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Best Western Plus Hotel Hood River Inn, Hood River

4.5/5  - basé sur 2959 notations.
1108 E Marina Way, 97031-2378, Hood River, United States - See map
Best Western Plus Hood River Inn - Property entrance The Best Western Plus Hood River Inn is ideally located in the center of Hood River. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Join us at the only award-winning Hood River hotel nestled on the scenic Columbia River shoreline. A vast array of room types are offered to suit a variety of budgets, from non-view value rooms to deluxe river view suites. Our rates are seasonal, with our peak season occurring from mid-June through mid-October. Plan a visit during our “off season” from late October through April for the lowest annual rates. Complimentary cooked to order breakfast (for qualifying room rates) served in Riverside - our on-site restaurant offering river views from every table. Also available: Lunch and dinner menus that change seasonally, including a Wine Spectator Award-winning wine list. Outdoor deck dining available seasonally. Cebu Lounge features flat screen TV sports and the best happy hours in town. Visit our inviting heated outdoor pool and spa - open year-round. Our modern indoor fitness facility features an indoor spa and sauna. Strong high-speed wireless internet signals available throughout our property to keep you in touch with the outside world. Our flexible meeting space can accommodate small meetings or large events. Contact our professional meeting planners and catering staff to help develop your perfect conference, wedding function, or retreat. There's so much to do - or choose to do nothing but relax. We hope to see you soon! **To reserve a room, guests must be age 21 & over - or 18 & over with active military ID. **

Best Western Plus

Hotel Hood River Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 2959 guest reviews
NOTE ISSUED
Excellent
1957
Very Good
770
Average
157
Poor
49
Terrible
26
REFER TO NOTICE
Business Business
351
Couples Couples
1362
Family Family
754
Friends getaway Friends getaway
248
Solo travel Solo travel
124
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Beautiful location along the Columbia River."

4
06/11/2018

Beautiful views of the lifting mist over the gorge during breakfast. Right on the Hood River riverwalk. The restaurant has been pleasantly updated. A lot of light and windows oriented towards the river views. The rooms are fine. Relaxed, unobtrusive, A great location to explore wineries, Mount Hood, the Columbia river gorge, and the nearby wineries.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear marktucker747, Your descriptions of our property and location are quite observant and appreciated. Thank you for visiting us, and for taking the time to submit a review. We hope you can stay with us again.

"Nice place to stop in Hood River"

5
06/11/2018

Nice older building. Well maintained. The rooms are comfortable and the staff aims to please. Great restaurant on site with an included excellent breakfast where you order from a menu and have table service.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 571pennys, Thank you for the fantastic review, and for observing so many key points about our property in your concise review. We hope your travels will bring you back someday!

"The Place we always go back to"

5
06/11/2018

Love staying here. The staff are very helpful and knowledgeable, Wonderful view of the Columbia. We love the bar, great service from Reneah, great food and very affordable prices. The fall foliage was wonderful, and hotel very close to shopping or whatever you want.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Elledog2000, It has been a spectacular, color fall season. We're glad you could visit and enjoy it. Thank you for taking the time to submit a review, and for your kind comments on our staff, views, great food and value. We hope you can return again soon!

"Excellent Value for your Money!"

5
05/11/2018

Great location, Great Amenities, Excellent Value. Staff is very friendly, the location is right on the river and the views are excellent. The hotel pool is nice and warm (even in the winter) and of course so is the hot tub with great views of the river. Great bang for your buck when you are looking for a weekend getaway in Hood River!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Flyer30850487593, Thank you for your high recommendation! We're thrilled to hear you found our staff friendly and enjoyed of our amenities, including our location, river views, heated pool and hot tub! We hope you'll be able to return again someday.

"Good place for Hood River"

5
03/11/2018

This is a very nice place to stay for the price you pay. It's right next to the river and a very quick drive or 15 minute walk to the downtown. The lounge had good food and had great drinks. And comfy beds too!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear James L, We appreciate you submitting your short and sweet review! We're pleased to hear you enjoyed our convenient location, food and drinks at Cebu Lounge, and the hotel's comfortable beds. We hope you'll be able to visit again in the future!

"Stunning view of the river"

4
01/11/2018

The parking lot, although large, was full when we arrived around 5:30 p.m. as there were still some conferences going on. One of us had to be dropped off at the registration after circling around the parking lot couple times. The check in was straight forward but the rooms were scattered all over the places so one really needed a map to get around. The building we stayed in had long hallways and the layout was a little strange/confusing. So expect some walking if your room is located farther from the building entrance. As we were going towards our room on the third floor, there was an extremely strong musty smell in the hallway. Didn't seem to have that problem on either the first or second floor so not sure the reason behind it. As we got to our room, there was a vacuum cleaner right outside of our door. At first we thought maybe our room wasn't ready yet but apparently that was not the case. The cleaning crew just somehow left it there. The room was of small size (but the bathroom was pretty large) and rather stuffy so we opened the patio door and walked outside. It had a spectacular view of the Columbia River since we had the River View room. We could see the outdoor swimming pool and spa at the ground level too. They were separated from the river by a walking path. The path was right next to the river and runs a long way to the other side of the bridge. The whole set up was very darling. It had been a long day so we decided to just dine in house. The restaurant had the river view also. We were seated after waiting for 15 minutes. Both of our dishes were great and the food and service didn't disappoint. We were surprised there was such a good restaurant inside a Best Western hotel! We were not sure why there were ear plugs in the bathroom and later found out what they were for. Throughout the night, there was constant lawn mowing sound (I am sure no one mows lawn in the middle of the night but that was how it sounded like) and some train crossing sound. Although the beds were not bad, the consistent noise made it hard to have a peaceful night of sleep. Breakfast was free. One could choose any breakfast item from the menu. We both had some egg related dishes. Unfortunately one of us got sick from the food and had problem throughout the day. The place looked clean so we were not sure where things went wrong but we are reporting it here and that took one star from our rating along with the stuffy room and smelly hallway.

"A Jewel Along The Columbia"

5
30/10/2018

Beautiful location with a view towards the rising sun. Comfort and a caring staff engender a relaxing experience. Restaurant offers delicious meals for a very reasonable value. Spacious rooms with ground floor access directly to the river. Perfect.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear dawgmanmike, Thank you for your review and compliments. We're happy to hear you enjoyed the views, "comforting, caring" staff, and your dining experience with us. We hope you'll stay with us again in the future!

"Oregon Hotel Standout!"

5
27/10/2018

I attended a work related 2-night, 3-day conference hosted at the BW. I anticipated an average experience and was rewarded with an exemplary one. The hotel room was immaculate, well equipped, quiet and spacious. I appreciated that the quality of the soaps that were made in Canada where consumer protection exists rather than the usual and customary questionable Chinese hotel hygiene products. The Gorge Room was comfortable and the catering staff top notch. The quality, freshness and care of the catering for breakfast, lunch and dinner was the best I have experienced in Oregon. This drove a large contingency of the group to reserve a private waterfront room for dinner at the hotel's onsite riverfront restaurant. Remarkable once again, both food and service. The culinary team is deserving of recognition and a high point of the amenities. I enjoyed my first stay so much I came home singing it's praises to my husband. We made a reservation for the weekend after Thanksgiving so I could share this BW gem with him.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear GlodeWanderer, Wow! Thank you so much for your outstanding review. We are happy to hear you enjoyed your overall experience with us during your conference, including our catering staff, quality and freshness of both your meals, and comfortable accommodations. We appreciate all your positive feedback, and look forward to hosting you and your husband soon!

"Heirloom Apple Tasting Trip"

5
23/10/2018

This hotel is wonderful. The river view side is beautiful. Excellent restaurant and lounge. Awesome deck off the restaurant with heaters at night so you can enjoy a late dinner or dessert without getting cold. Can't wait for next year's trip to Hood River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear wallseileen2, Thank you for your kind words about your stay with us. We are happy to hear you enjoyed the beautiful views, restaurant and lounge, and were able to enjoy a fall evening on our dining deck. We hope you visit us again in the future!

"Great location, nice room, good restaurant"

4
22/10/2018

The room was recently updated and we were upgraded to a king bed with a river view - NICE! The views of the river and WA state were awesome. The bathroom and room were very clean, internet worked well and TV was a good size. Breakfast was included in our rate - any one item on the menu with a beverage of our choice. The selection was very good and the service was excellent. Staff was friendly all around. The only negative was that the bed could have been a bit more comfortable. Nevertheless, we'd stay at this hotel in a heartbeat!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carey2016, We're thrilled to hear you appreciated your room with "awesome" river views. Thanks for all your compliments and details of your experience. We're so pleased you enjoyed your served guest breakfast along with excellent service at Riverside, too. We hope you are able to stay with us again in the future!

"Harvest Festival Tri0p"

5
22/10/2018

The room was spacious and comfortable with plenty of room for us. Includes a refrigerator, coffee maker, and microwave. The restaurant's food is very, very good. Breakfast items are not what you usually see at a hotel. . . and they are free with your nightly stay. Dinner is the same. Delicious! We had a buy 1 entrée, get the 2nd 50% off. Can't beat that deal! Make sure you make reservations or your wait could be rather long. The Columbia river view is awesome. Check to see if your room overlooks it. There is a walking trail, though. The hotel is in a great location.

"A really worthy choice in Hood River"

5
17/10/2018

This hotel has some of the best customer service that I have encountered in a long time. Friendly and willing to listen to any concern. The rooms are very clean and comfortable. The breakfast stands out as one of the better breakfasts out there. The whole experience felt like a resort and not a typical run of the mill hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear triumph1134, We appreciate your kind words and mentioning you enjoyed some of the best customer service you've encountered in a long time. We're thrilled you found our service friendly, rooms clean and comfortable, and your included guest breakfast so enjoyable. We hope you are able to stay with us again in the future!

"Beautiful inexpensive getaway!!"

5
17/10/2018

Stayed here for a wedding over Memorial Day weekend. It wasn't too overly priced for the holiday (you have to consider every place jacks up their prices) and check-in/out was a breeze. The hotel sits upon a river bank with stunning views. The rooms are very clean and you receive complimentary breakfast. I also accidentally left an expensive sweater behind upon my departure. I considered it gone but the hotel got in touch with me a couple months later and sent it back! Great views, comfortable clean rooms, and excellent customer service. Would definitely stay here again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear KatMeyer3, Thank you for giving us such a glowing review in all categories. We appreciate you sharing your experience of great views, comfortable clean rooms, and excellent customer service. We are also happy to hear your sweater made it back to you, and hope you'll be able to visit us again someday.

"Our mini vacation"

5
16/10/2018

A wonderful location overlooking the Columbia River. Comfortable, modern, clean rooms with plenty of space. I rate this Best Western among the nicest places that I have stayed in!! Perfect location close to downtown access and no freeway noise. The photo shows sunrise from our room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rogerlyles, Wow! Your short review packed so many highlights of our property. We very much appreciate your thoughtfulness and time to submit it. Thanks for visiting, and also for sharing your photo. We hope you'll be back.

"Wedding Weekend"

5
16/10/2018

We recently had a wedding in the Hood River area and we stayed at the Best Western. It was one of the overall nicest hotel experiences in recent memory. We had a beautiful view of the river gorge, a very nice room, a full service breakfast included with the room, and a great central location to everything to do and see nearby. I don't know whe or if we will return to Oregon but if we do we will definitely stay at this hotel again!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear tennisdir, We appreciate your kind words and compliments on your stay with us. We are happy to hear you enjoyed the views from your room, breakfast at Riverside plus the convenience of our location. We hope you are able to return soon!

"Love this place"

5
13/10/2018

we have stayed here before and will every time I come through Hood River. I travel with my dogs and this place is very pet friendly. You can even get a view of the river with a pet friendly room. The restaurant that is on site for breakfast is fantastic. There is a walking path right in front. There are Gas Stations Starbucks and McDonald's all close by.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Sightsee120569, Thank you so much for your generous review! We are happy we could accommodate you and your pets during your visit. We appreciate your compliments on a "fantastic breakfast" at Riverside, plus the mention of our walking path and location. We thank you for continuing to choose to stay with us!

"Beautiful Hotel on the River"

4
10/10/2018

The Best Western Plus at Hood River, OR is directly on the south side of the Columbia River. It is a mini-resort with water sports of many types (sailboats, jet skis, paddle boards, etc.). It has a nice pool and exercise room overlooking the river. The rooms on the north side face the Columbia River with balconies and a beautiful view. The rooms are nice, clean and spacious. Definitely a nice place to stop & stay alone the Columbia River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Roger S, Thank you for taking the time to submit a review. We appreciate your detailed description of our property, and are happy to hear all the things that you notices that make our guest experience complete. We hope you can visit again!

"Great Hotel Great Locaion"

5
10/10/2018

It was a first trip to the Columbia River Gorge for my wife and I so we wanted a nice place to stay. TripAdvisor gave the Best Western Plus very high marks so we booked a one night stay there. The whole experience was fantastic. The rooms were clean with all the amenities and the front desk staff were extremely friendly and helpful. Our room had a large window with a beautiful view of the Columbia River. The best part of this hotel is their attached restaurant called the Riverside. I reviewed this restaurant on a separate TripAdvisor review. We would definitely stay there again if ever we find ourselves in the Columbia River Gorge.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mike W, What a fantastic review! Thank you for following recommendations on TripAdvisor for your decision to book with us. We are thrilled to hear your experience was "fantastic," and appreciate you mentioning so many features of the property that contributed to such a positive stay. We hope your travels will bring you back our way.

"Room with a View"

5
09/10/2018

Our room looked right out onto the beautiful river, gorge and bridge. The 1.75 mile paved river walk passes through a charming marina, delightful family park, and natural area and two brewerie/ restaurants

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear zaabs5, Thank you for your short and sweet review. We're delighted to hear you enjoyed our river views and shoreline walking path. We hope you are able to visit again in the future!

"The best Best Western!"

5
08/10/2018

This might be the best Best Western in the US. Clean rooms, great included breakfast, heated year-round pool and hot tub with a view of the Columbia. Easy 15 minute walk along path to downtown Hood River. I live in Hood River and staycation here a few times a year. It is that good.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear WhereNext777, We thank you so much for your enthusiastic compliments and highly flattering review! We are so happy that you regularly choose us to staycation with! Hope look forward to welcoming you back!

"Relaxing stay"

5
07/10/2018

Great service and food was satisfying. This hotel is where i always stay during my business trip as i travel. The staff always greats you great and treats you like they would any other customer. Breakfeast is superb and always a nice way to start the day.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mikey A, Thank you for your kind words. We appreciate being your "go to" hotel for your business trips. We thank you for your comments on our friendly staff, and are thrilled to hear how our included guest breakfasts start your day off right. We will see you next time!

"Good for short business meetings"

4
04/10/2018

The facilities are good for short business meetings and to accommodate the attendees for a short period of time. There is nothing spectacular about this facility other than it is very conveniently located just off the interstate and located on the Columbia River it gives you some very nice views if you happen to be on the river side of the facility. Facility is clean and the staff is attentive; it is close to restaurants and coffee shops and fairly quiet for being close to the interstate.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 724shermant, Thank you for submitting your review. We are happy to hear our property well-accommodated your business meeting. We appreciate that you found our facility clean, staff attentive and location convenient. We hope you can return someday.

"Make this your hotel if visiting the area"

5
02/10/2018

Frequent travelers. We traveled as a couple with our adult daughter. The reservationist helped us choose the best room or us. We chose a 2 beds Riverview and it was perfect. Room was large, comfortable beds, clean, large bathroom with extra sink area. The view is beautiful. There is a walking path around the hotel which was such a nice added bonus. Breakfast was wonderful in the very nice dining area with a view. Make this your base hotel when visiting the area. Thank you to the helpful staff, including housekeeping.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear oceanlov1-12, Thank you so much for your kind words! We are happy to hear you enjoyed your visit, and found our performance high in all categories. We are pleased to hear your room met your needs, and that you enjoyed the walking path. It's great to hear you enjoyed your included guest breakfasts, too. We appreciate you recommending us as a base hotel to visitors of the area. We hope you are able to visit again soon!

"Good but pricey ."

4
01/10/2018

We stayed in a River Suite which was very nice but pricey. Good view of the river, spacious and clean with comfortable beds. On the downside there is no lift and dragging heavy suitcases up to the first floor was not a lot of fun. The on-site Riverside restaurant is worth a visit.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear SJG444, We are happy to hear you enjoyed your stay in our deluxe Riverside Suites. It's great to hear you appreciated the great river views, and that your suite was spacious and clean, with comfortable beds. We apologize for the inconvenience of carrying heavy luggage up a flight of stairs. We hope a good meal at Riverside possibly made up for it. We hope you can return in the future.

"Comfortable rooms in a wonderful setting"

5
29/09/2018

The Best Western Plus is a big step above the typical Best Western. Our room was spacious with good furnishings and a comfortable bed. Housekeeping was thorough and attentive. The staff was friendly and helpful. Rooms on the river side (which you should ask for) have great views of the Columbia River gorge. There is a good walking path right outside the hotel that you can take for a walk, or you can take it into the town of Hood river although that is a fairly long walk along the river. We enjoyed the on-site Riverside restaurant, which I have separately reviewed. A breakfast voucher was included in our room rate. There were just a few negatives, none of which decreased the enjoyment of our stay. There is no perter service so you need to handle your own luggage, but they do provide carts if you need them. Over the weekend there were a lot of special events, like weddings and conventions, going on so parking was difficult, but otherwise there was no problem from the events.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear david92130, We appreciate your detailed affirmative review. We enjoyed hearing not only your details of what contributed to the positivity of your stay, but also what we can improve on in the future. Thank you for your recommendation for our river-view rooms and for recognizing our friendly, helpful staff. We're also happy to hear you were able to enjoy the shoreline walking path along the Columbia River and our on-site restaurant. We hope you will visit again soon!

"Wedding Attendance"

5
27/09/2018

Beautiful location. Very clean and comfortable. Rooms good sized. Only had breakfast in restaurant and delicious. The cinnamon roll is huge! Must share. Outside pool and hot tub were great. Great wedding venue.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear legalsec_81,Thanks for sharing your wedding venue experience with others. We are so pleased to hear our location, rooms, amenities, and breakfast all added to a great celebration!

"Destination Wedding"

5
26/09/2018

This Hotel has a great waterfront view with easy access to Hood River and Mount Hood. The restaurant is great with a great wine list and the complimentary breakfast outdoors was exceptionally good. I would definitely stay there again if in the area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Bob S, We are pleased you chose the Inn for your destination wedding accommodations. Thanks for taking the time to submit a review, and for mentioning our river views, good location, and great dining experiences. We do hope you'll visit us again!

"Good Hotel in great location"

4
25/09/2018

Good hotel with very efficient and friendly staff in a great location on the banks of the Columbia River. Room was good and comfortable bed and clean with good housekeeping. Restaurant was good however a bit on the expensive side.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear John R, Thanks so much for submitting your review and for sharing your experience at the Inn. We are happy to hear you enjoyed your stay and found our housekeeping more than satisfactory and our beds comfortable. We hope you will visit us again soon!

"What every hotel restaurant should be."

5
24/09/2018

My wife and I stayed at the Best Western Plus Hood River Inn earlier this month. It was just a two night stay on our way to Crater Lake. The rooms were typical of this genre of hotel. Clean, comfortable, and nothing to write home about. We ate the first night in a delightful restaurant in Hood River, as I am not a fan of hotel food. However, they have us a certificate for 1/2 a second entree for the next night and we decided to give it a try. I'm glad we did. The ambiance was lively with a beautiful view of the Columbia River. The rack of lamb, we each ordered the same thing, was fantastic. Perfectly done not to heavily spiced. We each got 5 large ribs. My wife ate 2 and was full. I gorged myself on the other 8. The only problems were- no room for dessert and an additional 3 pounds the next day.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ronesq, We are happy to hear your positive dining experience with us made your stay so great. Thanks for mentioning that you found our dining room ambiance lively. We're thrilled to hear how much you and your wife enjoyed Riverside's rack of lamb. We hope your guest breakfast was equally delicious, and that you're able to join us again in the future.

"Excellent location"

5
23/09/2018

Lightning fast Wi-Fi. Beautiful location (the hotel is right on the river) Spacious clean rooms. Breakfast served at the adjacent Riverside restaurant was delicious. The only negative was the Grab and Go breakfast. The Grab and Go consisted of an apple, a granola bar, and water. It is a poor value compared to the breakfast available with your breakfast voucher at the Riverside restaurant. If you are leaving before 6AM for an adventure do not utilize the grab and go because you will be wasting money.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ccox397, We so appreciate your review of your stay and your comments on our "lightening fast wi-fi," beautiful location and spacious clean rooms. Thank you for taking the time to submit a review. We apologize that the Grab and Go breakfast was incomparable to our served guest breakfast at Riverside. We hope you still had a wonderful early morning adventure!

"Great hotel, great location, great service"

4
19/09/2018

I would most definitely stay at this hotel again. The location is convenient, yet beautiful by the river. The adjoining restaurant (where you can eat your breakfast) is good as well. We received an upgrade to a suite, which made it an even better experience. It was a very comfortable stay. The hotel has a gym with good equipment.

"great place"

5
17/09/2018

Nice view if the river and restaurant breakfast was one of the best. Lunch was big and very good. excellent place for summer or late spring be. Services is great. Very romantic place for couple. not much to see around except mount hood and scenic driver.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Zuhair K, Thank you so much for choosing the Hood River Inn for your Hood River visit. We are pleased to hear you enjoyed the river views during your meals at Riverside. We appreciate hearing you considered our location a romantic place for couples. We hope you are able to visit again soon!

"Great Hotel, but on the speedy side"

5
17/09/2018

One of the nicer places to stay in the beautiful Columbia River gorge. Make sure and get a river view room. Don't forget to ask for wine tasting passes at the front desk. The breakfast is ordered off a menu and food was great. Great bonus to your stay!,

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LindaB6127, We are glad to hear you were content with everything during your stay. Thank you for your review, and for your compliments about on our accommodations, including our river-view rooms, included guest breakfast and wine tasting pass perks. We hope you'll be back again soon!

"Impressive Hotel right on the river"

5
16/09/2018

We were impressed by how clean and quiet the room was. Spacious and nicely updated. Great little restaurant has awesome happy hour with a great vibe. Our stay included breakfast, anything from the menu not just yogurt and cereal. The food was excellent and we found this to be a great value add to our stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Pam A, We appreciate hearing you enjoyed your stay with us! Thanks for taking the time to write and for letting us and others know you enjoyed a clean, quiet the room. We also appreciate your recognition of the added value of our included guest breakfast at Riverside. We're happy to hear how much you enjoyed it! We hope you are able to visit again in the future.

"A Fabulous Staycation "

5
13/09/2018

My husband and I found ourselves in need of accommodations in our busy little tourist town while our floors were being refinished. Our first choice was the Best Western Hood River Inn. It was a great choice! Every possible need was considered without us asking; it was a seamless stay. We very much enjoyed rIverfront dining, the pool and hot tub overlooking the Columbia at sunset and our comfortable room. Even our dog got her own welcome packet. The staff were warm, helpful and good at their jobs. If you're coming to Hood River, stay at the Best Western Hood River Inn.

"Stunning hotel on the Columbia River!"

5
10/09/2018

We were gobsmacked and delighted when we arrived at this hotel to discover it was so high-quality and stylish. The decor was classy throughout, our river view room had gorgeous views and the bed and bathroom were very comfortable. We loved having a coffee on the balcony overlooking the river and the surprisingly decadent breakfast served on the river terrace. It was also great having a swim in the pool that overlooked the river too. Staff were excellent, location meant we could walk to town/nearby breweries easily. This is a great hotel that totally surpassed our expectations- only wish we'd been able to stay for more than one night!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Hannah S, Thank you for the flattering review! We are so happy to hear you had such a wonderful experience during your stay with us. We loved hearing our property "totally surpassed" your expectations, and that you were able to enjoy our views, shoreline pool and included guest breakfast. Thanks also for praising our hard-working staff. We hope to see you again soon!

"Gem on the Columbia!"

5
07/09/2018

Beautiful location along the majestic Columbia River. Great service and fantastic views! Aromas from the Riverside Restaurant were mouth waywater. Wish I had more time to spend at the Best Western Hood River!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carol L, Thank you for your kind words. We are happy to hear you enjoyed yourselves at the Inn, with great service and views. We wish you could have stayed longer as well and hope you can visit again soon!

"Sea Doo River Trip"

4
04/09/2018

The hotel was nice and the view of the river was amazing. Having their own private dock was a plus!The food was very good but the wait staff was a little bit challenged. It was a very busy holiday weekend so wait times for the restaurant were a bit long, and I felt like the prices for the room due to the holiday were a little to high. Overall I would stay here again but I would not during any holidays.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear russelsmith, We are glad to hear how much you appreciated our hotel and amazing river views. It sounds like you may have arrived by boat, which is super! It was a VERY busy holiday weekend for a few reasons, and we apologize if there were any inconveniences. Do check our rates during non-peak times. Sometimes you can find a great value. We hope we will see you again!

"Great place"

5
02/09/2018

Loved the suite. Wonderful food. Great views. Generous discounts on food. Highly recommend. They have a wine shuttle too. Good spot to go hiking. They provide info on where to hike. Great parking and near town. Could walk to town.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Gail Z, Thanks so much for taking the time to write, for including so many positives in a fun format. We are happy to hear you enjoyed all the common things, but also some specialty items like our wine tasting shuttle. We hope you are able to visit us again soon!

"Amazing experience!"

5
02/09/2018

The manager helped us get into a comfortable size room during check in. The staff were polite and helpful. The pool for three grand kids was fabulous! Everyone wanted to stay another night!! A beautiful place on the Columbia River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear mrita2020, We are delighted to hear about your great stay. Thank you for taking the time to submit a review, for your kudos to our staff and raves about our shoreline pool. We wish you could have stayed another night as well, and hope you can return!

"Excellent location!"

5
01/09/2018

Loved this hotel! Restaurant is great and the pool area was perfect for our kids. My only complaint is that the mattresses were not the most comfortable. My husband and I both woke up with sore backs.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear JRoettger, Thank you for sharing! We are pleased to hear you enjoyed dining at Riverside, plus our pool and spa area. We apologize for your experience with the uncomfortable mattress. We hope you are both feeling great now.

"Unexpected wonderful hotel"

5
30/08/2018

I usually don't expect that much from a chain hotel like Best Western. But the one in Hood River is absolutely great! From check in to check out the staff was so polite and accommodating. We arrived without a reservation and they found beautiful riverside adjoining rooms for us. Excellent breakfast which is free and cooked to order. Dinner in the restaurant was delicious and there is a two for one deal for guests. They were so nice about extending a late checkout too. Room are very nice, bed so comfortable and balconies overlooking the Columbia river. Pool, spa and fitness is first rate. It's just a wonderful place to stay in a beautiful location. Highly recommended!

"wonderful stay, relaxing but lots of things to do to kerp one"

5
30/08/2018

things to see and do. easy walking to most all. shopping, paddle boarding, kites, kite boarding, wind surfing and plenty of parking and vendors along the waterfront and town even if your not staying at the waterfront Best Western Plus. the pool, hot tub and fitness center are beautiful too!

"The amazing location keeps bringing us back"

4
28/08/2018

When we arrived, it was a hot afternoon and the computers at the front desk were being fussy, so a line had developed and there were some impatient folks, but the staff worked quickly and efficiently to move things along. The hotel was busy with two weddings the day of our stay and there just seemed to be lots of people. But our spacious riverside room was quiet and clean with a balcony overlooking a small dock and the bridge beyond. The grounds are well maintained, with benches here and there along a pathway that runs the length of the building on the riverbank. You can spend the afternoon watching the kite surfers with their colorful sails darting around in the distance. The sound of traffic rolling across the steel bridge subsides as the sun goes down. We enjoyed watching the barges slowly passing by and seeing the lights of White Salmon come on, as it got dark. The only shortcomings: outside lighting on the balcony is a bit annoying at night, shining into the room unless the curtain is pulled; and the bar doesn't have a blender. But the view was still awesome and my strawberry habanero margarita was still pretty tasty.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Walter747, How nice of you to submit such a detailed and kind review! We appreciate you recognizing our staff working "quickly and efficiently" during a busy time. We're pleased to hear you enjoyed the views, the shoreline path and surrounding area, as well as that your spacious, quiet, clean river-view room. We hope to welcome you back for another visit soon!

"Very good choice in Hood River"

4
25/08/2018

A very good choice if you are looking for hotel in Hood River, especially if you wish river view or to be next to the river. Rooms are comfortable, large and come with very nice breakfast. The hotel has the East wing and the West Wing. Buildings are three stories tall. First floor rooms have patios. Upper floors have either window or balcony. I would ask for balcony, as the windows do not even open (at least in the East wing). Rooms on the river side cost more, but you have a great view and it is less noisy because hotel is close to highway. Best rooms in my opinion would be the west wing on the second or third floor but not at the very very end because that you'd be right next to the bridge.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear James H, Thanks so much for submitting your review and sharing your experience at the Hood River Inn. We are happy to hear you enjoyed your stay and recommend our property to prospective guests. We appreciate you sharing tips on room locations too. We hope you'll visit again!

"Disappointing Check In "

3
24/08/2018

I don't expect early check in, but when I ask for one I do expect a polite response. My expectations were not met. I will need to update this once they do find a room for me, until then I have a cranky 5 year old to deal with.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear MikusTheFicus, We truly apologize that our front desk was unable to immediately accommodate your request for early check in. Unfortunately, during our busy summer season it is sometimes difficult to assure such flexibility due to high volume of room turnover. We hope the rest of your stay was enjoyable.

"3 star room or 5 star room, you choose"

4
19/08/2018

If you like a bland room with a view over a large parking lot, then choose the 3 star room and save about 20 bucks per might. If you want a room with a wonderful view of a wide river and mountains in the background choose a 5 star river view room. The difference is massive in terms of the experience.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear baywanderer, Thank you for taking the time to share your experience with us. We are pleased you pointed out some distinctions and hope you found a room that best accommodated your needs. We have a variety of rooms and are always willing to advise. We hope you'll visit again!

"very nice poeple there the receptionist are great very helpful"

5
19/08/2018

my room first floor.the breakfast was for free .the dinner was buy one get the next discounted .my husband and i went for the restraunt.the restraunt food for breakfast was ok we ask for white bread got wheat bread instead and we got candian bacon instead of ham

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Susan E, We appreciate you sharing your experiences with us and are happy to hear you were able to share a meal at Riverside. We are sorry for the switch ups and hope you brought it to your servers attention to make it right. Thank you so much for taking the time to submit a review. We hope you can visit again!

"Loved the location close to walking path to the marina and swim beaches."

5
19/08/2018

Fabulous location on the Columbia River. Traveling with our dog Henry. Great reception, dog treats and lots of walking paths out the door, swim beach, restaurant on sight was very good. Breakfast was a notch above. Would definitely stay here again

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear vicky060, Thank you for your kind words. We are happy to hear you enjoyed the our location, river views and walking paths. We are pleased to hear you considered your included breakfast "top notch." Hope we see you again soon!

"Felt Overcrowded"

4
15/08/2018

I came on a super-busy summer weekend and if I hadn't booked a slightly-calmer executive-floor room I think I would have gone bonkers. Lobby entry stairs were under serious construction and trash cans across the property and in front of the elevator entrance were overflowing. I had a clean, relaxing room with this serene view but the hotel itself was very chaotic. Once everything did calm down a little at night, I couldn't even leave my curtains open to enjoy the view while I fell asleep because there were super-bright permanently-on balcony lights. The included breakfast was indeed a full breakfast at their in-house restaurant (you can choose from a certain list of entrees) but the food itself wasn't great and the line was really long. They seemed to be short on waitstaff -- the restaurant itself had plenty of tables when we finally got inside.

"Amazing"

5
15/08/2018

Loved everything about this Hotel, room was nice and clean staff were nice, and very helpful, food was great and not that expensive... will return, and I will tell all my friends and family about how nice everything was...

"Hood River Gem"

5
14/08/2018

Best Western Hood River Inn is a little gem in a small town. The views across the river from updated rooms as well as from the patio restaurant are spectacular. The food in the restaurant is amazing, and seems better every year that I stay there.

"excellent location and a decent restaurant"

4
14/08/2018

Very good location by the mighty Columbia river! Foot path along the river for a morning or evening walk. Enjoyed the breakfast on the patio. Hotel is located by the highway 84, easy in and out. This hotel has a decent restaurant and ample parking space.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear dominicv752, Thanks for the great review. It's nice to hear you had such a positive experience with us, and that you particularly enjoyed our location and shoreline path with river views. We do hope you stay with us again in the future!

"Nice location to stay but their Restaurant Lounge Service was very poor!"

3
12/08/2018

When people go on vacation, they definitely shouldn't have to serve themselves their own breakfast beverage items because there are not enough servers working. The service was SO POOR, and not just once, but on both mornings we had our breakfast in the lounge area. It's not that the servers were bad, but to have only one server trying to manage 10 plus tables is crazy! If you wanted to start off with coffee and water, you needed to go up and serve yourself. This is not a buffet setting, but a sit down full service dining experience. As located inside a Best Western "Plus", one would expect to have excellent service when your paying a higher than normal nightly room rate. I will think twice about ever staying at a BWP property again if that is the type of service I can expect to receive.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Vinny C, We were very sorry to read of your poor breakfast experience in our bar and for this we sincerely apologize. As I mentioned to you when we talked on the phone, we were hit with large crowds in the restaurant all at once both days in question. Although we had a server call in sick at the last minute, it was not a situation where we weren't staffed correctly. It was simply an atypical rush of more than 100 guests within a 1/2 to 3/4 hour period. The area where you sat is used as a wait area for guests waiting to be seated in the dining room. so we apologize for missing you during the rush. Please know that this is not typical of our normally outstanding service and attention to detail. I was happy to hear that you had a good conversation with Ben, our front office manager and that he was helpful in making some resolution. We value your patronage and hope to have an opportunity to serve you again when we might show you our usual exemplary dining experience. And by the way, thank you for your kind comments about the food and service on the two nights you enjoyed dinners in Riverside. Thanks again for your understanding, and we hope we can make this up to you.

"Back Again"

5
10/08/2018

This is, by far, one of the best places to stay on a vacation. It appeared to have been redone and our room was beautiful. The breakfast was once again delightful. The best part of our stay was Happy Hour in the Cebu Lounge. The menu unlike anything we had ever seen. And most importantly, the food was outstanding. There were four of us and we just couldn't get over it. It was absolutely delicious. Hats off to the chef!!

"perfect location, excellent service"

5
08/08/2018

Magnificent location overlooking the Columbia River. Room was well equipped & clean. The breakfast was excellent, best I've had. Staff was cooperative and eager to please. I wish all hotels were this good.

"Not Your Typical Best Western"

5
08/08/2018

This is more like a Doubletree or a Hilton. They definitely earn the plus in their name. Nice rooms, super helpful staff, great pool and hot tub, beautiful views. They gave us coupons for free breakfast and dinner discount on arrival. Like a full breakfast too, really great! We arrived in a small boat from Portland and they have a dock you can tie up on overnight at no charge. Would definitely stay here again. Nothing but super friendly staff.

"Good Basecamp"

4
06/08/2018

We stayed here while my husband was attending a work conference. Over all the hotel was clean (east wing) and remodeled. Loved that our room was clean, didn't love that it smelled hospital antiseptic clean. It was giving me flashbacks of too many hospital stays. But in a place like hood river you don't spend much time in the room so it was OK. The front desk staff was very helpful and the pool/fitness center is AMAZING. If you are a light sleeper be aware that you will want to book a river view room because ours faced HWY 84 and the train tracks that are very active. You could walk downtown and the waterfront but it might be a bit much for some. There is a Starbucks and McDonald's in the parking lot which is convenient. The onsite restaurant was not great, would not eat there again but there are many great options in hood river. We would stay here again, just with a river view room next time.

"The most amazing hotel!!"

5
03/08/2018

I absolutely love the Hood River Inn. We stayed on the 3rd floor of the East Wing, and I don't think there is anything better than waking up to those Columbia River Views. The pool was a welcome reprieve during the HR heat wave and the breakfast tops any hotel breakfast I've had--not to mention it's free with the stay! We also had a relaxing and delicious dinner on the deck. Truly one of the best hotels!

"Great hotel"

5
31/07/2018

If possible select a room with a river view, especially on the first floor. Excellent location a bit away from downtown. Nice restaurant and very friendly staff. What's not to like? This may be the best hotel in Hood River, certainly better than places we stayed previously.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear BigJNK, We are delighted to hear you enjoyed your stay, and that you for your high recommendation! We appreciate you tipping other travelers off to your preferences, and thank you for your compliments about our restaurant, Riverside, and friendly staff. We hope you'll visit again!

"Massive, Impersonal, But a Lovely View."

3
31/07/2018

Do not misunderstand. When you're in your room - at least, in a river-facing room - this hotel has one magnificent quality: the view. Sit on the balcony facing ENE - toward the Washington shore - and this is a beautiful place. And your room is nice enough. Plenty of space. Decently furnished. But this vast, sprawling hotel feels crowded and a bit overwhelming. At check-in and at the restaurant, the staff handles the throngs of guests efficiently enough, but there is a distinct sense of the impersonal. You're a number, not a guest. Outside the rooms, the place seems a bit down-at-heels. The inner corridors are oppressively dark, their heavy carpeting a bit tatty. In the restaurant - at least, on the deck - the wooden tables feel a bit sticky. Wiped down, but not really cleaned. All in all, while the average guest will probably love this hotel and appreciate its offerings, those who prefer genuine hospitality will likely be reminded of the accommodations at a major theme park. There's nothing truly special about this hotel. Except the view.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Brabantio, Thank you for sharing your experience, and your praise of our property's spectacular river views. We are sorry to hear that your stay was not the experience you had hoped. We are currently in our peak season, and some days the hotel is at its most full. We certainly strive to make each guest feel important, because they are. You have given us some good feedback as we try to maintain the highest standards of cleanliness, comfort and service. Perhaps you'll consider returning during a quieter period. Thank you again for taking the time to submit a review.

"Gorgeous views"

5
30/07/2018

I loved this place. The view from the room was amazing. The service was great. Both breakfast and dinner were excellent. And best of all the prices were quite reasonable. I will definitely be back next time I'm hiking Oregon.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Andrew A, It sounds like you had a very nice stay with us. We thank you for taking the time to write, and appreciate your comments on our “great” service, views, plus your dining experiences for breakfast and dinner. We look forward to welcoming you back when you visit our area again!

"Wonderful service, Comfortable, Beautiful Views"

4
26/07/2018

I stayed here while on a business trip and had a great experience. At check in there was a line that went quick and I was greeted very warmly and professionally and checked in quick with lots of great information and a map and them asking if I had any questions. They were very warm, friendly and welcoming. My room was great - very comfortable with a nice deck and beautiful view! Nice amenities in the bathroom and a refrigerator. I had drinks in the lobby and the service there was also wonderful with great recommendations for wine that I loved. The restaurant was also good - I had dinner and breakfast in the restaurant and the meals were fabulous and we had no problem getting reservations and even changing the time - they were very accomodating. I used the walking path in the morning to take jog and see a little bit more of the area - it was gorgeous. I wish I had more time to stay here and would love to come back on vacation. Great job Best Western!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Hondo2, Thank you for sharing your visit experience with us and other travelers. It's great to hear check-in went exactly as we plan: quickly, with a warm welcome and all the information to make your stay as pleasant as possible. We are happy that your were very satisfied with your river-view accommodations, meals, beverages and service at Riverside and Cebu Lounge, and that you had a great jog from our shoreline path with access to the waterfront trail. We wish you had been able to stay longer too, and hope you'll make plans for a future return!

"Good location to explore gorge and my hood"

5
23/07/2018

Spent two nights here. First day followed the gorge out of Portland. The second day went on rte 35 to follow the hood river and hood mountain. The room was clean and spacious. It came with a balcony overlooking the Columbia River. The bed was very comfortable. I even took a dip on their outdoor pool.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ilene S, Thank you for staying with us and writing a positive review of your visit! We're happy to hear you experienced a comfortable stay with us, enjoyed the river views from your balcony, and took a dip in our shoreline pool. We hope your travels will someday bring you back to stay with us in the future!

"Beautiful View!!"

