Best Western Plus Kamloops Hotel

The BW (Best Western) Plus Kamloops is located in front of the city approaching IT from the main highway (west-east/east-west). Thus, very convenient to access. Lots of car park spaces available on-site, complimentary. I had a room with two double/twin beds as a single person and consequently, lots of space for myself. The gym is open till 10PM, opening at 6AM in the morning. Small but includes all vital equipment. Breakfast, starting as of 6.30AM was sufficient, for celiac concerned persons gluten free options are available upon request. Overall, a short but very pleasant stay!

We stopped off here for the night when doing a road trip. Location was handy for us, rooms were very spacious which was great. Room was clean, noise level was 0, the reception staff were good, amenities we needed for our quick stop off was there. I had to sign a form saying we had left no valuables in the car which wasn't an issue as we didn't but it was a odd thing for me to sign I thought. When checking out, we were able to grab a quick coffee and snack in the breakfast area which was much appreciated.

I had an awful stay at Best Western Plus Kamloops (Room 216, Sept 8–10, 2026). The moment we entered, the entire room and all the bedding were filled with a suffocating, unbearable stench of trapped stale sweat, body odor, and mildew. ​I asked for replacement pillowcases on night one and a full sheet change on night two, but the "fresh" bedding reeked EXACTLY the same. The smell filled the entire room. Because the bedding was so horribly smelly, none of the 3 guests in our room could bear to cover ourselves with the blankets for two nights, causing all 3 of us to fall sick with severe colds and respiratory infections after checking out. ​On check-out morning, the female manager inspected the room and acknowledged the stench, but arrogantly refused accountability. She claimed she worked there for 15 years, insisted that this stale sweat odor is their "normal standard scent," and absurdly blamed "Canadian environmental regulations" for the smell. ​Getting sick from an unhygienic, foul-smelling room at a 3.5-star hotel is completely unacceptable. I demand a thorough corporate investigation into this property's hygiene standards and management conduct.

Stayed as a family of five (all over 20) in two adjoining rooms. Hotel was a little tired & shabby for a Best Western. Breakfast ok but basic (limited choice / disposable tableware). From the signeage they clearly have a problem with break-in's to cars - we emptied ours so no problem. Good curry house across the road for dinner. Rooms have a coffee machine & microwave.

This trip was for my friend's surgery and this location provided easy access to the hospital. There's several restaurants in the area and a large breakfast room in the hotel with a wide variety of items for everyone's tastes. The staff were friendly and willing to answer all our questions especially Veronica who does an excellent job of manning the front desk. We've already made a reservation to stay here in November.

From the moment of our arrival we were placed with this hotel . The young Asian man that greeted us was pleasant and helpful . The room was very nice . Good a/c . Quiet and effective . Spacious, well decorated . Comfortable beds and washroom . Plenty of charger capability. “complimentary “ breakfast was quite good . All in all this place is a winner .

Stayed at this hotel Sunday July 13th, 2025. After driving from Edmonton we got checked in and went to the pool/hot tub. The pool was slimy and unsafe to enter so we stuck to a soak in the hot tub. We went to shower in our room after and found the shower walls were covered in hair from a previous guest. I raised this with the front desk and we were given a new room. After moving our luggage I gave the bathroom a check and found the tub was full of brown flecks and smears. I provided videos of both to the two women working the front desk. Screenhots attached from the videos. These were two different rooms… We were moved to a third room that they had checked before moving us. In the morning we got up and went for a shower only to find the shower products were empty. We told the man working the desk on Monday morning that our room was again not properly made up. He assured us that we would hear from a manager and that something would be done. We have not been contacted except by automated message thanking us for staying and that holds on our card may take a week to be removed. The pillow cases on one of the two beds were not clean in our last room. The hallway on the third floor was littered with clear plastic wrappers and other trash. We stayed at numerous other hotels on our trip and this was an upsetting way to end the vacation. We chose this hotel as it appeared to be a nicer option and we expected to have my mother with us for the drive back to Victoria. Grateful she wasn't there to experience this with us. I would skip this hotel and stay somewhere else the next time I drive to/from Alberta to visit friends and family. A shameful showing to have been provided three rooms, none of which were properly cleaned, and be invited to leave a positive review.

Good hotel in a great location just of the freeware or Highway One. Earls restaurant a short walk up the hill and the food was excellent. Lots of fast food and shops in the vacinity. Rooms were well appointed and spotless. Free breakfast was the usual american free breakfast for these type of hotels.

We were upgraded at no charge to an amazing room with a spectacular view of the Kamloops Valley. The fitness room, pool and hot tub were second to none. The free breakfast had the most amazing selection of food and beverages and was open and available at 6:30 AM. Loved our stay and wish we could have stayed longer.

I was greeted warmly and got some great advice. I needed a ride to the airport so they provided the number for the Airport Shuttle company and I felt relieved! The room was so very clean! I enjoyed the breakfast options. It is nice to see actual, real bacon and all the other choices. It is nice to not have to go out for breakfast. Nice, friendly staff who take time to chat and make you feel comfortable!

Just finished another short stay at the Kamloops BW+. Check-In & Check_Out was very efficient and all the staff friendly. My room was clean and roomy, the bed very comfortable, internet and AC worked great. Great location, ample parking and breakfast was sufficient. Also very nice to have 24-hr coffee machine in lobby. All-in-all, a very comfortable stay.

The hotels in a great location, was very clean & comfortable, & served good options for breakfast. The staff were friendly & responsive to our needs. There was plenty of parking available, and luggage carts were readily accessible. The HVAC system worked great too.

The room was generous and attractive. The whole hotel experience was very pleasant with a varied breakfast and friendly staff. It's close to the hospital and shopping. I would certainly come back again and recommend this hotel to others. It's very good value.

Have just arrived in this hotel at 9 pm after a long journey. Went up to the room to find that there was no soap, shower gel or shampoo in the bathroom. There were blank mounts for dispensers above the bath and they strangely provided a small bottle of mouthwash! I went to reception to complain and all could provide was a bar of soap. Nowhere to put this whilst in the shower as there is no shelf. Pity as the room appears modern and spacious but in 60 years of travelling, I haven't come across this degree of sloppiness from housekeeping.

Room was very clean and had everything you need; tv, internet, fridge/freezer, microwave, coffee and heated bathroom floors. Breakfast was really great! The staff I dealt with were so nice and very professional. Pool and hot tub were an added bonus. The additional security in this hotel is comforting. I would definitely stay here again!

We were travelling through and decided to book at this location. I was able to get a good rate (so I thought) and checked in. When we got to our room there was a strong odor. Luckily we brought laundry sheets and were able to open the window/put out a few sheets to help mitigate some of the smell. There were leftover forks by the tv and old food in the fridge. Hair in the shower and on the beds. Bedding was stained as well. It was brought up with the front desk who asked for photos emailed rather than just coming to see the room. No additional comment was made from front desk until checkout when offered 50% off my rate. Great gesture until I realized they charged me a rate plan 40 dollars more than I had booked. I didn't bother addressing this as we needed to get back on the road. Breakfast was delicious - ready made pancakes, eggs, ham slices. Freshly cut fruit. Options for ready cooked veggies if you wanted. Good selection of cereal and yogurt. As well as a coffee/tea bar.

This property should be rated Bestwestern Plus Plus Plus. This hotel exceeded by far all metrics of the BW standards. Everything was immaculate condition and the service was first class.

Azmaeen the CSR at the desk was rude and unhelpful. The group rate we assumed was booked under when mentioned to him/they, he said he could do nothing and it was a take it or leave it type rate and to speak with the manager in the morning if she was willing to help. We over paid by almost $80 but had no choice for the night as we were in town for a competition and as participants we needed an early night. As elite members we were not even offered water or juice. Infect more like dishonored

comfortable quiet rooms, nice pool, very good ample breakfast with lots of variation. Great place for families.

One of our group has mobility challenges. The accessible room we were assigned met their needs far beyond our expectations. We highly recommend the Kamloops Best Western Plus for mobility - challenged travellers and their families!

May 2024 We enjoyed our stay in a pet friendly room on the main floor. The room was spacious and we could have fit a medium sized kennel. We had two queen beds, mini fridge and microwave, desk and chair, lounge chair and small closet. I forgot the dogs bowl and they had one I could borrow. There was a large field beside the parking lot that we took our dog to pee, it was mostly tall thick weeds but did have a little packed down trail to walk on. The pool area was very nice with a little lazy river area in it and a nice hot tub. The breakfast was included and there was choice of fresh fruit, eggs, one type of meat, and a pankcake maker. There was cold and hot cereal and yogurt. There is an expresso machine in the lobby free of charge. I would recommend this place especially if bringing your pet, I saw quite a few other dogs at the hotel but there was no noise/barking issues.

I would have given the hotel full stars if not for the hidden fee we were asked to pay when we arrived an hour and a half before their official check in time! They said the room was ready BUT they charge $30 for early check in! That was our very first encounter with staff when we arrived after a long, tiring winter journey. It definitely soured our stay! I have never encountered an ‘early check in fee' at any other place we have stayed and we have booked many hotel rooms including Best Western in other locations. What a shock, especially when the room was ready! A huge annoyance as well as we were literally left sitting in the lobby waiting for check in. We were able to store our luggage at the hotel and walk around the block but the location is an urban, commercial strip, not an attractive area to wait in. When I emailed the hotel afterwards to complain to the manager I got nothing but run around and lame excuses for the charge, something about giving housekeeping staff more time to get the room ready. Give me a break, the room WAS READY. The hotel is clean and the facilities new, but we don't recommend it at all due to being asked to pay $30 just to check in an hour and a half early.

I stay here often, because my work brings me to Kamloops often. It's my favourite hotel to stay in, parking is never a problem and can accommodate large vehicles. I can plug in my block heater overnight. They have electric car charging now (not that I will ever willingly own one.. but kudos to you for saving the planet if you do). Never had a bad stay, the staff are great and always able to accommodate my strange schedule (late arrivals, early departures with a bag lunch since the Ok, the breakfast is pretty decent too.. I recommend room # 201 because there's a massaging chair in there!

This is such a nice hotel. Very clean and modern inside. The bedroom was very comfortable and spacious. The bed was amazing. The bathroom was great. Breakfast is complimentary and plentiful. Loads of choice including various coffees, cereals, omelettes, pancakes, waffles, etc. The reception staff on New Year's Eve and New Year's Day were professional, friendly and accommodating. The breakfast lady was a gem. We just needed a place to rest our heads half way between Jasper and Whistler but we genuinely had an excellent stay and totally recharged! Thanks guys, keep up the amazing work :-)

we spent xmas at the hotel, it was by far the best hotel we have stayed at in kamloops. The staff is so nice, helpful, and friendly. The breakfast is amazing, so much to choose from, definetly something for everyone even our pickiest kid loved it! the pool and hot tub is salt water and huge. the tv is telus so we could watch on demand tv and rent movies! i would not pick any other hotel!

