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Best Western Plus Harrisonburg

3325 S Main Street, Harrisonburg, 22801-2675 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (540) 433-9999
4.0 / 5
378 Avis Tripadvisor
REVENIR_AU_DEBUT
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Hotel advantages

Activities

Swimming pool

Hotel services

Air conditioning in the hotel
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Laundry
Multilingual staff

Room services

Coffee maker
Hair dryer
Microwave
Refrigerators
The strong points

Activities

Swimming pool

Hotel services

Air conditioning in the hotel
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Laundry
Multilingual staff

Room services

Coffee maker
Hair dryer
Microwave
Refrigerators

Description

Nestled in the heart of the beautiful Shenandoah Valley, our hotel's location in Harrisonburg, VA is ideal for every traveler. The Best Western Plus Harrisonburg is just off I-81 on Route 11, bringing local businesses, attractions, and the beautiful James Madison University campus to our doorstep. Our attentive staff and excellent facilities cater to the needs of corporate travelers. Finish up paperwork in the business center using the print, copy and fax services or check email from your room using free Wi-Fi access. Companies like SYSCO®, Walmart Distribution, Perdue®, Tenneco®, and Pilgrims Pride are all near our hotel's property in Harrisonburg, VA. Our hotels guests never run out of exciting things to do in the area. James Madison University always has events going on, from sports to concerts. Discover the variety of natural caverns, such as Luray Caverns and Grand Caverns, and of course, the breathtaking sights of Shenandoah National Park await you along the historic Skyline Drive. Whether you are on vacation or business, every guest loves our award-winning quality and service. After a day in the Shenandoah Valley, the hotel's indoor, heated pool and whirlpool bring welcome relaxation. The fitness center helps you keep up your workout without missing a beat, and the hot, free breakfast prepares you to seize the day. We look forward to welcoming you soon!

Activités

Customer reviews

4.0
based on 378 guest reviews
Excellent
171
Very Good
135
Average
44
Poor
14
Terrible
14
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Nice hotel; pleasant stay"
maelkimo, 29 Septembre 2024

Gracious staff; particularly attentive manager over this weekend-friendly and consistently checking in. Rooms clean and well appointed. We had no trouble with noise on 3rd floor albeit not on truck stop side. Small breakfast was okay-had some basics and seating area clean and bright with new tables etc. They could probably use a larger capacity coffee carafe for high volume times, but that is pretty minor. Gym with 4 machines-treadmill and bike and elliptical and weights etc. small but stocked.

"Very Nice Hotel"
Donna G, 17 Septembre 2024

Very nice recently updated hotel. Helpful staff. Full Breakfast. Convenient location.. The room was perfect for our needs. We would definately stay at this Best Western location again. Next trip to the Shenandoah Valley/Blue Ridge mountains...this will be our pick.

"Very satisfied"
Bobbie Jo C, 14 Septembre 2024

This hotel was very clean, staff was friendly, and me and my family truly enjoyed our stay. It was very quiet and peaceful. The beds are amazing and the breakfast was extremely nice. The guest laundry was in great condition. The fitness room was great as well

"Great value and stay."
Jane K, 28 Août 2024

The accommodations seem to be recently renovated and are exceptional for a motel. The rooms are clean, quiet and the beds are very comfortable. The bathrooms are much better than average motels. I enjoyed the complimentary breakfast. It was a great value and overall experience!

"A relaxing 1-night stay on the way home"
Juliana M, 27 Août 2024

Glad there is once again a Best Western in Harrisonburg. Being farther away from the traffic near downtown and the shopping areas near US33 is a plus. Means there is a back way to get to Massanutten. Good to have an elevator. Appreciated the larger frig. With a step stool available, it didn't matter that the microwave was up higher than usual.

"Great service and room accommodations!"
Leo G, 17 Août 2024

The service is great. Well trained staff, friendly and accommodating. We stayed twice in August and both rooms were spotlessly clean. Wish the hotel was located a little closer to the center of town, but it is still only a 10 minute drive to the town center.

"Great stop over"
467MariaS, 12 Août 2024

Nicely updated BW with good breakfast times. Easy off I-81. Pleasant staff and clean rooms. Beds were comfortable. We stopped back on the way home to NC from NY. Room was on side of the Truck Travel Station, but noise didn't wake us up. We would stay again.

