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Best Western Hotel La Grange Inn & Suites, La Grange

4.0/5  - basé sur 202 notations.
600 E State Highway 71 Bypass, 78945-4420, La Grange, United States - See map
Best Western La Grange Inn & Suites - We take pride at the Best Western Plus La Grange Inn & Suites to make sure everything is spotless for you. The Best Western La Grange Inn & Suites is ideally located in the center of La Grange. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Best Western La Grange Inn & Suites! The Round Top Antique Show is a beloved local event, and many guests at our La Grange, TX hotel come to town just to find the latest treasure. The Texas spirit is strong here, but we are also a bustling business community. At our Best Western La Grange hotel, there's truly something for everyone to enjoy. Being close to shopping, dining and businesses makes it easy for guests to try out the famous Texas barbeque or get to that important business meeting. Conveniently located between Austin & Houston, it's just a short trip to either metro, and our La Grange, TX hotel welcomes many road trippers. St. Mark's Hospital is also nearby and medical patients as well as visiting healthcare staff count on our hotel in La Grange, TX for extended stays. A weekend or a half a year stay, both are possible and affordable at our property. You'll feel comfortable and right at home with our luxury bedding and spacious rooms. Enjoy a free, full hot breakfast buffet each morning that includes bottomless hot waffles and pastries, fresh fruits and yogurt, cereal and 100% Arabica coffee or juice. Free Wi-Fi in all rooms, so guests can easily stay connected. Whether you're here for the Little Cowboy Gathering or MS150, you deserve a quiet, cool room to rest up for the next event. LCRA is in the area, and the Fayette County Fair always brings fun lovers to the region. From business to leisure, we cater to all travelers at our La Grange hotel. A few of our regular guests are employees of La Grange High School, Czech Heritage, LCRA and other local businesses. A warm welcome, great value and a location that can't be beat are just a few of the things our guests enjoy. We'll go above and beyond to make your trip as relaxing and comfortable as it should be. If we can do anything more to make it better, just ask. Reserve a room at the Best Western La Grange Inn & Suites today and save.

Best Western

Hotel La Grange Inn & Suites

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 202 guest reviews
NOTE ISSUED
Excellent
82
Very Good
52
Average
41
Poor
21
Terrible
6
REFER TO NOTICE
Business Business
52
Couples Couples
43
Family Family
58
Friends getaway Friends getaway
33
Solo travel Solo travel
10
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Yearly Trip"

5
15/10/2018

The Fall antique show is a yearly trip we go with our neighbors.We attend the last weekend of the event that falls on the 1st weekend in October. The hotel, food, & staff are always courteous and helpful.

"Pleasantly surprised"

5
22/08/2018

What a pleasant surprise to be greeted by such friendly staff! We enjoyed our stay and woke up to a very nice breakfast buffet. All staff are professional & friendly, which is very important to my family.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. We hope to see you again in the future.

"Great family hotel"

5
12/08/2018

My family recently stayed at the Best Western in La Grange while traveling en route to a family reunion, and had a delightful stay. It's kid and family friendly. With Texas summer heat, Best Western's clean and we'll kept pool area, including plenty of comfortable seating for the parents, was great and lots of fun, especially for the kids. Hotel staff was courteous and respectful of other guests giving us half an hour notice that the pool closes at 10 pm, which was great. Breakfast was the best with plenty of choices, including fixings to make breakfast burritos and fresh pastries from a nearby bakery. They don't fool around with the coffee - no need to look around for a Starbucks- the coffee at the Best Western is really good quality, and certainly beats, hands down by far, any mainstream hotel I've stayed at. Thanks for the welcoming and comfortable stay, BW staff. Keep up your high standards.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. We look forward to you coming back and staying with us again in the future.

"Good place to stay in La Grange"

3
30/07/2018

The property is located less than a five minute drive to the historic town center. The staff is very friendly and very accommodating of requests. The free breakfast included the typical eggs, fruit, cereal, yogurt, etc. as well as pigs in a blanket which are common in this Czech town. I would give a higher review, except that this is a pet friendly hotel. For some people this is a plus, but this is a negative for me. Having said this, the hotel was very clean and there were no signs on our room that this is a pet friendly hotel.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. Sorry that you were not happy that we are pet friendly. We do try to keep all of our pets to one floor. We hope to see you again in the future.

"Best stay in La Grange"

4
18/07/2018

Staff is great and always helpful would recommend this Hotel to all best place to stay in La Grange , we travel all over Texas and if im close to La Grange I will go out of my way to stay here for the atmosphere and the staff.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. Hope to see you again in the future.

"Nope. Nope. And Nope."

2
19/05/2018

Everything seemed fine until we got to our room. Room appeared clean and well put together. Then I walked into the bathroom...one, very large cockroach was dead on the floor. It was too late in the night to leave to try a different hotel but we did not partake in the morning breakfast.

Crystal R, General Manager at Best Western La Grange Inn & Suites, responded to this review
We are so sorry that you had a bad experience. We strive to make sure every guest is satisfied with their stay. We hope you will give us a chance to make a future stay with us better.

"Nice Place!"

5
30/04/2018

We spent the night after going to the Round Top Antique Fair! It was quiet and peaceful very pretty and clean and neat. You could make a coffee at anytime. Good breakfast! Book in advance during the Round Top Antique Show!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. Hope to see you next Round Top Show.

