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Best Western Hotel Grants Pass Inn, Grants Pass

111 NE Agness Avenue, 97526-3901, Grants Pass, United States - See on a map
Best Western Grants Pass Inn - Exterior Night The Best Western Grants Pass Inn is ideally located in the center of Grants Pass. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Southern Oregon is known for some of the best rafting, kayaking, hiking and outdoor adventure in the northwest, which is why our Grants Pass hotel caters to families and adventure seekers. Maybe you're in town for a Hellgate River Tours trip, or maybe you want to see what you can discover at the Oregon Caves. Of course, a day trip to Crater Lake is a must when you're in this region. No matter what your vacation has on the agenda, our Grants Pass hotel puts you in the perfect place to explore the area. Our location is right off of I-5, so it's easy to explore or take a quick trip to historic Jacksonville or Ashland. Exterior entrances make it easy to get to your room, or perhaps unload your truck or RV full of camping or rafting equipment. No matter what your day holds, our seasonal outdoor pool and year-round hot tub are the ultimate treats to help you relax. Around Memorial Day Weekend, Boat races are a popular attraction, and the biking and fishing in the region are ideal. To get your exciting day started on the right track, leave breakfast to us. Our Grants Pass hotel offers a free, generous breakfast spread every morning with hot eggs, sweet pastries and fruits, yogurt, cereal, and endless 100% Arabica coffee and chilled juices. Some lucky guests are traveling on business, and get the chance to take advantage of our quaint, small-town charm that's surrounded by the great outdoors. Our Grants Pass hotel is close to medical offices and just 28 miles from the Medford Airport. Location is everything, whether you're gearing up for a serious river trip or need to take care of local business. Book a relaxing stay at Best Western Grants Pass Inn, where exploration is right outside!

Best Western

Hotel Grants Pass Inn




Hotel advantages

  • Restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
  • 24-hour front desk
    24-hour front desk
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Guest reviews

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based on 754 guest reviews
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Sleep Quality

"Dated, Tired, Dreary Hotel Stay"

MKGRedmond, Redmond, WA 19/05/2022

The room was noisy (road noise ), dark, dirty and decor was very dated. Poor lighting and no USB ports. Light bulbs were burned out in bathroom fixture so it was very dark in bathroom. Carpets had noticeable stains, and the toilet ran all night long. Mediocre breakfast. Tiny bathroom even by motel standards. To make this stay even worse, someone called the phone in our room at 4 am and then again at 5 am and then hung up. Front desk staff said it was not them but perhaps it was the busload of high school students staying at the hotel who did it. Do yourself a favor and stay somewhere else.

"Highly recommend"

Linda M, Escondido, California 10/05/2022

We often stay at Best Westerns, and our experience here was one of our best. Check in was fast, easy and extremely friendly. We were given an upgrade without even asking. Our room was clean, updated, and very spacious. We will definitely stay here again!

"great service"

User 11/04/2022

excellent help in making my reservation girl behind the desk went out of her way to help. I had trouble with the reservation company and she intervened to help me. This allowed me to get my money back and make a direct restoration which saved me time and money and she was so nice all along the way y.

"Good Value"

im1cent45, Eugene, Oregon 01/04/2022

facility is well maintained, excellent breakfast good variety, an excellent staff, great location easy on/off freeway close to shopping and food, my preferred place to stay when in the Grants Pass area.

"Best Western Grants Pass Inn"

Delbert C, Paso Robles, United States 25/03/2022

This motel is a typical Best Western Plus. Nice, clean, and convenient. The rooms have been keep in good condition and the swimming pool was undergoing some renovations but that was not a problem as it was not swimming weather during our visit. We found no deficiencies with the facility or the amenities.

"Up all night?"

User 08/03/2022

I think this is probably one of the worse best western I stay at, usually people stay in motel to rest, not this one, people running around all night upstairs, definitely get a room on top floor here, good luck

"Clean, comfortable stay on a cold and snowy night."

blball520, Olympia, Washington 04/01/2022

Front desk staff and breakfast staff were great! Room was clean and just the right temperature. Easy check-in and checkout. Complimentary breakfast was top notch! Will stay here again on our trips up the coast.

"New years eve"

William K, Eugene, Oregon 02/01/2022

I came to Grants Pass on New Years Eve. I was scheduled to work on Saturday, January 1st. Due to snow I decided to stay in town. I chose Best Western. I've stayed in many Best Western Inns in my life, in many different towns and states. I've also stayed in many other motel chains. I have found Best Western to offer clean rooms and personal service consistently. I rarely try other motel/hotels anymore.

"Good stay. Good breakfast. Excellent staff."

jdyang85, Bellevue, Washington 31/12/2021

I reached this destination after driving through the 2021 snow storm that was pounding the west cost on Christmas. I appreciate the staff being friendly and helpful and working on the holidays. I was up the next morning to hit the road as fast as possible and the staff was there to help me package the food to take on the road. Room quality is average for a motel. Shampoo, conditioner were great. Overall I would stay at this property again.

"Great for a quick Stop"

Caviezel1221, Seattle, Washington 30/12/2021

Had to stop due to snow. Pleasantly surprised by the low price and excellent customer service. Room was very clean. They even served a full breakfast in the lobby. Left my laptop at breakfast and they called me within 10 minutes and said I had left something in lobby. A thousand thank you's!! I was only 10 miles out and was able to come back and get it. Could have been catastrophic. Highly recommend if you just need a quick place to sleep at an inexpensive price.

"Exceeded Expectations"

User 24/11/2021

Easy access, close to freeway access, close to essential services, clean, friendly staff. Overall this facility exceeded our expectations in every way. The next time we travel this way, we will certainly be back!

"Best Western is The Best!"

User 12/11/2021

Few times a year we travel to Seatle to visit our two sons and their families! Grant's Pass is about the half mark of our trip and since the first time we stayed with BW, we never looked elsewhere! Friendly staff, quick check in and out, very clean! Even close to a main road, it's pretty quiet once in the room! Great shopping centers all around, and the walking distance Elmer's restaurant gives us a discount because we stay at BW! Nice relaxed hot breakfast from 6-10am, and the nicest cook- Tina, they all keep us coming back! Highly recommend Best Western! Your happy customers, Alex and Manuella Pop

"Cleanliness was an issue"

GregF97005, Beaverton, Oregon 11/11/2021

Facility could have had more attention. Previous guests coffee pod still in the coffee machine, pink mold forming in the shower corners and of all things, I stumbled upon a "personal massager" that wasn't very out of sight.

"Great Hotel"

User 16/10/2021

They have the best breakfast and a very friendly and helpful staff. We really enjoyed our stay there and lots of restaurants and stores close by. We will make an effort to schedule a stop there when we pass through.

"BW in Grants Pass is the worst BW I've ever stayed in"

leandra333, San Leandro, California 11/10/2021

Our room was in need of an update as the furniture was dinged, carpet was stained, and the pillows were small. We were unable to get any extra pillows as the front desk said that there were none. The toilet was too low to the floor. The road noise was awful.

"Not as good as it looks"

755marlad, Sacramento, California 11/10/2021

Got there and no water in the pool and the hot tub was covered with plywood, my wife is recovering from hip surgery so I asked for first floor but was told they had nothing even though the place did not appear to be full and no elevator. The 2nd floor ice machine didn't work so I called the front desk and they didn't seem to know this even though appeared to have not been working for a while and told me I could use the first floor machine. Luckily my brother, nephew and grand nephews were staying in a first floor room and switched rooms with me for the 2nd night. The good news is they had by far the best breakfast of the 3 hotels i stayed in during this trip through southern Oregon, bacon, eggs, waffles, and everything else you could want for breakfast. The wife wanted to go elsewhere when they didn't have a first floor room but we stuck it out and it was okay. PS the hotel in the background of their picture of the pool is the neighboring Holiday Inn, not this best western.

"Good stays in Grants Pass"

User 03/10/2021

I usually stay at this hotel property when I travel to Grants Pass. The room price is reasonable, the staff are helpful and friendly, and twice have gone out of their way to resolves an issue I had with the room I was booked in. The breakfasts are soon of the best hotel breakfasts I have had since COVID started. For me the location, near I-5 and off Hwy 199, is ideal.

"Great stay"

mom22sons, Milwaukie, Oregon 20/09/2021

Very nice hotel. Friendly and accommodating staff. The rooms are very clean. Several restaurants are within walking distance. Breakfast provided. Nice area. The beds are very comfortable. Ample parking even with a trailer. Enjoyed our stay.

"Traffic Noise"

R188KJtoma, Auburn, California 08/09/2021

Best Western is a brand that I respect and trust but the property in Grants Pass, OR didn't live up to expectations. The room key card they gave me was to a room with a broken lock so I couldn't get in. It took me three trips to the office to resolve. The traffic noise was very load on the side of the building closest to the main road. Request a room on the up hill side if you stay there. Finally. The breakfast was below BW standards. The food tasted like it had been out for hours causing the eggs to be rubbery and the bacon a bit tasteless. If I need to stay in Grants Pass again, I will choose a different property.

"Very poor service. — Would give it a negative one"

grrrram2021, Albany, Oregon 06/09/2021

Extremely poor customer service. Rooms not clean to a normal standard yet again with a Covid standard. Broken hot tub and clean room dark room very few towels no way to eat breakfast. Will make sure we tell all of our friends not to stay at the grants Pass best Western.


JohnMuirLib, BERKELEY 30/08/2021

We were upgraded to a room with a king size bed and jacuzzi on the quiet side of the building, first floor. It was clean, quiet, easy access, great shower and comfortable bed. The TV didn't work but we didn't complain because we didn't have time for it. I found out that it was an easy fix, so call the office if that happens to you. The staff was friendly and helpful. I got a last minute reservation by calling when the website said the place was completely booked. Thanks Natalie!

"Surprisingly good accommodations for the price"

kaiserhuff, Portland, Oregon 29/08/2021

Reservation was for one room, one night, two adults, queen bed. Following a terrible experience at the Medford Ramada (now defunct), my wife and I quickly developed a strong brand loyalty for Best Western. Since every Best Western is radically different from every other Best Western, we never know what to expect going in. This weekend we were in Grants Pass to sell art prints at Meadowlark Comic Con, so naturally stayed at the Best Western location closest to the convention venue. For the price we paid for the room, we were very pleasantly surprised with what we got. We rolled up right at check-in time, and the receptionist informed us that we were receiving a "free upgrade" for being rewards members. We didn't ask what that meant, and honestly couldn't tell just from looking at the room, but it was appreciated in any case. This room was significantly larger than other hotel rooms- and other Best Western rooms -in which we have previously stayed. Despite the comparatively low price of the room, it was well furnished and perfectly clean. The furnishings were adequate or better, particularly the supremely-important bed and shower. The extra floor space afforded us freedom of movement not normally found in hotel rooms of this price range, and it was especially appreciated when we were processing and packaging product for the show. Our only possible complaint, really more of a neutral observation, is that the closet space is located in the bathroom- but, in the room's defense, there was nowhere else for it to go given the layout of the building. The hotel is conveniently located with regard to amenities. There's an Elmer's immediately next door, a Dutch Bros not far away, and it's a straight shot to the WinCo you can see from the parking lot. If you like Mexican food, there are a few promising eateries nearby- we went with Si Casa Flores, just down the street, and found it to be an adequate solution to our takeout needs. Overall, a solid choice if you happen to be in Grants Pass for some reason.


831patriciar, Milwaukee, Wisconsin 22/08/2021

so this is hard to write since i have never had a problem with a best western hotel but this was bad. the front desk staff was nice. our problems started when we got to our room. first off we could see daylight thru the door frame. next we noticed a lot of flies in the room. dead bugs left in the window sill and on the sheets. the sheets were dirty and had pet hair(i think thats what it was) on them. carpet was dirty. we packed up our car and left and asked for a refund. there was no way i could of stayed all night in that room.

"Not up to Best Western standards"

Laura K, Phoenix, Arizona 16/08/2021

This motel did not meet our usual Best Western accomodations: Room with 2 beds: 1 washcloth 1 handtowel no hot cups for in-room coffee table placed in front of room air conditioner so access is difficult no closed caption on the tv not worth the $185 total cost for 1 night refrigerator and microwave in cabinet that requires you to open a cabinet which blocks the walkway no list of tv channels in the room no evening cookie full breakfast - hope it's better than the room

"Overpriced- not a high quality location"

mfpeggyj, Milton Freewater, Oregon 11/08/2021

More like a 2nd rate motel than $170/night hotel. Not very clean. Bedding was dingy, not super nice, and stained. Breakfast was decent. Not enforcing smoking laws (10' minimum from any entrance). Air conditioning very ineffective m.

"Dirty sheets"

samA6650YD, Vancouver, Canada 24/07/2021

This hotel is awful. Checked in and noticed that the sheets hadn't been changed. We were moved to another room and it was dirty. Would never stay at this property again. Wish I could post the pictures that we took.

"Loud place to stay. You won't sleep all night!"

User 23/07/2021

I was so disappointed in my safe at this hotel. I was staying at the Super 8 in Grants Pass before staying here. The office said that this facility was better. It truly wasn't. I was upgraded to a suite due to my room not being available all three nights. What a mistake, the suites are right under the staircase. Loud! All night long I could hear everything. Then I could hear water running all night between the walls! I did not get any sleep the entire three days I stayed there. I tried to complain to the office after 10 pm no answer! I repaired the toilet seat that was totally loose. What a horrible time. Super 8 was quieter, sorry I didn't stay there instead.

"Very clean facilities and friendly staff."

deanna770, Surprise, Arizona 23/07/2021

This Best Western hotel was very clean. A very nice breakfast was available for the guest, the servers worked continuously to maintain the quality of the food and kept the area very clean. The hotel staff was very friendly and helpful.

"Okay option for overnight sray"

Roberta G, Modesto, California 21/07/2021

This is a basic Best Western option. There is some road noise so if you are a light sleeper, it could be an issue. Next door restaurant, Elmers, was a good choice for dinner and you receive a 10% discount.

"Won't stay here again."

Amie J, Crescent City, California 20/07/2021

We usually stay at Best Westerns and were disappointed. Front desk were nice but he basically handed us the keys and said bye. Questions regarding our stay were not addressed like the usual check in process. We stayed in room 225 and the door handle was not working properly. We could not get into our room and ended up having to call maintenance. A young man came down and swiftly used his key to unlock the door but turned the handle backwards to get it open and just walked away without saying a word—how were we supposed to know we needed to open the door the wrong way?? Our sink was covered in what looked like toothpaste spit and under the faucet was a buildup of gross mildew. To top it off there were bums digging in the trash while we were in the pool area. Yikes!

"Clean, Great Staff"

gma_h2os, Elko, Nevada 12/07/2021

I stay at Best Western whenever an option, originally because I travel with a fur-baby but now because they meet the standard I have. Grants Pass didn't fail me. The room was clean, the bed comfortable, and the staff friendly and professional. There's restaurants close by and that is always a plus as a single woman traveling alone. I appreciated the ability to walk my dog in a safe place specifically created for them without feeling like I was infringing on someone else. By the way, if you are a smoker or just want to be outside they have a great area set up with a cover, table and chairs just for that.


Michael H, Seaside, United States 06/07/2021

I don't care for rooms with damp linen, coverup scents for smoking rooms or finding used toothbrushes on mirror frames and depressing art work I like to control closed captions myself. I don't enjoy seeing underage kids in the hot tub or smoking in the pool area. I like airconditioning to actually work through its range.

"Lovely staff and good room"

User 02/07/2021

We travel with our 14 year old small dog and find Best Western one of the consistent quality location to stay. This one is one of the best due to the modernization of the rooms, though the exterior is dated the rooms are comfortable and the beds excellent. The staff was helpful and gracious.

"Needs updating"

Baue10, Chicago, Illinois 30/06/2021

The first room we checked into had an AC unit that didn't work. We were immediately moved to another room which had a functioning unit. One of the beds in our room (218) had a bed like a hammock. Just looking at the bed you can see that it was old and should be replaced. It's shaped like a U. The duvet was dirty and had a rip in it as well. Outside of that, it was fine for a overnight. Very friendly staff!

"Gross, Disgusting, Nasty, Smelly..."

Jackie G, Bend, Oregon 24/06/2021

I was scheduled to stay there from 6/20-6/22 in room 227. I stopped in and picked up keys and did not immediately check my room as I was there for a family emergency. I got back to the hotel at 11:45 pm. At that time, a female exiting the room to the left in a hurry and drove off and others in that room were smoking. First clue that I should have left! When I opened the door to 227 the smell of fried fish about knocked me over. I opened it up and turned on the AC. I started really looking around to see just how bad things were. First, there was dog pee on the AC and the bed skirt (pictures below) and the table has covered with food grease and recent drink stains. Between the beds there was a bottle of lotion on the floor, further inspection of the floor indicated it had not been vacuumed as food crumbs were everywhere. I called the front desk to confirm the room had been cleaned and see if there was another room available. He confirmed it was cleaned and there were no other rooms available so I began cleaning the room with baby wipes and sanitizer. The more I cleaned, the more I discovered until I was so completely disgusted, I phoned the Holiday Inn next door and moved out at 1:30 AM. In summary, there was no evidence whatsoever that the room had been cleaned except the beds were made and garbage can liners were in the cans that had food remnants and trash in them from prior use without a liner. The sink had toothpaste splatter and beard hairs, the toilet had pee running down the front and collected in the back, the chair had food on it, the microwave had food spatter in it. My pictures show my dirty baby wipe from wiping down the table as well as the chair. Also included are the bath counter along with the garbage cans, dog urine stains, and whatever else had been spilled on the AC. While I received a final statement at checkout indicating my balance was zero, the charges are still pending on my credit card. For what it's worth, the stay at the Holiday Inn was only a total of $40.00 more for an exceptionally clean and quiet room. While I understand BW may be short-staffed, this is unacceptable. If the rooms are not cleaned properly, they should not be available to customers.

"Very disappointed"

deewattage, Youbou, Canada 14/06/2021

This BW is dog friendly which is why we stayed here. I am a BW member and pretty much lived in their hotels for months at a time to work in 2017/18, so I am a big fan of their hotels. I did not check the ratings on this hotel and booked as soon as I saw they took dogs because I trust this hotel brand. We were very disappointed in the cleanliness. The hotel itself is more like a motel. The staff is GREAT - friendly and attentive. The room was abysmal - dirty facecloth in the bathtub and hair. The shower floor was moldy. The couch in the room had food spill stains and food stuck on the front of it. Very few towels, face cloths, hand towels. Overall it made me feel uneasy about how clean their beds were going to be. No blanket comforter - bed was not made up the way I'm used to seeing BW rooms. The TV was near impossible to figure out. I work in TV so it's not rocket science to me but this hotel was as low frills as you can find. Not sure what BW is up to. If members hit this kind of negligence to their brand then not sure they'll be able to keep them. Yes it's a pandemic but this place was packed as people are finally vaccinated and traveling again. You have a great set of hotels so cheaping out is a terrible way to go. Definitely won't be back.

"very pleasant stay"

wesjensen740, Chehalis, Washington 05/06/2021

front desk people were very pleasant and and helpful we arrived early and and though we could check in we given a temporary key card which allowed us to get an discount on our lunch at a nearby restaurant.

"Disgusting Rooms"

CrouchRandolph, Portland, Oregon 21/05/2021

Poop on toilet paper handle. Hair in shower, bathroom sink as if someone had just shaved, ALL over bed. It was gross. I felt like I was staying in a Motel 6 that wasn't cleaned for a month. With Covid, I definitely would have expected more, especially with how immaculate the lobby was. Booked this room specifically for the jacuzzi tub and it was so dirty we couldn't even use it. So disappointed we spent our what was supposed to be fun and romantic evening, in this gross room. Even with WIFI the room was a dead zone. Super out dated. People doing meth upstairs left their dog in the car to bark all night when it was freezing out, the girl and two guys came out higher than a kite. So gross. Staff did everything they could to locate the guest to get the dogs out of the freezing cold. Staff was amazing. Every single one we encountered. Check in was great.


