Room 1
Room 2
Room 3
Promotion code

Best Western Plus Hotel Hood River Inn, Hood River

1108 E Marina Way, 97031-2378, Hood River, United States - See on a map
Best Western Plus Hood River Inn - On the banks of the Columbia River; looking southwest towards Mt. Hood and the town of Hood River. The Best Western Plus Hood River Inn is ideally located in the center of Hood River. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

For the safety and welfare for our guests and staff, the Riverside restaurant is operating with limited seating. Masks are required in Hood River County in ALL public spaces. Guests without a mask will be provided one at hotel check-in and at the restaurant before seating. Join us at the only award-winning Hood River hotel nestled on the scenic Columbia River shoreline. A vast array of room types is offered to suit a variety of budgets, from non-view value rooms to deluxe river view suites. Our rates are seasonal, with our peak season occurring from mid-June through mid-October. Plan a visit during our “off season” from late October through April for the lowest annual rates. Complimentary Grab N' Go continental breakfast available daily. Riverside - our on-site restaurant offering river views from every table offers breakfast, lunch, and dinner menus that change seasonally. including a wine spectator award-winning wine list. Outdoor deck dining available seasonally. Cebu Lounge features flat screen TV sports and the best happy hours in town. Visit our inviting heated outdoor pool and spa - open year-round. Our modern indoor fitness facility features an indoor spa and sauna. Strong high-speed wireless internet signals available throughout our property to keep you in touch with the outside world. Our flexible meeting space can accommodate small meetings or large events. Contact our professional meeting planners and catering staff to help develop your perfect conference, wedding function, or retreat. There's so much to do or choose to do nothing but relax. We hope to see you soon! **To reserve a room, guests must be age 21 & over - or 18 & over with active military ID. **

Best Western Plus

Hotel Hood River Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
GreenLeader Silver
 
Travelers Choice 2020
 
Travelers_Choice 2020
 
based on 3273 guest reviews
NOTE ISSUED
Excellent
2179
Very Good
836
Average
171
Poor
57
Terrible
30
REFER TO NOTICE
Business Business
393
Couples Couples
1460
Family Family
820
Friends getaway Friends getaway
258
Solo travel Solo travel
134
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"room was fine; front desk clerk not friendly or efficient"

4
InHim4Him, Abilene 21/10/2020

we stay at a lot of Best Westerns; this one was more expensive than most; usually the front desk clerks are friendly and efficient but this one must have been having a bad day; we were quite startled and even frightened when we stepped out of the elevator into the parking garage because a lady with two very large dogs was there and one dog barked loudly and lunged at us; of course covid breakfast choices leave much to be desired; checking out seemed to take forever but I think it was due to the guy in front of us having some sort of problem; finally the clerk asked him to step aside so she could check us out

"Gorgeous location, horrible service"

1
Heather082, Kennewick, Washington 18/10/2020

The most unfriendly staff! Front desk to restaurant. Must have awful management. Gorgeous location though! And close to fun shopping and great food in the cute town proper of Hood River No Uber, but one taxi driver in town is friendly and helpful!

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Heather082, Your comment about our staff is surprising to us and unlike the vast majority of comments we get. We are terribly sorry that you had a poor customer service experience. Please call me (Chuck Hinman at 541-386-2200) to discuss the specifics. We are happy to hear that you enjoyed our "gorgeous" location, and hope other things about your stay made it agreeable.

"Beautiful views"

5
gentrydebi, Caldwell, Idaho 14/10/2020

My husband and I love Hood River. This hotel never disappoints us. The view of the River is wonderful. We like sitting on the deck for dinner or drinks. The rooms are very clean and spacious. The staff are very accommodating. We highly recommend it.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear gentrydebi, We are delighted to hear, as a regular guest of ours, that the Hood River Inn never disappoints. Thank you for your kind comments about our Columbia River views, rooms and staff. We look forward to welcomong you back.

"Great service!"

4
stoutcassandra, Boise, Idaho 12/10/2020

We stopped in to grab a bite to eat at the restaurant and ended up staying for the views and the service. Everyone was great and the views were amazing. They did not receive 5 stars from me because there wasn't a fan in the bathroom (weird) and their bed frame sticks out further than the mattress. So if you're okay without a fan, and can handle bruised shins, they are worth it.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear stoutcassandra, Thank you for staying with us, and for your compliments about our hotel and the views. Regarding your comment about no fan in the bathroom, on the 1st and 2nd floors of the East Wing, we utilize an automative fan system located on the rooftop that is part of the ventilation system. Bathroom fans in these rooms are quiet and always on. We occasionally get comments similar to yours from guests. We tell them they can check the system by placing a tissue on the fan cover, the intake will hold the tissue. If you prefer a room with fan control, all our other rooms have fans with switches. We are glad we could clarify this for you and other guests. We hope to see you again someday!

"Wonderful place to stay"

5
User 10/10/2020

This is a wonderful place to stay. The location is very convenient. The hotel overlooks the Columbia river and has a nice waterside walkway that heads west towards the marinas and beaches. The breakfast is very good (though no longer free, at least during the Covid modifications) and the staff friendly. We've stayed here before and will stay again when we can.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear alanp10-2020, Thank you so much for your high recommendation and review. We appreciate you being a frequent guest! We are hoppy to hear you find the views, location, staff and breakfast at Riverside great reasons to stay with us. We look forward to seeing you again.

"Worth the stop."

5
dckerney, College Place, Washington 27/09/2020

We stopped in late night without a reservation, due to horrible weather on the highway. We had a room quickly and efficiently within 15-20 minutes. The staff was great and the room was also. Amenities were surprisingly high end, including the unexpected bath robes and slippers.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear dckerney, We are happy we could provide an unexpected stay for you. Thank you for submitting a review and for sharing that you were pleased with our staff, your room and amenities. We hope you can visit again!

"Can't wait to go back!"

5
User 20/09/2020

Only stayed here one night because we were going rafting early the next morning but loved it and can't wait to go back! Beautiful hotel right on the water of the Columbia River - room was nice, clean and bed was comfortable. Breakfast was in a to-go bag and was pretty decent - yogurt, muffin, nutragrain bar, water and apple - although would have appreciated a hard boiled egg or something with less sugar. The only other thing would be to increase the temperature of the hot tub outside. It was a beautiful evening with finally no smoke and my family and I would have loved to sit outside in the hot tub but it was too cold - felt no different than the pool. The indoor jacuzzi was nice though! Overall, I really look forward to coming back again!

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear B5778SPlesliem, Thank you so much for your kind review, and for sharing with us and others about your stay. We appreciate the details you provided, and input. We are delighted to hear you can't wait to return!

"Best Stay in Hood River"

5
jolenemccants16, Portland, Oregon 10/09/2020

Had the best stay here. It has gorgeous river views with a pool and jacuzzi that overlook the river. The staff was amazing from the front desk, housekeepers, and restaurant staff. My husband was able to work effortlessly in our Riverview room with a desk and ergonomic chair. I will definitely be coming back and suggesting this hotel to other friends and family. They also have a great walking/running path long the river.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear jolenemccants16, We are delighted to hear you had "the best" stay with us. Thanks for mentioning our hard-working, caring staff. We look forward to welcoming you back!

"Excellent rooms, clean and the view!"

5
GigiValdez, Tri-Cities, Washington 27/08/2020

We stayed here in June 2020 and on Aug 21-23, 2020. We stayed in one of the suites with a bedroom at the far end of the hotel. Love the size of the suite, pool and the views were very nice too. We stayed in the suites at the end of the hotel - near the Bridge of the Gods. Our room is very spacious, having a dining table was great too. I highly recommend this hotel if you plan on staying in Hood River, OR.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear GigiValdez, That you for visiting the Inn! We are happy to hear you enjoyed the spaciousness of the suite as well as views and our shoreline pool. It sounds like you stayed in our Riverside Suites next to the Hood River - White Salmon Bridge, however we do have a sister property in Cascade Locks next to the Bridge of the Gods. We hope you can visit again!

"A great Hood River hotel!"

5
Tyler D, Grants Pass, United States 17/08/2020

This is a very good property. The entire hotel is very clean and attractive. The room was very fresh with a great view of the Columbia River. The restaurant is a must, especially for dinner. This will be our go to Columbia Gorge hotel!

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Tyler D, We appreciate your five-dot ratings across the board! Thanks for staying with us and submitting a TripAdvisor review. We look forward to welcoming you back!

"Best place to stay in Hood River"

5
User 14/08/2020

The Best Western Plus Hood River Inn has terrific views of the Columbia River from the restaurant, pool and several hotel rooms. It's definitely worthwhile to book a river front room and enjoy the view. Most of the river side rooms have a balcony or patio, however some of the second floor rooms in the older building have neither. The other side of the hotel faces the parking lot. We loved our stay at this hotel.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear illinikat, Thanks for submitting a review and mentioning our terrific Columbia River views. It's great to hear you loved your stay at the Inn. We hope you'll visit again soon!

"Great Hotel in an Amazing Location"

4
jesslynnec, Seattle, Washington 10/08/2020

We had visited once before, many years ago and really enjoyed the location so decided to book here again as we were looking for a close-ish getaway for a change of scenery during covid. Check-in/out was quick and easy and the room was clean. We got a regular King room because that's all that was left, but would've loved to get a river view room here as we saw many people out enjoying their patios every night, especially when everything closes up pretty early in town because of the pandemic. The shower pressure is strong, but there is no fan in the bathroom which is a pet peeve for me when hotels don't have one. Instead of a breakfast buffet, you got a ticket for a brown bag breakfast which had a variety of things or $5 off per person at the sit down restaurant. We did the restaurant one day, but weren't super impressed as the breakfast options were really limited. We also ate at the restaurant for dinner and liked that much better - it's really beautiful at night with all the string lights and a larger menu. I wouldn't bother wasting your money on a cocktail here though... it was pretty pricey and if I didn't know any better, I would think the watermelon mojito I got was just straight watermelon juice.. I couldn't even taste any muddled mint, let alone alcohol. As far as other things around the property - the walking path is great. Depending on your activity level, the walk into town is about 1 mile. There's also a small beach area that rents sea-doos, paddle boards, etc right next to the pool. Most guests were good about wearing masks around the property and in the halls. The gym/pool area is the only thing I would be weary of, personally. They were pretty close to capacity in the area both days we sat out there - lots and lots of kids running around, back and forth from the pool to the hot tub, etc and on one night when we headed back to our room there had to have been 10-15 people sandwiched into the hot tub, def not all from the same family. There were signs to wipe off pool chairs after you leave, but we saw few people do this - they do have an employee that comes by every so often and tries to mass wipe stuff down that's not being use, but by that time a lot of times someone had already left and someone else had plopped down in their chair. So I was never comfortable enough to use the pool or hot tub, but seems like a lot of people were. Covid concerns also made the gym, sauna area hard to be able to use. Again, personal preference though. Overall, would definitely stay again.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear jesslynnec, We appreciate your time in writing such a detailed review of your experience. Thanks for mentioning your thoughts on our Riverside, other things to do around our property, and your personal preferences. We were happy to welcome you back and hope you will visit us again!

"Excellent Location but COVID-19 Impacting Operations"

4
Desert_Searcher, Prineville, Oregon 03/08/2020

We love this place, visit several times each year. Location on the mighty Columbia River is superb. Our dog also loves his pet friendly room, and walking along the river. The Riverside Restaurant added more outdoor tables since our last visit, all with a river view. Our dining experience this trip was mixed. Although the menu was rather limited, the food was expertly prepared. The kitchen was running behind for all the meals we took there, but as I said, the food was excellent once served. We encountered very few of the experienced wait staff we enjoyed on prior visits, and new staff are not well trained. Evidence of deferred maintenance is visible throughout the property, from burned out lights to broken furniture. I hope management can turn this situation around, as this is a unique property with great visitor appeal. I assume we experienced cost savings measure during our visit. We will definitely return.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Desert_Searcher, We're so happy to hear you are a frequent guest who loves our location, pet-friendly rooms, and restaurant. You are correct many changes have been made at Riverside, including adding much more outdoor dining and implementing statewide protocols due to the pandemic. We still have many of our experienced servers, along with some newer staff. We are sorry to hear you found deferred maintenance on this visit. We have been very busy with many improvements and we continually improve and maintain the property. We hope your next visit will show we've caught up on everything. Thank you for your detailed review!

"BW Hood River"

4
rmath82058, Albany, Oregon 02/08/2020

Check In was quick and easy. The room was a King JR with a partition right in the middle of the room it was in the way when you tried to put a chair by the window to view the river but we got used to it , just hit your legs on the bed at times.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rmath82058, We thank you for visiting and for your nice review and feedback. We hope you'll be able to visit us again.

"Great room great rate"

4
303ursulaa, Portland, Oregon 31/07/2020

The location is wonderful and relaxing. The restaurant overlooking the river provided a great backdrop while sipping on wine and enjoying meals. The pool also provided a great break to relax and enjoy the sunshine. Right next to the hotel is also a rental place for SUP,s, Kayaks and other water sports so didnt have to go far to enjoy all the Hood River has to offer.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 303ursulaa, Thank you for your kind comments about our location, dining at Riverside, and shoreline pool. We are glad to hear you had a nice visit!

"I love this place."

5
MargieBracken, Portland, Oregon 25/07/2020

We try and visit here several times a year. Great rooms. Comfortable beds and gorgeous view of the Columbia River. The last trip was the first time we stayed on the third floor. That will be our first choice from now on. Warm pool and hot tub by the river. Restaurant on site. The tomato bread soup is delicious. Vegan options a big plus. Lots of places to eat in town for all food choice. Lots of vegan and vegetarian options in restaurants near by, including pizza with vegan meat and cheese. The Christmas train in December is a wonderful family time.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear MargieBracken, We want to thank your for being a frequent guest and are delighted to hear you enjoyed your stay on our Executive Level. Thank you for mentioning your also enjoyed your meals at Riverside, and our shoreline pool and hot tub. We hope to see you again soon!

"Amazing view, amenities, food, and rooms!"

5
User 24/07/2020

What a perfect hotel in a great location, great restaurant, and amazing views. The river walk is right in front of the hotel which allows for an easy walk into downtown. Even during a pandemic, they found ways to make your experience luxurious and still safe/clean. We will be back and with a group of people for a trip.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear M_JacobsPT, Thank you for submitting your review and sharing how much you enjoyed our location, restaurant and views. We are glad to hear your experience was luxurious and you felt safe/clean. We look forward to welcoming you back!

"Excellent on all counts!"

5
TravelsbyRod, Portland, Oregon 22/07/2020

I visit this hotel every summer and it just keeps getting better and better. The setting on the Columbia River is beautiful and the on-site restaurant (Riverside) is spot on. But most of all, my vote goes to an excellent staff of folks in every area from the front desk, restaurant and really great house keeping. I think anyone would be hard pressed to find a better managed hotel in any resort town. Full ten points on this one!

"Views! Location!"

5
SallyL234, The Woodlands 22/07/2020

I was very pleasantly surprised at the location right on the Columbia River with a riverfront walk. The size of the room was very large with a kitchenette. Loved sitting on the balcony watching the boats go by. Outdoor dining along the river was perfect. Location was perfect, a short drive to Hood River, restaurants & wineries. Definitely would come again & stay here.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear SallyL234, We are happy to hear you enjoyed our waterfront location on the Columbia River. Thank you for mentioning that your accommodations were sizable and that the outdoor dining was perfect. We hope to see you again in the near future!

"A wonderful location, facility, staff, amenities"

5
237gordonm, Seattle, United States 18/07/2020

I go to BW Hood River Inn every summer after finding it a few years ago. The riverfront location is wonderful and I love the outdoor pool and hot tub by the river. Staff is always great. Fantastic place.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 237gordonm, We are delighted to hear you've become a regular guest. Thank you for your nice compliments. We look forward to your next visit.

"NO extra sanitization for Covid-19, let alone regular room cleaning."

2
mhhbah, Portland, Oregon 15/07/2020

We arrived early and were advised the room wasn't available. This was fine, just figured we would check since we got to town earlier than expected. However, closer to check in time we came back and used the restroom then sat in the registration area for a few minutes in full view of the front desk agents. A couple walked in and were checked in to our exact room ttoe and location immediately. So, I went up to inquire about check-in again and was told no, the room is not ready. Annoying! When we finally were able to check in, I was in so much pain and discomfort I just wanted to get into comfy clothes and climb into the bed. After resting for a bit, I found that there was no liner in the bathroom database, then as I went to the sink to wash my hands I noticed a huge area to the right of the faucet that still has soap scum/residue on it. These two glaring oversights got me noticing other things in the bathroom making it clear the bathroom was not cleaned at all. Upon departure of the bathroom, I noticed 2 more wastebaskets lined up together near a wall in the corner of the room with no liners in them. Obviously, they minimally addressed the room by taking out the trash (half-assed) replacing towels and making the bed. I pray they were all clean, new towels and linens! There was no coffee service replenished nor toiletries. Later, I noticed 3 blueberries and a q-tip in the space behind the two chairs and side table. Clearly no vacuuming, mopping or scrubbing was done. I let my partner convince me "not to complain" at the beginning of a three night stay and to "just address it with corporate". I agreed, to appease my partner but This is actually frightening during this highly contagious pandemic. They slap stickers on the door entry to certify extra sensitization and to seal the room from re-entry after completion until the next guest comes in. But they really don't even do minimal normal cleaning. I have underlying health conditions. We shall see what comes of this. Also just to let you know the balcony river views are obstructed by trees as the top floor is only 3rd. Also the lighted balcony stays on all night making blackout shades worthless and nighttime on the balcony unpleasant as the light is a beacon for all the bugs. They also should have the courtesy to advise when all the main draws to the area are closed.

Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear mhhbah, Your review is startling and quite out of the ordinary. I thank you for submitting it as I research what room you were it, who cleaned it prior to your arrival, or what possibly happened. We appreciate the feedback and wish you well.

"Not bad"

4
SoocerStar, Seattle, Washington 14/07/2020

If you're looking for a hotel to spend one night or two without any extra expectations....this is the place for you. You can to town if you like...about 20-25 min COVID makes everything different so I'm cutting them some slack.

"Great hotel in excellent location"

5
AlonaD, Palo Alto, California 10/07/2020

Right next to the Columbia river, we had gorgeous view from our room. We booked a suite with 1 king and 1 quin bed. It was HUGE and very comfortable. Great shower!!! The hotel has a private beach with kayak renting options, it was very nice. The pool looked great too (although we didn't try it). 20 minutes of nice easy and beautiful walking to downtown area. We had the best time! Highly recommended.

"Excellent value, fantastic view, great restaurant"

5
jpghoodriver, Hood River, Oregon 05/07/2020

We live locally in Hood River and decided to do a "staycation" at Best Western. We have always frequented the restaurant here, but now we can say we've stayed in the hotel as well. The rooms are spacious, clean and have everything you would need. View is amazing if you get the river view. The pool and hot tubs are awesome and overlook the Columbia River view, too. Everything is so close and convenient. This is a hotel and restaurant and I can easily recommend.

"Beautiful hotel, poor service"

3
mzy808, Portland, Oregon 28/06/2020

Loved the hotel room, beautiful pool (really warm), gorgeous views. The downside was the service. Stayed two nights, had a shower that wouldn't drain and a toilet that kept clogging. Called twice for service and no one was ever sent to fix the issue.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
We are pleased to hear you enjoyed your hotel room, the shoreline pool and riverviews. We apologize that there were issues with the bathroom drains. We will look into the issue right away. Thank you for being our guests.

"Could be so much more"

3
Q9071UZjosephg, Lafayette, California 23/06/2020

Arriving at this place and having such an easy check in with a friendly person at the counter had my wife and I thinking wonderful thoughts of this place. The building is great and the location is amazing. Right on the water in Hood River. Our room had a fabulous view of the water and the pool area had an amazing view as well. That is all I can really say that is good about this place. When my wife and I went to the pool area to swim and sit in the hot tub we saw they had no towels in the pool area. When we asked someone they said we would have to go to the front desk to get one. Thats annoying but not a deal breaker it was how the guy said it that irritated me the most. If that wasn't enough the pool area had cobwebs and spider webs on the furniture as well as the light fixtures. OK fine, not great but I will give them the benefit of the doubt. My wife and I being on a vacation just wanting to relax called the front desk and asked if they had room service and was told by the host stand that they did in fact have room service and the menu was online. Awesome, so we decided later on to order room service for dinner. We looked at the menu online and then called down to order. Turns out the guy earlier was mistaken and they don't do room service. I get it we are in some stressful and confusing times right now so I get it. What annoyed us is that it turns out the menu online was incorrect and they didn't have one of the items we wanted to order. In the end this place has so much potential and can be so much more but it failed in many areas. It is as though the front desk people are committed to providing a great guest experience but everyone else is not. The last item we were annoyed about is that they had no breakfast included. There is a $5 coupon we can get on Breakfast but considering we pay 150-200 a night for this place we expect more. We have stayed during this same time period that is half the price and their breakfast options are better than this place.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
We appreciate your feedback. We have been pivoting with changing restrictions and guidance during the pandemic, and we apologize that you were disappointed by a number of things. We are unable to offer our traditional cooked-to-order guest breakfast at Riverside to ensure we are able to safely accommodate dining guests with current social distancing requirements. Safety guidelines and an increase in pick up of to-go meals caused us rethink room service. Meals may be ordered and picked up, however. We are looking forward to getting back to normal, but we realize normal may look different. We thank you for your support during these difficult times.

"Amazing experience"

5
User 21/06/2020

After being stuck at home in Portland, my husband and I just wanted a quick overnight away fromm home, and we chose the Best Western in Hood River. We loved our room and experience! We're looking forward to going back soon. Awesome room, balcony, view and caring staff

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for visiting and for sharing that you had a great experience. We appreciate you mentioning our nice rooms, river views and caring staff. We hope you can visit again!

"Room with a view "

5
BoardingPass645043, Georgetown, Texas 17/05/2020

Our first time to stay at this Best Western & we loved it! Room with a view of the Columbia River & Great food!! Our room was large with sliding glass door to a patio. Super comfy beds & linens with extra blanket & pillow. The staff was smiling & friendly. I asked about printing documents & they offered to print them for us & provided their email address. It's the little things when on the road every night that makes such a big difference like a bathroom night light, huge coffee cups, extra plugs, the citrus soaps, shampoo/conditioner & lotion I love! We are on the road 275 nights a year. Now as “essential drivers”, we have been through at least 25 states during CV19 and food - good food, is the hardest to come by. A quick peak at the dining room looks very inviting and their outdoor patio must be a great spot to eat and relax when it reopens for “dine in”. We ordered & picked up in the lobby. We ate in our room watching the sunset. A beautiful end to the day. The cod was big & flakey and the fries handcut. $12 for two pieces and $6 for 1 piece on the kids menu. We were given a breakfast menu and I was excited about real eggs - cooked anyway you want, not the scrambled ones out of the microwave bags offered by most hotels way back before CV19 when they used to serve breakfast! The housemade granola, yogurt, fruit & honey was the bomb as was the Sunnyside up eggs, potatoes, sausage and biscuit! Check this place out! We will be back! Please thank them for feeding the essential workers out on the unfriendly roads 1650 miles from home during CV19!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for being an "essential" guest during the public health emergency. We are so happy we could accommodate you, and we appreciate your high praise and many compliments. We look forward to seeing you on a future visit. Our best to you!

"Fabulous"

5
User 30/04/2020

The Desk staff, Food, and housekeeping were amazing and helpful. We had to be moved 3 times due to room issues. Each one they up graded the room. We ended up in a suite that was just beautiful on the river. what a nice time we had.This was during the COVID-19.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
We thank you for sharing your experience. We hope you will be able to visit us again in future.

"Exemplary performance during the CoVid-19 crash!"

5
vivienh62, Bend, Oregon 04/04/2020

The room was very nice, the food from the restaurant was SO INCREDIBLY DELICIOUS, despite that I had to get it "to go". Gorgeous view of the Columbia River, very restful. The bed was stiff for my taste, but this is only personal preference.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
We really appreciate your support! Thank you for submitting a review and we hope you can visit again.

"Beautiful view"

4
Mikey A, Toppenish, Washington 03/04/2020

Great view along with classy food and great service! Nice place to take walks and enjoy the sunset. Walking distance to hood river which has many places to stop by and have a drink. I would definitely stay again.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mikey A, Thank you for your kind words. We are glad that you enjoyed your visit, and look forward to a chance to host you again.

"Beautiful river view rooms"

5
john b, San Luis Obispo, California 24/03/2020

A great place to stay along the river. Walking trail in front of the hotel along the river with views of the bridge and up and down the river. convenient location to waterfalls and Mt.Hood. Staff was helpful and friendly.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear john b, Thank you for sharing your experience. We enjoyed hearing that you appreciated our location, views, and helpful, friendly staff. We hope to welcome you back again.

"2 nights stay"

5
mirandasiquina, Portland, Oregon 16/03/2020

The heated out door pool and hot tube are amazing.. It was snowing and my kids were able to play on the pool because itvwas so warm and clean.. The shared bathrooms were very clean and the free breakfast was nice

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear mirandasiquina, Thank you for submitting your TripAdvisor review! We are happy to hear you and your family enjoyed your stay and hope you can visit us again!

"Night's rest on a long road trip"

4
Daelight, Winnipeg, Canada 13/03/2020

We had never heard of Hood River before getting there on a meandering drive, and we would return. The hotel was undergoing some external construction woes when we arrived, but the front desk staff was able to accommodate us and our requests. Ended up with a river front room, ground floor. In warmer weather, I am sure the patio would have been put to use. Great room, clean, warm, large and comfortable. Able to access the river walk and enjoy the peace and history. The restaurant located in the hotel was top notch for both dinner and the included breakfast.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Daelight, We are thrilled to hear you enjoyed your stay with us during your first visit to Hood River. Thank you for sharing your story and your review. We appreciate the compliments and hope you are able to visit us again in the future.

"Excellent stay"

4
Mary Ellen W, Spokane, Washington 11/03/2020

I think I've actually reviewed this hotel before but I wanted to update. This is our go-to stop on the way to the Oregon Coast. The location is great. A couple of recommendations. Be sure and get a river view room and upgrade to a deluxe room or a suite. You'll be glad you did and it's worth the price difference. You'll get a balcony or a patio and the rooms are slightly larger. The suites are huge. It's worth the extra money. I also wanted to give a shout out to the front desk staff. My husband had hip-replacement surgery (the scheduling was un-expected) and ended up being only few weeks out from his surgery and was still having trouble getting around easily. We almost cancelled out trip but decided to go anyway and wing it. The front desk changed our rooms both times to make life easier for my husband and reduce the amount of walking he would have to do. A big thank you for that!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mary Ellen W, Thank you sharing your review. We appreciate that the Inn is your "go-to stop," and are happy to accommodate your needs during your last stay. We look forward to your next visit!

"Exceptional Hotel - Great Service - River View - Family & Intimate Date Friendly!!!"

5
User 07/03/2020

We have only stayed 1 night, which was this particular trip. I've shared my great experience with family and friends, in the hopes that they will be future guests. I will continue to use your hotel if it continues to stay at these amazing standards. The heated pool and the hot tub as well as the sauna and the inside hot tub along the river was exactly what we needed to relax, have some family time together, as well as have some time alone with my husband!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear ygallegos0321, We are delighted to hear you had a great and relaxing experience, and that you shared your high recommendation with family and friends. We hope we'll see you again in the future!

"Great Best Western"

5
R4369QZcaroline, Portland, Oregon 28/02/2020

Love this place! Great hotel service from check-in to check-out. The dining room has delicious food and has beautiful view of the river; so do many of the rooms. The rooms are clean and comfortable. I would stay here over any hotel in town.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear R4369QZcaroline, Thank you so much for your high praise and recommendation. We are happy to hear service was great throughout your stay, and that you enjoyed Riverside's food and river views. We hope you'll visit again!

"Best Value and Great Experience"

5
E9366OGsusanl, Portland, United States 15/02/2020

An affordable hotel with a gourmet breakfast and hot tub on the Columbia included?!? This place is the best. It's location can't be beat if you're having fun in the Gorge or on Mt. Hood. Super friendly staff, too.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear E9366OGsusanl, Thank you so much for sharing your kind words about our property. We're glad you enjoyed your stay and hope you can stay with us again soon!

"Great Swimming and Breakfast"

4
rwjkirby, Portland, Oregon 12/02/2020

We stayed at the Best Western Plus for one night at Hood River with our extended family and three year old. It was a great base with wonderful views of Columbia River and White Salmon. Our hotel rooms were a good size and clean. The decor could do with an update though. The breakfast at the hotel restaurant was excellent - highly recommended. The heated swimming pool was the other highlight, which was great at night. It's a short drive to Hood River and the breweries, otherwise it's quite a walk (and not well lit at night). There is a free shuttle service available from the hotel to most breweries, but this didn't work when we tried to book it. The Best Western Plus was a good value stay in Hood River, and well worth it.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rwjkirby, Thanks so much for visiting and for submitting a review. We are happy to hear you enjoyed your stay, especially our served guest breakfast and shoreline pool. Our new local shuttle service runs Thur - Mon evenings. We hope you can return for a visit soon.

"No plus factor"

2
User 10/02/2020

While the BW+ looks fancy from the outside, and there are suites and villas that appear to be that way, our room was pretty average at first glance. But the bed ended up sagging in the middle and the street lights from outside made the room a little too bright when sleeping. I have seen a lot of hotels upgrade with blackout blinds and it makes such a difference. We didn't use any of the amenities, so maybe that is where this place shines, but comfort is where it makes all the difference.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Megan M, We are sorry that your experience didn't meet expectations. We offer a broad selection of room types. Unfortunately, many who use online travel sites are not aware that discounted rates are often tied to specific room inventory. For the broadest selection of room types and prices, it's best to phone our reservation office or book directly through bestwestern.com while remaining alert to terms for certain room rates. We do feel our amenities add to guest experience, but we agree that the comfort of a room is paramount. Thanks for giving us a chance to explain.

"Wonderful visit"

5
debrabK2117SW, Lewiston, United States 08/02/2020

This BWP is in an excellent location, has a great variety of rooms, nice breakfast choices from a restaurant breakfast menu (you're only responsible for the gratuity) and the staff are very personable and helpful. There is also a walking trail in front of the hotel that is a treat. We would definitely go back and highly recommend that anyone consider choosing this hotel for their stay.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear debrabK2117SW, We're glad to hear your appreciated our location, room variety, helpful staff and included guest breakfast. Thank your for submitting your review, and for the high recommendation. We hope to welcome you back soon!

"Great view of gorge"

4
User 05/02/2020

Stopped for lunch, at off hour, service was excellent, had the fish and chips, well done, enough for me, Have most always stopped on way between Pendleton and Portland or just on trips up the gorge, they have done much upgrading of facility since my last stop in March of '19. Easy access off free way.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear saddlebum44, Thanks for your kind review. We're happy to hear we offer a nice lunch stop between Portland and Pendleton. We look forward to your next visit.

"Gorgeous views, great service and amenities"

5
User 05/02/2020

We recently stayed at the BW Plus in Hood River OR and really appreciated, not only it's location with its beautiful views and right on the water, but the cleanliness and the quality of the hotel and the friendliness of the staff. One of our favorite parts was the breakfast that was included. Instead of a mini buffet of powdered eggs, bacon (if you're lucky) and yogurt, we were able to order off the regular breakfast menu that was elevated from most hotel menus. I recommend the short rib hash! We will go back!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Keri P, We are delighted to hear from you, and pleased that you appreciated the quality of our property, friendliness of staff and location with river views. Thank you for submitting a review, and also for mentioning that our included guest breakfast was one of your favorite things about your visit. We look forward to your next stay!

"We'll be back!"

5
User 01/02/2020

This hotel was a great find...incredible river front property with the amenities to go with it. Friendly staff and beautiful artwork created by one of the hotel owners welcomed us in first class fashion. First floor rooms have sliding doors leading out to the lawn and river front path, which was great for us and our little dog. Loved the large heated outdoor pool and hot tub with adjacent fitness center. Everything was clean and well cared for. Oh....the included full breakfast in the Riverside restaurant was delicious and a much appreciated value. Looking forward to our next visit.

"What a view!"

5
User 31/01/2020

BWP Hood River Inn is the best place to stay in Hood River! The view is fantastic! You can see eagles soar down the river! The restaurant's breakfast is great! Sit down and order, no buffet lines. Great bar, staff and amenities!

"Comfortable Hotel at Beautiful Location"

5
Duddosquare, Olympia, Washington, USA 28/01/2020

This hotel is first-rate. The room was quiet, the bed was comfortable, and the view of Hood River was outstanding. The included breakfast was very good, with a rather unusual menu. The Happy Hour menu in the Cebu Lounge offered great bargains. The only negatives: The TV remote was a special "sanitized" one, not the one that goes with the TV. Neither the closed captioning nor the "input" work. Since my partner is hearing-impaired, this ruled out the TV for us. Although the hotel is wheelchair accessible, the pool is NOT.

"Great place"

5
1whotravels2020, Gig Harbor, Washington 25/01/2020

Fantastic location, great staff, super amenities! Wish we had more time, several breweries nearby, need to return to explore. Beautiful riverside property with paved walking paths. Loved the hot tub and sauna, everything clean and tidy. Several dining specials, two free drinks for my birthday, sweet !

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 1whotravels2020, Thank you so much for letting us and others know about your positive experience. We are happy to hear how much you enjoyed our location, staff and amenities. It sounds like a delightful trip, and again, happy birthday!

"Hood River Inn, always a great place to stay"

5
Y8146JHleem, Hood River 19/01/2020

We stay at this hotel about once a month, it is really a great place, super well run, every one of the staff is just beyond nice and friendly. The restaurant I have felt for years is the best food experience in Hood River.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Y8146JHleem, We're happy to hear you enjoy staying with us. Thank you for being a regular of ours, and for sharing that you enjoy our staff and restaurant. We look forward to your next visit.

"Exceptional Quality and Value"

5
NozyBoy, Bend, Oregon 12/01/2020

The Best Western Plus Hood River has spectacular views, comfortable rooms and a fabulous breakfast. We were delighted with the gourmet breakfast offered. It is located on the Gorge with great paths to stroll on and is convenient for people traveling with their dogs. The location is perfect for a couple minute drive to town.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear NozyBoy, We're delighted to hear you enjoyed our "exceptional quality and value," as well as our Columbia River views, comfortable rooms, and served guest breakfast at Riverside. We hope to welcome you back someday.

"Relaxing getaway."

5
TravelsbyRod, Portland, Oregon 11/01/2020

Very nice hotel with beautiful surroundings. Very clean and well thought out. Staff is VERY attentive and helpful. Great restaurant and lounge. Terrific service and just classy all around. Heated pool, jacuzzi and work out area.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear TravelsbyRod, Thank you for the high recommendation. We're happy to hear you enjoyed our location, attentive, helpful service, and shoreline pool, hot tubs and fitness center. We hope we'll see you again!

"Beautiful inn with a great restaurant"

5
drew3920, Austin, TX 07/01/2020

This was one of my favorite places to stay during our trip to the the Pacific Northwest. The view of the river from the room was gorgeous and the restaurant was superb. Hood River is a lovely town and this elegant hotel was a great experience. Simply the best Best Western I have ever stayed in. Hope to stay there again.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear drew3920, We are so pleased to hear you had a great experience at our hotel, and that it was one of your favorite places on your PNW trip. We join you in hoping you can visit again!

"Family retreat"

5
User 07/01/2020

The Front desk staff was very accommodating to my disabled mother. we enjoyed out family time in their very spacious suite with an incredibly beautiful view! The breakfast servers were awesome young men and we enjoyed Damien the most, he was so pleasant.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Cruiser12477010481, We are delighted to hear you enjoyed wonderful family time in one of our spacious suites. Thanks for your kind comments, including those about our front desk and restaurant staff. Happy New Year to you!

"Weekend getaway "

5
Troessel, Florence, Montana 03/01/2020

Beautiful hotel with a great location. If you're looking for a pet friendly hotel with plenty of outside areas with a beautiful view this is the place. Location is right on the water and right on the walking trail along the weather. Breakfast was included in the main restaurant with a beautiful view of the river. The menu items were a plenty and was very delicious. Came with a pot of coffee and pitcher of water. Two thumbs up!!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Troessel, Thank you for the two thumbs up, and for sharing your experience. We're happy to hear our location, included guest breakfast at Riverside and spacious outdoor areas fit your bill. We hope to see you again soon!

"Stay here in Hood River!!"

5
User 03/01/2020

The staff at this property were amazing. Helpful, happy and positive attitudes even when very busy. Breakfasts were amazing. Rooms were fantastic. We recommend to everyone who wants to visit Hood River!

"Beautiful hotel, spectacular view"

5
crj1222, Portland, Oregon 01/01/2020

The staff here are so friendly, the rooms are huge, and the river views are stunning. Great restaurant on property with delicious food and very kid-friendly, yet romantic Enough for a date night too. The pool!! Omg, it was so warm and with views of the river. So amazing. Overall we loved staying here!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear crj1222, Thanks so much for your high recommendation and enthusiastic review! We are happy to hear our rooms, river views, restaurant, pool and staff all contributed to a great experience. We hope you can visit again!

"Great Location"

5
SpringChickenNot, San Francisco, California 30/12/2019

We thoroughly enjoyed our stay at this hotel- exceeded expectations of a mid level hotel. It is definitely worth getting a room with a river view!!!! The staff were very accomodating; the breakfast was excellent and included. It's offered in their restaurant and off regular menu. Very unlike usual offerings in many hotels. We also enjoyed the lounge for dinner and usually don't eat where we stay, but it worked out for us to do so and we were very satisfied. The rooms are comfortable; there is a nice path to walk along the river. While it was too cold to enjoy the pool, the location by the river would be excellent on a nice day. We would definitely stay here again.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear SpringChickenNot, We are happy to hear your expectations were exceeded during your stay. Thanks for submitting a review, and for mentioning our worthy river views, accommodating staff and included guest breakfast at Riverside. We hope to welcome you back in the future!

"Christmas Outing"

5
ArizonaMisty, Arizona 28/12/2019

This hotel is an excellent get away. The staff are very professional and friendly. The hotel is very well done even with some construction going on. The view is so relaxing and peaceful. The food in the restaurant and the service was very well done.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear ArizonaMisty, We are thrilled to hear you enjoyed an excellent stay with us. Thank you for letting us and others know about your experience, our professional, friendly staff and food at Riverside. We hope you can visit us again someday!

"Great stay"

5
Lisa L, Katy 27/12/2019

Excellent price, service and great breakfast included with stay. Beautiful location on Columbia River with excellent views. Nice place to visit in any season. Great walking path on river runs right by hotel. Starbucks and gas station right next to hotel.

"Luxury at a great price!"

5
Suzieg99, Central Oregon, Oregon 25/12/2019

The hotel was decorated for Christmas. Very classy. The staff at check in, at the restaurant and also at the lounge were very courteous, knowledgeable and friendly. I felt like we were at a top notch, 5 star luxury hotel. The furnishings are a little outdated but everything was in good shape and the entire hotel is spotless. The bang for my buck was such a pleasant surprise. The dinner was delicious. I had clams and pasta, cooked to perfection. My husbands meal was delicious too (yes I had a bite!). The pool and hot tube are outside and heated so we were able to swim in December. There is also an indoor hot tub if you don't want to go out. The pool and workout room overlook the Columbia River. What a view! I will certainly book this location again. Looking forward to it!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Suzieg99, We are so pleased to hear you appreciated our "top-notch" hospitality and our festive decorations during your holiday visit. We are thrilled to hear you had delicious Christmas meals at Riverside and that you enjoyed our shoreline pool and hot tub area. We very much look forward to welcoming you back!

"Very Nice Hotel"

5
User 15/12/2019

Beautiful Hotel by the river. Delicious food. Great menu to pick from. Best complementary breakfast. Parking was close to our room. Hotel has heated pool. Room was very clean. Customer service is wonderful everyone was very nice.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear vanessaluczak, We are thrilled to hear everything was to your liking, from our food at Riverside to our customer service and hotel amenities. We hope your travels bring you back to us someday.

"weekend leisure trip"

4
User 11/12/2019

Overall good experience, cant beat location and conveniece to downtown and the local area. Pool, hot tub and sauna are top notch. Rooms are nice but could use a little tlc. Lounge is a great place to grab a drink and happy hour. Breakfast in the restaurant was disappointing considering the space and view, service seemed aloof and disintersted, more menu options are needed or offer buffet

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rwagner2019 We are happy to hear you enjoyed your stay, and especially our location, shoreline pool, hot tub & sauna and lounge. We also appreciate your feedback on your breakfast experience. We will take your comments to heart, and hope you are able to visit again in the future!

"Busy--deservedly so!"

5
calinurse, Oakland, CA 10/12/2019

For our first trip to Hood River and surrounding area, I searched for a well-reviewed hotel, with convenient and good on-site restaurant, and a river view. BW Plus Hood River Inn seemed perfect. First impressions had me second-guessing the choice. The lobby was packed! The hardworking front-desk staff, with all hands on deck (usually there were two staff people, but they called for a third) did their best--but check-in involved waiting in line and took about twenty minutes. The lovely lady who assisted apologized, saying several groups had checked in simultaneously. So I figured this would be a busy business hotel filled with convention-goers and tour groups --not, as expected, the relaxing family ambiance we sought. Well, that initial fear was unfounded. That this BW provides for both large groups, as well as smaller ones, and all types of travelers, is a compliment to the employees and management here. Our room, with two comfortable, queen-sized beds, was large (seeming even larger with the wonderful view right out the sliding glass door), with two separate sink/counter areas--- one in the bathroom itself, one in the alcove opposite the closet. The bathroom looked recently upgraded and was spotless. Unlike many hotels which lack a place for used hand towels except on the counter, there were towel racks right next to the sinks. There's a small refrigerator, large-screen TV, iron, umbrella, eating table in the room. Other little things that you don't see enough, but which i appreciate: an old fashioned heat lamp in the bathroom (more and more rare) and two luggage racks. (Too often, a two-bedded room provides only one rack--as if only one guests has luggage!) The pièce de résistance? The large deck/balcony, with table and two chairs. Perfect place for riverside relaxation! Two guestrooms' balconies share the one large deck space, with a clear divider between them, but we never saw anyone on the other side. We could see the river, the hills across in Washington, the lovey lawn next to the river, and a great view of the Hood River Bridge. Aside from seeing large groups in the lobby and meeting rooms, based on the quietness, we would not have known there were many other people there. Our room was on the second of three floors, close to the farthest exit/entrance on the west wing side. Entering was easy, as the (free) outdoor parking lot is large...we could go straight into the corridor rather than through the lobby. Some reviews mention traffic noise from the bridge, but what we heard while sitting outside was minimal. Certainly oohing to disturb the peaceful ambiance. Once the door between room and balcony closed, there was no noise in the room. We had both dinner and breakfast at The Riverside Restaurant.I will review it separately, but for now, one word: excellent!!! A delicious breakfast is included in the room price, but if staying at the hotel, consider dinner there also, especially if you love Italian food. Thanks to the uniformly excellent staff ( apologies for not having everyone's names): the busy but gracious and patient front desk people on our arrival, Dani later that evening, Mireya in Housekeeping Dep't, Jasmine and Denise at The Riverside. Thanks BW Hood River for being part of our great vacation to beautiful Oregon.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear calinurse, Thank you for taking the time to submit such a thorough and detailed review. First of all, we very much appreciate hearing that aside from the busy lobby during check-in, you felt our property offered peace and quiet. We were delighted to hear your guest room and bathroom were well-appointed for your needs, that you enjoyed your private balcony with views, and dinner and breakfast at Riverside. It sounds like a wonderful getaway and we thank you for your all-around kind words and compliments regarding your stay. We are delighted to hear you enjoyed your Oregon vacation and hope you will be able to return for another visit.

"Another great Best Western experience"

5
User 03/12/2019

Great property great food great service. I was extremely satisfied. VERY reasonable rate as well!! Prior to this stay I was using HIE which kost my business due to high rates, poor service & complicated, useless rewards program, never going back to HIE. HIE is acronym, figure it out.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Voyage763842, Thank you so much for sharing your great experience. We are happy to hear you were extremely satisfied with our hotel value and service as well as meals at Riverside. We hope to welcome you back soon!

"Customer Service Galore"

5
Jennifer G, Olympia, Washington 02/12/2019

We have stayed at this hotel for Thanksgiving for 4 years now. It has become a tradition for us. The restaurant food is great and the hotel and restaurant staff are way above the norm. We love this place!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jennifer G, Wow! We are delighted to hear we've become your Thanksgiving tradition. We appreciate your praise of Riverside's food and service, as well as our general hospitality. We look forward to continuing this tradition with you.

