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Best Western Hotel Oceanfront, Jacksonville Beach

4.0/5  - basé sur 993 notations.
305 1st Street N, 32250-6908, Jacksonville Beach, United States - visualizzare mappa

Soggiorna in un hotel Best Western a Jacksonville Beach e risparmia: nelle immediate vicinanze si trovano la spiaggia di Jacksonville, la base navale di Mayport, il Mayo Clinic Hospital e tante altre località d'interesse. Affacciato sul mare, questo hotel Best Western di Jacksonville Beach consente ai suoi ospiti di raggiungere in pochi minuti le migliori attrazioni locali. Basta fare due passi fuori dall'hotel per scoprire ristoranti eccezionali, assistere a entusiasmanti concerti dal vivo e fare shopping nei numerosi negozi della città. Anche il parco acquatico Adventure Landing, il birrificio Anheuser-Busch Jacksonville Brewery e l'ATP Tour sono situati a pochi minuti di distanza. Durante il tuo soggiorno, non perderti uno degli eventi locali di maggiore richiamo: lo Springing the Blues Festival, la maratona di solidarietà 26. 2 with Donna Breast Cancer Marathon, il torneo di golf Tournament Players Championship, il festival Freebird Live e il campionato di rugby Gator Bowl Classic. Agli ospiti che vogliono prendere il sole e rilassarsi sul bagnasciuga, il Best Western® Oceanfront offre la comodità di un servizio di affitto sdraio. Anche la Allstate e la base navale di Mayport sono a pochi minuti di distanza, così come la Mayo Clinic. Agli ospiti in visita per ragioni mediche, l'hotel offre un servizio di navetta gratuita da e per la clinica. Dopo un'intera giornata al mare, torna al Best Western Oceanfront per goderti un po' di relax. Nel nostro hotel troverai tutte le comodità di casa tua: alcune camere sono anche dotate di balcone con vista mare. Tra i servizi gratuiti offerti dal Jacksonville Beach rientrano un'area di parcheggio interna, un servizio di navetta da e per la Mayo Clinic e un'abbondante colazione completa tutte le mattine. Peril tuo prossimo soggiorno a Jacksonville scegli il Best Western Oceanfront: sarà una vacanza indimenticabile! Prenota oggi stesso e risparmia!

Best Western

Hotel Oceanfront

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i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 999 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
517
Molto buono
277
Nella media
118
Scarso
57
Pessimo
30
CONSULTARE I PARERI SU
Affari Affari
118
Business Business
76
Da solo Da solo
62
Di coppia Di coppia
196
In coppia In coppia
360
In famiglia In famiglia
321
Viaggio con amici Viaggio con amici
94
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Clean rooms, Great staff!!"

4
19/07/2018

The room was very clean, the Staff was Awesome!!! Everyone at the front desk was always super friendly. I liked that the breakfast offered good variety: eggs, pancakes, waffles, sausage, fruit, cereal, toast, bagels, muffins...and some pastries. The pool is smaller but your rite on the beach so really didn't need the pool. There are a handful of restaurants in walking distance and souvenir store nextdoor.

"Heart of Jacksonville Beach Action & Nightlife"

4
14/07/2018

Nice clean hotel. Reasonably priced right on the active nightlife strip of Jacksonville Beach. Right on the ocean. Small pool similar to a residential backyard pool, but good enough to cool off in. We only stayed one night, but would definitely stay again. Free breakfast was pretty good too.

"Small, but well kept"

4
13/07/2018

The staff was extremely friendly. The hotel is small but well kept. Definitely glad we got the ocean view room. The beach is just steps away. Continental breakfast is very nice. Pool is a little small.

"Nice, reasonably priced hotel on beach"

5
11/07/2018

Hotel was quiet little hideout near the center of Jacksonville Beach. Beach services set up right near entrance from hotel where BW guests got a discount. Hotel was within easy walking distance of many JAX Beach restaurants and bars.

"First time in FL for my kiddos!"

5
11/07/2018

They room was clean, location was fantastic, staff was kind and helpful and the complimentary breakfast was great! The fruit infused water was a blessing coming off the beach every day...nice touch! We would definitely stay here again.

"Surprisingly Chic!"

4
11/07/2018

I definitely recommend this one. I was pleasantly surprised at how upscale this hotel was on the inside. Very close to the beach ; beautiful modern upgrades and the best sleep I've ever had. Mattress was amaaaazzing!

"Really good BW"

5
09/07/2018

Fairly new, room was a king and plenty of room for the two of us. Very clean, good A/C, great shower, very good breakfast, great location, moderate price, wonderful staff, ask for balcony or ocean front or you get to overlook the building next door, but that is the only negative. AND, O M goodness, the bed. Only bed I've ever slept in in a motel that the pillows and bed were better than what we have at home, and ours at home is new.

"Loved the Location!"

5
07/07/2018

Wow! What a great find! My husband and I were so pleased that we stayed here. The location on the beach was fantastic! Restaurants, Bars, T-shirt shops, and the Beach Access – Top Notch! Our room had a balcony and we overlooked the boardwalk and faced the lovely beach/fishing pier. The sunrises were spectacular! Breakfast in the lobby, friendly staff/reception desk, parking on site, location, location, location on beach – can't be beat! Stay Here!

"Summer Vacation"

5
04/07/2018

I picked this Best Western due to location & reviews. We were NOT disappointed in any way!! This location is fantastic. The hotel is located right on the beach & one of the boardwalks to the beach is right near the gate from the hotel. We rented a 2 queen room (6/26-6/28, room 209) which was extremely clean & comfortable. The room had a micro, refer & small balcony. We slept well due to the beds were very comfortable. The hotel offered a free breakfast in the morning which was limited but tasted good. There was a pool, washer, dryer & had covered parking. The parking was very small with very tight spaces & limited on spots. The staff was friendly & checked us in & out quickly. Will most definitely be back & would recommend to other travelers to stay here!!

"A good value for the area. Modern rooms. Friendly staff. 'Challenging' parking."

4
28/06/2018

I brought the family along on my business trip to give them some beach time! This hotel was a value compared to others in the area. Nicely remodeled, up to date rooms. Friendly staff. The parking lot is a bit challenging as the spaces are very tight - good luck large SUVs. The lot is located under the hotel - one positive parking note, it is shaded (depending on time of day). The most disappointing aspect of the stay was the pool. It is very small, but there is an ocean only a few steps away! Overall, I would stay here again if I was in the area.

"Vacation"

5
23/06/2018

Loved staying at Best Western, will try to find a Best Western in any state we stay in from now on. Customer service was wonderful, breakfast was very good, hotel was clean and neat and management were wonderful.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us.

"Good Trip"

5
22/06/2018

Had an enjoyssble time. comfortable accomodations. Friendly, courteous service. Beyond my expectations. I would recomend it to anyone. A great value.Located on the beach. Only a short walk to beach. I would consider returning again.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us. We hope to welcome you back.

"Great stay"

5
22/06/2018

great hotel. Lobby can be a little tight when its busy and pool area small. Room, breakfast, location and beach access is great. have stayed there before and loved it so much, that when we went back to the beach we didnt hesitate to return to that hotel.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us.

"Quick Get Away"

5
20/06/2018

We came here for a quick midweek getaway. We were not disappointed. Great value, clean rooms, fantastic staff. Very close to the beach and beach night life. Forget all the frilly crap, come here save money and get on the beach. Spend your hard earned coin elsewhere. We will be back often during off season and off week just for a get away.

"right at the beach"

4
17/06/2018

It was an enjoyable hotel to stay at. Rooms were clean and well appointed. Friendly front desk and a good breakfast. The free covered parking was an added bonus. Loved being able to walk from the property right out to the beach.

"No Balcony - No View"

3
12/06/2018

The hotel was very clean and neat and the staff was very nice.The location was great, close to the beach and many good restaurants. Breakfasts were good but the space was a little cramped. Our biggest problem was that we had no balcony and our room overlooked an alley. We love to sit out and listen to the waves at night or even watch the people on the street but no balcony and no view. This was extremely disappointing.

"BW - Jax Beach"

5
11/06/2018

We enjoyed two visits there while visiting family - will stay there again if in the area. Love the free breakfast and all the staff were friendly and helpful.Perfect location to visit the beach with family.

"Wonderful stay and best customer service"

5
10/06/2018

Our stay was last minute, so just happened upon this Best western. The front desk staff were absolutely amazing and the room was something out of an upscale Manhattan hotel. Highly recommend this hotel. Location is within walking distance of everything. Five Stars*****

"Great location and staff"

5
07/06/2018

Really liked the location of this hotel. It was close to shops and right on the beach. A ton of restaurant choices - all near to the hotel, within walking distance. The breakfast was hot and delicious, also included fresh fruit and yogurt. Waffle station, sausage, eggs and biscuits and gravy. The rooms were clean. The staff was courteous.

"Easy beach access"

5
04/06/2018

This was a nice, clean and friendly hotel that sit right on the beach. They had a great breakfast that was included and access to the beach directly out their back gate. It was also a very neat beach town that had evrything within walking distance.

"Great place to stay on the beach"

5
01/06/2018

Was here for a Mayo Clinic operation, thought I should have some R&R before. Had a balcony room overlooking the boardwalk and beach. People watching with a cocktail is always entertaining. The room was updated, the breakfast good for a start and the desk people were helpful and polite. I will come back again.

"Updated hotel, Friendly, efficient and polite staff!"

5
30/05/2018

Great access to beach, covered parking lot. Beautifully designed updated rooms and super breakfast choices Great pool with waterfalls and beach chairs for quite a few guests. Definately a return destination!!!

"Great Location, nice rooms"

4
30/05/2018

Steps from the beach and various restaurants, this BW has a great location and nice updated rooms, some even with great views. A small but nice pool area allows for just relaxing and staying less sandy than the beach allows for.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us. We hope to welcome you back soon.

"Hidden Gem"

5
29/05/2018

I was greatly surprised how nice the room was and the bathroom. Wow, a hidden gem. I would re-book here in a heart beat. I used to judge hotels by the reviews, but I'm honestly telling you the rooms very NICE!!!!!!! Gary H in Minnesota

"Beachfront Best Western"

5
25/05/2018

We were pleased upon arrival to have a shaded spot to park. Check-in was quick (clerk was friendly and helpful) , room was clean and beautiful, view of beach and walking to beach spectacular. Hotel and property was easy to get around, lots of restaurants and things to do within walking distance. Enjoyed our balcony and listening to the waves break. Thank you for a fantastic stay!

"Spacious and clean"

5
24/05/2018

My wife and I stayed in this hotel last night as she had to be at the Mayo Clinic. The lady at the front desk asked why we were staying at the hotel and we told her for a hospital visit and she gave us a discount because we were going to the Mayo Clinic which she did not have to tell us about, but she did. We got the room with the king size bed and the bed was huge and came with six pillows. The bed was super comfortable the room was clean and our neighbors were not noisy. We had a great night at the hotel. The only downfall was the tight parking in the garage. When we go back to the Mayo Clinic we will definitely stay at this hotel.

"Great"

5
23/05/2018

Great room with a great Ocean view. Kids loved it and staff was very friendly. Would go back and stay at this hotel next time. Would have loved to stay longer. My family and I are ready to go back and stay again.

"Perfect getaway destination"

5
21/05/2018

This is the perfect place to stay for business or pleasure.... everything you need is is arms reach so there's no need to worry about anything but enjoying yourself... the staff is courteous, professional, and go out their way to please...

"Excellent hotel"

5
21/05/2018

Check in was pleasant and very helpful! We got local information at that time and everything explained. They even helped me to enroll in their rewards program. It is right on the beach and very close to the pier. The area seems more geared to couples and party goers, but the hotel itself was perfect for our family. It was clean and the rooms were large enough for all of us. Breakfast was excellent and check out was a breeze. Excellent hotel!!!

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations and I was particularly pleased to hear your feedback on the service you received.

"My review"

3
17/05/2018

The facility was nice. However, we were not provided room service during our stay. We informed the management but no effort was made to ameliorate our complaint. Had management made an effort to address our complaint I would rate our stay as excellent.

"Wonderful Stay"

5
17/05/2018

Couldn't have been any happier with our 4 night stay at the Best Western Oceanfront. Got an oceanfront room & was so relaxing. Loved the soft comfortable King Bed and the modern bathroom. Staff were excellent and the breakfast was everything one would want with their big variety choices. We walked to a different restaurant each day. They thought of everything to make the traveler comfortable here. Thanks for a great stay.

"Great place!"

5
16/05/2018

Nice! Newly remodeled! Great location! What more can you want? OK, terrific breakfast! Comfortable. Nice staff, Really good cookies!!! Nice white linens and towels! Wow, they want more...ok, um, adequate parking!

"Great Experience"

5
11/05/2018

Very pleased with the over all stay! The rooms were exceptional. Very well appointed and very clean. Recently renovated. It was attractive and comfortable. But the hotel staff were excellent. The housekeeping staff was personable and the front desk personnel were helpful, friendly, professional and great customer service representatives for Best Western. Kaylee, Michelle, Jamie and I can't remember the lady from Chicago, But all went a long way toward making our visit a pleasure! Thanks ladies!!

"Great"

5
08/05/2018

Amazing time! Came for one night with 2 kids. Staff couldn't have been friendlier. Highly recommend! I made a huge mess with the coffee in the lobby, I tried to clean it up, but the front desk agent insisted she would. Thank you so much everyone

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us. We look forward to the opportunity of welcoming you back.

"Pricey rates for an older average hotel"

3
06/05/2018

Older hotel that needs some exterior updating. Small pool and breakfast area. Hard to park car, it was a tight fit. Great location and good breakfast. Pricey hotel in comparison to other ones in this area.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share you experience of your recent visit. I was truly sorry to hear of the disappointment during your stay. We appreciate your feedback.

"BW Oceanfront"

5
05/05/2018

Great property location. Wonderful staff from the front desk to the house staff. Nicely appointed rooms. The beach is just steps away. Good breakfast. Free parking. Quiet rooms. Central beach location.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I would like to sincerely thank you for sharing your feedback. I do hope that we will have the opportunity to welcome you again in the near future.

"BW- Jax Bch"

4
04/05/2018

Great location- all the amenities we needed. There on business, wanted close by restaurants, bars, social, and of course beach access. Right on the 'boardwalk' so just steps out to sand. Breakfast set up was very good. Tremendous value.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us. We hope to welcome you back soon.

"Balconies made the stay beautiful.."

5
03/05/2018

No other hotel has balconies this close to the beach. Beds & pillows offered plush comfort. Staff very congenial. Breakfasts made with love. Breathtaking sunrises bathed my balcony. This is the only place I will stay in Jax Beach.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations. We hope to welcome you back soon.

"Rockville 2018"

5
02/05/2018

We were in town for the annual Rockville Concert - the hotel was about a half hour away from the stadium by car. Upon arrival we were greeted with big smiles and a quick check in. Room was very clean, modern, tile shower, dual sink vanity, and micro and mini fridge. Our view was a city view - I was booked thru Best Western Free Nights- I didn't care about the view- however there was a sliver of ocean to be seen- Plus it was just a quick walk out of the parking lot onto the walk way and the beach is just a few steps from there. We were here for Thurs-Mon stay and the night life was definitely busy - but heard no noise when balcony door was closed. Breakfast looked good but we were always on the run. Over all fantastic stay - Enjoy!

"Great place to stay"

5
01/05/2018

My wife and I stayed there for 5 nights in conjunction with a family wedding. The room is modern and everything was in fine working order. The housekeeping was prompt and efficient. The breakfast was excellent. Parking was never a problem. The staff members were pleasant and helpful. One of the nicest Best Westerns I've had the pleasure of staying at and I've stayed at many over the years.

"Great Location at Jacksonville Beach"

4
30/04/2018

The location of this hotel was perfect. Steps away from the water, wonderful beach walkway, restaurants, entertainment. Was very easy to just park our car and enjoy the area. The breakfast was fresh, warm and had many varied choices including pre-made parfaits. The front desk staff was warm and very efficient. I recommend the beach front view.

"Best Western Oceanfront Jacksonville Beach FL"

2
26/04/2018

The lobby was very crowded and barely 2 separate groups could fit at the check-in desk. Also access to the elevator in the lobby and the 3rd floor was very tight and crowded. The room was huge so I'm not sure why there was so much skimping on the common areas. Also, when I checked in I asked about a late check out due to a wedding ending at 2 pm and was told the latest I could check out was 12. I then inquired if they could hold my bags for me instead and they said no problem. However, when I came down that morning to give them the bags, the lady at the front desk gave us major attitude and at first told us they couldn't take the bags for us (which has never happened at any hotel ever). I told her I checked on that yesterday and was told it would not be a problem and she said it was a problem because they were serving breakfast. She was very rude. She eventually did take our bags, but we had to fight for it and it was a bad experience since the woman the day before had told me it was absolutely no problem. The beds were way too soft but the pillow were comfortable. The room was huge and clean. Overall nice hotel, except for the very small and awkward common areas, but the staff could use some additional training.

"Enjoyed our stay"

4
25/04/2018

Staff was very polite and helpful... they really care about the needs of their guests. The room was clean. And the continental breakfast was great. This was our 4th year staying there and we will be back again next year.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you very much for taking the time to share your generous impressions following your recent stay with us.

"Hall ways smell like dirty socks and when fixed it smelled like a bowling alley"

3
25/04/2018

Staff was great , breakfast was good. Rooms are small, balcony was very small. It was okay but , for $295.00 for a night having a pleasant smell would have been nice. Will not be my first choice for staying at the beach again. Back in early 2000 the rooms were bigger and had jaquzzi tubs by the bed. It was alot nicer then and smelled better too.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your feedback and bringing your observations to our attention. I will make sure to share them with our team.

"Great hotel"

5
25/04/2018

I had a great stay at Best Western Oceanfront. I had a king size bed with ocean-view room and it was great. Lovely room and amenities and really nice people working there. Would love to go there again

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for staying with us.

"GREAT ROOM"

5
24/04/2018

The room was really nice and modern, especially the bathroom. The king bed was also very comfortable. The shades SUCKED they were hard to operate and had to be closed for privacy, making the room dark. Drapes are 10x better. The ocean view was just a sliver for us between the 2 buildings. We would stay there again.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share you experience of your recent visit. I was truly sorry to hear of the shades. We do hope to welcome you back in the future. Thank you for staying with us.

"Wonderful Beach Stay"

5
18/04/2018

Our flight got cancelled and we decided to stay on the beach as opposed to the Airport strip. We were absolutely delighted with our stay. Our room was to the point. There was a microwave, fridge, safe, ironing board, etc. It had been modernized as was the rest of the hotel. It served an efficient breakfast of bagels, eggs, sausages, hot french toast strips, hot mini tea biscuits, waffles, hot and cold cereal with coffee, tea and juice from 6-10. The staff was helpful and polite. They helped us find restaurants for lunch and dinner and directed us to several stores that we needed to get supplies from. The beach was a just a small walk away (unless you reserved a room

"Fun place met our needs"

4
18/04/2018

Ignore the professional photos of the rooms. They are taken with a 'special lens' and make the rooms appear to be much larger than they actually are. Hubbs and I stayed for two nights in an oceanfront balcony, room 222. It was right over the parking area, and the stairwell was most convenient to go in and out of the hotel property as well as up to and down from the room, avoiding the lobby (and the one elevator altogether). The 2-bed room had everything necessary for a pleasant stay; nice sized mini fridge and microwave, coffee maker with fixin's, toiletries for the shower, extra towels, lots of pillows, flat screen with lots of channels, at least ten places to plug in electronics. What we liked best was the balcony, which although small, was surprisingly private. There is a complimentary breakfast in the lobby from 6-10, with a nice selection of the usual hotel-breakfast fare, fresh coffee and juices. But the thing that put this hotel over the top was the service staff at the front desk, who accommodated my every request, including holding the room an extra day, with the option to cancel at the last minute at no extra charge. Also, they gave us an extra hour to check out, no extra charge. They were all helpful, Janelle being the one who I dealt with the most. This isn't a five star resort, and it's an older hotel, but it's an OCEAN FRONT, with a ocean-view balcony, all for approx.only $200.00 a day!! How can that be beat!! I plan to go back when I can stay longer, maybe a week next time. The location was perfect for waking to the local eateries, bars, and shops. I would have rated this hotel the five stars, but the room did have a 'wet-dog' smell, which only bothered us at bedtime when we closed the balcony door.

