Best Western Hotel Inn of the Ozarks, Eureka Springs

The staff is very friendly and helpful. The room was clean. The area was convenient. Parking was free and easy, close to the room. We had breakfast in the restaurant. It was good. The service there was good. That breakfast beat the breakfast at the Crescent hands down. We did not get to swim, so can't comment on the pool, but it looked clean.

Margie Tovey, Revenue Management at Best Western Inn Of The Ozarks, responded to this review
Thank you for sharing your experience on your stay. Hopefully you will get the chance to come visit when the weather is warm, and you can enjoy a swim in the pool.

I always love staying here. The staff is always welcoming and cheerful, the room is always clean. Myrtie Mae's is a really good restaurant right on-site. The pool is beautiful (even when it's too cold to swim). The trolley has a stop at the hotel, so you don't have to fight traffic or find parking.

Margie Tovey, Revenue Management at Best Western Inn Of The Ozarks, responded to this review
Thank you for the high scoring review. I will be sure to pass on your compliment of Myrtie Mae's also. We hope you'll get a chance to come back and visit again.

Everyone was very friendly and helpful. The rooms were nice size and very clean. The bed was very comfortable and I would definitely recommend this hotel. The restaurant was also very good and the staff was very friendly.

This is a great place to stay 1 night or a longer. within walking distance to downtown Eureka Springs, I drove. Very friendly and helpful staff. There is also a restaurant in the hotel that is very good and reasonable priced. Pool area is clean and well lit. I give this hotel a thumbs up for family's or groups.

If you're ever in Eureka Springs, this is the place to stay. Clean, friendly, great location, and very affordable. Plus there's a nice little restaurant on the premises. We would definitely stay here again.

Rooms were in good shape, front desk service was prompt and knowledgeable. Sound disappeared on our TV and the front desk team got someone in that morning to fix it. The arcade games on property need repairs, though, and the ice machine on our floor went down on our 1st full day of stay.

Actually one of the friendliest, cleanest places we've stayed. Just a good stay. Always been satisfied with Best Westerns prior; but the outright friendly and helpful nature of this locations staff was better than substantially fancier hotels we have stayed at on other occasions.

This is by far the nicest Best Western I have stayed at. I tried to get accommodations for everyone elsewhere, to no avail. I was pleasantly surprised with EVERYTHING at Inn of the Ozarks. Friendliness and helpfulness of ALL of the staff. The cleanliness of the rooms and entire property. The awesome pool and recreation area. The delicious food at the restaurant. The comfortable bed. Convenient location with two Trolley stops and ziplines across the street. The perfect venue for our reception and delicious catered food from the hotel.

We travel quite a bit and found Inn Of The Ozarks to be a very pleasant experience. Staff was friendly, courteous and professional. The king room was a real surprise: quite large, well-appointed and very clean. Bed was quite comfortable. We took advantage of the on-site activities: played miniature golf and ping pong. Cornhole and air hockey also available Large inviting pool. Close to the center of town but far enough away to be a quiet area. Close to area attractions. Thoroughly enjoyed our stay and would definitely stay there again.

Hot tub and ice machines did not work. Dirty shower curtain. Stingy amenities (1/3 roll of toliet paper, 3 towels and washclothes for 3 guests), dirty coffee pod still in coffee pot, outdated, dirty exterior walkways, overpriced for what it was, very disappointing

Jamie Hansen, Owner at Best Western Inn Of The Ozarks, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

The Team Associates at this hotel were very helpful and kind. The associate went over our points and answered several questions. The associate acted like we were the only customer and he had all the time we needed. He offered us bottles of water and gave us details of the layout of the property. The room was very large and very clean. All linens and towels were new and well cared for.

You pay more for balcony and there is no balcony all floors are the same. For what you pay you should expect better service and if you choose breakfast rate for each of you this does not include your child.

Jamie Hansen, Owner at Best Western Inn Of The Ozarks, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

This is a very-well kept property with excellent service from the entire staff. The on-site restaurant has a good menu and excellent food. We ate breakfast and supper there. Because this appears to be the only family-style restaurant near the hotel, Sunday morning had a 30 minute or longer wait for seating but the service and food were great. The pool is very nice, rooms are clean, bed was very comfortable. Grounds are very clean and full of beautiful plants. Front-desk personnel were very friendly and helpful during check-in and check-out. Overall we had a great experience. I would recommend this hotel to anyone visiting Eureka Springs.

Beds are comfy & so are the pillows. Any staff member will help with any concern. Staff will return your calls. Parking sometimes hectic during VW show. Rooms are pretty clean. Manager is there to help with special needs like parking a trailer in a safe place for days. Has large pool and activities or kids in a separate play area with miniature golf, pool, & other games. Grounds are kept clean.

Pulled in Friday afternoon about 4 PM hotel looked busy, rate showing on different 3rd party venues were anywhere from 69 to a 100. Called the front office, don't like booking on 3rd party, they said they didn't have any rooms. I said are you sure, cause all the sites were showing that they did. what we do have, doesn't have car access. I said that's not a problem, it's just myself. they said do you have a Volkswagen. I said no. They had a special event here, they said well you can't park by your room but we'll give you a rate we have to charge you a 134. and that was including Triple A discount. I think it was really overly priced and they were just gouging because they could. An additional slap in your face was you got gouged for the price and then they didn't even offer housekeeping services. On a bright side, the room was very nice see pictures. The staff of super nice, ate in the restaurant, It was good staff was polite and smiling.

Location was great close to Historic Downtown with all the shops, Staff very friendly and most helpful. restruant was excellent really enjoyed our stay. My wife really enjoyed her Birthday.stay in Eureka Springs Best Western.

Friendly staff, great restaurant (we only had breakfast, but they were attentive and food was great). The pool and game area was perfect for kids and kids at heart! Overall highly recommend. We will go back!

The room was very large, very clean, and had no odors. The outdoor amenities were unexpected him and we appreciated being able to sit in the game area and play cards in the evening. We enjoyed watching families including teens enjoy the pool and the outdoor movie. I highly recommend this hotel if you are staying in the area.

My husband and I were very pleased with the quality of our room and the price. The room was very clean and spacious. We enjoyed the fried chicken at the restaurant. We also loved the other amenities which included a mini golf course and game room. I highly recommend this hotel!

Such a great place to stay for vacation! We loved that they were pet friendly! All of the staff were nice and attentive. The restaurant in the hotel is pricey but food is good. Pool was super cold and a nice afternoon hangout! Mike that worked the outside game room was great at keeping everything picked up and in order. We will definitely stay here again!

Very good place to stay. Would recommend anyone to stay at this place. Since we had a family we wanted to stay at a place which was nice and also safety wise good. Close to The Great passion play which is a must.

Nice place to stay. Staff was all friendly and helpful. The trolley that runs around town stops here.Everything worked great in the room and was nice and clean. The restaurant on site has a very good salad bar. The only complaint is no continental breakfast or discount for breakfast at the restaurant. They offer free putt putt golf and some other games outside. They do a movie at the pool every night. We will definitely stay here again.

From the time of check in until checking out, everyone was very helpful and friendly. The room was very clean and the beds were comfortable. The location is easy to find. I Would recommend this place to anyone.

We will definitely be returning. We felt like we were in a small resort with the large room, tropical pool area and on site restaurant. Everything was above our expectations, and all of the employees were very friendly and helpful. There is no elevator so be sure and request a ground level room if needed. This is one of the best "Best Western's" we have stayed in. The on site restaurant "Myrtie Maes" had such a variety of food that we did not leave the property in the 3 days we were there. The pool area is beautiful and very clean with plenty of shaded area.

This hotel is in a tourist area and rates are high. Room was comfortable and they had great breakfast. We drove through 16 miles of switchbacks to get to this hotel. I would recommend this hotel if you want to spend time in this area, but not if you are passing through the area.

This gem is a diamond in the rough. Most places to stay in ES are adult-only B&Bs, so if you're looking for a place to stay with kids, you cannot beat this place's amenities and price. We stayed in 4 different hotels on this trip, and this was our favorite (and the cheapest!) PROS: 1. There is a restaurant on site, and it is excellent!! It removed a lot of stress of having to find places to eat in an unfamiliar town that caters more to vacationing couples. There is no free breakfast as with other similar places, but the food outweighs those free breakfasts by leaps and bounds, and is not expensive at all. My picky kids loved the food, especially the Belgian waffle. I loved the food. My foodie husband loved the food. Their salad bar is excellent - tons of choices plus homemade muffins. This was worth the price itself. 2. They have an outdoor pool on site, it's larger than most hotel pools, and there are plenty of places to sit, including places in the shade. Beautiful view of the mountains. At dusk they showed kids' movies on a projector above the pool. My kids were delighted. 3. Rooms were so cheap! I went in with low expectations because of the price and was pleasantly surprised. CONS: 1. If the most important thing to you in a hotel are amenities and being fussed over, this is not the spot for you. There was no housekeeping unless asked for, but this has become sort of standard since Covid. We would have liked more coffee, sugar and napkins in the room (and it was tough getting anything portable like this at the restaurant), but what a minor issue. 2. I really can't think of anything else. Some things people have complained about in other reviews: 1. Yes, there are flies that will get into your room, at least if you are there in July. But hello, you're in the woods, get over it. They don't have a magic wand. So we did have a couple of flies that got in but they didn't bother us much. I was grateful we didn't have mosquitos in the room, which leads me to believe they have indeed sprayed for bugs at some point 2. Yes it is older than most places, but it's comfy and rooms are large. We were all happy. TLDR: We loved it, and will be back, no question.

Staff was very friendly and helpful. Owner actually helped in the dining room. Food was great as was the room. Can't say enough to convince you to stay here. Made use of the pool and in-room jacuzzi. Recommend waiting until you want to go to sleep, though. Too relaxing.

Clean, very nice employees, across the street from a bar with live music, good food at on-site restaurant- games for family to play - nice pool area - comfortable bed. - I would stay here again if in town

Great Basic Room. Room was large and beds were comfy. Parking was easy (which is a big deal in Eureka Springs). The cons of the room- the pillows were tiny and weren't the best. The bathroom is miniscule . The "arcade" area has seen better days but was super fun for our son (mini-golf, air hockey, pool). The pool is very nice and they were playing a movie at dusk which is a thoughtful touch. Price is fantastic. You get the feeling the place is well-run and it seemed like all the employees actually liked working here (which has been a change of pace on our Arkansas vacation).

Spacious rooms, great shower, the way the room/bathroom is set up allows for privacy getting dressed & using the restroom. They offer a game area where you can play a variety of games, including the mini-golf that we played. Staff was very helpful. Can't say enough good things about this Best Western!

The rooms are spacious and clean and the staff is extremely friendly. The hotel has so much for the kids to do! There's a nice pool with lots of shade, mini golf and arcade style games. I would highly recommend staying here

My husband and I stated here for our anniversary. I was unsure how the room would be but it exceeded my expectations! It was a wonderful time! We truly enjoyed ourselves and can not wait to come back!

We complained about service and the Asst manager reacted to our complaints with rage and violence. The asst mgr was rude, threatening and defensive. I have never been treated like this in my entire life.

We come to Eureka Springs several times a year and the Best Western Inn of the Ozarks provides the best value for our family trips. Rooms are clean and staff is friendly. The restaurant is very good and has an excellent breakfast.

The staff were extremely kind, friendly and helpful. The property was a lot larger than expected. We stayed in one of the suites which gave us more space, which was great. Everything was very clean, except for a slight "vinegar odor" to the room, which I am attributing to the cleanliness of the room. If I come back with my family I would definitely consider staying here again. My only complaint was that the internet wifi signal was basically nonexistent in our room, but cell phone service was excellent so we were able to use our phones as a hotspot if needed.

Myself and my daughter had a great stay here.The staff are very friendly and helpful.Well worth the price and the room was very clean.I would highly recomend this location.Pool was clean and well taken care of.

Enjoyed the on site restaurant. Excellent staff! Clean room, comfortable bed. You can walk to downtown just bring walking shoes it is up a hill and no sidewalks. There is also putt putt near by. All around good stay.

My stay was pleasant, and the staff was friendly and helpful. Everyone from the GM, Front Desk, Housekeepers, and Restaurant Staff was interested in making my stay enjoyable. The top floor with a balcony offered privacy and quiet. You really do not have to leave the hotel for anything, the restaurant in the hotel is simple but we did not have a bad meal, the food is really good. Attractions, Restaurants, and activities are all within walking distance.

Our suite was great. Very clean, with 2 huge rooms. So quiet all we heard were a few cars drive by, One of the few showers I've taken in a hotel where there was actually enough pressure to rinse soap and shampoo off. Bed was very comfortable. Only drawback was the quality of food at restaurant was not great, but the service was excellent and friendly.

We were amazed at the gorgeous forest view right outside our window and the room was mostly as quiet and peaceful as the view suggested. Our room had a jetted tub for 2 people which worked well and quieter than most. The TV in the room was large but had a very low maximum volume and the sound quality was as lacking as the quantity. We gave up trying to watch a movie on it. The on-site restaurant was a definite miss though. We had barely tolerable tough bland chicken sandwiches and indifferent service. For the low price we paid I thought this was a very nice room and property.

I stay at The Inn of the Ozarks every time I visit Eureka Springs. The rooms are always clean and the restaurant is good too. You are centrally located which makes getting to the shopping down town a breeze!

We had to have a very late check in and it was not a problem and we also were able to have a late check out. room was clean and quite. easy in and out and easy to find. We did not get a chance to use the restaurant this time it looked nice. we will try this place again hope to have more time on next trip.

Best location to visit Eureka Springs and the area. Easy parking in and out. The staff is super friendly. The rooms are very spacious (decoration is a bit outdated...) and everything works perfectly. The restaurant has an all american breakfast and in the town is a great option for lunch and dinner.

We were camping for a few days and saw heavy rain in the forecast. One last minute decision brought us here. It is THE BEST best western I have ever stayed in. The area was quiet, the game room was so much fun and breakfast and the restaurant was very good! We all had such a good nights sleep in those beds! So so comfortable!

We stayed here for my son's wedding. We had family from all over come into town and we were all roomed very close together. Which made it easy when we were having to go see family and take things from one room to another. Everything was fantastic, rooms, restaurant, front desk and all the employees!! We ate breakfast every morning at the restaurant and enjoyed it immensely, the food was great and the ladies taking care of us were fantastic! We also were in the convention center twice, once for the rehearsal dinner and then the reception. Both times everything was amazing and so beautiful! The food was delicious and the staff was amazing! Every time we had a question or needed something it was taken care of immediately. I would highly recommend this property for your next wedding or family reunion. I loved the added fenced in basketball area too. Everything was perfect and the whole staff was amazing!!!

Staff was very professional! Perfect get away! We enjoy getting away with family! Always get great deals! This Best Western Inn of the Ozarks was a perfect ending to our mini vacation! We will be staying there again! The breakfast was amazing as well! Super nice staff!

I was participating in an event held at the Community Center which was right across the street so I picked this motel. I was not disappointed. Room, though older, was well cleaned and maintained. Enjoyed having a very good and reasonable restaurant right in the Inn . I will stay here again.

Nice little hotel. Didn't stay when pool was open but the “fun area” was. Played putt putt, ping pong (wished pool tables were in use). Great staff too! Room was nice and clean. Maybe a little dated but I think most are in ES. We will be coming back to stay here.

We went to a Creative Memories weekend retreat. We enjoyed the on-site restaurant. Great food. The convention center was very clean and well kept. The staff were all very polite and attentive. We didn't experience any problems this stay. The time we did, the problem was resolved immediately and the staff apologized for the inconvenience.

Facility was clean & well maintained. Bed was exceptionally comfortable-I had 3 great nights of sleep. Lots of areas for morning/night dog walks & well equipped with bags & trash containers. Staff were all friendly. Check in was efficient, informative, & cheerful. Will definitely stay again & highly recommend.

We stayed in room 168. Huge room with everything we would want in a hotel room. The front door opened to the woods (which we love that view). Our room was clean, towels were great, water pressure for shower was just like it should be, and the bed was comfy. The front desk person was pleasant and helpful. This hotel isn't really walkable to historic downtown but definitely very close!! I would recommend staying here

All the staff were very nice and helpful including the little restaurant. I had a nice room but it probably needs a little updating or sprucing up. Carpet with frayed edges. Minor issues with the shower tile and hand rail. I think the compound is well maintained overall.

Clean and very concerned about yours and there well being in this difficult time quite and very comfortable can't wait to stay here again and again especially when it has a great restaurant attached with home cooked meals and friendly staff

Wow we love this town this place so cute so Quaint definitely a must come back to . The weather was cooler than we expected so pack well. The people of this town are so nice we felt the love everyday and everywhere we went. Thank you

My family and I stayed at this property for a short weekend getaway. The hotel is older but very well maintained. There is a restaurant in the lobby if you choose not to out. They have a pool onsite, but it was closed during our stay. Overall very satisfied.

I found part of a cpap tubing under bed sheets. Bed pad had obviously not been changed between guests. We were moved to another room just not the king we had reserved. Mattress in next room were worn out. Sometimes the water was hot and sometimes it was only warm.

Jamie Hansen, Owner at Best Western Inn of the Ozarks, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

We were so impressed by the staff of his BW. So willingly polite and helpful. Rooms are a bit dated, but are very clean and comfortable. Definitely worth the price and a good value for the money you spend. We were not bothered by noise from neighbors even when it was packed full of guests on a Saturday.

Everything about the hotel is first class. Pool, rooms, food, game room. Beautiful facility. Location is excellent and I challenge you to find a cleaner more well kept property. Everything was its class and we will return.

The hotel was extremely restrained due to the pandemic. Room maintenance was negligible. We travel with pets and the charges and restrictions were overly steep. The layout of hotel was very confusing in regard to parking and check-in location.

We had a rehearsal dinner/wedding here and it was awesome. The accommodations were just as they had said they would be. The staff was excellent and the food was great! We would highly recommend these accommodations for your next event in Eureka Springs. Everything was great!

Best western hotels are never my first choice but they were one of the few who took pets so we booked. Pleasant surprise! Clean, reasonable and quite. They have a restaurant on site and it is okay. No free coffee in the AM unless you use the poor excuse for coffee they put in the rooms. Nice area to walk my bestie. I stayed at the Crescent the last time I was in town but did not book early enough. It will always be my first choice but this hotel wasn't bad.

Older property that is well maintained, clean as a whistle and if you are looking for customer service and a “guest first” experience then book here. The front desk folks, the maintenance and housekeeping staff are extraordinary. The restaurant on-site (Myrtie Mae's) has a varied menu and top notch service especially from Patsy. Be sure to get the fried chicken. I've stayed here, or dined here for many decades and it's consistency and attention to their guests is why I keep coming back.

The check in was flawless and the staff very attentive to our needs and genuinely friendly. There was nothing in our two night stay that I would say was anything negative. Being our first outing in over a year, our hesitations quickly disappeared, and we thank your Eureka Springs staff and hotel for that.. We will definitely stay there in future visits..

This is the only place we stay when coming to Eureka Springs. They are so friendly! We come for Porsche Palooza, a family weekend riding Can-Am Spyders and Springtime in the Ozarks. Ask for Margie Tovey, she will take care of you like family!

We really enjoyed this motel for the 3 nights we were in Eureka Springs. It was extremely clean and the towels were good quality and appeared brand new. The pool was huge with plenty of areas to relax. The location was very convenient, just down the street from the trolley company. The beds were comfortable and the room was quiet. A special thanks to Justin for his kindness and helpfulness! We will definitely return when we are in the area.

Rooms were clean. Staff friendly. Large resort area with pool, gaming area. Plenty of parking for trailers.Reataurant had good food. Well kept common ares. Very close to downtown Eureka Springs. Would recommend.