"Clean and Pleasant"

4
10/04/2018

Hubs and I used Hilton Honor points for this visit. It was a nice stopping place on our way to Sherwood Forest Faire. We were greeted warmly. No wait or hassel at check in / check out. Our room size was the single Queen bed option. The workout area was small, but clean. Machines were well maintained. We were comfortable leaving for dinner / exploring. The area and parking lot felt safe. The breakfast and dining space was comfortable and clean. The food was typical waffles, premade omelets, etc. Our assigned room was clean and nicely appointed (No sofa or love seat.) The mattress is medium to firm. The desk was wonderful when I asked if there was a softer option. A full new set of sheets and blanket were quickly delivered to our room. (Thick comforter acts as additional padding for the bed when it is tucked in and new bedding placed on top of it.) We travel, often, for work. We appreciate that the experience was pleasant, through out our stay. Excellent option for a short, fun, staycation. This is a budget hotel. Settle into that mindset and you will love this hotel. Here are the reasons that I deducted a star: Queen beds with no option for a King. Rooms are small with no separation to watch TV. As a business traveler I need additional room to spread out for work / technology / in room dining. No true place to eat and work at the same time, within the room. Our night was quiet. In the morning, I heard children as they used their room's bathroom. It made me wonder if they heard my toilet habits.

"Great place to stay for Round Top"

4
05/04/2018

We recently stayed here for a shopping trip to Round Top. We arrived late and they front desk was very accommodating about getting our rooms. Complimentary breakfast was delicious- they were fixing real eggs in the back and they were great! Also had Texas waffles, sausage, yogurt and some other things. Bed was comfortable and the room was clean. I would stay here again. Front desk staff very nice at all times.

"Uncomfortable room, great service and breakfast"

3
14/03/2018

Bed was very uncomfortable, sheets were scratchy, even the cheap toilet paper and facial tissues were scratchy. GOOD things about this location were the friendly staff both at check in and during breakfast. The breakfast selection is what saved the stay for us after having a horrible night's sleep. Try not to get a room facing the parking lot unless you want incredibly bright lights blasting through the window all night.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
We are sorry you did not enjoy your stay with us. We strive to make sure every guest is happy. We hope you give us another chance to make your next stay better.

"Average hotel with lumpy pillows and the room floor had a significant slope."

3
09/03/2018

Previous Best Western's where we've stayed were nicer. This one was just average, but supposed to be one of the best places to stay in La Grange. The floor sloped about 10 degrees in our room on the 2nd floor. The water smelled like sulfur and the pillows were lumpy. Good points: room was clean & HVAC worked well. Unfortunately, in general,we will start looking for other hotels due to the disappointing declarations that Best Western Corp has made publicly against the NRA, NRA members and Americans.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
I apologize that you were not happy with your stay. We strive to make sure that every guest is satisfied. I hope you give us a chance to make a future stay better.

"Nice Hotel"

3
03/02/2018

Stayed one night to attend a function at the fairgrounds. Very short drive to fairgrounds. The hotel was nice and clean. I had requested a lower floor when I made online reservation. We got to the hotel at 3:00 check in time. There was five people ahead of us in line. There was a staff person hanging out in the room next to the check in desk. Didn't bother to help get the line down. Waited over 20 minutes to get checked in. Requested lower floor when I made the reservation. Given 4th fl room. Ask clerk and she said the were all given out....hummm. Room was clean. Bed was bouncy and uncomfortable to us. TV did not have a clear picture. Did not eat breakfast, but there was egg omelet things, sausage, and fried potatoes on the hot plate. Plus all the other normal breakfast items. It is a nice hotel and we would probably stay there again.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank You for staying with us. Sorry your stay wasn't up to your expectations. We hope you give us a chance to improve your stay in the future.

"Dirty Hotel"

1
22/01/2018

The rooms were dirty, the bathrooms were nasty, and the TV reception was poor. Breakfast was fine and staff was friendly. We ended up getting two different rooms and both were dirty. I cleaned the bathroom in the second room myself so we could use it!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
I am so sorry your stay with us was unsatisfactory. I hope you will give us a chance and come stay again and give us the opportunity to make your stay more enjoyable.

"Quiet Room"

5
28/12/2017

We were on the fourth floor, nice quiet room, very clean and a comfortable bed. We will stay here again!!! The hotel staff was very helpful when the heater would not come on. Batteries needed to be replaced in the theromostat.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. We strive to make sure all our guests are happy with their stay. We hope to see you again in the future.

"Nice with bugs"

4
12/12/2017

Except for the roaches in my room, excellent. I killed 3 small ones. Staff was friendly. Room was pleasant. Breakfast was great. The mattress had hard wire pieces in the edge. Uncomfortable to sit on. I have slept on better

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Sorry you were not happy with your stay. Hope you give us the opportunity to make your stay more enjoyable in the future.

"Great night's sleep"

5
25/11/2017

We ended up at this La Grange BW after a terrible experience at a Fayetteville B&B. So thankful for a quiet room and a great night's sleep. Clean room and bathroom, nice toiletries, great breakfast. All good!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for coming and staying with us. We are glad you had a great experience with us. Please come back and see us again in the future.

"friendly"

3
17/11/2017

The staff were kind and accommodating. We had several reservation changes and needed early check-in. Our request was granted with no problems. The room was plain, but clean. The hotel was conveniently located on a major highway and easy to access.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. Please come back and stay with us again in the future.

"Great stay"

5
30/10/2017

Easy access off and on the highway. Check in agent was super nice and very knowledgeable of surrounding area. Room was clean and comfortable. Breakfast was hot and plentiful. Fitness center was basic.

"Wow"

5
28/10/2017

This hotel is great for the small town it really makes it feel like a huge big city... everything was clean and in working order minus the ice machine on the fourth floor. Staff was excellent especially Brenda at check in!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thanks for staying with us and hope to see you again in the future.