User 20/05/2021

I paid 109$ to stay here!, you need new staff that care about the health of others and their children my room was disgusting and I WILL NEVER stay there again nor will my family or co-workers! I feel filthy after staying with them. I AM PISSED Pictures of the two trash cans, shower and bible drawer...real impressive! People can catch diseases from ignorance like this!!

"Dirty rooms and property "

User 05/05/2021

We stayed one night (5/4/21) and will never recommend this Best Western. The positive points are few: the location is conveniently located off I-5; the receptionist and check-in went well and was very efficient. This is where the positivity ends. The room was dirty; the entry door had a large gap in the side, which meant it never fully closed; the walk-ways, both on the first floor and second, were stained and filthy; there was someone smoking in the room next door (the hotel claims all rooms are non-smoking). This is extremely unacceptable, especially in this time of Covid when one would hope that the least thing a hotel can do is to keep their rooms and property clean. For $100.00 a night, we felt totally ripped off.

"Exceptional Service, dog friendly, cleanliness top notch!"

User 27/04/2021

The fee for a dog was half what other hotels were charging, the staff was very accommodating. Our room door was wide open when we got there - the front staff apologized, not knowing why, and changed our room, upgrading us to a suite. Close to the Hwy, restaurants, and Dutch Bros. - We will definitely stay here again!

"Disappointing for a best western!"

User 27/04/2021

Room was filthy. Bathroom had last customers soap and wrappers on floor. Water all over floor. No water pressure. No blankets on bed which was very uncomfortable. Feces and used toilet paper in parking lot next to my vehicle in morning. Front desk was very busy and receptionist was working very hard and remained very courteous while checking in and delivered blankets upon request.

"Grants Pass Best Western avoid if possible"

Mags-RVN68-69, Tacoma, Washington 23/03/2021

Although the staff was very personable the quality of the mattress and furnishings were what I would expect at the lowest cost motel in an area. This location almost had the appearance of being a previously branded motel that was converted to a Best western motel. If I would have stay there during cold weather I am not sure the heater would keep the room warm since the door sealed so poorly that wind whistled through during my stay. Also the rooms are so poorly sound insulated that the adjacent rooms seem like the walls are not even there. If there are noisy guests in the adjacent rooms they will certainly make sleeping an issue.

"Not a good place"

User 19/03/2021

Very friendly staff but the rooms have no insulation at all you could hear all rooms around people talking and couldn't sleep at all. And all the smell is cigarettes and Marijuana. I dnt have a problem with either but when I'm out of town for work I want some peace and quiet

"Perfectly Acceptable"

bmatthews2021, Coos Bay, Oregon 08/02/2021

This BW location is perfectly fine and reasonably priced. The shower and modified breakfast were very nice. The bed was very comfortable and the wi-fi worked well. It is an older property and wasn't as clean as we are used to seeing at a BW, but we had a nice stay overall. The pool and hot tub are outdoors, so they are closed in the colder months. It's right next to the freeway, so while it was convenient and easy to locate, it was also a little loud.

"Affordable and comfortable, convenient location."

User 31/01/2021

We checked in around 8pm and were greeted by a friendly, professional-looking staff member and were speedily checked in, being upgraded to a suite! The room was large and roomy with a wet bar in the corner. It was clean and stocked with towels/soaps as expected. Don't forget your wall chargers though, no USB sockets in this place. Also, use the downstairs ice machine, trust me. But it was a nice stay, and the modified COVID breakfast was great, with a hot egg sandwich!


User 07/01/2021

First thing you'll notice is the musty odor, followed by the rattle coming from the air conditioner. Really surprising how filthy it was considering the extra cleaning standards they are supposed to follow due to COVID. (Bring your own lysol wipes!) The bed was uncomfortable, the light fixtures were filled with dead flies, there was dirt and grime on the walls, and the floor wasn't properly mopped or vacuumed. I made the best of it by using my own blankets, opening a window, and sleeping with earplugs, but I will never stay here again.

"No Problems"

User 04/01/2021

Clean & Pleasant room... Friendly staff...Was happy they provided a cold take-out breakfast since they are not able to serve one as usual in these covid times. Other hotels I've stayed at have cancelled their breakfst option altogether & still charge the same price per night! I would absolutely stay at this Best Western again when traveling from Washington to California as I did. I base my review on other hotels in the same rate range that I have stayed at in the past.


Kirk D, United States 01/01/2021

No working internet service. No vent in bathroom. Room cleanliness was inadequate. Could not locate an elevator so had to climb stairs with heavy suitcases. Staff were polite and friendly. The hotel is close to freeway access.

"Great staff!"

lihall5950, Manteca, California 14/12/2020

Loved the jacuzzi tub in the room! Breakfast was great for a pandemic meal. Really appreciate the care and concern they took to be sanitary and safe. Very clean room and comfortable beds. Would definitely stay here again.

"Clean, cozy, welcoming"

daniel7602020, San Diego, California 28/11/2020

Great staff, cozy room, amazing choices in the included pre made breakfast. Easy to check in and out. Really good value for the price. Would definitely come back when stopping through Grants Pass again.

"Tripping in Grants Pass"

User 20/11/2020

Our jetted tub room was down for repairs at check-in. Discounted 50% for a Business suite. Was very clean and spacious, with modern comfortable bed and furnishings. No elevator and 2 levels, TV was very small for the suite and was on a far wall, and closer to the bed then the couch. Loved HUGE open closet area at the end of the vanity are, with 2 suitcase stands and lots of light! Road noise was loud in the morning! If a light sleeper should ask for room at the back of the hotel.

"Reviews VERY Misleading"

User 14/11/2020

I had looked up this hotel and read both the reviews and ratings, and felt that this would work for my trip. I was so disappointed when I arrived—I had paid ahead of time for my 4 night stay so I was stuck there. On the positive side the staff was very nice and helpful. The hotel itself is rather shabby looking. It is right next to the freeway, so it's NOISY! My brother had his room on the other side of the hotel and it was unbearably loud. He requested a new room, which he got after the first night. The walls in this hotel are rather thin, and you can hear everything from the other patrons. It may be because this is definitely an older hotel. The place is really noisy outside and inside, due to the walls. There were other issues with patrons as well. Smokers right outside rooms smoking, a guy grilling right outside his room with his homemade grill, yelling in the middle of the night—-you get the picture. My room was also kind of shabby. The only recommendation I can make is that you not stay there. I felt sorry for the staff working there. They were doing their best, but hotel itself isn't somewhere anyone would want to stay. It's a half step up from a Motel 6.

"Worst experience ever"

User 12/11/2020

We waiting to check-in for 30 min then arrived and our room was not ready. The jacuzzi tub was not in the room like the pictures suggested for this site as well as it being cracked and peeling there was hair still in the tub. Our sack breakfast was completely wrong. About 2 am sounded like someone was banging on the metal fence or pipes for over an hr. We will never return

"Good hotel"

User 10/11/2020

Good hotel close to town. Walking distance or short drive to everything. My only issue was a drafty room and I'm just being really picky about that. It wasn't miserable at all. Really comfy beds and the breakfast all bagged up for us was great. 10/10 recommend.

"Clean and centrally located"

Jeremi495, Concord, California 09/11/2020

This hotel was easy to find, and surrounded by restaurants and stores for easy access. Room was exceptionally clean, and bed was comfortable. Breakfast was available and the variety was great! Only draw back was that the walls were a little thin, and there was a noisy neighbor who got up at 4:10 both days and began his day watching TV at full volume.

"Great option for passing through"

careylynn88, Issaquah, Washington 08/09/2020

We really enjoyed our stay. The pool was open and the breakfast was first class. They even brought us extra pillows around midnight. We came here on our way back from California heading to Seattle. We wanted to grab In-n-out for dinner and this hotel was close and best rated for price

"Nice Room"

dina297, Eagle Point, Oregon 17/08/2020

Was a nice stay...for me the rooms may need a little updating (mostly the tv) but was quiet, easy to get in and out of even pulling a trailer and everyone was very friendly, helpful, prompt and courteous.

"Great hotel, be cautious during COVID"

User 09/08/2020

This is a great hotel and super friendly staff. However, with COVID, sometimes the hotel lobby employees didn't always have a mask on. Also, the hotel will book rooms to full capacity back to back, which is not great for COVID also as it can stay in the air. I still had a good time, but it just made me nervous about COVID and the safety of their cleaning crew. My car was packed full as I was moving, and the overnight team member kept an eye on my car which I appreciated. Friendly staff, clean hotel. Gave 4 instead of 5 stars due to COVID precautions.

"Go Elsewhere"

A2915BQcraigs, Olympia, Washington 27/07/2020

Bugs all over the room. Didn't have enough towels. Breakfast was subpar (over-ripe fruit, smashed muffin). No fan in the bathroom. AC was blocked by the table, had to rearrange room. Room was nothing like photos online. Overall, a huge disappointment.

"Close to the freeway"

btreid, Portland, Oregon 19/07/2020

This motel is near the freeway. Nice staff. Breakfast is grab and go. No breakfast buffet bec of COVID-19. Restaurants are walking distance. Elmer's restaurant is next door. I would stay again here if I'm in the area. No problem at all.

"A very pleasant couple of days in Grants Pass"

446billp, Eugene, Oregon 14/07/2020

We happen to spend a lot of time at many different Best Western hotels in Oregon, about 75 nights a year. We are Diamond select members of their rewards program and have many opportunities to see how different places compare to each other. We were very pleased with our stay at the Best Western in Grants Pass. The front desk service was stellar. The room was clean and well maintained. The refrigerator and Microwave were clean and worked perfectly. The shower was nice with lots of pressure and plenty of hot water. The air conditioning work well. Room was quiet and Beds were comfortable. The bed had all 6 pillows. They offered to make up the room daily. They offered many choices and lots to eat for their grab bag breakfast. These some are amenities that other Best Westerns don't always offer during the pandemic. They really have gone the extra mile. We will definitely be back.

"Never Again!"

User 10/07/2020

Description and pictures are deceitful. Woke up to ants crawling on my 2 month old. It was like tweakerville more like a lower level motel 6. Had to sign a waiver to use the outdoor pool. Just a very disappointing stay.

"Very disappointed with the customer service"

User 24/06/2020

We typically stay at Best Western when we travel as they have clean rooms, nice amenities, good value and great customer service. Unfortunately this location did not live up to our prior experience in other locations. First desk clerk was polite, helpful, and efficient despite a busy lobby and phones. We were not sure how many days we would stay and inquired if we could extend our reservation if needed. She was very accommodating and said it would be no problem. When we went down later in the day to extend the reservation, a different clerk told us those rooms were over booked and would have to check in the morning to see if there were any cancelations. If there were not we would have to move rooms. The second clerk was very unpleasant, curt and even made derogatory remarks about the first clerk. Extremely unprofessional! The lack of customer service in addition to insects in the room and lack of amenities (first Best Western I've stayed with no fridge or microwave) prompted our decision to select a different hotel chain for the remainder of our stay without bothering to inquire about extending our stay at this Best Western location.


User 06/06/2020

We stayed here based on the recommendation of TripAdvisor. I wish we had camped instead as my partner suggested. When we arrived the room was filthy. We found someone's sock under the bed and little pieces of plastic everywhere,which looked like lego pieces. My dog kept picking them up. They did clean the room and offered us a discount on the first night, although on our way home reviewing the bill we realized they never gave it to us. The sink kept clogging and even though we stayed for a week they never came And repaired it or offered us another room. I bailed it out twice. The last night the water was up to the top. Also very noisy. Perhaps the rooms that don't allow pets are better, but I have to say that it sort of freaked me out how dirty it was given we are in a pandemic.we should have left but we had a very tight schedule and didn't have time to find another place. I would never stay here again and recommend other folks avoid. Best

"Wonderful but terrible tv service"

User 23/05/2020

There is no way to access any type of tv guide. You have to click each channel to see what program is on. Terrible experience. Staff is wonderful and go out of their way to accommodate. Very nice location.

"Oregon business trip"

sfritz6974, Clearfield, Utah 25/04/2020

We stayed here for 4 nights. Our truck broke down lost the transmission. We put the trailer that we were hauling in storage n put our truck in the shop. We waited for it to be done. The room we stayed in was nice. There's a mini fridge microwave n mid size tv. You can park right outside your door if you're on the bottom floor. Pets (dog,cat) are accepted there for a small fee. Very friendly staff n very helpful. Clean rooms, comfy beds, great location too! You have Elmer's next door, Shari's across the street Applebee's n Mexican food for restaurants. WinCo n Walmart also near by. All walking distance. Breakfast was a grab bag (Beverage,muffin, fruit, n a granola bar.) due to Covid-19.

"Clean, comfortable room"

93KarenB93, Langley City, Canada 22/03/2020

This hotel is reasonably priced, very clean, beds are comfortable. The location is great - right off of the freeway. There is an outdoor pool at the entrance for hotel guests that is open until 1100pm. Breakfast is included.

"I would recomend the Best Western"

raycindyg, Port Angeles, Washington 09/03/2020

We had stayed at a Best Western before and was impressed. This time we were traveling home with a family death. We had family business to get together and lounge and computers were helpful to have.The staff were so helpful with that. the rooms were clean. We had to use the laundry and that facilitly was clean to.I will try to always stay at the Best Western.

"Helpful staff and a good night's rest"

User 06/03/2020

When you have staff who sincerely welcomes you - that is a great way to begin your stay - sets the mood. All the desk staff and breakfast staff were professional and courteous, friendly and helpful. The bed was very comfortable, clean room and shower area and hot water for two showers. Good price for the room, close to shopping and restaurants. Very enjoyable stay.

"Great place to stay."

breannaw1bw4, Mill City, Oregon 24/02/2020

It's right off I5, easy to get to while travelling through. It's clean, great staff. They were welcoming, quick, helpful. The rooms are clean and newly remodeled. Breakfast was great, fresh and plenty to choose from.

"Very nice place"

E2280RZdavidl, Pleasanton, California 05/02/2020

This is a very nice hotel, excellent staff and in a good location. The staff was very helpful and directed us to the nearby visitor center which had a lot of good information on the area. I highly recommend this hotel.

"Clean, accessible, friendly staff, great breakfast"

Jennifer H, Eugene, United States 29/01/2020

Work has brought me to the Grants Pass area. This is my fourth stay at this property. The rooms are newly renovated and super clean, staff is friendly, and breakfast offers lots of choices. Staff went out of their way to welcome me when I checked in.

"Not the best BW we have stayed with"

01pogo, Sooke, Canada 28/01/2020

Our experience with this BW was not great. Nothing annoys me more then when the plumbing does not work. This one did not. The sink would not drain itself, and the toilet took several flushes to flush any waste. It is disgusting when you try to brush your teeth, the sink fills and won't drain. Means you are spitting into the toilet or leaving a disgusting unusable sink. Breakfast was despicable. Cold, no variety, no fruit or muffins, scones. Eggs were awful, sausage meat - yuck.

BestWesternHotels, Corporate at Best Western Grants Pass Inn, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Not pleased!"

371sallyd, Klamath Falls, United States 21/01/2020

They have no microwave or refrigerator in the room! Will stay elsewhere. The bed was super hard...could not sleep at all. One could just stay at a motel 6 for this kind of room and amenities at this location.

"Friendly staff"

magish, California 13/01/2020

The staff at this location is very friendly and helpful. The property is currently undergoing renovation but it did not affect our stay. The room we had faced a busy highway and was somewhat noisy during the dayand evening hours but not at night.

"A pleasant surprise in Grants Pass"

HRP100, San Francisco, California 08/01/2020

This was one of the most enjoyable motel stays I have ever had. It not that I haven't stayed in better motels in more exciting places but the employees in this Best Western where a delight to encounter. After an eight hour drive it was so pleasant to have Blake check me in with a pleasant smile and welcoming demeanor. Our room was clean and and everything worked as it should. The next morning we enjoyed a hot breakfast of eggs potatoes, bacon and good coffee. They had a breakfast choice for about any desire which is rare for many places. The breakfast attendants, Tina and Lynn, were pleasant and didn't run around in a "huff" like some attendants. It made for a much more relaxed start to the day. Natalie checked us out with a cheerful smile and enrolled me in the "Rewards" program. I've stayed in other motels in Grants Pass and have found the people to be pleasant but it's such a delight to meet people like Blake, Tina, Lynn and Natalie who make traveling enjoyable while doing a demanding job of serving the public.

"Great customer service"

joannearmenta, Fresno, California 29/12/2019

We broke down in Grants Pass, Oregon & stayed at Best western & when we checked in we were blessed with Crystal the front desk attendant who did everything possible to make our stay wonderful & she was amazingly kind & so helpful we said She was put in our path for a reason & felt blessed to have met her.

"Make you feel welcome"

malarkeyjohne, Grants Pass, Oregon 05/12/2019

The people at best western really go above and beyond to make people feel welcome, from the fresh food in the morning to the helpful people at the desk. They will even check the roads for you to make sure there are no closers on your trip.

JamieL3098, General Manager at Best Western Grants Pass Inn, responded to this review
Thank you so much for your review of our property here in Grants Pass! I am excited to hear that we went above and beyond your expectations for your stay. Have a wonderful holiday season! - Carter Jarman General Manager

"no refrigerator and no microwave in the room. It did have an iron and ironing board"

User 02/12/2019

No refrigerator and no microwave in the room. It did have an iron and ironing board. Glad we only committed for one night. Very disappointing. Made me rethink becoming a BW Rewards loyal customer.Room was clean enough.

JamieL3098, General Manager at Best Western Grants Pass Inn, responded to this review
Carole, First I would like to thank you for taking the time to leave a review of your recent stay with us. It is unfortunate that you experienced an inconvenience during your stay and we would love the opportunity to make it up to you. We are currently undergoing major renovations to correct issues such as the ones you experienced. Our renovation project is expected to be completed by March of 2020. Please do not hesitate to reach out to us in order to book a reservation and give us a second chance. We won't let you down! - Carter Jarman General Manager Best Western Grants Pass Inn

"Such a wonderful place to stay!"

User 06/11/2019

We had such a nice stay, the room was clean and cozy. The staff were friendly and helpful. The internet worked really well, and the breakfast! It was amazing! Fresh waffles or biscuits and gravy. We felt very well taken care of!

"CLEAN and friendly"

Pam B, Edmonds, Washington 05/11/2019

Rooms were in need of remodel, but all was clean. Beds comfy. Staff very fun and helpful. Breakfast was better than average. Real, not instant oatmeal. Also quality yogurt. My husband liked the bacon and eggs. Rooms can hear traffic from nearby highway. Overheard that they were about to be remodeled which is needed, but mostly for cosmetic reasons.

"Great Place to Stay"

Vacation344947, cambria 03/11/2019

This place is clean, comfortable and has a friendly staff. We were in a room within minutes had a great nights sleep, wonderful breakfast and are refreshed to hit the road. I would totally recommend staying here!

"Great place to stay"

User 20/10/2019

Clean room, adequately furnished. Front desk employees were very friendly and helpful. Check-in and check out were fast and easy. The breakfast was one of the best I've seen. Many choices and an excellent variety to please anyone.

"A Favorite stop"

GrandpaPete, Surrey, Canada 02/10/2019

This hotel is a favorite of ours when travelling I-5. It's conveniently located just off a freeway exit, with Starbuck's, gas, restaurants and grocery shopping close at hand. The property is older but very well maintained, and the staff were quick to point out that they are anticipating an extensive refurbishment this winter. The accommodations are clean and comfortable, and the lobby and breakfast area is particularly inviting.

