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Best Western Hotel Fort Worth Inn & Suites, Fort Worth

4.5/5  - basé sur 733 notations.
201 W Loop 820 N, 76108-2034, Fort Worth, United States - See map

Welcome to the Best Western Forth Worth Inn & Suites! We are the proud winner of 2011 through 2015 Certificates of Excellence by TripAdvisor®com. We are 100% non-smoking property with no pets allowed for your comfort. We are very proud to provide superior and consistent services. We offer express check-in and express check-out to save you time. We are located close to Splash Dayz Water Park in White Settlement which is only half a mile away. We are just seven to ten miles from Entertainment District, eight miles from Medical District and we are preferred hotel for the world's largest Fort Worth Stock Show, Stock yards and Richie Brothers' Auction. We are preferred hotel for J R Naval Base, Lockheed Martin, and HOLT® CAT®. We are FEMA certified hotel as well. We have easy access to all the freeways such as I-20, I-30, Highway-377 and Highway-80. We are surrounded by each and every fast food restaurants, dine-in places, Super Walmart®, shopping mall, pharmacy, making your stay with us most enjoyable. Our meeting room/party room/conference hall of 1,000 square feet is ideal for events like baby showers, family reunions, receptions, anniversaries, corporate groups board meetings, educational classes, etc. We offer free high-speed Internet, free parking, and free hot breakfast each morning, including waffles, scrambled eggs, omelets, bacon, sausage, potatoes, wheat bread, raisin bread, Danish, muffins, bagels, biscuits, gravy, hard-boiled eggs, fruits, yogurt, cereals, milk, juice, tea and coffee. Best Western Rewards® members are most welcome to be our special guests. Book a spacious room at the Best Western Fort Worth Inn & Suites.

Best Western

Hotel Fort Worth Inn & Suites

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 733 guest reviews
NOTE ISSUED
Excellent
504
Very Good
141
Average
36
Poor
19
Terrible
33
REFER TO NOTICE
Business Business
218
Couples Couples
151
Family Family
241
Friends getaway Friends getaway
36
Solo travel Solo travel
56
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great location."

4
01/07/2018

The staff was solid. Kiddo loved the pool and it was well kept. One of the best things about this hotel is its adjacent to the highway without hearing the highway from your room. There is a whataburger and Valero within walking distance for food and drinks. Walgreens/CVS right down the street for anything else. Hotel breakfast is good.

"Nice Quick Stay"

4
25/06/2018

We stayed here while on our way back home following an afternoon wedding in west Texas. The property is pretty easy to access, and is located on the west side of Loop 820 at the intersection with White Settlement. The were several fast food eateries nearby, as well as a Walmart and Aldi store, so it is convenient in case you forgot something. While we stayed on a Saturday to Sunday, there was construction on a new fast food place right next door and a sign in the hotel saying that tiling work was starting upstairs at 9:00 AM which apologized for the inconvenience. This could lead to some noise issues in the short term. The property had a small but nice outdoor pool, which we did not use as it was full of children and teenagers all of Saturday afternoon and evening. They seemed to be enjoying themselves. Our room was #220, which faced away from the highway. We found it to be quiet, with a good A/C system. The king bed was comfortable, and had four pillows. The units are built with space saving in mind, with the sink in the room proper, and the toilet and shower in a separate room. There was both a microwave and small refrigerator inside. The shower worked fine, with plenty of hot water. The two towels were of good quality and the soap and shampoo were decent. The breakfast was OK (sausage patties, powdered eggs, biscuits & gravy, a waffle station, some fruit, and various parties and cereals). There is not a lot of seating space, and we felt it necessary to finish more quickly than we would have liked to give other guests a place to sit. All in all, we liked the breakfast, though I would not call in memorable by any means. The service was fine from our limited interaction with the staff. While our stay was prepaid, they did insist on placing an $80 authorization on my credit card for possible incidentals. To their credit, it did not show on my card. The front desk clerk was very friendly.

"We'll be back for sure"

5
30/05/2018

This was our 4th or 5th stay at the BW and what sould I say?: Staff: Very friendly and helpful Rooms: Clean, comfortable and quiet (2nd floor) Breakfast: Yummy and ample We felt "at home" and we'll be back for sure. My special thank goes to the General Manager for holding my parcels and his perfect customer-service.

"Graduation"

4
29/05/2018

The people that worked here were nice and helpful. My only complaint was they were working on remodeling rooms, we had to walk around all the equipment in the hall and it was a little noise. I will stay here again if in the area.

"Clean, Comfortable Room"

5
30/04/2018

Enjoyed our stay. The room was clean, bed was comfortable and the hotel was quite. Waffle House and gas station both walking distance across the hotel parking lot. Chili's restaurant also very close to hotel. Staff was friendly, courteous and attentive.

"Disgusting"

1
20/04/2018

Our room smelled horrible and was absolutely filthy. White stains all over the couch and chair, dirt in all of the corners of the bathroom floor. We also felt a weird lump in our bed and when we pulled the sheets back there was a large white screw made into the bed under the sheets. Would not recommend at all.

"Will definitely stay here again!"

5
09/04/2018

Will definitely stay here again. Great price, great room, hotel staff very helpful and friendly, and the hotel was very quiet. The location was great. In close proximity to the highway and stores. The bed was super comfy too.

"Great value but a little older than expected"

3
07/04/2018

Stayed here in April 2018. As with all my trips i selected it because of its high rating to cost ratio. My only disappointment was the smell of the room. I don't know what causes it but it's typical of old places. I stay in about 30 rooms a year across the country and brag to others about how I use tripadvisor to get great hotels at low price. This one, however, while still a good deal, was ranked a little too high I think.

"Vacation "

5
11/03/2018

This is the second time we have stayed at this hotel and it won't be the last. Millie, the Front Desk associate, was very personable, knowledgeable, professional and very friendly. She was a wealth of knowledge of the surrounding area. The room was VERY clean and very comfortable. I had no qualms of anything being less that exceptionally clean - just like home. We used the guest laundry and that area was very clean as well. I would highly recommend this hotel to anyone. Very easy to get to - right off the highway but no highway noise in your room. Very exceptional hotel. Thank you, Millie for telling us the time changed- we totally forgot and thank you, Millie for making our stay pleasurable.

"It was a very very good place to stay. It was a quite place to stay."

5
04/02/2018

My husband and I alway stay at the Best Western hotels. We have a membership which give us free nights to stay. It has several hotels with a variety of rates in each city. They are located in convenient locations. It is one of the places I stay all the time.

"Good stay"

5
21/01/2018

The front desk staff was excellent and the young lady was always busy being helpful and gracious to everyone. The breakfast had a very good variety and everyone seemed to enjoy. They were fully booked but enough room for all. Parking was good. The only downside was our TV didn't work great. Don't know if it was weather or the tv.

"Great staff"

5
01/01/2018

Helpful and friendly staff were so nice. Everything worked to perfection and all was clean and neat. Parking was easy and close to entry.. Breakfast was very good and tasty. Television came with a TV station guide. Room was very clean and hot water was available quickly and there was plenty of soap and shampoo. Made future return before leaving.

"Quiet Hideaway"

3
29/12/2017

Good stay! Only thing for future reference; parents aren't too comfortable in a room w/a connecting door when traveling with children. No offer to be moved when mentioned is not too good. But the cleanliness and great lemon scents made up for it. Thank you Best Western Ft. Worth we will stay at this location when in town!

"Good, clean hotel"

5
19/12/2017

Great hotel, enjoyed our overnight stay. Room had all of the usual comforts. Close to local restaurants and not far from the airport. Breakfast was good and looked fresh. Would stay here again if in the area.

"stained bed sheets"

1
06/12/2017

Upon arrival, we had to get a door key card to get in. This took us 6 attempts with different key cards. He proceeded to tell us this wasn't uncommon. Once we got in and got our room key card; we got up to our room. Like we always do, we folded the sheets back and instant horror. The bed sheets were horribly stained. I called down and asked for new bed sheets. The employee made it feel like it was an inconvenience that we asked and he said he would have to see if there were any available ones. I said if not could we just switch room. He said no. He finally came up with new sheets and asked us to leave and my husband had to watch the front desk. I told him I really appreciated it and he said "these sheets aren't that bad and there are others that are worse." ARE YOU KIDDING ME? Yes, Worse!!! Our fitted sheet had blood stains on them. Thank goodness I had a blanket that I brought to sleep on. Onto Breakfast, good if you love your sweets and cold food. Eggs were cold, biscuits and gravy tasted old, no food favored towards diabetics. This is minor compared to the bed sheets. I will never recommend or stay here again.

"Excellent value"

5
01/12/2017

This hotel far exceeded my expectations for the price! It was bright and airy, clean, and comfy. The staff was extremely accommodating and friendly, and the location was perfect for us with easy access to the highway. When we visit family in Burleson again, this is where we will stay!

"Awesome hotel"

5
25/11/2017

Super clean, smell so awesome, staff is friendly and really work to please the guest. Food area was good, clean. Hot coffee, water and juice all day... it was an awesome stay. Willl defenetly stay again.

