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My husband and I stayed for one night at this lovely hotel on the Columbia River and had a wonderful experience. We were in room 201, which offered stunning views of the river. The room itself was cozy and comfortable, though the mattress springs were quite bouncy and made noise when moving around. However, the room was very quiet, which made for a peaceful stay. The staff were incredibly welcoming upon arrival, making us feel right at home. We had dinner on the outdoor patio of the hotel restaurant, and the views were absolutely scenic. Although we were only there for one evening, we wished we could have stayed longer. Would definitely recommend this hotel for its beautiful location and warm hospitality.
Nice view of the river, helpful staff, nice landscaping, good parking...but our room smelled of cigarettes although advertised as non-smoking. This is not uncommon in U.S. hotels and motels but is disappointing in a room that costs $300 a night.
This is a great location! Shares a parking lot with Starbucks, McDonald's and a convenient store for any forgotten items. Room was clean, large and had a great view of the river. Bed was comfortable and TV was huge! Bathroom had 2 sinks, plenty of towels and great pressure in the large shower. Front desk, housekeeping and servers at the restaurant were all friendly and helpful.
I booked 2 suite rooms with balconies, when we walked out on one of the balconies it was covered in large spiders. Obviously it had not been cleaned. They were on the lights, walls, outdoor table and chairs. We immediately went inside and found a large spider inside the curtain to the balcony. We called the front desk and they sent up maintenance with a broom. We had not taken any of our stuff to the room yet so we went to the other room and called the front desk and asked them to please move us from the spider room. We had our non-verbal autistic grandson with us, which she could hear while I was on the phone, he was getting very upset by all the room changes and commotion on trying to decide what to do. He just wanted to get to bed. We were told that if we could keep him quiet they could move us to an executive suite. I'm sorry but we can't control his sweet noises. It was about 9:30 pm and the rest of my family was already sleeping. So we blew up an air bed we had in the car, and stayed in the room not infested. When we woke up we discovered a dead spider on the window. Chips were under table once we moved it. Cobwebs in corner of bedroom doors. The deck did have some spiders and webs but nothing like the first room. When checking out. They acted like they did me a favor by refunding me for the room we couldn't sleep in! I was so offended by the comment regarding my grandson, I didn't want to stay. The room was dirty and the other room was infested with spiders. We asked to talk to the manager and left our phone number but no one has contacted us.
We Always Enjoy our stay here! It has Beautiful views! The Staff is Awesome and the Pool and Hot Tub Área is Very nice! The Restaurant has Never disappointed us! The food is So Excellent! Fresh and Flavorful. We drive an hour to have dinner here, a few times a year as well as stay for our Anniversary once a year! It is Incredible to stay here! You will NOT be disappointed in this Property and Staff💜 ⭐️⭐️⭐️⭐️⭐️
What a great place to stop for the night! I'm just sorry I only stayed 1 night. Check in was quick and smooth. I stayed in a king room (no pets) with a view of the Columbia River on the third floor. My room had a balcony as well as a fireplace. My room was clean, quiet and very comfortable. The room was oversized, too. There is a restaurant (Riverside) near the lobby of the hotel. Admittedly, I did not eat dinner here. I did, however, eat breakfast here. My breakfast was "comped" due to my status with Best Western. A simple 2 egg breakfast with toast and breakfast potatoes is about $12. There are other items on the menu to select from as well. Breakfast was OK. Room service is also available. Check out was fine. All employees that I encountered were very nice. I would absolutely stay here again!
Had a nice one night stay in Hood River after a day playing at Lost Lake. We had a river view (non-pet friendly) room reserved and the room was very nice, clean and a good size for our family of 4. Great view of the river and bridge! There's a nice path along the river, but we didn't walk it this time. We drove into town for dinner and then enjoyed the heated outdoor pool. Breakfast the next morning was nice, although there was a wait. But, with the coupon they give you at check in, it saved our family $30! We would definitely stay again!
great service/location when our AC went out they immediately moved us to another room to get it fixed. location is water front, the only reason i did not give 5 stars is there is not everyday room servicing you have to ask for it each day great place to stay!
We have stayed here many times and always have a wonderful time. You can't beat the view and the wonderful food. Very relaxing experience. We travel with our dog and the water view rooms are perfect with the grassy area for him to exercise after a long ride in the car. We will always stay here on future trips.
Our room was very clean and comfortable. We appreciated that there were dog friendly rooms available and that they had easy access to outside. The housekeeping workers were very nice. The front desk staff (Elijah checked us in) were very efficient, personable & helpful.
We been here before on our 35th Anniversary and again on our 46th. Hotel staff and hotel setting on the Columbia River for this special occasion. Clean room, dining outdoor on the patio (watching the sunset), and the special cheese platter upon our arrival enhanced this day. Hotel was close to the Fruit Loop, wind surfing, and great restaurants nearby. Thank you to the staff for making this another great stay.
Loved the location of Hotel in Hood River !!! Booked 3rd floor riverfront east wing room. Beautiful well kept property with great service and employees. East wing, Executive Level, NO dogs or children. You do not need to leave the property (but you will want to explore what this region has to offer, so wonderful and beautiful... Hotel offers a great restaurant, bar/lounge, indoor or outdoor service. Outdoor pool, fitness center, located on paved riverfront walkway, not sure of how many miles? We had a great experience with this BW Hotel...we have been traveling since 1970's... Thank You, BW Hood River Inn
This place is so lovely. The pool is nice and the view is amazing. The AC in our first room was not working and we were immediately given a new one. The front desk was efficient and the food is amazing. We especially loved breakfast especially the breakfast bowl. We also enjoyed the friendly bar.
River front by the pool, adjacent to freeway, No Sleep: Depends on the location of the room, the executive new building with rooms facing the river, the last rooms 327, 329, 331, 333, 335 (335 is the last corner room with the pool on the right) are very noisy from the busy freeway on the right. After a sleepless night, they moved ask to the first section a room between 301-311 and it was great. Way better. We slept. The hotel location: easy access to hyw 84 Room: clean room, bed is comfortable The single unit AC is slightly loud. We opened the door for ventilation and coolness (depends on weather and temperature). Amenities: coffee maker, does not work properly. Refrigerator is good with proper freezer section. NO WINE GLASSES. Get some from the bar or restaurant. Bathroom: shower has good pressure. Restaurant: the riverside restaurant is amazing. Read my separate detailed review Front desk and housekeeping are amazingly friendly and helpful Final impression: we were surprised and impressed and very pleased with this best western hotel.
We were looking for a place to stay after a day of driving from crater lake to mt hood. We made it down to good river. Got a room overlooking the river and outdoor porch. It was amazing, relaxing and just what we needed. Breakfast was a bit too adventurous for us as we eat basic food - but you get a $10 coupon at check in if you like the menu. Restaurant at night was good, McDonald's right next door as well! Relaxing night before we hit the road again.
This was the rest area for our trip "To the Beach". We have stayed here previously, the rooms have always been clean and well maintained. What gives this Best Western the advantage over other places to stay is the excellent customer service, the amazing restaurant and the river views from this great location. The prices at the restaurant are high but the food we have tried has been delicious.
Location was great, Rooms overlooked the river and breakfast was outstanding-would love to come back!
This was a lovely hotel. Everything was clean and comfortable. The room had everything we needed. The bed was very comfy. Our room was on the end of the building by the pool, on the ground floor. We had a patio with two chairs. There is a nice path along the river too. We took a nice walk down to a little beach area. The restaurant is top-notch! Everything we had to eat was so good and the service was great! We ate there for two breakfasts. This hotel is convenient to all attractions.
Best Western Plus Hood River Inn Restaurant chefs were amazing!!!!!!!!!!! Best Western in Hood River have had the same chefs for 25+ years and I know why! The locals all recommend and we were not disappointed! Two nights - had dinner there both nights! Fabulous and the wait staff were so kind! Great experience. Will return!! From Atlanta where foodies live..............
woke up with a bed bug on my neck at midnight. called the front desk and they moved me to a different room, but by that point i was already grossed out. had to throw away all my luggage and clothes as to not contaminate my truck or bring the nasty things home. no offer to refund the room or compensate for damages.
The place was beautiful. The room was the perfect size. Guest robe was a nice touch! Dinner was excellent.
No free breakfast. Disappointing in a Best Western Plus. I guess we'll look at restaurants in town. Otherwise, nice hotel right on the river with views of the bridge (from river view rooms). I'm done with this review but they want me to write 200 characters.
I loved this hotel layout, but the end of the building we stayed in (by the pool). needs some updating.
The location is great for spectacular views. Having stayed here two previous times, I looked forward to having my Hubby along so he could enjoy the view. Unfortunately, we're not as spry as in our younger years. And, my Hubby is frail as he battles cancer. Handicapped parking spaces are not at all convenient to the handicapped entrance. The handicapped entrance, itself, is not particularly convenient. Just getting to the entrance to take an elevator to (hopefully) find a luggage cart, return to the car to unload, trek back to the handicapped entrance and halfway down the length of the building to our room was exhausting for him. Of course, I helped, but it was not an easy job.
Professional service, beautiful view and great family stay! We stayed here for a long wedding weekend and would definitely stay here again. Beautiful view of the Columbia River, well kept grounds, nice friendly restaurant and late night bar. Bartenders know how to make tasty cocktails. Rooms were clean and towels were brought within minutes. There is a pool but we did not go swimming. We were extremely pleased with what the hotel has to offer. We even had a magnificent view of the northern lights during our stay. Hotel is close to so many gorgeous hikes, wineries, falls, Mt. Hood and all the breweries. We lost power for a few hours but it was a town wide shortage. I noticed the restaurant put out a fresh water dispenser / cooler right away for the guests to enjoy. The parking lot seemed secure and there is enough parking available. Starbucks and McDonalds are both within close walking distance. Front desk staff and restaurant servers were all very friendly and helpful. The far right side of the hotel seemed to have air conditioning issues in the hallway. It was uncomfortably warm when walking to this side of the hotel but our family staying in this area had no issues with their air conditioning inside their rooms. The hallway air was eventually fixed. Overall we would stay here again. Beautiful area and if you go to any brewery go to Pfriem.
The surrounding area and this beautiful hotel made our stay memorable and perfect. Rooms were clean and cozy, staff was kind and friendly and having a restaurant with delicious food and lounge on the premises was nice and convenient.
It is a larger hotel but the customer service was excellent! It is right on the river and has so many room options to choose from. The view is absolutely beautiful with the mist rising from the water in the morning. The rooms were clean and exactly what we expected. The amenities were great without being over the top. Excellent value for your money. You can't walk to the downtown area from the hotel but we didn't feel like that was a problem for us. We will definitely stay again!
We were looking forward to our stay at this highly rated hotel. First impressions always set the stage. Check in felt like we were children being told everything we can't do. It felt like a robotic checkin, the clerk rattling off the rules in a very loud voice and speaking so fast my husband and I had to ask her to repeat everything (which she seemed a bit irritated by) She was training another girl and I can only hope she doesn't pick up these unwelcoming habits. Our room was a pet friendly room which we greatly appreciated. It faced the river on the ground floor with easy access to a grass area for our dog. In our check in package we had some vouchers encouraging us to dine at the restaurant and bar which we were happy to get until we read it doesn't include take out or room service. Knowing we have a pet that is not allowed anywhere in the hotel except the room I felt it was a bit cheesy. Why not allow us to take it to our room? Strange….Also in this package it went on AGAIN telling us everything we can't do or everything they can't do. Examples are: “regular housekeeping is not available with exception of Riverside suites” I guess if you aren't good enough for the suites then you aren't treated the same. Covid is LONG over people. “We don't take reservations in our restaurant, room service and to go orders are subject to availability” what does that even mean? No where does it say “THANK YOU for CHOOSING US” it's the strangest “welcome letter” I have ever received. Regardless we went to the restaurant, which was dead. We had some wine and a few snacks. The bartender TJ was hospitable. Now to the biggest disappointment ….there was pet food on the floor when we checked in which was disappointing but not the end of the world. But after being in the room for a short while I found my dog with her nose on a prescription PILL beside the bed. Who knows what the pill was but I immediately picked it up and went back to the front desk. The male seemed apologetic but didn't really know what to say or do. So I guess when you don't know you just simply do nothing. We will not be returning to this hotel. It's unfortunate they have a 2 night minimum otherwise we would have checked out the next day and gone where we were at least treated like “guests”
The hotel is in a beautiful location, right next to the riverfront. This means that you can have a beautiful view from your room or the restaurant. The hotel was nicely maintained. The food in the restaurant was delicious, the drinks in the bar were done well. We had challenges with some of the servers and hostesses in the restaurant attitude. Bar staff was great, as well as the front desk and housekeeping. The Internet here is not so good so be prepared to not be able to utilize it. The parking is also an issue, it was difficult to find parking, I walked everywhere. I possibly could so that I wouldn't lose my spot . The hotel is close to a Starbucks as well as a McDonald's. There is some nearby restaurants if you don't mind a couple mile walk along the riverfront.
The hotel staff was amazing. Giving us recommendations of fun things to do and the taxi cab service since there's no Uber or Lyfts. It's located next to the water and has an AMAZING view.
We really enjoyed this room. Shared it with our adult daughter. Having a separate bedroom was perfect, she didn't have to hear us snore. And we didn't have two get two separate rooms. Perfect! Clean room with a lot of room. The restaurant has good food.
I just dearly love the stay at this hotel. The staff, amenities and restaurant are all and more anyone could ever want for a vacation or business travel.
Stay in executive room rather than all of the hotel rooms near the freeway. Road noise can be a problem. Hotel runs a coupon system where you can get $10 off of a dinner or a breakfast. Hotel is very popular in the dining room is also very popular. This hotel provides a good service at a fair price and it is just about the best place to stay in Hood River.
Luxurious stay facing the Columbia River, with great food and ameneties. Enjoyed the river facing views from the pool and restaurant.
We stayed at the Best Western Plus Hood River Inn and had a wonderful time! The views are great, the staff is friendly and there is a restaurant onsite that is fantastic!
This is a lovely hotel in a beautiful place. The view rooms with the river outside are unbelievable but the other rooms are nice also. The view of the Washington side is exciting. After a delicious breakfast with eggs and bacon, we drove across the green toll bridge and went to Maryhill Museum. The journey was very scenic. Apart from the Columbia river there are green plateaus and outcroppings of columnar basalt, huge and fantastic. Also lovely yellow flowers like little sunflowers and light green trees, in late March. It was a sunny day. This is just one of the wonderful things to do whilst at Hood River Inn. When we got back we had a very good lunch with clam chowder, broccolini and a glass of wine. Dining room is very pleasant with views of the river. Staff are very nice. Really fantastic place to stay for all ages.
The nicest Best Western I've ever encountered. They definitely put the Plus into this property. Excellent service from the front desk to the server at the restaurant. Everything was spotless and brand new. The ground floor rooms have their own patio leading to the lawn and panoramic river views! What more could you want in a room location.
My husband needed a hotel for a work trip and I decided to tag along. The Best Western was close to the job site, had a great view, a comfortable room, good restaurant and excellent front desk service. We brought our dog & he liked it, too. The shoreline path was perfect for our walks.
Beautiful location, with all the amenities you could want, including a heated pool and hot tub that overlooks the river. Everyone was very accommodating and kind. Rooms are very nice and exceptionally clean and quiet. Would highly recommend!
Most hotel restaurants are sub par. The food is really fine dining, using local goods. Great views from the restaurant of the Columbia River Gorge. I enjoyed the hot tub and pool with a great view of the river. Or room has a great view of the river as well. 5 minute drive to Downtown Hood River, where there are other restaurants, breweries, and wine bars. Mt. Hood Meadows is only 30 minutes for a snow or skiing adventure. It's really close to the bridge connecting White Salmon and Hood River, so there definitely lots of places you can enjoy. The hotel is right on the river walk path, where you can go to the Hood River waterfront up to the Hook for putting in SUP or kayaks.
This is a great location along the scenic byway with easy access to the waterfall corridor and Mount Hood. We selected a room in the "adults only" area and were very pleased with our view and our room. We were given coupons for the breakfast it was absolutely delicious both mornings. Nice view of the river and great service both days. I had some trouble getting computers to work in the office center, but staff came by and got everything working again quickly.
Had a non-view room, which meant no windows to open and extra dry, stale air. Restaurant service in the mornings was hit and miss. One server came up to the table and, without looking up, simply said: “You know what you want?” Worse: I left a bag filled with a kids' board game, crafts, etc. from a local toy store. I called client services as soon as I got home and was told housecleaning would not return anything until the next morning and someone would call me back. No one did. I called the next day and no one returned the bag to the lost and found. I definitely will not be returning.
Nice room, fast check in, great service, great food, great pool/hot tub. Highly recommended. We love this location in Hood River and have an amazing time everytime we stay there. We try to make it to this location at least a few times a year and it being so close to Portland makes it easy. The pet policy is pretty standard and it is really nice to be able to bring our furry son and let him play with some other dogs:)
This Best Western Plus has great rooms and amazing customer service! We stayed as a family and had a great time at the pool and hot tub! Their breakfast and bar are Top Notch with amazing food and service. We needed a late check out and the manager went above and beyond for us. We had a 10 month old with us and without the late checkout I don't know what we would have done. This is our favorite hotel in Hood River! The View from the hotel is another beautiful plus. Thanks so much to the staff for making our 3 nights great.
This hotel is always clean and the breakfast is a great value and YUMMY! We also LOVE the pool, spa and suana...if you get a view room, it's even better! They pay attention to detail and have such lovely decorations during the holidays too.
We have visited this property many times in the past twenty years, and are greatly saddened to witness the decline in the physical plant due to deferred and/or neglected maintenance. Their location on the Columbia River is superb, but with room rates north of $300 nightly, management needs to raise the priority of maintenance and repairs in the budget. The number one priority should be repair of the fire exit doors in the East wing. The "Panic Bar" is missing on the easternmost door of the exit from the inside to the river side outdoors. This door cannot be opened from the inside OR the outside! Other items which detracted from our stay include the lack of a screen door to our patio, a VERY loose patio door handle, a patio concrete bench covered with moss and mold, lack of a clock radio, a rocking toilet loose on the floor with a leaking wax ring, and a misaligned room door bolt strike plate which doesn't permit the door to mate with the weather stripping, so hallway noise enters the room. Although not an issue for us, the tub to wall caulking is failing in our room (121), another example of poor maintenance practices. On the positive side of the ledger, restaurant staff are friendly and restaurant views of the river are great.
We were in town for a wedding. Although the hotel is next to a toll bridge, the room was quiet and did not impact our stay at all. We enjoyed the walking path along the river steps from the hotel. If you are a fit person, you can even take a connecting pathway to downtown. We took advantage of the many outdoor seating areas to enjoy our morning coffee and view of the river. We had a river view room and I highly recommend those. The waitstaff in the restaurant were great, the food was wonderful. The hotel in general was very clean and comfortable. We will definitely stay again.
Loved staying here! Clean and comfortable...spacious room with view of the Columbia River (as requested.) Seemed like a newer place ,however, I was told it was updated. I was in the East building. Popular place. I had a very nice breakfast from a menu at their restaurant...out on the large patio. After staying here I drove down hwy 35 around Mount Hood and back to Portland.
We had a first floor room with a great view and we were able to walk out our door and onto a great walking trail by the river. Hotel was clean and close to several places we visited. The food in restaurant was great but a bit pricey. Would stay here again if in the area.
We booked our pet-friendly (thank you) room because it a) was where we met our son to go fishing from the hotel dock and b) faced the river, on the same level as the ramp to the dock and close to the ramp. While I realize there is value to both, and while the hotel itself is well-kept with a caring staff, the $600 price tag for just two nights was an unwelcome hit...Still, as we sat on our patio and watched the river, boats and ships go by with our Corgi dozing between us after fishing with our son, we managed to feel like it was mostly worth whatever price we had to pay, even on fixed incomes.
Super place!! Restaurant was great both for dinner and complimentary breakfast. Outdoor pool was heated enough to enjoy. Great view of the river. All in all, would recommend this hotel. We will definitely stay here again.
A very nice hotel seated right on the Columbia River. Very clean. Grounds are expertly maintained and beautiful. There is plenty of parking with easy access to the hotel. The counter person at check-in and check-out was very knowledgeable, friendly, accommodating, and professional. Our room was amazing looking right out at Washington State and the Columbia River. Everything was modern, clean and well appointed. Our wait people at the restaurant and bar were very friendly. We did not wait long at all for drinks or food. The food was delicious! Having a view of the river was icing amazing !
My husband and I stayed here one night on our trip to the Pacific Northwest. The hotel is very comfortable with a beautiful view of the Columbia River from the rooms with a balcony. It seemed to be a very popular place when we were there. Our room was on the top floor with a balcony overlooking the river. We very much enjoyed sitting on the balcony. Breakfast is not included in the room price, but we ate in the restaurant for both breakfast and dinner. Both meals were good and we would recommend the restaurant to avoid the hassle of driving back into Hood River where traffic can be a problem. We did not use the pool, but the people in the pool looked like they were enjoying it. Between the hotel and the river there is a nice lawn area which is good for children to play. The hotel is on a walkway that extends into the town so you can get as much exercise on it as you would like.
Great 2 night stay at end of hiking holiday. Very busy popular hotel right on the river room had river view and balcony and was spectacular uncluttered comfortable accommodation. Pool on the river was amazing as was the riverside restaurant. Free parking with easy access to footpath to waterfront or town centre all really walkable. Cheerful pleasant staff who made our stay comfortable and welcoming thank you for all your hard work.
The river view rooms are nice, but there were small things that should have been fixed lest one leaves with a poor impression of lack of maintenance. Beds are fine, but towels were pathetically thin and need to be replaced. Breakfast in the cafe is excellent and fresh, the highlight.
Our experience at the Hood River Best Western was was good. Great location and amenities.Nice restaurant and lounge atmosphere. Food was excellent! Lots to do in the area. Great views and experience Would go back
I've always had really good luck with Best Western Plus locations. This one was no different. The staff was friendly, the room very clean and comfortable. It was quiet. It had everything I could ask for. We checked in at about 4:30 and got a top floor, river view room. The room has a little balcony so you could look out at the river, with a couple chairs and a little table. It was nice to stand out there and look at the scenery. We were a bit tired that day and went down and sat in the hot tub for a while and dipped into the pool a bit. We enjoyed the lounge chairs for a while to dry off. It felt good on our tired feet. We also walked the River Trail that goes past the hotel, under the bridge and to the marina. It was very nice. We received a slip for $10 off per person for the onsite restaurant and chose to use them for breakfast in the morning (very good!). This hotel was in an excellent location and I recommend it if you are in the area.
This was my first time staying at a Best Western and I had low expectations. The property was beautiful, clean and well kept, the views were incredible, the entire staff was friendly and welcoming and the restaurant was decent! My only qualm is the interiors are just a tad dated and there was no safe in our room.
PROS -free parking and lots of parking -friendly front desk -good sized rooms CONS -OVER PRICED tourist trap- our room was $300 on 1st floor with view to parking lot -terrible cheap towels- little too -chinsy bed covering -way too soft pillows -outdated furniture -no wine glasses in the room and when we went to the bar we got cheap Dollar Store glasses It's a shame, a $300 dollar per night room is so lousy. I'd not recommend nor will we stay here again.
I found the BWHood River Inn seven years ago. I've been back every summer since for a few days R&R. Great staff, views, rooms, restaurant with views, fantastic pool and hot tub by river. Clean and comfy rooms (I always get Executive King, so I can sit in the balcony.) The pool area is a great place, outdoors by the river, to lounge around. A little beach next to it if you want to swim in the river or lay on the beach. Restaurant has lots of outdoor dining, great food. Owners/management obviously care about both guests and staff. Staff are friendly, happy, accommodating. I just retired from teaching. I'm an amateur NW historian, always looking for cool places to stay in the NW, and I've been to many. There are lots of great places but the BW Hood River Inn is my favorite!
More like a resort rather than an everyday Best Western motel. I have travel for my job for nearly 40 years. I love BestWestern. I stay with them all over the Pacific Northwest. This is by far the best of the best! Great location, great rooms, over the top service and outrageous restraunt & bar.
Great hotel with stunning views of the Columbia River. The rooms were nice and breakfast was delicious - would come back just for that - and the views! The vouchers to the restaurant are really a plus. Front desk staff was very helpful. Lots of room options to choose from.
This is a beautiful location on the Columbia River with large clean rooms, and an excellent dinning room. We had and excellent dinner in the dinning room. The swimming pool was a little warm, however it was 107 degrees outside.
Questioning whether to bring your dog this time? Stop asking and DO IT! They treat your pets as priority guests with accommodating rooms, pet areas, and a welcome bag. This trip was the highlight of his year.
We travel to the Oregon coast several times each year, and this hotel in Hood River has become our favorite stop along the way, going and coming. The exceptional front desk staff starts our stay in such a positive way. Kerry is a joy! Staff at check out makes us sorry to be leaving. I think it was Maria who was so wonderful last week. Jessica does a super job as Manager. And thank you for the upgrade to the River View Deluxe. We felt extra special. The rooms are clean and comfortable with excellent Wi-Fi. After being upgraded to an Executive room several months ago, this has become our accommodation of choice! We love the walk-in shower and fluffy towels. Housekeeping staff is always so friendly. The Riverside restaurant is incredible! We especially like the baked oatmeal for breakfast. Great 8-grain toast, terrific bacon. Pasta for dinner is wonderful. And the peach salad….wow! Always a great stay!
We usually stay downtown in Hood River but tried this BW so we had the outdoor pool. It overlooked the river and we loved swimming that day and enjoying coffee in the hot tub the next morning. The restaurant was excellent and we had some of the best food we've had in Hood River. It's unfortunate that the air conditioning units are so loud as it disrupted our sleep. Everything else good!
As part of a long road trip, we recently spent three nights at this wonderful hotel. This property is very well maintained, inside and out. The location is fabulous! It is convenient to downtown, restaurants and everything along the Columbia River Gorge as well as the Mt. Hood area. We had a river view room on the 1st floor in the West Wing with two queen beds, two comfortable chairs and a table, microwave and refrigerator. We also had a patio with two chairs and a small table. From the patio you could access the grass area and walk along the river. The view was spectacular. We could see the bridge in one direction and a beautiful view of the river in the other direction. The patio is very large, but it is shared with the room next door with no divider, which I wasn't crazy about, but it was still great. The hotel is pet friendly and a sidewalk all along the river for dog walking; also, lots of grass areas. There is a restaurant on site (pretty pricey) but the food was very good, at least for breakfast which is the only time we ate there. The customer service is great. We had a wonderful stay at this hotel, and I highly recommend it when visiting Hood River.
First time staying in Hood River Inn. Great location with nice big room and restaurant. Many amenities that we didn't have to enjoy like the pool and gym. There is a nice river walk too with kayak rentals, etc.
What a wonderful hotel, location, and value! We brought our dog and appreciated that the pet-friendly room was on the ground floor with a slider leading outside. They provided a nice doggie treat bag. The room was comfy and quiet. We wish we had more time to explore the lovely "Shoreline Path" that's along the river. The views are gorgeous! We took advantage of the breakfast vouchers and dined in the restaurant (again, with gorgeous views of the river). Breakfast was DELICIOUS. There can be a bit of a wait, so try to go early.
Fleas in room / air conditioner old and noisy// bathroom had tissue in toilet when first got there not flushed / bathroom old turning in water Crockett handle hard to get hot water right / tv cable signal doesn't play well bad connection/ Bed income table / sheets itchy pillows cheap
My stay was delightful! All the staff I interacted with on the property were nice and very helpful. My room was comfy, clean, and well maintauned. The food and service at the restaurant and bar was outstanding.
The hotel offered excellent vegan options in their restaurant. We really enjoyed the vegan breakfast options. The location is also amazing, right on the Columbia River with gorgeous views of the Gorge.
This is not your average Best Western. When you walk into the reception/lobby area of the hotel you are greeted with local art and elegance. Community spaces are designed so beautifully with more local art, local food and wine and upscale furnishings. Their condominium suite building is the best kept secret in the Gorge. The setting of the property on the Columbia River inspires many gorgeous views, sunrise to sunset. And their indoor/outdoor restaurant bar and patios allows plenty of opportunities to enjoy this wonderful setting.
The staff, room, amenities, breakfast and overall experience at this affordable hotel are top notch! The hot tub on the Columbia River is a huge bonus. I live an hour away from it and frequently book a room for a quick getaway.
Very nice large rooms. Great pet rooms and pet area. On check in we received dog food and dog treats for our pet. The next morning we received a breakfast credit for each guest. Breakfast was first rate and service was excellent. GREAT views from our room and restaurant.
We love that the hotel is right on the river and so close to town. Plus the hotel and hot tub are fantastic after a day of skiing. The sit down breakfast has healthy options and has great river views. Bonuis that it is along the two mile river trail. Perfect for a morning run.
I stayed with my spouse at this hotel. While busy, it was quiet and serene. Clean room and comfortable beds. We enjoyed the lounge, restaurant and river walk. Close to an abundance of Gorge activities.
I loved the location of the sizeable inn. There was a great view of the snowy mountains and the lake. The room we stayed in could use an upgrade in terms of the plumbing, window unit and mattress. The front desk staff was very friendly and satisfactorily addressed our concerns about the room. There was a clean and tidy fitness room there. My favorites were the outdoors heated pool and jacuzzi tub. We were given $10 breakfast discounts, but for the price we paid for the rooms I thought breakfast should be included. Overall, it was a pleasant experience and I would recommend staying there.
We had such a wonderful stay! Raquel and her staff were so incredibly helpful. Our family and friends that are locals to Hood River were all sick over a weekend we were supposed to be visiting/staying with them. What felt rushed and worried me, of how to carry on our scheduled plans, became one of our most exciting and fun trips to hood river. Raquel eased my mind with an effortless (on my end) quick booking of a room. We were kindly and complimentary upgraded at arrival, huuuge excitement and sounds coming from both kids (and myself!) Wow, a huge thank you!! A delicious and fabulous breakfast at a hugely discounted rate was incredible. Chef Mark ALWAYS has mouthwatering dishes to chose from. All 3 of us left breakfast full and indulged. The amenities offered far exceed those of other establishments. The heated pool was the icing on top for my children. We stayed warm and splashed around on one of the coldest evenings ever (it was snowing earlier that day!). All in all, we had a fantastic stay and felt warm and welcome by all staff on site! We look forward to another visit/stay!
This hotel is our happy place for my three daughters and me. I have been in this hotel on different occasions, but anytime that we have the opportunity to have a getaway weekend , our first option is this hotel at Hood River. It's not just the beautiful hotel with an amazing location and breathtaking views. Is also the staff and the kindness and attention they put on their guests. They made you feel welcome and comfortable. The food is amazing and I have never tried better chilaquiles for breakfast, the pastas and everything is delicious, again the staff at the restaurant remembers my family every time we were there, and treated us so good. I also want to mention staff Flor who always has a beautiful smile for us and take the time to welcomed us when she sees my family and me. She asked us if we need anything and she made us feel special. Well.. I just have good thing to say about this hotel and the staff. Highly recommend for create memories, enjoy the pool and hut tub at any season, relax with the awesome views, eat delicious food and find a happy place when you need to forget the busy life. By the way the Hood River downtown is beautiful with different cute stores and restaurants. Thank you!
At every corner there was broken items. To the entrance to the building, we were into the beat-up hotel door. The rooms paint was chipping the A/C unit was loud and out of date along with the vending machines not even working. There was just one thing after another with the building. The elevator even sounded like it was going to break when you are using it.
Fantastic location, right next to Starbucks! View is incredible. Nice dog walk, if only owners would clean up after dogs!! Nice staff. A little dated, could use a remodel. Pool, hot tub and decent work out area. Food is very good too.
Every time I'm in HR for business this is the hotel I choose to stay. Rooms are clean. Beds comfortable and their restaurant is amazing. I want to give a special shout out to Flor who is always welcoming and making sure my stay is pleasant. Thank you Flor!!
Nice room and great view. amazing breakfast and lovely wait staff. I would say that the two times i have stayed here, the cleaners started vacumming at 8am in the hallway- not good if you are trying to sleep in on a Saturday am. Also, only paper cups available in the room- no glass. this is a little bit cheap to me, also each paper cup is wrapped in plastic- bad for the environment.
Perfect location and checks all the appropriate boxes when you are looking for a place to stay for work or pleasure. Clean, comfortable and courteous customer service. I highly recommend this location. I work for one of the wineries in Washington and run our McMinnville location so when I have to come out for work I know I will be taken care of and centrally located for the Winery across the bridge and enjoy one of my favorite places - Hood River at the same time. Highly recommend Kickstand cafe. Fantastic food, customer service and a perfect spot for a informal meeting.
If you're looking for a hotel to spend one night or two without any extra expectations....this is the place for you. You can to town if you like...about 20-25 min COVID makes everything different so I'm cutting them some slack. Good food and good location . Clean and courteous
No uncomfortable surprises at this property. Very busy, well maintained. Professional, courteous staff. Restaurant & lounge themselves are worth the stop. Restaurant is a very pleasant surprise for an in-house operation.
This is not just a good movie title, it perfectly describes the amazing views from the Best Western Plus in Hood River. Watching the river activity and beautiful landscape outside your window is a real treat - plus we got to see an eagle hunting for his breakfast - which was fascinating. At night, we sat by the windows with a glass of wine and watched the lights in the houses on the hill and the never ending traffic of the lit bridge between OR and WA. The whole experience was very "Zen", just what we were looking for. And the food in the restaurant was incredible. We had several meals there and you may wonder why I chose the soup and sandwich to talk about here....but seriously, get the tomato soup and grilled cheese sandwich. We could only eat 1/2 the sandwich, but we of course took the rest with us. This classic comfort food is so elevated at BWP - you may ask for the soup recipe and try to copy the extraordinary sandwich! I won't say more - just try it!
We enjoyed this Best Western Plus. Everything you could want in a hotel. Rooms were clean a well appointed. Loved the sauna and hot tub! And the restaurant was a very pleasant surprise. Every meal was had was outstanding!
The property is very clean, the staff friendly and attentive. We were welcomed by a friendly face at the front desk who seemed to genuinely care about our comfort. The wait staff went out of their way to make us all feel valued. We had a great conference.
I was very pleasantly surprised by how vegan friendly the hotel was. Large mini fridge and microwave in each room was a big plus, but I didn't even need them it turned out because the restaurant had GREAT vegan options and several of them!! Views are great too!!
My husband and I stayed 3 nights at the Best Western Plus in Hood River. We were greeted at registration by a very friendly and helpful young man named Brian. He told us where everything was and made us feel at home. We had dinner after we unpacked at the hotel restaurant, and the food was delicious. The rooms were clean and updated; overall it was a wonderful stay
Best Western Plus Hood River Inn has never disappointed me. I've been staying there every year for over a decade (usually for multiple days at a time), and it's my very favorite hotel. The location is stellar, their amenities are the best, and the food.....oh geez, so fantastic! Gluten free and vegan options in the restaurant as well. The staff are always so friendly. I highly recommend this hotel, especially if you like parking your car and not driving the rest of your trip. Town is just a short river walk away, and there are a ton of shops and restaurants nearby. Plus the lovely Columbia River is steps outside your door.
This hotel is in beautiful location with the river and the bridge view. Our king room has a walk in shower and 2 sinks. Clean, nice room. Bar/lounge is nice and big. Restaurant is nice and big with outside seating. Our breakfast and dinner were all good.
This location rivals 5 star hotels that I have visited. Gorgeous amenities. Perfect location with unbeatable views along the Columbia River. Excellent onsite bar/ restaurant. Peloton bikes in the well-appointed fitness center. Room was exceptional in every way…loved the cozy bedding and the second separate vanity area. I HIGHLY recommend!
Our room was very nice, the views of the Columbia River Gorge was really breath taking and peaceful. We enjoyed the bench on the patio outside our room and the night views are even better. Comfy bed, would recommend.
I've stayed here a couple of times now and will stay here again. Great place to stay, great place for traveling with your fur baby as they are very dog friendly. Pool is awesome, right on the Columbia River as well as the restaurant.
We had a room on the top floor, overlooking the bridge and river, wonderful view. It had a really good size frig for left overs, drinks and treats. Two sinks in the bathroom was appreciated as well. The chef in the dining room as outstanding, and the wait staff knew their menu and were very helpful in getting us exactly what we wanted. We go out of our way to stay at the Hood River Inn as much as we can.
Enjoyed my stay, had a great view of the Columbia River as well as a nice walkway along the river. It also had one of the most comfy mattresses I've ever had in a hotel. The restaurant had a nice selection and also had a wonderful view of the river.
If not for scarcity they couldn't justify more than $100 a night for this hotel. You'll find yourself being limited to this place because of the amount of rooms available in Hood River, but if at all possible don't go. You will be supremely disappointed by the accommodations. In our 2 stays the rooms felt like a dingy, clammy cellar. Come for the restaurant, dodge the hotel like the plague. Maybe they have some newer rooms upstairs, I don't know - there has to be some appeal that I'm not seeing. But do not stay here unless you have to, and even then reconsider.
We just had time to do one night away to celebrate our anniversary so decided to visit hood river. The hotel is huge and at the time was hosting a nursing conference and a wedding - on a Thursday! Despite how busy it was check in was quick and there was parking available. We stayed in the east wing in room 329. Highly recommend getting a room with a river view! It had a private balcony and the view was beautiful. The bed was very comfortable and the room nice, clean and quiet. We ended up deciding to eat at the hotel restaurant for dinner and it did NOT disappoint! The restaurant is extremely classy and had amazing views of the river. We sat outside on the deck with the fire tables which was perfect. The beer list was long and full of local brews which was perfect. The servers were friendly and it was nice we could just walk back to our room afterwards. Lastly the breakfast at this hotel is unbeatable!! Instead of the normal buffet of eggs, sausage and yogurt - here they have sit down breakfast included in your stay. And the food is phenomenal! We had salmon eggs Benedict and peach French toast. All included. Just remember to tip your server. :) By far one of our all time favorite best westerns in Oregon.
We travel with with our 2 small dogs. This has been perhaps the most pet friendly hotel we've ever visited. It was nice to have the option to let them stay in our room while we had dinner in the restaurant.
Wow, what a view of Washington and the Columbia river. The only thing between the rooms and the river is an awesome river trail that goes on several miles . We ended up going to their on soft restaurant and Wow, very nice menu with plenty to please everyone. I'm glad the original hotel we were going to stay at was full-we found a gem❤️
The hotel is quite conveniently located both to I-84 and Hood River and Columbia River Bridge (note, to get into town, one needs a car). It's staff were most helpful and friendly. The Riverside Restaurant was very good for breakfast. Grounds and location along the River and the view of the Columbia Gorge at least from River view rooms is quite spectacular. The hotel is quite busy, although such was not noticeable during our stay. Where this is noticeable finding a parking space near the hotel at night and for handling suitcases. However, there is plenty of parking. There were a few items of lesser note. First, and this happened at a high end hotel, the toilets are not comfort (ADA) height. They reminded us of an elementary school. Second both the closet and screen doors were off track. This should have been caught at room change. Also, especially the elevator door need some repainting. We could not judge how well room servicing was ( problem lies with inability to get enough help which is being shared with other service industries). It will be worth a return visit.