4
23/07/2018

We stayed in this hotel for two nights, arriving on a Monday. We were excited to be there after a long drive and threw our stuff in our room and headed for the walking path, then the pool. We ate dinner at the onsite restaurant (that's another review), and returned to our room at about 9 P.M. to find it HOT! But, it was late so we opened the screen door and sweated the night away. In the morning I called to tell the front desk that our AC was not working and they were very nice and said they would send someone up. Over an hour later I called again and promptly someone showed up and replaced the air conditioner. Kind of a freak thing to have happen, but that first night was rough. Otherwise the stay was great! The pool area is beautiful! The hotel is clean and everyone working there was friendly. I would stay again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Margo L, We so appreciate your review of your two-night visit with us. It's great to hear that you enjoyed our walking path, outdoor pool and on-site restaurant. As for the broken AC, we truly apologize for the inconveniece, and are glad to hear it was resolved. We appreciate your understanding and kind words. We hope you are able to visit us again soon.

"The best!!!!"

5
23/07/2018

This is the best Best Western we have ever stayed in!!! Nice room with lovely river view. The breakfast included in the attached restaurant was excellent. We had an extremely relaxing stay. Friendly, helpful staff. Couldn't ask for better.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear barbie47, Thanks so much for sharing your experience. We're glad to hear you consider us the "best Best Western you have ever stayed in." We are thrilled you were about to enjoy a relaxing, comfortable day with the help of our friendly and helpful staff. Please return again soon!

"Great view from a very nice room"

5
22/07/2018

We stayed in a room on the 3rd floor of the East Wing. From the room we could see the traffic and activities on the Columbia River, both shores and from the balcony we could look down at the busy pool. It was a nicely done room with the extra comfortable chair that we like, a good bed with a better than average duvet. There were adequate outlets for our electronic stuff. Sparkling clean bathroom with two sinks and huge shower. In and out was easy. We had dinner in their Riverside Restaurant and both of our choices turned out to be very good. The wait staff was friendly and given that their were a plenty of them, the service was good. It was a little too windy for our tasted on the outside deck but it looked like a good place to be. The included made-to-order breakfast was pretty standard but well done. We will choose it again when we are in Hood RIver or vicinity.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ron98642, We're so glad that you took the time to write a detailed review of our hotel and your dining experience with us. Thank you for your kind remarks about our rooms, view, comfortable beds, and dining experience at Riverside. We look forward to having you visit us again in the future!

"Room with a view!"

5
20/07/2018

This was our second stay,and by far the best! Our room was a lower river view room with a patio to watch the river go by! The outdoor jacuzzi (with a view) also a great way to soothe the sore muscles.

"Our choice for a second visit...."

5
18/07/2018

Although the Best Western Plus, in Hood River, Oregon, was not our original choice when researching places to stay in the Columbia Gorge Country .......it will DEFINITELY be on our next planned visit there!! It's a real gem!! Our junior suite overlooking the Columbia River was perfect, with all the amenities found in 5-star hotels. The staff couldn't have been more welcoming, warm, efficient, and promptly attending to our every question and/ or request. Those staff members manning the front desk consistently advised us with the best possible information, even recommending a wonderful local eye clinic for a minor medical issue. We've already recommended this Best Western to many of our friends and relatives for their future stays in Oregon.....and we'll definitely make return visits to stay at this Best Western! Socrrtz

" Nice remodel-staff needs training"

3
15/07/2018

The remodel of this hotel was nicely done. The setting is beautiful, as always. The staff seems indifferent to its guests—something that shouldn't happen in a hotel in this price range. I called the desk to see how to retrieve a message it turned they had sent me. The person I spoke with said to find the black book. It would probably have the information. She did not know how to retrieve voicemail. The restaurant was no better. The waiter failed to bring us coffee. When it was clear (after at least 15 minutes) we had been forgotten, we, in series, asked three other people for coffee and not one obliged. We got coffee when our breakfast was delivered. There were plenty of employees who were busy talking with each other and not meeting guests requests.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LOMike, Thanks for your visiting us, and for your candid comments. It sounds like you enjoyed our property in many ways, including our setting. We're sorry to hear, however, that the service you received was underwhelming. Service is generally something we receive high marks for in these reviews. We will review your experience with our front desk and dining room staff and will make sure we capitalize on it. Thanks again for sharing. We hope you'll give us another try someday!

"High End BW in a beautiful location "

5
15/07/2018

Our family of four stayed 1 night. Wish we had stayed longer. The BW is located right on the river near the bridge. The views are stunning and it is high end. The decor is modern. The service is excellent. The rooms are spacious. And there is a nice pool right on the river. We had both breakfast and dinner there - both excellent. There is also a river outfitter right next door for rentals. The only downside of this property is that walking to town is a bit far and you have to cross an interstate. Would stay here again. The kids loved it!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LadyRouge, We're so glad that you took the time to write your detailed review of our hotel. Thank you for your kind remarks about our rooms, views, decor, service, and shoreline pool. We are happy all our amenities suited your family of four. Thanks so much for your feedback, and we hope to see you again someday.

"Fabulous location for a bargain price!"

5
14/07/2018

Book this hotel! You won't be sorry. We had 2 rooms (one was a suite) that slept our family of 7 very comfortably. The staff was friendly, the complimentary breakfast was surprisingly very good, which was at the on-site restaurant with made-to-order food. The pool was great with an incredible view of the river, and we rented jet skis at the place right next to the pool. We would have stayed another night, but our week driving down the Oregon coast was already planned. We would highly recommend this hotel to everyone.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jules D, Thanks for offering such a positive review of your stay! We're happy to hear that everything suited you and that your group of seven was well-accommodated with a suite and guest room. It's great to hear that you found our staff friendly, accommodations comfortable, and Riverside's complimentary guest breakfast surprisingly very good. Thanks for mentioning our shoreline pool with river views, too. We hope you had a great trip to the coast, and hope your travels will bring you back for a future visit!

"Great views and better restaurant"

5
11/07/2018

Wow - right on the river and lovely grounds. The pool and spa were in a beautiful outside setting with a glass screen to protect against the wind. The restaurant was amazing. We went for breakfast and dinner and had very good meals and service. Try the Salsiccia for dinner and the corned beef hash for breakfast.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Anne V, Thank you for your kind words. It's nice to hear you enjoyed our pool and spa in a beautiful outdoor setting with wind protection. We are also happy to hear you enjoyed your dining experiences with us – and we appreciate your recommendations. We hope you are able to have another visit with us in the future!

"Ehat a great surprise"

5
09/07/2018

We haven't stayed at a Best Western in ages. What a wonderful place! Check in was easy and the front desk staff were terrific. Our room was very nice and clean. We had a lovely balcony that faced the river. Bed was very comfortable and the hotel was quiet for good sleep. Would stay here again. We had a free breakfast in the hotel and we're able to choose off the menu. That was a bonus!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Judy T, We couldn't be happier that we hit all the marks for you. Thanks for submitting your review and for the high ratings. We especially appreciate your acknowledgement of our “terrific” staff. And we are delighted you enjoyed the amenities of our rooms and complimentary guest breakfast. We hope you'll be back someday. Thanks again!

"Hood river "

4
09/07/2018

Very comfortable room with a river view, I'm not really sure how the other hotels are as far as price in the area are but the room rates were kinda pricey. The room was clean and the bed was comfortable. The view was great and they have a bar and restaurant in the hotel that in my opinion was great. The location is great and I would stay there again. We had complementary breakfast that was included with our room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Alan S, We are so appreciative of your complimentary review. It's great to hear you enjoyed our clean and comfortable rooms, the views, location -- and that you thought our on-site restaurant and bar were ‘great'. We hope you will be able to visit us again soon!

"Annual Summer Treat"

5
09/07/2018

Every year in early August to celebrate my husband's birthday, we stay here for a night or two and play golf at nearby beautiful Indian Creek course. We ADORE this hotel. The service is outstanding, the property is always tidily groomed, the food is great, and clean, comfy rooms with a lovely view of the river. In this day and age, it's hard to find such great quality for what we spend, not to mention free parking and a complimentary FULL breakfast in the restaurant, not just pastries and coffee! What value! And the pool, spa and gym are high quality and always clean! Something else this hotel offers that makes it a diamond in the rough is the executive floor where children are not allowed. It's great for a couple like us who are looking for a romantic and quiet getaway (and business travelers, of course). It's hard to find properties these days that have an adults-only area. BWHR found the perfect formula to cater to both families and adults looking for a peaceful stay. We can't wait for our next stay - already booked for next month! :) We love this place - don't change a thing, PLEASE!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Indmark, We'd like to express thanks for your glowing review and five dots in all categories. Thanks for taking the time to write to tell us about your annual stay with us. We enjoyed hearing all the things you particularly liked—our service, cleanliness of our rooms and property, free parking and our complimentary breakfast. We are happy to hear you are able to enjoy the perks of the executive floor, for your "romantic and quiet getaway." And thank you for the outstanding compliment of "having found the perfect formula to cater to both families and adults looking for a peaceful stay." We can't wait to welcome you for your stay next month!

"Sipping on Maryhill wine and enjoying Columbia River!"

5
09/07/2018

What a great stay at BWP this last month! I had a very relaxing evening sipping wonderful rose wine I just purchased from Maryhill Winery nearby and cooling off while sitting on the balcony. What a view of the Columbia River! Also, I have stayed previously at BWP but before their remodel - looks great and is very comfortable! Great customer service too! I'll be back for sure!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Glenda L, Thank you so much for your kind words about your stay with us. We are thrilled you were able to enjoy our views while sipping on local Maryhill Winery Rose. We appreciate your kind words about our remodeling and customer service. We look forward to your next stay!

"Exceptional View"

5
04/07/2018

My boyfriend and I decided to take a drive to Hood River last minute. While there we thought let's make a night out of it so we looked around online and stumbled across Best Western. First off, the hotel itself is beautiful. The staff takes very good care of it. The room price came with free breakfast which was a full breakfast and not continental breakfast like most hotels offer. The view from our room as well as the restaurant was breathtaking. The swimming pool and jacuzzi have a nice view of the river which was cool. Best part, you can rent water sports equipment right there by the hotel. This will be our go to place each time we visit.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 538shawneem, It's great to hear you made a spontaneous decision to stay in Hood River! Thanks for finding us in your search, and for the fantastic compliments about our hotel, staff, views, and shoreline pool facility. We appreciate you mentioning the many things you enjoyed about our property. We hope to welcome you back to stay again soon!

"Excellent Service!"

5
02/07/2018

Beautiful hotel with a great view!! I came here for a spontanious dinner with my cousin on our road trip from BC. The food was delicious and fresh! Laura was our server! She was wonderful, professional and had a beautiful smile. Keep up the great work Laura! If I am ever back in town I will be back for a Chicken Cesar Salad! A+ service!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Aleah95, Thank you so much for taking the time to share your experience. We are happy to hear you enjoyed your stay, and especially food and service at Riverside. We will be sure to pass your message along to Laura for her A+ rating, We hope that you will be able to visit again in the near future!

"Beautiful hotel"

4
30/06/2018

Great location with a fabulous restaurant that has wonderful views of the Columbia river. The wines are from local wineries and the beers are from local breweries. The food was very good. You can walk along the Columbia River and watch the wind surfers and kite surfers.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Debbie J, Thank you for your kind words. It sounds like you really enjoyed our beautiful views of the Columbia, our local craft brew and wine offerings. Thanks for visiting and we hope to see you again in the future!

"Good view! Ask for a river side room."

4
30/06/2018

Really a nice view of the columbia river. The walking boardwalk right next to the river is good for a morning run or an evening walk. The breakfast service at the restaurant is a bit slow but has good food.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear sudhir b, We are appreciative of your kind compliments, and thank you for sharing the news about our nice river views and convenient shoreline path. We apologize if our service was slow for your guest breakfast experience at Riverside, but happy to hear you enjoyed the food. We hope someday you can visit again!

"Beautiful hotel right on the Columbia!"

5
29/06/2018

It's a beautiful hotel right on the Columbia. The rooms are spacious and clean. We were there for two nights and because of an earlier booking we had to switch rooms for the second night. They were so accommodating! The staff moved our luggage to the new room as soon as we left for the day. The complimentary breakfast was amazing and we had dinner there on the last night because we were given a coupon for buy 1 entrée, get the second free if you charged the meal to your room. Food was fantastic. They have outside dining and we ate outside and had awesome views of the river.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear htsteacher, We're so happy to hear you had such a wonderful experience with us and that the switching of the rooms was a smooth process. Thank you for your kind words on our complimentary guest breakfasts and your dinners at Riverside! We are happy you got to enjoy the beautiful views from our deck. We hope you can visit again in the future.

"Great food, friendly people, wonderful view"

5
21/06/2018

Stayed here w family, I booked two rooms. Rooms were clean and quiet, one had a great view of the river. We saw the town, and decided to have dinner at the hotel. The restaurant is right by the Columbia river, outstanding views. Seth was our waiter, and was top notch. Very professional, helpful, and friendly. He even took our photo. The food was excellent--we had clam chowder, the seafood risotto, and a veggie burger. Risotto was the best. Portions were huge, had enough leftovers for another meal. The free breakfast the next morning exceeded my expectations--table service, not a buffet, very friendly waitress, and excellent food, even excellent veggie options with egg whites. It is a short drive to go into the town for other dining options; get there before the shops close at 6 PM if you want to go shopping.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear clea711, Thank you for submitting your detailed review and traveller tips. We are delighted to hear you and your family enjoyed so many elements about your stay, from your rooms to our river views. Thank you for the many compliments about our onsite restaurant, Riverside. We're happy to hear you enjoyed the food and service for both dinner and our included guest breakfast. We hope you'll make another trip to visit us in the future.

"Pup and people friendly"

4
13/06/2018

I just checked in and I already like 5 things about this place. Friendly, fast, late night check-in. Dog-friendly: Treat bag. Mutt Mitts. Dog area. Little patio right out my sliding door. Reasonable pet charge. Walking trails along the river with FANTASTIC view. Eco-friendly reward: $5 credit at their restaurant if you decline cleaning & towel service. FANTASTIC view from public areas. My room isn't fancy. Don't care—-it's clean and has good water pressure and a comfy bed. There should be bedside connections for electronics. Do care. Must charge all the devices. The A/C is effective but noisy—-it does help mask road noise in my highway-facing room though. Do care about a cool, dark bedroom.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear marthainoregon. Thanks so much for your succinct review sharing the things you liked from the start. You mentioned some points that are rarely mentioned, and we appreciate your attention to detail and feedback. We hope the rest of your stay was also great, and that you'll return someday!

"Excellent"

4
11/06/2018

The hotel was very nice, clean and had friendly staff. My husband and I ended up eating dinner at the restaurant for both nights that we stayed because of the amazing river views and great food. Breakfast was also good! I would highly recommend staying here if you are in hood river area. Affordable price and you get a lot for your money!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Danielle M, Thank you so much for your kind words. We are so happy to hear you enjoyed your stay and meals with us. We're glad to hear you were able to experience our friendly staff, great food and amazing river views. We hope you have a chance to stay with us again!

"Excellent"

5
11/06/2018

Come to the Hood River area three times a year and this is the only place we will stay. We've looked for other places but this always Rises to the top. You're right on the river, prices are reasonable and if you ask anybody in town they will tell you the riverside restaurant is the place to eat. I realize this review is redundant because all the reviews I read are similar, but I want to reiterate this is the place to stay and eat if you're doing anything in the Hood River area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ternan S, Thanks for your high recommendation and scores in all categories! We are delighted to hear we are your preferred Hood River property! Thank you for explaining the reasons you love to stay with us, and that you continue to choose our hotel for its views, our value, and our onsite restaurant, Riverside. We hope you'll be able to return again soon!

"Okay but not great"

3
10/06/2018

The hotel was nice but nothing special. Older and could use some updating. Room was spacious but the balcony was small with cheap furniture. We also found a toe nail clipping in the room, which was disgusting & in plain spite. Nice breakfast included at the restaurant but we did not enjoy our dinner there. Great view, right on the river but overpriced for quality of stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear sarahbbop, Thank you for taking the time to share your thoughts and experiences from your stay. We are constantly making updates to our facility and improvements in all departments. We are terribly sorry for the toenail clipping found in your room. This is unacceptable based on our high standards of cleanliness, and we will work harder to prevent this from occurring again. We are happy though that you were able to enjoy your guest breakfast and the views in Riverside. Thanks again for visiting!

"Almost completely perfect"

4
04/06/2018

For the price I paid, this was probably hands down the best value I've ever gotten out of a hotel stay. The free breakfast in the morning was fantastic- choose from a decent assortment of entrees made to order at their restaurant with coffee, tea, or juice. The bath amenities were nice quality. The pool/spa has the most incredible view of the gorge and is spacious enough for many guests to use at once. Nice tv with a good amount of channels, a spacious room and bathroom with a wet bar and fridge+microwave. Our room didn't have a scenic view but it was made up for with high ceilings and clean space. I only had two very minor complaints. One- it is confusing to navigate between wings of the building. We were in the west wing on the third floor and had to go down a flight of stairs to the second floor to cross to the other side of the lobby and then go down to the first floor in the east wing to access the pool. You couldn't cross between the third or first floors without either going to the second floor or outside. We had to basically walk in our towels past the restaurant and the front desk which was a little embarrassing. Two- some guests got robes to wear to the pool and we didn't. I don't know if it's because we had a cheaper room but the pool towels they gave us were rather small (although they were plentiful). The on-site bar has the best happy hour- full size portions at tiny prices! The mac and cheese was amazing. We didn't have time to go to the restaurant for dinner. Great location with access to the shoreline trail along the river, and only about a 20 minute walk into town. Wine tasting and the fruit loop are a short drive away and there are endless hiking opportunities and outdoor recreation in the region. All in all I could not recommend this hotel enough. I wish the staff at the front desk informed me of some of the concierge amenities offered such as the wine tasting pass. I wish this hotel wasn't 3000 miles away so I could visit more often!!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Kristin L, We so appreciate your positive review and details about what contributed to your affirmation that our property is a great place to stay. We also value your input on what we can improve on in the future. It's great to hear you were able to enjoy a dip in our shoreline pool, your guest breakfasts at Riverside, and happy hour meal in Cebu Lounge. We hope you'll indeed be able to return someday!

"Wonderful staff, very nice hotel"

5
04/06/2018

Excellent front desk staff, really pulled out all the stops to get us a great room at a great price. Very nice dinner at the restaurant with Caroline providing some excellent recommendations tailored to what we wanted. Cheesecake is a specialty of the house and well worth saving some room for after dinner.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear thosco2004, What a welcome review! We are pleased to hear about your great experience, and thank you for taking the time to write about it. Thank you for mentioning your nice dinner at Riverside. We hope you'll be back soon!

"Great stay! Best Western's Best Hotel!"

5
04/06/2018

Hey so this is a nice place. I think best western and I think cheap hotel with no frills. The grounds were nice, the restaurant was excellent. Made to order breakfast was top notch and the view of the river and gorge is fantastic. Service was excellent. Could not recommend it enough. Do stay on the 2nd floor though, as the main floor walk out rooms will tend to have a bit of noise coming from the 2nd floor. It wasn't bad, I just don't like hearing other people above me.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Spud577, We appreciate your high recommendation, and your positive comments about our property grounds, views, and excellent service. We are delighted to hear you enjoyed your guest breakfast at Riverside. We hope you can visit again someday!

"Weekend in Hood River"

5
04/06/2018

Lovely hotel located directly on the river. We were upgraded to a river view suite which was great! Hotel is well maintained, staff very helpful. It was a beautiful walk along the river to get to the town for dinner or to try one of the several brew pubs. Great weekend get-away!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear F806XNianw, We are delighted that you enjoyed your stay with us. We're happy to hear you appreciated our Columbia River shoreline location, friendly, helpful staff, and property. We're glad it all made for a great weekend getaway, and we hope to welcome you back someday.

"Beautiful views and Amenities "

4
02/06/2018

Highly recommend this hotel. A few positives: Right next to river with spectacular views Grassy area for the kids ( facing river ) Extra large bathroom towels ( beach size ) Comfortable beds and down pillows Very large living area in one bedroom Queen suite. Stayed in King Executive on way back through ( photo's included are King ) Beautifully landscaped Fabulous bar and dining area Fantastic Riverside restaurant/ Ambiance Walking trail along river and into town is right in front of property. Pass Marina and local dog friendly park on the way. Great pool area Only negative for us: Service was extremely slow at their riverside restaurant. Took an hour to get our breakfast order Worth extra $ for riverside views. Have to drive or walk ( 20 mins ) into main shopping/ restaurant area. Overall, highly recommend.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Kya02, Thank you for the many positive comments and descriptions on the Hood River Inn. We are pleased to hear you enjoyed the views, our shoreline trail, lawn and landscaping, beds and pillows, and dining at Riverside. We apologize about the wait for your guest breakfast. Thanks for taking the time to write, and for choosing to be our guest.

"Beautiful location right on the Hood River"

4
31/05/2018

Comfortable Hotel in an excellent location. Had a room facing the river and were very pleased with the overall service. A bit of a tricky parking lot coming off the main road and using GPS. Easy to miss it and end up in the next state.

"Best around there"

5
31/05/2018

Excellent location and easy to find. Check in fast and professional. Room was a little small but clean and functional. The bath was of adequate size with big fluffy towels. Small shampoo bottles. The in room coffee service area was very cramped. Bed was good as was the pillows.

"If you are touring the Gorge MAKE THIS your base camp, you can thank me later!"

5
30/05/2018

We showed up without reservations, late Friday, ahead of Memorial Day weekend. The lobby was crowded and we were all set for a lot of drama. Instead what we got was extraordinary professionalism and a staff who was really interested in making sure that our vacation stay was exceptional. (Special Tip of the Hat to Alaina and Danee!) The property sits right on the river with easy walking paths extending all the way down to Hood River Waterfront Park (Solstice Wood Fire Pizza- pFriems Brewery, not to be missed). It is a 5 minute drive into downtown Hood River with all the shops and such. Our room was first rate with a comfortable bed, good internet and cable. Microwave and a good mini fridge rounded out the room. The property had everything you might need; indoor and outdoor hot tub, sauna, pool and even had guest laundry if you want to travel light and sneak in a quick load. You are 100 yards from Button Bridge and an easy ride into Washington. Make sure that you hit White Salmon and see the Gorge from the Washington side. Then do a loop down to Cascade Locks and cross the Bridge of the Gods back onto the Oregon side. We closed our trip with an eBike tour with Sol Rides. Again 5 minutes from the hotel we met our guide and headed up to the scenic highway (no cars and great views) and then biked to a local orchard and winery (Idiot's Grace). Charlie was the perfect guide, offering that delicate balance of local insight and good natured banter. We would highly recommend SOL Rides and will most certainly tour with them again! So as I said, If you are touring the Gorge make this your base camp and you will be HAPPY you did!

"GREAT PLACE"

5
29/05/2018

Had a ground floor river side room. Very nice lawn and comfy room. The restaurant food was very good. All the staff was very helpful and friendly. Did not take advantage of the pool. Pet friendly. Will stay again.

"Great stay, nice hotel"

5
29/05/2018

We really enjoyed the BW Hood River - the pool, bar & staff created a fantastic experience. I would highly recommend this hotel being conveniently located to everything. The breakfast is excellent and is included with your stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear finkstag, Your comments about your stay were so positive and succinct. Thanks so much for the high recommendation and for contributing to our TripAdvisor reviews. We're happy to hear you enjoyed our shoreline pool, Cebu Lounge, staff, and served guest breakfast. We hope you'll be our guest again in the future!

"Beautiful Property Professionally Run"

5
25/05/2018

I have never stayed at a Best Western Plus, and my past experience was Best Western (not Plus) has always been less than average. This property is beautifully maintained, we had a room right on the river, and despite being close to the highway, it was quiet at night. The lobby is pretty, and the restaurant was surprisingly good. It is not within walking distance to downtown Hood River, but a very short drive. We will be back.

"Beautiful Hood River views"

5
23/05/2018

Great location and views, real breakfast (not the powdered eggs buffet), nice pool and hot tub. Be sure to ask for the wine-tasting pass if you plan to check out the nearby wineries. Also, be prepared for windy weather. Wildflowers were out at Tom McCall Preserve near the Dalles.

"Anniversary"

5
23/05/2018

Our 50th anniversary vacation. What a wonderful surprise when we checked in and went to our room. We had been upgraded to a room with a wonderful view.Dinner in the restaurant was so good and breakfast was a treat,ordering from the menu.No cold cereal.If it wasn't 2000 miles away we'd visit again soon

"Great location and food!"

5
23/05/2018

This is located in the heart of Hood River right on the river and the views are incredible. The onsite food was delicious and very helpful. The hotel staff was very helpful and suggested many activities to do.

"Good stay, great views, nice amenities"

5
21/05/2018

We had a room on the top floor with a great view of the river with all its activities. The room was quiet and comfortable and the hotel was conveniently located with a Starbucks across the parking lot and a nice walkway along the waterfront for walking. We enjoyed use of both the pool and hot tub.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Eestigirl, Thank you for submitting your review. It's wonderful to hear you enjoyed our shoreline pool, hot tub, and river views from your quiet, comfortable room. We hope to welcome you back again!

"Good hotel with a couple minor issues"

4
16/05/2018

I've stayed in this hotel in several different occasions and might come back again. The hotel is in a great location, literally right in front of the river and it was very comfortable. There were many good things I could say about this hotel. I have 2 complains that I must mention though. First, the AC units in rooms are EXTREMELY loud. At night I couldn't even have a conversation with my wife or watch TV because the ancient AC was working VERY loudly. We had to turn the unit off in order to sleep but the room got too hot. Second, the cleaning staff were knocking at our door as early as 8 am, asking us whether we need the room cleaned. What kind of hotels bother their customers by knocking at their door at 8 in the morning like that? People go on vacation to relax and rest, not get bugged like that. If the hotel were to fix those two issues, I'd give them 5 stars instead of 3.5 stars I'm giving.

"stay and taste"

5
14/05/2018

Enjoyable stay, quality service, clean rooms, good food and wine that was in room prior to our arrival was an excellent red! my husband and I would definitely stay again when in Hood River Oregon. our room had a beautiful river view, the location is perfect for getting out and exploring the different wineries and tasting rooms in the area.

"Late stop enroute"

4
13/05/2018

Convenient location enroute and right by the highway. Check-in desk person was very friendly and helpful. Gave me all the options and came up with a good price based on my short stay for one person only. Had to hit the road early the next day for appointment in the valley.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear casbury0823, Thank you for your short and sweet review. We're happy to hear the Inn was a perfect place to layover during your travels. We appreciate you mentioning our friendly, helpful staff and convenience. We hope you'll have a chance to visit again.

"Still a good hotel, but needs some work"

4
10/05/2018

I reviewed this hotel last year and gave it five stars, but in this past year, I have noticed a change. It really needs some refurbishment. It didn't feel very clean, and my room in particular had a smell in the bathroom (kind of like a sewer), a broken screen door, and cobwebs all on the patio ceiling (I had a balcony room). At the end of the day, the location is amazing on the river, the free breakfast is incredible (thanks Josh for taking care of us!), and the staff is very nice. But this hotel is in need of some updates.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear faithc, Thanks for sharing your feedback. We are pleased to hear you always enjoy our location on the river, included guest breakfast at Riverside, and kind staff. Nonetheless, we are disheartened to hear you found some maintenance issues that we must address. Thank you for letting us know. We update different sections of our property regularly. If you place your reservation directly by phone, we may be able to take special requests, and can discuss options based on price. We hope you'll keep us in mind for your next visit to the area.

"Great place to stay!"

5
06/05/2018

The room was clean and comfortable! Staff is very friendly and helpful. The food is top notch for the money. We will stay here again! The pool is heated and open year round as well. We travel to Hood River often and have always had a great experience at this hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear alleykat888, Thank you so much for choosing the Hood River Inn time after time when you visit Hood River. We appreciate you mentioning our friendly and helpful staff, food at Riverside, and our heated pool. We look forward to your next visit!

"Great way to bring in summer"

5
04/05/2018

Excellent location, service and food. Could not ask for better! Staff were friendly and the Riverside restaurant is one of the better places I have been too. The inclusion of breakfast adds to the Value of this Hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear vanpaul2, We're delighted you had the opportunity to stay with us, and thanks your high recommendation! We're so pleased you found so many things above and beyond. Best wishes and hope you choose us again for a future stay!

"I weekend getaway"

4
03/05/2018

Very accommodating Hotel for families on banks of river in lovely setting. Comfortable, friendly staff and decent food. We had a 5 year old with us who never wanted to leave the pool. Nice walks along the river and to center of town. It was a good choice for weekend away from Portland with family.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Profb59, We appreciate hearing you enjoyed your stay with us! Thanks for taking the time to write, and for your positive comments about our setting, friendly staff, and food at Riverside. We hope to welcome you back again soon!

"Mountain Biking "

5
03/05/2018

We stayed 2 nights in a river view room on the first floor. We had plenty of room to store our bikes. The room was clean, spacious and comfortable. Breakfast each day was an added bonus...very delicious! We used the pool and hot tub after our bike ride and it too was wonderful. We also had a night cap in the bar with some dessert and the staff was excellent. I will definitely stay here again and highly recommend it to others.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Nanette T, We are delighted to hear of your enthusiasm about the Hood River Inn! It sounds like you explored quite a bit in your two days, including many of the Inn's amenities. Thanks for sharing that you enjoyed Riverside's complimentary breakfasts, our shoreline hot tub and pool, and relaxing in Cebu. We are so pleased to hear you'll be back!

"Great service. Nice hotel. Great people"

5
02/05/2018

I've been there for 90 days and loved every Day there.the hotel has a nice rivier view. Special thanks to Cher from CEBU who always made us feel at home and always made sure we had every thing we needed.thank you Cher!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Arvid84, We'd like to express our gratitude for your three month stay, and for your kind review. It's great to hear you enjoyed our river views, and thanks for mentioning how much Cher made you feel at home. We hope your travels will bring you for another visit in the future.

"Great Hotel!"

5
02/05/2018

Check-in and Check out were fast and easy. Staff was courteous. Breakfast was perfect. Servers were really nice and made me feel welcomed. View from the restaurant was beautiful, especially at breakfast getting a sunrise with coffee. I'll definitely be back.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear t0nysim0n, We are elated to hear you enjoyed your hotel stay and breakfasts at Riverside. Thank you for taking the time to submit a review, and for mentioning the things you appreciated about your stay. We look forward to welcoming you back!

"Very nice hotel and personnel"

5
01/05/2018

Stayed here for three months and had an excellent stay here. Very clean room, bathroom and a good clean bed. The service I got in those months was very good. Personnel was very helpfull and friendly and took very good care of me and my collegues. I don't know all the names but a big thank you to all personnel for giving us a temporary home in Hood River Lesley

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Lesley D, We were delighted host you and your colleagues for an extended stay. Thank you for the complimentary review on TripAdvisor. We are pleased to hear our staff and service made your temporary Hood River home even better. Thank you for mentioning your accommodations were also great. We hope if you return to Hood River, you will visit us again!

"Great place!"

5
25/04/2018

My wife and I recently visited Hood River. We had stayed several places around town before and then our daughter in law recommended that we stay at the Best Western. It was an great suggestion.. The room was great and the staff is excellent. We found the bar and the restaurant to be outstanding. Right along the river with a convenient pathway to the marina, the park and downtown. On top of that, the rooms were very reasonable and the restaurant coupons only added to the value.

"Great hotel"

5
24/04/2018

We have stayed at the Best Western Plus Hood River Inn several times. Each time we have found it to be excellent. The rooms are comfortable and the beds are as well. Very clean - provide nice soaps and shampoos. The breakfast that is included is not your typical

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Lesly47, We are elated to hear you've enjoyed several stays with us, and have been so pleased. Thank you for your kind comments about our accommodations and included guest breakfast at Riverside. We appreciate you submitting a review and we hope to welcome you back soon!

"The best Best Western"

5
23/04/2018

Hands down the best Best Western I've ever stayed at. The restaurant is incredible, from the service, to the food, to the view of the Columbia River. I love the breakfast, and it's nice to return after a long day and not have to think about going out again to find dinner. In fact, for my entire 10 day visit, I didn't eat a single breakfast or dinner anywhere else. Without exception the restaurant and front desk staff are the perfect combination of personable and professional. I visit here once a year and see many of the same people with each visit, which speaks volumes to me about the hotel's quality. Another good sign is that every employee, from restaurant to front desk to housekeeping and maintenance, acknowledges residents with a smile, even when just passing in the hall. Even the location is great—easy access, great view, with a Starbucks just 100 yards away.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 159gary, First of all, thank you for the thoughtful, extensive and well-written review. We especially appreciate the kudos about Riverside. That you chose to eat 20 meals with us over a 10-day stay speaks volumes. We are very proud of Chef Mark DeResta, his staff, and their exceptional standards. Thank you also for letting us and others know you appreciate our staff throughout the property, as well as our location and views. We hope to see you again next year. Thanks again for your wonderful review!

"Stayed for a Wedding"

4
22/04/2018

We were in Hood River for a wedding with numerous family members. Best Western accommodations were nice and they offer pet friendly rooms. The room included complimentary breakfast which was much better than expected.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Heidi T, We'd like to express thanks for your complimentary review, and for staying with us. We hope the wedding was a success. We appreciate hearing our accommodations and included full breakfast made your visit even better than expected. We hope you can come again!

"Nice rooms with excellent breakfast!"

4
22/04/2018

We stayed 2 nights at the Best Western. We were in Hood River for a wedding and the Best Western offered a great location, reasonable prices and a fantastic complimentary breakfast. Our stay was very enjoyable and we would definitely stay again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Stacy T, We are delighted to hear you had a wonderful stay at our property during your wedding visit. Thank you for recommending us, and for mentioning our included served breakfast at Riverside, location, and value. We hope to welcome you back someday!

"Views of the gorge."

5
18/04/2018

When the opportunity arises or I have business in the Hood River area, I always try and make my stay here. The views are wonderful, the breakfast choices are amazing. Friendly helpful staff, I have always enjoyed my stay. I would recommend this hotel to anyone.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mark K, Thanks for being a return guest, and for sharing the main reasons you enjoy staying at the Hood River Inn: wonderful views, our complimentary served breakfast, and friendly, helpful staff. We look forward to welcoming you back!

"Fantastic Riverview!"

5
14/04/2018

We stayed in a 2 room suite by the River. It was a fantastic stay with friends before our wedding. The room was fantastic, we ordered room service and it was surprisingly affordable! We would definitely stay again

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carmie B, How wonderful to hear you had a great stay with us, and congratulations on your marriage! Thanks for mentioning your suite was fantastic, and that you were pleased with room service. We hope you'll be our guest again soon!

"Beautiful Location and Hotel"

4
09/04/2018

We stopped here after a long day of driving and were pleased with our decision. The hotel is fantastic and the views of the Columbia are amazing. Our problem was that we arrived on the first day of Spring Break and the place was very busy. It took a while to check in as we stood in line behind 4 other groups. When we got to our room we were again pleased at the appearance and view from our 2nd floor balcony. We changed and headed for the pool only to find a huge crowd which was depressing, but again, Spring Break. After dinner and a nice walk, we went to our room, cleaned up, and watched a movie. Things were quiet until we were ready to go to bed. The room above us and the hallway seemed to be raceways. Not just little children, but adults were running about back and forth to the pool or something. We did not sleep well at all and because of the noise perhaps, our bed seemed very uncomfortable. We did have a good experience with the menu selection and complimentary breakfast from the restaurant. Checkout was no problem as we got an early start the next morning. Honestly, no complaints other than the tremendous amount of noise that we experienced from others staying in the hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Patrick-Stacee, Thanks so much for submitting your nice review, and for choosing the Inn for your spring break getaway. It's great to hear you very much enjoyed our property, including rooms, views, shoreline pool, and included guest breakfast. We apologize that it was a very busy week, and that the noise from other guests hampered your stay. If you visit in the future without children or pets, we recommend our Executive Level rooms, on the more quiet third floor. We hope to welcome you back during a more relaxed time!

"Enjoyed our stay"

5
07/04/2018

Spacious clean rooms. Included breakfast was great, with lots of options. Heated pool was nice, even on a cold day. Easy walk into town and along the river. We had a room facing away from the river and it was a little noisey with freeway traffic.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear L0zz85, It sounds like you had a wonderful stay, taking advantage of many offerings like our heated shoreline pool, shoreline path, and included guest breakfast at Riverside. Thank you for choosing the Inn, and for submitting your review!

"Great hotel for family with pet(s)"

5
05/04/2018

Great location for family with pets. Swimming pool was perfect. Would love to see kids menu at the restaurant revised (for example, peppered bacon be regular bacon, pizza size is too enormous). Otherwise, great value for a family and a pet.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear gloschang, Thanks for staying with us on your recent trip to the area, and for sharing your recommendation as a kid-friendly and pet-friendly property. We are happy to hear you enjoyed our shoreline pool, and we appreciate your suggestions for Riverside's kids menu. We hope you'll visit us again.

"Luxury Continental Breakfast"

5
04/04/2018

Stayed here the night before our half marathon run in the gorge and booked super last minute. Could not have been more pleased with our experience. The hotel is beautiful, very new and modern looking. Plenty of parking, very comfortable beds, black out curtains and a phenomenal "continental" breakfast. The breakfast served as part of your hotel stay is in the hotel restaurant and is served sitting at booths with a menu. Unbelievable! We could not have been happier to have delicious egg and potatoes before our big run. Yum.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear hannahkay11, It's fantastic to read such a detailed, positive review! Thanks for taking the time to share your experience, and for mentioning all the things that made our hotel ideal for your half-marathon stay. We appreciate your great comments on our room comfort and included served breakfast at Riverside. We hope your run went well, and that you you'll be back for many more stays.

"So dog friendly!"

5
04/04/2018

So very happy with our dog friendly room. It was clean, somewhat remodeled, and ground level making it so easy to take our new puppy to potty. Plus a great view of the river. On another note, the restaurant/bar is super popular and a great place to have a drink and/or dinner. In the bar Eric impressed me with his diligence on our bill. We started as a group of 6, soon to be a group of approximately 15. With both drinks and some shared snacks and a few meals as well. I can't tell you how many times a server will mess this up when it comes to the bill. I was (happily) shocked to see all our bills were perfect. No mistakes whatsoever! Great job Eric! I wouldn't hesitate to go back for a few nights away.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 96AprilS, We appreciate your five-dot review! We are so pleased you enjoyed our your pet-friendly room with river views plus easy access to outdoors and our shoreline path. Thank you also for your kind comments about Riverside and Cebu, and especially the kudos for Eric on what sounds like not only excellent service but impressive organization under the circumstances. We hope to see you again soon!

"Great Experience"

5
03/04/2018

Great breakfast and love the view of the river from the room. Also had dinner at the restaurant and was not disappointed. It is kind of noisy from the bridge traffic but definitely will visit again. It is probably the best accommodation in the area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Angela Y, We're so pleased you enjoyed your stay with us, and appreciate your high recommendation. Thanks for mentioning things that distinguish our property: lovely river views, included served breakfast at Riveside. We hope you have a chance to visit again!

"Great!"

5
02/04/2018

Great stay all the way around! Will definitely recommend and stay again in the future. Beautiful view and room. Staff was wonderful from the moment we walked in the door. Location was easy to find. Thank you.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear kaylaczerw, Thanks for your high recommendation, and for sharing the many reasons you enjoyed your stay with us: river views, wonderful staff and convenient location. We look forward to welcoming you back!

"River view get away"

5
24/03/2018

We could not have had a better experience. Everything from the check in time to check out time was amazing. The staff at the front desk and restaurant we outstanding. Some of the best fish and chips we have ever had from the Riverside. The view from out balcony of the Gorge is a view I never grow tired of seeing.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear tmcatt2, How fabulous to know your experience could not have been better! Thank you for letting travelers know you enjoyed our staff, the views, plus the food (especially fish & chips) at Riverside. We hope you'll plan another getaway with us soon!

"Nice location, cozy, great view"

4
24/03/2018

Real american, original even if belonging to a chain, nice view, on the river of Columbia river, nice trails, I recommend a river view room, convenient location near I84 and other services. Relaxed atmosphere.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear giosox, It's great to hear you enjoyed many aspects of your stay, including our relaxed atmosphere, your river view room, our convenient location, and shoreline path. We appreciate you recognizing our property as "original," too. Thanks for choosing the Inn. We hope your travels will bring you back in the future.