We had one pet-friendly room which was clean. Family member was in for a medical appointment, and staff gave us clear directions and assistance to get to the hospital. Staff provided dishes for the dog, and gave us information about where to walk the dog, etc. Breakfast was good. Overall a great experience.

I've stayed at quite a few hotels in the area. This is where I will be staying from now on. Clean rooms, friendly staff. Quiet. No strange odors, nothing out of order. Keurig coffee in the rooms, another coffee machine in the lobby. Breakfast is a treat. Self-serve, more than enough options, food was above hotel standard. You can tell that staff take pride in their hotel.

I only stayed here for 1 night but I enjoyed the hotel. My room was spacious and clean with good quality linens and towels. The AC and internet worked fine, and the bed was very comfortable. The included breakfast featured scrambled eggs and bacon - both done well. It was also well located and had amble parking. The hotel could use a little updating on decor. Otherwise, it's clean and well kept. I did not use the pool nor fitness facilities, so I cannot comment on that.

Super accessible room, which had one of the best, Rowland showers and bathrooms I've ever been in. I appreciated that. As well as the flooring was all vinyl laminate, which made it very easy to get around.

The service was great, very friendly and helpful Beds were comfortable, rooms were clean and roomy. Quite, the breakfast was great. I would definitely stay here again. Was able to walk to the restaurant for our meal to eat out.

We only stayed one night, and did not have a reservation, so we appreciated that the staff was able to accommodate our request for a one-bedroom, quiet room. It's an older hotel, but our room was roomy and clean. It's located on a busy highway but our room on the top floor was very quiet.

Loved this BW better than most! It had an EV charging station for our car too! Loved the salt water pool & hot tub! Great Breakfast with lots of variety & hot food. Our bed was very comfortable! I was very happy that the toilet was a higher standard & not a low, short one.

I stayed with the family on a road trip through kamloops. the best western was very well taken care of and in a nice part of town. There was lots of parking and the pool was really nice for the kids to enjoy. We would definitely stay there again.

I am paralysed from the chest down and permanently in a wheelchair without the ability to stand. This is one of the very few hotels that I can use because of my condition. it has a very good roll in bathroom for my commode chair and the bed height is very close to my wheelchair base height so I can use a transfer board (brought myself) to move from wheelchair to bed. Overall there are few if any hotels I know of between Calgary and Vancouver that allow this level of accessibility. Pity they do not have a rolling roof rail so people that need to move by sling could also use the hotel. Install that and tell people they have to bring their own lift/sling devices and chargers and you would have a room that darn near any disabled person could use and be a step ahead of the competition.

Travelled to Kamloops and stayed at the Best Western in Aberdeen. Some concern about the Ross Moore Lake fire but turned out to be a minimal issue even though other guests cancelled during our stay. The suite was quite large with only a few negative comments. Assume others staying in a King Size suite would also be tall and yet the height of the counter in the bathroom was quite low. Also, not sure if this suite is typical for the 4th floor but the sound from the adjoining suite was quite prevalent...possibly from the connecting door. The view was spectacular. The guest services including the breakfast were fine but recommend you try to determine potential noise issues when making your reservation.

This is an older and very well-kept Best Western hotel, one of two locations in Kamloops. This location is closer to downtown with easy access for shopping, dining, and walking along the river. The front desk staff are friendly and professional, the rooms and building are well maintained and clean, and the breakfast good.

We were visiting in Kamloops and preferred not to be directly downtown and this was a great option. Very clean, breakfast was great for an included breakfast, hit the spot. This is the first hotel in a long time that was quiet every night. We slept so well here. The bed was very comfortable. Thoroughly enjoyed our stay.

This hotel was very comfortable, we stayed as part of the Rocky Mountaineer package x the room was beautiful, the bed possibly the most comfortable I have ever slept in, beautiful bathroom products x staff very helpful. The only downside was the restaurant under its roof. I am unsure if it's the same management however I imagine not.

Good location, friendly staff, clean and spacious room Only issue I had it's the sound proofing and I can hear the water is being used from other room during the nights I stayed. Overall great experience

Nice clean hotel. Easy access to hotel. Close to numerous stores and restaurants. Seems like a safe area. Customer service could be better. Back rooms had a peek a boo view of the river. Saltwater pool was clean and relaxing. Hot tub was clean and in working order. No towels in the pool area, even though we called and asked if they had them down there.

I noticed the bedding cover had a big stain on it. The staff should be concerned of making the best impression for their boss/hotel owner. Do not use stained covers it looks bad for the hotel. I liked it overall.

This hotel is old, dingy, musty and very dated. The room smelled, it was dark and the towels in the bathroom were dirty. The breakfast is mediocre at best. I was booked to stay three nights but checked out the first night and went to the Fairfield instead. Save your money, don't stay here.

The Staff and cleanliness was great but the Suite for the price was tiny and poorly lauded out. The bathroom/walk-in shower stall was located diagonally across the suite from the bedroom. The walk-in shower was so narrow I barely fit! The bedroom was so small the luggage rack had to be out in the Mai part of the suite. The hotel is only a few years old but the suite looked outdated. Look else where for better priced way nicer suites in Kamloops.

Our room was cozy and clean. The breakfast was a variety of delicious healthy foods and the staff were polite and friendly. The only issue we had was that our television did not work and the staff were unable to help trouble shoot the problem, due to the hotel being so busy - but other than that it was a great stay. The tv was not a big deal because we had an iPad to watch movies on anyway.

The stay was great. Hassle free, very helpful. The room was clean and warm. There was coffee in the room. The vending machines worked. All very good. I was travelling with young pups and the staff helped accommodate and take the stress away. I got the room closest to the doors going out for easy access

Great place to overnight between the coast and Calgary. Rooms are up to date, clean and comfortable. Staff was proficient and friendly. I've stayed here 8 or 10 times in the past 3 years and plan to stay again.

We had some issues with the billing of rooms and unwillingness to listen when they made a mistake and had to wait for shift change to deal with the mess they made Other than that the breakfast was amazing. Rooms were clean and staff friendly enough

Comfortable and spacious room, fun pool and hot tub for the family, although the pool was a few degrees too cool for an extended hangout with the little one. Breakfast was a highlight; good breakfast variety and selection, including various self-serve bread products including pancakes and French toast, oatmeal and a variety of toppings, and hot items that changed daily. Fewer options for vegans, but they certainly would not go hungry. Overall great value for the price, appreciated the bit of festive Hallowe'en decor in the lobby and breakfast room as well.

Happy with our stay. We had a nice big room, for 4 of us. The location was central and convenient. The hotel & room were clean and the staff was helpful and accommodating. Overall, we were very happy with our experience.

We only had one towel in our room for 5 guests and one of the beds had stained sheets. Our room had 2 queens beds and a pull out couch, the room should have had a minimum of 4 towels sets for this size. The towels we finally did get had so much bleach in them that our eyes were burning and swollen the following morning. Our sheets should have been changed or the stains noticed if they were changed.

What a great hotel. We had such a lovely stay at this hotel. The fitness centre, pool and hot tub are awesome. The complimentary breakfast was exceptional. I would highly recommend this hotel for a family, individual or couples. Nice area and a pretty nice view of the valley.

Stayed during surgery standby, and staff were very accommodating. Quite costly but it was Labor Day weekend. Enjoyed our time, and heard the breakfast was very good. My daughter really enjoyed the pool as well.

Definitely worth the stay, the value of the room is worth it. I don't have a pet but they also do provide pet friendly rooms which is always nice to consider that as well. The beds are very comfy and being across the road from a Starbucks was a big bonus!

I had a great stay here. It was a busy long weekend and I was exhausted, but they offered me an early check in to place my bags and unwind before my tournament. The location was very easy to access and travel about. The breakfast room was clean, practical for a solo traveller or group, and there was plenty of food and beverages. Will definitely come back and use this facility again

272$ for one night on a Tuesday, really wasn't worth the price tag thought I'd treat myself to a nicer room and paid 300$ for a pretty average mediocre room stayed at Marriott two days later what a world of difference for the same price.

all the employees where very friendly and helpful , the room was very clean and spacious , the beds very comfy. The breakfast was excellent whit lots of healthy choices . Nice swimming pool and hot tub. Good location. Overall a very pleasant stay

First impressions count and the BW doesn't really scream "Plus" to me. A hotel that locks it's main doors for safety reasons over night, and IMPLORES you to remove all valuables from your vehicle is a bit worrying from the get go. The room itself was basic and seemed vaguely clean. If hotels are going to suspend cleaning during a guests stay the REALLY have to do a better job of cleaning between stays. Actually cleaning with a vacuum cleaner and elbow grease. Oh and BW toilet paper is some of the flimsiest I have ever come across.

As a disabled person, I like to travel. My greatest problem is getting around how most rooms are setup for people that still have some ability to stand or turn. I am paralysed from the chest down and getting older. This means I cannot climb up onto high beds from the wheelchair because I cannot stand in any way. I also use a commode chair for toiletries and showers and most accessible rooms do not have showers I can take a commode chair in. They expect me to transfer to a bench and shower that way. Because of my high paralysis, I have terrible balance. I cannot control my stomach muscles and that would be dangerous and once I hit the floor, almost impossible to get me back into my chair. That said, this hotel has a great, large bathroom that allows me to use my commode chair easily. The bathroom is probably 10x10 feet and showering and toiletries with a commode chair is relatively easy. Bed height is a touch high but not terrible. I know the bed in the second accessible room was too high for easy transfers but I do not know if they have changed that mattress to lower it a bit. A shorter woman who had used that room before me has commented that it was too high for her to get on the bed easily. I would simply ask the front desk to measure the mattress height and compare it to your wheelchair seat height. I would like to see the Hotel have a transfer board available for the accessible rooms but I always bring my own in any case.

This hotel presents a nice breakfast and rooms are pretty standard. However this hotel has a RCMP documented history of theft from their guests vehicles. Do not leave anything on your vehicle or visible inside.

The Hotel was closed lots of different types of restaurants and fast foods all within walking distance. Also close to lots of food stores and within 5 minutes of three different malls. We were there for a baseball tournament and it was only 8 minutes the the diamonds. Looking forward to coming back.

excellent hotel for a stop over, near restarants an rooms very comfortable. The hotel corridors are a bit daunting in that they are not the brighteat or freshest in decor, but excellent staff, and facilities

Great place to stop for an overnighter. Big comfy beds and very clean . The most amazing thing about this place is the breakfast buffet which is complimentary . Everything you could imagine including bacon , eggs , waffles and pancakes . Would definitely stay here again .

A great stay, staff went beyond our expectations and were greeted with smiles! The Breakfast was awesome, so many choices! They have a pancake conveyor belt, which as you can image was a HUGE hit and so taste!!!!

This hotel was very clean. It offered guests a decent breakfast and there was a coffee machine in the lobby which you could get various types of coffee or hot chocolate at any time. The room was a very good size and the decor was updated.

Took my two daughters for a fun getaway they totally enjoyed the hotel and had a great time swimming and using the hot tub. We all had an excellent sleep and felt totally refreshed and relaxed. The staff were excellent friendly and very helpful.