"Nice and comfortable"
W451TUpatricias, 07 Août 2024

Room was really nice and big. It also smelled really good. It was really comfortable and the bed was great too. Only issue was the bed is high and I had to use a step stool which was provided. My daughter was a little nervous of it being so high. I felt comfortable and had no major issues. I thought the ac was a bit loud but once I was asleep I didn't hear it. Also our room faced a truck stop and you could see the trucks if you don't use the blackout curtains. Again this didn't bother me but my daughter felt it was a bit loud, I heard nothing. The only complaint I have and its really minor was that the tv is positioned in such a way that it can't swivel towards the couch or at least we couldn't get it to swivel. The breakfast was ok but not the greatest. I felt the bread was a bit stale. Breakfast can use some improvements. Add more fresh food and make sure what you have is good. The selection wasn't much as far as fresh fruit or add ons for the waffles. Over all I loved our room and felt safe and comfortable. If I am in the area I would return.

"Very nice hotel"
Janet S, 24 Juillet 2024

The Bed was amazing. This hotel has been refurbished and is very nice. Everyone at the front desk was helpful. The room was clean, and the door locked securely at night. There was a guest laundry available to use if needed. Had a great stay. Highly recommended.

"Great stay. Comfortable bed and room in general."
Liz H, 22 Juillet 2024

Friendly staff. Clean rooms and premises. Comfortable bed and room in general. Breakfast was good. Coffee and food was nice and hot!! Good price with points. Easy on and off I81 which is always nice when traveling. Would definitely recommend this hotel.

"Good Choice in Harrisonburg"
amanthaj, 14 Juillet 2024

This property is very easy to access. Located just one block off I-81, it offers easy parking in a well lighted lot. The hotel was very quiet. Ian was very courteous during check-in. Our room was clean, bed was comfortable. We were able to get a good night's sleep and enjoyed a tasty, filling breakfast the next morning. There is a lot to do in the area - museums, caves, shopping. We would definitely stay here again.

"Another great Best Western experience!"
Kyle C, 10 Juillet 2024

Fantastic hotel right off 81. Very friendly staff, super clean, comfortable beds and had a fantastic breakfast. They even had chicken strips on the breakfast buffet! I would stay here again in a heartbeat. Anyone looking to stay in the Harrisonburg area should definitely check into this place. Once again, Best Western for the win!

"This place is great!"
Climber65469769407, 05 Juillet 2024

This is the nicest Best Western we ever stayed at. Everything was really above and beyond. The gentleman who checked us in was so professional, explained everything, ackowledged our tier status, gave us water and a choice of snacks. He was really wonderful. The room was spotless, modernized, beds super comfy, everything worked well, was quiet. Wifi fsat and reliable. The breakfast was superb. Lots of hot options, omelets, sausage, bacon, biscuits and gravy, home fries, waffles as well as all the usual cold stuff. The woman in charge of replenishing the hot items was right on it. The breakfast room was very clean open and airy. Note: I mistakenly reviewed this stay in reponse to the usual email asking me to complete a survey with the stay we had the next night at the Best Western Conference Center in Harrisburg, Pennsylvania which wasn't nearly as good. After I realized m mistake, I called Best Western customer support asking if they could resend the survey or delete it, and they said they could not. Harrisonburg, VA BW peeps, if you get notification of a survey that's just "meh" and says there is no free breakfast, I'm so sorry! That was Harrisburg, PA! Harrisonburg BW is awesome. We saved the business card in out travel atlas so we can make sure we stay in the same one again. It was really a great stay.

"Worth the stay"
stiltnertiffany, 01 Juillet 2024

Very clean room. Well functioning AC. Friendly associates. Working outlets. Clean bedding! The breakfast was very delicious!

"Super Stay"
mmanning1187, 30 Juin 2024

Thoroughly enjoyed my stay... The general manager was above and beyond 👍. The breakfast was great, the room was very clean, and the bed was very comfortable... Highly recommend

"Excellent in every way"
dfbeck28, 13 Juin 2024

I have never stayed at a Best Western Plus but will for sure stay there again! From the clean and comfortable room, the well equipped fitness room, the good breakfast to the outstanding staff, this is a winner!

