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Best Western Pier Point Inn

85625 Highway 101, Florence, 97439-8501 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (541) 997-7191
4.5 / 5
1785 Avis Tripadvisor
REVENIR_AU_DEBUT
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Hotel advantages

Activities

Horseback riding
Jacuzzi
Swimming pool

Hotel services

Buisness Plus equipment
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Sauna

Room services

Balcony or patio
Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points

Activities

Horseback riding
Jacuzzi
Swimming pool

Hotel services

Buisness Plus equipment
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Sauna

Room services

Balcony or patio
Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators

Description

Nestled on the tranquil banks of the Siuslaw River, our hotel is a coastal gem waiting to be discovered. With the spectacular Oregon Dunes and the vast Pacific Ocean right at our doorstep, you're in for an adventure like no other. Explore the charm of Old Town with its delightful shops and delectable dining options, just a short walk from our doorstep over the historic Siuslaw Bridge. The flavors, crafts, and culture of the coast are yours to discover. The excitement doesn't stop there! Nature enthusiasts, you're in for a treat. From fishing in the pristine river to hiking through the lush wilderness and kayaking along picturesque waterways, there's an outdoor adventure for everyone. When you're ready to unwind, our hotel welcomes you with open arms. Take a dip in our indoor heated pool, luxuriate in our hot tubs, or melt your worries away in the dry sauna. Fitness buffs will appreciate our well-equipped fitness center. And don't forget to fuel up for the day ahead! Our full hot breakfast will have you ready to tackle whatever adventures come your way. Just a quick note, we don't have an elevator, so you'll have a chance to burn off those breakfast calories. And for your furry friends, we offer a limited number of pet-friendly rooms. Come experience the best of the Oregon Coast with us – where breathtaking nature, delightful town life, and relaxation converge for an unforgettable stay. **A $100 refundable deposit is required at check-in**

Activités

Customer reviews

4.5
based on 1785 guest reviews
Excellent
1023
Very Good
493
Average
150
Poor
71
Terrible
48
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"OUTSTANDING customer service!"
Debbie B, 02 Décembre 2024

I love this little town and this hotel. I have stayed her about 3-4 times now. It overlooks the river and the town is so cute and safe. They do a really great breakfast and omlette station. The breakfast ends at 10:00 and I strolled in at 9:55 and the sweet gal had almost everything packed up. But she was so sweet and gave me the nicest greeting and made me feel so welcome and told me she would be happy to make me an omlette. Then someone else walked out of the back and she was so friendly and kind and greeted me with a huge smile and a very outgoing welcome. They both made me so happy on a Monday morning. Many employees would have turned me away and I would have understood. They both offered me french toast and coffee and a yogurt parfait. Jamie and Lynn were perfect. My omlette was DELICIOUS! At 10:02 another couple walked in and were so disappointed that they missed breakfast but Jamie and Lynn would not hear of it! Again, they greeted them with a loud and fun welcome and got to fixing their breakfast. These ladies are stars and they are delivering a great product but more importantly following through on every promise. Well done ladies and keep up the good work. We need more Jamie's and Lynn's in the world. Can't wait to come back! Debbie Braden Senior Sale Executive American Fidelity

"Good breakfast, Great breakfast staff!"
Jack R, 17 Novembre 2024

The beds here are comfortable, and we never heard our neighbors. The breakfast here is great! All of the morning staff, Jaime, Eve, Lyn, and Kevin were all chipper and friendly, and a great upbeat morning group! We have stayed here before, and will definitely stay again.

"Adequate, except for mobility challenged"
Molly56A, 27 Octobre 2024

This place is a mixed bag. Nice tucked away location with private balconies that have views of the town and river, good beds, very helpful staff, great breakfast options, including made to order omelets, waffles, and steel cut oatmeal with all the fixings. On the flip side, none of the lamp base power plugs or usb-s worked well. The property is older and has nothing but stairs to everywhere—three flights to anywhere—including vending machines and the pool and hot tub—so those features are denied to the mobility challenged. They need to add an elevator. If you have mobility issues there are only two rooms that they will reserve for you and the one we had, 235, has a toilet so low that even a person without mobility issues had trouble getting on and off it. They provided a shower chair and the bath had a handheld shower, which was great, but the shower area was curiously lacking a vertical grab bar for standing entry and the tub rise was even higher than mine at home, so word to the wise for those with knee or hip or back issues.

"Love this hotel!"
Linda M, 17 Octobre 2024

This Best Western is absolutely wonderful! The room was nice and had a beautiful river view. We knew the hotel did not have an elevator, so we were able to get a room on the parking lot level. Many of those rooms have a couple of steps, but our room (234) had a ramp. Perfect! The front desk clerk (Lorenzo) even offered to help us with our luggage if we needed. The breakfast is a treat, complete with an omelet station. The breakfast staff is very friendly and helpful. The breakfast room also has a beautiful view!

"Good hotel in Florence OR"
Tamara M, 15 Octobre 2024

We spent a very nice weekend in Florence. The breakfast cooks Jaime, Lyn and Eve were excellent. The receptionist gave us a government discount. We stayed in a wonderful hotel. Highly recommended. We didn't mind the rain at all. Thank you Pier Point crew.

"Great view of Florence and the river"
BuzzyBelly, 13 Octobre 2024

This is a great spot overlooking the river across from downtown Florence. Our room was huge with sitting area and dining table. The bed was super comfortable and the pillows were perfect. The bathroom has two sinks, one outside the actual bathroom so two people can get ready at once. Made to order omelets for breakfast made this one of the best breakfasts we've had at a Best Western.

""Plus" or not, it's still a BW"
797denisr, 06 Octobre 2024

Lovely views from river view balcony rooms, but the balconies themselves are in need of serious cleaning & repainting as they are pitted with dirt embedded into the railings. Complimentary breakfast includes a custom omelette station & BW's signature DIY waffle making irons. The breakfast staff is extremely friendly, but a bit too loud for first thing in the morning for my taste. There is no elevator on premises, & the carpet on the stairway to my riverview room was unraveling. It's not bad for a BW, but it's still a BW.

"Best FREE breakfast"
AmandaBrumbley, 01 Octobre 2024

The BEST Omelets! Staff was a breath of fresh air. Simply lovely!! Great Sauna. Fitness room was an added bonus. Staff was so kind to our furry friend. Felt like an extension of home. Room and Pool was sparkling clean. For the value, this hotel cannot be beat in Florence Oregon!

"Great service, and breakfast. The hotel was very busy at the time, but the front desk assistant was exceptional!"
Sightseer08542134526, 30 Septembre 2024

The location was great, and within walking distance to a few good restaurants! Service was great too! The rooms are about ready for a little updating, but clean and comfortable. The staff was very helpful, efficient, and also dog friendly!

"Very nice BW"
Steven B, 22 Septembre 2024

We've stayed in many BWs and this is one of the nicest. Very friendly and attentive staff. I had a very good interaction with Teresa at the front desk and she was especially nice. Our room was large and very clean with a super comfy bed. The room had a great view of the bridge, harbor and old town across the river. Breakfast was very good with made to order omelets, biscuits and gravy, and all kinds of other treats. Everyone was so friendly. Admittedly, our room wasn't inexpensive, but our experience made it worthwhile.

"A gem overlooking the river just south of the quaint town of Florence."
danandlois3, 17 Septembre 2024

Our stay at Florence Best Western Pier Point Inn was an enjoyable stay. The breakfast was by far the best we had staying at lodgings on our trip around Oregon. Having made to order omelets was a special treat by a super friendly staff. The check in person was very accommodating, signed us up for a bonus points offer and suggested places to dine in Florence just over a bridge on the waterfront. The rooms have views of the river and the town of Florence. I would definitely recommend a night here if traveling in the area.

"Incredible breakfast staff and food at a great hotel!"
April L, 14 Septembre 2024

BEST BREAKFAST STAFF AND FOOD!! This is our second time staying here and we will return again and again. While the hotel is nice, one of the reasons I want to return is because the breakfast staff and food is phenomenal! The omelette's are so good and are made right in front of you. The ladies have a happy energy like I've never experienced at a hotel. They had glowing smiles and were so sweet and friendly. They made you feel welcomed. (This world needs more like them) I noticed several other guests complimenting these ladies on their awesome energy too. As we were leaving breakfast we chatted with another couple and they too loved the ladies cooking. I went back in and requested names as I wanted to do my best to recognize their extraordinary energy that made guests light up. They were Lyn, Jaime and Eve. I hope a day doesn't come when I show up and they are not there! Please recognize this great staff! Also I wanted to mention the young man that was cleaning rooms. He is a hard worker and did a great job. Our room was SO clean. When I stepped into another room being cleaned and saw him scrubbing away, I wanted to get his name too and mention how immaculate the rooms were. His name is Balin. Lastly, there was some extreme rains while we were there and Garrett checked on us to make sure all was ok. Just a wonderfully attentive staff! I can't say enough! 10 stars if that was an option! Very happy stay:) The views are so pretty too!

"A bit of a disappointment for a Best Western."
178sabinef, 08 Septembre 2024

Stayed at the BW Pierpoint Inn on our way down the coast. We do like to frequent BW hotels and have had good experiences. This place, however, did not hit the mark. The room, which had two queen beds, had only one nightstand for one queen bed. The other queen bed had none, even though there was enough room to fit one in. The room at $250, was dark, stuffy and outdated, painted over popcorn ceiling and sticky floors. A bathroom you could hardly move in, due to the door being in your face. The coffee maker had a part missing, so we were not able to fix our coffee in the room, but had to go to the lobby. Built in breakfast was ok, big plus was the making of individual omelets, by a very friendly cook. According to my husband the check in person was grouchy and unwelcoming.

"Such a delight!"
BLC4X, 06 Septembre 2024

My one night stay was beyond my expectations. Felt like a pampered guest and can't wait to go back. The staff were so professional. The view of the river, the waterfront, and the bridge was wonderful. My room was just what I was looking for. Hotel is obviously well-managed and cared for.

"Great breakfast. Warm pool."
Venture09238456499, 03 Septembre 2024

I would've given a higher rating but there were a few issues why i couldn't. Breakfast bar is great. Omelette station and oatmeal bar really nice. Pool was warm which was pleasant and the sauna was nice. Hot tub fine but small. The window in our specific room was clouded and so you couldn't see out but only on one side which was sad because it was a room with a view of the river. I mentioned a couple other things in my survey response to try and help ~ because of those things i couldn't give a higher rating. The fitness room had a really strong noticeable offensive smell, otherwise everything else was fine. Also ~ be aware of any charges for water if you ask for more water during an extended stay beyond one night and what you are given as free complimentary in a little bag upon check in as a gold crown special member.

"Stop on an Oregon Coast trip."
donnier, 02 Septembre 2024

Clean room. The vinyl flooring could use some repairs as many of the "planks" had spots that were sticking up. Beds were comfy as were the pillows. Note for folks who don't like leaving the door open for cool air - the rooms have NO AC. We opened the door and turned on the ceiling fan while we went to dinner and the room was comfortable by bedtime.

"Very nice hotel and pricey"
303rochelles, 29 Août 2024

We were fortunate to have a room overlooking the river. My daughter had stayed there previously with her two children, and their room didn't have a view. I guess one has to ask for a room with a view. We got warm cookies on arrival. The little deck off our room was so nice to sit on and look at the river. There are no elevators and lots of stairs, so be aware of the need to climb stairs especially two flights to get to the pool and hot tub. Great breakfast with omelets to order.

"Close to Old Downtown"
john s, 28 Août 2024

Window view of the river and old downtown. Breakfast room has big windows and a better view of the same. We stayed in a handicapped access room with a nice walk in shower. Easy parking and handicapped ramp access. Ice machine was down a flight of stairs.

"Porch Lights won't turn off!?!?"
Mark T, 26 Août 2024

Old tired hotel that needs a complete make over. Worst part was lights on the porch cannot be turned off and shine all night. We didnt' want to use the outdated loud AC unit and wanted to sleep with window open for fresh air. You are forced to pull the blackout curtain which blocks all airflow. The Breakfust Buffet represents the worst of sustainability practices and so wasteful it is cringeworthy (but I guess the type of guests doing the free food trough routine don't care unfortunately).

"Clean and quiet place to stay in Florence with a good breakfast"
Sara M, 24 Août 2024

Close proximity to the Oregon Dunes. Great breakfast selection including an made to order omelet station. Lots of lactose free and gluten free things to eat which was important to us. We chose a river view and it was nice to wake up and enjoy a cup of coffee on the balcony overlooking the view.

"Excellent to disappointing"
B6117, 22 Août 2024

This place seems to be a roller coaster ride from excellent to disappointing. I loved the location because I like to view the birds on the tidal flats enjoying breakfast while I'm eating mine. The quality of food seems ok to me-my husband liked his omelette and I liked my French toast. The staff is friendly and very helpful-now the disappointing part-I dropped a glass of wine on the floor and went to clean it up. I found the cloth I used came away very grimy. I looked and could see dust bunnies under the bed and the white threshold between the bathroom and the bedroom was gray...for that price cleanliness could be better.

"Skip it"
carrie m, 19 Août 2024

Whole place outdated and rather run down and overpriced for what you get. Out of the way from town and nothing within close walk. View obstructed by overgrown trees. Mattresses worn. Bathroom caulking lifting, patched and dirty. The breakfast was nice ( no friut) and the kids enjoyed the pool. Overall felt very dingy

"Great view, downhill from there"
nutmeg8629, 12 Août 2024

Rooms are partially updated but don't appear to be a full remodel and the exterior is quite dated. No A/C. Old tile, dirty grout and walls in the bathroom. Overall room was clean these are just dated/old things. One bed was broken - serious sinking in the middle and very loud. Hotel was packed and staff was struggling with the basics so we didn't ask for a room change or notify them, but yikes they've got to replace that mattress. View from our room was the highlight! Breakfast was a madhouse so we left. Staff we interacted with were all nice but appeared overwhelmed by the busy summer weekend. Overpriced for the quality.

"Uninspiring hotel"
Anupam N, 11 Août 2024

The hotel is well located but the rooms are uninspiring. Our entry door had paint missing with gashes. Inside the bathroom floor was moldy dirty and the walls had cracks with plaster peeling. The bed sheet was the most crumpled sheet I have seen at a hotel. Internet was fine and the A/C controls worked fine. We would have accepted the shortcomings if it had not been priced at a premium over other hotels in the area. We paid close to $300 for the room.

"Great location for near sand dune tours"
Misty J, 03 Août 2024

The hotel is great. The only thing is if you have problem with stairs, you will want them to know before you check in. We do not so it was okay. We hade to carry luggage up/down a couple sets of stairs, but we were in the back of the hotel with a great view. The rooms are very comfortable and the location is good. We would stay here again.

"Great Place to Stay in Florence, OR"
Ed L, 24 Juillet 2024

We had a wonderful 4-day stay at Best Western Pier Point Inn in the beginning of July, 2024. It was a delightful experience, and we won't hesitate to return. Our room was very clean and we had a beautiful view of the river and charming Florence from the balcony. We enjoyed the large pool, hot tub and fitness room down the hall. The best part was the delicious, fresh and plentiful breakfast with the best breakfast crew we've ever encountered. My three adult children and myself were greeted warmly every morning by Jaime, Eve and Lyn. They kept all the food hot and restocked, accommodated every special request, and provided helpful information on things to do and see while visiting Florence. For example, they gave us a recommendation for a fun hike by the Hecata Head Lighthouse. For many reasons—and definitely for the wonderful staff—we will look forward to staying here again.

"Coastal accommodations"
Barry C, 09 Juillet 2024

The views of the river are spectacular! It's just across the river from Old Town! And the breakfasts are tasty—- best omelet I have ever had!!!! Very nice and clean hotel rooms! The staff is friendly and very helpful! And just down the road is the Oregon Sand Dunes area— amazing!

"Best Western is always enjoyable"
elizabethwal700, 02 Juillet 2024

Only thing i didn't love was because I prefer rooms on the ground floor there are several sets of stairs to walk up/down in order to get to the pool and hot tub.

"Gary Rocks!"
Chase P, 30 Juin 2024

I'm giving a 5 star review in large part for the service. My gf and I drove in after a flight from Eugene at 2 am. Gary, the employee working the front desk, spent 30 min diligently working to resolve an issue with our booking. I cannot speak highly enough of Gary! He saved us from sleeping in our car and could not have been nicer!

"Poor value"
Shasheemee, 26 Juin 2024

Rooms need maintenance attention, dead flowers in planters, scrambled eggs mushy, breakfast needs to be fresher and better quality. Omelette station is ok, coffee is weak.

"Corporate greed at it's finest...."
Vmodrak11, 14 Juin 2024

Well kids, what we've got ourselves here is a case of corporate greed at it's finest. For a whopping $322.77 I got the worst room in the entire place. I knew online when I purchased it that it was the last room available. What I wasn't expecting is the rate to be so high because it was the very last room. I thought it was because it was one of the best. I was put in room 538. In the second building. Down 3 or 4 flights of stairs. The view out of my room is a staircase. The room is really tiny and has a toilet that runs for a solid 3 minutes after it slowly flushes. Wallpaper peeling off in the bathroom. No balcony, no sliding glass door, no privacy if I leave the window open. This room is absolutely no where NEAR being worth the money I paid for it. This is a $90 room at best. The hotel very much advertises as river front. And most of the rooms are. But apparently weather you're staying in a nice room or a crappy one that's a maze to get to. They're going to charge you too dollar for it. Total ripoff.

"Location, staff, excellent, decor and fittings in need of overhaul!"
Dr W, 12 Juin 2024

Great location, great staff but tired. We had a room with view over the river which was nice. The staff were amazingly friendly, but it's an old building and it's showing its age. The bathroom was extremely tired. Shower curtains are the work of the devil and should be treated as such, and the bottom of the bathroom door looked like a bear had been trying to get out. Breakfast was good as was host. Not sure what else there is on offer in Florence but I doubt much so this is probably as good as it gets.

"Excellent Customer Service"
thumbsuptour, 12 Juin 2024

The staff at this hotel is top notch! We had a couple of maintenance issues and they were resolved right away. The breakfast is excellent with an omelette station and waffle maker. The breakfast crew checks to make sure everything is stocked and people are happy. Amazing views of the Siuslaw Bridge and river from our room and breakfast room. The hotel itself is slightly rundown but the excellent employees make up for that.

"Great hotel be it for business or with family"
LeftCoastRN, 08 Juin 2024

This hotel is a gem in Lebanon, Oregon. From the beautiful garden and koi pond area, the heated outdoor pool, free breakfast that is beyond buffet style, to the large and soundproof rooms. The restaurant is a pleasant surprise of chef cooked food at a reasonable price. The employees are helpful and appear that they enjoy working there. Free EV charging too.

"Worst experience at a Best Western"
Tisha L, 28 Mai 2024

Aside from the breakfast staff, I was very dissatisfied. Immediately following check in I went to the room with both of the key cards and they didn't work. I couldn't unlock the door. As a result I headed back to the front office and was told that I must've erased them by having them close to a device. This was impossible as the cards had never left my hand or the sleeve at the point. I went directly from the lobby to the room. We also had the same occurrence multiple times resulting in the cards being reset 3 times. This is far from a customer issue and your office staff should never be inferring that it is. The room was very unkept. There were dirty floors throughout and the grossest was the bathroom floor. I had to bring in my own cleaning supplies and scrub down anywhere my family would touch. Toilet was extremely dirty, especially around the base. Not to mention it was SO small. I didn't realize they made toilets that small except for preschools. The mirror was streaked, everything was covered in dust including the ice bucket and coffee maker. It was clear that the last time it was painted there wasn't a drop cloth used as there was also paint splatter on everything in the bathroom. As I wiped things down myself the paint splatter came off relatively easy, which leads me to believe that things are NOT getting wiped down regularly. There was limited hot water every morning, which we thought was very odd for a hotel, and no water pressure. The shower would go from a trickle to a stream and back to a trickle making it difficult to bathe. The ceiling fan hadn't been cleaned in who knows how long so we didn't turn it on in fear of the dirt and dust being flung into the air. TV was dusty, including the base and the cable box. Fridge was not clean. One of the beds in the room was broken. Not sure what the issue was, but when you'd lay on it you'd sink to the floor on one side. We would wake up rolled to the far edge, close the floor as well. The back patio was dirty, there was no working light and the vegetation around it was well overgrown. Nobody would choose to be on that patio, except that we needed air at times and it was our only option. The site advertised a fitness room which didn't exist and a restaurant that we were told hadn't been active since before COVID. It's time to update your amenities and stop selling the hotel on features that are not even valid. Last, but definitely not least, and the worst from my perspective, was the smell. The room reeked of mildew. We would smell like mildew when we left the room. The pillows and bedding reeked of mildew, resulting in my hair smelling like mildew as well. There was a VERY full damp rid bag hanging in the bathroom, under the sink, so it was very known by the hotel staff that there was an issue leaving the question why not at least change out the bag? All of our belongings continued to smell once we left as well. Overall, I am extremely dissatisfied with this experience and will never return nor recommend this location to others. To charge the prices that you are, false advertising amenities that don't exist and blaming the customer for "erased" key cards, you should be ashamed of your service. It was the worst experience I have ever endured with Best Western. I truly hope that leadership is made aware and I strongly encourage an attempt to remedy these issues and the reputation of Best Western.

"Impressive"
spete88070, 26 Mai 2024

We loved our stay at this super friendly and accommodating hotel. Every experience from making the reservation to checking out was excellent. I stay at quite a few high end hotels every year and my experience with this friendly staff easily aligns. Super clean, comfortable and accommodating- I highly recommend this hotel.

"Don't do it"
barnesl510, 24 Mai 2024

Nice view. Staff needs retraining on ADA instead of speaking loudly across the dining room to tell me my service dog is not welcome. Everything has a lot of stairs and no elevator. Water temperature fluctuates. Cheap $3 Walmart towels for over $300 a night! Supposed to have a restaurant but it was still closed way past covid.

"Excellent place to stay in Florence"
jaymartin2024, 24 Mai 2024

We had a lovely room with a balcony overlooking the river, The hotel staff were great, and gave us a good recommendation for a Thai restaurant that we enjoyed. The complimentary breakfast included good coffee and omelettes made to order, as well as other good options. We will stay here again.

"Great experience"
V697ALkatiem, 15 Mai 2024

Really beautiful hotel. Best Best Western I've ever stayed in by far. They do fresh omelettes daily. Amazing view of Florence just sat at my 30 minutes because it was such a beautiful view. They have a small waterfall when you arrive. The staff are lovely and welcoming

"BEST BREAKFAST"
799desiraem, 13 Mai 2024

They had chefs making custom omelets. They had a ton of different options on other breakfast foods too.

"Relaxing stay with a nice river view"
Mickee111, 30 Avril 2024

Easy to find. Had a balcony with a view of Old Town and the Siuslaw River. The room was nice and the bed was comfy. Had a problem with the TV, but the staff quickly came and fixed it. The breakfast included a custom-made omelette and views of the river. I would stay here again.

"Nice location"
Chann2u, 28 Avril 2024

Nice location. Great view of the harbor. The breakfast and made to order omlets were great. There were many people that stayed at the hotel so the attendants had a hard time keeping up with the breakfast. The overall stay was about an 8 out of 10.

"Jennifer is the best! Great little Hotel!"
Josh F, 31 Mars 2024

The graveyard shift front desk employee, Jennifer, was fantastic! I was in Oregon on business and had booked my room earlier in the day, I wasn't able to get to the hotel to check in until after 1am, most hotels would just cancel your reservation or give your room away after midnight. But I called ahead and Jennifer made sure that didn't happen, and after a very long work day she made sure I had a nice comfy bed to sleep in. Jennifer is the best! I would definitely stay here again if I'm ever in the area. All hotel staff that I had interactions with were kind and courteous, all were extremely helpful and went above and beyond wherever they could, Jennifer in particular. Also, the room was shockingly nice, it was a nice surprise because the hotel is a pretty old building.

"Really nice hotel with nice views"
RoadWarrior71, 03 Mars 2024

Our family really liked this hotel. It's old but has nice views across the river to old town Florence. They have a pool and a couple of hot tubs (all indoors) and a decent included breakfast. The hotel is on Highway 101 and after you pass old town Florence, you cross a bridge and the hotel is on your left. If you're so inclined, a 10m walk across the bridge puts you in charming old town Florence. Service was excellent. Don't miss the dunes. If you drive another 3-5m south on Highway 101, you can access the park on the right. Climb up the dunes and you'll have a great view of the Pacific Ocean.

"River views, Amazing Breakfast, and Close to All The Good Stuff"
lefrancis2024, 26 Février 2024

This place is amazing. It's tucked away at the end of the bridge in Florence and overlooks the Siuslaw River. The amenities are great like the indoor pool and hot tub which also overlooks the river! The breakfast is insane. It's continental and has an included made to order omelette bar!

"Tired room, needs some work."
barryp922, 15 Janvier 2024

Room was well worn. But also maintenance issues like light bulbs needing replacing and empty shampoo container. On the Plus side the staff at the front was friendly and the breakfast was well above average for this type of accomodation. I appreciate that they take pets but as usual with a pet you seem to get stuck with the poor room. Thankfully no stinky carpets.

"Great staff"
Chris H, 06 Janvier 2024

super clean! fantastic staff! have stayed here before and will stay again. they helped us get rooms next to each other, very nice people here! the Oregon coast is just beautiful! this property looks over the Florence harbor and Old Town.

"Do Not Use This Property"
Frustrated122923, 31 Décembre 2023

Poor customer service by staff. Domestic dispute in guest room next door that was handled horribly by hotel staff. Had to change rooms at 11pm because of potential threats to family including a 3 year old.

"We had a great stay"
Travellingteam, 28 Novembre 2023

We loved it. Beautiful clean room, comfortable bed and pillows, spotless bathroom and a great view to top it off. Had a great swim in the pool after a long day in the car. Breakfast was very good with a lot of choices. I would highly recommend The Pier Point Inn.

"Thanksgiving getaway woth son and puppies"
malusua, 28 Novembre 2023

We had an excellent time in this hotel. Great location, clean rooms and very helpful staff. We stayed with our puppies and everything was great. Very close of many attractions and Florence have a lot to offer in restaurants close to the hotel.

"Florence, OR is beautiful!"
debbiemM199IX, 02 Octobre 2023

Very friendly staff. Wonderful view of river from most rooms and indoor pool. Sean makes an excellent yummy omelet to start your day! Rooms were clean and beds comfy. Teresa was very helpful at the front desk with updating room/stay data. Florence is a beautiful city. Hope to come again!!

"Great Amenities"
cherylcatchpole, 22 Septembre 2023

This is a wonderful property. It has some age but we keep coming back because of the staff, the pool and hot tub, and the view of the river. They serve a made to order breakfast that was delicious! My grandkids live this hotel!

"Old, run down a bit and over priced"
c7redneck, 31 Août 2023

Paid $250 for a room that cost double what surrounding hotels were yet got a room much smaller than a normal BW room and with no view of the river. Never again this location. Just two people in the room yet we had a little trouble getting round each other. Cramped! For $250 low season on a week day I expect at least a normal hotel room if not one with a view.

"Total waste of time"
tiffanygrunzel, 28 Août 2023

Made a reservation- had confusion numbers, an email the day before stating “see you tomorrow” and showed up to have no room, and me no where in the system to be found. No accountability or responsibility taken by the hotel or it's admin office and I was given a list of hotels in the area and told “good luck” at 10pm on a Friday night.

"Good View, Pool, and Breakfast, but Underwhelming Room"
Lightning21, 26 Août 2023

We had a two queen balcony view room. The room had a nice view of the river, bridge, and Florence itself. It also had an extra sink outside of the bathroom which was nice, even though it was slow to drain. They had a good breakfast with omelets to order. Internet speed was 10.2 mbps download, 0.99 mbps upload, and 41 ms latency. It had a nice indoor pool area. However the bathroom was small. The toilet was very small, and featured an undersized seat. It was better suited for potty training a small child than for use by an adult. The shower head and valve were both worn out. The bathroom smelt bad. There is no elevator or AC. The two queen bedroom only had one nightstand. Our room key stopped working twice.

"Not my favorite"
Vicki D, 25 Août 2023

If you like stairs, this is the place to go. The hallways are designed in a maze with stairs, going up and stairs going down. It was a very strange floor plan. The omelette was good for breakfast. My husband liked the warm cookies.

"Awful!"
Vicki K, 24 Août 2023

Terrible! Our room was in the BASEMENT! (we were not told this when we booked). There is NO elevator and NO one to assist with luggage. When we inquired about this at the front desk, we got a shrug. I have emailed BW two times and messaged 2 times and have received no response. Best to avoid this property. Customer service at all levels is non existent.

"Worst Western would be a better name!"
nicoladimoglou, 18 Août 2023

We have just returned from a fantastic American road trip and stayed in lots of hotels throughout our trip - this hotel was, by far, the worst. It looks likes a prison and feels like a prison! We had booked a balcony room with 2 queen beds and had decided to stay for 2 nights to recharge our batteries. I had visions of sitting on the balcony with a book, soaking up the view -this was not to be. We were allocated a lower ground floor room (never a good sign!) by the curt and unhelpful receptionist. She was evidently less experienced than other staff, but had a superiority complex. She was vague as to where the room was so we had a lot of walking around the annexe to try and locate it. The lower ground floor external corridor was filthy with bins overflowing with rubbish. When we entered the room we were hit immediately with the smell of damp as well as the smell of a great many dogs. The room was so dark and gloomy with a grim concrete-style ceiling and prison grey walls. It was hugely dated. there was a big patch of damp over the bath. The balcony was filthy with leaves and dust and was, in my opinion, unusable as it was enveloped by large trees that blocked out light as well as any view whatsever. Complaining to the surly receptionist (she was not American and did not have the American 'eager to help' approach) got us nowhere. I tried contacted our UK agent but with the 8 hour time difference this was difficult. The room was so unpleasant I even contemplated sleeping in the car! The following morning I complained again and whilst the surly receptionist said no, we could not move, another sweet girl intervened and said there was another room we could move to after 16.00. This second receptionist we later noted, also cleaned the rooms and was very hardworking. The second room we were offered was also on the lower ground floor and smelt of damp, but there was not the smell of dogs and, even though the balcony was still grubby, it was not shrouded with trees so there was a bit of a view. This made the room somewhat lighter. I would avoid this hotel like the plague and, in fact, the town of Florence was one of the least attractive on this fantastic stretch of coast. It was too far from the sea and had an industrial air about it.

"Best Western Pier Point Inn"
B382DMbridgets, 14 Août 2023

What a great hotel. We are just sorry we were passing through and couldn't stay longer. Check out the view from the breakfast dining room. Special made to order omelets for breakfast. Beautiful waterfall out front.

"Great location, great breakfast and amenities"
RoadWarrior71, 13 Août 2023

Great location on US 101 on the lake. Because it's on a hillside, you'll have to go up and down stairs to get to the room, pool, lobby, etc. Great view of the lake from the rooms, pool, and from the breakfast area. You can also look across the lake to old town Florence with shops, restaurants, a bakery, candy store, ice cream store, etc. Plenty of free parking and I saw that they have an overflow lot as well. If you're motivated, you can walk across the bridge to old town Florence. It's probably around half a mile. The rooms are older but they fit in with the Florence ambiance. They have nice hardwood floors and the countertops have been updated to granite. They also have a safe, microwave, and fridge. Service was great, the breakfast was very good and there was a lady that made omelettes to order. Only con was that the remote didn't quite work. We could not get the channel guide button to work so you had to flip through channels to find something.

"Great stay"
rienaj, 03 Août 2023

We stayed for 1 night. It is an older hotel, however beautiful view of the river. Close driving distance to the town (just across the bridge and on the other side of the river). The room was clean. The pool and hot tub are indoors however it's a few flights of stairs down. There are no elevators, to our room or to the pool (if there were any, the staff did not tell us). Check-in and check-out were fast and easy. The breakfast was amazing! Made-to-order omelets and they were delicious. It was a great place to stay for 1 night on our road trip up the Oregon Coast.

"SARAH IS THE BEST! Great place, great breakfast and staff."
Explorer50315574057, 30 Juillet 2023

Writing to compliment Sarah at the front desk who went out of her way for me when rooms were limited and I got a better location than we thought would be possible. Also, all stafff were great and breakfast yummy, rooms very clean. Thank you!

"BW in Florence is solid"
BoiseID999, 11 Juillet 2023

We screwed up and booked the wrong date but they still got us a room with no problem. Great stuff. Room was a little small but very clean. Good beds for a good night sleep. Bathroom clean with a rust stain in the tub but that was it. Breakfast had an omelet bar included with your stay. All in all, a good stay at a good price.

"One of the BEST Best Westerns"
Canzo316, 08 Juillet 2023

BEST Best Western we've stayed at yet! Beautiful location and beautiful hotel. Outside room access. Clean and comfy rooms. Our room hard wood, which I loved. The breakfast was so good and you could order omlets.

"Just book it!"
Missmartini32, 07 Juillet 2023

Firstly, I was not expecting Florence, OR to be as cute and romantic as it was so that elevated our enjoyment of our stay more. The parking sucks, but they can't do much for that since it's on a hill. Beds were comfy, staff and breakfast excellent, and views were SO good. You won't be disappointed with your future stay here. Just book it!

"Don't waist your time. "
Jessica L, 07 Juillet 2023

This Best Western has its own policies not the same as the other Best western Hotels. No room to work with customers. The staff here is rude. Untrustworthy management. Just don't do it. Driftwood shores is way better.

"Not horrible but not amazing"
oconnorm32, 29 Juin 2023

Our room had a great view…felt like we were in a treehouse unfortunately out little balcony was dirty with debris, dirt and spider webs so we didn't really sit out there. We had our dog so we liked the balcony for him regardless. Inside the room the baseboards were dirty and the chair and foot rest were ripped and stained.

"Great experience"
Rachel V, 06 Février 2023

We had a very nice stay. The staff was amazing and friendly. Our room was clean and very nice. We especially enjoyed Melissa, Siarra, and Shawn. Shawn made the best omelet's. The staff was very helpful in recommending restaurants for us to try. Everyone was friendly and we enjoyed laughing with them. We would definitely stay there again.

"Comfortable for a short stay"
Exploration800402, 02 Février 2023

Located right on the highway, the rooms were quieter than expected. Our room with a balcony was spacious and comfortable with a nice view of the Siuslaw river. The included breakfast was okay if you just want food, nothing to write home about. Staff was courteous and friendly. If you want to be away from the center of town, this is it. If you prefer to be able to walk to the restaurants and shops (especially in the winter), recommend choosing a hotel across the river. Note that if you have an electric vehicle, there is no place to charge and you will need to find one in town, of which they are all very very slow.

"Over priced and horrible view"
amandasH3517DC, 05 Janvier 2023

Since Me and my husband live in Florence locally, they made us pay a $300 deposit which was really kind of insane since the rooms were only half of that. Stayed two nights and on the morning we were checking out, we got a call from the front desk at 9:30'am telling us that they needed to come in and check the Wi-Fi box on the back porch. Even though the wifi was working fine and we would be leaving in 2 hours. They proceeded to disturb us and knocked on the door stating that they needed to check on the room for our deposit even though we weren't even ready to leave yet. We felt rushed out of there and I would think the 300$ Deposit would be evidence enough that the room would be fine. Very rude and disrespectful! Also, the view sucked and it wasn't worth the price of the room let alone the deposit!

"Great stay"
jtf1056, 01 Novembre 2022

Stayed 2 nights and enjoyed it. Loved we could access our room from the outside. Loved the the hardwood floors. Clean and the breakfast with the made to order omelets and the well stocked other choices was really nice. The view was a nice plus. It was dark and I did miss the entrance the first time through.

"Unexpected night in Florence"
Scoobysnackyum, 17 Octobre 2022

We drove to the coast for a day trip and decided to stay the night. Room 355 is dog friendly with a great view. It was clean with a fridge and microwave. We were pleasantly surprised with made to order omelettes with their complimentary breakfast. The view in their lobby is very nice. Staff provided toothbrushes, toothpaste & mouthwash. Only criticism is the toilet seat is a bit small. Will stay again.

"I love this property. I will come again because we do every year. However, the property itself need some upkeep"
Shanna80522, 13 Octobre 2022

We come every year, and the service is always outstanding, which is why we choose this hotel. Normally we do Holiday Inn as we travel quite a bit. The beds were very uncomfortable and actually changed out, the pool/sauna obviously needs maintenance and I am really hoping a restaurant will come in and lease the space.

"Great one night stay"
LisaMNUSA, 23 Septembre 2022

We missed the turn to the hotel in the day light, but found the way right away. If you are coming in the night, study the map first. We could see the rive and bridge from our room. The view is beautiful. The room was comfortable and clean, we had a good night sleep. The breakfast was good. We liked omelette, it's limited one per person. I also had some oatmeal .

"Overlooks River"
8abug, 07 Septembre 2022

Easy to miss turn into parking lot especially at night. Parking spaces are small due to limited area. Reception was very nice. Our room, luckily, was on the ground floor as there are no elevators. The beds were comfortable and room was clean. The internet buffered a lot then shut down so no streaming. Walls were very thin - so hope your neighbor doesn't get a phone call at 5:30 am of which you can hear the whole conversation.

"Very nice hotel across the Siuslaw River from Florence"
northernk, 03 Septembre 2022

So technically this hotel is across the river from Florence, in an unincorporated town called Glenada. But, it has great views from this side of the bridge of the old town area, though many of the balcony's do have limited views of the bridge itself, as the lobby breakfast area building sticks out blocking that part of the River. Regardless it's still very picturesque and quite enjoyed sitting out on balcony in morning and watching the river and the birds and the light come out even on a cloudy cool morning. Balcony was kept clean which is nice and the hotel itself is very nice. Lobby and breakfast area nice including a omelet person on this morning. The room was very updated and cleaned and comfortable with nice fridge and most of what one could need. I been saying this but like all hotels now they are a bit on the high side on cost, making up for last couple years i think, but still very nice stay and enjoyable.

"Stairs!!!"
Angie D, 14 Août 2022

We would stay here again. I reserved 3 rooms - 1 King with sofa bed (no balcony) and 2 double queens. I gave this hotel a 3 out of 5, because 3 means “average”. There was nothing WRONG, per say, and the staff and complimentary breakfast foods were GREAT, but I wanted to note a few things for other travelers. 1) STAIRS, STAIRS, EVERYWHERE! The lobby is up a half-flight of stairs from the breezeway (where you temporarily park while you check in). My parents are not in the best shape (both need knee surgeries) and their room (458) was down 2 flights of steep stairs and then when you got to their floor you had to go UP 4 stairs that were like the front porch to their room. My family and my sister's family stayed in rooms 129 and 125. Those are in the wing of the building to the right of the lobby breezeway, down one flight of stairs like you might see at an apartment building. 129's balcony view of the river was fully blocked by a bunch of trees. 125's room had a partial view of the beautiful historic bridge. My sister had 125. It looked like there were 2 wheelchair accessible rooms in the whole complex, and they were only accessible because of a long ramp system that led up to them. Tip: if you don't want to deal with a bunch of stairs ask for rooms with a balcony on the 2nd floor in that separate-from-the-lobby wing. There are still the 5-6 steps to the lobby, but it's only about 4 steps to your 2nd floor room. And they're probably with better views. 3rd floor would be better for views. If you don't mind stairs. 2) This is the only hotel in Florence that has an indoor pool. With a beautiful view. 2 tiny hot tubs and a dry sauna. So it books up early. And if you or your kids like to swim-it's fantastic! 3) This is an old hotel. They have remodeled, but some things need more attention than a coat of paint. Like how the time behind the toilet along the floor in room 129 is denting into the wall. Like the Sheetrock needs replaced. Or the door in the bathroom of 458 has white paint peeling off, revealing the original 80s brown door. 4) The king rooms with no balcony (400 rooms) are beautiful and spacious. They have a great view of river with big windows that open. No balcony needed! And you can get adjoining rooms. The bathroom has a little alcove with the sink/mirror accessible if someone is using the toilet or taking a shower. But the tub/toilet room has hardly any space. The KING bed was comfy. The pullout sofa bed was fine. 5) The queen beds were NOT comfy (129). And the bathroom is all-in-one with a fan that did a poor job of keeping the steam circulating. The entire countertop was wet with “dew” from the steam from the shower, and the whole room felt damp (even after leaving the sliding glass door open.) My swimsuit never dried and my denim jacket felt wet after hanging in the closet for 2 days. 6) Staff were helpful and friendly, made-to-order omelet on the weekend delish.

"Couldn't Be Better"
srblack1960, 11 Août 2022

Our stay at the Pier Point Inn was my 15th hotel on a crazy 84-day around the country road trip. We have seen the entire range of hotels, the good, the bad, the ugly. The Pier Point Inn was by far the best experience out of 15 hotels so far. The hotel appears recently renovated and everything is well thought-out and nice/clean. The staff is just amazing, from check-in to the amazing breakfast experience with a view. I'd highly recommend the Pier Point Inn to anyone staying in Florence...and while I'm at it will put in a plug for the Waterfront Depot for dinner, great place.

"A trip to the Redwoods."
Buddy N, 07 Août 2022

We arrived at the hotel with no reservation. Cameron the young man behind the counter was very busy with other guests checking in. He acknowledged me and told me he would be right with me. Working me in with the other customer he looked for a room. Only one left and a possibility for another if the person wasn't coming to occupy the room. Cameron worked and got everyone to a room. He said our room had two queen beds but it was a king. Letting him know when we found out he found a rollaway for us. This was his first night on by himself and he handled it very well. At times he was overwhelmed but worked thru it very professionally. I was very impressed with his work ethic. For a 22 yo he was great. He's a keeper. A BIG Thank you to Cameron. If we ever pass thru again I will book in advance to ease your work load.

"Best Hotel in Florence, Oregon, But Still Not That Great!"
Larry C, 26 Juillet 2022

Hotel lobby is really nice and parking is plentiful. But like most hotels, the rooms are what need the attention and not the lobby. Who cares about the lobby unless you plan to sleep there? The rooms are very small, well worn and not in great shape. All the rooms seem to have a balcony with a view, but some would have less of a view than others. No air conditioner but you DO NOT need one as the temperature gets really cool in the summer and at night you run the heater. Breakfast was ok but not great. Typical free breakfast, but not really free since the room was $250 for the night. Best place to stay in Florence Oregon, but there are plenty of other options along the way that are nicer.

"Very nice 2 night stay"
Camelback50, 25 Juillet 2022

We went to Oregon for a couple days at the World Track & Field Championships in Eugene. With all rooms around Eugene booked for the entire week we opted to spend a couple nights here and make the 80 minute drive to/from Eugene both days. Turned out to be a very wise decision. The hotel overlooks the river/bay and our balcony offered us a lovely view of Old-town Florence. Breakfast was ample with freshly made eggs, biscuits/gravy, waffles, oatmeal/cereal, various breads, muffins, fruits, juices, coffee, tea, milk. Staff was very friendly as well so the whole experience was great at Pier Point Inn.

"Excellent Setting and Stay"
Paulandjean, 18 Juillet 2022

We had a wonderful room looking out on the river. Depending on the location of the room, there may be stairs to navigate, as it was for us. It was a most pleasant stay, and we would definitely choose this hotel if we ever need a place to stay in Florence.

"Wonderful Stay"
Vici B, 16 Juillet 2022

Lovely property and wonderful view from our room. Spacious room and Comfortable bed! The Hotel staff is amazing and the breakfast was great. Nothing is perfect-one note, there is no elevator at this property. Definitely would stay here again.

"Lovely"
Rusty194, 14 Juillet 2022

Our room (don't know about others in the complex) had a multi-speed ceiling fan. With the door open (screen closed) to our balcony and the fan on low speed we lovely mornings overlooking Siuslaw Bay and the Florence Waterfront with coffee and biscotti. The rooms all have a northern exposure avoiding the heat of the day.

"Very Nice Location Near Florence Oregon"
Chuck1969VW, 05 Juillet 2022

Comfortable room, good, scenic location - across the river from town, and helpful, friendly staff. Parking was a bit of an issue, but everything else was good. Second floor location requires stairs. Recommended

"Great value!"
SunnyCaliforniaDays, 18 Juin 2022

We were nervous about this hotel because two nights prior we had a horrible experience at a Best Western in California. Perhaps we had slightly depressed expectations, but we were dazzled by this BW's condition, view, and staff. The room was clean and had a great view of the nearby river. Staff was super helpful and friendly - the manager's office was central and visible - maybe that had something to do with it. At check-in we were given cookies and also an order form for breakfast omelets - organized! Breakfast was much better than expected - many hot breakfast options (including waffle maker, hard boiled eggs, fruit). Made-to-order omelets were delicious, though a tad slow because they're so popular (also, personally wish mushrooms were an option). Lady making the omelets was super duper nice, even went to the kitchen to help when she heard a pan drop. Small nitpicks about our stay (nothing that would keep us from staying again): * The toilet kept running after flushing - had to tweak it to make sure the flapper closed - but kids don't know that * Shower hot/cold hooked up backwards compared to label - no biggie * It was a bit of a maze to get to our room from the parking lot - and no elevator

"Terrible Mattress"
bmeikle2022, 15 Juin 2022

The mattress in the hotel are terrible. You can see the impression of the many guest who have slept on the mattress. I came home with back ache that was so bad I had to go to my doctor. The breakfast was good!

"Birthday Trip"
TheRayParliament, 09 Juin 2022

My family and I enjoyed our stay at Best Western Pier Point Inn for my birthday. All the staff were welcoming and friendly. The breakfast was delicious and it included made to order omelets. We enjoyed the pool and hot tubs. Would definitely recommend and would come back if in the area!

"Best place to stay in Florence!"
Mark R, 08 Juin 2022

Beautiful views and proximity to Old Town make this the best place to stay in Florence. You can walk across the bridge to shop and dine. The morning breakfast includes freshly made omelets made to order.

"Should be better"
BoulderNut, 07 Juin 2022

Nice view of the water but facilities are in need of refreshment. Price at over $200 is high for value received. Nice staff and breakfast omelette was excellent. Paint chipping on walls and doors. Heating registers dark in need of cleaning or painting. Deck and chairs need cleaning. TV small. No facilities for charging EV. Hotel nearby had free charging, even for non guests.

"Friendly, Clean and Good Location"
leegosney8, 23 Mai 2022

The staff was very friendly and helpful. Good location for most activities. The breakfast was fresh, offered a good selection and there was someone there to make sure it stayed clean and filled. The room was spacious, clean and offered a beautiful view. Extremely satisfied with this hotel.

"Great view"
HonuJoe, 26 Avril 2022

Nestled on a hillside with a great view across river and beautiful bridge. Old town Florence is just across bridge with good eateries, coffee and tea shops along with eclectic shops. The hot breakfast at hotel is fresh and good. Very clean rooms and comfortable.

"Exceptional hotel"
Kristen L, 24 Avril 2022

This place is gorgeous! The room I was given had an exceptional view with a patio and seating. There were breakfast options! There was gluten free bread and other gluten free options, eggs, sausage, oat milk and even a selection of hot sauces. There was yogurt that wasn't Yoplait.They even had raw sugar, something I have to keep with me because so few places have it available. The dining area was gorgeous, with all the windows for that view. The pool was spectacular, again with all windows for a view of the water, 2 hot tubs along with a dry sauna. The room itself was spacious and fully accommodating. And the staff was exceptional. They were kind and accommodating and even helped me with a noise problem from upstairs.

