ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Plus Gadsden Hotel & Suites, Gadsden

4.5/5  - basé sur 371 notations.
205 Enterprise Drive, 35904-8239, Gadsden, United States - See map

Your Best Western Plus Gadsden Hotel & Suites has everything you need for a great getaway, including a superior location, service and quality. Customer service is the key at our Gadsden hotel, and our staff won’t rest until you’re completely comfortable. We’re close to the Talladega® Race (NASCAR®) and are happy to host groups of fans and drivers in town for the races. Our location from the Interstate can’t be beat, making it easy for vacationers and business travelers to get where they’re going, whether it’s a big meeting or family reunion. Gadsden, Alabama hotels are known for hospitality, and we take making you feel welcome above and beyond your expectations. The starting point for the World’s Largest Yard Sale is in the neighborhood, and we regularly welcome bargain hunters and those looking for treasures. No matter what brings you to this part of Alabama, rest assured that a warm welcome is waiting for you. Hotels in Gadsden are surrounded by top-notch attractions, dining and shopping. Robert Trent Jones Golf is a popular destination for many who want to work on their swing or simply spend the day touring the 18 holes. A sport complex five miles away always has something exciting happening, and catching a game is a great kickoff to a vacation. Our Gadsden hotel is located off I-59, and there are many fishing tournaments throughout the year. Your river-front property is the perfect romantic escape, too. However, you’ll still be close to town, which is a must for business travelers. Employees of NASCAR®, Fehrer Automotive, Decatur Plastics and KTH and YMA are frequent guests. Service men and women with the two Army Guard stations also favor the comfort of our Gadsden hotel. Reserve a room at the Best Western Plus Gadsden Hotel & Suites today for a great rate! Welcome to Best Western.

Best Western Plus

Gadsden Hotel & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 371 guest reviews
NOTE ISSUED
Excellent
257
Very Good
81
Average
24
Poor
4
Terrible
5
REFER TO NOTICE
Business Business
63
Couples Couples
97
Family Family
131
Friends getaway Friends getaway
22
Solo travel Solo travel
33
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"SUPERB"

5
02/07/2018

Great Breakfast, Great Room, Great lobby, Great pool. We really liked it. I would stay here again and again. We stayed here to go to the race at Talladega and after the race we were back to the room in less than an hour. LOVE IT

"Would stay at this hotel again"

5
01/07/2018

My daughter and I stayed at this hotel for 3 nights. The room and bathroom were spacious. We both agreed that the beds were a bit hard, but it was very clean. The breakfast selection was excellent. I will definitely look into staying here again when I return to the area.

"A very nice hotel and very economical"

4
24/06/2018

This was a very clean, quiet and nice hotel. The desk staff was very friendly. They also served a very good breakfast. We used the workout room which had a good selection of machines. I would recommend this hotel to anyone.

"Nice stay"

4
10/06/2018

Good hotel very quiet with a good breakfast. Room was very clean and a good size. No complaints at all about this hotel. Will stay here again if ever back in this area. Staff was nice and friendly. Recommend

"Okay for the money"

3
02/06/2018

This is an okay hotel. We actually stay at this one each time we come through Gadsden. I would recommend the hotel to family and friends. The staff is pleasant and welcoming. I have had only one instance of displeasure and it was immediately addressed by management and resolved.

"Extremely pleasant and clean hotel. Great breakfast, too!"

5
30/05/2018

Called while on the road, made reservation and 30 minutes later checked in. Very friendly and courteous desk clerk. He was very helpful; told us of several local restaurants. Just stayed one night, but will definitely make that our regular stop when traveling to DC. Have told friends about this hotel.

"Very Happy"

5
16/05/2018

Stayed one night. Selected this hotel because it was close to daughter's wedding venue. Helpful, courteous staff when we checked in. Room was quiet even though we were next to the elevator. Overall very happy with this hotel.

"Lovely place to stay"

5
15/05/2018

Lovely hotel -- very clean, well staffed, friendly and helpful staffing. Beds weren't the most comfortable I've ever slept in, but they weren't too bad. Breakfast is full, warm and satisfying. I'd love it if there was an Olive Garden or something at the exit, but that has nothing to do with the hotel.

"Nice room"

5
17/04/2018

Nice, big, spacious room. The room had a king size bed, sofa and mini fridge. The room was clean. They did have cookies in the lobby as you checked in. There was breakfast in the morning, but I did not try it. There were restaurants close by. Would stay again. *For those that like ceiling fans, my room #127 had one, which was perfect for trying to sleep.

"Okay for a stay over"

3
16/04/2018

Nothing great, nothing bad, middle of the road. The rooms were clean for the most part, a little pricey for what I would like to pay. Was not in a rush to leave or stay. Shower pressure was low, beds are sort of stiff. Otherwise, "Okay". In a safe area.

"Ok for a one night stay"

3
18/03/2018

Our room was just average. It was clean and the bed was comfortable. Josiah at the front desk was pleasant when we checked in. Breakfast was not much to comment about. It too was okay but needed someone more attentive. Tables weren't wiped in a timely manner and there was no creamer for coffee..they had none in stock either. The hotel is located in a convenient stop right off the interstate.

"Great Stay in Gadsden "

5
05/03/2018

Hotel room was clean and nicely decorated. Some of the towels were folded into shapes or designs. Bed was extremely comfortable - had a party of three sharing two queen beds and there was plenty of room. The complimentary breakfast was very nice with good choices of hot and cold items, coffee was great! It was a nice surprise to see free cookies in the lobby upon arrival! The staff was friendly and helpful.

"Great hotel!"

5
03/02/2018

After looking at some of the other reviews on Trip Advisor for places to stay in Gadsden, we chose Best Western both times (September 2016 and October 2017). The staff is super friendly and helpful. We had one room with 2 queens beds and still had plenty of room for my grandsons toys. We stayed from Friday to Sunday. The price was reasonable. It's right off the main highway. Walmart is across the road and plenty of restaurants to choose from. Big parking lot, luggage carrier, elevator, pool, snack and drink machine. The breakfast bar had a variety of foods choices from cereal, pancakes and waffles, muffins and croissants, to bacon and eggs, and beverage (it was hot and plenty of it). The room was clean, had plenty of towels and other supplies. The beds were comfortable. This was the perfect place to stay for us to visit with my sister and her family. Love this hotel and will stay here again and again.

"Smelly room"

4
20/01/2018

We stayed here one night. The hotel looks nice but the room we had was on the first floor and it smelled like stinky feet. We just needed a place to sleep for the night so it worked out fine. We probably wouldn't stay here again.

"Good hotel, fairly priced, conveniently located."

5
15/01/2018

Stayed in this hotel for one night a couple of days after Christmas on our way to Tennessee. The hotel was pretty clean, the staff very nice, and the location was great. It's right off of the interstate with multiple food options right around it and a Walmart across the street. Took advantage of the free breakfast, which was exactly what you'd expect for a hotel breakfast, but served the purpose and kept us from spending additional time and money picking up food elsewhere. for the price, I'd certainly stay here again.

"Wonderful stay!"

5
04/01/2018

The location of the Best Western in Gadsden was wonderful! We were within walking distance of 5 or 6 various eateries (fast food as well as sit down restaurants). The hotel is across the street from a large Walmart store. The staff were ALWAYS friendly, greeted us as we came and left the hotel. Room was spacious with extra seating for family to visit we were seeing. The parking lot was nicely paved and parking spaces were spacious! Morning breakfast had a nice variety except that each morning the breakfast sausage was not throughly cooked. Our children (and us) appreciated that apples and oranges were available downstairs across from the front desk! Very thoughtful! Also, it smelled wonderful downstairs in the lobby area. Very nice! Only situation we encountered was we left for the day and came back to find ants in our bathroom. Front desk clerk gave us ant spray to use, which we did. Unfortunately, I received over 20 ant bites on myself (on my face, arms and hands) before we were able to rid our bathroom of them! Good thing I had Benadryl with me because I had to take 3 pills that day and for the next couple days to help with the itching! Other than that, we LOVED our stay and do plan to stay there again when we come back to the area. The staff, from the front desk, to Housekeeping and the breakfast staff were ALL professional and seemed to enjoy their jobs!