The riverwalk at the hotel is a short hike from the marina. You could literally park your boat at the marina and walk to the hotel either along the road or along the river. The park around the marina is huge and well kept.
Lovely view and avocado toast and chorizo eggs were delicious for our breakfast. This hotel location has always had everything one could hope for in walkability to town and lovely views of the Gorge. Unfortunately the area is the definition of noise pollution and its inescapable. I have come here for decades and now realize the dream is gone. It has been overwhelmed by noise and vibrations that make it impossible to enjoy the area from just about anywhere now. People there need to wake up to this and complain to the city council. The trucks, trains, cars echo all around. Hood River ain't what it used to be in so many ways.
We paid over $400.00 a night for a king room with river view. The rooms have just the basics, nothing special , need updating. Our room was also very loud at night since the hotel is right off the hwy. Wanted to just stay one night but there was a 2 night minimum, we would have left because of the noise. Dinner at the restaurant was nice, we ate out on the patio overlooking the river.
found hair on my bathroom floor. my fridge was not working. my lights in the bathroom were out and also the lights by the mirror/microwave were out as well. i asked staff specifically 3 times after my first night there and then again on the 2nd night there about fixing my lights and fridge and she (same girl every time) the third time a gentleman was there to witness this) and said that it was on the maintenance list. and nothing!! so upset about this. i had a very hard time seeing in my room to get ready. i had to look up directly at the heat light with a mirror to put on my makeup. not an easy task. also, on my last night there i turned on the faucet and it leaked at the middle portion where it swivels and all my contents had soaked with water that was all over the counter and the floor. my bag and all contents were SOAKED!! i also had a giant spider crawl on my blanket before i went to bed. i killed it on my comforter. you need to spray for pests. that was gross! so dis-satisfied about my hotel experience. and your bar taking credit cards was down, so i coulndnt even eat at your hotel or bar because i dont have cash on hand.
Stayed here for the 2nd time because everything is wonderful. The rooms are clean, staff are kind and efficient, food and drinks in the restaurant lounge are delicious, and the river view rooms are super convenient for people traveling with dogs. The beds and pillows are super comfy and the room is well furnished. It was a bit pricey but we stayed on a holiday weekend, so it is what it is :).
Beautiful location, more like a resort than a hotel. Get the river view, we'll worth the additional price. Great river trail to walk, watch the salmon fishers return and parasIlers. Impressed with restaurant.
We would rate this place at five out of five Forefront and service… Mistie Took excellent care of us, she is friendly engaging and definitely an asset to the best western family. Thank you so much Mistie for your love and care...we are grateful
The Best Western plus at Hood River, is located on the shore of the Columbia river offering amazing views of the Gorge. Conveniently located next to the town of Hood River a 15 minutes walk takes you to town. The hotel has all amenities of a resort. The staff is very friendly always ready to accommodate any request. We had breakfast at their restaurant every day and we loved it. Also we had dinner and the food was superb. This was our second time there and we will return.
This is simply a lovely place to stay anytime of the year. The plant-based/vegan dining options are so good, that we stop here to eat when we're traveling on I-84 even if we're not staying the night. The service is good, the rooms with a patio on the river side are great. The fitness center is very nice.
This location is perfect. I felt safe there from vehicular theft and such. The hotel is nice. It needs some updates to make the price more reasonable. The patio door is so old and heavy. No fan in bathroom. Air conditioner is old and loud and barely works.
This is a great place to stay. We booked a room on the third floor which was a no children-no pet floor. Being a light sleeper, a quiet room is appreciated, but seldom happens when traveling. We did not hear any noise from either of the rooms next to us. The balcony with a view over the river was a favorite sitting spot after a long day exploring. Two sinks in the bathroom was unexpected plus the walk-in shower had terrific pressure. Parking is free with plenty of spaces. We ate at the resort restaurant for breakfast and dinner. Great way to start and finish the day plus the view is spectacular. Mistie at reception was especially friendly and helpful. Of note, there is a Starbuck's and McDonald practically in the parking lot.
Beautiful views, great outdoor pool and hot tub outdoor and indoor. The restaurant was delightful with wonderful food and service. It a great place to go with your dog with a long expanse of grass and a walking path along the river.
Great location, great location, great location! Right on the Columbia River! Great restaurant and pool area. Super nice staff. Hotel is worn and needs attention. It needs some serious upgrading at least in the rooms. The outside deck areas need cleaning. Love the hotel design but the concrete needs cleaning, carpet needs replacing, etc. Love the local art hanging in the hotel. The security is lax. We were able to enter the hotel through side doors without a room key. Love that we were treated to a yoga class in the pool area. Instructor so nice and invited us to join in even though we were a little late. Felt great afterwards! We brought our bikes and rode the historic Columbia River trail and found waterfalls, tunnels and orchards, Hotel is on a trail along the riverfront, so easy to stroll along anytime you want. Definitely want to come back to discover more. Great area! Hood River is also a super nice town to hang out in. The only drawback was we stayed in a pet friendly room which reeked of pet urine. I contacted the front desk three times to come have them do things to help with the odor. I had them remove one of the chairs and replace the bed skirt and leave air freshener, after that the room was tolerable.
We loved our stay at this Best Western. Highlights were our room on the first floor looking out on the river and the wonderful breakfasts we had at the riverside dining room overlooking the water. We appreciated the $10 off coupon per person at the breakfast restaurant. Lovely location!
A lovely place from which to explore the area and to celebrate a ocassion with a change of scenery from Portland. We loved watching the river traffic and enjoyed two excellent meals at the Riverside Restaurant, where the service was very friendly.
I spent a week on the road traveling on motorcycle all over Oregon and this hotel is hands down ,the nicest one of them all...Great staff,fantastic location,great pool and hot tub,best food I had all trip at the in house restaurant and a wonderful riverside room with an exceptionally comfortable bed.Worth it.
This hotel is right at a fantastic location in town. The pool is second to none and I always like taking a dip and watcing the barge traffic on the river. Breakfast is always on point and again the view is second to none.
We love this place and stay every summer. Staff is friendly, restaurant is good, views are amazing, love the pool. They do have some dog friendly rooms and they don't smell. The rooms are very clean and you can tell the staff has a sense of pride about the place. We love the heated pool in the off season.
lovely hotel, very kind staff and excellent food ! stayed in town for a wedding, brief visit to hotel but would stay here again and recommend. convenient location, ample parking and quiet night's sleep. the food quality was superb!
The location on the river was exceptional. The staff was able to let us check in early. The pool and hot tub are gorgeous and well cared for. The room was clean and spacious. We enjoyed the food at the restaurant, which had some unique options and everything was tasty! $10 off per adult for breakfast made it almost free - but the service was slow, which was understandable since there is such a staffing shortage everywhere nationwide. Housekeeping shortages meant rooms are only cleaned daily by request (which was fine by me, but I wanted to note for those who might care about that). We went to a rehearsal dinner here as well and the food and room were great. It was a great home base for a weekend wedding trip.
We returned to Best Western Hood River Inn because of great service and a wonderful breakfast and the patio for breakfast, dinner, drinks…all of it. This is almost impossible and even very hard to duplicate anywhere.
My husband and I visit Hood River almost every year for the past 8 years. We love to stay at the Best Western. It's relaxing, clean, friendly and easy going. The restaurant patio is wonderful. We love the view and the service and food is typically exceptional. This year we were on the 3rd floor with a view of the Columbia , added bonus, the 3rd floor is 21 and over ! This is FANTASTIC . We understand families need to vacation also but nothing is more annoying then listening to a bunch of kids with free range running the halls at all hours of the day while your trying to relax ! The gym is clean and has all you need to get your workout in while you are on vacation. I had it all to myself ! The pool is wonderful - bring your own beverages , as they don't have a pool bar , which means you won't have a bar tab that is higher than your room fee. :) We love this property and I highly recommend it !
The river view rooms have a gorgeous view of the Columbia River. The rooms are clean and comfortable. The staff was all incredibly friendly and kind. The pool was warm and had a great view of the river. We had breakfast at the restaurant on our last morning and it was absolutely delicious. I highly recommend the French toast with pears. I wish we had gone there more than once during our stay. I would highly recommend staying here and look forward to returning!
This is a classy, clean facility. However, the restaurant is very upscale and expensive. We would have like just a BLT sandwich option, but not available. The staff are all excellent and very helpful. Cleaning persons are very accommodating.
Great space to stay. I could sit on the balcony and stare at the river all day... Restaurant and bar are great! I don't have anything else to say, I'm just filling space to comply... Please let me skip this part because I need 200 words
If you need to stay in Hood River ...this is the only place to hang your hat!! Rooms are always clean - requests a view of the river room = the only way to go. Fabulous pool/spa that you feel like you are on the Columbia River.
Very satisfied! Spectacular view of the river, outdoor pool was so perfect for the warm summer weekend, breakfast was quality with beautiful views, river walking path, nice bars on site. Rooms were clean and comfortable. Will definitely stay here again.
This hotel stay was meant to just be a pleasant overnight. It turned out to be so much more. It's a lovely hotel with beautiful views of the Columbia River. The restaurant and lounge are amazing with wonderful food and gorgeous views, especially from the outdoor deck. This is really more like a resort, a destination in itself, especially in gorgeous Hood River. We came for the Lavender and Cherry Festivals, and will definitely return. We will be back!
Very clean and relaxing hotel. Probably the best Best Western I've ever stayed at. Staff was fantastic. Our view of the Columbia was truly memorable. We did not visit the restaurant but it seemed to be doing a good business as well. The adjacent river walk path is worth checking out.
This is one of our favorite hotels. The views are incredible, the staff is very helpful and friendly, the rooms are clean and comfortable and the pool is great for our kids. It's part of our regular rotation for family get aways.
Spent a week here and couldn't have asked for better accommodations. The room we had overlooked the Columbia River and the views were absolutely beautiful. Room, itself, was spacious with a frig and microwave. Room was clean and well-maintained. Particularly handy to have a laundry room and that, too, was tidy and clean. At times, internet was spotty, but it never was a big issue. Would definitively recommend this hotel.
As always, the staff is fantastic, the room is clean and comfortable. We usually get a river side room, which is absolutely beautiful. Dinner is superb and way more than we can eat, great for lunch the next day. Breakfast options are great.
On a Backroads trip riding along the Columbia River 30mile hilly day. Ready for a shower and a beer.Easy check-in, quickly in room great view, very comfortable, staff very efficient and helpful with advice. Great to eat on deck overlooking the river, able to have coffee throughout the day,, great breakfast menu and ready at 7 AM.Evening food was very good, Final comments-great location, staff, food and bar, and good value.
We have stayed, over the years, at several Best Western hotels, but this one property needs quite a few upgrades in most areas (besides, our so-called Executive Room was minuscule). It is actually easier to point out what we did like: the employees, who were mostly lovely and courteous. Flor, in particular, went above and beyond.
I have stayed the Best Western Hood River Inn many times each year for over a decade and have never been disappointed. The staff acts and delivers service like "family," with expertise, a smile and endless patience. The views and grounds are breathtaking - and the property raises the bar for a Columbia Gorge experience
The staff were outstanding - friendly and happy to engage with travellers. The rooms modern and spacious . Unfortunately, the breakfast was disappointing. There was no juice both mornings and healthy choices were minimal. It is a short walk to the action of the main street.
We stayed one night, midweek, asked for a quiet room. The manager was accommodating and put us on the top floor of the west wing. Unfortunately, the bridge crossing the Columbia River was right there, incredibly noisy. We tried to sit on the balcony but we couldn't hear each other without shouting. The breakfast was good. The mattress wasn't great, woke with a backache. Not a great experience overall.
On previous visits to Hood River we knew we wanted to stay in a central location, ideally with a view of the majestic Columbia River Gorge. The Best Western Plus Hood River Inn was located in a great place, close to downtown shopping, the beautiful river and a short drive from the Fruit Loop. Service was very good on a very busy visit, with a large convention meeting nearby. Our room was nicely appointed and had a view of the river, with one exception. The bushes outside the sliding door to a small patio had grown so large it was not possible to really see the view from the room. Worse, it was not possible to walk out of the patio onto the adjacent lawn, so the benefit of having a view room was substantially reduced. The landscaping crew needs to cut back those overgrown bushes outside the view rooms on the first floor. Otherwise we had a very pleasant stay. A bonus is that just behind the inn there is a very pleasant walking path that winds all the way over to the nearby marina and on to a park.
I love staying at the Best Western Plus in Hood River, Oregon. I travel to the area every week for work. The front desk is top notch, especially Kerry Smart! Kerry is the GOAT! This hotel has a great team. If you haven't stayed here, do it! You're going to enjoy it. The perfect combination of professional and warm to make a person feel cared for and special. I also love the Riverside restaurant located at the hotel. It's good food in a fancy atmosphere. Such a nice way to start and end the day.
The one night stay was great. Check in was easy, the room was clean (except for the areas around the door handles and I talked to the front desk about it). It was quiet (even on the highway side). Best of all, the attached restaurant and bar were really good. The bartender was really creative and a good people person. Dinner was good (not great because the fried calamari was undercooked). Breakfast was super creative and yummy! We'll be back.
We have been to Hood River many times and usually stay in a Airbnb...However, we spontaneously decided to stay overnight in Hood River and found a great room available at the Best Western for a great price. We were pleasantly surprised by amazing service and a beautiful facility.
This hotel has a great reputation I heard about and it met all my expectations Rooms very comfortable food great and staff very friendly. The pathway to town is worth walking, it is along the marina, and traffic free. It brings you to the bridges over the freeway right to town.
Do you want a quick "get away" that feels like you went on a FULL and AWESOME VACATION?!!? The Best Western Plus Hood River Inn is the perfect setting right on the beautiful Columbia River! The staff are warm and welcoming! The rooms are clean! Pool and hot tub are fabulous! The restaurant is lovely and the menu original and well-sourced. The long walking path along the river is lovely! The location is perfect for a 3-minute drive to the waterfront park or to the pleasant little downtown Hood River, and only 10-minutes through the orchards to the Aero and Auto Museum, finishing with wine tasting at any of the many vineyards nearby. In my opinion, the Best Western Plus Hood River Inn not only rivals Skamania Lodge (which truly is VERY nice), but makes you feel more "at home" away from home. This is our new "go to" on the Columbia River! We LOVED it and we hope that you do, too! Try it! You'll like it! Enjoy!
Located right on the Columbia River. Front desk staff exceptionally congenial and helpful. The restaurant manager Luis, a sensitive, thoughtful employee who LISTENS. The MUZAK in the morning coffee foyer was DREADFUL. I asked if the muzak could be switched to something more peaceful and meditative since the foyer looks out directly onto the Columbia River through a thin grove of aspen. He was hesitant at first but switched to soft jazz, low volume. He made my morning! I must say, in my experience, managers refuse to adjust the music, so this was a dream come true. We are a noisy, intense culture and need these respites. Thank you Luis.
This is the second time my husband and I have stayed at this hotel. We have always reserved a river view suite. It is so nice to sit on the balcony and see the beautiful river. The hotel is very clean and the staff is helpful. At check in your are given a $10 coupon for breakfast. We ate in the restaurant one time and the food was delicious. We would definitely stay at this hotel again.
Our bike was stolen from our car rack in the parking lot - cut the 1/2 cable lock - take precautions!! Other than this the front desk was nice, especially the trainee! She remembered my name every time she saw me! The restaurant is good with nice view of the river. Try the pear French toast.
I have a pet and I am also in a wheelchair. They do have an ADA room that is pet friendly, but it wasn't available at the time. The room we had was nice enough with a patio out front over looking the river and bridge to the West. Worked for the evening.
This is a very nice Best Western. The rooms are clean and generously sized. The first floor room I stayed in had a sliding glass door out to a walk way by the river. Beautiful view of the river. Staff are friendly. This Best Western offered a $10 coupon toward breakfast per adult (and/or child) staying in the room at their restaurant. The menu options were excellent.
Beautiful view of the Columbia River, great service from ALL STAFFING, ate dinner in the lounge/ restaurant and the food was very delicious. Beds & room were very comfortable, and clean. Overall 10/10
The river view from every room is wonderful. Saw lots of birds. Enjoyed the river walkway. Immaculate room. The food is fabulous; we thought both dinner and breakfast were exceptional. We intend to stay here every time we drive in the area, which will be frequent with familly in Washington and Utah.
We have stayed at this location multiple times. The rooms are always comfortable and immaculately clean. It is a busy motel but the walls are well-insulated so our rooms have been quiet. Lovely access out of the ground floor on to trails along the river. Perfect place to stay if you enjoy walking along the river. Parking in Hood River is a challenge. It is great to be able to stay at the motel for excellent food instead of trying to find good food in town and not have that challenge to find parking.
Such a wonderful stay! I was just passing through, needed a dog friendly room on my route and the pictures of the property sealed the deal. Once there, I was thrilled by the excellent condition of the property, friendly staff at both the Front Desk and restaurant. The room was clean, bed was comfy and the grass and sidewalk areas were gorgeous.
The employees at this Best Western are friendly and customer service oriented. We needed a little help with some TV problems and the staff was quick and happy to help. We want to give a big thank You to Fler for her exceptional service!
We absolutely love coming here! I think this is our 6th trip! And we have the most phenomenal time EVERY time! We take our pups, and have a ground floor with a view! The rooms are clean, the food is out of this world! And the service isn't too far behind! Thanks Best Western for another great time! ✌️
Great choice for a family get together with grandchildren and a dog. Needed a pet friendly room. The location of the room and view from the room was very nice however the smell when you walked in made it pretty obvious that it was a pet friendly room. The dog treats on check in we're very sweet. We have enjoyed staying at this hotel many times. I would only suggest they give the pet friendly rooms a little more care/cleaning.
Great mid-century modern style hotel in Hood River right on the Columbia. Extremely dog friendly with ground floor rooms that open up onto the grass and provide easy access to pathways. Love that they provide us with bag of treats for our dog too. The views are fantastic and the discount for breakfast is a big plus.
We stopped at this nest western because we trust this chain. It seemed a bit steep in price. As we checked in at 8pm. $161 seems a bit much just to sleep. However we did receive a $20 breakfast voucher. Our t.v. had no signal so no t.v. The next morning I spoke with manager. We recived free breakfast. Menu was very limited in mu oppinion. Not dissatisfied. Just a bit disappointed over all. I will still stick with Best Westerns as they are very consistent.
The room design was tasteful, bath was plain and family style. The bed was okay. The in room heater was constantly cycling on and off, which interrupted sleep. Had a room near the pool and there were no issues with noise. Dog enjoyed walking down the long, wide hallways; was reminded of a long boat. The restaurant was comfortable and the staff was efficient. High prices, yet large portions of country club style food. Get the pork or chicken, let someone else try the pasta. Limited interactions with the front desk went fine. General safe feeling in the immediate area. Walk to fast food. Open air parking. As of April ‘22, the river front sidewalk is in excellent condition and suitable for those with unsure footing. Wear a sweater. The park with the grass and sand beach- that's a 20 minute walk.
Great service from staff- nice gym, sauna, hot tub and pool. There is only one treadmill unfortunately, and no pull up bars, but this is a small critique personally. Great view, affordable rate compared to the Airbnbs. Will gladly visit again.
Nice family friendly hotel in Hood River. Good location and friendly staff. Had a 2 queen room and really no big complaints. Though the bathroom door was squeaky but some grease would fix it right up. Not the best beds, a little stuff, but not the worst.
We spent four nights here for a Spring Break vacation. Me, hubby & 7 y.o. Hubby and I had visited about 8 years prior and loved the location. Well guess what? The location is still AMAZING!! It's right on the Columbia River, so many rooms have fantastic views. Even the non-view rooms have quick and direct access to the Columbia and a wonderful walking/biking path that goes through a few waterfront parks in Hood River. You can walk to some amazing places to get food or beer in about 20 minutes or bike in five. Ferment Brewery, pFriem Brewery, Solstice Pizza and Kobe Sushi are all nearby. The amenities are great, too. There's a waterfront heated pool. We swam early in the morning when it was probably 50 degrees out and the water was lovely. It's small and it got crowded at times, but great water and great views. The hot tub was super hot and also has fabulous views. The fitness room was small but included everything we wanted (elliptical, free weights, treadmill) The coffee station was nice, too. The breakfast was something I looked forward to each day. It's not a completely free buffet like you might find in some hotels, but you get a coupon for $10 off breakfast for each adult and $5 off for each kid. Adult breakfast ranged in price from $11 - 16, and kid breakfast was $6-7, so the coupon covers most of the meal and the food was better than what you'd get at a free hot buffet. My husband and I really appreciated that the menu had some healthy choices. My one complaint (and it's so tiny that I'm not dinging it a star or anything) is that the TV experience was deeply lacking. It's cable, and includes HBO which have been a big deal maybe 30 years ago. We would've enjoyed the ability to rent a movie in a room.
We stay here once a year or so, the town is quirky, the area is beautiful, and the hotel is very nice. The front desk staff is genial, the food service staff is friendly. At the end of a 10 day road trip it's a nice place to have the last night.
The room was great, the staff were awesome, and the oatmeal breakfast was just the best ever. we went out on the walkway outside the dining area and the river was like glass and the fog was just lifting off the river and the ducks and geese were near, what a quiet surreal few minutes we had, it was really awesome.
This was a break away for my Husbands 80th birthday. The hotel was very quiet - we were on the 2nd floor facing the river right at the end of the hallway. Luckily my Husband had his mobility scooter as he would not have been able to walk to the room from the elevator. The Disabled parking spaces were very limited (this may have been due to utility work being done in the carpark), and we had to park further away from the entrance on a couple of occasions. The Staff were very friendly and helpful. The amenities seem to be well used, especially the pool. The restaurant attached to the hotel was very clean and staff very knowledgeable. I am Gluten free and most items on the menu could be made Gluten free. They also had almond milk (my Husband is lactose intolerant). Although we went in March which was off season there was plenty to do/see locally - we highly recommend a visit to the Air and Auto Museum!, There are several restaurant options nearby, although getting something delivered was non existent unless you want pizza! If you required housekeeping you had to request it (due to staff shortages), but we were ok with that as we prefer to fend for ourselves and feel sometimes there is too much waste associated with daily housekeeping! The vending machines on our level were out of order but there are two gas stations/convenience stores within walking distance..It was a pleasant surprise to get $10 voucher for each adult off of breakfast in the restaurant - wish I had known before I packed breakfasts to take to the hotel though! There were a few minor repairs that could be done in the room we stayed in - mainly the bed frame was bigger than the mattress so my Husband kept hitting his shins on it. All in all I would recommend staying at this hotel.
This best western plus is the finest we have stayed in. From the view to the restaurant, it was an amazing experience. We have been to Hood River before but never stayed on the waterfront. This hotel did not disappoint. We loved the walking path along the river to walk every morning.
Nice hotel nested in a beautiful location. Enjoyed my short stay here. Would love to come back! The staff were great and very accommodating. They gave me the rate of the river view room similar of that standard room and I was a satisfied client.
The executive room was pretty rundown. The headboard wasn't affixed to the bed so even walking near the bed would cause the headboard to rattle loudly against the wall (sorry to our neighbors!). The freezer was so overrun with frost that we couldn't actually put any food items in it. Lastly, the most unacceptable part, large amounts of mold filled the corners ad bottom of the shower. I could scrape it off with the hotel key card. Gobs of it. Staff was too apathetic to approach regarding this issue.
great location. Right on the river. Walking areas for you and dogs. Marina right next to it! Great restaurant...Super good Breakfast. ..great Eggs Benedict. Hotel Bar. Lovely Rooms. Downtown Historic District less than a mile away with high end shops and super nice restaurants, bakeries, pizza. Only thing I did not like...Big Bridge right there..and Big Trucks going over, do create NOISE at nite...close windows, keep fan on.
I booked a King suite for my wife's birthday and was expecting something a bit above and beyond a basic room. What we received was a room with a very broken down king bed, a broken sliding screen door leading to the balcony, and I was told the room had a dual shower head, but it did not. The room was no better than any basic room, and in some cases worse.
I was traveling from Boise to Portland and stayed at BW, in Hood River, for the first night. It was quiet and seemed safe and clean. Dinner was very good at the restaurant, there. (I had the pork chop.) Breakfast was very good. The restaurant was very busy, and I did wonder if the staff might be short-handed. Seemed I had to wait for service at times. The breakfast selections seemed a bit over-the-top for a traveler, such as myself. I prefer simple breakfasts (bacon and eggs), but the menu had some elaborate combinations (that are way too much food for me), and so I did ask to order a side of bacon and side of eggs. Food was very good, and so was the coffee.
My stay was a very pleasant experience for myself and my daughter and her boyfriend. It was the first time for me to meet this guy and to be able to have our experience to be in this beautiful setting overlooking the Columbia River was perfect.
We were really looking forward to a peaceful weekend. Paid extra for the “executive level” without kids. However we got to listen to screaming kids until after 10pm. Slamming doors. Unfinished sheetrock patch in the bathroom. How can you charge $400 for that? Will not be back again. Could have spent much less down the street for the same outcome. Disappointed.
The hotel itself was pleasant but ask before hand if your room has an adjoining door because its extremely easy to hear the neighbors every word and the TVs are also located right next to the adjoining doors and you can hear exactly what they are watching. I would not recommend this hotel based solely on the noise issue
Wonderful experience at The Hood River Inn! The staff was friendly and efficient. The food and drinks were delicious! We had a river view room right on the Columbia! Highly recommend this establishment!
Our favorite place to stay when passing through. The staff are always on point, the restaurant and lounge have great food, the outdoor hot tub and heated pool are amazing, and you can't beat the view.
My husband and I stayed here for a couples weekend getaway. We reserved a specific room type and received it which was a surprise for Best Western as we have reserved at others and our requests were ignored so this was nice. Check in was fast, room was good and clean although the bathroom faucet was loud and not working properly. We received breakfast coupons for onsite Riverside restaurant. We were not impressed with the lack of normal food choices. There were only a couple of choices we considered. Very pricey as well. Food took a while to arrive and it was subpar in flavor and quality even though the prices were suited to high quality dining. The view of the river was nice to dine with though. The pool and hot tub are nice IF you get a chance to even enjoy it due to tons of kids in and out of the hot tub and pool all day and night. We managed to get in the hot tub for a short amount of time before it was packed again. The views were nice as well though. I am not sure why they added a whole section of hotel on but did not add additional amenities like maybe and adults only hot tub/pool for the other wing (West) to lessen the crowding. We saw many people with complimentary robes for the pool but we did not receive them for some reason. I stayed at this hotel 30 years ago when i was a kid and the original East wing brought back childhood memories. The entrance doors are in desperate need of repair as they do not lock so anyone can enter the building which is a security issue for sure. Overall we had a nice stay.
This used to be our favorite hotel in the Hood River area. Not anymore we will be looking else where. Bed was completely broken down and needed to be replaced years ago. Hotel needs lots of repairs, doors didn't work, doors propped open because they where broken. Dog friendly hotel (Great) but they had NO dog bag stations and around the property there was no place to put doggie bags if you have any! Dog grass area was GROSS!!!!!
Staff is always incredibly helpful and friendly. Restaurant is pricey, but always excellent food and service. Rooms are always clean and inviting. View of the river is wonderful, and this hotel is located far enough off the freeway, that you don't hear road noise. Parking is plentiful, and close spots are usually available.
Great place to stay. Everything you need, everywhere you may want to go, shop, play is nearby.. I'm talking walking distance with recreation and major attractions only a short ride away. Hike, ski, shop, fish, eat...
Room with view was nice, typical accommodation for a Best Western. The pool, spa and sauna was great! Restaurant was a bonus and food was good. We ate dinner and breakfast there. Glad we stayed here and will definitely be back!
amazing restaurant staff with river views and wonderful food options. nice riverside outdoor hot tub and heated pool with nice fitness center. clean comfortable pet friendly room with nice shower. Not fancy but functional
every thing great other than Uncomfortable bed, the heat unit cycles on with an unbearably noisy fan. The suggestion of fan only (for white noise) doesn't work because you will freeze. I didn't request extra blankets so I don't know if that available, but in the winter they would be necessary. Thin blanket and a spare in the closet were inadequate. The fan unit in the wall unit would make a loud popping noise at random times. Slept a total of two hours and I was exhausted. One of the longest nights of my life.
We have returned to this location at least 5 times. Each and every time, the staff has been kind, attentive, and helpful. The location is amazing and we have had a variety of rooms, view and non-view. They have all been great. Be sure to enjoy the river walk and breakfast at the restaurant.
Booked a suite for the family. The room was run down and noisy (constant hallway traffic and noisy heater unit). The room was not as depicted in website photos, instead it was extremely shabby. Paid $300 for no sleep.
Kerry checked us in - she had a really great attitude and just really helpful overall. Hotel is beautiful inside and out - rooms really nice and clean - we were on the first floor so the walkway along the river was right there!
I am working part time in the area and needed a place to stay with full kitchen I was very pleased with the set up and basically a one bedroom apartment set up Very good housekeeping service and adherence to anti Covid
Excellent location in Hood River on Columbia Gorge. The staff here is well trained. Everyone we interacted with was very welcoming, helpful and friendly. There are many amenities on site including a Restraunt and bar to make stay easier for you. We had a room on first floor with its own access which was perfect for us and our dog.
Hotel was nice, clean. Room was nice, with great balcony for the view. However, there were children on the floor that was advertised as 21+. We wanted a quiet getaway, away from kids. Booked a room specifically to have a quiet room and was certainly disappointed.
Headed up the gorge for a one night escape and enjoyed all that Hood River has to offer. Love this town and the Best Western here is wonderful. Great people, rooms, and restaurant. We've been coming here for years and it's always the best!
The hotel is right on the river with a great view. The pet friendly rooms are on the first floor and have a slider to go outside easily. Food was great! Staff/service were outstanding! Definitely recommend!
Loved the rooms had plenty of room we had 3 people in each room and they gave us a rollaway when we asked for it it did have separate charge. Beds we very comfortable. shower was nice could not hear anyone from next door. the food was good in there little restaurant
Nice pool, hot tub, bar area. Food was ok, nothing special. And if there were specials not talked about. No happy hours offered. Beautiful views, very noisy rooms. Good location to get to winery, and down town. Ants in room.
We had a room on the river, with a slider that opened to a patio, lawn and the riverwalk and views. Our dogs got to come too and the room service food was way beyond expectations! The room we had felt somewhat tired, or I would have gone with five stars (probably because it was a dog friendly room). I would absolutely stay here again! Such a pleasant surprise for a BW.
Room wasn't very clean, dirty bandaids left on the floor. Staff at front desk was very rude. Bed was extremely hard and not comfy at all. The bathroom was nice however, very large shower. Overall we will not be staying with Best Western ever again.
Friendly staff. Very accommodating and professional. Dogs are only allowed on 1st floor rooms, however, the 1st floor was full and I was allowed to stay on the second floor with my dog. Huge break not to have to change plans and find something else last minute!
We were hesitant to use a hotel restaruant for Thanksgiving dinner but had heard good things about the Hood River Best Western Plus restarurant. The menu was fabulous with many options including vegetarian. My husband loved the traditional Thanksgiving option, while I had perfectly perpared tri-tip. Our room on the river was nice and the view was beautiful. Overall a great exerience!
Hood River Inn is a busy, well maintained property with a good view of the Columbia River. Access to downtown Hood River is quick and easy as well as on/off Interstate 84. The on-property restaurant is surprisingly good; don't hesitate to try it (unusually good fish & chips). Restaurant management does a very good job of hiring and training wait staff - a pleasant surprise.
Great bacon. Nice view of bridge and river. Enjoyed geese, ducks, crane. There are 2 hot tubes and a sauna too. I can return in an instant. Staff was wonderful and requests were answered in a timely manner.
Very enjoyable stay. Booked a river view room with a balcony. Beautiful sunrise over the Columbia River and the hills that border it. Room was roomy and the beds very comfortable. Furniture and fixtures top notch.
This was my first time staying at this hotel. The views are beautiful form the rooms and walking paths along the river. The pool and hot tub is awesome! We also enjoyed the great food from the restaurant. Will definitely be coming back.
Paid a fair price for a clean room and friendly staff. The hotel is nice but not super fancy. It has met our family's expectations once again and we will continue to recommend this hotel for a quick visit to Hood River.
Excellent stay , very relaxing, safe grounds, adequate parking. There was a dining area, lounge, large swimming pool, jacuzzi. Large workout gymnasium. Everything you need is inside the hotel. Also a very relaxing environment.
Marvelous, quiet, clean and safe. The view of the river and the walkway near it was refreshing, clean and just perfect for us. The plants throughout the hotel are lush. The food is extraordinary. Our favorite Best Western by far.
Ants on our dinner table. Ants on out table at breakfast. Ants got into the food we brought. Ants in our clothes we brought home. Ants were on our bed in the morning. Brought it to the attention of front desk staff. Showed them our cookies full of ants. She only asked if I wanted her to throw them away. Very Disappointed.
Great rooms, clean and current decor, beautiful views, sliding door to private outdoor seating area, grass area (easy for walking the dogs) and a walking path along the Columbia River. This was our second stay. We will be back!
I will be sure to make another post when my stay is over in hopes things will change for the better. So far, I have been here for close to one week. In this short time, I have encountered the inability to receive towels due to a “towel shortage”, a broken dryer that has been down for a week now (the only one in my section of the building), no complimentary grab and go breakfast options (like mentioned on website - this is important for those who work early in the am and do not have the ability to utilize the restaurant for breakfast), and a mostly unprofessional staff whose response to questions include condescending tones, laughter, and the inability to answer anything presented to them on their own. My husband and I decided to stay here on a company trip for several weeks because of the amenities listed online and close proximity to the job site. Unfortunately, we ended up with an economy room, which I was initially very displeased with. It is definitely out of my comfort level as it is old and outdated. There was paint chipping off walls, dirty grout in bathroom, and stains on carpet and drapes. The close proximity to work outweighed the cleanliness issue as there were not many options. Therefore, I sanitized and cleaned everything the moment we checked in. It looks like a dog actually chewed the front of the desk. I will post pictures in this review if given the option. We were never offered anything better due to the “high demand of suites” and “suites booked by weekend travelers”. If it were our choice, we would have enjoyed having a kitchen for our extended stay, as price was not an issue in this situation. You can blame these issues on supply chain problems, staff shortages, new employee training, covid restrictions etc., but a complete lack of service and disregard for paying guests is simply unacceptable. I would like to hear from the owner/manager what their thoughts are on this matter and what ways they would work to rectify these issues? Would this be acceptable for you and your family? If you were in my position and encountered such problems, what would you do? Most importantly, what would you expect? I will be staying here until 11/6 and look forward to “someone” having the courtesy to reach out to my husband and I. As an individual who has traveled, stayed, and assessed top hotels throughout the US, I am incredibly underwhelmed. (Quick note: I am still waiting for the garbage bags I requested over an hour and a half ago. Therefore, I suppose I will have to retrieve them myself from the front desk). Lastly, I would like to give my personal opinion as a “guest”. You should not go into the service industry if you do not care about doing your job and doing it at an exceptional level. Having the ability to treat guests with respect, make their comfort your top priority, and be able to fix problems that are presented to you with dignity and grace are the fundamentals of customer service.
Been here 2x before. Loved it. 3 rd time it has lost its charm. No ventilation. Loud humming all night. Could hear all words from hall, and the windows ( which were sealed shut) cars parked right in front of our room window. No privacy oh and you pay for your own breakfast. And no takeout. Even during COVID. It was hot, noisy and dissatisfying stay. I would have been better off going to a 2star motel and spend 60% less.
Stay at Best western hood river one night during my business trip to that area. The hotel is very clean, very beautiful. The lady at front desk is very nice. She contacted me several times even before I arrived. The breakfast is really good. The whole stay gave me very good impression. I will stay again next time.
Upon checkout I asked for a receipt and was in a hurry so I forgot my face mask, the lady at check out denied me the receipt until I went to my truck and got one and was very rude about it. I will not be staying at this location again.
We had excellent service checking in /out. The river view was fantastic, very soothing. Our room was was clean, amply supplied, & the bed was comfy. The size of the refrigerator & freezer was very large compared to other motels we have stayed at in the past. This was our first trip since Covid pandemic & we were happy to see masks on employees & hand sanitizer everywhere. We will definitely be back again.
This property sits right on the Columbia River. Be sure to reserve a room on the riverside with an outdoor balcony (as opposed to a picture window). You won't regret the extra cost. Very relaxing. Restaurant has great meals so no need to drive into town if you just want to chill.
I reserved a handicap accessible room for my 98 year old partner who uses a walker. When we saw the room we were very disappointed that there was a tub in the bathroom with only one bar on the far wall. For one thing, if you are in a wheelchair or walker you can't get into a tub. None of the accessible rooms had walk in showers except the executive rooms which were out of our price range. We were already paying over $200 a night. Also there should have been at least two hand bars in the tub to help with getting out. This was the worst hotel we have stayed at concerning the tub. And the front entrance to enter for registration has many stairs to climb. How will handicapped people register? When I asked about it all the front desk people said was there was an entrance around the corner, which my partner took but was unable to get in because he had no key card. Please do not stay at this hotel if you have any handicap!!
I've never written a bad review of a Best Western before, but that changes here. This hotel gets over $100 more per night than any other, and for what? Breakfast not included. "Modern" design that is not functional, and may even be dangerous. The feet on the bed stick out beyond the mattress, and there's no way to avoid barking toes, shins or knees. The bathroom door creeps closed after entry. The bathroom floor is very slippery. Annoyances: the hair dryer is extremely heavy and noisy, the TV has closed captioning on ever channel, which requires 7 clicks to remove EVERY time the channel is changed, and the lighting is poor. I couldn't see to put on my makeup, either at the sink, or the mirror on the wall. Positives: Best shower in 2 weeks of traveling, plenty of desk room with comfy chair, large and well lighted parking, beautiful view from restaurant.
This Best Western looks great and it is presented nicely on the website. Although the area is beautiful the property is not well maintained and the place is understaffed. So at $350 a night this Best Western is not worth visiting. The staff is nice but busy so you won't get any personalized service. Stay at a small hotel down the street and save yourself the couple hundred dollars a night for more activities or nicer dinners.