"Wow! Great place for a weekend outing"

5
pattiprto, Keizer, Oregon 01/12/2019

My son invited us to spend Thanksgiving here with his family. We had a suite but the rooms looked great too. Oh my! Indoor and outdoor hot tubs, very warm pool, great exercise equipment and unbelievably gorgeous views of the Columbia River Gorge. Very nice walking trail along the river and nice little town....oh...and wineries!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear pattiprto, We are delighted that your Thanksgiving getaway was so enjoyable. Thanks for submitting a TripAdvisor review, and for sharing the things that made your experience so positive, such as our shoreline pool, hot tubs, fitness center, shoreline path and river views. We hope your travels bring you back to us.

"Moving journey"

5
Linda L, Sandy 01/12/2019

This is an excellent hotel right on the river with great views. The restaurant is fabulous with reasonable prices. Breakfast was included and we actually had a choice of meals. Not just a breakfast buffet! The rooms were clean and comfortable and well prepared. Staff were friendly, helpful and courteous! Great customer service!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Linda L, Thank you for staying at the Hood River Inn and for sharing that you found our hotel "excellent" and restaurant "fabulous!" We appreciate you mentioning the things that stood out to you, and hope you'll visit us again.

"Impeccably Run Hotel with Friendly Service "

5
User 30/11/2019

I stayed here with my family for three days at Thanksgiving. Every employee was professional and friendly: the person who took the reservation; check-in desk worker; cleaning staff. That was the most important part of the vacation for me. The room (#379) had a nice river view and balcony. Every thing was clean and comfortable. I cut my hand and the staff gave me antiseptic spray and a band aid. My toddler fell asleep so we were able to call and get a later checkout (we also checked in an hour early). This kind of reliably meticulous service is what makes us come back year after year.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Micah455, Thank you so much for your praise. We are delighted to hear that you return each year because of our friendly, professional staff, river views, and comfort. We are happy to hear you had a wonderful Thanksgiving weekend and look forward to your next visit.

"Wonderful Stay"

5
User 26/11/2019

Stopped for one night in Hood River and decided to try the Best Western Plus Hood River Inn. We had a wonderful stay, the motel and it's amenities are first rate. Beautiful views of the Columbia River from the public areas and a very comfortable guest room, also with a great view of river and bridge.

"Amazing view and pool area"

5
missybee59030, Missoula, Montana 26/11/2019

This is a lovely hotel, spend the few extra bucks to get a river front room! The outdoor heated pool and hot tub are awesome! There is also a dry sauna-wow! The rooms are nice and clean, but not fancy. The restaurant has really good food, service is friendly but a bit slow. Overall, we will stay here again!

"Just do it"

5
User 25/11/2019

We only live 45 minutes away but love to take a break in this rare river side lodging with pool, hot tub, and sauna with a top notch restaurant. The views can not be beat; except by the food and service in The Riverview. Jasmine provided us fantastic service for our anniversary. We look forward to the rest of our stay!

"Wonderful Birthday!"

5
User 21/11/2019

I stayed at this property for my birthday and was given a beautiful Suite!!! The view is breath taking day or night, and watching the trains and barges going up and down the river/rivers edge was so relaxing. The restaurant and bar were clean and beautiful. The lighting was perfect and the service was amazing! I would recommend this property to anyone looking to relax!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear dahlson20, Thank you so much for your kind review. We are happy to hear you enjoyed your birthday, as well as many aspects of your stay. We thank you also for your recommendation and hope you are able to visit us again.

"Always happy to stay here"

4
EricS832, Portland, Oregon 18/11/2019

Great views, excellent service. Parts of the hotel are showing age, but it is very clean and really an enjoyable place to stay. They used to have a shuttle and I didn't see that - it was nice to be able to catch a ride up to down, which is a bit more than a short walk.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Eric, Thank you for sharing your review. We are happy to hear you found our property enjoyable, with great views and excellent service. We hope you're able to visit us again in the future.

"Wonderful stay at the Best Western Plus Hood River Inn"

5
551hillaryt, Portland, Oregon 18/11/2019

The rooms are very comfortable and afford a beautiful view of the Columbia Gorge. The people who work there are friendly. By staying at the hotel we were provided with a large, excellent breakfast with no additional cost. We also enjoyed a delicious dinner at the hotel restaurant and because we were guests had half off one of the meals. We enjoyed walks on a trail along the river and by a harbor. I highly recommend this hotel.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 551hillaryt, We appreciate you taking the time to submit a TripAdvisor review. We are pleased to hear that you enjoyed your stay with us, including an "excellent" served complimentary breakfast and our shoreline path. Thank you for your high recommendation and we hope you can visit again.

"Amazing hospitality from the moment we arrived!Always greeted with a smile."

5
User 17/11/2019

Love this place! Our room was clean which made it very comfortable. The view was amazing! this was mine and my amazing man first time in Oregon. I can not forget to mention Luis our waiter for breakfast (best breakfast)who need's to be a promoter for Oregon besides his Amazing customer service, Without him letting us know Oregon's most Beautiful must see location that should be seen for our 6 day stay. Most likely would have missed so much if it wasn't for him . Thank you so much Luis, I've been in customer service for 25 years and Best Western plus, in Hood river, Oregon has the best employees! See you all soon!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mike & Virginia Stevens, Thank you for such a flattering review! We are so pleased to hear you enjoyed a comfortable room and amazing views, but expecially delighted to hear that Luis provide such top-notch customer service. We will be sure to pass along your kind words to Luis. We are thrilled that you enjoyed your first visit to Oregon and hope there will be more.

"Room with a View"

5
Sarah P, Lake Tahoe (Nevada), Nevada 17/11/2019

Hood River has become one of our favorite places to visit and it just became better with the discovery of this Best Western Plus which is situated right next to the historic river bridge on the waterfront along the river path which runs all along the river. Patio rooms along the river front, restaurant, bar, pool and jacuzzi all along the river front. It was beautiful and relaxing. Add to this a great happy hour and 5 star food in the dining room. Walked the river trail in the evening to watch the sunset and morning to watch the sunrise; amazing. Will return in the spring to have happy hour on the enormous patio which, of course, fronts the river. Did I say the pool and jacuzzi front the river?

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Sarah P, Thank you so much for taking the time to share your kind review full of many details. We are thrilled to hear you enjoyed many of our amenities including out shoreline path, pool and spa, along with our onsite restaurant, Riverside and Cebu Lounge. We look forward to your spring visit!

"Amazing Stay!"

5
User 14/11/2019

Everything was as promised. Great river view room, free breakfast, hospitable staff, great pool and hot tub even in November. Nothing short of a fantastic stay. We enjoyed ourselves so much we are already planning another family getaway.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Charice K, We are thrilled to hear you had a "fantastic" stay! Thank you for your kind review. We are happy to hear all your expectations were met, and we look forward to your next visit.

"Hood River Best Western Plus"

4
User 14/11/2019

Very peaceful and comfortable hotel with amazing views of the Columbia River. Wonderfully accommodating staff. Conveniently located for sightseeing and exploring. The room and entire facility had great amenities-from the in room frig to the gym and pool!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Dekapori, We are happy to hear you enjoyed your stay with us and the amenities we offer. Thanks sharing and we hope you visit again in the future!

"Good place to stay in Hood River"

4
WeHike_10, Santa Fe, New Mexico 12/11/2019

nice view of the river, breakfast included with stay is a very nice feature, staff friendly and helpful. Hall ways clean and in general hotel is well maintained. But I do resent haveing to write a 200 word review

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear WeHike_10, It's great to hear you enjoyed our river views, included guest breakfast and friendly, helpful staff. We thank you for your kind, brief review!

"Wonderful Hotel in a Scenic Location"

5
colt123, Vancouver, Washington 11/11/2019

My husband and I spent 2 nights at this Best Western using membership points we had saved. We were very impressed with the setting right along the Columbia River. There is some construction going on in the front parking lot as they expand a meeting room, but there was still plenty of room to park. The hotel interior including lobby, hallways, rooms and restaurant are very attractive with warm, woodsy tones and decor. Desk staff were efficient and friendly. We had a spacious river front "view" room with king bed. It was well equipped with microwave, fridge, coffeemaker, desk, comfortable chair with ottoman, flat screen tv, closet and even 2 luggage racks (most hotels only provide one). The free wifi worked well. The bed was comfortable with plenty of pillows. Our only complaint might be some noise from the people next door when they laughed, coughed or had their tv going. It wasn't a problem, and was most likely because we had an adjoining door which isn't as sound proof. The free breakfast in the restaurant on-site was amazing! Guests can choose any entree item off the menu, and all of the food was well prepared and tasty. Service was also excellent. We didn't use the pool or hot tub because they are outside and the weather was cool, but they looked well maintained and had a view of the river. We would definitely stay here again.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Colt123, Thank you so much for sharing your detailed review of your experience with us. We are thrilled to hear you enjoyed your two night stay with us and found the room comfortable. It's great to also hear you enjoyed our included guest breakfast at Riverside. We hope you're able to visit us again soon!

"This hotel is a "designation" for us....."

5
User 11/11/2019

Beautiful hotel, friendly, helpful staff and amazing location. We love to have their wonderful fish and chips on the deck in the Summer and watch the Columbia River roll by. We adore Hood River: walking and shopping in town and doing some wine tasting. The Hood River INN is our home away from home while visiting one of our favorite places to hang out.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 521kathy, We appreciate your kind words regarding your stay with us and are thrilled you consider us "your home away from home." Thank you for sharing your experience. We look forward to your next visit!

"a guaranteed comfortable place to stay... staff and price are another issue...."

3
Kenan C, Seattle WA USA 06/11/2019

clean place... some staff didn't seem friendly where as other staff went up and above the call of duty... well anyway the few negative staff and finding out people booking same day got same room for almost half what i paid in advance. is what greatly effected score..

"Almost a Premire and better than most +'s"

5
normw524, Florence, Oregon 01/11/2019

By far one of the better BW+ hotels for the price. Friendly staff, clean rooms, nice TV and good WIFI. The river view is outstanding. Above all else the attached restaurant (Riverside) makes this the place to stay. I will review the Riverside under the restaurant category. If you stay here and are not a member this will make you want to join.

"Good stay. But not Great"

4
IScott360, Vancouver, Washington 29/10/2019

This was a good hotel. Clean and presentable. Staff was nice and accommodating. Bed left much to be desired in the comfort department. Price was a bit high, but, breakfast was top notch. I would stay here again

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear IScott360, Thank you for sharing your experience with us. We are happy to hear here were many things you appreciated about our property. We hope you are able to visit again!

"Hood River Surprise"

5
User 24/10/2019

Hood River Inn provides a comfortable, convenient stay. The restaurant and lounge are well above the average one would expect in a chain motel. If you are looking for a consistently good meal and service in Hood River, this restaurant is the place. It appears to be a favorite of locals as well as travelers. Accommodation reservations are strongly advised year round. Hood River Inn is busy with business as well as leisure travelers.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Tour00770964213, We appreciate you taking the time to submit such a thoughtful review. We thrilled to hear you found your stay at the Inn comfortable experiences, and we appreciate you mentioning our restaurant and lounge provide consistently good food and service. We hope you are able to visit us again soon!

"Nice view and fantastic breakfast!"

4
Linda F, Cape Girardeau, Missouri 23/10/2019

My husband and I stayed here Oct. 5 and 6 2019. The view, the breakfast..wow! We have stayed in many Best Westerns but this one, although a little more pricey, was also more "fancy" and well worth the extra $$. I chose this hotel over others mainly for the river view and was not disappointed. It was nice to see the sun shining in the morning over the river with the mist rising! Our room was a river view King on the 2nd floor and was quiet, clean and comfortable but nothing spectacular. I only wished it had had a balcony. There was a nice paved trail that led to the little beach area on one side of the property where there was also a nice looking pool (but we did not use although some people were). It was nicely lit at night, too. This trail also led downtown if you wanted to walk there but we only walked as far as underneath the bridge and a little beyond to watch the boaters. We used this hotel as a "home base" to see Mt. Hood and the area so the location was great for that. The breakfast was amazing!! This was no buffet style, help yourself breakfast. Our server/waiter the first day was Luis and he was great! Very helpful to us. The dining room in the restaurant was very nice and big, overlooked the river and the food was absolutely delicious and they served HUGE portions, more than we're used to eating! The dinner, although a little expensive, didn't fail to please! There were a few negatives but not deal breakers, thus the 4 instead of 5 star rating. Our first impression was disappointing. The building itself is not that spectacular looking and the parking was tight, but there was construction going on at the time so that's understandable. And while the staff was polite, I have to say they did not explain anything about amenities or a pool/hot tub, canoes, walking trail, etc. We just found out by accident while walking the property. So I think the staff should mention what they have and not just assume we know. Also, the restaurant staff and front desk need to be a little more coordinated as one said the restaurant was booked, the other said there were tables and got us in right away. Other than that...no real complaints. All in all, we would stay here again. It is a lovely setting in a beautiful state.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Linda F, Thank you so much for your detailed review, and for choosing the Hood River Inn for its river views. We are happy to hear you were not disappointed! If you come in the future, you might reserve directly by phone to request a balcony, or put that in your online reservation notes on bestwestern.com. We are happy to hear you two enjoyed our served guest breakfast at Riverside and other amenities. We appreciate your feedback about mentioning them to guests who may not be aware. We hope you enjoyed exploring our area and that you are able to come back for another visit in the future.

"Fabulous experience!"

5
AnneOregon77, Bend, Oregon 23/10/2019

I love this hotel & we've stayed several times! This 2 day stay was to celebrate a birthday & everything was excellent! Our large river view was perfect for the misty days! We were able to see many rainbows! The full breakfast is always a treat! I think it's the best free breakfast in an hotel! Our waitress was outstanding!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear AnneOregon77, We are so happy to hear you've enjoyed several stays with usI Thank you for choosing the Inn over and over again. We are happy to hear the birthday celebration was a success, with enjoyable views, made-to-order breakfast and great service. We hope to see you again soon!

"Great Views! Great Breakfast"

5
GeeNC, NC 23/10/2019

Go for the views and stay for the breakfasts! Next time I would definitely spend the extra money and get a Riverview room. We saw them while the staff was cleaning and they are amazing. The parking lot rooms are still lovely with comfortable beds and a more spacious layout then most hotels. The two highlights for us were 1) The heated pool and hot tub with River views 2) The menu breakfast and staff.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear GeeNC, Thank you for submitting your gracious review! We are glad to hear you enjoyed your room, views throughout the property, our shoreline pool & hot tub and your breakfast experience at Riverside. We appreciate you mentioning highlights of your stay, and hope someday you'll visit again!

"Exceptional place to stay in Hood River"

5
ldwhittemore66, La Grande, Oregon 20/10/2019

The Hood River Best Western Plus is a very nice place to stay. Rooms with a beautiful view of the Columbia River and nicely decorated. They have specials on dinner and breakfast which make the price of the room more affordable and the food is exceptional!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear ldwhittemore66, We're happy to hear you had a wonderful stay. Thank you for submitting a review, and for mentioning the added value with our included guest breakfast and dinner specials. We hope you'll visit again!

"Hood River Trip"

5
Glenn W, Puyallup, Washington, United States 18/10/2019

Our stay at the BW Hood River Inn was very relaxing. Resturant and Bar services were excelent and the hotel staff were very friendly and helped us find locations to visit in the area. We will book another trip at the Hotel.

"Great place if you don't mind a little bit noisy"

4
Toby L, Sherwood, Oregon 17/10/2019

Great location with wonderful foods! Noise from I-84 was rather disturbing in the night! You won't be able to turn on the fan to dilute the noise from outside -- you need to have either heating or cooling kicking on at the same time! A lots to do nearby! Be aware of waiting time for breakfast, it could be taking quite a while to be seated. But it is worthwhile waiting!

"Excellent location"

5
User 17/10/2019

Beautiful location with walking path along river nearby. Easy drive to the falls and fruit loop. Breakfast was included and had a range of options. Dinner was delicious and received a discount for going green.

"GREAT BEST WESTERN"

4
Carole S, Eugene, Oregon 16/10/2019

I'll start with saying I'm not a fan of Best Western because of their use of all paper products in the room and for their generally poor breakfasts served on all paper products - BUT THIS BEST WESTERN IS THE EXCEPTION TO ALL OF THAT! I would have given them a 5 star review except we had a king size room with a view of the parking lot - which was OK - BUT no way to open any windows for a little fresh air. The room was clean, the staff friendly and helpful, and there were GLASS cups and glasses in the room. Their breakfast included with the room fee in the Riverside restaurant was amazing. (I gave that restaurant a 5 star review) I would definitely recommend this hotel and stay here again but I would request a room with a river view and not so close to the freeway. There is also a nice path to walk along the river

"The best Best Western!"

5
User 16/10/2019

Nice surprise, on the River our room had a great view, the restaurant was wonderful knowledgeable waiter you picked two great wines for us and recommended the best beer salad ever, and nice rooms too!

"Amazing every time!"

5
Dan G, Hood River, Oregon 10/10/2019

Awesome restaurant on the property, Cebu Lounge has excellent happy hour, the pool is amazing and gym equipment is nice. Great location. You will want to stay in the rooms with the views of the water. On-site watersports rentals in the warmer months and the easiest location to access Hi 35 which takes you straight to mt Hood, I must see while in the Gorge.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Dan G, Thanks for taking the time to share your experience. We are happy to hear how much you enjoyed our restaurant Riverside, Cebu Lounge, our shoreline pool and fitness center. We hope to welcome you back someday.

"Great restaurant on-site. Rooms somewhat average. Nice location on the river within a mile walk of the town."

4
dwfr, California 10/10/2019

LOOKS NEW, BUT ISN'T I was teetering between a 3 or 4 rating for this hotel. It feels like an older hotel that has been renovated to look modern, but there are signs of wear in the room like mold around the bath and a bathroom door that didn't look like it had been replaced in the reno. What pushed it into a '4' was the friendly service and the unexpectedly good on-site restaurant. It's also conveniently located within a 1 mile walk of the town and has a nice location on the Columbia River. There's free outdoor parking and a newer outdoor pool and hot tub with a view of the river. We were fortunate to have been upgraded to a King Executive Suite (We must have smiled right!) which had 2 sinks, a tub/shower, iron, hair dryer, an umbrella, flat screen TV and a balcony with views of the river. The complimentary hotel toiletries looked upscale, but the shampoo didn't foam up very well. The room was quiet. NOT YOUR AVERAGE HOTEL RESTAURANT We were given a coupon for the restaurant -- buy one entree, get 50% off another -- which we used. There was an hour long wait for the restaurant, so we sat in the bar seating area, which was fine except the view wasn't as good. The food is locally sourced and was surprisingly excellent. I enjoyed salmon over gnocci with fresh veg and a glass of white wine. We spent an afternoon in the town of Hood River although I didn't think there was much to see. This really was just a stop to rest our heads before continuing on our self-drive along the Columbia River before returning to Portland. If you found this review useful, please click the thank button. :)

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear dwfr, We appreciate your detailed review and candid feedback. We're happy to hear that our friendly service and great on-site restaurant added to the quality of your stay. Our property celebrated its 50th anniversary two years ago. We make renovations in stages with the hope that every bit of the property is updated on a regular basis. That said, we try to conserve the mid-century modern decor. We are pleased to hear you enjoyed Riverside's menu featuring locally sourced ingredients. We hope you'll visit us again!

"Very Nice Stay in the Gorge"

4
Alverda3, Spokane, Washington 09/10/2019

This was our first stay at a Best Western Plus and we were surprised at how nice it was, compared to other Best Western's we have stayed in. Our room was on the 2nd floor and was nicely appointed, as well as being freshly updated. The staff at the hotel was very nice, right down to housekeeping. Breakfast was a total surprise, as our meal was as good as anything you might expect in a nicer bistro, and it was nice to see a menu that was devoted to locally sourced ingredients. The grounds of this establishment are great, as it is located next to the river and a walking path into town. The only downside of this location is that it is located next to the bridge and can be noisy, depending on where your room is located. Even so, I wouldn't hesitate to book a room here again. A very good value for the money and the staff is excellent.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Alverda3, Thank you so much for your gracious, flattering review. We are pleased to hear that our quality appointments, amenities and staff added to a nice trip. It's also great to hear you enjoyed our served guest breakfast at Riverside. We hope to welcome you back again in the future!

"Beautiful location. Nice hotel with minor issues"

4
Rich510, Oakland, California 09/10/2019

Very nice location on water. We had executive level room on water. Not cheap. The biggest issue was an old heater/air conditioner that was very noisy, sounded like a model T Ford whenever it cycled on. We complained to staff but it was late at night and did not want to change rooms. Also the lobby bar and restaurant were crowded with noisy conventioneers so we ate elsewhere. We did have the free breakfast the next morning and it was mediocre.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Rich510, We appreciate your feedback and are happy to hear you enjoyed the location of our property. We apologize for the inconvenience caused by the heater/air conditioner. We promise to have that checked out. We hope you enjoyed your visit to Hood River.

"Great meals!"

4
triphelp555, switzerland 09/10/2019

While travelling through we just stayed one night, but for the food, I would have loved to stay longer! We had a delicious dinner and excellent service. The room was on second floor too close to the bridge. The noise was disturbing and stopped me from sitting on the balcony and watch the river and the birds. The breakfast was the best I ever had on this trip or even during al trips to the US over the last years. It even topped the delicious dinner. There's great food freshly prepared with the best ingredients and seasoned in the manner of high class restaurant.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear triphelp555, We appreciate your kind review. We are thrilled to hear that you found the breakfast "the best you've ever had on a trip!" We hope you can return for a longer stay in the future. Please enjoy the rest of your trip and happy travels!

"Amazing stay"

5
MataoSR, Nelson, New Zealand 02/10/2019

What a wonderful hotel!! River front views and snow to boot! The room was extremely well appointed, quiet, and exceptionally clean. The Riverside Restaurant had amazing food and an exceptional wine list. Plenty of amenities, and super close to fast food and mini marts. Amazing views from the Riverfront Suite, and I was lucky enough to watch the river as snow fell all around.us. I stayed for business, but I'll definitely bring the family back.

"Amazing hotel "

5
606darrenc, Fleet, United Kingdom 01/10/2019

Perfect location right on the river. Get a river room view if you can as that was excellent. Restaurant was good although a little busy and would suggest going to breakfast early. Bed was slightly uncomfortable but that was a minor concern. Great hotel in a great area.

"Best place to stay in Hood River!"

5
User 30/09/2019

We always stay here when we are in the Hood River area. The service is excellent as well as the restaurant, location, view and service. I always recommend it to people if they are coming that way. We will be back!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Explore718382, We are honored to have you as our repeat guest, and thank you for letting us and others know our service and on-site restaurant keep bringing you back. We look forward to your next visit.

"Wedding in Hood River"

5
kklynn, Portland, Oregon 29/09/2019

We were in Hood River for a family wedding. People are staying in many different places with mixed reviews. This hotel was fantastic. Great views with wonderful walking path along the river. The rooms are clean and well appointed. The complementary breakfast was delicious with many options to choose from. I would highly recommend staying here.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear kklynn, Thank you for your high recommendation! We are delighted to hear our property was a "fantastic" stay during your family wedding. Thank you for sharing you enjoyed our views, shoreline path, and included served breakfast at Riverside. We hope to welcome you back someday!

"I'd stay here again "

5
BarbaraLee, Florida City, Florida 29/09/2019

This was the perfect location to stay after a family wedding. Clean and spacious room, comfortable bed, quiet. The best part was the complimentary breakfast in the Riverside restaurant. Order off of a varied menu. Much more than the do it yourself buffet I expected. All enjoyed their food - chorizo frittata, protein bowl with lots of veggies and quinoa and lentils, and hash.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear BarbaraLee, We appreciate you taking the time to submit a review and sharing your experience. We're so pleased to hear you found our location perfect, room comfortable, and especially liked our included served breakfast at Riverside. We hope you'll be able to visit us again.

"A great hotel for travelers & tourists along I-84 east of Portland"

4
ValhallaIdaho, Lahaina, Hawaii 23/09/2019

The Best Western Hood River Inn is located at 1108 E. Marina Way, Hood River, Oregon, telephone 541-386-2200. It is a Best Western Plus facility which includes amenities such a beautiful swimming pool & workout facility, restaurant and small business center. So, accordingly, this is not a bargain/discount-type property as it presents a somewhat higher standard of accommodation. Also, the property is located alongside the Columbia River with a beautiful view – further enjoyable by taking a nice walk along the pathway provided along the river. And the hotel is easily accessible from Interstate 84 for those traveling by car. The hotel is nicely laid out with the main building being connected to 2 wings containing most of the rooms. This layout allows a feel of privacy as the wings are spread out with a beautiful view for those rooms on the river side. Although the hotel appears to have been built several decades ago, it still has that elegance look even though a bit of aging can be detected – and, however, the luxury element it must have had when new no longer exists. The hotel offers free wi-fi, discounts, and reward points towards free nights. Also dining is available at the Riverside Restaurant and contrails available at the adjacent CEBU Bamboo Lounge, both located in the main building. Our room was large & comfortable with a king-size bed. The bathroom was typical “hotel” in both size & layout. The room had both a microwave oven and a refrigerator. It had a nice desk. Parking was free and excellent. And the staff was particularly attentive and friendly. We also noted that the community appears to host a fair amount of tourism and special events such as weddings and business meetings which attracts a fair amount of activity and guests to the hotel. In our case, it was a wedding. Advance reservations are recommended.

"Great location and staff"

5
Tony C, Corvallis, Oregon 23/09/2019

A great location with solid amenities (e.g., the pool). Comfortable rooms and helpful staff. The included breakfast voucher makes for a delightful hotel-provided meal. Not a "resort" experience if you're looking for that, but it's had to beat!

"great hotel"

5
User 22/09/2019

Hotel is right on the Columbia river. Room was very clean and comfortable. The included breakfast was excellent. My only complaint was the parking. Many people come to use the bar which takes away from guest parking.

"Beautiful"

5
cdcooper1973, Puyallup, Washington 22/09/2019

This hotel is absolutely beautiful. My room faced the river. The rooms were very clean. The staff was amazing. The food was delicious and the staff serving were very kind and on top of things. I highly recommend this hotel and hope to come again. Was here for my son's wedding, and the hotel was very relaxing and welcoming.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear cdcooper1973, Our many thanks for the high recommendation. We are happy to hear our accommodations provided a relaxing and welcoming respite during your son's wedding festivities. Thank you for sharing your kind comments about our rooms, our staff and food at Riverside. We hope you can visit again!

"Right on River"

4
vicsdahlias, LI NY 21/09/2019

Hotel is a decent size.West & East Wing.Nice path in back of hotel to walk near river.Bed was good & pillows.A/C doesn't turn off. Big room. Towels & toilet paper alittle rough on skin. A green hotel,which is great. There is a restaurant connected to hotel.You get a coupon for breakfast,which is free. And a discount for dinner. Food was excellent both times. Sat outside on deck by river,was really nice.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear vicsdahlias, Thanks so much for staying with us, and for offering many details and highlights of your stay. We appreciate you mentioning that food fro breakfast and dinner at Riverside was perfect, and that you enjoyed your meal on the deck. We hope you'll have a chance to return someday.

"Paradise found!"

5
User 19/09/2019

Headed to Spokane and needed to stop for the night. What a lovely surprise! Everything from the room, pool, river view, restaurant and staff was perfect! Will definitely return for a longer stay! Absolutely wonderful!!!

"Continues to Satisfy"

5
denniswJ5470JJ, Nine Mile Falls, Washington 18/09/2019

We splurged and stayed in the Waucoma Suite in the west wing. This river view room is actually two standard rooms size. The right side is the living area and kitchen. It has a sleeper sofa, two stuffed chairs, dining table and chairs, and gas fireplace which does heat nicely. The other half of the suite has the king bed ( very comfy), and a nice stuffed chair. This is a handicapped room. We have a daughter in a wheelchair. The room was very accessible with extra wide doors and plenty of room to maneuver in the rooms. Bathroom has floor level walk in large shower equipped with handrail, folding bench, and a very adjustable shower head on hose. Both halves have access to large private balcony over looking the river. Second floor unit, room 263.

"Comfortable stay"

5
User 17/09/2019

Good sized room, close to the river walk which takes you right into the cool brewery area, excellent bar/restaurant, gym, scratchy sheets and ruffff towels but the free breakfast is huge plus...pillows were solid

"Needs updating and maintenance for the price"

2
Cheryl F, Portland, United States 17/09/2019

The setting for this hotel is beautiful and peaceful, right on the Columbia River. We've stayed at this hotel at least 7 or 8 times over the years - but it is running down - and am not seeing a lot of updating in the rooms - and on our last visit - the AC needed to be on as it was warm in the room - but it produced a highly offensive odor. So, we needed to open the sliding door for air at night - but there was no screen on the door. Breakfast was "tired" - in that the menu is losing its variety - and it took a long time to get served. I don't know that there is a better hotel in Hood River, OR - as this one is probably the best location. But I'd like to see the hotel put some money into some updating to justify the high cost of their rooms. We like to stay there at least once a year - but next year, I'll investigate another spot.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Cheryl F, We appreciate your repeat visits over the years, and thank you for taking the time to submit a review. We regularly update rooms in the hotel section by section. For future visits, please call our reservations line directly for the broadest selection of room types and prices, or book through bestwestern.com while being alert to terms for certain room rates. If you use other online travel sites, it's important to be aware that discounted rates may be tied to specific room inventory or restrictions. We hope this helps, and that we'll see you again next year!

"Great views"

3
dagwhite, Bellingham, Washington 17/09/2019

The hotel is clean and updated, however, there is some maintenance that should be done to the exterior. The staff is friendly and helpful. The food is not celiac-friendly even though the menu offers gluten-free items - beware. My husband said the food was very good.

"Unsurpassed views"

5
betteh457, Hollister, United States 12/09/2019

Stayed one night in this beautiful Hood River resort.. never wanted to leave. It's just a short , easy walk to downtown Hood River, a fun little town with friendly folks. But once settled in your room , you most likely won't want to leave. Truly a unique one of a kind place. Hope to return!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear betteh457, Thank you so much for your five-dot review. We are so happy to hear you enjoyed your stay with us and hope you can visit again in the future!

"Stay by the bay"

5
User 10/09/2019

We arrived later in the evening. greated, assisted, and care for in the best way possible. Our room was facing the bay on the top level. The balcony was clean and so was the room. All in all wonderful

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Daniel M, We appreciate your short and sweet review. Thank you for mentioning a number of things that made your stay with us enjoyable!

"A wedding in Oregon"

5
Patty C, Rockville, Maryland 09/09/2019

We had never been to the Hood River area but were there recently for a wedding. The staff at the Best Western Plus was outstanding. A very nice and friendly large bar area. Our waitress Kaeven [sp?] gave us outstanding customer service. The food in the restaurant was amazing. We had not planned to eat most of our meals there, but the extensive menu kept us coming back.Breakfast was delicious and there were many choices. Dinner was amazing with the homemade pasta dishes, plus many other dishes. The location, on the river, had gorgeous views. We enjoyed sitting on the deck at dinner time. The hotel was very close to everything we needed to drive to and we enjoyed the walkway convenience of walking into town.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Patty C, Thank you so much for such a generous review. We are thrilled to hear you enjoyed your stay as well as your numerous meals at Riverside. Thank you for your kind comments about our staff, too. We hope you'll be inclined to visit Hood River again, and that we can welcome you back.

"Best Location"

5
Terri R, San Diego, California 08/09/2019

This hotel provided a central location to all local site-seeing activities. Off-site fast-food chain restaurant and coffee shop within 100 yards of hotel, walkable. Easy freeway access and two gas stations are super close. I thought my room was a little pricey but it was Labor Day Weekend. Restaurant breakfast was good both times but get there before 8:30am to avoid crowds. Free coffee setup outside restaurant before breakfast.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Terri R, We are happy to hear you enjoyed our convenient location and served guest breakfast. We hope you're able to stay with us again in the future!

"Quick trip to Hood Rivet"

4
JenHopek, Tucson, Arizona 07/09/2019

My husband and I stayed one night in Hood River and were very pleased with the Best Western. The views from our ground floor room were amazing. The hotel also had lots of great amenities to include an umbrella in the closet for rainy days! It is a little over a 1 mile walk to downtown along the River path which is beautiful. Service was excellent and room was clean. The only downside was the mattress... it likely needs to be replaced.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear JenHopek, Thank you so much for your kind review. We are so happy to hear you and your husband enjoyed your stay with us, and that you appreciated our many amenities. We hope your travels will bring you again soon!

"great location!"

5
User 06/09/2019

Very nice accommodations with a nice lounge and restaurant with outdoor deck. Very close to the water and views were great of the Columbia. Walking distance to downtown and riverside trail. Mt. Hood is an beautiful hour's drive away.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 759ron, We appreciate your five-dot review and your sharing of the things that you enjoyed about your stay. We're happy to hear you enjoyed many amenities at our property plus our location. We hope you'll visit us again!

"BEST IN THE WEST."

5
scottrosenberg, Eugene, Oregon 06/09/2019

The staff, restaurant, view, and the rooms could not be better. This place is one of those hidden gems of the Northwest. We spent five nights at the hotel and ate at the restaurant at least twice a day. Go there you will be happy!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear scottrosenberg, What a heart-warming review! Thank you for sharing your thoughts on our property. We are thrilled to hear of your enthusiasm and high recommendation. We hope to welcome you back again!

"Great stay at the Columbia River Gorge"

5
pwittmaier, San Antonio, Texas 05/09/2019

This hotel is fantastic. Great location, room, food and proximity to Mount Hood. The room was very good size and the bed was very comfortable. We received the free breakfast option and the food was fantastic.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear pwittmaier, Thank you so much for submitting your review. We appreciate your kind words and hope you are able to visit us again in the future!

"Long Weekend Getaway"

4
dcubedwa, Seattle 03/09/2019

This is the second year the family has met up in Hood River and stayed at this hotel. It has a variety of accommodation types, the staff is great and the free breakfast is in the restaurant overlooking the river and is well above the typical free hotel breakfast. The building is a little dated but it didn't seem to be an issue. Both the pool and the gym are very nice and we were able to walk to a lot of different sights including into town. We also had a great time a happy hour in the bar. Highly recommend this hotel.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear dcubedwa, We are so thrilled to hear your family has enjoyed stays with us two years in a row, and are pleased to hear you've discovered our variety of accommodation types. Thank you for your high recommendation. We hope you'll stay with us again during your next visit to Hood River.

"great location but quality wasn't the best for the cost"

3
User 03/09/2019

The location of the Best Western is great! It is right on the river and beautiful. The restaurant onsite had amazing food and a fabulous choice of wines. The beds were very comfortable. The only thing I did not like for the cost ($307 per night) was that the towels were old and rough on the skin, the fitness center is REALLY small and there were a lot of stains on the carpet (doesn't look too clean), the pool looks way bigger on the website - I went to the pool and couldn't even swim/ layout because there were so many people and there weren't enough chairs - about 8 people were laying on the ground.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Kelly M, Thank you for submitting your Trip Advisor review. We appreciate hearing your feedback and are happy to hear you enjoyed our location, our onsite restaurant, Riverside, and that your accommodations were very comfortable. Please note that peak season and holiday weekend rates are our highest, and we encourage you to check back for lower non-peak rates. We hope to see you again!

"This a great 150 dollar a night hotel. Except it charges 300."

3
Jay C, Bend, Oregon 30/08/2019

Good location. It is truly right on the water. The views if your room was on that side of the hotel would be great. The air con unit was noticibly loud and could not be turned off. The bed was one one of those ones that was soft enough or old enough that it was like sleeping in a hammock. Be aware that the "main floor" is actually the basement or lower walkout so accessing it from the lobby level floor with luggage is not recommended. The included breakfast was quite good and the staff were all very helpful.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jay C, Thank you for your kind words about our property, included guest breakfast and helpful staff. To clarify our room choices, it's always wise to speak to our hotel reservations staff directly when possible to discuss your preferences. We have a wide range of rooms in varying sizes and price ranges, half of which are view rooms, and some with patios or balconies. During peak season, one generally finds higher rates, but if one is flexible, mid-week or off-peak dates are often more reasonable. Thank you for sharing your experience.

"Work Trip to Hood River"

3
DougBuchanan, La Pine, Oregon 29/08/2019

The hotel was booked by my HR department so we I arrived I was unaware of the facilities here. When asked if I wanted a map of the Inn, I of course said yes but instantly got the impression this was a hassle for her. The room was clean and well stocked with a fridge, microwave and coffee maker but no coffee mugs. The view on the 2nd floor was nice with having the Columbia River right there. I liked the fact they have a Green program where you can decline cleaning service for your room. What i'm disappointed about is after getting home I was informed from a co-worker that Breakfast is included but I was not informed of that at check-in. Would have been nice to know the options available at the Inn.

"Weeding trip"

4
afsanehmrazavi, Los Angeles, California 28/08/2019

Lovely location excellent staff and service spectacular view of Hood River had a wonderful time celebrating with our family and friends. The restaurant was wonderful the food quality was wonderful and delicious the restaurant staff very friendly and always went out of their way to respond. The ambiance of the restaurant was wonderful. Great choices of gluten free food. The view overlooking at the Hood River was just breathtaking. The gym was very clean with beautiful view. Highly recommend for people with kids it seemed all age groups had wonderful time.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear afsanehmrazavi, Thank you so much for your flattering review. We are pleased to hear you enjoyed so many aspects of your stay and had a wonderful time celebrating with friends and family. We appreciate your kind words and your high recommendation. We hope you are able to visit us again in the future.

"Beautiful hotel"

4
Lark H, tillamook, United States 27/08/2019

Hotel is beautiful inside and out. Have stayed here before and was very pleased. Was disappointed that I had no closet or place to hang up clothes. The bed was comfortable and always love a room with microwave and refrigerator.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Lark H, We appreciate you taking the time to submit your review with us. Thank you for being a return guest! If you make your reservation directly with our hotel, we should be able to ensure a room with a closet. We hope you are able to visit us again soon.

"Amazing "

5
flyfishingattorney, Grand Haven, Michigan 26/08/2019

Stayed in the 2 BR Suite on 8/11/19. Amazing property. Terrific waterfront view, excellent beds, 5 star hotel quality dual head shower. Erik the front desk supervisor was excellent. Stunning pool with an indoor and outdoor hot tub. We LOVED everything about our stay including the free breakfast. TIP: GET TO THE RESTAURANT EARLY FOR BREAKFAST TO AVOID A WAIT AMAZING STAY!!!!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear flyfishingattorney, Thank you so much for your glowing review! We're happy to hear you enjoyed so many aspects of your stay with us. We appreciate hearing that our front desk staff, river views, pool & hot tub, complimentary breakfast and accommodations made your stay "amazing." We hope you are able to visit us again soon in the future!

"Great stay"

5
slat235, Olympia, Washington 21/08/2019

Summer months and traveling solo so sprung for the executive adult only floor. Very clean, great view, quiet, friendly staff. The on-site restaurant was wonderful with outdoor seating as well. Walking distance to town and the riverfront activity area too. Ample parking. Would stay here again.

"Fantastic place"

5
roselynr858, Central Point, Oregon 20/08/2019

This hotel is located right along the Columbia River with many room offering river views. There is a nice safe walking path along the riverfront so you can get out and enjoy the beautiful scenery. The rooms are very clean and modern. The hotel has been well maintained and has a warm comfortable feel about it. Staff is very friendly also. Very nice to have a complete restaurant right there also.

"Great location, clean and comfortable!"

5
AmyMac1973, Oregon 19/08/2019

Beautiful and clean property right on the Columbia River! The pool was perfect. The Riverside restaurant on property was excellent for breakfast (went someplace else for dinner) We can't wait to head back:)

"Excellent location"

5
cintrix, ny 19/08/2019

This Best Western was one of my favorites . The location is amazing. You can't beat the view. Make sure you eat in their restaurant right on the river! It is close to all the major water falls too. The rooms were clean and comfortable.

"Business Trip"

4
darinallred, Sacramento, California 19/08/2019

Excellent Best Western, one of the top 3 I have stayed in. Hotel restaurant is exceptional. View of Columbia river is outstanding, and paved path along the river is a nice way to get some exercise after a long drive.

"Relax in a beautiful setting"

5
GillesD758, Gatineau, Quebec, Canada 16/08/2019

This hotel is beautifully located along the Columbia river with excellent views of all surrounding areas. The service is excellent with caring and helpful staff members in all areas. The restaurant offers varied meal choices in a beautiful setting; breakfast is offered with table service in a clean environment.

"Great location/staff...rooms need work"

3
Sailright, Port Saint Lucie, Florida 16/08/2019

Location from our two bedroom suite was fabulous easy to watch traffic on the river under the bridge from the patio. We were walking distance from everything downtown. The rooms were reasonable size and included a kitchenette Plus living room area. Bathrooms are pretty small. Carpet is old and dingy. Cabinets are as well. This place is sold out almost all the time because of its location. I think that is why they don't bother to update it. The staff are superb and our stay was great. We had a great time visiting the downtown area and doing the loop for Wineries and other neat places to see. Definitely due to go to the lavender Valley. Wish I could give this place a higher rating but it's just not going to get that higher rating from me when the shower has barely enough flow and the rooms are so dingy. Would I stay here again? Yes probably would but I just want people that read my review to know what you are getting. I hope this helps. Chris

"Good room"

5
Melanie H, Virginia 15/08/2019

Easy check in. Plenty of parking close to room and easy to get luggage in also. Clean room with great view of the Columbia River. Got a nice bagged breakfast to go with water, and apple and granola bars.

"The place we always go back to"

4
Elledog2000, Oregon Coast, Oregon 15/08/2019

When we go to Eastern Washington we always stay here as a half way place to relax and not drive so long. The room is always clean and comfortable and the view of the Columbia is great. They have a great bar and have a good bar menu. Lots of TV monitors if you're a sports fan. This is our favorite place to stay

"Great Hotel in Hood River"

5
Casey W, Seattle, Washington 15/08/2019

I stayed for a weekend and thoroughly enjoyed the property. The hotel is quite large and very wide. If your room is at the end, a bit of a walk from the front desk is involved. Luckily, there are many different entrances to shorten that distance. Great views on the river side if you want, but good light on the other (parking lot) side. Rooms very spacious and clean. Had all the amenities needed - fridge, microwave, chair, desk. Appreciated the double sinks in the room. One in the bathroom and one outside the bathroom. Room showed a bit of age - chips in the pain on the wall corners or the doors, but in overall good condition. Comfortable beds. Fitness center was a bit of a disappointment - only a few machines and no hand weights. Can't beat the view of the pool area and river while working out. Free breakfast in the hotel (except for gratuity) was a nice touch. A bit further from the true downtown for walking, but very easy to get around. Would stay here again if in Hood River!

"Vacation"

5
freemhe22, Port Orchard, Washington 09/08/2019

Rooms were clean, hotel staff was very friendly, food was very good and we really enjoyed the outdoor pool. We stayed at the Cascade Lockes Best Western and Hood River Best Western. Both hotels were great.

"BEST Best Western Hotel of the chain"

5
IBFROG, Mt. Shasta, Ca. 07/08/2019

After a long, cold, and snowy winter, we decided to go north and explore the Columbia River Gorge. As we are Best Western customers during most of our travels, I reserved a room at the BW Plus Hood River Inn. The reservationist on the phone was more than helpful and encouraged us to spend four nights exploring the region. She also was able to give us a room on the "executive" floor....no kids and no pets. Upon opening the door to our room, we were thrilled! The view from the sliding glass doors and wall of windows was of the Columbia River and bridge. There was a small balcony outside to watch the life on the river pass by...barges, windsurfers, boats, jet skiis, etc. The room was very big, with a king-sized bed, 2 comfortable sitting chairs, a desk, another chair, tv, large bathroom, etc. The room was so quiet at night and absoulutely perfect for us. The complimentary breakfast was one of our highlights to the stay as you order anything you'd like off of the menu. (entree and beverage). To our surprise, the food in the restaurant is absolutely delicious and we found ourselves happy to stay in after a long day of touring and have our dinners on the outdoor deck enjoying the river and cool breezes. My only complaint regarding our room would be the mattress. There is just one single mattress (no boxsprings) and we found that we both slid towards the center at night. The bed wasn't uncomfortable but could be much better. This BW hotel is not cheap but for what you receive (stellar view, excellent food, large and quiet room, central location to explore the gorge, etc.), it was perfect for us.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear IBFROG, Thank you so much for your all-around generous review! We are happy to hear you enjoyed our accommodations for your stay while exploring the Columbia River Gorge. We appreciate you taking the time to write and including so many details — from making your reservation to your room and amenities. We are delighted to hear your included guest breakfast was a hit, and appreciate all your compliments about Riverside's food. We hope you are able to visit us again in the future!