"Best Western Grants PassOregon"

Delbert C, Paso Robles, United States 28/09/2019

This was our first stay at the Best Western in Grants Pass. It is a larger facility and looks somewhat generic from a distance because of the outside decor, The phone reservation went smoothly with a very friendly reservation clerk who found our Best Western information easily which saved answering many questions. The room was nicely decorated with furniture which did not show wear and tear. The breakfast area was spacious, well lighted, and very clean. The breakfast items were of good quality with added condiments as a nice finishing touch. The breakfast area hostess was very friendly, efficient, and helpful. We will definitely stay in this motel on our next trip to Grants Pass because we also experience and quiet, restful experience..


njetuone, Buena Park, California 23/09/2019

The place was well kept, i felt welcomed from the minute i checked in. The hotel has a knowledgeable staff who are willing to go beyond their duty to make sure your stay is comfortable. Beds were well made, the choice of room colors is absolutely family friendly. It's a place one would recommend to family and friends.

"Newly Redecorated"

SlowPoke59, Apex, North Carolina 20/09/2019

This is a nice smaller best western that has been redecorated. The venue looks very fresh, it has a pool and hot tub. It is two story and there is no elevator but that was OK. The room looks new, the beds were comfortable and the breakfast was good. It is a nice place located next to a deli, pot shop and a wonderful Mexican restaurant. There is gas nearby. The check in was fast and the front desk personnel were very helpful and greeted us in a welcoming way.Great stay.

"Grants Pass BW"

johnbE5714ZQ, Bellingham 11/09/2019

There was a computer problem that led to a long wait to check in. The staff actually said that if we were in line (which was long, 10 folks) and didn't have a reservation that we should go and try to find another hotel. The room was certainly adequate, however there was a strong urine smell in the bathroom that was hard to stomach.

"Barbara Newberry Medical Stay"

Barbara N, Brookings, United States 06/09/2019

I used to stay at Horizon Inn in Medford but the New Manager informed me they do not offer the medical fee amount during the summer. I guess one cannot have cancer or any illness in the summer months to stay there and be seen medically.

"Amazing staff!"

User 02/09/2019

My family and I stayed one night at this location. We had a easy check in and a great stay. What made it memorable was the amazing staff. Natalie and Blake at the desk were super good to us and very accommodating to our needs. The breakfast was super yummy. Lynn the breakfast attendant was very thoughtful and helped the fam. It was like being at home! I recommend this motel if not for the comfy rooms and awesome pool. Then for the amazing staff!

"Exemplary Service and Value"

User 30/08/2019

We enjoyed every moment of our 5 night stay. Kendra, Front Desk, exemplifies professional service and caring. Johnny, Housekeeping Staff, had gone off work but saw me struggle to start up the stairs carrying heavy suitcases, kindly offered to assist, and carried it all into our room. I'm 73, and hard to impress ,,, this young man's courtesy and initiative reflect the successful attitude of the entire team. Troy and Lynn were very helpful the ample breakfast room.

"Very fun and pleasant!"

User 28/08/2019

I had a wonderful stay here, the vibe was relaxing, beautiful and clean. I used the hot tub and the whole area was absolutely beautiful. The sun was setting, the street is quiet so it was peaceful. The staff was so caring and nice that all the guests there that we saw were happy!

"No fridge"

Barb C, Lake Matthews, CA 28/08/2019

Overall the hotel was very good. Upon arrival (on a hot day) the room was set on heat at 90F! I told the front desk and they didn't hesitate to move us to another room which was a perfect temp. We asked for a quiet room and they explained which side was quieter and they were right. We slept with the window open yet didn't hear the highway at all. Beds were comfy, and bedding &d decor is the typical BW standard which I like. The hotel is 2 storey with outside doors, no elevator. It's a great location amongst several eating places. My only negative is that there's no fridge in the room due to the age of the structure and electrical load limitations. On the other hand, no fridge makes for a quieter room!

"Good enough hotel"

fernwah77, San Francisco, California 26/08/2019

The hotel and rooms were clean. The breakfast was just okay. If you go for the spa room (with 2 rooms) it has an odd setup. There is a door going into the bedroom and a door going to the bathroom. Then there is another door to go into the toilet and shower. There is again another door going into the bathroom from the bedroom. All the doors bump into each other so it's like playing musical doors when trying to get through the room. The two rooms are nice but there is only 1 TV (in the bedroom). The whole point of getting the 2 rooms was so we could watch tv if the other was sleeping. The TV was on a ledge in the bedroom (and it wasn't great, blurry) and it faces the bed. If you want to watch TV in the other room, you could try to turn the TV around as it's blocked by a pair of wooden shutters. If you did this then the speakers face the bedroom and then it would play louder towards the person sleeping. Kind of a fail in set up unless you are getting the room solely to sleep in. I would probably not stay here again.

"In the last 6-9 months something happened to this place"

ralfeez, Tracy, California 16/08/2019

We stayed here about 6-9 months ago and had a really nice stay. On this trip, we booked with them again. The place has dropped a hundred points on my scale. We were given one room, the AC did not work and it was almost 100 outside. We were given another room and it had no fridge or microwave, as advertised, so they brought us a portable one on a cart. The AC made a horrible noise, the fridge broke and ruined all of our food, and the clientele was less than desirable. In addition, since the carpet is patterned then it was difficult to see at first, but there was actually old hard dog food spread around the room. We were not told that this was a room for animals. I am not sure what happened in the last few months, but we will not be staying here again. Sorry Best Western, but someone needs to get control of this place before others figure this out.

BestWesternHotels, Corporate at Best Western Grants Pass Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Exciting Adventure"

hughes75422, Pecan Gap, Texas 15/08/2019

The Quality Inn in Grants Pass, Oregon was a nice place to stay. It was clean l, the air conditioner worked well, and it had a washer and dryer for washing clothes. When you are traveling light this is a nice amenity. The breakfast was average, but it was free! It included waffles and biscuits and gravy. Staff were very friendly and helpful. The biggest drawback for this hotel was no elevator to the second floor. Don't stay there if you cannot climb stairs or have a large suitcase to take to your room! When you book the room, ask for a downstairs room if you cannot climb stairs.


Mcpeg, Fort Myers, Florida 14/08/2019

This Best Western is deceiving in appearance. The outside and lobby are nice and well taken care of but watch out when you get to the rooms.Rooms are old and dingy. Carpet scary. Location right off highway so noise is a constant roar.

"Improvements needed, pretty okay stay"

SocalNatv, Mission Viejo, California 10/08/2019

We stopped here on our way to see the Redwood Forest from Idaho. I would recommend for a quick overnight stay, but not an extended stay unless you plan on being out of the hotel for most of the day. Situated between the 5 and 199, this is a good stop if you're on your way to somewhere else. Rooms are slightly dated, amenities meet your basic needs. Our room was advertised as having a microwave/refrigerator but when we arrived at the room, they were on a moving dolly inside the room--which was weird. Guests next to us had incredibly hyper, screaming and uncontrolled children with a howling dog and screaming mom to boot -- since this was a conjoined room with paper-thin walls, we heard absolutely everything. Luckily, we called the front desk and they handled it immediately; family either moved to another room or managed to quiet down and the rest of our night was uneventful (other than construction crews pumping their porta-potty in the parking lot, but that's another story). Internet was fast and easy to log into. Air conditioning may have thermostat issues or bad circulation as our room was really warm even at 68 degrees. Bed & pillows did the job, wasn't the most comfortable, but we slept well enough. Breakfast was nice and the staff was incredibly kind and helpful.

"home away from home"

henryp461, Vancouver, Canada 10/08/2019

It's not the first time we stayed at that place, it's not a new building but maintained very well. Service is very good, any problem will be addressed right away, there are places to eat right next door, it's good all around.


katieknight715, Puyallup, Washington 07/08/2019

Dirty and old. Let's just say don't stay here unless you want black feet from the carpet. Dirty old rooms that smelled of urine. Broken things in the room. So gross. Found other people's garbage under the bed. This place is in need of some serious help. On the good side the staff is very nice and the pool is great. It's small but doable.

"No ice"

User 06/08/2019

Our room did not have a refri gerator or microwave.. in order to keep our cooler cool went to both ice machines in the building and neither one produced any ice went to the front desk and they apologized and gave us a few cubes from their kitchen. Next morning tried to get ice and no ice coming from the ice machines. As a result we had some spoiled food

"Very disappointing"

User 05/08/2019

We came here for a couple days fora memorial service. On arrival we were put I to a room that when we opened it, it clearly hadn't been cleaned. It looked like maybe someone's had striped it down and forgot to come back and finish. So they outnumber us in another room. My Husband had gotten all unpacked and then he looks down and there is literally a huge pile of toenails on the carpet. Upon further looking they were everywhere. So I called the front desk. The gal was so embarrassed. She was really sweet and put isn't in another room. Well that room had blueberries and gummy worms on the carpet. It smell musty abandoned maybe a little like urine. Needless to say I'm grossed out and can't wait to get out of here. I guess you get what you pay for. The one good thing was the people working are very kind.

"Overall quality"

User 02/08/2019

From room to pool was very nice. Spacious room. The only thing missing was recycle bins in room would be great. Very polite staff. Fast service. Quite felt safe and secure. Being older it was very nice. Parking was nice.

"Fair enough given that price was lower than other major hotels"

pbnakeemca, Berkeley, California 29/07/2019

This was definitely not the high quality I used to get at Best Westerns. The company has declined over the years. I chose this place because it was the only reasonably priced hotel in the city and I had to book late.

"Just your typical roadside BW stay"

Wildwoodatheart, Santa Rosa, California 24/07/2019

We managed to snag one of the last 2 Queen rooms available during our trip down I-5. We really like that BW is a dog-friendly chain. This hotel was not really well set up for dogs, though. They put us in a room at the back, upstairs. There was no real grass area in which to walk your dog. Our room was relatively comfortable. The beds were good It was fairly quiet the night we were there. In order to get breakfast in the morning, you either had to walk down the road to get access to the lobby and breakfast room, or walk all the way around the hotel. This is not a convenient set-up for guests on the back side. Breakfast was the same stuff every hotel chain in America serves - biscuits and gravy is now ubiquitous with hotels. (Ugh. Congealed gravy in a crock pot.) They had waffle makers, as does everyone else now. It wasn't special, but it got us on the road. The staff were very nice and friendly. This is an OK place to stay for one night.

"The beds are awful"

User 20/07/2019

We came down from Vancouver WA to have an in-n- out burger and stayed here. The bed was awful. We got a king size bed in our room. The bed sagged in the middle, it was hard and the sheets were ruff to the touch. Don't stay in room 133 unless you don't mind staying awake all night trying to get comfortable.


klaus673, Riverside, California 18/07/2019

Had a view of the restaurant dumpster right out side our door. There was no refrigerator or micro wave in room. Room was reserved as a deluxe King. Room was not cleaned as it should have been. Trash cans not emptied daily.

"Very disappointed"

jcrogers007, Springfield, Oregon 14/07/2019

Very disappointed the outdoor pool is a joke very crowded and shared by another hotel it was unusable. It was the biggest reason we chose to stay here and. Oils not use the pool or hot tub. The rooms need updated the tv was very small. The room was clean.

"Very convenient"

D P, Sun City West, Arizona 03/07/2019

Easy off the freeway and right down the road. the staff was very friendly the room was clean and the TV had a nice big screen. The vanity was separate from the shower and the toilet ,which is nice. they have a restaurant just a few steps away which is very convenient. The staff was very helpful and the breakfast was very good, fresh eggs, sausage, biscuits and gravy.

"Convenient location and reasonably quiet."

tomwU3799VH, West Vancouver, Canada 02/07/2019

A few minutes from I5 and easy to find this older 2 story motel is very good. No elevator here and the rooms are quite large and not too noisy unlike some of the older places we have stayed in. We had a staircase just beside our room and the 0730 foot traffic was noticeable, but not too bad. The room was clean and well kept, but the linens and towels are near the end of their service. The breakfast was the usual Best Western fare, well cooked and considering the place was jammed full, very well kept up with. Overall well maintained and run older motel. We would go back for sure.

"Stayed overnight for a wedding "

Jen-funtogo, Philomath, Oregon 30/06/2019

Small hotel, two stories with no Elevator. Should have requested first floor. Pool was nice but super cold. Rooms were outdated but clean. We had adjourning rooms which was nice. Breakfast was really good with many options.

"Easy In Easy Out"

dmcj347, Poulsbo, Washington 29/06/2019

Wonderful place to enjoy after a full days drive. Outstanding staff, comfortable room, and a relaxing overnight stay. Great breakfast and smiles all around. Keeping this one in our book for future trips!

"Really nice front desk."

Snickerdoddle, Richwood, Ohio 27/06/2019

The front desk was really nice but I would not stay there again. Room was smelly, dirty with dried weeds on the floor. Flimsy cheap bedding. No seal around door. AC barely kept room cool. Flimsy walls between rooms. Bathroom tiny and dirty. No place to plug in phones to charge. Nice pool.

"What rover view"

User 25/06/2019

Site states " The King River Cabins offer... These cabins have wrap-around covered decks where you can enjoy views of the Rogue River." No views of the river. Property & staff are fantastic, but if you want a view of the river without walking a quarter mile, don't expect one.

"Great price and great hospitality"

Compass57696507592, Clackamas, Oregon 18/06/2019

The hosts are very helpful and eager to work on any problems. We even shared noticing a wet spot in the ceiling and they were eager to get it looked at an fixed. Breakfast crew was awesome, kept bar tidy and helped answer special requests!

"Worth the stay"

User 12/06/2019

We had to stay in Grants Pass overnight unexpectedly, but we were happy with our choice at Best Western. They offered 10% discount at the nearby restaurants, and the hot breakfast was actually filling and pretty yummy. The outdoor pool/hot tub was a lot of fun for my kids and I as well. If I found myself needing to stay in the area again, I'd likely choose this hotel again.

"Terrible house keeping staff"

michaelfM9289IX, Tillamook, Oregon 20/05/2019

First room had dirty bedding..human hair and dirty..moved to second room...door stuck(door jam previously broken and fixed)..air conditioner did not work..second day...House keeping did not make beds...did not empty the garbage...did not replace all bath towels...terrible cleaning staff! Hotel overall appears clean..but noticed increase in transients walking thru parking lot on first night stay! Will not stay again

"So convenient and well located!"

Pamwiltravel, Arcata, California 19/05/2019

I spent one night here before and after a trip. It was a great launching spot. The place is convenient, clean, and the beds are comfortable. It's an easy walk to several restaurants. And in the morning, there is quite a lavish breakfast. The staff is so friendly.

"Convenient Location"

691toma, Gig Harbor, Washington 19/05/2019

Convenient location at the intersection of 199 and I-5 and just off the ramp to I-5. There are 3 restaurants in walking distance and a Starbucks within a mile. Grants Pass has a pleasant historic downtown business area. It is close to state parks and national wilderness and recreation areas.

"Best Western?"

G382QAmarkm, Portland, United States 16/05/2019

We have had pretty good experiences with Best Western and that was why this one surprised us a little bit because it's more like a road-side motel than a big national chain place. Everything was typical, but nothing more than that.

"Wonderful Staff"

Safari15408054701, Brookings, Oregon 10/05/2019

This hotel was extremely clean and comfortable to stay in. The staff was amazing! Went above and beyond to assist with anything they could. Check in was quick and they all had great customer service. Recomend to anyone staying in the Grants Pass area.

"Excellent Stay"

Wander09346808042, Kirkland, Washington 06/05/2019

A very nice, highly accessible hotel near the freeway and many amenities. We must emphasize the young man who provided the breakfast. It was the best, most comprehensive, and fresh breakfast we have ever had at a BW.


Pioneer07804353340, Woodland, Washington 25/04/2019

In short: one of the more expensive facilities in the area that has sadly become way out dated. Room was cleaned to what appeared to be the best of one's ability. The room just stank horribly. Room amenities are far less than sufficient. I feel embarrassed for the staff.

"Good value, good staff, good breakfast..."

Renee002, Hollister, California 18/04/2019

Clean and quiet, but could use renovation (lamp shade dying, chair upholstery could use a shampoo)..The location is convenient (near freeway exit). I'd like to see grab bars in the bathroom/tub. The Elmer's restaurant nearby is great to get you when you are too tired to drive. They make an effort to be better at breakfast than some (breakfast burrito, for example).

"Don't expect too much"

User 18/04/2019

The hotel is very much in need of a remodel. The room itself seems clean enough, but with really old flooring, tub, beds, carpet, I couldn't tell for sure. The room was pretty small for a family of two adults and two kids under the age of twelve. We only stayed one night so it was safisfactory. Nothing really stood out as extremely bad aside from being really old.

"Grants Pass review"

James B, Allyn, WA, United States 16/04/2019

This is truly an easy on off the freeway location and the parking is adequate. Staff very friendly and helpful about local spots we needed to go to. Grants Pass is also a lovely little city. our room and bed was very comfortable.

"Only choice in the area...."

S9929LSchristinec, Victoria, Canada 26/03/2019

This is more like a motel. The place is in desperate need of renovation. It's kept clean and livable but a bit pricier than other places we stayed during this trip that are much newer and nicer. Because of its location there's not very many choices available around the area.

"Well kept and comfortable"

User 22/03/2019

Exceptionally friendly staff. Rooms furnished with convenient amenities i.e. coffee maker, hair dryer, iron+board. Crisp and clean linens/rooms, well kept grounds. Conveniently located access from/to I-5; with a restaurant next door.

"Convenient and good"

Bob W, Spokane, Washington 18/03/2019

Right next to the freeway. Easy access off and on. Yet no noise! Great breakfast, good rooms. Expected frig and micro but were not in our room. Great suggestions for dinner. Locals really know their food.

"Nice reasonable place to stay."

Midge F, Roseburg, Oregon 06/03/2019

This is a very nice Best Western with a delicious breakfast. Be aware there was no fridge or microwave in the room - otherwise the room was clean and comfortable. There were all kinds of great things at breakfast - cheese and salsa for your eggs, bacon and sausage, and toppings for your waffle.

"Clean, Functional, Great Service!"

DBIT, Vancouver, BC 28/02/2019

Stayed the night as we transited south to Palm Springs. The room was clean, very functional, servce was excellent and the hot breakfast helped to start us our way the next day. Might want to visit in the summer when the snow and cold are gone!

"On the way"

mike5949, Chilliwack, Canada 25/02/2019

Very convenient I 5 location. Very good value for the money. We would make this a stopover place n the future. Just the right distance from the Vancouver, BC area. Always nice to get the Best Western Rewards for your stay.

"Good not great"

A6862LLtimb, salem, United States 18/02/2019

This hotel is a bit down in the heal. The lobby is part of the breakfast room and doesn't inspire joy. The rooms as well are dated and have seen some hard use. The bathroom areas have been updated but the rest is just OK. Breakfast was sparse by the time I got there. The scrambled eggs were hard and turning color and there was almost no bacon. The attendant was out smoking and didn't realize anything was wrong for a good while. I stay here often. It is passable but nothing to write home about.

"Super Nice"

User 15/02/2019

Best Western as a franchise has come along way. Super affordable, very nice staff, and the accommodations were above my expectations. On par with much more expensive hotels and they had local art throughout the hotel which I felt was a great added touch.

"Perfect 1/2 Way Overnight Stop"

User 15/01/2019

I travel frequently from WA to CA and back by car (don't ask), and I love unwinding at this half way stop in the outdoor Jacuzzi when the air is freezing. In the morning, manager Jamie, and Stacey, and Kendra made sure breakfast was just right, and it always is! Thanks to Ken and a special shout out to maintenance hero Thomas who went above and beyond the call of duty. Pretty good new taqueria across the boulevard is a good addition to this freeway convenient (don't really hear it yhoughsome rooms get local traffic noise) neighborhood. In summer, I then take HWY 299 (a beautiful drive) then 101 (also!).

"Quick Overnight Stay For Friends!!"

User 13/01/2019

Very clean rooms, great breakfast, with lots of variety and very friendly staff! Will recommend to our family when they come to visit!! The fireplace and lounge area in lobby was very nice and cozy, and dining area was very roomy!!