Suggest that BW Work Plan do not include work Construction when Guests are on the floor below, who will hear the loud noise while trying to sleep at or up to 11:13 pm. At 7:30 am construction work started again. We checked out early as we could not even sleep in.

Quick and efficient Reception, spacious room, comfortable bed & duvet, weak WiFi kept disconnecting us from internet, good TV channel selection for sports & movies, good breakfast selection & quality, close to several restaurants along urban highway.

Room was clean, however walls must be paper thin as we could hear the kids in the room next to us quite easily. The breakfast offered was extremely disappointing. The "hot" items sit in a warmer..don't be fooled thinking you are getting a fresh omelet. It was a folded piece of carboard sitting in a warmer. NOT prepared for you. No fresh waffles etc. 2 varieties of muffins, 2 varieties of sweet granola bar, cold boiled egg, green apples. Oh.. packaged oatmeal you could mix in hot water. 2 types of cold cereal- rice krispies and chex. Bagels were offered, however i have never had a bagel like this before- textures was not the typical heavy bagel, it was light and airy. Needless to say, we went out for breakfast the next day.

Mohit at reception was awesome and made us feel so special. The rooms were so clean with excellent view. Awesome customer experience. I would definitely recommend BW at Kamloops if you are travelling from Calgary to Vancouver or vice versa.

Clean, quiet, service oriented; we were just passing through Kamloops en route to Vancouver, didn't know exactly where we would end up so didn't prebook but it was no problem finding the hotel and checking in. Excellent wifi and good choices for the included breakfast.

The hotel is easy to get to, the room was clean, the staff was friendly and efficient. I really love the ease of check-in and check-out when you are a rewards member. I would definitely stay here again.

Went to Kamloops for a weekend track meet. Hotel was idea forbour purpose. Close to where the meet was and plenty of choice of restaurants nearby. This BW is an excellent place to stay in Kamkoops for any reason. I try to use this chain whenever I can but as it becomes more popular it is often difficult to find accommodation, especially at short notice.

Family of 4 on a 3 night stay to ski at sunpeaks. Usually we stay in sunpeaks and pay $350/night but this year I couldn't afford that so this $180 full suite (microwave and fridge) was perfect for us just a 45 min drive to the mountain and the pool was a huge hit with my young kids as was the full breakfast. Planning on staying here next year too. Clean, modern, easy Highway access to sunpeaks, right near dominos and Tim Hortons- great choice!

Beds were grossly soft! Sunk right in. Stayed 5 nights with 4 people room was not cleaned or refilled until I complained the fourth day. One front desk clerk was very rude but the others were good. Hot tub had no jets,they said they were waiting on a part to fix it.

Passing through town and needed to stay 1 night, this location is our 'go to' spot in Kamloops. The rooms are always clean, staff are friendly, and the beds are consistently comfortable. We know it's going to be the same, consistent experience each time.

Staff awesome and friendly, check in and out smooth. First room had some noticeable and concerning stains on the sheets. Staff quickly rectified and got us a new room. Central location for shops and food as my husband and I stayed to go shopping for Xmas and are from out of town. Breakfast had options but eggs bland.

Speedy check-in and check-out was great for a night doing a long distance delivery. I didn't book ahead, but they had a spacious room for me, access to the pool and because I left too early for their complimentary breakfast, they had a few packed breakfasts to give out to go for early guest checkouts (at 2 am!)

Great hotel. The front desk employees were very friendly at both check in and check out. Bed was super comfortable and room was very clean. Loved the coffee machine in the lobby where you could get fancy beverages like lattes and cappuccinos. Would definitely stay there again and would recommend it to anyone staying in Kamloops.

Beautiful Hotel. Clean and modern look. I have stayed in many Hotels over the years and the Best Western plus is at the top of my list now. Lots of parking and close to City amenities. Friendly staff and very help full I was on a ski trip with friends and the hot tub and pool where a nice perk. Well worth it. I will be staying at this hotel again.

Super friendly staff Super clean Great for family's or even business. Amazing view of the mountains. The wood style ceiling were definitely a surprise look to the room Great for tall people, tall ceilings.

Had a comfortable stay, room was nicely updated and had everything we needed. Very clean, bed was comfortable and had lots of pillows. Great choices for breakfast with friendly service. Hot tub was perfect

Sad to report that my business stay ended in finding a Bed Bug alive in the room I was staying in. Naturally I was horrified.Although the general manager apologized to me, they did not compensate me. I had many things to replace including my luggage. They claimed they “didn't know where the bed bugs came from” as their reason to not compensate me. Does that sound right to you?

Good location within walking distance to restaurants and grocery stores. Ample parking with 2 EV chargers, although shared with wheelchair spots. Semi sketchy area of street people…..keep valuables out of sight!

Staff and hotel were both excellent. Would recommend anyone to stay here. Questions were answered, explained areas of interest and advised us on weather conditions for driving to Vancouver on our last day.

Checked in, nice stay. I had no issues, that is wonderful. The staff was good, rooms good, I have no complaints. I am a fussy person. Many times there has been some type of issue, this was a great hotel.

We had 2 little pups travelling with us. The room was spacious, clean & all hard floors. No carpet anywhere was just the best & we appreciated this positive experience. We'll definitely stay here again.

Staff friendly. Room clean & efficient. Was nice having a separate bedroom and living room. No decaf coffee but nice coffee service. Breakfast ok. Would have liked a bit more variety. Would stay there again.

Travelling with a pet has its challenges but this property made it convenient with ground floor room that had easy access to outside. Cookies upon arrival were a nice touch. Huge room with tiled floors worked well for our 1 night stay. Free breakfast was a bonus and self serve cappuccino topped the checkout.

I find the sound-proofing in the room was not the greatest, as I could hear lots of noises from the hallway and footsteps from the upstairs' room. But I just finished a 4 week vacation with my girlfriend, and this was the most comfortable bed we've slept in during our trip. Kudos!

We stayed at the hotel in September 2021. The room was very clean and the design of the room was lovely. The lobby had a wonderful coffee machine, where you can make cappuccinos, latte or other drinks you like 24/7. The quality of the drinks is better than some fancy coffee shops. The hotel still featured hot breakfast, which was very nica given that the majority of the hotels switched to bagged breakfast.

When we checked in, we were given key cards to a room that was already occupied so we had to drag our luggage back down to get a new room. The room we were given hadn't been properly cleaned. It was obvious that someone had been sitting on one of the beds and there was dirt and fluff where their feet had been on the bed spread. The bathroom counter was sticky and the tap was very streaked so I had to clean those. A dirty, used washcloth was still hanging on the shower rod. There was a long dark hair in the sink - we are both blonde. I dusted the lint and dust off the tv table and the Kleenex box. The hotel was apparently completely booked so I just cleaned up and we kept the room. We also overheard 3 different guests complaining about issues with their rooms. One guest was very angry as his issues hadn't been attended to. We are BW rewards members and I'm sad to say that this was very disappointing.

I reserved a room through Best Western's website. I specified I needed a room for a handicapped person. This instruction was not passed on to the hotel. What was interesting was they noted I was a new client but passed on contact info that I haven't used since April 2020. The hotel did find a handicap suite but obviously the designer has never travelled with a handicapped person. I suggest they look at the handicapped room at the Heartland Hotel in Lamont, AB to see what one should look like

Stayed here one night during our recent road trip. Front staff were friendly enough and pool was lovely. The room was large and comfortable as was the bed. Unfortunately we could hear a number of neighbours well into the night - stomping and banging (cupboards?). Thankfully it eventually settled. Breakfast was lovely, especially being a hot breakfast with options to choose from. Would likely stay again in future.

We had a suite, I was meeting a friend for the weekend and we really enjoyed the pool and hot tub, the location was awesome and the lady working the breakfast room was so joyful and pleasant. We really enjoyed them a lot. A downside was laundry room out of order but the front desk person directed us to a laundromat close by Also the bed was kind of worn out and we kept rolling into the middle. My friend seemed to always have to renew his key but mine worked the whole time! We enjoyed many sites and restaurants in the area. Really love Kamloops and hope to return again soon. Overall it was a great stay and we like the Best Western Plus a lot!

This seems to be a newer property. We were very happy with our stay. Columbia Street is a busy place which means lots of restaurants and places to shop. Yet the rooms are very quiet. The young lady in the breakfast room was a true delight and the beakfast was terrific. We will stay here again

We needed a place to stay on our way to Vancouver Island and almost every hotel in Merritt was booked already, so we chose Kamloops for our overnight stay. Got a special rate on the Best Western Plus and we were very happy with our stay. Big room, very comfortable beds and very convenient location close to several restaurants and shops. We didn't use the swimming pool, hot tub or fitness centre, but they all looked good. The free breakfast was good, with hot options to choose from ( bagels, pancakes, scrambled eggs and bacon), plus the usual continental breakfast items like yogurt, fruit, pastries and coffee and juice. Will definitely stay here again on a next visit to Kamloops.

The hotel wasn't bad just too expensive for what you get. Our first room was only half cleaned but they switched rooms for us. The pool wasn't very clean. It is a decent hotel but not worth $235. The breakfast wasn't very good but with the COVID restrictions it's to be expected. I didn't think they would even serve breakfast.

Stayed with my daughter in a King suite, and my mom & sister in another double queen room. Each room was large, clean and well laid out. We were able to gather in the suite to play games & watch TV together with enough seats & room for 5-6. Breakfast options were great and all of the staff was very friendly.

Excellent accommodations, clean and conveniently located. Staff were good to deal with and helpful. The room was well maintained. Breakfast area was clean and the choices were god, Staff again were very friendly.

Wonderful hotel staff. The pool and gym are great but the show stopper is the breakfast! Convenient location for any family passing through to get to other destinations or for those sticking around Kamloops for longer stays.

Hotel is nice and clean but bed was not comfortable and we had a screaming kid next room and got no sleep. Not the hotels fault I guess but not one person asked how our stay was, which I was disappointed about. Just said to ourselves we'd very likely never stay at this location again. Be warned the pancakes are really gross too. Maybe just a one time thing but it was like eating wet flour.

Bedding, towels, Kleenex, coffee cups, drinking cups were missing. One unclean looking towel hung up. Location good - breakfast good. Staff wanted me to pick up missing supplies from the front desk. They did bring up some, but were complaining.

Price is high for what you get. Great to have breakfast included! Good to have 24 hr check in. A great location to use Air Miles rewards at. Will be better when the pandemic is over. More complimentary items for the price.

The hotel, good location I was attending lectures at TRU so was less than 10min walk. Breakfast was OK, not lot of choice. The room was not very clean, had some stains in the carpet. And all the coffee maker and cups was full of dust. Paid nearly 200 a night and expected better quality, was there 5 nights. The pool area child friendly.

We were supposed to stay in Merritt BC but due to the fires we felt unsafe, The Best Western in Kamloops had a vacancy so we went there instead. The room was nice and clean, the beds were comfy and the internet was quick. My grandson loved the pool area. The breakfast was nice and hot, we had a western omelette with toast. The girls serving the breakfast were very friendly and helpful.

