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Best Western Plus Zion West Hotel, La Verkin

4.5/5  - basé sur 681 notations.
44 W 500 N, 84745, La Verkin, United States - See map

Searching for hotels near Zion National Park? Travelers have hit the jackpot with this comfortable property that’s also close to both Bryce Canyon National Park and the Red Cliffs Conservation Area. Zion National Park Hotels put travelers close to the most stunning of outdoor arenas, but still provide all the comforts of home. Visitors looking for the best hotels in Springdale, Utah, need to look no further than this branded property. Less than 20 miles to Zion National Park, this La Verkin hotel is conveniently located en route to Kanab and Cedar City. Guests enjoy the fact that our La Verkin hotel offers lower rates than Springdale hotels and promises excellent customer service and great value. From backpacking to camping, horseback riding to photography, everything guests want their escape to be is easy at this La Verkin hotel. Enjoy world class hiking, fishing and bicycling while knowing that a clean, spacious and quiet guest room awaits at the end of each adventure. Bryce Canyon is on many guests bucket lists, and neighboring St. George clients often take advantage of this La Verkin hotel’s many business accommodations, including banquet/convention facilities for meetings, events, and even weddings. Best Western Plus Zion West Hotel serves as the gateway to Zion National Park. A great option for travelers in neighboring Hurricane or Cedar City, everything necessary for a memorable escape, business travels, or getaway can be found at this La Verkin hotel. Every staff member serves as a local ambassador and can provide an insider’s perspective on the best, most affordable, and most overlooked of activities. From local dining to shopping, the best tourism activities to options for permits, simply ask and the hotel staff will go above and beyond to ensure your stay is the best it can be. Reserve your adventure starting with a room at Best Western Plus Zion West Hotel today! Enjoy your stay!

Best Western Plus

Zion West Hotel

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Gold
 
based on 684 guest reviews
NOTE ISSUED
Excellent
427
Very Good
171
Average
46
Poor
23
Terrible
17
REFER TO NOTICE
Business Business
25
Couples Couples
242
Family Family
290
Friends getaway Friends getaway
67
Solo travel Solo travel
37
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Above No Frills"

5
12/07/2018

When I booked it said no frills. This was way beyond that. The breakfast was hot and plentiful. Internet was speedy. Only problem was forgotten linens which they promptly came and removed. The room was otherwise spotless. All in all, it Exceeded my expectations.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Caroline D, Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our friendly atmosphere and clean accommodations. We are very happy that your stay was so peaceful, and we hope to see you again soon!

"Excellent base to visit Zion NP"

5
11/07/2018

The BW+ Zion West is situated 30-40 minutes from the south (main) entrance to Zion, in the small town of la Verkin. It is a recent hotel with good facilities, and the bedrooms are quite spacious and convenient. Our only gripe was noisy neighbours but obviously we cannot blame the hotel. There is a very good restaurant close to the hotel (the Stage Coach Grille).

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Krugg31, Thank you for taking the time to share how you have enjoyed your stay and for rating our hospitality and accommodations. I'm happy to know we met your expectations with our friendly atmosphere. It means so much to us to see your positive ratings regarding your experience. We are always looking for ways to improve upon the guest experience and we appreciate your feedback. I hope you will return to see how we continue to grow and evolve.

"Very nice - would stay here again"

5
07/07/2018

It's a Best Western - not much more to say about it. Very clean, very nice pool, nice breakfast, nice location and you aren't paying too much. They have laundry facilities, so if you need to wash clothes, this is a super convenient location to do it. Super great view, but I think you can say that about anyplace in Springdale.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Rockford10, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliment to our breakfast service means a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

"Pretty bad for the price paid"

3
03/07/2018

Stayed at this hotel for a night while visiting Zion NP. Honestly, not the best deal fro your buck. La Verking is about 40 min away from Zion NP entrance, which is why price for a room shouldn't be as steep. There is nothing to do and nowhere to eat in La Verkin, we had to drive to St. George for dinner, which was pretty inconvenient. Hotel itself not very good either. Our room was on the first floor and it smelled very bad when we walked in. Everything in a room was very outdated and just not very pleasant. I stayed at the hotel for 70$ the night before in Cedar City and it was million times better. Therefore, when I paid over 200$ for my room I expected more. Breakfast was just ok, and not very tasty. I wouldn't stay here again. For that much money, there are way better places you can pick from.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
ghenyak415, I'm sorry to hear that you did not enjoy your stay with us. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us.

"All that you need to visit Zion national park"

4
25/06/2018

We stayed there two nights. Check in was easy and smooth. The rooms are big and have a fridge and a microwave. The only "negative" point are the doors that are in between neighboring rooms, these are really thin and we could hear everything that was happening on the other side. Not a problem when you have quiet neighbors, but could be annoying if some people are walking up really early or have the TV on until really late. Breakfast is really nice with everything you will need. We do recommend this hotel on your road trip between the national parks.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Nicolas, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our hospitality and services. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

"Amazing view of the mountain range and excellent location!"

5
20/06/2018

This place is brand new as of March 2018, it has great breakfast and it's 3 minutes drive to the entrance. There is a shuttle that picks up and drops off right in front of the place, it is so convenient! We loved the beds too and everything was spotless. The price though was a little steep due to the busy season and last minute booking on our end.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Vee, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

"Great perks, fabulous breakfast but they kept my Tempurpedic pillow!"

5
11/06/2018

We stayed at this location on a roadtrip across California, Utah, Arizona and Nevada. This was our favorite hotel by far. The staff was friendly, the front desk had fresh baked chocolate chip cookies and popcorn. Our king sized bed was wonderfully comfy and the room was huge, modern and luxurious. Breakfast was to die for- I would have paid money to eat this breakfast! fresh pancakes from a cool automatic pancake machine. Chocolate and strawberry waffles. Lots of fruit, yogurt, cereal, juice, eggs, sausage and bacon. My only problem was I left my $120 Tempurpedic pillow in the room when we checked out. I called a few hours later and they said someone would call me back. No one ever called. I called the next morning and staff said they would have someone check the Lost and Found. Non staff called me back yet again. I called a third time and staff said they would check the maids log, placed me on hold for almost 15 minutes, came back and said they didn't have my pillow. Normally not a big deal, but this was a $120 Tempurpedic pillow that relieves my neck pain. It was in my own pillowcase so I know the maid must have noticed it wasn't one of their own. I asked to have the manager call me and I never got a call from any staff member. very disappointing! Other than the pillow issue- I LOVED this hotel and wish all the other places we stayed were so wonderful.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
GeniaCosgrove, We can't thank you enough for your five star rating of our hotel I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. Your comments on how we can further improve upon the guest experience are also very helpful to us. On behalf of our entire staff, we thank you for your business and we hope to see you again.

"Running from the Hurricanes"

5
07/06/2018

We enjoyed our stay at Bestwestern and will continue to stay at these hotels if they can be found on our route of travels. All personnel we interacted with were friendly, courteous and helpful. The rooms were clean, well furnished and had comfortable beds.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear davebC1134FP, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Plus Zion West Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for your rating of the five star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next! Next time, for your convenience, you can call directly to our general manager,Beenal Patel, 435-635-0277. He will be happier to offer you the special rates. Sincerely, Best Western Plus Zion West Hotel

"Definitely earns the "Plus" status!"

5
05/06/2018

Large comfortable modern room with all the amenities, super friendly at the front desk (free paper, cookies, and popcorn!), delicious full breakfast (chocolate waffles!), and nice-sized pool with large hot tub! Only 20 minutes to Zion and half the price of staying in Springdale

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Ned K, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We're glad you had a great time with us and we thank you for sharing your five star experience!

"Very Nice Place to Stay"

5
03/06/2018

Looks like this Best Western is New ! Very nice. People are very friendly and helpful. Nice rooms and breakfast is good. Would stay here again. Located right outside of the park area. Short drive to both National Parks.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Bigred4414, Thank you for taking the time to tell us how our staff efforts to provide a comfortable and convenient experience have been successful. It's good to hear from you that you enjoyed the breakfast and we greatly appreciate that you've taken the time to share your five star review! We look forward to welcoming you back during your next stay in the area.

"Disappointed"

2
29/05/2018

Stayed for 4 days over Memorial Day weekend. Rooms normally around $140, but increased to $297 for Saturday night. They did not even make the bed or do a quick clean between nights. Just emptied the garbage. We complained and it was done on the third day. Breakfast was OK some days, but ran out of food before 9am, which was the closing time. Facility itself was great.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Thank you for your feedback. We value your opinion and apologize for your experience. We offer different rates during the time of the year and on weekends. We will try to ensure this mistake doesn't happen again. I hope you can give us another chance to make your experience better.

"Great place where to stay for visiting Zion "

4
29/05/2018

The hotel is located about 20 minutes drive from Zion entrance (Springdale). The price difference with hotels in Springdale justifies a very relaxed and enjoyable drive to reach the park. Depending on how many days you're planning to stay it will make a big difference in the cost of your visit. All Hotel staff are very friendly and provided good suggestion for dinner in La Verkin. We had dinner at Lupita, good Mexican cuisine with also very good argentine empanadas in a very reasonable priced menu.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Hello Augusto R, Thank You for taking a valuable time to write a review that means a lot to us. Review gives us an opportunity to provide best services to our guests and learn more about guest requirements. We are committed to deliver the highest quality standards and a world-class service to our guests. Thank you for staying with us. I am happy that you liked our friendly staff and the basic amenities. I hope you can come back soon! Next time, for your convenience, you can call directly to our general manager,Beenal Patel, 435-635-0277. He will be happier to offer you the special rates. Sincerely, Best Western Plus Zion West Hotel

"Stayed here for our next day trip to Zion National Park."

4
28/05/2018

This is a really nice hotel. Very clean and the breakfast was super. The only problem we had was that we requested a wake up call 3 times and did not receive it the next morning which was important to us. But we would stay here again because the hotel was clean, safe and the breakfast was wonderful. The hotel also apologized for the mishap, so we would give them a chance for sure again

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Hello roadseniors, Thank You for taking a valuable time to write a review that means a lot to us. Review gives us an opportunity to provide best services to our guests and learn more about guest requirements. Sorry for the inconvenience. Committed to excellence, please grant us the opportunity to host you again in zion and offer you a flawless experience. Next time, for your convenience, you can call directly to our general manager,Beenal Patel, 435-635-0277. He will be happier to offer you the special rates. Sincerely, Best Western Plus Zion West Hotel

"Great option in its category"

4
27/05/2018

Take away: I would stay here again. The Best Wetern is in a great location. It is shuttle stop #4.And, if you make the same mistake and come to Zion over Memorial Day weekend, it's an easy 0.8 mile walk to the park gate. The included breakfast is surprisingly good. Instead of rubber sweet rolls, they serve eggs, bacon, bagel and make your own fresh waffles. The pool and hot tub were great after a day of hiking. The place is family friendly, clean and welcoming. Why not a 5? This is not the Ritz. The cups are plastic, the toiletries are generic, the public rooms are not designed by Ian Schrager. But, who cares? We're here to visit the park and this is a great base.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Hello Oaklandhomie, Thank You for taking a valuable time to write a review that means a lot to us. Review gives us an opportunity to provide best services to our guests and learn more about guest requirements. I am thrilled that you enjoyed stay at our hotel. Can't wait to have you back at our property. Next time, for your convenience, you can call directly to our general manager,Beenal Patel, 435-635-0277. He will be happier to offer you the special rates. Sincerely, Best Western Plus Zion West Hotel

"Close to Zion"

5
23/05/2018

If you want somewhere that wont cost you $400 (Springdale), then stay here Only 25 minutes from south gate of Zion. Nice pool area, breakfast so-so, Laundry facilities, Room was nice and modern looking, bed comfort was average to above average, good shower. Store and gas station across the street.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear I8745QHjamest, Thank You for taking a valuable time to write a review that means a lot to us. Review gives us an opportunity to provide best services to our guests and learn more about guest requirements. I am glad that you enjoyed our hospitality. Next time, for your convenience, you can call directly to our general manager, Beenal Patel,435-635-0277. He will be happier to offer you the special rates. Kindly, Best Western Plus Zion West Hotel

"Good base for exploration"

5
21/05/2018

This hotel was only 35 minutes from the entrance to Zion National Park and much cheaper than hotels in Springdale. We had no issues with our stay here and would certainly consider it on a return visit.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Steve F, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I'm glad that you found our location convenient at a reasonable cost. We hope you were able to explore the area! We value our customers well and we are happy that you stayed with us! Thank you very much.

"Clean and Quiet"

5
20/05/2018

Clean property, excellent customer service in a quiet area. Walk to grocery or restaurants. Just 20 minutes from Zion entrance. Spent the weekend here, will return for a longer visit to the park next time and will stay at this property.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Thank you for your kind words cindi_di2018 ! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your five star experience!

"Best reasonably priced hotel during our Utah vacation"

5
18/05/2018

After spending several nights in hotels in this price range throughout Utah we found this hotel delightful. A wonderful breakfast that included eggs, sausage, waffles, and much more. Breakfast starts at 6 am which allowed us to eat and beat the crowds on Angels Landing. Close to I-15 and not too far from Zion.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Terrie L, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient at a reasonable cost. We hope you were able to explore the area! It is great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!

"EXCELLENT Hotel"

5
17/05/2018

This is a hidden gem and I highly recommend staying here. The room we stayed in was large and like they say - its all in the details. I loved the remote control germ free stand and the soap dish. My pet peeve at even 7-star hotels is that there is no soap dish and I hate placing the bar of soap on the sink. That aside, the room was clean & comfortable. Wifi was great and so was breakfast. The offerings were plentiful and there was something for every palate. Its a 15-minute drive to Zion NP but we did not mind it at all. Highly recommend it.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
tara123, What a splendid review! Thank you for your kind remarks regarding our high standards of cleanliness and we were able to give you a comfortable experience of Best Western Plus Zion West Hotel.Your compliment to our breakfast service means a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

"Don't plan on checking in on time"

3
17/05/2018

Maybe it was just a bad day but we arrived 1 hour after check in time and our room still wasn't clean. We had to sit in the lobby another 30 to 40 minutes until we could get to our room. The staff wasn't sympathetic at all. We were celebrating our first anniversary and it was a little frustrating. The hotel over all is nice. They have cookies at check in. The king suite was nice and spacious. The pool water was ice cold. Breakfast had an assortment of things to eat. Some warm and some cold. When I went to take a shower the next morning there was some long hair in the tub and on the wall. That was a little gross. Guess we hurried them too much. Overall not a bad place to stay, but I don't know if I would stay there again any time soon.

"Seeing Zion."

4
13/05/2018

We stayed overnight at this hotel to visit Zion. The price was much more reasonable than staying in Springdale. The drive over was only 20 minutes or so and parking in Springdale added $20 but was easy with the town shuttle.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Barbara M, Thank you so much for your kind comments and review regarding your most recent stay of Best Western Plus Zion West Hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience as a good value for your money. We hope you're looking forward to your next stay as much as we are!

"Stopped here on our way from Death Valley to Zion National Park"

5
09/05/2018

Very nice hotel. We got the room with a whirlpool bath in the room. Would definitely stay here again. Modern facilities. Clean. Friendly. Reasonable price compared to the town right next to Zion National Park. Ok free breakfast. Can't really complain, it was free.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
L B, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

"visit to Zion"

5
29/04/2018

We stayed at Best Western for our trip to Zion National Park. It was a very convenient hotel. Clean and comfortable. It's only a 20 min drive to Springdale. I would stay there again. Close to both towns.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience of Best Western Plus Zion West Hotel Hotel. Thank you for your rating of the five star service and accommodations you experienced during your recent stay with us! We look forward to the next!

"Nice place to stay, but watch out for rude receptionist"

3
25/04/2018

If you are making any requests, make sure you have them write a note. I would have left the hotel, but it was during Easter vacation time and I would have had difficult time getting a room . I got lucky cause manager walked in while I was on the phone and he was able to change the room. This is first time that a receptionist refuse to contact manager when I asked cause simply he wasn't on premise. You think she can contact him and have him call me?? Isn't that he's job to make sure clients are satisfy?? Manager understood my frustration and the mistake they made, so he provided me with a different room.

Nerissa M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
christiejoo, We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to happen again. On behalf of our entire staff, we thank you for your business and we hope to see you again.

"Great Stay"

5
24/04/2018

Clean, we'll appointed facility with good breakfast buffet; in close proximity to the Zion National Park at a inexpensive cost. Staff was helpful and check in/out was a breeze. Highly recommended, 5 stars!

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Steven C, Thank you for taking the time to share your valuable feedback. Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Sincerely, Best Western Plus Zion West Hotel

"Great hotel amenities and location for Zion 50K"

5
23/04/2018

Hotel staff was friendly and helpful. Complimentary fresh cookies and popcorn at front desk every day. Clean and spacious rooms, lobby, and breakfast area. Pool and jacuzzi. Separate large bathroom/shower by pool was plus! Plenty of beverage machines in halls. Fitness room is you are looking to workout. Plenty of parking. Very close to gas station and market. Stayed here for the Zion 50K race, only 6 miles from race location.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear carmelita511, Thank you for taking the time to share your valuable feedback. Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Sincerely, Best Western Plus Zion West Hotel

"Lovely clean hotel"

5
21/04/2018

My wife and I stayed at the La Verkin location while traveling back from Zion National Park. It is a clean, modern, bright building with a lovely hot tub and pool area. The rooms are modern and the beds are very comfortable and the room we were in was very quiet. We definitely would stay again - great value.

Tina M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear aeboyles, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon.

"Newly married stay"

5
20/04/2018

Lovely place with a great breakfast. Close to Zion and golfing at sky mountain. Grocery store right there. We are not LDS but the church is right there all walking distance. No shade at the pool. Overall Great place with friendly people great price!

Tina M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Kamo456, Your kind compliments mean so much to us, and we thank you for taking the time to share this review of Best Western Plus Zion West Hotel. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We are all proud to have been such an important part of your special occasion. We are all looking forward to your next visit and hope it will be just as enjoyable.

"Nice Hotel, But Passes the Buck"

2
16/04/2018

Be extremely careful when booking with #BestWestern hotels. I am a Rewards Member and I booked a room yesterday via central reservations. The main reservations rep mistakenly used my reward points for my room, and refused to let me pay for the room when I discovered the error at the hotel at checkout. The hotel told me to call Programs, who passed me off to Billing, who said this was between me and the hotel. “I should have checked my email.” It's hard for me to check my email confirmation, to make sure they did it right, while I am driving down the the freeway on my way to their hotel. I repeatedly offered to pay for my room, and asked for my points to be reinstated. Nope. Too bad for me. Not their problem. Well, after all of my loyalty, Best Western is no longer our road tripping chain.... which we are now able to do 4-8 weeks a year. The hotel itself was clean and just fine in any other way.

Tina M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Guest, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. Our entire staff works extremely hard to make sure all of our guests have an excellent stay, but it seems that we've not been able to satisfy you. We apologize for this and would love for you to contact me so we can figure this issue out together.

"Nice and clean"

5
13/04/2018

Nice hot tub and pool. Enjoyed the continental breakfast. About 20 miles from Zion National Park. Also had cookies and popcorn by the front desk. Coffee and tea are available after breakfast hours. A nice and clean place to stay.

Tina M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear jameswkolen, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay of Best Western Plus Zion West Hotel. It is wonderful to hear of the great impression we made with our amenities and services. We're glad you had a great time with us and we look forward to serving you again.

"Nice hotel but I got a bad room"

3
12/04/2018

Check in process was fast and easy, the girl at the desk was friendly. All of the staff was friendly. The hotel was nice but I got put in the noisy room and had to wait until my last night there to get moved to a different room. I feel this was because of a miscommunication from the morning shift to the afternoon shift. The staff was aware the room I was in is a very loud area and I feel they should put single travelers or adults only upstairs and away from the elevator and families with little kids running around on the main floor as much as possible. I'm sure I would have liked my stay better if I was in a different room. It was a nice location, not too far from Zion National Park.

Tina M, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
amber143229, Thank you so much for staying at the Best Western Plus Zion West Hotel. We strive to provide you a comfortable night's rest and disappointed that your stay was unsatisfactory due to the noise concerns you experienced. We wish you would have informed the front desk staff regarding this matter, so we can transfer you in a room that suits your comfort. We hope to see you soon!