"Perfect one night stay"

5
01/01/2018

I have nothing but nice comments to make about our stay. It's located near a few restaurants and very handy to the highway. I would highly recommend it. From the staff to the bed, it was just fine. And I'm a neat freak.

"great place great price"

5
30/12/2017

This motel is easy to get to from interstate. Plenty of food options very close. staff was super nice. The price was 35% less than adjoining hotels and we had friends in one tell us our room was bigger and nicer.

"Great place to lay your head"

5
28/12/2017

Stayed here while traveling home for the holidays. Room was clean and bed was comfortable and warm. The staff was friendly and helpful. The hotel was neat and clean. Hotel is near plenty of good places to eat. Overall a great place to rest your road weary body.

"Best Western rules again!!"

5
11/12/2017

I have never had a bad experience at any Best Western we have visited. Gadsden BW is no exception! From friendly staff to clean rooms. I feel BW goes the extra mile every time! Say hello to Brooklyn when you check in here. She is very sweet and helpful!!

"Best hotel stay in town"

5
10/12/2017

Came in for the holidays and was extremely pleased at the the hotel quality and staff friendliness. I needed to extend my stay and the staff was very accomodating. I'll definitely be staying here again.

"Super comfy bed, nice staff, very nice room"

5
04/12/2017

The hotel was better than I expected to be honest. The bed was very, very comfortable. Whenever I come back to visit family I'll definitely be staying here again. The staff members were very kind as well.

"Trip to smokies"

5
28/11/2017

Great place to stop along the way nice quiet off the road (ask for a room on the backside ) the rooms are very clean and the whole hotel is extremely well kept this is always my stopping place when I go this direction

"Best Western"

4
24/11/2017

As far as staying in an hotel it has all you would require to be comfortable but I happen to have been returning from picking up my granddaughter which is 1 and they had no cribs so I spent a very restless night.

"Excellent experience"

5
12/11/2017

You really couldn't ask for a better experience for a hotel stay. We will be staying her again anytime we are in the area. The hotel was clean and up to date. The staff was friendly and went out of their way to ensure our comfort.

"great stay!"

5
06/11/2017

stopped for one night on my way back to Nashville. Older but renovated hotel with great staff who were very attentive to my needs. Breakfast was hot and fresh in the morning. Was given a nice upgrade and room and wifi were excellent!

"Nice room, nice breakfast, would recommend"

4
05/11/2017

I went to Gadsden to visit family. Rather than crashing their house, I decided to get a room. The room was pretty good. It was quiet, they had a fitness center (& pool), free breakfast, and fast internet. I didn't have a car while I was there and it was walking distance to Wal-Mart, Circle K, and a few restaurants. It was a good place to stay and the price was very reasonable.

"So-So"

3
27/10/2017

Having stayed at Best Western locations almost exclusively while engaged in leisure travel periodically over the past two years( 72 nights just this year), I have a wealth of experience on which to base my review. It is my estimation that this property rates about average when compared to other Best Western Plus properties, failing to really excel in any area. When compared with Best Western "Standard" properties, it is better than some, but not as good as others. The room was nice enough, and clean, with adequate hot water and working drains, but isn't that expected? The breakfast area was clean with an array of hot-and-cold breakfast items, but not so complete as in other "Plus" properties. Customer service was a bit thin, too, in comparison. To tell the truth, I was expecting more after reading some other reviews, and was disappointed that my stay did not live up to my expectations.

"Clean and comfortable "

5
24/10/2017

Taking my father in law on a road trip, the only drawback with the room is that the beds were 2 full beds. Would love to see at least queens in a double room. The hotel was great, clean and loved that we could have the ac run all night to drown out noise. But I will tell you that the garbage truck there runs promptly at 5 am. The staff was friendly and the breakfast was good.

"Great. Place. To. Stat"

5
24/10/2017

Great place to stay. Would highly recommend it to any one. Great staff friendly outgoing and fun. Nicest room. Came to stay during talladaga race 2017. Happy with everything. Ladies in the mornings was very comical.

"Very Happy with BW Plus"

5
16/10/2017

While travelling from Virginia to Mississippi I found this location on Google Maps. I had not stayed in a Best Western in a long time and decided to check it out. As I drove up, first impression - Wow, this is a BW? So happy I checked in. Very friendly staff. During my stay the elevator went out. The staff took care of those that needed luggage taken downstairs and they kept guest informed of where the repairman was travelling from and estimated time of repair. (Of course the trip was longer than the repair). Nice breakfast, comfortable clean rooms. Recommend anyone in this area stay here.

"it was good"

4
13/10/2017

my stay at bw was good friendly staff. and comfortable home like feel consessions were pricey but overall i will return. great access to multiple resteraunts and shopping. breakfast could be better but otger than that i grade b+.

"Traveling USA"

5
01/10/2017

My sister and I are traveling the USA, so we have stayed in a lot of hotels the last 3 months, the 3 Best Westerns we have stayed at were very clean and rooms were spacious and the beds were very comfortable. The staff has always been nice and helpful. Had a few glitches the last hotel but they got things taken care of, and we were satisfied. Things happen, no ones perfect so patience on both parties help.

"Thin walls "

3
17/09/2017

Nice hotel, comfy bed, decent free breakfast...very thin walls. We woke up st 2am to somebody having a coughing fit on one side. At 5am we awoke to the people on the other side having sex. So much for a good nights sleep after driving 8 hours. You'd think with such a nice hotel they would've thought to insulate the walls better. When we turned our room keys in to the front desk girl I was waiting for her to ask "was everything okay?". She never asked. I joined best western rewards before booking this room. I doubt I'll be back if all of the hotels have walls as think as this one.

"Best Western Plus - Gadsden, Alabama"

5
16/09/2017

The BEST in every possible way! You will NOT be disappointed! The rooms are spotless, the manager is awesome, the breakfasts are delicious, the women serving the breakfast items are wonderful, he internet is great, the house keepers are friendly and helpful, the grounds are beautiful, the washer and dryer are convenient, and a 24 hour very clean and modern Walmart is right across the street! We were there for the IRMA evacuation from Florida so were tired and sensitive. The staff were amazing!

"Just perfect...and warrn cookies in the lobby"

5
15/09/2017

We stayed at this hotel for 1 nite, but wanted to stay MUCH longer. The staff went above and beyond to make us feel at home and comfortable. Nice large lobby, and business center.. room was very roomy as well as the bath. Breakfast included hot food and all the other items for a complete dining experience. The staff was unusually efficient and helpful. location was convenient with shopping, restaurants, etc within a couple of blocks

"What an experience!"