"Rare 5 Stars!"
jaydF3604OM, 12 Juin 2024

Check In and Out was EASY! Welcomed as a Diamond Select quest which is rare when we stay at BW's😳 Given complementary two bottles of water and snacks also for our loyalty, this is even rarer😳 Truck Stop next door, heard NOTHING! Truck Stop didn't seem all that busy to me. Heard nothing throughout the night, slept like a log🤫 Large room, came off very clean and easy to move around. Nice large TV on wall with good channel selection. Microwave and coffee maker in room also. Nice bath towels! Good shower pressure and just fine hot water. Breakfast was like most BW's, probably a little better😀 Sausage, potatoes, egg& cheese omelettes, biscuits and gravy, juices, toast, bagels, muffins, fruit, my wife's favorite peanut butter and offs and ends😳 Employees very engaging which is a rare quality. I saw many areas that this BW doesn't take shortcuts where most others we have stayed at do. WELL DONE, this will be our stop when as we travel by this way to visit family 😀

"Next to Truck Stop"
Tina G, 03 Juin 2024

If you like noise this is the hotel for you. It is right next to a truck stop with semi's coming and going for fuel 24/ 7. Could not get any sleep at all. Would not refund my money either! They get you because by the time you see anything about the hotel the cancelation period is over, so you are stuck staying here! It's sad because the rooms were very clean and the breakfast good, But no sleep here!

"1 or 2 nights tops on the enterprise side further back"
Hykyrjoe, 29 Mai 2024

Super noisy outside.. motorcycles & 18 wheel trucks 24/7/365.. The hotel itself wasn't bad.. very good... Convenient is the thing.. Do you want to sleep alongside I-81 like a trucker?? ALL the hotels at this exit are stuck with this experience.. BW is just where we optioned to stay as the extended stay promo deal was good..

"Graduation"
robin13219, 05 Mai 2024

Wer were there for a graduation and the Best Western did a great job of meeting all the groups needs. They showed genuine care and took the time to make sure we had all the information needed to make our stay great.

"Fabulous Stay!"
krubritt, 01 Mai 2024

We stayed one night on our way to the Shenandoah from DC. Lovely and prompt late check-in, clean rooms, and an excellent breakfast. Both front desk agents were absolutely lovely and helpful as well.

"Good Visit"
639kathyc, 26 Avril 2024

We stayed overnight here on our way home from Gatlinburg. The hotel is clean and well maintained, and the staff very helpful. I couldn't connect to the printer in the lobby, so the employee behind the desk had me email my documents to her. She then printed it for me, which I really appreciated. The bed situation is a head scratcher, but not a deal breaker. I'm not sure why the mattress and box spring is on top of a platform bed. But there is a step stool provided. Also, some guests have mentioned truck noises and fuel fumes. There was some noise, but not enough to disturb my sleep. And I didn't smell any fumes. I would stay here again if I happen to pass thru.

"Best Western Harrisonburg VA"
dkraft489, 23 Février 2024

One of the best places I've stayed. Friendly staff, clean rooms and very good breakfast. Wi-fi was good and the bed was so comfortable. Nice hot shower with good pressure. Room was very clean. Definitely would stay again

"Good But...."
llj2121, 29 Janvier 2024

Room was clean and services were good, however our room was noisy from the trucking fuel station that is next door to the hotel. Could smell the fuel fumes in our room. Probably would not stay again for that reason.

"Relaxing Atmosphere and Friendly Staff"
hgbrooks, 21 Janvier 2024

Nice large room, staff were incredibly friendly! Honestly, the staff were the best part. My husband and I were weary from traveling a long distance and having car trouble, so we stopped here for the night. The atmosphere was so nice and calm, it was the perfect “pick-me-up” to get us through our last travel day.

"Overnight Stay"
marg0520, 04 Janvier 2024

Would highly recommend this hotel. Room was very clean. Friend and helpful staff. I would definitely stop there again. Continental breakfast had both hot and cold options. This is hotel I would stay at again even.

"Nice room Friendly staff"
291kr87, 30 Décembre 2023

Staff was accommodating and really friendly. Seems like rooms are new and very clean. Would definitely recommend. Also parking well lit. I felt safe. Didn't have time for breakfast, but grab and go stuff good quality. Peaked into workout room and seemed nice and clean.