"Good hotel!"

4
09/04/2018

The room was comfortable and the location was close to Zion. We enjoyed the breakfast. Nice hotel and great value. The linens and towels were really clean. I enjoyed the room amenities and there is a ready good market acroos the street.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Close to Zion"

5
03/04/2018

Close to Zion (about 30 minutes from the west gate). Free breakfast from 6-9am was a plus for us getting up early to hike up to Observation Point (8 mile round-trip). Be careful making the left turn into the parking lot as cars coming down the highway could be fast and dangerous.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Nice Stay"

4
01/04/2018

We had a nicely laid out room, everything was clean, the friendly staff, they offered a decent free breakfast. Being as close as it is to Zion National Park, we were amazed at the low rate they charged. We would definitely stay there again.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Family Friendly, Great Location"

4
30/03/2018

We stayed here with our teenage daughter and our German exchange student, so we appreciated having a room with two queen beds and a pull out sofa. The teens loved the pool and hot tub! The views are beautiful from the hotel too. We didn't use the fire pits, but that would be a great way to spend an evening :) The hotel is new and very clean. Beds are comfortable. The location is great too - very close to local restaurants and coffee shops. The shuttle bus to Zion Park stops right across the street. We also walked back from the park entrance one afternoon - a relatively short walk (even on my hiking sore legs!). Nice to leave our car at the hotel since parking close to the park costs $20 and driving into the park required long lines and limited parking. The hotel offers a free breakfast buffet: make your own waffles, folded "omelets" in a warmer, muffins, cereal etc. Not super great. We chose a cute coffee shop for breakfast the next day. Great place for families!

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Wonderful Stay!"

5
23/03/2018

Got this hotel for an amazing discount on hotels.com and it was the best hotel i've ever stayed at. Went at a less busy time so the crowds were low, and hot tub always empty. The breakfast was absolutely phenomenal, they have two rooms of it! The room was HUGE, we got a standard king size and had a large couch and table to eat dinner on. Would seriously recommend this hotel to anyone and everyone.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Clean Rooms. Nice Staff. Free Breakfast - 20 minutes from Zion"

5
20/03/2018

Clean rooms. Nice staff. Good price and super close to Zion. Breakfast was free and very good [could have been a little warmer]. Only two washing machines for the entire hotel, makes laundry a struggle on a busy night. We are from New Hampshire and this was the best place we stayed during the 11 days we spent in NM, AZ and UT. Thank you and we definitely recommend this hotel.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Zion trip"

5
13/03/2018

Great hotel with great acomidations. Free brakefast very clean. Friendly hotel staff. Just a short drive from zion national park. Over all great experience. Would recommend to anyone wanting to visit zion.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Excellent Place to Stay!"

5
11/03/2018

Our soccer team had a tournament where all games were played in Hurricane. This was an amazing place to stay! The staff and hotel were extremely nice! I would highly recommend this hotel to anyone looking to stay around the St. George area!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Awesome place!!!"

5
04/03/2018

We had reservations at the La Quinta Inn right next door. They were incredibly rude at check-in. So we went next door to the Best Western, they welcomed us with open arms. They were incredibly friendly and happy to accommodate us. They will have our business from now on. Thank you BW

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Decent value"

3
04/02/2018

Stayed for a couple of weeks at this property after our house sold. Hotel was clean and reasonably quiet and much more affordable compared to similar lodging in nearby St. George. Breakfasts were pretty much like most places of this caliber...not necessarily bad, but you get what you pay for. Room service was spotty. One day the came by long enough to collect the room tip I left for them, but not long enough to make the bed and clean up the bathroom. But overall, they did a decent job and I liked the room layout. King bed with a sofa, easy chair and desk. Perfect for a longer stay. For the coffee snobs, there is a great drive--through business just behind the hotel that I highly recommend. Great café mochas.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Moving"

5
29/01/2018

Very comfortable as we had been in the process of moving and it was nice to relax for a few days. The breakfast was way better than any hotel we had stayed in before. It really helped get the day going right.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Beautiful hotel"

5
21/01/2018

Staff was very accommodating and friendly. Room was very delightful and very clean. Breakfast was amazing. So much variety. Everything was in close proximity to the hotel. Zion National Park is very close.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Debbie B, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Close to Zion National Park"

5
13/01/2018

Great quiet location. Main highway to National Park is undergoing road work causing up to 30 minutes delay. We were able to avoid the traffic jam by leaving the hotel by 8am to go to the park. The free breakfast had more choices than most hotel - had both bacon and sausage patties, along with egg dishes. Would strongly recommend the hotel.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear David S, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Clean, Comfortable, Efficient"

4
10/01/2018

Spent one night here before we trekked into Zion National Park. Great value for the price! It was clean and comfortable and all the staff members were friendly no matter what role they had. Loved that breakfast was included in the price. Nothing overly special about the food but there was more of a range than some of the other Best Westerns we have stayed in. Not much going on around where the hotel is but having a supermarket across the road was really handy. Only issue we had was that the noise levels carry pretty easily through the rooms and halls but that seems to be very common in Best Westerns. Would definitely recommend to someone traveling through the area.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"close to our kids and grandchildren."

5
09/01/2018

I like the decor better than the la quinta next door. Breakfast was just ok. La quinta has a better breakfast. Staff was friendly. One of the girls at the front desk was new and she did great. Her mentor was vert patient. Maybe cookies instead of mints upon check in or even fruit. The snack machines don't offer much. I got sick and wanted soup but nothing like that was available

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you to hear that we were able to find you an accommodation for the night, and thank you for taking the time to give us the feedback. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Waited 30 min for room, no compensation"

2
03/01/2018

We had a reservation and we had to wait for our room to be ready after we arrived at 7pm. We were not offered drinks (had to ask) and kids had to change for bed in the lobby bathroom. We were not offered any compensation. Customer service lacking.

BestWesternHotels, Corporate at Best Western Plus Zion West Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Noise Noise Noise!!!"

3
01/01/2018

Great hotel, clean, new, good breakfast, the problem here is Noise, zero sound deadening in the walls or ceilings. You can hear every conversation, every TV show, anyone snoring and every foot strike in the room above. If you don't mind sleeping all night with earplugs in, then maybe you'll sleep ok. If the hotel is full expect a lot of noise all around you. Other than this problem it's a great property.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"Awesome Hotel experience"

5
28/12/2017

Awesome location, very big clean rooms. I plan on staying here in the future. Yummy breakfast was also a plus! Front desk was very helpful on recommendations of things to do in the area. All the staff were very friendly

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you to hear that we were able to find you an accommodation for the night, and thank you for taking the time to give us the feedback. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Nicest Best Western"

5
21/12/2017

This property is brand new and is the nicest Best Western I have ever stayed in. If I was going to Zion National Park I would seriously look at staying here. I was here the week before Christmas and the rates were killer. Got me thinking It might be a great place to spend some Christmas and go to Zion NP.

"Best is not a Stretch"

5
06/12/2017

This property is well maintained and appointed. The rooms are nice and clean all throughout, including the shower/bath Breakfast is filling, with GF and vegan options Open parking (just over the wall from the cemetery) and close enough to ZION. For the attendants - Well Done!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Jefffrey S, I'm glad you to hear that we were able to find you an accommodation for the night, and thank you for taking the time to give us the feedback. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Great Staff"

5
03/12/2017

Had me at hello! Warmest welcome off a 10 day road trip. Excellent location away from Springdale and the busy crowds--worth the drive from Zion. Also, best off-season rate for Best Western. Told them I may stay a second night, and did!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you to hear that we were able to find you an accommodation for the night, and thank you for taking the time to give us the feedback. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"GREAT hotel 10-miles from Zion entrance"

5
01/12/2017

A lovely motel just 10-miles from Zion's Southern Entrance. GREAT breakfast buffet with ample seating in two rooms with do-it-yourself waffles & pancakes, scrambled eggs, etc.... Clean, well-appointed rooms and a friendly staff. Outdoor heated swimming pool and close to lots of excellent restaurants in La Verkin (such as the Stage Coach Grille) and the city of Hurricane.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you to hear that we were able to find you an accommodation for the night, and thank you for taking the time to give us the feedback. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"TRACY ??"

5
28/11/2017

Unfortunately the hotel was sold out, but Tracy was able to find us lodging at another best western in the nearby town. She was very busy but took the time to call and inquire about a room for us. Thank you again Tracy for your help to the weary travelers!!!!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you to hear that we were able to find you an accommodation for the night, and thank you for taking the time to give us the feedback. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Another great stay at BW - ZION"

5
27/11/2017

M second time at this hotel, such a perfect location and well run hotel. you can be in Zion Park or in St George in less then 20 min. the breakfast is got what you need to get going (maybe a few to many carbs for me) but overall another great say at the Zion best western. thank you!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Charles V, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Great place"

5
27/11/2017

I don't like giving reviews but this place was great. I would like to acknowledge them for being so awesome. Thank you for a wonderful experience. I look forward to seeing you next time. That's all I have to say.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Pleasant stay with my dog"

4
27/11/2017

Hotel seems to be newly remodeled. My room was really clean, even the vent was dustless. The bed is comfy. Location is great. Cute coffee shop just across the street. However, It was a bit noisy since there was a highschooler group staying at the hotel as well. I could hear them running down the hallway and chatting till midnight. My room was right next to the exit which would be very convenient since I could just let my dog go wee quickly, but the lock was broken! So every time I went out, I had to walk all the way back from the main entrance. Please fix it. There were a lot of dog waste on the grass, which is totally unresponsible pet owners' fault, but I wish the hotel could set up more waste bag stations near the exits. There was only one. Maybe then some lazy people will be more willing to pick up after their pets.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Anita C, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, A&B Hotels

"EXCELLENT!"

5
27/11/2017

I first time used Best Western and I was pleased by the service and cleanliness. They had a good breakfast with lots of selections. Location is great. staff are excellent. Room have mini refrigerator, microwave, Tv is big, and room is spacious. over all experience 10 out of 10

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Our stay."

5
22/11/2017

Beautiful hotel and grounds. Friendly staff and breakfast wad the best we've had in a long time. We will recommend this Hotel to our traveling friends. If we're even in the area again this is where we will stay.

"Great Stay"

5
20/11/2017

Surprise gem in the little town of La Verkin. Hotel was clean and friendly staff all around. Amenities up to date and modern. Value for the money - great! Breakfast was a good variety: eggs, biscuits, bacon, waffles, oatmeal. More than just a cold muffin and juice

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Great value"

4
18/11/2017

The hotel was very clean. Fast, free internet. Good complementary breakfast. Friendly staff. Very good value for the price. Comfortable, pleasant room. Nothing fancy, but quite nice. Will stay here again.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"Ok location to Zion, poor customer service"

2
14/11/2017

Hotel is in the middle of nowhere, but good driving distance to the park. Queen room was quite small. Pool area is uninviting. Customer service below normal, cleaning lady wrote us a nasty note for not leaving tip the first morning. Breakfast was poor, again service staff untrained - taking trash out in front of a family just having their breakfast.

BestWesternHotels, Corporate at Best Western Plus Zion West Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Clean and New-ish"

4
11/11/2017

I had no expectations. I wanted a place in between Zion and St. George. From the photos, it doesn't seem impressive and I assumed it was an old motel. I was happy to be proven wrong. The place seems new, especially the room. I've stayed at a more expensive hotel in Springdale, and this one is way nicer. The only downside is the parking lot - a lot of guests had trailers attached to their trucks and they took up a lot of the spots. So I ended up having to park on the street. Other than that, the stay was comfortable and the people in reception were warm and welcoming. There's also a grocery store across the street which was a bonus. I would definitely consider staying here again.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Hotels

"We are always exceptionally happy with Best Western"

5
11/11/2017

In almost every hotel the rooms were exceptionally clean and in good condition. The staff were always attentive, and the free breakfasts, if available, have been of good quality and dining rooms have been clean and generously supplied. The LaVerkin hotel was another exceptional example of this. We were very happy and will stay here during our next visit to Zion National Park.

"Nice Location for Zion"

4
04/11/2017

We stayed here 2 nights while visiting Zion. Not the closest hotel but let's be honest. Staying IN ZION is bananas expensive. So given that the drive was worth the cost savings. The rooms were nice and the breakfast was really good. We would consider this again if we were in the area.

"Very comforable with professional staff"

5
02/11/2017

Everything from reservation to check-in to breakfast x2 to deck- out was enjoyable and effortless. The on-duty desk clerk, Tracy, was knowledgeable and professional. The superior ;eval of serve by the entire staff is appreciated!!!

"Weekend getaway to zion"

5
30/10/2017

Excellent hotel! Very clean, great breakfast. Easy check in and check out. Close enough to zion national park (17 mi, 20 min). We didn't mind the short drive to the park from the hotel and it was nice being away from the construction and hubbub. Excellent vacation.

"A Winner"

5
27/10/2017

This is a good stop for a weary traveler. We had a wonderful view and our room was lovely. Breakfast was abundant and all staff were kind, friendly and gracious. The lighting was soothing and well thought out.

"Best hotel ever- value, quality, convenience "

5
25/10/2017

My husband and I were touring Utah's big 5 National Parks, this hotel was by far the nicest, cleanest and best value we found. Extremely well maintained, seemed like it had just opened. Wish we could have taken it with us for the entire time we were on vacation. Even breakfast was a great experience compared to the usual microwave items. Plenty of choices and no egg hockey pucks to be seen.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"Comfortable Stay"

5
25/10/2017

The reason for our trip was to visit Zion National Park and were very pleased with the location and access to the road to the park. The hotel is in a great location for restaurants, shopping, sight seeing, access to other locations and highways. We have already recommended it to several friends and would definitely stay again if in the area.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"Perfect night's rest"

5
23/10/2017

The staff, room, linens, and breakfast was great. The room was very quiet, clean, and well stocked. The bed was a little too soft for my liking, but my partner loved it. The location is perfect to head up to Zion's.,

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"Family Friendly, Clean, Close to Zions Ntnl Park, Hurricane and St George"

4
22/10/2017

Quite, Clean rooms. We didn't hear doors opening and closing or noises above or next to us. Great buffet breakfast with many choices from eggs and toast, sausage and bacon to cereals, oatmeal, waffles, muffins, yogurt and juices. 20 minutes form Zions national park. Nice exercise room, business area with computer and printers. Staff was friendly and helpful. Great for families or business travel.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Brain H, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"Rest in West Zion"

3
16/10/2017

Away from the Zion zannies, the town of La Verkin is just 17 minutes away from Mt. Zion on west highway 9. This BW offers a full breakfast ranging from fluffy scrambled eggs, to tasty-do-it-yourself waffles and everything in between! Rooms are equipped with flat screen TV, coffee maker,refrig and hair blower. This quaint town while away from the crowds offers no restaurants but has a gas station,a super market and a 711.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Mary Louise B, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"Trip to Zion"

5
15/10/2017

We were traveling with friends through Zion. The room was very clean and we slept great. The bed and pillows were very comfortable. We were all pleased. My husband liked the hot tub. The restaurants in town were okay.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"Stay near Zion National Park"

5
14/10/2017

This hotel was convenient to Zion National Park, and within a 2 hour drive to Bryce. The room was very comfortable and the staff very accommodating. Parking was also very generous and a nice breakfast was provided. However, it was a little challenging to find good dinner restaurants in the immediate area.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"On the road again!"

4
12/10/2017

Nice to stop at a place where the staff is so kind, the room is clean n comfortable in a convenient local outside of Zion National Park. Breakfast was very good with a variety to choose from. Honored special request due to disability.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"Great hotel"

5
10/10/2017

Hotel was clean and comfortable. Staff was professional and helpful. Enjoyed the stay very much. Had minor problem with exterior door and our key card, but not a big deal. Front desk was most helpful in finding good local restaurants.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, A&B Team

"Very new and clean"

4
10/10/2017

Beautiful room and very clean. The breakfast selection was very good and the make your own omlet was a nice touch to the traditional premade egg patties (hard to describe but they are served at a number of hotel breakfast bars). The only negative is that the rooms could use more sound separation. We could hear the activities of the room above and beside ours as if they were in our room. Other than that, it was excellent.

"Zion Best Western"

5
02/10/2017

Very clean hotel with nice staff and a good breakfast bar. Staff seemed to be constantly cleaning the building. Very helpful with questions about the area. It was close to Zion Canyon which we were visiting. They also had a nice list of local restaurants with recommendations.

Tamuna T, Owner at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, AnB Team

"Excellent location for Zion national park"

5
01/10/2017

Best western hotel. Ticked all the boxes.Good sized rooms, clean,friendly helpful staff, reasonable price.Well located for the park which was a short drive away. Great fun Western show just over the other side of the car park

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Nice place"

4
01/10/2017

Very nice place. Quite beautiful. Rooms were very nice. Breakfast was lame though. Pool and hot tub were great. Reasonable price. Would stay here again if they offered more at breakfast. Staff was nice and welcoming. Quick check in.

Tamuna T, Owner at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, AnB Team

"Excellent Choice"

5
30/09/2017

This is a very nice hotel. It is only a 30 minute drive to Zion National Park. The price was very reasonable as compared to other hotels which were closer. The hotel is well maintained. I thought it was a brand new hotel. In fact, it has been open for over 3 years. The personnel are polite, professional, helpful and friendly.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, AnB Team

"BW Plus Zion West Hotel"

4
28/09/2017

Excellent friendly, helpful staff who even assisted me with making reservations at another BW for the continuation of our trip. Clean room/suite with nice TV and appliances. Decent breakfast (typical BW) with some hot food and fruit, yogurt, cereal, etc. Room rate high, no other choices offered. Lobby and entrance very nice. Cookies in the evening as usual. Would like to have cocktails or beverages available in the evenings. We are BW regulars and this location met our expectations other than the room rate. Would stay again if we could negotiate the rate.

Tamuna T, Owner at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, AnB Team

"Clean, nice, comfy"

5
27/09/2017

Every single staff member I encountered was very friendly and helpful. We were especially grateful to Spruce, the GM, who helped us get a room so we didn't have to stay at the local Super 8. The rooms were clean and very comfortable. I didn't feel gross taking off my shoes in the room. Breakfast is awesome!! There are so many options! The hot tub was also delightful after a long day.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Good Value"

3
26/09/2017

Convenient location for Zion (about a 30 minute drive) at a better price than closer hotels. Staff was accommodating but not particularly friendly. Clean. Standard breakfast. Didn't use pool or fitness center.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, Tamuna T Social Media Manager Delete Response

"Hotel Review"

5
26/09/2017

We were very pleased with our stay in La Verkin, UT. It was close to Zion and it was clean, staff helpful and friendly. Liked the stay so much that we joined the Best Western rewards program for future stays.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"At this hotel as I write this review!"

5
25/09/2017

Friendly Staff keeps this immaculately maintained property in beautiful shape. I thought it must have just opened but it is here for three years. Most hotels around Zion are insanely overpriced. This hotel is a great value. Pool is fine, complete gym and easy in and out location near the highway. I will update this review at the end of our two night stay. To show the friendly care, we arrived slightly early before our room was ready, so we went to late lunch. At the Lin's grocery my daughter called Tracy at the desk to ask if the refrigerator in the room had a freezer, to decide if she should buy ice cream. Tracy assured us that yes the room had a small freezer and if the ice cream didn't fit she had a space in the lobby freezer! Way to go!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Comfortable stay!"

5
20/09/2017

We spent 3 nights at this hotel while we hiked Zion National Park. The hotel is only 3 years old so it is has been decorated with comfortable furniture and amenities. It is a close drive to the park and LaVerkin and the neighboring town of Hurricane offered various restaurant choices.

