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Codice vantaggio

Best Western Hotel Inn of the Ozarks, Eureka Springs

4.5/5  - basé sur 912 notations.
207 W Van Buren, 72632-3648, Eureka Springs, United States - visualizzare mappa

Vieni ad approfittare della posizione del nostro hotel di Eureka Springs, situato a pochi passi dai negozi del centro città e vicino al luogo in cui si svolge la rappresentazione a tema religioso Great Passion Play. Il nostro personale si impegna a soddisfare ogni esigenza dei clienti. Il nostro hotel di Eureka Springs, Arkansas, dispone di 122 camere spaziose e si trova su terreni ampi più di 14 ettari, sullo splendido altopiano d'Ozark. L'hotel dispone di camere splendide e di una scintillante piscina affacciata su una magnifica area verde, dove la sera potrai assistere a un film. Il nostro hotel si trova inoltre sulla storica Eureka Springs Trolley Route. Il nostro hotel di Eureka Springs, Arkansas, offre molte opportunità per divertirsi con tutta la famiglia, disponendo di un campo da minigolf, di una sala giochi e di un campo sportivo. Gli hotel di Eureka Springs, Arkansas, sono famosi per loro incredibile ospitalità. Il famoso ristorante a servizio completo Myrtie Mae's si trova all'interno della nostra struttura: gli ospiti non dovranno allontanarsi molto per gustare un ottimo pasto. L'hotel si trova a una breve distanza dal centro storico di Eureka Springs, dove gli appassionati di storia potranno scoprire l'affascinante cultura della nostra città. Eureka Springs, Arkansas, è una città molto accogliente e noi saremo felici di ospitarti mentre la visiti. Potrai visitare la riserva faunistica Turpentine Creek, per vivere un'esperienza unica e rimetterti in contatto con la natura. Le gare di rally Corvette e Volkswagen e gli eventi del Motorcycle Club attirano visitatori da tutto il mondo. Ma anche gli eventi che si svolgono durante l'estate presso il museo d'arte Crystal Bridges sono davvero da non perdere. Potrai dare un'occhiata a cosa c'è da fare nei laghi Beaver e Table Rock dell'altopiano d'Ozark o trascorrere una giornata nuotando o facendo un'escursione a piedi. I fiumi White e Kings sono molto frequentati dagli appassionati di rafting e di kayak. La zona di Eureka Springs è celebre per i suoi percorsi per escursioni in bicicletta, un ottimo modo per passare una giornata divertente con tutta la famiglia. L'Ozark Mountain Ziplines di Eureka Springs si trova di fronte all'hotel e offre fantastiche escursioni sulle cime degli alberi dell'altopiano d'Ozark. Ma anche se sei in città per affari, saremo felici di occuparci di te. Alcuni degli ospiti abituali del nostro hotel di Eureka Springs sono dipendenti di Walmart®.

Best Western

Hotel Inn of the Ozarks

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Ristorante
    Ristorante
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 910 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
541
Molto buono
252
Nella media
78
Scarso
26
Pessimo
13
CONSULTARE I PARERI SU
Affari Affari
115
Business Business
82
Da solo Da solo
24
Di coppia Di coppia
126
In coppia In coppia
238
In famiglia In famiglia
273
Viaggio con amici Viaggio con amici
224
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"vacation for grandkids"

5
09/08/2018

The staff here are so nice and helpful. We needed some paper plates and called the front desk and in 3 minutes a nice gentleman showed up. Rooms were very clean and cozy and quiet to my surprise because the motel was full .Eat at their restaurant cause the food was great. Visit the sites in Eureka they are fantastic!!

"A Nice Friendly Place to stay"

4
05/08/2018

On a recent motorcycle trip my friend and I stayed here and were very pleasantly surprised. Yes it is an older property but it is very well maintained. Our rooms were clean, well appointed and the bed was great. In addition the wireless worked very well. They have locked motorcycle parking if you want it and a nice pool. Their restaurant is VERY good. We had dinner their one night and breakfast every day. The dinner specialty is fried chicken and it was great. The breakfast menu is good as is the food. Our breakfast server was Missy who does a great job and has a fun personality. You will like this property. the hotel is nice and the people are great.

"Family Reunion"

5
03/08/2018

The staff was great and the rooms excellent! Our group all had the same experience. The location of the hotel to the historic district was great. Their is a trolley stop right in front of the hotel. With the map provided by the check-in and explained clearly to us, we did not have any trouble getting around.

"I would give this hotel a score of 10 if I could! Highly recommend!"

5
29/07/2018

We had an amazing stay at this Best Western Inn of The Ozarks! We were in a King Suite with a kitchenette down on ground level. It was 2 rooms. My son stayed in the pull out couch and My Husband and I stayed in the Kind bedroom. The hotel is peaceful and clean. Beds were comfortable. What I loved most was the balcony. It was in the trees and felt like we were in a treehouse. It was nice and cool in the mornings and we would sit out there and drink our coffee in the mornings. There is a wall between rooms, so you don't see your neighbors on their balcony. There is a pool and a hot tub. The hot tub needed repair on the jets. We sat in it for a bit anyway because the water was hot. My husband and I played the putt putt and it was primitive but fun. It is free to play. The other games take quarters. If you stay in a room with a kitchenette (microwave and fridge), I would get a few groceries. The restaurants in the area can really add up in cost.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the wonderful review. We appreciate you taking time from your day to send it. The hot tub is more of a whirlpool tub then a jacuzzi tub. Possibly in the future we will get it replaced. I give a lot of credit to our housekeeping department. They are the back bone of the hotel. I will be sure to pass on your compliments to the entire staff. Please come back and stay with us again.

"Inn of the Ozarks"

4
23/07/2018

The room was clean. The pool was refreshing. Had a game room for kids & adults. Showed a movie in the evening free of charge. Good wi-fi service. Had to retrieve toletries at front desk. None in the room. Otherwise everything was good.Would stay there again.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. I am sorry that you did not have toiletries in your room. I will talk to the housekeeping manager about it. We're glad to hear you enjoyed the movie and the game center. We hope you and your family will come back and see you again soon.

"Great Hotel!"

5
22/07/2018

This is a very nice clean hotel to stay in. The people at the front desk were super nice and friendly. The pool was clean and had a nice waterfall and a lot of shade. I wish we had more time to spend there to enjoy the mini golf and arcade. The beds were comfortable. It is a short drive to the Historic District and to Beaver Lake. There is a restaurant at the hotel and many places nearby to eat also.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the review. We are happy to hear you had such a great time with us. Please come back and see us again soon.