"What a Room"
smcdaniel, 25 Décembre 2023

Now this is a Best Western Plus. The receptionist was so kind and "Johnny on the spot". The rooms were really big with one of the most comfy mattresses and pillows. Hated we had to leave so early. Thanks for a great stay

"Best Western Best Value"
heidijochen23, 12 Septembre 2023

I stayed at this location in Sept. 2022 to visit my child at a local university and I had a very good experience. I just stayed here again Sept. 2023 and it did not disappoint. This location has very friendly guest services. They rooms are always very clean and that goes for the overall hotel. The good choices for breakfast were many and I had more than enough to eat and set on my way. I have already booked two future dates at this hotel because of the cleanliness, friendliness and location which is close proximity to all attractions/restaurants.

"Great Hotel"
327heribertoh, 11 Septembre 2023

Great Location near JMU ... It was so nice to stay close to JMU. Daughter came back to our room and rested . Bed was very comfortable .. Room was clean and updated This for me is a hidden gem. April on staff was great..

"Lovely"
Sunshineandsnacks, 09 Septembre 2023

Very very nice!! The room is Very clean, and has a nice bathroom. I love the fact that breakfast is included. Yes I know I pay for it. But I like just getting what I want and not honking too much about it. My husband was very happy with his eggs with onion and pepper and sausage. He went back for seconds.

"Pleasantly surprised"
J E, 26 Août 2023

Usually I've found Best Westerns to be lacking. But this was very clean and appeared recently remodeled. The free breakfast was plentiful in an open and sunny area. The front desk was extremely welcoming and helpful! Would highly recommend for an inexpensive quick stay!!

""BEST" Best Western hotel"
Connie F, 25 Août 2023

While traveling yesterday I called ahead to reserve a room. The lady who helped me was very professional, courteous and considerate. (Did not get her name but she had red hair) When we arrived, check-in was quick. Room was very nice, very clean with everything we needed. The bed was perfect and we slept well. Just a nice experience all around..There is nothing negative i could say....Would highly recommend this Best Western location.

"Toll beds"
tominez24, 25 Août 2023

The motel was excellent. They just remodeled inside and out. The only rejection I had was the beds were too tall you needed a step ladder to get up in them. They did furnishes stools, but you had to be very careful not to trip off of them.

"Excellent Hotel & Extremely Helpful Staff"
geegeesmom1, 17 Août 2023

Stayed one night on a road trip. Very impressed with the property and especially with the staff. Very modern and clean. Convenient to the highway. Nice amenities. If I get back to the area, I would definitely stay again.

"Would indeed stay here again."
carolgD7433GC, 15 Août 2023

One of the best hotel stays we have had. From April at the front desk, the room, the location, the breakfast - just a fantastic find. The room was quiet, spotless and the bed was sooo comfortable! Breakfast was hot and plentiful. And everything was clean - top to bottom. We will definitely be staying there again when we go through Harrisonburg.

"Passing through"
mmccarthyjr86, 30 Juillet 2023

We stopped at the Harrisonburg location on our way from CT to SC for a family event. We liked the stay so much that we decided to stay at this same location on our way back home a week later. Staff was great and the hotel was clean. I will absolutely stay here again in the future.

"Great place to stay!"
nyrdrw, 17 Juillet 2023

Room was clean and comfortable. It was well stocked. Nice fridge, TV, etc. The staff was friendly and helpful. The breakfast was great. Lots of things to choose from. It was replenished as needed! The 11:00 checkout was great.

"Clean, friendly"
McNamara2023, 16 Juillet 2023

Very clean, felt new. Staff very friendly and helpful. The beds were very high, but a stool was provided. Rooms were comfortable and the breakfast was good, with lots of options. We would stay here again.

"Clean and New and Good to go"
888jackiev, 14 Juillet 2023

Nestled between Courtyard by Marriott and next door to Joe's Diner and across from Motel 8, this Best Western is right off the highway. It faces an enterprise rental garage but you have Dunkin Donuts within reach. The hotel looks spanking new. Everything pristine. Bed was super comfortable. BigTV screen. Room ample size. Minimal furniture. Breakfast adequate. Pool beautiful. Recommend.

