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Best Western Plus Hotel Harrisonburg, Harrisonburg

3325 S Main Street, 22801-2675, Harrisonburg, United States - See on a map
Best Western Plus Harrisonburg - Best Western Plus Harrisonburg The Best Western Plus Harrisonburg is ideally located in the center of Harrisonburg. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Hotel Opening Summer 2022! Nestled in the heart of the beautiful Shenandoah Valley, our hotel's location in Harrisonburg, VA is ideal for every traveler. The Best Western Plus Harrisonburg is just off I-81 on Route 11, bringing local businesses, attractions, and the beautiful James Madison University campus to our doorstep. Our attentive staff and excellent facilities cater to the needs of corporate travelers. Finish up paperwork in the business center using the print, copy and fax services or check email from your room using free Wi-Fi access. Companies like SYSCO®, Walmart Distribution, Perdue®, Tenneco®, and Pilgrims Pride are all near our hotel's property in Harrisonburg, VA. Our hotel's guests never run out of exciting things to do in the area. James Madison University always has events going on, from sports to concerts. Discover the variety of natural caverns, such as Luray Caverns and Grand Caverns, and of course, the breathtaking sights of Shenandoah National Park await you along the historic Skyline Drive. Whether you are on vacation or business, every guest loves our award-winning quality and service. After a day in the Shenandoah Valley, the hotel's indoor, heated pool and whirlpool bring welcome relaxation. The fitness center helps you keep up your workout without missing a beat, and the hot, free breakfast prepares you to seize the day. We look forward to welcoming you soon!

Best Western Plus

Hotel Harrisonburg

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
based on 299 guest reviews
NOTE ISSUED
Excellent
113
Very Good
119
Average
42
Poor
12
Terrible
13
REFER TO NOTICE
Business Business
32
Couples Couples
73
Family Family
127
Friends getaway Friends getaway
16
Solo travel Solo travel
15
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"WORST HOTEL EVER!"

1
User 10/11/2021

If I could give this hotel zero stars I would. I stayed for one night for business and thought it would be ok given the ratings online, well they lied. I walked into the lobby which was dirty. I dismissed it and just tried to stay positive until I got into my room. Let me back up, the hallway carpets were FULL of stains that I felt gross even walking on them with shoes. So I get into my room and try to turn a light on, it starts flickering. The paint in the room was chipped. I go into the bathroom and the sink is literally falling apart, cracked. I go to put my stuff down on the bed and there are crackers on the floor in my supposed "clean" room". I was so uncomfortable that I wen to Target to buy my own towels, washcloths, blanket and pillow because if they didn't clean the floors then I figured they didn't clean the sheets. When I got back I went to tell the front desk about the issues and their response was "I can put you in a clean room"....well what the heck did you put me in before! I asked to speak to a manager and she wasn't there and then I asked for a refund and they said the manager had to approve it and that they couldn't issue refunds since I booked it through booking.com. Unfortunately, JUM had a home game that weekend so there were not other hotels in town with availability because believe me, I checked. The next day I called Booking.com and they have been trying to get in contact with the Manager Beth to get my refund for two weeks. Every time I call the front desk is less than helpful and very dismissive. I work in the hospitality business and this is by FAR the WORST experience I have ever had or seen in my life. The hotel should be shut down honestly. Do yourself a favor and don't believe the fake ratings, this hotel is terrible!

"Meh"

3
User 29/10/2021

Stayed one night. Not many places to stay since it was a busy college weekend. Room smelled like smoke. Bathroom supplies were not filled. It just didn't have the clean smell at all anywhere. Sheets were clean though. Definitely won't stay here again.

"Clean but Simple"

4
876betsw, Nashville, Tennessee 19/09/2021

Nothing fancy about hotel. Definately, needs modernization, but the hotel was clean. If you are looking for the basics...clean, quiet place to rest during trip this is the place. The staff was polite and responsive.

"clean but ordinary"

3
ebenizers, Westminster, Maryland 04/09/2021

The hotel has changed ownership. On August 31st it is now owned by Best Western. The hotel room's A/C was noisy. you could hear the tractor trailer traffic since it's located next to a truck stop. The room was clean. The staff was professional and polite. Because of COVID restrictions the room was not made up and trash was not emptied during our 3 day stay. We were told if we wanted fresh towels etc. we would have to call the front desk for them. Hotel is due for an modernization and it needs it as the carpeting in the rooms and hall way is quite tired.

"Low tech at best!!"

2
User 06/05/2021

Nothing special about this establishment. Looks newer on the outside than it is on the inside. Clean, and covid certainly screwed up the breakfast, but it gets by... The wifi on the other hand is terrible! worst that I have ever seen in any hotel, anywhere. Won't connect, and if it does it flakes it on you continually. Use this one for a family stop...don't try to do any business here!!

IHG Service, Owner at Best Western Plus Harrisonburg, responded to this review
Hello 189stevev, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn about the issues with WiFi connectivity during your visit. I have shared your comments with the hotel management, and I trust that the actions that will be taken will make your next stay with us better than the last. I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.