"I wouldn't stay here again"

2
27/10/2017

Stayed here for a mom/daughter trip. TV wouldn't work. The young lady that came to repair it knew exactly what to do to rig it-which means they know the situation already. Tub would not drain so it filled up while taking a shower. The mattresses are very uncomfortable. Walls are incredibly thin. The person above me sounded like they were going to come through my ceiling and the kids across the hall had a great time screaming through the hallway. Woke up the next morning with bites of some sort on both of us. Spoke with the manager about this and she assured me there was nothing in that room. Needless to say I will not ever stay at this hotel again. Looks nice on the outside and in the lobby. Rooms look clean enough but there's a lot they need to fix. If you're looking for a quiet, comfortable place to stay, this probably isn't the place

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
On behalf of the staff and myself I apologize that you had a bad experience at our hotel. The items that you have reported have been repaired and I hope you give us another chance to make your next visit better.

"Just fair"

3
23/10/2017

We recently stayed at the Best Western, La Grange, as part of a group. The hotel staff was friendly and tried to be helpful, but there were some issues that prevent a rating above Average. 1. When I make a reservation, I always ask for a quiet location away from the highway and elevator. However, when we checked in, our room was immediately next to the elevator and overlooking the lobby and dining area. I asked for a different room, but the hotel was full and no other room was available. There was noise (both people talking and the dinging of the elevator), but it was tolerable. 2. The mattress on the bed is badly in need of replacement, as you can feel the springs. 3. The wifi in the hotel was hit or miss, only working some of the time. 4. Our biggest complaint: Upon returning to the room at 4:00, the room was untouched by housekeeping. Apparently, they just skipped our room. When I called to complain, they said that housekeeping had gone home for the day. A staff member did come to empty the trash and change the towels, while we waited out of the room. The strong point of the stay was breakfast. The attendant was very good. She made REAL eggs to order: fried or scrambled. Oatmeal was instant in packets, rather than cooked in a pot. Also, the hotel did allow our group to use the meeting room for a party.

"Highway country"

4
21/10/2017

Not the first time I have been in this BW location located next to a major highway but with the feel of sitting out in an area in the country. Even though there is a subdivision close by the immediate surroundings at this hotel is rural, so far. Service is good, Brenda very helpful, the building is not new but is well kept and I have always felt comfortable here. The rooms have good bath linens, the regular for extras such as micro wave, large TV, fridge (with freezer - important to me), coffee maker, iron etc. Only one let down was the fact that the Wi-Fi was temporarily out and prevented my use of it on first night, next night got in too late and too tired to care. Otherwise, this is a good location and nice place to explore the interesting surroundings and beautiful country in the area. Stop in and catch some zzzz's.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you Howard for coming and staying with us. We apologize for the internet not working while you were here. The problem has been looked at and taken care of. We hope to see you again in the future.

"Overpriced"

2
18/10/2017

This hotel was overpriced. I could only get scalding hot water out of my sink, so no drinking water from my own room. The wifi would not stay connected for longer than 5 mins at a time. The fitted sheet slipped off if you looked at the bed.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
From my staff and myself I am so sorry that you did not have a good experience at our hotel. I hope you give us a chance to make things better and come stay with us again in the future.

"Great Stay"

5
15/10/2017

Staff is friendly and attentive, hotel is very nice and the rooms are comfortable and clean. The bedding is comfortable and give a good nights sleep. Very nice hotel to stay whenever in the La Grange area.

"Leisure "

3
09/10/2017

Great front desk staff. Housekeeping pretty good. But for basically a standard room, rates are too high. Satellite internet slow and flat screen in room had poor picture. Breakfast was cold. reheated eggs in the microwave. Had breakfast around 8, so hour and a half before end of breakfast time. To sum it up, for the price of the room I'll have to go elsewhere to get a better rate.

Crystal R, General Manager at Best Western La Grange Inn & Suites, responded to this review
Thank You for staying with us. I apologize for not exceeding your expectations. We strive to make sure every guest is happy with their stay.

"Unsatisfactory stay"

2
04/10/2017

This hotel needs better management. Snack machines empty for days, very few drinks in drink machine & No diet drinks at all. Beds & pillows very uncomfortable, we booked two king size rooms & both parties complained about the beds.

Crystal R, General Manager at Best Western La Grange Inn & Suites, responded to this review
I'm sorry you were not satisfied with your stay. Please except our apologies and we hope you will come stay again in the future and let us improve your stay.

"The McMillans"

5
28/08/2017

The hotel staff was very friendly. I love it that this BW accepts pets. The staff were all so nice to our dogs. The only thing negative I can say about our suite was the bathtub was gritty feeling and I think it was because it was old. That was the only thing in our suite that needed to be updated.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. Hope to see you again in the future. The gritty feeling in the bottom of the tub was a texture to make it non slip. I am sorry that you didn't like that.

"Good place to stay"

4
20/08/2017

Enjoyed it very much. I travel for business and this was a nice place to call home for two weeks. Breakfast had a good selection and sundays when breakfast wasn't served till 7am yet we got in from work at 6, the staff would still make sure my coworker and I had something to eat on Sunday mornings. Awesome place

"Clean"

5
17/08/2017

This hotel is one of the cleanest I'v stayed in in a long time.The staff seam to be cleaning right behind me. It looked as if they had just finished building the place. I can recommend this hotel. Jerry

"Unexpected Situation"

5
16/08/2017

I spoke with a woman named Nicole, she was EXTREMELY helpful and kind. I personally was not the one traveling but shew as so accommodating and helpful that I would go out of my way just to stay at this hotel because of her assistance. Great customer service is hard to come by and she excelled!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you Hope you can come stay with us in the future.

"GREAT SERVICE"

5
07/08/2017

the hotel was nice and clean not to far from our location where we had to travel. the front desk clerks are very helpful and polite offer promotion for first time guest which was nice of her to do that and she just had that glow about her and the smile said it all she really loves her job. the clerk from the next day was very nice as well and I also mention to her about the $30 charge she inform me that once the checkout completes it will come off.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us and we hope you will stay again the next time you are in town.