My wife and I just returned home after a two night stay in the Best Western Plus in Hood River. For the past six years we pick up wine at our favorite Gorge winery four times a year and always stay at the Best Western Plus. We swim laps in the outdoor pool and we've never had a bad meal when we eat there. On this occasion we enjoyed the majestic hills, beautiful Columbia River, and terrific weather. Our stay at the facility wasn't quite so nice. Thursday morning we went to lap swim at 6 a.m. and found a filthy pool. I pulled out a hairball the size of a softball, and the bottom of the pool was full of dirt and dead bugs. I will say on Friday morning, the pool was spotlessly clean. (I'm surprised management hasn't invested in a robot vacuum that can scour the pool nightly when patrons aren't allowed in the pool) We ate dinner at the restaurant Thursday night. We were seated at 5:50 p.m. Our server took our order, but didn't write it down on a pad. After sitting one hour, we hailed the server down and inquired about our dinner. She told us the restaurant and kitchen were understaffed and that she was now forced to buss tables and serve food. She checked on our order and informed us that our order was the next one coming up. 30 minutes later, 7:25. we were served food. I wouldn't have given our server a tip, but my wife felt sorry for her and gave her a 20% tip. No complimentary breakfast as we have gotten in years past. Yogurt and granola or two boiled eggs and a stale muffin. Water and coffee were offered. We never got room service for two days. No fresh towels, no one to empty the trash. Spiders occupied not only our deck, but the room on the inside of our sliding glass door. We couldn't help but feel sorry for the patron who wanted to sleep in Friday morning. At 8:15 a.m. a very loud lawn mower came roaring by the front of every room facing the river. I'm stunned that management is so insensitive to have allowed this behavior. Why not wait until check out time to mow the lawn? Our stay wasn't all bad. The chef made two marvelous dinners and the facility offers a complimentary newspaper at the front desk. Management at this facility will undoubtedly blame the terrible service on Covid; however, it appears this facility is still profitable and can afford to hire more help. I couldn't help but notice that the parking lot was nearly full, and for the two days we spent there, we dropped over $600. Best Western Corporate might consider taking the "Plus" away from this facility. It's barely mediocre.
Annual outing for my wife's birthday, so paying more than $350/night for a room is OK, but I expected a $350/night room. This room/service/location was not worth even $250. The view from the room was nice, but facility maintenance and breakfast were subpar at this price range. Repairs in the bathroom were terrible - the caulking for the shower glass was unprofessionally done & the 2 toilet paper holders were loose - And one was installed upside down. Our little deck & deck furniture was dirty so we had to clean it before using it. The property just seemed worn out and improperly maintained. Breakfast was "Grab and Go" with 4 options - a plastic bowl of yogurt with fruit and granola, a different bowl of yogurt, a cinnamon roll, or $5 off your breakfast at their restaurant. All of this for just a bit more than $350 dollars a night. I've actually had better rooms and breakfast for about $125 a night. Very disheartening.
The best Western at Hood River was the perfect place to stay to take advantage of walking along the Columbia River and riding our bikes on the historic Columbia highway. The bike ride was phenomenal with stunning views. There was also a well done exhibit at the start of the ride to give you some history of the old highway.
What an amazing Best Western! We had apet friendly room which had a sliding glass door out to a patio with a huge grassed area! The view was amazing overlooking the Columbia River. Although I didn't get a sunset, I did get a wonderful sunrise. I would have stayed longer had I known how amazing it was! I'll be back!
-advertised complimentary breakfast was a $5 coupon or a grab an go item -Advertised Lounge (closed) -Front Desk staff seemed irritable and or overworked. -Called for a wine opener they said “come down to the front desk and get it” -paid $400+ per night for 2 nights -Resturant staff were all kind accommodating and hard working.
This Best Western has the best amenities and gorgeous view of the Columbia River. The rooms are clean and quiet, the restaurant offers great tasting food. There's a bar and swimming pool. We brought our small dog and he enjoy the daily walks along the shoreline path. This will be our destination when we return to Oregon!
Wonderful overnight stay at this hotel. I rode the Columbia Highway bike trail 2 days in a row. Nice big room ( with room for my bike). Quiet and great river views from the balcony. I swam in the pool and had dinner at Riverside.In the morning the grab and go breakfast sandwich and coffee was lovely on my balcony. Great overnight trip from Portland.
The road noise from bridge and interstate is a bit loud. Better is low numbers on East wing. The food was excellent and service was very good. Easy hotel access from road and all services are right there. Riverside has a wonderful breakfast.
Nice place to stay in Hood river Oregon. I had a one king and one queen suite on the 3rd floor. The room was outdated but had a nice view from the balcony. Noise from the nearby highway and bridge is loud. The water pressure was great in the shower. The hotel restaurant is really good. We had breakfast and dinner there during our stay. At check in we received a $5 off coupon per person for breakfast or you could use it for a free grab and go breakfast. There was no charge for parking. I would stay here again.
We recently stayed in an executive riverview king room and it was just as described - a great riverside location (with wonderful view) and small balcony. The room was clean and perhaps a bit on the small side, but certainly adequate for our 1 night stay. It was also quiet with a comfortable bed. The only glitch we experienced was on the day we left all the ice makers in our building were either shut off or not working. The front desk supplied us with some ice after we reported the problem. One of the nicest Best Westerns we've stayed at!
The location is great and the room was nice. Our only issue was the walls are thin and we could hear our neighbors having a conversation about shoes and the dresses they were going to wear to a wedding the next day, as if we were in the room with them.
The Best Western Hood River had friendly staff, excellent food, and a beautiful view. We really enjoyed our stay. We were able to enjoy our coffee (and wine) on the balcony, overlooking the river. We took walks along the waterfront.
My daughter and I stayed at the BW Hood River on August 16, 2021. We stayed in room #381, which was a river view. The room was a 2 queen room with a vaulted ceiling, a mini fridge and microwave. The beds were very comfortable and the bathroom was very large and clean. Due to Covid, the hotel wasn't offering traditional complimentary hot breakfasts. They gave you a voucher for $5 off per guest for breakfast in the restaurant or you could get either 2 boiled eggs, muffin & fruit or a large cinnamon roll. Of course the best feature of this room was the great view of the Columbia River and surrounding gorge area. I drank lots of coffee on the balcony while enjoying the views and boats, barges and wind surfers on the river. I did use the very nice outdoor pool and hot tub. The pool was heated and very nice. This hotel is a large convention style hotel with many different wings and lots of people. They also have lots of amenities, although due to Covid, some were not used. The hotel shares a parking lot with a small strip center, McDonalds, Starbucks and a gas station, so parking can be a little congested. The hotel is in a great location next to the Columbia River, the Gorge and downtown Hood River. I recommend it to anyone who wants a nice, clean hotel with a pool and who wants to be centrally located.
This hotel is clean and comfortable. The view from the river facing rooms is beautiful. The restaurant on site is very good and downtown Hood River is not far at all. It's fun to watch the wind surfers from the room.
The best thing about this hotel is its location and view right on the Columbia River. The rooms were ok, could use some updating. The air conditioner had trouble keeping our room cool enough and it wasn't overly warm outside. The breakfast was a grab and go but ok. I'd stay again. No real problems during our stay. The grounds were nice.
This was a welcome respite after a long day of driving. Spectacular location and view (albeit no view from our room, to be clear). Good pool/hot tub area. Discounted gourmet breakfast in lovely outdoor setting with view. Our room was on the bottom floor of the west wing, and not much light. For the type of property, I would've liked to see a more cohesive decor/furniture integration and color-coordination. The art on the walls was kinda odd for a hotel. None of the colors in the bathroom went with each other or the artwork.
...a day BEFORE we were supposed to. The hotel quickly worked with us to get us a room. Smooth transition. The staff was very friendly and helpful. Rooms are clean. In fact, the entire property is that way. You simply can't beat the location. It's about a mile to downtown and is very walkable. My wife and I did that several times. Plus, it's right on the Columbia. So nice to wake up in the morning, open the shades, and see that beautiful water rolling by. The restaurant is terrific. Plenty to choose from and everything we had was excellent. Again, you've got that view! We really appreciated the free grab-n-go breakfast. There's a choice of three things each day. If you ever find yourself in Hood River, THIS is the place to stay.
The hotel has gone downhill. In desperate need of a make over. Arrived before check in time and asked for a curtesy call when room would be ready. They refused and informed me that i needed to keep contacting them. Front desk also informed me that how would she know when my room is ready. All other hotels offer this without asking let alone refusing. Spoke with manager who was very rude and told me they were doing the best they could. We have stayed here on several occasions in a particular suite that we like for the view and location. One of the bathrooms had no hot water and bathroom light did not work there was bird poop every where on the deck and all over top railing some of it old some new. I am talking lots of poop. We stayed at best western Orifino on the same trip two nights in the clearwater suite. They confirm your phone number to call when room is ready. Excellent staff and clean well cared for hotel. Maybe send manager there to learn customer service. The room we always get in hood river is $ 540.00 a night surely for this price they could do better. Did not report room issues with staff or management for the way I was greeted. Will not ever stay here again. Had dinner witch was good but ac not working or turned off way to hot for a nice meal. One winter we stayed in the same sweet and the heat did not work it snowed 12 inches that night. staff could not fix all we had was the gas fireplace in the front room. They used to give a free breakfast now just $ 10.00 off for two people. We are gold members with best western and stay at many. Will be staying at another in Juneau Alaska in anther month. Customer service customer service customer service !
Staff is excellent. The front desk and events coordinator and restaurant manager and restaurant/banquet staff were all very friendly helpful and did a good job. Rooms were clean, food was great, the overall hotel is due for some updating. The views and location are amazing.
This Best Western Plus was exceptional. The service was great. The fitness center was actually a fitness center with weight machines, hand weights and aerobic machines. The pool and the hot tub were both well maintained and clean. The restaurant on the premises was very good with great food and excellent service. My only criticism is that you could not make reservations for the restaurant which resulted in excessive wait times.
I would stay here again when in the area. It would be great to see the return of their Happy Hour as it is the best in Oregon, basically. Hope to see it again soon! It was a little spendy for only one night but the view form the restaurant is great and it is close to all things to do in the gorge at Hood River.
Great location right on the river. View from room was beautiful. We used pool one day which was nice and overlooks the river. Ate at the restaurant on site which was fantastic. Only complaint is the sliding door onto balcony was impossible to slide open. My husband had to practically lift it to move. Also room only had 2 sets of towels and there were 4 of us. Delivered more towels but no washcloths. Requested them at front desk and never received. Overall though I would stay here again.
Great place. Only familiar with east wing. Top floor are executive rooms with balconies on river side. 2nd floor has standard king and queens with no balconies on river side. Bottom floor has standard kings and queens with sliding glass door on river side and are dog friendly. Restaurant is exceptional with indoor and outdoor dining. The whole facility has a resort feel to it.
Nice pool experience. Good proximity for Gorge touring. Rude check-in clerk. Must actively request basic room cleaning early in morning if staying multiple days. Repair crew left dangerous screws on carpet. Have stayed at this location several times in past. Value not what it used to be.
I'm not sure I would stay here again. The highway noise was so loud that it wasn't a peaceful vacation. The waiter at the restaurant told us there was nuclear waste in the river. Lounge/bar didn't have a bartender so we weren't able to watch the soccer game and have a drink. A/C wasn't cooling and we were quite warm. There was a beautiful view and we spent a bit extra for the balcony room. Definitely not worth the money. The area is so pretty, but wish our stay was better.
The hotel, staff and the view and proximity to the waterfront activities via a pathway were awesome.....no issues except the food really & the price was pretty spendy (over $340/night on the weekends). COVID restrictions are lifted, yet, they're not offering any nightly discount for no continental breakfast..you get a choice of $5 off in the restaurant or you can get one item grab & go - a small yogurt w/granola (they ring it up at $10 each, but yet only give you $5 for the dine in discount-ridiculous)...they should go back to normal or offer more of a discount in the restaurant! The bathroom to the pool was locked as well-so, kids peeing in the pool! Gross.
Overly process-orientated desk staff lacked customer service skills and knowledge to warrant a more charitable review. (Whoever developed the staff training plan really s*** the bed). View from the pool is fantastic. Your kids will probably give this place a 5 out of 5--mine do. And the public path along the water is very pleasant. Room is about as expected. I'd probably stay here again if given evidence that hotel management was somehow improving. (If they read this, I'm sure they'll blame something like a labor shortage. Whatever?! Figure it out.) We paid $188 base rate for ground floor no view for mid-week days 7/6/21 to 7/9/21. Ground-floor was the only rate available, since everything else was sold out. Room and amenities were worth it. We stayed at Best Western in Hood River a week after all of the local COVID restrictions were lifted. We're still feeling very grateful to be out of the house. The location of this hotel is very nice. The view of Columbia River and landforms on the Washington side are stunning. Family-friendly pool, two hot tubs, and adequate weight room we're all very pleasant amenities. Walking path on the Riverside of the property provides a scenic place to stretch your legs. Nearby Starbucks and gas station add to the convenience of this place. The hotel is adequately maintained, but this is highly subjective. For example, water stained carpet in the gym space doesn't bother me at all. I also don't care if the paint in the room is less than flawless. But I do care about the quality of the things that don't cost anything: good service, accurate information, and knowledgeable staff. Unless there are service changes from when we stayed, don't expect anyone to change your sheets, or make your bed, or give you a new dry towels during maid service. Our room got to the point where we had three garbage cans overfilled with food waste and diapers. We also ran out of toilet paper. As I was returning the keys at checkout, I saw a sticker on the key envelope indicating the lack of maid service and how to go about getting the room serviced if needed. It would have been more helpful if the front desk staff had taking a moment to explain the level of service that was to be provided instead of relying on us to read the pamphlet they handed out. The 3 out of 5 rating comes down to poor hoteling skills of staff, who seemed to be constrained by bizarre processes. I'm trying to decide which of the front desk staff were the most unhelpful.
This is the best place you can stay in Hood River. The setting is stunning; the restaurant is very good with beautiful ambiance right on the river and a very good chef. The double queen room river view room is very nice, roomy and quiet. This hotel isn't inexpensive, especially during holidays, but it is worth it!
The moment you walk in the front door of the hotel, you will feel the pride of this hotel's local ownership. The hallways are graced with art. The bar and dining room are inviting places to hang out with awesome river views. This hotel continues to upgrade the visitor experience. Since we were here last time, the patios have been greatly expanded and enhanced with lighting and comfy modern furniture. Perfect location to see the fireworks over the river on the 4th of July.
My husband and I just wanted a weekend getaway and I found this gem online. The staff is so nice and the hotel is very wonderful. The rooms were comfortable, but it did seem like the table and chairs were an afterthought because they seemed a little big and blocked the entrance to the balcony. We actually spent most of our time on the balcony overlooking the river enjoying the view. There are a few convenient stores nearby to pick up some drinks and snacks. They do give you a voucher for $5 off breakfast in the restaurant, which by the way the food is delicious, or you can use it for a few grab and go items. The room was very clean and the beds were comfortable. I enjoyed the bathtub and the shower pressure was great as well. My husband wants me to book the room again!
We found ourselves in Hood River on a road trip and needed to stay an extra day. Our initial room wasn't available so we were assigned a lower level room, which I later noted had mold growing on the ceiling... at 9 pm we moved rooms to one that had just become available with a last minute cancellation, I am not sure if this was true or they just wanted to give us the worst room for an expensive rate because we needed another night at the hotel. The pool area is nice but the pool seemed very dirty this time, the water wasn't clear. The breakfast options were decent but this hotel is in need of some room updates and more cleanliness in the rooms (I found old garbage from another customer).
From check in to dining to having to book an extra night at the last minute due to flight cancellation the staff here goes above and beyond! The Riverside Restaurant is fabulous both food and views on the river. Best place to stay!
The location of this hotel is really great. But is right in the Hood River and absolutely beautiful. For the price, the hotel needs an update. Our room was smelly. We requested a change, which was accommodated but the new room also had an odor. The pool is very small. The website photos are very misleading. The staff was not very friendly.
The location is spectacular. There is only a bike trail between the river snd the hotel. Definitely pay for the river side rooms. The other side looks out on a parking lot and interstate. I suspect the noise is significant because the freeway is very close. Walkable to town on a trail, which is nice, (0.9 mikes). The rooms are clean and decent. It's obvious the building is quite old, and it somehow always feels cramped in the common areas. 60s architecture. The way things are these days you don't interact with the staff much, but they seemed nice if a little frazzled.
First time we've stayed at this property and it's absolutely wonderful. We had a second floor Riverview room with spectacular views of the Columbia river and parts of the Columbia River Gorge. Our room was large, well appointed, very clean and as I said came with a magnificent view. The complementary morning breakfast was good and the staff very friendly and helpful and in fact upon checking in they gave us an upgrade for which we are most grateful. The outdoor pool is great and right on the rivers edge and the next time we overnight in Hood River this is the only place will stay. We had lunch in White Salmon, just across the river, hit downtown hood river which is a great little town full of wonderful shops and restaurants. And we did a great bike ride on an old Road that snail trail from downtown hood river to Mosier, about 10 miles round trip. Hood River is amazing and this property is a wonderful place to home base for a few days.
well I called to try to make a reservation but was not able to get my questions answered about the rooms. the women was rude and short with me and asked me to call back when I was more prepared! I will call a different hotel that can actually help me.
The pictures looked nice but we were skeptical going into our stay because I've never been a fan of Best Western hotels. But this hotel was AMAZING! It way surpassed our expectations. We had a gorgeous view of the river, the hotel was SUPER nice and clean, and the food at the restaurant was the best we've had this trip. We will definitely come back!
The property is along the columbia River and we paid for a room on the river. The view was good - hampered somewhat by bushes. The customer service and food at the hotel was far above average. The bedroom was comfortable, and the kitchen area was adequate.
We had a ground rm. MGR called us at 620pm with a noise complaint. Our 1yr and 4yr kids were too loud. It was pouring rain and we choose to eat in the room which had a full kitchen. He said well please ask your kids to be quite. We put the 4yr old in front of the iPad and tried to keep the 1 yr old quite while cleaning up. He called again at 7 pm. Another noise complaint. We said what we had done since the last call. We asked what time quite hours were and he said 10. He then Compared our kids to barking dogs and a loud tv. And we said they both go to bed soon. He Said that was probably for the best. We felt so uncomfortable. I called his manager who called me back the next Monday. He was apologetic and asked if he could give us a free night To come back. I said no because we were moving out of state. He said he would look into another BW at our new home location and get back to me with something he could do for us. Never heard back. The hotel was clean and a great location.
Generally great, but I had to book on short notice and was absolutely extorted by the calendar and lack of space. Next time I'll stay down the road in The Dalles. But the restaurant was great, staff was awesome and the bedding was as comfy as the Davenport in Spokane .
Beautiful and pet friendly, but they changed my reservation the day before I was to arrive. From a room with two queen beds to a room with one bed. Not great for friends traveling together. So my friend decided not to come. Sad.
At first when we got there we thought we were going to love it the view was beautiful the room looked nice it wasn't till we went to go lock our door and go to bed that changed our minds. Our door didn't lock at all all we had was a chain then our bed didn't have a box spring it was just the mattress laying on bed frame it was very uncomfortable and the two nights we stayed we woke up sore and slept horrible. Definitely would not want to stay there again unless it was the last resort.
This hotel is well designed with its 2 wings that connect to the lobby & restaurant. Dinner was excellent with many vegan options and great service! All the staff were friendly & efficient! Would wholeheartedly recommend staying here!
We enjoyed our stay at Best Western Hood River Inn. Our room overlooked the Columbia River. The staff was very friendly and accommodating. We had a fantastic breakfast - nice selection and pretty presentation. We will stay here gain!
We recently spent two nights here and were quite pleased. The room was clean and spacious. I would spend the extra dollars to get a room with a view of the river. There is a walking path behind the hotel that goes quite a ways along the river. You get a voucher for either a large grab and go breakfast sandwich, or $5.00 off per person in the restaurant. We ate dinner in their restaurant as well. My wife really liked the Impossible Bolognese, and I had a decent burger. The staff was quite helpful.
We were underwhelmed at our last visit to this property, but are very pleased to report that all services are back to full capacity. We love this place, and enjoyed our family visit. Love the pet friendly rooms. We'll definitely return soon!
Rooms are dated carpets dirty and were stretched so they didn't lay flat. Air conditioners broke. Didn't clean my room multiple times when asked with 24 hrs notice. Food was either cold and soggy or burnt all on the same plate. Way to expensive for such a short hotel.
This facility offers an amazing view of the river right outside your door with either a patio or a balcony. And it's conveniently located to many fun things to do around the area, like a trip to Mount Hood via the Fruit Loop.
The front desk staff was friendly and check-in quick and easy. Beautiful old school room but with all the modern amenities. Not the run of the mill Covid grab and go breakfast. We we treated right and will return.
The Columbia River Gorge is beautiful and the hotel has an excellent location to appreciate that beauty. Close to downtown Hood River, hiking trails, wineries, this is a relaxing, lovely spot for a get away.
This hotel is wonderful and the staff is even better! Great location on the river, walking distance to town and restaurants. The food was great! Overall wonderful experience! I would recommend this hotel to everyone.
We were delighted with this property as it was situated beautifully on the Columbia River across the bridge from Washington State! It was elegant, modern and very clean. Our rooms were spotless, comfortable and quiet. It felt like we were the only ones there! Hood River is the gem of the Columbia Gorge, nestled in a charming town you don't want to leave. Nohea at the front desk was awesome, as she changed our reservation to insure we were on the top floor, next to each other, and had that stunning river view. Wish we could have stayed longer! It is not cheap, but worth every penny!
This hotel checks all the boxes, clean, well maintained, comfortable rooms, exceptional setting, pleasant employees, nice restaurant. Parking is convenient and free. Plenty of time for check out. Great Value! We always stay at this hotel when in town to visit family - and are never disappointed.
We love this hotel. Beautiful view right on the river, great on site restaurant, clean, updated. Our room was a king suite with a big deck overlooking the river. There were lots of windows to let in light. Way more room than we needed but happy to have it.
We got a river view room and the view was lovely. Unfortunately we had trouble sleeping every night (except one) due to the paper thin walls. At first we thought the three people in the next room were awful and noisy (they were) but as others came and went it became clear that we could hear every word of people speaking normally, and could easily tell what tv show they were watching. After complaining a second time, the front desk said they wouldn't book anyone in the room next to us for our remaining two nights. That lasted one day (hence our one good night of sleep).
Located by the toll bridge so you hear traffic all day long and way into the evening. Two beds: one of the queen beds was so concave and uncomfortable that hubby and I shared my queen--I was looking forward to lots of room. We also had a family with a rather rambunctious youngster upstairs who didn't go to bed until 11 p.m. or so. Won't go there again. Husband got up at 4:00 a.m. and went to the desk to complain about the horrible bed, they comped us $50 on a very expensive room. Won't go there again.
This hotel is perfectly located on the Columbia River, providing excellent access to the town of Hood River. The views are breathtaking and the on-site restaurant is top notch. If you're looking for a great place to stay during a weekend getaway, this is your spot.
We have stayed at the BW Hood River multiple times. Beautiful location with great view of the river. Nice restaurant to stay on property and enjoy. Beautiful areas to travel to in a close distance. We will definitely stay again
I LOVE Best Western Hood River! Great views, amenities and customer service! I'd actually rather not review this hotel because I'd like to keep it a secret to those who don't know about it :) I come here from the mountain and enjoy the hot tub and pool. The guest are always alot of fun too, probably because they love being at this place too!
River view is about all this place has going for it. Check in staff were rude and rushed us through. Very impersonal. We were celebrating a milestone wedding anniversary so we splurged on a suite. Sadly it did not live up to the rate we paid nor the hotels online pictures. We had a “private” patio but it ended up not being so private. Had random people sitting at the patio table multiple times. We were unable to enjoy the view because of this. Kitchen had been upgraded but the living room was terrible. Couch had rips and no life left for sitting. Sunk almost to the floor when sitting. Carpet was lifting and uneven throughout. I tripped multiple times. TV had wires and plugs just sitting on the ground next to it. Every lamp shade was riddled with stains. Lamps in living room worked but were broken. Bathroom and kitchen both had an ant problem. Bare minimum kitchen items so cooking a meal was difficult. Bed was extremely hard. The floor probably would have been softer. Second night the guests next to us had an extremely loud party. Music was so loud the walls were shaking. Called the front desk after enduring it past 11pm. Security was sent but they were allowed to continue even though the policies clearly state no parties or non guests allowed in the suites. We expected more out of Best Western, super disappointed with our stay. Hood River is a great little town to visit, just stay else where if you want friendly staff or a quality room!
The hotel is beautiful! We stayed in the Riverside suites right on the river and it was breathtaking! Restaurant was great and family friendly. Two issues I had, in the reception area of our suites building, other guests left their food out on the table and it stayed there overnight all the way to checkout. That's nasty. Also, be prepared to leave at checkout because they will knock on the door to kick you out. With 3 small children, you better have your stuff together. Other than that, great hotel!
If you will stay here, you have to pay for the room with the river view. The balconies are super nice and its a beautiful scene. Hotel is definitely older, but its clean and well kept. Rooms have an electric fireplace. Clean, comfy, but old. Would stay again. The negatives is that we were here in COVID times, and not very covid friendly. The pool is outdoors, so gets very cold and packed. Breakfast was poor, customer service wasn't great at all.
Stayed for one night and lucky to get a river view room from a last minute cancellation. River view room tends to get quickly booked up. The on-site restaurant is beautiful. We went for complimentary grab and go breakfast in the morning and the menu was very simple. A hot sandwich and a piece of fruit only. Bottle water was provided during breakfast time only, if you want more at night the front desk will direct you to a vending machine. The view is fantastic facing the river and it's quiet at night. The only thing loud is the in room AC. There's in room coffee machine, fridge, microwave, iron board, umbrella and hair dryer.
Our family had so much fun at this hotel and we'll definitely go back! The pool, hot tub and restaurant were in an outstanding location and the morning walk along the river was so beautiful. Highly recommend!
This hotel is not Covid-friendly. The pool area is crammed with people not observing social distancing or any other type of Covid guidelines. There is garbage and beer cans scattered all over their lawn. The pictures of the rooms are deceiving.
Hotel was great. It is a little dated for the money value. The rooms have a nice view of the river. The parking was great with no worries of theft. The breakfast was fine but the menu needs more options towards the average family dinning options. The staff was great.
We stayed here for a business seminar and I just have to say how amazing the hospitality crew in the banquet room were. Would like to give an extra thank you to Cher for going above and beyond. I would highly recommend people use this venue for other business events.
Our TV was broken in our room. We called the front desk and they said they would have someone take care of it. We waited in our room for over an hour and then had to call the front desk again. Someone came up and eventually replaced the TV but didn't give us a remote (and there were no physical buttons on the TV), so we had to call a third time. This overall took about 2.5 - 3 hours to resolve, taking up most of our evening. Very disappointed. The bathroom was really nice, a big shower with lots of water pressure; however, the door in the shower is gaping from the other fixed pane of glass. Water leaked every where every time the shower was used. it's an engineering/product design/installation flaw that would be easy to fix by applying a seal strip there. The bathroom floor gets really, really, really slick when wet and is a major slip hazard, not to mention a mess to clean up. Due to COVID, the indoor fitness center pool and hot tub were closed but the outdoor heated pool and hot tub were open but limited to a max capacity. The hotel was completely full the night we stayed there. One big party was in the pool and hot tub all evening and again the next morning. The place was packed and over capacity. We never ended up being able to use them, which was one of the reasons I booked here. it would be nice if they took hints from some of the other hotels and did a reservation schedule for these amenities so ALL guests can use them instead of just the one big party that was in there all evening and all morning. Overall, the room was nice, the view was pretty but the broken and/or lack of use of amenities made it not worth the price.
Nice view . Nice view from 1st floor room. Was relaxing and heard minor noise from nieghbor. The breakfast was average. Got the to go option. Brown bag. Breakfast sandwich ham eggs cheese the ham was so thin like paper
the motel is really beautiful and well maintained. the staff does all they can to meet your needs. the pool area was great for the children and the adults. the breakfast was incredible! I highly recommend.
I stopped in for the night and I have to say I was extremely happy with my stay. The parking was good and the staff was very friendly and helpful. I will be staying here again next time I'm in town. The king suite was awesome
Great staff and amazing rooms with a view of the Columbia River. Highly recommended. The hotel was COVID safe and the staff did a great job checking everyone in safely and smoothly. Very accommodating of mountain bikers.
The service was phenomenal as was the food. Kate was our server and was attentive while giving us time to talk. Everyone was following covid guidelines and made me feel safe. Overall a great night out and we were very grateful for the evening!
This is a very clean hotel...... impeccably clean. Every detail is taken care of from check-in to check out. Some rooms face the river and the restaurant does, too. You can buy a sno-park pass here. Breakfast, even though it was a grab and go, was healthy and tasty.
Friendly staff, easy check in/out, updated room with a riverfront view...what more could you ask for? Even though Covid restrictions were in place I could barely tell - they did such a great job making you feel at ease. The TV in the room has no source control/output option so we couldn't hook up our Firestick (important when you are spending more time than usual in the room due to quarantine). I thought the bed was comfy but my partner needed something more supportive (beds are so subjective...the bedding was fresh and clean - the rest is personal preference). Minor personal preferences aside our stay exceeded our expectations.
Overall, a great property but for this trip We mistakenly left behind items in our room as we were trying to get our kids out the door. We are 100% sure they were left in the room and we were told they were not turned in. This seems dubious, best western should have a policy regarding left behind items. I was told both times that I called to inquire that they would contact staff and get back to me but never heard back. I have stayed in many Bestern Westerns in the past and usually have terrific experiences. We take ownership for mistakenly leaving the items but I am disappointed that items aren't better looked after should you leave them in your room.
I love staying here. Enjoy waking up with the Columbia river right in my face and a cup of coffee in my hand. Food & customer service has always been great! So many things to do, right at your fingertips.
The pool was why we came and it didn't disappoint! It was great during the day and was lit up at night, the kids loved this. The hot tub was twice the size of any other hot tub! It was nice being able to do a “normal” activity in this strange time we are in!
Business trip laayover. People very friendly and helpful. Room clean. Service great for being in these coviid shutdown times. Meals room service or pickup. Menu given at check in along with free item voucher. Grab and go or room service breskfast.
We had a great stay here. Cozy room with balcony overlooking the river, friendly service and a delicious warm breakfast even during these Covid times. I'll be back again soon & hope to use the pool and hot tub next time!
The Hood River Inn has it all, especially during prolonged COVID boredom and isolation. The Inn sits on the banks of the Columbia River. 194 rooms with a variety of layouts. Comfy beds. Tasteful, updated rooms. EXCELLENT service from all staff. Riverside lap pool and spa were a big plus! The outstanding complimentary breakfast offered 5 hearty choices. I'll tell family and friends. And I'll be back!
We will stay here again, hopefully be able to spend time and explore the area. The first floor with the river right there was great. The hotel was covid-19 compliant, breakfast was fast and great, carry out or room service. I found the bed to be firm, firm but acceptable.
A welcomed view of the river helped us relax after a long travel day. Absolutely no complaints about this Hotel! The option of choosing from the restaurant menu was wonderful instead of the standard bagged breakfast.
I am over spending money at this place. The non-pet rooms may be nice, but the ones I've stayed in have had some serious issues. During my first stay, there was an ant infestation in the bathroom (I'm talking hundreds, not just a little ant trail). On my most recent trip, the vent was broken, there were finger prints left all over the bathroom, the screen to the sliding door was broken off and leaning against the door, and the shower head was literally just being held up by a block of wood with no moisture seal or anything. In addition to questionable cleanliness standards (which is a big deal in itself during a pandemic), there are also zero noise rules in the wing where they let you stay with pets. Both times we've stayed there have been screaming kids and teens well past 1 AM. For the price, this hotel just simply isn't worth it. I get that the view is nice, but that's just not enough to justify losing sleep and having to question if they're actually keeping up with the cleanliness standards the promise. After my two stays (one in the summer and one in winter), I really recommend doing research on other places before booking here.
Overall, a great place to stay with your canine companion. The room was exceedingly clean, and had a great river view. I will note that the pet-friendly rooms are only on the ground floor. There's a nice paved path along the river (steps from your room) and grass for pet potty breaks. The ambiance of the ground floor room was still solid, I think being able to see the river is definitely makes a difference. As far as location, you're fairly close to everything in town - the breweries are only a few minute drive away, and same with the downtown area. There's a convenience store, McDonalds, and Starbucks that share pretty much the same parking lot as the hotel.
A little spendy for 2 people in December but room was clean service good the property needs a little updating we had a fireplace in our room had to call does to front desk to figure out how to turn it on maybe a sticker or colored button to help find the black button on the black fireplace?
The room and view were amazing! The restaurant has delicious food! The staff need some help with their kindness. They weren't very welcoming but I wasn't there to hang out with the staff so it's not that big of a deal.
Great location, attentive staff, helpful and non irritating Covid precautions, attractive and comfortable room, robust breakfast, and easy access to river and river walk. We stayed as we were on the way to the Oregon coast. Next time this will be a destination!
We return to this hotel year after year due to the location and their pet- friendly accommodations. For those enrolled in Best Western's reward program the free breakfasts are a great value. We ended up splitting one between the two of us because the servings were so generous. We love the trail that is next to the hotel and leads to the waterfront park and downtown for a longer walk. The staff is delightful and is totally on board with precautions during the pandemic.
We have stayed at the Best Western Hood River a few times and are always impressed with their staff and the location. We always upgrade to the river view rooms and are never disappointed. The delicious breakfast just tops off the stay!
Was a great experience, the staff went above my expectations of other hotels I've stayed at to ensure my stay was as comforting as can be. From the cleanliness of the rooms, to the views, to the fitness center and pools all were in great working order and sanitized properly to ensure guidelines were met.
Excellent experience. Incredible location, with River View rooms that walked out to the paved River Walk. Great restaurant, food and service. Beautifully appointed rooms, comfortable beds. Will return!
My lady and I had a wonderful stay for my birthday weekend. Even with COVID restrictions, each staff were pleasant and had a warm smile to greet us. I cannot speak for the restaurant as there are so many great places to dine at in Hood River. We found their restaurant prices higher than most and not appealing to us. The only downfall we dealt with was the fitness center and pool was overrun with kids. They should have a time frame for kids and adults to enjoy the facilities.
we stay at a lot of Best Westerns; this one was more expensive than most; usually the front desk clerks are friendly and efficient but this one must have been having a bad day; we were quite startled and even frightened when we stepped out of the elevator into the parking garage because a lady with two very large dogs was there and one dog barked loudly and lunged at us; of course covid breakfast choices leave much to be desired; checking out seemed to take forever but I think it was due to the guy in front of us having some sort of problem; finally the clerk asked him to step aside so she could check us out
The most unfriendly staff! Front desk to restaurant. Must have awful management. Gorgeous location though! And close to fun shopping and great food in the cute town proper of Hood River No Uber, but one taxi driver in town is friendly and helpful!
My husband and I love Hood River. This hotel never disappoints us. The view of the River is wonderful. We like sitting on the deck for dinner or drinks. The rooms are very clean and spacious. The staff are very accommodating. We highly recommend it.
We stopped in to grab a bite to eat at the restaurant and ended up staying for the views and the service. Everyone was great and the views were amazing. They did not receive 5 stars from me because there wasn't a fan in the bathroom (weird) and their bed frame sticks out further than the mattress. So if you're okay without a fan, and can handle bruised shins, they are worth it.
This is a wonderful place to stay. The location is very convenient. The hotel overlooks the Columbia river and has a nice waterside walkway that heads west towards the marinas and beaches. The breakfast is very good (though no longer free, at least during the Covid modifications) and the staff friendly. We've stayed here before and will stay again when we can.
We stopped in late night without a reservation, due to horrible weather on the highway. We had a room quickly and efficiently within 15-20 minutes. The staff was great and the room was also. Amenities were surprisingly high end, including the unexpected bath robes and slippers.
Only stayed here one night because we were going rafting early the next morning but loved it and can't wait to go back! Beautiful hotel right on the water of the Columbia River - room was nice, clean and bed was comfortable. Breakfast was in a to-go bag and was pretty decent - yogurt, muffin, nutragrain bar, water and apple - although would have appreciated a hard boiled egg or something with less sugar. The only other thing would be to increase the temperature of the hot tub outside. It was a beautiful evening with finally no smoke and my family and I would have loved to sit outside in the hot tub but it was too cold - felt no different than the pool. The indoor jacuzzi was nice though! Overall, I really look forward to coming back again!
Had the best stay here. It has gorgeous river views with a pool and jacuzzi that overlook the river. The staff was amazing from the front desk, housekeepers, and restaurant staff. My husband was able to work effortlessly in our Riverview room with a desk and ergonomic chair. I will definitely be coming back and suggesting this hotel to other friends and family. They also have a great walking/running path long the river.
We stayed here in June 2020 and on Aug 21-23, 2020. We stayed in one of the suites with a bedroom at the far end of the hotel. Love the size of the suite, pool and the views were very nice too. We stayed in the suites at the end of the hotel - near the Bridge of the Gods. Our room is very spacious, having a dining table was great too. I highly recommend this hotel if you plan on staying in Hood River, OR.
This is a very good property. The entire hotel is very clean and attractive. The room was very fresh with a great view of the Columbia River. The restaurant is a must, especially for dinner. This will be our go to Columbia Gorge hotel!
The Best Western Plus Hood River Inn has terrific views of the Columbia River from the restaurant, pool and several hotel rooms. It's definitely worthwhile to book a river front room and enjoy the view. Most of the river side rooms have a balcony or patio, however some of the second floor rooms in the older building have neither. The other side of the hotel faces the parking lot. We loved our stay at this hotel.
We had visited once before, many years ago and really enjoyed the location so decided to book here again as we were looking for a close-ish getaway for a change of scenery during covid. Check-in/out was quick and easy and the room was clean. We got a regular King room because that's all that was left, but would've loved to get a river view room here as we saw many people out enjoying their patios every night, especially when everything closes up pretty early in town because of the pandemic. The shower pressure is strong, but there is no fan in the bathroom which is a pet peeve for me when hotels don't have one. Instead of a breakfast buffet, you got a ticket for a brown bag breakfast which had a variety of things or $5 off per person at the sit down restaurant. We did the restaurant one day, but weren't super impressed as the breakfast options were really limited. We also ate at the restaurant for dinner and liked that much better - it's really beautiful at night with all the string lights and a larger menu. I wouldn't bother wasting your money on a cocktail here though... it was pretty pricey and if I didn't know any better, I would think the watermelon mojito I got was just straight watermelon juice.. I couldn't even taste any muddled mint, let alone alcohol. As far as other things around the property - the walking path is great. Depending on your activity level, the walk into town is about 1 mile. There's also a small beach area that rents sea-doos, paddle boards, etc right next to the pool. Most guests were good about wearing masks around the property and in the halls. The gym/pool area is the only thing I would be weary of, personally. They were pretty close to capacity in the area both days we sat out there - lots and lots of kids running around, back and forth from the pool to the hot tub, etc and on one night when we headed back to our room there had to have been 10-15 people sandwiched into the hot tub, def not all from the same family. There were signs to wipe off pool chairs after you leave, but we saw few people do this - they do have an employee that comes by every so often and tries to mass wipe stuff down that's not being use, but by that time a lot of times someone had already left and someone else had plopped down in their chair. So I was never comfortable enough to use the pool or hot tub, but seems like a lot of people were. Covid concerns also made the gym, sauna area hard to be able to use. Again, personal preference though. Overall, would definitely stay again.