"beautiful views, but some problems"
rosiecaper, 17 Avril 2022

The view of the river and the bridge from the room balcony was beautiful. Everything was clean, and the staff was really nice. The mattresses in our double queen room were really worn out, so we rolled into the middle all night. The pet area is a small Astroturfed section in the parking lot, and there is NO WHERE else for a dog to go. My dog thinks of Astroturf as a soccer field and wouldn't use it, so I had to drive her to a wayside each time (not safe to walk as there is no shoulder and fast traffic on the road).

"Great Views"
shelleymread, 20 Mars 2022

From the time we checked in with Lorenzo, to check out staff was very friendly and accommodating. Qe ended up getting a 2nd room for our teenage daughter because the rooms were small and didn'toffer enough privacy. However, our view was wonderful and Lorenzo showed us several options and was so patient. We would definitely stay there again. Also, great location and within walking distance to historic Florence.

"Great stay"
Traveling_Mom_Plus1, 20 Mars 2022

The room had a beautiful view! There was a mix up with our reservations and Lorenzo went above and beyond to make it right. The only thing I would recommend, bring a fan! The room got extremely hot at night. There is not AC unit (I'm assuming it has to do with being near a salt water river), just a ceiling fan which isn't enough. The hotel is just across the bridges from town which offers a lot of food options as well as grocery stores. The continental breakfast was great, a lot of options. All in all definitely would stay here again.

"Excellent place to spend the night!"
Adrock67, 15 Mars 2022

I've never had great experiences at Best Western, but it appears the brand has turned the corner on the quality and customer service side of things. We had two rooms for the night and we didn't have ANY problems during our stay. The rooms were nice and well appointed, the pool and hot tub were just right, and the great breakfast in the morning was a perfect ending. Thank you for being so kind and helpful during our stay. Can't wait to visit again!

"Great family stop"
Bloomie07, 21 Février 2022

We stayed here for the swimming pool. We brought out 7 and 8yr old overnight so we could spend the night and morning swimming. It's a great hotel to beat the winter blues in! The pool is perfect for younger kids, as it only gets to 4ft deep in the middle. The view of the river inlet can't be beat, plus there are 2 hot tubs and a dry sauna which is awesome for the adults.

"Good View"
Pauls_Travel_Tips, 14 Février 2022

The room was clean and looked remodeled at some point, though I noticed a musty smell as we walked in. Despite being on Hwy 101, the rooms are quiet and a nice view of the river and town. Beds are comfortable. Parking is decent. Breakfast was good with eggs to order or omelettes to order with options of sausage, ham, cheese, peppers, onions. Other breakfast options of sausage, breads and cereals. There was a fridge with a small freezer and a microwave also. Town is just across the bridge, so easy to drive to restaurants, but not so much for walking.

"Very quiet comfortable stay"
Phyllis H, 04 Février 2022

The room was large and very comfortable-the breakfast exceeded expectations with egg selections prepared right there-lots of options for breakfast-everyone was so pleasant-we were there for 2 nights-very quiet and enjoyed the view of the river

"Poor trip"
seanmuehlhauser, 21 Janvier 2022

Pipes clank inside the walls all night and drunks fight in the parking lot at 3a.m. and nobody would do anything about it including front desk or police. They said they hope the situation defuse its self and won't send anyone to help.

"Pet friendly"
Barista, 10 Janvier 2022

This is a super nice place to lodge. They allow dogs and with permission, cats in designated pet rooms. The breakfast room is beyond belief. You name it, hot or cold, and they have it, plus the employees are very friendly.

"Superb service"
Rick540, 13 Décembre 2021

The front desk staff and breakfast room staff are the best of any with whom I have had experience in the past and I have stayed at many Best Westerns over the years. The bed mattress is also exceptional.

"Best Western Pier Point Inn"
roberti819, 06 Décembre 2021

We always enjoy staying at this location looking over the river and the lovely personally made omelet for breakfast. Only disappointment was the restraunt was closed this time, however it was middle of December and mid-week so was lower on occupancy.

"Excellent breakfast varieties and wonderful breakfast team!!"
Patrick W, 01 Décembre 2021

Excellent. Especially for cook to order features. Personnel worked at the breakfast area were fantastic and cheerful. The varieties of food were exceeded expectation!!! The location was very convenient as well.

"Will be back to Pier Point Inn"
Tour44804700484, 29 Novembre 2021

I highly recommend Pier Point Inn. The rooms are spacious and clean. The continental breakfast is outstanding. The highest praise I have is for staff. They are attentive and professional. One person stands out - Don! Thank you Don for your speedy check in and offer to help us with our luggage.

"Amazing bonus"
mcolsondee, 22 Novembre 2021

Great sleep, great location, great view, great breakfast, it was such a bonus. Awesome vacation! I've never had the stay be as good as the destination. A really nice hot shower and breakfast to start your day after a great sleep, it was pretty amazing.

"Great Place to stay in Florence, Oregon"
djtatham, 20 Novembre 2021

This hotel was one of several we stayed in during a Mobile Covid vaccination clinic that travelled throughout Oregon. This was by far the best! Rooms were very clean and the view over the river was so nice. Staff could not have been better. Breakfast had so much to offer. They even had someone, usually Sam, making eggs to order. The hot tub was nice. Sarah was amazing and so helpful. Staff always greeted everyone as they entered. Pet friendly with little dog bisquits at the front desk. Would definitely stay there again.

"Everything Was Perfect"
Jim H, 20 Novembre 2021

We travel frequently and staying for three days at Best Western Pier Point Inn was the best lodging experience we've ever had in all of our travels. Our room was large and had an incredible view of the river, the bridge, and old town Florence across the way. Most enjoyable was the variety of the breakfast selections and the very friendly staff who prepared made-to-order eggs each morning. We will hopefully be returning for another stay sometime soon.

"Beautiful river views"
mepb49, 15 Novembre 2021

Located across the river from Florence with great views. Large comfortable room. Very nice breakfast with eggs cooked to order. Has a pool and a hot tub. Older facility renovated within the past five years but looking a little tired. Friendly staff

"Nice room, rude manager"
jjuvinall, 07 Novembre 2021

Room and hotel were nice. Manager was rude and accused of not being guest when using guest amenities. Had room key and proof of reservation and was still questioned and treated poorly for using hotel business center.

"Nice rooms, poor Wi-Fi"
Steve R, 03 Novembre 2021

The Best Western in Florence is a fine property. The rooms are clean and well maintained. They have a good hot breakfast. My only complaint is that the Wi-Fi is horrible. It was not possible to stream to my laptop. I had no problem using a personal hotspot from my phone. Whats so hard about having a powerful Wi-Fi in the hotel. They make you jump through hoops with security and passwords. Who'd try to access in todays world. Seems a bit passé.

"Can't wait to come back"
mariebmarie2021, 28 Octobre 2021

The staff made this trip amazing, the view was incredible. Breakfast was huge. I can't wait to take my family again. It felt good to swim! And it wasn't an expensive stay. We were able to pack food and cook there.

"Great stay at the Pier Point Inn."
Scott N, 22 Octobre 2021

Had a great stay with our dog. Nice view of the river & close to Old Town. Nice staff, clean and comfortable room. Breakfast was nice and they had a room that you could have your pet with you while you had breakfast.

"Gave our Key to a Stranger"
rschluck40, 19 Octobre 2021

Booked someone else in our room after we had been in our room for 4 hours. Had been traveling and we were really tired. The guy about broke our door down trying to get in while we were sleeping. No apology from staff. Said their front desk person was new and that she had a bad day. For me to be understanding. I hadn't yelled or said anything rude. I just wanted to know how they were going to fix this from happening again. They said it only happens a few times a year!! I travel a lot and have never experienced anything like this. I have had poor service but not rude like I experienced here. I understand we all have bad days and we all make mistakes, but I want to hear, I am so sorry this happened and we will train and put some measures in to help this from happening to another guest. If I would have had my grandkids they would have been traumatized for a long time it was that intense. I thought the guy was going to break the door down coming in. I am still not sure this wasn't a scam to rob us. Seems weird that you would give a key out to a room you already rented and made the people wait an hour and half to check in. Then when the person opened the door was with such force it was deafening. It is about treating your guests with respect. I would maybe understand if I had been rude to you that you would get an attitude but to have an attitude with me when I called to let you know someone just tried to break our door down. You say oh you are in the wrong room but it is ok we will fix it??? WTH You put me in this room.... now it is the wrong room.... you give another individual a key to my room.... what if I was not in my room and my computer was there.... ??? What if I didn't have the safety lock on??? Just a weird incident that should not have happened and it definitely was not handled well. An apology of the mistake is where you should have started!! I have the right to complain about your service and lack of safety measures. You have a duty to have safety measures in place and treat your guests with respect and courtesy!

"Wish we had more time!"
Lifeisonetrip, 12 Octobre 2021

Just returned after a one night stay at this Best Western in Florence. Unfortunately, our flight into Eugene was late and due to wanting to get on the road while it was still light outside, didn't arrive until dark which was a disappointment since this property has outstanding views. We had a very nice king room, however, there is no elevator and you have to walk up two flights of stairs with your luggage. All staff members, especially on the front desk, were very friendly and helpful and seemed happy to be working there.

"Great Views"
JosieJoBirds, 08 Octobre 2021

We enjoyed our stay at the Pier Point Inn of Best Western. It has great views and I could bird watch in the morning from my room. The only reason I give 4 stars is they didn't have any cleaning staff and wanted us to bag our own trash!

"Positively welcoming, positively embracing location, comfortable entirely the whole experience!"
U8422DWjoannem, 07 Octobre 2021

A great location for us, an environmentally welcoming experience and a room with an A Plus view. It was an Alpha-Omega experience complete with a staff so welcoming and helpful. The breakfast was wonderful, the staffing group paid amazing detail! We could not have asked for more. Highly recommend this lovely hotel....

"Florence"
Babycakes7809, 25 Septembre 2021

The best western in Florence is very nice. This is where I typically stay when I visit Florence. The staff is very friendly and the breakfast is good. I like that they have 2 hot tubs and a pool. The rooms are always clean and well stocked.

"Pleasant location to spend a weekend in Florence OR"
225MaryH, 14 Septembre 2021

The Best Western Pier Point Inn is well located, offering views from our balcony of the bridge, river and bay from area. It's private and quiet if a little hard to find the parking lot when you first arrive. It's outside of town but only takes 5 minutes to drive across the bridge to the bay front area. Also well located for exploring the dunes and beaches. The rooms seem to be recently redecorated. The bed was very comfortable. I was surprised to find a hot breakfast being served but they seemed to be observing COVID restrictions while doing so.

"casual racism?"
KnyC5, 05 Septembre 2021

The room was clean (though potentially challenging to access if you have heavy luggage as there are no elevators) , breakfast and views were great. Unfortunately, as we were were being checked in by Lorenzo, another front desk person (whose name I did not catch - heavily tattooed older gentleman) was having a coughing fit. At its conclusion, he says "Guess I wont be going back to China", then looks at me. Highly unsure of what the look meant, whether to indicate being caught (I am Asian) or if pointed. No apologies or words were exchanged from either staffer regarding the racist joke. Either way, it was uncomfortable and not a great way to start a stay.

"wonderful views from balcony"
Karen L, 30 Août 2021

The room was large, very clean, and nicely furnished-king bed, sofa, desk & chair, refrigerator and microwave. plus-no carpet! I liked the laminate flooring so much better than carpet. Plenty of bathroom counter space. The room had a balcony, complete with two chairs and table, overlooking the river, with the old town of Florence on the opposite side. At night the lights reflected upon the water. It was so relaxing, my husband and I sat outside in the evening and watched the river flow by. Breakfast was provided and had many good choices: waffles, biscuits & gravy, two kinds of eggs, sausage, steel-cut oats, lots of fresh fruit, and various breads. The breakfast room overlooked the river so you could enjoy the amazing view while you ate. Newspapers were also free for those who like to read the local news. I am a Rewards member and so I stay at BW often, this is probably the best place of all that I have stayed in. One note: the room does not have any USB ports, however, there are multiple outlets in the lamps and throughout the room. I would definitely stay here again.

"Excellent stay at the Best Western"
Navigator540665, 26 Août 2021

The staff was incredibly helpful during our entire stay. The hotel was clean and the rooms were beautiful. The view from the rooms we stayed in and from hotel breakfast area was absolutely gorgeous as it looked out onto the river.

"Great view from our balcony!"
419parkmanager, 25 Août 2021

Room was clean and comfortable. Great view from our balcony, good breakfast too. No elevator and several flights of stairs to get to pool , one flight to breakfast and out door walk... We're old and my husband is on oxygen so he couldn't get around the property very well. But it was beautiful.

"Nice, clean, pleasant staff"
tedd3444, 20 Août 2021

Very nice view of the bay from the room which was great for morning coffee on the little terrace. Room coffee was terrible. Room was overpriced for what you got. Pillows on the bed were plentiful but very small. The breakfast crew was great and very helpful. The people in the room next door to us kept up with some noise like tapping on the wall or setting something against the wall which kept waking us up.

"Room nothing to write home about"
canuck22SanFrancisco, 19 Août 2021

We were late in reserving and I guess we got what was left. The room was clean and comfortable. but on the small side. The bathroom was comical. We had what we called the Barbie Toilet. It was built for 4 year old and the toilet roll was in my left ear. There was a small bath tub with a shower which was probably fine if you are not claustrophobic. We had to schlep our luggage down a steep staircase so just as well I am fit. . Of course they also had to come back up. They had a good hot breakfast. All this for $246 all in.

"Great place to stay"
Marvin H, 14 Août 2021

Great room with a view of the river and old town. Large room, comfortable bed, lots of storage, plenty of electrical outlets. Good Wi-Fi, excellent breakfast, and helpful ,friendly staff. I will definitely stay here next time I come to town

"Comfortable with nice views"
Lapdog69, 08 Août 2021

We had a very nice time, great views of the river and the small town of Florence. The breakfast add a variety of foods and drinks and was very good. The staff was super friendly and quick check in. I would stay there again

"Best place to Stay!"
joffet7054, 04 Août 2021

The room was clean and definitely pet friendly. From the check in to check out I was treated with friendly, helpful and welcoming staff. I've never been in a hotel so welcoming and that accepted my fur baby too!

"Great views, clean, amazing staff."
Kieande, 01 Août 2021

We arrive to the friendliest and kindest greeting from staff. The best experience I have ever had. The room offered great views. It is older but updated. Could use new walk way to rooms but it worked. The pool was down some stairs from the lobby and had a great view. The area was large and it offered 2 hot tubs. The water was great and hot tubs even better. The area was clean and taken care of. The room was clean and cozy. The beds were fine and breakfast was offered. Again the staff was friendly each encounter we had and the view amazing. I would say it was worth the value and I would stay again.

"BW Pier Point Inn"
Francine C, 24 Juillet 2021

Beautiful area with a lot of activities available. The BW grounds are well maintained and is built to fit into the natural surroundings. The front desk was very helpful in taking my reservation over the phone to giving me a late check in. Would definitely want to go back to visit the area again.

"Oregon coast adventure"
Rick-ALWAYSinMotion, 22 Juillet 2021

First time guest at Best Western finding accomodations totally clean and inviting! Room costs definitely C19+ pricey as it's definitely a sellers market! Breakfast offerings were available with great coffee followed by sub-par lowest cost granola and cheapest sub-par yogurt an unexpected disappointment. Service gals quite friendly and helpful!

"Excellent location First Class Staff and Great Amenities"
Robert G, 18 Juillet 2021

First time that my spouse and I stayed at any Best Western. We were warmly greeted by Front Desk clerks who also gave us great suggestions for an evening stroll/short hike. The room was clean and very nice appointed. Breakfast was excellent with a great and wide variety of food. Highly recommend this property if your travels take you to the Oregon Coast and Florence ara

"Room With A View"
Gina K, 14 Juillet 2021

I had a restful night's sleep during my stay at this hotel. I enjoyed seeing the river and bridge from my room. I thought the room was small, and the floor was uneven. Otherwise, a great place to stay. I wish I could had stayed longer.

"Beautiful view!"
50statestraveler, 14 Juillet 2021

This is our third stay at this property. We love the location and the rooms with the river view. We were warmly welcomed when we arrived. The front desk clerks were very friendly. This time we were in a re-modeled room with a patio. We enjoyed sitting out on the patio, having a drink, watching the world go by. The beds were comfortable but I'm glad I brought my own pillow. Our floor was a little sticky, I'm not sure if someone who was staying in the room before us spilled something on it or if it just wasn't rinsed well enough but the floor could have been cleaned better. Breakfast the following morning had many options and there were plenty of spots to sit down and eat in the dining room. Since our room was re-modeled, I imagine they're working on updating the hotel. The covers on the outdoor walkways could use a refurbishing but other than that everything looked great. I would stay here again.

"Nice pet friendly spot in Florence Oregon"
bdbern, 04 Juillet 2021

We have spent a number of nights here because it's convenient and pet friendly. However, $300.00 including a $20.00 pet fee is too much for this property. If you're going to charge premium prices, then give this property a long needed do over

"Comfortable"
lotsagoldens, 29 Juin 2021

We stayed just one night while traveling through. A good location; a clean, comfortable room; our dog was welcome; and there was a good place to walk her. They did a good job with breakfast, too. Our balcony faced the water; we slept with the door ajar for the breeze.

"Disappointing"
ricepaddi, 27 Juin 2021

Be prepared to lug baggage up and down stairs, no elevator. Ask for a room with direct access without stairs. We paid double the price of what we paid the night before in a BW in another town. Balcony was dirty, stairs and exterior halls were too.. We needed to stay one more night, but were denied, thought they would honor our request being paying guests and reward members.

"Good views, quiet location, hotel needs some upgrades"
Willa R, 24 Juin 2021

Appreciated the king bed was comfortable, view of the river lovely; other than that the room was rather blah. Bathroom sink leaked, cobwebs on the ceiling, bedroom floor was vinyl - felt cheap. Breakfast was very good.

"Very disappointing"
Len S, 11 Juin 2021

Our room was small, dark, and musty. It was a huge disappointment, considering the relatively high price. Also, we were disappointed to find that the on-site restaurant, which had been highly rated, is now closed.

"Decent motel, nice views"
Jog4fun, 10 Juin 2021

This Best Western is of above average but not great quality. The rooms are clean but feel somewhat crowded, the river view a definite plus. I appreciated the safety precautions taken for keeping people safe, but was disappointed with the minimalistic breakfast. Important to note that the motel is outside/ across the river from Florence, about ten minutes drive to the Old Town's shops and restaurants.

"A great place on the Oregon Coast"
A A, 31 Mai 2021

This is a nice hotel in a pretty setting on the central Oregon coast. The service was great, the hotel and room were clean and we had a very pleasant stay. I'd recommend this to anyone traveling the coast.

"Nice views"
Susan L, 26 Mai 2021

If you are at all physically challenged you might want to give this hotel a miss. The comodes in the rooms are very low and there are 3 very long flights of stairs to access the pool and fitness area. The hotel is more like a motel with rooms accessible from outside via stairs. The views are nice however and the hotel is away from the town so quiet.

"Not what i expected"
buddy2914, 25 Mai 2021

I have stayed at many BW over the years and have usually been very satisfied with the value but this one in Florence Oregon was a disappointment. The location was awesome but the hotel is under-par, especially for the price. Lack of elevators, paper thin walls along with lumpy pillows made our overnight stay unpleasant.

"Great View"
Jennifer901, 17 Mai 2021

Wonderful views (see photos) from huge room. We had room 454. It could easily have had 3 queen beds instead of 2. One bed had a ceiling fan over it. Has a lovely balcony with 2 chairs overlooking the river and downtown area (which has cute shops). Sliding screened door, as well as glass door. You could walk across the bridge from downtown (although it's a 2 minute drive). AC unit is old, and it was cool enough to open the balcony door, which was great because AC didn't seem to work well. Tons of space to lay out your suitcases, which is very nice. No elevator and long staircases to our room (other rooms looked easier to get to). Very quiet area. Small bathroom, but with 2 sink areas- one in the bathroom and one outside. Plenty of towels. Multiple plug-ins available right next to the bed.

"Dog trouble"
gramlvszach, 07 Mai 2021

We were traveling up the coast and decided at the last minute to get a motel. We needed pet friendly and have always had good luck with BW. Unfortunately the only pet room they had was down a flight of stairs. We are not able to pick up our dog and he had never used stairs before. If it wasn't for the help of other guests we wouldn't have been able to stay as our dog refused to move.

"Beautiful location!"
roseville_joy, 01 Mai 2021

We really enjoyed our short stay here. Front desk staff was friendly and helpful. We were in room 452, and couldn't see or hear our neighbors. Loved sitting on the balcony watching the river go by. The bed was quite comfortable (and I'm achy/picky about beds) and the linens soft. Best of all: no light coming in the sliding glass door, just lovely darkness. Breakfast was fine under the circumstances. Would stay here again.

"Nothing Special for the Price."
Pamela A, 21 Avril 2021

The room was okay. The stairs going down to the room smelled. The breakfast was just okay. Very small portions and not hot. What is really annoying is they charge $30.00 per pet. Next time we are in the area we will probably stay somewhere else. Sorry Best Western I just don't feel that the value is there.

"High customer service"
Gabriel T, 17 Avril 2021

I interacted with Melissa and Candy several times and they always took care of my needs. They went above and beyond to help me out. great team!!! I Highly recommend this hotel and the rates are very affordable.

"No disappointment"
linkup97504, 17 Avril 2021

We chose this because it was pet-friendly (for a fee). It's a nice motel and staffed by service-oriented people. The walls a thin (I heard more about the relationship issues of our neighbors than I wanted to) but otherwise it was all good.

"Smokers on the balcony"
Elaine d, 10 Avril 2021

It's difficult to enjoy the balcony overlooking the river (if this is the reason you chose this hotel) when other guests are out on their balcony smoking. I know I had to sign something when checking in to say smoking wasn't allowed, but not everyone got the message. I did mention it when checking out and after some palaver the receptionist offered to add 5,000 points to my awards program. Unfortunately that doesn't make up for the fact that we chose this hotel (and paid accordingly) specifically for the opportunity to sit on a private balcony and view the river, but weren't able to. Other than that, the breakfast was OK, but extremely portion controlled. And the canned peaches masquerading a a fruit cup was disappointing. But, if you're just looking for a clean, comfortable place to spend the night, it's fine....

"DON!!!!!"
hollies455, 01 Avril 2021

This visit went from potential disaster to our bliss in a matter of a minute. Long story short, he booked us a beautiful room and we all had a good laugh. Great stay! We will be staying here again!!!!

"Great view, room was small"
Tammy F, 31 Mars 2021

View of harbor from room was beautiful and the complimentary breakfast options were great due to COVID. The staff was pleasant. The parking lot and spaces were small. It was hard to park when it was a full parking lot. The room was too small of space.

"Clean and nice"
jenniferbJ840VT, 19 Mars 2021

Rooms have been remodeled over the past few years. Beds are comfortable. Rooms are nice. Good decor. There are a lot of river view rooms, we got one of those and the view of the river and old town is very nice.

"Amazing Service"
flstfse, 16 Février 2021

We have stayed here multiple times and every time it is amazing! The front desk staff is super friendly and helpful. It was really nice to have a hot to go breakfast during Covid. There were plenty of options for breakfast and the woman serving us was so nice and polite. The morning staff was very helpful in helping me spend the rest of my gift card before it expired! The rooms were very clean and fresh. Beds are super comfy and rooms are inviting with a nice balcony! Overall, very good hotel!

"Won't be staying here again."
isaiahpannier, 08 Janvier 2021

After reserving a pet friendly room online and proceeding with my reservation based on PRICE, when I get there, after a long drive there were fees that they were not upfront about. Totally unacceptable.

"Relaxing Stay"
Inspiration581406, 30 Décembre 2020

Exceeded my expectations in every aspect for a hotel stay. The staff, the room, the view, even the complimentary breakfast was outstanding. They had the little details down as well. It was nice during these Covid times to have a prepared list of restaurants that were open for takeout as well as their hours.

"GREAT place to stay in Florence"
R3drid3r, 29 Novembre 2020

We had seen this hotel, while previously visiting the town, and this time we decided to stay overnight. We got a large room, on the fourth floor, overlooking the river and Old Town Florence. The room was quiet and the bed was comfy. To our surprise this is one of the few hotels that still serve hot food for breakfast during Covid-19. They give you a choice if four breakfast s that they serve to you and you take back to your room. It was awesome, kudos to the hotel and staff for making it work while still keeping us safe.

"The wonderful, generous, and supportive staff!"
isesong, 24 Novembre 2020

I have a unique review, as I did not lodge the night here. I actually stayed at an Airbnb while in the Oregon coast, but unfortunately the Airbnb did not have stable Wifi for my work purposes. The Pier Point Inn was the third hotel in the area that I consulted with to see if I could rent a space for the day to use internet. Both Candy and Steven were so incredibly warm and helpful to me. Candy, upon hearing my dilemma offered their business center, but then upon hearing that I was a psychologist who needed to see patients, she offered to speak with her manager about getting me a more private space due to my needs for confidentiality. She and Steve were able to offer me to work in their large conference room with a beautiful water view for me to be able to attend to my patients privately. They expressed concern about the coldness of the conference room and even provided a little space heater to keep me warm. I am so very grateful for their hospitality and support, so that I was able to attend to my patients in a private and professional manner. I imagine my patients would also express that gratitude, if they knew the details of my situation. In my eyes, Candy and Steven went above and beyond customer service, and really offered me some personal and human kindness and grace. Thank you so much!

"Nice Location With View"
harry z, 16 Novembre 2020

We stayed for two nights because we lost power at our residence. The room was clean and very comfortable with a great view of the city and river. Even though breakcast was carry out it was very tasty and filling.The hotel crew was nice and professional.

"Needs electronics updated"
RoyceB_13, 02 Novembre 2020

We stayed there one night in late October. Very easy access to sand dunes. Our room had limited river view. Room could have been cleaner. Sandy floors but somewhat understandable this close to sand dune recreation. Staff was nice. Room had no usb charging ports and limited outlets. If we didn't have adapters with us would have been unable to charge phones and tablets. For the money, they could do better.

"Clean and easy"
rad360, 26 Octobre 2020

We enjoyed our stay here, the breakfast option was a hot breakfast, not a brown bag grab and go. Because of Covid-19 regulations, we had to eat in the guest room but is was decent. The layout of the building is a bit interesting, and it is an older property. It has been updated and the bed was comfortable. The breakfast team was very helpful and they helped make our stay pleasant.

"Friendly, Clean, Quiet"
dsafley, 30 Septembre 2020

We received a room exactly as requested: River view with two beds. The view is lovely along with a balcony for enjoying the fresh air. The balcony is a nice place to eat since the breakfast room is now closed. They are now serving breakfast as very generous To- Go meals (four choices) of scrambled eggs, sausage, pancakes, potatoes, apples, coffee, tea, etc. Every employee we encountered, front desk clerks, breakfast server, and maintenance man were warm and friendly. The beds aren't particularly comfortable, but we've noticed that's always overlooked in most hotels.

"Staff Great - Rooms Terrible"
Dreamer1850362591525, 22 Septembre 2020

My room had no ventilation or air conditioning. This resulted in a damp smell and moisture in the room. I got a fan to put in the window, but at over $165 a night, this shouldn't be necessary. Especially for a Best Western. The furnishing was nice, and I could tell that it has been recently remodeled. But nice furniture doesn't make up for stale air and not being able to breath comfortably. The staff were very warm and friendly. And, to be fair, it isn't their fault that the room was not built with a ventilation system or air conditioning installed.

"Clean with lovely river views and hot breakfast!! "
TravelingMerm, 19 Septembre 2020

Overall great stay here! The staff were so friendly and welcoming and super helpful! Turning into the parking lot is a little weird...it's a sharp turn and once you're in, it's hard to tell if it's supposed to be one-way traffic btwn the two entrances...but it all worked out ok lol. They've updated their breakfast procedures and now you get a menu to choose from of hot food finally yay! So much better than the cold grab-and-go Covid options ugh! We had eggs and potatoes and sausage and pancakes to take up to the room!! It was awesome! Our room was large and spotless and even had a wet bar sink area with the coffee maker so that was lovely! It had a fridge and microwave. The bathroom sink area had plenty of room for toiletries but the shower was lacking in surfaces for soaps and such. The patio had comfortable seating, was clean and had a killer view of the river and of Florence and the nice bridge! Was great at night too! Their pool was open with reservations but we were too tired to swim so I can't speak to the pool area. My only complaint is that our room was down some sets of stairs and there didn't seem to be any elevators? So that was weird. Otherwise, a great stay!

"Clean inside, dated outside"
Suie0515, 14 Septembre 2020

Entrances are form outside. Needs paint, chipped wood, etc. inside of room was fairly large and clean. Nice spacious shower. Caulking in bathroom needs update. Hot breakfast options during Covid. Overall nice stay but is a bit dated and could benefit from updates.

"Great Views of Old Florence"
frau, 29 Août 2020

We spent three nights at the Pier Point Inn in July and our room had great views of the river and old Town at night.Our room was very clean and roomy,we got a discount for not needing room service.They provided a graband go breakfast which was ok considering the circumstances [Covid].We would definitely stay there again.

"Hotel Review"
F_Daly123, 16 Août 2020

We had an excellent experience here. The room was extremely clean and well kept. The view from the balcony was absolutely amazing and the hotel was conveniently located near a lot of nice restaurants. The staff and hotel manager were SUPER kind, helpful, and friendly. We highly recommend that anyone coming to Florence stay at the nicest hotel in the city. From The Daly Family

"Nice room and view--but with a big concern"
drclee, 02 Août 2020

When I opened the door to my room at the Pier Point Inn, I was surprised to find an employee inside. She said that she was there for quality control. Her presence was less of a surprise, however, than was the fact that she was not wearing a mask. This worried me because exhaled COVID droplets can remain in the air for up to three hours. I opened the door to the balcony immediately to get some fresh air circulating, but I still felt wary being inside the room. When I checked out, I mentioned my concern to the staff member at the reception desk. She said that this employee cannot wear a mask due to a medical condition. While I respect that, I feel that she should not be in guests' rooms if she is unable to protect them from potential disease transmission. This seemed particularly ironic, since her job appeared to involve inspecting rooms to be sure they have been cleaned properly. Best Western has some of the most stringent protocols to protect guests during this time of pandemic; this was the main reason I chose this hotel. So it was very disappointing to realize that my room might not have been as safe as I'd anticipated. That (big) concern aside, the room did appear very clean. It was spacious, and the view of the river from the balcony was lovely. But it's hard for me to recommend this hotel at this time. Safety is so critical right now, and if a key employee can't wear a mask, she should either perform another job or inspect rooms several hours before they are occupied.

"Great Option"
DayTrip321048, 24 Juillet 2020

Pleasantly surprised, despite this being only a 3 star. Hotel was clean, offered shampoo/soap in dispenser in shower. Breakfast was great despite being limited by COVID19. Close to bridge and old waterfront area of town. Would highly recommend staying here.

"The absolute best customer service! CLEAN!!!!"
tonyamI8016ZQ, 22 Juillet 2020

Shout out to CANDY! She was so knowledgeable about the area and her recommendations were spot on! Our room was a bit small but phenomenally cleaned! Pool was super clean and refreshing as well! The guy working the graveyard shift was awesome always asking how we were doing. We will definitely be a repeat customer! I can't say the same for the best western in Reedsport....steer clear of that one! Glad to know that Best Westerns are INDEPENDENTLY owned.......

"Overall, an OK stay"
reddyrider2016, 21 Juillet 2020

OK.....The positives first....located on the river, the views were nice. And it was nice to have a small balcony overlooking the river for morning coffee time. The room appeared to be clean upon arrival. Pre-Covid, I was not the type of person to wipe down the "high touch areas" of a hotel room. During Covid, I am now. And I will say, I did not see a lot (or any) grime come off onto my Clorox sanitizing wipes. So that was a good start. A couple more positives....staff was friendly upon arrival. Housekeeping was proactive each morning in checking in, to see if we needed anything replenished. And their "grab and go" breakfast alternative to their typical offering included a hot offering with protein, which was appreciated. The only negative to comment on: the place is old and a bit tired. Yeah, you could tell that they partially refreshed things a couple years back. New carpet in some common areas, new laminate flooring in the rooms. But if you looked deeper, you could also tell where they didn't refresh....old school tile and grout for the bathroom floors. Old school "round" toilet, not elongated, located about 12 inches off the floor. Little things like that....nothing horrible. But yes, noticeable. If your normal hotel stay is a Best Western, or equivalent, you'll look past these quibbles and genuinely like the place. If your typical overnight stay is more on the lines of a Hilton property, or a Marriott property, you'll quickly see the quibbles.

"Mislead"
heronj2016, 15 Juillet 2020

We called before making the reservation and asked if the pool and hot tub were open, we were told that they were. After checking in we settled in the room and then headed for the pool, only to find the pool doors locked. Apparently the pool is by reservation only and both hot tubs were closed completely. We only chose this hotel based on the pool and hot tub being open.

"Quick vacation "
sms1111, 04 Juillet 2020

Had view of river and old town which was really nice. Balcony to sit outside and enjoy view a plus. Room updated and comfortable and breakfast a plus. My only complaint is they should have replaced toilet in bathrooms. A child it works for however adults will struggle. It's very low to ground and no space.

"Just what we needed!"
Yeti_Family_Travels, 19 Juin 2020

Our family had an excellent stay at the Pier Point Inn! Room was as expected. The view of the river and old town was great! The girls had a great time playing in the pool. Most importantly though, the staff was excellent and very accommodating. Melissa at the front desk was a huge help! Her recommendations of places to go with the girls were wonderful. Ray was very helpful at breakfast time, helping us get organized and making sure the girls had a great breakfast experience. We will be back! Thank you!

"Beautiful views"
Dream676216, 11 Juin 2020

This hotel is perfectly located with beautiful views of the river. The staff is very helpful and kind. Rooms are clean with awesome balcony's. We appreciate the ability to check in late. We will be back.

"Just an ok stay"
bailey2276, 26 Mai 2020

I had a bay view room on the 2nd floor (room 240) and it probably had the best view for the 2nd floor. The trees and brush pretty much block the view of the bay. When I made the reservation, i asked for extra coffee packets but only ended up with 2 for a double room. The flooring is the "fake wood" look so you can see everything they didn't vacuum. I stepped on a small piece of glass walking to the bathroom so I would recommend bringing slippers. The bed was comfy but only had 2 tiny pillows, glad I brought mine. For the "grab and go" breakfast, it was pretty good. The parking spaces seem like they were made for small electric cars. If you have a Caddy, good luck! Overall, it was ok but I have stayed at much better Best Westerns.

"False Advertisement"
chrismahan3, 26 Mai 2020

I made reservations days in advance in securing a pet friendly room with a view option and 2 beds at a price at $140. However, when I arrived the price was $198 and the view was completely blocked by a huge tree. When I inquired about the price, they blamed the sales lady even through she itemized the pet fees and takes around $140. I swallowed my pride and paid for the room only to discover that there was a huge tree that completely blocked the waterfront view. I returned to the desk to request moving to a different location if I was gonna pay condo pricing. A few clicks on the computer to say nothing was available even though it was very early in the day and I had someone call to inquire about their vacancies. Sorry BW, this may be the last time I ever get f*ked by you.

"Comfortable, clean and updated"
blackmamba0808, 24 Mars 2020

Great location, friendly and professional staff. The room was updated, very clean and comfortable. Due to Coronavirus we were unable to eat at the hotel but they did offer bagged breakfast to go which was thoughtful.

"Excellent Stay - Great views from rooms & friendly, helpful staff."
V6888JQgeorget, 19 Mars 2020

Arrived just as Coronavirus travel & hospitality restrictions began. Still had a superior experience due to how helpful the staff were. Candy and Dave (front desk clerks) handled check in efficiently; made sure I got the Travel Awards credited; and clearly explained changes due to new safety requirements to help reduce virus infection spread.

"Best hotel I have seen for the price."
Jackieb4242, 12 Mars 2020

Checked in and was given fresh warm cookies, had made to order omelets for their complementary breakfast and was able to soak in a hot tub after a long day of driving. I didn't have any issues it was a great stay.

"exceeded espectations"
vkey2sing, 10 Mars 2020

great view and breakfast, comfortable beds, great value, the place is a gem, we will definitely stay there again. I don't like the fact that you have to drone on and on to make a review because it has to be at least 200 characters.

"Very Wonderful Stay"
bntd5, 08 Mars 2020

Room was clean. Staff was very friendly and courteous, Beds are very comfortable and had a very good nights sleep. The omeletts for breakfast are very good. Outside could you some updating and fixing up but not going to ding for that.

"Beautiful views and great service!"
JP1370, 02 Mars 2020

First time staying and I will go back. From the check-in staff to the breakfast crew to all the housekeeping people, all were so friendly. The hotel, while a little dated, is very clean with comfortable beds, great pool and work-out area and the food is amazing. Bay View Bistro inside offered some of the best chowder and crab cakes I have had in the area. The coconut shrimp with jalapeño-pineapple chutney is highly recommended! Staff Crystalina and Shanna as well as chef Danny made our dining (and drinking) experience all the better with their friendly service and accommodating personalities. Breakfast was always great - especially the smoked salmon omelet! Only a couple of things to offer for improvement, our door cards were not working properly so we needed to trade them out and we were looking for homes in the area so researching on line a great deal...however, the wi-fi was down about 90% of our 3-day visit. We were told it was a software "change" issue, but it was bothersome. Hope they get that fixed before I go back!

"This is the place to stay when you visit Florence"
Julianna R, 28 Février 2020

The service was outstanding, the restaurant was, surprisingly, really good. We enjoyed the breakfast. The rooms were clean and we liked sitting on deck as the sun went down and the lights from the town across the water got brighter. Pet friendly is a huge plus. The only con that I had was that it was a teeny-tiny bit far from the town for most people, not bad though, it's just under a 1/2 mile walk to restaurants and cute shops and galleries. However, because of the location, we enjoyed the view of the town at night. If you have a car, no need to worry about that 1/2 mile.

"Very Good Best Western"
amberlower, 24 Février 2020

I have come to not expect a high standard from Best Western but this one was different. it was very good in every way, particularly the extremely comfotable bed. The staff at check in could not have been more helpful and we had dinner in the restaurant which has a lovely setting.

"A Best Western Classic Property"
TOMMY D, 22 Février 2020

We have stayed at the Pier Point on numerous occasions and it is always a supreme pleasure. The property is one of the older ones we stay in however it has been meticulously maintained. it is a classic PLUS. The staff are as wonderful as the property, and even if your not a breakfast fan, don't pass this one by. Not only is it a culinary delight the view will just KNOCK YOUR SOCKS OFF. Oh yeah the pool is wonderful with TWO seperate hot tubs.

"GREAT CUSTOMER SERVICE"
Safari637880, 18 Février 2020

BEST Best western! Melissa, Dave, Tim went out of their way to make our stay better!! Just outstanding! Melissa helping assist us to our room and with the crib, Dave saw me struggle with stairs and went to get me ice, Tim saw us having a hard time with young children and went out of his way to help us!

"Don't Check in Here if Running from abuse."
NancyNope, 29 Janvier 2020

I checked in for 4 days after having yet another knock down with my husband.He just cannot be true.But the sight of my tear stained face was just too much for the manager who called me into his office like a bad child on the 3rd night.He asked me to leave.Said "they" couldn't afford the liability.I was a very quiet guest I could not get why he wanted me gone.I left early, that night & they never refunded the 4th day .Women heed my warning.These hotel people at Pier Point DO NOT CARE if you live or die.I've never been so humiliated.What is the world coming to if you cannot stay at a motel & feel safe?Don't go here they for sure could care less.Yes, I'm angry, rightfully.Where did he want me to go? Home??

"Amazing Breakfast included with stay"
Cassidy C, 21 Janvier 2020

They have a complimentary breakfast with made to order omelettes or scrambles, in addition to the standard continental fare. The restaurant in the hotel is also wonderful. Try the bacon blue cheese burger. Our room was comfortable and cozy, we would definitely stay here again. Friendly staff that makes your stay feel worthwhile. My only complaint is that it is not a non-smoking property. Our room happened to be near the smoking area which is located on the sidewalk off to the right of the main entrance. There were often large groups of employees gathered there, and when it rained the ashtrays smelled like wet stale cigarettes.

"Therapy Trip"
karenadams123, 18 Janvier 2020

My husband and I both agree this was a great stay. The view from our room was gorgeous. Our dinner was fantastic, my prime rib was the best. George loved his halibut stuffed with crab. Excellent meal. The made to order omelettes in the morning were perfection, even better than Salem's best omelettes at Sybil's. The omlettes were so good my husband was inspired to give the chefs a "napkin art" thank you( see attached photo). We will definitely stay again the next time we are in Florence.

"Leisurly travle on the Oregon Coast"
Dana S, 16 Janvier 2020

Pier Point Inn is one of our destinations as we visit from the Portland area up and down the Oreogn coast on a near monthly basis. The views are wonderful looking across the river to the town of Florence. The pool, sauna, and hot tubs are clean and well equipped and the breakfast with made to order omelettes is equal to the very best of any Best Western Hotel. For a few dollars more ask for an oversized room in the main building - the rooms and views are well worth the cost. The staff couldn't be more accomodating. This hotel is a keeper! My only caution is that there are no elevators so staying in the main building requires going down some 20 steps to the rooms and another 20 some steps to the pool and sauna. That said we'll be staying here until my knees give out!

"Lovely view, well furnished/good size room, GREAT PRICE"
toycactus, 15 Janvier 2020

Needed to stay in Florence for a last minute work trip. Staff quickly made my reservation that morning, check in was so smooth and the staff were SO FRIENDLY. Walking to the room I was a little put off by outdoors entries (especially since it was raining/cold and I wanted to stay inside) but the walkways were covered and the property is small enough that no walk is really that far. Once inside, the room decor, space, and overall quality honestly made up for the exterior set-up. The rooms are well furnished, good space for me to spread out and do work, bed was comfy, LOTS OF PILLOWS (I didn't even have to ask for extras!), water pressure good, everything I wanted to be hot was hot - wonderful trip, thank you!

"Coastal, business trip."
roxy644, 14 Janvier 2020

I like Best Western's overall and this one is a nice place to stay. The lights from the Siuslaw Bridge are pretty at night as is the lights on the river shoreline. The rooms are clean and comfortable. We did have trouble with the water being shut off this trip due to local road construction but management upgraded us to the 3 bedroom cabin on site at no additional fee, which was really nice. The only things that I found inconvenient were, 1, The television remote does not have usable guide selection, which is a problem when you are unaccustomed to the local stations and even the printed guide does not tell you that there are two HBO channels available. My second issue is that you are charged $30 a night for your dogs. I can understand a fee but $30 a night? Why? I'll most likely stay there again as like I said, I like Best Western's overall but I will be looking into other options at this point.

"Definitely exceeded my expectations!"
ErikInPortland, 12 Janvier 2020

I don't know why but I still kind of associate Best Western with those discount hotels that have a 6 and an 8 in the name, but they are always pretty nice when I stay. This particular one had comfy beds, nice pillows, modern and clean rooms, and a great breakfast all for a super reasonable price. This was my first time staying in Florence and if I ever stayed there again I would totally go back to this place.

"Wonderful stay at the Florence BW"
mikewL7855FG, 11 Janvier 2020

The BW staff is amazing and added greatly to our stay. Melissa at check-in, Stephanie in housekeeping, Andrea at dinner, Tim and Sara at breakfast and Dave at checkout made our stay wonderful- plus the views are fantastic especially for dinner in the evening. Speaking of dinner, Andrea is a perfect hostess and server, she made our evening wonderful!

"Will definately stay here again when in the Florence, Or area"
Carole T, 03 Janvier 2020

Great 3 night stay over New Year's. Beautiful view, clean and comfortable room, staff is friendly and helpful. Complimentary fresh custom made Omelette and good selection of breakfast foods in the clean Breakfast Room with expansive view of Siuslaw Bay and bridge. Their on-site Dinner restaurant, the Bay View Bistro, served us delicious New Year's Eve and New Years Day dinners. Good menu selection with friendly accommodating service in a cozy comfortable setting with yet another expansive view of Old Town waterfront, bridge and bay. Was a perfect place to have lovely dinner experiences without even leaving the Inn's property. Very convenient with no driving.

"Excellent Service"
342nancyc, 26 Décembre 2019

Best service we have ever had a Best Western! Friendly helpful staff. Great Restaurant and wonderful view of the Bay from our room. Lisa was awesome. We really enjoyed our stay and will go back again soon!

"Great location, rooms and staff!"
NatalieM3955, 17 Décembre 2019

What a great location to begin a quiet December coastal trip up the North Oregon coast! Room was immaculate with a view of the bridge. The staff, specifically Andrea in the restaurant and Don at the front desk, were great. Don was able to direct us over to the restaurant where we enjoyed a wonderful meal and cocktails that seemed underpriced. Don't tell Best Western that though. Or maybe we're just used to Seattle prices. Natalie & Paul

"Very Welcoming Staff and Property"
richeesber, 09 Décembre 2019

The rooms and property are very well kept – the staff make the experience though. I have stayed at this hotel several times and have not ever had a bad experience, nor not been greeted with a smile and hello. The staff at this hotel are amazing and helpful.

"Amazing!"
flstfse, 08 Décembre 2019

From the moment we came in to the lobby, we were treated amazingly! The person at the front desk was super nice and constantly smiling. Very polite and made sure we had all the info needed. Breakfast was also amazing with made to order eggs and polite breakfast employees. Overall just an amazing experience!

"Hidden Gem"
wadeawilliams, 06 Décembre 2019

Customer service, room and restaurant were very cozy and comfortable. The pool area was worth the trip all by itself. Everyone I met was friendly and helpful. The mourning breakfast was the best I've ever had at any hotel. Customized hand made omelettes were exceptional.

"Dog friendly for a reasonable price"
ali l, 04 Décembre 2019

Tidy rooms good breakfast and lovely staff. Across the river from old town Florence where there are a large number of interesting stores, cafes and restaurants. Dog surcharge doesn't break the bank, limited area with artificial turf(which my dogs refuse to recognize as "grass") for dog walking but otherwise a nice place to stay.

"Great View; Great Value!"
BoardingPass621133, 21 Novembre 2019

The structure shows its age, but the hotel is kept very clean with all amenities in good working order. Its location affords gorgeous views of the river and the city of Florence. The staff are most accomodating and the included breakfast was quite nice.

"Great location!"
Chrissy M, 18 Novembre 2019

Doggy friendly! Great free full breakfast! Nice restaurant on premise also. Dinner was delicious and reasonably priced. Indoor pool and 2 hot tubs! Nice view of the water and bridge. Very friendly staff. Room was clean and very large.

"Great staff, as usual clean rooms"
timothyday2001, 18 Novembre 2019

The staff is very helpful and friendly. The hotel is clean and well kept. It has clearly been remodeled so the outside seemed weathered but dont let that deter you. Great place to stay and close to the casino!