We had booked a pet room and it was confirmed by the front desk agent. Two days prior they cancelled our room because the front desk person did not actually book a pet room or get the guest number right. He was very busy getting me signed up for the rewards program though. We were travelling from 5 hrs away for a medical appointment with no other options, we live in rural BC. Very disappointed in BW, check your e-mail reservations if you book with these jokers.

check in was fast desk clerk was super friendly and our room was vey comfy and clean! pool was amazing with the lazy river in it ! love it ! breakfast was like a take out resurant would rather it be bifft style but thats ok :)

We stayed here for one night stop over on our way to Alberta. We arrived late at night and the lady on reception was super attentive and very kind offering is a free late check out if we needed it. The room is clean and well appointed with good coffee and tea making facilities. Unfortunately the walls are paper thin and you can hear most of what goes on around you throughout the night and early morning, so not a restful nights sleep at all and we are not light sleepers, particularly after a long journey. Due to covid protocols breakfast is served as a canteen style, which is fine and totally understandable, but as a result the food is not good. Cold scrambled eggs and cold sausages and just not tasty. It's a shame as this hotel has the potential to be great.

First time staying at this particular location. It was nice enough for the price and location. Room was clean and inviting, air worked well and the beds were soft and comfortable after a long day on the road. Lots of food choices near by and the casino is 7 min away. I'd stay here again.

My job is to book travel accommodation for pilots performing wildfire suppression efforts throughout Western Canada. I think most people don't realize that hotels often will prioritize higher paying vacation guests (especially in peak areas during the summer) and it can be extremely stressful and difficult to try to find last minute accommodation for our employees. Jennifer Krohn (the operations manager of this location) and the rest of the staff have gone above and beyond this forest fire season to make arrangements for our staff (the first responders fighting the fires in that area). While many other hotels in this area refused to even put us on a wait list, or price gouged our first responders due to limited availability, this hotel made special arrangements to ensure that we had a place to stay. I hope that others recognize and support businesses like this that are doing their best and prioritizing the forest fire suppression efforts (not trying to profit off the fact that rooms are of limited availability).

After a nine hour drive we checked into room, unpacked sat down to relax and a dog started barking and whining. Went into hallway and found the noise was coming from the room next door. Knocked on the door no answer. While in the hallway another dog approached and was led into the room two doors in the other direction from my room. Reported to staff and the only solution to the barking, whining dog was for my wife and I repack and move to another room. I would expect this situation in a lower priced motel not at a Best Western Plus!

This is a perfect place to rest between Edmonton and Vancouver. The grandchildren loved the swimming pool. The lazy river was thoroughly enjoyed. The breakfast offered was delicious. My grandson was thrilled that he could go back for seconds. They even offered glutten free bread for our daughter with a wheat allergy. Will definitely stop again.

The front desk staff at this hotel was not friendly and in fact, rather abrupt. We had to call for more towels and soap and the front desk clerk was rude and told us we had to get it ourselves. For the price, we were not satisfied as this was no better a hotel than the 2 star hotels we would typically stay at.

Staff never explained chages so even though breakfast was included we went away to find a restaurant before continuing on our trip. Rooms very clean quiet area so had good sleep. Staff snooty did not take time to explain new corvic. Changes

Stay pleasant great staff felt safe great breakfast. Building appearance good parking good.Room nice size. Felt welcome safe good location.Nice decor and lobby. Covid protocol excellent staff helpful great attitude.

We love staying here and do so about once a month or so. Most of the staff are amazing and our status are always great. This time was extra special! We had the pleasure of meeting their newest staff member from the front desk Miss Tatjanna and what an amazing , sweet wonderful young lady. She's always happy ,cheerful and always goes out of her way above and far beyond to make sure every single person feels amazing. She focuses her attention 100% on whoever she's talking to , maintains amazing eye contact . We've been staying in hotels around the world for years and have yet to encounter such amazing customer service. Good job Best Western you've definetely gained your best asset with Tatjanna at your front desk.

We chose this hotel for the pet friendly rooms and easy access out back for our small dog. The room was very large and clean. The beds were super comfy and in fact I wrote down the name on the pillow so I could find them for home. My only complaint is people who don't pick up after their pets.

Nicely decorated and clean room, the bed was soft and the room had nice separate sitting area. Great hot breakfast that you order and good to see staff wash tables each time someone left. Front desk clerk was amazing and helpful and I really appreciate her thoughtful actions of letting us park in well lit area.

The motel has made it very easy to stay and be comfortable while the pandemic is on going. The use the pool was made easy and the motel has created a great way to get breakfast served in the morning. Staff are always pleasant and it is a great place to stay.

An overnight stay here to get away and go out for a nice dinner in Kamloops. Our room was ready when we arrived which was a bit earlier than normal check in time. We were on the 4th floor with a view overlooking the front entrance and city. We had previously stayed on the opposite side and noticed it was a bit quieter than this time. Room was clean. Normal amenities such as TV, coffee supplies, small fridge , etc. Breakfast was provided and in spite of Covid, they offered a very good selection. Upon check out our vehicle wouldn't start so the front desk receptionist offered to get their maintenance person to boost my battery. Turned out to be a loose terminal but he had the proper tools to secure it. Great service by the receptionist and maintenance. Thank you!

This room was not very clean. Dirt on the remote and cheese on the couch. The bathroom had hair from the previous guest. All at a time when there is suppose to be better cleaning for covid. The staff was not willing to help at all.

Great price and terrific room. The view our towards the east is nice. Well appointed and very comfortable. Breakfast was very good and it was prepared nice touch given the COVID situation. Front end staff very helpful and knowledgable about amenities near hotel.

I will be staying here again at least twice, on my next return to Northern B.C. coming this October. We both felt safe and comfortable during this not so pleasant time of Covid19, when it has been necessary for my husband and me to travel. From the moment we were greeted in the lobby, that was well marked out for guests to stand and be spaced out properly . There was a refreshment area set up for guests upon arrival while waiting to register/ check in. I would recommend an excellent stay in the Best Western Plus Hotel in Kamloops, BC..

We had a staycation for my daughters 5th birthday. We had a wonderful time! The bed was very comfortable and we really enjoyed the pool! The service was excellent! Loved the option of still having breakfast for my girls with covid!

The rooms could use some updating, but they were very large and comfortable. The staff was very friendly, though the checkin process took a long time (almost 30 minutes). There was only one person on duty at peak check in time (she mentioned they were a bit shorthanded) and there was a long line of people checking in (properly spaced). As several didn't have reservations and/or weren't Rewards members, it took a while. But good location for a night's stay when on the road, close to the highway and restaurants. Good breakfast options in the time of Covid.

Felt safe from the moment we arrived to the moment we left. Lots of parking, room was nice, we disinfected the room ourselves just to be extra cautious. Breakfast was good, you order and get served your meal from behind barriers. very safe.

Beautiful clean hotel. Friendly professional staff and service. The reception lady was awesome! Rooms are bright and spacious, staff and Hotel all are complying to Covid rules assuring comfort and safety to all their guests. We highly recommend this well kept well managed hotel.

We enjoyed our sty, it was a first hotel stay since the CoVid pandemic hit Canada. We were not sure what to expect. The staff were excellent, we felt welcomed and safe. We had a great sleep in an awesome bed, enjoyed breakfast and continued our journey. Thank you BW!!!

Only place we stay when in Kamloops. The staff are always friendly and offer amazing customer service. My wife has a service dog and we have 2 teenagers and they love the lazy river and size of the pool.

We had a great stay at this location, staff was friendly, easy to talk to and all were very helpful. The cost per night was good for the value we got, especially due to the Covid. The check in was easy, from desk staff was very helpful in providing us with a location for dining, we got to the hotel sort of late. I would go there again, hands down.

Great hotel. Best Best Western I have been to in a while. Nice staff. Clean. But my car was vandalized and played stolen in the parking lot. No warning or caution on check in. Then when it happened, they said it happens all the time. Their security footage was mute. Awful end to a nice stay. Dont stay here if you have a car. It will get vandalized and people in Kamloops just consider that "normal".

Very clean. Very friendly and helpful receptionist. Even with the Covid protocols in place, the check-in and next morning complimentary breakfast went very smoothly. Great location and easy to get to many restaurants and shopping centres.

Pool was open just had to call for swim times. Grab bag breakfast Service was awesome very helpful had options for paying Quiet Great location Nice and dark in room Love the heated bathroom floor Fridge/microwave

The hotel has a covered area next to the foyer for un/loading your car when arriving or departing- good when snowing. The lift is big making it easy to get suitcases in. The breakfast was superb, immaculately clean and well catered. The rooms are a good size. The bed & pillows excellent for comfort and rest. The hotel has a car wash, gas station and shopping centres close by. Good location for the shuttle bus to Sun Peaks. The young bloke at the reception was very helpful with the invoicing. If lucky enough to return to Kamloops, we'd gladly stay again.

good place to stop while travelling through BC. Friendly staff. Reasonabley priced. Located for easy access to the main highways. The rooms are a little dated, but comfortable. Quiet location. Would recommend to friends and family.

The rooms were large and CLEAN!. They are pet friendly and accepted our 20lb dog no problem (with a pet fee of course). We stayed at two other hotels throughout the province this trip and none of them were as clean as the Best Western. Definitely will stay here again.

The room was very clean, large with a large bathroom. The hotel had a large clean pool and hot tub. There was also a continental breakfast. The internet was fast and efficient. Staff was friendly and able to answer all questions.

The hotel is kept very clean and the beds/rooms are comfortable. The breakfast offers multiple options from eggs/bacon to oatmeal and fruit. The location is close to shopping as well as the bus system.

Traveling with my daughter and 4 little ones and staff were friendly and accommodating and made it a pleasant break in a stressful travelling time. (/roads were bad). We chose to stop to make it more fun for kids and the pool and breakfast made it a joy to travel with the family.

In town for business so spent the night. Was offered advance check-in via BW's mobile app so proceeded that route. When I got the to lobby all I had to do was show ID and the CC I was using. I was upgraded in room (KS on top floor). Very quiet on the back side of hotel, room was clean and it was quiet.

We were traveling down to Kamloops for a funeral of a close family member...a parent! I asked if they have any special rates for people traveling for a funeral and staying 3 nights. I was told the manager that looks after these types of special rates was away until the following week which doesn't help us at all. The room we were given was directly across from the elevator so we could hear people waiting/exiting the elevator and all the cleaning staff with their trolleys early in the morning. I must say the room was very clean and nice, even though it faced the parking lot and columbia street The bed had a big hole/dip in the one side and made me feel like I was gonna roll out of bed onto the floor. The pool was very very cold which made my daughter shiver almost immediately. The hot tub was almost too hot to use...I'm guessing it was 103f or 104f which was quite surprising for a hotel hot tub. There are no change rooms in the pool area and the shower is right on the pool deck area. Both nights we used the pool/hot tub there were no towels left in the pool area to dry off with. The breakfast room was nice and spacious. It had a nice selection of toast, scrambled eggs, sausage, bacon, pancakes, muffins, cereal, and juice/milk/coffee to drink, unfortunately the food was cold 2 out of the 3 days we were there. There is no bar or restaurant in this hotel so both nights we were forced to order out and leave the hotel to go get dinner. We would have of had 2 other groups of family members stay there with us but we couldn't rightfully recommend this hotel to them as it was very expensive and we couldn't give it a good review after our first night there. DEFINITELY not a 4 stay hotel !!

