Best Western Plus Hood River Inn

The hotel and restaurant are unique in their proximity to the Columbia River, and access to the waterfront pathways. The grounds are well kept, as is the pool area. Our room was clean and quiet, and the Keurig coffee maker was appreciated. The on-site restaurant, Riverside, offers a great menu, good service, and great river views. Staff were very helpful and friendly. Our overall experience was very positive, and this was our sixth visit to this property. We especially enjoyed watching a Heron fishing for his dinner while we enjoyed our dinner on the deck! However, the property is in serious need of an interior renovation. Much deferred maintenance is apparent, although everything in our room was functional.

One of the best run hotels I've visited on our western trip. It's not a new hotel, but solidly constructed and clean. Superior restaurant and bar. The heated pool and super large jacuzzi is a big plus with the colder weather in September. Very lovely location on the river with impecable landscaping. The pictures don't do it justice. Stunner.

The most that can be improved on quickly is cleanliness, my pillow had dark hairs on it, the headboard of the bed had greasy hair stains from rubbing against it, windows were filled with spiderwebs and flies, outdoor patio infested with spiders which made it uncomfortable to spend time there with the view (they descended upon us from the roof too...). Multiple bathroom fixtures were loose/failing, toilet paper holder became a whirligig, one of the shower handles was so loose it was hard to find the temperature sweet spot, and worst was the bathroom pocket door was off-balance so it would stay open and the lock itself was extremely loose so it wouldn't close where we had to use plastic utensils to tighten screws enough to close. We were in a suite on the furthest end of the hotel and our internet was atrocious. Multiple disconnects, slow when connected. Don't rely of the connection in the room at all, especially if you are working away. Needs much improvement. Other less impressives were that the AC unit was very loud and annoying, the door and screen to the balcony were impressively difficult to open and close and the trash bins are extremely small so as it seems they are telling you not to throw anything away as they don't want to deal with it. The Riverside restaurant was nice, though not up to the price. The service was excellent and they have a thought out menu. For our main courses, they were the steak & salmon. Steak was fantastic but the salmon was lacking seasoning and surprisingly fishy. Our server did a great job attending to our needs timely. If you are staying at the hotel the layout of everything is a bit confusing, you can find yourself in the banquet area or lounge (not part of the actual restaurant bar) easily. I think they need to do a better job defining spaces. The outside pool/spa were quite nice with a great view. I did find myself having to refill the water in the adjacent gym area so we could get fresh water which was annoying as the previous day it was empty, and those jugs are not light... This place has a lot of potential, but also shows blatant complacency. Be and do better and maybe I'll go again and suggest this location to others for the price. I believe this place can do it.

The location is nice. We had a river view ground floor room, the room was a bit dated, smelled very strongly of dog. Air conditioner did not work appropriately. The screen door did not work, constantly sticking or coming off the track. Front desk was not very responsive, said they would escalate my issues to their oncoming supervisor but we never received a response. The pool was okay, the restaurant I heard was not great from other members of my party so I did not try it. Overall, I feel my experience was such as issue due to the smell of the room, it really set the tone but not all rooms are like that and it is a nice property.

The resort was beautiful! It was located in the perfect spot by the river. We were able to easily drive to Washington and wineries in Oregon. It had all the accommodations of a perfect visit. Nice pool area, outside seating by the River, comfortable bed and room. The restaurant food was five star. I had the seasonal salmon over mixed vegetables. We also ate breakfast - excellent choices. The staff were friendly and helpful. I recommend a balcony room facing the river. Quite a beautiful way to wake up or end the day.

We are staying at the Best Western right now, and pretty disappointed with our experience so far. Booked a river view executive room to try and escape the freeway noise, but we are right at the end of the hotel still next to the freeway. Incredibly loud. Also, the AC situation is a joke. Have the equivalent of a window AC in our 3rd floor room, and it doesn't cool much. Followed the instructions on the unit and it runs for 2 minutes and shuts off. Nice and cool in the hallways, but room is a sauna. And between the temp outside and the road noise can't open the balcony to cool it off. I hope the forecast is right, ot I am not sleeping for 3 nights. Restaurant and front desk staff have been pleasant. And our view is phenomenal. But it can't fix the physical plant issues.

This hotel is right off the highway in a perfect location to explore the Columbia River Gorge, the fruit loop, and Mt Hood. The front of the hotel faces the parking lot and the back faces the river. There is a walking path along the river that takes you to the marina. The hotel restaurant has gorgeous views of the river and you can sit inside or outside. There is also a guest laundry on site that is very convenient.

only stayed 1 night and wish we'd stayed longer as didn't make use of the pool or had chance to explore Hood River more. we had a king room with balcony overlooking the river and enjoyed watching the bridge traffic as well as the views across the river. it was more expensive but felt it was worth it. the hotel feels very new and modern and we had a large room which was very clean and comfortable. it had no safe but was otherwise well equipped with coffee maker, fridge etc. the bar and restaurant seemed very popular on the evening although we walked into town for something to eat (a good trail runs from the hotel along the waterfront and into downtown). Parking was free and although a little out of town, the location worked well for us - using the trail as mentioned above. it is right next to a gas station, and fast foods options too. we got a voucher to use in the restaurant rather than an included breakfast - we decided to use it on breakfast and we were very impressed with the choice, service and quality of food we had. Yes - the voucher didn't cover the full cost but it was definitely a step up from the 'included breakfasts' at many chain hotels. Would definitely recommend when in the area and if you can, do upgrade to a balcony room overlooking the river.

This facility is top notch. We attended a conference and honestly the food was really good. The service was amazing. The staff super friendly. Beautiful view of the Columbia Gorge. Nice walking path behind the hotel. Starbucks in walking distance. Pool area looked nice. Get a riverfront room - it's worth the extra cost.

We booked a river-view room with a balcony through the website, but upon arrival we were initially assigned a room with only a partial view through a window. Naturally, we were disappointed. However, the staff handled the situation exceptionally well. They listened to our concerns and quickly moved us to a much better room that exceeded our expectations. We truly appreciated their willingness to make things right, and it completely changed our experience. The service went above and beyond throughout our stay. When one of us had a minor scrape, the staff even provided bandages, which was incredibly thoughtful and convenient. We also appreciated the modern in-room amenities. Unlike many hotels that still only offer USB-A ports, this property included USB-C charging ports, making it much easier to charge newer devices. While the initial room assignment was frustrating, the outstanding customer service, thoughtful touches, and updated amenities turned our stay into a very positive experience.

Nice hotel in Hood River with relatively large property, outdoor pool, hot tub, and riverfront views. The rooms were nice and clean, but a bit dated. If staying in the East Wing, the only floors with balconies facing the river are on the first and third floor, so be aware if you want an outdoor space. Attached restaurant was pretty good and we ate here several times. Overall nice hotel and would stay here again if in the area.

I've ended up staying in this hotel twice in the span of about a month this spring while attending a couple of family events in Hood River and the surrounding area. Both stays have been great! The first time, I actually got upgraded to a better room than what I originally booked, which was a nice surprise. The second time, I was able to check in early, despite arriving nearly 3 hours before the scheduled check-in time. Staff were courteous and helpful. The rooms were clean and spacious, though on both occasions, I did find the beds pretty uncomfortable (obviously mattress firmness is all based on personal preference). During both stays, I ate at the on-site restaurant, once for dinner and once for breakfast. The hotel doesn't offer a free breakfast, but you do get vouchers to use at the restaurant. Perhaps my favorite amenity was the fitness center and sauna. As a gym rat, I'm used to hotel gyms not having much to offer, but I was pleasantly surprised by the fitness center here. I had a great early-morning workout during both stays and also made use of the sauna. I didn't use the pool at all, but the entire pool/hot tub area is very nice, and the pool is heated, so I imagine it would be pleasant even when the weather is chilly. This hotel seems to cater a lot to business; there are multiple conference/meeting rooms, and there are always lots of corporate vehicles in the parking lot. I was chatting with another guest in the sauna one morning and he said he always chooses to stay at this hotel while traveling for business, mostly because he also loves the fitness center offerings. I know this hotel's rates get pretty crazy in the peak summer season (as most do) but it was nice getting a couple of very reasonable deals while traveling in March and April. I'd definitely consider staying here again.

This BW+ is a true cut above. The property is in a spectacular setting right on the river. Our room with a balcony on the river was awesome (highly recommend). The room was clean, large, well-appointed and comfortable - complete with robe, house slippers and umbrella. While this is not the Ritz, it is very, very nice. The restaurant is an added benefit. We had dinner there and our meals were delicious. We would for sure stay here again.

Check in was a little slow and the room was a tad small, but the room was also clean, comfortable and modern. We had an executive room with a balcony overlooking the river, which was really nice. Also liked the $10 off per adult coupon they gave us for the restaurant and lounge.

You cannot beat the river view from this hotel. It is gorgeous and easy to wander on the walkway. We love that this hotel is dog friendly and the staff were very welcoming. We were a bit put off by the cigarette butts left on our patio at a non-smoking hotel, but that speaks to guests who stay here as well. The room was comfortable, if a tiny bit dates and in need of some attention. The location is perfect and we would stay here again for sure.

Best Western Plus in Hood River is one of my favorites places. Its location is close to town, and easily accessible to other Hood River favorites such as town shopping, watching wind surfers, and driving the Fruit Loop. I book a river view with balcony and with great weather, it is well worth it! I have also stayed in a room that faces the parking lot during the colder climates and I get a good nights sleep. I have stayed in this motel several times and I always feel comfortable. Riverside restaurant is located on the premises and the staff there are excellent. I always stay at this Best Western when I'm in Hood River and I highly recommend.

Very noisy, stay away if you want to sleep

Fantastic location, great service!!

The bed was super comfortable. The view of the Columbia River from the room was wonderful with all its birds, little diving ducks and some kind of elegant small geese. You can watch it for hours. The amount of freight going through the Gorge is impressive; you can see miles of trains on the Washington side, but you cannot hear them. We ate breakfast, lunch and dinner in the hotel and each meal was delicious. The dining room is very comfortable and the view of the river, and the hills beyond it, is very nice. All the windows are sparkling clean I walked along a trail that went under the green bridge; you can walk all the way into town from there. I very much enjoyed not having to get in the car to go anywhere. All the staff were polite and pleasant and the room was very clean.

We have been staying at this hotel for the past 20 years and always had a positive experience. We even brought 50 guests in for a wedding who all stayed 4 nights. Unfortunately, this time, it was a negative experience. In the past, we have always been given restaurant vouchers. When we didn't receive them for this stay of 4 nights, we were told by the day manager, that "the hotel is privately owned and we can pick and choose who we give vouchers to". When I told the manager that we are Best Western Rewards members, she said it didn't matter. I also told her this was discrimination, she said that "because this hotel is private, they can do whatever they want." There are too many other quality places to stay in Hood River and we will never stay at the Best Western Plus again. I would recommend that no one stays here.

Great location, very comfortable rooms and amazing restaurant. All staff is very friendly. We also took the dog, great area to hi for long walks.

This is a beautiful setting for a hotel on the Columbia River Gorge. When we booked it we knew it was expensive and so to get the most reasonable room rate we elected to not have a view and in fact we overlooked the carpark. However it wasn't a problem as we were expecting that. If you pay for a view you get a fabulous one. Instead we walked along the boardwalk outside watching the people on their balconies and glad we hadn't paid the extra ! It's so beautiful walking along by the river. The room was very clean and nice and had all the usual amenities you would expect although the bathroom if I recall was still a little dated. We dined in a booth in the restaurant as it got darker and the sun set and so also enjoyed the fabulous view outside then. Many people choose to eat outside but it gets very dark and it's first come first served or a wait for a table so we got seated immmediately inside. Tthe meal was excellent as was the service and very reasonable for what we ate and drank. We elected not to pay for breakfast and ate in the Starbucks which is 3 minutes walk from the hotel. All in all a beautiful setting for a hotel and easy to stroll along the river before or after you dinner enjoying the ambience.

Our stay was comfortable. Our one night stay cost $240, and that's after using 6,410 points. In that, were included 2 vouchers for $10 off per person for breakfast. What i liked: 1. The room was spacious and so was the bathroom. 2. I paid for River view, and there was a river view. What I did not like: 1. The dirty underwear on the floor from the previous guests. I informed the front desk about it. 2. The fact that you need to pay for breakfast. At the nightly rate they charge, a basic breakfast for their guests should be included in the price. I mean, a toast, scrambled eggs and 2 slices of bacon, and coffee wouldn't break their bank. Instead, they give you $10 off from whatever you pay at their onsite restaurant. Nothing on there was $10. The cheapest options were $12 and coffee was an additional $3.5/person. The a-la-carte menu has options ranging from $12-$18 and coffee is extra. When a guest pays $300 for one night, a basic breakfast should be included.

The hotel was ok. Good location by the River. Good restaurant on the premises and a nice workout room, pool and sauna. Our room was disappointing. We were on the first floor that is really more like a half basement so no natural light. I was surprised as the rooms were pretty expensive. Also, no housekeeping. So while we had coffee in the room the first night we didn't have anything replenish for the second night. Could have requested but didn't notice until 6am the next morning. I wonder if I would have liked it better if we had a nice room.

Very attractive hotel and gorgeous setting. Restaurant had an appealing and diverse menu. Bar had comfortable seating options. Attentive service by staff. Room was spacious and clean. Overall impressive for a Best Western. However, the highway noise was INSANELY LOUD. We picked this hotel thinking we could enjoy sitting on our balcony overlooking the river having a dip in the lovely outdoor pool, and having a nice stroll along the harbor after dinner. Not a chance with the noise. Really sad to have to be forced inside. We won't return.

Beautiful views of the mighty Columbia River at this clean and cozy hotel. The Riverside Restaurant inside has farm to table fresh food and the $10 per guest discount and zero sales tax makes the experience even better. We had to backtrack from our Portland starting point because we wanted to see Multnomah Falls early, which is highly recommended.

Our favorite Best Western (BW) hotel due to its location close to Mt. Adams, Mt Hood, Columbia River activities, visiting other nearby town (The Dalles, White Salmon, Bingen, Maryhill). Its restaurant is very good with breakfast being special. Parking is free and plentiful. Staff is efficient, courteous, and very helpful. After touristing around the area in the day, it is relaxing to sit on the hotel's patios and relax with a beverage and enjoy the river view. Or one can walk around their many sidewalks and down by the dock for some light exercise. Just a great place to stay - we visit at least once every year.