"Love My best western"

5
16/11/2017

Always clean quiet and staff Millie is above and beyond any other hotels we have stayed at this year. Call at the last minute even and she is wonderful to help, come in late need soft bed no problem. If I could sum up my best western experience it would read "comfort and care like you would get at your moms home"

"Well worth the money"

4
23/10/2017

Our host was outstanding, our room was neat and clean. The beds were so comfortable and inviting. Eco friendly and well maintained property. Great place we will defiantly come back here to stay another time.

"Yeha!"

4
19/10/2017

A good place to stay, handy to good restaurants and bars, easy to find, situated right by the interstate. The room was quiet and the bed comfortable. The included breakfast was great as we were leaving first thing in the morning. The desk staff were helpful in making reservations at BW Hotels for the next few nights.

mildred a, front desk at Best Western Fort Worth Inn & Suites, responded to this review
I am glad you enjoyed your stay with us. Hope to see you again soon. Safe travels. Thank you, Millie

"Best Western"

5
17/10/2017

We had to move from one Best Westen to another because they had no rooms available!! We had our RV breakdown and couldn't get it back until Monday!! Actually the other BW was much nicer and we had stayed in it last year!! Millie at the front desk is a great employee and very helpful!!

mildred a, front desk at Best Western Fort Worth Inn & Suites, responded to this review
Thank you for choosing to stay with us. I am glad you had a good experience with our hotel and hope to see you again soon. Millie A

"Not a good experience"

1
25/09/2017

The stay was not so great room was very dirty and the staff was not so helpful about it. He actually came up and said so you don't want this room. Lol. Yeah NO. We came with a extra key to another room said he would walk us to the room and he got a buzz to go downstairs left us in the hall way with all our stuff for 15 mins. He didn't want to give us the key then he finally came back and let us in by that time it was impossible to make anybody happy.

mildred a, front desk attendant at Best Western Fort Worth Inn & Suites, responded to this review
I checked the guests in. They were in the room a little while before they went out. When they passed by the front desk as they left. I asked them how the room was they said it was great. Sorry you were not happy with your room when you got back. Thank you, Millie A.

"Great Service"

4
21/08/2017

Very friendly staff, the rooms where very clean. The Breakfast was very good and offered more food items then other hotels that I have stayed in. And the food was very well stocked. I will for sure come back to this hotel again.

"Excellent Property"

5
04/08/2017

The Best Western Fort Worth Inn & Suites, Fort Worth, Texas, located on West Loop 820 at the first exit north of I-30 on the West side of the Freeway next to a Waffle House Restaruant is a well-managed, well-located, clean and quiet property with an excellent staff.

"Excellent Accomodations"

5
02/08/2017

I had a short stay here but as always the property is very accessible to a main highway. The appearance is always clean and well kept. Love their staff they are all very friendly and professional. Have stayed here many times.

mildred a, front desk at Best Western Fort Worth Inn & Suites, responded to this review
Thank you for staying with us again. We were glad to see you. Hope to see you again soon. Thank you, Millie A (front desk)

"Fort Worth Comfort"

4
31/07/2017

Fun in Fort Worth Stay at this' Best Western for convenient traveling to Historic Fort Worth then return for what the hotel chain offers in comforts away from home. Swimming, internet,work-outs and doing laundry if needed,

"Good hotel, good price and good location."

5
24/07/2017

Good value for a basic hotel. Large room with mini fridge and micro wave. Several fast food places, Walgreens/CVS, etc. surrounding the hotel. While on the West side of town on Loop 820, easy to get to the Stockyards, arts district and downtown - about 10-15 minute drive. Ft. Worth has a lot to offer - great zoo, museums, eats, water gardens, small train by the zoo (a kid's favorite), etc. Nice small pool; hot tub filled with concrete.

"Horse show stay"

5
13/07/2017

Very clean and nice people working, we have stayed here for several years and always nice. Would recommend anytime. Price is great we used the pool this year and really enjoyed it. The breakfast is wonderful

mildred a, front desk attendant at Best Western Fort Worth Inn & Suites, responded to this review
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again soon. Thank you, Mildred A. (front desk)

"vacation"

5
05/07/2017

very nice hotel clean and staff very nice breakfast was very good nice selection stayed two nights and was very pleased with everything laundry available came in very handy very quiet would stay there again

mildred a, front desk attendant at Best Western Fort Worth Inn & Suites, responded to this review
Thank you for staying with us we are very happy you enjoyed your stay. Hope to see you again soon. Thank you, Mildred Abel (front desk)

"BED BUGS BEWARE ROOM 100 6/27/17"

1
29/06/2017

Bed Bugs Beware- Room 100 Stayed the night of 6/26 and 6/27 Wasn't sure what the rashes were from the first night Second night I knew for sure there were bed bug bites. I walked up to the front desk and hotel management didn't do anything. She called the owner he gave me 1 night back. I didn't feel that was acceptable so I asked her to call back again and she refused. She called the cops on me, when I asked to speak to the general manager or owner claiming I was threatening her. Cops came and said it was a civil matter not a criminal so they couldn't help me. I called Best Western corp and they took my case down but put the blame on the operator. The city of For Worth inspected on 6/29 and determined there were bed bugs in the room. Still haven't been contacted by hotel management and I left them my number.

mildred a, FRONT DESK ATTENDANT at Best Western Fort Worth Inn & Suites, responded to this review
I am the person who took care of this guest. I helped the guest as best I could. I did call the owner a few times when guest asked me to. The owner said the guest's mom had been here since June 19 and did not have any problems, so refund the charge for the night the problem started and release them without charge from the rest of their reservation, I also did not charge the guest for the extra guest in the room. I stated several times to the guest we do not have a manager at this time I'm only a front desk attendant. There were some guests in the lobby and he started yelling at them we had a bed bug infestation they needed to leave. Then he was threatening me again saying he was going to sue me so I called the cops, they said him using profanity and threatening me were a criminal offence. The guest left. Right after guest left I blocked the room and it has been treated. They will re-inspect the room before we rent it to make sure there are no more bugs in the room. The owner leaves it to us to handle these situations when they arise, so I did to the best of my abilities. Mildred Abel (front desk)

"Great Hotel and Friendly Hotel Staff"

5
22/06/2017

This is a very clean and hospitable hotel. Friendly front desk staff, especially Rick & Millie (father & daughter). Breakfast items are your typical continental breakfast items but I could have use some boiled eggs.

"Great Room!"

5
21/06/2017

Nice rooms and great bed! Very clean property. Staff was friendly and helpful. Surrounding area did not look great but did not have any issues. Again, very clean and updated hotel. Breakfast was not superb but what you would expect. Would stay here again.

"Great place to stay!"

5
19/06/2017

The rooms were very clean and comfortable. It has all the updates to make it modern. The entire staff especially (Millie) was very nice and went above expectations. They accommodated for our large group. We will stay here again if in the area.

"Clean and convenient"

4
19/06/2017

The Best Western in white settlement was not bad for the value. It was conveniently located near the freeway and Starbucks. There was a Chilis and Waffle House that are in walking distance but not that great.

"Barely above a motel 6, a cost cutting experience!"

2
15/06/2017

This is what happens when management dosnt care. If you are staying here for a night or two, this place is for you. If you are a busy business traveler look elsewhere! I am on the road often and I've had my fair share of hotel night mares, though not the worst this is very close. So to begin, first the pros. The hotel is located close to the highway, close to chilis and other restaurants. This poor rating is a result of what i perceive as poor management. These events all happened: 1) can I use your meeting room? No I'm the only one here and I can't leave the front desk 2) called front desk, "there are flying ants in my room, can I have another room?" No sorry the hotel is booked, here is a can of spray and I will inform the day shift about your issues and get your moved". *this never got resolved and I continued to live with my bug friends. 3) plumbing issues 4) the furniture is old, it's not even doctored to look new. The light fixtures are modern but everything else is stuck in a previous era The highlight of this hotel is the staff! They tried to help, but I believe that they are under a leadership that believes in profit first people second. Also, why the heck do I have to pay for laundry?! This is the best western! I expected this If i stayed at motel 6. I expect more of a BW. Why is there rust on the fixtures? Come on people. You've got to care, just a little.

"Clean, modern, quiet & comfortable"

5
04/06/2017

This hotel isn't new but it looks like it. It is very clean on the outside & inside. The rooms are immaculate, modern and clean. The beds are incredibly comfortable. Sometimes you can tell a lot about a room from the condition of its bathroom, windows and air conditioning unit. In our room they were new looking and clean with no signs of wear, mold, dirt, etc. I really couldn't find a bad thing to say. The breakfast, although not the greatest in the world for continental breakfast still was adequately satisfying. The front is very available and helpful. There are several restaurants very close nearby. You could walk to them if you wished to.

"Good facility, good stay"

5
25/05/2017

We stayed for 2 nights and had a nice relaxing time. The breakfast was standard scrambled eggs, sausage and biscuit with gravy. I like the milk to be very cold and it was. This location is convenient to the Naval air station and the Interstates. It is outside the traffic congestion of the core metroplex.

"Great stay - as always!"

5
19/05/2017

Customer service and attention to detail is consistent, making it a reliable and affordable home away from home. The fitness center can use free weights and I would prefer if breakfast lasted until 10am - but I can work around those.

"Older but still well kept."

4
24/04/2017

Somewhat of an older hotel but everything worked as it should. I would have liked more towels to have been in the room since there were two of us. However there was a basketball tournament in town and with a bunch of high school aged kids I'm sure the towels were going quickly.