"Nice weekend"

4
23/03/2018

Great views, nice staff, easy access. Had a great weekend. Very easy to get back into downtown Hood River, and with nice weather a very easy walk. If you want a hotel on the river that gets you some rest this is the place

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear shays23, Thank you for submitting your review and letting us and others know you had a great experience. We appreciate you mentioning our nice staff and great views. We are so pleased you had a great weekend, and that you found our hotel a restful place to stay with easy access to downtown. We hope your travels will bring our way again!

"Outstanding!"

5
22/03/2018

A fabulous suite with terrific appointments, clean, spacious, most comfortable. From check-in on... it was the best! It's conveniently located off I-84 but our suite faced the river for a great view and was facing away from I-84 so was quiet which is just what we wanted. Ask and ye shall receive!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Gail B, We're delighted to hear how much you enjoyed your recent stay with us. Thank you for your "outstanding" recommendation! We're so pleased you enjoyed your room, our location, and great river views. We hope you'll visit us again when you travel to or through our area.

"Very nice hotel"

5
08/03/2018

We really enjoyed our room recently, it had a beautiful view of the river, it was clean and comfortable. The only negative would be that the restaurant on site was expensive. But it is close to a lot of things too. Unfortunately my husband and I got in later in the evening and were tired and didn't want to go anywhere else. We would love to stay again when we have more time.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Cheryl B, It's great to hear you enjoyed your stay with us. Thank you for your kind comments on your room, river views, and location. We hope you'll return when you have more time, as there is so much to do in the area. I would like to share that we offer excellent values on Cebu's happy hour menu, available Mon. - Friday from 4-6pm. That's one way to enjoy some of Riverside's great quality at discounted prices. We hope to see you again soon!

"Very nice!"

4
07/03/2018

I found the staff very friendly & helpful. The room was very comfortable with little touches, like an umbrella in the closet and hot chocolate for non-coffee drinkers. I was here for a conference. Everything was as expected, the delicious food a plus. Oh, and lovely river views from the meeting rooms! I had a non-view room looking at the parking lot and Mc Donalds. But I caught a nice sunrise on Mt. Hood. If I come again, I will ask for a river view and enjoy watching the birds & windsurfers.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Coni J, We're delighted you had a chance to visit us as a conference attendee. Thanks for taking the time to share your experience. We're pleased to hear you appreciated our food quality, river views, and the little touches in our guest rooms. We hope you'll visit us again to enjoy a river view room!

"GREAT STAY!"

4
04/03/2018

This was a stopover stay on the way from Portland to Bend, and we made the reservation at the last minute (on road on the way to Hood River). The front desk staff was super pleasant and gave us a terrific top floor river view room with a fake electric fireplace - think category was "Suite-1 King Bed." Also, for convenience sake we ate dinner and breakfast in hotel. They gave us coupons for discounts on both; breakfast was free and pretty good. I would suggest a reservation for dinner; we called to make one and they told us it wasn't necessary because they were not busy, but when we showed up, there were no tables available for 30 minutes-no big deal because we just went and waited in our room, but should have just made reservation in the first place. And they were very apologetic and kind, so it was all good in the end.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear santabarbaraserenity, We're so pleased you were able to stay with us on your way to Bend. We appreciate you sharing your experience with our accommodations and dining at Riverside. We appreciate your tip about making dinner reservations. We'll ask our dining room staff to remember your review and follow through with reservations in the future. Thanks for submitting your review, and we hope we have given your some reasons to visit Hood River again in the future.

"I Love this Place!"

5
03/03/2018

I have stayed here many times! Last winter was my first stay when I was trapped in an ice storm for several days. The hwy 84 was completely shut down as well as the alternative route on the 14. I was so Grateful to find this Gem of a place! The young man Dom who helped me check in was the Nicest, Kindest, Professional young man ever! I have since stayed here numerous times as this place is a half way point for me along my route between Montana and Northern California. I find this hotel to be clean, the beds are comfortable, the views are stunning, the staff is professional, Kind, Patient, and Helpful. I always look forward to my stay here. I rate this place 5 stars and two thumbs up!! Best Ever!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Lightashley, What a detailed, flattering review you've offered. Thank you so much for taking the time to write it. We're so glad to hear you discovered our hotel, and have returned many times. We appreciate you mentioning our staff's great service, and for your great feedback about Dominic. It's great to hear you enjoy our beds, views, and cleanliness. We look forward to welcoming you back soon!

"Impromptu Visit"

4
03/03/2018

My daughter and I were on our way from to the Tri Cities from Portland, OR to visit family. It was snowing and the roads were becoming a little dicy. We decided to pull off in Hood River. Luckily, The Best Western Plus had a room available. It was decorated very nicely and was warm. The hotel had wonderful amenities including $5 off dinner and free breakfast. I have to admit though, the food was not that great, but it was free....... The view from our room was beautiful. We were right on the Columbia River, and with the snow.....it was awe inspiring. I do recommend staying at this hotel. I know we will likely go back!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear kdnopera, We're glad we could offer a warm, comfortable place to stay during a recent winter storm. Thank you for taking the time to recommend the Hood River Inn's accommodations and amenities. We're happy to hear you had a nice stay, and even more pleased to hear you'll be back

"Poor customer service..."

1
28/02/2018

I just had a terrible experience at this location from the manager Richele. My wife and I have been staying at this location for many years, and we have never been treated this poorly anywhere. We felt this was our special place and now we'll never return. The corporate office explained to me that The manager of the Hood River property, Richele, can wave a non-cancelation policy which I don't recall agreeing to during the reservation process, but would not and was utterly unprofessional, condescending and unsympathetic. The rate for the one bedroom King I paid was $222.22, and after much discourse, she did offer to reschedule the reservation, but at that point, it became a matter of principle. I made this reservation on 2/8/2018 for 4/19/2018 and attempted to cancel on 2/28/2018, 51 days in advance. This experience breaks my heart as we did love this place.

"Beautiful view and comfortable beds "

5
16/02/2018

We stayed her for two nights to celebrate our granddaughters 5th birthday in December. We had made reservations for the Christmas train. We had a big room with a very comfortable king bed. Our daughter and two grandchildren a room with two queens. Both rooms big and comfortable with a beautiful view of the Columbia river. The outdoor pool is heated to a wonderful temperature. A restaurant on site with delicious food. I highly recommend the tomato bread soup. The best ever. We had a wonderful time and will be back. Our granddaughter had a birthday she will always remember. Added bonus, pet friendly.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're thrilled to hear your trip to the Christmas train birthday adventure was a success. Thank you for choosing to stay with us, and for letting us know that you enjoyed your large river-view rooms. We're also happy to hear that our heated shoreline pool and meals at Riverside also pleased your family. We look forward to your return!

"Very nice stay"

5
14/02/2018

First of all, Cindy, who checked me in, went out of her way to find the perfect room for me. The restaurant has great food and service too! This was our first time staying here and plan to be back again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jake M, Thanks for your short and sweet review. We appreciated hearing that you were pleased with your accommodations, ad that you enjoyed dining at our onsite restaurant, Riverside. Thank you for taking the time to write. We're happy to hear you'll visit again!

"Great Night's Sleep"

4
10/02/2018

Beautiful, clean room overlooking the river. Front desk staff were pleasant. I made reservations for the on-site restaurant months in advance and requested outdoor seating overlooking the river. When we arrived for dinner, we were told that the outdoor seating is for "first come, first serve", so we were seated inside. This really upset me, because there were half a dozen empty tables just outside. We decided to get up and leave. We found a restaurant, Solstice Wood Fire LLC, that served great pizza downtown, and it was very good! In the process we got to see all the wind surfers on the river.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're happy to hear you had a good stay with us last summer, and found our staff pleasant. We thank you for taking the time to share your experience. We apologize that we don't take reservations for the deck, but often it is possible to be seated there. We hope you can return someday, and if so I want to help ensure you get a nice table on Riverside's deck.

"Perfect Getaway"

5
05/02/2018

Me and my husband were able to take a weekend to ourselves and we decided to stay at this hotel. We have stayed here before and really enjoy it but our stay this last weekend was incredible. Dominique at the front desk was wonderful through the check in process and made everything quick and easy, we appreciated his efficiency. Our room overlooked the water it was so nice to lay in bef and relax to that view. Breakfast in the morning was delicious. Tracy our server was so nice and she was one of the best servers. Overall our experience was amazing and we appreciate all the staff but these two really stood out. Thank you Best Western, looking forward to our next stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Chefrandy79, We're so glad you enjoyed your stay! Thanks for writing and sharing your experience of a relaxing stay and appreciation for our staff. It's great to hear Domonique and Tracy made your getaway all the more amazing. We are happy to hear we will be welcoming you back in the future!

"Balcony room"

4
29/01/2018

We were able to check in shortly after noon and had a room with a balcony overlooking the river. Even though the weather on our check-in day was windy and cold and the river rough, it was a beautiful view. The staff was welcoming and accommodating.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear ezaiger, We appreciate your kind comments about our beautiful views and accommodating staff. We're happy to hear you were able to check in early. Thank you for taking the time to write, and we hope to see you again someday!

"Great staff and beautiful views"

5
28/01/2018

Their staff was amazing from check in to check out. We were upgraded when we got there for my fiancé's birthday, when we wante to go wine tasting they called the cab for us and asked where we were eating that night and what time and they called and made reservations for us. All around great experience.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Arettke80, We are so happy to hear of the many things that made your stay a great experience. Thank you for submitting your review, and for sharing that our staff was helpful in making your fiancé's birthday celebration a success. We hope you'll be our guests again in the future!

"a long way out of our way"

5
25/01/2018

Firs, we booked by phone enroute to the hotel and were upgraded to the "Executive Level" which had great views and no screaming kids. Excellent hotel with an exceptional restaurant. One of the best pasta menus we have ever seen and great wait service. Our waiter was a former restaurant owner who really knew what he was doing and he had a great menu to work with - a truly great experience

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Terance M, We're delighted you had a chance to stay with us, and thanks for your kind review. We're pleased to hear you enjoyed our Executive Level, as well as our "great" Riverside menu with extensive pasta choices. Thanks for sharing your experience, and we hope you'll have a chance to come again!

"One of our favorite Best Western's we have stayed at."

5
23/01/2018

We decided to spend the night after a day of sight seeing and wine tasting. We did not have a reservation, but that was no problem. We had a wonderful view of the Columbia River. The room was quiet and the breakfast was perfect. We have already booked a return trip!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LOLaker, We're thrilled to hear how much you enjoyed your stay, and thank you for taking the time to write. It's a pleasure to hear we are your favorite Best Western. We appreciate you mentioning our quiet rooms, views, and included guest breakfast at Riverside. We look forward to welcoming you back!

"Best of the gorge"

5
18/01/2018

This hotel is probably the best, best western I have ever been to! Awesome staff! Beautiful riverside setting! Great pool/ hot tub outside! Delicious little diner with great views and friendly staff! Clean modern spacious rooms! Great views! Close to everything!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Skookumlukum, We are thrilled that you enjoyed your getaway with us, and thank you for the enthusiastic review! We appreciate your comments about our staff, Columbia River setting, views, shoreline pool & hot tub, and our onsite restaurant, Riverside. Thanks for taking the time to write. We hope you'll visit again soon!

"convenient, nice, great restaurant and view"

4
09/01/2018

really glad i stayed here. good price, convenient and restaurant is on the columbia river nice breakfast too. can walk along the river. get frequent flyer points. friendly staff. heated pool and jacuzzi. felt safe would stay here again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Traveler O, Thank you for choosing to stay with us, and for your favorable review. We're very pleased you felt our offerings (including our served guest breakfast at Riverside) was a good value. Thanks also for mentioning our friendly staff, convenience, and shoreline path. We hope you can return someday!

"Great deal in the Gorge"

5
09/01/2018

Spent one night here after a nice day of hiking in the Gorge. We were able to get a room at a good price without prior reservations. The room was clean and comfortable. We were also very happy that the pool was heated, the hot tub was actually hot and the sauna was working...all very appreciated after long hours of hiking. The breakfast in the morning was also a nice surprise. Much better than we expected. A nice place to stay close to downtown and on the river. We plan to stay here again in the future.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear ricjportland, Thank you so much for your review! It sounds like you had a delightful winter getaway. We are so pleased that you could stay with us and enjoy our heated shoreline pool, hot tub and sauna after a day of hiking in the Gorge. We are happy to hear your included served breakfasts at Riverside were a welcome surprise, and that you appreciated our setting on the Columbia River. We'll look forward to welcoming you back!

"Stay in Hood River Best Western"

5
07/01/2018

Beautiful place to stay, the view is amazing and the staff are friendly and helpful. The restaurant service was incredibly friendly and the food was the best in the area. The dinner and breakfast were very nice portions.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 49katrinab, We really appreciate your short and sweet review! Thanks for staying with us, and for sharing your comments with other travelers. We're thrilled to hear you enjoyed our views, friendly staff, plus great food and service at Riverside. We hope you're able to visit again in the future.

"OK PROPERTY, GREAT VIEW"

3
06/01/2018

The restaurant is fabulous! Room walls are thin so you hear your neighbors, and people in the hallways. but the view was great! The Colombian river is very peaceful, I just wished the rooms were nicer for what I paid.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Kim S, We are honored to be the subject of your first TripAdvisor review, and we thank you for the kind comments about restaurant and views. We apologize that you felt our rooms were sub par. We have a wide range of rooms and locations throughout the property, so if you have a chance to return please relay your experience in hopes we can find the perfect room for you.

"Excellent property"

5
04/01/2018

Clean, very affordable and the service is fantastic. My son and I stayed here for a ski Race camp and Hood Riverbhas a ton to offer. The restaurant is exceptional and the staff is very helpful. Will be back again for more ski trips to Mt Hood.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear jeremyi2018, Thanks for choosing to stay with us during your son's ski race camp, and for taking the time to submit a review. We pleased to hear you found our hotel clean and affordable. Thanks for also mentioning our service, staff, and food at Riverside. We look forward to welcoming you back in the future!

"It Was Okay"

3
02/01/2018

Spent last Thursday night here. The room was nice and clean. I was a little put off when I went to double-check the sliding door (I was on the first floor) and found that it was open. That necessitated going into the bathroom and checking behind the shower curtain and getting down on my hands and knees to make sure that no one was under my bed .... there wasn't, the bed sits on a pedestal. :-) I ate dinner in the lounge. Orders a hamburger and fries. It was okay as well, nothing fancy. The fries were overcooked and the burger was just okay.

"Holiday Travels"

5
30/12/2017

My family and I visited family and friends from Olympia, WA to Eugene, OR in five locations in three days. It was a pleasure to relax and restore ourselves in our travels in the middle at the Best Western in Hood River, OR.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear theresasV6304IB, Thanks for choosing to stay with us during your holiday travels. We are happy we could provide a place to relax and restore during your Northwest family visits. We hope you'll have a chance to visit again when you're in the area. Happy New Year!

"The best place to stay"

5
30/12/2017

It is one of the nicest and cleanest places we have stayed. Staff was all nice and helpful would definitely stay here again the next time we are in town. The river view rooms are a nice upgrade the view of the river and bridge is amazing

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rdb1983, What a delightful contribution to our TripAdvisor page! Thank you for sharing your experience, and for acknowledging our wonderful staff. We hope to welcome you back next time you're in the area.

"Beautiful Views"

5
29/12/2017

Cozy room with beautiful views! Having breakfast, looking out over the river was splendid. Definitely recommend! The hotel is not far from downtown-- Hood River is a lovely place. Would fully recommend going with the gorge view room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear brianam24, Thank you for taking the time write your review of the Hood River Inn, and for your high recommendation. We are very pleased you enjoyed our Columbia River views, included guest breakfast, and the town of Hood River. We hope you can visit again in the future!

"Hood River Gem"

5
28/12/2017

This hotel is a real gem right on the Colombian river. They offer a free breakfast with your stay and it is awesome. This hotel is a great value for your money. It is by far the best Best Western I've stayed at .

"Beautiful facility, terrible nights sleep"

3
28/12/2017

We usually love this facility but this visit was a let down. My husband and I were there for a little getaway and unfortunately the Guests next door to our room ruined our night for us with some major fighting. Even after we called the front desk to report the situation, security was sent to calm things down but it continued and we had a pretty terrible nights sleep. When we spoke to guess services about it the next morning they knew nothing of the situation and did not offer anything besides an apology. Disappointed!

"Shady booking practices, poor customer service"

1
27/12/2017

Apparently I made a non-refundable, non-changeable, non-cancellable reservation. This was not made clear anywhere in the check-out process. In fact, it's buried in the fine print in a collapsed section of the page. I was also charged immediately; again, buried in a hidden part of the web page. So when I called to adjust my reservation, not even cancel, just change, I was told nothing could be done. So I called BW Corporate who said they'd try to help me out. They called the hotel and got back to me saying the hotel refuses to make a change. I call the hotel again and ask to speak to management - "one moment please." Rather than the manager taking the call they come back and say that BW Corporate refused to make a change. So I called them on the inconsistency and refused to own up to the fact that someone simply wasn't being truthful. I won't go through the word-for-word, but at one point they actually said, "we understand if you don't want to stay here, but we've already charged your card." Regardless of the hotel itself, this is simply poor business practice - using tactfully deceptive website design to swindle people into a bad deal and then using fine print to strong arm out of their hard earned cash. Worst of all, there was zero effort to try and do anything about it. No offer of additional services as compensation, nor a free , or even discounted night for another stay, absolutely nothing.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Scott S, Rarely do I find it appropriate to take exception to a guest's comments as I sincerely consider the old adage that "one's perception is reality," but in this case I feel it necessary to take exception. The Best Western website clearly states – not in fine print – that the discounted rate offered is non-refundable, non-cancelable and non-changeable. Our reservations supervisor, after talking with you and then a member of your party, agreed to let you change your reservation from two nights to one night and additionally offered you food and beverage credit for the value of the canceled night, both clear considerations not required by the reservation choice you made to secure a lowest available rate offered online. Your associate stated that the offer was fair and that she was happy with the resolution offered. The Hood River Inn has been in business for 50 years, and I, the General Manager for 28 of those years, have never have been told that we have shady booking practices. We do realize that in this era of internet hotel bookings, discounted rates are prevalent, and specific conditions may be enticing or confusing. It is always best to call our reservations desk directly to discuss options and find the best rate for your preferred conditions.

"Beautiful stay on the mighty Columbia!"

5
27/12/2017

The Best Western Plus on the Columbia River in Hood River is special. The staff, restaurant, services, room comfort, and cleanliness are all top rate. A meandering trail along the river from the hotel can take one into town and great services.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 215delbertl, Thank you for your high recommendation. You've hit on a number of key points in relaying your experience, including our staff, restaurant, shoreline path, room comfort and cleanliness. Thanks for taking the time to write and please visit us again soon!

"Don't hesitate to stay here!"

5
27/12/2017

I selected this hotel only because I needed to get off the icy roads during a storm. I wasn't expecting more than a safe and clean room. Boy, was I surprised - pleasantly. The staff was thoughtful, responsive and professional. This was Christmas night and the place was as lively as a summer evening. The property was not only clean but also beautiful. There was live Christmas entertainment in the bar which is where I enjoyed a delicious dinner to rival any great restaurant let alone a hotel restaurant! My room was, well, roomy and clean and well appointed and had a great view of the Columbia River. I have travelled the world. This hotel earned its spot among some of the best...and for a lot less $$. I will stay here again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 153teresaj, Your review made our day! Thanks for taking the time to write such an enthusiastic account of your unplanned Christmas stay. We are so happy to hear your need to get off the roads turned into a delightful experience. Thank you for sharing, and for your kind comments on our staff and amenities. They are especially meaningful coming from a world traveler. We look forward to your next visit!

"Great Place To Stay!"

5
13/12/2017

We ended up staying here last minute and are glad we did. The room was huge and staff was friendly. The breakfast was an amazing sit down meal with a great selection. Much better then the normal continential buffet style that I am used to with Best Western.

"Majestic River Views and an Awesome HotTub"

5
11/12/2017

The free breakfast was great, too. Got to pick from several options on menu, not just traditional choices. We had an amazing view of Hood River from our room and we were close to everything. Hotel was beautiful. Highly recommend.

"Simply amazing."

5
10/12/2017

We flew in from Detroit, MI on Thursday and our plane arrived very early. Our commute from PDX to Hood River also took less time than expected so we called for an early check-in and were told immediately that it would be a pleasure to see us early and our room would be ready upon our early arrival. We were totally blown away from the minute we arrived on the property. The view, the service, the facility and room cleanliness. Everything was perfect. The breakfast was outstanding and the staff were so welcoming, helpful and very hospitable. It was a pleasure staying there and we will return again. 10/10. Simply amazing stay.

"conference"

4
08/12/2017

beautiful facility, friendly staff, nice rooms and great food. had plenty of room for all the classes to be held in. has 2 gas stations on access road going into hotel .and easy access on and off the freeway.

"Great escape"

5
07/12/2017

Wonderful location with beautiful views. Easy walk on great river walk trail to downtown. Great food choices, wine bars, multiple breweries and tap rooms, fun shopping. The staff was great and I recommend a river view suite with the private deck. The on location bar and restraunt were excellent. Cozy fake fire place heater made for a romantic retreat to sit back and enjoy a cocktail.

"the best hotel ever"

5
07/12/2017

This hotel is going to be my preferred place to stay when I need to go to The Dalles area again. The bed was so comfortable and the room was awesome and clean. They even have robes for wearing to the pool and hot tub. The staff is friendly, polite, courteous and helpful. they really go above and beyond to provide for their guests.

"Nice but a bit expensive"

4
06/12/2017

We stayed here while having business in town. The accommodations were nice, but certainly you pay for what they offer. We travel a lot and there are certain features that make places worth the money. They have a very nice breakfast included, which is a big bonus. Also, the pool, two hot tubs, sauna, and fitness room were great. We used them all three days over our two nights here. The staff were nice and everything was very clean, including the fitness room and pool area. My primary complaints center on the room. First, the size is nice and the layout is decent. However, the coffee machine in the room is TERRIBLE. I did everything right and got nothing but a watery cup of light brown "coffee." At these room prices, spring for the Kerig please. No excuse for bad room coffee. It wasn't even drinkable. On top of that, they skimp and give you only one coffee pod per person. Again, for the prices they charge I would think they could be generous with the coffee. Not that anyone would make two cups of that stuff. Also, there is only one sink and it is in a bathroom that has no fan. You can see where that might be a problem at times. Plus it has a faucet so low you can't fill a water bottle. We stay often at a Best Western in Newport that at least has a nice deep sink so you can fill your bottles. No such luck here. They do have glasses (not just paper or plastic cups), so that was a good bonus. All in all, it's a solid choice but I would be tempted to look elsewhere. It's a bit far from downtown with a walking path that is nice, but not lit once it's dark. Feels pretty sketchy to get to downtown after dark. Not great if you plan to spend time downtown until late. And they do have a lot of nice brew pubs...

"hotel stay hood river"

5
06/12/2017

Service was great. Clean great staff. Rooms were clean and neat. We have had our conferences here for years and we will be coming back for years to come. Staff go out of their way to be helpful and courteous. conference rooms are always neat and clean.

"Great Getaway"

5
05/12/2017

We have stayed at the Best Western Plus four times and every time we have found the staff, restaurant and rooms exceptional. There are so many reasons to visit this hotel for so many reasons. The river views are spectacular, Hood River is a great place to visit and the restaurant at this hotel is excellent. Food and ambience cannot be duplicated anywhere else on the Gorge. Did I say how wonderful the entire staff are? We have brought friends here and they were very pleased to spend a weekend here. I know you will love this hotel and bet you will want to return for so many reasons.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear TASS14, Thank you so much for all your fabulous comments, for being a frequent hotel guest, and for sharing our property with your friends. We're delighted to hear there are many reasons that make our property special, including the views and our entire staff. Thanks for the high praise and we will look forward to your next visit!

"Nice hotel, Great breakfast!"

4
30/11/2017

My wife and I were in town for 1 night to visit some friends. The hotel was moderately priced. We stayed in a single King room, and the bed was very comfy. the cleanliness was average as there was some glitter and other remnants on the floor. All in all, it was a good value for the stay. The restaurant breakfast was the best part! My only complaint is that our room was right next to the stairs and elevator which made it impossible to sleep in and enjoy the comfy bed a little more...

"Quick Stay"

5
30/11/2017

I have stayed here previously and hence the reason for the return. Very good value and helpful staff. I could stay in Portland but choose to drive to Hood River (on my way home) to stay here where it is much quitter and more relaxing.

"Great experience. Love Hood River"

5
27/11/2017

Very accommodating staff. After a long day of travel Dominic at front desk was very friendly and accommodating. One of the best front desk experiences I have ever had. Also Amazing pool and lounge / restaurant experience.

"Great location, amenities and suites!"

5
26/11/2017

This is not your typical Best Western! We had a girls night here and decided in 2suites. They were comfy , spacious and all around GREAT! I look forward to another visit to Hood River and will most definitely stay here again!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear bendreview, How nice to hear the Inn was a great choice for your girls getaway. Thanks for taking the time to write and for letting others know we are not a "typical" Best Western. We're happy to hear your suites were comfy, spacious and perfect. We look forward to your next visit!

"Hood River Inn"

5
26/11/2017

Always good service and a room with a view of the river. We have been staying here for probably 20 years now. We use it when ever we need to get away for a few days. There is a lot to do in the area and some great restaurants near by too.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Y9398MPjeffj, Wow! It's great to hear from such a longtime guest. We couldn't be happier to hear the Inn has been your getaway for 20 years, and we really appreciate your complimentary review. We look forward to welcoming you back in the future!

"Great views"

5
21/11/2017

On the river with great views from the restaurant, romantic get-away, great amenities on site in the pool, lounge and restaurant; and within walking distance to downtown for wine tasting, pubs, beer and food.

"Great Lodging"

5
21/11/2017

Clean, comfortable room in an upscale facility at a beautiful location! Friendly, helpful staff from check-in to check-out. Loved waking up in a river-front room and watching a beautiful sun-rise over the Columbia River and surrounding hills. Enjoyed a nice morning walk on a 2 mile paved trail along the river passing the marina, parks, etc. Noticed the motel had river sports equipment and lessons available for summer stays - might have to return just to try some of them out! Really enjoyed our stay.

"Wonderful hotel for humans and pets!"

5
21/11/2017

My husband and I were caught in the middle of a move - exhausted. We called for availability and within the hour, we were both relaxing with our dog in a great room. Dominic helped us at check in and booked us with a ground level room for easy access for our dog - just a sliding glass door away from the river pathway.

"My grandson wants to live in this hotel!!"

5
20/11/2017

The room was beautiful! Verybfriendly and helpful staff! Dinner and breakfast at the restaurant were delicious! Awesome pool! We loved everything about our stay. If we return to Hood River we will choose to stay here again.

"Great Stay, Friendly Staf"

5
20/11/2017

We visit Hood River often for a quick get-away. We love the Best Western. Clean, comfortable, great breakfast included. Beautiful view of the River. Hood River is a great place to visit - we love Marchesi Winery and the shops for exploring.

"Beautiful hotel with view of river"

5
16/11/2017

This is one of the best BWs we have stayed in. The room was quiet, and the bed and pillows (many to choose from) were extra comfortable. The complimentary breakfast is served in the restaurant. There are many delicious items to choose from, and the portions are ample. I loved the veggie bowl!

"Canadian review"

5
14/11/2017

Overall, great experience. One problem with the hood river best western plus was the restaurant bar staff. The girls there couldn't remember any food or drink order. They were rude, and did not make me want to eat there. I stay for 70 nights straight and only ate there twice. Due to only the staff.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Matt R, We appreciate your feedback, and thanks for taking the time to write. It sounds like your accommodations were satisfactory, and we appreciate you being our guest long-term. We are very disappointed to hear our restaurant bar staff were not more welcoming and efficient. I hope you'll visit again, and please let me know what we can do to enhance your stay next time.

"Great Place"

5
14/11/2017

I have been driving past this establishment for many years. Since I use to live about an hour away I never had a reason to stay here. I have since moved out of the area and I chose to stay here on this trip. I am amazed at how terrific this place is. The staff is very friendly and helpful, the entire facility is just wonderful. Room, as well as the entire place is spotless. Bed is quite comfortable and the view of the Columbia and the Washington shoreline is post card perfect. I am sorry it took me so long to settle in here for a night. I shall return.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear affalken, Wow! Thanks for your high recommendation! We're delighted that you finally had a chance to stay with us, and are overjoyed to learn of your positive feelings about the hotel, staff, views, and your room. Thanks for sharing your experience, and we hope to welcome you back soon!

"Pleased with our stay"

4
14/11/2017

We came just for the weekend to visit Hood River & we really enjoyed our room RIGHT on the Columbia River. It was very cool to be able to watch cars going across the toll bridge, barges & tug boats passing by as well as trains on both sides of the river. The restaurant, fitness room & hot tub/pool area all have excellent views. We will definitely use this hotel & it's amenities again!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Heather L, How nice to hear you had a great weekend stay and will be back. Thanks for sharing the highlights of your time with us, including views from Riverside and the shoreline pool/fitness center. It makes a lot of people here happy to read a review like yours. We look forward to seeing you again!

"Excellent Stay"

5
14/11/2017

The HR Best Western was a terrific place to stay. The rooms were clean, the staff was very friendly and helpful, and the food was outstanding. It rained the whole time there but you can't control the weather. The place was quiet at night, no loud music or more importantly, no loud quests above or next door.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear R6625SSbobf, Thank you so much for the stellar review and recommendation. We are always grateful to hear from guests who have experienced our rooms and our onsite restaurant. Thanks for recognizing our friendly staff as well. We hope you'll have reasons to return in the future. Take care!

"Great view and food!"

5
08/11/2017

Solid customer service, great food, great location and professional appearance! I will be back at this same location for business stay. The area is beautiful as well, great positive atmosphere. Always a good choice.

"Excellent Place"

5
07/11/2017

This is a very well-kept, well-maintained hotel that gets the details right. It's expensive during the short tourist season (June through October), and a genuine bargain during the off season. The restaurant serves very good food, and is a local destination in its own right. Also, I've recently attended a banquet there, and the food and service was top notch. Please read my other reviews, and you will see that I have world-wide travel and restaurant experience. This place is at the top of the heap for a chain hotel. I enthusiastically recommend it.

"Great hotel great value"

5
06/11/2017

I stayed with my husband this past weekend. We had a king first floor room on the east wing facing the parking lot. The room was nice, very clean. It even had a little patio with a sliding glass door The check in staff was friendly. Checkout times were late which was nice. Breakfast is served in the restaurant with a view of the river. Very reasonably priced room.

"Great Hotel on the River"

4
06/11/2017

Fantastic Views of the Columbia River. Close to downtown Hood River Or, you can walk, and a hop-skip-jump to White Salmon Wa. Best of both worlds in one great locaiton. Stayed here many times, and will continue to come back. A very nice hotel, you know you will be taken care of when you stay.

"FS Meeting"

4
06/11/2017

Overall a good experience. I have stayed at this motel many time is the past. This is the first time that I have found their beds to be uncomfortable. Other than that a good experience. I will be staying there again in the future as we have a meeting/conference at this location twice a year.

"Fantastic place in Hood River"

5
02/11/2017

I have stayed at this hotel numerous times; either for business or fun. The hotel is always clean, friendly staff, awesome workout room/pool/sauna, great locations and the restaurant has local/quality food! We will certainly be back:) And they are dog friendly!! :)

"River View Room"

4
01/11/2017

Great view and comfortable beds. Good and hot breakfast with room service! Friendly hotel staff and helpful. Appetizers or desserts added to the room service menu would be great! Will stay hear again if need to stay in Hood River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear E394EGdane, Thank you for your complimentary review. We're delighted to hear you enjoyed our views, friendly staff and included guest breakfasts. We hope you'll have a chance to visit us again. Happy travels to you!

"Hood River Best Western"

4
01/11/2017

The Hood River Best Western is a great place to stop for the evening. Convenient to the freeway, gas, and other local amenities. Restaurant has a nice selection and the lounge area is always busy and inviting to just hang out with a glass of wine. Staff is helpful and the rooms are comfortable and quiet. stayed there on numerous occasions and never disappointed.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear V672NImichaelr, Thanks so much for your review and letting others know our hotel is a great place to stay, with a nice restaurant and lounge. We're happy to hear you've found staff helpful and your rooms comfortable and quiet. Thanks for being an occasional guest and we hope we can see you again in the future.

"Best place to stay"

5
31/10/2017

We love staying at the Hood River Best Western Inn, The rooms are spacious, view is tremendous and staff is Spot On. Dinner is always a must and we appreciate the changing menu, breakfast is awesome and no comparison to other hotel breakfast offerings. After a day of wine tasting we need a reliable resting spot and this hotel does it for us.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Terry S, It's great to hear you've had good experiences staying with us, and thank you for being a regular guest. We're glad to hear you appreciate our river views, spacious guest rooms and staff. Thanks for mentioning you enjoy meals at Riverside as well. We hope you'll be back to visit soon.

"Good value in Hood River"

4
31/10/2017

We spent a night here after exploring the Gorge and had a great time. Although it's not in the immediate downtown area it's close enough and convenient to the highway and the bridge. The parking situation when I was there had lots of people upset, but there was some kind of an event going on. I parked somewhat illegally and got away with it. The room and linens were clean. Bed was comfy. Breakfast was good... you CAN use your breakfast ticket at the bar, FYI! I'd stay again, it's way cheaper than trying to book downtown usually.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jason S, Thank you for sharing that you enjoyed your stay and for your recommendation. It's great to hear you enjoyed our location, accommodations and included guest breakfast. We hope you've found reasons to return again someday.

"great hotel. love the outdoor pool and hot tub."

5
23/10/2017

great hotel. love the outdoor pool and hot tub. very clean and comphy beds. staff was always smiling and made my stay a memorable. Had a nice pathway along the river for a brisk walk and beautiful views

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear micheesheebop, We are delighted to hear of your enjoyable stay, and thank you for the high recommendation. We are especially happy you enjoyed our shoreline pool and hot tub, plus clean, comfortable rooms and smiling staff. We hope you'll visit again someday!

"Wedding"

5
23/10/2017

Great staff very helpful and made our event very special. The setting is beautiful, shops wineries, museum, riverboat tour and "fruit loop" driving tour is spectacular with Mt. Hood in the background. Great walking paths along the Columbia.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear clayp563, We are elated to hear our property provided a beautiful setting for your wedding event and stay. Thank you for taking the time to submit your review. It's great to hear you found our staff very helpful plus lots to do in the area. We hope to welcome you back in the future.

"Really a great location "

5
22/10/2017

This will be a great review except for one thing. We had a great room on the top floor facing the water. Our room had a two story window with a great view and a balcony we would've used if it had not been raining. Also the restaurant onsite is really good,!we ate there both nights. My sister loved the GF rolls. As an FYI to future travelers, the bar offers Prime Rib dinner on Tuesdays until 6. We saw it in the bar when we had our pre 6:30 reservation cocktail and assumed we could order it for dinner.. not so. Wish the lady at the check in desk who told us we needed dinner reservations had told us about the prime rib special.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear lovequilternc, We appreciate you taking the time to write. We are thrilled to hear that you had a good stay and enjoyed the river views from your room. We apologize you weren't able to take full advantage of Cebu Lounge specials. Cebu offers a Tuesday Night Prime Rib Special plus a broad happy hour menu from Mon. - Fri., 4-6 pm. Thanks for visiting and we hope to see you again someday!

"Adequate with a spectacular view"

3
22/10/2017

BW has been trying to transform itself into an exciting and relevant brand. It partly succeeds at this property. The mature Hood River resort hotel is a mature property with a remarkably long footprint directly on the Columbia River. My riverside room had a spectacular view of the river, the bridge connecting Oregon and Washington and clouds rolling in. But the hotel was built in an era that did not focus on views. I was there for a conference, and the large room at the highest level had no windows at all! My room was very clean. But the bed mattress was creaky and uncomfortable. The sheets hopefully were clean, but were not crisp like fresh linens. There were no wear marks or stains on the carpet. But, the brown and yellow color scheme seemed dated. The room was large enough and the bed was placed so that it was possible to see the view of the river. But, the balcony light on the patio could not be turned off. The drapes had to be closed at night. There was a small round table, and a desk, in the room. But, there were no outlets or ports for devices near the desk. The furniture was dark wood, which along with the brown and yellow decor, made the room look dark and dated, despite the single patio door which brought light into the room. The bath had a great square shower head, but the fixtures looked cheap. An oak veneer bathroom door with a dark brown metal frame completed the ho-hum dated look.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear susanfY3921AY, We appreciate you sharing your perspective on our property. It's always very valuable, and we thank you for taking time to include many details that could have made an adequate stay so much better. We're sorry to hear of your disappointments. We hope the conference was a success. Thank you so much for visiting, and for taking the time to write.

"Wonderful Intro to Oregon"

5
22/10/2017

Great location, great food, great staff, great room with a great view. What else could there be? If I had to find something to improve, it would be the patio chairs. Since we had weather that wasn't the best for sitting outside it wasn't an issue. It would not stop me from visiting this hotel in the future.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Dear Flgracie, We're so glad you enjoyed your stay and appreciate your high recommendation to other travelers. How wonderful to hear so many things were "great," and thank you for giving us one thing to improve. We hope you'll have a reason to visit us again in the future.

"Views of the Columbia"

4
18/10/2017

Very peaceful and beautiful surroundings at this hotel. Most of the rooms do have views - and there is nice walking path right outside your patio door if you're on the 1st floor. The Riverside restaurant has great breakfasts with gorgeous views. I wasn't as satisfied with the dinner experience. The salmon was bland and tasted like it might have been a frozen salmon. Our server seemed to be overloaded with other guests and wasn't very attentive to our table. We had to keep asking for simple things. I think they might have understaffed. There is coffee service in the room - however it comes with powdered creamer and pink packets of sweet-n-low. (For those who prefer more natural ingredients in their coffee - you might want to bring your own). There is a nice sized-refrigerator in the room. Beds are comfy!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear reagangirl70, Thanks so much for taking the time to submit a review, and for your positive comments about our location and views. We're happy you appreciated our included guest breakfasts at Riverside, too. We apologize if dinner service was not up to our usual high standards, but we want to assure you we are serving fresh Chinook salmon from a local purveyor. We appreciate your comments on our room coffee service, too. We hope you'll be back for another peaceful respite soon.

"Stinky Rooms"

2
18/10/2017

My overall experience at this hotel was very unpleasant, mostly due to the overwhelming smell of dirty dog. Right after checking in, I complained to the front desk and asked if my room was designated "pet friendly". I was advised it was not but they could not be responsible it someone snuck their dog in.....and of course they were fully booked. I think they did have the cleaning staff try and mask the smell with some kind of antiseptic cleaner which help it some, but only a very thorough shampooing would in anyway alleviate the disgusting odor.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear stellac876 Thank you for letting us know about your experience. We are very sorry to hear it was less than stellar. It is our policy to keep dogs in designated "pet" rooms, and to fully sanitize them after each visit. We apologize if a guest broke our policy, and created an unpleasant experience for you. If you ever have a chance to return, please contact us directly for your reservation and we'll make sure your next stay makes up for this. Kindest regards...

"Wonderful resort"

5
18/10/2017

A perfect place to go to relax and enjoy the Columbia River and the wonderful town of Hood River. Hiking, kayaking and all types of sports are nearby. Restaurant is wonderful and the breakfast is a great way to start your day. Staff is very helpful.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear hoycie, What a nice review! Thank you for taking the time to submit it, and for outlining a number of things that stood out about your stay. We especially appreciate your comments on our helpful staff and meals at Riverside. We hope you'll be able to visit again!

"A great discovery."