"Excellent"

5
30/07/2017

Very clean room and friendly people. Free wifi was great. Bed was comfortable. I would definitely stay there again. Didn't get to use the pool but it looked clean and had nice chaise lounges. Thumbs up!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank You for staying with us. If you are in the area again please come stay again.

"A very pleasant stay!"

5
26/07/2017

Our recent night at LaGrange, TX BW more than met our expectations. On checking out, I was surprised to learn that the very well maintained property was already ten years old. It appeared almost new! All staff were friendly, helpful and kind. My Dad always favored BW on our family travels and he would have been extremely pleased with this one!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank You for staying with us. We hope you will stay with us again in the future.

"Awesome stay in La Grange"

5
22/07/2017

The breakfast employees were the best! Good variety of food served for breakfast. Very friendly staff overall. Very clean hotel worth the stay while visiting Monument hill for family history in La Grange.

"Aging"

2
26/06/2017

Location of a 'ladies weekend' for the last 4 years (9-12 of us), this property is well located....but it is aging, not gracefully. Many of our rooms had awful mattresses. Half of our rooms had no cold water in the bathroom sinks. The front desk has no good responses to concerns such as these. (Television choices are BAD - could get neither the Houston Astros or the Texas Rangers....) On the good side - it is a good location for LaGrange and the surrounding area -- breakfast is ample and fresh -- wifi is good. Our group uses the breakfast area all weekend as our 'lounge' for playing games and visiting. Sadly, the meeting room facility (which has NEVER been in use) is not available to us without extra cost. After 4 years, one might think it would be offered to us.....but, I don't think this facility pays much attention to customer service and retention.

Crystal R, Manager at Best Western La Grange Inn & Suites, responded to this review
On behalf of our entire staff we are sorry that we did not meet your expectations. At this time we are making changes to our hotel. Thank you for your feedback, it is helpful to us so we can better care for our guest. Hope you and your will continue staying with us at Best Western LaGrange Inn & Suites.

"BEST, BEST WESTERN 5 STARS FOR PERSONNEL"

5
19/06/2017

After driving 500 miles, I needed some downtime and found my tv wasn't working. Autumn, the manager on duty made several suggestions but, realizing how tired I was, found a man to switch the broken set with a new one, hooked it up and got new batteries for the remote.... Autumn took the time to make sure I was happy........and I was!!!

"La Grange Stay"

4
19/06/2017

Overall this is a very clean hotel. Staff was very friendly. There were options for breakfast at reasonable times for those who had to be up early. Fitness center is small but very well kept. My only qualm was that the walls were a bit thin. Could sometimes hear conversations that were taking place at the opposite end of the hall as well as room doors being closed.

"Too much noise"

4
18/06/2017

The room was comfortable and we would have been able to sleep well but children were running up and down the hall and shreaking until after midnight. Then a dog started barking. Breakfast the next morning was great.

"Great great great!!!!"

5
16/06/2017

We loved our room, we loved the location it fit right were the job site was. We had great in and out service, used room service and they quicky atttended to our room. We enjoyed very much our stay! For sure we will be using Best Western more often !!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us and hope to see you again in the future.

"Would have been 4 stars if they threw away the filthy chair"

3
30/05/2017

The hotel is quiet and the room seemed clean enough. But the upholstered chair and ottoman were so filthy, they looked like someone let their dog sleep on it, outside, in the rain. It needs to be thrown away. It made me uneasy about the cleanliness of what I couldn't see in the room. I wanted to tell someone when we checked out, but there was no one at the desk to tell.

"Mostly good, some areas for improvement"

3
10/05/2017

Common areas of property are well maintained. Staff is friendly. Room was clean; however, bathroom needed renovation and room furniture needed replacement due to stains and pealed off laminate. WiFi was not consistent with download speeds ranging from .1 mbps to 40 mbps. Breakfast was lacking and not resupplied when low. First day, no eggs and little sausage. Second day, no pastries and little milk. We had first floor room and could heard the elephants in the room above us.

"Great hotel"

5
09/05/2017

For a small town it's a great hotel very nice appearance and decor... it's not a new hotel but it definitely looks new! Staff was nice. There's a Whataburger just down the steet that's open late and 24 hours on the weekends

"You will like it here"

5
08/05/2017

The staff was very friendly everything was as they said it would be. The hotel is very stately lookIng. I felt very comfortable and safe. I can recommend "Bistro 108" for dinner, downtown on the square.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you so much for coming and staying with us. We look forward to seeing you again in the future.

"Worst hotel ever! Lumpy pillows, different price than quoted, sunk in mattress, hair in the sink, and more!"

1
28/04/2017

Never staying at a Best Western again!!! I was quoted a great price on the phone, but when I got there, the person that have me quote no longer works there. Our room was next to the elevators, so all night the "ding, ding" woke us up. They have the smallest, lumpiest pillows! There was black hair in our sink when we got there.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
I'm sorry you had a bad experience with your stay at our hotel. We strive to make sure all guest are happy. Hope you can come again and give us another chance to make your experience better.

"Not so great other than the staff"

2
24/04/2017

Stayed here for one night. The staff was excellent, from the front desk to housekeeping. All very polite, friendly, professional, and hardworking. However, my compliments stop there. The rooms are decidedly "cheap". Blankets were so thin they were more like itchy sheets, and didn't even reach the end of the bed. Thin polyester bedspreads. No extra blankets in the closets. Mattresses were cheap, squeaky, and uncomfortable. Door had a gap between the door and frame so wide we could literally see people outside in the hallway through the gap when the door was closed. Placed in a room next to a family with a small baby, who predictably cried loudly throughout the night, so very little sleep. All small things that could be easily fixed but apparently a quality experience for guests in not something high on Best Western's corporate priority list. I say corporate because - again - staff was great and I don't criticize them at all but obviously the materials they are provided by Best Western are sub-par. Hadn't stayed at a Best Western in many years and assumed they had improved over the years. Apparently not.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
I am so sorry you have had a bad experience at our hotel. Thank You for letting us know what can be improved on.