Stacy P, General Manager at Best Western Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Excellent Property"

5
18/04/2017

The Best Western Fort Worth Inn & Suites, Fort Worth, Texas is an excellent property with an outstanding staff. Check-in and check-out were fast with no surprises. This property is our "go to" place to stay when we are in Fort Worth.

Stacy P, General Manager at Best Western Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Better than first visit!"

4
12/04/2017

Decided to try this hotel again and visit was much better this time. Young lady at check in was still rude but I can look over that. Beds are comfy and room was clean with plenty of towels. Still no blow dryer so I will take my own next time. my sister and I are both diabetics and this hotel offers more to eat on our diets than others in this area. Breakfast area was well stocked and did have an attendant this time. Cost and amenities were this stay! Will stay here again.

Stacy P, General Manager at Best Western Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Rude front clerk"

1
09/04/2017

Rude service by front desk. Very matter of fact and not friendly at all. Rate that I was charged was over priced as compared to orher properties I have stayed at with Best Western. Gold member with Best Western and I won't be staying at this location again. I really felt I was taken advantage of as I arrived after 11:00 pm with no reservation.

Stacy P, General Manager at Best Western Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. Again, thanks for sparing time and have a very blessed future.

"Nothing great"

3
27/03/2017

There is nothing great nor real bad about the place...the price is a bit steep but you expect that from chain hotels. Nothing great except the prices. This place also charges you more than what is originally quoted.

Stacy P, General Manager at Best Western Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. Again, thanks for sparing time and have a very blessed future.

"Lovely !!"

5
22/03/2017

I am enjoying my room! I upgraded to a suite for $30 more per night, and do not regret the decision. I forgot the fellow's name who checked me in, but he was extremely nice and welcoming. The room itself has a few furniture flaws, but with the price considered, that is easily overlooked! The room was very clean and even the hallway was tasteful! I would definitely recommend, especially for the price!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Short trip to Fort Worth"

4
19/03/2017

The hotel was comfortable and in a great location. One negative comment was that the included breakfast was not as good as advertised. In fact, after the first morning we didn't return for the breakfast since the eggs and sausage were already depleted. The coffee and juice bar was good and that is available 24/7

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your time in completing the survey regarding your recent stay and share your experience at our property. Thank you for choosing us- while you had many hotels to choose from. Thanks again. Our staff enjoys each and every guest- as if you are our extended family member and friend. Our House Keepers take pride of clean rooms. We always try to provide consistent and most superior service to our entire guest Your business is very important to us. We value your feedback. By suggesting us how we can improve, you are helping us deliver a superior experience for you and other guests in the future. With Highest regards and Love and may god bless you all

"Best Western Fort Worth Inn and Suites"

5
25/11/2016

We were in the area to visit family and needed an inexpensive place to stay. We were very satisfied with this property. The rooms were clean and adequate and the breakfast was nice. The staff was friendly. I would definitely stay here again when I am in the area.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your review of the hotel. We are so glad you enjoyed your stay while in town visiting with family. We take pride in providing superior customer care, clean rooms and an awesome breakfast!! We look forward to you staying with us again next time you are in the Ft. Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Overnight stay"

4
17/11/2016

Room was clean and quiet, front desk staff were pleasant and helpful. There were a few restaurants within walking distance. They offer a hot breakfast every morning and a nice outdoor pool. We would stay at this facility again.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your review. We are so glad you enjoyed your stay. Thank you for the kind words about clean rooms. Our staff takes pride in providing superior customer service with clean rooms. We look forward to you staying with us again, next time you are in the Ft. Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Good Standard and Service"

4
12/11/2016

Good rooms and service at this Best Western. And a decent hot breakfast too with sausage patties alongside the usual eggs and cold food. Pool outside was a little too cool for early November but that's more a wimpish British traveller!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"This is how a hotel should be "

5
10/11/2016

We were trying to stay in Arlington for a football game but I waited too long and all the nicer hotels were booked. I was looking for something that wasn't too hard to get to and from Arlington and this place was a straight shot down the freeway. It had great reviews and for food reason. This place was great!! The room and bed were comfy and clean, the front desk lady was awesome and nice and the breakfast... Yummy. We had a room with a two person Jacuzzi and my husband was so excited and said we needed to stay in this kind of room from now on. The jets could have worked a little better and the AC could have been a little less noisy but I just just wore earplugs and it was fine. I would not hesitate to stay here again. Do yourself a favor and stay here. It's about a 25 -30 min drive from the stadium but I would totally do it again.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Another wonderful stay."

5
07/11/2016

We have family in the area and have stayed here many times before. This time it was for 10 days. Very clean, good beds in quiet rooms. Friendly staff and very nice, free breakfast. Nice pool area for swimming or just getting some sun. Shopping and restaurants close by. We highly recommend this hotel.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your wonderful review and your repeat stays with us. We are so glad you enjoyed your stay with us again. Like always we take pride in providing superior customer care and clean rooms. We are glad you enjoyed the breakfast as we have made many upgrades to it to provide guest with many options. Glad you enjoyed hanging out by the pool. Look forward to you staying with us again next time you are in the area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Excellent Service"

5
06/11/2016

We were taking our daughter to Cook Children Hospital. We stayed here two nights. Upon arrival our check in experience was excellent. The hotel was very easy to get to. The gentleman that checked us in was very friendly and knowledgeable and helpful about the area. The hotel overall was very clean. The room was clean, beds very comfortable, everything in the room was in excellent condition. The breakfast had a very good selection of items to choose from. The lady preparing the breakfast made sure that there was plenty of food and went beyond her duties to make sure we were taken care of. Overall it was an excellent stay from start to finish.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"great stay!"

5
01/11/2016

we were kind of iffy cause we never have stayed in a best western But it turned out to be a great stay; staff was very helful and friendly. Our room was spacious and clean, breakfast was wonderful i liked how there was a variety! only thing i would suggest but i do this with all hotel review, i feel the carpet should be shampooed often cause it does feel dirty. but other than that we will be returning for future stays! i also recommend this hotel!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind review. We are glad you enjoyed your stay and that you enjoyed the spacious rooms and our breakfast. We take pride in providing superior customer care with clean rooms. We look forward to you staying with us again next time you are in the area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Hotel Stay"

5
21/10/2016

We were visiting for a wedding and the accommodations were just what we needed them to be, but the staff made it better. We weren't expecting breakfast, which was an added bonus! The location to where we needed to be on a daily basis was perfect. It was centrally located to anything and everything we needed.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
We are so glad you enjoyed your stay. We hope the wedding was wonderful!! We do have a wonderful breakfast seven days a week and we are glad you enjoyed that as well. Thank you for the kind words of our staff, as we take pride in providing superior customer service and clean accommodations. You are correct that we are located in a central location with many stores and restaurants around us. We look forward to you staying with us again next time you are in the Ft. Worth area!! With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Like Home"

5
10/10/2016

Like always the staff and room felt like being at home. We are within short distance of food and any other services we need. And as always we are treated like family. In the 16 years I have been staying there they know our names and family members

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind words in your review. We really enjoy your family staying with us each and every time. You are part of our family. Like always our staff takes pride in providing you with superior customer care and clean rooms. We look forward to your family staying with us next time you are back in the Ft. Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Quick stay for meeting"

5
06/10/2016

This was great hotel. Clean pleasant, helpful, convenient. About 15 minutes to downtown, but I was happy to drive it as the over $200 for downtown hotels was was out of my reach. I have value, friendliness and service at this hotel. I would strongly recommend it. Several restaurants and gas stations nearby. Pleasant area.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Nice clean, quiet, good breakfast, friendly and helpful staff"

4
03/10/2016

We have stayed here 3 times before and are always happy with the cleanliness of this hotel. It is also nice and quiet. The breakfast is varied and plentiful and warm. I will definitely stay here again and the price is reasonable,

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your wonderful review and your return business. We enjoy having you stay with us each and every time. Our team takes pride in providing you with superior customer care and a clean place to stay. We have added more and more items to our breakfast to provide a variety of items for all our guest. Thank you for choosing to stay with us each time you are in the Ft. Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Not what expected but ok"

3
28/09/2016

My family and i stayed here for a weekend getaway. It was clean and the staff was friendly. I was disappointed to discover they had sealed off the hot tub even though it was still listed as amenities, the pool was there though. We had a suite and again it was clean but had an old smell of being a precious smoking room. I was disappointed in the size of the bathroom. I have stayed in other hotel suites and the bathroom was much larger. This one also had minimal bathroom counters pace. Over all it was ok. Disappointed for the price, should have just payed for regular room instead of small suite. Not sure this would be my first choice if i went to that area again.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777. Again, thanks for sparing time and have a very blessed future.