5
15/09/2017

My name is Maurice Smith, I booked a stay at the Best Western plus Hotel in Gadsden Alabama 9/7/17-9/10/17 thru Hotels.com. There are many people who go out of their way to offer negative comments so I thought, being a business owner in a service oriented industry that I should go out of my way to extend a compliment. It all started when we checked in... We were immediately greeted with a big smile and a warm country welcome from a lady who turned out to be the manager, her name was Christie. I told her that this was my first time in Gadsden, Alabama and that I look forward to the stay. Well, I believe that if you never ask you'll never receive so I asked if there was an upgrade available and she accommodated me in room 101 – Yeah!! Well, what else was I pleased with: 1. I asked for a DVD player, Christie gave one to me. 2. My Girlfriend is a bit needy (she uses one towel for her hair, one towel for her body and one towel for each toe ); Jaime (I hope I got her name right but she is the petite strawberry blonde with 4 kids) was the room attendants who loaded us up with towels, shampoo, conditioner etc) 3. There was a little issue with the cleaning our room the first night, Jaime made sure that it did not happen again and I think that she called the next day to make sure that we were OK. 4. Christie also either came in, called or spoke with the room attendant that cleaned our room to ensure that she was more thorough the next time. 5. Christie also gave us ideas of what to do in the little town of Gadsden and informed me that there was a washer dryer on property after I told her that I wanted to bribe one of the attendants to wash some clothes for me. (I didn't bring enough undergarments:)) 6. I live if Florida and my flight back was cancelled so I booked a room at Days Inn Gadsden for the 12th and 13th of September but I got this wild idea that Christie may be able to help me out at her property so I called and lo and behold, she AGAIN accommodated me so I cancelled my reservation at the Days inn.. I'm sure I'm missing something but all I have to say is that I was extremely pleased with the service I received from Christie and her employees and I will visit Gadsden again and of course stay at her property! It is obvious that they take pride in their jobs!! I did forget something, upon check in the telephone was not operating properly and there was an attractive Black lady working the front desk that volunteered to come down to the room. I don't know what was wrong with it but she fixed it. By the way I work with over 300 clients and think I know potential, I do see Management in her and Jaimie's future! Kudo's to The Best Western Plus in Gadsden Alabama! Although the Sausage Patties were delicious, I only wish they served some Bacon once in a while:) Maurice Smith President/First Choice MSI 407 467-6025

"Traveling to a wedding"

5
11/09/2017

We were very satisfied with our stay. All the staff were friendly and helpful, and our room was comfortable. The site was convenient and easy to access. Most importantly, it was very clean! We would definitely stay here again.

"GREAT!!!!!!"

5
11/09/2017

We stayed Saturday, September 9, 2017 at the Best Western Plus in Gasden, Alabama. I have to really brag on a few things. # 1 Great customer service person at the front desk... when we arrived we were greeted by an absolutely awesome person at the front desk. Pleasant and very helpful. This person should give classes to others how to take care of folks. # 2 The room was perfect.. We had room #311. It was clean, and just very comfortable. #3 The breakfast on Sunday morning was good and again the hostess does a great job. The food was just right and it was very clean. She was very personable and pleasant to talk with, making sure everyone had what they wanted. #4 The customer service person that checked us out Sunday morning was very kind also. #5 We have decided we will stay here again on our next visit to the area. Keep up the good work and be sure to tell your employees that they made a great impression on someone. It pays to be professional and yet pleasant and kind. Thanks again, Sandi Weiler email address [email protected]

"Southern Hospitality at its best"

5
07/09/2017

Knowing we were heading to TX as hurricane approached, the staff made our stay as comfortable as they could. From morning breakfast to afternoon errands, all were helpful. Directions to in town places were easy to follow. Great place to visit.

"The Best of the Best Western"

4
25/08/2017

I would stay here in the future; the breakfast was a bonus with care and attention to the details; keeping the food warm, supplied, and ready. The king bed suite was very spacious and comfortable with a laptop work area, microwave, coffee pot, mini frig, and flat screened TV in high definition. I made use of the workout room, pool, and lounge to enhance my stay. The staff was ready, willing, and able to solve problems and answer questions. I had my coffee pot replaced by the front desk after I alerted them to the issue. Best Western Plus is new to the marketplace----the newer style is spot on!

"Great Stay"

5
19/08/2017

This was a great stay. Hotel appears to be fairly new. Was extremely clean, smelt great, room was comfortable and everything worked. Would definitely recommend this hotel to friends and would definitely stay there again.

"Disappointed"

1
05/08/2017

The pool is out front with no privacy. There was no blow dryer in the room, the bath tub had no plug, and the thermostat will not go any lower than 70 degrees. We were on the bottom floor and heard noise all night. We could hear the tv from the room next door all night. Terrible night's sleep.but I have to say the staff was nice and the breakfast was very good. Just not good enough for us to stay there again.

"great stay"

5
24/07/2017

Had a great stay in Gadsden. The rooms were spacious and clean. We slept like babies on the mattress. The breakfast was good especially the biscuits and gravy. The staff was all very helpful and fun to talk with. Just wish it was cool enough to enjoy the outdoor pool--it was way too hot outside

"Excellent Service and comfortable beds"

4
20/07/2017

Hotel was easy to get to, check in was fabulous (gave us the best available rate without having to ask for it). Room was very large for a standard room. Clean and comfortable beds. Breakfast was your normal fare, but the wait staff there was above and beyond helpful. We would definitely stay at this hotel again. Best Western has come a long way in the last couple of years!

"Quiet comfortable room"

5
13/07/2017

Our room was quiet, the beds were comfortable, the water pressure was great for taking showers. The breakfast was healthy and fresh. We were passing through so we checked in, slept, took showers, ate and got back on the road quickly. The staff was very pleasant and helpful.

"Staff was more than GREAT"

4
10/07/2017

Upon check-in, we were greeted by a very sweet staff member who without me asking, made a note to the rest of her fellow staff members, that we would be accompanied by a service animal. This is greatly appreciated so that there is no awkward conversations at a no-pet facility. While we experience some difficulty getting the shower head to work (rather than the shower wand attachment), the staff in the breakfast area were amazing and more than made up for any complications. There were 2 family reunions & 2 travel ball teams eating breakfast every morning, but the staff made sure every item was fully stocked and that the tables, etc stayed clean and ready for the next guest. If/when we are ever in Gadsden/Attalla again, we will be staying here!

"Great stay"

4
29/06/2017

Rooms were nice and well kept with the option to pull the couch out into an additional bed. Staff was very friendly and helpful. Breakfast was good with an option for warm cinnamon bun type items. I would reccomend staying here and will stay here again.

"PA Traveler"

5
26/06/2017

Hotel looked clean and was well located as to the highway, The young lady on the front desk was very good and helpful with directions. The hotel is close to the half way point in our trip from Texas to Pennsylvania. Room was clean and comfortable, we had a very restful night. Room was quiet. I would recommend this hotel to anyone. As for the breakfast, we had to leave before it was set up, and have on comment on it.

"On our way home!!!"

5
24/06/2017

We stopped at this Best Western, we got a king bed with a sleeper sofa, the beds were very comfortable, the sleeper sofa not so much. The rooms were very large and clean. The staff was very kind and courteous even gave me a better rate than quoted over the phone. The breakfast area was nice and clean with tables and large tall table in the middle with bar stools if you had a large group. There was even a nice patio you could eat outside of the weather was ok. The breakfast offered hot foods as well as as cereal, muffins, breads and fresh fruit. Would definitely stay there again.

"Not bad for price"

4
19/06/2017

From outside it might not look so nice but the rooms are nice and staff is awesome. You have many stores walking distance like Walmart. Overall good experience. The breakfast I know it's free but you could add another waffle maker so there is not a long line of people waiting.

"Very nice room!"

4
10/06/2017

We really enjoyed our one night stay here. We were tired from our travels and all the rain and was very glad to have a clean room, bathroom and comfy bed! The breakfast was very nice as well. Easy on/off to the highway.

"Great service "

5
06/06/2017

We stayed one night, the place was clean and very easy to get to. Also the customer service was welcoming and excellent!! I was very pleased with the price and location of the hotel. We will be staying there again when we go to the area.

"Kenny M"

5
05/06/2017

Great Motel in Gadsden!! Breakfast was excellent thanks to Evelyn! She did an excellent job of keeping the food replenished and the eating area was spotless!! Location is easy peasy to locate and plenty of eating places and fuel places!!

"Great service"

5
30/05/2017

The room was great. The bed was very comfortable. Lots of space. Wifi worked really well. The service at the front desk was very pleasant at check in and very informative at checkout. The breakfast was ok, however the drinking water was nearly room temperature.

"Relax and Enjoy!"