"Bathroom light/fan combo"

2
17/04/2018

Although the property has been renovated in the current “millennial style” it is still obvious it is an old facility. Our main complaint is that the bathroom light and exhaust fan are all in one. Oh boo you say. Well, It sounds like you are next to the airport runway it s soooo loud and not just in the bathroom. You can't talk to the person in the other room if the light / fan is on .( We like to leave the bathroom light on at night and crack the door. ) Impossible to do here. Another guest asked about our fan. Their room had the same problem. Won't be going back.

"Great Beach Stay"

5
16/04/2018

Easy to find. Wonderful rooms. Great Hotel Staff. Rooms were clean. The view was awesome. Easy to park. Awesome breakfast. Walking distance to almost everything. The beach rooms were great! Easy access to the beach. Lots of entertainment right outside your room

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I'm happy to hear that we managed to exceed expectations. I do hope that we will have the opportunity to welcome you again in the near future.

"good pick"

4
14/04/2018

While only there a few nights, the location was excellent for the beach and night life. Rooms were clean, staff was very good, breakfast was included and very good as well. We will stay there again when in Jacksonville.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us.

"Great location, nice rooms."

4
12/04/2018

I have stayed here several and you can walk to shopping and dining. The ocean views are great and I can't comment on a non-oceanfront experience. The pool is not great but the people are terrific and very helpful.

"excellant"

5
12/04/2018

Everyting about this hotel was outstanding. Breakfast, free happy hour, size of pool area, restaurant connected to property, location on beach and pricing was perfect. Would stay at this location again.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for your recent stay. I do hope that we will have the opportunity to welcome you again in the near future.

"Love Best Western Oceanfront during Springing The Blues weekend!"

5
10/04/2018

Jaime Mullins and her entire crew once again made this a wonderful weekend for STB! Love this place and the whole crew! They are always friendly and efficient and go the extra step to make our stay the best.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you very much for taking the time to share your generous impressions following your recent stay with us at the Property Name. I have particularly shared your comments with Jaime and all associates. They are deeply appreciative of your recognition. I do hope that we will have the opportunity to welcome you again in the near future.

"Another great Springing the Blues visit"

5
10/04/2018

We made our annual journey to JAX Beach Best Western for our Springing the Blues weekend. As we have grown accustomed, the staff and facility were fantastic. A special thanks to Jaime and Melissa, who took care of our needs.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
I would like to sincerely thank you for sharing your feedback. Thank you for your time and come visit us again soon!

"Great choice"

5
09/04/2018

I am very picky about hotels. The rooms are big. They are clean. The beds are awesome. bathrooms/ shower is super clean. Staff is friendly. They just renovated the entire hotel. The breakfast is better than most.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us.

"Nice hotel!"

4
05/04/2018

I really enjoyed myself at this hotel. My daughter and I stayed here before our cruise. It's steps away from the beach! Close to everything. The staff was very friendly and polite. I got to the hotel early and they got me a room right away. Breakfast was really nice bacon, eggs, biscuits gravy. So much to do near by and so many little shops. I'm glad I chose this hotel it was in the perfect location. My only negative thing was , I had to ask the staff to clean my room. I was gone all day and when I left I noticed them cleaning rooms so I assumed they would clean mine but didn't. It wasn't a big deal I just called the service desk and they took care of it. This is a perfect hotel for family who just want to relax and be close to the beach.

"Good Seafront Hotel"

4
05/04/2018

Stayed here for one night while travelling round Florida. Good position overlooking beach and plenty of free parking. Room was a good size, clean and with a small balcony. We didn't have breakfast as it wasn't included in rate, but the breakfast area looked very busy and rather crowded. Plenty of bars and restaurants in walking distance.

"Great stay!"

4
05/04/2018

Location is great. Right on beach and plenty of restaurants in walking distance. Free breakfast was excellent. There had eggs, Bacon, waffles, fruit, ect. Very impressed with the variety. Overall a nice stay for the night.

"Great place"

5
02/04/2018

Stayed a night on our way to Disney. Hotel is right on the beach which the kids loved as we got in a couple hours of sun. Room was clean and spacious. I was a look worried about noise because we overlooked the parking lot but it was quiet. Beds were comfortable and we slept great. Breakfast included your standard continental plus eggs and bacon. Staff was friendly and provided a good dinner recommendation. Would definitely stay there again.

"Great little beachfront hotel"

5
02/04/2018

The hotel is nice and small, right on the beach. Appears to be fairly recently remodeled. The breakfast was a very good continental breakfast with many choices, and restocked often. You can rent beach front chairs and umbrellas from a local company.

"Review"

4
28/03/2018

The rooms were terrific (clean and well appointed) and the balcony's right next to the beach. Great views of the ocean. Staff was very knowledgeable, helpful and courteous. The lobby was a bit cramped for breakfast and the hotel does not have a real business center if you need one.

"Great place to stay!"

4
28/03/2018

I thought this a great motel!! It was close to the beach and super clean! The ONE problem I had was if you stayed in a room facing the street, the bar across the street is super loud at 2am. But other than that i loved this motel!

"An excellent place to stay . . ."

5
26/03/2018

It was a very nice to stay. A better-working pool heater would be nice. Liked the WSJ from Four Points. Food in morniing was very nice as well as ease of access. Beach is beautiful. Staff very pleasant and friendly.

"Early Family Vacation"

5
26/03/2018

Nice nice nice hotel... Best Western was a Beautiful Hotel. . Scenery was nice... Lots of stores and restaurants in walking distances.. We look forward to Planning another trip in Jacksonville Florida soon...

"We loved it!"

5
25/03/2018

The room was great with beautiful ocean view. The motel was the perfect size, not too big, and centrally located. The front desk staff was wonderful; very helpful. Breakfast was one of the best set-ups we've seen in our travels and open until 10, which we retirees love. Will definitely come back when the weather is warmer.

"Great local"

5
21/03/2018

Very small but beautiful. A nice small hotel directly on the beach. They include a good hot breakfast in the morning. The hotel was very clean and seemed to have been remodeled recently. We were there during spring break week but never heard any loud partiers

"Great value on the beach!"

4
19/03/2018

We live only a couple hours away and came to the area to meet my sister and her friend here for a couple days after they got off a cruise. This hotel was updated and clean and RIGHT on the beach. Walking distance to shops and restaurants. We just parked the car and enjoyed our time which is my preference. Locations was perfect! We had two rooms, one a double ocean front and one a double city view. The ocean front room while it has a great view and a cute little balcony the room it was very small. A little two tight for 4 people. My sister and her friend took this room bc I wanted them to have the view but I would have traded them if we had done it the other way bc I had my 3 kids with me and it just wouldn't have worked very well. Our city view room was MUCH larger. Maybe 10 feet wider within the entire room...much easier with kids but also just generally easier. I'm not sure why the sizes of the rooms were so different, maybe location in the building but either way know that the ocean view rooms are tight! That being said the staff was friendly and helpful and breakfast was wonderful. This is a very good bang for your buck! I'd definitely stay here again if in the area!

"Room"

3
17/03/2018

Not good. Usually rate a 5 this hotel wasn't like the others. From the staff to the room to the people that tried to make us feel uncomfortable and ask for money. The placement of the hotel was great however, staff not so much.

"Nice spot. Great location "

4
11/03/2018

Nice revamped hotel with clean rooms and nice bathrooms. Nice lobby. Free breakfast included. Close to bars and restaurant locations Parking on site and rates are reasonable. Easy check in and pleasant staff

"Oceanfront wonderful hotel"

5
08/03/2018

Very nice perfectly clean hotel with great free breakfasts daily. Staff went out of their way to greet guests upon entering their facility. Close to the I wan and walking distance to shops, bars and restaurants.

"great visit"

5
07/03/2018

service was great, and staff was friendly and helpful. Great location. Right on the beach with a great view from our room The breakfast had a good variety and a lot of hot items. The ballcony was a little extra perk

"Right near the beach"

4
05/03/2018

Big room and clean. Right at the water, and the beach is really very nice. As is typically the case, puts most European beaches to shame. Many restaurants and other shops near by. Parking is a bit small and cramped, but we didn't have any problems getting in and out. Limited amenities, but one can use some of the sister property , the Sheraton, just 2 blocks away. Breakfast included, with a number of options I, a vegetarian could eat. I'd likely stay at the Sheraton next time, but this place was a value.

"Really nice, reasonably priced oceanfront hotel"

5
24/02/2018

The hotel is in a perfect spot in an area that is accessible to great food and entertainment, and the beach, and still feels a little like "old Florida". It's not all built up with ginormous hotels that block the view. Our room was clean, well-appointed and quiet. Would definitely stay again.

Jaime M, General Manager at Best Western Oceanfront, responded to this review
Thank you for the great review! We are so pleased to hear you enjoyed your stay. Our staff is dedicated to delivering the highest level of customer service, so it is certainly appreciated when we know we've made a guest's stay better. We are also glad you found the location and space comfortable and convenient. We certainly look forward to your future visit!

"Great location & friendly staff!"

4
23/02/2018

We spent 3 nights here in February. Loved being so close to the beach & the ocean. The staff was very friendly and helpful. The complimentary breakfast was a pretty good spread, including waffles, hard-boiled eggs, Greek and regular yogurt, biscuits & gravy, scrambled eggs, bagels, cereal, and fresh fruit! The beds were comfortable. We didn't use the pool. AC unit a little dated but it worked just fine.

Jaime M, General Manager at Best Western Oceanfront, responded to this review
Thank you so much for providing feedback about your stay! Our staff works hard to provide a great breakfast each day so it is very appreciated when we know that our guests enjoyed it. We hope to see you again in the future.

"Cozy Hotel"

4
22/02/2018

Loved the ocean front view room. The staff are friendly and their morning breakfast options are standard. My room was very comfortable and clean with a wonderful balcony overlooking the ocean. I would suggest to others to ask for a 2nd floor room. Being on the 1st floor, I felt too close to the people on the boardwalk. Also, know that The Ocean Grille is next store with live music playing all day and until 10 pm at night. Ask for a room on the side of the hotel away from the music. Mine was not, I called the front desk and within 10 minutes the music was lowered. The pier to the public beach is found at the backside of the hotel. The beach is clean, large and beautiful.

"Excellent room!"

5
20/02/2018

Great bed loved the stay clean room and nice place to stay would definitely recommend this hotel if you stay in Jacksonville Beach,FL!!Will definitely be going again soon!Great staff very clean hotel!

"Our 21st anniversary trip"

5
19/02/2018

My husband and I had a wonderful trip/stay.. We loved where the hotel was located. It was so nice to be able to walk to all the food and gift shops. The room was so clean, nice and cozy.. Staff was very nice and helpful.

"Well Done!"

5
19/02/2018

We were a late check-in with a long day ahead at MAYO. We were checked in quickly and we were able to get settled in for a good night's sleep.. The room had been updated and had a fine view of the ocean.

"Disappointing"

2
17/02/2018

So I love best western hotels, but am extremely disappointed by this visit. I will not be returning to this hotel ever again. As far as the rooms go they have been renovated and very nice and clean. If you don't get ocean view you are pretty much going to to face a building. I have allergies and smoke bothers me. Across the hall a room was smoking pot and they can't move us because they are all booked up. All the rooms are nonsmoking on our floor. The parking is very tight and we've encountered a lot of people over the white line so we can't even park in a spot. When we first got here the staff was not very friendly. Maybe because it was pretty late at night. I just feel like I paid a lot of money for this hotel and it has been disappointing. Plus expedia told us we were getting an ocean view and turns out they lied. Of course Best Western will not own anything as their fault. We have three nights left of this stay and I can't wait to go back home.

"Great beachfront hotel"

5
11/02/2018

The Oceanfront views are nice, the hotel has been remodeled in the inside from my last visit there. The staffeta was very nice and the people cleaning the rooms. Nice getaway place to stay if you want to be beachfront.

"Great Value, Great Experience"

5
09/02/2018

This was a great choice. The location is perfect. My room view was amazing. The hotel was unexpectedly clean, but the amazingly friendly and helpful staff made the whole experience even better. I would highly recommend this hotel to anyone wanting a really nice place on the beach at a good value.

"What a wonderful surprise!"

5
07/02/2018

We recently needed to make another trip to the Mayo Clinic and the hotel we frequently stay in did not have any vacancies. Neither did any hotel close, so I took a chance and checked out the Best Western Oceanfront. Not only did they have a room, but they were less expensive than any other places I checked and couldn't find a room. The staff was welcoming and their peanut butter cookies were wonderful. My husband commented that the chocolate chip cookies were the best he had ever had anywhere! The lobby wasn't huge but very attractive in design and decor. Our room looked like it had also been recently renovated. It was modern, sleek, and clean. One of the art pieces on the wall was an old 33 album of The Beach Boys “Surfin USA”. The bed was very comfortable...I sure did hate to get up the following morning for a 7:15am appointment! The bathroom wasn't huge but plenty of room for the two of us. It was stocked with plenty of toiletries. The friendly lady behind the desk helped us with suggestions for dinner. We went to one (review to follow) and not only had a great dinner, but enjoyed the restaurant a lot. The only drawback to the trip was the fact the it was really cold and really windy...we never even got a glimpse of the beach! We will remember this hotel for our next trip to Jacksonville. This will be our “go to” hotel from now on!

"Nice hotel"

5
06/02/2018

Very clean, great location, great service. Stay there! Close to Mayo Clinic and a superb view of the ocean. I will stay there next time we go to the Mayo. Breakfast had a good variety and everything was very clean.

"Great stay fun area and easy beach access"

5
04/02/2018

We stayed here last year for one night and again this year on a trip through the area. LOVE the location with easy access to the beach with walkways over the dunes and public showers and restrooms next door. There are 12 bars in a 2 block radius which makes for lots of options but good news not loud at night inside. We had a king with sofa bed and it was tons of room (corner room). Nicely decorated and looks recently upgraded. Cool huge mural of a surfer catching a wave over the bed. Super clean. Mattress and pillows were amazing. Only thing missing in the room that would be a total bonus is charging station/ usb outlets otherwise well outfitted. Breakfast was fairly typical free hotel breakfast fare. The breakfast area is very small. Parking was fine during our stay. During the busy season parking and breakfast space could easily get tight. The front desk staff and the young housekeeper we saw when leaving (Friday mid day) were very friendly. We really like the area. We willl definitely plan a return visit!!'

"Comfortable"

5
04/02/2018

We checked in and they gave a us a room upgrade with a room facing the ocean. Coming from the Pacific side and being able to hav the Atlantic Ocean right outside our door was breath taking. The 22 mile walk way right at the hotel was enticing. Breakfast was fantastic, fresh and hot.

"recent stay"

3
02/02/2018

The rooms clean and the staff was friendly, however when I turned on the AC pure marijuanna smoke filled our room... I do not even smoke cigarettes so this was very unpleasant, so strong burned my eyes and filled our room. Also while getting on the elevator, another gentleman got on and reeked of the same marijuanna smell.. I contacted the front staff but never received a response or even an apology as this is illegal where we live.

"Jax Beach Stay"

5
31/01/2018

Nice hotel with clean rooms, friendly staff and great location. The bed was really comfortable and the room price was a good value. Tons of restaurants near by within walking distance. It's right on the beach.

"Love this place!!!"

5
31/01/2018

We've been visiting Jax Beach for well over 5 years...this is the only place to stay! Newly remodeled. Fantastic view. Walking distance to everything. We've tried others...don't make that mistake! Book a room! Hurry!!!

"Nice hotel"

3
29/01/2018

The hotel was very clean and nice. The staff was wonderful and very helpful. Noise from the drunks walking down the side walk was loud. Although the hotel was nice, Jacksonville Beach just did not do anything for me.

"Excellent Stay"

5
22/01/2018

With my first time staying at a best western hotel I really enjoyed it. And now since I'm a rewards member, I will choose a best western hotel anywhere I go. Really nice room and excellent customer service.

"BW oceanfront"

3
21/01/2018

This was a very clean hotel, and it very good condition. The breakfast was a little bit better than average. The front desk people were informative and pleasant. Even thought the hotel was great, the room was very expensive with no view what so ever, it's average because it was so much money.

"Best Western Jax Beach"

3
21/01/2018

Booked a night using our reward points as a treat for my daughters. At check-in young girl at front desk was unprofessional and rather rude. Rooms were very nice and comfortable. Hotel lobby was space limited and difficult to navigate with so much in such a small space. We avoided breakfast due to such. Overall pleasant stay, but not worth the rates charged if staying for extended period.

"Awesome stay"

5
21/01/2018

Friendly staff. Treated us like family. Very kind. Amazing, clean room, had everything we needed. Awesome breakfast. Perfect location. Close to restaurants and shops. First time staying here and will not be the last.

"My review."

5
17/01/2018

The hotel was located on the beach. The staff was friendly and helpful. The lobby and rooms was clean upon entering and checking in. The bed and bathroom was clean upon entering my room. The television worked and they had premium channels. I enjoyed my stay and will be going back.

"Guest service"

5
14/01/2018

Help from the front desk was first rate. Johanna steered me to some very fine local food. The rooms were clean well furnished. Staying right on the beach really is a bonus with the smell of the fresh ocean breeze everywhere

"Very satisfied"

5
14/01/2018

Stayed here for one night prior to a December cruise. Had hoped it would be warm, so chose a beach hotel. This was definitely the best value for beach hotels in JAX. The room was clean and comfortable. The staff was great. Don't have any complaints except that our room faced the wall of another building - no big deal. It is right on the beach, so you can just walk out there! There are shops and restaurants within walking distance. We walked to Maple Street Biscuit Company instead of eating the hotel breakfast (which looked fine. We just wanted to try the restaurant and it was great!) Would stay here again, but in warmer weather!

"Outstanding service when the weather went horrible...."

5
12/01/2018

My wife and I were looking forward to the Best Western's beautiful location on Jacksonville Beach in Florida. We were heading south. It was pouring rain, with the wind howling, and was only two degrees above freezing when we arrived. The evening weather said all bridges would be closed if the temperature dropped two more degrees. We came down to reception at 3:30 in the morning. Marla, the night clerk, immediately made repeated calls to check the weather, packed a full breakfast, and helped us leave immediately. We cleared the bridges and headed south. We truly appreciated the outstanding service we received. We will be back!

"Staff was WONDERFUL"

5
12/01/2018

Keep in mind, this is NOT a Ritz hotel. This is a cozy, slightly shabby Best Western in North Florida. But it is ON the beach, the free breakfast is plentiful and the staff was so kind and accommodating, we felt well cared for. Not all rooms face ocean, but we got one just for joining free rewards program. AND there is a discount for Mayo Clinic patients. Bathroom super clean. Good walking area, but again, price reflects what you're getting (tiny but clean pool). I've stayed in fancy hotels worldwide, but for a low-budget hospital trip, it was surprisingly a comfort.

"Great location and Great Price for the Hotel stay"

4
05/01/2018

Love this location and the room is very clean and updated. Very happy and will be coming back every time we travel to Florida. Beach is really nice with lots of shopping and restaurants near by. Book your stay here and you will not be disappointed.

"Great breakfast!"

4
02/01/2018

Noise from bar across the street was really loud at 2 AM...we were in room 212. All else fine with the property. Personnel were polite and helpful at check-in but charge needed adjusting because it was nit same rate as companion room.

"Need additional help"

4
02/01/2018

Our only issue was the poor girl working the desk had 3 check ins and needed to help another couple already checked in with their room keys. It caused her to have to leave us waiting about 10 minutes to complete our check in. This caused us to miss our anniversary dinner reservation time.

