Best Western Plus Fredericton Hotel & Suites,  Fredericton

4.5/5  - based on 732 guest reviews.
333 Bishop Drive, E3C 2M6, Fredericton, Canada - See map
+1 506 455 8448 +1 506 455 8441

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> Room 1

1 adult

 

Hotel advantages

  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
based on 733 traveler reviews
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We offer free hot breakfast, high-speed internet and parking. Refrigerator, microwave and Blu-ray® in every room and suite! Guests enjoy easy on and off highway access at this New Brunswick hotel, which is just minutes from the popular Fredericton Boyce Farmers Market held every Saturday. Popular events like the Harvest Jazz and Blues Festival is held annually in September. The Fredrock Music Festival in August draws guests from around the country. The annual Frostival, a celebration of good winter living held in January and February, ensures that guests at our New Brunswick hotel have great entertainment even during the winter months. This New Brunswick hotel offers an unbeatable location, along with luxurious amenities. Relaxation is a priority here, with a fitness facility, soothing hot tub and heated indoor pool greeting guests after a day of business, shopping or fine dining. The bilingual staff at our New Brunswick hotel offers the best in service in English and French and is happy to provide recommendations. Whether guests are staying for a day or for weeks, there's a spacious room to fit every traveler. Enjoy in-room whirlpools, spacious suites, free FibreOP® internet, and kitchenettes. Breakfast is on us and features a generous buffet of pastries and fruits, hot waffles, eggs, sausage, cereal and breads. Parking is also free and plentiful, and both east and west highway access is simple. Business travelers frequently call our New Brunswick hotel their home away from home, including many corporate travelers in town to visit the Fredericton Knowledge Park. Research and development, IT, and other technology corporations are just a short drive away. We also regularly welcome employees of the University of New Brunswick, Provincial Legislative Assembly of New Brunswick, and CFB Gagetown. Reserve your spacious room at Best Western Plus Fredericton Hotel & Suites and take advantage of a prime location and quality amenities.

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Room 1

Guest reviews


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based on 733 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
423
Verygood
 
217
Medium
 
59
Poor
 
23
Horrible
 
11
Business Business 222
Couples Couples 180
Family Family 243
Friends getaway Friends getaway 28
Solo travel Solo travel 28
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Fredericton Hotel & Suites,Fredericton
  • 4
    « Very nice hotel »

    It's a very nice hotel. My only complaint is the Internet was slow. The hotel seemed full so that might have been why. Excellent breakfast! Staff were very nice. Rooms were clean and nicely decorated. We will stay here again.

    5
    « Impressed »

    I arrived in Fredericton on the night of April 12, 2018 and it was so late that my husband and I decided to stay in a hotel for a night or two before we stayed at his parents. Trip advisor brought up this hotel as one of the first five and certainly wasn't the cheapest option but it had a last minute booking for a fair price for a non cancellation room and had good reviews. So we booked this hotel through another online booking site that had a cheaper price and specifically told the booking agent that if she booked us queen beds that my infants playyard must fit, she assured me it would. So we checked in late that night with the ladies at the front desk went up to the room opened the door to two queen beds and proceeded to laugh where would a baby playyard fit? So we promptly left the room and went back to the front desk where i explained to the ladies about the issue. They were great they found a room that worked it was a bit of an upgrade but didn't charge us for it due to the whole confusion. Very nice and clean room all the staff including the cleaning staff was very pleasant and kind and made small talk. The hot breakfast was not too bad for what they provide but would mich rather have a fresh egg instead of the premade ones. I am quite impressed with this hotel. Worth the stay although some of the prices are a bit too much as i have seen them pretty high.

    5
    « Best Western Plus Fredericton,NB »

    Enjoyed my stay at this hotel. Employee service was excellent and everyone very accommodating. It was very convenient to have a gym at the hotel. It was very clean and all machine were in working order. The rooms were very clean. and the beds very comfortable as well. A delicious hot breakfast was available each morning . Coffee was great!!

    5
    « Everything you need when passing through Fredericton »

    A great hotel to stay in when passing through Fredericton for business. Super clean, great service, includes breakfast and just a great overall stay. Bathrooms are very clean, staff are very friendly, and close to the highway for travel.

    5
    « Top Front Desk staff »

    We had a special request that was for medical reasons which they happily accomodated us right from our reservation to the moment we checked out. This meant a lot that they were very understanding of the circumstances. Thank you again.

    5
    « Excellent Travellers Hotel! »

    We have stayed at this property maybe 3-4 times per year since it opened new in 2008, they have excellent staff since new. Fully bilingual, so pleasant, especially if we travel with the pup (we have a new one year old, Kelley promised she would call if he was noisy, when we left him to go out to dinner!) and the rooms are very consistently neat, quiet and and very clean. Breakfast is decent and very pleasant breakfast staff, check in/out is effortless. There is a small bar and bar food area that is really pleasant that you can catch a quick bite at or an after dinner cocktail at, if you don't want to venture out. I always look forward to staying here. Keep up the good work!

    5
    « Great service and really clean! »

    Stayed here many times and as usual the service is great! I would really like to mention the lady who runs the breakfast in the mornings. She is fantastic! She's always friendly and very helpful! She has been here the last three times we've stayed here and every time she is wonderful! A real asset to the hotel! Lastly, I would like to say how clean the hotel is kept!

    4
    « Excellent stay »

    I recently spent a few days at the Best Western while working in the area. Everything went smooth, from the check in to the check out. The room was very comfortable and offered everything I needed. I had a quiet sleep each night and wake up calls each morning exactly on time. They offer a nice free breakfast and it's location is perfect. The staff were very friendly and helpful. I would definitely stay here again.

    5
    « Best place to stay in Fredericton »

    Looking for a place to stay in Fredericton this is the one. Friendly staff , very quiet rooms and the breakfast is excellent ! It is well located easily accessible from the high way . You can t get a better place for the price

    1
    « Defective room extremely poor Customer satisfaction from head office. »

    We were in Fredericton for a stay at the BW inn Fredericton. The staff were friendly and the breakfast wos hot and as expected. The problem was in our room the shower drain was filthy with black gunk. Looked like not cleaned in a while. The door in the room was a joke. Under the door to the room on one side of the door there was a normal gap of about 1/4". On the other side there was almost a 2"gap. I could slide my hand under the door into the hallway and from the hallway you could look under the door if getting down to floor level. Absolutely ridiculous that the hotel staff have not noticed this or accepted this as their standards. We complained to the "send your comments online". Upon our arrival at home someone called and offered to give us back all the reward points back we had used for our first night stay and add enough to give us a second night stay for free. Today we tried to book a hotel room and use our 2 free nights. We are told that the points required "now" for two night have increased and we no longer have enough. We called the same customer satisfaction people and after arguing with them they stick with their point that even if they give us a few more extra points we have to buy a extra 4000 point to get that second night on our rewards points. Terrible service and terrible rewards program. WE WILL NEVER AGAIN STAY AT ONE OF YOUR HOTELS>

  • 5
    « Well managed property »

    This hotel is a fairly new property with nice amenities. Our room had a comfortable King size bed with coffee maker, fridge, microwave, sofa, desk, and a large flat screen TV. The front desk staff was very helpful and friendly. We used the indoor pool and hot tub and found them to be well maintained. Sometimes indoor pool rooms can be must and humid, but this one is well ventilated. I take issue with another reviewer who commented on a mediocre breakfast. This hotel offered one of the best complimentary breakfasts which in addition to the cold cereals and muffins, also offered fresh fruit, scrambled eggs, canadian bacon, sausage, waffles, yogurt, coffee, and juice. The breakfast definitely exceeded our expectations. This Best Western reflects well not only on the BW brand, but leaves visitors with a favorable impression of New Brunswickers as well.

    4
    « Stay in Fredericton »

    Nice new hotel in Fredericton with clean rooms, average breakfast but not very close to amenities and restaurants. I wished there was more to do in the area but was still okay with a rental car. Not close to the downtown area.

    4
    « Making learning easier »

    Wonderful rooms, delightful breakfast and staff. Then after a long day in training you can relax in hot tub and relax. I highly recommend this hotel for an easy stress free way to upgrade your training

    2
    « Clean, but horrid beds, mediocre breakfast »

    The beds at this hotel are the worst beds I've ever slept on in a hotel. I stayed in a room with two queens, and tried both to confirm that it wasn't an anomaly. Both beds had enormous divots in the middle of the mattress. They weren't just "squishy" as you'd imagine a bed with a pillow top would be. It was as if the springs in the centre of the bed had entirely given out. Despite trying to sleep on the side of the bed, where there was slightly more support, I'd inevitably roll into the centre while sleeping. Suffice it to say I had a restless night. Breakfast was your standard, mediocre hotel breakfast. Nothing special. Room was clean, microwave & fridge both worked, water pressure fine. But honestly the most important thing about a hotel is that you sleep there, so the bed being awful ruined the experience.

    5
    « fall get away »

    It's probably my 8 time staying at this hotel in the past 6 years and it seems to get better as time goes by. Very clean, staff bilingual,pool and gym are outstanding. Morning breakfast is the only sour note for me, same rudimentary choices while other hotel from the same chain are adapting to the new way of things. The bar after 5pm is extremely nice and prices are very good plus now you can get snacks (almost meal) without to leave hotel. Lot's of parking,quiet not far from the shopping mall and restaurants. Would stay there again.

    5
    « New years getaway »

    We stayed here for the second time on new years and it was a good experience. However we did have a young group of adults (21 -24 yrs old) who were a little noisy in the hall way and could be heard from our room. To be expected I guess for the season. Overall we love best western hotels and the service they provide. We will use this hotel again as it has great anmenties close to restaurants and shopping and a great hot breakfast in the morning!

    4
    « New Year's visit with friends »

    We stayed in a ground floor King suite. Bar fridge and microwave worked well; however, there is no cutlery, etc., so bring from home if you'd like to eat in the room. The breakfast area may have what you need, but their options will be plastic and paper. My only issue was that the room had a Keurig, rather than the usual coffee machine, but this is just a preference. The sitting area was just big enough for the 4 of us to have a comfortable visit, it was helpful to have the sink outside the bathroom. The bedroom has a separate door, which would be very nice for those wanting a nap. There were 2 TV's, so it would be easy to split up i.e. hockey versus girl flick :-). Service was excellent! We were late for breakfast, but were still able to get hot options and we were also late checking out. Everyone was helpful and considerate without extra charge. The hotel is located directly beside a Value Village and a short drive from a mall with a movie theatre. So, a car's needed, but overall a good location. We'd stay again

    5
    « DEC clinic trip »

    Almost a home away from home. They recognize the long day of work and the need to do paperwork in the evening always have a suitable room ready and the staff especially are quite nice and ready to help make everything right for my stay. They also expedite the check in and out process. The rooms are always extremely well prepared and they have made notes on my preferences and strive to have me in the rooms I feel the most comfortable

    5
    « Monica »

    After having a terrible flying trip from Edmonton Alberta. When we called and made reservations for a hotel the front desk clerk Monica was so helpful!!! She got us booked into a king suite, called around to restaurants to try and find us food late at night on Christmas, and she unlocked the pool and hot tub for an extra hour so my boyfriend and I could relax in the hot tub, she also made us a couple cocktails even though she had just shut down the lounge and she brought them right to the hot tub for us. The room was very clean and super comfortable. We will definately be back. Thank you so much Monica ????

    5
    « Best western Fredericton »

    Really nice hotel, all nice staff my only concern is they using a bit too much of that caroet cleaner product. Breakfast is superb, lots of choice and all fresh. Lots of place to seat down compare to some other locations.

  • 5
    « This hotel never disappoints »

    Perfect location near mall and Costco as well as restaurants. Easy access to highway and downtown and very close to a growing Hanwell area. Clean and quiet rooms that include a good breakfast with very good waffles and muffins. Lots of seating in the breakfast area. This hotel also has an indoor pool and gym area.

    1
    « dont stay there is you are part of a group »

    we were there on a Ringuette tournament, our girls are about 8 u years old, and the night at the hotel if what they are looking forward to.... the staff were being really mean - we had nowhere to go to mingle with other parents. they even call the police as we were in the hallways talking.... ridiculous

    4
    « BW Fredericton »

    Another attractive, clean and efficient BW Hotel with easy highway access. Pleasant staff, comfortable bed and a terrific shower in the "newer wing". Only problem was the normal over-crowded poorly laid out breakfast room. Most chaotic way to start your day

    5
    « Single Travel »

    Excellent experience. The weather was bad and I didn't want to drive any further. Your staff was expedient and professional. I arrived late a night and and was tired and just wanted to get off the road. Well done!

    1
    « Not an ideal night for myself. »

    Well for starters, I was on a Business venture and I was questioning a room on my floor, will not tell you which one as this was unprofessional and I am disgusted at the language and the pleasure I heard coming from the next room. My only thought was good grief come on morning as I need to get out of here. All I heard were sexual and drug related conversations throughout the night, Oddly disgusted and I also know that I cannot wait to get a hold of the owners when I find out their information, I am sorry but I actually found a used condom in the Hallway to my room. That right there was enough for me... Sounds like they have a lot of traffic In that room. I feel bad for the cleaners if they go in to it daily. Also I always thought this was a classy Hotel, I think things just got a little lower class!