"Disgusting"

1
25/09/2016

This hotel was gross. I've stayed at motels better than this place. We literally got a room just to sleep in after our best friends wedding reception and it was so disappointing. We check a little after 11:30pm and go to our room. It was gross and they didn't even bother to clean it. There were crumbs on the rug and a black sock on the ground. They couldn't even bother to run a freaking vacuum through the room. The tub had a big dirt stain in it so I'm assuming they didn't even bother to clean it so that's pretty unsanitary. There was piles of hair and dirt behind the bathroom door. The only thing I'm sure was clean were the towels. If they didn't bother to do basic housekeeping did they even bother to change the sheets? GROSS... This was just the tip of the ice berg. The bride and groom were forced to leave the reception to check in the brides brother even though they were willing to give them the a credit card for preauthorization of damage charges and they still wouldn't let him. He showed his ID with the same last name and the bride and groom called and they still said no nothing they could do the bride has to come here and check them in. It ruined their whole wedding reception and when the brides brother got in his room it was soaked the beds, rug, and everything was wet. The groom got a hold of customer care they basically told them that the hotel followed policy and too bad. IT WAS A THERE FRIGGEN WEDDING NIGHT LIKE OFFER TO COMP THE DAMN $80 ROOM. trashy hotel. No more best western or any affiliated hotels for us even when we get back to MA.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 817-246-8777. Again, thanks for sparing time and have a very blessed future.

"Dirtiest Hotel in America"

1
19/09/2016

This was probably the dirtiest hotel I have ever stayed at. We were greeted with a very detailed description of a plumbing issue they were having. YUCK. This place IS not worth the $125, it is not worth $25.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777. Again, thanks for sparing time and have a very blessed future.

"Not the best, but adequete"

3
18/09/2016

I chose this place because my usual hotels were full. I usually have good luck with BW. The folks at the desk were very nice, check in was easy. The room was mostly clean (used soap left in the shower, yuck), and the bed was good. The only other issue was the room had a funky smell which I got used to quickly. The breakfast was good, in fact had more variety than usual. The room was not as quiet as I would have liked, but bearable.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777. Again, thanks for sparing time and have a very blessed future.

"Great Place and Friendly Staff"

5
12/09/2016

I would Highly Recommend staying here! The staff were very friendly and easy to work with. The hotel was clean as was the room. I would stay here again for sure! The value of the room for a weekend was good and the room was spacious and the beds were comfortable. The location was great as was the continental breakfast. The food was hot, tasty and plentiful.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind review. We take pride in providing our guest with superior customer service and a clean hotel. We are so glad you enjoyed your stay and also the breakfast. We have made many changes to our breakfast to make sure that there is a variety for our guest. We look forward to you staying with us next time you are in the Ft. Worth area. Have a blessed future!! With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Great Service"

4
11/09/2016

The true measure of success is how a service provider handles problems. My first room at this hotel had a strong odor. Although the hotel is 100% non-smoking, someone clearly broke that policy in room 228. It was a weekend and the hotel was very busy but the front desk gave me the only room they had left - a "Jacuzzi" room - with no hesitation and at no extra charge. I'm sensitive to cigarette smoke so this really improved my experience. Overall, the hotel is clean but a little dated. Wi-Fi was excellent and VERY FAST. Speednet .com showed 20 Mbps. Standard breakfast fare but they open at 0600. Outdoor pool. Exercise room. Good cable TV selection. I will stay here again.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Room odor and Old"

2
07/09/2016

My room was very damp and musty when we checked in. The Air conditioning seemed to dry the air out after several hours. The odors coming from the carpet were still pretty strong in the morning. This hotel is old and needs a complete remodel and updating.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777. Again, thanks for sparing time and have a very blessed future.

"Very nice hotel, convenient west side location"

5
01/09/2016

I have stayed in many Best Westerns, and this is an excellent one, with a great location if you are visiting Fort Worth or the west side of the city. Handy to many restaurants and easy access from the I-820 loop. Very nice people, but that's Fort Worth!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind review. We are so glad you enjoyed your stay with us. We look forward to you staying with us again, next time you are in the area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"A nice hotel."

4
30/08/2016

The hotel is clean and the staff is friendly. We stayed here on a family trip to Fort Worth. The hotel is located in a nice place and it is easy to reach the interstate from the hotel. It's right next to a waffle house in case you get the late night munchies. We'll probably wind up staying here again.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your review. We are so glad your family enjoyed your stay with us. You are correct we are located in a great location right of the interstate, next to the waffle house and many other restaurants. Our staff takes pride in providing each and every guest with superior customer care with clean rooms. We look forward to you staying with us again, next time you travel to the Ft. Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Good BW hotel"

4
29/08/2016

Friendly service, quick check in and friendly person at the reception. The room was great and clean. Comfy beds. Very nice swimming pool, maybe one remarque: there are only 3 beds at the pool, too less for such a hotel. Breakfast was decent.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property, Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Everything you need or expect in a hotel"

5
29/08/2016

Room was comfortable. Breakfast was included and had great variety. There was a small pool that was well kept. Staff was great and the check in and check out was efficient. Parking was somewhat limited but the hotel was right off the highway and very close to restaurants and other businesses. Would stay here again and will look for Best Westerns on future trips.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your review. We are glad you enjoyed your stay. I am pleased to hear that you were comfortable in your room, and enjoyed our breakfast, as we are continuing to make changes with our breakfast to provide many varieties for our guest. We take pride in providing superior customer service with a clean hotel inside and out. We are located in a great location right off the freeway and close to many restaurants and shopping. We look forward to you staying with us again, next time you are in the Ft. Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Good value"

5
24/08/2016

We stay at this hotel when traveling to Fort Worth, Texas. The rooms are always clean and the staff is friendly and helpful. We like the convenience of the location, close to where we need to be. This hotel is our go-to hotel for our stays in Fort Worth. We are very pleased.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind words and your repeat business. We are so pleased that you enjoy your stay each time you stay with us. Glad to hear this is your home away from home, as you are part of our family. Look forward to seeing you again next time you are back in Ft. Worth. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Spot on,,,"

5
14/08/2016

While visiting in Fort Worth, I stayed in this hotel. Everyone was friendly and extremely helpful. The rooms were clean and comfortable. I highly recommend this location and would stay there again if the opportunity arises.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Pleasant experience"

4
11/08/2016

We were very pleased with this hotel overall. This was a pleasure trip and the location was great in relationship to our destination. The staff was very pleasant and the room was nice. I would choose this hotel again in the future.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Really nice!"

5
11/08/2016

I'm a Platinum Member, so I expect things like upgrades and a sweet gift bag, and a generally nice experience. These people went almost overboard. I requested a room with two queen beds and was given a suite, right near an entrance - very roomy. The breakfast was awesome - bacon and sausage, biscuits and sausage gravy, waffles and pastries, 4 kinds of creamer (!) and 3 juices, fruit, pastries ... deluxe!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind words. We are so glad you enjoyed your stay with us and the upgrades that were provided for you. We take pride in providing superior customer service and clean rooms for each of our guest. Look forward to you staying with us again, next time you are in the area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Just Great!"

5
05/08/2016

This was one of the best stay in a BW ever! Thank you very much, Team Fort Worth Inn & Suites. Everything was just great for us. And also all the good Information about Dining, etc. was great. We went to Billy Oak's BBQ, this was so great and the Food excellent.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind words. Our staff takes pride in providing superior customer service and clean rooms. We are so happy you enjoyed your stay and that you enjoyed the local dinning restaurants as well. We look forward to you staying with us again, next time you are in the Ft. Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Very Pleased!"

5
27/07/2016

Very please with this Best Western Hotel. Everything you need is here. Work out room, for after being in a car for hours. A pool to relax in after traveling. Breakfast to get your day started. And Smiling, happy employees, who enjoy their job and show it!! Thank you Best Western, Fort Worth, TX, employees, for making our stay so relaxing. :)

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Average"

3
25/07/2016

Friendly efficient staff at front desk. I was bummed that the pool was closed one day. Also my room had a very strong smell that someone had previously smoked, even though it was a non smoking room. The breakfast was above average for being included. Conviently located off the highway, but no traffic noise. AC was on point, and much needed.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777. Again, thanks for sparing time and have a very blessed future.

"Awesomeness in a hotel! "

5
08/07/2016

Nice, clean and comfortable hotel...the rooms are nice and the king bed we enjoyed was super comfortable. Breakfast was great...different selection each day. Yummy way to start the day...free. The coffee was terrific and loved the creams... We will be back. Mollie at front desk was a delight...outstanding service with a smile.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your wonderful review. We are so glad to hear that you enjoyed your stay with us and had a good nights rest. Our staff takes pride in keeping the property clean and providing superior customer care. We are happy that you enjoyed the breakfast, as we are always making changes to make it better. We look forward to you staying with us again, next time you are in the area.

"A great place! "

5
03/07/2016

We came for a competition, stayed 3 nights. Great experience! Rooms are clean, staff was very nice and accommodating! Beds are comfortable, loved the little touches with the towels too! Pool was smaller, but it works just great after a long day in the heat! Breakfast buffet had a great selection, and the hot items were different every day! Will definitely stay here again if we come back to the area! !!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for the kind review. We are so glad you enjoyed your stay. We take pride in providing superior customer care and very clean rooms. So glad you received a good nights rest on the comfortable beds and a refreshing dip in the pool after a long hot day. We are glad you enjoyed breakfast as well, as we have be continuing to make changes to our breakfast for better quality and selection. We look forward to you staying with us again, next time you are in the area.