5
30/05/2017

It was a very nice place to stay. The staff did an excellent job accommodating all of our needs. The room was very clean and we had no problems during our stay. We loved the location being close to the interstate and having available stores, restaurants, and gas stations very close by.

"Great Stay"

5
28/05/2017

We had a Great Stay! We were there for my nephew's high school graduation. This was the first time staying at a Best Western and to be honest I was actually highly impressed. My family booked all of their reservations there so I decided to try it.

"Just a little getaway "

4
21/05/2017

My wife and I spent three nights in this hotel the clerk who checked us in was extremely friendly the room was very clean the bed was ok it also was very quiet and peaceful If I have a complaint the breakfast left a lot to be desired ( the chain needs to step it up and improve this) very nice hotel for the price.

"Great for quick stopover!"

4
15/05/2017

We were traveling thru Gadsden and needed a hotel for a quick one night stopover. Best Western Plus was convenient, quiet, clean, and the staff was friendly and helpful. There are several fast food restaurants within walking distance. The complimentary breakfast was better than expected too.

"Gadsden in May 2017"

5
10/05/2017

Great hotel and a great rate; I enjoy very much being able to stay at a quality hotel when working difficult hours. I enjoy this location, usually an upgrade when I check in (maybe next time). A great facility and superb hotel.

"Wade and Jackie McDonald"

4
02/05/2017

Enjoyed our stay. Service was great and the personnel was very helpful. Rooms were very nice but there was a little noise from room next to ours. Breakfast was one of the best we have experienced in any other motel. Very good selection and the lady working was very nice and helpful.

"Great stay"

5
09/04/2017

We really enjoyed our stay here. The staff was friendly and helpful. The room was comfortable, and the breakfast was great. We enjoyed the jacuzzi room. The hotel was quiet, and attractive. The staff went over and above to help us find area attractions. We would definitely stay here again.

"Recommend Hetel"

4
07/04/2017

Completely satisfactory experience. Small issue with reservation record though matter was resolved by BW front desk and in no way was it the fault of BW as I used an online booking service. Very satisfied with all aspects of accommodation/staff service.

"Great Place"

5
03/04/2017

I was very impressed with this hotel. I made the reservation about two hours before we arrived and it was just an overnight stay, but I would have been fine staying another night if we had too. It was very clean and the décor was nice. The beds were comfortable and it had a decent breakfast. The outdoor area in the back of the hotel was very nice. I would recommend this place!

"one of the best hotels ever"

5
21/03/2017

extremely friendly staff, clean and well kept. Breakfast items were well placed, hot food, good selection. Asked for information and was helped by manager and receptionist. The hotel was very busy but well staffed.

"Getaway"

5
05/02/2017

Me and my wife stayed at best western sat Feb 4 2017.everything was awesome.we plan on staying there for our up coming anniversary.it cost just as much as super 8 and way better too.best western Rocks!

"Convenient location and ceiling fans!"

4
27/11/2016

Very affordable large rooms with ceiling fans. The fan didn't make as much pleasant white noise as my own bedroom fan, but made it easier to adjust room temp for optimal sleeping conditions. Hotel is locates directly across from Walmart and within .25 miles of many restaurants and stores.

"Totally Pleased"

5
08/11/2016

We stopped here without a reservation while on the road for business. The staff was both friendly and welcoming. Our room was conveniently on the first floor. It was very spacious and sparklingly clean. In fact, the whole place looked like it had just been built yesterday. There was a wide choice for breakfast: hot scrambled eggs, waffles, cereals, fresh fruit, etc. If I'm traveling that road again I would definitely stop here.

"Talladega Stay"

4
25/10/2016

The hotel was nice and the room was large and very clean. The bed was extremely comfortable. It was located very near the expressway, which was convenient. The staff were friendly and the breakfast offered a nice selection. We stayed because of the NASCAR race, which was conveniently located just 30-40 minutes down the road. I thought the price was inflated because of the race, but I would stay at this hotel again.

"Good Hotel, Bad Experience"

4
25/10/2016

The Hotel is clean and comfortable. The cancellation policy as stated by Hotel Management is 72 hrs (even though the confirmation states 24 hrs), cost me an additional night's charge even though I called and got verbal acknowledgement of the cancellation for the first night. There was no indication that I would receive a no-show full price charge until I reviewed my credit statement.

"Clean and spacious"

5
23/10/2016

We were only here overnight and for breakfast. We checked in late. Check in was easy and quick. This hotel was very clean and room was spacious. Nice free breakfast and coffee or juice. We chose this hotel because it was right off the interstate. There was a wal-mart and variety of restaurants nearby.

"Great place to spend the night"

5
18/10/2016

We went to see my son in the Navy and witness his ship getting commissioned. We drove the 1500 miles and stayed at several different hotel chains along the way. This hotel is clean and well kept. The staff is friendly and helpful. One of the best Best Westerns I have stayed at ever. If you want a very nice room for a decent price this is your place. The breakfast was good as well. I would stay here again.

"Hotel fine, breakfast below BW standards"

3
09/10/2016

The hotel and room were fine. Room clean, and staff friendly and helpful. The breakfast was below normal BW standards. Many items out of stock, and not re-stocked. The hot items, were also in short supply, with many other guests also looking for breakfast items.

"COLOR ME IMPRESSED"

5
29/09/2016

I checked into the Best Western on 9/26 and checked out on 9/29 and I was sad to go. The hotel is very stylish with modern touches here and there. The free breakfast buffet is amazing. There is a washer and dryer on the second floor for guest convenience. (The price is reasonable at $1.50 to wash and $1.00 to dry....The Holiday Inn Express next door doesn't charge for theirs...just sayin'). The highlight of the experience was Selita at the Front Desk. She was sweet, personable and funny. A real breath of fresh air. I had booked a Standard Room and because the hotel was not full, she upgraded me to a King bed Suite for free!! I fell in love with her just a little bit after that upgrade...??. Also, do not miss out on her White Chocolate Macadamia Nut cookies. She baked them and put them out in the lobby for guests to enjoy. Amazing! It was a complete delight!

"Alabama Vacation"

5
25/09/2016

This is a very new Best Western. Easy to find and easy to get to. They have a very smooth and efficient operation. We asked where we could get a good dinner and they sent us to a restaurant close by that was as good as the staff said it was. Our room was easy to get to and the breakfast area was very nice. We enjoyed our breakfast. Good place to stay.

"Clean, Quiet, Comfortable"

4
25/09/2016

I had a very nice stay the room was comfortable, large clean The hallway was quiet. Bathroom was clean. I would stay at this location again. I was the parking area was larger to get into but there was a truck stop on the other side of the interstate so it works well.

"A few flaws but good "

4
20/09/2016

The hotel was very clean and the room large. Had a few minor services issues and the paint in the hallway and by the doors to the room need some maintenance. Overall it was a good stay and I would recommend this hotel to anyone traveling to Gadsden.

"One of the best"

5
11/09/2016

We stay at many Best Western Plus's and this one is very nice. We have found many have gotten below the BW Plus standards but not this one. The front desk is friendly and the rooms are clean and comfortable.

"Best Western Travel stay"

5
10/09/2016

Great experience. check in Staff, Awesome!! We were exhausted from traveling and we checked in around midnight. The lady at the check in desk was extremely nice, very helpful and gave us a great rate. We had check another vendor while driving in and Best Western gave us the BEST rates. We were very happy with our experience and we will be staying there again.

"Softball tournament"

4
28/08/2016

This was one of the hotels that was recommended to stay for this softball tournament. Our stay was very pleasant and would stay here again next year. Our room was very spacious and the bed was comfortable.

"Quiet, comfortable, clean, convenient!"

5
20/08/2016

Stayed one night here as part of a longer road trip. Nice convenient location near the interstate. Also close to good basic dining. Check in & check out very simple fast, and easy. Couldn't ask for more for the price.

