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Best Western Hotel Oceanfront, Jacksonville Beach

305 1st Street N, 32250-6908, Jacksonville Beach, United States - See on a map
Best Western Oceanfront - Stay at the beachfront Best Western Oceanfront in Downtown Jacksonville Beach. Welcome to Florida's First Coast! The Best Western Oceanfront is ideally located in the center of Jacksonville Beach. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at this Jacksonville Beach Best Western to save, and get easy access to Jacksonville Beach, Mayport Naval Base, Mayo Clinic Hospital, and more. Just steps from the beach, this oceanfront Jacksonville Beach Best Western offers guests easy access to the best the area has to offer. Just steps outside this hotel in Jacksonville Beach, explore sensational restaurants, lively concert venues and plenty of fantastic shopping. Just minutes away, guests will find Catty Shack Ranch, St. Johns Town Center and Jacksonville Zoo and Gardens. While in town try to catch one of the area's most-loved events, including the Springing the Blues Festival, 26. 2 with Donna Breast Cancer Marathon, Tournament Players Championship Golf Tournament and the Gator Bowl Classic. And if you feel like relaxing along the beach and soaking up the sun, the Best Western Oceanfront offers beach chairs for rent for guests' convenience. Allstate and Naval Station Mayport are just minutes away, and Mayo Clinic is also nearby. After a full day of exploring Jacksonville Beach, head back to the Best Western Oceanfront to some rest and relaxation. Each room comes complete with all the comforts of home and we even offer oceanfront rooms with balconies. Other amenities at this Jacksonville Beach hotel include free on-site parking, a free shuttle to Mayo Clinic and a complimentary full breakfast each morning. Make your next Jacksonville Beach vacation unforgettable with a stay at the Best Western Oceanfront. Book today to save!

Best Western

Hotel Oceanfront




Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2022
Travelers_Choice 2020
based on 1411 guest reviews
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Sleep Quality

"Oceanfront view"

User 09/05/2022

This hotel has some of the best Customer Service I have experienced. The staff is super patient, helpful and resourceful. They are in the middle of remodeling the hotel and yet, they maintain a fairly clean and pleasant environment. The bed was super comfy and the room stayed crisp and cool. The room offered a refrigerator and microwave. I was able to store some groceries and they stayed fresh and cold. They offer Wi-Fi and Direct TV, so you have quite a range of options for TV entertainment. Closely located to the beach, you are literally within a few feet of the beach. They offer a decent breakfast of hot or cold (i.e. cereal, oatmeal, fruit, bakery items, etc..). Overall easy access to enter and exit parking area as well as street access. Definitely would stay here again in the future and highly recommend as option for a hotel stay.

"Excellent, with a dash of almost perfect"

moore88van, Decatur, Georgia 07/05/2022

Right off the beach great hotel parking as long as you have your as you have your pass in the windshield. Great local vibes With some decent choices nearby for restaurants and shopping. Perfect for Any type of vacation

"Great Place to Stay for the Price Right on the Beach!"

User 02/05/2022

Great Family Vacation! Relaxing, Sun, Sand, Clean Rooms, Great Breakfast, Friendly Outgoing Staff! Will definitely be back! Parking Free, Surf Shops, gift shops, great restaurants all in walking distance. My youngest loved he could skate board for miles!

"Good Stay at Best Western Oceanfront"

naturelovergal, Orlando, Florida 28/04/2022

We had a very pleasant time at the Best Western Oceanfront. The front desk staff was very helpful and very nice. We also really liked the breakfast each morning. The hotel has some renovation going on, but they do a good job letting people know. The hotel is very close to get on the beach. You basically walk out on a little boardwalk and there you are with the surfers and beach volleyball players- and the beautiful ocean! That was very convenient. We would stay there again in the future.

"Best Western Oceanview"

achapman31ac, Cambridge, Minnesota 27/04/2022

Out of all the hotels I have been to this past week, I told my friend that the Best Western was the finale of the trip. The room was like heaven. This was definitely a treasure of a hotel. The staff was friendly, and the rooms were so clean. The breakfast was hot and healthy too. Beautiful view from my room too! Just what I needed while on vacation.

"Family vacation"

llowe1956, Raccoon, Kentucky 22/04/2022

Excellent service. Beds were great. Bathroom clean and breakfast was wonderful. The area was nice and very close to the beach and restaurants. Staff was very nice and helpful. Would definitely stay at Best Western again.

"Friendly staff"

User 17/04/2022

Very friendly and helpful staff. Excellent breakfast options. Biscuits and gravy were probably the best we have had Comfortable room. Close to beach access but would be nice if it were closer. Would stay again.

"Best location and staff"

User 06/04/2022

The staff were all friendly and helpful - the rooms were clean and comfy - the breakfast was well stocked, and you can't beat the location! Both times I stayed in the last 6 weeks, I left very pleased

"Where you need to be!"

F3725YBjohnm, Jacksonville Beach, Florida 05/04/2022

This hotel is right in the middle of everything great about JAX Beach. Beach, restaurants, bars it's all here. Everything is within walking distance. The staff goes out of their way to make you feel welcome.

"Good hotel"

PaulaLaLaB, Fayetteville, Georgia 25/03/2022

We stayed here for 3 nights. The hotel is just steps away from the beach. The pool is super tiny so don't expect to spend some real time there. But that's ok with the beach right there. The area is very safe with lots of things to do and restaurants. The parking lot accommodates only one vehicle. So my sister had to park across the street in a public lot. Her car was safe and we had no issues. The rooms are clean. The beds were OMG COMFORTABLE! Like I wanted to steal a pillow. I came home and ordered a pillow because they were so comfortable. Best night's sleep I've had in awhile. The bathroom was very clean. We were happy with the room. It had a fridge and microwave. The walls are sound proof. We didn't hear neighbors or anything. We had breakfast down in the lobby and the selection was good. They had waffles, pastries, bagels, yogurt, oatmeal, cold cereal, coffee, juices, eggs, sausage, gravy, fresh fruit. The staff was beyond friendly. Really liked Katie and the night shift girl, long-haired blonde, whose name I didn't catch, but they were so helpful and friendly. We felt very safe here and we enjoyed our breakfast and good night sleep and the showers too. We would definitely stay here again.

"Great location, great staff, terrible hotel repair and upkeep"

87tiffany, Los Angeles, California, United States 18/03/2022

This place is all about location and staff. They have a fabulous top notch staff and great location. But that's it, the hotel is in dire need of some maintenance and repair. It was pretty bad and obvious it's been let go over the years and not maintained which is a shame.

"A tired beach hotel"

Carol S, Boynton Beach, Florida 12/02/2022

Three story hotel that has seen better days, however plans are in the works to improve its appearance. Oceanfront Hotel has a great view, really good breakfasts. Floors were dirty and needed vacuuming in the worst way. The beds were very comfortable.

"Little weekend gateway"

User 11/02/2022

Great location, price and staff! Wonderful ocean view, clean rooms, and great location walking distance to restaurants and shopping. The bed and pillows were very comfortable. Definitely will be coming back.

"BW Jacksonville Beach, Fl"

kfitzgerald2022, Summerville, South Carolina 22/01/2022

Motel on the Beach with free parking. Easy walk to shops and restaurants. Friendly and Courteous Staff. Amenities include pool, WiFi, and breakfast. We stayed in an oceanfront room that provided unobstructed views of the beach. Easy Check-in and Check-out.

"Great one-night stay"

butterfly53, Winsted, Connecticut 07/01/2022

Arrived a little early and had a nice chat with Jessa. She told me to come back in half an hour so I took a nice stroll on the beach and boardwalk. When I returned, she had given us an upgrade to a balcony room. Room was nice, clean and big. Met some nice fellow guests. The town of Jax Beach had a beautiful lights display, they decorated the lifeguard chairs. So cool and one block from the hotel. The included breakfast was very good. The biscuits were amazing. Definitely would stay here again.

"Requested Ocean View"

609danen, Salida, Colorado 03/01/2022

I booked directly with Best Western quite a while in advance with a non-refundable reservation so I could get an ocean view per my request. Didn't get it. Disappointed. Close to a lot of shops, and dining, but we were there for only X-mas days, so the shops were closed. Not BW's fault. A lot to do close-by, and beach access is nice too.

"Fantastic value for the location"

MadditudeMack, Jacksonville, Florida 01/01/2022

I came from a few states away to visit the beach with friends. We arrived way too early, and decided to hit the beach before check-in. We parked at the hotel, spoke with the staff to inform them of my early arrival. They took down my information to contact me when the room was ready to allow me to check in early. We spent the day on the beach, then checked in early. The hotel is located right next to a beach entrance. There's an extremely convenient public beach shower and restrooms immediately next to the hotel. We walked everywhere. There are great shops and restaurants all around the hotel. The staff was incredibly friendly and sociable. The water pressure was great in the sink and shower. Free breakfast had hot eggs, bacon, biscuits and gravy. Waffle maker. Cereal. Fruit. Muffins. Bagels. Apple and orange juices and coffee. Beds were super comfy and clean. Random black light thing by the bed to scan for stains I suppose. We had a good laugh at its expense. Beds were stain free! Lol.

"Clean, stellar staff and great breakfast."

angela11509371, Cincinnati, Ohio 14/12/2021

Clean hotel, stellar staff, a great breakfast. Accommodating maid service. 30 steps and you are on the sandy beach right next to a long pier. Volley ball next to hotel to watch. Fishermen on the beach. Great ocean area for swimming.

"great stay"

User 26/11/2021

comfortable clean happy staff close to everything enjoyed the stay saw the last day of the women's surf contest an spent the night watching the bands at the park just a great time would recommend the hotel to anyone as I said great place.

"Very Basic Hotel"

E7831NRlindaw, Lakehurst, Canada 15/11/2021

We were disappointed with this Best Western. The pool is basically between the road and the parking lot. Technically, it is oceanfront but it definitely doesn't feel like an oceanfront hotel. The hotel website advertises a 'great view' but most rooms have no view. Our room looked at a neighboring building about 6 feet away. The rooms are basic, painted grey and quite depressing. Not a welcoming vibe for the beach.

"Remodeled and Excellent Employees"

User 10/11/2021

The whole hotel is totally remodeled. The people are really helpful and nice. The bed was comfy and the beach was right outside. So much within walking distance. Can't beat the cost for the location and amenities. The one and only thing I would say negative is the smell I think that the ac made was a little funky but we became nose blind to it and it obviously wasn't enough to make us complain vocally about it.

"Relaxing, friendly establishment"

User 30/10/2021

If your looking for simple relaxation, peace and quite yet in the center of many amenities walking distance this is most definitely the place! The staff was absolutely down to earth and actually spoke with you, the breakfast was fresh, hot and clean area. And the beds, omgoodness like sleeping on a cloud! Highly recommend then to anyone!!

"Good place"

User 24/10/2021

It's good hotel nothing fancy but up-to-date clean with friendly and helpful staff and nice pool area and you can walk right across the back to the beach. It is right in the middle of the beach area of Jax Beach so you really can't beat it for the location and it's not as fancy as some of the other ones out there but well worth the money

"Way better than the more expensive place next door!"

User 20/10/2021

The room was nice and comfortable. The beds and pillows were like sleeping on a cloud. The staff was friendly and helpful. Did have a toilet issue which was addressed by the staff. The girl taking care of breakfast was friendly and helpful and helping us find what we need. She kept everything full and available and was very pleasant!

"Wonderful staff"

debbiekidwell1, Greenwood, Indiana 19/10/2021

Helpful staff and clean facility. Room was large and comfortable with everything we needed. Lobby had cookies and coffee in the evening and a great breakfast in the morning. Location was on the beach.

"Wonderful stay and right on the beach!!"

User 16/10/2021

The customer service was top notch and room was comfortable!! John at the front desk was amazing!! He took great care of us on our stay!! Will definitely be back!! The only reason I didn't give 5 star is the bathroom could've been a little bit cleaner.. Other than that everything was awesome even the free breakfast. They kept everything stocked and fresh! Plenty of options. There was something for everybody. Great location didn't have to go far for anything.


User 13/10/2021

Great location, very nice rooms, very nice people at the front desk. We plan on making this our new go to when in the area. We were very pleased with everything. The pool is on the small side but we came for the beach anyway.

"Not It!"

travelandfun09, Atlanta, Georgia 08/10/2021

Good- Our oceanfront room offered wonderful views of the ocean, boardwalk and pier. The pier is currently under construction but it was nice seeing the cranes in action. There are multiple restaurants and bars within walking distance. John at the front desk was very helpful; he delivered towels and cups to our room in a timely fashion. No problems with parking or WiFi during our visit. Bad- Guests must walk through a gate with missing bars to enter the hotel premises from the boardwalk. Our room with double beds was extremely small for 4 people. The room smelled of mold, layers of dust was on the walls and light fixtures. The carpet was spoiled and cups where still under the tv console left from the previous guests. The telephone, light fixture, tv remote, and clock all were broken and/or did not work. Housekeeping gave 3 towels and 1 plastic cup for 4 guests in the room. Thankfully, John helped us with that. Bring a tie back for the curtain leading to the balcony for easier access and for coffee drinkers, a mug. Coffee cups and regular coffee were not available during our stay. Breakfast was available with our package but we did not sample it. Breakfast appeared to be made to order. The pool is a little larger than a kiddie pool. Overall, we are not planning to return to this location.

"Great Service and Rooms"

User 07/10/2021

We were here four nights and had the best time. The staff is amazing! The beach is perfect and location is great. It was very quiet despite being among several bars and nightclubs. Rooms are big and well appointed.

"Great leisure vacation"

MelissaeSnyder, Farragut, Tennessee 25/09/2021

My husband and I took a 3 might trip in September. There are many and varied restaurants within walking distance of the hotel. The hotel was clean, the beach was great, the staff was friendly, they offer free parking, nice breakfast, could not ask for much more.

"Location location"

donandshe, Newnan, Georgia 14/09/2021

Great on the beach hotel may need a little upgrading..all staff were excellent and breakfast was great! Never heard noise outside room and darkening curtains helped alot to sleep in! Not sure of neighborhood at late night but plenty of restaurants bars shops nearby..would stay again

"Thank you BW!"

Julie C, Hickory, North Carolina 04/09/2021

We made last minute reservations for Labor Day weekend. The hotel far exceeded our expectations. The staff were friendly and fun, our room was clean and very comfortable. Great beach, easy parking, plenty of restaurants nearby made our stay wonderful. I would recommend to anyone!

"First rate place"

User 25/08/2021

Stayed here twice during the last 3 months. Both times for medical reasons(Mayo Clinic close by). We love this place. King size bed, very comfortable, and the Breakfast bar was full of treats. Oceanfront balconies a stones throw from the water and the A/C kept us very cool. Location has many craft food restaurants and pubs nearby. Dockside restaurant for god old southern fried seafood less than 10 minutes away.

"Not what we expected"

William L, Marrero 22/08/2021

The Hotel looks much larger in the photos. The lobby/breakfast buffet is very tiny. There is only one elevator and it's there as well. We could not find the access to the beach. There was a gate at the back of the property that was chain locked. There was a large hole in the fence to the right of it where it appears everyone was using for access. On day two found a bed bug on a pillow. Ended the trip immediately and notified staff. While I wasn't charged for the 3rd day I wasn't offered a refund on the previous two days either. Have no plans of returning.

"Great location hotel"

missymorrisonm, Cincinnati, Ohio 15/08/2021

This hotel was pretty nice other than the fact that the hallway carpet was heavily soiled and stained, and looked to be very old. It needed replaced. Also the elevator is ancient and was also very dirty on the inside. The rooms though, we are very clean and they smelled clean and they were very very nice. I thought that it was too much money to spend for the way the floors looked. I'm sure at $300 a night, they can afford to replace the carpet. That location was fantastic. It was right on the beach, but they kept the gate for the beach entrance locked the entire time we were there

"Great Time!"

morganpt181, Dayton, Tennessee 12/08/2021

Hotel was clean. It was convenient and close to everything we needed for visiting the Mayo Clinic. Staff was amazing and helpful. Restaurant and shops close by and easy access to the beach. Pool is small.

"Great location Great accommodations Great Location!"

User 01/08/2021

The bed was super comfy and you can see and hear the ocean from bed! Breakfast was awesome! This is a great option directly on Jacksonville Beach with shopping and restaurants all around! I can not recommend enough!

"Family trip to Jax beach"

Jacqueline G, Plano 27/07/2021

Perfect location to walk everywhere! Staff was friendly & very accommodating! Breakfast was fresh & hot. The fresh baked cookies at night was a nice treat too! Pool could be bigger & could have been tended to better during our stay. Just a heads up for those traveling with young children- there was the loud inappropriate music blasting from the bar across the street while we were trying to enjoy pool time with the kids. Lots of night life activity & people watching!!

"Little hotel with big view"

teresaelliott109, Chattanooga, Tennessee 17/07/2021

My favorite place to stay in Jacksonville. The rooms are updated and nice. The bed is so comfortable! I love the shade parking. Coffee and tea at the front desk is always nice. Their soap shampoo are a good quality. They have hairdryers in the room. I've stayed a place lately with nothing in the rooms. The best location for the price. Close to everything. The Hookah Bar across the street is loud but the food was great and I couldn't hear the music in my room even though I was right in front of it.

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon!

"Old but tt worked"

mrb62, Decatur, Georgia 28/06/2021

Oceanfront King room. A lot smaller than the double queens though. Free parking. Continental breakfast only had a few choices. To be expected in these times. Internet was fast. TV was weird. Power button on back of TV. Remote only controls volume and channels. Good location. Walking distance to quite a few eateries and a Walgreens. . I'd stay again but only at a lower price than what we paid this time.

"Oceanside Get Away"

Jason C, Utica 23/06/2021

Easy access directly to Jax beach, multiple bars, restaurants and shopping venues. You can do everything you need without a vehicle. We were just 1 block from the music festival and only a 30 minute brisk beach walk to the Neptune beach area with more bars, restaurants and shopping. There were bands and dancing everywhere and lots of things to do!

"Decent hotel"

Stephanie7474, Allentown, Pennsylvania 03/06/2021

Nice small hotel, not worth the money they charged though. Pool is not that big and it seems they don't clean it on the daily basis. Breakfast was the same the whole time we was there. Workers were very helpful.

"Deceptive price advertising"

User 26/05/2021

The hotel rate quoted is only for the lowest priced night....not for the entire stay- that does not appear anywhere until you book the reservation and get the confirmation email. Incidentally- the email reservation quoted price was different than the actual price paid at check-out- it was only $3.19 more....but again...when is a price quote not a price quote...seems it is not when it's Best Western . I emailed customer service before my arrival about the room rates- they never responded- I called the 800 reservations line about the room rates and was told to contact the hotel directly- the hotel was unable/unwilling to do anything and referred me back to the 800 reservations line....uggh I completed an online "pre-check-in" to let them know I would be arriving between 2 & 4 PM- I actually arrived at 3:20PM and my room was not ready until 4PM. The front desk is frequently unattended- when they called to say the room was finally ready, I reported in at the front desk about 10 minutes later only to find no one there to check me in- had to wait yet again. Some of the desk staff are not friendly and are more about making excuses than about being accommodating. .The hotel sits right on the beach and the room is clean &the balcony overlooking the ocean is great. There was no phone in the room which I discovered when the TV remote died- walked down to the desk- which was thankfully attended this time & was given a working replacement. I did receive a generic "sorry...give us another try" email after completing the Best Western online review but I don't feel that addresses the fact that I feel "bamboozled" by their price advertising practices. Also- despite local ordinance requiring masking, many staff were not complying and they were not asking hotel guests to comply.

"Great Value Oceanfront"

TK1682, Burgettstown, Pennsylvania 22/05/2021

Right on the beach. Hot breakfast even during Covid. Hotel was clean and I always felt safe...both from Covid and from strangers. Staff was always friendly. Room was bigger than expected and bedding was super comfy!

"Big Suprise BW upgraded us to an oceonfront room"

peachpieno1, Trenton, Illinois 08/05/2021

Great location walking distance to several shops and restaurants and our favorite pizza place V's. We were in town for mayo clinic appt. and having an oceonfront room was very soothing and took our mind off why we were there..

"more than I expected"

daverleestewart, Ocala, Florida 08/05/2021

I wanted a beach view hotel room for a 2 day family trip with my adult son. I was very surprised when we checked in it was fast and simple. The room was wonderful very clean everything including the channel changer had been cleaned. The view was exactly what I wanted. I also did not expect for the price we paid to have a in room safe, microwave, & mini frig. Breakfast was freshly cooked not just a box breakfast, due to COVID restrictions it was packaged for us to take to our room. I did not expect everything we got for the money we paid.

"Musty smelling Oceanview Room"

cjsstone, Puerto Rico 30/04/2021

When we walked into our Oceanview Room the musty, moldy smell hit us. I asked the maid for a spray due to the smell but the smell returned later and we had to smell it all night. The hotel was sold out so I didn't ask for a different room but I wish that I had as it was miserable. I'm so upset that they would rent a room in that condition. I had paid extra for the Oceanview too.

"Spring break getaway "

hllangford, Perry, Florida 18/04/2021

Very friendly & helpful staff, awesome breakfast, right on the beach. All the oceanfront rooms were being renovated but we got rm #218 which did have a peek of the ocean. Within walking distance to everything. Little pricey but hey it's right on the ocean

"Wonderful trip!"

Jennifer T, Hartwell, Georgia 13/04/2021

We had a wonderful trip in April to this oceanfront hotel. Please don't let the comments deter you from this quaint, smaller hotel. We felt very safe in this area. The front desk staff were awesome and very friendly. Restaurants and stores were across the road and beside the hotel. We had a balcony in our room with an ocean view which was a nice surprise. We stayed on the 3rd floor. The beds were very comfortable. We enjoyed our stay so much and will be back. This was our first stay in Jacksonville. FYI...At the current moment only 35ish rooms are open due to renovations so book early. Public parking across the road if you bring more than 1 car like we did.

"Well worth the price!"

Erin W, Lexington, Kentucky 01/04/2021

What an amazing hotel on the beach. The free breakfast was delicious, and the employees serving were some of the friendliest I've encountered. Breakfast is way more than continental, and they've gotten the “to go” service down pat. Location can't be beat. They're currently renovating the oceanfront rooms and I'm looking forward to returning when they're finished. The bed was comfy, and I appreciated the different types of pillows. Lots of outlets for charging. Highly recommend.

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations and I was particularly pleased to hear your feedback on the service you received. We look forward to welcome you back soon.

"Absolutely beautiful hotel"

ryancalohan, Melbourne, Florida 24/03/2021

The staff is so friendly and helpful. I travel for medical appointments at the Mayo Clinic and only stay here! It's the best priced and in such a beautiful spot. You can hear the ocean and see it from almost every room or just walk outside and you're on the beach!

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
I would like to sincerely thank you for sharing your feedback. I do hope that we will have the opportunity to welcome you again in the near future.

"Amazing staff and location"

User 21/03/2021

We had the best stay and most helpful staff. From an easy check in and newly remodeled room, to excellent room service, to safe breakfast distribution, easy checkout, called us cabs, and even shipping me a lost item free of charge that I left behind! Hands down best customer service and super clean establishment! Also great location oceanfront with lots of places to walk to nearby.

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
Thank you for your recent stay. I would also like to thank you for the kind words of recognition regarding our service. We look forward to the opportunity of welcoming you back.

"Weekend Getaway"

User 15/03/2021

We had a wonderful experience. Every staff member was pleasant and friendly. Excellent location. The balcony was still under construction but the view was amazing. We will definitely come back again. Height recommended.

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
I would like to sincerely thank you for sharing your feedback.

"Nice visit great people"

billcarternews, Jacksonville, Florida 29/01/2021

We had a fairly good time. The room was spacious, the staff was exceptional, the view was nice, and for a beach front property the room was very well priced. My wife and I will give Best Western greater consideration in the future.

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon!

"Wasn't what was expected"

sharonannwilson1979, Bellevue, Nebraska 18/01/2021

The hotel was under construction and the view was of another building. The water pressure was extremely poor and the rooms were very plain. For the price paid I expected more than a mediocre experience

"Under Construction - NOISY"

UStravelmaxx, US 01/01/2021

The Jacksonville Beach Pier is being worked on and the hotel is being worked on which leads to tremendous noise level, add to that the pot smell and the cigarette smell, not exactly what you would call a healthy vacation. Yes this hotel is on the ocean with an easy walk . The hotel is very dated, 1 small elevator, limited parking. Staff was not wearing their masks! Enough said about how they must be taking the seriousness of covid-19! Large room with microwave and refrigerator, walk in shower, teeny tiny balcony. Can't leave your door open to get the fresh air because of the noise and the smoke!

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
The feedback you have provided gives us the opportunity to continually improve our service and is appreciated. We are working hard towards improving on the areas which you mentioned.

"A Merry Christmas "

mrcrafty, Lady Lake, Florida 27/12/2020

Very pleased with everything about our stay. Clean hotel and rooms following covid practices. Staff extremely helpful and friendly. Made for a pleasant and relaxing Christmas. Highly recommend. A short walk to the beach. Great breakfast. No complaints.

"Outstanding property"

DodgingLions, Fleming Island, Florida 07/11/2020

I was very happy with my experience at this property. Everything was seamless, everyone was very friendly and helpful. Right in the heart of the action in Jax beach. The room was spotless with very nice decor. I will plan another trip there in the future.

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us. We hope to welcome you back in the near future.

"Nothing compares to BW Jax beach"

clintd792020, Statesville, North Carolina 02/11/2020

From arrival to check out Staff had everything covered, Ròoms cleaned, food was amazing! loved the decor of the room, would be a neat idea for the DYI project at home! Best Hotel in the south by far!!

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
It was a pleasure to have you stay with us.

"Decent view, quiet, but no masks worn by staff"

User 25/10/2020

Decent view, could not open door due to repairs for balcony. Pretty quiet. Dead bugs in room. Phone did not work and we informed staff but no one came to fix it which wasn't a big deal for one night. Staff DID NOT WEAR PPE gear cleaning rooms... No one other than the check in staff that we saw were wearing them. Parking on site was nice.

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
Thank you very much for taking the time to share your generous impressions following your recent stay.

"Relaxing Stay with Family"

User 24/10/2020

We had a wonderful visit. The room cleanliness exceeded expectations and we were very impressed with the breakfast option. During covid-19, many hotels are offering only a cold breakfast. This particular Best Western still offered a hot breakfast that an employee dish up and boxed for you to take to your room to enjoy. Overall, a wonderful stay!

Tejal Patel, Owner at Best Western Oceanfront, responded to this review
Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon!


arminta28, St. Lucia 06/09/2020

1. The inside -carpet/hallway smelled of animal//marijuana 2. There were baby cockroaches in bathroom 3. The balcony was not kept - rusty iron, table and chairs old and not clean 4. hair found on pillows 5. No bedding was provided on sofa bed(the mattress is cloth--soaks in body fluid..not protective covering on sofa bed mattress 6. just a bad smell throughout hotel. **looking at website pictures, you would THINK this place was good.

"Oceanfront no Ocean View"

VacationTravelers87, O'Fallon, Missouri 22/07/2020

Very small rooms. Rather expensive for a studio room. No ocean view on oceanfront property even though it was requested. No balcony even so if you want to enjoy outside have to go down to over crowded parking area.

"Clean, well-located hotel"

dj M, Panama City, Florida 12/07/2020

I'd have to say that we had possibly the best sleep on that incredible mattress. I liked it so much I intend to call back and check out the manufacturer. This hotel is on the beach for easy access to both sunrise pictures, wandering, shelling, and even shopping. It is within a block and a half of the town center park with the famous surfer girls. I would definitely return for the sleep if nothing else on that incredible mattress but also cuz the staff was so friendly.

"Not Happy at the Best Western!"

User 06/07/2020

I want to start out saying that we absolutely love having a get a way on the beach. We originally booked a stay at a nice hotel in Amelia Island; canceled the room several days before our reservation after we saw the forecast regarding weekend long rain. Within the hour though, we decided that it didn't matter in that we just wanted to get out of the house and wouldn't mind spending money because at least we'd be on the beach. However, within that time frame, our original room had already been booked and we had to scramble to find a room on the beach in the area. So, we ended up booking a room at the Best Western in Jacksonville Beach. This was our first time staying at a Best Western and we have no plans to a room at this hotel again - not because of the location, which was great; not because of the safety precautions in requiring the guests to wear masks, which we appreciated; not because of the front desk staff in that they were really nice/cordial to us (though I would suggest that they never say disparaging remarks about a guest in front of another guest, which I witnessed). I appreciated the way that the complimentary breakfast was handled; there was no open food items; guests were not allowed to make their plates; the hotel staff made to-go containers; the staff member wore gloves and a mask the entire time that the guest indicated what items they wanted. In any case, the hotel did not look nearly as nice as the photo online. We purposefully wanted a room with a balcony and a view of the ocean; we did get what we asked for but the photo was so very deceitful/misleading. Definitely not what we expected. The balcony could barely seat two folks comfortably; there were two steel-like beams on each balcony facing the beach. I am not sure how anyone thought this would be anything other than a complete eyesore! Plus, the balcony floor didn't looked very clean. There was a weird smell in the bathroom, in the hallway, and in the vending/ice machine room area. Fortunately, along with our masks and gloves, we also brought Lysol, clorox wipes, and bleach; we were able to wipe down everything before we got settled. This was the 2nd worst room on the beach I have been in; we happened upon a dud about 10 years ago when we booked a room at a lovely looking resort on the beach in St. Augustine (the online photos were not what we got!). As was the case back then, the money we spent was way off from the room itself; totally overpriced for the look/feel of the place. Next time we spend nearly $1,000, we will be sure to stick with what we know. Of note, the pool is located in the front area of the hotel, basically right next to the street. Certainly not a good idea from my perspective. It may be a good idea to try to make sure the folks who clean the rooms don't feel disenfranchised; I think I received only one return smile the entire three days of our visit though I saw the cleaning staff in the hallway every day, several times during the day. There were some other issues as well, but I choose to specifically contact the hotel/manager regarding those "household issues". In saying all of this, we were grateful that we were able to enjoy the sunset/sunrise on the beach; we enjoyed hearing the waves and the birds; we enjoyed just getting out of the house; sadly our lodging was far from up to par!

"Great location"

Greg T, Jesup, Georgia 29/06/2020

This hotel is in a great location, but a little overpriced due to condition. Staff was very friendly and helpful. Although the price was a little on the high side in my opinion, I would recommend it due to location.


markfarrell22, Louisville, Kentucky 29/06/2020

Booked this hotel based on positive reviews. However, we were disappointed with this stay. The hallways were dirty and smelled. The hotel was not secure. The security panels for card access to stairwells were broken. Also, the hotel was being held up by metal poles (not sure if this was renovation, but didn't see any work being done). Finally, there was no shampoo in the room. Overall, we were underwhelmed with this hotel even for a basic hotel stay.

"Always a great stay!!"

User 27/06/2020

This is my family's 3rd year to stay at Best Western Oceanfront in Jacksonville Beach, and I can't imagine staying anywhere else! The convenience of this property is perfect! The staff is great! Not to mention since this particular hotel is only 3 floors, so the beach access is not overran as it is for the surrounding hotels! Thanks for another great year!

"Great service!"

localady20, Southside, Florida 24/06/2020

Considering we stayed during the pandemic, the staff here were very accommodating and professional. The room was clean, service was great, and staff were helpful. The only downside was we had a city view room (made reservations too late), but even with that, we had a wonderful experience.


gracie2929, Greenville, Kentucky 11/06/2020

Had a great time on vacation. Staff was great and the rooms were very clean. Breakfast every morning was hot and a variety. Check in and out was fast. Shopping and dining was within walking distance. Staff was very helpful with any questions.

"Great beach view with a few drawbacks"

User 15/05/2020

I want to start by saying stuff at this hotel is so friendly and helpful. They are among the kindest hotel employees I've met. The affordable room with beachfront balcony view made the choice to stay here worth it. The biggest drawback were disrespectful patrons. So many were loud and smoked cannabis and other substances in their rooms and on the balcony. The smell of weed wafted through the air constantly. We stayed here several days and even though the patrons changed the behavior didn't. I felt very sorry for all that the staff face when managing unkind and unlawful guests. They deserve a raise and better support from whomever owns the hotel. This may be an OK place for easy going friends and couples. It's no place for the uptight. Personally, I would NEVER bring children or teens here. There's too much partying and possibly drug dealing going on around the hotel, especially at night.

"Perfect beach location"

Dawn M, Lubbock, Texas 06/05/2020

Room was clean and comfortable. Employees were helpful when I asked for seafood recommendations. (They were right on with who they recommended). Hotel is located as close to the beach as you can be. Parking is a little tight, but I have found that to be the norm. Only downfall was the water pressure in the shower was not very good. But, the water did get nice and hot.

"Small Hotel and Great Views"

BruceDale33, Houston 09/03/2020

I had to travel to Jacksonville for a family gathering and needed a hotel in the JAX Beach area. The hotel was in a great location, wonderful view of the ocean and not so big that there were too many people. The hotel is close to restaurants and other shops. It is only 2 short blocks from 3rd Street (Highway A1A).

"Disappointed "

cjhkch, Holliston, Massachusetts 06/03/2020

Three nights at Best Western Oceanside in Jacksonville Beach. The view from our balcony was beautiful and room was well appointed but that's where it ended. -Lolly columns supporting all the 2nd story oceanfront balcony's - except the end unit where we were (3rd floor balcony's were ok) Considering the price we paid for an ocean front room, the exterior needs updating !! -Security door in the garage leading to 2nd/3rd floors did not lock which did not make us feel terribly safe. We spoke to front desk about our concern. Maintenance was to check but it never got fixed. - Our room was not cleaned one day after returning from a long day trip and housekeeping was gone for the day. We've always had very good experiences at Best Western's so are very disappointed with our stay in Jacksonville.

"Big, clean rooms"

AliceJ87, Friendsville, Maryland 26/02/2020

The room was plenty spacious, but the view wasn't what I'd hoped. Somehow, though I thought I had reserved an ocean front room, that's not what my reservation showed when I arrived. However, the staff was friendly, the breakfast was plentiful and the beach was just a short walk across the dunes. I do wish they had somewhere outside to easily wash off my feet. If they did, I didn't see it.

"Best Western Oceanfront Jacksonville Beach, FL"

jcbwrb, Coventry, Connecticut 20/02/2020

Our stay here was very good! Oceanview! From check-in to check-out. No issues. Our check - in went very well. Asked for a restaurant recommendation and it was excellent choice. Needs updating, but they are working on it. Breakfast could use some improvements.

"OK if you don't like sleep"

Jo C, Tampa, Florida 20/02/2020

This hotel suffers badly from outside noise. We've stayed there twice, once in a 'street side' room...there are bars that stay open until VERY late, and then we had leaf blowers wake us up at 5am. Second time, we thought we'd be smart and pay an ungodly price for an oceanfront room...nope, there are bars EVERYWHERE and I still didn't get much sleep. I was also a bit concerned at the scaffolding holding up all the balconies..for that kind of price I didn't expect that at all. All in all, it's in a great place for the beach, the hotel staff are good and friendly and very helpful. it's just. too. noisy...

"excellent hotel on the beach"

ahurst391110, Geneva, Switzerland 16/02/2020

My stay in this hotel was perfect, fast check-in, paceful place , near to the beach, a good and complete breakfast, with an upgrading for my room. Sadly, the cold weather and strong wind was with us Thanks for all.

"Great service"

User 07/02/2020

Everything we needed for our week's stay. Room was exceptionally clean every day when we returned. All staff members were friendly, helpful, and polite. Breakfast food was tasty and breakfast area was continually kept tidy.

"Seen Better Days"

Z1796WVsheilas, Daytona Beach, Florida 05/02/2020

The staff was very nice and did a very good job. However the hotel was very "tired"! I paid almost $200 for an oceanfront room and expected more. The balcony was under construction with 2 large construction poles on the tiny patio. There was peeling paint in the bathroom. It looks like they're in the process of trying to fix up the place, but it has a ways to go. I personally don't think it was worth the price. They had a nice free breakfast buffet, and again all of the staff was very nice, polite, professional and helpful. Hopefully they will finish renovations and the hotel will soon be up to par.