"Renovated BW in great area"

5
Lvtotravel_8, Portland, OR 06/08/2019

Hood River is a unique area on the Colombia Gorge. The BW is right on the river and had gorgeous views. While it has been here for a while, the rooms have been updated and are very comfortable. The dining room includes inside and outside seats, a perfect place to relax and enjoy excellent food, great service and beautiful views.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Lvtotravel_8, Thank you so much for submitting your kind review. We are pleased to hear you found our property to be a perfect place to "relax and enjoy excellent food, great service and beautiful views.” We hope to see you again!

"Conference at the Hood River Inn"

2
Glenno1614, Comox, Canada 05/08/2019

Our group booked a conference for around 100 at the Best Western Plus Hood River Inn. The facility is tired. It has serious accessibility challenges for disabled people. Too many stairs, no ramps, and a disfunctional elevator to the conference room. The room was overly hot and could not be cooled down to a reasonable temperature. The conference food was very good. Rooms at the west end, near the bridge are NOISY. Our room ($300+/night) had broken door handles/latches. If planning an event, spend a night in the facility BEFORE booking it.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Glenno1614, We book hundreds of groups at the Hood River Inn every year, feel it's very important to be open and honest in disclosing any suitability issues hotel groups may have. We are very sorry to hear you had a poor experience during your stay. We apologize for the A/C and accessibility issues you encountered. An automatic duct in the A/C system was stuck open dragging in outside air and the timing during a heat-wave could not have been worse. The Inn celebrated its 50th anniversary two years ago. It's true some original building aspects have proved difficult to bring up to modern ADA standards, however the East and West wings and Riverside Suites meet standards and include ADA guest rooms. Our mid-century architecture for many is part of the historic appeal and we've made all reasonable efforts to improve accessibility. Conference rooms are generally discounted for blocks, and the price your paid must have been for a two-room suite rather than single guest room. We will be sure to have the door handles and latches in the suite you occupied checked and repaired if necessary. It's always wise to speak directly to one of our reservations staff to inquire about any special needs for accommodations. Thank you again for sharing and for the opportunity to respond.

"Fabulous hotel"

5
User 02/08/2019

Beautiful hotel and everyone that works there is super friendly and helpful. It is like a Disneyland experience. The restaurant and bar has delicious food, great selections. Rooms are large and comfy. I highly recommend this hotel

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Adventure397847, We appreciate you submitting a review as well as your high recommendation. To compare our property to a Disneyland experience is really something! We're happy to hear you enjoyed our friendly, helpful staff, great food at our restaurant and bar, and comfy rooms. We hope you can visit again.

"Great accommodations with a FABULOUS breakfast."

5
thecarrollbunch, Edmonds, Washington 01/08/2019

Hotel was very clean, staff was friendly. Full menu breakfast was included in our stay. In lieu of having our room cleaned, we could receive 500 points per day or a $5 voucher which we used for a nightcap! The pool was great....clean and had a glass surrounding to protect from the wind.

"Location!"

4
joyclark5, Vilonia, Arkansas 31/07/2019

Nice older motel right on the Columbia River. Our room was spacious and comfy. Best part was the room had a patio door, which opened onto a sitting area overlooking the river. Great walking path along the river, and you can also go down on the dock. Nice restaurant on the premises, with two bars, although service was a bit slow. Complimentary breakfast entree, which we ate on the patio. Had a yogurt breakfast with strawberries, bananas, and granola. So good, and such a large portion that I couldn't eat it all. My only negative comment is that this establishment is a haven for dog owners, of which I am not one. Be prepared to be inundated with dogs all over the grounds. I would like for the hotel to maintain non-dog owner rooms, as I don't like staying in rooms that have been inhabited by animals.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear joyclark5, Thank you for submitting your kind words about your stay and we are happy to hear that you enjoyed our property's location, a comfortable room, and breakfast on Riverside's dining deck. We have a special selection of dog-friendly rooms and the majority of guest rooms are non-pet rooms, so no need to worry. We are glad to hear you enjoyed your stay and hope to see you again!

"Dog friendly river front stay"

5
Kaitlyn P, Seattle 30/07/2019

Right on the river and dog friendly! Felt like a resort. You can even leave your pup in the room to enjoy the pool or dinner at the restaurant. We would gladly stay here again. Also big comfy king beds!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Kaitlyn P, Thank you for your short and sweet review! We are happy to hear you enjoyed your stay and that both you and your dog were well-accommodated. We hope you are able to visit us again soon!

"Great Location "

5
BrushPrairie, Brush Prairie, Washington 28/07/2019

This hotel has a lot going for it. It is located right on the Columbia River. Half of the rooms face the river and many of them have balconies or patios. My room was on the executive level in the east wing. Had a balcony facing the river. Every morning guests receive a free breakfast in the dining room with indoor or outdoor seating. Food is high quality. Enjoyed dinner there one evening on the outside deck. Very pleasant. Nice paved pathway in front of the motel. Outdoor swimming pool overlooks the river. We could always find shade by sliding some chairs closer to the fitness center. Next to the parking lot is a McDonalds and several gas stations. Great place to stay!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Brush Prairie, We appreciate your many kind words regarding your stay with us. Thank you for taking the time to review our property, and for mentioning our high-quality food at Riverside (and included guest breakfast), as well as our shoreline path and swimming pool. We hope you are able to visit us again in the future!

"Vacation "

4
busymotheroffour, Elgin, Illinois 25/07/2019

This is a beautiful hotel located right on the river. Great proximity to restaurants and bars. There is a water sports rental place next to the hotel which has jet skis, kayaks, paddle boards, kite surfing, and more. They offer lessons and are reasonably priced. Short trip across the bridge to Washington for white water rafting.

"Nice stay"

4
Abbs2250, Wisconsin 24/07/2019

We had a really nice stay here on our Oregon vacation. The water views are beautiful. Can tell it's an older hotel but it was clean and our room was spacious...just some normal wear and tear here and there. The kids enjoyed the pool. It was a convenient spot for the activities we wanted to do in the area. Would definitely recommend to others.

"Excellent Setting"

5
Richard H, portland, United States 24/07/2019

I stayed in the "East" wing on the 3rd floor/King room with river view and balcony. Was amazing! I was close to the pool/hot tub/fitness room, and it was busy during the day, but still quiet in my room. Room was clean, everything was in good working order, bed was firm, but not too firm, and the room was quiet. The included breakfast was wonderful, was sit down/menu in restaurant, not buffet style, very good choices. There is a waterfront walk that is about 2 miles roundtrip, was a nice evening walk. The pool and hot tub are very nice & clean. I was there in July, so it was VERY crowded with parents & children having a great time. We opted to goto the Sandbar on the Columbia River and play int the water there. We ate at the Hotel Restaurant 1 night, the food was great, fried Calamari was amazing and it was a Huge portion for 2 people, service was good. If your going during peak travel time I highly recommend making a reservation for the restaurant, we did, and so glad we did because the wait was 40 minuets. This Hotel is close to downtown Hood River, Fast food is within walking distance, 2 gas stations within walking distance with mini markets. It's in a very nice setting. Would highly recommend and will stay again.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Richard, Wow! Thank you so much for submitting such a kind and detailed review. We appreciate hearing how much you enjoyed our accommodations, restaurant and location. We are happy to hear your guest breakfast was "wonderful," and thank you for suggesting restaurant reservations during peak times. We are delighted by your high recommendation and look forward to your next stay!

"Breakfast"

4
Dennis525, Hollywood, Florida 23/07/2019

We had breakfast in the lounge the last two days as the dining room had a 20 minute wait. We were fortunate enough to have Cory wait us on both days. As someone who has been, and still is in the restaurant business for 40+ years, I have to say he was exceptional. He greeted us well, made good suggestions and was attentive throughout the entire meal. He also took time to engage us in conversation in the little time he had. Cory is what every employer would want - what a great ambassador for your property.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Dennis525, Thank you for submitting your review. We are happy to hear you enjoyed your included guest breakfasts and thank you for your high praise for Cory. We will let him know about the kind words you shared with us, and we hope you'll visit again.

"Superb in everyway"

5
P3343IQlindas, Armonk, New York 21/07/2019

What a wonderful surprise! We had just finished a week's vacation with our family in Sunriver and had planned to head to Portland for a couple of days before heading home. However, our son and his family had stopped at the Riverview restaurant and raved about it and the location so much that we decided to spend our time there instead. This is not your ordinary Best Western- it was special in every way. Patio restaurant Riverview was so yummy and varied for breakfast, which is included in price of room and every dinner was delicious as well. Location on river was beautiful and we could easily walk to town too.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear P3343IQlindas, We are delighted to hear you followed your son's kind recommendation to visit us. You are correct -- we are not an "ordinary" Best Western, and your review so aptly captured your surprise. Thank you for taking the time to submit a review. We appreciate your kind compliments about your breakfasts and dinner at Riverside, as well as our location. We hope to see you again!

"GRAND !"

5
1Ofmyhands, Vancouver, Washington 17/07/2019

Being right on the Columbia River and dining on the outdoor deck made this stay that much more enjoyable. The staff and accommodations are top notch. (Bed is a bit soft for our taste, but then that's all relative.)

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 1Ofmyhands, We are happy to hear you enjoyed many aspects of your stay with us. Thank you for taking the time to submit a review. We hope you are able to visit us again!

"Wonderful location in Hood River"

4
User 16/07/2019

The Best Western Plus in Hood River is beautifully located right on the Columbia River. Their Riverside Restaurant serves nice waiter service breakfasts (included) and great dinners. When we checked in we found a leak in our bathroom and when the front desk was notified us they changed our room with no hassle. The pool was also out of service on our second night. Except for these service issues it was a lovely stay.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear AWH58, Thank you for submitting a review about your stay. We are happy to hear you had a lovely stay and enjoyed our location as well as the served guest breakfast. We hope you can visit again.

"Great hotel on river"

1
Betty P, Salem 12/07/2019

Lovely room with balciny overlooking Columbia River and bridge. Full Breakfast ordered from menu included and coupon for 1/2 off 1 entree for dinner. Large shower with nice shower head. Fitness center and may have canoes for rent, unsure but could see some on property. Attached restaurant good food and service.

"Lunch on the deck"

5
User 11/07/2019

Along with visiting friends we had lunch on the deck of the Best Western and had a great lunch! The deck looks over the Columbia River and the windsurfers and kiteboarders provided excellent entertainment. Though windy on the river, the deck is not windy and is quite pleasant plus the food was terrific! I've eaten there 3 times and have thoroughly enjoyed my food each time. I'm stuck on the Cubano sandwich which is the best I've had.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear BadgerKetchum, We are delighted to hear you've enjoyed multiple meals at Riverside, and very much appreciate you sharing your experience. We hope to welcome you back soon!

"Best breakfast of any. Hotal"

5
I weta S, portlland, United States 10/07/2019

Wonderful setting by the river with the best free breakfast anywhere we have ever stayed and that is all over the world and 5 star hotels! They have a jewel of a cook. Dinners amazing too. I love sitting on the deck by the river or swimming in the pool or walking by the wind surfing. This is the perfect place if you are not bothered by distant highway noise. I just think of it as the ocean.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear I weta S, Thank you so much for your kind review regarding your stay. We appreciate hearing the things that made your stay so positive, especially the "best free breakfast anywhere." We hope you are able to stay with us again in the future!

"Wonderful stay"

4
abhig3, Bellevue, Washington 09/07/2019

Best viewed room, temperature control pool, extremely good breakfast and super service. I highly recommend this property for stay. This is on the beautiful location too. Staff was very helpful. I enjoyed my stay

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear abhig3, We are so happy to hear you enjoyed all aspects of your stay. We hope you had a wonderful visit in Hood River and thank you for your high recommendation!

"Great Hotel Great Location"

5
User 08/07/2019

We stayed there last week. This is a truly beautiful hotel. The room was in beautiful shape & faced the Columbia River. It was not far from route 84 but we never heard the road. The room was very nice sized & in excellent shape & had a nice balcony. The breakfast which was included was honestly 5 star & the restaurant was also beautiful & overlooked the river. You can even eat outside & opened early, 6am which was great as we wanted to get an early start hiking. Access to town was very easy as was access to 84 east & west. We really were surprised at how much we enjoyed this hotel. Staff was very nice too in the restaurant as well as front desk.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mark L, Thank you so much for your detailed review. We are thrilled to hear you enjoyed so many things about your stay: the overall property, your guest accommodations, included guest breakfast, hotel and restaurant staff, and location. We hope you'll have a chance to return some day!

"Five Star Accommodations!"

5
Mike D, Pendleton, Oregon 03/07/2019

This hotel is amazing! The guest room was comfortable and fashionably decorated. The restaurant was truly a fine dining experience. The outdoor heated pool and hot tub overlooking the mighty Columbia River. Just everything about this hotel was magical and wonderful!

"Surprises Aplenty"

5
Michael Z, Chicago, Illinois 02/07/2019

I had a notion that Best Western was a lower niche in the hotel industry. It may well be, but this property was outstanding by any standard. Staff, amazing and very helpful, suggestions galore; accommodations, first rate; restaurant was remarkable.

"GREAT Location... but!!!"

4
994daleh, Tillamook, Oregon 28/06/2019

I usually avoid the Best Western hotels like the plague, but this one with its fabulous location on the banks of the beautiful Columbia River is exceptional! It has a couple of faults, though, which kept me from giving it a five-star rating. Firstly our “BRIDAL VEIL SUITE” is located so close to the bridge across the Columbia to Washington state that there is constant noise from the cars and trucks! Secondly we do not drink black tea and that was all that was available in our suite. When I called the front desk they said that I could BUY some green tea from their restaurant! I walked to a nearby convenience store and they gave two green tea bags for free!

"Best Western Hood River Inn"

5
User 28/06/2019

This is a beautiful hotel located right on the Columbia River. Updated rooms overlook the river as does their restaurant where they have both indoor and patio dining. The food is delicious, their wait staff is always friendly and they serve local wines which is a bonus! The ambiance is warm and welcoming. One of my favorite places to visit if I only have a few days available for leisure travel and they're pet friendly!

"On the Columbia River Gorge Riverwalk "

4
ribasga, Tiburon, California 27/06/2019

Large and spacious rooms in a modern hotel. Easy walking to bars and restaurants on the Riverwalk and into downtown Hood River. The Riverside Restaurant on premise is excellent. The bookkeeping at checkout was very confusing and took some explanation.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear ribasga, We appreciate you staying with us, and for submitting a review. It's great to hear you enjoyed our accommodations and convenient location for exploring the area -- as well as our restaurant, Riverside. We'll be sure to follow up with the front desk to inquire what might have caused confusion at checkout. We are glad you enjoyed your stay and hope we see you again!

"Excellent place to stay!"

5
NBradC, Livingston, Alabama 27/06/2019

This was not our first trip to stay in this hotel, and we were thrilled to get to be back. The views are magnificent. The staff is amazing. The food is great. Overall a wonderful place to stay. If we are back in the area, we will definitely stay again!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear NBRadC, Thank you for submitting your review. We are so happy to hear you were thrilled to revisit our property, enjoyed your stay overall, and that you plan to return. We look forward to welcoming you back!

"Great People, View, Rooms and Food! And they loved my doggie as much as we do!"

5
jessica_abel_2019, Portland, Oregon 26/06/2019

We booked a last minute overnight here and we didn't know what to expect. We were just happy to get a room at the last minute. We had our dog and we were worried they may not take us. They did! IN fact, they gave us a generous bag of doggie treats and arrange to get us a room on the ground floor with sliding glass door to grassy area! They also gave us coupons for FREE breakfast and discount dinner at their restaurant. AND THE FOOD WAS AMAZING. The room literally opened up to the beautiful view of the river and walking path directly to the main beach front. I will definitely go here again and recommend it!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jessica Abel, What an enthusiastic review! Thank you for sharing your experience. We are happy to hear your spontaneous stay with us was a success for you and your four-legged friend. It's nice to hear how much you appreciated our included served breakfast at Riverside, and guest dinner discount. We appreciate your kind words and your high recommendation. We look forward for your next visit!

"Best Western Hood River"

4
User 23/06/2019

This is a very nice place to stay. It has nice views of the mountains and the nearby Columbia River. There is a nice restaurant on the property and breakfast is included in the price of the room. Discounts for dinner are also provided. This is not the nicest Best Western property I have stayed at, but it is close to the top of the list.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Passenger31748655768, We appreciate your kind review about your stay with us, and the details you provided. We hope you are able to visit again in the future!

"Uninvited guests in my room"

2
Safari00129637771, Portland, Oregon 18/06/2019

The hotel is fine, but the front desk issued other guests room keys to my room, and they walked in on me while I was in bed. I was mortified, especially when the guests stood outside the door, demanding to know why someone was in THEIR room, as if it was my fault. Hotels should ensure privacy and safety, and sadly BWPHR fell short. I felt unsafe and worried during the rest of my short stay.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Safari00129637771, On behalf of our entire team, I would like to apologize profusely for falling short in delivering what would otherwise have been a nice experience staying with us. I am so sorry to hear of the breach of privacy you experienced. Please know this is an extremely rare occurrence. Your security is our highest priority and the circumstances that caused the mistake are being addressed by our Front Office Manager. I can assure you, we will capitalize on this incident to ensure it doesn't happen again. Your satisfaction is important to us. We will be using your feedback to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Excited to have found this Gem!"

5
User 17/06/2019

I enjoy a day trip to Hood River when the weather is beautiful in Oregon but this last trip I decided to spend an evening close to town. Admittedly I'm a bit of a snob when it comes to accommodations and I was excited to find that the high ratings online are true! Best Western Plus is an incredible property located along the river and their restaurant Riverside is outstanding! So amazing we ate breakfast, lunch and dinner there!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Paradise41512206917 , We appreciate your positive feedback and are so thrilled to hear you enjoyed your stay and that it exceeded your expectations. We hope you will be back for another visit soon!

"Lovely Hotel with an Amazing View!"

5
sarahcG3038VI, Olympia, Washington 16/06/2019

This was a clean, contemporary, comfortable hotel with great staff and service but the absolute best part was the view from the restaurant and the riverside walk. Beautiful outdoor pool, water activities and great food. I'll be back with my family!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear sarahcG3038VI, Thank you so much for your kind words regarding your stay. We are so pleased to hear you enjoyed our property, staff, our amenities and the views. We look forward to your next visit!

"Disinterested staff, sub par amenities, super expensive for quality"

1
User 14/06/2019

Currently still here. First trip with daughter in years. Specifically called front desk to check about pool/hot tub, bike rentals day before our arrival when booked room. Guaranteed in service, not being renovated. Well, that was wrong. No access to hot tub and “heated” pool frigid. Had that been known would have booked more reasonable priced hotel closer to downtown. On top of everything staff incredibly rude when checking in, and there was dirt/sand in the beds. Would NOT recommend. Horrible experience, especially considering paid $550 for two nights!!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Katie, We are very sorry to hear about the events that occurred during your stay. We will do our best to check on what occurred, and share your comments with our staff.

"Amazing"

5
shannonp337, Carrington 14/06/2019

Beautiful View, Great for pictures. Beautiful landscaping and Marvelous Restaurant. The View from the Restaurant was Spectacular, well worth taking time to just relax and watch the water. Great food Amazing.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear shannonp337, We're happy to hear you enjoyed our views and restaurant, and that you were able to relax during your stay. We hope you can visit again.

"Excellent Breakfast and Room"

5
User 14/06/2019

Excellent breakfast and service from Cory at the Bar! Really went above and beyond to make sure you’re experience was the very best it could be! Our room was clean, large and had a lovely view of the river

"Exceeded expectations"

5
cjlmb, Spokane, Washington 10/06/2019

I'm not a person that writes reviews very often but I just have to in this case. We spent the night here on June 6th and the stay was wonderful from check in to check out. Every staff member we came in contact with was friendly and helpful. Free breakfast was an unexpected surprise with superb service from dining room staff at both dinner and breakfast.Room was large and very clean with nice view of the river from the balcony. I honestly can't think of one negative thing to say. Thank you and keep up the wonderful work!!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear cjlmb, We appreciate you submitting a review about your stay, and are delighted to hear everything was agreeable from check in to check out. We're so happy all staff you encountered were friendly and helpful, and that you enjoyed your included guest breakfast. We hope you are able to visit us again!

"Wonderful experience for my wine tasting group!"

5
shazam57, Salem, Oregon 07/06/2019

From first contact to end of stay, I cannot say enough good things about this hotel. I recently took my wine education group of 14 to Hood River and everything was exceptional. This is a great hotel with beautiful views of the scenic Columbia River, a river walk with a path that can take you for miles along the shore, and excellent food. The breakfasts are superb, as are the dinners, which was truly a wonderful surprise. Kudos to Sales Manager Kathleen O'Connor McNew for managing our group lodging and dinner reservations, and to the entire staff for their excellent hospitality. We also appreciated Kathleen's knowledge of the area's wineries – her recommendations were so helpful and spot on. Everyone in our group absolutely loved their stay!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear shazam57, Thank you so much for an all-around flattering review. We appreciate you bringing your wine education group to the Columbia Gorge and selecting our property for your accommodations! We are thrilled to hear you all loved your stay, plus Kathleen's arrangements, hospitality, and knowledge of the area's wineries. Thank you for sharing what amenities you appreciated about our property for small or large groups. It's great to hear everything about your stay was wonderful!

"Hood River Best Western Plus....great value and oh so scenic"

5
Sunshine65610134509, Port Townsend, Washington 05/06/2019

We have stayed at the Hood River Best Western Plus hotel on three different occasions. Our experience just gets better with each stay. Rooms are very gernerously sized; ample staff; setting on the Columbia River, with great views; fantastic dinners, lunch and breakfast on the deck of the restaurant (great selection on entrees), etc. all at a most reasonable price ! All in all a wonderfully relaxing experience with all amenities at a modest price.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Sunshine65610134509, Thank you so much for submitting your generous review about your stays with us. We are thrilled to hear your experience gets better with each stay. We appreciate you being a return guest and hope you're able to visit us again soon!

"great location and service at restaurant"

5
User 05/06/2019

The room was clean, spacious and had an outdoor balcony area. All of the staff were friendly and professional but our waitstaff, Juvenal was particularly attentive and made sure everyone in our party enjoyed a wonderful meal. When I told him i loved chocolate but couldn't eat the cupcakes (gluten intolerant), he brought out a sweet that was perfect for me. Thanks Juvenal for going above and beyond - the flourless chocolate cake was scrumptious!

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Gogi H, We're so happy to hear you enjoyed your guest accommodations and our friendly, professional staff. Thanks also for sharing your dining experience with us as well. We are pleased to hear Juvenal contributed to your positive experience and that you enjoyed a "scrumptious" gluten-free dessert.

"Hood river view"

5
Sunshine24381058636, Fairfield, California 05/06/2019

I opted for a river view room and it was excellent. Good restaurant on site with views. We would certainly return - in fact I started a plan for our next visit. It was a fair value for the restaurant credits included with the room. Wish we had time to use the pool and exercise facilities. Will certainly try and visit again - even if it means going out of our way.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Sunshine24381058636, We appreciate you positive feedback and thanks for taking the time to write. We are thrilled to hear you enjoyed your stay and are already planning your next visit. We look forward to welcoming you back!

"Great location"

4
Jon S, Newcastle, Washington, United States 05/06/2019

We only stayed one night as it was a stop over on our road trip. The room was clean, comfortable and looking out over the Columbia River with a balcony. There is a nice walking path (paved) along the river from the hotel and around an adjacent marina to a park, just enough for an evening walk after dinner at the Riverside restaurant which is in the hotel complex. A Starbucks across the parking lot and river toy rentals makes this more of a destination location rather than the stop over but either way it was a nice place to stay.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jon S, Thank you for submitting your review. We are happy to hear you enjoyed your overnight with us during your road trip. It's great to hear our convenient location and amenities made your stay especially nice. We hope you can visit again!

"Good food with a wonderful view of the river"

5
Gary B, Wenatchee 04/06/2019

We always try to stop here for lunch, it is always a treat to sit on the deck and watch the birds, ducks, and also wind surfers in season. The view of the river is hard to beat! The food is excellent, and the prices are good. We didn't have a chance to stay at the hotel, but we make sure we stop at the restaurant.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Gary B, We appreciate you coming to enjoy lunch at Riverside, and glad you enjoyed the river views from the dining deck. We look forward to your next visit!

"Best Western"

5
User 27/05/2019

Love the Best Western Plus. Always a must to say at when heading to Hood River, Oregon. Excellent amenities along with fantastic customer service by staff! Food is excellent and the daily complimentary breakfast makes your stay well worth the experience.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mobile35723373612, Thank you for submitting your kind review to us. We are thrilled to hear you enjoyed our amenities, service and "excellent" food at Riverside. Thanks for considering our property a "must stay" when visiting Hood River!

"One of the only hotels with direct beach access, but..."

4
Susan B, VANCOUVER 24/05/2019

Don't expect to spend much time on their beach. Old carpet washing up and basically a gross space with so much potential. Disappointing. Beautiful outdoor dining space though and really spectacular at night when all lit up. Breakfast service was slow, took an hour for eggs and bacon then got charged for a to go container when we were late for an appointment because of the slow service. Room was recently renovated, a sort of lodge-like feel. Not my style but clean. Worth noting we were promised "treats" for being Best Western loyalty members but never got any, not even sure what I was supposed to get but I'm sure not worth making a fuss over. All in all, one of the better choices in Hood River but definitely not living up to it's potential of being a property right on the water.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Susan B, We are happy to hear you enjoyed our riverfront dining space and that you find us one of Hood River's better choices. We are, however, sorry to hear certain parts of your stay could have been better. Our apologies on your wait for breakfast, and that you didn't receive your Best Western Rewards treats. We hope you enjoyed your time in Hood River!

"Wonderful restaurant"

4
Brian M, Montrose, United Kingdom 22/05/2019

The restaurant has wonderful views up and down the Colombian river and across to Washington State. The quality of the food and the service is excellent. Very good value for money. I would highly recommend this restaurant.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Brian M, We appreciate your short and sweet review! Thank you for taking the time to write, and for mentioning that you enjoyed the views, food and service. We appreciate your high recommendation and hope you'll visit again soon!

"Excellent Hood River Stay"

5
User 16/05/2019

Enjoyed the river view from the room window. The swimming pool and hot tubs were quite decent and large enough to accommodate usage. Nice walking path to other areas. Property is in good condition and our room was clean and everything worked well. Pretty quiet too for sleep! Mattress and pillows were comfortable too. The front desk staff were great at processing check in, addressing all sorts of questions and in working with me when I had to leave earlier than expected due to illness. Kudos to the staff! Lounge and restaurant were nicely designed and the breakfast was very good. The only downside is the light that protrudes into the room from outside lighting.

Chuck H, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Fearless65452836599, Thank you so much for taking the time to submit a review. We are pleased to hear you had an all-around enjoyable stay with us. Thanks for mentioning our amenities like the pool and hot tubs, shoreline path, and nicely designed lounge and restaurant. We hope you'll be able to visit us again!

"Exceeded all expectations"

5
Bettina L, Dallas, Texas 13/05/2019

We did not have reservations, check in was very friendly and accommodating . We were only able to stay for one night as they were fully booked for the weekend. We had a beautiful full view of the river from the 2nd floor. We were given a discount for dinner in restaurant which was great , and a free breakfast which was absolutely best breakfast I have eaten ( will review restaurant separately). Very clean and comfortable room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Bettina L, Thank you so much for submitting your kind review! We appreciate your mentioning of the beautiful views, positive dining experience and the clean and comfortable room. We hope you are able to visit us again soon!

"Great Time"

5
vanpaul2, Vancouver, Washington 08/05/2019

A wonderful time in Hood River Best Western, the area has great food, beer, hiking and shopping. This hotel is excellent with a wonderful river view. Rooms are quiet, and clean. Highly recommend the Hood River Best Western.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear vanpaul2, Thank you for submitting your review about your stay with us. We appreciate your kind words and your high recommendation. We hope you can visit again.

"Beautiful Views and Great Food"

5
T4814ZRbriank, CoeurdAlene, United States 07/05/2019

This location is far enough from I-84 that the rooms are not noisy. River view rooms have a great view of the river and there is also a jogging path. The restaurant serves very high quality, freshly prepared food! Very reasonable price.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear T4814ZRbriank, We are ecstatic to hear that you enjoyed the quality of our rooms, plus our location, walking path and on-site restaurant, Riverside. We hope you can visit us again in the future!

"Delightful place to stay"

5
User 07/05/2019

Our stay was so nice. The location on the river is lovely and relaxing. Very nice staff. The restaurant was excellent (dinner and breakfast) with great gluten free options. Room was very comfortable. We will return

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Navigator39535556052, Thank you for choosing to stay with us, and for your kind words. We are glad you enjoyed your stay and dining experience with us. We look forward to your next visit!

"Great Value"

5
User 07/05/2019

what a beautiful location along the Columbia River. We loved that you can walk anywhere from this Hotel. The rooms were clean, the staff were very friendly. The pool area and outside sitting area very clean.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carrie G, Thank you for staying with us during your visit to the Columbia Gorge. We are so happy to hear you enjoyed our shoreline walking path and pool/spa area, and that you found them clean and our staff very friendly!

"A little loud, but the food is worth the noise"

4
423kurtb, United States 07/05/2019

We stayed in the suites near the bridge. The walls between suites need noise abatement upgrades as we could hear neighbors talking. Food is very good, however I strongly recommend service at the bar, because restaurant staff are very slow. Guest service = top notch.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 423kurtb, Thank you for submitting your review, and for your compliments on our guest service. We apologize for any inconvenience of noise. We appreciate you staying with us and hope you can visit again!

"Great place to stsay"

5
tklamt, Boise, Idaho 03/05/2019

Best Western Hood River is on the river, with river view rooms. I had a voucher for a free night and was given a river view room; it was very pleasant. The amenities are great although I did not take advantage of the fitness center or pool. The service from both the front desk staff and the restaurant staff is wonderful. The food in the restaurant is great. This is a consistently nice place to stay.

"Best Western Plus - Hood Rivew, OR"

5
trico2910, Burnaby, Canada 01/05/2019

A fantastic hotel - great location right at Hood River - beautiful and well kept grounds - super friendly staff - very nice and clean rooms - very pet friendly - simply a wonderul and delightful stay.....

"hotel on the river"

5
bownbise14, Portland, Oregon 01/05/2019

If you really want to feel like your out of town and ready to relax book a room at the Hood River Best Western! They have amenities that can suit any traveler--even an on-site lounge and restaurant. Also, their complimentary breakfast is super yummy and always satisfies. I have stayed at this hotel several times and it never disappoints. I get a good night sleep and there are many restaurants and other activities to do in the area.

"Very disappointing"

1
User 01/05/2019

The check-in was the only pleasant part of this trip. We checked into our room and was taken back at how old it looked. the bathroom was small the beds just average, very small TV and the pillows average. It was like staying at a cheap chain but this was Best Western. We have been accustomed to much much higher standards. We were a family on Vacation to see the waterfalls and they had no information about them. But that was not the main issue, they have this beautiful property on the Columbian river and we got a wonderful view of a parking lot. The hotel was far from being booked as we walked the path along the waterfront and saw more than 25% vacant. The breakfast is off menu, was excited about that until the options were, to say the least strange. We have a broad range of tastes but found it a challenge to find anything we even wanted to try. Dinner at the restaurant was even more horrific, we were not satisfied with our meal once again so when the waitress came by to see how we were doing and asked " how is everything" I replied "not good at a" Her response was " That's good" We ate what we could and paid our bill and was forced to go downtown to eat a meal. All I can say is WOW. This experience was so traumatic that I will never stay at any Best Western again. The Hotel's elevator was broken the 3 days we were there so we have to lug our suitcases up and down the stairs. In addition that was the only way into the property, you have to walk up about 15 stairs to get into your room or check-in

"Solo tripwith Dog"

4
Tim P, Prescott, Arizona, United States 30/04/2019

Found on trip advisor called they had a room average price dog friendly Kelly on the desk very knowledge and help full room good .Room 135 patio to grassy area easy for me and Abby our Airedale she liked watching the people and river if using river side restaurant make res before leaving room good walk would use again

"Beautiful view"

5
N2028QWsusank, Oakridge, Oregon 17/04/2019

This is one of my favorite locations for a hotel. Even if you don't have a river view room, there are many ways to enjoy the location. The walking path is great and the view from the restaurant is picturesque.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear N2028QWsusank, Thank you for submitting your kind review. We are delighted to hear you appreciate the many ways to our location, from views to our walking path. We hope you'll visit us again soon!

"Superlatives only suit this property"

5
Chalres B, Louisville 16/04/2019

This property exceeded my expectations in every respect. From friends who had stayed previously I was expecting a good lodging but my experience was excellent. The staff was superb -- friendly, professional and self-motivated to arrange the optimum lodging for me. The room was perfect -- the view of the river a bonus pleasure. Although I rarely dine in motel restaurants, this one intrigued me so I tried it much to my delight. In the morning, a sit-down cooked to order breakfast started the day off well. I would like to find a motel like this everywhere that I travel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Chalres B, We are thrilled to hear we exceeded your expectations, and that we hit the mark on so many things that enhanced your overall experience. Thank you so much for choosing the Inn, and for all your colorful superlatives. We hope to welcome you back someday!

"Great hotel, great beds"

5
CanIseeitall, Grants Pass, Oregon 16/04/2019

We enjoyed our stay in this hotel. We were traveling up and down the Gorge and came over from the Washington side to stay the night. The bridge from WA is right next to the hotel which made if a very convenient location. There is a restauant on site and the hotel offers nice coupons for meals. Order whatever you want for breakfast and it's free!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear C anIseeitall Thank you for submitting your review to TripAdvisor. We are thrilled to hear you found our location convenient for traveling around the Gorge, and that you enjoyed your included served breakfast at Riverside. We hope you'll return someday!

"Perfect stay"

5
715amyc, Santa Barbara, California 15/04/2019

Hotel was friendly, clean and had excellent views. We had a beautiful riverside room, the path/sidewalk outside the room was a great walk to town or to the harbor and restaurants down the way. Very quiet and close to some fantastic hikes across the River. Many other hotel reviews talk about the sound of the highway traffic in this area, note this is in a gorge/canyon and there is no escaping the sound of traffic. It echoes everywhere... this BW hotel was pretty quiet.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 715amyc, Thank you so much for your positive review about your stay with us. We are happy to hear you were able to enjoy our views, plus the shoreline path from our hotel to other parts of town. We appreciate hearing you considered it a "perfect stay." We hope you are able to visit again in the future.

"Excellent Stay"

5
User 14/04/2019

Review of Best Western Plus Hood River Inn Great experience. Exceptional staff, front desk, housekeeping and restaurant. They were prompt, efficient and courteous. Service with a smile. Our rooms were ready on time, as expected, clean and comfortable. Convenient parking. We enjoyed the restaurant. We had excellent breakfast and dinner. The view of the Columbia River was spectacular! The hotel is a few miles away from our favorite winery tasting room.More Date of stay: April 2019

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear elior146, Your review on your stay with us is appreciated! Thank you for submitting it. We are thrilled to hear you had an excellent time, and especially that our "exceptional" staff added to your great experience. We hope you are able to visit us again soon!

"Hooked!"

5
RK1021, Boulder, Colorado 08/04/2019

We are at the Best Western Hood River now with our golden doodle. Just passing through, but now it's a must visit destination. Unbelievable staff. Warm greeting on arrival, amazing dinner. Our server Sharon was great. Welcome gift for the pooch and the property sparkles. Kudos and thanks to the management and staff. We're coming back!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear RK1021, Wow! We're delighted to read your amazing review, and especially delighted you plan to return. Thank you for your high praise. It's great to hear you enjoyed our dog-friendly accommodations, plus our staff and onsite restaurant, Riverside. We look forward to your next visit with us.

"Excellent top to bottom"

5
BethP548, Snohomish, Washington 08/04/2019

This was the final night of a 7-day road trip around OR with 3 young kids. We'd experienced lots of hotels, with a lot of uncomfortable noises and questionable cleanliness and dubious breakfasts. But this a Best Western Plus was 100% excellent. Everything... from the front desk service to the room comfort to the super warm pool to the free breakfast (ordered from a menu, NOT a small counter of crusty eggs and fruit loops)... everything exceeded expectation.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Beth P, We're thrilled to hear your stay with us after a 7-day Oregon tour ended on a high note. Thank you for choosing the Inn, and for sharing you found our property 100% excellent. We hope you enjoyed your travels throughout Oregon, and that someday you might visit us again.

"Extremely Quiet Night"

5
User 07/04/2019

Enjoyed a very quiet night of sleep at Hood River. Woke up in the morning, refreshed, with a spectacular view of the Columbia River. Bathroom was clean and the shower very spacious for my 6 foot 3 Inch frame. I will definitely stay here again when returning to Hood River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Getaway32490844724 Thank you for your compliments, and for submitting a review. We are happy to hear you're "refreshed" after your stay, and that you enjoyed the views. We look forward to your next visit to Hood River.

"A wonderful place to stay and see the river and views"

5
hoycie, Los Angeles 04/04/2019

This is a wonderful place to stay. The hotel is so nice with views of the river everywhere you look. The breakfast is terrific. So much food and it's all great tasting. You get a full menu free for staying at the hotel. I can't say enough nice things about the Best Western Plus Hood River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear hoycie, Thank you for submitting your review filled with many kind words about your stay. We appreciate your compliments of our location and included guest breakfast. We hope to welcome you back someday!

"Lakeridge baseball tournament"

5
Tour09056703222, Newberg, Oregon 04/04/2019

We were there with family for a baseball tournament. The hotel was close to good restaurants and the views were great. We will be back. The location of the hotel made it easy to get around town on and off the freeway.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Tour09056703222, Thank you for your kind words. We are thrilled to hear we were able to accommodate you and your family for a baseball tournament. We hope you can visit it again.

"Beautiful Riverfront Hotel"

5
Traveler28539363300, Yelm, Washington 02/04/2019

The setting of this hotel is just lovely - right on the Hood River. The room was extremely comfortable and the restaurant on the premises has delicious food. The walking path along the river is a big plus. I look forward to my next stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Traveler28539363300, Thank you for submitting a TripAdvisor review. It's great to hear how much you appreciated our setting on the Columbia River, comfortable rooms, and "delicious" food at Riverside. We look forward to welcoming you back!

"Excellent Stay"

5
Scenic05399508376, Snohomish, Washington 01/04/2019

Great experience. Exceptional staff, front desk, housekeeping and restaurant. They were prompt, efficient and courteous. Service with a smile. Our rooms were ready on time, as expected, clean and comfortable. Convenient parking. We enjoyed the restaurant. We had excellent breakfast and dinner. The view of the Columbia River was spectacular! The hotel is a few miles away from our favorite winery tasting room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Scenic05399508376, Thank you so much for your glowing review! We appreciate your compliments about our staff, plus clean and comfortable rooms, and are happy to hear you enjoyed your meals at our restaurant. We hope you are able to visit again in the future!

"Great view"

5
heavenly13, Portland, Oregon 27/03/2019

Our room was riverfront, beautiful view. Very spacious modern room. Comfortable bed and quiet surroundings. Great location, right on the river on the edge of town. Close to waterfront park and town. Breakfast was complimentary anything off the menu. Will definitely be back.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear heavenly13, Thank you so much for submitting a review, and for your kind words. We appreciate your praise for our rooms and comfortable beds. We are also happy to hear you enjoyed our convenient location and made-to-order complimentary breakfast. We look forward to your next visit!

"Nice Surprise in Hood River"

4
K8350OMdeanw, Auburn, Washington 27/03/2019

Was pleasantly surprised by this little gem. Nice, comfortable room, good restaurant on site and friendly service. Only complaint is that the rooms facing the parking lot can get a bit noisy, the walls are thin and if you're sensitive to this it might be a problem because the plumbing can be loud as well throughout the night.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear K8350OMdeanw, Thank you so much for your review! We are please that you found our rooms comfortable and that you had a good experience at our restaurant. We hope you visit us again soon.

"Great view, good people, good food"

5
Tasha C, Phoenix, United States 22/03/2019

Love this hotel! The location is so perfect, so convenient. Breakfasts are the best of any hotel I've stayed at - and I travel a LOT. having a full restaurant and bar on site is great. I use it for business, but would stay there for a vacation.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Tasha C, Thank you so much for your glowing review, we appreciate your compliment on our restaurant and bar, and your opinion that ours is the best hotel breakfast you've had. We hope you're able to join us for a relaxing vacation in the near future!

"Good facilities, beautiful location."

4
User 22/03/2019

Great location. Friendly personnel. Breakfast is partly included as there's no buffet and it's served so you're going to pay for the service and if you want more than 1 item also the extra item. Other than that it was a very enjoyable experience.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Navigate34132910574, Thank you for taking the time to write. We are happy to hear you appreciated our location and friendly personnel. We hope enjoyed your breakfast experience and can visit us again soon!

"Always Friendly and Welcoming"

4
zencat, Washington 19/03/2019

We have stayed here many times over the years but this last time I must say the property is beginning to show some wear and tear. The dining room has been totally redone and the menu is terrific for a gluten-free person but the room itself was a bit tired. It was clean and the bed comfortable but more like a 3 star place than a 5 star place.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear zencat, Thank you for your review. We are happy to hear you enjoyed Riverside and its menu terrific, especially for gluten-free dietary needs. We are continuously upgrading our rooms, with a wide range available in type and price. We would be happy to discuss your preferences for your next visit with a call to our reservations desk. We appreciate your visits over the years, and thanks for the input.

"AMAZING place to stay in the Hood River Area!"

5
User 19/03/2019

Look no further! This is the BEST hotel experience I've had in years. After being tired and cold from Kayaking the White Salmon, this property was the BEST possible place to relax and recoop! The pool, hot tub, sauna, and fitness center were excellent and attractive. I felt pampered and like a was staying at a relaxing spa. A sit down breakfast was excellent and included in the stay. BEAUTIFUL room close to pool with a lovely deck and view of the river.

"Off-season Gem"

5
conic360, Burlington, Washington 13/03/2019

This was my second trip here in the late winter/early spring. Great customer service, spacious well-equipped rooms, and delicious food. It is a very beautiful setting. I highly recommend an upgrade to a river view room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Coni C, We appreciate your kind review!We are thrilled to hear you found great customer service and spacious, well-equipped rooms during your stay with us. Thank you for mentioning you enjoyed Riverside's food as well. We hope you visit us again soon!

"A Gem on The Columbia"

5
E9366OGsusanl, Portland, United States 26/02/2019

Friendly staff, clean rooms, fantastic meals, wonderful facilities (a hot tub on the river!) ... this all keeps me coming back time and time again. The quality of the stay at the price cannot be beat.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear E9366OGsusanl, Thank you for being a frequent guest, and for sharing the many reasons you keep returning. We appreciate your compliments, and look forward to welcoming you back!

"Great river views and dog friendly"

5
jameswR2551YX, Portland, Oregon 25/02/2019

We booked a two night stay and called ahead to make sure they had a dog friendly room, they did. Got a ground level room beautiful view, well furnished. Internet was fast and easy. Restaurant was fabulous, great food, fast service. Lodge is really a nice building, well appointed and rustic - open beams, large common areas wide halls, overall very nice.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear jameswR2551YX, Thank you so much for submitting your kind review. We are happy to hear you enjoyed your pet-friendly room. We appreciate the compliments on our restaurant, Riverside, plus our accommodations. We hope you can join us for another stay in the future.

"Location = Great!"

4
Sabina B, Vancouver, Washington 25/02/2019

How could anyone not love this location? Right on the beautiful Columbia River in the Gorge!! The hotel has a wonderful presence here, but overall seems a bit too simple. Not that I like fancy, but it's the little things, right? Like the coffee - not very good. The food we had was only the breakfast, because it was more reasonably priced than the dinner entrees. However, we are vegans and the choices were extremely limited. We had the Veggie Bowl and, although very tasty, was really small in portion. The hotel is within walking distance (1 mile) of the waterfront - which offers several eating venues, breweries, decent coffee. We'll stay here again, if another deal comes along.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Sabina B, We are pleased to hear you enjoyed your stay, and especially our location on the Columbia River. If you visit again, please let inquire about other possible vegan choices that aren't on the menu. We try hard to accommodate dietary requests. We hope to see you again in the future.

"Great stay!"