This was a great place to stay with a family! The rooms were large and clean. The miniature putt putt and games were fun. The staff was really friendly. The location was excellent. We plan to go back soon.

Such a gorgeous view from our room to the pool. The restaurant food was amazing and the staff was super friendly! The front desk staff was super friendly and even looked up my rewards number for me as well!

Enjoyed the Best Western of Eureka Springs, Arkansas. I have stayed there two different times, and both were great. The hostess, manager waters and waitresses were kind and helpful. The food excellent and prices great. We ate all of our meals there. My husband has Sugar Diabetes and the selection of food was great for him. Loved the items in the gift shop. Great shower head, and pool. God's Blessings, Thank you Best Western.

Right in the middle of town with only a short drive to the local nightlife and attractions. A nice place for a conference. The restaurant is good and serves a very good breakfast. The front desk staff is friendly and knowledgeable.

Check in was quick and friendly. Room was clean and big. Facilities all working, albeit a bit older décor but not outdated. Breakfast at the restaurant was quick and service was good. The food was fine but nothing special.

The room was very clean and kept up. The pool was fantastic and the outside game area was wonderful and well kept. My kids (9, 12) had a wonderful time. There was even an evening childrens movie at poolside that my kids just loved. We will definitely stay here again next time we visit Eureka Springs!

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thank you for your response. We are always happy to hear that our guests enjoyed our facilities. We hope to see you back again in the future.

This place could be great if the staff's attitude towards guest was better. We stayed two nights with the family . My interaction with the staff left room for improvements . First night we ate dinner food was ok at best . Which I could have looked over , but our server had an attitude problem. Second day we asked to have our room cleaned & their policy forbids them from cleaning your room until check out . Had a difficult time getting towel for my children when swimming. Like I had to prove the pool area had no towels . All these problems are personal issues that could be corrected in a day !

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
I am so sorry for the experience you had while staying with us. I am going to call you myself to discuss the issues you had. I appreciate you're letting us know of the problems so we can address them immediately. I hope you will come back and stay with us again so we can have another chance to correct the issues.

Was a great stay! The room is a little dated but the mattress was new and it was a clean spaces room. Definitely would stay again. Pool was amazing, restaurant food was good and a very decent price. Game room was fun also with fair prices.

I needed some time off because I had been working 6 days a week in a restaurant with no vacation in over two years. I chose Eureka Springs because it seemed relaxing and Best Western because of the location and the reviews. I was so not disappointed. First, the room was huge and comfortable. Second, the front desk staff was most accommodating. On a visit like this a working refrigerator is of utmost importance. The one in my room was not working so I went down to the front desk. Unfortunately, the woman said, the maintenance staff had left but she had another room, just like the one I was in, just on the other side of the building. I moved and the room was perfect and the view better. I was comfortable and well take care of. Thank you.

My husband and I stayed here for our 27th wedding anniversary. We stayed in a king jacuzzi room. The room was clean, smelled good and the decor was nice. The bed was very comfortable. The room must be well insulated because we never heard anybody in the next rooms or above us, which was very nice. The breakfast in the restaurant was delicious! Although we didn't swim the pool is very neat looking and has a waterfall at one end. We throughly enjoyed our stay and would love to stay there again in the future.

This hotel is a steep downhill walk to the downtown. I would suggest driving which can be challenging.The hotel is meant for families. The pool was overcrowded with kids and drunk young People. If you are two adults looking for relaxation, then stay in town. The hotel was clean but could use a lot of updating. I could have stayed downtown for less money.

This motel was very clean and quiet and in a good location. Staff very friendly and helpful. Would stay again. The only thing (and this is true for all hotels now) is it would be nice to have extra towels in room and bags to place used ones and trash in.

The hotel was clean. The hotel advertises a heated pool, but what they fail to mention is it's only for a select period. While we stayed the pool was very cold, we never saw an adult in the pool. It was just to cold. We booked the hotel because of the heated pool, so we could swim in the evenings, which was impossible. Very disappointed, will not stay again.

Loved it. The bed was super comfy. The bathroom was big. The food in the restaurant was great. The pool was enjoyable. The staff was so courteous and friendly. It was easy access from the main road. Very pretty.

Excellent stay, clean, friendly, beautiful swimming and garden area, food was great, close to everything , this will be our go to hotel every time we come to Eureka Springs . Only negative was when we went to Rowdy Beaver, awful service and refused to do take out order, staff rude, and ignored customers, only negative to any of the places we visited during our stay

Took a quick mini vacation to Eureka Springs, Arkansas with my mom, my niece, and my great niece. Inn of the Ozarks was perfect and a great location! It's right on the highway but the way it's laid out you wouldn't know it. Easy access to shopping and shows. We opted for the mini queen suite. The room was clean, the beds were comfy, and having the sleeper sofa was a plus. We spent time at the pool and it was great. Very clean with plenty of sun or shade. We also ate at the on site restaurant twice for breakfast and once for dinner. Great food and great service. Try the Possum Pie! All of the staff we encountered were friendly and helpful. We'll be back our next trip to Eureka Springs!

Love!!!!!! This place is perfect for anything or anyone! Perfect for couples, family reunions or just a getaway for your family. So much to do and see on the grounds alone. While sipping coffee, a doe and her fawn were eating below. What a sight to be gifted with this nuance.

Owner Randy and staff went above and beyond to meet any requests we had. Clean pleasant experience in the rooms and restaurant. Great breakfast and convenient location for our activities. Would stay here any time we have a reason to be in Eureka Springs. We had 8 in our group and there were several areas we were able to access to have our group together.

We stayed two nights while visiting Holiday Island and Eureka Springs. I can't say enough good things about the helpful kind staff (shout out to Connor). Rooms were clean and comfortable with a microwave, refrigerator, and a single serve coffee maker. We walked to the Gravel Bar across the street for a night cap each evening. There is a great taco food truck across the way (Carmens) which offers amazing Mexican food. It is a short drive to downtown Eureka Springs.

The front desk personnel were very courteous and helpful. The rooms were very clean and comfortable. The pool area was probably one of the nicest ones in Eureka Springs. The restaurant had a big variety of very good food.

Cery nice one night stay at this beautifully maintained hotel. While the room was small w/out a real spot to eat, it made up for it w/ a nice comforable bed and a bathroom that had the sink area outside of the shower/ tub combo. We stayed in room 116 looking out on the street and parking lot so not the ideal spot. Nonetheless it was quiet and peaceful. Im still questioning the placement of a TV at the Exit door to the parking lot but, oh well. We didnt sample the breakfast options nor really looked around the site. However, everything appeared clean and well maintained. Thank you for the pleasant, quiet stay.

Wonderful stay, clean room, friendly and helpful staff. The food at the restaurant was consistently good and the staff were very attentive to every need. The swim pool was clean and the area around the pool was very nice and well kept

We enjoyed two nights here during a motorcycle trip to the Ozarks. Conner & Jack we're most informative and accommodating at the front desk. The gave us covered "cages" to store our motorcycles overnight. Jack even took us in the golf cart to show us the layout of the property so we knew where to go & park which is helpful when on motorcycles. The trolley pick up points to go downtown be are right near the hotel. And the insight test is very good as well as convenient! Our room was spacious and very clean!

We have stayed here several times. Great place for pets and kids. Always clean and well kept. We will be back. Margie is a great asset to the management. She always goes out of her way to help. Very enjoyable trip.

I hadn't been any place away from home in almost 2 years. As a best Western Rewards member, with an accumulation of points I wanted to get to the woods and found , to my delight , there were 2 BWs in Eureka Springs - Originally I was planning to bring my fat tire E-bike, but due to weather predictions of daily rain , decided to leave that behind. That turned out to be a wise choice as the extreme hills in the city. Anyway, Room was comfortable Food and service were great! I stayed an extra day and will return.. .

We stayed at BW of Ozarks in May 2021. Very accommodating to motorcycle travelers. We ate breakfast on site everyday and it was always good. The staff was friendly and knowledgeable about things to do, places to eat. Centrally located and close to motorcycle trails and downtown Eureka Springs. Our room was clean and staff was always available for extra towels. We will definitely be back and we wouldn't hesitate to recommend this hotel.

My family and I recently stayed at the Best Western Inn of the Ozarks in Eureka Springs, Arkansas. We found the property a little confusing at first since the main entrance is just around the corner, but that was quickly remedied. The staff was wonderful and the rooms were clean, spacious, and nicely appointed. The bathrooms could stand to be a bit bigger, but that's just me. I'm 6'3 and my partner is 6'6”. We fill up most any space. The hotel is conveniently located and easy to get to. We will stay here again.

awesome people great facility had an issue but the staff took care of will stay here next in Eureka Springs. Randy the manager is very knowledgeable kind courtesy and understanding of the guest needs.

We were so disappointed in our suite! There was leak roof stains on the ceiling. Chair at the table was stained. BUT the worst was the urine soaked hide a bed mattress!!! When we opened the hide a bed it was like sticking your head into a bottle of ammonia!!! We were offered 40.00 off of our total! After I said really??? She gave us 100.00 off. I feel they should of comped our entire stay. I am so dissatisfied! The restaurant sucks too. The waitress just threw the silverware, napkins and drinks at us. When I asked for extra crispy bacon it was barely cooked. When I asked for it to be overcooked ,her remark was... would burnt be good enough for you. This place is a huge pass!!!! The only awesome part was (I think his name was Jeff) the night time front desk guy. He was only a couple of weeks on the job and beyond the expectations of a job!! He deserves a raise!!!

The rooms are quiet and clean. The staff very friendly and responsive. Some of our members from the Northwest Arkansas Camaro Club stayed at this establishment for the Arkansas Camaro Fest. Plenty of room for our cars. Secure. Will stay again!

My wife and I always enjoy staying at this hotel when ever we travel through Eureka. We have friends close by so the restaurant is a great meeting place for breakfast before we leave in the morning. the rooms are comfortable and spacious. It is an older hotel but nestled in the hills with great views off the balconies. There are plenty of things to do in the summer time at the hotel for the kids like a large pool, putt-putt golf, table tennis such. Plenty of parking too.

The staff was AMAZING! My room was spotless. The food on site was really good. From the front desk, to the dinner, to the housekeeping/grounds made me feel welcome and like family. My every need was met and with a smile!

Took getaway trip for 35th wedding anniversary. On arrival the receptionist was pleasant, welcoming and organized. The room was excellent. Decor was pleasant, balcony seating was exceptional. Lights, refrigerator, microwave all in working order. Furniture comfortable, clean and well kept.

The room was clean, comfortable, and roomy! It has an excellent location--near the downtown area. Very walkable. The rooms are virtually sound proof and the beds are extremely comfortable so that you have a very restful sleep. The balcony was a real plus and the game room was extremely helpful when the rain came down so hard it made going out unenjoyable. Even as oldsters, we played several games of ping pong and bean toss and had great fun doing so! We also found the staff to be superbly helpful and gracious every time we saw or contacted them. Truly a hospitable place! We highly recommend it! PS Other reasons for not using a BnB and turning to Inn of the Ozarks were that we desired privacy---including sound reduction--when using the toilet. Many of the BnBs seem to be lacking in this arena. Finally, as a woman, I need a vanity area to put my hot curlers, makeup, etc., with a good size mirror to prepare for the day. Again, many BnBs were sorely lacking in this. This hotel had all of these things and more! Oh--there is also a microwave and small refrigerator. Makes coffee making even more of a breeze than the provided coffeemaker.

We were extremely pleased with the comfort and size of the one bedroom king suite. It was HUGE! Front desk staff was very helpful in explaining the local trolley, selling tickets, and giving us helpful information. The service and food in the restaurant was good. Our room was very quiet and clean. we would definitely stay here again if we return.

Staff was great, room was clean. Check in and out was fast. Room was very spacious. Bed was very comfortable with lots of pillows available. Our room was in the back, so very little noise. Restaurant was pretty good too.

The room far exceeded my expectations considering the low rate. It was quiet large, with a jet tub and separate dressing area. I especially enjoyed the balcony facing the rear of the property so the noise was minimal. The front desk staff was so nice and accommodating with our late check in. I 100% percent recommend this hotel!

To begin with Eureka Springs is kinda weird to navigate and this hotel is no different, although the staff makes it easier and gave a map and walked me through the location of room completely. The hotel is older, so even though the room was non smoking, you could tell it had been smoking at one point, and as someone who is sensitive to any smoke, I had a sore throat within 20 minutes. The room was clean, the Ac was brand new and the jacuzzi was nice and relaxing. I'm somewhat a germaphobe and I filled the tub and ram jets to get gunk out before I bathed and saw that there was none which was surprising and made me happy! We were in the back and it was quiet. We heard nothing. Only issue was doggie areas needed mowing but we were happy our dogs could come with us! Overall not a bad stay.

We decided to travel to Eureka a few days before booking this trip during the week of spring break. They had rooms, we were able to take our dogs for a very small fee and we had no issues with the room!

The hotel staff is extremely professional and courteous. They are eager to answer any question and address any need. I have stayed multiple times at this location and will always stay here when visiting Eureka Springs, Arkansas.

There are lots of places to stay in Eureka Springs, but this one is centrally located, yet quiet and restful. Breakfast wasn't included, but the wi fi was great and the on sight restaurant had a varied menu with good food.

Great place to stay. Wished I would have known about Landry services. Food was pricy! 35 for 2 people to eat breakfast of French toast and omelette. Lunch was grilled cheese and chicken tenders and it was 45!

Outstanding staff! Restaurant provided great food and wonderful service. Randy & Terri helped plan and go over every detail of an upcoming event scheduled. Location is perfect. We saw eagles every day. Cardinals were feeding every morning. In the evenings the deer would come graze on the lawn. Great way to end every day!

Very disappointed in our room. Since this is a pet friendly hotel I asked for a room that had not housed animals due to allergies. The front desk clerk said they deep clean after each stay so room should be ok. Asked her what they do for deep cleaning and she stated that she didn't know because she is not a housekeeper! The room she put us in had large dirty cobwebs along the ceiling right above the tv! Those cobwebs had been there for a while. I would say their standards for cleaning and well below Covid basic cleaning standards! Showed clerk a picture of the cobwebs and she just kind of shrugged and said she would let housekeeping know. If you stay in room 208 I will bet the cobwebs are still there!

We booked a block of rooms for my sons wedding, Margie at the front desk was such a big help to us. Rooms were clean, nice decor, easy access to everything we did while there. Price was great & I got a good nights sleep. Breakfast at the restaurant was good also. I will be staying there next time I go!

From beginning to end, making the reservations with Conner, to cracking jokes with maintenance, to checking out, this Best Western experience was both accommodating and pleasant. The rooms were clean and fresh. I locked myself out of my room at midnight and they quickly responded. I was grateful sue to being in pajamas and barefoot. Would recommend, and stay again.

Clean rooms, comfy beds, good internet. I liked the two chairs and table so me and my wife had a place to sit and watch tv with the table for drinks and snacks. it was a quiet hotel with not hearing your neighbors next door was nice. :-)

If you get to Eureka Springs, Arkansas you should stay here. It's like home away from home. Nicest staff around!! And the home style cooking at Myrtie Mae's can't be beat!! The rooms are so well maintained and the conference rooms are beautiful!!

We had our wedding reception at the Best Western Inn of the Ozarks in November 2020. Terri is the person who manages the wedding reception operation for the hotel. She was wonderful. She was knowledgeable about every aspect of giving a wedding. She didn't push but made recommendations and provided alternatives to make our wedding just what we wanted. She was always available and never failed to answer our calls or return them if she wasn't immediately available. She made the conference center into a lovely wedding reception venue for us. We had a few requests that were not the usual way they did things at a wedding, but Terri discussed our requests with the chef and serving staff and they made the wedding happen as we wanted it. We would also like to commend the chef and serving staff. The food was very good, with a good selection of foods, and it was served hot. The serving staff was pleasant and responsive to us and our guests but were never intrusive. All in all, a wonderful experience and a beautiful wedding.

We went for my daughter's wedding reception. It was an exceptional stay, we enjoyed the food and our stay, we couldn't have asked for a better experience. Terry Paris worked hard to make our daughter's wedding reception one to always remember, we all had a great time.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We're always happy to hear back from guests. Congratulations on your daughters wedding. I will pass your compliments on to the team and Terri Paris also.

I stay here everytime I come to this area. I love the rooms, as well as the atmosphere of the whole town. The rooms are great, with plenty of room to get comfortable. I've stayed here twice, and not had any complaints. Clean room, with semi private balcony. Paid a little extra for a jacuzzi tub, and was not disappointed.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We hope to see you again soon.

We stayed only one night but enjoyed our visit. Check in was pleasant and the room was very clean and it was quiet. We stayed here before several years ago and it's still a quality place. We would recommend.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. We hope you get the chance to come visit again in the near future.

I recommend this hotel. The staff has a friendly, positive attitude and is very knowledgeable of the area. The room was clean, the bed was a comfortable king side bed with spacious interior. It is within walking distance to a lot of restaurants and shops

Excellent value for the area. Of course while staying in eureka, a cabin would be the best way to go, however if you can't find a cabin, this hotel should be your top option. Great value, excellent restaurant downstairs, the staff was wonderful. The location is perfect. You can walk to the historic down town. It's less than a 15min walk.

Absolutely great view if you get a backside room. The Value was excellent. Close to town, town trolleys, hiking/biking trails, shopping, historic downtown restaurants. Offering inside dining. well worth the drive!

We stayed at the Best Western Inn of the Ozarks primarily based on a very good room rate. When we arrived we found that our expectations were exceeded by far. The grounds were well kept, the room was clean and comfortable, and the restaurant had really good food. The staff were all very polite and professional. I highly recommend the Best Western Inn of the Ozarks.

Hotel staff was great. The rooms were clean. When the hot water went out to the water heater failing in our building, we were quickly relocated to another room. The decor is a little dated and the in-house laundry left some to be desired.

The hotel was clean. Had a great pool and game room area. Had a good restaurant. Price a little more than I like to pay. Excellent service at the hotel and restaurant. Close to downtown Eureka Springs.

Clean, comfortable room at great price. Good location. Big hotel. Ask for a first floor room. The hotel is showing its age a bit and could use a little updating.Great staff. Restaurant and guest laundry on site. Very good stay.

Great clean, quiet place to stay. Great restaurant on site Myrtie Maes which is awesome. Close to everything! Breakfast is not included in the overnight stay price but very good choices in the restaurant.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thanks for the 5 star review! We hope to see you again soon.

We just checked out yesterday, after a 7 night stay. This is our hotel of choice when we are in Eureka Springs. The rooms are really good size, nice and clean. We always pick a hot tub room so we can relax after our day. The amenities are a big plus, there is a pool with a little waterfall with lots of seating around. At night they play a movie poolside and you can lounge in the pool and watch it or even just pull up a lounge chair and watch, it's played on a large projection screen. There is also a game room, we played a little game of putt putt golf every night. There is also ping pong, bean bag toss, air hockey and pool tables. The staff is amazing, anything we needed we could just walk to the office or call and they would give them to us. The beds are very comfortable, pillows are very soft, we actually got extras because we knew they were very soft. We also took our 9 year old dog and she was very welcomed there. There are areas you can take your pet to walk them, and when we did that we found a basketball court that we didnt even know about. There is a trolley stop right in front of the hotel that can take you all over Eureka Springs and you can buy the passes up front in the office. We will definitely be staying there again!

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Wow!! Thank you for taking the time to leave such a fantastic review of our hotel! We appreciate your kind words very much. We look forward to seeing you and your family on your next visit to Eureka Springs!