"Bad General Manager"

3
27/06/2016

Our rating for the property could have been excellent had it not been for the rudeness of the General Manager, Stacy. I had booked a reservation earlier in the week and was told if I wanted to upgrade to the large suite it would only be $10 extra. When I decided on it and called back and talked to Stacy. She asked how many people I had and I told her 3 adults, one child, same as I had told the first person. She informed me that the rate would be $30.00 extra because I had told them I only had 2 adults. I told her I did not say 2 adults, I said 3. She informed me that the person taking my reservation never makes mistakes and would have asked me. I told her there was no reason I would have lied about it and that I should be honored the rate I was quoted. Again, she told me the girl would never make a mistake. Very rude about it! Then, when we went down for the FREE breakfast, pretty much all the food was gone. Stacy was working the front desk. When I told her they were out of food, her response was oh really? Hmmmm. And she kept working. Not I'm sorry, let me get it replenished. We ended up going to the Waffle House only to find 2 more families there because there was no breakfast at the hotel. I will say that later that day, Millie was working the desk and was there the next morning. She was working very hard and fast to keep up with the breakfast crowd PLUS working the front desk. She was very friendly and customer focused. If you ask me Stacy needs to take some lessons from Millie. Millie needs to be the manager and Stacy needs to be cleaning rooms. Rooms were very clean and nice. The pool was nice too.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777. Again, thanks for sparing time and have a very blessed future.

"Best Western Fort Worth"

5
21/06/2016

overall a great hotel. service team was very courteous and helpful thru our entire stay. There are several services near by that add to the value of this location. We would strongly recommend this location if visiting the Fort Worth area.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your review. We are glad you enjoyed your stay. It means the world to us with your kind words about our property. We as a team take pride in providing each of our guest with clean rooms and superior customer service. We look forward to you staying with us again, next time you are in the Fort Worth area.

"Passing Through Experience"

4
17/06/2016

We booked this hotel as part of our grand tour from Houston to Colorado to Las Vegas and back. We stayed here on our return trip. Overall, we found our stay pleasurable. The Front Desk staff was very helpful and professional. The breakfast items were fairly good. There was no issue with parking (clean with adequate lighting). The room was a bit larger than expected, and the bed was comfortable.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your time in posting a review regarding your recent stay and share your experience at our property. Thank you for choosing us, while you had many hotels to choose from. Thanks again. Our staff enjoys each and every guest as if you are our extended family member and friend. Our House Keepers take pride of clean rooms. We always try to provide consistent and most superior service to our entire guest Your business is very important to us. We value your feedback. By suggesting us how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

"Quiet Corner of West Fort Worth"

4
15/06/2016

During the planning of our Texas trip we soon realised that it was preferable to stay out of city centres, and as long as you had a car with decent GPS getting places was pretty easy. As Fort Worth blends into Dallas we chose to stay on the opposite side of the bigger city and this Best West was situated conveniently. The hotel of course is furnished in the typical Best West style, bedrooms were clean and sufficiently furnished, bath/shower arrangement worked properly (and didn't wash the floor every time as some do) The desk front staff were all very helpful in recommending places to eat, pretty back roads to drive round and a nice touch was the the coffee machine in the lobby was set up to work all day. I do like a coffee in the evening but not enough soft chairs in our bedroom to have it there. Wifi worked well in the lobby but nice to say it did in the bedroom too, which does not happen everywhere. This was the last of several Best Wests we stayed on this trip and I really was getting a bit tired of the sparse nature of Best West breakfast, In this hotel that ran to no bagels, no cream cheese and indifferent bread. After a couple of days we just stopped eating it but unfortunately the nearest chain bagel house was about 15 minutes away, a bit too far. Otherwise if you need to stay in this corner of Fort Worth I recommend the place highly for clean rooms and functional facilities.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like for you to stay with us again. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"As Advertised"

4
14/06/2016

When we booked this hotel we thought it was a bit pricey for what we got. We later found out it was full for 2 of the 3 nights we were there and so rates were up. The hotel was very clean and the service was excellent. The complimentary morning breakfast offering was a nice surprise. Not only do they offer the usual "continental" items but they have a nice selection of hot breakfast items: waffles, bacon, eggs, biscuits, etc. The only negative we have about this property is that the pool was closed without any realistic explanation. We have noticed in our recent travels that many establistments are posts "no swimming allowed" in their pools. It could be the added expence of pool maintenance or the liability costs going up. We enjoyed our stay and will plan on staying at this property again if/when we travel back to Fort Worth - but we leave our bathing suits behind!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your review. I apologize that we did not meet your expectations. I am pleased to hear that you enjoyed our breakfast. I apologize for the inconvenience of the pool being closed, as it was closed due to repairs needed due to losing water in the pool. As a result it lost chemicals to the pool and the city of Ft. Worth had came by to inspect the pool for the summer and they official closed the pool until all issues were fixed. We have since fixed all issues and had the city re-inspect the pool and they allowed us to open back up for the season. If you are in the area again, please give us another chance to meet your expectations. Have a blessed future!!!

"Acceptable stay"

3
12/06/2016

This hotel did not meet my expectations in terms of quality of room, hotel, and brand. I would definitely select a "BW Plus" instead of this hotel if I need to stay in Ft. Worth again. Hotel staff is excellent but the rooms needed to be remodeled and the design of the hotel is antiquated.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777. Again, thanks for sparing time and have a very blessed future.

"OUTSTANDING!"

5
06/06/2016

This Best Western was outstanding over everything. They need to teach other hotels how to be like they are. Friendly, clean, easy, quite, great room, great breakfast. The hallways were even white glove clean. Will be back again.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your wonderful review. That means the world to us. We take pride in providing superior customer care as well as a clean and quite hotel. We are so glad you enjoyed your stay and we look forward to you staying with us again. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Great Staff! Welcoming Hotel"

5
03/06/2016

Stacey, Millie, & Rick have been wonderful! They have been beyond accommodating! Every staff should care this much! Clean rooms, fridge, microwave. GREAT VALUE! Highly recommended! Close food and gas stations, great amenities! I really can't say enough about how wonderful the staff at this location is! I wish all hotels had this kind of hospitality! It feels like home!!!!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"The best Best Western!"

5
01/06/2016

I loved this hotel and would stay again if I'm ever in the area. The staff went way out of their way to be helpful and courteous. The rooms and entire hotel were super clean. Everything was above average in quality.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your review. We are so glad you enjoyed your stay. Our entire staff take pride in going above and beyond for each of our guest, to make their stay wonderful. We have an awesome housekeeping staff that provides you with a very clean hotel. We look forward to you staying with us again next time you are in the area.

"Simply wonderful!"

5
30/05/2016

Couldn't have asked for a better stay! Staff was friendly, helpful and welcoming. They all seemed to truly enjoy taking care of people. Our housekeeper Jessica did a great job keeping things neat and tidy. Breakfast was one of the better ones I've had at a hotel with many choices. We even spent time in the pool which was also nicely kept. Would definitely stay again and recommend to others.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last SIX years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Best ever stayed at"

5
25/05/2016

Nice, Clean great breakfast friendly staff.right off highway easy to find. beautiful setting. Great shower and Rooms is really nicer than most. can't say enough, just really nice place and staff so helpful with directions too

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind review. We enjoyed having you staying with us. We are so pleased that you enjoyed your stay and all the amenities. We are in great location with easy access to our property. Our entire staff takes pride in providing superior customer care with clean rooms. We are now the winner of Certificate of Excellence for last SIX years!!

"Everything was perfect..."

4
19/05/2016

We've already been to this hotel last year and this year everything was perfect again. The staff is very friendly and the rooms are clean and quiet...Breakfast was good and we loved the stay as last year...

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
You are one of the real good guests, who are eager to appreciate hard work and encourage other's good work. So that we are motivated to give better and better services each time. Thanks for the better words for our cleanliness and our property. That is because of our integrity and pride in our services. Thanks for your generous words. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last FIVE years 2011-2012-2013-2014 and 2015. Please, keep us in your prayer to get strength and maintain this quality. Also, accept our sincere thanks for sparing time and have a very blessed future. We hope to see you soon.

"SUPER Hotel Stay"

5
15/05/2016

Very luxurious stay at a very reasonable rate. Extremely clean and well appointed furnishings. Staff was efficient, helpful and friendly. The breakfast was extensive with a variety of hot and cold dishes and beverages. Excellent Internet connections. The manager, Millie, was awesome, as well!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for choosing to stay with us and for your wonderful review. We take pride in keeping our hotel clean and up to date. We have made many changes to our breakfast, and we are glad you enjoyed it!! We look forward to you staying with us again, next time you are in the area.