"best western oceanfront"

User 30/01/2020

hotel right on the beach just a few steps to the beach .had a room looking onto the beach,loved the balcony ,great view. close to shopping and restaurants. parking was great lots of options for breakfast

"Close to everything"

User 21/01/2020

Great customer service at front desk, nice room, clean bathroom, good breakfast, comfortable bed. Only suggestion is that the carpet needs deep shampooing. The room had a musty odor due to the dirty carpeting.

"Girls trip with my daughters"

User 20/01/2020

Traveled to attend Mayo Clinic appointment with my young daughters. The hotel was very nice and clean. The staff we're very helpful and kind. The hotel is really small But the rooms are not. Very nice and big rooms which I did not expect. The area where the hotel is would be perfect for those who love nightlife however we did not hear any noise and had no issues with being there with my young daughters. The pool was very tiny however you are at the ocean so who really wants to swim in a pool when you have the ocean right in front of you. I have seen this hotel many of times but always booked on the other side of Jacksonville Beach. I wanted to try this hotel and I was not disappointed.

"Not as good this time"

parkerreview, Morriston, Florida 19/01/2020

This was the 3rd time we've stayed here, because we liked it so much! But it's changed. When we came to check in, no one was at the desk! There wasn't a soul around anywhere to help us! Finally, the desk person returned...she was on a bathroom break, and the only one working! Our oceanfront balcony, smaller than what we've had in the past, had constant water dripping on it, maybe from the roof? It wasn't raining! It was impossible to even use the balcony. It seemed shabbier overall. The TV had very limited stations...another thing different from our other visits. The only thing that stayed good was the breakfast, and its location. We might try a different place next time.

"Disgusted and regret"

User 18/01/2020

Night two and final night...Unfortunately we could not cancel after our first five minutes of arriving ,and get a refund for our Friday and Saturday night stay.. Our Saturday night turned out to be more of the same.... Whole second floor smells like weed again! Thank God I am out of here tomorrow! Never again

"Mayo Clinic"

User 14/01/2020

Mayo Clinic to see about a liver transplant for my brother. Room was dirty and bath tub had hair in it and trash had not been changed or vacuumed found a kids sock near the trash can that had not been changed also a dirty wash cloth

"Great spot close to the Ocean and Pier"

mschara50, Alexandria, Virginia 13/01/2020

Friendly staff and great location near the beach and good restaurants. Parking was not a problem. The work out facility at a close by business was helpful. The breakfast was always hot and a good start of the day

"average but certainly not bad "

SteffaniFletcher, Ponte Vedra Beach, Florida 09/01/2020

As a local, we had a decent stay at Best Western Oceanfront. The staff was wonderful. The building is older but they have made some upgrades. The continental breakfast is super convenient. The location is in a busy area with lots of great restaurants nearby and even if your room is a street-view, the building is oceanfront so you're steps away from the beach. It's not fancy but it totally gets the job done.

"A wonderful experience!"

User 08/01/2020

A wonderful oceanfront with a beautiful beach is just one part of a very happy experience. The people working there area exceptionally nice and very helpful. The front desk has Tamara who went out of her way to make our visit really memorable by suggesting restaurants and shops. The location is right in a location next to the park and easily accessible. Parking is a breeze with many covered spots. We will be back there soon!

"I enjoyed my 8 night stay at this Best Western"

lindsayw739, Albuquerque, New Mexico 07/01/2020

This beachfront Best Western is in a great location - walking distance to restaurants, a Walgreens and Publix. Also there's a small "seawalk" (I think that's what it's called) for a short stroll right in front of it - and there is a boarded crossover to the beach as well. My room was nice and the bathrooms seem to be somewhat newly renovated. The beds are comfortable. There are plenty of plugs (though not USB ports) for charging devices, including on the front of the bedside nightstand. Staff is very friendly and helpful. Particularly I want to acknowledge the very clean breakfast area with loads of choices (Quandra does an excellent job). There are waffles, bagels, breads, fruit, cereals, oatmeal (packages) - and more - and hot options that vary day to day (that included tasty scrambled eggs and then options depending on the day of bacon, sausage, biscuits). I appreciated the fact that for coffee real half-and-half was offered. Tables were quickly cleaned and food was promptly replaced as it ran out. Caitlyn (Kate?) assured me (when my travel plans had me arriving late) that I did have a beachfront room -- and Melissa and others at the desk run the check-ins and check-outs very professionally and efficiently. The rooms are cleaned well by housekeeping staff and I want to give a nod to Jackie - thanks! For those with cars, there is one parking spot available for each guest room. There's only one elevator -- but 2 stairwells that lead directly outdoors.

"good value"

cmshunt, Sicklerville, New Jersey 06/01/2020

should have gone with the ocean view to get a balcony. would have liked some fresh air. other than that, great location. solid breakfast. clean rooms. had a little trouble with the room keys, but never had a problem getting them fixed.

"Wonderful place to recharge"

LaBelleIseult, Texas 06/01/2020

The Best Western Oceanfront in Jacksonville FL could not have been a better spot for a relaxing night after a stressful holiday. The room was exceptionally comfortable, especially the bed! I requested an oceanview room and the view did not disappoint. I opened the balcony door and the roar or the Atlantic filled the room! We slept with the balcony door open and I don't think I've ever had a more relaxing night in a hotel. In fact, we had intended to continue our journey home early the next morning but lingered, taking a stroll along the beach before packing up for the next leg of our drive. The hotel is older, it seems, and is under some repair but it did not interrupt our stay. The included breakfast was adequate to get us on the road the next day. The staff was kind and friendly.

"Great place to stay"

Getaway54817351146, Dobson, North Carolina 01/01/2020

Rooms are nice, Breakfast is great, Oceanfront. Nice area to walk around.We enjoyed the beach are and there is shopping and a grocery store within walking distance of the hotel.I enjoyed the balcony from the room and had an ocean view.

"very nice & convenient"

User 01/01/2020

the hotel was in the heart of Jacksonville Beach within walking distance of several restaurants, shops & bars. the room was very clean & the bed was so comfortable! the staff was very pleasant & helpful. i recommend this hotel to everyone!

"Great location"

User 01/01/2020

We had a city view room, which was very spacious. We were also surprised that we could see the water from our balcony. The complimentary breakfast was fantastic, great variety and we especially enjoyed the bacon which has been rarely included at previous hotels we have stayed.

"Not cleaning thoroughly"

User 01/01/2020

Not clean room , found some trash with cigarettes at the back of curtain and balcony is unusable since so dirty cannot even seat on it, found left over ice cream as well on the fridge, overall not worse but bad experience

"Wonderful receptionist"

User 31/12/2019

Checked in late on Christmas Eve and tired but receptionist was so patient and helpful. We saw her early the next morning Christmas Day and she was working again. We really appreciate people who are still kind even when they had to work over the holidays. I wish we had written down her name but she was a pretty redhead.

"Home on the road"

User 27/12/2019

I was hesitant to expect much from this Best Western because I know others closer to base are less than stellar. However, I loved staying here! The room was large and the bed was amazing. The breakfast was really good, and I loved the waffles! The only downside to this trip was that it was over a weekend and the bar next door was EXTREMELY loud until 2 in the morning and I didn't sleep well the second night because of it. If you're a light sleeper like me, request a room away from the bar.

"A great room in a great location"

User 26/12/2019

We booked a handicapped room and were pleasantly at the size of room and bath. The room, and the hotel in general, was recently remodeled and modern. There were ample electrical outlets and USB charging ports. Breakfast was excellent and the attendants worked tirelessly to keep everything supplied, clean and tidy.

"OMG, the friendliest place ever!!!"

StephanieGee, Nashville, Tennessee 21/12/2019

We stayed here for a little over a week and OMG - the friendliness factor here is off the charts. Despite the tiny lobby, this is a hotel which offers world class service. We had a lovely room with a balcony that overlooked the ocean. Yes, there were supports beneath our balcony to hold it up, but I'd rather have safety than looks in that case. Breakfast didn't vary a lot, but it does change as far as the meat courses go from day to day. There's a little cooler in the lobby which holds non-alcoholic drinks in case you need something when you return. There are TONS of restaurants within walking distance and the beach is just out the back door of the hotel. There's ample parking & again, the staff is incredible. I want to go back to this hotel just for that reason.

"great stay"

User 17/12/2019

Great location, staff, service. It all came together what more can I say. This hotel is my go to hotel when I'm in the area. And I plan on visiting more often to visit my granddaughters and enjoy the JAX area.

"Gem On The First Coast"

DebN551, Chili, New York 16/12/2019

I stayed at the BE oceanfront while visiting family, who live in JAX. This hotel hit all the points that I wanted in the visit, free breakfast, on the beach, free parking and relatively close to where my family live and easy to return to the airport at the end of my stay. Also it is very walk-able to a number of very good places to eat as well as the Deck the Chairs Christmas light display. I will stay here again in the future.

"Wonderful staff"

User 12/12/2019

Older hotel that is a little rundown but under repair. Room was clean. The bed was very comfortable with plenty of pillows and comforter. Cheerful and friendly staff that enjoyed interacting with us. We would stay there again. Was a block away from a great Christmas lights display. Better than average free breakfast. Great value for oceanfront. Only 12 mins from Mayo Clinic which we were in town to go to.

"Great Location"

Kelsay97, Columbia, Kentucky 11/12/2019

The location and view was great! The hotel was very clean and the rooms are nicely updated. The staff were also very friendly. The only negative was the heating unit in the room had an odor when turned on.

"Best, Best Western"

catgrammie6, Stuart, Florida 10/12/2019

I know I rated this Best Western pretty high, but they deserve it. The rooms are remodeled with great taste, comfortable beds, huge shower, friendly and helpful staff, and great breakfast. The only thing I regret is not being able to stay longer.

"Christmas getaway"

Stormie L, Atlantic Beach, Florida 09/12/2019

I love this hotel. Everyone is so helpful and friendly. Its a close walk to everything. Thank You for a great stay. I will be returning as soon as I can get time away. The Deck the Chairs display was amazing. Better than last year!

"Awesome stay"

User 09/12/2019

This staff was amazing, the beds were the best they were so comfortable and the pillows were so nice. Very clean facility.. I would definitely stay here again and I highly recommend this hotel!!! There's a little nightclub across the street so if you'd like to go out you can enjoy yourself Also the beach is right there!!!

"Review of Best Western Oceanfront, Jacksonville Beach"

User 05/12/2019

First of all I was given the specific room I requested. Having stayed there before, I had stayed in that room and liked it very much. And I intend to stay there again when I visit my children and grandchildren in Jacksonville. I will be asking for that same room. Secondly, the breakfasts are very good. Thirdly, the location is uniquely right on the beach.

"Great place!"

debw4011, Ankeny, Iowa 04/12/2019

Located very close to the ocean and right next to several beachy type stores, The Best Western Oceanfront is the place to stay in Jax Beach! The staff was especially friendly and the complimentary breakfast each day was good. I will stay there again!

"Just a night out"

FrequentFlier262224, Jacksonville, Florida 03/12/2019

The only complaint I had was the water pressure in the shower needs a little more pressure for my liking. The room was very well made over. Breakfast was like most nothing extra. The front desk staff was excellent. Enjoyed the Balcony.

"good place to stay"

frivo2017, Inning am Ammersee, Germany 02/12/2019

short stop for 1 day on a business trip, very nice lokation direct @ the beachside, very nice staff, continatal breakfast was ok, vending maschine out of order :-( no response on my call @ reception good for a weekend but too loud inside for a real vacation

"A Great place to stay"

alliesteele, Marietta, Georgia 01/12/2019

Spent thanksgiving break in Jacksonville with the whole family, my husband and I stay here and we were close to literally everything. Super cute and very clean room with an incredible balcony view of the ocean! It's in the middle of everything. As long as the prices stay moderate, we'll be lifelong customers. So relaxing, can't wait to go back. Free breakfast, which was very good, speedy WiFi and ideal parking. The lobby is very cute with a refrigerator full of beverages you can charge to your room and free fruit flavored water. I Literally walked out of hotel and was on the beach. Plenty of shops, restaurants, bars and activities all within walking distance from hotel. Not pet friendly so you would need to make arrangements for pets. I highly recommend this hotel to anyone traveling to Jacksonville beach area!!

"My stay while at Mayo"

Camper26980338696, Atlanta, Georgia 24/11/2019

Staff: friendly, helpful, welcoming, caring, compassionate, went above and beyond to make my stay nice- even helped when I was not feeling well Accommodations: comfortable, clean, spacious, welcoming, up to date, beach view, nice natural light, beds were perfect, exceeded my needs

"Nice property"

User 19/11/2019

Clean, updated property on the ocean and within walking distance to restaurants and bars. Beds were comfy, frig and micro in room. Out door pool but too cold to enjoy. Breakfast was standard, hot foods, cold cereal, intant oatmeal bar. Coffee was not that great.

"Needs to be refurbished."

blluman04, Hayes, Virginia 19/11/2019

The balconies facing the water front are falling apart and there are steel bracing holding them up. If you rent a room with a waterfront view you will be disappointed by having to try and look past them. They also take up much of the space on the balconies so you can not sit outside.

"Location, Price, Room were Great, But...."

davidtravelsalot321, Ponte Vedra Beach, Florida 17/11/2019

This was a 1 night stay passing through area. The oceanfront hotel location was great, near shops, restaurants & nightlife. Price was very reasonable compared to other oceanfront hotels in the area. Rooms were clean and comfortable. However...there were some issues. First the balcony. The hotel was using some sort of makeshift poles to support the roof of the balcony. It was hard to tell if this was a temp or permanent solution. There were no signs or notices about construction, but being on the balcony felt like you needed to be wearing a hard hat. The poles took up most of the room on the already tiny balcony, so if more than one person was on the balcony there was a fear that one of the poles would get bumped and then the whole hotel would come crumbling down. Upon further review these poles were also used in the first level parking area, and again there were no notices or warning about the poles. The second issue was the security. The exterior door closest to the ocean leading to the stairwell required a key card entry, but the door opened freely with or without a key. Then from the stairwell there was no additional security into the hotel hallways. Any non-guest could gain access to the stairwell and the hallways. This was a big issue because there were young females in our party. We made sure to use the extra locks on the hotel room doors and not open the door to strangers. The final issue was regarding Reward Member recognition. Our flights were not until the evening after check-out, so I requested a later check-out so we could enjoy the beach a little longer. I was told that the latest check-out allowed was 12noon. I reminded them that I was a Diamond member (the highest level for this chain) but was told that didn't matter. So I have been staying in hotels long enough to know that late check-outs are not guaranteed, but this was a weekday, the hotel was visibly not full, and I wasn't requesting an unreasonable amount of time, just a little extra. I did in that situation expect my membership level would have allowed a little extra time. But to know that I was to get the same check-out benefit as any other non-member, and to be verbally and rudely told that my membership did not matter was enough for me to never come back to this hotel or ever recommend it.

"Great stay"

User 17/11/2019

Have stayed here previously. Enjoyed both visit. Location is great. Parking garage, Oceanfront, lots of restaurants and shopping within walking distance. Will definitely stay here again and will recommend to friends.

"My stay at Jax beach"

kevinkeefer38, Cleveland, Tennessee 15/11/2019

Great location, wonderful staff, condition of hotel for its age is good, the breakfast was excellent, lots of shops in area within the front door if the hotel, also check out the surf skate board shop next door . Blind rabbit and brick and Carabbas are a step away from the hotel

"First time stay at Best Western, Jax Beach"

User 12/11/2019

The rooms were spacious, the bathroom/shower was nice, the bed was a king size and the pillows, I would not have minded taking home with me. Loved the breakfast included. Nice assortment to suit everyone. There is no workout room, but the beach is right there for long walks, jogging, surfing. Lots of restaurants within walking distance, pubs, sports bars, a pharmacy and a grocery store.

"Nice weekend"

jajalansing, The Villages, Florida 12/11/2019

The room was clean, and the beds were comfortable. The breakfast was also well done with a number of choices. The Oceanfront is also close to a number of eating and drinking establishments. It was nice to be able to walk out the gate onto the beach without having to cross a street. The view from our room was excellent.

"Overnight stay on Halloween"

Mike B, clearwater, United States 11/11/2019

Nice room very clean, but shades really did not darken room well. I have trouble sleeping when there is ambient light, so it effected me. Also, you could hear a lot of street noise from the locals in the area. A large number of transients in the area may keep your guard up.

"A nice hotel in a great location"

LightPacker652617, Charleston, West Virginia 06/11/2019

There are not many cost-effective lodging options in the Jacksonville Beach area, but we found that this hotel was not only inexpensive, but the location was superb. There are several shops, restaurants, and bars in the immediate vicinity, and the beach is essentially right out the back door. Our room was recently remodeled, so it was very clean and modern. Parking can be a bit tight for larger vehicles, but there were plenty of parking spaces. The complimentary breakfast items were fresh and tasted very good, but the dining space is very small. The only down side of our visit was there was an issue with the card reader at check in. When two different credit cards would not read in the machine, we were asked to go get cash to pay for our stay. After we refused, we were able to determine there was a problem with the reservation that we were ultimately able to resolve, then we could use the credit card. I would certainly recommend this hotel to anyone vacationing in Jacksonville Beach.

"Ocean Stay"

User 05/11/2019

The Best Western Oceanview in Jacksonville was very clean and the front desk personnel were extremely helpful. Our room was actually ready a little early and the hotel was right on the beach front. It was a very enjoyable stay.

"Best Western Plus JAX Beach"

Paul M, Los Angeles, California 02/11/2019

This is a hotel located in the middle of everything. You can easily walk to JAX beach, in 1 min, or many different local restaurants in just a few minutes. The staff are extraordinarily friendly, and the hot breakfast snd other assortments are excellent. The room was very very clean and the bed comfortable. Way to go Best Western Plus.

"Great location and nice rooms"

User 01/11/2019

This was not my first time staying here for business. The rooms are nice and the breakfast coffee was a nice amenity. However - I requested my bill to be sent to me at check-in (for business expense) and called again two days ago to again request the a copy. I still haven't received one. I may reconsider staying again based on this hassle.

"JAX Beach"

lindacT115BW, Knoxville, Tennessee 31/10/2019

Wonderful. Comfortable bed large room oceanfront. Great view of ocean on top floor..Breakfast was always tasty and hot each day..Staff always friendly and helpful..Loved having large walk in shower with control opposite side from showerhead.

"Great room friendly staff pool sucked"

User 31/10/2019

Rented two rooms took the wife in the sister in law on vacation the rooms were fine staff friendly courteous very helpful the pool on the other hand it's right on the street everybody walking by all the drunks had rude comments to say to my wife and my sister-in-law and myself smallest pool I've ever seen at a hotel I'd recommend people to stay there as long as they don't want to use the pool other than that I don't think I would stay there again myself

"A Great Place to Stay"

vinnysgranny, Midway, Georgia 31/10/2019

Had an ocean view room with balcony, couldn't ask for better. The room was clean, staff was friendly, breakfast bar was delicious. Pool was great although I thought they closed it a little early. The parking was surprisingly good and the outside area was kept clean. Would recommend to anyone who wants a short walk to the beach.

"Great Hotel!"

harleyzmann, Jacksonville, Florida 29/10/2019

Would recommend this hotel to anyone. We needed somewhere to stay last minute and chose Best Western because of the price, reviews, and location. It's right on the water, you can walk right out of the hotel and be on the beach. Super close to a lot of restaurants & bars!


LDBValdosta, Valdosta 23/10/2019

This is a really great place to stay and truly gives you a "Home away from Home" feel. The entire staff is super friendly and always greet you with a smile and a hello. Breakfast is really good but gets busy quick so go early. Ice chilled water with orange slices in a container is provided in the lobby as well as fresh baked cookies. Room is comfortable and super clean and well stocked. The bed and pillows are wonderful. I slept better on these beds then I do my own bed at home. Book your stay here...I promise you will not be disappointed.

"Great Family fun at JAX Beach"

gmross2019, Kincardine, Canada 23/10/2019

Excel location in the heart of JAX Beach and convenient parking. Ocean view room had excellent views! The room took on some water from the tropical storm and the beds were well used but overall a good place to stay and experience the area!

"Great location on Jax Beach"

samanthapT109OC, Watkinsville, Georgia 23/10/2019

We stayed at this hotel for the first time. It was very clean and the location was outstanding. The front desk workers were very nice. Our room was on the 3rd floor and faced the ocean. I am definitely going to stay there again.

"Small, cozy, right on the ocean"

pteate7, Orlando, Florida 22/10/2019

Small hotel, but had great warm breakfast, served warm cookies innthe afternoon, and took care of any issues. We were on the 3rd floor, and hardly had any water pressure in the shower. There are plenty of nearby restaurants and shopping stores as well as bars.

"nice location but very basic hotel"

Carole04, Lubbock, Texas 22/10/2019

We stayed t here for a night. Parking was free and it was beachfront. Our first room had a balcony we could not access because the door was broken. It smelled really bad and the AC was very old and noisy so we asked to change. The new room was fresher without a view. Beds were comfy. it was OK for one night but pricey for the quality of the place. We went to Neptune Beach to a prime resort for the same price the following day. I would not return. it looks like a bikers' spot.

"Average at best"

patrickmF9027AU, Cheshire, United States 15/10/2019

Check-in was great, bed was great, bathroom was clean, service was friendly, breakfast was average, location was good. My daughter stayed with me on the last night and slept on the pull out couch mattress. OMG, a horrible odor of stale urine engulfed the entire room from The mattress. It was late so we put up with for the night, The odor stayed with me the whole day the next day. It definitely affected my stay at this hotel. I'll never book a hotel below 4 stars again.

"Fully remodeled Oceanside hotel"

Escape63293639541, Shingle Springs, California 14/10/2019

Lovely remodeled new rooms right on the boardwalk in Jacksonville Beach. We were pleasantly surprised at this sparkling clean and modern hotel, breakfast included. Lots of dining and shopping in walking distance, too.

"Better Options"

dunlapdonf, Orlando, Florida 14/10/2019

I find that Best Western's hotels do not have a consistent level of quality. For a little extra money, stay at the Hampton Inn or Marriott Courtyard. Note I have seen neither, but both those hotels have more consistent quality across the brand. I paid $200 to stay here for a wedding with a room that faced South. The staff was nice, but if this hotel was not on the beach, it would go for 60-70 a night. Glass sliding door needed repair. Lamp didn't work. Hotel has a great location in Jax Beach which has improved tremendously since I started going there 35 years ago. Nice "Boardwalk" Lots of restaurants and bars. I would stay here again, but I would prefer to stay elsewhere. I hardly spent any time in the room due to wedding activities, and it met my needs. Again staff was great/friendly. I just thought it was too expensive for the room. On the other hand, I booked day of event and the hotel was nearly sold out. Got a $40 cheaper price on than BW direct website.

"Nice surprise"

kremmen1955, Oxfordshire, United Kingdom 13/10/2019

Beautifully modernised room. Shame about the view you from the side room. The hotel has an almost continental feel to it. Beautiful location. Full breakfast facilities that gets very busy. You would do well to check out the sign in the elevator which warned you about busy times for breakfast.

"Great experience!!"

Mindus1097, Covington, Georgia 10/10/2019

Hotel is right on the beach, you could not beat the price!! Pillows are amazing as well!! Had a great experience! Will definitely be back. I could sit on the balcony and watch surfers all day!! Loved it!!!

"Booked for an ocean front room and didn't get it."

829josephd, Leesville, South Carolina 07/10/2019

Was told when we checked in that we were given an upgrade of a patio room with a beautiful view of the city. What a joke. And the breakfast was described as wonderful. Not so. Horrible and very small and not big enough to accommodate the guest. Will never book here again.

"Clean and comfortable"

371v4, Barron, Wisconsin 06/10/2019

Three story hotel right on the beach, however only a few rooms face the ocean. Our room was airy and clean with a king bed, sofa, refrigerator, microwave and coffee maker No tub, but the shower was spacious. There was also a small balcony with a table and seating for two that overlooks some nearby souvenir type shops. Just a quick two minute walk out the back gate (of parking area) will lead you to a boardwalk and walking path to the beautiful sandy beach. There is a small outdoor pool, but no hot tub. Breakfast was served 6-10 am with a variety of options.

"Great Experience!!"

User 05/10/2019

Great location, right on the beach. All staff (front desk, food service, housekeeping) were friendly and very helpful. Accommodations were comfortable and the room was very clean. Parking was convenient and covered.

"Right on the BEACH!"

oscarbuzz, joliet il 04/10/2019

With a last minute reservation, we were very pleased to land directly on Jacksonville Beach. A nice, clean, no frills room with immediate access to the Atlantic. Free covered parking and a well appointed free breakfast bar in the morning left us with nice feelings for this stay. If we are back in Jacksonville beach, this would be a place to stay again.

"Beachfront hotel"

User 03/10/2019

The location of this hotel is great steps away from Jacksonville Beach. The staff is diligent in keeping this place super clean and ready for its guests, the rooms are super comfortable. You will enjoy this place.

"Great place to stay"

barryandd0nna, Chattanooga, Tennessee 01/10/2019

We love staying at this hotel. Very clean room and the staff is great! We had a wonderful time even though we were there on business. Love the closeness to the beach. We had an ocean view room and it's so nice to hear the ocean.


User 01/10/2019

It was nice. Nice breeze from the beach. You can walk directly off the property and on to the beach. It was next to the beach but we did not get a balcony because they said they were sold out. Rooms were nice and bed was comfortable. Rooms are exspensive but it was ok. Sweet Check in girls at night. They were very people orientated. Breakfast was ok but it was continental. Biscuits gravy, cereal, eggs, bacon etc. It wasn't like a buffet but the girl that was serving did her best.

"Beach Front"

User 30/09/2019

The hotel was nice. The view from the balcony was great. The person working when I checked in was very nice and friendly. The morning crew not so much. It would be good to have more than one elevator. Over all a good experience. I would stay again.

"Nice ocean views. ."

User 26/09/2019

Has all the amenities including a microwave and mini refrigerator. Has a coffee maker, small toiletries . Soft bedding and pillows. Beach chairs on small balcony on ocean front side. Homemade cookies in the lobby.

"Best Western oceanfront"

User 24/09/2019

Have stayed at this hotel a hand full of times and it is always great, would recommend to anyone looking for a nice stay at the beach. The rooms are always clean and neat looking, the views from the balcony on the ocean side are great

"Love the location, but cleaning and air could be better"

User 24/09/2019

We stay at this hotel often because I repeatedly have to go to Mayo Clinic, JAX. The location right on the beach with restaurants within walking distance or a short drive, all good. But the air units are noisy and the rooms and balcony are not clean to our satisfaction. For these reasons, I am trying to locate a different hotel for our trip there in two weeks.

"Very good hotel"

I_am_dirk, Tuscaloosa, Alabama 23/09/2019

Location was very good, free breakfast, free WIFI, big room with a balcony, it was truly great. The staff was accommodating and they even gave us free cookies upon check in which was great! Staff was always smiling as well! Thank you.

"best deal on the beach!"

ljlear1300, Greensboro, North Carolina 19/09/2019

Picked this at the last minute, and was very pleased with the location, we were able to walk to shopping and restaurants. Room was nicely decorated and the staff was extremely helpful. I would definitely stay here again.

"Can wait to stay again"

User 17/09/2019

This is "our go to place" when staying in the Jacksonville Beach area. Nice, clean room, comfortable bed, wonderful breakfast. ALL The hotel staff is top rated, professional and pleasant . Looking forward our next stay.

"Enjoyed our stay!"

beachfrontcpu, San Tan Valley, Arizona 15/09/2019

Great room, great price and beach walking distance! We were looking in the area and exploring at last minute and discovered this gem of a hotel. The breakfast was great, staff was super friendly and clean rooms!!

"Ok - Just an average experience"

Biggdaddee2, Madison, Mississippi 14/09/2019

The room was clean although it felt very humid. The view we had was of the adjacent building; it would have been nice to get a glimpse of the beach from our window. People were very courteous and helpful; no complaints. There's no gym. Breakfast area is very crowded.


Louis R, baldwin park ca., United States 12/09/2019

1st street was close to everything. beach resturants bars shops. we were able to walk to and from the places we liked near by. brufeast was close too.didnt have to get in the car too much. beach street and 3rd street has a lot of stores and food places too.

"Therapeutic Heaven!"

User 11/09/2019

Started off with the amazing staff checking us in. Helped guide us around the area. Then the Ocean-Front view- wow! Wonderful atmosphere - others on balcony a bit close but If you make friends who cares. The room was clean and comfy. Definitely will go back!

"Beach Party"

toneyjohnson, Athens, Georgia 05/09/2019

Nice room, kinda small, very enjoyable. Loved the breakfast. The location was perfect, and the weather was made to order. The personal was professional and very nice. The restaurants and bars we're close and reasonable, loved the food and night life.

"BW Jax Beach"

User 04/09/2019

Smaller hotel but right on the beach. Staff was very friendly and accommodating. Hotel worked with us to adjust our reservation due to the hurricane. Made good recommendation for dinner, etc. Overall, nice stay despite the threatening weather.

"Great room and great location"

User 04/09/2019

This hotel is located a stones throw from JAX beach. The room was spacious and clean and the bed comfortable for a good nights sleep. Staff were polite and friendly and breakfast also good. If you are travelling to visit the beach/sea this is an ideal place to stay.

"Great spot at a reasonable price!"

mbarsness, Rosemount, Minnesota 01/09/2019

Great spot at a reasonable price! Walking distance to many restaurants/bars! Beach is just a walk past the parking lot. Staff is very friendly. Parking is a bit tricky with a larger vehicle, but not impossible if you're good at tight spaces.

"Excellent Stay"

User 28/08/2019

Probably the best BW I've stayed at. It is in a great location with access to everything. The beach is only a few steps away. We had an ocean view - room 325 which was clean and fresh smelling upon our arrival. The rooms are very modern looking with fabulous decor and design. The room had a balcony which was well maintained. The chairs and table out there were spotless. I thought the overall set up of the room was good with its own little nook with a frig and microwave. There's a place right next door to rent bikes and chairs and the prices are very inexpensive. Wonderful and relaxing stay! Oh, and the beds were super comfortable with lots of pillows!

"Great location, great staff"

Allenbwalker, New Smyrna Beach, Florida 26/08/2019

The staff is very friendly and helpful and the hotel is close to everything. We will stay here again. We were able to walk to restaurants and bars. The bed was extremely comfortable. There is nothing like having a comfortable bed and pillows when you are away from home.

"Great Place for vacation base"

User 20/08/2019

This is a great place to base your vacation at Jacksonville Beach. The rooms are well apportioned and very clean. The breakfast area and pool is small but it really doesn't make a great deal of difference as you are right on the beach, walking distance and central to restaurants, rental and souvenir shops for your beach needs. The staff is excellent and very helpful. I would highly recommend this property.

742tejalp, Guest Relations Manager at Best Western Oceanfront, responded to this review
We are delighted to know you have enjoyed your stay.

"Great Place to Stay"

4367ERB, Cincinnati, Ohio 19/08/2019

Great Location, Great Staff, Great Room. The beach is out your back door, restaurants of every variety within 3 blocks. Do you want to try surfing, rent a board right next door. Or maybe start with a boogie board. Worth every penny!

742tejalp, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us. We hope to welcome you back in the future.

"My stay at the BW"

User 19/08/2019

This was our first time staying at the BW. I had two rooms. The hotel is decent, but the elevators are small. I made my reservation online and I noticed the price dropped and I called to inquired if they could adjust the price and the lady, I spoke with told me when I arrived the lady would adjust the price. When I arrived, I asked the lady about the price? She said they couldn't adjust the price, but her manager up graded my room # 323 to an oceanfront room but the sliding door wouldn't open. I told her I didn't want that room because my 7-year-old granddaughter would want to open the door and look outside. She told me the hotel was sold out and she couldn't change it. The same room telephone cord wasn't on the telephone and when I called to report it the evening shift lady stated the maintenance man had left for the day. I told her we needed a telephone in the room because a 7-year-old an 8-month-old was in there. The maintenance man did bring a cord the next day. I was in room 326 and my shower drained slow the maintenance man did check on it and the back off the remote control was broken. The first day both rolls of toilet paper were half full, and I had to request another roll and the second day she only put enough towels in the restroom for two people. It was 3 of us in the room. My rooms only had showers with no tub. I which I had known that in advance. The breakfast was good. It was too many issues on my stay at the hotel. The overall price I paid for both rooms wasn't worth the money. I will look elsewhere the next time.

742tejalp, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share you experience of your recent visit. I was truly sorry to hear of the disappointment during your stay. We work hard to ensure the utmost level of service and comfort, and I do apologize that we did not exceed your expectations. We sincerely hope you give us another opportunity to provide you with memorable experiences upon which we have built our reputation.

"Head Lice"

User 17/08/2019

The room seemed clean and updated but I believe I got head lice from the hotel. The hall carpeting needs to be replaced and the hotel exterior was in bad repair. Our balcony table was missing a leg. Location was good and parking was convenient.

"Location location location"

Karega C, Detroit, Michigan, United States 14/08/2019

The location of this hotel was perfect. Direct beach access, nearby dining and shops. Most importantly off main road that made it easy to travel to planned events during our stay. Will make this my go to for all my future travel plans to Jacksonville Florida metro area.

742tejalp, Guest Relations Manager at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations. Thank you for staying with us. We hope to welcome you back in the future.

"Jacksonville Oceanfront Hotel is AMAZING"

faith2rebecca, Beaumont, Texas 13/08/2019

I had a fabulous time at Jacksonville Beach Oceanfront. It's close to the beach and the bars! The only downside is a light fixture fell and hit my partner. But guest services were very kind when we told them. I will be back.

"Great hotel on the beach"

Y7790NIjenniferw, Gainesville, United States 11/08/2019

The staff is very courteous. The rooms are clean and quiet. The hotel is located on the beach and close to many restaurants. Tje hotel is a great value for your money. The buffet has a good assortment of food. They serve warm cookies in the evening.

"Very good experience"

User 11/08/2019

The staff & hotel rooms were very good. Very clean. Great location right off beach and within walking distance to several places to eat, shopping, & some night life. The lobby and breakfast area was very small. There was a pool as well and it was very small. It served our purpose and was reasonably priced.

"Great stay!"

741kelsit, Wisconsin Dells, 09/08/2019

When we first pulled up to the hotel we were hesitant. It does look a little run down. When we got to our room we were highly satisfied. The only thing we wished we would have had was a balcony, not all rooms have one. It is a basic room, but we didn't want anything fancy either. It's one of those you get what you pay for, but it is nice and clean so it worked great for us! The lobby is pretty small so we would grab breakfast and eat outside, the breakfast was great though! All in all, if you're looking for a place to get ready and sleep at night this is your place! The beach access is absolutely perfect!

"Location, location, location."

bjnawilliams, Tulsa, Oklahoma 09/08/2019

I love the location of this hotel. It is right on the beach. You can watch the sun rise from your balcony. The attendants are very friendly and helpful and the breakfast is wonderful. The beds are comfy and the room was clean and nice. This is the second time we've stayed at this location and it seems to have fallen into some disrepair since the first. Our door did not seal properly (.5 to 1 inch gaps around the whole thing.)so there was light from the hallway streaming in all night. None of the outside doors would take a key card so they were left unlocked. Minor issues really that are hopefully fixed by now.

"Beach getaway"

User 09/08/2019

We enjoyed our stay at the BW, staff was great and very attentive. Room was clean, bed was very comfortable. Hotel has easy access to the beach. There is a pool but it's on the smaller size, we didn't use it as we were there for the beach. The hotel is surrounded by lots of restaurants and bars all in walking distance. Saturday night was a little busy but the rest of the week was great. Would recommend to anyone that is looking for a place to stay on Jax Beach.

"Best on the strip."

vwells1971, Dallas, Texas 08/08/2019

It was a very great trip I must say. Always book best western when going out of town but this location was just superb, from the room to the view! The staff was very friendly as well enjoyed talking with them.

"Best Vacation"

Glenda K, Newport News, Virginia 05/08/2019

I know this is an older hotel at the beach and the renovation they have done is absolutely amazing! I will stay here again and completely ignore the other more expensive hotels at Jax Beach! Hotel staff friendly and helpful. Maid service was outstanding. Beach view was excellent. Best sleep I've had in months!