"Spring in La Grange"

4
17/04/2017

This BW property is consistently a great place to base from in this area of Texas right next to Hwy. 71 to Houston and Austin and this area has beautiful country to explore with Lake Fayette power plant water storage making fishing quite the attraction for the fish sportsman. The hotel is a very good size resting on a hillside and below grade of the highway seems to say "Come on in, we have privacy from the roadway." Rooms are large with comfy bed and the fridge with a micro wave standard for a plus, friendly folks at the desk, a pool and exercise room round out a facility that makes you feel as in the country with no close neighbors or businesses. You can't go wrong with this choice, all other hotels are in town and you deal with traffic for entering and leaving, but here you enter and leave on a frontage road with low traffic. Come on in, the country hotel is fine.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for your wonderful review. Hope to see you again in the future.

"Best place to stay in town"

4
13/03/2017

The owner and his employees are super-duper friendly and they have nice rooms. My cell phone provider service however did not work the whole time I was in this area. I had to rely on the hotel's wifi to make wifi calls, texts, email and go online but wifi signal did not reach my room and I had to leave my room and go into the lobby or business center to communicate with my phone. None the less, I was informed that the hotel is in process of completely revamping their internet network for this reason so I look forward to the next time I stay here. The water from the bathroom faucet smelled funny but most city waters do, e.g. Houston sink water smells like a swimming pool!

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
Thank you for staying with us. Sorry your internet was not reaching your room. We are in the process of revamping this like you said and hope to have it all taken care of soon. Hope to see you in the future.

"Not So Good After All"

2
20/01/2017

We drove down from Amarillo, Texas, and we were exhausted. A glitch with our credit card, the clerk took care of it. Get to the room, bleech. Bath yucky, floor cruddy, bed lumpy. Not a good experience.

Crystal R, Front Office Manager at Best Western La Grange Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Home , home on LaGrange"

4
26/11/2016

We went up for a family gathering. We thought the location was perfect. The desk attendants offered great service. Breakfast was top notch....real scrambled eggs!. All in all , it was a really good bargain. Unfortunately the pillows were uncomfortable.

Crystal R, Front Office Manager at BEST WESTERN La Grange Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Oh so mediocre..."

2
21/11/2016

Friendliness and helpfulness at the front desk left a lot to be desired. They could not accommodate early checkin which is fine, but please say it with a smile. Walls paper thin. Elevator took forever (used the stairs often). No bedcover in the rooms? Made for miserable night w little sleep if any ! With 4 in the room , adjusting AC in middle of night was not option. Neither were there blankets in closet. The breakfast was awesome.

Crystal R, Front Office Manager at BEST WESTERN La Grange Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"MrGG-Best-Western-La-Grange"

4
19/11/2016

Check in went smoothly and accommodated request for top floor room; room door shut but is not exactly square in frame; left enough of a crack at bottom to admit light; hallway was uncomfortably warm; no horizontal grab bar on back shower wall; work table is too small and only standard wood room chairs are available to use at the work table; these chairs are way too low for work table use; breakfast area coffee is always hot and there is a variety of breakfast items.

"Do Not Stay Here!!!!!"

1
18/11/2016

In a nutshell way below standard for Bestwestern or any Branded hotel for that matter. Lumpy beds and pillows, thin sheets, poor quality bath towels, non-branded toiletries, etc. The only thing that did look like a "BEST WESTERN" was the outside of the building and sign.

Crystal R, Front Office Manager at BEST WESTERN La Grange Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Always Awesome"

5
01/11/2016

My family and I frequently stay at this Best Western. It is always very clean and well tended. Staff is friendly and attentive. I always feel very safe. And of course, the free breakfast buffet is always delicious and a great way to start your day!

Crystal R, General Manager at BEST WESTERN La Grange Inn & Suites, responded to this review
Thank You for staying with us and we hope to see you again in the future

"Just Right"

5
01/11/2016

This hotel is perfectly situated half way between Houston and Austin. Clean. Quiet. Comfortable. I stay here regularly and I have yet to have a bad experience. Ivy at the front desk is always happy and helpful. Recommend.

Crystal R, General Manager at BEST WESTERN La Grange Inn & Suites, responded to this review
Thank you for staying with us and hope to see you again in the future.

"Could have been better...."

4
23/10/2016

The television took several trips by the desk clerk to get it working, and then when we shut it off, it required another trip by the "technician" to turn it on. No TV listings in the binder in the room and when I went back to the desk clerk several times in an attempt to get a list OR find out how to access certain stations, she was less than helpful. The room itself was OK after I removed two dead cockroaches lodged on top of the air conditioner. The room and bathroom were OK, bed was excellent. My request for a grand floor room was not honored...but the second floor room was quiet and it was fine.

Crystal R, General Manager at BEST WESTERN La Grange Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Everything I needed"

4
12/10/2016

I'm not very particular about having everything under the sun in a hotel, so this place was just perfect for me. The room and bathroom were clean and comfortable, and the breakfast was not lavish but was good nonetheless. The WiFi, which is one thing I really care about, was good (and free). They were a little slow during checkout and check-in, but maybe that's because of our odd hours. Overall, a good place to stay.