I have been seeking out BW Plus on all my trips over the past 3 years. Their hiring of quality staff is excellent (no I do not have any family working for them) and their attitudes are always great. The rooms and amenities are first class for my purposes and the range can be very first class to always a room and hotel I can count on. BW Plus Kamloops never disappoints.

The building is great but the service is poor. Food trashes on the room carpet, loose treadmill in the fitness room. Only 2 towels in the room whereas I had made a reservation for 2 adults and 2 kids. Staff don't show a welcoming attitude. This place has lower quality compared to BW Plus hotels in Ft McMurray and Fernie.

The staff were very courteous of all our needs. The room and hotel was clean and presentable. The beds were neat and comfortable. The breakfast was excellent and complimentary with our stay. Excellent

The Best Western in Kamloops is an excellent hotel to stay at in the area. The view over the city with the Xmas lights sparkling was delightful. The staff from all levels to the front desk, breakfast nook and cleaning staff were pleasant and accomodating for whatever we needed. The hotel was nicely decorated for Xmas which made our stay even more pleasant.

Best Western is my go too hotel chain and has been for a dozen or more years. Now sort of retired it's still my #1 go to. Always friendly staff and you know that you will be satisfied with the experience each and every time. Their are minor differences in each hotel but I have never not been pleased

I'd recommend this hotel, out of all the Best Westerns in Western Canada, this is in the top 3 and the breakfast was probably one of the best if not the best. There are also decent restaurants within minutes from here.

Huge rooms and very professional hotel. Our stays here frequently on business in the Kamloops area. Only complaint is that beds are too hard for my liking. The hotel is near two great Indian restaurants.

The staff are always great to deal with, rooms are clean,pool and hot tub are great and you always get a good nights rest. Breakfast is always great with many options for anyone to choose from. Great place to have a family stay.

This is a great hotel for a business stay. Very functional. The pool and hot tub were amazing and relaxing after a days work. The breakfast was served on paper plates which I thought greatly diminished the otherwise quite tasty experience. Convenient location though.

Every "once-in-awhile" we get pleasantly surprised by an exemplary property and its staff. This certainly applies to the Best Western Plus Kamloops Hotel. The front desk personnel treated us as special people. We were also pleasantly surprised by the room upgrade that was given to us. The small suite was incredibly clean, modern, and everything worked to our satisfaction. Prospective travelers should also be aware that a complementary breakfast is available. We appreciated the wide array of cold and hot items. We tried hard to find something wrong with this hotel. We were unsuccessful. We have no hesitation in recommending this fine property.

Great location for a halfway point between Edmonton and Vancouver! Wonderful for families. PET Friendly which is great for us and our pup. Close to a huge assortment of restaurants and fuel stations. It is our go to place for the past six years.

We found the location of this hotel to be its most appealing attraction. Staff looked tired, and displayed very poor customer service. There was a miasma of cigarettes throughout the hotel. Breakfast was unappealing, however, the coffee tasted great.

hotel was almost 3/4 full, quiet night and very comfy bed. microwave and fridge an asset. only thing that woke us up was the maid but it was 8 am and time to get on with the day. Wifi wasn't the greatest but it worked. Room was clean but dusty - they should have done a quick room check before we arrived.

this was a last minute stop in Kamloops and and we were lucky to get a room everything I had checked on line was booked but took a shot and they had a room available . The front desk people were very nice and helpful as well as the Breakfast ladies were very accommodating. Overall a great hotel and is close to plenty of restaurants and stores.

Having spent five days at the Osoyoos Best Western which was amazing, we decided to stay at the Best Western Kamloops. This was very disappointing. The room was depressingly dark but clean and tidy. The front desk staff were disinterested. Breakfast was mediocre. This hasn't stopped us using Best Western Hotels.

I stayed here on a stop over on the way from jasper back to Vancouver. It was a nice base from which to have dinner out in jasper and do some shopping. The place is clean , good sized rooms, and the bed was very comfortable. I personally slept very badly as there was a green smoke alarm light right above my bed which I could do nothing about and did emit quite a lot of light when it was dark. I ended up on the small sofa at one point just to get away from being under the light. I am sure this wouldn't at all bother most people but I find it hard to sleep without darkness. The breakfast which was free was functional and nice but nothing to write home about. There is a smallish pool and small fitness room (it's not a gym). An average place but a decent stop over with free parking.

I enjoyed the room and the bed. I slept very well. The breakfast was kind of basic, good, but basic. And the gym the same, quite basic. The staff was nice and chatty. The hotel is far from the downtown (not that there is much to see there).

Didn't give me all of my reward points, or my Green option points. Room was dusty, poor housekeeping. Asked for a late checkout, put the DND sign on the door, the housekeeper still disturbed us early, and asked if we were a late checkout, I said yes, she said front desk didn't tell her, front desk said they did and got in to a blame game. No towels in the pool area. Wifi kept dropping off. This BW location continues to deliver poor service, on the most basic of things. The saving grace was the dining room attendant 2 of the three nights we stayed there was fantastic, professional, and attentive. I wish a second BW would open in Kamloops so we had options.

The hotel is in a good location, the rooms are very comfortable, staff are friendly. Nice selection for breakfast, lots of parking. Thought that the running/walking map was a very nice touch . Will definitely stay at this property again.

Always stay here any time we are in Kamloops. Very clean and friendly staff. Great location. Breakfast is a variety of options. Love the pancake maker...so quick. Breakfast room kept spotless.very comfortable beds.

We stay at the BW Plus Kamploop with our little dog for 2 nightsl The room is nice a big and the floor is not carpet which is very nice, make the room feel cleaner. The staffs are very helpful and good breakfast. Closed to the look out so we can go for a short walk down to check out the view.

Not happy with the service. Hope if they improve it. Won't recommend anyone who is looking for any preferred membership services which they get any other bestwestern where they are valued. I am not going stay at this hotel anymore.

Gone downhill. Stay here every year on labour day weekend and have been extremely satisfied except for this year. Price has increased by 25/30% per night and lack of staff has created areas of concern.

This is a really great hotel with many amenities. The rooms are clean and spacious, the breakfast is really good and the staff are very friendly. It has everything you need for either business or personal travel.

This hotel is fairly new. The service was great. The rooms spacious. For the most part the room and bathroom were very clean. There was one housekeeping issue but management took care of the issue and made sure our stay was good.

Great location, easy access to freeway as well as downtown. Rooms were clean, quite spacious and well maintained. Service was friendly and helpful. Breakfast was as good as can be expected for situation. Lots of parking, quite quiet, bed was good and bedding was quite nice. Pool area was clean and hot tub was nice and hot.

The staff were very helpful with storing my sons downhill mountain bike and consistently offered other assistance as requested. Thefoodservicestaffhpedwoth special food required by my son due to gluten intolerance .

This hotel is older, but had clean rooms. Location was good off highway easy to find. Basic breakfast provided. Rooms seemed a bit on the smaller size for 4 of us sharing one room. Front desk were very courteous and even allowed us to check in early after travellig all day which was nice.

Love the pool! Love the fitness centre! Rooms are always clean and in good working order. I was travelling with young grandsons this trip. They loved the breakfast buffet; great selection and easily able to accommodate two very different appetites.

I had issues with my reservation due to BW corporate policies. After being spun around by some national BW employees, I decided to stay at this hotel anyway - mostly because the women at the front desk was so kind. Know, the following: the parking is ample, the rooms are fine, the breakfast was better than average, the WiFi worked very well and the service was professional. Over the last two weeks, I have stayed in maybe 7 different properties throughout south and south-central BC (Cranbrook, Kelowna, Grand Forks, Kamloops, twice, and Whistler. All of these stays involved Wyndham, Hilton and some independents - this BW was the best.

Although the lobby and exterior of the hotel look nice the rooms are horribly furnished. Bed is uncomfortable, walls are paper thin and the decor is horrendous. Stay at the Sandman Signature which is less expensive and in a completely different leauge than this place.

The Kamloops Best Western has made a pretty good accessible room with excellent bathroom facilities. The bathroom is very large and fully tiled, including a wheel in shower (also bench provided) with a large amount of room for even the largest clients. The general suite has a large main room with a secondary bedroom off to the side. The bed in the room is comfortable but very hard to get onto because of the height off the ground. People in wheelchairs who cannot stand will have problems getting on the bed and may have to use the fold out couch which makes into a twin bed. This hotel gives you a lot more room to pay with than any other hotel I have stayed at. As a disabled male (late 50's) who cannot stand I have used this hotel on multiple occasions and my only caution is the height of the main queen sized bed. If you can weight bear this is less of a problem but the bed may still be high for shorter people (under 5'4") who can stand.

The hotel was in good location but most hotels in Kamloops are. The inside decor is very clean but just a dark outdated interior. It was the noise level that would deter me from staying again. I could hear the footsteps from the floor above very easy. So much so that it woke me in the early morning. Also the noise from the hallway was easily heard too. The bathrooms in the room are at same end as the beds so the disturbance of noise from someone in the bathroom can be heard when you are in bed too. Whereas other hotels placement of the bathroom is right when you open the door so there is more separation from the noise and the opening off the bathroom door isn't immediately right into the main sitting and sleeping area of the room. This was by far the biggest downfall of this hotel. I could put up with the outdated decor but if you are a light sleeper then pack earplugs or avoid booking here or you won't get much sleep.

We recently stayed here for 6 nights at the end of June. During our stay, while recovering from a medical situation, we experienced horrible main desk service on a daily basis. We do a fair bit of travelling and have always found that the front desk staff set the tone for a stay- asking how your day has been, what are your plans while you stay, are you new to the area, a simple good Morning, just wholesome down to earth customer service. The front desk staff at this location needs major overhauls. Seldom ever acknowledging anyone to the point of being rude. We were locked out of our room continually so we had a lot of interactions with front desk staff. Sadly, while they were having problems with their electronic locks, we the guests were made to feel like an inconvenience. At 1 point 4 of us on the 4th floor were locked out of our rooms and looked at each other wondering who would draw the short straw to go down to the main desk to ask for help to get us in our rooms yet again. On day 3, it took no less than 3 trips down to request the key be reset. Finally on the last trip I asked the gal to come up with me as I wasn't going to go down any more times. Our saving grace at this hotel was the breakfast hostess- Michelle. She was so friendly, asking everyone how their Day was going, did they need anything. She should be a trainer for the rest of the team. She is the reason we didn't check out earlier and find a different place to stay. The hotel is clean and well taken care of. It is easy to find and located close to many places that can be walked to.