    2
    « Not Impressed »

    I recently stayed at the BW in Fredericton and although I think the bed was awesome, I have some complaints. First, there was a ringette tournament going on so the hotel was full of kids. When I checked in, the girl told us and said she would put us on the fourth floor so there was no one over top of us. I thought she was meaning away from all the kids/noise. The 4th floor was full of kids/people so I was wrong assuming that's what she was talking about. We were there for a concert as it was my birthday. We went to the concert got back late at night. We were woken up very early with kids running and screaming up and down the hall, needless to say sleep was in short supply. Like really parents, that's not appropriate in the hotel. Once things quieted down, we did fall back asleep. When I awoke, it was 11:00 a.m. I called the front desk as check out was 11:00 and asked for a later checkout time. He said they would have to charge me a half day, so I said forget it we will leave. We got up dressed and went to the lobby. When I tried to check out, the girl at the front desk did NOT know how to put through the payment on a BEST WESTERN gift card. REALLY, it's there own gift card and the front desk clerk did not know how to use it, she wanted to charge my credit card. She told me I'd have to wait until the other desk clerk returned. So I was in a hurry to get out of the room to wait for the other clerk to check out. I also told her about all the noise/kids running around and she said "sorry to hear that". We waited for 10 minutes for him to return and give her a lesson on how to put through the BW gift card. I will not be staying here anytime soon.

    5
    « The place to stay!!!! »

    A warm an friendly place with a family atmosphere !! From the front desk to the janitors and breakfast staff to the the lounge staff everybody were willing to do there to best to help with a friendly smile !!!!

    5
    « Relaxing »

    Have stayed here several to.es over the past year, every stay has been great. Rooms are very clean, staff is wonderful, breakfast is delicious with a great variety. Definitely would recommend anyone staying here! I will definitely be back!!

    4
    « Great place to stay »

    Hotel staff very accommodating. Rooms comfortable and clean. Breakfast buffet included was good with good selection of hot or cold items. Location easy to get to and near shopping mall, Abony Tennis Centre and restaurants. Indoor pool available so great for family get-a-way or sports teams.

    4
    « Worker bee »

    Fine facility, good breakfast with real dishes and utencils not paper of foam plates... nice touch. Staff are pros , very personable. Room is well appointed , modern, decent décor. I travel for business, I keep returning here as it has come to feel like home.

  • 5
    « Great place to stay »

    I stayed here for 1 night with my husband and 3 year old daughter. We picked this hotel because of the convenience of being close to lots of stores and restaurant, and it has a swimming pool and hot tub. The wifi worked great too. We are happy with our stay. The breakfast wasn't so good, but had enough choices to be satisfied.

    5
    « Clean and comfortable with excellent service »

    The staff were friendly and professional, the room was clean and comfortable. I arrived at a busy check in time but staff did a wonderful job of professing chexk ins quickly and professionally. What more could I ask for?

    5
    « Very nice play to stay »

    BW in Fredericton is my place of choice everytime i go to Fredericton. I've stayed there many times in the past few years and I'm always satisfied with the quality I received everytime i go there. (hotel and staff). Can't go wrong if you select this BW.

    5
    « Great experience »

    My stay was great. Staff went beyond my expectations! Don't hesitate to book a room at this venue. It is an exeprience to stay at this hotel, since all staff make you feel at home. Both Fredericton and Grand Falls locations are great!

    4
    « McAdam »

    I enjoyed my stay at BW. Suite was clean and well layed out. Staff was polite and very helpful. Breakfast in the morning was very good, eggs, sausages, toast, fruit, hot and cold cereal, bagels, juices, and coffee.

    5
    « Best western welcomes »

    I had a very nice time at this hotel, They always ask if I need any assists with my stay. It a comfortable setting and staff is always is polite. I would recommend this location as reasonable priced and well worth it.

    4
    « Great hotel »

    I have stayed at this hotel often and it is always great. Rooms are always clean and comfortable and the staff are always friendly and helpful. The only bad thing is that it's usually one of the more expensive places to stay. But you get what you pay for in this case.

    5
    « Best place to stay while in Fredericton, Nw Brunswick »

    Ideal hotel location next to highway, and several shopping centres with several types of restaurant available. The hotel is relatively new, rooms a re spacious and very clean. Including breakfast with the hotel room is always convenient, especially when on a road trip. Children always love the indoor pool.

    5
    « Love this hotel and would stay again when in Fredericton »

    This is a great hotel. Minutes from shopping, restaurants and hospital. Quiet, clean fresh decor. Very professional staff and a better than average breakfast. There is a lounge for drinks in the evening, a pool and a fitness centre. Best bang for your buck in this area by far.

    4
    « Very Satisfied »

    Spent night for anniversary. Staff very nice, room was nice and clean. Saw what looked to be some players from a sports team entering when we arrived, were kind of thinking it might be noisy but the hotel was so quiet we never heard a sound. Very professional and helpful staff, made suggestions for local entertainment and food, called cab for us.

  • 5
    « Exceptional Hotel »

    Large, comfortable room. Breakfast was really good. The bed was most comfortable of any hotel we stayed in forbour 4 week trip. Amazed at low price for the value. We stayed in Marriott Residence Inns for the majority of our vacation. We didn't know a Best Western could have this quality. What a bargain.

    4
    « Reunion at Fredericton »

    Best Western provided splendid but not too expensive opportunity for seven of us (family members and spouses to meet in two adjacent rooms. We took advantage of my 50th Anniversary of Graduation from UNB for this get together.

    4
    « Great stay! »

    I have stayed at this hotel many times, most often for a night at a time. It is always clean, comfortable and quiet. I find the staff are always polite and welcoming and I would not hesitate to stay here again!

    5
    « Good Value »

    Good value, new, friendly staff and a good breakfast with lots of room for those taking part in breakfast. Room was very clean and large enough. Lounge bar service was convenient for refreshment after returning to hotel for the evening. Pool area was clean and refreshing. Desk staff were helpful and efficient and provided good service.

    5
    « Wonderful Location »

    Very close to all conference centers, shopping and University. Great breakfast and swimming pool. I recommend this location for sporting events also as there is full breakfast, swimming and close to arenas

    5
    « Great place to stay in Fredericton NB »

    The Best Western Plus Fredericton surpassed our expectations in terms of the room size, décor, and amenities. It was spacious, well-appointed, and very comfortable. We were only there for one night, but wanted to stay longer because the room was so nice! Breakfast was quite good and the pub food and drink at the bar were tasty. Staff were friendly, courteous and efficient. All-in-all, a great stay.

    2
    « So so »

    Traveling home always stop in Fredericton or Saint John. First time in this hotel in a few years. It is a little dated..needs renovation. Most negative reviews I share. For the money spent expected a lot more.

    5
    « Very Nice »

    The hotel is very nice. Although the lobby is a little small, the decor is upscale. There is an excellent WiFi and a great breakfast. The breakfast area doubles as the bar in the evening. We found the parking lot to be fairly tight and it took a little manoeuvering to escape in the morning. The location is excellent with easy access to main roads and the hoghway.

    5
    « Would never stay anywhere else in Fredericton! »

    I stay here on business six or seven times per year, two nights each time. There is absolutely NOTHING wrong with this place! Great staff, lovely decor, great beds/rooms, hot and delicious breakfast, hot showers, very quiet, two elevators, clean indoor pool, very comfortable outdoor terrace with umbrellas in summer, and they recently redesigned their evening bar/lounge service to offer a variety of food with a good choice of mostly pub/snack foods/pizza, and I think they do limited room service (although I did not order any myself). There is no restaurant onsite, so bar/lounge food is good for guests who don't want to drive to a restaurant (although there are about 10 within a three-minute drive of the BW and most restaurants in this city offer delivery service). This property is very near the best shopping malls in the city, easy to find from the highway, and they also allow pets in some rooms for a fee and by prior reservation. All in all, best value and best place in town! Highly recommended (and not, I am NOT related to the owners or the business!!) I justg appreciate the place.

    4
    « Good place to stay - no negative surprises! »

    We stayed only one night during a two week trip, but it was very pleasant, clean, good breakfast, easily met all expectations. Would definitely book it again or recommend it. Friendly staff, good location with easy access.

  • 2
    « There are WAY better options »

    Travelled here on a long weekend- had never stayed in Fredericton overnight. Read reviews, have heard good things about BW hotels, thought we'd give it a try... regretted it from the moment we walked in the door and it never improved. The greeting- the guy checking us in had been talking to a friend when we arrived. We waited 5 minutes until his friend left. Then we were spoken to with short sentences and made to feel we were inconveniencing him. Then we got to the room. Talk about small and cramped. We had a King Suite and there is a small little walkway and every piece of furniture touched another. The furniture is way too big for the room and there is just too much of it. You open the room door and hit an entertainment centre- You sit on a char and have to put your feet on the bed. (And the closet door wouldn't even open) THEN we went to breakfast- which ends at 9:30 on the weekend! Earliest I've ever seen breakfast end. And if you aren't there early you won't get any. They locked the door at 9:27. We got there just in time. And stood in line for literally 25 minutes before we got our food and sat down with our plastic cutlery and paper plates. Yikes. My wife said the lady at the counter at checkout was nice.... (even though we weren't supposed to talk to her- our bill wasn't slipped under our door like it was supposed to be)

    4
    « Good for your money »

    This hotel is well located, the rooms are large and comfortable and the staff was also cooperative and polite...we were there for only one night but would return if ever in the area. The only negative comment is how the breakfast room is very noisy and very small...

    4
    « Great for the most part »

    The staff was very friendly. When I arrived at check in I waited a long time and then was informed my room was not ready and asked if I wanted to wait or get a new room. I needed to get back to the wedding so had to take a different room. The water pressure for the shower was very poor. Besides these issues the stay was great for the little time I was there.

    5
    « Best Western in Fredericton, NB »

    One of the best experience I've had in a hotel. It was super clean and beautifully decorated. They let us check in earlier and check out late without any hesitation. My kids visited us in the hotel and they were welcomed by the staff and not given any trouble when they arrived.

    4
    « very nice hotel »

    only stayed 1 night on way back from Nova Scotia very clean pleasant staff comfortable beds and reasonably quite ..Breakfast room food just OK sausage was not very good would prefer bacon but all and all good stay informative front desk and friendly people would stay again if in the area

    4
    « Clean place to rest your head »

    Stayed here while on work. The room was a good size and clean. They have all the amenities you will need. The free breakfast is your normal hotel fair, while the staff working there make you feel at home.

    4
    « Great hotel! »

    Great hotel. Clean and perfect location. Great staff. Especially want to mention Andy on the night desk. He's friendly, courteous and knowledgeable. Will bend over backwards to help a guest. Definitely your "A" person! Would give 5 star rating except that the breakfast experience leaves much to be desired. A single line forms and everything is on one long counter. You stand in line waiting for the next item. If you want a coffee refill, you have to cut into the line. Feels awkward. Really would help to move the toaster and waffle maker to a separate station.

    5
    « Best Beds Ever!! »

    I travel for work and have stayed in countless hotels - the beds here are the most comfortable hotel beds I have ever experienced. The hot tub wasn't hot but the pool is decent and the location is great!

    5
    « Royalty »

    We were late in making a reservation while traveling and so the king suite was the only remaining room. We took it and it was a treat. Fake fireplace. Leather couch. Nicer linens and toiletries and TWO showerheads. Fair price too.

    5
    « Friendliest Most Efficient Staff »

    Excellent Front Desk Staff and lovely reception room. I could sleep on the sofa in reception it's so comfy! The suite is beautiful, comfortable, updated and impeccably clean. Staff provided an excellent suggestion for a seafood dinner (Wolastoq Wharf) and provided answers to all our City questions. Thanks for a wonderful experience! T&W

  • 5
    « Comfortable stay at a reasonable price »

    The hotel was very busy, which I believe to be a testament to it's value. It's a clean, comfortable, up-to-date hotel for a reasonable price. The bed was very comfortable. Clock had usb ports for charging. Breakfast was okay. There's a small bar in the hotel...good for a night cap. However, not much for food..limited snack selection.

    3
    « Tired hotel »

    The hotel didn't strike me as being up to the normal BW standards, more specifically the overall cleanliness of the room. The bathroom in particular could have used a good scrub. The continental breakfast was okay.

    3
    « NO KITCHENETTE ! »

    I really do not like giving negative feedback, but I need to warn anyone booking this hotel because they need a 'kitchenette' during their stay that they will likely be disappointed. I complained to the staff,but no one bothered to even speak with me about this. We had driven over 1000kms from Ontario ,thinking we had a hotel room with a kitchenette. Caveat emptor!

