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SureStay Plus Hotel by Best Western Humble, Humble

15617 Eastex Freeway, 77396, Humble, United States - See on a map
SureStay Plus Hotel by Best Western Humble - Welcome to the SureStay Plus Hotel by Best Western Humble! The SureStay Plus Hotel by Best Western Humble is ideally located in the center of Humble. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

This straight forward indoor corridor hotel is conveniently located off Freeway 59 and Interstate 69. The SureStay Plus Hotel by Best Western Humble lies 5. 5 miles from George Bush Intercontinental Airport/IAH and 18 miles from downtown Houston. We are just minutes from the Downtown Houston business district.

SureStay Plus

Hotel by Best Western Humble

LABEL_ITINERAIRE

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 7 guest reviews
NOTE ISSUED
Excellent
6
Very Good
0
Average
0
Poor
0
Terrible
1
REFER TO NOTICE
Business Business
2
Couples Couples
0
Family Family
0
Friends getaway Friends getaway
0
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Credit card number"

1
msstx65, Irving, Texas 16/07/2020

They took a photocopy of my credit card! Not cool! My credit card number is in their file for who knows to access. I've been a victim of credit card fraud and will be glad to pay more and stay somewhere else that do not make a photocopy of my credit card!

ASHESH SHAH, General Manager at SureStay Plus Hotel by Best Western Humble, responded to this review
Dear Michael Shelton, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are sorry for taking your credit card copy company policy require to do that for credit card fraud purpose we do not use for any other reason and no one has access to it. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, ASHESH SHAH GENERAL MANAGER SureStay Plus Hotel by Best Western Humble

"A great night's rest"

5
jdroberson70, North Houston, Texas 09/07/2020

I went into Best Western, just as an overnight sort of stay-cation. I enjoyed the nice, cool, clean room, the free wifi and the breakfast in a bag. The staff was very helpful, professional and friendly. I really enjoyed my stay and will be returning soon.

ASHESH SHAH, General Manager at SureStay Plus Hotel by Best Western Humble, responded to this review
Dear J Roberson, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, ASHESH SHAH GENERAL MANAGER SureStay Plus Hotel by Best Western Humble

"Great Stay"

5
User 15/06/2020

I really enjoyed my stay. The staff was very pleasant and always greeted you with a smile. They were also very attentive. Yye rooms were clean and beautiful. I will definitely be visiting again for my next trip.

SSPH15617, General Manager at SureStay Plus Hotel by Best Western Humble, responded to this review
Miss Gilbert, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, ASHESH SHAH GENERAL MANAGER SureStay Plus Hotel by Best Western Humble

"Great service and very welcoming host"

5
User 05/06/2020

Loved this Hotel and the customer service. There is a valero near with a truck stop which was awesome to get gas and my friend was able to park his truck. I had peace of mind and would really like to revite!

SSPH15617, General Manager at SureStay Plus Hotel by Best Western Humble, responded to this review
Dear Caroline Butler, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, ASHESH SHAH GENERAL MANAGER SureStay Plus Hotel by Best Western Humble

"Perfect hotel for the price."

5
Maryann M, Orange, California 31/05/2020

Newly opened so everything was fresh and new. Friendly staff and asked if there's anything else they could improve. Mgr really attententive to our feedback. We'll definitely be a returning on our next visit.

SSPH15617, General Manager at SureStay Plus Hotel by Best Western Humble, responded to this review
Dear M Maryann, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, ASHESH SHAH GENERAL MANAGER SureStay Plus Hotel by Best Western Humble

"Great new hotel near George Bush Intercontinental Airport (IAH)"

5
Erik815165, Conroe, Texas 05/04/2020

Great new hotel by Best Western that is literally brand new. Clean rooms, nice bathrooms, with a great shower head! The hotel's continental breakfast was great, eggs fluffy, bacon crispy, plus a good selection of other items. The beds were a little firm for me but pillows were soft and made for a good night's sleep. Ashesh Shah, the General Manager, and his staff were very friendly and welcoming. I thank you for the pleasant stay and look forward to staying there again on my next trip.

SSPH15617, General Manager at SureStay Plus Hotel by Best Western Humble, responded to this review
Dear Erik, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, ASHESH SHAH GENERAL MANAGER SureStay Plus Hotel by Best Western Humble

"best hotel in houston"

5
dcstewartdrywall, Cheyenne, Wyoming 30/03/2020

Hotel was immaculate, all team members were amazing, manager went above and beyond to make sure our stay was excellent . Breakfast was excellent. price was very affordable. We stayed in 2 other hotels before we found this one, they did not come close to the cleanliness or service of Surestay in Humble

SSPH15617, General Manager at SureStay Plus Hotel by Best Western Humble, responded to this review
Mr. Stewart, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 2819739951. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, ASHESH SHAH GENERAL MANAGER SureStay Plus Hotel by Best Western Humble

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.