"Business Trip"

5
11/05/2016

I stayed at this hotel for 1 night and enjoyed the stay. The beds are comfortable and the rooms are clean. The hotel smelled fresh and the staff were very courteous. The price for the suite was very reasonable at the state rate. The location is convenient and located near several restaurants and Walmart for shopping.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your time in completing a review regarding your recent stay and share your experience at our property. Thank you for choosing us- while you had many hotels to choose from. Thanks again. Our staff enjoys each and every guest- as if you are our extended family member and friend. Our House Keepers take pride of clean rooms. We always try to provide consistent and most superior service to our entire guest Your business is very important to us. We value your feedback. By suggesting us how we can improve, you are helping us deliver a superior experience for you and other guests in the future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Great value, staff, and location"

5
10/05/2016

We were in town with family for a 3-day weekend event. We chose the Best Western based on rates and Trip Advisor reviews. Since the rates were so much better than other name-brand choices, I frankly was not expecting much more than the barest of accommodations. I was more than pleased with all that was offered to our two families. The staff went to the extra trouble of assigning an adjacent room to family arriving a day later. I know this isn't always going to be possible if they are fully booked, but they found a way to honor our request, as well as cleaning that room first, and allowing early check-in. So it seems that their motto was "if we can, we will." I cannot begin to adequately express the friendliness and competence of the desk staff. As far as our room, we were in 106 which is right off lobby and breakfast area. At first I was worried that the noise would be horrid with people check-in and check-out at the front desk, and people at breakfast.. Not a peep was heard. We opened door to go to breakfast and was shocked at the noise level which was non-existent until opening door. Amazing. I will request this room in the future. Room had everything we needed: coffee maker, refrigerator, microwave, iron. Hotel is close to many fast food choices, as well as across the parking lot to Waffle House. But you have adequate offerings at the hotel's breakfast. And the coffee is excellent, and I found it was available all day and into the evening. Throw in fresh baked afternoon cookies, and you start to understand the appeal. This will definitely be our choice of lodging n the future, and carries our recommendation .

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you so kindly for your wonderful review. We are proud to make our guest feel comfortable and make sure they enjoy their stay. All of the staff from management to maintenance take pride in making our guest feel like they are part of our family and feel right at home. We are so happy that you and your family enjoyed your stay, as well as the accommodations. We look forward to you staying with us again next time you are in the Fort Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Weekend stay"

4
03/05/2016

The Room Was Very Accommodating Comfortable beds and had sofa and lounge chair. Hotel has fitness center, Pool and has a nice spread for breakfast. Would definitely stay again. Convenient to downtown Fort Worth.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your wonderful review. We are so glad you enjoyed your stay in our suite with a sofa and lounge chair. I hope you were able to use the fitness center and the pool while you was here. We are happy you enjoyed our breakfast, as we have added many new items to our breakfast. We hope to see you again, next time you are in the Ft. Worth area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"special treatment"

5
01/05/2016

We only had a few hours to get to the hotel and sleep and then go back to TCU and work. We had to leave before the 6:00 AM breakfast, but a wonderful young lady made sure to have breakfast a little early so we could eat . We were so greatful it was a wonderful full breakfast... Thank you Best Western

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last FIVE years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Friendly staff and comfy bed"

3
24/04/2016

The lady at the front desk was very friendly and helpful. The room and bed were very comfortable except for the artificial room deodorizer smell. The shower was great but the towels were thin and scratchy and we almost ran out of TP since it was never replenished even though it was almost out the first day we were there. If you want to plug your phone in next to the bed, you have to unplug either the light or clock. Breakfast was disappointing.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your review. I am glad you shared with us the few issues with your stay as it is a learning tool for us to improve. I will get with the housekeeping staff to improve on washing of the towels and replenishing the TP. We have made a few changes on the breakfast. I will work with my staff with presenting it better and making sure it stays stocked at all times. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Excellent place to stay!"

5
12/04/2016

My husband and I stayed here for 2 nights while he was interviewing for jobs in the area. We arrived at midnight on our first night with no reservation but that didn't stop Sabrina on the desk from being very kind and helpful when getting us booked in. Our room was very clean and comfortable. Some of the fresh towels in our room were arranged into the shape of an elephant which was neat and made us smile after a very long day of traveling. Should we ever need a hotel in this area again we'd definitely come back here.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for you wonderful review. We are so glad you chose to stay with us and you enjoyed your stay. All our staff take pride in providing superior customer care and clean rooms. We are so glad to be able to put a smile on your face with the towel elephant. Hope thing went well with your husband's job interview. Look forward to you staying with us again!! With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Great motel"

5
09/04/2016

MY FAMILY AND I WOULD LIKE TO THANK ALL THE TEAM MEMBERS AT BEST WESTERN FORTH WORTH ON HWY 820 N THEY WENT BEYOND WHAT THEY HAD TO, THEY WORKED WITH US DAY TO DAY ON OUR ROOM KNOWING WE DIDN'T KNOW What was going to happen with my father that was life flighted to hospital. He had a major surgery, every one was kind, thoughtful,friendly, respectable. We highly recommend this motel if you are in the Fort Worth area. Team members Gm: Stacy Pendleton Front desk manager: Ricky Willis Night auditors: Sabrina and Millie House keeping: Julia, Teresa, Alyssa, Cassie, Jessica Maintenance: Jason

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind words. Our entire staff wish your father and the entire family well wishes. We will continue to keep each and everyone in our prayers. Please come and stay with us again, next time you are in the area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Great Experience"

5
23/03/2016

We stayed here for the Ft. Worth Stock Show. They were extremely accommodating to our group and gave us a great rate and made sure our rooms were together. Had several good places to eat within walking distance. Had a good free breakfast. Large parking lot. Friendly staff.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for taking the time for your review. We are glad you enjoyed your stay while visiting the Ft. Worth Stock Show. Glad you enjoyed all our staff and the breakfast. We are located in area close to restaurants and shopping with in walking distance. Look forward to you staying with us next year when you return to the Ft. Worth Stock Show!! With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Good stay!"

4
22/03/2016

Overall it was an accommodating stay and the service was quite nice! The free hot breakfast in the morning was excellent! Additionally, the free WIFI was fast and easy to access. I would return next time I am in the area!

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last FIVE years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Best Staff EVER"

5
18/03/2016

The hotel was perfect in all respects but the desk clerk was exceptional. I wish I knew her name because she should have a customer service award! Great Hotel from all standards such as design, cleanliness of entire hotel and great location.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your kind words. Our staff takes pride in treating our guest with up most respect and like they are family. Our housekeepers takes pride also in providing clean rooms and the management makes sure we keep up with the design. We look forward to you staying again, next time you are in the area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Best Stay this trip"

5
18/03/2016

The most gracious desk clerk you will ever meet. She was friendly and accommodating. The hotel was PERFECT. We had 2 rooms and we did not have any complaints. Everything was wonderful. We did not try the breakfast however since we were meeting family at I-hop.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for taking the time in posting a review on Trip Advisor. I want to thank you for your kind comments. We do take pride in providing superior customer service and clean rooms for all of our guest. Thank you for choosing to stay with us and we look forward to you staying next time you are in the area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Great quick stop for a layover"

5
17/03/2016

We stayed over for a flight connections. The shuttle was super convenient to get to the hotel. We did notice if you were flying out the next morning the shuttle capacity might be a problem as the May not have space if you need to get there in time. Over all it was great , breakfast was good room was fine.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for responding and reviewing us on this great website. each and every Review is our Life enhancing experience. Thanks for appreciating the varieties and quality of our Breakfast. We have upgraded our breakfast. We have added Hot breakfast, more fruits, more sandwich selections, etc..24 x 7 welcome coffee in lobby is added feature with welcome cookies. Please keep us in mind next time you visit Ft. Worth. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Nice Hotel close to NAS-JRB Ft Worth"

5
03/03/2016

Stayed at this hotel recently as daughter was reporting in to Marines at NAS-JRB that evening and next morning. Easy access to get to base with extremely helpful front desk staff. One minor glitch with an iron was quickly taken care of by front desk staff. Nice accommodations. Will use again when back in area.

"PERFECT Restful Stay"

5
01/03/2016

Staff here are courteous, helpful, professional, and go the extra mile to make your stay great. Room was immaculately clean. The king bed room has a recliner, which my wife loved as she nursed our son throughout our stay. The breakfast was well stocked. We 100% recommend staying here!

"Long Drive"

4
29/02/2016

Driving back from El Paso to Dallas, too tired to make it back. Found this location convenient right off the highway near White Settlement. The rooms are clean and the location is very convenient, there is a waffle house right by the hotel and other shopping and fast food locations.

"Great Staff!"

5
26/02/2016

I stayed in a ground floor room of this hotel. The room was clean and comfortable. However, it is the staff that stands out, notably Front Desk Manager Ricky Willis. Mr. Willis was most helpful, courteous, and a pleasure to interact with. One can tell that Mr. Willis is very experienced in the business and loves his job.

"We got there late but it was lovely."

5
21/02/2016

We arrived late (around 10:30) and the clerk was very pleasant. The room was clean and had lovely comfortable queen beds. The sheets were soft and the shower was strong enough to get shampoo out of thick hair. We didn't have time to check out the pool (outdoor) but breakfast was terrific. Scrambled or boiled eggs, bacon, sausage and what appeared to be turkey bacon. Biscuits and gravy, waffles, muffins and even croissants. It was one of the best stays I have had.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for taken the time to post a review about our hotel. We are so glad you enjoyed you stay and had a good rest on the comfortable beds. Happy that you enjoyed the breakfast, as we have made many changes to our breakfast. We now serve a hot breakfast, with eggs, sausage, bacon, biscuits and gravy on a daily basis. We also have cereals, oatmeal, grits, pastries, Texas size waffles. If you are returning to the Fort Worth area, please come back and stay with us!! With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Texas trip"

5
21/02/2016

Very clean hotel, all necessary amenities, courteous staff and conveniently located next to major roads and shopping. Everything about this hotel was top notch. Large, well supplied room with plenty of space for everything.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for the wonderful review. We are happy that you enjoyed your stay. We all take pride in providing each and every guest with excellent service and a clean hotel. I am pleased to hear that you feel our hotel is top notch!!! That means a lot to our staff. If you are ever back visiting the area, please come back and stay with us again. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Great place to stay!"