"Could use some changes/updates"

3
01/01/2018

Rooms are noisy when kids are above you, people smoke right outside the entrance of hotel and sit on luggage carts to do so (more receptacles are needed, in general, for cig butts). Hotel should extend breakfast to longer hours on Christmas Day -- NOTHING nearby is open!

"HAPPY!"

5
31/12/2017

We loved the way the room looked. The walk in shower was awesome! We wanted the pillows ...they were perfect. Our view from our balcony was icing on the cake....watched 30 surfers. Thesunrise was beautiful! The breakfast was a nice addition. The food was great...cereals, sausage gravy??, sausage, eggs, french toast??, bagels, danishs, etc. We were full! The service was great. Clerks too! We will be back

"Doctor visit in Jacksonville."

5
30/12/2017

I have to come to Jacksonville every few months to see a specialist for a medical condition. I earn points and had a free night and I chose this BW. When I got there I was upgraded to an oceanfront room. It was clean, beautiful view, quiet, great shower, beds were so comfortable. The breakfast was very good and staff was friendly and helpful.

"Last minute retreat"

4
27/12/2017

This was a last minute getaway. This was also my first stay at this property. The accomodations were nice and quiet. I got a great oceanfront room at a reasonable price for this time of year. It is a small property and the breakfast and lobby is very small but nicely decorated. I will stay again.

"Great stop!"

5
24/12/2017

We decided to spend the day in Jacksonville on our way to Orlando. What a great stop. Rooms were clean and the staff was friendly! You can easily walk to the beach. I would recommend this location to friends and family.

"loved it"

5
20/12/2017

Will return as many times as I need to visit Jax beach.All the staff members were courteous, helpful and friendly. The rooms were grear, a view of the ocean and a balcony to enjoy it. Cleanliness all ove, and the breakfast was super.

"Poor maid service"

2
20/12/2017

Two days in a row did not have maid service. Got towels and coffee first night. Manager comped entire stay after second night. Hotel location is excellent and will most likely give them another try in the future.

"Overpriced for size of rooms! "

3
17/12/2017

Stayed here with my daughter, college visit, wanted to be near the beach. Rooms small, walls paper thin, door to hallway does not cushion noise either. Heard every person talking in hallway, every door closing and noise at all hours of the night. Didn't feel safe in this hotel, no visible security, seems like anyone can go up to rooms via elevator and very flimsy latch on balcony doors. Also, surrounding area rundown, a few vagrants wandering around the neighborhood. Didn't sleep much here. On a positive note the hotel is located next to the beach, great view from balcony, rooms are clean, good breakfast, super friendly accommodating staff!

"Great Location & Service"

5
17/12/2017

I stayed here for one night on a business trip. Mainly chose this hotel because of past Best Western experiences and it was the best priced room with a balcony in the area. The staff was super friendly and helpful, the view of the beach from my room was amazing and the breakfast was awesome as always. Love that they have coffee, eggs, bacon, biscuits & gravy, and waffles too. Really enjoyed my stay here.

"Beach Heaven"

5
17/12/2017

My room was excellent. It was a great getaway. Nice room overlooking the Jacksonville Beach, FL area. I was also in town for the Janet Jackson concert. I could not have ask for a better place to enjoy my time on Jacksonville Beach.

"Over priced for small rooms"

2
11/12/2017

Although the room was clean and the bed was comfortable, the room was almost $300 and small. Even as a mobile accessible room, one could not take a wheelchair to the opposite side of the bed (where the room seating is located). The bathroom was large but did not have a tub seat, and one was not available. The room also could not be any further from the elevator. Again, mobile accessible? Glad we only had the room for one night.

"Recently Remodeled"

4
08/12/2017

Great location right on the beach, within walking to a bunch of restaurants. Newly remodeled smaller hotel, could see it getting loud during weekends because of the vicinity to a lot of bars, but if that's your thing along with the beach then this is a nice little spot!

"Excellent place"

5
06/12/2017

This is our vacation place away from home . It has amazing oceanfront views.It also has great restaurants The rooms are extra clean and the staff was awesome. When we checked in everything was just waiting on us

"Great Value"

4
06/12/2017

The hotel and room was very clean, like the non smoking, it was very nice to be able to walk out to the beach. Location is great near all the store and restaurants. staff very friendly I will stay there again. Great value.

"Great stay...would return"

4
05/12/2017

Great location. Rooms were clean and staff was very friendly and professional. Just park your car and walk to many area restaurants and enjoy the beach. Breakfast was quick and easy. Checkout was a breeze.

"A Nice Surprise"

5
02/12/2017

We rolled into this hotel after dark with no expectations whatsoever. We got a pleasant surprise though. The check in person was very friendly and welcoming. Our room was plenty big and the beds were very comfy. Even though we were right by the elevator there was very little noise. The hot breakfast was very good and there were lots of choices. The only negative I might mention is that the bathroom light and the exhaust fan were on one switch. So if you turned on the light you got instant noise. It wasn't a big deal to us though. Also, the hotel has a cute little pool, it's across the street from some good souvenir shops, and a block from restaurants, and did I mention right on the ocean? Yeah, it is. It's a great location.

"Wonderful."

5
02/12/2017

We loved this hotel. The room was spacious and beautifully decorated with modern furnishings and super colourful decor. Everything looked brand new. The bathroom was sparkling, with a large walk in shower (no bathtub, but that was fine for us). Breakfast was outstanding - French toast was a nice surprise. The area is lovely - we could see the ocean from our little balcony. The beach is great, there's a nice walkway along the beach, and many restaurants within walking distance.

"Close to the beach"

3
30/11/2017

The hotel is located in an area that is central to restaurants, clubs and of course the beach. The room was very comfortable and the bed was the best. The lobby is a bit small for the breakfast area but you can always take it with you outside or up to your room.

"Wonderful hotel and friendly staff!"

5
30/11/2017

My husband and I had a great stay over Thanksgiving weekend. Property is in walking distance of ton a of local bars and restaurants. The free breakfast each day had plenty to choose from. Staff was also very accommodating. Will definitively return next time we are in Jacksonville!

"Great ocean view and location!"

5
29/11/2017

The hotel was right in the center of all of the resturants, bars, and shopping which was very convenient. The rooms were clean and the beds were comfortable. The ocean view was perfect too! I would definitely stay here again!

"Great place to stay"

5
28/11/2017

This was my first time in Jax Beach and had a great time because of my hotel choice. I really appreciated the location right next to the beach with walking distance to shopping, bike/other rentals, restaurants and pubs/breweries. I also appreciated the casual, informal atmosphere and very attentive service and friendly hospitality. The room was clean and functional with exceptional maid service. I would come back to this hotel again and recommend it to anyone who wants to experience a beach loving atmosphere.

"Best Beach hotel"

5
28/11/2017

This was an excellent place to stay and staff are riendly as they come. The rooms are freshly renovated and really clean! I was very impressed! I hadn't been to a Best Western. since their “New” look. Now I go there every time I come to town. Thanks Best Western! See you next time guys! Oh and it's walkino disnrsnce to all the beach bars. It's right in the middle of the action! You're literally a three minute walk once you walk out of the door to all the action!

"Nice hotel on the beach"

5
17/11/2017

Even if you can't book ocean front the side rooms have balconies with ocean view close enough to hear the waves crashing. The room itself was comfortable and clean. The bed was very comfortable to sleep in. As mentioned before I loved having the balcony which included and little table and two chairs..

"Everything we needed for a family hotel"

4
17/11/2017

The Best Western Oceanfront hotel in Jacksonville Beach met all of our needs for a long weekend. We had good service from the start, with help in securing us a room with two queen beds. The location is great, right next to the ocean. It was too chilly for the pool, but we hope to enjoy it next time. Parking was easy, and breakfast had everything we could want. The room was clean and well maintained.

"Moving on"

4
16/11/2017

Stayed here for a night. Close to the beach. About a mile from Starbucks! Room clean. Breakfast offered and it was fine. Only complaint was noise from outside. I imagine during busy times it could be a problem. Would stay here again.

"Awesome sauce!"

5
15/11/2017

I've stayed at this hotel many times. And everyone it gets better. They are always updating everything. The rooms are very comfortable and the lobby is beautiful. The continental breakfast... more than i expected. The staff is super friendly and helpful. The proximity to the beach and restaurants is extremely convenient. I would definitely stay there again and recommend it to friends and family.

"On the beach"

3
15/11/2017

If you want to be right at the beach, it's a good pick, especially if you find a good price.The room was clean but a bit on the small side. We had a few technical problems...a plumbing issue and the air conditioner needed to be replaced. They need more staff. There is only one person on duty, including doing the morning breakfast. The breakfast scrambled eggs were actually pretty good; better than what one usually gets at the "free breakfast" places.

"Nice beachfront hotel"

4
13/11/2017

Staff was friendly and room was clean. We were right on the beach with a great view. Pool was small but clean. Lots of bars/restaurants in the vicinity. Best place was the biscuit company around the corner for breakfast!

"great stay"

5
13/11/2017

The hotel has an excellent location right on the beach and a short walk to many bars/restaurants. Rooms have fast internet, fridge, and microwave. Parking is covered and free. Very good complimentary breakfast and afternoon cookies.

"Decent hotel, especially for the price "

5
08/11/2017

Extremely clean, no complaints with the room. AC is a little loud but it was a nice noise to have at night. 100% without a doubt recommend this hotel because of service. The ladies at the front desk are absolutely wonderful. Moriah has great suggestions for food and was very helpful with any questions or concerns we had. Extremely accommodating and this made a stressful trip so much easier!!

"Pubes and sand in the bed. BEWARE!"

1
07/11/2017

Let us count the ways this "Hotel" disappoints: Poor housekeeping. We waited several hours to get into our room "while it was being cleaned". Apparently this hotel regards spritzing the room with Frebreeze as a cleaning. We drew down the bedcovers at 11:00pm, only to discover; sand, long black hairs (we are blonde), pubes, stool (?) stains and a dried bloody scab (booger) between the sheets. I suppose we should have had a clue that the room hadn't been cleaned when we noticed that our bare feet were blackened by the bathroom/entryway floor and when we found pink glitter on the lounge in the room. GROSS! We had to request a room change when we complained, the staff person on at night was alone and could not change out our bedding, she offered to bring us sheets. REALLY? The next day we literally had to nag to get our original room cleaned so that we could return to it. This hotel is in a noisy, rowdy, drunken part of Jax Beach, the rooms near the street are poorly insulated against sound. So, for the noise sensitive, it offers poor prospects of a sound sleep. There is no outside shower/spigot to rinse off one's feet from the sand. The breakfast is typical cheap hotel fare: self made waffles, hot and cold cereals in packets, hard as a rock hard cooked eggs, etc. Our dog had a better stay at the kennel than we did at the Best Western.

"Recommend BW Oceanfront, Jax Beach :-)"

5
04/11/2017

We thoroughly enjoyed our stay. We were a group of 5, with 2 rooms next door to each other. We definitely recommend this hotel. Some of the reviews I read said the breakfast room was small and was crowded. While I agree it was a bit small, we were there during off-season and there was plenty of room, and the quality of the breakfast was top notch.

"Couple Trip"

4
31/10/2017

Nice Hotel, Very Comfy Beds. Hotel Staff was very nice. The only problem was we was placed at room 204 right in front of the elevator so very loud noises throughout the night. Other than that I would stay again

"Fantastic"

5
28/10/2017

Staff was extremely friendly and helpful. Very inviting and engaging. Room was clean. Couldn't ask for more during this one night stay. Location is a 10 plus! Views are beautiful from the balcony. Easy parking.

"Very impressed!"

5
27/10/2017

I was pleasantly surprised! The room was clean and updated! The beds were very comfortable! Excellent ocean view! Great price for ocean front room! Easy access to the beach! The front desk clerk was extremely nice and check in was quick and easy. They even had a hot breakfast! Will be staying here on my future visits to Jax beach!

"Nice Stay"

4
24/10/2017

The Hotel is located directly on the oceanfront. Parking easy, check-in friendly and welcoming. The room is spacious clean and with an ocean facing balcony. Restaurants, shops and bars just around the corner but still quiet. Very enjoyable stay!

"Our stay at Best Western Oceanfront, Jacksonville, FL"

5
19/10/2017

I considered our stay at Best Western in Jacksonville one of the best places I have stayed on the ocean. It was a great find! I had made reservations for ten rooms, oceanfront. Jamie, the hotel manager was excellent to work with. She was very accommodating to our group of educators, who wanted to stay by the ocean, rather than in a downtown hotel, where the conference was held. Everyone in my party thanked me for finding this great place to stay!!! Everyone loved the beds - saying they were the most comfortable beds they have ever had in a hotel. The pillows were great too!!! The breakfast was wonderful! Overall, the stay was the best! Everyone at the hotel was friendly and took great care of us. It is like a "family" environment!! Thank you for a great stay! Jamie and her staff rocked!!!!!

"Ocean Front Room"

5
17/10/2017

Very impressed with the beauty and cleanliness of our room. We were there for only one night. I had an eye appointment at the Mayo Clinic in the morning. We had a wonderful breakfast and coffee and orange juice. I would recommend this hotel to everyone. Best coffee I have had in a while.

"Great!"

5
17/10/2017

Super nice rooms and great staff. Moriah was super helpful at the front desk(taking a picture for us and even giving us restaurant advice). Would definitely stay again when we come back! Would absolutely recommend if you are on a budget and want a nice place. The breakfast every morning was delicious as well!

"Jax Beach Ocean Front"

5
17/10/2017

Great, friendly staff. Nice breakfast. Incredible location and views. I will stay here on any future trips to the general area. very very nice. They allowed early check in and a slightly late check out do to our mix up and were still extremely accomodating. Again - great place

"Best Western Jacksonville Beach is the Place to Go"

5
13/10/2017

The staff was helpful and cheerful!! We had a room with a view of the ocean and it was wonderful!! This area was quiet with very little foot track between the hotel and dunes. I really liked the parking under the hotel. The bed was really soft and had great pillows! Even though this was not a fun beach trip and we came to see doctors at Mayo, we enjoyed the stay.

"ocean view up grade"

4
12/10/2017

Great staff everyone friendly ,, it a small place and the wind off the ocean is not a breeze its WINDY.. The room was exceptionally clean and relatively modern. The reason for 4 stars instead of 5 was the AC unit was so loud all night it was difficult to sleep. I was also given a discount when I mentioned the problem, I thought that was very nice as well. Breakfast was very good and complete. Although,the area for eating is small.

"Buyer beware, you get what you pay for and sometimes less..."

2
09/10/2017

We had an ocean view room with balcony, which is an upgrade, however if you want to enjoy the view from the balcony and listen to the waves, you have to turn off the AC because it is loud. In addition, there were large water bugs in the room and air condition went out in the room late night and it was not fixed to the mid afternoon the next day.

"Friendliest place to stay"

5
08/10/2017

When ever I'm in Jacksonville, I stay at the Best Western Oceanfront. I travel to Mayo Clinic from TN. The staff and manager are helpful, to arrange shuttle to and from my dr.'s appointments. This last trip was after Jacksonville had experienced Hurricane, while some renovations were being made, all was done in a non disturbing manner. I witnessed Manager organizing workers around guest, as not to be intrusive. Very professional, while staying in a friendly atmosphere. Will always look forward to my stay at The Best Western Oceanfront!!

"Stress Reliever. "

5
05/10/2017

Wonderful service. Kind and friendly. Had to go to Jacksonville for Mayo Clinic, was feeling very stressed, and anxious. We were greeted by Moriah at the front desk, I was instantly put at ease and felt welcomed. We had an ocean front room which made for a peacful night after stressful days. The rooms were clean and beds very comfortable. On the morning of our check out we had one more day at Mayo and found a lovely note under our door from Moriah. We will be returning again in November and staying at this Hotel. I highly recommend it for anyone staying in the area for pleasure or if you are looking to relax after a long day of medical procedures. This is the place to unwind.

"Unexpected surprise"

5
03/10/2017

We were looking for a hotel on the beach where we could meet up with family. I stumbled upon the Best Western and was not disappointed. The location is convenient to shops, restaurants and of course the beach. The pool is on the smaller side, but was sufficient for 3 small kids. The rooms were clean and modern. The beds were comfortable and the staff was pleasant. The hotel is only has 2 floors with rooms. So it is smaller but actually enjoyed that. Would stay here again.

"Great hotel on Jacksonville Beach"

5
30/09/2017

This Best Western was one of the nicest hotels we have stayed in in a long time! We were in town overnight to attend a concert and chose the hotel based on its proximity to the concert venue. We were very warmly greeted by a very friendly young woman at the desk when we arrived. Our room was clean, nicely furnished, and afforded a beautiful view of Jacksonville Beach. The hot breakfast the next morning, featured freshly scrambled eggs and a variety of great waffle toppings, far exceeded in quality the usual "free hot breakfast" advertised by many hotels. All of this for a very reasonable price. We would not choose any other location for future visits to Jacksonville Beach! Keep up the good work!

"Best value"

5
28/09/2017

This is my go to hotel whenever I travel to Jacksonville. The team has s friendly, helpful, and very attentive. Though the hotel has been going through renovations on many of my stays, it is still my #1 choice. Hearing the ocean and stepping straight out to the beach can't be beat after long days at work.

"Amazing Staff"

5
22/09/2017

This is my third stay and a total of 15 nights at this property. The staff is great specially Ms. Mariah, she is full of energy and positivity that is infectious. During my first visit to the hotel (and the city) she helped me with local restaurant suggestion and answered each and every query patiently. The rooms are cleaned and bedsheets done every single day which ensures that I get a tidied bed when I return from work. I hope the owner notices this review and reward exceptionally good employee like Mariah.

"That Bed, Though"

5
18/09/2017

I absolutely loved this hotel and cannot wait to go back. The rooms are wonderful - spacious, modern, all conveniences thought of! And THE BED. The best bed I have ever had the joy of sleeping in. On top of that, the location is fabulous (steps from the beach and within walking distance to a number of shops, restaurants, and bars). Parking is available, front desk staff is helpful and kind, and they serve a hot breakfast in the morning (I did not partake in it because I was too busy enjoying the incredible bed).

"Steps from Beach"

4
15/09/2017

The Hotel is in a nice location and steps away from the beach. Restaurants, bars, gift shops and pharmacy close by. Decent breakfast offered every morning and the staff was very helpful. Would definitely stay here again. The only thing I did not like, was the homeless that hung around in early morning hours.

"Excellent Staff"

5
14/09/2017

We came in during the immediate aftermath of Irma. This hotel was on the beach so it had been evacuated. The hotel was opened immediately as power was available and they were allowed to be onsite. There was a huge shortage of rooms in the Jacksonville area. The staff had cleaned rooms that could be used. And they were very helpful in questions regarding openings, etc. The pricing was more than reasonable as it was beachfront. No price gouging here. We were so surprised at the price in regards to location, overall cleanliness and nice rooms,. Cannot say enough about the pleasant staff and experience in all of the chaos of the storm's aftermath.

"Great Beachfront Hotel At A Fair Price"

5
12/09/2017

This hotel is so clean and modernly updated. As many beachfront hotels I have stayed in this is the first that had a dehumidifier in the room, what a novel idea. The interiors seem to have been recently updated quite tastefully I must say. The big shower with sliding doors were a pleasant surprise. And had a great balcony looking out toward the ocean. Also plenty of nightlife, restaurants and shopping right there. They have a self serve hot breakfast buffet and safe parking. We did not use the pool but it looked clean but small and in the parking lot at the sidewalk, still pretty cool.

"Best place to stay in Jacksonville, Florida"

5
09/09/2017

Very good customer service!! Rooms are clean, completely remodeled, and the ocean side rooms are awesome looking over the ocean. Breakfast is delicious. They go the extra mile for you. They genuinely care. And if you're going to Mayo Clinic they even have a shuttle that will take you back-and-forth. Best Western in Jacksonville -been staying there for three years.