Was quite surprised to be informed that our rooms would not being cleaned for our entire visit. Ice machines were broken on the 3rd and second floor of our building. Our balcony was dirty. Not a great experience . . .

Beautiful Views of the Columbia River from our third floor room! Sunset and sunrise seated on our balcony was awesome. Our room was spacious and clean. The Restaurant has indoor and outdoor seating. Great menu The breakfast was generous and included gluten free options!

Lovely hotel on beautiful grounds and close to pretty much everything! Erik greeted us and was amazing. He told us about restaurants and attractions in the area. Our room faced the river so we were able to see both sunsets and sunrises! There is a boardwalk along the river that was relaxing and scenic. Just a great experience all the way around! Our room was clean as was the hotel. We would definitely return to this hotel.

This hotel checked off a lot of boxes. The staff were welcoming, the views are beautiful. But the noise from the road and train are very loud and do not let up late night/ early morning. We were on the 3rd floor river facing (no kids, no pets floor). Perhaps there are better areas of the hotel noise-wise. I hate to say it because the staff were really nice but I don't think I would stay here again.

We book a Mini suite and it was perfect.. it had an absolute Beautiful view from the balcony, spacious rooms, dinning table for a romantic dinner, electric fireplace, the bedroom was separate from sitting room and had balcony access as well. The bed was very comfortably, with plentyof pillows and blankets. The bathroomwas largeand spacious. The whole suite was just perfect for our anniversary.

First I want to say that this is a PERFECT location for a hotel. Staff was nice, breakfast at the hotel was great - very fresh tasting, bacon was amazing and I appreciate the coupon each day. It was so nice to eat and look out at the river, nice hotel lounge. Nice size pool outside and hot tub room was a decent size, furnishings seemed a bit on the cheap looking, but here I'm going to go to the bad, the mattress was probably one of the worst I ever slept in at a hotel, I mean if you got a bad back, good luck, every turn I made the bed made noise due to a cheap bed frame. I mean you sat on it and sank and was creeking, I had to sleep on a layer of pillows. The staff showed me another room and it was just as bad. Also we had constant issues with the window AC and the staff even replaced the window unit but it just was not consistent - note on your stay, do not stay on the second floor since you cannot open the windows for fresh air, stay on the bottom or 3rd floor, wish we knew that. I'd just say replace those mattresses and get legit bed frames cause I'd say this is one thing holding me back from returning.

Flor is the BEST! I arrived for one night stay after a long drive. She saw how tired I was when I arrived. She was so kind, asking how I was, ensuring everything was okay. After suggesting I might enjoy a little soak in the hot tub, she brought up a wine glass, slippers and a robe to take out river side when I went. I am so grateful for her welcome and caring. (And the view from the hot tub over the river was beautiful!)

horrible front desk with an arrogance attitude want 30 dollars for checking out at noon. Was told to be Ok during checking in that noon is ok for checking out. Would not honor late checking out for one hour and stated the man last night was new personnel and do not know the policy

We have stayed here many times and are always impressed with cleanliness, beauty, and service at the hotel. Our room had an incredible riverfront view and was spacious and bright. We were in a pet friendly room with our pup, and in addition to being incredibly clean, it had easy access to the grassy riverfront walk area. They even had treats and food for the pupper! Breakfast at the Riverside Restaurant was delicious as always (with a pet, you can eat at the tables in the hallway or outside). Absolutely lovely, peaceful stay!

We stayed at the BW Plus in Hood River for one night, on March 22. We requested a dog-friendly room, as we were traveling with our two German Shepherds. This property really surprised us a good way. Our room was VERY spacious, clean, located on the river side, and one the first floor, which meant we not only had a gorgeous view, but we had a break area for the dogs directly outside our room. The staff was professional and gave us treat bags for our dogs. This property is centrally located, provides ample parking, and is attractive.

This place is the view. The hotel is huge and takes up a long stretch of the river front. WE had a balcony and some nice weather so it was awesome. The hotel is updated a bit, but not new. The rooms were clean and nice size. The bed was comfortable, not the best ever but very good. The view is what you go here for. IT was great watching the sun set across the river (we face east) but the morning sun was great on the balcony with coffee.

We booked this place on our way to the Oregon Coast for vacation, great location with a Heated outdoor pool which we didn't know about until later, we had a river view room and was very pleased, close to lots of food options, Starbucks and other shopping and just a short drive to downtown which is full of little shops and restaurants. This place has a restaurant as well which we had dinner at, the rooms were spacious with platform beds, good size mini fridge, Keurig coffee maker, large tv and the beds were super comfortable. The bathrooms did have some hairs on the floor but the shower had amazing water pressure and the place could use some updating, but overall great location and very quiet and comfortable with amazing views of the river. Friendly staff and ample parking, they have ice and vending machines easily accessible and looks like they do have pet friendly rooms. Definitely worth staying at and easy access from the interstate.

The good about the hotel is the location and the room we got. The river view is amazing and the patio was a bonus. I was surprised to get a discount voucher for the restaurant. The bad was that I was pretty much accused of stealing my discount voucher back from the restaurant. I chose to use the voucher for dinner. My partner and I enjoyed our dinner. The server took the voucher and our plates. She brought the check out. The discount was applied to the total. I tipped the server 20% based on the full bill. I signed and left. I got a phone call from the hotel manager telling me that I was going to be charged for the full restaurant bill because the voucher was missing. I explained the server took the voucher and I was informed that the restaurant manager was not going to budge and I was going to be charged the full restaurant bill. In the end the hotel did adjust the bill and gave me my discount. This situation should have never happened and it should have remained between the hotel manager and the restaurant manager. And they should have taken care of it. But instead I was contacted and then pretty much was accused of stealing and I didn't feel as if I was backed by the hotel manager. So when you get a voucher for the restaurant make sure to take a pic of it with the restaurant check before signing anything.

Top Notch service. We had the executive suite facing the river. Excellent views of the bridge. The room was clean and modern. If you eat in the restaurant you get $10 off per person. Our breakfast was excellent. Great service. Very nice place to stay highly recommend

This hotel is very clean and has everything you could need within. From two bars, a Resturant, hot tub and pool. The room lacked USB ports. I liked the room design with a slight partition for the bed from the kitchen area and bathroom. The pool and hot tub were extremely crowded on a Saturday night and I was unable to use them. The even front desk staff lacked emotions and just wanted to get you in. The breakfast was great, and the price was comparable to the area. The wait staff was very slow and did not return to check in on myself. The day shift was great! They were very friendly and helpful. House keeping was on point.

The attraction of this hotel is the location, nestled on the Columbia River Gorge. I booked a room at the last minute, having read good things about this hotel; I just needed a place to stay overnight. Because it was late summer, the riverside rooms were all booked, so I got a room on the freeway side, near the parking area. OK, that's not the end of the world. Still, I found the rooms smaller than most comparable hotels, and the furnishings seemed a little tired. The lighting was dim and of course, there was no view. Still paid almost $200 for that experience. I wasn't looking for anything fancy, but the value to money ratio made this just a ho-hum experience for a traveler passing through. Might be a different experience if this had been my destination and I had spent some more time in the area. On the plus side, the hotel is close to the freeway and there is a restaurant on side.

I can always count on friendly helpful staff at this hotel. It's my go to hotel when I visit Hood River. I stayed in the east wing of the hotel. It was perfect for me: the room was quiet and the bed comfy. The restaurant is right on site, making my stay even nicer knowing I didn't have to drive far to get a good meal.

Honestly, just sad this used to be one of my favorite hotels. I learned that this hotel is under new management and it surely shows. Besides the fact that you can't make a reservation for dinner, and besides the fact, it took an hour and a half to be seated once we ordered the food came cold. When we asked the waitress why our food was cold she scoffed at us took our plates came back five minutes later and said is this warm enough? We're pretty sure she just microwaved our food. We also went to the bar and lounge, which, unfortunately the bartender did not know how to make a Moscow Mule, which was shocking the attempt was appreciated. The drink was terrible. I can't believe she still charged us for it just unhappy with the overall stay, I won't be coming back.

This Best Western is a gem - and exceeded our expectactions in every way. We stayed here when attending a wedding nearby and everyone in our group was impressed. This is not your typical Best Western. It is right on the river with beautiful views. The restaurant is fantastic - patio dining over the river. The bar is large and has great appetizers and cocktals. We did a great walk in the morning on a path along the river. We would stay here again - get a room with a river view and balcony - it's worth it.

This is the nicest stay we had on our three week, seven state road trip! Room with a river view and balcony were delightful, restaurant was outstanding, linens and towels top notch. Very enjoyable for our last night before heading home. Would stay here again for sure!

We loved the location, excellent accommodations and friendly staff. The restaurant was fantastic and the service was great. We had eaten here on another trip and knew we would return. The river walk was an added bonus. We will definitely be back on our next visit!

Hotel was outstanding. Staff was exceptional! We had dinner and breakfast at the hotel restaurant and it was awesome. My husband is disabled and the staff was very helpful with getting my luggage out of the room because the elevator had an issue.

Loved this hotel! Right on the river, beautiful views from the bar and restaurant, along with some of the rooms, access to the Riverwalk, great restaurant, rooms clean, beds cozy, plenty of pillow, lots of parking. I love this area, a great hotel stay for Hood River and for a trip to the Fruit Loop.

Really nice hotel, great view of the river. A bit far from the “cool” restaurants in Hood River (some of which close quite early) to walk to them without planning a bit ahead. On site restaurant is quite good though. Room was clean, well laid out.

What a wonderful location and outstanding service by the team members! This is not your traditional Best Western. The amenities are fantastic - the pool and fitness center are excellent and the staff goes above and beyond for guests. Ralf B

We spent one night on a trip through the gorge. It was clean and accommodating for one night. Breakfast at their restaurant was good. I like to try hash for breakfast, and theirs was quite good. Plus the outdoor seating has a great view of the river.

I paid extra for an executive review view room that was supposed to be exclusive of pets and anyone under the age of 21 years. Unfortunately what that meant was there was a noisy, barking dog that kept us up that was house directly under our room. It does not seem right, you charged extra for a room only to have the very issue that you're trying to avoid placed immediately below your room.

Our 2-night stay was great. The hotel was sold out, in part due to a large wedding, but the staff gave us great attention. We had to delay our arrival by a day, but a phone call a week earlier with Eric got us a solution: our desired balcony room with a river view for the first night, and a smoothly handled move to a non-river view room for the second. We got our bags packed after the first night there and left at 11 for a day out touring. We got a phone call by noon that our new room was ready and our bags were there on luggage racks when we got back. Both rooms were spacious and clean. We appreciated having plenty of comfortable seating in the room: 3 chairs in total. We also enjoyed 2 dinners at the on-site Riverside restaurant. This is a great base for touring in the Hood River area. We'd have stayed 3-4 days if we had more time.

Gorgeous property with a beautiful location! The pool, hot tub and fitness center are amazing. Clean, well kept and located right by the river. We really enjoyed going to the pool and hot tub after a long day hiking. We ate at the restaurant called Riverside twice during our stay and it was outstanding, both in service, food quality and taste. The outdoor patio was beautifully lit at night creating a cozy and romantic ambiance in the evening. We booked a king suite with full kitchen overlooking the River. It was a beautiful suite with plenty of room and newer stainless steel appliances and was well stocked with everything you would need to cook. The only negatives with our stay was the bathroom lighting was terrible and the counter space was small. There was no vanity mirror. Also the carpet in our suite was old and dated and needs to be replaced. Check in was efficient and pleasant but we had to stop at the front desk twice for different reasons and they always seemed disorganized and overwhelmed and we seemed to have to wait around to be helped. We got the feeling we were bothering them. They could have been friendlier. Overall a great place to stay and we would highly recommend this hotel.

My husband and I stayed for one night at this lovely hotel on the Columbia River and had a wonderful experience. We were in room 201, which offered stunning views of the river. The room itself was cozy and comfortable, though the mattress springs were quite bouncy and made noise when moving around. However, the room was very quiet, which made for a peaceful stay. The staff were incredibly welcoming upon arrival, making us feel right at home. We had dinner on the outdoor patio of the hotel restaurant, and the views were absolutely scenic. Although we were only there for one evening, we wished we could have stayed longer. Would definitely recommend this hotel for its beautiful location and warm hospitality.

Nice view of the river, helpful staff, nice landscaping, good parking...but our room smelled of cigarettes although advertised as non-smoking. This is not uncommon in U.S. hotels and motels but is disappointing in a room that costs $300 a night.

This is a great location! Shares a parking lot with Starbucks, McDonald's and a convenient store for any forgotten items. Room was clean, large and had a great view of the river. Bed was comfortable and TV was huge! Bathroom had 2 sinks, plenty of towels and great pressure in the large shower. Front desk, housekeeping and servers at the restaurant were all friendly and helpful.

I booked 2 suite rooms with balconies, when we walked out on one of the balconies it was covered in large spiders. Obviously it had not been cleaned. They were on the lights, walls, outdoor table and chairs. We immediately went inside and found a large spider inside the curtain to the balcony. We called the front desk and they sent up maintenance with a broom. We had not taken any of our stuff to the room yet so we went to the other room and called the front desk and asked them to please move us from the spider room. We had our non-verbal autistic grandson with us, which she could hear while I was on the phone, he was getting very upset by all the room changes and commotion on trying to decide what to do. He just wanted to get to bed. We were told that if we could keep him quiet they could move us to an executive suite. I'm sorry but we can't control his sweet noises. It was about 9:30 pm and the rest of my family was already sleeping. So we blew up an air bed we had in the car, and stayed in the room not infested. When we woke up we discovered a dead spider on the window. Chips were under table once we moved it. Cobwebs in corner of bedroom doors. The deck did have some spiders and webs but nothing like the first room. When checking out. They acted like they did me a favor by refunding me for the room we couldn't sleep in! I was so offended by the comment regarding my grandson, I didn't want to stay. The room was dirty and the other room was infested with spiders. We asked to talk to the manager and left our phone number but no one has contacted us.

We Always Enjoy our stay here! It has Beautiful views! The Staff is Awesome and the Pool and Hot Tub Área is Very nice! The Restaurant has Never disappointed us! The food is So Excellent! Fresh and Flavorful. We drive an hour to have dinner here, a few times a year as well as stay for our Anniversary once a year! It is Incredible to stay here! You will NOT be disappointed in this Property and Staff? ⭐️⭐️⭐️⭐️⭐️

What a great place to stop for the night! I'm just sorry I only stayed 1 night. Check in was quick and smooth. I stayed in a king room (no pets) with a view of the Columbia River on the third floor. My room had a balcony as well as a fireplace. My room was clean, quiet and very comfortable. The room was oversized, too. There is a restaurant (Riverside) near the lobby of the hotel. Admittedly, I did not eat dinner here. I did, however, eat breakfast here. My breakfast was "comped" due to my status with Best Western. A simple 2 egg breakfast with toast and breakfast potatoes is about $12. There are other items on the menu to select from as well. Breakfast was OK. Room service is also available. Check out was fine. All employees that I encountered were very nice. I would absolutely stay here again!