"Great deal"

TLS1976, Dallas, Texas 04/08/2019

I was surprised of the quality of the hotel for the price and being right on JAX beach! I wouldn't recommend for a solo trip for women unless they aren't out and about at night. Right in the middle of all of the bars and every night (Thursday though Monday) I woke up due to ppl coming back from the bars. I didn't mind, wish I was out there with them! Ha! Their breakfast was good too! I actually ate there two mornings in a row (and I'm a huge foodie). Great spot, I will defiantly stay with them again!

"Nice place comfortable bed.."

User 01/08/2019

The isn't much to the outside but the interior is very nice, and remodeled bathrooms make you feel like it's upscale and modern. Beds were the most comfortable I've slept on in a while, and I travel quite a bit for work.


bmcdonald2019, Evansville, Wisconsin 31/07/2019

We have been staying at the Best Western Oceanfront for approx. 5 years. We have never been this loyal to a hotel. The view from our ocean front room certainly is a draw. But, we could find that elsewhere. The staff is outstanding; especially Melissa. She recognizes us each time we arrive. She is family. We look forward to seeing her each year. Great customer service if really hard to find in today's world. She has it mastered!!! We already booked for next year!

"So convenient! Oceanfront hot bfast"

kiwitaken, Charlotte, North Carolina 30/07/2019

The parking lot is small but the hotel is super cheap oceanfront and they have a souvenir shop beside pool is extremely small and was dirty and gated and infront of the side walk but the pier is beautiful and close to the hotel it's extremely dark take a flash light! The hotel was sooo clean and the lady up front was so helpful and nice and provided me with a preferred rewards member gift and the breakfast is hot and great fresh fruit offered and they also have drinks available during your stay as well

"Nice Rooms"

pinkdogg1, Indian Harbour Beach, Florida 30/07/2019

Great View!! The location is perfect, lots of restaurants and shopping within walking distance. The staff was very nice and the rooms were very clean. Even thought the exterior appears old, the interior has been updated with all modern amenities. I will definitely stay again, price was very reasonable for Ocean View.

"Jacksonville Beach Best Western"

brew1112018, Charleston, South Carolina 29/07/2019

Everything at the Best Western at Jacksonville Beach was up to our expectations. Service as good and friendly. Parking was easy in and out. The Breast was the Breakfast of Champions We will come back if the opportunity arises

"Long Weekend"

David C, Tampa 24/07/2019

Amazing facility. Great location Friendly staff. Loved it .Easy Beach access with chain rentals close by. Room was clean and quiet . Very comfortable. Easy drive to Daily's and Stadium .Highly recommended for. Beautiful Beach vacation Andy centrally located so easy to get around

"Awesome stay"

jmabner, Lexington, Kentucky 24/07/2019

We were very impressed with this hotel. The rooms were immaculate and the staff we encountered very friendly and efficient. The light and fun decor added to our enjoyment. We really enjoyed the balcony overlooking the beach. The breakfast was nice and had a good variety of hot items like bacon eggs biscuits and gravy as well as a waffle bar with lots of choices for toppings. They also had some basic snacks and drinks availability for purchase at the desk in the lobby.

"Return visit"

Ralph E, Jacksonville, United States 24/07/2019

Beach front view terrific, beach front bar very convenient with pleasant atmosphere, evening lounge very pleasant well stocked with entertainment. Rooms clean and well furnished. exterior in very nice shape with what appears like new paint.

"Weekend getaway"

msjenna2501, Georgia 19/07/2019

Hotel in a very good location. Can walk to restaurants and gift shops. If u want plaza/mall shopping will have to drive.On the beach which is great.all rooms not oceanview/oceanfront.rooms were a nice size. Will definitely stay again.

"Honey moon"

tami1232019, Lexington, Kentucky 15/07/2019

Great location ,parking good, pool small but not a issue for us ,breakfast good, close to pier, oceanfront , small hotel but everything went great from checking to check out, would highly recommend this hotel

"4th of July"

User 14/07/2019

Great place to stay on Jax Beach,. Close to almost everything-near the pier, restaurants, night life and of course, the beach. Nice rooms, pretty good free breakfast. Covered parking. Reserve early if coming to events on the beach.

"Perfect Beach Stay"

Alexander E, Lawrenceville, Georgia 08/07/2019

Nothing fancy but big spacious rooms that were clean and on point. On the beach and within walking distance to anything you may need or want including shops, restaurants, bars, and Walgreens is nearby for last minute items.

"Perfect Location"

User 08/07/2019

Very nice and clean facility. Located right on the beach and near plenty of restaurants, bars and entertainment. All within walking distance. The rooms are clean and the bed and pillows were heavenly.

"Not bad"

Nerline G, Acworth, Georgia 07/07/2019

The hotel is a walk to the beach. Everything about the hotel looks old. There are a lot of homeless people in the area begging for food. Breakfast was good and the eating area was always clean. They served cookies in the afternoon. Drinks were always available. I stayed there for 4 nights, but my room only got cleaned once. Raven was a doll. She offered to clean my room after housekeeping left.

"Nice & Comfortable"

User 06/07/2019

We enjoyed our stay here. This hotel is conveniently located next to the beach. The room was big and spacious. The beds and pillows are comfortable. I love the modern decor of the hotel. The breakfast was delicious. The staff was nice and friendly. We will definitely visit again.

"Road trip"

User 05/07/2019

I love how close to the beach we were. Breakfast was great and even better when taken to the beach to enjoy the sunrise. The rooms were clean and parking was nice being right there at the hotel. Enjoy!

"Great Stay For Night"

lisaandstan, ATLANTA 04/07/2019

Hotel is in a great location on Pensacola Beach. Service was very attentive. Got in late and hungry. Kitchen was closing but the front desk called down and asked them to wait for me. I had the Fish Taco's and they were excellent. Will stay again next time in Pensacola.

"Jacksonville weekend ❤️"

Voyage33605408403, Douglas, Georgia 03/07/2019

It was a spontaneous trip and no reservations were made until we got there... staff was very accommodating and attentive! I would go back anytime and recommend to everyone. Was an amazing experience!!

"Friendly, Efficient, & Clean"

abriar, Jacksonville, Florida 03/07/2019

I booked my room very last minute and the entire process from booking to check in was very smooth. The staff was friendly, my room was clean and the view from the balcony was great. I would definitely rebook here on a whim if need be again!

"On the beach!"

Connector12374493949, Saint Joseph, Missouri 26/06/2019

Steps from the beach! Clean rooms and microwave and fridge in room Breakfast was wonderful and had great variety and fresh options. Staff was friendly and helpful. Restaurants and shops in walking distance from hotel.

"Very nice"

User 26/06/2019

Beautiful, me and my wife came over to spend night for my birthday I really enjoyed it . I'm sure it's being renewed its very nice place great location the beach the restaurants and the stores around it are very nice. clean great customer service.

"love the ocean"

User 25/06/2019

loved our room, we were upgraded to an oceanview and loved it except they were working on the balcony and the door was locked, which made the door a big picture window. We were very satisfied and the staff were great.

"Great Location"

Explore53483168571, Atlanta, Georgia 21/06/2019

Conveniently located near restaurants, shops and of course seconds from the beach. Perfect location and great staff; from the front desk to the housekeepers and maintenance team, everyone we interacted with during our stay, was great!

"Great Service, Location, Clean Room - Win/Win"

lldopey, Tempe, Arizona 20/06/2019

The Front desk staff was extremely helpful, the room was clean and the bed was comfortable. The location was PERFECT. You are on the beach, surrounded with amenities and activities for all groups and ages. I will be back

"A little disappointed"

Explorer11622231286, Tucson, Arizona 19/06/2019

Room and hotel was very narrow, to the point of claustrophobic feeling. One elevator, very slow and TINY. No gym. Lots of noise and crowded breakfast area. I would recommend this place for college kids but not for families like mine this was more a party area than a peaceful escape. On the pro list, there were a lot of places within walking distance to shop and eat.

"On the Beach! "

Travel_Grl0616, Lafayette, Louisiana 18/06/2019

While the accommodations were a bit plain, which is typical of some beach hotels, the location was great. The only drawback was that housekeeping would start out in front of my room, but would skip it until late afternoon. Many times, I just asked for clean towels so that I could relax in my room without them starting to clean after I'd been at the beach all day. Breakfast was good, and my room had a great view of the ocean.

"Quaint Beach Hotel"

User 17/06/2019

This hotel is very basic, but perfect if you want to spend most of your time on the beach. The staff is friendly and helpful. Parking is free. Our room was clean and comfy. We enjoyed the above average complimentary breakfast. The best thing about this hotel is the easy access to the beach.

"Mixed feelings, but overall very good"

D8821PSfredb, St. Petersburg, Florida 17/06/2019

The location is excellent, beach, water, restaurants and bars were all very close. The room was recently refurbished and for the most part was very good. The walls and ceiling were tacky-60's finished and there was evidence of sloppy work and interface. Breakfast was very good, but crowded. With the exception of the food server, the staff were somewhat lackadaisical. Nothing had been done to the outside of the building and it looks poor.


Navigator27261956201, Long Branch, New Jersey 13/06/2019

Two things really negatively stuck out, the bathroom toilet ran the whole time I was there, someone is not paying attention, very annoying The security was very bad, right next to the boardwalk where there is a lot of foot traffic, including homeless people the rear door from the parking garage did not shut or lock and you can see from the rust and corrosion that it did not shut in a long time, this made me a little leery. Should be easy to maintain but it was not, shows you did not even look to see during normal maintenance. The breakfast was very good, and area was clean, the personnel was very helpful and nice

"Oceanside fun"

User 12/06/2019

W had a very nice time. Not sure I'd give the girl a 5 but it was a little better than a 4. Times were very updated & nice. Little cramped in the lobby area during breakfast but it was manageable. Really enjoyed location as the was a very quaint bar next door with a wonderful group of bartenders.

"Fabulous Stay"

Crystal S, Roanoke 11/06/2019

From walking in the lobby to the clean room and wonderful staff it was a great stay. We were there to go to the Mayo Clinic and were excited to know that they had a shuttle available to us. We made the mistake of not asking the night before like we were supposed to do but they were able to get a hold of the driver and he took us for of visit in the afternoon. The staff really went out of the way to help us with everything we needed. A big thank you to the whole staff.

"Weekend stay"

Roving25026107990, Odessa, Florida 10/06/2019

Hotel was ok. The photos looked nicer. The swimming pool is tiny as are the balconies. Not worth the extra money. Staff was nice and helpful. We found a huge cockroach in the room that remained there for the entire weekend. Must have been missed by the cleaning crew. Breakfast was great. There were lots of choices.

"Stay before cruise"

doodlebug6970, Clarkesville, Georgia 09/06/2019

We stayed here the night before our cruise in an oceanfront room the king size bed was heavenly the balcony view of the ocean was amazing pool is small but who needs s pool when you are steps from a beautiful beach I fell in LOVE with the OCEAN THANK YOU so much

"New vacation area for us."

Scenic58140652766, Shelbyville, Tennessee 07/06/2019

We wanted to experience the Atlantic side of Florida for the very first time. (we were not disappointed) The beach was clean and the Parasailing in St.Augustine was exciting adventure for us. Great deep sea fishing at Mayport.

"Nice hotel with prime location "

AubreysMom412, Pittsburgh, Pennsylvania 07/06/2019

Nice hotel..modern and updated with free parking and free hot breakfast..My only issue was housekeeping..The lady was super slow and never made it to clean our room and we were gone for many hours..other than that good choice!

"Great hotel!!"

User 07/06/2019

We Loved everything and will definitely be back soon! It's right on the beach, the room was very nice and clean. I loved the beach access and how close it was to anything you could need and restaurants!

"Enjoyed the stay"

TravelWarrior12345, Tampa, Florida 04/06/2019

It's right on the beach, next to the pier. Rooms are remodeled with a modern feel. They are a little small, but it's not like you'll be staying on the beach to stay in the room. Breakfast is free, and they serve up a pretty decent mix of items, hot and cold.

"Eine Nacht in Jacksonville"

Safari52839794594, Hamburg, Germany 03/06/2019

The rooms are clean, no balcony, the check in was so unfriendly!! breakfast is okay, the way to the beach was short, weather very nice , parkingplaces included, windows can't be open :-/ , good restaurants near by

"Very pleasantly surprised!"

JLC19, Oviedo, Florida 29/05/2019

Pleasantly surprised! Room was updated and very clean, bed was super comfy. Breakfast was delicious- better than most hotels! Staff was very accommodating location great! Very small pool on the side but you are at the beach!

"Nice hotel on the ocean"

Connie C, Detroit, Michigan 28/05/2019

Nice location on the water the hotel staff was great, the complimentary breakfast was very goody. My only complaint would be the pool. Located in the parking lot there is very little room to walk around it. . This hotel has no outside space so I recommend a room with a balcony.

"Beautiful Stay"

Excursion21547498449, Cleveland, Oklahoma 26/05/2019

Great overnight- right at the beach. Close to shopping, restaurants, & the fishing pier. We had a great time at this hotel. There was covered parking, and the hotel had an elevator which was great for my elderly in-laws. There is a small outdoor pool, but we didn't use it because we were on the beach.

"Expensive For Room Accomadations"

User 25/05/2019

Dont be fooled be Beachfront . Hotel sits on Beach however the hotel has 14 rooms only that face the beach. The breakfast room is small and found eggs, waffles to be very dry. Towels are skimpy. When one pays 207.00 per night one 3xpects more.

"Wonderful hotel in an awesome city!"

jennifercM2781WD, Lincoln, United States 24/05/2019

You can tell that the hotel is older with some wear and tear but they've done an outstanding job remodeling it to give it a more modern look. The bed was very comfortable. The free breakfast, wifi and parking were great amenities you don't find very often. The best part about this hotel is the location! The ocean view can't be beat but the fact that you can walk to a bunch of different restaurants without ever having to get in your car was the best part! If we ever get the pleasure of visiting Jax Beach again, we'll be sure to stay here again!

"Wonderful! 5 ⭐️"

User 23/05/2019

This hotel is so accommodating, clean and comfortable. The staff was wonderful, very hospitable and I felt like they went above and beyond. The room was remodeled and very clean, amazing bed and pillows. The location is perfect right on the beach, steps away from sand.

"It was okay I guess"

User 22/05/2019

We didn't feel welcomed. Ladies at front desk looked like we were bothering them the stairs weren't working also for some reason. Over all I don't believe we'll be booking again. We loved the location other than that nothing good nor bad seemed like we went to a cheap motel not a best western.

"Great stay and value for beachfront!"

Happiness31163941574, Covington, Georgia 22/05/2019

We were only here for one night but I would definitely consider a longer vacation here. Rooms Were very big, bed was super comfortable and the breakfast was better than going out to a restaurant! The location was right in the middle of everything in Jax beach so we really didn't need to get in our car until we left. The staff was also very helpful and friendly

"Very nice place"

Sheila C, Fort Wayne, Indiana 21/05/2019

Really enjoyed our stay here. Let me first say that we are not picky, snobby people. This was not a luxury hotel, but everything was very nice. We thought the breakfast was great. The coffee was really good. Eggs, sausage or bacon, pancakes, biscuits & gravy, fruit, waffles, bagels, yogurt, juice, and more. Every staff member we met were friendly & helpful. We were a little disappointed that the hotels on JAX beach sit behind a grassy area, so you can't hear the waves unless you turn off your air conditioning unit. We had a problem one night with a couple next door who brought 2 dogs in! of course they tried to say they were "service dogs" but they were not. And they were barking furiously around 1:30 to 2:00am. The front desk was awesome about it and even discounted that night for us. We were a little frustrated with how long it took to have our room cleaned. We only requested cleaning once while we were there. We came back in from the beach after 3:00 and they still hadn't cleaned it. But as soon as we inquired, they took care of it. We absolutely loved the Beachside Seafood Market Restaurant! Open air screening, excellent server and great prices for fresh seafood! Lots of bars within walking distance. We really enjoyed the Blind Rabbit Bourbon Bar & Restaurant. Publix was just a short drive away and we did go to the Target close by.

"Little worn but good"

alakev05, Columbus, Georgia 14/05/2019

One of the best locations in the area. Exterior shows its age, but the rooms are clean and who can argue with breakfast every morning. Plenty of restaurants and bars within walking distance. Great view of the pier and right on the beach.

"Seems to have gone down a bit"

Getaway30340696143, Warner Robins, Georgia 13/05/2019

I am a frequent visitor of this hotel. I normally stay around 2 or 3 times a year because it has always been my favorite. Best bang for your buck. But this last visit wasn't the best. There were water leaks throughout the hallways. The television, iron and telephone in my room did not work. Upon calling the front desk to complain about the television, I was told that it happens all the time. For the first time in three years, I wasn't happy with my stay.

"No ventilation, awful odor, broken AC"

User 10/05/2019

No ventilation in the room, and window is not opening: health hazard! AC was broken and replaced with old but working one after complain. Awful odor in the room: stuff tried to clean fridge and AC(both were very dirty), but it didn't help much...

"Grandkids trip"

980janl, Amarillo, Texas 09/05/2019

Flew to Florida last week to meet up with toddler grandkids and their parents. Beach was so close to hotel, rooms were clean and functional with traditional amenities like microwave, fridge etc. Staff was amazing - from early check in to check out. Shout out to June from housekeeping for above and beyond service! My husband loved the comfortable beds. Only inconvenience - Breakfast seating area was small.

"Nice beachfront small property"

Carlos H, Miami, Florida 06/05/2019

Nice beachfront small property,can't beat the rates. lobby is a bit small,the free breakfast is small but decent. The beach was awesome,the surrounding areas had plenty to do within walking distance.Plenty of bars.

"Oceanfront less the view"

Flyb0yz, Columbia, Missouri 06/05/2019

Seems like a fairly good location on the beach but we were not given the option to upgrade to an oceanview room when booking. The check-in clerk just added insult to injury saying we "just missed a free upgrade" when we checked in... oh well. Lobby / elevators were very cramped. Room was ok. "Breakfast" was one of the worst I've seen.


AliciaA1985JAX, Jacksonville Beach, Florida 03/05/2019

I would recommend this hotel to anyone, it is a beautiful and charming hotel with ideal location directly oceanfront and surrounded by bars and restaurants for convenience. It is a local jewel ...dont miss this awesome beach experience

"Decent Basic Accomodations"

Scott P, Twin Cities,, Minnesota, United States 30/04/2019

In a busy, somewhat loud area. Good for people looking to party, not good for people looking for a quiet location to relax. Breakfast was good and serving area clean. As others have noted, pool is very small and is basically in the parking lot.

"Great location"

User 25/04/2019

Love the location of this hotel, although a little noisy on weekend nights due to the restaurant/bar across the street.. Great staff and service. Clean rooms. I've stayed at this location a couple of times and will be returning in the future.

"Excellent location and value"

171cynthia, Darien, Connecticut 23/04/2019

Location was excellent. It was great to be right on beach and close to shops. We would have liked a gym and bigger lobby, as well as a hot tub in the pool, but rooms were spacious. Recommend this hotel and appreciated the free parking and breakfast.

"Awesome Hotel"

User 22/04/2019

This was a great hotel. Wonderful staff, location and experience. I am so pleased with the hotel. The location of the hotel is perfect. Spacious rooms with great views of the ocean and pool. Breakfast was excellent. This was a great experience.

"Great location"

Navigator08627759499, Taylors, South Carolina 21/04/2019

Room was nice. The pool is not heated although it's advertised. Hotel is centrally located and in walking distance to everything . Staff was friendly and helpful. breakfast was fantastic. Would stay here again when the weather is warmer because the pool was freezing

"Great beachfront stay"

Coastal28447045388, Albuquerque, New Mexico 20/04/2019

Wife and I stayed for two days in an oceanfront room. Nice room with cute little patio and table for two to enjoy breakfast in at sunrise. Courteous front desk. Easy covered parking. Overall great stay!

"Excellent facility and staff!"

mlselby, Raleigh, North Carolina 18/04/2019

We stay here because of the proximity to the fishing pier and the beach. The room, staff, breakfast, amenities, parking and location are tops! Highly recommend for anyone making a beach trip! Alicia, Jaime and the rest of the staff are very accommodating and pleasant!

"Booking.comforgot to cancel reservation"

anitaf999, Oakdale 17/04/2019

I was supposed to stay here for a vacation, but ended up moving to Florida in the meantime. I called and asked if they could cancel my reservation as I couldn't do it through Best WEstern website. I thought they were going to take care of it, but on April 8th, I received a call from the hotel and asked if I'd be showing up for my stay. I explained what happened and they cancelled the rest of my stay. I did have to pay for one night as they didn't know I was not coming as thye were not contacted by and Booking didn't cancel the reservation.

"Pool on the Street"

I3304TYsandrar, Northville, Michigan 16/04/2019

Close to the beach. Walk through the parking lot to the beach. Pool is in the parking lot, on the street. Tiny lobby. Great breakfast. Restaurants and bars are close by. Staff is very pleasant. Tends to be an are of younger people.

"Everything was perfect!"

User 15/04/2019

Nice location right on the beach, with many shops & restaurants in walking distance. The room was clean, modern and nicely decorated. There were plenty of electrical outlets and nice fluffy towels. The bed was very comfortable and the amenities provide everything you need.

"Cozy, clean"

User 10/04/2019

Stayed there for a show, we are production and stay at many hotels. This one is very clean, new pillows, soft beds, nice price. It's also walking distance to all the local bars, will be staying there again.

"Serves its purpose"

Navigate21158548345, Valdosta, Georgia 10/04/2019

Parking is TIGHT and minimal. Not even enough spots for the allotted number of room this hotel has. Extremely pricey for minimal amenities even though it is on the beach. Breakfast area was NOT thought out... at all.... Again TIGHT SPACE in a very small, cramped area. Elevator was sketchy... Took forever to arrive and there are only 3 floors. Once in the elevator, it dips and makes you think the cable is going to break. Our room smelled AWFUL if the AC was not kept down below 70 degrees. Water pressure was terrible. Barely enough pressure to rinse off, let alone, wash my hair.

"Another great Springing the Blues visit"

F3725YBjohnm, Jacksonville Beach, Florida 09/04/2019

We made our annual pilgrimage to the Jax Beach Best Western and had a great time. It was a party weekend, so we took the peripheral noise for what it was. The staff was great and we saw many familiar faces. See you in 2020!

"Not as good this time"

User 06/04/2019

We stayed at this property last year, and we had a wonderful experience. When we had an opportunity to return to Jax Beach for a week this year to see our daughter, we booked here again. Our experience was not as great. Our first night there, we pulled back the sheets to find several hairs in the bed. After 2 calls to the front desk, we finally got a new set of sheets that fit. At the same time, my husband killed a very large "flying water bug" (roach), so they brought us a can of Raid. This all happened after 11 pm after a full day of travel. The manager comped us that first night, which we appreciated. The rest of the week brought us several smaller, but very avoidable issues, including: room left unlocked after housekeeping had been in to service the room, coffee service not refilled all week, no washcloths left for us after towels were changed, a second roach in the room, no room cleaning on one day, no tp or tissue refill after room was serviced another day, no shampoo left with toiletry refill (2 conditioners), and a very slow shower drain. It seems that the housekeeping and maintenance has suffered over the last 12 months. That said, we enjoyed the location right on the beach, and the ladies at the front desk were very nice. I just wish our experience with our room had been as good as a year ago.

"disappointing beach vacation"

User 03/04/2019

very dissatified with this room, window view was a concrete wall. I don't go to the beach to look at a wall.I am certain I didnot reserve this room type. would never go back there.I don't know if Booking .com, or Best Western made mistake. Two types rooms listed oceanfront and city view. This was neither, couldn't see nothing but wall of next hotel. very disspointing to me and my family.

"Awesome stay"

Excursion48411794345, Lake City, Florida 02/04/2019

This is a very nice clean motel. The staff Is friendly and helpful. The prices are very reasonable. All updated furnishings. With a awesome view of the beach. In walking distance to restaurants and shopping. I will definitely be taking my family again for a enjoyable beach get away. Two thumbs up in my book .

"Comfort at the beach"

User 01/04/2019

Bed very comfortable with soft cozy covers. Nice sitting space and soothing decor. Area felt safe and inviting for all guests. Beach was nice and flat, making it easier for those with walking issues to maneuver.

"Great location"

Pegeen2017, York, Pennsylvania 27/03/2019

We very much enjoyed our stay here. Our oceanfront room was comfortable and while the deck was small we spent a lot of time there. Breakfast was excellent. I was especially impressed with the coffee?. How often do you get a decent cup of coffee at a hotel?

"Great Location!"

drumRR, West Hartford, CT 26/03/2019

Used to be a little run down, but rooms have been completely remodeled. Service was excellent. Location is perfect. Bargain for the area. Breakfast is included and your walking distance to great bars and restaurants and right on the beach.

"Location is perfect...service was even better!"

User 21/03/2019

Staying at this BW was definitely one of the best decisions I have made lately. I called last minute and Raven was super helpful accommodating my request & booking my room. The hotel is clean and the staff was super efficient & friendly. The manager Jamie was a ray of sunshine during breakfast. Full of tips on the local eats and activities. Highly recommend this hotel.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations and I was particularly pleased to hear your feedback on the service you received. We look forward to welcome you back soon.

"Clean, uninspiring small 50 room hotel"

GordCummings, Toronto, Canada 21/03/2019

This hotel is on a small piece of land. It has 3 real room locations, on the north side facing a very nearby restaurant, some on the beach on some on the south side with small balconies. The room we had was very clean but quite spartan with very little in the way of decoration. Water pressure was very low and it was hard to take a shower. Elevator is small and noisy Very side assortment of eats for breakfast, including the capacity to make your own waffles. Very small pool next to street.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share you experience of your recent visit. I was truly sorry to hear of the disappointment during your stay. Please rest assured that these issues are a rare occurrence and have been addressed with our management team.

"Nice hotel"

Getaway55195200397, Beckley, West Virginia 20/03/2019

This hotel was very clean and very small! It was a nice place to stay for our little couples getaway! During our visit to Jacksonville beach there was an art walk right around our hotel which was very fun! The hotel is surrounded by many restaurants and bars and is also very close to the pier. If I were to stay again I would definitely get an ocean view room though!

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us.

"Quick stay"

Traveler63232760981, San Diego, California 20/03/2019

Front desk staff very friendly and with pleasant conversation. Very close to beach and restaurants. Excellent breakfast with wide variety including delicious hot food that was kept hot. Also very quiet

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I would like to sincerely thank you for sharing your feedback. I do hope that we will have the opportunity to welcome you again in the near future

"In town for Mayo Clinic"

User 20/03/2019

We were in town for a visit to the Mayo Clinic and decided to take some beach time also. This hotel was a great choice. It is easy to get to the clinic from this location while also convenient to dining, shopping, nightlife and the beach. Our room included an ocean front balcony which was a wonderful place to unwind after a long day of medical tests, or have morning coffee. The hotel is clean and comfortable. The only reason I rated it 4 rather than 5 is that it can be somewhat noisy around the hotel. Would definitely recommend to groups, couples, families and singles.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us.

"Great location"

ddnbets, Travelers Rest, South Carolina 14/03/2019

Great location to walk on the boardwalk, beach, pier, or to bars and restaurants. Room was clean and comfy, breakfast was great (although tight quarters), and wi-fi was good. We did not pay the upcharge for an ocean view balcony, but got a good room in a good location with a partial ocean view from a small balcony.

"Beach is so near yet unseen"

Susan M, Austin, Texas 14/03/2019

What an odd motel construction. The property overlooks the Atlantic Ocean, but the building is turned the wrong way, so my room had a window looking into the office building next door. Lesson: Beware of the enticing title "Oceanfront." I could just as well have been in Peoria. The breakfast, front desk, room are nothing special, but you are close to the boardwalk.

"Great Room and Great Location"

User 14/03/2019

This was my second time staying at this Hotel and I would 100% stay again. Rooms are modernly renovated and very clean. The hotel is walking distance to about 4 breweries and several bars and restaurants with beach front access. (No need for DD or ubers!!) Parking is free and convenient, and pretty much everything you need is within walking distance. Staff were great, literally nothing to complain about!!

"Excellent Value"

Trail66655278363, Brackney, Pennsylvania 13/03/2019

Great location. Clean. Updated. Great breakfast. Friendly staff My daughter is a student at Jacksonville University and I visit at least 3 times. I look forward to staying at this location again on future visits. GO DOLPHINS!!


User 13/03/2019

everything with my stay went well. the location was great. Granted not really a family location but for last minute booking I couldn't ask for any better of a place. The workers were friendly and helpful. I would stay there again if I was to come back to Jax. Thank you guys for a clean room, and quick check in.

"Best Western Jacksonville Beach Review"

GrandTour32214301568, Carmel, Indiana 08/03/2019

Our stay was excellent! Walk right to the beach from the hotel. Very nice room and the king size bed was very comfortable. Great bars and restaurants in walking distance along with very good shops. We will definatley stay there again.

"Anniversary weekend successfull❤️"

Trail08870306524, Pearson, Georgia 04/03/2019

It was our first visit to Jacksonville for the night. The stay was great. Soft bed, lots of pillows and the shower was very nice. Walking distance to Joe's Crab Shack. Beautiful beach view. Lots of lil clubs to stop and enjoy a drink. We will stay again.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Best wishes for many more celebrations. Glad we could be a small part of your special weekend. Thank you for staying with us and giving us your feedback.

"Ocean Front"

User 04/03/2019

They have done a great remodel on the property, modern and very functional. Clean and great friendly staff. I love a fee breakfast, they offer good healthy food and some less healthy food for the rest of us.

"Great place to stay"

User 01/03/2019

We chose to come to BW as we had multiple visits to Mayo Clinic Hospital. We have been treated like family since our first reservation, and now after about eight stays, the staff recognizes us by name. What a great way to recover.

"Great location"

User 28/02/2019

Stayed for 3 nights. We booked ocean front with balcony room and the view was great and the room was nice. Only issue we had was with the balcony. It's very small with high concrete walls and the AC unit is out there as well, and its kind of loud when it kicks on. Our neighbour was smoking on his balcony and your so close together that there were times we couldn't enjoy our balcony. Asked staff if smoking was allowed and they said no and they did call that room but he continued to smoke out there. Restaurants, bike rentals and stores in walking distance. Overall, a nice place to spend a couple days by the beach.

"Great stay!"

DayTrip27324525756, Atlanta, Georgia 23/02/2019

Staff was very polite and helpful. Plenty of covered parking. Very convenient to hospital and Dr. offices. Restaurants you can walk to. Updated very clean rooms. Free breakfast, the beach, pool and best part-very reasonable rates!

"Very nice hotel!!!!!"

User 23/02/2019

Our stay at this hotel was very nice. Have stayed here twice in the last year while visiting my daughter who lives in Jacksonville. Rooms are nice the staff is very friendly. Nice location you have beach right out the door, bar and restaurants within walking distance..Beach shops all around you.

"Great location & room!"

237karenm, Rochester, New York, United States 22/02/2019

If you like a hotel with a great beach location, roomy & Clean guest rooms - comfy beds, hot breakfast, nice staff, onsite & free parking then this is the place for you. Highly recommend staying here.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thanks Karen for taking the time to give us your feedback. Will pass on your compliments to our wonderful housekeepers.

"Excellent value!"

User 21/02/2019

Very spacious and clean rooms. Decorated with a cool beach vibe. The hotel staff was very friendly and accommodating. The beds were most comfortable! The location was right on the beach and in the middle of all the Jax Beach action.

"Awesome Stay"

User 20/02/2019

I really enjoyed my stay here. The staff was very friendly and helpful. The food was really good to my standards. The beds were really comfortable. There was a short walk to the beach out the back door from the Hotel. The balcony was spacious enough for my family of 5 to watch the Waves as they crashed on the nearby shore.

"Very good"

User 19/02/2019

We had no problem finding the hotel the location was amazing the rooms was clean the only problem was the coffee pot in the room but overall was a wonderful stay the breakfast was wonderful. The wait time was short

"Ocean property"

19Judy44, Central Islip, New York 17/02/2019

Great location and rooms are very clean and quiet. Free parking under covered garage which was nice. Breakfast was good but it is a little small where it's served. It's a little noisy if you sit near the coffee maker.

"Great hoter"

User 10/02/2019

Far exceeded my expectations. Location could not of been better. Free parking. Location is on the beach so walked and saw the sunrise. Brewakfast was great. Staff was friendly. Rooms are very clean- even the remote in a sanitized bag.

"Fun location"

Fearless27134646018, Oklahoma City, Oklahoma 09/02/2019

Chose the ocean side room with two queen beds. The room was clean, beds comfortable, balcony was great and had seating, there's a refrigerator, safe, iron and hairdryer. The shower was large and updated. Keep in mind the room is pretty small due to extra desk and furniture. We didn't mind the size with three of us though. The breakfast y' freaking good. Every morning is waffles, eggs, meat, biscuits and gravy, pancakes with optional toppings, yogurt, cereal, bagels, danishes, etc, and a cool coffee machine that grinds the beans for each cup. The staff were all friendly and very helpful. Parking was easy and covered. And this place is surrounded by clubs and restaurants to walk to, as well as easy access to the beach. Great location. We thoroughly enjoyed our stay.

"pretty dang good"

X4249PJpaulw, Young Harris, Georgia 08/02/2019

Old, tired location. Has been renovated. They've done a pretty good job. Pleasant surprise..................and yes, the staff is very pleasant and the breakfast is very good. Much appreciated. Good location.

"Clean & comfortable"

User 06/02/2019

We had to come in from out of town for Dr visits & went with Best Western oceanfront, & do not regret it one bit. We consider ourselves blue collar middle class & this was probably the cleanest friendliest hotel we've stayed at. I've worked in hospitality in my younger days, & the cleanliness was impressive & very important. I love it's on the beach, so just cross the boardwalk & enjoy the beautiful view of white Sandy beach. If we have a need to stay in this area again, we will stay here.

"Lack of Security a real concern"

Susan W, Marietta, Georgia 04/02/2019

Just returned a couple of days ago. 2 doors away occupants were being very loud and many people coming and going out of room. Started about 11PM and finally ended at 2PM. Hotel was responsive and kicked them out, but somehow the occupants snuck in thru stairwell and returned to room 5 min later. To me this is a security breakdown that this was able to happen. Keys should have been accounted for and disabled when they were removed the first time. Again BW staff was responsive and gave a decent discount for our stay, but I would rather know I am safe. Also during this time. I called the front desk repeatedly for 15 min and got no answer. That was a bit unnerving! It occurred to me that desk agent might be checking things out, but they should have security for that. I came very close to calling 911 myself. No idea of desk agent had gotten hurt etc.

"Great location"

User 03/02/2019

Clean, great shower and convenient to restaurants,especially Joe's Crab Shack. Staff was friendly and room was clean, this is my 3rd time there, all off season stays, would imagine in season rates will be a lot more

"BW No View"

User 02/02/2019

Didn"t realize oceanfront meant that you could only see the building next door from your window. Room was clean, lobby was very compact. It was right on the beach which was nice. Weather didn'tcooperate, too cold to walk on the beach.

"One night waiting on a Carnival Cruise."

Doc5854, Shawsville, Virginia 02/02/2019

We booked this hotel so we could be close to Jaxport for a cruise the next morning. We were were surprised and impressed with the service and the motel. Next time we come to Florida, we will make reservations here again and stay a few days.


haroldc984, Jacksonville, Florida 29/01/2019

Room was great, the area was nice. The lobby can use some remodeling. Good service for the price in winter. In the summer this place can ve pricey but the location dictate the price .I woukd recomend it for a weekend getaway ..

"by the beach,"

Linda K, Huntington 28/01/2019

On a business trip, I wanted to stay by the beach without spending a lot of money. This is a small hotel right on the beach. I was not able to get a room with a view, but it was understandable since I was only staying overnight. Breakfast was the normal stuff you find, but I did think it tasted better than what I typically get at chain hotels.

"Time with our Son"

Camper08363908532, Stockton, California 21/01/2019

The hotel was great. The receptionist, Raven, was lovely and upgraded our room to one with an ocean view; the room was large, clean, quiet and the bed very comfortable. Breakfast was excellent. The staff were all helpful and friendly. We will stay there again.


Safari37098002500, The Villages, Florida 21/01/2019

Enjoyed the hotel very much. Rooms have been remodeled and are very nice. Breakfast was excellent and the staff was friendly and helpful. Facility is clean and modern. Great update.Hotel is on the beach and the view is great. Will come again.