5
Clovercreekinn, Montpleier, Idaho 19/02/2019

Stayed here on a work related road trip. The front desk staff was helpful and knowledgeable. The onsite Restaurant provided a great environment with pianist, flawless Service and incredible food. Breakfast menu offered a variety of options included in the room charge and an additional menu for larger meals. It was a great experience for us. Rooms were clean and put together well with good room coffee, linens, and comfortable beds and furniture. The view! Right on the Columbia River. This hotel is sure to meet and or exceed any expectations you may have.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear clovercreekinn, Wow, thank you so much for your high praise and for giving our property five stars in all categories! We appreciate hearing you found our staff helpful and knowledgable, that your dining experience was so positive, and that you enjoyed your room and views. We hope you'll be able to stay with us again in the future.

"A Gem"

5
joerL6201VB, Happy Valley, Oregon 11/02/2019

The place is absolutely amazing from the heated pool too hot tubs and complimentary breakfast. Along with the full lounge and dinner restaurant. And event tastic view of the Columbia river in gorge... Beautiful

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear joerL6201VB Thank you so much for submitting your generous review. We are so happy to hear you enjoyed so many of our amenities. Thanks for mentioning our outdoor pool and spa, Cebu Lounge and Riverside, and beautiful views. We hope you are able to visit again in the future.

"Loved it all!!"

4
LeanderSeattle, Seattle 04/02/2019

This BW Plus is so wonderful, pet friendly with a great pet policy. Great value, wonderful all the way around, I have stayed twice and would not stay anywhere else when visiting Hood River! The food in the restaraunt was perfect, the walking and biking friendly paths to town and along the water are so thought out!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LeanderSeattle, Thank you so much for submitting your kind review. We appreciate hearing you find us a great value and experience, and that you continuously choose us for your Hood River stays. It's great to hear you enjoy dining at Riverside and our shoreline paths. We look forward to welcoming you back!

"Hood River Inn, consistently a great experience"

5
Y8146JHleem, Hood River 04/02/2019

We've stayed at this hotel a number of times over the years. Always a good experience. Views are phenomenal. The hotel must be really well-managed because the staff as a whole is very quick, very attentive, and super-nice. We only live 2 miles from the hotel and stay there every now and then as a quick getaway from the kids.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Y8146JHleem, We are so pleased to hear you choose us for your staycations. It's great to hear you always have a good experience, and that you find our hotel well-managed and staff attentive. We look forward to your next stay with us!

"Great Stopping Place!"

4
Sydney S, Layton, Utah 01/02/2019

We stayed here on our road trip to Portland/Cannon Beach - we had been driving for ten hours and didn't want to deal with Portland congestion or prices. What a treat to find a clean, comfortable room with a lovely view of the river. The bar and restaurant are great. We were especially impressed with the free breakfast that allowed us to order off the menu (no anemic buffet here). Really inventive and delicious food. We didn't have a river view room but we did enjoy a walk along the riverside trail before heading out the next morning. Highly recommended!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Sydney S, We're happy to hear we could accommodate you on your long trip. We appreciate all your kind comments about our rooms, bar, restaurant, served guest breakfast. We hope your travels bring you back for another stay soon!

"Great Stay!"

5
Curious08661371945, Edgewood, Washington 30/01/2019

We have been using the Best Western in Hood River for about 10 years. We always enjoy our stay and the staff are friendly and always available to help with any needs we have. We would definitely recommend this motel to anyone who plans to be in the area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Curious08661371945, Thank you so much for submitting your review! We appreciate your business over the past decade as well as your recommendation. We are delighted to hear you always enjoy your stay and find our staff friendly and helpful. We look forward to your next visit!

"Excellent place to stay"

5
Mary A, Sun Lakes, Arizona 28/01/2019

We stayed one night at this hotel on our way from Portland back to Seattle and it was wonderful. The hotel is beautiful, staff was great to us and the price was very good value. This will definitely be a destination hotel for us in the future

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mary A, Thank you so much for making us your travel stop. We appreciate your positive comments about our property, staff and overall value. We look forward to your return!

"Easiest Family Vacation"

5
Explorer42178165468, Portland, Oregon 23/01/2019

We love coming out to this hotel for a couple nights to “get away” from Portland. The warm pool and hot tub appeal to the kids and adults. The property is literally on a great riverside walking path that you can take for miles, stopping at sandy river beaches, a playground, or even a brewery. A made-to-order breakfast is included and is yummy. We have a dog and the dog rooms are patios on the first floor- you open up the sliding glass door and there's a grassy lawn that abuts the walking path that overlooks the river- could it get better for dogs and their people? This past visit (we've been four times in the last year-ish), I did the trip with the kids but without the husband and it was still easy and great- we even ate at the hotel restaurant for dinner and I was impressed at how lively it was, complete with a piano player- and this was a Monday night.

"Best Value in Hood River"

5
User 17/01/2019

Okay, so the last time we stayed we paid a lot more and I questioned the value. This time around, we got a steal of a deal and apparently it's pretty widely available. For around $100/night (at least in the off season) you get access to their fantastically warm pool that is well heated even in the winter. The hot tubs and sauna are great too. The breakfast they offer is delicious and makes the value of the room that much better. Plus you get the river and bridge views. Pretty tough to beat. We look forward to returning soon.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LizOR99, Thank you so much for your review! We are happy to hear you enjoyed your returning stay, and that you were able to take advantage of lower non-peak rates. It's worth checking dates when flexible. We appreciate you recognizing the value you found in out combined amenities: heated pool, hot tub, sauna and complimentary breakfast. We look forward to your next visit!

"Always nice place to stay"

4
112reviewer, Hood River, Oregon 14/01/2019

This property is very nice and has all needed amenities. The year round outdoor pool (very heated) & hot tub are always a nice feature. Many room sizes available. The restaurant/lounge are both very nice and the food is quite good.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear cvankoten, Thanks for all the compliments and for submitting a review. We're pleased to hear you found all your desired amenities, and that you especially like our "very" heated outdoor pool and hot tub, plus our restaurant and lounge. We look forward to your return someday!

"Great Value"

5
Surfnorthwest, Kennewick, Washington 08/01/2019

Had stayed at this hotel years ago and to our suprise it is even better now. All the staff were helpful and kind. Our room was in good repair and clean. Drinks and food in the bar at night were also very good. The free breakfast was order off the menu and was fresh and hot. I recommend this hotel highly.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Surfnorthwest, We appreciate your high recommendation as well as compliments of our staff, rooms and food & drinks. Thank you for your submitting a review, and we hope you will visit us again soon.

"Good River Best Western Plus is a greatt experience!"

5
User 05/01/2019

We had a wonderful time staying at the Best Western in Hood River. Outstanding accommodations and amazing food! From check in to dinner and a quick check out, we had a wonderful time. We plan to stay here again and again!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Curious56807238990, Thanks so much for submitting your generous review. We are happy to hear you had a wonderful stay with us and that your accommodations were "outstanding" and food "amazing!" We hope you're able to visit us again soon!

"Hood River's best kept secret"

5
Inspire26971626924, Richland, Washington 31/12/2018

The Hood River Best Western is the Columbia River Gorge's best-kept secret. Clean, comfortable, close to other amenities for travelers. The restaurant, lounge, and other facilities were excellent, as was the service.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Inspire26971626924, We appreciate your kind review of our hotel. Thank you for complimenting our cleanliness, comfort and location, as well as considering our property "Hood River's best-kept secret!" We hope you're able to visit us again!

"Short trip to Eastern Washington"

5
Lori S, Bothell, Washington 29/12/2018

The hood river Best Western plus is far and away the way the best (Best Western) We have ever stayed in. The view, the rooms, the pool, the breakfast and restaurant are all by far the best of any chain hotels we have stayed in.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for your review, Lori S! We appreciate you finding us the "best Best Western" you've stayed at. We're happy to hear you enjoyed our views, rooms, pool and restaurant during your stay, and hope you can visit again.

"Great view, amenities, value"

5
Cuerna, Mexico 29/12/2018

We spent a night and had great time. I was surprised when we checked in to be given a 50% coupon for a dinner entree and free breakfast entree for the two of us. The restaurant has high quality food, good service, and an amazing wine list. The gnocci is handmade, and for breakfast the entrees were stellar. The sauna and hot tubs were a great option (we didn't use them, but we checked them out).

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Cuerna, Thank you so much for your high markings in all categories. We so appreciate your compliments of our "high quality food, good service and amazing wine list." We're happy to hear you enjoyed your stay and meal with us during the holiday season.

"Quality hotel, with good food and views."

5
User 29/12/2018

My wife and I wanted to get out of town for the day so we took a drive down to hood river. The best western is easy access from the interstate and we were happy we stayed there.We never eat at hotel restaurants, but the Riverside was rated extremely well. We had dinner there and returned for breakfast. We had a great time.

"Very kid and pet friendly!"

5
Sunshine31225028787, Creswell, Oregon 28/12/2018

I was traveling for business, but I could see from the number of kids and pets at the hotel that this is a very kid and pet friendly location. The breakfast was wonderful and the restaurant staff were very helpful in adjusting our order to be vegan. Much appreciated!

"What a gem!"

5
Jet43991805904, Lake Oswego, Oregon 18/12/2018

Amazing value! The room was clean and large, the beds were comfortable, the setting was beautiful, the outdoor pool and hot tub were so fun in the snow, and the breakfast was delicious. We can't wait to go back!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jet43991805904, Thank you so much for your kind words. We appreciate hearing you found your room clean and comfortable, and that you were able to enjoy the outdoor pool and hot tub in the snow! We look forward to your next visit with us!

"Best Banquet Services"

5
User 17/12/2018

If we could give more starts we would. We held our company holiday party at the Hood River Inn and it was amazing. The food, the service, the room set up and working with the sales team to get everything set up was flawless. All this with a river view. It was a great event.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear David K, Wow, thank you so much for your compliments on your company holiday party! We appreciate your comments on our food, service, room set up and views. We're thrilled you enjoyed your holiday event!

"Great location, quality hotel"

5
bwanderer1, Everett, Washington 16/12/2018

We visited this place during the off-season, finding it to be a nice place to stay. The room was of adequate size with the extras of a small refrigerator and microwave. The hallways were wide, there was nice artwork scattered throughout, we didn't experience extra noise during our stay, and check in and out were uneventful. We had a room with a city view, which was fine for us. At the east end of the complex is a large outdoor hot tub and pool. Despite the hot tub being large, a group managed to monopolize it the whole time that we were there, a situation that we faced in 2 of 3 places we visited on this vacay. Fortunately, they left the pool open, and the "heated" pool actually was heated, the opposite a problem we've encountered too often of late. This one had warm currents at various parts of the pool and interesting lights. Despite it being open aired with some plastic panels to reduce the air flow a bit, while staying in the water was preferable, getting out was not horrible. In addition, the complex includes an indoor whirlpool, a sauna, and a small exercise room at its south end. In front (north side) of the complex is a (Columbia) river walk that I highly recommend! Head west towards the Port of Hood River, history museum, visitor's center, and past that the Hood River Waterfront park and Port Marina Park!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear bwanderer1, Thank you for submitting your review and for staying with us. We appreciate your kind words of the quality of your room and our amenities that you were able to enjoy such as the heated pool and walking path. Our sincere apologies that a large group monopolized the outdoor hot tub during your stay. We will have to strategize how we can improve that situation. We hope you are able to visit with us again in the future.

"Great Experience"

5
scenic5, British Columbia 13/12/2018

Great value, clean and comfortable. Being able to choose off the menu rather than a continental breakfast was a nice surprise! The staff were pleasant and accommodating . We will definitely stay there again and would not hesitate to recommend it to others.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear scenic5, Thank you so much for taking the time to submit a review, and for highlighting many points you appreciated about your stay -- especially our pleasant, accommodating staff. We thank you for your kind recommendation.

"Great Holiday Stay"

5
Terry S, Kent, United States 09/12/2018

So my wife and I discovered this place about 5 years ago. we were traveling home from Reno and decided to go through central Oregon Washington wine country. Since then we've stayed three times a year every year. We pick up a wine in area and this is a really the best place to stay. the views from the Riverside rooms are spectacular, you are literally 50 feet from the Columbia River and your view from your room is of the river and along the gorge. As I said we have stayed there 15 times in the last 5 years. The pictures I attached are literally pictures I took this past Thanksgiving of our room and out our room window. Riverside restaurant is inside the hotel and popular with Gusts and locals, as you can imagine it gets pretty crazy busy, but obviously worth the wait. I have written other revies but I'm writing this mostly because we ran into a couple of problems over Thanksgiving, I let the management know, they assured me that they're going to handle the problem and use it as a learning tool for their staff. While this might have turned some people off it just reaffirms my belief that they have a commitment to quality and customer satisfaction. We will be returning in March staying at this hotel and eating at this restaurant. The food is actually very good, if you stay in the hotel breakfast is free and you get but 1 get one 1/2 Price on an entree for dinner. If you're going down for wine tasting be sure to get the hotel wine passport, it gives you free tastings at the more popular wineries in the area and you can use your stamps for half off a bottle of local wine at dinner.I've looked at some of the negative reviews and I honestly have no idea where you're coming from, there literally is no other place to stay at this price point with this view and this quality of food in the Hood River area. Looking forward to our next visit.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Terry S, Wow, thank you so much for your glowing review! We are so happy to hear that you've been able to stay with us multiple times and plan to continue in the future — and especially that you find our property the best in the area for quality, amenities and value. We are happy to hear you enjoy our river views, guest wine tasting passes and our restaurant. We are also pleased to hear you appreciate how we have handled any issues you've encountered. Thank you again for your patronage, and we look forward to your next visit!

"It was all around a good stay until I checked my bank account."

3
User 06/12/2018

We got one of the riverside suites. The room was nice, there were a few things broken such as door nobs and cabinets. But overall the room was very nice. The view was pretty awesome. Did not get any noise from the bridge. We checked in I gave them a card on file which they later called and said declined. So I gave them another one to charge the room to. After check out I checked my account from the first card and they had in fact charged it. Apparently something glitched in their computer system and booked us for two rooms. When I called they were super nice and said they would refund the money. It's been days and the money they stole from me still isn't back into my account. I understand accidents happen but right before Christmas I'm understandably upset.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Freedom565696, Our sincere apologies for this inconvenience. We expect this matter has been resolved, but if there is any reason, please call our hotel for follow up. We are happy to hear you enjoyed your stay in our Riverside Suites, and that otherwise it was a great experience all around. Happy holidays!

"Was great, now just good."

3
Flyer14169415260, Albany, Oregon 06/12/2018

I do like the place, I just had trouble my last time there with early check-in and got annoyed. But no one really helped. Then you show up early the next day for house keeping? Staff might be different. Food is the best part!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Flyer14169415260, Thank you for letting us know about your experience with us. We apologize for any inconvenience with early check-in. We are happy you enjoyed Riverside's food! :)

"One of the Best"

5
Tourist35671112875, Chicago, Illinois 30/11/2018

Get the East Side River View Room, it is very scenic. You will absolutely love it. Their breakfast and Restaurant is awesome. Go for river walk and relax. Stay at this property provides good value for money.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Tourist35671112875, Thank you for your short and sweet review. We appreciate your kind words about scenic views from our East Wing riverview rooms, as well as dining at Riverside and other amenities. Hope you are able to stay with us again in the future!

"THE place to stay in Hood River"

5
KendianaJones, Burien, WA 28/11/2018

We wanted a King bed, nonsmoking, no pets, and web pages (curiously) did not list this option, just every other similar combination. So we had to book with this hotel via the local telephone number, and front desk. Several such rooms were available. When we arrived, the desk clerk assigned up to a particular room that was “above no one, so it will be quiet”. It was anything but quiet. It was adjacent the stairwell, with its loud self-closing door, and also an elevator, which not only ‘dinged' incessantly, but also made a loud rumbling noise indicative of a need for maintenance. We requested another room, and were quickly accommodated. There was one major drawback - the mattress was so unsupportive that I woke up both mornings with a very sore back. The rest of our stay was delightful. We had almost opted for a view room, but figured that we would be out sightseeing during the limited November daylight hours, so why bother? We realize now that seeing the night lights over the water of the Columbia River would have been a good night-time view. The exercise room has an indoor sauna and hot tub. There was also an outdoor hot tub and heated pool. We tried all of them. Even though the temperatures were in the 40's, the outdoor pools were pleasant enough. Robes and slippers are supplied in the rooms. We had eaten dinner at the on-campus Riverside Restaurant our first night (separate review). Best Western includes breakfast at the Riverside in the room rate, so we went back the next two mornings. The breakfast was simply amazing, bountiful and delicious. Wait staff were pleasant and attentive, and we were able to get a view table to top off our visit. I highly recommend the Best Western Plus Hood River Inn.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear KendianaJones, Thank you for sharing so much about your experience at the Inn, and for your high recommendation. We are pleased to hear you enjoyed our pool, hot tubs and sauna, as well as your included "amazing" guest breakfasts at Riverside. We are sorry to hear your room near the stairwell / elevator was noisier than front desk staff had hoped, and that your mattress did not suit you. We always hope that every bit of a stay is perfect, but we are pleased to hear your overall experience was so positive. Thanks for your input, and we hope to see you again someday.

"Way Exceeded our Expectations"

5
User 28/11/2018

This is more like a business-class conference hotel than a roadside Best Western. We had a very large clean room with a balcony directly overlooking the river, well-appointed and decorated. Two sinks (one in the bathroom, one outside) was a handy touch. The restaurant is excellent with a diverse and fresh menu, also with beautiful river views. Every employee we met was helpful, cheerful and enthusiastic: someone here knows how to hire very good people! The experience was wonderful but here's what made it incredibly better than expected - our king room was a $107 off-season rate, including free breakfast (order anything off the menu in the restaurant), and a half-off entree for dinner. The value of the food savings was $47, so the net room rate was only $60 - less than a Motel 6! Fabulous off-season bargain.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Hawkeyepast, Thank you so much for submitting your great review. We appreciate all your compliments about our accommodations, on-site restaurant Riverside, and the super people who are part of our team. We are delighted to hear you realize the great value of staying with us during non-peak times. We hope to see you again!!

"Best Western Plus - Way better than expected!"

5
allan s, Portland, Oregon 24/11/2018

I learned that the Best Western "Plus" restaurants are a cut above the average and this one felt fresh and outstanding in every respect. We stayed in the Riverside Suites which are well suited for a family or 2 couples with a big living room, 2 master bedrooms and baths along with a full kitchen. The restaurant and the property are right on the Columbia River so you have killer views. We used the outside pool and hot tub and the pool was surprising comfortable even with the cold outside temperatures. They also have a inside sauna and hot tub that we also enjoyed. We had dinner and breakfast at the restaurant which both were excellent. The hostess Denise was very helpful and took care of us right away. The service was fantastic. David our server was very attentive and checked back with us frequently. Because we were there at a very busy time (Thanksgiving) the manager Kathy was one of the best ever. She had command of the whole restaurant and created a relaxed and welcoming place to enjoy ourselves. You can tell the staff enjoy working there. I didn't expect such great food at a hotel but this is the real thing. You won't be disappointed.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear allan s, Thank you for such a detailed, positive review of your stay with us! We are pleased to hear you found the Riverside Suites spacious and comfortable, and that you were able to enjoy our pool, hot tub and sauna amenities during these chillier temperatures. We are thrilled to hear you had such a pleasant dining experience with us during the busy holiday and that you found Riverside's atmosphere relaxed and inviting. We hope to see you again soon!

"Great location, beautiful and quality accomidations"

5
Scenic33569072298, Coeur d'Alene, Idaho 23/11/2018

This was a great hotel stay. They have dog friendly rooms available and even provided us with a doggy treat goody bag. We were very pleased with the stay. The bed could have been a bit more soft but everything else was great.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Scenic33569072298, We are pleased to hear you and your pets were pleased with your stay with us! Thanks for taking the time to review us. We hope you will visit again!

"Total Gem in Hood River"

5
E9366OGsusanl, Portland, United States 23/11/2018

This Best Western offers a great breakfast included with stay, a hot tub, pool, and sauna on the Columbia River, friendly staff, easy access to town and high way, clean rooms - and all such a wonderful value!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear E9366OGsusanl, Thank you for your short, sweet review. We're happy to hear you enjoyed our hot tub, pool and spa, and that you found our staff friendly and rooms clean. We hope you are able to join us again in the future!

"Best hotel in Hood River"

5
Lucyan, Portland, Oregon 19/11/2018

This hotel is a gem in the Columbia River Gorge. Located only short walk from the Hood River downtown, right on the water close to all breweries and wineries. The hotel its a big property, including waterfront restaurant and cocktail lounge, gym, pool and spa. The rooms are clean and spacious, beds are very comfy. Stay at this hotel gets you free breakfast at the Riverside restaurant, and its excellent. Saves you about $30. Great stay overall, will return soon for sure.

"AWESOMEEEEE!!!!!!!!!!!!!"

5
706aliciaw, West Chester, Ohio 12/11/2018

The first time visiting Oregon and not only was the views from this hotel AMAZING, but the overall experience I had while here on business was absolutely AMAZING!!! My family and I are planning a trip to visit Hood River in the near future and we will DEFINITELY be staying at this location!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 706aliciaw, That's wonderful that your first introduction to Oregon was successful as our guest. We are thrilled to hear you'll be returning with your family in the near future. Thanks for taking the time to write a review. We look forward to welcoming you back!

"The Best Best Western"

5
almyt, Tualatin 11/11/2018

We've eaten at the restaurant here (Riverside) for decades, but this was our first time we've stayed at the hotel. The room was a Wow! Large room (we had a king with river view), comfortable and firm bed, spotlessly clean, no signs of wear, modern bathroom fixtures, quiet, all expected amenities. Outside there's wide and well-lighted common hallways. I could go on, but to top it off there was a voucher for breakfast. This at their nice restaurant with plenty of entrées to choose from. Sure beats the traditional free breakfast (waffle maker anyone?) I've found at other Best Westerns.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear almyt, Thanks so much for being a decades-long patron of Riverside. We're delighted to hear you enjoyed your first hotel stay with us. We appreciate all the praise for our rooms, amenities and guest perks. We hope you'll make the Inn a regular getaway. Thanks again!

"Beautiful location along the Columbia River."

4
marktucker747, Minneapolis, Minnesota 06/11/2018

Beautiful views of the lifting mist over the gorge during breakfast. Right on the Hood River riverwalk. The restaurant has been pleasantly updated. A lot of light and windows oriented towards the river views. The rooms are fine. Relaxed, unobtrusive, A great location to explore wineries, Mount Hood, the Columbia river gorge, and the nearby wineries.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear marktucker747, Your descriptions of our property and location are quite observant and appreciated. Thank you for visiting us, and for taking the time to submit a review. We hope you can stay with us again.

"Nice place to stop in Hood River"

5
571pennys, West Kelowna, Canada 06/11/2018

Nice older building. Well maintained. The rooms are comfortable and the staff aims to please. Great restaurant on site with an included excellent breakfast where you order from a menu and have table service.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 571pennys, Thank you for the fantastic review, and for observing so many key points about our property in your concise review. We hope your travels will bring you back someday!

"The Place we always go back to"

5
Elledog2000, Oregon Coast, Oregon 06/11/2018

Love staying here. The staff are very helpful and knowledgeable, Wonderful view of the Columbia. We love the bar, great service from Reneah, great food and very affordable prices. The fall foliage was wonderful, and hotel very close to shopping or whatever you want.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Elledog2000, It has been a spectacular, color fall season. We're glad you could visit and enjoy it. Thank you for taking the time to submit a review, and for your kind comments on our staff, views, great food and value. We hope you can return again soon!

"Excellent Value for your Money!"

5
Flyer30850487593, Redmond, Oregon 05/11/2018

Great location, Great Amenities, Excellent Value. Staff is very friendly, the location is right on the river and the views are excellent. The hotel pool is nice and warm (even in the winter) and of course so is the hot tub with great views of the river. Great bang for your buck when you are looking for a weekend getaway in Hood River!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Flyer30850487593, Thank you for your high recommendation! We're thrilled to hear you found our staff friendly and enjoyed of our amenities, including our location, river views, heated pool and hot tub! We hope you'll be able to return again someday.

"Good place for Hood River"

5
James L, Richland, Washington 03/11/2018

This is a very nice place to stay for the price you pay. It's right next to the river and a very quick drive or 15 minute walk to the downtown. The lounge had good food and had great drinks. And comfy beds too!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear James L, We appreciate you submitting your short and sweet review! We're pleased to hear you enjoyed our convenient location, food and drinks at Cebu Lounge, and the hotel's comfortable beds. We hope you'll be able to visit again in the future!

"Stunning view of the river"

4
visitortraveler, San Jose, California 01/11/2018

The parking lot, although large, was full when we arrived around 5:30 p.m. as there were still some conferences going on. One of us had to be dropped off at the registration after circling around the parking lot couple times. The check in was straight forward but the rooms were scattered all over the places so one really needed a map to get around. The building we stayed in had long hallways and the layout was a little strange/confusing. So expect some walking if your room is located farther from the building entrance. As we were going towards our room on the third floor, there was an extremely strong musty smell in the hallway. Didn't seem to have that problem on either the first or second floor so not sure the reason behind it. As we got to our room, there was a vacuum cleaner right outside of our door. At first we thought maybe our room wasn't ready yet but apparently that was not the case. The cleaning crew just somehow left it there. The room was of small size (but the bathroom was pretty large) and rather stuffy so we opened the patio door and walked outside. It had a spectacular view of the Columbia River since we had the River View room. We could see the outdoor swimming pool and spa at the ground level too. They were separated from the river by a walking path. The path was right next to the river and runs a long way to the other side of the bridge. The whole set up was very darling. It had been a long day so we decided to just dine in house. The restaurant had the river view also. We were seated after waiting for 15 minutes. Both of our dishes were great and the food and service didn't disappoint. We were surprised there was such a good restaurant inside a Best Western hotel! We were not sure why there were ear plugs in the bathroom and later found out what they were for. Throughout the night, there was constant lawn mowing sound (I am sure no one mows lawn in the middle of the night but that was how it sounded like) and some train crossing sound. Although the beds were not bad, the consistent noise made it hard to have a peaceful night of sleep. Breakfast was free. One could choose any breakfast item from the menu. We both had some egg related dishes. Unfortunately one of us got sick from the food and had problem throughout the day. The place looked clean so we were not sure where things went wrong but we are reporting it here and that took one star from our rating along with the stuffy room and smelly hallway.

"A Jewel Along The Columbia"

5
dawgmanmike, Port Orchard WA 30/10/2018

Beautiful location with a view towards the rising sun. Comfort and a caring staff engender a relaxing experience. Restaurant offers delicious meals for a very reasonable value. Spacious rooms with ground floor access directly to the river. Perfect.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear dawgmanmike, Thank you for your review and compliments. We're happy to hear you enjoyed the views, "comforting, caring" staff, and your dining experience with us. We hope you'll stay with us again in the future!

"Oregon Hotel Standout!"

5
GlodeWanderer, Dundee, Oregon 27/10/2018

I attended a work related 2-night, 3-day conference hosted at the BW. I anticipated an average experience and was rewarded with an exemplary one. The hotel room was immaculate, well equipped, quiet and spacious. I appreciated that the quality of the soaps that were made in Canada where consumer protection exists rather than the usual and customary questionable Chinese hotel hygiene products. The Gorge Room was comfortable and the catering staff top notch. The quality, freshness and care of the catering for breakfast, lunch and dinner was the best I have experienced in Oregon. This drove a large contingency of the group to reserve a private waterfront room for dinner at the hotel's onsite riverfront restaurant. Remarkable once again, both food and service. The culinary team is deserving of recognition and a high point of the amenities. I enjoyed my first stay so much I came home singing it's praises to my husband. We made a reservation for the weekend after Thanksgiving so I could share this BW gem with him.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear GlodeWanderer, Wow! Thank you so much for your outstanding review. We are happy to hear you enjoyed your overall experience with us during your conference, including our catering staff, quality and freshness of both your meals, and comfortable accommodations. We appreciate all your positive feedback, and look forward to hosting you and your husband soon!

"Heirloom Apple Tasting Trip"

5
wallseileen2, Seattle, Washington 23/10/2018

This hotel is wonderful. The river view side is beautiful. Excellent restaurant and lounge. Awesome deck off the restaurant with heaters at night so you can enjoy a late dinner or dessert without getting cold. Can't wait for next year's trip to Hood River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear wallseileen2, Thank you for your kind words about your stay with us. We are happy to hear you enjoyed the beautiful views, restaurant and lounge, and were able to enjoy a fall evening on our dining deck. We hope you visit us again in the future!

"Great location, nice room, good restaurant"

4
Carey S, Lake Oswego, Oregon 22/10/2018

The room was recently updated and we were upgraded to a king bed with a river view - NICE! The views of the river and WA state were awesome. The bathroom and room were very clean, internet worked well and TV was a good size. Breakfast was included in our rate - any one item on the menu with a beverage of our choice. The selection was very good and the service was excellent. Staff was friendly all around. The only negative was that the bed could have been a bit more comfortable. Nevertheless, we'd stay at this hotel in a heartbeat!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carey2016, We're thrilled to hear you appreciated your room with "awesome" river views. Thanks for all your compliments and details of your experience. We're so pleased you enjoyed your served guest breakfast along with excellent service at Riverside, too. We hope you are able to stay with us again in the future!

"Harvest Festival Tri0p"

5
Peggy S, Lake Shastina, Ca 22/10/2018

The room was spacious and comfortable with plenty of room for us. Includes a refrigerator, coffee maker, and microwave. The restaurant's food is very, very good. Breakfast items are not what you usually see at a hotel. . . and they are free with your nightly stay. Dinner is the same. Delicious! We had a buy 1 entrée, get the 2nd 50% off. Can't beat that deal! Make sure you make reservations or your wait could be rather long. The Columbia river view is awesome. Check to see if your room overlooks it. There is a walking trail, though. The hotel is in a great location.

"A really worthy choice in Hood River"

5
User 17/10/2018

This hotel has some of the best customer service that I have encountered in a long time. Friendly and willing to listen to any concern. The rooms are very clean and comfortable. The breakfast stands out as one of the better breakfasts out there. The whole experience felt like a resort and not a typical run of the mill hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear triumph1134, We appreciate your kind words and mentioning you enjoyed some of the best customer service you've encountered in a long time. We're thrilled you found our service friendly, rooms clean and comfortable, and your included guest breakfast so enjoyable. We hope you are able to stay with us again in the future!

"Beautiful inexpensive getaway!!"

5
KatMeyer3, Los Angeles, California 17/10/2018

Stayed here for a wedding over Memorial Day weekend. It wasn't too overly priced for the holiday (you have to consider every place jacks up their prices) and check-in/out was a breeze. The hotel sits upon a river bank with stunning views. The rooms are very clean and you receive complimentary breakfast. I also accidentally left an expensive sweater behind upon my departure. I considered it gone but the hotel got in touch with me a couple months later and sent it back! Great views, comfortable clean rooms, and excellent customer service. Would definitely stay here again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear KatMeyer3, Thank you for giving us such a glowing review in all categories. We appreciate you sharing your experience of great views, comfortable clean rooms, and excellent customer service. We are also happy to hear your sweater made it back to you, and hope you'll be able to visit us again someday.

"Our mini vacation"

5
rogerlyles, Pleasanton, California 16/10/2018

A wonderful location overlooking the Columbia River. Comfortable, modern, clean rooms with plenty of space. I rate this Best Western among the nicest places that I have stayed in!! Perfect location close to downtown access and no freeway noise. The photo shows sunrise from our room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rogerlyles, Wow! Your short review packed so many highlights of our property. We very much appreciate your thoughtfulness and time to submit it. Thanks for visiting, and also for sharing your photo. We hope you'll be back.

"Wedding Weekend"

5
tennisdir, chicago, Il 16/10/2018

We recently had a wedding in the Hood River area and we stayed at the Best Western. It was one of the overall nicest hotel experiences in recent memory. We had a beautiful view of the river gorge, a very nice room, a full service breakfast included with the room, and a great central location to everything to do and see nearby. I don't know whe or if we will return to Oregon but if we do we will definitely stay at this hotel again!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear tennisdir, We appreciate your kind words and compliments on your stay with us. We are happy to hear you enjoyed the views from your room, breakfast at Riverside plus the convenience of our location. We hope you are able to return soon!

"Love this place"

5
User 13/10/2018

we have stayed here before and will every time I come through Hood River. I travel with my dogs and this place is very pet friendly. You can even get a view of the river with a pet friendly room. The restaurant that is on site for breakfast is fantastic. There is a walking path right in front. There are Gas Stations Starbucks and McDonald's all close by.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Sightsee120569, Thank you so much for your generous review! We are happy we could accommodate you and your pets during your visit. We appreciate your compliments on a "fantastic breakfast" at Riverside, plus the mention of our walking path and location. We thank you for continuing to choose to stay with us!

"Beautiful Hotel on the River"

4
Roger S, Florence, Montana 10/10/2018

The Best Western Plus at Hood River, OR is directly on the south side of the Columbia River. It is a mini-resort with water sports of many types (sailboats, jet skis, paddle boards, etc.). It has a nice pool and exercise room overlooking the river. The rooms on the north side face the Columbia River with balconies and a beautiful view. The rooms are nice, clean and spacious. Definitely a nice place to stop & stay alone the Columbia River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Roger S, Thank you for taking the time to submit a review. We appreciate your detailed description of our property, and are happy to hear all the things that you notices that make our guest experience complete. We hope you can visit again!

"Great Hotel Great Locaion"

5
Mike W, Bloomsburg, PA 10/10/2018

It was a first trip to the Columbia River Gorge for my wife and I so we wanted a nice place to stay. TripAdvisor gave the Best Western Plus very high marks so we booked a one night stay there. The whole experience was fantastic. The rooms were clean with all the amenities and the front desk staff were extremely friendly and helpful. Our room had a large window with a beautiful view of the Columbia River. The best part of this hotel is their attached restaurant called the Riverside. I reviewed this restaurant on a separate TripAdvisor review. We would definitely stay there again if ever we find ourselves in the Columbia River Gorge.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mike W, What a fantastic review! Thank you for following recommendations on TripAdvisor for your decision to book with us. We are thrilled to hear your experience was "fantastic," and appreciate you mentioning so many features of the property that contributed to such a positive stay. We hope your travels will bring you back our way.

"Room with a View"

5
zaabs5, Janesville, Wisconsin 09/10/2018

Our room looked right out onto the beautiful river, gorge and bridge. The 1.75 mile paved river walk passes through a charming marina, delightful family park, and natural area and two brewerie/ restaurants

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear zaabs5, Thank you for your short and sweet review. We're delighted to hear you enjoyed our river views and shoreline walking path. We hope you are able to visit again in the future!

"The best Best Western!"

5
User 08/10/2018

This might be the best Best Western in the US. Clean rooms, great included breakfast, heated year-round pool and hot tub with a view of the Columbia. Easy 15 minute walk along path to downtown Hood River. I live in Hood River and staycation here a few times a year. It is that good.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear WhereNext777, We thank you so much for your enthusiastic compliments and highly flattering review! We are so happy that you regularly choose us to staycation with! Hope look forward to welcoming you back!

"Relaxing stay"

5
Mikey A, Toppenish, Washington 07/10/2018

Great service and food was satisfying. This hotel is where i always stay during my business trip as i travel. The staff always greats you great and treats you like they would any other customer. Breakfeast is superb and always a nice way to start the day.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mikey A, Thank you for your kind words. We appreciate being your "go to" hotel for your business trips. We thank you for your comments on our friendly staff, and are thrilled to hear how our included guest breakfasts start your day off right. We will see you next time!

"Good for short business meetings"

4
724shermant, Parma, United States 04/10/2018

The facilities are good for short business meetings and to accommodate the attendees for a short period of time. There is nothing spectacular about this facility other than it is very conveniently located just off the interstate and located on the Columbia River it gives you some very nice views if you happen to be on the river side of the facility. Facility is clean and the staff is attentive; it is close to restaurants and coffee shops and fairly quiet for being close to the interstate.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 724shermant, Thank you for submitting your review. We are happy to hear our property well-accommodated your business meeting. We appreciate that you found our facility clean, staff attentive and location convenient. We hope you can return someday.

"Make this your hotel if visiting the area"

5
oceanlov1-12, Chicago 02/10/2018

Frequent travelers. We traveled as a couple with our adult daughter. The reservationist helped us choose the best room or us. We chose a 2 beds Riverview and it was perfect. Room was large, comfortable beds, clean, large bathroom with extra sink area. The view is beautiful. There is a walking path around the hotel which was such a nice added bonus. Breakfast was wonderful in the very nice dining area with a view. Make this your base hotel when visiting the area. Thank you to the helpful staff, including housekeeping.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear oceanlov1-12, Thank you so much for your kind words! We are happy to hear you enjoyed your visit, and found our performance high in all categories. We are pleased to hear your room met your needs, and that you enjoyed the walking path. It's great to hear you enjoyed your included guest breakfasts, too. We appreciate you recommending us as a base hotel to visitors of the area. We hope you are able to visit again soon!

"Good but pricey ."

4
SJG444, London, United Kingdom 01/10/2018

We stayed in a River Suite which was very nice but pricey. Good view of the river, spacious and clean with comfortable beds. On the downside there is no lift and dragging heavy suitcases up to the first floor was not a lot of fun. The on-site Riverside restaurant is worth a visit.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear SJG444, We are happy to hear you enjoyed your stay in our deluxe Riverside Suites. It's great to hear you appreciated the great river views, and that your suite was spacious and clean, with comfortable beds. We apologize for the inconvenience of carrying heavy luggage up a flight of stairs. We hope a good meal at Riverside possibly made up for it. We hope you can return in the future.

"Comfortable rooms in a wonderful setting"

5
david92130, Las Vegas, Nevada 29/09/2018

The Best Western Plus is a big step above the typical Best Western. Our room was spacious with good furnishings and a comfortable bed. Housekeeping was thorough and attentive. The staff was friendly and helpful. Rooms on the river side (which you should ask for) have great views of the Columbia River gorge. There is a good walking path right outside the hotel that you can take for a walk, or you can take it into the town of Hood river although that is a fairly long walk along the river. We enjoyed the on-site Riverside restaurant, which I have separately reviewed. A breakfast voucher was included in our room rate. There were just a few negatives, none of which decreased the enjoyment of our stay. There is no perter service so you need to handle your own luggage, but they do provide carts if you need them. Over the weekend there were a lot of special events, like weddings and conventions, going on so parking was difficult, but otherwise there was no problem from the events.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear david92130, We appreciate your detailed affirmative review. We enjoyed hearing not only your details of what contributed to the positivity of your stay, but also what we can improve on in the future. Thank you for your recommendation for our river-view rooms and for recognizing our friendly, helpful staff. We're also happy to hear you were able to enjoy the shoreline walking path along the Columbia River and our on-site restaurant. We hope you will visit again soon!

"Wedding Attendance"

5
legalsec_81, Michigan 27/09/2018

Beautiful location. Very clean and comfortable. Rooms good sized. Only had breakfast in restaurant and delicious. The cinnamon roll is huge! Must share. Outside pool and hot tub were great. Great wedding venue.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear legalsec_81,Thanks for sharing your wedding venue experience with others. We are so pleased to hear our location, rooms, amenities, and breakfast all added to a great celebration!

"Destination Wedding"

5
Bob S, Indianapolis, Indiana 26/09/2018

This Hotel has a great waterfront view with easy access to Hood River and Mount Hood. The restaurant is great with a great wine list and the complimentary breakfast outdoors was exceptionally good. I would definitely stay there again if in the area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Bob S, We are pleased you chose the Inn for your destination wedding accommodations. Thanks for taking the time to submit a review, and for mentioning our river views, good location, and great dining experiences. We do hope you'll visit us again!

"Good Hotel in great location"

4
John R, Camden 25/09/2018

Good hotel with very efficient and friendly staff in a great location on the banks of the Columbia River. Room was good and comfortable bed and clean with good housekeeping. Restaurant was good however a bit on the expensive side.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear John R, Thanks so much for submitting your review and for sharing your experience at the Inn. We are happy to hear you enjoyed your stay and found our housekeeping more than satisfactory and our beds comfortable. We hope you will visit us again soon!

"What every hotel restaurant should be."

5
Ronesq, San Diego, California 24/09/2018

My wife and I stayed at the Best Western Plus Hood River Inn earlier this month. It was just a two night stay on our way to Crater Lake. The rooms were typical of this genre of hotel. Clean, comfortable, and nothing to write home about. We ate the first night in a delightful restaurant in Hood River, as I am not a fan of hotel food. However, they have us a certificate for 1/2 a second entree for the next night and we decided to give it a try. I'm glad we did. The ambiance was lively with a beautiful view of the Columbia River. The rack of lamb, we each ordered the same thing, was fantastic. Perfectly done not to heavily spiced. We each got 5 large ribs. My wife ate 2 and was full. I gorged myself on the other 8. The only problems were- no room for dessert and an additional 3 pounds the next day.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ronesq, We are happy to hear your positive dining experience with us made your stay so great. Thanks for mentioning that you found our dining room ambiance lively. We're thrilled to hear how much you and your wife enjoyed Riverside's rack of lamb. We hope your guest breakfast was equally delicious, and that you're able to join us again in the future.

"Excellent location"

5
User 23/09/2018

Lightning fast Wi-Fi. Beautiful location (the hotel is right on the river) Spacious clean rooms. Breakfast served at the adjacent Riverside restaurant was delicious. The only negative was the Grab and Go breakfast. The Grab and Go consisted of an apple, a granola bar, and water. It is a poor value compared to the breakfast available with your breakfast voucher at the Riverside restaurant. If you are leaving before 6AM for an adventure do not utilize the grab and go because you will be wasting money.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ccox397, We so appreciate your review of your stay and your comments on our "lightening fast wi-fi," beautiful location and spacious clean rooms. Thank you for taking the time to submit a review. We apologize that the Grab and Go breakfast was incomparable to our served guest breakfast at Riverside. We hope you still had a wonderful early morning adventure!

"Great hotel, great location, great service"

4
User 19/09/2018

I would most definitely stay at this hotel again. The location is convenient, yet beautiful by the river. The adjoining restaurant (where you can eat your breakfast) is good as well. We received an upgrade to a suite, which made it an even better experience. It was a very comfortable stay. The hotel has a gym with good equipment.

"great place"

5
Zuhair K, Everett, Washington 17/09/2018

Nice view if the river and restaurant breakfast was one of the best. Lunch was big and very good. excellent place for summer or late spring be. Services is great. Very romantic place for couple. not much to see around except mount hood and scenic driver.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Zuhair K, Thank you so much for choosing the Hood River Inn for your Hood River visit. We are pleased to hear you enjoyed the river views during your meals at Riverside. We appreciate hearing you considered our location a romantic place for couples. We hope you are able to visit again soon!

"Great Hotel, but on the speedy side"

5
User 17/09/2018

One of the nicer places to stay in the beautiful Columbia River gorge. Make sure and get a river view room. Don't forget to ask for wine tasting passes at the front desk. The breakfast is ordered off a menu and food was great. Great bonus to your stay!,

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LindaB6127, We are glad to hear you were content with everything during your stay. Thank you for your review, and for your compliments about on our accommodations, including our river-view rooms, included guest breakfast and wine tasting pass perks. We hope you'll be back again soon!

"Impressive Hotel right on the river"

5
User 16/09/2018

We were impressed by how clean and quiet the room was. Spacious and nicely updated. Great little restaurant has awesome happy hour with a great vibe. Our stay included breakfast, anything from the menu not just yogurt and cereal. The food was excellent and we found this to be a great value add to our stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Pam A, We appreciate hearing you enjoyed your stay with us! Thanks for taking the time to write and for letting us and others know you enjoyed a clean, quiet the room. We also appreciate your recognition of the added value of our included guest breakfast at Riverside. We're happy to hear how much you enjoyed it! We hope you are able to visit again in the future.

"A Fabulous Staycation "

5
supernonni, Hood River, Oregon 13/09/2018

My husband and I found ourselves in need of accommodations in our busy little tourist town while our floors were being refinished. Our first choice was the Best Western Hood River Inn. It was a great choice! Every possible need was considered without us asking; it was a seamless stay. We very much enjoyed rIverfront dining, the pool and hot tub overlooking the Columbia at sunset and our comfortable room. Even our dog got her own welcome packet. The staff were warm, helpful and good at their jobs. If you're coming to Hood River, stay at the Best Western Hood River Inn.

"Stunning hotel on the Columbia River!"

5
Hannah S, London 10/09/2018

We were gobsmacked and delighted when we arrived at this hotel to discover it was so high-quality and stylish. The decor was classy throughout, our river view room had gorgeous views and the bed and bathroom were very comfortable. We loved having a coffee on the balcony overlooking the river and the surprisingly decadent breakfast served on the river terrace. It was also great having a swim in the pool that overlooked the river too. Staff were excellent, location meant we could walk to town/nearby breweries easily. This is a great hotel that totally surpassed our expectations- only wish we'd been able to stay for more than one night!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Hannah S, Thank you for the flattering review! We are so happy to hear you had such a wonderful experience during your stay with us. We loved hearing our property "totally surpassed" your expectations, and that you were able to enjoy our views, shoreline pool and included guest breakfast. Thanks also for praising our hard-working staff. We hope to see you again soon!