I was at the end of an 8 day tour and stayed over to catch a flight home the next day. The hotel itself was excellent. My only issue is that I did not have a car and there were no restaurants near by.

This by far one of the best hotel we have stayed at,Clean and modern ,friendly staff very nice hot breakfast, Great pool, hot tub and gym.Would definitely stay hear again Reasonably priced as well.Conveniently close to shopping and restaurants.

While driving from Edmonton to Maple Ridge decided to stop in Kamloops. The Best Western hotel offered indoor pool and breakfast included. We were travelling with our 4 year old grandson. Would highly recommend this hotel. Staff knowledgeable about area. Very courteous.

Excellent location, staff and hotel! There were 9 of us on a motorcycle trip throughout western Canada, and they took care of our group with ease! Will definitely be back on a future ride! Most importantly, the hot tub was hot!

Nice location and well priced. I was surprised at how close it was into town off the highway, after driving all day it's nice to get to your location with having to navigate all over town. Clean hotel room and decently priced.

My adult daughter and I stayed here for 4 nights and overall, it met my expectations. The included breakfast was good, although they only change the eggs/meat between 2 options so it would have been nice to have some variety. The pool and hot tub were great but I found the floor quite slippery and it could be dangerous. The rooms were typical hotel rooms but the beds were comfortable. I don't understand why most hotels have bath towels that do not wrap around a regular sized person. Some of the front desk staff were really friendly and others no so much.

Very nice Hotel, clean rooms good location, breakfast leaves a little to be desired, not very good at all, Hotel staff were very good, helpful, nice pool and fitness room, good stay overall.We would use this property again,

Very clean and quiet hotel. Slept great, didn't hear a sound. Hot free breakfast was fabulous. Really like the fact that they are ahead of the times and have plug ins for electric cars. That is the way of the future!!!

Looking for a great stay with your dog, look no further than Best Western Kamloops. Great support staff, food, pool and restful sleep. Stayed here many times and your dog gets treats and roll of doo doo bags in a holder. Get a Best Western rewards card like I did.

The best western plus in Kamloops never dissapoints!....You can always expect a clean, friendly place to call home while you stay there...Their breakfast is the best of anywhere I've been, lots of selection and a great helpfull staff....Highly recomended!

From observation this hotel was the best available Rooms spacious close to park & walks & within distance of city Only stayed as a stop off for train return Reasonably happy with accommodation, staff & facilities

It is located in good distance from restaurants and entertainment. Rooms are comfy and have fibe TV.Weight room and swimming pool as well. Parking is scattered at best get there early for good location.

We spent a night recently and found the staff friendly and room clean. The breakfast offered lots of choices and there were a number of parking spots available. The hotel is in an area with many restaurants and shops but also not far from the highway. The only downsides were the rooms didn't seem to be very soundproof and the beds/pillows weren't super comfortable.

Apart from a comfortable, clean room and friendly, efficient staff, Best Western is noted for breakfasts and this one did not disappoint. Different egg and meat options both days (scrambled and sausage one day, western omelette and bacon the other). Another interesting touch was a pancake maker instead of a waffle maker. TIP: even numbered rooms face the road and there can be quite a bit of traffic noise.

O have absolutely NO complaints about this hotel. If anything the mattresses and the breakfasts are less than stellar but overall I liked everything about it. It must be new construction because the layout was definitely different but the shower was the best water pressure, the breakfast was decent, sleep was good. Although come to think of it the heater was a little noisy of you are a light sleeper? And it uses the "old knob style" thermostat so it takes a while to get the temp correct. Which sucks if you have to adjust it in the middle of the night. Other than that... it's the best place I've stayed in Kamloops so far!! Cheers!

Positive experience, great hotel for a quick business trip. Centrally located in Kamloops, close to all necessary amenities. Hotel was clean and tidy, room was as well. Staff was very courteous to me at all times.

The counter staff made a real difference in our stay. Whether we were coming or going, the staff always greeted us with a warm smile and a good morning r afternoon. My sister was suffering with laryngitis and one of the front desk staff brought up a kettle and some teabags, so she could soothe her throat with a hot cup of tea. The room was comfortable and the beds above average, with plenty of pillows.

After 9 hours driving from Calgary this was a rest stop for us. Nice town, nice hotel, nice views,nice room, hot bath, nearby restaurants, good breakfast. Relax a bit. Then on our way again. We are retirees so speed of getting to the destination is not all that important. We have lots of time. We don't want to get to the destination exhausted.

From the moment I arrived I felt staff treated me with care and concern. Offering directions when needed, made me aware of gluten free options, and gave treats for my dogs. It's the little things that count. Room was clean, refreshment station in lobby, pool and hot tub open till 10:00 p.m. I can count on Best Western for a great stay, no matter what city or country I'm in. Always high standards.

This was my second time at this location. I will make this my regular. Close, but not too close, to the freeway and restaurants and other amenities. Rooms are top notch and the free breakfast is reasonably good. Make it a go to place in Kamloops BC.

We had a very enjoyable stay for one night. the check in was smooth and friendly. Our room was quiet and very clean. Really appreciate having a microwave and refrigerator. The bed was a little soft for our preference, but the pillows came in a selection of fullness and we found them to be to our liking. The breakfast was hot and ample with scrambled eggs, bacon, fruit salad and a selection of danish. there was also cereal and a pancake maker etc. I would not hesitate to stay here again.

Great place to stay, staff very nice, friendly and helpful, room was large and clean, great location. They had laundry available to use which was great for us. The hotel offered a free breakfast which has a great selection to choose from. The indoor pool was nice for the kids to burn off some energy.

Staff went above and beyond to accommodate us after a mistake by me and Travelocity. The place was spotless. Nice pool, hot tub and gym. Comfy beds, good breakfast. Pet friendly, rooms are quiet and thermostat works. Really good sleep.

I picked this hotel because of the reviews, and I was not disappointed. We had our two dogs with us, which normally I hate staying in hotels when I have my dogs because the pet friendly rooms are usually disgusting. This was not the case at this best western. The room was very big with lots of space for my 4 year old to play. The pool was nice but too cold for me. My son was happy tho! The free breakfast was very good and had more selection than most other hotels I've been to. All and all it was very clean and the staff were very friendly.

Arrived after 8. Young lady at the desk was a trainee. Put us on the 3rd floor rather than the 4th as requested. Did not explain that it was an upgraded room until questioned. The “trainer” sat on his butt playing on a computer, offering no assistance. When we came down later to go out to eat, asked him the closest place. He grunted Brown's Social Club, two blocks away. We walked the two blocks and discovered a multitude of eating establishments, some much closer than Brown's. Next morning at check out, staff did not say good morning, how was your stay, nothing! They need to be trained that they are in the hospitality business!

Had a little trouble finding tis hotel, It was worth the trouble this hotel was clean, breakfast was good and staff very helpful. Kamloops is a beautiful city to visit. 200 characters is way to many for a review

I always stay here when I'm on business for the simple reason it's a great hotel also it's great services it offers and close to a number of nice restaurants all within a short drive or walk. The staff is always friendly and pleasant just an overall good experience.

I left forgot some non perishable items in the fridge when I checked out. It was 5 X 710 ml of pop plus an Energy drink. I called the next day to pick them up and was told that they were not found. Apart from this I found the property and the staff pleasant enough.

Stayed with a total of 6 people. All of us enjoyed the stay. Very comfortable beds, spacious rooms, large bathrooms, friendly staff, lovely continental breakfast, hot tub was the perfect temp. tho the pool was a tad chilly, good location. Highly recommended.

Great, beautiful hotel close to downtown and major highways. Nice breakfast with several hot items. Super friendly staff and very clean nice rooms. Very close to TRU, walking distance. Large parking lot.

This hotel is great place to bring your travelling sports team. The pool was a hit and the hotel is centrally located so you have a wide variety of restaurants to take your players for a team meal. We have stayed here on multiple occasions with success.

have stayed at this property many times over the past 10/15 years and have always been pleased wit the staff, the room, breakfast and general presentation of the property, I will stay again, I like it..

We booked this hotel for our trip to Vancouver. We like Best Western as it always delivers on the promise. This is not the first time we stopped at this hotel. The check-in was very quick and smooth, the room was great (spacious and quiet). We like the fact that the hotel is easy to access from the highway and has nice shopping area and restaurants near by. We recommend this hotel for the quality of service that they always deliver.

I think this is a very good, convenient and clean hotel near to the Inland Hospital, which is just at the bottom of the hill where the hospital is located. Of the options this appeared to be the best and most convenient for our purposes. The breakfast is a great benefit, as is the poop and hot tub.

The staff was very professional in all ways. Room was clean, roomy, and comfortable.The parking lot is very spacious and easy to park.You do have to leave to find a good restaurant, about a 10 minute walk.

This is our go to hotel when traveling through Kamloops. It is always our first call. However quite often there is equally as good hotels for allot less cost. If you get a good rate then you cant beat this hotel.

Perfectly situated; all the amenities that you need; tastefully appointed; professional staffed; great breakfast. I would gladly stay here antmytime I am in town. The pool and hot tub are a nice feature too.

Staff were friendly and welcoming, but the hotel is dark and depressing. Brown and green that are both muddy and, well, look like they are just meant to hide dirt and wear and tear. Carpet is also dark brown and not very clean. Gives the feel of an old roadside motel - not what I was expecting from BW, especially a Plus hotel. Breakfast was ok, but packaged and reheated food - I have had better. Bed was good, water pressure good, wifi ok. I wouldn't go back.

good location, close to downtown and by highway. friendly and helpful staff especially patient when we asked about room options checked in. clean room and comfortable beds. definately would recommend.

Every staff member we encountered made us feel like we are valued clients.The breakfast selection surpasses any other included breakfast buffet we have encountered elsewhere.The hotel is very modern, exceptionally clean and tastefully decorated.

I stay quite frequently at the Best Western Plus in Kamloops, B.C. It is my go to place to relax and stay while doing other things in the city. I have never been dissapointed with their service, breakfast, rooms and pool. I would highly recommend this facility to anyone from anywhere!! Moraine

A last minute trip for work. The hotel was beautiful and clean. Breakfast was wonderful, eggs, bacon, sausages, waffles... you name it! There are tons or restaurants and stores in the area, easy to get to. Wifi was super fast! Highly recommend!

Staff are great. Clean and comfortable place too stay. Always a pleasant stay. Good included breakfast to get you going. Easy access off of Columbia. Lots of close by restaurants within an easy walk. Ask for a room facing the back to avoid any traffic noise.

Very happy with our night at the Best Western KAMLOOPS Hotel. The location was extremely practical and our room very nicely appointed. The adjoining restaurant to the hotel was excellent which was a bonus.

First time at a Best Western as was close to meetings. The room was clean and comfortable, the WiFi was fast and the breakfast was the best part; lots of selection and buffet selections were exceptional.