This place was awesome. The hot tub in the room was amazing. There was plenty to do there. The onsite restaurant was inviting. The swimming pool was deep and chilly which was perfect with the waterfall. The free internet was fast. The cable TV channel selection was huge. The movie at the pool at sunset with the sounds of summer was relaxing and reminded me of being a kid. Finally, the upstairs miniature golf hut was really nice amenity. Playing 9 holes for free! They had a pool table and a ping pong table. The only bad thing was one pool table, couple video games, and skee ball game were all out of order but that was OK. Looking through the chain link fence wall we saw a lady deer and her fawn in between the pine trees literally only 10 feet from the pool and miniature golf hut. If you want some great memories, I highly recommend staying here. I know I will again!!

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thank you for the review! We are excited to hear you fully enjoyed your experience at our hotel! We hope to see you and your family again soon.

It is an older property but well kept up and clean as any I have seen. The rooms are huge, much large than more modern facilities. Did not use restaurant. There was a nice pool area, though again we did not use it.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thanks for taking the time to leave a review. We are happy you enjoyed your experience, please come back and see us again!

We enjoyed a two night stay this week. Our windows had a peaceful view of the woods. It was QUIET and cool in the room. Slept peacefully all night. The room was larger than most chain hotel rooms, and also had a jetted tub.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thanks for your review! We are so glad you enjoyed your stay with us and your room. We look forward to seeing you again in the future!

We were there to ride our motorcycles in the area and had brought our dog along. The hotel is very pet friendly and reasonable with their pet deposit. There was plenty of parking for the truck, trailer, and motorcycles as well. The staff demonstrated traditional southern hospitality and was very welcoming.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
We are happy to hear you enjoyed your stay with us. We hope to see you on your next ride through Eureka Springs!

This is the first Best Western that I stayed in that offered no type of free breakfast. No elevator and that makes it hard on elderly people. Do not pay the extra for the balcony room because that was a joke. The outside appearance of the hotel does not look like the picture on the internet at all.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
I apologize that your experience did not meet expectations. We try our best to advise all guests that we do not have elevators when booking with us so we are able to accommodate everyone. We hope you will come back and give us another chance in the future.

The Best western Inn of the Ozarks was a wonderful place to spend our vacation. The staff was super friendly and welcoming. The extra amenities like the movies at the pool, and the miniature golf in the game room were such a wonderful way to spend our down time! We enjoyed our time at the motel as much as we enjoyed shopping and sight seeing about town. The room was clean and the beds were really comfy! We felt safe spending our vacation here amidst the pandemic of 2020. The staff were very friendly and welcoming to us as well as our little dog, who also enjoyed her stay! We cannot wait to return to the Best Western Inn of the Ozarks the next time we visit Eureka Springs! And would highly recommend this hotel to anyone looking for a friendly, clean, and fun place to take your family!

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Wow, thank you for your wonderful review! We appreciate the kind words, and so happy to hear you enjoyed your stay. We look forward to your next visit!!

If you need a roll-in shower I would recommend this hotel and room type. The shower head extension was long enough to use if you have to sit on the bench. Pressure was sufficient. Room was large enough to maneuver. TV rotates to watch in any part of the room. Beds were comfortable. Wi-fi fast. Pool very nice especially for little ones, goes from 2ft to 8 ft. The only small negative is we were in the pool at 11:00 and not a lot of sun in deeper area so it was a little cool.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thank you for the great review! We are happy to hear you enjoyed your stay and your room! We look forward to you visiting us again in the future.

The rec room, pool, and movie night was an added bonus. Friendly staff and a very good restaurant. Had putt putt golf, bean bag toss, ping pong, pool tables and every night had a new movie you can watch from the pool.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We love that our guests enjoy the recreation center on property and poolside movie nights! Glad you enjoyed your getaway!

This Best Western is our 'go to' stop for our car club each year. Amenities/price make it the best option. This is our fourth time here. I'd describe it as a mid-level motel, I normally don't like "Motels", but for the car club, this place works well. For a "motel" it is always quiet.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to leave a review. We enjoy the car groups that visit us each year.. We look forward to seeing you next time!

Very friendly people, descent rooms, relatively quiet, restaurant was good and prices are very reasonable. Waitress at dinner could have used some help, service was slow but she was very friendly. Nice pool and nice game area. Pet friendly for $10 per night was also very reasonable. Only reason I gave 4 stars instead of 5 is because I paid extra for a balcony room and it turned out to be a "semi-private" balcony (see picture) which was very inconvenient when you want privacy or have a dog that likes to run like we do. Overall very much worth the money.

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thanks for the review! I am sorry you weren't informed at the time of your booking that some of our balcony rooms are "semi-private;" we try to inform all guests when they make their reservation. We do offer some rooms that come with a private balcony. Please give us a call directly next time and hopefully we can find a room that would suit you and your dogs needs!

Front desk staff was very accommodating. Apparently I booked two rooms inadvertently but they were quick to resolve the issue with no questions asked. Staff was also helpful with recommendations for restaurants and getting around town. Rooms were clean and well stocked. Game room was a really nice touch and the pool was nice. My teenagers even had fun there! Since we were there during COVID, they were extremely conscious about taking precautions. Great value! Only thing I would change would be to have a designated smoking area away from the entrance. I had to walk through a cloud of smoke twice. Highly recommend!!

Margie Tovey, Revenue Management at Best Western Inn of the Ozarks, responded to this review
Thanks for your great review! We have been taking extra measures to maintain the safety of our guests as well as employees during this pandemic. I do want to apologize regarding the smoking issue you encountered, I will pass your concerns to management. We do hope you will stay with us again in the future!

If you are looking for a hotel to have a relaxing stay or have any allergies. I would not recommend this hotel. My wife has severe allergies and had to remain in a mask the whole time we were there. She even had to sleep in one. If you are looking for a hotel to drink, smoke and cut up - this one is for you.

This was the first stop of our vacation and it was a clean and nice hotel. They have a lot of things to do while we were there. Like Put Put, Game Room, Play pool, swim, hot tub. They have a dinning room that serves breakfast ( which was wonderful) and supper.

The pool, miniature golf and arcade games for the kids was great and entertaining for everyone in the family. Pool was clean and big. Rooms were nice. Very close to town and other stores and attractions.

Clean, large property with a beautiful pool big enough to accommodate lots of people! The setting in relaxing especially when the sun sets. Love the game room for the kids. Can definitely keeps kids busy here. The restaurant serves homestyle food and both breakfast and dinner were delicious. Second time staying here and will be back again and again.

We truly enjoyed our stay at the Best Western Inn of the Ozarks! From Justin reserving our stay, to the ladies at the front desk to housekeeping to maintenance, everyone was very friendly and respectful of the distancing and cleaning. The pool area was well maintained and clean.

Tamara at the front desk was very professional and helpful. Especially when I accidentally erased my door keys with my magnetic phone case, she programmed cards up and then transported me via golf cart back to the building where my room was. Which I'm very appreciative of seeing the heat was intense that day.

We have stayed at this particular hotel a couple times before. But this time wasn't a very pleasant stay. TV remote didn't work.. they changed out the remote.. still didn't work. It was the TV that didn't work finally they did change it. No maid service.. And the restaurant food was awful this time. We have always enjoyed this place. but not sure we will go back there again.

Our large family (8) really enjoyed this hotel. Everyone was friendly and helpful. Our room was perfect for our tribe. The beds were comfortable. The hotel has free/cheap activities for kids. Our kids, the little ones and grown ones, enjoyed swimming in the pool, playing miniature golf (free), watching the movie pool side (free), and being able to play pool in the game room. We will definitely return. The only negative is there is no free breakfast.

We are planning on staying again next year. The rooms were clean, everything in good working order. Beds were too comfortable we did not want to get up! Cleaning staff was top notch. Check out was simple and they gave me both hard copies as well as sent email copies for our town records. Great place to stay.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scoring review. We appreciate your taking the time to send it. We hope you and your family stay heathy during this time. We hope to see you back again soon. Margie

Was there for an EMS Conference, the bed were comfy, the room was clean, the staff were very very professional and quick, we didn't go to Resturant this year, but we have in the past, they are very good and reasonably priced ...We had a wonderful time

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for a fantastic review, Susan! We look forward to seeing you at next year's conference, if not sooner!!

We stayed here one night on the way to Missouri. Asked for a ground level remodeled room. That's exactly what we got. Beds were marvelous. Room was redone very nicely. We were on the back side facing the woods. Beautiful view. Love the area. We'll be back.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Good morning, I apologize for not responding to you sooner. Thank you for taking the time to send us a review. We will be looking forward to your return. Take care and be healthy. Margie

BW Inn of the Ozarks has become our go to place to stay when in town. (3 times in the past 9 months, 4th stay already scheduled for May) The staff, rooms, and amenities coupled with the convenience and quality of the restaurant I believe all make for the best value in town.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Wow! Thank you for your loyalty to our Best Western and for the awesome review! We can't wait to see you and your family in May!!

Awesome hotel to stay at. Very clean, friendly staff. Room decor great, comfee beds and lines. Great hot tub. Myrtie Maes which is in the hotel lobby is a most awesome place to eat. We will be staying here again.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thanks for the great review! Very happy to hear you enjoyed a few of our amenities, too! We look forward to your next stay here at Inn of the Ozarks!

Enjoyed our stay here during new years week. Clean room. Top rated breakfast restaurant and friendly staff. Bed was the best Ive had in a motel in quite a while. Note that all attractions in town are closed but downtown shopping was not crowded. Will for sure utilize this hotel on our next trip to the area.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thanks for taking the time to leave a review! We look forward to your next visit to Eureka Springs!

Hotel was clean and pretty and staff was very friendly. The restaurant was wonderful, great food and service. The salad bar was so beautiful that my husband took a picture of it. It was all decorated during the Christmas holiday with Christmas music playing. We felt like we in a luxury hotel.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your awesome review! We hope you will come back and see us again very soon!!

We chose this hotel because of the price and location. The Inn turned out to be a diamond. The room was spacious, clean and well maintained. We had requested a room with a view and were presented a wonderful unobstructed view of the surrounding mountain forest.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thanks for the great review! Happy to hear you enjoyed your stay here at Inn of the Ozarks! We look forward to seeing you next time!

Visible roof leak in our double queen suite. The showerhead was not adjustable. Beds are old. We moved a table to play games and there was food under the nearby chair from previous people. The absolute best thing about the entire visit was the resturant.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I am so sorry that you had such an experience during your stay. I appreciate your review so we can address these issues right away. Please come back and see us again in the future to give us another chance to show you a better time.

The little cottage I stayed in was clean and comfortable. Check In, Restaurant and cleaning staff was friendly and helpful. The property was neat and clean.We ate breakfast and supper at the restaurant and the food was very good. We asked around and was told that the Restaurant was a town favorite. I would recommend this BW Inn!

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review! We look forward to seeing you and your family again soon!

Nice, clean hotel not far from downtown Eureka. There is no evening trolley service, but since it's so close to downtown Eureka you won't have to drive far. Our room came with breakfast the next day which was pretty good. Will stay again!

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying with us at Inn of the Ozarks! We are so glad you enjoyed your stay. Unfortunately, the city trolley system is seasonal and doesn't run as often in December as it does in the spring/summer time.

The staff was friendly & very accommodating. The hotel has a nice restaurant with a full menu, as well as buffet options, and the wait staff was attentive. Our room had all the amenities we needed. In addition, our friends asked for a couple of extra chairs & the desk clerk was quick to respond & bring them.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for your review. We're so happy you enjoyed yourself. Please come back and see us again soon.

Typical Best western little older rooms but they are large with comfortable bed. Several buildings so little spread out but equals quiet location. Thought we could walk down to old town area but steep hill down so not easy. Would stay here again.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to leave a review of our hotel! We are glad you enjoyed your stay and look forward to your next visit to Eureka Springs!

Great place to stay. This was our fourth stay and all have been great. Breakfast is exceptional and servers are efficient and keep the coffee flowing.. We were greeted as old friends. The best vegetable soup have ever eaten.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review of our hotel and restaurant, Myrtie Mae's! We look forward to seeing you next time!

Very nice for an older property. Room was clean and fresh, no odors. Beds had nice linens and VERY comfortable mattresses. Newer carpet, but older furniture, our chair upholstery was pretty tattered. Bathrooms look very new and nice. Nice landscaping with many tall pine trees. Noise level OK, had some odd creaking / clicking noises above the bath area and road noise does leak in around the doors. No free breakfast, was not offered any discount for on site restaurant. Good stay for the price.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the detailed review of Best Western Inn of the Ozarks! We are happy to hear you enjoyed your stay with us and hope to see you and your family again soon!

Tjis is a very nice hotel with most guest rooms away from the road so road noise is minimal. The hot tub is very small but nice as it was cool out ...the pool was closed. We didnt eat at the restaurant but it appeared very busy...if you stay here we recommend you get a room away from the restaurant so you dont hear the constant noise of doors and car locks. Beautiful views in the back of the hotel

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to leave a review of your stay! Due to the cold snaps, we did have to close our pool for season in October of this year, but it will open back up next summer! Hopefully you can come back and see us again for a chance to relax in the pool!

Couldn't be more pleased with our stay at Inn of the Ozarks. Beautiful property, well appointed rooms, amazing staff willing to go above and beyond! The on-site restaurant provides a nice variety and everyone was impressed with what they had to eat as well as the value provided. Highly recommend staying here.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the detailed review of our hotel and restaurant! We are happy you enjoyed your stay with us, and look forward to seeing you in the future!

This hotel has always been a great place to stay. Clean, comfortable & a excellent restaurant. Breakfast has everything you could want done well. For lunch or dinner the amazing soup & salad bar is the best I have ever seen. The soups are delicious so are we he muffins. Plus lots of salad options which are kept fresh. Also the Fried Chicken is yummy. And the hotel takes pets! Location is central to everything

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the awesome 5 star review! We hope to see you and your family in the future!!

I am leaving a review for the Inn of the Ozarks Conference Center. I didn't stay at the hotel, I attended a conference here at the Conference Center. The Conference Center was very clean and taking care of really well. We had breakfast, lunch and dinner there and it was excellent. The entire staff was accommodating, friendly and really seemed to enjoy having us. This is a great place to hold a business conference.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to leave a review on our Convention Center! Our staff works diligently to ensure each and every event held here is a success.

One of the best stays in a hotel I have ever had.The staff was wonderful the food was great and the service was second to none. The property beautiful . The room was huge loved it. Did I mention the staff they took great care of all my needs very friendly and helpful

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thanks for your kind review! We hope to see you again soon!

Okay, it's a hotel. It's the staff that sets it apart from other hotels. Friendly, and more that willing to insure your stay is enjoyable. The bed was very comfortable, and the room was nice and clean.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. I will be sure to pass on your compliments to the entire staff. Please come back and see us again soon.

I have stayed at this hotel a number of times. The staff is great and the location is great. Always such a nice time. This is also a great hotel for business meetings. The convention center is really nice.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your high score review. We enjoyed having your group stay with us. We hope to see you all back again in 2 years. Feel free to contact me directly if you want to visit us sooner.

Over the years I have stayed at a lot of hotel. I will have to say that this in one of my top two places to stay hands down. Everything was top notch in all aspects, would highly recommend staying here!

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the high praises. We hope you will come back and stay with us next time you're in Eureka Springs.

My husband and I visited this restaurant after our hotel recommended it. The fried chicken was the best I've ever had! Thank you Randy! Our waitress was awesome! She was so nice and was a hoot the whole time. Thank you Rhonda for a great experience.

This place never fails me!! Its good all the way around for the price.. The rooms are always clean. The convention center is a hot spot for your meetings. Randy has a great crew working all the time!!

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thanks for an awesome review, Charles! We look forward to your next stay here!!

This is the second time we stayed at this hotel and would definitely stay here again if we are in this area. Nice, quiet, clean room, excellent shower and hot water. Farmers market across street, bought a few local veggies. We did not have any problems at all.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to leave such a nice review! We are glad you enjoyed your experience here at Best Western Inn of the Ozarks! We do hope to see you again!

Your first impression of the grounds and lobby is immaculate, the king and queen suites are so comfortable and the restaurant is delicious. Best Western Inn of the Ozarks is the best value and best hotel in Eureka Springs

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review! Our employees work hard every day to ensure the hotel and grounds stays clean to keep wonderful guests like you coming back!

My husband and I stayed at the hotel in October while on vacation. The staff was very helpful and recommended a room with a balcony overlooking a wooded area. The room was large, clean and well maintained. The game area was an unexpected bonus and lots of fun. We would stay there again.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
We appreciate your feedback and hope you and your family will be back again soon!!

We stayed here while attending the Corvette Weekend. I'm pretty picky about where I stay and I could not be more pleased with this place! Room was spotless clean, bed was comfortable, staff was extremely friendly & location is great! There's a restaurant on site. Food is okay. Nothing to complain about. If you're looking for a place to stay, this is it!

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
What a wonderful review! We are glad you enjoyed your stay with us, and hope to see you again soon!

This is a great hotel for motorcyclists, biker friendly, very clean rooms. Highly recommend. As a HOG member there is a discount even during the rally. Eureka Springs Arkansas is a great little town, very friendly. Hotel staff went out of their way to accommodate.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
We appreciate you taking the time to leave such a nice review! We hope to see you for next years BBB Rally!

My wife and I came down to Eureka Springs for the 29th annual Corvette weekend. The hotel was very clean, the food was very good, all in all an excellent weekend there. We have made our reservations there for next year, really looking forward to the visit. The only negative thing I could say was, the restaurant opened at 7 o'clock and we had to be someplace at 7:30 so we couldn't take advantage of the morning breakfast. Other than that, excellent day.

Nice property. Spread out with parking for trailers etc. Beautiful back drop trees, green hills. The pool area is great with plenty of tables, chairs and loungers. There is also game area for the kids. The restaurant on the property is quite good and offers complementary coffee to hotel guest. Front desk was quick and easy with information on the local area.

My stay at the Best Western in in Eureka Springs was great. The food at the restaurant was second to none. The staff is friendly and knowledgeable and the over all experience makes you want to stay for a little while longer. The rooms are very clean and quite comfortable. The hotel is very well maintained. I would recommend it if you are in the Eureka Springs area.

We ent for BBB this past weekend. Great staff and great people staying in the hotel with us! This was our 3rd time staying here and we booked rooms for next year as well. Room was spacious and clean. You Can sit out by the wheel and relax as well.

Personnel were geat and very helpful. Area was very quiet and peaceful. Room was very clean. Pool was still open and clean. Great location right on Highway 62. Hot tub area was clean. All the trees made it very pleasant.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to review our hotel! We are glad you enjoyed your stay here and was able to take some time to relax in the pool and hot tub area!

Nice place no free breakfast kind of pricey. Great location and very clean but if you are a budget vacationer you might need to look at some place not so expensive. I book just because this was a group trip and I had no choice

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to review our hotel, we appreciate all feedback! We hope you will come back and give us another chance next time you visit Eureka Springs!

I've stayed at this hotel at least a dozen times in the last 12 months and never been disappointed with anything. The game area, pool with swim-in movies, attractive grounds and consistently clean - really clean - rooms have made each and every visit a real pleasure.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your excellent review! We enjoy hearing how much our guests love our hotel!! We look forward to seeing you again when you return to Eureka Springs!

I was extremely satisfied with my stay here and hope to come back. The bed was to die for and I plan on getting a mattress just like it if possible. I did not want to leave cause I slept so well. The only complaint if you want to call it that is that the nightstand was a tad too small.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review! We are happy to hear you had a comfortable stay at Best Western Inn of the Ozarks! We certainly hope next time you're in Eureka Springs you will come back and see us!

This is a very nice hotel, and is staffed with wonderful people. The property has many amenities, and yet is very convenient to all that Eureka Springs has to offer. The restaurant is very good, and the breakfast is excellent.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the wonderful review of our hotel! We are delighted you had such a great time during your stay and we look forward to seeing you next time you visit Eureka Springs!!

price was reasonable, staff was friendly. Upstairs was very narrow and difficult to get up and down with bags. Room smelled terrible (musty). States dog friendly but their are only a handful of very small spots where you can walk your dog.