We love this place, visit several times each year. Location on the mighty Columbia River is superb. Our dog also loves his pet friendly room, and walking along the river. The Riverside Restaurant added more outdoor tables since our last visit, all with a river view. Our dining experience this trip was mixed. Although the menu was rather limited, the food was expertly prepared. The kitchen was running behind for all the meals we took there, but as I said, the food was excellent once served. We encountered very few of the experienced wait staff we enjoyed on prior visits, and new staff are not well trained. Evidence of deferred maintenance is visible throughout the property, from burned out lights to broken furniture. I hope management can turn this situation around, as this is a unique property with great visitor appeal. I assume we experienced cost savings measure during our visit. We will definitely return.
Check In was quick and easy. The room was a King JR with a partition right in the middle of the room it was in the way when you tried to put a chair by the window to view the river but we got used to it , just hit your legs on the bed at times.
The location is wonderful and relaxing. The restaurant overlooking the river provided a great backdrop while sipping on wine and enjoying meals. The pool also provided a great break to relax and enjoy the sunshine. Right next to the hotel is also a rental place for SUP,s, Kayaks and other water sports so didnt have to go far to enjoy all the Hood River has to offer.
We try and visit here several times a year. Great rooms. Comfortable beds and gorgeous view of the Columbia River. The last trip was the first time we stayed on the third floor. That will be our first choice from now on. Warm pool and hot tub by the river. Restaurant on site. The tomato bread soup is delicious. Vegan options a big plus. Lots of places to eat in town for all food choice. Lots of vegan and vegetarian options in restaurants near by, including pizza with vegan meat and cheese. The Christmas train in December is a wonderful family time.
What a perfect hotel in a great location, great restaurant, and amazing views. The river walk is right in front of the hotel which allows for an easy walk into downtown. Even during a pandemic, they found ways to make your experience luxurious and still safe/clean. We will be back and with a group of people for a trip.
I visit this hotel every summer and it just keeps getting better and better. The setting on the Columbia River is beautiful and the on-site restaurant (Riverside) is spot on. But most of all, my vote goes to an excellent staff of folks in every area from the front desk, restaurant and really great house keeping. I think anyone would be hard pressed to find a better managed hotel in any resort town. Full ten points on this one!
I was very pleasantly surprised at the location right on the Columbia River with a riverfront walk. The size of the room was very large with a kitchenette. Loved sitting on the balcony watching the boats go by. Outdoor dining along the river was perfect. Location was perfect, a short drive to Hood River, restaurants & wineries. Definitely would come again & stay here.
I go to BW Hood River Inn every summer after finding it a few years ago. The riverfront location is wonderful and I love the outdoor pool and hot tub by the river. Staff is always great. Fantastic place.
We arrived early and were advised the room wasn't available. This was fine, just figured we would check since we got to town earlier than expected. However, closer to check in time we came back and used the restroom then sat in the registration area for a few minutes in full view of the front desk agents. A couple walked in and were checked in to our exact room ttoe and location immediately. So, I went up to inquire about check-in again and was told no, the room is not ready. Annoying! When we finally were able to check in, I was in so much pain and discomfort I just wanted to get into comfy clothes and climb into the bed. After resting for a bit, I found that there was no liner in the bathroom database, then as I went to the sink to wash my hands I noticed a huge area to the right of the faucet that still has soap scum/residue on it. These two glaring oversights got me noticing other things in the bathroom making it clear the bathroom was not cleaned at all. Upon departure of the bathroom, I noticed 2 more wastebaskets lined up together near a wall in the corner of the room with no liners in them. Obviously, they minimally addressed the room by taking out the trash (half-assed) replacing towels and making the bed. I pray they were all clean, new towels and linens! There was no coffee service replenished nor toiletries. Later, I noticed 3 blueberries and a q-tip in the space behind the two chairs and side table. Clearly no vacuuming, mopping or scrubbing was done. I let my partner convince me "not to complain" at the beginning of a three night stay and to "just address it with corporate". I agreed, to appease my partner but This is actually frightening during this highly contagious pandemic. They slap stickers on the door entry to certify extra sensitization and to seal the room from re-entry after completion until the next guest comes in. But they really don't even do minimal normal cleaning. I have underlying health conditions. We shall see what comes of this. Also just to let you know the balcony river views are obstructed by trees as the top floor is only 3rd. Also the lighted balcony stays on all night making blackout shades worthless and nighttime on the balcony unpleasant as the light is a beacon for all the bugs. They also should have the courtesy to advise when all the main draws to the area are closed.
If you're looking for a hotel to spend one night or two without any extra expectations....this is the place for you. You can to town if you like...about 20-25 min COVID makes everything different so I'm cutting them some slack.
Right next to the Columbia river, we had gorgeous view from our room. We booked a suite with 1 king and 1 quin bed. It was HUGE and very comfortable. Great shower!!! The hotel has a private beach with kayak renting options, it was very nice. The pool looked great too (although we didn't try it). 20 minutes of nice easy and beautiful walking to downtown area. We had the best time! Highly recommended.
We live locally in Hood River and decided to do a "staycation" at Best Western. We have always frequented the restaurant here, but now we can say we've stayed in the hotel as well. The rooms are spacious, clean and have everything you would need. View is amazing if you get the river view. The pool and hot tubs are awesome and overlook the Columbia River view, too. Everything is so close and convenient. This is a hotel and restaurant and I can easily recommend.
Loved the hotel room, beautiful pool (really warm), gorgeous views. The downside was the service. Stayed two nights, had a shower that wouldn't drain and a toilet that kept clogging. Called twice for service and no one was ever sent to fix the issue.
Arriving at this place and having such an easy check in with a friendly person at the counter had my wife and I thinking wonderful thoughts of this place. The building is great and the location is amazing. Right on the water in Hood River. Our room had a fabulous view of the water and the pool area had an amazing view as well. That is all I can really say that is good about this place. When my wife and I went to the pool area to swim and sit in the hot tub we saw they had no towels in the pool area. When we asked someone they said we would have to go to the front desk to get one. Thats annoying but not a deal breaker it was how the guy said it that irritated me the most. If that wasn't enough the pool area had cobwebs and spider webs on the furniture as well as the light fixtures. OK fine, not great but I will give them the benefit of the doubt. My wife and I being on a vacation just wanting to relax called the front desk and asked if they had room service and was told by the host stand that they did in fact have room service and the menu was online. Awesome, so we decided later on to order room service for dinner. We looked at the menu online and then called down to order. Turns out the guy earlier was mistaken and they don't do room service. I get it we are in some stressful and confusing times right now so I get it. What annoyed us is that it turns out the menu online was incorrect and they didn't have one of the items we wanted to order. In the end this place has so much potential and can be so much more but it failed in many areas. It is as though the front desk people are committed to providing a great guest experience but everyone else is not. The last item we were annoyed about is that they had no breakfast included. There is a $5 coupon we can get on Breakfast but considering we pay 150-200 a night for this place we expect more. We have stayed during this same time period that is half the price and their breakfast options are better than this place.
After being stuck at home in Portland, my husband and I just wanted a quick overnight away fromm home, and we chose the Best Western in Hood River. We loved our room and experience! We're looking forward to going back soon. Awesome room, balcony, view and caring staff
Our first time to stay at this Best Western & we loved it! Room with a view of the Columbia River & Great food!! Our room was large with sliding glass door to a patio. Super comfy beds & linens with extra blanket & pillow. The staff was smiling & friendly. I asked about printing documents & they offered to print them for us & provided their email address. It's the little things when on the road every night that makes such a big difference like a bathroom night light, huge coffee cups, extra plugs, the citrus soaps, shampoo/conditioner & lotion I love! We are on the road 275 nights a year. Now as “essential drivers”, we have been through at least 25 states during CV19 and food - good food, is the hardest to come by. A quick peak at the dining room looks very inviting and their outdoor patio must be a great spot to eat and relax when it reopens for “dine in”. We ordered & picked up in the lobby. We ate in our room watching the sunset. A beautiful end to the day. The cod was big & flakey and the fries handcut. $12 for two pieces and $6 for 1 piece on the kids menu. We were given a breakfast menu and I was excited about real eggs - cooked anyway you want, not the scrambled ones out of the microwave bags offered by most hotels way back before CV19 when they used to serve breakfast! The housemade granola, yogurt, fruit & honey was the bomb as was the Sunnyside up eggs, potatoes, sausage and biscuit! Check this place out! We will be back! Please thank them for feeding the essential workers out on the unfriendly roads 1650 miles from home during CV19!
The Desk staff, Food, and housekeeping were amazing and helpful. We had to be moved 3 times due to room issues. Each one they up graded the room. We ended up in a suite that was just beautiful on the river. what a nice time we had.This was during the COVID-19.
The room was very nice, the food from the restaurant was SO INCREDIBLY DELICIOUS, despite that I had to get it "to go". Gorgeous view of the Columbia River, very restful. The bed was stiff for my taste, but this is only personal preference.
Great view along with classy food and great service! Nice place to take walks and enjoy the sunset. Walking distance to hood river which has many places to stop by and have a drink. I would definitely stay again.
A great place to stay along the river. Walking trail in front of the hotel along the river with views of the bridge and up and down the river. convenient location to waterfalls and Mt.Hood. Staff was helpful and friendly.
The heated out door pool and hot tube are amazing.. It was snowing and my kids were able to play on the pool because itvwas so warm and clean.. The shared bathrooms were very clean and the free breakfast was nice
We had never heard of Hood River before getting there on a meandering drive, and we would return. The hotel was undergoing some external construction woes when we arrived, but the front desk staff was able to accommodate us and our requests. Ended up with a river front room, ground floor. In warmer weather, I am sure the patio would have been put to use. Great room, clean, warm, large and comfortable. Able to access the river walk and enjoy the peace and history. The restaurant located in the hotel was top notch for both dinner and the included breakfast.
I think I've actually reviewed this hotel before but I wanted to update. This is our go-to stop on the way to the Oregon Coast. The location is great. A couple of recommendations. Be sure and get a river view room and upgrade to a deluxe room or a suite. You'll be glad you did and it's worth the price difference. You'll get a balcony or a patio and the rooms are slightly larger. The suites are huge. It's worth the extra money. I also wanted to give a shout out to the front desk staff. My husband had hip-replacement surgery (the scheduling was un-expected) and ended up being only few weeks out from his surgery and was still having trouble getting around easily. We almost cancelled out trip but decided to go anyway and wing it. The front desk changed our rooms both times to make life easier for my husband and reduce the amount of walking he would have to do. A big thank you for that!
We have only stayed 1 night, which was this particular trip. I've shared my great experience with family and friends, in the hopes that they will be future guests. I will continue to use your hotel if it continues to stay at these amazing standards. The heated pool and the hot tub as well as the sauna and the inside hot tub along the river was exactly what we needed to relax, have some family time together, as well as have some time alone with my husband!
Love this place! Great hotel service from check-in to check-out. The dining room has delicious food and has beautiful view of the river; so do many of the rooms. The rooms are clean and comfortable. I would stay here over any hotel in town.
An affordable hotel with a gourmet breakfast and hot tub on the Columbia included?!? This place is the best. It's location can't be beat if you're having fun in the Gorge or on Mt. Hood. Super friendly staff, too.
We stayed at the Best Western Plus for one night at Hood River with our extended family and three year old. It was a great base with wonderful views of Columbia River and White Salmon. Our hotel rooms were a good size and clean. The decor could do with an update though. The breakfast at the hotel restaurant was excellent - highly recommended. The heated swimming pool was the other highlight, which was great at night. It's a short drive to Hood River and the breweries, otherwise it's quite a walk (and not well lit at night). There is a free shuttle service available from the hotel to most breweries, but this didn't work when we tried to book it. The Best Western Plus was a good value stay in Hood River, and well worth it.
While the BW+ looks fancy from the outside, and there are suites and villas that appear to be that way, our room was pretty average at first glance. But the bed ended up sagging in the middle and the street lights from outside made the room a little too bright when sleeping. I have seen a lot of hotels upgrade with blackout blinds and it makes such a difference. We didn't use any of the amenities, so maybe that is where this place shines, but comfort is where it makes all the difference.
This BWP is in an excellent location, has a great variety of rooms, nice breakfast choices from a restaurant breakfast menu (you're only responsible for the gratuity) and the staff are very personable and helpful. There is also a walking trail in front of the hotel that is a treat. We would definitely go back and highly recommend that anyone consider choosing this hotel for their stay.
Stopped for lunch, at off hour, service was excellent, had the fish and chips, well done, enough for me, Have most always stopped on way between Pendleton and Portland or just on trips up the gorge, they have done much upgrading of facility since my last stop in March of '19. Easy access off free way.
We recently stayed at the BW Plus in Hood River OR and really appreciated, not only it's location with its beautiful views and right on the water, but the cleanliness and the quality of the hotel and the friendliness of the staff. One of our favorite parts was the breakfast that was included. Instead of a mini buffet of powdered eggs, bacon (if you're lucky) and yogurt, we were able to order off the regular breakfast menu that was elevated from most hotel menus. I recommend the short rib hash! We will go back!
This hotel was a great find...incredible river front property with the amenities to go with it. Friendly staff and beautiful artwork created by one of the hotel owners welcomed us in first class fashion. First floor rooms have sliding doors leading out to the lawn and river front path, which was great for us and our little dog. Loved the large heated outdoor pool and hot tub with adjacent fitness center. Everything was clean and well cared for. Oh....the included full breakfast in the Riverside restaurant was delicious and a much appreciated value. Looking forward to our next visit.
BWP Hood River Inn is the best place to stay in Hood River! The view is fantastic! You can see eagles soar down the river! The restaurant's breakfast is great! Sit down and order, no buffet lines. Great bar, staff and amenities!
This hotel is first-rate. The room was quiet, the bed was comfortable, and the view of Hood River was outstanding. The included breakfast was very good, with a rather unusual menu. The Happy Hour menu in the Cebu Lounge offered great bargains. The only negatives: The TV remote was a special "sanitized" one, not the one that goes with the TV. Neither the closed captioning nor the "input" work. Since my partner is hearing-impaired, this ruled out the TV for us. Although the hotel is wheelchair accessible, the pool is NOT.
Fantastic location, great staff, super amenities! Wish we had more time, several breweries nearby, need to return to explore. Beautiful riverside property with paved walking paths. Loved the hot tub and sauna, everything clean and tidy. Several dining specials, two free drinks for my birthday, sweet !
We stay at this hotel about once a month, it is really a great place, super well run, every one of the staff is just beyond nice and friendly. The restaurant I have felt for years is the best food experience in Hood River.
The Best Western Plus Hood River has spectacular views, comfortable rooms and a fabulous breakfast. We were delighted with the gourmet breakfast offered. It is located on the Gorge with great paths to stroll on and is convenient for people traveling with their dogs. The location is perfect for a couple minute drive to town.
Very nice hotel with beautiful surroundings. Very clean and well thought out. Staff is VERY attentive and helpful. Great restaurant and lounge. Terrific service and just classy all around. Heated pool, jacuzzi and work out area.
This was one of my favorite places to stay during our trip to the the Pacific Northwest. The view of the river from the room was gorgeous and the restaurant was superb. Hood River is a lovely town and this elegant hotel was a great experience. Simply the best Best Western I have ever stayed in. Hope to stay there again.
The Front desk staff was very accommodating to my disabled mother. we enjoyed out family time in their very spacious suite with an incredibly beautiful view! The breakfast servers were awesome young men and we enjoyed Damien the most, he was so pleasant.
Beautiful hotel with a great location. If you're looking for a pet friendly hotel with plenty of outside areas with a beautiful view this is the place. Location is right on the water and right on the walking trail along the weather. Breakfast was included in the main restaurant with a beautiful view of the river. The menu items were a plenty and was very delicious. Came with a pot of coffee and pitcher of water. Two thumbs up!!
The staff at this property were amazing. Helpful, happy and positive attitudes even when very busy. Breakfasts were amazing. Rooms were fantastic. We recommend to everyone who wants to visit Hood River!
The staff here are so friendly, the rooms are huge, and the river views are stunning. Great restaurant on property with delicious food and very kid-friendly, yet romantic Enough for a date night too. The pool!! Omg, it was so warm and with views of the river. So amazing. Overall we loved staying here!
We thoroughly enjoyed our stay at this hotel- exceeded expectations of a mid level hotel. It is definitely worth getting a room with a river view!!!! The staff were very accomodating; the breakfast was excellent and included. It's offered in their restaurant and off regular menu. Very unlike usual offerings in many hotels. We also enjoyed the lounge for dinner and usually don't eat where we stay, but it worked out for us to do so and we were very satisfied. The rooms are comfortable; there is a nice path to walk along the river. While it was too cold to enjoy the pool, the location by the river would be excellent on a nice day. We would definitely stay here again.
This hotel is an excellent get away. The staff are very professional and friendly. The hotel is very well done even with some construction going on. The view is so relaxing and peaceful. The food in the restaurant and the service was very well done.
Excellent price, service and great breakfast included with stay. Beautiful location on Columbia River with excellent views. Nice place to visit in any season. Great walking path on river runs right by hotel. Starbucks and gas station right next to hotel.
The hotel was decorated for Christmas. Very classy. The staff at check in, at the restaurant and also at the lounge were very courteous, knowledgeable and friendly. I felt like we were at a top notch, 5 star luxury hotel. The furnishings are a little outdated but everything was in good shape and the entire hotel is spotless. The bang for my buck was such a pleasant surprise. The dinner was delicious. I had clams and pasta, cooked to perfection. My husbands meal was delicious too (yes I had a bite!). The pool and hot tube are outside and heated so we were able to swim in December. There is also an indoor hot tub if you don't want to go out. The pool and workout room overlook the Columbia River. What a view! I will certainly book this location again. Looking forward to it!
Beautiful Hotel by the river. Delicious food. Great menu to pick from. Best complementary breakfast. Parking was close to our room. Hotel has heated pool. Room was very clean. Customer service is wonderful everyone was very nice.
Overall good experience, cant beat location and conveniece to downtown and the local area. Pool, hot tub and sauna are top notch. Rooms are nice but could use a little tlc. Lounge is a great place to grab a drink and happy hour. Breakfast in the restaurant was disappointing considering the space and view, service seemed aloof and disintersted, more menu options are needed or offer buffet
For our first trip to Hood River and surrounding area, I searched for a well-reviewed hotel, with convenient and good on-site restaurant, and a river view. BW Plus Hood River Inn seemed perfect. First impressions had me second-guessing the choice. The lobby was packed! The hardworking front-desk staff, with all hands on deck (usually there were two staff people, but they called for a third) did their best--but check-in involved waiting in line and took about twenty minutes. The lovely lady who assisted apologized, saying several groups had checked in simultaneously. So I figured this would be a busy business hotel filled with convention-goers and tour groups --not, as expected, the relaxing family ambiance we sought. Well, that initial fear was unfounded. That this BW provides for both large groups, as well as smaller ones, and all types of travelers, is a compliment to the employees and management here. Our room, with two comfortable, queen-sized beds, was large (seeming even larger with the wonderful view right out the sliding glass door), with two separate sink/counter areas--- one in the bathroom itself, one in the alcove opposite the closet. The bathroom looked recently upgraded and was spotless. Unlike many hotels which lack a place for used hand towels except on the counter, there were towel racks right next to the sinks. There's a small refrigerator, large-screen TV, iron, umbrella, eating table in the room. Other little things that you don't see enough, but which i appreciate: an old fashioned heat lamp in the bathroom (more and more rare) and two luggage racks. (Too often, a two-bedded room provides only one rack--as if only one guests has luggage!) The pièce de résistance? The large deck/balcony, with table and two chairs. Perfect place for riverside relaxation! Two guestrooms' balconies share the one large deck space, with a clear divider between them, but we never saw anyone on the other side. We could see the river, the hills across in Washington, the lovey lawn next to the river, and a great view of the Hood River Bridge. Aside from seeing large groups in the lobby and meeting rooms, based on the quietness, we would not have known there were many other people there. Our room was on the second of three floors, close to the farthest exit/entrance on the west wing side. Entering was easy, as the (free) outdoor parking lot is large...we could go straight into the corridor rather than through the lobby. Some reviews mention traffic noise from the bridge, but what we heard while sitting outside was minimal. Certainly oohing to disturb the peaceful ambiance. Once the door between room and balcony closed, there was no noise in the room. We had both dinner and breakfast at The Riverside Restaurant.I will review it separately, but for now, one word: excellent!!! A delicious breakfast is included in the room price, but if staying at the hotel, consider dinner there also, especially if you love Italian food. Thanks to the uniformly excellent staff ( apologies for not having everyone's names): the busy but gracious and patient front desk people on our arrival, Dani later that evening, Mireya in Housekeeping Dep't, Jasmine and Denise at The Riverside. Thanks BW Hood River for being part of our great vacation to beautiful Oregon.
Great property great food great service. I was extremely satisfied. VERY reasonable rate as well!! Prior to this stay I was using HIE which kost my business due to high rates, poor service & complicated, useless rewards program, never going back to HIE. HIE is acronym, figure it out.
We have stayed at this hotel for Thanksgiving for 4 years now. It has become a tradition for us. The restaurant food is great and the hotel and restaurant staff are way above the norm. We love this place!
My son invited us to spend Thanksgiving here with his family. We had a suite but the rooms looked great too. Oh my! Indoor and outdoor hot tubs, very warm pool, great exercise equipment and unbelievably gorgeous views of the Columbia River Gorge. Very nice walking trail along the river and nice little town....oh...and wineries!
This is an excellent hotel right on the river with great views. The restaurant is fabulous with reasonable prices. Breakfast was included and we actually had a choice of meals. Not just a breakfast buffet! The rooms were clean and comfortable and well prepared. Staff were friendly, helpful and courteous! Great customer service!
I stayed here with my family for three days at Thanksgiving. Every employee was professional and friendly: the person who took the reservation; check-in desk worker; cleaning staff. That was the most important part of the vacation for me. The room (#379) had a nice river view and balcony. Every thing was clean and comfortable. I cut my hand and the staff gave me antiseptic spray and a band aid. My toddler fell asleep so we were able to call and get a later checkout (we also checked in an hour early). This kind of reliably meticulous service is what makes us come back year after year.
Stopped for one night in Hood River and decided to try the Best Western Plus Hood River Inn. We had a wonderful stay, the motel and it's amenities are first rate. Beautiful views of the Columbia River from the public areas and a very comfortable guest room, also with a great view of river and bridge.
This is a lovely hotel, spend the few extra bucks to get a river front room! The outdoor heated pool and hot tub are awesome! There is also a dry sauna-wow! The rooms are nice and clean, but not fancy. The restaurant has really good food, service is friendly but a bit slow. Overall, we will stay here again!
We only live 45 minutes away but love to take a break in this rare river side lodging with pool, hot tub, and sauna with a top notch restaurant. The views can not be beat; except by the food and service in The Riverview. Jasmine provided us fantastic service for our anniversary. We look forward to the rest of our stay!
I stayed at this property for my birthday and was given a beautiful Suite!!! The view is breath taking day or night, and watching the trains and barges going up and down the river/rivers edge was so relaxing. The restaurant and bar were clean and beautiful. The lighting was perfect and the service was amazing! I would recommend this property to anyone looking to relax!
Great views, excellent service. Parts of the hotel are showing age, but it is very clean and really an enjoyable place to stay. They used to have a shuttle and I didn't see that - it was nice to be able to catch a ride up to down, which is a bit more than a short walk.
The rooms are very comfortable and afford a beautiful view of the Columbia Gorge. The people who work there are friendly. By staying at the hotel we were provided with a large, excellent breakfast with no additional cost. We also enjoyed a delicious dinner at the hotel restaurant and because we were guests had half off one of the meals. We enjoyed walks on a trail along the river and by a harbor. I highly recommend this hotel.
Love this place! Our room was clean which made it very comfortable. The view was amazing! this was mine and my amazing man first time in Oregon. I can not forget to mention Luis our waiter for breakfast (best breakfast)who need's to be a promoter for Oregon besides his Amazing customer service, Without him letting us know Oregon's most Beautiful must see location that should be seen for our 6 day stay. Most likely would have missed so much if it wasn't for him . Thank you so much Luis, I've been in customer service for 25 years and Best Western plus, in Hood river, Oregon has the best employees! See you all soon!
Hood River has become one of our favorite places to visit and it just became better with the discovery of this Best Western Plus which is situated right next to the historic river bridge on the waterfront along the river path which runs all along the river. Patio rooms along the river front, restaurant, bar, pool and jacuzzi all along the river front. It was beautiful and relaxing. Add to this a great happy hour and 5 star food in the dining room. Walked the river trail in the evening to watch the sunset and morning to watch the sunrise; amazing. Will return in the spring to have happy hour on the enormous patio which, of course, fronts the river. Did I say the pool and jacuzzi front the river?
Everything was as promised. Great river view room, free breakfast, hospitable staff, great pool and hot tub even in November. Nothing short of a fantastic stay. We enjoyed ourselves so much we are already planning another family getaway.
Very peaceful and comfortable hotel with amazing views of the Columbia River. Wonderfully accommodating staff. Conveniently located for sightseeing and exploring. The room and entire facility had great amenities-from the in room frig to the gym and pool!
nice view of the river, breakfast included with stay is a very nice feature, staff friendly and helpful. Hall ways clean and in general hotel is well maintained. But I do resent haveing to write a 200 word review
My husband and I spent 2 nights at this Best Western using membership points we had saved. We were very impressed with the setting right along the Columbia River. There is some construction going on in the front parking lot as they expand a meeting room, but there was still plenty of room to park. The hotel interior including lobby, hallways, rooms and restaurant are very attractive with warm, woodsy tones and decor. Desk staff were efficient and friendly. We had a spacious river front "view" room with king bed. It was well equipped with microwave, fridge, coffeemaker, desk, comfortable chair with ottoman, flat screen tv, closet and even 2 luggage racks (most hotels only provide one). The free wifi worked well. The bed was comfortable with plenty of pillows. Our only complaint might be some noise from the people next door when they laughed, coughed or had their tv going. It wasn't a problem, and was most likely because we had an adjoining door which isn't as sound proof. The free breakfast in the restaurant on-site was amazing! Guests can choose any entree item off the menu, and all of the food was well prepared and tasty. Service was also excellent. We didn't use the pool or hot tub because they are outside and the weather was cool, but they looked well maintained and had a view of the river. We would definitely stay here again.
Beautiful hotel, friendly, helpful staff and amazing location. We love to have their wonderful fish and chips on the deck in the Summer and watch the Columbia River roll by. We adore Hood River: walking and shopping in town and doing some wine tasting. The Hood River INN is our home away from home while visiting one of our favorite places to hang out.
clean place... some staff didn't seem friendly where as other staff went up and above the call of duty... well anyway the few negative staff and finding out people booking same day got same room for almost half what i paid in advance. is what greatly effected score..
By far one of the better BW+ hotels for the price. Friendly staff, clean rooms, nice TV and good WIFI. The river view is outstanding. Above all else the attached restaurant (Riverside) makes this the place to stay. I will review the Riverside under the restaurant category. If you stay here and are not a member this will make you want to join.
This was a good hotel. Clean and presentable. Staff was nice and accommodating. Bed left much to be desired in the comfort department. Price was a bit high, but, breakfast was top notch. I would stay here again
Hood River Inn provides a comfortable, convenient stay. The restaurant and lounge are well above the average one would expect in a chain motel. If you are looking for a consistently good meal and service in Hood River, this restaurant is the place. It appears to be a favorite of locals as well as travelers. Accommodation reservations are strongly advised year round. Hood River Inn is busy with business as well as leisure travelers.
My husband and I stayed here Oct. 5 and 6 2019. The view, the breakfast..wow! We have stayed in many Best Westerns but this one, although a little more pricey, was also more "fancy" and well worth the extra $$. I chose this hotel over others mainly for the river view and was not disappointed. It was nice to see the sun shining in the morning over the river with the mist rising! Our room was a river view King on the 2nd floor and was quiet, clean and comfortable but nothing spectacular. I only wished it had had a balcony. There was a nice paved trail that led to the little beach area on one side of the property where there was also a nice looking pool (but we did not use although some people were). It was nicely lit at night, too. This trail also led downtown if you wanted to walk there but we only walked as far as underneath the bridge and a little beyond to watch the boaters. We used this hotel as a "home base" to see Mt. Hood and the area so the location was great for that. The breakfast was amazing!! This was no buffet style, help yourself breakfast. Our server/waiter the first day was Luis and he was great! Very helpful to us. The dining room in the restaurant was very nice and big, overlooked the river and the food was absolutely delicious and they served HUGE portions, more than we're used to eating! The dinner, although a little expensive, didn't fail to please! There were a few negatives but not deal breakers, thus the 4 instead of 5 star rating. Our first impression was disappointing. The building itself is not that spectacular looking and the parking was tight, but there was construction going on at the time so that's understandable. And while the staff was polite, I have to say they did not explain anything about amenities or a pool/hot tub, canoes, walking trail, etc. We just found out by accident while walking the property. So I think the staff should mention what they have and not just assume we know. Also, the restaurant staff and front desk need to be a little more coordinated as one said the restaurant was booked, the other said there were tables and got us in right away. Other than that...no real complaints. All in all, we would stay here again. It is a lovely setting in a beautiful state.
I love this hotel & we've stayed several times! This 2 day stay was to celebrate a birthday & everything was excellent! Our large river view was perfect for the misty days! We were able to see many rainbows! The full breakfast is always a treat! I think it's the best free breakfast in an hotel! Our waitress was outstanding!
Go for the views and stay for the breakfasts! Next time I would definitely spend the extra money and get a Riverview room. We saw them while the staff was cleaning and they are amazing. The parking lot rooms are still lovely with comfortable beds and a more spacious layout then most hotels. The two highlights for us were 1) The heated pool and hot tub with River views 2) The menu breakfast and staff.
The Hood River Best Western Plus is a very nice place to stay. Rooms with a beautiful view of the Columbia River and nicely decorated. They have specials on dinner and breakfast which make the price of the room more affordable and the food is exceptional!
Our stay at the BW Hood River Inn was very relaxing. Resturant and Bar services were excelent and the hotel staff were very friendly and helped us find locations to visit in the area. We will book another trip at the Hotel.
Great location with wonderful foods! Noise from I-84 was rather disturbing in the night! You won't be able to turn on the fan to dilute the noise from outside -- you need to have either heating or cooling kicking on at the same time! A lots to do nearby! Be aware of waiting time for breakfast, it could be taking quite a while to be seated. But it is worthwhile waiting!
Beautiful location with walking path along river nearby. Easy drive to the falls and fruit loop. Breakfast was included and had a range of options. Dinner was delicious and received a discount for going green.
I'll start with saying I'm not a fan of Best Western because of their use of all paper products in the room and for their generally poor breakfasts served on all paper products - BUT THIS BEST WESTERN IS THE EXCEPTION TO ALL OF THAT! I would have given them a 5 star review except we had a king size room with a view of the parking lot - which was OK - BUT no way to open any windows for a little fresh air. The room was clean, the staff friendly and helpful, and there were GLASS cups and glasses in the room. Their breakfast included with the room fee in the Riverside restaurant was amazing. (I gave that restaurant a 5 star review) I would definitely recommend this hotel and stay here again but I would request a room with a river view and not so close to the freeway. There is also a nice path to walk along the river
Nice surprise, on the River our room had a great view, the restaurant was wonderful knowledgeable waiter you picked two great wines for us and recommended the best beer salad ever, and nice rooms too!
Awesome restaurant on the property, Cebu Lounge has excellent happy hour, the pool is amazing and gym equipment is nice. Great location. You will want to stay in the rooms with the views of the water. On-site watersports rentals in the warmer months and the easiest location to access Hi 35 which takes you straight to mt Hood, I must see while in the Gorge.
LOOKS NEW, BUT ISN'T I was teetering between a 3 or 4 rating for this hotel. It feels like an older hotel that has been renovated to look modern, but there are signs of wear in the room like mold around the bath and a bathroom door that didn't look like it had been replaced in the reno. What pushed it into a '4' was the friendly service and the unexpectedly good on-site restaurant. It's also conveniently located within a 1 mile walk of the town and has a nice location on the Columbia River. There's free outdoor parking and a newer outdoor pool and hot tub with a view of the river. We were fortunate to have been upgraded to a King Executive Suite (We must have smiled right!) which had 2 sinks, a tub/shower, iron, hair dryer, an umbrella, flat screen TV and a balcony with views of the river. The complimentary hotel toiletries looked upscale, but the shampoo didn't foam up very well. The room was quiet. NOT YOUR AVERAGE HOTEL RESTAURANT We were given a coupon for the restaurant -- buy one entree, get 50% off another -- which we used. There was an hour long wait for the restaurant, so we sat in the bar seating area, which was fine except the view wasn't as good. The food is locally sourced and was surprisingly excellent. I enjoyed salmon over gnocci with fresh veg and a glass of white wine. We spent an afternoon in the town of Hood River although I didn't think there was much to see. This really was just a stop to rest our heads before continuing on our self-drive along the Columbia River before returning to Portland. If you found this review useful, please click the thank button. :)
This was our first stay at a Best Western Plus and we were surprised at how nice it was, compared to other Best Western's we have stayed in. Our room was on the 2nd floor and was nicely appointed, as well as being freshly updated. The staff at the hotel was very nice, right down to housekeeping. Breakfast was a total surprise, as our meal was as good as anything you might expect in a nicer bistro, and it was nice to see a menu that was devoted to locally sourced ingredients. The grounds of this establishment are great, as it is located next to the river and a walking path into town. The only downside of this location is that it is located next to the bridge and can be noisy, depending on where your room is located. Even so, I wouldn't hesitate to book a room here again. A very good value for the money and the staff is excellent.
Very nice location on water. We had executive level room on water. Not cheap. The biggest issue was an old heater/air conditioner that was very noisy, sounded like a model T Ford whenever it cycled on. We complained to staff but it was late at night and did not want to change rooms. Also the lobby bar and restaurant were crowded with noisy conventioneers so we ate elsewhere. We did have the free breakfast the next morning and it was mediocre.
While travelling through we just stayed one night, but for the food, I would have loved to stay longer! We had a delicious dinner and excellent service. The room was on second floor too close to the bridge. The noise was disturbing and stopped me from sitting on the balcony and watch the river and the birds. The breakfast was the best I ever had on this trip or even during al trips to the US over the last years. It even topped the delicious dinner. There's great food freshly prepared with the best ingredients and seasoned in the manner of high class restaurant.
What a wonderful hotel!! River front views and snow to boot! The room was extremely well appointed, quiet, and exceptionally clean. The Riverside Restaurant had amazing food and an exceptional wine list. Plenty of amenities, and super close to fast food and mini marts. Amazing views from the Riverfront Suite, and I was lucky enough to watch the river as snow fell all around.us. I stayed for business, but I'll definitely bring the family back.
Perfect location right on the river. Get a river room view if you can as that was excellent. Restaurant was good although a little busy and would suggest going to breakfast early. Bed was slightly uncomfortable but that was a minor concern. Great hotel in a great area.
We always stay here when we are in the Hood River area. The service is excellent as well as the restaurant, location, view and service. I always recommend it to people if they are coming that way. We will be back!
We were in Hood River for a family wedding. People are staying in many different places with mixed reviews. This hotel was fantastic. Great views with wonderful walking path along the river. The rooms are clean and well appointed. The complementary breakfast was delicious with many options to choose from. I would highly recommend staying here.
This was the perfect location to stay after a family wedding. Clean and spacious room, comfortable bed, quiet. The best part was the complimentary breakfast in the Riverside restaurant. Order off of a varied menu. Much more than the do it yourself buffet I expected. All enjoyed their food - chorizo frittata, protein bowl with lots of veggies and quinoa and lentils, and hash.
The Best Western Hood River Inn is located at 1108 E. Marina Way, Hood River, Oregon, telephone 541-386-2200. It is a Best Western Plus facility which includes amenities such a beautiful swimming pool & workout facility, restaurant and small business center. So, accordingly, this is not a bargain/discount-type property as it presents a somewhat higher standard of accommodation. Also, the property is located alongside the Columbia River with a beautiful view – further enjoyable by taking a nice walk along the pathway provided along the river. And the hotel is easily accessible from Interstate 84 for those traveling by car. The hotel is nicely laid out with the main building being connected to 2 wings containing most of the rooms. This layout allows a feel of privacy as the wings are spread out with a beautiful view for those rooms on the river side. Although the hotel appears to have been built several decades ago, it still has that elegance look even though a bit of aging can be detected – and, however, the luxury element it must have had when new no longer exists. The hotel offers free wi-fi, discounts, and reward points towards free nights. Also dining is available at the Riverside Restaurant and contrails available at the adjacent CEBU Bamboo Lounge, both located in the main building. Our room was large & comfortable with a king-size bed. The bathroom was typical “hotel” in both size & layout. The room had both a microwave oven and a refrigerator. It had a nice desk. Parking was free and excellent. And the staff was particularly attentive and friendly. We also noted that the community appears to host a fair amount of tourism and special events such as weddings and business meetings which attracts a fair amount of activity and guests to the hotel. In our case, it was a wedding. Advance reservations are recommended.
A great location with solid amenities (e.g., the pool). Comfortable rooms and helpful staff. The included breakfast voucher makes for a delightful hotel-provided meal. Not a "resort" experience if you're looking for that, but it's had to beat!
Hotel is right on the Columbia river. Room was very clean and comfortable. The included breakfast was excellent. My only complaint was the parking. Many people come to use the bar which takes away from guest parking.
This hotel is absolutely beautiful. My room faced the river. The rooms were very clean. The staff was amazing. The food was delicious and the staff serving were very kind and on top of things. I highly recommend this hotel and hope to come again. Was here for my son's wedding, and the hotel was very relaxing and welcoming.
Hotel is a decent size.West & East Wing.Nice path in back of hotel to walk near river.Bed was good & pillows.A/C doesn't turn off. Big room. Towels & toilet paper alittle rough on skin. A green hotel,which is great. There is a restaurant connected to hotel.You get a coupon for breakfast,which is free. And a discount for dinner. Food was excellent both times. Sat outside on deck by river,was really nice.
Headed to Spokane and needed to stop for the night. What a lovely surprise! Everything from the room, pool, river view, restaurant and staff was perfect! Will definitely return for a longer stay! Absolutely wonderful!!!
We splurged and stayed in the Waucoma Suite in the west wing. This river view room is actually two standard rooms size. The right side is the living area and kitchen. It has a sleeper sofa, two stuffed chairs, dining table and chairs, and gas fireplace which does heat nicely. The other half of the suite has the king bed ( very comfy), and a nice stuffed chair. This is a handicapped room. We have a daughter in a wheelchair. The room was very accessible with extra wide doors and plenty of room to maneuver in the rooms. Bathroom has floor level walk in large shower equipped with handrail, folding bench, and a very adjustable shower head on hose. Both halves have access to large private balcony over looking the river. Second floor unit, room 263.