"Our Go-To hotel for that area"

5
10/10/2016

My sister and I try to go to Round Top Antiques Weekend every year. A couple of years ago we made a reservation at BW because it was the only place left with a vacancy. We had been reluctant before because of the distance from Warrenton/Round Top. Well, that distance is really very short, about 10-15 minutes through beautiful rolling hill farms country. The BW is now our number one place to make our reservation. The staff is friendly and efficient. The rooms are always clean and roomy. The showers are good, the breakfast is good. I don't think we have ever had a problem so we no longer look for those expensive B&Bs around Round Top - we just make our reservations well in advance at the Best Western La Grange. Oh, and we found a great restaurant downtown, Bistro 108 for dinner. Excellent food! I highly recommend this Best Western.

"Spartan but clean"

4
10/10/2016

Conference trip to Texas, needed a central location. This hotel was rather spartan in décor and conveniences, but was clean. Would have enjoyed a chair to relax in at the end of the day other than the office chair at the table in the room

"Nice stay"

4
09/10/2016

The Best Western in La Grange is a nice place to stay. The room was very clean, breakfast was fresh and quite tasty. The bed was ok. Not quite as comfortable as I had hoped but overall it was a good stay

"Great Stay No Problems"

5
03/10/2016

Checked in easy, checked out easy, full due to event in the area and service still great. We stay here twice a year for this event and it is wonderful every time. Never have had any problems. Staff very helpful, since it is usually completely booked for when we go I sometimes call several days in a row to check for any cancellations and not one time has the receptionist acted annoyed or not checked to see if there are any rooms available.

"Excellent accommodations"

5
01/10/2016

Twice a year three friends and I go to the Round Top Antique Show - this Best Western in La Grange is so close and convenient to Warrenton and Round Top and La Bahia - all prime antique shopping areas. The rooms are clean and comfortable - and breakfast is included in the price of the room. The staff is friendly and helpful. This would also be a great place to stay - located on the freeway if you are traveling between Houston and Austin.

"Great stay"

5
23/09/2016

I stayed here two night and the rooms were great. The rooms were clean, beds were soft and comfortable. I didn't eat the breakfast and didn't use the fitness center. The staff were polite and helpful. I will stay here again

"Great Hotel"

5
12/09/2016

Very nice hotel...clean, friendly staff, quiet. Offers one of the better breakfasts compared to other hotels w/ free breakfast. Will definitely stay again. Close to Round Top and the awesome antique shops. Love the small town feel too.

"very comfortable and great breakfast"

4
07/09/2016

We have stayed in many Best Western hotels. They are usually very clean and comfortable. The quality of the breakfast made this one stand out from the rest.. The food was fresh and tasted more like homemade than the other hotels where we have stayed. We were pleasantly surprised. We would recommend this hotel to anyone who needs to stay in the area.

"Great Half Way Stop"

4
29/08/2016

Conveniently located on Hwy 71 one hour east of Austin. A clean, efficient little property. Never a problem with parking. A generous breakfast buffet. Friendly staff. My only picks are as follows. The pool area is hit or miss with regard to cleanliness. Twice I have seen multiple rodent(?) droppings scattered about the pool patio. The bed covers are super thin. Make certain to check the AC temp prior to falling asleep. If you have the temp set too low you will certainly wake up in the middle of the night frozen due to the paper thin covers on the bed. Overall a serviceable place to spend the night.

"Very Good"

5
19/08/2016

Friendly staff, clean lobby and rooms, good breakfast. plenty of parking . Because we had a bad experience at a BW in Victoria, Tx. we were unsure about staying at another BW but due to bad weather there was an power outage across town. This BW had power. It turned out great, they let us check out the room and beds before we unloaded our luggage, it was great.

"Nicer then some, not great"

3
19/07/2016

Decent, but mediocre experience. Room looked fine, felt comfortable/secure enough by myself. Staff difficult to reach at front desk - always had a bell out to wait for staff to arrive. There was hair stuck in fresh bathroom towels, but appeared clean otherwise. Over all fine, just pricey for the value.

"Excellent Stay"

5
11/07/2016

We have been staying at the Best Western Hotel every sense it opened. We come for our annual family reunion - The East Family Reunion. We always reserve 10-12 Rooms we stay from Friday to Monday. We always enjoy our stay. That is why we return every year. The Hotel is very clean The Breakfast is excellent always hot and fresh The rooms are nicely prepared Our Children enjoy your pool Your entire staff is very courteous We have no complaints. We would like a better group rate on our rooms if possible. we look forward to seeing you all again next year. Thank you and your staff for all that you do to make this a successful vacation for all of us. Sincerely Michael Hubbard

"not very clean"

2
10/07/2016

When I checked in I had some bottled water to put in the fridge, however apparently cleaning that out is not part of housekeeping as there was a bunch of old food in there. After looking more closely at other things you could see under the sink in the bathroom is not mopped on a regular basis either

"Very clean property and great value"

5
09/07/2016

Stayed here for a quick trip out to La Grange and really enjoyed our stay. The room was in great condition, the property was extremely clean and the staff was friendly. The hotel is easily accessible from the freeway. Would definitely recommend.

"Great Value in La Grange Texas"

5
05/07/2016

Very clean property, great staff. I stay usually around 80-100 days a year and this Hotel for the money is by far the best value. Some are nicer and some are worse but you get what you pay for and the Value for La Grange is at the Best Western.

"LaGrange Hotel stay on June 24 & 25th, 2016"

5
30/06/2016

This Hotel was very clean and the staff were very helpful. we had their breakfast two different mornings and both times the cooks kept the fresh food coming out and kept the eating area clean and fresh. We had two different cooks. We had rooms facing the back and we could not hear any traffic noise. I have had back surgery and can't do stairs and they were very accommodating and put us on the main floor. Very clean room and Comfortable beds. Will go back again! Very nice and clean little town. Very impressed.

