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Best Western Mountainview Inn

1024 11th Street N, Golden, V0A 1H2 Canada
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : +1 250-344-2333
4.0 / 5
745 Avis Tripadvisor
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Hotel advantages

Activities

Horseback riding
Swimming pool
Skiing nearby

Hotel services

Air conditioning in the hotel
24/7 reception
Elevator
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Laundry
Multilingual staff

Room services

Hair dryer
Iron and ironing board
Kitchenette
The strong points

Activities

Horseback riding
Swimming pool
Skiing nearby

Hotel services

Air conditioning in the hotel
24/7 reception
Elevator
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Laundry
Multilingual staff

Room services

Hair dryer
Iron and ironing board
Kitchenette

Description

The Canadian Rockies prove an incredible backdrop to this Golden hotel, close to Kicking Horse and just steps from downtown. Enjoy mountain views in the morning, then spend the day discovering downtown Golden. However, for many guests, staying in can’t be beat. With a welcoming indoor pool and an onsite lobby café, you don’t have to go far for the trip of a lifetime. On the other hand, a convenient location just off the Trans Canada Highway makes tours, commutes and travel a breeze. No matter what brings you to this part of British Columbia, where you stay makes all the difference. The Kicking Horse Mountain Resort brings many to the region for winter activities such as snowmobiling and skiing. Golf is the sport of choice during the warmer months. In the summer, nothing beats local whitewater rafting or hiking. It’s an outdoor lover’s paradise, complete with comfortable pillowtop beds after a day’s adventure. Guest laundry is available onsite so you never have to worry about your ski pants, favorite hiking jacket or long johns not being clean and at the ready. Complimentary Wi-Fi is standard, helping guests keep on top of itineraries. Plus, with plenty of parking for winter travelers close to the property and cold weather plug-ins, any time of year is a fantastic time to visit. Those traveling for work make use of the state of the art business centre in this 100 percent smoke-free Golden property. Everything you need for a business trip or memorable vacation is right here, including knowledgeable and local staff. It’s where comfortable, competitive pricing, and convenience meet. Book your British Columbia stay at the Best Western Mountainview Inn!

Customer reviews

4.0
based on 745 guest reviews
Excellent
329
Very Good
243
Average
101
Poor
45
Terrible
27
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Overcharged"
Resort15866428358, 24 Octobre 2024

I feel like I got ripped off on the exchange rate. Paid with my VISA card. all other charges while in Canada on my VISA had an exchange rate of 74 cents American to $1 Canadian with a exchange service fee. This motel did an exchange rate of 88 cents American to $1 Canadian with an additional 4% fee. None of this appeared on my VISA statement. Motel staff failed to explain this transaction to my satisfaction. If it had been run through VISA with their exchange rate and fee my charges would have been about $40 dollars less. Room was nice. Breakfast was okay. This transaction was very different from all my other charges on this trip to western Canada. I will probably carry Candian money with me the next time I vacation in Canada.

"One night stay maximum"
pamthomp33, 13 Octobre 2024

What a soulless hotel in a horrible industrial area. There is little around the area to eat but Ricky's next door provided a reasonable evening meal to 2 hungry and tired travellers. The included breakfast was also one of the worst- Try Ricky's next door if you appreciate a half decent breakfast. I am so glad this was only a one-night stay.

"would stay again"
cm422712, 12 Octobre 2024

Rizza at the front desk went above and beyond to ensure we had a good stay. She was very helpful and friendly. Our room was clean and was equipped with everything we needed. The room was quiet. The beds were comfortable. We enjoyed our breakfast. We would definitely stay again.

"Good choice"
Jesper C, 10 Octobre 2024

We had one night here - you got what you pay for. BW is quite good and the room was large and clean. No view from our room - but we had an excellent sleep and the staff was nice. Breakfast is continental - and the same "all over" Canda and US. We did not use the pool but it looked nice and fresh. The best part was the complimentary cookies in the lobby, gran some in your way in before the next busload arrives. The hotel is a five minutes drive away from some really nice restaurants in town. I will stay again if I ever come by.

"Would definitely go there again"
Zubaida M, 05 Octobre 2024

Everyone was very welcoming and sweet. My room was clean, breakfast was great, the cookies they had with their coffee were delicious. View was great from my room so that was definitely a plus point. Hotel's located at a great place too. Would definitely go there again

"An almost decent value for the money."
howardxp1, 04 Octobre 2024

All was as expected in this hotel compared to most others in the neighborhood. The pool was a bit too cold, but otherwise no problems. Rooms good. Bed spreads good. Friendly staff. Breakfast was decent but one thing was missing - no soy or almond milk. Not even skim or 2%. These days so many people don't want regular cows milk. What was $100 a few years ago is now $200+ , but I guess we all just have to accept the inevitable! Overall, not bad for the money! Howard S.

"Very Nice"
SkimadBristol, 02 Octobre 2024

From the outset we were welcomed by very friendly staff, the rooms were clean and fresh, good parking and a swimming pool. Close to restaurants and information centre. The breakfast was good if a little boring but the scrambled eggs were amongst the best I have ever eaten.

"A Good Rockies Stopover"
RichardElizabeth60, 26 Septembre 2024

Quite a good hotel for a small town. It's not a very exciting area, but this hotel was fine for a one night stay. Easy check in, water given to loyalty members, and free parking. Room was spacious, with coffee machine and microwave. It was nice and quiet, too, with a great indoor pool if you want a swim. Good free breakfast in the morning, and complimentary snacks available in the foyer with coffee. If you are driving the Rockies, would recommend this hotel

"A great facility."
Raymond M, 23 Septembre 2024

We enjoyed our stay, professional and courteous staff, rooms are clean. bed was comfortable with a choice of firm or soft pillows. Complementary breakfast was great. The facilit is excellent, location is close to restaurants and shopping. Plenty of parking.

"Low point of holiday stays"
Deb S, 22 Septembre 2024

Lovely big room but all seemed tired - curtains had holes, carpets worn, etc. Noisy stay with children running around in room above until midnight then woken up by a joker having set alarm clock for 6.05 am. Breakfast a bun fight - decent choice but had to ask for cereal bowls, pushed out of the way by an over-enthusiastic fellow guest who appeared to want a particular apple and finished up sitting in reception area!

"Great Spot to Stop"
Deborahjune, 19 Septembre 2024

This was the fourth time we've stayed in this hotel. it's a good spot to stop while visiting Golden or passing through. It is a close drive to Kicking Horse Mountain and to downtown. There is a nice walking path along the river and lots of restaurants downtown to eat at. Don't miss Eleven22 for the best dining experience - such a surprise! The staff here are friendly, the rooms are clean and efficient and the breakfast in the morning has lots of items to choose from. Comfortable beds and quiet rooms. They are undergoing a renovation and update so we are looking forward to the new and improved hotel the next time we return.

"Hotel nice but long way out of town"
Remmy5, 15 Septembre 2024

Hotel is very welcoming with free coffee and cookies in reception on arrival. Also get free breakfast but this is served in a small seating area in reception and gets very crowded particularly if there is a coach party in. Food choice is limited and you have to clear your own table. Hotel has a lovely pool which was always very quiet but was great for a relaxing swim at the end of a long day walking. We stayed 3 nights. The cleaners didn't provide additional toiletries or coffee on days 2 or 3 so we had to go and ask for these at reception each day. Room is well equipped with large fridge/ freezer and combi oven/ microwave and 2 ring electric hob. However the crockery and cutlery was mismatched and there were no utensils at all, the oven was missing its rack for conventional cooking, the one pan had lost all its non stick and the tea towel was not replaced in the 3 days we were there. The hotel is a long way out of the town with no tempting looking restaurants nearby so we cooked for ourselves but found this to be quite difficult with the items provided. We had a mountain view room which was great ( when the weather allowed us to see the mountains!). We slept with the window open on the first night but there is an industrial site behind the hotel that started work at 2am!!

"Good hotel for a trip to the Canadian Rocky Mountains"
Jet04053822189, 02 Septembre 2024

Great service, clean and tidy, friendly staff, free breakfast, possibility to pack food for the day, free parking. Golden is a good place to go on several day tours to the Canadian Rocky Mountain National Parks. The price per night is a little high but that‘s the same for all hotels in that area.

"Great place to stay in Golden"
Nicholas C, 29 Août 2024

Very nice accommodations, but some work does need to be done. We had a somewhat amusing issue with the bedside table, which had self-opening drawers. We also found that the toilet seat was set rather low, and there was no rail available to help someone with mobility issues get up. Apart from this, the room was really nice and well laid out. The staff were superb, helping with the bedside table issue as soon as we told them. The breakfast was great, with a fair variety of food available. Would recommend this hotel to anyone staying in Golden.

"Great hotel - all the necessaries - would stay again"
Rebecca d, 19 Août 2024

We stayed 4 nights at this hotel, sharing a room with our kids. The room was a good size, air conditioned, the beds comfortable and it was well serviced each day. The bathroom was good - the shower a little on the weak side in terms of pressure, but still did the job. Breakfast was good - a selection of hot items, plenty of sweet treats, yoghurts, cereals, bagels and toast, fresh fruit and a variety of drinks. The staff in the restaurant are quick to refill when things run low and we found them friendly and welcoming. The restaurant is on the small size - which wasn't usually a problem as we managed to get a table 3 days out of 4 - but one day there were no tables at all due to the hotel being so busy. Just something to be aware of if you're on time schedule like we were. A bonus is definitely the pool - we used it a couple of times. It's well stocked with towels, is clean and a good depth. Opening hours for it are also good. It made a great base for exploring Golden - Kicking Horse resort with Boo the Grizzly Bear is 10/15 min drive away, the Skybridge is just 5 mins, and downtown with some good restaurants also 5mins. You can do Emerald Lake from there within an hour. We would definitely choose to stay there again.

"Rare find in Golden !"
michaelsJ1646LC, 09 Août 2024

This hotel is a rare find! Starting with the front desk team - Very friendly check in experience, And the room was in mint condition. All the amenities that you would expect, and located right off the hwy, which was easy to get in and get out of. Enjoyed my short stay here. Definitely the place to stay in Golden ! Hope to be back again soon

"Great stay"
WpgTrvlrs, 24 Juillet 2024

Running out of words to say, the double Queen room, and breakfast were up to Best Western standards. Unfortunately we didn't have the time to hit the pool, but a visual inspection showed that it too was up to Best Western standards. All in all, based on the BW hotels we've stayed in it's hard not to recommend BW.

"Nicely managed and maintained"
Dreamer56084941001, 17 Juillet 2024

I really like this hotel, it has a good vibe. While this is an older property, many updates have been done. The staff are well trained, the rooms are clean and spacious, and the large pool is a gem. Our room had a nicely updated kitchenette. The lobby and pool area are pleasant and have some good paintings that we really appreciate. I would definitely stay here again.

"A very good option on Mountains"
Michael S, 12 Juillet 2024

Nice clean room. Space was good and staff were very friendly. Breakfast here as very good-would rate it top on trip we're on so far. Took a dip in the pool and it was very good. We usually either pick Revelstoke or Golden for stay on trip East and this will be a top option in future.

"Clean"
cparis36, 09 Juillet 2024

Nice clean room and pleasant staff. Front deak got us in a couple hours early to accommodate us getting to a friends wedding in time. We appreciated this so much.

"Over night stay"
keithdclark, 04 Juin 2024

Property was clean and nice. Towels were of low quality, very thin. In room lighting needs updating/grading. Breakfast was very nice but could use some fresh fruit. The hotel was off the main highway and was therefore very quiet. Overall a high rating and a very pleasant stay. Would stay again.

"Can anyone answer the phone?"
sab30, 13 Mai 2024

I've been on hold with the hotel for 20 min and all I get the "on hold " music. Not sure if I'm correct, but answering the phone at a hotel should kind of be a priority. Even contacted the central reservation and they cant get through. Not sure who is working the 10:51 pm shift but may need a little more "coaching"

"Perfect stop"
Norm S, 04 Mai 2024

Everything about this hotel was good. It should be related as a best Western plus not just the best Western.

"hope you don't want coffee"
S9441HHjamesc, 03 Mai 2024

I was only going to stay one night at this "Hotel". The coffee maker in the room did not work I mentioned it to the staff they informed me that it was going to be fixed/replaced. That was fine i had breakfast and checked out. My job got extended and I came back to the "hotel" and re booked another night, I ended up with the same room I mentioned to the staff I was in the same room the night before and explained the coffee maker issue and asked if it was replaced. I assured me it was, got to the room and there was evidence the room had not properly been cleaned the next morning I TRIED to make a cup of coffee and GUESS WHAT??? The coffee maker did the EXCACT same thing it did the morning before I was LEES than pleased. asked for the managers card it was not available. I checked out my job got extended one more day I Choose to say at the holiday inn express down the road. I travel for work and this experience has jaded me it will be difficult in the future for me to choose best western again.

"Breakfast"
Lauren/Brian R, 19 Février 2024

The included breakfast was very good, lots of options from cereal to waffles to eggs and sausages. One of the party is Celiac and required gluten free options. We were assured that there would be options but the morning of there was none but once the owner and manager were alerted to the issue they quickly resolved the issue by the owner going and purchasing a breakfast from a GF facility. They had run out of the GF products they supply and had yet to replenish their supplies. We were impressed how they solved the issue rather than just ignoring it or just apologizing and leaving us to our own devices for securing breakfast. The beds were so comfortable I wish we could have slept longer,

"Over all pleased with my stay"
Trevor L, 05 Décembre 2023

Everything was excellent, Staff was great, clean and functioning facilities, quiet location being just a little off the hwy. would recommend more fruit options at breakfast though, overall a positive experience

"Great option in Golden, BC"
Nicolas L, 17 Novembre 2023

Great hotel w/ pool, right off the main highway. Breakfast is so much better than most of the Best Westerns I have been in. Wifi was good enough for 4K content on my machine. Plenty of room for parking. Rooms are HUGE and really quiet, heating is amazing. Front desk staff very nice and helpful!

"Best in Golden"
Michael B, 17 Novembre 2023

Have been staying here for years as part of my regional stop. Has always been the best option in Golden and continues to get better. You can see the owners and management truly care and are continuously upgrading the facilities. Thank you to the staff and management for your recent Wi-Fi upgrades. This has to be the best Wi-Fi I have ever used during all my years of travel in any of the many branded hotels we use. Thank you

"You should stay here! "
Trek11895316325, 17 Octobre 2023

Great service and the team at Best Western are very accomodating and rooms well kept and clean, it's the classic best western quality! Location is great close to the highway but also downtown. Lots of restaurants close to the hotel.

"Fine"
Jon M, 06 Octobre 2023

About what you'd expect for this level of hotel, nothing at all wrong with it, great pool. The only problem I had was that the sign for it is on the corner and the nearest hotel to the sign is not this hotel! There should be an arrow pointing down the side road a bit so you don't waste time going into the Prestige and them not finding your reservation. Fortunately they seemed used to it and asked us if we were supposed to be at the BW...

"There is a lot of other hotels in the area!"
Karen1616, 30 Septembre 2023

This hotel was just OK.. don't be fooled by the name ... there is not much of a mountain view as the trees in the parking lot block that... Rooms are clean and a good size.. did not use the pool area.. breakfast had hot and cold items. It was just off highway, so it was nice a quiet

"Very Nice--Just off the main Highway"
lockandgo, 17 Septembre 2023

Stayed for just one night while visiting the Sky bridge attraction. Staff friendly on check in. Rooms were very clean, beds comfy, pillows were okay but all were to thick. Maybe one smaller softer one would help. Breakfast was very good. Rates were the norm. Would stay again.

"Clean and comfortable with great breakfast"
Stephen P, 14 Septembre 2023

Easy check in. The room was large and clean with updated fixtures and furnishings. The bed was very comfortable. Breakfast was great with ample selection of hot and cold items. I would stay here again.

"Overall tired and dirty"
skeirgurl123, 14 Septembre 2023

I would not recommend staying at this hotel. The room had visible stains on multple surfaces. The floor in the bathroom was sticky. We didn't use the shower and we opted out of the free breakfast. If the rooms are dirty and unkept, we were left wondering how clean the kitchen would be. I generally believe Best Western provides great value for your money, this location did not reflect the Best Western brand.

"Good nights sleep"
r0bertdicks0n, 02 Septembre 2023

I always prefer BW because the location is good and having a service dog there is an area at the back of the hotel to accommodate her. Breakfast is always with a good selection. I have always slept well when I stay here and nice to see happy friendly staff after a long days work.

"Ugh, try to find somewhere else"
KjellJosteinS, 23 Août 2023

It is a decent hotel if you only need a room for the night, or a pool to relax in. The staff is really friendly, so that´s a plus. But the breakfast experience was not good, there´s no focus on recycling, so lots of plastic and paper cups. The AC and the fridge in the room was very noisy, so turn everything off if you can.

"Good place for a good night's sleep."
Malagababy, 17 Août 2023

We stayed for one night on our way to Vancouver. Comfortable room that was a good size, comfortable beds, great air conditioning and the hotel was so quiet given how busy it was. Good selection at breakfast, friendly staff. Would stay again.

"Bare bones breakfast"
Jenna P, 16 Août 2023

We stayed here in summer 2023 and the buffet breakfast was very difficult to navigate. It was a small space and absolutely crammed with guests. There was not enough tables, people were having to leave the area to find somewhere else to eat. Additionally, by 8:30am they were out of yogurt, eggs, fresh fruit and plates! Many had to wait for the staff (who were run off their feet) wash and bring out more plates. Our room was comfortable, no complaints there. The pool is minimal. No hot tub.

"Below average but ok if its just a place to sleep for the night on the way"
mazmohad, 15 Août 2023

Very outdated hotel, rooms are smelly, bathrooms look like from the 60s. We used as a stopover on our way to Banff. The breakfast was very dry. For the per night price we had paid given we booked 6 months in advance, I would have expected some level of standards especially given this is a branded hotel. But then the options are skim in the locality. Location is great though, safe, convenient with few fast food options around and easily accessible from the highway. Comes with indeed car park onsite. We were ok as it was literally a place to sleep for the night but would not consider if we had to spend a day or another night.

"BUGS!!!! RUDE MANAGER. DANGER DO NOT STAY!"
jane b, 15 Août 2023

The manager at the Best Western in Golden BC (Dylan) was not understanding or helpful and refused to refund me even when I sent pictures of the bugs and the nail (see attached). My family and I stayed at the Best Western in Golden BC CANADA. We found a few ants crawling in the bathroom but thought it was just a one off. When I went to the bathroom I stepped out and had a sharp pain in my foot. My husband ran his hand over the carpet and found a rusty finishing nail sticking through the carpet and he pulled it out. In the morning there were ants everywhere. They were all though the garbage and the food we brought. I told the front desk staff what happened and he said he would give me a refund except we booked through AGODA so I would have to email the manager and they would take care of the bill and the ant issue. I emailed the manager that day and he never responded. 2 days later I emailed again. He refused to refund me the 310 dollars I paid even with the nail and the ants and basically told me I was lying. He did offer me another night stay there but I will never be back to Golden and I NEVER want to stay in that hotel again. It was also my birthday☹ The manager called me a liar and said I was trying to get a free night! ALL THAT WOULD HAVE BEEN NEEDED IS FOR THE FRONT DESK PERSON TO SAY. I'M SO SORRY CAN YOU SHOW ME THE BUGS PLEASE!!! THEN I COULD HAVE SHOWN HIM. INSTEAD THE MANAGER WAS ABSENT AND THEN CALLS ME A LIAR! WHO WOULD WANT TO STAY HERE. DONT DO IT!!!!!!!!!!!!

"Relaxation and Amenities at my favourite Best Western..."
JohnWinBC, 11 Août 2023

I can't say enough about the helpful and polite staff at the Best Western in Golden. They go out of thier way to make my business layover as comfortable and convenient as possible. Totally recommend this destination to fellow travellers, friends and families - forgot to mention that the property is very well maintained.

"What you expect from a Best Western"
ganderandgoose, 06 Août 2023

The hotel is not walking distance to downtown Golden. Railroad tracks separate the hotel from the downtown. Overall the value is reasonable. The hotel room was quiet (no outside or other room noise waking us up). Tip: If you're planning to go to Yoho or Banff National Parks, there is a person run pay station on the west side of Yoho National Park. I suggest using the pay station than trying to buy online and print the park pass from the hotel.

"Excellent service"
anuthind83, 20 Juillet 2023

The room was fantastic. Clean, modern, and had a fantastic view over. The rooms were big. I can't complain about this hotel. The pool was great and all of the facilities were clean and modern. What an amazing hotel. I was greeted with such kindness and this continued throughout my stay.

"Nice first impression didn't last"
bryanweiser, 10 Juillet 2023

Upon entering the room we thought it was nice and roomy and the couch was a nice feature. Stayed 2 nights and after first night the wifi didn't work. Called front desk because the wifi booster in the room wasn't powering on (not sure why room 105 needed a booster as we were 100 ft front front desk) He called me back and said the wifi had been “reset”. When we returned later in the day we found that the bed sheets had been folded over but one pillow was on the couch in a pile with the spare blanket. The coffee and cups had not been replenished and there was a tissue and piece of plastic on the bathroom floor that weren't there when we left. The new towels were left on the sink. Finally the wifi never worked the rest of our stay. The bed was comfy and breakfast was decent but no bacon and the potatoes were undercooked the first morning. I asked if they had plastic spoons so I could take a yogurt back to my room. The lady said no as the food is meant to be eaten there. I asked if I could take regular spoon to my room and she just laughed and said no you can't take that. To sum it up $340 a night is way over priced.

"Poorly kept hotel"
S5274NTrobertw, 08 Juillet 2023

Not clean, and the room furniture, the refrigerator wood stand was sagging and warped, which resulted in the refrigerator leaning to one side. AC air filters are dirty. Also locating this hotel was tricky as there is a directional arrow from the corner street missing. The hotel sign at the street corned misled us to believe the hotel the first one (which is actually a competitor is there) when in fact the hotel was midblock-south.

"Clean and comfortable but pretty average."
DarkBlue1893, 08 Juillet 2023

Spent a night here as we drove from Jasper to the Okanagan. The staff were friendly enough, the room was clean and comfortable. There was a self-service breakfast available which was OK. Overall, pretty average.

"Excellent Rooms"
Bruce F, 05 Juillet 2023

Very nice hotel with what appear to be newly and nicely renovated rooms. My room had a complete kitchen with cookware, dishes, etc. Very clean and well furnished. All staff were exceedingly helpful and friendly. Breakfast was probably the best I have had in a breakfast included hotel. The only two negatives I have about this property are the price, which was about 50% more than I would have thought appropriate and the internet speed which was ridiculously slow.

"Clean, Quiet and very friendly accommodating staff!"
Kim H, 25 Janvier 2023

checked in and was given room and floor promised hotel was super clean as was room and bed pool great for a refreshing swim off the highway so very quiet and breakfast was super amazing - lots to eat staff were all friendly and welcoming

"nice place"
Gary A, 22 Novembre 2022

great room great staff just wish i had known in advance that the pool was not heated. Breakfast was great and location was great for getting on and off the hi-way. If the pool was working it would have gotten 5 star all the way

"Overnight stay"
Johanna W, 04 Novembre 2022

Room was good, staff pleasant, breakfast - wish we'd gone elsewhere! Travelling for business so booked in late, staff welcoming. Sausages in the breakfast tasted and smelt bad so not good. Wish we'd spent the time going down the road for a decent breakfast

"A great and comfortable stay"
22touring, 03 Novembre 2022

The accommodations were comfortable and great. The included breakfast was quite welcome and had a large assortment to choose from; the only addendum would be if there were a few vegetarian options available. Rooms were clean and well maintained.

"Well up to Best Western standards"
wakeupjames, 09 Octobre 2022

After a long drive thanks to a road closure, a friendly and efficient check in was very welcome. The hotel was in good condition, had a very attractive swimming pool, and a typical motel hot breakfast. There was plenty of parking. Our room was clean and had everything we expected. Even though Golden is, among other things, a railway town, there was no noise in our room from outside. I would be happy to return when next in Golden.

"Dated, not worth the price"
599jaime, 23 Septembre 2022

Hotel is at a decent location, but is dated and overpriced. All the floors were dirty and sticky. Bed was actually good, and we had a good view. Tables for the breakfast were all dirty, and they used cloth table coverings. In my opinion, keep looking unless you like 1970's vibe hotels

"Overpriced but decent"
Trek561321, 21 Septembre 2022

I've been to many best westerns however,this one was overpriced for what we got. Beds - good Room - cleaned Breakfast - poor. lacking staff for food. One kitchen staff member for cooking, cleaning, garbage and maintaining food stations. Staff was friendly.