5
10/02/2016

We were in town for the Fort Worth Livestock show and Rodeo. From the point of check in to the check out the staff was extremely helpful. The rooms were clean and roomy. This is a great place to stay! Would recommend it to anyone.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for the wonderful comments. Our entire staff want to provided a superior stay from beginning to end. We take pride in doing this and providing clean rooms as well. We are so thankful that you chose to stay with us. We are glad you enjoyed your stay and look forward to having you stay with us again next time you are in the Ft. Worth area. God bless you, Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Pleasantly Surprised"

5
29/01/2016

Rooms were great. Very clean an spacious. Tastefully decorated. Comfy bed, lots of pillows! Coffee pot could be larger, but free breakfast made up for that. The air fresheners were VERY strong and perfumery. Overall it was a great stay and a great value for the money. Would certainly stay here again.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last FIVE years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Very comfortable and quality staff"

4
26/01/2016

This was a very nice place to stay. The rooms were quite and clean with comfortable beds. Staff was very good at making our stay worry-free. We stayed during the Fort Worth Stock Show and Rodeo which made the hotel sold out each night. This caused parking to be very tight, which needs to be addressed. We will probably stay here next time we are in DFW.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for the compliments. Thanks for taking time and posting nice review. We all team members are equally take pride in our services. We wish to see you in person and thank you in person when you are at our hotel. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Excellent Stay"

5
26/01/2016

This hotel was a great place to stay. The room was very nice, with coffee pot, refrigerator, and microwave. Comfortable bed. Very clean. We stayed to attend the stock show and rodeo, and this was a great location. Waffle House next door. Hotel has free breakfast though.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your wonderful comments. We are so glad you enjoyed your stay and the amenities in our rooms. Glad you had a good nights rest on the comfortable bed. Our staff takes pride in keeping our property clean and new looking. We want our guest to feel like they are staying at home. We look forward to seeing you again next year during the stock show. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"not the best"

3
13/01/2016

Breakfast and room was not the best. I'm not sure why they serve bricks for biscuits and have huge spa tubs that take up half the room. Ours was a nonworking one at that. The vanity area was small and had to use side of spa tub to lay out clothes and personal items.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you the time in posting a review. I am sorry we did not meet your expectations. Thank you for the comments because that is how we learn where we need to improve. We are in the process of changing over our breakfast menu and who we order our products from. We are also in the process of having the whirlpools looked at so they are working correctly and if they are not we will be having them removed from the room. Please give us another chance, next time you are in the area. With Warmest regards from The Best Team of Best Western Fort Worth Inn & Suites

"Great and clean place to stay"

5
04/01/2016

My husband and I were exhausted after a very long drive. The young lady at the front desk did her best to help us choose a place for dinner so we could relax. She was also working the next morning when we checked out. She was friendly and had a fun sense of humor. Our room was very comfortable and clean. I highly recommend this hotel.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
We appriciate your positive feedback and value your opinion. Please, call us at any time- you are in Fort Worth. We will make sure that your next stay is better than the first one. We are surrounded by all the fast foods at walking distance, We are also winner of certificate of excellence for last five years. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"A very good hotel for the price"

5
02/01/2016

In reviewing hotels, price and location must be taken into account on how great the hotel was. For the price and location this hotel rates an excellent. rating . I was looking for a hotel in a specific location that offered a free breakfast and price was a significant factor. I received all of what I was looking for plus great service from the employees.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your time in posting a review regarding your recent stay and share your experience at our property. Thank you for choosing us- while you had many hotels to choose from. Thanks again. Our staff enjoys each and every guest- as if you are our extended family member and friend. Our House Keepers take pride of clean rooms. We always try to provide consistent and most superior service to our entire guest Your business is very important to us. We value your feedback. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Nice Hotel"

5
29/12/2015

The front desk auditor was extremely helpful and friendly. Rick I believe his name was. The breakfast was great and the helpful staff was ready to help in any way that they could. We will definitely be staying here on our trips to Fort Worth.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your wonderful review. We enjoyed having you stay with us and I am glad you enjoyed your stay. Glad you enjoyed the breakfast and the staff. We all take pride in providing superior customer service. We look forward to you staying with us again next time you are in the Fort Worth area. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Very nice hotel in a great location."

4
23/12/2015

We stayed here while visiting family over Thanksgiving. The rates are great IF you watch for them . Our suite was nice. The hideaway bed was hard for the girls. Breakfast was nice, but the undercooked tater tots were awful. Staff was very nice. One thing though, check your receipt and have them to print off instead of email. We stayed an extra day and was told we'd get the same rate, that didn't happen.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for taken the time to post a review. I hope you enjoyed visiting your family over the Thanksgiving holiday. I am not sure if you have our location mixed up with another, as we do not serve tater tots at our location. If you come back to the area next time you are in Ft. Worth please choose to stay with us. Have a Merry Christmas and Happy New Year!!!! With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Excellent Value for the Price"

5
18/12/2015

Love this hotel. I have stayed here annually over the past 8 years and it has been great each time. Very clean, great breakfast, in room wifi worked quickly and easily. Can't beat the quality for the price. The staff is also very helpful and professional.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thank you for your continuing business, that means the world to us!!! We enjoy having you stay with us like always, as you are part of our family. Thank you for all the wonderful comments about our property, as we all take pride in providing a clean and wonderful stay for all our guest. Look forward to you staying with us again next time you are back in Ft. Worth!!! With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Thank You"

4
12/12/2015

I was having a pleasure trip and as I am a Best Western employee, I booked an employee rate. Despite that, I was very pleased with your hotel and took a lot of innovative ideas that your property uses in attempt to adopt some of these things to mine. Keep up your excellent work.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Christopher T, Thank you for choosing to stay with us. I am glad that you enjoyed your stay. I'm excited that you took back some innovative ideas for your property. Hope they work for you as well. That's what it's all about, member helping member!! We look forward to you staying with us again, next time you travel in the area. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Needs more updating"

2
09/12/2015

This hotel has some updates to make it more modern but truthfully if you look around, it's still quite outdated. I expected more of a new look. Also when you check in they require an unexpected $80 damage deposit. What? That's insane - haven't ever had to do that before. The gym is minimal and equipment is the cheapest quality I've ever seen. No floor mats or cups for water. The breakfast was good. Beds were hard and not comfortable.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Let me start by thanking you for your review regarding our property Best Western Fort Worth Inn & Suites. We are very sorry that we did not meet your expectations. Your comments and feedback on our performance are useful and shall be passed on to the appropriate staff members. Also, your feedback is very much appreciated and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your patronage and hope you stay with us the next time you are in Fort Worth. We look forward to your return. If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777 # 511. Again, thanks for sparing time and have a very blessed future.

"Best motel for the cost"

5
03/12/2015

The motel was clean and everything worked well. The staff was efficient, courteous and helpful. The motel was close to highway construction, but conveniently located and quiet. It was the best motel we have stayed in for the cost.

Stacy P, Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
William A., Thank you for taken the time in posting a review. We enjoyed having you staying with us. Thank you about the wonderful comments about our property, as we all take pride in making sure that it stays clean and up to date. Each and every staff member makes sure that they go above and beyond to make sure our guest enjoy their stay. Please come back and see us next time you are in the area. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"A pleasant stay, as always"

4
02/12/2015

We stay at this location a couple of times a year while visiting family, and once again we found the employees to be polite and helpful, the room clean and stocked as it should be, and the continental breakfast fresh and delicious. We don't think about staying anywhere else. It can't be beat in its price range.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Barbara S. Thank you so much for the kind words. We enjoy having you stay with us each time you are in the area. You are like part of our family. As always we take pride in treating and serving our guest in the upmost respect. Look forward to seeing you again!!! Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Super friendly place!"

5
01/12/2015

Hotel was very clean and staff was super friendly. The breakfast was good and fresh every morning. Have no complaints at all. We enjoyed our stay and if we visit the area again we will be staying here.

Stacy P, General Manager at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Thanks for reviewing us. We take great pride in both hearing from the guest and in responding to our guests. Rest assured, we all team members do read all reviews and comments, both positive and negative. Please, always feel free to provide compliments or comments or suggestions, whether you like us or otherwise, Our commitment to you is the same– To provide innovative, superior customer care at an unmatched value. That's the satisfaction guarantee we have promised to our guests since 2003 and it will always remain true. Thanks again for taking the time to review us. We genuinely appreciate it, and will be waiting for your nest stay. Just give us a call @ 817-246-8777.

"Very good overniter!"

5
29/11/2015

This is a very nice, clean, comfortable hotel. The location is convenient to downtown Fort Worth hospital district where we were headed the next morning. The area has places to eat and to get gas. There is easy access to Loop 820 and onto I-30 to central Fort Worth. We would definitely stay here again if we needed a night over in the area. The staff were very helpful and courteous. We also loved the delicious cookies that were available the whole time we were there! Very reasonable rates!

"Nice"

5
20/11/2015

Nice, clean and comfy. Love the bible open on the desk. Staff was amazing!! Breakfast was the typical decent hotel hot breakfast but the staff and the hotel make up for that. Would defiantly stay here again!