"Excellent Hotel!"

5
21/07/2018

My husband and I spent 3 days here while touring by motorcycles through the many beautiful riding loops in the area. This was by far the best Best Western that we have ever stayed in. A beautiful facility with lots to do and more importantly, a staff team that was friendly, professional and who went out of their way to ensure our stay was good. A special thanks to Manager Margie who was beyond helpful and who made our stay so memorable!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
We appreciate your taking the time to write such a kind review. I appreciate your compliment also. It was a pleasure meeting you all and we hope your group will come back and stay with us again. Please feel free to call me directly to book your rooms.

"Good experience"

5
13/07/2018

The rooms are not fancy but they were clean and we had everything we needed. The people at the front desk were friendly and helpful. Although there was no free breakfast the restaurant prices and the food were good. We really liked our breakfast waitress (Missey). She was so friendly and made us feel at home.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for taking the time to send us a review. We appreciate your comments and will be sure to let Misty know you sent her such a high compliment. We hope you will come back and see us again when you return to Eureka Springs.

"An outstanding property!"

5
13/07/2018

(There are two Best Western locations in Eureka Springs.) The BW Inn of the Ozarks is an outstanding place to stay. We asked for a quiet room and were given one that faces the forest. The hotel is solidly constructed, so that noise from other rooms is not noticeable. (No elevators, and outside entrances. If you want the ground floor, ask.) The staff members are well-trained, pleasant and helpful. Inside the main building is a fine restaurant, Myrtle Mae's, that serves breakfast, lunch, and dinner. The food preparation, menu, and service are excellent! A well-stocked, high-variety salad bar is included at lunch and dinner. This is a great choice if you want service and a great night's rest.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scoring review. We appreciate your complimenting both the hotel staff and Myrtie Mae's staff. I will be sure to pass them on to everyone. Please come back and see us again on your next trip to Eureka Springs.

"Lovely property"

4
13/07/2018

Very comfortable beds! Clean rooms and great location. Would like to have had a breakfast option. The restaurant was good but too many flies for us to chance it a second time around. Plenty of parking.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. We're glad to hear you enjoyed your stay with us. Flies have really been a issue for us this year. I apologize for the inconvenience. Please come back and see us again.

"Going all out t5o make our stay super"

5
10/07/2018

Stayed with large group attending a wedding on site. Staff support & facilities outstanding going out of their way to make the wedding come off without a hitch. Definitely recommend for your event or just vacationing.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high score review. We are always happy to help in any way we can to make our guest stay memorable. We hope you get the chance to come back and stay with us again.

"Convenient and clean"

5
09/07/2018

My wife and I stayed here for a weekend getaway and it turned out great. The hotel room was clean and well kept, the staff were helpful and courteous. There was a restaurant attached and it was also clean with good food. There was a bit of a wait in morning for a seat. The hotel was located in a central area close to everything we needed. I would stay there again and would recommend it to other couples or families.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the 5 star review. We appreciate your compliments and I will pass them on to the staff. Hope to see you again soon.

"Little Extras Make the difference"

5
29/06/2018

After a long day of riding our motorcycles through the Ozark Mountains Route 23 is awesome, we arrived at out Best Western of the Ozarks. We were met by a fantastic Office Manager, who was friendly and very welcoming. In addition to a great room, they had special parking in a locked up area near our room. The pool is not an ordinary one. The outdoor pool has a fantastic waterfall and plenty of shady areas to sit and enjoy the pool. Right next to it was a putt-putt area. Enjoyed our stay and offer a special “shout out” to the office manager, who made our group feel welcomed and special. She deserves “Customer Service Employee of the Decade. Special thanks from this group of Riders.

"Great location for a large family reunion!"

5
23/06/2018

We have 62 family members staying at the Best Western Inn of the Ozarks / Convention Center. It was a great location, as the motel rooms, swimming pool, game room, jacuzzi, and private room at the convention center were all within a short walking distance. We had our meals together in a private room at the convention center. The food was very tasty and generous in quantity, and the staff were very warm friendly and accommodating. We used the Holiday Island Golf and Tennis facilities. They were only a 10-minute drive away. Thanks to Terri Paris for all her assistance in getting all the details worked out.

"Truely a hidden delight."

5
20/06/2018

The hotel is hidden away and nestled in the trees. they have minature golf a pool with a water fountain, and a movie at night for guests. location is great, views are warm and inviting. resturant on location. Staff is very friendly and helpful Jon is one of wonderful staff members we met. Will stay here again.

"Good location and price"

4
19/06/2018

This is an older motel but still clean and quiet. We were in building D on the backside and it was very quiet. We got a good nights sleep--the bed was comfy and so were the pillows. The king room was very spacious. We had a little sitting area with 2 chairs. The water pressure was good and the shower head was high. The sink was separate from the toilet and shower, which we like. The staff was very friendly and helpful. We did not use the pool but it looked like it was nicely maintained. It was very family friendly.

"34 wedding anniversary"

5
18/06/2018

The Inn of the Ozarks is a wonderful place to stay with very reasonable prices. The rooms are always extremely clean and fresh. The restaurant there “Myrtis Mae's” has top quality, fresh home cooked meals. Their fried chicken is out of this world and they also make a mean BLT sandwich. I heartily recommend both the Inn and the restaurant.

"Awsome Hotel"

5
18/06/2018

Arguably the best hotel and restaurant in town Very clean place with amazing rooms that are clean and offer privacy, some rooms have views looking over the forest. The local restaurant is simply amazing frequently used by locals. Have stayed there 3 times and i had an amazing relaxing experience.

"Fun place to stay"

5
12/06/2018

Remodeling in progress. We thoroughly enjoyed our stay here and took advantage of the putt putt golf, air hockey, pool, and outdoor movie. Stayed in one of the rooms with a balcony in back, located in ground floor. Would definitely stay again.

"Great place to stay! "

5
24/05/2018

This has been the best Best Western Hotel I have ever stayed at. The pool is beautiful and the arcade was fun. The rooms are very nice and clean. The staff is wonderful and eager to help in any way they can!