"Golden mountains"
Val H, 17 Septembre 2022

Enjoyed staying at the Golden Best Western! Check in was quick and easy! The room was clean and very comfortable! We had no problems with the wifi! There are family restaurants within walking distance! Breakfast is provided and had a wide variety of hot and cold items!

"2 nights in Golden "
Essy_Sunder, 16 Septembre 2022

Nice hotel to stay at. Clean and comfortable. Breakfast included, and had a wide selection. Unfortunately the waffle maker must be broken because I tried 3x and all times it came out raw and stuck on, despite spraying it first and following all instructions. I felt bad for the staff that had to clean it after each failed attempt of mine and other guests. Great location, lots of restaurants and fast food in the area. The complimentary cookies in the afternoon were a lovely touch. Overall, a great 2 night stay

"Worst Service from this place and the manager Riza on Sep 4th at 9:50pm"
jihwanl2022, 04 Septembre 2022

I stayed this place with my parents first visited in Canada, Even though we drove 11hrs from Vancouver, we all were excited until we got a service from this place. Bathtub drainage got stuck so badly and water didnt flushed at all. I had to get out of the bathtub in the middle of shower and went down to the front desk. There was a manager Riza. She didnt apoloized at all and stared at me like “so what?”. I had to show the pictures and finally she came to the room with some tools which looks doesn't work at all. She stepped on the foot tower with her shoes. She started touching the tool on the drainage and made a sound like she is doing something. Unfortunately she was not a good actress; her acting was a deception of me and my parents that we have to stay in the room. I waited for her making the sound for few mins and asked her if there are any room available. She said there is no room and had to wait until the plumber come tonight. Waiting for the plumber TONIGHT?!?!?! Me and my parents have been waiting for her and her plumber at 10:40pm in the lobby with stained with dirt and sweat. When the plumber arrived She just pointing at me with finger and asked him to follow me.. thats it. Plumber were very nice and fixed in a minute and gave me the towel. When I asked the tower she laughed at me. I cannot believe her attitude, and it happened to me and my parents… The reviews on Booking is not reliable. Avoid this place.. No apology but all you take your time and money at 11pm with

"Great employee"
847rupap, 04 Septembre 2022

I'm giving this rating full marks because of the excellent service I received from the front desk employee named Riza . She gave superb service not only to me but I saw her with all her guests and she was so polite and professional. She is an asset to this hotel and o would come back to stay here just because of her. This employee deserves special recognition as she juggled so many tasks with a smile on her face. Thank you Riza for all you do!

"Comfortable, clean and quiet"
Susan S, 03 Septembre 2022

We enjoyed a one night stay last week. Hotel staff are friendly and helpful, the room and beds are very comfortable, and clean. Pool is quite large. Breakfast was very good. All in all, a good place to spend a night, but with so much to do/see in the Golden area, it's worthy of a longer stay.

"Clean hotel with spacious rooms"
WestwardWanderer206, 30 Août 2022

The hotel was very clean with a surprisingly large room with mini frig. Had a nice pool and was located near the downtown area of golden. Breakfast was good with a waffle and pancake machine and other hot items. Staff was nice. The only thing I will note, which may sound strange, is that the toilet was tiny. It was at least two inches shorter than the standard toilet. My husband is tall and I have bad knees, so we both had some issues. Other than that one issue, it was fine for an overnight stay.

"Nice and friendly"
vfcl2022, 29 Août 2022

Starting from Mayra ( front desk ) was amazing very helpful and went out of her way to find the room that would be a good fit for our family and budget , and for breakfast restaurant kitchen staff was very good made sure everything was well stocked and warm despite the dinning was full of people

"Clean and comfortable rooms"
Jeremy T, 24 Août 2022

Friendly staff and a clean and comfortable room. The pool is nice and the location is easily accessible from the highway. Stayed here last minute and were accommodated by the front desk with ease. The rooms matched what was being presented on the website. The breakfast area was a little cramped and with the hotel being busy it was not easy to navigate. Not enough of a reason to not stay here again.

"Amazing and clean"
hamandducky, 22 Août 2022

Honestly was an amazing stay. We had my hubby and our children as we had a blast. When we checked in they were amazing in helping me figure things out. And even had a playpen setup for us when we got there!!!!

"Expected better from this chain"
Catherine K, 18 Août 2022

We arrived in Golden as a convenient stop on our drive from Vancouver to the Rockies but other than the Skybridge Golden didn't have much to offer and this hotel made us wish we didn't stay there! The room smelt of cigarette smoke, which they tried to conceal with what they called an “ioniser” which we think was just spraying some mint into the air which was also unpleasant. The bathroom wasn't cleaned properly and had leftover soap in the shower from a previous guest. We didn't touch the breakfast apart from the cereal but were very disappointed that the hotel wasn't more environmentally conscious as it had only polystyrene cups for hot drinks and plastic cups for cold- no mug or glass in sight! Wouldn't recommend staying here but also wouldn't recommend staying in Golden.

"Ok - nothing special"
woodmister, 13 Août 2022

Rooms were small. WiFi was very slow. I rented three rooms. All had issues. Ours lacked towels. I ordered and paid for four occupants but got towels for two. Breakfast was standard but the staff was friendly. Seating was limited, insufficient, actually.

"It was okay…"
nicolenG6655NY, 06 Août 2022

There is probably a nicer hotel. Pool area smelled strongly of chlorine and was cold. Breakfast and beds were great but rooms do show wear and tear. Lady at front desk was a bit rude upon arrival but man behind front desk in am was pleasant. Okay for a quick overnight stay but wouldn't stay longer.

"Great stay"
E7354APevap, 23 Juillet 2022

Enjoyed my stay here. The hotel was very quiet didn't hear any noise outside or from the hallway, bed was comfortable and room was clean. It was easy access off the highway and close to several restaurants.

"Just alright"
cyeson, 22 Juillet 2022

Good location. Spacious Room. Beds comfortable. But this is just alright, nothing special. The pool was closed when we stayed there. Breakfast was also standard. Our sofa bed was lacking a flat sheet. It was a good stay for one-night as we were just passing through.

"Soggy peas, anyone?"
P231FWleahr, 21 Juillet 2022

We always stay in Best Western's. Rarely have issues or let downs, so maybe time was due. First, there was a bag of peas in the hotel fridge, and there were no bottles of water in our room when we arrived. The bathtub didn't drain. . . We showered and it slowly filled up, the same issue with the bathroom sink. If the room HAD been cleaned properly, the peas would have been found. The front desk clerk was not helpful or sympathetic at all. And tried to give my husband two bottles of water as an apology - they should have been complimentary to begin with. And then she called out and reprimanded the housekeeping staff in the lobby while we stood there. If we didn't have all our upcoming reservations booked already with BW it'd have been easy to never stay at a BW again.

"The Darn Road Closure!"
yyyzzz_utah, 18 Juillet 2022

While the hotel is NOT fully responsible for our plight, we are very disappointed that we were not informed about the full road closure on TransCanada Highway 1. We were forced to do a 3 hr detour at NIGHT. We not only polluted the air and wasted time and gas, but nearly killed a bear and got in an accident. We did not reach the hotel until 3am. Washing machines need cleaning. The Internet is unstable. Breakfast is fine. The room is clean.

"Good one night stay, would repeat "
Sara B, 16 Juillet 2022

The rooms were immaculately clean, but the breakfast table cleaning was not keeping up with the turnover (hotel was fully booked). Breakfast buffet had a good selection of hot and cold items. Early check in not available due to a combination of busyness and staffing.

"Clean but needs an update."
kedfcc, 21 Juin 2022

Although hotel was clean and staff was friendly, hotel is old and run down. It needs to be updated. Room coffee pot was horrible. Lobby was pleasant and seemed newer than rooms. Breakfast was terrible. Bacon was limp and swimming in grease. Potatoes were floating in oil.

"Clean and comfortable."
rossl248, 15 Juin 2022

Immaculate room, nice staff at check-in, excellent breakfast (as was the breakfast room), superior bed (although I do not sleep well in hotels - my issue, not theirs). Location was close to off-site dining (good choices).

"Great Service"
Michael W, 12 Juin 2022

Very good service. From check-in to check-out , service was above and beyond. We were given an upgrade on our room size and location with-out requesting it. The front desk clerk came quickly to repair our television. She even called Shaw Cable, but with no success, She even opened the vacant room across the hall so we could watch television.!!! Super pleasant and tried to keep us happy. Breakfast was included and was very good. Highly recommended and very clean. Big indoor pool too !

"Exceed expectations!"
Christine C, 10 Juin 2022

Very happy with our experience! Staff are all friendly and very accomodating! Our room is very clean and superb full breakfast ! Air conditioning is working well and pool is clean too! Will definitely stay here again!

"Average place"
Karen9872020, 05 Juin 2022

Clerk was helpful and efficient on booking, check in and check out. Hot breakfast was provided and good choices and amounts available. Paid extra to have our 10 lb dog stay and disappointed in the cleanliness of the room. Obvious dog smells and stains in the room. Should have been able to get same standard of room cleanliness as other guests especially since you pay extra for your pets.

"WORST water pressure EVER!!!"
somename, 24 Mai 2022

I have only 1 complaint about this hotel. It had BY FAR the WORST water pressure in the shower of ANY hotel I have EVER stayed at. It was as if someone was dribbling water using an eye dropper. EVERY person in our group commented on it. For that reason alone, I would not stay there in winter - there is no way your could take a hot shower to warm up after say a ski day. Everything else about the hotel was excellent. Very clean, good sized rooms, friendly staff, comfy beds, excellent breakfast. I'd give it 5+ stars, for this type of hotel, but 0 out of 5 for the shower. O averaged that to 3 for the room rating.

"No towels?"
243allisond, 10 Mai 2022

Waited a long time to check in at night as the employee was on the phone (making another reservation). Room was VERY cold. Bed linens were clean but the surfaces didn't look like they were cleaned. No towels, my daughter went to the front desk to get some. Minimal soundproofing. Breakfast was a lovely surprise, lots of options and the potatoes were amazing! The breakfast staff was attentive and morning front desk staff was friendly!

"clean and quiet"
MichaelFarnsburger, 23 Avril 2022

It was clean and quiet, close to amenities. It is in a rather industrial area with less than attractive surroundings (but so is most of Golden). The supplied coffee was very good, much better than most by far.

"Golden Best Western"
bglencr0ss, 21 Avril 2022

Nice hotel, good access to TCH and places to eat/gas, usually stay at Best westerns on road trips as I like the consistency between properties. Comfortable clean room, quiet location, friendly front desk staff

"Best western golden"
rodjturnbull, 03 Avril 2022

Very clean, good location staff was very friendly. Was on the road early so I missed breakfast but staff offered to do something up for me….. that was special in it's own right ! Bed was clean and comfortable

"Good Enough"
Turtledoves, 01 Avril 2022

Would give 3.5 if I could We love Best Westerns so didn't hesitate to book this one on a one night stopover in Golden. It's clearly an older hotel that has been renovated which is fine. Breakfast was great, lots of hot food selection, great coffee! Hotel pool was far too cold and there is not a hot tub. Something that we didn't know ahead of time and was a bummer. Our kids are pretty apt to swim in any temp but they were shivering within a few minutes. If it were warmer it would be lovely. Location was great and quiet. Never heard any other guests and the beds were very comfortable. Overall we were happy with our stay.

"The #1 choice in Golden."
443FrankV, 05 Mars 2022

This hotel was excellent value with amenities, view of kicking horse mountain and room size. Staff were amazing managing COVID protocols especially with breakfast area. The full breakfast included with your stay is amazing and makes this hotel a topic pick. The hotel was full with high school provincial ski teams, and the rooms and doors all well designed for quietness. We rented the family size room and with all our ski gear was a welcome site for space at just over 700sqft. if I can point to one opportunity is perhaps creating a ski locker options. With all the skiers the amount of ski's and snowboards being packed around will eventually result in more maintenance needs on hallways and room walls and carpets. Perhaps create a ski locker system on the main floor to help store skis outside of rooms, and having to carry them throughout the hotel.

"Disapointing"
MJS112233, 29 Décembre 2021

The hotel itself is decent. Not too outdated. Room was clean. Hallways and lobby were very cold. We chose this hotel in Golden for its pool. However, the heater in the pool must have been broken as the water was ice cold. There was no way we could swim in the frigid water. My kids were very disappointed.

"Great service"
joedelaplante, 02 Novembre 2021

We arrived in Golden earlier than expected with our dog, and Darwin was incredible at helping getting our room early and giving us a great experience. Our room was nice and big, clean, and comfortable, and the breakfast on our way out was great. Thanks Darwin!

"Slow service!"
Bonnie G, 29 Septembre 2021

Check-in was slow as the two women were talking while I stood waiting! Our TV did not work so we called front desk, which took 2 hrs of waiting and another phone call for someone to come and use a master remote to turn it on! She did nothing to fix or exchange our remote so we had to unplug everything to get it to turn off. Coffee maker is placed in a corner by TV and no where to plug it in. Breakfast in the morning was plentiful but buffet style during COVID. They did give a $20 reduction when I complained about the TV situation at check-out! We probably won't stay at this hotel again!

"Riza is the reason why we stayed at this hotel."
329hardikp, 21 Septembre 2021

Shout out to the owner or manager of this hotel, please keep the great asset you have in form of Riza. Very smiley, co-operative and she offered us everything she could in terms of supplies and all. She is very informative and knowledgeable. She could be a great asset in future if she holds a manager position as she knows everything. Breakfast lady was also nice. The room was very comfy and lovely. My family loved it. I will definitely come back to see everyone again. Thank you BW golden.

"nice hotel but bitchy staff"
larpal1, 13 Septembre 2021

the hotel itself was nice and clean we had our dog and the hotel had a nice large grassy area in the back with doggy bags and garbage... the continental breakfast was hot and tasty... when we checked out the lady at the front desk was very bitchy and just threw the papers at us the women working serving breakfast werent much better

"Finally, a hotel that gets things right"
Hither-and-Yon, 25 Août 2021

After a less than satisfactory stay at a Best Western somewhere in Florida a few years ago, I quipped that instead of "Best Western" and "Best Western Plus", only the best hotels in the chain perhaps should be labelled "Best Western" – and the others only "OK Western", "Good Western", "Better Western", as appropriate. Accordingly, as we were crossing through Golden last week and needed a bed for the night, we booked this Best Western with some caution. We needn't have worried. Clearly, the Best Western management (or perhaps only this particular franchisee) have been listening, and have improved their game. The lobby is inviting; the room spacious and well appointed. USB recharging stands on the bedside tables, and reading lamps you can read by (hurrah!). A pool. A highly solicitous receptionist (Darwin). And best of all: a buffet breakfast with metal cutlery (like the old times); 3 types of cereal; excellent scrambled eggs; the crispiest bacon you have ever had; sausages; a wafflemaker; a toastmaker; a pancake maker (!); yoghurt with multiple toppings; tea, coffee, and juices. The only faults: a mysterious lack of tablespoons, and no black tea, only various herbal teas. Easily fixed.

"Fantastic Experience"
adaptB8403FR, 21 Août 2021

The hotel staff were very kind and helpful and they greeted us every time we entered the hotel, the staff were also helpful enough to tell us the road conditions in B.C.. The rooms were very clean and the lobby was sanitized frequently to help keep everyone safe. Definitely would recommend to friends and family as it was a great and comfortable experience.

"Best Western Aug 2021"
clnavratil2021, 03 Août 2021

Room was average, sort of dated. Did have a odd smell in the room which maybe was related to the forest fires in the area. $258 (tax included) for a nights sleep seems a little on the high side. The service was good though and so was the breakfast that was included in the price as there was lots of choices.

"Will not stay in Golden again"
FamilyC466, 02 Août 2021

We got to the hotel to find the whole town was without Internet. That isn't the hotels fault but it was the beginning of a very disappointing stay. The vending machine was out of pop except for ginger ale and coke. Then we woke up to find out breakfast was limited (an understatement) because they didn't have enough food for all of the guests. One of our children has celiac disease and couldn't eat anything from the breakfast “buffet” except for over boiled eggs. Our other child had cold potatoes. The rest of the options were dry cereal, milk, cookies, and toast. We had to go get gluten free hash browns from McDondalds as everyone was hungry. My complaint is that we paid for a breakfast we didn't receive due to poor planning. There was nothing done to compensate for these issues which was disappointing and not at all hospitable. I've already warned family and friends not to stay here

"Great base camp"
Frank v, 01 Août 2021

Our stay at this property was very good. Rooms were very clean and straight forward. Management was very helpful to ensure all three rooms in our party were together. We needed an early start so we were glad to see a hot breakfast buffet open at 6:30am. Standard fare but ample quantities so everyone was well-fueled. Not right on the highway so not terribly noisy but cannot escape the sound of trains - it is Golden after all!

"Average property in Golden"
GautamGoglani, 30 Juillet 2021

Room rates not worth the location and services available. Located just off the Trans Canada Hway. Minimum and basic services only available. Staff not apt to meet or exceed your expectations. Good from transit hotel or as a motel point of view.

"Clean Operation"
kwr692021, 12 Juillet 2021

Clean and well kept. Pool was well maintained. Ample parking. Good hot breakfast. Pleasant staff in all areas of the support team. All were happy and content and clients didn't make them testy by asking for assistance or amenity top ups. Mattresses need changed out in our room anyway.

"Nice Hotel"
WingRider2011, 10 Juillet 2021

Nice hotel, clean and comfortable. Nice polite cordial staff that we encountered. Didn't use the pool but it looked awesome. Beds were excellent. Breakfast was the usual and ok. Lighting could improved in parking lot. Will stop again for sure.

"Nice location, comfortable room but expensive in comparison with their star status"
Climber735721, 29 Juin 2021

The location was very convenient, the rom was cozy and comfortable. breakfast was acceptable. But the hotel fare was very high in comparison with their star status. If even they could exclud breakfast, their fare could have been reasonable. It's actually like a motel. All the trailer drivers were parking there.

"Clean and Quiet"
smurf2014, 19 Mars 2021

We can always rely on BW to be clean and taken care of. Comfy beds, pillows, large room and TV. Breakfast was grab and go which was ok. Had a good nights sleep as very quiet. Easy quick check in. Definitely recommend.

"Very good property. Very well managed."
j0hn2025, 13 Mars 2021

Hotel might not look much on the outside but it is a very good choice while in the area. Very clean, updated rooms. Amazingly hard working staff. For the current pandemic conditions they are doing an absolutely amazing job. Clean and newer linens. Very clean bathroom Would definitely recommend.

"Good assortment of grab and go"
maplemandy7, 03 Mars 2021

The swimming pool was super clean. Given covid restrictions the grab and go goodies hit a home run compared to other best westerns. The rooms were a bit outdated and could have used a bit more care. Given the train behind hotel it was a bit louder than anticipated but a given due to location. Heating units are a bit hard on the ears but overall the staff were on top of areas that fell short. Lots of care and concern with staff. The breakfast assortment was super !! Common areas were welcoming.

"CLEAN ROOMS FRIENDLY STAFF"
wiseold123, 08 Décembre 2020

clean rooms friendly staff any issues were taken care of as soon as there brought to the attetition of staff the pool was clean and overall hotel was to our liking. we were traveling an after 12 hrs and 1000 kl was great to stop

"Disappointed"
Ontheroad_112020_, 12 Novembre 2020

The first room we were given wasn't cleaned (towels and sheets on the floor and garbages full). The second room was still under construction and didn't have a bed, but it appeared someone had been staying in the room as there were towels on the couch and egg cartons in the garbage. The third room was fine but after the first two rooms we wouldn't have stayed if we didn't have a non-cancellable reservation. Overall not the standard you'd expect of a Best Western.

"More Light in a Cave"
garypU8386FL, 07 Octobre 2020

I stayed here for one night in October 2020. The hotel and service were fine EXCEPT for the room being so dim it was more like a cave. There were three lamps and a ceiling fixture and all of them must have been furnished with 25W bulbs. I literally had to use the flashlight on my iPhone in order to read after dark in the room. I don't know if the owners are trying to save on their electric bill, or foolishly thinking they can have an effect on the environment but I won't stay here again. I'd suggest anyone who wants to should bring a lantern. Also, there was a nice spider building a web in the lampshade next to the bed.

"Best Western Golden BC"
Marie500122, 19 Septembre 2020

Very clean, very comfortable bed, clean swimming pool. No hot tub. No on site restaurant. Excellent staff. Enjoyed our stay very much. Will stay here again. For the golfers.....you get $10 off on green fee if pay thru hotel.

"COVID Safe Stay"
William M, 09 Septembre 2020

We had a voucher through BW points but the emails I received fro BW head office were confusing. The lady at the front desk sorted it all out quickly and we were checked in in no time. The premises was very clean with hand sanitizers well placed. Breakfast in the morning was grab and go but there was some options and it hit the spot.

"Best Western Golde"
Z5884OYwilliame, 03 Septembre 2020

Lovely large clean rooms with very comfortable beds and bedding which results in a good night's sleep. Because our stay was during the pandemic, staff were going the extra mile to keep their guests safe which meant a lot to us!! Front desk staff were extremely helpful and friendly and we even got a welcome gift.

"Not the Quality We are Used to"
edn636, 22 Juillet 2020

On our vacations, we do regularly stay at BW hotels. This one in Golden is getting old and is sorely in the need of a renovation/upgrade. The pool area, which was not available when we stayed, looks old and outdated. No hot tub?? The sleeper couch in our room was old and very uncomfortable to sit upon. My wife complained about the cleanliness of the sheets. Mattress was mushy and uncomfortable We have stayed at so many other BW hotels and the quality level is so much higher. What we paid for a night stay does not equate to what we are accustomed. If we are ever staying in Golden again, we will not be coming back. Special note, I believe this hotel has one or two luggage carts. More carts are required.

"Great stay!"
JodiandFamily2020, 13 Juillet 2020

Room was clean and quiet. Beds were nice. Pillows were a little too puffy for us but my 8 year old loved them. Pool was closed, looked like they may have been working on it. Breakfast wasn't the continental one due to Covid, it was bagged. Water, banana, granola bar, small muffin, 2 pack cookies. We ended up having to go out for breakfast.

"Just OK"
andreafelfoldi, 08 Juillet 2020

The hotel is old and needs updating, the room was clean but the bathroom sink was backing up/clogged, had to request a late check out 4 times before it was finally acknowledged as a request. It was ok for a quick one night stay, wouldn't stay here if I was there for a longer period.

"Covid"
gordw442, 13 Juin 2020

Great place to stay. Rooms always cleaned to above standards.Stay here for work purposes. Safe clean and handy truck parking. Front desk staff extra helpfull. Its to bad the breakfast isnt open but always get a grab n go.

"Golden Best Western"
Shenandoah D, 21 Avril 2020

Best Western in Golden is an excellent location en route between Lower Mainland BC & Alberta. My family & I frequently meet in Golden when we are travelling to visit each other. Always an enjoyable stay & always excellent service.

"COVID 19"
lanadave2019, 07 Avril 2020

Very grateful that the BW Mtn. VIew Inn has remained open for those of us needing a place to call home while being out on the road, being of service to the essential services. May others see this and make use of your hotel.

"Disgusting stay"
marysP7601SA, 03 Avril 2020

We checked in on March 9th. A gentleman, whom I assumed was the manager, said he would check to see if the room was ready & came back & said it was. Girl ran through my credit card for more than the room was, however, that is standard practise. We parked near the back as I asked for a room near the door for my husband who has trouble walking. We are both Seniors. On the side of the hotel the water in the parking lot is almost up to the bottom of the door if you have to drive in the centre. I walked to the front & got a luggage rack, and we loaded the rack, going through 2 heavy doors to our room. We unpacked our necessary items, I sanitized the whole room, and we sat down to watch TV. TV has no signal. Called the front desk, & she said that she would come and fix it. No fix, so said the guy would be out in the morning. We said we wanted TV so she said we could move to another room. We had to repack, and move to the other room, carrying all our things. Mostly I did as it is hard to carry suitcases, cooler and balance a cane. I cleaned the room again & decided to make popcorn. Microwave does not work very well. took 10 minutes to make popcorn. Supper which I had brought was 20 minutes. When I went to the front to tell the girl and she said I could use the Microwave in the front. When closed the bathroom door, it was filthy behind it. Next morning we got up and the little coffee maker would not work at all in the room. Next morning my husband walked to the front, & told the girl what had happened the night before & she said the manager was not in, but gave him Maneesh's email. My husband could not stand any longer, & so did not check out or get our corrected bill. After contacting Maneesh twice the next day we are still waiting to hear from him. I sent my review from BW as to how was our stay. They contacted me with an email saying they were sorry the microwave and coffee pot did not work & the bathroom was dirty behind the door. No mention of TV or the inconvenient move. And I should call them & talk about it. Talk about what?? How they have cleaned the room, replaced the Microwave & coffee maker, adjusted our bill?