Good sized room, close to the river walk which takes you right into the cool brewery area, excellent bar/restaurant, gym, scratchy sheets and ruffff towels but the free breakfast is huge plus...pillows were solid
The setting for this hotel is beautiful and peaceful, right on the Columbia River. We've stayed at this hotel at least 7 or 8 times over the years - but it is running down - and am not seeing a lot of updating in the rooms - and on our last visit - the AC needed to be on as it was warm in the room - but it produced a highly offensive odor. So, we needed to open the sliding door for air at night - but there was no screen on the door. Breakfast was "tired" - in that the menu is losing its variety - and it took a long time to get served. I don't know that there is a better hotel in Hood River, OR - as this one is probably the best location. But I'd like to see the hotel put some money into some updating to justify the high cost of their rooms. We like to stay there at least once a year - but next year, I'll investigate another spot.
The hotel is clean and updated, however, there is some maintenance that should be done to the exterior. The staff is friendly and helpful. The food is not celiac-friendly even though the menu offers gluten-free items - beware. My husband said the food was very good.
Stayed one night in this beautiful Hood River resort.. never wanted to leave. It's just a short , easy walk to downtown Hood River, a fun little town with friendly folks. But once settled in your room , you most likely won't want to leave. Truly a unique one of a kind place. Hope to return!
We arrived later in the evening. greated, assisted, and care for in the best way possible. Our room was facing the bay on the top level. The balcony was clean and so was the room. All in all wonderful
We had never been to the Hood River area but were there recently for a wedding. The staff at the Best Western Plus was outstanding. A very nice and friendly large bar area. Our waitress Kaeven [sp?] gave us outstanding customer service. The food in the restaurant was amazing. We had not planned to eat most of our meals there, but the extensive menu kept us coming back.Breakfast was delicious and there were many choices. Dinner was amazing with the homemade pasta dishes, plus many other dishes. The location, on the river, had gorgeous views. We enjoyed sitting on the deck at dinner time. The hotel was very close to everything we needed to drive to and we enjoyed the walkway convenience of walking into town.
This hotel provided a central location to all local site-seeing activities. Off-site fast-food chain restaurant and coffee shop within 100 yards of hotel, walkable. Easy freeway access and two gas stations are super close. I thought my room was a little pricey but it was Labor Day Weekend. Restaurant breakfast was good both times but get there before 8:30am to avoid crowds. Free coffee setup outside restaurant before breakfast.
My husband and I stayed one night in Hood River and were very pleased with the Best Western. The views from our ground floor room were amazing. The hotel also had lots of great amenities to include an umbrella in the closet for rainy days! It is a little over a 1 mile walk to downtown along the River path which is beautiful. Service was excellent and room was clean. The only downside was the mattress... it likely needs to be replaced.
Very nice accommodations with a nice lounge and restaurant with outdoor deck. Very close to the water and views were great of the Columbia. Walking distance to downtown and riverside trail. Mt. Hood is an beautiful hour's drive away.
The staff, restaurant, view, and the rooms could not be better. This place is one of those hidden gems of the Northwest. We spent five nights at the hotel and ate at the restaurant at least twice a day. Go there you will be happy!
This hotel is fantastic. Great location, room, food and proximity to Mount Hood. The room was very good size and the bed was very comfortable. We received the free breakfast option and the food was fantastic.
This is the second year the family has met up in Hood River and stayed at this hotel. It has a variety of accommodation types, the staff is great and the free breakfast is in the restaurant overlooking the river and is well above the typical free hotel breakfast. The building is a little dated but it didn't seem to be an issue. Both the pool and the gym are very nice and we were able to walk to a lot of different sights including into town. We also had a great time a happy hour in the bar. Highly recommend this hotel.
The location of the Best Western is great! It is right on the river and beautiful. The restaurant onsite had amazing food and a fabulous choice of wines. The beds were very comfortable. The only thing I did not like for the cost ($307 per night) was that the towels were old and rough on the skin, the fitness center is REALLY small and there were a lot of stains on the carpet (doesn't look too clean), the pool looks way bigger on the website - I went to the pool and couldn't even swim/ layout because there were so many people and there weren't enough chairs - about 8 people were laying on the ground.
Good location. It is truly right on the water. The views if your room was on that side of the hotel would be great. The air con unit was noticibly loud and could not be turned off. The bed was one one of those ones that was soft enough or old enough that it was like sleeping in a hammock. Be aware that the "main floor" is actually the basement or lower walkout so accessing it from the lobby level floor with luggage is not recommended. The included breakfast was quite good and the staff were all very helpful.
The hotel was booked by my HR department so we I arrived I was unaware of the facilities here. When asked if I wanted a map of the Inn, I of course said yes but instantly got the impression this was a hassle for her. The room was clean and well stocked with a fridge, microwave and coffee maker but no coffee mugs. The view on the 2nd floor was nice with having the Columbia River right there. I liked the fact they have a Green program where you can decline cleaning service for your room. What i'm disappointed about is after getting home I was informed from a co-worker that Breakfast is included but I was not informed of that at check-in. Would have been nice to know the options available at the Inn.
Lovely location excellent staff and service spectacular view of Hood River had a wonderful time celebrating with our family and friends. The restaurant was wonderful the food quality was wonderful and delicious the restaurant staff very friendly and always went out of their way to respond. The ambiance of the restaurant was wonderful. Great choices of gluten free food. The view overlooking at the Hood River was just breathtaking. The gym was very clean with beautiful view. Highly recommend for people with kids it seemed all age groups had wonderful time.
Hotel is beautiful inside and out. Have stayed here before and was very pleased. Was disappointed that I had no closet or place to hang up clothes. The bed was comfortable and always love a room with microwave and refrigerator.
Stayed in the 2 BR Suite on 8/11/19. Amazing property. Terrific waterfront view, excellent beds, 5 star hotel quality dual head shower. Erik the front desk supervisor was excellent. Stunning pool with an indoor and outdoor hot tub. We LOVED everything about our stay including the free breakfast. TIP: GET TO THE RESTAURANT EARLY FOR BREAKFAST TO AVOID A WAIT AMAZING STAY!!!!
Summer months and traveling solo so sprung for the executive adult only floor. Very clean, great view, quiet, friendly staff. The on-site restaurant was wonderful with outdoor seating as well. Walking distance to town and the riverfront activity area too. Ample parking. Would stay here again.
This hotel is located right along the Columbia River with many room offering river views. There is a nice safe walking path along the riverfront so you can get out and enjoy the beautiful scenery. The rooms are very clean and modern. The hotel has been well maintained and has a warm comfortable feel about it. Staff is very friendly also. Very nice to have a complete restaurant right there also.
Beautiful and clean property right on the Columbia River! The pool was perfect. The Riverside restaurant on property was excellent for breakfast (went someplace else for dinner) We can't wait to head back:)
This Best Western was one of my favorites . The location is amazing. You can't beat the view. Make sure you eat in their restaurant right on the river! It is close to all the major water falls too. The rooms were clean and comfortable.
Excellent Best Western, one of the top 3 I have stayed in. Hotel restaurant is exceptional. View of Columbia river is outstanding, and paved path along the river is a nice way to get some exercise after a long drive.
This hotel is beautifully located along the Columbia river with excellent views of all surrounding areas. The service is excellent with caring and helpful staff members in all areas. The restaurant offers varied meal choices in a beautiful setting; breakfast is offered with table service in a clean environment.
Location from our two bedroom suite was fabulous easy to watch traffic on the river under the bridge from the patio. We were walking distance from everything downtown. The rooms were reasonable size and included a kitchenette Plus living room area. Bathrooms are pretty small. Carpet is old and dingy. Cabinets are as well. This place is sold out almost all the time because of its location. I think that is why they don't bother to update it. The staff are superb and our stay was great. We had a great time visiting the downtown area and doing the loop for Wineries and other neat places to see. Definitely due to go to the lavender Valley. Wish I could give this place a higher rating but it's just not going to get that higher rating from me when the shower has barely enough flow and the rooms are so dingy. Would I stay here again? Yes probably would but I just want people that read my review to know what you are getting. I hope this helps. Chris
Easy check in. Plenty of parking close to room and easy to get luggage in also. Clean room with great view of the Columbia River. Got a nice bagged breakfast to go with water, and apple and granola bars.
When we go to Eastern Washington we always stay here as a half way place to relax and not drive so long. The room is always clean and comfortable and the view of the Columbia is great. They have a great bar and have a good bar menu. Lots of TV monitors if you're a sports fan. This is our favorite place to stay
I stayed for a weekend and thoroughly enjoyed the property. The hotel is quite large and very wide. If your room is at the end, a bit of a walk from the front desk is involved. Luckily, there are many different entrances to shorten that distance. Great views on the river side if you want, but good light on the other (parking lot) side. Rooms very spacious and clean. Had all the amenities needed - fridge, microwave, chair, desk. Appreciated the double sinks in the room. One in the bathroom and one outside the bathroom. Room showed a bit of age - chips in the pain on the wall corners or the doors, but in overall good condition. Comfortable beds. Fitness center was a bit of a disappointment - only a few machines and no hand weights. Can't beat the view of the pool area and river while working out. Free breakfast in the hotel (except for gratuity) was a nice touch. A bit further from the true downtown for walking, but very easy to get around. Would stay here again if in Hood River!
Rooms were clean, hotel staff was very friendly, food was very good and we really enjoyed the outdoor pool. We stayed at the Cascade Lockes Best Western and Hood River Best Western. Both hotels were great.
After a long, cold, and snowy winter, we decided to go north and explore the Columbia River Gorge. As we are Best Western customers during most of our travels, I reserved a room at the BW Plus Hood River Inn. The reservationist on the phone was more than helpful and encouraged us to spend four nights exploring the region. She also was able to give us a room on the "executive" floor....no kids and no pets. Upon opening the door to our room, we were thrilled! The view from the sliding glass doors and wall of windows was of the Columbia River and bridge. There was a small balcony outside to watch the life on the river pass by...barges, windsurfers, boats, jet skiis, etc. The room was very big, with a king-sized bed, 2 comfortable sitting chairs, a desk, another chair, tv, large bathroom, etc. The room was so quiet at night and absoulutely perfect for us. The complimentary breakfast was one of our highlights to the stay as you order anything you'd like off of the menu. (entree and beverage). To our surprise, the food in the restaurant is absolutely delicious and we found ourselves happy to stay in after a long day of touring and have our dinners on the outdoor deck enjoying the river and cool breezes. My only complaint regarding our room would be the mattress. There is just one single mattress (no boxsprings) and we found that we both slid towards the center at night. The bed wasn't uncomfortable but could be much better. This BW hotel is not cheap but for what you receive (stellar view, excellent food, large and quiet room, central location to explore the gorge, etc.), it was perfect for us.
Hood River is a unique area on the Colombia Gorge. The BW is right on the river and had gorgeous views. While it has been here for a while, the rooms have been updated and are very comfortable. The dining room includes inside and outside seats, a perfect place to relax and enjoy excellent food, great service and beautiful views.
Our group booked a conference for around 100 at the Best Western Plus Hood River Inn. The facility is tired. It has serious accessibility challenges for disabled people. Too many stairs, no ramps, and a disfunctional elevator to the conference room. The room was overly hot and could not be cooled down to a reasonable temperature. The conference food was very good. Rooms at the west end, near the bridge are NOISY. Our room ($300+/night) had broken door handles/latches. If planning an event, spend a night in the facility BEFORE booking it.
Beautiful hotel and everyone that works there is super friendly and helpful. It is like a Disneyland experience. The restaurant and bar has delicious food, great selections. Rooms are large and comfy. I highly recommend this hotel
Hotel was very clean, staff was friendly. Full menu breakfast was included in our stay. In lieu of having our room cleaned, we could receive 500 points per day or a $5 voucher which we used for a nightcap! The pool was great....clean and had a glass surrounding to protect from the wind.
Nice older motel right on the Columbia River. Our room was spacious and comfy. Best part was the room had a patio door, which opened onto a sitting area overlooking the river. Great walking path along the river, and you can also go down on the dock. Nice restaurant on the premises, with two bars, although service was a bit slow. Complimentary breakfast entree, which we ate on the patio. Had a yogurt breakfast with strawberries, bananas, and granola. So good, and such a large portion that I couldn't eat it all. My only negative comment is that this establishment is a haven for dog owners, of which I am not one. Be prepared to be inundated with dogs all over the grounds. I would like for the hotel to maintain non-dog owner rooms, as I don't like staying in rooms that have been inhabited by animals.
Right on the river and dog friendly! Felt like a resort. You can even leave your pup in the room to enjoy the pool or dinner at the restaurant. We would gladly stay here again. Also big comfy king beds!
This hotel has a lot going for it. It is located right on the Columbia River. Half of the rooms face the river and many of them have balconies or patios. My room was on the executive level in the east wing. Had a balcony facing the river. Every morning guests receive a free breakfast in the dining room with indoor or outdoor seating. Food is high quality. Enjoyed dinner there one evening on the outside deck. Very pleasant. Nice paved pathway in front of the motel. Outdoor swimming pool overlooks the river. We could always find shade by sliding some chairs closer to the fitness center. Next to the parking lot is a McDonalds and several gas stations. Great place to stay!
This is a beautiful hotel located right on the river. Great proximity to restaurants and bars. There is a water sports rental place next to the hotel which has jet skis, kayaks, paddle boards, kite surfing, and more. They offer lessons and are reasonably priced. Short trip across the bridge to Washington for white water rafting.
We had a really nice stay here on our Oregon vacation. The water views are beautiful. Can tell it's an older hotel but it was clean and our room was spacious...just some normal wear and tear here and there. The kids enjoyed the pool. It was a convenient spot for the activities we wanted to do in the area. Would definitely recommend to others.
I stayed in the "East" wing on the 3rd floor/King room with river view and balcony. Was amazing! I was close to the pool/hot tub/fitness room, and it was busy during the day, but still quiet in my room. Room was clean, everything was in good working order, bed was firm, but not too firm, and the room was quiet. The included breakfast was wonderful, was sit down/menu in restaurant, not buffet style, very good choices. There is a waterfront walk that is about 2 miles roundtrip, was a nice evening walk. The pool and hot tub are very nice & clean. I was there in July, so it was VERY crowded with parents & children having a great time. We opted to goto the Sandbar on the Columbia River and play int the water there. We ate at the Hotel Restaurant 1 night, the food was great, fried Calamari was amazing and it was a Huge portion for 2 people, service was good. If your going during peak travel time I highly recommend making a reservation for the restaurant, we did, and so glad we did because the wait was 40 minuets. This Hotel is close to downtown Hood River, Fast food is within walking distance, 2 gas stations within walking distance with mini markets. It's in a very nice setting. Would highly recommend and will stay again.
We had breakfast in the lounge the last two days as the dining room had a 20 minute wait. We were fortunate enough to have Cory wait us on both days. As someone who has been, and still is in the restaurant business for 40+ years, I have to say he was exceptional. He greeted us well, made good suggestions and was attentive throughout the entire meal. He also took time to engage us in conversation in the little time he had. Cory is what every employer would want - what a great ambassador for your property.
What a wonderful surprise! We had just finished a week's vacation with our family in Sunriver and had planned to head to Portland for a couple of days before heading home. However, our son and his family had stopped at the Riverview restaurant and raved about it and the location so much that we decided to spend our time there instead. This is not your ordinary Best Western- it was special in every way. Patio restaurant Riverview was so yummy and varied for breakfast, which is included in price of room and every dinner was delicious as well. Location on river was beautiful and we could easily walk to town too.
Being right on the Columbia River and dining on the outdoor deck made this stay that much more enjoyable. The staff and accommodations are top notch. (Bed is a bit soft for our taste, but then that's all relative.)
The Best Western Plus in Hood River is beautifully located right on the Columbia River. Their Riverside Restaurant serves nice waiter service breakfasts (included) and great dinners. When we checked in we found a leak in our bathroom and when the front desk was notified us they changed our room with no hassle. The pool was also out of service on our second night. Except for these service issues it was a lovely stay.
Lovely room with balciny overlooking Columbia River and bridge. Full Breakfast ordered from menu included and coupon for 1/2 off 1 entree for dinner. Large shower with nice shower head. Fitness center and may have canoes for rent, unsure but could see some on property. Attached restaurant good food and service.
Along with visiting friends we had lunch on the deck of the Best Western and had a great lunch! The deck looks over the Columbia River and the windsurfers and kiteboarders provided excellent entertainment. Though windy on the river, the deck is not windy and is quite pleasant plus the food was terrific! I've eaten there 3 times and have thoroughly enjoyed my food each time. I'm stuck on the Cubano sandwich which is the best I've had.
Wonderful setting by the river with the best free breakfast anywhere we have ever stayed and that is all over the world and 5 star hotels! They have a jewel of a cook. Dinners amazing too. I love sitting on the deck by the river or swimming in the pool or walking by the wind surfing. This is the perfect place if you are not bothered by distant highway noise. I just think of it as the ocean.
Best viewed room, temperature control pool, extremely good breakfast and super service. I highly recommend this property for stay. This is on the beautiful location too. Staff was very helpful. I enjoyed my stay
We stayed there last week. This is a truly beautiful hotel. The room was in beautiful shape & faced the Columbia River. It was not far from route 84 but we never heard the road. The room was very nice sized & in excellent shape & had a nice balcony. The breakfast which was included was honestly 5 star & the restaurant was also beautiful & overlooked the river. You can even eat outside & opened early, 6am which was great as we wanted to get an early start hiking. Access to town was very easy as was access to 84 east & west. We really were surprised at how much we enjoyed this hotel. Staff was very nice too in the restaurant as well as front desk.
This hotel is amazing! The guest room was comfortable and fashionably decorated. The restaurant was truly a fine dining experience. The outdoor heated pool and hot tub overlooking the mighty Columbia River. Just everything about this hotel was magical and wonderful!
I had a notion that Best Western was a lower niche in the hotel industry. It may well be, but this property was outstanding by any standard. Staff, amazing and very helpful, suggestions galore; accommodations, first rate; restaurant was remarkable.
I usually avoid the Best Western hotels like the plague, but this one with its fabulous location on the banks of the beautiful Columbia River is exceptional! It has a couple of faults, though, which kept me from giving it a five-star rating. Firstly our “BRIDAL VEIL SUITE” is located so close to the bridge across the Columbia to Washington state that there is constant noise from the cars and trucks! Secondly we do not drink black tea and that was all that was available in our suite. When I called the front desk they said that I could BUY some green tea from their restaurant! I walked to a nearby convenience store and they gave two green tea bags for free!
This is a beautiful hotel located right on the Columbia River. Updated rooms overlook the river as does their restaurant where they have both indoor and patio dining. The food is delicious, their wait staff is always friendly and they serve local wines which is a bonus! The ambiance is warm and welcoming. One of my favorite places to visit if I only have a few days available for leisure travel and they're pet friendly!
Large and spacious rooms in a modern hotel. Easy walking to bars and restaurants on the Riverwalk and into downtown Hood River. The Riverside Restaurant on premise is excellent. The bookkeeping at checkout was very confusing and took some explanation.
This was not our first trip to stay in this hotel, and we were thrilled to get to be back. The views are magnificent. The staff is amazing. The food is great. Overall a wonderful place to stay. If we are back in the area, we will definitely stay again!
We booked a last minute overnight here and we didn't know what to expect. We were just happy to get a room at the last minute. We had our dog and we were worried they may not take us. They did! IN fact, they gave us a generous bag of doggie treats and arrange to get us a room on the ground floor with sliding glass door to grassy area! They also gave us coupons for FREE breakfast and discount dinner at their restaurant. AND THE FOOD WAS AMAZING. The room literally opened up to the beautiful view of the river and walking path directly to the main beach front. I will definitely go here again and recommend it!
This is a very nice place to stay. It has nice views of the mountains and the nearby Columbia River. There is a nice restaurant on the property and breakfast is included in the price of the room. Discounts for dinner are also provided. This is not the nicest Best Western property I have stayed at, but it is close to the top of the list.
The hotel is fine, but the front desk issued other guests room keys to my room, and they walked in on me while I was in bed. I was mortified, especially when the guests stood outside the door, demanding to know why someone was in THEIR room, as if it was my fault. Hotels should ensure privacy and safety, and sadly BWPHR fell short. I felt unsafe and worried during the rest of my short stay.
I enjoy a day trip to Hood River when the weather is beautiful in Oregon but this last trip I decided to spend an evening close to town. Admittedly I'm a bit of a snob when it comes to accommodations and I was excited to find that the high ratings online are true! Best Western Plus is an incredible property located along the river and their restaurant Riverside is outstanding! So amazing we ate breakfast, lunch and dinner there!
This was a clean, contemporary, comfortable hotel with great staff and service but the absolute best part was the view from the restaurant and the riverside walk. Beautiful outdoor pool, water activities and great food. I'll be back with my family!
Currently still here. First trip with daughter in years. Specifically called front desk to check about pool/hot tub, bike rentals day before our arrival when booked room. Guaranteed in service, not being renovated. Well, that was wrong. No access to hot tub and “heated” pool frigid. Had that been known would have booked more reasonable priced hotel closer to downtown. On top of everything staff incredibly rude when checking in, and there was dirt/sand in the beds. Would NOT recommend. Horrible experience, especially considering paid $550 for two nights!!
Beautiful View, Great for pictures. Beautiful landscaping and Marvelous Restaurant. The View from the Restaurant was Spectacular, well worth taking time to just relax and watch the water. Great food Amazing.
Excellent breakfast and service from Cory at the Bar! Really went above and beyond to make sure youâre experience was the very best it could be! Our room was clean, large and had a lovely view of the river
I'm not a person that writes reviews very often but I just have to in this case. We spent the night here on June 6th and the stay was wonderful from check in to check out. Every staff member we came in contact with was friendly and helpful. Free breakfast was an unexpected surprise with superb service from dining room staff at both dinner and breakfast.Room was large and very clean with nice view of the river from the balcony. I honestly can't think of one negative thing to say. Thank you and keep up the wonderful work!!
From first contact to end of stay, I cannot say enough good things about this hotel. I recently took my wine education group of 14 to Hood River and everything was exceptional. This is a great hotel with beautiful views of the scenic Columbia River, a river walk with a path that can take you for miles along the shore, and excellent food. The breakfasts are superb, as are the dinners, which was truly a wonderful surprise. Kudos to Sales Manager Kathleen O'Connor McNew for managing our group lodging and dinner reservations, and to the entire staff for their excellent hospitality. We also appreciated Kathleen's knowledge of the area's wineries – her recommendations were so helpful and spot on. Everyone in our group absolutely loved their stay!
We have stayed at the Hood River Best Western Plus hotel on three different occasions. Our experience just gets better with each stay. Rooms are very gernerously sized; ample staff; setting on the Columbia River, with great views; fantastic dinners, lunch and breakfast on the deck of the restaurant (great selection on entrees), etc. all at a most reasonable price ! All in all a wonderfully relaxing experience with all amenities at a modest price.
The room was clean, spacious and had an outdoor balcony area. All of the staff were friendly and professional but our waitstaff, Juvenal was particularly attentive and made sure everyone in our party enjoyed a wonderful meal. When I told him i loved chocolate but couldn't eat the cupcakes (gluten intolerant), he brought out a sweet that was perfect for me. Thanks Juvenal for going above and beyond - the flourless chocolate cake was scrumptious!
I opted for a river view room and it was excellent. Good restaurant on site with views. We would certainly return - in fact I started a plan for our next visit. It was a fair value for the restaurant credits included with the room. Wish we had time to use the pool and exercise facilities. Will certainly try and visit again - even if it means going out of our way.
We only stayed one night as it was a stop over on our road trip. The room was clean, comfortable and looking out over the Columbia River with a balcony. There is a nice walking path (paved) along the river from the hotel and around an adjacent marina to a park, just enough for an evening walk after dinner at the Riverside restaurant which is in the hotel complex. A Starbucks across the parking lot and river toy rentals makes this more of a destination location rather than the stop over but either way it was a nice place to stay.
We always try to stop here for lunch, it is always a treat to sit on the deck and watch the birds, ducks, and also wind surfers in season. The view of the river is hard to beat! The food is excellent, and the prices are good. We didn't have a chance to stay at the hotel, but we make sure we stop at the restaurant.
Love the Best Western Plus. Always a must to say at when heading to Hood River, Oregon. Excellent amenities along with fantastic customer service by staff! Food is excellent and the daily complimentary breakfast makes your stay well worth the experience.
Don't expect to spend much time on their beach. Old carpet washing up and basically a gross space with so much potential. Disappointing. Beautiful outdoor dining space though and really spectacular at night when all lit up. Breakfast service was slow, took an hour for eggs and bacon then got charged for a to go container when we were late for an appointment because of the slow service. Room was recently renovated, a sort of lodge-like feel. Not my style but clean. Worth noting we were promised "treats" for being Best Western loyalty members but never got any, not even sure what I was supposed to get but I'm sure not worth making a fuss over. All in all, one of the better choices in Hood River but definitely not living up to it's potential of being a property right on the water.
The restaurant has wonderful views up and down the Colombian river and across to Washington State. The quality of the food and the service is excellent. Very good value for money. I would highly recommend this restaurant.
Enjoyed the river view from the room window. The swimming pool and hot tubs were quite decent and large enough to accommodate usage. Nice walking path to other areas. Property is in good condition and our room was clean and everything worked well. Pretty quiet too for sleep! Mattress and pillows were comfortable too. The front desk staff were great at processing check in, addressing all sorts of questions and in working with me when I had to leave earlier than expected due to illness. Kudos to the staff! Lounge and restaurant were nicely designed and the breakfast was very good. The only downside is the light that protrudes into the room from outside lighting.
We did not have reservations, check in was very friendly and accommodating . We were only able to stay for one night as they were fully booked for the weekend. We had a beautiful full view of the river from the 2nd floor. We were given a discount for dinner in restaurant which was great , and a free breakfast which was absolutely best breakfast I have eaten ( will review restaurant separately). Very clean and comfortable room.
A wonderful time in Hood River Best Western, the area has great food, beer, hiking and shopping. This hotel is excellent with a wonderful river view. Rooms are quiet, and clean. Highly recommend the Hood River Best Western.
This location is far enough from I-84 that the rooms are not noisy. River view rooms have a great view of the river and there is also a jogging path. The restaurant serves very high quality, freshly prepared food! Very reasonable price.
Our stay was so nice. The location on the river is lovely and relaxing. Very nice staff. The restaurant was excellent (dinner and breakfast) with great gluten free options. Room was very comfortable. We will return
what a beautiful location along the Columbia River. We loved that you can walk anywhere from this Hotel. The rooms were clean, the staff were very friendly. The pool area and outside sitting area very clean.
We stayed in the suites near the bridge. The walls between suites need noise abatement upgrades as we could hear neighbors talking. Food is very good, however I strongly recommend service at the bar, because restaurant staff are very slow. Guest service = top notch.
Best Western Hood River is on the river, with river view rooms. I had a voucher for a free night and was given a river view room; it was very pleasant. The amenities are great although I did not take advantage of the fitness center or pool. The service from both the front desk staff and the restaurant staff is wonderful. The food in the restaurant is great. This is a consistently nice place to stay.
A fantastic hotel - great location right at Hood River - beautiful and well kept grounds - super friendly staff - very nice and clean rooms - very pet friendly - simply a wonderul and delightful stay.....
If you really want to feel like your out of town and ready to relax book a room at the Hood River Best Western! They have amenities that can suit any traveler--even an on-site lounge and restaurant. Also, their complimentary breakfast is super yummy and always satisfies. I have stayed at this hotel several times and it never disappoints. I get a good night sleep and there are many restaurants and other activities to do in the area.
The check-in was the only pleasant part of this trip. We checked into our room and was taken back at how old it looked. the bathroom was small the beds just average, very small TV and the pillows average. It was like staying at a cheap chain but this was Best Western. We have been accustomed to much much higher standards. We were a family on Vacation to see the waterfalls and they had no information about them. But that was not the main issue, they have this beautiful property on the Columbian river and we got a wonderful view of a parking lot. The hotel was far from being booked as we walked the path along the waterfront and saw more than 25% vacant. The breakfast is off menu, was excited about that until the options were, to say the least strange. We have a broad range of tastes but found it a challenge to find anything we even wanted to try. Dinner at the restaurant was even more horrific, we were not satisfied with our meal once again so when the waitress came by to see how we were doing and asked " how is everything" I replied "not good at a" Her response was " That's good" We ate what we could and paid our bill and was forced to go downtown to eat a meal. All I can say is WOW. This experience was so traumatic that I will never stay at any Best Western again. The Hotel's elevator was broken the 3 days we were there so we have to lug our suitcases up and down the stairs. In addition that was the only way into the property, you have to walk up about 15 stairs to get into your room or check-in
Found on trip advisor called they had a room average price dog friendly Kelly on the desk very knowledge and help full room good .Room 135 patio to grassy area easy for me and Abby our Airedale she liked watching the people and river if using river side restaurant make res before leaving room good walk would use again
This is one of my favorite locations for a hotel. Even if you don't have a river view room, there are many ways to enjoy the location. The walking path is great and the view from the restaurant is picturesque.
This property exceeded my expectations in every respect. From friends who had stayed previously I was expecting a good lodging but my experience was excellent. The staff was superb -- friendly, professional and self-motivated to arrange the optimum lodging for me. The room was perfect -- the view of the river a bonus pleasure. Although I rarely dine in motel restaurants, this one intrigued me so I tried it much to my delight. In the morning, a sit-down cooked to order breakfast started the day off well. I would like to find a motel like this everywhere that I travel.
We enjoyed our stay in this hotel. We were traveling up and down the Gorge and came over from the Washington side to stay the night. The bridge from WA is right next to the hotel which made if a very convenient location. There is a restauant on site and the hotel offers nice coupons for meals. Order whatever you want for breakfast and it's free!
Hotel was friendly, clean and had excellent views. We had a beautiful riverside room, the path/sidewalk outside the room was a great walk to town or to the harbor and restaurants down the way. Very quiet and close to some fantastic hikes across the River. Many other hotel reviews talk about the sound of the highway traffic in this area, note this is in a gorge/canyon and there is no escaping the sound of traffic. It echoes everywhere... this BW hotel was pretty quiet.
Review of Best Western Plus Hood River Inn Great experience. Exceptional staff, front desk, housekeeping and restaurant. They were prompt, efficient and courteous. Service with a smile. Our rooms were ready on time, as expected, clean and comfortable. Convenient parking. We enjoyed the restaurant. We had excellent breakfast and dinner. The view of the Columbia River was spectacular! The hotel is a few miles away from our favorite winery tasting room.More Date of stay: April 2019
We are at the Best Western Hood River now with our golden doodle. Just passing through, but now it's a must visit destination. Unbelievable staff. Warm greeting on arrival, amazing dinner. Our server Sharon was great. Welcome gift for the pooch and the property sparkles. Kudos and thanks to the management and staff. We're coming back!!
This was the final night of a 7-day road trip around OR with 3 young kids. We'd experienced lots of hotels, with a lot of uncomfortable noises and questionable cleanliness and dubious breakfasts. But this a Best Western Plus was 100% excellent. Everything... from the front desk service to the room comfort to the super warm pool to the free breakfast (ordered from a menu, NOT a small counter of crusty eggs and fruit loops)... everything exceeded expectation.
Enjoyed a very quiet night of sleep at Hood River. Woke up in the morning, refreshed, with a spectacular view of the Columbia River. Bathroom was clean and the shower very spacious for my 6 foot 3 Inch frame. I will definitely stay here again when returning to Hood River.
This is a wonderful place to stay. The hotel is so nice with views of the river everywhere you look. The breakfast is terrific. So much food and it's all great tasting. You get a full menu free for staying at the hotel. I can't say enough nice things about the Best Western Plus Hood River.
We were there with family for a baseball tournament. The hotel was close to good restaurants and the views were great. We will be back. The location of the hotel made it easy to get around town on and off the freeway.
The setting of this hotel is just lovely - right on the Hood River. The room was extremely comfortable and the restaurant on the premises has delicious food. The walking path along the river is a big plus. I look forward to my next stay.
Great experience. Exceptional staff, front desk, housekeeping and restaurant. They were prompt, efficient and courteous. Service with a smile. Our rooms were ready on time, as expected, clean and comfortable. Convenient parking. We enjoyed the restaurant. We had excellent breakfast and dinner. The view of the Columbia River was spectacular! The hotel is a few miles away from our favorite winery tasting room.
Our room was riverfront, beautiful view. Very spacious modern room. Comfortable bed and quiet surroundings. Great location, right on the river on the edge of town. Close to waterfront park and town. Breakfast was complimentary anything off the menu. Will definitely be back.
Was pleasantly surprised by this little gem. Nice, comfortable room, good restaurant on site and friendly service. Only complaint is that the rooms facing the parking lot can get a bit noisy, the walls are thin and if you're sensitive to this it might be a problem because the plumbing can be loud as well throughout the night.
Love this hotel! The location is so perfect, so convenient. Breakfasts are the best of any hotel I've stayed at - and I travel a LOT. having a full restaurant and bar on site is great. I use it for business, but would stay there for a vacation.
Great location. Friendly personnel. Breakfast is partly included as there's no buffet and it's served so you're going to pay for the service and if you want more than 1 item also the extra item. Other than that it was a very enjoyable experience.
We have stayed here many times over the years but this last time I must say the property is beginning to show some wear and tear. The dining room has been totally redone and the menu is terrific for a gluten-free person but the room itself was a bit tired. It was clean and the bed comfortable but more like a 3 star place than a 5 star place.
Look no further! This is the BEST hotel experience I've had in years. After being tired and cold from Kayaking the White Salmon, this property was the BEST possible place to relax and recoop! The pool, hot tub, sauna, and fitness center were excellent and attractive. I felt pampered and like a was staying at a relaxing spa. A sit down breakfast was excellent and included in the stay. BEAUTIFUL room close to pool with a lovely deck and view of the river.
This was my second trip here in the late winter/early spring. Great customer service, spacious well-equipped rooms, and delicious food. It is a very beautiful setting. I highly recommend an upgrade to a river view room.
Friendly staff, clean rooms, fantastic meals, wonderful facilities (a hot tub on the river!) ... this all keeps me coming back time and time again. The quality of the stay at the price cannot be beat.
We booked a two night stay and called ahead to make sure they had a dog friendly room, they did. Got a ground level room beautiful view, well furnished. Internet was fast and easy. Restaurant was fabulous, great food, fast service. Lodge is really a nice building, well appointed and rustic - open beams, large common areas wide halls, overall very nice.
How could anyone not love this location? Right on the beautiful Columbia River in the Gorge!! The hotel has a wonderful presence here, but overall seems a bit too simple. Not that I like fancy, but it's the little things, right? Like the coffee - not very good. The food we had was only the breakfast, because it was more reasonably priced than the dinner entrees. However, we are vegans and the choices were extremely limited. We had the Veggie Bowl and, although very tasty, was really small in portion. The hotel is within walking distance (1 mile) of the waterfront - which offers several eating venues, breweries, decent coffee. We'll stay here again, if another deal comes along.
Stayed here on a work related road trip. The front desk staff was helpful and knowledgeable. The onsite Restaurant provided a great environment with pianist, flawless Service and incredible food. Breakfast menu offered a variety of options included in the room charge and an additional menu for larger meals. It was a great experience for us. Rooms were clean and put together well with good room coffee, linens, and comfortable beds and furniture. The view! Right on the Columbia River. This hotel is sure to meet and or exceed any expectations you may have.
The place is absolutely amazing from the heated pool too hot tubs and complimentary breakfast. Along with the full lounge and dinner restaurant. And event tastic view of the Columbia river in gorge... Beautiful
This BW Plus is so wonderful, pet friendly with a great pet policy. Great value, wonderful all the way around, I have stayed twice and would not stay anywhere else when visiting Hood River! The food in the restaraunt was perfect, the walking and biking friendly paths to town and along the water are so thought out!
We've stayed at this hotel a number of times over the years. Always a good experience. Views are phenomenal. The hotel must be really well-managed because the staff as a whole is very quick, very attentive, and super-nice. We only live 2 miles from the hotel and stay there every now and then as a quick getaway from the kids.
We stayed here on our road trip to Portland/Cannon Beach - we had been driving for ten hours and didn't want to deal with Portland congestion or prices. What a treat to find a clean, comfortable room with a lovely view of the river. The bar and restaurant are great. We were especially impressed with the free breakfast that allowed us to order off the menu (no anemic buffet here). Really inventive and delicious food. We didn't have a river view room but we did enjoy a walk along the riverside trail before heading out the next morning. Highly recommended!
We have been using the Best Western in Hood River for about 10 years. We always enjoy our stay and the staff are friendly and always available to help with any needs we have. We would definitely recommend this motel to anyone who plans to be in the area.
We stayed one night at this hotel on our way from Portland back to Seattle and it was wonderful. The hotel is beautiful, staff was great to us and the price was very good value. This will definitely be a destination hotel for us in the future
We love coming out to this hotel for a couple nights to “get away” from Portland. The warm pool and hot tub appeal to the kids and adults. The property is literally on a great riverside walking path that you can take for miles, stopping at sandy river beaches, a playground, or even a brewery. A made-to-order breakfast is included and is yummy. We have a dog and the dog rooms are patios on the first floor- you open up the sliding glass door and there's a grassy lawn that abuts the walking path that overlooks the river- could it get better for dogs and their people? This past visit (we've been four times in the last year-ish), I did the trip with the kids but without the husband and it was still easy and great- we even ate at the hotel restaurant for dinner and I was impressed at how lively it was, complete with a piano player- and this was a Monday night.
Okay, so the last time we stayed we paid a lot more and I questioned the value. This time around, we got a steal of a deal and apparently it's pretty widely available. For around $100/night (at least in the off season) you get access to their fantastically warm pool that is well heated even in the winter. The hot tubs and sauna are great too. The breakfast they offer is delicious and makes the value of the room that much better. Plus you get the river and bridge views. Pretty tough to beat. We look forward to returning soon.
This property is very nice and has all needed amenities. The year round outdoor pool (very heated) & hot tub are always a nice feature. Many room sizes available. The restaurant/lounge are both very nice and the food is quite good.
Had stayed at this hotel years ago and to our suprise it is even better now. All the staff were helpful and kind. Our room was in good repair and clean. Drinks and food in the bar at night were also very good. The free breakfast was order off the menu and was fresh and hot. I recommend this hotel highly.
We had a wonderful time staying at the Best Western in Hood River. Outstanding accommodations and amazing food! From check in to dinner and a quick check out, we had a wonderful time. We plan to stay here again and again!!
The Hood River Best Western is the Columbia River Gorge's best-kept secret. Clean, comfortable, close to other amenities for travelers. The restaurant, lounge, and other facilities were excellent, as was the service.
The hood river Best Western plus is far and away the way the best (Best Western) We have ever stayed in. The view, the rooms, the pool, the breakfast and restaurant are all by far the best of any chain hotels we have stayed in.
We spent a night and had great time. I was surprised when we checked in to be given a 50% coupon for a dinner entree and free breakfast entree for the two of us. The restaurant has high quality food, good service, and an amazing wine list. The gnocci is handmade, and for breakfast the entrees were stellar. The sauna and hot tubs were a great option (we didn't use them, but we checked them out).
My wife and I wanted to get out of town for the day so we took a drive down to hood river. The best western is easy access from the interstate and we were happy we stayed there.We never eat at hotel restaurants, but the Riverside was rated extremely well. We had dinner there and returned for breakfast. We had a great time.