"Could use some improvement"

3
28/06/2016

I stay at a lot of Best Western hotels, but this one was not up to the standards as most of them. I booked for 4 people, there was not enough towels and we had to go ask for some. There was items from the previous guest left in room. The room seemed to be clean. We could hear kids running in other room and it was noisy through out the night. The employees seemed to be new. There was a sign on counter indicating that there was free bottled water and fruit. The employee behind counter didn't even act like she knew it was there. Directed us to the vending machine. The breakfast was not good, tater tots were mushy. Pool was clean.

"Made my Week!"

5
16/06/2016

Great place, a very nice pool area were I had a Cigar after a long day. When several deer came they grazed in the field behind the Best Western. Very peaceful made my week. Great room after relaxing time I slept great very quite. I enjoyed a very good breakfast. I enjoyed my stay and will recommend this location again. Hope you get to see the deer. I have a picture of the view from my room. But no pictures of the deer sorry.

"Pets and Seniors"

4
12/06/2016

If you need to travel with a pet, I highly recommend this Best Western. Further, if you are a senior, the staff were very accommodating by giving us a ground floor room close to car parking--very helpful for loading and unloading the car as well as taking the dog for a walk.

"Best Western, La Grange TX"

5
01/06/2016

Stranded due to local flooding. Best Western was great! Best Western morning staff provided cell phone chargers to help out. Very thoughtful! Great checkout staff! Breakfast staff was somewhat inattentive with the breakfast items being offered. Other than that, the breakfast was satisfactory.

"Incompetent"

1
20/05/2016

Booked a room here through hotels.com, we arrived close to midnight expecting a room, the man at the front desk said the room was booked for the next day and he had no rooms for us. Turns out he screwed up, never took responsibility for it..hotels.com called him to confirm and he told them he actually did have rooms after they instructed him how to work the system. Basically they had a guy at the front desk who couldn't work the system. Ended up driving forty minutes away to another hotel and still in the process of getting our refund back. Horrible service .

"BW La Grange"

4
26/04/2016

One of the beauty spots in Texas is La Grange, especially with the rains lately, the country is bursting in all shades greens and wildflowers. The ponds and reservoirs are full, bees are buzzing, and the local folks are smiling. this location is right off the main highway and close to all locations in town. I stayed here because I had business in nearby Round Top which is only a few minutes away. This is a great location and a fine hotel run by friendly folks with a sense of humor, well, the lady I dealt with was that way. comfortable room with all you need to heat a meal and keep the leftovers cool. Comfortable bed but kinda slick with the protective cover, clean room with good space and if you are in the back, a nice view of greenery. Good breakfast bar and coffee anytime. Nice bath amenities with good linens. Drop in and stay in the country in the back and highway in the front. Take advantage of the quiet surroundings and ease of getting on the road no matter which way you are traveling, drop in and stay in the historic old town of La Grange!!

"needs a lot of TLC"

2
23/04/2016

Here is a list of things I found annoying: Pillows were large and lumpy. Bed was saggy. Top sheet was old and scratchy rough Air conditioner was2 feet from bed and blew air on me so I had to turn it off to sleep. Refrigerator made a loud buzzing noise when the compressor went on. The dual pain windows have metal frames so they don't block any noise from the freeway that runs in front of the hotel. Hotel is pet friendlly-howling dog in another room. Curtains do not block light well. Hotel room is large and clean. Good towels, shower, and lighting.

"Best Western Plus is the Best!"

5
19/04/2016

While I may have had other choices of hotel in the La Grange area, I chose this one because of its centrality and I know that Best Western Plus means it will be a good quality hotel. My friends stayed at B&B's in Round Top and paid 2-3 times as much that I paid for BW Plus and it was only a 15 minute (scenic) drive.

"very enjoyable stay"

5
13/04/2016

very clean, friendly, pleasant smell, room in good working order, comfortable bed, quiet, easy access, hot breakfast (nice selection), great coffee ... spent two nights and will use it again if I am in La Grange ... paid the extra few dollars for a suite with a sofa for more seating choices and a little more room since we were staying more than one night ....

"Hot water does not work"

3
14/03/2016

After a long day, we wanted a hot shower and some dinner. The water was "cool" at best. I reported it to the front desk. She said they had been having "problems". I asked her if hot water was extra. i would have paid it. Over $100 for a room without hot water was not a value.

"Best Western Plus - LaGrange, TX"

3
09/03/2016

This hotel was conveniently located to our needs; the staff members were all courteous and helpful; and the hotel was clean and attractive. The bed and pillows were both extremely uncomfortable. There was a large lump down the center of the king mattress which made it feel as though we were climbing a football. The pillows were too short to be effective for sleeping comfort.

"Personal opinion"

5
07/03/2016

We have stayed at this Best Western for the past 7 years. We have always received excellent service and the staff have always been helpful and courteous. Whenever we go to LaGrange we always staff at this hotel

"Great hotel stay"

5
18/02/2016

Very nice,clean hotel. Located in a pretty setting near restaurants and stores. The price was good with breakfast included. It had a ice little gym and pool. The staff was very friendly and helpful. The hotel was very quiet.I highly recommend it

"Clean New Hotel on College Station"

5
14/01/2016

Going to an A&M basketball game, we found this new (and clean) hotel east of town. Very modern, clean, friendly staff, better than average hotel breakfast. Good price, too. Less than 10 minutes from campus. Only down side: We asked for accessible room. The shower was not roll-in but had a 4" curb, and no grab bars at toilet.

"Best Little Hotel in Texas"

5
04/01/2016

Very friendly staff. The front desk went above and beyond getting the rooms requested at time of reservation. At check in the staff were very friendly. During the stay the staff made sure everything was ok. At check out again the staff was very friendly. The breakfast was wonderful. I do love the new things added.