"Good clean quiet hotel"

5
14/08/2016

We stayed here at the start of our trip to the Hwy 127 Yard Sale. Staff was very nice, hotel was clean and good breakfast choices were included in the room price. Beds were comfortable, wifi was free, great shower! Would stay here again if we make it back to Gadsden.

"Ok but not exceptional."

3
07/08/2016

I stayed for one night on return from a business meeting. Check-in was smooth and prompt. The room was comfortable and everything functioned. Internet was reliable. Bed helped with a decent rest. Check-out was ok.

"Longest yard sale trip"

5
04/08/2016

Very clean. Very friendly. Hot breakfast with biscuits, sausage, eggs. Pastries, fruit yogurt coffee or just about anything you could want. Although we didn't use it pool looked nice. Good price. Great stay. Really have nothing negative to say about our stay. Will stay again.

"Worst hotel we've stayed at in years!"

1
04/08/2016

8/3/16 room had fan with blades covered with dust, therefore could not use. Doing so could have triggered my asthma. Unit holding TV and fridge was damaged had a broken piece. Room colors were very drab and unappealing. Upon opening room drapery this morning, found the window overlooked a dumpster. So much for giving rewards members a good view. Asked to speak with manager upon check-out at 8 am and was told no manager on property and wouldn't arrive until noon. Overall experience at this facility was "not acceptable." Certainly not competitive with our Hilton and Hampton Inn experiences.

"So very helpful"

5
26/07/2016

the girl at the desk helped me get my reward card going. i had filled everything out before hand and i was sent an email stating to print out my account number and when i went to a bestwestren to use the account number and id be sent a card! the room what we had was awesome! very clean! staff were very pleasant i will be staying there again!

"Great service"

5
12/07/2016

We have stayed here before and are always very satisfied. This time the staff was even more friendly. The housekeeper even used my daughters' blankets and stuffed animals to make a cute arrangement on the bed. They loved it. And we forgot a tablet charger, they are mailing it to us. Great service!

"Spacious and Clean room"

5
05/07/2016

We had a weekend planned of family fun and hitting up the Trade days in the area. The first night was spent next door at another hotel. We decided we needed to look for another place to stay when no one slept good that night. So we took off to the hotel next to us, The BW plus. We walked in the door and meet a very Happy lady that was so eager to help us. Ms. Selita not only booked a room for the night she also to us down to look at the room beforehand. We slept so good that night. The next morning we went down for breakfast and she was talking to guests and helping to keep the tables clean and picking up trash. I have to say, I've never seen hospitality quite like this. We look forward to staying here from now on when we return to Gadsden in a few weeks. Thanks Ms. Salita for making us feel at home. Room was large and clean! A++

"great service and facility"

5
25/06/2016

I found the clerks and the breakfast personnel to be exceptionally friendly and helpful. The hotel was very clean and presented well. This was also the most complete breakfast I have encountered at any of my hotel stays recently. I would recommend this hotel to any traveler passing through this area.

"Wonderful Surprise!"

5
19/06/2016

After driving all day, my husband and I decided at the last minute to try the Best Western Plus. There is no going back to another hotel when we travel by car. This specific property had plenty of safe, well-lit parking and a cordial, efficient front desk staff. Spacious and well-appointed rooms topped off the experience.

"clean quiet hotel"

5
15/06/2016

Very nice hotel close to interstate.End of road quiet location. Walk to nearby restaurants.Clean rooms and breakfast provided.No smoking and pets a big plus.Staff was friendly and helpful.We were on a road trip and this was a perfect one night stop.Would not hesitate to stay here again.

"Bed Bugs!!"

3
10/06/2016

Had bed bugs in both rooms we reserved. Breakfast was mediocre grab and go style and hotel seemed a little outdated! Should have stayed at the Hampton next door. The staff was pleasant but we were in a hurry so didn't want to spend time complaining. Not worth the $100 a night

Best G, General Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
I am very sorry that your stay didn't meet expectations. I would like to know a little more about you stay if you could contact me directly. We strive to provide each and every guest with Superior Customer Care. I look forward to speaking with you soon. The hotel phone number : 256-570-0569

"Nice place to stay"

4
31/05/2016

The price was okay. The room was nice. The staff were great and the free breakfast was very good and then is post would not let me post till I had 200 words so I am typing this till I get my 200 words. You should be able to write what you want and leave it at that or you get a review like this from me.

Best G, General Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
We appreciate you taking the time to leave feedback. We like to know if there are areas that need improving. We hope that you will stay with us again if you are ever in the area.

"Mini vac "

5
30/05/2016

It was as nice as it can be had restraints located close by with a super Walmart across the road the air conditioning was on at a comfortable temperature most motels I go in to have the AC off room was clean plenty of towels and pillows and sheets was as white as white would love to stay there again.

Best G, General Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
We appreciate you taking the time to leave feedback regarding your stay. We love to hear when our guest have had a wonderful stay. We hope that you will stay with us again when you are in the Gadsden area. Thank you!

"30 year wedding anniversary!"

5
22/05/2016

We waited until the weekend of our 30 year wedding anniversary. Then we started looking for places to stay in Mentone Alabama. A very bad idea! there was nothing available. We drove to Attalla, Alabama and decided to try The Best Western Plus. It couldn't have been better! We were treated like ROYALTY! The Front desk clerk went out of her way to make our stay memorable, she was fantastic! breakfast was great! the honeymoon suite was heavenly, rooms were very clean. Overall we would rate this property excellent!

Best G, General Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
We are so excited that your stay was excellent. It's great to hear about the wonderful experiences our guest have. Thank you for taking the time to leave positive feed back about your stay. We hope that you will visit us again.

"5/17/16 Review"

2
20/05/2016

The highlight of this location is breakfast. The room was clean, internet worked well, TV worked fairly well. Desk clerks were hiding in the back office on check in and check out. Price was very high compared to other BW+ motels where I've stayed and compared to competitor motels. No great accolades to give for this location.

"Wonderful stay!"

5
03/05/2016

Highly recommend this hotel. Overall it was a great place to stay the weekend with my daughter. The pool was very clean. The staff were all very friendly. Our room was very clean. No complaints what so ever!

"Very nice hotel "

5
02/05/2016

Stopped here on our way to Pennsylvania. This hotel is very nice and very clean. Front desk clerk was very friendly. The rooms are very spacious and clean. Plenty of room in the parking lot. The rooms feel great ready to kick back and relax. Great price too well worth the money.

Best G, General Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Thank you for taking the time to leave feedback on your recent stay at our property. We are so happy that you enjoyed your stay and hope that you will visit us again soon! Kristie Cornelious

"Very Nice"

5
27/04/2016

Great hotel. Breakfast was good, staff friendly, and rooms are very nice. The ceiling fan in the rooms is a very nice touch. Also, the room was exceptionally clean. I will be sure to stay here again. Very easy to get back to the interstate as well.

Best G, Director of Sales at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Afternoon, We would like to thank you for staying with us and for taking time to leave feedback about your stay. We are pleased to hear you enjoyed your stay. We strive to make you feel like family and to make your stay as comfortable as we can. We invite you back to stay with us the next time you are in the Gadsden area. We're so happy you choose to stay with us. Thank Mary

"Great place to stay"

5
21/04/2016

We thoroughly enjoyed our stay here, and upon checking out, we immediately booked a room for our return trip home in two weeks. Our room was clean, had two queen sized beds, couldn't have asked for a nicer place. We were close to the highway and eating spots...easy on, easy off, and as for the free breakfast...their selections match any breakfast spot..you want it, they have it. No complaints here, only compliments!