Had a nice one night stay in Hood River after a day playing at Lost Lake. We had a river view (non-pet friendly) room reserved and the room was very nice, clean and a good size for our family of 4. Great view of the river and bridge! There's a nice path along the river, but we didn't walk it this time. We drove into town for dinner and then enjoyed the heated outdoor pool. Breakfast the next morning was nice, although there was a wait. But, with the coupon they give you at check in, it saved our family $30! We would definitely stay again!

great service/location when our AC went out they immediately moved us to another room to get it fixed. location is water front, the only reason i did not give 5 stars is there is not everyday room servicing you have to ask for it each day great place to stay!

We have stayed here many times and always have a wonderful time. You can't beat the view and the wonderful food. Very relaxing experience. We travel with our dog and the water view rooms are perfect with the grassy area for him to exercise after a long ride in the car. We will always stay here on future trips.

Our room was very clean and comfortable. We appreciated that there were dog friendly rooms available and that they had easy access to outside. The housekeeping workers were very nice. The front desk staff (Elijah checked us in) were very efficient, personable & helpful.

We been here before on our 35th Anniversary and again on our 46th. Hotel staff and hotel setting on the Columbia River for this special occasion. Clean room, dining outdoor on the patio (watching the sunset), and the special cheese platter upon our arrival enhanced this day. Hotel was close to the Fruit Loop, wind surfing, and great restaurants nearby. Thank you to the staff for making this another great stay.

Loved the location of Hotel in Hood River !!! Booked 3rd floor riverfront east wing room. Beautiful well kept property with great service and employees. East wing, Executive Level, NO dogs or children. You do not need to leave the property (but you will want to explore what this region has to offer, so wonderful and beautiful... Hotel offers a great restaurant, bar/lounge, indoor or outdoor service. Outdoor pool, fitness center, located on paved riverfront walkway, not sure of how many miles? We had a great experience with this BW Hotel...we have been traveling since 1970's... Thank You, BW Hood River Inn

This place is so lovely. The pool is nice and the view is amazing. The AC in our first room was not working and we were immediately given a new one. The front desk was efficient and the food is amazing. We especially loved breakfast especially the breakfast bowl. We also enjoyed the friendly bar.

River front by the pool, adjacent to freeway, No Sleep: Depends on the location of the room, the executive new building with rooms facing the river, the last rooms 327, 329, 331, 333, 335 (335 is the last corner room with the pool on the right) are very noisy from the busy freeway on the right. After a sleepless night, they moved ask to the first section a room between 301-311 and it was great. Way better. We slept. The hotel location: easy access to hyw 84 Room: clean room, bed is comfortable The single unit AC is slightly loud. We opened the door for ventilation and coolness (depends on weather and temperature). Amenities: coffee maker, does not work properly. Refrigerator is good with proper freezer section. NO WINE GLASSES. Get some from the bar or restaurant. Bathroom: shower has good pressure. Restaurant: the riverside restaurant is amazing. Read my separate detailed review Front desk and housekeeping are amazingly friendly and helpful Final impression: we were surprised and impressed and very pleased with this best western hotel.

We were looking for a place to stay after a day of driving from crater lake to mt hood. We made it down to good river. Got a room overlooking the river and outdoor porch. It was amazing, relaxing and just what we needed. Breakfast was a bit too adventurous for us as we eat basic food - but you get a $10 coupon at check in if you like the menu. Restaurant at night was good, McDonald's right next door as well! Relaxing night before we hit the road again.

This was the rest area for our trip "To the Beach". We have stayed here previously, the rooms have always been clean and well maintained. What gives this Best Western the advantage over other places to stay is the excellent customer service, the amazing restaurant and the river views from this great location. The prices at the restaurant are high but the food we have tried has been delicious.

Location was great, Rooms overlooked the river and breakfast was outstanding-would love to come back!

This was a lovely hotel. Everything was clean and comfortable. The room had everything we needed. The bed was very comfy. Our room was on the end of the building by the pool, on the ground floor. We had a patio with two chairs. There is a nice path along the river too. We took a nice walk down to a little beach area. The restaurant is top-notch! Everything we had to eat was so good and the service was great! We ate there for two breakfasts. This hotel is convenient to all attractions.

Best Western Plus Hood River Inn Restaurant chefs were amazing!!!!!!!!!!! Best Western in Hood River have had the same chefs for 25+ years and I know why! The locals all recommend and we were not disappointed! Two nights - had dinner there both nights! Fabulous and the wait staff were so kind! Great experience. Will return!! From Atlanta where foodies live..............

woke up with a bed bug on my neck at midnight. called the front desk and they moved me to a different room, but by that point i was already grossed out. had to throw away all my luggage and clothes as to not contaminate my truck or bring the nasty things home. no offer to refund the room or compensate for damages.

The place was beautiful. The room was the perfect size. Guest robe was a nice touch! Dinner was excellent.

No free breakfast. Disappointing in a Best Western Plus. I guess we'll look at restaurants in town. Otherwise, nice hotel right on the river with views of the bridge (from river view rooms). I'm done with this review but they want me to write 200 characters.

I loved this hotel layout, but the end of the building we stayed in (by the pool). needs some updating.

The location is great for spectacular views. Having stayed here two previous times, I looked forward to having my Hubby along so he could enjoy the view. Unfortunately, we're not as spry as in our younger years. And, my Hubby is frail as he battles cancer. Handicapped parking spaces are not at all convenient to the handicapped entrance. The handicapped entrance, itself, is not particularly convenient. Just getting to the entrance to take an elevator to (hopefully) find a luggage cart, return to the car to unload, trek back to the handicapped entrance and halfway down the length of the building to our room was exhausting for him. Of course, I helped, but it was not an easy job.

Professional service, beautiful view and great family stay! We stayed here for a long wedding weekend and would definitely stay here again. Beautiful view of the Columbia River, well kept grounds, nice friendly restaurant and late night bar. Bartenders know how to make tasty cocktails. Rooms were clean and towels were brought within minutes. There is a pool but we did not go swimming. We were extremely pleased with what the hotel has to offer. We even had a magnificent view of the northern lights during our stay. Hotel is close to so many gorgeous hikes, wineries, falls, Mt. Hood and all the breweries. We lost power for a few hours but it was a town wide shortage. I noticed the restaurant put out a fresh water dispenser / cooler right away for the guests to enjoy. The parking lot seemed secure and there is enough parking available. Starbucks and McDonalds are both within close walking distance. Front desk staff and restaurant servers were all very friendly and helpful. The far right side of the hotel seemed to have air conditioning issues in the hallway. It was uncomfortably warm when walking to this side of the hotel but our family staying in this area had no issues with their air conditioning inside their rooms. The hallway air was eventually fixed. Overall we would stay here again. Beautiful area and if you go to any brewery go to Pfriem.

The surrounding area and this beautiful hotel made our stay memorable and perfect. Rooms were clean and cozy, staff was kind and friendly and having a restaurant with delicious food and lounge on the premises was nice and convenient.

It is a larger hotel but the customer service was excellent! It is right on the river and has so many room options to choose from. The view is absolutely beautiful with the mist rising from the water in the morning. The rooms were clean and exactly what we expected. The amenities were great without being over the top. Excellent value for your money. You can't walk to the downtown area from the hotel but we didn't feel like that was a problem for us. We will definitely stay again!

We were looking forward to our stay at this highly rated hotel. First impressions always set the stage. Check in felt like we were children being told everything we can't do. It felt like a robotic checkin, the clerk rattling off the rules in a very loud voice and speaking so fast my husband and I had to ask her to repeat everything (which she seemed a bit irritated by) She was training another girl and I can only hope she doesn't pick up these unwelcoming habits. Our room was a pet friendly room which we greatly appreciated. It faced the river on the ground floor with easy access to a grass area for our dog. In our check in package we had some vouchers encouraging us to dine at the restaurant and bar which we were happy to get until we read it doesn't include take out or room service. Knowing we have a pet that is not allowed anywhere in the hotel except the room I felt it was a bit cheesy. Why not allow us to take it to our room? Strange….Also in this package it went on AGAIN telling us everything we can't do or everything they can't do. Examples are: “regular housekeeping is not available with exception of Riverside suites” I guess if you aren't good enough for the suites then you aren't treated the same. Covid is LONG over people. “We don't take reservations in our restaurant, room service and to go orders are subject to availability” what does that even mean? No where does it say “THANK YOU for CHOOSING US” it's the strangest “welcome letter” I have ever received. Regardless we went to the restaurant, which was dead. We had some wine and a few snacks. The bartender TJ was hospitable. Now to the biggest disappointment ….there was pet food on the floor when we checked in which was disappointing but not the end of the world. But after being in the room for a short while I found my dog with her nose on a prescription PILL beside the bed. Who knows what the pill was but I immediately picked it up and went back to the front desk. The male seemed apologetic but didn't really know what to say or do. So I guess when you don't know you just simply do nothing. We will not be returning to this hotel. It's unfortunate they have a 2 night minimum otherwise we would have checked out the next day and gone where we were at least treated like “guests”

The hotel is in a beautiful location, right next to the riverfront. This means that you can have a beautiful view from your room or the restaurant. The hotel was nicely maintained. The food in the restaurant was delicious, the drinks in the bar were done well. We had challenges with some of the servers and hostesses in the restaurant attitude. Bar staff was great, as well as the front desk and housekeeping. The Internet here is not so good so be prepared to not be able to utilize it. The parking is also an issue, it was difficult to find parking, I walked everywhere. I possibly could so that I wouldn't lose my spot . The hotel is close to a Starbucks as well as a McDonald's. There is some nearby restaurants if you don't mind a couple mile walk along the riverfront.

The hotel staff was amazing. Giving us recommendations of fun things to do and the taxi cab service since there's no Uber or Lyfts. It's located next to the water and has an AMAZING view.

We really enjoyed this room. Shared it with our adult daughter. Having a separate bedroom was perfect, she didn't have to hear us snore. And we didn't have two get two separate rooms. Perfect! Clean room with a lot of room. The restaurant has good food.

I just dearly love the stay at this hotel. The staff, amenities and restaurant are all and more anyone could ever want for a vacation or business travel.

Stay in executive room rather than all of the hotel rooms near the freeway. Road noise can be a problem. Hotel runs a coupon system where you can get $10 off of a dinner or a breakfast. Hotel is very popular in the dining room is also very popular. This hotel provides a good service at a fair price and it is just about the best place to stay in Hood River.

Luxurious stay facing the Columbia River, with great food and ameneties. Enjoyed the river facing views from the pool and restaurant.

We stayed at the Best Western Plus Hood River Inn and had a wonderful time! The views are great, the staff is friendly and there is a restaurant onsite that is fantastic!

This is a lovely hotel in a beautiful place. The view rooms with the river outside are unbelievable but the other rooms are nice also. The view of the Washington side is exciting. After a delicious breakfast with eggs and bacon, we drove across the green toll bridge and went to Maryhill Museum. The journey was very scenic. Apart from the Columbia river there are green plateaus and outcroppings of columnar basalt, huge and fantastic. Also lovely yellow flowers like little sunflowers and light green trees, in late March. It was a sunny day. This is just one of the wonderful things to do whilst at Hood River Inn. When we got back we had a very good lunch with clam chowder, broccolini and a glass of wine. Dining room is very pleasant with views of the river. Staff are very nice. Really fantastic place to stay for all ages.

The nicest Best Western I've ever encountered. They definitely put the Plus into this property. Excellent service from the front desk to the server at the restaurant. Everything was spotless and brand new. The ground floor rooms have their own patio leading to the lawn and panoramic river views! What more could you want in a room location.

My husband needed a hotel for a work trip and I decided to tag along. The Best Western was close to the job site, had a great view, a comfortable room, good restaurant and excellent front desk service. We brought our dog & he liked it, too. The shoreline path was perfect for our walks.

Beautiful location, with all the amenities you could want, including a heated pool and hot tub that overlooks the river. Everyone was very accommodating and kind. Rooms are very nice and exceptionally clean and quiet. Would highly recommend!

Most hotel restaurants are sub par. The food is really fine dining, using local goods. Great views from the restaurant of the Columbia River Gorge. I enjoyed the hot tub and pool with a great view of the river. Or room has a great view of the river as well. 5 minute drive to Downtown Hood River, where there are other restaurants, breweries, and wine bars. Mt. Hood Meadows is only 30 minutes for a snow or skiing adventure. It's really close to the bridge connecting White Salmon and Hood River, so there definitely lots of places you can enjoy. The hotel is right on the river walk path, where you can go to the Hood River waterfront up to the Hook for putting in SUP or kayaks.

This is a great location along the scenic byway with easy access to the waterfall corridor and Mount Hood. We selected a room in the "adults only" area and were very pleased with our view and our room. We were given coupons for the breakfast it was absolutely delicious both mornings. Nice view of the river and great service both days. I had some trouble getting computers to work in the office center, but staff came by and got everything working again quickly.

Had a non-view room, which meant no windows to open and extra dry, stale air. Restaurant service in the mornings was hit and miss. One server came up to the table and, without looking up, simply said: “You know what you want?” Worse: I left a bag filled with a kids' board game, crafts, etc. from a local toy store. I called client services as soon as I got home and was told housecleaning would not return anything until the next morning and someone would call me back. No one did. I called the next day and no one returned the bag to the lost and found. I definitely will not be returning.

Nice room, fast check in, great service, great food, great pool/hot tub. Highly recommended. We love this location in Hood River and have an amazing time everytime we stay there. We try to make it to this location at least a few times a year and it being so close to Portland makes it easy. The pet policy is pretty standard and it is really nice to be able to bring our furry son and let him play with some other dogs:)

This Best Western Plus has great rooms and amazing customer service! We stayed as a family and had a great time at the pool and hot tub! Their breakfast and bar are Top Notch with amazing food and service. We needed a late check out and the manager went above and beyond for us. We had a 10 month old with us and without the late checkout I don't know what we would have done. This is our favorite hotel in Hood River! The View from the hotel is another beautiful plus. Thanks so much to the staff for making our 3 nights great.