We had a group staying at the Inn of the Ozarks. Our rooms were clean, neat and very comfortable. Service was quick and accommodating. The restaurant served a very good breakfast with a friendly wait staff.

Rooms are large and very clean. The staff was excellent, very accommodating and friendly. The full service restaurant was excellent. Great wait staff and the salad / fruit bar was beautiful and delicious.

This is a expansive motel that has great spacious rooms. The rooms are emaculate with TV, refrigerator, microwave oven, coffee maker, desk, hair dryer and two large comfy chairs. The grounds are great with pool and even a basketball court. There is a restaurant on the premises. However, the motel does not provide a free hot breakfast. There is plenty of parking so there is no problem of trying to find a place..

This hotel was an unexpected surprise. Eureka Springs was a side trip that was unplanned. We had no hotel reservations. Best Western had a vacancy and the price was very reasonable. The Room was nice and clean. But the highlight of my stay was the restaurant inside the hotel. The most excellent food great salad bar. The wait staff was top notch. One waiters in particular I cannot remember her name, had been there since 1983 and she was priceless. This Best Western is definitely the place to stay in Eureka Springs. We are going to go back. We are planning another trip within the next year

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for such a kind review. Reservations are always a good idea but we welcome walk-ins any day of the week. We do have several waitresses that have been here for a long time. I will pass on your compliment to the restaurant manager. Please be sure to call us directly when you're ready to come back and visit us.

Excellent, clean, quiet location. Close to downtown.as a local trolley stop. Easy access to lots of things to do. I would definitely stay here again. Also, has a stand alone restaurant available on site. Restaurant has very good food and good service.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us the high scoring review. We hope to see you back again soon.

The hotel is made up of several buildings, and we have stayed in 2 of them. Very nice. Also a wonderful conference center. All the workers there are pleasant & helpful. The restaurant is very good, and wonderfully priced.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. If you remember to mention it when you return we can make sure we put you in one of the other buildings you haven't been in yet. That way you can try them all. See you again soon.

Folks are very nice here. Motel including my room was very clean. Beds and linens are very clean and in good shape. Although this was a personal trip rather my normal business trip, I tend to rate motels on whether I would take my family there or not. This facility definitely is a place I would feel comfortable taking my family too, knowing they can receive a clean comfortable room. My next trip to Eureka Springs will be here.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for such a rave review. We look forward to your returning. Hopefully you will bring your family to visit also.

Drove 14 hours straight on business. Maid staff were rude and WILL NOT let you sleep despite declining maid service every way the hotel gives you. Do not disturb signs are useless, maids will attempt to enter your room anyway while your in bed and knock and when you don't answer they will then call. Felt almost harassed by maids. If your looking for rest, you won't get it at this location. Mangers were sympathetic to our complaints but we left 3 days early because of the constant bothering from maid service. Great location, easy in and out which is convenient for business trips.

Great ride to the Ozarks. Best Western was exactly the right place to stay. One of our group had a birthday while we were there and was treated to a special desert in the restaurant. We'll definitely stay here again.

This is a nice hotel and a good value. The rooms are spacious and the hotel staff very friendly. Nice pool and hot tub, also there is a basketball court. Rooms are a bit "fragrant" to mask the smell of former smoking rooms, I think, so if strong fragrance allergy is an issue I would avoid this hotel. The hotel restaurant is very good. Close to downtown.

It was a great place to stay. It would be great for a family reunion everything you need to entertain children of all ages. We had alot of fun even when it rained. Will come back and stay here. Great pool and other games and a great place under game room to just hang out oh the show movies in pool area at night.

Great being in the woods and in a hotel at the same time. Room great except for fragrance when I arrived(allergies). Told housekeeping next day, it went away.The lighting in room could be better, but no problem unless you want to read a book, etc.Good restaurant, great service. I'd stay again in fragrance free room.

After staying in a few different hotel options during our journeys to Eureka Springs, The Best Western of The Ozarks is by far the family favorite! The hotel's location is perfect for anyone staying in the area, plus it has great value for the price. Check in went smoothly, as the desk lady was polite and courteous, as well as the rest of the hotel's staff. The lobby was also very nice. The room was clean, spacious, and the beds were very comfortable. The bathroom was spotless, and not tightly crowded like most hotels.The room was complete with a nice balcony in which you can sit and enjoy the fresh air. There was a very nice pool, with a nightly movie showing, a game room, and even a mini golf course. A popular in house restaurant is also located on the property near the lobby. Best Hotel in Little Eureka Springs!

Nice pool & game room for the kids, breakfast at motel was good. Slept great and also had places to put motorcycle under cover in case of storms. Had lots of seating around pool, so that was nice to hang out for our group.

We love this place! Located close to town and the trolley will stop there if you don't want to drive, you can just ride the trolley. Room was clean and neat. Awesome outdoor swimming pool with a waterfall and in the evening they have a family friendly movie playing that you can watch from the pool area. Plenty of seating around the pool and some plants/flowers. The only thing we didn't like is that the pool area closes at 10pm. We would like to have stayed there longer just to relax, look at the pool and listen to the bug night sounds. We didn't want to swim, just relax. There is also a game room and a place with tables that you can sit out at night. Hot tub also that closes at 10pm.

We chose this property for our stay because we have enjoyed it several times in past years. The room was clean and comfortable (the beds are so nice!). The staff is friendly and efficient and the restaurant on the property is always a great experience.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the 5 out of 5 review. We appreciate your taking the time to let us know how your stay was. We hope you will get the chance to come back and see us again soon.

They are in process of updating and it shows. Good customer service. Gals at front desk recognized our Diamond Elite status with BW rewards. They have a small area with a tiny miniature golf area, air hockey, pool , the ski balll was down . And a couple of other things didn't work but was fun none the least . A pretty pool . Hot tub needed cleaning.. there was a family reunion going on and some unattended loud kiddos . They have a movie that plays at the pool in the evening. No free breakfast, there is a restaurant on site . Food is ok, not spectacular. I would like to see them give a discount to hotel guests . There is a trolley stop on property so you don't have to drive downtown and try and find parking. The King Jacuzzi was nice, not fantastic. But clean! The air conditioning was having trouble staying regulated . The WiFi is not great but worked occasionally. Our room faced the woods and is a pretty view. I would say it's a little better than a standard BW but not a BW plus . I would stay there again as long as the customer service recognition for our Elite rewards and we were upgraded. You have to remember Eureka Springs has a very high tax rate .

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for taking the time to send us such a detailed review of your stay. I am sorry that it was a little less than perfect. I will have maintenance look into the issues you mentioned as soon as possible. We hope to see you again when you're in town.

Call ahead and get someone in sales to assist you with your reunion. They will block rooms and give you a fair rate. They will also assist you with suggestions for using other venues on their campus. Best Western Inn of the Ozark is in a great location in Eureka Springs, AR.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scoring review. We appreciate the kind words about our property and staff. We're always happy to assist you with what ever reason your group is coming to Eureka Springs. Please come back and see us again soon.

This hotel has an awesome pool & outdoor arcade area: pool tables, ping pong, mini-putt putt golf, etc. Plenty to keep busy kids happy. In the evening they pulled down a screen and showed a movie that you could watch from the pool area. Would be a wonderful hotel location for a family reunion.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. We're glad you enjoyed the many amenities we have to offer. Just let us know if you want to book a family reunion. We hope to see you again when you're in Eureka Springs.

My niece just got married there yesterday. We stayed there for two nights. The rooms were clean and the beds were very soft. The view from my room was spectacular. The only complaint I could possibly think of is the fact that the AC unit was acting strange. The second night is in the working fine and we slept much better.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I am glad that the issue with the a/c did not cause you any other issues. Please come back and see us again soon.

A clean, comfortable place to stay. The staff is very helpful in directing you how to get around town. The only drawback is that they are on the outer edge of town so if you plan on doing anything downtown you'll need to either drive (not recommended due to lack of parking) or take the trolley (reasonably priced for an all day pass - very much worth it). The staff helped us get what we needed to ride the trolley and ensured we knew which line take and stop to get off when we wanted to return to the hotel. I would stay here again for sure. Be prepared they do NOT offer a complimentary breakfast and the restaurant onsite (Myrtie May's or something like that) is not a gluten free friendly place - the staff at the restaurant was rude when I asked questions. This is not a reflection of the hotel itself which is great the four stars is because when we booked it we thought it had a complementary breakfast. We were disappointed to find out it didn't so we weren't prepared for breakfast since I can't eat at the restaurant onsite.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us your review. I am sorry that your experience in Myrtie Mae's was less than perfect. I will pass on your comments to the restaurant and kitchen managers to review. Please come back and stay with us again when you're in Eureka Springs.

Our room was fairly nice and roomy but the AC needed a little repair but worked well enough.. The food we ate was really good but the staff at this hotel was very good. Helpful to any our needs and very fun and freindly. We will stay here again any time we would go back to Eureka Springs.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the very kind review. We always like hearing that our guests enjoyed their stay and we look forward to you're returning to see us again.

Not a bad place at all. Very average hotel. It was clean and updated. The only issue was the room smelled musty. The pool was clean and plenty big. Nice lawn chairs and there was an outdoor covered play area with games.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of your stay with us. I will pass on your comment about the musty smell to our housekeeping manager to address. We hope to see you next time you're in Eureka Springs.

Describe the service you experienced - Awesome Tell us how you liked the room - Great Talk about the location & amenities- Nothing was closed/out of service Say what you liked best & least - room and area for group visiting/congregating

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the 5 star review. We enjoyed having your group stay with us. We love seeing all the different colored motorcycles. We hope your group will come back and stay with us again.

The Fried Chicken in the resturant was the best I've ever tasted and that includes several visits to the world famous Willie Mae's Scotch House in New Orleans, LA. It is a must try for all who visits the Eureka Springs, Arkansas area.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the rave review. Our fried chicken is Myrtie Mae's original recipe and it is our signature dish. We hope to see you again when you're in Eureka Springs.

King room - was very large, nice sitting area to read, room was located facing the trees and away from pool and very quiet. Hotel has a full restaurant, not the normal BW breakfast/coffee area as we normally have. Will make reservations for the fall and request same room/area.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scoring review. We look forward to seeing you again in the fall.

very clean. nice place. are you kidding me? 200 characters minimum? I said what I want to say, shortly and succinctly, and now I am typing to meet this minimum character requirement. unbelievable. almost done. bingo

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us your review. I will look into the character minimum. I was not aware of it. We hope to see you back again when you're in Eureka Springs.

We had a 25 person motorcycle group on a holiday weekend. A very friendly accommodating staff. Very clean room and facility overall. Very comfortable bed. Restaurant was a little slow but not terrible. Only bad experience for me personally was keys stopped working and it took desk staff 3 tries to activate again.

It's the best hotel I've stayed at! I'm not just saying that because I work here! The rooms are always very clean, it's a comfortable place to relax after a long day on the road or after work! I recommend others to definitely stay here!

The staff, property and amenities are top notch. Margie and her staff always go out of their way to assist with our stay and are very friendly. We love to be able to sit out on the balcony and we appreciate being able to stay at such a nice, clean property with our fur babies.

Had an enjoyable stay. Would stay here again if back in the Eureka Springs area. The property is a little dated but this is on par with the other properties in the area. Eureka Springs is like a step back in time. Only minor complaint is the guests above stomping in running around their room at 6am. A call to the front desk rectified the situation.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of your stay with us. I am sorry that you had an issue with the guests above you. Please come back and see us again when you're in Eureka Springs.

There are quite a few quality hotels in Eureka Springs. This is one of the best. Well maintained, clean rooms - and I mean CLEAN, good restaurant, nice setting, easy access from a main road but not at all noisy, clean pool with swim-in movies, game pavilion - fun for the whole family. One of the best.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the kind review. We pride ourselves in keeping a high standard in all areas. We hope you'll come back and see us again when you're in town.

The hotel is absolutely beautiful and the staff are friendly. The onsite restaurant is reasonable and the food is delicious. We did not take advantage of all amenities since it was a spur of the moment trip but we are looking forward to our next visit!

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. We are excited to have the weather change. We're just about to open our pool and the game center should be ready soon as well. See you on your next visit.

Overall the hotel is very nice, the staff is very professional and the rooms are very clean with all of the amenities that anyone would use. The only drawback is the on site restaurant very limited food for Vegetarian. Also the menu doesn't reflect that wine may be serve with dinner, even though it is available.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I am sorry the you didn't know about our wine selections. We do put a beer and wine list on the tables before the dinner service starts at 4pm. I will pass on your comment about the vegetarian choices on our menu to the Head Chef.

This sprawling property set in a quaint ozarks town is held together only by the dedication of its staff. The structures are old and crappy. My unit had walls of an indescribable color I can best describe as puce. A hideous green yellow color. The floor was covered with brown swirled carpet that added to the dirty sock smell that hit me in the face upon entry. I turned off the air conditioner because I would never have been able to sleep thru the racket. I could hear every step of the folks upstairs thru the hollow ceiling. Despite how little attention best western paid to updating this property, it was cleaned as well as staff could manage and front desk was very nice.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I am sorry you did not enjoy your stay with us. If you have time I would like to know what room you where in so I can address the issues you spoke of. We have done a lot of remodeling over the last year to our property. I am also curious to know if you contacted the front desk to move you to another room? We appreciate your comments and would like the chance to show you a better stay with us.

Other than being a older hotel, it is very clean and well kept. The restaurant on the property is very good. This hotel is located close to restaurants and a very easy, short drive to the old down town eureka springs.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us your review. We hope you come back and see us again soon.

We arrived late but staff were very courteous. Room was ready, temperature controlled, clean, everything worked, and beds were very comfortable. We were there for two nights and slept well both nights with no noise. This location has an onsite restaurant that was excellent. Every staff member of the Inn and restaurant were smiling, personable, and never failed to meet all of our needs. We would stay there on any future visits. The Best Western Inn of the Ozarks is not to be confused with another Best Western in town on the same street. Remember “BW Inn of the OZARKS” when booking.

A friendly atmosphere and great facilities. Great place for business conference groups. Located in a community of interesting spots to shop and visit. Surrounding region has some worthwhile local visits.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review of our hotel and town. We hope you'll get the chance to visit us again in the future.

My mom and I spent the night 03/31/19 at this hotel. They were very accommodating, getting us a downstairs room with parking right at the room. Staff was lovely. Very clean, great night's sleep and quiet, even though the rooms aren't far from Van Buren street. Would definitely stay again!

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. We love to hear about our guests experience with us. We hope you and your mom come back to see us again soon.

Third time at Inn of the Ozarks in Eureka Springs. Excellent service, nice inn, nice conference center; floor is having a problem. Clean, comfortable room, with good furnishings. Good internet service, good location. Great staff, great restaurant with fine salad bar. Work underway in part, upgrading. Look forward to staying again next year.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
We appreciate your taking the time to send us your review. I would like to know what floor you are referring to having a problem so we can look into it and have it addressed. If you have time please email me at margie@innoftheozarks.com. Thank you again for your review.

This was my first stay at this facility. The grounds are well kept and well lite. I felt safe walking the property. The room I stayed in overlooked the woods which was beautiful. The rooms were nicely decorated and very clean. Very impressed with this property. Great location to some great restaurants in Eureka Springs.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review of our hotel. I am happy that you enjoyed the view and the property. We have a master gardener on staff along with the maintenance men that do a great job making it look the way it does. Please come back and see us again.

Nice room with very comfortable bed and pillows. A very nice restaurant onsite. People working front desk and restaurant are wonderful. The room is musty smell but it's clean. Newer amenities. Fridge, flat screen tv, granite bathroom countertop, new bedspreads, linens and shower curtain. Great location for touring the area. Heating and cooling unit is loud.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us your review of our hotel. I apologize for the loud a/c unit in the room. I hope that you called the front desk to have our maintenance department address it while you were here. I will look into it myself also to avoid an issue for the next guest. Please come back and stay with us again when you're in Eureka Springs.

Stayed for an evening with the GF and Kids and had a great evening. The room was comfortable and the bedding was exceptional. Great Staff and Location. Parking was plentiful given the size of the hotel and lot it is situated on.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of your stay with us. We are always happy to have families stay with us. We hope you all get to come back and see us again when it warms up. We have an outdoor pool and show movies every night during the summer.

No complimentary breakfast, the outside putt putt and pool tables were locked up, I asked if they could open the gates, I was just told no. I am usually very happy with Best Westerns but this won was pricey for what you got, or should I say didn't get.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us your opinion of our hotel. I am sorry for the inconvenience of the game center being closed. We are doing construction on the building across from the game center. The safety of our guests and employees is our highest concern. Please come back and give us another try to show you a wonderful stay.

This hotel is NOT up to the higher standards of Best Western Hotels. It's honestly more like the old 'Motels' of yore. Upon entering the room, a sickening perfume smell was evident. I immediately turned on the A/C in an attempt to air out the room while we were gone for dinner. When we returned, the smell was still there and the A/C was barely cool even on the coldest setting with the fan turned on high. I was so tired from traveling with family all day to get there that I decided to deal with the perfume and not ask to change rooms. I always check the mattresses in any hotel to make sure there are no bed bugs and if the mattresses are stained. Both mattresses appeared to be very worn and far from new condition. Just to be safe, I remade the beds with towels under the sheets to protect us. The bathroom is claustrophobic small and the rest of the room seemed old, worn, and outdated. I didn't feel like the carpets were clean, otherwise, why so much perfume? Also, I noticed other guests going in and out of their rooms with a variety of pets, therefore, if you are allergic like me, BE CAREFUL staying at this hotel! Neither of us slept most of the night as the walls are paper thin and you can hear everything going on in adjacent rooms. Unfortunately, we got stuck next to a couple of old coots that talked loud, coughed, and snored ALL night long!!!! As for their pay-for-your-own awful breakfast at Myrtie Mae's restaurant on the property, go anywhere else, even Burger King would qualify as an upgrade. Needless to say, we will never stay at this hotel again.

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
We always appreciate everyone's feedback on their stay with us. I am sorry that you had such a bad experience. I have asked my staff if anyone had heard of these issues. I would like to discuss this matter with you personally. Unfortunately without knowing more details on what days you stayed with us, your name or which room you were in it makes it very difficult to look into further. When it's convenient for you would you please contact me directly? Our direct line at the hotel is 479-253-9768 and my extension is 301. Thank you for your time and I look forward to talking to you soon.

Husband and I needed a quick spring break getaway with the motorcycle and had never been to this area. We liked the TA reviews and gave it a try - not disappointed!! Staff was super friendly. We managed to get a “junior suite” and covered storage for the bike. Room was very clean, bed was comfy, and the black-out curtains let us sleep late. Great location for exploring, shopping, and riding. Be aware that some town roads are STEEP, so take your time when following your GPS's route!

InnoftheOzarks, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. We're glad you were able to take a quick break and visit with us. Please come back and see us again when you visit Eureka Springs.

Right after checking in maintenence came to fix a leak. They discovered that the sink was falling. Within seconds they had found me another room and I didn't touch a suitcase. They moved everything for us. Brenda was dynamite at the front desk and the breakfast area was the cleanest and most well stocked of any we had seen in the past three weeks, that we had been on the road.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
As much as we appreciate our guests sending us a review of their stay with us, I believe you have sent it to us by mistake. We are in Eureka Springs, Arkansas and do not have a Brenda at the front desk. She sounds awesome and we may have to steal her to work with us. I have been told she's at Best Western Music Capital Inn. I will be sure to pass it on to her boss. Or may I suggest you post another review on their website. Please come see us if you're ever in Eureka Springs.