    4
    « Good hotel - well appointed »

    We stayed here for a couple of nights early August, and chose it because of its location (close to Odell Park) & amenities (free parking / free breakfast / launderette / swimming pool). The room was as you'd expect. The reception staff were faultless - very accommodating whatever the query, and especially helpful when it came to providing us with the necessaries for the launderette. The swimming pool was a plus but you take pot luck if you are expecting it to be quiet as that'll depend on how many families with young kids there are! There was the usual scrum at breakfast but plenty of variety and the dining room was much larger than at some similar hotels we've stayed at. All round? : well done to the team at Best Western Fredericton.

    4
    « Great place »

    A very pleasant Best Western... actually out best in Canada thus far. Rooms were very comfortable and clean. The only problem I encountered was that the fan on our cooling unit did not work. We had a room on the highway which was very noisy, something obviously that the hotel cannot control...but white noise from running the fan would have helped us sleep better tremendously. I hope this problem will be rectified. All in all a good place to stay

    4
    « Clean Comfortable Hotel »

    Stayed for one night on our way to Nova Scotia. Very clean, comfortable hotel. Staff was very friendly and helped to recommend a restaurant for dinner that was excellent. Good breakfast with lots of variety. The only thing that was a bit of a dissapointment for a newer hotel was the air conditioning. It was the loudest unit I have had in a hotel in a long while, particularily upon start up. In fact it was so noisy we had to shut it off as it kept waking us up. This of course made for a stuffy room. For one night this was not a problem, but had we been staying longer it would have been as issue. Other than that a great option to stay in Fredericton.

    5
    « Best Western Plus Fredericton Hotel & Suites »

    It's a pleasant stay at this hotel. Staff are friendly. Breakfast included is a bonus. They have a big rain shower in addition to a regular shower head enclosed with sliding doors which is a better choice than a bathtub. I'd recommend this hotel to anyone who wants to stay in a clean and friendly environment for leisure or for business.

    5
    « My favorite Hotel chain »

    Every time I stay at the Best Western Plus I am never disappointed. Very clean hotel. Very accomodating staff. Very good breakfast included. I recommend this chain. I have stayed in Fredericton, Moncton & Edmunston and have always been happy with the hotel.

    5
    « Another great stay »

    Check in staff was very helpful in directing us to various locations for shopping for a few items, as well as various dining options. Only stayed one night, but was quiet and very relaxing after a long drive.

    4
    « Comfy beds, early breakfast »

    My husband and I stayed here the night after our wedding before we took off on our honeymoon. We checked in late, which was fine, and the process went very smoothly. When we got to our room, everything was good. Nothing over the top, but nothing to complain about either. The jacuzzi tub was a good size and easy to use and the bed was really comfortable. There wasn't a whole lot of room besides that but that was okay as we were only there for one night. The next morning we woke up and missed breakfast because it ended quite early and we had had a long couple of days before this, so if you want breakfast, no sleeping in! :) There was a keurig, however, so we did each get a coffee before we departed. Overall, a great hotel in Fredericton.

  • 5
    « Excellent stay »

    This was a most enjoyable stay and very comfortable room. the king bed was comfortable. Very nice couch & chairs to relax. Breakfast was very good, with a good variety. Nice granite counter with a bar fridge.

    4
    « Great Place to Stay »

    We really enjoyed our stays while in New Brunswick on vacation. The rooms are comfortable and very clean. Breakfast was very good; only problem was the layout of the room caused there to be one very big lineup (& longer waiting) no matter what you were after.

    5
    « Friendly Staff »

    Stayed in June. It was very busy when we arrived - a bus had arrived at the same time. The staff were very nice. I had to make a modification (add an additional person) to the room and the staff were very pleasant to deal with. The room was a bit on the small side - but was clean. The breakfast was nice - there were many choices - even if there were many people eating all at the same time.

    3
    « good stay »

    My short stay was good. a little expensive considering I rented a meeting space, room and catering. The service was great. There i very few places of interest to walk to (restaurants, pubs, local sites etc.).

    3
    « Expected more for the price »

    Stayed here for 1 night over the weekend in July. I had to insert my room key in the ice machine to get ice and also to get into the breakfast room, and we supposedly couldn't have breakfast without a ticket they gave us. It made me feel like they had lost a level of trust with their guests. However when we went to breakfast nobody asked for our tickets so I didn't see the point in having a ticket. The breakfast itself was disappointing - they ran out of boiled eggs (so I didn't have any at all since I am allergic to milk and could not eat the scrambled eggs) and it looked like they ran out of muffins. Breakfast area configuration could be improved - juice cups should be next to the juice dispenser, right? Also two tables were "occupied" by supplies so nobody could sit there. And it was Sunday morning, a busy time. It is peak season, I know, however for the price I guess I expected more.

    3
    « It was Satisfactory »

    I would not rave about this hotel. It's location is no where near the downtown and the pool is tiny and cold. The rooms are standard but most of the staff were quite friendly. I liked the paintings in the lobby and rooms but there was no WOW factor and for the money I expected a bit better. It was $190 per night.

    3
    « unclear what you are asking »

    Overall my stay was OK but I have had better service and accommodations from your competition. Meals cold, service poor, coffee none if you arrive later. Really have had better service at other hotels (such as Holiday Inn). But can say staff tried to do their best with what tools they had. Possibly giving them the tools they need will help with customer. You advertise about your pillows and they were terrible.

    5
    « Driving through to Quebec »

    As usual best western plus lives up to its standard fare. Great room reasonable price quiet immaculate and staff very friendly . Looking forward to our trip tomorrow after a good nights sleep. Beds are super comfortable

    4
    « Best Western Fredericton »

    We stayed the 3rd week of July and while the hotel was busy, the staff were always friendly and made time to answer questions. The room was very clean and comfortable. The a/c was noisy at times, but did get used to it by the second night. Breakfast selection was great! We were lost a few times in and around the city, but the hotel staff supplied us with maps and directions which were greatly appreciated.

    4
    « Welcoming staff and clean spacious rooms. »

    What a relaxing stay and the receptionist was helpful to first-time visitors. The rooms were tidy and plenty of space for my family. There is a pool, hot tub plus a gym in case you need to move your muscles after an extensive drive. A small restaurant is on site for hungry weary travelers and the hot breakfast was generous as well.

  • 3
    « Over priced for what you get »

    I found this hotel to be extremely busy. Early in the morning starting at 7 am you could hear the doors slamming all over the hallway. Also the breakfast is supposed to run till 10:30 am- as we showed up at 10:15 am we found that they already run out of toast, eggs, etc.... For the price we paid I expected a bit more.

    5
    « Excellent staff. Comfortable stay »

    Checked in around 6. Room wasn't ready but the staff was so pleasant that I couldn't be upset about it. Staff made a great "outside" restaurant recommendation. Room was clean and comfortable. Great nights sleep. Wifi was a little slow at times but livable. Definitely recommend!

    5
    « Midway stop from Quebec to Halifax »

    Always stay here for our midway stop from Quebec City to Halifax. It helps cut driving time and road stress. Stayed here many times and have had NO problems at all. Everything is quick and easy... Every time we showed up without a reservation, they always had accommodation available and have always been friendly and helpful. The rooms are huge and clean... the beds are awesome; you just sink into them when you lie down... makes for a wonderful sleep. This last time was the first time I booked online and accidentally choose 1 guest instead of 2... I didn't think it would be a problem adjusting once I got there. The staff said it was no problems and we started joking about it... it was funny and helped with just the general ambiance about the whole place... it may be a little thing but it all comes down to customer service. There are a lot of hotels in this area and we've stayed at a few in the same circumstances. We've stayed here now for the past 4-5 times we've been through and we will continue to do so. Highly recommend it.

    4
    « Almost perfect »

    This is an amazing property. Super clean. Great pool and fitness area. The bar/lounge has decent finger foods, and great beer (Picaroon's)! If the front desk staff stepped it up a bit, this would be a 5 star! Also, it's a huge hotel with only one small elevator in the lobby, so its a long wait with luggage if one is on the 2nd-4th floors.

    5
    « Great hotel in great city »

    The hotel was located in a convenient location for taking a walking tour of the city. We toured the province's legislative building, watched the changing of the guard, visited the beautiful Beaverbrook Art Gallery.

    5
    « Very Satisfied »

    We will stay here again hands down ! The bed and pillows were extremely comfortable. We really enjoyed the Jacuzzi suite, very relaxing and easy to use. Staff were excellent very friendly and accommodating !

    5
    « Best Western Fredericton »

    A1 service and hospitality at this Hotel! A must stay at while traveling the East Coast route> Easy access to and from the Trans Canada Highway. Plenty of Major Brand name Shopping in the Area. Plenty of Restaurants to choose fro as well.

    4
    « Clean room, No surprises »

    This room was clean and comfortable with no surprises. The staff was nice and helpful. The Woodstock BW was booked during the pending July 1 celebration and gave us a list of other hotels, and this hotel booked us immediately.

    4
    « Scenic Location »

    Scenic and quiet location of hotel with relatively easy access to downtown Halifax. The restaurant decor was very nice but the bonus was the patio overlooking Chocolate Lake with a sunset being enjoyed during dinner. Room very comfortable and staff very helpful especially at the restaurant.

    3
    « Bad Beds »

    This hotel messed up our check-in (new staff member and was by herself), my husband was in bed when front staff called him to came back to re--check in and we had been traveling all day and part of the night. Beds were lumpy and weird, no ventilation fan in the bathroom made it muggy and difficult to change and get ready. Breakfast selection wasn't all that great, muffins were kind of stale and the eggs were all crusty. The morning staff seemed indifferent and not very friendly.

  • 5
    « Lovely rest after a long drive »

    This is a lovely Best Western. Were pleasantly surprised with an upgrade.Very friendly staff and especially attentive breakfast attendant. Huge walk in shower with rain head shower. Very quiet room. This BW is located very close to a mall with shopping and eating facilities.

    4
    « Best Western Plus Fredericton, NB »

    We booked the room through Air Miles and we're surprised to be given a King suite. The room was amazing. One point deducted for the included breakfast replenishment of the buffet was rather slow. Otherwise a great hotel.

    5
    « Home away from home »

    I love staying at Best Western plus in Fredericton. I need to stay quite often in Fredericton for work, and Best Western has become my home away from home. Everything from the bilingual friendly staff, to the comfortable bedrooms always makes my stay quite satisfactory.

    2
    « chaotic breakfast »

    Large clean room in dark depressing colors. Reception very friendly. Good location to the highway. The breakfast is a disaster. I never saw such a bad organisation. For every item you have to stand in line. You want a piece of fruit : stand in the same line again. You want an extra cup of coffee stand in line again. It took us more than one hour to have a complete breakfast. The solution is evident: split the lines. Set the coffeemachines in another corner. Separate the cold and the hot items and remove a few tables from the serving room. Your waitresses were exhausted and nervous

    5
    « A place where comfort and quietness is your priority »

    Beautiful hotel with awesome staff always ready to help. Comfortable and quiet. Great location. Close to restaurant/mall/outlets with an easy access downtown. Lots of parking spaces. Easy and fast check-in and check-out.

    5
    « Great Soccer tournament Weekend! »

    Stayed here for business before but the stay this weekend for a soccer tournament was exceptional. Staff is extremely helpful to deal with unplanned issues. Kids loved the pool and breakfast! Room with a kitchenette was great for getting snacks organized while on the soccer field.

    5
    « Great Stay »

    Stayed here for business for three nights. Very friendly staff, very clean rooms and nice quiet hotel. Good happy hour at night...only an hour long though and did not include wine specials...could be improved. Wish the fitness centre was 24 hours like most hotels nowadays...only opened at 6:00 AM which was an inconvenience since we left early for work...same goes with the business centre. So although my stay was enjoyable, this hotel needs to catch up with the times with their competitors. Other than that...a pleasant stay.

    4
    « Very nice hotel »

    I have stayed at this hotel a few times and each time I was treated the very best. The rooms are clean, quiet, and nicely decorated. The beds are very comfortable. Sometimes, I have trouble sleeping on hotel beds, but not on the ones at this hotel.

    5
    « awsome »

    would have to say this hotel is one of the best hotel I stay in and I travel a lot and would have to say the staff and all of them is a number 10+++++++ they make you fell like family every time I stay at this hotel awesome keep up the good work and your employer should proud of all is staff even the cleaning staff I have never seen a hotel so clean in my life and I stay in motel a lot every time you turn around someone is cleaning awesome breakfast I could wright a story about this hotel staff and management.

    4
    « Best Western Fredericton! »

    Great staff, comfortable rooms. Request a room in the "new" part... Much nicer. :) Breakfast id typical... Nothing special. Rooms are clean and beds are comfortable.There is a small bar open in the evening, which is the breakfast spot in the morning.

  • 4
    « Best Western PLUS is a plus »

    Pleasantly surprised, Best Western Plus is a plus, something a little extra and good value. Excellent location and easy to find. Clean & the décor presents an upscale class and comfort. The staff were very friendly and accommodating. A relaxing and enjoyable stay.

    5
    « Very clean and comfortable! »

    The room was very comfortable and clean with comfy beds. The breakfast had great variety and attentive staff. The location was very handy from the trans Canada highway but be aware that there are not very many restaurants nearby so if you are travelling through you may want to find a restaurant before you check in.