"Decent Moderate Hotel"
tcmark, 14 Mars 2020

This hotel appears relatively fresh and decently appointed. I asked if it had been recently built but they said no, it had been remodeled in the last couple of years. Rooms are good and the facilities are what you'd expect with the exception of no outdoor hot tub, which I was hoping to use after a day in the slopes of Kicking Horse Mountain. There is an indoor jacuzzi next to the indoor pool that was inundated with kids running around. The breakfast was better than expected with pancakes as well as waffles, eggs, sausage, bacon, etc. That certainly can save you some money, particularly for families. My only true disappointment was the absence of maid service. While apologetic, the front desk staff only offered a few extra towels and no consideration for the inconvenience. That's a training issue. All said, I would consider returning to this hotel for a future stay.

"Nice hotel"
acshelco1, 26 Février 2020

2nd time stopping here. Nice clean rooms my son used the pool before it closed and enjoyed it. Nice large selection at breakfast. They are on top of replacing any items that are close to running out. Overall a good place to stop with the family for the night

"Excellent stop, again."
norah220, 16 Janvier 2020

My husband and I always stay at this hotel when we pass through and are never disappointed. The hotel is very clean, staff are polite and friendly and the breakfast is probably the best hotel breakfast we've had. That salsa is delicious and Cesar is cheerful and attentive. Always a great experience.

"Don't judge a book by its cover"
jscl2020, 03 Janvier 2020

This hotel doesn't look like much as you drive up after being on the winter roads. The interior makes up for it. It's is bright and open. The pool is off that area as is the breakfast area. Pool could use a cleaning. The breakfast was a nice mix of hot and cold with waffles. The rooms are updates and clean. Kids complained the wifi was slow.

"Perfect Family hotel"
365janeneb, 31 Décembre 2019

This is our second time staying here and I would not stay anywhere else! The family room is perfect for our family of five. The staff is professional, helpful and very accommodating. The hotel is VERY clean and in a nice location. Wonderful Breakfast is included. All this for VERY reasonable prices!

"Fair price"
kaushalarsh, 30 Décembre 2019

It was a very good experience based on the price that we paid. I would definitely recommend this hotel. The breakfast served by Cesar was great as well. The rooms were clean and well maintained. The location was great too.

"Happy with Best Western Mountainview"
Daveowens71, 29 Décembre 2019

I checked in late on my way through the pass on a snowy night. I was met with a friendly desk clerk, clean ,room and well lite parking lot. My bedding was very comfortable and the breakfast was great with lots of variety. I would definitely stay there again.

"Snowed in"
679curtissl, 27 Décembre 2019

I had planned one night just as a severe winter storm blew in. Ended up spending three. The staff all went out of there way to accommodate myself and my dog to be able to stay the extra nights. The breakfast is extremely good, hot and cold. My only complaint was I booked a pet friendly hotel and even phoned there booking service to make sure. When I got to the hotel it wasn't a pet friendly room but staff were very good about it and made the changes needed. Even supplied pet treats.

"Great stay once again!"
Jenny E, 24 Décembre 2019

Great stay once again! Rooms are super clean, breakfast was hot and delicious, hotel staff are friendly and caring. Every stay here is enjoyable, and we stay here every time we come through! Breakfast buffet has great selection, the pool is always clean, and the rooms are lovel . We'll be back in a few weeks!

"Gem In Golden, BC"
Kathlene M, 23 Décembre 2019

A pleasant surprise to stay in this hotel. Updated lobby, breakfast area and pool all quite clean and bright. While room decor is a bit dated everything is clean and in working order. Parking is free and plentiful, also free breakfast buffet which was just fine. It's FREE, people!

"Good old hotel"
Don M, 17 Décembre 2019

It isn't a new hotel, but it has been renovated. The breakfast is pretty good and the cook there genuinely cares about the food and wants to know how it is and what more he can do. The beds are made weird as if for very short people. It's impossible to get the blankets over your shoulder without untucking everything and starting from scratch. The toilets are round, not oblong, which I, as a male, object to and find rather gross to use. But this is an older hotel and I guess switching out the toilets was not a priority.

"Amazing surprise"
shirls-ann, 16 Décembre 2019

We ended up staying in Golden because of adverse weather conditions. We spent an hour trying to find a non-chain accommodation. Finally gave up and called up the Best Western. Great price, super quiet, excellent beds, great bathroom. We could hear a bit of noise through the walls, but not bad. Staff was friendly and helpful. Everything was clean. Breakfast was fantastic with lots of variety. Staff kept the eating area clean and tidy. It was absolutely great.

""Excellent Hotel to stay""
chandresh g, 14 Décembre 2019

Front desk girl was very kind and really helpful. She changed our room to mountain view as per request. Lots parking space behind the building. Hotel was quite. The room was very clean as well as bathroom. Indoor pool available. Highly recommend to stay here.

"Good stay"
Grant M, 10 Décembre 2019

Room was clean, front desk girl was prompt and professional, location was good for me right across from the smoke house restaurant-great place! Check out was express so no issues. The buffet breakfast was one of the best if not the best l have had at any hotel for free. I wish l was more of a breaky eater. Great place for Golden and will def be back.

"Good stay"
davidwX9020YB, 08 Décembre 2019

I stayed here for three nights while in town for business. The staff were all very friendly and professional. The room was clean as was the bathroom. The bed and pillows were comfortable. The daily breakfast was very good. Would stay here again

"Golden, BC"
Karizzma, 03 Décembre 2019

Staff is very helpful, kind, and attentive. I checked in with the mobile app and was offered express checkout. Everything went smoothly. Very comfortable room and bed. Peaceful environment. Extremely clean and well maintained. I was very impressed with everything. Patricia, Banff, Alberta

"Great Hotel"
dangu, 16 Novembre 2019

We had a great stay. The rooms are big and clean, and there are plenty of parking spots outside. It's the typical BW experience. The breakfast was the best part of the stay - delicious, and with a warm welcome from their friendly chef!

"Hidden treasure"
RustyKam1, 10 Novembre 2019

A small clean building on a side street that surprised us and at the same time treated us like long lost friends similar to the location at Airdrie Alberta. We are very pleased too bad the hotel at Jasper does not share the same class.

"Home buying trip."
rgray317, 05 Novembre 2019

Stayed here while looking to buy property. Clean, comfortable room. This inn is well maintained and kept clean around the outside. Great breakfast. Great view. Nice indoor pool. Friendly staff. Recommend to anyone passing through.

"Great Stay"
charlenefreeman22, 03 Novembre 2019

Recently stayed one night, arrived in the wee hours.of the morning. friendly greeting, great rate and a comfortable room. Quiet sleep and clean room. Breakfast in the morning was amazing. Alot.of hot and.cold options. All kept fresh and tidy by the breakfast host, Cesar! Highly recommend this hotel !

"Highly recommend"
Trailblazer06, 02 Novembre 2019

Recently enjoyed a night here. Welcoming staff, clean and spacious rooms. The pool looked very inviting! Comfortable lobby and breakfast areas. Great rate too. The best breakfast we've ever had at any hotel. Cesar the. breakfast host was exceptional. Such a large variety of hot breakfast items, including eggs, sausage, potatoes, waffles and pancakes!

"A nice retreat on the way to Vancouver"
michaelburnsey49, 28 Octobre 2019

Moved here after having the worst experience ever at another hotel in Golden. This was a very nice surprise indeed. Starting from the front desk staff to the overall condition of the hotel. I would definitely stay here again. Thumbs up!

"Friendly Staff - Great Room"
dangove1, 12 Octobre 2019

Very nice hotel, friendly staff. Clean and up to date in all aspects. Breakfast was good and when checking in the Concierge was able to help accommodate my Dad who has mobility issues. If ever back in the area this is where I'd stay!

"Completely Renovated on the Inside"
RedClayRambler, 11 Octobre 2019

The hotel is not very attractive from the outside as it looks like an older property. But, it has been completely renovated on the inside. They offer a good free breakfast and everything worked as expected. We would stay here again if we are in the area.

"Clean & quiet"
Dan P, 09 Octobre 2019

good location for business travel, quiet for a good nights sleep, breakfast hearty and plenty, good parking. Staff was friendly. The whole strip lacks non-chain restaurants - so get a DD & take the drive downtown to find some good eats at some of the independent restaurants/pubs

"A better option - Sleep in your car!"
J7535RDwilliamm, 02 Octobre 2019

Looked like a rundown motel 6 outside when we pulled up, no better inside. Unfriendly staff at check in. Got off the elevator on the 2nd floor and was greeted by a rotten garbage smell, staff did get rid of the garbage causing the problem. The room was OK. I would sleep in my car before I would stay here again.

"Great hotel near Lake Louise"
Grangergirl, 26 Septembre 2019

We enjoyed our stay at this Best Western hotel. Our room was large and the beds were comfortable! The breakfast buffet was kept well stocked and was very good. I would highly recommend this hotel to anyone visiting this area of British Columbia. It was a good value for the price we paid!

"Very Pleasant Hotel, Great Staff"
David L, 22 Septembre 2019

We stayed here for three nights to visit Glacier Prov. Pk., Rogers Pass, Revelstoke, Lake Louis, and Banff. The location was very good, central to all the areas we wanted to visit with beautiful drive views. The staff are all very pleasant and helpful. The personable owner makes sure everyone is happy. The mountainscape art in the lobby is very nice and helps set the mood, The included breakfast is very good with lots of variety and a spacious and clean eating area. Our room was very spacious with a sofa, two easy chairs, coffee table, desk and large side table. We were very happy. Didn't use the pool but it looked very nice

"Excellent option"
Tipflex, 22 Septembre 2019

Friendly staff, clean, spacious rooms, and substantial buffet breakfast included. Reasonably easy drive to Yoho National Park, or even Glacier to the west. Convenient to local restaurants and downtown. This is a good pick for its central location and overall quality.

"Nice hitel"
manitobaricher, 18 Septembre 2019

We got this with air Miles and we're very impressed . Very clean hotel hard to see from highway 1 it's behind another hotel that is being remodel . Very nice room with kind bed very roomy as well. Leather couch was not in good shape looked like a cat got to it , quit room.

"Golden hotels all have the issues with the rail and roads running through town"
LateTravelers, 14 Septembre 2019

Stayed here for 3 days to visit Yoho National Park. Found it to be a very friendly hotel with helpful staff and clean rooms. We've driven through Golden in the past but hadn't realized how awkward the towns layout is for all the hotels. We were quite happy with our choice of hotel and it met our expectations.

"Value for money"
chin570909, 13 Septembre 2019

The hotel is located at the Main Street of the golden town . There are restaurants nearby. The room is clean and spacious and also very quiet! There is a small indoor pool . Breakfast area is a bit small, too crowded with the tour group

"Everything excellent"
AMANDA B, 27 Août 2019

A very comfortable hotel: clean, spacious, comfortable. Bathroom was large and water hot. Everything was very clean. Staff are kind and helpful. The breakfast was much better than many BWs - proper china and silverware instead of plastic. Delicious cooked menu, yoghurt on tap (avoiding more plastic). Best of all, the breakfast room was quiet, without blaring TVs. The walls in breakfast room and lobby have really interesting artwork: original paintings on loan from the Banff Museum. Highly recommend this hotel.

"Dated - Dirty"
EagerB, 24 Août 2019

Having traveled from northern Vancouver Island and getting into Golden late, ( including the ferry ) this was about a 12 hour trip, so running late my wife called the hotel 3 times ( direct number) as I was driving, and she was disconnected 3 times. The first 2 sounded like someone taking in the background and someone picked up the phone, and just put it down. Finally when we got through my wife told the receptionist on the desk, we were running late, we have a reservation and we would be there. Upon arriving, we checked in and hauled all of our stuff, using one of those hotel luggage carts, up to our room. Getting there, the hotel card wouldn't open the door. Neither one, we tried several times, so with me staying behind, my wife went all the way back down and had to get the room card keys properly encoded for our room. Upon arriving inside, the room seemed okay, but we were extremely tired by this time, so we almost immediately went to bed. I must say the room felt a bit dusty, especially by the window sills, and just before my wife closed the curtains, she found what looked like “snot” on curtain like someone had used it to blow their nose, and the window sill had someone's initials engraved onto the window sill. ( see attached photo's) the next morning with me into the shower first, I had about an 8-10 minute shower that filled the tub with about 3 inches of water as drain plug open, but obviously the drain is plugged with no doubt hair. ( yuck this is the most disgusting thing ever in staying in a hotel) In general, the room looked and felt like it was given a quick once over before our arrival by cleaning staff. We checked our early as we had another full days travel ahead of us, and with the reception desk quite busy when doing so, didn't have time to discuss my disappointment/concerns with them. I must say the entrance to the hotel, the paint around the doors was quite noticeably chipped, the same in our hotel room around bathroom door. In general the furnishings seemed quite dated and needs some upgrades. Would I ever stay there again or recommend, I am pretty sure I wouldn't.

"Stay elsewhere!"
Janibums22, 23 Août 2019

From the minute we walked in, I was worried. Check in took too long, our room smelled like smoke, the beds and pillows were awful and the breakfast was terribly lacking. I would not stay here again. When I advised the front desk about the smoke smell, they only offered to spray it to mask the smell...not good enough in my opinion. There are many hotels in Golden and if I return, I would stay elsewhere!

"No other place looks after you like Bestwestern does"
Culture22855445121, 23 Août 2019

Easy check in, very informative of the town, very help full with info/directions. Overall awesome and as usual breakfast is amazing. Quick check out is the best as you can just leave after your done So awesome

"Way too pricey for what you get"
AMStuart2019, 21 Août 2019

WAY overpriced for what you get. It looks like they tried to renovate this hotel by making the outside look better first and missed inside the room. The front desk clerk was not there. A note was left to use desk phone to call for someone to come, called and no one answered. Took a while for someone to turn up. It smelled in the room, sheets didn't fit the bed, beds were creaky and felt old, bathroom had renovated sink but the rest was OLD and TIRED looking. Man working the breakfast was the best thing about this hotel. He was very nice. Not staying here again. It's a shame because this hotel is in a great area.

"Somewhat disappointing"
Gateway1_10, 21 Août 2019

Reasonable but not on par with a recent stay to the Best Western in Trail. The room was fine with all the usual pieces but the cleaning was not up to snuff in areas such as under the refrigerator. The quality of the food for breakfast was fine but the seating was a challenge with not enough capacity for the guests. We have experienced this at other locations but in Golden it appeared to be the norm. Would still give this location my recommendation but a number of things to be aware of.

"Golden, British Columbia"
Janet S, 13 Août 2019

Notwithstanding this property is an older hotel, the rooms, furniture and appliances were not dated. Extremely welll kept and clean. Staff were 100% plus. They took their time to check to check how our stay was and if they could assist in any way (this included the front desk attendants, the attendants in the breakfast area, the houseeking attendants and the "handiman" who was doing outside mainteance and watering the flowers. Breakfast were excellent - quality, freshness and variety.

"Great Nights Sleep"
k8brit, 11 Août 2019

Standard Best Western property. Cheerful and friendly check in. Nice room, very clean. Best part was the bed. It was hands down one of the most comfortable hotel beds I have ever slept in. Mattress, bedding, pillows, everything! I wish I could have taken the pillows home with me! Wish the pool had longer hours. Buffet breakfast in the morning was a nice bonus to start our day!

"Just right for a one night stop"
Y9506WFronalds, 10 Août 2019

This was a good choice for our family group after quite a lengthy drive from Vernon. Our rooms were spacious with all the bits and pieces we needed. We did not have time to make use of the pool. The hotel is quiet, and parking is not an issue.

"Quite, Nice for overnight stay."
Daniel L, 18 Juillet 2019

This is a decent hotel just what I needed on the way to Banff. The room is large. The hotel is right off the highway, but not too close to the highway. The room is clean and breakfast is good. The staff was available after the midnight when we checked in. BW has the precheck. It emails you two days before your arrival to keep you informed. I stayed one in Europe and in Canada this summer. They are all very good.

"Just Passing Through"
IDtravelmama, 12 Juillet 2019

Staff was friendly and helpful. There was an issue with the television, cable box, and remote. The employee asked permission to enter the room with us to attempt to fix it. He attempted a few quick fixes and ended up having to go get a new box. He was helpful and efficient. The man working breakfast was very friendly and hard working. We had a quiet, uninterrupted night of sleep. The room was clean and fresh.

"A great stay in Golden"
Cayman J, 09 Juillet 2019

Great recently upgraded hotel. We had a double family room with two queen beds and a sofa bed and two arm chairs. It may have been an upgraded room from their standard - not sure. The hotel has a elevator and indoor swimming pool, room was clean with nice amenities and towels. This was an unexpected stop due to a highway road closure and it was a wonderful overnight stay. We went out and saw the town, had a lovely walk along the water and wonderful dinner.

"Great place to stay in Golden BC"
RK S, 01 Juillet 2019

We were a family with 3 rooms, and this property was excellent - although the rates are high due to the tourist demand, its money well spent. Other hotels in the area charge as much and have horrible rooms, so BW is very good

"Visit to Golden"
Pamela O, 22 Juin 2019

Front lobby was the nicest part of hotel. Room was spacious. Bathroom outdated with fan cover not attached to ceiling properly. Bedding was uncomfortable. Outside elevator was a storage of various extra chairs. Doors to rooms and hallways were worn and dirty. Breakfast was average.

"Very nice hotel"
Dexteroo, 22 Juin 2019

This hotel is very clean and the people working there make you feel at home. The pool is a welcome break after a long day. Located far enough away from the main hi-way so traffic noise is not an issue.

"Typical Best Western"
FunOnly, 19 Juin 2019

The Best Western Mountainview is your typical Best best Western. It is clean and comfortable with ample parking. It is pricy for what is provided but the high rates are in keeping for all hotels in the interior of British Columbia. Breakfast was included and offered the usual selection of bacon, eggs and fresh waffles and pancakes. The hotel staff were pleasant and we did not have any concerns during our overnight stay.

"Thoughtful staff, comfortable beds, clean rooms"
Curious36483393922, 17 Juin 2019

We travel through Golden several times a year and always stay at this hotel. The staff are helpful and pleasant, the beds and pillows are so comfortable, and the whole hotel is always very clean. Also, there is a great variety of options for breakfast.

"Needed a hotel close to National Park"
831PAMELAB, 16 Juin 2019

We were looking to tour Emerald Lake and Takakkaw Falls but could not find any availability nor anything affordable so we tried here. The building is not new but is in reasonable shape. The room was large and the room amenities fine. We didn't try the pool and there is no hot tub. The heating cooling system worked well as did the wi if. We were recognized as rewards members when we arrived and offered a snack or extra points. The hotel was busy but quiet. It is close to the highway, gas stations and restaurants. The breakfast was standard however they had a pancake maker which I had never seen before. It was easy to use and quicker than a waffle maker. Check out was seamless.

"move on"
B7482KAjimw, 12 Juin 2019

This is an older hotel with thin walls. You can hear other rooms showering, flushing toilets. Heard drippibg water sound throughout thr night. Our "mountain view" overlooked an industrial area. several newer hotls in area. Not Best Western quality.

"Great stay"
Saud A, 11 Juin 2019

I recommend it for family and point of stop in Golden,BC It next to many coffee shops and restaurants. Superstore just a minute away. It a quite area and good location to do short visit in Golden. I like it :)

"Great hotel, cold pool!"
brentloach, 09 Juin 2019

Clean, friendly and quiet Hotel with large rooms and lots of updated amenities in the rooms (plug-in's, USB ports, etc) The website claimed the pool was heated but it was bone chilling cold. Our boy would not even go in!

"Nice property not much of a view"
kdhl100, 05 Juin 2019

Really nice stop when driving through between Banff and Glacier National Parks. Very clean and spacious rooms. Nice pool. Friendly and helpful staff. Very good breakfast. However the view was disappointing.

"Just passing through on an overnight stay"
Maeve T, 03 Juin 2019

Warm welcoming and helpful staff made a very good first impression. Our room was large, spotless and well equipped. Breakfast was plentiful with helpful staff,consisting of yoghurt,fruit,waffles,pancakes,eggs, bacon and fried potatoes. Large pool which unfortunately we had no time to sample.

"Nice Break"
Abe L, 16 Mai 2019

I have stayed at this hotel since before. Always coming back . Clean rooms and very importantly exceptional services and staff making me feel like being home . After fighting traffic though the Rogers Pass this is a nice break in the trip over the mountains into Alberta. I highly recommend this hotel to even the most demanding travelers . By the way Never book with Expedia

"Really clean. Great staff"
MBtheLC, 07 Mai 2019

We stayed one night at the Best Western in Golden BC and was one of the nicest BWs we've been at. Great newly renovated room and very helpful and friendly staff. Our room faced Kicking Horse ski resort a beautiful view

"Very spacious room!"
hanfrenzy, 03 Mai 2019

Very spacious room w 2 queen beds! Clean and comfortable. Good breakfast spread included in the stay as well. Ample parking around the building. Theres an indoor pool and small gym as well but didnt use those. Recommended!

"Extended family ski trip"
Lori H, 22 Avril 2019

The hotel has easy access off the highway with a large parking area. The outside of the hotel is not attractive but the lobby area is bright, fresh and welcoming. Check-in was quick. We were a group of 7 (4 adults, 12, 10 yr olds and a baby). Extremely rare for hotels these days are hotels that offer a family room that can sleep 6. Two queen beds and a pullout sofa bed suitable for younger kids. (Bar fridge, coffee maker, no microwave). Our daughter's family had the family room and the hubby and I chose a King room across the hall. No complaints about the beds or the pillows. (And I AM fussy). There is no hot tub but there is a large indoor pool that the kids enjoyed. The rooms could use some ‘freshening' up.... but we found them to be clean and in working order. Breakfast seating area is a little cramped compared to some others. But we found the food (hot and cold) selections to be better then some other chains we have stayed in. All the staff we interacted with were pleasant, and accommodating. We will be back...

"Cleanliness"
Seaside176416, 21 Avril 2019

Altho the outside of the building has had a fresh coat of paint, and reception was neat and updated, the rest of the hotel was in need of a deep clean. The staff at breakfast was overwhelmed and none of the stations were cleaned. It should be as clean for the 20th guest as it was for the first guest. Dishwashing practices need attention, unsanitized silverware. Cleanliness of room debatable. Long black hair on toilet seat lid and two on the floor, short curly hair in sink. Watermarks where shower/bath was wiped, including taps. First time in a BW I did not use shower, as I did not feel it was clean enough. Room smelled like it was an old smoking room. No refreshment station at reception. Only coffee in room, no tea bags. No treats offered for my dogs, which I always get at other BW. Glass windows at pool and window ledges in breakfast area dirty.. I think that there is an emphasis on keeping the rate low, which i heard the owner discussing with some friends in reception, which causes me to believe there are shortcuts taken as a result. Would not stay at this BW again.

"Perfect"
Maps49010812309, 08 Avril 2019

I always come to Golden few times in summer, never stayed at best western it was my first time staying in best western at Golden, Room was clean and everybody we met was nice. Fornt desk area is really nice, cannot suggest anything to improve because everything was alreay perfect

"Good Place To Stay"
Marilyn T, 27 Mars 2019

Spent one night here on our way through B.C. The beds were comfortable & the room was clean. It was quiet as well. The breakfast was above average & Cesar was very accommodating and friendly. It is situated back from the highway, so not much traffic noise. Would stay here again.

"Family Ski Trip"
Taryne M, 19 Mars 2019

We stayed at this property this past weekend for a family ski trip. This hotel was nice and clean with friendly staff. The check in was quick as was the check out. Cesar Pineda was always friendly and checking in on us when we stopped in for our breakfast. The food was always hot and plentiful. Our only complaint which I don't think we actually complained about was the parking lot on the north side. The hotel would really benefit from removing the giant puddle. It made parking quite difficult. Our room was louder than others as it shared the wall with the stairway.

"Ski vacation and a great place to stay"
Baloom00, 15 Mars 2019

This hotel was good and clean with friendly helpful staff. In particular Cesar Pineda who was working at the breakfast buffet was a standout. I am a Celiac and have some difficulty finding foods at buffets that are safe. Cesar put my mind at ease and was equipped with his own personal notes on items that were safe for me to eat. He even had items that were not out in the buffet on offer. He went above and beyond and I appreciated this immensely. When I am back for more of the excellent skiing in the area I will stay at the Best Western Mountainview.