"Zion trip"

5
20/09/2017

Went down south to visit Zion national park, f found the best western hotel on expedia. The rate was reasonable compared to nearby hotels. We were pleasantly surprised at how clean and comfortable the hotel and rooms were, also loved that it was close to the park entrance. Would stay here again

"CONVENIENT LOCATION"

4
18/09/2017

Best Western Zion West Hotel is very close to Zion National Park so its really convenient to stay a few nights and have an amazing weekend in Zion without having to sacrifice play time for driving long distances to your hotel.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Family vacation"

5
16/09/2017

Great. Clean. Location perfect Staff very helpful. Breakfast was excellent. We were traveling to Zion park so this was perfect location to get to upper and lower parks. Recommend families to stay here

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Beware of scamming management"

1
13/09/2017

The actual stay in the hotel was good, the staff were friendly and the breakfast was alright. However 10 days after leaving we received a £200, (more than 2 times the price of the room) charge to our card. We called up to ask what this was in relation to and the manager said it was a smoking charge. We disputed this charge because we know we didn't smoke in the room and asked what basis this was on and the manager Srushti Mankodi advised "we found ashes in the room and several joints" - furious at these allegations we requested to see this evidence. Shortly afterwards we receive an email from the manager with 2 images attached which I have uploaded here. One appears to be tissue paper and the other a silicone packet from beef jerky. Since advising the management their manufactured story wasn't legitimate they have seized contact and refuse to answer.

BestWesternHotels, Corporate at Best Western Plus Zion West Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Very Clean and friendly"

5
09/09/2017

If you want quality this is a good choice. Room are very clean and comfortable, staff friendly and helpful. Breakfast was good with nice selection of items. Location was 18 miles out of the park, but was an easy trip each way. During the holidays or busy weekends this location was less expensive and worked out just fine.

"Convenient Location to Zion"

5
08/09/2017

BW Zion West is conveniently located to explore Zion National Park. It was approximately 30 minutes from the park (easy drive), and we wished we had booked a second night there. Staff was pleasant, room was comfortable, breakfast was great, room was reasonably priced. A great value overall!

"Very Nice Hotel about 20 minutes from Zion"

4
05/09/2017

The room was expensive but worth it for its proximity to Zion. Of all the Best Western, it was also the best we've experienced in many ways. The 9 of us in 3 rooms. The room was clean, queen beds were comfortable and the bathroom was spacious. Breakfast was served with ample seating in an open area with an excellent selection of food. Great customer service greeted us as well as sending us off. There were also tasty warm cookies in the lobby. if you are looking for cleanliness and spacious rooms with good breakfast near Zion, this hotel is for you!

"Great Place to stay when visiting Zion"

4
05/09/2017

We decided to stay outside of Springdale (city where Zion is located in) to save some extra money. Well worth it. Drive is about 20 minutes and the cities next to La Verkin, Hurricane, Toquerville and Washington City, have plenty to offer on down time. This hotel was right at the corner of the major streets, one leading to Zion National Park and the other into the cities next to it.

"Great Value"

5
05/09/2017

This was a great hotel - very clean and modern with excellent breakfast options every day. The purpose of my trip was to see Zion National Park, and I had been hesitant to stay here since it is about 20 minutes away from the town of Springdale - however the value of this hotel (excellent amenities for an affordable price) was well worth the extra drive time. I would definitely stay here again.

"Gateway to Zion"

5
05/09/2017

You could not Ask for a better location if you are planning to visit Zion and the surrounding towns. my family and I enjoyed to pool and breakfast. the coffee shop in the container right next door was interesting and the coffee was great!

"Great Hotel not far from Zion"

5
05/09/2017

A great value and everything seemed new. My husband and I, along with two of our best friends, stayed here after an exhausting day at Zion National Park- our room had high ceilings and enough room for all of us to spread out. This was the perfect alternative to paying the premium to stay in Springdale

"Great experiance"

5
31/08/2017

First time I stayed at this hotel and my experience was great. The staff was in a good mood and very helpful. Everything was clean and fresh. And its a great location to Zions. I am planning on returning in a few weeks. This hotel is about 20 miles out of my way but I am willing to make it.

"Fancy Hot Tub options"

4
31/08/2017

Pricier than other BW locations, but after days of driving and hiking, having a hot tub in the room and the option of a overflowing double- decker hot tub at the pool was much appreciated! The front desk staff were friendly and helpful and the location was right in the middle of charming Main St. Vegan food options were not hard to find and tasty drinks and happy hour were right across the street.

"Comfortable Clean Hotel"

4
30/08/2017

Came to La Verkin for a one-day visit to Zion NP. Hotel was kind of pricey. The hotel was comfortable, though. Rooms were decent size and clean. Bed was comfortable. Breakfast was good enough for our purposes. Just be aware that part of the food is in a second room. Staff was great.We'd stay again.

"Great Place to Stay to Visit Zion"

5
22/08/2017

We stayed at the Best Western Zion Hotel in August 2017. We found the hotel to be well staffed, clean and very accommodating. We were very satisfied with our experience. The location is an easy drive to Zion National Park. The staff was super friendly and helpful and the hotel rooms were really clean. The staff gave us great tips for visiting Zion and also good restaurant recommendations around town The pool at the hotel is great--clean and easy to access. The breakfast was good, too. If we visit Zion again, we will stay at the Best Western Zion West Hotel again without hesitation.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Great spot --- easy access to Zion"

5
20/08/2017

Lovely hotel with easy access to Zion (at a much lower price than staying in the canyon). Great staff, good breakfast, good wi-fi, comfortable beds, nice pool, clean. Town surrounding has a grocery store for picking up snacks and such before heading into Zion National Park. Definitely will return!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Make THIS Best Western your choice!"

5
20/08/2017

Had the greatest stay at this Best Western Plus in La Verkin, in Utah. All other hotels close to Zion are double the price and not even close to the service, and comfort found at this BW+. Staff is so friendly, the rooms are large with a very comfortable bed, the breakfast has everything you'd expect, the location just a short drive to the park with half the price of the other hotels. Super place to stay if you're in this area! Kudos to you BW/La Verkin!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Single guy review / just average "

3
19/08/2017

Just passing through and was not familiar with Area so booked here The staff was friendly and I got a large king suite upgrade as a Diamond BW member The staff was nice and helpful . The room was big and clean and the bed was good . The breakfast I thought was above average . I really liked the pool and outdoor hot tub looked great for families The issue is , it far away from everything and twice the price as St George . I felt that there are just and TONS OF GOOD CHOICES for single travelers and families in St George . I would recommend the BEST WESTERN CORAL HILLS , located in St George . It's just about a 40 min drive south of there . This property responds with a canned response, so I don't think they even read the reviews ? Prove me wrong ?

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, Tamuna T Social Media Manager

"Small cramped dirty rooms, and cold food."

2
15/08/2017

I'm a BW rewards member and I rarely give bad reviews, however, I couldn't let this go by. 1. The parking lot is way too small, forget it if you have a camper. 2. The doors were filthy (see pics). ALL the doors on our floor looked the same. That's what furniture polish was made for. 3. Floor hadn't been vacuumed in our room. 4. Couldn't figure out why the air wasn't working well... guess what, pulled the air filters... GROSS (see pic). When I handed them to the desk clerk the next day, she didn't say a word, but I understood the dirty look, (no pun intended) loud and clear! 5. Breakfast was super cold and the tables were as dirty as the doors!! 6. When our family came down to leave in the TINY elevator with our luggage, a staff member insisted on joining us with his big rolling tub of dirty laundry, pushing us to the wall for 3 flights of stairs. Really? A guest should NEVER have to ride in an elevator with dirty hotel laundry. Stay at the Abbey Inn in St. George... it's a BW too and about a 15 minute drive, but it's worth it!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, Tamuna T Social Media Manager

"Cramped for a two queen bed room"

3
14/08/2017

Our two queen bed room was very cramped for four people. When I asked the staff for a larger room I was told that the layout for the two queen rooms. Glad we were not spending very much time in the room. Also, the AC fan was extremely noisy and finally had to turn it off. Internet and breakfast were good. The pre-check-in through my email had possibilities but my request for any early check in was denied.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, Tamuna T Social Media Manager

"Poor customer service, poor breakfast, ok drive to Zion "

2
13/08/2017

The hotel is well kept and clean. Our room - 2 queen beds - was small, not spacious at all as we read in the reviews. The hotel is in the middle of nowhere but a relatively short drive to Zion, through scenic landscape. Breakfast was poor, mostly packaged items and pastry, toast, eggs and omelette nothing spectacular. Pool uninviting. Most sad part was the customer service. We stayed 2 nights and didn't have enough cash the first morning to leave for the room service, which we usually correct and leave accumulated tip the next day. Spent the whole day at Zion and by the time we got back to the hotel, we had a messy room the way we left it in the morning, nasty note from the room maid (Angela) and our keys were deactivated - certainly on purpose. I have been travelling the world and have not encountered this kind of attitude in my entire life. It is unprofessional, small minded and hurting the brand. It is obvious that we will be avoiding any Best Western from now on. Another example of poor judgement - Breakfast time is from 6am to 9am, which might be convenient for the staff but certainly not for people on vacation. Apart from that - a family sitting in the breakfast room close to the coffee serving area, finishing up their breakfast, and the cleaning person pulling the trash out of the service station right in front of their table. Zero respect to customers.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, Tamuna T Social Media Manager

"Great price for a nice room and good location"

5
12/08/2017

Hotel was well kept, clean and staff was friendly. Rooms were good size and clean. Breakfast was a decent selection. Great price for the location. About 20 minutes to Zion. Glad we chose to stay with this hotel.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Road trip"

5
11/08/2017

Back in June we decided to take Ariadne trip to California to visit our son . Took our time to visit in different states on the way. Among many , we visited the Grand Canyon, Bryce national canyon, Las Vegas, and many other attractions.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a nice stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Great experience"

5
09/08/2017

The hotel was nicely maintained. The staff was very friendly and helpful. We stayed 2 nights as we visited Zion National Park. Great breakfast and cookies in the lobby! I would highly recommend this hotel!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Poor customer service"

1
08/08/2017

Staff is poorly trained on promotions and resolving problems including noisy guests. We had a child jumping above us in the room and when we noted it to staff it was not dealt with. When we checked in, the clerk argued that she could not take my AAA card because there was nowhere to add it to the reservation so that I could get the $10 reward card. The waffle machine did not work and there were lineup for breakfast

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to offer you the special rates. Sincerely, Tamuna T Social Media Manager

"Great stop off before Zions"

5
06/08/2017

Great little hotel. Relatively quiet, away from St. George. Very clean and tidy. Cleaning ladies were very efficient and dressed as pioneers. Enjoyed the pool in the evening. Staff helped solve some small issues.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Amazing"

5
05/08/2017

Best place to stay with great services! The employees is super nice. The hotel is amazing cleans at all time. Always there when you need them. We will come back to this place again for sure. Thank you for everything!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Quick one night stay"

5
31/07/2017

Very clean and comfortable. Near grocery and short drive to food in Hurrican. About 25 min to Tuacahn amphitheatre. Easy drive but dark road between St George and hotel. Did not make breakfast it was over by 9am.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Good experience"

5
31/07/2017

The Staff was friendly. The room was clean. The bed was comfortable. The TV had a lot of stations. The free wifi was helpful The Complimentary Breakfast was really good. I would definitely stay at this Hotel again

"Clean and quiet"

5
30/07/2017

We enjoyed our stay at this hotel. It was affordable and immaculate. The access to Zion National Park was good. While we didn't enjoy the free breakfast (strangely watery and salty oatmeal and cold omelets), we did love the spacious room.

"The Stay Before Zion National Park"

5
30/07/2017

Great location on the way too Zion National park. Hotel has that western feel. The breakfast was fresh and properly cooked. The bed linen was great, you can choose which type of pillows to use. overall i highly recommend Best Western Zion. You are close enough to the neighboring towns of Hurricane and Springdale. The hotel is located in the City of LaVerkin.

"Affordable and easy access to Zion"

4
29/07/2017

Clean and comfortable. Easy to Zion and other area attractions. Amenities close by for groceries and gas made it a great location too. Easy parking. Only drawback we had was that the complimentary breakfast stopped at 9. 10am during summer vacation months seems more appropriate.

"Great installations and very friendly staff."

5
26/07/2017

This Hotel was very clean, easy to get in-and-out, and on the right path to enter Zion but not in the town that makes it unreasonable expensive... The staff was very helpful with our questions about hiking and food places.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Zion door step"

5
25/07/2017

The hotel is perfectly situated right close to the West entrance to Zion National park and provides easy access to the major highways. The hotel was clean and the staff was really helpful. The pool was great for the kids and adults in our party. I will come back there.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Very pleased with my choice"

5
24/07/2017

We won of the hotel that was not too from Zion national Park. We chose this one because it looked like it had a good rating as well as a good rate. We were not disappointed at all. Very nice hotel, very clean and looked fairly new. The breakfast was fantastic as well was the staff. Could not of asked for more.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for sharing your experience. Your opinion is very important for us in order to improve our service. Our guests love the fact that we are 20-25 min far from Zion National Park but we always offer lower rates than Springdale hotels. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Just passing through"

5
22/07/2017

We checked in late after a long day at Zion. The moment we checked in we were greeted with a friendly staff member who was willing to go above and beyond to make sure we had a comfortable stay. Although I had booked online and was unaware I booked a pet friendly room, she without hesitation upgraded us to a non pet friendly room. Bed was comfortable, and there was a great hot breakfast with a large selection.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Clean, great breakfast, great value"

4
19/07/2017

Stayed here one night on way to Zion. Booked a queen, asked for and got an upgrade to king suite. Made for a great stay. Comfortable large rooms, quiet clean hotel, comfortable bedding. Breakfast was a surprise, a lot of variety and very tasty. Recommended.

Tamuna T, Guest Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Great stay, BBQ adelight"

4
19/07/2017

A great place to stay, fantastic breakfast, and use of the hotel BBQ, plates and cutlery provided by the hotel, without a bar at the hotel, sit on the patio and enjoy your own beer, and wine, with a BIG BBQ steak, taking in the fantastic mountain views, sublime after a day in the park.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Best place to stay when going to Zion!"

5
16/07/2017

This is a geat hotel! Wonderful staff. Beautiful rooms. Super clean. Awesome and huge free breakfast. AND its AFFORDABLE!!!!!!!!!!! The ride to the zion is only about 25 minutes. Believe me, you can't get a hotel like this right outside the park!!!! It's worth the few extra minutes if driving!

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Family vacation"

4
15/07/2017

Clean hotel nice for family stop for zion. Watch for price drops if booking in advance. Rating on value is only because our rate from advance on Expedia was more than twice had we looked two days before arriving

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"zion area hotel"

4
11/07/2017

Very clean rooms, friendly staff. Free breakfast was good.No charge for parking or internet service. Pool was small but adequate. Overall a great hotel to stay when visiting Zion. A short drive to town of Hurricane where food options were available.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Away from busy Zion"

4
10/07/2017

Our family of four (2 adults, 13 and 12 year old sons) arrived in the early evening after a day at Zion. Chose this hotel after reading the reviews and its location away from touristy, more expensive Springdale. Staff was very friendly with a quick check in. Hotel and room were very clean. Enjoyed the outdoor pool and hot tub. Good coffee, great free breakfast. Two rooms of breakfast seating with food selections in each. Fresh fruit, yogurts, eggs, juice, breads. Staff kept area clean and food well stocked. Room was small but we were only there to sleep and didn't need much space. Outdoor temp was 107 and air conditioning worked great. Not many restaurants in town so drove to Hurricane for Lonny's BBQ. Family friendly. Would recommend to others.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for sharing your experience. Your opinion is very important for us in order to improve our service. We are 20-25 min far from Zion National Park but we always offer lower rates than Springdale hotels. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"A bit far out"

4
09/07/2017

This was an ok place, a bit far from Zion but still well within reasonable reach. The room was clean and neat and the staff very helpful. Breakfast was a bit weak, but we weren't there for the food. We needed a cool, clean place to stay for the night, and this was certainly it.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for sharing your experience. Your opinion is very important for us in order to improve our service. We are 20-25 min far from Zion National Park but we always offer lower rates than Springdale hotels. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Average"

3
08/07/2017

Stay was average, could improve on the hot breakfast items and variety. Just seem repetitive same items since we stayed 3 days and have stayed at other best western hotel before and had some more variety.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for sharing your experience. Your opinion is very important for us in order to improve our service. We serve standard Best Western breakfast. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"It was good"

4
05/07/2017

It was a good hotel with clean and rooms and friendly staff.Only thing is it's like 25-30mins drive tot he Zion which we did t like much .Wish it was much closer to the park .Otherwise we enjoyed our stay

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for sharing your experience. Your opinion is very important for us in order to improve our service. We not really far from Zion National Park but we always offer lower rates than Springdale hotels. Thank you for your compliments on cleanliness and friendly staff. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"ZION PARK BEST WESTERN"

5
01/07/2017

Clean rooms, helpful and friendly staff, guest laundry, perfect location closed to park, an shopping. Breakfast is untill 9 am, which seems a little to early, but it motivates to to get up and have more time to explore park.

"Family Trip"

5
01/07/2017

Was a very nice and affordable hotel to stay at for the area. Staff was very helpful with local places to eat. Would stay there again if out in the area. Is very close to Zion but very affordable. Rooms are very nice and comfortable.

"wedding"

4
28/06/2017

Very nice place. Tracy at front desk solved our stinky room problem immediately. Place needs benches outsideTheScenery is to nice not to enjoy it. Clean. Quiet. Very Expensive. Cockroaches outside. but it is the desert.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for sharing your experience. Your opinion is very important for us in order to improve our service. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"You don't get what you pay for !!"

2
28/06/2017

Dated, tired rooms. Unprofessional looking staff and basic breakfast. Just don't expect something amazing here - It's a motel really. I guess having paid soo much we expected allot more and were really let down.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for sharing your feedback with us. Our property is a hotel, not motel. It was built just 2 years ago and is not dated. We are proud serving hot complimentary breakfast. Our guests love it and always give us compliments. You can check the previous reviews here as well. We also offer lower rates than Springdale hotels. Are you sure you posted the review for the hotel where you stayed? Please contact us at 435-635-0277 for verification. Thank you, Tamuna Social Media Manager We always offer much lower rates than Springdale hotels and at the same time we offer standard Best Western service to our guests. Next time, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to find the right size room for you you and offer you the special deals. Sincerely, Tamuna T Social Media Manager

"Best hotel bed on our 3 week trip"

5
27/06/2017

There is no much in La Verkin, just a couple of chain motels and 2 places to eat. Since we came on a Monday, both dining choices were closed for the day, and we had to drive to the next town for food. Choices there are limited as well. But if you want to find a place somewhat close to Zion NP without staying too close to the park, expansive lodging and chaos, this is a very relaxing and comfortable choice.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, Thank you for sharing your experience. Your opinion is very important for us in order to improve our service. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Great stay near Zion...hidden GEM"

5
27/06/2017

This is an outstanding hotel in what was otherwise a fairly non-descript little town. If you didn't know this was here - you might not stop. That would be a mistake. This hotel is outstanding and very clean. The STAFF is exceptional.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"perfect for seeing Zion"

5
27/06/2017

Clean and comfortable hotel with many breakfast choices! Also has a supermarket across the street. Only a pleasant 25 min. drive into Zion, without breaking the bank. Stayed 2 nights and will stay here again when visiting Zion.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Our team is happy you enjoyed our breakfast. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Good location"

5
22/06/2017

Good reasonable pet friendly location from Zion entrance Good service,breakfast ,clean rooms and very friendly and knowledgeble front desk staff,Jeanie and GM Mr Nahar were very courteous and friendly we loved our stay

"Better than expected"

5
22/06/2017

What a great place to stay about 30 min from Zion! Friendly staff, clean, great value, comfortable bed, great breakfast! I read reviews before I booked because everything was so pricey in Springdale. It was one of the best decisions we made on our trip. After a long day of hiking in Zion this was a wonderful retreat at the end of the day.