"Just okay"

3
24/05/2018

There were some good things and bad things about this hotel. Let's start with the good: The single King room was really big! There was a lot of space to move around, and he furnishings were clean and nice. The bed was clean and fairly comfortable. The outdoor pool and space were large and family friendly. The hot tub was in a separate little building, which was kind of neat. There was also an outdoor covered game area with ping pong, arcade games, billiards, air hockey, and free mini golf. It was a fun way to spend some time. Now for the negatives: the hotel was obviously dated. It appeared that they were trying to do some updates, so that will be nice when it's finished. Inside the room, it was always humid! Our towels never dried, and every fabric surface felt slightly damp. It was just a little uncomfortable. The water pressure was low in the shower. Also, the carpets appeared clean, but when my husband and I took showers, we initially left brown dirty footprints in the tub floor! Gross! This was after just walking around barefoot on the carpets. Overall, our stay was still enjoyable. There were a few things I wish had been different, but it was not the worst we've ever stayed in.

"Friendly Staff"

4
21/05/2018

The hotel is old, yet, it looks as if much renovation is taking place on the grounds. Just in time in my opinion, it needs a makeover. Still, my room was clean, good job housekeeping:) the bed was comfortable:) it was quiet throughout the night:) overall room was large:) Plenty of hot morning shower water:) We never eat dinner at most hotels, heard about this one and it was outstanding! ( I would suggest marking much of the items on the salad bar, seafood items can be a problem for some people) There is no free breakfast here, but free coffee if you ask the restaurant:) Thank you! Their prices for dinner and breakfast are reasonable, their staff so friendly. Nice job

"Great location and value"

5
19/05/2018

This hotel has a game room with a miniature golf course, two pool tables, a ping pong table, an air hockey table and some arcade games. It has a beautiful pool and nice outdoor area. The staff was great, it was clean, reasonably priced and very close to downtown. If we ever go back to Eureka Springs, we will stay there again.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the wonderful review. We appreciate the opinions of all our guests. Please come back and see us again soon.

"Awesome Place to Stay"

5
14/05/2018

When it comes to hotels, Best Western is not one of my top choices, but my wallet seems to love it, lol! After spending the weekend at the Inn of the Ozarks my heart has completely changed! I loved everything about our stay! The staff were incredible! Super accommodating to our early check-in, extremely informative about all the activities around Eureka Springs, and even helped us get trolley passes so we could get around the town without any hassle! The room itself was very clean (although a little musky) and had a ton of space to accommodate all 4 of us! We were on the bottom floor and we have 0 complaints about hearing the people above or around us! It was very peaceful in the room. I would 100% recommend this hotel to anyone visiting Eureka Springs! You can't beat the perfect location, amazing staff, spacious/clean room and most of all, the price! :)

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the kind review. I will pass it on to the entire staff. We hope you get the chance to come visit us again some time.

"Get a way weekend"

5
14/05/2018

Nice stay! King bed was a little firm but we had a good time! The place was getting a remodel so it was nice to see progress and updating. The pool was clean and cool.. We would stay there again and it is close to down town..

"Building D is the place to be!"

5
01/05/2018

We had a room on the back side of Building D. This side faces the trees in the hollow. It was beautiful and did not have highway noise. The room was updated, comfortable, and clean. I could hear conversations in other rooms, but I am convinced that is a fact of life in 99% of hotels. I used earplugs to block out the voices (I need complete silence) and slept well. My only suggestion to the owners is to consider installing modern high pressure toilets like there are in the main lobby. The reason I say this is because the flush in our room was weak. Note that there are exterior hallways (a true motor inn)--meaning your door opens to outside-- and stairs were required to get to the second floor. They allow pets--I saw several dogs on property. All employees were very friendly. The on-site restaurant, Myrtie Mae's, was delicious! The Inn is conveniently located to all of the attractions. I will note that the main entrance is located at a curve in the highway, so be careful when turning into the property. The Inn was a great value, and I would stay again.

"Anniversary Trip"

4
30/04/2018

Loved Room 165. It's on the backside and so quiet and peaceful with a beautiful view of the woods. We watched the squirrels , birds , a Hawk, and the most beautiful Dogwood Tree in full bloom. The in room coffee setting outside the room watching the woods in the peace and quiet - Priceless! The room was clean ,comfortable ,and roomy. Definitely will be back.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your kind review. We hope you get the chance to return again soon.

"Nick"

1
16/04/2018

Very disappointed. Property is old and the rooms reflect aging...smelled old. Room was clean but felt like it was just clean nothing exceptional. The property was 100% full due to a convention on the property. As a result of this we had no hot water for showers the morning of our departure. Front desk advised when they are full it really taxes the hot water system...that was unsettling info. Our charges were adjusted for the inconvenience but would have much rather had a hot shower instead. Restaurant on site was the plus for our one night stay. Would not recommend.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I'm apologize for your less than perfect stay with us. We do want every stay to be everything you expect. Unfortunately with having such a large convention and everyone is getting up at the same time it does tax our hot water heaters. We hope you will come back again and give us another chance to provide you with a superior experience.

"Poor Excuse"

2
14/04/2018

We have stayed at this hotel many times before because they have a suite available for our family. We arrived at 3:30 after traveling all day from Oklahoma and we were told that our room had not been cleaned yet. Poor excuse was that the hotel had been completely full the night before. We were tired and wanted to rest, but had to wait until our room was cleaned over an hour later.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I'm so sorry that you were inconvenienced by the room not being ready when you arrived. We never intended on giving you an excuse but to give you a reason. Our housekeepers work as hard as they possibly can to get all 122 rooms cleaned and ready to be checked in by 3:00pm everyday. We hope you will come back to see us again so we can show you our superior service.

"Enjoyed our stay..."

5
02/04/2018

BW Inn of the Ozarks is a nicely kept property. Unit renovations or in progress updating unit decor to today's standards. The property style is dated, but your will find the units interiors to be very satisfying. Staff are very efficient and knowledgeable about the area. You will be very satisfied if you choose to say at Inn of the Ozarks when staying in Eureka Springs.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the high score and praises about our hotel. We do take a lot of pride in our hotel. We want every guest to feel like family before they leave. We look forward to your returning again to see us in the future.

"Highly recommended for a casual get-away or convention"

5
31/03/2018

This would be my primary recommendation for a hotel in Eureka Springs as a gateway to the Ozarks. I consider it a flagship for the Best Western brand. As is typical with most two-story Motel/Hotel chains, there are no elevators to the second floor. Not an issue for me, but I understand that the staff is very accommodating in insuring ground floor rooms for those that need them. As such, if you do, I recommend contacting them direct for a reservation - they even specifically asked if I needed it when I made mine. The Conference Center is like new and has full mobility accommodations(elevator, wheelchair lift). The attached restaurant also has a great staff and serves comfort food with a capital C!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the high scoring review. We like hearing how much our guests appreciate the extra things we do to make their stay special each and every time they stay with us. I will pass on your compliments to the staff and managers. Hope to see you again soon.