"It was my birthday!"

5
08/09/2017

I will be back for sure! So close to the beach and all the shops, bars and restaurants! Very clean and superb breakfast set-up! I will tell all my friends about this place! Next time I am staying longer and hope to do it again real soon!

"Beach Hotel"

4
07/09/2017

Good value, friendly staff. Nice views from most rooms. Stayed here two times in last two years. Convenient to many restaurants. Parking on premises, breakfast great although eating area is a little small and depending on time might have trouble getting a table. Small but adequate pool, but hotel is adjacent to beach and ocean.

"room with a view"

4
03/09/2017

Our room was very nice and clean beds were comfortable. I have no complaints about the hotel I wish I could say the same about the area. The area at the beach is kind of seeded looking homeless every where and cops (that was the good part) not sure why it has taken on the look

"on the beach"

4
30/08/2017

Nicely renovated small hotel on the beach. Area has a smaller community feel. Walked to dinner and small local shops. No gym but can use the one several blocks down. Very clean and comfortable bed! We will be returning.

"good week at beach"

5
28/08/2017

I enjoyed our stay at best western oceanfront Jacksonville nice service happy staff clean rooms nice parking for motorcycles right on the beach nice breakfast love all of it cant wait for next summer will try it again

"Review at Oceanfront at Jacksonville Beach, FL Aug 20-21"

5
24/08/2017

Great place to stay overnight. My wife and I were greeted with a very friendly associate who upgraded us to Oceanside Room. Room was very clean and modern. Grounds were well kept. Very convenient to the beach and Bars/Restaurants in the area. Easy to park and check-in and out. Only complaint was the breakfast where they served powdered eggs and very salty bacon and had very limited seating. Yet, overall, great place to stay and we will return there in the future.

"Excellent"

5
24/08/2017

We had such a great time. This is her third summer staying at best Western in Jacksonville oceanfront. Such a great location and friendly staff. They have a great breakfast every morning. The cleaning staff is friendly and does an excellent job. We can't wait to return again next year.

"Nice Place, comfortable, Great service, CLEAN,"

5
23/08/2017

Loved this hotel. Friendly staff, great location Right on the beach. No sand in the room !! Great cleaning services!! Breakfast was hot & fresh - waffles were delicious- my husband Loved Biscuits & Gravy !!

"Best bang for your buck "

5
22/08/2017

This hotel has great staff, view of the beach, and location on the boardwalk. It is clean and smells fresh. Good free breakfast from 6 to 10 a.m. Outdoor pool is a bit small but you are steps from the ocean. Ample free parking and steps away from shops and restaurants. Great place to stay for singles, couples, or families!

"Wonderful stay"

5
21/08/2017

Rooms was very clean. The whole place smelled so clean. The breakfast was fantastic with something for everyone. And the view was breath taking. The staff was very friendly. However parking was not made for large vehicles.

"Fun at the beach"

5
13/08/2017

This is a wonderfully updated and clean hotel on the beach. The location is walking distance to shops and some dining options. The heated pool is modest but very nice. The staff could not have been more accommodating or pleasant and the breakfast was exceptional.

"Amazing Ocean View"

4
12/08/2017

The ocean view was the best part of the whole stay!! To wake up and go to sleep to that beautiful view is worth the money. The room was also very clean, the shower was nice as well as the bathroom. The beds were comfy. Me and my wife and kids had a great time. But 1 tip if you have younger kids the pool is very small, but who needs a pool when you have the ocean like 500ft away from you, and the beach is 24 hour. Me and my family went looking for seashells at midnight. On a Friday and Saturday there's a lot of bars and clubs and lots of guys and girls partying on the streets, it's a lot of fun but not so much if you have younger kids. The rooms are soundproof I could not heat the music or people outside unless I went to my balcony or opened the door. Overall a very nice place and I would stay there again!!

"Amazing!"

5
11/08/2017

Great service. Amazing rooms. The beds are SUPER COMFORTABLE! The breakfast was delicious and very inviting. I will definitely be staying there again! The rooms and entire facility very clean and well kept!

"awesome get away"

5
11/08/2017

This hotel was one of the nicest hotels I have ever stayed in, its right on the beach the restaurants are so close you don't have to drive any where walking distance to the shops and beach. the rooms were awesome everything was clean the staff was super nice. will go back again for sure

"AWESOME"

5
10/08/2017

3rd year coming to Oceanfront but first year as coming as husband and wife was lucky enough to get the wrong we requested definitely be back next year thank you again thank you Cynthia Patrick Schuyler

"GREAT EXPERIENCE"

5
10/08/2017

I needed a quick get away to relax with a peace of mind and feel safe. The oceanfront view was a great !!!! The breakfast was very convenient with lots of choices. The hotel was very clean with a comfortable atmosphere. I would recommend this hotel to my family and friends.

"Great 2 day stay. Stormy weather but the ocean view was very relaxing."

5
08/08/2017

Our room was a king bed with ocean view. The room was very well maintained. Excellent selection of tv channels to include premium channels. Numerous eating establishments within a short walk. Hotel staff always willing to help. Breakfast was excellent and well presented.

"had to come back for check up and anniversary"

5
08/08/2017

there for the eye check up and our anniversary , we feel this is a great place for the buck ,clean and on top of the beach, our room has a great view and we are walking distance to everything, food beach and stores

"Loved this hotel hotel!"

4
06/08/2017

We thoroughly enjoyed our stay at this Best Western. After searching for some time and even booking a different hotel, we switched last minute and are so glad we did. It is small, updated, and right on the beach. Also easily accessible from Beach Blvd. The staff is warm and friendly and was very accommodating of our three small children. Free breakfast and wi-fi were great and they provide beach towels to use at the beach or pool. The only reason it didn't receive 5 stars was my frustration with the humidity level of our room. Nothing dried overnight. We utilized the washer and dryer but that didn't help with our pool floaties, etc. Otherwise, it was a wonderful visit!! Another reviewer mentioned the sound-proof windows/patio doors and it's true! We were not interrupted by any nightlife. We will definitely stay at this hotel the next time we come to Jacksonville.

"Wonderful stay"

5
03/08/2017

We had a king size bed with frig and the safe was very easy to use. The housekeeping staff was super friendly. The remodeled rooms are really nice. The location is right on the beach and if you spend a few extra dollars to get a balcony with an ocean view, it is totally worth it. Seeing the beach every night before bed is amazing. The staff is also great. Cleans sheets and the new mattresses are the best sleep ever and I can't sleep well in any mattress but my own. But these were great tosleep on. I don't have anything negative to say. It's pricey but worth every penny.

"Very nice small hotel"

5
03/08/2017

Our room was nice. We chose oceanfront. The weather was wonderful. The staff was great. And the breakfast was very good. It's amazing how much they can put in a small lobby. The breakfast area is very well organized and the food was constantly being replenished.

"perfect location"

5
01/08/2017

Perfect location, was walking distance to many restaurants, bars, and shops. Clean and comfortable room. Would definately stay here again. Check in was easy, parking was free, breakfast was free!! Located directly on the beach.

"Great place to stay"

5
31/07/2017

The hotel location was great, 2 min walk to the beach and bars. The room was bigger than expected. Love the decor. Overall very satisfied with all the hotel. Also love the balcony view of ocean. :) :)

"Excellent Hotel on Beach and Close to Everything"

5
28/07/2017

Loved this hotel! It was clean, modern, wonderful breakfast, coffee bar available 24 hours. You can walk to several restaurants and shops. We were staying there just for one night and getting on a cruise ship the next day. It was a lovely start to our vacation.

"Awesome, we did not want to leave!!!!!!!!!!!!!!"

5
27/07/2017

This was a very clean hotel, beautiful rooms, the staff was amazing, and the breakfast was yummy and plentiful. The pool is tiny, but who needs it when you are just steps away from the beach?!!! Highly recommended; we'll definitely stay here again when we are back in Jacksonville.

"AWESOME"

5
25/07/2017

Got there to check in and my reservation was lost by a 3rd party booking company. Kaylee at the front desk took super care of us. Gave us rooms better then we had booked for a cheaper price. Very clean, staff was awesome, A+ grade. Greg KY

"great affordable beach hotel"

5
24/07/2017

We have stayed here several times. We used to visit family in Jacksonville, and would combine it with a beach stay. We have never had any issues staying here. Great location with great food nearby.. affordable, even for an ocean front balcony.

"Best Western has really stepped it up"

5
24/07/2017

BW has reinvented their brand, The rooms were very modern and clean. The beds were comfortable and the bathroom was spacious. I saw the pictures on line and did not thing the rood would be close to what the pictures looked like. I was right it looked even BETTER.

"Best Stay Ever"

5
24/07/2017

Loved the View..Staff was super friendly ...Best weekend Stay every!!!!The weather was great ..It was actually right on the beach ...I got the morning sunshine every morning ..I say go Best Western!!! My room was the best ever!!

"Exceptionally clean and close to many restaurants"

5
19/07/2017

My husband and I stayed here to celebrate our 34th wedding anniversary. I'm so happy we chose to stay here. It is oceanfront and very close to a number of restaurants to choose from. I highly recommend the Mellow Mushroom Pizza place.

"Get the Best above the rest!"

5
18/07/2017

Our stay at Best Western Oceanfront in Jax Beach was above & beyond our expectations! Not only was the rates and BRAND NEW ROOMS super comfortable for our wallet and our rest. The bed was like sleeping on a cloud! The staff was exceptional, Jamie at the front desk added a nice friendly touch forour stay. We will definitely be back!

"GREAT Beachfront hotel"

5
10/07/2017

Very nice and clean! Short walk to beach normally. The time we were there, the beach right out from the hotel was being worked on so we had to walk to the next entrance. Not a big deal! Well worth the money!

"Another Great Stay"

5
10/07/2017

Second time at this hotel, big changes since last time as the remodelling has been completed. The rooms have a light airy feel to them. Still a great beachfront hotel in the middle of everything with an excellent free breakfast to set you up for your day on the beach. All staff very helpful and friendly.

"Wish I could give 10 stars "

5
08/07/2017

We drove from S.C July 5th without any plans. We just wanted to stay near a beach. We decided on Jacksonville beach. We drove down the beach and saw Best Western. So glad we stopped. Check im was so easy and they lady was super nice. Rooms are extra nice and very clean. Best continental breakfast ever. Small Pool but walk a few feet and you are ON the Ocean. We will definitely stay here again.

"Friendly Staff, Clean, Great Breakfast, Good Beds"

5
07/07/2017

Super place to stay on the ocean with walking distance to restaurants, etc., with covered parking, extremely friendly front desk and breakfast technician. Very clean, beds very comfortable for those with challenging back problems, you can stay here and be comfortable.

"Great service "

4
06/07/2017

Great spot close to the nicest beach. Stayed on the 4th of July. Staff were serviceminded and very friendly. Rooms clean and comfortable. Breakfast was incl. of an ok standard considering the price. Pool area ok, but we preferred the beach.

"Small property - Big Views"

4
04/07/2017

We stayed in an Oceanfront room on the second floor (3 floors total). This hotel does a lot with such a small property. Rooms are clean and recently updated. The lobby is extremely small and got challenging during breakfast. Every staff member was very friendly and helpful. This hotel is in a very active part of Jax Beach. There are restaurants/bars all around the property and LOTS of foot traffic all the time. Despite all the people around we never heard anything in our room. There were only two negative things for us but may not matter to others. The parking is under the building and is TIGHT. If you drive a full size vehicle (truck/SUV) it can get a little interesting. We also love private balconies when we stay beachfront to enjoy the views. These balconies were small and have zero privacy. Your neighbors are a few feet from you and there is a busy walkway in between the hotel and the actual beach. There were some interesting sights that make use of that walkway! Bottom line - the hotel does a lot with what they have. We would stay here again if the rate was right.

"So comfortable"

5
03/07/2017

We enjoyed our stay....nice and clean room with very comfortable bed and beautiful ocean view. The staff was very friendly & helpful. The pool and lounge chairs were great and the occasional showers & storms gave us some awesome pictures. Couldn't ask for more!!

"the location was awesome. The breakfast was great."

1
01/07/2017

The Front Desk/Customer Service needs better training....Terrible response to complains. No one wants to take responsibilities. I was told to call Expedia if I had a problem. I am on vacation not suppose to be fighting with them or Expedia. Horrible experience that set the tone for my 5 nights there. No one has even reached out to apologize.

"Small but nice"

4
29/06/2017

The elevator and rooms are small but this clean hotel is right on the beach front and is reasonably priced. It has an outdoor pool. And covered parking for it's guests. It is walking distance to several clubs and restaurants. It was quiet during my stay. They serve a free fresh hot breakfast every morning. They have a limited dining space though. The staff is courteous, clean, and professional. The guest laundry is a small stackable washer / dryer that charges $2.50 a load to wash and $0.75 to dry. I found a laundry mat not far from the hotel that was cheaper for me and my large family. I met some very friendly people here that were also staying at our hotel! Great place to stop and enjoy the Atlantic Ocean!

"Jacksonville, FL Best Western"

5
29/06/2017

This hotel is beach front and has restaurants, lounges and shopping near by. The rooms were very pleasant and clean. Plenty of parking. A very short walk to the waters edge and a lot of beach to walk on. Chairs and umbrellas are available for rent too!!

"Beach getaway"

4
25/06/2017

Great location, friendly staff, comfortable rooms and beds. Only downside was that there is not an in housr laundry. Perfect access to beach, restaurants and shopping. Loved that i didnt have to drive anywhere after i arrived. Lobby is a bit small.Would love to visit again.

"overnight stay"

3
24/06/2017

Very nice breakfast! Friendly staff. We had 2 rooms for one night on our way to Disney World. Right on boardwalk next to the pier. Many shops and restaurants/bars close by. Beautiful sunrise in the morning.

"BW ocean front"

5
23/06/2017

Everything was just what we expected when we made the reservation. Location was fantastic. The people were great. Morning breakfest good. Parking a little tight, but secure. Pool clean ,but small. Want to go back

"Very nice"

5
22/06/2017

Small property but right on the beach and newly renovated. Contemporary design and really one of the nicer chain rooms I've ever seen. Our room even smelled new. Not much parking but we found a space under the building. Breakfast buffet and free wifi included.

"Excellent staff!"

5
22/06/2017

This was a fabulous place to stay and the staff was awesome! Very friendly and respectful! Right on the beach and priced reasonable! Housekeepers were very friendly and respected our do not disturb sign. We only stayed two nights but they just asked if we needed anything and left us alone. Absolutely wonderful place to stay!

"Great stay, great value!"

5
22/06/2017

We booked this hotel last minute and fell for the modern renovations! The photos I saw did not disappoint! The bed was comfortable and the room had all the amenities we needed. The staff was very welcoming and the complementary breakfast was great! And the location is awesome, right on the beach in reach of all of the restaurants on the strip. The pool is is an awkward spot, right on the street, but who needs the pool when the beach is right there? We will be back!

"Great Stay"

5
21/06/2017

The staff was happy to switch my room when I realized I accidentally booked one without a balcony. Breakfast was great the bed was super comfy. This location is perfect for walking to the beach and tons of restaurants and shops.

"Wonderful!"

4
21/06/2017

Clean, quiet, great breakfast, and beautiful view of the ocean! The staff was very kind and courteous. We've stayed here each year for our anniversary for the past 5 years and have always enjoyed our stay. The only thing we really miss about our stay is the hot tub feature that USED to be in our room. Since this feature has been removed, our stay is different but not worse. Would really LOVE to see the hot tubs returned but I'm sure the maintenance staff was glad to see them go. The one person who continuously makes us feel welcome is Melissa. She has been wonderful to us for each of our stays. Thank you Melissa, for being the BEST!

"best western"

3
15/06/2017

the location is amazing. Directly on the Beach! The pool is tiny. The front end staff is great. Breakfast is full, and lots of options. Beds are not the most comfortable. All areas are clean. right on the beach and main strip

"Awesome Hotel"

5
14/06/2017

I recommend this hotel on the ocean. Close to shops and restaurants. The staff were very friendly and knowledgeable about surrounding area. The rooms were very clean and room service were accommodating to any needs that we had.

"Love the people working there"

5
13/06/2017

Excellent service . Room was great had a good view of the beach. Breakfast was good .I will come there again one day. I would recommend Best Western to my family and friends. Loved having shops close by. Thank you for everything.

"Great beach small rooms"

3
13/06/2017

The beach was great. The hotel was very small. It was a tight squeeze getting anywhere in the hotel. The pool and balconies were small as well. However, the staff was wonderful and the bathrooms were great.

"The best place for The Players!"

5
11/06/2017

Our company had a group of rooms for us set aside during The Players Championship and it was great! Moriah had assisted our entire group for months prior to arrival and was so gracious to have us there. There was a whole hot breakfast that included biscuits, gravy, bacon, sausage, waffles. Everything you could imagine. Although they did not have a gym facility, we were granted access to one nearby. The hotel was just a short drive to The Championship, which we were able to Uber to with no problem. If we were ever to have another company event we would definitely stay here again.

"Great Stay"

4
08/06/2017

We loved this hotel and the location of being on the beach. We took a nice walk on the beach after eating and then did a little shopping afterwards. The hotel room itself was awesome. The room was so nice with a very nice shower. We would recommend this hotel to anyone staying in this area.

"It was ok"

4
07/06/2017

Prices beat other local hotels. This hotel is right on the beach, conveniently located. The breakfast area needs to be larger, but the food was good., but it is the same food every morning - a little variety would be nice.

"Extremely nice samll beach hotel!!"

5
04/06/2017

Due to a change in plan due to an illness in extended family, we had to change our weekend plans after our Cuba vacation. Wife and I decided to take stroll down memory lane in Jacksonville Beach, Fl. (we lived here from 1991-1999) Fortunately we found a room at recently remodeled at this Best Western. Located literally in the center of Jax Beach, the hotel is ideally located. The beach is wide and beautiful only steps from the hotel. Service is great, breakfast is great, wifi is great.

Moriah F, Public Relations Manager at Best Western Oceanfront, responded to this review
We are so happy to hear that you enjoyed your stay with us here at Best Western Oceanfront. Your feedback is an important part in helping us make everyone's stay with us the best one possible! Thank you for taking the time to share with us, we look forward to seeing you again!

"Road trip"

5
02/06/2017

Found this to be very fine hotel. The bathroom was roomy and shower was fantastic, and toilet was high enough that you didn't need help to get up. Had a part view of the ocean, which would have loved the hole view.

Moriah F, Public Relations Manager at Best Western Oceanfront, responded to this review
Thank you for taking the time to share your experience with us here at Best Western Oceanfront! We are thrilled to hear that you found our newly remodeled rooms to your liking. If you are ever in the Jacksonville Beach area again, please call our front desk directly at 904-249-4949. We would love to get you into one of oceanfront rooms next time.

"Perfect"

5
01/06/2017

By far the most comfortable bed I have ever slept on. Breakfast was good and location couldn't be better. Highly recommend to others traveling in the area. I've stayed in a lot of hotels and this ranks higher than some I paid three times the $ for.

Moriah F, Public Relations Manager at Best Western Oceanfront, responded to this review
We appreciate your feedback on your recent stay with us here at Best Western Oceanfront. We know that breakfast is an important part to any stay and we are glad to hear that you were able to enjoy our complimentary, full hot breakfast. We hope to see you again sometime soon! Thank you again.

"Great place to stay"

5
31/05/2017

Very pretty and clean rooms. The ocean view room had great views. The location was great it is in the middle of shopping bars and restaurants. The beach is steps away. The staff was outstanding and very helpful.

"great place to stay"

5
28/05/2017

the room was clean, the location was great , we will stay at this hotel again- the breakfast was good I would recommend to stay. at this hotel . even if its just for the location. you are right on the beach and easy walking distance to everything

"My stay"

5
27/05/2017

So Beautiful, staff was Very nice , and Beautiful people. Very very nice and clean. Wonderful I recommend this Hotel to anyone . Great breakfast beautiful views of water. Very pleasant, quiet sleep was peaceful..