"Over night stop on our way to El Passo"

5
16/11/2015

After a long day of driving from West Memphis, Ar. our stay here was just perfect. Upon checking in we were recognized as a BW Diamond member. All staff members were very friendly and helpful. Had a relaxing and enjoyable meal at the Italian restaurant next door. Our room was very nice, the hole complex has a relaxing feel. The breakfast was nice and the area was very clean. Would defiantly stay here again. Wish more Hotels ran by the standards in place here.

"Business Trip"

5
16/11/2015

Very nice and clean property. The staff were polite and courteous. The best thing I liked about the room was that when I first walked in, I noticed a Bible laying open to Proverbs on the desk. What a very nice touch!!!!!!! God Bless...........

"Great Place for Business."

4
15/11/2015

Nice and well maintained property. The staff were very polite and helpful. The room was spacious and clean. Free cookies in the evening were a nice touch. Great Italian restaurant next door called, Mancusos. There's also a Waffle House and a gas station/convenience store on property. I would recommend this place to anyone and especially for business.

"Private get away"

5
13/11/2015

I enjoyed my stay at best western the staff was very polite an well mannered the rooms was well priced an cleaned, if you come to Fort Worth you must stay at this hotel. It's placed in a very quite an out of the way for peace an quite time with family or friends

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Guest Stephen D Thank you for your wonderful review. We all take pride in our hotel and treat all our guest with the up most respect. We are so glad that you chose to stay at our property. You are correct we are in a great location away from all the traffic and busyness of Fort Worth, with many restaurant's and shopping around us. Next time you come back to Fort Worth please come back and stay with us. We look forward to you staying again. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"very nice stay"

4
10/11/2015

Very nice stay the staff was great very helpful. Not a bad drive to TMS . Had a great weekend would stay here again. Great price for the rooms. Enjoyed the race and the weekend. Had a Sonic right down the road so I could have my Sonic drink.

"The worst case"

5
08/11/2015

We came to Ft. Worth to celebrate our anniversary and my wife ended up in the hospital for 4 days. The staff was excellent! They helped me call an ambulance and helped me with directions and other information I needed. Our room was great, clean and roomy.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Rusty B from Midland, Texas Thank you for your time in posting a review regarding your recent stay and share your experience at our property. Thank you for choosing us- while you had many hotels to choose from. Thanks again. Our staff enjoys each and every guest- as if you are our extended family member and friend. Our House Keepers take pride of clean rooms. We always try to provide consistent and most superior service to our entire guest The entire team would like to again wish you and your wife a Happy Anniversary. We are so sorry she was not feeling well and ended up in the hospital. Hope she is feeling better and doing well. We would love to see you both again next year on your Anniversary. Your business is very important to us. We value your feedback. By suggesting us how we can improve, you are helping us deliver a superior experience for you and other guests in the future. With Highest regards and Love and may god bless you all. The Best Team of Best Western Fort Worth Inn & Suites

"wonderful experience"

5
31/10/2015

Clerks at both check in and check out were friendly, warm, courteous. Lobby clean and inviting. Room was immaculate. Breakfast was delicious - Texas-shaped waffles were a delightful surprise. Would stay here again in a heartbeat.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Christi J from N Little Rock, United States Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last FIVE years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"GREAT ROOM"

5
27/10/2015

Stayed here for a business trip to Fort Worth, Tx. The hotel was clean and very nice. Fresh scent in room and plenty of towels and other amenities. Tjere is an outdoor pool, a business center, they serve a continental breakfast. Room rates are very compataible with other area hotels.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear jimmywilleford from San Antonio, Texas Thanks for staying with us. We are happy that you are one of the many many satisfied guests who takes out the time to comment/ compliments the good stuff. Pepole always jump to complaint, but only few like you recognize the good effort by good people. Please, let me know- when you will be here again, so that we can be ready to welcome you again. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"My family members and my wife and I"

5
26/10/2015

`We all enjoy the comfort and cleanliness of Best Western,and the breakfasts are very delicious. They all seem to be near the places we want to be during our stay. My family stayed Saturday night at the one in Fort Worth, Texas, and they enjoyed the experience very much.

"Great Value"

5
16/10/2015

I was pleasantly surprised and was very impressed with the room and staff at the Best Western. The room was very large and the hotel was very clean. It was only 15 min. from downtown Ft. Worth and it was very accessible.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Gilbert G from Richmond, United States Thank you for your time in posting a review regarding your recent stay and share your experience at our property. Thank you for choosing us- while you had many hotels to choose from. Thanks again. Our staff enjoys each and every guest- as if you are our extended family member and friend. Our House Keepers take pride of clean rooms. We always try to provide consistent and most superior service to our entire guest Your business is very important to us. We value your feedback. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Clean and Comfortable"

5
15/10/2015

Passing through and stayed one night. I was assisted by a very friendly, helpful staff. This Best Western is located in a very convenient place off the interstate. The hotel was clean and comfortable. Would definitely stay again.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Jonathan H from Winnsboro, Louisiana Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last FIVE years. Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all our team members. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Best Regards from The Best Team of Best Western Fort Worth Inn & Suites

"Kid Friendly! Mother Approved ?"

5
05/10/2015

I had a very nice and stress free stay at this Best Western location. I have little ones and they sure accommodated us very well. We were greeted with cookies!!! The beds were very comfortable and the room had all the amenities we needed. I loved that the manager was super nice and allowed us some extra time by the pool. We all got to make our own Texas waffles (kids loved it). It is very close to Walmart and many nice restaurants. I will definitely be visiting this hotel again. The staff are very sweet and I felt very welcomed! Thank you for a great stay! This is now our new home away from home.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Guest Jennifer A from Corpus Christi Thank you for the time for posting a review about your stay. We are really happy that you enjoyed your stay and it was stress free. Glad that you had a good nights rest on the comfortable beds. We a glad you enjoyed spending extra time at the pool!!! All our staff enjoys being friendly and helpful to each and everyone of our guest. You are very correct we are close to many restaurant's and Wal-Mart within walking distance. We enjoy having you and your family staying with us and look forward to you staying again, next time you are in the area. With highest regards, Stacy Pendleton - General Manager and all staff members

"Friendly and helpful staff"

5
04/10/2015

The staff were very helpful and friendly. The hotel itself is in a good location and there are a few dining options within walking distance. The room was large and the bed comfortable. The breakfast was good for a continental breakfast including cereals, toast, biscuits and gravy, muffins, waffles, juice and coffee. The breakfast food was being continuously replenished.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Guest Jason H from Lower Hutt, Wellington, New Zealand Thanks for responding and reviewing us on this great website. Each and every Review is our Life enhancing experience. Thanks for appreciating the varieties and quality of our Breakfast. We have upgraded our breakfast . We have added Hot breakfast, more fruits, more sandwich selections, etc..24 x 7 welcome coffee in lobby is added feature with welcome cookies. Please keep us in mind next time you visit Ft. Worth. Warm Regards, Stacy Pendleton- General Manager and all staff

"Business"

3
03/10/2015

Hotel staff is friendly and helpful. Rooms are nice but not enough electrical plugs when you have to plug in several items to recharge. Breakfast is not acceptable unless you want some cereal. If coming from the South it is easier to take exit 5 and go under the underpass and turn left. Chilis close by for a restaurant.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Guest Michele G from Abilene, Texas Thanks for choosing us while you had many choices. So, we start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites. Thanks to the positive Guests such as you, we are proud winner of Certificate of Excellence Award from TripAdvisaor.Com for last FIVE years. We appreciate your patronage and we would like to greet you in person again during your next stay with us. Again, thanks for sparing time and have a very blessed future. With Highest regards, Stacy Pendleton- General Manager and all staff members

"Friendly staff no issues here"

5
21/09/2015

Was greeted by a friendly face at the front desk upon arrival. Was actually able to have a nice short conversation with front desk staff. When room was booked it was for a king without me realizing I had do so. It was changed to a double for my son and I without any hassle. We even joked about the situation, what a great experience! Thank you

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear Guest Teddi11 from Minnesota and Level 2 Contributor to this site. Thanks for your time to post your review on this great site. We always have tried and will be trying to accommodate any reasonable request at no cost or minimum charges. That way- we all are winners and all are happy. Our staff has the hospitality in their DNA. That DNA has earned us a Prestigious awards of HALL OF FAME from TripAdvisor.com. (Five years in a raw) Thanks again for your openness in resolving the issues. With love and regards Hemant Pandya and all the smiling staff.

"The Buhrmanns"

4
21/09/2015

The room was large and well appointed and clean. The staff was excellent, desiring that we have a good stay at their hotel. The only things that were less than excellent were the lighting in the room was not adequate in the sitting/TV area and the television was missing reception of some of the channels it was supposed to provide. Had we stayed longer I feel certain the staff would have addressed these issues and corrected them.

HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review
Dear guest Glenda B Thanks for your time to post your experience. Because you keep us informed, we fix the issues right away. You are correct in your judgment that, we would have fixed the TV channels which were effected by weather the night before. The lightings will be improved at our next UPGRADING project for sure. We are winner VERY PRISTIGIOUS award OF HALL OF FAME by this great site Trip Advisor.Com (five years in a Raw) Please, visit us again, spread the good words and like us on Facebook. With Regards and love Hemant Pandya