"Almost perfect"

cas920, Lincoln, California 20/01/2019

This hotel is conveniently located and small but complete. It was quiet, and the beds were VERY comfortable. The ocean view room we had made it almost perfect. I say that because everything was up to par except that the carpets were VERY dirty! Also, the bathroom needed rehab because of moisture damage--maybe needs an exhaust fan??

"1st trip to the ocean"

Explore60971297775, Marion, Ohio 17/01/2019

We were so pleased with this hotel. The room was exactly how it looked online. We were traveling to Disney from Ohio and stopped in Jax beach for the night. My son had never been to the ocean so the plan was to play a little in the water and relax for a night before heading to Disney. Well, we got stuck in traffic and didn't arrive at the hotel until 7pm and it was dark. The front desk clerk was so nice and extended our check out time in the morning so my son could play in the ocean. She even looked up the time of the sunrise so we could enjoy that too. We can't wait to return to Jax Beach and stay at this hotel again! Loved relaxing and listening to the ocean!!

"The way to enjoy the Florida coast"

User 15/01/2019

Excellent location and people. Hotel room was very nice with a excellent view of the ocean. The ladies at the reception were very helpful and genuinely glad to see you. One of the better hotel experiences we've had!

"Great Stay"

User 14/01/2019

The staff was very friendly. Everything was wonderful. We had no complaints. Food was good. The place was clean. The location was beautiful. The room was nice and clean. The decor was pretty. We definitely will be back again.

"Great place to stay"

fairwaysandgreen2016, Titusville, Florida 13/01/2019

Perfect location. Great breakfast, clean rooms, friendly front desk staff. Excellent bedding that was so comfortable, I slept very soundly. Really enjoyed the magic coffee machine in the lobby and fresh warm cookies to snack on.

"Great hotel."

User 13/01/2019

I loved the balcony view of beach. It had a comfortable bathroom with walk in shower. Good breakfast. Parking near to door. Elevator and services good. Fun neighborhood with lots of shops and facilities.

"Nice Beachfront option"

User 10/01/2019

Hotel is comparatively affordable for the location. Clean and comfortable. Staff is kind, efficient, and helpful. Some restaurants within walking distance. Easy beach access. Not all rooms face beach, so request this if this is important.

"Best Western Oceanfront Jacksonville Beach"

D5106YFbrianj, Brighton, Canada 09/01/2019

Staff was again outstanding. Check in and out perfect. Our room was great. The young lady overseeing breakfast was continuously refreshing items and asking if we were able to find all we wished. Everyone asked if our room was as requested, if we needed anything, or had any questions. An outstanding team. Our second visit. We will be back.

"Fletch & Church"

User 09/01/2019

This is the best BW I've stayed in. Very clean, great location and convenient to many great restaurants and services. Room was clean and the shower was awesome. I would highly recommend this BW to anyone traveling for business or leisure. The bedding was the most impressive of all.

"Great location"

Wendy S, Barnesville, Ohio 07/01/2019

Great hotel in a great location. We had an oceanfront room that had amazing views of the ocean. The balcony was small and needed some updating but still very nice. The breakfast was better than expected, plenty to choose from including hot food. We walked to Joe's crab shack and carrabba's to eat, several other places you could walk to. The airport was about a half hour drive. The staff were all very nice!

"Great room"

User 06/01/2019

We enjoyed our stay at Best Western Jax Beach,Fl. Romm was clean,comfy and staff super nice. Def going back. Room was on beach near tons of bars and restaurants. We went to Lynches irish pub after dinner and had a great time. Everything was in walking distance.

"Best thing next to the Bahamas "

conniebend, Jacksonville, Florida 30/12/2018

I was all scheduled to go to Bimini, Bahamas and had to change my plans. So I started looking. I live in Jacksonville so I new it would be Jacksonville Beach because I couldn't travel too far. There it was Best Western Oceanfront. It was rainy so I wanted to check in early. Jamel Mullins, General Manager to the rescue. The room wasn't ready but she took my number. She offered her amenities (bathroom, drinks, etc) until the room was ready. She called in a couple hours just as I'd finished an early lunch. The room was awesome. King sized bed, microwave, frig and all right in the middle of Jax Beach. Full breakfast and great fresh coffee. Happy New Year!!!

"great overnighter"

User 26/12/2018

This hotel location is convenient, the room and common areas clean, the breakfast was delicious, all of the staff was courteous. It is located close to the pier. I was just there overnight so I didn't have much time to explore. This was my first visit and I hope to visit again and again.

"Six pillows on my Oceanfront Balcony King Bed"

blossom4u2, New York City, New York 25/12/2018

A huge balloon & a dozen yellow roses surprised me on my birthday. Exotic sunrises bathed my balcony. Six pillows on my sumptuously comfortable king bed. Lovely & clean spacious oceanfront balcony room. Professional staff paid major attention to every need & detail. Delicious hot breakfast every morning. All I can say is ... I love this place.


Trek02961439538, Lee's Summit, Missouri 24/12/2018

Paid for ocean front room at above average prices and expected above average accommodations. The balcony was tiny and there were tile missing off the roof off our balcony. The window unit HVAC unit was extremely loud. Not to mention we killed a cockroach the size of a small car. No internet connection for my laptop. Front desk said they knew about the problem, but IT department couldn't figure out. Had to drive to coffee shop to do my work. Staff was nice though.

"Awesome for the price"

Scott C, Port Saint Lucie, Florida 24/12/2018

Clean room, friendly staff and Awesome location!This location is a smaller facility but we found this to be a positive not a negative. We never felt that we were fighting crowds and that we got a lot of personalized attention from the staff.

"Great place to stay!!"

brandy19762010, Hermitage, Arkansas 22/12/2018

We stayed there at the last minute due to unexpected medical treatment at Mayo Hospital. Staff became family and our rooms were great. The beds were so comfortable!! Breakfast is great. We already have rooms reserved in February for return visit to hospital!!

"our stay"

Virginia G, Daytona Beach, Florida 20/12/2018

Everything was great!! Room was very comfortable with 2 queen beds and a large TV. Everything was very clean. Would highly recommend. A great breakfast was served in the morning. The receptionist at the front desk was efficient and friendly.

"Quaint and Charming,"

Curious27472339481, Jacksonville Beach, Florida 20/12/2018

Hidden Jewel. Staff is very friendly and accommodating. Rooms are nicely decorated and clean. The hotel is located right on the ocean and has a great view, as well as being convenient located to about a dozen restaurants and bars....walking distance. Stumbling across this cute and charming hotel was a blessing.

"Great location and staff"

Christian H, Lake Bluff, Illinois 19/12/2018

Stayed at Best Western Oceanfront for a long weekend. Great location in Jacksonville Beach located near restaurants, bars and shopping. Hotel staff was very friendly and service oriented. The room had a great view of the ocean and was nicely decorated. Did have an issue with sliding glass door not working properly and air conditioner was very noisy. Breakfasts were very good. Parking easy and convenient and you're on the beach


Paradise05994927548, Lafayette, Indiana 17/12/2018

This was our first stay here and were were absolutely thrilled! Location is superb and facility is fabulous!! Staff were friendly, complimentary breakfast was excellent, super clean, and the bed was more comfortable than ours at home!

"Great value in JAX Beach"

J W, Lawrenceville, NJ 17/12/2018

Friendly, helpful staff. Great value for the money, right on the Beach. Easy to get to Jacksonville itself, or down to St Augustine. Good breakfast! Definitely a great choice if you visit that area. A number of guests when we were there were repeat customers. A lot of JAX Beach in easy walking distance.

"Great stay"

User 11/12/2018

Great location to some great eateries, the beach, shopping, and good beer. The staff was outstanding here and very helpful. Friendly people at nearby establishments with great insight on places to visit. Highly recommend and we will stay here again

"Recently remodeled"

TeresaA_IN, Indianapolis, Indiana 09/12/2018

This hotel is small but in a great location on the beach and near restaurants. The rooms are recently remodeled and updated nicely. Opt for a room with a balcony. The only thing to mention is that the fridge and coffee maker are hidden when the bathroom door is open. The lobby is pretty small, which makes breakfast a bit congested, but it was clean and well stocked. Covered onsite parking for free is a bonus.

"Hidden Gem"

creeker98, Charleston, South Carolina 07/12/2018

This hotel is a hidden gem in Jax Beach!!! Location is excellent, staff is extremely friendly, rooms are exceptionally clean. It's a smaller hotel but do not let the size fool you. I highly recommend this hotel if you are visiting Jax Beach; it's within walking distance of all restaurants and bars.

"Mind Blowing"

mickeygolfrev, Cleveland, Tennessee 05/12/2018

This BW exceeded every expectation and left my wife & I with an amazing experience at Jax Beach. Highly recommend the ocean view rooms and the location is as good as it gets in the heart of Jax Beach.Location: On The BeachBy the fishing pierheart of Jax beachCheckout The Fish Company to eat if you stay here. Those two together gave us an amazing experience.

"Great location, rooms were nice"

User 30/11/2018

Outdated building and facility but overall a decent stay.Room was large and comfyBreakfast was ok...but didn't expect much. Coffee machine was a nice touch but took a while so you have to wait your turn.Parking freeRight on beach so that's fun


Abruzzi-Cansano, Michigan 29/11/2018

3rd Floor, Oceanfront with balcony. Room was very clean but had musty smell and air conditioner was extremely loud and AC output was not efficient. GREAT location to various restaurants, sports bars and pier. Walking took about 5 minutes and adequate sidewalks to do so.

"Ok hotel"

latx1houston, Houston 27/11/2018

Plus it is on the beach...several negatives Very busy/noisy area bars, etc...Parking is tight...roooms are very small, updated and ok.One elevator....patios need improvement Did not try out the breakfast area very small areaBW probably needs to require owners to improve the property

"Great hotel & room"

GrandTour32844705980, Jacksonville, Florida 22/11/2018

Great balcony view of ocean. Beach is walking distance. Updated hotel, clean room, great breakfast included and coffee was great. Nearby restaurants and bars. Great for families or couples. Definitely recommend.

"Great little hotel"

Guide65394572418, Youngstown, Ohio 21/11/2018

I would recommend this place to other visitors to Florida, my wife and I had a great stay. Breakfast was very good, eggs, Bacon, biscuits and gravy, cereals, patries. if you can't find something you like, well I don't know what to tell you. The staff go all out to please you, including maintenance and house keeper's.

"One night stay"

User 20/11/2018

Clean , efficient, good location , no probs with anything but I spent less than 24hrs here so keep that in mind .ice machine near room was handy , pool looked really bad was tiny didn't even try it , close to boardwalk and beach.

"Very Comfortable Beds"

B4408UTmichaelj, Jacksonville, United States 20/11/2018

My stay at this hotel was relaxing. The location of the hotel is fantastic. It is within easy walking distance to restaurants and drinking establishments. Not to mention just steps to the beach. The complimentary breakfast was good, and the staff was friendly.

"It makes traveling better while you're working!"

Sightsee47542036301, Tampa, Florida 16/11/2018

Everything was perfect! The Hotel is not to far from the business district - Nice to stay on the beach while you work! Beautiful area to be able to get out and walk after a long day of work! Cute Little shops, great restaurants within walking distance all around the area.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to write a review. Our oceanfront location is only 20 minutes from Jacksonville downtown. Hope to see you again soon.

"Big Things Come in Small Packages "

ashbaybey, Midlothian, Virginia 14/11/2018

This is by far the smallest hotel we have ever stayed in but it just might be my favorite. There's not much more you could ask for really. I spent hours upon hours looking for the perfect place to "getaway" for our 5th anniversary and was very close to booking another hotel down the road but was completely taken aback by the resort fees and parking fees that I knew I wasnt willing to shell out. I came across this little gem that offered the same view, large rooms, no extra fees and even a hot breakfast. I'm so glad we decided to stay here. We booked a king oceanview which was spacious and well laid out. Nicely decorated although not really "romantic" but still nice and the shower was awesome, it definitely has inspired us to give our own home's bathroom a makeover! The bed and pillows were awesome, probably the best out of any hotel we have stayed at. We enjoyed the hot breakfast except for the pancakes and waffles which weren't very tasty to be honest but the fresh cookies nightly were a pleasant surprise and completely made up for the pancakes in my opinion. There was some roof work going on but the workers were very courteous and we didn't much mind. All in all, this little hotel was near perfect. If they had a better pool they would be golden but it was so small and unappealing that we didn't end up using it but even so I don't think it takes away anything from the rest of the hotel. Thank you for providing a safe and lovely place for us to celebrate.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to write a review. We are definitely punching above our weight class. We are working on a few more upgrades in 2019 also and hope to see you again.

"Good oceanfront lodging w/nice staff."

CvilleMike, Charlottesville, Virginia 14/11/2018

Have stayed here several times on our way to and from other southern Fla destinations. They are always working to upgrade the property--almost there! Very nice roomy rooms. Beds are great. TV is extensive. Breakfast is the best--not a big buffet like Embassy but plentiful and hot. Always nice to see Jamie at the front desk. She has become a fixture there. A great little bar right next door and plenty of restaurants within walking distance. See you next trip BWOF!!

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Glad to have you stay with us again. We have a few more upgrades planned for next year that will really elevate our guests's experience at our hotel. See you soon and you for taking the time to write a review.

"3 day trip"

User 10/11/2018

Although it is an older place, it has been updated and kept nice. Staff very nice and helpful. Has a great hot breakfast. room updated and comfortable. Bed quite comfortable. The have a free shuttle which was great since I was not familiar with the area. Right on the beach!

"Hopital Visit"

Cindear, Ocala, Florida 09/11/2018

Stayed here after hospital stay. Okay, not the best, Best Western I ever stayed at. The breakfast was adequate. Just a bit disappointed for being on the ocean. i dont know what else I can say. Why is it nescessary to have a 200 character review.

"Wedding and Parties in Jacksonville"

User 06/11/2018

Room small but clean, a little musky but most oceanside rooms are. Every thing was OK. Enjoyed the ocean view. Great location. Good Uber service to anywhere. Eating and drinking places within walking distance.

"Great small hotel on the beach!"

Cheryl B, Augusta,GA 06/11/2018

We had an oceanfront room with balcony. Room was very clean andbed was comfortable with lots of pillows. Breakfast was great with lots of choices. Eating area small, but was ok. All of the staff were very friendly and available. WiFi was down a few times during our 4 day stay but for only a short periods of time.

"Best Hotel in Jacksonville FLorida"

Harry S, JACKSONVILLE 05/11/2018

If you want a beach front hotel at a reasonable price, this is it. The breakfast is the very best. The view is incredible. The front desk staff is great. I apologize but I only remeber the name of Raven and Alyicia. The entire staff is great. The lady serving breakfast never stopped working. She was busy cleaning or serving everytime I saw her.

"Oceanfront hotel"

User 30/10/2018

Overall experience was good, parking is limited Lobby is very small but clean and their rooms were good. The only issue I had is the price per night and in our room, there were water damage in the ceiling in the bathroom.

"Good times in Jax Beach"

User 29/10/2018

After some initial confusion about my reservation, the manager and staff corrected the problem and our stay was very pleasant. The room was clean and attractive with a surfer theme appropriate for the beach. The lobby was nice with an attractive breakfast room. A hot breakfast was served every day!

"Nice Hotel"

Kathy S, West Chester, Ohio 24/10/2018

This is a nice,clean, modern beach and surf themed hotel. It's in a great location, right on the beach near a boardwalk & public restrooms. Lots of restaurants, bars entertainment & even a Walgreens. All are within walking distance. It has a small pool near street & check in area. Fine for kids, but no real lounging space for adults.

"Best Western Oceanfront"

UmphressC, Siloam Springs, Arkansas 20/10/2018

We were in Jacksonville Beach for a Mayo Clinic visit and chose this hotel for the beach location. The staff was nice and the rooms were clean but the parking garage, interior hallways, elevator area and office/dining area was very cramped and hard to navigate

"Small Hotel, Great Bed"

Pamela L, Melbourne, Florida 18/10/2018

It's a TINY (This isn't a bad thing, I just was not prepared for how small it was) hotel right in the beach and downtown. It was clean. It had the most comfortable bed that I have ever slept in. Overall I was very happy with my stay.

"Nice Stay at Best Western"

SoccerMomNorcross_GA, Norcross, GA 16/10/2018

Great locaction...right on the beach. Good size room and very comfortable beds. Sink is inside the bathroom which is very small. Breakfast was very good with nice selection and always replenished. Lobby and balcony were small. Overall, we were pleased and would stay there again.

"Best view of ocean"

kat502, New Smyrna Beach, Florida 16/10/2018

Best hotel for noise insulation. Parties and clubs till 2 am but never heard them, slept great. The staff was friendly and helpful. There is only one guaranteed parking spot per room and very limited public parking. Can be a problem.

"A dichotomy"

Richard19651965, Murray, Kentucky 14/10/2018

The room itself was large and comfortable, we slept well, and the breakfast was terrific. Also, the location is perfect; on the beach and in the middle of several pubs and restaurants. However, the breakfast area was too small, water backed up in the shower, and the place is a mess because of the work going on (I'll definitely give them a pass for that). All in all, BW Oceanfront had a few issues, but I'd go back.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank your giving us your feedback. The roof work is a necessary evil and we thank you for understanding. The roof work should be complete within another week. Please email the general manager with your name and date of stay at so we can investigate the other issues that you experienced. We assure you a better experience on your next stay.

"Photos are very misleading"

User 14/10/2018

I must say that the photographer did a great job because the property is NOTHING like you would imagine it to be from the images online- from the lack of parking, being surrounded by bars, doors that don't close securely to the rooms, and overall and old property. The internet service did not even work. Very disappointed and do not recommend.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
First, we would like to apologize for not meeting your expectations. Our parking area is a bit tight but we do have one parking space per guestroom. Our location is oceanfront and central to Jacksonville Beach's entertainment district, which is convenient for many of our guests but also poses a challenge for some of our guests. We will have our maintenance staff address the door closing issue and our Internet vendor check the WiFi. Thank you for your feedback and we hope you give us another chance on your next visit to Jax Beach.

"great beachfront experience"

Barb G, Tampa, Florida 03/10/2018

great hotel right on the beach! Free Parking, yummy Breakfast is included. Rooms look to be recently redone, everything looked new. Bed was comfortable. includes a mini fridge, microwave..great rates. restaurants close by. I will definitely stay there again!


User 28/09/2018

smaller location, but our room was nice and we had an ocean view from our room. The beach and beach accommodations were VERY accessible to the hotel. a variety of restaurants and stores available within walking distance.

"Weekend retreat"

patpC6596BF, Atlanta, Georgia 25/09/2018

Everything in room was clean and neat and comfortable. Motel was within close proximity to many different types of restaurants/bars. Very short walk to beach and pool. Breakfast was wonderful! Staff was helpful and courteous.

"First Time Visitor - Extremely Impressed!"

Sharon W, Orlando 23/09/2018

Booked this wonderful, small hotel for just one night stay with my sister and was thoroughly pleased. Check in was easy with friendly staff, room was super clean, plenty of bath linens, and the bed...super comfy...4 pillows on each bed and the softest bed linens! Loved the small, personal reading light next to the bed. Full breakfast in the lobby...made my own waffle and my sister tried all the coffees! They have luggage carts available for your use to bring your luggage in and out to the parking garage. Super convenient to the beach path. We will visit again! Thank you!

"Oceanfront with easy beach access"

User 22/09/2018

We had to be in Jacksonville, twice in a couple of weeks and stayed at the BW Oceanfront both times, with mixed experiences, First, the staff is very friendly, helpful and nice. The hotel is oceanfront with great views from the oceanfront balconies. The rooms are a comfortable size. They have a small microwave, small fridge and a safe in each room. The breakfast each morning had hot and cold items including scrambled eggs, bacon, sausage, sausage gravy, make your own waffles, pastries, bagels, etc., not all items are available everyday. The breakfast area is small and the coffee/tea station is a Keurig type station which is nice if you're the only one but tended to get backed up and a little intrusive as the tables are very close to the machine. Where we found things to vary was in the cleanliness of the rooms. Both stays were in oceanfront rooms. On our first stay the room was very clean and seemed well taken care of. We booked there again when we had to return and were given another oceanfront room. This room wasn't as clean as the first room and although there were fresh toiletries in the bathroom, the towels didn't seem fresh, the bathroom was not as clean as the previous room and the bed seemed like it had been made without being changed. Not sure that was the case or if the linens and towels in that room were more worn and a dull. The hotel was full so we didn't ask for a room change. The only other issue was the AC/Heating unit which was noisy and ran all day and all night, in both rooms. We tried to adjust it but weren't able to. That wasn't a deal breaker as we did get used to the noise, just something to be aware of. We were a little disappointed in the second room we had but would consider returning.

"Very good experience overall"

chazco777, Gadsden, Alabama 22/09/2018

Great location, walking distance to beach and restaurants. Super breakfast, lots of choices, very clean and well done. Food was fresh and hot. Small breakfast area, but well organized and stocked. Remodeled hotel with nice furnishings. Parking ok, seemed safe enough.


debbienana, Sarasota, Florida 18/09/2018

Wanted to express my gratitude for all of your kindness and hospitality that you and your employees showed to my family!! The professional curtesy at the Best Western Oceanfront was impeccable, and the service provided in room, breakfast and front desk were superior!! We all enjoyed our 5 day stay, getting to know all of you was a joy! Jaime, you truly made our time at the hotel a wonderful experience!!

"Great place to stay"

barryandd0nna, Chattanooga, Tennessee 17/09/2018

Couldn't ask for a better place to stay. Thank you, Jamie and staff. for taking such great care of us. We were there for a full week because of appointments at Mayo Clinic. It was wonderful to have such a great friendly, clean place to return to each day.

"On the beach great free breakfast"

User 17/09/2018

This hotel is right along the ocean and an easy walk across a short bridge right onto the beach, which is huge and white powder sand. The rooms are nicely renovated and it has a great free breakfast including scrambled eggs and waffle maker. A great choice!

"Amazing Experience!"

SarahHocutt, Charleston 16/09/2018

The hotel itself is great but the staff there is amazing! Jamie absolutely went out of her way to do anything and everything to make our stay enjoyable. Sean was also so helpful! We were evacuating from hurricane Florence and instead of it being stressful, is was incredible. Thank you!!

"Great Bestwestern and Great Location"

greennita04, Jacksonville, Florida 12/09/2018

Great get room with ocean view we have stay about 5-10 antd we can't get the ocean view but other than that it's in the perfect location and the rooms and best are wonderful . New stafff and they are great. Fast check in free parking walking distance to all restaurant. We come back again and again

"Below average"

georgemezori, Albuquerque, New Mexico 09/09/2018

Ac makes lot of noise. Takes away from extra i paid for oceanfront. Lot of ants in room too. Shower didnt get real hot, drain issue, lot of dirty and messed of grout lines. Breakfast was good. Staff good.

"Skynyrd Getaway Beach Weekend"

Leslie S, Holly Springs, North Carolina 05/09/2018

Staff was amazing professional polite and friendly. Each time we walked into the hotel the main lobby or any location around the hotel every staff member always smiled and said hello how are is there anything we can do for you service was amazing, so was the breakfast and the location!

"Beach Getaway"

Shannon P, St. Augustine, Florida 03/09/2018

Right on the beach and in the middle of restaurants and bars. Easy walking commute everywhere. Rooms were gorgeous with great views. The staff got us checked in and gave us any additional information needed. Breakfast was yummy, but the fresh cookies were the best!

"Great value for oceanfront"

User 02/09/2018

The breakfast was amazing, staff extremely friendly and accommodating. The balcony was sort of a disappointment. The stone walls block your oceanview and the air conditioning vent blasts hot air and is extremely noisy so makes the time spent unpleasant. However, it was a deal at $160 for an oceanfront view. The rooms were also very clean and noise level was minimal considering they were replacing the roof our entire stay. The pool was sort of a joke, closed most of the time we were there because of the roofing work but even when open didn't look appealing.

"Great little hotel"

User 31/08/2018

Small hotel right by the beach. Rooms were very good. breakfast area small but adequate. Kind os European feel to it. enjoyed our stay. there was some roof remodeling going on so parking was restricted specially for handicap.

"About what I expected"

Ben P, North Sydney, Australia 25/08/2018

Check in good, Breakfast acceptable.. rooms clean and a little dated ... Parking Good. Staff friendly,courteous & helpful. Housekeeping staff helpful however their English was non- existent. Got the message across though. Area a bit tired. Habbibs across the road was a hoot if you are into the bizzare. I'd probably spend a little extra and stay elsewhere next time . This is not the Hotel ..Just the area it is in so I should have researched a bit better.

"Great experience"

Lansen J, Polaris, United States 21/08/2018

Nice accommodations, restaurants and shops within walking distance. the room was very comfortable and the beach was nice. The staff was friendly and very helpful. The morning breakfast was sufficient.

"BW OF Jax Beach"

TCo2424, Portsmouth, Ohio 19/08/2018

We were there early August 2018 for about 5 days. Hotel is very close to pier and access to beach/ocean. Check in was fair. Staff were very nice. Issue was No rooms are ready before 3pm.. Not just for us, noticed others checking in on later days had the same issue. It's a small hotel so I'm guessing the issue is they are understaffed. We didn't get out room serviced until after 4pm on most days. Towards the end of our stay we were having to ask at the front desk for items we were running out of because of this. We had a second floor room Oceanfront with a balcony. The views were awesome! Our room was clean and big enough for the 4 of us. From out balcony we could see some structural damage to the hotel. It was on the balcony roof area. Boards looked black and hanging down, but they had built reinforcement to secure the balcony. I really think this hotel needs rebuilt. The breakfast bar and seating area are nice, but small. The food layout was really good. Lot's of variety and everything you would usually see at a hotel breakfast buffet. They even had a new coffee machine installed while we were there. Parking was under the guest rooms. It was really nice to be able to come out to a cool car. There were some parking spaces in the sun. It was 90's with heat index in the low 100's so the carport spaces were awesome! The pool is very small. We noticed there were always little bugs in the pool. Reported it to the desk, but it was never addressed. They said the pool pump/filter was working, but it wasn't really filtering out anything. Towels were sometimes available. Other issue was the halls were never swept. They have a thick carpet in the halls and on our first day we saw dead bugs that were still there when we left. Front desk staff was the only good thing about this experience. Probably won't be staying there again.

"Excellent value for money"

markushW5831DG, Zurich, Switzerland 16/08/2018

What I liked about the hotel are the spacious rooms, proximity to the beach, free parking, great breakfast buffet, friendly and helpful staff. There was really nothing to complain about. I will definitely stay there again!

"Very good"

paramac101, Jacksonville, Florida 16/08/2018

Great staff and location on the beach. The room had a slight smell but was very comfortable. The lobby/breakfast area was a little crowded but the staff was so accommodating I looked forward to seeing them and the food was good. Will visit again.

"A nice place to stay"

elleenpettit, Pattonville, Texas 12/08/2018

Our stay was very nice. Staff was very friendly and we enjoyed being able to get breakfast daily at no charge. My complaints are the size of the swimming pool and the parking spaces were very tight. Also it was hard to sit on the balcony because the air conditioner was blowing out hot air which made it so hot.

"Hurry up and GET OUT!.... at least that's how we were treated!"

sutyakc, Seven Hills, Ohio 08/08/2018

The hotel was very nice and the rooms were clean and spacious. The Atmosphere was fun and the Tiki Bar and guest staff were friendly. However, I would never eat at the restaurant, ever again! My family went in at 8:40. Actually, I sent my 18 year old son to get our table while I paid our tab at the Tiki Bar. We entered the restaurant at 8:45, ready to order. The waitress was rude and unaccommodating. She said that the restaurant closed at 9 and that we had to order right away. We said, that was not a problem. We placed our order. She never brought water to our table despite 3 requests. She did not serve us the soup or salads that came with our meal. She did not take drink orders for our children and we had to ask to get them repeatedly. She barely visited our table and when she did, she brought the drinks that we had ordered in to go cups telling us we had to hurry! Our food had not even been served yet. Then, to top it all off, when we received our bill, a 20% gratuity had been attached! She DID NOT earn 20%. While we are very generous tippers, we were very disgruntled at the terrible service we received. The result of this visit? We will NEVER go back and will NEVER recommend it to anyone else. What had begun as a pleasant experience, ended as a disappointment.


Sciretti, Chesapeake, Virginia 05/08/2018

Everything was perfect - modern, cute, comfortable. I melted into the bed. I loved the decor. Beach access was easy and so convenient. Phenomenal price too! We talked about bringing our whole family back.

"Great place to stay"

User 02/08/2018

The greatness of this hotel is not due to the facility, rather the people that work here. We have stayed here the past two summers and have been blown away by the staff (many the same as last summer). They go out of there way to be accommodating amd friendly and it is truly appreciated. Overall, it is a nice hotel, in a very good location with a great staff.

"Enjoyable Stay"

DJTWFJ, USA 01/08/2018

It was a nice staying. The price is a little high compare to other fancy hotels, but we enjoyed the hotel, being a walking distance of the beach. The pool was little but you have the beach. There are several places to eat and do. All it was great.

"Great stay at Jax beach"

sailorguy7, Colorado Springs, Colorado 30/07/2018

Love Jax beach. Very family oriented beaches but great nearby beach bars for adults to. Have fun at the shim sham room as well as hoptingers for food and the very cool surfer bar. Just make sure you don't shim where you sham. Great family oriented music festivals at least twice a month on weekends with food trucks vendors etc. have fun. Chuck heuser

"Nice accomodations"

happi23, Atlanta, Georgia 27/07/2018

I loved that we were on the beach. We were also within walking distance of shopping and plenty of dining options. The staff was wonderful, especially the ladies at the front desk. The rooms were updated and comfortable. It was great as a mom with two daughters for 4 days/3 nights. We especially loved the beds and pillows, truly one of the most comfortable hotel beds I've slept in. We enjoyed the hot breakfast daily.

"Love this small property"

User 24/07/2018

This is my third stay. Rooms are clean, breakfast is good, beach access is easy, covered parking and simply fantastic staff. This is a smaller property and the staff truly seems to know each guest and is very helpful in providing local recommendations, shuttle services, etc. Hard to beat the value. Headed back this fall!

"They called the cops"

User 23/07/2018

Since the only washer dryer set was down after 4 days I needed to wash our swimsuits& beach towels. Once I returned from the 24 hr laundry I parked called my husband to come help with the clothes. Before he could get the clothes out the minivan a cop rolled up & 6 others appeared out of nowhere on foot. Flashlights on & hand on their guns. Looking in the minivan windows. The rent a cop security guard called the cops he didn't see out pass displayed in the window. The cops where pissed he wasted their time.Security apologized but the damage was done. We were booked for 5 nights paid a pretty penny too. People park I need the garage to go to the beach or visit bars nearby. Hell someone was smoking weed in the stair well .Never did we see security guard or a cops approach anyone. All because he didn't see our pass Went to relax but had Thebes worst expire while on family vacation. Glad my children where in the room and didn't witness the show. The room had roof leak and items where still in our room from the previous guest. Hotel staff not approachable.

"Comfy and great location!"

User 20/07/2018

Only complaint we had is that our room was not ready when we arrived at 3:30pm-3:45pm. We walked around the strip for a bit until the room was ready at about 4:45pm. Not a big deal but slight inconvenience. The room was large and bed was super comfortable. I liked being right on the beach. I liked being close to restaurants. Great stay minus the loss of an hour.


User 20/07/2018

Loud clanging from your broken air conditioner. Nobody would do anything about it. Never comi8ng back. I'm currently an exec for Mgm resorts and never would i refer you.... i am at MANDALY bay and i was a victim in route 91. Couldn't wait for a vacation. So disappointed

"Clean rooms, Great staff!!"

brochudanielle, Portsmouth, New Hampshire 19/07/2018

The room was very clean, the Staff was Awesome!!! Everyone at the front desk was always super friendly. I liked that the breakfast offered good variety: eggs, pancakes, waffles, sausage, fruit, cereal, toast, bagels, muffins...and some pastries. The pool is smaller but your rite on the beach so really didn't need the pool. There are a handful of restaurants in walking distance and souvenir store nextdoor.

"Heart of Jacksonville Beach Action & Nightlife"

User 14/07/2018

Nice clean hotel. Reasonably priced right on the active nightlife strip of Jacksonville Beach. Right on the ocean. Small pool similar to a residential backyard pool, but good enough to cool off in. We only stayed one night, but would definitely stay again. Free breakfast was pretty good too.

"Small, but well kept"

terra648, Genoa, Ohio 13/07/2018

The staff was extremely friendly. The hotel is small but well kept. Definitely glad we got the ocean view room. The beach is just steps away. Continental breakfast is very nice. Pool is a little small.

"Nice, reasonably priced hotel on beach"

User 11/07/2018

Hotel was quiet little hideout near the center of Jacksonville Beach. Beach services set up right near entrance from hotel where BW guests got a discount. Hotel was within easy walking distance of many JAX Beach restaurants and bars.

"First time in FL for my kiddos!"

User 11/07/2018

They room was clean, location was fantastic, staff was kind and helpful and the complimentary breakfast was great! The fruit infused water was a blessing coming off the beach every day...nice touch! We would definitely stay here again.

"Surprisingly Chic!"

User 11/07/2018

I definitely recommend this one. I was pleasantly surprised at how upscale this hotel was on the inside. Very close to the beach ; beautiful modern upgrades and the best sleep I've ever had. Mattress was amaaaazzing!

"Really good BW"

Nancy S, Savannah, Georgia, United States 09/07/2018

Fairly new, room was a king and plenty of room for the two of us. Very clean, good A/C, great shower, very good breakfast, great location, moderate price, wonderful staff, ask for balcony or ocean front or you get to overlook the building next door, but that is the only negative. AND, O M goodness, the bed. Only bed I've ever slept in in a motel that the pillows and bed were better than what we have at home, and ours at home is new.

"Loved the Location!"

SuperSteelers, Pittsburgh, Pennsylvania 07/07/2018

Wow! What a great find! My husband and I were so pleased that we stayed here. The location on the beach was fantastic! Restaurants, Bars, T-shirt shops, and the Beach Access – Top Notch! Our room had a balcony and we overlooked the boardwalk and faced the lovely beach/fishing pier. The sunrises were spectacular! Breakfast in the lobby, friendly staff/reception desk, parking on site, location, location, location on beach – can't be beat! Stay Here!

"Summer Vacation"

tbrown114, Surprise, Arizona 04/07/2018

I picked this Best Western due to location & reviews. We were NOT disappointed in any way!! This location is fantastic. The hotel is located right on the beach & one of the boardwalks to the beach is right near the gate from the hotel. We rented a 2 queen room (6/26-6/28, room 209) which was extremely clean & comfortable. The room had a micro, refer & small balcony. We slept well due to the beds were very comfortable. The hotel offered a free breakfast in the morning which was limited but tasted good. There was a pool, washer, dryer & had covered parking. The parking was very small with very tight spaces & limited on spots. The staff was friendly & checked us in & out quickly. Will most definitely be back & would recommend to other travelers to stay here!!

"A good value for the area. Modern rooms. Friendly staff. 'Challenging' parking."

Kelly D, Atlanta, United States 28/06/2018

I brought the family along on my business trip to give them some beach time! This hotel was a value compared to others in the area. Nicely remodeled, up to date rooms. Friendly staff. The parking lot is a bit challenging as the spaces are very tight - good luck large SUVs. The lot is located under the hotel - one positive parking note, it is shaded (depending on time of day). The most disappointing aspect of the stay was the pool. It is very small, but there is an ocean only a few steps away! Overall, I would stay here again if I was in the area.


User 23/06/2018

Loved staying at Best Western, will try to find a Best Western in any state we stay in from now on. Customer service was wonderful, breakfast was very good, hotel was clean and neat and management were wonderful.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us.

"Good Trip"

karudillard, Spotsylvania, Virginia 22/06/2018

Had an enjoyssble time. comfortable accomodations. Friendly, courteous service. Beyond my expectations. I would recomend it to anyone. A great value.Located on the beach. Only a short walk to beach. I would consider returning again.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us. We hope to welcome you back.

"Great stay"

User 22/06/2018

great hotel. Lobby can be a little tight when its busy and pool area small. Room, breakfast, location and beach access is great. have stayed there before and loved it so much, that when we went back to the beach we didnt hesitate to return to that hotel.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us.