This hotel is always clean and the breakfast is a great value and YUMMY! We also LOVE the pool, spa and suana...if you get a view room, it's even better! They pay attention to detail and have such lovely decorations during the holidays too.

We have visited this property many times in the past twenty years, and are greatly saddened to witness the decline in the physical plant due to deferred and/or neglected maintenance. Their location on the Columbia River is superb, but with room rates north of $300 nightly, management needs to raise the priority of maintenance and repairs in the budget. The number one priority should be repair of the fire exit doors in the East wing. The "Panic Bar" is missing on the easternmost door of the exit from the inside to the river side outdoors. This door cannot be opened from the inside OR the outside! Other items which detracted from our stay include the lack of a screen door to our patio, a VERY loose patio door handle, a patio concrete bench covered with moss and mold, lack of a clock radio, a rocking toilet loose on the floor with a leaking wax ring, and a misaligned room door bolt strike plate which doesn't permit the door to mate with the weather stripping, so hallway noise enters the room. Although not an issue for us, the tub to wall caulking is failing in our room (121), another example of poor maintenance practices. On the positive side of the ledger, restaurant staff are friendly and restaurant views of the river are great.

We were in town for a wedding. Although the hotel is next to a toll bridge, the room was quiet and did not impact our stay at all. We enjoyed the walking path along the river steps from the hotel. If you are a fit person, you can even take a connecting pathway to downtown. We took advantage of the many outdoor seating areas to enjoy our morning coffee and view of the river. We had a river view room and I highly recommend those. The waitstaff in the restaurant were great, the food was wonderful. The hotel in general was very clean and comfortable. We will definitely stay again.

Loved staying here! Clean and comfortable...spacious room with view of the Columbia River (as requested.) Seemed like a newer place ,however, I was told it was updated. I was in the East building. Popular place. I had a very nice breakfast from a menu at their restaurant...out on the large patio. After staying here I drove down hwy 35 around Mount Hood and back to Portland.

We had a first floor room with a great view and we were able to walk out our door and onto a great walking trail by the river. Hotel was clean and close to several places we visited. The food in restaurant was great but a bit pricey. Would stay here again if in the area.

We booked our pet-friendly (thank you) room because it a) was where we met our son to go fishing from the hotel dock and b) faced the river, on the same level as the ramp to the dock and close to the ramp. While I realize there is value to both, and while the hotel itself is well-kept with a caring staff, the $600 price tag for just two nights was an unwelcome hit...Still, as we sat on our patio and watched the river, boats and ships go by with our Corgi dozing between us after fishing with our son, we managed to feel like it was mostly worth whatever price we had to pay, even on fixed incomes.

Super place!! Restaurant was great both for dinner and complimentary breakfast. Outdoor pool was heated enough to enjoy. Great view of the river. All in all, would recommend this hotel. We will definitely stay here again.

A very nice hotel seated right on the Columbia River. Very clean. Grounds are expertly maintained and beautiful. There is plenty of parking with easy access to the hotel. The counter person at check-in and check-out was very knowledgeable, friendly, accommodating, and professional. Our room was amazing looking right out at Washington State and the Columbia River. Everything was modern, clean and well appointed. Our wait people at the restaurant and bar were very friendly. We did not wait long at all for drinks or food. The food was delicious! Having a view of the river was icing amazing !

My husband and I stayed here one night on our trip to the Pacific Northwest. The hotel is very comfortable with a beautiful view of the Columbia River from the rooms with a balcony. It seemed to be a very popular place when we were there. Our room was on the top floor with a balcony overlooking the river. We very much enjoyed sitting on the balcony. Breakfast is not included in the room price, but we ate in the restaurant for both breakfast and dinner. Both meals were good and we would recommend the restaurant to avoid the hassle of driving back into Hood River where traffic can be a problem. We did not use the pool, but the people in the pool looked like they were enjoying it. Between the hotel and the river there is a nice lawn area which is good for children to play. The hotel is on a walkway that extends into the town so you can get as much exercise on it as you would like.

Great 2 night stay at end of hiking holiday. Very busy popular hotel right on the river room had river view and balcony and was spectacular uncluttered comfortable accommodation. Pool on the river was amazing as was the riverside restaurant. Free parking with easy access to footpath to waterfront or town centre all really walkable. Cheerful pleasant staff who made our stay comfortable and welcoming thank you for all your hard work.

The river view rooms are nice, but there were small things that should have been fixed lest one leaves with a poor impression of lack of maintenance. Beds are fine, but towels were pathetically thin and need to be replaced. Breakfast in the cafe is excellent and fresh, the highlight.

Our experience at the Hood River Best Western was was good. Great location and amenities.Nice restaurant and lounge atmosphere. Food was excellent! Lots to do in the area. Great views and experience Would go back

I've always had really good luck with Best Western Plus locations. This one was no different. The staff was friendly, the room very clean and comfortable. It was quiet. It had everything I could ask for. We checked in at about 4:30 and got a top floor, river view room. The room has a little balcony so you could look out at the river, with a couple chairs and a little table. It was nice to stand out there and look at the scenery. We were a bit tired that day and went down and sat in the hot tub for a while and dipped into the pool a bit. We enjoyed the lounge chairs for a while to dry off. It felt good on our tired feet. We also walked the River Trail that goes past the hotel, under the bridge and to the marina. It was very nice. We received a slip for $10 off per person for the onsite restaurant and chose to use them for breakfast in the morning (very good!). This hotel was in an excellent location and I recommend it if you are in the area.

This was my first time staying at a Best Western and I had low expectations. The property was beautiful, clean and well kept, the views were incredible, the entire staff was friendly and welcoming and the restaurant was decent! My only qualm is the interiors are just a tad dated and there was no safe in our room.

PROS -free parking and lots of parking -friendly front desk -good sized rooms CONS -OVER PRICED tourist trap- our room was $300 on 1st floor with view to parking lot -terrible cheap towels- little too -chinsy bed covering -way too soft pillows -outdated furniture -no wine glasses in the room and when we went to the bar we got cheap Dollar Store glasses It's a shame, a $300 dollar per night room is so lousy. I'd not recommend nor will we stay here again.

I found the BWHood River Inn seven years ago. I've been back every summer since for a few days R&R. Great staff, views, rooms, restaurant with views, fantastic pool and hot tub by river. Clean and comfy rooms (I always get Executive King, so I can sit in the balcony.) The pool area is a great place, outdoors by the river, to lounge around. A little beach next to it if you want to swim in the river or lay on the beach. Restaurant has lots of outdoor dining, great food. Owners/management obviously care about both guests and staff. Staff are friendly, happy, accommodating. I just retired from teaching. I'm an amateur NW historian, always looking for cool places to stay in the NW, and I've been to many. There are lots of great places but the BW Hood River Inn is my favorite!

More like a resort rather than an everyday Best Western motel. I have travel for my job for nearly 40 years. I love BestWestern. I stay with them all over the Pacific Northwest. This is by far the best of the best! Great location, great rooms, over the top service and outrageous restraunt & bar.

Great hotel with stunning views of the Columbia River. The rooms were nice and breakfast was delicious - would come back just for that - and the views! The vouchers to the restaurant are really a plus. Front desk staff was very helpful. Lots of room options to choose from.

This is a beautiful location on the Columbia River with large clean rooms, and an excellent dinning room. We had and excellent dinner in the dinning room. The swimming pool was a little warm, however it was 107 degrees outside.

Questioning whether to bring your dog this time? Stop asking and DO IT! They treat your pets as priority guests with accommodating rooms, pet areas, and a welcome bag. This trip was the highlight of his year.

We travel to the Oregon coast several times each year, and this hotel in Hood River has become our favorite stop along the way, going and coming. The exceptional front desk staff starts our stay in such a positive way. Kerry is a joy! Staff at check out makes us sorry to be leaving. I think it was Maria who was so wonderful last week. Jessica does a super job as Manager. And thank you for the upgrade to the River View Deluxe. We felt extra special. The rooms are clean and comfortable with excellent Wi-Fi. After being upgraded to an Executive room several months ago, this has become our accommodation of choice! We love the walk-in shower and fluffy towels. Housekeeping staff is always so friendly. The Riverside restaurant is incredible! We especially like the baked oatmeal for breakfast. Great 8-grain toast, terrific bacon. Pasta for dinner is wonderful. And the peach salad….wow! Always a great stay!

We usually stay downtown in Hood River but tried this BW so we had the outdoor pool. It overlooked the river and we loved swimming that day and enjoying coffee in the hot tub the next morning. The restaurant was excellent and we had some of the best food we've had in Hood River. It's unfortunate that the air conditioning units are so loud as it disrupted our sleep. Everything else good!

As part of a long road trip, we recently spent three nights at this wonderful hotel. This property is very well maintained, inside and out. The location is fabulous! It is convenient to downtown, restaurants and everything along the Columbia River Gorge as well as the Mt. Hood area. We had a river view room on the 1st floor in the West Wing with two queen beds, two comfortable chairs and a table, microwave and refrigerator. We also had a patio with two chairs and a small table. From the patio you could access the grass area and walk along the river. The view was spectacular. We could see the bridge in one direction and a beautiful view of the river in the other direction. The patio is very large, but it is shared with the room next door with no divider, which I wasn't crazy about, but it was still great. The hotel is pet friendly and a sidewalk all along the river for dog walking; also, lots of grass areas. There is a restaurant on site (pretty pricey) but the food was very good, at least for breakfast which is the only time we ate there. The customer service is great. We had a wonderful stay at this hotel, and I highly recommend it when visiting Hood River.

First time staying in Hood River Inn. Great location with nice big room and restaurant. Many amenities that we didn't have to enjoy like the pool and gym. There is a nice river walk too with kayak rentals, etc.

What a wonderful hotel, location, and value! We brought our dog and appreciated that the pet-friendly room was on the ground floor with a slider leading outside. They provided a nice doggie treat bag. The room was comfy and quiet. We wish we had more time to explore the lovely "Shoreline Path" that's along the river. The views are gorgeous! We took advantage of the breakfast vouchers and dined in the restaurant (again, with gorgeous views of the river). Breakfast was DELICIOUS. There can be a bit of a wait, so try to go early.

Fleas in room / air conditioner old and noisy// bathroom had tissue in toilet when first got there not flushed / bathroom old turning in water Crockett handle hard to get hot water right / tv cable signal doesn't play well bad connection/ Bed income table / sheets itchy pillows cheap

My stay was delightful! All the staff I interacted with on the property were nice and very helpful. My room was comfy, clean, and well maintauned. The food and service at the restaurant and bar was outstanding.

The hotel offered excellent vegan options in their restaurant. We really enjoyed the vegan breakfast options. The location is also amazing, right on the Columbia River with gorgeous views of the Gorge.

This is not your average Best Western. When you walk into the reception/lobby area of the hotel you are greeted with local art and elegance. Community spaces are designed so beautifully with more local art, local food and wine and upscale furnishings. Their condominium suite building is the best kept secret in the Gorge. The setting of the property on the Columbia River inspires many gorgeous views, sunrise to sunset. And their indoor/outdoor restaurant bar and patios allows plenty of opportunities to enjoy this wonderful setting.

The staff, room, amenities, breakfast and overall experience at this affordable hotel are top notch! The hot tub on the Columbia River is a huge bonus. I live an hour away from it and frequently book a room for a quick getaway.

Very nice large rooms. Great pet rooms and pet area. On check in we received dog food and dog treats for our pet. The next morning we received a breakfast credit for each guest. Breakfast was first rate and service was excellent. GREAT views from our room and restaurant.

We love that the hotel is right on the river and so close to town. Plus the hotel and hot tub are fantastic after a day of skiing. The sit down breakfast has healthy options and has great river views. Bonuis that it is along the two mile river trail. Perfect for a morning run.

I stayed with my spouse at this hotel. While busy, it was quiet and serene. Clean room and comfortable beds. We enjoyed the lounge, restaurant and river walk. Close to an abundance of Gorge activities.

I loved the location of the sizeable inn. There was a great view of the snowy mountains and the lake. The room we stayed in could use an upgrade in terms of the plumbing, window unit and mattress. The front desk staff was very friendly and satisfactorily addressed our concerns about the room. There was a clean and tidy fitness room there. My favorites were the outdoors heated pool and jacuzzi tub. We were given $10 breakfast discounts, but for the price we paid for the rooms I thought breakfast should be included. Overall, it was a pleasant experience and I would recommend staying there.

We had such a wonderful stay! Raquel and her staff were so incredibly helpful. Our family and friends that are locals to Hood River were all sick over a weekend we were supposed to be visiting/staying with them. What felt rushed and worried me, of how to carry on our scheduled plans, became one of our most exciting and fun trips to hood river. Raquel eased my mind with an effortless (on my end) quick booking of a room. We were kindly and complimentary upgraded at arrival, huuuge excitement and sounds coming from both kids (and myself!) Wow, a huge thank you!! A delicious and fabulous breakfast at a hugely discounted rate was incredible. Chef Mark ALWAYS has mouthwatering dishes to chose from. All 3 of us left breakfast full and indulged. The amenities offered far exceed those of other establishments. The heated pool was the icing on top for my children. We stayed warm and splashed around on one of the coldest evenings ever (it was snowing earlier that day!). All in all, we had a fantastic stay and felt warm and welcome by all staff on site! We look forward to another visit/stay!

This hotel is our happy place for my three daughters and me. I have been in this hotel on different occasions, but anytime that we have the opportunity to have a getaway weekend , our first option is this hotel at Hood River. It's not just the beautiful hotel with an amazing location and breathtaking views. Is also the staff and the kindness and attention they put on their guests. They made you feel welcome and comfortable. The food is amazing and I have never tried better chilaquiles for breakfast, the pastas and everything is delicious, again the staff at the restaurant remembers my family every time we were there, and treated us so good. I also want to mention staff Flor who always has a beautiful smile for us and take the time to welcomed us when she sees my family and me. She asked us if we need anything and she made us feel special. Well.. I just have good thing to say about this hotel and the staff. Highly recommend for create memories, enjoy the pool and hut tub at any season, relax with the awesome views, eat delicious food and find a happy place when you need to forget the busy life. By the way the Hood River downtown is beautiful with different cute stores and restaurants. Thank you!

At every corner there was broken items. To the entrance to the building, we were into the beat-up hotel door. The rooms paint was chipping the A/C unit was loud and out of date along with the vending machines not even working. There was just one thing after another with the building. The elevator even sounded like it was going to break when you are using it.