"Great stay!"
TR2482, 02 Juillet 2023

My family and I were traveling no through and only needed a room for one night. I was hesitant about this hotel because I didn't have a good experience in the past at a BW Plus, this proved me wrong. Staff were extremely friendly and our room was clean. Beds were super comfy and the room was updated and roomy. Breakfast was good for complimentary. I'd def stay again if in the area!

"Nice motel, very clean"
Toni M, 26 Juin 2023

Very nice and clean and the room was comfortable. Breakfast was wonderful and the area was super clean. The lady working in the breakfast area was friendly and made us feel welcome. Would definitely go back@

"Rest In Peace"
gab_a_gran, 02 Février 2023

Clean, quality atmosphere, comfortable bed, A nice finish to a very long day of driving. Close to quality restaurants and some shopping, fuel, even ones close enough we didn't need to drive to. One of the better Best Westerns we've stayed it, a pleasant surprise.

"Skyline Drive trip"
M2915RTpaulc, 16 Janvier 2023

Our stay at this hotel was excellent. The young lady who checked us in was helpful and friendly. She quickly welcomed us as Rewards members, and made us feel valued as a customer. Also, she was quite helpful in providing us with dining options in the area.

"Friendly front desk, quiet room, nice breakfast"
SusanneG837, 16 Janvier 2023

We had a good nights sleep and the room was quiet and clean. Nice breakfast in the morning with a few items to choose from. Friendly front desk staff! Near Hershey chocolate company, take a free tour there....

"Good vaue, convenient to highway"
CWAELC, 10 Janvier 2023

Very clean, friendly and professional staff, variety of choices for breakfast, room 220 was pretty quiet. Bed was comfortable , but we always use our own pillows when road tripping. Price was reasonable including tax. We would stay again.

"No Full Breakfast"
JoEllen O, 31 Décembre 2022

They advertise full breakfast, but all they had was danishes. The room was nice until time to go to sleep and the thin shade on the window did not keep out the lights from the other business or traffic.

"Next time I'll call and make the reservation."
saran88, 30 Décembre 2022

The WiFi was very hard to connect to.I have two tablets a computer and a switch one of my tablets and my computer wouldn't connect. The room overall was pretty nice. We requested a roll in shower we both have issues climbing in and out of showers. I took a shower, hubby didn't because he almost slipped getting in the shower.I am not saying we complained about breakfast but other people did. There wasn't any hot food. If they had read the sign it just said complimentary breakfast. l

"Excellent Hotel!"
michelewave04, 27 Décembre 2022

This hotel is absolutely amazing! It is newly renovated. And the decor is very attractive and pleasing. The front desk clerk was very welcoming and helpful. The entire hotel is a clean facility. The beds and linens were really comfortable. The bathroom was quite roomy and they supplied all of the usual toiletries as well as sanitizing wipes for guests to use if they want to wipe anything that they might be concerned about such as the tv remote, etc. The location is ideal if you are traveling on 81, it is right there. There are some restaurants close by. They also allow pets. The price for our overnight stay was very reasonable. When we pass through again in May, we will definitely stay again. I highly recommend this hotel as a great place to stay!

"Pleasantly surprised!"
juliehaskell, 23 Décembre 2022

This was our first time stopping at this location and we were pleasantly surprised. Conveniently located off the highway. Clean, comfortable room and friendly and welcoming staff. We will definitely remember to stop again

"Great Stay in the Burg!"
Kevin B, 12 Décembre 2022

I had a wonderful stay at the BWP in Harrisonburg! The hotel was very well appointed and the room was very nice & clean and linens and towels were soft and comfortable. I used the pool and it was the perfect temperature with plenty of towels. The breakfast on Sunday also was very good!! I have no complaints. The FD staff were friendly and helpful. The bill included local tax but the confirmation from BW did not include that so that was waived with no issue. Two things to note: The Expedia and other sites may need to be updated to show that you no longer have a hot tub onsite. I actually booked the hotel just for that reason - that you had a pool and hot tub. I did find out beforehand earlier in the week so that helped. Second - I got the official reservation confirmation from the corporate BW website from a BW email address. However, local communications with the property were via a GMail address so that was a little confusing at first. Thanks I had a wonderful stay at the BWP in Harrisonburg! The hotel was very well appointed and the room was very nice & clean and liens and towels were soft and comfortable. I used the pool and it was the perfect temperature with plenty of towels. The breakfast on Sunday also was very good!! I have no complaints. The FD staff were friendly and helpful. The bill included local tax but the confirmation from BW did not include that so that was waived with no issue. Two things to note: The Expedia and other sites may need to be updated to show that you no longer have a hot tub onsite. I actually booked the hotel just for that reason - that you had a pool and hot tub. I did find out beforehand earlier in the week so that helped. Second - I got the official reservation confirmation from the corporate BW website. However, local communications with the property were via a GMail address so that was a little confusing at first. Thanks for a great stay!! for a great stay!!