I was traveling for business, but I could see from the number of kids and pets at the hotel that this is a very kid and pet friendly location. The breakfast was wonderful and the restaurant staff were very helpful in adjusting our order to be vegan. Much appreciated!
Amazing value! The room was clean and large, the beds were comfortable, the setting was beautiful, the outdoor pool and hot tub were so fun in the snow, and the breakfast was delicious. We can't wait to go back!
If we could give more starts we would. We held our company holiday party at the Hood River Inn and it was amazing. The food, the service, the room set up and working with the sales team to get everything set up was flawless. All this with a river view. It was a great event.
We visited this place during the off-season, finding it to be a nice place to stay. The room was of adequate size with the extras of a small refrigerator and microwave. The hallways were wide, there was nice artwork scattered throughout, we didn't experience extra noise during our stay, and check in and out were uneventful. We had a room with a city view, which was fine for us. At the east end of the complex is a large outdoor hot tub and pool. Despite the hot tub being large, a group managed to monopolize it the whole time that we were there, a situation that we faced in 2 of 3 places we visited on this vacay. Fortunately, they left the pool open, and the "heated" pool actually was heated, the opposite a problem we've encountered too often of late. This one had warm currents at various parts of the pool and interesting lights. Despite it being open aired with some plastic panels to reduce the air flow a bit, while staying in the water was preferable, getting out was not horrible. In addition, the complex includes an indoor whirlpool, a sauna, and a small exercise room at its south end. In front (north side) of the complex is a (Columbia) river walk that I highly recommend! Head west towards the Port of Hood River, history museum, visitor's center, and past that the Hood River Waterfront park and Port Marina Park!
Great value, clean and comfortable. Being able to choose off the menu rather than a continental breakfast was a nice surprise! The staff were pleasant and accommodating . We will definitely stay there again and would not hesitate to recommend it to others.
So my wife and I discovered this place about 5 years ago. we were traveling home from Reno and decided to go through central Oregon Washington wine country. Since then we've stayed three times a year every year. We pick up a wine in area and this is a really the best place to stay. the views from the Riverside rooms are spectacular, you are literally 50 feet from the Columbia River and your view from your room is of the river and along the gorge. As I said we have stayed there 15 times in the last 5 years. The pictures I attached are literally pictures I took this past Thanksgiving of our room and out our room window. Riverside restaurant is inside the hotel and popular with Gusts and locals, as you can imagine it gets pretty crazy busy, but obviously worth the wait. I have written other revies but I'm writing this mostly because we ran into a couple of problems over Thanksgiving, I let the management know, they assured me that they're going to handle the problem and use it as a learning tool for their staff. While this might have turned some people off it just reaffirms my belief that they have a commitment to quality and customer satisfaction. We will be returning in March staying at this hotel and eating at this restaurant. The food is actually very good, if you stay in the hotel breakfast is free and you get but 1 get one 1/2 Price on an entree for dinner. If you're going down for wine tasting be sure to get the hotel wine passport, it gives you free tastings at the more popular wineries in the area and you can use your stamps for half off a bottle of local wine at dinner.I've looked at some of the negative reviews and I honestly have no idea where you're coming from, there literally is no other place to stay at this price point with this view and this quality of food in the Hood River area. Looking forward to our next visit.
We got one of the riverside suites. The room was nice, there were a few things broken such as door nobs and cabinets. But overall the room was very nice. The view was pretty awesome. Did not get any noise from the bridge. We checked in I gave them a card on file which they later called and said declined. So I gave them another one to charge the room to. After check out I checked my account from the first card and they had in fact charged it. Apparently something glitched in their computer system and booked us for two rooms. When I called they were super nice and said they would refund the money. It's been days and the money they stole from me still isn't back into my account. I understand accidents happen but right before Christmas I'm understandably upset.
I do like the place, I just had trouble my last time there with early check-in and got annoyed. But no one really helped. Then you show up early the next day for house keeping? Staff might be different. Food is the best part!!
Get the East Side River View Room, it is very scenic. You will absolutely love it. Their breakfast and Restaurant is awesome. Go for river walk and relax. Stay at this property provides good value for money.
We wanted a King bed, nonsmoking, no pets, and web pages (curiously) did not list this option, just every other similar combination. So we had to book with this hotel via the local telephone number, and front desk. Several such rooms were available. When we arrived, the desk clerk assigned up to a particular room that was “above no one, so it will be quiet”. It was anything but quiet. It was adjacent the stairwell, with its loud self-closing door, and also an elevator, which not only ‘dinged' incessantly, but also made a loud rumbling noise indicative of a need for maintenance. We requested another room, and were quickly accommodated. There was one major drawback - the mattress was so unsupportive that I woke up both mornings with a very sore back. The rest of our stay was delightful. We had almost opted for a view room, but figured that we would be out sightseeing during the limited November daylight hours, so why bother? We realize now that seeing the night lights over the water of the Columbia River would have been a good night-time view. The exercise room has an indoor sauna and hot tub. There was also an outdoor hot tub and heated pool. We tried all of them. Even though the temperatures were in the 40's, the outdoor pools were pleasant enough. Robes and slippers are supplied in the rooms. We had eaten dinner at the on-campus Riverside Restaurant our first night (separate review). Best Western includes breakfast at the Riverside in the room rate, so we went back the next two mornings. The breakfast was simply amazing, bountiful and delicious. Wait staff were pleasant and attentive, and we were able to get a view table to top off our visit. I highly recommend the Best Western Plus Hood River Inn.
This is more like a business-class conference hotel than a roadside Best Western. We had a very large clean room with a balcony directly overlooking the river, well-appointed and decorated. Two sinks (one in the bathroom, one outside) was a handy touch. The restaurant is excellent with a diverse and fresh menu, also with beautiful river views. Every employee we met was helpful, cheerful and enthusiastic: someone here knows how to hire very good people! The experience was wonderful but here's what made it incredibly better than expected - our king room was a $107 off-season rate, including free breakfast (order anything off the menu in the restaurant), and a half-off entree for dinner. The value of the food savings was $47, so the net room rate was only $60 - less than a Motel 6! Fabulous off-season bargain.
I learned that the Best Western "Plus" restaurants are a cut above the average and this one felt fresh and outstanding in every respect. We stayed in the Riverside Suites which are well suited for a family or 2 couples with a big living room, 2 master bedrooms and baths along with a full kitchen. The restaurant and the property are right on the Columbia River so you have killer views. We used the outside pool and hot tub and the pool was surprising comfortable even with the cold outside temperatures. They also have a inside sauna and hot tub that we also enjoyed. We had dinner and breakfast at the restaurant which both were excellent. The hostess Denise was very helpful and took care of us right away. The service was fantastic. David our server was very attentive and checked back with us frequently. Because we were there at a very busy time (Thanksgiving) the manager Kathy was one of the best ever. She had command of the whole restaurant and created a relaxed and welcoming place to enjoy ourselves. You can tell the staff enjoy working there. I didn't expect such great food at a hotel but this is the real thing. You won't be disappointed.
This was a great hotel stay. They have dog friendly rooms available and even provided us with a doggy treat goody bag. We were very pleased with the stay. The bed could have been a bit more soft but everything else was great.
This Best Western offers a great breakfast included with stay, a hot tub, pool, and sauna on the Columbia River, friendly staff, easy access to town and high way, clean rooms - and all such a wonderful value!
This hotel is a gem in the Columbia River Gorge. Located only short walk from the Hood River downtown, right on the water close to all breweries and wineries. The hotel its a big property, including waterfront restaurant and cocktail lounge, gym, pool and spa. The rooms are clean and spacious, beds are very comfy. Stay at this hotel gets you free breakfast at the Riverside restaurant, and its excellent. Saves you about $30. Great stay overall, will return soon for sure.
The first time visiting Oregon and not only was the views from this hotel AMAZING, but the overall experience I had while here on business was absolutely AMAZING!!! My family and I are planning a trip to visit Hood River in the near future and we will DEFINITELY be staying at this location!
We've eaten at the restaurant here (Riverside) for decades, but this was our first time we've stayed at the hotel. The room was a Wow! Large room (we had a king with river view), comfortable and firm bed, spotlessly clean, no signs of wear, modern bathroom fixtures, quiet, all expected amenities. Outside there's wide and well-lighted common hallways. I could go on, but to top it off there was a voucher for breakfast. This at their nice restaurant with plenty of entrées to choose from. Sure beats the traditional free breakfast (waffle maker anyone?) I've found at other Best Westerns.
Beautiful views of the lifting mist over the gorge during breakfast. Right on the Hood River riverwalk. The restaurant has been pleasantly updated. A lot of light and windows oriented towards the river views. The rooms are fine. Relaxed, unobtrusive, A great location to explore wineries, Mount Hood, the Columbia river gorge, and the nearby wineries.
Nice older building. Well maintained. The rooms are comfortable and the staff aims to please. Great restaurant on site with an included excellent breakfast where you order from a menu and have table service.
Love staying here. The staff are very helpful and knowledgeable, Wonderful view of the Columbia. We love the bar, great service from Reneah, great food and very affordable prices. The fall foliage was wonderful, and hotel very close to shopping or whatever you want.
Great location, Great Amenities, Excellent Value. Staff is very friendly, the location is right on the river and the views are excellent. The hotel pool is nice and warm (even in the winter) and of course so is the hot tub with great views of the river. Great bang for your buck when you are looking for a weekend getaway in Hood River!
This is a very nice place to stay for the price you pay. It's right next to the river and a very quick drive or 15 minute walk to the downtown. The lounge had good food and had great drinks. And comfy beds too!
The parking lot, although large, was full when we arrived around 5:30 p.m. as there were still some conferences going on. One of us had to be dropped off at the registration after circling around the parking lot couple times. The check in was straight forward but the rooms were scattered all over the places so one really needed a map to get around. The building we stayed in had long hallways and the layout was a little strange/confusing. So expect some walking if your room is located farther from the building entrance. As we were going towards our room on the third floor, there was an extremely strong musty smell in the hallway. Didn't seem to have that problem on either the first or second floor so not sure the reason behind it. As we got to our room, there was a vacuum cleaner right outside of our door. At first we thought maybe our room wasn't ready yet but apparently that was not the case. The cleaning crew just somehow left it there. The room was of small size (but the bathroom was pretty large) and rather stuffy so we opened the patio door and walked outside. It had a spectacular view of the Columbia River since we had the River View room. We could see the outdoor swimming pool and spa at the ground level too. They were separated from the river by a walking path. The path was right next to the river and runs a long way to the other side of the bridge. The whole set up was very darling. It had been a long day so we decided to just dine in house. The restaurant had the river view also. We were seated after waiting for 15 minutes. Both of our dishes were great and the food and service didn't disappoint. We were surprised there was such a good restaurant inside a Best Western hotel! We were not sure why there were ear plugs in the bathroom and later found out what they were for. Throughout the night, there was constant lawn mowing sound (I am sure no one mows lawn in the middle of the night but that was how it sounded like) and some train crossing sound. Although the beds were not bad, the consistent noise made it hard to have a peaceful night of sleep. Breakfast was free. One could choose any breakfast item from the menu. We both had some egg related dishes. Unfortunately one of us got sick from the food and had problem throughout the day. The place looked clean so we were not sure where things went wrong but we are reporting it here and that took one star from our rating along with the stuffy room and smelly hallway.
Beautiful location with a view towards the rising sun. Comfort and a caring staff engender a relaxing experience. Restaurant offers delicious meals for a very reasonable value. Spacious rooms with ground floor access directly to the river. Perfect.
I attended a work related 2-night, 3-day conference hosted at the BW. I anticipated an average experience and was rewarded with an exemplary one. The hotel room was immaculate, well equipped, quiet and spacious. I appreciated that the quality of the soaps that were made in Canada where consumer protection exists rather than the usual and customary questionable Chinese hotel hygiene products. The Gorge Room was comfortable and the catering staff top notch. The quality, freshness and care of the catering for breakfast, lunch and dinner was the best I have experienced in Oregon. This drove a large contingency of the group to reserve a private waterfront room for dinner at the hotel's onsite riverfront restaurant. Remarkable once again, both food and service. The culinary team is deserving of recognition and a high point of the amenities. I enjoyed my first stay so much I came home singing it's praises to my husband. We made a reservation for the weekend after Thanksgiving so I could share this BW gem with him.
This hotel is wonderful. The river view side is beautiful. Excellent restaurant and lounge. Awesome deck off the restaurant with heaters at night so you can enjoy a late dinner or dessert without getting cold. Can't wait for next year's trip to Hood River.
The room was recently updated and we were upgraded to a king bed with a river view - NICE! The views of the river and WA state were awesome. The bathroom and room were very clean, internet worked well and TV was a good size. Breakfast was included in our rate - any one item on the menu with a beverage of our choice. The selection was very good and the service was excellent. Staff was friendly all around. The only negative was that the bed could have been a bit more comfortable. Nevertheless, we'd stay at this hotel in a heartbeat!
The room was spacious and comfortable with plenty of room for us. Includes a refrigerator, coffee maker, and microwave. The restaurant's food is very, very good. Breakfast items are not what you usually see at a hotel. . . and they are free with your nightly stay. Dinner is the same. Delicious! We had a buy 1 entrée, get the 2nd 50% off. Can't beat that deal! Make sure you make reservations or your wait could be rather long. The Columbia river view is awesome. Check to see if your room overlooks it. There is a walking trail, though. The hotel is in a great location.
This hotel has some of the best customer service that I have encountered in a long time. Friendly and willing to listen to any concern. The rooms are very clean and comfortable. The breakfast stands out as one of the better breakfasts out there. The whole experience felt like a resort and not a typical run of the mill hotel.
Stayed here for a wedding over Memorial Day weekend. It wasn't too overly priced for the holiday (you have to consider every place jacks up their prices) and check-in/out was a breeze. The hotel sits upon a river bank with stunning views. The rooms are very clean and you receive complimentary breakfast. I also accidentally left an expensive sweater behind upon my departure. I considered it gone but the hotel got in touch with me a couple months later and sent it back! Great views, comfortable clean rooms, and excellent customer service. Would definitely stay here again.
A wonderful location overlooking the Columbia River. Comfortable, modern, clean rooms with plenty of space. I rate this Best Western among the nicest places that I have stayed in!! Perfect location close to downtown access and no freeway noise. The photo shows sunrise from our room.
We recently had a wedding in the Hood River area and we stayed at the Best Western. It was one of the overall nicest hotel experiences in recent memory. We had a beautiful view of the river gorge, a very nice room, a full service breakfast included with the room, and a great central location to everything to do and see nearby. I don't know whe or if we will return to Oregon but if we do we will definitely stay at this hotel again!!
we have stayed here before and will every time I come through Hood River. I travel with my dogs and this place is very pet friendly. You can even get a view of the river with a pet friendly room. The restaurant that is on site for breakfast is fantastic. There is a walking path right in front. There are Gas Stations Starbucks and McDonald's all close by.
The Best Western Plus at Hood River, OR is directly on the south side of the Columbia River. It is a mini-resort with water sports of many types (sailboats, jet skis, paddle boards, etc.). It has a nice pool and exercise room overlooking the river. The rooms on the north side face the Columbia River with balconies and a beautiful view. The rooms are nice, clean and spacious. Definitely a nice place to stop & stay alone the Columbia River.
It was a first trip to the Columbia River Gorge for my wife and I so we wanted a nice place to stay. TripAdvisor gave the Best Western Plus very high marks so we booked a one night stay there. The whole experience was fantastic. The rooms were clean with all the amenities and the front desk staff were extremely friendly and helpful. Our room had a large window with a beautiful view of the Columbia River. The best part of this hotel is their attached restaurant called the Riverside. I reviewed this restaurant on a separate TripAdvisor review. We would definitely stay there again if ever we find ourselves in the Columbia River Gorge.
Our room looked right out onto the beautiful river, gorge and bridge. The 1.75 mile paved river walk passes through a charming marina, delightful family park, and natural area and two brewerie/ restaurants
This might be the best Best Western in the US. Clean rooms, great included breakfast, heated year-round pool and hot tub with a view of the Columbia. Easy 15 minute walk along path to downtown Hood River. I live in Hood River and staycation here a few times a year. It is that good.
Great service and food was satisfying. This hotel is where i always stay during my business trip as i travel. The staff always greats you great and treats you like they would any other customer. Breakfeast is superb and always a nice way to start the day.
The facilities are good for short business meetings and to accommodate the attendees for a short period of time. There is nothing spectacular about this facility other than it is very conveniently located just off the interstate and located on the Columbia River it gives you some very nice views if you happen to be on the river side of the facility. Facility is clean and the staff is attentive; it is close to restaurants and coffee shops and fairly quiet for being close to the interstate.
Frequent travelers. We traveled as a couple with our adult daughter. The reservationist helped us choose the best room or us. We chose a 2 beds Riverview and it was perfect. Room was large, comfortable beds, clean, large bathroom with extra sink area. The view is beautiful. There is a walking path around the hotel which was such a nice added bonus. Breakfast was wonderful in the very nice dining area with a view. Make this your base hotel when visiting the area. Thank you to the helpful staff, including housekeeping.
We stayed in a River Suite which was very nice but pricey. Good view of the river, spacious and clean with comfortable beds. On the downside there is no lift and dragging heavy suitcases up to the first floor was not a lot of fun. The on-site Riverside restaurant is worth a visit.
The Best Western Plus is a big step above the typical Best Western. Our room was spacious with good furnishings and a comfortable bed. Housekeeping was thorough and attentive. The staff was friendly and helpful. Rooms on the river side (which you should ask for) have great views of the Columbia River gorge. There is a good walking path right outside the hotel that you can take for a walk, or you can take it into the town of Hood river although that is a fairly long walk along the river. We enjoyed the on-site Riverside restaurant, which I have separately reviewed. A breakfast voucher was included in our room rate. There were just a few negatives, none of which decreased the enjoyment of our stay. There is no perter service so you need to handle your own luggage, but they do provide carts if you need them. Over the weekend there were a lot of special events, like weddings and conventions, going on so parking was difficult, but otherwise there was no problem from the events.
Beautiful location. Very clean and comfortable. Rooms good sized. Only had breakfast in restaurant and delicious. The cinnamon roll is huge! Must share. Outside pool and hot tub were great. Great wedding venue.
This Hotel has a great waterfront view with easy access to Hood River and Mount Hood. The restaurant is great with a great wine list and the complimentary breakfast outdoors was exceptionally good. I would definitely stay there again if in the area.
Good hotel with very efficient and friendly staff in a great location on the banks of the Columbia River. Room was good and comfortable bed and clean with good housekeeping. Restaurant was good however a bit on the expensive side.
My wife and I stayed at the Best Western Plus Hood River Inn earlier this month. It was just a two night stay on our way to Crater Lake. The rooms were typical of this genre of hotel. Clean, comfortable, and nothing to write home about. We ate the first night in a delightful restaurant in Hood River, as I am not a fan of hotel food. However, they have us a certificate for 1/2 a second entree for the next night and we decided to give it a try. I'm glad we did. The ambiance was lively with a beautiful view of the Columbia River. The rack of lamb, we each ordered the same thing, was fantastic. Perfectly done not to heavily spiced. We each got 5 large ribs. My wife ate 2 and was full. I gorged myself on the other 8. The only problems were- no room for dessert and an additional 3 pounds the next day.
Lightning fast Wi-Fi. Beautiful location (the hotel is right on the river) Spacious clean rooms. Breakfast served at the adjacent Riverside restaurant was delicious. The only negative was the Grab and Go breakfast. The Grab and Go consisted of an apple, a granola bar, and water. It is a poor value compared to the breakfast available with your breakfast voucher at the Riverside restaurant. If you are leaving before 6AM for an adventure do not utilize the grab and go because you will be wasting money.
I would most definitely stay at this hotel again. The location is convenient, yet beautiful by the river. The adjoining restaurant (where you can eat your breakfast) is good as well. We received an upgrade to a suite, which made it an even better experience. It was a very comfortable stay. The hotel has a gym with good equipment.
Nice view if the river and restaurant breakfast was one of the best. Lunch was big and very good. excellent place for summer or late spring be. Services is great. Very romantic place for couple. not much to see around except mount hood and scenic driver.
One of the nicer places to stay in the beautiful Columbia River gorge. Make sure and get a river view room. Don't forget to ask for wine tasting passes at the front desk. The breakfast is ordered off a menu and food was great. Great bonus to your stay!,
We were impressed by how clean and quiet the room was. Spacious and nicely updated. Great little restaurant has awesome happy hour with a great vibe. Our stay included breakfast, anything from the menu not just yogurt and cereal. The food was excellent and we found this to be a great value add to our stay.
My husband and I found ourselves in need of accommodations in our busy little tourist town while our floors were being refinished. Our first choice was the Best Western Hood River Inn. It was a great choice! Every possible need was considered without us asking; it was a seamless stay. We very much enjoyed rIverfront dining, the pool and hot tub overlooking the Columbia at sunset and our comfortable room. Even our dog got her own welcome packet. The staff were warm, helpful and good at their jobs. If you're coming to Hood River, stay at the Best Western Hood River Inn.
We were gobsmacked and delighted when we arrived at this hotel to discover it was so high-quality and stylish. The decor was classy throughout, our river view room had gorgeous views and the bed and bathroom were very comfortable. We loved having a coffee on the balcony overlooking the river and the surprisingly decadent breakfast served on the river terrace. It was also great having a swim in the pool that overlooked the river too. Staff were excellent, location meant we could walk to town/nearby breweries easily. This is a great hotel that totally surpassed our expectations- only wish we'd been able to stay for more than one night!
Beautiful location along the majestic Columbia River. Great service and fantastic views! Aromas from the Riverside Restaurant were mouth waywater. Wish I had more time to spend at the Best Western Hood River!
The hotel was nice and the view of the river was amazing. Having their own private dock was a plus!The food was very good but the wait staff was a little bit challenged. It was a very busy holiday weekend so wait times for the restaurant were a bit long, and I felt like the prices for the room due to the holiday were a little to high. Overall I would stay here again but I would not during any holidays.
Loved the suite. Wonderful food. Great views. Generous discounts on food. Highly recommend. They have a wine shuttle too. Good spot to go hiking. They provide info on where to hike. Great parking and near town. Could walk to town.
The manager helped us get into a comfortable size room during check in. The staff were polite and helpful. The pool for three grand kids was fabulous! Everyone wanted to stay another night!! A beautiful place on the Columbia River.
Loved this hotel! Restaurant is great and the pool area was perfect for our kids. My only complaint is that the mattresses were not the most comfortable. My husband and I both woke up with sore backs.
I usually don't expect that much from a chain hotel like Best Western. But the one in Hood River is absolutely great! From check in to check out the staff was so polite and accommodating. We arrived without a reservation and they found beautiful riverside adjoining rooms for us. Excellent breakfast which is free and cooked to order. Dinner in the restaurant was delicious and there is a two for one deal for guests. They were so nice about extending a late checkout too. Room are very nice, bed so comfortable and balconies overlooking the Columbia river. Pool, spa and fitness is first rate. It's just a wonderful place to stay in a beautiful location. Highly recommended!
things to see and do. easy walking to most all. shopping, paddle boarding, kites, kite boarding, wind surfing and plenty of parking and vendors along the waterfront and town even if your not staying at the waterfront Best Western Plus. the pool, hot tub and fitness center are beautiful too!
When we arrived, it was a hot afternoon and the computers at the front desk were being fussy, so a line had developed and there were some impatient folks, but the staff worked quickly and efficiently to move things along. The hotel was busy with two weddings the day of our stay and there just seemed to be lots of people. But our spacious riverside room was quiet and clean with a balcony overlooking a small dock and the bridge beyond. The grounds are well maintained, with benches here and there along a pathway that runs the length of the building on the riverbank. You can spend the afternoon watching the kite surfers with their colorful sails darting around in the distance. The sound of traffic rolling across the steel bridge subsides as the sun goes down. We enjoyed watching the barges slowly passing by and seeing the lights of White Salmon come on, as it got dark. The only shortcomings: outside lighting on the balcony is a bit annoying at night, shining into the room unless the curtain is pulled; and the bar doesn't have a blender. But the view was still awesome and my strawberry habanero margarita was still pretty tasty.
A very good choice if you are looking for hotel in Hood River, especially if you wish river view or to be next to the river. Rooms are comfortable, large and come with very nice breakfast. The hotel has the East wing and the West Wing. Buildings are three stories tall. First floor rooms have patios. Upper floors have either window or balcony. I would ask for balcony, as the windows do not even open (at least in the East wing). Rooms on the river side cost more, but you have a great view and it is less noisy because hotel is close to highway. Best rooms in my opinion would be the west wing on the second or third floor but not at the very very end because that you'd be right next to the bridge.
I don't expect early check in, but when I ask for one I do expect a polite response. My expectations were not met. I will need to update this once they do find a room for me, until then I have a cranky 5 year old to deal with.
If you like a bland room with a view over a large parking lot, then choose the 3 star room and save about 20 bucks per might. If you want a room with a wonderful view of a wide river and mountains in the background choose a 5 star river view room. The difference is massive in terms of the experience.
my room first floor.the breakfast was for free .the dinner was buy one get the next discounted .my husband and i went for the restraunt.the restraunt food for breakfast was ok we ask for white bread got wheat bread instead and we got candian bacon instead of ham
Fabulous location on the Columbia River. Traveling with our dog Henry. Great reception, dog treats and lots of walking paths out the door, swim beach, restaurant on sight was very good. Breakfast was a notch above. Would definitely stay here again
I came on a super-busy summer weekend and if I hadn't booked a slightly-calmer executive-floor room I think I would have gone bonkers. Lobby entry stairs were under serious construction and trash cans across the property and in front of the elevator entrance were overflowing. I had a clean, relaxing room with this serene view but the hotel itself was very chaotic. Once everything did calm down a little at night, I couldn't even leave my curtains open to enjoy the view while I fell asleep because there were super-bright permanently-on balcony lights. The included breakfast was indeed a full breakfast at their in-house restaurant (you can choose from a certain list of entrees) but the food itself wasn't great and the line was really long. They seemed to be short on waitstaff -- the restaurant itself had plenty of tables when we finally got inside.
Loved everything about this Hotel, room was nice and clean staff were nice, and very helpful, food was great and not that expensive... will return, and I will tell all my friends and family about how nice everything was...
Best Western Hood River Inn is a little gem in a small town. The views across the river from updated rooms as well as from the patio restaurant are spectacular. The food in the restaurant is amazing, and seems better every year that I stay there.
Very good location by the mighty Columbia river! Foot path along the river for a morning or evening walk. Enjoyed the breakfast on the patio. Hotel is located by the highway 84, easy in and out. This hotel has a decent restaurant and ample parking space.
When people go on vacation, they definitely shouldn't have to serve themselves their own breakfast beverage items because there are not enough servers working. The service was SO POOR, and not just once, but on both mornings we had our breakfast in the lounge area. It's not that the servers were bad, but to have only one server trying to manage 10 plus tables is crazy! If you wanted to start off with coffee and water, you needed to go up and serve yourself. This is not a buffet setting, but a sit down full service dining experience. As located inside a Best Western "Plus", one would expect to have excellent service when your paying a higher than normal nightly room rate. I will think twice about ever staying at a BWP property again if that is the type of service I can expect to receive.
This is, by far, one of the best places to stay on a vacation. It appeared to have been redone and our room was beautiful. The breakfast was once again delightful. The best part of our stay was Happy Hour in the Cebu Lounge. The menu unlike anything we had ever seen. And most importantly, the food was outstanding. There were four of us and we just couldn't get over it. It was absolutely delicious. Hats off to the chef!!
Magnificent location overlooking the Columbia River. Room was well equipped & clean. The breakfast was excellent, best I've had. Staff was cooperative and eager to please. I wish all hotels were this good.
This is more like a Doubletree or a Hilton. They definitely earn the plus in their name. Nice rooms, super helpful staff, great pool and hot tub, beautiful views. They gave us coupons for free breakfast and dinner discount on arrival. Like a full breakfast too, really great! We arrived in a small boat from Portland and they have a dock you can tie up on overnight at no charge. Would definitely stay here again. Nothing but super friendly staff.
We stayed here while my husband was attending a work conference. Over all the hotel was clean (east wing) and remodeled. Loved that our room was clean, didn't love that it smelled hospital antiseptic clean. It was giving me flashbacks of too many hospital stays. But in a place like hood river you don't spend much time in the room so it was OK. The front desk staff was very helpful and the pool/fitness center is AMAZING. If you are a light sleeper be aware that you will want to book a river view room because ours faced HWY 84 and the train tracks that are very active. You could walk downtown and the waterfront but it might be a bit much for some. There is a Starbucks and McDonald's in the parking lot which is convenient. The onsite restaurant was not great, would not eat there again but there are many great options in hood river. We would stay here again, just with a river view room next time.
I absolutely love the Hood River Inn. We stayed on the 3rd floor of the East Wing, and I don't think there is anything better than waking up to those Columbia River Views. The pool was a welcome reprieve during the HR heat wave and the breakfast tops any hotel breakfast I've had--not to mention it's free with the stay! We also had a relaxing and delicious dinner on the deck. Truly one of the best hotels!
If possible select a room with a river view, especially on the first floor. Excellent location a bit away from downtown. Nice restaurant and very friendly staff. What's not to like? This may be the best hotel in Hood River, certainly better than places we stayed previously.
Do not misunderstand. When you're in your room - at least, in a river-facing room - this hotel has one magnificent quality: the view. Sit on the balcony facing ENE - toward the Washington shore - and this is a beautiful place. And your room is nice enough. Plenty of space. Decently furnished. But this vast, sprawling hotel feels crowded and a bit overwhelming. At check-in and at the restaurant, the staff handles the throngs of guests efficiently enough, but there is a distinct sense of the impersonal. You're a number, not a guest. Outside the rooms, the place seems a bit down-at-heels. The inner corridors are oppressively dark, their heavy carpeting a bit tatty. In the restaurant - at least, on the deck - the wooden tables feel a bit sticky. Wiped down, but not really cleaned. All in all, while the average guest will probably love this hotel and appreciate its offerings, those who prefer genuine hospitality will likely be reminded of the accommodations at a major theme park. There's nothing truly special about this hotel. Except the view.
I loved this place. The view from the room was amazing. The service was great. Both breakfast and dinner were excellent. And best of all the prices were quite reasonable. I will definitely be back next time I'm hiking Oregon.
I stayed here while on a business trip and had a great experience. At check in there was a line that went quick and I was greeted very warmly and professionally and checked in quick with lots of great information and a map and them asking if I had any questions. They were very warm, friendly and welcoming. My room was great - very comfortable with a nice deck and beautiful view! Nice amenities in the bathroom and a refrigerator. I had drinks in the lobby and the service there was also wonderful with great recommendations for wine that I loved. The restaurant was also good - I had dinner and breakfast in the restaurant and the meals were fabulous and we had no problem getting reservations and even changing the time - they were very accomodating. I used the walking path in the morning to take jog and see a little bit more of the area - it was gorgeous. I wish I had more time to stay here and would love to come back on vacation. Great job Best Western!
Spent two nights here. First day followed the gorge out of Portland. The second day went on rte 35 to follow the hood river and hood mountain. The room was clean and spacious. It came with a balcony overlooking the Columbia River. The bed was very comfortable. I even took a dip on their outdoor pool.
We stayed in this hotel for two nights, arriving on a Monday. We were excited to be there after a long drive and threw our stuff in our room and headed for the walking path, then the pool. We ate dinner at the onsite restaurant (that's another review), and returned to our room at about 9 P.M. to find it HOT! But, it was late so we opened the screen door and sweated the night away. In the morning I called to tell the front desk that our AC was not working and they were very nice and said they would send someone up. Over an hour later I called again and promptly someone showed up and replaced the air conditioner. Kind of a freak thing to have happen, but that first night was rough. Otherwise the stay was great! The pool area is beautiful! The hotel is clean and everyone working there was friendly. I would stay again.
This is the best Best Western we have ever stayed in!!! Nice room with lovely river view. The breakfast included in the attached restaurant was excellent. We had an extremely relaxing stay. Friendly, helpful staff. Couldn't ask for better.
We stayed in a room on the 3rd floor of the East Wing. From the room we could see the traffic and activities on the Columbia River, both shores and from the balcony we could look down at the busy pool. It was a nicely done room with the extra comfortable chair that we like, a good bed with a better than average duvet. There were adequate outlets for our electronic stuff. Sparkling clean bathroom with two sinks and huge shower. In and out was easy. We had dinner in their Riverside Restaurant and both of our choices turned out to be very good. The wait staff was friendly and given that their were a plenty of them, the service was good. It was a little too windy for our tasted on the outside deck but it looked like a good place to be. The included made-to-order breakfast was pretty standard but well done. We will choose it again when we are in Hood RIver or vicinity.
This was our second stay,and by far the best! Our room was a lower river view room with a patio to watch the river go by! The outdoor jacuzzi (with a view) also a great way to soothe the sore muscles.
Although the Best Western Plus, in Hood River, Oregon, was not our original choice when researching places to stay in the Columbia Gorge Country .......it will DEFINITELY be on our next planned visit there!! It's a real gem!! Our junior suite overlooking the Columbia River was perfect, with all the amenities found in 5-star hotels. The staff couldn't have been more welcoming, warm, efficient, and promptly attending to our every question and/ or request. Those staff members manning the front desk consistently advised us with the best possible information, even recommending a wonderful local eye clinic for a minor medical issue. We've already recommended this Best Western to many of our friends and relatives for their future stays in Oregon.....and we'll definitely make return visits to stay at this Best Western! Socrrtz
The remodel of this hotel was nicely done. The setting is beautiful, as always. The staff seems indifferent to its guests—something that shouldn't happen in a hotel in this price range. I called the desk to see how to retrieve a message it turned they had sent me. The person I spoke with said to find the black book. It would probably have the information. She did not know how to retrieve voicemail. The restaurant was no better. The waiter failed to bring us coffee. When it was clear (after at least 15 minutes) we had been forgotten, we, in series, asked three other people for coffee and not one obliged. We got coffee when our breakfast was delivered. There were plenty of employees who were busy talking with each other and not meeting guests requests.
Our family of four stayed 1 night. Wish we had stayed longer. The BW is located right on the river near the bridge. The views are stunning and it is high end. The decor is modern. The service is excellent. The rooms are spacious. And there is a nice pool right on the river. We had both breakfast and dinner there - both excellent. There is also a river outfitter right next door for rentals. The only downside of this property is that walking to town is a bit far and you have to cross an interstate. Would stay here again. The kids loved it!
Book this hotel! You won't be sorry. We had 2 rooms (one was a suite) that slept our family of 7 very comfortably. The staff was friendly, the complimentary breakfast was surprisingly very good, which was at the on-site restaurant with made-to-order food. The pool was great with an incredible view of the river, and we rented jet skis at the place right next to the pool. We would have stayed another night, but our week driving down the Oregon coast was already planned. We would highly recommend this hotel to everyone.
Wow - right on the river and lovely grounds. The pool and spa were in a beautiful outside setting with a glass screen to protect against the wind. The restaurant was amazing. We went for breakfast and dinner and had very good meals and service. Try the Salsiccia for dinner and the corned beef hash for breakfast.
We haven't stayed at a Best Western in ages. What a wonderful place! Check in was easy and the front desk staff were terrific. Our room was very nice and clean. We had a lovely balcony that faced the river. Bed was very comfortable and the hotel was quiet for good sleep. Would stay here again. We had a free breakfast in the hotel and we're able to choose off the menu. That was a bonus!
Very comfortable room with a river view, I'm not really sure how the other hotels are as far as price in the area are but the room rates were kinda pricey. The room was clean and the bed was comfortable. The view was great and they have a bar and restaurant in the hotel that in my opinion was great. The location is great and I would stay there again. We had complementary breakfast that was included with our room.
Every year in early August to celebrate my husband's birthday, we stay here for a night or two and play golf at nearby beautiful Indian Creek course. We ADORE this hotel. The service is outstanding, the property is always tidily groomed, the food is great, and clean, comfy rooms with a lovely view of the river. In this day and age, it's hard to find such great quality for what we spend, not to mention free parking and a complimentary FULL breakfast in the restaurant, not just pastries and coffee! What value! And the pool, spa and gym are high quality and always clean! Something else this hotel offers that makes it a diamond in the rough is the executive floor where children are not allowed. It's great for a couple like us who are looking for a romantic and quiet getaway (and business travelers, of course). It's hard to find properties these days that have an adults-only area. BWHR found the perfect formula to cater to both families and adults looking for a peaceful stay. We can't wait for our next stay - already booked for next month! :) We love this place - don't change a thing, PLEASE!
What a great stay at BWP this last month! I had a very relaxing evening sipping wonderful rose wine I just purchased from Maryhill Winery nearby and cooling off while sitting on the balcony. What a view of the Columbia River! Also, I have stayed previously at BWP but before their remodel - looks great and is very comfortable! Great customer service too! I'll be back for sure!
My boyfriend and I decided to take a drive to Hood River last minute. While there we thought let's make a night out of it so we looked around online and stumbled across Best Western. First off, the hotel itself is beautiful. The staff takes very good care of it. The room price came with free breakfast which was a full breakfast and not continental breakfast like most hotels offer. The view from our room as well as the restaurant was breathtaking. The swimming pool and jacuzzi have a nice view of the river which was cool. Best part, you can rent water sports equipment right there by the hotel. This will be our go to place each time we visit.
Beautiful hotel with a great view!! I came here for a spontanious dinner with my cousin on our road trip from BC. The food was delicious and fresh! Laura was our server! She was wonderful, professional and had a beautiful smile. Keep up the great work Laura! If I am ever back in town I will be back for a Chicken Cesar Salad! A+ service!
Great location with a fabulous restaurant that has wonderful views of the Columbia river. The wines are from local wineries and the beers are from local breweries. The food was very good. You can walk along the Columbia River and watch the wind surfers and kite surfers.
Really a nice view of the columbia river. The walking boardwalk right next to the river is good for a morning run or an evening walk. The breakfast service at the restaurant is a bit slow but has good food.
It's a beautiful hotel right on the Columbia. The rooms are spacious and clean. We were there for two nights and because of an earlier booking we had to switch rooms for the second night. They were so accommodating! The staff moved our luggage to the new room as soon as we left for the day. The complimentary breakfast was amazing and we had dinner there on the last night because we were given a coupon for buy 1 entrée, get the second free if you charged the meal to your room. Food was fantastic. They have outside dining and we ate outside and had awesome views of the river.
Stayed here w family, I booked two rooms. Rooms were clean and quiet, one had a great view of the river. We saw the town, and decided to have dinner at the hotel. The restaurant is right by the Columbia river, outstanding views. Seth was our waiter, and was top notch. Very professional, helpful, and friendly. He even took our photo. The food was excellent--we had clam chowder, the seafood risotto, and a veggie burger. Risotto was the best. Portions were huge, had enough leftovers for another meal. The free breakfast the next morning exceeded my expectations--table service, not a buffet, very friendly waitress, and excellent food, even excellent veggie options with egg whites. It is a short drive to go into the town for other dining options; get there before the shops close at 6 PM if you want to go shopping.