    3
    « Ok! »

    Decent room! Colours are definitely dated. Staff was very friendly. Maybe this was my fault for assuming but didn't have mini shampoo.. Only body lotion and conditioner. So my hair got washed with body lotion. Was in a hurry and didn't have time to call for shampoo and shower again. So my hair was pretty gross. Breakfast should be till at least 10am like every other hotel.

    4
    « Comfortable and quiet »

    I have stayed at the Best Western at least half a dozen times, with my dog, and never been disapppointed. The staff have always been friendly and competent, the rooms spotlesss, and the bed comfortable.

    5
    « Best Western »

    Super comfortable, the room was better than expected- a separate living room area that would've been perfect if I had my family with me. Friendly staff. I'll stay here again next time I come up with family.

    5
    « Excellent Stay »

    We stayed at this hotel because we were moving and our home was being packed up. We were impressed with the courteous staff and excellent service. We were surprised at the quality of the mattresses as we slept very comfortably and soundly. Would definitely recommend this hotel to friends.

    5
    « Awesome place!! »

    I love this place, I booked late and got a huge room with a king bed. Staff was extremely friendly and helpful from the desk to the janitor! A very nice hot breakfast with staff more than willing to help n serve. The food was fresh and very good! Thank you BWP!!!

    4
    « Very nice stay »

    Hotel was very nice extremely clean and excellent staff! Unfortunately the fireplace in our room did not work. But we were offered to move to another room to rectify this situation. We were overall very happy with stay.

    4
    « Is Ok »

    Blue Light on the Heater panel was annoying. Cleaning staff left lovely note for me. Breakfast was acceptable and free with dumb voucher tickets. Room key failed twice due but was handled well. Internet was pretty slow when they were busy. Otherwise acceptable!

    5
    « Great staff and service! »

    Always enjoy the service at this hotel! Staff is friendly, enjoy the fact that we do not have to wait in line for check out, and fitness centre is clean. Close to major shopping malls and popular spots.

  • 1
    « Do not value thier customers »

    I booked ahead for 2 nights as my son had a basketball jamboree that weekend in Fredericton. Check-in was quick but the receptionist didn't give us any information on location of any hotel amenities. We found our room which was clean enough and found ourselves hungry so went back down to fromt desk as I noticed a pub menu when checking in. The pub wasn't opened yet and we again were not told where it was even located so I took the kids out for supper. We found the pool that evening but didn't stay long as it was not very clean. The hot tub area especially had a build up of gunk. I am pregnant travelling alone with a 9 and 2 year old so we attempt to get some sleep in preparation for our busy day. Around 3 am we are woken up by people partying in the room below us so I call front desk multiple times with no answer. I am super annoyed and exhausted when I go down with the kids for breakfast! I ask the lady at the front desk if someone works overnight at front desk and tell her of my many attempts to call. She basically accuses me of lying and says that although the man working overnight was probably busy getting the breakfast buffet ready that he ALWAYS keeps the phone turned up and would have heard it. I bring up the cleanliness of the pool area and she again dismisses my concern saying it is cleaned daily. I try calling the customer service for Best Western to get out of my reservation but don't get through so I send an email hoping I can get out of my second night and stay somewhere else. Unfortunately I don't get a response from the email either and decide to stick it out the second night as we couldn't afford to not be refunded if I wasn't allowed to cancel the reservation. Night 2: people under us start partying at 10pm... seriously! The hotel is not even close to being fully booked, the parking lot is near empty so why couldn't they have moved these people to a new room away from a family with small children!? I call front desk and ask this exact question and the man tells me he will go find out where the noise is coming from and ask them to quiet down a bit. I can actually hear him knock on the door below and they did quiet down briefly until he was gone obviously. They than got twice as loud probably annoyed that I complained. Luckily they must have went out about midnight and I was able to fall asleep. Sooo, morning comes and the alarm clock that hadn't been set by me and hadn't gone off the day prior goes off at 6am. Seriously never had a worse experience trying to sleep at a hotel b4. Being pregnant I am up frequently anyway to use the bathroom but this was brutal! Two nights without sleep going non-stop with 2 children than having to drive hours to get home again while trying not to pass out was not the weekend I had envisioned. When Best Western finally responded to my email 4 days later it was from a do not reply address asking me to call them. It took my a few times calling to finally be able to speak to someone. She seemed sympathetic and told me that although she couldn't regund the secind night that she would credit my rewards account with enough points to stay a free night at any Best Western. I accepted and upon checking my points discovered that only 8000 were added. There literally isn't a hotel anywhere that you can book for 8,000! This one I stayed at was 20,000. I called again and basically was told they wouldn't be compensating me any further. These points are useless to me and I will never stay at a Best Western again.

    3
    « Pricey and dated »

    Very expensive considering other leading hotels offer significantly lower prices. Hotel appears dated but that might be just the theme. Pool was nothing to write home about as it was very small. Breakfast not worth celebrating even when included for free.

    4
    « nice hotel for a good night sleep and a fine breakfast »

    The hotel is conveniently located for travelers on a roadtrip between Maine and Nova Scotia or Prince Edward Island. The beds were excellent. Soundproofing is fine too. The room we stayed in was in the deluxe section (numbers in the thousand+) and was very quiet. The kitchenette did not have a sink, but it did have a microwave, a toaster, a fridge and a coffee maker. Lighting was good. The interior decorating is a bit brown/dark and classic, not modern. Staff is friendly and efficient. Breakfast selection was good.

    5
    « Very nice hotel, friendly staff. »

    Very nice, quiet hotel, friendly staff. Big rooms. Good breakfast, I missed vegetables only. My room was in the end of corridor and I didn't have strongest wifi connection. Very good fitness center and business center.

    5
    « Two great stays - April 21st and April 28th, 2017 »

    stayed at this hotel on the to and on the way from USA. Enjoyed both stays. All staff here are friendly, helpful, courteous and made me feel as though my enjoyment of their hotel was their top priority. Stayed in a suite both times, Room 1011, 1012. Everything was clean, comfortable, new, and all systems (heating, cooling, windows opened, toilet, etc) worked. Walk in shower was bliss - 2 shower heads, one on the wall and one overhead. On the first stay, we arrived at 11:15 PM. no reservation, hotel almost fully booked. the young gentleman who booked us in, appeared as fresh and friendly as if it was the beginning of his shift and not the end. The breakfast staff in the morning were going constantly, but everything was kept replenished and hot, and they stayed calm, cool and friendly. Hats off to them. Would definitely recommend this hotel and would definitely stay here again.

    5
    « Hospitality is #1 »

    Due to the Digby/Saint John's ferry being cancelled we had a change in our hotel plans and had to make a last minute stop in Fredericton. Called the BW and was given a great last minute rate that was $50 cheaper than the online sites. When we arrived they checked us in and gave a great recommendation for pizza, read my review of Jack's. When we went to our room it was an upgraded suite with a separate bedroom and sitting area. The bed was amazing, the bathroom had a waterfall shower and the breakfast was good with two ladies making sure that the guests had what they needed but that they did not steal the hotel blind like it seems so many people do these days. Kureg coffee in the room as well.

    5
    « Excellent Stay »

    This hotel is one of the Best Best westerns I have stayed at... This is always our place of stay when visiting Fredericton. It is conveniently located, extremely helpful staff, comfortable beds, and an excellent breakfast

    5
    « Excellent stay »

    Overall great experience with convenient location and great service. Breakfast was good and express check out was convenient. The location near the highway and major shopping district was a great help.

    3
    « My haunted room »

    Bottom drawer of my dresser kept opening up but only when I wasn't looking. My friend stayed in 3016 and his shower started at least 5 times. I had to changed rooms because I got really spooked. . spooooooky

    5
    « Very good »

    I really like this hotel. Great service. It's clean, the staff is very nice and excellent for the price. Great value. The beds are comfortable. Close to the mall and restaurants, nice location. The fireplace in the room was a nice addition.

  • 5
    « Hockey Tournament - Great stay »

    We were staying for NB Provicial Hockey Torunament. Easy in, easy out. Housekeping staff were exceptional, in terms of ensuring our stay was up to our standards. Great breakfast. Great bed. Location was very convenient. Close to groceries and other provisions. highly recommend.

    3
    « Average stay »

    This is a decent hotel and well situated close to shopping and dining. The kids enjoyed the pool and the staff were friendly. The Breakfast was lacking as some of the equipment (toasters) was unavailable during my stay. Generally, a decent hotel.

    4
    « Great place to stay »

    We stay at the Best Western often and the service is always consistent and welcoming. Good coffee and breakfast is included with a good variety of foods offered. Beds are comfortable and rooms are clean. Staff very friendly.

    4
    « experience »

    Excellent service-room was clean and lots of towels. Breakfast was the best experience. No excessive noise in hall way during our entire stay. Easy convenient check in and check out with copies of confirmation plus receipt sent to my e-mail.

    5
    « Hockey team trip to Fredericton Best Wester »

    Excellent hotel for our team. Gave us a hospitality room and made the 2 nights and 3 days very enjoayable! Having the breakfast buffet enabled our team to get off to a quick start in the morning in advance of our games and the location of the hotel made it very easy to get to and from the city as our games were actually in Oromocto. We would definitely bring our team back to this hotel.

    4
    « Business trip »

    Stayed here for 2 nights for a business meeting and conference. The staff is always friendly and the rooms and food areas are always clean. My only gripe would be that the WiFi is a little bit slow for anything more than checking Facebook or emails, YouTube is quite slow.

    5
    « Extra clean, convienent location and great inclusive breakfast!! »

    Extra clean, convienent location and great inclusive breakfast!! We enjoyed the nearby groomed Cross Country ski trails at Kingswood/UNB Woodlot and Killarney Lake!! Awesome local club --Wostawea Cross Country Ski Club!!!

    5
    « Very nice place to stay »

    The hotel is very clean and comfortable with attentive staff and a very good breakfast. Time did not allow me to enjoy the facilities that seemed to be very good. The location is handy of travelers to and through the area.

    5
    « comfortable bed »

    We stayed in an upgraded room and it had the most comfortable bed and the shower was amazing. Nice pressure from two nozzles and temperature was excellent even with a hockey team staying in the hotel.

    5
    « Clean, comfortable hotel with great service »

    I stayed at the Best Western Plus Fredericton for the first time in mid-November 2016. The staff is very friendly and professional and the rooms are very comfortable with everything you need. The hotel is close to the Regent Shopping Center which is very convenient.

  • 5
    « Cozy room »

    The lobby is very welcoming and staff very freindly.The room was nice and cozy with a king bed,leather couch and fireplace.It also had a microwave and refrigerator.The breakfast was good with lots of variety.There was a bar in the lobby,great for relaxing in.

    3
    « 3.5 »

    Decent hotel. Has most of the amenities needed for a stay with kids including pool, fridge and microwave in the room and free breakfast in the morning. Decor is a tad dated but everything is still in good shape and is clean. Beds and pillows very comfortable, rooms have a deep tub if you like to take a bath rather than a shower. Space was a little tight in a double room for the 4 of us and the rooms could definitely use more plug-ins for charging phones etc. Also, you're staying for more than one night it's a bit annoying that they change the wifi password everyday. Staff here were friendly. For the price range they're in its an average hotel, if they were charging at a lower price-point would rate it a 4.

    5
    « Excellent »

    I love staying at the Best Western. The staff are friendly & very helpful. The hotel inside & out is very clean and well kept. The beds are comfortable. The breakfast service is excellent. The food is great. We were staying there the week before Halloween and they had a party in the lounge, which was nice. We had complimentary drinks, chips, veggies, dips, chicken wings. A nice touch when you're away from home.

    2
    « KEEP ON DRIVING »

    We stay a lot a Best Westerns in our travels... But this one, - sorry, keep on driving. No food available in or near the hotel. pool the size of a hot tub. Morning breakfast to barf for,,, Too bad - nice hotel otherwise.

    5
    « Overnight Stay »

    We stayed for a Friday night and we loved our room. it was very clean and spacious. we had a room with 2 queen beds and a couch with a chair. The room was nice and large with big windows. The buffet is off the main lobby and looks very nice, we didn't use the buffet the next morning since we slept in. The rooms are nice and dark so you can sleep in if you need to. The front desk staff are very friendly. We loved how close the Regent Mall is t the hotel and how close to the highway to get on and off. We will be staying there again our next trip to Fredericton.

    5
    « Excellent hotel »

    This hotel is very clean and well maintained. The staff are friendly, helpful and accommodating. Minimal sound disturbance from neighboring rooms and hallway unless someone was being very loud. Breakfast buffet had lots of choices and was very tasty. The beds were very comfortable and the pillows large and fluffy.

    5
    « Recommended »

    Nice clean rooms. Good breakfast with a lot of selection. Fast internet. A convenient location close to the highway and shopping. I didn't use the pool or workout equipment so I can't comment on that. Everything you need in a good hotel when travelling for work.