Fantastic location, right next to Starbucks! View is incredible. Nice dog walk, if only owners would clean up after dogs!! Nice staff. A little dated, could use a remodel. Pool, hot tub and decent work out area. Food is very good too.

Every time I'm in HR for business this is the hotel I choose to stay. Rooms are clean. Beds comfortable and their restaurant is amazing. I want to give a special shout out to Flor who is always welcoming and making sure my stay is pleasant. Thank you Flor!!

Nice room and great view. amazing breakfast and lovely wait staff. I would say that the two times i have stayed here, the cleaners started vacumming at 8am in the hallway- not good if you are trying to sleep in on a Saturday am. Also, only paper cups available in the room- no glass. this is a little bit cheap to me, also each paper cup is wrapped in plastic- bad for the environment.

Perfect location and checks all the appropriate boxes when you are looking for a place to stay for work or pleasure. Clean, comfortable and courteous customer service. I highly recommend this location. I work for one of the wineries in Washington and run our McMinnville location so when I have to come out for work I know I will be taken care of and centrally located for the Winery across the bridge and enjoy one of my favorite places - Hood River at the same time. Highly recommend Kickstand cafe. Fantastic food, customer service and a perfect spot for a informal meeting.

If you're looking for a hotel to spend one night or two without any extra expectations....this is the place for you. You can to town if you like...about 20-25 min COVID makes everything different so I'm cutting them some slack. Good food and good location . Clean and courteous

No uncomfortable surprises at this property. Very busy, well maintained. Professional, courteous staff. Restaurant & lounge themselves are worth the stop. Restaurant is a very pleasant surprise for an in-house operation.

This is not just a good movie title, it perfectly describes the amazing views from the Best Western Plus in Hood River. Watching the river activity and beautiful landscape outside your window is a real treat - plus we got to see an eagle hunting for his breakfast - which was fascinating. At night, we sat by the windows with a glass of wine and watched the lights in the houses on the hill and the never ending traffic of the lit bridge between OR and WA. The whole experience was very "Zen", just what we were looking for. And the food in the restaurant was incredible. We had several meals there and you may wonder why I chose the soup and sandwich to talk about here....but seriously, get the tomato soup and grilled cheese sandwich. We could only eat 1/2 the sandwich, but we of course took the rest with us. This classic comfort food is so elevated at BWP - you may ask for the soup recipe and try to copy the extraordinary sandwich! I won't say more - just try it!

We enjoyed this Best Western Plus. Everything you could want in a hotel. Rooms were clean a well appointed. Loved the sauna and hot tub! And the restaurant was a very pleasant surprise. Every meal was had was outstanding!

The property is very clean, the staff friendly and attentive. We were welcomed by a friendly face at the front desk who seemed to genuinely care about our comfort. The wait staff went out of their way to make us all feel valued. We had a great conference.

I was very pleasantly surprised by how vegan friendly the hotel was. Large mini fridge and microwave in each room was a big plus, but I didn't even need them it turned out because the restaurant had GREAT vegan options and several of them!! Views are great too!!

My husband and I stayed 3 nights at the Best Western Plus in Hood River. We were greeted at registration by a very friendly and helpful young man named Brian. He told us where everything was and made us feel at home. We had dinner after we unpacked at the hotel restaurant, and the food was delicious. The rooms were clean and updated; overall it was a wonderful stay

Best Western Plus Hood River Inn has never disappointed me. I've been staying there every year for over a decade (usually for multiple days at a time), and it's my very favorite hotel. The location is stellar, their amenities are the best, and the food.....oh geez, so fantastic! Gluten free and vegan options in the restaurant as well. The staff are always so friendly. I highly recommend this hotel, especially if you like parking your car and not driving the rest of your trip. Town is just a short river walk away, and there are a ton of shops and restaurants nearby. Plus the lovely Columbia River is steps outside your door.

This hotel is in beautiful location with the river and the bridge view. Our king room has a walk in shower and 2 sinks. Clean, nice room. Bar/lounge is nice and big. Restaurant is nice and big with outside seating. Our breakfast and dinner were all good.

This location rivals 5 star hotels that I have visited. Gorgeous amenities. Perfect location with unbeatable views along the Columbia River. Excellent onsite bar/ restaurant. Peloton bikes in the well-appointed fitness center. Room was exceptional in every way…loved the cozy bedding and the second separate vanity area. I HIGHLY recommend!

Our room was very nice, the views of the Columbia River Gorge was really breath taking and peaceful. We enjoyed the bench on the patio outside our room and the night views are even better. Comfy bed, would recommend.

I've stayed here a couple of times now and will stay here again. Great place to stay, great place for traveling with your fur baby as they are very dog friendly. Pool is awesome, right on the Columbia River as well as the restaurant.

We had a room on the top floor, overlooking the bridge and river, wonderful view. It had a really good size frig for left overs, drinks and treats. Two sinks in the bathroom was appreciated as well. The chef in the dining room as outstanding, and the wait staff knew their menu and were very helpful in getting us exactly what we wanted. We go out of our way to stay at the Hood River Inn as much as we can.

Enjoyed my stay, had a great view of the Columbia River as well as a nice walkway along the river. It also had one of the most comfy mattresses I've ever had in a hotel. The restaurant had a nice selection and also had a wonderful view of the river.

If not for scarcity they couldn't justify more than $100 a night for this hotel. You'll find yourself being limited to this place because of the amount of rooms available in Hood River, but if at all possible don't go. You will be supremely disappointed by the accommodations. In our 2 stays the rooms felt like a dingy, clammy cellar. Come for the restaurant, dodge the hotel like the plague. Maybe they have some newer rooms upstairs, I don't know - there has to be some appeal that I'm not seeing. But do not stay here unless you have to, and even then reconsider.

We just had time to do one night away to celebrate our anniversary so decided to visit hood river. The hotel is huge and at the time was hosting a nursing conference and a wedding - on a Thursday! Despite how busy it was check in was quick and there was parking available. We stayed in the east wing in room 329. Highly recommend getting a room with a river view! It had a private balcony and the view was beautiful. The bed was very comfortable and the room nice, clean and quiet. We ended up deciding to eat at the hotel restaurant for dinner and it did NOT disappoint! The restaurant is extremely classy and had amazing views of the river. We sat outside on the deck with the fire tables which was perfect. The beer list was long and full of local brews which was perfect. The servers were friendly and it was nice we could just walk back to our room afterwards. Lastly the breakfast at this hotel is unbeatable!! Instead of the normal buffet of eggs, sausage and yogurt - here they have sit down breakfast included in your stay. And the food is phenomenal! We had salmon eggs Benedict and peach French toast. All included. Just remember to tip your server. :) By far one of our all time favorite best westerns in Oregon.

We travel with with our 2 small dogs. This has been perhaps the most pet friendly hotel we've ever visited. It was nice to have the option to let them stay in our room while we had dinner in the restaurant.

Wow, what a view of Washington and the Columbia river. The only thing between the rooms and the river is an awesome river trail that goes on several miles . We ended up going to their on soft restaurant and Wow, very nice menu with plenty to please everyone. I'm glad the original hotel we were going to stay at was full-we found a gem❤️

The hotel is quite conveniently located both to I-84 and Hood River and Columbia River Bridge (note, to get into town, one needs a car). It's staff were most helpful and friendly. The Riverside Restaurant was very good for breakfast. Grounds and location along the River and the view of the Columbia Gorge at least from River view rooms is quite spectacular. The hotel is quite busy, although such was not noticeable during our stay. Where this is noticeable finding a parking space near the hotel at night and for handling suitcases. However, there is plenty of parking. There were a few items of lesser note. First, and this happened at a high end hotel, the toilets are not comfort (ADA) height. They reminded us of an elementary school. Second both the closet and screen doors were off track. This should have been caught at room change. Also, especially the elevator door need some repainting. We could not judge how well room servicing was ( problem lies with inability to get enough help which is being shared with other service industries). It will be worth a return visit.

The riverwalk at the hotel is a short hike from the marina. You could literally park your boat at the marina and walk to the hotel either along the road or along the river. The park around the marina is huge and well kept.

Lovely view and avocado toast and chorizo eggs were delicious for our breakfast. This hotel location has always had everything one could hope for in walkability to town and lovely views of the Gorge. Unfortunately the area is the definition of noise pollution and its inescapable. I have come here for decades and now realize the dream is gone. It has been overwhelmed by noise and vibrations that make it impossible to enjoy the area from just about anywhere now. People there need to wake up to this and complain to the city council. The trucks, trains, cars echo all around. Hood River ain't what it used to be in so many ways.

We paid over $400.00 a night for a king room with river view. The rooms have just the basics, nothing special , need updating. Our room was also very loud at night since the hotel is right off the hwy. Wanted to just stay one night but there was a 2 night minimum, we would have left because of the noise. Dinner at the restaurant was nice, we ate out on the patio overlooking the river.

found hair on my bathroom floor. my fridge was not working. my lights in the bathroom were out and also the lights by the mirror/microwave were out as well. i asked staff specifically 3 times after my first night there and then again on the 2nd night there about fixing my lights and fridge and she (same girl every time) the third time a gentleman was there to witness this) and said that it was on the maintenance list. and nothing!! so upset about this. i had a very hard time seeing in my room to get ready. i had to look up directly at the heat light with a mirror to put on my makeup. not an easy task. also, on my last night there i turned on the faucet and it leaked at the middle portion where it swivels and all my contents had soaked with water that was all over the counter and the floor. my bag and all contents were SOAKED!! i also had a giant spider crawl on my blanket before i went to bed. i killed it on my comforter. you need to spray for pests. that was gross! so dis-satisfied about my hotel experience. and your bar taking credit cards was down, so i coulndnt even eat at your hotel or bar because i dont have cash on hand.

Stayed here for the 2nd time because everything is wonderful. The rooms are clean, staff are kind and efficient, food and drinks in the restaurant lounge are delicious, and the river view rooms are super convenient for people traveling with dogs. The beds and pillows are super comfy and the room is well furnished. It was a bit pricey but we stayed on a holiday weekend, so it is what it is :).

Beautiful location, more like a resort than a hotel. Get the river view, we'll worth the additional price. Great river trail to walk, watch the salmon fishers return and parasIlers. Impressed with restaurant.

We would rate this place at five out of five Forefront and service… Mistie Took excellent care of us, she is friendly engaging and definitely an asset to the best western family. Thank you so much Mistie for your love and care...we are grateful

The Best Western plus at Hood River, is located on the shore of the Columbia river offering amazing views of the Gorge. Conveniently located next to the town of Hood River a 15 minutes walk takes you to town. The hotel has all amenities of a resort. The staff is very friendly always ready to accommodate any request. We had breakfast at their restaurant every day and we loved it. Also we had dinner and the food was superb. This was our second time there and we will return.

This is simply a lovely place to stay anytime of the year. The plant-based/vegan dining options are so good, that we stop here to eat when we're traveling on I-84 even if we're not staying the night. The service is good, the rooms with a patio on the river side are great. The fitness center is very nice.

This location is perfect. I felt safe there from vehicular theft and such. The hotel is nice. It needs some updates to make the price more reasonable. The patio door is so old and heavy. No fan in bathroom. Air conditioner is old and loud and barely works.

This is a great place to stay. We booked a room on the third floor which was a no children-no pet floor. Being a light sleeper, a quiet room is appreciated, but seldom happens when traveling. We did not hear any noise from either of the rooms next to us. The balcony with a view over the river was a favorite sitting spot after a long day exploring. Two sinks in the bathroom was unexpected plus the walk-in shower had terrific pressure. Parking is free with plenty of spaces. We ate at the resort restaurant for breakfast and dinner. Great way to start and finish the day plus the view is spectacular. Mistie at reception was especially friendly and helpful. Of note, there is a Starbuck's and McDonald practically in the parking lot.

Beautiful views, great outdoor pool and hot tub outdoor and indoor. The restaurant was delightful with wonderful food and service. It a great place to go with your dog with a long expanse of grass and a walking path along the river.

Great location, great location, great location! Right on the Columbia River! Great restaurant and pool area. Super nice staff. Hotel is worn and needs attention. It needs some serious upgrading at least in the rooms. The outside deck areas need cleaning. Love the hotel design but the concrete needs cleaning, carpet needs replacing, etc. Love the local art hanging in the hotel. The security is lax. We were able to enter the hotel through side doors without a room key. Love that we were treated to a yoga class in the pool area. Instructor so nice and invited us to join in even though we were a little late. Felt great afterwards! We brought our bikes and rode the historic Columbia River trail and found waterfalls, tunnels and orchards, Hotel is on a trail along the riverfront, so easy to stroll along anytime you want. Definitely want to come back to discover more. Great area! Hood River is also a super nice town to hang out in. The only drawback was we stayed in a pet friendly room which reeked of pet urine. I contacted the front desk three times to come have them do things to help with the odor. I had them remove one of the chairs and replace the bed skirt and leave air freshener, after that the room was tolerable.

We loved our stay at this Best Western. Highlights were our room on the first floor looking out on the river and the wonderful breakfasts we had at the riverside dining room overlooking the water. We appreciated the $10 off coupon per person at the breakfast restaurant. Lovely location!

A lovely place from which to explore the area and to celebrate a ocassion with a change of scenery from Portland. We loved watching the river traffic and enjoyed two excellent meals at the Riverside Restaurant, where the service was very friendly.

I spent a week on the road traveling on motorcycle all over Oregon and this hotel is hands down ,the nicest one of them all...Great staff,fantastic location,great pool and hot tub,best food I had all trip at the in house restaurant and a wonderful riverside room with an exceptionally comfortable bed.Worth it.

This hotel is right at a fantastic location in town. The pool is second to none and I always like taking a dip and watcing the barge traffic on the river. Breakfast is always on point and again the view is second to none.

We love this place and stay every summer. Staff is friendly, restaurant is good, views are amazing, love the pool. They do have some dog friendly rooms and they don't smell. The rooms are very clean and you can tell the staff has a sense of pride about the place. We love the heated pool in the off season.

lovely hotel, very kind staff and excellent food ! stayed in town for a wedding, brief visit to hotel but would stay here again and recommend. convenient location, ample parking and quiet night's sleep. the food quality was superb!