"Gem on the Columbia!"

5
Carol L, Edmonton, Alberta, Canada 07/09/2018

Beautiful location along the majestic Columbia River. Great service and fantastic views! Aromas from the Riverside Restaurant were mouth waywater. Wish I had more time to spend at the Best Western Hood River!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carol L, Thank you for your kind words. We are happy to hear you enjoyed yourselves at the Inn, with great service and views. We wish you could have stayed longer as well and hope you can visit again soon!

"Sea Doo River Trip"

4
russelsmith, Eugene, Oregon 04/09/2018

The hotel was nice and the view of the river was amazing. Having their own private dock was a plus!The food was very good but the wait staff was a little bit challenged. It was a very busy holiday weekend so wait times for the restaurant were a bit long, and I felt like the prices for the room due to the holiday were a little to high. Overall I would stay here again but I would not during any holidays.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear russelsmith, We are glad to hear how much you appreciated our hotel and amazing river views. It sounds like you may have arrived by boat, which is super! It was a VERY busy holiday weekend for a few reasons, and we apologize if there were any inconveniences. Do check our rates during non-peak times. Sometimes you can find a great value. We hope we will see you again!

"Great place"

5
User 02/09/2018

Loved the suite. Wonderful food. Great views. Generous discounts on food. Highly recommend. They have a wine shuttle too. Good spot to go hiking. They provide info on where to hike. Great parking and near town. Could walk to town.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Gail Z, Thanks so much for taking the time to write, for including so many positives in a fun format. We are happy to hear you enjoyed all the common things, but also some specialty items like our wine tasting shuttle. We hope you are able to visit us again soon!

"Amazing experience!"

5
mrita2020, Salem, Oregon 02/09/2018

The manager helped us get into a comfortable size room during check in. The staff were polite and helpful. The pool for three grand kids was fabulous! Everyone wanted to stay another night!! A beautiful place on the Columbia River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear mrita2020, We are delighted to hear about your great stay. Thank you for taking the time to submit a review, for your kudos to our staff and raves about our shoreline pool. We wish you could have stayed another night as well, and hope you can return!

"Excellent location!"

5
JRoettger, Wisconsin 01/09/2018

Loved this hotel! Restaurant is great and the pool area was perfect for our kids. My only complaint is that the mattresses were not the most comfortable. My husband and I both woke up with sore backs.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear JRoettger, Thank you for sharing! We are pleased to hear you enjoyed dining at Riverside, plus our pool and spa area. We apologize for your experience with the uncomfortable mattress. We hope you are both feeling great now.

"Unexpected wonderful hotel"

5
julouisianne, san diego. ca 30/08/2018

I usually don't expect that much from a chain hotel like Best Western. But the one in Hood River is absolutely great! From check in to check out the staff was so polite and accommodating. We arrived without a reservation and they found beautiful riverside adjoining rooms for us. Excellent breakfast which is free and cooked to order. Dinner in the restaurant was delicious and there is a two for one deal for guests. They were so nice about extending a late checkout too. Room are very nice, bed so comfortable and balconies overlooking the Columbia river. Pool, spa and fitness is first rate. It's just a wonderful place to stay in a beautiful location. Highly recommended!

"wonderful stay, relaxing but lots of things to do to kerp one"

5
Cheryl S, OLYMPIA 30/08/2018

things to see and do. easy walking to most all. shopping, paddle boarding, kites, kite boarding, wind surfing and plenty of parking and vendors along the waterfront and town even if your not staying at the waterfront Best Western Plus. the pool, hot tub and fitness center are beautiful too!

"The amazing location keeps bringing us back"

4
Walter747, Eugene, Oregon 28/08/2018

When we arrived, it was a hot afternoon and the computers at the front desk were being fussy, so a line had developed and there were some impatient folks, but the staff worked quickly and efficiently to move things along. The hotel was busy with two weddings the day of our stay and there just seemed to be lots of people. But our spacious riverside room was quiet and clean with a balcony overlooking a small dock and the bridge beyond. The grounds are well maintained, with benches here and there along a pathway that runs the length of the building on the riverbank. You can spend the afternoon watching the kite surfers with their colorful sails darting around in the distance. The sound of traffic rolling across the steel bridge subsides as the sun goes down. We enjoyed watching the barges slowly passing by and seeing the lights of White Salmon come on, as it got dark. The only shortcomings: outside lighting on the balcony is a bit annoying at night, shining into the room unless the curtain is pulled; and the bar doesn't have a blender. But the view was still awesome and my strawberry habanero margarita was still pretty tasty.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Walter747, How nice of you to submit such a detailed and kind review! We appreciate you recognizing our staff working "quickly and efficiently" during a busy time. We're pleased to hear you enjoyed the views, the shoreline path and surrounding area, as well as that your spacious, quiet, clean river-view room. We hope to welcome you back for another visit soon!

"Very good choice in Hood River"

4
James H, Seattle, Washington 25/08/2018

A very good choice if you are looking for hotel in Hood River, especially if you wish river view or to be next to the river. Rooms are comfortable, large and come with very nice breakfast. The hotel has the East wing and the West Wing. Buildings are three stories tall. First floor rooms have patios. Upper floors have either window or balcony. I would ask for balcony, as the windows do not even open (at least in the East wing). Rooms on the river side cost more, but you have a great view and it is less noisy because hotel is close to highway. Best rooms in my opinion would be the west wing on the second or third floor but not at the very very end because that you'd be right next to the bridge.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear James H, Thanks so much for submitting your review and sharing your experience at the Hood River Inn. We are happy to hear you enjoyed your stay and recommend our property to prospective guests. We appreciate you sharing tips on room locations too. We hope you'll visit again!

"Disappointing Check In "

3
MikusTheFicus, Erie, Pennsylvania 24/08/2018

I don't expect early check in, but when I ask for one I do expect a polite response. My expectations were not met. I will need to update this once they do find a room for me, until then I have a cranky 5 year old to deal with.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear MikusTheFicus, We truly apologize that our front desk was unable to immediately accommodate your request for early check in. Unfortunately, during our busy summer season it is sometimes difficult to assure such flexibility due to high volume of room turnover. We hope the rest of your stay was enjoyable.

"3 star room or 5 star room, you choose"

4
baywanderer, San Francisco, California 19/08/2018

If you like a bland room with a view over a large parking lot, then choose the 3 star room and save about 20 bucks per might. If you want a room with a wonderful view of a wide river and mountains in the background choose a 5 star river view room. The difference is massive in terms of the experience.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear baywanderer, Thank you for taking the time to share your experience with us. We are pleased you pointed out some distinctions and hope you found a room that best accommodated your needs. We have a variety of rooms and are always willing to advise. We hope you'll visit again!

"very nice poeple there the receptionist are great very helpful"

5
User 19/08/2018

my room first floor.the breakfast was for free .the dinner was buy one get the next discounted .my husband and i went for the restraunt.the restraunt food for breakfast was ok we ask for white bread got wheat bread instead and we got candian bacon instead of ham

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Susan E, We appreciate you sharing your experiences with us and are happy to hear you were able to share a meal at Riverside. We are sorry for the switch ups and hope you brought it to your servers attention to make it right. Thank you so much for taking the time to submit a review. We hope you can visit again!

"Loved the location close to walking path to the marina and swim beaches."

5
vicky060, St. George, Utah 19/08/2018

Fabulous location on the Columbia River. Traveling with our dog Henry. Great reception, dog treats and lots of walking paths out the door, swim beach, restaurant on sight was very good. Breakfast was a notch above. Would definitely stay here again

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear vicky060, Thank you for your kind words. We are happy to hear you enjoyed the our location, river views and walking paths. We are pleased to hear you considered your included breakfast "top notch." Hope we see you again soon!

"Felt Overcrowded"

4
everythingmustgo2018, Crescent City, California 15/08/2018

I came on a super-busy summer weekend and if I hadn't booked a slightly-calmer executive-floor room I think I would have gone bonkers. Lobby entry stairs were under serious construction and trash cans across the property and in front of the elevator entrance were overflowing. I had a clean, relaxing room with this serene view but the hotel itself was very chaotic. Once everything did calm down a little at night, I couldn't even leave my curtains open to enjoy the view while I fell asleep because there were super-bright permanently-on balcony lights. The included breakfast was indeed a full breakfast at their in-house restaurant (you can choose from a certain list of entrees) but the food itself wasn't great and the line was really long. They seemed to be short on waitstaff -- the restaurant itself had plenty of tables when we finally got inside.

"Amazing"

5
181tj, Yakima, Washington 15/08/2018

Loved everything about this Hotel, room was nice and clean staff were nice, and very helpful, food was great and not that expensive... will return, and I will tell all my friends and family about how nice everything was...

"Hood River Gem"

5
Joano H, Tsawwassen 14/08/2018

Best Western Hood River Inn is a little gem in a small town. The views across the river from updated rooms as well as from the patio restaurant are spectacular. The food in the restaurant is amazing, and seems better every year that I stay there.

"excellent location and a decent restaurant"

4
dominicv752, Princeton, New Jersey 14/08/2018

Very good location by the mighty Columbia river! Foot path along the river for a morning or evening walk. Enjoyed the breakfast on the patio. Hotel is located by the highway 84, easy in and out. This hotel has a decent restaurant and ample parking space.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear dominicv752, Thanks for the great review. It's nice to hear you had such a positive experience with us, and that you particularly enjoyed our location and shoreline path with river views. We do hope you stay with us again in the future!

"Nice location to stay but their Restaurant Lounge Service was very poor!"

3
User 12/08/2018

When people go on vacation, they definitely shouldn't have to serve themselves their own breakfast beverage items because there are not enough servers working. The service was SO POOR, and not just once, but on both mornings we had our breakfast in the lounge area. It's not that the servers were bad, but to have only one server trying to manage 10 plus tables is crazy! If you wanted to start off with coffee and water, you needed to go up and serve yourself. This is not a buffet setting, but a sit down full service dining experience. As located inside a Best Western "Plus", one would expect to have excellent service when your paying a higher than normal nightly room rate. I will think twice about ever staying at a BWP property again if that is the type of service I can expect to receive.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Vinny C, We were very sorry to read of your poor breakfast experience in our bar and for this we sincerely apologize. As I mentioned to you when we talked on the phone, we were hit with large crowds in the restaurant all at once both days in question. Although we had a server call in sick at the last minute, it was not a situation where we weren't staffed correctly. It was simply an atypical rush of more than 100 guests within a 1/2 to 3/4 hour period. The area where you sat is used as a wait area for guests waiting to be seated in the dining room. so we apologize for missing you during the rush. Please know that this is not typical of our normally outstanding service and attention to detail. I was happy to hear that you had a good conversation with Ben, our front office manager and that he was helpful in making some resolution. We value your patronage and hope to have an opportunity to serve you again when we might show you our usual exemplary dining experience. And by the way, thank you for your kind comments about the food and service on the two nights you enjoyed dinners in Riverside. Thanks again for your understanding, and we hope we can make this up to you.

"Back Again"

5
italylover44, Seattle, Washington 10/08/2018

This is, by far, one of the best places to stay on a vacation. It appeared to have been redone and our room was beautiful. The breakfast was once again delightful. The best part of our stay was Happy Hour in the Cebu Lounge. The menu unlike anything we had ever seen. And most importantly, the food was outstanding. There were four of us and we just couldn't get over it. It was absolutely delicious. Hats off to the chef!!

"perfect location, excellent service"

5
User 08/08/2018

Magnificent location overlooking the Columbia River. Room was well equipped & clean. The breakfast was excellent, best I've had. Staff was cooperative and eager to please. I wish all hotels were this good.

"Not Your Typical Best Western"

5
takeahiketours, Portland, Oregon 08/08/2018

This is more like a Doubletree or a Hilton. They definitely earn the plus in their name. Nice rooms, super helpful staff, great pool and hot tub, beautiful views. They gave us coupons for free breakfast and dinner discount on arrival. Like a full breakfast too, really great! We arrived in a small boat from Portland and they have a dock you can tie up on overnight at no charge. Would definitely stay here again. Nothing but super friendly staff.

"Good Basecamp"

4
User 06/08/2018

We stayed here while my husband was attending a work conference. Over all the hotel was clean (east wing) and remodeled. Loved that our room was clean, didn't love that it smelled hospital antiseptic clean. It was giving me flashbacks of too many hospital stays. But in a place like hood river you don't spend much time in the room so it was OK. The front desk staff was very helpful and the pool/fitness center is AMAZING. If you are a light sleeper be aware that you will want to book a river view room because ours faced HWY 84 and the train tracks that are very active. You could walk downtown and the waterfront but it might be a bit much for some. There is a Starbucks and McDonald's in the parking lot which is convenient. The onsite restaurant was not great, would not eat there again but there are many great options in hood river. We would stay here again, just with a river view room next time.

"The most amazing hotel!!"

5
User 03/08/2018

I absolutely love the Hood River Inn. We stayed on the 3rd floor of the East Wing, and I don't think there is anything better than waking up to those Columbia River Views. The pool was a welcome reprieve during the HR heat wave and the breakfast tops any hotel breakfast I've had--not to mention it's free with the stay! We also had a relaxing and delicious dinner on the deck. Truly one of the best hotels!

"Great hotel"

5
BigJNK, Seattle, Washington 31/07/2018

If possible select a room with a river view, especially on the first floor. Excellent location a bit away from downtown. Nice restaurant and very friendly staff. What's not to like? This may be the best hotel in Hood River, certainly better than places we stayed previously.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear BigJNK, We are delighted to hear you enjoyed your stay, and that you for your high recommendation! We appreciate you tipping other travelers off to your preferences, and thank you for your compliments about our restaurant, Riverside, and friendly staff. We hope you'll visit again!

"Massive, Impersonal, But a Lovely View."

3
Brabantio, Staunton, Virginia 31/07/2018

Do not misunderstand. When you're in your room - at least, in a river-facing room - this hotel has one magnificent quality: the view. Sit on the balcony facing ENE - toward the Washington shore - and this is a beautiful place. And your room is nice enough. Plenty of space. Decently furnished. But this vast, sprawling hotel feels crowded and a bit overwhelming. At check-in and at the restaurant, the staff handles the throngs of guests efficiently enough, but there is a distinct sense of the impersonal. You're a number, not a guest. Outside the rooms, the place seems a bit down-at-heels. The inner corridors are oppressively dark, their heavy carpeting a bit tatty. In the restaurant - at least, on the deck - the wooden tables feel a bit sticky. Wiped down, but not really cleaned. All in all, while the average guest will probably love this hotel and appreciate its offerings, those who prefer genuine hospitality will likely be reminded of the accommodations at a major theme park. There's nothing truly special about this hotel. Except the view.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Brabantio, Thank you for sharing your experience, and your praise of our property's spectacular river views. We are sorry to hear that your stay was not the experience you had hoped. We are currently in our peak season, and some days the hotel is at its most full. We certainly strive to make each guest feel important, because they are. You have given us some good feedback as we try to maintain the highest standards of cleanliness, comfort and service. Perhaps you'll consider returning during a quieter period. Thank you again for taking the time to submit a review.

"Gorgeous views"

5
User 30/07/2018

I loved this place. The view from the room was amazing. The service was great. Both breakfast and dinner were excellent. And best of all the prices were quite reasonable. I will definitely be back next time I'm hiking Oregon.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Andrew A, It sounds like you had a very nice stay with us. We thank you for taking the time to write, and appreciate your comments on our “great” service, views, plus your dining experiences for breakfast and dinner. We look forward to welcoming you back when you visit our area again!

"Wonderful service, Comfortable, Beautiful Views"

4
Hondo2, Grand Rapids, Michigan 26/07/2018

I stayed here while on a business trip and had a great experience. At check in there was a line that went quick and I was greeted very warmly and professionally and checked in quick with lots of great information and a map and them asking if I had any questions. They were very warm, friendly and welcoming. My room was great - very comfortable with a nice deck and beautiful view! Nice amenities in the bathroom and a refrigerator. I had drinks in the lobby and the service there was also wonderful with great recommendations for wine that I loved. The restaurant was also good - I had dinner and breakfast in the restaurant and the meals were fabulous and we had no problem getting reservations and even changing the time - they were very accomodating. I used the walking path in the morning to take jog and see a little bit more of the area - it was gorgeous. I wish I had more time to stay here and would love to come back on vacation. Great job Best Western!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Hondo2, Thank you for sharing your visit experience with us and other travelers. It's great to hear check-in went exactly as we plan: quickly, with a warm welcome and all the information to make your stay as pleasant as possible. We are happy that your were very satisfied with your river-view accommodations, meals, beverages and service at Riverside and Cebu Lounge, and that you had a great jog from our shoreline path with access to the waterfront trail. We wish you had been able to stay longer too, and hope you'll make plans for a future return!

"Good location to explore gorge and my hood"

5
Ilene S, Hollywood, Florida 23/07/2018

Spent two nights here. First day followed the gorge out of Portland. The second day went on rte 35 to follow the hood river and hood mountain. The room was clean and spacious. It came with a balcony overlooking the Columbia River. The bed was very comfortable. I even took a dip on their outdoor pool.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ilene S, Thank you for staying with us and writing a positive review of your visit! We're happy to hear you experienced a comfortable stay with us, enjoyed the river views from your balcony, and took a dip in our shoreline pool. We hope your travels will someday bring you back to stay with us in the future!

"Beautiful View!!"

4
User 23/07/2018

We stayed in this hotel for two nights, arriving on a Monday. We were excited to be there after a long drive and threw our stuff in our room and headed for the walking path, then the pool. We ate dinner at the onsite restaurant (that's another review), and returned to our room at about 9 P.M. to find it HOT! But, it was late so we opened the screen door and sweated the night away. In the morning I called to tell the front desk that our AC was not working and they were very nice and said they would send someone up. Over an hour later I called again and promptly someone showed up and replaced the air conditioner. Kind of a freak thing to have happen, but that first night was rough. Otherwise the stay was great! The pool area is beautiful! The hotel is clean and everyone working there was friendly. I would stay again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Margo L, We so appreciate your review of your two-night visit with us. It's great to hear that you enjoyed our walking path, outdoor pool and on-site restaurant. As for the broken AC, we truly apologize for the inconveniece, and are glad to hear it was resolved. We appreciate your understanding and kind words. We hope you are able to visit us again soon.

"The best!!!!"

5
barbie47, Bakersfield, California 23/07/2018

This is the best Best Western we have ever stayed in!!! Nice room with lovely river view. The breakfast included in the attached restaurant was excellent. We had an extremely relaxing stay. Friendly, helpful staff. Couldn't ask for better.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear barbie47, Thanks so much for sharing your experience. We're glad to hear you consider us the "best Best Western you have ever stayed in." We are thrilled you were about to enjoy a relaxing, comfortable day with the help of our friendly and helpful staff. Please return again soon!

"Great view from a very nice room"

5
Ron98642, Portland, Oregon 22/07/2018

We stayed in a room on the 3rd floor of the East Wing. From the room we could see the traffic and activities on the Columbia River, both shores and from the balcony we could look down at the busy pool. It was a nicely done room with the extra comfortable chair that we like, a good bed with a better than average duvet. There were adequate outlets for our electronic stuff. Sparkling clean bathroom with two sinks and huge shower. In and out was easy. We had dinner in their Riverside Restaurant and both of our choices turned out to be very good. The wait staff was friendly and given that their were a plenty of them, the service was good. It was a little too windy for our tasted on the outside deck but it looked like a good place to be. The included made-to-order breakfast was pretty standard but well done. We will choose it again when we are in Hood RIver or vicinity.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ron98642, We're so glad that you took the time to write a detailed review of our hotel and your dining experience with us. Thank you for your kind remarks about our rooms, view, comfortable beds, and dining experience at Riverside. We look forward to having you visit us again in the future!

"Room with a view!"

5
User 20/07/2018

This was our second stay,and by far the best! Our room was a lower river view room with a patio to watch the river go by! The outdoor jacuzzi (with a view) also a great way to soothe the sore muscles.

"Our choice for a second visit...."

5
User 18/07/2018

Although the Best Western Plus, in Hood River, Oregon, was not our original choice when researching places to stay in the Columbia Gorge Country .......it will DEFINITELY be on our next planned visit there!! It's a real gem!! Our junior suite overlooking the Columbia River was perfect, with all the amenities found in 5-star hotels. The staff couldn't have been more welcoming, warm, efficient, and promptly attending to our every question and/ or request. Those staff members manning the front desk consistently advised us with the best possible information, even recommending a wonderful local eye clinic for a minor medical issue. We've already recommended this Best Western to many of our friends and relatives for their future stays in Oregon.....and we'll definitely make return visits to stay at this Best Western! Socrrtz

" Nice remodel-staff needs training"

3
LOMike, Lake Oswego, Oregon 15/07/2018

The remodel of this hotel was nicely done. The setting is beautiful, as always. The staff seems indifferent to its guests—something that shouldn't happen in a hotel in this price range. I called the desk to see how to retrieve a message it turned they had sent me. The person I spoke with said to find the black book. It would probably have the information. She did not know how to retrieve voicemail. The restaurant was no better. The waiter failed to bring us coffee. When it was clear (after at least 15 minutes) we had been forgotten, we, in series, asked three other people for coffee and not one obliged. We got coffee when our breakfast was delivered. There were plenty of employees who were busy talking with each other and not meeting guests requests.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LOMike, Thanks for your visiting us, and for your candid comments. It sounds like you enjoyed our property in many ways, including our setting. We're sorry to hear, however, that the service you received was underwhelming. Service is generally something we receive high marks for in these reviews. We will review your experience with our front desk and dining room staff and will make sure we capitalize on it. Thanks again for sharing. We hope you'll give us another try someday!

"High End BW in a beautiful location "

5
LadyRouge, NC 15/07/2018

Our family of four stayed 1 night. Wish we had stayed longer. The BW is located right on the river near the bridge. The views are stunning and it is high end. The decor is modern. The service is excellent. The rooms are spacious. And there is a nice pool right on the river. We had both breakfast and dinner there - both excellent. There is also a river outfitter right next door for rentals. The only downside of this property is that walking to town is a bit far and you have to cross an interstate. Would stay here again. The kids loved it!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LadyRouge, We're so glad that you took the time to write your detailed review of our hotel. Thank you for your kind remarks about our rooms, views, decor, service, and shoreline pool. We are happy all our amenities suited your family of four. Thanks so much for your feedback, and we hope to see you again someday.

"Fabulous location for a bargain price!"

5
Jules D, Riverton, Utah 14/07/2018

Book this hotel! You won't be sorry. We had 2 rooms (one was a suite) that slept our family of 7 very comfortably. The staff was friendly, the complimentary breakfast was surprisingly very good, which was at the on-site restaurant with made-to-order food. The pool was great with an incredible view of the river, and we rented jet skis at the place right next to the pool. We would have stayed another night, but our week driving down the Oregon coast was already planned. We would highly recommend this hotel to everyone.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jules D, Thanks for offering such a positive review of your stay! We're happy to hear that everything suited you and that your group of seven was well-accommodated with a suite and guest room. It's great to hear that you found our staff friendly, accommodations comfortable, and Riverside's complimentary guest breakfast surprisingly very good. Thanks for mentioning our shoreline pool with river views, too. We hope you had a great trip to the coast, and hope your travels will bring you back for a future visit!

"Great views and better restaurant"

5
Anne V, Oakland, California 11/07/2018

Wow - right on the river and lovely grounds. The pool and spa were in a beautiful outside setting with a glass screen to protect against the wind. The restaurant was amazing. We went for breakfast and dinner and had very good meals and service. Try the Salsiccia for dinner and the corned beef hash for breakfast.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Anne V, Thank you for your kind words. It's nice to hear you enjoyed our pool and spa in a beautiful outdoor setting with wind protection. We are also happy to hear you enjoyed your dining experiences with us – and we appreciate your recommendations. We hope you are able to have another visit with us in the future!

"Ehat a great surprise"

5
Judy T, Louisville, Kentucky 09/07/2018

We haven't stayed at a Best Western in ages. What a wonderful place! Check in was easy and the front desk staff were terrific. Our room was very nice and clean. We had a lovely balcony that faced the river. Bed was very comfortable and the hotel was quiet for good sleep. Would stay here again. We had a free breakfast in the hotel and we're able to choose off the menu. That was a bonus!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Judy T, We couldn't be happier that we hit all the marks for you. Thanks for submitting your review and for the high ratings. We especially appreciate your acknowledgement of our “terrific” staff. And we are delighted you enjoyed the amenities of our rooms and complimentary guest breakfast. We hope you'll be back someday. Thanks again!

"Hood river "

4
Alan S, Kihei 09/07/2018

Very comfortable room with a river view, I'm not really sure how the other hotels are as far as price in the area are but the room rates were kinda pricey. The room was clean and the bed was comfortable. The view was great and they have a bar and restaurant in the hotel that in my opinion was great. The location is great and I would stay there again. We had complementary breakfast that was included with our room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Alan S, We are so appreciative of your complimentary review. It's great to hear you enjoyed our clean and comfortable rooms, the views, location -- and that you thought our on-site restaurant and bar were ‘great'. We hope you will be able to visit us again soon!

"Annual Summer Treat"

5
User 09/07/2018

Every year in early August to celebrate my husband's birthday, we stay here for a night or two and play golf at nearby beautiful Indian Creek course. We ADORE this hotel. The service is outstanding, the property is always tidily groomed, the food is great, and clean, comfy rooms with a lovely view of the river. In this day and age, it's hard to find such great quality for what we spend, not to mention free parking and a complimentary FULL breakfast in the restaurant, not just pastries and coffee! What value! And the pool, spa and gym are high quality and always clean! Something else this hotel offers that makes it a diamond in the rough is the executive floor where children are not allowed. It's great for a couple like us who are looking for a romantic and quiet getaway (and business travelers, of course). It's hard to find properties these days that have an adults-only area. BWHR found the perfect formula to cater to both families and adults looking for a peaceful stay. We can't wait for our next stay - already booked for next month! :) We love this place - don't change a thing, PLEASE!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Indmark, We'd like to express thanks for your glowing review and five dots in all categories. Thanks for taking the time to write to tell us about your annual stay with us. We enjoyed hearing all the things you particularly liked—our service, cleanliness of our rooms and property, free parking and our complimentary breakfast. We are happy to hear you are able to enjoy the perks of the executive floor, for your "romantic and quiet getaway." And thank you for the outstanding compliment of "having found the perfect formula to cater to both families and adults looking for a peaceful stay." We can't wait to welcome you for your stay next month!

"Sipping on Maryhill wine and enjoying Columbia River!"

5
User 09/07/2018

What a great stay at BWP this last month! I had a very relaxing evening sipping wonderful rose wine I just purchased from Maryhill Winery nearby and cooling off while sitting on the balcony. What a view of the Columbia River! Also, I have stayed previously at BWP but before their remodel - looks great and is very comfortable! Great customer service too! I'll be back for sure!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Glenda L, Thank you so much for your kind words about your stay with us. We are thrilled you were able to enjoy our views while sipping on local Maryhill Winery Rose. We appreciate your kind words about our remodeling and customer service. We look forward to your next stay!

"Exceptional View"

5
538shawneem, Tigard, Oregon 04/07/2018

My boyfriend and I decided to take a drive to Hood River last minute. While there we thought let's make a night out of it so we looked around online and stumbled across Best Western. First off, the hotel itself is beautiful. The staff takes very good care of it. The room price came with free breakfast which was a full breakfast and not continental breakfast like most hotels offer. The view from our room as well as the restaurant was breathtaking. The swimming pool and jacuzzi have a nice view of the river which was cool. Best part, you can rent water sports equipment right there by the hotel. This will be our go to place each time we visit.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 538shawneem, It's great to hear you made a spontaneous decision to stay in Hood River! Thanks for finding us in your search, and for the fantastic compliments about our hotel, staff, views, and shoreline pool facility. We appreciate you mentioning the many things you enjoyed about our property. We hope to welcome you back to stay again soon!

"Excellent Service!"

5
Aleah95, Vancouver, Canada 02/07/2018

Beautiful hotel with a great view!! I came here for a spontanious dinner with my cousin on our road trip from BC. The food was delicious and fresh! Laura was our server! She was wonderful, professional and had a beautiful smile. Keep up the great work Laura! If I am ever back in town I will be back for a Chicken Cesar Salad! A+ service!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Aleah95, Thank you so much for taking the time to share your experience. We are happy to hear you enjoyed your stay, and especially food and service at Riverside. We will be sure to pass your message along to Laura for her A+ rating, We hope that you will be able to visit again in the near future!

"Beautiful hotel"

4
User 30/06/2018

Great location with a fabulous restaurant that has wonderful views of the Columbia river. The wines are from local wineries and the beers are from local breweries. The food was very good. You can walk along the Columbia River and watch the wind surfers and kite surfers.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Debbie J, Thank you for your kind words. It sounds like you really enjoyed our beautiful views of the Columbia, our local craft brew and wine offerings. Thanks for visiting and we hope to see you again in the future!

"Good view! Ask for a river side room."

4
sudhir b, Grand Rapids, Michigan 30/06/2018

Really a nice view of the columbia river. The walking boardwalk right next to the river is good for a morning run or an evening walk. The breakfast service at the restaurant is a bit slow but has good food.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear sudhir b, We are appreciative of your kind compliments, and thank you for sharing the news about our nice river views and convenient shoreline path. We apologize if our service was slow for your guest breakfast experience at Riverside, but happy to hear you enjoyed the food. We hope someday you can visit again!

"Beautiful hotel right on the Columbia!"

5
htsteacher, Cedar Falls 29/06/2018

It's a beautiful hotel right on the Columbia. The rooms are spacious and clean. We were there for two nights and because of an earlier booking we had to switch rooms for the second night. They were so accommodating! The staff moved our luggage to the new room as soon as we left for the day. The complimentary breakfast was amazing and we had dinner there on the last night because we were given a coupon for buy 1 entrée, get the second free if you charged the meal to your room. Food was fantastic. They have outside dining and we ate outside and had awesome views of the river.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear htsteacher, We're so happy to hear you had such a wonderful experience with us and that the switching of the rooms was a smooth process. Thank you for your kind words on our complimentary guest breakfasts and your dinners at Riverside! We are happy you got to enjoy the beautiful views from our deck. We hope you can visit again in the future.

"Great food, friendly people, wonderful view"

5
cleo711, Seattle, Washington 21/06/2018

Stayed here w family, I booked two rooms. Rooms were clean and quiet, one had a great view of the river. We saw the town, and decided to have dinner at the hotel. The restaurant is right by the Columbia river, outstanding views. Seth was our waiter, and was top notch. Very professional, helpful, and friendly. He even took our photo. The food was excellent--we had clam chowder, the seafood risotto, and a veggie burger. Risotto was the best. Portions were huge, had enough leftovers for another meal. The free breakfast the next morning exceeded my expectations--table service, not a buffet, very friendly waitress, and excellent food, even excellent veggie options with egg whites. It is a short drive to go into the town for other dining options; get there before the shops close at 6 PM if you want to go shopping.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear clea711, Thank you for submitting your detailed review and traveller tips. We are delighted to hear you and your family enjoyed so many elements about your stay, from your rooms to our river views. Thank you for the many compliments about our onsite restaurant, Riverside. We're happy to hear you enjoyed the food and service for both dinner and our included guest breakfast. We hope you'll make another trip to visit us in the future.

"Pup and people friendly"

4
marthainoregon, Salem, Oregon 13/06/2018

I just checked in and I already like 5 things about this place. Friendly, fast, late night check-in. Dog-friendly: Treat bag. Mutt Mitts. Dog area. Little patio right out my sliding door. Reasonable pet charge. Walking trails along the river with FANTASTIC view. Eco-friendly reward: $5 credit at their restaurant if you decline cleaning & towel service. FANTASTIC view from public areas. My room isn't fancy. Don't care—-it's clean and has good water pressure and a comfy bed. There should be bedside connections for electronics. Do care. Must charge all the devices. The A/C is effective but noisy—-it does help mask road noise in my highway-facing room though. Do care about a cool, dark bedroom.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear marthainoregon. Thanks so much for your succinct review sharing the things you liked from the start. You mentioned some points that are rarely mentioned, and we appreciate your attention to detail and feedback. We hope the rest of your stay was also great, and that you'll return someday!

"Excellent"

4
User 11/06/2018

The hotel was very nice, clean and had friendly staff. My husband and I ended up eating dinner at the restaurant for both nights that we stayed because of the amazing river views and great food. Breakfast was also good! I would highly recommend staying here if you are in hood river area. Affordable price and you get a lot for your money!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Danielle M, Thank you so much for your kind words. We are so happy to hear you enjoyed your stay and meals with us. We're glad to hear you were able to experience our friendly staff, great food and amazing river views. We hope you have a chance to stay with us again!

"Excellent"

5
User 11/06/2018

Come to the Hood River area three times a year and this is the only place we will stay. We've looked for other places but this always Rises to the top. You're right on the river, prices are reasonable and if you ask anybody in town they will tell you the riverside restaurant is the place to eat. I realize this review is redundant because all the reviews I read are similar, but I want to reiterate this is the place to stay and eat if you're doing anything in the Hood River area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Ternan S, Thanks for your high recommendation and scores in all categories! We are delighted to hear we are your preferred Hood River property! Thank you for explaining the reasons you love to stay with us, and that you continue to choose our hotel for its views, our value, and our onsite restaurant, Riverside. We hope you'll be able to return again soon!

"Okay but not great"

3
User 10/06/2018

The hotel was nice but nothing special. Older and could use some updating. Room was spacious but the balcony was small with cheap furniture. We also found a toe nail clipping in the room, which was disgusting & in plain spite. Nice breakfast included at the restaurant but we did not enjoy our dinner there. Great view, right on the river but overpriced for quality of stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear sarahbbop, Thank you for taking the time to share your thoughts and experiences from your stay. We are constantly making updates to our facility and improvements in all departments. We are terribly sorry for the toenail clipping found in your room. This is unacceptable based on our high standards of cleanliness, and we will work harder to prevent this from occurring again. We are happy though that you were able to enjoy your guest breakfast and the views in Riverside. Thanks again for visiting!

"Almost completely perfect"

4
User 04/06/2018

For the price I paid, this was probably hands down the best value I've ever gotten out of a hotel stay. The free breakfast in the morning was fantastic- choose from a decent assortment of entrees made to order at their restaurant with coffee, tea, or juice. The bath amenities were nice quality. The pool/spa has the most incredible view of the gorge and is spacious enough for many guests to use at once. Nice tv with a good amount of channels, a spacious room and bathroom with a wet bar and fridge+microwave. Our room didn't have a scenic view but it was made up for with high ceilings and clean space. I only had two very minor complaints. One- it is confusing to navigate between wings of the building. We were in the west wing on the third floor and had to go down a flight of stairs to the second floor to cross to the other side of the lobby and then go down to the first floor in the east wing to access the pool. You couldn't cross between the third or first floors without either going to the second floor or outside. We had to basically walk in our towels past the restaurant and the front desk which was a little embarrassing. Two- some guests got robes to wear to the pool and we didn't. I don't know if it's because we had a cheaper room but the pool towels they gave us were rather small (although they were plentiful). The on-site bar has the best happy hour- full size portions at tiny prices! The mac and cheese was amazing. We didn't have time to go to the restaurant for dinner. Great location with access to the shoreline trail along the river, and only about a 20 minute walk into town. Wine tasting and the fruit loop are a short drive away and there are endless hiking opportunities and outdoor recreation in the region. All in all I could not recommend this hotel enough. I wish the staff at the front desk informed me of some of the concierge amenities offered such as the wine tasting pass. I wish this hotel wasn't 3000 miles away so I could visit more often!!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Kristin L, We so appreciate your positive review and details about what contributed to your affirmation that our property is a great place to stay. We also value your input on what we can improve on in the future. It's great to hear you were able to enjoy a dip in our shoreline pool, your guest breakfasts at Riverside, and happy hour meal in Cebu Lounge. We hope you'll indeed be able to return someday!

"Wonderful staff, very nice hotel"

5
thosco2004, Orange County, California 04/06/2018

Excellent front desk staff, really pulled out all the stops to get us a great room at a great price. Very nice dinner at the restaurant with Caroline providing some excellent recommendations tailored to what we wanted. Cheesecake is a specialty of the house and well worth saving some room for after dinner.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear thosco2004, What a welcome review! We are pleased to hear about your great experience, and thank you for taking the time to write about it. Thank you for mentioning your nice dinner at Riverside. We hope you'll be back soon!

"Great stay! Best Western's Best Hotel!"

5
User 04/06/2018

Hey so this is a nice place. I think best western and I think cheap hotel with no frills. The grounds were nice, the restaurant was excellent. Made to order breakfast was top notch and the view of the river and gorge is fantastic. Service was excellent. Could not recommend it enough. Do stay on the 2nd floor though, as the main floor walk out rooms will tend to have a bit of noise coming from the 2nd floor. It wasn't bad, I just don't like hearing other people above me.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Spud577, We appreciate your high recommendation, and your positive comments about our property grounds, views, and excellent service. We are delighted to hear you enjoyed your guest breakfast at Riverside. We hope you can visit again someday!

"Weekend in Hood River"

5
User 04/06/2018

Lovely hotel located directly on the river. We were upgraded to a river view suite which was great! Hotel is well maintained, staff very helpful. It was a beautiful walk along the river to get to the town for dinner or to try one of the several brew pubs. Great weekend get-away!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear F806XNianw, We are delighted that you enjoyed your stay with us. We're happy to hear you appreciated our Columbia River shoreline location, friendly, helpful staff, and property. We're glad it all made for a great weekend getaway, and we hope to welcome you back someday.

"Beautiful views and Amenities "

4
Kya02, Boise, Idaho 02/06/2018

Highly recommend this hotel. A few positives: Right next to river with spectacular views Grassy area for the kids ( facing river ) Extra large bathroom towels ( beach size ) Comfortable beds and down pillows Very large living area in one bedroom Queen suite. Stayed in King Executive on way back through ( photo's included are King ) Beautifully landscaped Fabulous bar and dining area Fantastic Riverside restaurant/ Ambiance Walking trail along river and into town is right in front of property. Pass Marina and local dog friendly park on the way. Great pool area Only negative for us: Service was extremely slow at their riverside restaurant. Took an hour to get our breakfast order Worth extra $ for riverside views. Have to drive or walk ( 20 mins ) into main shopping/ restaurant area. Overall, highly recommend.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Kya02, Thank you for the many positive comments and descriptions on the Hood River Inn. We are pleased to hear you enjoyed the views, our shoreline trail, lawn and landscaping, beds and pillows, and dining at Riverside. We apologize about the wait for your guest breakfast. Thanks for taking the time to write, and for choosing to be our guest.

"Beautiful location right on the Hood River"

4
User 31/05/2018

Comfortable Hotel in an excellent location. Had a room facing the river and were very pleased with the overall service. A bit of a tricky parking lot coming off the main road and using GPS. Easy to miss it and end up in the next state.

"Best around there"

5
Pixelpanderer, Chicago 31/05/2018

Excellent location and easy to find. Check in fast and professional. Room was a little small but clean and functional. The bath was of adequate size with big fluffy towels. Small shampoo bottles. The in room coffee service area was very cramped. Bed was good as was the pillows.

"If you are touring the Gorge MAKE THIS your base camp, you can thank me later!"

5
Richard M, Atlanta, Georgia 30/05/2018

We showed up without reservations, late Friday, ahead of Memorial Day weekend. The lobby was crowded and we were all set for a lot of drama. Instead what we got was extraordinary professionalism and a staff who was really interested in making sure that our vacation stay was exceptional. (Special Tip of the Hat to Alaina and Danee!) The property sits right on the river with easy walking paths extending all the way down to Hood River Waterfront Park (Solstice Wood Fire Pizza- pFriems Brewery, not to be missed). It is a 5 minute drive into downtown Hood River with all the shops and such. Our room was first rate with a comfortable bed, good internet and cable. Microwave and a good mini fridge rounded out the room. The property had everything you might need; indoor and outdoor hot tub, sauna, pool and even had guest laundry if you want to travel light and sneak in a quick load. You are 100 yards from Button Bridge and an easy ride into Washington. Make sure that you hit White Salmon and see the Gorge from the Washington side. Then do a loop down to Cascade Locks and cross the Bridge of the Gods back onto the Oregon side. We closed our trip with an eBike tour with Sol Rides. Again 5 minutes from the hotel we met our guide and headed up to the scenic highway (no cars and great views) and then biked to a local orchard and winery (Idiot's Grace). Charlie was the perfect guide, offering that delicate balance of local insight and good natured banter. We would highly recommend SOL Rides and will most certainly tour with them again! So as I said, If you are touring the Gorge make this your base camp and you will be HAPPY you did!

"GREAT PLACE"

5
VINOEBUONO, Everett, Washington 29/05/2018

Had a ground floor river side room. Very nice lawn and comfy room. The restaurant food was very good. All the staff was very helpful and friendly. Did not take advantage of the pool. Pet friendly. Will stay again.

"Great stay, nice hotel"

5
User 29/05/2018

We really enjoyed the BW Hood River - the pool, bar & staff created a fantastic experience. I would highly recommend this hotel being conveniently located to everything. The breakfast is excellent and is included with your stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear finkstag, Your comments about your stay were so positive and succinct. Thanks so much for the high recommendation and for contributing to our TripAdvisor reviews. We're happy to hear you enjoyed our shoreline pool, Cebu Lounge, staff, and served guest breakfast. We hope you'll be our guest again in the future!

"Beautiful Property Professionally Run"

5
BayAreaRes, San Francisco 25/05/2018

I have never stayed at a Best Western Plus, and my past experience was Best Western (not Plus) has always been less than average. This property is beautifully maintained, we had a room right on the river, and despite being close to the highway, it was quiet at night. The lobby is pretty, and the restaurant was surprisingly good. It is not within walking distance to downtown Hood River, but a very short drive. We will be back.

"Beautiful Hood River views"

5
seattlerose2017, Seattle, Washington 23/05/2018

Great location and views, real breakfast (not the powdered eggs buffet), nice pool and hot tub. Be sure to ask for the wine-tasting pass if you plan to check out the nearby wineries. Also, be prepared for windy weather. Wildflowers were out at Tom McCall Preserve near the Dalles.

"Anniversary"

5
robertwright086, Columbia, Missouri 23/05/2018

Our 50th anniversary vacation. What a wonderful surprise when we checked in and went to our room. We had been upgraded to a room with a wonderful view.Dinner in the restaurant was so good and breakfast was a treat,ordering from the menu.No cold cereal.If it wasn't 2000 miles away we'd visit again soon

"Great location and food!"

5
User 23/05/2018

This is located in the heart of Hood River right on the river and the views are incredible. The onsite food was delicious and very helpful. The hotel staff was very helpful and suggested many activities to do.

"Good stay, great views, nice amenities"

5
Eestigirl, Leavenworth, Washington 21/05/2018

We had a room on the top floor with a great view of the river with all its activities. The room was quiet and comfortable and the hotel was conveniently located with a Starbucks across the parking lot and a nice walkway along the waterfront for walking. We enjoyed use of both the pool and hot tub.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Eestigirl, Thank you for submitting your review. It's wonderful to hear you enjoyed our shoreline pool, hot tub, and river views from your quiet, comfortable room. We hope to welcome you back again!

"Good hotel with a couple minor issues"

4
Mike S, Chicago, Illinois 16/05/2018

I've stayed in this hotel in several different occasions and might come back again. The hotel is in a great location, literally right in front of the river and it was very comfortable. There were many good things I could say about this hotel. I have 2 complains that I must mention though. First, the AC units in rooms are EXTREMELY loud. At night I couldn't even have a conversation with my wife or watch TV because the ancient AC was working VERY loudly. We had to turn the unit off in order to sleep but the room got too hot. Second, the cleaning staff were knocking at our door as early as 8 am, asking us whether we need the room cleaned. What kind of hotels bother their customers by knocking at their door at 8 in the morning like that? People go on vacation to relax and rest, not get bugged like that. If the hotel were to fix those two issues, I'd give them 5 stars instead of 3.5 stars I'm giving.

"stay and taste"

5
User 14/05/2018

Enjoyable stay, quality service, clean rooms, good food and wine that was in room prior to our arrival was an excellent red! my husband and I would definitely stay again when in Hood River Oregon. our room had a beautiful river view, the location is perfect for getting out and exploring the different wineries and tasting rooms in the area.