We visit Eureka Springs five or six times throughout the season we have not found establishment to stay in that even meets the quality of this Best Western the staff is amazing makes you feel like family the rooms are super clean with pillow top mattresses and the finest of living and towels the restaurant is attached to the motel and has the finest homemade quality food in the area there's a lot of restaurants to choose from but we always eat there at least once or twice during our stay the management is very present and always checking to ensure that your stay is going well the amenities at the hotel are you great outside pool basketball gaming area very family-friendly

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high score review. We appreciate your taking the time to share your opinion of our hotel and restaurant. We look forward to you returning again.

The staff and restaurant at this Best Western is first rate. Thank you for your great service. The food at the restaurant is worth the trip to Eureka Springs. We travel with a small dog and he was welcomed. Thanks Everyone.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. We are happy to have your fur baby stay with us too. I will pass your compliments on to the entire staff. We hope to see you all back again soon.

We have stayed here several times. We attend the Creative Memories Scrapbook Retreat. We enjoy Myrtie Mae's. The salad bar is amazing! The rooms are clean and comfy. The Convention Center is always busy, but the staff are never too busy to stop and talk or help. We have 2 dinners at the Convention Center. On Friday night we normally have a French Dip Sandwich and Saturday Night we have a family style Chicken Dinner. Friday night's meal is not the best. The sandwich has thick cut beef with no topping and au jus for dipping on a hoggie roll. Just not good. On Saturday, the Chicken Dinner is really good!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of your event. I will be sure to pass it on to the kitchen manager and the chef. They appreciate all the feedback sent to them. We enjoyed having the Creative Memories group again this year. See you on your next trip.

This hotel isn't fancy but it is clean, beds are comfortable, towels are high quality and is a good location. There is a popular restaurant on property which is a benefit when the town is busy or in low season when everything is closed. Staff is friendly. I thought the price was a little high for the low season after I compared it to other hotels such as The Crescent Hotel. That was disappointing and I wished I had shopped around more in advance but I knew this hotel and was comfortable with it so I booked it.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. We appreciate your opinion whether they are positive or negative. It helps us grow in many areas. We hope to see you again in the future.

This property is reminiscent of the 60s. Unlike many older properties, the room was extremely clean and clearly attempts have been made to update the rooms. The staff was professional. The attached restaurant reminded me of traveling in an earlier time. Our breakfast was excellent and the salad bar for the upcoming lunch service made us wish we were staying a bit longer.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking time to send us a review. We appreciate your telling us what you enjoyed about our hotel and Myrtie Mae's restaurant. We have updated most of our rooms in the hotel and have been making many changes to the exterior as well. Myrtie Mae's is famous for the fried chicken that was Myrtie Mae's original recipe. We hope you'll get the chance to come back and try it.

Overall nice and clean place to stay in Eureka Springs. Close to everything in Eureka and good sized room with comfortable king bed and recliner chair. Plenty of parking and easy to check in and out. The breakfast was good and priced reasonable.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank for your review. We appreciate you taking time out of your schedule to send it. Please come back and see us again soon.

Our first experience at the hotel was checking in with Margie. She took care of us quickly and passed on some helpful information about getting around the City. The restaurant breakfast was delicious, the wait staff was friendly and pleasant and check out was quick and easy. The room, although a bit dated, was comfortable, large, very clean and very nice. We've been coming to Eureka Springs twice a year since 2003, staying at another facility, however, even though it cost more than the previous place, we have found new accommodations at the Best Western Inn of the Ozarks and have made reservations for the same suite in the spring - can't wait to come back and enjoy the balcony when the weather is warm.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We appreciate your taking the time to send us your opinion on your stay. We're looking forward to your returning in the spring. Stay warm and safe during this crazy weather.

Thin walls and a lot of noise from partying guests but good rate for a best western but not a higher end hotel for this chain. Restaurant was amazing . Don't know if I would stay there again but we would defiantly eat there

This is a decent room for a pretty good value. Everything seemed clean and the front desk staff was very friendly. My only real complaint is that we lost power around 4(ish) am on Sunday morning causing the smoke detectors to chirp every 5 minutes for about an hour or so. Other than that it was very quiet and everything else was great. We will definitely stay here again.

The buildings are a little dated but the staff from the maids to the front desk are very friendly and go out of their way to tend to your needs. The restaurant has a large menu of comfort food and in my estimation it is the best restaurant in Eureka Springs. The pool is well maintained and the amenities such as pool table and other games will keep your family entertained.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for taking the time to send us your review. We are very proud of our staff. They are the back bone of the hotel. You may not always see them but they are there. Please come see us again next time you're in Eureka Springs.

Nice, clean & friendly! Great venue for NYE Celebration. The entire party package ( included photo staging, balloon drop, champagne, midnight sandwiches and dip & chips)makes for a wonderful time with dancing & live band & food that was scrumptious. They even had great prices to entice you to extend your stay.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. We are very happy to hear you had such a wonderful time while staying with us. The plans for New Years Eve 2019 is already in the works. Hope to see you then.

I was looking for a last minute place to spend the night and happened on this little gem of a place. It was very clean and in excellent condition. Staff was courteous and friendly. My one complaint was that the water pressure from the shower head was not quite up to my standard of satisfaction. But overall, I couldn't complain too much due to the value.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I am sorry you had an issue with the water pressure. Please come back and see us next time you're in Eureka Springs. We hope you had a happy holiday season.

I made a quick trip for business, and this hotel was recommended by a colleague. My room was clean and the bed was really really comfy. The restaurant was an unexpected bonus! Great ribeye, and I really enjoyed the soup/salad bar. If they have the mushroom soup, you should definitely have a bowl. Also the fruit and nut muffins were delicious!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. We appreciate your colleague recommending us and hope the both of you will come back to see us again when you're in town.

The staff at Best Western of the Ozarks was amazing! They were all so friendly and went out of their way to make us feel special during our stay. Huge shout out to Margie at the Front Desk! We were in town for a wedding and the bride's veil was wrinkled from the travel. I called down to the front desk to see if they had a steamer, and unfortunately they did not, but Margie went above and beyond to help us. She ran back to her house, got her personal steamer, and returned with it for us to use!!! Above and beyond. Staff is great and makes the stay phenomenal. Highly recommend.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the compliment it was my pleasure. We appreciate your taking the time to fill out and give us a 5 star review. We hope to see you again next time your in town.

We recently visited this area for Fall Foliage. We stayed at this hotel for one night. It has outside entrances. We stayed in a King Suite. It was very nice. A separate living room with a large wet bar and desk. A door from the bedroom leads out to a nice balcony overlooking a forested area. The bathroom had double sinks outside the toilet and bathtub area. The staff was very welcoming and very accommodating with extra blankets and extended checkout time. There is no included breakfast but there is a nice restaurant on the premises. The parking area is very safe. When visiting this area again, I would definitely stay here again.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your 5 star review. We hope you enjoyed the fall colors as much as we have been this year. We are always happy to have return guests back. Have a safe holiday season.

employees were super friendly and helpful, rooms were nice, leaves were beautiful. Had 2 meals in the restaurant and they were wonderful. Fried Chicken and Chicken Fried Steak, Salad bar was very good. Easy access to Thornecrown Chapple and downtown. I would highly recommend this Inn.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying with us and sending your review. Our chicken is what we're most famous for in Myrtie Mae's. We still use Myrtie's original recipe. We hope you'll come back at visit us again.

Visited here for the fall foliage. I stayed here about 25 years ago. I found the hotel clean and well kept. The rooms seems to be remodeled over the last few years. The rooms were made up every morning by a delightful worker. The desk clerk was very freindly in his batman constume ready for halloween.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of our hotel. The fall colors were extremely beautiful this year. Halloween is a fun holiday and we enjoy dressing up. I will let Wayne know you liked his costume.

First off, know there's no elevator, so if you have mobility issues, as for a first floor room. Room was fine and beds were comfortable. However, the room definitely could have been cleaner. We ran out of toilet paper and tissues and finally just replaced them ourselves, rather than continuing to ask. Also, as soon as we walked in our room, we discovered that our bathroom light was out. Maintenance came up and fixed it, but it quit two more times. Maintenance finally got it to stay working, but we were told there was a short remaining somewhere. A little disconcerting, but the maintenance guy was GREAT!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I am so sorry about the issues you had during your stay. Thank you for taking the time to send us your review. It is very helpful for us to better our service. Please come back and give us another try.

Stayed with 2 friends for a girls night out. Rooms are large, very clean and had a balcony. The mini fridge was nice and cold for the wine and it's a very quiet location, perfect for a good nights sleep. SUPER comfortable mattress and pillows! My fav place to stay in Eureka!

The room was clean, the in room jacuzzi was sweet and big, the free 9 hole mini golf was fun and so was ping pong. The restaurant was nice but no free bf. It was away from everything yet super close so not in the traffic. All the hotels were sold out do to a zombie parade. We went to passion play and holy land tour 15 minutes away which was awesome. The zipline was right across the street. Great restaurant close.

Just as we were leaving, we discovered the microwave and what we think was a bowl of moldy soup. We'd only spent one night, so who knows how long it had been there. The cleaning staff had also left the old coffee grounds in the coffee maker. Otherwise everything was very nice, but that mold created a lasting impression. Yuck!!!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your comments. I am very sorry for the issue in your room. This is not the standard we choose to uphold at our property. I have already discussed the issue with the housekeeping department and the General Manager. We are looking into how to avoid this happening again. Please come back and give us another try so we can show you better service.

I've been a guest at Inn of the Ozarks multiple times a year for over 19 years. while they keep up with the times, there's a familiarity that brings me back time after time. Incredible staff, comfortable beds, beautifully decorated rooms. The conference center offers contemporary decor with pictures offering a nod to the Ozarks. If something doesn't make you happy, politely bring your issue to the attention of the staff. They are there to please. I don't even look into staying anywhere else in Eureka Springs.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review Ms. Kelly. We enjoy having you here several times a year with us. We always enjoy the writers conference. And thank you again for the book. See you next trip.

Nice rooms, great staff. The award winning restaurant Myrtle Mae's was an excellent experience. Ate there each time for lunch and breakfast. Always a pleasant experience. Would definitely recommend this motel and restaurant to family and friends.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We appreciate you recommending us to your friends and family. There's nothing like word of mouth for advertising. Hope to see you again.

The staff remembers us. We show up every year for the writers' conference. We get great service, great attitudes, etcetera. It costs a little more, but the personal attention makes the difference. It's always nice when we can be close to the conference center. (Regarding my ratings: If it ain't a waterbed, it ain't a great sleep, but this was as good as any other non-waterbed place.)

Came in town for a wedding and a day of fishing in early October 2018. Both were great by the way. This hotel is exterior entrance into rooms. There are at least 3 if not more separate buildings that are 2 stories. Complex is located on a hill so there are some rooms at all levels of the terrain. No elevator found. Not sure if they even have them. Nice pool area although I did not take the time to go in. Real good restaurant by the lobby known for their fried chicken. Great salad bar that includes soup come with most meals. I had the chicken 1 night and a cheese burger the following day for lunch. Both meals were real good. Room was clean. I did not wake up scratching. 2 regular coffee pouches and 2 decaf pouches with all the condiments. No problem with check-in. Was allowed to just leave my key (pass card) in the room at check out.

After looking around, we almost booked a rustic cabin “a little too rustic” we decided to go back into town and check out the Best Western Inn of the Ozark's. What a good decision!! Great rooms. Very clean and well kept property. All the staff were very friendly and accommodating. We also had dinner at the Myrtis Moe's restaurant on site and it was very good. Salad bar was excellent. We even decided to stay an extra night. We'll be back.

My husband and I stayed at Inn of the Ozarks for one night while traveling to our destination. I wish we could have stayed longer! The room was clean and very comfortable. The staff was friendly and helpful. We enjoyed a very tasty breakfast in the dining area. The pool, Jacuzzi, and miniature golf on site made it very family friendly.

Had a wonderful 2 day stay here room was clean and comfortable. Staff was most accommodating even though there was a mixup on our reservation. The restaurant staff was excellent and went out of their way for a member of our party who is allergic to shell fish. Don't miss the fried chicken it is so yummy! !!

We've stayed at this hotel in the past and every time the experience is great. Well run hotel. Staff is professional, polite and friendly. Their beds are so comfortable that we bought the same mattress from them for our home. The restaurant is very good also. No need to go anywhere else, except for variety.

The only problem I had was house keeping. I stayed 6 days and only ask for the room to be cleaned once. My husband cut his finger and there was blood all over the sheets. I came back to the room and they had "spread" up the bed but had not even changed the sheets. I called the front office and they said they would send someone back. They did come back acted like they were mad. I liked the location. Also the mattresses were new and slept wonderful!

The room smelled musty and was extremely outdated. We were expecting breakfast to be included in the relatively expensive room rate but hotel does not participate in Best Western's complementary breakfast program so we had to spend an additional $30 for coffee and breakfast. I will look for a different hotel next time I am in town.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I'm sorry that you did not enjoy your stay with us. We do keep our rates competitive with the other hotels here in Eureka Springs. We have done quite a bit of upgrading to our entire property this past year. I apologize that we did not meet your expectations. With having the full service restaurant here on property is why we don't offer a free breakfast. Please come back again and give us another chance to give you a better experience. Give me a call directly and I will personally make sure your room meets your needs.

Overall the Hotel is great the beds were comfy and rooms were clean. My only complaint was that the Pool was NOT heated as website states. The hotel staff was accommodating. The Restaurant had good food with a awesome salad bar.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us your review. I'm glad you enjoyed your stay with us except for the pool. With it being a outdoor pool the weather does effect it quite a bit. We do warm it and try to keep it warm the best we can. I'm sorry if this was an issue during your stay. Please come back and see us again.

I absolutely love this hotel. It is a beautiful setting with rooms to match. The pool area is peaceful and relaxing. The recreation area is fun for all ages. This is definitely my favorite place to stay in Eureka Springs.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your high scoring review. We hope you get the chance to come back and see us again soon. The leaves should be changing soon.

Was there for a week with a motorcycle group. This was our second time to stay at the Inn of the Ozarks. Not much has changed in 6 years. Very accommodating and rooms were clean. If you are going to the area for motorcycle rides this is a good centrally located place to stay.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review and staying with us during your trip. We enjoy having the motorcycle groups stay with us. We hope your group will come back and stay with us again.

We spent 4 days at this hotel and enjoyed it .Nice rooms, pet friendly, and with an attached restaurant. Attached convention center that can accommodate small gatherings. Very friendly and helpful staff. Great swimming pool.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending the high scoring review. Summer seems to have gone by way to fast. We're glad you were able to enjoy the pool while you were here. We hope to see you again in the future.

I have stayed with my daughter here before and have taken advantage of the fun things like the game area, and even watched a movie while floating in the pool. I am getting married in Eureka Springs in October and have enjoyed this hotel so much that much of our wedding party as well as my kids are staying here then as well.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. Congratulations on your upcoming wedding. We're glad that you're going to stay with us again. Please let us know if there is anything you need while your here. See you next month.

We were a group of 30 motorcyclists staging an every-other-year rally of rare, classic Suzuki Cavalcade motorcycles. The accommodations provided were excellent, comfortable and inexpensive. We received a discount for our whole group and were also provided excellent rooms in their convention center to hold meetings and even have a tasty barbeque provided by excellent staff who helped make our ralley very enjoyable. Randy, their general manager, went out of his way to make our stay thoroughly enjoyable and we appreciated his daily attention to not only our needs, but to those of several other groups staying there that week.......very professional. I would highly recommend staying here.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us your review. We enjoyed having the Cavalcade stay with us. We hope your group will come back and stay with us for your next rally. I will pass on your compliments to Randy also.

Husband and I went for a weekend getaway with another couple. We all had a great time. Staff was very accommodating. Great place to stay!! Enjoyable stay with clean rooms and very friendly staff. I highly recommend this hotel.

Our stay here was everything we expected. Though we didn't have much contact with the staff, just at check-in and check-out, everyone was friendly and professional. Though the building itself seemed outside to be older, the rooms have been brought up to very nice standards. Also took out desert one night from the restaurant and that experience was near perfect. Overall we were very pleased.

Fabulous service. Clean, comfortable rooms at a good price. The onsite restaurant Myrtie Mae's is one of the BEST in Eureka Springs--and we've been going for years, trying many, many restaurants.We will be back!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. We appreciate our repeat guest taking the time to send a survey for others to read. We will be looking forward to your returning in the future.

We were here for eleven days for a dance convention. The room we stayed in was nice and big, and we were on the back side of Building D facing the woods so it was quiet and private. There are no elevators, so we requested and received a first floor room. The room was clean except for the carpet. Bed was a bit soft for my taste but clean. There is a good restaurant on site. We especially appreciated the soup and salad bar choice for $7.25. The convention center was nice and we were given a generous group rate. The air conditioner was somewhat of a problem for us: the room felt damp all the time and the fan was either off or blasting. We contacted maintenance about this and a nice man came right away but it couldn't really be fixed We enjoyed the hot tub in it's own little glass house. The bathroom shower was of good height and good stream of hot water. All the staff were very nice and knowledgeable about the area. We look forward to staying here again. There are all kinds if cavern's and hiking trails to explore and good local restaurants.

Please note that this location is not the only Best Western in town. I mistakingly found myself at the wrong location initially. I typed in the address for the correct hotel (207 W Van Buren) into Google Maps, but was navigated to the wrong location. I finally just typed in Best Western Inn of the Ozarks and was directed to the correct location! The hotel was nice and clean. The room was very spacious. It had a slight musty smell upon first arrival, but seemed to go away quickly as the room cooled down. The A/C worked great! The beds were comfy and there were plenty of pillows! I was super impressed by the pool area and putt putt golf course (which was free of charge.) The best ammenity had to be their in house restaurant Myrtie Mae's! I had 3 meals there during my stay. I just couldn't believe the amount of tasty food for the price. Also, this hotel has a trolley stop on site. Instead of having to worry with driving and parking in busy downtown, pay the small fee to the hotel lobby for an all day trolley pass and ride the trolley to any destination in town you would like to go!!

Great hotel and quiet. Goid lication for Eureka Springs. Close to downtown and early accessible from all directions. Restaurant staff was very friendly. Allowed us to add a late checkout the day before we left.

The hotel and staff were friendly and courteous. The room was huge with 2 rooms and very nice. The restaurant had some of the best food in Eureka. If you are on a motorcycle, they have covered and gated parking.

Lovely rooms with two double beds in, telephone, iron and ironing board, small shower room. But overall excellent. The only thing that could annoy people are the tree frogs as they are very loud if you step outside your room at night. Quiet through the day. The wildlife is beautiful as they roam the land.

The staff here are so nice and helpful. We needed some paper plates and called the front desk and in 3 minutes a nice gentleman showed up. Rooms were very clean and cozy and quiet to my surprise because the motel was full .Eat at their restaurant cause the food was great. Visit the sites in Eureka they are fantastic!!

On a recent motorcycle trip my friend and I stayed here and were very pleasantly surprised. Yes it is an older property but it is very well maintained. Our rooms were clean, well appointed and the bed was great. In addition the wireless worked very well. They have locked motorcycle parking if you want it and a nice pool. Their restaurant is VERY good. We had dinner their one night and breakfast every day. The dinner specialty is fried chicken and it was great. The breakfast menu is good as is the food. Our breakfast server was Missy who does a great job and has a fun personality. You will like this property. the hotel is nice and the people are great.

The staff was great and the rooms excellent! Our group all had the same experience. The location of the hotel to the historic district was great. Their is a trolley stop right in front of the hotel. With the map provided by the check-in and explained clearly to us, we did not have any trouble getting around.