    4
    « Motel »

    I am a coach of a volleyball team and basketball team, and usually use BW to book for myself and when the team needs it, I book group bookings. I find the motel is always clean and the staff is friendly. I have not had any problems.

    5
    « Great value, very clean »

    This is a great place to stay overnight or extended stay. Rooms are new and clean, beds and extra good. Very quite, great staff, good hours for bar to be open and breakfast bar is very good, lots of variety.

    2
    « Hotel Internet »

    This hotel just recently changed their internet. It is now too slow for me to work on work orders and frustrating with emails. It used to work very well until just recently. They are now using some city internet that you have to sign into. I was told that a phone provider offers this system as a cost effective solution for hotels ETC. Problem is that the service suffers to a point that after many years of loyalty to this hotel I have to go to either Delta or Holiday Inn Express to be able to get my work done.

  • 3
    « Nice, reliable and good price but not a 4 »

    Reliable Best Western to stop at on drive through town on Trans Canada. Close to everything and free Breakfast (which is so so - go early to beat the hoards). Nice room beds a bit stiff. Reception ares is traffic nightmare too any people all day long not just at breakfast no space to move and narrow corridors. Seeing 15 smokers outside the front doors within 10 feet was disappointing but may not be in the control of the Hotel - if it can changes highly recommended. Wont be back, sorry.

    5
    « Excellent personal service, »

    I stayed here 1 night while heading further north. Staff was pleasant and helpful. Room was clean and bed was comfortable. Had a bar down stairs which served just basic snacks. Also had a pool and hot tub which was nice after a very long drive.

    5
    « The best, Like always »

    This hotel never stops to amaze me. Haven't been to the BW in Fredericton for a while, but every time I go to Fredericton I stay at the BW. The employees are great and the hotel is very clean and the rooms are comfortable. Once again they added a great touch in the lounge area for the guests. To my surprise, they now serve finger foods in the lounge !! Keep up the good work !!

    5
    « Wonderful hotel and great staff »

    Stay at this hotel on the weekend of Oct. 1, 2016. We were part of a large group traveling to Mega Bucks Bingo at St. Mary's reserve. This hotel was very clean. Staff went beyond to be friendly and accommodating. The delicious breakfast buffet was great with lots of variety. Compliments to the 2 ladies who work during breakfast. Very friendly and kept things clean. Always trying to help with anything you needed. We were very satisfied and I hope we get to stay there next Bingo trip. Will certainly recommend this hotel. Thanks to everyone.

    5
    « Amazing, acommodating staff »

    Stayed for the weekend with 100 other Shriners for a convention. The staff was wonderful. Everyone was went out of their way (above and beyond) to help with anything we needed. We've been to many hotels over the years and this was one of the best stays ever!

    4
    « Good Stay »

    Shriners were in town for a convention so lucky to get a room. Our room was very clean & zero complains. Went out for dinner then cam back and did laundry great to have this option as I could throw a load in set my timer & return to do the same with the drier easy peasy. Thanks. Full breakfast was included & although busy there was plenty of everything. Good job. Front desk ladies were extremely helpful with dinner options and all our questions. Thanks

    4
    « No Surprises and Nice Staff »

    Stayed on second floor room 213. The entire place was clean and well maintained. Staff were very pleasant and helpful. The location has a garage to store bikes in, for those traveling like ourselves with them. The pool and hot tub area are in good condition. Self serve breakfast offerings had good choices with plenty of area to sit down in over 2 rooms. The accommodation and breakfast package is priced fairly. I would not hesitate to return.

    4
    « Great stay! »

    We have stayed at this Best Western twice while visiting Fredericton. We have found the rooms to be clean and comfortable. The pool and hot tub are nice. The complimentary breakfast is very good with lots of choices and the staff working the breakfast area run their feet off to keep the area clean and well supplied. We have found the front desk staff to be friendly and helpful. Not handy to downtown but it is walkable. It is six kilometres, mostly downhill. We measured it with a Fitbit!

    2
    « Nice hotel...don't count on the bar. »

    Checked in early, staff was wonderful, friendly and helpful...we noticed the bar was open until midnight and commented that would be a great way to end our night after a wedding. We came back to hotel at 9:30 ready to grab a drink with our group, to be rudely told that the bar was closing and we could go elsewhere. When we questioned why, the bartender said she was closing and that is all we needed to know! Don't bet on anything extra, but hotel is clean and well maintained.

    4
    « Long trip oasis »

    this was a nice place after being on the road for 25 days of traveling. Upon arrival the desk staff were friendly, enthusiastic and very helpful with a mixed-up bill and suggestions. Room very clean, great bed however lounge chairs were a little uncomfortable. Breakfast was better than average. Would definitely stay again, staff made the end of the travel trip nice for us.

  • 4
    « Late Night Arrival »

    Encountered professional and helpful staff early in the morning. Much appreciated as my delayed flight got in after 2:00 AM. Room was clean and spacious. The Best Western was conveniently located close to car rental agencies.

    4
    « Great building, bumbling novice or absent staff »

    We have stayed here several times over last 3 years. Quite new building with walk-in showers, lovely clean comfortable rooms, large parking lot, nice indoor pool. Staff is made up of constantly changing young folks, big smile, no experience. I extended my stay twice and both times key card quit working, once Internet cut off so daughter used our Data from Ontario (bill later), never mentioned, seemed to have trouble even looking up my status. In a past visit, clerk did not believe my email for a free night, though mentioned when reserving, finally accepted it. On-site pub or food was closed on Labour Day weekend, told due to absent staff member whose car broke down in Moncton. Similar story on past visit too when pub closed. In "business centre" at far end of building, one of the computers was not working. Staff walked there with me, confirmed this and helped me use another, but did not leave a sign on it for next unlucky guest.

    2
    « Staff Disinterested and Unprofessional. »

    I normally love a good Best western Hotel but this one is dreadful! The pool and hot tub were filthy. The french door in the suite had no curtain or anything so there is no privacy between the two sleeping areas. The sofa bed was old and ratty. The bed was the worst I have ever slept on in all my years of travel! It was so old and soft it was like sleeping on a water bed. The staff were all completely disinterested and looked bored. At one point one staff member was sitting up on a desk to "rest her feet"! I understand the need to sometimes rest for a few minutes at work but do it in the back office not in front of guests propped up on a desk!

    5
    « Great Atmosphere »

    This hotel always has kind staff, the first thing that stands out is the beautiful positive messages that the housekeeping has left for you to find. Little quotes of positivity and messages to make you smile. The beds are comfortable the continental breakfast is delicious !!! When we're in Fredericton The Best Western Plus is our first choice .. You won't regret booking and you'll be back .

    5
    « Gorgeous gem of a hotel »

    The hotel is luxuriously adorned with beautiful furniture and trim. The rooms are excellent and tastefully decorated with warm finishes including lots of wood. The bathroom was spacious and the shower and toiletries were very good. Very good value in class!

    4
    « Good Value »

    Good location just off the highway. Rooms were clean and breakfast was above average.I would recommend paying a little extra or asking to stay in the deluxe section of this hotel. The rain shower was great.

    4
    « Great stay »

    We've stayed here many times with our kids and dog. The staff are friendly and welcoming and always smiling and helpful. The rooms are comfortable and always well made up and the staff takes the time to make the towels pretty and write a welcome note! They have added a small snack store near the front desk and have a great selection of movies to watch for free. The breakfast that is included is really wonderful and offers so much from eggs, sausage, cooked oatmeal (not just the packets), baked beans, waffles as well as toast, cereal, yogurt and fruit. Although it is perhaps slightly more expensive than it should be, the staff and great breakfast and consistent good experience make up for it. I do wish they would consider a pet fee per stay rather than per night but it is great that they are pet friendly!

    5
    « Best Western Plus NB »

    Stayed here for one night and it was a late arrival but was pleased with the lobby appearance and had a great check in with Annie. Got to our room...very nicely done! Hallways are in good shape as well. Beds are comfy, great choice of the bedding style and color, room color gives a very "warm" feeling to it. The ac in our room was a little noisy when it started up but otherwise fine. Large spacious room and bathroom. Lots of counter and plug space in the bathroom as well. Room had a mini fridge in it as well. Breakfast was included. Nice eating area. Offered numerous choices for breakfast from muffins, waffles, oatmeal, toast/bagels, hard boiled eggs, sausages, plain egg omelet. Then your cold cereals, coffee, juices, yogurt etc. Hard not to find something to eat! Lots of channel choices on the tv. Wifi available as well but got booted off several times and had to keep logging back in. Would definitely stay there again!

    5
    « High End »

    This hotel is comparable to a Hampton Inn. The decor was modern and clean and the breakfast selection and service was phenomenal. Very impressed with the standards for this particular location. Nice and close to the shopping mall, which is great when you are traveling with girls!

    4
    « BW Fredericton »

    Pleasant place with nice staff. Decent breakfast selection. It strikes one little rustic with the dark colors and heavy wood accents. It's not within walking distance of anything so you will have to drive for everything. A little pricey but overall a balanced value for the area.

  • 3
    « Sufficiently good »

    Good location, at the right distance not too far not so close to the town. Rooms are comfortable and well kept. Breakfast is not exceptional, but sufficiently varied for a good start of the day. We were not well impressed with a bad smell all around the lobby area and in the lift. It gave the idea that cleanliness could improve.

    5
    « Great stay... »

    Was not expecting to find a Best Western here! Sister and I were just travelling with no set itinerary. The Best Western staff in Moncton helped us find our destination for the next day....an interesting way to travel! Thanks...

    5
    « AMAZING »

    very nice nd comfortable rooms . beds are comfortable . close to shoppung and restaurants . the people at the front desk are very nice and helpful . they have everything you need in the room . it a very clean hotel .

    5
    « Great stay, except for the tour busses »

    The hotel overall and stay inside the room itself were clean and comfortable for a fair price. Breakfast was hot/cold and the average fair. Staff were friendly and check in was easy. Close to amenities and easy highway access. We spent 4 nights in the suite with a pullout. We found the room was tight with the couch pulled out but managed fine given we had the extra bed. This hotel is a tour bus stop. I wish I had realized before I booked and I likely would not book here again because of this. The hotel or staff are not the issue at all. The first few days were just tolerable, the last day was ridiculous and I just went without food. The hallway noise at 6:00 to 7:00 am was massive as half of the hotel went for breakfast and congregating at the elevators and lobby. The manners of the tour bus guests was atrocious in the breakfast room. The tour guests were also not familiar with how the food line and dispensers worked which added to the chaos. Then the luggage piled up all throughout the lobby and in the breakfast room ... I could see even the staff were getting pretty frustrated with the guests but were keeping a polite and professional demeanor about it. If you are continuing with tour buses you need to get organized and provided separate luggage areas or pickup from outside the guest room door. Possibly a separate breakfast room with an easier menu premade to accommodate the 50+ guests all rushing to eat breakfast at the same time.

    5
    « GREAT HOTEL »

    I really enjoy staying at this hotel. It is a beautiful property both inside and out. I would highly recommend getting a room with the rainfall shower; it's the most amazing thing ever. When I am in the Fredericton area I always stay at this hotel. Also you get great value for your money.

    4
    « Nice hotel »

    This was my second time staying at the Best Western in Fredricton. My first time was in the newer section and I couldn't get over how beautiful the room was and especially the shower! This most recent time I ended up in an accessible room right next to the front desk. It was nice but not the same as my first stay. Staff were very friendly and helpful and the breakfast was awesome! Lots to choose from. Location is great also, close to shopping and right off the highway.

    5
    « Family Reunion »

    I helped to book reservations for several members of my family for a reunion at this hotel and found the staff to be exceptionally helpful. They were very accommodating with special requests and allowed us to use their facilities for a photo shoot when the weather turned sour. They also helped with arrangements for an impromptu take-out dinner. They held belongings which were left behind for pick-up by a family member. Overall they made my family feel at home during their stay.

    5
    « Great stay after a long day »

    We selected this hotel as a last minute stopover during a 14 hour drive and were not disappointed. The extremely kind and helpful staff were excellent and even got us started with Best Western's loyalty program. Not only was the room a great price but the beds were extremely comfortable, breakfast was delicious, the shower was nice, and the movies are free! Also found out that the hotel was pet friendly when a beautiful gold retriever stepped into the elevator with me, making my day. Definitely will be staying again should we ever find ourselves in Fredericton.

    5
    « beautiful »

    The service was amazing right from the start. Our room exceeded my expectations. One of the nicest we have stayed in. The price was great. It was so clean and tidy which is critical for me. I cant say any more except amazing

    5
    « Great hotel! »

    This is probably the best BW I've ever stayed at. The hotel is clean and modern with lots of amenities. From desk staff were very pleasant and helpful. I loved that they had a lounge with happy hour. We were travelling with our dog (they are pet friendly) and there is a lovely little patio outside the lounge where we were able to sit with the dog and have drinks. Rooms are large and nicely decorated. I liked the larger than usual fridge. Nice sitting area and fireplace. The bathroom is also a good size and the makeup remover pads were appreciated, as were the extra towels! Beautiful hotel and I would definitely stay here again. The only downside to it....there isn't anywhere within walking distance to eat (other than Subway). But we ordered pizza to the patio and that worked quite well.