I just checked in and I already like 5 things about this place. Friendly, fast, late night check-in. Dog-friendly: Treat bag. Mutt Mitts. Dog area. Little patio right out my sliding door. Reasonable pet charge. Walking trails along the river with FANTASTIC view. Eco-friendly reward: $5 credit at their restaurant if you decline cleaning & towel service. FANTASTIC view from public areas. My room isn't fancy. Don't care—-it's clean and has good water pressure and a comfy bed. There should be bedside connections for electronics. Do care. Must charge all the devices. The A/C is effective but noisy—-it does help mask road noise in my highway-facing room though. Do care about a cool, dark bedroom.
The hotel was very nice, clean and had friendly staff. My husband and I ended up eating dinner at the restaurant for both nights that we stayed because of the amazing river views and great food. Breakfast was also good! I would highly recommend staying here if you are in hood river area. Affordable price and you get a lot for your money!
Come to the Hood River area three times a year and this is the only place we will stay. We've looked for other places but this always Rises to the top. You're right on the river, prices are reasonable and if you ask anybody in town they will tell you the riverside restaurant is the place to eat. I realize this review is redundant because all the reviews I read are similar, but I want to reiterate this is the place to stay and eat if you're doing anything in the Hood River area.
The hotel was nice but nothing special. Older and could use some updating. Room was spacious but the balcony was small with cheap furniture. We also found a toe nail clipping in the room, which was disgusting & in plain spite. Nice breakfast included at the restaurant but we did not enjoy our dinner there. Great view, right on the river but overpriced for quality of stay.
For the price I paid, this was probably hands down the best value I've ever gotten out of a hotel stay. The free breakfast in the morning was fantastic- choose from a decent assortment of entrees made to order at their restaurant with coffee, tea, or juice. The bath amenities were nice quality. The pool/spa has the most incredible view of the gorge and is spacious enough for many guests to use at once. Nice tv with a good amount of channels, a spacious room and bathroom with a wet bar and fridge+microwave. Our room didn't have a scenic view but it was made up for with high ceilings and clean space. I only had two very minor complaints. One- it is confusing to navigate between wings of the building. We were in the west wing on the third floor and had to go down a flight of stairs to the second floor to cross to the other side of the lobby and then go down to the first floor in the east wing to access the pool. You couldn't cross between the third or first floors without either going to the second floor or outside. We had to basically walk in our towels past the restaurant and the front desk which was a little embarrassing. Two- some guests got robes to wear to the pool and we didn't. I don't know if it's because we had a cheaper room but the pool towels they gave us were rather small (although they were plentiful). The on-site bar has the best happy hour- full size portions at tiny prices! The mac and cheese was amazing. We didn't have time to go to the restaurant for dinner. Great location with access to the shoreline trail along the river, and only about a 20 minute walk into town. Wine tasting and the fruit loop are a short drive away and there are endless hiking opportunities and outdoor recreation in the region. All in all I could not recommend this hotel enough. I wish the staff at the front desk informed me of some of the concierge amenities offered such as the wine tasting pass. I wish this hotel wasn't 3000 miles away so I could visit more often!!!
Excellent front desk staff, really pulled out all the stops to get us a great room at a great price. Very nice dinner at the restaurant with Caroline providing some excellent recommendations tailored to what we wanted. Cheesecake is a specialty of the house and well worth saving some room for after dinner.
Hey so this is a nice place. I think best western and I think cheap hotel with no frills. The grounds were nice, the restaurant was excellent. Made to order breakfast was top notch and the view of the river and gorge is fantastic. Service was excellent. Could not recommend it enough. Do stay on the 2nd floor though, as the main floor walk out rooms will tend to have a bit of noise coming from the 2nd floor. It wasn't bad, I just don't like hearing other people above me.
Lovely hotel located directly on the river. We were upgraded to a river view suite which was great! Hotel is well maintained, staff very helpful. It was a beautiful walk along the river to get to the town for dinner or to try one of the several brew pubs. Great weekend get-away!
Highly recommend this hotel. A few positives: Right next to river with spectacular views Grassy area for the kids ( facing river ) Extra large bathroom towels ( beach size ) Comfortable beds and down pillows Very large living area in one bedroom Queen suite. Stayed in King Executive on way back through ( photo's included are King ) Beautifully landscaped Fabulous bar and dining area Fantastic Riverside restaurant/ Ambiance Walking trail along river and into town is right in front of property. Pass Marina and local dog friendly park on the way. Great pool area Only negative for us: Service was extremely slow at their riverside restaurant. Took an hour to get our breakfast order Worth extra $ for riverside views. Have to drive or walk ( 20 mins ) into main shopping/ restaurant area. Overall, highly recommend.
Comfortable Hotel in an excellent location. Had a room facing the river and were very pleased with the overall service. A bit of a tricky parking lot coming off the main road and using GPS. Easy to miss it and end up in the next state.
Excellent location and easy to find. Check in fast and professional. Room was a little small but clean and functional. The bath was of adequate size with big fluffy towels. Small shampoo bottles. The in room coffee service area was very cramped. Bed was good as was the pillows.
We showed up without reservations, late Friday, ahead of Memorial Day weekend. The lobby was crowded and we were all set for a lot of drama. Instead what we got was extraordinary professionalism and a staff who was really interested in making sure that our vacation stay was exceptional. (Special Tip of the Hat to Alaina and Danee!) The property sits right on the river with easy walking paths extending all the way down to Hood River Waterfront Park (Solstice Wood Fire Pizza- pFriems Brewery, not to be missed). It is a 5 minute drive into downtown Hood River with all the shops and such. Our room was first rate with a comfortable bed, good internet and cable. Microwave and a good mini fridge rounded out the room. The property had everything you might need; indoor and outdoor hot tub, sauna, pool and even had guest laundry if you want to travel light and sneak in a quick load. You are 100 yards from Button Bridge and an easy ride into Washington. Make sure that you hit White Salmon and see the Gorge from the Washington side. Then do a loop down to Cascade Locks and cross the Bridge of the Gods back onto the Oregon side. We closed our trip with an eBike tour with Sol Rides. Again 5 minutes from the hotel we met our guide and headed up to the scenic highway (no cars and great views) and then biked to a local orchard and winery (Idiot's Grace). Charlie was the perfect guide, offering that delicate balance of local insight and good natured banter. We would highly recommend SOL Rides and will most certainly tour with them again! So as I said, If you are touring the Gorge make this your base camp and you will be HAPPY you did!
Had a ground floor river side room. Very nice lawn and comfy room. The restaurant food was very good. All the staff was very helpful and friendly. Did not take advantage of the pool. Pet friendly. Will stay again.
We really enjoyed the BW Hood River - the pool, bar & staff created a fantastic experience. I would highly recommend this hotel being conveniently located to everything. The breakfast is excellent and is included with your stay.
I have never stayed at a Best Western Plus, and my past experience was Best Western (not Plus) has always been less than average. This property is beautifully maintained, we had a room right on the river, and despite being close to the highway, it was quiet at night. The lobby is pretty, and the restaurant was surprisingly good. It is not within walking distance to downtown Hood River, but a very short drive. We will be back.
Great location and views, real breakfast (not the powdered eggs buffet), nice pool and hot tub. Be sure to ask for the wine-tasting pass if you plan to check out the nearby wineries. Also, be prepared for windy weather. Wildflowers were out at Tom McCall Preserve near the Dalles.
Our 50th anniversary vacation. What a wonderful surprise when we checked in and went to our room. We had been upgraded to a room with a wonderful view.Dinner in the restaurant was so good and breakfast was a treat,ordering from the menu.No cold cereal.If it wasn't 2000 miles away we'd visit again soon
This is located in the heart of Hood River right on the river and the views are incredible. The onsite food was delicious and very helpful. The hotel staff was very helpful and suggested many activities to do.
We had a room on the top floor with a great view of the river with all its activities. The room was quiet and comfortable and the hotel was conveniently located with a Starbucks across the parking lot and a nice walkway along the waterfront for walking. We enjoyed use of both the pool and hot tub.
I've stayed in this hotel in several different occasions and might come back again. The hotel is in a great location, literally right in front of the river and it was very comfortable. There were many good things I could say about this hotel. I have 2 complains that I must mention though. First, the AC units in rooms are EXTREMELY loud. At night I couldn't even have a conversation with my wife or watch TV because the ancient AC was working VERY loudly. We had to turn the unit off in order to sleep but the room got too hot. Second, the cleaning staff were knocking at our door as early as 8 am, asking us whether we need the room cleaned. What kind of hotels bother their customers by knocking at their door at 8 in the morning like that? People go on vacation to relax and rest, not get bugged like that. If the hotel were to fix those two issues, I'd give them 5 stars instead of 3.5 stars I'm giving.
Enjoyable stay, quality service, clean rooms, good food and wine that was in room prior to our arrival was an excellent red! my husband and I would definitely stay again when in Hood River Oregon. our room had a beautiful river view, the location is perfect for getting out and exploring the different wineries and tasting rooms in the area.
Convenient location enroute and right by the highway. Check-in desk person was very friendly and helpful. Gave me all the options and came up with a good price based on my short stay for one person only. Had to hit the road early the next day for appointment in the valley.
I reviewed this hotel last year and gave it five stars, but in this past year, I have noticed a change. It really needs some refurbishment. It didn't feel very clean, and my room in particular had a smell in the bathroom (kind of like a sewer), a broken screen door, and cobwebs all on the patio ceiling (I had a balcony room). At the end of the day, the location is amazing on the river, the free breakfast is incredible (thanks Josh for taking care of us!), and the staff is very nice. But this hotel is in need of some updates.
The room was clean and comfortable! Staff is very friendly and helpful. The food is top notch for the money. We will stay here again! The pool is heated and open year round as well. We travel to Hood River often and have always had a great experience at this hotel.
Excellent location, service and food. Could not ask for better! Staff were friendly and the Riverside restaurant is one of the better places I have been too. The inclusion of breakfast adds to the Value of this Hotel.
Very accommodating Hotel for families on banks of river in lovely setting. Comfortable, friendly staff and decent food. We had a 5 year old with us who never wanted to leave the pool. Nice walks along the river and to center of town. It was a good choice for weekend away from Portland with family.
We stayed 2 nights in a river view room on the first floor. We had plenty of room to store our bikes. The room was clean, spacious and comfortable. Breakfast each day was an added bonus...very delicious! We used the pool and hot tub after our bike ride and it too was wonderful. We also had a night cap in the bar with some dessert and the staff was excellent. I will definitely stay here again and highly recommend it to others.
I've been there for 90 days and loved every Day there.the hotel has a nice rivier view. Special thanks to Cher from CEBU who always made us feel at home and always made sure we had every thing we needed.thank you Cher!!
Check-in and Check out were fast and easy. Staff was courteous. Breakfast was perfect. Servers were really nice and made me feel welcomed. View from the restaurant was beautiful, especially at breakfast getting a sunrise with coffee. I'll definitely be back.
Stayed here for three months and had an excellent stay here. Very clean room, bathroom and a good clean bed. The service I got in those months was very good. Personnel was very helpfull and friendly and took very good care of me and my collegues. I don't know all the names but a big thank you to all personnel for giving us a temporary home in Hood River Lesley
My wife and I recently visited Hood River. We had stayed several places around town before and then our daughter in law recommended that we stay at the Best Western. It was an great suggestion.. The room was great and the staff is excellent. We found the bar and the restaurant to be outstanding. Right along the river with a convenient pathway to the marina, the park and downtown. On top of that, the rooms were very reasonable and the restaurant coupons only added to the value.
We have stayed at the Best Western Plus Hood River Inn several times. Each time we have found it to be excellent. The rooms are comfortable and the beds are as well. Very clean - provide nice soaps and shampoos. The breakfast that is included is not your typical
Hands down the best Best Western I've ever stayed at. The restaurant is incredible, from the service, to the food, to the view of the Columbia River. I love the breakfast, and it's nice to return after a long day and not have to think about going out again to find dinner. In fact, for my entire 10 day visit, I didn't eat a single breakfast or dinner anywhere else. Without exception the restaurant and front desk staff are the perfect combination of personable and professional. I visit here once a year and see many of the same people with each visit, which speaks volumes to me about the hotel's quality. Another good sign is that every employee, from restaurant to front desk to housekeeping and maintenance, acknowledges residents with a smile, even when just passing in the hall. Even the location is great—easy access, great view, with a Starbucks just 100 yards away.
We were in Hood River for a wedding with numerous family members. Best Western accommodations were nice and they offer pet friendly rooms. The room included complimentary breakfast which was much better than expected.
We stayed 2 nights at the Best Western. We were in Hood River for a wedding and the Best Western offered a great location, reasonable prices and a fantastic complimentary breakfast. Our stay was very enjoyable and we would definitely stay again.
When the opportunity arises or I have business in the Hood River area, I always try and make my stay here. The views are wonderful, the breakfast choices are amazing. Friendly helpful staff, I have always enjoyed my stay. I would recommend this hotel to anyone.
We stayed in a 2 room suite by the River. It was a fantastic stay with friends before our wedding. The room was fantastic, we ordered room service and it was surprisingly affordable! We would definitely stay again
We stopped here after a long day of driving and were pleased with our decision. The hotel is fantastic and the views of the Columbia are amazing. Our problem was that we arrived on the first day of Spring Break and the place was very busy. It took a while to check in as we stood in line behind 4 other groups. When we got to our room we were again pleased at the appearance and view from our 2nd floor balcony. We changed and headed for the pool only to find a huge crowd which was depressing, but again, Spring Break. After dinner and a nice walk, we went to our room, cleaned up, and watched a movie. Things were quiet until we were ready to go to bed. The room above us and the hallway seemed to be raceways. Not just little children, but adults were running about back and forth to the pool or something. We did not sleep well at all and because of the noise perhaps, our bed seemed very uncomfortable. We did have a good experience with the menu selection and complimentary breakfast from the restaurant. Checkout was no problem as we got an early start the next morning. Honestly, no complaints other than the tremendous amount of noise that we experienced from others staying in the hotel.
Spacious clean rooms. Included breakfast was great, with lots of options. Heated pool was nice, even on a cold day. Easy walk into town and along the river. We had a room facing away from the river and it was a little noisey with freeway traffic.
Great location for family with pets. Swimming pool was perfect. Would love to see kids menu at the restaurant revised (for example, peppered bacon be regular bacon, pizza size is too enormous). Otherwise, great value for a family and a pet.
Stayed here the night before our half marathon run in the gorge and booked super last minute. Could not have been more pleased with our experience. The hotel is beautiful, very new and modern looking. Plenty of parking, very comfortable beds, black out curtains and a phenomenal "continental" breakfast. The breakfast served as part of your hotel stay is in the hotel restaurant and is served sitting at booths with a menu. Unbelievable! We could not have been happier to have delicious egg and potatoes before our big run. Yum.
So very happy with our dog friendly room. It was clean, somewhat remodeled, and ground level making it so easy to take our new puppy to potty. Plus a great view of the river. On another note, the restaurant/bar is super popular and a great place to have a drink and/or dinner. In the bar Eric impressed me with his diligence on our bill. We started as a group of 6, soon to be a group of approximately 15. With both drinks and some shared snacks and a few meals as well. I can't tell you how many times a server will mess this up when it comes to the bill. I was (happily) shocked to see all our bills were perfect. No mistakes whatsoever! Great job Eric! I wouldn't hesitate to go back for a few nights away.
Great breakfast and love the view of the river from the room. Also had dinner at the restaurant and was not disappointed. It is kind of noisy from the bridge traffic but definitely will visit again. It is probably the best accommodation in the area.
Great stay all the way around! Will definitely recommend and stay again in the future. Beautiful view and room. Staff was wonderful from the moment we walked in the door. Location was easy to find. Thank you.
We could not have had a better experience. Everything from the check in time to check out time was amazing. The staff at the front desk and restaurant we outstanding. Some of the best fish and chips we have ever had from the Riverside. The view from out balcony of the Gorge is a view I never grow tired of seeing.
Real american, original even if belonging to a chain, nice view, on the river of Columbia river, nice trails, I recommend a river view room, convenient location near I84 and other services. Relaxed atmosphere.
Great views, nice staff, easy access. Had a great weekend. Very easy to get back into downtown Hood River, and with nice weather a very easy walk. If you want a hotel on the river that gets you some rest this is the place
A fabulous suite with terrific appointments, clean, spacious, most comfortable. From check-in on... it was the best! It's conveniently located off I-84 but our suite faced the river for a great view and was facing away from I-84 so was quiet which is just what we wanted. Ask and ye shall receive!!
We really enjoyed our room recently, it had a beautiful view of the river, it was clean and comfortable. The only negative would be that the restaurant on site was expensive. But it is close to a lot of things too. Unfortunately my husband and I got in later in the evening and were tired and didn't want to go anywhere else. We would love to stay again when we have more time.
I found the staff very friendly & helpful. The room was very comfortable with little touches, like an umbrella in the closet and hot chocolate for non-coffee drinkers. I was here for a conference. Everything was as expected, the delicious food a plus. Oh, and lovely river views from the meeting rooms! I had a non-view room looking at the parking lot and Mc Donalds. But I caught a nice sunrise on Mt. Hood. If I come again, I will ask for a river view and enjoy watching the birds & windsurfers.
This was a stopover stay on the way from Portland to Bend, and we made the reservation at the last minute (on road on the way to Hood River). The front desk staff was super pleasant and gave us a terrific top floor river view room with a fake electric fireplace - think category was "Suite-1 King Bed." Also, for convenience sake we ate dinner and breakfast in hotel. They gave us coupons for discounts on both; breakfast was free and pretty good. I would suggest a reservation for dinner; we called to make one and they told us it wasn't necessary because they were not busy, but when we showed up, there were no tables available for 30 minutes-no big deal because we just went and waited in our room, but should have just made reservation in the first place. And they were very apologetic and kind, so it was all good in the end.
I have stayed here many times! Last winter was my first stay when I was trapped in an ice storm for several days. The hwy 84 was completely shut down as well as the alternative route on the 14. I was so Grateful to find this Gem of a place! The young man Dom who helped me check in was the Nicest, Kindest, Professional young man ever! I have since stayed here numerous times as this place is a half way point for me along my route between Montana and Northern California. I find this hotel to be clean, the beds are comfortable, the views are stunning, the staff is professional, Kind, Patient, and Helpful. I always look forward to my stay here. I rate this place 5 stars and two thumbs up!! Best Ever!
My daughter and I were on our way from to the Tri Cities from Portland, OR to visit family. It was snowing and the roads were becoming a little dicy. We decided to pull off in Hood River. Luckily, The Best Western Plus had a room available. It was decorated very nicely and was warm. The hotel had wonderful amenities including $5 off dinner and free breakfast. I have to admit though, the food was not that great, but it was free....... The view from our room was beautiful. We were right on the Columbia River, and with the snow.....it was awe inspiring. I do recommend staying at this hotel. I know we will likely go back!
I just had a terrible experience at this location from the manager Richele. My wife and I have been staying at this location for many years, and we have never been treated this poorly anywhere. We felt this was our special place and now we'll never return. The corporate office explained to me that The manager of the Hood River property, Richele, can wave a non-cancelation policy which I don't recall agreeing to during the reservation process, but would not and was utterly unprofessional, condescending and unsympathetic. The rate for the one bedroom King I paid was $222.22, and after much discourse, she did offer to reschedule the reservation, but at that point, it became a matter of principle. I made this reservation on 2/8/2018 for 4/19/2018 and attempted to cancel on 2/28/2018, 51 days in advance. This experience breaks my heart as we did love this place.
We stayed her for two nights to celebrate our granddaughters 5th birthday in December. We had made reservations for the Christmas train. We had a big room with a very comfortable king bed. Our daughter and two grandchildren a room with two queens. Both rooms big and comfortable with a beautiful view of the Columbia river. The outdoor pool is heated to a wonderful temperature. A restaurant on site with delicious food. I highly recommend the tomato bread soup. The best ever. We had a wonderful time and will be back. Our granddaughter had a birthday she will always remember. Added bonus, pet friendly.
First of all, Cindy, who checked me in, went out of her way to find the perfect room for me. The restaurant has great food and service too! This was our first time staying here and plan to be back again.
Beautiful, clean room overlooking the river. Front desk staff were pleasant. I made reservations for the on-site restaurant months in advance and requested outdoor seating overlooking the river. When we arrived for dinner, we were told that the outdoor seating is for "first come, first serve", so we were seated inside. This really upset me, because there were half a dozen empty tables just outside. We decided to get up and leave. We found a restaurant, Solstice Wood Fire LLC, that served great pizza downtown, and it was very good! In the process we got to see all the wind surfers on the river.
Me and my husband were able to take a weekend to ourselves and we decided to stay at this hotel. We have stayed here before and really enjoy it but our stay this last weekend was incredible. Dominique at the front desk was wonderful through the check in process and made everything quick and easy, we appreciated his efficiency. Our room overlooked the water it was so nice to lay in bef and relax to that view. Breakfast in the morning was delicious. Tracy our server was so nice and she was one of the best servers. Overall our experience was amazing and we appreciate all the staff but these two really stood out. Thank you Best Western, looking forward to our next stay.
We were able to check in shortly after noon and had a room with a balcony overlooking the river. Even though the weather on our check-in day was windy and cold and the river rough, it was a beautiful view. The staff was welcoming and accommodating.
Their staff was amazing from check in to check out. We were upgraded when we got there for my fiancé's birthday, when we wante to go wine tasting they called the cab for us and asked where we were eating that night and what time and they called and made reservations for us. All around great experience.
Firs, we booked by phone enroute to the hotel and were upgraded to the "Executive Level" which had great views and no screaming kids. Excellent hotel with an exceptional restaurant. One of the best pasta menus we have ever seen and great wait service. Our waiter was a former restaurant owner who really knew what he was doing and he had a great menu to work with - a truly great experience
We decided to spend the night after a day of sight seeing and wine tasting. We did not have a reservation, but that was no problem. We had a wonderful view of the Columbia River. The room was quiet and the breakfast was perfect. We have already booked a return trip!
This hotel is probably the best, best western I have ever been to! Awesome staff! Beautiful riverside setting! Great pool/ hot tub outside! Delicious little diner with great views and friendly staff! Clean modern spacious rooms! Great views! Close to everything!
really glad i stayed here. good price, convenient and restaurant is on the columbia river nice breakfast too. can walk along the river. get frequent flyer points. friendly staff. heated pool and jacuzzi. felt safe would stay here again.
Spent one night here after a nice day of hiking in the Gorge. We were able to get a room at a good price without prior reservations. The room was clean and comfortable. We were also very happy that the pool was heated, the hot tub was actually hot and the sauna was working...all very appreciated after long hours of hiking. The breakfast in the morning was also a nice surprise. Much better than we expected. A nice place to stay close to downtown and on the river. We plan to stay here again in the future.
Beautiful place to stay, the view is amazing and the staff are friendly and helpful. The restaurant service was incredibly friendly and the food was the best in the area. The dinner and breakfast were very nice portions.
The restaurant is fabulous! Room walls are thin so you hear your neighbors, and people in the hallways. but the view was great! The Colombian river is very peaceful, I just wished the rooms were nicer for what I paid.
Clean, very affordable and the service is fantastic. My son and I stayed here for a ski Race camp and Hood Riverbhas a ton to offer. The restaurant is exceptional and the staff is very helpful. Will be back again for more ski trips to Mt Hood.
Spent last Thursday night here. The room was nice and clean. I was a little put off when I went to double-check the sliding door (I was on the first floor) and found that it was open. That necessitated going into the bathroom and checking behind the shower curtain and getting down on my hands and knees to make sure that no one was under my bed .... there wasn't, the bed sits on a pedestal. :-) I ate dinner in the lounge. Orders a hamburger and fries. It was okay as well, nothing fancy. The fries were overcooked and the burger was just okay.
My family and I visited family and friends from Olympia, WA to Eugene, OR in five locations in three days. It was a pleasure to relax and restore ourselves in our travels in the middle at the Best Western in Hood River, OR.
It is one of the nicest and cleanest places we have stayed. Staff was all nice and helpful would definitely stay here again the next time we are in town. The river view rooms are a nice upgrade the view of the river and bridge is amazing
Cozy room with beautiful views! Having breakfast, looking out over the river was splendid. Definitely recommend! The hotel is not far from downtown-- Hood River is a lovely place. Would fully recommend going with the gorge view room.
This hotel is a real gem right on the Colombian river. They offer a free breakfast with your stay and it is awesome. This hotel is a great value for your money. It is by far the best Best Western I've stayed at .
We usually love this facility but this visit was a let down. My husband and I were there for a little getaway and unfortunately the Guests next door to our room ruined our night for us with some major fighting. Even after we called the front desk to report the situation, security was sent to calm things down but it continued and we had a pretty terrible nights sleep. When we spoke to guess services about it the next morning they knew nothing of the situation and did not offer anything besides an apology. Disappointed!
Apparently I made a non-refundable, non-changeable, non-cancellable reservation. This was not made clear anywhere in the check-out process. In fact, it's buried in the fine print in a collapsed section of the page. I was also charged immediately; again, buried in a hidden part of the web page. So when I called to adjust my reservation, not even cancel, just change, I was told nothing could be done. So I called BW Corporate who said they'd try to help me out. They called the hotel and got back to me saying the hotel refuses to make a change. I call the hotel again and ask to speak to management - "one moment please." Rather than the manager taking the call they come back and say that BW Corporate refused to make a change. So I called them on the inconsistency and refused to own up to the fact that someone simply wasn't being truthful. I won't go through the word-for-word, but at one point they actually said, "we understand if you don't want to stay here, but we've already charged your card." Regardless of the hotel itself, this is simply poor business practice - using tactfully deceptive website design to swindle people into a bad deal and then using fine print to strong arm out of their hard earned cash. Worst of all, there was zero effort to try and do anything about it. No offer of additional services as compensation, nor a free , or even discounted night for another stay, absolutely nothing.
The Best Western Plus on the Columbia River in Hood River is special. The staff, restaurant, services, room comfort, and cleanliness are all top rate. A meandering trail along the river from the hotel can take one into town and great services.
I selected this hotel only because I needed to get off the icy roads during a storm. I wasn't expecting more than a safe and clean room. Boy, was I surprised - pleasantly. The staff was thoughtful, responsive and professional. This was Christmas night and the place was as lively as a summer evening. The property was not only clean but also beautiful. There was live Christmas entertainment in the bar which is where I enjoyed a delicious dinner to rival any great restaurant let alone a hotel restaurant! My room was, well, roomy and clean and well appointed and had a great view of the Columbia River. I have travelled the world. This hotel earned its spot among some of the best...and for a lot less $$. I will stay here again.
We ended up staying here last minute and are glad we did. The room was huge and staff was friendly. The breakfast was an amazing sit down meal with a great selection. Much better then the normal continential buffet style that I am used to with Best Western.
The free breakfast was great, too. Got to pick from several options on menu, not just traditional choices. We had an amazing view of Hood River from our room and we were close to everything. Hotel was beautiful. Highly recommend.
We flew in from Detroit, MI on Thursday and our plane arrived very early. Our commute from PDX to Hood River also took less time than expected so we called for an early check-in and were told immediately that it would be a pleasure to see us early and our room would be ready upon our early arrival. We were totally blown away from the minute we arrived on the property. The view, the service, the facility and room cleanliness. Everything was perfect. The breakfast was outstanding and the staff were so welcoming, helpful and very hospitable. It was a pleasure staying there and we will return again. 10/10. Simply amazing stay.
beautiful facility, friendly staff, nice rooms and great food. had plenty of room for all the classes to be held in. has 2 gas stations on access road going into hotel .and easy access on and off the freeway.
Wonderful location with beautiful views. Easy walk on great river walk trail to downtown. Great food choices, wine bars, multiple breweries and tap rooms, fun shopping. The staff was great and I recommend a river view suite with the private deck. The on location bar and restraunt were excellent. Cozy fake fire place heater made for a romantic retreat to sit back and enjoy a cocktail.
This hotel is going to be my preferred place to stay when I need to go to The Dalles area again. The bed was so comfortable and the room was awesome and clean. They even have robes for wearing to the pool and hot tub. The staff is friendly, polite, courteous and helpful. they really go above and beyond to provide for their guests.
We stayed here while having business in town. The accommodations were nice, but certainly you pay for what they offer. We travel a lot and there are certain features that make places worth the money. They have a very nice breakfast included, which is a big bonus. Also, the pool, two hot tubs, sauna, and fitness room were great. We used them all three days over our two nights here. The staff were nice and everything was very clean, including the fitness room and pool area. My primary complaints center on the room. First, the size is nice and the layout is decent. However, the coffee machine in the room is TERRIBLE. I did everything right and got nothing but a watery cup of light brown "coffee." At these room prices, spring for the Kerig please. No excuse for bad room coffee. It wasn't even drinkable. On top of that, they skimp and give you only one coffee pod per person. Again, for the prices they charge I would think they could be generous with the coffee. Not that anyone would make two cups of that stuff. Also, there is only one sink and it is in a bathroom that has no fan. You can see where that might be a problem at times. Plus it has a faucet so low you can't fill a water bottle. We stay often at a Best Western in Newport that at least has a nice deep sink so you can fill your bottles. No such luck here. They do have glasses (not just paper or plastic cups), so that was a good bonus. All in all, it's a solid choice but I would be tempted to look elsewhere. It's a bit far from downtown with a walking path that is nice, but not lit once it's dark. Feels pretty sketchy to get to downtown after dark. Not great if you plan to spend time downtown until late. And they do have a lot of nice brew pubs...
Service was great. Clean great staff. Rooms were clean and neat. We have had our conferences here for years and we will be coming back for years to come. Staff go out of their way to be helpful and courteous. conference rooms are always neat and clean.
We have stayed at the Best Western Plus four times and every time we have found the staff, restaurant and rooms exceptional. There are so many reasons to visit this hotel for so many reasons. The river views are spectacular, Hood River is a great place to visit and the restaurant at this hotel is excellent. Food and ambience cannot be duplicated anywhere else on the Gorge. Did I say how wonderful the entire staff are? We have brought friends here and they were very pleased to spend a weekend here. I know you will love this hotel and bet you will want to return for so many reasons.
My wife and I were in town for 1 night to visit some friends. The hotel was moderately priced. We stayed in a single King room, and the bed was very comfy. the cleanliness was average as there was some glitter and other remnants on the floor. All in all, it was a good value for the stay. The restaurant breakfast was the best part! My only complaint is that our room was right next to the stairs and elevator which made it impossible to sleep in and enjoy the comfy bed a little more...
I have stayed here previously and hence the reason for the return. Very good value and helpful staff. I could stay in Portland but choose to drive to Hood River (on my way home) to stay here where it is much quitter and more relaxing.
Very accommodating staff. After a long day of travel Dominic at front desk was very friendly and accommodating. One of the best front desk experiences I have ever had. Also Amazing pool and lounge / restaurant experience.
This is not your typical Best Western! We had a girls night here and decided in 2suites. They were comfy , spacious and all around GREAT! I look forward to another visit to Hood River and will most definitely stay here again!!
Always good service and a room with a view of the river. We have been staying here for probably 20 years now. We use it when ever we need to get away for a few days. There is a lot to do in the area and some great restaurants near by too.
On the river with great views from the restaurant, romantic get-away, great amenities on site in the pool, lounge and restaurant; and within walking distance to downtown for wine tasting, pubs, beer and food.
Clean, comfortable room in an upscale facility at a beautiful location! Friendly, helpful staff from check-in to check-out. Loved waking up in a river-front room and watching a beautiful sun-rise over the Columbia River and surrounding hills. Enjoyed a nice morning walk on a 2 mile paved trail along the river passing the marina, parks, etc. Noticed the motel had river sports equipment and lessons available for summer stays - might have to return just to try some of them out! Really enjoyed our stay.
My husband and I were caught in the middle of a move - exhausted. We called for availability and within the hour, we were both relaxing with our dog in a great room. Dominic helped us at check in and booked us with a ground level room for easy access for our dog - just a sliding glass door away from the river pathway.
The room was beautiful! Verybfriendly and helpful staff! Dinner and breakfast at the restaurant were delicious! Awesome pool! We loved everything about our stay. If we return to Hood River we will choose to stay here again.
We visit Hood River often for a quick get-away. We love the Best Western. Clean, comfortable, great breakfast included. Beautiful view of the River. Hood River is a great place to visit - we love Marchesi Winery and the shops for exploring.
This is one of the best BWs we have stayed in. The room was quiet, and the bed and pillows (many to choose from) were extra comfortable. The complimentary breakfast is served in the restaurant. There are many delicious items to choose from, and the portions are ample. I loved the veggie bowl!
Overall, great experience. One problem with the hood river best western plus was the restaurant bar staff. The girls there couldn't remember any food or drink order. They were rude, and did not make me want to eat there. I stay for 70 nights straight and only ate there twice. Due to only the staff.
I have been driving past this establishment for many years. Since I use to live about an hour away I never had a reason to stay here. I have since moved out of the area and I chose to stay here on this trip. I am amazed at how terrific this place is. The staff is very friendly and helpful, the entire facility is just wonderful. Room, as well as the entire place is spotless. Bed is quite comfortable and the view of the Columbia and the Washington shoreline is post card perfect. I am sorry it took me so long to settle in here for a night. I shall return.
We came just for the weekend to visit Hood River & we really enjoyed our room RIGHT on the Columbia River. It was very cool to be able to watch cars going across the toll bridge, barges & tug boats passing by as well as trains on both sides of the river. The restaurant, fitness room & hot tub/pool area all have excellent views. We will definitely use this hotel & it's amenities again!
The HR Best Western was a terrific place to stay. The rooms were clean, the staff was very friendly and helpful, and the food was outstanding. It rained the whole time there but you can't control the weather. The place was quiet at night, no loud music or more importantly, no loud quests above or next door.
Solid customer service, great food, great location and professional appearance! I will be back at this same location for business stay. The area is beautiful as well, great positive atmosphere. Always a good choice.
This is a very well-kept, well-maintained hotel that gets the details right. It's expensive during the short tourist season (June through October), and a genuine bargain during the off season. The restaurant serves very good food, and is a local destination in its own right. Also, I've recently attended a banquet there, and the food and service was top notch. Please read my other reviews, and you will see that I have world-wide travel and restaurant experience. This place is at the top of the heap for a chain hotel. I enthusiastically recommend it.
I stayed with my husband this past weekend. We had a king first floor room on the east wing facing the parking lot. The room was nice, very clean. It even had a little patio with a sliding glass door The check in staff was friendly. Checkout times were late which was nice. Breakfast is served in the restaurant with a view of the river. Very reasonably priced room.
Fantastic Views of the Columbia River. Close to downtown Hood River Or, you can walk, and a hop-skip-jump to White Salmon Wa. Best of both worlds in one great locaiton. Stayed here many times, and will continue to come back. A very nice hotel, you know you will be taken care of when you stay.
Overall a good experience. I have stayed at this motel many time is the past. This is the first time that I have found their beds to be uncomfortable. Other than that a good experience. I will be staying there again in the future as we have a meeting/conference at this location twice a year.
I have stayed at this hotel numerous times; either for business or fun. The hotel is always clean, friendly staff, awesome workout room/pool/sauna, great locations and the restaurant has local/quality food! We will certainly be back:) And they are dog friendly!! :)
Great view and comfortable beds. Good and hot breakfast with room service! Friendly hotel staff and helpful. Appetizers or desserts added to the room service menu would be great! Will stay hear again if need to stay in Hood River.
The Hood River Best Western is a great place to stop for the evening. Convenient to the freeway, gas, and other local amenities. Restaurant has a nice selection and the lounge area is always busy and inviting to just hang out with a glass of wine. Staff is helpful and the rooms are comfortable and quiet. stayed there on numerous occasions and never disappointed.
We love staying at the Hood River Best Western Inn, The rooms are spacious, view is tremendous and staff is Spot On. Dinner is always a must and we appreciate the changing menu, breakfast is awesome and no comparison to other hotel breakfast offerings. After a day of wine tasting we need a reliable resting spot and this hotel does it for us.
We spent a night here after exploring the Gorge and had a great time. Although it's not in the immediate downtown area it's close enough and convenient to the highway and the bridge. The parking situation when I was there had lots of people upset, but there was some kind of an event going on. I parked somewhat illegally and got away with it. The room and linens were clean. Bed was comfy. Breakfast was good... you CAN use your breakfast ticket at the bar, FYI! I'd stay again, it's way cheaper than trying to book downtown usually.
great hotel. love the outdoor pool and hot tub. very clean and comphy beds. staff was always smiling and made my stay a memorable. Had a nice pathway along the river for a brisk walk and beautiful views
Great staff very helpful and made our event very special. The setting is beautiful, shops wineries, museum, riverboat tour and "fruit loop" driving tour is spectacular with Mt. Hood in the background. Great walking paths along the Columbia.
This will be a great review except for one thing. We had a great room on the top floor facing the water. Our room had a two story window with a great view and a balcony we would've used if it had not been raining. Also the restaurant onsite is really good,!we ate there both nights. My sister loved the GF rolls. As an FYI to future travelers, the bar offers Prime Rib dinner on Tuesdays until 6. We saw it in the bar when we had our pre 6:30 reservation cocktail and assumed we could order it for dinner.. not so. Wish the lady at the check in desk who told us we needed dinner reservations had told us about the prime rib special.
BW has been trying to transform itself into an exciting and relevant brand. It partly succeeds at this property. The mature Hood River resort hotel is a mature property with a remarkably long footprint directly on the Columbia River. My riverside room had a spectacular view of the river, the bridge connecting Oregon and Washington and clouds rolling in. But the hotel was built in an era that did not focus on views. I was there for a conference, and the large room at the highest level had no windows at all! My room was very clean. But the bed mattress was creaky and uncomfortable. The sheets hopefully were clean, but were not crisp like fresh linens. There were no wear marks or stains on the carpet. But, the brown and yellow color scheme seemed dated. The room was large enough and the bed was placed so that it was possible to see the view of the river. But, the balcony light on the patio could not be turned off. The drapes had to be closed at night. There was a small round table, and a desk, in the room. But, there were no outlets or ports for devices near the desk. The furniture was dark wood, which along with the brown and yellow decor, made the room look dark and dated, despite the single patio door which brought light into the room. The bath had a great square shower head, but the fixtures looked cheap. An oak veneer bathroom door with a dark brown metal frame completed the ho-hum dated look.
Great location, great food, great staff, great room with a great view. What else could there be? If I had to find something to improve, it would be the patio chairs. Since we had weather that wasn't the best for sitting outside it wasn't an issue. It would not stop me from visiting this hotel in the future.
Very peaceful and beautiful surroundings at this hotel. Most of the rooms do have views - and there is nice walking path right outside your patio door if you're on the 1st floor. The Riverside restaurant has great breakfasts with gorgeous views. I wasn't as satisfied with the dinner experience. The salmon was bland and tasted like it might have been a frozen salmon. Our server seemed to be overloaded with other guests and wasn't very attentive to our table. We had to keep asking for simple things. I think they might have understaffed. There is coffee service in the room - however it comes with powdered creamer and pink packets of sweet-n-low. (For those who prefer more natural ingredients in their coffee - you might want to bring your own). There is a nice sized-refrigerator in the room. Beds are comfy!