"Everything was perfect!!!"
bascombe2, 17 Novembre 2019

I was skeptical since I stayed here over 20 years ago but the motel has been renovated and i was very impressed! The entire hotel staff were attentive and friendly. Our room was clean and loved the view of the river. We ate at the restaurant and everything was delicious and staff again were all great. Greg was about server and bartender and made the best cocktails! They even had a happy hour which made us quite happy!!! After dinner we enjoyed the indoor pool and jacuzzis! Luckily they have 2 jacuzzis so able to have one to ourselves. Slept great and the breakfast in the am with made to order eggs. I had the smoked salmon omelet with capers spinach and tomatoes. Plus tried some of their fruit and other hot items and what a deal. This was by far the best motel package I have had in a long time. Food, amenities, service and location! I will return!

"Clean rooms, great service"
940theodores, 12 Novembre 2019

The front desk was incredibly helpful, the made to order omelettes, the view and very clean rooms and comfortable beds made this an excellent stay. Parking was easy, great place for an overnight stay. I would stay there again.

"Very Pleasant Surprise"
GrayRoads, 08 Novembre 2019

The somewhat tired looking building, location away from downtown, and cramped access and parking made us wonder. But our top floor room was very clean and comfortable and had a wonderful view of the river and bridge. The staff, in particular, was excellent –friendly and helpful and always, it seemed, in a good mood. Breakfast was also excellent with eggs made to order. Recommended.

"The Best"
Bud K, 06 Novembre 2019

This is a great hotel....The room was clean and comfortable, front desk people were very pleasant and helpful, Bay View Bistro was amazing...great food, and Shanna was the perfect hostess and wait person....Breakfast was made to order...That was a first time experience....We would stay there again....If just passing through around 4pm, stop and have something to eat....You will not be disappointed....

"Large assessible room with view was great. Dinner was EXCELLENT!! Breakfast was ok"
Elaine B, 05 Novembre 2019

Needed an assessible room and Florence was full...but we found one at BW. Everything was great and had the best dinner!! Each of us chose 2 appetizer and the large bowl of clam chowder..(I had a martini) all was super good. Recommend to all!!

"Excellent value"
jrmargett, 31 Octobre 2019

the entire process was uncomplicated and pleasant. The check in clerk and staff were all excellent. The room was clean and the bed was conformable. The breakfast omelet was delicious, on a scale of 1-10 was a 10+ . The whole experience perfect. Thank you BW!

"Excellent Place to Stay!"
JerieneG1, 24 Octobre 2019

Wonderful room with a view. Very well kept and comfortable and very friendly staff. The highlight of our stay was the excellent dinner right at the onsite restaurant. I highly recommend Greg as our server and Josh the chef. The food was mouthwatering and Greg was able to recommend a few items that may have been skipped otherwise. Kuddos to them!!!!!

"Great value."
beamorrison, 23 Octobre 2019

Great service for the price. The morning breakfast exceeded expectations. Omelets were excellent. The pool and hot tub were a welcome respite after a long day. The balcony view was wonderful. We would stay here again

"Western Pier Point Florence"
Mabfsh, 01 Octobre 2019

Loved this Best Western room with its balcony and view of the river. We arrived early and they still checked us in so that we could go sight seeing and took a drive up the coast, and then followed the river inland. Beautiful area and great drive.

"Best Western Pier Point Inn"
USRoute20, 27 Septembre 2019

Our stay at the Best Western Pier Point Inn was totally awesome! Our beautiful room overlooked the river with a balcony. When we arrived, Don, at the front desk was so helpful, friendly, and knowledgeable. I can't do steps and Don was able to find a room for us with just 2 steps. He is a wonderful asset to this hotel. Our dinner in the restaurant was top notch from beginning to end. Our waiter, Gregg, was wonderful. His knowledge of the menu, wine list, and dessert was so very helpful. The chef, Scott, is another asset to this hotel and restaurant. Our food was absolutely delicious, cooked perfectly, and mouthwatering!! Thank you for a great stay!!

"Property looks better in pictures"
Ltsimon12, 25 Septembre 2019

We had to carry our luggage down a long flight of stairs. This building needs repairs and updating. The bathroom floor needed deep cleaning...grout was black...with dirt. Room smelled ..maybe dog urine? They need regular bed pillows not little square pillows.

"Pier point"
Jet23948, 23 Septembre 2019

It was a very nice room with a nice view of the river. The beds were great the bathroom ..the toilet paper was in a weird area and the towels were across the room..I would most certainly stay here again

"Minimoon honeymoon "
388cathiel, 18 Septembre 2019

This was one of the best “Best Western “ stays in my history. The staff and the food was what made it that way. Everyone from check in to check out was happy and sincere- the food was fresh and tasty. Congratulations on creating a happy and engaged team and providing fresh food for your customers( best breakfast.....better to do little with excellence than big in an average way). Good job to your whole team...... Views were nice and pool, hot tub and rooms are clean....

"Great views in Florence Oregon"
Journey641898, 16 Septembre 2019

Stay at the Best Western Hotel in Florence for a great Florence experience. Overlooks the Suislaw River into downtown Florence. Close to all the restaurants, museums.walkable all over the city. Fun for the whole family.

"traveling with pets"
ninajandjoe, 16 Septembre 2019

Motel was very accommodating during our stay & our two small dogs were also welcomed. Had great female server in lounge when having drinks & dinner. She did not rush us, exercised great patience as we asked questions about drinks & food. All staff we encountered were friendly & professional, room was clean & welcoming. I would recommend this motel to all travelers. Our room had balcony looking out on harbor & was very quiet during our stay.

"Florence Sand Dunes"
Michael F, 12 Septembre 2019

BW Pier Point Inn location is conveniently located to Sandland Adventures where we were planning to go to experience the Dunes and enjoy their their recreation facilities. The staff could concentrate a little more on cleaning the rooms and making sure the kitchen units are ready for guests to utilize. The breakfast is great with good variety and helpfule staff.

"Wonderful Stay at Florence Best Western"
robinr487, 11 Septembre 2019

This hotel has a wonderful friendly staff which made it a pleasure to be there. The breakfast was exceptionally good - one of the best hotel breakfasts I have had. I wouldn't hesitate to recommend this to any friends and family.

"Stay here for good food"
Ofriedman, 07 Septembre 2019

The breakfast is cooked to order, real eggs over easy! Omelette your way etc. That is free with your room. The dinner is fabulous, the chef is top notch, we ate there three times, I highly recommend the scallops and risotto, Patrick loved the chicken, great Cesar salad. The hotel is nice, the food makes it special.

"Great View"
joycew916, 02 Septembre 2019

Yes, nearly all the rooms have great view. It's very clean, and the staff was very accommodating. When I made the reservations, I requested a main level room because my husband has breathing problems. Come to find out, the main level is a hike down 20+ stairs and no elevator. Impossible for both of us. So, they gave us a handicapped room, and did not get a balcony or a decent view. The room was incredibly hot, over 80 degrees, and no air conditioning, no fan, and no way to create a cross breeze. They do not tell you in advance that there is no elevator or no air conditioning. Very good restaurant for dinner. And very good free breakfast. The parking lot is very small and inconvenient. We will stay there again, and will be much better informed, based on this experience.

"Nice window view "
Navigate802757, 31 Août 2019

The view from window and food are both better than the other Best Western Plus in Eureka. Should try ATV and horse riding to the beach. Seals are not in cave. Can watch from outside. Weather is not predictable.

"Beautiful view but overpriced"
Kristin S, 28 Août 2019

We reserved a king room with a view, but our view was mostly obstructed by trees. We did get to eat in the on-site restaurant which was decent, but very pricey. The hotel is laid out that you have to walk outdoors in the elements to get to your room. The walk ways are not connected so if it's raining you're getting wet. There was also limited parking near our room and someone was taking up two spots, and I let the front desk know but they did nothing about it apparently. Overall, decent stay, but felt it was overpriced.

"Not worth the price"
Oshamambe, 27 Août 2019

The rooms in this hotel have beautiful views and it's very close to Old Town so the location is superb. However, it's horribly overpriced....we paid over $240 a room! The rooms were dark and damp, and our feet were brown with dirt after walking on the room floors after our showers. Breakfast was good (as per other reviews) but the space is poorly laid out and it's very cramped, so it's hard to even get to the food. Additionally, staff at breakfast were shockingly rude....we were trying to find a table to sit down at breakfast and saw a staff member cleaning a table so we started to walk over toward it. The woman cleaning saw us and just put out her hand as we were approaching and shouted “NO!” Highly unprofessional!! Overall we were extremely disappointed in this place and won't stay here again.

"Problematic Best Western"
B3550OXjohnc, 26 Août 2019

The issues are stairs, parking, and some inconvenient amenities. The views from the rooms are terrific but there is inadequate parking close to the entrance. Rooms are reached by two stair towers which might be difficult for some. Tthe ice machines are poorly located and inconvenient. I could not recommend this hotel without qualifications.

"Great views!"
lc2019131, 20 Août 2019

Each room has a balcony with a view and breakfast is extra special with omelets made to order! Nice place to stay for business or pleasure. Next time I will be staying longer and venturing into the town.

"Great Staff!"
cmb914, 20 Août 2019

I was in Florence and stayed for a week here. Something went wrong with the reservation on my end, and a few days into my stay I had to move to another room. Candy at the front desk was helpful and efficient at finding the best way to accommodate me in a matter of minutes. Dave was generous and helpful with assisting me to move all of my things to the other room, up and down a couple flights of stairs many times. Britani was very kind and hospitable, working diligently to clean and prepare my previous room for the next guests on short notice. These three made the whole situation so much less stressful!

"Catered Class Reunion Glenada Room"
bonsai7, 20 Août 2019

There were so many wonderful things about this experience: beautiful view, accommodating staff, delicious food, great venue for a class reunion (at a very affordable cost, which was about $35/plate). There is a bar right near the room and Heather offered great service as bar tender. The server for food at the reunion was June, and she addressed all my questions and offered quick and helpful service. The chef and sous chef, Scott and Josh, prepared delicious prime rib and chicken piccata for our classmates and I heard many wonderful comments about the food. Lastly, Lisa, the manager, was available by phone, email, or text to answer all of our questions and help us pull off a great reunion. We ran into a few snags as well that should be mentioned: it was a bit more challenging to meet food accommodations (ie. gluten free) so I just brought salad dressing and dessert from a local store and it worked perfectly. There is no a/c in the Glenada Room, which probably works most of the year, and the windows to open for cross breeze are small. But this was a warm August night with a big crowd, so we ended up running out to buy fans to offer more circulation. We were also charged twice for the room rental fee ($225) so we are in the process of getting that fixed. And there wasn't a lot of tech support for microphone and slideshow, so it was good we had someone with us to offer support. It might be good for the whole staff to be trained on how to use the equipment. Lastly, we were a group who knew exactly how we wanted tables to be set up and how we wanted the room to look, and the staff helped us execute that goal...but we had to take the lead (which was fine with us). Overall, it was an amazing event with delicious food, and many of our guests said they want to do the next reunion there too! Many people who had been drinking and could not drive enjoyed the walk across the bridge to Old Town and continued the festivities there. Thank you for a great event, Pier Point!

"Dunes Trip!"
mrsfyrmann, 19 Août 2019

It was a great place to stay! Just too expensive for less than 24 hour stay Breakfast was great! Rooms are nice View of the river in Florence is awesome! I'd recommend staying here. Staff went out of their way to accommodate us.

"Awesome hotel in Florence Oregon"
446billp, 13 Août 2019

Can't say enough to praise the Best Western Pier Point in Florence. They have a great location and have perfected stellar service. The room with the river view was quiet and well maintained. Beds are comfy. We really enjoyed the view of the river and the lights of old town Florence in the evening and early morning just b4 sunrise. We Love, Love, Love this place.

"Cozy hotel with great service"
Knits_With_Sparkles, 13 Août 2019

We stayed here one night during a road trip. Every staff member was great, but the server in the restaurant was especially friendly and impressive. The room was clean, pretty, and comfy, the food in the restaurant was good, and the views were stunning. We would recommend this hotel to other travelers.

"Great Hotel."
jacob A, 12 Août 2019

Great hotel to stay in Florence, OR. Convient and clean. Stuff very helpful. The restuarant in hotel was excellent. The free breakfast was delicious. beautiful views fron our balcony of bridge and water.

"Great views from hotel rooms and restaurant."
Mark Candace A, 10 Août 2019

This hotel is in a prime location on the river overlooking Florence. The views are spectacular. The hotel is older but it has been renovated several times. Our room was clean and comfortable. The pool was a great feature. We ate at the restaurant and it was quite good. It exceeded our expectations.

"Not a great value"
Alan M, 07 Août 2019

I have stayed in many Best Westerns over the years. This hotel is ok, but if you go when the temperatures are up, be sure to get a room with AC or at least a full window that you can open. We were in a room below grade in a corner and our window was very small and would only open a couple inches. This did not provide adequate ventilation during the day and the only way to keep the room comfortable was to keep the door open which is less than ideal. We were able to get a fan for the night, but no extension cords available so we had to improvise and use a lamp as an extension cord so we could position the fan near the window. The omelette bar was a nice touch and good, but other food such as the gravy for the biscuits and gravy was not quite right.

"Excellent - clean, beautiful and yummy!"
baxterhansen, 06 Août 2019

I can't say enough good things about this hotel. The room was, clean, comfortable and quiet. I really appreciated the lack of carpet. The view of the river is beautiful, especially at sunset. The breakfast makes the cost of the hotel worth it. There are the traditional BW breakfast fare, but also an omelet bar! The dining room is a nice size and overlooks the river as well. We only stayed one night, but thoroughly enjoyed it.

"The view makes up for most of the flaws"
KALAMARIVERRAT, 03 Août 2019

Despite the notation that this location is dog-friendly, they make it very difficult to bring your dog(s). The situation on a cliff above the Siuslaw River makes for difficult entrance and exit; access from the parking lot is not ADA-friendly. And it is one of the most expensive on the Coast. The view is great, though.

"Surprisingly great"
TownieTravelers, 31 Juillet 2019

We were slightly nervous about staying here on our drive down the coast, but we were pleasantly surprised. It proved to be a great stopping point before our day at the Dunes near by. We were happy that the hotel had non-carpet floors and a great view of the river. If you stay here, be sure to check out the restaurants and coffee shop in the old part of the town (back across the river, off of the highway).

"Overpriced, poor value"
Oregon224, 25 Juillet 2019

Very overpriced for the amenities received. Room was very dated and not at all comfortable for the price. Not dog-friendly considering it was the highest pet fee I have ever paid for a motel room. As we turned in for the night, we found no bottom sheet on the bed, and slept on the mattress pad. So disgusting. Would not recommend.

"Great Location"
Karin B, 23 Juillet 2019

Loved the Location, right by the Beach and in very close walking distant from lots of Restaurants. But were not too happy that it did not have Breakfast included, like most of the Hotels have nowadays.

"Surprising find."
OutandAbouter83, 16 Juillet 2019

Cons: 1. Leaving the hotel's parking lot. Holy Cow, it's a sharp right turn and a 45 degree angle. We had to gun it in our minivan. I can't imagine some of the other vehicles in the lot making that exit. 2. Some rooms have an the hotel entrance and other have outside doors. There is no convenient way to get back to the lobby. Thankfully, it wasn't raining during our stay or it would have been a real pain to get to the breakfast area. 3. Temperature control was non-existent.Having said that, when we checked out the desk clerk asked about our stay and I mentioned the broken thermostat. She made a note of what I said.

"Misrepresentation and lack of basic facilities and courtesy"
SaurabhOnATrip, 15 Juillet 2019

The website does not clearly mention that the hotel does not have any elevators. It's hidden as a small mention under room amenities. The mention that the pool is not accessible by a elevator actually gives the impression that the hotel has a elevator, just that the pool cannot be reached using one. I had to carry 4 big bags down a flight of stairs. The room did not have an ac and we were not told at checkin. When we later asked in the morning, we were told that we could have asked for portable fans. How the hell am I supposed to know that the front desk has fans when we were not told anything about it ??. The shower gel was not enough and the restaurant service fell short as well. It was not worth my $250.

"Nice hotel"
SanFranIrishMan, 09 Juillet 2019

I stopped here during a road trip with my family and stopped here as it's convenient to Oregon dunes tour. The hotel is in a nice quiet location, a 10 minute walk across the bridge to riverfront Florence where there are nice shops, restaurants and coffee shop. The hotel is well appointed, clean and professional. There is a breakfast buffet with a server who can make an omelette to your taste. We would definitely stay here again if we are in the area.

"Spacious room and balcony with view of Old Town Florence across the river"
don528, 07 Juillet 2019

We originally booked a 2 night stay via Priceline which chose a 'two queen' room for our reservation (just my wife and I). I asked if we could change to a king room when we checked in. The clerk was helpful and found a king room (204 I think) with a view and balcony! The room also had good access (only two steps up to get to the door). The room seemed pretty clean except I noticed about a 6" light colored hair right in the middle of the floor. I also noticed my feet must have gotten pretty dirty when I got in the shower and they turned the water black! Probably from the bathroom floor. I suspect that 'Pet Friendly' hotels like this are harder to keep clean, and this room needed a good deep cleaning. Two other minor annoyances: 1) Noisy frig This is not the first time that a small frig has kept me up at night in a hotel room. 2) TV remote intermittent I first thought it may be batteries. Night clerk gave me a fresh pair, and no difference. Later I discovered that the Cable box had fallen behind the TV stand/frig cabinet. I was able to pull it out of the tangled cables and put it on a shelf. After that it worked normally. The staff was helpful and provided glass wine glasses (from the bar) upon request. As noted by many others, the breakfast was WAY better than expected. Better than some B&B's! Omelettes and scrambles to order with about 12 fillings to choose from, and a special salmon omelette! Other options include gluten-free bread, sugarless syrup, and all of the usual options (2 Waffle makers, bagels, muffins, juice...), plus hot french toast, sausages, scrambled egg...). The staff really seemed to pride themselves in their service and quality food.

"Clean, nice view, WONDERFUL breakfast"
Discover37970666241, 03 Juillet 2019

The staff were friendly, the hotel was clean, the view was not an ocean view but it was beautiful and the breakfast that was included in the room price was fantastic. The pool was a bonus for the kids.

"Great Views Good Food"
Connector15979560440, 30 Juin 2019

The front desk clerk Asa was very professional and made sure I knew what all the amenities were and where they were located, as well as, time of operation. Our room had a beautiful view of the river and was spacious. The beds were comfortable and it looks modern. It's in close proximity to a variety of things in Florence. I heard good things about their restaurant, but I had eaten elsewhere before arriving, but their breakfast is over the top excellent. They have an omelette bar and it helped solve some problems I have with my families odd dietary issues.

"Great view and yummy breakfast"
Sherpa66632836448, 29 Juin 2019

The river view was fantastic. We ate dinner at the restaurant and it was great. The breakfast had so many yummy options. Our family was able to get what they each wanted. We loved the indoor pool and hot tub.

"Wonderful Hotel"
redmondrovers, 27 Juin 2019

We have stayed here before and it has a lovely view if you reserve early enough and ask for a view room. The included breakfast rivals any morning meal I've had and I would be happy to stay there again. Oftentimes the coast has rooms that are very well used and seem a bit off. The rooms here are well serviced, clean, and have good river views. If you have any mobility problems, ask for rooms that are mobility friendly..

"Best kept secret"
Earl W, 23 Juin 2019

Unexpected suprise...Some of the best food we have ever had...flavor off the charts. Rooms are clean and modern...being a BW Rewards member i have stayed in alot of BW hotels and this rates my fav so far.

"Pleasant place to stay"
Robert G, 19 Juin 2019

The Pier Point Inn is located across the river from the Florence "downtown" area of Bay street. It is a short walk across the bridge to Bay Street and the location of shops and restaurants. The Inn is clean and the staff are friendly. The included breakfast has made to order eggs which is a real treat.

"As stated, this is indeed a 2 star hotel"
Randy L, 17 Juin 2019

Nothing terrible, just overpriced for what it is. They have no elevators, hot tub is the size of a bathtub, they won't let you use water on the sauna etc.. The real reason for the low score is that there is a second wing of the hotel with no balconies or bay views. I wanted to pay for an upgrade to the nicer wing that you see in the pictures. I was told no because I booked with a third party service and it was "too hard" for the desk person to do an upgrade. Your experience may vary, but make sure you know where your room is!

"Pleasant Dogcation"
Max M, 16 Juin 2019

Spent a day at the beach with my dog and stayed over night. Happy to find a clean, nicely appointed, viewpoint location like this hotel that accepts my furry friend. Room was nice, scenic view of bay, full breakfast exceeded expectations in quality and preparation.

"Beautiful Location with Amazing yo View"
Tour27291851472, 08 Juin 2019

I was very impressed with this hotel. It is right on the river and we had an amazing view from our room. The room was large, clean, and nicely decorated. We didn't hear a peep from guests in surrounding rooms, which was fantastic. We enjoyed the indoor pool and hot tub very much. The free breakfast was a nice bonus and I was excited to find out that they even served made to order omelets. I highly recommend this hotel in beautiful Florence, Oregon. I hope to return soon and will definitely stay at Best Western Pier Point Inn again.

"Best view and best breakfast guess thats why they call it best western"
Destination713335, 01 Juin 2019

Best view, very clean and awesome deck to enjoy a view of downtown Florence, the bridge and Siuslaw river. Delicious hot breakfast with out of the world omeletes made with what must be love by Laura! And breakfast is included with your room at no additional cost. Yum..waffles, banana bread, juice, coffee, potatos... Travis at front was so gracious and accommodating..

"Great view and friendly and kind staff"
Voyager20391342849, 30 Mai 2019

This hotel has a very beautiful view of the river and great friendly and kind staff. My kids enjoyed the pool that also had a great view of the river. Pool was a nice size pool and they also had a jacuzzi which was both indoor. We only had time in the morning to enjoy the pool so it was great the water was warm. The breakfast was made to order custom eggs. My husband had delicious scrambled with veggies and my son and I had omelet. Both delicious as well. My other son had French toast and potatoes which were yummy. The lobby had a piano and my son who is taking lessons enjoyed playing a bit of tune. Overall, this was a ultimate favorite hotel during our road trip. We will be stopping by when we travel that way again!

"Nice Stay"
Navigator56778146792, 29 Mai 2019

Hotel was clean, staff were very nice, breakfast was awesome with alot of fresh options. We were able to have a room with a view and a balcony. If you are unable to use stairs for pool access, you will not be able to swim, use hottub or sauna, there is no elevator or ramp access for wheelchair.

"Excellent view and meal in the dining room."
dlwelch, 25 Mai 2019

The location is convenient and the view of the bridge and the bay are excellent from the dining room. The individually prepared omelet by Donna at the courtesy full breakfast was excellent. The two downsides were no elevator, which meant lugging bags up and down stairs and the lighting in the rooms was very, very dim. The courtesy and helpfulness of the staff made up for the hard work with the bags.

"Great view"
lanellcarr, 24 Mai 2019

We really didn't want to spend $183 but we loved the view of the river and the bridge from our balcony. Being elderly, I was concerned about being on the top floor. I just can't carry our luggage up and down stairs that easily anymore. But, the management assured us that because they knew that not having an elevator can be a problem, that they would help us with our luggage. And they certainly did. Promptly and with a smile. The room itself was lovely, although my cousin found that the uneven floor was a problem. The real disappointment was with the dog walk area. Just way too small. Fantastic restaurant. Yes, I was surprised too. A great restaurant at the hotel. But I highly recommend the coconut shrimp. Overall, very nice.

"Regular visit"
Donald P, 24 Mai 2019

Room is brilliant, overlooking the river, balcony for a glass of wine or morning coffee. The decor is first class. Very comfortable. Very, very quiet. Amazing view. We travel continuously all over the US. pier Point Inn is by far and away the best value. Their restaurant is excellent, very reasonably priced and excellent choices.

"Best dinner view in Florence!"
Legacy B, 19 Mai 2019

Have lived in Florence for 5 years and just discovered Bay View Bistro! A casual but intimate setting with fabulous food prepared by Chef Scott and served by Greg! We loved bringing our out of town family and friends and the view was extraordinary and we didn't feel like 'the herd' dining in Old Towne.

"Dinner with a view"
lucianidesigns, 18 Mai 2019

We have went to the buffet dinners and to the restaurant at the Best Western a few times on the 4th of July to see the fireworks. The resturant was ok except my husbands pasta dinner was really watery but when he complained they didn't charge us for his meal (that he didn't eat). But the buffets we had were great, they had a great selection and the mac and cheese was so good I got the chefs recipe, he was so nice and e-mailed his cut-down recipe to me so I wouldn't have to make a huge batch. One year the fog moved in and we couldn't see the fireworks but that was out of their control. My only complaint is the dinner starts around seven but the fireworks don't start until ten, I wish they had the dinner a little later. The table next to us brought cards and games to keep their kids busy so I'm sure they had been there before. We never stayed in the rooms but I'm pretty sure they would have a great view too.

"Best Hotel in Florence!"
Relax66837974647, 18 Mai 2019

Restaurant is a gem overlooking river and the service is friendly and attentive. Our room was very clean with modern touches. We enjoyed the chairs on the patio overlooking the river too. The omelette bar in the morning was another big plus!! Everyone is so friendly and welcoming. Great stay.

"Amazing weekend in Florence!"
HappyTravelers12345, 16 Mai 2019

My husband and I had a wonderful weekend. Beds were very comfortable, and rooms looked recently updated. Our room had a beautiful view of the river. The staff were wonderful! Everyone we encountered was nice, and welcoming. Front desk was very knowledgeable on must see, and do things in the area. The free breakfast offered was AMAZING! We slept in a little and thought we would be too late for breakfast, since it was close to closing time, but we were impressed to find the food was still fresh and well stocked. We had plenty of options to choose from, and they even make omelets to order. My husband loved his salmon omelet. My personal favorite was the banana bread that they make from scratch! They should sell that by the loaf! It was so good! Thank you to the breakfast staff Laura, Sara, Donna, Toni, and Tim for providing us with the best breakfast we have had on our entire trip!

"Quick Mother's Day Trip"
badvibegirl, 15 Mai 2019

My Hubby surprised me and my pup with a quick Mother's Day trip to Florence and we stayed at this beautiful hotel on the river. The front desk customer service provided by Candy and Travis was absolutely superb! I am all about great customer service. Our pet friendly king room with a balcony of the beautiful river looking towards the bridge was great. The breakfast provided was one of the best offered at any hotel during our travels, but since we had to take turns to eat, due to bringing our pup, when I showed up at 930am they were starting to put items away and I felt like my options were limited compared to my hubby's. Other than that....the stay was very nice and would definitely return again soon.

"Nice Surprise"
Susan R, 15 Mai 2019

A small Best Western but very nice. It us my fault no names appear I lost the card. Now front desk lady was very nice. Held our luggage while we roamed Florence we were really early. Flabby is big and bright. Clean and cookies were warm.. A ramp to our room avoided stairs nice touch for my old knees. Even got help out main front door w/my luggage. Very nice young smiling man. Room was nice clean bright and great view of bay all rooms had bay viewing. There was a nice balcony with chairs and a small table. I enjoyed that porch. It was very quite place. Now the pool was a jaunt down 4 flights of stairs no clue as you head down and no elevator. Yet it to had a great bay view and 2 fuzziness, and a sauna. We used them all Would stay there again

"Fantastic restaurant!"
Trek17234239988, 09 Mai 2019

I took my mom to dinner at the on site restaurant. The food was just fantastic, thank you Chef Scott!! Our host and server was Greg, very friendly and helpful, made the whole evening fun. To top it off, the ambiance was wonderful and the view so beautiful. I cannot say enough good thing about the experience, this little place is a GEM.

"Truly memorably good"
Tour36224094499, 08 Mai 2019

I have stayed 3 nights in BW in Florence, Oregon (Pier Point Inn) in the past several years. Overall, I rank the motel as the best I've stayed in during the past 20 years or more, with the best breakfasts I have eaten, as far as I recall. Superb.

"Pleasant Stay!"
Laura F, 07 Mai 2019

One of the nicer hotels we stayed at on a recent trip out west. Rooms are comfortable, though smallish. Lovely view of the Siuslaw River from our 2nd floor balcony. Nice breakfast with made-to-order omelets and scrambles. We ate at the on-site restaurant for supper both nights. Fresh seafood entrees were particularly good. Nice amenities, pleasant staff and location convenient to attractions, shops and other restaurants. The only downside to this property is the fact that there is no elevator.

"Nice Hotel"
kand4192, 04 Mai 2019

Totally enjoyed our stay but on our last morning the power in our room went out so no power in the bathroom. Hence no blow dryer for the hair. otherwise it was a nice stay. Don't stay in room 344. Power is very unstable. Also some drunk lady kept trying to use her card key on our door the first night so that was kind of annoying. Even after we told her this wasn't her room she kept trying.

"Everything was fantastic!"
Katrina P, 03 Mai 2019

My family and I had 2 rooms. My brother had a baby and a dog and my mom and I shared a room with my 2 year old. Everyone was extremely accommodating and understanding with our kids. We really enjoyed our stay and will definitely be back, thank you!

"Fantastic Place!"
Trek08007956187, 03 Mai 2019

We take many road trips and this was the best of the best. We need pet friendly and they have a nice little grass area for dogs. The view is is incredible and the breakfast is wonderful...they even have an omelette station. We wish we could have stayed longer.

"Views and Breakfast"
KurleBo, 01 Mai 2019

This is a great stop on the Oregon Coast with great views of the river. Our room was very spacious with a comfortable king bed. The breakfast the next morning was made to order for both my wife and I. Will stay again .

"Wonderful!"
Kevin W, 30 Avril 2019

Stayed overnight. Stopped about 7 PM. Queen room overlooking river. Had a drink and crabcakes appetizer in restaurant. Great service great food. Breakfast the best free breakfast on whole trip. Driven 3500 miles. Smoked salmon made to order omelette to die for. Will recommend to anyone driving up 101. Glad we stopped.

"Hoping for better"
David W, 28 Avril 2019

This hotel is in a great location and the staff friendly. We had an enjoyable meal in the restaurant but rather surprised to discover we could not charge this back to our room as it was a separate entity. This is not unusual in hotels, but was a first for me in 30 years of staying in hotels up to 200 nights a year to not be able to recharge to my room. Breakfast was basic, our room was clean but did not smell fresh which was disappointing, even keeping the window open did not help. The location of the hotel was terrific, staff welcoming and with a fresh smelling room would have been a better experience.

"Pier point Inn"
Dain W, 16 Avril 2019

Fairly new or recently renovated property right overlooking the bay in Florence. Very nice area plus fairly quiet even though is in very near Highway 101. Cozy restaurant right on the property offers a view of the bay. Reasonable prices combined with excellent service.

"Great stay!"
Ande S, 14 Avril 2019

Wow! Fantastic views of the river and historic bridge. Rooms a little dated but still comfortable and clean. Delicious in house restaurant with take out available, and nice bar while waiting for food. Delicious breakfast!! Wow. Made to order and GF bread options. That was a huge surprise. Kiddos enjoyed the pool and hot tub too. Hotel dog friendly too. What a great surprise!

"Outstanding"
Sightseer06392573555, 11 Avril 2019

This BW was at the top of our list. Ordinarily we would dine out of the hotel, but being late and tired, we opted for onsite dining. What a great decision that was. Excellent menu and excellent chef. In addition, breakfast had the best choices of any BW we've stayed in, including made to order omelettes.

"An unexpectedly good hotel"
Bill T, 08 Avril 2019

We came to Florence on the spur of the moment after learning that the Vietnam Veterans' War Memorial replica was being displayed at the local middle school. We had no concept of this property and certainly had no high expectations. This property is well located, with river views and within walking distance of downtown. The rooms are nicely decorated, clean and appear recently renovated. The staff is friendly, helpful and professional. This hotel appears to have superior management and training. We highly recommend the morning breakfast. It, like the rest of the hotel, is of high standards and quality

"Florance Best Western"
351jacobk, 06 Avril 2019

Great Motel for a family. Pool and hot tub are great for kids. The breakfast is great and the restaurant is also have a great selction and descent price. The motel is minutes away from the Oregon dunes. The ocean and other activities.

"Pet friendly, great views and breakfast"
kathrynbJ1171PL, 04 Avril 2019

Arrived at night, had time for a bite and dog walk. Comfy room and bed. Daytime walk for dog is nice with a view. View from our room balcony was great. Friendly staff and great breakfast! This was a little oasis in midst of a long rainy drive up the coast.

"Great staff and beautiful views"
Ashlie M, 04 Avril 2019

As you enter Florence you are able to see the hotel sitting on the edge of the river. We pulled in and from the moment we had spoke with reception we had nothing short of an amazing time. The restaurant in the hotel is amazing, there were fresh cookies during check in (thank you - long drive and we were starving), every staff member had always had a smile on at all times. I can find a hotel anywhere but customer service just seems to be the biggest challenge but that was not the case here. I wish we couldv'e stayed longer. Such a great team!

"Not worth $200/night."
Allison D, 01 Avril 2019

Good breakfast, clean room but nothing worth $200 for a night. Pool was not supervised and drunk people were putting their babies with dirty diapers in the pool & hot tub. Didn't supply towels or monitor the pool area. The heating system in the room was really loud and made it hard to sleep. The floors were a vinyl laminate style, no carpet and cold. Didn't feel very warm and inviting. I've stayed in Best Western hotels in the Willamette Valley and they were way better than this. This was a typical coast hotel with a way over priced tag. Only good things were the breakfast and the location. We won't be staying there again.

"Customer service"
Taylor G, 31 Mars 2019

Highly disappointed in the service. Check in isn't until 4pm which is out of the normal in the first place, but we came at 4 and no dice. Came back at 6pm and room not ready still. Finally ready after 9pm. If kids in strollers do not go as they have no elevator for all the stairs you have to take to get to your room. Place is otherwise nice for being on the coast. Breakfast is ok. The gal making omelettes and eggs is good, otherwise it's just like any other continental breakfast.

"Great view, large room, excellent breakfast"
travelbelle88, 30 Mars 2019

This is a real find. Our room was huge, with a balcony overlooking the Siuslaw River, and the town of Florence and historic bridge across the way. Room had 2 sinks, large fridge, microwave, and high-quality Sony HDTV. Great sofa and table with 3 chairs, and multiple mirrors. Closet came with safe for valuables. Towels were substantial, very thick. And the hotel provided 4 sets of towels! We would have liked feather pillows, but we didn't ask for them- we had 5 pillows! Staff was very friendly. Breakfast even came with made-to-order waffles and the creamiest/richest yogurt.

"Hotel Review Florence, Oregon,"
FellowTraveler823351, 22 Mars 2019

Overall while the room was a bit tight and dark it was still very good. The staff, especially reception upon arrival, was simply GREAT!!! The food OUTSTANDING, especially the hot breakfast where the omelettes are made to order, was a tremendous touch.. The outside was a bit dingy and dirty, especially on the north end. We would absolutely give this establishment another stay in the future.

"Wonderful"
andrewsF3351PN, 19 Mars 2019

Ray at the front desk made sure are stay was excellent. Also the Breakfast Ladies did a great job with hot fresh breakfast and service. Staff here are very customer service savvy! I will stay here again

"Felt Like A Plus Property"
kpatters, 06 Mars 2019

Spent one night here and were pleasantly surprised with the property. There was plenty of room for parking and the rooms and common areas have all been updated. Our room was spacious and in wonderful condition with a view of the river. Our room was also quiet and comfortable. The towels were thick and the shower gel in the shower was appreciated. The exercise room was small but worked for us. The breakfast exceeded our expectations: egg and omelette station, breakfast potatoes, sausage, biscuits and gravy. The breakfast room had been updated and had views of the river. We found staff to be friendly and helpful. A wonderful stay.

"Top 5 reasons Lisa is the best"
mekennalynn, 27 Février 2019

1) She is GENEROUS. She took the time out of her night to transport 8 of us teenagers in her personal van back to our hotel across town last weekend. 2) She is an excellent conversationalist. We all had such an amazing time talking to Lisa on the trip and beforehand as well. 3) She has a very cute dog that we saw before getting in the van. 4) She is funny. She was telling lots of jokes and making us all very happy despite us being upset earlier that the taxi service would take almost an hour to pick us up after our event, we were standing outside in heels, dresses, and slacks in the cold/rain, and our event was cut short due to a lack of an AUX cable. 5) She is understanding. She understood our dilemma and immediately offered her time and gas, no questions asked.

"Lisa is a saint"
Flippy0123, 27 Février 2019

My party stayed in another hotel Driftwood Shores and we had an event in the Best Western conference center and when we left the taxi service was going to take more than 50 mins to get there. So Lisa took it apon herself to drive my 6 person group back to our hotel in her own car. A saint.

"Lovely relaxing weekend"
K5668VBdonnat, 26 Février 2019

This hotel and it's staff is wonderful. The restaurants food and staff were great. I felt like I got good value for my money. The hotel is located on the river and if you have a river view it is beautiful no matter what time of year. The hotel is close to old town Florence. There is also sand dunes close by.

"Worst hotel experience for the highest price"
Seaside20355670647, 24 Février 2019

Crusty stinky dog pee and hair pooled on sheets, deep into the mattress. We had to sleep in one bed. Managers refused to give a refund. Heater also got super hot in the night, much higher than it was set, waking everyone up. Cleaning crew gave massive knock and immediately barged into the room at 9 am. Completely unacceptable. Very overpriced. Lowest recommendation.

"Great stay on the Oregon Coast"
lemmonbears, 21 Février 2019

We enjoyed our stay in Florence at the Best Western. Rooms were updated and clean. We requested a pet room and it's one of the nicest pet rooms we've stayed in. We didn't try the restaurant but the breakfast was very good. All of the staff we encountered were pleasant and helpful.

"Mother daughter weekend"
Gatorali, 21 Février 2019

This is a great and friendly place to stay if you have pets, kids, and a hungry stomach. Friendly staff very accommodating, good breakfast that's included in the price of your stay as well as an awesome Bistro. Fantastic View as well. Thanks staff.

"Eat at the restaurant"
Fearless25735199997, 20 Février 2019

What a gem the Bay view bistro is. We stumbled upon it because we stayed at the hotel. The food was outstanding the butternut squash soup was the best we've ever had, the wait staff was friendly welcoming and helpful.

"Vacation"
msustaire, 19 Février 2019

Beautiful property, excellent view, friendly staff, great variety for breakfast included waffles, hot cereal and eggs cooked to order for you was a wonderful perk, plenty of parking, enjoyed our stay.

"A great time!"
dianacrip, 10 Février 2019

Best westerns are the BEST! Always able to find one on the road and always clean! Breakfasts are the best there and make it so easy to eat and then get back on the road! And the pools and hot tubs are always a nice treat! We will return!

"Pet Friendly, with Friendly staff"
Maria S, 07 Février 2019

Hello! Very happy with our stay here. We are staying in a pet friendly room overlooking the Siuslaw River with "The City LIghts" on the other side. Very happy. The floors are pergo and a little uneven due to settling of the hotel but who cares. The room is clean and well appointed. You can actually take a bath in the bathtub. Good shampoo, conditioner and shower gel. Microwave/frig. Room quiet, private. The on site restaurant is very good, with nice ambiance. ALL of the hotel staff is wonderful! Truly very service oriented. You get a made to order eggs with breakfast, included in the price. Upscale breakfast. My only complaint!~ INCONSIDERATE pet owners. They have a pet owner, with bags and a depository right next to it. My schnauzer stepped in someone else's business. PLEASE. Why people can't do the right thing and clean up after their pets is beyond my comprehension. This of course is not the hotel's fault, rather a plea to fellow pet owners to do the right thing!

"Good stay"
WEISER R, 04 Février 2019

Highly recommend Pier point. Nice rooms with good view and excellent breakfast. The staff were very nice and helpful too. Overall it was a good experience and definitely would stay at this place again.

"Love Best Western"
Paleogirl2017, 28 Janvier 2019

This is our third Best Western in that many nights. Just automatically look for BW now. I know that it will be good service and a good room. No more guessing. Had one bad experience in choosing a "no name brand" hotel on this trip. Already booked BW for tomorrow night. Room is great, clean, comfortable, quiet.

"One of the best hotels on the coast"
Voyage669328, 24 Janvier 2019

I am very impressed with this Best Western. Very clean with friendly service. Great morning breakfast omelets. Custom-made. Great views and a decent exercise room. We will stay here again. One of the nicest hotels if not the best on the coast.

"Our favorite Best Western in Oregon"
miles2004, 21 Janvier 2019

Beautiful river location near Florence's Old Town. Rooms are comfortable and have a view of the river. Friendly and efficient staff. We had dinner and drinks in the attached restaurant/bar (happy hour available) and were extremely happy with the well prepared food and beautiful presentation. In addition to a bigger than usual selection of fresh fruit, cereal, pastries, meats, waffles, etc. for the free breakfast they also have a wonderful made-to-order omelet bar. Overall, an A+ Best Western.

"This is a great place with a fantastic view!!"
Relax51756242886, 15 Janvier 2019

The hotel was very quiet,cute, clean I love the view and the breakfast bar is great, I love way this place is decorated. I would come recommend it and come back!!!! I would highly recommend it!! The front desk staff was nice. the only thing I would change it the breakfast staff could be more pleasant. That is my only suggestion.

"Super accommodation and view in Florence"
245debraw, 15 Janvier 2019

I've stayed here numerous times and it's my first choice in Florence. The rooms are super clean and comfortable. The view day or night is excellent and I've found the room very relaxing for reading on the couch and looking out at the impressive view. Super breakfast that is fresh with eggs cooked as you choose. Excellent restaurant and lounge. Staff were friendly, helpful and make you feel welcome.

"Very Nice"
Venture67353985656, 03 Janvier 2019

Really enjoyed our say. The deck off the room was great and view of the city amazing. The lounge was very nice as we had a nice New Years Eve dinner and cocktails, then able to take a shuttle to the Casino.

"Fantastic Rooms and Best Hotel Breakfast Ever"
BlackberryBoy, 31 Décembre 2018

I knew I'd probably like this property from all the good reviews but I was a little concerned by the exterior, frankly it looks quiet dated and a little rundown but the lobby was really nice and our room was really nice! We were on the second floor and had a balcony with great view of the river. Our room looked like it was recently renovated, I loved having laminate flooring instead of carpet. The bathroom was unusually large as well. Another great aspect of the hotel is it's location, walk ten minutes across the bridge and you're in Old Town, we really enjoyed walking around after dinner. Best of all was the absolutely amazing breakfast! They do eggs to order and my smoked salmon omelette was delicious! The breakfast room overlooks the river and had amazing views. We loved this property and would definitely return.

"Would not recommend staying here"
jh_pnw, 31 Décembre 2018

Unfortunately, this wasn't a good stay for a few reasons. Our check-in process was rushed and I was being multi-tasked with other guests. I had questions about the cost (which was higher than when I made the reservation), the front desk employee accepted the charges on the card reader on my behalf before I could get my questions out and then tried to give my room key to someone else because they assumed we were together. The parking spaces were very tight and most of the vehicles in the parking lot were SUVs and trucks, which don't fit well in those tight spots. Our dog hated the pet area so it was a struggle and we had to take the dog on a long walk away from the property for potty times. The room had hard floors, which I initially thought was a good idea to make cleaning easier, but in reality with rainy coast weather, the floors ended up to be a mess! There was nowhere to really wipe off our shoes so the wet, muddy stuff ended up all over the place in the room. The floors were sort of sticky (maybe residue of cleaning products) so definitely not comfortable walking around in socks or bare feet. The room was in good condition and we had a nice view of the water. The complimentary breakfast and employees working in the breakfast area were great. It was definitely a bonus to have real eggs made to order instead of the usual powdered eggs that come with a complimentary breakfast. Overall, I really couldn't wait for our stay to be over though.

"Surprised and Impressed"
893stuarte, 18 Décembre 2018

We had a family celebration in Florence and chose to book a hotel to have our own space. A great value to use Best Western points for our two night stay. Our river view King with hardwood floors and a private balcony was spacious, bed was comfortable too. Our room had beautiful night view of the lights of “town” across the river. We were booked in a lower category but Sean was very gracious in giving us an upgrade as property wasn't very full. Free breakfast included an omelet station; my smoked salmon, capers and cheese omelet was delicious. Non guests can pay $12 for breakfast buffet too. There is an indoor pool with sauna and jacuzzi. My only word of caution is that second floor rooms involve walking up outside stairs. I look forward to future visits when family's home is full. We are told that the hotel has the best views of 4th of July fireworks. We will return!

"Unexpected pleasure!"
doloresf374, 10 Décembre 2018

Super impressed! Quality, cleanliness, friendliness of staff, exceptional view! And the included breakfast just topped it off! Smoked salmon omelet with additional ingredients of your choice, made to order choices, great selection of breakfast items, With a spectacular view to dine by! My teenagers were as impressed as I! The fact that the hotel is pet friendly made it possible for us to join our Florence family for a family Christmas! I can remember when the Pier Point Inn was built, been around for all its up's and downs over the years. I was so impressed with this remodel and it is now the best version of itself! The Christmas decorations are beautiful as well. Can't say enough good things. Will stay again next time!

"Unique place w/outstanding river view"
pfcoach, 13 Novembre 2018

Quirky maze-like layout of rooms w/lots of stairs to traverse, particularly in the section where we stayed. Our room had large picture window facing towards river and bridge. Good bed, adequate lighting for reading & vanity, though there were several dark areas. Reasonably spacious, quiet room. Excellent full breakfast w/to-order omelet bar, juices, cereals, yogurt & good coffee. Eating area faced onto water (it appeared that all rooms had river views). The Inn feels a bit dated & could stand a freshening of decoration, paint, etc. However everything in the room seemed functional.

"Amazing views and service"
rhondal123, 12 Novembre 2018

Staff went above and beyond to accommodate my illness. The bed was to die for, I wanted to take it home with me. The selection of hot breakfast items was spectacular with several gluten free options!! Finally the view of the river and the bridge was awesome.

"Beautiful view, great service"
jcwalker3, 09 Novembre 2018

I am sitting on the bed looking out the sliding glass door of our room. I see the architecture of the bridge we were on to get here, beautiful. The water way the flows under it is amazing. I can see homes and buildings on the other side that exemplify what Oregon water towns are. Pine trees fill in the gaps. I highly recommend this Best Western. We just ate at the restaurant and the omelettes were amazing, as good as any in higher priced restaurants.

"Amazing View"
Madeline S, 17 Octobre 2018

This place has amazing views of the river and the town of Florence! Room are big and very clean. The hotel staff, Shawn, Ray and Laura were the best! I HIGHLY recommend this place! Price was also great! Breakfast was delicious, they even make you your own omelettes!

"River watcher"
riverwatcher360, 17 Octobre 2018

Beautiful view. One morning 2 bald eagles flew by at eye level- what a thrill! It was close to everything and the staff was helpful and cheerful. We will be back. Breakfast was served til 10AM which was so nice.

"Problems with dirt, stairs and double billing"
HelenGLondon, 15 Octobre 2018

Room was quiet but down a lot of stairs with no lifts – beware if you have heavy luggage like us. The room floor was very dirty when we arrived. It was hard floor that hadn't been vacuumed, so loads of bits of mud and stuff, but rest of room and bathroom was cleaner. Bit dark and dingy but we slept OK. Beware if you have prepaid – we had, but were charged again when we handed over our card and ID, no apology, and we still haven't received a refund yet (now 2 weeks later). Breakfast was fine, omelettes made to order and tasty pastries, helpful serving staff and nice views over the water.