4
17/10/2017

A Best Western Plus recently updated with a contemporary style in a picturesque location with a nice heated outdoor pool and spa overlooking the river. Pet friendly with a great up to 3 mile river walk. Pleasant and attentive staff, special shout out to Cher and Emily in the bar /restaurant. Quite possibly the best muscles I have ever had. They were so good I had them on both evenings we stayed. Create chief with indoor and outdoor dining available. Nice size rooms and comfy beds, breakfast included with the stay. Downside , located in-between two heavy traffic routes that can spoil the outdoor ambiance. Good soundproofing in the rooms.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear aalaptop, Thank you for the detailed review that covered so many aspects of our accommodations and dining. We are pleased to hear you had a pleasant experience in Cebu Lounge and Riverside, and that you appreciated our spacious rooms and comfy beds. We are glad to hear our property was a great discovery, and we hope you'll be able to return some day…

"Everything great except for freeway/truck noise close to our first room"

4
17/10/2017

Loved everything about this Hotel but the noisy traffic...trucks using jake breaks. The freeway exit was close to our first room. The hotel moved us more toward the middle which was better so we could sleep, but still heard noise. Sheets were rough...not smooth.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 821parij, We're happy to hear you enjoyed almost everything about our property, and that we could move your to a room better suited for you. Thanks for taking the time to share your experience. We hope you'll have a chance to visit us again, and if so be sure to put in a request for a preferred room location.

"No place like home"

5
12/10/2017

I was in a Jr Suite. It was if I was living in a well maintained studio apt. Great beds, great breakfast, great service. I will be back as I stay in Hood River Often. I forgot the great view of the river and all of the tourists activities. Wineries, restaurants, orchards, and wind surfing

"Beautiful Location"

5
12/10/2017

Highly recommend this hotel it is beautiful, service is excellent and food and spirits I rate at 5 stars. So many things to do near by like water sports, fishing, hiking and touring local brewers. Local history is also very interesting.

"The Best Western That Has It All"

5
11/10/2017

A magnificent river view that includes a bridge to the Washington side and much activity, kite surfers, boaters, barges, tugs and ships. All of this can be enjoyed several ways...by a stroll along the riverfront path past sculptures, benches, picnic tables, a history museum; a happy hour and meal on the hotel restaurant's lovely deck; or a leisurely coffee enjoyed from the balcony of your room. We prefer the East wing, executive level rooms, and we enjoy this hotel every chance we get. The free breakfast is cooked just for you from several choices on the menu and is truly quality food. If you really enjoy walking, a tunnel will take you across the highway to hike the hill to the town of Hood River. It's worth the walk, a youthful, vibrant downtown with many boutiques and cafes. Highly recommend this Best Western Plus!

"nice place "

4
09/10/2017

we were heading home from vacation and wanted to stay here because it had a bar/restaurant on site. i made a reservation online and it was a bit more than other places, i think because of the convention that was going on. i didn't know how busy it was and probably would have stayed somewhere else if i had, they should have given anyone not associated with the convention a discount for having to put up with all the people. we stayed in the east wing and there was a lot of noise from the highway. the room was nice, very large, and the staff was very friendly. we were given a voucher for free breakfast in the restaurant. we sat at the bar cause there was a wait at the restaurant. the menu for the free breakfast is definitely a cut above the normal breakfast you get at a hotel. i had the frittata and my husband had the bacon and eggs, very delicious!! the coffee was also good. the staff was very friendly and helpful.

"Lovely stay at the BW in Hood River!"

5
09/10/2017

Friendly staff. Cozy and clean rooms. Beautiful artwork throughout the Inn. Wonderful breakfast experience in the lounge. Enjoyed the breathtaking view of the Columbia River Gorge from our Jr. Suite. We would go back in a heartbeat.

"Outstanding Service, Impressive Grounds"

5
05/10/2017

BW Hood River Inn is a gorgeous place to stay. It is right on the river and close to shopping and other needs. The staff was extremely helpful. The grounds are beautiful and the restaurant/ complimentary breakfast space is breath-taking. Highly recommend this place to stay.

"A perfect stay by the river"

5
04/10/2017

Easy access with large car park, friendly reception and a big surprise, we were given the Bridal Veil Suite which was basically a massive space with direct access to the river walk. Very comfortable bed, coffee maker, fridge, bit like home really,first time I have seen a twin shower though. Enjoyed our patio fronting the river watching the local squirrel type animals (not sure what they are called) playing on the river bank. Dinner was taken in the restaurant overlooking the river as was breakfast. Very little to fault this hotel, would definitely stay again. Forgot to mention, easy access to town by car.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Phil N, We are delighted that you visited all the way from the U.K., and pleased to hear you found so many things to write about in your complimentary review. Thank you for taking the time to share your experience. It's wonderful to hear you enjoyed your suite, the views from your room and patio, and our convenient location. We are glad you enjoyed your stay, and hope you enjoy your travels in the U.S.

"Beautiful View"

5
04/10/2017

The view of the Columbia River & the bridge off the balcony was stunning to say the least. The beds were very comfortable. It was very quiet. The staff were very friendly. The breakfast was ample & delicious.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Debbie P, We're happy to hear you enjoyed your stay. Thank you for taking the time to review us, and for you compliments on our river views, comfortable beds, friendly staff, and included guest breakfasts. We hope you'll be back again!

"Another great stay"

5
03/10/2017

I believe this is probably our fourth or fifth time at the Best Western Hood River Inn. Every time it's wonderful. Beds are comfortable, view is amazing, staff is always accommodating and kind. This particular trip we had interaction with Doug the manager. Over and above what we could've hoped for. This place always makes us want to come back. And Lastly...A note about the free breakfast. I was actually a bit surprised that a side order of bacon was not included our free breakfast. But… It was the best bacon I have ever had. Hands-down truly the best bacon.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Joanne N, Thank you for your being a regular guest of ours, and for your enthusiasm about our hotel. We enjoyed reading of the many reasons you return time and again, and appreciate your mention of our comfortable beds, amazing views, and accommodating staff. We are also thrilled to hear how much you enjoy our restaurant, Riverside. We're glad you had a wonderful experience again, and look forward to your next visit.

"Awesome weekend"

5
02/10/2017

My wife and I decided to get away from our hometown of Florence and visit Hood River. We decided to stay at this great place and it was a great decision. The check in process was super easy and the staff was very friendly. After getting settled into our suite, we decided to have dinner at the restaurant on the property. The Riverside was a very nice place with great views of the river, bridge and great staff. We had one of the best dinners we have had in a long time. Our room was super comfortable with all the amenities you could ask for. Nice living area with fireplace. Full kitchen and great bedroom. We got to enjoy a glass of wine on our private patio and enjoy the evening, watching the river. The Cebu Lounge was a great place to stop in during happy hour to relax after a day exploring Hood River. I have no negative comments on this great place and look forward to the next time we are able to get away and visit again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear riverhouseinn, It's truly great to hear how much you and your wife enjoyed your stay with us. We very much appreciate you sharing your experience, and are happy that our friendly staff, comfortable accommodations, setting and views all contributed to your "awesome" weekend. We also appreciate you mentioning how much you enjoyed the food and views from Riverside, as well as happy hour in Cebu Lounge. Thank you for your detailed review and we hope you'll visit again!

"Great view Great dining"

5
28/09/2017

Room had a great view of the Columbia River. We saw the sun rise every day. Great restaurant for breakfast lunch or dinner with great wait staff. The salmon was freshly caught every day. Great location for visiting other locations and wine tasting.

"Fabulous views, great on-site dining, plus outdoor pool"

4
27/09/2017

I'd consider this an elevated Best Western experience. The included breakfast is a sit down menu ordered breakfast. We received a discount coupon on the excellent dinner restaurant, where we sat outside over looking the river. Our room had a lovely balcony, we stayed on the executive floor which is the newest addition with upgraded features. It's an easy walk past the harbor and across the bridge into town, even though it feels further away. ...and outside the hotel there are so many wonderful breweries to experience in a wonderfully friendly town.

"Great hotel, excellent restaurant"

4
27/09/2017

with amazing views. Food was outstanding. Free breakfast was off the menu and not a buffet. Rooms are a bit dated. Location is perfect. Hotel is very quiet. Especially enjoyed the balcony overlooking the river.

"Very Nice Upscale Hotel"

4
25/09/2017

This B W is clearly a step up from the average motel & well worth the extra dollars. Rooms r spacious with comfy beds, fluffy pillows , & fresh linens. However, the most compelling aspect is the friendly & helpful staff. Located in walking distance ( about 1/2 mile) of the downtown via a very lovely River Walk, the hotel also includes a full breakfast, which is individually prepared & very tasty. Hints: Be sure to have the receptionist explain the wine tasting tour with the list of participants. Each offers free wine tasting for either 1 or 2 which will save you $15 -$30 at each place. Also M-F the hotel features a 4-6 pm happy hour w 1/2 off appetizers, which are far superior to typical bar food. Also get ur ticket for 1 free entree with purchase of another at the on-site restaurant, which overs looks the river & is quite good.

"Again...."

5
24/09/2017

Once a year my husband and I wander of the ranch before the leaves come off the tree. Last year we ended up at the Best Western Plus Hood River. We came back and will probably do it again next year. Why? Because of the total experience. The rooms are clean, well appointed and the river view amazing. We like the West side, the clacking of the Steel Bridge and the headlights peeking through rail of the bridge is the perfect white noise. The balcony is the perfect place to watch the barges passing up and down the river. The staff at the front desk will help you find the right fit in a room, what good sports. The breakfast is included in your stay. You go to the beautiful Riverside Restaurant and weather permitting can dine on the deck . We will be back , thanks to the staff for the excellent experience. Oh , one last thing the WiFi is smoking fast.

"Awesome place to say"

5
21/09/2017

The hotel is located on a beautiful property on the bank of the Columbia river. Rooms were exceptionally clean and had a nice North West feel to them with awesome views out your patio door that leads to the river walk path. The staff was extremely friendly and helpful. Nice restaurant and bar. Very wonderful experience

"Comfy, clean, convenient"

5
20/09/2017

This property has been around for a long time, is very convenient to visiting Mount Hood and environs, and was very pleasant place to stay. Our room parent obviously been very recently renovated. The only complaint I had was that the blinds did not open and I did not want to break them by forcing them. We had a unusual experience of being there for the wildfires, so the first day, the air-quality was really quite bad, but the next two days it had improved a lot. The wedding party of the wedding we were attending we're certainly relieved about this! The breakfast is included with how are room rate was delicious, lots of good choices included on the menu and of course one could add things and pay for those separately, which we did. Would love to return on our own. I have probably only stayed in three best western plus properties, but this hotel fully measured up to my positive experience with the brand. I would highly recommend a place.

"Best of the Best Westerns"

5
19/09/2017

Stayed here many times. The staff and the service are excellent. We travel from Las Vegas several times a year and love this Hotel. Location is great. The restaurant is good to great. Love the town and also White Salmon across the bridge I highly recommend staying here if your in the area

"quality trip"

5
18/09/2017

The rooms, food and everything associated with the hotel is really quality. The staff could not have been more helpful and friendly. They seemed will to do just about anything to make their customers happy.

"2 night stay at the Best Western in Hood River Or"

4
18/09/2017

Very nice stay all hotel staff were pleasant and helpful, Parking was a little tight but very busy place. I stayed during the Eagle Creek fires so most of the scenery was cloaked in smoke. I had forgotten to bring my charger for my cell phone and lady at the front desk loaned me hers.

"Great family birthday celebration!"

5
14/09/2017

Great rooms with superb views of the river, delicious food for the banquet and other meals, excellent service by the whole staff. Dean, the planning coordinator from the hotel was easy to work with and carried through with every detail. We were there for four days and we are all very satisfied with this event!! We definitely will return!

"Nice hotel with lots to offer"

4
13/09/2017

Nice big hotel with great river views and an excellent onsite restaurant and bar. Large rooms in good condition. Unless you want to stay in a historic hotel this is definitely the best choice in the area.

"On a road tip for a month-this is our best hotel so far"

5
12/09/2017

Not only a fabulous location on Columbia River's shores, but really nice in so many ways including an extra pleasant check in (and we didn't have reservations due to internet issues) to a really comfortable room with sleep inducing bedding. The extras include large size bath soap which is a big deal to us since we don't like the tiny sized soap bars in so many rooms. Tastefully decorated. A well placed grab bar in tub, helpful for me since I have some unsteadiness in my knee. And they give you a voucher for phalanx price off one meal in their restaurant when pho buy anther entree. Normallly we avoid hotel restaurants, but this one is excellent. I had braised short rib with home made gnocchi in a savory to die for sauce which has local tomatoes, etc. in it. The breakfast voucher offers free cooked to order items . Nice selection including French toast, biscuits and gravy, and the best oatmeal ever. It's topped with a local poached pear, brown sugar, raisins, and chopped hazelnuts (and its Bob's Red mill oatmeal! I ordered a side of bacon at an extra charge, and it was absolutely the best bacon I've ever tasted and perfectly cooked. A side is 4 big pieces! They tell me locals come to this restaurant it's so good. Even with very smoky skies, we still enjoyed this stay-we'll come back here.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear msburddawg, We appreciate you taking time to submit your detailed review of our hotel, and are pleased that your stay with us was such a positive experience. We're thrilled to hear everything went well from check in to comfort in our accommodations, plus dinner and included guest breakfast at Riverside. Thank you for visiting and we hope you'll choose to return to the Hood River Inn again some day.

"Great Place"

5
12/09/2017

Very nice hotel with great people to assist you in anything you require! Too bad about the smoke from the fires, but the quality of the hotel made you overlook all of that! A great place to stay after a very long road trip!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carol L, Thank you for your five-dot review! It's so gratifying to hear that despite the smoke from the Eagle Creek Fire that the quality of our accommodations and amenities made you overlook it. We're so glad you enjoyed your stay and we hope to welcome you back again someday.

"THOROUGHLY ENJOYED OUR STAY - USE THIS AS A BASE TO EXPLORE THE RIVER GORGE AREA"

5
11/09/2017

Located right on the Columbia River, consists of several low rise buildings connected with walks and bridges to each other. Great recreation facilities at the east end of the hotel, with outdoor heated pool and spa (on a chilly night you want to stay in the water as long as you can and enjoy the night sky). Good restaurant/bar, with outdoor patio deck (we had dinner and breakfast here - reasonable prices and good service). Good location for exploring the Columbia River Gorge, both to the east and more so to the west - make this place spot to stay while you get out and enjoy the river. Hood River is easy to get around and has some interesting historical sites to view. Definitely want to return

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rbthodge, Thank you for taking the time to review our hotel, and giving us your high recommendation. We are pleased that you enjoyed Riverside's dinner and breakfast, as well as our lounge, pool and hot tub. It's truly gratifying to receive your feedback about being the perfect spot for exploring the area, and we hope you can return in the future.

"Saved me the trip"

5
06/09/2017

I was heading up to Hood River for one night this past weekend with my son on a combined business/pleasure trip. I hadn't booked the hotel yet we just left the house and we're heading to the gas station. I called Best Western and asked if they had rooms. The kind woman who answered the phone said they do have rooms but asked me if I realized how smoky it was up there due to the recent Eagle Creek fire. I asked her how bad it was. She said it so bad they are recommending people do not go outside. And of course for anyone who knows anything about Hood River that's why we go to Hood River is to be outside. So I am writing this review to thank the kind woman at Best Western for being completely honest with me and save me the trip to drive up to Hood River in the dense smoke. I have been to this Best Western before many times in the past 25 years. As a matter of fact we had our rehearsal dinner for our wedding there in 1998. It's location right on the river is unbeatable. As a matter fact I did stop in the lounge and have a drink earlier this summer and was impressed by their remodeled facility. I would highly recommend Best Western in hood river.

"Good locale/noisy rooms"

4
06/09/2017

Beautiful location. Friendly and attentive staff. Clean and comfortable room---but noisy. We were in a suite and could hear every movement and noise in the hallway. Plus the air conditioning system was loud. So loud that during the 90-100 degree temperature, we would turn it off to give our nerves a rest from the grinding sound.

"A little getaway"

5
06/09/2017

We decided to leave the forrest fires of Bend and get away from it all in the beautiful town of Hood River! We went wine tasting, cider tasting, berry picking, and hiking! It was great to stay at the Best Western because it was close to everything, it was clean and comfortable, and it was affordable! The stay even included breakfast, not the cheap cereal and waffle maker breakfast, a really nice restaurant prepared breakfast! It was beautiful to sit on the outside deck and have a mimosa with our food in the morning before checkout! And check out is 12:00 at this place, bonus! Even had time to take the kids for a swim in their pool with a gorgeous gorge view after breakfast and before checkout! I would highly recommend this hotel to anyone!

"One of the Very Best Best Westerns"

5
05/09/2017

I booked the Best Western Plus Hood River because my husband and son wanted to experience windsurfing on the Gorge. Unfortunately, it was 108 degrees without a breath of wind during the two days we stayed there, so windsurfing was a no go. Mercifully, the Best Western's A/C was working. The room was huge, spotless, and quiet, with a lovely view of the river. The guest laundry was much appreciated. Dinner at the restaurant was slow but the food was delicious. The cooked to order breakfast is free, but you are limited in what you may choose from the menu, and the limitations have no rhyme or reason. For example, coffee and tea are included, but not juice. For those who travel without personal devices, the business center offers public computers and a printer. From the hotel, there is a lovely riverside walk that will take you to Hood River's waterfront event site, kiteboarding and windsurfing areas. There is also stand up paddleboard rental right next to the hotel, which is what my frustrated windsurfer wannabes ended up doing. An excellent property in a great location.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mickirish, Thanks so much for your flattering review. We're thrilled that you enjoyed our setting on the shoreline and that you took advantage of the wonderful riverfront trail that connects our property with waterfront parks. Your positive comments about our accommodations mean a lot to us. We hope you can visit again when the wind is up!

"Too hot at night on during the summer."

3
05/09/2017

We really liked this place, beautiful area, great views, really goodc free breakfast from the menu--eat it on the fabulous deck, wind surf rental on property with great rates, all terrific, but it didn't matter cause we had a hard time sleeping at night because the airconditioner couldn't quite get the room cool enough. We didn't feel there was anything wrong with the air conditioner other than it was too small for the room. The first night we stayed in a smaller room and it was better but the bigger room was worse; probably had the same size unit. It was hot weather and we like a cool room to sleep in. We don't normally have problems getting rooms cool enough in hotels.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Z5853UWjillb, Thanks for your straight forward review. We're pleased to hear our area, great views and included sit-down breakfast at Riverside all contributed positive elements to your stay. We are so disappointed; however, that you could not cool your room better during the heatwave. I hope you let our front desk know so that maintenance could check it out. We hope you'll return to the Hood River Inn again, and if so please let me know so we can ensure a better experience.

"Absolutely loved this hotel"

5
31/08/2017

I am a frequent traveler and usually stay at Westin or higher end Marriott properties. We stayed here because of the location and loved everything about this hotel: setting, decor, cleanliness, restaurant. We got one free dinner but would have eaten here anyway due to the menu, which featured local fish, vegetables, and fruit. Everyone was very friendly and helpful, the room was quiet, WIFI fast, and we liked the outdoor pool and hot tub. We would absolutely return again.

"Our Visit to Hood River and Surrounding Area"

4
30/08/2017

This is a nice hotel to stay while visiting Hood River and surrounding area. I would suggest requesting a room on the River side which provides outstanding views of the Columbia River. If you are offered on room with a Shared Balcony refuse the room and ask for another room with a Shared Balcony. There is absolutely no privacy from your neighbor. Also depending on where you are located in the complex, there is noise generated from the bridge, and the freeway.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear X9078ELrichardr, Thank you for your review, and your high recommendation. We appreciate your traveller tips, and hope someday you'll have a chance to stay with us again.

"Good stay mid trip of motorcycle ride"

4
30/08/2017

Good place to stay for mid trip break on 15 day motorcycle trip. Check in staff Doug was not allot of help. Bad information and he really didn't want to be there. Go find another job,Doug. Ben the manager next day was awesome. Lots of good info and help.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are delighted that you found our location the perfect place for a midway break on your motorcycle trip. Thank you for staying with us. We're sorry to hear your check in experience was lacking, and happy Ben made it up to you the next day. Happy trails and we hope you'll come back someday!

"We Love this Place, but I Note Some Problelms"

4
29/08/2017

We have been going to this hotel frequently for two decades or more. This time we stayed in 363, which is a spacious one-bedroom unit with a big balcony. We loved this well-maintained suite. We also had two delicious dinners in the Riverside. Especially pleasing were perfectly prepared cod fillets one night and plump, succulent mussels the other. I noticed two problems of particular importance. First, when we got off the elevator on the 3rd floor of the west wing, we were greeted by heavily stained carpets in the hallway. It was unpleasant, and it was incongruous. Everything else at the hotel was well maintained at. Second, we received breakfast vouchers that include the statement "Select from entire breakfast menu." True, but if you select an item not contained within a box, you will be charged full price for it. For instance, if you order a $12 item within the box, there is no additional charge. However, if you order a $12 item outside the box, you will be billed $12. On Monday, August 28, I ordered a tostada, which consisted of three toasted tortillas topped with beans and (instead of two scrambled eggs) a big pile of the kind of eggs found on Hampton Inn's breakfast buffet (with bits of this and that added). The best thing on the plate was the tortillas. My breakfast companion ordered the bagel with smoked salmon. It was a hardy dish, but the the big pile of smoked salmon scraps was something other than the velvety slices of salmon associated with this dish. The sandwich was also devoid of the capers, onion, and tomato slices that traditionally accompany bagel and lox. In the past, breakfast was one of the pleasures of staying at this great properly. We were disappointed with breakfast on Monday. We bought fruit and yogurt and ate it in our room on Tuesday morning.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
First of all, thank you for being a frequent guest of ours. We appreciate you taking the time to submit such a detailed review, and are thrilled to hear you enjoyed your recent stay on our Executive Level. We're also very pleased to hear you enjoyed your dinners at Riverside. We apologize about the stained carpet near the elevator. We promise it is an issue we are working on. Our Diamond Best Western Rewards members CAN choose breakfast from anything on Riverside's menu at no charge -- and it will say that on your vouchers. That is one way of thanking you for your loyalty. Any charges for the tostada and bagel breakfasts should have been adjusted at check out. Thank you so much and we look forward to your next stay!

"ok"

3
29/08/2017

At $200/night I expect better. Spend the extra $20/n to face the river. Ours faced the parking lot and was close to the highway and train tracks - thus noisy. They do provide ear plugs (in a $200/night - ouch). We don't use facilities like pool or exercise room. We also ate (and drank) at all three breweries and didn't eat at the hotel,

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear TravelerPaul18, Thanks for choosing the Inn for your recent Hood River stay. I apologize if you felt your experience didn't measure up in terms of value. Some of our amenities, like Riverside restaurant, Cebu Lounge, and our shoreline pool, spa and fitness center truly add to the overall value. I do hope you enjoyed your visit to the area and all the local craft breweries you visited. We appreciate your feedback and wish you happy travels.

"Annual Hood River Trip"

5
24/08/2017

Another great trip to celebrate our anniversary! We will return when our schedule will allow. Our mattress was very different this year. I felt like I was in a gully. We are not huge people, not sure what happened with that mattress. Room 277.

"Beautiful location"

5
23/08/2017

The Columbia River Gorge is where the BW hotel is located. Unfortunately, we didn't have a room facing the river, but we did get to see the view from the restaurant which was very good. Our breakfast was included and the options were excellent. The only thing not included was juice. Room was good size and all the usual amenities were there. Definitely recommend.

"Great stay"

5
23/08/2017

This hotel is wonderful. Even though it was full due to the eclipse, the check in was handled efficiently and with a smile. The hotel itself is extremely nice and in a beautiful location. The amenities were very nice including the breakfast and the hot tub/pool area. We thoroughly enjoyed our stay and would definitely recommend this hotel.

"Excellent location."

5
22/08/2017

The staff was very attentive. The location was excellent as the river trail was right there. The view to the river was beautiful, but just a little too far from the wind surfing viewing. Dinner was of good quality. Breakfast menu needs omelet offering(s).

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're so happy to hear you found our staff attentive and our location excellent. Thanks for taking the time to write and sharing the things you liked, including your suggestion for our included guest breakfast menu. We hope you'll have a chance to come see us again.

"GREAT GETAWAY LOCATION"

4
21/08/2017

We have stayed here before as it is a great location for a easy getaway. Located right off I-84 on the Columbia River. Guest rooms have either a great view of the river or Mt. Hood. Very welcoming at check-in. Room was a little bit of a hike but was clean and comfortable. Only complaint was the remote A/C did not work and assumed the batteries needed replacing. Great breakfast set-up where it is sit-down and you can order off a section of the menu for free. Enjoyed the walking path next to the river which is right behind the hotel. All in all, a very good stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We enjoyed your review, and thank you for the nice recommendation. It's wonderful to hear you've stayed with us in the past, and that you appreciate our location, views, sit-down guest breakfast, and welcoming atmosphere. We're sorry your A/C remote was not working, and we'll remind housekeeping to check them. We hope to see you again soon!

"Amazing River View"

5
17/08/2017

This property, which used to be called The Hood River Inn, has been around for about fifty years and is one that has been recently updated. Our room was well appointed with comfortable beds and on the same level as the restaurant. Breakfast was included with the price of the room and was quite filling. There is a lot of seating on both the deck and in the restaurant with a beautiful view of the river. Even when you were sitting inside, you felt like you were out on the deck.

"Lovely Location"

4
17/08/2017

Entrancing Columbia River awaits your eyes from your room, while dining at the hotel's restaurant or relaxing in the hot tub and pool. The room was comfortable and clean, the breakfast choices healthy and delicious. This will be a top rated hotel when the grounds improvements are completed. Sadly, the adjacent bridge with cars rattled all night long and we were woken by someone's unattended yappy dog. Overall our stay was pleasant, especially the pool and hot tub overlooking the river.

"We know what to expect"

5
17/08/2017

Hotels in the Best Western association always present clean, comfortable, quiet lodging to let you have a good nights rest. The Hotels are easy to find when you are in the vicinity, never short of parking, and offer breakfast to get your day started. The people that staff these hotels are always pleasant to us and offer good local information and how to find specifics. On site or nearby restaurants vary but you always can get good meals.

"Nice hotel with beautiful view"

5
13/08/2017

We enjoyed our 2 night stay. The river and gorge views from the hotel is very nice. Rooms are built with high quality material. The bedding and towels are very nice. Weather was in the mid 90's F but there were no issues with AC. Staff was friendly. Breakfast was very nice. Wish they had a canopy or some shade over the swimming pool.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you so much for your complimentary review! It's a pleasure to hear that you enjoyed your stay, our river views, staff, and included gust breakfast. Sounds like you had a pleasant time and we hope you'll be back someday!

"Be sure to visit this hotel whilst in Hood River! Delicious breakfast with breathtaking views. Pet-friendly!"

5
13/08/2017

This was a quick get-a-away for my mother, me and the family pet. Absolutely perfect view of the Columbia River and mountain backdrop from our first floor hotel room. There's a bench and chairs just outside the sliding glass door with walking paths up and down the river. Quick jog to the right and you're instantly at the outdoor swimming pool and jacuzzi. The A/C provided a safe haven from the 100+ temps hitting the area at the time. We will DEFINITELY be back to this hotel!! Some of the friendliest staff we've ever encountered. This is a well run facility and it shows people care.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Your review made our day here! Thanks for the high marks and for sharing how many of our amenities you enjoyed. it's especially nice to hear how much you appreciated our friendly staff. We're thrilled to hear you had a great get away with your mother, and that you'll be back! Thanks again for submitting your review and we look forward to your return.

"THE place to stop for a weekend in Hood River!"

5
10/08/2017

I've stayed at several hotels in Hood River and White Salmon and the Best Western Plus is my go to hotel. If you are without pets and children on your visit, I highly recommend the executive level rooms in the east wing (no pets and children allowed on this floor). The rooms are newer and if you want to spend the extra bucks for the balcony and river views (maybe for a special occasion) these rooms have lovely positioning. If you're going to be gone all day then the executive floor parking lot side rooms are also great, and frankly just as nice and also quiet and dark for sleeping. The only negatives of the river view rooms are that the balcony light stays on all night so you'll need to shut your curtains to block the light (at least we could never find a switch for that light!) and there is a river path and patios below so maybe a tad less privacy if folks are out and about. A delicious full breakfast is included in your room rate. Our room also had a fridge, coffee machine and microwave. Sunday and mid-week rates are generally reduced if you are able to avoid the busy weekends.

"Best Western was a great choice!"

5
09/08/2017

I chose Best Western for my 2 nights in Hood River since they had available rooms and we had stayed with them before in Cascade Locks and that had been a good experience. Plus, the location looked perfect...a beautiful view of the gorge, and not far from what we wanted to do in the area. The breakfast was great, the staff is nice and helpful, and the room was clean and well stocked. Also, this was the first hotel I've ever seen with a water fountain for filling water bottles! That was actually a small but great addition that made our lives a little bit easier! I would choose Best Western any time!

"Love it!"

5
08/08/2017

We always stay here when traveling to Hood River. The view at breakfast is amazing and worth the wait to sit on the deck on a warm morning! The rooms are always nice and the suites are great if you plan on staying in and cooking.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We couldn't be happier to hear you we are your hotel of choice when visiting Hood River. We appreciate you mentioning our included guest breakfast at Riverside, and for the high rating. We look forward to your next visit!

"Excellent choice!"

5
08/08/2017

We have stayed in Hood River many times and at different hotels, B&B's and motels and for the price, we have found the Best Western the best place to stay! We love having breakfast on the deck, watching to boats and also the having the pool available for us and to bring the grandkids to! The staff are always friendly and helpful!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We appreciate you taking the time to write and share about your experiences. We're delighted to be your favorite among other Hood River hotels and B&Bs. We enjoyed hearing that breakfast on Riverside's deck, the views, and our shoreline swimming pool are a few of your favorite things about our property. We're glad you've enjoyed your stays and we hope you'll be back soon!

"Favorite place in Hood River - Best View"

5
08/08/2017

I love this hotel. It has an excellent location right on the Columbia River. The staff is always nice and helpful and the food at the restaurant is excellent. I stay here annually for our family reunion and every year there are new upgrades to the hotel amenities and the service is consistent. I would highly recommend to anyone looking for a place to stay in the Gorge.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What an incredible review and testimony of our staff, hotel and restaurant. Thanks for taking the time to write and let us that we're your choice each year during your annual family reunion. Thank you for your high recommendation and we look forward to next year's visit!

"Hood River"

4
02/08/2017

We stayed here on a road trip. We did not have reservations, but were able to get a room last minute. We didn't get a river view, but the room was clean. We ate at their restaurant for dinner and breakfast (dinner was get one entree and another half off; and breakfast was included). We were able to eat outside for both meals over the Columbia river. I would stay again if traveling this way.

"Beautiful river view!!!"

4
01/08/2017

Rooms were nice and clean. Bed very comfortable. Nice breakfast at restaurant. The only complaint was that not as close as I thought it was to downtown. I like to be able to go out the door and be able to walk to dinner or shopping. There is a path to walk to downtown but took about 30 mins and not sure if lighted at night.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We thank your for your nice review. We were happy to hear that you enjoyed your room at the Inn and breakfast at Riverside. We are a short distance from downtown, walkable but a little over a mile away -- and the only hotel on the Columbia River's shoreline in this neck of the woods. Thanks so much for visiting and for contributing to TripAdvisor!

"Excellent Stay"

5
01/08/2017

Happened to hit a busy time at check-in, however the staff made sure to answer all of our questions, and not rush us. Of course, they did this for everyone, so the check-in wait was 10-15 minutes. The room was clean, comfortable with an awesome view of the river. Excellent restaurants close by, however we didn't want to cross a couple of busy streets and ended up walking a little over a mile to an area with great food choices. Very satisfied, and will probably be back.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're delighted to hear you had a nice stay, made all the better by our staff, clean and comfortable rooms, and views. Thank you for staying with us and we hope you'll have a chance to return!

"Wow! This hotel checked all the boxes for us!"

5
31/07/2017

While in Hood River for a weekend wedding, we were fortunate to stay at the Best Western. So glad we did. This hotel had a lot of parking spaces for their guests to choose from. The grounds outside, and the interior lobby were immaculate. The staff checking us in were extremely friendly, and helpful with local knowledge. We loved the river view whether from a room, or sitting in a lawn chair on the grass; we enjoyed the river so much. Had brought our lawn chairs for this possibility, and enjoyed reading and taking in the view. Our room was wonderful! Great first impression, so very clean. Loved the king-size bed and the comfortable pillow. Plenty of room for our two suitcases to be stored and utilized. Loved the bathroom, that had ample counter space and towels. (Both for the bath and the pool on the property). With the weather heating up, we had a great AC throughout our stay!!! Loved the hotel's location to the town's eateries, brew pubs, and the other shops. Besides attending a beautiful wedding, we enjoyed a lovely town with a very comfortable hotel room where we were made most welcome. We will be back the next time we drive down the gorge! Many thanks~

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What a joy it is to hear you rave in detail about many things that made your stay great and complete. We're so happy the wedding was beautiful, and that our location was convenient for attending and for exploring our local area. We appreciate you taking the time to submit your thorough review, and for mentioning our landscaped grounds, common areas and your river view room were all immaculate. Excellent idea to bring lawn chairs! We look forward to your next visit!

"Great Best Western"

5
31/07/2017

We stayed here just one night and we arrived later in the evening. Wish it was longer. Great restaurant in a great area. We arrived at 8:30 just before the restaurant shut down for the evening. We sat outside with a beautiful view overlooking the Columbia river. The room was spacious. The next morning I took a run along a great path along the river and ran by a bunch of people kiteboarding and windsurfing. Beautiful views in the area with Mt Hood and Mt Adams on either side of the river. There are also jetskis and boats for rent at the hotel and the nearby marina. We had breakfast with vouchers from our stay. Again, food was great. After that we were only 15 mins from our whitewater rafting location in White Salmon. Oh, while we were at the pool some jet fighters shot through the gorge. Really cool. Again, great hotel in a great area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for your high recommendation, and for outlining a number of things that pleased you about our property – your spacious room, our shoreline path and all the nearby activity, and meals at Riverside. It's always great to hear when people enjoy the complete package, and we wish you could have stayed longer too. We hope you can return someday!

"Nice Waterfront Hotel on Hood River"

5
27/07/2017

We stayed here for 2 nights at the beginning of our week and a half visit to Oregon. Very nice property with easy interstate access. Beautiful scenery along the river and grounds. Would definitely highly recommend this Best Western at Hood River.

"Loved this hotel"

5
27/07/2017

We had a river view and it was beautiful. We enjoyed watching the wind surfers. We were unsure about eating dinner in the hotel restaurant but were so glad we did because it was wonderful. We would definitely stay here again if in the area.

"Great Location and View"

4
26/07/2017

We stayed here for our anniversary for three nights. We had a second floor room with a view. We weren't in the room much of the time, but the first floor rooms have a patio and the third floor rooms have a balcony. Second floor rooms have neither. We didn't eat breakfast at the hotel, but there is a complimentary breakfast available. There is a great path along the river which will connect you to the marina and park where folks kite sail and wind surf. We did utilize the Starbucks everyday which is next to the hotel. The hotel is also pet friendly. The only issue we had was one of the nights we were woken up by people talking in the hallway or outside. There were ear plugs in the bathroom which we weren't sure why until that happened. We really enjoyed out stay and would come back.

"Good overnight spot "

3
26/07/2017

Clean convenient spot in Hood River. The restaurant has a great spot overlooking the Columbia River. Rooms a little dated but we didn't care as long as clean. It has a nice pool too. Rooms spacious and front desk staff helpful.

"On the waterfront in Hood River"

3
26/07/2017

A nicely taken care of Hotel. Free breakfast is order off the menu. Not spectacular but much better that the usual BW buffet. If you do not want a pet room make that very clear. I was not happy about being given a pet room and we were basically told at check-in, too bad you get what you get, i would venture to say that all 1st floor east wing rooms are pet friendly. We had had reservations for several weeks. The 3rd floor rooms in the east wing are newer and have balconies. 2nd floor rooms have no balcony. East wing rooms are close to the pool, hot tub and fitness center. The Riverside rooms in the west wing are beautiful and very spacious, were it not for the way we were treated at check-in i would have given this hotel a rating of 4.

"Great rooms, views and breakfast. Not downtown"

5
20/07/2017

Very positively surprised by the BW hotel. Rooms good, views on the river and excellent breakfast next to the river. Less than 1 mile walk to downtown Hood River, but along a nice walkway along the river and creek. So if you don't have to be downtown, but enjoy the river view...this is a very good choice.

"Excellent in Every Respect"

5
19/07/2017

Not the cheapest hotel in the area but, hey, it IS a Best Western Plus! This is one of the best Best Westerns that we have stayed in. Our very spacious room (no.225) had a lovely view looking north over the river. The hotel restaurant provided an excellent venue for both dinner and lunch - shame we were only there for one night.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks so much for taking the time to submit a review, and for your kind comments about our rooms, views, and our restaurant, Riverside. We're so pleased you enjoyed your stay and wish you could have stayed longer as well. Have a wonderful U.S. visit!

"Hood River BW+"

4
19/07/2017

Great views, clean, pool, hot tub, etc. many families. Road noise & room AC noise. Goose poop on lawn, careful! Good food, especially "free" breakfast. A bit pricy. reserve ahead pretty full in summer.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks so much for your overview of our hotel and recommendations for other travelers. We are very busy this time of year, so we appreciate your sound advice to reserve early. We are pleased to hear you enjoyed our included guest breakfast at Riverside as well as our views, pool and hot tub, and cleanliness. We hope to welcome you back sometime!

"On the River with exceptional view"

5
19/07/2017

I paid $175 for a "standard" King room. A great value given that we received breakfast for two. I am a Diamond with BW, but as the hotel was "sold out," no upgraded room was offered or available. We had a lovely dinner in the restaurant, on the deck, overlooking the river. Quite a nice experience overall. Hint: Ask for West Wing, if you don't have River side, as East Wing is exceptionally noisy, with HVAC and highway noise.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We appreciate your kind comments and five-star review as a loyal Diamond Rewards member. We are very grateful that you had a wonderful experience, enjoying dinner and breakfast at our restaurant, Riverside. We hope you have a chance to visit us again during a less busy time so we can offer even more benefits for your BW Rewards membership. Thanks again for visiting!

"A Mixed Bag"

3
18/07/2017

We arrived for a four-day family reunion. The motel is an older property which is been updated well and reflects both the new and the old together as a package. The location at the edge of the Columbia River would seem to be prime. There is a very nice pool. The rooms are generously sized. However there are some things which need to be understood. One end of the side is bordered by a highway bridge where traffic rattles across 24 hours a day. On the land side the site is bordered along with a couple of other buildings by an interstate highway and heavily used freight railroad. There is a constant muffled roar of traffic punctuated by rail traffic. The check in Process seems to be chaotic and not well organized. There don't seem to be enough clerks to manage the flow at busy times of the day. And the clerks seem to treat the customers as the enemy. Parking is limited to the extent that you have to display a parking permit in the windshield of your car to park on the site. With all this the river view is nice. So it gets 3 stares.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you so much for staying at the Inn for your four-day family reunion. We hope you had a wonderful time catching up with family, swimming in our shoreline pool, and enjoying breakfast in Riverside. You are correct that we are right on the Columbia River, next to the Hood River Bridge that takes travelers across the river to Washington state. We are also not far from the interstate and some traveler services. Some people think our location is very convenient, and that these qualities are assets. Occasional we have guests bothered by noise, but we also receive many testimonials about how quiet our rooms are. We're so please you had a chance to share your experience and appreciate your comments.

"Perfect hotel"

5
13/07/2017

Genuinely friendly staff, clean and modern rooms, and great views. We travel frequently and stay at a range of hotels. We just can't say enough good things about the Best Western Plus Hood River Inn. A sit-down breakfast comes with the room too. The locally caught and smoked in-house salmon hash and eggs, fresh jam, and view of the river made the hotel restaurant our breakfast place of choice. It is these touches we seek out in our travels and rarely expect from a hotel. Keep up the great work! P.S. great music in the lobby too!

"Wonderful Getaway! Special Place!"

5
13/07/2017

This hotel stay was a surprise and delight. The room was extremely comfortable, loved the balcony, the pool really nice, free bike use, the walking trail along the river beautiful. The hotel restaurant was delicious! We ate both dinner and breakfast. We would absolutely come here again.