"Quick Get Away"

subsurfcpo, Hawthorne, Florida 20/06/2018

We came here for a quick midweek getaway. We were not disappointed. Great value, clean rooms, fantastic staff. Very close to the beach and beach night life. Forget all the frilly crap, come here save money and get on the beach. Spend your hard earned coin elsewhere. We will be back often during off season and off week just for a get away.

"right at the beach"

ssm347, Kansas City, Missouri 17/06/2018

It was an enjoyable hotel to stay at. Rooms were clean and well appointed. Friendly front desk and a good breakfast. The free covered parking was an added bonus. Loved being able to walk from the property right out to the beach.

"No Balcony - No View"

kjhope3000, Summer Shade, Kentucky 12/06/2018

The hotel was very clean and neat and the staff was very nice.The location was great, close to the beach and many good restaurants. Breakfasts were good but the space was a little cramped. Our biggest problem was that we had no balcony and our room overlooked an alley. We love to sit out and listen to the waves at night or even watch the people on the street but no balcony and no view. This was extremely disappointing.

"BW - Jax Beach"

DeeCMichael, Winston Salem, North Carolina 11/06/2018

We enjoyed two visits there while visiting family - will stay there again if in the area. Love the free breakfast and all the staff were friendly and helpful.Perfect location to visit the beach with family.

"Wonderful stay and best customer service"

creeker98, Charleston, South Carolina 10/06/2018

Our stay was last minute, so just happened upon this Best western. The front desk staff were absolutely amazing and the room was something out of an upscale Manhattan hotel. Highly recommend this hotel. Location is within walking distance of everything. Five Stars*****

"Great location and staff"

Betsy113, Marietta, Georgia 07/06/2018

Really liked the location of this hotel. It was close to shops and right on the beach. A ton of restaurant choices - all near to the hotel, within walking distance. The breakfast was hot and delicious, also included fresh fruit and yogurt. Waffle station, sausage, eggs and biscuits and gravy. The rooms were clean. The staff was courteous.

"Easy beach access"

S V, Overland Park, Kansas 04/06/2018

This was a nice, clean and friendly hotel that sit right on the beach. They had a great breakfast that was included and access to the beach directly out their back gate. It was also a very neat beach town that had evrything within walking distance.

"Great place to stay on the beach"

WILLIAM M, Fort Myers, Florida, USA 01/06/2018

Was here for a Mayo Clinic operation, thought I should have some R&R before. Had a balcony room overlooking the boardwalk and beach. People watching with a cocktail is always entertaining. The room was updated, the breakfast good for a start and the desk people were helpful and polite. I will come back again.

"Updated hotel, Friendly, efficient and polite staff!"

User 31/05/2018

Great access to beach, covered parking lot. Beautifully designed updated rooms and super breakfast choices Great pool with waterfalls and beach chairs for quite a few guests. Definately a return destination!!!

"Great Location, nice rooms"

User 30/05/2018

Steps from the beach and various restaurants, this BW has a great location and nice updated rooms, some even with great views. A small but nice pool area allows for just relaxing and staying less sandy than the beach allows for.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us. We hope to welcome you back soon.

"Hidden Gem"

Gary H, Minneapolis, United States 29/05/2018

I was greatly surprised how nice the room was and the bathroom. Wow, a hidden gem. I would re-book here in a heart beat. I used to judge hotels by the reviews, but I'm honestly telling you the rooms very NICE!!!!!!! Gary H in Minnesota

"Beachfront Best Western"

DragonflyGirl58, Tallahassee 25/05/2018

We were pleased upon arrival to have a shaded spot to park. Check-in was quick (clerk was friendly and helpful) , room was clean and beautiful, view of beach and walking to beach spectacular. Hotel and property was easy to get around, lots of restaurants and things to do within walking distance. Enjoyed our balcony and listening to the waves break. Thank you for a fantastic stay!

"Spacious and clean"

xrayman2011, Titusville, Florida 24/05/2018

My wife and I stayed in this hotel last night as she had to be at the Mayo Clinic. The lady at the front desk asked why we were staying at the hotel and we told her for a hospital visit and she gave us a discount because we were going to the Mayo Clinic which she did not have to tell us about, but she did. We got the room with the king size bed and the bed was huge and came with six pillows. The bed was super comfortable the room was clean and our neighbors were not noisy. We had a great night at the hotel. The only downfall was the tight parking in the garage. When we go back to the Mayo Clinic we will definitely stay at this hotel.


mstelzer2761, Trenton, Missouri 23/05/2018

Great room with a great Ocean view. Kids loved it and staff was very friendly. Would go back and stay at this hotel next time. Would have loved to stay longer. My family and I are ready to go back and stay again.

"Perfect getaway destination"

199Hakeem, Savannah, Georgia 21/05/2018

This is the perfect place to stay for business or pleasure.... everything you need is is arms reach so there's no need to worry about anything but enjoying yourself... the staff is courteous, professional, and go out their way to please...

"Excellent hotel"

User 21/05/2018

Check in was pleasant and very helpful! We got local information at that time and everything explained. They even helped me to enroll in their rewards program. It is right on the beach and very close to the pier. The area seems more geared to couples and party goers, but the hotel itself was perfect for our family. It was clean and the rooms were large enough for all of us. Breakfast was excellent and check out was a breeze. Excellent hotel!!!

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations and I was particularly pleased to hear your feedback on the service you received.

"My review"

User 17/05/2018

The facility was nice. However, we were not provided room service during our stay. We informed the management but no effort was made to ameliorate our complaint. Had management made an effort to address our complaint I would rate our stay as excellent.

"Wonderful Stay"

CDLgal, Portland, Oregon 17/05/2018

Couldn't have been any happier with our 4 night stay at the Best Western Oceanfront. Got an oceanfront room & was so relaxing. Loved the soft comfortable King Bed and the modern bathroom. Staff were excellent and the breakfast was everything one would want with their big variety choices. We walked to a different restaurant each day. They thought of everything to make the traveler comfortable here. Thanks for a great stay.

"Great place!"

Bonnie H, Merritt Island, United States 16/05/2018

Nice! Newly remodeled! Great location! What more can you want? OK, terrific breakfast! Comfortable. Nice staff, Really good cookies!!! Nice white linens and towels! Wow, they want more...ok, um, adequate parking!

"Great Experience"

MarieGChinery, Chattanooga, Tennessee 11/05/2018

Very pleased with the over all stay! The rooms were exceptional. Very well appointed and very clean. Recently renovated. It was attractive and comfortable. But the hotel staff were excellent. The housekeeping staff was personable and the front desk personnel were helpful, friendly, professional and great customer service representatives for Best Western. Kaylee, Michelle, Jamie and I can't remember the lady from Chicago, But all went a long way toward making our visit a pleasure! Thanks ladies!!


bigbriza, St. Petersburg, Florida, USA 08/05/2018

Amazing time! Came for one night with 2 kids. Staff couldn't have been friendlier. Highly recommend! I made a huge mess with the coffee in the lobby, I tried to clean it up, but the front desk agent insisted she would. Thank you so much everyone

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us. We look forward to the opportunity of welcoming you back.

"Pricey rates for an older average hotel"

828jj2016, Asheville, North Carolina 06/05/2018

Older hotel that needs some exterior updating. Small pool and breakfast area. Hard to park car, it was a tight fit. Great location and good breakfast. Pricey hotel in comparison to other ones in this area.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share you experience of your recent visit. I was truly sorry to hear of the disappointment during your stay. We appreciate your feedback.

"BW Oceanfront"

963porterg, Dayton, Ohio 05/05/2018

Great property location. Wonderful staff from the front desk to the house staff. Nicely appointed rooms. The beach is just steps away. Good breakfast. Free parking. Quiet rooms. Central beach location.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I would like to sincerely thank you for sharing your feedback. I do hope that we will have the opportunity to welcome you again in the near future.

"BW- Jax Bch"

williamkI7822DY, Atlanta, United States 04/05/2018

Great location- all the amenities we needed. There on business, wanted close by restaurants, bars, social, and of course beach access. Right on the 'boardwalk' so just steps out to sand. Breakfast set up was very good. Tremendous value.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us. We hope to welcome you back soon.

"Balconies made the stay beautiful.."

blossom4u2, New York City, New York 03/05/2018

No other hotel has balconies this close to the beach. Beds & pillows offered plush comfort. Staff very congenial. Breakfasts made with love. Breathtaking sunrises bathed my balcony. This is the only place I will stay in Jax Beach.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations. We hope to welcome you back soon.

"Rockville 2018"

WannaBfoodie, Port Orange, Florida 02/05/2018

We were in town for the annual Rockville Concert - the hotel was about a half hour away from the stadium by car. Upon arrival we were greeted with big smiles and a quick check in. Room was very clean, modern, tile shower, dual sink vanity, and micro and mini fridge. Our view was a city view - I was booked thru Best Western Free Nights- I didn't care about the view- however there was a sliver of ocean to be seen- Plus it was just a quick walk out of the parking lot onto the walk way and the beach is just a few steps from there. We were here for Thurs-Mon stay and the night life was definitely busy - but heard no noise when balcony door was closed. Breakfast looked good but we were always on the run. Over all fantastic stay - Enjoy!

"Great place to stay"

cornpopper38, Strafford, New Hampshire 01/05/2018

My wife and I stayed there for 5 nights in conjunction with a family wedding. The room is modern and everything was in fine working order. The housekeeping was prompt and efficient. The breakfast was excellent. Parking was never a problem. The staff members were pleasant and helpful. One of the nicest Best Westerns I've had the pleasure of staying at and I've stayed at many over the years.

"Great Location at Jacksonville Beach"

jeannef228, OSWEGO, United States 30/04/2018

The location of this hotel was perfect. Steps away from the water, wonderful beach walkway, restaurants, entertainment. Was very easy to just park our car and enjoy the area. The breakfast was fresh, warm and had many varied choices including pre-made parfaits. The front desk staff was warm and very efficient. I recommend the beach front view.

"Best Western Oceanfront Jacksonville Beach FL"

js2018448, Atlanta, Georgia 26/04/2018

The lobby was very crowded and barely 2 separate groups could fit at the check-in desk. Also access to the elevator in the lobby and the 3rd floor was very tight and crowded. The room was huge so I'm not sure why there was so much skimping on the common areas. Also, when I checked in I asked about a late check out due to a wedding ending at 2 pm and was told the latest I could check out was 12. I then inquired if they could hold my bags for me instead and they said no problem. However, when I came down that morning to give them the bags, the lady at the front desk gave us major attitude and at first told us they couldn't take the bags for us (which has never happened at any hotel ever). I told her I checked on that yesterday and was told it would not be a problem and she said it was a problem because they were serving breakfast. She was very rude. She eventually did take our bags, but we had to fight for it and it was a bad experience since the woman the day before had told me it was absolutely no problem. The beds were way too soft but the pillow were comfortable. The room was huge and clean. Overall nice hotel, except for the very small and awkward common areas, but the staff could use some additional training.

"Enjoyed our stay"

bonniebutler91, Summerfield, Florida 25/04/2018

Staff was very polite and helpful... they really care about the needs of their guests. The room was clean. And the continental breakfast was great. This was our 4th year staying there and we will be back again next year.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you very much for taking the time to share your generous impressions following your recent stay with us.

"Hall ways smell like dirty socks and when fixed it smelled like a bowling alley"

User 25/04/2018

Staff was great , breakfast was good. Rooms are small, balcony was very small. It was okay but , for $295.00 for a night having a pleasant smell would have been nice. Will not be my first choice for staying at the beach again. Back in early 2000 the rooms were bigger and had jaquzzi tubs by the bed. It was alot nicer then and smelled better too.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your feedback and bringing your observations to our attention. I will make sure to share them with our team.

"Great hotel"

User 25/04/2018

I had a great stay at Best Western Oceanfront. I had a king size bed with ocean-view room and it was great. Lovely room and amenities and really nice people working there. Would love to go there again

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us.


I3128WUjacks, ocala 24/04/2018

The room was really nice and modern, especially the bathroom. The king bed was also very comfortable. The shades SUCKED they were hard to operate and had to be closed for privacy, making the room dark. Drapes are 10x better. The ocean view was just a sliver for us between the 2 buildings. We would stay there again.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share you experience of your recent visit. I was truly sorry to hear of the shades. We do hope to welcome you back in the future. Thank you for staying with us.

"Wonderful Beach Stay"

Tamara J, Ottawa, Canada 18/04/2018

Our flight got cancelled and we decided to stay on the beach as opposed to the Airport strip. We were absolutely delighted with our stay. Our room was to the point. There was a microwave, fridge, safe, ironing board, etc. It had been modernized as was the rest of the hotel. It served an efficient breakfast of bagels, eggs, sausages, hot french toast strips, hot mini tea biscuits, waffles, hot and cold cereal with coffee, tea and juice from 6-10. The staff was helpful and polite. They helped us find restaurants for lunch and dinner and directed us to several stores that we needed to get supplies from. The beach was a just a small walk away (unless you reserved a room

"Fun place met our needs"

ledsmom, Florida 18/04/2018

Ignore the professional photos of the rooms. They are taken with a 'special lens' and make the rooms appear to be much larger than they actually are. Hubbs and I stayed for two nights in an oceanfront balcony, room 222. It was right over the parking area, and the stairwell was most convenient to go in and out of the hotel property as well as up to and down from the room, avoiding the lobby (and the one elevator altogether). The 2-bed room had everything necessary for a pleasant stay; nice sized mini fridge and microwave, coffee maker with fixin's, toiletries for the shower, extra towels, lots of pillows, flat screen with lots of channels, at least ten places to plug in electronics. What we liked best was the balcony, which although small, was surprisingly private. There is a complimentary breakfast in the lobby from 6-10, with a nice selection of the usual hotel-breakfast fare, fresh coffee and juices. But the thing that put this hotel over the top was the service staff at the front desk, who accommodated my every request, including holding the room an extra day, with the option to cancel at the last minute at no extra charge. Also, they gave us an extra hour to check out, no extra charge. They were all helpful, Janelle being the one who I dealt with the most. This isn't a five star resort, and it's an older hotel, but it's an OCEAN FRONT, with a ocean-view balcony, all for approx.only $200.00 a day!! How can that be beat!! I plan to go back when I can stay longer, maybe a week next time. The location was perfect for waking to the local eateries, bars, and shops. I would have rated this hotel the five stars, but the room did have a 'wet-dog' smell, which only bothered us at bedtime when we closed the balcony door.

"Bathroom light/fan combo"

Barbay, Florida 17/04/2018

Although the property has been renovated in the current “millennial style” it is still obvious it is an old facility. Our main complaint is that the bathroom light and exhaust fan are all in one. Oh boo you say. Well, It sounds like you are next to the airport runway it s soooo loud and not just in the bathroom. You can't talk to the person in the other room if the light / fan is on .( We like to leave the bathroom light on at night and crack the door. ) Impossible to do here. Another guest asked about our fan. Their room had the same problem. Won't be going back.

"Great Beach Stay"

User 16/04/2018

Easy to find. Wonderful rooms. Great Hotel Staff. Rooms were clean. The view was awesome. Easy to park. Awesome breakfast. Walking distance to almost everything. The beach rooms were great! Easy access to the beach. Lots of entertainment right outside your room

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations. I do hope that we will have the opportunity to welcome you again in the near future.

"good pick"

David F, Maryland 14/04/2018

While only there a few nights, the location was excellent for the beach and night life. Rooms were clean, staff was very good, breakfast was included and very good as well. We will stay there again when in Jacksonville.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us.

"Great location, nice rooms."

Mike-retired2013, Phoenix, Arizona 12/04/2018

I have stayed here several and you can walk to shopping and dining. The ocean views are great and I can't comment on a non-oceanfront experience. The pool is not great but the people are terrific and very helpful.


User 12/04/2018

Everyting about this hotel was outstanding. Breakfast, free happy hour, size of pool area, restaurant connected to property, location on beach and pricing was perfect. Would stay at this location again.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for your recent stay. I do hope that we will have the opportunity to welcome you again in the near future.

"Love Best Western Oceanfront during Springing The Blues weekend!"

Joseph W, Pflugerville, United States 10/04/2018

Jaime Mullins and her entire crew once again made this a wonderful weekend for STB! Love this place and the whole crew! They are always friendly and efficient and go the extra step to make our stay the best.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you very much for taking the time to share your generous impressions following your recent stay with us at the Property Name. I have particularly shared your comments with Jaime and all associates. They are deeply appreciative of your recognition. I do hope that we will have the opportunity to welcome you again in the near future.

"Another great Springing the Blues visit"

F3725YBjohnm, Arden 10/04/2018

We made our annual journey to JAX Beach Best Western for our Springing the Blues weekend. As we have grown accustomed, the staff and facility were fantastic. A special thanks to Jaime and Melissa, who took care of our needs.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I would like to sincerely thank you for sharing your feedback. Thank you for your time and come visit us again soon!

"Great choice"

Carrie S, jacksonville, United States 09/04/2018

I am very picky about hotels. The rooms are big. They are clean. The beds are awesome. bathrooms/ shower is super clean. Staff is friendly. They just renovated the entire hotel. The breakfast is better than most.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us.

"Nice hotel!"

GinGin376, Wheaton, Illinois 05/04/2018

I really enjoyed myself at this hotel. My daughter and I stayed here before our cruise. It's steps away from the beach! Close to everything. The staff was very friendly and polite. I got to the hotel early and they got me a room right away. Breakfast was really nice bacon, eggs, biscuits gravy. So much to do near by and so many little shops. I'm glad I chose this hotel it was in the perfect location. My only negative thing was , I had to ask the staff to clean my room. I was gone all day and when I left I noticed them cleaning rooms so I assumed they would clean mine but didn't. It wasn't a big deal I just called the service desk and they took care of it. This is a perfect hotel for family who just want to relax and be close to the beach.

"Good Seafront Hotel"

llamacalmer, Felbridge, United Kingdom 05/04/2018

Stayed here for one night while travelling round Florida. Good position overlooking beach and plenty of free parking. Room was a good size, clean and with a small balcony. We didn't have breakfast as it wasn't included in rate, but the breakfast area looked very busy and rather crowded. Plenty of bars and restaurants in walking distance.

"Great stay!"

User 05/04/2018

Location is great. Right on beach and plenty of restaurants in walking distance. Free breakfast was excellent. There had eggs, Bacon, waffles, fruit, ect. Very impressed with the variety. Overall a nice stay for the night.

"Great place"

PelleTravel, Boston, Massachusetts 02/04/2018

Stayed a night on our way to Disney. Hotel is right on the beach which the kids loved as we got in a couple hours of sun. Room was clean and spacious. I was a look worried about noise because we overlooked the parking lot but it was quiet. Beds were comfortable and we slept great. Breakfast included your standard continental plus eggs and bacon. Staff was friendly and provided a good dinner recommendation. Would definitely stay there again.

"Great little beachfront hotel"

Lori8162427, Odessa, Florida 02/04/2018

The hotel is nice and small, right on the beach. Appears to be fairly recently remodeled. The breakfast was a very good continental breakfast with many choices, and restocked often. You can rent beach front chairs and umbrellas from a local company.


User 28/03/2018

The rooms were terrific (clean and well appointed) and the balcony's right next to the beach. Great views of the ocean. Staff was very knowledgeable, helpful and courteous. The lobby was a bit cramped for breakfast and the hotel does not have a real business center if you need one.

"Great place to stay!"

User 28/03/2018

I thought this a great motel!! It was close to the beach and super clean! The ONE problem I had was if you stayed in a room facing the street, the bar across the street is super loud at 2am. But other than that i loved this motel!

"An excellent place to stay . . ."

Lance D, Falls Church, Virginia 26/03/2018

It was a very nice to stay. A better-working pool heater would be nice. Liked the WSJ from Four Points. Food in morniing was very nice as well as ease of access. Beach is beautiful. Staff very pleasant and friendly.

"Early Family Vacation"

artwh0131, Warner Robins, Georgia 26/03/2018

Nice nice nice hotel... Best Western was a Beautiful Hotel. . Scenery was nice... Lots of stores and restaurants in walking distances.. We look forward to Planning another trip in Jacksonville Florida soon...

"We loved it!"

wroybranch, Knoxville, Tennessee 25/03/2018

The room was great with beautiful ocean view. The motel was the perfect size, not too big, and centrally located. The front desk staff was wonderful; very helpful. Breakfast was one of the best set-ups we've seen in our travels and open until 10, which we retirees love. Will definitely come back when the weather is warmer.

"Great local"

kim c, Rickman, Tennessee 21/03/2018

Very small but beautiful. A nice small hotel directly on the beach. They include a good hot breakfast in the morning. The hotel was very clean and seemed to have been remodeled recently. We were there during spring break week but never heard any loud partiers

"Great value on the beach!"

leefam52018, Cape Canaveral, Florida 19/03/2018

We live only a couple hours away and came to the area to meet my sister and her friend here for a couple days after they got off a cruise. This hotel was updated and clean and RIGHT on the beach. Walking distance to shops and restaurants. We just parked the car and enjoyed our time which is my preference. Locations was perfect! We had two rooms, one a double ocean front and one a double city view. The ocean front room while it has a great view and a cute little balcony the room it was very small. A little two tight for 4 people. My sister and her friend took this room bc I wanted them to have the view but I would have traded them if we had done it the other way bc I had my 3 kids with me and it just wouldn't have worked very well. Our city view room was MUCH larger. Maybe 10 feet wider within the entire room...much easier with kids but also just generally easier. I'm not sure why the sizes of the rooms were so different, maybe location in the building but either way know that the ocean view rooms are tight! That being said the staff was friendly and helpful and breakfast was wonderful. This is a very good bang for your buck! I'd definitely stay here again if in the area!


trisha2967, Gainesboro, Tennessee 17/03/2018

Not good. Usually rate a 5 this hotel wasn't like the others. From the staff to the room to the people that tried to make us feel uncomfortable and ask for money. The placement of the hotel was great however, staff not so much.

"Nice spot. Great location "

Robmcginley, West Palm Beach, Florida 11/03/2018

Nice revamped hotel with clean rooms and nice bathrooms. Nice lobby. Free breakfast included. Close to bars and restaurant locations Parking on site and rates are reasonable. Easy check in and pleasant staff

"Oceanfront wonderful hotel"

Diane D, Sanibel Island, Florida, Usa 08/03/2018

Very nice perfectly clean hotel with great free breakfasts daily. Staff went out of their way to greet guests upon entering their facility. Close to the I wan and walking distance to shops, bars and restaurants.

"great visit"

Joseph A, Roanoke rapids, United States 07/03/2018

service was great, and staff was friendly and helpful. Great location. Right on the beach with a great view from our room The breakfast had a good variety and a lot of hot items. The ballcony was a little extra perk

"Right near the beach"

George R, Chevy Chase, Maryland 05/03/2018

Big room and clean. Right at the water, and the beach is really very nice. As is typically the case, puts most European beaches to shame. Many restaurants and other shops near by. Parking is a bit small and cramped, but we didn't have any problems getting in and out. Limited amenities, but one can use some of the sister property , the Sheraton, just 2 blocks away. Breakfast included, with a number of options I, a vegetarian could eat. I'd likely stay at the Sheraton next time, but this place was a value.

"Really nice, reasonably priced oceanfront hotel"

Connie Z, Indianapolis, Indiana 24/02/2018

The hotel is in a perfect spot in an area that is accessible to great food and entertainment, and the beach, and still feels a little like "old Florida". It's not all built up with ginormous hotels that block the view. Our room was clean, well-appointed and quiet. Would definitely stay again.

Jaime M, General Manager at Best Western Oceanfront, responded to this review
Thank you for the great review! We are so pleased to hear you enjoyed your stay. Our staff is dedicated to delivering the highest level of customer service, so it is certainly appreciated when we know we've made a guest's stay better. We are also glad you found the location and space comfortable and convenient. We certainly look forward to your future visit!

"Great location & friendly staff!"

jay-low55, Ramsey, MN 23/02/2018

We spent 3 nights here in February. Loved being so close to the beach & the ocean. The staff was very friendly and helpful. The complimentary breakfast was a pretty good spread, including waffles, hard-boiled eggs, Greek and regular yogurt, biscuits & gravy, scrambled eggs, bagels, cereal, and fresh fruit! The beds were comfortable. We didn't use the pool. AC unit a little dated but it worked just fine.

Jaime M, General Manager at Best Western Oceanfront, responded to this review
Thank you so much for providing feedback about your stay! Our staff works hard to provide a great breakfast each day so it is very appreciated when we know that our guests enjoyed it. We hope to see you again in the future.

"Cozy Hotel"

User 22/02/2018

Loved the ocean front view room. The staff are friendly and their morning breakfast options are standard. My room was very comfortable and clean with a wonderful balcony overlooking the ocean. I would suggest to others to ask for a 2nd floor room. Being on the 1st floor, I felt too close to the people on the boardwalk. Also, know that The Ocean Grille is next store with live music playing all day and until 10 pm at night. Ask for a room on the side of the hotel away from the music. Mine was not, I called the front desk and within 10 minutes the music was lowered. The pier to the public beach is found at the backside of the hotel. The beach is clean, large and beautiful.

"Excellent room!"

CindyWhitley79, Nicholls, Georgia 20/02/2018

Great bed loved the stay clean room and nice place to stay would definitely recommend this hotel if you stay in Jacksonville Beach,FL!!Will definitely be going again soon!Great staff very clean hotel!

"Our 21st anniversary trip"

dawnfountain70, Tifton, Georgia 19/02/2018

My husband and I had a wonderful trip/stay.. We loved where the hotel was located. It was so nice to be able to walk to all the food and gift shops. The room was so clean, nice and cozy.. Staff was very nice and helpful.

"Well Done!"

gmmcleod111, Melbourne, Florida 19/02/2018

We were a late check-in with a long day ahead at MAYO. We were checked in quickly and we were able to get settled in for a good night's sleep.. The room had been updated and had a fine view of the ocean.


User 17/02/2018

So I love best western hotels, but am extremely disappointed by this visit. I will not be returning to this hotel ever again. As far as the rooms go they have been renovated and very nice and clean. If you don't get ocean view you are pretty much going to to face a building. I have allergies and smoke bothers me. Across the hall a room was smoking pot and they can't move us because they are all booked up. All the rooms are nonsmoking on our floor. The parking is very tight and we've encountered a lot of people over the white line so we can't even park in a spot. When we first got here the staff was not very friendly. Maybe because it was pretty late at night. I just feel like I paid a lot of money for this hotel and it has been disappointing. Plus expedia told us we were getting an ocean view and turns out they lied. Of course Best Western will not own anything as their fault. We have three nights left of this stay and I can't wait to go back home.

"Great beachfront hotel"

Robert B, Columbus 11/02/2018

The Oceanfront views are nice, the hotel has been remodeled in the inside from my last visit there. The staffeta was very nice and the people cleaning the rooms. Nice getaway place to stay if you want to be beachfront.

"Great Value, Great Experience"

User 09/02/2018

This was a great choice. The location is perfect. My room view was amazing. The hotel was unexpectedly clean, but the amazingly friendly and helpful staff made the whole experience even better. I would highly recommend this hotel to anyone wanting a really nice place on the beach at a good value.

"What a wonderful surprise!"

Ann C, Hobe Sound, FL 07/02/2018

We recently needed to make another trip to the Mayo Clinic and the hotel we frequently stay in did not have any vacancies. Neither did any hotel close, so I took a chance and checked out the Best Western Oceanfront. Not only did they have a room, but they were less expensive than any other places I checked and couldn't find a room. The staff was welcoming and their peanut butter cookies were wonderful. My husband commented that the chocolate chip cookies were the best he had ever had anywhere! The lobby wasn't huge but very attractive in design and decor. Our room looked like it had also been recently renovated. It was modern, sleek, and clean. One of the art pieces on the wall was an old 33 album of The Beach Boys “Surfin USA”. The bed was very comfortable...I sure did hate to get up the following morning for a 7:15am appointment! The bathroom wasn't huge but plenty of room for the two of us. It was stocked with plenty of toiletries. The friendly lady behind the desk helped us with suggestions for dinner. We went to one (review to follow) and not only had a great dinner, but enjoyed the restaurant a lot. The only drawback to the trip was the fact the it was really cold and really windy...we never even got a glimpse of the beach! We will remember this hotel for our next trip to Jacksonville. This will be our “go to” hotel from now on!

"Nice hotel"

User 06/02/2018

Very clean, great location, great service. Stay there! Close to Mayo Clinic and a superb view of the ocean. I will stay there next time we go to the Mayo. Breakfast had a good variety and everything was very clean.

"Great stay fun area and easy beach access"

Jolie C, Fairfax, Virginia, United States 04/02/2018

We stayed here last year for one night and again this year on a trip through the area. LOVE the location with easy access to the beach with walkways over the dunes and public showers and restrooms next door. There are 12 bars in a 2 block radius which makes for lots of options but good news not loud at night inside. We had a king with sofa bed and it was tons of room (corner room). Nicely decorated and looks recently upgraded. Cool huge mural of a surfer catching a wave over the bed. Super clean. Mattress and pillows were amazing. Only thing missing in the room that would be a total bonus is charging station/ usb outlets otherwise well outfitted. Breakfast was fairly typical free hotel breakfast fare. The breakfast area is very small. Parking was fine during our stay. During the busy season parking and breakfast space could easily get tight. The front desk staff and the young housekeeper we saw when leaving (Friday mid day) were very friendly. We really like the area. We willl definitely plan a return visit!!'


Linda B, Anchorage, Alaska 04/02/2018

We checked in and they gave a us a room upgrade with a room facing the ocean. Coming from the Pacific side and being able to hav the Atlantic Ocean right outside our door was breath taking. The 22 mile walk way right at the hotel was enticing. Breakfast was fantastic, fresh and hot.

"recent stay"

User 02/02/2018

The rooms clean and the staff was friendly, however when I turned on the AC pure marijuanna smoke filled our room... I do not even smoke cigarettes so this was very unpleasant, so strong burned my eyes and filled our room. Also while getting on the elevator, another gentleman got on and reeked of the same marijuanna smell.. I contacted the front staff but never received a response or even an apology as this is illegal where we live.

"Jax Beach Stay"

davidaL7081JZ, Henderson, Nevada 31/01/2018

Nice hotel with clean rooms, friendly staff and great location. The bed was really comfortable and the room price was a good value. Tons of restaurants near by within walking distance. It's right on the beach.

"Love this place!!!"

Suzanne L, Tallahassee, United States 31/01/2018

We've been visiting Jax Beach for well over 5 years...this is the only place to stay! Newly remodeled. Fantastic view. Walking distance to everything. We've tried others...don't make that mistake! Book a room! Hurry!!!

"Nice hotel"

ballance1, Hernando Beach, Florida 29/01/2018

The hotel was very clean and nice. The staff was wonderful and very helpful. Noise from the drunks walking down the side walk was loud. Although the hotel was nice, Jacksonville Beach just did not do anything for me.

"Excellent Stay"

User 22/01/2018

With my first time staying at a best western hotel I really enjoyed it. And now since I'm a rewards member, I will choose a best western hotel anywhere I go. Really nice room and excellent customer service.

"BW oceanfront"

Spro_12, Gardiner, New York 21/01/2018

This was a very clean hotel, and it very good condition. The breakfast was a little bit better than average. The front desk people were informative and pleasant. Even thought the hotel was great, the room was very expensive with no view what so ever, it's average because it was so much money.

"Best Western Jax Beach"

nicolebK9885QY, Fernandina Beach, Florida 21/01/2018

Booked a night using our reward points as a treat for my daughters. At check-in young girl at front desk was unprofessional and rather rude. Rooms were very nice and comfortable. Hotel lobby was space limited and difficult to navigate with so much in such a small space. We avoided breakfast due to such. Overall pleasant stay, but not worth the rates charged if staying for extended period.

"Awesome stay"

User 21/01/2018

Friendly staff. Treated us like family. Very kind. Amazing, clean room, had everything we needed. Awesome breakfast. Perfect location. Close to restaurants and shops. First time staying here and will not be the last.

"My review."

CWayne212, Tallahassee, United States 17/01/2018

The hotel was located on the beach. The staff was friendly and helpful. The lobby and rooms was clean upon entering and checking in. The bed and bathroom was clean upon entering my room. The television worked and they had premium channels. I enjoyed my stay and will be going back.

"Guest service"

User 14/01/2018

Help from the front desk was first rate. Johanna steered me to some very fine local food. The rooms were clean well furnished. Staying right on the beach really is a bonus with the smell of the fresh ocean breeze everywhere

"Very satisfied"

sallywallygal, Lawrenceville, GA 14/01/2018

Stayed here for one night prior to a December cruise. Had hoped it would be warm, so chose a beach hotel. This was definitely the best value for beach hotels in JAX. The room was clean and comfortable. The staff was great. Don't have any complaints except that our room faced the wall of another building - no big deal. It is right on the beach, so you can just walk out there! There are shops and restaurants within walking distance. We walked to Maple Street Biscuit Company instead of eating the hotel breakfast (which looked fine. We just wanted to try the restaurant and it was great!) Would stay here again, but in warmer weather!

"Outstanding service when the weather went horrible...."

D5106YFbrianj, Brighton, Canada 12/01/2018

My wife and I were looking forward to the Best Western's beautiful location on Jacksonville Beach in Florida. We were heading south. It was pouring rain, with the wind howling, and was only two degrees above freezing when we arrived. The evening weather said all bridges would be closed if the temperature dropped two more degrees. We came down to reception at 3:30 in the morning. Marla, the night clerk, immediately made repeated calls to check the weather, packed a full breakfast, and helped us leave immediately. We cleared the bridges and headed south. We truly appreciated the outstanding service we received. We will be back!

"Staff was WONDERFUL"

Mary B, New York City, New York 12/01/2018

Keep in mind, this is NOT a Ritz hotel. This is a cozy, slightly shabby Best Western in North Florida. But it is ON the beach, the free breakfast is plentiful and the staff was so kind and accommodating, we felt well cared for. Not all rooms face ocean, but we got one just for joining free rewards program. AND there is a discount for Mayo Clinic patients. Bathroom super clean. Good walking area, but again, price reflects what you're getting (tiny but clean pool). I've stayed in fancy hotels worldwide, but for a low-budget hospital trip, it was surprisingly a comfort.

"Great location and Great Price for the Hotel stay"

dawnc364, Virginia Beach, Virginia 05/01/2018

Love this location and the room is very clean and updated. Very happy and will be coming back every time we travel to Florida. Beach is really nice with lots of shopping and restaurants near by. Book your stay here and you will not be disappointed.

"Great breakfast!"

Tim K, Tallahassee, Florida 02/01/2018

Noise from bar across the street was really loud at 2 AM...we were in room 212. All else fine with the property. Personnel were polite and helpful at check-in but charge needed adjusting because it was nit same rate as companion room.

"Need additional help"

annettesI6760UQ, Conway, South Carolina 02/01/2018

Our only issue was the poor girl working the desk had 3 check ins and needed to help another couple already checked in with their room keys. It caused her to have to leave us waiting about 10 minutes to complete our check in. This caused us to miss our anniversary dinner reservation time.

"Could use some changes/updates"

seaslife, New York 01/01/2018

Rooms are noisy when kids are above you, people smoke right outside the entrance of hotel and sit on luggage carts to do so (more receptacles are needed, in general, for cig butts). Hotel should extend breakfast to longer hours on Christmas Day -- NOTHING nearby is open!


User 31/12/2017

We loved the way the room looked. The walk in shower was awesome! We wanted the pillows ...they were perfect. Our view from our balcony was icing on the cake....watched 30 surfers. Thesunrise was beautiful! The breakfast was a nice addition. The food was great...cereals, sausage gravy??, sausage, eggs, french toast??, bagels, danishs, etc. We were full! The service was great. Clerks too! We will be back

"Doctor visit in Jacksonville."

shastab70, Florida Panhandle, Florida 30/12/2017

I have to come to Jacksonville every few months to see a specialist for a medical condition. I earn points and had a free night and I chose this BW. When I got there I was upgraded to an oceanfront room. It was clean, beautiful view, quiet, great shower, beds were so comfortable. The breakfast was very good and staff was friendly and helpful.

"Last minute retreat"

User 27/12/2017

This was a last minute getaway. This was also my first stay at this property. The accomodations were nice and quiet. I got a great oceanfront room at a reasonable price for this time of year. It is a small property and the breakfast and lobby is very small but nicely decorated. I will stay again.