"Wonderful location"

5
26/05/2017

Steps from the ocean, comfortable beds and pillows, updated room and bathroom, easy check in, friendly front desk service. Our room was near the elevator but we never heard a sound. Will definitely stay again!

"Perfect place to get away for a few days"

5
22/05/2017

I lived in JAX years ago when I was in the Navy and go back every few years for a ship reunion. The BW Oceanfront was perfect. I paid a little extra for an ocean view and it was worth it. Staff was supper friendly. Breakfast was great. Many bars and restaurants within easy walking distance. BW Oceanfront will be my first choice on my next trip to the area.

Tejal P, Guest Relations Manager at Best Western Oceanfront, responded to this review
Thank you for your service to our wonderful nation and thank you for taking the time to write a review. Our staff truly takes pride in making sure our guests have the best possible stay. We hope to see you again soon.

"Great place, friendly staff"

5
22/05/2017

Had a great time, very friendly staff. I paid for an ocean view and it was worth it. Spent a lot of time on the balcony reading and people watching. This place was next to numerous restaurants and bars.

"Gem on the beach"

5
22/05/2017

Clean room, great views, excellent parking. We were in town for a wedding, and the location of the hotel was perfect for our needs. Convenient to the south end of Jacksonville Beach or north end of Ponte Vedra Beach.

"One night stay - overall not desirable"

2
20/05/2017

I took my children to Jacksonville Beach to celebrate my daughter's graduation from high school. When we got there we checked in in the room smelled awful and it was very hot. Needless to say the AC was broken. Even though they fixed it a couple of hours later I was only staying overnight and there was just not a welcoming feeling. Not enough towels, not enough shampoo, and linens were dirty

"Good pick "

4
20/05/2017

Staying the night to get our beach fix in before heading to Orlando. The hotel is very well maintained. Very pleased with the clean room and bathroom. Nice towels. The tv remote was in a "fresh remote" bag. 32" flatscreen tv. Nice bed linens. Staff is very helpful. A short walk to the beach. There's a lot of construction on the beach & the pier is closed for repairs. Parking is tight for large vehicles.

"Wonderful experience!"

5
18/05/2017

We stayed here for two nights and were blown away by what a great place it is! Other guests have referred to it as a "boutique" hotel and I would agree with that. First off, the women in reception were all extremely friendly and helpful. When we needed directions to get somewhere or information about where to find ice cream, they knew everything! The breakfast was delicious and included both hot and cold selections. A container of iced water with orange slices in it, as well as various hot beverages, were always available in the breakfast room by reception. Hint to BW staff: freshly baked cookies in the afternoon would make it even better! Our room was one of the remodeled ones and we loved the furnishings. The shower just about made us swoon with its Grohe fixtures and how the water drained through a trough in the back. Tres chic! Our kind bed was very comfortable and we slept like babies. Although there was a small pool, we headed straight to the beach after we checked in. There are lifeguards on duty every day until five. The beach is clean, flat and very safe. Water temperature the days we were there was 77 F! We feel this hotel was a bargain and will certainly return if we come back to Jacksonville!

"Nice Hotel"

4
18/05/2017

This hotel was recently remodeled and really surprised us when we arrived. The bed was the most comfortable I've ever slept in including other more expensive 5 star resorts. The room and bathroom were spotless. It is ocean front and the view was beautiful. It's a small hotel though and pool was really small but we weren't there to go swimming. The rate was a little high given the location but overall a a nice place.

"Beachfront with minor complaints"

3
16/05/2017

Front desk is nice but often unavailable. It seems they are either understaffed or off doing other things. I had to wait 20 minutes at the front desk on the morning of check-out for someone to return. This is unacceptable. When I reported a maintenance problem, I had to wait another 2 hours and eventually sought out an employee on my own just to get it fixed. The room and the breakfast were both nice. The location is great.

"Awesome Hotel - We have been there 5 years in a row"

5
15/05/2017

We have traveled to Jacksonville for The Players Championship for the past 5 years and each year we stay at the Oceanfront Best Western. We wouldn't think about staying any place else. The service is outstanding. Melissa always takes great care of us. My husband always comes with many travel cards and she does an outstanding job of sorting through all his paperwork. :-) The breakfast is outstanding and the many recent updates make this an easy choice. We have already booked for next year and we are counting down the days. You will not be disappointed with your stay there.

"We will not use any Best Western facilities again."

1
15/05/2017

Roches (Day One) – We had a Swarm of Roches the First Night in your facility (24 ea. Plus) called front desk, they only offered to call maintenance in the morning, did not even have any spray to offer for a quick fix. We sleep with the lights on, not very restful was it! Maintenance never showed up, called front desk early afternoon, they did not know anything about it! Maintenance came and sprayed outside the room….. (Day Two) – Second night, bought my own spray, sprayed inside room only two Roches observed second night. (Day Three) – Third night Sprayed my room again, only one Roche observed… afternoon of third day someone came to spray inside room. A little late. (Day Four) – Fourth night sprayed my room again, no Roches observed. Staff – Staff refused to change us to a different room, refused to allow to leave the facility (We did not have enough time to give notice they we would not be staying any more), oh we could leave but would be charged the full price of the stay even though we'd be gone. No price discount, not offered any sincere apologies. The Room was very pricey, especially to be treated like a substandard human. Overall cleanliness – The facility is a filthy wreak, doors do not work security locks do not work. Staff does not seem to work…. We will not use any Best Western facilities again.

"Great Stay on the Ocean Front!"

5
09/05/2017

We really enjoyed our overnight stay at the Best Western Oceanfront. We arrived early for a football game in the city and the staff were welcoming very helpful in sorting us with parking validation before check in time. The room was spacious, clean and comfortable. As the name suggests, the hotel is literally on the beach which is great for a morning walk following breakfast (which is provided in buffet style and was great). There are lots of restaurants in walking distance of the hotel (we would recommend the nearby V Pizza!) and in terms of location it was a bit of a walk to catch the shuttle bus to EverBank Field but that was no problem and a great cheaper alternative to the more expensive inner-city hotels.

"Great stay"

5
07/05/2017

The staff was helpful and the room was very clean and had a great view of the ocean. The breakfast was plentiful and hot. The room was great the bed was superb although I checked in early and my room wasn't ready they called me as soon as it became available.. I travel a lot and I really enjoyed my stay at this hotel.

"The Best"

5
06/05/2017

I have stayed at this property several time over the last year. Each visit was a delight. The property is always neat and clean, and the staff is friendly and very efficient. There are numerous restaurants within walking distance. The newly renovated rooms are well designed, with electrical outlets everywhere!

"Great place to stay"

5
05/05/2017

We stayed from May 2 to May 5, 2017. We had a very clean room and a great breakfast every morning. A very nice and sweet front desk girl ( Moriah ) was so good to us. We jokingly ask her to bring cookies to our room one night. She did and brought milk for us too. So sweet. Everyone there was so nice. Will be staying there again.

"Friendliest staff"

5
05/05/2017

We had the best experience staying at this hotel for our girls trip. The staff at the front desk were amazing & especially Moriah. She went the extra mile for us & always had a smile & and great attitude. The room was very nice & the location was also great.

"Cozy Beachside Gem"

5
02/05/2017

My sister and I had a great sister's weekend at this cozy beachside gem. We were delighted that the hotel felt more like being at home than being at a resort. We enjoyed the updated surfer themed decor, the quick access to the beach, and a beachside balcony to drink our coffee each morning. All of the staff were fantastic and made great recommendations for local dining and recreational experiences. We definitely recommend Best Western Oceanfront!

"Alot of bang for the buck"

5
29/04/2017

This place is great we have stay many times in their ocean view rooms. Staff is very helpful and with the new renavations the rooms are first class tne beds are great all new everything will be staying there again soon.

"Beautiful place to stay in Jacksonville."

5
28/04/2017

As always, a wonderful stay. The newly renovated rooms are really nice. Would recommend this hotel. It is centrally located to restaurants, and of course the beach. Its quiet, but right around the corner from the excitement. The girls at check in are very friendly, and go above, and beyond.

"There AT LASIKPLUS"

5
28/04/2017

WE went down for the night we called and they had a room over looking the ocean everyone was so nice and helpful and we enjoyed the hotel very much. the breakfast was great , if they hade happy hour it would be great

"Overall a good place to stay"

4
28/04/2017

The hotel itself isn't much to look at but the rooms were clean. They were doing some renovations for our overnight stay. There is a pool across from the check in and near the main road which is a bit odd. The pool area seemed small but we didn't go to the pool. Parking is all under the hotel. The check in area is a small area. The elevator is next to the check in and if alot of people are coming in and out the area can get very crowded very fast. The staff at the desk were very helpful. They even allowed us to check out 1 hour later than normal which was a plus for us! There are no hotels surrounding it. Just some gift shops and a couple of bars. Between this place and the beach there is a walkway that parallels the ocean and before the dunes that separates the beach from the hotel and you will see people walking back and forth or even riding bikes. The only problem you might encounter is drunks at night because of the bar. I don't know how common that may be though. They also had a free breakfast which is one of the major reasons we came. They have a a variety of hot and cold. The only negative was the boiled eggs. They seemed over cooked but the rest of the food is more than enough to make up for it.

"Best Western Oceanfront. An awesome experience!"

5
27/04/2017

The rooms were immaculate and very comfortable. The staff was amazing. We were there for appointments at the Mayo clinic and they went above and beyond the call of duty to accommodate us. The breakfast was fresh and hot and delicious.

"Great Beach location"

4
26/04/2017

Nice renovated hotel right on the beach. Bed was very comfortable. Great breakfast spread in the morning. Everything within walking distance. Staff was very friendly and helpful. Great location. Highly recommend.

"Lovely Renovations"

5
25/04/2017

My family and I stayed at this location and thoroughly enjoyed the accommodations. I would recommend this place to anyone who enjoys staying at a location on the beach. The price was right the location was perfect the room was definitely up to part...we totally enjoyed this stay. We look forward to returning soon.

"Newly Renovated"

5
20/04/2017

Rooms are super clean, nicely decorated, bedding was really comfortable and the room smelled great. Hot breakfast was available along with healthy choices. Beach access and local restaurants were convenient. Hotel had Free parking which is a huge plus.

"Jacksonville BW"

5
19/04/2017

Excellent hotel, currently being remodelled but we had a great room. Staff were friendly and professional. Great location, right on the beach and within walking distance to dining areas. We would definitely recommend this hotel.

"Worth the Stay!"

5
19/04/2017

This particular Best Western is one of our favorite stays because of its proximity to the beach and the fact that it's in the center of town. Upon arriving, we were a little concerned with how close the restaurants and bars were to the Best Western. However, no worries! We stayed on the second floor (not facing the ocean) and heard nothing throughout the night. We have a 3-year old who did not wake up and we all slept comfortably. The Oceanfront sports a true ocean vibe with very modern updates and comfortable rooms given the limited size of the property. Because it is 3 floors with parking underneath, it allows for an intimate stay. When walking in the front door, travelers are greeted by a warm and friendly staff. The lobby has a relaxed atomosphere and is decorated with a retro beach theme. It even sports an old record player (okay, it's new) along with a 45 record. (I believe it was The Beach Boys.) There is comfortable seating throughout along with high top tables and regular tables for the morning breakfast. Speaking of breakfast, a continental breakfast is served each morning and, as always, is well stocked and delicious. It includes the regular fare of dry cereal, waffles, scrambled eggs, bacon/sausage, bisquits, and sausage gravy. There are all the other breakfast sides such as bagels, pastries, yogurts, hard boiled eggs, coffee, and juice. Our room was clean and ready upon our arrival. It included two queen size beds, a small refrigerator, microwave, one dresser, open closet, desk with chair, and a small chaise lounge. The bathroom was a fair size and quite new with a mirror outlined by a fluorescent light. (It is very modern, stylish, and extremely useful for applying make-up.) The walk-in shower doors are up-to-date glass doors and the shower itself shows off new fixtures. There was plenty of hot-water for our quick showers after a dip in the pool or a swim in the ocean. Our room was decorated in a beach theme along with a framed album cover. (Again, The Beach Boys.) We even had a small walk out balcony with a table and two chairs. While it didn't overlook the ocean, it was enjoyable to sit on in the morning and drink a cup of coffee. Perhaps the best part of our stay was the proximity to the beach, restaurants, and shops. We didn't drive anywhere other than to visit family. We could easily walk to the local restaurants for lunch, and to get some delicious ice cream in the evening. For the young at heart there is plenty of nightlife from which to choose. There is something for everyone! Finally, the outdoor pool was perfect for our daughter when she grew tired of the ocean. It it securely surrounded by a fence and beautiful landscaping. While it is next to the street, I never felt awkward or uncomfortable. After all, it is the beach! Again, this was and will always remain one of our favorite Best Westerns. It's beach theme transformed it from a motel into a beach house. The staff is helpful, friendly, and always with a smile. We would stay again without hesitation!

"Very nice stay"

5
17/04/2017

The Best Western Oceanfront was great. It is almost done being renovated, so the rooms are very nice and modern. Shower is huge and great water pressure. Bed was very comfortable. Breakfast in the morning was very good (my kids loved the waffle station). I will stay again and will look for other Best Westerns when I travel.

Tejal P, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you very much for your fabulous review. I am delighted that you enjoyed your stay with us. I will be sure to share your kind words with the team. We look forward to welcome you back soon.

"Best please to stay ever!"

5
17/04/2017

The room was beautiful , it was spotless and the beds were so comfy! The bathroom was complete with a spotless walk in shower. The view from the balcony was Amazing! The location was right in the middle of everything but inside the room was completely quite. The breakfast was restaurant quality! The staff was wonderful! I will definitely recommend this place and will be staying there again!

"Welcomed in Jacksonville"

4
12/04/2017

This was our first trip to Jacksonville and to be honest had low expectations for the beach and hotel. Was impressed my both. I will be back and stay there again. It is in a great location easy to access the beach from

"I had 1 issue"

3
12/04/2017

Spent my 30th bday here, there were plenty of renovations going on in the room right next to me but once i voiced my concern my room was mved immediately... it was amazing being able to be in the heart of Jax Beach... close to everything... However the security guard that worked the early morning hours of 4/11/17 was very rude and obnoxious. Very unfriendly and abrasive towards anyone coming through the door asking for hotel keys and had the audacity to question my husband and i as if we were not paying guests staying at the hotel. Not a very friendly dude at all. I recommend he be replaced pronto, he doesnt seem happy with his job. That sucks

"Love BW Oceanfront in Jax Beach FL"

5
11/04/2017

We had another great stay over Springing The Blues Festival. Jaime Mullins and staff are the best! The best location for access to the stage area of the festival and we were treated like Kings (and Queens)!

"Spring Break 2017"

4
08/04/2017

Every year I take my grandchildren on vacation during spring break. This year was different it had to be a short one so I choose Jacksonville We arrived about 4 hrs before check in so I went in the office to ask if we could park there and go to the beach.The clerks at the desk were amazing smiling and very pleasant and we were allowed to park there. I choose that hotel because it was right on the beach. We changed in the hotels restroom which was clean. Walked to the beach just about 200 yards so close. About 2 pm they called and said the room was ready. We got our luggage and went up to the room we were in 307 . The room was clean and very updated. It was very nice. We stayed on the beach until about 6 pm and then to the pool. The pool was small but clean with table and chairs around it. We were exhausted after being on the beach all day we got into the beds they were so comfortable we all fell right to sleep. I would recommend this hotel !!!

"Great Place To stay"

5
07/04/2017

Rooms were just remodeled breakfast was great, great location It was walking distance from all kinds of shopping, bars and restaurants. We enjoyed the stay and would absolutely stay again. Walking distance to the beach was a big plus

"Excellent stay"

5
28/11/2016

I really enjoyed staying at this hotel because everything was clean. The staff was friendly and I had everything I needed. The rooms were fantastic and the balcony view looking out at the ocean was magnificent. I would recommend this hotel to everyone. The breakfast was great too.

"Great Experience!"

5
20/11/2016

The Best Western gave us an oceanfront room at no extra cost. The room had a balcony and we got to watch the super moon and sunrise from our beds! Then in the morning we ate breakfast on the balcony and watched the surfers. Such a wonderful stay!!

"Nice and Clean, Oceanfront, Small Hotel"

4
15/11/2016

Nice to stay in a smaller oceanfront hotel. Usually oceanfront hotels are large and therefore noisy . Rooms are currently being remodeled making them feel new. The style is understated modern with muted natural colors. Lobby is a little small to host the free breakfast and parking is a little tight.

"gorgeous ocean view, nice room!"

5
13/11/2016

We arrived, got our room and were disappointed it was not oceanfront since we thought (due to a miscommunication with our booking agent) that our reservation was for oceanfront. I went back to the desk to inquire about this and Kendall B, without batting an eye gave us an oceanfront room and apologized that we would have to move to a higher floor (with what was probably even a better view!) The room was clean, decorated well and had a balcony! Free parking and a delicious free breakfast. Kendall B also recommended a restaurant next door (ocean grille) which I will review, but at least here will say it was GREAT, too.

Tejal P, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you very much for taking the time to share your generous impressions following your recent stay with us at the Best Western Oceanfront. I have particularly shared your comments with Kendall and she is deeply appreciative of your recognition. Thank you again for your compliments and support.

"Sea and Sky Air Show"

4
08/11/2016

We arrived about 6 hours before check in for the air show and they allowed us to park in the hotel lot for free which was a huge bonus considering all other parking in the area was at least $20! The garage was very close to the beach and we had packed a cooler so we were able to use our large Bubba cups to go back to the car to get beer and we did not have to spend $6 for a beer at the bars along the beach. We gave them our phone number and they called us about 1:30 and said our room was ready but we decided to stay at the beach to enjoy the show. As soon as the air show was over we were able to go directly to our room and didn't have to deal with traffic. The room was very nice with a balcony overlooking the beach. The room was very clean but they were also in the process of upgrading a lot of the room so we will definitely be staying here again next year. Staff was very polite and everything was great. The only issue is that it was a little pricey but I expected that with the air show happening.

"Great location for room views of ocean"

3
03/11/2016

Received upgrade to ocean view for our anniversary, making wife very happy. Nice restaurant next to hotel with indoor and outdoor seating. Coffee and breakfast on balcony taking beautiful sunrise photos. Room had a musty smell, but everything worked fine and wonderful bed.

Tejal P, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thomas, Thank you for choosing to stay with us. We will do what we can to rectify the smell issue. I am glad you enjoyed your room and our oceanfront location. Hopefully, we will see you again soon.

"Recommend"

5
25/10/2016

I was flying in very late at night and wanted a hotel room for convenience before going to my parent's house for a few days. The location is great, price was very reasonable, and breakfast was good. Staff was friendly and helpful. I had a room that faced what appeared to be an offices and it was very quiet. No complaints at all.

Tejal P, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you very much for your positive review! It was our pleasure to be your host and we look forward to welcoming you back hopefully very soon.

"Wonderful Hotel!!"

5
04/10/2016

This is our second time to stay at this hotel and we LOVE it!! It's very clean and they now have a complete hot breakfast which was wonderful. It's located right on the beach and it's definitely worth it to spend the extra money and get a room with a balcony overlooking the beach. We can't wait to visit again.

"Outstanding Service!!"

5
30/09/2016

I had the pleasure of staying at this hotel with my two young daughters for my birthday earlier this week. Upon arrival we were greeted warmly by Kaylee who made sure to offer complimentary cookies to my very excited little girls! On the way to the room my girls (3 &4) commented on how good the hallway smelled and we were fortunate enough to meet Zayna, a housekeeper we all came to adore during our 3 day stay. The breakfast is fantastic and includes eggs, bacon , biscuits and gravy, waffles and all of the cold breakfast goodies you would normally expect! The breakfasts were one of the girls favorite parts of our stay! We also had the pleasure of meeting Jaime and Melissa who were so sweet with my inquisitive little ones. The staff here is incredible, I had trouble Parking my large truck at one point and a maintenance man actually stopped and took the time to help me back into the perfect spot with plenty of room to get in and out! Taking my two children on vacation isn't always easy but the hotel staff here helped make this one of the best trips we have taken together. Great location, Beautiful rooms, incredible food and Awesome Staff, I would highly reccomend this hotel to anyone looking to visit Jacksonville Beach!