"Magical Time"

4
30/03/2018

Our second year to stay In of the Ozarks. Nice motel, nice conference center. Great location for downtown sites. Restaurant has good food for good prices. Staff works hard to take care of our convention needs. Some furnishings need updating, but everything was clean and comfortable.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send your review to us. We love having the magicians here every year. And having the free shows is just an added perk for the town and visitors. We look forward to seeing you next year.

"Spring Break Trip"

4
23/03/2018

This was a nice hotel. Room was a little outdated. There was some construction going on, but our room was well away from it. Thought we would use the hot tub, but too far from room and very tiny hot tub. No free continental breakfast offered. We had breakfast once at Myrtie Mae's. French toast had a medicinal taste to it. Chose not to eat there again.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I'm glad that the construction did not interfere with you stay. I will pass on your comment about the French toast to the restaurant manager to look into. Please come back and see all our changes and to try Myrtie Mae's again.

"No real complaints"

4
21/03/2018

Staff was nice. Food in the restaurant was good and quick. Bed was comfy. Room was clean minus some cobwebs in the corners. The kitchenette was ok but the lack of dish soap was irritating as was the banging from the construction right outside our room in the early morning. I don't travel much so I can't say if it was worth the price but I feel like we got our money's worth out of it.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us a review. I am sorry that the construction was a bother to you. I will let the housekeeping manager know about the cobwebs and the soap dish issues. We hope you will get the chance to come back and see the changes we've been working.

"A Relaxing Stay"

5
14/03/2018

We had a very spacious, clean,quiet room, facing the woods. The beds were very comfortable. The shower pressure was perfect, with a steady temp and stream... a large width shower head. The location was great... so close to everything. Everyone was friendly and kind at check in/out and also at the attached restaurant. A nice, relaxing, enjoyable stay!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scoring review. We're glad that you enjoyed your stay so much and look forward to your returning again. We are making many changes on our property.

"Scrap Book Retreat"

4
12/03/2018

Creative Memories has retreats at this location semi-annually. The staff is always helpful. We eat breakfast at Myrtie Mae's. We always try to get seated in Molly's area. She is the best server they have! She has been serving there since 1975. She knows how to treat customers!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I will let Molly know of your comments. We love her too. See you next year

"Business trip "

4
05/03/2018

The room was clean, the staff was friendly, and overall it would be a decent hotel had it not been for the construction going on. The construction workers left equipment all over the walkways and stairs making it difficult to get around. And if anyone was staying for leisure and wanted to sleep in that wasn't happening.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We understand that the construction can be a bother and apologize for the inconvenience. However, we are trying to make improvements on our property. Please come back again in the future so you can see all the wonderful changes we've made.

"Eureka Springs Stay"

4
20/02/2018

The Best Western Inn of the Ozarks provided us a very pleasant, restful night's stay. Really appreciated traveling with our dog at such a reasonable pet-fee rate. The restaurant's breakfast was very good. Would definitely stay again.

"Family weekend "

4
13/02/2018

Super facility for the family. When we bring the kids we usually choose Inn of the Ozarks. My family and I have stayed here before and will definitely stay here again. The rooms are have ample room for the family and the restaurant has food for everyone's appetite. The staff is terrific and super friendly. The have covered gated parking for motorcycles also. Great job ladies and gentlemen!!!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send a review. We love having families stay with us. Hope you'll get the time to come back when the game center is open. Which we will have open for spring break.

"Jacuzzi tub !"

5
06/02/2018

I cannot say enough good things about this place. My husband and I decided to get away for a weekend. A lot of the places in Eureka Springs is closed in February. But we wanted to get away so we picked out this hotel simply because it had a restaurant and they offered to jacuzzi tub. This was an exciting thing for us because I love taking bath and my husband loves watching TV LOL. The room was clean and beautiful. People at the front desk were extremely friendly. And very helpful. The restaurant was delicious and I highly recommend it. The housekeeping people didn't excellent job on a room. But my favorite thing was the bed was so comfortable most Hotel Beds Are Hard or way too soft this one was just perfect. Highly recommend this place and if you're a bad person like me, pay the little extra to get yourself a jacuzzi tub it's well worth it!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the high scored review. We hope you will come back and see us again soon for another relaxing weekend.

"A++ on all levels"

5
25/01/2018

I can be a tough reviewer and the establishment is run with the highest levels of integrity and ethics. If you find something is wrong simply go the front desk and it gets handled. The photos tell all so if you see something you don't like then don't stay here. The restaurant is one of the best in Eureka Springs and this business is lucky to have it on site. This is not a Best Western Plus so breakfast is not included in the room cost. This is a busy place and the location and land is wonderful.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the great review of our hotel. The only thing I would like to add is, if you see something you don't like please ask us and we'll see if we can take care of it.

"Great place to relax!!!! Wonderful staff absolutely great restaurant on premises for breakfast and lunch and dinner"

5
04/01/2018

I have spent the new year Eve for the last two years with this hotel it gets better every year.Looking forward to next year and I highly recommend this relaxing place to visit Very clean rooms in and great staff two things hard to find..

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. We are looking forward to next year already.

"Perfect Stay"

5
27/12/2017

We had stayed at this hotel before, but the room this time made all the difference. I found out later that the first room we stayed in will be remodeled also. We did like the layout of this room better. It felt a lot roomier. Staff at the hotel were great. Everyone was as nice as they could be.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We love to hear from return guests and their opinions of different rooms that they've stayed in. We are doing more remodeling right now of the exterior of the hotel. Please come back soon to see what we've done to improve our hotel.

"Great Location"

4
25/12/2017

Great location for ease of getting to the downtown historic district. Nice and quite. Comfortable bed. Good Wi-Fi and pet friendly with no additional charge. Thanks! Outside balcony that runs the length of the building..

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. You should come back in the summer and see the view from the balconies when everything is green.