"Favorite motel of the trip"

SuTune, Astoria, OR 11/01/2019

Stayed at 4 different Best Westerns during this road trip and this one was my favorite. Check in was fast and easy, staff very friendly. Was able to drive right up to our door and unpacking was easy, just what we needed at the end of a long drive! Room was clean and comfy, large sink area, fast wifi. No fridge, microwave, and the coffee maker was hard to turn on, but during this stay we didn't really have need for any of those. Loved the shampoo/conditioner/lotion scent and even tried to later find it to purchase online, but they appear to be a BW exclusive. LOTS of restaurants within walkable distance and they even told us that if we show our key at Elmer's there would be a discount. Breakfast room the next morning was definitely one of the better ones I've seen. LOTS of selection, lots of room, very helpful staff, and a cozy fire in the fireplace. Will have to remember this one for a return stay.

"Good stay"

User 07/01/2019

Rooms/lobby and grounds were clean, although bath/toilet area small. Pillows could be more comfortable. Breakfast was fine, I'd rate average. Staff very nice and helpful. Check in/out easy and quick. For the price I would come back.


by20162016, Alturas 31/12/2018

The staff was kind and considerate. Tv's are small and sit below the bed level. The beds are comfy. It's an older hotel so you hear all the neighbors. Suggest you get an upstairs room. The freeway is close, so you hear truck make breaks all night and all the other traffic as well

"Great stay."

lfin3, Surrey, Canada 29/12/2018

Motel has been renovated. Beds and bedding very nice. Room was clean and had everything we needed. Staff were very friendly and efficient...check in and out was a breeze. Breakfast room was very clean and probably one of the best breakfasts we had during our travels. 2 staff members were in the breakfast room and made sure everyone were well taken care of.

"Great place to stay while in Grants Pass, OR."

Steven P, Upland 28/12/2018

Always love staying at this hotel while in Grants Pass Oregon. Nice setting with Elmer's restaurant next to property, Applebee's restaurant across the street - and major shopping stores and conveniences nearby. Close to I-5 Freeway and Rogue River. Very friendly and professional staff.

"Best stay ever"

gentherw, Portland, Oregon 28/12/2018

Very awesome beds to sleep in and enough delicious breakfast that we were not hungry when we left. The staff was very nice and friendly. This was the first hotel we stayed in for a long time as we usually travel in RV style. I would definitely stay here again


User 06/11/2018

Though the lobby of hotel is nicely decorated the rooms are tired. We had an upstairs room. The doors are external only so there was some noise and light showing under the door. There was a smell in the room which was a mix of clean smell and rich history of others. Our room was small but affordable. The walls were a little on the thin side and I could hear the neighbors TV. The bathroom was really tiny. The caulk around the tub was sloppy but clean. The coffee from lobby was good. Breakfast was so so (fake eggs). Bed was comfortable as were pillows We decided next time to upgrade and pay another few dollars and try another hotel for the extra level of comfort and newness.

"Moderate travel"

lrowantree, Duncan, Canada 05/11/2018

Travelling with a dog, choices can be limiting. But Best Western pet price works for us, The cost, service and room were all very good, but if you reserve there ask for a room away from the road, very noisy.

"grants pass BW"

User 25/10/2018

The office staff where very abliging, and helping. If you make a reservation ask before hand for a frig and/or microwave. They seemed a little shocked that we would want a microwave. Breakfast was good but they did not top some of the food and seemed a little put out when asked if there was any more bacon.

"Great location, Great Staff"

OregonJewels, Oregon 30/09/2018

Great Putdoor Pool & Hot Tub!! Perfect Central location.A little spendy. Breakfast was Awesome!!The Beds are the best. The AC worked but not well. The Staff is Fabulous and accommodating. It's a Noisy location near the freeway but Close to All kinds if shopping,resta restau


GJCOX1955, Skipton, United Kingdom 30/09/2018

Stayed here for one night on our travels around America ,great and easy check in ,good room , close to a restaurant which was not 5 star but the food was good and very reasonable ,easy walk into the centre overall could not fault the hotel

"Our Grants Pass stay"

luxurylinda, Foresthill, California 12/09/2018

This hotel was very cute and clean with the brick work and white shutters surrounding each room window. The bed was very comfortable. The room was very noisy as we were in the back corner close to the off ramp. We could hear the big rigs all night long using their jake brakes. But, overall, we had a very nice stay. The staff were all friendly and helpful.

"Poor Value"

User 23/08/2018

The service and staff are excellent, the rooms are clean, and the breakfast is OK, but this is a bare-bones motel masquerading as something more upscale. No fridge in the room, much less a safe. Bedding skimpy and lumpy. Flimsiest coffee-maker I've ever seen and no handy outlet to plug it in. South-facing rooms, and that's half the motel, face Rte 199 and are noisy. You can get better amenities in Grants Pass (and a lot of other places) for 3/4 the price.

"Just passing through"

Valerie M, Sacramento, California 06/08/2018

Driving back from Seattle, I made it as far as Grants Pass. I could have gone farther but closer to Ashland, prices go up, and the Sacramento Valley was experiencing a scorcher. With nearby eateries, and right off i5 it was a good decision. The room was clean, the bed comfortable (even the pillows) and the a.c. worked well. Well rested and fed, I headed on home. I will keep to this plan on future trips.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Thank you so much for your kind words. I will share your review with the staff. Please, come see again.

"Average place nothing to write home about"

User 05/08/2018

The rooms were okay, they were clean, the toilet did not work properly. Bed was average, though you could feel springs coming through, temp control on the room worked well, pillows went flat when you put your head on them the blinds blocked out the lights. Internet worked, seemed okay on the speed. Staff did not seem engaging, did not care when reported that stinging bees were at the pool. Child got stung, when reported, there was no care about the incident.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Thank you for taking the time to let us know about your concerns. Per our conversation on the phone i have spoken with the gentleman you are referring to and offered additional training in how to handle these kinds of situations. I have also shared your other concerns with the staff so we can fix these issues. Thank you again and I am so sorry you had this experience.

"My room requires a bulldozer"

mpillette, Vancouver, Washington 30/07/2018

Every piece of furniture was heavily stained. It was so disgusting that I didn't want to sit on the couch, chair or ottoman. Even the desk chair had stains on it that brought up a horrible image of where they came from. The door handle was falling off the bathroom to the point that I didn't close the door for fear of getting locked in. No ice, vending machines were either empty or contained expired drinks. I could not get Wi-Fi after 6:30pm. Remote didn't channel down. Worst experience from a Best Western in my life...

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Thank you so much for taking the time to leave us a review. I have informed the staff of these issues so we can get them taken care of right away. I am so sorry you had an unpleasant stay.

"Great Experience"

User 29/07/2018

We rented three rooms for our family. We had booked ahead and were able to save quite a bit of money rather than checking in at the last minute. The facility was very clean, the one washing machine and dryer were in working order and the breakfast was typical for hotel food. Only issue was my king size bed only had two pillows. I would definitely recommend this business and would stay again.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Thank you so much for your review. I am so glad you and your family enjoyed your stay. I will check into the pillow situation. We normally always put 4 pillows on each bed. Thank you for bringing this to my attention. We hope to see you again sometime.

"Decent hotel with one major flaw..."

Marshall W, Santa Rosa, California 07/07/2018

We got to the Best Western Inn in Grants Pass with high hopes based on the reviews. Indeed, the staff were nice, the room was clean and the breakfast was pretty good. For me though, the main thing I want in a hotel is a comfortable bed and a good nights sleep. Not the case at the Best Western. I have been very pleased with our hotel choices while on our 16 day road trip through Oregon and Washington. The beds have been very comfortable and we have slept well. I had begun to believe that the old days of the Concrete Beds in less expensive hotels were over. Not so here. The bed was a brick. Neither my wife nor I got a goods night rest on it. I just don't get why certain hotels use these beds. Maybe they last longer or something, I don't know. This is not an issue of soft or firm preference. I have slept on many beds with a variety of firmness and can sleep OK. This bed was awful. No way to sleep on your side without your arm falling asleep. The next night we were at the Oxford Suites in Redding CA for $25 less a night than the Best Western and they had a very comfortable bed. Sorry guys, I don't care about your breakfast as much as a good nights sleep. You get a POOR rating from me.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Dear Marshall, I am so sorry to hear that you did not sleep well. I completely understand that sleep at hotel is one of the most important attributes for a comfortable stay. Thank you so much for taking the time to leave up a review. We are looking into which room you were so we can purchase a new mattress for that room. Please next time you are in the area let us know in advance and we will make sure you are reserved a room with one of our brand new mattresses. Jamie Langdon General Manager 541-476-1117

"Good value, clean room"

Lisa H, Springfield, Oregon 24/06/2018

Nothing fancy here, but the room was sparkling clean and the location was excellent for freeway access, shopping for essentials, gas, etc. Good "home base" for our southern Oregon day trips. Really good breakfast and the entire staff was very nice and helpful.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Hi Lisa. Thank you so much for taking the time to leave us a review. I am glad you enjoyed your stay and i am hoping to see you again sometime.

"Located right off freeway"

Theresa M, Winchester, Ca, United States 22/06/2018

This is a blue level BW. Very friendly guys at check. Anything you want they will try to provide. My photo shows the room and with just a couple small differences it could have been the room from night before. Clean, comfortable, looks upgraded. Room didn't have the microwave and fridge,but was told if you request it in your reservation they make sure you get them. Offered the Platinum level goody bag or points. The kitchen here is big enough to have the eggs, bacon, biscuits and gravy. Waffles. Raisin toast. Muffins and sweets.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Hi Theresa. Thank you so much for your kind words. I am so glad the staff here at the Best Western took good care of you. We hope to see again sometime.

"Decent Motel, but no Destination Resort"

J9048XJdenniss, SF Bay Area, United States 19/06/2018

This is a clean, adequately maintained, older Best Western just off I-5. The staff is friendly, the rooms are clean, the breakfast is okay. No problems of any sort, but keep your expectations in check! On the plus side, this was my first stay in Grants Pass for more than a fuel stop and the town is kind of a treat. . . . a surprisingly varied restaurant scene and generally a feeling of a well managed smaller town.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Hi There! I want to thank you for taking the time to leave us a review. I am so glad you enjoyed not only your stay with us, but our little town of Grants pass as well. We hope to see you again sometime.

"Felt like a motel 6"

Hannah L, Estacada, Oregon 01/06/2018

Door lock was broke toilet wouldn't flush they told us o sorry that is just how that room is. Did let us check out late. Close to freeway which was nice, but a better room higher quality would have made it even better.

"Good for an over night stop"

User 22/05/2018

The room was missing a refrigerator and a microwave . . . . however, it was good for a shower and a nights sleep, which is what we needed it for. Good location near freeway and a couple of restaurants.

"Great staff clean rooms"

13s0ftball, Roseburg, Oregon 21/05/2018

Very good rooms staff was over the top in helping with the check. Nice and quiet area yet right off the freeway. Would stay again. If I have a complaint they could upgrade the beds to give a better night sleep. Everything on the grounds from the pool to the breakfast eating area was in good shape. Looks to be the maintenance staff is on top of keeping this property in great shape.

"Want to love it more"

User 15/05/2018

I always stay here. Property is spotless. Staff exceptional. But, the details necessary for a carefree stay are missed. Our rooms were not made up in the midday. Lighting over sink misplaced/dark. Tv's not tuned for proper aspect ratio. I love this hotel/staff, but ALWAYS seem to have small problems.

"Grants Pass"

User 14/05/2018

This is a very good place to stop and relax when traveling Interstate 5 through Oregon. Good food next door and lots to see in the area. We got off to a rocky start here, but the terrific staff took care of everything for us.

"Business and more"

A6862LLtimb, salem, United States 05/05/2018

Traveling for business I have stayed at this hotel several times. They have made an effort to get me a room that meets my needs. This last time the air conditioner was not working and they were able to move me to a room with one that worked. I am always pleased with the cleanliness and the front desk staff is good work work with. They were also helpful when I needed to print a document. Breakfast has a lot of variety and offers lots of choices. The breakfast server is a bit over the top in personality and can be annoying if you are still waking up.

"moving home"

janettahan, Beaverton, Oregon 30/04/2018

We had a very nice stay. The beds were great. The rooms were very quiet , even though there were a lot of guests. Easy to get back on the freeway. Very nice breakfast in morning. Staff was effectient and very helpful.

"Great location with surrounding restaurants and easy access to I-5 Freeway"

Frequent D, Vancouver, Washington 22/04/2018

It was reasonably priced room with 2 queen beds and breakfast included. The room was clean although could use updating for sure. The service at front desk and in the restaurant at breakfast was excellent.

"Should have kept looking"

Sharon P, Paradise, California 20/04/2018

We are big fans of Best Western hotels and have stayed in many in various locations and states. That being said this stay was not a pleasant one. Upon checking in I do have to say that the woman at the desk was very nice, no issues there. The rooms are very close to the highway and you can hear the traffic. It is also on the main drag, again loud. Should have realized it being that all doors are open to the outside. No fridge or microwave in room, couldn't get the heat/air to work and no fan in the very small bathroom creating a sauna along with a loose drain cover in the tub. Loud people outside during the night insured that we couldn't get a night sleep along with slamming doors, hotel and cars alike, loud talking from people outside and first thing in the morning the restaurant next door decided to get new concrete in the parking lot. This is not what I expected for a hotel costing $125.00 per night mid week. It felt more like we were staying at a Motel 6. Never staying here again.

"Great night's stay"

User 11/04/2018

A great and comfortable place to stay for travelling through Oregon. The room was clean, pleasantly decorated and comfortable. The bed was comfortable but a little soft. Overall, a very comfortable stay. The staff was friendly and recommended a great place to eat right next door.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Hi There. Thank you for taking the time to leave your review. We appreciate your business. I am so delighted to hear that you enjoyed your stay. Jamie Langdon General Manager

"Older Motel/Nice Staff"

SeattleBrooklynBoy, Seattle 02/04/2018

First - staff was very nice and helpful. Second - old style motel. Had a room near highway and without anything to buffer the noise & it was very loud. Good thing I brought ear plugs. And it seemed to have paper thin walls. Priced for what you get.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Hi there. I want to thank you for taking the time to let us know about your concerns. I am so sorry you stay was less than enjoyable. Thank you for your kind words about the staff. I will make sure they see this review. Please give us a call if you choose to stay with us again. We will go to great lengths to find a nice and quiet room. Jamie Langdon General Manager

"Good Deal"

Cheri N, United States 02/04/2018

We were happy to find this motel. The room was large, very clean, good bed, nice dressing area, 3 sinks, friendly staff, right off the freeway and easy to find, several restaurants near by and a good price. We will be going back soon.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Hi Cheri. Thank you so much for staying with us. I am delighted that you enjoyed your stay and we are looking forward to your next visit. Jamie Langdon General Manager

"grants pass"

Judy M, Cape Coral, Florida 01/04/2018

It looked nice from the outside. It was very noisy. There were drunks in parking lot. There were lots of dogs barking all night. People were hanging out on the balcony drinking on the 2nd floor. The staff was very nice and looked professional.

Jamie L, General Manager at Best Western Grants Pass Inn, responded to this review
Judy, Thank you for taking the time to let us know about your concerns. I am so sorry your stay was less than enjoyable. If you decide to give us another chance we will go out of our way to help make your stay perfect. Please do not hesitate to call down to the front desk and requests for us to quiet rowdy guests down. We want everyone to feel comfortable here. Thank you, Jamie Langdon General Manager

"Comfort, quiet and great breakfast"

lailagoldring, Hood River, Oregon 31/03/2018

Reasonably priced for everything that was offered. Comfortable beds, quiet rooms, and a large variety of breakfast choices. Very helpful and friendly staff. Would definitely recommend this hotel! Enjoy.

"Fantastic Stay"

User 22/03/2018

I recently stayed here on my way to California. The price and location make this a must stay hotel. It was absolutely fantastic. The rooms were very clean and they had extra towels for me as well. I stayed in and watched premium cable channels. In the morning they had a very nice breakfast area. I give this a 10 out of 10.

"Close to the Interstate"

Marla B, San Francisco 20/03/2018

Good stopping point from Portland on the way to San Francisco. Have stayed here in the past, but this particular time, it seemed to have "slipped a bit", in my opinion. I had a good giggle when I saw they did such a FAB job of redoing the little breakfast bar but sad they didn't put this much attention in to the rooms. I will say the front desk staff was very nice and professionally dressed. Which I frankly appreciate. Back to the restaurant: Hm, lets see, can we say "cocktail tables" without cocktails. It was so awkward to maneuver the buffet bar and there was no way a person with any kind of handicap, let alone a wheelchair could have managed. The food was pretty bad and the hot food was cold and many of the serving trays were empty and this was @ 8:30 AM on a weekday. I couldn't make it work on any level, not even cold cereal, so off to Starbucks I go, I will eat later. I should also stay I don't stay here for the restaurant, but 2 years ago, it was wonderful and got us started heading south, so we didn't have to stop for another meal for hours. My TV also went off cable and it never did come back on. Front desk couldn't help with this issue either. The room was o.k., nothing to write home about, again. Clean, adequate size, bed's o.k., but I can't see staying here past 1 or 2 nights. Not having a frig and a microwave is a down side as well. Honestly, now worth the bargain rate, AAA or not of $125.00 a night, mid week.

"Cozy Refuge From The Road"

User 19/03/2018

Recently stayed at this Best Western in Grants Pass. Despite being conveniently right off the highway, this cozy hotel was neatly tucked away and was surrounded by beautiful natural landscaping. Outdoor pool and hot tub were clean and provided a much needed soak for my road weary bones. Breakfast was standard and well stocked. The rooms were spotless, and the showers were fantastic! Front desk staff was friendly and personable, and got us into our rooms in no time at all. Just a short stroll to many restaurants, grocery stores, shopping, and gas stations. Can't wait to visit this Best Western in Grants Pass again, and you should give it a shot too!

"friendly service"

pirate21812, East Wenatchee, Washington 17/03/2018

First time checking in at a best western, the front desk staff were awesome. Two ladies that were helpful, friendly and humorous. Great personalities for front desk help. Very efficient in getting us a nice room without reservations. No hassles or problems with explaining the routines of checking in.

"Satisfied customer"

Stanley B, Reedley, California 09/03/2018

When we were there a lot of the rooms were being updated. The room we were in was already updated and the results were very good. Room and restroom very clean. Breakfast very nice with a good selection. Staff very courteous, friendly and helpful.

"Trip to Oakland"

User 08/03/2018

This hotel is located near highway so it is noisy. It was also under renovation so I am unsure whether the renovations will cut down on noice. I could also hear the neighbors TV all night. Bed was hard. Door had a gap between the floor and bottom of door, about 1/2 inch. That being said, excellent breakfast, very nice staff and clean room.


Guest0814, Portland, Oregon 06/03/2018

As soon as I got out of my car here I encountered a white supremacist. I wish I were joking. It was unclear whether the supremacist was an employee or guest. Welcome to Grants Pass, indeed. The receptionist was friendly and competent but seemed twitchy and gave the impression of recent or past drug use, so that was bit awkward. The room itself was OK, but the AC/heater unit was clearly ancient and in dire need of a deep clean. It did, however, have a fan-only option which I like and wish all hotel units had. The bathroom reeked strongly of cigarette smoke, and the vent wasn't working. Upon check out, the receptionist (a different one from the night before) had stepped right outside the lobby to vape. I've never found this town impressive. This hotel, sadly, lives up to all of my negative stereotypes about it. There must be something better around here.

"Bad choice"

edwardhY6293MY, Red Bluff, California 12/02/2018

Should have gone up the hill to Holiday Inn Express, this property is dated dirty and the staff is less then stellar in customer service. When a property is a non-smoking property staff should go somewhere else to smoke, not outside front door.

"Great experience at a sad time"

benlY8110WZ, Roseville, California 09/02/2018

Exceptional hotel! Staff was amazing...very personable and knowledgeable. Had originally planned on staying 3 nights but when circumstances dictated leaving a day early, that was easily and quickly accommodated. The breakfast was very good as well!