"Will be back! LOCATION/LOCATION/LOCATION"

4
29/09/2016

We have to travel to Jacksonville for the Mayo Clinic fairly often and we have stayed at several different places... This is by far the best! If you're looking for high end, this is not it but if you want a really quaint atmosphere, on the beach-this is your spot! It's only a two story place so it feels kind of homey. It has direct access to the beach, right next to the pier. Within walking distance is anything you could ask for from Publix/Walgreens/convenience stores-any type of eatery you could want. Great little dives to high end food are all within several blocks. Along with all kinds of shopping. The place itself has the nicest staff that we have ever encountered! The breakfast buffet alone is worth the little extra you will spend to stay here. The rooms are spacious and have the most comfy beds/pillows we have slept on, at a chain like this. , and is very quiet. It is undergoing refurbs, but expect it to have some small glitches, like any place, that is not brand new, will have. The pool is 10 people max, so maybe if that is a selling point... this is not your place. I will also say that there are 3 types of rooms, no balcony, balconies on the side that overlooks the pool/shops, then the ocean view balconies-make sure you are specific. The bathroom doors, as of now (like I said they are remodeling, so I don't know what changes will be made) are a little odd, but doesn't bother us. They are two small panels that just open out, it hides the bathroom but doesn't lock. The parking is free and under the building, so that is really nice to have covered parking. Another plus is that it's a block off A1A, 30min from Amelia Island, downtown and the interstates are very easily accessible and we haven't ran into an traffic congestion here at any time of day. Again, this is where we will be using in the future.

"Tremendous Value on the Beach"

5
28/09/2016

I was completely thrilled with our 3 day stay at the Best Western in Jacksonville on the beach. Went there for a Ravens game vs the Jags and to celebrate my sons birthday. We had very clean comfortable accommodations. Housekeeping did an excellent job on our room and the grounds on site. The staff was very friendly with a warm greeting every time we left or returned. There were warm cookies in the mid-day and the BEST continental breakfast I have ever had. On my sons birthday he had the choice of restaurants to go to for breakfast before the game and he chose the freebie at Best Western. I was happy to save and to have a great breakfast! The room was fantastic as well as we had a very luxurious king size bed. I have 4 herniated discs but slept fine pain free. I value customer service, quality, and value. I would highly recommend you stay here. You won't be sorry.

"Affordable and comfortable beachfront hotel"

4
28/09/2016

We enjoyed our stay at the BW. The view from our oceanfront room was amazing and easy beach access. We were glad to have a frig and microwave. Plenty of channels on the Tv and Internet was free and good. There is a bar next door that played music on the weekends but only during the day so not a big deal since we weren't in the room much anyway. The room was very clean and staff friendly and accommodating. The beds were fair but they are updating the rooms so hopefully the beds will be replaced. Breakfast was good and a nice selection. Even though the area is small it was never crowded. If it's a pool you like to swim in this is not the place. Pool is VERY small and in-between street hotel, parking lot. Walkable restaurants and bars . To the right of the hotel is the fire dept that you can get a free beach wheelchair which was great for our special needs daughter. Overall this is a great hotel for the price.

"Great location, friendly staff"

4
19/09/2016

This is an older hotel that is well maintained although in September it can be sort of humid. That said the staff was friendly and accommodating. The breakfast is ok and free parking a plus in that area. Many bars and restaurants nearby and the staff can help you choose if you don't know what you want. Jacksonville Beach pier is within two blocks and an easy walk.

"A break from reality"

3
19/09/2016

The hotel was average, but the staff was friendly, and the breakfast was nice!! Not just cereal or muffins. I'm sure it will be nicer once they finish the construction it was under while we were there.

"End of Summer Getaway"

5
14/09/2016

The venue was perfect access to everything we needed at JAX Beach. Located on the beach, we could bike or walk to many restaurants and the staff was always super friendly and accommodating. Would definitely return when in the area.

"A must stay if your visiting Jacksonville Florida"

5
08/09/2016

I travel to Jacksonville Florida often just to get away, so take it from me, this Best Western is a must if you want to feel at home while your enjoying the City of Jacksonville Florida. I was there a few nights ago, and I'm in the process of booking another room for this coming weekend. You got to check out the ocean front rooms. Your a few feet away from the beach, restaurants, and sports bars. Magical views, Clean rooms, Excellent Service, Perfect location.

"Great experience"

5
06/09/2016

Just got back from a wonderful 3 day mini vacation. This hotel and staff was one of the best experiences I have ever had and I have traveled a lot. The view was breath taking. We will be staying there again. A special thank you to Moriah for helping us and being extremely awesome.

"trip to Mayo Clinic"

2
23/08/2016

We were hoping to find an overnight sanctuary while visiting the Mayo Clinic for a reasonable price. Very disappointed in the room and the balcony area Its Dated and disappointing. The maid was very nice. The pool was a joke..

"Wouldn't stay without a discounted rate"

4
22/08/2016

We live in South Georgia and just wanted a weekend at the beach. We chose this hotel because I get an employee discount. The ladies at the front desk when we check in were very nice. Breakfast was very good as well. The rooms were spacious but the bathroom was extremely weird. There isn't a real door, it just looks like a closet. The beds were very comfy though. If it wasn't for my employee discount wed probably stay somewhere else next time though.

"Comfortable Beds, OK Room, & Great Location."

4
12/08/2016

My wife and I along with our two young daughters stayed at this hotel for one night on August 9, 2016 in room 306. We paid the pre-tax/fees rate of $126.00. The hotel stay was very good, but not exceptional. The room is ideally located right on the beach, which I liked a lot. I paid a little extra for being so close to the beach as opposed to a nicer hotel further away. The hotel is on the small side, but makes very efficient use of its space. Check-in was simple and the hotel was relatively clean. The lobby looked updated and remodeled. The room was of average size, but definitely showed signs of age. The rug looked like it could be replaced, but the beds looked really nice and were very comfortable. The bright white comforters looked very new and felt very smooth. The pillows were great. I was not impressed with the bathroom. First, there are wooden double doors to the bathroom with no lock. I found that odd and not safe for young children. The bathroom was on the small side with low ceilings and showed more signs of age than the room itself. I liked all the different channels from Direct TV. There were 5 channels devoted to the Olympics alone. The room had a refrigerator and microwave that came in handy. The AC worked well. I didn't spend extra for a balcony room. The free breakfast buffet was pretty good. The space is very small, but they've made very efficient use of that space. It was never too crowded when I was there and I was able to find seating for our family. They had cereals, yogurts, bacon, scrambled eggs, oatmeal, fruits, bagels, doughnuts, and some other items. One little perk I especially liked is that they kept the orange juice and apple juice freely available 24/7. Most places shut that off after breakfast. They also had some freshly baked cookies in the evening. The location of the hotel is great, right on the beach. They have a small pool just outside the lobby which our kids enjoyed. There are numerous restaurants and stores within walking distance. The young white woman with a tattoo on her right forearm (did not catch her name) was very helpful when we ordered Chinese take out since we were unfamiliar with the city. There was enough parking even though the hotel was fully booked. There was a free internet station in the lobby area, which I used a lot. One thing I did not like at all, and I hope management makes some changes in regards to, is check-out time, which is 11:00 am! That's ridiculous! Most hotels I stay at these days have a more reasonable check-out time of 12:00 pm. We were very rushed the morning we left. Overall, the room was pretty good and I was happy with my stay. Marc T. Hardekopf

"EXCELLENT LOCATION, CLEAN ROOM, GREAT BEDS & BEAUTIFUL VIEW"

5
09/08/2016

This place is great! After checking all reviews I felt this was our best choice. It was PERFECT. I loved the smaller hotel (only 2 floors) and from the moment we checked-in everything was perfect. Parking was so easy, you park under the hotel (GREAT). With two teenage girls I wanted SAFE. Again, this was the perfect place. We choose an ocean view with a balcony, it was nice but, really to hot to enjoy sitting out for very long. Lots of restaurants and shops within walking distance. The price was $$$ a little pricey for a Best Western but, they made up for it with great beds, good plush towels, and location, location, location. We did not make the continental breakfast but, hear several people say it was excellent.

"Nice place to stay in Jacksonville!"

4
04/08/2016

Excellent location with super easy access to the beach. The complimentary breakfast had all the traditional offerings. The room was clean, and the bed was extremely comfortable. Unfortunately our room did not have a balcony or a view.

"great hotel, nice area, good family hotel"

5
01/08/2016

this hotel is right on the beach. We did not hear any noise from other rooms even though the hotel was sold out several of the nights we stayed there. Staff is friendly and helpful. New washer and dryer in hotel. nice breakfast. parking available on premises so you don't have to worry about the crowded beach parking.

"Clean and comfy"

5
25/07/2016

Great location...half block from the beach and smack dab in the center of shops, restaurants, bars. Free parking is awesome considering the location. Clean room, helpful staff, decent breakfast, comfy bed. The outside of the hotel is not great and the pool is tiny. Inside the hotel is very nice and modern.

"The Best Stay Ever!!!"

5
23/07/2016

Best Western Oceanfront has got to be one of the best hotels ever. The staff was wonderful, the facility was very clean, continental breakfast was good, is directly on the beach, smelled clean all day, great service, great rooms. Is right on the main strip with restaurants, bars, stores, and anything else imagineable. This is definitely one of my favorites and I'll definitely be back.

"Small but Mighty"

5
15/07/2016

This was a super adorable little hotel with everything that you would expect from larger hotels. Breakfast buffet, cookies, coffee and lemon water all day, super clean, great staff, and an adorable little pool that was great for a quick dip. It's right on the ocean within walking distance from lots of restaurants and shops. You will pay a little extra for an ocean view but it's very worth it. We were very happy with our stay here and would definitely stay again.

"Not a Ocean View"

2
13/07/2016

Was a side view , not what we paid for, will stick with Holiday Express for now on! Table had chip crums all over them when we walked in, ciagrette butts on the balcony. Bed not that comfortable. Went to breakfast had no eggs was not making them today! Kids running all over the place, pool closed down in the middle of day to be clean, had to wait for hour to go back in.

"Great Location for Beach Access"

3
04/07/2016

I always enjoy this hotel when I went to head straight to the beach. The under the building parking is fantastic when it is 100 degrees outside too and you have to get into a hot car. It is very noisy because there is a large nightclub scene all around it on weekend nights so the traffic noise is terrible but there are also security guards and the sheriff's office has an officer or two stop in the front office often so it never feels unsafe - even when there are a lot of drunk people partying right across the street. The staff are friendly and quick to serve and the full breakfast is a huge bonus. The pool is pretty much pointless so don't go expecting to swim. Spend the extra money for a beach facing room if you can.

"I Love JAX Beach"

4
02/07/2016

The hotel was great for the value. Ask for ocean view when booking. Rooms are spacious, clean & the bed is very comfortable, they were replacing all the mattresses while we were there. It is SO convenient to the beach, restaurants & shopping. Free breakfast! It was great!

"HOTEL OVERALL"

4
27/06/2016

I would recommend your hotel to anyone,the staff was very nice and courteous,anything they could help with, they did.the breakfast bar was awesome,everything was right at your fingertips,if ti wasn't there and we needed it they made it their business to get it,the staff wasalways professional and courteous,polite very nice,so thank you very much for your hospitality.

"Skip this hotel"

1
26/06/2016

Stayed here June 26, 2016. $223 got a no view room that was nice and clean. HOWEVER the sound from upstairs was as if the ceiling was made from paper. The hotel has only 1 elevator Sunday with people checking out it was insane waiting for room to get on. The pool is right by the street with no privacy from passing cars AND has a 10 person capacity! During my stay even though the capacity is 10 people there were about 20 people squeezed in like sardines. Certainly not safe or sanitary. No sitting area outside or in hotel lobby with beach view. So unless you specifically ask and receive oceanfront room then unless you walk to beach you won't see it. My advise, skip the stay here. Save money and dispappointment....stay away!

"Great Stay"

5
26/06/2016

We took a quick trip to the beach an chose this hotel because of location and price. The hotel is nicely renovated and clean. We had an oceanfront room the was great for watching sunsets and sunrises. It's located next to a lively restaurant that has live music and drink specials throughout the day. The breakfast buffet was better than your average continental breakfast with scrambled eggs, bacon, biscuits and gravy etc. I would definitely stay here again.

"Great Location"

5
23/06/2016

This motel is great. Very good location. Very clean and well maintained. Employees are very nice and extremely helpful. Balcony was awesome and beautiful view. Breakfast is very good. Walking distance to lots of shops and restaurants. We will return!

"Great stay"

5
22/06/2016

Great hotel for our family reunion. Very nice remodel, we stayed here two years ago. So it is very modern. The breakfast was very good. Always plenty of food. Staff were extremely friendly and helpful. Beds and pillows are very comfortable.

"Great views, small balcony"

3
21/06/2016

If you stay in a king ocean front with balcony ask for room 319 or 326. They have the biggest balconies. Lobby is very small for guests at breakfast time. I brought mine back to the room. Decent breakfast offered apples oranges bananas oatmeal scrambled eggs pork sausage biscuits oatmeal and cold cereals. French toast needed a little help. Also had OJ apple juice and coffee. Bathroom was not very clean. Mirror was splattered with what looked like toothpaste and other peoples hair still in shower. Found a bobby pin on the counter. Mini fridge temp control knob is missing in room 321 and smells funky. Also saw was looked like a roach crawl in from under the room door which I killed. Should have taken a pic of that before I disposed of it. Positive comment is the bed was really comfortable. Hotel parking lot had about 12 mattress stacked in a parking spot. Maybe they just switched out some rooms ??

"Nice place to stay"

5
20/06/2016

Rooms were very clean, and the staff was always helpful. The price for the room was very acceptable and comparable to the other hotels in the area. Best Western Jax Beach is in a great location to both Jacksonville Beach and Atlantic Beach.

"very clean"

5
19/06/2016

A nice place to stay, they have a full breakfast, which includes bacon,eggs, waffles. pancakes. The rooms are clean and the oceanfront rooms are the best. We will be staying here again. It is really close to the pier so that is a plus.

"Mini Vacation"

4
18/06/2016

BW is small hotel. But I enjoyed staying because everything is walking distance. The rooms are small for the price you have to pay. The staff is great. The bed is the best! I would stay again because bars and restaurant is walking distance.

"Location location location "

4
18/06/2016

The hotel is located 10 steps from the beach and is one of the most affordable being directly on the beach. Free breakfast, parking, and wifi were the cherry on top. The staff is very attentive and responsive of all customers needs. Room was ready at check in onto bad thing is it is close to nightlife which can be loud at night.

"Very comfortable"

4
17/06/2016

The bed was the most comfortable bed I have slept on in a very long time. It was clean and located right on the beach. There were places to eat that were walking distant, and if you needed to drive, the driving was not difficult. The staff was friendly, and the breakfast was good. I recommend this hotel if you are planning a trip to Jacksonville Beach and just looking for a place to sleep and shower.

"Business mixed with the beach"

4
17/06/2016

The hotel is right on the ocean and within short walking distance of many restaurants. I was there on business during the day and enjoyed the beach in the late afternoon and evening. Many restaurants were in walking distance. I recommend Joe's Crab Shack for seafood and The Blind Rabbit for the best burgers.

"Very Pleased"

5
17/06/2016

Very pleased with Best Western. We've stayed here for the last 4 years on our Anniversary and the service seems to get better and better. We chose Best Western over Hampton Inn down the road which is where we got married. We were disappointed our first anniversary, so since our second, we've been staying at Best Western and have always been pleased with the staff, service, and hotel. We do miss the hot tub, but that's a small feature we can live without during our stay. Highly recommend Best Western.

"Customer Service at it's best"

5
14/06/2016

Tiffany exemplified customer service at it's best! Thank you for your patience and understanding through the entire process. Your tone is extremely welcoming and I really appreciate everything you did from the bottom of my heart. I am honored to be a BW Member.

"Staff hospitality"

4
13/06/2016

The staff at this hotel were exceptional in trying to meet our needs and go above and beyond. Thank you Melissa, Moriah, and Tiffany for being hospitable. I only rated this as a four because the room itself had unwelcome palmetto bugs. Florida is known for them, but still difficult to deal with for a patron.

"Great location to the beach but showing it's age"

3
13/06/2016

This hotel is directly on the beach, perfect access the beach and shops along the boardwalk. The hotel staff were extremely friendly. There is onsite parking for no charge. The room was very dated and small. The curtains were stained with large areas of ????? The carpet was coming apart and is in need of replacement. I believe other hotels in the area would have been a better choice for my family.

"Great place to stay"

5
11/06/2016

Stayed for 5 nights. The rooms were very clean and decorated nice. We had what was called a street view , but was still able to see the ocean . I have stayed at this hotel many times and the recent renovation of the lobby is beautiful. My family especially enjoyed the expanded breakfast selection. Melissa was our front desk clerk all week and she was very helpful with all of our questions and was just very friendly.

"Right on the Beach"

4
06/06/2016

The hotel is located right on the beach and has ample parking and security. The staff is very friendly and helpful. Tiffani at the front desk was very pleasant and worked very hard to keep the lobby in pristine condition. The rooms are nice size and well kept considering all the sand and traffic this hotel gets. The beds are very comfortable and all linens were stain free. The location affords many restaurants and shops in walking distance. Thanks for a pleasant stay.

"Great hotel on Jax Beach"

4
05/06/2016

Excellent hotel for a couple of nights stay, right on the beach with free parking, Good restaurants and bars within walking distance. Very good breakfast in the morning. Large room with comfortable bed.

"High School Reunion"

5
30/05/2016

Best Western Oceanfront at Jax Bch was great. Personnel were friendly, room was clean and smelled good. Elevator was fast and location was good. Would definitely go back and would recommend for families or adults. Holiday weekend so busy and rates were probably higher than usual but stay was still great!

"Perfect for weekend getaway"

5
29/05/2016

We came in on Friday afternoon and left Sunday. Our room was clean and really big. We even had a little balcony to hang towels and bathing suits. Loved the location! A light breakfast in the morning was perfect. Parking was also free which was awesome for the holiday weekend. Highly recommended!

"Very Good"

4
22/05/2016

We stayed here for 1 night on our roadtrip, never stayed in a best western before, very pleased with everything, car parking was free and undercover, check in was pleasant and so easy, room was king size with ocean view as booked, ideal location for bars and restaurants, breakfast was included in the price and very good, although dining area was quite small for the size of hotel and can get busy, would stay again.

"I should have kept looking"

2
19/05/2016

Let's start with the lobby very nice person at the desk. It was small. We got to our room and I thought there were wet towels under the bed. The smell was very musty. So I went to the front desk and told the person about the odor. She was very nice and got us something to help purify the air. We'll that may have worked except it came from a from where someone had smoked. So now I had a smoky musty smelling room. Before anyone jumps on me about the smoke smell it probably would not have bothered me if it didn't have the musty smell added to it. Anyways I ran to the store got some air fresheners left for a little bit and came back. The smell was more like air fresheners and very little musty and smoky smell. It was tolerable. We slept and woke up to check the breakfast off. It wasn't bad. Just very crowded. The location was close to the beach. We only stayed one night but I wouldn't stay here again.

"Loud, Smelly Room, but convenient"

3
18/05/2016

The room was very expensive for the quality. The room smelled like marijuana and was very loud. We could hear all of the street traffic and elevator traffic and we could smell the breakfast and hear the people below in the lobby. The curtains had holes in them - we weren't 100% that the room was clean. It was convenient to the beach and TPC (our destination), the parking was easy, the staff were friendly.