"Late stop enroute"

4
casbury0823, Clarkston, Washington 13/05/2018

Convenient location enroute and right by the highway. Check-in desk person was very friendly and helpful. Gave me all the options and came up with a good price based on my short stay for one person only. Had to hit the road early the next day for appointment in the valley.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear casbury0823, Thank you for your short and sweet review. We're happy to hear the Inn was a perfect place to layover during your travels. We appreciate you mentioning our friendly, helpful staff and convenience. We hope you'll have a chance to visit again.

"Still a good hotel, but needs some work"

4
faithc, Los Angeles, California 10/05/2018

I reviewed this hotel last year and gave it five stars, but in this past year, I have noticed a change. It really needs some refurbishment. It didn't feel very clean, and my room in particular had a smell in the bathroom (kind of like a sewer), a broken screen door, and cobwebs all on the patio ceiling (I had a balcony room). At the end of the day, the location is amazing on the river, the free breakfast is incredible (thanks Josh for taking care of us!), and the staff is very nice. But this hotel is in need of some updates.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear faithc, Thanks for sharing your feedback. We are pleased to hear you always enjoy our location on the river, included guest breakfast at Riverside, and kind staff. Nonetheless, we are disheartened to hear you found some maintenance issues that we must address. Thank you for letting us know. We update different sections of our property regularly. If you place your reservation directly by phone, we may be able to take special requests, and can discuss options based on price. We hope you'll keep us in mind for your next visit to the area.

"Great place to stay!"

5
alleykat888, Coos bay 06/05/2018

The room was clean and comfortable! Staff is very friendly and helpful. The food is top notch for the money. We will stay here again! The pool is heated and open year round as well. We travel to Hood River often and have always had a great experience at this hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear alleykat888, Thank you so much for choosing the Hood River Inn time after time when you visit Hood River. We appreciate you mentioning our friendly and helpful staff, food at Riverside, and our heated pool. We look forward to your next visit!

"Great way to bring in summer"

5
vanpaul2, Vancouver, Washington 04/05/2018

Excellent location, service and food. Could not ask for better! Staff were friendly and the Riverside restaurant is one of the better places I have been too. The inclusion of breakfast adds to the Value of this Hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear vanpaul2, We're delighted you had the opportunity to stay with us, and thanks your high recommendation! We're so pleased you found so many things above and beyond. Best wishes and hope you choose us again for a future stay!

"I weekend getaway"

4
Profb59, London, United Kingdom 03/05/2018

Very accommodating Hotel for families on banks of river in lovely setting. Comfortable, friendly staff and decent food. We had a 5 year old with us who never wanted to leave the pool. Nice walks along the river and to center of town. It was a good choice for weekend away from Portland with family.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Profb59, We appreciate hearing you enjoyed your stay with us! Thanks for taking the time to write, and for your positive comments about our setting, friendly staff, and food at Riverside. We hope to welcome you back again soon!

"Mountain Biking "

5
User 03/05/2018

We stayed 2 nights in a river view room on the first floor. We had plenty of room to store our bikes. The room was clean, spacious and comfortable. Breakfast each day was an added bonus...very delicious! We used the pool and hot tub after our bike ride and it too was wonderful. We also had a night cap in the bar with some dessert and the staff was excellent. I will definitely stay here again and highly recommend it to others.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Nanette T, We are delighted to hear of your enthusiasm about the Hood River Inn! It sounds like you explored quite a bit in your two days, including many of the Inn's amenities. Thanks for sharing that you enjoyed Riverside's complimentary breakfasts, our shoreline hot tub and pool, and relaxing in Cebu. We are so pleased to hear you'll be back!

"Great service. Nice hotel. Great people"

5
Arvid84, Ommen, The Netherlands 02/05/2018

I've been there for 90 days and loved every Day there.the hotel has a nice rivier view. Special thanks to Cher from CEBU who always made us feel at home and always made sure we had every thing we needed.thank you Cher!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Arvid84, We'd like to express our gratitude for your three month stay, and for your kind review. It's great to hear you enjoyed our river views, and thanks for mentioning how much Cher made you feel at home. We hope your travels will bring you for another visit in the future.

"Great Hotel!"

5
User 02/05/2018

Check-in and Check out were fast and easy. Staff was courteous. Breakfast was perfect. Servers were really nice and made me feel welcomed. View from the restaurant was beautiful, especially at breakfast getting a sunrise with coffee. I'll definitely be back.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear t0nysim0n, We are elated to hear you enjoyed your hotel stay and breakfasts at Riverside. Thank you for taking the time to submit a review, and for mentioning the things you appreciated about your stay. We look forward to welcoming you back!

"Very nice hotel and personnel"

5
User 01/05/2018

Stayed here for three months and had an excellent stay here. Very clean room, bathroom and a good clean bed. The service I got in those months was very good. Personnel was very helpfull and friendly and took very good care of me and my collegues. I don't know all the names but a big thank you to all personnel for giving us a temporary home in Hood River Lesley

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Lesley D, We were delighted host you and your colleagues for an extended stay. Thank you for the complimentary review on TripAdvisor. We are pleased to hear our staff and service made your temporary Hood River home even better. Thank you for mentioning your accommodations were also great. We hope if you return to Hood River, you will visit us again!

"Great place!"

5
User 25/04/2018

My wife and I recently visited Hood River. We had stayed several places around town before and then our daughter in law recommended that we stay at the Best Western. It was an great suggestion.. The room was great and the staff is excellent. We found the bar and the restaurant to be outstanding. Right along the river with a convenient pathway to the marina, the park and downtown. On top of that, the rooms were very reasonable and the restaurant coupons only added to the value.

"Great hotel"

5
Lesly47, lm.egan@comcast.net 24/04/2018

We have stayed at the Best Western Plus Hood River Inn several times. Each time we have found it to be excellent. The rooms are comfortable and the beds are as well. Very clean - provide nice soaps and shampoos. The breakfast that is included is not your typical

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Lesly47, We are elated to hear you've enjoyed several stays with us, and have been so pleased. Thank you for your kind comments about our accommodations and included guest breakfast at Riverside. We appreciate you submitting a review and we hope to welcome you back soon!

"The best Best Western"

5
159gary, Sacramento, California 23/04/2018

Hands down the best Best Western I've ever stayed at. The restaurant is incredible, from the service, to the food, to the view of the Columbia River. I love the breakfast, and it's nice to return after a long day and not have to think about going out again to find dinner. In fact, for my entire 10 day visit, I didn't eat a single breakfast or dinner anywhere else. Without exception the restaurant and front desk staff are the perfect combination of personable and professional. I visit here once a year and see many of the same people with each visit, which speaks volumes to me about the hotel's quality. Another good sign is that every employee, from restaurant to front desk to housekeeping and maintenance, acknowledges residents with a smile, even when just passing in the hall. Even the location is great—easy access, great view, with a Starbucks just 100 yards away.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 159gary, First of all, thank you for the thoughtful, extensive and well-written review. We especially appreciate the kudos about Riverside. That you chose to eat 20 meals with us over a 10-day stay speaks volumes. We are very proud of Chef Mark DeResta, his staff, and their exceptional standards. Thank you also for letting us and others know you appreciate our staff throughout the property, as well as our location and views. We hope to see you again next year. Thanks again for your wonderful review!

"Stayed for a Wedding"

4
User 22/04/2018

We were in Hood River for a wedding with numerous family members. Best Western accommodations were nice and they offer pet friendly rooms. The room included complimentary breakfast which was much better than expected.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Heidi T, We'd like to express thanks for your complimentary review, and for staying with us. We hope the wedding was a success. We appreciate hearing our accommodations and included full breakfast made your visit even better than expected. We hope you can come again!

"Nice rooms with excellent breakfast!"

4
Stacy T, Anchorage 22/04/2018

We stayed 2 nights at the Best Western. We were in Hood River for a wedding and the Best Western offered a great location, reasonable prices and a fantastic complimentary breakfast. Our stay was very enjoyable and we would definitely stay again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Stacy T, We are delighted to hear you had a wonderful stay at our property during your wedding visit. Thank you for recommending us, and for mentioning our included served breakfast at Riverside, location, and value. We hope to welcome you back someday!

"Views of the gorge."

5
Mark K, Saint Helens, Oregon 18/04/2018

When the opportunity arises or I have business in the Hood River area, I always try and make my stay here. The views are wonderful, the breakfast choices are amazing. Friendly helpful staff, I have always enjoyed my stay. I would recommend this hotel to anyone.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mark K, Thanks for being a return guest, and for sharing the main reasons you enjoy staying at the Hood River Inn: wonderful views, our complimentary served breakfast, and friendly, helpful staff. We look forward to welcoming you back!

"Fantastic Riverview!"

5
Carmie B, Bend, Oregon 14/04/2018

We stayed in a 2 room suite by the River. It was a fantastic stay with friends before our wedding. The room was fantastic, we ordered room service and it was surprisingly affordable! We would definitely stay again

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carmie B, How wonderful to hear you had a great stay with us, and congratulations on your marriage! Thanks for mentioning your suite was fantastic, and that you were pleased with room service. We hope you'll be our guest again soon!

"Beautiful Location and Hotel"

4
Patrick-Stacee, Boise, Idaho 09/04/2018

We stopped here after a long day of driving and were pleased with our decision. The hotel is fantastic and the views of the Columbia are amazing. Our problem was that we arrived on the first day of Spring Break and the place was very busy. It took a while to check in as we stood in line behind 4 other groups. When we got to our room we were again pleased at the appearance and view from our 2nd floor balcony. We changed and headed for the pool only to find a huge crowd which was depressing, but again, Spring Break. After dinner and a nice walk, we went to our room, cleaned up, and watched a movie. Things were quiet until we were ready to go to bed. The room above us and the hallway seemed to be raceways. Not just little children, but adults were running about back and forth to the pool or something. We did not sleep well at all and because of the noise perhaps, our bed seemed very uncomfortable. We did have a good experience with the menu selection and complimentary breakfast from the restaurant. Checkout was no problem as we got an early start the next morning. Honestly, no complaints other than the tremendous amount of noise that we experienced from others staying in the hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Patrick-Stacee, Thanks so much for submitting your nice review, and for choosing the Inn for your spring break getaway. It's great to hear you very much enjoyed our property, including rooms, views, shoreline pool, and included guest breakfast. We apologize that it was a very busy week, and that the noise from other guests hampered your stay. If you visit in the future without children or pets, we recommend our Executive Level rooms, on the more quiet third floor. We hope to welcome you back during a more relaxed time!

"Enjoyed our stay"

5
L0zz85, Melbourne, Australia 07/04/2018

Spacious clean rooms. Included breakfast was great, with lots of options. Heated pool was nice, even on a cold day. Easy walk into town and along the river. We had a room facing away from the river and it was a little noisey with freeway traffic.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear L0zz85, It sounds like you had a wonderful stay, taking advantage of many offerings like our heated shoreline pool, shoreline path, and included guest breakfast at Riverside. Thank you for choosing the Inn, and for submitting your review!

"Great hotel for family with pet(s)"

5
gloschang, Portland, Oregon 05/04/2018

Great location for family with pets. Swimming pool was perfect. Would love to see kids menu at the restaurant revised (for example, peppered bacon be regular bacon, pizza size is too enormous). Otherwise, great value for a family and a pet.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear gloschang, Thanks for staying with us on your recent trip to the area, and for sharing your recommendation as a kid-friendly and pet-friendly property. We are happy to hear you enjoyed our shoreline pool, and we appreciate your suggestions for Riverside's kids menu. We hope you'll visit us again.

"Luxury Continental Breakfast"

5
hannahkay11, Portland, Oregon 04/04/2018

Stayed here the night before our half marathon run in the gorge and booked super last minute. Could not have been more pleased with our experience. The hotel is beautiful, very new and modern looking. Plenty of parking, very comfortable beds, black out curtains and a phenomenal "continental" breakfast. The breakfast served as part of your hotel stay is in the hotel restaurant and is served sitting at booths with a menu. Unbelievable! We could not have been happier to have delicious egg and potatoes before our big run. Yum.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear hannahkay11, It's fantastic to read such a detailed, positive review! Thanks for taking the time to share your experience, and for mentioning all the things that made our hotel ideal for your half-marathon stay. We appreciate your great comments on our room comfort and included served breakfast at Riverside. We hope your run went well, and that you you'll be back for many more stays.

"So dog friendly!"

5
User 04/04/2018

So very happy with our dog friendly room. It was clean, somewhat remodeled, and ground level making it so easy to take our new puppy to potty. Plus a great view of the river. On another note, the restaurant/bar is super popular and a great place to have a drink and/or dinner. In the bar Eric impressed me with his diligence on our bill. We started as a group of 6, soon to be a group of approximately 15. With both drinks and some shared snacks and a few meals as well. I can't tell you how many times a server will mess this up when it comes to the bill. I was (happily) shocked to see all our bills were perfect. No mistakes whatsoever! Great job Eric! I wouldn't hesitate to go back for a few nights away.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 96AprilS, We appreciate your five-dot review! We are so pleased you enjoyed our your pet-friendly room with river views plus easy access to outdoors and our shoreline path. Thank you also for your kind comments about Riverside and Cebu, and especially the kudos for Eric on what sounds like not only excellent service but impressive organization under the circumstances. We hope to see you again soon!

"Great Experience"

5
Angela Y, Hillsborough, California 03/04/2018

Great breakfast and love the view of the river from the room. Also had dinner at the restaurant and was not disappointed. It is kind of noisy from the bridge traffic but definitely will visit again. It is probably the best accommodation in the area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Angela Y, We're so pleased you enjoyed your stay with us, and appreciate your high recommendation. Thanks for mentioning things that distinguish our property: lovely river views, included served breakfast at Riveside. We hope you have a chance to visit again!

"Great!"

5
kaylaczerw, Boise, Idaho 02/04/2018

Great stay all the way around! Will definitely recommend and stay again in the future. Beautiful view and room. Staff was wonderful from the moment we walked in the door. Location was easy to find. Thank you.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear kaylaczerw, Thanks for your high recommendation, and for sharing the many reasons you enjoyed your stay with us: river views, wonderful staff and convenient location. We look forward to welcoming you back!

"River view get away"

5
tmcatt2, Sandy, Oregon 24/03/2018

We could not have had a better experience. Everything from the check in time to check out time was amazing. The staff at the front desk and restaurant we outstanding. Some of the best fish and chips we have ever had from the Riverside. The view from out balcony of the Gorge is a view I never grow tired of seeing.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear tmcatt2, How fabulous to know your experience could not have been better! Thank you for letting travelers know you enjoyed our staff, the views, plus the food (especially fish & chips) at Riverside. We hope you'll plan another getaway with us soon!

"Nice location, cozy, great view"

4
giosox, Udine, Italy 24/03/2018

Real american, original even if belonging to a chain, nice view, on the river of Columbia river, nice trails, I recommend a river view room, convenient location near I84 and other services. Relaxed atmosphere.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear giosox, It's great to hear you enjoyed many aspects of your stay, including our relaxed atmosphere, your river view room, our convenient location, and shoreline path. We appreciate you recognizing our property as "original," too. Thanks for choosing the Inn. We hope your travels will bring you back in the future.

"Nice weekend"

4
User 23/03/2018

Great views, nice staff, easy access. Had a great weekend. Very easy to get back into downtown Hood River, and with nice weather a very easy walk. If you want a hotel on the river that gets you some rest this is the place

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear shays23, Thank you for submitting your review and letting us and others know you had a great experience. We appreciate you mentioning our nice staff and great views. We are so pleased you had a great weekend, and that you found our hotel a restful place to stay with easy access to downtown. We hope your travels will bring our way again!

"Outstanding!"

5
Gail B, Walla Walla, Washington 22/03/2018

A fabulous suite with terrific appointments, clean, spacious, most comfortable. From check-in on... it was the best! It's conveniently located off I-84 but our suite faced the river for a great view and was facing away from I-84 so was quiet which is just what we wanted. Ask and ye shall receive!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Gail B, We're delighted to hear how much you enjoyed your recent stay with us. Thank you for your "outstanding" recommendation! We're so pleased you enjoyed your room, our location, and great river views. We hope you'll visit us again when you travel to or through our area.

"Very nice hotel"

5
Cheryl B, Meridian, Idaho 08/03/2018

We really enjoyed our room recently, it had a beautiful view of the river, it was clean and comfortable. The only negative would be that the restaurant on site was expensive. But it is close to a lot of things too. Unfortunately my husband and I got in later in the evening and were tired and didn't want to go anywhere else. We would love to stay again when we have more time.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Cheryl B, It's great to hear you enjoyed your stay with us. Thank you for your kind comments on your room, river views, and location. We hope you'll return when you have more time, as there is so much to do in the area. I would like to share that we offer excellent values on Cebu's happy hour menu, available Mon. - Friday from 4-6pm. That's one way to enjoy some of Riverside's great quality at discounted prices. We hope to see you again soon!

"Very nice!"

4
User 07/03/2018

I found the staff very friendly & helpful. The room was very comfortable with little touches, like an umbrella in the closet and hot chocolate for non-coffee drinkers. I was here for a conference. Everything was as expected, the delicious food a plus. Oh, and lovely river views from the meeting rooms! I had a non-view room looking at the parking lot and Mc Donalds. But I caught a nice sunrise on Mt. Hood. If I come again, I will ask for a river view and enjoy watching the birds & windsurfers.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Coni J, We're delighted you had a chance to visit us as a conference attendee. Thanks for taking the time to share your experience. We're pleased to hear you appreciated our food quality, river views, and the little touches in our guest rooms. We hope you'll visit us again to enjoy a river view room!

"GREAT STAY!"

4
santabarbaraserenity, Santa Barbara, California 04/03/2018

This was a stopover stay on the way from Portland to Bend, and we made the reservation at the last minute (on road on the way to Hood River). The front desk staff was super pleasant and gave us a terrific top floor river view room with a fake electric fireplace - think category was "Suite-1 King Bed." Also, for convenience sake we ate dinner and breakfast in hotel. They gave us coupons for discounts on both; breakfast was free and pretty good. I would suggest a reservation for dinner; we called to make one and they told us it wasn't necessary because they were not busy, but when we showed up, there were no tables available for 30 minutes-no big deal because we just went and waited in our room, but should have just made reservation in the first place. And they were very apologetic and kind, so it was all good in the end.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear santabarbaraserenity, We're so pleased you were able to stay with us on your way to Bend. We appreciate you sharing your experience with our accommodations and dining at Riverside. We appreciate your tip about making dinner reservations. We'll ask our dining room staff to remember your review and follow through with reservations in the future. Thanks for submitting your review, and we hope we have given your some reasons to visit Hood River again in the future.

"I Love this Place!"

5
User 03/03/2018

I have stayed here many times! Last winter was my first stay when I was trapped in an ice storm for several days. The hwy 84 was completely shut down as well as the alternative route on the 14. I was so Grateful to find this Gem of a place! The young man Dom who helped me check in was the Nicest, Kindest, Professional young man ever! I have since stayed here numerous times as this place is a half way point for me along my route between Montana and Northern California. I find this hotel to be clean, the beds are comfortable, the views are stunning, the staff is professional, Kind, Patient, and Helpful. I always look forward to my stay here. I rate this place 5 stars and two thumbs up!! Best Ever!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Lightashley, What a detailed, flattering review you've offered. Thank you so much for taking the time to write it. We're so glad to hear you discovered our hotel, and have returned many times. We appreciate you mentioning our staff's great service, and for your great feedback about Dominic. It's great to hear you enjoy our beds, views, and cleanliness. We look forward to welcoming you back soon!

"Impromptu Visit"

4
kdnopera, Beaverton, Oregon 03/03/2018

My daughter and I were on our way from to the Tri Cities from Portland, OR to visit family. It was snowing and the roads were becoming a little dicy. We decided to pull off in Hood River. Luckily, The Best Western Plus had a room available. It was decorated very nicely and was warm. The hotel had wonderful amenities including $5 off dinner and free breakfast. I have to admit though, the food was not that great, but it was free....... The view from our room was beautiful. We were right on the Columbia River, and with the snow.....it was awe inspiring. I do recommend staying at this hotel. I know we will likely go back!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear kdnopera, We're glad we could offer a warm, comfortable place to stay during a recent winter storm. Thank you for taking the time to recommend the Hood River Inn's accommodations and amenities. We're happy to hear you had a nice stay, and even more pleased to hear you'll be back

"Poor customer service..."

1
User 28/02/2018

I just had a terrible experience at this location from the manager Richele. My wife and I have been staying at this location for many years, and we have never been treated this poorly anywhere. We felt this was our special place and now we'll never return. The corporate office explained to me that The manager of the Hood River property, Richele, can wave a non-cancelation policy which I don't recall agreeing to during the reservation process, but would not and was utterly unprofessional, condescending and unsympathetic. The rate for the one bedroom King I paid was $222.22, and after much discourse, she did offer to reschedule the reservation, but at that point, it became a matter of principle. I made this reservation on 2/8/2018 for 4/19/2018 and attempted to cancel on 2/28/2018, 51 days in advance. This experience breaks my heart as we did love this place.

"Beautiful view and comfortable beds "

5
MargieBracken, Oahu, Hawaii 16/02/2018

We stayed her for two nights to celebrate our granddaughters 5th birthday in December. We had made reservations for the Christmas train. We had a big room with a very comfortable king bed. Our daughter and two grandchildren a room with two queens. Both rooms big and comfortable with a beautiful view of the Columbia river. The outdoor pool is heated to a wonderful temperature. A restaurant on site with delicious food. I highly recommend the tomato bread soup. The best ever. We had a wonderful time and will be back. Our granddaughter had a birthday she will always remember. Added bonus, pet friendly.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're thrilled to hear your trip to the Christmas train birthday adventure was a success. Thank you for choosing to stay with us, and for letting us know that you enjoyed your large river-view rooms. We're also happy to hear that our heated shoreline pool and meals at Riverside also pleased your family. We look forward to your return!

"Very nice stay"

5
User 14/02/2018

First of all, Cindy, who checked me in, went out of her way to find the perfect room for me. The restaurant has great food and service too! This was our first time staying here and plan to be back again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jake M, Thanks for your short and sweet review. We appreciated hearing that you were pleased with your accommodations, ad that you enjoyed dining at our onsite restaurant, Riverside. Thank you for taking the time to write. We're happy to hear you'll visit again!

"Great Night's Sleep"

4
ColoradoDame, Niwot, Colorado 10/02/2018

Beautiful, clean room overlooking the river. Front desk staff were pleasant. I made reservations for the on-site restaurant months in advance and requested outdoor seating overlooking the river. When we arrived for dinner, we were told that the outdoor seating is for "first come, first serve", so we were seated inside. This really upset me, because there were half a dozen empty tables just outside. We decided to get up and leave. We found a restaurant, Solstice Wood Fire LLC, that served great pizza downtown, and it was very good! In the process we got to see all the wind surfers on the river.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're happy to hear you had a good stay with us last summer, and found our staff pleasant. We thank you for taking the time to share your experience. We apologize that we don't take reservations for the deck, but often it is possible to be seated there. We hope you can return someday, and if so I want to help ensure you get a nice table on Riverside's deck.

"Perfect Getaway"

5
User 05/02/2018

Me and my husband were able to take a weekend to ourselves and we decided to stay at this hotel. We have stayed here before and really enjoy it but our stay this last weekend was incredible. Dominique at the front desk was wonderful through the check in process and made everything quick and easy, we appreciated his efficiency. Our room overlooked the water it was so nice to lay in bef and relax to that view. Breakfast in the morning was delicious. Tracy our server was so nice and she was one of the best servers. Overall our experience was amazing and we appreciate all the staff but these two really stood out. Thank you Best Western, looking forward to our next stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Chefrandy79, We're so glad you enjoyed your stay! Thanks for writing and sharing your experience of a relaxing stay and appreciation for our staff. It's great to hear Domonique and Tracy made your getaway all the more amazing. We are happy to hear we will be welcoming you back in the future!

"Balcony room"

4
ezaiger, Klamath Falls, Oregon 29/01/2018

We were able to check in shortly after noon and had a room with a balcony overlooking the river. Even though the weather on our check-in day was windy and cold and the river rough, it was a beautiful view. The staff was welcoming and accommodating.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear ezaiger, We appreciate your kind comments about our beautiful views and accommodating staff. We're happy to hear you were able to check in early. Thank you for taking the time to write, and we hope to see you again someday!

"Great staff and beautiful views"

5
Arettke80, Portland, Oregon 28/01/2018

Their staff was amazing from check in to check out. We were upgraded when we got there for my fiancé's birthday, when we wante to go wine tasting they called the cab for us and asked where we were eating that night and what time and they called and made reservations for us. All around great experience.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Arettke80, We are so happy to hear of the many things that made your stay a great experience. Thank you for submitting your review, and for sharing that our staff was helpful in making your fiancé's birthday celebration a success. We hope you'll be our guests again in the future!

"a long way out of our way"

5
Terance M, Keetchum, Id 25/01/2018

Firs, we booked by phone enroute to the hotel and were upgraded to the "Executive Level" which had great views and no screaming kids. Excellent hotel with an exceptional restaurant. One of the best pasta menus we have ever seen and great wait service. Our waiter was a former restaurant owner who really knew what he was doing and he had a great menu to work with - a truly great experience

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Terance M, We're delighted you had a chance to stay with us, and thanks for your kind review. We're pleased to hear you enjoyed our Executive Level, as well as our "great" Riverside menu with extensive pasta choices. Thanks for sharing your experience, and we hope you'll have a chance to come again!

"One of our favorite Best Western's we have stayed at."

5
LOLaker, Oregon 23/01/2018

We decided to spend the night after a day of sight seeing and wine tasting. We did not have a reservation, but that was no problem. We had a wonderful view of the Columbia River. The room was quiet and the breakfast was perfect. We have already booked a return trip!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear LOLaker, We're thrilled to hear how much you enjoyed your stay, and thank you for taking the time to write. It's a pleasure to hear we are your favorite Best Western. We appreciate you mentioning our quiet rooms, views, and included guest breakfast at Riverside. We look forward to welcoming you back!

"Best of the gorge"

5
Skookumlukum, Portland, Oregon 18/01/2018

This hotel is probably the best, best western I have ever been to! Awesome staff! Beautiful riverside setting! Great pool/ hot tub outside! Delicious little diner with great views and friendly staff! Clean modern spacious rooms! Great views! Close to everything!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Skookumlukum, We are thrilled that you enjoyed your getaway with us, and thank you for the enthusiastic review! We appreciate your comments about our staff, Columbia River setting, views, shoreline pool & hot tub, and our onsite restaurant, Riverside. Thanks for taking the time to write. We hope you'll visit again soon!

"convenient, nice, great restaurant and view"

4
Traveler O, Tampa 09/01/2018

really glad i stayed here. good price, convenient and restaurant is on the columbia river nice breakfast too. can walk along the river. get frequent flyer points. friendly staff. heated pool and jacuzzi. felt safe would stay here again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Traveler O, Thank you for choosing to stay with us, and for your favorable review. We're very pleased you felt our offerings (including our served guest breakfast at Riverside) was a good value. Thanks also for mentioning our friendly staff, convenience, and shoreline path. We hope you can return someday!

"Great deal in the Gorge"

5
ricjportland, Portland, Oregon 09/01/2018

Spent one night here after a nice day of hiking in the Gorge. We were able to get a room at a good price without prior reservations. The room was clean and comfortable. We were also very happy that the pool was heated, the hot tub was actually hot and the sauna was working...all very appreciated after long hours of hiking. The breakfast in the morning was also a nice surprise. Much better than we expected. A nice place to stay close to downtown and on the river. We plan to stay here again in the future.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear ricjportland, Thank you so much for your review! It sounds like you had a delightful winter getaway. We are so pleased that you could stay with us and enjoy our heated shoreline pool, hot tub and sauna after a day of hiking in the Gorge. We are happy to hear your included served breakfasts at Riverside were a welcome surprise, and that you appreciated our setting on the Columbia River. We'll look forward to welcoming you back!

"Stay in Hood River Best Western"

5
49katrinab, Stockton, California 07/01/2018

Beautiful place to stay, the view is amazing and the staff are friendly and helpful. The restaurant service was incredibly friendly and the food was the best in the area. The dinner and breakfast were very nice portions.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 49katrinab, We really appreciate your short and sweet review! Thanks for staying with us, and for sharing your comments with other travelers. We're thrilled to hear you enjoyed our views, friendly staff, plus great food and service at Riverside. We hope you're able to visit again in the future.

"OK PROPERTY, GREAT VIEW"

3
User 06/01/2018

The restaurant is fabulous! Room walls are thin so you hear your neighbors, and people in the hallways. but the view was great! The Colombian river is very peaceful, I just wished the rooms were nicer for what I paid.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Kim S, We are honored to be the subject of your first TripAdvisor review, and we thank you for the kind comments about restaurant and views. We apologize that you felt our rooms were sub par. We have a wide range of rooms and locations throughout the property, so if you have a chance to return please relay your experience in hopes we can find the perfect room for you.

"Excellent property"

5
User 04/01/2018

Clean, very affordable and the service is fantastic. My son and I stayed here for a ski Race camp and Hood Riverbhas a ton to offer. The restaurant is exceptional and the staff is very helpful. Will be back again for more ski trips to Mt Hood.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear jeremyi2018, Thanks for choosing to stay with us during your son's ski race camp, and for taking the time to submit a review. We pleased to hear you found our hotel clean and affordable. Thanks for also mentioning our service, staff, and food at Riverside. We look forward to welcoming you back in the future!

"It Was Okay"

3
Kenneth W, McMinnville, Oregon 02/01/2018

Spent last Thursday night here. The room was nice and clean. I was a little put off when I went to double-check the sliding door (I was on the first floor) and found that it was open. That necessitated going into the bathroom and checking behind the shower curtain and getting down on my hands and knees to make sure that no one was under my bed .... there wasn't, the bed sits on a pedestal. :-) I ate dinner in the lounge. Orders a hamburger and fries. It was okay as well, nothing fancy. The fries were overcooked and the burger was just okay.

"Holiday Travels"

5
User 30/12/2017

My family and I visited family and friends from Olympia, WA to Eugene, OR in five locations in three days. It was a pleasure to relax and restore ourselves in our travels in the middle at the Best Western in Hood River, OR.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear theresasV6304IB, Thanks for choosing to stay with us during your holiday travels. We are happy we could provide a place to relax and restore during your Northwest family visits. We hope you'll have a chance to visit again when you're in the area. Happy New Year!

"The best place to stay"

5
rdb1983, San Andreas, California 30/12/2017

It is one of the nicest and cleanest places we have stayed. Staff was all nice and helpful would definitely stay here again the next time we are in town. The river view rooms are a nice upgrade the view of the river and bridge is amazing

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rdb1983, What a delightful contribution to our TripAdvisor page! Thank you for sharing your experience, and for acknowledging our wonderful staff. We hope to welcome you back next time you're in the area.

"Beautiful Views"

5
brianam24, hazelwood, United States 29/12/2017

Cozy room with beautiful views! Having breakfast, looking out over the river was splendid. Definitely recommend! The hotel is not far from downtown-- Hood River is a lovely place. Would fully recommend going with the gorge view room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear brianam24, Thank you for taking the time write your review of the Hood River Inn, and for your high recommendation. We are very pleased you enjoyed our Columbia River views, included guest breakfast, and the town of Hood River. We hope you can visit again in the future!

"Hood River Gem"

5
Mike A, Canyon Lake, California 28/12/2017

This hotel is a real gem right on the Colombian river. They offer a free breakfast with your stay and it is awesome. This hotel is a great value for your money. It is by far the best Best Western I've stayed at .

"Beautiful facility, terrible nights sleep"

3
kareneG5467NQ, Madras, Oregon 28/12/2017

We usually love this facility but this visit was a let down. My husband and I were there for a little getaway and unfortunately the Guests next door to our room ruined our night for us with some major fighting. Even after we called the front desk to report the situation, security was sent to calm things down but it continued and we had a pretty terrible nights sleep. When we spoke to guess services about it the next morning they knew nothing of the situation and did not offer anything besides an apology. Disappointed!

"Shady booking practices, poor customer service"

1
User 27/12/2017

Apparently I made a non-refundable, non-changeable, non-cancellable reservation. This was not made clear anywhere in the check-out process. In fact, it's buried in the fine print in a collapsed section of the page. I was also charged immediately; again, buried in a hidden part of the web page. So when I called to adjust my reservation, not even cancel, just change, I was told nothing could be done. So I called BW Corporate who said they'd try to help me out. They called the hotel and got back to me saying the hotel refuses to make a change. I call the hotel again and ask to speak to management - "one moment please." Rather than the manager taking the call they come back and say that BW Corporate refused to make a change. So I called them on the inconsistency and refused to own up to the fact that someone simply wasn't being truthful. I won't go through the word-for-word, but at one point they actually said, "we understand if you don't want to stay here, but we've already charged your card." Regardless of the hotel itself, this is simply poor business practice - using tactfully deceptive website design to swindle people into a bad deal and then using fine print to strong arm out of their hard earned cash. Worst of all, there was zero effort to try and do anything about it. No offer of additional services as compensation, nor a free , or even discounted night for another stay, absolutely nothing.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Scott S, Rarely do I find it appropriate to take exception to a guest's comments as I sincerely consider the old adage that "one's perception is reality," but in this case I feel it necessary to take exception. The Best Western website clearly states – not in fine print – that the discounted rate offered is non-refundable, non-cancelable and non-changeable. Our reservations supervisor, after talking with you and then a member of your party, agreed to let you change your reservation from two nights to one night and additionally offered you food and beverage credit for the value of the canceled night, both clear considerations not required by the reservation choice you made to secure a lowest available rate offered online. Your associate stated that the offer was fair and that she was happy with the resolution offered. The Hood River Inn has been in business for 50 years, and I, the General Manager for 28 of those years, have never have been told that we have shady booking practices. We do realize that in this era of internet hotel bookings, discounted rates are prevalent, and specific conditions may be enticing or confusing. It is always best to call our reservations desk directly to discuss options and find the best rate for your preferred conditions.

"Beautiful stay on the mighty Columbia!"

5
215delbertl, Bellingham, Washington 27/12/2017

The Best Western Plus on the Columbia River in Hood River is special. The staff, restaurant, services, room comfort, and cleanliness are all top rate. A meandering trail along the river from the hotel can take one into town and great services.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 215delbertl, Thank you for your high recommendation. You've hit on a number of key points in relaying your experience, including our staff, restaurant, shoreline path, room comfort and cleanliness. Thanks for taking the time to write and please visit us again soon!

"Don't hesitate to stay here!"

5
153teresaj, Portland, Oregon 27/12/2017

I selected this hotel only because I needed to get off the icy roads during a storm. I wasn't expecting more than a safe and clean room. Boy, was I surprised - pleasantly. The staff was thoughtful, responsive and professional. This was Christmas night and the place was as lively as a summer evening. The property was not only clean but also beautiful. There was live Christmas entertainment in the bar which is where I enjoyed a delicious dinner to rival any great restaurant let alone a hotel restaurant! My room was, well, roomy and clean and well appointed and had a great view of the Columbia River. I have travelled the world. This hotel earned its spot among some of the best...and for a lot less $$. I will stay here again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 153teresaj, Your review made our day! Thanks for taking the time to write such an enthusiastic account of your unplanned Christmas stay. We are so happy to hear your need to get off the roads turned into a delightful experience. Thank you for sharing, and for your kind comments on our staff and amenities. They are especially meaningful coming from a world traveler. We look forward to your next visit!

"Great Place To Stay!"

5
Melissa B, Springfield, United States 13/12/2017

We ended up staying here last minute and are glad we did. The room was huge and staff was friendly. The breakfast was an amazing sit down meal with a great selection. Much better then the normal continential buffet style that I am used to with Best Western.

"Majestic River Views and an Awesome HotTub"

5
User 11/12/2017

The free breakfast was great, too. Got to pick from several options on menu, not just traditional choices. We had an amazing view of Hood River from our room and we were close to everything. Hotel was beautiful. Highly recommend.

"Simply amazing."

5
User 10/12/2017

We flew in from Detroit, MI on Thursday and our plane arrived very early. Our commute from PDX to Hood River also took less time than expected so we called for an early check-in and were told immediately that it would be a pleasure to see us early and our room would be ready upon our early arrival. We were totally blown away from the minute we arrived on the property. The view, the service, the facility and room cleanliness. Everything was perfect. The breakfast was outstanding and the staff were so welcoming, helpful and very hospitable. It was a pleasure staying there and we will return again. 10/10. Simply amazing stay.

"conference"

4
Q187ENrandys, Philomath, United States 08/12/2017

beautiful facility, friendly staff, nice rooms and great food. had plenty of room for all the classes to be held in. has 2 gas stations on access road going into hotel .and easy access on and off the freeway.

"Great escape"

5
cowboytravaler, Sacramento, California 07/12/2017

Wonderful location with beautiful views. Easy walk on great river walk trail to downtown. Great food choices, wine bars, multiple breweries and tap rooms, fun shopping. The staff was great and I recommend a river view suite with the private deck. The on location bar and restraunt were excellent. Cozy fake fire place heater made for a romantic retreat to sit back and enjoy a cocktail.

"the best hotel ever"

5
Z4916TEbarbarab, st helens, United States 07/12/2017

This hotel is going to be my preferred place to stay when I need to go to The Dalles area again. The bed was so comfortable and the room was awesome and clean. They even have robes for wearing to the pool and hot tub. The staff is friendly, polite, courteous and helpful. they really go above and beyond to provide for their guests.

"Nice but a bit expensive"

4
User 06/12/2017

We stayed here while having business in town. The accommodations were nice, but certainly you pay for what they offer. We travel a lot and there are certain features that make places worth the money. They have a very nice breakfast included, which is a big bonus. Also, the pool, two hot tubs, sauna, and fitness room were great. We used them all three days over our two nights here. The staff were nice and everything was very clean, including the fitness room and pool area. My primary complaints center on the room. First, the size is nice and the layout is decent. However, the coffee machine in the room is TERRIBLE. I did everything right and got nothing but a watery cup of light brown "coffee." At these room prices, spring for the Kerig please. No excuse for bad room coffee. It wasn't even drinkable. On top of that, they skimp and give you only one coffee pod per person. Again, for the prices they charge I would think they could be generous with the coffee. Not that anyone would make two cups of that stuff. Also, there is only one sink and it is in a bathroom that has no fan. You can see where that might be a problem at times. Plus it has a faucet so low you can't fill a water bottle. We stay often at a Best Western in Newport that at least has a nice deep sink so you can fill your bottles. No such luck here. They do have glasses (not just paper or plastic cups), so that was a good bonus. All in all, it's a solid choice but I would be tempted to look elsewhere. It's a bit far from downtown with a walking path that is nice, but not lit once it's dark. Feels pretty sketchy to get to downtown after dark. Not great if you plan to spend time downtown until late. And they do have a lot of nice brew pubs...

"hotel stay hood river"

5
545blairn, Roseburg, United States 06/12/2017

Service was great. Clean great staff. Rooms were clean and neat. We have had our conferences here for years and we will be coming back for years to come. Staff go out of their way to be helpful and courteous. conference rooms are always neat and clean.

"Great Getaway"

5
TASS14, Battle Ground, Washington 05/12/2017

We have stayed at the Best Western Plus four times and every time we have found the staff, restaurant and rooms exceptional. There are so many reasons to visit this hotel for so many reasons. The river views are spectacular, Hood River is a great place to visit and the restaurant at this hotel is excellent. Food and ambience cannot be duplicated anywhere else on the Gorge. Did I say how wonderful the entire staff are? We have brought friends here and they were very pleased to spend a weekend here. I know you will love this hotel and bet you will want to return for so many reasons.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear TASS14, Thank you so much for all your fabulous comments, for being a frequent hotel guest, and for sharing our property with your friends. We're delighted to hear there are many reasons that make our property special, including the views and our entire staff. Thanks for the high praise and we will look forward to your next visit!

"Nice hotel, Great breakfast!"

4
T8951XHkyleg, Everett, United States 30/11/2017

My wife and I were in town for 1 night to visit some friends. The hotel was moderately priced. We stayed in a single King room, and the bed was very comfy. the cleanliness was average as there was some glitter and other remnants on the floor. All in all, it was a good value for the stay. The restaurant breakfast was the best part! My only complaint is that our room was right next to the stairs and elevator which made it impossible to sleep in and enjoy the comfy bed a little more...

"Quick Stay"

5
Tim C, Soap Lake, United States 30/11/2017

I have stayed here previously and hence the reason for the return. Very good value and helpful staff. I could stay in Portland but choose to drive to Hood River (on my way home) to stay here where it is much quitter and more relaxing.

"Great experience. Love Hood River"

5
christinecC6434CZ, Neenah, Wisconsin, USA 27/11/2017

Very accommodating staff. After a long day of travel Dominic at front desk was very friendly and accommodating. One of the best front desk experiences I have ever had. Also Amazing pool and lounge / restaurant experience.

"Great location, amenities and suites!"

5
bendreview, Bend, Oregon 26/11/2017

This is not your typical Best Western! We had a girls night here and decided in 2suites. They were comfy , spacious and all around GREAT! I look forward to another visit to Hood River and will most definitely stay here again!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear bendreview, How nice to hear the Inn was a great choice for your girls getaway. Thanks for taking the time to write and for letting others know we are not a "typical" Best Western. We're happy to hear your suites were comfy, spacious and perfect. We look forward to your next visit!

"Hood River Inn"

5
Y9398MPjeffj, Ridgefield, United States 26/11/2017

Always good service and a room with a view of the river. We have been staying here for probably 20 years now. We use it when ever we need to get away for a few days. There is a lot to do in the area and some great restaurants near by too.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Y9398MPjeffj, Wow! It's great to hear from such a longtime guest. We couldn't be happier to hear the Inn has been your getaway for 20 years, and we really appreciate your complimentary review. We look forward to welcoming you back in the future!

"Great views"

5
User 21/11/2017

On the river with great views from the restaurant, romantic get-away, great amenities on site in the pool, lounge and restaurant; and within walking distance to downtown for wine tasting, pubs, beer and food.

"Great Lodging"

5
User 21/11/2017

Clean, comfortable room in an upscale facility at a beautiful location! Friendly, helpful staff from check-in to check-out. Loved waking up in a river-front room and watching a beautiful sun-rise over the Columbia River and surrounding hills. Enjoyed a nice morning walk on a 2 mile paved trail along the river passing the marina, parks, etc. Noticed the motel had river sports equipment and lessons available for summer stays - might have to return just to try some of them out! Really enjoyed our stay.

"Wonderful hotel for humans and pets!"

5
Z5262OXstephaniel, Hood River 21/11/2017

My husband and I were caught in the middle of a move - exhausted. We called for availability and within the hour, we were both relaxing with our dog in a great room. Dominic helped us at check in and booked us with a ground level room for easy access for our dog - just a sliding glass door away from the river pathway.

"My grandson wants to live in this hotel!!"

5
Lyndee B, Cottage Grove, Oregon 20/11/2017

The room was beautiful! Verybfriendly and helpful staff! Dinner and breakfast at the restaurant were delicious! Awesome pool! We loved everything about our stay. If we return to Hood River we will choose to stay here again.

"Great Stay, Friendly Staf"

5
Lucinda8041, Happy Valley, Oregon 20/11/2017

We visit Hood River often for a quick get-away. We love the Best Western. Clean, comfortable, great breakfast included. Beautiful view of the River. Hood River is a great place to visit - we love Marchesi Winery and the shops for exploring.

"Beautiful hotel with view of river"

5
MynBill, Vancouver, WA 16/11/2017

This is one of the best BWs we have stayed in. The room was quiet, and the bed and pillows (many to choose from) were extra comfortable. The complimentary breakfast is served in the restaurant. There are many delicious items to choose from, and the portions are ample. I loved the veggie bowl!

"Canadian review"

5
Matt R, Portland, Oregon 14/11/2017

Overall, great experience. One problem with the hood river best western plus was the restaurant bar staff. The girls there couldn't remember any food or drink order. They were rude, and did not make me want to eat there. I stay for 70 nights straight and only ate there twice. Due to only the staff.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Matt R, We appreciate your feedback, and thanks for taking the time to write. It sounds like your accommodations were satisfactory, and we appreciate you being our guest long-term. We are very disappointed to hear our restaurant bar staff were not more welcoming and efficient. I hope you'll visit again, and please let me know what we can do to enhance your stay next time.

"Great Place"

5
affalken, Hayden Lake, ID 14/11/2017

I have been driving past this establishment for many years. Since I use to live about an hour away I never had a reason to stay here. I have since moved out of the area and I chose to stay here on this trip. I am amazed at how terrific this place is. The staff is very friendly and helpful, the entire facility is just wonderful. Room, as well as the entire place is spotless. Bed is quite comfortable and the view of the Columbia and the Washington shoreline is post card perfect. I am sorry it took me so long to settle in here for a night. I shall return.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear affalken, Wow! Thanks for your high recommendation! We're delighted that you finally had a chance to stay with us, and are overjoyed to learn of your positive feelings about the hotel, staff, views, and your room. Thanks for sharing your experience, and we hope to welcome you back soon!