"Convenient, well appointed, and clean"
Pioneer00394549472, 13 Mars 2019

The front desk staff were amazing - providing bandages when my son hurt his foot - and calling when we had left something behind after our stay. The breakfast while the same at most hotels that offer free breakfasts was competent but boring.

"Excellent stay"
roucol, 01 Mars 2019

Well located with staffs really helpful and smiling. The staffs were always the first to greet you, to say good morning, have a nice day and enjoy Golden. The breakfasts were good, hot and tasty. Cesar, the BW employee was always making sure that we were satisfied.

"Hotel met our expectations"
Simon T, 17 Février 2019

Hotel was good, clean and met our expectations. Now let me tell you about my boy Cesar. This legend provided us with the best hotel breakfast we had and kept the cleanest floors in the game. Plus he delivered award winning level of customer service. Y'all should consider giving my man a raise.

"Dog and People Friendly"
Bob N, 03 Février 2019

Winter travel with 2 Airedales can be stressful when a winter storm pops up. Luckily the Mountainview Inn in Golden caters to pets which we really appreciated. The hotel is really clean. Staff were super friendly and helpful. Rooms quiet. Our pet room was conveniently located at the far end of the hotel close to the pet walking area. Lots of side streets for an extended walk. No restaurants in hotel but lots of choices near by. We ordered pizza in. It was great. A super breakfast awaited us the next morning (included). We now travel without worrying knowing we are welcome at the Best Western Mountainview Inn.

"Clean, quiet, reasonably-priced hotel"
Sara M, 29 Janvier 2019

This hotel is clean and quiet and provides a decent breakfast, all for a reasonable price. We stayed for 3 nights while skiing at Kicking Horse, and it is about a 20 minute drive to the resort. The staff were pleasant and helpful. The hotel is located in an industrial area of Golden, so not conducive to anyone who wants to be able to walk around and do some sight seeing. There is a pool, but we did not see a sauna or hot tub, which would have been nice for people doing outdoor winter sports all day, as many of the guests seemed to be doing. All in all, excellent value!

"Staycation"
Dan M, 15 Janvier 2019

Our water was not working at the house so we stayed here overnight. Nice clean place, front desk gal was super (Prag). Room was comfortable and clean. Tons of parking and reasonable rates. I would recommend the place to anyone. Only issue I see is no fitness room but nice pool.

"Great visit. Hotel was super. Kicking Horse Ski Resort was great."
gloriad69, 02 Janvier 2019

The hotel was clean, accommodating, front desk staff were well spoken and professional. Rooms were large, clean, pet-friendly and comfortable. Breakfast was always on time, hot, good variety and the kitchen & dining area very well taken care of and stocked.

"Pet friendly"
Pathfinder674650, 01 Janvier 2019

Stayed for 2 nights with 2 dogs and kids. Room was big and nice. There's a dog area just outside from the room - big grassy area and pop bags provided. Kids enjoyed pool. I wish they had a hot tub. Breakfast was excellent. Lots of options. Staff very friendly. Would highly recommend.

"Comfy One Night Stop"
kpatters, 26 Décembre 2018

We were driving to Kelowna so planned to stay here for one night. We had reservations and were quickly checked in. The staff were friendly. Our room was on the main floor, was clean, comfortable with a nice size washroom. We appreciated the fridge and coffee maker. There was some noise with people checking in late and families going for breakfast early but other than that we slept well. Breakfast was included and OK.

"Great place to rest on the way to the coast"
bcsaskfamily, 21 Décembre 2018

We do the Saskatoon to BC trip every 6-12 months and have always driven straight through. As we have done this for 9 years we noticed the drive has gotten a little more difficult. We decided to rest our heads in Golden this time and what a great idea. The service was phenomenal from when we walked in the doors until we were leaving to continue our trip. Breakfast was light and many choices. Cesar did a great job with the breakfast. Abigail was a delight to meet after a long difficult drive. Definitely going to be using this hotel again!

"Worth the stop"
V8592JXtims, 23 Novembre 2018

Sometimes traveling you hit that hour do i stop, sleep and go early or do we take our chance and keep going, well this will help you change your mind, new , clean, good staff, Hortons a block away, always rested, and I always am reassured that I pulled in. Dont let the road travel trick you into the I can make it mode, you wont be disappointed, price is fait

"Nice clean rooms"
Nomad16529659498, 10 Novembre 2018

We had an enjoyable stay here. The room was spacious and very clean. The cleaning staff, Connie in particular, was friendly, professional and thorough. Good, convenient location, near restaurants. Nice to have coffee and hot water available in the lobby 24/7.

"Staff professionnal"
G R, 02 Novembre 2018

Luv the place. Great rooms. Service is awesome. Everything was ready when i arrived. I luv best western in general the quality of everything is top for the price. Mountainview is definitively a good place to stay

"Nice Hotel and Great Service"
Glen G, 20 Octobre 2018

Golden, BC is a little "out-of-the-way", but we were not disappointed with staying overnight in Golden. The Best Western Mountainview Inn did not disappoint. The hotel is slightly off the Trans-Canada Highway. We found the hotel to be modern, well-kept, and clean. We also feel that we received good value for our vacation dollars. The service (particularly from the night-desk was outstanding). We have no hesitation in recommending this property to others.

"Overnight stop."
paulsI8648AJ, 18 Octobre 2018

This hotel has a very convenient location close to highway and restaurants. Great for an overnight break from driving. Very friendly and helpful staff. Rooms are modern and clean. Coffee is available in lobby if you want a cup for the road.

"Average for exceptional price"
Jennifer D, 05 Octobre 2018

There was nothing wrong with our hotel besides the grubby looking towels (if they were in my house I would repurpose them as rags for the garage). But there was nothing great either- for the $200+ price tag. I have stayed in all sorts of hotel chains and this one rated as an average low end not an average high end. I would take away the plus from this best western. Continental breakfast was granola bars, yogurt and a small variety of fruit. The town of Golden was a nice quaint stopover on our way to Calgary from BC.

"Great stop in Golden"
sueb1984, 03 Octobre 2018

We enjoyed our stay here in Golden. This area can frequently experience difficult weather and require an unplanned stop (not our situation but for information). We had a momentary difficulty in locating the hotel as it's signage is actually on a different hotel property, however we were able to resolve the issue with little difficulty. The lobby is very welcoming, with a selection of hot beverages and water available if you need refreshment. The room was spacious, quiet and clean.

"a bit out of the way...but that's okay"
Karol W, 25 Septembre 2018

We have stayed at this motel once before. The sign needs to point down to where the hotel is. The staff wewas pleasant. The room was clean, comfy and quiet. Not sure about the whole top floor being booked out? (same things happened last year). Oh well...

"View of parking lot"
newmarty2014, 16 Septembre 2018

We hoped for a view of mountains. Didn't happen. The location is not attractive. Room was large, clean, and comfortable. Price was high considering everything. "Free" breakfast was decent but still we decided to stay one day less and move to a nicer location.

"Perfect for a trip to Golden"
EmKayG, 09 Septembre 2018

Traveled through golden on our way to Banff and stopped over to go white water rafting.Hotel is great (better than some of the Plus branded best westerns) staff are very friendly and internet is fast and reliablw

"Convenient to the parks but out of the crowd"
Bufordsightseer, 07 Septembre 2018

We booked the Best Western Mountainview as an alternative to being in downtown Banff or Lake Louise. Its less expensive than the hotels in town, but still can be overpriced depending on time of year. The hotel was clean, but some of the towels were a bit worn. The staff was welcoming and friendly. Breakfast was better than most of the included breakfasts found out there, and Cesar was always checking on us to be sure we didn't need anything. Overall a good option--less than an hour from Banff/Lake Louise area, and a scenic drive as well.

"Sept. stay"
Cruiser531761, 06 Septembre 2018

Great room and staff . Be AWARE when you use the " Best Western App" (which we downloaded) that you are booking with a third party. We payed $173.46 Canadian over the total cost of 2 rooms. We weren't aware of this huge extra fee until we checked out. After talking to the front desk and phoning Best Western reservations we were told they have no control over "getaroom" .

"Underwhelming Stay for the Price at the Best Western Mountainview Inn"
Ian W, 03 Septembre 2018

We stayed a night at the Best Western Mountainview Inn in Golden BC on route to Athabasca Glacier from Kelowna to break up the drive. On arrival we were a little surprised at the look and location as it had appeared nicer in the pictures we viewed. The front desk staff were pleasant, the room was clean and a good size, but the air conditioning unit did not work properly as their was an issue with the thermostat. The included breakfast was just ok. In general, it was not that great an experience considering the price of the room.

"Average"
chefDC, 02 Septembre 2018

The room was big, clean and comfortable. The bathroom, too, was clean. However, some of the towels were old and worn out. The breakfast was the typical hotel breakfast offering fresh items such as eggs, fruits, etc. The space for eating was small and could accommodate a small number of people.The staff was friendly and helpful. At the same time, we found the hotel to be overpriced for what it had to offer.

"Nice spot to stop for the Night"
Rick S, 29 Août 2018

Clean and convenient. Comfortable room with a view of Kicking Horse Ski Hill. Ask for a room on south side. Breakfast was standard fare but free. The hotel is close to town and a number of restaurants near by. Easy access to the highway so the hotel is great for the road warrior stopping for the night.

"Not what the picture indicates"
Kathy S, 23 Août 2018

This hotel was clean and convenient. The picture would indicate it is surrounded by mountains. There is a new hotel built right in front of it that blocks any view of a mountain. It is convenient to the highway for the hikes we took. You can't walk to downtown but it isn't a far drive. Parking is free downtown. The breakfast was great. All made by Caesar!! He does a great job. They do have laundry facilities. One washer and one dryer so be quick. The staff was friendly and the hotel was clean. That's all that matters.

"Very pleasant surprise."
Jugajohn, 22 Août 2018

From the outside the property looks very uninspiring. However the pleasant greeting from the reception staff sets the tone for a happy stay. This is a relatively new property and is in excellent condition. Rooms are large beds comfortable bathrooms very well appointed as is the whole room. Housekeeping was thorough and the air conditioning was silent and efficient. What was the best surprise was the quality of the buffet breakfast included in the tariff. Very good coffee, a lovely big bowl of fresh mixed berries. Good bread selection with freshly cooked sausages and eggs. Plenty of butter and good selection of spreads. Well done Cesare!

"Ugly Outside, but Inside ain't bad"
slade45, 16 Août 2018

This hotel does not look very inviting from the outside (It's downright ugly), but don't judge a book by its cover. Our room was the standard Best Western room. Beds were fine, room was clean and spacious. No complaints here. Breakfast in the morning was your normal breakfast buffet fare, but the staff working the breakfast were great. Very accommodating and helpful.

"VERY Pleasantly Surprised."
Terese J, 16 Août 2018

Don't let the location and/or (lack of) curb appeal fool you. The room was modern and beautiful. Brand new carpet and bedding. Even though it was located near a major hwy and railroad track, it was very quiet. We slept like babies. The staff and management were excellent and the standard complimentary breakfast was above par. I would definitely stay again.

"Amazing staff!"
APort10, 15 Août 2018

We stayed here for two nights. We went rafting, met Boo the bear and enjoyed the hotel's indoor pool. The hotel has some super lovely staff, from Cesar who prepared the fabulous breakfast to the manager, Baneesh, whose incredible customer service went above and beyond. Thank you!

"Sleepless nights"
Phung V, 12 Août 2018

We stayed at Best Western Mountainview in Golden in August 2018. The hotel was clean and staff was helpful. The location is convenient for those who want to visit Glacier National Park and it is one hour of driving from Lake Louise. However, our pillows are hard and uncomfortable. In addition, the room air conditioning was so noisy; I could not get a good night of sleep though the room was cool. The staff did send someone to fix it but it was only temporarily fixed then became noisy again. The best part of our stay is the breakfast. Cesar, the staff in charge, worked very hard to provide a large variety of choices. The fruits bowl could use more/fresher oranges. Overall we enjoyed our stay.

"Great hotel in Golden"
PrimeTimeV, 08 Août 2018

We stopped here for one night on our way to Banff and were pleasantly surprised at how nice the hotel was. It looks a bit sterile from the outside but the rooms are large and well equipped with nice linens, comfortable beds and a nice bathroom. The staff are very pleasant, especially Cesar who manages the breakfast area. He was very attentive making sure there was lots of food available even though we were there near the end of breakfast service. Thanks for the wonderful stay.

"Good overnight stopover"
Mrsbish1, 04 Août 2018

We only stayed here overnight as a stopover between Kelowna and Jasper. The hotel was easy to get to - straight off the main road. As the name suggests there was a good view of mountains either way. The hotel itself served its purpose well. The room was clean and the beds comfortable. The only thing I would say as a negative point was that there was only decaf coffee available in the room. They did have regular coffee in the lobby to help yourself to, but it would have been more convenient to have availability to make it in the room. Also the only cups available were disposable cups rather than china cups. This was also the same at breakfast, it just felt that this was causing more rubbish and was not promoting recycling. The breakfast area was quite small, and it was a bit tricky to get a table especially as there was 5 of us. But the breakfast itself was good and the chef Cesar came out himself to check all the tables were happy with the food. Our children especially liked the waffle and pancake machines. This hotel was good for a stopover and was a lot more reasonably priced than going into Banff.

"Beautiful Hotel"
christinamh28, 31 Juillet 2018

We stopped here for a night. This is a beautiful hotel, very clean with comfortable beds and pillows. The pool is also nice and breakfast was standard but good. Everyone was very friendly! Great hotel for a quick stop over!

"Chef Cesar, General Manager,Connie (housekeeping)"
shirleydpenha, 27 Juillet 2018

A special thanks to Chef Cesar for making breakfast a great experience every morning and for his genuine hospitality. The breakfast atmosphere was easy, comfortable with a good selection of items. Especially loved the pancake maker ! A special thanks to the front office staff and General Manager for making the effort to speak to guests in the morning in the breakfast dining room. Overall we had a very good experience here :)

"Good but not great"
mswaraich, 25 Juillet 2018

The hotel overall was good and clean though bit expensive based on my previous travel experiences. For the price i paid i would have expected a lot more. Room was clean but too much use of room/carpet odor eliminator to mask the real smell. It could be overwhelming after a while. Mattresses were a bit on the soft side for two persons. Breakfast was as usal missing fresh fruits.

"Friendly staff made it a great stay"
joyful_lotus, 22 Juillet 2018

My husband and I stayed here for 2 nights. Staff were very friendly especially the ones who worked in the breakfast area. Full plentiful breakfast including fresh pancakes from a pancake machine -- a first for me and they were actually good! Our room was very comfy, clean and spacious. Loved having a sofa in the room to just hang out and watch tv. The pool was wonderful. Surrounding area is beautiful.

"Very clean and spacious rooms"
Tracy S, 17 Juillet 2018

Rooms are updated and beds are great. The room was very spacious and super clean. Breakfast was good and staff were all super friendly. Sits off the highway behind another hotel so you don't get the highway noise. Would definitely stay here again.

"A simple hotel with a swimming pool"
happyholidaygirl059, 10 Juillet 2018

I visited this hotel whilst travelling over the Rockies and needed a stop in this vicinity. It is a simple hotel offering reasonably sized rooms, comfortable beds but an awful breakfast. The breakfast area is rather basic, food is simply 'get it yourself' with three hot dishes, sausages, scrambled egg and something else I rejected. A small amount of cereals, basic quality bread. Tea and coffee out of large hot flasks, and a packet delivered pancakes (out of a machine) and waffles plates x 2 ( with a packet mix waffle mix). It am a keen healthy eater and was disappointed. There were no kettles in the room but a simple coffee making machine was available. The breakfast staff however, were pleasant and did their best in cramped circumstances The good news is the rooms are a good size, plenty of hot water, a medium size swimming pool. There seem to be some restaurants (fast food ones) nearby for meals but we didn't explore them.

"Good hotel with decent breakfast"
mintchoco, 05 Juillet 2018

Hotel room appeared to be recently refurbished and was nice and clean. Breakfast was good with plenty of hot items that tastes good. Breakfast server "Ceasar" greeted guests and was very sincere, even gave my kids cookies and chocolate on the side. Hotel seems popular with CN workers, the night we were there, a bunch of them were checking in. We were happy with the hotel and would stay here again.

"Great hotel"
Jzjsolo, 02 Juillet 2018

I was very impressed with this hotel. Rooms clean and spacious. Beds comfortable. Bathrooms clean. Special commendation to staff Grace at registration. Very friendly, courteous and helpful. Also special commendation to Cesar who oversaw the restaurant for breakfast. He made everyone feel so welcome and checked to see we had everything g we needed. Wonderful service. I'll definitely stay here again if in Golden. Highly recommend!

"Living up to peak season rates"
to_wherenext, 02 Juillet 2018

Mid-June may be considered high season for travel in the beautiful Canadian Rockies, so some inflated room pricing was to be expected, but charging a peak season rate creates the responsibility of providing a peak guest experience. When this 2-3 star hotel doubles its room rates to over $250 per night for 1 guest, it sets itself a high standard. We were let down immediately on check-in when the young man did not acknowledge our BW Rewards Gold status. He then asked if our room reservation was made in US$ when it had been booked directly through BW in CAD. He took payment in full at check-in, but couldn't provide a receipt until the next day. On a good note, the room was spotless. Thank you Shannon in Housekeeping. Breakfast was nice. The man at check-out was friendly.

"Excellent breakfast"
DaveQ2324, 29 Juin 2018

We had a lovely big room with two very comfortable queen size beds. The bathroom was roomy and was very clean. The only downside was this hotel allows dogs to stay and we had a room next to a very noisy yapping dog. We complained to reception who were helpful and said they would deal with it. There was a free breakfast and it was excellent. It was self service and there was a really good choice of food and juices, coffees and tea. Cesar oversaw the restaurant and made sure everyone was catered for. He personally asked each guest if there was anything he could do for them and nothing was too much trouble for him. The staff at reception were very friendly too. There is free coffee and lemon water in a cooler for guests to have located in the reception area. There is also a guest laundry which is very useful when travelling.

"Good hotel in Golden"
rotterdamerik, 25 Juin 2018

We spent two nights here for our rafting trip in Golden. The hotel is good. Location is great for rafting: only 5 minutes drive. Rooms were very nice. Breakfast was very good. Hotel was clean. Staff was friendly.

"Excellent"
Joao M, 22 Juin 2018

I'm highly recommend this hotel, was recently renovated and everything is new in the rooms. Staff was very friendly to us. breakfast was very good and fresh. The Pool was perfect to relax there. Nice stay.

"Pet Friendly Hotel"
778jeff, 17 Juin 2018

I booked through a travel agent , very nice hotel with great mountain view. Twenty minutes walking distance to downtown. There are few great places to dine in closer to the hotel. Very comfortable pillows and clean sheets. The Manager gave little treats to our pets and assisted with our luggage.I would definitely recommend this hotel.

"Very expensive, not worth the $$$"
Lianne M, 16 Juin 2018

A typical Best Western Hotel, safe place to sleep, VERY itchy sheets and towels. The excessive use of bleach permeates the air. Breakfast was very good, the server was very friendly. Not worth the price of a one night stay. There are many other hotels that would be better suited for your needs and cheaper too.

"Puzzling business stay"
Terry H, 15 Juin 2018

I travel frequently and whenever possible stay at a Best Western property. This trip was booked one week in advance and when the requested email confirmation arrived I noted the two nights I had booked were with priced at two different amounts. The first night ate $229.00 plus tax and the second night at $188.00. I questioned why this was so and was told to deal with it at check in. I did and was told "room rates change every day"??? Really I have never experienced this at the dozens of BW properties I have stayed at. "Nothing we can do"?? It turned out I had to extend my stay by one more night and ended up paying a third rate, this one for $199.00 plus taxes. I find this practice uttery puzzling and completely unacceptable. I wrote to Best Western corporate to advise and complain and as of this review have not received a reply. I do not recommend this facility, and will never stay here again , should you book a room for more than one night ensure all nights are the same price or be prepared for a shock. Terry Hayman

"Good place for an overnight stop"
Cindy H, 15 Juin 2018

Stayed a night at this property while passing through Golden. Room was clean and bed comfortable. Would recommend upper floor as we faced the parking lot on the main floor which meant keeping the curtains drawn otherwise people in the parking lot could see in. Very nice breakfast room and delicious, varied options to start your day. Although we didn't use the pool, it looked nice. One plus for this property is that it's not located directly on the highway making it quieter. Would stay again when passing through Golden.

"Best western does it again best place ever"
Marie J, 08 Juin 2018

We always seem to stay at a BW the service we get is always unbeatable . Our check in was great and the staff so kind and welcoming . Our rooms so clean and the morning breakfasts are always a hit with their guests that stay there . The beds are so comfy and you get a good sleep. The house keeping staff are wonderful and work hard to keep everything to par.

"Great night great breakfast"
larrys306riders, 04 Juin 2018

Hotel was midpoint on our trip along #1 highway from Sask to BC and cheaper than in Revelstoke. It was our midpoint stop both west and back east. Room was great and Ceasar provided an excellent hot breakfast selection.

"Fantastic Hotel"
Sarah W, 03 Juin 2018

This is a fantastic hotel, the rooms are large, the beds very comfortable, the staff are very friendly and helpful and the breakfast was very good with a large selection of choices. I would definitely go back to this hotel,

"Comfortable and relax"
ann h, 24 Mai 2018

This hotel is very close to Canada Highway 1. It's very convenient location if you travelled to the Canadian Rockies. We like this hotel. It's very welcoming from the front desk and the atmosphere. We like the spacious room. It was clean and well decorated. The internet was fast. The continental breakfast was good and plenty especially the attendant Cesar. He made sure everything was well prepared and enough for guests even you came late.

"Stayed at Best Western"
Ka-RonMarketing, 23 Mai 2018

We stayed at this hotel over the long weekend in May and the staff at check in were just excellent and made the experience a great one. The room was excellent and we had lots of room and it was clean, neat and well kept. Check out was a breeze as we opted for express check-out and all we had to do was drop off the keys. I would recommend this Best Western anytime.

"Awesome place"
kurt766, 15 Mai 2018

The hotel is close to many eating places and 5 minutes drive to downtown. Rooms are clean and spacious. Front desk and management were attentive. Breakfast chef is a champion and we enjoyed the scrambled eggs, bacon and sausages. We will stay here again for sure when we pass golden.

"Nice place to stay"
Drew H, 30 Avril 2018

clean, nice stop on the way from Edmonton to Vancouver. Friendly service and good breakfast included. Pool was inviting but did not use (hot tub would have been nice ). Lots of parking and a nice view of the mountains in the morning

"very comfortable appealing room's for theprice"
Shurli P, 29 Avril 2018

good- excellent only stayed one night travelling through the Rockies pool looked great and the staff were friendly. would stay for a ski holiday. It seems far fro the downtown area but new. I hae no idea what else to write. they want 200

"Quick stop"
Sheldon K, 24 Avril 2018

Needed a place to crash as a family and we chose here. Glad we did. Very clean rooms and the breakfast was outstanding! Shout out to Cesar in the breakfast room he is on everything right away. Nice to see a guy who clearly enjoys his job and had a smile for everyone.

"Friendly Staff, Uncomfortable Sleep"
Victoria A, 24 Avril 2018

We had to make a quick pitstop in Golden on our roadtrip and upon looking at reviews and pricing, we decided to go with the tried and true Best Western. The staff was very friendly and efficient. We had no problems checking in and they offered us express check out for the following morning which is always convenient. The rooms were nice (average for 2018) and we had a decent view from the second floor of the mountains. One of the first things we noticed was that the water had a very strong "pond water" smell. This made me uneasy to drink the water which I was unprepared for so the one night, I primarily drank my soft drinks I brought which wasn't ideal. The beds were actually quite uncomfortable. Because my fiance and I had been driving for 12+ hours already, we were exhausted and fell right asleep. However on any other normal night, I have a feeling we would have had difficulty sleeping. One thing I feel I should mention is that when we were about to leave the next morning, we took a thorough look around to make sure we didn't forget anything and when we pulled out the office chair, one of the legs was completely snapped in half. Luckily neither one of us had sat in the chair or else we would have fell. For a quick pitstop, the hotel was decent. I wouldn't recommend a lengthy stay as the beds need to be updated.