"Family Vacation"

4
23/12/2017

The grounds are good. The restaurant on campus served great food. The rooms are big. We had a suit at first it was really nice, however they were ladybugs on the ceiling, headboards. My kids do not like bugs. I contacted the front desk who promptly tried to switch us to a new suit, however same problem. Then he switched us to rooms that join. No bugs in those rooms. Many of the businesses in town shut down for the winter. I would go back to this hotel.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I am glad we were able to solve your room issues. We look forward to your returning in the future.

"Great trip"

5
16/12/2017

We wanted a room with a jacuzzi for two. It was so awesome to soak and sooth our sore muscles from the day! The room was extremely elegant! The bed was perfect! The only thing I wish could have been different, we had to walk to the back of the building when there were very few guests.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We hope you'll get the chance to come back again soon.

"Wedding weekend"

5
11/12/2017

We stayed in a suite for our wedding weekend. The room was very spacious! Balcony view amazing! Bed was superb! Friendly, welcoming staff and extremely clean room was just the icing on the cake as they say! We will stay here again and recommend to our family and friends!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Congratulations again on your wedding and thank you for choosing to stay with us. We would love to have you back for your 1 year anniversary. Please give me a call when you come back. Thank you for taking the time to send a review. Happy holidays to you and yours

"Nice, large hotel with a decent restaurant"

4
07/12/2017

We stayed here for a conference and enjoyed our stay. The rooms were clean and comfortable. The hotel is large and spread out over fairly hilly terrain. There's a very nice outdoor pool and a gaming area for adults & kids. The restaurant offers large, stick-to-your-ribs comfort food (fried chicken & catfish, mashed potatoes, pork chops, etc.) portions are huge and there's a salad bar. Staff is very attentive and the rooms were cleaned well during our stay

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. Hope you can come back and see us in the summer when it's warm and the pool is open. Have a happy holiday season

"Excellent hotel"

5
04/12/2017

Very nice, large room. Everything was so clean. The beds were comfortable and the shower was awesome. Great water pressure and the water stayed hot for my whole shower. Check in staff (Brandon) was friendly, efficient and knowledgeable of the area!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your great review for our property and hope to see you on your next trip.

"Love"

4
02/12/2017

Very clean/safe Highly recommend Great staff Comfortable king sized beds. High water pressure Elegant property Two story facility but handicap accessible 2.3 miles from the main part of downtown Home of the corvette weekend gathering

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We also thank you for the very nice review and hope to see you again in the near future.

"Completely satisfied"

5
30/11/2017

This inn was in a good location, clean, & had a restaurant on site. The staff was friendly. The only problem we had was that we didn't feel like the pillows were comfortable, so next time we will pack our own. Very nice place to stay!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your very nice review of our property. The next time you come and you feel the pillows are not comfortable call the front desk and they will be happy to replace them.

"We had a wonderful experience"

5
27/11/2017

Excellant! We were accommodated in with every possible need we had. They have a personal touch that is second to NONE! From the day we booked until the day we left we enjoyed everything. The Manager Margie is so kind and sweet. Sam and Kelly were also very helpful. Thank you all

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your kind review. We're glad we were able to make your stay so enjoyable. We hope you'll come back to see us again soon.

"Eureka Springs, Ar"

5
24/11/2017

Been staying here for years. Nice rooms at a reasonable price and great onsite restaurant. It's close to the historic downtown which we love Eureka Springs is one of favorite places to visit year round. Charming, great shops and hotels. A definite for Thanksgiving at the Civic Center.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We will see you next Thanksgiving or before.

"Nice & convenient hotel for event at hotel "

4
15/11/2017

I've stayed there for two or three nights every November for the last seven or eight years for an event. I know I've forgotten what it was like multiple years ago, but this time I was on the first floor, backside on the way down to the convention center ... room 168 I believe (it was a handicap accessible room with extra grab rails, etc.). Great showerhead and water pressure !!! :-) In room miniature refrigerator was nice. Rest of room was decent too. The only annoying thing was that the HVAC fan was either on or off and didn't cycle with the unit. I don't remember this being that way but it was in this room. Staff is nice and room rate is reasonable. Recommend for a stay for what it is ... it's not a bed-and-breakfast or a haunted hotel or a cutesy gingerbread cabin in the woods, it is a motel. On-site restaurant serves a pretty darn good breakfast also.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for taking the time to send such a kind review. I will happily pass on your compliments to the staff. I will also let the maintenance department know about the a/c. We hope to see you again next year.

"Okay for one night stay"

3
14/11/2017

Great location. Close to where we needed to be. Rooms were outdated. I wouldnt let my children on the floors. Okay for a one night stay. Went to a wedding reception there and their reception hall was nice. Had a beautiful outdoor pool, but it was Nov so we couldnt swim. Played on the covered playground. It was dirty, but kids loved it. Putt putt was fun.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of our hotel and game center. We have been updating our rooms over the last year. Unfortunately it is a process that takes a lot of time. We are starting construction in 2 weeks on the outside of 2 buildings. Please come back and see us again so we can show you what we've done. I'm glad you enjoyed the game center.

"Porsche Palooza 2017 w/ Smith"

4
13/11/2017

Room was sufficient. Only smoking room available. Noticeable. Tight bathroom. Fan loud - either on or off. Convenient location of room to main entrance and close to main office. Ground floor room also made access easy.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. I'm sorry that the fan was a bother. We would have had maintenance take care of it had we known before you left. I will have them address right away for the next guest. We look forward to the Porsche Palooza group coming back.

"Great stay during Porsche Palooza"

5
13/11/2017

Recommend this hotel - was very convenient to Convention Center where Palooza was held. Bed was quite comfortable & room was very spacious & quiet at night. Appreciated the ground floor location. Restaurant had great breakfast menu. Enjoyed our stay.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review and recommendation. We are already looking forward to the Porsche Palooza 2018. See you then.

"Home away from home"

5
13/11/2017

The BW Inn of the Ozarks is our home for at least 4 nights every year during the Porsche Palooza event. We don't want for anything as the staff is always ready to help in any way they can. We can't recall any issues we've had over the years, but we know if there were any, they'd be immediately rectified. Nice room, great amenities, good restaurant/services, etc. We love the shower head too!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the kind review. We look forward to the Porsche Palooza every year here. We feel like it's family coming back to see us again and again. See you next year.

"Wedding party"

5
09/11/2017

Had a great time - the staff was superb! Everything was very accommodating. Had one issue - and the desk personnel resolved it before we arrived. I understand the hotel was completely booked- and my sister in law had booked rooms - which ended up being smokers rooms- I discovered it - and informed them that my niece has leukemia and cannot be in a smokers room- the situation was resolved before they arrived for check in! Awesome!

