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Best Western Plus Riverfront Hotel and Suites, Great Falls

600 River Drive S, 59405-1886, Great Falls, United States - See on a map
Best Western Plus Riverfront Hotel and Suites - Welcome to our beautiful Best Western Plus Riverfront Hotel and Suites. The Best Western Plus Riverfront Hotel and Suites is ideally located in the center of Great Falls. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus Riverfront Hotel and Suites offers a relaxing place to stay with the Missouri River and River's Edge Trail out our backdoor. Our convenient river front location is close to Great Falls International Airport (GTF) with free airport shuttle available, Giant Springs State Park, Lewis & Clark Interpretive Center, Benefits Health Systems, University of Providence, Malmstrom Air Force Base, Great Falls Clinic Hospital and many other attractions and businesses as well as local restaurants. Feel right at home in our spacious and comfortable rooms. All rooms feature flat screen TVs, free premium Wi-Fi, a microwave, refrigerator, coffee makers and much more. Many of our room types feature beautiful views of the Missouri River. select suites have balconies, fireplace and/or whirlpool tubs. Start your day with a free full hot breakfast with many healthy and hearty choices. In summer, enjoy breakfast on our outside patio while watching the ducks and other waterfowl frolic in the water. Additional amenities to our pet friendly hotel include our 24-hour pool, hot tub and fitness center. Gather around the outdoor fire pit for good conversation while roasting s'mores over the flames or stroll along the scenic River's Edge Trail. Guests can expect exceptional service and amenities at the Best Western Plus Riverfront Hotel and Suites in Great Falls. Our friendly staff is ready to welcome you and a perfect stay awaits, book your room today at the Best Western Plus Great Falls Riverfront Hotel and Suites!

Best Western Plus

Riverfront Hotel and Suites

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Airport shuttle
    Airport shuttle
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
based on 1235 guest reviews
NOTE ISSUED
Excellent
773
Very Good
316
Average
92
Poor
23
Terrible
31
REFER TO NOTICE
Business Business
188
Couples Couples
384
Family Family
455
Friends getaway Friends getaway
69
Solo travel Solo travel
57
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Enjoyed our stay"

4
MacroNicole, Surprise, Arizona 12/02/2021

We enjoyed our stay here, I did knock down 1 point because though the room appeared very clean our dog did find a jerky stick under the bed skirt and my daughter found a couple toys under there. Other than that the room was enjoyable though.

Laurie Theisen, Owner at Best Western Plus Riverfront Hotel and Suites, responded to this review
MacroNicole, thank you for reviewing your experience with us. We are pleased that you enjoyed your stay with us and apologize for the items found und your bed. Cleanliness is very important to us we let you down. We will be visiting with housekeeping and want you to know that we will do better. Thank you again for your feedback and we hope to have you as our guest again so that we can provide you with a perfect stay for which we are well known!

"The setting is outstanding"

5
C9731AXjameso, Hamilton, United States 04/02/2021

There is nothing like have a river, a bike walking park, and geese on one side and a train yard on the other. The value was great for a suite with a balcony overlooking the river. The room is well laid out, clean, and service was good.

Laurie Theisen, Owner at Best Western Plus Riverfront Hotel and Suites, responded to this review
We are so grateful to have the location that we do C9731Ajameso! Our scenic, riverfront setting truly is amazing and we are glad that you were able to stay in one of our balcony rooms overlooking the Missouri River. We are also pleased that you were comfortable in your spacious room and our guest service made your stay even better. Thank you for choosing to stay with us and we hope to have the pleasure of serving you again in the near future.

"Good but can be GREAT!!"

4
beckyl153, Troy, Ohio 03/02/2021

Talk about a view!! This hotel has the capability of being amazing! However, they need some honest feedback and improvements: Room 127- the right side of the mattress is completely broke down. Definitely needs replaced. The sofa is a great idea, but the one in room 127 was so broke down that it was painful to sit on, also needs replaced. Lastly, there was a coffee maker and coffee but no filter tray. Please ensure the spa jets are cleaned properly after each guest leaves. When the jets came on there was “stuff” that came out of them. Had to run the spa with water in it, them drain and rinse the tub before getting in. Overall the room and service was nice; this survey is honest and sincere from a seasoned world traveler. Best of luck!

Laurie Theisen, Owner at Best Western Plus Riverfront Hotel and Suites, responded to this review
Becky, we appreciate you taking the time to leave a very thorough review about your stay with us. We welcome all feedback, especially that from a seasoned traveler, and we want you to know that we will be looking into the condition of the mattress and sofa that are in the room that you stayed in. We will also share your comments about the jetted tub with housekeeping. Providing positive and memorable experiences for our guests are important to us and we are delighted that our amazing, river side view made an impression upon you. We look forward to your next visit with us so we can offer you another overall great stay!