Very nice room featuring king size bed, comfortable couch for relaxing, viewing television.Good work station with wi fi. Room and bathroom were very clean. Best Western services include breakfast which has excellent choices of hot and cold cereals, pancakes, waffles, bacon, sausage and eggs. I recommend Best Western Kamloops. Price including fee for dog and taxes $187.00

We were very happy with our stay at Kamloops Hotel. The location was central. Our room was clean and very nicely appointed. Staff at breakfast were particularly helpful in finding gluten free items for me.

Great, clean, convenient location. Great breakfast. Clean room. Loved the pool ( could have been a little warmer). Was there for two nights for business with two colleagues. Very close to shopping and restaurants. Can't wait to stay there again soon :)

We travelled to Kamloops to visit family at the end of September, and stayed at the Best Western Plus for two nights. I chose this hotel as my mother had stayed there four years ago and it was quite nice then. We arrived very late the Friday night. Check-in was ok, but we were disappointed in our room. It was stark and cheap-feeling. The next morning when I went to shower I noticed that behind the door in the bathroom was absolutely filthy. This is beside the bathtub directly opposite the toilet. It looked as if it had never been cleaned. Upon putting down the bath mat I noticed that there were toenails in dirt and hair. Obviously not ours, since we had just arrived. I was not happy about this, and brought it up to the front desk staff, along with the fact that we had only 2 towels even though we were in a multiple bed room (presumably used mostly for families). Although the front desk staff looked disgusted, they only made a note to "service the room". Upon returning at the end of the day, the mess was still there even though the room had been cleaned, and once again there were only 2 towels. Upon complaining once again to the front desk, I was told they would check the room again while we were at dinner. When we returned, we did have extra towels, however the toenail was still there. This did not surprise me as the front desk had told me when we entered the hotel that he had checked the room and it looked fine. At that point I gave up. The breakfast was quite good, beds were ok, pool was nice, and internet was good. I am a diamond member and travel often for work and for leisure. I am not returning to this hotel ever, and will actively warn people away from the hotel. My interactions with the staff showed their lack of concern, and if something so obvious and disgusting does not phase them, then it begs the question of what else is being overlooked.

We stayed here in September 2018 for three nights. Overall the stay at this BW was great. Clean rooms. Central location. Nice hot breakfast. Large pool and hot tub. My only criticism would be that the pool temperature was too cool for autumn. We will be back!

This Best Western Plus facility was very clean and well maintained. The staff were very pleasant to deal with. I received my rewards status room upgrade without asking for it. Great place to stay for business and pleasure. I will for sure stay there again.

Staff were very helpful, fast check in and check out. Only issue was hallways were at bit noisy with guests talking and doors closing . Room was clean and well set up . Breakfast was a goood selection. Back parking lot was dark, and only access was on end of building for the back parking lot

I'm getting quite used to the comfort and quality of the Best Western Plus. It's become our hotel of choice for overnight stopovers between Calgary and Vancouver. Taking a break, reset, and enjoy the next leg of the journey.

Check in was painfully slow and disappointing. No apparent reason for the delay. I was the only one there and there were two clerks. Room was efficient but the bathroom had this weird low sink that one has to stoop over. Lots of restaurants in the area and breakfast is provided in the morning.

We have stayed at this property numerous times over the years and it is always a great stay. Nice rooms and pleasant staff. It is within walking distance to stores and good restraints. A great location with views over the city.

The staff were extremely helpful and always genuinely welcoming. The room was quite large with lots of space to arrange luggage and still have seating. Close to a number of dinner options and served a lovely breakfast. Guest laundry was also a bonus.

Great spot, excellent value, decent breakfast and parking for a five ton truck. Can't really ask for more. Hotel staff was friendly and helpful. Starbucks is just across the street for the morning coffee before you hit the road.

Good location/Great staff/ Awesome beds/ Close to malls/ Breakfast was good /everything was very clean/ Easy on and off highway/Great value for the price. Rooms are of a good size / close to some very good restaurants

Clean room, good friendly and efficient staff,quiet fo being on a Main Street, and comfortable. Good view from room. Breakfast room was neat and clean and a good variety of items to choose from. Very clean throughout hotel.

Stayed at this hotel on my way between Vancouver and Jasper. Plenty of parking outside, and the girls in the reception were welcoming and funny. Room was big, and beds were really comfortable. Also a plus that you have a pool and a gym, as a gym is sometimes hard to come by when you're travelling around. I would appreciate some free weights though! Maybe a kettlebell or two. Plenty of restaurants around the area, and the reception had some good tips. Breakfast was decent and simple, with several types of coffee. I didn't like the use of single-use plastics though, although I understand that it's alot easier than doing dishes.

The appearance and hotel staff are great. Even the pool and breakfast are great. The hotel does need a upgrade. the beds are old and the carpets are wore out. The staff do a great job keeping it cleanand are very pleasant.

Hotel was fine. Room smelt stale and alittle like dog when we entered. Front desk agent was great and offered another room. It too smelt musty and far from fresh but we didn't want to complain again. Air conditioning was off and window closed. Cleanliness was pretty good but something had obviously been spilled down the wall and missed. Breakfast room was nice. No potatoes or hashbrowns offered unlike many other hotels. Nice pool. A tad chilly for young kids but that is a preference. Overall a fine stay. I found the price high for the quality compared to other Best Westerns.

We always stay at this hotel when we are in Kamloops. If I could I would sleep the entire time because I love the bed and bedding . The food in the breakfast buffet is always awesome. The pool and hot tub are only second to the bed. Always hate having to leave, I would live there if I could.

On our way to the very West, we spend the night here. Huge rooms, super friendly staff with good tips. Very far from the city centre, only shopping malls around. Nice swimming pool and jacuzzi. Breakfast not fantastic but fine.

We arrived in Kamloops after a fun day stopping at some local sites. Our hotel the night before had been a bit of a disappointment so we were looking forward to getting back to the quality we enjoy at BW. Check in was smooth and easy with a very friendly woman at the front desk. Our first room, unfortunately, had a unpleasant smell (to us) and the front desk readily accommodated our request to switch rooms. We ended up in a pet friendly room on the first floor which we very much enjoyed! I liked the fact the pet friendly rooms do not have carpeting. The room was very spacious and clean with a nice sized bathroom and a fridge. The beds were ultra comfortable and everyone enjoyed a great sleep. We enjoyed the pool. It was a great size and had lots of varying depths for all kinds of swimmers. Hot tub was very relaxing. We also enjoyed the complimentary breakfast the next morning, one of the best we've had at BW! The room was very large with lots of seating and we had amazing food options! The breakfast staff were very attentive to the food and beverage and went above and beyond to keep the area clean and well stocked. The location is so conveniently located to many great restaurants and shopping options. We were overall very impressed with our stay here and look forward to returning one day!

Nice place and friendly staff. We were traveling in a group on motorcycles. The room was very comfortable. The checkin was quick and easy. The staff recommended places to eat. The breakfast that came with the stay was good.

The staff was friendly, knowledgable and caring. The room was clean and nicely appointed. The hotel is located close to banks and restaurants and has easy access for travelers. We will definiely return on our trip next year.

The hotel is easy to find and offers well-appointed rooms. The full breakfast is a welcome start to the day. As always, the pet-friendly and welcoming attitude of all staff makes for a wonderful night's rest!

Here for a one night stay Very nice customer service We were made welcome at check in We stayed in Room 410 that was a large room and very well equipped The deal included breakfast The hotel had a large free car park The hotel is located close by different types eateries, that can be easily reached by foot or by car Overall a very nice friendly hotel that I would recommend

Nice accomadations, house keeping where really helpful. We didn't get checking when we where suppose to and the front desk didn't care. They where the only draw back to our stay. You get a full breakfast, could have been laid out better and didn't go with the high price of the room. t

We stayed one night after we attended the Eric Church concert in Merritt and absolutely loved this hotel. It exceeded my expectations!!! Check in was easy. The room was clean and large with a great bed. The air conditioning worked well, as did the black out blinds. The complimentary breakfast was incredible - the usual cold food but also hot eggs and meat. Even a fancy latte maker. We were impressed with everything, especially given the reasonable price that we paid. We will be back next year for sure!!!

Comfortable clean and quiet hotel for a one night stop on a road trip. kids enjoyed the swimming pool. Breakfast was good with a number of choices. We booked the rooms on a good rate. Better to book early in Kamloops to get good rates. Best Western is one of the best hotels in the area.

Very nice large room. The bathroom is located at the far end of the room. It was a nice sized bathroom. The beds were really comfortable and lots of pillows. The breakfast was great the next morning. Lots to choose from. I was mainly impressed with the size of our room. Great view of the mountains from our room. Would definitely stay at this hotel when back in Kamloops. It is such a pretty area. Lots to do around the hotel as well. It is a little expensive but we joined Best Western rewards for future travels.

My wife and I stayed overnight on a Sunday night when we were travelling from Edmonton to Vancouver. Our pet-friendly room was on the main floor and near the front entrance, making it handy to take our dog in and out of the hotel. The room had laminate floors, so there were no unusual smells or stains, etc. from animals. The room was in excellent condition overall with an updated washroom and other amenities. The air-conditioning worked very well (thank goodness - it was 39C outside!). The beds were firm and comfortable. Front desk staff were very helpful. There is no restaurant at the hotel, so we had food delivered for supper and this worked out well. The complimentary breakfast is self-serve, but bacon and omelettes were available in the morning. There were numerous breads, pastries and juices available, as well as fruit salad. You could make your own pancakes in a one-minute pancake machine. Overall, the breakfast far exceeded our expectations. I believe the breakfast is available at 6:30 a.m. on weekdays and 7:00 a.m. on weekends. The hotel was conveniently located near the highway to Vancouver. I would definitely stay here again.

We have stayed here before, the last time we drove to Vancouver. Nothing has changed, from the friendly greeting at the check in to the size and cleanliness of the room to the ample filling breakfast. We had a ferry to catch in Twassen so we needed an early departure. Breakfast starts at 0630 and the lady working the morning shift let us in at 0620. Now that is customer service. It is refreshing to see a business maintain its quality. Would I stay here again? Yes Would I recommend it to others? Yes

Lots of parking. Easy access off of columbia. Great staff and comfortable rooms. Large pool area and good fitness area. The included breakfast is very good. Nice large space. Always a comfortable stay.

Very good hotel. Very clean. Comfort beds. Friendly staff. Good location for getting around in Kamloops. Very good breakfast included. Breakfast has many choices. Good restaurants nearby. Reasonable rates.

Fantastic breakfast, lots of parking, quiet location. I'd definitely recommended this hotel and would stay here again when I'm in Kamloops. Fantastic view of the mountains and sunrise from our room on the front of the building.

Large, modern rooms. Very nice and plenty of space! Very clean; loved the layout of the room! Nice to not have the bathroom right when you walked in. I would definitely recommend this hotel! Kids loved the pool.