"Great food at the riverside restaurant but poor communication"

5
13/07/2017

Had the primerib but wasn't told the price difference $12 in the Cebu and $30 at riverside. It was cooked wrong and arrived late after my friend had already got her dinner and was done by the time mine came out. Not sure why when I called the restaurant on Monday and asked when do they have primerib and was told Tuesday why wasn't I told the price difference. I would have chosen to eat in the lounge verses the restaurant......frustrating!!!!

"Great experience"

5
13/07/2017

Wonderful hotel with a beautiful view. Service was the best. Our waitress, Debbie was helpful and took time explaining the food and wine.The food in the restaurant was delicious. No need to eat elsewhere

"Great Spot in Hood River"

4
13/07/2017

I stayed at the Best Western Plus in Hood River with a group of nine friends on a bike trip. The advance reservations (February) were handled well and we were greeted warmly upon arrival. A group this size, with our oversize gear was not a problem. After staying in some C class motels the previous night this Best Western was a real relief. Glorious setting with a good restaurant. Dinner was fine, two of our party were slightly disappointed with a past dish, but all others were satisfied. A good, hearty non-buffet breakfast included as well. Will certainly sate at this Best Western the next time I am in Hood River. The attached photo is from the restaurant along the Columbia River.

"Great Location!"

5
06/07/2017

We stayed on the executive level a king size room. We had a balcony and a view of the river. The view was incredible. The restaurant was excellent. They serve cheesecake to die for! We be returning again.

"Surprisingly great place"

5
05/07/2017

We booked this hotel for the view which was fabulous. We would recommend it for just about everything. The rooms were a very nice size. They had everything you could hope for to make traveling more pleasant. It was very well landscaped and maintained. The food was among the best we had on the 10-day trip.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for your wonderful praise, and for rating us with highest marks in all areas! We are so happy to hear that you found our river views, room size, and landscaped grounds enjoyable. Thank you also for your incredible recommendation about Riverside's food. We hope to see you again if your travels bring you our way.

"Great hotel, amazing views"

5
05/07/2017

Big, spacious, clean rooms. Free parking. Pay extra for a water view, it is well worth it. Front desk staff is nice. Breakfast is amazing (you can sit outside alongside the river and you get to order from a pretty extensive menu)...and mind you this is all included in the cost of your stay. I only have one complaint. I was under the assumption I paid for the most expensive room. I checked in late and didn't notice until the next morning that rooms on higher floors had actual balconies, while mine was just a large bay window. I just think they should be clearer about who gets a window vs. who gets a balcony.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We appreciate you taking the time to review our hotel, and thank you so much for submitting your comments. It's great to hear that you enjoyed your spacious room and river view, plus the included guest breakfast at Riverside. We do have a number of room types with river views. Our Executive Level rooms on the riverside all have balconies, however some river-view kings do not. The best way to ensure your preference is to book directly through the hotel. We can explain the various options, and you'll always get the best rate for the specific room type. We hope you can visit the Gorge again someday, and that we can welcome you back. Thanks again for staying with us.

"Hood River!"

4
04/07/2017

Great reliable hotel! Beautiful venue, amazing resturant with a great wine list, wonderful bike path from the hotel along the waterfront of the Columbia! A dip in the pool, and we had a very comfortable stay!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are thrilled to hear you enjoyed so many of our amenities during your stay, including our pool, shoreline path, and Riverside's wine list. Thanks so much for your recommendation, and for taking the time to write. We hope to welcome you back!

"Another Great Stay at Best Western Plus"

5
04/07/2017

Checked in on-line the day prior, a very nice feature. We had a two bedroom suite that was just right for three adults. Nice views of The Gorge from our room. We visited the lounge for the first time. we staff was very helpful and friendly. A nice selection of Scotch Whisky. Supper in the restaurant was excellent. The (included in room price) breakfast was fine as usual.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are delighted to hear our two-bedroom suite was just right for your stay. Thanks for your positive comments about Cebu Lounge and Riverside, and for taking the time to write. We hope you'll all visit us again someday!

"Be careful how you book a Best Western hotel"

3
29/06/2017

After google searching a Best Western Hotel, the first option on google was an agency that claimed to be a Best Western agent, the overcharged my room by $100 dollars. Clerk said this was a common practice and couldn't help. Beware!

"Great river views and nice rooms"

5
29/06/2017

Stayed here for two nights and wish we had been to stay longer. Very comfortable stay, the rooms were large and my wife really enjoyed having two sinks in separate areas. We had a river view room with a large balcony to watch all the action on the river. There is a walking path along the river too. It was a little hard to find where to check in with the way the building was designed. Our beds were very comfortable with new furnishings. We thoroughly enjoyed the way breakfast was made available. You go to the on site restaurant and not a normal hotel breakfast area. You are able to choose from several items on the menu having stayed a few nights, we were able to try several different items and they were all delicious. Service was with a smile also. Great place to stay with easy access to the interstate.

"Wow!"

5
29/06/2017

A great location with easy access. A lot to see and do well within walking distance.Awesome views of the area from many places throughout the Inn. Friendly helpful staff, clean comfortable room, good food.

"Beautiful place to stay"

5
29/06/2017

This is our 2nd year to stay here on vacation. It is the best hotel experience I have ever had. The location is great, rooms are spacious and clean, and dining on the patio is amazing. Luis is an awesome waiter and made our breakfast lovely on the patio everyday.

"Great Visit!!!!"

5
28/06/2017

We had a great time the two days we spend at the Best Weate n it was a great location. The bathroom was very nice, as was the breakfast each day. An added bonus was when we received a call about leaving our phone chargers. They're mailing them to us. Great service!!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
It's fantastic to hear you had a great visit. Thanks for submitting your review, and for the kind comments about our location, guest bathrooms, and included guest breakfasts. We're thrilled your phone chargers were mailed back to you. We hope your travels bring us to our neck of the woods again someday!

"Great views in Hood River"

5
22/06/2017

Terrific hotel right on the Columbia River. Rooms with a view and a VERY good restaurant. Perfect location for exploring in the Hood River area, Hiking and biking nearby. Recommend the Historic Columbia River Highway Trail., very scenic.

"Wish I could say I loved it, but having a room in the basement was kind of a downer."

3
21/06/2017

This hotel sits right on the river and has lovely grounds -- on the river side. Our room was on the first floor, which was actually below ground level, so the promised view of the parking lot (I settled for that rather than pay $50 more) actually came from the perspective of the roots of the shrubs planted outside the window. Nonetheless, the room was comfortable and very clean. We were assigned an ADA room so it was very roomy. The beds and pillows were wonderfully cozy. I'd stay there again, but it was spendier than I'd like, given the lack of view, etc. It does have a lovely restaurant -- we enjoyed brunch on the deck on Father's Day. Really delicious food, including a gluten free, veggie option that was of equal or higher quality to the non-GF choices. The walk to downtown or to the waterfront was a bit long for the evening outing, but allowed a vigorous walk the next day.

"Great room with view"

5
21/06/2017

We loved this hotel! Not only did our room have a balcony, but also a two story window. We could lie in bed and see the stars. The room and bathroom were very clean and the bed was comfortable. The view was wonderful, during the day when we could watch the boats come up to the little dock outside our room, and even at night when the moon shimmered on the water. Breakfast was included and it was delicious. The breakfast veggie bowl was absolutely amazing and unlike anything I've ever had before. Wish I could have it again. The Bloody Mary's were excellent too (but not included). Outside the hotel was a nice path which followed the river. We walked as far as a small marina and watched the kiteboarders for a while. Nice walk. Lastly, the staff was friendly and helpful. I accidentally left my new phone charger in the room when we checked out and the clerk went to find it and called me several times to keep me informed of their progress. The hotel didn't charge an arm and a leg to send it back to me. They definitely don't add an extra charge to make money on that like some places would. I really appreciated that. Highly recommend this hotel!

"Great Location. Choose Room Wisely"

3
20/06/2017

Food and Staff are first rate. My bottom level room had a large bush blocking most of the river view so I would suggest the top floor with balcony. Pool and Jacuzzi are clean and well kept. East Wing room I stayed in was showing its age and was in need of upgrades and repair. Try the West Wing, it looks newer and request top floor there also.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
It's always nice to hear when people enjoy our "first-rate" staff and food at Riverside. We're happy to hear you enjoyed our pool and spa, too. Thanks for taking the time to write to share your advice. We are sorry to hear your particular room was in need of upgrades and repairs. We appreciate your input and wish you happy travels.

"A Destination, not just a stop-over"

5
20/06/2017

The Hood River Inn is hands down the best place to stay in Hood River. It is like a fancy resort. The staff is friendly and helpful. We love to sit out on the deck, look at the river and enjoy our complimentary breakfast, selected from the restaurant menu. The restaurant is highly rated and serves NW fare. One of our favorite amenities is the pool and spa on the river. Hood River Inn is a destination hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What an outstanding recommendation! Thanks for sharing all that you enjoy about being our guest. We loved your descriptions: “best place to stay in Hood River...fancy resort...highly rated…destination hotel” It's music to our ears, and we will keep working hard to please folks like you. We hope you'll come visit again soon!

"Ok, not the best for the price."

3
15/06/2017

My family of four stayed here this past week. For the price, I was a bit disappointed. We only had two towels for the four of us and there were no bags in any of the garbages. That wasn't a big deal, but the room with tax and no river view was over $175. And if you happen to be on the west end of the hotel you have to walk down that wing, through the lobby past the restaurant and front desk, down another wing, and outside to a locked door that you use your room key to access the pool. Definately challenging with small children and a bit awkward walking in front of the restaurant goers and lobby people in you swim clothes. The restaurant is very pricey for a family. We went to a local pizzeria. They also give you a pool towel per person in your room and charge you $15 a towel if they are not returned to the room. I am a Best Western rewards member, currently on my return trip and looking for a different hotel. This one didn't quite deliver the bang for the buck. The staff was very friendly however, and the room was nice and clean. Also, the shower soaps were nice.

"First stay at a Best Western but not last"

5
15/06/2017

Wonderful location for exploring the Columbia Gorge area. Great restaurant with an outstanding wine list, good beers, too. Excellent bath products and great shower design. Comfy bed with plenty of pillows. Get a river view with the balcony and third floor if possible. Nice TV with good channel list, CleanRemote, good internet and easy to connect to. Excellent helpful staff. Highly recommend.

"Great hotel"

4
14/06/2017

This hotel is situated right on the Columbia River near downtown Hood River. It has a large parking lot, and parking is free. There is a nice path along the river for a walk or bike ride, an exercise facility, outdoor pool, and an indoor and outdoor hot tub. The rooms are quite spacious and clean. Ours had two sinks, one outside the bathroom with nice counter space and another inside, also with counter space, along with the toilet and shower/tub. Plenty of towels and wash cloths are stocked in the room along with shampoo, conditioner and lotion, as well as a hair dryer. There is a small table with chairs, a desk with chair, refrigerator and microwave, bedside lamp, air conditioning and a window that opens for fresh air. The staff at this hotel are extremely friendly and helpful. I was impressed with every staff person with whom I communicated, beginning with making a reservation. They seem to go out of their way to be friendly and helpful. We also received breakfast for free in the restaurant. It is cooked to order and there are about seven or eight choices that are no charge, along with coffee or tea. This property is very close to I-84, so convenient for entering and exiting the freeway. It is also very near the bridge to the Washington side. Lodging books up very quickly in Hood River in the summer, so you need to plan ahead to get a room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks you so much for your complimentary, descriptive review. We are so pleased that you enjoyed your stay, our friendly, helpful staff, and our complimentary served guest breakfasts. We appreciate you noticing so many details about our accommodations and amenities. We hope you'll want to return in the near future.

"Best stay"

5
14/06/2017

This property lives up to it's plus designation. The room and bath were very spacious. The river view was great. Small balcony, but we made it work for 2. Very nice restaurant and great choice of breakfast items from the menu rather than the usual "buffet". We definitely will stay there again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks for your high praise, and for submitting a review. We enjoyed hearing the things that stood out about your stay — our spacious rooms and bathrooms, river views, and included guest breakfasts. We are delighted to hear you'd like to visit us again!

"Excellent Stay in Hood River"

5
13/06/2017

The hotel has an excellent location right on the bank of the Columbia River, which can be enjoyed from the path, heated outdoor pool, and the restaurant deck, as well as from the river view rooms. The hotel is older, but well-maintained and clean. The rooms are comfortable, and our family of five had room even with the additional roll-away bed. The staff was friendly and accommodating, and the restaurant was good as well. We will definitely stay here again when we return to Hood River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks you so much for your lovely review. We appreciate your enthusiastic description of our property and its many river-view vantage points. Thank you for your thoughtful descriptions and for the five-dot rating. We hope you'll have an opportunity to visit again!

"What a great hotel!"

5
07/06/2017

Everything about the Best Western Plus Hood River Inn was outstanding. Staff and service were incredible in every way. Great views on the river, Pool and fitness center were top notch with great views as well. Breakfasts included were good and a nice amenity. Rooms were clean, comfortable and good sized for our family of four. I especially want to recognize Raquel, who made our reservation over the phone and, quite frankly, clinched our decision to finalize the reservation. She is a great ambassador for the property, and the rest of the staff was excellent as well. Kudos to her and everyone there...we highly recommend the place and will stay again if in the area. This hotel and area around it got our vacation off to a great start!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
It's a delight to hear that everything about your stay with us was outstanding! Thanks for sharing that the staff, service, river views, pool/fitness center, included served breakfasts, and clean, comfortable rooms all contributed to a great start to your vacation. We're happy to hear Raquel's helpfulness and knowledge steered you right. Thank you so much for your glowing recommendation, and we are thrilled to hear you'll be back if you return to our area.

"Great hotel in Hood River"

5
07/06/2017

This hotel was wonderful. It's a great location for activities in Columbia River Gorge area. Riverside restaurant had excellent food and sitting on the deck overlooking the river was pleasant. The room smelled fresh and clean and the bed was very comfortable. Breakfast is included and is made-to-order.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are appreciative of your kind compliments, and thank you for sharing the news that you felt Riverside's food was excellent, topped off with a pleasant river-view setting on the dining deck. We are also pleased to hear your room was fresh and comfortable. Thank you for taking the time to submit a review, and we hope you'll have another chance to visit in the future.

"Overnight experience & food"

5
05/06/2017

Comfortable updated riverfront room was amazing ... the restaurant is worth the trip in itself! We loved it and will be back to BW Plus Hood River Inn Thank you to all the wonderful staff... The setting is delightful. Close your curtains for sleeping due to the highway noice though! Worth it.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What a wonderful review! Thanks for the five-dot rating and for your positive comments about your riverfront room, our setting, and the raves for our onsite restaurant, Riverside. We hope you can visit again some day!

"wonderful hotel to spend vacation"

5
04/06/2017

Usually we try to stay in BW Hotels, the price is more expensive that we usually pay but we like the location of the hotel. Nice location, close to river, clean room, tasty breakfast and dinner, friendly staff. Close to famous waterfalls. Nice place to spend vacation. Looking forward to come back and have another vacation during the fall.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for including a stay with us during your recent travels. We appreciate your kind comments about our location, cleanliness, tasty food for breakfast and dinner, as well as friendly staff. We look forward to your return visit this fall!

"Nice accommodations!"

5
04/06/2017

Very nice room at a reasonable rate. Nice property. Close to town. Nice views. Friendly and helpful staff. Complimentary breakfast and discount on dinner meal at their in house restaurant. Front Desk Staff worked to get us into a pet friendly room at a reasonable rate.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What a delightful review! Thanks for taking the time to write it. It's nice to hear you enjoyed our property. location, views, staff, and meals at Riverside. We appreciate your high recommendation, and hope we will see you again someday.

"Great View"

5
31/05/2017

The rooms were very clean and the bed was comfortable. It has a a great location. We got a room facing the river that had a spacious balcony. The view was spectacular. Nice and friendly staff. The breakfast was outstanding and included in our room rate. We also had dinner which was also very good.

"Excellent stay"

5
31/05/2017

We have stayed several times at the Best Western Plus Hood River Inn and have never been disappointed. The rooms are comfortable and the made to order breakfast is wonderful. What a beautiful setting.

"Amazing! They mailed me my dress!"

5
30/05/2017

Our room was great, and the full breakfast is delicious! There are several vegetarian options to choose from on the menu. Today, I received a package in the mail from the hotel. When I opened the package, inside was one of my favorite dresses!!! I didn't even notice that I left it behind yet, since we were just there last weekend. I am so happy with the customer service at this hotel. Thank you, BWP Hood River Inn! We will definitely be back soon!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks for staying with us and for sharing your experience. We appreciate your comments on our included served guest breakfasts, menu options, and customer service. We are thrilled your dress was returned before you even noticed it missing. Thanks again and we hope to see you again soon!

"Great Stay!"

5
30/05/2017

Our room was beautiful and the patio views are endless. We enjoyed every minute of this trip. You can sit on the deck and watch the river run by during breakfast. I great room close by all the wine tasting.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What a wonderful review! Thanks for the five-dot rating and for your positive comments about our "endless" views and location. We hope you can visit again some day!

"Loved our stay!"

5
29/05/2017

This is a nice hotel. The room was nice and the bed was very comfortable. We liked the later check out of noon. There is a restaurant on site, Riverside, and the food was really good at dinner. Breakfast and lunch were pretty good too, but dinner was great!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're pleased to hear you had a chance to stay with us and that you found our hotel and rooms nice. Thanks for the five-dot review, and for relaying how much you enjoyed your meals at Riverside. We hope you'll be able to return someday!

"Hiking trip"

5
24/05/2017

Everyone working here was helpful and very nice. My sister and I stayed two nights for a hiking trip to Tunnel Falls. We were so tired after the hike we ordered room service. We ate from the Riverside Restaurant both nights and was not disappointed. We had a beautiful view of the Columbia River right outside our rooms back door. Would definitely come back again! Thanks Everyone!

"Can I Give it 10 Stars?"

5
22/05/2017

Best Western Plus Hood River Inn. How can I put this without gushing? This place was voted "Best" Best Western in the entire chain by their customers for a good reason. Hood River is a paradise in so many ways, there aren't lots of choices for hotels and yet they are affordable and go out of their way to make you feel like a King. I left there thinking "this must be what it is like to fly First Class!" Not all rooms are outlayed like a suite but the staff bends over backwards to get you on the River and even discount the room. Why? Well, I'm convinced that the management of this particular Best Western wants us little people to experience luxery at least once in our lives. And I'm thankful. Opened the doors and the flowing river with lights reflected and the occasional car humming over the scenic bridge and I'm living in a movie. Free breakfast the next day - I loved the Prime Rib Hash and gourmet coffee. There is a Starbucks and McDees a minute away and a couple gas stations that are mini-grocery stores. The staff at Best Western Plus Hood River will always be #1 on my list of Best Staffs.

"Fun in the Hood!"

5
22/05/2017

We had a great weekend staying at the Best Western with our dog. The staff were all so friendly, welcoming and accommodating to us and our pooch. We can't wait to return! I would highly recommend this hotel to anyone with or without a dog.

"Friendly staff, lovely rooms and fabulous views"

5
22/05/2017

I enjoyed the entire experience, check-in/out, lounge, restaurant and especially the room and view. The staff here seems to care that extra bit that takes a solid experience and turns it into a lovely time -- that extra connection is such a win. The room has a number of nice touches -- a personalized note to explain the air system. Clean clickers for the tv. A mini fridge that you can actually fit your stuff into. Great pillows and bed. AND, it's an attractive room -- cozy. There's a cozy chair with an ottoman. The bathroom has updated fixtures and feels more than a bit luxurious. There are multiple mirrors in the place so you can do your make up in natural light or you can get ready in multiple areas. SO HANDY. It was a great experience.

"Sid/Ann's Review"

4
22/05/2017

We have stayed with this motel before a number of times and enjoyed it each time. We stayed in Room 115, and it was a very good experience. There appeared to a be an opening near the foot of the bathtub where grouting was possibly lacking. Denise, the hostess in the Dining Room is a definite asset to your business.

"Terrific place, nice amenities."

4
18/05/2017

Nicest Best Western I've seen; lovely scenic location in the gorge. The only negative was the noise from the freeway which is probably reduced if facing the river. The complementary breakfast was good.

"Dugan's favorite hotel"

5
18/05/2017

Dugan is our Aussie and this hotel is very dog friendly. Right on the Columbia River with lots of grass and even a little beach area. It makes for a happy boy. The people amenities are wonderful as well. The staff have always been very helpful and with the bar and the restaurant on site you've got it all. The added bonus is the swimming pool and hot tub area. We will be back for sure.

"Wow, from check in to breakfast, amazing"

5
17/05/2017

They were so professional and nice and everything you want to be about a check in experience! The room itself, omg, the view of the Columbia River took our breath away And the free breakfast is fabulous! The breakfast was shocking in itself as you expect pretty much average when it's free, but it was homemade everything from the jam and salsa to my fantastic quiche. Wow! Love to come back.....soon!

"Excellent hotel with great staff"

5
17/05/2017

We stopped here on our way to Washington with our company (3 families). We had 3 rooms for just one night but WOW! The rooms were spacious in the double queen. The 2 bedroom suite was amazing and the views are incredible.The beds are very comfortable, and rooms were immaculate. The massive showers with double heads in the suite was a huge surprise that made the room even nicer. Each room had a balcony with chairs and a small table it was so nice to sit out there right on the river and drink a cup of tea or coffee in the morning. The staff here is also fantastic! I was absolutely impressed that after one night the front desk agent knew me by name! I will definately stay here again.

"Best Western Hood River"

5
17/05/2017

Fabulous location and facility. Attentive and kind staff. Great food and drink. Pet friendly. We had a very short mini vacation here ( 20 hours ) and were able to drive home in 1 our very refreshed. I highly recommend this place.

"Best Hotel in Hood River!"

5
09/05/2017

Excellent full service Hotel in an superb location at a great price. Love the heated outdoor pool with the Columbia river backdrop. Love the adjacent jogging path along the Columbia. Food is excellent.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks so much for your concise, complimentary review! We're thrilled that you found our location, heated shoreline pool, shoreline path, and Riverside's food all contributed to an excellent experience. We hope to host you for another stay in the future!

"Beautiful location!"

5
08/05/2017

This hotel is right on the river, has a heated outdoor pool facing the river so a beautiful view whether you're in the pool or not. The restaurant has outdoor seating which is great when the weather is nice. Thx breakfast is fantastic. Our dinner experience was less than fantastic, short staffed and the food took a very long time to get. The chicken pasta was super good. The well done steak was burnt...it's hard to get well done without burning, but I know it can be done! The rooms are nice, ours had a balcony overlooking the river. The beds were lumpy, not comfortable, but manageable.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for the five-dot review and for touching on so many points that make our property unique in Hood River — our shoreline pool, waterfront restaurant, and river views. Thanks as well for the kudos for our served guest breakfast. We are glad to hear you enjoyed your chicken pasta dinner at Riverside, but we apologize for the wait to be served. We are thrilled to hear you enjoyed your stay overall, and we hope you have an opportunity to visit again!

"We enjoyed staying here and will return"

4
08/05/2017

We loved our room on the second floor very close to the pool and hot tub. We stayed on a Sunday night so it was not very crowded. Our breakfast was great too. Dinner was just ok but we were satisfied. My only complaint would have been that the cleaning ladies start WAY too early and it would have been nice to sleep longer without hearing vacuum cleaners at 8am. But for the price and location, we were satisfied.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're happy you found your Hood River Inn stay enjoyable, and that you plan to return some day. Thanks for mentioning that your included guest breakfast was great, and that the overall value of your stay in our waterfront location was worthwhile. I apologize if housekeeping started a little too early, and we will stay mindful of this. We look forward to welcoming you back!

"Hood River Inn"

5
08/05/2017

Stayed 4 nights for a business trip and was quite content. I did not have a river view room but it was still very pleasing and comfortable. Awesome bed!! The lounge has a wonderful happy hour menu with great food and very reasonable prices. The fish and chips was phenomenal!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
How nice to hear about your four-night stay. Thanks for taking the time to write a TripAdvisor review. I'm glad you found the hotel a very pleasant environment for your business travel. We appreciate hearing the room was comfortable, and that Cebu's happy hour hit the mark for you (especially the Fish & Chips!). We hope to welcome you back in the future!

"The Best"

5
08/05/2017

We just experienced the best Best Western hotel we've ever stayed at. Very conveniently located with a trail that leads you to a marina (approx. 2 miles). We had a pet-friendly room with a view of the Columbia River. Breakfast was included and it was actually served in a beautiful restaurant.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're happy to hear you experienced the "best Best Western" at the Hood River Inn! Thank you for visiting, and for sharing your review on TripAdvisor. We're pleased to hear you found our location convenient, and that you appreciated the two-mile shoreline path that ends at our property, your pet-friendly room with a view, and our included guest breakfast at Riverside. We hope you'll stay with us again someday!

"Love this place!!"

5
04/05/2017

My second stay here over a 2 year period and some things never change.....which is awesome in this case. You cannot beat the view if you get a riverside room with nice wide balconies with chairs. Great walking trail that can take you all the way into town if you want. The free breakfast with your room is not your normal BW breakfast. Can you say Prime Rib Hash with eggs and toast two days in a row?

"Love to Stay Here When We Travel to Hood River"

5
04/05/2017

We find ourselves traveling to Hood River a few times a year we enjoy staying at this Best Western Hotel. Love the sauna. Excercise room is good and the breakfasts are wonderful! Always oder the prime rib and bacon hash.

"Hood River is welcoming and comfortable"

5
03/05/2017

I had occasion to meet some folks for a weekend of photography in the Columbia River Gorge. We chose the Best Western Hood River Inn for the convenient location, on premises restaurant and bar and proximity to the Columbia River/Hood River Bridge. In short, every single staff member was pleasant, helpful and made our stay comfortable. The restaurant staff included, where we had several breakfasts, lunches, dinners and late night snacks in the bar, perhaps with a few drinks involved. All good. We came away wishing other venues were so welcoming and serviceable. I would return given the chance.

"Great Hotel in a Beautiful Location"

5
03/05/2017

This hotel is the best "bang for the buck". We have stayed in many 5 star hotels throughout the world. This Best Western is a favorite. We have stayed here twice. The value of what the guests receive for the dollar paid is fantastic. The staff is extremely friendly and the setting is lovely. The breakfasts are fantastic.

"We celebrated my mother-in-laws 85th birthday here."

5
02/05/2017

The location was beautiful. The staff worked with us to secure group room rates, a banquet room overlooking the river for the dinner and a wonderfully delicious buffet dinner. The room looked beautiful and had deck access so people could wander from inside to out and back. The wait staff was friendly, courteous and super customer orientated. We found this excellent customer service to be universal among all the staff. In fact, the wait staff in the restaurant organized tables so our large group could sit together at breakfast the morning after the event. Dean Pivirotto, the Sales & Catering Associate deserves a special shout out for helping coordinate the entire event. His attention to detail and overall helpfulness was invaluable - he really knows how to arrange events!

"Amazing views!!!"

5
26/04/2017

Hood River was not on our list of travels when we decided to make a trip to Oregon and Washington State but it is hands down the best part of our trip. The hotel was very accommodating and clean. The room we stayed in was HUGE. Not what we were used to after our stay in Seattle. We had a beautiful view of the River and wake up to coffee with the steam coming off the river. I wish we were back there now!!!!

"Awesome Breakfast and Cool Pool"

5
25/04/2017

Stayed here one night on our way to Washington. Nice outdoor hot tub and heated pool! Also we got 2 complimentary breakfast tickets with our room and the breakfast was awesome, wayyy better than the 'continental breakfasts' that you get most places. Steak and bacon hash? oh yeah.

"Best Western - Hood River"

5
25/04/2017

Excellent staff, location, and restaurant. Our room faced the river with a lovely balcony. However, there was no privacy between the neighboring balcony and we were caught in our skivvies by our neighbors.

"we love Hood River Inn!!"

5
24/04/2017

This is by far our all time favorite place to stay!!! Food, rooms, customer service, pool/sauna & music. The staff is the best we've experienced for being professional, kind, consistently going above & beyond to make the Hood River Inn our favorite!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are elated to hear the Inn is your "all time favorite" place to stay! Thank you for the five dots review, and for explaining many things you appreciate about staying with us. We hope to welcome you back soon!

"Great place on the River"

4
24/04/2017

Wonderful experience, good food, nice lounge, staff was helpful about options of things to do in town, really nice seating outdoors, outdoor hot tub was wonderful, large and accommodating, smelled clean and was overall a great experience! We will be back- it was a fun town!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We'd like to express thanks for your complimentary, concise review. You hit many key points that other travelers will appreciate hearing of, including remarks about Riverside's food, our lounge, staff, and hot tub. We're happy to hear your enjoyed all the things to do in town too! We hope you can come again!

"Very Well-Run Hotel"

4
20/04/2017

Very comfortable, good staff, breakfast, restaurant, pool, trail along river. Not really an easy walk to town, but doable. It is good value even if sometimes a little pricey, but can sometimes find good rates here, too.

"Easter Break"

5
18/04/2017

Enjoyed 3 nights at Hood River Best Western. We stayed in a suite which was perfect for a family to spread out and relax. Enjoyed using outdoor pool and walking along riverfront. Hood River was perfect base for us to enjoy hiking some of the beautiful trails along the Gorge.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
It sounds like a wonderful Easter weekend. Thank you for spending your holiday with us, for letting us know your suite was perfect, and that you enjoyed our shoreline pool and path. We appreciate your compliments and hope you can visit again someday!

"Poor service & upgraded room veiw was of construction."

1
17/04/2017

We went for my birthday to do the wine passports and brought friends. Although no where did they state on the website that they only provide "one wine passport per room" (some wineries require one person). This is what we were told at check in. Our "upgraded room" with a veiw was of construction after waiting all day for something close to the hot tub (we were put in room 201). The services was aweful and you had to suggest to the staff how to correct things what were truly done at the lowest expected quality. Why others in our group were upgraded from standard to suites that they did not pay for because they use to be in the hotel business. They had a balcony we right over the hit tub and had slippers and robes all for the price of a standard room. I just wanted what I had paid for a veiw of the river and close by the hot tub.... very very frustrating after paying $49 more for our room (again for a birthday celebration). Our Easter brunch also had a veiw again of construction and workers! We were finally got the night manager to move us at about 6-7pm and took a big chunck of time to pack up and unload for a one night. The air/heating unit was very loud in rooms. Other than that rooms were very comfortable. Very disappointing visit.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Cheryl W, Let me start by thanking you for staying with us and for advising us of our shortcomings during your stay. I sincerely apologize for not exceeding your expectations. We strive to ensure that each and every guest experience is satisfying and in your case, we obviously fell short. We do our best to accommodate these types of requests, but sadly we can not always guarantee an early check in . I am unsure of the circumstances surrounding your friends reservation being upgraded. If you could provide more information like their name or the room number they were in, we would be happy to investigate and use as a training tool. I am sorry these events tarnished your birthday celebration. Please know that this is not typical of our normally outstanding attention to detail and amenities. We take your feedback to heart and focus on improving our performance. It is our hope that you will give us another opportunity to serve you, I will be in touch through the email address that we have on file for you. Again, I apologize for the inconvenience during your stay and I hope to meet you during your next visit. Best Regards, Chuck Hinman - General Manager

"Overnight Vacation"

5
15/04/2017

Excellent Lounge and Happy Hour, friendly and accommodating staff. Wonderful views, heated pool and fabulous food in the restaurant and lounge. Nice, clean and well run hotel. Very upscale. We highly recommend this hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are so pleased you had a great experience staying with us. Thank you for taking the time to submit your review, and for your praise of Cebu Lounge's happy hour, friendly staff, our views, and heated pool. Hope you enjoyed your getaway!

"Columbia River Gorge"

5
15/04/2017

Very nice hotel right on the Columbia River. Room was spacious and clean. Beautiful views. Pet friendly. They even gave our dogs treats. Excellent included cook to order breakfast. They had a half off 1 entree dinner deal. Steak and salmon were done well

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks for your review and kind comments on our amenities and your meals at Riverside. We're glad even your dog had a "treat!" We hope your travels will bring you back our way in the future.

"Great location on the Columbria river"

4
13/04/2017

Great view of the Columbia river from your room. The only failure was the thinness of the walls with our hearing what the neighbors were doing on either side. Only a minor setback, with staff at the Inn being happy, pleasant and dedicated.

"Customer Service!"

4
13/04/2017

If you are going to Hood River, this seems like the spot to be - located right on the river with a nice pool. It is also a pretty sweet deal since the room price includes a very good order off the menu breakfast. No make your own lame waffles here - you can pretty much have anything you like! The room was fine, nothing special but totally adequate with comfy beds and the bathroom had two sink locations which is always handy. The people who work here are crazy friendly and helpful - not sure if everyone in Hood River is this nice or only the employees here but customer service is clearly a priority which is always a plus. The deck was under construction while we were there, assuming it will be ready for the summer. We would love to come back during the summer - lots of great hiking and outdoor activities nearby.

"nice"

5
12/04/2017

we had a river view. Very pleasant, with a paved walking path along the columbia river. Good for taking pets that need to be walked. Clean-nice. great Happy hour in the bar. Will plan another wk end this summer.

"top-notch housekeeping department"

5
11/04/2017

Since my house got flooded out while I was overseas working, I've been staying here for about 4 months. Also during this time, I've been moved from room to room so I've experienced 4 or 5 different ones. The things that are important to me are cleanliness and customer service and the place get 5 stars for both. From the front desk to the restaurant/bar everyone was friendly and efficient and all interactions were very pleasant. I always got the feeling they were sincerely happy to be helping me out....without exception. But I got to give a special shout out to the housekeeping staff. A fine eye for detail and those rooms were CLEAN when they get done. And once again, always pleasant and ready to do what it takes to keep the customer happy. I'm hoping this good customer service is a direct result of treating your employees with respect and recognizing them when a job is well done. My only quibble is the tv. They upgraded the system and unfortunately my tv couldn't be improved. I was told it was the make of the tv and they were working on it. But like I said: very minor. Well time to hit the restaurant and 12 dollar prime rib Tuesday.

"Great view-excellent staff"

4
11/04/2017

The view is superb, the rainbows on the Columbia River are spectacular. The staff is extra helpful, the room service food was tasty although a little messy when it arrived. The only issue we did not get resolved was the requirement to be seated in the restaurant for the 'extra' cost room rate breakfast. We travel with and support adults with significant support needs and that often includes hand over hand eating supports which are very difficult in a restaurant. One of our favorite things about BW is that the 'breakfast' can be brought back to the room for this purpose. Room service was required for two of the three of us despite the breakfast vouchers. Otherwise this was another fabulous BW weekend!

"Gem in Hood River"

5
11/04/2017

Great room, beautiful views, fantastic pool and hot tub, wonderful restaurant, clean and comfortable rooms, friendly staff, amazing price all right on the river and close to so many outdoor options and breweries... what more can you ask for?!?

"Wonderful Visit, comfortable clean room, great staff and location"

5
10/04/2017

We stopped here without a reservation on our anniversary weekend. They were very accommodating and gave us a wonderful river view room. Great hotel, so many amenities. The staff was amazing, treated us so well. The on site restaurant and lounge has wonderful food and we were given a coupon for a full free breakfast at the restaurant each morning. Beds were very comfortable and the room was very quiet and clean. Definitely would stay again.

"Keep coming back"

5
10/04/2017

Every year I visit Hood River for my birthday and stay at the BW Plus Hood River Inn. It is my favorite in Hood River. Nice rooms, (the third floor is no kids no pets. There is always a great view of the river. I recommend it to everyone I know that stays in Hood River

"My Favorite Best Western!"

5
27/11/2016

This Best Western Plus exceeded my expectations in so many ways. The location is just perfect. I highly recommend the balcony rooms overlooking the mighty Columbia River. The bathroom was large and the bed was comfortable. The staff was professional and friendly despite being sold out as apparently they are most every day. What really surprised me was the hotel restaurant, which serves some of the best food in the area. We had a lovely dinner with river views. The fish was fresh and prepared to perfection. Breakfast was also delicious. If ever in Hood River again, I will most certainly stay here!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We are delighted to hear we exceeded your expectations, and appreciate hearing the details of your experience. Thank you for your compliments on our hard-working staff, our location, river views and accommodations. We always enjoy hearing when Riverside's food pleasantly surprises people. If you return to Hood River, we hope we can be part of your plans.

"Betsy"

5
26/11/2016

Second visit here. Lovely hotel, beautiful location, and extremely friendly staff from front desk to restaurant to housekeeping staff. Loved having door to room stay open when wrestling luggage cart into room and that there were two luggage racks. The only area for improvement would be the food in the restaurant--good, but could be better. Highly recommend when visiting the Gorge.j

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We are so pleased to hear you enjoyed your second stay with us. Thank you for contributing your review, and for letting us know that you enjoy our hotel, location, and "extremely" friendly staff. It's also nice to hear your meal at Riverside was good, but we also want to strive for excellent! Thank you for your high recommendation, and we hope to welcome you back soon!

"Great Property"

5
24/11/2016

It is the little things that create a great stay from what might have been a good stay. Friendly efficiency from the staff from check in to check out. The attached restaurant is located on the banks of a beautiful river. The menu and service levels are excellent. The little things that made a difference...two luggage racks in the room and a night light. These are on top of a room with a riverside view, good bed, lots of hot water and very clean. It all made us feel very welcome. We can certainly recommend this property.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Wow! It's always so gratifying when we receive a review like yours. We really appreciate you sharing your experience so thoughtfully for other travelers. Thank you also for the five-dot rating and for taking the time to submit your review. We hope you'll have a chance to stay with us again in the future.

"A Nice Surprise"

4
24/11/2016

My husband and I stayed at this facility while driving through the Columbia River Gorge to Portland. It's centrally located with close proximity to dining and shopping and has a great river front location with nicely landscaped grounds and walking paths. Our room was clean, quiet and spacious with a balcony overlooking the river. There is a restaurant and bar on sight where we ate dinner and breakfast. The service was very poor and disorganized - slow and customers seated after us were waited on before us. And the food was only room temperature at best.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thanks for taking the time to submit a TripAdvisor review, and for your nice description of our hotel. We enjoyed hearing the features of your stay that stood out in your mind, like our riverfront location, proximity to town, clean and spacious guest room, landscaped grounds and shoreline path. We are very sorry to hear that you did not enjoy our usual quality service at Riverside and that things appeared disorganized. We certainly appreciate you bringing that to our attention. Thank you for visiting us, and happy travels to you!

"Great location and view"

4
23/11/2016

Comfortable room with an oddly high ceiling and tall windows - shaded from the sun! This is a sprawling place with a good restaurant, I could wish the prices were lower but the town is really a destination now!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thanks for your short and sweet review. We're happy you enjoyed your stay at the Best Western Plus Hood River Inn, as well as our onsite restaurant, Riverside, and hope you can visit us again someday.

"Great hotel!"

5
23/11/2016

Great hotel with AWESOME VIEWS!! The beds were extremely comfortable and I have nothing but good things to say about the Best Western. The staff was great, it was a few miles from the downtown area and it was an easy access right off of the freeway. When I have the pleasure of going back to Hood River, I will definitely stay at the Best Western again.

"Dependable comfort"

5
23/11/2016

Have been staying at this place for 6+ years, always clean, professional staff, everything we need and very pet friendly. Great breakfast and wonderful restaurant experience, love the view of the river.

"Fabulous view of Columbia River from our room"

5
22/11/2016

Very happy with our stay at this Inn. Fabulous view of Columbia River and the rooms were very nice and clean. I truly have no complaint. We wanted to stay longer. The Riverside Cafe was fabulous. So surprised to find out it was rated the top restaurant in Hood River by trip advisor. It lived up to its rating. Close to the Columbia river gorge.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you for your kind review. We're thrilled to hear that you had a great stay, and appreciate you mentioning the things you especially liked: the river views, rooms, and our onsite restaurant Riverside. We look forward to welcoming you again if your travels ever bring you back to our area.

"Great experience"

5
21/11/2016

Situated on the Columbia river side this inn has exceptional view, so we picked junior suite on the third floor. There is a small fridge and microwave in a room. Very large bathroom with shower and the bath tub. An additional sink and countertop was well thought. There is a sofa and a chair in a partialy divided living area. Nice balcony would be lovely to use it on a warm day. Breakfast is included and it's served in a restaurant, very good value! Excellent king size bed and no need for ear plugs which were included in the amenities.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We thank you for your complimentary five-dot review, and for recognizing the value of our hotel. We're pleased to hear you enjoyed your stay, the views and amenities in a junior suite, plus your included guest breakfast at Riverside. We hope you'll find a chance to come back again soon!