"A very good place to stay when visiting ZION National Park"

4
21/06/2017

Located in a short drive distance from ZION national Park. The hotel and its amenities are very good and best value for their charging rate. Ones that want to visit the Zion park during the day and relax or sit in the water in the evening, this place is suitable. There is a groceries shop ,close the hotel. But the options for lunch, dinner or Restaurants , are very limited . Unless you drive to next town -Springadle

"Nice Stay"

5
10/06/2017

We stayed here one night during our drives of Zion & Bryce parks. Close to the parks. Free Wifi, free parking, free breakfast. Comfortable beds. Clean & quiet room. Nice place & would stay here again.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Our team is happy you enjoyed our free breakfast, parking, wi-fi and comfortable beds. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Passing through "

4
08/06/2017

Stayed here on our roadtrip of the westcoast. Clean rooms, friendly staff, good breakfast. Close to Zion National park. We slept well, good bedsize, requested two extra pillows and also got them. Nothing to complain about.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Sofia-lore, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Great Value"

5
07/06/2017

Very clean hotel with clean rooms. The pool was great and also very clean. It's a very good location for getting to Zion. The rooms are very affordable and the staff is very friendly and helpful. I will stay here again when visiting.

"Clean and Nice!"

5
06/06/2017

Everything was great! Super clean, nice amenities, superb breakfast! The clerk at the desk was friendly and accomodating, the decor was nice, the room was spacious, and the entire hotel was VERY nice.

"Awesome"

5
04/06/2017

Everything was perfect ! Location, employees, water pressure, room size cookies at check in and coffee all day long !!!! Loved everything about this property! BBQ a few minutes away was suggested and it was some of the best ever.

"Very nice hotel for your Vacation Stay"

5
04/06/2017

Helpful front desk staff. Room is maintained clean and comfortable.Continental breakfast is good and breakfast room staff are very efficient. Overall pleasant stay.Checkout is smooth.This is also at convenient driving distance from Zion national park.

"Average hotel that likes to gouge its clients"

3
01/06/2017

Our 2 night stay in this completely average hotel went from $200 per night to $300 for the second night.While this hotel is decent, it is not worth $300 a night. The word "gouging" comes to mind. I will not book with BW again. The Hyatt Hotel chain has much more affordable room rates with rooms that are 2x bigger. Shane on you BW.

"Beautiful hitel"

5
27/05/2017

Very kind, professional staff at Best Western Hotel. Lovely rooms, great pool , very good breakfast . We would definitely stay here again, and always choose Best Western Hotels when traveling. We are rewards members and always get a great price on our room

"Running a scam And won't can't defend it"

1
23/05/2017

Stayed on 4/21 through 4/23. A month later I get my credit card statement and see a $250.00 charge. Called yesterday and they said couldn't see or find the charge even after I gave them my credit card number. Was suppose to get a call back from a Manager but never did. Called again today and spoke to Genie, she stated that the charge was for some sort of damage. She was going to call me back by 2:30 once she looked into it. Never did. Tried to call Best Western customer service who was able to tell me that the charge was from smoking. My wife and I do not smoke. How is it that the hotel would just charge my card without even calling me. Again we don't smoke. As for the Corporate Customer Service, a joke, told me I have to deal with the directly with hotel (that won't call me back) I guess the Best Western name means nothing. I will be contacted American Express and disputing the charge. Won't stay in a Best Western after this fiasco.

BestWesternHotels, Corporate at Best Western Plus Zion West Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Very nice place close to Zion"

4
20/05/2017

If you're going to Zion this is a great place to stay. The road the hotel is on runs right to the park . The staff was very nice . The hotel is probably less than five years old and very clean . Full breakfast eggs bacon sausage etc. One tip . If you're going to Zion you better leave early

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Good choice"

5
20/05/2017

If this meets your budget and you want to be in the area, then a good choice. (Personally, if I was going to Zion I'd prefer to pay way more, and stay in or at least closer to the park. I had other reasons for my stay.) Friendly staff, clean rooms, good beds. Would stay again.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Great American adventure"

5
18/05/2017

Our stay at the Zion best western was excellent.Itwas a restful place after a long car trip.Our trip has been three weeks long so far and this motel has the best of all the motels we have stayed at. We would recommend this motel to anyone.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Vacation"

4
17/05/2017

BW was convenient for our trip home. The room was clean...everything worked. The breakfast was what you'd expect....four star. We expected we would get a free or better discount after the third night.

Tamuna T, Public Relations Manager at Best Western Plus Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Friendly!!"

5
13/05/2017

We took 2 days from our Vegas Trip to enjoy Zion National Park. This hotel is in a nice area and in a great location to enjoy the park, took maybe 20 minutes to get to Zion. Hotel is newer and very clean. The staff is wonderful and so friendly!! All of them from the cleaning staff to the front desk!! The breakfast buffet that is included had a lot more than most hotel breakfasts, with biscuits and gravy, omelet bar, parties, and fresh waffle makers! We would definitely recommend this hotel!

"Hotel stay outside of Zion NA"

5
12/05/2017

My wife and I had a wonderful time at Zion and this hotel was a great place to come back to after hiking the scenic trails at the park. What made this hotel perfect for us was it was the same distance from the northern entrance as the southern.

"DID NOT HONOR ROOM BOOKED"

1
12/05/2017

So not happy right now!!! We called to book a king room, and the agent said no kings were available, but they did have a king suite for XXX, was I okay with that? Since no regular king rooms were available, we went with the higher rate. We checked in tonight, and when we got to our room, it was this narrow little room with a small t.v., not the 40" and pillow-top king we were confirmed to receive. I called the front desk while looking at my confirmation email with room details, and she argued with me saying that wasn't the room confirmed. Okay, so I asked what the regular room rate was, and we would take the credit. Ironically, it was the same price as the suite. She was aggressive and uncooperative. I WILL NOT BOOK BEST WESTERN AGAIN--TRAIN YOUR STAFF!!!!!!!!!!!!

BestWesternHotels, Corporate at Best Western Plus Zion West Hotel, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Utah parks trip"

4
11/05/2017

Hotel and room were very clean. Love triple sheeted beds, bath linens were nice. Hotel very convenient to Zion National Park. Had good recommendation for dinner at Stagecoach Grille. Breakfast service began very early so we got a great start on our trip to Zion.

"Great stay"

5
11/05/2017

Had a great stay just 25 min from Zion. Staff was excellent and breakfast was outstanding. Easy to get to Zion from here. Highly recommend staying here. Only downside was no eating places in walking distance.

"Great Access to Access All of Zion"

5
07/05/2017

My wife and I spent 3 nights here while exploring Zion NP. The hotel is perfectly situated to access all three areas of Zion (Zion Canyon, Kolob Canyon, and Kolob Terrace Road) with no more than 20 miles away from any of the entrances. The property was clean and well maintained. What really shone brightest was the service from the staff. The room was immaculate every time we returned from a long day's hike. The couple of times we experienced noise disturbances were promptly resolved by the understanding front desk staff. I highly recommend this Best Western! We can't wait to return!

"New, clean building"

5
04/05/2017

Convenient 20 minute drive to Zion, and much less costly than lodging at the Park. Staff was pleasant and helpful, and the new building was enjoyable. Being new, there were still some minor flaws, such as the shower doors being reversed, but I expect those will be corrected soon.

"A great place to rest after the Zion experience"

5
01/05/2017

The hotel is well located, new, clean, has friendly staff and free cookies in the lobby. I appreciated the apple juice available for purchase in the lobby and rich breakfast. Beds are comfortable, internet fast, corridors quiet. Big rooms.

"Disappointed!"

2
25/04/2017

Poor building and room quality, and poor food quality for the high nightly rate. Noisy room due to poor sound insulation. Need to upgrade food quality to what other Best Western Plus hotels offer. Need to utilize large wasted space in bathroom for larger vanity with double sinks, and towel bar in reach of dinky tub.

, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Hello, We're sorry that we did not meet your expectations. Thank you for leaving us a review. Best Western Hotels & Resorts

"Exceptional value and service"

5
25/04/2017

The staff was always greeting us and I never saw one of them not smiling or offering to help someone. The place was very clean. The breakfast was plentiful and hot and always on time!! The room was very clean as well and the entire grounds of the motel. We enjoyed our stay there and would definitely return. The location was convenient to Zion and very quiet.

"April stay"

5
24/04/2017

Visited Zion NP and chose to stay in La Verkin. We are members of the BW club and generally choose to stay at a BW whenever possible. This was a good experience for us. Good location and very comfortable hotel. We will look for BW Plus hotels in the future.

Tamuna T, Social Media Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Dog Friendly - Clean - decent price"

4
23/04/2017

Dog Friendly. Zion was booked solid and pricey so we stayed here - about 20 minutes west of the national park. Very clean rooms, friendly helpful staff, convenient to major highways. Very competitively priced.

Tamuna T, Social Media Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Clean, quality breakfast, friendly staff."

5
15/04/2017

We stayed at many hotels on this vacation. This was, by far, the cleanest and friendliest hotel of our week long trip to the parks. It's about 25 minutes from Zion. I would definitely recommend this hotel.

Tamuna T, Social Media Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Worked for us"

3
12/04/2017

We were happy to find accommodation in the insanely busy spring break period so for that we are grateful. This hotel is exactly as one expects from a Best Western. Clean, nice staff, no surprises. There is a pool and I saw lots of families use this. The hotel is a drive but not too far from the entrance to the south end entrance of Zion but you do need to give some thought to traffic conditions to determine your exit from the hotel to reach the park. The earlier the better. Basic breakfast included so that helps with the exit but I wish Best Western would do simple hard boiled eggs over those styrofoam omelettes. If you can't do a REAL breakfast, sometimes simple basic food is better.

Tamuna T, Social Media Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. It always allows us to improve our service. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Best Western Zion in La Verkin Utah"

5
12/04/2017

Gorgeous location and beautifully hotel. Yummy breakfast and friendly staff. The pool and spa are located and designed perfectly. The two queen bed room was cramped and small; the king sized bedroom with couch was so comfortable!

Tamuna T, Social Media Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"large, clean rooms, good breakfast"

5
10/04/2017

For this class of motel, this is about as good as I've experienced. The people were all very nice. I also stayed at the Zion Lodge in the park, at more than twice the price. That was worth it for one night, because of the views. However, when I stay in the Zion area again, I'll probably do it the same way: one night at the lodge and the rest of my stay at this Best Western.

Tamuna T, Social Media Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Best Western Lake Powell"

4
10/04/2017

A good choice for staying close to Zion National Park. Staff was friendly and helpful. Room was clean. I don't have issues with the hotel. It's about 20 minutes drive to Zion park's gate from the hotel.

Tamuna T, Social Media Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Zion stay"

4
10/04/2017

Great hotel, centrally located. We were racing the Zion 100 and stayed here. Close to the start and drove by it going to aid stations. Breakfast was good. Rooms were quite, and comfortable. Parking was easy and free.

Tamuna T, Social Media Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Tamuna Social Media Manager

"Quality stay!"

5
28/11/2016

We stayed here for 2 nights for a hiking trip in Zion and I was more than pleasantly surprised. Normally on active trips we are only in the room to sleep and shower, so I am not very picky as long as it is clean with no weird smells. This motel offered a lot for its price- compelling me to write a review since I rely so heavily on other guest reviews before booking a room. LOCATION: About a 25 min. Drive to Zion. This motel was cheaper than the ones in Springdale and I didn't mind the drive. There are restaurants in Hurricane worth trying- Stagecoach Grille had great home cooked food! ROOMS: Modern rooms that are refurbished with updated decor and amenities. Our double queen bed room was large and my husband and I never felt cramped. BREAKFAST: (Normally I don't care for free continental breakfast since it can be lame, but I need to explain...) Breakfast was plentiful. Again at chain motels I usually expect the basic packaged pastries, waffle maker, and cereal, but the breakfast spread here was varied! In addition to the aforementioned basic items there was an oatmeal bar, several different varieties of waffles, breads, bagels with different spreads. They even had Greek yogurt and fresh fruit. Many guests enjoyed the eggs, bacon, sausage gravy and biscuits. I personally thought the eggs looked funny, but at least there were many options. Overall, I appreciated the variety of breakfast food available even if the quality on a few items was so-so. For an all day hike at Zion, Best Western gave us the fuel we needed. Bonus-we even took an apple and bagel to store in our backpacks for the trails. OTHER: I did take advantage of the outdoor hot tub- it was a nice touch. After hiking the entire day it was a nice treat in the evening. The staff was helpful and nice. Hopefully this review helps. I will stay here again on my next trip to Zion!!

"Great Room and Hotel"

5
28/11/2016

Hotel was excellent and close to Zions National park. We will be using them again in the future! The pools and facilities were clean. Location was good and is located between I15 and the park. Great breakfast

"great stay"

5
28/11/2016

Newer hotel, very friendly staff. We arrived a bit early, we were offered fresh baked cookies and coffee. We only had to wait short 10 minutes. The room was spacious and very clean, the beds were comfortable and there was a choice of about six pillows. We would definitely stay here again.

"Excellent"

5
27/11/2016

Clean room friendly staff . We enjoyed our stay so much we will definitely stay her again.excellent breakfast we recommend to everyone to stay here . Very expensive hotels in Zion park . Very happy with our stay excellent breakfast so many choice we enjoyed

"Average experience for a newer hotel"

3
26/11/2016

I'm not convinced that this property deserves to get the Plus status in the Best Western chain. The room is very small with very little room to move around. There is barely space between the walls and the bed or between the beds themselves. There is a chair with foot rest that is so close to the wall and the bed that there is only a couple of inches between bed and wall. Seems to be very over-priced for the market area. Beds are very hard - like sleeping on the floor.

"Our stay at LaVerkin, Utah"

5
19/11/2016

Went in during the off season (middle of November) and got the room for a wonderful discount. It was clean, comfortable and very nice overall. The only problem we encountered at all was a few minute delay in the water in the bathroom becoming warm. Once it did, it was great! I would definitely stay there again, even without the discount. Very nice accommodations and the breakfast was terrific!

"hotel near Zion"

4
13/11/2016

This is a good Best Western. It's an easy 15-20 minutedrive to Zion NP but still very convenient to the highway. It's clean, comfortable, with good size rooms. A decent breakfast was served. It was very busy during our end of October stay, so the rates were probably higher than usual.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Lora C, Thank for having stayed with us, I'm glad you and your family had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Guests enjoy the fact that our La Verkin hotel is close to Zion national Park, offers lower rates than Springdale hotels and promises excellent customer service and great value. From backpacking to camping, horseback riding to photography, everything guests want their escape to be is easy at this La Verkin hotel. For next time, I would recommend calling directly to our General managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer the special price. Sincerely, Sam Amora Guest Relationship Manager

"New, clean hotel, good location"

4
03/11/2016

Springdale was all booked up, so we stayed in La Verkin for our trip to Zion NP. This was a well run hotel, still decently near Zion but more moderately priced. Clean, well run. Only issue was that the pool heater was out, so it was quite frigid--maybe 70 deg F in Oct. Decent breakfast included.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Harvey S, Thank you for staying at BEST WESTERN PLUS Zion West Hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. Glad you enjoyed your stay at our hotel. The only issue you mentioned here is already solved. Our pool heater was down, but it is perfectly working now. Committed to excellence, please grant us the opportunity to host you again in La Verkin and offer you a flawless experience. Next time, please, call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special price. Sincerely, Sam Amora Guest Relationship Manager

"Not far from Zion"

4
02/11/2016

The hotel was clean. Looked pretty new. Typical free breakfast. This hotel had the worst pillows we had on our three week trip. Bed just ok. Probably would not stay here again because of the bed. For such a nice place, I think this hotel needs to up date their bed and bedding like other Best Western Plus hotels.. Location good for restaurants and about 20 minute drive to Zion National Park.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Ginger j, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for sharing your experience. Our hotel is fresh and new. Never got complaints on beddings. But next time if you feel not comfortable with the bedding please our General managers, Nick or Spruce, (435) 635-0277. They will do their best to find the best bed and bedding for you. Thank you, Sincerely, Sam Amora Guest Relationship Manager

"cramped quarteres"

3
02/11/2016

Our room was VERY small, Ttwo queen beds crammed in a room with a chair! smaller than most single rooms. should be a single room, not a dbl. No bell hop service, Oatmeal so thick couldn't stir it!!!!!

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Sharon N, Thank you for staying at BEST WESTERN PLUS Zion West Hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. Our Queen Room is a standard Best Western Queen Room. Actually, King room is much bigger. So next time before you visit please call our General Managers, Nick or Spruce,(435) 635-0277. They will be more than happy to book a desirable room for you and offer you a special price. Committed to excellence, please grant us the opportunity to host you again in La Verkin and offer you a flawless experience. Sincerely, Sam Amora Guest Relationship Manager

"Typical Best Western - nice!"

5
01/11/2016

I am becoming a fan of Best Western. This hotel is just another typical example of a Best Western: very nice and clean rooms, decent hot breakfast, no hassle. They also status match to other hotel rewards programs and it is great having Diamond status because they give you a bag of goodies at check-in! Would definitely stay again.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Eyecannon, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Thank you for being loyal and sharing your experience. Happy to hear you enjoyed our rooms and varied breakfast. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Sam Amora Guest Relationship Manager

"No maid service"

3
31/10/2016

Stayed at hotel for two nights. There was no maid service performed in between the nights. No explanation from hotel management on this problem. Desk clerk was going to contact the manager and did not hear anything from them.

"Good hotel but in the middle of nowhere"

4
30/10/2016

I like the hotel, new and clean, but not even a fast food chain in town. I bought my supper in supermarket. The good news is the supermarket is very big and price is cheap. It is 20 miles away from Zion entrance.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Chungshing C, Thank you for staying at BEST WESTERN PLUS Zion West Hotel. It is great to know you enjoyed fresh and clean rooms. We are committed to deliver the highest quality standards and a world-class service to our guests. We are sorry you could not find a restaurant in Laverkin. Actually, there are 2 restaurants there: 1. River Rock Roasting Company and Baked Goods and 2. Stage Coach Grille. In River Rock Roasting Company and Baked Goods you can find very good sandwiches, smoothies, baked goods etc. Easy parking too. Reasonably priced. It has a great view. Thank you for staying with us and recommending our hotel, I hope you can come back soon! Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Sam Amora Guest Relationship Manager

"Spotless "

5
29/10/2016

Best Western in La Verkin was a spectacular experience for my family, hospitality was top notch and breakfast was a great edition. I recommend it to anyone visiting the area. It is a 20-25 min ride to Springdale, probably one of the most beautiful drives in the area. You are close enough where it isn't a hassle to go to Zion, but far enough away to pay normal hotel prices.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Jason t, Thank you for staying at BEST WESTERN PLUS Zion West Hotel and sharing your feedback with us. I'm glad that you had a wonderful stay and enjoyed your time with your family. We serve very varied breakfast and offer two types of food (waffles and buffet breakfast). We are proud it makes our guests feel happier. Travelers have hit the jackpot with this comfortable property that's also close to both Bryce Canyon National Park and the Red Cliffs Conservation Area. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. We look forward to hosting you again! Sincerely, Sam Amora Guest Relationship Manager

"Fantastic stay"

5
28/10/2016

Stayed here while visiting Zion NP. We were very pleased with this hotel. The rate was great, and the room was fabulous two room suite with a whirlpool tub which was a special treat after a day of hiking. The breakfast was more than I have seen at other hotels for a long time, so much it took two rooms to handle all they had to offer. The staff was very conscientious to keeping the breakfast area well stocked and clean. Our room was modern and spotless. We couldn't have wanted anything better for what we paid. I highly recommend BW Zion West.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Ramchallenger, I'm glad you had a wonderful stay at BEST WESTERN PLUS Zion West Hotel. Guests enjoy the fact that our La Verkin hotel offers lower rates than Springdale hotels and promises excellent customer service and great value. From backpacking to camping, horseback riding to photography, everything guests want their escape to be is easy at this La Verkin hotel. We are proud to serve very varied breakfast. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Sam Amora Guest Relationship Manager

"Great place to stay!"

4
27/10/2016

Spent 1 night and enjoyed the friendly staff and clean rooms,comfortable beds, the room was decorated nicely enjoyed a great breakfast with all the fixings! I would stay here again without hesitation !

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guyh16, Thank you so much for your kind feedback. We are delighted to hear that you enjoyed your stay with us. It's great that you were fond of the friendly staff, decorated rooms and varied breakfast. We look forward to hosting you in the future for another pleasant stay in La Verkin. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Sam Amora Guest Relationship Manager

"Great location. Beautiful views. Close to Zion National Park and St. George"

5
26/10/2016

We stayed for 4 nights. Friendly staff. Good breakfast. Nice room. Overall great place to stay and enjoy southern Utah. The room with the jacuzzi tub was spacious. The cleaning crew always had our room in great shape. Very comfortable bed. I highly recommend this hotel!