"Clean Spacious & Breakfast!!!"
Larry W, 22 Avril 2018

We were pleasantly surprised at the space in the queen double, very nice. It seemed very clean, so hat's off to Micheal for doing an awesome job. The biggest surprise was the breakfast prepared by Ceasar the chef. My goodness, to have an included breakfast with eggs, bacon, sausage, toast, waffle & pancake makers, as well as all the normal cold items you would find in a continental breakfast. Well done Best Western and Ceasar for sure.

"Almost excellent, past the grimy front door things improve!"
BenLar137, 14 Avril 2018

For the traveller and guest, first impressions are powerful, and we noticed on our arrival that the front doors a bit dirty and scratched, and unappealing, and we thought, oh-oh, what are we in for? But once inside, it's clear the lobby has been just recently been renovated, with lots of beautiful art in the lobby / breakfast area, not to mention the fancy chandelier. Staff were very friendly and efficient. Just off the lobby is a mechanical room that they keep the door open to, also unappealing. But our room was large, very clean, and also recently remodelled. In particular, the bed was comfortable, and the sheets were so cozy. And it was very, very quiet - just what we asked for and appreciated. Although there is no hot tub, DO make a point of taking a swim in their nice pool - it's deeper than average for hotels, and warmer than your average pool. Plus, there's a fun local alpine themed mural. Overall, we really enjoyed our stay and will be back. The breakfast attendant was friendly to guests and attentive to keeping food stocked up. It looks like everybody from owner to staff all seem to care about this hotel, and it shows.

"Great!"
vmsmith2018, 13 Avril 2018

Excellent staff, great breakfast, extremely clean. Very nice comfortable room. Breakfast was presented well. check in was great. One of the best Best Westerns I've stayed in. If I am back in this area I will definitely stay again.

"Clean and Convenient"
Lindsey P, 09 Avril 2018

Very nice lobby to walk into, its welcoming and clean. Our room [124 ] was on main floor right by the stairs, it was super noisy, we could hear people above us and in the stairway. Doors constantly being slammed closed. Our room was spacious and clean. The carpet looked clean, its very important because we sit on the floor to play with our rabbit. And yes they are pet friendly but the charge is $30/night. Breakfast was pretty unremarkable, its like every other hotel we have been at. Its in a good location, walking distance to the Bears Den Burger Bar and 2 other restaurants.If you wanted to go for a walk, downtown isn't very far away, maybe 30 min walk.

"Good accommodations"
daggarroth, 08 Avril 2018

We were passing through on are way to elsewhere and found the hotel to be a comfortable stopover. As we had prebooked, we were not familiar with the area. So, after a short drive around, we followed the advise of Amanda at the front desk and ordered in the pizza.

"All Good at Best western"
Albatross1923, 07 Avril 2018

Stayed on a Friday night in order to go skiing at Kickinghorse Resort on Saturday. Three adults in a Large, clean room with comfortable pull-out couch, great breakfast by chef Cesar, and reasonable price - all good!

"Great Stay"
aardvarkmarkvark, 04 Avril 2018

Management and staff made checking in absolutely painless, the room was clean and the comp breakfast was top shelf. Recommend to anyone on pleasure or business and especially pet owners. There is a large grassy area for pets to do their business and it was clean. We will definitely stay there next time we are passing through Golden

"Kicking Horse Ski Hill Hotel"
Paulina K, 26 Mars 2018

If you are looking for a great hotel in Golden, look no further than the Best Western Golden, The rooms are clean and large, the staff is super friendly - the best part of the Hotel is that breakfast which is included and fantastic. Cesar does a great a job to make sure your stay is great!!!!!

"warm welcome"
chevreuil2018, 20 Mars 2018

clean room, good service at the desk, and very good breakfast before taking the road to Calgary. Full buffet. Excellent service from the kitchen. Good location in Golden. Quiet and clean. I recommend this hotel.

"Staff is there to please."
Scott S, 17 Mars 2018

Staff greeted us as we walked into the lobby. Briefly explained everything the hotel had to offer and we went to our well appointed rooms. One had queen beds with a full size couch, made for a nice meeting area for the six of us. Second room had a different but equally nice setup with desk and lounge chair . We requested rooms were close, they were directly across the hall. Breakfast was well stocked with just about anything you could want (hot or cold).

"We'd stay again"
Cubacrissy99, 11 Mars 2018

We stayed here with our 10 year old son. If the price is right we would stay here again. It was clean and overall a good location. The Reno's were nice and everyone that worked there really strived to make your experience amazing which you don't always see. Later in the evening we got a personalized note in our room and treats thanking us for staying there. I'm a best western platinum member and what they put together had way more thought then other places I saw. My son enjoyed the swimming, the facilities were a bit older but clean. The guy at breakfast Caesar was hard working making sure everyone that was there enjoyed the breakfast and had a good experience. I've never seen that and was very impressed. We had a bit of an issue during our stay, we were given the wrong invoice (we booked on Expedia and was given theirs instead of showing what we paid...crazy to see the commissions third party sites receive from our bookings....I'm going to be a bit more cautious of what I'm paying for going forward). Originally we were told that it was an error and we were over charged causing us to delay our travel plans waiting to get it sorted out. In the end we weren't charged extra and the manager was very apologetic and gave us a bottle of wine. We didn't expect that at all and felt that was going above and beyond. Just a minor criticism but one I feel dampens the quality of the hotel; during our entire stay all of the mechanical rooms and utility rooms were open. So weird, I'm in customer service and it's sometimes the little details that are over looked that brings down the hard efforts. This wouldn't change my mind about staying but really shouldn't be opened all the time

"Good stay with full breakfast"
HappinessToronto, 09 Mars 2018

All the staff are friendly and helpful. The breakfast was fresh and filling. We only wish there was a hot tub. The location is very convenient and quiet, we did not hear any road noise. Free parking was available. We would stay here again. Good value for the money.

"Nice place to sleep over in Golden"
Chris M, 05 Mars 2018

This was a nice place to stay in while getting in some ZZZ's in Golden on my way home after a long trip. Nice place, nice room, cable was a bit lame but I pretty much just slept so it was fine. The breakfast in the morning was excellent, though. The gentleman who prepared everything was very friendly and wanted to know if he could help in any way. The scrambled eggs, bacon, sausage...everything was great! To me, the best places have just that little bit extra, and that can be a few things, but specifically, CHEESE! Slices of cheese for the eggs! That makes me happy! So this place is great and I'll be back to stay here again.

"Good quality, great value"
John S, 05 Mars 2018

The BW Golden was our base for 4 days of skiing at Kicking Horse. This isn't the Georges V, but we're in Golden, right. And for the money the hotel was top notch. Comfortable beds and linens, and a large spacious room with mini-fridge and coffee machine (no microwave!). Breakfast was incredible, a big shout out to Cesar and the kitchen team. Buffet style with bacon, scrambled eggs, roast potatoes, pancake, waffle, etc. It was a great start to our day. Location wise you are just off the highway and it's 15 minutes to the ski resort. It's a bit of an odd drive into "downtown" Golden, which offers you a a few more choices on restaurants/pubs. But the Firepit, on the corner,has awesome smoked meats so you can just walk there too. Thanks BW team, we had a great stay.

"Passing through"
CabinBoy2392, 05 Mars 2018

The hotel is nice and clean. Good parking facilities even with a trailer. Breakfast was busy but a good selection and better than quite a few hotels I have stayed in. Staff are very pleasant, helpful and courteous. The manager made a point of checking that everybody's stay had been good at breakfast the only down side for us was some inconsiderate noisy people. Other than it was a great stay

"beautiful!"
frmgirl, 04 Mars 2018

Spotless clean rooms lots of space which was so nice with a family of 4 after skiing wanting to dry things out lol Breakfast was plenty of choices and with our food allergies we had no issues finding choices Front desk was really great about working with us for an earlier check in Also their recommendations for supper were spot on! Only thing we wished they had was a hot tub for us older ones needing a soak after skiing!

"Nice Hotel - However"
David R, 27 Février 2018

Nice hotel with clean rooms and decent breakfast - however we stayed at the hotel for a hockey tournament and the staff were not very receptive to any requests we had as minor as they could have been - staff also made us feel uncomfortable, as soon as we opened our room door you could see someone looking down the hall at us to see what was going on. Everywhere you go felt like someone was looking at you and it felt very uncomfortable.

"Great hotel great price"
Geordie N, 04 Février 2018

I had to stay last minute because highway 1 was shut down. They were very great, they phoned to see if everything was right in the room. The toilet didn't flush properly so they sent someone to look at it right away. It worked after that. Breakfast selection was great and they use real dishware not throw away. The internet was okay.

"Newly renovated and beautiful!"
1hiker, 31 Janvier 2018

Room was spacious and had been recently renovated. The breakfast area was very comfortable, nicely decorated and the staff were friendly. Amanda at the front desk was very informative ,professional and friendly. Breakfast was hot with a variety of foods suitable for everyone. Highly recommend and will stay here again.

"Great place to stay"
Sammy Z, 28 Janvier 2018

The room was so big you could do a U-turn in a bus in there. Very clean and tidy. The room was quiet. One of the comfiest beds I've slept in. Breakfast was very good, great selection and tasted good too. Great value for money. We stayed at Golden again but unfortunately we had to stay elsewhere as the room we wanted was booked, otherwise would stay here again

"Mr"
ve7crl, 25 Janvier 2018

The card said that Connie W prepared my room. I found it very clean comfortable everything was perfect. Would've been nice to get different flavoured tea, instead of just earl gray. But I'm sure if I would've asked the front desk they will gave me one they're very good that way.

"Rated # 1 for Good Reason !"
Prime_Sandy_Beach, 22 Janvier 2018

The location of the hotel is great, being off the highway; tucked behind another hotel which blocks the noise. The price for the room was very reasonable compared to other options in town. The "free" breakfast was excellent and will satisfy all members of your party. The coffee at the breakfast bar was "superb". All staff members were cordial and very polite. This will definitely be my first choice next time I am in town.

"Great hotel in Golden"
User, 18 Janvier 2018

We stayed for 3 nights during a ski trip. Great location, 20 min drive to Kicking Horse, room was clean and spatious. Excellent breakfast, with a lot of choices, fresh and cooked on place. Excellent service.

"Trip through Golden B C great"
brendamD6172TM, 09 Janvier 2018

The breakfast cook Caesar was the best the food was very tasty well presented and great variety staff very helpful The room was large could have had brighter lights but very clean The heater in the bathroom was great nice after a hot shower

"Excellent accommodations for a family and small pet"
tlkehler, 09 Janvier 2018

Hotel was very clean with an updated décor in a quiet location, nestled in behind the Prestige Inn. Our beds were very comfortable and our free hot continental breakfast was excellent! We found the staff very friendly. Our family of 4 and small dog was very comfortable. Location of hotel was within walking distance of restaurants including a Tim Hortons but not close to shopping. I booked our room through the Best Western website with our membership which had lower rates then some of the online discount websites that I normally use when travelling. I thought this was the nicest Best Western hotel we've ever stayed at!

"Will definitely come back"
Crystal291427, 06 Janvier 2018

This was one of the top hotel experiences we've had in recent years. The staff was professional and attentive. The pool was nice though it would have been great to have a hot tub. The selection of breakfast items was fantastic, definitely something for everybody. Room was clean and comfortable.

"Great Breakfast"
amyleebs, 03 Janvier 2018

Got in late after bad road conditions left us in Golden for the night. Had our (well-behaved and sleepy) German Shepherd and got the last pet friendly room. No problem with check-in. Beautiful, clean room. The entryway of the hotel is nice and inviting. The morning breakfast by Darwin was really great. Bacon, sausage, eggs, pancakes, waffles... fruit, granola etc. Coffee, tea, juices and water refilled promptly. Great service for a good meal before getting on the winter road again. Thanks for a great stay!

"Staff were so accommodating!"
margaretsZ7349MA, 29 Décembre 2017

The staff made our stay very enjoyable. Breakfast was also very good. Excellent customer service! Would highly recommend this property, comfortable rooms, beds and quiet even though the hotel was full.

"Great views and people. No hot tub"
X7167EWmeganl, 28 Décembre 2017

The inside of the hotel was very nice and trendy. All the staff were very friendly and attentive. Rooms were clean and spacious. Disappointed in the lack of a hot tub in a ski resort town. They dropped the ball there

"Great breakfast; accommodating staff."
Canucksontheloose, 23 Décembre 2017

We stayed here for 4 nights over the busy summer holidays and despite requesting a quiet room away from the stairwell, we were given a room right beside it. It was a nice large room, which is needed for such a long stay, but that bathroom badly needed updating with the weak shower head and old toilet (had to keep handle down to flush). Darwin, the manager, was kind enough to inquire how my stay was every morning at breakfast so when I told him my frustrations, he gave me a reduction on my room costs as I didn't want to pack up my family and move to another room. And then he gave me extra water/snack packs for my family. Nice touch. The breakfasts, supervised by Cesar, were pretty impressive considering there was always hot bacon available and who doesn't like that?! Sausages, fresh fruit salad, and REAL PLATES AND CUTLERY - which really ups your dining experience instead of the plastic cutlery and paper plates that many BW breakfasts offer. Stylish breakfast room. Hotel is well-located off the highway too, near a gas station, grocery store and plenty of fast-food joints. CONS: spotty WiFi, swimming pool is cold, and swimming pool lacks a wall clock, microwave only available in lobby, no kettles offered, breakfast seating can be competitive, tour bus engines in parking lot can wake you up in the mornings, the sole washer&dryer is ancient and in a dirty area, and there is no view from any bedroom despite the awesome photo of the hotel on its website. I'd still recommend if you can swing a reasonable price because Darwin and Cesar really work hard to ensure your satisfaction.

"Thank you!"
jaimebV1807US, 21 Décembre 2017

This is the best place to stay if you are visiting Golden...or if the roads are blocked due to weather :) loved the new renovation and rooms. The staff were friendly and made us feel welcome. Thank you again for everything I highly recommend this hotel

"Great staff"
darrent609, 18 Décembre 2017

Stayed at the hotel with a hockey team of kids. The staff were really great. They gave them goodie bags and the kids liked the pool. Breakfast was super and the rooms were clean, large and very comfortable. No exercise room or hot tub though.

"Okay if no other choices"
Laura B, 13 Décembre 2017

Bed was comfortable but there was blood on one of our pillow cases, internet was slow, mornings were noisy and Darwin talked too much. Breakfast was typical, eggs runny, bacon very salty but the coffee was good!

"New Best Western."
Pearl B, 11 Décembre 2017

Quiet, clean, modern motel. Very friendly staff. Check in was quick. The morning Continental Breakfast is second to none. Great assortment of breakfast items including fresh fruit, bacon, eggs, waffles, sausage, juice, fresh hot coffee.

"Great hotel"
Denise W, 22 Novembre 2017

Stayed here on our drive through the mountains. Excellent hotel, very clean, comfortable bed and spacious room. Good location off highway 1. Breakfast was quite good. Would definitely stay here again and would recommend this hotel.

"Upset"
317marijad, 18 Novembre 2017

No staff to clean rooms. Rooms layed out wrong. Broken toilet. Broken shower Handel. No microwave. To much noise from the stair case next to the room. Breakfast started to late so my crew could not have anything to eat.

"Although their computer system was down, they did their best to right the errors caused."
t0nalee, 09 Novembre 2017

Darwin at the front desk was so awesome that I had to buy him a gift. He was patient in the face of adversity and put up with a lot of stress with their computer system being down (for 2 weeks!) and being yelled at by various guests. He treated our hockey group with respect and bent over backwards to provide us a space to gather and with gift bags for the team. A first! Very personalized and small-town with a smile type service. We'll be back! On the down side, it's odd that their systems were down for so long. This is a problem and puts undo stress on staff and causes errors in reservations for guests.

"Pleasant Surprise, very high class for BW"
HotelWrockstar, 08 Novembre 2017

as my user name suggests, i am a hotel snob and very picky about my hotels I stay at. we needed a place to stay in middle of road trip and i settled on this property because of the pictures and reviews. They both proved to be very accurate!! The hotel is very recently and wonderfully decorated and updated. They have clearly spent a lot of money and it shows!! it did not feel like a typical BW. The beds were very comfortable we even slept in past our wake up!! so it was a much needed rest after a lot of driving. All of the staff were very friendly and attentive. We did not have time to use to pool it was only a quick stay. The breakfast was very delicious and had a lot of options cold and hot.

"Excellent service"
graymonk, 03 Novembre 2017

The staff at the hotel really make a difference. They go out of their way to make your stay a pleasurable one. The room was spacious and clean. The hot buffet breakfast, which is included , was surprisingly good with lots of fresh options. Cesar,the breakfast attendant,worked very hard to make sure everyone had their needs met. Darwin ,at the front desk ,was very charming and accommodating . If you need a place to stay in Golden,you can't go wrong with the Mountainview Inn.

"Lovely"
U9470UPchrish, 03 Novembre 2017

Our stay here was amazing. The beds were comfortable, clean and warm . Staff was friendly and the kids loved the heated pool. It is Pet friendly. We we're hauling large fifthwheels parking was available.

"EXCELLENT service and superior facility!!!"
debbielt2016, 29 Octobre 2017

Thank you Darwin, Mildred and Caesar for making our stay exceptional!!! Check in was quick and Mildred assisted with restaurant selection. Check out was done by Darwin while we had breakfast. Caesar served a fantastic breakfast woth a smile!!

"Great Staff!!!"
AnitkaH, 28 Octobre 2017

I cannot emphasize enough how great the staff at this hotel is. Besides the fact that the hotel is very clean and very pet friendly and very modern, the staff makes it great!!! Very helpful, friendly and attentive. ESPECIALLY the breakfast staff. The fella that was helping us at the time was on point with service and help!!'

"Great 3 night stay at BW Mountainview in Golden, BC"
OH_hokie, 22 Octobre 2017

My wife and I stayed 3 nights at this hotel while on a trip driving through the Canadian Rockies. In short our stay from this accommodation standpoint was nothing short of fantastic. Our room and bed was clean and comfortable. The staff was one of the most attentive and gracious ones we have ever encountered w/o respect to cost. At check-in Connie gave us an excellent recommendation for dinner. Mr. Padilla, guest services mgr continually asked how everything was and if there was anything he could do for us. The breakfast offerings were very good, considering the type of hotel, and the gentleman that managed the breakfast area provided absolutely superb service to us continually checking and making sure all items were available. In short this hotel is excellent from a value cleanliness, comfort, and service standpoint and we would not hesitate to book this property again if we are in this area.

"Brake int the drive"
Abe L, 16 Octobre 2017

When driving the TC and need a rest stop over night Golden is a place to stop half way from Calgary or Edmonton on the way to Vancouver or other BC destinations Did you know that Expedia is the most suck travel inter net site out there if you use expedia you are sure to get screwed, so don't be a retard and and don't use expedia. The staff here is the most friendly you will ever find nice big pool to swim around in. it is only about a 6 hour drive from there to Vancouver

"Overnight trip"
Melanie C, 15 Octobre 2017

We were visiting Golden for an overnight and chose the BW because it's pet friendly and it's predictable. The room was large but I found the price to be quite high for the shoulder season in the area. We might rethink our next booking and stay at a Kicking Horse condo for a lesser price.

"Best Western at its best"
Sergeant H, 13 Octobre 2017

Whenever I´m out of town I try to stay at one of my favorite hotels -Best Western. In Golden, B.C., Best Western Mountain View was also first choice and hasn´t been disappointing. Friendly staff, clean and spacious rooms, comfy beds. I really like their Express Check Out in the morning, hassle-free and speedy. Restaurants are within walking distance. You can find a lot of activities around Golden, so stay more than one day to just figure out all opportunities.

"Beautiful - BUT"
Mark_Laura_G, 09 Octobre 2017

Fail: • designating pet rooms - and limiting them all to the same area of the hotel. • While the room was made up to appear to be closer to a middle class hotel - the noise in the room was still like being in a low end hotel. You could hear EVERYTHING that was going on throughout the hotel. Again - being punished for bringing our pet - we were designated to the main floor - so children running in the halls above us nonstop was disrupting and stressful for us and our senior dog. Can't wait to get back to a hilton property. • No automatic doors or even wheelchair accessible door buttons to open and hold doors so people with children or arms full of bags or even the luggage cart could get through without getting snagged in the doors as they closed on you. • Would have like to have left the window open for the evening, but there were holes in the screen - and being on the main floor felt just a little insecure *****(Not that Golden fells insecure AT ALL - Lovely little town - just not something we feel comfortable doing on the main floor at ANY location) • Free Breakfast only starts at 7, and for those who get on the road early - this is not a benefit... We thought that it would start at 6 - that was one of the primary reasons we booked with this hotel. We were concerned grabbing breakfast in a small town may be difficult - and we were right. So - we paid for breakfast - then paid again(somewhere else) as we hit the road at 6. • High definition TV - Low definition cable • Price was nuts - we will stay in Calgary next time and skip the additional costs for overnighting in the mountains. (Beautiful APPEARING accommodations, just not worth the almost $200 price for less than 12 hours) AND we are card carrying members and CAA. • Pet friendly but no poop bags for peeps to pick up after pups. A+ PASS: - ROOM WAS Beautiful and clean! - Fixtures and furniture were wonderful and the additional plug-ins for gadgets were appreciated. - Staff was exceptionally friendly and accommodating (as much as they were able to). - Location was handy - easy in and easy out, tons of restaurants.

"A must stop"
richardsT3509NY, 08 Octobre 2017

Welcoming front desk staff, super comfy beds and pillows, the best value for your dollars, highly recommended, resturants within walking distance, or a few minutes drive, great breakfast selection included

"Golden BW"
149douglasd, 05 Octobre 2017

Impressed with the reno done on the lobby and addition of the breakfast area. Staff were friendly and service was very good. Chef made rounds continuously to check on items and customer satisfaction. Well done.

"Great stay"
Brian C, 05 Octobre 2017

This hotel is very modern and clean. Our room, No. 104, had twin queen beds, TV, fridge, microwave, sink, iron, ironing board, WiFi, etc., but although we had 4 cups, we only had 3 coffee bags. as well as that, the coffee machine kept switching itself off before completing a cupful, so I had to stand over it and keep resetting it. There is no main light switch when you enter the room, so you have to switch on/off the table lamps individually Our room was $217.34 for the night, breakfast included

"review of area"
johngF4338ZD, 03 Octobre 2017

the hotel was excellent the area if you like to go to bars or ski maybe it works but i think there are better areas. the hotel rate was high for the area after driving around the area looking for something special i came up with nothing

"highly recomended"
595ilanl, 03 Octobre 2017

Very large rooms, staff was extremely friendly, breakfast was excellent with a mix of yogurt, fruit, bakery and waffles for vegies as well as bacon and eggs. good location in proximity to HW-1. Need a car to go to Golden

"Great Stay"
LUV2TRVL157, 02 Octobre 2017

We stayed at the hotel on our recent visit to BC. This was an excellent place to stay. The staff was courteous and attentive. During our delicious breakfast, the chef Cesar offered his service both days we were there. I would definitely stay again and recommend!

"Clean rooms, bed and bathroom"
omurt2017, 28 Septembre 2017

We stayed on the way from Lake Louise to Vancouver. Clean and comfortable rooms. Good for family stay during road trip. Nice to have breakfast before road. We did not try the indoor pool which is at the ground floor.

"Awesome hotel"
Jenaphers, 27 Septembre 2017

The hotel was awesome, the staff was friendly and very helpful . Breakfeast was very good and the cool was very nice , he made sure all the people eating were happy. Hotel was clean , beds werent to bad . Could use better signage for location

"Great choice"
312nathane, 26 Septembre 2017

Hotel staff was excellent. Mildred at the front desk was friendly and inviting, and Cesar at the breakfast bar was fantastic. room was clean and furnished nicely, and the bed was very comfortable. Great location with easy access to restaurants and attractions.

"Restful Spot in the Mountains"
N1817JIwilliamm, 25 Septembre 2017

We love to stay at the Best Western Mountainside in Golden as it is so clean, the staff are helpful and the location is convenient. We feel relaxed instantly and can rest after the drive from the coast.

"Nice Surprise."
40milly, 23 Septembre 2017

We stayed here for one night to break our journey. Everything was faultless, the staff were excellent and very helpful, the room was spotless and the price includes a very nice breakfast. There is no restaurant on site, but a few to choose from a short walk away if you don't want to drive in to Golden its self where there's more of a selection. As the hotel is located just off the main highway, when booking ask for a room at the back. Overall great value for money and well worth a stay.