"Pleased with our stay"

4
Heather L, Bend, Oregon 14/11/2017

We came just for the weekend to visit Hood River & we really enjoyed our room RIGHT on the Columbia River. It was very cool to be able to watch cars going across the toll bridge, barges & tug boats passing by as well as trains on both sides of the river. The restaurant, fitness room & hot tub/pool area all have excellent views. We will definitely use this hotel & it's amenities again!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Heather L, How nice to hear you had a great weekend stay and will be back. Thanks for sharing the highlights of your time with us, including views from Riverside and the shoreline pool/fitness center. It makes a lot of people here happy to read a review like yours. We look forward to seeing you again!

"Excellent Stay"

5
R6625SSbobf, Orlando 14/11/2017

The HR Best Western was a terrific place to stay. The rooms were clean, the staff was very friendly and helpful, and the food was outstanding. It rained the whole time there but you can't control the weather. The place was quiet at night, no loud music or more importantly, no loud quests above or next door.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear R6625SSbobf, Thank you so much for the stellar review and recommendation. We are always grateful to hear from guests who have experienced our rooms and our onsite restaurant. Thanks for recognizing our friendly staff as well. We hope you'll have reasons to return in the future. Take care!

"Great view and food!"

5
Mikey A, Toppenish, Washington 08/11/2017

Solid customer service, great food, great location and professional appearance! I will be back at this same location for business stay. The area is beautiful as well, great positive atmosphere. Always a good choice.

"Excellent Place"

5
ITravelandEat, White Salmon, Washington 07/11/2017

This is a very well-kept, well-maintained hotel that gets the details right. It's expensive during the short tourist season (June through October), and a genuine bargain during the off season. The restaurant serves very good food, and is a local destination in its own right. Also, I've recently attended a banquet there, and the food and service was top notch. Please read my other reviews, and you will see that I have world-wide travel and restaurant experience. This place is at the top of the heap for a chain hotel. I enthusiastically recommend it.

"Great hotel great value"

5
Tuesdaysgrace, Olympia, Washington 06/11/2017

I stayed with my husband this past weekend. We had a king first floor room on the east wing facing the parking lot. The room was nice, very clean. It even had a little patio with a sliding glass door The check in staff was friendly. Checkout times were late which was nice. Breakfast is served in the restaurant with a view of the river. Very reasonably priced room.

"Great Hotel on the River"

4
Sarah C, Vancouver, United States 06/11/2017

Fantastic Views of the Columbia River. Close to downtown Hood River Or, you can walk, and a hop-skip-jump to White Salmon Wa. Best of both worlds in one great locaiton. Stayed here many times, and will continue to come back. A very nice hotel, you know you will be taken care of when you stay.

"FS Meeting"

4
998trevorl, Baker City, OR, United States 06/11/2017

Overall a good experience. I have stayed at this motel many time is the past. This is the first time that I have found their beds to be uncomfortable. Other than that a good experience. I will be staying there again in the future as we have a meeting/conference at this location twice a year.

"Fantastic place in Hood River"

5
Jessica O, Portland, Oregon 02/11/2017

I have stayed at this hotel numerous times; either for business or fun. The hotel is always clean, friendly staff, awesome workout room/pool/sauna, great locations and the restaurant has local/quality food! We will certainly be back:) And they are dog friendly!! :)

"River View Room"

4
User 01/11/2017

Great view and comfortable beds. Good and hot breakfast with room service! Friendly hotel staff and helpful. Appetizers or desserts added to the room service menu would be great! Will stay hear again if need to stay in Hood River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear E394EGdane, Thank you for your complimentary review. We're delighted to hear you enjoyed our views, friendly staff and included guest breakfasts. We hope you'll have a chance to visit us again. Happy travels to you!

"Hood River Best Western"

4
V672NImichaelr, Colville, United States 01/11/2017

The Hood River Best Western is a great place to stop for the evening. Convenient to the freeway, gas, and other local amenities. Restaurant has a nice selection and the lounge area is always busy and inviting to just hang out with a glass of wine. Staff is helpful and the rooms are comfortable and quiet. stayed there on numerous occasions and never disappointed.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear V672NImichaelr, Thanks so much for your review and letting others know our hotel is a great place to stay, with a nice restaurant and lounge. We're happy to hear you've found staff helpful and your rooms comfortable and quiet. Thanks for being an occasional guest and we hope we can see you again in the future.

"Best place to stay"

5
Terry S, Kent, United States 31/10/2017

We love staying at the Hood River Best Western Inn, The rooms are spacious, view is tremendous and staff is Spot On. Dinner is always a must and we appreciate the changing menu, breakfast is awesome and no comparison to other hotel breakfast offerings. After a day of wine tasting we need a reliable resting spot and this hotel does it for us.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Terry S, It's great to hear you've had good experiences staying with us, and thank you for being a regular guest. We're glad to hear you appreciate our river views, spacious guest rooms and staff. Thanks for mentioning you enjoy meals at Riverside as well. We hope you'll be back to visit soon.

"Good value in Hood River"

4
Jason S, Portland, Oregon 31/10/2017

We spent a night here after exploring the Gorge and had a great time. Although it's not in the immediate downtown area it's close enough and convenient to the highway and the bridge. The parking situation when I was there had lots of people upset, but there was some kind of an event going on. I parked somewhat illegally and got away with it. The room and linens were clean. Bed was comfy. Breakfast was good... you CAN use your breakfast ticket at the bar, FYI! I'd stay again, it's way cheaper than trying to book downtown usually.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Jason S, Thank you for sharing that you enjoyed your stay and for your recommendation. It's great to hear you enjoyed our location, accommodations and included guest breakfast. We hope you've found reasons to return again someday.

"great hotel. love the outdoor pool and hot tub."

5
micheesheebop, Vancouver, Washington 23/10/2017

great hotel. love the outdoor pool and hot tub. very clean and comphy beds. staff was always smiling and made my stay a memorable. Had a nice pathway along the river for a brisk walk and beautiful views

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear micheesheebop, We are delighted to hear of your enjoyable stay, and thank you for the high recommendation. We are especially happy you enjoyed our shoreline pool and hot tub, plus clean, comfortable rooms and smiling staff. We hope you'll visit again someday!

"Wedding"

5
clayp563, Wilsonville, United States 23/10/2017

Great staff very helpful and made our event very special. The setting is beautiful, shops wineries, museum, riverboat tour and "fruit loop" driving tour is spectacular with Mt. Hood in the background. Great walking paths along the Columbia.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear clayp563, We are elated to hear our property provided a beautiful setting for your wedding event and stay. Thank you for taking the time to submit your review. It's great to hear you found our staff very helpful plus lots to do in the area. We hope to welcome you back in the future.

"Really a great location "

5
lovequilternc, Ronda, North Carolina 22/10/2017

This will be a great review except for one thing. We had a great room on the top floor facing the water. Our room had a two story window with a great view and a balcony we would've used if it had not been raining. Also the restaurant onsite is really good,!we ate there both nights. My sister loved the GF rolls. As an FYI to future travelers, the bar offers Prime Rib dinner on Tuesdays until 6. We saw it in the bar when we had our pre 6:30 reservation cocktail and assumed we could order it for dinner.. not so. Wish the lady at the check in desk who told us we needed dinner reservations had told us about the prime rib special.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear lovequilternc, We appreciate you taking the time to write. We are thrilled to hear that you had a good stay and enjoyed the river views from your room. We apologize you weren't able to take full advantage of Cebu Lounge specials. Cebu offers a Tuesday Night Prime Rib Special plus a broad happy hour menu from Mon. - Fri., 4-6 pm. Thanks for visiting and we hope to see you again someday!

"Adequate with a spectacular view"

3
susanfY3921AY, Bend, United States 22/10/2017

BW has been trying to transform itself into an exciting and relevant brand. It partly succeeds at this property. The mature Hood River resort hotel is a mature property with a remarkably long footprint directly on the Columbia River. My riverside room had a spectacular view of the river, the bridge connecting Oregon and Washington and clouds rolling in. But the hotel was built in an era that did not focus on views. I was there for a conference, and the large room at the highest level had no windows at all! My room was very clean. But the bed mattress was creaky and uncomfortable. The sheets hopefully were clean, but were not crisp like fresh linens. There were no wear marks or stains on the carpet. But, the brown and yellow color scheme seemed dated. The room was large enough and the bed was placed so that it was possible to see the view of the river. But, the balcony light on the patio could not be turned off. The drapes had to be closed at night. There was a small round table, and a desk, in the room. But, there were no outlets or ports for devices near the desk. The furniture was dark wood, which along with the brown and yellow decor, made the room look dark and dated, despite the single patio door which brought light into the room. The bath had a great square shower head, but the fixtures looked cheap. An oak veneer bathroom door with a dark brown metal frame completed the ho-hum dated look.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear susanfY3921AY, We appreciate you sharing your perspective on our property. It's always very valuable, and we thank you for taking time to include many details that could have made an adequate stay so much better. We're sorry to hear of your disappointments. We hope the conference was a success. Thank you so much for visiting, and for taking the time to write.

"Wonderful Intro to Oregon"

5
Flgracie, Florida 22/10/2017

Great location, great food, great staff, great room with a great view. What else could there be? If I had to find something to improve, it would be the patio chairs. Since we had weather that wasn't the best for sitting outside it wasn't an issue. It would not stop me from visiting this hotel in the future.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Dear Flgracie, We're so glad you enjoyed your stay and appreciate your high recommendation to other travelers. How wonderful to hear so many things were "great," and thank you for giving us one thing to improve. We hope you'll have a reason to visit us again in the future.

"Views of the Columbia"

4
reagangirl70, Portland, Oregon 18/10/2017

Very peaceful and beautiful surroundings at this hotel. Most of the rooms do have views - and there is nice walking path right outside your patio door if you're on the 1st floor. The Riverside restaurant has great breakfasts with gorgeous views. I wasn't as satisfied with the dinner experience. The salmon was bland and tasted like it might have been a frozen salmon. Our server seemed to be overloaded with other guests and wasn't very attentive to our table. We had to keep asking for simple things. I think they might have understaffed. There is coffee service in the room - however it comes with powdered creamer and pink packets of sweet-n-low. (For those who prefer more natural ingredients in their coffee - you might want to bring your own). There is a nice sized-refrigerator in the room. Beds are comfy!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear reagangirl70, Thanks so much for taking the time to submit a review, and for your positive comments about our location and views. We're happy you appreciated our included guest breakfasts at Riverside, too. We apologize if dinner service was not up to our usual high standards, but we want to assure you we are serving fresh Chinook salmon from a local purveyor. We appreciate your comments on our room coffee service, too. We hope you'll be back for another peaceful respite soon.

"Stinky Rooms"

2
stellac876, Oceanside, United States 18/10/2017

My overall experience at this hotel was very unpleasant, mostly due to the overwhelming smell of dirty dog. Right after checking in, I complained to the front desk and asked if my room was designated "pet friendly". I was advised it was not but they could not be responsible it someone snuck their dog in.....and of course they were fully booked. I think they did have the cleaning staff try and mask the smell with some kind of antiseptic cleaner which help it some, but only a very thorough shampooing would in anyway alleviate the disgusting odor.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear stellac876 Thank you for letting us know about your experience. We are very sorry to hear it was less than stellar. It is our policy to keep dogs in designated "pet" rooms, and to fully sanitize them after each visit. We apologize if a guest broke our policy, and created an unpleasant experience for you. If you ever have a chance to return, please contact us directly for your reservation and we'll make sure your next stay makes up for this. Kindest regards...

"Wonderful resort"

5
hoycie, Los Angeles 18/10/2017

A perfect place to go to relax and enjoy the Columbia River and the wonderful town of Hood River. Hiking, kayaking and all types of sports are nearby. Restaurant is wonderful and the breakfast is a great way to start your day. Staff is very helpful.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear hoycie, What a nice review! Thank you for taking the time to submit it, and for outlining a number of things that stood out about your stay. We especially appreciate your comments on our helpful staff and meals at Riverside. We hope you'll be able to visit again!

"A great discovery."

4
aalaptop, Fort Bragg, California 17/10/2017

A Best Western Plus recently updated with a contemporary style in a picturesque location with a nice heated outdoor pool and spa overlooking the river. Pet friendly with a great up to 3 mile river walk. Pleasant and attentive staff, special shout out to Cher and Emily in the bar /restaurant. Quite possibly the best muscles I have ever had. They were so good I had them on both evenings we stayed. Create chief with indoor and outdoor dining available. Nice size rooms and comfy beds, breakfast included with the stay. Downside , located in-between two heavy traffic routes that can spoil the outdoor ambiance. Good soundproofing in the rooms.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear aalaptop, Thank you for the detailed review that covered so many aspects of our accommodations and dining. We are pleased to hear you had a pleasant experience in Cebu Lounge and Riverside, and that you appreciated our spacious rooms and comfy beds. We are glad to hear our property was a great discovery, and we hope you'll be able to return some day…

"Everything great except for freeway/truck noise close to our first room"

4
821parij, Chehalis, United States 17/10/2017

Loved everything about this Hotel but the noisy traffic...trucks using jake breaks. The freeway exit was close to our first room. The hotel moved us more toward the middle which was better so we could sleep, but still heard noise. Sheets were rough...not smooth.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear 821parij, We're happy to hear you enjoyed almost everything about our property, and that we could move your to a room better suited for you. Thanks for taking the time to share your experience. We hope you'll have a chance to visit us again, and if so be sure to put in a request for a preferred room location.

"No place like home"

5
williambY9414TH, Portland, United States 12/10/2017

I was in a Jr Suite. It was if I was living in a well maintained studio apt. Great beds, great breakfast, great service. I will be back as I stay in Hood River Often. I forgot the great view of the river and all of the tourists activities. Wineries, restaurants, orchards, and wind surfing

"Beautiful Location"

5
877mathewg, Lakewood WA, United States 12/10/2017

Highly recommend this hotel it is beautiful, service is excellent and food and spirits I rate at 5 stars. So many things to do near by like water sports, fishing, hiking and touring local brewers. Local history is also very interesting.

"The Best Western That Has It All"

5
Sandra N, Salem, United States 11/10/2017

A magnificent river view that includes a bridge to the Washington side and much activity, kite surfers, boaters, barges, tugs and ships. All of this can be enjoyed several ways...by a stroll along the riverfront path past sculptures, benches, picnic tables, a history museum; a happy hour and meal on the hotel restaurant's lovely deck; or a leisurely coffee enjoyed from the balcony of your room. We prefer the East wing, executive level rooms, and we enjoy this hotel every chance we get. The free breakfast is cooked just for you from several choices on the menu and is truly quality food. If you really enjoy walking, a tunnel will take you across the highway to hike the hill to the town of Hood River. It's worth the walk, a youthful, vibrant downtown with many boutiques and cafes. Highly recommend this Best Western Plus!

"nice place "

4
karlee_sos, Ogden, Utah 09/10/2017

we were heading home from vacation and wanted to stay here because it had a bar/restaurant on site. i made a reservation online and it was a bit more than other places, i think because of the convention that was going on. i didn't know how busy it was and probably would have stayed somewhere else if i had, they should have given anyone not associated with the convention a discount for having to put up with all the people. we stayed in the east wing and there was a lot of noise from the highway. the room was nice, very large, and the staff was very friendly. we were given a voucher for free breakfast in the restaurant. we sat at the bar cause there was a wait at the restaurant. the menu for the free breakfast is definitely a cut above the normal breakfast you get at a hotel. i had the frittata and my husband had the bacon and eggs, very delicious!! the coffee was also good. the staff was very friendly and helpful.

"Lovely stay at the BW in Hood River!"

5
staceyd121, Beaverton, United States 09/10/2017

Friendly staff. Cozy and clean rooms. Beautiful artwork throughout the Inn. Wonderful breakfast experience in the lounge. Enjoyed the breathtaking view of the Columbia River Gorge from our Jr. Suite. We would go back in a heartbeat.

"Outstanding Service, Impressive Grounds"

5
karenwB1646MV, Boise, United States 05/10/2017

BW Hood River Inn is a gorgeous place to stay. It is right on the river and close to shopping and other needs. The staff was extremely helpful. The grounds are beautiful and the restaurant/ complimentary breakfast space is breath-taking. Highly recommend this place to stay.

"A perfect stay by the river"

5
Phil N, Bridgend, United Kingdom 04/10/2017

Easy access with large car park, friendly reception and a big surprise, we were given the Bridal Veil Suite which was basically a massive space with direct access to the river walk. Very comfortable bed, coffee maker, fridge, bit like home really,first time I have seen a twin shower though. Enjoyed our patio fronting the river watching the local squirrel type animals (not sure what they are called) playing on the river bank. Dinner was taken in the restaurant overlooking the river as was breakfast. Very little to fault this hotel, would definitely stay again. Forgot to mention, easy access to town by car.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Phil N, We are delighted that you visited all the way from the U.K., and pleased to hear you found so many things to write about in your complimentary review. Thank you for taking the time to share your experience. It's wonderful to hear you enjoyed your suite, the views from your room and patio, and our convenient location. We are glad you enjoyed your stay, and hope you enjoy your travels in the U.S.

"Beautiful View"

5
User 04/10/2017

The view of the Columbia River & the bridge off the balcony was stunning to say the least. The beds were very comfortable. It was very quiet. The staff were very friendly. The breakfast was ample & delicious.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Debbie P, We're happy to hear you enjoyed your stay. Thank you for taking the time to review us, and for you compliments on our river views, comfortable beds, friendly staff, and included guest breakfasts. We hope you'll be back again!

"Another great stay"

5
Joanne N, San Diego, California 03/10/2017

I believe this is probably our fourth or fifth time at the Best Western Hood River Inn. Every time it's wonderful. Beds are comfortable, view is amazing, staff is always accommodating and kind. This particular trip we had interaction with Doug the manager. Over and above what we could've hoped for. This place always makes us want to come back. And Lastly...A note about the free breakfast. I was actually a bit surprised that a side order of bacon was not included our free breakfast. But… It was the best bacon I have ever had. Hands-down truly the best bacon.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Joanne N, Thank you for your being a regular guest of ours, and for your enthusiasm about our hotel. We enjoyed reading of the many reasons you return time and again, and appreciate your mention of our comfortable beds, amazing views, and accommodating staff. We are also thrilled to hear how much you enjoy our restaurant, Riverside. We're glad you had a wonderful experience again, and look forward to your next visit.

"Awesome weekend"

5
riverhouseinn, Florence 02/10/2017

My wife and I decided to get away from our hometown of Florence and visit Hood River. We decided to stay at this great place and it was a great decision. The check in process was super easy and the staff was very friendly. After getting settled into our suite, we decided to have dinner at the restaurant on the property. The Riverside was a very nice place with great views of the river, bridge and great staff. We had one of the best dinners we have had in a long time. Our room was super comfortable with all the amenities you could ask for. Nice living area with fireplace. Full kitchen and great bedroom. We got to enjoy a glass of wine on our private patio and enjoy the evening, watching the river. The Cebu Lounge was a great place to stop in during happy hour to relax after a day exploring Hood River. I have no negative comments on this great place and look forward to the next time we are able to get away and visit again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear riverhouseinn, It's truly great to hear how much you and your wife enjoyed your stay with us. We very much appreciate you sharing your experience, and are happy that our friendly staff, comfortable accommodations, setting and views all contributed to your "awesome" weekend. We also appreciate you mentioning how much you enjoyed the food and views from Riverside, as well as happy hour in Cebu Lounge. Thank you for your detailed review and we hope you'll visit again!

"Great view Great dining"

5
Marcello R, Ocean View, New Jersey 28/09/2017

Room had a great view of the Columbia River. We saw the sun rise every day. Great restaurant for breakfast lunch or dinner with great wait staff. The salmon was freshly caught every day. Great location for visiting other locations and wine tasting.

"Fabulous views, great on-site dining, plus outdoor pool"

4
rebeccabV3040XC, Napa, United States 27/09/2017

I'd consider this an elevated Best Western experience. The included breakfast is a sit down menu ordered breakfast. We received a discount coupon on the excellent dinner restaurant, where we sat outside over looking the river. Our room had a lovely balcony, we stayed on the executive floor which is the newest addition with upgraded features. It's an easy walk past the harbor and across the bridge into town, even though it feels further away. ...and outside the hotel there are so many wonderful breweries to experience in a wonderfully friendly town.

"Great hotel, excellent restaurant"

4
B6431EEkellym, Boise, United States 27/09/2017

with amazing views. Food was outstanding. Free breakfast was off the menu and not a buffet. Rooms are a bit dated. Location is perfect. Hotel is very quiet. Especially enjoyed the balcony overlooking the river.

"Very Nice Upscale Hotel"

4
User 25/09/2017

This B W is clearly a step up from the average motel & well worth the extra dollars. Rooms r spacious with comfy beds, fluffy pillows , & fresh linens. However, the most compelling aspect is the friendly & helpful staff. Located in walking distance ( about 1/2 mile) of the downtown via a very lovely River Walk, the hotel also includes a full breakfast, which is individually prepared & very tasty. Hints: Be sure to have the receptionist explain the wine tasting tour with the list of participants. Each offers free wine tasting for either 1 or 2 which will save you $15 -$30 at each place. Also M-F the hotel features a 4-6 pm happy hour w 1/2 off appetizers, which are far superior to typical bar food. Also get ur ticket for 1 free entree with purchase of another at the on-site restaurant, which overs looks the river & is quite good.

"Again...."

5
FloraCoalfax, Salem, Oregon 24/09/2017

Once a year my husband and I wander of the ranch before the leaves come off the tree. Last year we ended up at the Best Western Plus Hood River. We came back and will probably do it again next year. Why? Because of the total experience. The rooms are clean, well appointed and the river view amazing. We like the West side, the clacking of the Steel Bridge and the headlights peeking through rail of the bridge is the perfect white noise. The balcony is the perfect place to watch the barges passing up and down the river. The staff at the front desk will help you find the right fit in a room, what good sports. The breakfast is included in your stay. You go to the beautiful Riverside Restaurant and weather permitting can dine on the deck . We will be back , thanks to the staff for the excellent experience. Oh , one last thing the WiFi is smoking fast.

"Awesome place to say"

5
Y5696FVsteveb, Houghton, MI, United States 21/09/2017

The hotel is located on a beautiful property on the bank of the Columbia river. Rooms were exceptionally clean and had a nice North West feel to them with awesome views out your patio door that leads to the river walk path. The staff was extremely friendly and helpful. Nice restaurant and bar. Very wonderful experience

"Comfy, clean, convenient"

5
Anne T M, New Hope, Pennsylvania 20/09/2017

This property has been around for a long time, is very convenient to visiting Mount Hood and environs, and was very pleasant place to stay. Our room parent obviously been very recently renovated. The only complaint I had was that the blinds did not open and I did not want to break them by forcing them. We had a unusual experience of being there for the wildfires, so the first day, the air-quality was really quite bad, but the next two days it had improved a lot. The wedding party of the wedding we were attending we're certainly relieved about this! The breakfast is included with how are room rate was delicious, lots of good choices included on the menu and of course one could add things and pay for those separately, which we did. Would love to return on our own. I have probably only stayed in three best western plus properties, but this hotel fully measured up to my positive experience with the brand. I would highly recommend a place.

"Best of the Best Westerns"

5
Darlene C, Las Vegas, United States 19/09/2017

Stayed here many times. The staff and the service are excellent. We travel from Las Vegas several times a year and love this Hotel. Location is great. The restaurant is good to great. Love the town and also White Salmon across the bridge I highly recommend staying here if your in the area

"quality trip"

5
nancyrC1691QS, Burns, United States 18/09/2017

The rooms, food and everything associated with the hotel is really quality. The staff could not have been more helpful and friendly. They seemed will to do just about anything to make their customers happy.

"2 night stay at the Best Western in Hood River Or"

4
johngA1019ZI, Hood River, United States 18/09/2017

Very nice stay all hotel staff were pleasant and helpful, Parking was a little tight but very busy place. I stayed during the Eagle Creek fires so most of the scenery was cloaked in smoke. I had forgotten to bring my charger for my cell phone and lady at the front desk loaned me hers.

"Great family birthday celebration!"

5
EJG195, Bend, Oregon 14/09/2017

Great rooms with superb views of the river, delicious food for the banquet and other meals, excellent service by the whole staff. Dean, the planning coordinator from the hotel was easy to work with and carried through with every detail. We were there for four days and we are all very satisfied with this event!! We definitely will return!

"Nice hotel with lots to offer"

4
Dana W, Albany, Oregon 13/09/2017

Nice big hotel with great river views and an excellent onsite restaurant and bar. Large rooms in good condition. Unless you want to stay in a historic hotel this is definitely the best choice in the area.

"On a road tip for a month-this is our best hotel so far"

5
msburddawg, Mars Hill, North Carolina 12/09/2017

Not only a fabulous location on Columbia River's shores, but really nice in so many ways including an extra pleasant check in (and we didn't have reservations due to internet issues) to a really comfortable room with sleep inducing bedding. The extras include large size bath soap which is a big deal to us since we don't like the tiny sized soap bars in so many rooms. Tastefully decorated. A well placed grab bar in tub, helpful for me since I have some unsteadiness in my knee. And they give you a voucher for phalanx price off one meal in their restaurant when pho buy anther entree. Normallly we avoid hotel restaurants, but this one is excellent. I had braised short rib with home made gnocchi in a savory to die for sauce which has local tomatoes, etc. in it. The breakfast voucher offers free cooked to order items . Nice selection including French toast, biscuits and gravy, and the best oatmeal ever. It's topped with a local poached pear, brown sugar, raisins, and chopped hazelnuts (and its Bob's Red mill oatmeal! I ordered a side of bacon at an extra charge, and it was absolutely the best bacon I've ever tasted and perfectly cooked. A side is 4 big pieces! They tell me locals come to this restaurant it's so good. Even with very smoky skies, we still enjoyed this stay-we'll come back here.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear msburddawg, We appreciate you taking time to submit your detailed review of our hotel, and are pleased that your stay with us was such a positive experience. We're thrilled to hear everything went well from check in to comfort in our accommodations, plus dinner and included guest breakfast at Riverside. Thank you for visiting and we hope you'll choose to return to the Hood River Inn again some day.

"Great Place"

5
Carol L, Edmonton, Alberta, Canada 12/09/2017

Very nice hotel with great people to assist you in anything you require! Too bad about the smoke from the fires, but the quality of the hotel made you overlook all of that! A great place to stay after a very long road trip!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Carol L, Thank you for your five-dot review! It's so gratifying to hear that despite the smoke from the Eagle Creek Fire that the quality of our accommodations and amenities made you overlook it. We're so glad you enjoyed your stay and we hope to welcome you back again someday.

"THOROUGHLY ENJOYED OUR STAY - USE THIS AS A BASE TO EXPLORE THE RIVER GORGE AREA"

5
rbthodge, Whitby, Canada 11/09/2017

Located right on the Columbia River, consists of several low rise buildings connected with walks and bridges to each other. Great recreation facilities at the east end of the hotel, with outdoor heated pool and spa (on a chilly night you want to stay in the water as long as you can and enjoy the night sky). Good restaurant/bar, with outdoor patio deck (we had dinner and breakfast here - reasonable prices and good service). Good location for exploring the Columbia River Gorge, both to the east and more so to the west - make this place spot to stay while you get out and enjoy the river. Hood River is easy to get around and has some interesting historical sites to view. Definitely want to return

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear rbthodge, Thank you for taking the time to review our hotel, and giving us your high recommendation. We are pleased that you enjoyed Riverside's dinner and breakfast, as well as our lounge, pool and hot tub. It's truly gratifying to receive your feedback about being the perfect spot for exploring the area, and we hope you can return in the future.

"Saved me the trip"

5
marknuss2002, Portland, Oregon 06/09/2017

I was heading up to Hood River for one night this past weekend with my son on a combined business/pleasure trip. I hadn't booked the hotel yet we just left the house and we're heading to the gas station. I called Best Western and asked if they had rooms. The kind woman who answered the phone said they do have rooms but asked me if I realized how smoky it was up there due to the recent Eagle Creek fire. I asked her how bad it was. She said it so bad they are recommending people do not go outside. And of course for anyone who knows anything about Hood River that's why we go to Hood River is to be outside. So I am writing this review to thank the kind woman at Best Western for being completely honest with me and save me the trip to drive up to Hood River in the dense smoke. I have been to this Best Western before many times in the past 25 years. As a matter of fact we had our rehearsal dinner for our wedding there in 1998. It's location right on the river is unbeatable. As a matter fact I did stop in the lounge and have a drink earlier this summer and was impressed by their remodeled facility. I would highly recommend Best Western in hood river.

"Good locale/noisy rooms"

4
lyndas279, Portland, United States 06/09/2017

Beautiful location. Friendly and attentive staff. Clean and comfortable room---but noisy. We were in a suite and could hear every movement and noise in the hallway. Plus the air conditioning system was loud. So loud that during the 90-100 degree temperature, we would turn it off to give our nerves a rest from the grinding sound.

"A little getaway"

5
P9098WVjuliah, Bend, United States 06/09/2017

We decided to leave the forrest fires of Bend and get away from it all in the beautiful town of Hood River! We went wine tasting, cider tasting, berry picking, and hiking! It was great to stay at the Best Western because it was close to everything, it was clean and comfortable, and it was affordable! The stay even included breakfast, not the cheap cereal and waffle maker breakfast, a really nice restaurant prepared breakfast! It was beautiful to sit on the outside deck and have a mimosa with our food in the morning before checkout! And check out is 12:00 at this place, bonus! Even had time to take the kids for a swim in their pool with a gorgeous gorge view after breakfast and before checkout! I would highly recommend this hotel to anyone!

"One of the Very Best Best Westerns"

5
Mickirish, Boston, MA 05/09/2017

I booked the Best Western Plus Hood River because my husband and son wanted to experience windsurfing on the Gorge. Unfortunately, it was 108 degrees without a breath of wind during the two days we stayed there, so windsurfing was a no go. Mercifully, the Best Western's A/C was working. The room was huge, spotless, and quiet, with a lovely view of the river. The guest laundry was much appreciated. Dinner at the restaurant was slow but the food was delicious. The cooked to order breakfast is free, but you are limited in what you may choose from the menu, and the limitations have no rhyme or reason. For example, coffee and tea are included, but not juice. For those who travel without personal devices, the business center offers public computers and a printer. From the hotel, there is a lovely riverside walk that will take you to Hood River's waterfront event site, kiteboarding and windsurfing areas. There is also stand up paddleboard rental right next to the hotel, which is what my frustrated windsurfer wannabes ended up doing. An excellent property in a great location.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Mickirish, Thanks so much for your flattering review. We're thrilled that you enjoyed our setting on the shoreline and that you took advantage of the wonderful riverfront trail that connects our property with waterfront parks. Your positive comments about our accommodations mean a lot to us. We hope you can visit again when the wind is up!

"Too hot at night on during the summer."

3
Z5853UWjillb, Seattle, United States 05/09/2017

We really liked this place, beautiful area, great views, really goodc free breakfast from the menu--eat it on the fabulous deck, wind surf rental on property with great rates, all terrific, but it didn't matter cause we had a hard time sleeping at night because the airconditioner couldn't quite get the room cool enough. We didn't feel there was anything wrong with the air conditioner other than it was too small for the room. The first night we stayed in a smaller room and it was better but the bigger room was worse; probably had the same size unit. It was hot weather and we like a cool room to sleep in. We don't normally have problems getting rooms cool enough in hotels.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Z5853UWjillb, Thanks for your straight forward review. We're pleased to hear our area, great views and included sit-down breakfast at Riverside all contributed positive elements to your stay. We are so disappointed; however, that you could not cool your room better during the heatwave. I hope you let our front desk know so that maintenance could check it out. We hope you'll return to the Hood River Inn again, and if so please let me know so we can ensure a better experience.

"Absolutely loved this hotel"

5
Kim S, Ketchikan, Alaska 31/08/2017

I am a frequent traveler and usually stay at Westin or higher end Marriott properties. We stayed here because of the location and loved everything about this hotel: setting, decor, cleanliness, restaurant. We got one free dinner but would have eaten here anyway due to the menu, which featured local fish, vegetables, and fruit. Everyone was very friendly and helpful, the room was quiet, WIFI fast, and we liked the outdoor pool and hot tub. We would absolutely return again.

"Our Visit to Hood River and Surrounding Area"

4
X9078ELrichardr, Albany, United States 30/08/2017

This is a nice hotel to stay while visiting Hood River and surrounding area. I would suggest requesting a room on the River side which provides outstanding views of the Columbia River. If you are offered on room with a Shared Balcony refuse the room and ask for another room with a Shared Balcony. There is absolutely no privacy from your neighbor. Also depending on where you are located in the complex, there is noise generated from the bridge, and the freeway.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear X9078ELrichardr, Thank you for your review, and your high recommendation. We appreciate your traveller tips, and hope someday you'll have a chance to stay with us again.

"Good stay mid trip of motorcycle ride"

4
Dublkk, Daytona Beach 30/08/2017

Good place to stay for mid trip break on 15 day motorcycle trip. Check in staff Doug was not allot of help. Bad information and he really didn't want to be there. Go find another job,Doug. Ben the manager next day was awesome. Lots of good info and help.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are delighted that you found our location the perfect place for a midway break on your motorcycle trip. Thank you for staying with us. We're sorry to hear your check in experience was lacking, and happy Ben made it up to you the next day. Happy trails and we hope you'll come back someday!

"We Love this Place, but I Note Some Problelms"

4
wonderfulworld, Seattle, Washington 29/08/2017

We have been going to this hotel frequently for two decades or more. This time we stayed in 363, which is a spacious one-bedroom unit with a big balcony. We loved this well-maintained suite. We also had two delicious dinners in the Riverside. Especially pleasing were perfectly prepared cod fillets one night and plump, succulent mussels the other. I noticed two problems of particular importance. First, when we got off the elevator on the 3rd floor of the west wing, we were greeted by heavily stained carpets in the hallway. It was unpleasant, and it was incongruous. Everything else at the hotel was well maintained at. Second, we received breakfast vouchers that include the statement "Select from entire breakfast menu." True, but if you select an item not contained within a box, you will be charged full price for it. For instance, if you order a $12 item within the box, there is no additional charge. However, if you order a $12 item outside the box, you will be billed $12. On Monday, August 28, I ordered a tostada, which consisted of three toasted tortillas topped with beans and (instead of two scrambled eggs) a big pile of the kind of eggs found on Hampton Inn's breakfast buffet (with bits of this and that added). The best thing on the plate was the tortillas. My breakfast companion ordered the bagel with smoked salmon. It was a hardy dish, but the the big pile of smoked salmon scraps was something other than the velvety slices of salmon associated with this dish. The sandwich was also devoid of the capers, onion, and tomato slices that traditionally accompany bagel and lox. In the past, breakfast was one of the pleasures of staying at this great properly. We were disappointed with breakfast on Monday. We bought fruit and yogurt and ate it in our room on Tuesday morning.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
First of all, thank you for being a frequent guest of ours. We appreciate you taking the time to submit such a detailed review, and are thrilled to hear you enjoyed your recent stay on our Executive Level. We're also very pleased to hear you enjoyed your dinners at Riverside. We apologize about the stained carpet near the elevator. We promise it is an issue we are working on. Our Diamond Best Western Rewards members CAN choose breakfast from anything on Riverside's menu at no charge -- and it will say that on your vouchers. That is one way of thanking you for your loyalty. Any charges for the tostada and bagel breakfasts should have been adjusted at check out. Thank you so much and we look forward to your next stay!

"ok"

3
TravelerPaul18, California 29/08/2017

At $200/night I expect better. Spend the extra $20/n to face the river. Ours faced the parking lot and was close to the highway and train tracks - thus noisy. They do provide ear plugs (in a $200/night - ouch). We don't use facilities like pool or exercise room. We also ate (and drank) at all three breweries and didn't eat at the hotel,

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear TravelerPaul18, Thanks for choosing the Inn for your recent Hood River stay. I apologize if you felt your experience didn't measure up in terms of value. Some of our amenities, like Riverside restaurant, Cebu Lounge, and our shoreline pool, spa and fitness center truly add to the overall value. I do hope you enjoyed your visit to the area and all the local craft breweries you visited. We appreciate your feedback and wish you happy travels.

"Annual Hood River Trip"

5
K3540VKbrendaw, Astoria, United States 24/08/2017

Another great trip to celebrate our anniversary! We will return when our schedule will allow. Our mattress was very different this year. I felt like I was in a gully. We are not huge people, not sure what happened with that mattress. Room 277.

"Beautiful location"

5
DelightsInTraveling, East Coast of Florida 23/08/2017

The Columbia River Gorge is where the BW hotel is located. Unfortunately, we didn't have a room facing the river, but we did get to see the view from the restaurant which was very good. Our breakfast was included and the options were excellent. The only thing not included was juice. Room was good size and all the usual amenities were there. Definitely recommend.

"Great stay"

5
140annetted, Georgetown, Texas 23/08/2017

This hotel is wonderful. Even though it was full due to the eclipse, the check in was handled efficiently and with a smile. The hotel itself is extremely nice and in a beautiful location. The amenities were very nice including the breakfast and the hot tub/pool area. We thoroughly enjoyed our stay and would definitely recommend this hotel.

"Excellent location."

5
Rick C, Bend, United States 22/08/2017

The staff was very attentive. The location was excellent as the river trail was right there. The view to the river was beautiful, but just a little too far from the wind surfing viewing. Dinner was of good quality. Breakfast menu needs omelet offering(s).

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're so happy to hear you found our staff attentive and our location excellent. Thanks for taking the time to write and sharing the things you liked, including your suggestion for our included guest breakfast menu. We hope you'll have a chance to come see us again.

"GREAT GETAWAY LOCATION"

4
HARRY M, Tigard, Oregon 21/08/2017

We have stayed here before as it is a great location for a easy getaway. Located right off I-84 on the Columbia River. Guest rooms have either a great view of the river or Mt. Hood. Very welcoming at check-in. Room was a little bit of a hike but was clean and comfortable. Only complaint was the remote A/C did not work and assumed the batteries needed replacing. Great breakfast set-up where it is sit-down and you can order off a section of the menu for free. Enjoyed the walking path next to the river which is right behind the hotel. All in all, a very good stay.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We enjoyed your review, and thank you for the nice recommendation. It's wonderful to hear you've stayed with us in the past, and that you appreciate our location, views, sit-down guest breakfast, and welcoming atmosphere. We're sorry your A/C remote was not working, and we'll remind housekeeping to check them. We hope to see you again soon!

"Amazing River View"

5
2travelers172, Meridian, Idaho 17/08/2017

This property, which used to be called The Hood River Inn, has been around for about fifty years and is one that has been recently updated. Our room was well appointed with comfortable beds and on the same level as the restaurant. Breakfast was included with the price of the room and was quite filling. There is a lot of seating on both the deck and in the restaurant with a beautiful view of the river. Even when you were sitting inside, you felt like you were out on the deck.

"Lovely Location"

4
E T, Snohomish 17/08/2017

Entrancing Columbia River awaits your eyes from your room, while dining at the hotel's restaurant or relaxing in the hot tub and pool. The room was comfortable and clean, the breakfast choices healthy and delicious. This will be a top rated hotel when the grounds improvements are completed. Sadly, the adjacent bridge with cars rattled all night long and we were woken by someone's unattended yappy dog. Overall our stay was pleasant, especially the pool and hot tub overlooking the river.

"We know what to expect"

5
Richard N, Portland, Oregon, United States 17/08/2017

Hotels in the Best Western association always present clean, comfortable, quiet lodging to let you have a good nights rest. The Hotels are easy to find when you are in the vicinity, never short of parking, and offer breakfast to get your day started. The people that staff these hotels are always pleasant to us and offer good local information and how to find specifics. On site or nearby restaurants vary but you always can get good meals.

"Nice hotel with beautiful view"

5
King W, Reno 13/08/2017

We enjoyed our 2 night stay. The river and gorge views from the hotel is very nice. Rooms are built with high quality material. The bedding and towels are very nice. Weather was in the mid 90's F but there were no issues with AC. Staff was friendly. Breakfast was very nice. Wish they had a canopy or some shade over the swimming pool.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you so much for your complimentary review! It's a pleasure to hear that you enjoyed your stay, our river views, staff, and included gust breakfast. Sounds like you had a pleasant time and we hope you'll be back someday!

"Be sure to visit this hotel whilst in Hood River! Delicious breakfast with breathtaking views. Pet-friendly!"

5
Wendinski, Cairo, Egypt 13/08/2017

This was a quick get-a-away for my mother, me and the family pet. Absolutely perfect view of the Columbia River and mountain backdrop from our first floor hotel room. There's a bench and chairs just outside the sliding glass door with walking paths up and down the river. Quick jog to the right and you're instantly at the outdoor swimming pool and jacuzzi. The A/C provided a safe haven from the 100+ temps hitting the area at the time. We will DEFINITELY be back to this hotel!! Some of the friendliest staff we've ever encountered. This is a well run facility and it shows people care.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Your review made our day here! Thanks for the high marks and for sharing how many of our amenities you enjoyed. it's especially nice to hear how much you appreciated our friendly staff. We're thrilled to hear you had a great get away with your mother, and that you'll be back! Thanks again for submitting your review and we look forward to your return.

"THE place to stop for a weekend in Hood River!"

5
AdventureRoad, Oregon 10/08/2017

I've stayed at several hotels in Hood River and White Salmon and the Best Western Plus is my go to hotel. If you are without pets and children on your visit, I highly recommend the executive level rooms in the east wing (no pets and children allowed on this floor). The rooms are newer and if you want to spend the extra bucks for the balcony and river views (maybe for a special occasion) these rooms have lovely positioning. If you're going to be gone all day then the executive floor parking lot side rooms are also great, and frankly just as nice and also quiet and dark for sleeping. The only negatives of the river view rooms are that the balcony light stays on all night so you'll need to shut your curtains to block the light (at least we could never find a switch for that light!) and there is a river path and patios below so maybe a tad less privacy if folks are out and about. A delicious full breakfast is included in your room rate. Our room also had a fridge, coffee machine and microwave. Sunday and mid-week rates are generally reduced if you are able to avoid the busy weekends.

"Best Western was a great choice!"

5
Debs1804, Oceanport, New Jersey 09/08/2017

I chose Best Western for my 2 nights in Hood River since they had available rooms and we had stayed with them before in Cascade Locks and that had been a good experience. Plus, the location looked perfect...a beautiful view of the gorge, and not far from what we wanted to do in the area. The breakfast was great, the staff is nice and helpful, and the room was clean and well stocked. Also, this was the first hotel I've ever seen with a water fountain for filling water bottles! That was actually a small but great addition that made our lives a little bit easier! I would choose Best Western any time!

"Love it!"

5
shan070877, Ridgefield, Washington 08/08/2017

We always stay here when traveling to Hood River. The view at breakfast is amazing and worth the wait to sit on the deck on a warm morning! The rooms are always nice and the suites are great if you plan on staying in and cooking.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We couldn't be happier to hear you we are your hotel of choice when visiting Hood River. We appreciate you mentioning our included guest breakfast at Riverside, and for the high rating. We look forward to your next visit!

"Excellent choice!"

5
Missy E, Bedford, Massachusetts 08/08/2017

We have stayed in Hood River many times and at different hotels, B&B's and motels and for the price, we have found the Best Western the best place to stay! We love having breakfast on the deck, watching to boats and also the having the pool available for us and to bring the grandkids to! The staff are always friendly and helpful!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We appreciate you taking the time to write and share about your experiences. We're delighted to be your favorite among other Hood River hotels and B&Bs. We enjoyed hearing that breakfast on Riverside's deck, the views, and our shoreline swimming pool are a few of your favorite things about our property. We're glad you've enjoyed your stays and we hope you'll be back soon!

"Favorite place in Hood River - Best View"

5
User 08/08/2017

I love this hotel. It has an excellent location right on the Columbia River. The staff is always nice and helpful and the food at the restaurant is excellent. I stay here annually for our family reunion and every year there are new upgrades to the hotel amenities and the service is consistent. I would highly recommend to anyone looking for a place to stay in the Gorge.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What an incredible review and testimony of our staff, hotel and restaurant. Thanks for taking the time to write and let us that we're your choice each year during your annual family reunion. Thank you for your high recommendation and we look forward to next year's visit!