We had an amazing stay at this Best Western Inn of The Ozarks! We were in a King Suite with a kitchenette down on ground level. It was 2 rooms. My son stayed in the pull out couch and My Husband and I stayed in the Kind bedroom. The hotel is peaceful and clean. Beds were comfortable. What I loved most was the balcony. It was in the trees and felt like we were in a treehouse. It was nice and cool in the mornings and we would sit out there and drink our coffee in the mornings. There is a wall between rooms, so you don't see your neighbors on their balcony. There is a pool and a hot tub. The hot tub needed repair on the jets. We sat in it for a bit anyway because the water was hot. My husband and I played the putt putt and it was primitive but fun. It is free to play. The other games take quarters. If you stay in a room with a kitchenette (microwave and fridge), I would get a few groceries. The restaurants in the area can really add up in cost.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the wonderful review. We appreciate you taking time from your day to send it. The hot tub is more of a whirlpool tub then a jacuzzi tub. Possibly in the future we will get it replaced. I give a lot of credit to our housekeeping department. They are the back bone of the hotel. I will be sure to pass on your compliments to the entire staff. Please come back and stay with us again.

The room was clean. The pool was refreshing. Had a game room for kids & adults. Showed a movie in the evening free of charge. Good wi-fi service. Had to retrieve toletries at front desk. None in the room. Otherwise everything was good.Would stay there again.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. I am sorry that you did not have toiletries in your room. I will talk to the housekeeping manager about it. We're glad to hear you enjoyed the movie and the game center. We hope you and your family will come back and see you again soon.

This is a very nice clean hotel to stay in. The people at the front desk were super nice and friendly. The pool was clean and had a nice waterfall and a lot of shade. I wish we had more time to spend there to enjoy the mini golf and arcade. The beds were comfortable. It is a short drive to the Historic District and to Beaver Lake. There is a restaurant at the hotel and many places nearby to eat also.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the review. We are happy to hear you had such a great time with us. Please come back and see us again soon.

My husband and I spent 3 days here while touring by motorcycles through the many beautiful riding loops in the area. This was by far the best Best Western that we have ever stayed in. A beautiful facility with lots to do and more importantly, a staff team that was friendly, professional and who went out of their way to ensure our stay was good. A special thanks to Manager Margie who was beyond helpful and who made our stay so memorable!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
We appreciate your taking the time to write such a kind review. I appreciate your compliment also. It was a pleasure meeting you all and we hope your group will come back and stay with us again. Please feel free to call me directly to book your rooms.

The rooms are not fancy but they were clean and we had everything we needed. The people at the front desk were friendly and helpful. Although there was no free breakfast the restaurant prices and the food were good. We really liked our breakfast waitress (Missey). She was so friendly and made us feel at home.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for taking the time to send us a review. We appreciate your comments and will be sure to let Misty know you sent her such a high compliment. We hope you will come back and see us again when you return to Eureka Springs.

(There are two Best Western locations in Eureka Springs.) The BW Inn of the Ozarks is an outstanding place to stay. We asked for a quiet room and were given one that faces the forest. The hotel is solidly constructed, so that noise from other rooms is not noticeable. (No elevators, and outside entrances. If you want the ground floor, ask.) The staff members are well-trained, pleasant and helpful. Inside the main building is a fine restaurant, Myrtle Mae's, that serves breakfast, lunch, and dinner. The food preparation, menu, and service are excellent! A well-stocked, high-variety salad bar is included at lunch and dinner. This is a great choice if you want service and a great night's rest.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scoring review. We appreciate your complimenting both the hotel staff and Myrtie Mae's staff. I will be sure to pass them on to everyone. Please come back and see us again on your next trip to Eureka Springs.

Very comfortable beds! Clean rooms and great location. Would like to have had a breakfast option. The restaurant was good but too many flies for us to chance it a second time around. Plenty of parking.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. We're glad to hear you enjoyed your stay with us. Flies have really been a issue for us this year. I apologize for the inconvenience. Please come back and see us again.

Stayed with large group attending a wedding on site. Staff support & facilities outstanding going out of their way to make the wedding come off without a hitch. Definitely recommend for your event or just vacationing.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high score review. We are always happy to help in any way we can to make our guest stay memorable. We hope you get the chance to come back and stay with us again.

My wife and I stayed here for a weekend getaway and it turned out great. The hotel room was clean and well kept, the staff were helpful and courteous. There was a restaurant attached and it was also clean with good food. There was a bit of a wait in morning for a seat. The hotel was located in a central area close to everything we needed. I would stay there again and would recommend it to other couples or families.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. We appreciate your compliments and I will pass them on to the staff. Hope to see you again soon.

After a long day of riding our motorcycles through the Ozark Mountains Route 23 is awesome, we arrived at out Best Western of the Ozarks. We were met by a fantastic Office Manager, who was friendly and very welcoming. In addition to a great room, they had special parking in a locked up area near our room. The pool is not an ordinary one. The outdoor pool has a fantastic waterfall and plenty of shady areas to sit and enjoy the pool. Right next to it was a putt-putt area. Enjoyed our stay and offer a special “shout out” to the office manager, who made our group feel welcomed and special. She deserves “Customer Service Employee of the Decade. Special thanks from this group of Riders.

We have 62 family members staying at the Best Western Inn of the Ozarks / Convention Center. It was a great location, as the motel rooms, swimming pool, game room, jacuzzi, and private room at the convention center were all within a short walking distance. We had our meals together in a private room at the convention center. The food was very tasty and generous in quantity, and the staff were very warm friendly and accommodating. We used the Holiday Island Golf and Tennis facilities. They were only a 10-minute drive away. Thanks to Terri Paris for all her assistance in getting all the details worked out.

The hotel is hidden away and nestled in the trees. they have minature golf a pool with a water fountain, and a movie at night for guests. location is great, views are warm and inviting. resturant on location. Staff is very friendly and helpful Jon is one of wonderful staff members we met. Will stay here again.

This is an older motel but still clean and quiet. We were in building D on the backside and it was very quiet. We got a good nights sleep--the bed was comfy and so were the pillows. The king room was very spacious. We had a little sitting area with 2 chairs. The water pressure was good and the shower head was high. The sink was separate from the toilet and shower, which we like. The staff was very friendly and helpful. We did not use the pool but it looked like it was nicely maintained. It was very family friendly.

The Inn of the Ozarks is a wonderful place to stay with very reasonable prices. The rooms are always extremely clean and fresh. The restaurant there “Myrtis Mae's” has top quality, fresh home cooked meals. Their fried chicken is out of this world and they also make a mean BLT sandwich. I heartily recommend both the Inn and the restaurant.

Arguably the best hotel and restaurant in town Very clean place with amazing rooms that are clean and offer privacy, some rooms have views looking over the forest. The local restaurant is simply amazing frequently used by locals. Have stayed there 3 times and i had an amazing relaxing experience.

Remodeling in progress. We thoroughly enjoyed our stay here and took advantage of the putt putt golf, air hockey, pool, and outdoor movie. Stayed in one of the rooms with a balcony in back, located in ground floor. Would definitely stay again.

This has been the best Best Western Hotel I have ever stayed at. The pool is beautiful and the arcade was fun. The rooms are very nice and clean. The staff is wonderful and eager to help in any way they can!

There were some good things and bad things about this hotel. Let's start with the good: The single King room was really big! There was a lot of space to move around, and he furnishings were clean and nice. The bed was clean and fairly comfortable. The outdoor pool and space were large and family friendly. The hot tub was in a separate little building, which was kind of neat. There was also an outdoor covered game area with ping pong, arcade games, billiards, air hockey, and free mini golf. It was a fun way to spend some time. Now for the negatives: the hotel was obviously dated. It appeared that they were trying to do some updates, so that will be nice when it's finished. Inside the room, it was always humid! Our towels never dried, and every fabric surface felt slightly damp. It was just a little uncomfortable. The water pressure was low in the shower. Also, the carpets appeared clean, but when my husband and I took showers, we initially left brown dirty footprints in the tub floor! Gross! This was after just walking around barefoot on the carpets. Overall, our stay was still enjoyable. There were a few things I wish had been different, but it was not the worst we've ever stayed in.

The hotel is old, yet, it looks as if much renovation is taking place on the grounds. Just in time in my opinion, it needs a makeover. Still, my room was clean, good job housekeeping:) the bed was comfortable:) it was quiet throughout the night:) overall room was large:) Plenty of hot morning shower water:) We never eat dinner at most hotels, heard about this one and it was outstanding! ( I would suggest marking much of the items on the salad bar, seafood items can be a problem for some people) There is no free breakfast here, but free coffee if you ask the restaurant:) Thank you! Their prices for dinner and breakfast are reasonable, their staff so friendly. Nice job

This hotel has a game room with a miniature golf course, two pool tables, a ping pong table, an air hockey table and some arcade games. It has a beautiful pool and nice outdoor area. The staff was great, it was clean, reasonably priced and very close to downtown. If we ever go back to Eureka Springs, we will stay there again.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the wonderful review. We appreciate the opinions of all our guests. Please come back and see us again soon.

When it comes to hotels, Best Western is not one of my top choices, but my wallet seems to love it, lol! After spending the weekend at the Inn of the Ozarks my heart has completely changed! I loved everything about our stay! The staff were incredible! Super accommodating to our early check-in, extremely informative about all the activities around Eureka Springs, and even helped us get trolley passes so we could get around the town without any hassle! The room itself was very clean (although a little musky) and had a ton of space to accommodate all 4 of us! We were on the bottom floor and we have 0 complaints about hearing the people above or around us! It was very peaceful in the room. I would 100% recommend this hotel to anyone visiting Eureka Springs! You can't beat the perfect location, amazing staff, spacious/clean room and most of all, the price! :)

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the kind review. I will pass it on to the entire staff. We hope you get the chance to come visit us again some time.

Nice stay! King bed was a little firm but we had a good time! The place was getting a remodel so it was nice to see progress and updating. The pool was clean and cool.. We would stay there again and it is close to down town..

We had a room on the back side of Building D. This side faces the trees in the hollow. It was beautiful and did not have highway noise. The room was updated, comfortable, and clean. I could hear conversations in other rooms, but I am convinced that is a fact of life in 99% of hotels. I used earplugs to block out the voices (I need complete silence) and slept well. My only suggestion to the owners is to consider installing modern high pressure toilets like there are in the main lobby. The reason I say this is because the flush in our room was weak. Note that there are exterior hallways (a true motor inn)--meaning your door opens to outside-- and stairs were required to get to the second floor. They allow pets--I saw several dogs on property. All employees were very friendly. The on-site restaurant, Myrtie Mae's, was delicious! The Inn is conveniently located to all of the attractions. I will note that the main entrance is located at a curve in the highway, so be careful when turning into the property. The Inn was a great value, and I would stay again.

Loved Room 165. It's on the backside and so quiet and peaceful with a beautiful view of the woods. We watched the squirrels , birds , a Hawk, and the most beautiful Dogwood Tree in full bloom. The in room coffee setting outside the room watching the woods in the peace and quiet - Priceless! The room was clean ,comfortable ,and roomy. Definitely will be back.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your kind review. We hope you get the chance to return again soon.

Very disappointed. Property is old and the rooms reflect aging...smelled old. Room was clean but felt like it was just clean nothing exceptional. The property was 100% full due to a convention on the property. As a result of this we had no hot water for showers the morning of our departure. Front desk advised when they are full it really taxes the hot water system...that was unsettling info. Our charges were adjusted for the inconvenience but would have much rather had a hot shower instead. Restaurant on site was the plus for our one night stay. Would not recommend.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I'm apologize for your less than perfect stay with us. We do want every stay to be everything you expect. Unfortunately with having such a large convention and everyone is getting up at the same time it does tax our hot water heaters. We hope you will come back again and give us another chance to provide you with a superior experience.

We have stayed at this hotel many times before because they have a suite available for our family. We arrived at 3:30 after traveling all day from Oklahoma and we were told that our room had not been cleaned yet. Poor excuse was that the hotel had been completely full the night before. We were tired and wanted to rest, but had to wait until our room was cleaned over an hour later.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I'm so sorry that you were inconvenienced by the room not being ready when you arrived. We never intended on giving you an excuse but to give you a reason. Our housekeepers work as hard as they possibly can to get all 122 rooms cleaned and ready to be checked in by 3:00pm everyday. We hope you will come back to see us again so we can show you our superior service.

BW Inn of the Ozarks is a nicely kept property. Unit renovations or in progress updating unit decor to today's standards. The property style is dated, but your will find the units interiors to be very satisfying. Staff are very efficient and knowledgeable about the area. You will be very satisfied if you choose to say at Inn of the Ozarks when staying in Eureka Springs.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the high score and praises about our hotel. We do take a lot of pride in our hotel. We want every guest to feel like family before they leave. We look forward to your returning again to see us in the future.

This would be my primary recommendation for a hotel in Eureka Springs as a gateway to the Ozarks. I consider it a flagship for the Best Western brand. As is typical with most two-story Motel/Hotel chains, there are no elevators to the second floor. Not an issue for me, but I understand that the staff is very accommodating in insuring ground floor rooms for those that need them. As such, if you do, I recommend contacting them direct for a reservation - they even specifically asked if I needed it when I made mine. The Conference Center is like new and has full mobility accommodations(elevator, wheelchair lift). The attached restaurant also has a great staff and serves comfort food with a capital C!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the high scoring review. We like hearing how much our guests appreciate the extra things we do to make their stay special each and every time they stay with us. I will pass on your compliments to the staff and managers. Hope to see you again soon.

Our second year to stay In of the Ozarks. Nice motel, nice conference center. Great location for downtown sites. Restaurant has good food for good prices. Staff works hard to take care of our convention needs. Some furnishings need updating, but everything was clean and comfortable.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send your review to us. We love having the magicians here every year. And having the free shows is just an added perk for the town and visitors. We look forward to seeing you next year.

This was a nice hotel. Room was a little outdated. There was some construction going on, but our room was well away from it. Thought we would use the hot tub, but too far from room and very tiny hot tub. No free continental breakfast offered. We had breakfast once at Myrtie Mae's. French toast had a medicinal taste to it. Chose not to eat there again.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I'm glad that the construction did not interfere with you stay. I will pass on your comment about the French toast to the restaurant manager to look into. Please come back and see all our changes and to try Myrtie Mae's again.

Staff was nice. Food in the restaurant was good and quick. Bed was comfy. Room was clean minus some cobwebs in the corners. The kitchenette was ok but the lack of dish soap was irritating as was the banging from the construction right outside our room in the early morning. I don't travel much so I can't say if it was worth the price but I feel like we got our money's worth out of it.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us a review. I am sorry that the construction was a bother to you. I will let the housekeeping manager know about the cobwebs and the soap dish issues. We hope you will get the chance to come back and see the changes we've been working.

We had a very spacious, clean,quiet room, facing the woods. The beds were very comfortable. The shower pressure was perfect, with a steady temp and stream... a large width shower head. The location was great... so close to everything. Everyone was friendly and kind at check in/out and also at the attached restaurant. A nice, relaxing, enjoyable stay!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scoring review. We're glad that you enjoyed your stay so much and look forward to your returning again. We are making many changes on our property.

Creative Memories has retreats at this location semi-annually. The staff is always helpful. We eat breakfast at Myrtie Mae's. We always try to get seated in Molly's area. She is the best server they have! She has been serving there since 1975. She knows how to treat customers!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I will let Molly know of your comments. We love her too. See you next year

The room was clean, the staff was friendly, and overall it would be a decent hotel had it not been for the construction going on. The construction workers left equipment all over the walkways and stairs making it difficult to get around. And if anyone was staying for leisure and wanted to sleep in that wasn't happening.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We understand that the construction can be a bother and apologize for the inconvenience. However, we are trying to make improvements on our property. Please come back again in the future so you can see all the wonderful changes we've made.

The Best Western Inn of the Ozarks provided us a very pleasant, restful night's stay. Really appreciated traveling with our dog at such a reasonable pet-fee rate. The restaurant's breakfast was very good. Would definitely stay again.

Super facility for the family. When we bring the kids we usually choose Inn of the Ozarks. My family and I have stayed here before and will definitely stay here again. The rooms are have ample room for the family and the restaurant has food for everyone's appetite. The staff is terrific and super friendly. The have covered gated parking for motorcycles also. Great job ladies and gentlemen!!!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send a review. We love having families stay with us. Hope you'll get the time to come back when the game center is open. Which we will have open for spring break.

I cannot say enough good things about this place. My husband and I decided to get away for a weekend. A lot of the places in Eureka Springs is closed in February. But we wanted to get away so we picked out this hotel simply because it had a restaurant and they offered to jacuzzi tub. This was an exciting thing for us because I love taking bath and my husband loves watching TV LOL. The room was clean and beautiful. People at the front desk were extremely friendly. And very helpful. The restaurant was delicious and I highly recommend it. The housekeeping people didn't excellent job on a room. But my favorite thing was the bed was so comfortable most Hotel Beds Are Hard or way too soft this one was just perfect. Highly recommend this place and if you're a bad person like me, pay the little extra to get yourself a jacuzzi tub it's well worth it!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scored review. We hope you will come back and see us again soon for another relaxing weekend.

I can be a tough reviewer and the establishment is run with the highest levels of integrity and ethics. If you find something is wrong simply go the front desk and it gets handled. The photos tell all so if you see something you don't like then don't stay here. The restaurant is one of the best in Eureka Springs and this business is lucky to have it on site. This is not a Best Western Plus so breakfast is not included in the room cost. This is a busy place and the location and land is wonderful.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the great review of our hotel. The only thing I would like to add is, if you see something you don't like please ask us and we'll see if we can take care of it.

I have spent the new year Eve for the last two years with this hotel it gets better every year.Looking forward to next year and I highly recommend this relaxing place to visit Very clean rooms in and great staff two things hard to find..

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. We are looking forward to next year already.

We had stayed at this hotel before, but the room this time made all the difference. I found out later that the first room we stayed in will be remodeled also. We did like the layout of this room better. It felt a lot roomier. Staff at the hotel were great. Everyone was as nice as they could be.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We love to hear from return guests and their opinions of different rooms that they've stayed in. We are doing more remodeling right now of the exterior of the hotel. Please come back soon to see what we've done to improve our hotel.

Great location for ease of getting to the downtown historic district. Nice and quite. Comfortable bed. Good Wi-Fi and pet friendly with no additional charge. Thanks! Outside balcony that runs the length of the building..

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. You should come back in the summer and see the view from the balconies when everything is green.

The grounds are good. The restaurant on campus served great food. The rooms are big. We had a suit at first it was really nice, however they were ladybugs on the ceiling, headboards. My kids do not like bugs. I contacted the front desk who promptly tried to switch us to a new suit, however same problem. Then he switched us to rooms that join. No bugs in those rooms. Many of the businesses in town shut down for the winter. I would go back to this hotel.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I am glad we were able to solve your room issues. We look forward to your returning in the future.

We wanted a room with a jacuzzi for two. It was so awesome to soak and sooth our sore muscles from the day! The room was extremely elegant! The bed was perfect! The only thing I wish could have been different, we had to walk to the back of the building when there were very few guests.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We hope you'll get the chance to come back again soon.

We stayed in a suite for our wedding weekend. The room was very spacious! Balcony view amazing! Bed was superb! Friendly, welcoming staff and extremely clean room was just the icing on the cake as they say! We will stay here again and recommend to our family and friends!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Congratulations again on your wedding and thank you for choosing to stay with us. We would love to have you back for your 1 year anniversary. Please give me a call when you come back. Thank you for taking the time to send a review. Happy holidays to you and yours

We stayed here for a conference and enjoyed our stay. The rooms were clean and comfortable. The hotel is large and spread out over fairly hilly terrain. There's a very nice outdoor pool and a gaming area for adults & kids. The restaurant offers large, stick-to-your-ribs comfort food (fried chicken & catfish, mashed potatoes, pork chops, etc.) portions are huge and there's a salad bar. Staff is very attentive and the rooms were cleaned well during our stay

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. Hope you can come back and see us in the summer when it's warm and the pool is open. Have a happy holiday season

Very nice, large room. Everything was so clean. The beds were comfortable and the shower was awesome. Great water pressure and the water stayed hot for my whole shower. Check in staff (Brandon) was friendly, efficient and knowledgeable of the area!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your great review for our property and hope to see you on your next trip.