Best G, Director of Sales at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Afternoon, We would like to thank you for staying with us and for taking time to leave feedback about your stay. We are pleased to hear you enjoyed your stay. We strive to make you feel like family and to make your stay as comfortable as we can. We invite you back to stay with us the next time you are in the Gadsden area. We're so happy you choose to stay with us. Thank Mary

"Nothing special"

3
19/04/2016

A bit on the pricey side for a mediocre hotel in the middle of nowhere. The staff was plenty nice, but the breakfast was weak. Nothing special at all about this place. Acceptable, but by no means great. For the money, next time I'll go to the Holiday Inn Express or a Hampton,

Best G, Director of Sales at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Afternoon, We would like to thank you for staying with us and for taking time to leave feedback about your stay. We strive to make you feel like family and to make your stay as comfortable as we can. We invite you back to stay with us the next time you are in the Gadsden area. We're so happy you choose to stay with us. Thank Mary

"Comfortable and Spacious"

5
19/04/2016

The Best Western Plus was a pleasant surprise. The rooms are very comfortable and really spacious. My king suite had a couch, chair, coffee table and end table. It also has a large fridge and microwave. Parking lot is large for those pulling a boat or a trailer.

Best G, Director of Sales at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Afternoon, We would like to thank you for staying with us and for taking time to leave feedback about your stay. We are pleased to hear you enjoyed your stay. We strive to make you feel like family and to make your stay as comfortable as we can. We invite you back to stay with us the next time you are in the Gadsden area. We're so happy you choose to stay with us. Thank Mary

"will be back"

5
17/04/2016

Hotel was half the way to our final destination so we decided to give it a try. The receptionist was very friendly and commending. Excellent friendly staff, clean room.comfy bed. Would recommend highly. Will go back again.

"Awesome Best Western"

5
15/04/2016

I loved staying at the Best Western in Gasden, Alabama. The staff was extremely friendly and the hotel was very clean. The price was great and the town was awesome. Hope I get to come back here again!!

"Great customer service."

4
11/04/2016

Encountered the friendliest front desk lady EVER. It was late and she was still smiling at each guest. Super clean room. Good breakfast next morning and again, a wonderfully kind and helpful lady working the complimentary breakfast on site. Will visit again if ever down that way.

"Best standard hotel"

5
11/04/2016

We wanted a room that had all the amenities such as a refrigerator, microwave and pool along with fitness center. Also continental breakfast. If you're looking for a no nonsense place to stay without all the fancy lobby or building, but a nice clean place that you can have a nice continental breakfast in the morning, than this is the right place.

"Excellent Hotel!"

5
23/03/2016

A very clean motel and a friendly staff which makes staying here is like being at home. We have stated at this location two times in the last week. the 14th and 22nd of March and really did enjoy both stays.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with us and for taking time to leave feedback about your stay. We are pleased to hear you enjoyed your stay. We strive to make you feel like family and to make your stay as comfortable as we can. we invite you back to stay with us the next time you are in the Gadsden area. Thank you Shauna

"Nice Place"

4
01/03/2016

The atmosphere at this inn was very quiet and peaceful. Amazing, considering there was a high school team staying that night. A bunch of very quiet young ladied who did their school credit. A most relaxing night.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Hello and Good Afternoon, We would like to thank you for your stay with us and for leaving your feedback about your stay. we are pleased you hear you was able to enjoy a nice comfortable stay with us. we would like to invite you back to stay with us again soon. Have a great day Shauna

"Informed and clean"

5
29/02/2016

I stayed here on a business trip. I usually chose hotels that allow pets as I Travel with a service dog. However, the options were very limited and I prefer best westerns. They hotel knew the laws about service animals and treated me very fairly. They even gave me an upper floor as sometimes my dog alerts to noises when in a strange place. The rooms were very clean and very nice beds. Breakfast was adequate as well. Better than most continental breakfasts. Thank you for a stress free stay.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Afternoon, Thank you for you kind words. We are pleased to hear you and your service dog(I wish I knew his name) was able to enjoy your stay with us. we are pleased to know you prefer the Best Western Chain. We strive to make you feel like family and to make you comfortable at your home away from home. Please come see us again soon. Shauna

"Outstanding stay"

5
29/02/2016

The Lincoln Trail College softball team had an outstanding stay at the Best Western Plus in Gadsden AL. From check in to check out everything about the hotel was excellent. It is in a great location for shopping and dining. It is very easy to get in and out of the hotel property to other venues.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good afternoon, Thank you for your stay with us and for you fabulous feedback. We are pleased to hear you enjoyed your stay with and we hope you choose to stay with us again when you come back to Gadsden Al Good luck in the future games. Thank you Shauna

"Amazing room, great people!"

5
27/02/2016

We had a wedding shower/calm bachelorette party here. We were loud, lost keys, and made a little too much noise. The lady working the front desk was so nice and patient with us! We got two adjoining rooms and they were very clean. The king room has a living area and the TV's are huge! I highly recommend this hotel if you're in town!

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with us here at The Best Western Plus, and for taking time out of your busy day to leave feedback about your stay. We are most pleased too hear you enjoyed your stay with us and you had fun with your Wedding shower and bachelorette party, congratulations to you. We would like to invite you back to stay with us anytime you are in the Gadsden area. Have a great day Shauna

"Best Stay"

5
24/02/2016

This motel is consistently clean, comfortable, friendly and a good value for the money. It is conveniently located near the expressway and far enough off the road to minimize road noise. The staff is always top notch and helpful to a fault. I travel for about five weeks every January and February and this is always my favorite stay on the trip. It is a great place to relax and refresh on a long trip.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning We would like to thank you for staying with us and for taking the time to leave feed back about our stay. You have been so kind with your feedback. We are pleased to hear you enjoyed your stay. Its nice to have repeat guest that will let us treat you like family. please hurry back to see us and if we can help with reservations just call us.256-570-0569 Have a Great day Shauna

"Great stay!"

5
17/02/2016

My choir group traveled to competition for a weekend and loved their stay at the Best Western. The staff went out of their way to make our trip awesome, including providing a grab-n-go breakfast for our early departure and a conference room to hang out in. Thanks again!

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning.. We are so pleased you chose the Best Western Plus for your choir group. Every person was so nice and a pleasure to talk with. We are please we was able to meet your needs and make your trip as comfortable as we could. keep us in mind if you travel back this way, we would love to have you stay again. Thanks Shauna

"Consistently clean "

4
14/02/2016

We've stayed here several times over the past few years, and the hotel is always clean and the staff are friendly. The breakfast offers a decent selection (and is included with the room). Last time we stayed, the pool was murky and crowded by locals. This seemed out of the ordinary for this particular Best Western, but cost them a star from their otherwise five star performance.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning We thank you for staying with us and letting Best Western Plus be your home away from home. We do apologize you about the pool, it is the off season and with all the rain it has been a struggle. We do look forward to your next visit, keep in mind we have a lot of things coming up in the spring 2 do here in Gadsden. Enjoy your day, Shauna

"Slamming doors"

3
13/01/2016

We've been stopping at this hotel for the last 7 years without a problem until this latest stop. People are so inconsiderate..Slamming doors, smoking right outside front door and hanging around lobby. Never noticed walls were so thin you could hear conversations coming from people on both sides of our room, you would have thought they were in our room talking to us. As there are 6 hotels all on this exit we will be looking elsewhere next time we come through the area. I guess the saying is true, "you get what you pay for" for $10 to $15 more I will gladly spend it.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with us and for taking the time to leave feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. we do hope you change your mind and come back to see us soon. Thank you

"Yes, Yes, Yes. Stay Here."