"Lovely room and grounds"

5
18/11/2016

Room was spacious with fireplace and balcony. Had a resort feel. View of Columbia River was spectacular. Restaurant was extremely good. Even had gluten free bread that was very good. Staff were pleasant and helpful. Would return and recommend.

"Fantastic stay"

5
17/11/2016

We always stay at best westerns as we travel, and we travel a lot! This is the best one we have experienced. The rooms are nicely done, the pool is really nice, the fitness facility looks out over the pools and river, and the restaurant /bar are very well done. We were surprised to see the wine spectator award in the restaurant, and the prime rib night in the lounge was both busy and fun, and, excellent in every respect. The staff is very helpful at this hotel and its location along the Columbia river is top notch. All in all, we would strongly recommend this hotel and will definitely be back!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you very much for your detailed review and strong recommendation. We are thrilled to hear our property is the best Best Western you've experienced. We're happy you enjoyed our prime rib night in Cebu Lounge, as well as our service, rooms, fitness facility, and pool. We hope you'll be back to visit us soon!

"Great stay!"

5
17/11/2016

We stayed one night in Hood River for a weekend getaway. After spending the day exploring the area and enjoying the fall colors we had a relaxing evening at the Hood River Best Western. Our room, which was on the third floor, was very clean, comfortable and modern. While there was noise from the freeway when outside the hotel, inside it was quiet. We enjoyed the river view from our balcony and relaxing in the hot tub in the evening. The free breakfast was delicious. My home made granola was warm from the oven, drizzled with honey and topped with Greek yogurt. My husband and son enjoyed their French toast and home fries. Great overall experience, we would stay here again in a heartbeat.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
It's wonderful to hear you and your family enjoyed your stay with us. Thank you for choosing the Inn, and for letting us and others know the things that contributed to such a positive experience. We're happy to hear your room was clean and comfortable, and that you enjoyed not only our complimentary served guest breakfast, but also our shoreline hot tub and river views. Thank you for sharing your experience and we hope to welcome you back soon!

"Great staff, nice views from room and the breakfast at the restaurant over looking the Columbia river was excellent"

5
16/11/2016

This hotel exceeded our expectations and was a plesent surprise. Probably the nicest part of the stay was having breakfast at the restaurant and watching the sunrise over the Columbia river. Instead of a breakfast bar, the hotel allowed you to order from 7 items on the menu and they were all very nice selections. Both the front desk staff and restaraunt staff were very attentive and accomadating. The hotel does allow dogs in certain sections so if you do not want to hear an occasional bark, tell the front desk so you can be placed away from the dogs.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
It's fantastic to hear the Hood River Inn exceeded your expectations. Thanks for sharing how much you enjoyed our included guest breakfast at Riverside, and the views of the Columbia River. We're also pleased that you recognized our attentive staff. Thank you for visiting and we hope you'll have an opportunity to stay with us again!

"Great breakfast"

4
13/11/2016

We visit hood river twice a year and always stay here. Nice bar on the river and breakfast is included. Several plated choices and delicious. Starbucks nearby. The rooms are nice with updated bedding.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you for submitting your review and sharing that the Inn your choice for Hood River lodging. It's great to hear you enjoy Cebu Lounge and our included served guest breakfasts at Riverside. We hope to see you again soon!

"Great View with Amazing Breakfast"

5
11/11/2016

Being right on the Columbia river makes this hotel a great place to relax. The hot tub and heated pool that overlook the river are perfect day or night. The river view patio rooms are great if you have a dog as you can walk right out your patio to grass and a walkway along the river. The included breakfast with 10 options to order is awesome!

"Short last minute overnight in Hood River"

5
10/11/2016

Hood River Inn is our favorite place in Hood River. Right on the Columbia, with probably the best restaurant in town, year around outdoor pool and hot tub. I believe the concrete around the pool is heated. Rooms with view, a must. Other rooms will overlook the parking lot. Walk way along the river can take you to local sites. We never get there during the summer, only seems like Fall and Spring. Told my husband we need to visit this summer. to enjoy the deck and maybe do some water sports.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you for sharing that the Inn is your favorite place in Hood River. We're so pleased to hear you appreciate our location on the shoreline, our restaurant – Riverside – plus the Inn's outdoor pool and hot tub. We look forward to your next visit!

"Hood River Getaway"

5
09/11/2016

We've stayed at this hotel more than a few times in the past but always stayed in the suites. This is the first time we stayed in the main hotel. Excellent accommodations on the river side. Great staff and dining options.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thanks for trying our river-view guest rooms after multiple stays in Riverside Suites. We're happy to hear that you found them to be "excellent accommodations." We appreciate your the compliments on our staff and restaurant as well. We hope to welcome you back soon!

"Great place to stay and visit."

5
08/11/2016

We were so pleased with our room and service that we extended our vacation an extra day in Hood River. Hotel is great and the City is a fun place to just spend time and visit the area. Will definitely return.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
That's outstanding to hear you were so pleased with your room and our service that you extended your stay. Thank you for taking the time to submit a review. We're happy to hear you enjoyed Hood River and look forward to your next visit.

"Great Experience"

5
07/11/2016

The view was outstanding, looking up the picturesque Columbia River Valley. From the outset, the staff was cordial, friendly, discreet, and efficient. The room was well appointed, and contained the proper amenities. Dinner and breakfast were from the attached "Riverside". It was an outstanding experience, with excellent wait-staff, and well thought out and prepared food. Despite the positives, the Lobby and interiors were a bit dated.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
It's great to hear how much you enjoyed your stay with us. Thank you for taking the time to write about our views, our cordial staff, and well-appointed rooms. We also appreciate hearing that you had "outstanding" experiences having breakfast and dinner at Riverside. We are continuously making updates and renovations to our property so we are grateful for your input. We hope you'll return for another stay soon! Thanks again!

"Great stay for Hood River Event"

5
06/11/2016

We stayed at the Best Western while in town for a wine tasting dinner. We had a waterfront room and it was very upscale. We generally stay at Best Westerns when traveling but this facility is several steps above the typical BW. The staff, service and restaurant were all top drawer. We highly recommend a stay here. You won't be disappointed!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you so much for your five-dot review, and for letting others know you highly recommend the Best Western Plus Hood River Inn. It's wonderful to hear our staff, service and restaurant were all "top drawer" during your stay. We hope you had a great time at the wine tasting dinner, and that you'll be back to stay with us in the future.

"Great stay with business associates"

5
02/11/2016

We stayed here mid-week and all three of us were very impressed. I had a parking lot room and the other two had river side rooms with a view they said they enjoyed. My room was large and comfortable. Quick internet. Good iron. It was quiet and I slept like a baby. I loved the towels, they were huge, almost like beach towels but thick and plush, I told my wife we needed towels like this at home. We had a couple of cocktails after dinner in town in the surprisingly busy bar for mid-week in Hood River. Quick service and good drinks. As most have said, a great breakfast, especially for a 'continental' style breakfast. Eat there with confidence! I have also eaten lunch from time to time at their restaurant and have always it. This is the first time I've stayed the evening, and I'd gladly stay again!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thanks so much for your five-dot review. We're happy you had a chance to stay with us during your work trip, and we're thrilled to hear you enjoyed our accommodations. We are especially pleased to hear your kind comments about our plush towels. Yes, Cebu Lounge is a popular spot for our guest and for locals, and it's wonderful that you concur. Thank you also for your compliments about Riverside's food. We hope you can visit again soon!

"Great hotel"

4
02/11/2016

This is about as nice of a best western as I've stayed at. Great rooms. Nice pool, even in November. Riverview if you want it. Included breakfast was fantastic. Beds were comfy. Good bar and restaurant. No complaints whatsoever. Even close to a Starbucks! What more do you need?

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thanks for your concise, thorough review. We're pleased that our rooms, beds, shoreline pool, and included guest breakfast at Riverside all contributed to your nice stay. We hope you have a chance to return soon!

"Large hotel with beautiful view of river"

3
01/11/2016

Large, multiple building hotel on river. Our room was a garden room, half in basement. Bed was comfortable. They provide two luggage racks - yea! No plug-ins beside bed - boo! Big refrigerator. Full bath plus another sink outside the bath. Very noisy air conditioner that blows directly at the head of the bed.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We very much appreciate you taking the time to outline details about your stay. It's great to hear you noted some things you enjoyed about your visit, such as our comfortable beds and other room features. We're sorry that the a/c was noisy, and that you had trouble finding an outlet near the bed. Constructive feedback is always welcome, and we promise to consider all of your comments as we strive to improve our guest experience. Again, thanks for taking the time to write, and for staying with us.

"Unexpected Gem"

4
01/11/2016

This hotel is along the river so if you are lucky you can get a river view room. The rooms are updated and clean. There is a lovely walking path along the river before dinner. The restaurant in this hotel proved to be an unexpected gem. They use local organic products and the dinners were memorable. This was an unplanned stop but we were not sorry that we decided to stay.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
It's great to hear your positive comments about our hotel rooms, views, shoreline path, and our onsite restaurant, Riverside. You are correct Riverside uses organic ingredients, and we also source much of our food locally. Thank you for taking the time to submit a TripAdvisor review. We hope you can visit again soon!

"Best breakfast with a beautiful view."

5
01/11/2016

We were so pleasantly surprised when we went to breakfast at this wonderful hotel. The breakfast room was most comfortable and the view of the Columbia river and the Washington hillside was awesome. The waitstaff was prompt and very courteous along with a large choice of tasty choices. This is not your typical buffet,but a sit down situation with many gluten free picks available. Check the menu on line, and you will be amazed. The fitness room is bright and airy with nice machines.

"Great price, great setting, great breakfast"

4
01/11/2016

Spent the weekend with wife and friends tasting wine. We didn't bother with a 'destination' hotel because we were only going to be there to sleep. As it happens, the BW on Hood River was terrific ... and cheap! Clean, comfortable room, free internet, in-room coffee maker. The coffee was hot and brownish. If that bar is too low, bring your own coffee. We never eat in hotel restaurants, especially the complimentary breakfast. But we had a rushed morning so we made an exception. And the breakfast was exceptionally good. This was not the typical day-old muffin and rubber eggs. We ordered off a menu offering selections such as corned beef hash and eggs, eggs benedict, and French toast. It wasn't Eggs Sardou at Brennan's, but it was very good with eggs cooked precisely as ordered. Staff is friendly and competent. Ample parking. Dogs accepted (there may be an extra charge). This place gets the JT Seal of Approval.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We are ecstatic to receive the JT seal of approval! :) We are happy to hear you had a great stay during your wine tasting weekend. It sounds like we exceeded your expectations, and that you found good value in the overall experience with us. Thank you for your kind comments about our included guest breakfast at Riverside, and other property features. We hope we can welcome you back someday!

"Excellent"

5
31/10/2016

We found ourselves here at the last minute and what luck. The receptionist, Adam, check us in with swift efficiency. He was polite and friendly. He honored our requests and was a font of information. The public area were well maintained and well decorated. Our room was beautifully decorated and was spotless. The bed was lump free. The sheets were white and crease free. The bedroom was spacious with ample lighting to create your own ambient atmosphere. There is a fire in the room. This I felt gave it a relaxed atmosphere. There are chairs that create a vignette. The balcony was spacious and enabled you to see the most beautiful views. The bathroom was large,spotless with white soft towels. There was good quality complimentary bath products. I would stay here again.

"Nice hotel, but with caveats"

4
29/10/2016

We recently stayed two nights at this hotel, a location that we had enjoyed several years ago. The hotel is very nice, with terrific views of the Columbia River. We stayed in a King Room River View with Balcony, and it was very nice. It could easily rate five stars, except for the following caveats. The sliding door and window lacked adequate soundproofing, and the screen door needed to be repaired or replaced. As a result of the inadequate window and balcony door soundproofing, we could hear traffic from the nearby highway (despite what some previous reviewers have indicated). The hotel restaurant was excellent, and hotel staff courteous and friendly. So, while I give the hotel a strong recommendation, I also recommend that hotel management improve the condition described above - a room at this high a price should be properly maintained.

"Outstanding..great room, view, food and service"

5
27/10/2016

Years ago we avoided Best Western Hotels. They have really stepped it up and seem to have upgraded the quality and value of their properties. They upgraded us to a suite without my even asking. The view is beautiful. We ate in their Riverside restaurant. The meal was the best one of our entire trip. Out of 9 days of travel we stayed at 3 Best Western. They were all good.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We were pleased to have you as our guest, and it's great to hear you are enjoying your stays at Best Westerns. Thanks for your nice comments about the views from our property, and your meals at Riverside. It's outstanding that we served the best meal of your nine-day trip! We hope you'll visit us again someday.

"Great location"

4
26/10/2016

We went there for a wedding on the actual Mount Hood. The dinner the night before was at the hotel and very good, large room facing the river, and balcony if you wanted to be outside.Staff very attentive. Breakfast a little less exciting and we felt hurried a bit because there was a line of other people waiting. The surrounding was wonderful , great place to hike, and visiting the wonderful town is not to be missed. There was lot of activity on the river, like paddle boarding, kayaking, swimming and other fun things.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
It's very nice to hear about your stay. Thank you for sharing it with TripAdvisor readers. We're pleased to hear you enjoyed the area and its activities during your Mt. Hood wedding visit. We hope to welcome you back in the future.

"Hotel Gets It All Right"

5
26/10/2016

Located on the Columbia River, this Best Western does everything right! The room is spacious and comfortable with enough seating for 3 people; rooms are quiet; quality furnishings starting with the Douglas Fir doors. The restaurant on site is run by a professional chef. The food is fabulous at all meals! Morning breakfast is included in the rate. Your breakfast is ordered off the menu and does not include the powdered, scrambled eggs so common at most hotels who include breakfast in the room rate. The restaurant has a great view of the Columbia River as do the river view rooms. I have nothing negative to say about this motel!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We want to express thanks for your gleaming review and five-dot rating. We're so happy you enjoyed your stay with us — from your room, our onsite restaurant, and Columbia River views. We appreciate your compliments about our included guest breakfasts at Riverside as well. We hope to see you again soon!

"Good hotel, great river side view"

5
26/10/2016

Very clean and comfortable hotel. Good restaurant, helpful staff. good food at reasonable prices. The third floor rooms facing the river are a little pricey, but have an excellent view and the room was clean and a step up from a lot of hotels. This is definitely a place to consider if staying in Hood River.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
How pleased we are to learn that you found us an all-around good choice for accommodations in Hood River. Thank you for taking the time to submit a review, and for your considerate thoughts on our hotel, Riverside's food, and views from the property. We hope you can stay with us again someday!

"Pricey for what you get"

3
25/10/2016

Our room was a waterfront room with the extra pricing for same. It was on the first floor with shrubbery obstructing view of the Columbia River and right next to a main door with our patio sitting next to trafficking ingress and egress. If you want a river view, request the 3 rd floor, which has patios and try to get on the end units near the pool / exercise room. The 2nd floor does not have patios/decks. -- The food was quite good. -- The photo is from the restaurant balcony -- NOT our room!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you for taking the time to write and share your recommendations about our hotel's best room locations. We're happy to hear you enjoyed your meals at Riverside, and the views. We wish you happy trails and hope we'll see you again.

"A great location in Hood River & perfect for pets"

5
25/10/2016

This is one of the best hotels in the area - pet friendly (clean, no odors whatsoever) rooms that overlook the Columbia river and patio doors that open onto a grass area near the docks. We stayed in a room with two queen beds and it was a good size room with large bath and extra sink/vanity just outside it. The restaurant serves very good food and large portions. We will be back!

"Excellent Hotel"

5
25/10/2016

This was an excellent room at an excellent price. The outdoor pool and hot tub overlook the river and were pleasant in late October. Not sure about the winter months! Dinner and breakfast were both really good as well. We'd definitely stay here again if in the area.

"Great Value -"

5
24/10/2016

Good location. Rooms were clean and roomy with microwave and refrigerator. Breakfast was outstanding - made to order, not a buffet. Labelled gluten free options on the menu. Wait staff very knowledgeable which made me feel safe to eat there.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We're happy you took the time to write. First of all we're pleased to know you enjoyed the our location and your room. We also thank you for the compliments on your guest breakfast at Riverside. We work hard to meet many special dietary requirements, including gluten-free. Thank you for staying with us and we hope you can visit us again in the near future.

"Continues to disappoint- No more chances"

1
23/10/2016

I love Hood River and the Columbia River Gorge. It's spectacular place with unbelievably friendly people. We come here from Portland as often as possible. The Hood River Inn is very conveniently located and there aren't lots of lodging options in Hood River. The hotel itself is Ok. It's starting to show its age just a little bit with dings on furniture, some paint chips and a dirty shower curtain. But where the problem comes is dealing with Best Western's website, the hotels reservation people and the rewards program. I tried to make my reservation online, but there was no option to pay for it with my rewards points. So, I call the hotel to make the reservation. They took my credit card to hold the reservation, but was told I would just tell them to redeem my points when I check out and I would be good to go. Of course, that was not the case when I went to check out. First the front desk couldn't understand the situation. Someone said they would call Best Western, while I had breakfast. When I returned they told me that Best Western told them I didn't have rewards points. So, that I would have to pay with my credit card. So, I got on the phone with Best Western. I spoke with 3 or 4 people over the period of an hour wasting my vacation time. This is the 3rd or 4th time that I have stayed at the Hood River Inn that something like this has happened. Despite the fact that they eventually used my points to pay for my stay, the fiasco that always happens just isn't worth it. I WOULD NOT RECOMMEND STAYING AT THE HOOD RIVER INN EVER AGAIN! Fortunately, there is a brand new Hampton Inn that just opened up at the marina. I'll be trying it or a house rental in the area during my visit.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We at the Hood River Inn have done our best to make your visits pleasant and comfortable. As hard as the Inn's staff and Best Western corporate have tried, we've been unable to satisfy you. Although our records showed you did not have enough points to qualify for a free night stay, and Corporate confirmed that, it was extended to you anyway. This was an unfortunate misunderstanding. We certainly recognize and appreciate that we'll not get another chance here in Hood River. Our sincere apologies and happy travels.

"Another great stay!"

5
23/10/2016

Stayed overnight to enjoy the harvest fest and some of the local wineries. We were upgraded to a room with a view and the staff and hotel are always top notch. The complimentary breakfast is high quality and you always get free coffee. Would definitely recommend.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you for staying with us again, this time during Harvest Fest weekend. It's great to hear you've always found our accommodations, views and staff top-notch. We appreciate hearing that you enjoyed your included guest breakfast at Riverside. Thanks for your high recommendation and five-dot rating. We look forward to your next stay with us.

"Paid for riverview; worth it."

4
22/10/2016

Four of us in two rooms: 368 was across the hall--had a parking lot view. There was an up-charge for # 371, the river view room, so I'll comment on 371: Pros: Bath was clean: grout and caulking were above average Nice-sized refrigerator w/ temperature control at front/easy to regulate. Ample lamps and chairs; two luggage racks. Electronic keys that you only have to 'pass by' the lock to open the door. HVAC fan can be set to run continuously for white-noise :) Cons: Deck is deteriorating/rotten boards, screws loose. Door-closers were out of adjustment and would allow the neighbor's doors to slam. The window above the deck door was fogged, so looked dirty. Front desk staff: some seemed to be in training: slow and easily confused. We asked to split the bill and that was difficult for one of the staff. Dining on the deck was enjoyable but service was slow.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We appreciate you taking the time to submit such a detailed review about your stay. We're happy to hear you felt your bathroom was clean and in above-average condition, and that you recognized many convenience features. We apologize if the deck boards showed weathering, and will make repairs and improvements as soon as it's feasible. It's very helpful to have your feedback. Thank you for visiting us, and we hope to welcome you back again someday.

"Top of my list places to stay."

5
19/10/2016

Manager made sure I was satisfied with our room. Dinner and then breakfast were outstanding, both by service and the food, were great!! The setting on the river and the grounds, make it so relaxing....did I mention the hot tub??? When we left, felt like had been at a mini spa. Every single person was cheerful and helpful!!!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
We are delighted to hear the Hood River Inn is on the top of your list of places to stay. Thank you for your kind compliments on your meals at Riverside. It's also great to hear you found our location on the river relaxing, as well as our shoreline hot tub. We appreciate you taking the time to submit a review, and we hope you'll visit us again.

"Friendly service, nice view"

4
19/10/2016

Great value, river view rooms best as in front is a McDonald's and a Shell station. Great breakfast included. Very helpful and friendly staff. Dated but clean and thoughtful design. Hot tub and swimming pool available which was very private as no one else was using it.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you for staying with us, and for your submitting your review. We're happy to hear you recommend our river view rooms, and that you found great value here as well as clean, thoughtful design. We hope someday to welcome you back.

"Repeat Stay - Still Best in Town "

5
19/10/2016

Recently had a repeat stay at the Hood River Best Western and this was the best stay yet. I travel extensively and this is the best Best Western level hotel that I have stayed at. The hotel, accomodation and rooms are above standard but the stand out is the people and the service. From the front desk to the Resturant, the service level was excellent this trip. This is when the hotel was fully booked and there was more than one conference going on simultaneously. One example was a request to move my room to one with a view of the river. The staff gave this special attention, they could not accomodate all nights, however moved me in and out, seamlessly, so I could enjoy a river view room for most of the stay. I have stayed many times in Hood River and recommend the Hood River Best Western.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
It's fantastic to hear from someone who travels extensively that you found our hotel the "best" Best Western, and also had your "best" stay yet! We really appreciate your gracious compliments about our staff and service. I'm thrilled we were able to accommodate your wishes for a river view room as much as possible during a busy few days. We look forward to accommodating your special needs in the future. We can do that most flexibly when you book directly through our reservations desk, with as much advance notice as possible. Thank you for your patronage, and we look forward to seeing you again on your next visit to Hood River.

"Great location"

4
19/10/2016

This is a great place to stay as a base to explore Hood River and the Columbia Gorge Scenic area. While the hotel is situated in a strip mall setting with gas stations and fast food joints It's right on the river and features comfortable rooms, a waterfront restaurant with outdoor terrace and decent food and good customer service. My husband and I enjoy the rooms in the East Wing with a waterfront view. But recently we had a room in the West Wing with a connecting door that lacked adequate sound insulation from the adjacent room. The noise from next door was impossible to ignore and the hotel was unable to relocate us. The good news is that the hotel management offered us a complementary night's stay to compensate for that problem. So I would recommend this hotel, just not the West Wing.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you for letting us and others know about your stay with us. We appreciate you choosing the Inn. It's especially nice to hear how much you like our river views and location from which to enjoy Gorge adventures. We're sorry to hear your stay in our West Wing was not as good as previous stays in our East Wing. When you book your future visit, please phone our reservations number in advance to express your desire for an East Wing room. We look forward to making your next visit the best ever.

"Nice River Views"

3
18/10/2016

Rooms facing river provide nice views. Room we had in east wing had nice, firm king size bed and was spacious and clean. Property abuts river walk which you can take into Hood River's business district. Restaurant on site if you don't feel like traveling far. Restaurant has good soups and nice grilled cheese sandwich for lunch. Serves breakfast and dinner also.Only negative is it is 2.2 miles from business district and really nothing else around hotel property except two gas stations with convenience stores and a Starbucks

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you for taking the time to write, and for letting other travelers know that you enjoyed the river views from our hotel. We appreciate you sharing that you found your room spacious and clean. We're happy to hear you also enjoyed meals at Riverside. You may think our location about a mile from downtown Hood River is inconvenient, but many guests enjoy the serenity of our location and our many onsite amenities so much that our setting is seen as a positive. We appreciate you staying with us and letting us know how much you enjoyed it.

"Lovely view of Columbia River"

5
18/10/2016

We were on ground floor, looking out on the River. Very nice. Quiet at night, no problems with noise. Had heard that some places in Hood River are next to the train tracks so we avoided those. Breakfast was excellent, better than the usual that comes with the room.

"The Best Best Western, Hood River, OR"

5
18/10/2016

Without a doubt it ranks as our favorite Best Western to date. The location is gorgeous and the hotel itself is a cut above the rest. Our corner suite was perfectly comfortable with a view of the Hood River Bridge. Don't miss a visit to the Western Antique Aeroplane & Automobile Museum. A must while in Hood River. Also visit the Cascade Locks and Multnomah Falls.

"Clean hotel"

4
17/10/2016

Had a nice view of the river. We were there on vacation for a night and the town had a fair. Prices were inflated unfortunately. Staff was friendly Friday night too crowded to eat at hotel although after eating breakfast there the next morning we should have waited. Complimentary breakfast was very good (ordered off the menu) so that helped balance the overpriced room. Room temperature was horrible, needs a fan for circulation. We didn't sleep well bed hard and room hot.

"Probably a tad too expensive ..."

5
17/10/2016

I booked this hotel rather last minute and thought it was a little pricey at $300/night but decided to book because it was pet friendly and I wanted to have a nice place for my parents to stay and there were little alternatives in Hood River. This property is Best Western PLUS which means that it's a higher quality hotel than a regular Best Western. At the time of our stay, it was towards the very end of a 3 week road trip so I did have a lot to compare to and it will say that the room is only slightly better than your average 3 star hotel at $150/night. Our room was facing the water which IS quite lovely and it was definitely nice to have a grassy yard to let my dog out but only found value to be in the restaurant. My Dad is Celiac so all the Gluten Free options at the on-site restaurant made is an "easy" and good experience at dinner (we also go some coupons off at check-in). THEN, I'm used to getting a free breakfast with a Best Western but the breakfast here is sit-down at the same restaurant and you have a number of options on their menu. I would say that breakfast would have cost us around $40 so while I do think $300/night is still overpriced, this was some unexpected value in my stay. Also, It was quite rainy and cold in October but if you were to stay at this hotel in the warmer months then you could also enjoy their outdoor pool and the restaurant's patio which also face the Columbia River.

"Best hotel in Hood River"

5
17/10/2016

The Best Western by far is the best hotel to stay at in Hood River. Can't beat the breakfast that is included in your stay. Hotel is right on the river with wonderful views. The rooms are beautifully updated!

"Excellent customer service "

5
16/10/2016

Stayed Oct 12-15 for professional conference. I was very impressed with the universally friendly and helpful staff. Fir example, I mentioned at our lecture a request for soy milk instead of cream and they made sure the soy milk showed up at every session thereafter! Dietary requests were always met with a smile and assurance they do it all the time. The room was well designed with a very comfortable bed and desk/office chair along with an occasional chair. Very clean. What I really appreciated that you don't often see was an efficient mini kitchen with co-located micro on top, a middle shelf with coffee maker and fridge below instead of the fridge under the TV and coffee maker in the bathroom. Oh and they provided a heavy stoneware soup mug so I could make my morning oatmeal. Nice touch. And if you need a Starbucks Coffee or a McDonald's visit you just need to walk across the parking lot. I definitely want to come back for a nice well priced getaway on the Columbia Gorge.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Thank you so much for your compliments on our friendly, helpful staff. They are our biggest strength. Dietary requests are a specialty of ours, and we're pleased to hear you appreciated the attentiveness. It was kind of you to share your experience, and we hope to welcome you back in the near future for a leisure trip.

"Great location, Nice stay and Excellent staff"

5
15/10/2016

Yet again, a great experience at Best Western Plus. Quality and service are consistently good. Short version. - busy place, but the front desk check in moved along quickly - front desk was knowledgeable and very nice. Upgraded our room - good location along the river with a walking path with nice views - walking distance to McDonalds if you want a quick bite Long version. Arrived right when check in time was starting, and there was a queue. No reservation. uh oh.... We thought the crowds would be gone after Labor Day. In this area, there is a second high period, which is during this time. The gentleman at the front desk said he was expecting 100 check ins that day. The line moved along well, and when we got to the front, the gentleman was very nice. He described the rooms available and options. We were on a budget, so we chose one on the 1st floor though he explained it was a smaller room. He also explained it wasn't fully above ground and that the window would look out to the ground, since they were on a slope. I thought about it for a bit and finally said that was fine and we chatted more. Then he offered to move us to a room on the 2nd floor which he said we could have for the same price and be more comfortable. Great! He provided a map of the area and indicated the walking trail. The room was large and comfortable. Quiet hotel, though it was mostly filled. Busy parking lot, but we still managed to park close to the door nearest our room. I did check out the ground floor, and he was right. You do look out into the ground. There's a concrete trench around the hotel, so you would looking out into that with a view of the grass. Also there were large fans running the hallway. So maybe he steered us to the 2nd floor because they were having leak or damp issues and it was airing out. I didn't inquire, but was glad we were not staying on that level. Took the trail along the river. Beautiful. Easy walk to McDonalds for a salad. Used the laundry facilities. Average. I would definitely stay here again.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Wow! Thank you so much for taking the time to write such a detailed review. We are so happy to hear you enjoyed your stay and appreciate the five dots in all categories, We're glad you were able to enjoy a nice hotel room for the value, and that you continue to find service and quality consistently good at the Best Western Plus Hood River Inn.

"Trip to Hood River"

5
14/10/2016

I always try to stay at this hotel when I am in Hood River. Had a room with a great view of the river. Rooms are nice and beds are comfortable. The breakfast menu is not big but everything was very good. Great Staff as well.

"Hood River Adventure"

5
14/10/2016

We enjoyed our visit to Hood River especially our relaxing time at the hotel. The shower was so wonderful none of us wanted to get out. Beds extremely comfy and the food in the restaurant was "Out of this world!"

"Hot Tub on the River"

5
12/10/2016

Great get away. Spent the afternoon in Hood River, wandered around the town and had a good dinner at a local brew pub. Got back to the hotel and spent probably an hour or so between the outdoor pool and hot tub. Really nice casual evening, several other couples who wandered in joined in friendly conversation. Very easy going atmosphere at the hotel. Had a great breakfast at the hotel restaurant the following morning. They had a veggie breakfast looked awesome that one of our friends had, she loved it. Sorry can't remember the name of the dish.

"Great river view"

5
12/10/2016

We had an executive king with river view. Very nice, comfortable bed, clean room, friendly staff. I loved some of the little touches like the robe and slippers and even an umbrella in the closet. We ate breakfast both mornings at the hotel restaurant and dinner one night and the food and service were very good. We ordered pizza from the bar the second night because we wanted to watch the baseball playoffs and they were watching football in the bar. The room service was timely, but the pizza wasn't that great. It had very little (almost no) sauce on it. We also used the pool and spa which were very nice and relaxing. We really enjoyed our stay and definitely would stay there again.

"King Suite Upgrade Worth It"

5
11/10/2016

I decided to end our weeklong visit with an upgraded king suite room. Well worth small higher cost. Very spacious living/dining/wet bar area with fireplace. Bedroom with king bed, leather lounge chair and premium furniture. Both rooms open onto a private deck overlooking the Columbia river. A special stay for us.

"River view"

4
11/10/2016

Spent 3 nights here at the start of our road trip. Room was comfortable with all the usual accessories. Hotel restaurant had recently been updated and was very smart with the adjoining terrace offering wonderful views of the Columbia river. Staff very friendly and helpful. Safe deposit box available from reception. Complimentary breakfast choice was fine if you selected the hearty option - lighter fare such as fruit or yoghurt was in short supply. Room with a terrace and river view made for a nice place to set at the end to the day. Plenty of places to eat about 3/4 mile away - not a straight forward walk although worth the effort. Good bar in hotel and bar meal was good. Hotel is well located for trips to Mount Hood, Mt St Helens and the forests of Washington State.

"Well locatedbut a bit impersonal"

4
11/10/2016

We arrived at the same time as one of the other reviewers unless the key card making machine fails on a regular basis. Again we were let into our room which turned out to be a suite near the highway and bridge. This was slightly noisy and did not have a view of the river which was not a major disadvantage. Key cards were picked up from the desk. It is quite a large hotel extending along the river but the fittings are modern and work well. Our suite was large and part of the building was offices. The dining room had a good view but the food was unremarkable and was standard burgers etc. Breakfast was fine and freshly cooked. We were surprised that there was such a good hotel in such a rural area but it is a bit impersonal.

"Best service I've ever had"

5
11/10/2016

Excellent restaurant and very comfortable hotel. Wonderful picturesque location on the river. Staff went out of they're way to make me feel taken care of. I've stayed in fancier hotels, but no place with service this excellent. :)

"Outstanding Best Western"

5
09/10/2016

This is my favorite Best Western. Our room was clean and comfortable. We paid the extra for the river view which is very nice. When we arrived right at the start of check-in, the front desk was unable to create room keys. You can tell a lot about a hotel and its staff by how they handle problems. This was handled very well. People were checked in and let in to their rooms by staff. Within an hour, the front desk called and then delivered working keys to everyone who had checked in while their machine was down. Everyone was as fast and as efficient as possible and staff was very friendly and helpful while resolving a difficult problem. Breakfast is far superior to a standard hotel breakfast. Most items on the menu can be selected at no charge and it is cooked to order. Sitting outside by the river is lovely if it's warm enough. We did and enjoyed a beautiful sunrise. We will definitely stay here again next time we are in Hood River.

"The best Best Western!"

5
07/10/2016

I'll start by saying we splurged on the room which could have an impact on our rating! This was our last stop on a long trip and we opted for the riverside suite. It was wonderful - brand new furnishings, completely updated and clean, a separate large living area and bedroom, and a very nice view of the Columbia River from the double balcony. The complimentary breakfast was outstanding and it was nice to be able to choose from a menu. The service at the front desk, in the bar and in the restaurant were all excellent. Special kudos to Eric for his assistance. Only downside is the LOUD steel grate bridge, which didn't interfere with sleeping but was a bit annoying.

"Above Average but doesn't quite reach Very Good"

4
06/10/2016

Again I wish there was a 'good' rating. There were two conventions taking place in this hotel, when we arrived reception was very busy, resulting in quite a wait to register and get our room key. This was not the staff's fault, just the volume of guests arriving at the same time. As we were only staying for one night we didn't pay the premium rate for a room with river view. Our room in the West Wing, 156, was satisfactory but was partially below ground level. Two queen sized beds, table and two chairs to eat in our room should we wish, spacious, clean and fresh smelling. It had all the other expected facilities found in Best Western bedrooms. The bathroom was large with complimentary products. The towels weren't as thick or new as we anticipated or have had in the past. We didn't like the fact that the coffee machine had been positioned in the bathroom. We had a good evening. We walked to Pfreim Brewery which is along the river front from the hotel. The ale, WIT something, (my knowledge of beer isn't great but as we come towards the end of this holiday it has grown considerably) was the best I had drunk all holiday long. The atmosphere in the bar was excellent and Tina the Bar Keeper was very attentive. We got talking to a couple from Vancouver Washington and had a good hour or so. What made our stay at this hotel was breakfast the following morning which was included in our room rate. Making our way to the restaurant we were asked if we wanted to sit outside on the deck. It was a glorious morning, cool but bright, and the view overlooking the river was very special. Our breakfast meal was good but overshadowed by the environment. Would we stay again if we returned to this area, yes.

"Welcoming, comfortable, well run motor inn with exceptionally good food"

5
05/10/2016

We were traveling with two standard poodles and my ninety-year-old father, and the friendly staff went out of their way to make us comfortable -- they even mailed back the toiletries kit my husband left behind. Rooms and common spaces are decorated in a minimalist contemporary style that still manages to feel warm, thanks to abundant natural wood. The restaurant and adjoining terrace have a lovely view of the Columbia River. Because breakfast was included with our rooms, I expected the usual motel fare, some sort of Sysco laden buffet, but -- wow what a surprise. The food is cooked to order and ranked among the best breakfasts we've had anywhere, with lots of interesting and healthy options. Really good espresso, too. Nice grounds for walking the dogs and, despite the presence of a nearby Interstate, excellent sound proofing in the rooms.

"Great place to stay"

5
05/10/2016

We recently stayed here for a conference. The hotel was clean, staff were courteous, and the food was excellent. Also provided an excellent base to explore the Hood River Valley and surrounding area. I highly recommend getting one of the ground level rooms with a water view.

"Far exceeded expectation"

5
04/10/2016

This is a large, we'll managed facility with spacious rooms that have spectacular views of the Columbia River. On our three week road trip only one hotel offered as much and it cost twice as much and breakfast wasn't included. This Best Western should be called a Plus-Plus!

"A nice place to spend a couple days"

4
04/10/2016

Hood River was a convenient place to stop to break-up a moderately long driving trip from southeastern Washington to the Oregon coast. I didn't know a lot about the town, but I did some quick research online and decided it would be a good mid-way stopping point. I'm glad we decided to stop here; Hood River is a nice little town on the south bank of the Columbia River. The hotel is not new, but it is clean and well-maintained and it's water-front location cannot be beat. Get a river-front room and you won't be disappointed; the view is great (a few yards from the river's edge) and just a few blocks from downtown Hood River. And there is a nice paved walking /jogging path that runs along the river's edge for several miles. There are several wineries in the immediate area (a few with tasting rooms in 'downtown' Hood River) and there are several lavender farms just south of HR, plus numerous apple/pear orchards and Mt. Hood is about 40 miles south of town. There is also a nice 'complimentary' breakfast in the hotel's restaurant where you actually get table service vs. a continental-style "serve yourself" arrangement.

"Beautiful View - Quality Hotel"

5
04/10/2016

This a great place for the price. The view from the riverside rooms, pool, hot tub and walking path is beautiful. The decor and feel of the hotel is very upscale but at a reasonable price. Service was terrific with the exception of the restaurant at breakfast time, when we first arrived for breakfast it appeared that there were only a couple people working the floor and service was a little slow, but then all of a sudden there were 4 more people and things went great after that. Breakfast comes with your room. The restaurant has a great outside seating area as well.

"Good stay"

3
04/10/2016

Enjoyed our stay at Hood River with one exception. The room was very nice, river view with sleek, modern vibe. Platform bed was a unique change from most hotel rooms. We were thinking of buying one but after sleeping in it will have to rethink that. Every time we turned over it creaked, and it was not that comfortable. Otherwise our stay was good.

"Fantastic Columbia River Stay"

4
03/10/2016

What a nice Best Western. We originally had a reservation at the Columbia Gorge Hotel. After reading the reviews for both the BW and the CGH, we changed to the Best WEstern on the Columbia River. So glad we did! We had a balcony room overlooking the river which was amazing for beautiful sunrises and watching the river. The hotel has a wonderful hot tub right on the river, with clear wind blocks so that you can enjoy the very hot hot tub, without wind from the river. You can literally watch the boats and other activity on the busy river, right from the hot tub! They offer a fantastic breakfast, limited to 12 or so entrees. There is something for everyone, from the pork eater to the vegan. We enjoyed breakfast overlooking the river from inside one morning and from outside on their patio dining the other morning. Simply wonderful! Easy check in and easy free parking. Doesn't get any better on Columbia River.

"Beautiful by Columbia River"

5
03/10/2016

My husband and I stayed one night at the Hood River Inn on a road trip and enjoyed it as much this time as a few years ago. It is beautifully located at the Columbia River. Our room was good size, quiet and the beds very comfortable. This time as on our first visit, we were very happy with the service and our dinner at the restaurant. In the morning we enjoyed a wonderful breakfast on the outdoor deck after a nice walk along the river at sunrise. It was a very pleasant stay.

"Lovely River View"

4
03/10/2016

This hotel offers a great river view a very comfy and clean room great bed for sleeping extra large room so plenty of room for your luggage outstanding breakfast and a great restaurant for dinning. We will be back the next time we are traveling through this area!

"Always good to be pleasantly surprised!"

5
30/09/2016

We don't normally stay at Best Western properties, but after this visit, I wouldn't hesitate. The room was a good size, the bathroom was large and our view was great! Very comfortable bed and because our room was on the 3rd floor, we were able to sleep with the door open at night. The hotel was very quiet. Breakfast was wonderful, too. Truly this visit exceeded our expectations. Most surprising, though, was the quality and value of the restaurant, Riverside. We only ate there the first night because we were tired from driving, but it was so good we ate there the second night as well. That was a first for us!