The location on the river was exceptional. The staff was able to let us check in early. The pool and hot tub are gorgeous and well cared for. The room was clean and spacious. We enjoyed the food at the restaurant, which had some unique options and everything was tasty! $10 off per adult for breakfast made it almost free - but the service was slow, which was understandable since there is such a staffing shortage everywhere nationwide. Housekeeping shortages meant rooms are only cleaned daily by request (which was fine by me, but I wanted to note for those who might care about that). We went to a rehearsal dinner here as well and the food and room were great. It was a great home base for a weekend wedding trip.

We returned to Best Western Hood River Inn because of great service and a wonderful breakfast and the patio for breakfast, dinner, drinks…all of it. This is almost impossible and even very hard to duplicate anywhere.

My husband and I visit Hood River almost every year for the past 8 years. We love to stay at the Best Western. It's relaxing, clean, friendly and easy going. The restaurant patio is wonderful. We love the view and the service and food is typically exceptional. This year we were on the 3rd floor with a view of the Columbia , added bonus, the 3rd floor is 21 and over ! This is FANTASTIC . We understand families need to vacation also but nothing is more annoying then listening to a bunch of kids with free range running the halls at all hours of the day while your trying to relax ! The gym is clean and has all you need to get your workout in while you are on vacation. I had it all to myself ! The pool is wonderful - bring your own beverages , as they don't have a pool bar , which means you won't have a bar tab that is higher than your room fee. :) We love this property and I highly recommend it !

The river view rooms have a gorgeous view of the Columbia River. The rooms are clean and comfortable. The staff was all incredibly friendly and kind. The pool was warm and had a great view of the river. We had breakfast at the restaurant on our last morning and it was absolutely delicious. I highly recommend the French toast with pears. I wish we had gone there more than once during our stay. I would highly recommend staying here and look forward to returning!

This is a classy, clean facility. However, the restaurant is very upscale and expensive. We would have like just a BLT sandwich option, but not available. The staff are all excellent and very helpful. Cleaning persons are very accommodating.

Great space to stay. I could sit on the balcony and stare at the river all day... Restaurant and bar are great! I don't have anything else to say, I'm just filling space to comply... Please let me skip this part because I need 200 words

If you need to stay in Hood River ...this is the only place to hang your hat!! Rooms are always clean - requests a view of the river room = the only way to go. Fabulous pool/spa that you feel like you are on the Columbia River.

Very satisfied! Spectacular view of the river, outdoor pool was so perfect for the warm summer weekend, breakfast was quality with beautiful views, river walking path, nice bars on site. Rooms were clean and comfortable. Will definitely stay here again.

This hotel stay was meant to just be a pleasant overnight. It turned out to be so much more. It's a lovely hotel with beautiful views of the Columbia River. The restaurant and lounge are amazing with wonderful food and gorgeous views, especially from the outdoor deck. This is really more like a resort, a destination in itself, especially in gorgeous Hood River. We came for the Lavender and Cherry Festivals, and will definitely return. We will be back!

Very clean and relaxing hotel. Probably the best Best Western I've ever stayed at. Staff was fantastic. Our view of the Columbia was truly memorable. We did not visit the restaurant but it seemed to be doing a good business as well. The adjacent river walk path is worth checking out.

This is one of our favorite hotels. The views are incredible, the staff is very helpful and friendly, the rooms are clean and comfortable and the pool is great for our kids. It's part of our regular rotation for family get aways.

Spent a week here and couldn't have asked for better accommodations. The room we had overlooked the Columbia River and the views were absolutely beautiful. Room, itself, was spacious with a frig and microwave. Room was clean and well-maintained. Particularly handy to have a laundry room and that, too, was tidy and clean. At times, internet was spotty, but it never was a big issue. Would definitively recommend this hotel.

As always, the staff is fantastic, the room is clean and comfortable. We usually get a river side room, which is absolutely beautiful. Dinner is superb and way more than we can eat, great for lunch the next day. Breakfast options are great.

On a Backroads trip riding along the Columbia River 30mile hilly day. Ready for a shower and a beer.Easy check-in, quickly in room great view, very comfortable, staff very efficient and helpful with advice. Great to eat on deck overlooking the river, able to have coffee throughout the day,, great breakfast menu and ready at 7 AM.Evening food was very good, Final comments-great location, staff, food and bar, and good value.

We have stayed, over the years, at several Best Western hotels, but this one property needs quite a few upgrades in most areas (besides, our so-called Executive Room was minuscule). It is actually easier to point out what we did like: the employees, who were mostly lovely and courteous. Flor, in particular, went above and beyond.

I have stayed the Best Western Hood River Inn many times each year for over a decade and have never been disappointed. The staff acts and delivers service like "family," with expertise, a smile and endless patience. The views and grounds are breathtaking - and the property raises the bar for a Columbia Gorge experience

The staff were outstanding - friendly and happy to engage with travellers. The rooms modern and spacious . Unfortunately, the breakfast was disappointing. There was no juice both mornings and healthy choices were minimal. It is a short walk to the action of the main street.

We stayed one night, midweek, asked for a quiet room. The manager was accommodating and put us on the top floor of the west wing. Unfortunately, the bridge crossing the Columbia River was right there, incredibly noisy. We tried to sit on the balcony but we couldn't hear each other without shouting. The breakfast was good. The mattress wasn't great, woke with a backache. Not a great experience overall.

On previous visits to Hood River we knew we wanted to stay in a central location, ideally with a view of the majestic Columbia River Gorge. The Best Western Plus Hood River Inn was located in a great place, close to downtown shopping, the beautiful river and a short drive from the Fruit Loop. Service was very good on a very busy visit, with a large convention meeting nearby. Our room was nicely appointed and had a view of the river, with one exception. The bushes outside the sliding door to a small patio had grown so large it was not possible to really see the view from the room. Worse, it was not possible to walk out of the patio onto the adjacent lawn, so the benefit of having a view room was substantially reduced. The landscaping crew needs to cut back those overgrown bushes outside the view rooms on the first floor. Otherwise we had a very pleasant stay. A bonus is that just behind the inn there is a very pleasant walking path that winds all the way over to the nearby marina and on to a park.

I love staying at the Best Western Plus in Hood River, Oregon. I travel to the area every week for work. The front desk is top notch, especially Kerry Smart! Kerry is the GOAT! This hotel has a great team. If you haven't stayed here, do it! You're going to enjoy it. The perfect combination of professional and warm to make a person feel cared for and special. I also love the Riverside restaurant located at the hotel. It's good food in a fancy atmosphere. Such a nice way to start and end the day.

The one night stay was great. Check in was easy, the room was clean (except for the areas around the door handles and I talked to the front desk about it). It was quiet (even on the highway side). Best of all, the attached restaurant and bar were really good. The bartender was really creative and a good people person. Dinner was good (not great because the fried calamari was undercooked). Breakfast was super creative and yummy! We'll be back.

We have been to Hood River many times and usually stay in a Airbnb...However, we spontaneously decided to stay overnight in Hood River and found a great room available at the Best Western for a great price. We were pleasantly surprised by amazing service and a beautiful facility.

This hotel has a great reputation I heard about and it met all my expectations Rooms very comfortable food great and staff very friendly. The pathway to town is worth walking, it is along the marina, and traffic free. It brings you to the bridges over the freeway right to town.

Do you want a quick "get away" that feels like you went on a FULL and AWESOME VACATION?!!? The Best Western Plus Hood River Inn is the perfect setting right on the beautiful Columbia River! The staff are warm and welcoming! The rooms are clean! Pool and hot tub are fabulous! The restaurant is lovely and the menu original and well-sourced. The long walking path along the river is lovely! The location is perfect for a 3-minute drive to the waterfront park or to the pleasant little downtown Hood River, and only 10-minutes through the orchards to the Aero and Auto Museum, finishing with wine tasting at any of the many vineyards nearby. In my opinion, the Best Western Plus Hood River Inn not only rivals Skamania Lodge (which truly is VERY nice), but makes you feel more "at home" away from home. This is our new "go to" on the Columbia River! We LOVED it and we hope that you do, too! Try it! You'll like it! Enjoy!

Located right on the Columbia River. Front desk staff exceptionally congenial and helpful. The restaurant manager Luis, a sensitive, thoughtful employee who LISTENS. The MUZAK in the morning coffee foyer was DREADFUL. I asked if the muzak could be switched to something more peaceful and meditative since the foyer looks out directly onto the Columbia River through a thin grove of aspen. He was hesitant at first but switched to soft jazz, low volume. He made my morning! I must say, in my experience, managers refuse to adjust the music, so this was a dream come true. We are a noisy, intense culture and need these respites. Thank you Luis.

This is the second time my husband and I have stayed at this hotel. We have always reserved a river view suite. It is so nice to sit on the balcony and see the beautiful river. The hotel is very clean and the staff is helpful. At check in your are given a $10 coupon for breakfast. We ate in the restaurant one time and the food was delicious. We would definitely stay at this hotel again.

Our bike was stolen from our car rack in the parking lot - cut the 1/2 cable lock - take precautions!! Other than this the front desk was nice, especially the trainee! She remembered my name every time she saw me! The restaurant is good with nice view of the river. Try the pear French toast.

I have a pet and I am also in a wheelchair. They do have an ADA room that is pet friendly, but it wasn't available at the time. The room we had was nice enough with a patio out front over looking the river and bridge to the West. Worked for the evening.

This is a very nice Best Western. The rooms are clean and generously sized. The first floor room I stayed in had a sliding glass door out to a walk way by the river. Beautiful view of the river. Staff are friendly. This Best Western offered a $10 coupon toward breakfast per adult (and/or child) staying in the room at their restaurant. The menu options were excellent.

Beautiful view of the Columbia River, great service from ALL STAFFING, ate dinner in the lounge/ restaurant and the food was very delicious. Beds & room were very comfortable, and clean. Overall 10/10

The river view from every room is wonderful. Saw lots of birds. Enjoyed the river walkway. Immaculate room. The food is fabulous; we thought both dinner and breakfast were exceptional. We intend to stay here every time we drive in the area, which will be frequent with familly in Washington and Utah.

We have stayed at this location multiple times. The rooms are always comfortable and immaculately clean. It is a busy motel but the walls are well-insulated so our rooms have been quiet. Lovely access out of the ground floor on to trails along the river. Perfect place to stay if you enjoy walking along the river. Parking in Hood River is a challenge. It is great to be able to stay at the motel for excellent food instead of trying to find good food in town and not have that challenge to find parking.

Such a wonderful stay! I was just passing through, needed a dog friendly room on my route and the pictures of the property sealed the deal. Once there, I was thrilled by the excellent condition of the property, friendly staff at both the Front Desk and restaurant. The room was clean, bed was comfy and the grass and sidewalk areas were gorgeous.

The employees at this Best Western are friendly and customer service oriented. We needed a little help with some TV problems and the staff was quick and happy to help. We want to give a big thank You to Fler for her exceptional service!

We absolutely love coming here! I think this is our 6th trip! And we have the most phenomenal time EVERY time! We take our pups, and have a ground floor with a view! The rooms are clean, the food is out of this world! And the service isn't too far behind! Thanks Best Western for another great time! ✌️

Great choice for a family get together with grandchildren and a dog. Needed a pet friendly room. The location of the room and view from the room was very nice however the smell when you walked in made it pretty obvious that it was a pet friendly room. The dog treats on check in we're very sweet. We have enjoyed staying at this hotel many times. I would only suggest they give the pet friendly rooms a little more care/cleaning.

Great mid-century modern style hotel in Hood River right on the Columbia. Extremely dog friendly with ground floor rooms that open up onto the grass and provide easy access to pathways. Love that they provide us with bag of treats for our dog too. The views are fantastic and the discount for breakfast is a big plus.

We stopped at this nest western because we trust this chain. It seemed a bit steep in price. As we checked in at 8pm. $161 seems a bit much just to sleep. However we did receive a $20 breakfast voucher. Our t.v. had no signal so no t.v. The next morning I spoke with manager. We recived free breakfast. Menu was very limited in mu oppinion. Not dissatisfied. Just a bit disappointed over all. I will still stick with Best Westerns as they are very consistent.

The room design was tasteful, bath was plain and family style. The bed was okay. The in room heater was constantly cycling on and off, which interrupted sleep. Had a room near the pool and there were no issues with noise. Dog enjoyed walking down the long, wide hallways; was reminded of a long boat. The restaurant was comfortable and the staff was efficient. High prices, yet large portions of country club style food. Get the pork or chicken, let someone else try the pasta. Limited interactions with the front desk went fine. General safe feeling in the immediate area. Walk to fast food. Open air parking. As of April ‘22, the river front sidewalk is in excellent condition and suitable for those with unsure footing. Wear a sweater. The park with the grass and sand beach- that's a 20 minute walk.

Great service from staff- nice gym, sauna, hot tub and pool. There is only one treadmill unfortunately, and no pull up bars, but this is a small critique personally. Great view, affordable rate compared to the Airbnbs. Will gladly visit again.

Nice family friendly hotel in Hood River. Good location and friendly staff. Had a 2 queen room and really no big complaints. Though the bathroom door was squeaky but some grease would fix it right up. Not the best beds, a little stuff, but not the worst.

We spent four nights here for a Spring Break vacation. Me, hubby & 7 y.o. Hubby and I had visited about 8 years prior and loved the location. Well guess what? The location is still AMAZING!! It's right on the Columbia River, so many rooms have fantastic views. Even the non-view rooms have quick and direct access to the Columbia and a wonderful walking/biking path that goes through a few waterfront parks in Hood River. You can walk to some amazing places to get food or beer in about 20 minutes or bike in five. Ferment Brewery, pFriem Brewery, Solstice Pizza and Kobe Sushi are all nearby. The amenities are great, too. There's a waterfront heated pool. We swam early in the morning when it was probably 50 degrees out and the water was lovely. It's small and it got crowded at times, but great water and great views. The hot tub was super hot and also has fabulous views. The fitness room was small but included everything we wanted (elliptical, free weights, treadmill) The coffee station was nice, too. The breakfast was something I looked forward to each day. It's not a completely free buffet like you might find in some hotels, but you get a coupon for $10 off breakfast for each adult and $5 off for each kid. Adult breakfast ranged in price from $11 - 16, and kid breakfast was $6-7, so the coupon covers most of the meal and the food was better than what you'd get at a free hot buffet. My husband and I really appreciated that the menu had some healthy choices. My one complaint (and it's so tiny that I'm not dinging it a star or anything) is that the TV experience was deeply lacking. It's cable, and includes HBO which have been a big deal maybe 30 years ago. We would've enjoyed the ability to rent a movie in a room.

We stay here once a year or so, the town is quirky, the area is beautiful, and the hotel is very nice. The front desk staff is genial, the food service staff is friendly. At the end of a 10 day road trip it's a nice place to have the last night.