"Family emergency"

Rachel K, Rocklin, California 29/01/2018

Had a family emergency, hotel staff was accommodating and wanted to make this trip easy for me. Our room was comfy and spacious, breakfast was hot and had a variety of foods, we will stay here in the future for sure!

"The Best Motel we've found in Grants Pass"

TravelerTu, Puyallup 22/01/2018

The personnel were exceptionally friendly and helpful, as well as very efficient. The price for the room was very reasonable. The room was clean, with comfortable beds with sheets that fit. Our only problem occurred in the morning when we missed out on the hot breakfast due to a misunderstanding (on our part) as to the cutoff time...0900, while we thought it was 1000. Oh well, it was still a very nice place to stay...and the best of our many times overnighting in Grants Pass.

"Convenient location; comfortable stay"

Landcruiser78, Port Alberni, Canada 11/01/2018

Conveniently located just off the I-5. Our room was on the side that the reception lobby is located and was very quiet in regards to traffic but the walls were not very soundproof (not a big issue). Clean, spacious room with coffee maker but no fridge or microwave. Comfortable bed. Good wifi connection. Ample parking. Several restaurants within walking distance, two had 10% discounts for hotel guests. Had a good meal at Elmer's. Reasonably priced. Recommended.

"Excellent Stay"

Nikki L, Monterey, California 09/01/2018

Superior customer service. Super duper clean rooms. Recommend 100% to stay here. I would gladly stay here again. Continental breakfast was good. Friendly staff in the lobby. Clean rooms and clean lobby.

"Nice place to stay in Grants Pass"

tdmdjd, Irvine 07/01/2018

A good place to stay for Crater Lake National Park visit. There are many shopping center closed by such as Walmart ... ect. There's also a in-n-out on the next exit also. I find the price for this location is much more reasonable than the other Best Western in Rorge River.

"2 nights"

Guy F, Lake Forest Park, Washington 01/01/2018

We stayed 2 nights in the Best Western. It is an older property, but seems to be well maintained. The staff were very courteous and were able to answer questions about the area also. The Breakfast is a normal Best Western Breakfast, but the Biscuits and Gravy was really good, not too salty. The scrambled eggs were not overcooked and were good. The sausage they used is a good quality food. Overall, a good experience.


Linda M, Escondido, California 31/12/2017

We enjoyed our stay at this hotel, but rooms could definitely use updating. Although the rooms were clean, they felt "worn out." The bed was not as comfortable as other Best Western hotels and the carpet and furniture were old and dated. The staff, however, was very friendly and welcoming. Parking was easy and the hotel was conveniently located.

"Great Place to Stay While in Grants Pass, OR"

Steven P, Upland 28/12/2017

Overall, I rate our 5-night stay a wonderful pleasant experience due to the quality of the hotel and the professional staff. The hotel is appealing both on the inside and outside - and the lobby has been recently remodeled, has a fireplace and is clean and inviting. Ample hotel parking lot - and a full service restaurant and bar/lounge is adjacent to the hotel property.

"Good nights stay"

Lynne F, Woodland, California 27/12/2017

This hotel is getting a little old, but clean. The bedding was great. Close to the highway..easy access in and out, there was some road noise, but it didn't really bother us. Elmer's restaurant in the same parking lot...good for a late evening dinner.

"Just passing through!"

709edwins, Sacramento, United States 17/12/2017

We chose Grants Pass as a half way stop on our drive from Sacramento, CA to Seaside, Oregon. We randomly chose The Best Western Grants Pass Inn and were pleasantly surprised at the efficiency and professionalism of the young staff. The hotel is decent and clean. I would stay here again when traveling on I-5.

"Very nice room, location a bit noisy"

rwcj324, Elko, Nevada 14/12/2017

The room we stayed in was very nice. Great layout with the bathroom and sink area around the corner from the bed. Shower was great with a very tall shower head! Super comfy bed although the pillow cases seemed kind of rough. Our biggest issue was noisy neighbors. And the location is right near a busy intersection so there was quite a bit of traffic noise as well.

"Nice but leave curtains closed"

susandN3484BB, Crescent City, United States 13/12/2017

Overall, good stay and clean comfortable rooms. Problem was the morning we were leaving, went to breakfast and when got back to room, motel maid had it completely broken down and we had not checked out yet. I had opened the curtains to let light in and she looked in and thought we left. it was 8 am.!

"Very nice staff"

Katie D, Brookings, Oregon 12/12/2017

In town for a dental procedure and not feeling well. Stacy checked me in quickly and even brought a TV channel guide to my room even though it was freezing outside. Room could use a carpet upgrade but other than that the room was very clean and bed was comfortable. All employees I encountered were very friendly.

"Last minute stop"

theresal85, Mariposa, California 10/12/2017

We were travelling a long distance and stopped here to rest for the night. The service was good. Staff were friendly. The breakfast was very good. The only downfall was the truck noise from Hwy 199. We had a problem with the t.v. volume but too tired to report or deal with it. I'm sure if we had reported it they would have taken caree of it.

"Stayed twice when passing through"

dianea97, Big Sur, California 27/11/2017

Lovely stay at this location. Rooms were modern and very clean. Bathroom was great, no issues, new and clean. Breakfast in the lobby was excellent, lots of choices for us and the kids. Staff was super friendly and helpful. We will be staying here every time we make the drive from Ca. to Wa. (About twice a year). Right off the highway but no vehicle noise. The restaurant right next door was yummy. Lots of parking.

"Best Western Grants Pass Inn,"

kevinjH2512PZ, Best Western Grants Pass Inn,, United States 20/11/2017

I am graded this BW Grants Pass Inn 2 stars because request microwave and downstairs. BW cannot provided it. I told the staff my baby need to microwave in the night time. The Staff told me lobby open 24 hours. I can come down to microwave middle of the night. Do you think you would walk downstairs with cold weather and microwave the milk? impossible. on that night. My baby was drank cold milk and she got stomach ache and cried all night.

"Doctor visits!"

582howardg, Brookings, United States 19/11/2017

My husband has had several doctor visits in the Medford and Grants Pass areas and since we are coming over from the coast we like to stay the night. We like Best Western in both locations for the convenience of a restaurant right next door! Added bonus is a great staff!

"Pet and People Friendly"

Elizabeth T, Auburn, United States 14/11/2017

We booked here because it was pet friendly and we had our small dog along on the trip. What we found was that they were also very helpful, 'over and above' I would say due to the fact that their systems were down and they had to do all reservation paperwork by hand. They went out of their way to ensure their internal problems had no affect on our stay. And it didn't...except to appreciate their attitudes all the more for their extra effort.

"my last stay at best western grants pass oregon"

95wanday, sacramento, United States 11/11/2017

made a reservation one month in advance, at time of check in ,i was told that someone was already in my room . i was told to take the room that was available or find another motel. staff was not helpful at all.

"Good value"

allana939, El Mirage, Arizona 02/11/2017

This was our first stay here . Everything was fine, not exceptional, except the restaurant, it was recommended and. Exceptional. We may stay here again in March on our return to BC we Derby give the property a perfect score as a BW motel never rates one from me.

"A very nice place to stay"

garylS8879AZ, Creswell 31/10/2017

Flying through in our personal airplane and had to spend the night due to destination weather. Convenient location. Nice appearance. Nice quiet room. A great self-serve breakfast with a good selection of breakfast foods.The very friendly staff picked up our dishes as we finished with each item. They brought us our own pot with the coffee of our choice.


jevonnes, Palo Cedro, United States 28/10/2017

Leaky bathtub faucet that ran all night, filthy towel in my bathtub that I was scared to touch but had to move so I could shower. So many fruit flies in my room that I couldn't eat the salad I brought to eat. The room was stinky. The location was horrible, right off of the off ramp and all I heard all night were trucks breaking as they came off the freeway. Honestly one of my worst experiences in years.

"Do NOT stop here"

SalemShellic, salem 23/10/2017

The first clue that we should walk out the door was at the check-in desk where a group was disputing charges and accommodations. That group left and the desk clerk immediately called the the day manager (possibly supervisor) to say there would be a situation the next morning. The clerk did not make this call out of our hearing range although he did walk away and excuse himself. When he returned he was clearly unhappy with his job choice as he shared he just received his bachelors degree.We spoke of the 'situation' and I showed empathy for his position. I let him know we would need a two bed room with refrigerator and microwave; he said they were getting full but had a room at the end of the building upstairs. The room was not where he had gestured resulting in my driving around the building while my daughter walked to locate the room, opposite the lobby. Room had no fridge or micro and there was an ashtray outside the door where a man was smoking. I walked to the lobby to let the clerk know there was no fridge or micro as requested, he looked on his computer and told me there was no note of that in the reservation. I was just there speaking to him directly! He said he would move a fridge to the room I said we will just leave he said oh no I'll just lockup and bring you a fridge. If they were full why was he able to move appliances but not us? He brought the fridge but by that time the smoke was intolerable so I said we would leave.At some point he said they only had suites, this was not given as an option for us. When I got to the lobby he was on the phone to the day manager/supervisor about the 'situation.' I truly don't believe we were the problem.

"Traveling to Portland "

Teresa T, Lodi, California 17/10/2017

We found this motel to be great for a last minute late night stop over. Front desk attendant was very helpful and friendly! They found us a room non smoking and it was clean and adequate for anyone nigjtn stay. Breakfast was also included but standard fare for a quick motel bfst... would stay again for a quick overnight but nothing longer.

BestWesternHotels, Corporate at Best Western Grants Pass Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Check to be sure towels and sheets are clean"

juliebC9730NP, Monmouth, United States 14/10/2017

Bed sheets had not been changed, we found a paperclip in the bed. On wash cloth had been 'air dried' hanging up and not washed. Noisy parking lot made for a noisy room. The bed was comfortable but firm (for those who can't do firm). Only two towels in a jacuzzi, king room that was supposed to have a sofa bed too. No sofa bed, in fact, no sofa at all. Disappointed.

"Best Western Grants Pass OR"

Ted S, Wilbraham, Massachusetts 12/10/2017

The hotel is very convenient to the I-5 interchange and the area has numerous restaurants and shops. Parking lot is very tight and we had a large SUV so turning was an issue. There is no inside corridor and no elevator so access was tight but manageable

"Dependable and Convenient"

285jerril, Rochester, United States 07/10/2017

Easy place to stay with very clean, quiet rooms and helpful staff. Will stay there again if in the area. Staff even ran upstairs and helped me with my suitcase when they saw me struggling to bring it down the staircase.

"Nice place, Friendly staff"

Kristi A, Brookings, Oregon 06/10/2017

From the moment we arrived staff were friendly, knowledgeable, and really cared about our stay. Rooms were good, clean, and had everything needed for a pleasant stay. Staff even mentioned discounts for local restaurants. Breakfast was good, plenty of food and packed with lots of travelers. We didn't have enough time, but hope to use the pool/hot tub on our next visit! The only down side was the travel noise as driver's exit the freeway. Otherwise pleasant stay!

"Good location and decent enough for the price."

Marla B, San Francisco 06/10/2017

Good location, just off interstate 5. Necessary amenities within walking distance. Outside of hotel is very tidy and well maintained. Two restaurants next door offer 10% off as a hotel guest. Average rooms, decent linens, comfy bed. Sadly no microwave or frig. Fast internet. Good cable selection but room needed a TV guide or channel guide. Staff very friendly and helpful. Breakfast not great and it's actually gone down hill since I stayed there a year ago. Guess all the money went in to the lobby renovation. But I would stay here again for all the other reasons I mentioned.

"Terrific Place to Stay!"

Linda C, Clovis, United States 04/10/2017

Friendly, competent staff; clean room with very comfortable beds; great breakfast; located near restaurants, fast food, WalMart, Rite Aide, etc.; very easy freeway access; even though the hotel seemed to be almost fully occupied and the location is near a freeway and busy shopping area, my room was nice and quiet.

"Good quality"

Winnie S, Santa Clara, California 01/10/2017

The hotel was very clean. The room was very quiet. Hotel staff were very helpful with information about the area. The breakfast area was kept well stocked. The hotel was easy access from the freeway but there was no noise from the freeway.

"OK For One Night"

Mark O, Seattle, Washington, United States 25/09/2017

Near the freeway, right next to two restaurants, decent wifi, reasonable price, no fridge or microwave in my room- "Just in suites...". Room is clean, small flatscreen TV, decent cable. Able to park near my door, old motel style.

"Noisey and poorly located."

jlmsBellevue, Bellevue, WA 15/09/2017

We will NEVER! stay here again. It is just a few hundred feet from I-5 and is so noisy that I went out and purchased ear plugs. The accessible room that we had was almost a block from the breakfast area. We had to drive to breakfast because I can not walk that far.

"Worst stay in a Best Western"

A6862LLtimb, salem, United States 14/09/2017

Worst stay in a Best Western to date. Upon arrival a manager was working at the desk with a clerk. The manager was working in the corner of the angle of the desk and closest to the door. When I arrived she did not look up or recognize me but was checking figures between two sheets of paper. This meant that the clerk on the the left was the one who worked with me. When finished checking her numbers the manager spoke to the clerk, interrupting the check in process and walked away, never looking at me or saying anything to me. I was then told that they couldn't get me an upstairs room as they were almost full. This in spite of my making my registration over a month before my arrival. I then mentioned that I was a Gold member as the clerk did not pick that up and I hoped that having an elite status would help but that did not seem to make any difference. I then went to the room which I immediately sensed was both hot and had an odd smell. I also found that there was no refrigerator in my room. I walked back to the front desk and inquired about the lack of fridge. They told me that they only had fridges in certain rooms and that they couldn't do anything about getting me one that night. They did let me put perishables in the the central kitchen fridge but it meant walking back to the room to get them. I again felt the warmth in the room so turned the fan on high and the thermostat as low as I could. I left the room for several hours but on my return the room was about the same temperature. I realized that it was malfunctioning or just not powerful enough for the room. It continued to cycle off even when the room was no where near what it should be. I didn't bother mentioning this to the staff as my past experience told me that there was nothing they could to for me. So, like I said, not a fun experience at this hotel.

"Not Great on This Trip"

DHnHH, Pleasant Hill, California 29/08/2017

3 stars is generous for this stay. We stayed here a few years ago and would have rated it a 5 at that time, rooms were clean, service was great, breakfast was above average for a "free breakfast". The very reason we booked here again. But not this trip. The good: The remodeled lobby was beautiful and the breakfast was still above average with a good variety. The breakfast staff was working hard to make sure everyone had fresh coffee and food, all the time in a friendly, professional manner. The bad: Although the rooms appeared clean the carpeting in one of our rooms was VERY noticeably filthy which makes us question their cleanliness standards. What does cleaning staff do when they notice a runway of dirt and huge stains all around a room? If management is made aware, do they do anything about it? Shortly after check in we made the front desk aware of it. Not once during our 2 night stay did anyone contact us regarding our concern. Mentioned it again at check out, same feeling... does front desk pass our concern on to anyone? If so, do they care? We then asked for the manager. Had him follow us to view the room for himself. We didn't get the friendliest vibe from him, but we were insistent he needed to see for himself. On the walk back he did tell someone to clean the carpet. He did offer Best Western reward points and then offered to discount the room instead. We opted for the small discount of less than 20%. I don't believe I ever heard an apology from him. We just felt as if we were more of a bother to him then anything else. Have to wonder if the carpet was really cleaned....Also, if staying here ask for a room on the pool side of the hotel. The street side had extreme big rig noise during the night.

"Nice hotel fo a non- "plus""

natashj, Pinole, California 27/08/2017

We had a corner room on second floor that was quite large. Pool area nice, with heated pool and hot spa. Breakfast area cute and updated, but crowded like most BW's. Out of paper products when we first arrived, but quickly remedied.

"Nice stay, friendly staff"

donaldh279, Lancaster, United States 26/08/2017

We went to Grants Pass OR, we were traveling to see the solar eclipse. While talking to the staff in the lobby, they informed us on places to eat. They also said because we would be leaving before breakfast they would make up a sack to take with us, it contained fruit, granola, yogurt, and a bottle of water. Very helpful at 2am

"Decent breakfasts, average rooms"

B6892VUchriss, San Diego, United States 25/08/2017

Very near the highway, very noisy in the rooms nearest. Clean, but quite a while since room we had has been updated. Hit and miss daily room care. No room mini refrigerator, micowave, or safe. The breakfast was quiet good as compared to others we experienced on this trip. If ever staying in this area again, would probably chose another location.

"Terrible customer service"

User 22/08/2017

This hotel (And Best Western) conned me out of $30 in rewards. Was on the phone with them for one hour. They are just bouncing me around, never dealing with my issue, never dealing with their mistakes. Never stay here.

"Fine for a one-nighter"

User 20/08/2017

Staff was great, friendly and willing to answer/solve problems. Fixtures and furniture was dated. Outdoor pool was nice. Too much street noise in the evening. Location from restaurants and highway was perfect.

"First horrible experience at a Best Western"

L4292KEhollyw, Pacific Grove, California 09/08/2017

We have always been happy with Best Western Hotels until now. They checked us in without telling us that there was no hot water to the entire hotel. I cringe to think how they were cleaning the linens and kitchen.

"Best Western Grants Pass"

Delbert C, Paso Robles, United States 08/08/2017

We are Best Western Rewards members so we often stay at a Best Western depending on location and price. This facility was convenient to find with a well planned parking areas. The room was nice and average as was the lobby. I thought the price was high for one person but did not inquire about the 2 person rate. Mary Ann Chausse


daniellet558, Vancouver, Washington 31/07/2017

This is the worst hotel I have ever stayed at. First room (138) we went to was filthy, black mold in the shower, food on the carpet etc. Went to ask for a clean room and was moved. Second room (116) has cleaner carpet but stained furniture, stained pillow on the bed, pink and black mold in the shower and hair in the sink and someone else's pubic hair all over the bathroom floor. Gross. This location is horrible. We paid for two nights and rented two rooms and both rooms were crap. Our rooms were not cleaned during the entire day we were gone. Arrived back and called the desk to ask why and they said they do not clean the rooms unless asked. How does a customer know to ask to clean a room if they are not told. Front door does not shut correctly, walls are so thin you hear people talking as they walk by, no fridge, no microwave. Freeway noise is ridiculous... This place should be shut down. Awful, terrible, facility and staff working seemed like they could give a crap about anything. Have emailed management and Best Western my concerns and no response.

BestWesternHotels, Corporate at Best Western Grants Pass Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great location"

mydogbuck, Cottonwood, California 19/07/2017

This BW is right in the center of town, very close to restaurants and shopping. It is older but very well kept up and clean. They offer 10% off at 2 restaurants close by, no fridge or microwave though. Good rooms and very comfortable beds, quiet and clean. I did find a camera on the floor which made me wonder how well the room was cleaned.

"Glad we stopped"

Gina C, Needles, California 18/07/2017

We were pleased after driving 8 hours to find this place. The staff especially Ashley and Cody were great! They made sure we were taken care of. The breakfast was good and Dawn did a great job keeping it filled. We stayed 2 nights and went on Hellsgate which was so much fun. Elmers next door was good and we even got 10% off our bill.

"Enjoyed our stay."

Helene W, Eureka, California 15/07/2017

We really enjoyed our stay. Our pet-friendly room was clean and up to date. A microwave and fridge would have made it even better. Pool, hottub and deck area was nice. Full breakfast options delicious. Staff were polite, friendly and very helpful. Overall a positive experience for our grandkids, dog and us seniors.

"Great Place to Stay"

Ronald H, Chico, United States 10/07/2017

This is a really nice Motel. The people are friendly and helpful and the breakfast is great. The rooms were clean and the area is very quiet at night. The Motel is easy to get to from the freeway and close to several eating establishments. I would stay there again when in the area.

"Good if hot tub working"

User 08/07/2017

Room was clean although the carpet needs to be replaced. The breakfast included scrambled eggs, sausage, biscuits and gravy, along with many cold items, fruit, juice, milk and coffee. I selected this hotel because it has a hot tub, however the hot tub was NOT working while we were there although we were not told this before we checked in.

"Best Western, Grants Pass, OR."