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Jeffrey H, Thank you for staying at BEST WESTERN PLUS Zion West Hotel. It is great to know that our service and quality were able to meet your expectations! We are committed to deliver the highest quality standards and a world-class service to our guests. Glad to hear you enjoyed our room with jacuzzi. Thank you for staying with us and recommending our hotel, I hope you can come back soon! Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Sam Amora Guest Relationship Manager

"Very good middle of the way hotel"

5
19/10/2016

The staff is more than forthcoming in everything that has to do with our stay and where to go (some local tips). the room is clean and large, bath is nice. internet is good. the breakfast is very varied and offer two types of food (waffles and buffet breakfast).

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Amitshaha, Thank you for sharing your experience. I'm very glad that you had a great stay at Best Wester Plus Zion West Hotel. Offering the highest quality and a world-class service is our commitment, our staff is always eager to host you with a smile! We will definitely congratulate all of our team for their professionalism and kindness. Cleanliness and comfortable rooms are our top priorities. It is great to know that you enjoyed our breakfast. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. We look forward to hosting you again! Sincerely, Sam Amora Guest Relationship Manager

"Best hotel for Zion Park tour"

5
18/10/2016

This hotel is very orderly and clean, great wi-fi, great breakfast, great plumming and excellent service. The perfect place to stay if planning to visit Zion National Park as we did. This hotel does not disappoint.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Jessi, Thank you for staying at BEST WESTERN PLUS Zion West Hotel. It is great to know that our service and quality were able to meet your expectations! We are committed to deliver the highest quality standards and a world-class service to our guests. Glad to hear you enjoyed our comfortable rooms and varied breakfast. Yes, we are proud to be one of the best hotels close to Zion National Park. The property is also close to both Bryce Canyon National Park and the Red Cliffs Conservation Area. Thank you for staying with us and recommending our hotel, I hope you can come back soon! Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. Sincerely, Sam Amora Guest Relationship Manager

"A Newer Addition to the BW chain."

5
17/10/2016

Spent the night before visiting Zion National Park at this nearly new Best Western and was really impressed. Clean and comfortable with the complimentary free hot breakfast BW is knowing for, this spot is located near La Verkin, Utah's main drag and the larger, nearby town of Hurricane, but a step closer to Zion National Park. Returned for help after drowning my mobile in The Narrows and the desk clerk, Tawny, couldn't have been more helpful, texting my wife to let her know my phone was dead(not me!) and printing out direction to my next destination. Would definitely stay again!

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Jwalk, Thank you for staying at BEST WESTERN PLUS Zion West Hotel. I'm glad that you had a fantastic stay at our hotel and that we were able to exceed your expectations with our level of service. We will congratulate Tawny for his professionalism! Less than 20 miles to Zion National Park, our hotel is conveniently located on route to Kanab and Cedar City. It is also close to both Bryce Canyon National Park and the Red Cliffs Conservation Area. Every staff member serves as a local ambassador and can provide an insider's perspective on the best, most affordable, and most overlooked of activities. Thank you for sharing your wonderful experience! Tawny and the whole staff look forward to seeing you again soon! Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. We look forward to hosting you again! Sincerely, Sam Amora Guest Relationship Manager

"plenty of space"

4
13/10/2016

The rooms were good, we had a king bed with lots of space around it for other useful pieces. we slept well in the bed and the breakfast was a step up from the norm. While the main Zion park entrance is about 15 miles away the Kolob canyons entrance is much closer and the entrance to the centre of the park near Virgin is as close as can be for any large hotel. There are also other things to see locally along the Hurricane fault line.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Hedleyk, Thank you for staying at BEST WESTERN PLUS Zion West Hotel and sharing your feedback with us. I'm glad that you had a wonderful stay and enjoyed your king bedroom. We serve very varied breakfast and offer two types of food (waffles and buffet breakfast). We are proud it makes our guests feel happier. Travelers have hit the jackpot with this comfortable property that's also close to both Bryce Canyon National Park and the Red Cliffs Conservation Area. We train our staff as local ambassadors and next time they can provide more information on the best, most affordable, and most overlooked of activities. Next time, for your convenience, you can call directly to our General Managers, Nick or Spruce, (435) 635-0277. They will be more than happy to serve you and offer you the special deals. We look forward to hosting you again! Sincerely, Sam Amora Guest Relationship Manager

"I would go back _"

4
12/10/2016

I booked this hotel for 2 nights - to visit Zion Park. Did not regret it. It was quite & relaxing. I didn't hear any neighbours. We had a room with 2 queen beds, I did find the room a little small. Breakfast is very good, plenty of choices. My in laws had a room with a King bed and it was much bigger. Staying there is a very good idea , to visit Zion Park because hotels in Springdale are double the price and really not worth it. Zion Park is not to be missed in this area. Used the pool & outside spa - it was very nice.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Roxane, Thank for having stayed with us, I'm glad you and your family had a wonderful two days stay at BEST WESTERN PLUS Zion West Hotel. Guests enjoy the fact that our La Verkin hotel offers lower rates than Springdale hotels and promises excellent customer service and great value. From backpacking to camping, horseback riding to photography, everything guests want their escape to be is easy at this La Verkin hotel. We are proud to serve very varied breakfast. A room with 2 Queen beds looks a little bit smaller compared to Kings Bed Room because of extra 1 bed. For next time, I would recommend calling directly to our General managers, Nick or Spruce, (435) 635-0277. They will be more than happy to provide detailed information on room types and give you the special price. Sincerely, Sam Amora Guest Relationship Manager

"Cannot Recommend ZION BW"

1
12/10/2016

Worst BW Plus hotel we've ever stayed at. Customer service was non-existent, heated pool was freezing, furnishings were very low quality and not comfortable, internet kept kicking us off. On the 3rd floor where our room was located, looked like a dorm room on move out day. Three quarters of the doors were open and rooms were tumbled with bedding everywhere. Getting through the hall was challenging due to housekeeping carts blocking way and this was going on all afternoon until late in to the evening. Keep driving you'll find something better.

"Family friendly "

5
12/10/2016

My husband and I stayed here with our two dogs while on a road trip cross the country- this place is not IN Zion but it's a short drive to the park and little town outside the park. I recommend staying here in the summer to avoid the mayhem in the quaint park town. This Best Western was a pleasant surprise, room was clean and modern, dogs were kindly welcome, pool area and gym were just feet away, and breakfast got the job done! We left at 6am and drove through Zion to watch the sunrise which I highly recommend doing!

"La Verkin Rocks!"

5
11/10/2016

This hotel is one of the top Best Western's in which we've ever had the pleasure of staying. The Staff are professional, helpful, personable and knowledgeable. The hotel is new, modern, clean and comfortable. The location is only twenty minutes from beautiful Zion Canyon. We would recommend this hotel without hesitation.

"Best hotel on our 13 day National Parks Trip"

5
10/10/2016

We booked this hotel through tripadvisor.com/booking.com. New, Modern, Clean and 20 miles from Zion National Park. We were a party of 4 with 2 rooms for 2 nights. The rooms were clean and the king beds were great. There was the usual desk and chair, refrigerator and microwave. The hotel has a large breakfast room with plenty to eat and 4 waffle machines in a room next door. There was a self-service laundry on the first floor (take lots of quarters). Service at the front desk was excellent and the breakfast hostess kept all the food stocked (hot and cold!).

"Expensive"

3
09/10/2016

Whilst the hotel overall was good, it was expensive in comparison with other places we stayed whilst in America. I love a cup of tea in bed in the morning but there was no tea making facilities in the room which was disappointing. Bed was comfortable though - always a bonus!

"Good Place"

4
06/10/2016

Somebody asked me about this place, and I told them "it's fine". Good location, typical BW rooms - Clean, a couple little quirks, but the beds were comfortable. Ample parking. Breakfast in the morning is included (not my thing, but seemed popular). Staff was great, wifi worked well. Was only there on a stop through for a night, but had fine experience. Seemed a bit pricey but like I said - good location, and comfortable beds.

"Fine hotel, not clean in all respects"

3
03/10/2016

This is a hotel that is especially useful when visiting Zion NP, which is about 20 miles up the road. Good quality facilities, good breakfast. However, we found previous guest's hairs on the counterpane. Also the coffee maker--in some kind of niche--hadn't been dusted or cleaned for a considerable time.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Hello Fred W! Thank you for taking the time to send us your honest feedback. Glad to hear you found that our hotel has good quality facilities and a good breakfast. Our hotel is definitely a perfect option for travellers going to Zion National Park! Your feedback on the cleanliness has been heard and we are taking corrective action. We hope you would give us another chance to provide you superior guest experience. Best, Sam A Guest Relations

"An unexpected delight is a quiet town"

4
02/10/2016

The facility is pretty new and looks good. Breakfast is included and that is a definite plus in a small town. The staff was friendly. The room was well maintained and clean. Check in was easy and quick. AAA Discount was easily applied. I would return.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Hello Brian F! Glad to hear you had a good experience at our hotel! We truly appreciate you taking the time to send us such a great review! Glad to hear you would return again as we would love to provide you with the best service possible! Best, Sam A Guest Relations

"Clean, Modern, Convenient to Zion Park"

4
30/09/2016

New. Clean. Comfortable. Friendly accommodating staff. Pricey @ $209 + $26 in taxes but Zion Park commands higher. Book early. If you can't stay in Springdale then La Verkin is the next best location and park is straight down the road from this Best Western. Elevator sounded loud so they accommodated us with an immediate room change. Breakfast didn't have enough fresh fruit options, or yogurt, but did have apples, bananas, oranges, eggs, sausage, bacon, biscuits and gravy, cereal, pastries and a separate room for waffles. Try River Rock Roasting Co behind hotel for great coffee and smoothies (operates out of a cleverly modified shipping container.) Market and gas across street.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Hello Ralph D! Thanks for taking the time to send us in an awesome review! Glad to hear that you found our hotel to be new, clean and comfortable. We definitely work to provide our guests the best experience! Thank you for your feedback with regards to our breakfast options we will definitely take into consideration adding more fresh fruits! Hope to see you again during your next trip to Zion! Best, Sam A Guest Relations

"Newer building, nice and clean, great breakfast if you know where the waffles are!"

4
30/09/2016

This struck us a a fairly new building and still had some problems going on. Not the staff's fault. Someone in the chain purchased couch/hideabeds that were "unsitable" and the same for the stuffed chair in the room. There was a large pile of the couches sitting in a corner of the parking lot and I asked at the front desk.....yes they were going to be replaced. Good choice. The shower stall was three slabs of marble/imitation marble that didn't have a soap dish or shelf at all. I can see that if they were using the soap dispensers that some places use, but they just had soap bars. The bathroom sink was one of those that sit on top of the counter. It was placed poorly in relation to the water spout. It seems to me that they rushed the construction and didn't pay attention to the little stuff. The room was clean and the beds were fine and there was the usual desk and chair, refrigerator and microwave. Large breakfast room with plenty to eat, but they didn't tell anyone or post a sign that the waffle machines were in a room next door. We saw that the room was open, but nobody in it like it was set up for a meeting. After breakfast I wandered in and found that the waffle machines....I think there was 4, 3 at least were there. Didn't hear the attendants say anything to the people eating, i.e. good morning, or waffles next door. There aren't any places to eat in town except a steakhouse down the street. The food there was okay, but pretty pricey. We paid $34 for a "cowboy steak" and $8 for an appetizer. The next town is 3-4 miles away, recommend to try there.

"Great hotel near Zion"

5
30/09/2016

Upon arrival, we received a friendly welcome and during our stay, the front desk answered all of our questions. The hotel is attractive, clean and has comfortable rooms. The breakfast is OK. While Zion is a 20 minute drive and you can stay closer in Springdale, this hotel is a great value and the drive to Zion is scenic anyway. I would definitely stay here again.

"Great stay near Zion"

5
29/09/2016

We enjoyed our stay here between our trips to Bryce Canyon and Zion National Parks. About 20 minutes from the entrance to Zion. Rooms were nice and comfortable, a large variety of hot and cold options for breakfast (note there are two breakfast rooms, a little confusing at first). Not a lot of restaurants nearby, but on recommendation of hotel staff we went to the Stagecoach Grill, where food and service were great. Chocolate chip cookies at check-in were delicious, a welcome treat after a long drive!

"Worth it for the breakfast"

5
29/09/2016

If you're in town to hike Zion (which we were) then the breakfast here cannot be beat. I think even vegetarians could get enough protein from it if you're used to the exertion of hiking. (Good luck getting vegetarian protein from anywhere else around). There's also a hot tub (again, great for hiking), and a reasonably sized fridge and microwave, which we also really appreciated. However, the rooms were the smallest I've seen in a while, and for a group of 3 it was tight. 4 would not have fit in one room comfortably. Given how much of Utah is empty space, I found that very frustrating. Also the wifi was unreliable,and our room wasn't cleaned or restocked every day, which was annoying.

"SC Honeymooners "

5
25/09/2016

Great hotel and the breakfast staff on Sunday morning were the sweetest ever. We had slept in tired from traveling and missed breakfast. They brought us a to go breakfast with water, apple and a granola bar. Then we came in tired from visiting in Zion National and got cookies for an afternoon treat. And all while my husband is doing the laundry. Life is good. The rooms have Windows yeah for fresh air.

"Not quite what it should be"

3
25/09/2016

Hotel has a cleanliness problem in the bathrooms, and I wasn't aware the bedsheets were not changed daily, but that isn't a big problem on a two-day stay. Lighting in the room is almost excessively bright, and there is no entrance hall light independent of all the room lights. Hotel and room are very attractive. The bed was very comfortable, firm and new. Breakfast was excellent for this type of hotel.

"Great Hotel near Zion"

5
19/09/2016

While it's about 17 miles from Zion, it is from the entrance where you do not have to pass through the tunnel -- which can cause long delays! And none of the chains are in the park proper. And this one was as ncie as any I saw or stayed in, but for less than half the price. Would definitely choose again!

"Charming & Enjoyable"

4
17/09/2016

Stayed 2 Nights, Hot Tubs , pool and good breakfast too plus close to National Park Quiet and nicer area too. Nicely greeted and very helpful. Close to entrance and some shopping center plus very good restaurant.

"!Safety concern!"

3
16/09/2016

Very nice hotel and staff. Breakfast was great, parking lot was very clean along with grass. But their sink was breaking safety code and broke, breaking alot of items we had and injuring my girlfriend slightly

"Ms"

4
15/09/2016

Clean, modern, attractive, amenable, convenient, next to the best coffee shop around! Clerk was accomodating...helped me by allowing me to use copy machine. Nice rooms, good pool, great location to convenience store and one of the best western restaurants around!

"Great convenient hotel"

5
15/09/2016

This Best Western was by far the best BW we have ever stayed in anywhere! Almost a luxury hotel feel-- could have fooled me-- except the breakfast wasn't great.... and of course there weren't any turkish robes or candies on the bed waiting for us... it was so mush more convenient for us to be located on the west side of Zion than the apparently more popular east side. The employees at this hotel were genuinely helpful, outrageously friendly and happy. Would most definitely stay here again!!

"Awesome rooms, quiet and nice location"

5
14/09/2016

We stayed here the night before the Kokopelli triathlon, which starts at Sand Hollow State Park. This hotel is about 15 minutes away from the starting line, so was a great location. The IRONMAN St George 70.3 starts at this same location, so would be a good spot to stay for those coming to that event in May. The hotel is fairly new, and the rooms are really nice, had 10-foot ceilings in our ground floor room, with plenty of room to store our bikes overnight. We weren't here long enough to use many of the amenities, but the pool looks really nice, but has no shade (and it can get hot here, was upper 90's in the afternoon when we were there). The gym was nice as well, and the front desk people were great. The only downside to this hotel is it's location, as there aren't a lot of nearby eating options. There is always the free breakfast in the lobby, but you'll need to drive to Washington (10 minutes) to find any restaurants of note. Not a problem for us, and shouldn't be a problem for those heading to Zions, as they can eat in Springville before returning to the hotel. I'd highly recommend this hotel for Zions hikers! Overall, as far as service and quality of the facility, this hotel is at the top end of Best Westerns we've stayed in. Give it a shot if you're in the area.

"NICE HOTEL - EXCELLENT STAFF"

4
12/09/2016

This was a very nice hotel. Clean and very comfortable beds. The staff could not be any more accommodating. There is a new restaurant on premise which had a nice pub menu. They had entertainment which made for an extra bonus.

"Just what we needed, a little ways from the park but just right."

5
10/09/2016

Hotel is very well kept, all amenities worked, rooms were clean, basically all we needed after hiking. The staff was helpful in every way. The breakfast lobby was a first and huge plus for us. Good set up of items in the morning, fresh waffles, oatmeal, fruit and make your own omelets. Parking is a bit limited but we managed to find some every evening. It is however a few miles out from Zion park, took us 20 mins to get there each way, but it was an easy drive and a little better since the park was at hight capacity for the labor day weekend and had more traffic in town.

"Great location to visit Zion"

5
03/09/2016

Great location, 10-15 mins from Zion Nat. Pk., very clean, great staff, excellent hot breakfast, loved the pool, staff was extremely helpful, this property is fairly new, very nicely kept, got a king suite, loved the room, very clean hotel.

"Beautiful hotel is a great value"

5
31/08/2016

The hotel was modern, clean, bright and welcoming. The staff was friendly and fast at check in. The room was nicely decorated with pillow-top mattresses. Complimentary breakfast was excellent. Overall it was an excellent experience

"NEWER PROPERTY WITH NICELY APPOINTED ROOMS"

4
22/08/2016

This NEWER Best Western has NICELY appointed modern rooms. The morning breakfast area is ample with a GOOD selection of items. There is a small(VERY NICE) local grocery store across the street from the hotel which I found MOST convenient. VERY CLOSE to entrance of ZION Nat'l Park.

"Very good BW Plus"

5
21/08/2016

As a member of Best Western for years, I have ordered Best Western as my hotel in the past several years, many times. Compared with the ordinary BW hotel, I prefer the BW plus more. They provide comforter beds, spacious bathroom, great amenities, and a better breakfast.

"Ok for a night!"

3
05/08/2016

The hotel is nice, we stayed one night after visiting Zion. The room is comfortable. The AC works well but is very noisy. The breakfast doesn't offer a wide choice. I suggest to ask for a room not near the swimming pool because of the noise. The staff is polite.

"Average stay- expected more"

3
05/08/2016

The room appeared nice and felt roomy, however the shower was tiny and the dresser/tv dusty. Attaching a photo. For over $100/night I expect it to be in better condition and be more roomy in the shower where I can store my sponge and soap/shampoo. Unfortunately, the hotels here are all expensive and you pay more for what you get.

"Poor management, spend the extra money to stay somewhere else!"

1
04/08/2016

My family and I stayed here for a quick weekend away to enjoy Zion. The room itself was clean and decent and the stay was fine. We spent most of the time at Zion and only really used the hotel to sleep in. After we got home from our weekend, we had an extra charge on our card that shouldn't have been there. So my husband called the hotel, the girl he spoke with said that it shouldn't be there and she would have to have a manager fix it but the manager wasn't there at the time. My husband then called the next day (middle of the day) and got the same story, that he had just missed the manager. He called every single day for a week straight trying to get ahold of a manager, left his number several times expecting a call back, and never was able to get a manager on the phone to fix the issue. Terrible customer service on their part! Save yourself the hassle and stay elsewhere!

"Great location for Zion National Park approx. 20 miles"

5
02/08/2016

The hotel was really good overall experience. This was approx. 20 miles from Zion National park but no traffic or lights to stop you. You have to drive thru a small town that slightly slows you down. The hotel was new, fresh, friendly services , good breakfast. and was worth the money.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Hello jeromeh349, Its great to hear that your overall experience at our hotel was really good! We definitely appreciate the 5/5 rating you have given us!! Our hotel is a great choice for those traveling to Zion National Park! We offer clean rooms, modern facilities and top notch customer service. Best of all, you get the best value for your money! Again, thank you jeromeh349 for your awesome review, we hope to welcome you back soon! For future reservations or any questions, feel free to contact our GM Spruce at (435) 635-0279. Best, Sam A Guest Relations Manager

"Great hotel!"