The room was great, the staff were awesome, and the oatmeal breakfast was just the best ever. we went out on the walkway outside the dining area and the river was like glass and the fog was just lifting off the river and the ducks and geese were near, what a quiet surreal few minutes we had, it was really awesome.

This was a break away for my Husbands 80th birthday. The hotel was very quiet - we were on the 2nd floor facing the river right at the end of the hallway. Luckily my Husband had his mobility scooter as he would not have been able to walk to the room from the elevator. The Disabled parking spaces were very limited (this may have been due to utility work being done in the carpark), and we had to park further away from the entrance on a couple of occasions. The Staff were very friendly and helpful. The amenities seem to be well used, especially the pool. The restaurant attached to the hotel was very clean and staff very knowledgeable. I am Gluten free and most items on the menu could be made Gluten free. They also had almond milk (my Husband is lactose intolerant). Although we went in March which was off season there was plenty to do/see locally - we highly recommend a visit to the Air and Auto Museum!, There are several restaurant options nearby, although getting something delivered was non existent unless you want pizza! If you required housekeeping you had to request it (due to staff shortages), but we were ok with that as we prefer to fend for ourselves and feel sometimes there is too much waste associated with daily housekeeping! The vending machines on our level were out of order but there are two gas stations/convenience stores within walking distance..It was a pleasant surprise to get $10 voucher for each adult off of breakfast in the restaurant - wish I had known before I packed breakfasts to take to the hotel though! There were a few minor repairs that could be done in the room we stayed in - mainly the bed frame was bigger than the mattress so my Husband kept hitting his shins on it. All in all I would recommend staying at this hotel.

This best western plus is the finest we have stayed in. From the view to the restaurant, it was an amazing experience. We have been to Hood River before but never stayed on the waterfront. This hotel did not disappoint. We loved the walking path along the river to walk every morning.

Nice hotel nested in a beautiful location. Enjoyed my short stay here. Would love to come back! The staff were great and very accommodating. They gave me the rate of the river view room similar of that standard room and I was a satisfied client.

The executive room was pretty rundown. The headboard wasn't affixed to the bed so even walking near the bed would cause the headboard to rattle loudly against the wall (sorry to our neighbors!). The freezer was so overrun with frost that we couldn't actually put any food items in it. Lastly, the most unacceptable part, large amounts of mold filled the corners ad bottom of the shower. I could scrape it off with the hotel key card. Gobs of it. Staff was too apathetic to approach regarding this issue.

great location. Right on the river. Walking areas for you and dogs. Marina right next to it! Great restaurant...Super good Breakfast. ..great Eggs Benedict. Hotel Bar. Lovely Rooms. Downtown Historic District less than a mile away with high end shops and super nice restaurants, bakeries, pizza. Only thing I did not like...Big Bridge right there..and Big Trucks going over, do create NOISE at nite...close windows, keep fan on.

I booked a King suite for my wife's birthday and was expecting something a bit above and beyond a basic room. What we received was a room with a very broken down king bed, a broken sliding screen door leading to the balcony, and I was told the room had a dual shower head, but it did not. The room was no better than any basic room, and in some cases worse.

I was traveling from Boise to Portland and stayed at BW, in Hood River, for the first night. It was quiet and seemed safe and clean. Dinner was very good at the restaurant, there. (I had the pork chop.) Breakfast was very good. The restaurant was very busy, and I did wonder if the staff might be short-handed. Seemed I had to wait for service at times. The breakfast selections seemed a bit over-the-top for a traveler, such as myself. I prefer simple breakfasts (bacon and eggs), but the menu had some elaborate combinations (that are way too much food for me), and so I did ask to order a side of bacon and side of eggs. Food was very good, and so was the coffee.

My stay was a very pleasant experience for myself and my daughter and her boyfriend. It was the first time for me to meet this guy and to be able to have our experience to be in this beautiful setting overlooking the Columbia River was perfect.

We were really looking forward to a peaceful weekend. Paid extra for the “executive level” without kids. However we got to listen to screaming kids until after 10pm. Slamming doors. Unfinished sheetrock patch in the bathroom. How can you charge $400 for that? Will not be back again. Could have spent much less down the street for the same outcome. Disappointed.

The hotel itself was pleasant but ask before hand if your room has an adjoining door because its extremely easy to hear the neighbors every word and the TVs are also located right next to the adjoining doors and you can hear exactly what they are watching. I would not recommend this hotel based solely on the noise issue

Wonderful experience at The Hood River Inn! The staff was friendly and efficient. The food and drinks were delicious! We had a river view room right on the Columbia! Highly recommend this establishment!

Our favorite place to stay when passing through. The staff are always on point, the restaurant and lounge have great food, the outdoor hot tub and heated pool are amazing, and you can't beat the view.

My husband and I stayed here for a couples weekend getaway. We reserved a specific room type and received it which was a surprise for Best Western as we have reserved at others and our requests were ignored so this was nice. Check in was fast, room was good and clean although the bathroom faucet was loud and not working properly. We received breakfast coupons for onsite Riverside restaurant. We were not impressed with the lack of normal food choices. There were only a couple of choices we considered. Very pricey as well. Food took a while to arrive and it was subpar in flavor and quality even though the prices were suited to high quality dining. The view of the river was nice to dine with though. The pool and hot tub are nice IF you get a chance to even enjoy it due to tons of kids in and out of the hot tub and pool all day and night. We managed to get in the hot tub for a short amount of time before it was packed again. The views were nice as well though. I am not sure why they added a whole section of hotel on but did not add additional amenities like maybe and adults only hot tub/pool for the other wing (West) to lessen the crowding. We saw many people with complimentary robes for the pool but we did not receive them for some reason. I stayed at this hotel 30 years ago when i was a kid and the original East wing brought back childhood memories. The entrance doors are in desperate need of repair as they do not lock so anyone can enter the building which is a security issue for sure. Overall we had a nice stay.

This used to be our favorite hotel in the Hood River area. Not anymore we will be looking else where. Bed was completely broken down and needed to be replaced years ago. Hotel needs lots of repairs, doors didn't work, doors propped open because they where broken. Dog friendly hotel (Great) but they had NO dog bag stations and around the property there was no place to put doggie bags if you have any! Dog grass area was GROSS!!!!!

Staff is always incredibly helpful and friendly. Restaurant is pricey, but always excellent food and service. Rooms are always clean and inviting. View of the river is wonderful, and this hotel is located far enough off the freeway, that you don't hear road noise. Parking is plentiful, and close spots are usually available.

Great place to stay. Everything you need, everywhere you may want to go, shop, play is nearby.. I'm talking walking distance with recreation and major attractions only a short ride away. Hike, ski, shop, fish, eat...

Room with view was nice, typical accommodation for a Best Western. The pool, spa and sauna was great! Restaurant was a bonus and food was good. We ate dinner and breakfast there. Glad we stayed here and will definitely be back!

amazing restaurant staff with river views and wonderful food options. nice riverside outdoor hot tub and heated pool with nice fitness center. clean comfortable pet friendly room with nice shower. Not fancy but functional

every thing great other than Uncomfortable bed, the heat unit cycles on with an unbearably noisy fan. The suggestion of fan only (for white noise) doesn't work because you will freeze. I didn't request extra blankets so I don't know if that available, but in the winter they would be necessary. Thin blanket and a spare in the closet were inadequate. The fan unit in the wall unit would make a loud popping noise at random times. Slept a total of two hours and I was exhausted. One of the longest nights of my life.

We have returned to this location at least 5 times. Each and every time, the staff has been kind, attentive, and helpful. The location is amazing and we have had a variety of rooms, view and non-view. They have all been great. Be sure to enjoy the river walk and breakfast at the restaurant.

Booked a suite for the family. The room was run down and noisy (constant hallway traffic and noisy heater unit). The room was not as depicted in website photos, instead it was extremely shabby. Paid $300 for no sleep.

Kerry checked us in - she had a really great attitude and just really helpful overall. Hotel is beautiful inside and out - rooms really nice and clean - we were on the first floor so the walkway along the river was right there!

I am working part time in the area and needed a place to stay with full kitchen I was very pleased with the set up and basically a one bedroom apartment set up Very good housekeeping service and adherence to anti Covid

Excellent location in Hood River on Columbia Gorge. The staff here is well trained. Everyone we interacted with was very welcoming, helpful and friendly. There are many amenities on site including a Restraunt and bar to make stay easier for you. We had a room on first floor with its own access which was perfect for us and our dog.

Hotel was nice, clean. Room was nice, with great balcony for the view. However, there were children on the floor that was advertised as 21+. We wanted a quiet getaway, away from kids. Booked a room specifically to have a quiet room and was certainly disappointed.

Headed up the gorge for a one night escape and enjoyed all that Hood River has to offer. Love this town and the Best Western here is wonderful. Great people, rooms, and restaurant. We've been coming here for years and it's always the best!

The hotel is right on the river with a great view. The pet friendly rooms are on the first floor and have a slider to go outside easily. Food was great! Staff/service were outstanding! Definitely recommend!

Loved the rooms had plenty of room we had 3 people in each room and they gave us a rollaway when we asked for it it did have separate charge. Beds we very comfortable. shower was nice could not hear anyone from next door. the food was good in there little restaurant

Nice pool, hot tub, bar area. Food was ok, nothing special. And if there were specials not talked about. No happy hours offered. Beautiful views, very noisy rooms. Good location to get to winery, and down town. Ants in room.

We had a room on the river, with a slider that opened to a patio, lawn and the riverwalk and views. Our dogs got to come too and the room service food was way beyond expectations! The room we had felt somewhat tired, or I would have gone with five stars (probably because it was a dog friendly room). I would absolutely stay here again! Such a pleasant surprise for a BW.

Room wasn't very clean, dirty bandaids left on the floor. Staff at front desk was very rude. Bed was extremely hard and not comfy at all. The bathroom was nice however, very large shower. Overall we will not be staying with Best Western ever again.

Friendly staff. Very accommodating and professional. Dogs are only allowed on 1st floor rooms, however, the 1st floor was full and I was allowed to stay on the second floor with my dog. Huge break not to have to change plans and find something else last minute!

We were hesitant to use a hotel restaruant for Thanksgiving dinner but had heard good things about the Hood River Best Western Plus restarurant. The menu was fabulous with many options including vegetarian. My husband loved the traditional Thanksgiving option, while I had perfectly perpared tri-tip. Our room on the river was nice and the view was beautiful. Overall a great exerience!

Hood River Inn is a busy, well maintained property with a good view of the Columbia River. Access to downtown Hood River is quick and easy as well as on/off Interstate 84. The on-property restaurant is surprisingly good; don't hesitate to try it (unusually good fish & chips). Restaurant management does a very good job of hiring and training wait staff - a pleasant surprise.

Great bacon. Nice view of bridge and river. Enjoyed geese, ducks, crane. There are 2 hot tubes and a sauna too. I can return in an instant. Staff was wonderful and requests were answered in a timely manner.

Very enjoyable stay. Booked a river view room with a balcony. Beautiful sunrise over the Columbia River and the hills that border it. Room was roomy and the beds very comfortable. Furniture and fixtures top notch.

This was my first time staying at this hotel. The views are beautiful form the rooms and walking paths along the river. The pool and hot tub is awesome! We also enjoyed the great food from the restaurant. Will definitely be coming back.

Paid a fair price for a clean room and friendly staff. The hotel is nice but not super fancy. It has met our family's expectations once again and we will continue to recommend this hotel for a quick visit to Hood River.

Excellent stay , very relaxing, safe grounds, adequate parking. There was a dining area, lounge, large swimming pool, jacuzzi. Large workout gymnasium. Everything you need is inside the hotel. Also a very relaxing environment.

Marvelous, quiet, clean and safe. The view of the river and the walkway near it was refreshing, clean and just perfect for us. The plants throughout the hotel are lush. The food is extraordinary. Our favorite Best Western by far.

Ants on our dinner table. Ants on out table at breakfast. Ants got into the food we brought. Ants in our clothes we brought home. Ants were on our bed in the morning. Brought it to the attention of front desk staff. Showed them our cookies full of ants. She only asked if I wanted her to throw them away. Very Disappointed.

Great rooms, clean and current decor, beautiful views, sliding door to private outdoor seating area, grass area (easy for walking the dogs) and a walking path along the Columbia River. This was our second stay. We will be back!

I will be sure to make another post when my stay is over in hopes things will change for the better. So far, I have been here for close to one week. In this short time, I have encountered the inability to receive towels due to a “towel shortage”, a broken dryer that has been down for a week now (the only one in my section of the building), no complimentary grab and go breakfast options (like mentioned on website - this is important for those who work early in the am and do not have the ability to utilize the restaurant for breakfast), and a mostly unprofessional staff whose response to questions include condescending tones, laughter, and the inability to answer anything presented to them on their own. My husband and I decided to stay here on a company trip for several weeks because of the amenities listed online and close proximity to the job site. Unfortunately, we ended up with an economy room, which I was initially very displeased with. It is definitely out of my comfort level as it is old and outdated. There was paint chipping off walls, dirty grout in bathroom, and stains on carpet and drapes. The close proximity to work outweighed the cleanliness issue as there were not many options. Therefore, I sanitized and cleaned everything the moment we checked in. It looks like a dog actually chewed the front of the desk. I will post pictures in this review if given the option. We were never offered anything better due to the “high demand of suites” and “suites booked by weekend travelers”. If it were our choice, we would have enjoyed having a kitchen for our extended stay, as price was not an issue in this situation. You can blame these issues on supply chain problems, staff shortages, new employee training, covid restrictions etc., but a complete lack of service and disregard for paying guests is simply unacceptable. I would like to hear from the owner/manager what their thoughts are on this matter and what ways they would work to rectify these issues? Would this be acceptable for you and your family? If you were in my position and encountered such problems, what would you do? Most importantly, what would you expect? I will be staying here until 11/6 and look forward to “someone” having the courtesy to reach out to my husband and I. As an individual who has traveled, stayed, and assessed top hotels throughout the US, I am incredibly underwhelmed. (Quick note: I am still waiting for the garbage bags I requested over an hour and a half ago. Therefore, I suppose I will have to retrieve them myself from the front desk). Lastly, I would like to give my personal opinion as a “guest”. You should not go into the service industry if you do not care about doing your job and doing it at an exceptional level. Having the ability to treat guests with respect, make their comfort your top priority, and be able to fix problems that are presented to you with dignity and grace are the fundamentals of customer service.