"Mini Vacation"

5
17/05/2016

The bed was extremely comfortable, room was clean, and despite the location (on the boardwalk) it was quiet. The front desk staff were very accommodating. I would highly recommend this hotel. It is close to most everything, within walking distance.

"It was right on the beach and very quiet"

5
09/05/2016

The hotel was Full yet very quiet and the balcony was awesome. Right by the pier and everything close by. Parking was great on the property. We slept very well and the breakfast was okay, liked the cookies all day

"the best"

5
03/05/2016

we went there to get away for a little bet nice room great view of the ocean the only minus was the pool very small but you do have a big ocean if you really want to swim also very good peel and shrimp places to eat

"Nice Location"

4
25/04/2016

The building is starting to show it's age but you can't beat it's location. It's right on the boardwalk and you can walk to many great bars and restaurants. We had a wonderful view of the ocean and boardwalk. The beds were comfortable and the room was clean.

"Great place to stay. Highly recommend"

5
24/04/2016

The staff was extremely friendly and helpful. The breakfast was great with lots of options. The room was beautiful and very clean. We had an ocean balcony view and it was so nice to sit out on. The room had very nice amenities. Luxury at a mid level price. Would highly recommend staying there. Convenient walk to stores/souvenir shops/restaurants. We were right on the beach so we got to watch a beautiful sunrise. Also very close to the pier. The beach was family friendly. I couldn't say enough good things about this hotel.

"A great place to stay!"

5
19/04/2016

I travel to this area regularly for work and have always found this hotel and it's location to be very satisfying. The hotel staff are always very kind and courteous. The location is walking distance to a number great restaurants and drinking establishments as well as being located right on the beach. Very often there are art shows or car shows right outside the hotel area. I always recommend it to anyone who is going to be in the area. Overall it's a great place to stay!

"Good value, family friendly"

4
17/04/2016

This hotel was a very good value for the money. It is oceanfront, of course, which was the main attraction for us. This is a family friendly hotel, so if you don't want to deal with children at breakfast, you may want to look elsewhere. All of the children we saw were well behaved. There was plenty to eat at breakfast - make your own waffles, bagels and pre-wrapped pastries, eggs, bacon or sausage, biscuits and gravy, cereal, oatmeal packets, milk, juice, coffee and tea, fresh fruit, hard boiled eggs, yogurt. Everything was clean and the bed was comfortable. The furniture was a little worn and looked like someone had possibly spilled breakfast on one of the chairs, but it was all clean. The biggest drawback was that we booked late so we had a corner room in the front of the hotel. There is a bar next door and a bar across the street. They were very noisy well into the night and we were woken up at 2am by the sound of someone revving up a motorcycle. If you can, get an ocean-view balcony room. If not, go for the city-view balcony rooms, they are on the opposite side from the bar, overlooking a gift shop which is closed at night.

"My stay"

5
14/04/2016

Everything was great! Maia the employee that checked me in was awesome! I simply inquired about the ocean front rooms, letting her know that I didn't see them when I made the reservation. She checked prior to my check in and found one for one of my two nights, telling me that if a second night came available, she would let me know. Within 1 hour she informed me that I could stay in the room for a second night! No fee to upgrade! I will be coming back! :)

"Beach front hotel"

4
13/04/2016

Very nice hotel on the beach, great location, many bars and restaurants nearby. Sometimes loud guests in the hallways and/or nearby rooms. Front desk very helpful in restaurant recommendations. Parking was a little tight for larger cars but acceptable. Boardwalk over the dunes to the beach was directly behind hotel.

"A night for leisure"

4
13/04/2016

The staff was pleasant, the room was clean. I noticed some mold starting to form from moisture in the small fridge. No biggie. I stayed on the third floor. The ice machine was down and so were the laundry facilities. I loved the parking in the shade of the hotel garage and stair access that lets you out at the gate to access the beach. There were many restaurants or bars to choose from with music as well.

"Good oceanfront location"

4
12/04/2016

Stopped for a one night stay and found the hotel to be comfortable and reasonably priced for an ocean front hotel. Rooms were large with satellite TV and free wi-fi. The breakfast buffet was very good. The hotel staff was very friendly and helpful.

"Great location, helpful staff, good value"

5
10/04/2016

This hotel is excellent value for the price charged. It is literally right on the beach on one side, and faces a very walkable retail street with lots of nightlife on the other side. It has its own pool, and a gate that leads out of its (free) parking lot onto the boardwalk and the beach. Staff is very attentive, and breakfast is good.

"Outstanding location, great value, helpful staff."

5
10/04/2016

This property is right on the beach. You open a gate of the car park, and go directly onto the boardwalk, and the beautiful sand beach is at your feet. The hotel is very well appointed as well as well-located, and the staff are very accommodating. Price-wise, it is very good value, and there are lots of nightlife amenities within WALKING distance, obviating the need to go out in a car.

"One night beach stay"

4
09/04/2016

This motel was a pleasant surprise for the price. Nice clean room and friendly staff. I would recommend it and, will stay there in the future. Free wi-fi was easy and reliable. I booked this room through AA and was glad I did.

"What can I say"

3
07/04/2016

People were nice , room was clean and nice size, Problem was the bed way too soft. Great location close beach. Good parking. Nice breakfast buffet. Just needs new mattresses. It's better than I expected except bed

"Great Getaway"

4
06/04/2016

This is my 5th time staying at this hotel. It has gotten better every time I have went. The new lobby is great. The breakfast is phenomenal. Also the ocean view rooms are amazing. Lots of restaurants and shops within walking distance. Staff is amazing as well.

"Great Stay"

5
06/04/2016

We book the Best Western Oceanfront for a one night stay on our way to Orlando. It is a very nice hotel and served our purposes well. We got in around 7 p.m. and checked in with no problem. Our room had two beds for the four of us (two adults, two kids) and they were the most comfortable beds I have ever slept on. The hotel is right on the beach and a very short walk to the Jacksonville Beach pier and various restaurants. The area also has numerous bars in the area for the adult crowd. Hotel staff were wonderful and the included breakfast in the morning was good with several choices. We would stay here again in a heartbeat.

"Fine place to stay for Springing the Blues Festival"

5
05/04/2016

I find this hotel a good place to stay for this fest. Within walking distance, but a little costly. The staff is terrific, and the rooms are very nice. They told me I need 200 letters so i'm writing more unnecessary words for your pleasure. We return to this hotel every year for the festival. I hope that's enought letters for this survey.

"Love this place!"

5
03/04/2016

We have been staying at the JAX Beach Best Western for years. We love this hotel, we stay on our Anniversary, Birthdays and special events at the Beach. We only live in town and this Hotel makes for a great "stay vacation". Breakfast this morning was awesome! The renovations make it even better! Great job on the renovations and keep up the good work. We'll see you soon!

"No Bells and whistes"

4
27/03/2016

Compared to other hotels in the area (price-wise) I had low expectations for the hotel but it well exceeded them. Hotel was very clean, and everything worked well. Not very tall, limiting the view of the ocean or the city. Also, walls are a little thin but not terribly. Nothing exciting in the terms of amenities but overall a very nice hotel. Would return.

"Wonderful anniversary stay"

5
24/03/2016

We stayed two nights in an oceanview room with a balcony. Well work the money. AS we are from Kansas the first night we slept with the balcony door open to hear the waves, but ended up shutting as it sounded too close to the wind we have in Kansas. Staff was excellent, location was in perfect walking distance to beach, restaurants and touristy shopping.

"Wealthy Teenagers Would Love This Best Western For Spring Break"

4
24/03/2016

Fantastic place for Spring Break. Wealthy teenagers will love this Best Western.The Oceanview rooms have tiny, but very nice balconies for two. I would stay here again. The soundproofing is particularly poor quality, but if you are a teenager partying all night and sleeping on the beach all day, interrupted sleep should not be a problem. If a fellow guest slams a door, the walls shake! There's a lot of noise from the open air restaurants adjacent, much screaming, dog howling etc. Superb view if you pay for the oceanview rooms. Fridge works well, coffee maker functions and is a typical Best Western model (one paper cup at a time), but it is in a very gloomy corner with no light. Microwave is on its own shelf (an upgrade over sitting on top of the fridge) but the plate does not rotate as described, so food cooks unevenly unless one takes affirmative steps to stop the cycle and manually turn the plate. As I lie in bed trying to sleep in room 223, I can hear in graphic detail the urine stream of a guest in a neighboring room... In the night, someone dropped their Ben Wei balls on the floor above mine (I am guessing what kind of metallic balls would fall to the floor in the night and roll around) at 2 am. At 6 am, my fire alarm started chirping. I assume it was a dying battery, because I wasn't emitting smoke. I had to leave the room, the manager changed the battery within the hour, but it started chirping again, so maintenance had to replace it altogether. I think my hearing is permanently damaged. However, that was only one of the 4 nights. Another night, someone's dog started howling. Other nights were better. I particularly appreciated the ominous presence of a plunger in the bathroom. That was very thoughtful of management! The toilets are great for seniors. The water level is low in the bowl, and the seat is reasonably high. The trick to a good flush is to hold down the handle until all is well. The plunger isn't necessary. The bath isn't really a bath. The plug is rigged so that water drains immediately. On the other hand, the shower head is a big, luxury rainwater type shower. They have aloe vera dispensers on the shower wall so one cannot steal the shampoo, conditioner and moisturizer. Wise! Internet went out and was serviced, so there was no internet for a morning. As I recall, their internet password was better than most. Management provides a safe and recommends that one uses it. The safe is on the tiled floor adjacent to the bathroom, and one has to lie on one's belly with a magnifying glass to read the instructions. This may be fine for an athletic teenager. It's not so great for seniors with bad knees. For those who can manage most of the above, the instructions are: enter your favorite 4 to 6 number PIN and add # (the hash sign). I tried 8 then 9 without luck before realizing the symbol was the hash tag. After that, it all worked well. Then the thing will lock, and it is big enough for many portable computers... an airmac and a handbag, anyway. The sliding french doors have a murphy bar for added security. That's a plus. Presumably, a nefarious guest could balcony hop. Seniors might prefer the Four Points Sheraton up the street. The breakfast is excellent and the breakfast room is well designed to make maximum use of the space. Part of a decorative column (holding the big TV) disappeared during the night. All day coffee is plentiful and free. Parking is excellent, right below the hotel, which is on stilts. The Parking area is well maintained and monitored by friendly janitors. I'd stay there again (but would take headphones).

"Musty and in need of an overhaul, staff and structure"

2
21/03/2016

Initially the staff was friendly and the room was ready upon arrival. The room was warm and had a slight musty odor, so we turned down the AC and unpacked before heading out for the evening. When we returned the room had cooled down, not cold, but cooler however the musty scent had become worse. It was late so we went to bed. By morning the smell was worse and unbearable, so I told the front desk. They told me all the rooms stunk like that because they were near the ocean. Really? We too live in Florida and know musty comes from dampness. So they said they would put a dehumidifier in the room and that would help. We returned later in the day and the odor had vanished, as well as my wife's cell phone. I informed the front desk and asked them to check the security tapes as there was a camera near our door. They said they would check and call me. No call. I check in with them again and they said they looked but didn't see anyone, but were still looking. No call. I checked again. They said no one came or went from the room between our departure and return. I asked then who put a dehumidifier in the room while we were away. She paused and looked surprised, then nodded. That was bull! She never even looked, didn't care, no apologies, not even surprised. We have never been robbed in a hotel before, but will be sure to never stay in a Best Western again and never recommend this property. I could go on and on about the dingy surfaces, cracked walls and the such, but that paled in comparison to the staff. At breakfast the first morning everyone could hear the morning staff complaining about the night staff with open profanity.

"NA"

5
21/03/2016

The trip was a very good trip and hopefully in the future I can find another Best Western as good as the one in Jackson. The beach is so very close to the hotel and that really worked for me. I will be back with my family really soon

"Best Best Western Ever"

5
19/03/2016

I'm not big on Jacksonville, however, this Best Western rang all the bells and my room entertained me on the balcony to some of the most sumptuous sunrises ever! The room was spotless and the hotel itself is beautifully appointed to make your stay exceptional. Oh and the breakfast was not just continental it was a full blown breakfast

"Affordable Oceanfront"

4
17/03/2016

I wanted to stay at an oceanfront hotel without spending an obscene amount of money. Considering that I had chosen a less pricey place, I wasn't sure what to expect, but I ended up being delighted with our stay here. The hotel itself is bright, cheery, and well-decorated. The attendants were all very personable and helpful. We had a balcony room that overlooked the town side of the hotel. The balconies of the rooms were very close to one another and not really private, but it was still nice having one. The room itself was very spacious and comfortable. I was able to hear my neighbors' conversations when we were both in our bathrooms at the same time, but other than that noise was not a problem. The breakfast was wonderful, so wonderful that the breakfast area was uncomfortably crowded with many other guests. But the food was still good (hot breakfast: eggs, bacon, sausage, biscuits/gravy, pancakes, French toast - yum!). My daughter and I both loved our stay and would love to come back if there were ever the opportunity.

"Spring Break Destination"

5
13/03/2016

Me and my buddies stayed here for spring break. Prime location on the beach with a great view. Was within walking distance to every restaurant and bar. Facility was clean and well kept. Spacious rooms with all the amenities you could desire. Complimentary breakfast to get your day started. Amelia at the front desk gave great customer service and was always welcoming to my group of friends. Definitely recommend for any type of vacation.

"Nice Beach Access"

5
13/03/2016

We stayed here for 5 nights while visiting our daughter in Jacksonville. It was a nice place, right on the beach, clean room and close to lots of things to do. Breakfast was always plentiful and hot. Every breakfast had either bacon or sausage. There is a pool but we were there for the beach and didn't use it at all. The restaurant on the north side can be a bit noisy. Parking is free and under the hotel. The only complaints are 1) the remodeling of the lobby/breakfast area. it is already tight and the bench along one wall isn't complete yet. That makes it difficult around the island where the cooler with the yogurt and butter are kept. Once they get it completed, I think it will be much better. The second problem is the wifi where you have to constantly have to enter the code on a web page on a captive portal page. It was a short code and easily memorized but it meant I had to do it every time we came back on the property with our phones. Overall, not a bad stay and a great location.

hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you for staying with us. Lobby renovations are now complete. We have also notified our WiFi provider to configure our system to only request the code, once every 24 hours. We hope to see you again soon.

"Great Staff, Great Beach"

5
13/03/2016

This hotel surprised me. The property was nice and clean and the staff was really nice. Access to the beach was perfect and you can walk to almost everything you need. The beach landscape was perfect for little kids who like to run on the beach without being too close to the waves but still being able to get their feet wet.

"Vacation"

4
08/03/2016

We were looking for a quick getaway from cold nh, we decided on Jax beach!!! Couldn't be happier, smooth flight to Jacksonville airport, rented a car and straight to the hotel! Perfect location, you can walk to many restaurants and little stores, clean beach with lots of college breakers having fun playing volleyball .... It wasn't crowded at all, plenty of room for everyone. The hotel offers a great breakfast with something for everyone! The front desk girls are all really nice! We got an oceanfront room and couldn't be happier!!! The sound of the ocean crashing= heaven. There's fun bars nearby but they were quiet fairly early. We love the area, lots of pastel houses that felt like Bermuda and fabulous architecture on the high rises. Very safe and friendly neighborhood... All in all very happy!!!

"fun trip"

2
07/03/2016

Close to beach. Clean rooms,Staff not caring if you have issues. Breakfast items good. Eating area clean and neat. They over book the rooms which might cause a family problems finding another place to stay in the area at the last minute.

"Great place to stay on the beach"

5
06/03/2016

The staff was very friendly. The breakfast was great. The bed was very comfortable and the room was very clean. I would highly recommend to anyone, business or pleasure. Thank you for an enjoyable stay.

"One Night On The Beach"

5
06/03/2016

Needed nice room for 1 night, Best Western fit the bill, wonderful view of the ocean, good breakfast, comfortable bed. Good choice of restaurants within easy walking distance. Easy check in and check out with adequate parking available.

"Try another motel!"

1
06/03/2016

Arrived March 1st...greeted in our Oceanview room number 226 by a cockroach and a palmetto bug...called front desk...nothing they could do! Pros-right on a very scenic beach...eat at Zetas Brewpub! Five o'clock homemade cookies! Cons-Bugs, very loud a/c, very tiny parking spaces, tiny continental breakfast area, dryer broke, strange unsecurable bathroom doors, strong odor from room carpeting, very erratic wifi.... For a newly renovated property at such an expensive price, recommend looking elsewhere! Bo K Lansing, Mi

"Oue first visit to Jax Beach enhanced by stay at Best Western OF"

4
03/03/2016

We were two couples who had never been to Jax Beach but decided to try it as a place to stay on our trek back from southern Florida to Virginia. It was a great stop--and the Best Western was an integral part of "great". We were greeted by a very gregarious desk clerk named Jaime who made us feel incredibly welcome--as did the entire staff there. Talk about southern hospitality! The hotel is right on the ocean and boardwalk and walkable to many bars, restaurants, and shops. Rooms are large and well appointed with all the comforts of home, including Direct TV! A nice breakfast was served up in the morning. The property is undergoing a renovation and is looking great so far. This is a real find. Stay here and say hello to Jaime. You will like everything about it.

"Nice Hotel"

4
01/03/2016

This Best Western Hotel is located on the Atlantic ocean. At check in we were offered an upgrade to an ocean front room since we were a Best Western Rewards member. The Room was clean and comfortable with a refrigerator and microwave. The front lobby is in the process of being updated so that will be a nice improvement shortly. This Best Western Hotel is close to many shops and restaurants. The gal at the front desk help us with finding a restaurant within walking distance We were there for an overnight stay so did not get to enjoy the beach that was VERY close by. There was plenty of free parking in a covered garage right next to the hotel and it was very convenient for us to unload our luggage.

"Jaclyn Cannady"

5
01/03/2016

I was pleased with the staff and the way they went above and beyond to make my stay pleasant. I do want to suggest Robes as well as beach towels at the Jacksonville Beach, FL. location. I stayed for business, but I would suggest anyone who is going to Jacksonville Beach, FL for vacation or maybe just a weekend getaway, to stay at this location because it is walking distance to everything and it is a wonderful experience to fall asleep to the sound of the waves.

"do not stay anywhere else!"

5
26/02/2016

This was a magical decision. Great location, good parking, good restaurants about, BEACH was right there. The other key component was the staff ! yikes- they are terrific; Melissa & Mariah was just perfection and made all the difference (since I was there for a funeral).....Jamie runs a good show! that breakfast was heaven. thank you to them all!! they try - and succeed. Join the BW club membership for best value.

"Great Place to stay as a Mayo Clinic patient."

5
25/02/2016

Small but excellent hotel. 20% off for Mayo patients. Staff, room, internet, location, and shuttle back and forth to Mayo are excellent. Shuttle drivers, Dill and Sonny went out of their way to help out before and after surgery. Beach, restaurants, Walgreen's, JAX Pier right next door. Staff just plain sweet and fun and very accommodating.

"This hotel sucked"

1
17/02/2016

Laundry out of order, room was dirty, no fresh sheets, construction closed most of lobby and all of breakfast area. We only stayed overnight and began our escape from this hellhole. We found relief a bock away at the Four Points by Sheraton. They treated us the way a fine hotel hold treat its guests for less than if we ad stayed more nights at the Best Western.

hotelgm99, Public Relations Manager at BEST WESTERN Oceanfront, responded to this review
We sincerely apologize for your experience at our hotel. Our breakfast area was being renovated and therefore breakfast was served on the 2nd Floor at a secondary location. Our newly remodeled breakfast area is now open. One of our sustainable efforts is to offer our guests the option to change the sheets upon request daily. The sheets are changed every third day. The guest laundry is now operational. We have just completed a full renovation of our lobby and breakfast area. Please give us another chance on your next visit to Jacksonville Beach.