"Clean and Courteous"
Susan H, 21 Septembre 2017

We found the hotel to be clean, and the staff to be very courteous. The breakfast was a nice full hot breakfast with eggs, bacon, sausage, pancakes, waffles, cereal, fruit, yogurt, bakery items, toast....etc. very nice! The downside was that the hotel can be a bit loud. We slept in every morning, and you could here people coming and going in the hallway. Book a room near the end, and I am sure it will be quiet, or if you are an early riser, then you will have no issues. If you like beer stop by the Whitetooth Brewing Co....great beer and people! Red Tomato Pie has great take out pizza which will deliver to the Whitetooth. The best hot chocolate & donuts......Tim Hortons!

"Great breakfast and service "
User, 21 Septembre 2017

Thanks to Cesar and his helpers Connie & Corine for a great breakfast and excellent service. The food was hot and very tasty. Cesar the food Mngr always goes out of his way to talk to you and if you need any extras he has it for you immediately. The rest of the staff here are always friendly and willing to help! Keep up the great attitude!

"A great base"
WizardBristol, 21 Septembre 2017

My wife and I based ourselves here for 4 nights while visiting Banff and Jasper national parks. We found this worked well as we were away from the crowds but still close enough to get to the places we wanted to visit. There are places to eat within easy walking distance, and just a couple of minutes drive to more restaurants in town. We were warmly welcomed by Mildred at the front desk, and the check in process was quick and easy. Our room had two double beds and was clean and spacious; it overlooked the car park at the side of the property and was very quiet. Breakfast was plentiful, well presented, and the best complimentary breakfast we've had in a long time. In addition to a good selection of cereals, breads and pastries, there was fresh fruit, fresh fruit salad, cheeses, cold boiled eggs, waffles, pancakes and yoghurts. The hot breakfast items every day included eggs, potatoes, bacon and sausage - all were piping hot. Cesar, the breakfast assistant, has a smile and a word for every guest, and he works really hard to keep the food replenished and the tables clean. It was obvious that he sets himself high standards, enjoys his job and loves interacting with guests. Guest comfort and safety is clearly taken seriously here as Darwin and Mike, the manager, acted swiftly after I raised concerns with them about a suspicious-looking car and driver that I had spotted in the hotel parking lot after dark. Overall a great stay, and we would definitely stay here again if in the area.

"Best Western Golden "
BrendyLea, 21 Septembre 2017

Mildred & Cesar were very accommodating and cordial during our visit. Mildred helped us get the right room and Cesar's breakfast area was clean even after the morning rush and the menu was the best. He even made sure we had water and fruit for the road.

"Good service"
Mi H, 21 Septembre 2017

I booked the same hotel for the night of Sept 16 and held by my credit card. Unfortunately, the card was missing and had to replace it. I called the customer service and CONFIRMED no need to provide NEW credit card number AND NO problem for my late check-in. It ended up my room was cancelled with invalid credit card and all rooms were sold out. The counter lady did an excellent job and helped me to find a room in other hotel. I learned my lesson not to trust their customer service. This hotel is clean and breakfast is good. Highly recommend.

"Stay in Golden"
denniskS6651JM, 14 Septembre 2017

Enjoyed our stay at the Best Western in Golden. Rooms seemed to be freshly renovated and looked good. Breakfast in the morning is always a nice touch. Service staff did a great job at making us feel comfortable.

"Great night at BW"
Russell C, 14 Septembre 2017

Very clean, newly renovated hotel. Excellent staff are ready and willing to help. Breakfast buffet has a very good selection of hot and cold food. I would definitely stay here again. Michelle, at the front desk, was particularly helpful in getting me settled in my room

"Very friendly staff"
Kay J, 13 Septembre 2017

Stopped here for one night on our way to Banff. Very clean room ,comfy bed and very friendly staff , Darwin and Matilda were very attentive and went out of their way to make sure everything was ok . The chef even came over at breakfast to ask us if we were happy with the food ...which we were . Would definitely recommend this hotel.

"Good Hotel"
Brenda P, 13 Septembre 2017

We stayed one night at this hotel and our room was very clean and spacious. The beds were comfortable so we were nicely rested to continue on our long day of travel. Breakfast was the usual Best Western type buffet - a few hot things as well. It was fine. We went off the highway, in to town to eat dinner. There is a good selection of various, nice restaurants and it is nice in the evening to walk along their pretty main street. There is some history to Golden and the views of the mountains are wonderful.

"2 day stay"
conndoh, 12 Septembre 2017

We stayed at the BW and found the rooms clean and very neat. Staff was pleasant and Cesar had a wonderful breakfast with a lot of items that were well prepared. We enjoyed our stay and would return anytime!

"Relaxing overnight at Golden"
Mylo_B613, 07 Septembre 2017

We booked an overnight stay on our way to Jasper. We decided to book at Best Western because of the free breakfast. during breakfast, Cesar accomodated us very well. He made sure that we get to enjoy our meals and immediately replenished when items run low.

"Through the Rockies"
KelownaJoan, 07 Septembre 2017

Renovated hotel is very nice - probably the nicest breakfast areas we've seen and the service by Cesar was friendly and efficient. Decor is relaxing and cozy. Well done! Off the hywy location. Can't say more than that!

" breakfast review"
Sheldon S, 07 Septembre 2017

Cesar was awesome very helpful friendly and good at his job. The food is sub par however specifically the eggs and pancakes. For $180 a night I feel like they could cook real eggs in the morning these are like instant eggs of some sort they serve the same ones in Revelstoke and they are nasty otherwise the hotel itself is nice

"Golden visit"
rnhill, 07 Septembre 2017

All the staff were incredibly kind and hospitable !! They were accomadating and aimed to please! This kind of service is hard to find now a days and so our visit was very nice! We almost didnt want to leave ....thanks Best Western !

"Visited its neighboring estate"
amar47112017, 06 Septembre 2017

Under construction, Gym - non existent. Iron, hair dryer not working..... What more can I say. Breakfast was good and well stocked.Staff were friendly and curtious. Checking in and out were efficient. Overall average

"Room was clean beds were comfortable"
mforberg, 31 Août 2017

Complimentary breakfast prepared by Cesar was excellent and he was friendly. The guest services manager Darwin was pleasant to talk to. The room was clean bathroom was clean. Bed was comfortable. The check inn staff was friendly

"Cesar is the best!"
DropsOfJupiter2417, 31 Août 2017

Our stay at the Best Western was pleasant; shoutout to the staff for being so kind and always greeting us with a smile. Especially Cesar's buffet breakfast!! He was very kind and all of his food was delicious! Great service! If we're ever stopping in Golden we'll most definitely be staying here again! Thank you for everything!

"Comfortable location"
Sucheta H, 30 Août 2017

Nice accommodation. Comfortable, clean rooms. Front desk staff were pleasant and efficient. Buffet breakfast included, with option for making your own pancakes and waffles! Cesar was pleasant and courteous. Enjoyed our brief stay here.

"great stay at best western , golden B.C"
E3060TZjonathanp, 30 Août 2017

we loved it here the staff was amazing and treated us kindly and had us smiling , the room was beautiful and clean the bed was like a cloud i didn't want to leave we will for sure be going back! Ceasar made our dining experience great and Mildred had us smiling at check in in spite of how tired we were

"The front desk staff(Mildred and Amanda) were very hospitable and accomodating. The breakfast was amazing by chef Cesar"
daanialzafar, 24 Août 2017

Very accomodative and friendly staff that kept checking on our comfort. the front desk allowed a change of rooms to non-pet friendly and the breakfast chef Cesar was very good at multi-tasking- making food and checking up on guests

"Best Breakfast in BC"
aparke9, 24 Août 2017

A nice large room and very friendly staff. Cesar, the Breakfast Manager, was very accommodating and helpful. A huge range of fresh food and beverages on offer, including a range of tea, which for us Brits is obligatory.

"Just Best Western is GOLDEN"
worlds01, 24 Août 2017

This is our first visit to Best Western in Golden BC. We were pleasantly surprised at how it is a step above a lot of the best westerns we have stayed at. During our stay we were pleased with the exterior and the interior appearance. All of the staff are very welcoming.

"Fantastic place!"
beachfun10, 22 Août 2017

We just came back from a girl's weekend and stayed here. What a fantastic hotel, from Darwin the manager who greeted us, asked if we required any info on Golden, places to see, eat etc.. What a wonderful and delightful manager. The continental breakfast that was prepared by Cesar each morning was one of the most amazing continental breakfasts I have ever had! From juice, coffee, assorted breads, eggs, pancakes, waffles, bacon sausages etc.. Well done! The rooms are nice, comfortable beds, nice clean updated bathrooms and friendly helpful staff. Thank you for making our weekend away extra terrific.

"A nice place"
Qunqun Y, 22 Août 2017

We are on our way to Banff and we choose to stay here because the price is good. We made the right choice. The manager is nice and the chef makes good breakfast. They even give a little gift for kids.

"Two great stays at the Best Western Mountainview Inn"
Perhillion, 16 Août 2017

We stayed at the Best Western Mountainview on August 4 and 12, 2017. Both stays were excellent. DARWIN provided excellent service for both stays. He was very friendly and kind to our children. He put in the extra effort to make our stay a pleasant experience. We had a family room which was very large and accommodated two adults and three children. The room was clean and comfortable. Beds were comfortable. Bathroom was clean. The free breakfast was excellent and had items such as waffles, pancakes, scrambled eggs, sausage, bacon, various juices, breads, and cereals. It was much better than other free breakfasts that I've had at various hotels. We have stayed at the Days Inn, Prestige Inn, and Best Western in Golden, and the Best Western is definitely the nicest out of the three. We will be returning next year!

"Nice friendly accommodation "
Shan152, 15 Août 2017

Stayed here 2 nights while in town for a wedding . Good location a block off the highway. Staff is very friendly and accommodating . Rooms are large with comfortable beds. Lots of parking. The breakfast was very good with lots to choose from both hot and cold, one of the better complimentary breakfasts I have experienced . The scrambled eggs tasted good as did the bacon. Only downside was the noise - like scraping chairs and someone walking around - from the room above us in the night woke us up a couple of times and was also noticeable during the day.

"No early start"
John K, 15 Août 2017

The hotel is new and clean but very plain could use some decorating, breakfast does not start until 7:00 am so if you plan an early start you will be hungry.You also have to look for this hotel as it is not on the highway.

"Fix the little things"
warrenl541, 14 Août 2017

Although the rooms were nice and staff pleasant, the laundry facilities were so slow, it gave us a negative feeling for the hotel. A little more attention by management to the "little" things, would have made our stay much more enjoyable.

"Short Stay - Excellent"
Norm Z, 13 Août 2017

During vacation in BC, stayed one night in Golden at the BW Mountainview Inn. The hotel was clean both outside and inside. Had more than one luggage cart which was great during a busy check-in. Check-in was quick and staff friendly. Our room - a double queen - was nicely spacious and clean. Bathroom was a good size. The bed was very comfortable (probably the most comfortable on our 2 week trip to BC). Pool was decent enough. Wifi is the only downfall; on 2nd floor, connecting was easy, but after that, very, very, very slow. Minor detail as we were not there for business. Breakfast the next morning was well prepared - good variety and decent enough. Would definitely recommend this hotel.

"Just another Motel"
Christina4444, 10 Août 2017

Best Western Mountainview Inn in Golden is nothing special. Rooms are clean, breakfast is ok (but definitely not outstanding). On our arrival we were first told, that they had no room for us (although we made a reservation through booking.com). After insisting on our booking, we finally got one. I'd go back there for an overnight-stay during al long drive, but not for anything else.

"Rooms spacious, clean and breakfast was great!"
Jocelle M, 10 Août 2017

We arrived very late, exhausted from a long drive but was happy to find that our rooms were held for us. Rooms were big and clean. We received the best service from their friendly and professional staff. Cesar, our breakfast server made sure food trays were stocked and everyone had a good meal. Staff from the cleaners, to reception and supervisors were great. Probably the only downside was that parking was right outside the room and the window does not filter out vehicle noise. But overall, I highly recommend this hotel. Kudos to everyone.

"Overpriced"
karoleigh, 08 Août 2017

For a hotel that isn't immediately adjacent to a resort or popular vacation area, this inn was way overpriced. It is a basic, run-of-the-mill Best Western that you can find all over the continent, but that you can pay much less for. I have stayed in vacation areas with lower-priced hotels. I would have expected to have paid this price for a Best Western Plus, at least. We have no specific complaints about the guest room itself. It had a comfortable king-sized bed with six pillows. There was a comfortable couch in the room. The bathroom was quite lovely. There is a large TV in the room. We did have some problems with the WiFi, which was weak. I'm not sure if this is a problem with this town or with the hotel. The pressure in the shower was low. Breakfast was good. My husband commented favorably upon the scrambled eggs. We would have gotten a cheaper room if we had driven to Revelstoke, and now wish we had.

"Mountainview Best Western Close to the parks"
E2463FOdavidf, 07 Août 2017

My wife and I had a memorable stay at the Mountainview Inn. We were close to several of the national parks, including, Revelstoke, Glacier, Kootney , Yoho and Banff Parks. We found the hotel experience excellent, with extra efforts by manager Darwin and kitchen manager Cesar, to make our stay comfortable. Rooms were clean, large and well appointed. The bed was very comfortable. We were so pleased that we extended our stay.

"Very good breakfast"
P7839BVcindyh, 06 Août 2017

Hotel clean and pleasant. Breakfast was very good with a automatic pancake making machine. Could use more seating for breakfast. Location was handy - right off of Hwy 1. Would stay at this hotel again.

"Clean stop over with a great breakfast"
Brenda B, 03 Août 2017

Helpful staff. Best included breakfast I have had at a hotel. Seems that Golden is an expensive stop in the summer. Price was much higher than Revelstoke or Salmon Arm. It is definitely a highway stop hotel--no where to sit outside, no bar or restaurant. Right on the highway. One night is long enough. A very clean establishment though.

"Hotel was without power for 24 hours prior to our arrival and we were not notified!"
nettisketty, 02 Août 2017

Our recent experience with the Best Western Mountainview Inn in Golden, British Columbia was not pleasant. We made a reservation for Monday, July 24th in January 2017, in anticipation of a one-night stop during our travel from Kelowna to Calgary (we were visiting the region all the way from New Brunswick). Knowing that we had a hotel pre-booked, we took our time exploring the region. We arrived at the hotel at 10 p.m. to check-in only to discover they were without power and had been for 24 hours. We were advised by the front desk staff that there was no hot water, but we were welcome to stay anyway. That was not an option for us. No power, no hot water, and travelling with two young children. We were not notified of any of this prior to our arrival there, and it caused a huge inconvenience to us. There was no vacancy at any other hotels in Golden. We were basically left to figure it out on our own so my husband contacted Best Western customer service via telephone and got a room in Radium Hot Springs, an hour away. This took us off our original course and added time, gas, and money (hotel was more expensive there). This is terrible customer service and we felt it was important to share this experience. We at the very least expected a discounted rate for the inconvenience, and a note was placed on the file by the customer service agent, but not action has been taken. We have always trusted the Best Western brand, but that has changed.

"Hotel with good location, pleasant & helpful staff"
Amanda016, 29 Juillet 2017

The staff are very pleasant and helpful. The hotel is impeccably clean. The bed was comfortable and the room was surprisingly quiet. This was high season in the summer, so the basic room was expensive: close to $300 CDN$ with taxes for one night.

"Not really a Mountainview"
Kathy J, 29 Juillet 2017

We booked this hotel on our travels expecting to have a true mountain view. We had a parking lot view and I do not think any of the rooms have a mountain view. Rooms are large and clean. Staff is helpful. Breakfast was very good. But, do not think you are getting a mountain view or are in a rural area. It is a little hard to find. It is on a frontage road off the Trans Canada highway. It is quiet. For no mountain view, it is a little high priced.

"Mrs J Diewold"
Jackie D, 27 Juillet 2017

My husband and I stopped for an overnight stay in Golden on our way to Leduc Alberta. We chose the Best Western and were very pleeased by the hotel, staff and room. We had breakfast at the hotel and were happy with choices of food . Cesar was the staff who kept the food containers filled and the coffee flowing. We were more than satisfied with our stay and service. The only thing I would have enjoyed was a hot tub to soak in after our long drive from Vancouver which this does not have.

"Swiss couple"
Houdi50, 25 Juillet 2017

Nice hotel with very friendly staff. Easy to find an a lot of free parking space. Excellent breakfast. Cesar helps you if you have a trouble. A storm produced a blackout over 24 hrs. The staff made the best out of it.

"Best sleep of our trip"
Uli P, 24 Juillet 2017

We stayed at this hotel on July 21st and were very pleased with our experience. The staff was friendly and professional, the room was nicely decorated and very clean, and the beds were extremely comfortable, providing the best sleep we have had in a while. The breakfast selection was excellent, from fresh waffles and freshly baked muffins, berries, yogurth and cereal to eggs, bacon and toast, and Cesar, who worked in the breakfast room, was very helpful. I would definitely stay at this hotel again, in spite of the somewhat high rates - however, we did travel during peak season, so higher than normal room rates are to be expected.

"vacation"
d0r0thyes, 24 Juillet 2017

Friendly staff, good breakfast, comfy bed. I would stay here again. Staff were very nice to my little grandson and very helpful with directions and suggestions for activities and places to eat. Also pretty area.

"Decent but missed the mark."
H9593KTraym, 24 Juillet 2017

It's a decent hotel but it needs to be updated. Breakfast area needs improvement. No hot tub. Decent view from the second floor. Room was clean and big. The price was a little high for what this hotel offers.

"Overnight Stay In Golden"
MurrayandMarion, 20 Juillet 2017

Our stay here was a great experience! Customer service was friendly and most attentive to meeting our needs! Thank you Darwin! It was lovely chatting with you. Breakfast was a delicious variety of hot and cold to satisfy any palette! Well done, Cesar! We found this BW Inn to be clean and comfortable with many modern upgrades, particularly in the foyer and guest areas...a very 'guest friendly' stay! We would highly recommend staying here while in Golden! Cesar, you asked for other suggestions to change up your breakfast menu...perhaps you already have these incorporated but here are a few other ideas we've enjoyed in our travels: French toast, omelettes, biscuits & gravy, pastries and bagels, cinnamon buns, to name a few. All the best to you, chef Cesar!

"Great stays in Golden"
redinga78, 18 Juillet 2017

Like many places Golden has a range of hotels that go from a bit scary to amazing and luckily for us the Best Western is one of the amazing ones. We stayed here for four nights total and were very impressed with the hotel. Darwin and the rest of the team made sure our stay was comfortable. The rooms were clean with comfortable beds. The pool was a hit with the kids after long drives or hot days. Location is easy to get to and get to other places. The included breakfast buffet not only saves time and money but is delicious and has lots of options (pancakes, waffles, eggs, sausages, bacon and more). One thing that we experienced which shows this hotel cares about its appearance and guests is while we were there we saw the window cleaners come by and clean the windows and also the in room A/C units were serviced by a friendly HVAC tech Jacob. To be honest I didn't think hotels ever cleaned the filters based on some of them I've seen. Thanks Darwin and the rest of the staff for a great stay.

"Mountain view inn"
Nizbizz, 18 Juillet 2017

Good hotel, Nice service, clean rooms, a little too expensive. If your a light sleeper like me you will hear neighbours if they are being loud. Basic breakfast. Would recommend if price is a little lower.

"Visit to the Rockies "
Nelly D, 17 Juillet 2017

Great stay at this location, with clean rooms and good service. Staff are very friendly and helpful and the breakfast was good. Only request would be to add bananas with the apples so there's just one more option for fresh fruit. Otherwise very good time!

"Average"
Matthew Z, 16 Juillet 2017

Some internal staff issues to deal with and hotel proper protocol when window washing or exterior maitnence occurs and guests are staying. Breakfast was better then average thanks to your chef Cesar!!

"Reception with a smile"
Kholoud D, 13 Juillet 2017

Room was the nicest since we've been in Canada ( including Montreal, Calgary, Banff, Jasper). Easy to find location, free parking, cool a/c, comfortable bed, quiet room, fair breakfast. The receptionist called to check if everything was alright.

"Best Experience at Best Western"
899debasishs, 12 Juillet 2017

I wanted to give a shout out to the entire staff at Best Western, Golden to make our short stay so memorable. From the check-in through the morning breakfast and the check-out, everything was so smooth, I wish every hotel stay were this hassle-free. Kudos to everyone there at this hotel!

"Nice location, friendly service, clean room"
Adeline S, 10 Juillet 2017

This Best Western is near the Trans Canada Hwy and within walking distance to shops and restaurants. The place was clean and comfortable. The hotel staff provided good service and was very friendly. I will stay here again!

"Business trip, during high tourist season"
katecrest, 10 Juillet 2017

I always stay at Best Westerns, points program, this is particularly nice hotel : it is off the main highway and tucked behind another chain hotel, so it is quite a bit quieter. Very clear, spacious rooms. Lots counter space in the bathroom. Darvin at the front desk was quick to check me and very courteous. Breakfast area is big, clean, updated. Ample parking, and the spots are very wide for all types of vehicles.

"One of the best breakfasts ..."
rabell1997rb, 09 Juillet 2017

Hotel was fine..all Best Western are really good...but the breakfast was really super..Cesar was the chef. The eggs were really nice, the pancakes, EVERYTHING was fresh, really well done..not like some of the 'cardboardy' taste some of the BW breakfasts have....

"Visit to the hotel"
kjensen26, 06 Juillet 2017

Had a wonderful visit at this hotel. The staff were friendly and extreme helpful. The breakfast was fantastic and Cesan was wonderful. He was friendly and kept everything running smoothly. Thanks Cesan for the wonderful stay.

"Great Stay"
kevinkP2801RY, 04 Juillet 2017

Hotel looked great, inside and out. Accommodations were great, pool was nice and inside. breakfast was very good, staff were helpful and friendly. i brought my family on this trip and the staff were great with my kids as well.

"Golden"
L6437YDpeterp, 03 Juillet 2017

Enjoyed my stay. Found hotel staff were very friendly and helpful. Property was clean and well kept. The room was nice and beds were very comfortable. Housekeeping did a good job and went out of their to make us feel welcome.

"Great Stay"
571cathyr, 02 Juillet 2017

We were extremely pleased with our stay here. The hotel was very clean, modern decor and the staff extremely hospitable. Very quiet. We didn't use the pool, but it looked well maintained. The breakfast had a variety of items. Several nearby restaurants.

"Great place to stay"
Hazel G, 01 Juillet 2017

A clean ,quiet place to relax after a long drive.The food is buffet style and not too hot..Some of the dishes were Far Eastern style. Rooms were compact but very clean.We had no problems checking in or out.

"Disappointed"
44terrencef, 27 Juin 2017

My wife and I stayed at the Mountainview for one night. The price was higher than we are accustomed to for a Best Western but we anticipated a special experience. Well, we got one - but of the wrong sort. Basically a cinder block square next to the tracks with restaurant facility - we went to the Prestige Inn (a much nicer hotel) next door for dinner. When we reached or room it had that stale carpet smell of 1 star motels. I don't recommend this hotel.

"Great Service!"
688leonardl, 27 Juin 2017

We found the employees at the Best Western Mountainview Inn to be very professional and friendly. They were very attentive and made sure all our needs were looked after. Full breakfast is an awesome service that provide at no additional cost. Would most definitely stay there again.

"Superb Hotel and Best Staff"
Nuruddinali D, 26 Juin 2017

Smooth Checkin process with very genuinely helpful staff. This hotel stay was one to remember. We were given good room with comfortable beds and great AC. The best part was the hot breakfast with eggs and sausages and plenty to choose from. I hoped we had more time in hand to stay a bit longer. We will recommend this hotel to everyone

"Canadian Rockies Vacation Getaway"
User, 21 Juin 2017

Very nice place to stay. The room was clean and spacious. the free breakfast was very good with a lot of options to choose from. The staff was kind and helpful, especially Darwin, the Guest Service Manager.

"Trip to Calgary"
Mary S, 20 Juin 2017

Great place to stay on our way through to Calgary. Had no TV, but the room was clean and quiet, considering they were booked up. Thank you Mildred for looking after us and making our one night stay comfortable and thank you to the manage for adjusting our rate due to the no TV service. Breakfast was amazing and a lot more than we expected. Will definitely stay again on our many trips to AB to see our family.