"Great stop!"

User 24/12/2017

We decided to spend the day in Jacksonville on our way to Orlando. What a great stop. Rooms were clean and the staff was friendly! You can easily walk to the beach. I would recommend this location to friends and family.

"loved it"

929luzec, gainesville,Fla, United States 20/12/2017

Will return as many times as I need to visit Jax beach.All the staff members were courteous, helpful and friendly. The rooms were grear, a view of the ocean and a balcony to enjoy it. Cleanliness all ove, and the breakfast was super.

"Poor maid service"

Huppmd, Montgomery, Alabama 20/12/2017

Two days in a row did not have maid service. Got towels and coffee first night. Manager comped entire stay after second night. Hotel location is excellent and will most likely give them another try in the future.

"Overpriced for size of rooms! "

User 17/12/2017

Stayed here with my daughter, college visit, wanted to be near the beach. Rooms small, walls paper thin, door to hallway does not cushion noise either. Heard every person talking in hallway, every door closing and noise at all hours of the night. Didn't feel safe in this hotel, no visible security, seems like anyone can go up to rooms via elevator and very flimsy latch on balcony doors. Also, surrounding area rundown, a few vagrants wandering around the neighborhood. Didn't sleep much here. On a positive note the hotel is located next to the beach, great view from balcony, rooms are clean, good breakfast, super friendly accommodating staff!

"Great Location & Service"

Nicole R, Pompano Beach, Florida 17/12/2017

I stayed here for one night on a business trip. Mainly chose this hotel because of past Best Western experiences and it was the best priced room with a balcony in the area. The staff was super friendly and helpful, the view of the beach from my room was amazing and the breakfast was awesome as always. Love that they have coffee, eggs, bacon, biscuits & gravy, and waffles too. Really enjoyed my stay here.

"Beach Heaven"

BlackReview, Thomasville, Georgia 17/12/2017

My room was excellent. It was a great getaway. Nice room overlooking the Jacksonville Beach, FL area. I was also in town for the Janet Jackson concert. I could not have ask for a better place to enjoy my time on Jacksonville Beach.

"Over priced for small rooms"

floridafroggie, Lake City, Florida 11/12/2017

Although the room was clean and the bed was comfortable, the room was almost $300 and small. Even as a mobile accessible room, one could not take a wheelchair to the opposite side of the bed (where the room seating is located). The bathroom was large but did not have a tub seat, and one was not available. The room also could not be any further from the elevator. Again, mobile accessible? Glad we only had the room for one night.

"Recently Remodeled"

JPA68, Sarasota, FL 08/12/2017

Great location right on the beach, within walking to a bunch of restaurants. Newly remodeled smaller hotel, could see it getting loud during weekends because of the vicinity to a lot of bars, but if that's your thing along with the beach then this is a nice little spot!

"Excellent place"

Cheryle W, West Columbia, South Carolina 06/12/2017

This is our vacation place away from home . It has amazing oceanfront views.It also has great restaurants The rooms are extra clean and the staff was awesome. When we checked in everything was just waiting on us

"Great Value"

E4843CKtomp, Myrtle Beach, United States 06/12/2017

The hotel and room was very clean, like the non smoking, it was very nice to be able to walk out to the beach. Location is great near all the store and restaurants. staff very friendly I will stay there again. Great value.

"Great stay...would return"

69GT350H, Jupiter, Florida 05/12/2017

Great location. Rooms were clean and staff was very friendly and professional. Just park your car and walk to many area restaurants and enjoy the beach. Breakfast was quick and easy. Checkout was a breeze.

"A Nice Surprise"

Lisa P, Austin, United States 02/12/2017

We rolled into this hotel after dark with no expectations whatsoever. We got a pleasant surprise though. The check in person was very friendly and welcoming. Our room was plenty big and the beds were very comfy. Even though we were right by the elevator there was very little noise. The hot breakfast was very good and there were lots of choices. The only negative I might mention is that the bathroom light and the exhaust fan were on one switch. So if you turned on the light you got instant noise. It wasn't a big deal to us though. Also, the hotel has a cute little pool, it's across the street from some good souvenir shops, and a block from restaurants, and did I mention right on the ocean? Yeah, it is. It's a great location.


APTorontoguy, Toronto 02/12/2017

We loved this hotel. The room was spacious and beautifully decorated with modern furnishings and super colourful decor. Everything looked brand new. The bathroom was sparkling, with a large walk in shower (no bathtub, but that was fine for us). Breakfast was outstanding - French toast was a nice surprise. The area is lovely - we could see the ocean from our little balcony. The beach is great, there's a nice walkway along the beach, and many restaurants within walking distance.

"Close to the beach"

nhojyob, Ridgefield Park, New Jersey 30/11/2017

The hotel is located in an area that is central to restaurants, clubs and of course the beach. The room was very comfortable and the bed was the best. The lobby is a bit small for the breakfast area but you can always take it with you outside or up to your room.

"Wonderful hotel and friendly staff!"

User 30/11/2017

My husband and I had a great stay over Thanksgiving weekend. Property is in walking distance of ton a of local bars and restaurants. The free breakfast each day had plenty to choose from. Staff was also very accommodating. Will definitively return next time we are in Jacksonville!

"Great ocean view and location!"

Kettgreer23, Jacksonville Beach, Florida 29/11/2017

The hotel was right in the center of all of the resturants, bars, and shopping which was very convenient. The rooms were clean and the beds were comfortable. The ocean view was perfect too! I would definitely stay here again!

"Great place to stay"

User 28/11/2017

This was my first time in Jax Beach and had a great time because of my hotel choice. I really appreciated the location right next to the beach with walking distance to shopping, bike/other rentals, restaurants and pubs/breweries. I also appreciated the casual, informal atmosphere and very attentive service and friendly hospitality. The room was clean and functional with exceptional maid service. I would come back to this hotel again and recommend it to anyone who wants to experience a beach loving atmosphere.

"Best Beach hotel"

TIM K, Orlando, Florida 28/11/2017

This was an excellent place to stay and staff are riendly as they come. The rooms are freshly renovated and really clean! I was very impressed! I hadn't been to a Best Western. since their “New” look. Now I go there every time I come to town. Thanks Best Western! See you next time guys! Oh and it's walkino disnrsnce to all the beach bars. It's right in the middle of the action! You're literally a three minute walk once you walk out of the door to all the action!

"Nice hotel on the beach"

michaeldP9464BI, Fredericksburg, VA, United States 17/11/2017

Even if you can't book ocean front the side rooms have balconies with ocean view close enough to hear the waves crashing. The room itself was comfortable and clean. The bed was very comfortable to sleep in. As mentioned before I loved having the balcony which included and little table and two chairs..

"Everything we needed for a family hotel"

Colleen H, Washington DC, District of Columbia 17/11/2017

The Best Western Oceanfront hotel in Jacksonville Beach met all of our needs for a long weekend. We had good service from the start, with help in securing us a room with two queen beds. The location is great, right next to the ocean. It was too chilly for the pool, but we hope to enjoy it next time. Parking was easy, and breakfast had everything we could want. The room was clean and well maintained.

"Moving on"

User 16/11/2017

Stayed here for a night. Close to the beach. About a mile from Starbucks! Room clean. Breakfast offered and it was fine. Only complaint was noise from outside. I imagine during busy times it could be a problem. Would stay here again.

"Awesome sauce!"

User 15/11/2017

I've stayed at this hotel many times. And everyone it gets better. They are always updating everything. The rooms are very comfortable and the lobby is beautiful. The continental breakfast... more than i expected. The staff is super friendly and helpful. The proximity to the beach and restaurants is extremely convenient. I would definitely stay there again and recommend it to friends and family.

"On the beach"

businesscard, new england 15/11/2017

If you want to be right at the beach, it's a good pick, especially if you find a good price.The room was clean but a bit on the small side. We had a few technical problems...a plumbing issue and the air conditioner needed to be replaced. They need more staff. There is only one person on duty, including doing the morning breakfast. The breakfast scrambled eggs were actually pretty good; better than what one usually gets at the "free breakfast" places.

"Nice beachfront hotel"

solomonh862, Mobile, Alabama 13/11/2017

Staff was friendly and room was clean. We were right on the beach with a great view. Pool was small but clean. Lots of bars/restaurants in the vicinity. Best place was the biscuit company around the corner for breakfast!

"great stay"

scottminer53, West End, North Carolina 13/11/2017

The hotel has an excellent location right on the beach and a short walk to many bars/restaurants. Rooms have fast internet, fridge, and microwave. Parking is covered and free. Very good complimentary breakfast and afternoon cookies.

"Decent hotel, especially for the price "

kennedyrose_12, Milledgeville, Georgia 08/11/2017

Extremely clean, no complaints with the room. AC is a little loud but it was a nice noise to have at night. 100% without a doubt recommend this hotel because of service. The ladies at the front desk are absolutely wonderful. Moriah has great suggestions for food and was very helpful with any questions or concerns we had. Extremely accommodating and this made a stressful trip so much easier!!

"Pubes and sand in the bed. BEWARE!"

523Charley, Charlotte 07/11/2017

Let us count the ways this "Hotel" disappoints: Poor housekeeping. We waited several hours to get into our room "while it was being cleaned". Apparently this hotel regards spritzing the room with Frebreeze as a cleaning. We drew down the bedcovers at 11:00pm, only to discover; sand, long black hairs (we are blonde), pubes, stool (?) stains and a dried bloody scab (booger) between the sheets. I suppose we should have had a clue that the room hadn't been cleaned when we noticed that our bare feet were blackened by the bathroom/entryway floor and when we found pink glitter on the lounge in the room. GROSS! We had to request a room change when we complained, the staff person on at night was alone and could not change out our bedding, she offered to bring us sheets. REALLY? The next day we literally had to nag to get our original room cleaned so that we could return to it. This hotel is in a noisy, rowdy, drunken part of Jax Beach, the rooms near the street are poorly insulated against sound. So, for the noise sensitive, it offers poor prospects of a sound sleep. There is no outside shower/spigot to rinse off one's feet from the sand. The breakfast is typical cheap hotel fare: self made waffles, hot and cold cereals in packets, hard as a rock hard cooked eggs, etc. Our dog had a better stay at the kennel than we did at the Best Western.

"Recommend BW Oceanfront, Jax Beach :-)"

Tim H, York, United States 04/11/2017

We thoroughly enjoyed our stay. We were a group of 5, with 2 rooms next door to each other. We definitely recommend this hotel. Some of the reviews I read said the breakfast room was small and was crowded. While I agree it was a bit small, we were there during off-season and there was plenty of room, and the quality of the breakfast was top notch.

"Couple Trip"

shauntestt, Montgomery, United States 31/10/2017

Nice Hotel, Very Comfy Beds. Hotel Staff was very nice. The only problem was we was placed at room 204 right in front of the elevator so very loud noises throughout the night. Other than that I would stay again


User 28/10/2017

Staff was extremely friendly and helpful. Very inviting and engaging. Room was clean. Couldn't ask for more during this one night stay. Location is a 10 plus! Views are beautiful from the balcony. Easy parking.

"Very impressed!"

User 27/10/2017

I was pleasantly surprised! The room was clean and updated! The beds were very comfortable! Excellent ocean view! Great price for ocean front room! Easy access to the beach! The front desk clerk was extremely nice and check in was quick and easy. They even had a hot breakfast! Will be staying here on my future visits to Jax beach!

"Nice Stay"

Mick-Hotwaterbottle, Bern, Switzerland 24/10/2017

The Hotel is located directly on the oceanfront. Parking easy, check-in friendly and welcoming. The room is spacious clean and with an ocean facing balcony. Restaurants, shops and bars just around the corner but still quiet. Very enjoyable stay!

"Our stay at Best Western Oceanfront, Jacksonville, FL"

User 19/10/2017

I considered our stay at Best Western in Jacksonville one of the best places I have stayed on the ocean. It was a great find! I had made reservations for ten rooms, oceanfront. Jamie, the hotel manager was excellent to work with. She was very accommodating to our group of educators, who wanted to stay by the ocean, rather than in a downtown hotel, where the conference was held. Everyone in my party thanked me for finding this great place to stay!!! Everyone loved the beds - saying they were the most comfortable beds they have ever had in a hotel. The pillows were great too!!! The breakfast was wonderful! Overall, the stay was the best! Everyone at the hotel was friendly and took great care of us. It is like a "family" environment!! Thank you for a great stay! Jamie and her staff rocked!!!!!

"Ocean Front Room"

CaptGeorge4, The Villages 17/10/2017

Very impressed with the beauty and cleanliness of our room. We were there for only one night. I had an eye appointment at the Mayo Clinic in the morning. We had a wonderful breakfast and coffee and orange juice. I would recommend this hotel to everyone. Best coffee I have had in a while.


User 17/10/2017

Super nice rooms and great staff. Moriah was super helpful at the front desk(taking a picture for us and even giving us restaurant advice). Would definitely stay again when we come back! Would absolutely recommend if you are on a budget and want a nice place. The breakfast every morning was delicious as well!

"Jax Beach Ocean Front"

RICK E, Clayton, Missouri 17/10/2017

Great, friendly staff. Nice breakfast. Incredible location and views. I will stay here on any future trips to the general area. very very nice. They allowed early check in and a slightly late check out do to our mix up and were still extremely accomodating. Again - great place

"Best Western Jacksonville Beach is the Place to Go"

Bambi M, Bailey, Mississippi 13/10/2017

The staff was helpful and cheerful!! We had a room with a view of the ocean and it was wonderful!! This area was quiet with very little foot track between the hotel and dunes. I really liked the parking under the hotel. The bed was really soft and had great pillows! Even though this was not a fun beach trip and we came to see doctors at Mayo, we enjoyed the stay.

"ocean view up grade"

Jeff S, Blair, South Carolina 12/10/2017

Great staff everyone friendly ,, it a small place and the wind off the ocean is not a breeze its WINDY.. The room was exceptionally clean and relatively modern. The reason for 4 stars instead of 5 was the AC unit was so loud all night it was difficult to sleep. I was also given a discount when I mentioned the problem, I thought that was very nice as well. Breakfast was very good and complete. Although,the area for eating is small.

"Buyer beware, you get what you pay for and sometimes less..."

Monica B, Bowie, Maryland 09/10/2017

We had an ocean view room with balcony, which is an upgrade, however if you want to enjoy the view from the balcony and listen to the waves, you have to turn off the AC because it is loud. In addition, there were large water bugs in the room and air condition went out in the room late night and it was not fixed to the mid afternoon the next day.

"Friendliest place to stay"

patriciatodd5, Buchanan, Tennessee 08/10/2017

When ever I'm in Jacksonville, I stay at the Best Western Oceanfront. I travel to Mayo Clinic from TN. The staff and manager are helpful, to arrange shuttle to and from my dr.'s appointments. This last trip was after Jacksonville had experienced Hurricane, while some renovations were being made, all was done in a non disturbing manner. I witnessed Manager organizing workers around guest, as not to be intrusive. Very professional, while staying in a friendly atmosphere. Will always look forward to my stay at The Best Western Oceanfront!!

"Stress Reliever. "

User 05/10/2017

Wonderful service. Kind and friendly. Had to go to Jacksonville for Mayo Clinic, was feeling very stressed, and anxious. We were greeted by Moriah at the front desk, I was instantly put at ease and felt welcomed. We had an ocean front room which made for a peacful night after stressful days. The rooms were clean and beds very comfortable. On the morning of our check out we had one more day at Mayo and found a lovely note under our door from Moriah. We will be returning again in November and staying at this Hotel. I highly recommend it for anyone staying in the area for pleasure or if you are looking to relax after a long day of medical procedures. This is the place to unwind.

"Unexpected surprise"

Amanda K, Connecticut 03/10/2017

We were looking for a hotel on the beach where we could meet up with family. I stumbled upon the Best Western and was not disappointed. The location is convenient to shops, restaurants and of course the beach. The pool is on the smaller side, but was sufficient for 3 small kids. The rooms were clean and modern. The beds were comfortable and the staff was pleasant. The hotel is only has 2 floors with rooms. So it is smaller but actually enjoyed that. Would stay here again.

"Great hotel on Jacksonville Beach"

8333TravelLover, Norcross, Georgia 30/09/2017

This Best Western was one of the nicest hotels we have stayed in in a long time! We were in town overnight to attend a concert and chose the hotel based on its proximity to the concert venue. We were very warmly greeted by a very friendly young woman at the desk when we arrived. Our room was clean, nicely furnished, and afforded a beautiful view of Jacksonville Beach. The hot breakfast the next morning, featured freshly scrambled eggs and a variety of great waffle toppings, far exceeded in quality the usual "free hot breakfast" advertised by many hotels. All of this for a very reasonable price. We would not choose any other location for future visits to Jacksonville Beach! Keep up the good work!

"Best value"

User 29/09/2017

This is my go to hotel whenever I travel to Jacksonville. The team has s friendly, helpful, and very attentive. Though the hotel has been going through renovations on many of my stays, it is still my #1 choice. Hearing the ocean and stepping straight out to the beach can't be beat after long days at work.

"Amazing Staff"

User 22/09/2017

This is my third stay and a total of 15 nights at this property. The staff is great specially Ms. Mariah, she is full of energy and positivity that is infectious. During my first visit to the hotel (and the city) she helped me with local restaurant suggestion and answered each and every query patiently. The rooms are cleaned and bedsheets done every single day which ensures that I get a tidied bed when I return from work. I hope the owner notices this review and reward exceptionally good employee like Mariah.

"That Bed, Though"

chester110105, Boca Raton, Florida 18/09/2017

I absolutely loved this hotel and cannot wait to go back. The rooms are wonderful - spacious, modern, all conveniences thought of! And THE BED. The best bed I have ever had the joy of sleeping in. On top of that, the location is fabulous (steps from the beach and within walking distance to a number of shops, restaurants, and bars). Parking is available, front desk staff is helpful and kind, and they serve a hot breakfast in the morning (I did not partake in it because I was too busy enjoying the incredible bed).

"Steps from Beach"

KChah038, Las Vegas, Nevada 15/09/2017

The Hotel is in a nice location and steps away from the beach. Restaurants, bars, gift shops and pharmacy close by. Decent breakfast offered every morning and the staff was very helpful. Would definitely stay here again. The only thing I did not like, was the homeless that hung around in early morning hours.

"Excellent Staff"

User 14/09/2017

We came in during the immediate aftermath of Irma. This hotel was on the beach so it had been evacuated. The hotel was opened immediately as power was available and they were allowed to be onsite. There was a huge shortage of rooms in the Jacksonville area. The staff had cleaned rooms that could be used. And they were very helpful in questions regarding openings, etc. The pricing was more than reasonable as it was beachfront. No price gouging here. We were so surprised at the price in regards to location, overall cleanliness and nice rooms,. Cannot say enough about the pleasant staff and experience in all of the chaos of the storm's aftermath.

"Great Beachfront Hotel At A Fair Price"

jamestG9364BE, Atlanta, United States 12/09/2017

This hotel is so clean and modernly updated. As many beachfront hotels I have stayed in this is the first that had a dehumidifier in the room, what a novel idea. The interiors seem to have been recently updated quite tastefully I must say. The big shower with sliding doors were a pleasant surprise. And had a great balcony looking out toward the ocean. Also plenty of nightlife, restaurants and shopping right there. They have a self serve hot breakfast buffet and safe parking. We did not use the pool but it looked clean but small and in the parking lot at the sidewalk, still pretty cool.

"Best place to stay in Jacksonville, Florida"

Z645PMmelissar, Wadsworth, Illinois 09/09/2017

Very good customer service!! Rooms are clean, completely remodeled, and the ocean side rooms are awesome looking over the ocean. Breakfast is delicious. They go the extra mile for you. They genuinely care. And if you're going to Mayo Clinic they even have a shuttle that will take you back-and-forth. Best Western in Jacksonville -been staying there for three years.

"It was my birthday!"

614bradl, SAINT PETERSBURG, United States 08/09/2017

I will be back for sure! So close to the beach and all the shops, bars and restaurants! Very clean and superb breakfast set-up! I will tell all my friends about this place! Next time I am staying longer and hope to do it again real soon!

"Beach Hotel"

rich9654, Yonkers, New York 07/09/2017

Good value, friendly staff. Nice views from most rooms. Stayed here two times in last two years. Convenient to many restaurants. Parking on premises, breakfast great although eating area is a little small and depending on time might have trouble getting a table. Small but adequate pool, but hotel is adjacent to beach and ocean.

"room with a view"

carlene1111, Yulee, Florida 03/09/2017

Our room was very nice and clean beds were comfortable. I have no complaints about the hotel I wish I could say the same about the area. The area at the beach is kind of seeded looking homeless every where and cops (that was the good part) not sure why it has taken on the look

"on the beach"

katherinef561, tarpon springs, United States 30/08/2017

Nicely renovated small hotel on the beach. Area has a smaller community feel. Walked to dinner and small local shops. No gym but can use the one several blocks down. Very clean and comfortable bed! We will be returning.

"good week at beach"

leroys620, Hawkinsville, United States 28/08/2017

I enjoyed our stay at best western oceanfront Jacksonville nice service happy staff clean rooms nice parking for motorcycles right on the beach nice breakfast love all of it cant wait for next summer will try it again

"Review at Oceanfront at Jacksonville Beach, FL Aug 20-21"

Peter H, Jacksonville, Florida 24/08/2017

Great place to stay overnight. My wife and I were greeted with a very friendly associate who upgraded us to Oceanside Room. Room was very clean and modern. Grounds were well kept. Very convenient to the beach and Bars/Restaurants in the area. Easy to park and check-in and out. Only complaint was the breakfast where they served powdered eggs and very salty bacon and had very limited seating. Yet, overall, great place to stay and we will return there in the future.


jamescV2081IQ, Massillon, Ohio 24/08/2017

We had such a great time. This is her third summer staying at best Western in Jacksonville oceanfront. Such a great location and friendly staff. They have a great breakfast every morning. The cleaning staff is friendly and does an excellent job. We can't wait to return again next year.

"Nice Place, comfortable, Great service, CLEAN,"

Jessica R, Kingston, New York 23/08/2017

Loved this hotel. Friendly staff, great location Right on the beach. No sand in the room !! Great cleaning services!! Breakfast was hot & fresh - waffles were delicious- my husband Loved Biscuits & Gravy !!

"Best bang for your buck "

User 22/08/2017

This hotel has great staff, view of the beach, and location on the boardwalk. It is clean and smells fresh. Good free breakfast from 6 to 10 a.m. Outdoor pool is a bit small but you are steps from the ocean. Ample free parking and steps away from shops and restaurants. Great place to stay for singles, couples, or families!

"Wonderful stay"

User 21/08/2017

Rooms was very clean. The whole place smelled so clean. The breakfast was fantastic with something for everyone. And the view was breath taking. The staff was very friendly. However parking was not made for large vehicles.

"Fun at the beach"

927lesterk, Dunnellon, Florida, USA 13/08/2017

This is a wonderfully updated and clean hotel on the beach. The location is walking distance to shops and some dining options. The heated pool is modest but very nice. The staff could not have been more accommodating or pleasant and the breakfast was exceptional.

"Amazing Ocean View"

586crystal, Warren, Michigan 12/08/2017

The ocean view was the best part of the whole stay!! To wake up and go to sleep to that beautiful view is worth the money. The room was also very clean, the shower was nice as well as the bathroom. The beds were comfy. Me and my wife and kids had a great time. But 1 tip if you have younger kids the pool is very small, but who needs a pool when you have the ocean like 500ft away from you, and the beach is 24 hour. Me and my family went looking for seashells at midnight. On a Friday and Saturday there's a lot of bars and clubs and lots of guys and girls partying on the streets, it's a lot of fun but not so much if you have younger kids. The rooms are soundproof I could not heat the music or people outside unless I went to my balcony or opened the door. Overall a very nice place and I would stay there again!!


User 11/08/2017

Great service. Amazing rooms. The beds are SUPER COMFORTABLE! The breakfast was delicious and very inviting. I will definitely be staying there again! The rooms and entire facility very clean and well kept!

"awesome get away"

kyle859, Walton, Kentucky 11/08/2017

This hotel was one of the nicest hotels I have ever stayed in, its right on the beach the restaurants are so close you don't have to drive any where walking distance to the shops and beach. the rooms were awesome everything was clean the staff was super nice. will go back again for sure


User 10/08/2017

3rd year coming to Oceanfront but first year as coming as husband and wife was lucky enough to get the wrong we requested definitely be back next year thank you again thank you Cynthia Patrick Schuyler


203mattiel, Jacksonville, United States 10/08/2017

I needed a quick get away to relax with a peace of mind and feel safe. The oceanfront view was a great !!!! The breakfast was very convenient with lots of choices. The hotel was very clean with a comfortable atmosphere. I would recommend this hotel to my family and friends.

"Great 2 day stay. Stormy weather but the ocean view was very relaxing."

terrymW1429FR, Kissimmee, Florida 08/08/2017

Our room was a king bed with ocean view. The room was very well maintained. Excellent selection of tv channels to include premium channels. Numerous eating establishments within a short walk. Hotel staff always willing to help. Breakfast was excellent and well presented.

"had to come back for check up and anniversary"

nelliot, Savannah Ga 08/08/2017

there for the eye check up and our anniversary , we feel this is a great place for the buck ,clean and on top of the beach, our room has a great view and we are walking distance to everything, food beach and stores

"Loved this hotel hotel!"

User 06/08/2017

We thoroughly enjoyed our stay at this Best Western. After searching for some time and even booking a different hotel, we switched last minute and are so glad we did. It is small, updated, and right on the beach. Also easily accessible from Beach Blvd. The staff is warm and friendly and was very accommodating of our three small children. Free breakfast and wi-fi were great and they provide beach towels to use at the beach or pool. The only reason it didn't receive 5 stars was my frustration with the humidity level of our room. Nothing dried overnight. We utilized the washer and dryer but that didn't help with our pool floaties, etc. Otherwise, it was a wonderful visit!! Another reviewer mentioned the sound-proof windows/patio doors and it's true! We were not interrupted by any nightlife. We will definitely stay at this hotel the next time we come to Jacksonville.

"Wonderful stay"

Kim D, Saint Louis, Missouri 03/08/2017

We had a king size bed with frig and the safe was very easy to use. The housekeeping staff was super friendly. The remodeled rooms are really nice. The location is right on the beach and if you spend a few extra dollars to get a balcony with an ocean view, it is totally worth it. Seeing the beach every night before bed is amazing. The staff is also great. Cleans sheets and the new mattresses are the best sleep ever and I can't sleep well in any mattress but my own. But these were great tosleep on. I don't have anything negative to say. It's pricey but worth every penny.

"Very nice small hotel"

Sheryl W, Jacksonville, Florida 03/08/2017

Our room was nice. We chose oceanfront. The weather was wonderful. The staff was great. And the breakfast was very good. It's amazing how much they can put in a small lobby. The breakfast area is very well organized and the food was constantly being replenished.

"perfect location"

lisa l, Kingsland, Georgia 01/08/2017

Perfect location, was walking distance to many restaurants, bars, and shops. Clean and comfortable room. Would definately stay here again. Check in was easy, parking was free, breakfast was free!! Located directly on the beach.

"Great place to stay"

User 31/07/2017

The hotel location was great, 2 min walk to the beach and bars. The room was bigger than expected. Love the decor. Overall very satisfied with all the hotel. Also love the balcony view of ocean. :) :)

"Excellent Hotel on Beach and Close to Everything"

User 28/07/2017

Loved this hotel! It was clean, modern, wonderful breakfast, coffee bar available 24 hours. You can walk to several restaurants and shops. We were staying there just for one night and getting on a cruise ship the next day. It was a lovely start to our vacation.

"Awesome, we did not want to leave!!!!!!!!!!!!!!"

D5624LEpaula, Scottsville, United States 27/07/2017

This was a very clean hotel, beautiful rooms, the staff was amazing, and the breakfast was yummy and plentiful. The pool is tiny, but who needs it when you are just steps away from the beach?!!! Highly recommended; we'll definitely stay here again when we are back in Jacksonville.


gregh972017, Eubank, Kentucky 26/07/2017

Got there to check in and my reservation was lost by a 3rd party booking company. Kaylee at the front desk took super care of us. Gave us rooms better then we had booked for a cheaper price. Very clean, staff was awesome, A+ grade. Greg KY

"great affordable beach hotel"

User 24/07/2017

We have stayed here several times. We used to visit family in Jacksonville, and would combine it with a beach stay. We have never had any issues staying here. Great location with great food nearby.. affordable, even for an ocean front balcony.

"Best Western has really stepped it up"

M5576EIkarenh, Atlanta, United States 24/07/2017

BW has reinvented their brand, The rooms were very modern and clean. The beds were comfortable and the bathroom was spacious. I saw the pictures on line and did not thing the rood would be close to what the pictures looked like. I was right it looked even BETTER.

"Best Stay Ever"

395yvonneh, Atlanta, United States 24/07/2017

Loved the View..Staff was super friendly ...Best weekend Stay every!!!!The weather was great ..It was actually right on the beach ...I got the morning sunshine every morning ..I say go Best Western!!! My room was the best ever!!

"Exceptionally clean and close to many restaurants"

Susan G, Jacksonville, United States 19/07/2017

My husband and I stayed here to celebrate our 34th wedding anniversary. I'm so happy we chose to stay here. It is oceanfront and very close to a number of restaurants to choose from. I highly recommend the Mellow Mushroom Pizza place.

"Get the Best above the rest!"

dawnpraysjoy, Lake City, Florida 18/07/2017

Our stay at Best Western Oceanfront in Jax Beach was above & beyond our expectations! Not only was the rates and BRAND NEW ROOMS super comfortable for our wallet and our rest. The bed was like sleeping on a cloud! The staff was exceptional, Jamie at the front desk added a nice friendly touch forour stay. We will definitely be back!

"GREAT Beachfront hotel"

oakridgelady, Oak Ridge 10/07/2017

Very nice and clean! Short walk to beach normally. The time we were there, the beach right out from the hotel was being worked on so we had to walk to the next entrance. Not a big deal! Well worth the money!

"Another Great Stay"

John558, London, United Kingdom 10/07/2017

Second time at this hotel, big changes since last time as the remodelling has been completed. The rooms have a light airy feel to them. Still a great beachfront hotel in the middle of everything with an excellent free breakfast to set you up for your day on the beach. All staff very helpful and friendly.

"Wish I could give 10 stars "

Lynn B, Blacksburg 08/07/2017

We drove from S.C July 5th without any plans. We just wanted to stay near a beach. We decided on Jacksonville beach. We drove down the beach and saw Best Western. So glad we stopped. Check im was so easy and they lady was super nice. Rooms are extra nice and very clean. Best continental breakfast ever. Small Pool but walk a few feet and you are ON the Ocean. We will definitely stay here again.

"Friendly Staff, Clean, Great Breakfast, Good Beds"

Carol P, Sedona, United States 07/07/2017

Super place to stay on the ocean with walking distance to restaurants, etc., with covered parking, extremely friendly front desk and breakfast technician. Very clean, beds very comfortable for those with challenging back problems, you can stay here and be comfortable.

"Great service "

User 06/07/2017

Great spot close to the nicest beach. Stayed on the 4th of July. Staff were serviceminded and very friendly. Rooms clean and comfortable. Breakfast was incl. of an ok standard considering the price. Pool area ok, but we preferred the beach.

"Small property - Big Views"

BlueLine51, Florida 04/07/2017

We stayed in an Oceanfront room on the second floor (3 floors total). This hotel does a lot with such a small property. Rooms are clean and recently updated. The lobby is extremely small and got challenging during breakfast. Every staff member was very friendly and helpful. This hotel is in a very active part of Jax Beach. There are restaurants/bars all around the property and LOTS of foot traffic all the time. Despite all the people around we never heard anything in our room. There were only two negative things for us but may not matter to others. The parking is under the building and is TIGHT. If you drive a full size vehicle (truck/SUV) it can get a little interesting. We also love private balconies when we stay beachfront to enjoy the views. These balconies were small and have zero privacy. Your neighbors are a few feet from you and there is a busy walkway in between the hotel and the actual beach. There were some interesting sights that make use of that walkway! Bottom line - the hotel does a lot with what they have. We would stay here again if the rate was right.

"So comfortable"

W1641XYdebbiel, Jacksonville, Florida 03/07/2017

We enjoyed our stay....nice and clean room with very comfortable bed and beautiful ocean view. The staff was very friendly & helpful. The pool and lounge chairs were great and the occasional showers & storms gave us some awesome pictures. Couldn't ask for more!!

"the location was awesome. The breakfast was great."

User 01/07/2017

The Front Desk/Customer Service needs better training....Terrible response to complains. No one wants to take responsibilities. I was told to call Expedia if I had a problem. I am on vacation not suppose to be fighting with them or Expedia. Horrible experience that set the tone for my 5 nights there. No one has even reached out to apologize.

"Small but nice"

User 29/06/2017

The elevator and rooms are small but this clean hotel is right on the beach front and is reasonably priced. It has an outdoor pool. And covered parking for it's guests. It is walking distance to several clubs and restaurants. It was quiet during my stay. They serve a free fresh hot breakfast every morning. They have a limited dining space though. The staff is courteous, clean, and professional. The guest laundry is a small stackable washer / dryer that charges $2.50 a load to wash and $0.75 to dry. I found a laundry mat not far from the hotel that was cheaper for me and my large family. I met some very friendly people here that were also staying at our hotel! Great place to stop and enjoy the Atlantic Ocean!

"Jacksonville, FL Best Western"

686hedij, Orangevaleq, United States 29/06/2017

This hotel is beach front and has restaurants, lounges and shopping near by. The rooms were very pleasant and clean. Plenty of parking. A very short walk to the waters edge and a lot of beach to walk on. Chairs and umbrellas are available for rent too!!

"Beach getaway"

User 25/06/2017

Great location, friendly staff, comfortable rooms and beds. Only downside was that there is not an in housr laundry. Perfect access to beach, restaurants and shopping. Loved that i didnt have to drive anywhere after i arrived. Lobby is a bit small.Would love to visit again.

"overnight stay"

Darlene P, Cheshire, Ohio 24/06/2017

Very nice breakfast! Friendly staff. We had 2 rooms for one night on our way to Disney World. Right on boardwalk next to the pier. Many shops and restaurants/bars close by. Beautiful sunrise in the morning.

"BW ocean front"

User 23/06/2017

Everything was just what we expected when we made the reservation. Location was fantastic. The people were great. Morning breakfest good. Parking a little tight, but secure. Pool clean ,but small. Want to go back

"Very nice"

Doug H, Morganton NC 22/06/2017

Small property but right on the beach and newly renovated. Contemporary design and really one of the nicer chain rooms I've ever seen. Our room even smelled new. Not much parking but we found a space under the building. Breakfast buffet and free wifi included.

"Excellent staff!"

User 22/06/2017

This was a fabulous place to stay and the staff was awesome! Very friendly and respectful! Right on the beach and priced reasonable! Housekeepers were very friendly and respected our do not disturb sign. We only stayed two nights but they just asked if we needed anything and left us alone. Absolutely wonderful place to stay!

"Great stay, great value!"

lcleverette, Orangeburg, South Carolina 22/06/2017

We booked this hotel last minute and fell for the modern renovations! The photos I saw did not disappoint! The bed was comfortable and the room had all the amenities we needed. The staff was very welcoming and the complementary breakfast was great! And the location is awesome, right on the beach in reach of all of the restaurants on the strip. The pool is is an awkward spot, right on the street, but who needs the pool when the beach is right there? We will be back!

"Great Stay"

User 21/06/2017

The staff was happy to switch my room when I realized I accidentally booked one without a balcony. Breakfast was great the bed was super comfy. This location is perfect for walking to the beach and tons of restaurants and shops.


Vicki M, Jacksonville, United States 21/06/2017

Clean, quiet, great breakfast, and beautiful view of the ocean! The staff was very kind and courteous. We've stayed here each year for our anniversary for the past 5 years and have always enjoyed our stay. The only thing we really miss about our stay is the hot tub feature that USED to be in our room. Since this feature has been removed, our stay is different but not worse. Would really LOVE to see the hot tubs returned but I'm sure the maintenance staff was glad to see them go. The one person who continuously makes us feel welcome is Melissa. She has been wonderful to us for each of our stays. Thank you Melissa, for being the BEST!