5
01/08/2016

Very clean, very nice. Breakfast was delicious and the staff was very friendly. They always talked with my 10 year old like she was just as important as the adults. Laundry facilities were clean and well kept. Rooms were clean and nice. The pool could use a little more shade but it was very nice.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Tamara A, Thank you for your positive comments! I am so glad to hear that you enjoyed your stay with us. We definitely do our best to keep our hotel clean and well kept for our guests and we definitely give equal importance to our "little" guests! We hope you and your family would stay with us again in the near future! For future reservations and any questions, please call our GM Spruce directly at (435) 635-0279. Best, Sam A Guest Relations Manager

"Best Western Zion Hotel"

5
01/08/2016

Staff - entire stay and experience was outstanding - price also was the best for what was offered - breakfast included - food options were excellent - staff upgraded us as we are priority members even though we had very late arrival and they were full

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Hello Rosemary W, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you happen to be traveling to our area soon, don't hesitate to call us as we would love to have you again! For future reservations and any questions, please call our GM Spruce directly at (435) 635-0279. Best, Sam A Guest Relations Manager

"Great Hotel a short distance from Zion"

5
31/07/2016

Enjoyed our stay at Best Western Plus Zion West Hotel. It was a short drive away from the Zion National park. The staff was very helpful and friendly. The rooms were nice and clean with big TVs. The hot breakfast in the morning was of great value. The coffee was wonderful. Recommend it to all.

Sam A, Guest Relations Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Hello Devdutt D, Thank you for giving us a perfect rating and for recommending our hotel to other travelers! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are definitely a good option for travelers to Zion National Park as we are approximately only a 30 min drive away from the park entrance! We definitely offer great value for you money. We hope you would come stay with us again in the near future! For future reservations or questions, feel free to contact our GM Spruce at (435) 635-0279. Best, Sam A Guest Relations Manager

"Excellent"

5
30/07/2016

Staff, rooms, overall cleanliness was all excellent. The breakfast was delishous. For future reference, we didn't know there were two breakfast rooms. One has oatmeal and waffles, the other has sausage, eggs, etc. All was very yummy and fresh tasting. Thank you very much! We will be staying here again!

"Ideal for trip to Zion "

5
25/07/2016

Comfortable and close to Zion. Much better option than others in hurricane area. Springdale is more convenient, but way overpriced. I'll definitely stay again. Also, hard to complain about included breakfast and cookies. Easy check in and polite staff. Room was clean and as expected. Thanks!

"Great for Zion, Awesome breakfast included with room"

4
24/07/2016

We stayed here for 2 nights in June 2016, 2 adults, 2 kids, ages 6 and 8 while visiting Zion National Park. The hotel is about 25 minutes from the park entrance, there are closer hotel options, but we thought this one was great. There is a grocery store across the road, and a town nearby with good restaurants. You do have to drive from the hotel to Zion, where if you stay right outside of the park, you can take the shuttle, but this was not an issue for us, you just have to get to the park early enough to get a parking space (by 9am). The rooms were comfortable, the pool was awesome, the hotel staff even gave our kids a raft to play with in the pool that someone had left behind. There is a hot-tub at the pool. The breakfast is very good and included at no extra charge, there are 4 or 5 different types of waffles you can make, hot items, like eggs and sausage, and plenty of yogurt, fruit, cereal, juice, pastries, pretty much everything you can think of for breakfast. We really enjoyed staying at this hotel during our visit to Zion National Park. If you don't mind being a few minutes away from the park (which we actually really enjoyed because it was quiet and peaceful, where anything close to the park was packed with people) - then this is a good place for you.

"Wonderful place to stay!"

5
23/07/2016

One of two, best hotel/motel experiences I had on my recent extended driving trip. While folks in Springdale were paying premium prices for hotel rooms, we opted for Best Western in La Verkin, Utah. A bit further of a drive to Zion, but for price and quality you won't find anything better than this place. Its a fairly new hotel, and seemed extra clean, and everything in perfect working order. I rented a king bed room, and it was large and furnished with a couch, easy chair, table, and office chair, for computer, small refrigerator, and a microwave. Other relatives rented great rooms as well. The kids loved the large pool, and hot tub. And the breakfast was the best, from waffles, eggs, bacon, sausage, cereal, yogurt, juices - the works - you'd spend $12 to $15 dollars per person at a nearby restaurant, for a comparable breakfast, so our family of 5 saved a lot by having a great breakfast here. Along with all the amenities, the friendly, competent staff made this one wonderful place to stay.

"Great Stay near Zion National Park"

5
19/07/2016

We planned a trip to three national parks on short notice -- and basically grabbed whatever reservations we could get. I've always liked Best Westerns and this was no exception. The room was great -- the staff was exceptional -- especially the front desk -- the pool and hot tub were fantastic. Breakfast was fun -- including a make your own waffle station. We like the other guests who had a lot of knowledge about hiking in the park and were good about sharing information. No complaints!

"Two night stay to visit Zion"

4
15/07/2016

We were warmly welcomed upon arrival. Desk clerk answered all our questions. Loved the fruit infused water in the lobby! Room was good sized and clean. Convenient location. Great breakfast in the morning. Would definitely stay again.

"Great Price for Great Quality Hotel"

5
12/07/2016

We booked this hotel for Zion National Park last minute and were pleasantly surprised from the get go. The price was low, the exterior and interior were very clean, the room was clean, and the staff was helpful and curteous. Overall we had a great experience and would definitely return.

"Please tell stay after visiting zion"

4
03/07/2016

If you are planning on heading. Back to Zion, this would be far but, if you want to be near the 15 then it's a good choice. Clean rooms, friendly staff, breakfas was good. Room was quiet and clean, there are many places closer to the park this is about 20-30 minute drive.

"Great value 30min from Zion NP"

5
03/07/2016

PROs: Relatively new, clean rooms, comfortable beds, large bathrooms, free breakfast (usual fare), good WiFi, pool, laundry. If you want to be right at the door of Zion NP you should stay in Springdale, but this place offers great value if you don't mind a 30min drive to the park.

"Perfect for family"

5
29/06/2016

Price was good, rooms were very clean, breakfast was amazing and even had non-dairy & gluten free options, waffle bar was delicious, & the beds were comfortable! The pool even opens early, i.e. if you wanted to take advantage before checkout it is very doable! Also has onsite laundry and gym. Only stayed for one night but would definitely stay again.

"Lovely, close, quiet and easy"

5
27/06/2016

This is easy to find on the route to Zion NP. The clerk had our complimentary bags ready for us as we arrived. Each one of the 4 rooms were ready when we arrived. They were clean, large and comfy! The laundry room very clean and well kept. The breakfast area large and served good fruit. Easy check out and clerk willing to assist with anything. Bathroom was spotless too!

"Fabulous Room"

5
27/06/2016

When I stepped into the room, I could not believe how nice it was. Oversized with a bench, desk, sofa, and lounge chair. The room was impeccably clean. No sign of dust. Mirrors literally polished. Nice and quiet during the night also. The breakfast was everything and more. Omelets, bacon, sausage, waffles (three flavors), toast, bagels, oatmeal, and cereals. Something for everyone. I will definitely stay here on my next trip to Zion NP.

"Great Stay and clean"

5
22/06/2016

Great place and value with breakfast included. It was surprisingly as good as any other luxury hotel. We were very satisfied with staff and room. We highly recommend this place to stay when goin to ZION NATIONAL PARK.

"Mixed feelings"

3
18/06/2016

Got charged a total of three times. Not sure if that's the hotels fault or the bank. The hotel itself was really nice though. They call it Best Western Zion, but it's over 40 minutes from the park entrance, and charges as if it's in the park.

"Hands down nicest Best Western I have stayed at."

5
16/06/2016

There is nothing bad to say about this hotel. The front desk was super friendly and they have quite a few maps of the area. The rooms are huge, large bathroom and very clean. It was super hot that day and the air worked great. The pool was outside, no view to speak of but large enough to swim in. There was a washer and dryer on the 1st floor. The breakfast was average but it had your basics. Eggs, bacon, sausage and biscuits, waffles, yogurt, fruit, cereal, coffee, juice and milk. There was a woman there keeping it replenished which was nice. What I so liked about this place are the employees. So many places the employees are not real friendly but that was not the case here. I saw many of them in the breakfast room and spoke to a woman who told me they let the employees eat there for free. What a great perk for them and for us. If the employees are treated well they in turn are nice to the customer, which obviously is the case here. In a small town where it is sometimes hard to find help this is what all employers should be doing. Great job, Best Western.

"Location"

5
15/06/2016

Excellent quiet location for visiting Zion NP. Good clean room with a comfortable bed, very welcome after hiking trails in Zion. Bathroom was good with a very good shower. Stayed two nights and the bed was made up and the room was spotless for the second night. Very good hot breakfast with plenty of it.

"Clean, Great Breakfast, Proximity to Zion NP Springdale entrance"

5
10/06/2016

An overnight stay after visiting Zion NP. The facility was sparkling clean, as was the room (which had a fridge and microwave) the bathroom and the linens. Perfectly working refrigerated air and an outdoor swimming pool; outside temps were in high 90s. Professional, friendly, helpful staff, all who looked purposeful and on task. The breakfast waffle bar had 4 flavored batters: OMG!!! Kids loved that. Breakfast offerings included several fruits, yogurts, cereals, hot bevvies, vitamin water and juices, all maintained and refreshed by two attentive staff. Plus there were flat screen TVs turned on with unobtrusive volume sharing a news station and the national news crawl. Nightly price was half of the establishments in Springdale. Eat dinner in Springdale and then find this place. Ideally close to the town's decent supermarket as well as gas stations. You have to ask, but they do offer military discounts.

"Great spot and amenities"

5
09/06/2016

The check in process was simple, the room was a nice size, the pool was heated well, the hot tub worked, the gym was small, but well kept, the hotel was clean and the breakfast had a nice variety. I would definitely stay here again.

"Vacation "

5
03/06/2016

The staff was terrific! Especially the young woman at the front desk, she steered us to a great eating place and was always a ray of sunshine to us weary travelers! The free breakfast was phenomenal! I've never been seen omelets offered as "fix them your way" also there was at least 3 different types of FRESH fruit available. The room was great.

"Best Western Plus"

4
03/06/2016

New hotel near Zion in Utah, staff were very friendly, hotel was very clean, nice location, good free breakfast, free internet. Price is good except I recommend that you book early for a better holiday rate. I recommend that you call the hotel directly for a better price as the main national booking line can become over logged. Staff at hotel were great, friendly, and helpful!

"Comfortable"

5
02/06/2016

My one-night stay here left nothing to complain about. The room was clean, comfortable and fairly large. It was a pleasure to have a strong wifi signal after two nights of less than subpar coverage elsewhere. There was a pretty large continental breakfast in the morning. I was in an out fairly quickly but it was a very positive experience.

"4 stars for this hotel"

4
31/05/2016

Our room is very clean and the staff are very nice and accommodating. Would definitely stay to any other Best Western hotels. This hotel is only 20mins away to Zion. The only negative thing is there is no restaurants nearby. But we love our stay here.

"Zion's best hotel."

5
28/05/2016

This hotel has to be the best place to stay near, but not close to Zion National Park entrance. If you want to be away from the crowds motorcycle and car noise, this is the place to stay. This hotel is clean, quite, well located, has plenty of good places to eat, and appears to be very safe. We loved it.

"Watch out for wifi, overcharges"

2
19/05/2016

I was quoted a different price over the phone than I was charged upon arrival. My wife had inappropriate material popup on I=Phone after using wifi. I was told the room had a coffee pot but found a small one cup device in room that could not be used.

"I complained, they fixed it!"

5
17/05/2016

This is actually an update to an older review. One of the rooms I had stayed in had a couple of issues that normally I wouldn't have complained about. The drapes had a serious lack of privacy, seeing as how they could not be closed any more than they were as they were installed. A passer by outside could easily look in . That and the door lock fell off as I shut the door, and the sink was having issues as well . I visited the hotel 2 weeks later and stayed in the same room reluctantly. Everything was fixed! From past experience at other places I've stayed, not much gets taken care of. They must have put privacy drapes on every room after I spoke my concern. Needless to say I was thrilled enough after seeing I was taken seriously to write this update.

"New, roomy, and clean"

4
17/05/2016

The room was nice, and large. Nice decor and furniture. No problems at all. Hotel staff very good and professional. There are no nearby restaurants, however. It's about 30 minutes from Zion Nat'l Park.

"Just an arm's length away of South Entrance of Zion NP"

4
15/05/2016

During our stay in the area of Zion NP we did choose the BW Plus Zion West because it is just an arm's length away from the South Entrance of the NP. Hotel seemed to be quite new. Room was clean and furnished as expected. Wifi in the room was available for free. Hotel offers an small outdoor pool and a fitness room too, but we did not use service. Continental breakfast is offered by hotel, but nothing special. Staff was friendly and attentive. All over price-performance ratio was good. Hotel can be recommended.

"This is not your father's Best Western!"

5
10/05/2016

Beautiful clean room, friendly efficient staff, included great breakfast, all at reasonable price. What's not to love? Large room, nice bathroom, very comfortable beds with lots of pillows. Check in staff, cleaning staff, breakfast staff all went out of their way to cheerily assist us in directions, restaurant recommendations, etc.

"Many good things but theft and poor housekeeping"

2
10/05/2016

Nice furnishings, nice service (mostly) but housekeeping challenges (our guest room door left ajar one day, forgot to clean the next). And then, controlled prescription drugs stolen out of my husband's luggage while there. Police took report. Owner didn't seem too concerned..

"Okay hotel with a fantastic view"

3
09/05/2016

This was the second best western we stayed in on our national park vacation trip. It was only okay. The rooms were smaller then the BW in Bryce Canyon. The shower handle was loose so the water went from warm to scalding quickly. Breakfast was broken up into 2 rooms and it wasn't anything special. If your looking for a place to just sleep then stay here. If your staying for more then one day your better off looking else where.

"Best Western Zion"

5
09/05/2016

Location between Zion National Park and St. George Top quality motel. Quiet, comfortable room, awesome breakfast offering cold & hot food. Pool, jakuzi, exercise room. Friendly and helpful staff. You can hang out in the lobby as if it were a living room. Couches, television...

"Business"

5
09/05/2016

Very clean room and very friendly Staff. Have stayed multiple times and will stay more in the future. The rooms are always clean and breakfast is always a plus. If you are planning a trip to Zions National Park this is a great option for your stay.

"Great Pet-Friendly Hotel"

5
09/05/2016

This is a clean and comfortable room in a convenient location just outside of Zion National Park. Since we travel with our dogs, Best Western is a great option. Friendly staff and good breakfast to get our day started.

"Home Away from Home"

5
28/04/2016

There were 7 of us traveling together and we needed three rooms with two connecting for a family of 5. I had booked 3 rooms and I should have been proactive and called the property to let the folk there know what configuration was preferable for the 7 of us. When we arrived Robyn deftly arranged the perfect rooms to meet our needs. She was professional yet friendly and in a word gracious. I performed a Speed Test on the internet. Download speed was over 100 Megabits. This property has the fasted internet speed I have ever experienced at a hotel.

"Best Western Plus Zion WEst Hotel"

5
26/04/2016

Great overall hotel, very clean, breakfast was exceptional, decor was modern, pool was fairly clean though no towels provided at the pool (had to ask front desk for towels which is not a negative but we didn't know this since there were no signs posted to let us know where to get towels).

"Impressed "

5
26/04/2016

Nice decor very comfortable beds every thing was clean and smelled clean as well the room we had was on the third floor and it was very quiet for breakfast they had waffles biscuits and gravey omelets bacon sausage fruit and cereal and probably other things i didn't see the price was good overall a good choice you won't be disappointed

"New Place in Hurricane Cheaper than Springdale"

5
25/04/2016

This hotel was built about 2 years ago and is really nice. Their rates are much better than what you will find down the road in Springdale, which is the town at the entrance to Zion. Plus its right next to a grocery store, coffee shop and Maverik convenience store, that has gas. Things are new, they have an outdoor pool and the property is well kept. There is a lot of parking on the north side of the Hotel I didn't see till I looked out my window. Plus a big dirt lot for trailers.

"Always good"

5
23/04/2016

If there is a Best Western, I almost always go there. It's the best bang for the buck. Always a clean, comfortable room with good internet service. Always a decent breakfast thrown in. I get the platinum member and AAA member discounts, too.

"Nice place to stay for Zion National Park"

5
19/04/2016

We stayed here for two nights to visit Zion National Park. It is about a 25 minute drive to the park--very easy. The rooms were large, clean, and comfortable. The wifi signal was strong. The breakfast was fine--nothing out of the ordinary.

"Comfortable, quiet and peaceful."

5
17/04/2016

The room was large, pleasantly painted, with furniture that suited. King size bed, sofa and easy chair and a desk that had enough room to work at. Ample easy access power outlets. Flat screen TV, microwave, coffee machine and fridge. Bathroom was modern and well laid out. Wi-fi is free, as is breakfast in a spacious dining room. Food included hot and cold options, fruit and juices, coffee and tea. Staff were friendly and helpful. Parking is easy. There is a pool and exercise room, plus extra services if needed.

"The Suite"

5
14/04/2016

Great Hotel. Very large breakfast area. On the corner of the hi way to Zion. Easy parking. Plenty of food choices just down the road in Hurricane. Quit area. Gas station across the street. Not far from St George.

"Stolen item"

1
12/04/2016

I gave this a one star because of a theft that occurred while staying here for 2 nights. An expensive art box was accidentally left behind when we checked out. A few hours later we realized we had left it in our room and made a call immediately regarding retrieving it. We got a call back several hours later saying our room had not been occupied by anyone else, however nothing had been turned into lost and found. So another call the next day to no avail. Then I called to speak to the manage and was told she was not in but would be next day. left a message and when I didn't hear back, I called and was told she wasn't in that day either and she would be next day. I called next day and couldn't reach her. Hotels have cleaning rosters and how simply it would have been to find out who cleaned our room.. Because of this incident, I will not stay here again.

"Nice place conveniently located near Zion"

4
12/04/2016

We did a quick overnight trip to Zion from Vegas with some out of town friends who were visiting from the east coast. I was pleasantly surprised that there was last minute availability of two rooms in this hotel which is conveniently located outside of Zion National Park, by about a thirty minute drive roughly. The property appears to be newer, well maintained, is pet friendly for an additional reasonable $20 pet fee, is clean, and offers several amenities. The property has a small pool, offers a free breakfast which includes the usual eggs, bacon, waffles, pastries, coffee, juices, etc as well as a small gym and free WiFi, and a nice large grassy area to walk your pets. The rooms were clean and included an ironing board, a small fridge, flat screen TV, small desk, phone, and a coffee maker. The shower had good water pressure and best of all the room was somewhat quiet, meaning you really didn't hear noise from above you or in the hallways. All in all, everything was pleasant about our stay and we will definitely stay here when we visit the area again. The only complaint (well not really) I have is the parking lot seems to be small and doesn't accommodate a lot of vehicles, especially if you were to be in an RV or large truck pulling a trailer.

"Great for families"

4
08/04/2016

We stayed here before going to Zion NP. It is a great location to stay if you want to explore that area. Breakfast was so nice, 5 different types of waffles, yum! Rooms were a bit small but the shower and the beds were nice. The down part about this is that a lot of rooms (if not all of them) are adjoining. The people in the room next to us were so loud and made popcorn a lot. So our room smelled like popcorn and sounded like a daycare. The place was fully booked so no move possible. We just turned on the tv and tried to drown it out. I would advise going here if you want to have an adjoining room if you're with a larger party, otherwise you might consider staying in Springdale which is closer to the park.