"Hood River two night stay"

4
30/09/2016

We were in Hood River for two nights and stayed at the Best Western Plus Hood River Inn. If you are looking for somewhere to stay this is the place. The rooms were roomy and very clean. The staff greeted you with a smile on their face and the food at their restaurant was very good. We received a free breakfast and we got to choose from the menu. I had the Whipped Ricotta Crepes with strawberries, whipped cream and sour cream. Wish I lived in Hood River so that I could go back for this breakfast (I would be very willing to pay for it, lol).

"A Wonderful Surprise"

5
29/09/2016

We expected a rustic environment with adequate amenities and a nice view; but the hotel is exceptionally nice. Starting with the cheerful greeting with detailed instruction on where to hike and sightsee, moving on to its amazing location, helpful staff and marvelous free breakfast. The dining area was beautifully appointed, and my assumption that the food would be hotel-quality was totally wrong. Prices are reasonable, food tasty and prepared according to directions, with a marvelous selection of local beers. Finally, we were especially impressed with the instant and gracious accommodation to our being inconvenienced by placement of a plastic sheet over our window that was required to deal with splattered paint. The hotel wants satisfied guests and we were very well satisfied,

"Fantastic Room with great View of River"

5
29/09/2016

We had one of the Riverside Suites which was fantastic. Had a full kitchen, living room and dinning table. Then the bedroom was separate from the others. The room is very open, which you had to be aware of because of the proximity to the walking area, we even had one gentleman come up and put his hands up onto the windows to peak into the room to see how it was. I was disappointed in that the fireplace did not work, but the Hotel was very considerate and gave us a credit for the inconvenience of it. We cooked a steak and potatoes and sat and watched the lovely river activities. Room is very is to get into, on the ground floor. Would definitely stay again.

"HRI"

5
28/09/2016

Fantastic views of the river and across to Washington. Pool and hot tub area to relax in and enjoy the view and was monitored to insure no unauthorized users. Walking paths to downtown. Only downfall was a slow wi-fi but life goes on.

"Really liked this hotel"

5
27/09/2016

Upon arrival it feels, clean, nice with a great location and a beautiful setting right on the river. Very comfortable, nice sized room, good bathroom. Breakfast was included and it was a "gourmet" breakfast with really nice brunch-type entree options; not your standard fare. We enjoyed the restaurant and setting so much that we ate there both nights of our stay. I would absolutely recommend this hotel.

"We loved everyhing about our stay!"

5
27/09/2016

This place was incredible! Large, nicely decorated, clean room with incredible sweeping views of the Columbia River and Washington. Lots of nearby restaurants or you can eat at the hotel restaurant. The river walk is very convenient and a very relaxing walk. The staff was all incredibly accommodating and kind. We felt very welcome. The breakfast the next morning was incredible! We were seated in the restaurant with gorgeous views of the river. We got to pick from an extensive free menu of excellent choices. The 3 of us each had complimentary French toast, corned beef hash (fresh corned beef) and crepes. Tea, coffee or milk was also included. We would most definitely stay here again!

"Great View"

5
26/09/2016

I ended up upgrading my room to a 1bedroom suite. The suite was amazing. The suite was on the end of the hotel so I had 6 windows and a slider to walk out onto a private deck. The shower was a double head shower.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear Lyla H, It sounds like you made a great decision to upgrade to a suite, and that you really appreciated all the views. Thanks so much for visiting us and for taking the time to submit a review. We hope to see you again! Chuck Hinman - General Manager

"Fabulous location, questionable service"

3
25/09/2016

We reserved our Best Western Hood River Inn room through Trip Advisor. The occasion for our stay was our wedding anniversary plus we had been invited to a late afternoon wedding outside of Hood River. Although official check in time was 4:00pm, we arrived at the hotel at 11:30am, hoping our room (riverside with balcony) might be available earlier. The front desk told us the room was not YET available. We explained our hope to have our check in no later than 2:30pm as the wedding venue was more than a ½ hour drive from the hotel and we needed to change clothes. They said they did not think early check in would be an issue. We asked if they could call us on our cell phone when the room was available. They said they did not have time to make such calls. We then went into town to have lunch. We arrived back at the hotel around 1:00pm. The room was not YET available. They said a “picture window room” was available. I asked what that meant, they said it was a room without a balcony. I told them I was somewhat claustrophobic, and really needed a room where I had access to the outside, plus I did not like A/C and wanted fresh air. We went to their restaurant to wait. Again our room was not YET available. When we returned we decided to wait near the front desk, so we would be close by as soon as the room became available. While we waited I overheard many customers being checked in to riverside/balcony rooms. The front desk explained to me several times our room was not YET available, but again, the “picture window room” was available. Finally, at 2:50pm, we agreed to accept the “picture window room”. They key card did not work. We asked the cleaning staff to open our room. They agreed after verifying at our room number on the envelop. The room was a much smaller room because it was next to a ramp. When we opened the drapes, we could see the dining room deck, there was no privacy. My husband tried to brush his teeth and there was some problem with the plumbing in the sink. The water stopped running and then there was a large burst of water which went all over his suit. When we returned to the hotel after the wedding, the key card did not work. We went to the front desk and found out our key had been assigned to a different room. There were no operable windows. There were no blankets or comforter. There was a window A/C. We called the front desk for a comforter or blanket. They sent a very thin blanket that appeared to be made for a twin bed. The sound of the window A/C kept me awake most of the night. It was not the best anniversary celebration, although the wedding was fabulous, my husband is the best, and our hotel breakfast the next morning was excellent.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear valentinew, Thank you so much for taking the time to write a detailed account of your experience. We're happy to hear you enjoyed your included guest breakfast, and the wedding you attended. I'm extremely sorry to hear that early check-in was not available for your reserved room. There are just 16 King bed balcony rooms like the one you reserved and being it was a wedding Saturday some of those were booked for the entire weekend, so you see the options were quite limited. The west wing balcony rooms all have queen beds so that is likely why our front desk was unable to offer a different balcony room. The plumbing problem I can't explain and certainly apologize for that deficiency. I realize after a disappointing experience like yours that it's not easy to return. But if you do choose to, your best bet is to either phone our hotel directly, or book via Best Western. That way, you'll get our best rates and we would have much more latitude in handling your reservation. All the best to you, and happy anniversary! If you would like to return for a future anniversary celebration, please contact me directly at [email protected] I'll make sure you get a beautiful room with a balcony! Chuck Hinman - General Manager

"Love, love, love the view"

4
25/09/2016

We decided to stay at this Best Western in Hood River for our 28th anniversary. We spent the day doing the fruit loop and got to the hotel mid afternoon. We were not disappointed! We had a room on the third floor with a view. The Columbia River was beautiful! The room was clean and had everything you needed. Unfortunately, the doors to the rooms down the hall kept slamming closed up until 11:00ish, when it finally quieted down. However, it started again around 6:00. If it would be possible to find a way so the doors closed quietly, that would be great because other guests tend to forget that there are others on the floor. That is the only negative thing about the hotel (and unfortunately, it is common in many). Regardless, we would definitely stay here again, if we are in the area.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear JoleneMH, Thanks so much for your comments and high recommendation. We also appreciate you posting photos of your room and view. I'm happy to hear your room offered everything you needed. We apologize for the insensitivity of other guests who slammed their doors. We will brainstorm about solutions to this issue, whether it's something we can do mechanically, or somehow communicate to our guests to respect the solitude other guests may seek. Thanks again for choosing the Hood River Inn for your 28th anniversary. Our congratulations! We do hope you'll be back soon! Chuck Hinman - General Manager

"Welcome back"

5
25/09/2016

It has been many years since we stayed here. We stayed on the top floor of the new east wing, riverside view. Being new it was a well appointed room with large soft towels and quality amenities. Our view was of course wonderful and we enjoyed our balcony. I had been considering a platform bed for our new bedroom, but after stubbing my toe and nailing my shin I will reconsider. The desk is facing the river, not getting much work done. We had a good breakfast at the hotel

"Great!!!"

5
25/09/2016

We only stay at Best Western Hotels and this was my favorite. The views were outstanding and the breakfast was incredible. Everything all in one resort. We love to travel but late afternoon and early evening in one spot for us is the best.

"Nice/Right on the River"

4
25/09/2016

Beautiful hotel, friendly stafff. The setup is a little different and I couldn't find how to access my floor from outside readily, but once I got the layout, it was easy. The view is outstanding from the river side -- ask for that side. Pool, while I didn't use, was gorgeous!

"It's all good!"

5
22/09/2016

If I could clone a hotel located in a beautiful setting, it would be this one. The service, setting, room amenities (double sinks, large plush towels, closet with robes, umbrella and a light (!) are excellent. This is a well-managed lodging; staff is well-trained. Our stay included a full, hot breakfast ordered off a menu. We also ate dinner here because its restaurant, Riverside, is one of the best in town. The ‘half-off an entrée' ticket we received at check-in was a bonus. We also appreciated the "package" ideas suggested & discounted and arranged for a rafting trip.

"Relaxing with amazing service and views"

5
22/09/2016

Best place to relax by the Columbia River with a water front guest room. The room has amazing view of the river, very close to the hot tub, very clean with inside entrances to guest rooms and a caring staff.We recommend this hotel 100% to relax and enjoy the views of the Columbia river / Gorge. Plan a two + days to enjoy the all of the property!

"Great River View"

5
22/09/2016

After seeing the reviews on Trip Advisor we decided on this place and glad we did. We were in Hood River for a wedding and upon arrival at the hotel male clerk was very pleasant and explained everything to us well. We were on the third floor and had a very, very nice view of the Columbia River and we had a balcony to set on and what a view. Next morning for breakfast we were able to set outside and again view the river and it was sunny and the morning coffee seem very good at that time. The food that is on the menu for the "Included" breakfasts was very good too. Everyone at the hotel was very nice and answered all questions about the area that we had. Strongly suggest you book this. The rooms were very clean and always cleaned up and re-done upon our returns. Thanks Best Western Plus.

"River front, river view!!"

5
21/09/2016

Great central location in Hood River, easy access to local sights along Columbia River Gorge. Step above usual expectations of the standard Best Western Plus hotels. We enjoyed its location, view of the gorge when having a meal at their on site restaurant especially during breakfast. Included breakfasts are a cut above the typical choices having selections off their regular menu. Loved the veggie bowl for breakfast. Beds were comfortable, Hood River bridge is easy access right outside the hotel. Hot tub, and pool are open later than the usual hotel. The surroundings of hotel looked well maintained. A place we would return to.

"Hidden treasure"

5
19/09/2016

My sister and I stayed here for two nights while in town for a family wedding. The room was nicely appointed and comfortable, but the views were amazing! Gorgeous scenery along the Columbia River. We attended a rehearsal dinner held in one of the banquet rooms, and the catered food was good. The best part of the hotel aside from the scenery was the free full service breakfast - delicious entrees! The town of Hood River is really quaint with cute boutiques and restaurants and is within walking distance. There are multiple scenic spots nearby. We chose a gorgeous walk along the Twin Tunnels Path in Mosier, only a short drive away. This was definitely a memorable stay for us.

"Nice!"

5
18/09/2016

Luxury. Beautiful view from our river room on the first floor. We had a fabulous breakfast which came free with our stay-corn beef hash with eggs and homemade bread as toast. Lumberjack size serving. It was nice to sit in a real restaurant. I wish e had eaten dinner in there too.

"Spectacular view of river and bridge"

5
18/09/2016

Hot tub and heated pool were welcome bonus to unwind after a 300 mile motorcycle trip. The location in the heart of the Columbia Gorge and at the foot of Mt Hood is spectacular. The onsite restaurant was excellent, a pleasant surprise, with breakfast included in room rate and discount for dinner.

"Not your regular Best Western"

5
17/09/2016

Spent a night here while visiting several of the area's good wineries. All around excellent experience, nice room with balcony overlooking the river. About a 15 minute walk along river into downtown. We really enjoyed dinner in the lounge (Cibu?), great food, solid list of local wines, and a professional staff. The included breakfast in the main restaurant was also high quality. We regularly stay in Best Westerns but never have been in one as beautiful and first class as this.

"Great one day getaway"

5
15/09/2016

We go to Hood River Oregon a few times a year because we love the area. The times we've stayed at the Best Western Plus there have been a major part of that wonderful experience. Our visit recently was no exception. The room we were assigned upon arriving was disappointing to us, but I called to ask about another room & was given one with no questions asked & was a room we loved, as it was large, airy, beautiful AND near the outdoor pool! We had a wonderful dinner meal there & a great free breakfast. Definitely will make this a regular stop whenever we can.

"Wine Lovers"

5
14/09/2016

This hotel is the nicest in Hood River. The suites are amazing and relaxing the pool area is so clean and perfect. The morning breakfast that is included in your room rate is so good and great choices to pick from. I have been here several times and me and my friends love it for a quick get away. We go wine tasting on the main street or drive around to other wineries. You can do some fun shopping and pets are encouraged. I have been here 3 times and will only book this hotel. You know you will be treated right. It can also be a romantic couples weekend too.

"Ideal"

4
13/09/2016

Just stayed there for 3 nights. The service was above average. The rooms come with a nice made to order breakfast. Nice jacuzzi and pool area. The hotel is slightly dated and the rooms a bit noisy in the east wing. Overall a good choice for the price. Great location on the river.

"Great Riverfront Stay"

4
13/09/2016

Great place if you paddle board and have a dog. We stayed on the first floor in a king river view room. We walked right out our sliding glass doors with our paddle boards right down to the small beach about a block distance away and jumped on the river. The patio was great for relaxing after a day on the water. The pool and hot tub are good sized and perfect temps. The breakfast was outstanding - and there are quite a few menu items to choose from that are made to order versus the boring continental buffet with rubbery old eggs we were expecting. The breakfast is in the restaurant on the riverfront and you can sit inside or out. We enjoyed having our breakfast on the deck each morning. We also tried out the restaurant for dinner and it was pretty good too - better than what you would expect for a hotel restaurant and the buy one get one entree free coupon you get with check-in was worth it. We walked into town using the path outside the hotel. It's a little bit of a walk but worth it to not have to fight for a parking spot. There are some updates that could still be made to the appearance of the trim and floors in the walkways of the first floor but other than that the hotel was a surprise - best hotel I've stayed at in Hood River so far and perfect for anyone who wants to enjoy the river to the fullest with a pet.

"Don't be Put-off by proximity to the Interstate!"

4
13/09/2016

This hotel has an excellent location on the Oregon bank of the Columbia River with great views of the gorge. It's a great place to stop if touring the gorge or heading south towards Mt. Hood, Bend and Crater Lake. Rooms are well-sized and comfortable, those at the western end of the hotel have a small balcony. Hotel staff were courteous and efficient at check-in and check-out. Rooms facing the river have no traffic noise from the Interstate which runs behind the hotel, but an unexpected source of noise is the bridge over the Columbia River which has a steel roadway - this really affects the rooms at the western end. There's a walking path along the river that can be accessed from the hotel and it's a pleasant one mile stroll to the Hood River Port with plenty of restaurant options. Our package included a full (cooked) breakfast although for some bizarre reason, juices were extra!

"Updated hotel"

4
12/09/2016

Our room was river view executive level (no kids, no pets on this level) completely updated, roomy and a balcony. Extras are glass coffee cups in room, glass drink glasses a plus. Grounds are manicured, facility is clean. Love the view of the Columbia River.

"Best complimentary breakfast we've had so far on our cross country trip from the East Coast"

4
12/09/2016

The only reason I'm not giving this place a 5 is because the room was very perfumy. If you don't like perfumy rooms tell them when you book your room. The complimentary breakfast was fantastic and freshly made but to be honest with you I would come back here just for the view from the Diningroom. Very friendly staff. Will definitely stay here next time we're in the area.

"Very Surprised!"

5
11/09/2016

I was very surprised by the quality of this Best Western. Having stayed at another Best Western on this same trip that was a huge disappointment, this was a great surprise. The hotel itself has beautiful views of the Columbia River and the mountain. If possible, ask for a room on the river side. Our room was on the parking lot side, and I wish I would have had a view. We had a first floor room. We had a little patio area with a couple of chairs and a table. Since we were facing the parking lot, I don't expect I would have used them, but it would have been nice if we were on the river side. The room itself was very nicely decorated. It was a little small, but definitely workable. Only complaint about the room was that the bed was a bit uncomfortable. The mattress was extremely soft and sagged a bit with the two of us in it. The bathroom area was nice. Plenty of counter space and a large tub. The room also had a mini-fridge and microwave. There was a free breakfast included which was amazing! It wasn't your standard hotel continental breakfast. We actually got to go to the dining room and have a sit down breakfast. You got to choose from 5 or 6 items on their menu - all of which looked good. Both of our choices were excellent, and very large. The view from the dining room is great. The day we were there it was rainy, but there was a great deck with seating outside on a nice day. Front desk staff was fine - not overly friendly, but efficient. The location is great for getting to downtown Hood River, as well as several of the other wineries in the area. Highly recommended!

"Great Spot! "

5
10/09/2016

Awesome spot!! Our room was our hub for 3 days of outdoor adventures in the area. We had Great breakfasts and and dinners at the RiverSide restaurant. Our room offers an incredible view of the Columbia, and guest service was top notch as well.

"Great surprise"

5
10/09/2016

I planned a Labor Day getaway with friends so started 2 months in advance to find a place with 3 rooms. Several other options were totally booked so happy to get 2 rooms here and later that week was able to add the last room. We were all very happy discovering this hotel and vow to stay here again, just book earlier so we can get a river view. The staff was super nice at check-in. The included breakfast was really good and way above the usual hotel breakfast. One gets to order off a menu in the restaurant with great views.

"Good base to explore the Gorge!"

5
09/09/2016

We stayed 4 days and enjoyed it immensely. Some rooms are better than others, after checking things out we took a room on the west side of the east building. We stayed on the third floor 'executive level' king room and it was very nice. The rooms in the west bldg get a lot of noise from the old steel bridge, while those at the east end of the east bldg get freeway noise and the rooms are smaller. I was puzzled to see negative comments about the complimentary breakfast as it was the nicest one we've ever had: many choices and generous individually prepared meals such as eggs with corned beef hash, potatoes and toast, along with a pot of coffee...no cheap buffet here! The room was relatively large with king bed, seating area, desk, and floor to ceiling river view, and small balcony. There is a walking trail where you can go a couple miles along the river or walk into town. That way you can explore Hood River without feeding the parking meters.

"Thin Walls & Hard Bed"

2
08/09/2016

Stayed here for a wedding because it was dog friendly and Hood River is a great dog town. The walls are paper thin, you can hear every word on the TV next door and footsteps of people walking by in the hallway. All the sounds made my dog on edge and he barked, as dogs do, and people complained, as is expected, so the only solution was to drive my dog back to Portland to stay with family. Great start to a weekend. The bed was super hard, to the point where I didn't sleep well. The blanket was super thin and there were no other blankets in the room. Overall, the hotel felt old and low quality. The free breakfast and the view of the river were nice, but that's about it. I'd stay in a VRBO or AirBNB next time, there are beautiful homes in Hood River that would have provided a much better experience.

"Very nice hotel in a lovely setting!"

5
06/09/2016

Everyone at this hotel is very friendly and helpful. Although the hotel may look a little old it is very clean, comfortable and the rooms are large and lovely. Beds are comfy, rooms are quiet, TV has a million channels and we had a view of the river. When you check in you are given a coupon for buy one get 1/2 off second entree which is a great deal. I will review the restaurant separately -- it was excellent. We also got a coupon for an excellent breakfast. We needed a luggage cart for arrival and departure and one was brought to us quickly and courteously. We recommend this place.

"Great view"

4
06/09/2016

We chose this hotel for the view of the Columbia River and bridge and it didn't disappoint. This was a large facility, used for conferences as well as for visitors wanting to stay in the area, so parking and finding one's way around the facility could be a bit of a problem. Nonetheless the room itself was fine and we had a good time there

"The Best Accommodations on the Gorge!"

5
06/09/2016

BWP has an amazing view of the Gorge & a relaxing atmosphere. Checking in & out were a breeze with the delightful staff. We ate one of our more memorable meals at the Riverside Restaurant. Delicious & fresh choices. Amazing. We used your well appointed workout facilities & also ran the near by trails. Our rooms were comfortable without odors or smelly perfumes & we slept well during our stay. It was the perfect stop on our Oregon experience!

"It was all good...AMAZINGLY GOOD!"

5
05/09/2016

This is the place to stay without a doubt. Excellent hotel with fantastic views, professional and caring staff and very nice facilities. We were impressed! Everything worked in our room which was very spacious and the view of the river was incredible. Dog friendly and easy to maneuver around. This hotel is well run! Can't say enough for the high quality of the staffing. Excellent restaurant and the breakfasts are particularly good. Great job BEST Western Hood River!!!!

"Peaceful and relaxing setting"

5
04/09/2016

This hotel is a must stay at if you are in the Hood River area of Oregon. The staff is very helpful - I was on the third day of a ten day vacation and didn't make my intended destination and needed to stop for the night. Staying at a hotel that night was not in my budget. The staff made it affordable and the hotel offers a $5 off of dinner and a free cook to order breakfast. It is located on the Columbia River and after a long drive it was the perfect place to relax and enjoy the sites of the river. The room was comfortable and very clean and the other guests were friendly. A great stay!!

"great weekend"

5
04/09/2016

The staff was helpful, efficient and friendly. They went out of their way to make sure that everything was correct and helped to fix my reservation (which was incorrect due to my booking the wrong Best Western on line). The room was very nice and had a great opening onto the Columbia river with a beautiful view. The breakfast was wonderful with many choices and good food. The evening meal was like wise very good. We tried the lamb, a corn-scallop dish, steak, and pasta - all were excellent. They also were willing to tailor dishes from what was listed on the menu to accommodate tastes/desires. Overall, the best stay that we have had at any Best Western.

"Retreat by the River"

5
04/09/2016

This hotel provided us with the perfect way to end our road trip. The scenery was beautiful, although breezy. The hotel was very nice with clean smells, comfortable and clean rooms, comfortable beds. The lounge was a perfect way to end the day with a glass of wine and delicious salad and steamed clams. The staff was exceptional.

"Very Friendly Hotel"

5
01/09/2016

We took a last minute end of the summer trip to Hood River, OR and chose to stay at the Best Western Plus Hood River Inn. We were very pleased. Everyone we came in contact with that worked there was so friendly and went out of their way to make us feel welcome and comfortable. What a nice comfortable hotel with a delicious breakfast included. It couldn't have been nicer. We will be back for sure!

"Very nice except the room"

3
01/09/2016

Nice place except the room was disappointing. Bad bed and noisey. Air conditioner doesn't cool very well, happily it wasn't the hot part of the summer. When you arrive you are greeted with a very nice place and builds your expectation for your room. Disappointment. Not worth the high price.

"Lovely property, the riverside suites a MUST!"

4
31/08/2016

Great 2 days in Hood River during a conference; we had an issue from a smell from a connecting room and the management and staff did everything they could to help which was great. Great wi-fi, room service was quick and good, and check-in and out was good. Wish they could have had a room available a little sooner, but all in all a nice stay.

"Gorge time"

1
31/08/2016

Fantastic staff, facilities and restaurant. Right on the river so request river view room and enjoy. Great walking/jogging trail along the river that you can follow all the way downtown. Easy access to the Fruit Loop drive and all the Hood River Rail road.

"Impressive first-class property and staff"

5
30/08/2016

Every element of this property made me happy to be there. The hotel design, room layout and view, great staff at the front desk and restaurant --- all were first class. I was able to check in early, which gave me enough time for a late lunch and still be able to visit the wineries and country stores just uphill off Route 35. The property is located right on the Columbia River, with easy access from I-84 and from Washington on the Hood River Bridge. Parking is plentiful. The location is perfect for exploring the Historic Columbia River Gorge Scenic Route (waterfalls and hiking trails), area wineries and downtown Hood River. Take advantage of the Hood River Visitor Information Center just across the road --- they provided me an armload of pamphlets and brochures, and good advice about the places I wanted to visit. I'm glad I splurged a bit for the executive room upgrade on the third (top) floor, with a river view. It was spacious, well-appointed, including a refrigerator and microwave, large bathroom with walk-in shower, good desk work area, comfy bed and pillows, and very quiet. The only thing that seemed missing was a note pad and pen anywhere in the room. The property has free Wi-Fi, and full breakfast is included. There is a fitness room, hot tubs and swimming pool. This hotel seemed palatial after spending the previous three nights at the rustic Paradise Inn at Mt. Rainier. The indoor/outdoor Riverside Restaurant is open all day starting at 6am and has an excellent menu. The Cebu Lounge and dining room are open in the evening. Refilling your gas tank is easy: two gas stations are adjacent to the hotel. There is a walking/jogging/bike path to stretch your legs; it parallels the Columbia River and leads into the marina and waterfront park. A variety of meeting rooms is available for business travelers. Best Western Plus at Hood River is modern, well-managed and an all-around pleasure. It's a very comfortable base for visits to the Columbia River Gorge/Mt. Hood area.

"Nice hotel and restaurant right on the river"

4
30/08/2016

Check in was easy and front desk staff was very nice. We got a last minute non-view room which was comfortable and clean. The view rooms face the river. We got a voucher for breakfast at the Riverplace restaurant at the hotel. t was excellent with some healthy and different options. I had a veggie bowl that included lentils, quinoa, mushrooms, zucchini, spinach, leeks and two eggs with delicious toast. Loved it. There Is a path along the back that is right on the river. Only downside, was the traffic noise but this didn't really bother me and they had some earplugs in the room if you needed them. I didn't find them necessary.

"Great place to stay for kite boarding"

5
30/08/2016

nice location, large rooms, good wifi, free parking. A hearty breakfast is included and can be take on a beautiful outdoor terrace overlooking the river. I was worried about noise from the bridge, but it turned out to be a non issue when the AC is running. with open windows it may be a problem. Nice to have a Starbucks nearby. The kite spot is 5 min driving distance with easy parking there. Definitely will come back. At 200 a night in high season seemed like okay value for money.

"The grill and terrance makes this a winner"

4
29/08/2016

The views of the Mt. Hood and of the crafts gliding up the river makes a lunch on the terrace a great place to relax after visiting and hiking the beauty of the area. Best Western is my choice for comfort.

"Excellent Motel!"

5
27/08/2016

I wouldn't share this info but the word is already out about BW Hood River. Clean, comfortable with a boatload of ammenities and amazing staff. Best place to stay on the Columbia in our opinion thus far!!

"Nice hotel but too close to highway "

3
26/08/2016

Nice hotel with very large clean room, had a balcony with river view, but also perfect view to the highway and railroad. It was very loud, we know now why they offer earplugs. We had dinner sitting outside, very good food! Breakfast is included, it is 'a la carte", you can't get omellete or fruit. Because we had two more or less sleepless nights, we can't recommend this hotel.

"Lovely hotel on the water with great amenities"

5
26/08/2016

Spent four nights here with our four teenagers. The free breakfast is not your average breakfast buffet!! It is amazing with selections such as Lox&bagel, PrimeRib and Bacon Hash, Ricotta filled Crepes, etc. The restaurant was also excellent for dinners and they have specials in the lounge. The rooms are clean and roomy with microwave and fridge. The pool and hot tub were quite nice. The location is amazing right on the bank of the Columbia River and you can walk across the parking lot for Starbucks if that's your thing. Would send anyone here.

"Great Stay in Hood River"

5
26/08/2016

We made an impromptu trip to Hood River and were able to get a last minute room at the Best Western. The location right on the river is excellent. While our room was not a suite, it was located in the suite area, away from most of the hotel. It was a little confusing to find but once there we were not disappointed. The room was very clean and had all the comforts you would expect. The highlight of the hotel is the pool and hot tub overlooking the Columbia River. Both were a comfortable temperature and spacious. We also took advantage of free breakfast. While the menu was somewhat limited it was much better than most continental breakfasts. We sat outside and the view from the deck was gorgeous.

"A wonderful surprise!"

5
25/08/2016

It was a busy check-in, but not a long wait, they had 3 front desk employees checking people in. They were very friendly. Rooms are spacious and well appointed. Out bed was comfortable and the views of the Columbia River spectacular! The included breakfast was fabulous! There was a special area to order off of the menu and there were many choices and a nice variety. The food was tasty too! Great service! We had dinner in the restaurant and it was excellent, service was excellent! I'll be returning!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear PNWDiveGirl, It's always great to hear when we hit so many marks. Thank you for letting others know about your experience, and that you enjoyed the friendly staff, our rooms, bed, and included breakfast. It's great to also hear you enjoyed an “excellent” dinner at Riverside! Thanks for taking the time to write, and for the high marks across the board. We hope you'll be back soon! Chuck Hinman - General Manager

"We had an amazing time"

5
25/08/2016

I would highly recommend this hotel. The location is beautiful, the service was professional and friendly, and the " daily breakfast included "'was amazing. Not the expected cereal, juice, yogurt, etc. The menu was amazing including Hood River Lox on a toasted bagel with cream cheese and water cress. The room was perfect and the free wifi was awesome

"Popular Destination"

4
25/08/2016

This is a great property right on the river, and a very popular place in the summer. Rooms are very clean and well maintained, beds are very comfortable. We really enjoy coming for a quick getaway. Restaurant has excellent food as well.

"Beautiful view of the Columbia River"

5
25/08/2016

Big comfortable rooms, view of river (on river side), I'm sure the view of mountains on other side are good too. Excellent restaurant, with good prices. Nice grassy area and walking path along river front.

"Couldn't ask for more."

5
24/08/2016

Just lovely. Excellent staff with attention to detail. Beautifully decorated rooms on the riverfront. Summer time - lots of water viewing action. Restaurant's food is excellent. I could not have asked for more.

"Amazing place to stay at!"

5
23/08/2016

My husband surprised me with reserving a suite at the Riverside Suites next to the Best Western Plus. I still feel like we were living a dream the four days we stayed there, it was absolutely gorgeous! We were in Suite 1, right next to the Hood River Bridge, overlooking the river. Windows all around the suite wit beautiful views that made it seem like we were outside all the time. Lots of room with a full dining table, full kitchen, jacuzzi tub, and I could go on... We got meal tickets for certain items for breakfast, there was a $1 charge per order to take it back to our room, which we preferred, but that was fine. I wouldn't get the very small glass of fresh squeezed orange juice though, it was $4, a bit too steep for me! But the restaurant was gorgeous too. Look it up to see pictures, it's amazing, the pool, amenities. I hope we can go back again before the year is over! Oh, and I have never seen such a clean hotel room, never! They have a great staff!

"Absolutely Stunning!"

5
23/08/2016

I think this hotel has won the Surprise Of The Year award for me in 2016 thus far. We had a family emergency and went back to CA from Seaside for two weeks. We traveled back to Seaside from CA a new way, going through Bend and ending up in Hood River where we had a business obligation. I booked the hotel directly for one night on a Friday night, My son had stayed here a few years ago and said it was nice, I had no idea it had recently been remodeled and was now a BW Premium hotel. After a nice lunch in Bend, we ended up at the hotel early evening. The outside is very pretty and our room was on the third floor, with a balcony and a beautiful river view. The room was really, really pretty with a small ambiance fireplace and huge king sized bed. The room was spacious and comfortable and the bathroom was also really pretty. All of the products they used in the remodel were beautiful and very tastefully done. We made reservations on opentable for the restaurant there, Riverside Grill. The restaurant has also recently been remodeled and was just gorgeous. We were seated inside with a pretty view of the river. I was skeptical about the food quality. We loved our meal, the food was fresh and innovative and the server was very professional. So far, a perfect 10 on every level here. We slept really well for the first time in a few days and were anxious to try the breakfast which is included with your room. We sat outside this time and I ordered the Veggie Quiche and a side of bacon. I also had the Apple Cider which was delicious. After breakfast we were anxious to try the pool and hot tub and relax before heading over to the coast. The pool area is beautiful and has river views. As does the hot tub. We spent a couple of hours swimming and relaxing. There is also an indoor jacuzzi, fitness center which had updated equipment and a great redwood sauna. This entire area is also very beautifully done and contemporary. I can't wait to return to this place again for relaxation and rest when we are in the Columbia River Gorge area. Don't let the Best Western name fool you on this property, this is a gorgeous full-service resort in Hood River. :)

"Absolutely wonderful hotel"

5
23/08/2016

We look forward to staying at this hotel every year and it gets better each year. Top notch staff, beautiful location, lovely rooms and wonderful food. They made wonderful renovations to the rooms last year. The breakfasts are the best hotel breakfast in the country. We really couldn't ask for more.

"Very Nice Visit."

4
22/08/2016

Returned to the BW Plus Hood River Inn. As per usual, our room wasn't ready, but they did try their best to get it ready early. We were sent to Room 213 which is a junior suite. Unfortunately when we finally got to our room, we went inside only to find that we didn't have a balcony and the room is above the entrance into the building and a door going out to the waterfront. We contacted the front desk and asked if we could be moved to 313, but that room was booked. So we contacted the GM and after a lengthy description of what we were hoping for, we were offered a Standard King Room with a balcony on the 3rd floor of the east wing. We accepted and the room was wonderful. Very quiet and a very nice view of the river as well as a lovely balcony. Can't thank that GM enough for making our stay very enjoyable after all.

"Best of Best Western, in Beautiful Hood River"

5
22/08/2016

Just wrapped up a weekend at the Hood River Inn. We stayed Friday and Saturday, as part of a wedding block, and attended both a rehearsal dinner and a brunch onsite in the Riverside Room. The hotel met so many must-haves: abundant and comfortable pillows, super-clean guest room and grounds, lovely pool area and delicious, varied brunch (included with the room rate!), and convenient location. Two small detractions - booking over the phone in the room block was a bit confusing, and the hotel's proximity to the highway means it can be noisy. Certainly the noise isn't the hotel's fault, and they provide ear plugs in room as a nice touch, but I would recommend requesting a room further east, and perhaps on the river side, to compensate.

"Not worth the price "

2
22/08/2016

I recently stayed here for a wedding and the hotel was a disappointment. I had heard great reviews from friends and family, but unfortunately my visit dos not live up to it. When booking the reservation I was told I was going to get a river facing view on the top floor. When we arrived we were on the top floor, but our room was facing the parking lot. Not only did we not get a river view, our room smelled very old and musky. I called the front desk and they said they would give us a different room, but they did not have one with a river view. They also said they would not compensate us for the difference in price. The new room they put us in still had a smell, but it was not as bad and by this time we were running late so we had to take it. The other issue with the room they gave us was that the wall air conditioner did not work very well so during the day the room would get up to 85-90 degrees. Finally, the bed that we had slopped to the center and was not comfortable. I later saw on the hotel write that they were selling old used beds for 50 dollars. I wonder if one of the beds for sale was one we slept on. The one redeeming quality of the hotel was the breakfast. It was very good despite having to wait 30 minutes for a table.

"Beautiful setting with very helpful staff!"

5
21/08/2016

My husband and I just checked in and so far I'm impressed. The hotel is lovely and Erik helped us out with explaining the history and current events in this area. We can't wait to chela out the town brewery scene and the fruit loop. We might even check out the walking distance paddle board places. This picture is the view from our room??

"Great place for our family"

5
19/08/2016

This hotel was beautiful and the views from our room and the restaurant were spectacular. Dusk and evening on the restaurant patio were wonderful. There was a tiny glitch on check in - I needed a place for Mom, Dad, Nana and two munchkins - and we ended up needing one more bed, but the suites didn't allow cots. Luckily, we arranged for extra bedding and made a fabulous fort out of the sofa and chairs for our youngest. Hotel and restaurant staff were helpful and courteous. Hotel was clean and comfortable.

"Great location, stay, value"

5
19/08/2016

We (2 adults) stayed here one night, in a queen bed room on the executive floor (quiet floor!). Just off freeway but right on Columbia River. Rooms have wall a/c but halls/common areas have central a/c -- key asset in summer. Well-groomed riverfront grounds leads right to a watersport center (worth another visit, jet skis & kayaks etc. Spacious room with TWO luggage racks to unpack suitcases (yeah -- why doesn't ever hotel room have two), good coffee maker and coffee. Pool with in-room pool towels. Bar, dining room (did not eat dinner there but will do so next time). FREE and excellent breakfast, many choices (not a buffet).

"Best Hotel in Hood River for Food & Dogs"

5
18/08/2016

We stayed here in early 2000's and were very satisfied. The hotel has been upgraded since then and is even better. We are dog people and they have great pet-friendly ground-floor rooms that have an outside door that looks out over the Columbia River with nice grass sloping down to a good asphalt path along the river. Our Sadie got so much exercise she slept all the way home. The restaurant is excellent. The only problem I had was the shower head was a bit low so I had to learn not to hit my head on it, and I'm 6 ft tall.

"Great Location, BUT..."

3
17/08/2016

The Best Western Plus is a quality hotel in a great location. We upgraded to a very nice room with a balcony overlooking the river - a beautiful view. As with many rooms, breakfast was included. BUT the menu is limited! You are given the hotels breakfast menu, but cannot order all the items on the menu!!! If you feel like pancakes, no way; on the menu, but not for us! And the menu is very different; the only item I could eat was the standard bacon and eggs; but the bacon was pepper bacon. I had to talk them in to substituting Canadian bacon. You do get coffee or milk, but no juice! I chose milk and got a small jice glass of milk. With the bacon and eggs, i got ONE slice of toast!! This seems very rinky dink to me for a nice hotel. If you want a view, go to this Best Western. If you want a good breakfast, find a Holiday Inn!!!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear Mandjfortlauderdale, Thank you for taking the time to write a review. We appreciate your kind comments about our rooms and the fantastic views from our property. I'm sorry to hear of your dissatisfaction with our unique guest breakfast program. We can serve up to 300+ breakfasts a day (not counting non-hotel guest business), so the options we offer are things that can be prepared relatively quickly. If we allowed folks to choose whatever they wanted, it would create huge wait times for people to be served. Our adherence to the coupon guidelines is a matter of logistics more than anything. We want to be able to offer a far nicer breakfast than the 'Continental' style offerings (stale bagels, donuts, yogurt) you typically see at a lot of mid-market hotel chains, but in order to do this, we have to be able to streamline the process. Regarding the juice and toast. It's been our observation that when we served two pieces of toast, more often than not we would see one left over, we would certainly bring a second piece of toast if ever requested. The juice we proudly serve is fresh squeezed Columbia Gorge Organic and again it is a matter of logistics with serving so many guests each day. We appreciate your understanding of the challenges we face trying to serve so many breakfasts in such a short amount of time. Again, thanks for taking the time to write a review. We hope to see you again. Happy Travels, Chuck Hinman - General Manager

"Smack on the water"

5
15/08/2016

Best night of our vacation: Heading to a family reunion on Vashon Island, we had a little quiet time on the River, right next to the bridge to White Salmon. Very nice spot with walking trails along the river, an outdoor swimming pool, excellent restaurant... definitely will stay there again

"Location is everything"

5
14/08/2016

WE wee staying at mid range accommodation but decided to pay a bit more here - especially by going for a river view. We were in the west wing. Both wings have river views or views over the car park. W had a ground floor room ( no. 167 ) that had doors opening onto a small patio with table and 2 chairs and then onto grass and a public path running along the river bank. This path seemed to start in the hotel so was little populated. Maybe if you are worried about security or people peeking in you could ask for 2nd or 3rd floor which had small balconies. East wing seemed to have no balconies on 1st floor. Car park is free and they give you a ticket so they can check you are a hotel guest. Room was big, bathroom with 2 sinks, bath, wardrobe, iron and ironing board, easy chair, table and chairs, m'wave, fridge, great bed, TV, a/c - that was quiet!. There is a small pool and gym area. Our only grouse was the breakfast. This was served only. You had a choice of various cooked and had to choose one of the options. I had Riverside breakfast which was 2 eggs, 2 pieces of toast, a sausage, 2 bacon rashers and fried potatoes. Fruit juice cost extra!!!! Coffee included. This cost $14 each. Had to ask for sauce and for jam. Choice of type and number of items was a little limited. We love fruit so ordered a small bowl of fruit for $4 - which WAS small and poor choice of fruit. You an sit outside but may have to wait for a table. Nevertheless the view and location are fantastic. It is a 30 min walk into the town and you can get most of the way there along the river's edge.

"A wonderful spot!"

5
10/08/2016

This place is a gem; clean and convenient, with a great staff, delicious food, comfortable beds, and a beautiful view. It is a short walk to town, which is full of fun options including shopping and excellent breweries. I will always stay here while in Hood River.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear cobob1954, Wow! We are flattered by all of your compliments about our hotel and restaurant, and thrilled to be your choice when staying in Hood River. We look forward to your next visit to the Gorge. Thanks for taking the time to submit your review! Chuck Hinman - General Manager

"The best place in town!"