"best western"

User 15/06/2017

the location is amazing. Directly on the Beach! The pool is tiny. The front end staff is great. Breakfast is full, and lots of options. Beds are not the most comfortable. All areas are clean. right on the beach and main strip

"Awesome Hotel"

Tabitha F, Cookeville, Tennessee 14/06/2017

I recommend this hotel on the ocean. Close to shops and restaurants. The staff were very friendly and knowledgeable about surrounding area. The rooms were very clean and room service were accommodating to any needs that we had.

"Love the people working there"

User 13/06/2017

Excellent service . Room was great had a good view of the beach. Breakfast was good .I will come there again one day. I would recommend Best Western to my family and friends. Loved having shops close by. Thank you for everything.

"Great beach small rooms"

User 13/06/2017

The beach was great. The hotel was very small. It was a tight squeeze getting anywhere in the hotel. The pool and balconies were small as well. However, the staff was wonderful and the bathrooms were great.

"The best place for The Players!"

aseagall123, Chicago, Illinois 11/06/2017

Our company had a group of rooms for us set aside during The Players Championship and it was great! Moriah had assisted our entire group for months prior to arrival and was so gracious to have us there. There was a whole hot breakfast that included biscuits, gravy, bacon, sausage, waffles. Everything you could imagine. Although they did not have a gym facility, we were granted access to one nearby. The hotel was just a short drive to The Championship, which we were able to Uber to with no problem. If we were ever to have another company event we would definitely stay here again.

"Great Stay"

James L, Rock Island, United States 08/06/2017

We loved this hotel and the location of being on the beach. We took a nice walk on the beach after eating and then did a little shopping afterwards. The hotel room itself was awesome. The room was so nice with a very nice shower. We would recommend this hotel to anyone staying in this area.

"It was ok"

tjkfree3, Fleming Island, Florida 07/06/2017

Prices beat other local hotels. This hotel is right on the beach, conveniently located. The breakfast area needs to be larger, but the food was good., but it is the same food every morning - a little variety would be nice.

"Extremely nice samll beach hotel!!"

User 04/06/2017

Due to a change in plan due to an illness in extended family, we had to change our weekend plans after our Cuba vacation. Wife and I decided to take stroll down memory lane in Jacksonville Beach, Fl. (we lived here from 1991-1999) Fortunately we found a room at recently remodeled at this Best Western. Located literally in the center of Jax Beach, the hotel is ideally located. The beach is wide and beautiful only steps from the hotel. Service is great, breakfast is great, wifi is great.

Moriah F, Public Relations Manager at Best Western Oceanfront, responded to this review
We are so happy to hear that you enjoyed your stay with us here at Best Western Oceanfront. Your feedback is an important part in helping us make everyone's stay with us the best one possible! Thank you for taking the time to share with us, we look forward to seeing you again!

"Road trip"

I9881QKthomass, Lexington, Virginia 02/06/2017

Found this to be very fine hotel. The bathroom was roomy and shower was fantastic, and toilet was high enough that you didn't need help to get up. Had a part view of the ocean, which would have loved the hole view.

Moriah F, Public Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us here at Best Western Oceanfront! We are thrilled to hear that you found our newly remodeled rooms to your liking. If you are ever in the Jacksonville Beach area again, please call our front desk directly at 904-249-4949. We would love to get you into one of oceanfront rooms next time.


CarynRichard, Phoenix, Arizona 01/06/2017

By far the most comfortable bed I have ever slept on. Breakfast was good and location couldn't be better. Highly recommend to others traveling in the area. I've stayed in a lot of hotels and this ranks higher than some I paid three times the $ for.

Moriah F, Public Relations Manager at Best Western Oceanfront, responded to this review
We appreciate your feedback on your recent stay with us here at Best Western Oceanfront. We know that breakfast is an important part to any stay and we are glad to hear that you were able to enjoy our complimentary, full hot breakfast. We hope to see you again sometime soon! Thank you again.

"Great place to stay"

gracie L, Neville, Ohio 31/05/2017

Very pretty and clean rooms. The ocean view room had great views. The location was great it is in the middle of shopping bars and restaurants. The beach is steps away. The staff was outstanding and very helpful.

"great place to stay"

karen w, Candler, North Carolina 28/05/2017

the room was clean, the location was great , we will stay at this hotel again- the breakfast was good I would recommend to stay. at this hotel . even if its just for the location. you are right on the beach and easy walking distance to everything

"My stay"

shanettar2017, Alabama Mountain Lakes, Alabama 27/05/2017

So Beautiful, staff was Very nice , and Beautiful people. Very very nice and clean. Wonderful I recommend this Hotel to anyone . Great breakfast beautiful views of water. Very pleasant, quiet sleep was peaceful..

"Wonderful location"

redheadwrites, Greater Cincinnati 26/05/2017

Steps from the ocean, comfortable beds and pillows, updated room and bathroom, easy check in, friendly front desk service. Our room was near the elevator but we never heard a sound. Will definitely stay again!

"Perfect place to get away for a few days"

User 22/05/2017

I lived in JAX years ago when I was in the Navy and go back every few years for a ship reunion. The BW Oceanfront was perfect. I paid a little extra for an ocean view and it was worth it. Staff was supper friendly. Breakfast was great. Many bars and restaurants within easy walking distance. BW Oceanfront will be my first choice on my next trip to the area.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for your service to our wonderful nation and thank you for taking the time to write a review. Our staff truly takes pride in making sure our guests have the best possible stay. We hope to see you again soon.

"Great place, friendly staff"

User 22/05/2017

Had a great time, very friendly staff. I paid for an ocean view and it was worth it. Spent a lot of time on the balcony reading and people watching. This place was next to numerous restaurants and bars.

"Gem on the beach"

Susan C, Titusville, Florida 22/05/2017

Clean room, great views, excellent parking. We were in town for a wedding, and the location of the hotel was perfect for our needs. Convenient to the south end of Jacksonville Beach or north end of Ponte Vedra Beach.

"One night stay - overall not desirable"

User 20/05/2017

I took my children to Jacksonville Beach to celebrate my daughter's graduation from high school. When we got there we checked in in the room smelled awful and it was very hot. Needless to say the AC was broken. Even though they fixed it a couple of hours later I was only staying overnight and there was just not a welcoming feeling. Not enough towels, not enough shampoo, and linens were dirty

"Good pick "

KickIt07012011, Grove City, Ohio 20/05/2017

Staying the night to get our beach fix in before heading to Orlando. The hotel is very well maintained. Very pleased with the clean room and bathroom. Nice towels. The tv remote was in a "fresh remote" bag. 32" flatscreen tv. Nice bed linens. Staff is very helpful. A short walk to the beach. There's a lot of construction on the beach & the pier is closed for repairs. Parking is tight for large vehicles.

"Wonderful experience!"

CmSchwarz, Philadelphia, Pennsylvania 18/05/2017

We stayed here for two nights and were blown away by what a great place it is! Other guests have referred to it as a "boutique" hotel and I would agree with that. First off, the women in reception were all extremely friendly and helpful. When we needed directions to get somewhere or information about where to find ice cream, they knew everything! The breakfast was delicious and included both hot and cold selections. A container of iced water with orange slices in it, as well as various hot beverages, were always available in the breakfast room by reception. Hint to BW staff: freshly baked cookies in the afternoon would make it even better! Our room was one of the remodeled ones and we loved the furnishings. The shower just about made us swoon with its Grohe fixtures and how the water drained through a trough in the back. Tres chic! Our kind bed was very comfortable and we slept like babies. Although there was a small pool, we headed straight to the beach after we checked in. There are lifeguards on duty every day until five. The beach is clean, flat and very safe. Water temperature the days we were there was 77 F! We feel this hotel was a bargain and will certainly return if we come back to Jacksonville!

"Nice Hotel"

Vicki1962, Lake City, Florida 18/05/2017

This hotel was recently remodeled and really surprised us when we arrived. The bed was the most comfortable I've ever slept in including other more expensive 5 star resorts. The room and bathroom were spotless. It is ocean front and the view was beautiful. It's a small hotel though and pool was really small but we weren't there to go swimming. The rate was a little high given the location but overall a a nice place.

"Beachfront with minor complaints"

chuckd248, Anywhere, United States 16/05/2017

Front desk is nice but often unavailable. It seems they are either understaffed or off doing other things. I had to wait 20 minutes at the front desk on the morning of check-out for someone to return. This is unacceptable. When I reported a maintenance problem, I had to wait another 2 hours and eventually sought out an employee on my own just to get it fixed. The room and the breakfast were both nice. The location is great.

"Awesome Hotel - We have been there 5 years in a row"

User 15/05/2017

We have traveled to Jacksonville for The Players Championship for the past 5 years and each year we stay at the Oceanfront Best Western. We wouldn't think about staying any place else. The service is outstanding. Melissa always takes great care of us. My husband always comes with many travel cards and she does an outstanding job of sorting through all his paperwork. :-) The breakfast is outstanding and the many recent updates make this an easy choice. We have already booked for next year and we are counting down the days. You will not be disappointed with your stay there.

"We will not use any Best Western facilities again."

User 15/05/2017

Roches (Day One) – We had a Swarm of Roches the First Night in your facility (24 ea. Plus) called front desk, they only offered to call maintenance in the morning, did not even have any spray to offer for a quick fix. We sleep with the lights on, not very restful was it! Maintenance never showed up, called front desk early afternoon, they did not know anything about it! Maintenance came and sprayed outside the room….. (Day Two) – Second night, bought my own spray, sprayed inside room only two Roches observed second night. (Day Three) – Third night Sprayed my room again, only one Roche observed… afternoon of third day someone came to spray inside room. A little late. (Day Four) – Fourth night sprayed my room again, no Roches observed. Staff – Staff refused to change us to a different room, refused to allow to leave the facility (We did not have enough time to give notice they we would not be staying any more), oh we could leave but would be charged the full price of the stay even though we'd be gone. No price discount, not offered any sincere apologies. The Room was very pricey, especially to be treated like a substandard human. Overall cleanliness – The facility is a filthy wreak, doors do not work security locks do not work. Staff does not seem to work…. We will not use any Best Western facilities again.

"Great Stay on the Ocean Front!"

Amy W, London, United Kingdom 09/05/2017

We really enjoyed our overnight stay at the Best Western Oceanfront. We arrived early for a football game in the city and the staff were welcoming very helpful in sorting us with parking validation before check in time. The room was spacious, clean and comfortable. As the name suggests, the hotel is literally on the beach which is great for a morning walk following breakfast (which is provided in buffet style and was great). There are lots of restaurants in walking distance of the hotel (we would recommend the nearby V Pizza!) and in terms of location it was a bit of a walk to catch the shuttle bus to EverBank Field but that was no problem and a great cheaper alternative to the more expensive inner-city hotels.

"Great stay"

marytR7516EG, Miramar, Florida 07/05/2017

The staff was helpful and the room was very clean and had a great view of the ocean. The breakfast was plentiful and hot. The room was great the bed was superb although I checked in early and my room wasn't ready they called me as soon as it became available.. I travel a lot and I really enjoyed my stay at this hotel.

"The Best"

User 06/05/2017

I have stayed at this property several time over the last year. Each visit was a delight. The property is always neat and clean, and the staff is friendly and very efficient. There are numerous restaurants within walking distance. The newly renovated rooms are well designed, with electrical outlets everywhere!

"Great place to stay"

User 05/05/2017

We stayed from May 2 to May 5, 2017. We had a very clean room and a great breakfast every morning. A very nice and sweet front desk girl ( Moriah ) was so good to us. We jokingly ask her to bring cookies to our room one night. She did and brought milk for us too. So sweet. Everyone there was so nice. Will be staying there again.

"Friendliest staff"

User 05/05/2017

We had the best experience staying at this hotel for our girls trip. The staff at the front desk were amazing & especially Moriah. She went the extra mile for us & always had a smile & and great attitude. The room was very nice & the location was also great.

"Cozy Beachside Gem"

rebeccasT9810WX, Lexington, Kentucky, United States 02/05/2017

My sister and I had a great sister's weekend at this cozy beachside gem. We were delighted that the hotel felt more like being at home than being at a resort. We enjoyed the updated surfer themed decor, the quick access to the beach, and a beachside balcony to drink our coffee each morning. All of the staff were fantastic and made great recommendations for local dining and recreational experiences. We definitely recommend Best Western Oceanfront!

"Alot of bang for the buck"

Paul C, Knoxville 29/04/2017

This place is great we have stay many times in their ocean view rooms. Staff is very helpful and with the new renavations the rooms are first class tne beds are great all new everything will be staying there again soon.

"Beautiful place to stay in Jacksonville."

floridasnoopdog, Florida 28/04/2017

As always, a wonderful stay. The newly renovated rooms are really nice. Would recommend this hotel. It is centrally located to restaurants, and of course the beach. Its quiet, but right around the corner from the excitement. The girls at check in are very friendly, and go above, and beyond.


nelliot, Savannah Ga 28/04/2017

WE went down for the night we called and they had a room over looking the ocean everyone was so nice and helpful and we enjoyed the hotel very much. the breakfast was great , if they hade happy hour it would be great

"Overall a good place to stay"

LAKFL, Lakeland 28/04/2017

The hotel itself isn't much to look at but the rooms were clean. They were doing some renovations for our overnight stay. There is a pool across from the check in and near the main road which is a bit odd. The pool area seemed small but we didn't go to the pool. Parking is all under the hotel. The check in area is a small area. The elevator is next to the check in and if alot of people are coming in and out the area can get very crowded very fast. The staff at the desk were very helpful. They even allowed us to check out 1 hour later than normal which was a plus for us! There are no hotels surrounding it. Just some gift shops and a couple of bars. Between this place and the beach there is a walkway that parallels the ocean and before the dunes that separates the beach from the hotel and you will see people walking back and forth or even riding bikes. The only problem you might encounter is drunks at night because of the bar. I don't know how common that may be though. They also had a free breakfast which is one of the major reasons we came. They have a a variety of hot and cold. The only negative was the boiled eggs. They seemed over cooked but the rest of the food is more than enough to make up for it.

"Best Western Oceanfront. An awesome experience!"

User 27/04/2017

The rooms were immaculate and very comfortable. The staff was amazing. We were there for appointments at the Mayo clinic and they went above and beyond the call of duty to accommodate us. The breakfast was fresh and hot and delicious.

"Great Beach location"

User 26/04/2017

Nice renovated hotel right on the beach. Bed was very comfortable. Great breakfast spread in the morning. Everything within walking distance. Staff was very friendly and helpful. Great location. Highly recommend.

"Lovely Renovations"

User 25/04/2017

My family and I stayed at this location and thoroughly enjoyed the accommodations. I would recommend this place to anyone who enjoys staying at a location on the beach. The price was right the location was perfect the room was definitely up to part...we totally enjoyed this stay. We look forward to returning soon.

"Newly Renovated"

heatherfK899FG, Mount Dora, Florida 20/04/2017

Rooms are super clean, nicely decorated, bedding was really comfortable and the room smelled great. Hot breakfast was available along with healthy choices. Beach access and local restaurants were convenient. Hotel had Free parking which is a huge plus.

"Jacksonville BW"

Barbara P, Mackay, Australia 19/04/2017

Excellent hotel, currently being remodelled but we had a great room. Staff were friendly and professional. Great location, right on the beach and within walking distance to dining areas. We would definitely recommend this hotel.

"Worth the Stay!"

User 19/04/2017

This particular Best Western is one of our favorite stays because of its proximity to the beach and the fact that it's in the center of town. Upon arriving, we were a little concerned with how close the restaurants and bars were to the Best Western. However, no worries! We stayed on the second floor (not facing the ocean) and heard nothing throughout the night. We have a 3-year old who did not wake up and we all slept comfortably. The Oceanfront sports a true ocean vibe with very modern updates and comfortable rooms given the limited size of the property. Because it is 3 floors with parking underneath, it allows for an intimate stay. When walking in the front door, travelers are greeted by a warm and friendly staff. The lobby has a relaxed atomosphere and is decorated with a retro beach theme. It even sports an old record player (okay, it's new) along with a 45 record. (I believe it was The Beach Boys.) There is comfortable seating throughout along with high top tables and regular tables for the morning breakfast. Speaking of breakfast, a continental breakfast is served each morning and, as always, is well stocked and delicious. It includes the regular fare of dry cereal, waffles, scrambled eggs, bacon/sausage, bisquits, and sausage gravy. There are all the other breakfast sides such as bagels, pastries, yogurts, hard boiled eggs, coffee, and juice. Our room was clean and ready upon our arrival. It included two queen size beds, a small refrigerator, microwave, one dresser, open closet, desk with chair, and a small chaise lounge. The bathroom was a fair size and quite new with a mirror outlined by a fluorescent light. (It is very modern, stylish, and extremely useful for applying make-up.) The walk-in shower doors are up-to-date glass doors and the shower itself shows off new fixtures. There was plenty of hot-water for our quick showers after a dip in the pool or a swim in the ocean. Our room was decorated in a beach theme along with a framed album cover. (Again, The Beach Boys.) We even had a small walk out balcony with a table and two chairs. While it didn't overlook the ocean, it was enjoyable to sit on in the morning and drink a cup of coffee. Perhaps the best part of our stay was the proximity to the beach, restaurants, and shops. We didn't drive anywhere other than to visit family. We could easily walk to the local restaurants for lunch, and to get some delicious ice cream in the evening. For the young at heart there is plenty of nightlife from which to choose. There is something for everyone! Finally, the outdoor pool was perfect for our daughter when she grew tired of the ocean. It it securely surrounded by a fence and beautiful landscaping. While it is next to the street, I never felt awkward or uncomfortable. After all, it is the beach! Again, this was and will always remain one of our favorite Best Westerns. It's beach theme transformed it from a motel into a beach house. The staff is helpful, friendly, and always with a smile. We would stay again without hesitation!

"Very nice stay"

shand291, Charlotte, North Carolina 17/04/2017

The Best Western Oceanfront was great. It is almost done being renovated, so the rooms are very nice and modern. Shower is huge and great water pressure. Bed was very comfortable. Breakfast in the morning was very good (my kids loved the waffle station). I will stay again and will look for other Best Westerns when I travel.

Tejal P, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you very much for your fabulous review. I am delighted that you enjoyed your stay with us. I will be sure to share your kind words with the team. We look forward to welcome you back soon.

"Best please to stay ever!"

Mona B, Edwards 17/04/2017

The room was beautiful , it was spotless and the beds were so comfy! The bathroom was complete with a spotless walk in shower. The view from the balcony was Amazing! The location was right in the middle of everything but inside the room was completely quite. The breakfast was restaurant quality! The staff was wonderful! I will definitely recommend this place and will be staying there again!

"Welcomed in Jacksonville"

Darrell J, McDonough, Georgia 12/04/2017

This was our first trip to Jacksonville and to be honest had low expectations for the beach and hotel. Was impressed my both. I will be back and stay there again. It is in a great location easy to access the beach from

"I had 1 issue"

User 12/04/2017

Spent my 30th bday here, there were plenty of renovations going on in the room right next to me but once i voiced my concern my room was mved immediately... it was amazing being able to be in the heart of Jax Beach... close to everything... However the security guard that worked the early morning hours of 4/11/17 was very rude and obnoxious. Very unfriendly and abrasive towards anyone coming through the door asking for hotel keys and had the audacity to question my husband and i as if we were not paying guests staying at the hotel. Not a very friendly dude at all. I recommend he be replaced pronto, he doesnt seem happy with his job. That sucks

"Love BW Oceanfront in Jax Beach FL"

Joseph W, Pflugerville, United States 11/04/2017

We had another great stay over Springing The Blues Festival. Jaime Mullins and staff are the best! The best location for access to the stage area of the festival and we were treated like Kings (and Queens)!

"Spring Break 2017"

Deborah C, Valdosta, Georgia 08/04/2017

Every year I take my grandchildren on vacation during spring break. This year was different it had to be a short one so I choose Jacksonville We arrived about 4 hrs before check in so I went in the office to ask if we could park there and go to the beach.The clerks at the desk were amazing smiling and very pleasant and we were allowed to park there. I choose that hotel because it was right on the beach. We changed in the hotels restroom which was clean. Walked to the beach just about 200 yards so close. About 2 pm they called and said the room was ready. We got our luggage and went up to the room we were in 307 . The room was clean and very updated. It was very nice. We stayed on the beach until about 6 pm and then to the pool. The pool was small but clean with table and chairs around it. We were exhausted after being on the beach all day we got into the beds they were so comfortable we all fell right to sleep. I would recommend this hotel !!!

"Great Place To stay"

bryanbI1444RK, Raleigh, North Carolina 07/04/2017

Rooms were just remodeled breakfast was great, great location It was walking distance from all kinds of shopping, bars and restaurants. We enjoyed the stay and would absolutely stay again. Walking distance to the beach was a big plus

"Excellent stay"

User 28/11/2016

I really enjoyed staying at this hotel because everything was clean. The staff was friendly and I had everything I needed. The rooms were fantastic and the balcony view looking out at the ocean was magnificent. I would recommend this hotel to everyone. The breakfast was great too.

"Great Experience!"

W8160FPshannonr, Gainesville, Florida 20/11/2016

The Best Western gave us an oceanfront room at no extra cost. The room had a balcony and we got to watch the super moon and sunrise from our beds! Then in the morning we ate breakfast on the balcony and watched the surfers. Such a wonderful stay!!

"Nice and Clean, Oceanfront, Small Hotel"

PackRatiam, Daytona Beach, FL 15/11/2016

Nice to stay in a smaller oceanfront hotel. Usually oceanfront hotels are large and therefore noisy . Rooms are currently being remodeled making them feel new. The style is understated modern with muted natural colors. Lobby is a little small to host the free breakfast and parking is a little tight.

"gorgeous ocean view, nice room!"

Gary B, Wake Forest, North Carolina 13/11/2016

We arrived, got our room and were disappointed it was not oceanfront since we thought (due to a miscommunication with our booking agent) that our reservation was for oceanfront. I went back to the desk to inquire about this and Kendall B, without batting an eye gave us an oceanfront room and apologized that we would have to move to a higher floor (with what was probably even a better view!) The room was clean, decorated well and had a balcony! Free parking and a delicious free breakfast. Kendall B also recommended a restaurant next door (ocean grille) which I will review, but at least here will say it was GREAT, too.

Tejal P, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you very much for taking the time to share your generous impressions following your recent stay with us at the Best Western Oceanfront. I have particularly shared your comments with Kendall and she is deeply appreciative of your recognition. Thank you again for your compliments and support.

"Sea and Sky Air Show"

jr88fanke, Macclenny, Florida 08/11/2016

We arrived about 6 hours before check in for the air show and they allowed us to park in the hotel lot for free which was a huge bonus considering all other parking in the area was at least $20! The garage was very close to the beach and we had packed a cooler so we were able to use our large Bubba cups to go back to the car to get beer and we did not have to spend $6 for a beer at the bars along the beach. We gave them our phone number and they called us about 1:30 and said our room was ready but we decided to stay at the beach to enjoy the show. As soon as the air show was over we were able to go directly to our room and didn't have to deal with traffic. The room was very nice with a balcony overlooking the beach. The room was very clean but they were also in the process of upgrading a lot of the room so we will definitely be staying here again next year. Staff was very polite and everything was great. The only issue is that it was a little pricey but I expected that with the air show happening.

"Great location for room views of ocean"

Thomas O, Stevensville 03/11/2016

Received upgrade to ocean view for our anniversary, making wife very happy. Nice restaurant next to hotel with indoor and outdoor seating. Coffee and breakfast on balcony taking beautiful sunrise photos. Room had a musty smell, but everything worked fine and wonderful bed.

Tejal P, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thomas, Thank you for choosing to stay with us. We will do what we can to rectify the smell issue. I am glad you enjoyed your room and our oceanfront location. Hopefully, we will see you again soon.


Riding2Win, Gilmer, Texas 25/10/2016

I was flying in very late at night and wanted a hotel room for convenience before going to my parent's house for a few days. The location is great, price was very reasonable, and breakfast was good. Staff was friendly and helpful. I had a room that faced what appeared to be an offices and it was very quiet. No complaints at all.

Tejal P, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you very much for your positive review! It was our pleasure to be your host and we look forward to welcoming you back hopefully very soon.

"Wonderful Hotel!!"

stwt, Clarksville, Arkansas 04/10/2016

This is our second time to stay at this hotel and we LOVE it!! It's very clean and they now have a complete hot breakfast which was wonderful. It's located right on the beach and it's definitely worth it to spend the extra money and get a room with a balcony overlooking the beach. We can't wait to visit again.

"Outstanding Service!!"

Krista M, Jackson, Wyoming 30/09/2016

I had the pleasure of staying at this hotel with my two young daughters for my birthday earlier this week. Upon arrival we were greeted warmly by Kaylee who made sure to offer complimentary cookies to my very excited little girls! On the way to the room my girls (3 &4) commented on how good the hallway smelled and we were fortunate enough to meet Zayna, a housekeeper we all came to adore during our 3 day stay. The breakfast is fantastic and includes eggs, bacon , biscuits and gravy, waffles and all of the cold breakfast goodies you would normally expect! The breakfasts were one of the girls favorite parts of our stay! We also had the pleasure of meeting Jaime and Melissa who were so sweet with my inquisitive little ones. The staff here is incredible, I had trouble Parking my large truck at one point and a maintenance man actually stopped and took the time to help me back into the perfect spot with plenty of room to get in and out! Taking my two children on vacation isn't always easy but the hotel staff here helped make this one of the best trips we have taken together. Great location, Beautiful rooms, incredible food and Awesome Staff, I would highly reccomend this hotel to anyone looking to visit Jacksonville Beach!


jukho, Columbia, Tennessee 29/09/2016

We have to travel to Jacksonville for the Mayo Clinic fairly often and we have stayed at several different places... This is by far the best! If you're looking for high end, this is not it but if you want a really quaint atmosphere, on the beach-this is your spot! It's only a two story place so it feels kind of homey. It has direct access to the beach, right next to the pier. Within walking distance is anything you could ask for from Publix/Walgreens/convenience stores-any type of eatery you could want. Great little dives to high end food are all within several blocks. Along with all kinds of shopping. The place itself has the nicest staff that we have ever encountered! The breakfast buffet alone is worth the little extra you will spend to stay here. The rooms are spacious and have the most comfy beds/pillows we have slept on, at a chain like this. , and is very quiet. It is undergoing refurbs, but expect it to have some small glitches, like any place, that is not brand new, will have. The pool is 10 people max, so maybe if that is a selling point... this is not your place. I will also say that there are 3 types of rooms, no balcony, balconies on the side that overlooks the pool/shops, then the ocean view balconies-make sure you are specific. The bathroom doors, as of now (like I said they are remodeling, so I don't know what changes will be made) are a little odd, but doesn't bother us. They are two small panels that just open out, it hides the bathroom but doesn't lock. The parking is free and under the building, so that is really nice to have covered parking. Another plus is that it's a block off A1A, 30min from Amelia Island, downtown and the interstates are very easily accessible and we haven't ran into an traffic congestion here at any time of day. Again, this is where we will be using in the future.

"Tremendous Value on the Beach"

mblizzard, Bel Air, Maryland 28/09/2016

I was completely thrilled with our 3 day stay at the Best Western in Jacksonville on the beach. Went there for a Ravens game vs the Jags and to celebrate my sons birthday. We had very clean comfortable accommodations. Housekeeping did an excellent job on our room and the grounds on site. The staff was very friendly with a warm greeting every time we left or returned. There were warm cookies in the mid-day and the BEST continental breakfast I have ever had. On my sons birthday he had the choice of restaurants to go to for breakfast before the game and he chose the freebie at Best Western. I was happy to save and to have a great breakfast! The room was fantastic as well as we had a very luxurious king size bed. I have 4 herniated discs but slept fine pain free. I value customer service, quality, and value. I would highly recommend you stay here. You won't be sorry.

"Affordable and comfortable beachfront hotel"

User 28/09/2016

We enjoyed our stay at the BW. The view from our oceanfront room was amazing and easy beach access. We were glad to have a frig and microwave. Plenty of channels on the Tv and Internet was free and good. There is a bar next door that played music on the weekends but only during the day so not a big deal since we weren't in the room much anyway. The room was very clean and staff friendly and accommodating. The beds were fair but they are updating the rooms so hopefully the beds will be replaced. Breakfast was good and a nice selection. Even though the area is small it was never crowded. If it's a pool you like to swim in this is not the place. Pool is VERY small and in-between street hotel, parking lot. Walkable restaurants and bars . To the right of the hotel is the fire dept that you can get a free beach wheelchair which was great for our special needs daughter. Overall this is a great hotel for the price.

"Great location, friendly staff"

User 19/09/2016

This is an older hotel that is well maintained although in September it can be sort of humid. That said the staff was friendly and accommodating. The breakfast is ok and free parking a plus in that area. Many bars and restaurants nearby and the staff can help you choose if you don't know what you want. Jacksonville Beach pier is within two blocks and an easy walk.

"A break from reality"

User 19/09/2016

The hotel was average, but the staff was friendly, and the breakfast was nice!! Not just cereal or muffins. I'm sure it will be nicer once they finish the construction it was under while we were there.

"End of Summer Getaway"

Marlene M, New Jersey 14/09/2016

The venue was perfect access to everything we needed at JAX Beach. Located on the beach, we could bike or walk to many restaurants and the staff was always super friendly and accommodating. Would definitely return when in the area.

"A must stay if your visiting Jacksonville Florida"

199Hakeem, Savannah, Georgia 08/09/2016

I travel to Jacksonville Florida often just to get away, so take it from me, this Best Western is a must if you want to feel at home while your enjoying the City of Jacksonville Florida. I was there a few nights ago, and I'm in the process of booking another room for this coming weekend. You got to check out the ocean front rooms. Your a few feet away from the beach, restaurants, and sports bars. Magical views, Clean rooms, Excellent Service, Perfect location.

"Great experience"

Michele T, Vanleer, Tennessee, United States 06/09/2016

Just got back from a wonderful 3 day mini vacation. This hotel and staff was one of the best experiences I have ever had and I have traveled a lot. The view was breath taking. We will be staying there again. A special thank you to Moriah for helping us and being extremely awesome.

"trip to Mayo Clinic"

Charyl T, Deland, United States 23/08/2016

We were hoping to find an overnight sanctuary while visiting the Mayo Clinic for a reasonable price. Very disappointed in the room and the balcony area Its Dated and disappointing. The maid was very nice. The pool was a joke..

"Wouldn't stay without a discounted rate"

User 22/08/2016

We live in South Georgia and just wanted a weekend at the beach. We chose this hotel because I get an employee discount. The ladies at the front desk when we check in were very nice. Breakfast was very good as well. The rooms were spacious but the bathroom was extremely weird. There isn't a real door, it just looks like a closet. The beds were very comfy though. If it wasn't for my employee discount wed probably stay somewhere else next time though.

"Comfortable Beds, OK Room, & Great Location."

marc1976, Orlando, Florida 12/08/2016

My wife and I along with our two young daughters stayed at this hotel for one night on August 9, 2016 in room 306. We paid the pre-tax/fees rate of $126.00. The hotel stay was very good, but not exceptional. The room is ideally located right on the beach, which I liked a lot. I paid a little extra for being so close to the beach as opposed to a nicer hotel further away. The hotel is on the small side, but makes very efficient use of its space. Check-in was simple and the hotel was relatively clean. The lobby looked updated and remodeled. The room was of average size, but definitely showed signs of age. The rug looked like it could be replaced, but the beds looked really nice and were very comfortable. The bright white comforters looked very new and felt very smooth. The pillows were great. I was not impressed with the bathroom. First, there are wooden double doors to the bathroom with no lock. I found that odd and not safe for young children. The bathroom was on the small side with low ceilings and showed more signs of age than the room itself. I liked all the different channels from Direct TV. There were 5 channels devoted to the Olympics alone. The room had a refrigerator and microwave that came in handy. The AC worked well. I didn't spend extra for a balcony room. The free breakfast buffet was pretty good. The space is very small, but they've made very efficient use of that space. It was never too crowded when I was there and I was able to find seating for our family. They had cereals, yogurts, bacon, scrambled eggs, oatmeal, fruits, bagels, doughnuts, and some other items. One little perk I especially liked is that they kept the orange juice and apple juice freely available 24/7. Most places shut that off after breakfast. They also had some freshly baked cookies in the evening. The location of the hotel is great, right on the beach. They have a small pool just outside the lobby which our kids enjoyed. There are numerous restaurants and stores within walking distance. The young white woman with a tattoo on her right forearm (did not catch her name) was very helpful when we ordered Chinese take out since we were unfamiliar with the city. There was enough parking even though the hotel was fully booked. There was a free internet station in the lobby area, which I used a lot. One thing I did not like at all, and I hope management makes some changes in regards to, is check-out time, which is 11:00 am! That's ridiculous! Most hotels I stay at these days have a more reasonable check-out time of 12:00 pm. We were very rushed the morning we left. Overall, the room was pretty good and I was happy with my stay. Marc T. Hardekopf


g410berry1958, Baton Rouge, Louisiana 09/08/2016

This place is great! After checking all reviews I felt this was our best choice. It was PERFECT. I loved the smaller hotel (only 2 floors) and from the moment we checked-in everything was perfect. Parking was so easy, you park under the hotel (GREAT). With two teenage girls I wanted SAFE. Again, this was the perfect place. We choose an ocean view with a balcony, it was nice but, really to hot to enjoy sitting out for very long. Lots of restaurants and shops within walking distance. The price was $$$ a little pricey for a Best Western but, they made up for it with great beds, good plush towels, and location, location, location. We did not make the continental breakfast but, hear several people say it was excellent.

"Nice place to stay in Jacksonville!"

Christina K, Manassas, Virginia 04/08/2016

Excellent location with super easy access to the beach. The complimentary breakfast had all the traditional offerings. The room was clean, and the bed was extremely comfortable. Unfortunately our room did not have a balcony or a view.

"great hotel, nice area, good family hotel"

Paul R, Grand Junction,CO, United States 01/08/2016

this hotel is right on the beach. We did not hear any noise from other rooms even though the hotel was sold out several of the nights we stayed there. Staff is friendly and helpful. New washer and dryer in hotel. nice breakfast. parking available on premises so you don't have to worry about the crowded beach parking.

"Clean and comfy"

Debbie_W_JULY2015, Ramstein-Miesenbach, Germany 25/07/2016

Great location...half block from the beach and smack dab in the center of shops, restaurants, bars. Free parking is awesome considering the location. Clean room, helpful staff, decent breakfast, comfy bed. The outside of the hotel is not great and the pool is tiny. Inside the hotel is very nice and modern.

"The Best Stay Ever!!!"

RenartaSK, Augusta, Georgia 23/07/2016

Best Western Oceanfront has got to be one of the best hotels ever. The staff was wonderful, the facility was very clean, continental breakfast was good, is directly on the beach, smelled clean all day, great service, great rooms. Is right on the main strip with restaurants, bars, stores, and anything else imagineable. This is definitely one of my favorites and I'll definitely be back.

"Small but Mighty"

Dawn D, New York, United States 15/07/2016

This was a super adorable little hotel with everything that you would expect from larger hotels. Breakfast buffet, cookies, coffee and lemon water all day, super clean, great staff, and an adorable little pool that was great for a quick dip. It's right on the ocean within walking distance from lots of restaurants and shops. You will pay a little extra for an ocean view but it's very worth it. We were very happy with our stay here and would definitely stay again.

"Not a Ocean View"

User 13/07/2016

Was a side view , not what we paid for, will stick with Holiday Express for now on! Table had chip crums all over them when we walked in, ciagrette butts on the balcony. Bed not that comfortable. Went to breakfast had no eggs was not making them today! Kids running all over the place, pool closed down in the middle of day to be clean, had to wait for hour to go back in.

"Great Location for Beach Access"

Diane19711975, Middleburg, Florida 04/07/2016

I always enjoy this hotel when I went to head straight to the beach. The under the building parking is fantastic when it is 100 degrees outside too and you have to get into a hot car. It is very noisy because there is a large nightclub scene all around it on weekend nights so the traffic noise is terrible but there are also security guards and the sheriff's office has an officer or two stop in the front office often so it never feels unsafe - even when there are a lot of drunk people partying right across the street. The staff are friendly and quick to serve and the full breakfast is a huge bonus. The pool is pretty much pointless so don't go expecting to swim. Spend the extra money for a beach facing room if you can.