"Customer service rocked!"
keithkacy2, 09 Octobre 2018

We decided to find hotels as we traveled down the Oregon Coast and this property was a gem! Ray our front desk attendant also fixed our car on his day off when we checked out. Now that far exceeds normal customer service. Everything was wonderful to check-in, the pool and hot tub, wonderful comfy beds and internet. The huge bathroom was awesome too! We are already planning our trip for next year so I am sure we will see you again.

"Wonderful experience!"
Sonja W, 06 Octobre 2018

Everyone working there was very extremely nice. Our room was super clean with a balcony with a beautiful view of the river. It was also very quiet/well insulated. We brought our dog and there was a special place to take him for "bathroom visits". We ate from the restaurant inside the hotel that was good. The free continental breakfast was over the top. They made omelets to order and had a variety of breakfast foods, both hot and cold, too numerous to be able to mention. I look forward to getting to stay there again!

"Good stopover on the Oregon Coast"
Ken G, 04 Octobre 2018

We had a 2 night stop at this delightful hotel which is prettily situated on the river bank. The welcome at reception was warm and friendly. The room was nicely furnished and the bathroom a reasonable size. The beds were comfortable. The dinner choices were good and the plates were attractively presented by charming waitresses. The bar is rather small with only 6 or 7 chairs but with a good selection of drinks. The cooked to order breakfast was very tasty and there was an excellent choice of dishes. What more could we ask?

"Pleasant Surprise"
PoppinsMagic, 28 Septembre 2018

We had driven from Portland on family roadtrip without reservations anywhere. From the time we checked in til we checked out we enjoyed our stay. they gave us a room in the main building so we only had to go downstairs to the indoor pool and hot tubs and upstairs for the great breakfast options. Cooked to order omelets and more. We had a chirping smoke detector during the night, and informed the front desk they may need to change the battery?. Great views and only a few minutes drive to the Dunes...loved it. Downtown Florence had great shopping and restaurant options too. We would stay here again if in Florence.

"visit"
Kninelover, 25 Septembre 2018

this was a great hotel our room was clean and we had a view of the river with a balcony it was a wonderful place to stay and when we come back to Florence we will stay here. Food in main dinning room was excellent Crab cakes are excellent! Ray at front desk was wonderful and fun to talk to. All the employees were wonderful and so very helpful

"Luxury service at great price"
Cosmopolitan575, 24 Septembre 2018

From the time we checked in with Shawn it was easy to see this place was special. Shawn was an awesome host and offered suggestions that were spot on. The restaurant was fantastic with service by Lisa that made our evening so much fun. The food was as amazing as well. The room has been updated and was super comfortable and nicely decorated. The breakfast was made to order and fantastic. I'd definitely stay here again!

"Great hotel"
Gerald B, 24 Septembre 2018

Terrific location/staff! Ray at the front desk was amazing and went above and beyond! Highly recommend this hotel! We've stayed at several Best Westerns. This one may be the best! location/staff/amenities!

"Bad experience!"
normdaisy, 23 Septembre 2018

I called best western reservations to book two, king balcony water view rooms on the third floor. We checked in around 5pm and we received two king rooms with no balcony, bottom floor and no water view (our view was a retaining wall). When I called the front desk they couldn't give us the rooms we were guaranteed and we paid a lot of money for those rooms. Apparently, when booking it went through reservations.com. I feel no matter who the third party booking is, the hotel is taking the money and should make this right. We paid for something we did not get. For this reason I will never stay at this hotel or recommend it to anyone. We were done wrong.

"Wonderful Restaurant! Great food and amazing view of Florence."
Janelle H, 21 Septembre 2018

We love this restaurant! The food is always delicious. We have tried the steaks, fish, pastas, appetizers, desserts. The meal is always amazing. The head chef there could win awards for his creations! And Lisa and her staff always make you feel welcome. The extra bonus to a great meal and great service is the view of Florence! Thank you Bay view for always making it a wonderful night out for us!

"Three Stars, and I'm being gracious."
Dennis W, 13 Septembre 2018

Had placed my reservation months in advance. Arrived at 3:15 pm. Room not ready. 4 PM, room not ready. Finally got into our room after we went into town for dinner. The toilet in our room was just the right size - FOR MY CAT! Small, round and low. Rooms are on the small size compared to most other Best Westerns. Stayed for two days. House keeping never made it to our room the second day due to personnel shortage. Ending on a positive note, nice view of the river. Breakfast was very good with made to order eggs. Two hot tubs, but the pool is small, 10m by 5m. Not big enough or deep enough for swimming laps. Parking kind of cramped, especially if you have to park next to a full size truck or SUV.

"Excellence at Best Western Pier Point Florence, Or."
brucearudolph, 08 Septembre 2018

Every aspect of our experience was terrific from arrival through to our leaving. Everyone was eager and prepared to make us feel welcome. I'm sure anyone wishing to visit the Florence area would be well served to stay here.

"Proposal with family and friends."
Cdoty Z, 07 Septembre 2018

I couldn't have been more pleased! My partner and I live in Florence and im sad to say had never ate here. When I decided to propose I needed a place that could accommodate our family, friends, our time frame, and would look nice in pictures. I had heard some good things about the food so seemed like a good fit. The staff went so far above and beyond anything I would have expected. Lisa and the amazing waitress in the pink top (I think her name was Shanna) met our every need! Because the proposal was a surprise, my gf ended up being over an hour late (she thought we were just getting food lol). The staff made sure that my family and our friends stayed comfortable, kept their drinks fresh, let them rearange the room, provided speakers for music... The waitress checked on us constantly, and were so supportive. Now for the food! WOW! We are a pretty picky bunch. My Oscar Beef was to die for! The appetizers were on point, try the pork empanadas! Everyone of my guests raved about their dinner and dessert. We will now be regulars here for sure. I wish I would have taken pictures but we were too busy enjoying.

"Florence, OR"
alijoecow, 03 Septembre 2018

We usually fly to most distane sites but we have friends and relatives in Oregon and we find it better to spend about ten hours to drive from Santa Rosa, CA to Florence, OR. Its always nicer to have your own car to get around.The Best Western Pier Point hotel provides breakfast for hotel stays. This hotel also has a restaurant. We enjoyed one dinner there. The menu has a nice variety of appetizers, salads, seafood, steaks, deserts and a bar.The hotel is nice and clean. There are NO elevators. The rooms are large enough to accommodate us and a king sized bed without giving up much space. The TV was good but for some reason they did not get the Eugene Ducks game, which was a big boo, but my wife did get to see some tennis. It was quiet and we had a good view of Florence from our balcony that looked across the Suslaw River. The air conditioner/heater worked great. The bathroom roomy and it was furnished with a hair dryer and an adequate supply of bathroom produts. We had no problem with any of the staff.For entertanment we mostly did a lot of talking but our cousin did bring over a boat and he and his family went out and got some crab which were outrageously good. We also watched him and a member of his family use a canoe to kind of be an escort to his daughter who was learning to use a paddle board. As far as eating in Florence is concerned I would recommend MO's. Be sure you get the clam chowder.

"Bay view Bistro was wonderful"
DawnandSteve R, 03 Septembre 2018

My husband and I spent the long Labor Day weekend at the Best Western Pier Point Inn. Each evening we opted to eat at the Bay View Bistro which is at the hotel. Our service was exceptional each evening and the food was delicious. Lisa I. was our server each time. She was attentive, personable, and we really enjoyed chatting with her during our service. We will definitely be visiting again.

"Staying here next time"
d0rganfamily, 03 Septembre 2018

This was a wonderful hotel! When we arrived there were warm cookies waiting. My boys went and played a piano while I checked in. There was a neat fountain outside the building. Our top floor room has a great view of the bay. I think the site said all rooms have bay views, but there was quite a bit of shrub growth that I was really glad I asked for the top floor. Hardwood type flooring. Beds were super comfortable and a variety of pillow options so hopefully you'll find something you like. LOVED that there was a screen on the slider. As you may know rooms along the coast don't usually have air conditioning so no fan. This was the first night of our road trip where the room didn't feel stuffy. We felt very comfortable leaving the slider open with the screen door. Bedroom was a little small but it worked for my family of 4. Bathroom was large. Only thing I can think to mention was there was just a bit of pink on the bathroom mat and there was a significant slope in the transition from the bathroom to the bedroom. Breakfast was the BEST! Made to order eggs. My husband had an omelet and I had a scramble with fresh veggies and meat. Good coffee and homemade breakfast pastries. Had fresh cut fruit and then the usual extras. Staff was so wonderful all throughout our stay. Next time we are in Florence we will certainly stay here.

"Staff"
Shelley V, 01 Septembre 2018

Room floor was vinyl and it was dirty, yes it was a pet friendly room but should be cleaned between guest. The heat did not work the first night however, when we reported it the next morning they took care of it immediately.

"More than I expected"
JohnPeaseJr, 31 Août 2018

This is one place that the pictures does not do it justice. We booked it on line and upon arrival we pleasantly pleased at what we saw. A gorgeous hotel sitting on the bay...the views are to die for..

"Nice stay, beautiful view"
Roxanne H, 28 Août 2018

Although this hotel is a bit more spendy than some others we did enjoy our stay there. The location is good, view great. Breakfast was better than most with made to order omelets and other fresh foods. Staff is friendly. Couple small issues with the room but we worked around them. Hot tub could be hotter for my liking. Dry sauna was nice after it warmed up from having been off.Overall a nice place to stay.

"I would go back."
spelkey56, 27 Août 2018

This is a beautiful hotel and the upgrades are amazing. The Staff is friendly, helpful, kind, and courteous. Really great customer service. Someone is training them well and holding them accountable. The breakfast was great and the cooks and servers were so awesome! It got a little crazy for a while because of the number of people with families that were going through coincidentally at the same time as us, but that's not your fault. It appeared the hotel was full. I want to give a shout out to Ray, Shanna (restaurant), Rae Rae, and Shawn. Great employees. Now unfortunately some minor problems we had. I will list them to make it easy. 1. Old used to go coffee cup on the balcony when we checked in. 2. Post it note on the inside of the door over the peep hole, from of all places as Westin. Weird. Both issues a housekeeping thing. 3. The shower dispenser for conditioner was either broken or clogged to the point that it wasn't worth trying. 4. Our card keys failed on the first day and we had to walk back to the front desk to have them re-programmed. Long walk by the way. 5. Our card keys failed on the second day again and we had to walk back to the front desk to have them re-programmed. 6. This is just a suggestion – There is no way a customer will the work out room without assistance. No guiding signs or recognizable signs on the door. Your staff was helpful in taking us there personally.

"Great view, small room (dog friendly), shabby grounds"
wmc2, 27 Août 2018

This is my second visit. For the price my room was quite small, but the view as always was marvelous.People with dogs don't always get the primo rooms :-) The grounds need a bit of tending. People have thrown things over their balconies and it hasn't been picked up. The outdoor matting is not clean and the yellow lines to show stairs is worn away. The breakfast is quite good and the personnel extremely helpful. As were the front dest personnel.

"No view for us."
chargers09SanDiego, 25 Août 2018

We were let down on the view. We got to town early, but couldn't check in until 4:00. By the time we got back to the hotel later, they had no "view" rooms left. We had a view of the garden. For what we paid, it wasn't worth it. The breakfast was outstanding with made to order omelettes. Room was clean, but the beds weren't the most comfortable. Will look into another Hotel next time.

"Great location!"
flstfse, 22 Août 2018

The hotel is in a great area to enjoy the views and quiet. The breakfast was amazing with made to order eggs. Room was extremely clean and having the balcony was great to sit on. A little expensive, but hey it's the beach in summer. Would highly recommend.

"Great View, Poor Mattress Quality."
wethrivelife, 21 Août 2018

This review will tell you the good and the bad. We've stayed here many times and always had a good night's sleep... until now. They have remodeled the rooms and now have a new kind of mattress. I'm leaving my review here at Trip Advisor for you, the traveler, and also directly with the hotel in hopes that they will go with a different kind of mattress the next time they buy. Also, unfortunately the rooms are not hypoallergenic. There was a chemical odor I could not place; maybe a cleaner or maybe the fresh paint. Either way, I had to keep the glass door open to air out the room. That got a bit cold at night. Overall a very disappointing night's sleep. The view is always special, with river facing balconies off every room. The room was clean and linens were fine but the quality of the mattress is really quite bad. The side of the bed closest to the bathroom was more broken down as people typically choose that side to sleep in so it has obviously seen more use. Both too firm and too hard (no pillow top) these mattresses will put them out of business so I do hope they switch them out soon. It was a huge disappointment as this hotel was previously our go-to in the Florence area. I won't be staying there again until I learn they have new and different mattresses. FYI, A simple breakfast comes with your stay and the friendly person there makes your eggs to order while you watch. The food was clean and fresh so that was a plus. Let's all check back in a few months and see if the manager notes a new mattress purchase... one can hope!

"Waffle magic"
MissMagoo87, 21 Août 2018

Our stay was booked last-minute and I'm very happy with our choice! Our room was quiet and comfortable. They did a nice job with the recent renovation. My favorite part was the included breakfast. It was standard continental breakfast fare but there were two things that set the experience apart. First, they made really delicious omelettes to order. Second, the breakfast room staff was friendly and attentive. The ladies were so nice when my boyfriend, who was so excited to make his own waffle, really messed up with his technique and created a stuck-on-batter disaster. The breakfast room staff laughed it off and calmly worked their magic on the waffle iron, returning it to a useable condition. They made my boyfriend feel better with a few funny anecdotes about far more disasterous waffle iron mishaps. Definitely would stay here again if we are in Florence!

"Too expensive for what I got"
bveldhoff, 21 Août 2018

The room was too small and poorly lit, the floor was gritty. The room was not serviced for the 2nd night and the parking was inadequate. While the lobby and breakfast were good that did not make up for the room. I expected much more for what I paid.

"Private, Quiet, Comfortable Inn"
KellyBearbooks, 20 Août 2018

Our room was on the third floor with a lovely river view of Florence Old Town. The staff was especially accommodating. Our room was clean and quiet. The complimentary breakfast was exceptional. We also liked having a restaurant located in the Inn. Note: there are many stairs to climb.

"Enchanted at first"
Robin G, 15 Août 2018

Great renovation of the inn in progress and our room was great. Everything is new and the view is phenomenal. However, the stay was dampened by the on site bistro which had a great menu and we were really looking forward to eating there. Unfortunately, reservations were necessary and we had to wait an hour and a half to get a table. Once in, we waited another 40 minutes for our drinks and food was just okay. Probably would have been better if there were adequate service staff. Our waiter tried very hard to address everyone's needs but there was clearly too much to do. The Inn should ensure there are enough servers to take care of everyone.

"Couples weekend in Florence"
446billp, 15 Août 2018

As a Diamond Select member of the Best Western rewards. I have stayed many nights in lots of Best Western hotels. The Pier Point Inn is in my opinion one of the very best that I have experienced. The ambiance was great and the place was decorated very nicely. Our room was VERY clean, quiet and comfortable. The river view from our deck was Spectacular. The complimentary Breakfast was a very nice event with a large selection including made to order eggs or omelets. The dining area also had a view of Florence and the river. The servers were fantastic, friendly and attentive. The desk staff was also a friendly bunch, very knowable and efficient. We want to thank everyone at the Pier Point Inn for making our weekend special and my wife and I feel welcomed.

"Not exactly a view to die for."
ArizonaYorks, 14 Août 2018

A very nicely situated hotel with views of the river, just not from our room. it was sold as a river view room but you had to sit to the right of the window and crank your neck to see it. From most of the bedroom it was a view of a beige wall. However, the room was super clean, good linens and towels and there was nothing to complain about. We had come from a terrible place in Crescent City because all the good rooms were booked by evacuees from the fire so we lay down thankfully on a comfortable bed. The breakfast was very good indeed. Cooked to order, lots of choice and again only high praise. The staff were efficient and helpful.

"Great beach/ dunes trip option."
seancameronmann, 12 Août 2018

Breakfast is outstanding. The views of the bay from the room and eating area are wonderful. The rooms have no carpet, which is nice, and are kept clean, and feel new. The allowance of pets is a huge perk, especially since it's the coast and no one enjoys leaving fur friends behind.

"Water views but the darkest room ever!"
ProctorParquette, 12 Août 2018

Last minute stay here got us a room with a view of the river. Very pretty. Room and beds were nice, clean but I've never had such a dark room!! Even with full shades open and both (only 2) lamps on, you could barely see what you were doing. Maybe this was due to the dark walls, linens, that seems fairly new. They could fix this with some brighter lightbulbs or more lamps. Breakfast was typical for a chain but had a fresh omelette station that we didn't try - probably was good.

"Just okay"
Sundivers, 08 Août 2018

Our favorite part was the breakfast staff! They were awesome and efficient. The room was just okay, it had laminate flooring which is nice instead of carpet, but it was very dirty. My biggest disappointment was the fact that we all had to walk outside through the parking lot and maneuver outside stairs to get back and forth to the pool area. That made the whole experience not so pleasant and cold. Best western is usually a reliable 4 stars, but not this time.

"Average stay, nothing special "
Kaelie A, 08 Août 2018

We only stayed one night on a road trip, and it was just ok. Our favorite part was the staff. They were all so kind and willing to help. It really was nice to have such wonderful people working there. The floors in the room were laminate, and they were actually quite dirty. Plus the worst part was that our room was a ways from the pool. Most rooms are detached from the main lobby, breakfast area, and pool. Meaning that you must walk in the cold with only a swim suit and a towel. Not to mention that you must walk up and down four flights of stairs just to get to the pool. Next time we stay in Florence, this hotel will not be our first choice.

"Family Road Trip"
Filomena H, 05 Août 2018

From the customer service at the front desk to the made to order egg breakfast you can not go wrong. We were on a family road trip celebrating my in-laws 50th Wedding Anniversary . Great views as well. Friendly staff. Great experience . Thank You. The Hautzinger Family

"They said we had no view"
BnT S, 05 Août 2018

Room 525 has a nice view of the River and Florence across the river. While the room has no access it was cool on the day we were there. WiFi was fast. Breakfast was way beyond the normal breakfast ,omlette bar was a total surprise. Smoked salmon omlette with spinach,capers(!),tomato. This was truly exceptional

"Best Hotel on trip"
Terry S, 04 Août 2018

Would stay here again. Rooms completely updated. Awesome fine dining and complimentary breakfast bar, eggs made to order. Super bed and bath! View of inlet bay with deck! They did this hotel right! The staff was amazing and Lisa our server in the restaurant was the best! The chefs there go over the top with homemade dressings and the seafood was amazing! Thank you for a great visit!

"Heat Refugee"
Foodies2, 01 Août 2018

Since we made a quick getaway to escape the heat of the Willamette Valley, we wanted to have a comfortable place to stay while we enjoyed the Florence area. The Hotel Room was quite unique and spacious, with an extremely comfortable bed.

"Friendliest staff ever!"
1stimer_11, 25 Juillet 2018

This was a great choice of a room with a view of Florence and the bridge. Room a bit small but the view was worth it. Clean and comfortable. No matter where we were in the hotel, if there was a hotel employee, they would have a friendly word. Always like having a restaurant in the hotel for dinner and dinner here included the view and VERY good food. The breakfast that came with our room price included fresh cooked eggs in various forms in addition to the usual pancakes, pastries, fruit, etc. The only drawback was that, being on the highway, and across the bridge from downtown Florence, it wasn't really convenient to walk between the 2, However, even being on the highway (101), we found it to be a quiet hotel. All in all, we were very happy with our choice and highly recommend it .

"Great Hotel"
Janet Y, 24 Juillet 2018

Staying at the Best Western Pier Point Inn was a great experience. The staff and faculty are very helpful and friendly. The room was spacious and very comfortable with a great bed and pillows and nice and clean. Beautiful grounds also. The breakfast in the morning was awesome with excellent made-to-order omelettes or eggs with sausage and ham and the other usual continental breakfast items.

"summer vacation"
Billy W, 23 Juillet 2018

Rooms were very comfortable and spacious. Older motel but very well kept. We ate dinner at their restaurant, it was very good and reasonably priced. Breakfast was wonderful. Did not expect to have a made to order meal. Will definitely add this to my stay list.

"Great stay overlooking the bay"
Jill M, 21 Juillet 2018

Steven Shrewsbury went way beyond what most hotel managers would to help remedy problems related to staffing shortage caused by employee illness. When our room was not ready at check-in time he did everything he could to make us comfortable and made it up to us by assigning us a quality room, reserving us our choice of restaurant tables for dinner, giving us a management discount and guarantying us the same room for our return trip a couple of days later. The desk staff were great and accommodating. The breakfast chef was super and the breakfast food was very good. Dinner at the restaurant was exquisite and the views of Florence and the bay were spectacular.

"Great hotel!"
travelswithdogs2018, 16 Juillet 2018

This is a great hotel with gorgeous river views from the upper level balcony as well as the restaurant and lounge. Clean and quiet and very pet-friendly with a small green area for dogs and a short walking trail behind the hotel. Shawn checked us in at the front desk and genuinely cared about making our stay a great experience and went the extra mile to make sure we were happy. The breakfast staff and all staff we encountered were also very friendly and helpful. The breakfast and make your own waffle station was a big hit with us and biscuits and gravy and perfectly cooked eggs oh my!! Great place to stay and close to Old Town.

"Okay Coast Hotel"
AndyN3, 16 Juillet 2018

This place was clean but dated (popcorn ceilings), our room had been renovated but cheaply (freshly painted bathroom walls over peeling wallpaper, cheap wood flooring that you can feel bumps under). The breakfast was free but I would have rather paid for something nicer. The restaurant on the property was fantastic, but not associated with the breakfast. Had a non-pet room but heard dogs barking through the walls at night. I wouldn't stay here again but I'm also kind of picky.

"Clean, FRIENDLY"
SgtDonna, 14 Juillet 2018

Front desk personnel were very friendly and very helpful. Room was clean and good, the only thing is that it had no A/C. Breakfast was great, they make omelets for you!!!! Nice view from the dining room too!! Good place to go to.

"Great breakfast"
Susan K, 14 Juillet 2018

We had a lovely view of the river and the door had a screen so we could leave it open for fresh air. The room was clean and beds were comfortable. The staff was friendly and helpful. There is no elevator or laundry facilities. All walkways are outdoors. Breakfast was great. They had a good system and made eggs to order.

"The best breakfast"
rogirl2018, 11 Juillet 2018

This hotel was the best Best Western we stayed at. They are the only ones on hwy 101 that have special breakfast made in front of you however you prefer. We stayed there twice and enjoyed it every time. Their pool has warm water and very nice ambiance.

"Fantastic Breakfast!"
User, 09 Juillet 2018

Great location and all rooms appeared to have a waterfront view. The staff was fantastic and there were even fresh cookies when you stopped by the front desk. The breakfast was one of the best that I have had at a hotel. Made to order omelets without having to wait in a huge line. Just drop off your order and they will call your name when ready.

"Dinner Menu"
Susan E, 09 Juillet 2018

This is a wonderful restaurant. The last 2 times we had dinner, the food was delicious and well seasoned. The Chicken Parmesan was incredible. The empanadas were some of the best we have ever had. Plus the views of Old Town and the River is tremendous.

"A great place to stay while in Florence"
MrBill W, 08 Juillet 2018

This was one of the best, Best Western hotel we have stayed in. The staff was outstanding and we felt like we were welcomed guests. The rooms were very clean and quiet with a great view of the river. A great breakfast with many items to choose from.

"Dog friendly, great stay"
Formiga, 01 Juillet 2018

My friends and I arrived at 1am with no reservations and needed 3 rooms. Two of us had dogs and we were all able to get rooms. Breakfasts were really good. Lots to choose from and there was an great omelette station where you can place your order. The staff were all great and friendly. The room was really comfortable and my dog loved it. There's an area to walk pets in and it's a nice view. I would definitely stay here again. We dined in the restaurant for dinner and we were really happy we did.

"THE 'BEST'"
402tom402, 24 Juin 2018

Travelling on our Harley-Davidson,we try to stay with Best Western.They are very motorcycle friendly! We happened to stop at this hotel,and very happy we did!Great room,very clean,great views of the river from the room.Excellent breakfast and staff! So friendly and very helpful.Walking distance (or cab) to downtown pubs.Or a bar/restaurant on site! Large pool,spa and hot tub.We ended up staying three nights!Only thing missing was Guest Laundry. Oh well.One of the very best hotels we`ve stayed at.

"Traveling from Texas "
dashipps4, 23 Juin 2018

There are 8 of us traveling from Texas ages 51, 49, 40, 39, 21, 18, 18 & 16. Normally I'd rate this place a 3, but giving it a 4 because we had access to the deck with a beautiful view of the bay, the staff has been super friendly & helpful & the breakfast has been the best by far!! There isn't a gym & the rooms are pretty small. Check in: Very easy, I would suggest you let them know when you book if you have allergies & can't be in a pet friendly room. We booked 2 rooms & when we arrived one of the rooms we were given was a pet friendly room, even though we didn't have a pet. They kindly removed the pet fee & gave a $10 discount for 1 night. My husband is severely allergic so had we been given that room we wouldn't have been able to stay. The pool has a beautiful view of the bay & is a good size. Rooms: Clean, small, 2 Queen beds, mini fridge desk & chair. Breakfast: Awesome options. You can have omelets made how you like them, waffles, pancakes, English muffins, bagels, cereal, oatmeal...healthy & unhealthy options. The view from the breakfast room is beautiful! We would absolutely stay here again!!

"Great Stay"
Sharon H, 21 Juin 2018

The room was clean and comfortable. They had a microwave, mini fridge, hair dryer. Staff was very pleasant and professional. They offer a dry sauna in addition to the pool and hot tub. Breakfast was plentiful with an omelet station. The location is across the river from old town Florence with a great view of the river. We would stay here again.

"Great place"
Leichners, 18 Juin 2018

This place is great! The breakfast was amazing! We will be staying there again in the future. We travel the coast lots and this place has been in the top 8 of our preferences along the Oregon Coast. They treat Motorcycle riders super special!

"Fabulous view and breakfast was amazing !!"
Murphy512, 17 Juin 2018

Totally loved our stay here. The view was amazing as was the breakfast. Even had a cook to order egg bar ?? Room was quite comfortable & plenty of room in the bathroom for both of our “Stuff” .. Hands down, Best hotel we stayed in while visiting the Oregon Coast. Perfect location as just across the river from old town Florence

"Exhausted, hungry, and they gave our room away!"
c0ldstream04, 16 Juin 2018

I made a reservation a month in advance during a baseball tournament weekend, because we have to prepare to be at the field sun up to sundown, and having a good hotel room to clean up and rest is crucial. I chose the Best Western because they were the only hotel in town that had a 2 room kitchen suite, which would make our stay easier so we could fix a meal in room and avoid spending time and money in restaurants. I spent extra time at home the day before to prepare food, it was all planned out! Earlier in the afternoon of my arrival, I called the front desk to let them know that our games were running behind schedule and we would be checking in at around 8pm. They assured me that they would hold my room. Great! Imagine my horror, when I showed up, all of us filthy, ravenous, exhausted and sunburned at 8:15pm, to be informed that there is no reservation for us. In addition, they don't have any available rooms at all. Positive that it must be a mistake, I told them that I had in fact spoken to a desk agent a few days prior, to adjust my reservation from a Fri and Sat night, to only Saturday night - and she not only assured me that I could keep my Saturday night room, but I would be able to get an even better rate. Turns out - she had changed my reservation to Sunday and Monday night, instead. Somehow, they can scrounge up a smaller room for us, but the charge would be more than the original price for the 2 room suite - did I want it? No. I'd rather make the 2 hour drive home for the night. I am furious with the mistake, and the lack of effort to make it right. Do Not expect to be treated well at the Florence Best Western, unless you can score a last minute room at a ridiculous price. They win, the customer loses.

"Great Place to stay"
ChrisABQ2013, 15 Juin 2018

We had a great time, the best part of the stay was the Breakfast. We used the pool, which was very cold, but they have a hot tub and sauna available. The views from the breakfast area was beautiful. Fun to see the river/bay. I didn't love having an entrance from the exterior of the building, but nice place over all. a little pricy, but enjoyable.

"Great view, great service, great memory!!"
susiequilts1985, 04 Juin 2018

Traveling down the Oregon Coast with my "extremely fussy" sister, we happened upon this Best Western Inn on the other side of the bridge in Florence, Oregon. The lady at the front desk was so nice in her interaction with my sister, that we decided to stay. It was a GREAT decision! The food in the restaurant was amazing! The views from there and from our room were breathtaking and the complimentary breakfast had more choices than you could possibly want!....including 3 chefs cooking eggs to order. (I had a spinach and cheese omelet !) I travel a lot and this was the best breakfast I have experienced! I recommend this Inn to everyone who is looking for a memorable experience on the Oregon Coast!

"Pleasantly Surprised"
Timothy R, 02 Juin 2018

We made our way down from Seattle to San Francisco and this was our first Best Western stop. Nice restaurant experience. The stuffed halibut was recommended by the front desk attendant and it did not disappoint. Also the next morning, the complimentary breakfast with omelette station was very good. Only detractor, no elevator. Overall a great value and experience. Head and shoulders over our BW experience in Eureka, CA.

"Relaxing stay"
KOBandHH, 01 Juin 2018

Good view from our top-floor room, relaxing to sit on the balcony and watch the sunset reflected on the river. Staff was kind and helpful. Not the quietest hotel - the design is such that room doors open to the outside (not a hall) and if you aren't attentive (our next-door neighbours weren't), the pressure differential causes the door to slam loudly. Decor, room size, and ensuite are average, nothing special. However the staff and the complimentary breakfast make up for it. The breakfast is the usual (make your own waffle, etc) except for the made-to-order eggs station, which is super. The housekeeping staff (Terry, Acacia) cleaned up the sandy mess I made by tracking in half the sand from the Oregon Dunes - they must have to do this a lot! You know, you remove your shoes and socks and a litre of sand spills out. If you need to avoid stairs, this is not the hotel for you, again, due to design.

"Great view, Great food, Great experience!"
susiequilts1985, 31 Mai 2018

Traveling with my sister down the Oregon Coast we happened upon this Best Western and because the lady working the front desk was so nice, we decided to stay. It was a great decision as the food in the restaurant was amazing, the view from our room and the restaurant was breathtaking and their complimentary breakfast had everything you could possibly want including 3 chefs making omelets to order.. I was totally impressed and recommend this Inn to every one who is looking for a memorable experience on the Oregon Coast!

"DO NOT PAY FOR A VIEW ROOM!"
Claudia B, 29 Mai 2018

Their giant reader board advertises that they have "Amazing Views".....not from our room. We stayed in room 120 on May 14, 2018. I took several pictures to document the total lack of a view. We complained to "Candy", who stated they cannot control vegetation growth of the adjoining properties. Our pictures show total out of control vegetation growth on their own property, not the adjoining properties. Also, the stuffed chair smelled SO BAD of wet dog butt we had to put it out on the balcony. All "Candy" would say is that she would let housekeeping know about the problem. I will not be recommending this hotel to anyone.

"Lots of stairs"
Neal D, 27 Mai 2018

Asked for a room with no stairs due to back problem. given two room on bottom which required lugging bags down three levels and up three when we left. Booked reservations in restaurant on site which they said was excellent, but found just average. Breakfast was best part of stay with omelets and fresh fruit.

"Patti My Hero ... YOU Rock!!!"
raven0222, 27 Mai 2018

Was sitting on the 3rd floor balcony enjoying a lovely view when I picked up my iPhone only to have it slide out of my hand, hit the deck and bounce perfectly thru the railing with ease onto the concrete and grass landing below. My husband ran down to attempt retrieval when Patti met him and came to our rescue, climbing out and around in flip flops no less! Just to retrieve my phone. WOW, talk about above and beyond! We so recommend this hotel for view, for comfort and for an exceptional staff. Thank you so much for a great stay!

"Rhody Fest"
W5720IHmichael, 25 Mai 2018

We were treated with a careful attention to detail, respect an excellent care for our motorcycles. Any and every challenge that we might have had was was handled swiftly without any hassles. This property was much quieter than most of the other properties in near Old Town.

"Mini Vacay"
kara3sb, 16 Mai 2018

A very pleasant surprise! The rooms are clean, the bed comfortable and the view was beautiful of the bay and Old Town. The restaurant and breakfast area has the same great view. Breakfast was included, made to order egg station, homemade banana bread, coffee cake, steel cut oatmeal and sausage gravy. There was also fresh fruit and the usual breakfast items. We ate dinner in the restaurant, they have a happy hour from 4 to 6. Dinner was wonderful, lots of Gluten Free options and fresh seafood. Great service, and the creme brule was tasty!

"A true gem of Florence!"
Mel W, 15 Mai 2018

I got in a little late, and I was warmly received. Check-in was quick, and o found my room with little effort. The room was clean and quiet. I will stay again should I visit the Oregon Coast. The hotel is near an historic bridge over the Suislow River. It's is a good point between many fo the national and State parks along the Oregon Coast.

"Loved everything about this hotel!"
bigthicket, 14 Mai 2018

Great stay at this hotel. Friendly check-in by staff. River view room that was spacious and comfortable. Had a nice balcony with chairs, refrigerator and microwave, full length mirror, lots of outlets, nice size bathroom with full size bathtub, pretty wood vinyl plank floors, and it was freshly painted and very clean. Other bonuses were the restaurant and bar inside the hotel so that when we were ready for dinner we didn't have to drive. They have an awesome breakfast in the morning too with made to order omelets and frittatas and great French roast coffee. They have fresh baked cookies in the afternoon. This is the place to stay if you're in the area! All staff were awesome!

"Wonderful Pier Point Inn"
John B, 08 Mai 2018

Our stay at the Best Western Pier Point Inn was wonderful. The room was clean, well appointed with nice decor, love there was no carpet. Best of all was the view of the Siuslaw River, Beautiful Siuslaw Bridge and old town both night and day. The Resturant was really, very good, with excellent service. The Breakfast was also good with a nice variety of food to choose from, and the price was just right!

"Beyond Expectations "
Roxy R, 07 Mai 2018

We checked in early to our pet friendly room... The balcony is incredible providing a spectacular view of the river and the quaint downtown. The room is very clean and spacious. The refrigerator, microwave and coffee maker are terribly convenient. We were not aware of the restaurant on the premises. They offered a happy hour. The menu is hands above the standard fair in town. The atmosphere, view and food are all above and beyond. They went out of their way to make everything incredibly delicious... Fresh, clean flavors. A MUST for dinner when in Florence. Maria at the front desk was friendly and informative. Lisa in the restaurant "Bay View" is extremely helpful and fun. Chef Scott is a refreshing food artist... You will not be disappointed by this establishment

"Just what we needed. . . ."
tippynkc2002, 06 Mai 2018

I don't think I can say enough good things about the people who work at this Best Western. Lisa in the restaurant; Donna at the breakfast nook; Sean at the check-in desk... all provided outstanding service to us. Above & beyond the norm... each of them made us feel like family. Our room was over-looking the river (which is peaceful, calm, & beautiful) and although a bit small, the bed is comfortable and the room was spotless. We will 100% come back to stay at this Best Western location again. The food at the restaurant was fabulous; the breakfast provided was great; and the location is convenient to Florence, Reedsport, North Bend, and Coos Bay. Only "down" side - the a/c - heat unit as a bit noisy. That's about it. The rest was top of the line good. Truly can't say enough good about the staff at this location - they are the best of the best. Thank you to you all even the ones I didn't get the names of... you all made our stay so pleasant.

"Excellent stay"
Sandra L, 06 Mai 2018

This place is amazing, first thing you see when you drive in is the small waterfall to the left of the entrance. You walk through the door and onto your right is the check in/out counter. If you looks straight ahead that's the area where they serve the free continental breakfast. Let me tell you the food was excellent! You grab a paper with a list of the choices on how you want your eggs cooked and they'll cook it for you. They had a good selection of food. Cereal, yogurt, fresh fruit, sausages, and way more stuff than I can remember. The best part was the make your own waffles which had a heart in the middle with a BW on it which I thought was a cute touch. I put some marionberry syrup with whip cream on mine. SO GOOD! As far as drinks they have coffee, orange and apple juice, milk, water. To the left of the check in is the Bay View Bistro. Man is their food amazing and the view. The waiter was nice. The only thing I'd say is the seating area is a little small for both places. So if your a big group hopefully you don't have to wait long. The room we booked was a two queen bedroom. The shower head is great for those who like it gentle or a little harder. The room was spacious. The whole hotel was very quiet felt like we were the only ones there. I don't know if it was because we went in the spring rather than summer? They have a sauna, pool and hot tub. Great for relaxing. It looks like they were adding another hot tub but I am not certain. Location is great, if you want to go see old town. It is across the river, you could even walk there if you wanted. The overall experience was greater than I had anticipated and we only stayed there one night! I would definitely recommend this place if you are staying in Florence. I will defiantly be back.

"Great view. Great Location"
AvalonFlyBird, 01 Mai 2018

Heading North the BW is located on the South end of the bridge on the Siuslaw River, across the river from the old town of Florence. We had a great King room, watched the few boats on the river (not so busy in April!) and the twinkling lights of old town located across the bridge and on the North side of the river. The hotel was quite busy, reception friendly and efficient however no breakfast service. Plenty parking. The room was clean and quiet and the king bed comfortable. We had dinner at the hotel. A new restaurant opened . It is quite small with tables and a small bar & was busy. Staff attentive and helpful in filling our order, Moderate prices. Convenient yet quiet. A place we would return to, we would try the pool and sauna next time.

"Great stay"
Debra C, 22 Avril 2018

Wonderful breakfast included and a great dinner at the restaurant. Nice rooms with a fantastic view of the bay. Relatively small quiet hotel with very helpful and friendly staff. This is not a luxury hotel but a very clean comfortable hotel that we would visit again.

"Great place to land!"
Thomas F, 21 Avril 2018

Like most Best Western Plus; very clean, friendly, & great staff. Our room was very nice & larger than we expected. We had a great view of the river & the city of Florence. Very convenient location; right on HWY 101, & set up so it's very quiet. The best surprise was the restaurant. The dinner menu is huge, and the cooks do a super great job! I had a crab cake dinner (with a bowl of clam chowder), my wife had one of their huge burgers. Everything was perfect. The breakfast spread was also great, with make to order eggs or omelets. We'll definitely stay here again!

"Short get away, just the weekend"
Ginnie S, 08 Avril 2018

It was quite lovely, when we checked in, Candy and Shawn at the front desk were friendly, and helpful. My husband is a diamond member with Best Western and he was impressed. The room was comfortable, with a beautiful view of the bay. They have an indoor pool, hot tub, and dry sauna we found relaxing. In the morning the breakfast is wonderful and Jennifer impressed my husband buy making him a smoked salmon omelette. Sarah kept our table clear of used plates with a cheerful smile. The whole breakfast crew was very helpful. We dined at the Bay View restaurant on Saturday evening, and had a charming waitress named Mary. She kept our tea glasses full, and checked on us often. She was delightful, even suggesting the halibut dinner for my husband...it was very tasty. Later on we had a very nice chat with a congenial maintenance man Ray, who talked about changes coming to the hotel and plans for an elevator next year. Employees with pride in their place of work always make a difference. All in all. I would recommend this Best Western to anyone looking for a comfortable, friendly place to stay in Florence, Oregon Sincerely, Virginia Scoggins

"Nice hotel and staff"
Paradafamily, 06 Avril 2018

At first glance the hotel looks great, however the rooms are old and tiny, as well as the hot tub. The hot tub can only fit 3 adults comfortably, which posed a problem with the hotel being family friendly, having two or three families in the pool area at one time. The complimentary breakfast was amazing, made to order eggs and the best salmon omelet. Maria at the front desk was extremely nice and personable! Heather at the restraunt bar was also very nice and her cucumber martini is delicious! Overall I would consider staying here again.

"Great location for the dunes"
Gary O, 01 Avril 2018

Good breakfast. Omelettes made to order and full breakfast. Pool was nice and basic hot tub did the job/old. Nice view from our balcony overlooking the water and bridge. Great location for the dunes. Were told the dunes 20 min away had the better dunes- Spinreel- They were amazing.

"BEST Customer Service at Best Western"
Keli528, 24 Mars 2018

I have to agree this Best Western is perfectly located across the river from old town with excellent views especially at night. Nice restaurant and bar and breakfast room overlooking the river. Great breakfast had many choices with an omelette bar made to order. Rooms were large and comfortable. We had 4 ladies sharing two queen beds and our room worked out surprisingly well without us getting in each other's way. BUT the best part of this Best Western is the customer service we received from Shawn at check-in. The four of us were doing a girls coast trip and showed up without reservations. Shawn was exceptionally friendly and accommodating in helping us get a slightly larger room than most to accomadate a pull-out bed if we felt we needed but didn't end up using. He was very helpful in giving us advice about the hotel itself and where to go in town. We enjoyed chatting with him and appreciate all that he did to make our stay a most comfortable one. People like Shawn make us want to come back and stay at the hotel again. Thank you Best Western and thank you Shawn!

"What a view "
1stFriday, 22 Mars 2018

Great view of river bridge and downtown Florence especially at sunset and sunrise. We ate the best breakfast: freshly made to order veg scramble at sunrise and the view was unbeatable. Enjoyed not having to listen to blaring TV. Room was modern and comfortable but there is an odor to this place. I think it is musty because of damp wood due to buildings' age. Constant upkeep is always needed where exposed to wet and rain.

"Great hotel for dogs"
worldtravelor50, 17 Mars 2018

Not only is this hotel super dog friendly, but the complimentary breakfast is amazing including gluten free options, and the views from the room are spectacular. There us a gorgeous pool/spa area. Restaurant also good.

"BEST Best Western"
Tim M, 08 Mars 2018

We have stayed at many many Best Western this trip. Probably close to ten places. THIS Best Western has an indoor pool, a hot tub and a sauna! The gym is pretty good for a Best Western. As is common, a free breakfast in the Breakfast room. The difference HERE is real China plates, real China cups! An awesome Omelette Bar, cooking custom omelette made to order. The room is pretty good, as expected.

"Excellent customer service"
Blossom V, 19 Février 2018

Shawn and Candy were very helpful when I arrived and realized my reservation had been made for 1 month later than needed, by a coworker. The error was no fault of Best Western! They made us feel welcome and eased a stressful situation.

"Great river view room"
Q1407DJrobins, 11 Février 2018

Enjoyed our stay in a king river view room. We used the hot tub in the pool spa area- it was clean and a very nice area. Happy hour specials in lounge was a bonus. Had a very good snack in restaurant.

"Excellent view"
georgejune4, 10 Février 2018

The room was clean, looked right on to the river, and the omelets staff made for your free breakfast were excellent. Good walking distance to old downtown Florence. The room had a couch which made it more comfortable to sit.

"An aging Best Western , still a decent stay"
Rust-E-Junque, 09 Février 2018

Several thing I don't usually find in a BW , holes in the outdoor carpet from the towers to rooms , ice machine out of order , big chipped corner on the toilet cover , bathtub mad a weird noise when toilet was flushed and finally , horrible vinyl fake wood floors that stuck to your feet when walking! Breakfast was good , price was good , bed was good .. SO kind of a eh Best Western stay ...

"Cozy place to stay."
Linda L, 04 Février 2018

Cozy place to stay. Right on the water. Very friendly staff. Rooms very clean and quiet. Restaurant on site open in the evening. Food and drinks were excellent. In the morning, there is also complimentary breakfast. The driveway to the hotel is the only issue. Kind of difficult to find/see from Highway 101. Will definitely stay here again.

"One night stay...paid way too much money for mid week one night stay"
V883RYlynns, 01 Février 2018

This was our 3rd time staying here and this will be the last. The room we paid way too much for smelled like chemicals or paint....we opened the patio door through the night and could still smell it. The room was not cleaned well, dirt and grime on the floor, corners of bathtub and bathroom floor corners were nasty!!! Rubber mat in tub/shower had hairs under it! YUCK! When telling staff at checkout about the smell & cleanliness there was no reaction other than, "they did touchup paint work in that room". Breakfast was mediocre....hot food was dry and barely warm. This is the last time we stay here.

"Crossed wires"
Verna C, 14 Janvier 2018

We were in town for the annual Winter Music Festival & I had made reservations a few months in advance for 2 nites, Fri & Sat. However, a few ago, our plans changed & we decided to only stay over Sat nite, so I called the hotel & cancelled Fri nite but kept Sat nite's reservation. We only live about 90 minutes away, but we always like to stay overnite & hang out at the coast with friends who attend the festival. After spending the day listening to great music, we head to hotel to check in & get ready for dinner, we find out that we don't have a reservation & they are completely booked, due to the Festival!! After some digging, we find our reservation is for the NEXT weekend! Now, we don't know whose error it is at this point--mine or theirs. It could go either way. But the front desk staff, Shawn (who we find out is the one who handled my phone call when I called to make the changes) & the young lady (whose name I can't recall, but will update when I do!), who were on duty, were so helpful. First, they called several other hotels in town, but there was no availability. We actually just decided to drive home after the final musical act, as that was the easiest answer. They extended discount coupons for dinner in their restaurant, which we accepted & enjoyed. We also accepted a few of their warm cookies, which were delicious!! I'm sure if we were farther from home, the weather were an issue or we had pushed harder, they would have been able to have found a solution. We were impressed by the customer service & all involved went above & beyond to try to solve a problem that may not have even been their error. Kudos!! We will be back!!

"Sweet spot with great views and super friendly staff"
Sarenne08, 06 Janvier 2018

Perched right above the Suislaw river -- as everyone says -- you have great views of charming Old Town Florence from this BW gem. We were traveling with our toddler and the staff warmly welcomed us and other guests that were checking in (with pets!) at the same time. Our room was spotless and the body lotion amenity smells heavenly. We headed straight for their Bistro and had a super yummy dinner (Salmon, steak and pasta for the little one) and their wines by the glass were quite nice. The next morning we very much enjoyed the breakfast that was all included -- we made waffles and got made-to-order omelettes that were all great. Afterwards, we enjoyed wandering around Old Town and seeing some of the shops. We'll be back for sure!! Next time we're going to hit the dunes nearby :)

"Terrific overall experience"
Bab1947, 06 Janvier 2018

The included breakfast was phenomenal! Lisa, who served our dinner in the restaurant and who also cooked our made to order eggs in the morning was fantastic. She made the stay extra special!! The staff were all very friendly and the room was clean, the bed comfortable and the river view pleasing.

"Christmas in Florence with Cujo!!"
Faith H, 05 Janvier 2018

Walked in on Saturday afternoon Dec 23 2017 before Christmas and felt very welcomed by Shaun and Candy. Happy that our room was on parking level as hubby really can't do stairs and have a small Yorkie "Cujo". Room was on the far end so not much noise if any that we could tell. Room was clean and well equipped. Could have used a doggy stair for the bed as had to lift Cujo up and down all of the time. Possibly something you could offer in the future? Also a covered walkway from the furthest rooms to the front door would be nice. Had dinner the first and second nights at this hotels restaurant and both were very good and well worth the money. Wait staff was great, Shana made our experience even better. Prime Rib for hubs and Chicken Alfredo for me first night. Second night hubs had the Deep fried fish/prawns/salmon&chips and I had NY strip steak. All meals including breakfast were great and would recommend coming here over say going to the Local Casino for dinner. We were saddened that we had to eat at the casino on Christmas day but appreciate you giving the restaurant staff the day off. We didn't get to meet any of the kitchen staff save for the manager and neither of us got her name (though she did come talk with us about the cute peppers on our plates). You have a beautiful Lobby and dining area both for breakfast and fine dining. The woodwork was well done and in good taste, hope you keep up the great ambiance. Maria signed us out on the 26th and we were sad to go. We do hope to come back for Christmas 2018. Too bad Lincoln city, we have found a better place to visit for Xmas!!