"Great hotel for pets"

4
Tracy L C, Texas 01/01/2021

Super friendly staff. Large room. Super clean. Right on the river park so the dogs can do their business. Good breakfast, Jimmy Dean breakfast you hear in your microwave, voice of drink. Second time we stayed here. Very good location.

Laurie Missoula, Owner at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you for staying with us again Tracy! Our team is the best and we will share your kind words with them. We are pleased that you enjoyed your spacious room, our beautiful riverfront location and the convenience to restaurants nearby. We look forward to seeing you again when you are in Great Falls!

"Greatest Hotel ever"

5
Grosventrecowboy, Colbert, Washington 30/12/2020

My gal and I stayed here 12-23 2020 to 12-28-20. My girl friend and I have never had better time. Great room with view of Missouri River. Great staff. Clean rooms fully stocked. Jacuzzi, Fireplace. We were visiting family for the Holidays. It was amazing. This is best of best in Great Falls

Laurie Missoula, Owner at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you, thank you for the amazing review Grosventrecowboy! It brings us so much joy to know that you loved your stay with us. We are happy that you got to stay in one of our spacious rooms, with a jetted tub, and take in the beautiful river views. Have a wonderful New Year and we look forwarding to seeing you again- hopefully soon!

"Amazing River Front hotel in Great Falls"

5
grades406, Great Falls, Montana 30/12/2020

If you are visiting the Electric City, this hotel is a must. From the clean and spacious rooms to the heated pool that is available 24 hours, we will definitely be returning. It's also a 2 minute walk to Mackenzie River and a 4 minute walk to Applebee's. Walk or run off your dinner on the Rivers Edge trail right outside the door.

Laurie Missoula, Owner at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you, thank you for the awesome review grades406! We are fortunate to have such a beautiful hotel right on the Missouri River. Thank you also for recommending our hotel to others as this is a huge compliment for us. We hope to have the pleasure to serve you again very soon!

"Amazing room"

5
jeninmt406, Great Falls, Montana 18/12/2020

We stayed in the king whirlpool room and it truly was like an apartment! The tub was in a separate area that was sectioned off from the rest of the room, had a living room, walk out door that faced the river. For an amazing nightly rate. We will be back...often!

Laurie Missoula, Owner at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you so much for the kind review Jeninmt406! We are thrilled that you we able to enjoy yourself in our whirlpool room and take in the beautiful views of the Missouri river. We welcome you back "often" and can't wait to see you again!

"Way beyond our expectations, treated like royalty!"

5
DawnCantrell, Whitehall, Montana 22/11/2020

Would recommend everyone to stay here. I have been traveling for years and I can honestly say, this was the BEST & IMPRESSIVE hotel by far. Breakfast on the go, very good selections, quality product, and fresh.

Malissa Hollan, General Manager at Best Western Plus Riverfront Hotel and Suites, responded to this review
Dawn, Thank you so much for being our guest. I am very happy to hear you enjoyed your stay. I do remember your request for a shower chair and our staff wanted to make sure it was ready for you when you arrived. Please come see us again soon and Happy Thanksgiving from all of us at the Best Western Plus Riverfront Great Falls, MT. Happy Travels! Malissa

"10/10"

5
User 28/10/2020

Everything about our stay was top notch. The front desk staff are very friendly and kind. The rooms are spacious. The hotel is clean and neat. The view of the river was lovely. Would definitely stay here again.

Brittany K, Other at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you! Thank you! Thank you! Ipoff, we're proud to have provided you such a wonderful experience. Our entire team looks forward to welcoming you back to our hotel during your next visit to Great Falls. We hope to see you again soon!

"Left over garbage from previous guest."

1
Wisconsinites2014, Manitowoc, Wisconsin 24/10/2020

We found some garbage in the room from previous guest. It indicates that they didn't sanitized and throughly clean well. We stayed 1 night, first I found a toy(Hot wheels car at the bathroom, then my toddler found a McDonald receipt under the bed, my husband see some few bottle cups at side of lamp shade. Last, there's a milk left in the fridge. So filthy, how come they didn't pay attention the cleanliness service that now a days is needed most.

Brittany K, Other at Best Western Plus Riverfront Hotel and Suites, responded to this review
Wisconsinites2014, I'm extremely sorry and surprised to hear about the cleanliness you encountered during your stay with us. Please know that we are addressing this right away. I do hope that you give us another chance in the future. If you would like to speak about this further, please reach out to our management team at your earliest convenience. Thank you and we look forward to providing you a spotless stay in the future.