Michelle B, Modesto, CA 07/07/2017

Great property but could use mini refrigerators in rooms for road trip travelers. Breakfast is excellent, very tasty, lots of food choices. This was my 5th stay at this property. I would highly recommend this Best Western.

"A little disappointed "

Debbie I, Gresham 02/07/2017

Usually stay at BW's when we can as they are always great except this time. Started off, our room wasn't ready at 3:40pm (40 minutes after check in time) and they said it would be at least another hour before it was clean. The room was lacking in lighting and there weren't any outlets close to the bed lamps and nightstand to plug in your phone to charge. The TV was small and sitting down low on a two drawer dresser. It was so low you could only see it if sitting straight up. There were only 2 wash cloths and we had 3 people in our room. The bathroom had some mold on the tiling in the shower but the tub was sparkling clean. On a positive note, the beds were very comfortable and linens were clean. The breakfast was ok, not the selection usually at other BW's, there was one person trying to keep it stocked and she seemed a little frazzled, but she was very kind and working hard! The rest of the staff we encountered were all very nice and working hard. I think BW could do a little better with this property especially for the price about $130 a night.


phillipa940, Victoria, Canada 02/07/2017

the hotel staff at desk was caring and accommodating meet our last minute needs...Cody and Ashley were terrific so was Dawn in the breakfast area...keeping it clean with a variety of food choices...keep up the good work!!!

"Too noisy for me"

204nancys, Tempe, Arizona 30/06/2017

We had made a reservation and we know it's a holiday weekend, so room choice would be limited. But when we got to the room, the road noise was just too much. The hotel is older, but neat. And the front desk lady was really nice and helpful, but limited options. We ended up giving up the room and found another hotel nearby.

"not up to par"

donhQ5486FI, ann arbor, United States 30/06/2017

no ice, dirty pool, nice people, good rooms. Temperature was over 100 degrees, and BW had no ice. Pool looked dirty. No play area for kids. Staff was wonderful , and the location of the motel is perfect.

"It's gone downhill."

Julie B, Fortuna, California 27/06/2017

This used to be my go-to place in Grants Pass. It's declined greatly, and I won't be back. Our travel trailer was broken in to in the parking lot, things were broken in the room, towels had makeup stains, and the evening staff needs customer service training.

BestWesternHotels, Corporate at Best Western Grants Pass Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Fine experience"

William V, Charlottesville, United States 26/06/2017

Second year staying here for a week visiting family. The property is convenient to the interstate and also to downtown. Staff is polite and helpful and everything is clean and well maintained except this year their spa was out of order due to no heat . They were waiting for parts to repair it. They offer guests a 10% meal discount at either Elmers or Applebees.

"Nice place"

Kay V, Crescent City, United States 25/06/2017

The motel was nice and clean. The pool was a good size. The bed was very comfortable. The location is near amenities. It is close to I-5 but I couldn't hear the traffic noise at all. The staff were friendly and helpful.

"Roomy and clean "

Nospleen, Portland, Oregon 24/06/2017

Stayed in a spacious room on the ground floor. Quiet and clean. Large sink area but small toilet in bathroom. Clean and soft linens. 10% off breakfast at Elmers just across the parking lot. Located just off the freeway. Good place to stop for the night when on a road trip.

"Very Clean & Friendly"

S4944GTannab, Carson City, United States 23/06/2017

Arrived and the front desk staff were extremely Friendly and accommodating to our special last minute request for a lower floor room. All staff we encountered such as cleaning and maintenance were all very friendly and specifically asked if we were enjoying our stay and if there was anything they could do for us. Everything was great and we were Very Pleased with everything! Also, the breakfast was unexpectedly delicious, so saved extra $$ I'd definitely stay there again and recommend!

"Two luggage stands, great parking, super clean room"

Chris W, Portland, Oregon 19/06/2017

Its pretty rare that a hotel room has two luggage stands. My wife and I always have to flip a coin for who gets the stand. This room had two which was such a nice little feature. Great parking and super clean room. Ive always driven past Grants Pass on my trips but this time we stayed for the night. This hotel is close to everything in town. Very positive experience!!

"The Hotel Needs Revamping"

Daniel C, Sunnyvale, United States 13/06/2017

We did not receive an Elite recognition at check-in. My wife and I had to change guest rooms two times. The first time was because our room was adjacent to I-5's traffic noise from the off ramp. The second move was because the guest room's toilet was not functioning at all. The staff couldn't get any maintenance person to respond to repair the toilet. All three rooms had an unclean musky-like odor that can be best described as the carpeting either needed to be heavily shampooed or replaced. However, we have to say that the staff were very apologetic and did the best they could to accommodate us. We give praise to their efforts. My wife and I have stayed at this particular Best Western in the past and have not experienced the guest rooms the way we had on this visit. We encourage Best Western to revamp all your rooms to a more clean, working order, odor free and fresh appearance including but not limited to insulating the windows for sound.


User 10/06/2017

First of all we our diamond select members and upon check in the gentleman did not offer points or a grab bag for our status so then I asked he said he did not have a grab bag ready he could make it and bring it well were already tired so I told him will pick it up in morning so then we get in room too find theres no fridge or microwave I mean thats a first paying all this money and no fridge in room then at 6am theres two men arguing outside we will never stay here again very bad experience

"Ok motel based, breakfast is a plus, powdered and hot cold fast. We stayed on the opposite side of the office where"

Robinluann, Harrisburg, Oregon 30/05/2017

Ok motel because of visitors who hung outside their rooms chatting, smoking, and playing their radios outside the door of their rooms. Difficult to quiet them down even after reporting to front office. Did feel safe allowing children to move back and forth between rooms because of the appearance of these guys. Room was ok clean but not clean in corners. Would of liked it to be cleaner...may choose the next step up in Best Western motel next time although cost is considerably higher. Very soft mattresses... not comfortable for me.

"BestWestern Hotel"

User 30/05/2017

Excellent place to stay room was very clean and staff are excellent. I would stay there anytime we are going to Grant Pass Oregon. Close to shopping and Restaurants . They have a good free hot breakfast.

"Nice Place Great Staff"

R3971XCchrisw, Lake Oswego, United States 29/05/2017

Clean, conveniently located, great staff. Staff was very friendly and helpful at check in. The business kiosk was not set up but front desk helped me get a form printed. Close to the freeway and on a main street but quiet enough i had no problem sleeping.

"good hotel in grants pass, oregon particularly if you are traveling with a pet dog."

stevenwR6840XI, grants pass, OR, United States 28/05/2017

I have stayed in Grants Pass, OR Best Wester for about 40 days in last 6 months. The hotel is pet friendly and is clean and the staff is friendly and helpful. They offer a good hot breakfast and have recently remodeled the breakfast area. It is attractive and clean. I recommend this hotel to anyone traveling to Grants Pass Oregon.


stevensC195UE, Sparks, Nevada 27/05/2017

The rooms are basic. I was surprised to see that there was no refrigerator or microwave. The toiletries were minimal. I have had more at other Best Westerns. I wasn't sure if the breakfast had low fat, low sugar or gluten free options. If there was it wasn't easily noticeable.

"Too close to freeway"

nowimcooking, Bonney Lake, Washington 24/05/2017

The hotel is located right off the freeway. The room was not insulated from the noise. If there is another Best Western in Grants Pass I would definitely suggest it as a substitute. Love Best Western just not this Best Western.

"We unprofessional Evening Desk Clerk"

513henryp, Sulphur, United States 24/05/2017

Richard the evening Desk Clerk is there you need to turn around and run. Because he will do nothing but make you stay very miserable. Reserved a King room about two weeks in advance, then even call to tell them I may be a late arrival getting there. That didn't help because he said they didn't have a King room, even though that was what I reserved. He said he had one but he would have to go and check and see if it have been cleaned. Instead of going and seeing he just stood there and tried to give me BS about what I had reserved. Then the next day the didn't even clean the room, then he wanted to tell me that they don't service the room if you stay more than 2 nights, which is BS I stay in motels on business about 265 days a year and this is the first time I have had someone try to lie to me about what is done with the rooms over 2 day stay. So Like I say if Richard is the person on duty run don't walk from this Best Western Motel.

"Grants Pass Medical trip"

carrenc, Port Orford, Oregon 24/05/2017

room was bare bones, charged for dog, staff was great, food OK good location. It was very hot and the air condition worked well and not as noisy as some hotels we have used. However the sink didn't drain and the toilet took forever to flush the bathroom was very small

"Holiday Inn stay"

User 23/05/2017

We usually stay at Holiday Inns when we travel. This was the only one that didnt meet our expectations. It wasn't as clean and welcoming. It wasn't clean on the outside, either. It needs to be cleaned up and painted.


User 22/05/2017

The key didn't work even after they "tried" to fix it. Phone, ac/heater, jacuzzi jets didn't work. Paper thin walls heard everyone all night, poor quality bed. We arrived at 2:45 and the room wasn't even ready until almost 3:30. Very disappointing and a waste of money, will NOT recommend to others.

"Visit up nWorth"

onewayihg, Paradise, California 18/05/2017

We brought a friend to town to visit a family member in end stage cancer. While she was visiting we then drove over to the coast. The room was easily accessible, we were pleasantly surprised that we had a jacuzzi tub! Room amenities very nice. Comfortable bed. Couch a nice feature to relax after a long drive. Breakfast a nice selection. Staff friendly and courteous. Quiet area.

"May visit to Crescent City"

nbdjulieb, Paradise, California 18/05/2017

room was nice, bed was comfortable, jacuzzi tub was a treat! easy access to room and area amenities ... breakfast good, staff pleasant and helpful - quiet area, very ice to have a couch and coffee table in room

"Recently upgraded"

Pete B, Benicia, California 16/05/2017

Good place to stay on road trip. Easy access to I 5. Good breakfast free Certainly will stay there again when needed Quiet and good parking Prices were reasonable Lott's of restaurants near by. AAA discount

"Not up to Best westerns standard"

T5459IYmichaell, Port Orchard, Washington 16/05/2017

If you're expecting this Best Western to be up to the Best Western standards look again this Best Western is nowhere near the best western standard. it is more In the line of Motel 6 standards. So if you're looking for a Motel 6 at twice the price stay here.

"A good port in a storm (no reservation)"

Nancy S, Columbus, Ohio, United States 16/05/2017

Best Western's sign from the freeway is always a welcome sight. My sister and I had booked at another facility in Grants Pass, but were disappointed to find that the management there was not honest about their pet policy (small dogs allowed, but extra charge for our hound and the same price for the parakeet). So we declined and headed over to the Best Western. Happiness.


twinkieflyer, Lancaster, California 10/05/2017

The staff were the happiest employees I have ever seen. They went out of their way to make you feel welcome. The rooms were clean, the bed comfortable. The only downside is the road noise at night. The lobby coffee was a perk!

"Comfortable and friendly"

Cal F, Vancouver 02/05/2017

Recently stayed here, rooms were comfortable, it appears they are starting renovations. We were on the first floor and you could hear the people on the 2nd floor and the room next door. Full breakfast was tasty, staff were friendly and helpful. Pet friendly and reasonable rates

"There are other options. Better suited for the on the road working type. Truckers, salesman, etc"

User 30/04/2017

Walls are thinnnnnnn. Could hear the smoker next door hacking all night. Road noises and freeway noises, entrance poorly lit or not at all. Stains on carpet. When I told managment responce was something about maintenance crew. Ice machine emptied by small ice chest. Booze party on south side that night with room door open. Animal friendly and adequate breakfast. Friendly staff.

"Terrific Value for the Price"

susanbC4040NO, Lacey, United States 17/04/2017

This hotel is situated right off of the freeway and has restaurants and other shopping in the the surrounding area. It is a bit older, but the cleanliness of our room, the exterior and lobby/breakfast room was exemplary. The staff is friendly and met our requests without hesitation as they fulfilled them. The breakfast is good, and the area is kept clean and well organized.

"Like coming home"

Vivian E, Brookings, Oregon 11/04/2017

I've stayed in this hotel many times because I visit friends in Grants Pass. It always feels like coming home. The accommodations are always clean and in good working order. The beds are comfortable. It's close to the freeway but I've never heard the noise. The grounds are always clean, which I appreciate since I usually have my dog with me. They are very dog friendly.

"Nice hotel"

364lawrencef, Stockton, California 06/04/2017

Did. It have a reservation when we showed up at the hotel but they were very accommodating in having a room for us. The breakfast left a little bit to be desired but understand because they're remodeling the breakfast area and lobby. Staff was very nice. Would stay here again on my next vacation.

"Comfy beds, but noisey!"

806kirstenl, Portland, United States 03/04/2017

Great internet, comfy beds, but loud guests coming in at 1:45 AM waking several other guest rooms up! When mentioned in the morning to the front desk, they said they would try to find out who it was. Seems they need to manage noise better to start with. Lobby under renovation, so no breakfast eating area.

"They're remodeling"

ElliottBay, Port Orchard, WA 27/03/2017

What are the odds that my wife and I would stay at two consecutive Best Westerns that were being remodeled? I like Best Westerns. They're almost always nice, pleasant places to stay. Including the Grants Pass Inn. We were given a nice, very large, quiet room on the upper floor, away from the freeway. The bed was comfy, and the price was right. Unfortunately, the lobby and the breakfast area were being remodeled. So there was no breakfast available. Instead, they gave us a choice of a breakfast-to-go bag, or a discount at the Elmer's next door. We chose the Elmers. The lack of a free, hot breakfast the ONLY negative I could come up.with.

"great alternative to medford"

dmc50, Brookings, Oregon 16/03/2017

we live on the coast and go to medford at least every 3 mos for doctors' visits. we've always stayed in medford, and in our travels usually stay at best western. so we thought we'd change things up this trip and stay in grants pass at the best western. i'm glad we did. it was a nice change of pace from the busy-ness of medford and afforded us the opportunity to visit some different eating places. the staff at the hotel were very pleasant and friendly. the hotel was undergoing some renovation so we picked up our breakfast to go in a brown bag, according to our selections on a check list, which for us included bottled water, yogurt, an apple and blueberry muffin. the room was comfortable, bed, shower, lighting, etc. but the tv - oh wow - it was a flat screen with a 3-inch black border around the entire picture area, which made for a very small viewing area. due to this, we actually didn't spend any time watching tv.

"Great hotel at great price"

paulbA4685LE, San Jose, United States 28/11/2016

This is a nice hotel at a great price. It's close to everything in Grants Pass and always enjoy the staff's helpful attitude. It's close to restaurants, gas, and the freeway. We've stayed several times and the staff is helpful and the breakfast is great.

"Convienient with great staff"

origsnoopy1, Redding, California 15/11/2016

Stopped off on our way nome. Easy access off of I-5 via exit 55, northbound or southbound. The room was on the north side, first floor. It was comfortable and spacious enough. The usual BW amenities. Very quiet. We had a good nights sleep. Breakfast was the standard fare, cold cereal, or eggs with bacon or sausage links, etc. The breakfast area is small, but staff told me that it was going to be remodeled shortly. I trust at the same time they get a new breakfast nook TV, it;s disconcerting to only see the top portion of a broadcast. (minor complaint that wouldn't stop me from coming back) Elmer's restaurant right next door.

"Grants Pass Inn Is in the Best Western Tradition"

fords4ever, Soquel, CA 29/10/2016

After a long day on Interstate 5, we selected the Best Western Grants Pass Inn because, well, it is a Best Western. After decades of motor travel, we never have been disappointed at a Best Western, and the Grants Pass Inn did not disappoint. We arrived without reservations and were quickly accommodated by a friendly and well-trained staff. Our room was spacious, clean and meticulously prepared. The beds were exceptionally comfortable as well. After a quiet and restful night, we were pleasantly surprised by excellent breakfast choices in the motel lobby. There were hot eggs, bacon and sausages as well as a large array of baked goods, fresh fruit, yogurt and cereal, plus very good coffee and juices. Bottom line: We'll be back.

"Let us have our cat!"

Shane M, Grants Pass 24/10/2016

We were in a pickle! Had a little over a month between moving out of sold house to new home. Needed somewhere we could have our cat. Couldn't even find a vacation rental in the area that would accept cats. Best Western ROCKS!

"Comftable and convenient"

Carey2016, Lake Oswego, Oregon 21/10/2016

Room was very spacious, bed was comfortable and the breakfast was decent. Breakfast selections were varied, with hard boiled eggs, cereal, yogurt, French toast, etc. the room was quiet - no noise from nearby I-5. Staff was very pleasant, and the price was good - under $80 on Orbitz. The bathroom seemed a bit dated, but was very clean. Carpet seemed new. Unit A/C was not overly obtrusive - slept well with little noise from the A/C.

"Stick with what you know !"

tinyonthecoast, Gualala, Calif 17/10/2016

We had a spur of the moment trip to Grants pass to see our kids ,I though tI would try something different , well I initially booked 2 nights a the Riverside Inn. BIG MISTAKE !! that room was so disappointing (review on that one soon ) that I Ended up changing to BW for the second night and I'm so happy I did. The room was clean , spacious and had good breakfast . It will now be our go to place when we come visit !

"A good stop along the way..."

Dwight B, Klamath Falls, OR, United States 14/10/2016

We were on a two week trip to explore the Oregon Coast, stopping every night. We saw whales, elk, and a lot of friendly people along the way. We stopped each night and searched out a Best Western, mainly for the known product. We usually get a good room and a very nice breakfast before returning to the road. We were usually not disappointed.


Casey M, Sheridan, Oregon 14/10/2016

I stayed at the Best Western in Grants Pass in early October. The room was clean, and the bed was nice. The location is right off of I-5. The convenient location also comes with the road noise from the highway. Not the hotels fault, but it can be loud with sirens and older children on motorcycles. The breakfast was nice, with the standard hotel menu. Nice hotel, but next time I'm in Grants Pass I will try for a more peaceful venue.

"Not worth the cost"

USAPappa, Kirkland, Washington 11/10/2016

This hotel looks decent from outside, and in the lobby, plus the swimming pool is nice. That's about all BW Grants Pass Inn has going for it. The rooms are in major need of an upgrade. The wallpaper is peeling, and the beds are very uncomfortable. The king room with jetted tub is spacious and has a nice separated toilet/shower area, but our "non-smoking" room had the distinct smell of smoke. I overheard the desk staff explain to another about their "$15 fee for a pet in no-pet room" and how they sometimes allow pet owners to stay in a non-pet room rather than turn them away if all of the pet rooms are booked. I imagine they will do the same for smokers, which defeats the purpose of a non-smoking (or non-pet) room. The full breakfast was not very appetizing. All of the food was in warming trays, but not very warm, and wasn't very well prepared. The scrambled eggs were basically like an omelet, but with a slice of American cheese folded in the center. Definitely NOT worth the $140 we paid for one night's stay.

"Not much for what you"

Mulata68, Kirkland Wa 09/10/2016

We have stay in other BWH and this not so great we ask for a non smoking room and as soon as I open the door you can smell the smoke odor , bed was too soft my back hurt in the morning and don't get me started with Breakfast sausages was not bad but the biscuits were so hard and the size of a matchbook box . This hotel also needs to have an update inside wallpaper was peeling out of the walls but they did have a great jetted tub

"Don't expect to sleep well"

twally10, Seattle 06/10/2016

Bring earplugs if you expect to sleep. Thin walls and badly insulated doors and windows. Street noise from the freeway and busy nearby streets and party sounds from surrounding rooms come right in. Wouldn't consider staying here again.

"Nice place to rest"

Ronald N, Kula, United States 05/10/2016

We drove from Washington and stopped at Grants Pass before heading further south. This hotel was a nice place to stop and rest for the night before proceeding to California. Winco is literally next door as well as a Starbucks. There was a restaurant/bar&grill next door with a discount but we were too tired and just went to bed after snacking.

"Very convenient to I5"

2calgrads, Berkeley, California 29/09/2016

Nice size room with toilet/shower separate from dressing area/sink. Ask for a room away from the street side, as noise from early commuters in loud trucks was a problem for us. There are several buildings, so getting a quiet room should not be a problem. Freeway noise is not an issue.