"Great Hotel"

5
08/11/2017

I've stayed at the Inn of the Ozarks many times and it's always a well run, clean and the staff are amazingly helpful, no matter what your request. The restaurant deserves mentioning also. The quality of food is outstanding and the salad bar is to die for.

"One Night in Eureka Springs"

3
06/11/2017

Two seniors from California on a road trip spent the night in Eureka Spring so we could see the Thorncrown Chapel and drive through the Ozarks.. This is the third of 12 hotels that we stayed at on this trip. Located about a mile from the town center – and uphill so walking to town did not work for us. Facilities were fine, a bit dated. There is no elevator so if you are not on the ground floor, you might need help getting your luggage to your room. The staff was very helpful about this. Toilet in room separate from sink so that was convenient. We ate dinner at hotel – was basic but good – but went downtown for breakfast.

"Nice Place to stay"

4
04/11/2017

Rooms were very comfortable, clean and well decorated. Food was excellent. Hotel is very close to Convention Center where all our activities were. It would really be nice if they had an elevator. Climbing stairs were a bit difficult for me.

"Eureka Trip"

5
03/11/2017

Excellent stay all the way. Clean rooms friendly staff and great location. Will return again. This is our go to place for Eureka Springs. The breakfast is the best and easy walking from any room. You definitely get the best value for your dollar!

"Great Value in a resort town"

4
02/11/2017

I have spent a lot more for less in Eureka Springs. The rooms are comfortable.Convenient location. The attached restaurant Serves wonderful a breakfast and a menu full of great comfort food. The staff is first rate. I will be back.

"Excellent place to stay"

5
01/11/2017

The house keeping staff were excellent. The front desk staff were amazing, friendly, professional, and just a nice group of people. The rooms are spacious, clean, updated, and very comfortable. Will definitely stay here again.

"No mini fridge was mentioned.. had i known I had to request a room with one I would have. Stayed for the past 2"

5
30/10/2017

MINIs in the Ozarks at Best Eureka inn just a few feet from Inn of the Ozarks and a mini fridge was in the room without request or needing to be informed of a need to request accommodations with one...

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I am sorry that not having a fridge was an inconvenience for you. We do understand the need for it these days and have added them to the majority of our rooms. Unfortunately it is a process that is taking time but by next season we should have them in over 90% of our 122 rooms. Thank you for your review and we look forward to having the Mini's back next year.

"Nice stay in a convention type hotel."

4
30/10/2017

All was good, did not think with 2 beds I would get a nice chair, I hate to sit on the bed, this was much appreciated. Clean safe good size room so all is well. Ask for a room with fridge some have it mine did not

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
We are happy to hear that you enjoyed your stay at our hotel. Thank you for choosing the Best Western Inn of the Ozarks. We hope to see you again soon.

"Not impressed with staff"

1
29/10/2017

We got a phone call on her way down from someone that worked at the front desk stating that we got quoted the wrong room rate. She then proceeded to try to charge me more after I'd already had given my credit card information and had a locked in rate. She was not friendly about it at all.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
I would like to apologize again for our staff member calling you about your rate. Yes a mistake had been made but it was definitely not on your part. It was our mistake and that is why the rate you were originally quoted is the rate you were charged. She was not instructed to make that call and I have coached her about it. I am sorry that this has caused you any problem and hope you will come back to see us again.

"Very clean and comfortable"

4
25/10/2017

Although a lot of the exteriors show a design from a past era, the rooms themselves (at least the one we stayed in) are clean, up to date and very comfortable...the pillows, the beds, the towels, the water pressure in the shower...all nice. If I could suggest one thing that would have made it even more convenient...in the bathroom, the towel rack was beyond reach when one is in the shower...even a hook next to the tub would be helpful. The rates are higher than a lot of the other hotels in the area, so that might make a difference for you...it was fine for us.

"Great Stay"

4
24/10/2017

Arrived for the Airport Associations Convention. Room located close to the convention building. Room was very large and nicely furnished. Bed extremely comfortable. Room clean. Great water pressure in shower. Myrtie Mae's Cafe on site is awesome. Food very good. Prices at both the hotel and cafe were great. Would definitely recommend and will stay again.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay. He hope to see you again!

"Comfort and Quality"

5
24/10/2017

The rooms were clean, spacious and comfortable. Our visit was for a long weekend to see the sights and shop. At night we were exhausted and looked forward to a comfortable bed. Our room also had a refrigerator and microwave.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the nice review. We look forward to having you stay with us again!

"A pleasure"

5
23/10/2017

One thing we really like about this hotel is how they try very hard to take care of their customers. Thanks! (Our room toilet and sink were way too tall for me. I am about 5 ft. tall.) We do enjoy ourselves, though.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
We appreciate your comments. We hope you will come back and see us again.

"Great Surprise"

5
21/10/2017

Hotel was awesome. Best Westerns are updating their look but still with old fashioned service. The room was fantastic. The bed had to be the most comfortable I've slept on in quite some time. Restaurant was fantastic. Great retro vibe but with 21st century updating.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your kind review. We're happy you were able to enjoy our restaurant while you were staying with us. Hope to see you back soon.

"Great Place to Stay"

5
19/10/2017

The hotel is very comfortable,, and your in-house restaurant is wonderful. Great food, reasonably prices. From the front desk staff, to he waitresses, to the housekeeping workers, every person was helpful, friendly, and ready to please. Judging by the hotel workers, this must be a great place to work. Room rates were very reasonable.

"Location Location Location"

4
17/10/2017

This is the best place to stay in Eureka Springs if you are a biker. A very welcoming place with a great breakfast. Located at the very top of Main Street and an easy walk to the happening part of town. You can catch a ride back up the hill later. Lot of places to stop, eat and drink.

"Other choices may be better"

3
17/10/2017

I stayed at this Best Western as a conference attendee. I doubt that Eureka Springs has many choices in this regard, so I am certain the organizers were limited. If I was traveling for pleasure, however, I would look somewhere else to stay. I am sure that there are properties that are a better value and more up to date rooms.

"Nice hotel with good location"

4
16/10/2017

Rooms were clean and the beds comfortable. Narrow stairs so its a little difficult getting suitcases upstairs. No refrigerator in room but has coffee maker and microwave. Sink was very tall oddly shaped

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and hope to see you again in the near future.