"Oregon Coast Stopover"
johnbR5763ZA, 05 Janvier 2018

Great Hotel overlooking Florence Oregon and the Suislaw river. Rooms and restaurant had great views. At the time we stayed, they were offering Breakfast omelets which was included in the Price. Omelets included salmon. Clean Comfortable, and Quiet Facility, just south of town. Don't under stand why this Best Western is not a BW Plus.

"Great accomodation"
ger_and_hi, 04 Janvier 2018

Pierpoint Inn is the best hotel in Florence--one of the best on the coast. Very friendly staff, all details and appointments high quality. The views from all rooms are great. Price is a good value. We will be back.

"Pier Point Inn - Florence, Oregon"
janicea561, 03 Janvier 2018

This is the most wonderful spot. My home away from home when I come to Florence to visit family. All of the staff and kind, and super helpful. Most recently SHAWN at the front desk took such great care of me when checking in. I would absolutely recommend this hotel to anyone coming to Florence for a relaxed and lovely visit. You will feel, welcome, cared for and safe. Always a beautiful experience when I stay here.

"Amazing Event Venue!"
Bettina A, 02 Janvier 2018

Since moving to Florence I've had my "annual girlfriend party" in my home. 2016 we had 66 women in our living room. So for 2017 we expected around 100, so we went out to another venue in town but the closer we got to the event the more disorganized the venue became. We were in a serious crisis. We reached out to Steve and Lisa at the Best Western Pier Point Inn and in less than a week they made it happen. We had a blast all the women loved the views and the beautiful room. The servers were great and the event was a huge success for our local Domestic Violence Shelter. Many thanks to Steve and Lisa for their community support and they're willingness to help us in such short notice.

"Outstanding stay with a view!"
Matthew C, 01 Janvier 2018

Beautiful hotel with wonderful views of the river, bridge and Florence. Shawn greeted me with professionalism and friendliness that every hotel should mirror after. Dinner at the Bay View Bistro was top notch! The smoked Coho Salmon was excellent; the best I have ever had! The homemade clam chowder and garlic bread completed the meal. The view from the restaurant was very nice. Breakfast was wonderful with a panoramic view of the surrounding river and surrounding areas. The room was very clean and updated making it feel like a 5 star motel. The only downfall was the shower head was barely pushing out water. One suggestion I would recommend is to have a shower head with an extension.

"Everything was nicer than we expected."
Wendy G, 31 Décembre 2017

We were greeted by Shawn, the front desk person. He was efficient and very personable and we felt very welcomed. And we got free warm cookies! Our room had a gorgeous view of the river and bridge. The room was large and very comfortable for my husband & I and our dog. Very clean. I went to the restaurant the first night and was served by Andrea who was a great server & I appreciated her honest guidance on menu items. I was privileged to meet Chef Scott and we discussed the special menu items for New Years Eve dinner the next night. Based on that, we decided to eat dinner our second night there. We were served by Lisa, a wonderful southern lady, who was both attentive and fun. The food was superior; kudos to Chef Scott. Breakfast here is REAL eggs cooked to order, among other breakfast buffet items. Sara cooked our eggs exactly as we ordered them and we enjoyed our first breakfast here. Every room and restaurant has a view that is lovely. My husband used the pool & spa and was very impressed by the facilities. Looking forward to our final breakfast tomorrow and we are sad to leave. We will definitely be back. This motel has been here a long time but has been updated and is well managed. It provided a much-needed getaway for me as well as being convenient for my husband's music gigs this weekend. We are very impressed.

"The Staff at BW Pier Point Inn"
Ronald B, 28 Décembre 2017

The staff that assisted us was terrific! Shawn and Meghan were very friendly and helpful. They genuinely cared about our comfort and enjoyment. The breakfast staff was also wonderful. They, too, were friendly and very attentive. We will be back!

"Would have loved to have been able to stay longer"
Lorena C, 27 Décembre 2017

After a very long day of driving we arrived at Best Western and were immediately very impressed. We only had one night to stay here and would love to return. Lovely room with great views. Fabulous free breakfast including fresh made omelette to order- excellent. The restaurant offered great choices for dinner and their seafood chowder was fantastic. My husband wasn't feeling well, and one of the waitresses took it upon herself to offer him a small hot toddy to see if it helped...great staff. The indoor pool, spa and sauna would be great to use if we'd had more time. Would love to return.

"Excellent friendly environment"
Gordy and Candi M, 25 Décembre 2017

Full complementary breakfast available. It has been along time since we stayed at a hotel that offered made to order eggs. Swimming pool very kid friendly, although it is cold down there so take a coat if you aren't in the water.

"Location, location!"
davidmF8156HY, 24 Décembre 2017

If you are looking for a motel that has a great view of the river and Old Town, this Best Western is perfect. We visited over the Christmas holidays and really enjoyed both the lights and the scenery.

"Florence weekend"
Dbschedler, 22 Décembre 2017

Great breakfast, Super friendly staff. Very helpful. Very close to the state park, the dunes et al. Great view of the bay. Room was very clean. Very relaxing area of Oregon. Next time we'll try the dinner Resturant that's in the hotel.

"R&R Weekend"
Dmantell, 18 Décembre 2017

Do you really need a reason to get away from the grind and everyday life especially during the Holiday rush of shoppers. These are some of the reasons we use to just get out of town and enjoy life. The change of scenery, weather, people and shopping.

"great staff, great view, great omelettes - otherwise forgettable"
learyjj, 08 Décembre 2017

We arrived late after a hard day of driving in pouring rain. Shaun - our check in clerk was extremely helpful and enthusiastic about the property. However, to get to our room we had to be out in the rain and got soaked. the room hvac was from a distant century and didn't help a lot. In the morning the rain had subsided and, turns out, we had quite a nice view. Who knew the breakfast (included) had an omelette station which was unexpected and excellent

"Stay at PierPoint"
Jack A, 07 Décembre 2017

When coming to Florence I try to come to PierPoint. Services are great...nice hot tub/pool/exercise room. The special order breakfast omelettes/scrambles/fried egg breakfasts are not bad. Great service people. Maria helped me out...kind, courteous, friendly, knowledgeable! Enjoyed my stay here once again.

"Great hotel!"
Diane T, 07 Décembre 2017

We love stopping here after a long trip back to Canada from Southern California. It's great to have such a wonderful restaurant on the property so you don't have to leave once you park the car for the night!

"Excellent service and value"
davidoD7338OA, 06 Décembre 2017

Stayed for 1 night at the Best Western in Oregon, very friendly, helpful staff. Toni & Sara from the breakfast team when out of their way to accommodate my requests on food. Impressed that they even have a "dog" area which is quite convenient when traveling with pets. Rooms, clean, comfortable and spacious. Will stay again.

"Amazing food and customer service"
Larry J, 05 Décembre 2017

We came here to enjoy the restarunt we heard they had on site. May I say Andrea was wonderful. Our food was amazing. Shawn at the front desk was extremally helpful in telling us about local attractions. Although I was not a guest I soon will be. Spot on best western, spot on.

"Business Trip"
R402DRdanielm, 03 Décembre 2017

I usually stay at a Best Western when I travel and this one is one of the best. It is best situated to the conferences and restaurants in Florence. Plus the view of the river is awesome boats are great.

"Above expectations..."
Dennis A, 29 Novembre 2017

We chose to stay at this property in a change of traditions from our regular Thanksgiving traditions. We booked online and that site did not give me the options of entering mobility and the fact that our little dog travels with us. My print-out actually stated preferences will be addressed at check-in. Well I have to say I have never had a smoother experience at check in the with Shawn. He took care of us in an instant and all with a full house. The property has issues for those of us that are impaired but when it is obvious the staff is in the guests corner...that makes all the difference in the world. Super clean and roomy, a great view of the bay and the storm that presented itself. We enjoyed our stay and will stay agtain even knowing the hurdles. It was that good!

"Great views of Old Town Florence and friendly staff"
rollingchair, 27 Novembre 2017

Loved this property, but they don't have elevators! We were told it is to expensive to retrofit elevators, but maybe they could put in chair lifts so guests with mobility issues could use the wonderful pool and hot tub area. Shawn & Chrystalina were super helpful.

"River View"
Rob R, 27 Novembre 2017

This is a really nice hotel for an older facility. It has a good breakfast buffet and restaurant/lounge. Rooms and restaurant have good views of the Siuslaw River, and it is located close to downtown.

"Best stay of the whole 2wk trip"
Goldwing89, 26 Novembre 2017

Wonderful place to stay. Incredible views of the bay from our balcony, & at night the city lights really add elegance. Cook to order eggs is a first for us in a hotel stay, & was a great surprise. Our check-in clerk Shawn gave us solid information on the facility, & went above & beyond helping us figure out what to do in the area for the next two days. I'd hire him for my own business if he'd move to Arizona. Our rooms were very clean, comfortable & you could tell freshly updated. All around fantastic stay, will most definitely return. I'd give a 5star, but parking is a challenge, at best.

"Clean, quiet and friendly staff"
margieg915, 25 Novembre 2017

This is a great hotel, clean, quiet and the staff are very friendly. The breakfast was super with made to order omelettes, real oatmeal and gluten free bread for toast. The room was a rather odd configuration, however I am sure that the reason was because most rooms have a great view of the harbor area - our room definitely did.

"Florence"
SSSmith_13, 21 Novembre 2017

Great hotel on the river! Balconies have view of the river and the old town across. Friendly staff. Eggs or omelet cooked to order were perfect. Nice little lounge and restuarant with river view. We had cocktails, but did not eat there. Friendly bartender

"Great staff, Great view"
C1044IVscottk, 19 Novembre 2017

Car window broken from smash & grab at Haceta Beach, Lane Cty parking area just outside Florence. Staff got together to get materials to secure window & got all taped in place for us. Great views of bridge over Siuslaw River & Florence's Old Town. Good complimentary bkft w eggs made to order.

"Weekend get away"
Don C, 19 Novembre 2017

A close weekend get away, it's an older hotel but there has been up keep done and it shows. The staff is very nice, rooms are clean, food is very good at breakfast time. Not a bagel and cereal type of show, A true egg, omelet bar cooked as you watch.

"Business Trip"
Julian P, 16 Novembre 2017

I travel all over Oregon on business and I must say that this hotel has some of the best customer service. The breakfast is amazing as well. It is definitely worth the stay for business or for vacation! Some people that were extra helpful are Shawn (at the front desk during check in time), Andrea (at the bar during happy hour) and Candy (at the front desk during check out time).

"Great view, quiet and convenient."
Janice W, 14 Novembre 2017

This hotel is right across the bridge from shopping, historic downtown and casino. Great view of the water and city. The staff was friendly and accommodating. No elevators, your room is accessible from the outside with only one flight of stairs to any floor. It was a nice room, clean and quiet during our stay.

"Best trip ever!"
578summerd, 13 Novembre 2017

The front desk girls Nissa and Candy were beyond amazing and helpful. Windy the room attendant had our room sparkling. The restaurant had awesome food and the waitress Lisa was the best waitress, she made our trip!

"Comfortable, Clean, and Friendly."
jenniferbJ840VT, 13 Novembre 2017

First off: Florence is not right on the ocean, so you will not have any ocean views. Instead, you will have beautiful partial or full views of the Siuslaw River and Old Town Florence. Also: They are in the middle of renovating the hotel. All the rooms have new windows, but not all the rooms themselves have been renovated. They say that all rooms will be renovated by end of 2018. We got a chance to stay in a newly renovated room. Our check in and check out staff were extremely friendly and helpful. The new renovated rooms are very nice. It was a bit odd with a hardwood floor, but it ties in very nicely with the rest of the decor. The room was well cleaned. Breakfast was your normal basic continental breakfast. Staff was super friendly and upbeat.

"Great location"
Jack L, 13 Novembre 2017

Terrific views of Florence and it's bay. Good value. Nice room. Good breakfast. Even though located right next to Hwy 101, room was very quiet. We've stayed here before, and we certainly will again. Entering and exiting can be a bit tricky, but no real problem.

"The employees truly made the difference!"
jakast2017, 09 Novembre 2017

Thanks to Maria, Candy, Andrea, Shannon, and Jan ( the egg lady), for making my stay comfortable. Also thanks to Kira, Megan and Shiela. I would stay here again. The rooms were clean, and the bed was comfortable.

"Great view"
Judi H, 09 Novembre 2017

Beautiful room, very comfortable, nice view of the river as well. Good location and liked having my dog with me! Clean room and friendly staff. Good breakfast selection and a friendly host to make omlets.

"I was greatly and pleasantly surprised."
kdawg29, 04 Novembre 2017

No prior experience with Best Western, I took a chance and found a great way to travel. Extremely helpful staff, clean comfortable rooms, and a great breakfast buffet. All at a reasonable price. What's not to like?

"Great Best Western with awesome view"
Dawnn P, 04 Novembre 2017

Very well kept up, everything is new and modern. There's even a lovely waterfall in the front parking lot. Nice staff. Great views of the bay and the bridge. Breakfast is a giant bonus, well stocked and inviting. Fresh cookies in the evenings so pretty much no complaints!

"Wonderful Gem on the Oregon Coast!"
stcroix2, 03 Novembre 2017

The staff and amenities could not have been better! The eggs were prepared to perfection. The check-in clerk made sure we are registered in the Best Western Rewards program, and the hot tub was opened early so that we could soak before our conference started.Thank you!

"Dunes trip vacation"
jennycC7782QJ, 31 Octobre 2017

This hotel was really nice. The room was clean and really modern. The bed and pillows were amazing. We had a room with the River view which really nice. I would recommend this hotel to everyone who is staying in Florence. I would come back again

"Trip"
211georgep, 31 Octobre 2017

Very friendly, great view of the river, gave good area information. Ate at restaurant on sight, good food, great service. Very quiet. Not sure what else you want me to say. We were on leisure trip to enjoy the coast.

"Great Stay!"
Preston H, 31 Octobre 2017

We had an excellent stay at the Best Wester. Shawn provided us with a great room and a great view. Room was very clean and comfortable! We would definitely come back again and recommend it to others! The room was immaculately clean and modern. Thanks for an awesome stay!

"Oregon coast"
Gregory S, 30 Octobre 2017

Stopped at this wonderful place great view gorgeous rooms. Shawn at the front desk hooked us up with a dynamite view. Definitely recommend a visit here. Just passed the bridge on the south side. My wife and I will be coming back soon.

"Best Hotel In Florence"
JOHN L, 30 Octobre 2017

The location of this hotel is great, excellent view of the bay and old town. The rooms are all updated, very clean and comfortable. The bistro/bar is friendly and convenient, the breakfast is like none other!! The breakfast has the usual continental spread (waffles, toast, cereal, hash browns, fruit).....but also offers omelets or eggs made to order. A great breakfast!!!! For the money, this is the best deal in town!!!!

"Trip to remember"
Tara D, 26 Octobre 2017

We thoroughly enjoyed our stay at this BW, Jan and Sara were wonderful! They made us feel very welcome, we also loved their personalized breakfast with made to order omelettes, frittatas. My husband and son said the sausage gravy was quite good too. Wendy in housekeeping was friendly and did a great job tidying our room, with nice personal touches. Thank you! All the front desk staff were very helpful and personable! We will sing your praises. Thanks for making us feel so welcome and going the extra mile everyone. Also the house Chardonnay was sublime along with top notch cuisine as well! Hotel was very clean. Rooms had a nice elegant simplicity. Pool and hot tub area were also clean Plenty of towels too! Thanks for a great time! ** We stayed 2 nights initially and then headed to see Crater Lake, once done there We decided to come back here for our last night instead of finding another place to stay before heading home. Florence you've got a great thing going at this BW! God bless, The Dollins

"Great Hotel in Florence"
Jennmo65, 23 Octobre 2017

The hotel is located just off 101 before the bridge across into Florence, it was quiet and well maintained. Staff was wonderful; Shawn at the front desk was friendly and helpful & Jan was friendly & a excellent omelet maker! Staff like those two make a place worth coming back to. Room was clean and bed was comfy.

"Almost perfect"
K9005DWsoniag, 16 Octobre 2017

Room was nicely appointed and beds comfortable. The smoke alarm was disabled due to a dead battery but was promptly corrected after I reported it. They have a small restaurant there, but we were pleasantly surprised by the food quality. The bartender didn't know how to make a Manhattan but whatever she made was still great though. Stunning views. Great breakfast with cook to order omelets. Nice people and great service. Not a high end hotel, but you're also not paying for a lot of glitz you don't need. The price to quality ratio is excellent.

"Outstanding "
Casey M, 15 Octobre 2017

I have stayed at this Best Western many times. Nice clean room, friendly staff, and one of the best breakfasts in the business. The quality of the stay and the beautiful views make this hotel truly outstanding.

"Wow what staff"
Tony F, 11 Octobre 2017

I'm grateful that Kim and another maid were there to help me get my dog. It would have been a bad week if we would have lost him. Kim was great and Jacki our maid was very nice with service of our room thanks again

"Nice but not Handicap Friendly"
CartoChris, 08 Octobre 2017

nice place, great service, great breakfast, but somewhat overpriced. we couldn't use the pool because there is no elevator and we have mobility issues. pool looked nice though. very accommodating staff, very clean and comfy. maybe we should have done more research on accessibility. the crab cakes rock!

"Ada room with a view"
dolly572016, 07 Octobre 2017

We recently stayed in room 230, the only.ADA room according to the front desk. Access was easy, big bathroom, comfortable bed but the desk chair needs to go! It's old, worn, without arms and spins!!! Not ada compliant

"View and Terrific Staff too!"
sbodacious1, 06 Octobre 2017

Beautiful, clean rooms with stunning views. Accommodations for pets. All staff extremely professional, friendly and helpful. We would definitely stay here again when in the Florence area. Oh, and the restaurant meal was outstanding, as was the bar service.

"Jackie and Windy Rock"
bkcoffland, 05 Octobre 2017

I want to thank Jackie and Windy for taking care of me why I've stayed at the Best Western you ladies are awesome thanks for the delicious coffee room 125. you guys kept my room spotless every time I came in it was a delightful sight as a regular there I appreciate it how above and beyond you guys went for me thank you

"Great Place"
jack v, 03 Octobre 2017

After several hours in the car, a great respite. Maria at the desk was helpful, positive and a great person. Andrea in the restaurant, was wonderful. The room: really nice, great river view; The restaurant;, finally a restaurant with a short menu. The food is excellent. I had the blue cheese burger, and it was really good. I normally don't eat fries, but these were the best I have ever eaten, crisp crisp crisp. Andrea tasted us on a few wines, and she was very knowledgeable, recommending a great local wine. Gem of a place!

"Our stay in Florence Oregon"
vett66guy, 03 Octobre 2017

Came in from driving from Bend Oregon, needed a place to stay the night. Stayed at Best Western Hotels in past , This one was bit old and outdated. Price was high for the quality of hotel & room. Was clean and comfortable . Staff friendly, but the hotel itself is in need of a good upgrade. Lighting was poor around exterior of room and bit hard to get in and around rooms. Needs a elevator . .

"Wonderful Inn staff and great breakfast."
Michael P, 02 Octobre 2017

We had not visited Florence in years and so glad we stayed at this B/W. Clean, comfortable, great views from the balcony and a wonderful breakfast. Eggs to order. The young lady knows how to make a great omelet because I had two during the 3 days we stayed. Staff was very nice and helpful.

"Best Western Florence Oregon"
715katherinej, 02 Octobre 2017

We've stayed here before and will stay here again on future trips to the area. The property offers good value for money although the rooms with a view are better than the rooms without a view. The breakfast offering is the best we've experienced among quite a few BW properties, in a great room with a view. The cooked-to-order eggs station is the best. We also ate at the in-hotel restaurant and it was very good: excellent service and great food.

"Best Western Pier Point Inn"
Z2494FGjanek, 28 Septembre 2017

The view from our room was lovely: river, boats, main part of town, etc. The on-site restaurant and bar was very convenient, and the breakfast was more generous than most hotels that provide a free breakfast. The staff was exceptionally helpful, friendly, and efficient.

"Not for me!"
MalPinch, 28 Septembre 2017

The hotel was cold and the rooms unwelcoming. Are room included a large rain puddle outside the room which was located in a remote from reception with its own external front door. The room had no carpet and it physically sloped from the bathroom towards to window. The bathroom fan sounded like a jet engine and some kind soul left the radio alarm on for some unearthly hour during the night! The fitness facilities were remote with only a cold shower to use prior to using the pool. The jet pool wasn't working and the devour was very poor. On a final positive note the breakfast was very well presented and the internet was of good quality. Overall I will not recommend this establishment even as a stop over.

"Hidden jewel"
jokerana, 27 Septembre 2017

Driving through the town we were looking for a place to spend the night. This motel was just off the road, but it was worth stopping for. The place was very nice, the staff were welcoming and friendly and the room was very nice for the class of motel it was. The breakfast was also a surprise with a very nice choice and surprisingly a very good omelette bar for a made to order omelette. The only drawback was that the luggage had to be carried up the stairs, at least the staff were nice and offered some assistance. A very nice place to stay in a nice part of the coast. The view from the room with a balcony was beautiful

"Good nights sleep"
Patricia S, 23 Septembre 2017

All was great, except for the restaurant. I would suggest going into town and eating anywhere else, even with the 5% discount card they give you with the room. Breakfast however was the best we've ever had at any hotel! Pool was nice, hot tub was small but I think they are in the process of building another one.

"Pleasent stay on trip up the Oregon coast"
Drjack183, 22 Septembre 2017

We checked in about 3pm and proceeded to the pool, hot tub, and sauna. The rooms are not air-conditioned, not that you needed it. There were a lot of steps so when you make reservations tell them you need ground level if that is important. We ate at the in-house restaurant which is quite good, and my smoked salmon omelette in the morning(included) was excellent.

"highly recommend"
jessicatK3830VS, 21 Septembre 2017

had a fantastic stay. Hot tub, Pool , lounge and Breakfast in the morning!! Excellent! Great Location to visit all florence has to offer! Great room with balcony and view of River... My best friend from Iceland and her first experience in the US... Pier Point Inn showed a wonderful first visit to The oregon Coast and the US !! It was a great experience for her!

"Pleasant staff"
1Ceal, 20 Septembre 2017

Due to a mess set up in our room reservations we were not satisfied with our rooms. We were The lower level when the rooms were outdated, damp feeling in Musky smelling. Now on the other hand… We complement the staff on their hard work, professionalism and trying to accommodate us better. All the staff from breakfast to check out my surprise. Special kudos for Shawn and Maria. Shawn was terrific at our check in and the next day on advising us on places to go hiking in Florence… And boy was he right on his trails. Also a thank you to Sean for helping us with all her luggage downstairs.

"Wonderful staff !"
Martina C, 20 Septembre 2017

We stayed for several days at this hotel. Even though the rooms were not as perfect as we had hoped we were so pleasantly surprised by the customer service there. Especially Shawn and Maria at the front desk bend over backwards to make this work for us. Maria tried for a long time to switch rooms around. Shawn also helped out with some hiking trail review and carrying our luggage. The staff at the breakfast place was very very helpful as well and attentive. Thank you guys for making this a pleasant stay !

"Nice staff and breakfast "
jentitanfan, 17 Septembre 2017

The rooms seemed small and getting to the room was a little inconvenient, but the morning breakfast made up for it, better then you get at a restaurant. Also, very friendly and helpful staff. We usually stay at Marriott properties, so I wouldn't say the rooms were as nice as a courtyard, but location and breakfast made up for the room.

"I love Pierpoint"
Kathryn F, 14 Septembre 2017

Lisa has been so happy and welcoming to me....she is a wonderful asset to the restaurant and the breakfast guests....she would b an asset to any establishment....Daniel has also been so helpful w space heater and things ppl might need

"BW Pier Point - Stay Comforted"
Michael M, 13 Septembre 2017

We were just passing through on our third night cruising the Oregon Coast highway going North to South. This property is perched on the side of a hill overlooking the Siuslaw River and its Bridge. Check in/out was very efficient. There are three floors accessed by stair towers. It doesn't have an elevator. This wasn't an issue for us. We had a room on the 3rd floor with a balcony overlooking the river & bridge. Room was clean, up-to-date, & comfortable. Only issue was the safety lock was broken. We had dinner at the restaurant which was quite good. The complimentary breakfast includes eggs/omlettes to order. It was also quite good. Overall a comfortable stay!

"Nice views"
markfB2079PU, 13 Septembre 2017

Our room was clean and well maintained. Like all the rooms, it have a very nice view of the harbor and bridge. However, there is nothing within walkng distance, so you're captive there for food without driving. The restaurant ("Bistro") had problems, but I have a separate review of it. The pool/hot tub/sauna are downstairs with no elevator, which could be a concern.

"Friendly staff"
kayh666, 12 Septembre 2017

The location of this lodging is overlooking the south bank of the river which provides a nice view of the old town area and river traffic plus the historic bridge. The facility is well kept modern and convenient. The bistro on site has an excellent menu and helpful staff

"Best Western letdown"
John L, 11 Septembre 2017

Best Western brass should stop in now and then. We have stayed at many BW's and they are reliably spiffy. This one not so much. Wifi wouldn't work on phone or ipad. The room smelled musty and the deck rails needed repair. On the upside the dinner was decent and the included breakfast satisfied. Not a terrible stay but the price had us expecting better. We might check other lodging in future visits.

"Very nice hotel with balcony view"
Teri G, 07 Septembre 2017

Enjoyed staying here with our pet. We had a balcony view and the room had just been updated. Very nice. Easy parking right outside the room for quick in and out loading. Nice on-site restaurant with very good food.

"High Priced"
822jerryd, 06 Septembre 2017

The price was way to high for the quality of the motel, it is definitely showing it's age. The staff was very professional and the breakfast was exceptional. The price affected my scores on the survey. We would have stayed elsewhere if there had been any vacancies. I usually stay at Best Western when available. I have stayed at much nicer for less money.

"Worst WESTERN"
Cathy B, 05 Septembre 2017

No AC.Does not accommodate handicap people properly.I did not get the room I was supposed to. The GM never called me even though I was told he would. Now I am waiting for the GM's boss to call me. Hopefully sometime this year.

"Best free breakfast"
DONNA L, 04 Septembre 2017

You got eggs cooked to order. They were readynvery fast. View over the bay was nice. The rooms were very clean with small balcony with the nice view. I would definitely stay here again if I am in the area.

"Our family's stay at the Bay View Pier Best Western in Florence,Oregon "
Howie N, 04 Septembre 2017

Our family stayed at this hotel for the first time. We met wonderful staff people. We love the our prepared room, we loved the breakfast settings and we love our stay. We would like to recognize the following staff workers for their excellent services during our stay: Sine, Lisa and Kim. I would like to nominate these personnel for employees of the month.

"Excellent stay except for poor WIFI service"
Dave R, 30 Août 2017

All of the rooms have a wonderful view of the river and the bridge. Plus, they have a very good restaurant as part of the hotel. But, the biggest PLUS goes to their free breakfast. Where else do you get a free breakfast that includes made to order eggs and omelettes! And the lady doing all the hard work of making these wonderful breakfasts had the absolute best attitude and was a joy to interact with. She deserves a special mention. Unfortunately, the WIFI was very intermittent and slow. Otherwise, it was a very good stay.,

"Pet Friendly and People Friendly"
RJ748, 29 Août 2017

We stayed here for five nights, and the staff really made us feel welcomed and at home. The front desk folks were very nice, as was everyone we encountered on the housekeeping staff. We were travelling with our dog. When I made the reservation, I asked about their pet policy. Although it specifies that pets may not be left unattended in the room, they told me that this wouldn't be a problem, as long as our dog wasn't noisy or destructive. It was important for us to be able to leave the dog in the room while we were 4-wheeling on the dunes or out for a day of fishing. Our dog is small, quiet and well-behaved, and it was great that were able to leave him in his crate in the room on those days when it was impractical to have him with us. We put the do-not-disturb sign on the door when he was in the room by himself, fully understanding that our room might not be made up on those days. But the housekeeping staff always cheerfully came by our room when we returned in the late morning or early afternoon, and cleaned the room for us each day. They also seemed to love pets. One housekeeper told us that seeing these four-legged guests was the best part of her job. Our room was comfortable and quiet. The on-site bar/restaurant is very good. The hotel is about a mile from downtown Florence, which has several restaurants and some interesting shops. We walked downtown one night for dinner, but it was a little harrowing. You have to walk along Hwy 101, and across a bridge that has a narrow sidewalk. It was scary walking that close to traffic at night, so after our first night there, we either ate in our room or at the on-site restaurant. They serve a hot breakfast to guests in the morning, which includes the option for made-to-order eggs, and also includes potatoes, fresh fruit and biscuits/gravy and some tasty sausage. The gravy was very good, with nice chunks of sausage in it. The biscuits, though, had an off-taste to them. One star of the show was their fresh salsa, which was made with sweet chunks of fresh tomato. Service at the made-to-order egg station was hit-or-miss. They lost my husband's order one morning, and got our orders wrong on two other occasions. But still a good meal, all things considered. The hotel sits on a relatively small piece of property, so space is at a premium in their parking lot. This made it feel a little hectic when walking the dog as vehicles were navigating through the parking lot. There is a small, dog-walking area off the parking lot, containing a tree stump and some artificial grass. My dog was reluctant to set foot on it, and I spoke to another guest who said her dog had the same reaction. There is a nice area below the hotel and above the river that can be accessed from the overflow parking lot. This was a good place to walk the dog, using the waste bags provided at the designated pet area. The only downsides here are that the walkway between the overflow lot and the hotel is a somewhat steep, and arthritic animals might have some difficulty walking back up hill to the hotel. And this area isn't fully lighted at night. Our room was located on the first floor, which is actually one level below the ground floor. It had a nice view of the river, and a private balcony. It had two queen beds. We would have preferred a king-sized bed. We learned from the front desk that some of the pet friendly rooms do have king-sized beds. These are located on the second floor (which is the ground floor). We also learned that the second and third floor rooms have better views than the first floor. If we stay here again, we will definitely request a second floor room, so that we can get a pet-friendly room with a king bed, and also so that we don't have to lug our belongings up or down the stairs. (There are no elevators at this hotel.) Bottom line: This is a nice facility with exceptional service, and we would definitely stay here again if we are in the area. A few other pros and cons: Pros: *Rooms include a coffee maker, refrigerator, microwave, and safe. *The bathroom has a shower/tub combination. The tub was nice and big, and there was plenty of hot water. We had to move the ice bucket, coffee maker and coffee off of the vanity, but once we did, there was ample room to lay out one's toiletries. *They have free wi-fi, with good speed and connection. *There was a good amount of closet and dresser space. Cons: *Instead of offering small, individual containers of shampoo, bath gel and conditioner, there was a dispenser for these items attached to the wall in the shower. It was mounted under the shower head. Fine if you are taking a shower, but inconvenient if you are taking a bath. It is the kind of feature that I associate with lower-end properties and with the shower rooms at the gym. *The bathroom fan didn't remove the steam after we'd used bath or shower. Florence is very humid, which probably contributed to the excessive condensation in the bathroom. *While other reviewers have noted that their pet-friendly rooms had wood flooring, our room had carpet. There was a slight smell of pet urine in one corner of the room, which was unpleasant when you caught a whiff of it as you passed that section of the room.

"4 stars"
K167RFvaleries, 28 Août 2017

Great pet friendly hotel. No carpeting which is a huge plus. Wish other pet friendly hotels would follow suit. Nice breakfast including made to order omelettes and egg scrambles. Convenient parking. Rooms with balconies overlook river. On site restaurant offers good food. Dining room is a bit stark so we ordered room service. We'll be back.

"Comfortable, Great View, Great Restaurant"
Ray and Donna S, 27 Août 2017

Perfect location with a phenomenal view. Clean, well maintained rooms. Ultra friendly staff. Stephanie and Nissa went out of their way to help me with my evacuation from Brookings and provided flexibility in how long my stay would be in Florence. Kim does a nice job in keeping the room in order. Friendliest staff I have found at a hotel. The view of the bridge and river from the room is fantastic. Proximity to sand dunes and ocean couldn't be better - down the road a bit. Restaurant has tasty menu choices, great view over the river, and decent prices. I will not hesitate to return.

"Cool and Comfortable with Best Western Pier Point Inn !"
Kathy V, 26 Août 2017

A heat wave in Eugene prompted a stay on the cool coast . I feel so fortunate that I spent my visit in Florence at the Best Western Pier Point Inn. The newly remodeled hotel perches high above the picturesque Siuslaw River with views of the Old Bay Front across the water. My 3rd floor room was quiet, spotless. The bed and bedding were extremely comfortable. The staff was friendly and eager to please. The new luggage lock on my suitcase was stuck, locked, on my suitcase and wouldn't open !The maintenance man rushed over- on his day off -and took the lock off for me !! I had an excellent stay here and highly recommend this hotel !

"Family Vacation - First Time to Oregon Coast Area"
W6491UIkarenb, 24 Août 2017

Great location. Be sure to specify upper floor when placing reservation as all rooms face the river; however, not all rooms have a view. Breakfast offered a terrific selection, something for everyone and an excellent view (way better than our first floor room)

"Thanks to BW Pier Point Inn"
disneymomOregonCoast, 22 Août 2017

On August 19th, we held my mother's 90th birthday party in the conference room. We booked the room in February. During the months preceding the party, I had many, many questions come up and the staff never failed to give me the full attention and help that I needed. Sabrina, the front desk manager, Ann, Nissa, David and others that unfortunately I did not get names, could not have been more accommodating. With their help, the party went off without a hitch and was perfect in every way. A special thanks to John for arranging the surprise wine delivery from our family in New York. The conference room faced the river and the guests were awed by the beauty of the river, the bridge and views of Old Town. Thanks to all of you for making my mother's 90th birthday such a special day. I will absolutely recommend Pier Point Inn.

"What a Find!!!"
Lisa M, 20 Août 2017

Best Western is nestled in the woods on the Siuslaw River across from Historic Downtown Florence. Large clean room with beautiful river views, friendly staff and delicious complimentary home made breakfast. 5 min drive to Historic Downtown, 2 min from Sandland Adventures and St. Mary's, Our Lady of the Dunes, Catholic Church.

"Great hotel with wonderful views."
galonthego60, 17 Août 2017

The hotel was comfortable and we had easy access to our room . It was on the second level and we parked right outside the room. The staff was helpful, Candy was at the desk when we checked in and she was very friendly. The breakfast was great and in a beautiful room with a veiw also. We enjoyed our stay.

"Beautiful Views, and Great Breakfast"
Dennis M, 15 Août 2017

Best for views, and their great breakfasts. Room itself was alright. We ran out of hot water after a short time showering, which doesn't seem like something that should happen at a hotel of this quality. Breakfast was definitely a highlight. You could have eggs cooked to order, make your own waffles, 2 different sizes.Front desk staff was very friendly as was those working the breakfast.

"Excellent breakfast"
dosejo2000, 15 Août 2017

This hotel is in a great location. The staff is excellent and very friendly. The breakfast is one of the best breakfast we have had in a hotel. The location is right next to the town where you can buy souvenirs and have a variety of restaurants.

"Very nice Hotel."
N9044FRchristineb, 14 Août 2017

Friendly and engaging staff. They all seemed to really love their jobs which reflected in the service they provided us. The room was very nice with comfortable beds and a beautiful view of the river. Breakfast was fantastic. I would highly recommend this Hotel to friends and family.

"Excellent stay"
reechaa2017, 14 Août 2017

Another excellent stay at Best Western and exceptional customer service by the front desk. The breakfast was delicious. However, would like to see more vegan choices that are not just carb, but protein.

"Beautiful inn, spacious rooms, but the staff's hospitality makes it *great*"
SunSurfSki, 08 Août 2017

We recently spent a night at the Pier Point Inn on an ten day road trip throuoghout the northwest. We arrived late and were warmly welcomed and efficiently checked in by Ray. We slept a little late this following morning and almost missed the free breakfast. In fact, I arrived at the breakfast room with less than ten minutes before it would be over at 10:00. Autumn, who was making custom omelettes, could not have been more gracious. She made me a smoked salmon omelet (so good!) and chatted amiably as she did so. Antonia helped me figure out the waffle machine and left the syrup setup out because my son was running even later than I. I was so impressed at how friendly and helpful they were. The staff at many hotels would have made us feel unwelcome and (justifiably, perhaps) self-centered for being so late. I felt guilty as it was. Yet Autumn and Antonia went out of their way to make me feel at home and to make sure our late breakfast was every bit as ample as those who showed up on time. The hotel itself is lovely. Each of our rooms had a balcony that overlooked the Oregon waterfront. The rooms were quiet and the beds were comfortable. I cannot recommend this hotel highly enough. They really know the meaning of hospitality. We will definitely be back.

"Great Views"
Steve V, 08 Août 2017

Nice hotel with a great free breakfast---lots of choices for omelets. Beautiful views of harbor. Too far to walk to old town---need a shuttle as parking is limited in town. Staff was very friendly and helpful.

"Great breakfast"
335nathaniele, 08 Août 2017

The breakfast was awesome! Good quality food. Staff was so friendly and helpful. Great place. View from our room was amazing. I highly recommend this hotel. Wish more places did breakfast like that. Family friendly!

"An enjoyable visit"
kmcoppola, 08 Août 2017

We were welcomed by the staff at check in. Had a nice view from our room. The bed was a little soft for my liking but my husband liked it. The made to order eggs was great! The breakfast buffet was excellent. We ate dinner there as well and the food and service were great! Overall a very enjoyable stay !!

"Excellent employees!!"
MadisonChurch, 07 Août 2017

Very accommodating! This is our second family trip to the dunes and we couldn't have been happier. Kellie in the restaurant, Ray and Candy at the front desk always had our best interests in mind! We had two very large trailers, a wide range of ages and a family that appreciates good food. Not to mention the warm freshly baked cookies every night was a real treat! The complementary breakfast every morning totally exceeded expectations especially the omelette bar. We will definitely be back!

"Very mixed feelings"
cowboydanno, 03 Août 2017

Great view but not worth the price. I think we paid $50 for the room and $150 for the view!! Facility is becoming dated and in need of fixing. Most important thing is you must call them ahead if you cannot go up or down stairs, no elavator to the rooms. Don't take showers during peak period as hot water will be in short supply. According to one of their staff, the hot tub does not jet bUT just circulate the hot water! ! NOT!! The front desk were all superb!! Especially a young lady named Danielle (I know wrong spelling!!), she went out of her ways to help. Breakfast would have been so so if it was not for the cook to order egg section which made this BW unique. Our room attendant Kitty was very thorough as was room maintenence when we had a couple of issues. Overall, good was great and not so good was very bad.

"Great view, handy stopover"
Robert D, 02 Août 2017

Looking over the river, the hotel is stretched along the bank, so rooms are a walk away from reception , up or down external wooden steps- bit confusing to find from the rather random instructions issued at reception. Reception itself rather offish seemed we disturbed some important task, but begrudgingly efficient. Modest room with a view of the river obscured by foliage, good bathroom, comfy beds and clean . Wi fi a little patchy- probably better in the upper rooms? Ate in the bistro, pleasant enough place, and server efficient if a little dour. Food was basic but good - and arrived promptly. We appeared to overstay our welcome, and were denied pudding as the kitchen closed before we could order- I guess it was a quiet night. Good nights sleep even though the hotel seemed busy. Breakfast in a very pleasant dining room with a view, a disappointing offering of fruit, but plenty of bread, cake, Celtics and a waffle machine! Plenty of staff milling around the place, so tables cleared efficiently and the chefs cooked up great eggs- once I had grasped the ordering process that involves completing an order form. Overall a good, comfortable stay despite the unusual layout. Ask for a room on the upper floor if you can manage stairs!

"Nice Hotel"
GEORGE E, 02 Août 2017

We enjoyed our one-night stay in Florence, OR. Hotel was nice with the exception of no shampoo in the dispenser and lighting was a little dim in the room. Otherwise, if you are going to stay here, be sure to opt for a room with a view of the river. Peaceful and quiet. Nice breakfast with made-to-order omellets! All in all, a very nice place to stay!

"Vacation to visit family in June and July. Your place was overpriced."
fredsU785DV, 01 Août 2017

The room smelled like stale farts. I was too tired to complain after Internet down. Floor was not level. View was of outside stairs. Staff tried their best with Internet. Breakfast was very good. So was the cafe.

"Driving thru Florence on our way to California "
TMB07940, 31 Juillet 2017

Great stop, close to lots of restaurants, with a fantastic view. Even nice to have a balcony and sleep getting fresh air. Breakfast was perfect, fresh cooked eggs and a lot of variety. And it was included!!

"Overnight in Florence"
def0602, 26 Juillet 2017

Nice rooms, tastefully remodeled. NIce staff, especially Kelle in the bar, she was very personable and attentive to customers and Candy at the front desk who made us feel comfortable. Thanks for a nice stay..

"Lisa's Breakfast"
Judy C, 24 Juillet 2017

We have stayed at this hotel many times over the years and love it. Great rooms, great view, great service but we make a point of staying here now because of Lisa's breakfast. Lisa is, as she says, a southerner voluntarily trapped in Oregon...and can she cook. The complimentary breakfast is a cut above any we have had in North America. My husband dreams about the wild salmon omelettes. This time she even used the same ingredients to make him eggs over easy with the salmon on the side. We'll be back.

"Delightful"
Darlene C, 23 Juillet 2017

The pet room was the best we have the best pet room ever experienced, with no wall to wall carpet in pet room.So imaculate! View with balcony! Staff all very helpful! Custom omlets for breakfast! All staff so helpful.

"Bad Stay"
625pattyr, 23 Juillet 2017

Room had candy under bed ruffle we didn't see until we were checking for items before we left. Heater fan was noisy and squeaked. When we complained we were given a space heater. Breakfast was about average. had better at Quality Inn. Staff was friendly. I consider this hotel below average at a price of 200.00 a night was definitely not worth it.

"Rooms a little small, but clean and quiet and awesome breakfast"
Michael M, 21 Juillet 2017

This hotel may seem a little expensive at first considering the size of the room you get, but it does have a nice view and, most importantly, the included breakfast is really good. We've stayed at a lot of these hotels that include breakfast, and this is one of the best. They have the usual waffle makers (2 of them), sausage, potatoes, muffins, fruit, etc. All good quality. However they have 2 things almost no other hotel breakfasts at this price have: 1. A made-to-order omelet bar with multiple types of meats, cheeses, and vegetables. Nice! 2. _Homemade_ biscuits and gravy. I didn't know it was homemade when I took it, but at the first taste I could tell it was in a different league than the typical, pre-made gravy these types of hotels usually use. Then I noticed a sign that said it was homemade, and I asked one of the ladies making omelets. She said it was her dad's recipe and she's perfected making it in bulk for the hotel. Soooo good. She was extremely friendly, too. So for a family of 4, you could probably subtract $40 a night from the price to account for the breakfast. It also has a good location for doing stuff at the sand dunes and beach which are less than a minute away by car. The only negative thing I can think of is the parking lot is kind of narrow, though we never had trouble finding a spot.

"Amazing Stay"
temra2017, 20 Juillet 2017

I thought great we are spending time in Florence and most likely so dive of a motel .......nope i was wrong my husband took me to this Best Western I loved it. Breakfast Bar was great and my housekeeper Kim went out of her way to make sure we were comfortable. Thanks Best Western Staff .Thanks Kim we will be back

"Everything great but no hot water"
kflickcb, 20 Juillet 2017

This was a nice hotel with a nice view of old town but not getting hot water for a shower put a damper on our overall review. The rooms were clean and quiet. The restaurant also had a great view and good food.

"NOT GREAT FOR DOGS"
candacem30, 13 Juillet 2017

This was a lovely motel with stellar views of the river! Most of the staff were very friendly and helpful, especially Ray at the front desk and Kim in housekeeping. We were there over the 4th of July and enjoyed the fireworks from our balcony. The made to order breakfast buffet was a nice treat. The reason I only gave 3 stars is because we were traveling with dogs and requested a room on the first floor. We got the first floor all right but it was NOT GROUND LEVEL. It was like in a basement. I'm very disappointed that this was not spelled out to us at the time we made our reservation 4 months in advance. There are only 2 rooms at ground level that allow dogs so we were unable to move. This put a huge damper on our time there. Also, the area reserved for dogs to do their business is very inadequate! There is just a small patch of fake grass and it was always covered in poop that other RUDE dog owners did not bother to pickup, even though bags and trash were provided right there. There was not a good place to walk dogs either as the motel is on a hill and a narrow street. My friend was actually forced off the road while walking her dogs and fell and fractured her elbow. Not a good ending to our dog saga.

"Breakfast & View = Top Features"
lesliecN3477XY, 10 Juillet 2017

Loved the extensive view of the Siuslaw River. The complimentary breakfast buffet was exceptional. Special shout-out to the "chef" that prepares the omelet/scramble to order. The ingredients were fresh and appealing--including smoked salmon. Another highlight was the sausage gravy. I usually don't do meat, but I broke down and found it delectable!

"Great Location"
Bill A, 09 Juillet 2017

We stayed three nights at the hotel and the room was very comfortable! The staff was very friendly! The parking was a little tight especially on the weekend! We had a great view of the river. Breakfast was so so.... One major drawback is no elevator! We had one flight of steps we had to carry our luggage up and down! For senior people not great!

"Connecting rooms- can hear EVERYTHING!"
174natej, 09 Juillet 2017

A bunch of teenage girls were up till 2AM and again at 7:30AM. The room had the connecting doors (adjoining rooms) which are usually not a good thing, but these ones are like paper thin and clank around with the opening of main doors in either room. Super lame when you are with your 7 month prego wife! Do NOT STAY in room 458 (pretty sure that was the number). Also super confusing layout for pretty much the entire hotel. Stairs are super funky and NO elevators for any floor!!!

"Greatest Place to Stay"
229stacya, 01 Juillet 2017

Great staff, food, view. Beds were comfortable and everything was clean. Sauna, jacuzzi, and pool. Made to order breakfasts ... omlettes, frittatas, scrambled eggs. Had a wonderful view of the harbor. Ate dinner at the bistro, all four meals were excellent.

"Breach of room by unwanted Man who had same key card"
barbarae360, 28 Juin 2017

awakened at 2 am with a Man opening my door with a key card and my security bar prevented him from entering and he loudly said that he had that room and I awoke and told him I had that room booked since Feb. and to go to the front desk. I do not think he was malicious or aggressive. It is just the principal of the thing that I was shaken and disturbed and frightened to death.

"Our Favorite"
Vesma, 28 Juin 2017

This hotel is reliably great-fantastic staff, great breakfast ( I mean, they make you a personal omelet!) and rooms overlooking river. Perfect place to stay while exploring area-like sandboarding or swimming in one of the lakes or eating BJ's ice cream.