"Best HOT TUB in town"

Linda J T, Lookout, United States 28/09/2016

This hotel was perfect it was close to everything the beds were the best and the Hot Tub was the best we've ever had.... Love Love, Loved it The breakfast was good and the beds again were like big over grown pillows.

"Pleasant hotel"

elizabeth k, Medford, Oregon 27/09/2016

Staff friendly, amenable to correcting any issues, complimentary newspaper. Bed very soft. "Hot tub" is a jetted two-person tub (depends on your definition of hot tub). Quiet. No noticeable odor of smoking outdoors. Next-door restaurant, Elmer's, serves typical American menu with good prime rib. Did not use breakfast service so can't comment on that. Right by freeway access.

"Quick stop to sleep"

mychell515, Lake Havasu City, Arizona 26/09/2016

Very friendly staff and excellent location. Room faced the I-5 and still slept like a baby. Hotel is a little dated and could use some updating, but overall everything appeared very clean and the beds were comfortable. The complementary breakfast was decent and satisfied us for a long journey.

"Grants Pass"

Lee R, Sutter 26/09/2016

Very Nice place to stay. The poop and spa are a nice touch. Walking distance to restaurants. Check out staff was very helpful. Only suggestion would be to have another person working during check in times.

"Great location"

tanje1, New Providence, New Jersey 24/09/2016

We were driving from Seattle to Redwood national park. This is hotel is next to route 199. Walmart, gas station, and many other stores/restaurants are near by. They offer hot breakfast also. At lobby they also have coffee, tea and hot water. Check in and out was fast.

"Staff very helpful"

Patricia G, Cameron Park, Ca 21/09/2016

We arrived early, my husband was very tired from driving, only had to wait 45 minutes to check in, the restaurant by the hotel provided a take out lunch, which was nice. After we left they called to say we had left a cane, I asked if the would ship it and they did. Received it today. Very happy.

"Oregon road trip"

Kristine B, Silverdale, Washington 19/09/2016

Sorry to say this will be our last time at this Best Western. The pool and staff and breakfast was fine. However, the building is old. As a result the walls are paper thin, we heard everyone above us, on both sides of us and behind us all night. If they could add sone sound proofing it would really help.

"clean, friendly staff"

User 19/09/2016

The rooms were clean, and is what you expect for the hotel class. 2 queen size beds fit the room. There was no fridge though. There was no fridge though The staff was friendly. There's a lot of places to eat around the area.

"Hotel right on busy road!"

Barb L, Colorado 19/09/2016

Average hotel right on a busy road, which normally would not matter but that the hotel is older and needs some renovation. We had the room right next to the road and you could hear every car going by. At about 3 am our neighbors decided to turn on the TV and we could hear that too!

"Great Place to Stay"

Thomas W, Bloomfield, United States 16/09/2016

The hotel is located off Interstate 5 with several Restaurants and Food stores within 5 to 10 min walking distance. Room was clean and staff friendly and helpful. Good internet speed. Good place to stay to experience Grants Pass.

"large room and price was right"

HappyTravellers20105, Rena, Norway 15/09/2016

Check in was fast and easy and we got a room on the top floor. Only 2 floors here, so no elevator, which is a bummer when you have a lot of stuff to bring to your room, which we did. The room was large and had a great king size bed. We got a good nights sleep for a long drive the next day. We didn't try their breakfast, but at check out, it looked very good and there were a lot of people in the lobby enjoying it. Maybe next time we stay here.

"Grants Pass Best Western"

User 15/09/2016

Right off the freeway, great location, has a nice pool area. We were very satisfied with our stay. They have a good restaurant with lounge next door, you can walk to. The only complaint would be a small breakfast area with limited selection.

"Grants Pass BW"

User 06/09/2016

Room = old, bed = hard, mirrors/windows = dirty, wallpaper peeling from wall, noisy traffic all night, pool closed for cleaning on 100 degree day. Will not stay here again. Will not recommend this hotel to anyone either.

"good hotel, large rooms and satisfied breakfast"

hanuta99, Berlin 04/09/2016

we spend a night during a round trip in oregon. Fast check in, clean and large room. our room was very quite. Breakfast was very good we had a large selection of food items. If we need another stay in this ares, we sure that we come back

"Port Angeles to Grants Pass for the night."

Nicandro P, Oakland, California 26/08/2016

this hotels clean and the price was right beds are comfortable air conditioner works in a Quite room. Best western hotel recommends the restaurant across the street with 10% discount. I recommend the clam chowder chicken Quesadillas as a snack when you're not really hungry.

"Grant's Pass stay"

Z7266YXjanet, Oreland 25/08/2016

Older facility; I stayed here over 12 years ago. Smoking rooms on first floor. Staff very helpful, especially as we needed medical assistance. I don't do stairs well, and staff offered to help with luggage as only room was on second floor. I would stay again.

"quality of stay"

User 15/08/2016

was on 1st floor facing road and restaurant. very noisy. Room was very clean. liked having microwave and refrigerator plus coffee maker. would have liked HBO, Stars, and more stations. Would like to have better shampoo and conditioner containers.

"Great Experience"

Myra S, Cassel, Ca., United States 14/08/2016

We had a group of 7 people that stayed at the hotel. We attended the Rogue River Excursion. The hotel was in a great location and all the group was very satified with the stay. We would highly recommend Best Western Hotel for a great experience.

"good view of mountains"

User 10/08/2016

nice location and beautiful view of the mountains on rogue river, comfortable beds. The Hot Tub could be warmer. The breakfast area was nice and clean and large enough to get around the food was fresh.

"Stay here if you want other peoples hair!"

James G, Gardnerville, United States 30/07/2016

Absolutely disgusting!! Hair all over the bathtub! Nothing special but a hefty price for a no frills room. Not one item that was even near worth $136 discounted, yes that price was the discount. Can stay at a super 8 for same room but a quarter of the price.

"failure to follow through with guaranteed Government per diem rates"

Ryan R, United States 12/07/2016

The manager refused to charge Federal workers the guaranteed GOVT rate of $89/$99 per night. Instead she charged us full price of $139/$129. Another crew stayed at the Holiday Inn Express next door and enjoyed an overall better experience for the same price. I will never stay here again and would advise fellow travelers to avoid this hotel if at all possible. Staff was very friendly, minus the manager. Justin and Cody made our crew feel very welcome and were extremely friendly. Failure to follow through with promised rates really caused a lot of headaches for my purchasing agent and myself. You can get a lot more for your money by staying at the Holiday Inn Express next door. If you are staying at this motel because it is cheap - just know the price may change at time of check-out.

"Convenient Stop Along I-5"

agoneil, Tacoma, Washington 03/07/2016

This is a typical motel-style property, probably built in the 1970's, but beautifully maintained. Outside entrances, parking right outside your door. Our room was huge, with the most comfortable king-sized bed of our week on the road. Very nice bedding. The bathroom, however, was tiny, but we had a nice long granite vanity. No microwave, no refrigerator. A nice convenience was the Elmer's restaurant, literally in the parking lot, offering a 10% discount to Best Western customers. Breakfast was above-average--we enjoyed moist, still-hot, French toast. This motel is immediately off the freeway--easy to find, and easy to get back on the road. We're glad we stopped here.

"Nice place for the price"

Ron K, Southern California 02/07/2016

Nice comfortable room with nice beds. Near a major highway and there could be loud trucks heard at times. The AC unit drowns out a lot of the road noise. Staff was friendly and informative to questions. The morning breakfast was actually very good. Your standard American continental grub. All in all, nice to stop for the night

"Comfortable Stay"

User 29/06/2016

Room was clean. Bed comfortable. Staff VERY pleasant and accomodating. We were supposed to have a fridge and microwave - wasn't in room. So, they brought them in. Coffee maker in room. Soap, conditioner, and lotion of decent quality. Bath very clean and easy to use. Would not hesitate to use again for my stays in Grants Pass. The only negative is the proximity to the freeway, however noise was not an issue, even at night.

"Comfortable stay"

Lesley T, Linlithgow, United Kingdom 28/06/2016

The hotel is clean & comfortable with reasonably spacious rooms. We were on the 'quiet ' corridor above the lobby but it was on a busy road. Great shower though, hot & powerful. Free breakfast was adequate but they don't have much seating. Small pool was a bonus. Next door to Elmers for good food at a 10% discount if you showed your room keys. Pretty good overall

"Don't stay at Best Western in Grants Pass !"

eloisemr, Hillsboro, Oregon 27/06/2016

While I did not believe the cost of the room to be overpriced for what I would expect from a Best Western, in hind sight, I certainly think it was way over priced for what we got. The rooms were very loud, the street traffic was horrible, and the bathroom still had hair in it from the previous guests and was so small you could barely get in the door and shut it. We won't be staying at this one in Grants Pass again -- EVER.

"Good Quality at Fair Price"

Q6418WFrobertf, Pleasanton, California 22/06/2016

Overall the room was nice and clean. Reasonably priced. Noise from highway in front was problematic at times. Breakfast was nice, but seating was limited. Internet was quick to respond. Located next to shopping area if you need to pick up supplies. Restaurants within walking distance serving standard fare for travelers.

"clean and comfortable"

Steve M, Sheffield, United Kingdom 21/06/2016

stayed here for 1 night and was not disappointed, the rooms are clean and well appointed ... the bed was very comfortable .. the breakfast was very good better than the average breakfast you get... well recommended

"Hotel Stay"

Joanne F, San Bernardino, United States 21/06/2016

The hotel stay with my Dad was Awesome for my Dad's first time at the hotel, he was very happy with the stay. He Loved that there was a smoking room for us to stay for the night. He was a little shocked about the full hot breakfast.

"Nice, friendly motel"

User 17/06/2016

Clean, smaller motel. Friendly staff. Great breakfast. Close to many services. No microwave or refer in room. Good TV channels. Easy access off freeway. Had a good feel about it. Would stop again if traveling through.

"decent price decent stay"

1Chancee, Silverton, Colorado 16/06/2016

The staff was friendly, rooms were ok for a quick stay, decent location. We did have a family come in and their baby cried all night long. Unfortunately I did not get to enjoy my sleep. I could have told the staff, but thought it was a mute point. I'm sure the staff could not make the baby stop crying.

"Excellent Outdoor Pool & Jacuzzi!"

Walklightly_12, Washington DC, District of Columbia 14/06/2016

Nice and helpful staff (especially the woman from Indianapolis and Justin), even during a very busy weekend stay. Outdoor pool and jacuzzi is in a pleasant setting with a view of the mountains and nice decorative landscaping. Complimentary coffee and tea selection in the reception area is of a good quality. It was a very enjoyable stay!

"Comfortable stay but the hotel room needed upgrading."

faat1, California 08/06/2016

We stayed for one night and overall the hotel is ok. The staff were all friendly and the young man who checked us in called to see if we needed anything after we got into the room. The temperature outside was 98 degrees and the room was very cool and the AC worked well. The room faced the west so the sun was rather hot and we had to keep the curtains closed and turn on the lights before it was dark outside. The bed was comfortable and the pillows were soft. They had a small flat screen tv but no channel guide. The hotel said they had HBO but the direct tv message on the screen said it was not on the plan so you couldn't watch it. There were flies flying around in the room and it took all night to kill them all. The toilet and shower were in a separate room and the door was extremely close to the toilet, bearly clearing it when closing it, so you had to fully step into the room close to the tub before you could close the door.The bathtub looked clean but the grout tile was pink in spots which indicates mold. There was no fan in the shower/toilet room. There was a cracked tile on the bathroom floor and patches on the wall paper. They should switch to low flow toilets. The carpet was an older pattern and the floor creaked when you walked in certain spots. The hotel guide binder had holes in the front cover like someone melted it. There are smoking and non-smoking rooms next door to each other so you can smell the cigarette smoke at times. One good thing about the hotel is the hot breakfast they offer in the morning until 10 am. Another good thing about the hotel location is its proximity to restuarants (Elmers) with good food. They also give a discount on dinner when you show them your room key. Luckily we were in an inner room so the noise from the street was not an issue. For a one night stay it's ok but I would have to seriously think about staying here for a longer period.

"Not great, not terrible..."

acs1919, Oakley, California 07/06/2016

Decided to stay here for an overnight pit stop between Seattle and the Bay Area. We were assigned to a ground level room on the south facade of the building which shares a parking lot with a restaurant and bar. This made me nervous at first, not knowing what type of folks were frequenting the bar that night, and if there would be any parking lot shenanigans right outside the door. Being a Sunday night though, everything turned out fine (Bullet #1 dodged). A little bit of traffic noise, so next time we'll be sure to request a room on the opposite side. Biggest issue with the room: The walls and floors are SUPER SUPER thin!! Lots of footsteps on the floor above us. Clearly heard the neighbors TV and talking until about midnight, so we turned on the A/C which actually drowned out the noise pretty well. Luckily they sacked out before we were asleep, so it could have been much worse (Bullet #2 dodged). Some advice, try to request a room without neighbors and on the second floor on the back side of the building. Probably a tough accommodation but it would be ideal. Overall not a terrible 'overnighter' hotel. Room was clean and staff was friendly and helpful!

"Everything fine until..."

User 06/06/2016

The stay itself was fine. The room was comfortable, the pool and jacuzzi clean, the front desk staff polite, the breakfast decent. In fact, I had nothing but positive things to say about this place, until... I realized that I'd left my iPad power cord in the room. I called about it, the cleaning staff found it, and the woman at the front desk, Emily, agreed to mail to me. So far, so good. She asked if I wanted it sent regular, 3-day, or overnight. I said three-day would be good. But before I hung up, I asked how much it would be. "It wouldn't be, like, over $10 or anything, would it?" I asked. "Oh gosh, no," she says. "No more than a few dollars." So my charge shows up on my account today. $33!! I call the motel immediately, and Emily answers. I explain to her the situation. I tell her I'm not happy. I remind her she told me it wouldn't be over $10. "Not even close." She then tells me that she didn't really know what it would cost but that she didn't think it would be more than that. Oops... that would've been nice to know beforehand. She says she'll call the place that sent it then hangs up on me without saying good-bye. She calls back a few minutes later and explains that it cost that much because I'd chosen to have it sent 3-day service. But she was the one who gave me the option in the first place, and told me it wouldn't cost more than a few dollars. Needless to say, Emily said she was sorry but she offered no solution beyond that. So now I'm stuck paying 3 times what the blessed cord cost in the first place. So my view of this place went from A to C- for customer service. A little experience like this makes me never want to stay at this place again. And what a shame, too, because all Emily would've had to do is offer to refund me part of the postage. End of story. Instead, she left me on the hook for a mistake she made. Nice.

"Stay on road trip"

beck530, Woodland, California 05/06/2016

Our 3 last experiences with Best Western were good, but this one had a lot to be desired. We opted for the suite and when we entered the room, the odor was terrible. We went to the front desk and complained and they gave us a can of air freshener. This kind of masked the smell, but did not completely take care of it. They had not completely restocked the room with basic amenities like paper cups. The location was not great either. We were very disappointed.

" not stay here!"

User 04/06/2016

Walked in the room, smelled like sour cat pee! Took over an hour to get the room cooled down to 78. Road noise was horrendous, couldn't even sleep. Bathtub leaked. This placed should be bull dozed TO THE GROUND!!!


Rick G, Spokane, United States 31/05/2016

Received what they call a mini suite which had a king bed and a sofa sleeper which worked perfectly for our daughter and her friend. Big area to put bags and a nice big mirror with two sinks. Bathroom was very small and the shower had very minimal water pressure. Breakfast had powdered scrambled eggs (bland), sausage links and patties, french toast, biscuits and gravy as well as fruits, cereal and variety of breads and muffins. Overall was a very clean place with a very friendly and professional staff.

"Excellent Best Western hotel"

Kaylan H, Baltimore, United States 24/05/2016

Very clean, VERY friendly staff, free breakfast, free internet with password (safer than most hotels without password), request a mini fridge and microwave for room, beds are a little lumpy but pillows were SOO puffy and comfortable, tv in room, nice-sized bath/shower.


Danny P, bloomington, United States 23/05/2016

noise noise noise,the walls were thin because we could the people next door loud and clear even after telling them to lower the volume you still hear them ,then the noise in the morning by the groundskeeper, kept my wife( who was ill ) from resting comfortably,just an over all bad experience,the kicker is we like best western,

"Okay, Expected Better"

Jim-Jayne P, Eureka, United States 20/05/2016

Staff was very helpful and friendly. Room was okay, could use some more pictures or nicer décor. Pillows were uncomfortable for me, too thick and puffy and there was some traffic noise. Otherwise, it was okay.

"Good freeway stop"

lovetotravel98631, Palm Springs, California 20/05/2016

We stay here whenever traveling back and forth to California. It is clean, well cared for, and has a very friendly and helpful staff. It also has a very comfy bed, good Wi Fi, and a hot breakfast. There are several restaurants nearby to walk to so one does not have to get back in the car after a long day of traveling.

"Great value"

L L, Oakland, Oregon 17/05/2016

I stay here every year in May. As always, courteous and efficient staff. This was the first time I stayed in the handicap room. It was clean and well laid out. Best ADA bathroom I've found in Oregon. A full Breakfast buffet is offered every morning, complete with sausage and eggs!

"Excellent value for the money"

Dave H, Roseburg, United States 16/05/2016

Close to major transportation roads, excellent staff, clean rooms and near (very short walking distance) of three major restaurants. Great value for the money. For an "under $100" night, you got the basics in a clean package. No refrigerator in rooms, small but clean. Although near I-5, motel was quiet with no "road noise". Safe parking.

"Needs new beds, soundproofing, and blackout curtains"

Christopher D, Reedsport, United States 16/05/2016

Nice staff but given the things I mentioned in the title, I can't recommend it. The bed was particularly uncomfortable. I could hear neighbors above and beside me. Curtains would not block out all the light. Location was pretty industrial strip mall. I think there is better value elsewhere until these problems are fixed.

"Clean, comfortable,"

Kaybooks, Salt Lake City, Utah 11/05/2016

Traveling through this beautiful area, this was a convenient, overnight stay. Room was clean and comfortable, the staff friendly and helpful. Needs updating but the price was right! Also, we were given a discount coupon to nearby Elmers Restaurant, for dinner and breakfasts.

"Good value "

User 08/05/2016

The staff is great. Right off highway. We stayed one night on our way to California. Hot tub and pool were nice. Breakfast was fine. Room was a bit smelly. Pet odor. A pair of ducks make this hotel their home.

"April 2016 Stay"

Angelina D, lakeview, United States 27/04/2016

For the price that they charge this hotel should be a plus hotel. After our first day we did not get any shampoo, conditioner and lotion. Had to go to office to request lotion. Room was not really clean.

"Decent room, bad customer service"

Victoria T, Spanaway 25/04/2016

We had left our home for vacation later than we wanted, but we were on our way. We called to let them know about our later arrival which would be about 2am. After gas fillups, feedings, and diaper changes, we would be arriving closer to 4am. I called to let them know we would be getting there at 4am, just enough for a quick shut eye to continue our vacation. They girl responded on the phone "You do know that check out is at 11?" I said yes and that we were getting there as soon as we could. I found the girl's response to be rude and disrespectful. I really wanted to be there around midnight, but life happens. Ive always assumed that hotels were a place for comfort and rest for travelers. I guess not. Besides that, the room was just what we needed for a family of 5 (3 boys ages 4, 2, and 6 mo). Nothing fancy or luxurious, just a place to rest our weary heads.

"Older Hotel"

Billy S, Oak Harbor, WA, United States 23/04/2016

Hotel was expensive for the condition it is in need of a remodel. Rug in the room was stained and furniture was old. Was required to pay a pet fee even though the room was beyond any damage he might have done. Breakfast area is very small but items were acceptable.