"Ozark Mountain Stay at Best Western"

5
16/10/2017

Best Western Inn of the Ozarks in Eureka Springs surprised us in the quietness of the room and we loved the back door shared balcony right outside our room. Very friendly staff and great location in this unique artsy town.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and we are glad you enjoyed your stay. See you on your next trip to Eureka Springs, AR

"Get away to Eureka Springs"

5
12/10/2017

We stayed 3 nights at the Inn and enjoyed it was much. Staff was very friendly and polite. We really enjoyed the staff in the restaurant. Will definitely go back again. Also very convenient to get anywhere.

"Best Place in town"

5
09/10/2017

It was a great place to stay. It was great access to the whole city while providing comfort in a natural surroundings. The view was excellent. The breeze felt awesome. The staff was efficient and always a pleasure to deal with. The bed was like sleeping on a cloud. I would definitively recommend this hotel to anyone.

"One of the Best Places to stay in Eureka"

4
09/10/2017

This hotel is recently renovated and the exterior looks are deceiving. The rooms are clean, up to date, and cozy. The staff is friendly, quick, and professional. Myrtie Mays is a delicious restaurant for any meal. I highly recommend this hotel over the others I have stayed in in Eureka Springs!

"Daughter's Wedding Reception"

5
09/10/2017

Our daughter got married at the Thorncrown Chapel and the reception was at the Inn of the Ozarks. Only 5 minutes from the church and convenient for the reception. The outdoor covered pavilion was perfect! Entire wedding party and family stayed and we had a great time.

"Stay someplace else"

2
08/10/2017

If you want the 1960s hotel experience, this is it. If you want someplace nice, go elsewhere. The tv was the only thing new since the Pleistocene, but if you are in Eureka Springs to watch tv, you're doing it wrong.

BestWesternHotels, Corporate at Best Western Inn of the Ozarks, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"The staff is great and the place is well maintained."

5
05/10/2017

I came for an event being held at the conference center located on the motel grounds. I spent two nights there. For an older model motel they have kept it up quite nicely. The staff is friendly and my room was large and well maintained. The restaurant was a tad on the pricey side, but not so much that you would be put off. Even for a tourist destination at the tail end of the season, the hotel offered a good value. The food served by the restaurant during the conference was delicious and portions were plentiful. My waitress was super nice and conversant in just the best way. The owner and managers have seen to it that everyone there does their job and they all do it well. Just don't let the old style motel, with doors that open to an outside walkway, put you off from staying there. I plan on coming back to explore Eureka Springs and I will definitely stay at the Best Western Inn of the Ozarks.

"Inn of Ozarks pleasant stay"

4
05/10/2017

Clean, comfortable, modern, easy access. Restaurant food was good and servers very attentive. Overall, staff was pleasant, professional and always willing to accommodate. Would stay here again and suggest it as a good option to others.

"Good Value, Great Staff"

5
02/10/2017

Been coming to this place for 18 years. Good Location, good restaurant, great staff. Comfortable rooms, and also pet friendly, have never had anything but a great experience staying there. Maybe not a 5 star, but certainly not a 5 star price either.

"Conference"

5
25/09/2017

We stayed here two nights for an annual conference. Great,well kept rooms. Knowledgeable, polite staff. Quiet surroundings. Has an on- site convention center that's amazing! Plenty of seating in the restaurant and great food. Breakfast was especially good! Our organization has already booked for next year.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy you enjoyed your time with us and look forward to your return next year.

"Treated very well and comfortable rooms"

5
25/09/2017

We had a superb time touring the area and Eureka Springs. Hotel was well cared for, extremely comfortable beds, staff was friendly and smiled - really felt like they were there for our needs. I was there with a group of 25 and every single one of us had an very positive experience.....we are already making plans to come back for next year.....

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for choosing the Best Western Inn of the Ozarks for your stay. We appreciate your very nice review. We look forward to your return.

"Review of Best Western Inn of the Ozarks"

5
22/09/2017

great motel, friendly staff, very helpful. Good location, plenty of parking. Large room. Extremely clean, could not find any fault with the cleaness of the facility. Prior to staying at this property, had to change dates three times. Each time the staff was very courteous and quickly made the changes. They seemed to go out of their way to be helpful.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate you business.

"Best service in Eureka Springs"

5
22/09/2017

We always stay at this hotel when we travel to Eureka Springs. It is older on the outside but the rooms are remodeled and they are huge! What sets this hotel apart is the great staff. Check in and check out here is actually a great experience.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy to have you as our loyal customers and look forward to your return.

"ARC Conference in Eureka"

5
21/09/2017

Excellent and accommodating staff, rooms are clean, and the location is perfect for all of the attractions in and around Eureka Springs. We have had several conferences there and the staff is so agreeable and helpful in making things seamless for the group.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your very nice review and look forward to your return.

"Fun and Games"

5
19/09/2017

The Best Western of the Ozarks was an older yet very clean and friendly facility. This perfectly fit with our family, since and am older, clean, and very friendly. We were especially impressed with the covered outdoor game room with putt putt golf (for free). Our whole family played, since it was pouring rain and going into town was impossible, and had a wonderful time in a beautiful setting. Even my 93 year old mother played putt putt. She got a hole in one.

"Great Place for Conference"

4
18/09/2017

The food delivery and conference rooms were set up well. The dining area was spacious and the linens were pure white. We had buffet style and plated meals. Food was hot and wait staff were great. Do not miss out on this hotel for vacations and conferences.

"Ozark jewel"

4
17/09/2017

Firstly, this place looks like just another hotel from the outside, but you get to the room and it's neat, clean and up to date. Comfortable beds and high pressure hot shower. My kids and I were in eureka to see the passion play so we had a few hours to spare, so where to go right? Well you really don't have to this place has a pool(outdoor), hot tub, game area(billiards,arcade, and mini golf), tennis court, basketball court and in site restaurant and if you need space for an event there's a convention center in site. So we swam and played in the game area for an hour or so then ate at Myrtis Maes on site restaurant, good but could be better. Friendly staff and great service. Highly recommend if you traveling with your family.

"My opinion"

3
17/09/2017

This has been a good place to stay for many years now but needs some up dating. Some of the rooms my friends were in smelled bad and my room was mostly fine but I sensed the smell of mildew when I first walked in.