My overall experience at this hotel was very unpleasant, mostly due to the overwhelming smell of dirty dog. Right after checking in, I complained to the front desk and asked if my room was designated "pet friendly". I was advised it was not but they could not be responsible it someone snuck their dog in.....and of course they were fully booked. I think they did have the cleaning staff try and mask the smell with some kind of antiseptic cleaner which help it some, but only a very thorough shampooing would in anyway alleviate the disgusting odor.
A perfect place to go to relax and enjoy the Columbia River and the wonderful town of Hood River. Hiking, kayaking and all types of sports are nearby. Restaurant is wonderful and the breakfast is a great way to start your day. Staff is very helpful.
A Best Western Plus recently updated with a contemporary style in a picturesque location with a nice heated outdoor pool and spa overlooking the river. Pet friendly with a great up to 3 mile river walk. Pleasant and attentive staff, special shout out to Cher and Emily in the bar /restaurant. Quite possibly the best muscles I have ever had. They were so good I had them on both evenings we stayed. Create chief with indoor and outdoor dining available. Nice size rooms and comfy beds, breakfast included with the stay. Downside , located in-between two heavy traffic routes that can spoil the outdoor ambiance. Good soundproofing in the rooms.
Loved everything about this Hotel but the noisy traffic...trucks using jake breaks. The freeway exit was close to our first room. The hotel moved us more toward the middle which was better so we could sleep, but still heard noise. Sheets were rough...not smooth.
I was in a Jr Suite. It was if I was living in a well maintained studio apt. Great beds, great breakfast, great service. I will be back as I stay in Hood River Often. I forgot the great view of the river and all of the tourists activities. Wineries, restaurants, orchards, and wind surfing
Highly recommend this hotel it is beautiful, service is excellent and food and spirits I rate at 5 stars. So many things to do near by like water sports, fishing, hiking and touring local brewers. Local history is also very interesting.
A magnificent river view that includes a bridge to the Washington side and much activity, kite surfers, boaters, barges, tugs and ships. All of this can be enjoyed several ways...by a stroll along the riverfront path past sculptures, benches, picnic tables, a history museum; a happy hour and meal on the hotel restaurant's lovely deck; or a leisurely coffee enjoyed from the balcony of your room. We prefer the East wing, executive level rooms, and we enjoy this hotel every chance we get. The free breakfast is cooked just for you from several choices on the menu and is truly quality food. If you really enjoy walking, a tunnel will take you across the highway to hike the hill to the town of Hood River. It's worth the walk, a youthful, vibrant downtown with many boutiques and cafes. Highly recommend this Best Western Plus!
we were heading home from vacation and wanted to stay here because it had a bar/restaurant on site. i made a reservation online and it was a bit more than other places, i think because of the convention that was going on. i didn't know how busy it was and probably would have stayed somewhere else if i had, they should have given anyone not associated with the convention a discount for having to put up with all the people. we stayed in the east wing and there was a lot of noise from the highway. the room was nice, very large, and the staff was very friendly. we were given a voucher for free breakfast in the restaurant. we sat at the bar cause there was a wait at the restaurant. the menu for the free breakfast is definitely a cut above the normal breakfast you get at a hotel. i had the frittata and my husband had the bacon and eggs, very delicious!! the coffee was also good. the staff was very friendly and helpful.
Friendly staff. Cozy and clean rooms. Beautiful artwork throughout the Inn. Wonderful breakfast experience in the lounge. Enjoyed the breathtaking view of the Columbia River Gorge from our Jr. Suite. We would go back in a heartbeat.
BW Hood River Inn is a gorgeous place to stay. It is right on the river and close to shopping and other needs. The staff was extremely helpful. The grounds are beautiful and the restaurant/ complimentary breakfast space is breath-taking. Highly recommend this place to stay.
Easy access with large car park, friendly reception and a big surprise, we were given the Bridal Veil Suite which was basically a massive space with direct access to the river walk. Very comfortable bed, coffee maker, fridge, bit like home really,first time I have seen a twin shower though. Enjoyed our patio fronting the river watching the local squirrel type animals (not sure what they are called) playing on the river bank. Dinner was taken in the restaurant overlooking the river as was breakfast. Very little to fault this hotel, would definitely stay again. Forgot to mention, easy access to town by car.
The view of the Columbia River & the bridge off the balcony was stunning to say the least. The beds were very comfortable. It was very quiet. The staff were very friendly. The breakfast was ample & delicious.
I believe this is probably our fourth or fifth time at the Best Western Hood River Inn. Every time it's wonderful. Beds are comfortable, view is amazing, staff is always accommodating and kind. This particular trip we had interaction with Doug the manager. Over and above what we could've hoped for. This place always makes us want to come back. And Lastly...A note about the free breakfast. I was actually a bit surprised that a side order of bacon was not included our free breakfast. But… It was the best bacon I have ever had. Hands-down truly the best bacon.
My wife and I decided to get away from our hometown of Florence and visit Hood River. We decided to stay at this great place and it was a great decision. The check in process was super easy and the staff was very friendly. After getting settled into our suite, we decided to have dinner at the restaurant on the property. The Riverside was a very nice place with great views of the river, bridge and great staff. We had one of the best dinners we have had in a long time. Our room was super comfortable with all the amenities you could ask for. Nice living area with fireplace. Full kitchen and great bedroom. We got to enjoy a glass of wine on our private patio and enjoy the evening, watching the river. The Cebu Lounge was a great place to stop in during happy hour to relax after a day exploring Hood River. I have no negative comments on this great place and look forward to the next time we are able to get away and visit again.
Room had a great view of the Columbia River. We saw the sun rise every day. Great restaurant for breakfast lunch or dinner with great wait staff. The salmon was freshly caught every day. Great location for visiting other locations and wine tasting.
I'd consider this an elevated Best Western experience. The included breakfast is a sit down menu ordered breakfast. We received a discount coupon on the excellent dinner restaurant, where we sat outside over looking the river. Our room had a lovely balcony, we stayed on the executive floor which is the newest addition with upgraded features. It's an easy walk past the harbor and across the bridge into town, even though it feels further away. ...and outside the hotel there are so many wonderful breweries to experience in a wonderfully friendly town.
with amazing views. Food was outstanding. Free breakfast was off the menu and not a buffet. Rooms are a bit dated. Location is perfect. Hotel is very quiet. Especially enjoyed the balcony overlooking the river.
This B W is clearly a step up from the average motel & well worth the extra dollars. Rooms r spacious with comfy beds, fluffy pillows , & fresh linens. However, the most compelling aspect is the friendly & helpful staff. Located in walking distance ( about 1/2 mile) of the downtown via a very lovely River Walk, the hotel also includes a full breakfast, which is individually prepared & very tasty. Hints: Be sure to have the receptionist explain the wine tasting tour with the list of participants. Each offers free wine tasting for either 1 or 2 which will save you $15 -$30 at each place. Also M-F the hotel features a 4-6 pm happy hour w 1/2 off appetizers, which are far superior to typical bar food. Also get ur ticket for 1 free entree with purchase of another at the on-site restaurant, which overs looks the river & is quite good.
Once a year my husband and I wander of the ranch before the leaves come off the tree. Last year we ended up at the Best Western Plus Hood River. We came back and will probably do it again next year. Why? Because of the total experience. The rooms are clean, well appointed and the river view amazing. We like the West side, the clacking of the Steel Bridge and the headlights peeking through rail of the bridge is the perfect white noise. The balcony is the perfect place to watch the barges passing up and down the river. The staff at the front desk will help you find the right fit in a room, what good sports. The breakfast is included in your stay. You go to the beautiful Riverside Restaurant and weather permitting can dine on the deck . We will be back , thanks to the staff for the excellent experience. Oh , one last thing the WiFi is smoking fast.
The hotel is located on a beautiful property on the bank of the Columbia river. Rooms were exceptionally clean and had a nice North West feel to them with awesome views out your patio door that leads to the river walk path. The staff was extremely friendly and helpful. Nice restaurant and bar. Very wonderful experience
This property has been around for a long time, is very convenient to visiting Mount Hood and environs, and was very pleasant place to stay. Our room parent obviously been very recently renovated. The only complaint I had was that the blinds did not open and I did not want to break them by forcing them. We had a unusual experience of being there for the wildfires, so the first day, the air-quality was really quite bad, but the next two days it had improved a lot. The wedding party of the wedding we were attending we're certainly relieved about this! The breakfast is included with how are room rate was delicious, lots of good choices included on the menu and of course one could add things and pay for those separately, which we did. Would love to return on our own. I have probably only stayed in three best western plus properties, but this hotel fully measured up to my positive experience with the brand. I would highly recommend a place.
Stayed here many times. The staff and the service are excellent. We travel from Las Vegas several times a year and love this Hotel. Location is great. The restaurant is good to great. Love the town and also White Salmon across the bridge I highly recommend staying here if your in the area
The rooms, food and everything associated with the hotel is really quality. The staff could not have been more helpful and friendly. They seemed will to do just about anything to make their customers happy.
Very nice stay all hotel staff were pleasant and helpful, Parking was a little tight but very busy place. I stayed during the Eagle Creek fires so most of the scenery was cloaked in smoke. I had forgotten to bring my charger for my cell phone and lady at the front desk loaned me hers.
Great rooms with superb views of the river, delicious food for the banquet and other meals, excellent service by the whole staff. Dean, the planning coordinator from the hotel was easy to work with and carried through with every detail. We were there for four days and we are all very satisfied with this event!! We definitely will return!
Nice big hotel with great river views and an excellent onsite restaurant and bar. Large rooms in good condition. Unless you want to stay in a historic hotel this is definitely the best choice in the area.
Not only a fabulous location on Columbia River's shores, but really nice in so many ways including an extra pleasant check in (and we didn't have reservations due to internet issues) to a really comfortable room with sleep inducing bedding. The extras include large size bath soap which is a big deal to us since we don't like the tiny sized soap bars in so many rooms. Tastefully decorated. A well placed grab bar in tub, helpful for me since I have some unsteadiness in my knee. And they give you a voucher for phalanx price off one meal in their restaurant when pho buy anther entree. Normallly we avoid hotel restaurants, but this one is excellent. I had braised short rib with home made gnocchi in a savory to die for sauce which has local tomatoes, etc. in it. The breakfast voucher offers free cooked to order items . Nice selection including French toast, biscuits and gravy, and the best oatmeal ever. It's topped with a local poached pear, brown sugar, raisins, and chopped hazelnuts (and its Bob's Red mill oatmeal! I ordered a side of bacon at an extra charge, and it was absolutely the best bacon I've ever tasted and perfectly cooked. A side is 4 big pieces! They tell me locals come to this restaurant it's so good. Even with very smoky skies, we still enjoyed this stay-we'll come back here.
Very nice hotel with great people to assist you in anything you require! Too bad about the smoke from the fires, but the quality of the hotel made you overlook all of that! A great place to stay after a very long road trip!!
Located right on the Columbia River, consists of several low rise buildings connected with walks and bridges to each other. Great recreation facilities at the east end of the hotel, with outdoor heated pool and spa (on a chilly night you want to stay in the water as long as you can and enjoy the night sky). Good restaurant/bar, with outdoor patio deck (we had dinner and breakfast here - reasonable prices and good service). Good location for exploring the Columbia River Gorge, both to the east and more so to the west - make this place spot to stay while you get out and enjoy the river. Hood River is easy to get around and has some interesting historical sites to view. Definitely want to return
I was heading up to Hood River for one night this past weekend with my son on a combined business/pleasure trip. I hadn't booked the hotel yet we just left the house and we're heading to the gas station. I called Best Western and asked if they had rooms. The kind woman who answered the phone said they do have rooms but asked me if I realized how smoky it was up there due to the recent Eagle Creek fire. I asked her how bad it was. She said it so bad they are recommending people do not go outside. And of course for anyone who knows anything about Hood River that's why we go to Hood River is to be outside. So I am writing this review to thank the kind woman at Best Western for being completely honest with me and save me the trip to drive up to Hood River in the dense smoke. I have been to this Best Western before many times in the past 25 years. As a matter of fact we had our rehearsal dinner for our wedding there in 1998. It's location right on the river is unbeatable. As a matter fact I did stop in the lounge and have a drink earlier this summer and was impressed by their remodeled facility. I would highly recommend Best Western in hood river.
Beautiful location. Friendly and attentive staff. Clean and comfortable room---but noisy. We were in a suite and could hear every movement and noise in the hallway. Plus the air conditioning system was loud. So loud that during the 90-100 degree temperature, we would turn it off to give our nerves a rest from the grinding sound.
We decided to leave the forrest fires of Bend and get away from it all in the beautiful town of Hood River! We went wine tasting, cider tasting, berry picking, and hiking! It was great to stay at the Best Western because it was close to everything, it was clean and comfortable, and it was affordable! The stay even included breakfast, not the cheap cereal and waffle maker breakfast, a really nice restaurant prepared breakfast! It was beautiful to sit on the outside deck and have a mimosa with our food in the morning before checkout! And check out is 12:00 at this place, bonus! Even had time to take the kids for a swim in their pool with a gorgeous gorge view after breakfast and before checkout! I would highly recommend this hotel to anyone!
I booked the Best Western Plus Hood River because my husband and son wanted to experience windsurfing on the Gorge. Unfortunately, it was 108 degrees without a breath of wind during the two days we stayed there, so windsurfing was a no go. Mercifully, the Best Western's A/C was working. The room was huge, spotless, and quiet, with a lovely view of the river. The guest laundry was much appreciated. Dinner at the restaurant was slow but the food was delicious. The cooked to order breakfast is free, but you are limited in what you may choose from the menu, and the limitations have no rhyme or reason. For example, coffee and tea are included, but not juice. For those who travel without personal devices, the business center offers public computers and a printer. From the hotel, there is a lovely riverside walk that will take you to Hood River's waterfront event site, kiteboarding and windsurfing areas. There is also stand up paddleboard rental right next to the hotel, which is what my frustrated windsurfer wannabes ended up doing. An excellent property in a great location.
We really liked this place, beautiful area, great views, really goodc free breakfast from the menu--eat it on the fabulous deck, wind surf rental on property with great rates, all terrific, but it didn't matter cause we had a hard time sleeping at night because the airconditioner couldn't quite get the room cool enough. We didn't feel there was anything wrong with the air conditioner other than it was too small for the room. The first night we stayed in a smaller room and it was better but the bigger room was worse; probably had the same size unit. It was hot weather and we like a cool room to sleep in. We don't normally have problems getting rooms cool enough in hotels.
I am a frequent traveler and usually stay at Westin or higher end Marriott properties. We stayed here because of the location and loved everything about this hotel: setting, decor, cleanliness, restaurant. We got one free dinner but would have eaten here anyway due to the menu, which featured local fish, vegetables, and fruit. Everyone was very friendly and helpful, the room was quiet, WIFI fast, and we liked the outdoor pool and hot tub. We would absolutely return again.
This is a nice hotel to stay while visiting Hood River and surrounding area. I would suggest requesting a room on the River side which provides outstanding views of the Columbia River. If you are offered on room with a Shared Balcony refuse the room and ask for another room with a Shared Balcony. There is absolutely no privacy from your neighbor. Also depending on where you are located in the complex, there is noise generated from the bridge, and the freeway.
Good place to stay for mid trip break on 15 day motorcycle trip. Check in staff Doug was not allot of help. Bad information and he really didn't want to be there. Go find another job,Doug. Ben the manager next day was awesome. Lots of good info and help.
We have been going to this hotel frequently for two decades or more. This time we stayed in 363, which is a spacious one-bedroom unit with a big balcony. We loved this well-maintained suite. We also had two delicious dinners in the Riverside. Especially pleasing were perfectly prepared cod fillets one night and plump, succulent mussels the other. I noticed two problems of particular importance. First, when we got off the elevator on the 3rd floor of the west wing, we were greeted by heavily stained carpets in the hallway. It was unpleasant, and it was incongruous. Everything else at the hotel was well maintained at. Second, we received breakfast vouchers that include the statement "Select from entire breakfast menu." True, but if you select an item not contained within a box, you will be charged full price for it. For instance, if you order a $12 item within the box, there is no additional charge. However, if you order a $12 item outside the box, you will be billed $12. On Monday, August 28, I ordered a tostada, which consisted of three toasted tortillas topped with beans and (instead of two scrambled eggs) a big pile of the kind of eggs found on Hampton Inn's breakfast buffet (with bits of this and that added). The best thing on the plate was the tortillas. My breakfast companion ordered the bagel with smoked salmon. It was a hardy dish, but the the big pile of smoked salmon scraps was something other than the velvety slices of salmon associated with this dish. The sandwich was also devoid of the capers, onion, and tomato slices that traditionally accompany bagel and lox. In the past, breakfast was one of the pleasures of staying at this great properly. We were disappointed with breakfast on Monday. We bought fruit and yogurt and ate it in our room on Tuesday morning.
At $200/night I expect better. Spend the extra $20/n to face the river. Ours faced the parking lot and was close to the highway and train tracks - thus noisy. They do provide ear plugs (in a $200/night - ouch). We don't use facilities like pool or exercise room. We also ate (and drank) at all three breweries and didn't eat at the hotel,
Another great trip to celebrate our anniversary! We will return when our schedule will allow. Our mattress was very different this year. I felt like I was in a gully. We are not huge people, not sure what happened with that mattress. Room 277.
The Columbia River Gorge is where the BW hotel is located. Unfortunately, we didn't have a room facing the river, but we did get to see the view from the restaurant which was very good. Our breakfast was included and the options were excellent. The only thing not included was juice. Room was good size and all the usual amenities were there. Definitely recommend.
This hotel is wonderful. Even though it was full due to the eclipse, the check in was handled efficiently and with a smile. The hotel itself is extremely nice and in a beautiful location. The amenities were very nice including the breakfast and the hot tub/pool area. We thoroughly enjoyed our stay and would definitely recommend this hotel.
The staff was very attentive. The location was excellent as the river trail was right there. The view to the river was beautiful, but just a little too far from the wind surfing viewing. Dinner was of good quality. Breakfast menu needs omelet offering(s).
We have stayed here before as it is a great location for a easy getaway. Located right off I-84 on the Columbia River. Guest rooms have either a great view of the river or Mt. Hood. Very welcoming at check-in. Room was a little bit of a hike but was clean and comfortable. Only complaint was the remote A/C did not work and assumed the batteries needed replacing. Great breakfast set-up where it is sit-down and you can order off a section of the menu for free. Enjoyed the walking path next to the river which is right behind the hotel. All in all, a very good stay.
This property, which used to be called The Hood River Inn, has been around for about fifty years and is one that has been recently updated. Our room was well appointed with comfortable beds and on the same level as the restaurant. Breakfast was included with the price of the room and was quite filling. There is a lot of seating on both the deck and in the restaurant with a beautiful view of the river. Even when you were sitting inside, you felt like you were out on the deck.
Entrancing Columbia River awaits your eyes from your room, while dining at the hotel's restaurant or relaxing in the hot tub and pool. The room was comfortable and clean, the breakfast choices healthy and delicious. This will be a top rated hotel when the grounds improvements are completed. Sadly, the adjacent bridge with cars rattled all night long and we were woken by someone's unattended yappy dog. Overall our stay was pleasant, especially the pool and hot tub overlooking the river.
Hotels in the Best Western association always present clean, comfortable, quiet lodging to let you have a good nights rest. The Hotels are easy to find when you are in the vicinity, never short of parking, and offer breakfast to get your day started. The people that staff these hotels are always pleasant to us and offer good local information and how to find specifics. On site or nearby restaurants vary but you always can get good meals.
We enjoyed our 2 night stay. The river and gorge views from the hotel is very nice. Rooms are built with high quality material. The bedding and towels are very nice. Weather was in the mid 90's F but there were no issues with AC. Staff was friendly. Breakfast was very nice. Wish they had a canopy or some shade over the swimming pool.
This was a quick get-a-away for my mother, me and the family pet. Absolutely perfect view of the Columbia River and mountain backdrop from our first floor hotel room. There's a bench and chairs just outside the sliding glass door with walking paths up and down the river. Quick jog to the right and you're instantly at the outdoor swimming pool and jacuzzi. The A/C provided a safe haven from the 100+ temps hitting the area at the time. We will DEFINITELY be back to this hotel!! Some of the friendliest staff we've ever encountered. This is a well run facility and it shows people care.
I've stayed at several hotels in Hood River and White Salmon and the Best Western Plus is my go to hotel. If you are without pets and children on your visit, I highly recommend the executive level rooms in the east wing (no pets and children allowed on this floor). The rooms are newer and if you want to spend the extra bucks for the balcony and river views (maybe for a special occasion) these rooms have lovely positioning. If you're going to be gone all day then the executive floor parking lot side rooms are also great, and frankly just as nice and also quiet and dark for sleeping. The only negatives of the river view rooms are that the balcony light stays on all night so you'll need to shut your curtains to block the light (at least we could never find a switch for that light!) and there is a river path and patios below so maybe a tad less privacy if folks are out and about. A delicious full breakfast is included in your room rate. Our room also had a fridge, coffee machine and microwave. Sunday and mid-week rates are generally reduced if you are able to avoid the busy weekends.
I chose Best Western for my 2 nights in Hood River since they had available rooms and we had stayed with them before in Cascade Locks and that had been a good experience. Plus, the location looked perfect...a beautiful view of the gorge, and not far from what we wanted to do in the area. The breakfast was great, the staff is nice and helpful, and the room was clean and well stocked. Also, this was the first hotel I've ever seen with a water fountain for filling water bottles! That was actually a small but great addition that made our lives a little bit easier! I would choose Best Western any time!
We always stay here when traveling to Hood River. The view at breakfast is amazing and worth the wait to sit on the deck on a warm morning! The rooms are always nice and the suites are great if you plan on staying in and cooking.
We have stayed in Hood River many times and at different hotels, B&B's and motels and for the price, we have found the Best Western the best place to stay! We love having breakfast on the deck, watching to boats and also the having the pool available for us and to bring the grandkids to! The staff are always friendly and helpful!
I love this hotel. It has an excellent location right on the Columbia River. The staff is always nice and helpful and the food at the restaurant is excellent. I stay here annually for our family reunion and every year there are new upgrades to the hotel amenities and the service is consistent. I would highly recommend to anyone looking for a place to stay in the Gorge.
We stayed here on a road trip. We did not have reservations, but were able to get a room last minute. We didn't get a river view, but the room was clean. We ate at their restaurant for dinner and breakfast (dinner was get one entree and another half off; and breakfast was included). We were able to eat outside for both meals over the Columbia river. I would stay again if traveling this way.
Rooms were nice and clean. Bed very comfortable. Nice breakfast at restaurant. The only complaint was that not as close as I thought it was to downtown. I like to be able to go out the door and be able to walk to dinner or shopping. There is a path to walk to downtown but took about 30 mins and not sure if lighted at night.
Happened to hit a busy time at check-in, however the staff made sure to answer all of our questions, and not rush us. Of course, they did this for everyone, so the check-in wait was 10-15 minutes. The room was clean, comfortable with an awesome view of the river. Excellent restaurants close by, however we didn't want to cross a couple of busy streets and ended up walking a little over a mile to an area with great food choices. Very satisfied, and will probably be back.
While in Hood River for a weekend wedding, we were fortunate to stay at the Best Western. So glad we did. This hotel had a lot of parking spaces for their guests to choose from. The grounds outside, and the interior lobby were immaculate. The staff checking us in were extremely friendly, and helpful with local knowledge. We loved the river view whether from a room, or sitting in a lawn chair on the grass; we enjoyed the river so much. Had brought our lawn chairs for this possibility, and enjoyed reading and taking in the view. Our room was wonderful! Great first impression, so very clean. Loved the king-size bed and the comfortable pillow. Plenty of room for our two suitcases to be stored and utilized. Loved the bathroom, that had ample counter space and towels. (Both for the bath and the pool on the property). With the weather heating up, we had a great AC throughout our stay!!! Loved the hotel's location to the town's eateries, brew pubs, and the other shops. Besides attending a beautiful wedding, we enjoyed a lovely town with a very comfortable hotel room where we were made most welcome. We will be back the next time we drive down the gorge! Many thanks~
We stayed here just one night and we arrived later in the evening. Wish it was longer. Great restaurant in a great area. We arrived at 8:30 just before the restaurant shut down for the evening. We sat outside with a beautiful view overlooking the Columbia river. The room was spacious. The next morning I took a run along a great path along the river and ran by a bunch of people kiteboarding and windsurfing. Beautiful views in the area with Mt Hood and Mt Adams on either side of the river. There are also jetskis and boats for rent at the hotel and the nearby marina. We had breakfast with vouchers from our stay. Again, food was great. After that we were only 15 mins from our whitewater rafting location in White Salmon. Oh, while we were at the pool some jet fighters shot through the gorge. Really cool. Again, great hotel in a great area.
We stayed here for 2 nights at the beginning of our week and a half visit to Oregon. Very nice property with easy interstate access. Beautiful scenery along the river and grounds. Would definitely highly recommend this Best Western at Hood River.
We had a river view and it was beautiful. We enjoyed watching the wind surfers. We were unsure about eating dinner in the hotel restaurant but were so glad we did because it was wonderful. We would definitely stay here again if in the area.
We stayed here for our anniversary for three nights. We had a second floor room with a view. We weren't in the room much of the time, but the first floor rooms have a patio and the third floor rooms have a balcony. Second floor rooms have neither. We didn't eat breakfast at the hotel, but there is a complimentary breakfast available. There is a great path along the river which will connect you to the marina and park where folks kite sail and wind surf. We did utilize the Starbucks everyday which is next to the hotel. The hotel is also pet friendly. The only issue we had was one of the nights we were woken up by people talking in the hallway or outside. There were ear plugs in the bathroom which we weren't sure why until that happened. We really enjoyed out stay and would come back.
Clean convenient spot in Hood River. The restaurant has a great spot overlooking the Columbia River. Rooms a little dated but we didn't care as long as clean. It has a nice pool too. Rooms spacious and front desk staff helpful.
A nicely taken care of Hotel. Free breakfast is order off the menu. Not spectacular but much better that the usual BW buffet. If you do not want a pet room make that very clear. I was not happy about being given a pet room and we were basically told at check-in, too bad you get what you get, i would venture to say that all 1st floor east wing rooms are pet friendly. We had had reservations for several weeks. The 3rd floor rooms in the east wing are newer and have balconies. 2nd floor rooms have no balcony. East wing rooms are close to the pool, hot tub and fitness center. The Riverside rooms in the west wing are beautiful and very spacious, were it not for the way we were treated at check-in i would have given this hotel a rating of 4.
Very positively surprised by the BW hotel. Rooms good, views on the river and excellent breakfast next to the river. Less than 1 mile walk to downtown Hood River, but along a nice walkway along the river and creek. So if you don't have to be downtown, but enjoy the river view...this is a very good choice.
Not the cheapest hotel in the area but, hey, it IS a Best Western Plus! This is one of the best Best Westerns that we have stayed in. Our very spacious room (no.225) had a lovely view looking north over the river. The hotel restaurant provided an excellent venue for both dinner and lunch - shame we were only there for one night.
Great views, clean, pool, hot tub, etc. many families. Road noise & room AC noise. Goose poop on lawn, careful! Good food, especially "free" breakfast. A bit pricy. reserve ahead pretty full in summer.
I paid $175 for a "standard" King room. A great value given that we received breakfast for two. I am a Diamond with BW, but as the hotel was "sold out," no upgraded room was offered or available. We had a lovely dinner in the restaurant, on the deck, overlooking the river. Quite a nice experience overall. Hint: Ask for West Wing, if you don't have River side, as East Wing is exceptionally noisy, with HVAC and highway noise.
We arrived for a four-day family reunion. The motel is an older property which is been updated well and reflects both the new and the old together as a package. The location at the edge of the Columbia River would seem to be prime. There is a very nice pool. The rooms are generously sized. However there are some things which need to be understood. One end of the side is bordered by a highway bridge where traffic rattles across 24 hours a day. On the land side the site is bordered along with a couple of other buildings by an interstate highway and heavily used freight railroad. There is a constant muffled roar of traffic punctuated by rail traffic. The check in Process seems to be chaotic and not well organized. There don't seem to be enough clerks to manage the flow at busy times of the day. And the clerks seem to treat the customers as the enemy. Parking is limited to the extent that you have to display a parking permit in the windshield of your car to park on the site. With all this the river view is nice. So it gets 3 stares.
Genuinely friendly staff, clean and modern rooms, and great views. We travel frequently and stay at a range of hotels. We just can't say enough good things about the Best Western Plus Hood River Inn. A sit-down breakfast comes with the room too. The locally caught and smoked in-house salmon hash and eggs, fresh jam, and view of the river made the hotel restaurant our breakfast place of choice. It is these touches we seek out in our travels and rarely expect from a hotel. Keep up the great work! P.S. great music in the lobby too!
This hotel stay was a surprise and delight. The room was extremely comfortable, loved the balcony, the pool really nice, free bike use, the walking trail along the river beautiful. The hotel restaurant was delicious! We ate both dinner and breakfast. We would absolutely come here again.
Had the primerib but wasn't told the price difference $12 in the Cebu and $30 at riverside. It was cooked wrong and arrived late after my friend had already got her dinner and was done by the time mine came out. Not sure why when I called the restaurant on Monday and asked when do they have primerib and was told Tuesday why wasn't I told the price difference. I would have chosen to eat in the lounge verses the restaurant......frustrating!!!!
Wonderful hotel with a beautiful view. Service was the best. Our waitress, Debbie was helpful and took time explaining the food and wine.The food in the restaurant was delicious. No need to eat elsewhere
I stayed at the Best Western Plus in Hood River with a group of nine friends on a bike trip. The advance reservations (February) were handled well and we were greeted warmly upon arrival. A group this size, with our oversize gear was not a problem. After staying in some C class motels the previous night this Best Western was a real relief. Glorious setting with a good restaurant. Dinner was fine, two of our party were slightly disappointed with a past dish, but all others were satisfied. A good, hearty non-buffet breakfast included as well. Will certainly sate at this Best Western the next time I am in Hood River. The attached photo is from the restaurant along the Columbia River.
We stayed on the executive level a king size room. We had a balcony and a view of the river. The view was incredible. The restaurant was excellent. They serve cheesecake to die for! We be returning again.
We booked this hotel for the view which was fabulous. We would recommend it for just about everything. The rooms were a very nice size. They had everything you could hope for to make traveling more pleasant. It was very well landscaped and maintained. The food was among the best we had on the 10-day trip.
Big, spacious, clean rooms. Free parking. Pay extra for a water view, it is well worth it. Front desk staff is nice. Breakfast is amazing (you can sit outside alongside the river and you get to order from a pretty extensive menu)...and mind you this is all included in the cost of your stay. I only have one complaint. I was under the assumption I paid for the most expensive room. I checked in late and didn't notice until the next morning that rooms on higher floors had actual balconies, while mine was just a large bay window. I just think they should be clearer about who gets a window vs. who gets a balcony.
Great reliable hotel! Beautiful venue, amazing resturant with a great wine list, wonderful bike path from the hotel along the waterfront of the Columbia! A dip in the pool, and we had a very comfortable stay!
Checked in on-line the day prior, a very nice feature. We had a two bedroom suite that was just right for three adults. Nice views of The Gorge from our room. We visited the lounge for the first time. we staff was very helpful and friendly. A nice selection of Scotch Whisky. Supper in the restaurant was excellent. The (included in room price) breakfast was fine as usual.
After google searching a Best Western Hotel, the first option on google was an agency that claimed to be a Best Western agent, the overcharged my room by $100 dollars. Clerk said this was a common practice and couldn't help. Beware!
Stayed here for two nights and wish we had been to stay longer. Very comfortable stay, the rooms were large and my wife really enjoyed having two sinks in separate areas. We had a river view room with a large balcony to watch all the action on the river. There is a walking path along the river too. It was a little hard to find where to check in with the way the building was designed. Our beds were very comfortable with new furnishings. We thoroughly enjoyed the way breakfast was made available. You go to the on site restaurant and not a normal hotel breakfast area. You are able to choose from several items on the menu having stayed a few nights, we were able to try several different items and they were all delicious. Service was with a smile also. Great place to stay with easy access to the interstate.
A great location with easy access. A lot to see and do well within walking distance.Awesome views of the area from many places throughout the Inn. Friendly helpful staff, clean comfortable room, good food.
This is our 2nd year to stay here on vacation. It is the best hotel experience I have ever had. The location is great, rooms are spacious and clean, and dining on the patio is amazing. Luis is an awesome waiter and made our breakfast lovely on the patio everyday.
We had a great time the two days we spend at the Best Weate n it was a great location. The bathroom was very nice, as was the breakfast each day. An added bonus was when we received a call about leaving our phone chargers. They're mailing them to us. Great service!!!
Terrific hotel right on the Columbia River. Rooms with a view and a VERY good restaurant. Perfect location for exploring in the Hood River area, Hiking and biking nearby. Recommend the Historic Columbia River Highway Trail., very scenic.
This hotel sits right on the river and has lovely grounds -- on the river side. Our room was on the first floor, which was actually below ground level, so the promised view of the parking lot (I settled for that rather than pay $50 more) actually came from the perspective of the roots of the shrubs planted outside the window. Nonetheless, the room was comfortable and very clean. We were assigned an ADA room so it was very roomy. The beds and pillows were wonderfully cozy. I'd stay there again, but it was spendier than I'd like, given the lack of view, etc. It does have a lovely restaurant -- we enjoyed brunch on the deck on Father's Day. Really delicious food, including a gluten free, veggie option that was of equal or higher quality to the non-GF choices. The walk to downtown or to the waterfront was a bit long for the evening outing, but allowed a vigorous walk the next day.
We loved this hotel! Not only did our room have a balcony, but also a two story window. We could lie in bed and see the stars. The room and bathroom were very clean and the bed was comfortable. The view was wonderful, during the day when we could watch the boats come up to the little dock outside our room, and even at night when the moon shimmered on the water. Breakfast was included and it was delicious. The breakfast veggie bowl was absolutely amazing and unlike anything I've ever had before. Wish I could have it again. The Bloody Mary's were excellent too (but not included). Outside the hotel was a nice path which followed the river. We walked as far as a small marina and watched the kiteboarders for a while. Nice walk. Lastly, the staff was friendly and helpful. I accidentally left my new phone charger in the room when we checked out and the clerk went to find it and called me several times to keep me informed of their progress. The hotel didn't charge an arm and a leg to send it back to me. They definitely don't add an extra charge to make money on that like some places would. I really appreciated that. Highly recommend this hotel!
Food and Staff are first rate. My bottom level room had a large bush blocking most of the river view so I would suggest the top floor with balcony. Pool and Jacuzzi are clean and well kept. East Wing room I stayed in was showing its age and was in need of upgrades and repair. Try the West Wing, it looks newer and request top floor there also.
The Hood River Inn is hands down the best place to stay in Hood River. It is like a fancy resort. The staff is friendly and helpful. We love to sit out on the deck, look at the river and enjoy our complimentary breakfast, selected from the restaurant menu. The restaurant is highly rated and serves NW fare. One of our favorite amenities is the pool and spa on the river. Hood River Inn is a destination hotel.
My family of four stayed here this past week. For the price, I was a bit disappointed. We only had two towels for the four of us and there were no bags in any of the garbages. That wasn't a big deal, but the room with tax and no river view was over $175. And if you happen to be on the west end of the hotel you have to walk down that wing, through the lobby past the restaurant and front desk, down another wing, and outside to a locked door that you use your room key to access the pool. Definately challenging with small children and a bit awkward walking in front of the restaurant goers and lobby people in you swim clothes. The restaurant is very pricey for a family. We went to a local pizzeria. They also give you a pool towel per person in your room and charge you $15 a towel if they are not returned to the room. I am a Best Western rewards member, currently on my return trip and looking for a different hotel. This one didn't quite deliver the bang for the buck. The staff was very friendly however, and the room was nice and clean. Also, the shower soaps were nice.
Wonderful location for exploring the Columbia Gorge area. Great restaurant with an outstanding wine list, good beers, too. Excellent bath products and great shower design. Comfy bed with plenty of pillows. Get a river view with the balcony and third floor if possible. Nice TV with good channel list, CleanRemote, good internet and easy to connect to. Excellent helpful staff. Highly recommend.
This hotel is situated right on the Columbia River near downtown Hood River. It has a large parking lot, and parking is free. There is a nice path along the river for a walk or bike ride, an exercise facility, outdoor pool, and an indoor and outdoor hot tub. The rooms are quite spacious and clean. Ours had two sinks, one outside the bathroom with nice counter space and another inside, also with counter space, along with the toilet and shower/tub. Plenty of towels and wash cloths are stocked in the room along with shampoo, conditioner and lotion, as well as a hair dryer. There is a small table with chairs, a desk with chair, refrigerator and microwave, bedside lamp, air conditioning and a window that opens for fresh air. The staff at this hotel are extremely friendly and helpful. I was impressed with every staff person with whom I communicated, beginning with making a reservation. They seem to go out of their way to be friendly and helpful. We also received breakfast for free in the restaurant. It is cooked to order and there are about seven or eight choices that are no charge, along with coffee or tea. This property is very close to I-84, so convenient for entering and exiting the freeway. It is also very near the bridge to the Washington side. Lodging books up very quickly in Hood River in the summer, so you need to plan ahead to get a room.
This property lives up to it's plus designation. The room and bath were very spacious. The river view was great. Small balcony, but we made it work for 2. Very nice restaurant and great choice of breakfast items from the menu rather than the usual "buffet". We definitely will stay there again.
The hotel has an excellent location right on the bank of the Columbia River, which can be enjoyed from the path, heated outdoor pool, and the restaurant deck, as well as from the river view rooms. The hotel is older, but well-maintained and clean. The rooms are comfortable, and our family of five had room even with the additional roll-away bed. The staff was friendly and accommodating, and the restaurant was good as well. We will definitely stay here again when we return to Hood River.
Everything about the Best Western Plus Hood River Inn was outstanding. Staff and service were incredible in every way. Great views on the river, Pool and fitness center were top notch with great views as well. Breakfasts included were good and a nice amenity. Rooms were clean, comfortable and good sized for our family of four. I especially want to recognize Raquel, who made our reservation over the phone and, quite frankly, clinched our decision to finalize the reservation. She is a great ambassador for the property, and the rest of the staff was excellent as well. Kudos to her and everyone there...we highly recommend the place and will stay again if in the area. This hotel and area around it got our vacation off to a great start!
This hotel was wonderful. It's a great location for activities in Columbia River Gorge area. Riverside restaurant had excellent food and sitting on the deck overlooking the river was pleasant. The room smelled fresh and clean and the bed was very comfortable. Breakfast is included and is made-to-order.
Comfortable updated riverfront room was amazing ... the restaurant is worth the trip in itself! We loved it and will be back to BW Plus Hood River Inn Thank you to all the wonderful staff... The setting is delightful. Close your curtains for sleeping due to the highway noice though! Worth it.