"Hood River"

4
juliecY2154NW, Eureka, United States 02/08/2017

We stayed here on a road trip. We did not have reservations, but were able to get a room last minute. We didn't get a river view, but the room was clean. We ate at their restaurant for dinner and breakfast (dinner was get one entree and another half off; and breakfast was included). We were able to eat outside for both meals over the Columbia river. I would stay again if traveling this way.

"Beautiful river view!!!"

4
Terri T, Honolulu 01/08/2017

Rooms were nice and clean. Bed very comfortable. Nice breakfast at restaurant. The only complaint was that not as close as I thought it was to downtown. I like to be able to go out the door and be able to walk to dinner or shopping. There is a path to walk to downtown but took about 30 mins and not sure if lighted at night.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We thank your for your nice review. We were happy to hear that you enjoyed your room at the Inn and breakfast at Riverside. We are a short distance from downtown, walkable but a little over a mile away -- and the only hotel on the Columbia River's shoreline in this neck of the woods. Thanks so much for visiting and for contributing to TripAdvisor!

"Excellent Stay"

5
deanw278, Bountiful, United States 01/08/2017

Happened to hit a busy time at check-in, however the staff made sure to answer all of our questions, and not rush us. Of course, they did this for everyone, so the check-in wait was 10-15 minutes. The room was clean, comfortable with an awesome view of the river. Excellent restaurants close by, however we didn't want to cross a couple of busy streets and ended up walking a little over a mile to an area with great food choices. Very satisfied, and will probably be back.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're delighted to hear you had a nice stay, made all the better by our staff, clean and comfortable rooms, and views. Thank you for staying with us and we hope you'll have a chance to return!

"Wow! This hotel checked all the boxes for us!"

5
OregonExplorers4, Albany, Oregon 31/07/2017

While in Hood River for a weekend wedding, we were fortunate to stay at the Best Western. So glad we did. This hotel had a lot of parking spaces for their guests to choose from. The grounds outside, and the interior lobby were immaculate. The staff checking us in were extremely friendly, and helpful with local knowledge. We loved the river view whether from a room, or sitting in a lawn chair on the grass; we enjoyed the river so much. Had brought our lawn chairs for this possibility, and enjoyed reading and taking in the view. Our room was wonderful! Great first impression, so very clean. Loved the king-size bed and the comfortable pillow. Plenty of room for our two suitcases to be stored and utilized. Loved the bathroom, that had ample counter space and towels. (Both for the bath and the pool on the property). With the weather heating up, we had a great AC throughout our stay!!! Loved the hotel's location to the town's eateries, brew pubs, and the other shops. Besides attending a beautiful wedding, we enjoyed a lovely town with a very comfortable hotel room where we were made most welcome. We will be back the next time we drive down the gorge! Many thanks~

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What a joy it is to hear you rave in detail about many things that made your stay great and complete. We're so happy the wedding was beautiful, and that our location was convenient for attending and for exploring our local area. We appreciate you taking the time to submit your thorough review, and for mentioning our landscaped grounds, common areas and your river view room were all immaculate. Excellent idea to bring lawn chairs! We look forward to your next visit!

"Great Best Western"

5
James J, Mount Prospect, Illinois 31/07/2017

We stayed here just one night and we arrived later in the evening. Wish it was longer. Great restaurant in a great area. We arrived at 8:30 just before the restaurant shut down for the evening. We sat outside with a beautiful view overlooking the Columbia river. The room was spacious. The next morning I took a run along a great path along the river and ran by a bunch of people kiteboarding and windsurfing. Beautiful views in the area with Mt Hood and Mt Adams on either side of the river. There are also jetskis and boats for rent at the hotel and the nearby marina. We had breakfast with vouchers from our stay. Again, food was great. After that we were only 15 mins from our whitewater rafting location in White Salmon. Oh, while we were at the pool some jet fighters shot through the gorge. Really cool. Again, great hotel in a great area.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for your high recommendation, and for outlining a number of things that pleased you about our property – your spacious room, our shoreline path and all the nearby activity, and meals at Riverside. It's always great to hear when people enjoy the complete package, and we wish you could have stayed longer too. We hope you can return someday!

"Nice Waterfront Hotel on Hood River"

5
Kim D, Lake Station, Indiana 27/07/2017

We stayed here for 2 nights at the beginning of our week and a half visit to Oregon. Very nice property with easy interstate access. Beautiful scenery along the river and grounds. Would definitely highly recommend this Best Western at Hood River.

"Loved this hotel"

5
46ameliay, Clemmons, North Carolina 27/07/2017

We had a river view and it was beautiful. We enjoyed watching the wind surfers. We were unsure about eating dinner in the hotel restaurant but were so glad we did because it was wonderful. We would definitely stay here again if in the area.

"Great Location and View"

4
Gary D, Salem, Oregon 26/07/2017

We stayed here for our anniversary for three nights. We had a second floor room with a view. We weren't in the room much of the time, but the first floor rooms have a patio and the third floor rooms have a balcony. Second floor rooms have neither. We didn't eat breakfast at the hotel, but there is a complimentary breakfast available. There is a great path along the river which will connect you to the marina and park where folks kite sail and wind surf. We did utilize the Starbucks everyday which is next to the hotel. The hotel is also pet friendly. The only issue we had was one of the nights we were woken up by people talking in the hallway or outside. There were ear plugs in the bathroom which we weren't sure why until that happened. We really enjoyed out stay and would come back.

"Good overnight spot "

3
beetle04, Apex, North Carolina 26/07/2017

Clean convenient spot in Hood River. The restaurant has a great spot overlooking the Columbia River. Rooms a little dated but we didn't care as long as clean. It has a nice pool too. Rooms spacious and front desk staff helpful.

"On the waterfront in Hood River"

3
jlfd, washington state 26/07/2017

A nicely taken care of Hotel. Free breakfast is order off the menu. Not spectacular but much better that the usual BW buffet. If you do not want a pet room make that very clear. I was not happy about being given a pet room and we were basically told at check-in, too bad you get what you get, i would venture to say that all 1st floor east wing rooms are pet friendly. We had had reservations for several weeks. The 3rd floor rooms in the east wing are newer and have balconies. 2nd floor rooms have no balcony. East wing rooms are close to the pool, hot tub and fitness center. The Riverside rooms in the west wing are beautiful and very spacious, were it not for the way we were treated at check-in i would have given this hotel a rating of 4.

"Great rooms, views and breakfast. Not downtown"

5
yef70, Oslo, Norway 20/07/2017

Very positively surprised by the BW hotel. Rooms good, views on the river and excellent breakfast next to the river. Less than 1 mile walk to downtown Hood River, but along a nice walkway along the river and creek. So if you don't have to be downtown, but enjoy the river view...this is a very good choice.

"Excellent in Every Respect"

5
Pete A, Buckinghamshire, United Kingdom 19/07/2017

Not the cheapest hotel in the area but, hey, it IS a Best Western Plus! This is one of the best Best Westerns that we have stayed in. Our very spacious room (no.225) had a lovely view looking north over the river. The hotel restaurant provided an excellent venue for both dinner and lunch - shame we were only there for one night.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks so much for taking the time to submit a review, and for your kind comments about our rooms, views, and our restaurant, Riverside. We're so pleased you enjoyed your stay and wish you could have stayed longer as well. Have a wonderful U.S. visit!

"Hood River BW+"

4
A3698HSrichardc, seattle, United States 19/07/2017

Great views, clean, pool, hot tub, etc. many families. Road noise & room AC noise. Goose poop on lawn, careful! Good food, especially "free" breakfast. A bit pricy. reserve ahead pretty full in summer.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks so much for your overview of our hotel and recommendations for other travelers. We are very busy this time of year, so we appreciate your sound advice to reserve early. We are pleased to hear you enjoyed our included guest breakfast at Riverside as well as our views, pool and hot tub, and cleanliness. We hope to welcome you back sometime!

"On the River with exceptional view"

5
Winequine, Santa Rosa, California 19/07/2017

I paid $175 for a "standard" King room. A great value given that we received breakfast for two. I am a Diamond with BW, but as the hotel was "sold out," no upgraded room was offered or available. We had a lovely dinner in the restaurant, on the deck, overlooking the river. Quite a nice experience overall. Hint: Ask for West Wing, if you don't have River side, as East Wing is exceptionally noisy, with HVAC and highway noise.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We appreciate your kind comments and five-star review as a loyal Diamond Rewards member. We are very grateful that you had a wonderful experience, enjoying dinner and breakfast at our restaurant, Riverside. We hope you have a chance to visit us again during a less busy time so we can offer even more benefits for your BW Rewards membership. Thanks again for visiting!

"A Mixed Bag"

3
VG109, Suffield, Connecticut 18/07/2017

We arrived for a four-day family reunion. The motel is an older property which is been updated well and reflects both the new and the old together as a package. The location at the edge of the Columbia River would seem to be prime. There is a very nice pool. The rooms are generously sized. However there are some things which need to be understood. One end of the side is bordered by a highway bridge where traffic rattles across 24 hours a day. On the land side the site is bordered along with a couple of other buildings by an interstate highway and heavily used freight railroad. There is a constant muffled roar of traffic punctuated by rail traffic. The check in Process seems to be chaotic and not well organized. There don't seem to be enough clerks to manage the flow at busy times of the day. And the clerks seem to treat the customers as the enemy. Parking is limited to the extent that you have to display a parking permit in the windshield of your car to park on the site. With all this the river view is nice. So it gets 3 stares.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you so much for staying at the Inn for your four-day family reunion. We hope you had a wonderful time catching up with family, swimming in our shoreline pool, and enjoying breakfast in Riverside. You are correct that we are right on the Columbia River, next to the Hood River Bridge that takes travelers across the river to Washington state. We are also not far from the interstate and some traveler services. Some people think our location is very convenient, and that these qualities are assets. Occasional we have guests bothered by noise, but we also receive many testimonials about how quiet our rooms are. We're so please you had a chance to share your experience and appreciate your comments.

"Perfect hotel"

5
H4005VBjessicab, Hilton Head, United States 13/07/2017

Genuinely friendly staff, clean and modern rooms, and great views. We travel frequently and stay at a range of hotels. We just can't say enough good things about the Best Western Plus Hood River Inn. A sit-down breakfast comes with the room too. The locally caught and smoked in-house salmon hash and eggs, fresh jam, and view of the river made the hotel restaurant our breakfast place of choice. It is these touches we seek out in our travels and rarely expect from a hotel. Keep up the great work! P.S. great music in the lobby too!

"Wonderful Getaway! Special Place!"

5
Jon T, Damascus, United States 13/07/2017

This hotel stay was a surprise and delight. The room was extremely comfortable, loved the balcony, the pool really nice, free bike use, the walking trail along the river beautiful. The hotel restaurant was delicious! We ate both dinner and breakfast. We would absolutely come here again.

"Great food at the riverside restaurant but poor communication"

5
Greene67, Redmond, Oregon 13/07/2017

Had the primerib but wasn't told the price difference $12 in the Cebu and $30 at riverside. It was cooked wrong and arrived late after my friend had already got her dinner and was done by the time mine came out. Not sure why when I called the restaurant on Monday and asked when do they have primerib and was told Tuesday why wasn't I told the price difference. I would have chosen to eat in the lounge verses the restaurant......frustrating!!!!

"Great experience"

5
bredon, Louisville, Kentucky 13/07/2017

Wonderful hotel with a beautiful view. Service was the best. Our waitress, Debbie was helpful and took time explaining the food and wine.The food in the restaurant was delicious. No need to eat elsewhere

"Great Spot in Hood River"

4
Douglas F, Boston, Massachusetts 13/07/2017

I stayed at the Best Western Plus in Hood River with a group of nine friends on a bike trip. The advance reservations (February) were handled well and we were greeted warmly upon arrival. A group this size, with our oversize gear was not a problem. After staying in some C class motels the previous night this Best Western was a real relief. Glorious setting with a good restaurant. Dinner was fine, two of our party were slightly disappointed with a past dish, but all others were satisfied. A good, hearty non-buffet breakfast included as well. Will certainly sate at this Best Western the next time I am in Hood River. The attached photo is from the restaurant along the Columbia River.

"Great Location!"

5
36lauraq, United States 06/07/2017

We stayed on the executive level a king size room. We had a balcony and a view of the river. The view was incredible. The restaurant was excellent. They serve cheesecake to die for! We be returning again.

"Surprisingly great place"

5
liv2ski, Nashville, TN 05/07/2017

We booked this hotel for the view which was fabulous. We would recommend it for just about everything. The rooms were a very nice size. They had everything you could hope for to make traveling more pleasant. It was very well landscaped and maintained. The food was among the best we had on the 10-day trip.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for your wonderful praise, and for rating us with highest marks in all areas! We are so happy to hear that you found our river views, room size, and landscaped grounds enjoyable. Thank you also for your incredible recommendation about Riverside's food. We hope to see you again if your travels bring you our way.

"Great hotel, amazing views"

5
faithc, Los Angeles, California 05/07/2017

Big, spacious, clean rooms. Free parking. Pay extra for a water view, it is well worth it. Front desk staff is nice. Breakfast is amazing (you can sit outside alongside the river and you get to order from a pretty extensive menu)...and mind you this is all included in the cost of your stay. I only have one complaint. I was under the assumption I paid for the most expensive room. I checked in late and didn't notice until the next morning that rooms on higher floors had actual balconies, while mine was just a large bay window. I just think they should be clearer about who gets a window vs. who gets a balcony.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We appreciate you taking the time to review our hotel, and thank you so much for submitting your comments. It's great to hear that you enjoyed your spacious room and river view, plus the included guest breakfast at Riverside. We do have a number of room types with river views. Our Executive Level rooms on the riverside all have balconies, however some river-view kings do not. The best way to ensure your preference is to book directly through the hotel. We can explain the various options, and you'll always get the best rate for the specific room type. We hope you can visit the Gorge again someday, and that we can welcome you back. Thanks again for staying with us.

"Hood River!"

4
lulilly71, Glide, Oregon 04/07/2017

Great reliable hotel! Beautiful venue, amazing resturant with a great wine list, wonderful bike path from the hotel along the waterfront of the Columbia! A dip in the pool, and we had a very comfortable stay!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are thrilled to hear you enjoyed so many of our amenities during your stay, including our pool, shoreline path, and Riverside's wine list. Thanks so much for your recommendation, and for taking the time to write. We hope to welcome you back!

"Another Great Stay at Best Western Plus"

5
William W, Bend, Oregon 04/07/2017

Checked in on-line the day prior, a very nice feature. We had a two bedroom suite that was just right for three adults. Nice views of The Gorge from our room. We visited the lounge for the first time. we staff was very helpful and friendly. A nice selection of Scotch Whisky. Supper in the restaurant was excellent. The (included in room price) breakfast was fine as usual.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are delighted to hear our two-bedroom suite was just right for your stay. Thanks for your positive comments about Cebu Lounge and Riverside, and for taking the time to write. We hope you'll all visit us again someday!

"Be careful how you book a Best Western hotel"

3
daveswart, Des Moines, Washington 29/06/2017

After google searching a Best Western Hotel, the first option on google was an agency that claimed to be a Best Western agent, the overcharged my room by $100 dollars. Clerk said this was a common practice and couldn't help. Beware!

"Great river views and nice rooms"

5
DonkArizona, Arizona 29/06/2017

Stayed here for two nights and wish we had been to stay longer. Very comfortable stay, the rooms were large and my wife really enjoyed having two sinks in separate areas. We had a river view room with a large balcony to watch all the action on the river. There is a walking path along the river too. It was a little hard to find where to check in with the way the building was designed. Our beds were very comfortable with new furnishings. We thoroughly enjoyed the way breakfast was made available. You go to the on site restaurant and not a normal hotel breakfast area. You are able to choose from several items on the menu having stayed a few nights, we were able to try several different items and they were all delicious. Service was with a smile also. Great place to stay with easy access to the interstate.

"Wow!"

5
Steven P, Citrus Heights, United States 29/06/2017

A great location with easy access. A lot to see and do well within walking distance.Awesome views of the area from many places throughout the Inn. Friendly helpful staff, clean comfortable room, good food.

"Beautiful place to stay"

5
45derickw, Austin, United States 29/06/2017

This is our 2nd year to stay here on vacation. It is the best hotel experience I have ever had. The location is great, rooms are spacious and clean, and dining on the patio is amazing. Luis is an awesome waiter and made our breakfast lovely on the patio everyday.

"Great Visit!!!!"

5
tenay2017, New Palestine, Indiana 28/06/2017

We had a great time the two days we spend at the Best Weate n it was a great location. The bathroom was very nice, as was the breakfast each day. An added bonus was when we received a call about leaving our phone chargers. They're mailing them to us. Great service!!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
It's fantastic to hear you had a great visit. Thanks for submitting your review, and for the kind comments about our location, guest bathrooms, and included guest breakfasts. We're thrilled your phone chargers were mailed back to you. We hope your travels bring us to our neck of the woods again someday!

"Great views in Hood River"

5
Daniel O, Fayetteville, Georgia 22/06/2017

Terrific hotel right on the Columbia River. Rooms with a view and a VERY good restaurant. Perfect location for exploring in the Hood River area, Hiking and biking nearby. Recommend the Historic Columbia River Highway Trail., very scenic.

"Wish I could say I loved it, but having a room in the basement was kind of a downer."

3
susanreichert, Bend, Oregon 21/06/2017

This hotel sits right on the river and has lovely grounds -- on the river side. Our room was on the first floor, which was actually below ground level, so the promised view of the parking lot (I settled for that rather than pay $50 more) actually came from the perspective of the roots of the shrubs planted outside the window. Nonetheless, the room was comfortable and very clean. We were assigned an ADA room so it was very roomy. The beds and pillows were wonderfully cozy. I'd stay there again, but it was spendier than I'd like, given the lack of view, etc. It does have a lovely restaurant -- we enjoyed brunch on the deck on Father's Day. Really delicious food, including a gluten free, veggie option that was of equal or higher quality to the non-GF choices. The walk to downtown or to the waterfront was a bit long for the evening outing, but allowed a vigorous walk the next day.

"Great room with view"

5
francetravel, harrisburg, PA 21/06/2017

We loved this hotel! Not only did our room have a balcony, but also a two story window. We could lie in bed and see the stars. The room and bathroom were very clean and the bed was comfortable. The view was wonderful, during the day when we could watch the boats come up to the little dock outside our room, and even at night when the moon shimmered on the water. Breakfast was included and it was delicious. The breakfast veggie bowl was absolutely amazing and unlike anything I've ever had before. Wish I could have it again. The Bloody Mary's were excellent too (but not included). Outside the hotel was a nice path which followed the river. We walked as far as a small marina and watched the kiteboarders for a while. Nice walk. Lastly, the staff was friendly and helpful. I accidentally left my new phone charger in the room when we checked out and the clerk went to find it and called me several times to keep me informed of their progress. The hotel didn't charge an arm and a leg to send it back to me. They definitely don't add an extra charge to make money on that like some places would. I really appreciated that. Highly recommend this hotel!

"Great Location. Choose Room Wisely"

3
joelk835, Portland, United States 20/06/2017

Food and Staff are first rate. My bottom level room had a large bush blocking most of the river view so I would suggest the top floor with balcony. Pool and Jacuzzi are clean and well kept. East Wing room I stayed in was showing its age and was in need of upgrades and repair. Try the West Wing, it looks newer and request top floor there also.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
It's always nice to hear when people enjoy our "first-rate" staff and food at Riverside. We're happy to hear you enjoyed our pool and spa, too. Thanks for taking the time to write to share your advice. We are sorry to hear your particular room was in need of upgrades and repairs. We appreciate your input and wish you happy travels.

"A Destination, not just a stop-over"

5
User 20/06/2017

The Hood River Inn is hands down the best place to stay in Hood River. It is like a fancy resort. The staff is friendly and helpful. We love to sit out on the deck, look at the river and enjoy our complimentary breakfast, selected from the restaurant menu. The restaurant is highly rated and serves NW fare. One of our favorite amenities is the pool and spa on the river. Hood River Inn is a destination hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What an outstanding recommendation! Thanks for sharing all that you enjoy about being our guest. We loved your descriptions: “best place to stay in Hood River...fancy resort...highly rated…destination hotel” It's music to our ears, and we will keep working hard to please folks like you. We hope you'll come visit again soon!

"Ok, not the best for the price."

3
User 15/06/2017

My family of four stayed here this past week. For the price, I was a bit disappointed. We only had two towels for the four of us and there were no bags in any of the garbages. That wasn't a big deal, but the room with tax and no river view was over $175. And if you happen to be on the west end of the hotel you have to walk down that wing, through the lobby past the restaurant and front desk, down another wing, and outside to a locked door that you use your room key to access the pool. Definately challenging with small children and a bit awkward walking in front of the restaurant goers and lobby people in you swim clothes. The restaurant is very pricey for a family. We went to a local pizzeria. They also give you a pool towel per person in your room and charge you $15 a towel if they are not returned to the room. I am a Best Western rewards member, currently on my return trip and looking for a different hotel. This one didn't quite deliver the bang for the buck. The staff was very friendly however, and the room was nice and clean. Also, the shower soaps were nice.

"First stay at a Best Western but not last"

5
C2210NQthomash, Hillsboro, United States 15/06/2017

Wonderful location for exploring the Columbia Gorge area. Great restaurant with an outstanding wine list, good beers, too. Excellent bath products and great shower design. Comfy bed with plenty of pillows. Get a river view with the balcony and third floor if possible. Nice TV with good channel list, CleanRemote, good internet and easy to connect to. Excellent helpful staff. Highly recommend.

"Great hotel"

4
411Elle, Portland, Oregon 14/06/2017

This hotel is situated right on the Columbia River near downtown Hood River. It has a large parking lot, and parking is free. There is a nice path along the river for a walk or bike ride, an exercise facility, outdoor pool, and an indoor and outdoor hot tub. The rooms are quite spacious and clean. Ours had two sinks, one outside the bathroom with nice counter space and another inside, also with counter space, along with the toilet and shower/tub. Plenty of towels and wash cloths are stocked in the room along with shampoo, conditioner and lotion, as well as a hair dryer. There is a small table with chairs, a desk with chair, refrigerator and microwave, bedside lamp, air conditioning and a window that opens for fresh air. The staff at this hotel are extremely friendly and helpful. I was impressed with every staff person with whom I communicated, beginning with making a reservation. They seem to go out of their way to be friendly and helpful. We also received breakfast for free in the restaurant. It is cooked to order and there are about seven or eight choices that are no charge, along with coffee or tea. This property is very close to I-84, so convenient for entering and exiting the freeway. It is also very near the bridge to the Washington side. Lodging books up very quickly in Hood River in the summer, so you need to plan ahead to get a room.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks you so much for your complimentary, descriptive review. We are so pleased that you enjoyed your stay, our friendly, helpful staff, and our complimentary served guest breakfasts. We appreciate you noticing so many details about our accommodations and amenities. We hope you'll want to return in the near future.

"Best stay"

5
awjbill2015, Wilsonville, Oregon 14/06/2017

This property lives up to it's plus designation. The room and bath were very spacious. The river view was great. Small balcony, but we made it work for 2. Very nice restaurant and great choice of breakfast items from the menu rather than the usual "buffet". We definitely will stay there again.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks for your high praise, and for submitting a review. We enjoyed hearing the things that stood out about your stay — our spacious rooms and bathrooms, river views, and included guest breakfasts. We are delighted to hear you'd like to visit us again!

"Excellent Stay in Hood River"

5
karenfE364MC, Oklahoma 13/06/2017

The hotel has an excellent location right on the bank of the Columbia River, which can be enjoyed from the path, heated outdoor pool, and the restaurant deck, as well as from the river view rooms. The hotel is older, but well-maintained and clean. The rooms are comfortable, and our family of five had room even with the additional roll-away bed. The staff was friendly and accommodating, and the restaurant was good as well. We will definitely stay here again when we return to Hood River.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks you so much for your lovely review. We appreciate your enthusiastic description of our property and its many river-view vantage points. Thank you for your thoughtful descriptions and for the five-dot rating. We hope you'll have an opportunity to visit again!

"What a great hotel!"

5
X9981ZRmarkm, Clarendon Hills, United States 07/06/2017

Everything about the Best Western Plus Hood River Inn was outstanding. Staff and service were incredible in every way. Great views on the river, Pool and fitness center were top notch with great views as well. Breakfasts included were good and a nice amenity. Rooms were clean, comfortable and good sized for our family of four. I especially want to recognize Raquel, who made our reservation over the phone and, quite frankly, clinched our decision to finalize the reservation. She is a great ambassador for the property, and the rest of the staff was excellent as well. Kudos to her and everyone there...we highly recommend the place and will stay again if in the area. This hotel and area around it got our vacation off to a great start!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
It's a delight to hear that everything about your stay with us was outstanding! Thanks for sharing that the staff, service, river views, pool/fitness center, included served breakfasts, and clean, comfortable rooms all contributed to a great start to your vacation. We're happy to hear Raquel's helpfulness and knowledge steered you right. Thank you so much for your glowing recommendation, and we are thrilled to hear you'll be back if you return to our area.

"Great hotel in Hood River"

5
OKTravelers, Tulsa, Oklahoma 07/06/2017

This hotel was wonderful. It's a great location for activities in Columbia River Gorge area. Riverside restaurant had excellent food and sitting on the deck overlooking the river was pleasant. The room smelled fresh and clean and the bed was very comfortable. Breakfast is included and is made-to-order.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are appreciative of your kind compliments, and thank you for sharing the news that you felt Riverside's food was excellent, topped off with a pleasant river-view setting on the dining deck. We are also pleased to hear your room was fresh and comfortable. Thank you for taking the time to submit a review, and we hope you'll have another chance to visit in the future.

"Overnight experience & food"

5
brendaf589, Sandpoint, United States 05/06/2017

Comfortable updated riverfront room was amazing ... the restaurant is worth the trip in itself! We loved it and will be back to BW Plus Hood River Inn Thank you to all the wonderful staff... The setting is delightful. Close your curtains for sleeping due to the highway noice though! Worth it.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What a wonderful review! Thanks for the five-dot rating and for your positive comments about your riverfront room, our setting, and the raves for our onsite restaurant, Riverside. We hope you can visit again some day!

"wonderful hotel to spend vacation"

5
User 04/06/2017

Usually we try to stay in BW Hotels, the price is more expensive that we usually pay but we like the location of the hotel. Nice location, close to river, clean room, tasty breakfast and dinner, friendly staff. Close to famous waterfalls. Nice place to spend vacation. Looking forward to come back and have another vacation during the fall.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for including a stay with us during your recent travels. We appreciate your kind comments about our location, cleanliness, tasty food for breakfast and dinner, as well as friendly staff. We look forward to your return visit this fall!

"Nice accommodations!"

5
dianafV5119LO, Fortuna, California 04/06/2017

Very nice room at a reasonable rate. Nice property. Close to town. Nice views. Friendly and helpful staff. Complimentary breakfast and discount on dinner meal at their in house restaurant. Front Desk Staff worked to get us into a pet friendly room at a reasonable rate.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What a delightful review! Thanks for taking the time to write it. It's nice to hear you enjoyed our property. location, views, staff, and meals at Riverside. We appreciate your high recommendation, and hope we will see you again someday.

"Great View"

5
User 31/05/2017

The rooms were very clean and the bed was comfortable. It has a a great location. We got a room facing the river that had a spacious balcony. The view was spectacular. Nice and friendly staff. The breakfast was outstanding and included in our room rate. We also had dinner which was also very good.

"Excellent stay"

5
CWPE, Lewiston, Idaho 31/05/2017

We have stayed several times at the Best Western Plus Hood River Inn and have never been disappointed. The rooms are comfortable and the made to order breakfast is wonderful. What a beautiful setting.

"Amazing! They mailed me my dress!"

5
pnwgirl2017, Tacoma, Washington 30/05/2017

Our room was great, and the full breakfast is delicious! There are several vegetarian options to choose from on the menu. Today, I received a package in the mail from the hotel. When I opened the package, inside was one of my favorite dresses!!! I didn't even notice that I left it behind yet, since we were just there last weekend. I am so happy with the customer service at this hotel. Thank you, BWP Hood River Inn! We will definitely be back soon!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks for staying with us and for sharing your experience. We appreciate your comments on our included served guest breakfasts, menu options, and customer service. We are thrilled your dress was returned before you even noticed it missing. Thanks again and we hope to see you again soon!

"Great Stay!"

5
Cheryl W, Camas, Washington 30/05/2017

Our room was beautiful and the patio views are endless. We enjoyed every minute of this trip. You can sit on the deck and watch the river run by during breakfast. I great room close by all the wine tasting.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
What a wonderful review! Thanks for the five-dot rating and for your positive comments about our "endless" views and location. We hope you can visit again some day!

"Loved our stay!"

5
kylisa02, Battle Ground, Washington 29/05/2017

This is a nice hotel. The room was nice and the bed was very comfortable. We liked the later check out of noon. There is a restaurant on site, Riverside, and the food was really good at dinner. Breakfast and lunch were pretty good too, but dinner was great!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're pleased to hear you had a chance to stay with us and that you found our hotel and rooms nice. Thanks for the five-dot review, and for relaying how much you enjoyed your meals at Riverside. We hope you'll be able to return someday!

"Hiking trip"

5
User 24/05/2017

Everyone working here was helpful and very nice. My sister and I stayed two nights for a hiking trip to Tunnel Falls. We were so tired after the hike we ordered room service. We ate from the Riverside Restaurant both nights and was not disappointed. We had a beautiful view of the Columbia River right outside our rooms back door. Would definitely come back again! Thanks Everyone!

"Can I Give it 10 Stars?"

5
markjP8870HC, Portland, United States 22/05/2017

Best Western Plus Hood River Inn. How can I put this without gushing? This place was voted "Best" Best Western in the entire chain by their customers for a good reason. Hood River is a paradise in so many ways, there aren't lots of choices for hotels and yet they are affordable and go out of their way to make you feel like a King. I left there thinking "this must be what it is like to fly First Class!" Not all rooms are outlayed like a suite but the staff bends over backwards to get you on the River and even discount the room. Why? Well, I'm convinced that the management of this particular Best Western wants us little people to experience luxery at least once in our lives. And I'm thankful. Opened the doors and the flowing river with lights reflected and the occasional car humming over the scenic bridge and I'm living in a movie. Free breakfast the next day - I loved the Prime Rib Hash and gourmet coffee. There is a Starbucks and McDees a minute away and a couple gas stations that are mini-grocery stores. The staff at Best Western Plus Hood River will always be #1 on my list of Best Staffs.

"Fun in the Hood!"

5
cheri647, Portland, Oregon 22/05/2017

We had a great weekend staying at the Best Western with our dog. The staff were all so friendly, welcoming and accommodating to us and our pooch. We can't wait to return! I would highly recommend this hotel to anyone with or without a dog.

"Friendly staff, lovely rooms and fabulous views"

5
tiffanymac, Seattle 22/05/2017

I enjoyed the entire experience, check-in/out, lounge, restaurant and especially the room and view. The staff here seems to care that extra bit that takes a solid experience and turns it into a lovely time -- that extra connection is such a win. The room has a number of nice touches -- a personalized note to explain the air system. Clean clickers for the tv. A mini fridge that you can actually fit your stuff into. Great pillows and bed. AND, it's an attractive room -- cozy. There's a cozy chair with an ottoman. The bathroom has updated fixtures and feels more than a bit luxurious. There are multiple mirrors in the place so you can do your make up in natural light or you can get ready in multiple areas. SO HANDY. It was a great experience.

"Sid/Ann's Review"

4
User 22/05/2017

We have stayed with this motel before a number of times and enjoyed it each time. We stayed in Room 115, and it was a very good experience. There appeared to a be an opening near the foot of the bathtub where grouting was possibly lacking. Denise, the hostess in the Dining Room is a definite asset to your business.

"Terrific place, nice amenities."

4
Julia M, Apple Valley, Minnesota 18/05/2017

Nicest Best Western I've seen; lovely scenic location in the gorge. The only negative was the noise from the freeway which is probably reduced if facing the river. The complementary breakfast was good.

"Dugan's favorite hotel"

5
johnlH9236PB, Boise, United States 18/05/2017

Dugan is our Aussie and this hotel is very dog friendly. Right on the Columbia River with lots of grass and even a little beach area. It makes for a happy boy. The people amenities are wonderful as well. The staff have always been very helpful and with the bar and the restaurant on site you've got it all. The added bonus is the swimming pool and hot tub area. We will be back for sure.

"Wow, from check in to breakfast, amazing"

5
User 17/05/2017

They were so professional and nice and everything you want to be about a check in experience! The room itself, omg, the view of the Columbia River took our breath away And the free breakfast is fabulous! The breakfast was shocking in itself as you expect pretty much average when it's free, but it was homemade everything from the jam and salsa to my fantastic quiche. Wow! Love to come back.....soon!

"Excellent hotel with great staff"

5
Jason A, Salt Lake City, Utah 17/05/2017

We stopped here on our way to Washington with our company (3 families). We had 3 rooms for just one night but WOW! The rooms were spacious in the double queen. The 2 bedroom suite was amazing and the views are incredible.The beds are very comfortable, and rooms were immaculate. The massive showers with double heads in the suite was a huge surprise that made the room even nicer. Each room had a balcony with chairs and a small table it was so nice to sit out there right on the river and drink a cup of tea or coffee in the morning. The staff here is also fantastic! I was absolutely impressed that after one night the front desk agent knew me by name! I will definately stay here again.

"Best Western Hood River"

5
S6442VIjanetf, Portland, United States 17/05/2017

Fabulous location and facility. Attentive and kind staff. Great food and drink. Pet friendly. We had a very short mini vacation here ( 20 hours ) and were able to drive home in 1 our very refreshed. I highly recommend this place.

"Best Hotel in Hood River!"

5
215brianz, United States 09/05/2017

Excellent full service Hotel in an superb location at a great price. Love the heated outdoor pool with the Columbia river backdrop. Love the adjacent jogging path along the Columbia. Food is excellent.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks so much for your concise, complimentary review! We're thrilled that you found our location, heated shoreline pool, shoreline path, and Riverside's food all contributed to an excellent experience. We hope to host you for another stay in the future!

"Beautiful location!"

5
Doctorh1, Clackamas, Oregon 08/05/2017

This hotel is right on the river, has a heated outdoor pool facing the river so a beautiful view whether you're in the pool or not. The restaurant has outdoor seating which is great when the weather is nice. Thx breakfast is fantastic. Our dinner experience was less than fantastic, short staffed and the food took a very long time to get. The chicken pasta was super good. The well done steak was burnt...it's hard to get well done without burning, but I know it can be done! The rooms are nice, ours had a balcony overlooking the river. The beds were lumpy, not comfortable, but manageable.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thank you for the five-dot review and for touching on so many points that make our property unique in Hood River — our shoreline pool, waterfront restaurant, and river views. Thanks as well for the kudos for our served guest breakfast. We are glad to hear you enjoyed your chicken pasta dinner at Riverside, but we apologize for the wait to be served. We are thrilled to hear you enjoyed your stay overall, and we hope you have an opportunity to visit again!

"We enjoyed staying here and will return"

4
lovebighair, Fairview, Oregon 08/05/2017

We loved our room on the second floor very close to the pool and hot tub. We stayed on a Sunday night so it was not very crowded. Our breakfast was great too. Dinner was just ok but we were satisfied. My only complaint would have been that the cleaning ladies start WAY too early and it would have been nice to sleep longer without hearing vacuum cleaners at 8am. But for the price and location, we were satisfied.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're happy you found your Hood River Inn stay enjoyable, and that you plan to return some day. Thanks for mentioning that your included guest breakfast was great, and that the overall value of your stay in our waterfront location was worthwhile. I apologize if housekeeping started a little too early, and we will stay mindful of this. We look forward to welcoming you back!

"Hood River Inn"

5
User 08/05/2017

Stayed 4 nights for a business trip and was quite content. I did not have a river view room but it was still very pleasing and comfortable. Awesome bed!! The lounge has a wonderful happy hour menu with great food and very reasonable prices. The fish and chips was phenomenal!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
How nice to hear about your four-night stay. Thanks for taking the time to write a TripAdvisor review. I'm glad you found the hotel a very pleasant environment for your business travel. We appreciate hearing the room was comfortable, and that Cebu's happy hour hit the mark for you (especially the Fish & Chips!). We hope to welcome you back in the future!

"The Best"

5
roland g, Cypress, California 08/05/2017

We just experienced the best Best Western hotel we've ever stayed at. Very conveniently located with a trail that leads you to a marina (approx. 2 miles). We had a pet-friendly room with a view of the Columbia River. Breakfast was included and it was actually served in a beautiful restaurant.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We're happy to hear you experienced the "best Best Western" at the Hood River Inn! Thank you for visiting, and for sharing your review on TripAdvisor. We're pleased to hear you found our location convenient, and that you appreciated the two-mile shoreline path that ends at our property, your pet-friendly room with a view, and our included guest breakfast at Riverside. We hope you'll stay with us again someday!

"Love this place!!"

5
EnglishmanSA, San Antonio 04/05/2017

My second stay here over a 2 year period and some things never change.....which is awesome in this case. You cannot beat the view if you get a riverside room with nice wide balconies with chairs. Great walking trail that can take you all the way into town if you want. The free breakfast with your room is not your normal BW breakfast. Can you say Prime Rib Hash with eggs and toast two days in a row?

"Love to Stay Here When We Travel to Hood River"

5
wandas511, Vancouver, Washington 04/05/2017

We find ourselves traveling to Hood River a few times a year we enjoy staying at this Best Western Hotel. Love the sauna. Excercise room is good and the breakfasts are wonderful! Always oder the prime rib and bacon hash.

"Hood River is welcoming and comfortable"

5
W5086BPjamesf, Miami, Florida 03/05/2017

I had occasion to meet some folks for a weekend of photography in the Columbia River Gorge. We chose the Best Western Hood River Inn for the convenient location, on premises restaurant and bar and proximity to the Columbia River/Hood River Bridge. In short, every single staff member was pleasant, helpful and made our stay comfortable. The restaurant staff included, where we had several breakfasts, lunches, dinners and late night snacks in the bar, perhaps with a few drinks involved. All good. We came away wishing other venues were so welcoming and serviceable. I would return given the chance.

"Great Hotel in a Beautiful Location"

5
537kene, Carmel, United States 03/05/2017

This hotel is the best "bang for the buck". We have stayed in many 5 star hotels throughout the world. This Best Western is a favorite. We have stayed here twice. The value of what the guests receive for the dollar paid is fantastic. The staff is extremely friendly and the setting is lovely. The breakfasts are fantastic.

"We celebrated my mother-in-laws 85th birthday here."

5
User 02/05/2017

The location was beautiful. The staff worked with us to secure group room rates, a banquet room overlooking the river for the dinner and a wonderfully delicious buffet dinner. The room looked beautiful and had deck access so people could wander from inside to out and back. The wait staff was friendly, courteous and super customer orientated. We found this excellent customer service to be universal among all the staff. In fact, the wait staff in the restaurant organized tables so our large group could sit together at breakfast the morning after the event. Dean Pivirotto, the Sales & Catering Associate deserves a special shout out for helping coordinate the entire event. His attention to detail and overall helpfulness was invaluable - he really knows how to arrange events!

"Amazing views!!!"

5
JGift, Northern Neck, Virginia 26/04/2017

Hood River was not on our list of travels when we decided to make a trip to Oregon and Washington State but it is hands down the best part of our trip. The hotel was very accommodating and clean. The room we stayed in was HUGE. Not what we were used to after our stay in Seattle. We had a beautiful view of the River and wake up to coffee with the steam coming off the river. I wish we were back there now!!!!

"Awesome Breakfast and Cool Pool"

5
Vanessa G, Carbondale, Colorado 25/04/2017

Stayed here one night on our way to Washington. Nice outdoor hot tub and heated pool! Also we got 2 complimentary breakfast tickets with our room and the breakfast was awesome, wayyy better than the 'continental breakfasts' that you get most places. Steak and bacon hash? oh yeah.

"Best Western - Hood River"

5
Ann R, Eugene, Oregon 25/04/2017

Excellent staff, location, and restaurant. Our room faced the river with a lovely balcony. However, there was no privacy between the neighboring balcony and we were caught in our skivvies by our neighbors.

"we love Hood River Inn!!"

5
O573IXtonyb, Portland, Oregon 24/04/2017

This is by far our all time favorite place to stay!!! Food, rooms, customer service, pool/sauna & music. The staff is the best we've experienced for being professional, kind, consistently going above & beyond to make the Hood River Inn our favorite!!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are elated to hear the Inn is your "all time favorite" place to stay! Thank you for the five dots review, and for explaining many things you appreciate about staying with us. We hope to welcome you back soon!

"Great place on the River"

4
User 24/04/2017

Wonderful experience, good food, nice lounge, staff was helpful about options of things to do in town, really nice seating outdoors, outdoor hot tub was wonderful, large and accommodating, smelled clean and was overall a great experience! We will be back- it was a fun town!

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We'd like to express thanks for your complimentary, concise review. You hit many key points that other travelers will appreciate hearing of, including remarks about Riverside's food, our lounge, staff, and hot tub. We're happy to hear your enjoyed all the things to do in town too! We hope you can come again!

"Very Well-Run Hotel"

4
James C, Vancouver, Washington 20/04/2017

Very comfortable, good staff, breakfast, restaurant, pool, trail along river. Not really an easy walk to town, but doable. It is good value even if sometimes a little pricey, but can sometimes find good rates here, too.

"Easter Break"

5
JB3840, Wilmington, Delaware 18/04/2017

Enjoyed 3 nights at Hood River Best Western. We stayed in a suite which was perfect for a family to spread out and relax. Enjoyed using outdoor pool and walking along riverfront. Hood River was perfect base for us to enjoy hiking some of the beautiful trails along the Gorge.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
It sounds like a wonderful Easter weekend. Thank you for spending your holiday with us, for letting us know your suite was perfect, and that you enjoyed our shoreline pool and path. We appreciate your compliments and hope you can visit again someday!

"Poor service & upgraded room veiw was of construction."

1
Cheryl W, Camas, Washington 17/04/2017

We went for my birthday to do the wine passports and brought friends. Although no where did they state on the website that they only provide "one wine passport per room" (some wineries require one person). This is what we were told at check in. Our "upgraded room" with a veiw was of construction after waiting all day for something close to the hot tub (we were put in room 201). The services was aweful and you had to suggest to the staff how to correct things what were truly done at the lowest expected quality. Why others in our group were upgraded from standard to suites that they did not pay for because they use to be in the hotel business. They had a balcony we right over the hit tub and had slippers and robes all for the price of a standard room. I just wanted what I had paid for a veiw of the river and close by the hot tub.... very very frustrating after paying $49 more for our room (again for a birthday celebration). Our Easter brunch also had a veiw again of construction and workers! We were finally got the night manager to move us at about 6-7pm and took a big chunck of time to pack up and unload for a one night. The air/heating unit was very loud in rooms. Other than that rooms were very comfortable. Very disappointing visit.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Cheryl W, Let me start by thanking you for staying with us and for advising us of our shortcomings during your stay. I sincerely apologize for not exceeding your expectations. We strive to ensure that each and every guest experience is satisfying and in your case, we obviously fell short. We do our best to accommodate these types of requests, but sadly we can not always guarantee an early check in . I am unsure of the circumstances surrounding your friends reservation being upgraded. If you could provide more information like their name or the room number they were in, we would be happy to investigate and use as a training tool. I am sorry these events tarnished your birthday celebration. Please know that this is not typical of our normally outstanding attention to detail and amenities. We take your feedback to heart and focus on improving our performance. It is our hope that you will give us another opportunity to serve you, I will be in touch through the email address that we have on file for you. Again, I apologize for the inconvenience during your stay and I hope to meet you during your next visit. Best Regards, Chuck Hinman - General Manager

"Overnight Vacation"

5
lisasB1642IZ, The Dalles, United States 15/04/2017

Excellent Lounge and Happy Hour, friendly and accommodating staff. Wonderful views, heated pool and fabulous food in the restaurant and lounge. Nice, clean and well run hotel. Very upscale. We highly recommend this hotel.

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
We are so pleased you had a great experience staying with us. Thank you for taking the time to submit your review, and for your praise of Cebu Lounge's happy hour, friendly staff, our views, and heated pool. Hope you enjoyed your getaway!

"Columbia River Gorge"

5
Rose E, Oakland, California 15/04/2017

Very nice hotel right on the Columbia River. Room was spacious and clean. Beautiful views. Pet friendly. They even gave our dogs treats. Excellent included cook to order breakfast. They had a half off 1 entree dinner deal. Steak and salmon were done well

CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Thanks for your review and kind comments on our amenities and your meals at Riverside. We're glad even your dog had a "treat!" We hope your travels will bring you back our way in the future.

"Great location on the Columbria river"

4