"Excellent stay at this newly remodeled property"
JazzyJeff139, 15 Novembre 2022

Very clean property inside and out. Rooms are modern and beds are super comfortable. Location is excellent for travel as well staff is always great and I would definitely stay here again. Great value in our opinion.

"Awesome hotel and staff"
EvansFulmercrew, 08 Novembre 2022

Everything about the Best Western Plus in Harrisonburg Va was excellent. The rooms were very clean and decorated so nicely. The staff was very friendly and so eager to help they make you feel like family. The breakfast was a full breakfast and was always full and hot. I highly recommend this hotel we will be back. They made our visit very enjoyable and fantastic

"Fantastic Hotel"
CheerFan, 26 Octobre 2022

This hotel is beautiful. Super clean. Beautiful decor. Front desk is extremely customer focused. Convenient location just off 81. This is our go-to hotel in Harrisonburg. Best hotel we've stayed at in this area.

"A Fresh Take on An Old Hotel"
briancmagill, 24 Octobre 2022

This location used to be a Holiday Inn Express and BW and its owner/operator have done a great job at converting it over. This means that the décor and rooms are more modern and the place looks brand new for the most part. The room was quiet, the thermostat worked well and it was nice having a freezer in my refrigerator. The breakfast was on par with other BW Plus and the beds were clean and soft. I would stay here again. I believe this location may also be pet friendly.

"Solid hotel"
198cbda, 18 Octobre 2022

Staff was pleasant and efficient, the room was immaculate, the bed was comfortable and the breakfast was hot! It's convenient...just off I81, and close to a few good places to eat. Plenty of parking too.

"So nice!"
sharon3666, 16 Octobre 2022

The room was immaculate. The only thing to mention is that beds were so high and fluffy I had to use a step stool to get on. The pool was great the kids really enjoyed swimming this late in the year!!

"Internet services lacking. Slow speed and trouble staying connected to router. Clean, updated, nice hotel."
reicoguy, 23 Septembre 2022

Nice hotel. Updated. Clean. Great breakfast. Food was hot and fresh. Staff is friendly. Internet needs some work. If you're staying here and the internet is a necessity, you're going to be frustrated. Slow speeds and difficult to maintain connection to router. Speedtest was dismal at best. Otherwise, great place to stay for the price (about 100$) in Harrisonburg, Va.

"Check the beds before renting the room"
edprince100, 19 Septembre 2022

The new beds in this hotel are much too high for getting into and out of. Check them before you get the room, they are a danger to senior citizens. If you have any issues with getting into or out of beds, then this is not the place to stay

"Weekend Getaway"
Linda M, 12 Septembre 2022

Property was obviously recently updated. Freshly painted, clean carpet, nice furnishings, fresh and light. Very quiet considering it is right next to a truck stop. Beds are extremely high so getting in was a challenge. Breakfast was adequate, staff was very friendly and accommodating.