  • 5
    « Quick visit »

    We were welcomed by a great staff despite the busyness of the time of day. Our room was clean and had the correct amount of towels for the number of guests. Breakfast was hot and had a variety of choices.

    5
    « Extremely pleased!!! »

    Enjoyed every minute of my stay! The staff were friendly and went out of their way to accommodate me. Very clean and breakfast was delicious! !! I will am looking forward to my next stay. Clean rooms, exceptional & friendly staff!! Very helpful! Clean pool! Comfortable beds! Best sleep

    5
    « Absolutely fantastic and quiet »

    This was SUCH a great hotel experience. We arrived just as a coachload of tourists were pouring into the lobby. My heart sank as we anticipated a huge long wait, but hotel admin were so well-organized they checked these 60 people in as one group, and our little family within 30 seconds of walking into the lobby. We were assigned Room #200. The room and hallways were so quiet - just terrific after a long day of travel. Loved the plush, dense carpet - completely swallows any hallway noise and our room was so quiet day and night, you could hear a pin drop. Very nice room - large bar fridge, absolutely spotless, modern and upscale furniture and decor... terrific water pressure. Lots of little extras (beautifully folded towels, an inspirational message written on a pad of paper from house-keeping (!), microwave, large flatscreen TV, in-room Keurig... the room was so breezy and modern. Loved it. The hot breakfast included in the room fee was delicious and appreciated.

    5
    « Another good stay at a BW »

    As per usual, another great nights stay at a Best Western Hotel. got a good rate for a quick overnighter on my way back home from PEI. clean, quiet and comfy bed and pillows. Breakfast was ok, coffee was good..they have a bar available for guests although it is a very simple bar. basically the breakfast room is converted into a bar area at night. but still good enough for a nightcap before bed.

    5
    « A pleasant surprise »

    Tired of full hotels on a long Aug 1 weekend, this was available, elegantly presented, comfy bed, new upscale, nice smelling room and standard breakfast. Desk helpful with map to restaurants. Worth a stop.

    5
    « Worth your stay »

    A beautiful new hotel within 10 minutes drive to downtown. Rooms are ample and very clean. Staff is courteous. though it says that you have to pay for parking when you book the hotel, it is not true. Parking is free. Also it is close to the shopping mall.

    5
    « Amazing and Awesome »

    The rooms at this hotel were clean and comfortable, they even had a sound machine to help you sleep. The breakfast here was one of the best we had on our 5 week trip, everything was well stocked. The pool was very clean and well maintained. The staff went out of their way to make our stay a great one!! There are a selection of restaurants steps away which was wonderful.

    4
    « Good Hotel for money »

    The hotel is easily accessible from the highway, very clean and has a full hot buffet breakfast included in the price of the hotel. Take advantage of your CAA or AAA discount, it makes your stay very affordable. the one downside was the organization of the breakfast buffet, it created a long lineup to get to the hot food. They should investigate other hotels to better organize this.

    3
    « Disappointed with a number of things! »

    We are in Fredericton once a year and thought it would be great to stay at a hotel accessible to the roundabout. When we arrived there was a very inappropriate man degrading the front desk staff over a lost shirt. This delayed the checkin process a fair bit and was upsetting to a lobby full of people. Once checked in, it took a very long time to get an elevator up to our floor (there is only one very slow elevator for a very large hotel...disappointing). The front desk staff were courteous and always very helpful. Coffee was seldom available in the lobby as advertised. The room itself was well decorated and clean when we arrived. Unfortunately, we didn't realize the staff had the fridge turned up to as cold as it could go so we had to toss out $65 worth of fresh food after it froze. (every other hotel we've stayed in has had their fridge temperature set to normal settings/we've never had any reason to think we'd need to check it to make sure it was set any other way). The beds were fair as far as comfort goes but we slept poorly due to very loud air conditioning. This was surprising for such a new hotel. Room cleaning after our first night was only fair (a wet facecloth was left behind the bathroom door, a dirty cup was left in the room, and the ice bucket wasn't emptied so we came back to a water covered desk. Any other hotel we have ever stayed in has emptied the ice bucket with room cleaning so we just assumed this was standard for all hotels (wrong). Internet ranged from 1-2 bars which was fine for our purpose but I'm not so sure it would have been suitable for a business trip. The breakfast room lady was pleasant but obviously couldnt' keep up with the crowds (the crock for eggs and beans were both empty when we went down Sunday morning, and the food areas were messy). Overall, all of these little things that weren't up to par with competitor hotels left a sour taste in our mouth. The biggest disappointment was having to throw out quality food. For a hotel of this calibre and cost, we were very very disappointed. It's unlikely we'll stay here again

    5
    « Comfortable »

    Really enjoyed our time here. The breakfast was the best I've ever had at a hotel (not that I have a lot of experience) but it was tasty and there were lots of options. We would definitely come back here again.

  • 5
    « Excellent Hotel Choice »

    My daughter and 3 granddaughters and I stayed here overnight on a road trip from Ontario to Cape Breton. The Queen beds were extremely cozy and the pull out sofa was comfy too. Breakfast had a lot of variety. We enjoyed our overnight stay very much. Will return for sure!

    4
    « Always a pleasure »

    This was the third time we stayed here for the night on our way from Montreal to Halifax. Also this time the stay was totally hassle free, room was clean and bed very comfortable. The room is also pretty quite so you'll get your well deserved rest after driving for hours. The hot breakfast ist by far the best we have experienced after years of staying with different chains when driving in North America. Same food basically, but it is the the friendly staff that keep everything clean and fresh that make the difference. Best Western is not the cheapest alternate but it is a safe card. Enjoy!

    5
    « Very friendly staff »

    My husband and I were in Fredericton for a 4 day convention over the Canada Day weekend. We found the staff of the hotel to be very friendly and welcoming and they helped us out with maps and information about detours due to construction. Our room was lovely, and clean and comfortable. We didn't require any housekeeping until the third day, at which point the housekeeper was very sweet and provided us with everything we needed/wanted. Big highlight for us was the free buffet breakfast every morning. It was kept clean and stocked very efficiently by a single person, which impressed me, as there were busloads of people (literally) every day. Even with the hotel being full with bus-tours and convention attendees, the hotel was never noisy. It's very close to the highway, but we heard nothing at all. The wifi in the building was reliable, and we enjoyed pool and hot tub. Overall, a great stay and we would definitely stay again.

    5
    « Very positive experience! »

    I have stayed at this hotel three times (to date), and I will continue to stay there when I am in Fredericton. The location is a bit challenging to access if one is unfamiliar with the city, but it is not hard to get to the Regent Mall or Downtown.

    3
    « Nice Hotel »

    This was an overnight stop on the way to PEI. The room was clean and comfortable and was fine for our family of five. The kids enjoyed the pool. And the fitness facility was small but adequate. We would be happy to stop off there again during a road trip.

    4
    « Really friendly staff... family of 4 with baby. »

    Our room is very clean and the hot breakfast was kept clean and was really tasty. Even though busy the staff was cheerful and helpful for us with a baby in tow. I thought above and beyond. The eldest ans hubby enjoyed the pool. We had room to set up a playpen so that was good. The beds were quite comfortable. Only losing a star because... no tub? I thought that was standard but I guess not. I like to bath my kids nightly. Also not sure what the heck it was but something was banging far off and it was loud enough that it botbered us trying to gwt the kids to sleep and then ourselves. We were in room 4016. Couldnt tell if it was a door or what... but so annoying. Also... the heating vent blows the curtains out which effectively reduces the blackout effect. We were originally put on the highway side... it was too noisy. Ask for the other side of the building. Still a busy road on the quiet side... but not as loud.

    5
    « Great stay, Friendly staff »

    I stayed here overnight on my way from Ontario to PEI. It's just off the highway which was very convenient. Check-in with Caitlin was the best check-in I've ever had at a big chain hotel. The room was clean and quiet. I enjoyed a nice swim before leaving in the morning, and the included breakfast was quite nice: fruit, juices, cereal, yogurt, sausages, beans, oatmeal, and waffles.

    4
    « Accomodating Staff »

    Stayed one night while on a road trip. The reception staff were friendly and helpful. Our room was spacious and the bed was comfortable. It was a little noisey while walking the dog outside because it backs onto the highway but I would say it was good value for the money and I would stay there again.

    5
    « A repeat visit and will stop there again »

    A comfortable and clean room, very welcoming staff, and the bonus of a bar that let us take our beers up to our room. My husband and I were traveling with our two dogs, and the kind desk clerk/dog lover asked us to be sure to bring them by so she could meet them. The location was a bit tricky to find, but we could see the sign from afar. I had stayed once before and I'm sure I'll be back!

    5
    « Modern, Clean, & Comfortable »

    I've stayed at this Best Western on a number of occasions in the past. Each and every time, I'm greeted with friendly staff, clean and spacious rooms, and amenities that meet my needs (i.e. internet service, free parking). The included buffet breakfast is not a culinary delight, but provides more then adequate hot and cold options to get the day started. Great place to stay for both the business or pleasure traveler.

  • 5
    « Best of the Best Westerns »

    Staff friendly, efficient and helpful. They all seemed upbeat. Every attention was given to detail. Excellent breakfast and the breakfast room was maintained in spotless condition. This is a first class hotel by any standard.

    5
    « "Extremely satisfied" »

    No matter how many times I book at this hotel they always seem to find a way to exceed my expectations. They are quick to answer any request and their friendliness is over the top. We can really tell, they have customer service as their main focus. New staff is obviously trained with that in mind. Good job!

    1
    « High Price, Loud Guest3 . »

    A high price, not worth it. A room 3 doors down had screaming teens all night. Front desk was advised - didn't help. I won't be staying again. Front desk said they would provide a refund -- never did.

    4
    « East Coast Motorcycle Trip »

    Very friendly staff offered us the Bar wine bottle cork remover and a couple of wine glasses from the bar, that was closed due to personnel issues. The front desk staff ordered us a taxi and even confirmed our choice for dinner as a local favourite. Overall would stay again,

    5
    « Extremely Helpful Management and Staff With Large Group Reservation »

    For our wedding we had reserved 6 rooms for our guests coming and going on various days. Hotel management and staff made this a breeze and everything went smoothly. Guests were beyond impressed with the customer service, rooms, pool area and the breakfast. Everybody had only positive things to say.

    5
    « Good Location near the Mall but still need a car »

    The Hotel has very friendly and helpful staff and is located well near the center of the city.Has a vast parking lot and is in a quiet location. The Breakfast is very good and starts at 6 am in the morning and they have a bar that opens at 5 PM at night.

    4
    « nice but pricey »

    nice hotel, friendly staff , but over priced. good location. nice room , comfy beds. breakfast was just ok.. although we didn't use it pool area looked to clean and spacious but you can probably get just as nice for less money.

    2
    « No hot water! »

    After a long flight I was hoping for a hot shower before bed. I was disappointed to see there was no hot water! Called the front desk, they said that they were aware of the problem, and there is nothing they can do until the technician comes in next morning at 7AM. I understand things break, so I went to bed. Next morning (6AM), I tried my luck again, and was surprised to get hot water. When I asked the front desk, the manager said that all he did was to reset the heater in the morning!!! I understand ? and accept ? the explanation of a broken heater, but not having the knowledge or initiative to reset a boiler is unacceptable from your night-time manager. VERY poor service, not up to your standards.

    5
    « Comfy beds »

    Hotel is nice and beds are very comfortable, my wife slept well all weekend long! Breakfast was delicious and the staff were very helpful and knowledgeable. If I could stay at the Best Western Plus every night, I would!

    3
    « Okay place to pull off to as near the highway »

    This hotel was pretty standard. We had a suite as we were travelling with family. Our nephew said the pull out bed was good. Our bedroom was comfy. Used pool but not hot tub. Breakfast was fine in the morning.

  • 4
    « Your typical Best Western »

    The hotel was nice and new. It is a typical best western experience and the breakfast bar was more than adequate even for someone like me who has very challenging eating restrictions. My main issue is that while this is a newer location, it is very awkward to get to because of how traffic is routed through that part of town. Also, the hotel has gotten rid of the white duvet style bed coverings and went back to busy dark decor (probably needs less washing to look clean?). It's supposed to be better design but to me, i really feel that a quality hotel provides white linens. So, just that alone dropped my rating down a point. The beds were very comfortable and the bathroom was exceptionally clean. Every time I'm in Fredericton I'm awake and tossing and turning until 12 because there are always loudmouths who seem to want to tailgate in the parking lot with a box of tim hortons donuts and a hundred friends. It takes everything I can do no to scream out the window at them.

    4
    « Clean and quiet »

    Typical Best Western style, although the room was a little crammed, it was clean, nice and quiet, convenient to the highway, airport and business district. Had to go to the Delta for dinner. Staff were friendly and efficient.