5
09/01/2016

Definitely recommend. Clean inside and out, outstanding desk staff and full breakfast. We could not find a thing wrong with our stay. Used coupon from book picked up at rest area. Reasonable price for quality. The service this hotel provided is the main reason we stay at Best Western.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for your kind praise. What a way to start our morning off. Thank you for staying with us and for taking the time out of your busy day to leave feedback about your stay. We are pleased to hear you enjoyed your stay with us. we hope to see you again soon. join us on face book and follow the up coming events in out area. if we can be of any help please call 256-570-0569 thank you, Shauna

"Extended Stay"

5
09/01/2016

I have stayed in this hotel 4 days a week since June 2015. The staff has gone out of their way to make me feel at home. They are familiar with who I am when I arrive and depart. Being away from home all of those nights was less difficult due to the staff and the pleasant surrounds of the BW King Suite.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with us and becoming part of our Best Western Family. it is always a pleasure to see you. please remember if there's anything we can do to make your stay better let us know. See you soon, Shauna

"Best Western Plus Gadsden Alabama"

4
06/01/2016

Really liked the location, its proximity to the interstate and lots of local restaurants, also Walmart across the street. Continental breakfast in the lobby area was great, but small room for tables and chairs for the guests, so it was crowded. Beds were a little noisy, but very clean and pillows great. Music in the hallway kept us awake. Also, room was above the main lobby door and contractors kept going outdoors to smoke made it very noisy. Very clean rooms and bedding was great though. Overall we did like this hotel

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank your for staying with us and for taking time to leave feedback about your stay. We do apologize that you was unable to get a quite nights sleep, please if ever you have problems of any kind call down to the front desk so we can take care of the issue. We strive to make you stay as comfortable as possible. We are disappointed we didn't achieve that with your stay. we do hope you will try another stay with us. we would like to invite you to follow us on Facebook so you can see all our upcoming events. if we can be of any help please call 256-570-0569. Thank you, Shauna

"Joshua"

5
05/01/2016

This place was awesome staff was great and friendly place was clean and rooms are updated definitely will tell everyone price was great too. Walmart across the street dollar general three stores down street and right off major highway

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for choosing the Best Western Plus as your home away from home. We are pleased to see you was able to enjoy everything the Best Western Plus has to offer. We thank you for you kind words about your stay and would like to invite you to follow us on Facebook. Thank You, Shauna

"We Will Be Back"

5
05/01/2016

This hotel is centrally located near several restaurants, (mostly fast food) and across the street from a Walmart Shopping Plaza. There are other hotels in the area which means plenty of people and well lit areas at night time. Hotel still has that new feel with clean comfortable well appointed rooms. There is a breakfast buffet that's included in the rate and it's pretty good with the usual selections. Front desk staff is friendly and housekeeping does a good job. We stayed here while visiting family in the area and we would do again. Room is a good value for the price and would definately recommend to others.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We are please to see you enjoyed your stay with us. we are happy to know you will be coming back to stay with us the next time you are in our area. We would like to invite you to follow us on Facebook, this will help you learn of any up coming events in our area. Thank you once again and if we can be of any help please call.256-570-0569 Shauna

"First and Last Visit"

2
04/01/2016

We stayed at Best Western for the very first time and my granddaughter who is 18 years old woke up with bites over her body. I only had a few spots. The hotel was clean and looked great. They apparently got some bad mattresses.

Best G, Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
We truly appreciate you taking the time to leave feedback in regards to your stay. I would like to apologize for the inconvenience you encountered. We strive to be the best and provide a high level of quality service. I'm sorry that we failed to deliver that level of service during your stay. We would like for you to stay with us again if you are back in the area to let us make things right. Happy New Year!

"Nice hotel "

5
31/12/2015

We arrived late for a one night stay. The hotel was clean, had a friendly front desk, and the rooms were nice and large. The hotel was off the road enough to limit noise. We had breakfast the next morning and it was good, hot, and well stocked. We would definitely stay here again.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with us and for leaving feedback about your stay with us. We are pleased to hear you enjoyed the breakfast and was able to get a good nights sleep. please keep us in mind when you are in our area and come stay with us again. Happy New Year Thank you, Shauna

"Christmas vacation"

5
21/12/2015

Great hotel, spacious clean room, overall appearance excellent. The breakfast was well laid out, with plenty to choose from. The staff is great during all service. They directed us to a excellent place to eat dinner that was fairly close. This is another hotel that meet our needs during traveling. Have informed others to stay here and they would not be disappointed.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you and your family for staying with us and for leaving such kind feedback. We are so please to hear you not only enjoyed the beautiful Christmas on the falls but you was also enjoyed your stay with us. We are so pleased you found our hot breakfast satisfying and you had a good nights rest. we would love for you and your family to come stay with us each and every time you are in Gadsden Alabama. Remember to check us out on Facebook for any upcoming events in Gadsden. Merry Christmas and Happy New Year, Shauna

"Christmas at Noccolula Falls "

5
19/12/2015

Went to Best Western Plus for Christmas at Noccolula falls. The hotel was very nice and clean, the staff was very helpful. The breakfast was nice and the service was great I will be staying here again and again, great price, nice rooms, comfy beds

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for choosing us to stay with and for taking the time to leave feed back about your stay with us. We are so pleased to hear you enjoyed your stay with us and that our staff was helpful in all ways. We strive to make your stay as comfortable as possible when you are away from home. We would like to invite you back to stay with us again soon. Keep in mind Noccalula Falls is great any time of the year and we so pleased you enjoyed your trip this time. Merry Christmas from all of us here at the Best Western Plus Gadsden and Happy New Year. Shauna

"Really nice hotel"

5
15/12/2015

This is a very clean, neat, modern, hotel... the staff were all friendly, and eager to assist me with all my needs...the hotel was decorated wonderfully for the Christmas holiday which makes holiday travel more bearable...the hot breakfast was really good, an attendant was on site and kept everything neat, tidy, and fresh....the hot coffee was wonderful and very welcome at 3am...

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Afternoon, We would like to thank you and your family for staying with us and for your kind words, we will be sure and pass alone your kind words about all the staff. we strive to treat you not like a guest in a hotel but a guest in our home. Thank you for sharing your with us about your trip to the falls, we are pleased you had a great time. we would like to invite you to stay with us again the next time you and your family is in Gadsden Alabama. remember to follow us on Facebook for any upcoming events in our area. Thank you and Merry Christmas Shauna

"Nice Place!"

4
21/11/2015

Stayed here one night and was very satisfied. The room was clean, beds were comfortable and the staff was super nice. The breakfast was your typical free breakfast, but it served its purpose. The view from the breakfast area was beautiful with the woods outside the window. Only complaint was walls are a little thin. We could hear our neighbor's TV but that's not enough to keep me from staying here again. Would recommend this hotel without hesitation. Great value for your money.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We are so pleased that you took time out of your busy day to leave feedback about your stay with us here at the Best Western Plus in Gadsden Al. It pleases us to no end that you was able to enjoy your stay with us and leave with good nights sleep. We strive to make your stay as close to home life as we can. Your feedback helps us better our self. we would like to invite you back to stay with us anytime you are in our area and if we can help you make reservation with us or another Best Western please feel free to call us..256-570-0569 Happy Holidays, Shauna

"Very Nice Hotel"

5
14/11/2015

Enjoyed our stay at the Best Western Plus in Gadsden. We were in the area visiting my very sick Mother and our family. So pleased to have a nice place to stay during this difficult time. Very neat & clean rooms. Very nice and friendly staff. Ms.S

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good afternoon, We would like to thank you for staying with us and for taking the time to leave feedback about your stay. your feedback is very important to us, it helps us make you next stay even better. We are so pleased to hear you enjoyed your stay and that you would return to stay with us. we hop you enjoy your holidays, Shauna

"Last minute"

4
14/11/2015

Last minute needed a place to stay halfway to our destination. Booked 2 rooms. Called to check availability, front desk clerk gave excellent directions. Smooth check in & out. Clean rooms. The breakfast hostess, Joy, was fabulous! She was so attentive. She greeted everyone so warmly and did her best to meet any need. Kept the dinning area spotless. All the diners seemed to enjoy talking with her. Will stay here again.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Hello, We would like to thank you for taking time to leave feedback about your stay with us, we are so pleased to hear you enjoyed everything we have to offer and was able to get a good nights sleep in our comfortable beds. we will be sure and pass alone your praise to the staff so they know you was happy with your service. Enjoy your Holiday's and come back to see us again soon.