"Plesently Surprised"

Whitesands13, Victoria, Canada 22/04/2016

One off the best hotels we've stayed in, very clean, great location right off the freeway, clean fresh rooms, quiet. 10% Discount at two of the restaurants close by. Check in was quick, friendly. We didn't use the pool or hottub as we were too tired from our long drive, but it sure looked inviting. Breakfast was very good, lots of variety which is nice for us healthly eaters, my only recommendation, I'd like to see recycle for those breakfast dishes. Great stay, see you again.

"Good but inferior to BW at Medford"

Angeles, Burien, Washington 19/04/2016

Having stayed at the Best Western in Medford, we were a little disappointed in this motel. It seemed a little aged. Lacked wall plugs. Wall plug at desk was covered by a mirror. Nice large king bed. WiFi had bad spells and was not as good as I normally experience at motels when traveling. Room was right over the office with a fair amount of noise from the street outside amplified by it being on a steep road. Pleasant staff.

"Good Stay"

S S, Seattle, Washington 02/04/2016

Clean, comfortable, good breakfast. A bit dated and not as nice as most Best Western's I've stayed at but still lives up to my Best Western expectations and satisfaction. Maybe a bit pricier than I would like to pay for the quality of stay, it was a Saturday night so I guess that explains it. Would stay again.

"Decent Stay"

victoriasurfer, Victoria, Canada 24/03/2016

Good bed, clean and decent value. The hot tub was nice after a 10 hour drive. The hot breakfast was also good. I would stay there again. The room was very clean and it was a location close to restaurants and grocery stores.

"Easy to find, hot breakfast."

Indigo2BFree, Seattle, WA 21/03/2016

Room was good enough, sadly they could not get the outdoor warm enough to soak. Very convenient location, friendly staff. We paid extra for the larger spa tub in bathroom, so I got a nice hot soak after all.

"Just okay"

AndinaAnnie, Portland, Oregon, United States 20/03/2016

The room was clean and the king sized bed was very comfortable, but the walls were very thin. Noise from other guests was enough of an issue that I slept with earplugs in the whole night. The room had very dated decor, and was a bit small, but was fine for a one night stay. The breakfast was disappointing - not many healthy options, no gluten free options, and all of the dishes were plastic/throw away items.

"Nice place to stop."

Angela S, Spanaway, United States 20/03/2016

Our stay was great except for a little mold in the shower area. We were asked to move our truck and trailer away from our room to accommodate another customer. We needed the extra spaces but the parking lot was not very accommodating.

"Clean, affordable stay"

User 18/03/2016

They allowed us to have our pet in the room which was wonderful. We have family in town so we stayed a few days. We were very impressed. Employees were very friendly. Definitely our home when we are in town next time!!

"Best Stay Ever"

User 17/03/2016

I would recommend this hotel to anyone traveling through the Grants Pass Oregon area. I have never experienced a friendlier staff or comfortable beds. After 12 days in a hotel you learn the ins and outs of the staff. Again, I can not overstate how wonderful the staff was and how lovely the rooms were.

"Great People"

Mike Z, Lake Arrowhead, United States 16/03/2016

Just a great hotel everything was so nice. Rooms are very clean with a great breakfast . Went in the pool area very clean we would stay there anytime .Stop by there stay you will be very happy with the hotel and host's.

"Charming BW with close freeway access."

Gail P, Central Coast, CA, United States 15/03/2016

This charming, updated BW has everything you need for a comfortable stay. While it is an "old school" style motel with 2 floors and open, covered hallways, the rooms have been updated with comfortable beds and modern designs, and the exterior is well kept. (The stairs were not covered so in the rain be cautious when walking down the stairs, especially if carrying luggage.) The motel is located within walking distance of two family style restaurants, and easy drive to many others, plus shopping centers too. Our room was on the side facing Hwy 199 and there was some road noise early in the evening but it quieted down by the time we went to bed, so it was no problem. The room did not have a frig or microwave like some BW, if it matters, but we didn't miss them at all. The breakfast was help yourself and even had hot food choices; scrambled eggs, 2 types of sausage, biscuits and gravy, French toast, plus the usual cereals, breads and muffins, yogurt, fruit, coffee and juice. We enjoyed all our selections. We would definitely stay here again if in the area. Location to Hwy 5 is very convenient, unless you prefer to be in a quieter, less busy area.

"Good Location"

Mark K, Saint Helens, Oregon 15/03/2016

very easy on and off I5. Many restaurants and shopping close by. Nice room at a good value, very helpful staff. I would stay there again. Very clean, very little to upgrade to a mini suite, Nice pool and hot tub, that was steaming even in the 40 degree weather.

"Weekend Sporting Event"

KMoney1968, Gresham, Oregon 14/03/2016

We were in town for a high school sporting event and chose to stay at the Best Western as they had a good rate and God reviews on Trip Advisor. The rooms were clean and comfortable and the service was great. The breakfast was better than most free breakfast at other chains. Would definitely recommend and return to this hotel.

"Good for an overnight stay"

like2Ctheworld, Calif. 10/03/2016

We have stayed here before because it is near some shopping, restaurants and the freeway, so it is a convenient place to stay for one night. The receptionists are friendly. The breakfast is ok, the usual things like cold cereal, instant oatmeal, sausage, scrambled eggs are served. There was no fridge or microwave in the room, but there was coffee. Nearby restaurants are Applebee's, Elmer's, Shari's. This stay I found the bed uncomfortable for me, but my husband did not. The room was clean and tidy.

"Very nice stay."

User 08/03/2016

This hotel stay was very enjoyable overall. The room was clean and the beds comfortable. The service was excellent, and the breakfast delicious. The only complaint, and I am sure most people will consider it a tiny one, was that the TV remote had NO mute button! How odd was that? But overall, we were very pleased, and plan on staying there on our next visit to the Grants Pass area!

"convenient, clean and comfortable"

jrciii, Portland 26/02/2016

good Best Western- room had been updated, staff friendly and efficient- close to the Interstate and surrounded by a variety of food options, although the best are in downtown Grants Pass about 5 minutes away.

"Pet area is small and full of staff smoking on break"

Jeffrey V, Central Oregon, United States 22/02/2016

There is a lot of road noise, so bring your ear plugs. The pet area is small and often occupied by staff smoking on their break. I expected an in room fridge, because other Best Westerns that I have stayed at had fridges. The website does not mention a fridge, so my mistake.

"very dissapointed"

Sandy H, Hesperia, United States 11/02/2016

We made reservation for a king bed and they give us whatever they have left. This is not the first time they did this. They didn't care when I called and asked about getting 2 queen beds. Isn't that why you make reservations. Then we still paid for a king bed.

"Good hotel"

User 09/02/2016

I stay here often and it's always the same good quality. I know what to expect and have never been let down. I recommend this hotel when traveling through or as a destination. Nice pool, BBQ area and great free breakfast.

"Discriminatory business"

whimsicalwarthog, Medford, Oregon 08/02/2016

This hotel will not book rooms to locals. A friend of mine that lives two towns away wanted to book a room for his wife and himself as weekend getaway without the kiddos. He booked the room online and they called him back to tell him that he was not welcome there. Bad business practice. I would not recommend this place, there are actually plenty of other options in the area that don't discriminate.

"Beautiful Oregon"

Daniel V, Granite Falls, Washington 05/02/2016

This is a great place to stay and see the area of Southern Oregon. Grants Pass is a growing City and a lot of sites to see around to area. The small areas around there are great (Cave Junction) and not far to held back to town with everything a big city has but not the traffic. I have been to area before and stayed at different hotels but seem to like BW the best. I will be looking forward to going back to area soon.


Ed Z, Salem, United States 03/02/2016

Tried to cancel the morning of but was informed to a new policy requiring 24 hours notice. Small problem at check in. Motel was clean. Room was ok nothing special. No microwave or refrigerator in room and none available. Room on the street side was very noisy with traffic and restaurant traffic. I travel for work and stay in hotels quite often I will not be staying here at this Best Western again.

"Best Western Grants Pass Inn"

User 15/01/2016

When traveling to Grants Pass the place to stay is Best Western Grants Pass Inn. The staff is great every time I go there. Also, this Best Western is close to restraunts, stores, etc. There is always someone in the front office if you should need anything. The room had everything we needed. I would highly recommend anyone traveling to Grants Pass to stay here. I do every time I go.

"Roadside and noisy"

Mike J, Portland, Oregon 14/01/2016

One side of the hotel faces a street and you can hear it all. Maybe other side might be better. Room was clean, but nothing great as well. Bathroom did smell like smoke all throughout the stay. Breakfast was typical and setup like most hotel mini buffets. Will stay at the shilo next time.

"Holiday stay"

Mary M, grants pass, United States 07/01/2016

Great location in grants pass and great service , close to many restaurants the staff is very friendly , Grants pass is a wonderful city many places to see and of course fishing and rafting is awesome

BWGPI, General Manager at BEST WESTERN Grants Pass Inn, responded to this review
Thank you for taking the time to write a great review. We value your feed back. We have the best location, near all shopping and right off the I 5. Hurry back your room awaits you... K Carey GM

"Great suite for a great price!"

Jaclyn-mee, Willits, California, United States 06/01/2016

We rented a two room suite with a king bed and jacuzzi for two. There was ample parking and the vending machines were easy to find. The room was very clean and well stocked. The breakfast was really good for a Continental and they had gluten free toast! We would definently stay here again!

"Same excellence"

User 03/01/2016

This was our second stay at this BW. We had excellent experience just as our first stay. The front desk staff was very friendly, the room was clean, the breakfast was hot and well prepared, the rate was reasonable. Our room was facing Holiday Inn, it was quiet at night.

"Careful Which Side!"

SadSenior, Citrus Heights, California 26/12/2015

Our room was clean and comfortable but VERY NOISY. If you are on the "uphill" side facing Holiday Inn it is OK. The "downhill" side, facing Elmer's Pancake House, gets noise from a very busy street. Racing engines, loud car radios, screeching tires are not conducive to restful sleep. Staff were polite and friendly. Breakfast was pretty good. Noise was only negative, but a big one.

"Great Stay"

Phillip H, United States 26/12/2015

Our room was very spacious, The bedroom was attractive and very comfortable. All the staff were prompt to see if there was anything my wife and I needed. They were most kind when we asked for ideas for going out for dinner. Just a very kind staff and easy on and off of I/5 both north and south bound.

"Better than expected"

McLawyer_Nevada, Las Vegas, Nevada 23/12/2015

Staff is very nice. I was greeted with a good morning every time I was at the front desk. The rooms are modern with a very comfortable bed and soft linen. My room had a flat screen t.v. even though the pictures showed old tube type t.v. The breakfast was scrambled eggs, patty or link sausage, biscuits and gravy, toast, muffins, a full assortment of breads, and fresh fruit. I was in room 143, facing Interstate 5; the car noise was not bad but next time, I would ask for a southside room. I would also ask for an upstairs room as I could hear the people upstairs walking. The Best Western is conveniently next to the freeway and Elmers is a nice family restaurant that is about 100 feet away.

"Great Experience"

Steven M, Gig Harbor, United States 22/12/2015

From extremely professional and helpful office personnel, to strong WiFi, to the quiet, clean, and nice sized room, this was an excellent motel for my purposes. The breakfast quality and type of options was very good. Great access from the freeway, and many nearby restaurants and stores. Easy to find, and in every way, a good value for my money.

"Our go-to motel in Grant's Pass OR"

Victoria D, Virginia 18/12/2015

Comfortable room, accepts Triple-A. Have stayed here before and the staff is very nice every time. Only complaint is that the room was directly over the entry to the lobby, and cars would idle there to check in. I called twice to the lobby to please ask them to kill the engine or move the car; the fumes were being sucked into the HVac unit. Breakfast was included, a nice touch. Noticed that the pool was open, but November in Oregon? No thanks, didn't try!

"Best place to stay in Grants Pass Oregon"

Nancy S, Antioch, United States 17/12/2015

Best Western in Grants Pass is the only hotel we stay at because of the great service and the rooms are very nice. We come up to Oregon a lot and always stay at this hotel for the Excellent service. Only thing I do not like about this Hotel is it sits real close to Interstate 5 and the trucks coming down the hill are always on the Jake brakes, can be bad if you're on the South/West end of the Hotel. I try not to get a room there.


Ted C, United States 30/11/2015

The rooms need to have a refrigerator when they are refurbished. The beds were old and worn out. Otherwise they hotel provided us with a decent place to stay. I would certainly put the hot tub and pool inside where all the guests can use they instead of being outside.

"Worst Western "

nixona, Pahrump, Nevada 24/11/2015

On this trip we have had good luck with Best Westerns, but this particular location left a bit to be desired. When we called to ask about - smoking, pets, availability...we were told the beds were comfortable. Upon entering the room - it was clean , did not smell- as some Yelp reviews had said..... But I knew when I looked at the beds, They probably were Not very comfortable. Laid down around 1:00am , and was in terrible pain by 5:00am ! Our room was 109 - double queen smoking- pet friendly room . Very uncomfortable!!! If you have a bad back this is Not the room for you ! If you have a good back , chances are it won't be feeling good when you leave! We would not recommend staying here , without checking the beds out before you commit to staying . I will throw a positive out here- the shower was nice - plenty of room ( height wise ) as the last place we stayed the shower head was too short for me , and I'm only 5'2 .

"Good night stay"

bob s, Lincoln City, Oregon 14/11/2015

We had a single queen room. It was about what you would expect. It was clean and comfortable. The "view" was of a commercial area so no points on that. But it was just for one night on our way to California.

"Grants Pass stay"

Angelina D, lakeview, United States 12/11/2015

When we checked in it was pretty late at night, so all we wanted was a quick check in process. The staff did that! Quick and easy! I would recommend this hotel to my friends and family. We did not have any problems during our stay. The breakfast could have been a little better but it was still good. The staff was helpful during and after check out.

"Good location"

User 29/10/2015

Nice and clean, we realize we like the hotels more than the motels. Loud outside with window and door right to the parking lot. Otherwise it was a nice stay. Breakfast was missing the waffle machine! Some of the food items did not stay stocked during breakfast.

"Never again!"

OldandTired63, Seattle, Washington 22/10/2015

Spent one night there, Room had an overpowering air freshener smell. About 10 PM when the air freshener wore off the room had an overwhelming smell of either stale cigarettes or wet dog. Had foot traffic back and forth all night banging into the door and other doors. It was quite easy to listen in to the adjoining room's conversations. I almost could have participated in the same. It was a good thing my wife was not with me; we would have been changing hotels in the middle of the night. The capper though, I was there with a party which had rented several rooms. At least two of the rooms ended up with bedbugs. One wife had to go to her doctor to remedy the situation. So when I got home and had already unpacked and put things away, my wife and I had to run all our clothes through the dryer to kill remaining bugs. Never ever will stay there again, I do not want to even get near their parking lot.


Fran B, Reno, United States 20/10/2015

Clean, friendly staff. Old property. Some updates needed. Although easy access from freeway the exit road was super noisy. Loved the 10% off at nearby food venues. Would like to see some updates done to the rooms. Old, and in need of some repairs.

"Great Service, Terrible Bed"

willietino, nj 11/10/2015

Disclaimer: I stayed in handicap room I have been on vacation for the past 2 weeks staying in Best Westerns throughout Oregon and this is the WORST bed and room of my trip. Other patrons at breakfast stated their rooms were comfortable so it could have just been the handicap room although hotel staff stated ALL the beds were replaced recently. Hotel Staff, pool, and hot tub were great. Room was clean but felt extremely cheap and not to Best Western Quality. Best Westerns are normally my first choice for hotels while traveling for quality and safety and this room was below the Best Western standard.


Dana W, Hillsboro, United States 10/10/2015

Great customer service and good beds. Nice clean rooms and hotel. Traveling with 2 young kids and spouse. Quiet rooms to sleep in. Breakfast had a nice variety. Loved the location. Easy to get it and find. Outside was clean. Cars felt safe to leave in the parking lot. The kids loved staying here and slept like babies. The beds are comfy.

"Well run hotel"

Geo60, Southern California 09/10/2015

This hotel staff were all enthusiastic and responsive to our every need. Everything was very clean and comfortable. It is very convenient to many stores and restaurants. They even had a discount arrangement with two nearby restaurants. Tip: ask for a room away from the highway intersection. Consider a seocn floor room and carrying your luggage up the stairs to avoid noise from anyone above you. Rooms have outside entries. Great for anyone motorcycle traveling.

"Excellent place to stay in Grants Pass"

17dennist, Salem, Oregon 09/10/2015

we will be back. Close to shopping. Close to sight seeing. There were coffee shopps near by. A good choice of quality resaurants near by. We will deffinatly be back here. The staff was so very friendly. The pool and all area beautifly landscaped.

"Great stay at Best Western in Grants Pass Or."

Linda M, Flint, United States 07/10/2015

Great value for the price, excellent staff, nice pool and hot tube.. good location many restaurant's and shopping stores. feel safe in the area. We really enjoyed our stay. The area is beautiful with mountain views and wildlife. many actives in the area also

"Great Mattress and low price were the best features"

GritsCa, CA 06/10/2015

Honestly loved the mattress and bed. The room was a good value for the low-low price. The breakfast was below average for a Best Western. Some noise from trucks grinding gears in the morning but not too bad.

"The Best of the Best!"

SherryD555, Brookings, Oregon, United States 05/10/2015

I would not stay at any other place, Thank you B.W Inn,!! You are the Best! The entire staff is A+ with their Customer Service skills matching or beating those of a 500.00 dollar a day Hotel. I would gladly recommend the Best Western Inn, in Grants Pass,Oregon, to any and all, and they are kid friendly,pet friendly, people friendly!! Heck, they got all of the bases covered! I'm very impressed! And continue to be, with each and every stay!

BWGPI, General Manager at BEST WESTERN Grants Pass Inn, responded to this review
Thank you.. We were happy to serve you. My team enjoys all the feedback. Hope to see you soon. K Carey GM

"Not a Bad Place, Just a Bit Noisy"

RoadTrippersWA, Bonney Lake, Washington 04/10/2015

I could stop at the title, but that would short-change the rest of the hotel and its good points (not to mention the 200 character minimum for reviews!). So let's get that out of the way up front...This hotel is a little older (but well-maintained) and has outdoor room entry, which means those rooms facing the highway have little in the way of noise dampening. The walls were a bit "thin", as well - I could hear conversations in the next rooms (not what they were saying - that was muffled) at a noise level that was a bit uncomfortable. I noted this to the front desk as we checked out - not that they could do anything about it - but to note that our stay was not quite perfect. OK, now for the better stuff - The room was clean and comfortable, the staff was friendly, and the breakfast was better than average - waffle, sausage, scrambled eggs, biscuits & gravy, French toast. Refrigerator and microwave are NOT a standard amenity, although it appears they are available upon request (there is an empty spot in the room for them), perhaps for a fee. The wi-fi worked great, everything was in good, working order. There is an outdoor heated pool, which looks inviting on a hot summer day. Elmer's restaurant is in the parking lot. It's good, not great, but we got a discount by showing our room key. Also a Shari's restaurant across the street. Lots of shopping nearby, but recommend driving there. US 199 is high-volume and not real pedestrian-friendly. Downtown Grants Pass is worth the time to explore, especially on Saturdays when the Growers Market is in place. There is good value here, and is at least worth your consideration.

"One night stay"

James B, McKinleyville, CA, United States 29/09/2015

We decided at the last minute that we were too tired to continue for the rest of our trip. We wanted a place for ourselves and our dog that would be clean and convenient. We called while a few minutes away and asked for a room to accommodate us and our dog. We got the front desk of the hotel (not a reservation service). The lady who answered assured us that they had a "pet-friendly" room and agreed to hold it for us. The room was ready when we arrived - clean, and pleasant (not smelly). We were told that the Elmer's restaurant next door offered a discount to Best Western guests, but we chose to eat the free hotel breakfast instead. Scrambled eggs, sausage, biscuits and gravy, french toast, fresh coffee, juice cold cereals and fresh fruit. Pleasant dining area in the hotel's lobby. Friendly staff - attentive but unobtrusive. Consistent with the Best Western quality.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.