"Service with a smile "
NicholasKav, 26 Juin 2017

From the moment we arrived at reception we were welcomed with smiles and friendly conversation from our receptionist, Candy, who gave us a tour of everything the Inn had to offer. We then had a beautiful meal and dessert at the in-house restaurant, The Bay View. We were served by Dana who was friendly, attentive and knowledgeable about the menu. Chef Joe made a number of tasty and fresh dishes- perfect after a few hours' drive! The restaurant is small and cosy allowing the guests to engage in conversation. There is a stunning view of the bay from both the restaurant and rooms. A big thank you to all at Pier Point for looking after us on honeymoon; our upgraded room was a real treat. We'll be recommending Florence and the inn to our Irish friends!

"Great View, Nice Room, Decent Breakfast, Good Value"
TieDyeMan, 23 Juin 2017

We had a great stay exploring the area and doing a super fun and wild dune buggy ride. Hotel is beautifully situated on the river over looking town and the bridge. Even though it backs on to Highway 101, it is quiet. Beds nice, breakfast good.

"Great road choice!"
PelleasPhiladelphia, 14 Juin 2017

Found this hotel on our road trip. Great find! Huge room overlooking the sleep river delta that drifts through town. One minute drive to the historic downtown. Super helpful service and great breakfast.

"great views and breakfast"
Susan C, 14 Juin 2017

this hotel has great views from your room. the breakfast is wonderful, they make fresh omelets and eggs to order. the staff is always cautious and helpful. you could not find a better place to stay in Florence.

"Best on S. Oregon Coast"
rondish, 11 Juin 2017

The location is perfect, overlooking the bay. Just a shot distance to the old town area. Lots of shopping and food. This BW has the best breakfast we have ever been to. Quality and presentation are fantastic.

"Our Florence stay"
Judy S, 08 Juin 2017

The BW Pier Point Inn was one of the best BW hotels I have ever stayed in. The most impressive thing was the breakfast. Staff was great and the food choices extensive and delicious. Made to order omelettes were excellent. Will stay again for sure.

"Pier Point Inn, Florence, Oregon"
890candacea, 08 Juin 2017

Comfortable mattress and pillows. Sheets not quite as nice but comfortable and very quiet. Clean but a little tired on the outside. Nice view of the river from room and restaurant. Excellent full breakfast served by cheerful, helpful staff. Very good coffee.

"Excellent!"
MelMcGW, 05 Juin 2017

Room was clean and spacious. Staff was super friendly and helpful. Breakfast was delicious. But the best part of our stay was the beautiful view of the river from our balcony. We are usually happy with Best Western but this one really exceeded expectations.

"Great value - great stay"
632vernh, 04 Juin 2017

We chose this place as it allowed pets and because of its reputation, and we are very happy we did. The entire staff was friendly and helpful, but the highlight (and a bit of a surprise) came in the form of food. Our meals at the restaurant were marvelous and the staff very knowledgeable and helpful. The made to order eggs in the morning were a delight and the coffee was pretty darn good. All in all, a great stay and we recommend the Pier Point Inn very highly!

"way too many stairs"
Kelly D, 30 Mai 2017

My family and I went there memorial weekend for a few nights. Got there and the office person said it was easier to show us where our room was rather than explain it. We had to go down 10 steps, turn left, then turn right, go down 6 more steps, turn left again, then go down 5 more steps. Then to get to the pool we had to go back up to the office area and go down 4 flights of stairs. SERIOUSLY!!!!! I have to wonder who likes going down all these stairs?? When we checked out there were 2 people at the desk, one was busy checking people out and the other was on the phone to probably the manager or owner stating she had received 2 complaints so far. Well, here's another one.... Save the phone call for when everyone is checked out!

"Beautiful view and excellent breakfast"
Pam H, 29 Mai 2017

My room was very clean and had a balcony overlooking the river and Old Town Florence. It was very beautiful to see the city lights on the water at night. All the staff was very kind and professional. The breakfast is AMAZING! With biscuits and homemade gravy. The breakfast staff was on top of everything, making sure that everything was stocked. My husband and I's omelets were made by Sara and they were PERFECT. It's rare to get an omelet that isn't overcooked. We will definitely be back, thanks for the great service.

"Great hotel and breakfast"
JackLN, 28 Mai 2017

Best Western Pier Point Inn was perfectly clean, quiet, overlooks the river, and is right off highway 101. Breakfast was included with the night's stay: omelette made to order, fruit, homemade biscuits and gravy. Everything was perfect, again, overlooking the water. Shops and restaurants are less than 5 minutes away, right across the bridge.

"Beautiful Hotel"
Kathleen K, 27 Mai 2017

Every room has a view overlooking the water and town. Nice lobby and breakfast area. Restaurant attached to hotel with good menu. Rooms very clean.Only negative no ice machine near room, have to go back to lobby and downstairs for that.

"Wonderful experience"
Bookworms2010, 25 Mai 2017

We arrived in Florence without a reservation but the Pierpont Inn had a room. When we arrived they welcomed us and when they found out that we were on our 50th wedding anniversary trip, they made this stop memorable for us. Our room was great, overlooking the river and bridge. They offered discounts for our dinner and covered our drinks to celebrate our anniversary. They were extremely warm and welcoming

"comfortable with nice views"
bellaa07, 22 Mai 2017

We booked through a third party vendor so I anticipated we'd get a room on the lower level or overseeing a garbage container, or by the laundry room, or, or.... We were pleasantly surprised to be on a main level with a patio and a great view of the water. The hotel is older, a little outdated, but it's very clean. The only issue I had was having an ice bucket and a coffee maker in the bathroom?!?! I travel quite a lot, but have never seen a coffee maker in the bathroom. Made me skip the ice bucket and everything else just because... The jacuzzi was closed, as it was being remodeled and/or fixed. I couldn't find the fitness center, but they said it exists. On another positive note, breakfast is great. Omelettes are made based on your tastes, which was a very pleasant surprise!

"Pleasantly surprised again and again!"
JPCollins, 22 Mai 2017

From the moment we arrived the staff is not only courteous and helpful but went out of their way to make sure our needs were met actually coming down to bringing this cluster polish our motorcycles after a morning dew. Then we woke up and had an excellent custom breakfast made to order by the staff which was out of this world. Later that night I took a dip in a clean Jacuzzi spent time in the sauna and had a wonderful cool chill pool that head wide open windows overlooking the bay and the carnival across the bay My overall experience with this hotel was five star excellent Not only that but I don't sleep well away from my house and I slept like a baby the two nights I was there.

"Superb service and beautiful views from the rooms"
Chris B, 17 Mai 2017

This hotel is nestled into the hillside along the Siuslaw riverbank and has excellent views of the north bank historic downtown and the river bridge. The service is excellent and very friendly. The rooms are not large, but well decorated and comfortable beds. As mentioned - the view is great. All three floors of the hotel all have river views. Breakfast is well above par, with a broad range of choices from the buffet including waffles and fresh fruit, as well as chef made omelets. Dine overlooking the river. Parking is limited and cramped. Not much room for large vehicles (we thankfully have a small rental). There is no interior passageways to the lobby and rooms, so we got a little wet. Not a big deal. Prices were a little high, but for the view, excellent service, and great dining, we feel we received a fair deal and would recommend this hotel to our friends.

"Not a Good Match for Us with Dogs"
DonnaPortlandOR, 16 Mai 2017

My spouse, daughter and I stayed here Mother's Day weekend, having chosen the place for its reviews, romantic setting and pet friendly policy. However, we failed to consider how close it was to a beach, the main reason we go to the coast, much less how friendly it would actually be for our dogs, which it was not. Upon arriving we were asked to sign an agreement that we would pay a $300 fine if our dogs made a mess in the room, not a problem, they are grown and well trained dogs who travel in crates, etc., but policy was more extreme than we have encountered elsewhere. Further, upon arriving in our room, we noticed large stains on the carpet, maybe from prior dogs or who knows what. I called the front desk and they assured me we would not be charged for the stains. OK but were the last people charged, and why hadn't the stains been removed? Then when we went to take our dogs out, we discovered the only place they could go was to a small strip of astro turf, which had poop left from prior owners. The end of the parking lot is clearly marked no dogs, and walking up the road to the highway, we encountered heavy traffic. The only comfortable way to take them out was to drive somewhere, same thing for a walk on the beach. We had a room that was accessed by walking down stairs behind the building, which felt unmaintained and dreary; you don't get the charming feeling of the front view, as you don't see it while staying there. We didn't use the pool or hottub, as they were so far away, through the parking lot and past the front desk, and there was only a small hottub made for four, six at most, operating when we checked. Aside from the stained carpet, our room was comfortable and we enjoyed our view of the river, though partially obscured by trees (most higher floor rooms not for pets), and it was fun to see the lights across the river at night. The highlight was the free breakfast with made to order omelets; both my spouse and I found the smoked salmon omelet outstanding. In all, the view and breakfast could not make up for the inconveniences we felt, especially when we paid over $175 for a single night. We have actually stayed at three other Best Westerns recently and found them better maintained and quite pet friendly, even offering bones at the front desk; while that's not necessary, an adequate place to walk and relieve our dogs is a minimum we would expect. We'd opt for something more pet friendly and closer to the beach next time.

"Pleasant, affordable, pet friendly, great restaurant/room service"
tamster59, 16 Mai 2017

Went there for a weekend stay a couple weeks ago. Brought our dog, and you can't leave them in the room alone, so we ordered dinner through room service. It was excellent, didn't take long. Rooms are not fancy, but have everything you need. little fridge, microwave, sliding doors to little balcony. Flat screen TV. Overlooking a canal and close to charming old town. Close to sand dunes. The only thing I'd be concerned about is handicap access. There are lots of stairways outside going to each level, but I didn't see ramps. Maybe there's an elevator, but I didn't see it.

"Ultimate setting for an Oregon Beach Town Experience."
212grammie, 11 Mai 2017

This Hotel is nestled along the Bay with beautiful view of Bridge and Downtown Florence. Very clean, comfortable rooms, and an exceptional service staff. Delicious breakfast with to order omelettes. Only negative, is the cheapest room is on the lower level without a window. Beware !!!

"comfy, sweet view, easy."
joan d, 08 Mai 2017

we loved our quick stay in Florence. the view looking out across the bay takes in a bridge, a small town snuggled against the piers, birds, trees, nature & beauty. the beds were great & the room was clean & quiet. the check in gal was super sweet, as was the room service guy. food was delish, fast, savory. breakfast incl. an omelet bar plus the usual's, yummy & a added surprise. great AM crew as well. so wish we could have explored the town but our stay was brief. and very nice; look forward to visiting with more time!

"Dog tolerant (not friendly)"
Helen R, 07 Mai 2017

So for a big price, our dog was allowed to stay. But we had to put him in the car if we went to breakfast or the spa. Nice pool, but one of the spas is broken. No dressing room unless you count the bathroom. It's a motel, so no coming or going in you spa togs. Very weird. The room wasn't ready so they agreed to let us know when it was ready and we waited by the pool. Too much trouble to call us I guess. The breakfast was wonderful and the rooms and view are fine. Our parking was limited due to big garbage containers in the lot. I guess I expected more.

"Pier Point Best Western is awesome!"
D3450CJdianec, 05 Mai 2017

This hotel is so nice. My family & I stay here every 6 mo when I visit family. The views are awesome & the rooms clean. The lounge has great drinks, dinner & awesome view! The breakfast is so nice to wake up to! The staff is so very friendly & welcoming!

"Great place to stay"
Darren S, 04 Mai 2017

We are traveling north on the Oregon coast. getting into Florence we checked out this hotel, Candy the lady at the counter was very helpful and we decided to stay. Had diner at the restaurant which was excellent and a very pleasant evening. Friendly helpful staff and a great view of the harbour made us happy we stayed.

"Enjoyed the helpful staff."
939joanng, 04 Mai 2017

The staff was what made our stay very enjoyable. Check-in was easy and check out even easier. Breakfast was very good with fresh waffles and eggs cooked to order. every effort was made to make our stay comfortable and worry free. Liked the on site restaurant so once we arrived, no need to look further for a nice place for dinner.

"Good building and free breakfast, mediocre restaurant"
Marvinlee777, 03 Mai 2017

Generally satisfactory with the exception of the restaurant where we ate our evening meal. The room view from Room 344 was excellent, the staff were pleasant, and our impressions generally favorable. There is no elevator and the stairs to our upper floor level were steep.

"Staff was good but there were issues"
Ron Z, 30 Avril 2017

It's tough to give a rating because overall the staff was great, the room was clean and the free breakfast was above average. One problem was we were given a room in the pet section even though we had no pet. When we made the reservation we were listed as needing a pet friendly room for some reason but that was an error. When we checked in we were still given a room in the pet section. The result was a neighbor with a dog that barked off and on throughout the day. The other issue is the floor sloped in our room, especially in the bathroom. I'm not sure what can be done about it and I realize this motel has been here for many years but I thought I would mention it.

"Pier Point Inn does not disappoint"
Carrie F, 29 Avril 2017

This hotel appears a little outdated from the outside, but it is a diamond in the rough. The view is wonderful to wake up to, the rooms are clean, and the free continental breakfast boasts an omelet bar, complete with someone who will prepare it especially for you!

"Very Nice place to relax with family"
michaelscottm2017, 24 Avril 2017

We had a wonderful stay that the Best Western Pier Point Inn. The staff was friendly, the breakfast was wonderful, and the river views were amazing. Our room was very clean and the overall facility was well taken care of and provided a relaxing atmosphere for our whole family. The cookies and coffee in the lobby are always a hit and something we looked forward to each day. It was nice to have to pool inside, so we could enjoy it even when it rained or was windy outside. We have stayed here twice and we would gladly stay here again. The Restaurant on site was very nice, but a little pricey for the quality of the meals. The food was good, but not great. They seem to be improving though.

"Great time"
alyssaa383, 24 Avril 2017

went for a weekend getaway and had the best time. The staff was extremely helpful and made the experience that much better. The rooms were nice and the location was amazing. The breakfast had great options. rooms were clean and the bed was so comfy ! I would defiantly recommend staying here.

"Boy Scouts"
susanv201, 24 Avril 2017

My 90 yr old dad has trouble staying in the Boy Scout camp due to arthritis. This hotel is our new bunk house as it is more comfortable for him and only steps from the bathroom..... No outhouses here!!!

"Good accomodatiaons"
Grant S, 22 Avril 2017

The room was clean, nice view of river from third floor room, bed and bedding was comfortable, good sized room. Bathroom fan came one at all times with the light and was extremely noisy which was not great in the middle of the night. Also, floor in room is linoleum, not carpeted which was different, but not objectionable. Breakfast very good with omelets/eggs made to order. Friendly staff. Good location. Great restaurant for evening meal. Would stay here again.

"Great Views, quiet, comfy beds"
Susie P, 13 Avril 2017

This is a nice place to stay in Florence. Our room was extremely clean and the bed was really comfortable. I think they were remodeling the third floor, so they are definitely updating their rooms. The pool and hot tub area are nice, though we didn't use them. We had a drink at the bar one night (great margarita, nice people). The hotel has great views of the Siuslaw Bridge and the river. We would definitely stay here again.

"One of the top Best Westerns"
TOMMY D, 13 Avril 2017

My wife and I travel a fair amount, both for business and for leisure and stay in varied property's, and of all the Best Westerns we have stayed this property is TOPs. She might show a little ware and tear on the outside but that is unavoidable with the Oregon coast weather, (heck when we checked in the power was out due to a storm) That said the true value of the hotel and staff outshine the dark windy storms of the coast. The rooms are immaculate, the staff true professionals with a touch of homeyness that makes you feel as though you have known one another for years. The breakfast bar was astounding, with call to order omelets, steel cut oatmeal, and a cornucopia of sweet breads, fruits and breakfast meats. Here again the breakfast staff shine, helpful yet unobtrusive, true professionals The only breakfast bar I can truly say is comparable would be the breakfast bar at the Bali Grand Hyatt, executive club. Overall just a wonderful property.

"Outstanding Service"
DnD1031, 11 Avril 2017

After experiencing a fire in our motorhome, the hotel was able to accommodate us in this emergency. All staff were very helpful and understanding during this difficult time. The reception staff were always helpful, the room was clean and comfortable, and the full breakfast was among the best we have had in our travels. They greeted us cheerfully each day and strived to help in any way they could. Absolutely outstanding - we will return!

"Cookies at check in; complementary breakfast with omelet station!"
bloodrn, 10 Avril 2017

Great location, cookies at check in, friendly staff, great view, and free breakfast with an omelet station! Wowza. Room was comfortable. If we went back to Florence, we would stay here again. Can't beat this one folks.

"Daughters Bday"
MrandMrsGoodtimes, 06 Avril 2017

Our kiddos turned 13 so a coast trip was in store. We had stayed at this location before and enjoyed the amneties. We had 5 kids under 12 with us so when the staff was more than willing to help us cook our pizzas with there it was awesome. Couldn't have done it without ya Ray. Thanks for your hospitality and respect.

"Great experience"
Tina H, 04 Avril 2017

I checked in with the kids was given a nice room closer to the pool level for convenience. Our room had a nice little balcony. The kids loved it and the breakfast in the am was amazing even though the hotel was full.

"Excellence in customer service"
872danielx, 03 Avril 2017

Great customer service. Very helpful & kind. They Made me feel welcome & did not discriminate against me with my kids, usually hotel staffs will have that ugly look when they see kids. They have a great scenery from the hotel looking out into the river. Beautiful.

"Welcoming"
Sara S, 26 Novembre 2016

Several people stuck out as over and above what we expected! Those people would be Ray,for his welcoming personality and happy attitude, Richelle,for her outstanding service and sharing a little of her life with us,Chef Patches for providing a fabulous meal and Sabrina for having a wonderful staff to supervise. You are doing something right! Best stop in 500 miles!

"Wonderful Place"
Linda R, 24 Novembre 2016

It is kind of hard to get in the driveway But, It a wonderful place to stay. Beautiful scene. Nice room with a balcony to see the river. The best part of this Hotel is it is Pet Friendly, Because our family take our dog he is part of our family. We would like to say a Big Thank-you for that. Thanks again. Mr& Mrs Rognlien of Scio,Oregon

"A Best Western Favorite!"
George W, 21 Novembre 2016

Love the location of this Best Western (river view) and the breakfast options are the best! Made on demand omelettes and the regular fare is a giant step above most other places. Friendly staff and a good on-site restaurant.

"Beautiful views"
constanceh910, 21 Novembre 2016

Stayed here when attending a concert at the Florence Events Center. Most rooms have beautiful river views. All rooms have exterior access which can be wet in rainy Florence. Older hotel, but rooms are well maintained and have refrigerator and microwave. Tried to eat in their restaurant, but needed reservations??. Most of the restaurants were packed due the concert. Breakfast was good and staff friendly.

"Quality hotel, great staff"
Curtis S, 20 Novembre 2016

Enjoyed a rainy November night. enjoyed easy check in by friendly staff. The outlets were not working on one wall, and the hotel staff came within 5 min to trouble shoot and fix. He upgraded our room which was totally unexpected, but appreciated. Great restaurant and lounge on-site. The made to order eggs for breakfast was excellent. We'll be back!

"Beautiful Hotel on the Siuslaw River"
Rocky7474, 14 Novembre 2016

The Best Western in Florence is one of the nicer places to stay in town. It has great views of Old Town from its restaurant and most of the rooms. The only slight downside is that it is across the bridge from most of Florence and on the outside of town. If you don't have a vehicle it may be troublesome going back and forth into town. Other than that, the Best Western is a great hotel that most people would enjoy.

"The view, the room and the restaurant. Peaceful, quiet."
Hazel S, 13 Novembre 2016

We spent a night at this lovely motel located right on the river across from the town of Florence, OR. What a beautiful, peaceful view. In the evening the lights of town reflect on the river and the bridge is lighted. We had requested a room with no or very few steps and received a beautiful room up a slight ramp. The room was beautifully and comfortably furnished with a king bed (good mattress), leather loveseat, desk with leather chair, coffee table. The bathroom was large with a beautiful granite tub shower. The room had a small refrigerator and a small microwave. The little deck overlooking the river had two very comfortable chairs and a small table. From the deck or room we could view the distant traffic on the bridge and the boats on the river. It appeared that most, if not all, rooms were river front. The breakfast was restaurant comparable: made to order omelets, eggs cooked as specified, hot and cold cereal, waffles and the other items one would expect. The view of the river was fantastic. This is the place to stay and eat. Nice pool and exercise area. We will definitely return here if we need a motel in the area.

"Good but an odd layout"
EmilyandJason, 05 Novembre 2016

We really enjoyed our stay. Check-in was smooth, the room was nice and clean, everything was as expected. The only odd part was that there was not an elevator so we had to carry our luggage up and down the stairs. Up stairs into the hotel, down the stairs to get to our floor and then up some stairs to get into our room. The layout was interesting. We were in room 458, king bed with sofa sleeper and view. Breakfast was good, the pool had a nice view and all in all I recommended the hotel. Duners- the parking lot was kinda tight but it appears the hotel has a truck and trailer parking lot just down the road toward the bridge. And the Florence dunes are a very short drive.

"Room Too Hot - Could have been a better experience"
Morgs23, 03 Novembre 2016

We stayed here as a family of 3 on a Saturday night in October 2016. We had a not so great 4 hour drive due to bad weather before so we just wanted a nice comfortable room. Well the room was comfortable, but as the hotel appeared to be at close to full capacity due to a 'womens retreat' weekend we were put in a room downstairs next the the hotel laundry. This was okay as it had a very nice sheltered river view, but as it turns out the rooms have no A/C and only heating. This would have been fine but our room wouldn't get below about 80 degrees (26c) and we had to open windows to allow air to circulate. When we addressed this with reception the following day the lady was quite rude and told us we should have ordered a fan, that was all. The hotel is clean and tidy and has nice views and provides a full breakfast. However those with bad knees or hips may have issues as there are a lot of steps to get to most rooms, not many rooms are located at ground level.We would choose another hotel if coming again.

"Wow! What a view!"
Desiree D, 03 Novembre 2016

When we first arrived I was kinda disappointed there was no T.V. by the bar towath the game.But the view made up for that...The rooms are really nice. Th breakfast in the morning is OUTSTANDING! Kitchen staff were on their toes tomake sure we were well fed. Thumbs upto DEBRA en SARAH! They made our breakfast XTRA special.

"Every part of our stay here was great."
Clifford C, 02 Novembre 2016

The view room was neat and clean. The outstanding part of this Best Western was the complimentary breakfast. No disposable cutlery and dishes...a great change from other places we stayed. Made to order eggs --loved the poached egg. The marrian berry syrup on the waffles was the best! All enjoyed sitting at a window table looking out at the view...awesome. Friendly helpful staff. Thanks for making us feel welcome when it was pouring rain...oh yes the warm cookie at the check-in counter was super too.

"Hotel right on the river"
maureen711, 30 Octobre 2016

Stayed for one night. Room was small but clean and quiet. Small balcony overlooking the Siuslaw River. Was more expensive that some nicer hotels we stayed in. The best thing about this hotel was the breakfast - it was great! Freshly made omlets, real oatmeal, we loved it.

"Awesome Hotel"
mrbandot, 28 Octobre 2016

I frequently stay at Best Western whenever I am in Florence. The hotel has a beautiful view of the River. Accommodations were impeccable the staff was friendly and helpful. I always enjoy the fine breakfast the provide in the morning. It has very relaxing friendly hotel. With the slowly flowing by it feels very peaceful. When in Florence, stay here you will enjoy it!

"Very Quiet and Comfortable"
Kimberley C, 28 Octobre 2016

Great view of the Siuslaw River . Lots of shopping close in. Clean and comfortable Hotel with Great Staff and good food, one of the best breakfasts around . I always stay at the Pier Pointe when in Florence.

"Always a positive experience!"
Lynn R, 24 Octobre 2016

We've been to this Best Western four or five times as a family or couple and each time it's been a great experience. They have a great omelette breakfast with a view. Each time we've stayed the beds have been excellent and provided a good night sleep. This last time I missed the fresh hot chocolate chip cookies. Need to be earlier next time.

"Epitome of hospitality"
61trishap, 24 Octobre 2016

The staff at this hotel was very friendly and helpful. Everyone greeted us with a smile and made us feel welcome. The free breakfast was very good, considering it was free and the room was very nice with comfortable beds, clean room, coffee maker, fridge and microwave. The view from our 1st floor room was fantastic and i look forward to staying there again.

"Awesome Place! Beautiful View"
Tuluce52, 19 Octobre 2016

This hotel was awesome starting with April who checked me in quickly and she was very informative and accommodating. The room was comfortable the view from the chair patio was awesome! Then I met some friends at the restaurant the bistro had a view of the lake that was off the hook the hostess was marvelous. Our waitress Richelle "Rey Rey" was fun friendly gave us great service and the food recommendations were off the hook! Chef John outdid himself the rice pilaf was amazing one of my friends had the stuff chicken and the other one of my friends had salmon and I had a mushroom burger that just melted in your mouth. For dessert two of my friends at the brownie with ice cream Yum and I had them not to be missed berry cobbler! This was a great place to stay I will recommend it to all my friends. One of the ladies it was with me is going to tell her kids about it right away. This is a restaurant that you can go if you're looking for an elegant night out celebrating an anniversary or if you have children or looking for casual dining it has a little bit of both. It's very elegant and yet extremely casual as well. My stay at the best Western Pierpoint in was something that I would like to repeat again the next time I'm in Florence. Richelle and April made what was a very rough day and absolutely awesome night. Thank you so much ??

"Celebrating anniversary"
robynn342, 19 Octobre 2016

The room was very nice. We left the patio door open to listen to the rain. The big storm was not too bad. It was very nice and we will stay again. We did notice the floor is sloping towards the river and this was a little disconcerting :)

"great location and great views"
bert360, 18 Octobre 2016

The staff is very helpful and friendly. The location is great because they are right across the bridge from the waterfront. I heard that the restaurant is great but we already had our hearts set on another restaurant across the river. The breakfast with made to order omelettes was a wonderful addition. The rooms are quiet and pleasant.

"THE BEST, Best Western!"
Dwight B, 17 Octobre 2016

We've visited this property now 4 times and have NEVER been disappointed! Great Staff, all willing to help with any problem, but we've never had one! Everyone connected with this property is TOP NOTCH! Smiles everywhere. That speaks very well for the property management. They know great people when they see them! On this visit, this was the 3rd of 5 Best Westerns we stayed at and by far the absolutely the BEAST!!!

"Riverside haven..."
GibBob, 13 Octobre 2016

Top location, comfortable rooms and welcoming staff - so what's not to like? We chose this spot on the recommendation of friends in Idaho and it lived up to expectations. From check-in to departure we felt at home thanks to the fantastic staff all of whom are top notch. However, special mention must be made of the breakfast, not so much a meal as live theatre thanks to the gal from Texas - I could've eaten breakfast three times a day it was such fun! Great views from the rooms and the Bistro.

"Wonderful Place"
Laura C, 05 Octobre 2016

The Pier Point Inn has a wonderful view and excellent staff. The food was delicious! The wait staff went out of their way to serve us dinner in a timely manner, as they were swamped when we arrived. The room was very comfortable.

"Oregon Coast Oasis"
Sara H, 03 Octobre 2016

Lovely accommodations, however lots of steps. Great staff who are very helpful. Rooms cheerful decor and very clean. Lots of outlets so there are no shortages for necessary plug ins. Breakfast is good with staff preparing fresh order of egg combinations. A good stopping place if you are traveling up the Oregon Coast. Lots of attractions to stop and see.

"Breakfast and Bistro on-site"
Mary M, 03 Octobre 2016

Richelle in the Bay View Bistro restaurant is outstanding - helpful, knowledgeable, friendly, made great suggestions for drinks and meal items. She literally made our dinner there perfect! Josh, the front lobby help, was friendly and fun, offered help with parking and luggage, and was a sweet breath of fresh air.

"Very nice view"
ralf_Stephanie, 03 Octobre 2016

The hotel is across from Florence on a river. Very nice views on Florence which is actually a charming city with very good restaurants. Rooms are spacious and well equipped. Staff is very friendly and helpful and the breakfast is pretty good.

"Another excellent BW"
francophile5310, 01 Octobre 2016

In a great location overlooking Florence Old Town & the Suislaw river this BW matches up to what I would expect from the brand. Our 3rd floor room was spacious with an extremely comfy bed & large bathroom. Views across the river magical. It is set far enough back from the highway to be quiet for sleeping. The complementary breakfast had a good selection of both hot & cold food. Be mindful that there is no lift if you are travelling with heavy luggage. Recommended.

"Great Best Western"
Volker S, 29 Septembre 2016

Our first time at this Best Western and a very pleasant surprise. Friendly and caring staff who did not have the word No in their vocabulary. Great clean comfortable room and great breakfast including made to order eggs. Highly recommend this hotel and will definitely stay there again when in Florence Oregon.

"Overnight"
Dottie47, 26 Septembre 2016

A bit disappointed - no air. So if your hot natured like us bad news. Called front desk and finally got a fan. Not crazy about our room, down under. Can't open sliding door for security reasons. So HOT... Room is clean, beds comfy. Wouldn't stay here again unless we got a top room. Pricey for what we got.

"Great Stay!"
itraveleverywhere, 26 Septembre 2016

We stayed at the BW for three nights. Each day was started with a fantastic breakfast with a made to order omelette. Rooms were quiet, clean and well serviced by the competent staff. We had a room with a balcony facing the river, it was great to relax on and catch the sunrise! I would definitely stay here again.

"Not very pet friendly"
Oregon_trekkers, 25 Septembre 2016

A nice hotel but not very pet friendly- no places to walk the dog and the pet 'station' is a very small rectangle of sod off of the parking lot. Very expensive for what it is. The breakfast, however, was excellent.

"great breakfast and great customer service"
catwoman71158, 24 Septembre 2016

The overall property was very good, nice pool area with a view and hot tubs. The breakfast was great and so were the girls taking care of it. We had a good view from our balcony and our room was nice. The only downside was the stairs we had to take down with our luggage and the stairs to go down to the pool. I have bad knees so an elevator would have been great.

"Journey out West"
Dandyboy1, 23 Septembre 2016

This Hotel was such a disappointment. Was way overpriced, old and run down, very worn furniture that you wouldn't have in your house and looked like black mold on back of curtains that led to balcony. The ad made it sound so much better than it was

"Very nice hotel"
Cathy B, 22 Septembre 2016

This is an older property that has been maintained very well. Front office staff more than helpful and friendly. We had a great view of the bridge and the town across the river from our balcony. The breakfast was memorable. I have never had a better omelet in my life. Eggs are cooked to order and the cook really was top notch. The property really ;needs an elevator but they have a man in the lobby to assist guests with luggage.

"vacation fun"
hotroder2, 20 Septembre 2016

Your people were wonderful.... Breakfast bar was great........ We have stayed there before. My dog and I got a fresh hot cookie very night , he loves your oatmeal ones. Room was very clean all but the carpet very very very bad dirty.....

"Great location and value, Andrea was the best!!!"
Nick W, 20 Septembre 2016

Love the hotel, the location and value but the person that made the trip was the server in the Bistro Andrea. She totally makes this place shine. She went out of her way to help us with the local area, great places to go visit etc. We will definitely be back again soon as it's such a nice place and Fantastic Location and Views

"Perfect stopover"
Iain L, 20 Septembre 2016

On a long drive one needs a clean, uncomplicated, reasonably priced place to stay. This hotel fits the bill perfectly - and is located with views across the Suislaw River to Florence Old Town. Very clean and comfortable.

"Great View"
Michael N, 19 Septembre 2016

Great hotel in a tremendous location overlooking Florence. The staff was extremely friendly and helpful, the rooms were nice and clean and completely outfitted, the breakfast is excellent with eggs made to order. We had a really pleasant stay, the only regret was that we had to move on next morning.

"Best hotel in Florence"
Douglas T, 19 Septembre 2016

There is a great view. The staff is super friendly. There is a restaurant and lounge. They have the best free breakfast in town. Eggs, omelettes and scrambles are made to order. The rooms are nice and the beds are comfy.

"Andrea was the best!"
Nick W, 18 Septembre 2016

Loved the hotel, location and value but Andrea Troy was off the charts Awesome in the Bistro. She totally makes this place shine. Will definitely be back soon as it's such a nice place. Fantastic location

"Beautiful Views and Friendly Staff"
Lisa K, 18 Septembre 2016

Stopped here on way up Oregon coast and just loved this hotel. The staff is so friendly and the location is beautiful. Very short drive to historic downtown. Everything about this hotel was easy. Room was clean, bed was comfy, they permitted my 50 pound dog and even greeted her. Breakfast was fresh and there were many options. Staff recommended us to try the Dunes ride down the road and we had a blast! We will come back to this spot.

"The "Best" Western"
Jeffrey D, 17 Septembre 2016

Quiet with very friendly staff and a terrific breakfast with made to order eggs. Great location near downtown. We had an upper floor room with a balcony and view. The bed was comfortable and the room had a coffee maker, fridge and microwave.

"Great Place!"
Joseph S, 17 Septembre 2016

Very clean room; great river view; very quiet and comfortable. Attentive & courteous staff--all of them. Young woman at desk recommended superb restaurant in Florence Old Town. Good breakfast and fine restaurant at the Motel, too. (We ate "in town" one night; at motel restaurant one night.)

"Outstanding service and good value for money!"
JannaG23, 14 Septembre 2016

We have stayed at this hotel more then once and this Best Western stands out with their outstanding customer service. Everyone goes above and beyond with their friendliness, helpful attitude and just all round nice staff. There wasn't a thing to complain about from beginning to end of our 5 night stay. The breakfast is great, with made to order eggs, omelettes or frittatas along with make it yourself waffles or the standard oatmeal,fruit cereal and toast along with sausages, hashbrowns, biscuits and gravy. And unlike other included with your stay breakfasts the food is kept full and fresh up to and beyond 10AM when the buffet is set to close. We never felt like you were getting the scraps even if we showed up at 9:55AM. Rooms were clean and comfortable but not overly fancy and the views can't be beat.

"Great view of harbour, great omelettes"
gordonmuth, 13 Septembre 2016

We really enjoyed our stay here. It was close to the sand dune adventures and also very close to bay street where the restaurants are great. The view from our room was also great. The staff were very helpful. This was the only Best Western on our trip that actually made omelettes to order right in front of you. There was also lots of tables despite having a full hotel. Good experience.

"What I expect from a BW Plus, and then some"
lindawK1862QP, 13 Septembre 2016

We were on a 4 day road trip without any destination or plans.We booked last minute on a Friday late afternoon and felt lucky to have been able to get a room. In fact, we got the last one! No view, but the room was what one would expect from a BW Plus, comfortable bed, large room, strong shower, and quiet. As we are sensitive to noise this was amazing since the hotel was full with families on their last summer weekend fling. Shout out to Laura and Sabrina at the front desk. I asked loads of questions about the area and they both were so cheerful and appeared to like their jobs. Buffet Breakfast was so much better than I expected. 2 chefs cooked our eggs to order, fresh blueberries, strawberries, and they have gluten free breads upon request that were delish! There were plenty of tables with views to the river to accommodate the families as well as couples. I didn't use the pool or gym so can't comment on these. I highly recommend a stay here. I would recommend booking in advance if traveling on a weekend so as to be able to have a room that faces the beautiful river. (most of them do)

"Good Hotel in Florence"
Skippy000, 12 Septembre 2016

Located just off US 101 to the south of Florence. Great views of the river and harbor at Florence and the iconic bascule bridge on the highway. Room was clean and comfortable, although there was a strong smell of chlorine when we first went into the room. Excellent full breakfast includes omlets made to order.

"Lovely Riverfront HOTEL on Sauslaw River"
lynambrose, 12 Septembre 2016

From beginning to end the hotel was more like home than just a hotel room. My husband and I came for some 'ocean air' and good seafood. We were not disappointed...especially at the BISTO Dining Room as a part of the hotel. Food delicious and HOT while service from Richelle and Jessica was wonderful. Our 'typical' room did have a cozy couch and linens were thick and nice. Cleaning staff excellant aas was the front desk. Morning breakfast a delight as the omlets were prepared by a young chef who listened to the made to order. Loved our stay! Staff friendly and helpful!

"Beautiful View"
Charles B, 09 Septembre 2016

This hotel had a beautiful bay view from our room. The hotel Lobby and Dining area were very clean and looked updated. Although our room was very clean it was dated and in need of an update. I do think that some of the rooms are updated as my moms room had been updated. I had stayed at another Best Western in Albany the night before and it was very very nice, without the view.

"Amazing hotel"
beckjasper, 08 Septembre 2016

This hotel is amazing. The room are great with balconies and great view. Made to order omelets, waffles with fresh blueberries, strawberries and pecans for topping. Breakfast and hotel staff genuinely friendly and helpful. Pool area is great with two hotubs. One of the nicest I've stayed at.

"Not All Was Perfect"
William A, 08 Septembre 2016

Carpets were filthy, Hopefully this is not something that is normally found at this location. The staff that we came into contact with were excellent and made every attempt to rectify our complaint. The rooms here have the best views in Florence.

"Very Nice Setting, Friendly Staff"
BuckeyeTravelersTwo, 07 Septembre 2016

We stopped for 2 nights in Florence, Oregon and we're glad we did. The Pier Point Inn provided a comfortable, very clean room in a wooded setting, overlooking the river and the Old Town harbor. This was a perfect location for us as we explored more of the Oregon coast. The "continental breakfast" far exceeded expectations by including an omelet station staffed by a very friendly cook. The warm cookies at the reception desk were another nice touch.

"Best part of Florence"
Wookster_35, 06 Septembre 2016

Florence may lack charm, apart from the old town, but the Pier Point Inn stands apart and above with a good view over the river. The room we had overlooked some woodland to the river and then down town Florence. The gym was adequate. Breakfast was good with made to order omelettes or eggs available as well as the normal breads and cereals. Room was quiet and well equipped. We were 4 in the room with 2 queen beds and this was fine. Would stay again.

"Shopping, sand duning, and family time!"
Tami444, 05 Septembre 2016

I love the Oregon Coast! I have made several areas along the coastline my vacation destination more than a few times and it never disappoints. This hotel is great. The views are spectacular. The service has been wonderful. The included full breakfast is the best and we ate at the restaurant for dinner and would definitely go back!

"Funky smell in "cabin""
rennywalker, 05 Septembre 2016

But great breakfast. Not pleasant , comfortable or safe walking to Florence ( or anywhere) so car only option. Drive to ocean maybe 15 minutes. Very friendly staff, they were exceptional. All in all , better VHBO places available.

"Great value, Great breakfast and friendly staff."
kwaleh, 04 Septembre 2016

Spent 2 nights at this hotel during a family trip along Oregon Coast. The staff were amazing. Very friendly and very polite. The breakfast was fantastic! We especially enjoyed made to order omlettes with fresh Salmon. Rooms were very clean. Only slight negatives: access in and out of the parking lot requires great care as it is on a curved part of a busy highway; the rooms are accessed from outside, so walking to the pool/hot tub/ restaurant/lobby requires walking outside; no elevators. Overall, a great place, with great value and we will definitely recommend to our friends.

"Always the best"
Samantha H, 04 Septembre 2016

The staff is so generous and welcoming. We always feel like family, from the cookies and dog biscuits on arrival to the warm smile from Lauren. The rooms are clean and the view spectacular. You will not be disappointed!

"Great location and service"
John A, 04 Septembre 2016

We stayed here at the end of August for only a night. The place is great with a good view of the harbor and they have great service. We stayed in 4 cities on our Oregon trip and this place was the best. The service is fantastic. The free breakfast is the best you will get anywhere and the location is close to the dunes for ATV rentals etc which was a blast. I wish we could have stayed longer. It isn't brand new but it is clean and you feel like you are back in time (in a good way) when things were simple and not rushed.

"Perfect location"
cindylk2016, 04 Septembre 2016

Glad there was a room available for this bike-touring guest. Glad to have the use of the complimentary hot tub during my visit. Since I was on my bike, having the free breakfast in the morning was handy & got me off to a great start.

"Convenient stop on Coast"
Hollis G, 03 Septembre 2016

This Best Western property offers spacious well appointed rooms, each with a river view looking across to Old Town Florence, especially pretty at night when the town lights come on. It also has a pretty good full service restaurant on site, also featuring the river view. You must drive across the river bridge to see the sights of old town which makes the location less convenient than someplace in town. But if you are road weary and just want to park, eat well, and sleep, the Pier Point works well. My only complaint was that, although bed pillows were plentiful which I love, they were all the same rather thick, hard pillows and I woke up several times with a sore neck. Add a couple of soft bed pillows and my stay would have been 5 stars.

"Great Staff and View"
HarryRCT, 30 Août 2016

This hotel has some great views, especially from their restaurant and breakfast rooms. While our room was nice, getting to it was a little difficult. First there are no elevators at this hotel. Getting to our room involved going down a set of stairs from the parking area going along a walkway, then a step up to another walkway and down to a patio area shared by several rooms. These rooms would be difficult for someone either disabled or elderly. The gym was OK but involved going back to the lobby, quite a hike, then down two levels of stairs. The property is situated on a hill which makes for a lot of stairs. The staff at the hotel couldn't have been better or more helpful. The breakfast was very good and came with a beautiful view.

"Worth paying a little more for the experience..."
Fred H, 29 Août 2016

I wanted my wife to have an extra good time on our anniversary, and our stay at the Pier Point Inn helped to accomplish this purpose. We were cheerfully greeted on our arrival and check in was a breeze. A friendly concierge took us and our bags to our room. From our room we had a wonderful view of the Florence harbor and Suislaw Bridge. There were 2 large, comfortable chairs to lounge in as we viewed the bay. There were lots of extras in the room, including chocolates and high end bar soap. The TV and WIFI worked well. The bed was comfortable. The room was quiet. We slept well. Unexpectedly, they included in our stay a superb breakfast at no extra cost. My wife and I had the salmon omelet, but there were many other great choices on the menu. There was a large variety of items for you to get on the self-serve counters. The cook would call you when your main dish was ready. The breakfast area afforded us a magnificent view of the harbor. High end music was played in the background.

"Wonderful hotel with an AMAZING restaurant !"
rpjnvy, 25 Août 2016

We had reserved two queen room, but the kind lady at the desk noted it was a "pet friendly" room..which we could not use due to,allergies..they offered us a delightful queen bed room, with a nice view of the river and the bridge! We had dinner at the hotel restaurant that night..which was just outstanding..come on, this is a Best Western..are you kidding me! Lamb shank, Osso Bucco, Tenderloin Medallions, wow!! She had the steak and Gorgonzola salad...and loved it! I had the Osso Bucco in a Calvadous Pear reduction...wow wow wow! Jessica waited on us..she was wonderful..table for two with a truly spectacular view of the bridge and the whole bay! Breakfast comes with the room..they make your omelet to order, plus home made rolls, etc..top notch all the way. Highly recommend you stay and eat here..we were delighted we did!

"Comfortable Best Western"
Troy K, 24 Août 2016

I have never been overly impressed with Best Western Hotels. I feel like they are Holiday Inn Express Hotels with a Hilton type of price tag. They are very proud of their River View here and you pay for it. The breakfast is ALWAYS crowded and rarely a place to sit.

"A favorite place to visit"
370Angel, 23 Août 2016

This is an awesome place to stay while visiting Florence. We had room 566 and right outside our door was a picnic table with awesome view of the water and the bridge. There were also rockers that I wanted to spend the day in and read a good book. The hotel has an awesome indoor pool, hot tub area. My kids love and I love the comfy chairs to sit and watch them swim and enjoy the view. And Bonus is the breakfast that comes with your stay. This is a step above other free breakfasts at other hotels. This one has an awesome omelet chef station. Plus they have juice and toast to add with it. This is our go to place when we visit Florence!

"Reservation Bait and Switch"
Sidney R, 23 Août 2016

My reservations got messed up, so when I arrived late there was no room for my family. The woman at the desk tried to refer me to a hotel down the road that looked like a sketchy 1970's road motel…when I finally found a decent motel in town to stay in, I ran into another family, who had the same experience. They actually went into the motel she recommended and said it smelled nasty. Apparently reservations at this place don't mean jack when they are in cahoots with a shady outfit down the road.

"my review"
Anna M, 22 Août 2016

the night girl was very helpful, we came in late and the restaurant still gave us food to go and the bartender was really nice and fun, the room was clean and comfortable with good amenities, the view was very nice and i thoroughly enjoyed the pool and spa

"Awesome Staff, nice rooms"
Vanessa F, 21 Août 2016

This is a beautiful location. Worth every penny. The Staff at the front desk were bet kind and willing to help. The room was very clean and odor free (we stayed in a pet friendly room). They have a little area specifically for dogs which was very nice. Nice little restaurant. Rochelle was the one that helped us and she very helpful. Told us where to go for the beach and other recommendations. Josh and John were also very helpful. They helped us with our bags into our room. My son (6yr old) was asking them about the berries that grow around there was wondering which ones would be ok to eat. A little later, they brought a bag of handpicked blackberries to him. That was the nicest thing ever. Thanks guys! Loved here and would return!

"Clean, friendly and quiet"
Elizabeth P, 19 Août 2016

We visited here with our Granddaughter who greatly enjoyed the indoor swimming pool after a day out and about on the dunes. We found the room to be very quiet with lovely views of the river. We would definitely stay here again, and highly recommend it to travellers.

"WISH WE COULD HAVE STAYED LONGER"
gsax, 17 Août 2016

As a last minute change in our itinerary we decided to check out of BW Agate Beach in Newport a day early and knock off a couple of hours of our long drive back to San Francisco the next day by heading south along the coast. Our desk clerk at the Agate Beach hotel called ahead and reserved a room for us at the Florence Pier Point BW. We could see from photo in AAA Tour book the Pier Point BW appeared to have a lovely location. We arrived to find a lovely hotel perched about the river looking directly at the bridge and the old town of Florence across the river. We were greeted with exceptionally friendly and helpful desk staff who gave us all the information we needed about the hotel and its services as well as guided us to a state park we wanted to explore. The staff offered us hot fresh cookies the aroma of which hit our nostrils the minute we entered the lobby. What a nice gesture. Our room was spacious and pleasing decor with a killer view. We were also delighted to finally find not only HD but free HBO on the nice big flat screen tv. After a full day of exploring the park and walking around the old town of Florence we returned to the hotel and had a drink and subsequently decided why leave the lovely dining room with the killer view and stayed on for dinner. Our food was delicious and our wait person was prompt, courteous and informative. How pleasant it is to open the sliding doors onto the deck and sleep with fresh air. The next morning we partook of the breakfast buffet complete with an egg bar for special orders. The breakfast area was neat and clean and well stocked and again we were greeted by exceptionally nice staff. Highly recommend a day or more at this location.

"Nice Stop on the Coast!"
Hdew, 16 Août 2016

Great family stop. Very clean. Updated. Comfortable. The breakfast buffet was great and we loved the view of the river/bridge. I would highly recommend this as a stop for familys or just as a pit stop on your coast drive!

"Value for money"
Jonathan M, 15 Août 2016

This hotel had good sized rooms which were very nice. Some rooms were slightly awkward to get to. The pool and spa facilities were good and very relaxing. Breakfast was free and OK. Hotel is good value for money

"Very nice staff"
swj1051, 15 Août 2016

We stayed here last minute, for 3 nights. We had 3 grandchildren with us. We got a suite facing the front, right next to the entrance. Not having river view was ok for us since we were going to be seeing the river all day anyway. The suite was very large and plenty of room to accommodate all 5 of us. The only downside to being in front was that your heard the loud vehicles and loud people exiting and entering the hotel. One of the nicer features of this place is the breakfast in the morning. Made to order omelets and eggs with plenty of other items to choose in the serve your self area. The kids enjoyed it. The best part of this hotel is the friendliness of the staff. Everyone we had contact with or talked to was very friendly. We even got a handwritten thank you note from the housekeeper for our daily tip. Definitely on the list of places to stay again.