"Would return again...."

4
05/11/2015

Nice hotel and a good value in a convenient location. Hotel staff was very pleasant and efficient upon arrival and check out. My room was not ready when I arrived (after 3 pm ) but they quickly offered me a different room that was ready just on a different floor.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Goof afternoon We would like to thank you for staying with us and for talking time to leave feedback about your stay. You are to kind and will be sure to pass your praise about the staff alone to them. We hope you made it home safe and sound, and we hope you come back to stay with us again soon. Shauna

"A High End Best Western"

4
01/11/2015

Located out by the interstate in the midst of the usual welter of fast food and hotels, the Best Western is still one of the best choices in the Gadsden area. The rooms are spacious and well maintained. Service is certainly adequate, including the relentlessly cheerful breakfast attendant. The facilities are everything you would expect from a mid-priced, roadside hotel. All in all, if your travels are along I-59 or you are staying in Gadsden for business or pleasure (great golf courses) then the Best Western will be a good choice

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Hello, We would like to take this time to thank you for your time spent with us and your feedback. you are most kind to say such kind things about us and about your stay with us. For this we also thank you It was our true pleasure having you stay with us and getting to know you. we hope you will come back and stay with us again soon. Enjoy your holidays. Thank you, Shauna

"Very Good Hotel"

5
31/10/2015

It was really nice and clean. The staff was excellent and I would recommend this hotel to anyone who comes to this particular area.I stayed at Fairfield my first week and wished I had known that this hotel was 100% better than the Fairfield. I would have stayed here the first week.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Hello and Good Afternoon we would like to thank you for staying with us and for taking time to leave feedback about your stay. Your feedback is very important to us, we take everything our guest have to say and use it to make your stay better, please keep in mind we have events coming up and would love to have you come back and stay with us . Thanks again Shauna

"Wonderful hotel"

5
28/10/2015

We have stayed here previously and have enjoyed our visit with them immensely. They make you feel welcome and are very attentive to your needs. Our room was very clean and we found the bed to be very comfortable. We had a great nights rest. Will definitely stay there again.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Hello, We are so pleased to see you took time out of your busy day to leave such kind feedback about your stay with us. One of the best things about our job is getting to know the guest and making new friends from their stay. We are so pleased to hear you feel at home with us because we love having you. Please hurry back to see us. thank you again for all your kind words. We wish you the best with the up coming holidays, Shauna

"Weekend getaway"

5
26/10/2015

the area is good for dining and the area is very clean and safe. the room was clean and well keep. big tv. Clean linen white sheet not gray out. Towel was big and soft. Carpet was clean. Chair in room look new and hardly used.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good afternoon, We thank you for staying at The Best Western Plus Gadsden. We are so pleased to hear you have a good stay and was able to enjoy our area as well as your stay with us. We do hope you come back to stay with us again each and every time you are in the Gadsden al area. Keep in mind we do have a Christmas package that includes your stay and 4 tickets to Christmas on the falls, a great family get a way. Nov 27th -Dec 23 2015. if you need help with reservations please call us 256-570-0569 thank you and enjoy your holidays to come. Shauna

"Glad we stopped in Gadsden"

5
26/10/2015

We stopped for a night on our way home from Louisiana. We'd had a long day of driving and were happy to have a painless and quick check-in; we could immediately see that the room was jut what we needed. There was a helpful map of the area in the lobby that made the celebrated Blackstone Craft Brewpub in downtown Gadsden a lot easier to find.The hotel is exceptionally convenient to I-59.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with us and for taking the time to leave feedback about your stay. We are glad to hear you enjoyed your night out in Gadsden and found your travels to be easy. We thank you for your kind words and we hope you come back to see and stay with us again soon. Thank You, Shauna

"Fair Hotel"

3
19/10/2015

Very noisy .I think there was a elephant in room above me also on main drag in town also 2 tour buses showed up with 150 people wiped out the breakfast bar and made noise all night long.Rooms are clean but bathtub does not drain well at all.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with us and for taking the time out of your busy day to leave feedback about your stay. we value our guest feedback, It helps us make your next stay better than before. We do however apologize for being sold out on the time of your stay and for all the noise the guest made while checking in. we do hope you will come back to stay with us again and have a more enjoyable stay. Thank you Shauna

"Good stay"

4
13/10/2015

I was in town for a funeral & chose to stay at the BW. Room was clean as well as the bathroom. AC worked great & there was a ceiling fan too to add extra comfort if needed. The beds were very firm & comfortable. Very close to different restaurants & stores including Walmart as well as gas stations & yet even with my room facing the front of the property the room was very quiet. The staff was always nice & friendly & the free breakfast was great with scrambled eggs, sausage, biscuits, white & wheat bread, grits & fruit & juices. They have smoked bacon on Fridays.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with us, we hope you found some comfort in your time of sorrow. Thank you for your kind words about your stay with us. Please come back and see us again soon. we will be remembering your family, Shauna

"My BestWestern experience"

5
29/09/2015

It was the best BW I have ever seen When we walked in the door the cleanliness and decor was impeccable. The staff chearfull and efficient. The room was Clean,Pretty and pretty towel arrangements. The other guests enjoyed the common area by playing folk music. it was great.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good afternoon, We would like to thank you for staying with us and for taking the time to leave feedback about your stay with us. You have left us speechless with your kind words. We thank you for taking note of all the hard work the staff does to make your stay as comfortable as possible. We love meeting new people and getting to know them. we do hope you will come back to see us again soon. Welcome to the Best Western Plus family.

"Hammerhead 100"

4
28/09/2015

Very good, clean,friendly staff,good breakfast, went with golf buddies and they were all impressed. The rooms were large and the beds very comfortable. A small patio out back was I nice place to have coffee.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good afternoon, We would like to thank you and your friends for staying with us. We are pleased to hear you had a comfortable stay and a good night rest, and was able to enjoy a few of the things we have to offer. we hope the next time you and your friends are here in Gadsden al to play golf you choose to stay with Best Western Plus once more. Thank you , Shauna

"Traveler"

5
19/09/2015

The Best Western Plus Gadsden Hotel and Suites in Gadsden, Al. This hotel is a great place to stop over night, and it is about halfway between Texas and Pennsylvania for our trip. Hotel looked great and the room was very comfortable and large. The woman that operated the breakfast did a very outstanding job. You don't see that much these days. I would recommend this hotel to anyone.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Hello, Thank you for taking the time to leave feedback about your stay with us. we are so pleased to hear and see your enjoyed your stay with us. We strive to make you stay a comfortable one. Thank you for your kind words out about rooms and our hot breakfast. We will be sure and pass your praise along to the staff. thank you shauna

"Second Time Staying Here - Would Come back Again :)"

5
17/09/2015

Hotel is beautiful. Staff is extremely friendly. They have done an excellent job with customer service especially Joy in the breakfast area. She is so JOYFUL and she treats each person as a special guest. Bringing refill coffee to the guest table, inquiring about them personally, wishing them a great day. She is a wonderful start to anyone's morning. Upon check in they have fresh cookies and beverage. Room décor is tastefully decorated. Beds are extremely comfortable. Hotel is quiet.

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Morning, We would like to thank you for staying with The Best western Plus in Gadsden Al. We are so pleased to hear you was able to enjoy everything we have to offer and that the breakfast met with your standards. Thank you for your kind words about our staff and Joy, we will be sure and let them know about your kind words. Thank you and come back soon to see us. Shauna

"Very good"

5
16/09/2015

They were very professional the only problem we had was the pool was not very clean but the rooms were awesome and the staff was more than helpful. They were very understanding with a small child and the cleaning crew was very friendly

Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review
Good Afternoon, We would like to thank you for staying with us and for taking the time to leave such kind feedback. we are pleased to hear you enjoyed your stay with us and to know the staff was helpful in everyway. please hurry back to stay with us again soon. Thank You, Shauna