"Nice place"

5
pers0nalview, Joseph, Oregon 16/10/2020

It seems to be a very nice place with lots of manicured open space. The have a jogging trail going thru it and picnic tables. The room I had overlooked the Missouri River. The room was nice, good service checking in and out and the breakfast was acceptable as it is limited due to the pandemic.

Brittany K, Other at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you pers0nalview for leaving us a review. I'm glad you enjoyed our beautiful location and wonderful rooms. I do apologize that we are unable to have our normal complimentary breakfast buffet at this time. We are hoping to have this available for our guests soon. We appreciate your understanding and patience with us. We hope to see you again the next time you're in Great Falls.

"Great place on the River."

5
amazonwoman0366, Lochbuie, Colorado 28/09/2020

Friendly helpful staff members. Check in was quick and painless.. Beautiful location right on the River, room was clean and beds very comfortable. Quiet as well.. Breakfast was just a bag and go due to Covid but overall stay was very pleasant.

Brittany Kauffman, Other at Best Western Plus Riverfront Hotel and Suites, responded to this review
We're so happy that you had such a great stay with us amazonwoman0366! I'm glad you enjoyed our beautiful location, cleanliness, comfortable beds, and amazing staff! We hope you had a wonderful time visiting Great Falls. Please come visit us again soon!

"The Nicest Hotel on our trip 5 ⭐️ "

5
SCoxygenman, Columbia, South Carolina 19/09/2020

We stayed in many hotels as we traveled across SD, WY and MT. This place was the nicest place we stayed with everything you want in a room, comfortable, clean, coffee pot, microwave, fridge and even an extra sink for mini bar or whatever which I thought was a unique room feature. The hotel offers some nice river views and is great for walkers. They have a nice outdoor hangout area with a fire pit. The pool was open, they said they would limit the number of people to time limits and groups if in high demand, but that wasn't an issue when we stayed, my mom enjoyed a nice swim. This is a 5⭐️ quality stay at a fraction of the rates you would expect to pay with the Amenities offered. Would definitely stay here again and recommend to anyone passing through or looking for a getaway. I have stayed at other Best Western hotels that were not as nice as this place. The staff were courteous, friendly and are doing a good job keeping this place up to high quality standards.

Brittany Kauffman, Other at Best Western Plus Riverfront Hotel and Suites, responded to this review
Wow, SCoxygenman thank you so much! You've truly made our day. We're proud to have provided you such a memorable and perfect stay. I'm glad you enjoyed everything that our hotel has to offer. Thank you for recommending our hotel to other travelers and we can't wait to welcome you back to our hotel the next time you're in the area!

"Great stay, excellent staff "

5
mtskygirl, Glasgow, Montana 14/09/2020

The staff at BWP Riverfront went out of their way to answer questions and provided excellent customer service. Housekeeping! You guys rock and sometimes you get the brunt of people... You will not get that from me. Thank you for what you did for us. Awesome job, everyone. We will be back.

Brittany Kauffman, Other at Best Western Plus Riverfront Hotel and Suites, responded to this review
First, I'd like to thank you for choosing Best Western Plus while visiting Great Falls mtskygirl. We're glad to hear you enjoyed your stay and our team made a great impression! Our #1 goal is to have each guest enjoy every moment of their stay. We look forward to seeing you again soon and can't wait to welcome you back!

"Truly Great Falls"

5
doross69, Denver, Colorado 14/09/2020

Stopped due to pending snow storm and found the staff to very helpful with dinner recommendations and what side we wanted to be on to view the Missouri River. The Covid-19 protocols were strictly followed and felt very safe during our stay

Brittany Kauffman, Other at Best Western Plus Riverfront Hotel and Suites, responded to this review
doross69, Thank you so much for choosing to stay with us during your travels! It was a pleasure having you as a guests of ours and we're glad that you enjoyed your stay. Please come visit us again soon. We would love to welcome you back to our hotel.

"The Getaway"

4
User 10/09/2020

I found out that Best Western recently acquired a property in Great Falls. I called up and the Rewards Program was prompt and courteous. We watched our HS Football Team take on the City Team at Memorial Stadium. I took my grandchildren swimming which they have not done in a pool since March. The Missouri River was just out the back door of the property with a great walking trail, outdoor fireplace and tables for sitting around and relaxing. We needed this getaway just to restore a little sanity back in our lives. I would recommend and have already to my friends.

Brittany Kauffman, Other at Best Western Plus Riverfront Hotel and Suites, responded to this review
820josephl, Thank you for your review! I hope you had a great time watching the football game and that your grandchildren enjoyed our awesome pool! I'm glad you enjoyed our beautiful outdoor scenery and amenities that we provide. We're happy you had a wonderful getaway and we hope to have the pleasure of hosting you and your friend again soon.