"Overnight"
Rick H, 19 Juin 2017

Very good hotel Clean friendly Just renovated Good breakfast Note no restaurant Easy access from hwy #1 Recommend good, safe, clean place Bathroom is clean and has regular supplies plus hair dryer Bed was perfect

"Overnight on Business"
Seas0nedTraveller101, 18 Juin 2017

Arrived without a reservations and a room was available. The room was clean and spacious. Bathroom was large and clean. the front office staff in particular, Darwin, was extremely helpful and friendly. He greeted each guest in for morning breakfast which included bacon, sausage, scrambled along with an assortment of breads, cereals and yogurts. Not my first stay and would definitely stay there again.

"Great stay"
looking4sun09, 18 Juin 2017

Very friendly staff, even remembered our name the next day. Breakfast was very good, great variety. Love the pancake and waffle makers! Room was spacious and clean. Looks renovated. Pet friendly as well. Definitely recommend.

"Breakfast "
MattHeinrich, 13 Juin 2017

The breakfast was excellent. Lots of hot and cold stuff to choose from: cereal, bread, waffles, pancakes, bacon and eggs, sausages, potatoes, and fresh fruit and lots more. Everything tasted good and was served on real plates (no paper or plastic). Our server Cesar was really helpful and friendly. We enjoyed our stay and can really recommend it!

"Golden 2017"
565reubenw, 13 Juin 2017

I stayed in Golden on business for close to 2 months. The staff was very kind and do a great job. Newly renovated lobby looks great. Rooms are clean and nicely decorated. Beds are quite comfortable. 4 pillows per bed, great idea!

"Great Breakfast!"
myauhlman, 11 Juin 2017

Clean rooms with everything you need. Helpful staff. Fantastic breakfast included with a great attendant helping you with all your needs! Ceasar made sure our breakfast was great both mornings we were there!

"Golden BW"
Pauline L, 08 Juin 2017

This hotel was very nice and clean. Free breakfast with lots of selection. Pool was way too cold to enjoy. I personally felt the beds were too firm and the pillows too thick. Service was good and staff was nice.

"Best night sleep"
Isaly B, 08 Juin 2017

For once a hotel that has it all. Very clean great comfortable rooms. All employees were very helpful and very courteous. Will stay here again. Breakfast was excellent and had a wide variety of breakfast foods.

"Awesome Hotel"
Marv K, 07 Juin 2017

I have been staying at the Best Western Mountainview Inn Golden, for work and it is one of the nicest hotel I have ever stayed in. The staff is very accommodating and great to deal with. One of the best breakfasts I ever had at any hotel. The rooms have been recently updated. If I am ever in Golden this is where I would stay!

"much improved with recent renovations"
Susan P, 07 Juin 2017

this motel is much improved with their renovations! Congratulations! will stay here again. Clean , bright, new decor in guest rooms.Excellent breakfast.! On the ground level may hear work vehicles leaving early.

"great hotel staff"
B and N S, 06 Juin 2017

our stay was very pleasant in Golden and the hotel staff, especially Darwin, were friendly, pleasant and professional. Our room was clean, comfortable and quiet. Expensive though considering the location and lack of good places to eat close to the hotel.

"The best ever"
Kathy G, 22 Mai 2017

What a wonderful place to stay. The check in staff was very personable. The Decour was recently updated and very beautiful. The rooms were excellent so clean. Everything was very convenient and was one of the best

"Exceeding my expectations!"
StephieNam, 19 Mai 2017

We, 3 adults with a small dog, stayed overnight at this hotel on the way to Banff, Alberta. The room was clean, very spacious, and able to access outside easily to walk my dog. They have a perfect place to walk your dog just outside of back entrance! The front desk associate was busy answering the phone when we were checking in, and there were a group of tourists waiting in the lobby too. It would had been better if the management assigned an extra staff in that situation.

"Beautiful property!"
BarbLH, 16 Mai 2017

Newly renovated hotel, conveniently near the highway, but no noise from it. The rooms are clean, and have everything you need. Staff was very friendly and helpful. Breakfast buffet was a bit better than most.

"Excellent, affordable place to stay in Golden - Breakfast Included!!!"
585brentc, 16 Mai 2017

Arrived at the Best Western in Golden and was surprised by the beautiful interior and the layout of the guest services area. Although the outside of the building is quite dated, don't let that fool you as the interior is very up to date and stylish. The rooms are also very nice and there is an ice machine and pop vending machine on each floor. We did notice that the walls permit a little more sound between rooms than we would have liked. Fortunately the hotel was quite empty during our stay. The breakfast was excellent. Bacon, sausage, hashbrowns, eggs, cereal, orange juice/apple juice, croissants, cookies, etc. were all available

"Best Western in golden BC"
Mara96, 15 Mai 2017

This is a very good hotel....great for stopping whether going east or west....pleasant staff, comfortable bed, many good restaurants close by. The breakfast has a bit of everything, well laid out with friendly staff.

"Owner"
Permjit S, 04 Mai 2017

Best western Mountainview went through a major transformation and the breakfast is definitely the highlight. Please come and join us foe a hot new Buffett. We would like to thank all our guests during our renovation! Our new modern lobby.

"First Class Accompdations"
ClaireHolt, 04 Mai 2017

The decor and amenities of this hotel are well above average. Beds were super comfortable, bathroom was very clean and nicely decorated. There was no noise from traffic as this hotel is one block removed from highway. Easy access to several dining establishments. Would definitely stay here again.

"Took me 4.5 hours to fall asleep in that horrible bed"
lisasN5290UY, 04 Mai 2017

Between the poor front desk customer service, the slow internet, the construction blocking your entrance to the hotel and blocking the corridor all the way to the elevator, and the wildly uncomfortable beds, I highly recommend you don't waste your money on this place. The most ridiculous part of my experience is that I called to book the hotel because I was travelling for business and needed to use the government rate - they quoted me $20 more per night on the government rate than if I booked the normal rate using their Best Western app!

"Best hotel in Golden"
sawatd, 03 Mai 2017

No reservation as we decided last minute to stay in Golden. Fantastic front desk staff accomodated us with a smile and great service. Room was very comfortable and no problem with our small dog. We stay in Golden from time to time driving throuhg and will definatley be back.

"Fair with the price"
Karson C, 27 Avril 2017

Most of the things are fine. After looking into the reviews of the hotel, I found out why the hotel lobby is a mess while still opening for business. The lobby is filled with chemical smell (could be because of the newly renovated dry walls and paints) and unfinished works. Now I know why the price this low. The room I stayed in was on 2nd floor, the sound insulation isn't the best, all finishings are new and well designed. However workmanships and cleaning works can be better (inside the room can sense a bit of smell from the new furniture and painted wall, the cloths hanger on the bathroom door wasn't fitted properly. ),other than that it's worth the price they asking for. Would be competitive to other hotels next door after making good.

"No breakfast"
kftw, 25 Avril 2017

If having breakfast is important to you, call before booking a room. The hotel is going through renovations and will be lovely when finished. Our room was spotless, comfortable beds & in a good location.

"New owners new hope"
Derek B, 23 Avril 2017

Passing through town and needed a place. Had a late check in 1am and the lady at the front was friendly at that hour. Seems like they are doing a complete renovation especially in the lobby. We booked calling best Western reservations and told us of morning breakfast, which front desk said was unavailable due to construction. No offers or solutions were provided. Room was recently renovated and looked good and clean as well as modern. Would recommend the hotel especially after renos

"Renovations"
Mary J, 22 Avril 2017

Only disappointment was the Tim Hortons vouchers instead of the hotel full breakfast due to renovations. But I understand these things have to happen. Perhaps a better choice of a substitute location for breakfast would have been better

"Construction on front area"
I5208RAmelissah, 21 Avril 2017

The front of the hotel was under renovations so they were unable to provide breakfast that was included in room. We received two $5 Tim Horton cards for three people to compensate, which did not cover breakfast at all. More money I had to put out.

"Clean and comfortable"
Andrea L, 17 Avril 2017

After a tiring drive from Lethbridge it was wonderful to have a clean room , modern room with a clean well equipped bathroom. TV and Internet worked well and staff were awesome. Once renovations are complete I am sure the breakfast will be top notch.

"April 2017 Lobby construction, but rooms are renovated"
BenLar137, 16 Avril 2017

On arrival we were disappointed to see the lobby in such a state of renovation. But we were greeted by friendly, helpful staff who explained our breakfast options. We were pleased to find the large, clean room was nicely renovated. We found our room to be quiet, with no highway or railway noise. There's nothing wrong with the hotel, and we imagine it will be nicer once the lobby renovations are done. The pool is okay, located just off the lobby, but we weren't enticed by it.

"Good times in Golden"
R4658JHpedroc, 14 Avril 2017

This was a great hotel. There was no hot tub but not a deal breaker. The staff was very friendly and accommodating. They helped us get a taxi when we needed it. There were renos happening so I would like to see how it is after those.

"Now a brand new hotel."
Nishni, 11 Avril 2017

This BW has undergone a major refurbishment that has elevated it to a very fine Motel. The bathrooms have been totally replaced with beautiful fittings and the rooms redecorated and the beds replaced. I have no qualms about recommending this motel to anybody whether for a short overnight stay or for an extended holiday.

"Out of date"
14jaymej, 04 Avril 2017

This hotel needs get out of the 80's.... The bed was very uncomfortable and the TV had 20 channels and no guide. The one good thing was the internet was easy to connect to and was very fast. We were supposed to get hot breakfast with our room but due to renovations that were not listed on the website we didn't get the breakfast. I would not recommend this hotel until it has a complete overhaul.

"Business trip overnighter-would be poor if the room wasnt nice"
Steph72_11, 03 Avril 2017

Here are the details of the average stay, lots of room for improvement: Checkin late: NIce guy checked me in, internet was good, next morning I felt like the people in the room next door were literally in my room. These people were not screaming they were just talking, perhaps they didnt put any insulation in the walls when they build the place. Hallway noise was bad too all morning. Got in the shower and the pressure was terrible, got out of the shower and realized there was no shower towel for the floor :(. Then I tried writing something i my notepad...and of course no pen by the phone and the BW notepad. probably should have stayed at my regular joint here, but thought I would pay $15.00 more and see what the BW offered. I am pretty sure I cant stay here again due to the terrible water pressure and the between room noise, I can get over the pen and floor mat.

"Very Comfortable"
Karen C, 02 Avril 2017

Golden is the perfect stop for us on the way to Calgary. The last 2 times we have travelled through we have stayed at the best western and have been pleased with our stay here. This time there were renovations which took away from the breakfast experience but we know next visit will be much more enhanced.

"Great value"
MikeBCalgary, 31 Mars 2017

Showed up without a reservation. 2 adults and a dog. I pet friendly room left. This is their biggest and most expensive room. Let us have it at the same rate as a standard room. Very clean and well decorated room. Front desk service was also excellent.

"Best Western Meets Our Needs"
Bob & Marleen K, 24 Novembre 2016

We make a point of staying at a BW when ever we can. Always a fair price for a quality stay with friendly staff and clean comfortable rooms. Would recommend BW to anyone who wants a reasonably priced to stay.

"Nice clean hotel with very friendly staff!"
TrailEndsHere, 23 Novembre 2016

Only stayed for one night, but very pleasant accommodations, fully meeting Best Western standards. Check in went very smoothly with the kind assistance of Darwin. Room was very clean, everything in excellent repair, queen bed was extremely comfortable, and hotel is just far enough off main highway that there was no traffic noise. Mountainview Inn included an excellent hot breakfast (hosted by a most pleasant young lady who'd only recently arrived in Golden from Guelph ON!) Hotel has a nice indoor pool, but we arrived late enough that we did not have time to use that nice amenity! Our only concern was that the hotel had a side access door to allow for easier entry for guests bringing in their luggage, but for security reasons we would have been happier had that side door required our room key to allow entrance rather than being left unlocked all the time.

"Overnight on business trip"
Seas0nedTraveller101, 27 Octobre 2016

Check-in was quick. Darwin accommodated my request for a 2nd floor room. Room was clean and quiet and comfortable with 2 queen beds, fridge and coffee maker. Good size TV and lots of stations. Did not use the indoor pool.This was a stop-over and not the first time I've stayed here and will stay again if the opportunity presents itself.

"Great Place"
SICCY, 24 Octobre 2016

We stayed at this Best Western October 21-23, 2016 with family members for a total of five rooms booked. We called several times to book rooms and every time the front desk was friendly and accommodating. The rooms are nicely decorated and were spotlessly clean (we had our small dog with us for one night so we were in a pet friendly room). There was absolutely no sign in terms of smell or anything to indicate it was a designated pet friendly room. Our room had a leather sofa bed, flat screen TV with cable, coffee maker, desk with chair and small refrigerator. The bathroom has a blow dryer but does not have a make up mirror. The beds are comfortable and they offer a selection of pillows in each room. We enjoyed the complimentary breakfast the two mornings we were there. They provide a hot breakfast of scrambled eggs, pancakes, bacon, sausages, hash browns and toast. There is also a selection of muffins and yogurt as well as orange and apple juice and coffees (brewed decaf too). We liked the layout of the breakfast eating area and were actually able to use a table in this area to play cards in the evening with all our family that were staying there. My sister had an issue with a slow bath tub drain in her room the first morning and upon mentioning it to the front desk was assured it would be rectified immediately, and it was. We would definitely stay here again and would recommend it to anyone looking for a clean, friendly place.

"First Rate Service"
pacificogirl, 21 Octobre 2016

A little far from the stepper'downtown' area but is comfortable. Front desk staff ( Darwin) very accommodating and friendly. Provided. complimentary welcome bag with chips, cookies and water bottle. Nice touch. Provided kettle on request but portable coffee maker in room with locally roasted coffee pods (from Nelson). Were permitted to check out one hour later, although I'm certain this varies depending on occupancy. The breakfast was pretty standard but the woman in charge was super friendly and efficient. I would definitely return.

"Comfortable accommodation although in need of redecorating"
Michelle H, 19 Octobre 2016

Functional hotel on the outskirts of Golden. We used this as a stopover and it did the job. The rooms are large and comfortable but the whole hotel felt a little tied and would benefit from a makeover. There is plenty of parking and a swimming pool.

"Friendly welcome, clean rooms"
NaturesMoments, 16 Octobre 2016

Very good Best Western. Inexpensive. Friendly welcoming and great location. Stayed here for two night. Quick check in and very good room with very comfortable bed. Close to town for restaurants although not walking distance from the hotel. Great location for Yoho National Park which I would suggest is more than a day trip from Banff

"Good family hitel"
ddr222, 10 Octobre 2016

Clean and relatively modern rooms. Very friendly and helpful staff. Great place to stay over with kids. Would definitely stay here again. Great location if you are just driving through like we were as it's on the highway.

"Very Nice"
NY-HAWGMAN, 10 Octobre 2016

Hotel is clean, stylish, no signs of wear. Bed was VERY comfortable. Breakfast was the usual average fare. Hotel is kind of on the pricey side. Town is awful, very over rated. i would find a different town to stop in.

"Good place - good value - clean"
Carolyn L, 10 Octobre 2016

Very nice hotel with super clean and lovely rooms. Mattresses were good and heat/cooling unit worked great. Didn't use pool or breakfast this trip but pool looked nice and breakfast smelled good. Bring your own pillow - pillows were very lumpy - only complaint we have.

"Trip to Canada"
Vincent C, 09 Octobre 2016

Will definitely stay at this hotel. One of the cleanest and definitely the friendliest ones that i've been to. The location was great it was right by the highway. The breakfast was probably one of the best ones that I've had....I've stayed at lots of hotels and by far they have the best. The rooms were really, really clean and the staff were very helpful.

"Okay for overnight"
sunflash, 06 Octobre 2016

Parking lot was virtually empty but the gentleman at check in told several others that hotel was sold out. Several buses rolled in later, so hotel is obviously a tour stop. Room was lovely and clean, but the evening and early morning (6 am) noises of doors slamming and people yelling down the hall was very frustrating. Breakfast would have been decent but the buffet was pretty much scraps by time we got there around 8 am - warm yogurt, cold eggs. At that point, with all the buses and majority of guests gone, they didn't out any more food out. There was a Pool, but no hot tub. Probably won't go back.

"Nice for 1 night "
Michael C, 29 Septembre 2016

We drove from whistler to Banff and needed a night rest after the long drive and chose this place. Overall, clean, modern hotel but price in the high side since its close to Banff. The hotel caters to tour groups since it much cheaper to stay outside of Banff and can get busy if you bump into a group. We arrive in the evening about 6pm, nice friendly staff at check in and we also ask for recommendations for food. Was recommended a BBQ house across the road - decent food which we felt met our needs just to fill the tummy and go to bed. Nothing fanciful expected. As tour group tend to depart hotel very early best to avoid breakfast before 8.30am. We were fortunate not to have bump into any big group on our check in date - the biggest we saw was about 20 couples. Breakfast staff were helpful and friendly. Overall there are numerous hotel chains along the highway leading towards Banff - pick wisely. We were ok with our stay (car park view) and sleep was peaceful, comfortable and good.

"Nice hotel"
tourleaderAuckland, 28 Septembre 2016

We stayed one night on our way through the rockies. the room was spacious and hotel was nice and modern. I see the comments from others re the tour buses. yes we were lucky to check in before the tour bus came and dropped off a large amount of people but were bumped into them in a local eatery which was unfortunate. Luckily we had a late breakfast so they had left before we had breakast otherwise as others said you are at the mercy of the tour buses who basically drop the tourists off and they take over the place! This would be common place in most hotels along this route I would imagine. they arrive around 5pm and leave around 9am in the mornings so you still have a lot of time to enjoy the hotel without the large amount of people. I would stay here again as the hotel was nice and rooms comfortable, there was a heated pool in the winter months and a free breakfast which was nice.

"Damin is the best"
mrscreenname2016, 27 Septembre 2016

Front desk was very welcoming, gave a great dinner suggestion, very eager to make the stay pleasant. The hotel room was very clean and have no other concerns about the status of the rooms. Nice couch in the room as well.

"too much for so little"
ronhales58, 25 Septembre 2016

Arriving after a long drive one would expect some warmth at check in Sorry no such luck. we got in the room which was clean and tidy but a saggy bed On asking where to eat for the night we were told that a place near was one but the person hadn't eaten there we went for dinner and on our return the place was swamped with a tour bus standing room only , disorganized chaos pushed and shove by some of the friendliest people around Next morning the tour bus group occupied the free breakfast room with once again standing room only maybe 1 are seat to eat the bacon scrambled eggs and NO FRESH MILK Sorry we have run out was the excuse. why not runout to the convenience store 100metres outside??for paying guest when we departed without milk ,little breakfast we saw the front desk staff coming back with 2 cartoons of milk So ,overpriced , understaffed and under milked not good value for money but somewhere to stay don't count on breakfast

"Definitely not worth the money ! !!!"
636traveller, 25 Septembre 2016

Stayed at this hotel on our way to Banff............ok average hotel. Nothing outstanding . ......poor security as back entrance to hotel did not lock. Very pricey stay at $285.00!!!! Not like hotel is in Vancouver or Whistler , but same prices!!!! Then the hotel PR person told me if I came during off time the price of the hotel would probably fit more into my "budget" !!! How incredibly RUDE of them to say something like that!!!! Would not recommend this hotel, and if we are ever going that way again, would NOT stay there!!! BTW......we had no mountain view....just the parking lot! :(

"A good hotel when you are travelling"
Jan G, 23 Septembre 2016

We stayed one night in this hotel and that was just enough. The rooms are simple, but have everything you need. Free coffee and thea and amenities for a bath our shower (in the bath). The staff at the breakfast is very friendly, a plus for this hotel!

"nice stay"
john s, 17 Septembre 2016

newer hotel --- clean and comfortable --- check in not so friendly --- he was doing us a favour --- we used express checkout but I stopped at the desk to hand back the cards and was she pleasant , thanked us for staying with them (makes a difference) ---- good standard breakfast in a clean area --- used the pool --- was a bit too warm but nice and clean --- good for aqua exercises --- long walk to main street --- will stay again

"strange breakfast set up"
milos4349, 14 Septembre 2016

the breakfast set up was confusing, main meal was on the table ,but for toast i had ask attendant,yogurt,fruit and other thinks were behind counter inside glass cabinet and i had to ask again.otherwise hotel, service were good.

"good place for an overnight stay while travelling"
CraignLu, 07 Septembre 2016

this is a good, clean simple hotel good for an overnight sty while travelling. rooms are clean, breakfast was great, nice pool to cool off. It is close to the hwy, but still quiet. Because of the location, rates are on the high side. We tried cheaper once in Golden, and got a place that was not good.

"Excellent staff and great rooms and beds"
Konantz C, 07 Septembre 2016

The hotel is clean and well run with great beds, rooms and breakfast. Pets are welcome and when I lost my cat just prior to departure, the staff were more than helpful in trying to locate the cat. I would definitely stay here again.

"A bit pricy, but this is Golden."
f0restspirit, 05 Septembre 2016

Stayed here with our dog on our way home. Was more expensive than what I typically expect to spend for hotels in this class, but there were limited options in Golden that would accept dogs. Appeared clean but room smelled odd. Back door to hotel did not lock. Not all that well set up if you have a dog. Entrance to rooms is on inside of hotel. If you have a dog and are staying here, you may want to request a room at end of the hotel so it is easier to take your dog outside. There is a grass area at the back of the hotel and a trash can at the back entrance. In the future, if there was another reasonable choice, we would choose to try a different hotel. (However, if there were no other options, we would stay here again.)

"Typical hotel"
TJ7933, 03 Septembre 2016

The room was OK. The ceiling had evident dust webs on it. The room smelled of smoke and we could hear every word the people upstairs were saying. The beds were clean and comfortable. The bathroom was clean and it served our family well for the one night stay on our way back home.

"Very clean hotel, but far away from downtown Golden"
panbk4g, 25 Août 2016

Once again Best Western, did not disappoint!! Bed, pillows, bedding, towels and were excellent. Room was very clean. Front staff helpful and efficient. The hotel is quiet, even though it is not far off the main highway The service road makes for easy access to where the hotels are, gas, DQ, etc. Although the hotel is quite far from the downtown area, which is very nice to walk around in.

"Best Option"
Fostermom13, 22 Août 2016

This hotel is your best option for stopping over. All the other hotels appear to be old and unclean. This hotel is very clean. It has a nice indoor pool and a hot breakfast. Very close to Boston Pizza.

"Clean hotel"
Jonathan B, 21 Août 2016

Clean hotel, reasonably priced... but breakfast was a bit of a disappointment... very unorganized and too much involvement by staff who were too busy. Rooms where very clean, and they were very comfortable. The hotel was quiet. Nice location, easy to find. Close to the Rockies... which was really good.

"The Best Of Best Western"
Jeannette S, 14 Août 2016

This hotel is nicely maintained with professional front desk staff at your service. It is very clean and comfortable (my top priorities), and the decor is one of modern simplicity. The only disappointment was the continental breakfast. Food quality and service was poor. Aside from that, I would definitely return for another stay and have no problem recommending it to others when they visit Golden, BC.

"Good for a stop over"
kjf211, 13 Août 2016

This was a nice clean and modern hotel with clean rooms. The bed was nice with good bedding. There was a hot breakfast that was included. This hotEl is your best option for Golden because the rest of the towns hotels seem old and a little sketchy. We found this perfect for a stop over from vancouver to banff. There was also a nice indoor pool for kids.

"Nice stop over in Golden BC."
dragonfly3, 08 Août 2016

We wanted to visit Lake Louise on our way to Calgary AB, and discovered the high prices of hotels in that area when looking online, so we stayed at this nice hotel in Golden. The great thing about Best Western is they are always clean, quiet and have wonderful hot breakfasts. We enjoyed our brief one night stay here and would recommend staying here instead of near Lake Louise! There is a good restaurant in walking distance next door for meals at night.

"Decent stop-over hotel with a waterslide"
rhouben, 06 Août 2016

We chose the hotel for a stopping point on the way to Calgary. Breakfast is provided and is quite good. WiFi was good. The hotel was clean. Its pool has a waterslide. Best Westerns are always a good bet.

"An excellent hotel"
997mariee, 02 Août 2016

We had a one night stop over in Golden on our way to our vacation in the purcell mountains back country. The hotel the is very clean and the room that we had with our two teens was exceptionally large for a regular hotel room rate.\\ The hotel staff upon arrival were extremely pleasant and breakfast the next morning was perfect for the start of our busy day.