"I Love JAX Beach"

FlishZ, Arlington, Texas 02/07/2016

The hotel was great for the value. Ask for ocean view when booking. Rooms are spacious, clean & the bed is very comfortable, they were replacing all the mattresses while we were there. It is SO convenient to the beach, restaurants & shopping. Free breakfast! It was great!


Mary E, Apopka 27/06/2016

I would recommend your hotel to anyone,the staff was very nice and courteous,anything they could help with, they did.the breakfast bar was awesome,everything was right at your fingertips,if ti wasn't there and we needed it they made it their business to get it,the staff wasalways professional and courteous,polite very nice,so thank you very much for your hospitality.

"Skip this hotel"

Shehashal R, Tallahassee, Florida 26/06/2016

Stayed here June 26, 2016. $223 got a no view room that was nice and clean. HOWEVER the sound from upstairs was as if the ceiling was made from paper. The hotel has only 1 elevator Sunday with people checking out it was insane waiting for room to get on. The pool is right by the street with no privacy from passing cars AND has a 10 person capacity! During my stay even though the capacity is 10 people there were about 20 people squeezed in like sardines. Certainly not safe or sanitary. No sitting area outside or in hotel lobby with beach view. So unless you specifically ask and receive oceanfront room then unless you walk to beach you won't see it. My advise, skip the stay here. Save money and dispappointment....stay away!

"Great Stay"

D C, Atlanta, Georgia 26/06/2016

We took a quick trip to the beach an chose this hotel because of location and price. The hotel is nicely renovated and clean. We had an oceanfront room the was great for watching sunsets and sunrises. It's located next to a lively restaurant that has live music and drink specials throughout the day. The breakfast buffet was better than your average continental breakfast with scrambled eggs, bacon, biscuits and gravy etc. I would definitely stay here again.

"Great Location"

moparmud, Hessmer, Louisiana 23/06/2016

This motel is great. Very good location. Very clean and well maintained. Employees are very nice and extremely helpful. Balcony was awesome and beautiful view. Breakfast is very good. Walking distance to lots of shops and restaurants. We will return!

"Great stay"

Mary B, Colonial Heights, United States 22/06/2016

Great hotel for our family reunion. Very nice remodel, we stayed here two years ago. So it is very modern. The breakfast was very good. Always plenty of food. Staff were extremely friendly and helpful. Beds and pillows are very comfortable.

"Great views, small balcony"

Kim N, Old Saybrook, Connecticut 21/06/2016

If you stay in a king ocean front with balcony ask for room 319 or 326. They have the biggest balconies. Lobby is very small for guests at breakfast time. I brought mine back to the room. Decent breakfast offered apples oranges bananas oatmeal scrambled eggs pork sausage biscuits oatmeal and cold cereals. French toast needed a little help. Also had OJ apple juice and coffee. Bathroom was not very clean. Mirror was splattered with what looked like toothpaste and other peoples hair still in shower. Found a bobby pin on the counter. Mini fridge temp control knob is missing in room 321 and smells funky. Also saw was looked like a roach crawl in from under the room door which I killed. Should have taken a pic of that before I disposed of it. Positive comment is the bed was really comfortable. Hotel parking lot had about 12 mattress stacked in a parking spot. Maybe they just switched out some rooms ??

"Nice place to stay"

Larry H, Bowdon, United States 20/06/2016

Rooms were very clean, and the staff was always helpful. The price for the room was very acceptable and comparable to the other hotels in the area. Best Western Jax Beach is in a great location to both Jacksonville Beach and Atlantic Beach.

"very clean"

Lacreasha G, Grand Blanc 19/06/2016

A nice place to stay, they have a full breakfast, which includes bacon,eggs, waffles. pancakes. The rooms are clean and the oceanfront rooms are the best. We will be staying here again. It is really close to the pier so that is a plus.

"Mini Vacation"

Millicent90, Washington, Georgia 18/06/2016

BW is small hotel. But I enjoyed staying because everything is walking distance. The rooms are small for the price you have to pay. The staff is great. The bed is the best! I would stay again because bars and restaurant is walking distance.

"Location location location "

User 18/06/2016

The hotel is located 10 steps from the beach and is one of the most affordable being directly on the beach. Free breakfast, parking, and wifi were the cherry on top. The staff is very attentive and responsive of all customers needs. Room was ready at check in onto bad thing is it is close to nightlife which can be loud at night.

"Very comfortable"

Krista S, PEMBROKE, United States 17/06/2016

The bed was the most comfortable bed I have slept on in a very long time. It was clean and located right on the beach. There were places to eat that were walking distant, and if you needed to drive, the driving was not difficult. The staff was friendly, and the breakfast was good. I recommend this hotel if you are planning a trip to Jacksonville Beach and just looking for a place to sleep and shower.

"Business mixed with the beach"

Philip E, Alpharetta, United States 17/06/2016

The hotel is right on the ocean and within short walking distance of many restaurants. I was there on business during the day and enjoyed the beach in the late afternoon and evening. Many restaurants were in walking distance. I recommend Joe's Crab Shack for seafood and The Blind Rabbit for the best burgers.

"Very Pleased"

Vicki M, Jacksonville, United States 17/06/2016

Very pleased with Best Western. We've stayed here for the last 4 years on our Anniversary and the service seems to get better and better. We chose Best Western over Hampton Inn down the road which is where we got married. We were disappointed our first anniversary, so since our second, we've been staying at Best Western and have always been pleased with the staff, service, and hotel. We do miss the hot tub, but that's a small feature we can live without during our stay. Highly recommend Best Western.

"Customer Service at it's best"

User 14/06/2016

Tiffany exemplified customer service at it's best! Thank you for your patience and understanding through the entire process. Your tone is extremely welcoming and I really appreciate everything you did from the bottom of my heart. I am honored to be a BW Member.

"Staff hospitality"

Em1209mm, Salt Lake City, Utah 13/06/2016

The staff at this hotel were exceptional in trying to meet our needs and go above and beyond. Thank you Melissa, Moriah, and Tiffany for being hospitable. I only rated this as a four because the room itself had unwelcome palmetto bugs. Florida is known for them, but still difficult to deal with for a patron.

"Great location to the beach but showing it's age"

MVHArkansas, Arkansas 13/06/2016

This hotel is directly on the beach, perfect access the beach and shops along the boardwalk. The hotel staff were extremely friendly. There is onsite parking for no charge. The room was very dated and small. The curtains were stained with large areas of ????? The carpet was coming apart and is in need of replacement. I believe other hotels in the area would have been a better choice for my family.

"Great place to stay"

User 11/06/2016

Stayed for 5 nights. The rooms were very clean and decorated nice. We had what was called a street view , but was still able to see the ocean . I have stayed at this hotel many times and the recent renovation of the lobby is beautiful. My family especially enjoyed the expanded breakfast selection. Melissa was our front desk clerk all week and she was very helpful with all of our questions and was just very friendly.

"Right on the Beach"

Effrem708, Atlanta, Georgia 06/06/2016

The hotel is located right on the beach and has ample parking and security. The staff is very friendly and helpful. Tiffani at the front desk was very pleasant and worked very hard to keep the lobby in pristine condition. The rooms are nice size and well kept considering all the sand and traffic this hotel gets. The beds are very comfortable and all linens were stain free. The location affords many restaurants and shops in walking distance. Thanks for a pleasant stay.

"Great hotel on Jax Beach"

John558, London, United Kingdom 05/06/2016

Excellent hotel for a couple of nights stay, right on the beach with free parking, Good restaurants and bars within walking distance. Very good breakfast in the morning. Large room with comfortable bed.

"High School Reunion"

Maggi S, Green Cove Springs, Florida 30/05/2016

Best Western Oceanfront at Jax Bch was great. Personnel were friendly, room was clean and smelled good. Elevator was fast and location was good. Would definitely go back and would recommend for families or adults. Holiday weekend so busy and rates were probably higher than usual but stay was still great!

"Perfect for weekend getaway"

User 29/05/2016

We came in on Friday afternoon and left Sunday. Our room was clean and really big. We even had a little balcony to hang towels and bathing suits. Loved the location! A light breakfast in the morning was perfect. Parking was also free which was awesome for the holiday weekend. Highly recommended!

"Very Good"

gazbecs, Derby, United Kingdom 22/05/2016

We stayed here for 1 night on our roadtrip, never stayed in a best western before, very pleased with everything, car parking was free and undercover, check in was pleasant and so easy, room was king size with ocean view as booked, ideal location for bars and restaurants, breakfast was included in the price and very good, although dining area was quite small for the size of hotel and can get busy, would stay again.

"I should have kept looking"

jenn427, Michigan Center, Michigan 19/05/2016

Let's start with the lobby very nice person at the desk. It was small. We got to our room and I thought there were wet towels under the bed. The smell was very musty. So I went to the front desk and told the person about the odor. She was very nice and got us something to help purify the air. We'll that may have worked except it came from a from where someone had smoked. So now I had a smoky musty smelling room. Before anyone jumps on me about the smoke smell it probably would not have bothered me if it didn't have the musty smell added to it. Anyways I ran to the store got some air fresheners left for a little bit and came back. The smell was more like air fresheners and very little musty and smoky smell. It was tolerable. We slept and woke up to check the breakfast off. It wasn't bad. Just very crowded. The location was close to the beach. We only stayed one night but I wouldn't stay here again.

"Loud, Smelly Room, but convenient"

Alison M, Tampa, United States 18/05/2016

The room was very expensive for the quality. The room smelled like marijuana and was very loud. We could hear all of the street traffic and elevator traffic and we could smell the breakfast and hear the people below in the lobby. The curtains had holes in them - we weren't 100% that the room was clean. It was convenient to the beach and TPC (our destination), the parking was easy, the staff were friendly.

"Mini Vacation"

Kelly V, Oswego, United States 17/05/2016

The bed was extremely comfortable, room was clean, and despite the location (on the boardwalk) it was quiet. The front desk staff were very accommodating. I would highly recommend this hotel. It is close to most everything, within walking distance.

"It was right on the beach and very quiet"

John C, Jamestown, United States 09/05/2016

The hotel was Full yet very quiet and the balcony was awesome. Right by the pier and everything close by. Parking was great on the property. We slept very well and the breakfast was okay, liked the cookies all day

"the best"

C3706NJmichaels, North Olmsted 03/05/2016

we went there to get away for a little bet nice room great view of the ocean the only minus was the pool very small but you do have a big ocean if you really want to swim also very good peel and shrimp places to eat

"Nice Location"

Donna K, Dallas, United States 25/04/2016

The building is starting to show it's age but you can't beat it's location. It's right on the boardwalk and you can walk to many great bars and restaurants. We had a wonderful view of the ocean and boardwalk. The beds were comfortable and the room was clean.

"Great place to stay. Highly recommend"

nanllyn, Cincinnati, Ohio 24/04/2016

The staff was extremely friendly and helpful. The breakfast was great with lots of options. The room was beautiful and very clean. We had an ocean balcony view and it was so nice to sit out on. The room had very nice amenities. Luxury at a mid level price. Would highly recommend staying there. Convenient walk to stores/souvenir shops/restaurants. We were right on the beach so we got to watch a beautiful sunrise. Also very close to the pier. The beach was family friendly. I couldn't say enough good things about this hotel.

"A great place to stay!"

James A, minneola, United States 19/04/2016

I travel to this area regularly for work and have always found this hotel and it's location to be very satisfying. The hotel staff are always very kind and courteous. The location is walking distance to a number great restaurants and drinking establishments as well as being located right on the beach. Very often there are art shows or car shows right outside the hotel area. I always recommend it to anyone who is going to be in the area. Overall it's a great place to stay!

"Good value, family friendly"

Jenny R, Rochester, New York 17/04/2016

This hotel was a very good value for the money. It is oceanfront, of course, which was the main attraction for us. This is a family friendly hotel, so if you don't want to deal with children at breakfast, you may want to look elsewhere. All of the children we saw were well behaved. There was plenty to eat at breakfast - make your own waffles, bagels and pre-wrapped pastries, eggs, bacon or sausage, biscuits and gravy, cereal, oatmeal packets, milk, juice, coffee and tea, fresh fruit, hard boiled eggs, yogurt. Everything was clean and the bed was comfortable. The furniture was a little worn and looked like someone had possibly spilled breakfast on one of the chairs, but it was all clean. The biggest drawback was that we booked late so we had a corner room in the front of the hotel. There is a bar next door and a bar across the street. They were very noisy well into the night and we were woken up at 2am by the sound of someone revving up a motorcycle. If you can, get an ocean-view balcony room. If not, go for the city-view balcony rooms, they are on the opposite side from the bar, overlooking a gift shop which is closed at night.

"My stay"

Jeff W, Oviedo, United States 14/04/2016

Everything was great! Maia the employee that checked me in was awesome! I simply inquired about the ocean front rooms, letting her know that I didn't see them when I made the reservation. She checked prior to my check in and found one for one of my two nights, telling me that if a second night came available, she would let me know. Within 1 hour she informed me that I could stay in the room for a second night! No fee to upgrade! I will be coming back! :)

"Beach front hotel"

Scott M, Smyrna, Georgia 13/04/2016

Very nice hotel on the beach, great location, many bars and restaurants nearby. Sometimes loud guests in the hallways and/or nearby rooms. Front desk very helpful in restaurant recommendations. Parking was a little tight for larger cars but acceptable. Boardwalk over the dunes to the beach was directly behind hotel.

"A night for leisure"

Kathryn K, Jacksonville, United States 13/04/2016

The staff was pleasant, the room was clean. I noticed some mold starting to form from moisture in the small fridge. No biggie. I stayed on the third floor. The ice machine was down and so were the laundry facilities. I loved the parking in the shade of the hotel garage and stair access that lets you out at the gate to access the beach. There were many restaurants or bars to choose from with music as well.

"Good oceanfront location"

Larabob, Tampa, Florida 12/04/2016

Stopped for a one night stay and found the hotel to be comfortable and reasonably priced for an ocean front hotel. Rooms were large with satellite TV and free wi-fi. The breakfast buffet was very good. The hotel staff was very friendly and helpful.

"Great location, helpful staff, good value"

Thomas B, Taylors, South Carolina 10/04/2016

This hotel is excellent value for the price charged. It is literally right on the beach on one side, and faces a very walkable retail street with lots of nightlife on the other side. It has its own pool, and a gate that leads out of its (free) parking lot onto the boardwalk and the beach. Staff is very attentive, and breakfast is good.

"Outstanding location, great value, helpful staff."

Thomas B, Taylors, South Carolina 10/04/2016

This property is right on the beach. You open a gate of the car park, and go directly onto the boardwalk, and the beautiful sand beach is at your feet. The hotel is very well appointed as well as well-located, and the staff are very accommodating. Price-wise, it is very good value, and there are lots of nightlife amenities within WALKING distance, obviating the need to go out in a car.

"One night beach stay"

Sam L, Ocala, United States 09/04/2016

This motel was a pleasant surprise for the price. Nice clean room and friendly staff. I would recommend it and, will stay there in the future. Free wi-fi was easy and reliable. I booked this room through AA and was glad I did.

"What can I say"

mlkandyba, Chicago, Illinois 07/04/2016

People were nice , room was clean and nice size, Problem was the bed way too soft. Great location close beach. Good parking. Nice breakfast buffet. Just needs new mattresses. It's better than I expected except bed

"Great Getaway"

thatdudeturi, Durham, North Carolina 06/04/2016

This is my 5th time staying at this hotel. It has gotten better every time I have went. The new lobby is great. The breakfast is phenomenal. Also the ocean view rooms are amazing. Lots of restaurants and shops within walking distance. Staff is amazing as well.

"Great Stay"

scottmzaleski, Port Austin, Michigan 06/04/2016

We book the Best Western Oceanfront for a one night stay on our way to Orlando. It is a very nice hotel and served our purposes well. We got in around 7 p.m. and checked in with no problem. Our room had two beds for the four of us (two adults, two kids) and they were the most comfortable beds I have ever slept on. The hotel is right on the beach and a very short walk to the Jacksonville Beach pier and various restaurants. The area also has numerous bars in the area for the adult crowd. Hotel staff were wonderful and the included breakfast in the morning was good with several choices. We would stay here again in a heartbeat.

"Fine place to stay for Springing the Blues Festival"

Ljkmusic, East Palatka, Florida 05/04/2016

I find this hotel a good place to stay for this fest. Within walking distance, but a little costly. The staff is terrific, and the rooms are very nice. They told me I need 200 letters so i'm writing more unnecessary words for your pleasure. We return to this hotel every year for the festival. I hope that's enought letters for this survey.

"Love this place!"

tomjuliesmith, Jacksonville, Florida 03/04/2016

We have been staying at the JAX Beach Best Western for years. We love this hotel, we stay on our Anniversary, Birthdays and special events at the Beach. We only live in town and this Hotel makes for a great "stay vacation". Breakfast this morning was awesome! The renovations make it even better! Great job on the renovations and keep up the good work. We'll see you soon!

"No Bells and whistes"

User 27/03/2016

Compared to other hotels in the area (price-wise) I had low expectations for the hotel but it well exceeded them. Hotel was very clean, and everything worked well. Not very tall, limiting the view of the ocean or the city. Also, walls are a little thin but not terribly. Nothing exciting in the terms of amenities but overall a very nice hotel. Would return.

"Wonderful anniversary stay"

Michelle D, Wichita, Kansas 24/03/2016

We stayed two nights in an oceanview room with a balcony. Well work the money. AS we are from Kansas the first night we slept with the balcony door open to hear the waves, but ended up shutting as it sounded too close to the wind we have in Kansas. Staff was excellent, location was in perfect walking distance to beach, restaurants and touristy shopping.

"Wealthy Teenagers Would Love This Best Western For Spring Break"

rowenacherry, Detroit, Michigan 24/03/2016

Fantastic place for Spring Break. Wealthy teenagers will love this Best Western.The Oceanview rooms have tiny, but very nice balconies for two. I would stay here again. The soundproofing is particularly poor quality, but if you are a teenager partying all night and sleeping on the beach all day, interrupted sleep should not be a problem. If a fellow guest slams a door, the walls shake! There's a lot of noise from the open air restaurants adjacent, much screaming, dog howling etc. Superb view if you pay for the oceanview rooms. Fridge works well, coffee maker functions and is a typical Best Western model (one paper cup at a time), but it is in a very gloomy corner with no light. Microwave is on its own shelf (an upgrade over sitting on top of the fridge) but the plate does not rotate as described, so food cooks unevenly unless one takes affirmative steps to stop the cycle and manually turn the plate. As I lie in bed trying to sleep in room 223, I can hear in graphic detail the urine stream of a guest in a neighboring room... In the night, someone dropped their Ben Wei balls on the floor above mine (I am guessing what kind of metallic balls would fall to the floor in the night and roll around) at 2 am. At 6 am, my fire alarm started chirping. I assume it was a dying battery, because I wasn't emitting smoke. I had to leave the room, the manager changed the battery within the hour, but it started chirping again, so maintenance had to replace it altogether. I think my hearing is permanently damaged. However, that was only one of the 4 nights. Another night, someone's dog started howling. Other nights were better. I particularly appreciated the ominous presence of a plunger in the bathroom. That was very thoughtful of management! The toilets are great for seniors. The water level is low in the bowl, and the seat is reasonably high. The trick to a good flush is to hold down the handle until all is well. The plunger isn't necessary. The bath isn't really a bath. The plug is rigged so that water drains immediately. On the other hand, the shower head is a big, luxury rainwater type shower. They have aloe vera dispensers on the shower wall so one cannot steal the shampoo, conditioner and moisturizer. Wise! Internet went out and was serviced, so there was no internet for a morning. As I recall, their internet password was better than most. Management provides a safe and recommends that one uses it. The safe is on the tiled floor adjacent to the bathroom, and one has to lie on one's belly with a magnifying glass to read the instructions. This may be fine for an athletic teenager. It's not so great for seniors with bad knees. For those who can manage most of the above, the instructions are: enter your favorite 4 to 6 number PIN and add # (the hash sign). I tried 8 then 9 without luck before realizing the symbol was the hash tag. After that, it all worked well. Then the thing will lock, and it is big enough for many portable computers... an airmac and a handbag, anyway. The sliding french doors have a murphy bar for added security. That's a plus. Presumably, a nefarious guest could balcony hop. Seniors might prefer the Four Points Sheraton up the street. The breakfast is excellent and the breakfast room is well designed to make maximum use of the space. Part of a decorative column (holding the big TV) disappeared during the night. All day coffee is plentiful and free. Parking is excellent, right below the hotel, which is on stilts. The Parking area is well maintained and monitored by friendly janitors. I'd stay there again (but would take headphones).

"Musty and in need of an overhaul, staff and structure"

Jason S, Palm Beach Gardens, Florida 21/03/2016

Initially the staff was friendly and the room was ready upon arrival. The room was warm and had a slight musty odor, so we turned down the AC and unpacked before heading out for the evening. When we returned the room had cooled down, not cold, but cooler however the musty scent had become worse. It was late so we went to bed. By morning the smell was worse and unbearable, so I told the front desk. They told me all the rooms stunk like that because they were near the ocean. Really? We too live in Florida and know musty comes from dampness. So they said they would put a dehumidifier in the room and that would help. We returned later in the day and the odor had vanished, as well as my wife's cell phone. I informed the front desk and asked them to check the security tapes as there was a camera near our door. They said they would check and call me. No call. I check in with them again and they said they looked but didn't see anyone, but were still looking. No call. I checked again. They said no one came or went from the room between our departure and return. I asked then who put a dehumidifier in the room while we were away. She paused and looked surprised, then nodded. That was bull! She never even looked, didn't care, no apologies, not even surprised. We have never been robbed in a hotel before, but will be sure to never stay in a Best Western again and never recommend this property. I could go on and on about the dingy surfaces, cracked walls and the such, but that paled in comparison to the staff. At breakfast the first morning everyone could hear the morning staff complaining about the night staff with open profanity.


Charlotte B, Jackson, United States 21/03/2016

The trip was a very good trip and hopefully in the future I can find another Best Western as good as the one in Jackson. The beach is so very close to the hotel and that really worked for me. I will be back with my family really soon

"Best Best Western Ever"

SheelahKaye S, Prompton, Pennsylvania 19/03/2016

I'm not big on Jacksonville, however, this Best Western rang all the bells and my room entertained me on the balcony to some of the most sumptuous sunrises ever! The room was spotless and the hotel itself is beautifully appointed to make your stay exceptional. Oh and the breakfast was not just continental it was a full blown breakfast

"Affordable Oceanfront"

Cindy C, Savannah, Georgia 17/03/2016

I wanted to stay at an oceanfront hotel without spending an obscene amount of money. Considering that I had chosen a less pricey place, I wasn't sure what to expect, but I ended up being delighted with our stay here. The hotel itself is bright, cheery, and well-decorated. The attendants were all very personable and helpful. We had a balcony room that overlooked the town side of the hotel. The balconies of the rooms were very close to one another and not really private, but it was still nice having one. The room itself was very spacious and comfortable. I was able to hear my neighbors' conversations when we were both in our bathrooms at the same time, but other than that noise was not a problem. The breakfast was wonderful, so wonderful that the breakfast area was uncomfortably crowded with many other guests. But the food was still good (hot breakfast: eggs, bacon, sausage, biscuits/gravy, pancakes, French toast - yum!). My daughter and I both loved our stay and would love to come back if there were ever the opportunity.

"Spring Break Destination"

User 13/03/2016

Me and my buddies stayed here for spring break. Prime location on the beach with a great view. Was within walking distance to every restaurant and bar. Facility was clean and well kept. Spacious rooms with all the amenities you could desire. Complimentary breakfast to get your day started. Amelia at the front desk gave great customer service and was always welcoming to my group of friends. Definitely recommend for any type of vacation.

"Nice Beach Access"

knucklebusted, Bowling Green, Kentucky 13/03/2016

We stayed here for 5 nights while visiting our daughter in Jacksonville. It was a nice place, right on the beach, clean room and close to lots of things to do. Breakfast was always plentiful and hot. Every breakfast had either bacon or sausage. There is a pool but we were there for the beach and didn't use it at all. The restaurant on the north side can be a bit noisy. Parking is free and under the hotel. The only complaints are 1) the remodeling of the lobby/breakfast area. it is already tight and the bench along one wall isn't complete yet. That makes it difficult around the island where the cooler with the yogurt and butter are kept. Once they get it completed, I think it will be much better. The second problem is the wifi where you have to constantly have to enter the code on a web page on a captive portal page. It was a short code and easily memorized but it meant I had to do it every time we came back on the property with our phones. Overall, not a bad stay and a great location.

hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you for staying with us. Lobby renovations are now complete. We have also notified our WiFi provider to configure our system to only request the code, once every 24 hours. We hope to see you again soon.

"Great Staff, Great Beach"

Deltra G, Atlanta, United States 13/03/2016

This hotel surprised me. The property was nice and clean and the staff was really nice. Access to the beach was perfect and you can walk to almost everything you need. The beach landscape was perfect for little kids who like to run on the beach without being too close to the waves but still being able to get their feet wet.


User 08/03/2016

We were looking for a quick getaway from cold nh, we decided on Jax beach!!! Couldn't be happier, smooth flight to Jacksonville airport, rented a car and straight to the hotel! Perfect location, you can walk to many restaurants and little stores, clean beach with lots of college breakers having fun playing volleyball .... It wasn't crowded at all, plenty of room for everyone. The hotel offers a great breakfast with something for everyone! The front desk girls are all really nice! We got an oceanfront room and couldn't be happier!!! The sound of the ocean crashing= heaven. There's fun bars nearby but they were quiet fairly early. We love the area, lots of pastel houses that felt like Bermuda and fabulous architecture on the high rises. Very safe and friendly neighborhood... All in all very happy!!!

"fun trip"

James C, Duluth, United States 07/03/2016

Close to beach. Clean rooms,Staff not caring if you have issues. Breakfast items good. Eating area clean and neat. They over book the rooms which might cause a family problems finding another place to stay in the area at the last minute.

"Great place to stay on the beach"

Tina H, Dublin, Georgia 06/03/2016

The staff was very friendly. The breakfast was great. The bed was very comfortable and the room was very clean. I would highly recommend to anyone, business or pleasure. Thank you for an enjoyable stay.

"One Night On The Beach"

User 06/03/2016

Needed nice room for 1 night, Best Western fit the bill, wonderful view of the ocean, good breakfast, comfortable bed. Good choice of restaurants within easy walking distance. Easy check in and check out with adequate parking available.

"Try another motel!"

User 06/03/2016

Arrived March 1st...greeted in our Oceanview room number 226 by a cockroach and a palmetto bug...called front desk...nothing they could do! Pros-right on a very scenic at Zetas Brewpub! Five o'clock homemade cookies! Cons-Bugs, very loud a/c, very tiny parking spaces, tiny continental breakfast area, dryer broke, strange unsecurable bathroom doors, strong odor from room carpeting, very erratic wifi.... For a newly renovated property at such an expensive price, recommend looking elsewhere! Bo K Lansing, Mi

"Oue first visit to Jax Beach enhanced by stay at Best Western OF"

CvilleMike, Charlottesville, Virginia 03/03/2016

We were two couples who had never been to Jax Beach but decided to try it as a place to stay on our trek back from southern Florida to Virginia. It was a great stop--and the Best Western was an integral part of "great". We were greeted by a very gregarious desk clerk named Jaime who made us feel incredibly welcome--as did the entire staff there. Talk about southern hospitality! The hotel is right on the ocean and boardwalk and walkable to many bars, restaurants, and shops. Rooms are large and well appointed with all the comforts of home, including Direct TV! A nice breakfast was served up in the morning. The property is undergoing a renovation and is looking great so far. This is a real find. Stay here and say hello to Jaime. You will like everything about it.

"Nice Hotel"

Brenda H, Decorah, United States 01/03/2016

This Best Western Hotel is located on the Atlantic ocean. At check in we were offered an upgrade to an ocean front room since we were a Best Western Rewards member. The Room was clean and comfortable with a refrigerator and microwave. The front lobby is in the process of being updated so that will be a nice improvement shortly. This Best Western Hotel is close to many shops and restaurants. The gal at the front desk help us with finding a restaurant within walking distance We were there for an overnight stay so did not get to enjoy the beach that was VERY close by. There was plenty of free parking in a covered garage right next to the hotel and it was very convenient for us to unload our luggage.

"Jaclyn Cannady"

Jaclyn C, vidalia, United States 01/03/2016

I was pleased with the staff and the way they went above and beyond to make my stay pleasant. I do want to suggest Robes as well as beach towels at the Jacksonville Beach, FL. location. I stayed for business, but I would suggest anyone who is going to Jacksonville Beach, FL for vacation or maybe just a weekend getaway, to stay at this location because it is walking distance to everything and it is a wonderful experience to fall asleep to the sound of the waves.

"do not stay anywhere else!"

premierblonde, Manning, South Carolina 26/02/2016

This was a magical decision. Great location, good parking, good restaurants about, BEACH was right there. The other key component was the staff ! yikes- they are terrific; Melissa & Mariah was just perfection and made all the difference (since I was there for a funeral).....Jamie runs a good show! that breakfast was heaven. thank you to them all!! they try - and succeed. Join the BW club membership for best value.

"Great Place to stay as a Mayo Clinic patient."

User 25/02/2016

Small but excellent hotel. 20% off for Mayo patients. Staff, room, internet, location, and shuttle back and forth to Mayo are excellent. Shuttle drivers, Dill and Sonny went out of their way to help out before and after surgery. Beach, restaurants, Walgreen's, JAX Pier right next door. Staff just plain sweet and fun and very accommodating.

"This hotel sucked"

Vera S, Vancouver, United States 17/02/2016

Laundry out of order, room was dirty, no fresh sheets, construction closed most of lobby and all of breakfast area. We only stayed overnight and began our escape from this hellhole. We found relief a bock away at the Four Points by Sheraton. They treated us the way a fine hotel hold treat its guests for less than if we ad stayed more nights at the Best Western.

hotelgm99, Public Relations Manager at BEST WESTERN Oceanfront, responded to this review
We sincerely apologize for your experience at our hotel. Our breakfast area was being renovated and therefore breakfast was served on the 2nd Floor at a secondary location. Our newly remodeled breakfast area is now open. One of our sustainable efforts is to offer our guests the option to change the sheets upon request daily. The sheets are changed every third day. The guest laundry is now operational. We have just completed a full renovation of our lobby and breakfast area. Please give us another chance on your next visit to Jacksonville Beach.

"Nice Location, Small rooms"

Avenicia R, JACKSONVILLE, United States 16/02/2016

The hotel is under renovation so lobby was empty but you can see the potential after renovations. Hotel location is perfect balcony view is a beautiful oceanfront. Rooms are small and breakfast lacks quality but hopefully this will change after the renovations are complete. Staff was friendly, helpful and professional.

"Decent stop."

Scrappydoo2014, Bradford West Gwillimbury, Canada 15/02/2016

All though this hotel is not the largest on the street it is on the beach and it is a nice place to stay in. The lobby was under construction we had no problems checking in and going to our room. The parking is outdoor but it is under the cover of the building.

"Nice weekend"

User 15/02/2016

Was in the area and priced several hotels. It was Valentines weekend and a marathon was going on on Sunday. The lobby is being renovated. Breakfast was on the 2nd floor. That was nice for us because we did not have far to go. Rooms have been updated and were nice. Bathroom is small but nice. Internet connection would not work on our phones. Overall very satisfied with our stay.

"Beautiful view!"

Zikirich P, Ocoee, United States 15/02/2016

Amazing and comfortable bed! beautiful views!!! amazing balcony! The staff was very friendly however the lobby was under construction and was an absolute mess and the elevator was very very tiny. Only 2 or 3 people could fit at a time and if there was a lot of luggage only 2 people.

"Nice Hotel"

onthego2213, Gainesville, Georgia 13/02/2016

This is the second time we stayed here. The other time was about 3 years ago. We found everything just right and was the same last time. A very good location and a very friendly helpful staff. We will be back in the area and gladly stay here again. Thanks again to the staff!

"Read the Reviews !!!!"

Gene G, Newtown, United States 08/02/2016

If you have sick children - asthma in particular, don't stay here! It set my asthma off due to it's old and must smell. They clearly have an issue with old appliances and old rugs, which need to be replaced. The room was small and the TV was smaller , and old, of course.

"our weekend in Best Western, Jacksonville, FL"

Elly C, Jacksonville Beach, United States 05/02/2016

Great motel, right on the beach. Very comfortable beds. expect to her some noise from the bars in the area. It did not bother me one bit but you do hear voices and such. We stayed during the weekend. excellent beach. Nice rooms

"great beach location"

Jim M, Atlanta, United States 04/02/2016

Property undergoing renovation during out stay. However, staff very professional and construction did not affect our stay. Property very convenient to beach access and local restaurants. Excellent value. Renovations, when completed Feb. 2016 will make this property VERY desirable.


Louie J, Johnson City Tn, United States 01/02/2016

About what I would expect in a $50 per night Motel.Only difference is it is Oceanfront.Rooms are cramped,especially the coffee make area.Stucco around the balcony is crumbling.Overpriced for a January in Jacksonville.

hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you for choosing to stay with us. The Best Western Oceanfront offers the best value of any oceanfront hotel in Jacksonville Beach. All of our rooms are at least 320 sq feet and some of them are larger. We also offer a complimentary full American breakfast. Our lobby and breakfast area will be completely renovated within a couple of weeks. We hope you reconsider the Best Western as your choice of accommodations on your next visit to Jacksonville Beach.

"Enjoyed our stay "

Kat H, Oak Hill, Ohio 24/01/2016

The hotel was under construction but our stay was great. The room was perfect!! Comfy thick bed, with 6 huge pillows, room was clean and nicely decorated. Breakfast was great, bacon, sausage, gravy, boiled eggs, cereal, bagels, waffles, fresh fruit etc... Can use amenities at another close hotel, the staff was great (except the manager, she acted miserable our entire stay, she never smiled, and was short and cold, not only to the guest but to her staff). One of the staff members went out of her way for us. Her name was Moriah. Super friendly and very knowledgeable/helpful. This is a great place. I will def visit Jacksonville beach and stay at this best western again.

"They treat you like family and good value for your money"

Kendra L, Orlando, FL, United States 21/01/2016

I have stayed at this Best Western several times for business and travel in the past couple of years. The entire staff is amazing and are very helpful with whatever you need. Indeed if you end up staying there often they even treat you a little bit like family. They always offer cookies in the afternoon and breakfast in the morning. They are even in the middle of a remodel yet all the service was still amazing. I always recommend people to stay here.

"Good Staff"

Joel L, Montreal, Canada 14/01/2016

Great staff, everybody greeted me with a smile and a friendly welcome everyday, Location is great right on the Jackson ville boardwalk, Lounge was under construction and remodeling. cons: breakfast a bit lower than I've seen in others, ok but didn't have any eggs and hash browns to go with the sausage and bacon. Other than that everything was good.

"Extremely clean & convenienct"

Lawrence D, Spring Hill FL, United States 04/01/2016

Although there was major construction in the lobby and renovations, the hotel was overall clean, the room was excellent and the staff was very courteous and professional. The hotel is in a great location, but it was a little pricey...

"Convenient beach location."

User 03/01/2016

We stayed here for two nights before taking a New Years cruise from Jaxport on the Fascination. Very convenient location for beach, local dining, Walgreen's, and beach shopping. Plenty of dining options in the immediate area. All within walking distance from hotel. Lot's of people jogging, skate boarding,and bicycling in the area during the day. The hotel is an older place, but they are doing some upgrades or remodeling at the time of our visit. Parking is limited. One fellow with a taller 4x4 truck could not get under the overhead structures as parking is underneath the hotel for the most part. Rooms were neat and clean. Staff were friendly and helpful. I give three stars because it just is not a five star hotel. It is a nice place to stay.

"Good Beach Location with Average Amenities"

Bill F, Catania, Italy 02/01/2016

Pool, horrible. Forget it. Beach and night life location Very Good. Nice staff, comfortable bed with reasonable amenities. Hotel is being refurbished Dec 2015. So, there should be some improvement. But if this is about location, the hotel is already good enough.