"Beautiful River Side Location"

4
Susan L, Boise, Idaho 31/07/2020

Convenient local. Along the beautiful Great Falls River Greenbelt. Very nice and relaxing spot. Paved river trail is just outside the door. Rooms are comfortable and nice. ( It was quite as clean as could be) Surprising for a Best Western + and especially during the Covid precaution era.

Brittany Kauffman, Owner at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you! Thank you! Thank you! Your review has completely made our day Susan L. We're so happy that you had such an amazing stay with us during your travels to Great Falls. We appreciate you leaving us this glowing review and we can't wait to provide you another incredible stay in the future! See you soon.

"Glutton for punishment"

1
User 18/04/2020

I think I keep coming back to this chain because the staff is amazing. However, housekeeping needs a major overhaul. I rented a two queen river view suite with a kitchenette for my son and myself. Being in the medical field and working 14 hour days during this COVID-19 crisis I knew they would not have breakfast as normal so I came prepared to cook my own. Upon entering the room I am mediately went to the restroom, because that's what you do after a long day and long drive...there was dried urine on the seat. I told the front desk about it and left for half an hour figuring they would have it cleaned by the time I got back. But, they did not! I started to put my things away, assuming they would be in eventually… I just discovered more filth everywhere. The dishes and pots and pans are thrown in a box with some newspaper, there is stuff in the bed that I am not even sure what it is, the dishwasher is disgusting and the ice bucket has a layer of...disgusting. After working out of town and driving back, I've already had a 17 hour day and I just want to kick back and relax! Sadly, the lotion is already used as well.

788malissah, General Manager at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you for your review and as expressed in my email I am very sorry for the condition of the room you were checked into. This room was scheduled for maintenance and should not have been on market. Again, should not of been your problem and I can't apologize enough for this mistake. We certainly have gone over protocol this morning to make sure this doesn't happen again. I appreciate your feedback and we will do much better. Please refer to my email in regards to what we are doing to make this right. We do hope you will give us another opportunity in the future. Best Regards, Malissa Hollan GM

"Overnight stay"

4
Klombardo2014, Calgary, Canada 30/03/2020

Location along the river was beautiful but trains run at night so its noisy. Attempted to provide breakfast during pandemic was very good. Bag breakfast included yogurt, muffin, apple slices, granola bar, microwavable mini quiches. Coffee available all day. Front desk staff were very pleasant and helpful.

Brittany_RS, La Quinta Inn & Suites by Wyndham Team at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you for leaving us feedback about your recent stay with us Klombardo2014! We are happy that you enjoyed our delicious breakfast to-go bags, beautiful location, and lovely staff. It was a pleasure having you as a guests of ours during your travels and we hope to see you again in the near future.

"COVID challenges "

4
JFully7, Brackendale, Canada 25/03/2020

We had to make a quick decision to return to Canada and was lucky to find a room at this hotel. The lady at the front desk named Kathy did an incredible job. 3 of us waiting to check in and a number of phone calls while we waited. She handled everything very well and remained in control and calm in a challenging situation. Later I came down for some advice to find food and she had some great recommendations and directions to make it easy. A bag breakfast for when we left early in the morning was a very nice touch. Hope to be back under better circumstances.

Brittany_RS, La Quinta Inn & Suites by Wyndham Team at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you for taking the time to leave us a review and for choosing to stay with us during your travels back to Canada JFully7. I'm glad to hear that you had a wonderful check-in experience with Kathy. She is wonderful and your review will make her day! We also hope to have the pleasure of welcoming you back under better circumstances and can't wait to provide you a wonderful stay.

"Travel during Covid-19"

5
User 25/03/2020

Hotel check in staff, appearance, quality, cleanliness, checkout, and even though their morning breakfast offer dining room was closed, they still had a bagged breakfast to go. I will be planning to stay at this Hotel in my future travels.

Brittany_RS, La Quinta Inn & Suites by Wyndham Team at Best Western Plus Riverfront Hotel and Suites, responded to this review
BoardingPass171618, We're happy that we're your #1 choice of hotel during your visit to Great Falls! I'm glad you had a great stay with us and we can't wait to welcome you back to our hotel the next time you're in the area. See you soon!

"Great Staff"

4
User 22/03/2020

Had to make a quick return to Canada due to the pandemic and stayed at this hotel with a great location along the river walk. Staff were very accommodating and had made up pre-packaged breakfast bags for all the guests as their continental breakfast area was closed to the public.

Brittany_RS, La Quinta Inn & Suites by Wyndham Team at Best Western Plus Riverfront Hotel and Suites, responded to this review
Thank you Tom W for taking the time to leave us a review about your recent stay with us. I'm glad to hear that you enjoyed our complimentary breakfast to-go bags and stay with us. We appreciate your kind words about our team and we hope to have the pleasure of welcoming you back again soon.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.