Very clean/safe Highly recommend Great staff Comfortable king sized beds. High water pressure Elegant property Two story facility but handicap accessible 2.3 miles from the main part of downtown Home of the corvette weekend gathering

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We also thank you for the very nice review and hope to see you again in the near future.

This inn was in a good location, clean, & had a restaurant on site. The staff was friendly. The only problem we had was that we didn't feel like the pillows were comfortable, so next time we will pack our own. Very nice place to stay!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your very nice review of our property. The next time you come and you feel the pillows are not comfortable call the front desk and they will be happy to replace them.

Excellant! We were accommodated in with every possible need we had. They have a personal touch that is second to NONE! From the day we booked until the day we left we enjoyed everything. The Manager Margie is so kind and sweet. Sam and Kelly were also very helpful. Thank you all

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your kind review. We're glad we were able to make your stay so enjoyable. We hope you'll come back to see us again soon.

Been staying here for years. Nice rooms at a reasonable price and great onsite restaurant. It's close to the historic downtown which we love Eureka Springs is one of favorite places to visit year round. Charming, great shops and hotels. A definite for Thanksgiving at the Civic Center.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We will see you next Thanksgiving or before.

I've stayed there for two or three nights every November for the last seven or eight years for an event. I know I've forgotten what it was like multiple years ago, but this time I was on the first floor, backside on the way down to the convention center ... room 168 I believe (it was a handicap accessible room with extra grab rails, etc.). Great showerhead and water pressure !!! :-) In room miniature refrigerator was nice. Rest of room was decent too. The only annoying thing was that the HVAC fan was either on or off and didn't cycle with the unit. I don't remember this being that way but it was in this room. Staff is nice and room rate is reasonable. Recommend for a stay for what it is ... it's not a bed-and-breakfast or a haunted hotel or a cutesy gingerbread cabin in the woods, it is a motel. On-site restaurant serves a pretty darn good breakfast also.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for taking the time to send such a kind review. I will happily pass on your compliments to the staff. I will also let the maintenance department know about the a/c. We hope to see you again next year.

Great location. Close to where we needed to be. Rooms were outdated. I wouldnt let my children on the floors. Okay for a one night stay. Went to a wedding reception there and their reception hall was nice. Had a beautiful outdoor pool, but it was Nov so we couldnt swim. Played on the covered playground. It was dirty, but kids loved it. Putt putt was fun.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of our hotel and game center. We have been updating our rooms over the last year. Unfortunately it is a process that takes a lot of time. We are starting construction in 2 weeks on the outside of 2 buildings. Please come back and see us again so we can show you what we've done. I'm glad you enjoyed the game center.

Room was sufficient. Only smoking room available. Noticeable. Tight bathroom. Fan loud - either on or off. Convenient location of room to main entrance and close to main office. Ground floor room also made access easy.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. I'm sorry that the fan was a bother. We would have had maintenance take care of it had we known before you left. I will have them address right away for the next guest. We look forward to the Porsche Palooza group coming back.

Recommend this hotel - was very convenient to Convention Center where Palooza was held. Bed was quite comfortable & room was very spacious & quiet at night. Appreciated the ground floor location. Restaurant had great breakfast menu. Enjoyed our stay.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review and recommendation. We are already looking forward to the Porsche Palooza 2018. See you then.

The BW Inn of the Ozarks is our home for at least 4 nights every year during the Porsche Palooza event. We don't want for anything as the staff is always ready to help in any way they can. We can't recall any issues we've had over the years, but we know if there were any, they'd be immediately rectified. Nice room, great amenities, good restaurant/services, etc. We love the shower head too!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the kind review. We look forward to the Porsche Palooza every year here. We feel like it's family coming back to see us again and again. See you next year.

Had a great time - the staff was superb! Everything was very accommodating. Had one issue - and the desk personnel resolved it before we arrived. I understand the hotel was completely booked- and my sister in law had booked rooms - which ended up being smokers rooms- I discovered it - and informed them that my niece has leukemia and cannot be in a smokers room- the situation was resolved before they arrived for check in! Awesome!

I've stayed at the Inn of the Ozarks many times and it's always a well run, clean and the staff are amazingly helpful, no matter what your request. The restaurant deserves mentioning also. The quality of food is outstanding and the salad bar is to die for.

Two seniors from California on a road trip spent the night in Eureka Spring so we could see the Thorncrown Chapel and drive through the Ozarks.. This is the third of 12 hotels that we stayed at on this trip. Located about a mile from the town center – and uphill so walking to town did not work for us. Facilities were fine, a bit dated. There is no elevator so if you are not on the ground floor, you might need help getting your luggage to your room. The staff was very helpful about this. Toilet in room separate from sink so that was convenient. We ate dinner at hotel – was basic but good – but went downtown for breakfast.

Rooms were very comfortable, clean and well decorated. Food was excellent. Hotel is very close to Convention Center where all our activities were. It would really be nice if they had an elevator. Climbing stairs were a bit difficult for me.

Excellent stay all the way. Clean rooms friendly staff and great location. Will return again. This is our go to place for Eureka Springs. The breakfast is the best and easy walking from any room. You definitely get the best value for your dollar!

I have spent a lot more for less in Eureka Springs. The rooms are comfortable.Convenient location. The attached restaurant Serves wonderful a breakfast and a menu full of great comfort food. The staff is first rate. I will be back.

The house keeping staff were excellent. The front desk staff were amazing, friendly, professional, and just a nice group of people. The rooms are spacious, clean, updated, and very comfortable. Will definitely stay here again.

MINIs in the Ozarks at Best Eureka inn just a few feet from Inn of the Ozarks and a mini fridge was in the room without request or needing to be informed of a need to request accommodations with one...

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I am sorry that not having a fridge was an inconvenience for you. We do understand the need for it these days and have added them to the majority of our rooms. Unfortunately it is a process that is taking time but by next season we should have them in over 90% of our 122 rooms. Thank you for your review and we look forward to having the Mini's back next year.

All was good, did not think with 2 beds I would get a nice chair, I hate to sit on the bed, this was much appreciated. Clean safe good size room so all is well. Ask for a room with fridge some have it mine did not

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
We are happy to hear that you enjoyed your stay at our hotel. Thank you for choosing the Best Western Inn of the Ozarks. We hope to see you again soon.

We got a phone call on her way down from someone that worked at the front desk stating that we got quoted the wrong room rate. She then proceeded to try to charge me more after I'd already had given my credit card information and had a locked in rate. She was not friendly about it at all.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I would like to apologize again for our staff member calling you about your rate. Yes a mistake had been made but it was definitely not on your part. It was our mistake and that is why the rate you were originally quoted is the rate you were charged. She was not instructed to make that call and I have coached her about it. I am sorry that this has caused you any problem and hope you will come back to see us again.

Although a lot of the exteriors show a design from a past era, the rooms themselves (at least the one we stayed in) are clean, up to date and very comfortable...the pillows, the beds, the towels, the water pressure in the shower...all nice. If I could suggest one thing that would have made it even more convenient...in the bathroom, the towel rack was beyond reach when one is in the shower...even a hook next to the tub would be helpful. The rates are higher than a lot of the other hotels in the area, so that might make a difference for you...it was fine for us.

Arrived for the Airport Associations Convention. Room located close to the convention building. Room was very large and nicely furnished. Bed extremely comfortable. Room clean. Great water pressure in shower. Myrtie Mae's Cafe on site is awesome. Food very good. Prices at both the hotel and cafe were great. Would definitely recommend and will stay again.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay. He hope to see you again!

The rooms were clean, spacious and comfortable. Our visit was for a long weekend to see the sights and shop. At night we were exhausted and looked forward to a comfortable bed. Our room also had a refrigerator and microwave.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the nice review. We look forward to having you stay with us again!

One thing we really like about this hotel is how they try very hard to take care of their customers. Thanks! (Our room toilet and sink were way too tall for me. I am about 5 ft. tall.) We do enjoy ourselves, though.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
We appreciate your comments. We hope you will come back and see us again.

Hotel was awesome. Best Westerns are updating their look but still with old fashioned service. The room was fantastic. The bed had to be the most comfortable I've slept on in quite some time. Restaurant was fantastic. Great retro vibe but with 21st century updating.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your kind review. We're happy you were able to enjoy our restaurant while you were staying with us. Hope to see you back soon.

The hotel is very comfortable,, and your in-house restaurant is wonderful. Great food, reasonably prices. From the front desk staff, to he waitresses, to the housekeeping workers, every person was helpful, friendly, and ready to please. Judging by the hotel workers, this must be a great place to work. Room rates were very reasonable.

This is the best place to stay in Eureka Springs if you are a biker. A very welcoming place with a great breakfast. Located at the very top of Main Street and an easy walk to the happening part of town. You can catch a ride back up the hill later. Lot of places to stop, eat and drink.

I stayed at this Best Western as a conference attendee. I doubt that Eureka Springs has many choices in this regard, so I am certain the organizers were limited. If I was traveling for pleasure, however, I would look somewhere else to stay. I am sure that there are properties that are a better value and more up to date rooms.

Rooms were clean and the beds comfortable. Narrow stairs so its a little difficult getting suitcases upstairs. No refrigerator in room but has coffee maker and microwave. Sink was very tall oddly shaped

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and hope to see you again in the near future.

Best Western Inn of the Ozarks in Eureka Springs surprised us in the quietness of the room and we loved the back door shared balcony right outside our room. Very friendly staff and great location in this unique artsy town.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and we are glad you enjoyed your stay. See you on your next trip to Eureka Springs, AR

We stayed 3 nights at the Inn and enjoyed it was much. Staff was very friendly and polite. We really enjoyed the staff in the restaurant. Will definitely go back again. Also very convenient to get anywhere.

It was a great place to stay. It was great access to the whole city while providing comfort in a natural surroundings. The view was excellent. The breeze felt awesome. The staff was efficient and always a pleasure to deal with. The bed was like sleeping on a cloud. I would definitively recommend this hotel to anyone.

This hotel is recently renovated and the exterior looks are deceiving. The rooms are clean, up to date, and cozy. The staff is friendly, quick, and professional. Myrtie Mays is a delicious restaurant for any meal. I highly recommend this hotel over the others I have stayed in in Eureka Springs!

Our daughter got married at the Thorncrown Chapel and the reception was at the Inn of the Ozarks. Only 5 minutes from the church and convenient for the reception. The outdoor covered pavilion was perfect! Entire wedding party and family stayed and we had a great time.

If you want the 1960s hotel experience, this is it. If you want someplace nice, go elsewhere. The tv was the only thing new since the Pleistocene, but if you are in Eureka Springs to watch tv, you're doing it wrong.

BestWesternHotels, Corporate at Best Western Inn of the Ozarks, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

I came for an event being held at the conference center located on the motel grounds. I spent two nights there. For an older model motel they have kept it up quite nicely. The staff is friendly and my room was large and well maintained. The restaurant was a tad on the pricey side, but not so much that you would be put off. Even for a tourist destination at the tail end of the season, the hotel offered a good value. The food served by the restaurant during the conference was delicious and portions were plentiful. My waitress was super nice and conversant in just the best way. The owner and managers have seen to it that everyone there does their job and they all do it well. Just don't let the old style motel, with doors that open to an outside walkway, put you off from staying there. I plan on coming back to explore Eureka Springs and I will definitely stay at the Best Western Inn of the Ozarks.

Clean, comfortable, modern, easy access. Restaurant food was good and servers very attentive. Overall, staff was pleasant, professional and always willing to accommodate. Would stay here again and suggest it as a good option to others.

Been coming to this place for 18 years. Good Location, good restaurant, great staff. Comfortable rooms, and also pet friendly, have never had anything but a great experience staying there. Maybe not a 5 star, but certainly not a 5 star price either.

We stayed here two nights for an annual conference. Great,well kept rooms. Knowledgeable, polite staff. Quiet surroundings. Has an on- site convention center that's amazing! Plenty of seating in the restaurant and great food. Breakfast was especially good! Our organization has already booked for next year.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy you enjoyed your time with us and look forward to your return next year.

We had a superb time touring the area and Eureka Springs. Hotel was well cared for, extremely comfortable beds, staff was friendly and smiled - really felt like they were there for our needs. I was there with a group of 25 and every single one of us had an very positive experience.....we are already making plans to come back for next year.....

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for choosing the Best Western Inn of the Ozarks for your stay. We appreciate your very nice review. We look forward to your return.

great motel, friendly staff, very helpful. Good location, plenty of parking. Large room. Extremely clean, could not find any fault with the cleaness of the facility. Prior to staying at this property, had to change dates three times. Each time the staff was very courteous and quickly made the changes. They seemed to go out of their way to be helpful.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate you business.

We always stay at this hotel when we travel to Eureka Springs. It is older on the outside but the rooms are remodeled and they are huge! What sets this hotel apart is the great staff. Check in and check out here is actually a great experience.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy to have you as our loyal customers and look forward to your return.

Excellent and accommodating staff, rooms are clean, and the location is perfect for all of the attractions in and around Eureka Springs. We have had several conferences there and the staff is so agreeable and helpful in making things seamless for the group.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your very nice review and look forward to your return.

The Best Western of the Ozarks was an older yet very clean and friendly facility. This perfectly fit with our family, since and am older, clean, and very friendly. We were especially impressed with the covered outdoor game room with putt putt golf (for free). Our whole family played, since it was pouring rain and going into town was impossible, and had a wonderful time in a beautiful setting. Even my 93 year old mother played putt putt. She got a hole in one.

The food delivery and conference rooms were set up well. The dining area was spacious and the linens were pure white. We had buffet style and plated meals. Food was hot and wait staff were great. Do not miss out on this hotel for vacations and conferences.

Firstly, this place looks like just another hotel from the outside, but you get to the room and it's neat, clean and up to date. Comfortable beds and high pressure hot shower. My kids and I were in eureka to see the passion play so we had a few hours to spare, so where to go right? Well you really don't have to this place has a pool(outdoor), hot tub, game area(billiards,arcade, and mini golf), tennis court, basketball court and in site restaurant and if you need space for an event there's a convention center in site. So we swam and played in the game area for an hour or so then ate at Myrtis Maes on site restaurant, good but could be better. Friendly staff and great service. Highly recommend if you traveling with your family.

This has been a good place to stay for many years now but needs some up dating. Some of the rooms my friends were in smelled bad and my room was mostly fine but I sensed the smell of mildew when I first walked in.

Simply because a hotel is larger, with more amenities, a full service restaurant, does not mean it is better. Check in was spotty, finding my room was tedious and although one of the desk clerks trashed the other Best Western in town with "At least our rooms have been update", I'm here to tell you mine was not. The "smell" we've all experienced when entering a less than inviting room was there. Not impressed. And the fact the Best Western Eureka Springs offers a wonderful complimentary breakfast and the Best Western Inn at the Ozarks does not, seals the deal. This will be my last stay at this property.

This motel is located at the very top of Main Street and most of the evening activities and nice restaurants begin at the middle of Main St and go down hill. Lots of hill to climb on the way up. The hotel has a pool, hot tub and a very good full, hot breakfast buffet. Wait staff are great (hi Donna) and the customer service is well above average. This was our 4th stay in the last 3 years and we will be back. Lots of motorcycle folks stay here and they provide bike rags for cleaning. Nice touch!

I asked for a quiet room and was put next to a noisy ice machine that ran all night. I was on the bottom floor with a door to the outside and at 5;30 a.m. a loud motorcycle started up outside the door. The a/c didn't cool properly and the sink didn't drain properly. No free breakfast here either. I wouldn't stay here again or recommend this "motel".

After driving 7.5 hours from Louisiana during Hurricane Harvey, we arrived at the hotel and were met by Shaun at the Front Desk. He was very helpful and pleasant and went out of his way to get us checked in quickly and provided us with information we requested about the resort. We stayed in the large suite for 4 nights and it was very comfortable for me and my family of 5. Everything was great during our stay and cant wait to come back again in the future!!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business. We are glad your family was safe and hope you found all well on your trip home. See you on your next trip.

Good, not great. No free breakfast! No more to say. I won't give any hotel a top rating without a free breakfast offering!!! There is nothing more to say..With a little fore thought this could be a great place.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again in the near future.

Out of 4 nights at this hotel, I had to get my key card re-keyed every night. I've only had an issue with key cards at the two Best Western properties in Eureka Springs. Breakfast in the restaurant was pretty good.

Stayed one night.. could use some updating but room and property super clean! Hotel pool is gorgeous-looks like a resort pool area. There is also free mini golf, that was a lot of fun to play! There are also some arcade games but we didn't play any of those. Restaurant on site was always busy but we did not eat there. There is also a shuttle stop near the hotel which is convenient as finding a parking spot downtown near the shops can be difficult. Front desk clerk was very friendly upon check in. I would stay here again.

We stay at this hotel every year and are not disappointed. The location is good, restaurant excellent, and new, updated rooms offer microwave and refrigerator, much appreciated when traveling. Staff was responsive when we reported a problem and everyone was friendly and accommodating.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for making the Best Western Inn of the Ozarks your favorite place to stay. We look forward to seeing you on your next trip.

40 minutes to trickle enough water to bathe in the bathtub is just not acceptable. And was not fixed when reported. Fun venue but not a very good hotel room. Window A/C unit made a lot of noise but eventually became 'white noise' background. Closet doors in disrepair - had to be very careful not to pull them down when using the closet. I wouldn't recommend this hotel to anyone I cared about and won't stay there again unless circumstances are out of my control.

This is a comfortable hotel, nice rooms (we had 163 which we hope we can get again next year). The restaurant is exceptionally good. We used the conference room, which was kept nice and clean, and the restrooms there were also always clean.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and look forward to your next stay.

Excellent place to stay if you are visiting Eureka Springs. The staff are very pleasant and professional. The hotel has all the amenities and is kept sparkling clean. The restaurant has a good selection and the food well prepared. The location convenient to the sights in town and easy to locate.

I give this hotel a 5 star. Great location with a great restaurant. Service and cleanliness was great. Very kid friendly with the arcade and pool. Loved movie nights at the pool. I would recommend a stay to anyone.

Excellent place to stay. Location was close to everything we want to do in Eureka Springs. Food in Restaurant located in hotel was great. All staff was friendly and helpful. Recommend it to all, even the flowers, plants and grounds were well maintained and made it feel more like a home.

Great place to stay with plenty of nice things to do. Nice clean rooms. Best swimming pool around. Easy access to everything in town. Restaurant on premises was an added bonus. Great food at good prices. Room are kind of expensive though, and DO NOT get the rollaway beds.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business. Hope to see you on your next trip to Eureka Springs, AR.

We got there late due to traffic on the way back from the eclipse. IT was almost 9PM! When I walked in the front door, the clerk said, "Ken?" Yep, that's me. He divided the bill for the two rooms between the three of us. Thank you. Best Western gives discounts to Harley Owner's Group members. And it's a good discount. Our discount was applied with our reservation. Nice people. Call the front desk to make your reservation. The one-on-one contact experience was great.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking time to send us a review. I will pass on your compliments to the staff. We hope you'll come back and see us again.

Clean, updated, and convenient. Only criticism is the inconsistency with staff knowledge when asked questions. We ran out of time to use the pool, but it looked very nice. Also has games and mini golf, which was great for the kids. We stayed on a Sunday night and did not hear any motorcycles. Great find!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. We hope to see you again in the near future.