5
09/08/2016

Actually I can't say that, we only stayed here. But, it seemed like the best. We had a room with sliding glass doors that opened onto a grassy riverbank where we could sit and watch the Columbia River pass our hotel. The towels felt like new and the sheets were crisp and clean. There were a lot of lighting which we enjoyed when reading or getting dressed. We would stay here again.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear Marlene M, Thank you for your kind and thoughtful review. We are so happy to hear you enjoy staying with us. We appreciate the high ratings and recommendation, plus hearing details like the patio doors opening to the great outdoors that you appreciated during your visit. We're one of just a few places in Hood River that offer decks and patios as an amenity to their river view rooms. We hope to welcome you back someday! Chuck Hinmn - General Manager

"great place"

5
09/08/2016

very nice hotel and a GREAT restaurant, right on the river nice room with great view, the restaurant was a gourmet surprise really good, excellent service easy location just off I84 I would recommend this property to anyone Be sure to eat in the restaurant, the lamb is wonderful

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear PJ W, It's wonderful to hear that you not only enjoyed your hotel stay, but that your dining experience at Riverside was a “gourmet surprise.” (The lamb chops are very popular!) Thank you for taking the time to write, and for the highest marks in all categories! We hope you'll be back again someday. Chuck Hinman - General Manager

"Great view! Clean and comfortable rooms."

5
08/08/2016

We choose a river view and it did not disappoint. Enjoyed the view sitting on our patio with some wine & cheese. Bed was comfortable. Easy access to walking path along the river. After hiking all day and to the top of Multonomah Falls, actually enjoyed an Epsom salt bath in the tub. The complimentary breakfast in the restaurant was a nice amenity. Many choices, view was beautiful, and staff was attentive and friendly. Front desk staff was also friendly and approachable. Husband says it was one of the nicest Best Westerns. We would definitely stay again.

"WOW!"

5
07/08/2016

Wow says it all! Great scenery, great rooms, and a quite room on the Columbia River! A tad on the pricey side, but you get what you pay for, and in my opinion, here you get more than you pay for. A free breakfast in the adjoining restaurant before you start another day in Paradise.

"Comnfortable,resort like hotel"

4
07/08/2016

We stayed two nights in a 2Q riverview upstairs room $373 with a small balcony and 2 sets of cathedral style windows,one on top of the other. Ac works quietly. Breakfeast was included in the $200+ rate from a choice of menus with wait service. If you get a riverv room,request rooms nearest the bridge to White Salmon as rooms furher away and ner the pool have a view obscrured by gtrees.The property is large, has a nice outdoor pool, and has a walking trail behind it which hugs the river and for about 1 mile leads to the small town center with a Full Sail Brewery and restuarant and a handful of other good restaurants. A comfortable stopover en route to or from Portland and a1 hur ride fromTimeberline Lodge,Mt Hood.

"Great view, over priced but clean and comfortable "

3
06/08/2016

The view is beautiful here. A downside is the noise from the bridge on one side and the noise from the Hwy on the other. We had a river view room which warrants a higher price but not this price. The hotel is older and although there have been some updates, there are still some needed such as the vanity in the washroom (sink basin and faucet updated but not vanity). The beds were comfortable and the room was clean and spacious with a table and 2 comfortable chairs. It is nice to have a sink and mirror outside the full washroom 1 person can be in washroom and the other getting ready outside. Each room has a table and chairs outside. For the price, there really should be more comfortable seating outside. The pool area is large with some shaded area which is nice. There is also an indoor and outdoor hot tub. There is a lift for the outdoor pool and hot tub (unsure about indoor hot tub) for those with a physical disability. Pool is only 5' deep at its deepest. Staff were friendly and helpful.

"Topnotch Homebase for Exploring Gorge and Mt Hood"

5
05/08/2016

Rooms are updated and spacious, 2 big comfy chairs and a desk. Our view of the river was lovely. Despite the full parking lot, we never felt crowded and front desk staff patiently provided full attention when we needed it. The greenway connects to a waterfront park about a mile away, and also connects to downtown Hood River (maybe a little longer walk but it is a nice walk-especially after sampling the offerings of the local breweries!) We were very pleased by the free breakfast- made to order dishes with table service. We stayed three nights. It was a great place to return to after days of hiking and other adventures.

"Outstanding hotel with perfect location"

5
05/08/2016

Highly recommend. Perfect location for hotel on the Columbia River with easy walking access to river activities and rentals. River view rooms with balconies, which we occupied, were wonderful with direct river views. Perfect location for adult beverages. Breakfasts and dinners at the hotel restaurant were excellent; never had lunch at the restaurant, so cannot comment. The hotel staff was friendly, efficient and very accommodating. They smilingly and flawlessly arranged our requests for changes to our stay and accommodations, while check-in was a madhouse and the hotel was full.

"God place to stay"

4
05/08/2016

We stayed here one night during our tripp along Columbia River. The hotel is located just on the river bank with great views over the water. Clean nice rooms, a god bar. We did not eat dinner at the restaurant, but it looked very nice. Brekfast where very good, sitting outside and looking out over the river. Walking to the city center takes about 10 minutes. I would consider staying here again.

"Good"

4
04/08/2016

We only stayed here for one night, but it was cool. We had a river view room. The Hood River Bridge crosses the river right next to the hotel. The bride was built in 1924 and it sounds like it was built earlier than that. The noise may be charming to some, but it wasn't to me. The room was clean and very spacious, but it also had a motel smell to it. The place was fairly pricey. If I came back this way, I would probably try to stay at one of the other places that had a river view from the cliffs. On the bright side, the room did come with a certificate for breakfast and the food and the service were both very good.

"Bike ride"

4
04/08/2016

Great view along the Columbia River with a clean room. Had a good sleep even though the bed was on the soft side for me. The complimentary breakfast was good and again we had a great view of the river. The staff was nice and courteous and I would stay there again.

"Who would've thought?!"

5
03/08/2016

We spent our last 2 nights in Oregon at this Best Western. We weren't expecting much, and since it was the end of our trip we were OK with that. But lo and behold it turned out to be a terrific place to stay! The Inn is right on the river and quite close to the iconic Hood River Bridge built in 1934. Location and food are the big pluses for this Inn. It is hard to believe that a restaurant in a chain hotel can turn out great food, but this one does. We ate both dinners there, and our food was delicious (although I do not recommend the salmon cake appetizer). Each evening after dinner we enjoyed walking along the river path. Breakfasts were amazing -- and, even more amazing, they came with the price of the room! Ingredients were fresh and of high quality. We were especially grateful for very tasty bacon and eggs and real, not instant, Bob's Red Mill Oatmeal. We didn't have a lot of time in the area, but we spent a day in Washington exploring their side of the gorge. The bridge makes for an easy (and fun) ride into Washington. Toll is only $1 each way. Another reason we chose to stay here was its proximity to Portland's airport. Our flight left at 11:00 AM and it was a very easy drive from the Inn to get us to the airport in plenty of time. That side of Portland is not clogged with commuter traffic. So I highly recommend Best Western Plus - Hood River.

"Clean and great breakfast"

5
01/08/2016

We enjoyed our brief visit to the BW Hood River. The hotel is conveniently located to Government Camp city center. Next door is a great Little restaurant and micro brewery. The jacuzzi tub was also wonderful. David

"Stunning view and exceptional rooms"

5
01/08/2016

The Hood River Inn has a luxurious feel with the beautiful, spacious rooms and all the amenities. Its proximity to the Columbia River makes this a special place. The splurge for a view room is worth it! Great breakfast at the Riverside Grill.

"Beautiful area"

3
31/07/2016

Nice view of the Columbia river from the room. Enjoyed watching the boats and water recreation. Restaurant on site was good. Pool was ok but noisy due to nearby highway. Nice walking path to downtown area. Shares the parking lot with Starbucks, McDonald's and a military.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear Jump Off, Thanks for taking the time to submit your review, and for the compliments on the views from your room, and our onsite restaurant, Riverside. We're glad you could enjoy the shoreline path along the waterfront too. We hope you can visit again someday. Chuck Hinman - General Manager

"Great place to stay"

5
30/07/2016

We had a great experience here. Helpful staff. Nice room. Beautiful riverside bar/restaurant with yummy food. We had some local salmon for dinner and it was delicious. Also hot tub and pool right on the river. Great experience. I would recommend it!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear Stacey B, Thank you for sharing your great experience and for your five-dot rating. We're pleased to hear you found our staff helpful, and enjoyed our amenities and accommodations. We appreciate your recommendation and hope you can come again! Chuck Hinman - General Manager

"First rate view of Hood River. A real treat!"

5
29/07/2016

Love the location of the hotel. What's not to like about this area of Oregon, or any area of the state. Just a beautiful state. Make sure you ask for a river view room on the top floor for optimum view of the river. Lovely rooms with nice amenities. As a big plus for hotel, the restaurant is excellent especially if the weather is nice and you can sit outside. Food is yummy!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear Lagato, We appreciate you taking the time to share your experience with other travelers, and for your room tips. Thank you for the kind comments on our rooms, amenities, and especially our restaurant, Riverside. We hope you'll be back again someday. Chuck Hinman - General Manager

"Family stay at Hood River Best Western"

5
29/07/2016

Great location and very nice hotel. The Columbia George is a beautiful place to visit. I was worried about it being too hot; however, we found hikes in the forest that provided plenty of shade. Wish I had time to check out the fishing.

"Good location, good breakfast and ok rooms"

3
28/07/2016

My wife and I stayed at this hotel on weekend in late May. We really liked the location of this hotel (on columbia river). I booked this hotel well in advance (2 months) and requested a quite room. We were given a suite on ground floor facing Hwy. It was bit too noisy so I had to ask reception for a fan (for white noise). The room was clean but require some updating. The complimentary breakfast was very good. We really enjoyed our morning walks along the banks of Columbia river. Overall, I would say this is a reasonable hotel.

"Best hotel in town"

5
28/07/2016

I don't think there are many options for hotels in Hood River. But the BW is a great option and the view out the window is fantastic. Great breakfast and restaurant on site for diner is very good. Location is great on the river and only a few blocks away from the downtown area.

"Outstanding place to stay in Hood River"

5
25/07/2016

This Best Western is like no other. It far exceeds what one things of with this brand. The accommodations are a cut above and the restaurant and lounge will both leave you wanting to return. And, the views of Hood River are simply beautiful. Once at the hotel your first thought may be can I extend my stay!

"Three Rs in Hood River"

5
25/07/2016

When talking about the Hood River Inn, one really has to review the Riverside Restaurant and the Columbia River itself along with the hotel. The hotel is a better than average Best Western hotel. A room with a river view bumps it up to near top tier. The amazing food at the Riverside Restaurant pushes the whole stay over the top! By far, this was the best free breakfast we have ever enjoyed. And the best view. The entire stay is a bargain if you look at it this way!

"On the river"

4
25/07/2016

Nice place to stay, clean room,excellent breakfast. My room was on the first floor and you can walk right out to the river from your slider. The bar also serves dinner which was nice because we did not a reservation.

"Great vacation spot"

5
24/07/2016

Our family spent almost a week at this hotel at the beginning of the summer. It was a wonderful hotel, very clean and modern and comfortable. The rooms were spacious and quiet. The bar and restaurant were outstanding. We enjoyed breakfast outdoors on the patio almost every morning, and dinner out on the patio once. Everything about this hotel was top notch, and we plan on returning as soon as we can!

"Went downhill since last time we stayed"

3
24/07/2016

Pretty disappointed in the property and staff. Room was clean but toilet paper holder kept falling off the wall and when I tried to take a bath the stopper would not work. Shower was fine I just prefer to soak in the bath. We went to the lounge to have a few drinks and get dinner and after waiting quite a while our waitress finally came over and told us how busy they were with 3 weddings going on. There were less than 10 people in the lounge. She took our drink order and my husband ordered a cup of clam chowder. It was 10-15 minutes before we got either and the clam chowder was Luke warm. We looked at the dinner menu and it was way fancier than we wanted for a lounge atmosphere and our waitress kept disappearing so we called a taxi and went somewhere else to eat and drink. Staff was not friendly at all. Overall I am really disappointed and will stay somewhere else next time.

"One of the top Best Western properties I've ever stayed in"

5
24/07/2016

This is NOT your normal Best Western motel. Not only do many rooms have a killer view of the Columbia river, but the entire property is first class, with a great restaurant with outside seating (weather permitting) and a first class bar. The property is very modern, with nice art work spread throughout. Check in was pleasant and I've found ALL staff to be extremely customer service oriented. It also has inside and outside spas, a nice pool, laundry facilities, vending, just about everything you could ask for.

"Relax with River View"

5
24/07/2016

Perfect location on Columbia River - great room with balcony - clean and comfortable; complimentary breakfast at in-house restaurant. Restaurant and bar also on river with good food and pleasant ambiance.

"Nice, but overpriced"

4
23/07/2016

There is nothing wrong with this hotel, but the rates are really too high for what you get. Yes, the view of the river is great, but there is a metal bridge next door that makes a lot of noise with every car that passes, making sitting outside less enjoyable. The breakfast is good; lots of choices of full plates. Dinner was also good.

"Great hotel"

5
22/07/2016

We stayed in the east wing in a river view room. This wing is either new or remodeled and very nice. The hotel is next to the highway so there is road noise when you are out at the pool. I imagine the rooms on that side of the hotel can be quite loud as well. The restaurant there is beautiful and right on the river. I'm ready to go back!

"Complimentary sit-down breakfast!"

5
21/07/2016

The Best Western Plus was an excellent place to stay in Hood River. The staff was friendly and always available for questions. The room was clean and tidy. The pool and hot tub had a glass enclosure so you can have an excellent view of the river. I would recommend going at sunset, it was just beautiful. Breakfast is included with the room and the restaurant also boasts a similar view of the river. You have the option of eating inside or outside (depending on weather). We were surprised when we could order select things off the menu at no charge and complimentary coffee and tea. It was only a 15 minute walk to Downtown Hood River where you can walk around the shops and get food. I would definitely stay at this property again.

"A Gem of A Surprise"

5
21/07/2016

My wife and I spent our last night in Oregon last week at the Best Western Plus Hood River Inn located in the small tourist friendly community of Hood River. Upon check in, we were told that we had a third floor room with a river view - a welcome surprise since I hadn't requested such a room. When we unlocked our door, we were in for another surprise - we had a walk out balcony overlooking not only the Columbia River but the hotel's swimming pool, the bridge connecting Oregon and Washington, and the scenic hills on the opposite side of the river. Due to this special amenity, we were able to sit outdoors, relax, and watch a variety of river activity, including not only people rowing, but an old fashioned sternwheeler and a freighter both slowly make their way down river. What a treat! As a result, I ended up taking lots and lots of memorable pictures. Our bathroom had his and her sinks, a huge walk in marble tiled shower, oversized towels, and a fan which kept the wall mirror above our sinks from doing what so often happens - steaming up. In addition, our room included two comfortable chairs instead of the usual one. And, our bed was not only comfortable, but came with regular sized pillows instead of a series of underwhelming mini sized pillows. The next morning we ate a delicious breakfast on the sprawling restaurant deck overlooking the Columbia River and the well used nearby guest walking trail. In addition to an attentive, courteous, and knowledgeable server, I was very impressed with what I saw lots of other hotel guests eating - ricotta filled crepes with fresh strawberries and real whipped cream. And, the fresh squeezed orange juice was delicious. Collectively, what we ate and experienced was a very welcome upgrade from the usual limited choice, fast paced motel breakfast we've had on more than one occasion. Eating breakfast here was a great way to start what turned out to be a wonderful day focused on sightseeing activities in the absolutely gorgeous Columbia River Gorge. I would classify the Best Western Plus Hood River Inn as a premier property - one which could easily pass for a Marriott or a Hilton. Everything about it was first class - including the people who worked at the reservation counter. This is a gem of a property - one which my wife and I wouldn't hesitate to stay at again when we return to the Hood River area.

"Nothing special."

3
21/07/2016

Very overpriced for what you get. If it was supposed to be a resort I didn't find the features. An extremely large facility with few amenities. Counter people were rude at checkin, like they were doing me a favor and they already had my money. I don't like staying at places where you have to pay in advance. it is difficult to get your money back if you have to cancel.

"Every hotel should have staff like this..."

5
19/07/2016

A previous reviewer complained that, "This place is crowded!". Well, there's a good reason everyone wants to stay here! I booked a night a week prior to arriving. We got into town earlier than expected and, even though it was a busy Sunday, Doug was more than willing to get us off the road and into a freshly made-up room at 2 pm. We had everything we could need for a night, or even a week, in our room. Doug was super knowledgeable about the area, and was able to help us with some special requests since we were heading out for a week in the mountains, off the grid. We came back the next Saturday and decided to stay another night. Doug was there at the desk again, and got us checked in quickly, even without a reservation this time. EVERY member we met up with at this hotel was consistently professional, the free breakfast was WAY beyond a self serve waffle machine and cereal, AND for at least half of the rooms, you get a dreamy view of the Columbia. Thank you, Doug, for making this part of our trip easy!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear Erik K, It's so great to hear the two of you enjoyed bookend stays with us before and after what I presume was a backpacking trip. Thanks for mentioning how great Doug's service was, and it's wonderful to hear we could accommodate your early check in and various needs. We hope you'll have a chance to visit our area again in the future, and hope we can be a part of your plans. Chuck Hinman - General Manager

"Dated, crowded, and more like a doggy daycare than a hotel"

2
18/07/2016

Be sure that you get written confirmation of your room price least you are quoted one and charged another. We witnessed another guest arguing the price they were quoted on check in vs the price they were charged at check out. The same thing happened to us. They will argue to the point of manipulation. Guess if they charge 25 dollars more per guest they can make quite a profit. I am a BW reward loyal customer and have paid 450 a night for a quality room, but I do not like being taken advantage of. Be prepared to wait twenty minutes to check in. This place is crowded! Be prepared to drive around the parking lot five times before finding a space which will be no where near your room. The lumber package and the huge dumpster on the west end of the building has been there for two years with no effort to move it. The place is dated and for the second time we have stayed they haven't even put liners in the garbage cans in the suite. Cutting corners perhaps? Talk about your doggy daycare. There were as many dogs as patrons. Wow! It's amazing we didn't leave with fleas! Just what you want to do, listen to dogs barking underneath you on your vacation. On a positive note the view was beautiful and the breakfast was the best! Can't imagine returning though to an overpriced, very dated establishment when the front office reception staff are rude, impatient and argumentative when a customer has a concern about their bill.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear ilene c, We truly appreciate you taking the time to give us important feedback. We of course never hope to hear that our guests were dissatisfied with their stay, and take your concerns very seriously. The dumpster and new lumber have been here for just 10 weeks, but we are very sorry that you found these bothersome. We are working around our high occupancy season to rebuild all of the west wing balcony decks. We are continually making efforts to keep our spaces updated and do our best to keep noise and inconvenience to a minimum. We also try our best to balance accommodating guests with pets and those without, which is why less than 25% of our rooms are pet-friendly – a number we feel is both helpful to those who travel with their dogs, but not overwhelming for guests who prefer not to. Again, we expect all staff to be efficient, friendly, and do their best to accommodate each individual guest's needs, and are disappointed to hear this didn't ring true to your stay with us. We're glad that you were still able to enjoy the views and complimentary breakfast, and truly hope that on your next visit to the area we foster a much more positive experience for you. Chuck Hinman - General Manager

"Riverside hotel with balconies overlooking the river"

4
18/07/2016

3 story hotel overlooking Hood River, with greenspace and walking trail at riverside. Rooms with balconies looking toward river as well. Breakfast (included) on the open-air deck was pleasant except for sunglare from the river itself. Very helpful front desk staff who steered us to a lesser known microbrewery, just across the bridge into Washington state - great recommendation! Average size, clean room free self-park.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear astrid527, Thank you for staying with us and writing a positive review of your visit! We're happy to hear you were able to experience our friendly staff, and got the chance to stop over at their suggested microbrewery in Washington. We hope that you come back for another in the near future. Chuck Hinman - General Manager

"Massage"

5
17/07/2016

I actually came here for a massage. By booking a massage, you get access to the pool/gym area. It was so nice with the most amazing view of the river and mountains! There's a nice walking path just behind the hotel as well. The staff was really helpful.

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear marlaher, Thanks for reviewing our services. We're happy to hear that you booked a massage with our partners and were treated to the other amenities offered with it. We're so glad that you had time to take in the views and beautiful walking path alongside the river, and hope that you come stay with us in the future! Chuck Hinman - General Manager

"Fantastic room and what a view!"

5
17/07/2016

We spent 2 nights here while hiking the Columbia Gorge. The view from this hotel can't be beat overlooking the Columbia River. The location was convenient right off the highway and easy access into town for dinners. It has a Starbucks adjacent in the parking lot! Our room was clean and spacious well appointed. The Riverside restaurant offers nice food any time of day we had dinner here one evening on the patio overlooking the water and breakfast each morning. This is a great choice if you are looking to stay in the area

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear abk_atl, Thanks for your positive review of the Inn. It sounds like you had a fun couple of days hiking in the Gorge. The views all over the area are incredible, and like you said, the beauty can be seen even just from our hotel! We're happy to hear that you were able to enjoy dining at Riverside, our complimentary breakfast options, and convenient location next to Starbucks and other nearby amenities. We hope you're inspired to visit the Gorge again, and we look forward to seeing you on future visits! Chuck Hinman - General Manager

"Here for a Wedding"

5
16/07/2016

You couldn't ask for a better location. I'm a first timer to Oregon and had no idea what to expect. The hotel, accommodations and staff have been great. If you are visiting Hood River, I 100% reccommend staying here.

"Great View & Great Staff"

5
15/07/2016

We stopped at this hotel merely because it was convenient, and it turned into one of the great surprises of our trip. From the moment I walked in, the staff was helpful and considerate. I had paid extra for a river-view room, and it was worth it. The room was spacious and had a great balcony overlooking the river. I would happily stay here again. I loved it.

"Excellent location "

5
14/07/2016

This was our first time in Hood River. Staying at this hotel was a great choice. The views of the Columbia River was amazing. Make sure you ask for a river view with balcony. The rooms were clean and comfortable. The free breakfast has been the best in our two week road trip. The breakfast is served in highly Rated restaurant. Will stay again.

"pretty and very quiet; super ammenities"

5
12/07/2016

room was quiet , clean, great layout with all ammenties from umbrella, tv, microwave, nice bathroom, hair dryer, desk, two chairs , window, great vents and quick service at check in. lots of parking and right on river. also beautiful pool, hot tub and exercise room with tvs on machine. restaurant right there gives free breakfast which is better than any I have had and was very pretty at night and lot of people at dinner there; great view of Button Bridge and rentals for jet skis, etc down a little beach area. you can walk and we did the whole river walkway over to the Hook which was about five miles or so. pretty and great workout. Starbucks right there if you want a quick coffee , gas station and also a mcdonalds if you want that. you can walk or drive two minutes to town and two miles to Panorama Point. we went over button bridge to Washington to see Mt. Adams , white salmon village and Mt. Hood. one dollar toll each way and that bridge is scary narrow. great place to chill out and stay.

"Better than a typical BW, but still problems"

3
12/07/2016

Several things about this hotel are great, including the location on the river, free upscale breakfast at their restaurant that's generally of good quality (at least for a typical hotel, recent updating/modernization, and solid square footage including double sinks in some rooms. There's also a nice pool and hot tub that overlooks the river as well. However, the balconies aren't terribly clean if you have a river-view room, the screens have a lot of cobwebs and insects, the beds were capital H horrible (my feet were literally higher up than my head and we had to call maintenance us to help us move the mattress around so at least it was tolerable) and it's expensive for the type of hotel you're getting. It's a Best Western, after all, so $220 seems somewhat high. It's one of the only options in the area, though, so choices are limited. Overall, it's average with a few amenities that make it stand out, but the beds alone made our short stay somewhat unpleasant.

"Great stay for short duration"

4
11/07/2016

Stayed at this hotel as it was close by the Mt. Hood Railway station as we were going on the train the next day. Overall, the stay was great. The rooms were clean and like the fact that they had a microwave (not a lot of places have this) which was a big plus (hence the name?). The facilities was kept well and there was a nice view of the river. Also have to mentioned the complimentary breakfast that wasn't your typical "buffet hot breakfast" in many of the Best Western hotel chains. This was held at the on-site restaurant and there was a good selection of food from the menu that you got to choose from. The food was done very well and was very happy with this experience. One minor issue: We usually check our beds for bugs and surprised to see an earwig crawling around under the bed sheets. I believe it's just one of those things where things happen and can't fault the hotel (I hope anyways). If we are around this area again, don't mind staying here. Thanks for the pleasant experience.

"room wasn't clean"

2
10/07/2016

Stains on sheets to the point where I wasn't even sure they had been washed, could hear the people in rooms above and next to us, walking around and doors slamming shut. The location isn't that great, you'll have to drive if you want to enjoy Hood River. The restaurant at the hotel is not great but just as expensive as one of the amazing local restaurants and again, didn't feel very clean to me. The pool is nice, probably could be a bit bigger considering how large the hotel is......

"Always a great stay but prices are getting high"

5
10/07/2016

Not sure if it is summer pricing or what but the prices are getting way high for the basement room we stayed in and they would NOT honor a Veterans discount. This property has always given me a Veterans discount but they told me they would NOT this time. I wonder what happen to their military appreciation. A sad commentary for the managements state of mind when offering Veterans discounts. It is about bottom dollar and has little to do with their "thanks and appreciation". I am not sure what to think about this but it is a nice property and I would stay here again. Please Best Western......check your outrageous price on your dark basement rooms. Be realistic at least.

"Outstanding service and very clean comfortable rooms"

5
09/07/2016

They helped us find a room after we made a mistake on booking. Next day needed to change our room and they upgraded us to a suite at no extra charge. Awesome staff and very friendly and went above and beyond to help us. Rooms immaculate and I am picky.Everyone working there friendly ,even cleaning crew. Food awesome also. Highly recommend this hotel.

"Peaceful and Comfortable"

5
08/07/2016

As part of my week long get away in Oregon I ended my trip in Hood River as I wished to hike Mt Hood as well as the various other valley options. I found the Best Western Plus in my search for accommodations and chose it. It was a great choice, the room was ordinary, but comfortable. It was convenient to great outdoors activities and sits right on the Columbia River. The views from the hot tube and restaurant were spectacular. I did not have a river front room. The food in the restaurant/lounge was excellent, truly a great dining experience.

"Great Location, dining is expensive"

4
07/07/2016

Love this location and the overall hotel. Rooms are nice. Pool and hot tub outside, but well kept. We've stayed in both wings and the remodeled executive suites are a very nice stay, especially for the price. Excellent views of the river, comfortable beds and room is adequate size. Having a balcony or patio is an added plus for enjoying the views. The breakfast options are great for a substantive and tasty made to order meal, included with the room. We particularly like the dining room outside deck, with a large amount of tables, so getting a seat is usually not a problem. They've added canvas awnings to protect form the sun as an added draw to enjoying the beautiful river view while you dine. One change I don't like, Happy Hour is not available on the deck any longer, and the appetizer choices eating outside are different from the bar inside, and very limited. Last time we came we only had house wine, because wine choices by the glass (and especially the bottle) are quite expensive considering this is Hood River. They do have an adequate house red blend option for the value conscious. Overall we love this place and have brought friends, get good value for the room and breakfast, but I would look for other options for lunch and dinner unless its a special occasion where price is not as important.

"Crap wifi in room 101. Great big room and on the river"

4
06/07/2016

For 179 US, plus taxes, I expect a strong wifi signal in my room. My iPad had 2 bars of signal, but my iPhone SE had either 1, or nothing at all. I had to go to the lobby to get a proper signal. Not nearly good enough Best Western! When I complained, I got the usual, tired old story from the front desk, which goes as follows. Oh, yes, we're going to do a major upgrade of the wifi soon. Yeah right. All travellers have heard that rubbish story before. In a little Mom and Pop motel, I'd suck it up. But not in a pricey Best Western. Fix the problem and don't let the installer leave until he's tested the signal in every room.

"On the River for Fireworks!"

5
06/07/2016

Location was beautiful! We had a balcony so it was an added plus. The toll bridge was nearby but I can sleep through almost anything. My partner, not so much and instead of the fresh air I prefer, we were forced to use the a/c. Breakfast was WONDERFUL with many choices and the staff from the restaurant to the check in desk were stellar!

"Great spot"

5
06/07/2016

Our experience at the Best Western Hood River was fantastic. Booked online through their website and got a good rate. Opted for the King River view. Checked in early and got our room right away. We stayed in the newer section of the hotel. Room was large and spotless. The view takes your breath away as soon as you open the door. Hotel is easy to find. There's ample parking. Mc Donald's and Starbucks adjacent to parking lot. Easy drive to charming downtown Hood River. Staff was knowledgeable and friendly. We really appreciated the included full breakfast in the restaurant.

"Excellent hotel"

4
05/07/2016

Very nice hotel with a superb restaurant. Located right on the river...ample parking....good WIFI...good TV...just park your car and eat/drink at the hotel restaurant/bar. Zero complaints, would stay again.

"Good Value, Great Breakfast with View"

5
05/07/2016

Pros: Excellent breakfast, served in dining room included in stay. Choose from many menu options. Great service and beautiful view. The dining room will undergo renovations soon. Coupon for discount at supper offered and we used it. Pleasant front desk reception staff. Comfortable bed. Good pool and gym area. Cons: Hallways with low ceilings. Noisy first night of two night stay. Room was adequate, not spacious.

"Wonderful Weekend"

5
05/07/2016

Came to Hood River to relax and do some kayaking with a friend. Had a great stay as always at the Hood River Inn. The staff was amazing. We accessed the water from the hotel dock once and had a nice lunch on the deck. The hot tub was great after a long day on the water kayaking in high winds. I recommend this place to anyone wanting a top notch hotel at a very affordable price. So easy to stay here.

"Room is the best!"

5
04/07/2016

Free breakfast plus dinner is half off second entree! Food is delish!!! Robes and slippers included! Beautiful view of the gorgeous Gorge!!! The room and service - fabulous!!! Stay here, it's the best!!! What more do you want me to say??? I'm done writing TripAdvisor! Allow me to submit!!!

"Lovely in every way"

5
04/07/2016

We have stayed here multiple times and had a great experience each time. We stopped here on a bicycle tour of the Columbia Gorge. The people at the desk were very friendly. They checked us in immediately well before the standard check-in time. We were upgraded to a beautiful large room with a spectacular view of the river. The room was clean and quiet. The bed was very comfortable. This is the place to stay in Hood River.

"Great hotel"

5
04/07/2016

We had a river view, with balcony, top floor. The room was clean, updated and quiet. Temperatures were hot during our stay and we were thankful for the AC. The included breakfast on the deck was top notch. Interesting dishes to choose from like quinoa, lentil, kale egg hash. Friendly service.

"Traveler "

5
03/07/2016

This is really a great hotel, don't let the brand best Western for you, the plus makes a big difference, the best best Western I've ever stayed at, location is amazing, get a Riverview room even if it costs more it's worth it! The property is very nice lobby restaurant bar are all great with nice views of the river, the pool and Jacuzzi are outstanding, and the room was very well done and very clean and comfortable, parking is very convenient, was recommended here by my friend that lives in town and I think there are many times for it

"Great Hotel"

4
03/07/2016

The hotel has stairs you will need to carry your luggage up to reach the check-in desk. You would think they'd provide a ramp but they don't. Other than that it's a great stay, most rooms face the river so the views are nice. It's a dog friendly hotel, and the rooms are modern and spacious. The restaurant a joined to the hotel has great food and the service is good. Sound proof walls which makes it very quite. Most rooms have a frig and flat screen TV. The hotel is close to other eateries if you care to eat outside the hotel.

"excellent property"

5
03/07/2016

Beautiful area & property. Every amenity you could ask for. staff are all exceptional & we will certainly return for a longer stay. Rooms are extremely clean & outside area is well looked after with a terrific view of the river. thanks for a wonderful stay.

"Great location and room type for family of four"

5
03/07/2016

Just traveled to Oregon for a week and spent 3 nights at the Best Western. We had the 2 bedroom king river view suite which was perfect for 2 adults and 2 teens. Like an apartment. The staff was courteous and helpful when we checked in; the suite was clean and just what we needed (great beds too!). Would definitely stay here again if ever in the area.

"Perfect!"

5
01/07/2016

If only we could have a hotel this nice and comfortable everywhere we travel. The beds and pillows were fantastic. The WiFi was fast. The best part was the restaurant. We ate both breakfast and lunch here and it was beyond good. Nice balcony overlooking the river.

"Fab hotel!"

5
30/06/2016

If you are staying in this area then this hotel is a must! Fantastic riverside location with great views. Big, spacious, modern rooms with comfy beds and everything you could ask for plus in a hotel room. Great pool and gym. Short walk into town. Food in restaurant and breakfast us also really good. Best thing however is the service. Staff here are super friendly, nice and efficient. They really made our stay. Would so stay again and would recommend to anyone! Fab stay!

"Lovely and a perfect location"

4
28/06/2016

My daughter recommended this hotel. She loves Hood River and she knows our taste. She was not wrong. We had an executive King room with a balcony on the river side. It was in the east wing which is child and pet free which after a week long holiday was a perfect choice. We arrived an hour earlier than check in and were immediately accommodated. The room was on the top floor and we had a panoramic view of the bridge down the river. The room was large and very comfortable. And very quiet!!!! We will definitely return.

"Hood River"

5
28/06/2016

Great Location off of Hwy 84, parallel to the Columbia river. I had a patio room 50' from the river and the view of the Hood River bridge was awesome. Best Burger I had in a long time. It's a beautiful place that I found by accident. Loved it.

"Good location, clean and well equipped comfortable rooms."

4
28/06/2016

Lovely view of river through patio doors in our room, on a nicer day it would have been lovely to sit out on our balcony and watch the activity on the river. Room was well appointed, clean and comfortable. Food in the restaurant was good and reasonably priced. Reason not 5* is slow service, both for dinner and breakfast, and a very noisy fridge. When the problem with the fridge was reported to reception as leaving there was no apology for the disturbed sleep, just a note made for it to be fixed.

"Great Location for a Night's Pause"

5
28/06/2016

We travel between Corvallis, OR and Richland, WA and this location is just right for breaking up the trip. The hotel is very nice, the rooms are spacious, the staff personnel are very, very nice and friendly and are so very willing to assist the patrons. The location is right along the Columbia River and affords pleasant walks, wonderful views, and total relaxation. We have not tried the outdoor pool or the exercise room, but they are busy with other patrons. We now stop here every time we travel up and down the Columbia River Gorge. Note: request a third floor room in the east wing--best views, quiet, and slightly larger room.

"Thoroughly enjoyed our stay!"

5
28/06/2016

Stayed overnight for our anniversary! Our 3rd floor executive king room was beautiful and well appointed! Loved the private lanai overlooking the river!! What an amazing view! The property offered a discounted entrée at The Riverside restaurant onsite! Amazing meal and views from the deck! Took advantage of the outdoor pool (there is also an indoor pool) which was conveniently open until 11:00. The property is located on the east end of the waterfront walking path that winds under the bridge and around the marina and will take you to downtown if you feel like a jaunt. The property also offers complimentary breakfast at the Riverside restaurant. Breakfast is made to order rather than the standard continental fare. We will definitely return when we can stay longer!

CVHinman, General Manager at BEST WESTERN PLUS Hood River Inn, responded to this review
Dear gmwann, Thanks for letting us and others know you enjoyed a great anniversary stay with us. We're glad to hear everything suited you, and that you enjoyed the 3rd floor executive king—some of our most popular rooms. We're glad you enjoyed our unique guest breakfast at Riverside, too. We look forward to your next visit! Chuck Hinman - General Manager

"Fantastic stay "

5
27/06/2016

We stayed here passing through. The staff were very helpful and friendly. The room was a junior suite with a view of the river. Absolutely great. The resturant is very good with a very wide selection of local wines. While not cheap it was a value with the complementary made to older gull service breakfast and discounted dinner. I highly recommend a stay here.

"Only hotel on the water here"

5
27/06/2016

This was the first time we had gone to Oregon and were lucky to stay at this hotel. I highly recommend it. It's right on the water; very well kept, clean and there is an excellent restaurant here too called River Side. Only detrimental thing was that the wifi was a bit iffy.

"Riverside Suites great for families!"

5
26/06/2016

We were traveling with 3 families with 7 adults, 6 kids from 4-12, and a baby, and stayed in the Riverside Suites for 5 days as our take off point for hiking the Columbia Gorge, visiting Mt. Hood, fruit picking along the Fruit Loop, white water rafting (we loved Zoller's!!), and water play in the Columbia River. Booked several months ahead of time (there are only 11 suites) in order to get the entire second floor, and it was perfect, with the large balconies and open layouts and picture windows throughout with views of the Columbia River. We had dinner the first night at Riverside, and the food was well-prepared. The full kitchens allowed us to comfortably order the complimentary breakfast back (which was made to order and tasty, and kids could actually get half portions of a lot of the items on the adult menu, which made our preteens happy) so that wrangling the kids in the morning was easier, and even made dinner one evening after picking up salmon and steak from Rosauer's and local fruits and veggies along the Fruit Loop and at roadside stands. The heated pool and hot tub felt great after being out all day. The path along the river was perfect for grandpa and the little ones to stroll, and a decent take-off point for our joggers. Would have ideally liked laundry in room but there was coin-op laundry on premise in the next building. Great experience, we knew we had wanted to stay here as we had stayed before with a smaller group, and we were not disappointed!

"beautiful spot"

5
26/06/2016

A lovely spot on the Columbia River! Watched Ospreys and swallows with my morning coffee. Our room was well equipped with all the amenities we needed. The staff were excellent and the food in the dining room far superior to what I expected of a Best Western Plus! Fresh local produce and local wines made the experience delightful!

"6/7 -8/2016"

5
25/06/2016

First visit to Oregon. Hotel had been used by a friend's daughter for a wedding reception and they really recommended the hotel and the Trip Advisor reviews were very good so we chose the Best Western Plus Hood River for a 2 night stay. Property offers Columbia River facing rooms and parking lot facing rooms. The river facing rooms come at a premium of about $20 a day. Not planning to stay in the room and watch the river and being fundamentally cheap I chose the parking lot room and spent the money on food. The room included a "free breakfast" from a select portion of the menu that is clearly marked. The free choices are more than sufficient in volume, choices and quality. Stay inside the breakfast boundaries and it is a deal - go outside the boundaries and free can be become costly. Bacon out this world as was oatmeal. Trying to find a reason to go back.

"Best Western Plus Hood River Inn Review"

5
25/06/2016

Wonderful room, great view, very clean!! Will defiantly come back soon. Staff was great. Very nice pool and hot tub. Free breakfast was devious, lots to choose from. Highly recommended. Just a 45 minute drive from Gresham!! Lots to see and do in Hood River.

"Michaels Wedding. "

5
24/06/2016

We chose Best Western Hotel for our wedding ceremony/ reception and I can say that I know I made the perfect choice. The staff is excellent, very easy going, very helpful! We had the best time. Our room was clean and room service was quick when amenities were needed. The view of the river is incredible. This hotel was perfect all the way around and can't forget to mention delicious breakfast!!!! Thank you Hood River Inn for making our wedding day unforgettable and having all the stress on their staff rather than myself!

"Location, location, location!"

5
23/06/2016

We loved our riverside suite with the spacious living/dining area and two distinct sleeping areas. You cannot beat the views from these suites, as you are right on the river bank. Kayaks and paddle boards are available for rental right below the hotel and there is a pretty walking trails along the water. Getting to any number of hiking trails, waterfalls,breweries or restaurants is easily done in minutes from the hotel. We enjoyed the breakfasts in the on-site restaurant. They are complimentary and far exceed the usual fare of buffet style or continental options. Here you are served and choose from an excellent and varied menu. Portions are extremely generous and service friendly and gracious. You can sit outside or inside. Both are lovely. Dinner options are good too. We even enjoyed sitting on the outside deck area for a glass of wine and then view. Warm complimentary bread and olives are served if you only order a drink.

"Beautiful location, great service!"

5