"Amazing Service"
Joelene J, 14 Août 2016

We arrived on a Friday and they were totally booked. The receptionist took the time to find us a room at the Driftwood Inn Resort. The next day we returned and the staff again was super welcoming. We were able to get a nice large room with a king bed, pullout couch and a rollaway for a great price and an amazing view. The breakfast was out of this world...best...fresh...hot biscuits and homemade gravy with eggs made to your liking with an amazing view. Pool and Hot tubs are nice with a great view. But I want to again just say how wonderful every staff member was! The gals at the front desk know how to make you smile and give you the best customer service. Thanks for helping our family vacation be great.

"Amazing place to stay!"
illyene2016, 14 Août 2016

We pulled in and noticed how clean the front of the Inn was. While I waited in the car with our dog, my husband checked us into the room. The staff was very friendly and helpful! I want to thank Josh, Sabrina, Laura and Andrea for making us feel so welcome. The room, view and all the amenities made this stay so nice we are going to come again just to stay here! AND they are very pet friendly! Oh and I almost forgot the breakfast they serve was above and beyond what is usually offered in other motels. They even have breakfast attendants that help with anything you need. Yum! Thanks everyone at the Best Western Pier Point Inn.

"Good Stay!"
branderpluck, 11 Août 2016

We stayed only one night as a family of four. Restaurant food was good, rooms nice and clean with a beautiful river view, and great breakfast. Only complaint was that it did not have air conditioning. We were a little hot throughout the night. Overall wonderful stay and would recommend it!

"Very nice room and pretty view of the bridge and Florence"
kjzrsz, 10 Août 2016

The room was very nice, it was clean and spacious. They served a very good breakfast. There was one problem - there are no elevators, making it difficult to bring luggage into the room. Otherwise, comfortable and clean.

"Great Experience"
642lancec, 09 Août 2016

The view, security, food and room were one of my best Best Western Hotel experience ever. Some places I stayed on the Oregon Coast for a similar price were sorry in comparison. The night view looking over the river at the city lights was special.

"Great place, fantastic staff."
gpkotbh, 07 Août 2016

Beautiful location, great restaurant. Joshua and April went over and above to help us out. The cookies were amazing, would return in a minute. I highly recommend it the location is absolutely gorgeous. One of the nicest Best Westerns I have ever stayed in.

"Lovely view and comfortable room."
munteria, 07 Août 2016

We stayed here for two nights as a family. Comfortable room on top floor with a gorgeous view of the bridge. Yes, the hotel and room are a bit dated but it's in good condition and very clean, so it didn't bother us. Breakfast was brilliant, as is usual in most BWs we have stayed in. No need for lunch ??. You must try the dune buggy rides - unforgettable and one of the highlights of our trip so far. We did our laundry at the launderette on 37th street (we ate at the Chinese restaurant a few metres away whilst we were waiting for our laundry to be done - delicious food and friendly staff and owner). Best Western Pier Point is a great place to stay in Florence.

"Excellent stay in Florence, OR"
L. W, 07 Août 2016

This was a very clean, beautiful hotel. The staff was willing to help in anyway they could with a great attitude. The breakfast included more than most other hotels as it had an omelette station. The view was great. I would recommend this hotel to anyone.

"Quick Anniversary getaway"
B9380DDmichaelw, 03 Août 2016

View was beautiful. For the hotel almost full it was extremely quiet. Front desk was very welcoming and informative. BreakfaSt was nice but needed fresh cut fruit not canned fruit. Bed was the best i have ever slept in. Did not use pool area. Would have given a 5 but room was a little small and smelled a little damp but it's the oregon coast.

"Nice place to stay"
DaveinthePacNW, 02 Août 2016

Really liked it, the breakfast in the morning was way above other restaurants I stayed at on this trip. The view is outstanding, although they need to clean the window and fix the seal in it as the moisture in it blocks the view. i would give it a 5 but the parking lot is crowded and kind of small and the window issue. Staff are very friendly and helpful...I would definitely stay here again.

"Best Western Florence OR"
rwc1948, 02 Août 2016

The breakfast was outstanding. Order your choice of omelet, or eggs cooked the way you like. The normal cereals, pastry, waffles, etc. are available also. Ample space for diners. Parking seemed a little tight but not a problem.

"Best service in Florence"
Hope M, 02 Août 2016

We took an overnight trip to Florence to honor our friend who passed away for his birthday. We came in late and The staff treated us like V.I.P. guests without even knowing why we were there. The room was clean and comfortable and the view of the Old Town waterfront was beautiful. Special thanks to Josh and April for making us feel right at home.

"Beautiful rooms, delicious food, delightful staff, stunning views"
cabomarti, 01 Août 2016

The most spectacular Inn, in every way. The staff is exceptionally friendly, the rooms are very clean and appointed tastefully and very comfortable. The food is delicious and served by trained staff. A perfect get away

"Work vacation!!"
vooldoom13, 01 Août 2016

I'm a diamond member with best western hotel chain and this hotel was the best one I've stayed in so far. Great view, awesome breakfast buffet, fantastic room. Every time I'm in Florence this will be my hotel.

"Relaxing and romantic"
Sergio M, 01 Août 2016

A hotel with great rooms with spectacular view of Florence on the river outlet. The staff was friendly. Our room was comfortable, tidy, and quiet. Breakfast was great with omelettes and eggs a la carte. Not to be missed.

"Best visit ever "
Stacy G, 31 Juillet 2016

We loved it awesome view great service...one of the guys there his name is josh is was exspecialy nice he brought us cookies down to the pool and then Sabrina the girl who checked us in was helpful getting us a room and a nice view of the ocean also laura who was the one who checked us out was so nice and all three of these people made are stay exspecialy nice there are careing and friendly I recommend this motel with a 10 I will be back there to stay again...great prices awesome views and friendly...the Anderson family

"Great place"
Susan B, 29 Juillet 2016

Our stay was fantastic! The room was clean, well decorated, comfortable, very large and had a great view. We were served made to order omelets for breakfast which were delicious. My husband loved the miniature banana nut muffins also. The staff we met were extremely courteous and friendly.

"Good Hotel"
Marco B, 29 Juillet 2016

I had a room which appeared a little outdated but clean. The room had a nice view. Staff was friendly and helpful. Parking was limited at times. The Pool was too cold and needed some updates. However, I enjoyed my staying and would definitely come back.

"Wonderful"
Maryse G, 28 Juillet 2016

Should have stayed longer it was wonderful! Enjoy the pool, the service and the hospitality. Some others would learn from your quality! Love it, love the view, food was great, wine was good, spa and sauna, and everybody was happy!

"Ray"
donnamici, 27 Juillet 2016

Ray was INCREDIBLE! He helped us find a very safe spot for a high end sports car! He then took our bags to our room and gave us a room tour. After that, he ran down to the ice machine and filled our ice bucket. He then asked if we were going to be having some wine and said the deck was a beautiful place to have a BOTTLE of wine! He asked if we had wine glasses. We only had plastic wine glasses. When he heard that he ran to the restaurant and retrieved two wine glasses! He also offered to protect our parking space if we left the facility for dinner. We did not leave...the accommodations at the restaurant and hotel were impeccable!

"Great setting"
James T, 26 Juillet 2016

We were traveling over Father's Day weekend, so the Inn was full to capacity. Staff very friendly, and we had a great view from our room. However, the room was very stuffy with an odd smell of mold and cleaner, so we had to keep doors open and fans on a lot to air it out. Very comfy beds. Very quiet environment, considering all the rooms were booked. The free breakfast was quite elaborate, however my omelette was half cooked, probably due the the crowd waiting for the hot food. The rest of the food was varied and good. We will probably try this one again.

"Great river views"
Mboud50403, 25 Juillet 2016

This is a 3 star hotel, and for a three star, it's pretty good. They have kept it up, serve a great free breakfast, and have friendly staff. We stayed in a pet friendly room, and BOY could you tell. It smelled exactly like you walked in to a pet grooming place. Like clean, wet , dog. I dont usually stay with my pet, so don't know if this is normal, but I have been told there are pet rooms where you can't tell its a pet room. Room was clean and comfortable, nice little balcony and great view. We paid well over $200 for our room (single King), seemed high, but it was high season.

"Best Free Hotel Breakfast Ever"
Informed12, 25 Juillet 2016

This was a last minute booking as we were visiting colleges in Oregon with our son. What a great choice! The suite was downstairs with a separate bedroom from the sitting area with a sofa bed and kitchenette. The suite was spacious, clean, and comfortable with a beautiful view. The staff was very friendly and gracious upon our arrival. The breakfast was included and it was fabulous! By far, it was the best free hotel breakfast that we have experienced in our travels. The made-to-order omelet bar was superb along with a variety of breakfast items. The oatmeal was even delicious! Travelers will not leave this hotel hungry.

"Best hotel experience ever!!"
Anna L, 24 Juillet 2016

We went to this best western with some friends and it was amazing! Josh, John, arric, and Sabrina went above and beyond at 10:30 at night to make us breakfast because we were hungry. This hotel has the best breakfast. Super clean! Lovely staff. Will definitely return.

"Best Western Florence Oregon"
sandywittman, 23 Juillet 2016

This is an absolutely fabulous hotel. It couldn't have been more comfortable, easy parking, great beds, large room, and incredible view. Breakfast was great as was the staff. If you are going to Florence, Oregon, a wonderful town with lots of shops and restaurants, don't stay anywhere else. Great value for the money.

"Very nice!"
Jackie R, 22 Juillet 2016

We arrived at the hotel earlier than expected but the staff was happy to move us into a room that had already been cleaned. Our room was on the second floor (thankfully they had ramps and not steps) and our window offered a lovely view of the river. The pool / spa area were extremely clean & also overlooked the river. Breakfast was superb!

"An average stay"
ERIC B, 22 Juillet 2016

Clean and organised hotel. The staff are very polite and professional. The breakfast is excellent. However I book rooms with a view to enjoy the view. There are outside lights that stay on all night which interrupted the view and my sleep. There was also a booking error which we found annoying, however it was resolved.

"Very comfortable"
Tristan B, 21 Juillet 2016

My stay was a short one of just two days but the staff was very responsive and happy to help, and the breakfasts were great as well with a very energetic team for how early in the morning it was. great experience and i would definitely stay there again.

"If you have money to burn this is the place for you!"
Dave G, 21 Juillet 2016

I have stayed downtown Seattle for cheaper. They think cooking you eggs for breakfast justifies charging an additional $50+ a night. Sure its a nice view but there is another place right on the beach for less!

"grandson trip"
sherrylewistown, 19 Juillet 2016

On our trip to the Oregon coast with our grandson we stayed at this hotel. The hotel was very clean and very nice staff. Would stay here again. Very nice location. Excellent breakfast. Nice view from room. Didn't use any other amenities,

"Best Service and Absolute Best Breakfast of our Entire Trip"
Bromonium101, 18 Juillet 2016

We stayed at the BW Pier Point in Florence for one night as a stop on our 3-week trip from Seattle to San Diego. Out of the 7 Best Western hotels we visited during this trip, none came close to matching the hospitality and service we experienced at the Best Western Pier Point Inn. From check in, where Chayanne and April were more than accommodating in advising on local attractions and points of interest for our drive the next day, to the clean and well-maintained room we arrived in complete with a personal welcome note from our attendant Terri, all aspects of the hotel exceeded our expectations. By far the most impressive quality was the breakfast. We would like to sincerely thank Lisa, the Breakfast Manager, for providing options that went far above and beyond a typical breakfast. There was a full offering of cereal, fruit, pastries, and other cold options, but the highlights were Lisa's own homemade steel-cut oatmeal and assorted toppings, the belgian waffle station (not provided at many of the other BWs we stayed at) and a cook-to-order egg and omelet station managed with skill by Tabatha. Tabatha cooked for us perhaps the best smoked salmon and caper omelet I have ever tasted. Throughout breakfast Lisa could be seen mingling with guests, offering to bring refills or extra servings to the table, and really doing everything possible to make the experience exceptional for every guest. We cannot thank them enough for far exceeding our expectations and proving an exceptional accommodation and wonderful breakfast.

"Family Vacation "
Lindsay R, 18 Juillet 2016

Josh, John, and April helped provide such an enjoyable experience. They got us everything we needed to be comfortable! This hotel has the most beautiful interior and exterior. It's also the only hotel I have ever been in that makes inlets for breakfast free. The view from this hotel is breathtaking. We had an excellent experience.

"A $230-a-night big "nope""
sisquoc, 17 Juillet 2016

Service was average except for experience with a particularly rude and coarse waitress. I walked out in disgust. The room was large and kept clean. The location was far from town and not amenable to walking anywhere. It had an indoor pool and 2 jacuzzis. The pool was dominated by kids thrashing about. Pros: Magnificent view of bay.. Cons: -$230 a night for a little better than average motel experience. -Free breakfast was bland and seating was uncomfortably cramped. It was mostly like any other continental breakfast with fresh egg option. -It seemed like any additional or customary option had an extra charge--as if motel was trying to milk every dollar they could from you. -Entrance and exit from motel was precarious.

"Fantastic stay!"
travellizard_7, 15 Juillet 2016

First of all, everyone was very friendly and welcoming. We arrived a little early and the rooms were not ready....that was understandable. After a little sightseeing, the rooms were ready. They were worth the wait! Very clean and spacious with a nice view of the Siuslaw River and bridge. Appreciated the pieces of chocolate on the nightstand. ??One of our rooms did not have air condition and they were able to find us another room with air without any problem. The breakfast was delicious. We loved how you could have the staff prepare eggs. Again, the staff was super helpful explaining breakfast process. Terrific place...would love to visit again in the future.

"Amazing View, Amazing Customer Service"
Queen B, 15 Juillet 2016

This experience was by far one of the best I have have had in a long while. We wanted to go somewhere special to celebrate the night & enjoy ourselves. Our room was on the third floor with a balcony over looking the river which made for an enjoyable sunset... this however also made the room very warm which would have been more bearable if there was an Air Conditioner! We were unaware of the circumstances of no A/C but quickly learned the majority of the hotels along the coast do not have A/C. Be aware of this if you book a room anywhere on the coast! We were told the second floor at this Best Western does contain a "P-Tac" which is essentially just a fan, not a true A/C unit. Being from California, I expect all hotels to have A/C's so We were highly disappointed but that's where the front desk person, Laura, TOTALLY saved the day!!!! She brought us an industrial fan all the way up to our room on the third floor with a smile on her face! She was so accommodating & understanding. It blew me away how quickly she brought the fan & was apologetic which I appreciated because I was upset about the heat in the room & she did all she could to fix it & it made all the difference! She also had fresh complimentary cookies at the front desk for our enjoyment! On another note: I did notice there were a few more cob webs outside the door than i would have expected to see at such a nice hotel but upon entering the room, the bed was made nicely, the room was well kept, spacious & inviting. The bathroom was updated with a removable shower head, a handy shower caddy containing shampoo, conditioner & a nice smelling body wash which were products from bath & body works. I would highly recommend this place for their amazing staff which are all friendly from the general manager to the front desk to the bell boy to the amazing kitchen. Hands down best breakfast from any hotel! Shout out again to Laura, you saved the day! Thank you again!

"Always A Pleasure!"
Regan C, 12 Juillet 2016

I've stayed at Pier Point many times. The property is beautiful, rooms spacious, & staff helpful. Sabrina has always been warm, friendly, & delightful upon check in & Josh was a big help showing me to my room & ensuring I was comfortable. Thx!

"(Housemen) Raymond L. Arnold"
Raymond A, 12 Juillet 2016

I'm very sad to leave. I'm writing this to let every fellow co-worker at the Pier point inn know that I am going to miss them all. Never have I worked anywhere that every person takes customer satisfaction seriously as they all do here at the Pier point Inn. It was a great honor for me to have been employed there, but due to family issues I must go back home. But once again, I am very honored to have been a part of the team, and I pray that this BEST WESTERN PIER POINT INN becomes the leader in CUSTOMER SATISFACTION that all other Best Western looks to be that SHINNIG EXAMPLE.... And again, I'll miss you all....

"Friendliest staff"
Bob L, 11 Juillet 2016

We arrived kind of late at night and were greeted with such kindness it was almost shocking. Sabrina was so friendly when she greeted us. One of the employees (Josh) even moved his personal vehicle so we could have a closer parking spot. Then he helped us with our luggage, which required multiple trips. Then made sure we had extra towels and blankets so we were comfortable. Some might say he was just doing his job, but he was so friendly and enthusiastic, it was a breath of fresh air after a long days journey. The next day at breakfast we experienced similar kindness and enthusiasm from the staff. I don't believe the star rating if this is only 2.5. For service they were definitely a 5 in my opinion.

"Okay, but overpriced"
Sue C, 11 Juillet 2016

This is basically a $100/night hotel but because of location they can charge more. The breakfast is mediocre but it's better than a "continental" breakfast because they serve eggs. No fruit or anything else healthy, but eggs. You'll get plastic cups in your room, breakfast on paper plates, all the hallmarks of a cheap hotel. But the view is nice if you get a room along the river. And the bed was good. I probably wouldn't go back.

"Great Hotel!!"
206Mama, 03 Juillet 2016

Check in was very professional, even had people in the parking lot to give directions and assist with luggage. Filling breakfast included, warm cookies and bottomless coffee and tea in the lobby. Pool, hot tubs, and sauna were very clean. View and location can't be beat!! Staff was wonderful - thank you!! :-)

"Bring into 21st century"
Jack S, 03 Juillet 2016

Room had a great view of the bay, but that is all it had, Bed was uncomfortable, and the pillows were way to soft. The arms of the sleeper sofa were black and for a light colored material, that is bad. Had issue with the toliet and called the desk for someone to come fix it, some kid came to the door and handed me a plunger

"Lucked out!"
Gabriela S, 01 Juillet 2016

We took a 7 day, 1500 mile family road trip this June including a drive down the beautiful Oregon coast. We stayed in many hotels along the way, but our favorite, by far, was the Best Western Pier Point Inn in Florence. Our room was such a great value! The hotel is located right along side the Siuslaw River. We had a straight on view from our room! The staff was friendly and accommodating. Our room was a good size for our family of 3 and it was nicely decorated. It included everything we needed...a mini fridge, wifi, a good sized TV and most importantly, very comfortable beds! The amenities were also fabulous. We especially loved the complimentary cook to order breakfast at the Bay View Bistro. The selection of food was extensive, the service was great and we, once again, enjoyed a perfect view of the river as we dined. My daughter and I took advantage of the beautiful pool and spa, which also overlooked the river, while my husband enjoyed working out in the fitness center. We truly lucked out with our hotel choice and we will recommend it to all our friends!

"Great Spot to Spend a Night or Two (Or More)"
William C, 01 Juillet 2016

After a very long day on the road this place was a welcome sight. We were quite pleased with the property overall, lovely views from our room, and terrific service upon check in. Parking can be a bit tight here, and this hotel will be pretty much booked throughout the summer. There's a good reason for that as it's a nice place to unwind.

"Room with a view!"
Wen650, 01 Juillet 2016

Very nice hotel. Service was great, staff was friendly. Breakfast was good, they have a omelet station. Located right by the river and next to the siuslaw bridge. Nice indoor heated pool with 2 hot tubs. However, room was a tad on the small side with no elevators. Will stay definitely stay here again

"Great Breakfast!"
flosser201, 29 Juin 2016

The hotel is old and in need of new carpet, paint etc. The view of the river is beautiful if you insist on a room with a view. Our first room had a view of the garbage cans but they did find us another and were very nice about it. What sets this Best Western apart is the fabulous breakfast, cooked to order omelets. I had the smoked salmon, capers, and spinach. The best I've ever had, i would come here just for the breakfast but I think you have to stay in the hotel. FYI there is no elevator and many stairs.

"Beautiful hotel and Ray is amazing! "
Rob G, 28 Juin 2016

Stayed here while riding my bike down the Oregon coast. Pulled in after a hard day's riding, exhausted. Ray was right there at the front steps and made us feel like we were home! While we were checking in I watched him greet everyone with that same huge smile and truly genuine, welcoming attitude. The food in the restaurant is absolutely incredible, and it has the best view around of the river and bridge. Andrea was the bartender, server, and, bus service! She never stopped moving. I sat watching the river for a long long time and had a wonderful meal while the sun slowly set. Every staff member we met was always super friendly and helpful. The hotel is immaculate. Make sure you get a room with a balcony, though. That is my only complaint. We ended up in a lower room. It was very private with patio shared with a couple other rooms, but we couldn't really see the river at all. Other than that, spectacular!

"The Best Breakfast Experience Ever!!"
suzannepomeroy, 26 Juin 2016

This hotel has a beautiful location, first of all - great place to be at about the halfway point to enjoy the southern coast of Oregon or go up to the Columbia River Gorge which is full of beautiful waterfalls and trails to hike. Lisa, the manger for the food service here gave us all a "Disney" experience with breakfast. First of all, I would describe the food as almost gourmet - the special for the included breakfast, which I thought was "continental" wasn't at all - it was a scramble of eggs, spinach, mushrooms and cheese - absolutely delicious. you can also have your eggs cooked anyway. She starts out with her native Ft. Worth Texas drawl, welcoming everyone to breakfast , explaining the service, the specials, a quick "how to" in an informative, amusing style that is even entertaining. It amazes me time and again how one person can make such a big difference - Lisa and her team get this award for breakfast at the BW Pier Point Inn! The other staff was great as well - make reservations - this place fills up!

"Beautiful view"
6-13-1966, 25 Juin 2016

We got one of the Exter large rooms with two queen beds were comfortable pillows were nice view was awesome breakfast was good stop was helpful though they seemed grumpy at first breakfast omelette lady definitely does not enjoy her job burned eggs and omelettes stay away from the sausage but overall good breakfast would stay here again

"This is the Best Western I've ever stayed at!"
Randy V, 24 Juin 2016

Coming in late from a long trip up the 101 I was looking for a place to rest that was reasonably priced and easy to get into. Sabrina was very helpful in securing a room when only a few were available and us needing a disabled suite. She was patient and helpful in directing me to the suite, the pool and the very nice resturant that has a magnificent view of the river and harbor. Breakfast was also the best at any BW and I've stayed at about ten different ones in the past 3-4 years.

"best hotel ever for positive experience and traveling with a pet"
Robert C, 24 Juin 2016

Staff was wonderful! happy, friendly and helpful. We travel with our dog and finding a place to stay is a challenge. I always carry fabreeze and other products to reduce the smell, even in the more expensive hotels. The room was immaculate and very nicely decorated. The view was beautiful. We loved the breakfast and the staff was very engaging and a lot of fun.. The only problem we had is getting our long bed truck and boat parked. The parking space is limited but again the staff was very helpful and we got the job don. getting out in the morning was pretty easy. Wish we could have stayed another night. kudos to Annarie, Jan, Sara,Tabitha, Liisa and Deb Bray! .

"Comfortable, Convenient Hotel"
coxaloharc, 23 Juin 2016

This hotel is located near the Oregon Dunes National Recreation Area, Jessie M. Honeyman Memorial State Park, and across the Siuslaw River from Old Town Florence. Complimentary breakfast is cooked to order and includes eggs, meats, breads, waffles, fruits, cereals, etc. There is an indoor swimming pool. The onsite restaurant is excellent.

"Had some Business in Florence "
Bill P, 23 Juin 2016

Was pleasantly pleased with the service and rooms .. Stayed a couple days and enjoyed ourselves.. One night road construction kept us awake all night.. But no fault of the Hotel... Liz in housekeeping was awesome.. Staff very nice and helpful.. Will strongly recommend ??

"Really good. Over-the-top-good."
Thronetogether, 22 Juin 2016

Been here several times, consistently great. Pristine rooms (no AC, but you're on the Oregon Coast), jaw-dropping view of the harbor lights and historic bridge. Bistro restaurant offers a dinner as great as the view. Free breakfast is a full-blown custom omelette station, with biscuits, gravy, sausage, waffles, milk, juice, fruit. Tip that omelette artist. Desk staff is top drawer.

"Beach and River fun"
Betty K, 22 Juin 2016

Nice place to stay, staff great, food OK, older hotel so a little high in price, but overall a good stay. One of the hot tubs still out of service, not enough towels for swimmers. Great view of river.

"Great place to stay and eat"
342422015, 20 Juin 2016

We were very pleased with our stay at this hotel. Check in was made easy by great front desk staff, even had a bell boy to carry our bags to our room. Rooms were beautiful and the best thing is the view of Florence. Wow, a hidden gem this place is. We had drinks and ate dinner there too, everything was so good, and prices really reasonable. Staff in cafe are so friendly and made us feel at home. Breakfast the next morning was fun, lots of selections, even made to order omlette and the works and free!! Yeah, we finally found a place on the Oregon coast we love and we will be going back here many times!!!!

"Great view"
Wizz56, 20 Juin 2016

The staff were really nice especially the concierge who carried all 3 of our suitcases up to our rooms in 1 go (we could barely carry 1 between 2 of us!) the rooms were neat and clean and a decent size with microwave and fridge. We used the hotels restaurant where I had a decent piece of salmon. The waitress was very friendly and the service excellent

"Great room, great people"
John E, 19 Juin 2016

Dramatic view of river and downtown from every room. Bistro is the best restaurant we found in Florence. Staff is very good. The breakfast with made-to-order omlettes was excellent. Indoor pool, spas and sauna were the perfect end to a day of travel. Helpful and friendly staff. A must stay.

"Upscale Best Western with peaceful view"
runningdevendra, 17 Juin 2016

This Best Western originally surprised me with its view and rooms that sprawl across the hill -- not your normal roadside hotel arrangement. We walked through a labyrinth to get to our rom which spilled out onto a beautiful terrace. The rooms are high quality, and our team was happy to watch the NBA finals on a big screen. Breakfast was great with an egg/omelette station and waffle maker. I have been here before, and I would definitely come back. (BTW, on the other side of the bridge is a great breakfast place and deli next door called Homegrown Public House on Laurel and Maple Streets).

"Nice place"
Michelle E, 17 Juin 2016

Stayed one night and were very happy! The location is perfect! Our room had a lovely view and was clean and comfortable. My 12 year old loved the pool! It is an indoor pool but with a gorgeous view! The breakfast in the morning was plentiful. Had eggs to order plus make your own waffles, yogurt, cereal and other items! We would stay here again!

"BEWARE of the lack of common courtesy"
Martha M, 17 Juin 2016

I made a terrible error in my reservation. I reserved for Friday instead of Saturday. When I arrived on Saturday, the front desk said my reservation was for Friday. They charged me full price for Friday even though they admitted there were 6 rooms open on Friday night, so the hotel didn't lose any money. I have AAA, and indicated that on my reservation, yet the Best Western said I couldn't use the discount because they had already charged my card. The "best they could do" was to apply my AAA discount to the night I actually stayed, Saturday night. I had traveled far to attend the wedding, spent a lot of money on gas and food and spent a lot of time getting there. The last thing I expected was the lack of common courtesy from Best Western! The huge hotel chain could have applied the payment from Friday to Saturday, or given me a deeper discount because they didn't have to clean the room I never stayed in, or something. One night in the Best Western cost me almost $400. BEWARE of Best Western's lack of common courtesy.

"Great Hotel"
D1783YXvictoriam, 13 Juin 2016

Wonderful experience. The Bistro is great for dinner and the breakfast in the am was fresh and delicious. Well maintained rooms and comfortable bed. Security is great. There is a large homeless population in Florence, good to know they have someone watching the grounds at night. Quiet and peaceful evenings, slept with the window open enjoying the sea breeze. View of the river is beautiful.

"Fantastic Breakfast"
darrello545, 12 Juin 2016

Room and breakfast were excellent. Getting a handicap accessible room can be very difficult, but Best Western both in Florence and other locations were very helpful in providing a handicapped accessible room.

"Best overall experience we've ever had"
Bob_Dianna, 12 Juin 2016

From the moment we arrived I knew this place was special. The bellhop, Ray, greeted us like we were long lost family. The front desk ladies were friendly and kind. When asked about the tide, they offered to look it up and print it out for us. After we did our daily trekking we came back and went to the Bay View Bistro, which is located inside the motel, and the manager, Richelle, also treated us like family. In fact the kitchen had closed but the chef, RJ, still made us some crab cakes and Richelle whipped up a perfect sangria for my wife. Breakfast was great also. Overall experience was so good it was one of the highlights of our trip! Thanks!

"Breath Taking"
MrsChefCowan, 10 Juin 2016

Front Service Staff was amazing and looked for the best possible deal for us, recommended that we eat in the restaurant which didn't disappoint. room view was marvelous and the pool was empty so fun family time with out having to move around others

"Older Luxury"
William C, 09 Juin 2016

We stayed at the Pier Point by default ... We got a call from the Three Rivers Casino hotel en-route that they did not accept pets after making my reservation on-line. So the Three Rivers' desk supervisor kindly made reservations for us at an alternative hotel, the Best Western Pier Point Inn. I'm no stranger to the Oregon Coast, and had been past this older establishment many times. I knew it as a well established, and rather expensive luxury hotel that had gracefully aged with the years. Upon our arrival I was not disappointed with the exterior ... a well managed, freshly painted and appointed property built onto a cliff at the southern end of the Siuslaw River bridge, overlooking the river and the city of Florence on the opposite shore. Ray, the energetic and very personable bell captain greeted us and took our bags to our room, filling us with little tips on things to do and see. A terrific fellow! The rest of the staff were friendly, helpful, pleasant and perfectly willing to engage and make our stay as enjoyable as they could. The breakfast that was included in our stay was a feast with sausage and biscuits, gravy, hot and cold cereal, breads, muffins, fruit etc. and best of all ... eggs cooked to order with nearly anything you can put in eggs added. All deliciously prepared and kept fresh. The view is magnificent, the best in Florence, but there are a couple of drawbacks. First; it isn't situated on the beach, nor is it even close to the ocean. Any of the sights and tastes of Florence, and there are many, must be driven to. Second; the old girl is starting to show her age. Our room, while nicely appointed and recently remodeled had a sloping floor that became rather tedious after a two day stay. But again, the view more than made up for the drawbacks that this old girl presented.

"Expensive stay but nice hotel"
Stephanie L, 07 Juin 2016

Overall I enjoyed our stay at this hotel. It was a bit pricey but that is kind of what I get for waiting till the last minute to book a room. The restaurant staff went above and beyond when we showed up late to get dessert and they were already closed but they still helped us and made an amazing dessert for us. We didn't really get to use any of the other facilities since everything closed so early.

"River views from every room, good food and a pool and hot tub with a view!"
karenmcsweeney, 07 Juin 2016

I have stayed here a few times while visiting my family in Eugene. Its a great escape to Florence when the weather is hot in eugene. This is like a mini vacation. the hotel has all the creature comforts and they have an amazing indoor pool with 2 hot tubs that look out over the River! Another bonus, if your entertaining kids or just want to have fun experience at the coast is Honeyman state park is within a mile of the hotel and has a wonderful day use area where you can rent kayaks , paddle boats, jump off a floating docks, and play in the dunes. Wonderful fun for All!!!!!

"Seasoned Travelers surprised by amazing service!"
Yankeek8, 28 Mai 2016

I have never written a review, but this hotel deserves it. We toured Oregon and this was Day 4. We LOVED it. The room was clean and nice, the restaurant on-site was welcomed especially by my hubby cuz we walked to dinner -- and it was as quaint and lovely as everyone comments. But the best, the very best was the morning breakfast. No stale fruit loops and hard bagels here; instead you are greeted by Tabitha, Lisa, Jane, or Debbie to ask you what you want in your made to order omelet. I had the scrambled and just checked everything! Tabitha told us not to miss the home-made biscuits and gravy ---- my husband was in heaven. My husband tipped . . . and I told him to march right back and tip again. We stayed at 15 places this trip, other Best Western's and they don't stand a candle to our experience. Thank you

"Okay property, great staff."
SeattleKarl, 28 Mai 2016

The hotel is located across the bridge from downtown Florence overlooking the Siuslaw River right on highway 101. The rooms face the river, but you can still hear the trucks going by occasionally. The building is older, with 2nd floor rooms connected by catwalks that are open to the elements. We immediately noticed a strong fragrance in the room. We thought it was a deodorizer. The next morning we mentioned it and they told us it was a moisture collector that was hanging in the closet that we could have removed. The room was very dark partially because of the dark carpeting. There was one switch in the bathroom that controlled the light and the fan. The fan was extremely noisy, so if you got up in the night and turned on the bathroom light you would wake up anyone else in the room. The warm cookies at the front desk were a nice touch. The staff was very friendly and provided good service. It was a long walk to the breakfast area and lobby in the rain (no cover). Breakfast was good, with made to order omelets. I thought it a little odd that although the on-property restaurant was owned by the same people who owned the hotel you could not charge meals to your room. Dogs allowed, but the dog-walk area was a small rectangle of Astroturf, little grass near the hotel to walk your dog. Thought the price of the room was high.

"Scary night in Florence"
Christine L, 28 Mai 2016

We were on a 3 day road trip and stayed in Best Western Hotels both nights. I have felt in the past that I can count on Best Western to provide a nice clean room and comfortable bed at a good price. I used what points I had on my credit card and paid a little extra for a nice room with a balcony and view for the last night of our road trip. We stayed in room 354, there is a definite downward slope to the floor and an enormous crack in the ceiling signifying the foundation is sinking. The hotel is built on a cliff side and honestly I was worried that our lives might be in danger. The power also went out which only added to my apprehension. The decor in the room was nice, the bathroom was nice and big, and the bed was comfortable. The view was great as long as we weren't looking down into someones back yard . I am really concerned that the foundation will give way and the hotel will fall, therefore I would not recommend anyone stay in this hotel. I did mention this to the front desk clerk and they are well aware of the condition of the room and gave us 3000 points. While I appreciate the jesture, I don't think the hotel is safe and would not stay here again. I will say the staff was very nice and the Biscuits and Gravy are the best I have ever had at hotel breakfast.

"Lovely Surprise"
TouristQueen, 27 Mai 2016

We were ready to call it a day & drove past this BW then made a U-turn. I had noticed it was on the water so we decided to give it a try & I'm so glad we did. The front desk was friendly & efficient with the check in. There are no elevators so the staff took our bags in & out for us which is wonderful. We got a king room with a view of the water & it was a large room with a couch & coffee table. It was tastefully decorated & clean, the bed & linens were very comfortable & we had a great nights sleep. Included with the room is a breakfast buffet & they have special omelets they will cook for you also if you like which was an extra special touch as you dine looking at the water. I would highly recommend this motel for it's beautiful, peaceful setting.

"A good hotel but love the restaurant nearby!"
GritsCa, 27 Mai 2016

Clean, very nice rooms, comfy beds, good breakfast. The Location is almost the middle of nowhere. But the desk clerk recommended a restaurant on exit up the road, "Jeremy's Farm to Table", which was our vote for best restaurant of the year. Nothing special to look at but absolutely top-notch fresh and well-cooked food at a reasonable price. We will stay here again just to go to Jeremy's.

"The BEST Best Western on the Oregon coast..."
John N, 25 Mai 2016

Return customer. They're that good. BEST Best Western hotel on the coast. Staff deserves kudos: APRIL, CHAYANNE, DANIEL, ANDREA and chef JOHN. So helpful and positive. Bayview Bistro = 5 stars Go.Now.

"Stay here!"
woodmister, 24 Mai 2016

This is what all coastal hotel should be like. It had a wonderful views. Friendly staff. Hot cookies and coffee at check-in and when we departed. The room we stayed in was spacious, well-appointed and the bed was great. The floors were laminate and clean with a couple of throw rugs. There was space for luggage, a couch, a large screen TV and a coffee table. I was put off by the price at first but I believe we got our monies worth, I can't recommend the dinning room but the breakfast, which comes with the room is second to none - PERIOD! I have stayed in hundreds of hotels from cheap to expensive this rates up there with the expensive ones and it cost much less. As for comparisons to other BW this one is in the top tier and I have stayed in over 100 BW's. If I am ever in this postal code again I will stay here!

"Pier Point Inn - Florence Oregon"
vickies207, 23 Mai 2016

This is a nice hotel -- a little overpriced for the room and amenities. I went during the Rhododendron Festival and prices are increased that weekend. I was disappointed with the lack of closet space in my room.

"Personal"
Dana D, 22 Mai 2016

Nice room, good view, friendly staff. They had a greater on site who was very friendly and helpful. He even showed us to the room. Had an excellent hot breakfast with freshly made omelets made to order.

"Stay at the Pier Point Inn in Florence, OR"
Dan M, 22 Mai 2016

Excellent views, service and the breakfast service was outstanding. Quality of the rooms was very good and the staff service was excellent. Overall our stay exceeded expectations. Will stay there again.

"A very nice and quiet place to rest."
Bruce H, 21 Mai 2016

Love staying here. The view is great, breakfast is out of this world. The whole staff welcomes you with open arms. Just family coming to visit. That's all I have to say! That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!That's all I have to say!

"Great place..excellent staff"
Lynne J, 20 Mai 2016

Loved the Best Western Plus Pier Point Inn. great service and upgraded to larger room. All rooms have ocean/marina view and have comfortable beds. Overall a great experience. I'll be back when I can stay longer! Made to order eggs in morning with everything else you could want for breakfast is included in price. Good value.

"Wonderful and friendly"
Kathy S, 19 Mai 2016

John and Sharon are the most accommodating hosts that I have had the opportunity to have any dealings with. The rooms are clean, breakfast was very good. I would recommend staying here because they were just wonderful.

"Excellent experience"
Susan E, 19 Mai 2016

Best Western at its finest! What a treat to stay at this outstanding inn after a day on the road, enjoying the Oregon Coast. We found the room to be clean, nicely appointed and the beds comfortable. Service was top notch. An especially nice touch for the breakfast buffet was the opportunity to order omelets made from "real eggs" instead of the premade ones often found on morning buffets. Thank you for an excellent night, beautiful views, and wonderful service.

"Lots of attention to detail here"
kathleen s, 18 Mai 2016

From check in, this place was all abut service. A great bellman helped us to the second floor with ur luggage....something doesn't happen often when you are on the road. Room was nice and clean. Great bed. Cute pet relief area. Cookies and coffee in the lobby. Restaurant and bar were great too. I had the razor clams which were totally delicious. Nice and clean and the broth was fantastic. Chowder was great and my husband enjoyed his salad too. Kelly at the bar was fun and attentive. Very good place to stay!

"AMAZING ROOM, EXTREME AMENITIES"
Aerovergalineas, 16 Mai 2016

Had a King room with balcony. Huge room with Couch, Big club chair. And table settee' with two seats. beautiful view of town, and river/bridge view. Comfortable bed with tempur-pedic mattress cover. in a great location, directly off main highway, down a cliff area, walking areas alomng a quiet marsh. Saige was very helpful, as when I arrived they wrre undergoing techinical-software upgrades. Awesome in-house restaurant att night, very intimate, "free river views".

"Wonderful stay"
Lorna D, 15 Mai 2016

Beautiful view of bay, sparkling clean room and facilities. Awesome pool and hot tub area. Made to order eggs or omelet at continental breakfast with all the other fixens. Friendly desk staff. You can tell that all the staff take pride in their facility. Will definitely stay again!!!

"Great breakfast!"
CAMKF, 15 Mai 2016

This place has the best motel breakfast! The made to order omelet bar is great. Manager Lisa, Tabitha and the rest of the staff are friendly and helpful. There are many other food choices as well. Something for everyone! The motel rooms are standard, but clean and well appointed.

"Great breakfast and wonderful staff"
Matogirl, 15 Mai 2016

Rooms are not fancy but they are clean and comfortable. The breakfast is a total winner. Made to order omelettes and very good sausage gravy. Lisa, the breakfast manager, is delightful and really takes care of patrons. Tabitha makes beautiful fluffy omelettes and is very pleasant and accommodating. She should always do breakfast!!!

"Florence Best Western, Top Notch"
Eric M, 15 Mai 2016

Upon arriving at the hotel, we were greeted at the door by a fantastic smile and helpfulness that is hard to find today. The gentleman was quick to open the door, assist with bags and show you to your room, even in the rain. The rooms were great, lovely view across the bay towards downtown and the bridge. The morning breakfast was so much more than just coffee and a donut.

"Good Stay"
Julianne A, 12 Mai 2016

I came to Florence for the Dunes City Triathlon. I was able to get a good nights sleep prior to the event. The hotel was very clean, the free wifi and free breakfast were great. Good view of the river. The staff were all very friendly and they let me have a later check out than usual. I would stay here again.

"Great location! Great service!"
dglasspiano, 11 Mai 2016

Perhaps the best Best Western my fiancé and I ever stayed at! Hospitality was excellent. We were not satisfied with our original room when checking in as it had no view of the river and the front desk immediately upgraded us to a better room at no extra cost. The room was very comfortable and the food was far superior to any other Best Westerns we've ever stayed at in the west coast. Great location over looking the old town of Florence. The dining room had a excellent view of the river as well. Everyone working at the hotel was friendly and helpful, especially Annarie, Saige, Todd and Sabrina. I will definitely return to this hotel when ever back in the area. Highly recommended.

"Comfortable"
Terry M, 10 Mai 2016

Beds were comfortable, 13 steps down from parking lot and up to room was tough. Rooms were clean, older, bathrooms need updating. Staff was helpful. Breakfasts were fun with made to order omelets and Great River views. People did smoke close to rooms at doggie area, sometime walking past them to rooms was choking. Its located across bridge from Florence, close but not downtown or close to Old Town. Green practices were labeled everywhere, nice! Tight parking lot!

"Beautlful view and good location"
Kathy F, 10 Mai 2016

This is one of our favorite BW properties. From our balcony we could see the river, the bridge, and the wildlife in the water. The omelette station at breakfast is a plus. Other amenities at breakfast are typical BW (mediocre coffee). Very friendly and professional staff. Wish there were covered walkways to get to the main lobby.

"Lots to do in this ocean city"
Sarah C, 10 Mai 2016

Not a bad place to stay. It is always nice to stay somewhere where you know what to expect. Good Quality, nice staff, and a great place to stay. Was here on business, but found some great places to eat, thanks to the hotel staff.

"Had a wonderful stay at the Best Western Pier Point Inn in Florence, OR."
billyclark1770, 02 Mai 2016

I had a great stay at the Best Western Pier Point Inn in Florence, OR. I am a 66 year old senior cyclist traveling the perimeter of the United States by bicycle as a fundraiser for Habitat For Humanity and Save The Children. I am unsupported and unsponsored on this journey and am peddling 250 pounds of myself, bicycle, trailer, and gear. I have been bicycling up the Oregon coast which has been a real challenge because of the cold spring time coastal temperatures and the winds out of the north. The Best Western was my safe haven after some tough cycling. Leisa, the manager, was very interested in my journey and made every effort to make sure I was comfortable for the night. Thank you to Leisa and the Best Western Pier Point Inn for their consideration!

"BW in Florence"
Richard L, 02 Mai 2016

Old town Florence is a sleepy treasure. Often overshadowed by ritzier locales such as Newport/Lincoln City and Yachats to the north and Bandon or Brookings to the south, Florence more than holds its own. The Pier Point Inn is a great, affordable treat for the traveler looking for something fun on an overnight trip from the Willamette Valley or when traveling up 101. I definitely recommend this lodging-- plus, Old Town Florence is a treat!

"Great stop, wonderful breakfast"
Dana_Lyons, 02 Mai 2016

We had a wonderful view of the river from our room. Those who worked behind the front desk were very friendly. Breakfast was wonderful. Lisa one of the cooks takes extreme pride in her work and wants you to enjoy your meal. She will fix you an omelet, or frittata, or eggs any other way you want. She will even make a one egg omelet of frittata so that you can have a smaller portion if you wish. She makes the sausage gravy from scratch and it was the best we ever had. Would definitely stay here again if ever in the area.

"Great stop"
Belinda M, 30 Avril 2016

We stopped here on our way down the Oregon coast. It was clean and had great views. The best part of the visit was dinner at the restaurant off the lobby, the Bay View Bistro-do NOT miss this place for dinner! The breakfast was also good- made to order omelettes and great coffee.

"Beautiful views and the best complimentary breakfast I've ever had."
mmhyde62, 30 Avril 2016

The complimentary breakfast was the best I have ever had. Made to order egg fritatta, fresh pineapple, warm biscuits, and much more. The room was very clean with a beautiful view of the bridge and harbor. Service was very attentive, friendly and helpful. Small dining room had a beautiful view from every table. The food was excellent.

"Oregon Trip"
PSUadams89, 29 Avril 2016

Fantastic location! Definitely get a room with a view of the bridge/water! The breakfast was also amazing. Enjoyed the stay! Lots of activities nearby including Sand Dune Frontier, downtown Florence "old town" had a lot of cute shops and such. Definitely a great Best Western.

"Great hotel with view and friendly staff"
CTraveltrips, 28 Avril 2016

Great hotel with amazing river view. Staff at front desk was very helpful, kind and courteous. Staff at breakfast were equally helpful and friendly. Pool has a a river view also. Overall great experience there.

"Beautiful river view"
julshoffer, 27 Avril 2016

We decided to start our vacation a day earlier and came across The Best Western Pier Point Inn. Easy access, great view and nice clean rooms! The indoor pool and spa was great! The kids loved swimming and relaxing in the spa! Breakfast was great as well, fresh made omelettes and egg scrambles, fresh fruit, biscuits and gravy and much more! We will definitely stay here again!

"Great Hotel with Amazing Service"
Dooz85, 25 Avril 2016

The Girlfriend and I stayed here for 2 nights during our Oregon coast road trip. the service was amazing from Check in through our whole stay, we had a top floor room with a great view of the bridge and River which provided some nice views during sunrise and sunset. We ate breakfast here both mornings and the food was really good from the fresh made scrambles to the home made biscuits and gravy to waffles and yogurt they had it all. Oh did I mention they had fresh cookies throughout the day as well as on onsite restaurant, we didn't try the restaurant out but im sure it would have been good based on the rest of the service we received. Great place to stay and 2 min drive to downtown Florence

"Disappointed"
Carol S, 23 Avril 2016

We thought this looked like a great place, good ratings on Tripadvisor and all. Well don't stay in the middle floor, rooms #200+, the rooms are not insulated well and we have children above us and can hear everything they do! Running, crying, etc. The rooms are not carpeted, laminate flooring only. Bummer, would not stay here again. The room is nice, clean, roomy but the noise really takes away from it all. Not worth the money we spent to stay here.