Very enjoyable stay and I would return next year for this same conference. Thanks for a great stay. good service in restaurant and will recommend this motel to others who travel in this area any time.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business and hope to see you on your return trip.

It was an okay stay, but it would have been nice to get a complimentary breakfast for the amount of money we paid for the time we stayed. For the first night on Friday I got some push back from the front desk about getting extra bedding, like I was putting him out. I've done reception at the front desk before at a Radisson, and I thought it was rude and unnecessary for him to tell me he'd have to see what he had left and there might not be enough to give us extra's. It was just the way he said it. It was not professional and I felt like I was putting him out. We did end up getting it and everyone else was fine, but I wasn't super impressed. I don't think we'll be back, but it was an okay stay. The beds were really comfortable and pillows were perfect. The decor and room style was very outdated and underwhelming.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us your review. It is very important to us to hear the opinions of our guests. I am very sorry that our front desk staff acted rude to you. That is not acceptable behavior and I will track down the employee who was working that night. I hope you'll come back again and give us a chance to show you the exceptional service we do give to our guests.

A wonderful stay with a great room. I give tons of credit to the Housekeeping staff because our room was spotless and smelled fresh and clean. They even folded a nightgown that was on the bed! A great place!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. Thank you for choosing to stay with us on your birthday. I will pass on your compliment to the housekeeping manager. I always say that the housekeepers are the back bone of the hotel. And our girls are top notch. Hope to see you back again.

This BW is a little gem in Eureka Springs! The entire staff was professional, friendly, and personable! The room was spacious and extremely clean. I would definitely stay here a second time. We were lucky enough to have a room facing the charming forest in the back and waking up to walking out to that was picturesque!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We're glad you were able to appreciate the beautiful scenery. Hope you get the chance to come back and see us again soon.

Great hotel, friendly staff easy to find and close to everything. We stayed in the area due to family funeral but we did manage to go downtown Eureka Springs Our room was large plenty of room , clean !!!

We stayed here for my oldest son's wedding at Thorncrown Chapel. The accommodations were clean, roomy and comfortable. The staff was very nice and helpful. The restaurant, Myrtie Mae's, was reasonably priced, charming, had great food and service! The day I had breakfast there was my birthday and it was such a treat!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and hope to see you again soon.

I stayed here during the Eurekan multipart festival. The hotel stay was wonderful. Rooms were of good size, clean, comfortable and quiet. There is a large pool and a hot tub. There were plenty of things for kids to do.The hotel was close to the historic downtown and other food options. Staff was friendly and helpful.. Check in was a breeze. Breakfast was very good. I would stay again.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at Best Western Inn of the Ozarks. Hope to see you again next year.

We enjoyed our overnight stay! It was great for our 11 year old son to have such great activities on site. Check in went well and the staff was helpful providing information and maps. We found our room to be clean and well appointed. We would be happy to stay here again!

This hotel was recommended by a friend and we were not disappointed. The room was comfortable and the staff was very friendly and helpful. The whole family enjoyed the recreation area which includes mini golf, ping pong and pool tables to name a few of the options. They also project movies in the pool area in the evening which was really fun. We ate at the restaurant and the food was good with a wonderful salad bar. Overall a good experience and I would definitely stay again!

Stayed here for 3 nights. Hotel was great with restaurant on site. Nice swimming pool and great location to all the sites and historic downtown. The area shuttle stops right in front of the hotel and takes you to just about any spot you might want to see.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the review. We're always happy to hear about our guests experience at our hotel and restaurant along with their visit around town. Hope to see you back again soon.

Close walk to down town. Rooms have updated decor and were clean, mattress left a lot to be desired. Breakfast was good and staff was pleasant. Will probably stay here again in the future and would recommend to a friend.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. We are working on changing the mattresses in the rooms that need it. We will be watching for your return along with your friends.

We were looking for a comfortable, one night stay in Eureka Springs as we were traveling through and taking time to visit the Great Passion Play. We chose the BW Inn of the Ozarks based on other reviews on this site. We had traveled overnight and arrived in the afternoon and were pretty tired and our children were ready to be out of the vehicle and have some fun. We were thrilled with the room, it was large, comfortable, clean, nicer than we even expected. But, we were super impressed with the amenities! The onsite restaurant was wonderful! The salad bar was impressive, super clean and tidy, and delicious! The meal was also very good with large portions. It was great after a day of traveling. But, the icing on the cake was the pool and put put golf course. The pool is a great size, beautiful, and nicely kept. The children LOVED it! The put-put was a wonderful unexpected activity, and it is free. We will definitely make this our place to stop whenever we are in the area.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for such a great review. Hope to see you again on your next trip to Eureka Springs, AR.

The AC in the room did not work properly, and the prices on the menu that the staff gave me to look at before going to the restaurant were incorrect, when I pointed this out they said that they were aware of the issue and that that has happened before!! Well I believe that if your aware of it you might want to correct it or warn the guest

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business and your review. We will correct the menu prices, and please let the front desk know if you are having problems with your air. They will be happy to have maintenance fix the problem. Hope you give us another try.

We were at one end of the complex. It took about five minutes to get to the front desk. The hot tub was not hot. The water was only luke warm. I like nice hot water, and only about half of the jets were working.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business. We do have a very large hotel and if walking from one area to the other can be a stroll. Also I do apologize for the Hot Tub. Hope you stay again and give us another try and I will let the maintenance know to adjust the jets and check the temp. Also we have a golf cart available to accommodate our guests, you can call the front desk and they will be happy to help.

The Best Western Inn of the Ozarks has always been a favorite place to stay over the years. It is very well kept and has very comfortable beds. The swimming pool and hot tub is excellent. I can't say enough about the wonderful staff, and the restaurant on site, Myrtie Mae's, is a must when visiting Eureka Springs!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your great review of our property and hope to see you again in the near future.

When visiting Eureka Springs I would recommend this motel regardless if you are a family or not. We are a family of five and selected this hotel based on price and amenities. Having kids we were really attracted to the pool and arcade. Upon arrival the outer appearance was of most motels. No real wow factor. But wait for it...because don't let the typical first impression be your last. My family was not wowed as we pulled up to our room. When we walked it the room felt like a nice hotel room. I believe that we got one of the more recent renovated rooms that I had read about. My family was very surprised and delighted. Clean, spacious, fresh and modern. Now for the fun. Very nice outdoor pool that we spent much time in. Also an arcade room with old games and 9 hole mini golf. Location was perfect for getting around town/downtown. Did not eat at the restaurant but notice that it was always busy. I would definitely stay here again

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the kind review. We're always glad to hear that our guests has enjoyed all the love and hard work we put into it so they can have a wonderful time. And as you said with or without a family it's a great place to stay. I hope you were also able to enjoy the movies by the pool at night. We'll look forward to seeing you again.

Rooms are clean, staff is friendly and helpful and the restaurant food is very good and well worth the value. Just make sure you arrive on the day that you booked, or you will be paying for a room you didn't get to stay in one night.

This was our second time staying here and we were definitely not disappointed. We drove away this time saying the same thing we said last year. We will be back! Clean, affordable, great staff. Thanks!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Well, thank you very much for your loyalty and choosing to stay again at the Best Western Inn of the Ozarks. We are glad you enjoy our property. See you on your next trip.

Very good service and food. All staff and food service was excellent, including the manager. We had noon meals for wives and the group doing the business meetings. All was excellent. We have stayed there several times in the past. Its proximity to the local area is helpful. Rooms were clean and attractive. Wish it had a refrigerator.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you on your next trip. Remember to ask for a room with a a refrigerator and we will do our best to accommodate you.

This is a nice little property in good repair, comfortable and very clean. It was quiet and spacious. Great for parents dropping off/picking up kids at camp or for a quick get-away with family/friends. Would def recommend.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. Hope you get the chance to come back to see us again soon.

Motel was clean, comfortable and the staff was excellent. The restaurant has wonderful home cooked food. The pool area was very clean and beautiful. Wonderful conference area. This is the best place to stay in Eureka Springs!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you were so pleased with our property and hope to see you again in the near future.

Nice place to stay. They are dog friendly. If you end up with a room that does not have a refrigerator or microwave they have a $10.00 fee per night to get one. We were not informed about the fee and did not know about the fee until after checking out and looking at the bill. Staff was very helpful.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I apologize for the staff not making you aware of the charge for the microwave or for the mini-fridge. We are working on getting them put into all the rooms in the near future. We hope you'll come back to see us again.

Last minute trip to Eureka. Pleasantly surprised with Best Western facility. Although we had a late night arrival and quick departure, room was pleasant. Beds were quite comfortable. We didn't take advantage, but the property has fun-looking pool and recreational spaces for families visiting with children. Location is very convenient.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us your review. Hopefully you'll get a chance to come back and check out all the amenities we have to offer.

Overall excellent experience! The young lady that cleaned our room was especially delightful. She went out of her way to help us. There is no complimentary breakfast included but the on-site restaurant is very convenient and the prices are reasonable and the food is delicious! The bed was a bit uncomfortable...I'm used to a mattress that is not so soft, but the room was very quiet and peaceful.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. I will have maintenance check the mattress. Please come back and see us again.

Very clean and comfortable accommodations. Restaurant staff friendly and welcoming. Very good food. Appreciated the separate, covered motorcycle parking available. Pool was nice but does need some repair.

We had a family reunion with 140 at this hotel. The hotel was wonderful to work with and they care about their guests! The hotel prepared two meals for us, a cookout and a formal banquet. Both were delicious!

We were very happy with our recent four night stay! It is conveniently located. A big plus for us was the trolley stop right in the parking area! The swimming pool is huge for a motel, and very nice and clean. Our room was immaculate and nicely decorated. We will definitely stay here again when back in the area!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your very nice review of our facility and staying with us at the Best Western Inn of the Ozarks.

Good location, nice rooms, pool area and restaurant on site. The caged bike parking was a plus considering there were storms overnight. The taxi number they provided was full of information and an interesting guy

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. See you on your next trip.

The entire Staff at the hotel are friendly & very helpful. They didn't hesitate to make your stay the best possible. The restaurant, Myrtie Mae's, is the BEST in town. We will definitely be coming back in the future!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your very nice review. We look forward to your next visit to Eureka Springs, AR and the Best Western Inn of the Ozarks.

We had 20 rooms, some for 4 nights for our wedding that was at the ThornCrown Chapel. The motel was not clean, the food was not what was ordered for the reception and they made us move out of our original rooms when someone else wanted a Jacuzzi that was higher than the wedding rate we were paying. I will not go to this motel again.

This Best Western was a great place to stay in Eureka Springs. My girlfriend and I were very surprised at how many fun things there were to do at this hotel. We used the pool, the hot tub, and the mini golf course to pass some down time and they were all excellent. The employees we interacted with were very nice and welcoming. The restaurant in the hotel was very good, we ate there three times during our stay, which says a lot considering we normally try to eat at new places each night. The rooms were simple and perfect. The beds were very comfortable. The only complaint I have is the internet was a little sluggish but I really can't complain about that. This hotel is excellent and I recommend anyone stay here while in town.

Great place for bikers. They have covered gated parking for motorcycles. Convenient to downtown. We didn't use the pool but they had one with a big screen for movies. The staff was very friendly and knowledgeable about the area.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. And since you didn't get the chance to use our pool or watch a poolside movie, you'll have to come back and see us again.

We have used this hotel before and find it to be comfortable, well located and a great value! It is an easy ride into the city center, to Opera in the Ozarks, and to local attractions, and is itself very accessible. In addition, the staff is very welcoming.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. We hope you'll get the chance to come back and see us again soon.

Needs updated. Carpet needs to be replaced with wood/laminate. Lighting needs to be better. Only a few outlets for charging electronic devices. Difficulty with tub draining water so I had to take a shower/bath which left soap residue from ankle down. I hate that the bed pillows have been reduced down to the size of a square! Not sure if there is a complimentary breakfast that goes with the room, we weren't told and so we choose to eat downtown at an astronomical price! This was our fifth trip to Eureka Springs. Our first trip was in 1992. In my opinion, Eureka Springs in general, has become way too expensive for the quality of food and services provided.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review telling us what you liked and disliked about your stay. We are and have been remodeling our property over the past year. Unfortunately it is a long process. Please come back again and give us a chance to wow you. I will look into the issues you mentioned and have them addressed.

Most of this sprawling hotel is tucked quietly back onto the sides of a wooded mountain. It is very clean & well maintained. Everything there was as one desires and expects their hotel room and service to be. Much larger than one sees from hwy. 62 as it winds through the wooded Ozark Mountains, it could almost be overlooked. Located on the the edge of Eureka Springs, AK. it is convenient to everything from outdoors recreation, Beaver Lake, quaint ships, restaurants, theaters, etc. Their restaurant is noted as one of the finest in the area. Swimming pool well above standard, mini-gol fl and other activities included on the property. An excellent "find" for us.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. We're always happy to know that our guests enjoyed their stay with us. We hope you'll get the chance to come back again soon.

Traveling for the weekend with two large dogs. We had room for both crates, dogs, us, and luggage. We were close to a grassy area that had a station with bags and a trash can. We have never traveled with the dogs before (100 lbs and 60 lbs) and felt like this trip was a success. We will definitely be back in the future.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I remember you and your dogs well. I'm happy that your accommodations worked out well for all of you. We are always happy to have dogs stay with their families here. Hope to see you back again soon.

Room (#177) was clean & very spacious. Comfortable fit 3 people without us being in each other's way. Pool was nice and relaxing. Plenty of chairs to lounge in. Myrtie Mae's restaurant was great food and reasonably priced.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of our property. We hope you'll come back and see us again soon.

Best Western Inn of the Ozarks is a clean, friendly place to stay. A tram stop is conveniently located right in front of the office, so you don't have to fight the traffic during your stay The restaurant offers really good meals with excellent service and pricing. There is a nice pool, hot tub, and gaming area with free miniature golf and ping pong. Recommend requesting a room in the newer wing of the facility. The rooms are larger and the view is much better. Great place for a family stay.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for sending us such a great review. We love having families stand with us and taking advantage of all our amenities. We hope to see you again in the future.

we had a great time at this Best Western. great staff, great food. a little pricey, but still good. there Fried Chicken was very good. the Beds were very comfy... I don't have more to say I can say all that needs to be said so why should I be made to type more than 200

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. Short and sweet is always good I believe. Hope you'll come back and stay with us again.

This was a great place to stay. We were here with the grandkids, and we were all grateful for the spacious room. The kids loved the pool, and I thought it was beautiful. Our room faced the woods, and was very quiet. It was also very clean. The location was perfect, close to town, but with plenty of off-street parking. The hotel restaurant was very good. If you eat breakfast here, ask for Addie for your waitress. She is awesome! If we ever get back to Eureka Springs, we're staying here!

We are here in Eureka Springs planning our wedding and the staff here has gone out of their way to take care of us at every turn. Terri has graciously put up with me changing my mind and has been more than patient helping me plan our reception. Margie has gone out of her way to take care of us during our stay and the housekeeping staff are friendly and efficient. We can't wait to come back.

All in all, the stay was very good. Great restaurant right in the hotel. Made it very nice. They have a covered game area as well as a hot tub and very nice swimming pool. There is a trolley stop at the hotel for those who do not want to hassle with trying to drive to the downtown area. Tickets can also be purchased at the hotel.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. You definitely covered our amenities nicely. We hope you get a chance to visit us again soon.

We have always been very happy with this venue. The restaurant makes it even better. Worth the trip. Great location for a couples getaway or motorcycle group. Cool town. Our rooms are clean and the staff always helpful. We spent a week here in 2012 and enjoyed every day.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. Hopefully you'll get back sooner than 5 years from now.

Rooms big. staff friendly and helpful. great motorcycle secured parking. Surprise to see a restaurant on site. Pool area was nice with waterfall. Close to downtown Eureka Springs. Need to take trolley this is a all day pass of $6. Unfortunately this stops at six pm. Surprised to find taxi service which was quick and reasonable.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. We're glad you enjoyed our town. We hope you'll get to come back and visit us again soon.

Conveniently located and the entire staff (e.g., front desk, restaurant staff, housekeeping and maintenance) was outstanding. They accommodated our every need! Our room was clean and the bed was comfortable. Surprisingly, the restaurant food was also outstanding!!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I will pass on your compliments to the rest of the staff.

Had a wonderful time with a group of motorcycle friends. Stayed at the Best Western Inn of the Ozarks, with 110 of our motorcycle friends. The hotel made us all feel very welcome. We had so much fun riding around the northwest parts of AK, and we all plan on returning to the same hotel next year.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the nice review. We enjoyed having you all here and look forward to your returning again.

Outstanding hotel and staff. Great accommodations and the food at the hotel restaurant was very good too! If you haven't visited this area of the country, you are missing out! Beautiful country and very friendly people!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. We hope you'll get a chance to visit us again.

I can't remember ever feeling so welcomed by a hotel. Unlike many hotels, they have abundant welcoming staff so things are always getting done with a smile. We particularly remember Margie at the front desk and Austin in the event room but everyone was amazing. The restaurant was also exceptional which is rare at hotels and the food prices were very reasonable. They went out of their way to accommodate us. Thanks to manager Randy for such a great staff.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for such a wonderful review of our property and staff. We hope you make Best Western your favorite place to stay while in Eureka Springs, AR.

We always enjoy staying here. Everyone is over the top friendly and helpful. The rooms are comfortable. We requested a view overlooking the mountainside. We could sit on the balcony & enjoy the birds and wildlife. Most relaxing and fun. Vicki

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying with us at the Best Western Inn of the Ozarks. We are glad you enjoyed our facility and hope to see you again in the near future.

Our stay here was comfortable. The room was clean and well outfitted. The balcony overlooked the pool and recreation areas. The room costs do not include breakfast, which many of the competitors do. The café does, however, -- for a fee.

My wife and I stayed here for our 22nd wedding anniversary. The room was comfortable and the restaurant (Myrtle's) was fantastic! There are a lot of on site amenities (swimming pool, tennis court, basketball hoop, putt-putt golf, etc. The only thing lacking was a microwave and refrigerator in the room, but we managed to get along without it.

My boyfriend, Mom, 3 dogs and I traveled to Eureka Springs for an overnight get away, to see the Passion Play. We checked out and called several hotels and this Best Western had exactly what we needed. A one bedroom suite, that fit all of us comfortably. The hotel was easy to find, right off the main road, Check in was very smooth and the front desk staff very friendly and accommodating. We found our suite, room 343 without any problems. It was easy to unpack our vehicle as we could park right in front of the door to our room. Walking into the suite, there was a living room area with a queen size pull out sofa. The front desk told me that all sofa's were new. The mattress wasn't too bad, but we brought a memory foam topper from home to make sure it would be comfy for my boyfriend and I. Off to the other corner was the bar area, with sink, microwave, and fridge. There was a large television, desk and two chairs as well. In the other room, was the king size bed, large television, his and her sinks and lots of space. This suite also has a private outdoor patio with chairs, which was really nice, even though the view is blocked by trees. For a room this size, I felt as though the bathroom was really small. There are two air conditioners, one for each room. I personally prefer central air units with the thermostat on the wall, but the two units in the room did keep us cool and were not too loud. There was no ice machine in our building, but there was one across the parking lot in the next building. There are plenty of areas to walk the dogs. The pool area looked nice, but we didn't have time to use it. Our room was clean and didn't have any funky smells. The hotel grounds were also kept up. All in all, a great stay and we will definitely be back!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for your review telling us what you liked about your stay. We are always happy to have our guests bring their four legged family members. Thank you for letting me know about the sofa bed mattress. I will have the maintenance department look into it. We look forward to your family coming back to see us again.