"Nice Location, Small rooms"

4
16/02/2016

The hotel is under renovation so lobby was empty but you can see the potential after renovations. Hotel location is perfect balcony view is a beautiful oceanfront. Rooms are small and breakfast lacks quality but hopefully this will change after the renovations are complete. Staff was friendly, helpful and professional.

"Decent stop."

5
15/02/2016

All though this hotel is not the largest on the street it is on the beach and it is a nice place to stay in. The lobby was under construction we had no problems checking in and going to our room. The parking is outdoor but it is under the cover of the building.

"Nice weekend"

4
15/02/2016

Was in the area and priced several hotels. It was Valentines weekend and a marathon was going on on Sunday. The lobby is being renovated. Breakfast was on the 2nd floor. That was nice for us because we did not have far to go. Rooms have been updated and were nice. Bathroom is small but nice. Internet connection would not work on our phones. Overall very satisfied with our stay.

"Beautiful view!"

4
15/02/2016

Amazing and comfortable bed! beautiful views!!! amazing balcony! The staff was very friendly however the lobby was under construction and was an absolute mess and the elevator was very very tiny. Only 2 or 3 people could fit at a time and if there was a lot of luggage only 2 people.

"Nice Hotel"

5
13/02/2016

This is the second time we stayed here. The other time was about 3 years ago. We found everything just right and was the same last time. A very good location and a very friendly helpful staff. We will be back in the area and gladly stay here again. Thanks again to the staff!

"Read the Reviews !!!!"

1
08/02/2016

If you have sick children - asthma in particular, don't stay here! It set my asthma off due to it's old and must smell. They clearly have an issue with old appliances and old rugs, which need to be replaced. The room was small and the TV was smaller , and old, of course.

"our weekend in Best Western, Jacksonville, FL"

5
05/02/2016

Great motel, right on the beach. Very comfortable beds. expect to her some noise from the bars in the area. It did not bother me one bit but you do hear voices and such. We stayed during the weekend. excellent beach. Nice rooms

"great beach location"

5
04/02/2016

Property undergoing renovation during out stay. However, staff very professional and construction did not affect our stay. Property very convenient to beach access and local restaurants. Excellent value. Renovations, when completed Feb. 2016 will make this property VERY desirable.

"Overpriced"

2
01/02/2016

About what I would expect in a $50 per night Motel.Only difference is it is Oceanfront.Rooms are cramped,especially the coffee make area.Stucco around the balcony is crumbling.Overpriced for a January in Jacksonville.

hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Thank you for choosing to stay with us. The Best Western Oceanfront offers the best value of any oceanfront hotel in Jacksonville Beach. All of our rooms are at least 320 sq feet and some of them are larger. We also offer a complimentary full American breakfast. Our lobby and breakfast area will be completely renovated within a couple of weeks. We hope you reconsider the Best Western as your choice of accommodations on your next visit to Jacksonville Beach.

"Enjoyed our stay "

5
23/01/2016

The hotel was under construction but our stay was great. The room was perfect!! Comfy thick bed, with 6 huge pillows, room was clean and nicely decorated. Breakfast was great, bacon, sausage, gravy, boiled eggs, cereal, bagels, waffles, fresh fruit etc... Can use amenities at another close hotel, the staff was great (except the manager, she acted miserable our entire stay, she never smiled, and was short and cold, not only to the guest but to her staff). One of the staff members went out of her way for us. Her name was Moriah. Super friendly and very knowledgeable/helpful. This is a great place. I will def visit Jacksonville beach and stay at this best western again.

"They treat you like family and good value for your money"

5
21/01/2016

I have stayed at this Best Western several times for business and travel in the past couple of years. The entire staff is amazing and are very helpful with whatever you need. Indeed if you end up staying there often they even treat you a little bit like family. They always offer cookies in the afternoon and breakfast in the morning. They are even in the middle of a remodel yet all the service was still amazing. I always recommend people to stay here.

"Good Staff"

4
14/01/2016

Great staff, everybody greeted me with a smile and a friendly welcome everyday, Location is great right on the Jackson ville boardwalk, Lounge was under construction and remodeling. cons: breakfast a bit lower than I've seen in others, ok but didn't have any eggs and hash browns to go with the sausage and bacon. Other than that everything was good.

"Extremely clean & convenienct"

5
04/01/2016

Although there was major construction in the lobby and renovations, the hotel was overall clean, the room was excellent and the staff was very courteous and professional. The hotel is in a great location, but it was a little pricey...

"Convenient beach location."

3
03/01/2016

We stayed here for two nights before taking a New Years cruise from Jaxport on the Fascination. Very convenient location for beach, local dining, Walgreen's, and beach shopping. Plenty of dining options in the immediate area. All within walking distance from hotel. Lot's of people jogging, skate boarding,and bicycling in the area during the day. The hotel is an older place, but they are doing some upgrades or remodeling at the time of our visit. Parking is limited. One fellow with a taller 4x4 truck could not get under the overhead structures as parking is underneath the hotel for the most part. Rooms were neat and clean. Staff were friendly and helpful. I give three stars because it just is not a five star hotel. It is a nice place to stay.

"Good Beach Location with Average Amenities"

4
02/01/2016

Pool, horrible. Forget it. Beach and night life location Very Good. Nice staff, comfortable bed with reasonable amenities. Hotel is being refurbished Dec 2015. So, there should be some improvement. But if this is about location, the hotel is already good enough.

"Moldy room"

3
02/01/2016

There was mold on the bathroom and bedroom wall. The air conditioner was loud. The hotel was booked so I had to check out the next day and went to the Hampton at Ponte Vedra which was an excellent choice.

"Comfort in the Midst of things"

4
01/01/2016

This small property is oceanfront and right in the middle of Jax Beach main entertainment area.. Shops & resturants & sports bars etc. are all walking steps away. Afew shops away from Bandshell, and main festival grounds.Beach access right out the gate & short catwalk. Nice wide beach ; walk, sports, surf bike ride, sun, sharks teeth. Ocean frt room (2 queens), mini fridge, micro,ect.; balcony was small, alittle closed in, but still great views, breezes & sounds. Newly remodeled , nice colors & bedding, memory foam mattresses were wonderful! Slept with sliding glass doors open all nite. Groundfloor is parking, so all oceanfrt rooms are on 2nd or 3rd floor. Staff were friendly and helpful. Jamie the mgr. was spot on & sincerely friendly. Nice comp breakfast, with hot items. Lobby under total remodel, but we were never inconvienced, or heard any construction noises.

"Give and Take (I Still Have the Rash)"

2
31/12/2015

My time at Best Western Oceanfront can only be described as a series of "Give and Take." Give: The beds were incredibly comfortable, you sink into them like an injured lion in a pool of quicksand. Take: As soon as you walk into the door you are slammed with a stench so foul and disgusting that it is difficult to cling onto consciousness. It should be noted that I asked the front desk about the horrible smell, hopeful for a room switch, or even some perfumes, and they assured me that it was only the ocean breeze. Now, I love the smell of the ocean. Smooth, salty and relaxing, I would be pleased to stay in a room with this odor. But the smell in this room smelled absolutely nothing like the ocean. It smelled like death, rotting corpses, and pain and suffering. It was absolutely disgusting. I tried to resolve the problem by purchasing a can of Febreeze at a nearby convenience store but even that did little to mask to god-awful stench. Another Give: The TV had over 9,000 channels, so there was no shortage of entertainment. Take: It was sweltering hot, and this problem could only be fixed by turning on the air conditioning, which produced a sound much like that of 20,000 airplanes taking flight or Pangea breaking apart. The only up-side of the terrible sound, I suppose, is that if one were able to sleep with the horrendous noise, it would mask the loud jeers and yelps of drunkards at the pub next door. Give: The location was lovely, right next to the beach. Take: The scuttling of cockroaches on the floor, one of which I named Jim and trapped under a small trashcan (he barely fit.) I tried to dispose of Jim by setting him free upon the window ledge, but I soon discovered that the windows, much like that of a prison cell, were small and permanently glued shut. I was forced to carry Jim through the hallway, down the elevator, and to the front door where I set him free. It was a real shame the windows didn't open, because I was planning on cracking them a bit to help air out the horrible smell. Speaking of windows... Give: I did have, as promised on the website, a view. Take: That view was of the parking lot. Give: There was also a pool. Take: Don't believe the wide-lens photographs on the website, it is a kiddie pool. Give: the room was pleasantly spacious. Take: It's stench gave my mother an asthma attack. This would not be so concerning except that my mother is not, in fact, asthmatic. Overall, despite some positive attributes, I would not recommend this hotel to anyone who values their own well-being in even the slightest. I would not recommend Oceanfront to my worst enemy.

"Really nice hotel !!"

4
27/12/2015

I found this to be one of the Best 'Best Western's' that I have ever visited. The lobby was under construction but it will probably be even nicer once the work is completed. All I can say is I hope there is no charge for leaving at 530am without checking out at the front desk. I was unaware that I had to check out. Never do at any other hotels either.

"Big nice rooms with ocean view, friendly staff, best location"

5
25/12/2015

The rooms are big and comfortable. I have stayed here a few times and I booked rooms with ocean view each time. They are the best. Each room has even a private balcony, with a table and chairs. It's beautiful to drink the morning coffee looking at the ocean and feeling the wind. The staff of the hotel is super-friendly and helpful. Tammy and Moriah made my stay unforgettable, the nicest and most helpful people I've ever met in Jacksonville. The hotel's location is the best in Jacksonville beach, right in the center and also on the beach, with lots of cafes and restaurants and pubs around. I highly recommend it to everybody.

"Not a bad stay"

3
22/12/2015

My daughter and I recently stayed here. The hotel was under renovation; the number of workers wandering thru the property was a bit troublesome. However, that was the only disconcerting thing about this hotel. The front desk staff were very nice, and the hotel always had plenty of hot water no matter what time or how long the shower lasted. The room was very large and the rooms were quiet.

"Great room, clean comfy bed; great continental breakfast; steps from Ocean"

4
22/12/2015

This hotel does have some construction happening in the lobby. During my stay, however, I was not inconvenienced during check-in, during my handful of trips from the room to the area shops and restaurants, nor during my sleep. I heard nothing from the construction during my stay. I will tell you what I did experience. The room was clean, without a mildew/musty smell as described in other posts. We didn't get an ocean view balcony, but from our poolside balcony, a portion of the ocean was visible. Very comfy beds, a great cont'l breakfast and an outside pool gave my daughter and I everything we were hoping for throughout our stay. We were there on a Saturday night, and didn't hear any loud party people in the halls. Having a handful of restaurants merely just steps away was great, and the beach access was very convenient as well. Next time we are in Jax Beach, this will be the hotel we will come back to.

"Needs better management/supervision"

2
14/12/2015

The 1 st thing we noticed upon entering our room was the smell. It smelled musty/moldy. The 2nd thing was the mold in the shower. If you have allergies or breathing difficulties stay somewhere else. There is also construction going on in the lobby which no one informed us about and the continental breakfast is now on the 2nd floor in an emptied out hotel room. And yet they're still charging full price for the rooms with no discounts. This hotel is also located in a party section of Jacksonville Beach so if you're there for a quiet, relaxing vacation, expect a lot of road/foot traffic and being able to hear drunk revelers through the night and yes, even in the hotel hallways. They do have a small coffee station set up less than 3 feet from the check in desk. Made the mistake of stopping there and accidentally leaving our Garmin and ipod either there or in the room and both went missing but no one saw anything. Apparently this....valuables going missing...is an issue there. Unfortunately, we didn't read previous guest reviews about this until after our booking and stay. We will never book here again. As a matter of fact, we most likely won't book with any Best Western due to this experience.

hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
Hello Nancy, Thank you for staying with us. We sincerely apologize for not delivering on your expectations. We will review our procedures with our maintenance and housekeeping staff to ensure that your experience is singular and not the norm. We are located just steps away from many restaurants, bars and live music venues. We are also an oceanfront hotel with amazing oceanfront views. We are renovating the lobby and are keeping guest disruptions to a minimum. Progress comes with a price. Hopefully it's not at the cost of losing a customer. Best Western has some of the best locations and a award winning loyalty program and we hope you give us another chance. Do contact Jaime at the hotel regarding your missing items. We have a very strict policy around lost and found items.

"Hotel under construction"

2
14/12/2015

Hotel is dated and many of the rooms smell moldy. The lobby is currently under construction. The location of the hotel is the only positive at this time. This hotel could really be awesome if Best Western would choose to completely remodel all of the rooms. We noted a lot of paint on the ceiling and walls that seem to be covering/hiding mold.

hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review
We are remodeling the hotel and we started with the lobby. Guest disruption will be kept to a minimum as we are only renovating between 10 am and 5 pm. We apologize for any inconvenience this may have caused but we assure you a comfortable stay and some of the best views of the Atlantic Ocean and Jacksonville Beach. Visit us again soon to see the progress we have made. Coming soon.....hot cooked to order eggs!

"Great view on the beach side!"

4
13/12/2015

Stayed there in December booked the oceanfront room. The hotel is going through a renovation so, there was a lot of construction going on. The balcony was kinda small but the view was worth it. There were a lot of restaurants and bars close by within walking distance.

"Last choice on beach"

2
30/11/2015

This hotel is a 70's Motel. Needs total refurb and is under construction and no one told us when booking. Breakfast is pretty miserable. Room had good bed but the rest was pretty run down. Window looks out on the wall of place adjacent to it.

"Bar Walk-A-Bout"

4
24/11/2015

There are lots of bars and restaurants in the area of the hotel. Since we did not have beach weather, my son and I went on a "bar walk-a-bout" and had drinks in numerous bars all within a short walking distance from the hotel - fun times!

"Great stay"

4
19/11/2015

Very pleasant staff, the breakfast was satisfying and the location to beach was very nice. Internet was fine and the surrounding area provided easy access to activities and special events going on in area.

"Good Location, Old Tired Room"

2
12/11/2015

I chose it for the location, can't beat the location, but the whole hotel needs to be renovated. They were renovating the front area, but the rooms need to be done, the are old and tired and smell. I can't remember if I checked to see what the rating was on this hotel, I though I had stayed here before. Paid for the balcony oceanfront room and was just disappointed, it smelled and was very humid in the room.

hotelgm99, General Manager at BEST WESTERN Oceanfront, responded to this review
We are glad you were able to enjoy the oceanfront rooms. Along with our hotel lobby renovation, we will be renovating all of our guestrooms also. Irregardless, we could have done better to provide you a more pleasant stay. Please contact Jaime, the general manager, at your convenience. We hope you choose us again.

"Great place Great people"

5
05/11/2015

I stayed here for Halloween. It was also Florida vs Georgia weekend. This is the place to be if you want to be where the fun is at. You just have to park and walk( or crawl) to where everever your heart desires.. from resturants to pubs live music and of coarse the sandy beaches. I tip my hat to all the great staff that works hard to give you the best stay you could wish for!

"Always happy staying here when in Jacksonville!"

4
02/11/2015

Great walking distance to eating, nail salons, coffee shops, bike rentals, beach, pier, live music and shops! Easy in and out access to the hotel. Nicely patrolled by bike police making us feel safer.

"So Friendly"

5
01/11/2015

The staff was awesome from the time you walked in to the time we left, even when we would go out and come back in they wanted to know if there was anything they could do for us. The breakfast was great compared to other places we stayed the selection was great and in the afternoon they baked cookies, nothing like fresh warm cookies after a stroll on the beach.

"Great Location for a Brief Vacation"

4
21/10/2015

We just got back from a busy trip which included a few nights at Jacksonville Beach. This was a bit last minute and decided to stay at a hotel on the beach. A couple hotels had rooms with double beds but this hotel had the King. This was a very comfortable bed. At first, we were given a room right next to the elevator and when we objected due to the noise, they quickly and positively changed our room and upgraded us. While the rooms were a bit dated, the bed was comfortable, the shower nice and the room was fine. A local festival for Oktoberfest was going on a block away and the restaurants and beach area was very active. The location in the middle of all this was great, the price was good and the service was very good. Even the breakfast in the morning was very nice. Enjoyed it.

"A+ for walking to night life & weekend activity; A+ proximity to beach A+ bed comfort.....otherwise not so much"

3
15/10/2015

Another property available a block off the beach for the same price is more quiet, laid back, better breakfast, more low key for families and older couples desiring quiet over night-life. Best Western beds were VERY comfy, RIGHT on the beach, lots to do within SHORT walking distance. That said, the property is showing signs of age (bathrooms). The room smelled a bit musty, but the linens and bed smelled clean, were VERY comfy, and THAT is important for us. Might stay again, might not.

hotelgm99, General Manager at BEST WESTERN Oceanfront, responded to this review
Thank you choosing the Best Western Oceanfront. Our oceanfront property has an ideal location so you can walk to many restaurants and attractions. We will be undergoing an extensive renovation within the next few months. Visit us again and we appreciate you taking the time to write a review.

"Pre vacation before Disney"

3
11/10/2015

We stayed here two nights from NC before heading out for our week long Disney vacation. The air in the room didn't quite get cool enough even with it set on 65, however that could be because of the beach and Florida humidity. There were two things I did have issues with. 1. Our fridge had mold all in it and 2. the shower curtain in the bathroom had mildew all over it. Staff was friendly and the location was great

hotelgm99, General Manager at BEST WESTERN Oceanfront, responded to this review
I am disappointed that your stay was unsatisfactory. We will investigate this failure of our housekeeping staff in providing you with clean accommodations. I would very much like to speak with you directly to determine your specific arrival date and time (we can not tell from the review addresses). This will help us in making sure that we are providing our guests with the cleanest rooms in Jacksonville Beach. Jaime M. 904 249 4949

"Beautiful View"

5
06/10/2015

Very clean room. The linens were spotless and the bed was heavenly. The Wife was really wanting to bring it home, really. The ocean view was glorious and uninhibited. The waves crashing and surfers riding those waves provided an ambience that was wonderful and relaxing. The Balcony was of adequate size for 2 adults and the Room did not have any foul odors at all.

"Great Beach Value"

5
30/09/2015

The location could not be any better, the view was superb. Perfect for exercise, walking, proximity to other amenities, as well as wonderful food selections. They even had a new Health Store and bakery open up a few blocks from them. Awesome time! Loved the stay!

"Jacksonville lay-over"

5
30/09/2015

Picked this hotel on line so really did not know exactly where it was located. Got there very early (12 noon), and room were not ready. Friendly front desk clerk told us to come back around 2 PM but we were welcome to park there and use the ocean and pool. Got a room on the 3rd floor, clean, small refrigerator, micro wave, coffee pot and well stocked. I will say whoever painted the room did not do a good job and our view was of another hotel, but we were there for one night leaving early the next morning. Walking distance to several clubs and restaurants. Right on the ocean.

"NEVER AGAIN"

2
29/09/2015

my family stayed here last week. the rooms were okay and the location was good but the staff at this hotel is appauling. what kind of place allows their employees to curse at you over and over for just asking for a cot that we had paid for but hadnt been brought to the room! I wish I would have gotten this overnight persons name because corporate would have been my first stop. just take my advice and stay far far FAR away from best western oceanfront.

hotelgm99, Front Office Manager at BEST WESTERN Oceanfront, responded to this review
Thank you for choosing to stay with us. Our night auditor confirmed that a rollaway bed was requested and delivered. A security guard was present when one of the persons affiliated with the renter of record requested the rollaway using some colorful language. The security guard remained with that person at the front desk while the rollaway was delivered. Eventually the renter of the room had to be called to escort the intoxicated guest back to their room. Unfortunately, these things do happen and we are glad that situation was resolved safely and amicably.

"excellent"

5
28/09/2015

group of 20 stayed at this hotel prior to cruise. Beautiful hotel clean, and excellent service front desk was great. Beach right out the back door. Bars and restaurants all with in walking distance. Walgreens a few blocks away shops up and down the street. Great place to stay prior to cruising out of port Jacksonville.