"Cleanest hotel & best breakfast ever!"
seebsea, 29 Août 2022

I figured this hotel had undergone a renovation since the litany of negative reviews and it was a significantly lower price than my usual go-to hotel so I figured I would go for it and hope for the best. I was not disappointed and I will definitely keep Best Western Plus hotels in mind for the future! I hope to be in this area again and will definitely return to this hotel and won't even bother looking to stay anywhere else. This is undoubtedly the cleanest hotel I have ever stayed at...there was nothing that was not clean...from our room to the common areas...everywhere. Room was great - the beds were like sleeping on a cloud. Fridge, microwave, USB ports near the beds in addition to outlets...bathroom was spotless and the mirror had side lights (not lights across the top) which is a nice touch. The continental breakfast was the best I have ever encountered in a hotel: 2 kinds of omelets, 2 kinds of sausages, biscuits, gravy...the usual Danishes, muffins, different bread items for toasting...oatmeal and cereal...fridge with milk, chocolate milk, yogurt, fruit cups,,,and then the waffle station. Not just syrup but rainbow sprinkles, chocolate chips, strawberry topping and whipped cream! Plus the breakfast attendant was very friendly and engaging. All of the staff members I encountered were friendly and helpful. There was a water cooler near the breakfast area which we appreciated. We didn't use the fitness area or the indoor pool but both looked spotless. I would have tried out the jacuzzi/hot tub but it was out of service while we were there (with a very apologetic sign/notice). Hotel is right off I-81 and less than 10 minutes to JMU.

"Worth the stay!"
Getaway141784, 23 Août 2022

The room was clean, the staff was friendly and accommodating and the price was best in the area - Cant go wrong compared to the comps in the area. We were traveling with family to Tennessee. Easy on/off I-81. Plenty of food and gas close by.

"You Need to be a Giant to Stay at this Hotel!"
bdbd231, 22 Août 2022

The bed is so high off the ground that you had better be at 6' high or else you will need a step stool to get into bed. It is impossible to read the font on the AC/Heating as it is that small. There must be better hotels in this area!

"WORST HOTEL EVER!"
jmh07112020, 10 Novembre 2021

If I could give this hotel zero stars I would. I stayed for one night for business and thought it would be ok given the ratings online, well they lied. I walked into the lobby which was dirty. I dismissed it and just tried to stay positive until I got into my room. Let me back up, the hallway carpets were FULL of stains that I felt gross even walking on them with shoes. So I get into my room and try to turn a light on, it starts flickering. The paint in the room was chipped. I go into the bathroom and the sink is literally falling apart, cracked. I go to put my stuff down on the bed and there are crackers on the floor in my supposed "clean" room". I was so uncomfortable that I wen to Target to buy my own towels, washcloths, blanket and pillow because if they didn't clean the floors then I figured they didn't clean the sheets. When I got back I went to tell the front desk about the issues and their response was "I can put you in a clean room"....well what the heck did you put me in before! I asked to speak to a manager and she wasn't there and then I asked for a refund and they said the manager had to approve it and that they couldn't issue refunds since I booked it through booking.com. Unfortunately, JUM had a home game that weekend so there were not other hotels in town with availability because believe me, I checked. The next day I called Booking.com and they have been trying to get in contact with the Manager Beth to get my refund for two weeks. Every time I call the front desk is less than helpful and very dismissive. I work in the hospitality business and this is by FAR the WORST experience I have ever had or seen in my life. The hotel should be shut down honestly. Do yourself a favor and don't believe the fake ratings, this hotel is terrible!

"Meh"
staceyc375, 29 Octobre 2021

Stayed one night. Not many places to stay since it was a busy college weekend. Room smelled like smoke. Bathroom supplies were not filled. It just didn't have the clean smell at all anywhere. Sheets were clean though. Definitely won't stay here again.

"Clean but Simple"
876betsw, 19 Septembre 2021

Nothing fancy about hotel. Definately, needs modernization, but the hotel was clean. If you are looking for the basics...clean, quiet place to rest during trip this is the place. The staff was polite and responsive.

"clean but ordinary"
ebenizers, 04 Septembre 2021

The hotel has changed ownership. On August 31st it is now owned by Best Western. The hotel room's A/C was noisy. you could hear the tractor trailer traffic since it's located next to a truck stop. The room was clean. The staff was professional and polite. Because of COVID restrictions the room was not made up and trash was not emptied during our 3 day stay. We were told if we wanted fresh towels etc. we would have to call the front desk for them. Hotel is due for an modernization and it needs it as the carpeting in the rooms and hall way is quite tired.

"Low tech at best!!"
189stevev, 06 Mai 2021

Nothing special about this establishment. Looks newer on the outside than it is on the inside. Clean, and covid certainly screwed up the breakfast, but it gets by... The wifi on the other hand is terrible! worst that I have ever seen in any hotel, anywhere. Won't connect, and if it does it flakes it on you continually. Use this one for a family stop...don't try to do any business here!!

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