"Attention to detail at this hotel is lacking"

2
30/12/2015

First of all the place was hard to find. The room was so so. We had to pay a $15 charge for the 19 pound schnauzer that travels with us. There was no hot water...only warm and then there was no cold water at all either. The upholstered chair had not been vacuumed perhaps ever.....crumbs under the cushion and then found crackers behind the chair. But the topper was the breakfast maid clippiing and cleaning her nails at one of the breakfast tables ! Then I knew I had to complain. We had to ask for a reduction of the rate. To me this should have been an automatic reduction no questions asked. Plus it was expensive....$140 per night.

"Pet Friendly in La Grange TX"

4
12/12/2015

I travelled to La Grange TX to visit the Trail of Lights at the Monument Hill and Kriesche Brewery State Historic Sites and see the wonderful historic Kriesche house there in Holiday splendor! I was traveling with my little Yorkie dog and therefore looking for a Pet Friendly in B&B or place to stay in La Grange TX and opted for the Best Western. The Inn was clean and had a good and complimentary breakfast in the morning of TEXAS waffles, scrambled eggs, sausage, juices, coffee and more.

"Horrible service and food"

2
10/12/2015

Couldn't find the place first, No cold water in the room, Receptionist was out back smoking and talking on the phone while we waited by the front counter. The breakfast was horrible, They were making it in a microwave in front of everyone. The yogurt was just sitting there not on ice or in a frig.

"Sunday Night in LaGrange"

4
23/11/2015

All of the basics were great: Quick check-in and check-out; clean, quiet room. The problems were extremely slow internet and TV remote and the lighting. There is only one overhead light just inside the door. My middle aged eyes had a hard time reading with only the two lamps in the room without hunching over underneath one of them. On the other hand, the bathroom lighting was great compared to many other more expensive hotels where I've stayed. I appreciated the fact that I didn't have to plug my phone in to charge across the room; there was an open outlet behind the nightstand.

"Exceptionally nice!"

5
12/11/2015

A very nice hotel. Automatic doors, clean smelling lobby, friendly, professional welcome - fast check-in, fast check-out. Hallways very clean, as is the elevator. Room smelled nice and fresh, bed linen crisp and modern looking, room comfortable, mattress very comfortable, bathroom clean, towels snow-white and soft. Nice "standard" breakfast. Everything worked. No complaints at all. One warning - look for the sign to Best Western when you get on the Overpass- my GPS wanted to send me to the wrong side of the Highway.

"Found at last"

4
11/11/2015

Our GPS took us way off course for this property, if we had not had a visual of this Best Western, we would never have found it. But once found we had a great stay, very lovely property, clean, pleasing to the eye and comfortable.

"okay - little overpriced"

3
10/11/2015

The staff are friendly, The room was clean. One side of the king sized bed was worn out (wanted to roll off the side) but the other side was okay. Breakfast was okay - waffles, eggs, cereal, pastry etc. I think the price was high for what it was but being right off the highway made it convenient for the one night.

"Good, good stay!"

5
16/10/2015

Good, timely, varied, breakfast food, comfortable rooms for guests to visit when we were in-between activities, and pleasant employees made for a good trip to La Grange, TX! The new Best Western Plus shocked us because we have stayed at many older Best Western motels across the good ol' USA!

"Bad attitude"

2
16/10/2015

We rented two rooms on October 3rd.. The staff at the front desk were very unprofessional and not at all friendly. We forgot a phone charger in room and called them back to see if they could mail it to us. They first said they did not have them and when pressed she said they would ask cleaning staff. They then said they did have chargers but would need my credit card to send them fed ex which costs around $18.00. I have left an item at a different hotel and they were more than happy to mail item to me. They finally agreed to send it but only after talking to manager. Two weeks later when we had not received them, I called and same clerk told me " well that is why we send them fed-ex, they were probably lost in the mail". What else is there to say about this hotel. Their actions and attitude says it all. It was a below average hotel with an above average rate..

"Helpful Staff"

4
12/10/2015

We stayed here to attend a family funeral. The staff was helpful in arranging two adjoining rooms for family members (including a baby as well as two 60+ family members. I did not take advantage of the breakfast so I can't speak to that. I would stay here again and would recommend it to others.

"Hotel"

3
02/10/2015

Hotel was average. Looks good on the outside but very average on the inside. Room was clean but the beds were cheap and the tub and toilet were very low grade. I would stay there again because it was clean. The employees that ran the front desk were not professional at all. Not happy and not dressed well. The food was a very low grade of food but everything looked clean. Just not very appetizing food at all. People had to wait for the coffee. They were getting very agrivated at the fact that you could only do a few cups every ten minutes or so.

"Nice and Quiet.. Angler Friendly!"

4
13/09/2015

This is my preferred place to stay when fishing Fayette Lake. The staff are friendly, the breakfast is hot, and the hotel is quiet. They also have long parking spaces in the back for boats and tow vehicles. Beds are nice and soft.

"Great Hotel"

4
13/09/2015

Comfy-priced reasonably and perfect for the fair time or antique festivities. I have stayed here several times and always pleased. Friendly staff and close to everything. Will stay here again during Antiques week or next year for the fair.

"Awesome customer service and very clean."

5
05/09/2015

Very pleased. I stayed for a few weeks when coming to town. The staff was extremely friendly and helpful. The breakfast was awesome and they kept it full until the end of the breakfast period, some let it run out and the food is terrible if you come late, this was awesome to the end. Very clean and anything I needed they had it to me quickly. Price was perfect for the area.

"We had a very good experience."

5
31/08/2015

We were allowed to checkin early. We used the pool twice and it was wonderful. The staff came out and made sure there were plenty of towels. We ate breakfast in the morning and it was very good. We would definitely stay there again!