    5
    « Great service and very accommodating »

    My husband and I spent a week at the Best Western plus. We found the rooms to be average in size and amenities. The rooms were kept clean and well stocked. What we found most exceptional about the Best Western Plus was the level of excellent customer service. The staff were all helpful and accommodating to every request we made. They were friendly and welcoming. We look forward to returning.

    5
    « Great Stay »

    I was at the Best Western Plus last weekend and this was our second visit since last year and I found that it offered all the comfort expected from a quality hotel. Clean and comfortable rooms, good service and excellent free breakfast with lots of seating to accommodate plenty of people. It is located a bit out of the way but still close enough to most shopping and restaurants but a bit farther from downtown which was OK with us. All around great hotel. We will definitely return.

    5
    « Staff and room »

    When upon my arrival , the staff were above and beyond. Great staff ! i had mu fur baby (lab ) gemi with us and the staff greeted Gem like she was the child of the family . The only issue was , I had to pay money for my stay , and well Gemi she got treats and a bag for when she was outside. I didnt get no little treat bag . haha! Great room ! Awe the bed , was so comfy , the shower to die for. Breakfast in the morning was wonderful and so neat and tidy. Thank you Best Western for your hospitality . I will be staying again , on my trip back to Fredericton.

    5
    « Best Fredericton hotel »

    Best Western Fredericton is the best place to stay in Fredericton. Very convenientely located, this an excellent and well maintained facility. Rooms are spacious and the bed very comfortable. The staff are very friendly and polite. I have stayed at this location for several years on a regular basis and was never dissapointed and always enjoyed my stays.

    5
    « Excellent !!! »

    From our arrival to our departure ... all employees from the front desk to the breakfast room ... everyone was very welcoming and so helpful with directions and restaurant suggestions. The hotel is clean, the beds are very comfortable. We stayed in the new part of the hotel and requested the same room for our return to Fredericton.

    5
    « Great Hotel and Great Staff »

    I stayed at Best Western Fredricton for 3 days for a conferance . Upon arrival I was treated very well with friendly staff at the front desk with speedy check in . The room I had was a king bed executive suite with a fire place . The room was quiet and the bed was extreamly comfortable . It had a nice Coach that i could sit on and watch TV at night instead of sitting on the bed . only complaint was the TV remote did not work very well but if I want to I could have got a new one down stairs if I had to .

    4
    « Comfortable and well located »

    I have stayed at this motel often when in Fredericton for business. It is well located, especially with the new round-a-bout connecting Bishop drive to Smythe street. The staff are friendly and helpful. The breakfast is adequate and the rooms comfortable.

    4
    « Comfortable beds »

    Stayed here two nights Mon & Tues. All staff were friendly and helpful. Room was clean and spacious. Bed was really comfortable and for me that's the best thing. Breakfast was good - lots of selection and a good seating area.

  • 5
    « Great Stay »

    First and foremost, this hotel is good value for money. The staff were all excellent, very courteous and professional - to include the reception/check in as well as in the breakfast room. The rooms were well-appointed, clean, modern and comfortable. The bed was excellent and I had a better sleep here than at other, more expensive hotels. Wifi connection worked well. The breakfast was good - although you may wish to try to avoid the peak times. While the staff were wonderful, the same can't be said for some of the greedy and rude guests - but that is hardly the hotel's fault. If you don't need to stay in downtown Frederiction, this hotel is an excellent option. There is plenty of free parking...always a plus!

    5
    « Great place to stay »

    Stayed at this hotel on many occasions, business and family. Extremely clean, well maintained and very nice. Staff is always bilingual and always give the best service. Price is also good, nice pool and gym. Great hot continental breakfast. Bed and pillows very comfy. Quality hotel, very well built with sound proof rooms. Will definitely return!

    5
    « Friendly, caring staff, comfortable stay »

    I was in Fredericton last summer for a funeral. Sad event, but what made the whole experience bearable was the wonderful staff and hotel amenities at this Best Western. Maybe it's the Maritimes, but there was a real warmth and charm to our stay,including the reception. It made this family gathering a very special event.

    5
    « Awesome hotel! »

    Very pleased with the service at this hotel. It is usually the place we stop at when we need to sleep over in Fredericton. The rooms are spacious, clean and a convenient place to sleep for the night. Great breakfast as well!

    2
    « Sad Vacation »

    We booked our room in advance, but our trip was impacted by how busy the hotel was. Check-in seemed frantic as the employee was not prepared for the large crowd. The lounge was not open during this weekend, which was quite disappointing since it is advertised throughout the hotel and in the rooms. Hotel was nice enough, aside from the dead bugs in our window and the dirty pool.

    4
    « Very good value »

    My #1 choice in Fredericton. The location is great, it's easy to access. The rooms are clean and the staff is very friendly and helpful. Also booked a meeting room and it was a great room with a lot of natural light. Again the price was really fair and our group wasn't disappointed. Will be using their services again.

    3
    « Needs To Better Control Children Guest »

    I read the Tripadvisor comments before I arrived on March 18, 2016. The theme was common, the hotel was not doing a good enough job controlling children screaming and roaring in the hallways and controlling the elevator access. That is STILL a problem during this visit. Parent should be told that their children can not run freely in the hallways, banging on every door along the hall as they go. I have been a Tripadvisor contributor for a very long time and this hands down is my worse experience at a hotel or at least it was until Pier at the front desk took action and moved me from Room 407 to Room 1018, once I had enough and complained to him at the front desk. Although kids were still going up and down on the elevator, it was much quieter than the 4th floor. I get that the Best Western has to make money but it should not be at the expense of other paying guest that have to put up with this nonsense. Other hotels that I have stayed at had kids as guest but in this case it is poorly managed. I blame the parents for this but ultimately the hotel is responsible for the guest experience and in my opinion, Best Western Fredericton is failing to do so. On a positive note, staff are awesome. Pier saved the day because this review would have been much worse had I been kept up all night with kids banging on my hotel room door. There needs to be controls put in place so that parents are aware of what is expected when they come here. I would think the front desk is a good place to do that when they check in. This is a good hotel but I fear if they do not get the kids under control here, it will be a tough sell for future guest. I would be very hesitate to return even with the room change. Breakfast was good. Breakfast area was not too busy at 6:30am, so there has been small improvements from previous reviews. Staff are great. Breakfast is good and finally this hotel has to work on controlling the kids that are guest here, or people will not stay here. Plain and simple. There is no excuse for kids to be in the elevator ALONE riding up and down holding other guest up. There is no excuse for kids running in the hallways knocking on hotel room doors bothering other guest. The responsibility falls on the Management of this hotel, and it is my sincere hope they fix this before it is too late to save their future business.

    3
    « Great hotel at a horrible time. »

    This is an excellent hotel. I have stayed at this one and the one in grand falls many times and is owned and operated by the same owner On this occasion I feel the hotel struggled as it was full to capacity and was hosting a hockey team which made it rowdier than usual. The kids were holding up and playing in the elevator with no consequence and the morning breakfast was simply a nightmare. The poor staff tried to help people along but it just was not happening. People were hoarding tables and even the conference area was full when we went. I truly love this hotel and would stay here anytime but when it will be full to capacity I won't. The staff just can't handle this amount of people. Hopefully next time I return this issue will be resolved. I will certainly be asking if a hockey team is present and more importantly if they are equipe to handle a full to capacity hotel.

    2
    « Unruly Children - No recourse through hotel »

    The only bright spot is the cleaning staff...very friendly and very clean. I left them a tip at the front desk. Front desk staff seemed unable (for some reason) to adequately address the running in the halls and loud noise issues for those of us needing sleep. We were moved from 214 to 2040 to reduce the noise. We assumed the "business" section was for business people but there were plenty of noisy kids and dogs there too. Business should be for business only. Do not mix parents with children and business guests...period.

    5
    « Getaway weekend with grandChildren »

    I thought the hotel was great. It was very clean, inviting and the staff was very friendly. I had my 3 grandchildren with me (4, 5 and 9 yrs Old) the pool was clean and small enough for the kids. The only thing was there was a hockey Tourament going on and the other kids were jumping off the sides and nearly landed on the younger ones. The issue being that the parents should have been more respectful of the other guest trying to enjoy the pool area. I know the pool is video so the staff should have came in.

  • 2
    « Won't stay again »

    We were three adults ( husband, mother and myself) that were in the city just for one night. I'm normally very picky when it comes to hotels and always do much research before making a choice. The hotel looked clean and offered a free breakfast, hot tub, bar and swimming pool. Seemed to fit the bill. When we arrived we realized we forgot our swimsuit so we headed out to purchase a couple. When we arrived back at the hotel we noticed there were suddenly kids everywhere. .apparently there was a sports tournament going on, which is fine however it would have been nice to be advised before booking as we probably would have chosen a different hotel. I have kids so I am not anti-children...however the pool and hot tub were so crowded that we couldn't even think about getting in ( waste of money for the bathing suits) , the elevator was constantly held up which made it quicker to take the stairs, there was running up and down the halls until well after 12 pm. We went to the "bar" which was actually just liquor being served in what is used for the breakfast room. I ordered a tom Collins, which was on the menu but returned it because it was terrible. The bar tender admitted he didn't know how to make it and was happy to replace it with a beer. Not a big deal but just seemed to be one more plan that fell through. We went down the next morning for breakfast but there were so many kids in the breakfast room we decided to wait a bit, returned an hour later, new group but still to many kids to even think about getting a seat so the " free" breakfast ended up costing us 45.00 at a nearby restaurant. We mentioned to the person at the desk that it would have been nice to know that there was a tournament staying there and he said " we don't feel it is important because it is common in the winter " well note to self the next time we are in fredericton we will ask, however it won't be at this hotel !

    5
    « Bestwestern is awesome »

    This Fredericton Bestwestern Plus is always a great place to stay and the staff always very pleasant. The quality of the rooms is well above average and the consistency in the overall quality of my stays make it the only hotel I consider when going to Fredericton. I have never encountered any problems with any of my stays at this hotel and it lives up to the high standards associated with the Bestwestern chain.

    5
    « Very Clean and Comfortable »

    I recently stayed at the Best Western in Fredericton during a business trip, my family came with me. The hotel was very clean and comfortable. The room was quiet. The continental breakfast had a lot of variety and the food was good. The pool was in good shape and was clean, but it was a little cold.

    5
    « quiet roomy and clean »

    rooms were very clean, windows open for fresh air ( a wonderful feature) the heating cooling was very responsive and adjustable, a full hot breakfast, reliable wi-fi, beds were extremely comfortable in a spacious room, easy and large parking lot, great hotel

    4
    « Great experience »

    Staff is great, room is clean and quiet and bed is very comfortable.nsod8chai9hivhsfvh9zdfrh098aeruv0ar8vhvh0swcjqdxiouesch9adrh0bvst0bhj0ab0i9bvja-0ee-09vj0aer0vrj0r0vh0swech0shchCHAhc0cj_)cv-vksw0vk=v\\\\vrk-\\0vj 0pj sd0cvj \\-c\\d-c-svk-k-vkkv=[v-fv

    5
    « Love this place »

    Very clean. Staff are great. Always housekeepers around-very helpful. Breakfast is awesome! Great location..has a pool and hot tub. Much better then saint john or moncton location. The only thing it could use is some modern touches. It's beautiful if you like the red and gold look. Other then that I wouldn't stay anywhere else in the fredericton area.

    5
    « Long term stay »

    The family (6 of us) had to plan for a long term stay 3 - 4 weeks and best choice we could make. Clean rooms, excellent service, great breakfast. They made us feel at home. I would definitely stay again at this property or chain.

    5
    « Great Valie and Service »

    I have made Best Western Plus my new home away from home. Always clean and great service. Beds are the most comfortable of all places I have stayed. Great bathroom and internet service as well. Fast check outs. Very happy I tried out the hotel and will book all my business and pleasure trips with this establishment.

    5
    « nice hotel »

    only thing the hot tub was dirty, the breakfast was amazing.the room very clean and smell good. close to the mall.the staff are amazing spoke french and english its a plus.the next trip we take to fredericton that will be our first stop.

    4
    « Best Western PLUS Fredericton Hotel & Suites »

    Rather newer hotel on South side of Fredericton with easy access to city and surrounding area, as well as shopping and restaurants. Relatively good value for your money. Clean. Complimentary Breakfast. WiFi and Internet.

  • 3
    « Some improvements needed »

    On the plus side, customer service was extremely satisfying. Staff was pleasant, polite and helpful. On the downside, the rooms on the 1st floor were small and cramped. The beds weren't comfortable at all. And a minor detail for safety concern is that the phone in the pool room which was for emergency and room calls, didn't work at all. Over all, excellent job for the staff, but the ball seems to have been dropped by management.

    5
    « EXCELLENT QUALITY HOTEL »

    This hotel is a A+ on all aspect, the staffs are friendly, the rooms are clean and nice, and they include HOT breakfast in the price, wich is nice. there is a nice pool, and a bar. This hotel is the best bang for the buck in my opinion, you can find cheaper but, you'll have cheaper, like having cereal and muffin for breakfast instead of hot eggs,sausages waffles or beans

    5
    « Best Western / Fredericton »

    Always a great experience at Best Western Hotels and it is always my choice before any other. I always appreciate the helpful staff and the cleanliness of the rooms and especially the bathrooms. The location is central to the shopping district and movie theater.