"Pleasant surprise"
MeYammy, 01 Août 2016

As a business traveler, I spend about 120 nights per year in hotels. Best Western is not my normal "brand" but I booked here on Airmiles for a one night stay with my family of four to break up a long drive. On arrival, to say I was pleasantly surprised is an understatement. First off, there was ample free parking. Good start. The property's condition belies its vintage, as it appears to have been renovated recently. The lobby is inviting and the front desk staff were very friendly. In fact, we arrived at 10 pm, the closing time of the pool. The desk clerk offered to extend the pool hours to 11 pm to accommodate my kids - wow! The room itself was spacious, renovated, clean, with a large tv, refrigerator, large bathroom, and most importantly comfortable beds. The air conditioner worked great and did not roar all night like a jumbo jet. Little things like 110 volt outlets on the bedside lamp bases mean so much to today's gadget-happy traveler as well. The breakfast grill area was also clean and comfortable, and ran right until 11 am - incredible! Included with our stay was a complimentary hot breakfast buffet with pancakes, eggs, hash browns, bacon, and sausage links. Also included was a choice of toast, assorted cold cereals, baked goods, yogurt, juices, tea/coffee, and fresh fruit. A fuller breakfast menu offered a wider variety of cooked-to-order options as well. Pretty hard to start your day dissatisfied with your breakfast. The morning staff were also just as cheerful and helpful as the evening staff we first encountered. This is a perfect hotel for families. Clean, fresh appearance, large, spacious rooms with traveling necessities like lots of plug-ins and a refrigerator, comfortable beds, a pool, great breakfast, and VERY friendly staff. We are so glad we broke up our drive and spend the night here.

"Breakfast chaotic "
Aspen103, 26 Juillet 2016

The hotel itself is decent & clean but their breakfast has you sitting in the lobby and there's one person who is cooking everything as well as responsible to keep things stocked up. When I went for breakfast every single item was out - at 8:30am including the coffee! She was desperately trying to cook more items and had no time to fill up coffee for example.

"Just passing through"
Loren M, 25 Juillet 2016

This hotel has a new owner and they aim to please. Nice facility with a small lobby. Room was quiet, 30 minute walk to downtown, and breakfast to good. The hotel has an inside pool, but we did not use it because we were tired and time was important. We had express check out and this excellent.

"Expensive and do not recommend the hide-a-bed rooms"
Randy S, 21 Juillet 2016

Stayed here for one night and my 16 year old daughter stated it was the most uncomfortable hide-a-beds she has ever slept in....basically felt every spring on her back. She said she hardly got any sleep. I mentioned it to the front desk receptionist in the morning and she just kind of chuckled and said " yeah, those beds are uncomfortable". She may need a course in customer service. At $250/night you would think they could provide a decent mattress for people to sleep on. FYI- room number was 106 (stay clear of this room)

"Good hotel"
ALVIN B, 21 Juillet 2016

The hotel is located between several Canadian national parks, The service was very good. The staff was extremely helpful. There is new ownership and they are really striving to make this a great property.

"Average, I guess"
TravelwKiddies, 19 Juillet 2016

My rating is average because some really great aspects average out against some not great aspects. Great - friendly service, got an early check-in, spacious rooms and very CLEAN! Not great - breakfast was barely so-so. I guess it is as expected for a free breakfast, but I've had better. And the real disappointment was a cold and murky pool. For my kids (age 4 and 6), the pool is the big excitement of staying at a hotel, so extra disappointing that we could barely tolerate the temperature. Bottom line - this hotel is good if you don't care about the pool.

"Passing Through"
Larry F, 17 Juillet 2016

This is a pleasant, quiet family oriented hotel which is both unite and affordable. The rooms and property are clean and comfortable. The staff are helpful and the breakfast a nice start to the day. Pet friendly is a bonus, as is the good sized swimming pool.

"Excellent Hotel"
Karim M, 15 Juillet 2016

Excellent bed and hotel layout Clean and comfortable Breakfast was good price was good Staff was friendly Swimming pool was good size with a full bathroom and shower but we never used the facility Would recommend this hotel and would stay again

"Great Hotel"
RumseyTravelers, 13 Juillet 2016

We stayed here for one night and were very pleased with this hotel. Rooms were big and very nice. Thought that the eye covers and ear plugs were a great idea though we didn't need them. Breakfast was good and the staff was very helpful but it was a little slow when it was busy and there was not a lot of seating. You had to wait for staff to make your toast, grab cereal, heat up a cinnamon bun etc. Think it would speed things up if guests could do this on their own though there doesn't seem to be the space to do that. Overall we were very happy with our stay and would definitely stay here again.

"Great place to stay"
nanaking2014, 09 Juillet 2016

The room was very clean, had all the little tid-bits one likes in the room. Beds are a big harder than most hotels. The morning breakfast goes till 11 a.m. which was great for those who like to have a bit of a lay-in and it was very good. This is a keeper on my list of places to stay! Thank you Best Western!

"A mediocre place not worth the rate"
MJMCan, 09 Juillet 2016

We made a reservation and held it with a credit card however when we were close to the location, we called and were informed that the reservation was only until 6pm. Who holds a reservation until 6pm with a credit card? After a lot of back and forth, they agreed to give us a room without the desired beds for a cheaper (Manager's) special rate. When we checked in, they gave us the desired room for a higher rate. Since we were unfamiliar with Golden, we just took the room. The evening front desk staff was anything but pleasant. Amenities were okay, certainly not Best Western standard. We slept and left, that's all

"On our way to Sicamous"
Dianaleeb, 01 Juillet 2016

Stopped here with a group of friends on our way to the shuswaps. Pleasant staff and clean modern rooms. Nice touches In the rooms and flavored water in the lobby. Great to have a pool to entertain the kids. Made to order breakfast a nice idea but they dont have the capacity to serve a lot of people. New owners will be tweaking this I'm sure. I'll stay again next time I'm in this neck of the woods.

"Newly renovated, modern"
X S, 27 Juin 2016

Nice renovation, polite staff, indoor pool. King size bed was very comfortable, room decor was new and modern. Stayed one night on our way from BC back to Alberta, traveling with another couple. The room was big enough for us to all hang out in the evening.

"Great place to stay in Golden"
nnanji, 21 Juin 2016

New owner, and the staff and owner were very accommodating to our requests. The room was very spacious and comfortable. The breakfast was awesome; where can you go and order things from the menu, and served to you fresh. You have an awesome place and keep up the good place you have

"A Good and Refreshing Experience"
jillinnes52, 20 Juin 2016

What a delightful, refreshing experience. This establishment has been under new management for one week. If they can keep up their excellent customer service then success is theirs. Checking in was a quick no fuss experience and on turning around we were confronted with coffee and delicious cookies. So welcoming after a long drive. I am in a wheelchair and everything possible was done to make my stay a pleasant experience. They were extremely open to any suggestions that I had with regards to where their accessible accommodation could be improved. Room 105 was very spacious and the bathroom was also a good size. I was even asked if I had any special requirements with regards to the making of the bed. How exceptional is that! Breakfast was complimentary and was very good. These owners deserve to be successful and many other hotels would do well to follow their lead. Can highly recommend.

"Friendly staff and Clean Room."
AvaDazy, 20 Juin 2016

Our stay at the MountainView Inn in Golden BC was a great experience. The staff were very friendly and accommodating. Our room was clean and the beds were amazingly comfortable. Overall a good experience.

"BW in Golden"
Tamara B, 19 Juin 2016

Nice front desk and gift upon arrival. Delicious fruit infused water in the lobby for thirsty travelers. The room was updated, comfortable and clean. No free continental breakfast but, cafe was open for breakfast purchases. Coffee available in room to make.

"Very convenient quiet location"
travelling0n1, 14 Juin 2016

Easy access from highway and many restaurants around although would have appreciated inclusive breakfast. Excellent and helpful staff and our room 224 was actually a suite which had every amenity and was extremely spacious.

"Fantastic stay"
Janice G, 08 Juin 2016

Beautiful hotel with many amenities. Was a little bump at check in but everything turned out including a comped breakfast at the cafe. Great service all around. Beds were super comfortable, room was clean and little goody bags with snacks awaited us upon arrival. Front desk staff was super helpful

"Good value"
Cathy S, 08 Juin 2016

Great, clean place to stay. Prefer the Plus (breakfast included) but this one has a nice cafe breakfast at a reasonable price. Location is just far enough off highway to cut the traffic noise and no train noise either. is a ways from heart of Golden si if you are looking for restaurant be prepared to do some driving. only thing that would make it better would be a restaurant on site.

"Wonderfully Shocked and Pleased"
robint120, 07 Juin 2016

Previous guest smoked in the room we stayed in. When reported, it was looked after immediately and was treated with respect, given apologies, confirmation that my issue was genuine and I was generously compensated for my trouble. I did not ask for compensation, nor was I expecting it - only that the problem be taken care of. This is something very rare and this BW should be a beacon as well as a model for every other franchise to copy!!!

"Very nice property"
woodmister, 06 Juin 2016

This was a very nice property for a very reasonable rate. Our room was large and well appointed. The bathroom was large and well equipped. Each room had a gift bag of snacks and bottled water. The rooms were clean and well maintained. The hotel was close to the freeway and other services. The hotel did not appear to have much of a view except from the parking lot due to a row of tall trees. The room rental did not come with a free breakfast but breakfast is available for a price ranging from $7 - 14. We did not stay for breakfast. I would stay here again if I returned to Golden.

"Great Place to Stay!"
Coomesy, 02 Juin 2016

From the moment we walked through the door we felt like we were at home. Staff is super friendly and the hotel is laid out nicely. We double checked our room and it was super tidy and everything was in place. The fact they remembered my name made it an even better experience. I will recommend this hotel to any one heading to Golden, BC. Thanks to the staff!

"Very comfortable!"
bcheaps, 29 Mai 2016

We stopped here on our way home from Vancouver Island. The reservation and check in process were easy. The room was very comfortable and included a breakfast that you ordered off the menu and was quite good. Would definitely stay here again.

"Great surprises from start to finish!"
ramageeno, 24 Mai 2016

This may be one of the best Best Westerns we have stayed at. At check in we received a gift bag with bottled water, chips and chocolates. The bed was very comfortable and the staff were very friendly. The biggest surprise was breakfast. It was included with our room price when we booked through the hotel and was not your typical continental breakfast. Each breakfast was made to order, fresh and personalized to your liking - just as if you ordered it at a restaurant. Being someone eating gluten free, they even had breakfast options for that. You couldn't ask for better service from the wonderful lady making the breakfast. Hands down, a great hotel at a reasonable rate!

"A great overnight stop on the TCH"
John C, 24 Mai 2016

This is the second time that we have stayed at the BW in Golden. We were impressed with the newly renovated rooms. They were quiet and comfortable. The proximity to the Trans Canada Highway and ease of access are appreciated. Good restaurants, gas stations, etc., are nearby. If you like beer try the Mount Begbie offerings!

"Great Stay"
TurnersinMexico, 23 Mai 2016

We initially considered our stay at the Best Western in Golden to be the best we have ever had at this chain of hotels. The bed was fabulous, large room, very clean, friendly staff, everything about the room was wonderful But we were very disappointed that there was not any breakfast provided the next morning. Not even a continental. Breakfast was there but you had to pay for it. That was a disappointment.

"Very clean and staff were outstanding "
johane777, 15 Mai 2016

When comparing hotel prices, I found that this hotel was rated the # 3 in Golden, and the price was better than many that had a lower rating. That convinced me! The room was perfect, and very good soundproofing (barely heard any external noise!). The view wasn't the best...though we could still see mountains above the surrounding buildings. We'll definitely be staying at this Best Western again!

"Great place to stay!"
Ryan Z, 09 Mai 2016

We stayed here as there was a memorial gathering in Golden for my wife's grandmother. Upon arrival the hotel looked great. There was some construction in the front but nothing that could impact a stay and the workers were polite. We were upgraded to a very large room and the entire experience was great. There was a large pool which we did not have time to enjoy but it looked good. No free breakfast though. Once again a great best western stay!

"quiet room"
rpunger, 09 Mai 2016

Hotel is located far enough off the hiway so there is no traffic noise. Our only disappointment was that breakfast was not included in the rate. As we checked out on Mothers day, my wife was presented with a rose when checking out.

"Good value"
Roxanne B, 25 Avril 2016

Large, well appointed, very clean room for a great price (this is off-season). Friendly staff. Behind the Prestige Inn so no highway noise. Hot tub was out of order and the pool was on the cold side - my only complaint.

"Beautiful Hotel, Beautiful View!"
Allan A, 20 Avril 2016

We stayed at this Hotel with our Best Western points. Excellent service, great room and the free hot breakfast selected from the menu was definitely a bonus. We even received a free goody bag on checking in! We will definitly stay at this Best Western the next time we're through the Rogers Pass!

"Fair Service & value"
Philip T, 20 Avril 2016

Only get one bottle of spring water for me and my wife, when asked, just smile & walk away! what a welcome to BW! No free contential breakfast for BW ????? Baby is cried thru the night & restart 6 o'clock in the morning, tiresome stay, say the least! Next stop will be ramada or holiday inn express

"Exterior not reflective of Quality of Stay"
LarryandMaureen, 13 Avril 2016

After visiting Banff on way West stopped for the night in this very small town of Golden. Hotel block off hwy and quiet. Exterior looked tired but inside very nice as were the staff. Helped us get a local pizza that was very good and find a wine store.

"Another great stay in Golden"
emilybV68EH, 06 Avril 2016

This is one of the best of the Best Westerns! Very accommodating and such a great breakfast cooked by a cool staff! We have stayed here many times usually after surgeries in Vancouver and each time the experience is always the same...GOOD!

"Road Trip"
Elizabeth P, 04 Avril 2016

Went to see my son and I left right after work so I got as far as Golden BC and stopped for the night. It was late but the staff that was there was so nice and courteous and so helpful. I wasn't so to pleased about the morning staff in the restaurant area. It was pretty slow. But all in all it was an enjoyable stay.

"Good deal. "
sitesatool, 03 Avril 2016

Was clean and comfortable. No free breakfast. But breakfast available. No DVD player, but good wifi, new tv. Take appropriate cords to take advantage of wifi for movies. Room has fridge. Pool was clean. Would stay again. Kids were happy and comfortable. Free coffee in lobby, close to restaurants. Price is right.

"Better than expected!"
sunshineLa, 02 Avril 2016

We were not expecting much and were very impressed with the very clean and big rooms, wonderful staff, awesome breakfast! The pool looked good too but did not get to try it out. Request a room with a mountain view.

"Amazing staff"
Jessie H, 30 Mars 2016

I would highly recommend staying here if you are in the area. Very clean and amazingly friendly and polite staff. They have an amazing breakfast place downstairs witch makes delicious breakfast. I love staying here when ever I come to golden.

"Huge Rooms!"
xalaira, 29 Mars 2016

My family of 5 and another family (4) booked this hotel last minute as a stop over from a long drive. We arrived just around 8 pm and were checked in quickly. Our room was huge and had 2 queens and a queen size pull out couch as well. The other family's room was a standard 2 queen room but somewhat larger than the usual. Both of us found our room very comfortable and clean. (The bathroom was large enough to accommodate my husband and I along with 3 teens without stepping all over each other's toiletry bags.) Though there was no complimentary breakfast, the rate was reasonable at around 130. CAD. It was also easy to find being right off the highway but 1 block removed so the traffic was not noticeable We will stay here again the next time we make this trip..

"Excellent quality motel"
Traveller99ab, 26 Mars 2016

The room (two queens) is first class: very clean, very comfortable beds, good bathroom, lots of hot water. Window opens. Desk staff were more than helpful. South side of building offers wonderful mountain panorama.

"Large well appointed rooms"
MtnSurfer78, 20 Mars 2016

Got a deal for booking 3 nights and was allocated a room on the ground floor near the lobby. That normally means lots of noise, but there was hardly any at all. The beds were possibly the best we'd had during a 2 week trip around BC. The free wifi worked fine. Staff were very helpful, and it was possible to get slightly discounted lift tickets for Kicking Horse. The TV in the room was very big for a hotel, around 40" screen, though the remote was replaced with some universal replacement, which made it difficult to view the EPG and see what was on. Minor point for us, as we only wanted TWN. As noted elsewhere, breakfast is not included. The cafe in reception opens at 06:30 and cooks food to order with nice coffee with refill. In the afternoon at some point, complimentary coffee is available from reception too. Has an indoor pool, which looked nice enough, we just didn't have time to use it. Note that there are 2 parts to 11th Street North and if you find the part that's not closest to Highway 1, you'll be a little confused. The hotel is actually easy to find, off the service road next to Hwy 1. There's a great place to eat opposite, though other places will require driving. The staff on reception were helpful for giving local recommendations based on what type of food you feel like.

"Met all expectations+"
Ron O, 18 Mars 2016

Stayed here one night on our way west. The whole hotel is impeccably clean throughout, staff are friendly and the complimentary breakfast is hot and the real thing! We will definitely be staying here again hen the occasion arises!

"Great Hotel with perfect views!"
Shane K, 18 Mars 2016

Another excellent Best Western location. I'm in sales and spend 90% of my time on the road. The Best Western chain is my hotel of choice due to it's very consistent excellence in service and value. I've never stayed at this location before and from some of the previous reviews I've read was a little hesitant. I had absolutely nothing to worry about. Another fantastic Best Western! Rooms were super clean, nicely decorated and a bed you won't want to get out of all that topped off with the most beautiful mountain view you could ever ask for. The staff here are typical Best Western, AWESOME! Super friendly, helpful, caring and most important....genuine, they truly care about the quality of your stay. I can hardly wait to get back for another stay. I didn't get a chance to eat breakfast here this stay however it sure did smell good. In my opinion the best views are on the west side of the hotel, don't be alarmed that this side faces the railroad tracks. I was a little worried about noise but I didn't hear a thing. Even the air conditioner / heater in the room was very quiet. Very quiet property overall.

"Best Western Stay in Golden"
Kathy D, 22 Février 2016

Stayed at this hotel for one night on our way home and found the hotel very clean overall, service was excellent, rooms were very comfortable and clean. Breakfast was made to order and very satisfying. Would highly recommend this hotel.

"Clean, Friendly and Afforadable"
Wayne G, 04 Février 2016

Stayed here for four nights after Christmas to ride Kicking Horse and it was pretty good. The rooms were clean and modern, the staff was friendly and helpful and the pool area was nice. I would have given two stars if it were not for the accommodating staff. We had a room right next to the stairwell, and since the elevator was broken, everyone was using the stairs. Normally not an issue, but it seems like everyone who left to go skiing in the morning were wearing their ski boots and running down the stairs. CLUMP CLUMP BANG SMASH THUD!! So we asked to be moved to another room and they did so without question...but we were moved to a room next to the opposite stairwell on the other side of the hotel. I am sure this was not done out of malice because we had "suite" and it seemed like the larger rooms were next to the stairwells. This stairwell was not as noisy, due to the location but it was still used by the Clumping Ski Boot Team nonetheless. They did not have a hot tub but you could use the one at The Prestige just on the other side of the parking lot. I recommend they scrap the pay breakfast and offer it for free, and get a hot tub on property. On the other hand, we did get a heck of a deal so you get what you pay for.

"BEST WESTERN GOLDEN B.C."
Peter S, 01 Février 2016

The room décor is excellent and beds are really comfortable. They have re-decorated recently. I have stayed here for the last 20 years for business and always been pleased. The amenities have a breakfast bar if required but you can go around the corner to the sister hotel 'The Prestige' and there is a good value restaurant there. Also a liquor store if needed.

"Great stay in Golden"
Shane H, 27 Janvier 2016

I always enjoy my stays at the Best Western Mountain view. The staff are very friendly and helpful. The rooms are very comfortable. The in house breakfast cafe is especially delicious. Every time I'm in Golden, I stay at the Mountain view Best Western.

"It worked nicely!"
ehohcanadago, 15 Janvier 2016

All was working and in good shape. Pool was clean and open. Restaurant smell carried thru the hotel in the am which can be good or bad, depends how you look at it. Parking was easy as was the very courteous check in staff. Room was clean and modern.

"Stayed for a night"
Gracefullife, 13 Janvier 2016

Good place to stop for an overnighter. Clean rooms, helpful staff. Was here for an evening well working in the area. Breakfast is not super fresh, typical continental breakfast, other guests seemed satisfied. I guess I prefer fresh fruit.

"Great service and nice room's"
CalgaryH1ker, 04 Janvier 2016

Location (approximately 13km to the ski hill, quality of service and the rooms were all great. Very close to restaurants and the TransCanada Highway. Too bad they didn't include breakfast like other Best Westerns do.

"Lack of information"
Sydney D, 26 Décembre 2015

We booked a ski trip in golden and planned to stay at the best western because they told us we could have our dog in the room. Unfortunately when we got there, they informed us that it is not possible to leave the dog in the room while we are skiing. It would have been nice of them to explain more of the pet policy to us before we booked the room. This lack of information caused a lot of unnecessary trouble the night we got there to try to find another place to sleep. We won't be booking with best western again.

"Great Hotel!"
Stewy69, 25 Décembre 2015

Stay here a lot with work and have to say the service from ALL the staff is amazing ! The restaurant ( even though it's just breakfast ) is great and very reasonably priced. Rooms and facilities are redone and well kept. Location is good with lots of restaurants close by. The staff here makes it feel like home. They really go out of their way to make sure everything is perfect for your stay. I would definitely recommend this hotel to anyone one staying in Golden. Other Bestwesterns can learn a lot from this one.

"Attentive staff, huge froom"
JackNIan, 24 Décembre 2015

Stayed here for just one night but very impressed. The room was huge and the beds comfortable. The front desk staff were great with both local advice and helping us solve a problem of items left at a previous location we had stayed at. The hotel is located close to the main highway which is great for access without being intrusive. We recommend this hotel.

"A long trip home"
Bill m, 20 Novembre 2015

Our trip from Vancouver Island was through heavy seas on the ferry, torrential rain in the lower mainland and the fraser canyon to Kamloops. Then heavy snow through the rogers pass with Ok road maintenance, considering the amount of snow that had fallen. What a relief to check into the hotel that was clean, very well appointed, with free wifi. The breakfast cafe is also very worth while to visit and reasonable.

"Great hot freshly cooked breakfast"
27ValCal, 11 Novembre 2015

We usually stay at this hotel when travelling through Golden. Very comfortable with all amenities. Breakfast is the best compared to what you usually get in a hotel. Ate at the Greek restaurant in town. Comfortable quiet room. Full swimming pool.

"Good choice for the night"
EJ460, 10 Novembre 2015

Nice & clean, very quiet, friendly staff. Breakfast included, order from menu, lots of choices. "Welcome bag" was a nice treat. Would recommend staying here and would definitely come back. No traffic or train noise. Large rooms, big TV, quiet heat system.

"Good place in Golden"
brianmm58, 25 Octobre 2015

Nice hotel in Golden just off the highway. It has a very nice mountain view. Very quiet. Did not hear highway traffic or trains. Room was very large and clean. Easy to get around town from there as well.

"very friendly staff"
Brenda Z, 09 Octobre 2015

this was a very clean hotel, with very friendly staff. Enjoyed getting the "welcome" bag with treats! They were able to check us in right away even though we had arrived early. Would stay here again. was close to all the places we were visiting.

"Stay at Best Western"
Larry R, 09 Octobre 2015

We were traveling through Canada on our way home. We needed a comfortable place to stay and was able to find this Best Western on our travels to the United States. We were able have a good nights sleep and feel rested before our continued journey home. Our overnight stay was clean and comfortable.

"Very comfortable"
travelling0n1, 05 Octobre 2015

Beds were extremely comfortable, staff very courteous and coffee and cookies provided in the evening. Very convenient location beside transCanada Highway but very quiet. Breakfast not included but available to purchase and many restaurants within walking distance.

"Great stay"
Nettie S, 27 Septembre 2015

We enjoyed our stay at the Best Western Mountainview Inn in Golden. The staff was very helpful in directing us to local destinations of interest; the food at breakfast was very tasty; great coffee! If we travel through Golden again, we would certainly plan to stay there.

"great hotel"
Ruth M, 27 Septembre 2015

This was a great hotel very clean and bed was so big we could have had 4 in it . great location in Golden and front desk told us were to have dinner at a great restaurant would recommend this hotel to everyone

"A-One"
lindacB7231IK, 23 Septembre 2015

This was an excellent hotel. Staff was exceptional. We stayed 2 nights, third night we had to move and the reception staff was very obliging. They moved our luggage to the room so while we were out we didn't have to go back to check-in into the new room..

"Golden, BC Best Western"
JaniceL35, 21 Septembre 2015

Only hits the average rating. Our breakfast wasn't included. Doors were paper thin so we were up all night because of noise in the halls. Couldn't have our window open all night as we were on the ground floor and there was no sort of security. Hotel was clean, staff was very pleasant, bed was comfy and the bathtub was comfy. Wish I would have had time for the pool. It looked very nice.

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