"Probably best western that i have visisted uring my south west trip"

5
08/04/2016

How can i say about this place? Its location is near Zion (20-30 minutes by car if you go by 8.00 AM) so is an excellent and much more comfortable and cheaper option compared to hotels placed inside or around Zion area, plus they have an excellent gym where you can use weight and aerobycs instruments, plus there is an lcd tv of around 40" to watch channels (and they are automatically subtited in english, useful when as foreign you want to enjoy big bang theory but lacks the ability to comprehend the peculiar acccent and quick speeches of actor) The breakfast served the best bacon that i have tasted during my stay in 2016 (not like the one that i have tasted at Hilton in Virginia, but pretty good anyway) and the room had the usual extremely good queen size beds that american hotels are so famous (and since i suffer from slipped disc it's an extra bonus) Perhaps my favourite location was the hot tub where you could enjoy an hydromassage every 15 mins (if you set the timer correctly) and also the near pool was warmed, not at same level of hot tub but well appreciated by teens Indeeed an excellent choice and hotel

"Nice place"

4
05/04/2016

Looks like a fairly new place. Great location for us to get to Zion park, only 20 min down the road if that long. My son enjoyed the pool and the breakfast was adequate. We had a pet with us too and they where accommodating, we asked for a room close to a door for potty breaks. Room was on the first floor close to a door. We did not enjoy the kids in the upstairs room playing jump rope or what ever they were doing till 11:30. We would stay again.

"Satisfied Customer"

4
04/04/2016

This is where you get your money's worth - good location to Zion National Park; the whole facility and the room were clean; friendly staff; free buffet to get you started for the day. We will stay here again!

"Nice Stay"

4
30/03/2016

It was all very nice. It was close enough to zions so that we didn't have to drive very far at all. The staff was friendly and the rooms were comfortable. The beds were very comfortable. I slept like a "baby." We will definently be staying here again in the future.

"Well worth the $$$"

5
29/03/2016

GREAT stay, to visit Zion National Park. Rooms are VERY clean, staff is incredibly helpful and polite. And not just some of the staff, the breakfast staff came out to talk to us about our visit and if they could get us anything else or make us waffles. The housekeeping staff, always were friendly and asked if we needed anything. And the front desk staff was very helpful with all our needs, especially the manager Spruce. Hotel is about 20 miles from Zion, but the drive there is beautiful, and doesn't seem like that long. There are restaurants, shopping, gas and bars along the way. if you don't mind the drive, and want to pay half of what it costs to stay closer to the Zion entrance, this is the hotel for you. Hurricane city is a couple miles away and has any fast food or other restaurants you might want. There is a Maverik gas station and a grocery store across the street. Very convenient location.

"Comfy Place"

5
29/03/2016

If you plan on hiking the Zion National Park or any other trails nearby, this is a great hotel to stay at. Comfortable, clean, Internet access, fitting room and good breakfast. It is located near a supermarket so you don't have to go far for shopping.

"Great hotel when visiting Zion National Park"

5
29/03/2016

We went on a busy weekend and didn't want to pay $250 per night at the hotel in Springdale that were closest to the park. This was an easy drive up in the morning. Very friendly staff. Super comfortable beds. I would stay there again.

"Discovering Utah"

4
29/03/2016

My husband and my were planning going to Zion but there were not rooms available in Springdale, so we finally went to Best Western hotel in La Verkin. It is 20 miles away, but people there are really polite and helpful. We really enjoy the heat pool every evening after our hiking days and the bar was incredible comfortable.

"Again! A pleasurable experience"

5
27/03/2016

Exactly one year ago the family and I spent our vacation visiting Zion and Bryce Parks. Fortunately we discovered this hotel and found it to be wonderful for our needs and our budget. The property and staff were outstanding. We will be visiting the area again in the future and will stay here.

"Very nice hotel"

5
27/03/2016

I was surprised with the quality of this hotel, I wasn't expecting much when we first booked. The hotel is in great shape. The beds were a bit harder than what I prefer, but not uncomfortable. The pool is nice and the hot tub is very nice after a long day. The free breakfast has your standard options like eggs, bacon, sausage, cereal, waffles, juice and coffee. There are also free cookies in the lobby in the evenings. Great location for people visiting Zion National Park.

"Nice hotel close to Zion National Park"

5
24/03/2016

The 2 queen room was clean and comfortable, although a little tight with the overstuffed chair between our bed and the wall. There was a frig with a small freezer in the room, which we needed. The staffer on duty at check in was friendly and efficient. We used reward points for the room, and it worked fine, except we were charged taxes. The hot breakfast was excellent with a eggs, bacon, sausage, breads, pastries, yogurt, etc., and the room was plenty large to eat comfortably. It is a short drive from La Verkin UT to Zion National Park, which was our destination. We would stay there again.

"Fabulous stop on Hwy 9 - to or from Zion"

5
23/03/2016

Happened upon this hotel on my way to Zion and am so glad I stopped. Almost brand new, great beds and pillows, and chocolate chips cookies. The room was clean and well appointed. Breakfast had all I needed - oatmeal, toast, yogurt, fresh fruit as well as a waffle room to make your own. Stopped there both on my way south and on my way back home. And will again next trip!

"Fantastic Hotel"

5
21/03/2016

We went on a road trip through 4 states and made reservations as we were driving down the road. This was the best reservation of the entire trip wish we could have taken this room with us. The room was in fantastic condition and the staff was super friendly. We ended up sleeping through breakfast but I bet it was as good as the rest of the place. Also its in a great location and only a few miles from some great local restaurants (The BBQ was fantastic at Sonny Boys) just about 5 minutes in a nearby town of Hurricane.

"Lovely hotel - great big rooms!"

5
20/03/2016

This was a clean, convenient and excellent hotel if you're heading into Zion National Park. The suites are quite large and the breakfast will fill you up. It's a fantastic choice. Also - the coffee shop across the street is great for lattés and other espresso drinks too! Would definitely stay here again.

"Excellent value for the money"

5
14/03/2016

We've stayed at this hotel several times and never been disappointed. It is very clean, updated, comfortable bed, modern bathroom, friendly staff, good complimentary breakfast. We love staying at this hotel. We've stayed at others hotels and by far this hotel supersedes the rest. Would highly recommend. In my experience you get more for your money with the Best Western than most others in this price point.

"comfy beds"

5
14/03/2016

Such a beautiful hotel, the price was right (March 8, 2016), and in town so able to get whatever supplies/groceries one needs. After a hard day of hiking, we were exhausted. The beds were super comfy. Best Western has upgraded their facilities so much that I no longer consider other hotels. Best Western Plus gives a great product for the price!

"THE place to stay when visiting Zion"

5
09/03/2016

Spent 5 nights at the Best Western Plus Zion West hotel during a recent family trip to Zion and it was great! Just 20 miles from the park, the location can't be beat and the manager obviously takes pride in ensuring guests are comfortable and happy. The hot breakfast each day was delicious and plentiful, the rooms were clean and comfortable, and the jetted hot tub was really appreciated after our 10+ mile hiking day! Would definitely stay here again and recommend it wholeheartedly to anyone who finds themselves in need of lodging in La Verkin.

"Zion National Park"

5
02/03/2016

This is an excellent hotel to complete the Zion National Park experience. Very clean and affordable. I would recommend this hotel to anyone. You have to see Zion National Park to really appreciate it.

"Super Value"

5
29/02/2016

This is a fabulous hotel. Great breakfast. Nice staff. Beautiful pool. Quiet. Easy to locate. Near Zion National Park, grocery store, and gas stations. There was even a setting area with books. We've stayed twice and been satisfied both times.

"Best hotel I've encountered"

5
29/02/2016

This is the best hotel in the area. The price is great. In fact I even was given a suite the second time I stayed for no additional price. Overtime I go there they add another cool feature. This year they added a second dining area with a waffle bar that offers choices of strawberry, chocolate, maple cinnamon, apple, or regular. I always tell everyone to stay there and they always wish they had once I show them pictures of my nice room and tell them how amazing the breakfast buffet is. I just love it there!

"3rd Party Booking"

4
23/02/2016

This is a very clean and spacious hotel. We enjoyed the breakfast every morning and the fast Wifi. Every morning you could smell the bacon cooking. It made waking up easier. The staff around the hotel were pleasant and very helpful. The front desk staff were a little rude to us. We booked through Expedia because we could save money. On Expedia the pictures and description showed a Jacuzzi tub in a king suite. After we checked into our room and found that it didn't match the description and pictures online we went back to the front desk. They treated us like we were dumb because we had fallen for booking with a third-party telling us that the Honey-moon suite was the only room they had with a Jacuzzi tub inside the room. They told us all of this while there were several people behind us in line. Not a very good customer service practice. Every time we spoke with the front desk they referred to us as the "Expedia Reservation." We had another person with us that rented a separate room. Her room was next to one of the entry doors that sticks so you have to pull really hard to open it. The noise is enough to wake the dead, people were coming and going at all hours. We mentioned it to the front desk and they finished our sentence. They knew the door already had a problem and were not concerned with it. We stayed for three nights and the door was the same for the complete duration. Check-out is at 11 am and they decided to deactivate the key card at 10 am. We had to have the staff that was cleaning the room down the hall open the door on two different occasions. I would stay here again if the price is right. Maybe I will book through Travelocity and see what they say about that.

"Largest Room I have ever stayed in"

4
23/02/2016

The front desk clerk treated us as lower class guests since we had booked with Expedia using off season and AAA discounts rather than directly through the hotel and they deactivated the room key well in advance of the check out time (we stayed three nights). The room is really large with separated living area, bedroom and bathroom. The accommodation was larger and better than expected. The bed was comfortable and afforded a good night sleep. The other furniture is hard as a rock and not conducive to guest relaxing to watch the television. The fridge and freezer needed defrosted and cleaned. We would consider staying at this hotel again even though the experience was not perfect.

"Best Western Plus La Verkin, UT"

3
23/02/2016

Beautiful hotel, room. Terrific staff at front desk. Free WiFi. But...sadly my night's rest was not good with noise clearly heard from the next room. Crying child on and off all night on night #1, snoring man on night #2. Returned back to room after breakfast, and snoring man awake and reading out loud to his roommate. Yikes!

"A ZILLION STARS WOULDN'T BE ENOUGH!"

5
21/02/2016

Where to start?! Wish I took pictures of the room! Such a very nice property and grounds! The room was spectacular and HUGE. The bathroom was spotless and the sink was beautiful ivory white deep square. The housekeeping staff (everyone I came across in the hallways) stops and says hello while asking how your day was. This hotel I would call a resort with all the amenities and the cleanliness. The outdoor heated pool and jacuzzi were amazing. I didn't want to get out. Housekeeping isn't loud in the hallways in the mornings; they clean the other rooms without disturbing you or rushing you out. Couldn't even tell this was pet friendly until I saw someone walking out with a dog. The breakfast area is large and you have the option of MAKING YOUR OWN WAFFLES with FIVE FLAVORS to select from. The laundry room and fitness room was very clean. From the staff to the beautiful and clean space with amazing amenities, I honestly did not want to leave. Nothing but amazing service and truly a wonderful place to stay. My favorite out of all in my travels.

"New hotel close to Zion Nat'l Park"

3
17/02/2016

We had booked a king suite. We expected to have a living area and a sleeping area. We were assigned a king room/accessible...not what I reserved or paid for(.I had asked for an accessible bath in the king suite) There were two adults,but the room only had one chair. We had expected to use our room for a much needed relaxation area. Not possible with only one chair. I did my best,with three different front desk people to secure another chair. They were rigid in their refusal to locate a second chair for us. We sat in the lobby a lot. I was overcharged when we checked out and the 15% courtesy discount didn't cover the overcharge.The management leaves a lot to be desired.

"One night on way to Zion Nat Park"

3
14/02/2016

A nice quiet hotel not far from Zion. Not many decent hotel options in the area. This is one of them. I was visiting Toquerville and Hurricane, UT and this is the best hotel in the area. Roomy, a pool, business center, workout room and breakfast. Good value. I'll bring the family next time in a few months

"Bacon"

5
06/02/2016

Nothing beats the way the sun peeks over the mountains and glistens onto that fat of the bacon, as it drips down the long thin strands of piggy flesh. The bacon coats your lips in its sublime grease that outshines any chapstick. HOWEVER!, this was a dark and gloomy morning that coated the land in snow and ice. It's as if the bowels of hell were opened to heat this piggy's corpse to stave off the icy clutch of mother earth. Sadly the lil piggy was was roasted to a state of bacon brittle. Every bite I took left shards of piggy in my mouth that were like glass. Never had I had bacon that was so dry, as if I was eating ash. In desperation I tried to spit it out the shards of bacon, but it sliced my mouth open and barely got it out of my mouth. As my mouth mingled with blood and ash I vowed to “ NEVER EAT DRY BACON AGAIN!”. Seeing as it was most likely the same bacon from when breakfast started all is forgiven. There were not enough people eating breakfast so that more could be made. I will stay here in the future when I go to ZION. Cheap, clean, and close to ZION. WIN,WIN, and WIN XOXO MR. Wolf

"Huge rooms"

5
04/02/2016

We were amazed at the size of the rooms in this Best Western! Could have had a party with 20 people in the living area, same in bedroom. There were two separate heating units in the two room suite. Quite amazing to me was the temperature of the bathroom. It was consistently hotter than the rest of the room! This is a great place to stay. One downside is the lack of eating places nearby. You have to drive about 5 miles to next town.

"quiet, comfortable"

5
03/02/2016

great value, upscale hotel at the same price of a cheap hotel, the bed was very nice, the room was larger than normal, the hotel overall decor is better than most. staff were all very friendly. the breakfast was hot and a little better than average

"Great hotel but there's room for improvement"

3
02/02/2016

Pros: Large rooms Comfortable beds Good breakfast Great location if you want to visit Zion Nice staff The internet connection! (Speedtest: 35-38Mbit - the manager even told me that they are working on an upgrade. So no need to miss out on Netflix while staying here) We loved the whole area around Zion and Hurricane. Cons: The staff were nice and all, but there was a lack of professionalism. I don't know if the majority of the staff were hired recently, but it didn't feel like they knew what they were doing. We had to ask the front desk 2 days in a row to get our room cleaned. The hotel was not even 1/4 full, so I can't even imaging what chaos it could be if it was fully booked. When we went down to tell them that our room hadn't been cleaned, they didn't apologize or acted if they cared at all. I know it's not the end of the world, but I don't think it's too much to ask for to get the room cleaned once during a 4 night stay. Anyways, we loved our stay and we would love to return. Hopefully the staff gets a little more training, so they can handle things like telling the cleaning crew to clean a room. If it hadn't been for the lack of professionalism, we would've given the hotel 5/5 stars.

"VERY IMPRESSED! Warm, cozy place to stay, greeted w/warm cookies."

5
01/02/2016

Hubby & I stayed just 1 night, but wished we would have stayed the whole time here! Love the location, away from the "city" scene, very quite and VERY CLEAN! The room was bigger then expected and very modern. The Tub was perfect for relaxing w/out being obnoxiously large. We were greeted by a friendly face and warm cookies. The bed was heaven! very cozy and beautifully made w/a gorgeous crisp white bedspread & plump feather pillows. The Breakfast was AWESOME! And I ate my weight in waffles!I have had Hotel breakfast before and they have always been disappointing and now I know why!? I was expecting and wanting them to be like this breakfast! FREE And w/ bacon and Biscuits & Gravy! I am not only going to visit again but going to visit again soon!

"Another good hotel in the Best Western Plus chain"

5
23/01/2016

As others have said, Best Western usually offers a good value and a clean, comfortable room. This was no exception based on our experience. We arrived here after having driven from nearby Zion National Park (about 45 minutes away). Zion, like other parks we visited in winter (Arches, Carlsbad Caverns, Bryce) are quite different and amazing in winter when almost no on visits. We were greeted nicely upon arrival and given the room we expected. Our one bedroom suite room (with tub) was on the back side of the hotel, facing east, and that was nice as it was very quiet. The windows in the room open for fresh air. The bedroom arrangement is a bit odd. There is a sitting/living room with sofa, chair and desk, and a connecting room with the bed. But that bedroom is about 20 feet long by 10 feet wide, with the bed at one end and the tv and dresser at the other end. As a result, the room looks very big and empty and the smaller sized flat screen is 18 feet away when sitting in bed. The sitting room sofa and chair were not comfortable to sit in and were made of a very stiff, slippery material. It felt as if you were falling forward when you sat on them, so we sat on the bed to read. The bathroom as two doors, one to the bedroom and one to the sitting room, so that's a plus if one is sleeping and the other wants use it while in the sitting room. The furniture looks new, so I doubt they would change out the sofa and chair, but I'd recommend it. The wifi was good, and the breakfast was very good (and free). Parking was right in front and they designed the parking lot/entry so that there are no steps, just sloping pavement which is great for roller luggage when entering. Staff was friendly which goes a long way.

"Nice stay and good breakfast"

4
23/01/2016

We stayed 2 nights in this nice hotel. Room was larger than expected, and the breakfast was tasty and plentiful. 6 kinds of waffles! The staff was friendly and helpful. One disappointment was that the hot tub was not in operation. But, we did appreciate the cookies in the lobby in the evening.

"Pleasantly surprised; a very good value."

4
20/01/2016

I travel a lot, and this compared very favorably to the Doubletree's and HGI's I stay in in California, but at a much better price.The breakfast was nice, and I like the added ouch of games and books next to the lobby. Very convenient to Zions. I would definitely recommend and stay again.

"Dishonest, Rude Staff"

2
18/01/2016

The staff was dishonest. I was very very disappointed in them. When we checked in they told us that both the pool and the hot tub were closed for the season. We had been traveling all day and were looking forward to sitting in the hot tub and having the kids play. I got the kids settled down for bed and then we heard people out playing in the pool quite loudly. My daughter went and asked about the pool and the desk staff told her it was closed but if they didn't see you go out and you ignored the sign then you could swim. By that time we all needed to get to sleep so didn't have time to swim and didn't get much sleep because the people in the pool we so noisy both outside in the pool and as they walked through the hall by our room. We were all in bed when the front desk staff called to ask us to be quiet, I'm not sure how 4 people laying in bed watching a cartoon is louder than than all the people playing and laughing at the pool. Just an awful stay all around. I won't be back.

"Nice, comfortable hotel."

4
17/01/2016

Brand new so everything is nice. The cleaning crew is not the best. Behind the door of the bathroom the floor is dirty in the corners. You can see they are doing a quick surface clean rather than a thorough one. The pool and hot tub are both closed which was disappointing. They have a very nice exercise room. The location is easy to get to and find. The front desk staff was pleasant, but not outstanding. Overall a nice comfy place to stay. However if they continue with the poor cleaning, it will soon become awful.

"A Nice Surprise"

4
16/01/2016

Happy to have found this BW location. Staff was very friendly, king suite was huge and priced really well during our January travel. Breakfast included 4 flavors of waffle mixes...that's a first! Would definitely stay here again.

"Lousy customer service, they are out to rip you off."

1
12/01/2016

I was travelling on I-15 from Las Vegas to Colorado on a snowy night with terrible road conditions. I searched on my smartphone for hotels in Cedar City, 15 miles down the road. This hotel came up and seemed good so I made a reservation. When I received the confirmation in my email I saw that the hotel was not in cedar City, but more than 40 miles off our route. I immediately called to cancel the reservation, and the girl who answered told me she was unauthorized to cancel and we would be charged. I later called and talked to the manager Spruce and should told me she could not credit me back, sorry, and then hung up on me.

"Legit breakfast included? YES! Oh and the location is great too."

4
06/01/2016

Only stayed here a night and wasn't expecting much since I thought I was booking a low budget motel basically. The location was very convenient from our trip to Zion. For what I paid, think I got a pretty decent deal. The breakfast is what really sold the 4 stars because it wasn't just a toast and coffee kind of breakfast but they had bacon, sausage, eggs and get this - biscuits and gravy! That was so unreal. There were also fruits and yogurt for the health nuts. Oh and I forgot about the waffle room where you make your own waffles. I didn't try this as the biscuits and gravy were enough. The only thing preventing me from giving 5 stars was that my brother found a pair of undies underneath his bed that was not ours.

"Life"

5
05/01/2016

We were very happy with the price an quality but the receptionists and breakfast were not so good. Also the room was always very hot (even when we turned off the heater). In general it is a good hotel.

"Comfortable stay!"

5
05/01/2016

Nice comfy stay. Very clean and modern rooms. Very quite and clean,new beds. Ample Parking space around the hotel. Just wish they had more veggie options at breakfast. Highly recommended if visiting Zion Natl Park.