From the moment I booked 15 rooms for our soccer team and their families things went smoothly. The staff are amazing. They looked after our every need and were always friendly and helpful. The rooms were clean and beds were super. The hotel also accommodated our team bbq. The breakfasts were good too. I would highly recommend this hotel for teams and families. I especially loved that many large restaurants and grocery stores are within walking distance. No need for reservations for our crew.

This is one of the families from the soccer tournament that stayed with you guys from July 4 to the eighth 2018. We had an absolutely wonderful stay at this hotel and would highly recommend it to any other sport teams that will be doing tournaments in Kamloops. The staff, especially the front desk area went above and beyond to make our stay a very relaxing one. They were all courteous, polite and went above and beyond to accommodate any and all of our needs. The hotel itself is very well-kept with clean rooms and hallways, and had everything that we needed in the room. The breakfast was very good and we appreciated it every morning. We, as a family will definitely use this hotel again and we will definitely recommend it to anyone travelling through Kamloops. Thank you so much for your hospitality.

Spent a night here enroute from Vancouver to Jasper. Very comfortable, quiet property. Lots of free parking, convenient location - Great free breakfast with lots of options. Nice pool with a little lazy river that the kids loved with a comfortable hot tub that the parents loved. WiFi was fast.

We just spent 4 nights here with 14 other families for a soccer tournament. The hotel is in a great location, the rooms are very clean, the indoor pool is nice and the breakfast that is included is very good. What impressed us the most is the service! All the staff went above and beyond in making the stay of our very large group the very best it could be. They even facilitated us watching the World Cup as a group in the mornings! We saw that Kamloops is the tournament capital of Canada...if your team is looking for a great hotel I think you'd be happy here. Thank you Best Western Plus - we'll come back!

Very friendly front staff, in person and on the phone. Immaculately clean hotel - halls, rooms and breakfast room. Room was spotless, bed was comfy. The included breakfast - omlettes and bacon that were fresh and delicious, lots of fresh fruit, baked goods ect..

Nice clean rooms, welcoming reception, great location. We got in late and asked where to go and get something to eat and she told us the Casino across the street had to good restaurants. We also had a great free breakfast in the morning. Unlike a lot of hotels, they kept the food coming so everyone had plenty of everything.

From the first moment we were greeted by Remi & his Manager, we were made to feel very comfortable. Excellent room with very comfy king size bed. Large room with lovely bathroom. Rain shower head in bath, very gentle ideal for older folks or children. Breathtaking views both night & day of panorama Kamloops. Really good location with gas station next door & many restaurants within easy reach. Excellent breakfast room with superb choices. Food stations are well laid out to avoid conjestion. Gluten free choices available. Staff are helpful with directions around tow. Strongly recommend this hotel.

The front desk staff were friendly and helpful so check-in and check-out were easy. We had a King suite on the fourth floor and the view was terrific and the location of the hotel is convenient. It's not far from downtown and not too far away you'll find Aberdeen Mall and the smaller Sahali Mall even closer. Any deficiencies were minor (e.g. the floor heat in the bathroom didn't work but floor heat isn't exactly a deal-breaker!). Breakfast was as advertised and we were pleased with our stay. Yes, we would happily stay at the Best Western Plus Kamloops Hotel next time we're in town.

We are in Kamloops reasonably often for swim meets or soccer, and have stayed at this hotel before; I think we reviewed it a couple of years back. My wife was just there again this weekend and was again very happy with it. The hotel is really well situated for going to the aquatic centre, and is clean, quiet and well run, with lots of parking, comfortable beds, a good included breakfast, a nice pool, and good internet. Pretty much, what else could you ask for?

Wonderful convenient hotel. Great staff, room, breakfast and quiet. Very accommodating and helpful front desk staff. Hotel is clean, lots of parking, the pool and hot tub area was great. Can't wait to come back to Kamloops and this hotel.

I have stayed at the Kamloops Best Western Plus a number of times on business and they have never disappointed me with their professionalism or their service. The motel is very clean and well kept. Beds are very comfortable and breakfast is fresh and well presented.

Highly recommend this great Kamloops hotel. Close to everything. Hotel staff is always super friendly. Pool and hottub are well maintained and always enjoyable. We stay here several times a year and haven't been disappointed yet!

$260 for the night, bad smell in the room, lacking anything worth $260 a night. We realize it's wheelchair accessible but that is a ridiculous reason for that kind of rate. 8am a cleaning team thumping and vacuuming on the other side of the wall by our heads. Beetle crawling around in the bathroom. Top bedding did not look washed!

Traveling on business and could hear foot steps pacing upstairs both visits. Not enjoyable, will be looking for another hotel for my next Kamloops trip. Other than that appeared to be a nice hotel but the stomping seems to get louder.

really great place central to everywhere in kamloops great pool & hot tub if in kamloops again i will be staying at best western plus in kamloops great breakfast maids & staff were great room was great

This hotel overall was fine. The room was spacious, offered sufficient parking, and provided hot breakfast. My issue was that both nights I had to call down to the front desk regarding excessive noise, after what I would consider quiet hours (11pm). While the hotel staff did address the noise which I appreciate, and I understand it was not their fault, it did make my stay not enjoyable. I was here for busy days of work and needed sufficient rest. I would not say this hotel is bad, it just happened to not be a great stay. The beds were comfortable, the bathroom was a good size, room was clean. I was on my own, however I think as a double occupancy, the beds were on the small size. My coworkers who were on the floor below me had told me they could also hear the noise from my floor.

A big shout out to Michelle and Becky, front desk staff who went out of their way to help us. We were driving through Kamloops with our bicycles on a rack. We called ahead and spoke to Michelle about the safety of leaving our bikes on the car rack overnight in the Hotel parking lot. When we arrived at the BW, Michelle had left a note for the night staff. Becky had us pull our car into a spot near the driveway where the bikes could be viewed from the front desk. Michelle had booked us a room that looked out over the driveway so that we could check the bikes if needed. We are so appreciate of the assistance given, and will definitely be back. Nice job, Michelle and Becky!

great place to stay when travelling through Kamloops BC. Hotel was clean and well maintained. Location was just off the Trans Canada highway. Easy to find. Close to Costco and also conveniently located to other facilities.

Stayed in Kamloops 1 night on business. Easy to locate and close to stores and restaurants. Great breakfast selection. The only thing missing is a bar for that late night drink. However, I highly recommend this Best Western.

This staff was good but this hotel was extremely noisy and there were junkies loitering out front and around the building. the night manager was completely oblivious to this and was not interested in checking this out.

Really nice hotel with hot breakfast. Good view and excellent location. It has all the modern hotel amenities such as wi-fi, swimming pool and gym. Staff are very professional and helpful. For the price it's a steal.

This is the best place I have stayed when travelling to Kamloops for business purposes. Definitely recommended. Beds and pillows are excellent. Nice breakfast area, plenty of space for parking right outside the lobby. Great value for the room compared with other chain hotels.

Friendly check-in staff - very quick efficient but willing to take the time for restaurant recommendations and directions. They told me a bout a great farmers market downtown when I stayed last year and then phoned around to find out if it was on during my stay. Clean and VERY spacious rooms. Nice hot breakfast in the morning. Easily accessible business centre. Good place to stay for business.

Older rooms, pool and health club retro. Would not stay here again. Staff not very engaged. Breakfast offering very poor. The BWP in Revelstoke was excellent, you would think all BWP would have same standards. Rooms very noisy.

Excellent hotel. We had two small dogs with us and were given a nice size room which fit our large kennel and had plenty of space for us to move around. The internet worked great. The room was clean and the staff was friendly. We ended us with a golf rate so if you're thinking about golfing phone and ask for the golf rate, you won't find it on the internet.

I've stayed here numerous times. Very good place. Easy access and lots of parking. Lots of stores and restaurants within walking distance. Great staff. Rebecca is very helpful. Good fitness centre and indoor pool area. Great WiFi and TELUS TV with lots of channels. Comfortable rooms. Good included breakfast. Great place too stay.

Two single night separate stays in the last three weeks on our way to and from the west coast. Very comfortable beds, speedy check in/out, good temperature control in the room, very clean, and a good self serve free breakfast. It's all we needed. Will stay again for sure.

This hotel resides on the hill in Kamloops that is located in the middle of some good restraunts near by. Stayed here quite a bit and have never had a problem. I recommend the spacious suite rooms....

The standard 2 queen room was beautiful. 10 foot ceilings,granite countertops and laminate floors. Very clean and spacious. Breakfast was hot with a lot of selection and the staff was friendly and helpful. One of the best hotels I have stayed at for such a reasonable price.

Always see a friendly staff when i come stay here. they are helpful and i get a nice clean room and a comfortable bed. it is really nice to get a continental breakfast with a good variety of selection of things to eat.

kamloops best western plus, was one of my most comfortable stay in a long time. Very clean, quiet, great continental breakfast, nice hot tub and pool. the staff were most helpful and the beds and temperature were very comfortable.

I use the Best Western chain often as I usually receive consistent customer service and satisfaction. My 1 night stay at this BW was okay but did not quite meet my expectations. The check-in took some time as the person was on the phone and failed to make eye contact with me or acknowledge my presence while they dealt with a phone reservation. I waited patiently. No acknowledgement of my BW status upon check in. I thought the room set up was odd as was a 1 bedroom suite but the living room area was between the bedroom and the bathroom. The floor was carpeted but felt as if you were walking on cement - very hard. One of the pleasures of staying in a hotel for me is to enjoy a coffee in bed watching the news before I start my day. The single cup coffee maker in the room was horrible to figure out and made a total mess with leaking water all over the place. I mentioned it to the front desk as I was checking out and they acknowledged that yes, they are difficult to operate. My stay was in November (winter) and there was only a thin blanket with the sheet on the bed. For a BW Plus I expected at least a duvet especially in the winter time. The breakfast was fine. The room was very clean. Everything else functioned in the room except for the coffee maker.

Great experience overall. We booked our stay through points during a promotional offer, which allowed us to stay for free. Hotel met all our expectations, and was very clean and appealling. The breakfast was filling, and there were many options.

our stay was great. We had a larger room that slept 4. All of the staff was very friendly and helpful. we really enjoyed the breakfast and 3 of us used the fitness room. It was a busy time for the staff as it snowed 6 inches outside and there were a lot of travellers with confused schedules

1. noisy neighbors - just families ignorant of hotel etiquette (i.e. default to being quiet; people often stay to rest from a long journey, right?) 2. dead TV remote - replaced twice and still not fully functional 3. water soaked carpet outside bathroom; not easy to miss if you walk around in socks I guess. However, not caught by cleaning staff.

The hotel is well situated in a commercial district just up the hill from downtown kamloops. It is spacious with ample free parking, wifi, and breakfast included which makes for an excellent deal. The property isn't that remarkable from the outside but the rooms are surprisingly well appointed. The thing that jumped out to me was the impeccable placement of everything in the room to the point that looked like a movie set. It wasn't that the room as lavishly furnished but every pillow, towel, and glass was precisely positioned with care. Kudos to the housekeeping staff. The maintenance staff should also be commended as I didn't notice a single thing that needed fixing or replacement. I ended up coming back for a second night.