"Our second visit, and we look forward to our third!"
RomanticAuburnites, 20 Avril 2016

It had been two or three years since our last stay here, and they made several improvements. The staff we encountered...J.D., Sage, and Laura...were all extremely helpful and friendly. The thing that impressed us was how much a family they seemed to be among themselves. The management here is doing something right if the employees are genuinely happy even when no customers are involved. Our room, #239, was perfect. We were happy to see the carpeting gone and replaced with faux wood flooring. The bathrooms looked updated with the granite added. Our only suggestion would be to add a towel hook near the shower...getting out of the shower dripping wet to walk across the stone floor to grab a towel makes for a wet mess. Having a towel hook next to the shower would have made that not necessary. Our view of the river was, of course, ideal. The bed was comfortable but relatively firm. Everything was clean. I did miss the little Best Western notepad and pen, which come in handy for noting addresses of places we were heading to in the area. Breakfast, with our excellent "cook" Justin, was ideal. We really enjoyed the new recommended omelets. We thoroughly enjoyed our dinner at Bay View Bistro in the hotel (which we've reviewed separately) and love the convenience after our eight-hour drive of having a nice meal without having to drive somewhere. It's obvious that this Best Western takes pride in its hotel, employees and food offerings. We will definitely be back next year when we return to visit family once again.

"Great people, great service, great food!"
Dan A, 19 Avril 2016

This place really had me from hello. The two people behind the desk at checkin were friendly and welcoming. We headed over to their dining area and enjoyed an awesome meal with an equally impressive view. Andrea and Kelly really made us feel welcomed and were helpful in recommending local attractions. All in all it was a really great stay!! I would definitely come back!!! Love you guys !!! Peace and love from Delaware, Jekka's Folly

"Wonderful staff"
Jan06uou, 16 Avril 2016

Annarie and Saige were so helpful! They went above and beyond in making our visit enjoyable. They were patient and professional. Also Lisa in the breakfast area was so nice. The made to order eggs made a wonderful start to the day. Clean rooms and quiet atmosphere.

"Awesome hotel !"
Terri S, 11 Avril 2016

Definitely get a room with a balcony and a view of the river. Staff were super friendly and professional. Restaurant was amazing !! Breakfast like I have never seen before in a hotel, made to order omelets, eggs, etc. We would definitely stay here again. Celebrated my mom's 79th birthday. She felt like a Queen !

"Beautiful view of the river and harbor"
letshavefuntoday, 10 Avril 2016

Easy to find, great location near harbor, ocean and sand dunes, staff was extra friendly and accommodating, included breakfast was good,awesome view, fantastic restaurant. Room was clean, though it is an older hotel was in good condition. Staff members who were exceptional, Richelle, Kelly and RJ and Janet.

"Great ending to a fabulous Oregon coast vacation. "
deedeea3, 10 Avril 2016

We were originally planning to drive through Florence. After passing the Best Western Pier Point Inn and seeing the incredible view, we decided to inquire about staying. Everyone, including our reservation contact at the 800 line was extremely helpful and friendly. April and Sabrina at the front desk took care of us. They did not steer us wrong with their recommendation to eat at the Bay View Bistro. We recommend the beef medallions made by chef RJ, it melts in your mouth. We would definitely come back!

"A random Selection"
Steve P, 08 Avril 2016

My wife and I were traveling on a much appreciated vacation with no particular agenda or time constraint. We randomly decided on a nights stay in Florence, Oregon and, as usual, secured reservation at a Best Western property in Florence, Oregon. I must say it was one of the most enjoyable hotel experiences I have ever had. The view from our room was beautiful, the resteraunt was outstanding and served one of the best meals I have ever enjoyed. I've traveled the world and stayed in some of the finest hotels, but never enjoyed a hotel more.

"Great Hotel with great views"
Tamara S, 08 Avril 2016

Was a great hotel to stay at. Everyone was very accomodating, great location, great rooms with views, pet friendly and only a few miles from the beach and the South Jetty Dunes. will be back for sure!

"Not worth the money"
Angelique B, 06 Avril 2016

I was disappointed with the room not having a chair to set in. Also the toilet was like setting on the floor. The bathroom door was next to the bed. We had to turn the heat up to make it blow warm air. At 70 it was cold air at 80 it finally got warm. I stayed here for the pool. The boys I was with used it but I didn't because you have to walk down 2 flight of stairs and I just couldn't do it. We could hear the water draining when someone above used the bathroom. The breakfast was good. When I arrived I had to wait for the lady to check in. She told me the guy would show me where to park and to my room and help with any bags. He took me to the stairs and told me how to get to my room. I have stayed at Best Westerns before and have better experience. I now stay at other hotels that are cheaper and just as good or better. I only stayed at this one for the pool. And it wasn't worth the price.

"Our preferred hotel in Florence, OR"
sandyzs2016, 04 Avril 2016

We plan our vacation based on experience with hotels and restaurants along the coast. The Pier Point Inn is one of our favorites. They really saved our plans for a delightful dinner at the Waterfront Depot in Florence, OR. Dur to car problems, we were uncertain how our timing would be. The desk duty manager took excellent care of our needs. Thank you.

"Great for the price"
Susanna A, 03 Avril 2016

We really enjoyed our stay. They had a big breakfast that was pretty good, though a little short on fruit. The pool, hot tubs, and workout facility suited our needs. Also a great price and our dog was able to stay with us. Couldn't have been happier.

"Clean and friendly, with a terrific view of the Siuslaw Bridge and riverfront"
Matthew A, 02 Avril 2016

Friendly greeting, personable staff, clean room with a comfy king sized bed, lovely view from the terrace (we stayed on the top floor), and a very nice breakfast spread included in the price. We stayed for 3 nights and felt it was absolutely an excellent choice and a real bang for the buck. The pool area down on the bottom floor still provides a great view of the river, and it's heated. (Sadly, you cannot enjoy this view from either of the two jacuzzi tubs.) There is a bathroom for changing down there, but they don't really provide any lockers for keeping your clothes safe, so I'd bring a bag or basket for that. If you arrive tired and hungry, or want a romantic meal, do try the attached restaurant (which I've reviewed elsewhere).

"Surprised And Delighted"
aaronziltener, 28 Mars 2016

We weren't quite ready to leave the coast and decided to stay in Florence at the last minute. We'd never stayed at the Pier Point Inn before and were so pleased with what we found! The rooms were clean and cozy, and we got a wonderful view of the river. The staff was friendly and welcoming... more so than at hotels costing three times as much. The free breakfast on the following day was absolutely amazing. Up until this trip we'd passed this hotel by, thinking that an older building wouldn't be as nice. I'm glad to admit we were wrong. The Pier Point Inn is great and we plan to stay again very soon!

"Be back soon"
meatsmkr, 27 Mars 2016

Front desk note said be back soon, we waited over a half hour to check in to the room! While the room was clean you could tell it was in need or a remodel, conditioner pump out of order! Pillows were not comfortable at all for a stomach sleeper! Following day the breakfast was good though! This was a average place, at a high rate, and I took 2 rooms for family members!

"over the top friendly!"
Kayakmom2015, 25 Mars 2016

I don't know what's in the water they're drinking but I've never encountered such gregarious staff, right across the board, from check in staff (nagged me to let kids eat the freshly made cookies before dinner) to omelette making lady (asked my daughter twice if she enjoyed the omelette made for her) to the staff busing tables (brought us a handful of apples 'for the road'). This was the first Best Western of 3 we stayed at during our Oregon road trip and it spoiled us for the rest!

"Great breakfast, views, staff"
rsmithpdx, 24 Mars 2016

Made-to-order omelets were a great feature of the many breakfast options included in the rate. View of the river was very nice to enjoy, and we didn't mind the very quick drive across the bridge into the main downtown area of Florence. Staff was friendly and responsive, answering a linens request almost instantly, and providing good beach and dune recommendations at the front desk. Kids loved the hot cookies on arrival. Good beds, very clean rooms. Didn't try the pool but we were glad to have it as an option with the weather far from guaranteed in the spring!

"All their Five Star ratings are deserved....."
kennuf, 23 Mars 2016

We totally agree with all the positive comments you're reading in other reviews. If you're able to negotiate stairs, we highly recommend getting third level rooms for the spectacular views. Staff were super cheerful, friendly and eager to please... No question...we enjoyed the Pier Point Motel very much....Next time, well haf'ta try their restaurant!

"Pets on the go!"
Danielle S, 23 Mars 2016

This was a great place to stay!! Staff was so nice and friendly. Very accommodating with my pets. Hotel was clean, priced well. Continental breakfast was vast in the variety of items, dining room was clean, again staff was very professional, accommodating, and welcoming. I would stay here again! And would recommend to others.

"hotel pier point inn, florence Or, best restaurant ever"
Heather A, 19 Mars 2016

One of the things that makes this hotel exceptional is the restaurant. The food was amazing. It was definitely not your usual restaurant in hotel experience. Everything down to the salads and dressings were amazing.

"Great views, great staff, great stay"
Sue W, 17 Mars 2016

We were just doing a 1 night get away and were pleasantly surprised just how nice a facility this is. They have everything, fantastic views, restaurant and lounge, great breakfast, very friendly staff. We'll be back.

"Peaceful River Stay"
kodiakmargie, 15 Mars 2016

This hotel and staff are truly exceptional. The staff were consistently hospitable and helpful, the room quiet and clean with a fantastic view of the Suislaw River. The restaurant served exceptional meals, Choippino and Osso Bucco were some of the best I've had with fine complementary wine selections. The front desk personnel: Sabrina, Sage, Annarie, April; the restaurant staff, Andrea and Chef R.J.; and the house men, Daniel and Rich, all made the stay fabulous. My mother and I had a wonderful vacation. We will return again next year.

"A bit grim"
Fuzzmeister, 13 Mars 2016

Having stayed at some lovely guest houses and B&Bs on the coast, this was a bit of a shock and distinctly average. Service was okay (and breakfast service was fab) but the room was pretty grim and the location was the wrong side of the river, so you couldn't walk out around the old town and enjoy the town. My suggestion would be to enjoy the old town and then drive to a guest house elsewhere.

"Rainy Days in Florence"
Allan S, 07 Mars 2016

Great location. Rooms were very clean and had a view of the river. Check in and out was easy. Quiet and beds were comfortable. Dinning on premises was very good with nice selection of entrees and a helpful staff.

"In need of renovation"
vbrother, 06 Mars 2016

The staff here are really great. They are very helpful and a pleasure to deal with. The views from the room are terrific as others have mentioned. It is an older hotel however and as such it is in need of renovation. When we walked into our room I commented to my husband that it had a very musty smell to it. He said that it was because it's an older hotel. The carpets are soiled and in need of a good cleaning. In our room the carpet was very badly frayed at the entrance to the washroom. In the washroom itself it is not possible to turn on the light without also turning on the fan making it very noisy when you use the washroom The temperature in the room cannot be regulated. When we arrived the heat was turned right off and yet the temperature in the room in February was 70. We like to sleep in a cool room and the only way we could accomplish this was to open the patio door and open the drapes so we could get the cold air from outside. Breakfast was decent. They do make eggs to order so that is nice. I don't know that I would stay at this Best Western again as it was not a nice way to end an evening after travelling.

"Best dog friendly hotel"
bktahoe, 05 Mars 2016

Best dog friendly hotel to stay in, Florence, Oregon. Very clean, smelled great, nice room with amazing view of the river/bay, also included a wonderful breakfast,Great staff!.Three Rivers Casino is just down the street.

"One of the Best Hotels I've stayed at."
Susan B, 03 Mars 2016

Hands down awesome hotel! Views are amazing but that is nothing compared to the customer service I recieved here. Everyone is super friendly. There was a lady who made breakfast a little more amazing. Not only did they have made to order omlets which are included in your breakfast, there was a lady there who made homemade biscuits and gravy which were amazing!!!! Hot tub and pool were an added plus. Bed was super comfortable and room was new! Balcony led out to some nice views and was great to wake up to fresh air! Thanks for a great stay!

"Friendly service, great views"
Tamarack1965, 02 Mars 2016

Just back from spending a few days in Florence. Comfortable bed, great view of the waterfront facing old town. Staff were very friendly, especially the breakfast chef who put an early morning smile on your face with her friendly and welcome attitude. You never quite know what you are in for with a Best Western, but this is one of the best.

"Great Anniversary weekend"
brandybmw, 01 Mars 2016

The hotel was nice. Our room was big and my daughter loved that there were 2 hot tubs. We went down both days for the fabulous breakfast. I encountered 1 employee on several occassions who was very friendly, amazing smile and attitude. Shout out to TABATHA!!!! You are a ray of sunshine :)

"Almost Perfect"
241kimr, 28 Février 2016

The staff is incredibly helpful and professional. The property is clean and beautiful. Room was great and the beds are pretty comfortable with ample amount of pillows and extra blankets. Nice view of the water. ONLY complaint was that there is no direct indoor route to the hot tub. You have to go outside and then down 2 flights to get to it. Also, there is no elevator.

"Excellant"
William G, 27 Février 2016

This was a very pleasant stay and the staff went above and beyond to make our stay an enjoyable one. I would highly recommend this hotel for future stays and we look forward to staying there again. Thank You.

"best hotel breakfast in town"
Susan C, 24 Février 2016

Not only is the Best Western Pier Point Inn a very clean and friendly place to stay, but it has a great omelet bar to wake up to. The staff cannot do enough for you to make your stay pleasant. All the rooms have a great views. If you want a great stay in Florence Or check out the Best Western Pier Point Inn.

"Perfect 3 Night stay"
Char4711, 24 Février 2016

We have stayed at the Pier Point Inn several times, and each time is a pleasure. We have never had any complaints. The employee's are always so pleasant and friendly we would recommend a stay here to everyone. Rooms with a perfect view and peaceful for a good restful night.

"Excellent!"
Chris W, 23 Février 2016

I always stay at best western when I travel and this one is probably one of the top 3 I've enjoyed staying at. Customer service was higher than excellent with there warm greeting. Along with our check in came with complimentary warm home made cookies. And If that wasn't enough, they have family board games you can borrow and take back to your room to play. Even better you can leave in your room on check out. The staff will return it. I can't say enough good things with this place. This is a must drop in for anyone!

"Great stay in Florence"
Marie C, 18 Février 2016

This turned out to be a great stay for the family. The kids (8 & 10) loved the pool and the breakfast was terrific, with the individually made omelettes. We spent the day at the dunes and on the beach. Couldn't be happier with our stay in Florence.

"Great coastal town motel."
Ollimom, 17 Février 2016

We stayed here for two nights. The room was quiet (we had a corner room) - the pool looked inviting early in the morning when we peeked in to see it (see picture, although we didn't have time to try it out. The breakfast was Ok, they had someone making cooked to order eggs/omelets (one day they were great, the next day so-so). We had great river view and would love to stay here again.

"Look No Further!"
Jami N, 17 Février 2016

Best Western in Florence, Oregon is one of the best ocean stays yet! You are greeted upon entering and made to feel welcome. Rooms are very clean and quiet with comfortable beds; also spacious for some elbow room. Late night views are some of the best ever! This glistening lights across the river- peaceful! The breakfast is phenomenal with a large variety of choices, including 'made to order' omelets. We will be returning to this motel!

"Excellent Everything"
Michael M, 15 Février 2016

We stayed over Valentines day weekend and were very impressed with the helpfulness of the staff the cleanliness and everything. the Wifi was strong enough and didn't go out. there was plenty of everything we needed and the view of the river was awesome no matter where we were. we were especially impressed at their knowledge of the town and where to go for anything you need.

"Great place"
Genesee-Don, 14 Février 2016

My wife and I happened on this best Western by accident. Our son and future daughter-in-law live here in Florence and we wanted to come visit. This is a very clean hotel, the people are very nice, and the complementary breakfast is just a plus. We will definitely come back.

"Can't Recommend this Hotel"
David A, 04 Février 2016

While there are some good things about this hotel, we can't recommend it even though we're Best Western Platinum guests. The best things about this hotel are terrific breakfasts, friendly staff, and good views of the river. Bad things are location and property maintenance. As for the location, it's across the river from the town and thus inaccessible to all the great restaurants and shopping. The parking lot is long and narrow and, if it's busy, you may have difficulty getting from point A to point B. There are no elevators. The only place for a dog to use is a little 10 foot by 4 foot bit of astroturf. It's definitely not friendly for the disabled or people who don't like stairs. As for maintenance, issues we had during our stay: our TV didn't work (they had to move a new one into our room), neither the elliptical or the treadmill worked in the fitness room (the treadmill got repaired the day after we reported it), the drain in the bathtub wouldn't stay open to drain unless you physically held it open (they had to replace the whole drain apparatus), the room sloped downward towards the windows (they told us they knew this, but it was because they were built on a hill), and the refrigerator was noisy (we didn't bother reporting this because we'd complained about so much other stuff). This is one of the more expensive hotels in the Florence area, but they don't provide a commensurate quality product. One more example: they only had one person working there in the evenings and when she came to our room to spend half an hour unsuccessfully trying to get our TV to work, there was nobody available at the desk to check anyone in or direct people to the restaurant. We unfortunately cannot recommend this hotel.

"Avoid this Poorly Managed Hotel"
David A, 02 Février 2016

Let me begin with the positives: it has nice views and good breakfasts. Now, some of the negatives (don't have enough space for everything). We're elite Best Western Hotel members, so we like and stay at lots of Best Westerns. We booked for three nights. The hotel is all exterior entrances; not good for the disabled, anyone who has trouble with stairs, or anyone who would prefer not to walk to breakfast in the rain. The first night, there was something I wanted to watch on TV, but the TV only got the weather channel and the volume kept kicking out. I fiddled with it for quite a while and finally called the office. There was only one person working, but she nicely left the desk and came to our room. She tried for half an hour, even calling the maintenance guy on duty; they couldn't get it to work. (This staffing probably explains why we and one other customer had to wait until someone showed up in order to check in; I can imagine there might have been some more inconvenienced customers waiting while she was trying unsuccessfully to get our TV to work. They replaced the TV the next day. Explanation: "We've been having a lot of trouble since management switched to Charter"). The next morning, I took a shower and the tub wouldn't drain. I had to physically hold the drain open until the water was out. (They replaced the drain the next day. Explanation: "It's not you, we've had to replace a lot these.") We also mentioned to the desk person the next day that the whole room was downhill towards the window (Answer: "Yes, we know, it's because we're on a hill"). We mentioned to a server at a nice restaurant in Florence that we're staying there. Her response, "Oh, I used to work there. It was like working for a drunken uncle." We also didn't like that they charge $20 per night for our dog, even though our dog was much better behaved and probably cleaner than the kids staying there. Overall, the hotel was inadequately staffed and poorly maintained; there are lots of hotels with better locations and lower rates in Florence, we'd recommend trying one of them.

"Nice along the coast of Oregon"
D6420HXnancyg, 02 Février 2016

Nice motel with bay view and easy access off highway. A nice option for Florence Oregon. Views to bay-side retail area. Better than standard breakfast with an omelet station. Staff was very friendly and accommodating.

"Pleasure/concert"
Kelly N, 30 Janvier 2016

Laura, Lisa, Todd, Saige, JD, and Justin were all very friendly and helpful. It was nice they all had smiles on their faces and were very pleasant to talk to. Also, the room was very clean and smelled clean. We would DEFINITELY stay again!!!

"Great stay"
Hannah B, 29 Janvier 2016

I loved the free cookies, they were amazing. the staff was so nice and friendly, and i would always go back, the room was very clean even though the fridge was not actually turned on our food did go bad. But other than that, the breakfast was great and we had a great stay for our anniversary

"A Cut above"
Novoman, 21 Janvier 2016

I have stayed at over 30 Best Western properties in the last 2 years, and this gem is the best of them. Why? First, it has the best breakfast. it's the only Best Western I've been to that has an omelet station with a chef ready to make your omelet to order. Second, the staff bend's over backwards to be helpful. They'll show you to your room and help you with your bags. Third, attention to detail. The room was immaculate, with chocolates on the nightstand. The phone rang 30 minutes after I was in my room. It was the front desk making sure I found the room comfortable. And last of off all, It's situated on the south shore of the Siuslaw River and has a great view of the small town of Florence across the way. Very cozy and quiet. Don't hesitate to stay here!

"Florence motel"
Velinda L, 20 Janvier 2016

very nice motel on bay, clean and very helpful, the complimentary breakfast was the best I've had, with a nice view of the bay. I would recommend this motel even if you have pets they do allow, which is nice so many motels do not anymore. thank you for making my stay enjoyable.

"Freindly and Welcoming"
Christine T, 15 Janvier 2016

Stopped for the night and was so pleased we stayed at Pier Point. This motel was clean and the staff was very friendly and helpful. Great breakfast where I was able to get a 1 egg omelet. Homemade banana waffles were my husbands favorite. Great room great food

"Hotel review"
Micheal R, 12 Janvier 2016

Overall staff service was excellent. Facility was very good but did need some upgrading, room interior. Need stricter pet rules, ie animals can not be left unattended. Did have some trouble with card keys. In two night stay, wife and I had to have them re-keyed 4-5 times.

"Business Convention"
Jesse V, 12 Janvier 2016

Property is great very accommodating for business meetings beautiful view of the bay,very clean, great people to work with and for the free breakfast they have an omelet bar that's was wonderful, good food! Will go back again!

"Best of Views"
Kirby1948, 10 Janvier 2016

The views from the Pier Point Inn are absolutely beautiful. You are right on the Siuslaw River and old town Florence is just across the river. The night view of the town lights is amazing. The Inn manager down to the cleaning staff and maintenance people are incredible. Helpful and friendly.

"Good deal when you consider the free breakfast"
goldenr2016, 07 Janvier 2016

We were running out of daylight and instead of trying to make it home we booked a room last minute here. I cringed at the price, but after the experience, and the excellent breakfast it felt worth it. I've never had such a full breakfast at a hotel before. We would have spent about $40 if we'd gone out for breakfast, so this made it all feel like a good value.

"Their mistake, not their problem."
justin c, 06 Janvier 2016

I reside at this location once a month year round. The price they charge is the highest of all the Best Westerns I stay and is by no means the nicest. One of my recent stays the hotel made a mistake and said I booked through a third party even though I made no reservations at all. They did not award the correct amount of rewards points, 500 vice 2450, which add up as i stay in hotels 7+ days a month. I contacted best western 3 times and the manager of the location. No resolution. They say the other has to rectify the problem. Yea, It is only reward points but as I stay a week or more at Best Westerns every month those points add up. Such poor customer service for such a lower class location.

"Clean rooms, great view"
Matthew R, 05 Janvier 2016

Glad we selected Pier Point Inn as we arrived after a lot of detours and received a warm reception and a room upgrade with a great view of the water and city on the opposite shore. Weather was good so we had a nice walk to the excellent breakfast - art of the plan.

"Great Place to Stay with a Pet"
Barista, 04 Janvier 2016

This is our second visit to the Pier Point Inn. The girl at the desk this evening (Cara) and the jack-of-all-trades (JD) couldn't have been more helpful. The heat in our room hasn't functioned well this visit, and JD was right there to do a reset inside the heater. It is now slowly heating up in here. Aside from that, it's great to have our pet with us and she is very happy here, as we are. They have a very nice breakfast each morning ... more of a restaurant style than just a continental breakfast. We will always stay here when we are in Florence.

"Pierpoint Inn, Florence"
BobbyMac_65, 04 Janvier 2016

Rooms very affordable, has two hot tubs but one was not working. Excellent breakfast options. Beautiful views. Great Location. Could use additional or better pet areas as the inn is pet friendly. Bed was a little hard for our comfort but not very many inns have "Sleep Number" beds.

"No Honor of advanced reserbations"
leesF8059WO, 03 Janvier 2016

No need to make reservation in advance----they will not honor request for special needs. Asked and need ADA room for my wife. The room was not what I asked for weeks in advance of our stay. I had asked them when I made the reservation to call me to let us know if a ADA room was open for our date. Food over priced as are the drinks. Pool impossible for handicap people to get too. Along walk to room from food service.

"A Staff that Cares"
Garrison90292, 30 Décembre 2015

We've stayed at this hotel in the past 15 years or so and while its had its ups and downs, the view and location are hard to beat. Made a reservation for the same room we had in the past and it was confirmed but when checking in, it turned out not to be. After a brief discussion, the general manager, Leisa Perkins stepped right in and after wrestling with the computer for a bit she was able to secure our room for us. Not only that but when she found out that we were going to have some wine & cheese she got us some glasses and plates to enjoy them properly. This was above and beyond our expectations for a chain hotel but is one of the many reasons why we will always stay here during our travels thru the area. Another thing is that you are always greeted by the staff when passing the front desk instead of them hiding behind their computer screens. A small thing but it counts toward your overall satisfaction. You'll enjoy the specially prepared breakfast as well as the indoor pool & spa as well.

"good location"
Stephen H, 29 Décembre 2015

have stayed here several times, rooms are clean, quiet, nice view of the river, easy drive to old town, breakfast is usually good but not this last time don't know if it was just a fluke or the new normal

"Overall fantastic!"
Keira L, 26 Décembre 2015

Very accommodating staff and excellent range of amenities: pool, spa, sauna, breakfast. Even welcomed our dogs, which is a big bonus! Great price for the fabulous location and 5-star presentation of the room. The one issue was about a miscommunication with which room I thought I was reserving, but the staff handled it excellently and graciously and got me the room I was expecting! Great location too! Will definitely be coming back.

"Very Nice overnight stay"
Greg S, 21 Décembre 2015

My wife and I with our 2 young boys stayed here on our way to California for Christmas. The room was clean and comfortable with a great view of the river and bridge - which was a bonus but not needed as we were arriving late after hours on the road and leaving early. Our main reason for choosing the hotel was the indoor pool for the kids - it was clean and warm with the same great view. We were not informed the hot tubs were out of order, which wasn't a big deal but would have been nice to know. Overall great pool facility, especially for little kids. But the reason I will stay here next time without question is the breakfast. The breakfast was great for a included hotel breakfast at the rate we paid but the gal (didn't get her name but just relocated from Wyoming) who took care of us was super friendly and makes a mean omelette. So often the branded hotel breakfasts are a bunch of filler foods w/ no flavor, but this one, along with the river view once again was a winner!

"Customer Service"
bbtaz170, 20 Décembre 2015

My wife and I have thoroughly enjoyed our stay. Cara and JD were both very helpful and courteous. They assisted us with our breakfast and telling us about the must see places in Florence. They made our stay very enjoyable and welcoming.

"Stay here if you want a great Best Western breakfast"
Zapper007, 18 Décembre 2015

The chef here cook omelets on a hot plate and does an excellent job. This should be the standard for Best Western. The excellent breakfast selection includes hot and cold cereals, waffles, baked goods and fruit.

"Coastal hotel with views."
Connie W, 14 Décembre 2015

Traveling from WA. through OR to CA. Great place. 3 story, we got 2 rooms on lower floor. One had carpeting one had hardwood type flooring. May have been updated. Both rooms had bay view nice old type bridge to view. Very clean, coffee maker, hair dryer, small frig and microwaves. A nice room with views with EXCELLENT dinner and presentation. Would go there again in a heart beat. Free continental/ simi full breakfast (the cook will cook eggs for you) in an adjacent room to the dinner room, with lots of choices and large picture windows.

"Would Recommend"
Helen H, 05 Décembre 2015

Employees were very helpful and pleasant. The room was clean and comfortable with a beautiful view of the river. Breakfast buffet had several choices and fresh omelettes made to order. The dining area overlooked the river which was lovely.

"Nice upgrade"
Andrew W, 30 Novembre 2015

Beautiful waterfront setting with views of the waterway and town. One mile walk to downtown. Comfortable clean view room with deck. Custom made breakfast omelets. Pleasant staff. Limited outdoor lighting for late fall evening walk.

"Great place to stay"
Jrbeck, 30 Novembre 2015

The staff was very helpful and friendly. (They even called the room after check in to be sure we were happy with everything and see if we needed anything). Room was very clean and pleasant. River view room and a great full breakfast. Easy highway access, but nice and quiet. wIll definitely stay again.

"Friday night after Thanksgiving"
paulandjoan2015, 28 Novembre 2015

.My wife and I were traveling down the Oregon coast for the long Thanksgiving weekend. Staying just one-night each at different locations, to enjoy the scenery and try our luck at some of the local casinos. .The Best Western Pier Point Inn seemed like the best location for what we wanted. Saige, at the front desk, was very helpful in getting us registered, and checked us into the perfect room. It was large, clean and modern, very quiet and had a nice view of the river. My wife and I got a good night's sleep in a very comfortable bed. We had a wonderful complimentary breakfast, that included just about everything anybody would want to have for breakfast. Went for a nice dip in the swimming pool afterwards. The water was clear, warm, and very relaxing. We had a wonderful stay. Everyone was very friendly, and helpful. We will definitely stay there again.

"Great"
laura f, 26 Novembre 2015

Lovely ocean view and kind staff. Comfy room. Great for families. Clean and updated. Spacious, modern bathroom. Large, flat screen tv. Will return if in this beautiful area again thanks again for a relaxing and comfortable stay.

"Weekday Getaway"
Chelsea J, 25 Novembre 2015

Came to the coast for a birthday weekend. Never have been so excited that my partner's birthday is in the late Fall; the mushrooms have been amazing, espechially the Depot and ONA in Yachats. This was capped off by our welcome to the Best Western Pier Point Inn. Their employee David offered to help with our bags. We being 30 and 28 gatefully declined but appreciated the offer. As well as the Cara at the front desk was a saint and made us feel right at home. The place to stay.

"Thanksgiving trip"
tntmorrey, 23 Novembre 2015

Cara was very personable helpful and professional during our stay! Will most definitely stay here again! This was a very stressful trip due to the time of year and it was very refreshing to encounter an employee such as Cara upon check in! We will most likely stay here in our return due to itinerary changes and the friendliness of the staff here!

"Literally, the best motel yet!"
867geneval, 23 Novembre 2015

The Pier Point Inn was fabulous! I was nervous about how they would accept our dogs, but they accepted them with open arms. Moreover, they even provided dog beds and treats for our fur-kids!! No other facility has ever done that for our fur-kids. And the pet charge was very reasonable. The facility was well-kept, and the room was very nice. The room was up-to-date, and had a nice clean, fresh smell. Unlike so many other facilities, where the smell is old and stale. The staff was very friendly, and the breakfast was fabulous. The only thing I would recommend to change is the turf in the pet area. I would recommend changing the turf out with natural grass. However, that was the only thing I could recommend to change. We will DEFINITELY be back!!

"Great Place on the River"
James A, 18 Novembre 2015

Stayed here without a reservation on a trip up the coast. It was much nicer than I expected. It sits above the Siuslaw River, and many rooms have views of it, as does the hotel restaurant. The rooms are very tidy and comfortable. It was quiet when I was there. The staff is very nice and very helpful. Easy access to 101. Restaurant was O-K, typical of a hotel restaurant. Rates were good. I highly recommend for those looking for a place to stay in that area.

"Beautiful Siuslaw River view and exceptional service staff and manager"
KIRBY L, 17 Novembre 2015

We come here often and always have a wonderful experience. Our last stay was for a US Coast Guard Auxiliary meeting at Station Siuslaw. Lisa and staff was very accommodating and even offered a military discount. Thank you all for your friendly and professional assistance and can't wait to come back for a visit.

"Great hotel on the coast"
LaceyinCT, 17 Novembre 2015

Overall the hotel was great!. The room was clean, omelet station at breakfast was awesome, the attached restaurant was moderately priced with good food and portions. Hotel's right on a river with views of the Oregon Sand Dunes in the distance. Would definitely stay here again if I'm in the area.

"Beautiful Waterfront View"
OneIdahoTraveler, 16 Novembre 2015

We had a great stay! The staff was great especially Cara & JD. We had a great waterfront view room which was clean and nicely decorated. Breakfast the next morning was very good - the cook to order egg station was incredible. We're looking forward to coming back!

"Quirky But Delightful"
playerblue99, 15 Novembre 2015

I stayed at the Best Western Pier Point Inn for one night on September 23 with my husband and 9-year-old son. We chose a room with a view of the river and a balcony, and I'm glad we did - the view was very nice! In fact my son slept on the bed closest to the sliding glass door with the curtains open so he could see the lights of Florence across the river before he fell asleep. The room we stayed in was narrow, the building rambles a bit since it is situated on a cliff, and the parking lot is tight (there is limited space available for a parking lot), but we thought that added to the quirky spirit of the place. The beds were comfortable, although I thought my pillow was too firm. We were on a road trip, so having a fridge and microwave was nice. The bathroom was a good size and the shower felt nice. My son and I did venture down all the stairs to the pool (it is on a lower level and there is no elevator). It had a nice view of the river from large windows running down one wall. The pool area furniture was also very nice and comfortable. The pool was smaller but fine for us (we had the pool to ourselves). The water was cooler than I would have liked, and I could only stay in for so long before I was too cold and retreated to the hot tub (there are two hot tubs, but one was closed for maintenance). We had a quiet night of sleep, and then really enjoyed the included breakfast in the morning. It was awesome, and had a great variety (including one hot dish prepared by a chef). We had fun playing in the nearby sand dunes, which are practically just down the street. During our road trip, we stayed at 5 different hotels and this was my family's favorite. My son is already asking for us to plan a return trip with our dog (the Inn is pet-friendly).

"Excellent!"
Chandelle S, 14 Novembre 2015

We had a great stay. The room was clean and comfortable and the staff was friendly and helpful. The free breakfast was above and beyond what is generally offered at hotels. Yumm! We will definitely return here on our next trip.

"Only one problem..."
kagendron, 13 Novembre 2015

Lovely room, gorgeous view, pet-friendly, desk staff- like Laurel- and a very nice room escort named David -all good! Did not eat there, so no opinion. One problem for old people with limitations, no elevator. That is what David does. He helps with getting a person to the room. The stairs limited my mobility, made walking my dogs a problem. But if these are not concerns for you, ENJOY!

"Excellent Room"
Ivan Linda A, 11 Novembre 2015

We stayed in a king room. This is a very nice room with a huge tv. The bathroom has lots of room. There are even two sinks! There are lots of stairs here but they have someone to carry your bags!! This is a nice hotel. The staff are friendly and make you feel welcome. Come try it out!

"The BEST of the Best Western Hotels in our travels so far."
Jean H, 11 Novembre 2015

We have been working/traveling the western states for the past 8 years. We were former business/home owners near Bay Street in Florence and did not know the hotel across the river was so awesome. We have always had the Chef's fresh, made-to-order breakfast and never disappointed. Pet friendly, river view rooms and restaurants are spotless and comfortable every visit.

"Breakfast? Yes! Eggs Made to Order? Yes!"
Nanette G, 11 Novembre 2015

While not a modern, plush, or upscale type hotel, your basic comfort needs will be met. My husband and I have visited twice and have always found the staff to be friendly. Surprisingly, a nice breakfast is included with a chef-manned egg bar where you can have an omelet whipped up or eggs made the way you like. Additional breakfast stuffs are self service. Most rooms have a view of the bay. We had dinner at the restaurant after arriving because we were tired and didn't feel like venturing out. I had fish and chips which does not come with coleslaw nor could they make it and my husband had a hamburger with fries. My fish (although fresh) was too greasy/oily and my chips were just that, thin matchstick fries that included broken bits/pieces making it awkward to eat them. I much prefer steak fries. My husband's burger was on the small side and just too fanciful, looking more like an art piece than an enticing, juicy burger. Fancy people don't come to stay at a Best Western, so the restaurant should have a menu that is a little more Oregon Coast fare merged with down-home cooking! On the way back home, we stopped in Veneta at the Daily Bread restaurant. I had fish & chips there which did include coleslaw and my husband had a fantastic burger. This meal was way better and less expensive. My advice is to stay at the Best Western, but don't eat at their restaurant. I'll mention that I have also stayed at the Driftwood Shores and while it's great to have an ocean view room, everything else there is very mediocre, including the rooms and their restaurant isn't good either and is way overpriced. I'd choose the Best Western instead and then go out to visit the beach/ocean!

"Wonderful hotel and staff"
Sigrid v, 10 Novembre 2015

Best Western Pier Point Inn is an amazing hotel! The location is great with a lovely view over the river from the breakfast area. Breakfast is absolutely delicious with the best fresh made salmon omelet! The temperature of the indoor pool as well as the hot tub is very comfortable and it all appeared to be well maintained and clean. We had a queen bed room, which isn't that big, but it had everything we could've wished for. The staff is very kind. Everyone we encountered greated us with lots of enthusiasm and the receptionists were most helpful. There is tea and coffee available in the lobby and don't forget the delicious oatmeal cookies they offer! We had a wonderful experience in Florence and highly recommend this hotel. It's maybe a bit pricy, but you do get high value.

"Great Hotel"
Andrew B, 09 Novembre 2015

Great hotel with an excellent location near the coast, river and sand dune recreation areas. We had a great view, the room was really nice and the mattress was fantastic. The breakfast that was included was also the best I've ever had in a hotel setting.

"Pleasant"
Will W, 08 Novembre 2015

The staff I interacted with during my stay were exceptionally professional and courteous. The room was comfortable and the surrounding area very appealing. Special thanks to Gary and Melanie. There was a small concern regarding the windows in my room being that the screens were damaged; however, maintenance assured me there was nothing to be concerned about. Thank you to everyone and happy holidays.

"Perfect stay"
Cristian A, 07 Novembre 2015

If you are planning to visit coastal oregon this hotel is a must. Starting with the check in, Cara and David took good care of me. Great services, good food in a beautiful place. For sure I will be back!!!

"Best Hotel Stay Ever"
Mike E, 06 Novembre 2015

If you are in Florence Oregon you have to stay at this hotel!! The Guest Services were amazing and the rooms were extremely clean. The beds were the most comfortable I have had in years, and the overall concern for me stay was a top priority!!

"Great vacation"
Phillip A, 06 Novembre 2015

We went to the coast of Oregon for a quick two-night getaway. What a delight to find this Best Western! It was in a great location on the Suislaw River. We got a dog-friendly room for our two mutts and it was very nice. Enjoyed the pool and hot tub as well as the gorgeous view from our balcony.

"I would definitely stay here again"
gabbyct, 02 Novembre 2015

I stayed here about 12-15 years ago and was disappointed but this time! The rooms have all been upgraded and have a great view. The beds are super comfy and the rooms very clean and quiet. The view from the balcony is quite nice and the staff was super helpful and friendly. My only complaint was the balcony light - no way to turn it off and I don't like to use black out curtains so the light coming into my room was a bit annoying. They do a great job for breakfast as well with the custom egg station where the chef makes your custom order.

"A pleasant surprises"
Cheryl N, 02 Novembre 2015

We were expecting a standard Best Western hotel as we traveled up the Oregon Coast. Pier Point was defiantly not that. The staff was very welcoming and helpful. All rooms had a balcony or deck overlooking the river and with a nice view of the Florence waterfront. We had been driving all day, and decided to eat dinner in the hotel restaurant. They have a varied menu which included local seafood options. Our meals and the service were very good. Breakfast was included, and we were pleasantly surprised to find that it included a chef's station where custom omelettes could be ordered. Now for the negatives. The room itself and the bathroom were small and outdated, although very clean. Pier Point is built on several levels with many steps and corridors, and there is no elevator. If this is a problem for you, be sure to mention this when making your reservation so you can get a room accessible by ramp. They do have someone available to carry luggage to your room. We would stay here again because of the staff and the location.

"great stay"
Larry A, 29 Octobre 2015

The staff really went out of their way to ensure I was able to get the rooms I needed for my husband and me with my service dog. They were extremely accommodating and I really cannot thank them enough since the reservations through the national line got so fouled up. The pet area was kept clean and serviced. Really a great stay, thank you.

"Wonderful!"
BBMT, 25 Octobre 2015

We got into Florence late, and we were very tired. The staff greeted us with friendliness and were very helpful (directing us to a parking spot right by our room, and helping with baggage.) We appreciate the hotel is pet friendly. We ordered from the restaurant on the property--and though they don't have room service, it was so easy to pick it up and take it to our room. Great clam chowder and fish and chips! We would most definitely spend another night here. The restaurant was gorgeous inside and had a wonderful view outside.

"Best Best Western I've ever stayed at!"
Wanderlusterful, 24 Octobre 2015

I must start out by saying that I have never once stayed at a Best Western in North America that didn't make me angry. This hotel may have finally salvaged my opinion of this chain, and for that they deserve extra kudos. I stayed in a room on the third floor (a deluxe king). It was good value for money. Pros: - The room was immaculately clean, majorly important to me. - The bed was so very comfy, with pillows of all variety and white sheets/cover. - The sitting area was nice, with a couch, coffee table and TV area. There was also a desk with seating. - The balcony offered a nice view overlooking Florence across the bay. - The bathroom was well-appointed - The staff were absolutely professional - They had cookies :) - No smoking - All rooms have bay view I believe Cons: - None. It feels so good to say that. I will absolutely stay here again. Best Western owes these folks a debt of gratitude for how they represent their brand.

"Excellent Pet Friendly Hotel!"
LatinaGlobeTrotter, 21 Octobre 2015

By pure luck we found a hotel at the last minute near us that is pet friendly. We crossed the famous Siuslaw River Bridge and were quite surprised at the high quality of this chain hotel/inn. Our one night stay included a free full proper breakfast--which we did not eat because we became ill from ICM Seafood Restaurant's dinner. At any rate, we did take advantage of the free tea, coffee, and baked cookies. The staff was grade A and incredibly friendly. The view from our room was awesome! We had a view of the historic town and river. Our poochie loved this place as well!

"Good night stay in florence, or"
scott c, 20 Octobre 2015

when we check in Cara greeted us and was very helpful in getting us check in, and the next morning the breakfast was great. the view from are room was great at night the lights from town reflect off the water.

"Peace and Quiet With A View"
Jillyf30, 20 Octobre 2015

If you desire a quiet, relaxing evening on the river, this is the place. Dinner is offered at the hotel as well as Old Town, a drive across the bridge. The hotel is very welcoming, similar to a cabin in the woods. The rooms are set up in twos with one entrance rather than a row of rooms. Parking is convenient, the lobby is a short walk. And the staff are really friendly!

"Great room and view"
R J, 19 Octobre 2015

This was a great hotel to stay in Florence. The hotel has been updated and is fresh, clean and comfortable. The room is arranged a little crazy but other than that it is a great place to stay. The restaurant is good and the breakfast was good also. We liked that we could park our car at our door step which made it easy to bring in our luggage. The rooms are quiet!

"Smelly room"
oregonfamily_4, 16 Octobre 2015

We stayed in a 'dog friendly' room and it was felt like a smelly basement. It was not necessarily dirty. It was dark, musty, and not pleasant. There was double sided adhesive barely holding up the mirror frame in the bathroom. The hotel is 'dog friendly' but the only available grassy area was a small patch of fake grass. Breakfast offerings were good. The breakfast room became very crowded. There were vases on each of the tables with dead flowers in them and murky, thick, discolored water. Ours was particularly gross because a dead fly was in the murky water. We enjoyed the sand dunes nearby, but will not choose this hotel again.

"The Bayview Pub and the Hotel"
723mccartney, 16 Octobre 2015

Leisa and JD a spot-on team.Laura at front desk;Annarie and Gary great staff.special kudos to Paula, Kelly and Chef John at the Bayview Bistro excellent drinks, food and hospitality, River & Josh too!

"Great view, great room"
David J, 14 Octobre 2015

This hotel was a great get away. It has been updated and is fresh and inviting. The breakfast room is comfortable and the view is good from there also. We had no problem parking even though we went out at night. The restaurant looked good but we had already made other plans.

"Sweet"
treike, 12 Octobre 2015

Part I. Just got here so initial impressions. Sitting on the balcony overlooking the river listening to seagulls call. Evening sunset light reflecting off the town across the water. Peaceful. Nice. Staff exceedingly friendly and helpful. Cara at front desk exceptional. Check in seemless and accomdating. All good so far. Will do part II after we spend the night.

"Nice but Overpriced"
jarcase, 12 Octobre 2015

While traveling down the coast of Oregon we pulled into the Best Western Pier Point Inn in Florence around 6pm. Without reservations this late arrival is usually a mistake as you pay a high price $182 and get stuck with what's available, in this case the handicap room without a lake view. Beyond that the hotel in general and setting was very nice.

"Welcoming"
Tim J, 10 Octobre 2015

Nice clean room, great bay view from the balcony. The area has low traffic volume and is quiet. The breakfast was unexpectedly good as was the coffee. Staff was friendly and helpful. In room amenities were good. Follow the directions and go to breakfast early, as is does get busy.

"Great location with river view, clean room, nice balcony"
Don C, 05 Octobre 2015

This is one of the best Best Westerns we have stayed at. It's a little tricky getting into the parking lot from the 101, and then there were vehicles with trailers taking up 3-4 parking spaces - but we found the last one. All the rooms have wonderful views of the river and Old Town Florence on the other side. If the weather is good, it's an easy walk across the bridge to the town. We had no complaints about the service - extra friendly check-in staff - or the condition of the room. The restaurant has the same great views, but we enjoyed some dishes and not others. (Loved the spinach-artichoke dip, sent the awful crab cakes back - not like any we've ever tasted.) They have some pet-friendly rooms and all of them have the view of the river. The top floor might be the quietest?

"Pet "accommodating", not pet "friendly""
John L, 05 Octobre 2015

Nice accommodations with a spectacular view of Florence directly across the river. Decent free breakfast with make your own waffles) leave them in a minute or two after the beat if you want them crisp and not rubbery), Decent Omelet Station, among the worst sausages, link and patty, that I've eaten, fruit bowl didn't taste fresh. Motel is immediately below 101 and the bridge but not much road noise at the far end of the motel where our room was. Pet friendly? Not really, no water bowls, or biscuits and they make you sign an agreement (which isn't mentioned on its website) that you will pay $300.00 if your pet has an "accident". We've stayed at may places that allow dogs, including other Best Westerns and have never encountered that. IMO that's what the pet fee is for.

"Fine hotel, just needs a little fine-tuning"
Gizella R, 05 Octobre 2015

We like this hotel so much that when we saw what a depressed & sketchy area Coos Bay was, we drove the 40 minutes back up north to stay at this hotel (where we stayed 2 years prior as well). Great location off the highway yet overlooking the river so view is outstanding & surprisingly quiet, especially on the top floor. The staff were all very helpful & friendly. The room was a bit worn, carpet could have been cleaner but bed was very comfortable with white linens assuring cleanliness. Because the weather transitioned rapidly from warm to cool, they hadn't flipped some switch on the wall temp control. We kept waiting for it to warm up but by the time we realized there was a problem we went to bed. When we reported it the next morning, the staff made it right by sending maintenance while we enjoyed the lovely included breakfast overlooking the river. We were further surprised to be told by staff that they offset the high price of the room due to our inconvenience. Now THAT's thoughtful! Bathroom fan was obnoxious! No other light was available in the bathroom so if you wanted light you had to listen to this terrible fan- very irritating. Light couldn't be turned off on veranda which interfered with our sleep & beautiful night view. It would be nice to have the choice of turning it off & avoiding light pollution. Overall, we returned to this hotel for good reasons & with a tiny bit of fine-tuning, it would be an excellent hotel to spend a relaxing time.

"Dinner with a view"
LakeHavasuCrusty, 04 Octobre 2015

WE did not stay here because we were in an RV, however, we would have . We did have dinner here two nights and it was excellent. The view of the river, the food and the staff were wonderful and made for a very enjoyable time. There were six of us and we rated their Clam chowder the best in Florence and we ate out every meal.

"Friendly atmosphere / great town"
Doug S, 02 Octobre 2015

The restaurant serves excellent food. Great Clam Chowder and excellent steaks! All the employees were friendly. The rooms are spacious with great views overlooking the river. The pool area is very inviting with wonderful views of the river and old town Florence. Need to fix the ice machines that was the only downside.

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