"Don't stay here!"

1
31/12/2015

The staff here is terrible! They are rude and disrespectful! They also do not respect the "do not disturb" sign. They walked in my room 2 times, completely ignoring the sign on the door. The pillows are also terrible, they are hard and lumpy! Please do yourself. Favor and stay anywhere else but here!

"Nice pet-friendly hotel when visiting Zion National Park"

5
06/12/2015

we stayed here for the night for us to rest after visiting the Zion National Park.. We actually preferred to stay in Springdale, Utah but there wasnt available that can accomodate our dog. The hotel is nice and clean with modern twist, breakfast is good with bacon and eggs and you can even make your own waffles. Also theres a minimal fee of $20 for your dog which is a good rate compared to the other hotels we've been to.I'm definitely coming back.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for your great review. It sounds like you have a really great time with us. We are pet friendly hotel. We have a all hot breakfast, including bacon, scrambled eggs, biscuits and gravy, and we feature 5 different waffles to start your morning off on a great foot. I hope that you come back and stay with us very soon. Thank you.

"Convenient location."

5
30/11/2015

Our stay was comfortable, room was clean and the entire hotel smelled like it was newly remodeled. It is located about 20 minutes from Zion National Park where we were headed the next day. Good price and friendly staff.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for your awesome post. I am glad that your stay with us was very comfortable for you. We are located just 20 minutes from Zion National Park and the drive there is just beautiful. We work hard to make sure our guests have a great stay with us. I hope to see you again. Thank you.

"2 night stay while visiting Zion NP."

4
29/11/2015

Ya know, I really have no complaints about this place. Check in was quick and friendly, and cookies at the front desk after a couple of hours in the car were a nice touch. The room was nice and big, we had the king bed whirlpool suite. Rooms were well cleaned and well stocked. This place is about 20 minutes from Zion. There is a restaurant down the road - Stage Coach Grill or something like that - that was decent. The town of Hurricane is a couple miles down the road with more options for dining - fast food and more casual. I would stay here again.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for your great post. You stayed in one of my favorite rooms--nice, comfortable king size bed and a whirlpool. We are located 17 miles to Zion National Park and about 4 miles from Hurricane. I hope to see you very soon. Thank you again for your great post.

"Very long day by motorcycle and only hotel"

5
28/11/2015

We were treated exceptionally well. Went out of their way to make us feel welcome. A recently new hotel that was overcoming past issues, and they told us about wanting to turn it around. They have apparently succeeded. good place to stay heading south/west out of Zion. Quiet and far enough away from the park crowd.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for your great review. We have been open almost 1 year in this December. We are located 17 miles from Zion National Park, enough distance from the crowd but close enough to enjoy your visit to southern Utah. I hope that you come back and visit us very soon. Thank you.

"Good value for money"

4
14/11/2015

Clean, conveniently located close to a petrol station and supermarket (to fuel up for the hikes). Good breakfast which includes a waffle bar. Has an outdoor swimming pool which is open until nine or ten pm

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for your great post. It sounds like you had a great stay with us. Thank you for staying with us. I hope that you come back and visit us very soon. Thank you.

"Very nice stay"

4
11/11/2015

I have stayed here before and liked it so we I came back. It was a very good stay again. The room was clean, the property is maintained, and it was a good value. The breakfast has improved since the last time I stayed here. They added scrambled eggs and they did a good job with them. When I visit Zions National Park again or am travelling through the area, I will stay here again.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for your post as well as staying with. We have a great breakfast with 2 different locates that include a waffle room with 5 different flavors. We hope that you come and visit us really soon. Thank you for staying with us.

"Good room, so-so breakfast"

4
11/11/2015

The room was great and the staff very friendly and helpful, but the breakfast was a bit disappointing. Stale biscuits and bland, not very warm eggs made me wish I'd just gone for the cereal instead. Still, the hotel was great value for the price.

"Staff was not helpful. Building is nice."

2
09/11/2015

I booked a business event here and had a terrible experience with my group of 40 photographers. The hotel itself is updated, close to the park, and clean. It was the staff I wasn't impressed with. One member of the staff called one of my attendees at 3AM and asked him to wake up and go down to the office and re-check in because they messed up his reservation. Three in the morning?!?!?!? That was absurd! I was taking a nap and was awakened by staff blasting music on their phones while cleaning the room next door. It lasted 25 minutes. When they finally fell asleep again, I was later awakened by another staff member in the hall calling out to another staff member down the hall and using a lot of vulgarity, including the sentence "I'm gonna kill that (horrible profanity) idiot!" I fell asleep again after a while and the desk called me and said I had two reservations (their mistake) and told me to go down to the office to check in again. This was their mistake, so they should have printed off the paper and brought it up to me when the do not disturb sign was not outside. Breakfast one day was 35 minutes late, which caused us to miss a sunrise photo shoot. Overall, this is a great hotel that is not being managed well.

"Bad from start to finish"

2
08/11/2015

I was very disappointed in the service we received. I had booked by telephone and the guest service representative misunderstood me and we ended up with a room that did not meet our needs. On top of that we were at a hotel that was booked with a school band, a lot of students, who kept us up through the night and very early in the morning. The were in the breakfast area in the morning barefoot, in pjs and unsupervised. It was a rough night and had I known all the problems I would have continued on my journey into the night to find a better place to stay.

"I like it"

4
03/11/2015

Overal our stay was good, nice and confortable, personal was helpfull. We would stay there again. The elevator was having troubles, however the hotel was on top very quick and they were fixing it right away... We didnt stay to see if it was fixed. But I like that they move really quick.

"Great Service."

5
01/11/2015

My wife and I recently stopped here without reservations seeking a single night's stay. The desk clerk was friendly and very helpful. The building appears brand new and the newness carried right over into the room we received. Wonderful shower. In fact we wrote down the brand of the shower-head to have for our upcoming home bath remodel. The morning breakfast was super. If we hadn't already had reservations at a resort on the east side of Zion National Park, we would have extended our stay here.

"Grand Circle Trip"

5
01/11/2015

It's a great hotel, about 40 minutes from Zion National park. Very clean, very quiet room, free parking, breakfast is very good. Recommend to stay in. By the way, in order to get parking space in visitor center of Zion, need to arrive there before 9:30am.

"Another Day on the Road"

5
30/10/2015

I like to stay at the Best Western Plus Zion West Hotel in LaVerkin, Utah because I travel all over the state of Utah for my job working with all of the water operators with all the Drinking water systems providing technical assistance and LaVerkin is an excellent centralized area for Washington County. The employee at the desk (Robyn) is always very help full and friendly.

"They treated me like family"

5
30/10/2015

Extremely gracious staff! Lovely service and rooms. Very clean exterior and interior. Only a twenty minute drive to Zions National Park. Pet friendly. Two breakfast buffet rooms, one for continental breakfast and one room for waffles!

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for your great post. It sounds like you had a great stay with us. I am glad that our staff was so friendly and helpful. We are about a 20 minute drive to Zion National Park. I hope that you come back and stay with us very soon. Thank you.

"Fantastic Hotel"

5
25/10/2015

This is a very good hotel. It is brand new. While it is not very close to Zion National Park (ZNP) it is only a 20-25 minute ride. It is a very nice ride. My husband and i went during the off peak season so we did not hit much traffic. The price was good. There isn't much around the area of the hotel, but there is a Walmart Super center nearby. I would stay at this hotel again. The hotel was clean and the pictures that are on their website are the pictures of the room.

"Clean and close to Zion Canyon"

4
22/10/2015

The hotel was clean and comfortable and close to Zion Canyon. The staff were friendly, but some of them could dress a little more professionally. The breakfast offered was decent, but could have been better.

"Friendly & modern"

5
21/10/2015

Good location for Zion NP. People running hotel very helpful and room great. Used the pool & laundry. Nothing to do in area although there is a supermarket over the road. The 20 minute drive to NP each day was no problem at all. Would stay here again. If there was a bar in the town it would be ideal but that's Utah I guess!

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, Recently in LaVerkin a new restaurant has opened up, called Stage Coach Grille. We think that you would enjoy this new addition to our town, and hope that you will be able to come and visit us again, and enjoy the restaurant. We do have a bar that is right outside of LaVerkin; we also have a liquor store in Coral Cliffs (right outside of Hurricane). We hope that we will see you again during your next trip to Southern Utah.

"An Excellent Choice to save money when visiting Zion"

4
21/10/2015

We stayed two nights while visiting Zion. The rooms were well equipped if a bit small with clean confortable bedding. Check-in was smooth with our keys already printed at the desk (which also has free cookies). Despite the hotel being busy it was quiet at night. the hallways are narrow but people get around OK. The small elevator is fast so it's easy to get up and down from the third floor. The outdoor pool and hot tub are well kept but a little heavy on the chlorine. It's a nice place to visit after a day of hiking. The pool faces the main parking lot which is a bit odd but it's also facing west which no doubt prolongs the pool season (it dropped into the 30s F each night but got to low 80s during the afternoon). The breakfast buffer was quite good with omelettes that were surprisingly light and fresh, and decent sausage. The multiple waffle station is an added benefit. Some people complain about the separate rooms for breakfast but both have coffee service and it makes for plenty of room to spread out. Since most people are heading to Zion it can cause an 8-9 breakfast rush. The ride to Zion is a straight 18 mile shot and it's a lovely drive so don't be scared off by that. There is plenty of free parking in Springdale but from what I hear you may want to get an early start in the summer. In October, leaving before 10 am is fine. I will definitely stay there again if I return to Zion. One other benefit is there is a full service supermarket diagonally across the from the hotel. I don't think that is too common in southern Utah which is why we stocked up in SLC.

"Decent hotel in the middle of nowhere."

4
20/10/2015

The Best Western Plus, La Verkin was a surprise in that it was a modern, attractive hotel in a remote location. The service was good, and the staff friendly. The bathroom could have used a little more careful eye in the shower stall, but not too bad. The only big complaint I have is the internet service. It is hard to sign on and the process is not well explained anywhere in the room or check in materials. Once on, it tended to drop and finally became in accessible altogether. Still, the room was nice, well appointed and attractive enough to say, "go ahead and book there."

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, We would like to apologize for the way the internet was during your stay here at Best Western Plus Zion West. We our currently working on a form to put inside the rooms to help guests log into our wifi. We also have a sign that we've placed at our front desk to help you as well. Hopefully you will come and stay with us again, and you can see the changes we will make. We appreciate guests like you helping us so that way we are able to give our guests a better experience with us. We look forward to seeing you during your next trip to Southern Utah.

"Great hotel for Zion"

5
20/10/2015

Zion is about 20-25 mins away. Hurricane is close so you can get food and do other things. The location is a great compromise between zion and having food and other stuff around you. I also went up to bryce from here, the speed limit to go to bryce is 80 MPH so its not that bad of a drive.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, Thank you for the time to give us a review. We are glad that you enjoyed the location here. We also have a restaurant, grocery store, and a convenient store in LaVerkin if you are looking for food a little closer than Hurricane. We hope the next time that you come to the area you will choose to stay here at Best Western Plus Zion West again.

"Excellent hotel to stay for visit to Zion"

5
20/10/2015

This was a perfect hotel for visiting Zion National Park. It is less than half an hour along a beautiful road to the park, but also close to the other end of the park - Kolob Canyon - which is stunning and not much visited although under-appreciated I think. The hotel is new so everything is clean and bright and the staff were extremely friendly. There are also some decent restaurants nearby in Hurricane.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, Thank you for taking the time to write us a review. We are glad that you enjoyed the location of our hotel. We are about 17 miles away from Zion's National Park. We try to accommodate our guests in any ways that we can, and we are pleased that you found our staff to be friendly. Next time you come to Southern Utah, we hope we will see you again.

"Great night's sleep"

5
20/10/2015

Very clean, very friendly, quiet, and everything new! Sleep was incredible on the bed--need to find out what brand it was! The breakfast was also great and included setting me up for a great day of hiking in Zion.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear guest, We appreciate the time you took to write us a review. We are very glad that you enjoyed your rest here. For our breakfast we make available fresh fruits, yogurts, pastries, and a hot solid meal before you go on you're hike; we are glad that you found our breakfast to be filling for your trip to Zion's National Park. We can't wait to see you again.

"Great Property"

5
18/10/2015

was very nice close to Zion National Park great views of surrounding area. Staff were very nice easy in easy out, breakfast was good although they ran out of things on our 2nd day there milk, fruit, pastry's. But over all very nice will stay in the future.

"Standard Best Western Plus Hotel"

4
18/10/2015

This is a standard Best Western Plus Hotel with 1) Clean, spacious room 2) Friendly staff 3) Decent breakfast options The La Verkin hotel is about 10 min drive from Hurricane city which has great lunch and dinner options. If you are visiting Zion National Park, this hotel is about 20 miles from the West entrance of the park. I would prefer to stay in Springdale but this is the next best option if accommodation in Springdale is not available.

"Great"

5
18/10/2015

Very close to Zion National Park . Nice rooms good swimming pool and hot tub. Good laundry area. Easy check in and out. Will stay there again. Great parking lot .Lots of light at night in and around parking lot. Breakfast was good but they ran out of stuff which was to bad.

"Great location and accomodations"

5
17/10/2015

The drive to the park is scenic but not too far away and it's also near gas and groceries as well as several eating establishments if you don't want to eat at Springdale. The customer service was great and the free breakfasts include everything you could possibly want for early morning fueling up before hiking. The only weird thing was they had no butter both the days we were there.

"Check in was good, Check out not so good"

3
15/10/2015

We decided to try a best western traveling from Zion to Las Vegas. We don't often try this chain but figured we would give it a try on this trip. When we checked in, the hotel staff was very nice and the hotel looks brand new. We got into our room and were very pleased. Unfortunately, the elevator broke. I informed the staff that evening and was told that it would not be fixed until the following day after we were checking out. This presented a slight problem since we were on the second floor. The hotel staff never put up any signs on the 2nd and 3rd floor to notify the other guests and up on checkout, when my wife asked if there was any compensation for the inconvenience, she was told by the hotel staff:, "No, that's to be expected". I disagree. I have stayed in numerous hotels (~50 last year) and this is not a normal happening for a hotel. What I find more disconcerting is that lack of staff concern about the guest inconvenience. I have learned my lesson and will probably not stay in a best western for quite some time.

"It's a step up from the average hotel"

4
15/10/2015

We couldn't get anywhere closer to Zion so booked through an online site at this BW plus. We were amazed to find we had a suite with a jacuzzi bath in the bedroom! Much above our usual standard of accommodation! Apart from that, and the pool which we didn't use because of the convenient location of our jacuzzi, this is a new, clean and comfortable place to stay. We thought the breakfast was an average motel breakfast. Half hour drive to Zion but also convenient for Kolob canyon which is well worth a visit.

"nice stay"

5
14/10/2015

Very clean, neat, well kept hotel. Our room was very large and comfortable. Breakfasts were good. Staff very nice and professional. Accepted our Reg Service Dogs happily and had a large area to take them out, we pick up after our's but noticed other guests didn't which is sad when a hotel has such a nice area for them.

"Clean, nice rooms, great breakfast"

5
14/10/2015

This is a nice hotel, very comparable to the Hampton Inn or Holiday Inn express. The staff is ultra-friendly, and the location is very close to Zion National park (about a 15 minute drive away). I would strongly suggest this for families or business travelers.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for staying with us and for your great post. It sounds like you had a great time with us. We are located just 17 miles from Zion National Park. We have an awesome breakfast including a waffle room with 5 different flavors of waffles. We hope that you come back and visit us really soon. Thank you.

"Great Place to stay near Zion"

5
13/10/2015

I loved the location of this hotel. Took us 20min to get to Zion and about 2 hours to get to Bryce Canyon and about 3 to get to the grand Canyon. The price was very good compared to other hotels and it included breakfast! Very clean, comfortable and friendly.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, We appreciate the time you took to give us a review. All of our guests love that we are close to the entrance to Zion. We are glad that you enjoyed staying with us. We hope to see you again in the future.

"Very nice property!"

4
12/10/2015

Located just west of Zion, the property was very nice. All the usual amenities. Hot breakfast, outdoor pool and jacuzzi. Fridge and microwave in room. Pillows of different densities on the bed was a nice touch. Got a great price through booking.com.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, We appreciate the time you took to give us a review. As employees we love the closeness to Zion's National Park, we are glad that you were able to enjoy that too. We hope to see you again in the near future.

"Excellent Hotel"

5
08/10/2015

Great location, good price, very nice full breakfast with tons of dining area seating. (Many hotel/motel breakfast areas are tiny)..Rooms are large and clean. Nearby restaurants, grocery stores and gas stations. Rooms had microwave and fridge.. Mountain views from rooms is pretty cool too. Front desk folks as well as housekeeping folks were really friendly and welcoming.. We would stay here again in a heartbeat when we get back to Zion area..

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for your great post. It sounds like you had a great stay with us. We are glad that our staff was so friendly and helpful to you. We are located only 17 miles to Zion National Park and that is about a 20 mile drive. The drive to Springdale is a gorgeous drive with a great mountain view. We hope that you come back and visit us next time you are in southern Utah. Thank you

"Good people, beautiful hotel "

5
07/10/2015

Absolutely the best looking hotel in area. Great breakfast and up to date rooms. Comfortable atmosphere (good cookies at front desk), probably the coolest exercise room I have seen in a hotel. Just up the road a numerous about of food options to choose from.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, We would like to thank you for the time you took to give us a review. We try and provide a welcoming, and friendly atmosphere for all of our guests. We enjoy giving out complimentary cookies during check-in time because we all understand what it is like to go on a long drive, and want something to munch on while you get checked into your hotel. We would love to have you come back and visit us again. Thank you,

"Great night at Best Western Plus Zion West Hotel"

5
07/10/2015

Last evening after leaving the beauty of Zion National Park behind my husband and I checked into the Best Western Plus Zion West Hotel. We were pleased to find a "new" hotel. Everything about the place was special, a comfortable room with a king bed and lots of pillows, a nice sitting area with a chair just made for reading, easy access to TV stations and the Internet. Best part was the mountain view out of our window and watching the children ride their bicycles to school in the morning. Wish we had more time to spend in La Verkin, UT . If you too find yourself in La Verkin, UT, be sure to have dinner at the Stage Coach Grille. The helpful front desk folks recommended it. Great food, great ambiance, great wait staff, friendly owner!!!

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, We appreciate the time you took to give us a good review. At the hotel we also love the comfortable, safe environment of the town and we try to provide the same feeling here at our hotel. We are pleased that you enjoyed your King bed. We hope the next time you travel down to Southern Utah that you will stay at our hotel again! Thank you.

"Hot tub with mountain view"

5
07/10/2015

We liked the pool and hot tub setting--outdoors with a view of the surrounding countryside. Very attractive lobby and guest rooms. The location is easy to find and provides good access to Zion National Park--about 1/2 hour away.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, We were pleased to find that you enjoyed the hot tub and pool area which is located outside. Thank you for taking time to give us this review. We hope to see you again during your next stay in Southern Utah. Thank you.

"Location - Location - Location"

5
07/10/2015

Excellent location for Zion and Bryce National Parks. Two breakfast rooms within property. Very comfortable Queen beds with 4 pillows each. Good WiFi connection. Ample parking. Nearest restaurant is Stage Coach Grille - a large home-cooked meal! Great wait-staff.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Dear Guest, It sounds like you had a wonderful stay! We'd like to offer you our thanks for such a wonderful review! We are glad you liked the new restaurant in our town. When you come back and stay with Best Western Plus Zion West, we hope that we will be able to accommodate your needs as well as we did during this last stay. Thank you.

"Nice property, great room"

5
05/10/2015

On vacation, spent two nights in La Verkin. Our suite was a wonderful surprise - clean, well appointed, quiet, and spacious. Breakfast was just okay, but with fresh fruit, juice, and cereal. Thank you for a great addition to our vacation experience.

Spruce M, General Manager at BEST WESTERN PLUS Zion West Hotel, responded to this review
Thank you for taking the time for your review. We are so glad you had a wonderful stay with us . i'm sorry the breakfast was just okay. its feedback like yours that allows us to make changes to help make your stay more pleasant.