    5
    « Very nice hotel to stay at. »

    This is an excellent hotel to stay at in Fredericton, NB. Nice decor, very clean & well appointed rooms. Staff were very helpful. Reasonably priced for what you get. I would definitely stay at this hotel again.

    4
    « Enjoyable stay in Fredericton »

    We stayed here 5 nights on our house hunting trip. The Best Western is a great functional hotel, little away from the buzz but room comes with free Wifi, mini fridge and microwave. Friendly service and complimentary decent breakfast makes me want to come back!

    5
    « This is now the place we stay while in Fredericton! »

    This is our second time here. The staff is awesome!!! Came down for a soccer tournament. With games schedule all day Sat and Sun, they we're very nice to give us a late checkout on Sunday so we didn't have to leave the room early morning. Rooms are very clean, bed super comfortable and nice breakfast. Staff we're all bilingual :-) I strongly recommend this hotel for families!

    4
    « Excellent »

    Stayed one night while traveling to Halifax. The hotel is situated conveniently close to the highway & an easy direct drive to the city centre. The beds are great & the room was clean and large. The breakfast was quite satisfying also. Plenty of parking. A shopping centre is just down the road also.

    5
    « A home away from home »

    I stay at this hotel every time I am in Fredericton for either business or pleasure. The hotel consistently provides excellent and superior accommodations and amenities. The rooms are spacious, ultra clean and well designed.

    5
    « Amazing Customer Service »

    This is the best in class in customer service. You can really feel the staffs commitment in ensuring your stay is the best. No matter how many times you go, its consistent.. And they even remembered my name... Love it! Good job!

    5
    « Away on Travels from the USA »

    I'm telling you, this place 'takes'care' of you. Upon check-in,a Friday evening on the 20th of November 2015, the young lady was very professional with the slight influx of check-in's. Once we were in the room assigned, beautiful and clear,my allergies took hold. Eyes draining, coughing and blowing my nose. Turns out, the 1st floor they also allow as 'animal friendly' travelers. I asked if there's any room they 'don't ' allow people with pets, as this was already obvious I would be having a rough stay if not. The young lady quickly set us up with another room, asked us questions and took it seriously. No additional charge. I will say, she went above and beyond with what we were given for a room.Nice electric fireplace, dual shower heads, very comfortable king sized bed, quiet . Best of all, my allergies cleared up. I wish I could remember her name, I hope the review will help pinpoint which employee it was, that she be given some sort of commendation for her professionalism to keep in her record for her career as one who strives for excellence. Thank you for making my stay comfortable, pleasing and returnable.It was much needed get-away from my crowded homefront of noise and lack of privacy.

  • 4
    « Nice Hotel »

    The hotel was nice overall. I would go back for sure. It's a little outside the downtown core but close to shopping. The staff was great. The lounge had a good selection of drinks. Only thing missing was food options. You'll have to leave the hotel for lunch or supper but breakfast was great.

    5
    « Never disappoint! »

    I frequently need to stay in Fredericton and the Best Western Plus is my go to hotel! Very nice rooms and warm welcome from the staff! I would recommend this hotel for everyone passing by Fredericton!

    3
    « The good and the vad »

    I had a very comfortable stay here, a couple of times. The fourth floor rooms are spacious with fridge and microwave. Bed was very cozy. Staff was great. Breakfast was good. Check in and out was easy. Rooms are well soundproofed. That was the good. If you don't need technology on your travels, stop reading. But if you need decent internet and television, this hotel may not be for you. First, they use satellite dish television (a dinosaur in the hotel industry). That means that if it is raining hard and you're stuck in your room, you will be watching nothing. That's what happened to me. I missed cable, it simply works. As for the internet, I'll just echo what other reviewers said, the Internet service is slow, oh so slow. In this day and age, a decent hotel with clearly a lot of business travelers has to have good internet, by hotel standards. And the Best Western fails here. I can only assume that the ownership is trying to save money with dish TV service and inferior Internet. If they improve those two items, this hotel will be as good as other hotels in the area. But next time I'm in the area on business, I'll give a try to the new hotel down the street. Sorry Best Western, I love your chain, just not this hotel for the above reasons.

    5
    « Comfort and tranquility »

    This hotel may be the finest in Fredericton with the staff friendliness and quiet, clean rooms. Staff are friendly and polite and the breakfast ranks the same as other hotels offering a continental breakfast. The only place that I will stay when travelling to Fredericton on business.

    5
    « A pleasant stay in a well-run hotel »

    I stayed here for two nights with my fiancé during our trip across Quebec and New Brunswick. We had a king suite, which featured small but comfortable rooms ? one small bedroom with a king sized bed, and an adequate sitting room (with a fridge and microwave). Overall, the property seems new and well appointed. The staff were friendly, and the service quite good. Free breakfast with the usual hotel type fare was available from 6-10 AM. It would have been nice to use real cups and bowls rather than Styrofoam and paper. There is a saltwater swimming pool, but that area has a strong smell of chlorine that drifts up to the second floor (for those of you with sensitivities to strong chemical smells). Since this was days 5-6 of a 10 day trip, we used the laundry facilities, which were clean, inexpensive, and efficient. The cleaning staff, by the way, were often out and about on our floor, and very friendly. We were our satisfied with our stay and would definitely return to this hotel.

    5
    « Enjoyable stay »

    Would highly recommend. Excellent service! Staff was very friendly, and helpful. Rooms were clean, comfortable bed, etc. Nice pool area and kitchenette/lounge. Close to mall and restaurant. Really enjoyed our stay and will definitely be back.

    5
    « Very clean »

    Comfortable beds, very clean and hot breakfast. Courteous staff. Two thumbs up!! Would definately go again. Very close to shopping malls and close to nice restaurants. Highly recommend.Breakfast could use an upgrade boiled eggs werent the best and scrambled eggs not cooked enough for my liking. Great coffee

    5
    « Best Western is quality »

    This hotel is very well situated close to the highway and in proximity of several restaurants by car. The bar area is also nice to sit down and have a quick beer. The rooms are spacious and well organized. Best Western Plus is synonym of excellence and offer great places to stay whether travelling for business or pleasure. By far the best hotel chain in this category.

    5
    « Vacation Stay »

    Very clean, modern amenities. Helpful and courteous staff! We loved our stay! The breakfast was really good with healthy choices. The location was near the shopping malls . We would definitely use this hotel again when we are in the Fredericton Area.

    5
    « Pleasant, pet-friendly stay »

    The Best Western Plus Fredericton is a pleasant, pet-friendly hotel with interesting decor and very friendly staff. We stayed here for 1 night on our way home from a US shopping trip and had an excellent stay. Although the room itself was rather small, the beds were comfortable, the sheets were nice and the hotel was clean. The hotel staff was very accommodating and I was pleased that they allowed pets. Although I do not remember the exact charge for having a dog there, it was reasonable. I would highly recommend this hotel for your business or personal needs!

  • 5
    « Happy Camper »

    From the first impression to the last, it felt good. I took my niece and nephew with me and they also thoroughly enjoyed their stay. I think the ambiance was in part due to the warm nature of the employees and although I forgot to get names, the young lady at check out, the two ladies at breakfast, and the gentlemen bar-tending earlier who guided us correctly. Professional but not stiff, it felt natural.

    5
    « Excellent budget hotel »

    I was wary of staying at a Best Western but upon arrival when I was greeted with a very friendly hello and when I saw my room I was very pleasantly surprised. I had a king mini suite that was clean and very comfortable. Because the bedroom area is at the back of the suite I didn't hear a peep for the three nights I was there. I thought I would be up all night as there was a team of some sort staying there but even in the living area of the room it was fairly quiet. Room is nicely appointed and the shampoo, lotion and soap is great quality. There is a Keirig in the room with both paper and ceramic cups. Bed was very comfortable and there were lots of pillows which I love. The room was very clean. Even the carpet was clean which is rare in hotels. I will be recommending this hotel to anyone I know who is staying in Fredericton. Staff was friendly as well, always a hello when you passed them.

    5
    « Very nice »

    This was my second time at this hotel. Both times I was on 3rd floor in their new section. It was very confortable, very very clean, large washroom with walk in shower. If you are a bath person or need a bath for younger children, be sure to sure to indicate this when you book your room. If you forget someting at home, they have that covered as well. Nice complimentary breakfast as well. They make sure that it is always full and never run out. I would highly recommend this hotel.

    5
    « Great service »

    Very satisfied!!! Helpful and friendly staff. Beautiful decor and extremely clean. Good breakfast and great location from the city. Thank you for the excellent service we will be sure to come again because of the positive experience we had...

    5
    « Exceptional Hotel »

    By far the best BW hotel I've ever stayed at. Reasonable rate for the very spacious and lovely rooms. Beds were very comfortable, linens were fluffy and clean, rainhead shower in bathroom, huge breakfast selection and extremely friendly staff. I highly recommend this hotel. Close to grocery, restaurants and 5 mins to downtown without downtown prices. A pleasant stay for weary travellers.

    4
    « Very happy with our stay »

    Stayed here one night with the family while on business. The staff were very friendly. I asked for late checkout and they accommodated at no charge. The pool was nice and gave the family something to do while I was out, but the hot tub was a little cool. The full breakfast was excellent. It's not really walking distance to anything, but is only a couple minutes drive to the mall. The price was reasonable. The rooms were very clean, and bathrooms were excellent. Sure the lobby was small, but who hangs out in a lobby? Overall we had no complaints, will return! Oh just one complaint, the Internet speed was crap, and I even lost the signal a few times before giving up - thus 4 stars, otherwise would have been 5.

    5
    « Great Family Hotel »

    First time staying at the BW F'ton. Very family oriented; clean; great pool; amazing continental breakfast (loved the DIY waffle bar); quiet. Am now a BW Rewards member and will be staying at other BW's in future as our preferred!

    4
    « Comfortable stay. »

    We stayed here on a family vacation. My son and I made use of the pool which is a nice addition but a little in the small side. The room ans beds were very comfortable. My only complaint was that the lobby is very small. A bus tour arrived just after we checked in and trying to get out the front entrance was a challenge.

    5
    « Always impressed at the Fredericton BW. »

    All my stays here are great. Friendly staff at the front desk. Rooms are always very clean. I don't have to worry, every time is a delight. Good acess to shopping and restaurants a short walk or drive to all amenities. lots of parking.

    5
    « East Coast experience »

    I'm one of 'those' hotel customers who likes things clean and quiet with a comfortable bed. The comforter/quilt/duvet on the bed in room #113 is really heavy. It made it difficult at times, to get comfortable but that's the only criticism I have for this location and this hotel. Stay here....you won't be dissatisfied.

  • 4
    « Good modern hotel »

    I planned a trip to Fredericton on short notice and needed a hotel where I could stay along with a friend. I chose a suite so that we'd each have a room. The Hotel is a bit south of the city in what I consider "strip mall hell" but is easy enough to get to. As we were in a suite we were directed the "luxury tower" which is kind of laughable as I think it is only three or four stories. The hallways and rooms are bit over the top in brocade and heavy furnishings. The suite we had was very clean and modern and well equipped (i.e. two TV's, a fridge etc.) The only thing I didn't like was that the sink was off the living room rather than the bedroom or as part of the bathroom, which doesn't feel to private. The living room was a bit noisy as it was near a door in the corridor but it quieted down fairly early so my buddy had no trouble sleeping. My room was quiet also. The breakfast was more extensive than I expected and they had gluten free break which my friend appreciated. Checking in and out was easy. I had prepaid the room to get a good rate, so that may have been a factor.

    5
    « Great hotel chain »

    Best Western Plus is a great chain which always offers very high quality accommodations and at very competitive prices. The rooms are superior for their comfort and configuration and the Fredericton hotel is well located near restaurants and shopping mall. As always, a big THUMBS UP to Best Western Plus Fredericton

    4
    « One Night Stop on Road Trip »

    We had a very pleasant stay. Service was very friendly. Breakfast was suitable. The beds were very comfortable, which was nice after a long day of driving. The only "con" was that the towels were a bit worn out, but other than that this was a good place to stay.

 

Getting to the hotel ...

All directions
·From: The west. From Highway 2, take Exit 280, Route 8, Exit 6A, first set of lights, turn right, drive up Bishop Drive, one kilometer, the Best Western Plus Fredericton Hotel & Suites is on the right. ·From: The east. From Highway 2, take Exit 285B, turn right at stop sign, second set of lights, turn left, turn left again at next set of lights, drive up one kilometer on Bishop Drive. The Best Western Plus Fredericton Hotel & Suites is on the right. ·From: All directions. Use GPS coordinates: Latitude N 45 56. 683: Longitude W 066 40. 823 ·From: Fredericton International. Exit onto Lincoln Road from the airport. Turn left onto Vanier Industrial Drive. Turn left toward NB-7N (signs for NB-7/...

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