Been here 2x before. Loved it. 3 rd time it has lost its charm. No ventilation. Loud humming all night. Could hear all words from hall, and the windows ( which were sealed shut) cars parked right in front of our room window. No privacy oh and you pay for your own breakfast. And no takeout. Even during COVID. It was hot, noisy and dissatisfying stay. I would have been better off going to a 2star motel and spend 60% less.

Stay at Best western hood river one night during my business trip to that area. The hotel is very clean, very beautiful. The lady at front desk is very nice. She contacted me several times even before I arrived. The breakfast is really good. The whole stay gave me very good impression. I will stay again next time.

Upon checkout I asked for a receipt and was in a hurry so I forgot my face mask, the lady at check out denied me the receipt until I went to my truck and got one and was very rude about it. I will not be staying at this location again.

We had excellent service checking in /out. The river view was fantastic, very soothing. Our room was was clean, amply supplied, & the bed was comfy. The size of the refrigerator & freezer was very large compared to other motels we have stayed at in the past. This was our first trip since Covid pandemic & we were happy to see masks on employees & hand sanitizer everywhere. We will definitely be back again.

This property sits right on the Columbia River. Be sure to reserve a room on the riverside with an outdoor balcony (as opposed to a picture window). You won't regret the extra cost. Very relaxing. Restaurant has great meals so no need to drive into town if you just want to chill.

I reserved a handicap accessible room for my 98 year old partner who uses a walker. When we saw the room we were very disappointed that there was a tub in the bathroom with only one bar on the far wall. For one thing, if you are in a wheelchair or walker you can't get into a tub. None of the accessible rooms had walk in showers except the executive rooms which were out of our price range. We were already paying over $200 a night. Also there should have been at least two hand bars in the tub to help with getting out. This was the worst hotel we have stayed at concerning the tub. And the front entrance to enter for registration has many stairs to climb. How will handicapped people register? When I asked about it all the front desk people said was there was an entrance around the corner, which my partner took but was unable to get in because he had no key card. Please do not stay at this hotel if you have any handicap!!

I've never written a bad review of a Best Western before, but that changes here. This hotel gets over $100 more per night than any other, and for what? Breakfast not included. "Modern" design that is not functional, and may even be dangerous. The feet on the bed stick out beyond the mattress, and there's no way to avoid barking toes, shins or knees. The bathroom door creeps closed after entry. The bathroom floor is very slippery. Annoyances: the hair dryer is extremely heavy and noisy, the TV has closed captioning on ever channel, which requires 7 clicks to remove EVERY time the channel is changed, and the lighting is poor. I couldn't see to put on my makeup, either at the sink, or the mirror on the wall. Positives: Best shower in 2 weeks of traveling, plenty of desk room with comfy chair, large and well lighted parking, beautiful view from restaurant.

This Best Western looks great and it is presented nicely on the website. Although the area is beautiful the property is not well maintained and the place is understaffed. So at $350 a night this Best Western is not worth visiting. The staff is nice but busy so you won't get any personalized service. Stay at a small hotel down the street and save yourself the couple hundred dollars a night for more activities or nicer dinners.

My wife and I just returned home after a two night stay in the Best Western Plus in Hood River. For the past six years we pick up wine at our favorite Gorge winery four times a year and always stay at the Best Western Plus. We swim laps in the outdoor pool and we've never had a bad meal when we eat there. On this occasion we enjoyed the majestic hills, beautiful Columbia River, and terrific weather. Our stay at the facility wasn't quite so nice. Thursday morning we went to lap swim at 6 a.m. and found a filthy pool. I pulled out a hairball the size of a softball, and the bottom of the pool was full of dirt and dead bugs. I will say on Friday morning, the pool was spotlessly clean. (I'm surprised management hasn't invested in a robot vacuum that can scour the pool nightly when patrons aren't allowed in the pool) We ate dinner at the restaurant Thursday night. We were seated at 5:50 p.m. Our server took our order, but didn't write it down on a pad. After sitting one hour, we hailed the server down and inquired about our dinner. She told us the restaurant and kitchen were understaffed and that she was now forced to buss tables and serve food. She checked on our order and informed us that our order was the next one coming up. 30 minutes later, 7:25. we were served food. I wouldn't have given our server a tip, but my wife felt sorry for her and gave her a 20% tip. No complimentary breakfast as we have gotten in years past. Yogurt and granola or two boiled eggs and a stale muffin. Water and coffee were offered. We never got room service for two days. No fresh towels, no one to empty the trash. Spiders occupied not only our deck, but the room on the inside of our sliding glass door. We couldn't help but feel sorry for the patron who wanted to sleep in Friday morning. At 8:15 a.m. a very loud lawn mower came roaring by the front of every room facing the river. I'm stunned that management is so insensitive to have allowed this behavior. Why not wait until check out time to mow the lawn? Our stay wasn't all bad. The chef made two marvelous dinners and the facility offers a complimentary newspaper at the front desk. Management at this facility will undoubtedly blame the terrible service on Covid; however, it appears this facility is still profitable and can afford to hire more help. I couldn't help but notice that the parking lot was nearly full, and for the two days we spent there, we dropped over $600. Best Western Corporate might consider taking the "Plus" away from this facility. It's barely mediocre.

Annual outing for my wife's birthday, so paying more than $350/night for a room is OK, but I expected a $350/night room. This room/service/location was not worth even $250. The view from the room was nice, but facility maintenance and breakfast were subpar at this price range. Repairs in the bathroom were terrible - the caulking for the shower glass was unprofessionally done & the 2 toilet paper holders were loose - And one was installed upside down. Our little deck & deck furniture was dirty so we had to clean it before using it. The property just seemed worn out and improperly maintained. Breakfast was "Grab and Go" with 4 options - a plastic bowl of yogurt with fruit and granola, a different bowl of yogurt, a cinnamon roll, or $5 off your breakfast at their restaurant. All of this for just a bit more than $350 dollars a night. I've actually had better rooms and breakfast for about $125 a night. Very disheartening.

The best Western at Hood River was the perfect place to stay to take advantage of walking along the Columbia River and riding our bikes on the historic Columbia highway. The bike ride was phenomenal with stunning views. There was also a well done exhibit at the start of the ride to give you some history of the old highway.

What an amazing Best Western! We had apet friendly room which had a sliding glass door out to a patio with a huge grassed area! The view was amazing overlooking the Columbia River. Although I didn't get a sunset, I did get a wonderful sunrise. I would have stayed longer had I known how amazing it was! I'll be back!

-advertised complimentary breakfast was a $5 coupon or a grab an go item -Advertised Lounge (closed) -Front Desk staff seemed irritable and or overworked. -Called for a wine opener they said “come down to the front desk and get it” -paid $400+ per night for 2 nights -Resturant staff were all kind accommodating and hard working.

This Best Western has the best amenities and gorgeous view of the Columbia River. The rooms are clean and quiet, the restaurant offers great tasting food. There's a bar and swimming pool. We brought our small dog and he enjoy the daily walks along the shoreline path. This will be our destination when we return to Oregon!

Wonderful overnight stay at this hotel. I rode the Columbia Highway bike trail 2 days in a row. Nice big room ( with room for my bike). Quiet and great river views from the balcony. I swam in the pool and had dinner at Riverside.In the morning the grab and go breakfast sandwich and coffee was lovely on my balcony. Great overnight trip from Portland.

The road noise from bridge and interstate is a bit loud. Better is low numbers on East wing. The food was excellent and service was very good. Easy hotel access from road and all services are right there. Riverside has a wonderful breakfast.

Nice place to stay in Hood river Oregon. I had a one king and one queen suite on the 3rd floor. The room was outdated but had a nice view from the balcony. Noise from the nearby highway and bridge is loud. The water pressure was great in the shower. The hotel restaurant is really good. We had breakfast and dinner there during our stay. At check in we received a $5 off coupon per person for breakfast or you could use it for a free grab and go breakfast. There was no charge for parking. I would stay here again.

We recently stayed in an executive riverview king room and it was just as described - a great riverside location (with wonderful view) and small balcony. The room was clean and perhaps a bit on the small side, but certainly adequate for our 1 night stay. It was also quiet with a comfortable bed. The only glitch we experienced was on the day we left all the ice makers in our building were either shut off or not working. The front desk supplied us with some ice after we reported the problem. One of the nicest Best Westerns we've stayed at!

The location is great and the room was nice. Our only issue was the walls are thin and we could hear our neighbors having a conversation about shoes and the dresses they were going to wear to a wedding the next day, as if we were in the room with them.

The Best Western Hood River had friendly staff, excellent food, and a beautiful view. We really enjoyed our stay. We were able to enjoy our coffee (and wine) on the balcony, overlooking the river. We took walks along the waterfront.

My daughter and I stayed at the BW Hood River on August 16, 2021. We stayed in room #381, which was a river view. The room was a 2 queen room with a vaulted ceiling, a mini fridge and microwave. The beds were very comfortable and the bathroom was very large and clean. Due to Covid, the hotel wasn't offering traditional complimentary hot breakfasts. They gave you a voucher for $5 off per guest for breakfast in the restaurant or you could get either 2 boiled eggs, muffin & fruit or a large cinnamon roll. Of course the best feature of this room was the great view of the Columbia River and surrounding gorge area. I drank lots of coffee on the balcony while enjoying the views and boats, barges and wind surfers on the river. I did use the very nice outdoor pool and hot tub. The pool was heated and very nice. This hotel is a large convention style hotel with many different wings and lots of people. They also have lots of amenities, although due to Covid, some were not used. The hotel shares a parking lot with a small strip center, McDonalds, Starbucks and a gas station, so parking can be a little congested. The hotel is in a great location next to the Columbia River, the Gorge and downtown Hood River. I recommend it to anyone who wants a nice, clean hotel with a pool and who wants to be centrally located.

This hotel is clean and comfortable. The view from the river facing rooms is beautiful. The restaurant on site is very good and downtown Hood River is not far at all. It's fun to watch the wind surfers from the room.

The best thing about this hotel is its location and view right on the Columbia River. The rooms were ok, could use some updating. The air conditioner had trouble keeping our room cool enough and it wasn't overly warm outside. The breakfast was a grab and go but ok. I'd stay again. No real problems during our stay. The grounds were nice.

This was a welcome respite after a long day of driving. Spectacular location and view (albeit no view from our room, to be clear). Good pool/hot tub area. Discounted gourmet breakfast in lovely outdoor setting with view. Our room was on the bottom floor of the west wing, and not much light. For the type of property, I would've liked to see a more cohesive decor/furniture integration and color-coordination. The art on the walls was kinda odd for a hotel. None of the colors in the bathroom went with each other or the artwork.

...a day BEFORE we were supposed to. The hotel quickly worked with us to get us a room. Smooth transition. The staff was very friendly and helpful. Rooms are clean. In fact, the entire property is that way. You simply can't beat the location. It's about a mile to downtown and is very walkable. My wife and I did that several times. Plus, it's right on the Columbia. So nice to wake up in the morning, open the shades, and see that beautiful water rolling by. The restaurant is terrific. Plenty to choose from and everything we had was excellent. Again, you've got that view! We really appreciated the free grab-n-go breakfast. There's a choice of three things each day. If you ever find yourself in Hood River, THIS is the place to stay.

The hotel has gone downhill. In desperate need of a make over. Arrived before check in time and asked for a curtesy call when room would be ready. They refused and informed me that i needed to keep contacting them. Front desk also informed me that how would she know when my room is ready. All other hotels offer this without asking let alone refusing. Spoke with manager who was very rude and told me they were doing the best they could. We have stayed here on several occasions in a particular suite that we like for the view and location. One of the bathrooms had no hot water and bathroom light did not work there was bird poop every where on the deck and all over top railing some of it old some new. I am talking lots of poop. We stayed at best western Orifino on the same trip two nights in the clearwater suite. They confirm your phone number to call when room is ready. Excellent staff and clean well cared for hotel. Maybe send manager there to learn customer service. The room we always get in hood river is $ 540.00 a night surely for this price they could do better. Did not report room issues with staff or management for the way I was greeted. Will not ever stay here again. Had dinner witch was good but ac not working or turned off way to hot for a nice meal. One winter we stayed in the same sweet and the heat did not work it snowed 12 inches that night. staff could not fix all we had was the gas fireplace in the front room. They used to give a free breakfast now just $ 10.00 off for two people. We are gold members with best western and stay at many. Will be staying at another in Juneau Alaska in anther month. Customer service customer service customer service !

Staff is excellent. The front desk and events coordinator and restaurant manager and restaurant/banquet staff were all very friendly helpful and did a good job. Rooms were clean, food was great, the overall hotel is due for some updating. The views and location are amazing.

This Best Western Plus was exceptional. The service was great. The fitness center was actually a fitness center with weight machines, hand weights and aerobic machines. The pool and the hot tub were both well maintained and clean. The restaurant on the premises was very good with great food and excellent service. My only criticism is that you could not make reservations for the restaurant which resulted in excessive wait times.

I would stay here again when in the area. It would be great to see the return of their Happy Hour as it is the best in Oregon, basically. Hope to see it again soon! It was a little spendy for only one night but the view form the restaurant is great and it is close to all things to do in the gorge at Hood River.

Great location right on the river. View from room was beautiful. We used pool one day which was nice and overlooks the river. Ate at the restaurant on site which was fantastic. Only complaint is the sliding door onto balcony was impossible to slide open. My husband had to practically lift it to move. Also room only had 2 sets of towels and there were 4 of us. Delivered more towels but no washcloths. Requested them at front desk and never received. Overall though I would stay here again.

Great place. Only familiar with east wing. Top floor are executive rooms with balconies on river side. 2nd floor has standard king and queens with no balconies on river side. Bottom floor has standard kings and queens with sliding glass door on river side and are dog friendly. Restaurant is exceptional with indoor and outdoor dining. The whole facility has a resort feel to it.

Nice pool experience. Good proximity for Gorge touring. Rude check-in clerk. Must actively request basic room cleaning early in morning if staying multiple days. Repair crew left dangerous screws on carpet. Have stayed at this location several times in past. Value not what it used to be.

I'm not sure I would stay here again. The highway noise was so loud that it wasn't a peaceful vacation. The waiter at the restaurant told us there was nuclear waste in the river. Lounge/bar didn't have a bartender so we weren't able to watch the soccer game and have a drink. A/C wasn't cooling and we were quite warm. There was a beautiful view and we spent a bit extra for the balcony room. Definitely not worth the money. The area is so pretty, but wish our stay was better.