"Second best Best Western in Eureka Springs"

3
14/09/2017

Simply because a hotel is larger, with more amenities, a full service restaurant, does not mean it is better. Check in was spotty, finding my room was tedious and although one of the desk clerks trashed the other Best Western in town with "At least our rooms have been update", I'm here to tell you mine was not. The "smell" we've all experienced when entering a less than inviting room was there. Not impressed. And the fact the Best Western Eureka Springs offers a wonderful complimentary breakfast and the Best Western Inn at the Ozarks does not, seals the deal. This will be my last stay at this property.

"Stay here and get your exercise"

4
14/09/2017

This motel is located at the very top of Main Street and most of the evening activities and nice restaurants begin at the middle of Main St and go down hill. Lots of hill to climb on the way up. The hotel has a pool, hot tub and a very good full, hot breakfast buffet. Wait staff are great (hi Donna) and the customer service is well above average. This was our 4th stay in the last 3 years and we will be back. Lots of motorcycle folks stay here and they provide bike rags for cleaning. Nice touch!

"This was a motel"

3
14/09/2017

I asked for a quiet room and was put next to a noisy ice machine that ran all night. I was on the bottom floor with a door to the outside and at 5;30 a.m. a loud motorcycle started up outside the door. The a/c didn't cool properly and the sink didn't drain properly. No free breakfast here either. I wouldn't stay here again or recommend this "motel".

"Family Vacation 2017"

5
12/09/2017

After driving 7.5 hours from Louisiana during Hurricane Harvey, we arrived at the hotel and were met by Shaun at the Front Desk. He was very helpful and pleasant and went out of his way to get us checked in quickly and provided us with information we requested about the resort. We stayed in the large suite for 4 nights and it was very comfortable for me and my family of 5. Everything was great during our stay and cant wait to come back again in the future!!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business. We are glad your family was safe and hope you found all well on your trip home. See you on your next trip.

"Arkansas experience"

4
12/09/2017

Good, not great. No free breakfast! No more to say. I won't give any hotel a top rating without a free breakfast offering!!! There is nothing more to say..With a little fore thought this could be a great place.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again in the near future.

"Extremely Sensitive Key Card"

3
07/09/2017

Out of 4 nights at this hotel, I had to get my key card re-keyed every night. I've only had an issue with key cards at the two Best Western properties in Eureka Springs. Breakfast in the restaurant was pretty good.

"Clean, fun, affordable"

4
05/09/2017

Stayed one night.. could use some updating but room and property super clean! Hotel pool is gorgeous-looks like a resort pool area. There is also free mini golf, that was a lot of fun to play! There are also some arcade games but we didn't play any of those. Restaurant on site was always busy but we did not eat there. There is also a shuttle stop near the hotel which is convenient as finding a parking spot downtown near the shops can be difficult. Front desk clerk was very friendly upon check in. I would stay here again.

"Annual Favorite"

4
05/09/2017

We stay at this hotel every year and are not disappointed. The location is good, restaurant excellent, and new, updated rooms offer microwave and refrigerator, much appreciated when traveling. Staff was responsive when we reported a problem and everyone was friendly and accommodating.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for making the Best Western Inn of the Ozarks your favorite place to stay. We look forward to seeing you on your next trip.

"Hardly able to bathe"

2
04/09/2017

40 minutes to trickle enough water to bathe in the bathtub is just not acceptable. And was not fixed when reported. Fun venue but not a very good hotel room. Window A/C unit made a lot of noise but eventually became 'white noise' background. Closet doors in disrepair - had to be very careful not to pull them down when using the closet. I wouldn't recommend this hotel to anyone I cared about and won't stay there again unless circumstances are out of my control.

"Nice hotel, very nice restaurant"

4
01/09/2017

This is a comfortable hotel, nice rooms (we had 163 which we hope we can get again next year). The restaurant is exceptionally good. We used the conference room, which was kept nice and clean, and the restrooms there were also always clean.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and look forward to your next stay.

"52 Anniversary Visit"

5
31/08/2017

Excellent place to stay if you are visiting Eureka Springs. The staff are very pleasant and professional. The hotel has all the amenities and is kept sparkling clean. The restaurant has a good selection and the food well prepared. The location convenient to the sights in town and easy to locate.

"Very kid friendly. Would recommend staying at this hotel."

5
30/08/2017

I give this hotel a 5 star. Great location with a great restaurant. Service and cleanliness was great. Very kid friendly with the arcade and pool. Loved movie nights at the pool. I would recommend a stay to anyone.

"Inn of Ozarks"

5
30/08/2017

Excellent place to stay. Location was close to everything we want to do in Eureka Springs. Food in Restaurant located in hotel was great. All staff was friendly and helpful. Recommend it to all, even the flowers, plants and grounds were well maintained and made it feel more like a home.

"Great people Beautiful location"

5
28/08/2017

Great place to stay with plenty of nice things to do. Nice clean rooms. Best swimming pool around. Easy access to everything in town. Restaurant on premises was an added bonus. Great food at good prices. Room are kind of expensive though, and DO NOT get the rollaway beds.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business. Hope to see you on your next trip to Eureka Springs, AR.

"Got a good night's sleep"

4
25/08/2017

We got there late due to traffic on the way back from the eclipse. IT was almost 9PM! When I walked in the front door, the clerk said, "Ken?" Yep, that's me. He divided the bill for the two rooms between the three of us. Thank you. Best Western gives discounts to Harley Owner's Group members. And it's a good discount. Our discount was applied with our reservation. Nice people. Call the front desk to make your reservation. The one-on-one contact experience was great.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking time to send us a review. I will pass on your compliments to the staff. We hope you'll come back and see us again.

"Great Value and Price"

4
22/08/2017

Clean, updated, and convenient. Only criticism is the inconsistency with staff knowledge when asked questions. We ran out of time to use the pool, but it looked very nice. Also has games and mini golf, which was great for the kids. We stayed on a Sunday night and did not hear any motorcycles. Great find!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. We hope to see you again in the near future.

"Excellent stay"

5
22/08/2017

Very enjoyable stay and I would return next year for this same conference. Thanks for a great stay. good service in restaurant and will recommend this motel to others who travel in this area any time.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business and hope to see you on your return trip.

"It was Okay but I won't be back"

3
21/08/2017

It was an okay stay, but it would have been nice to get a complimentary breakfast for the amount of money we paid for the time we stayed. For the first night on Friday I got some push back from the front desk about getting extra bedding, like I was putting him out. I've done reception at the front desk before at a Radisson, and I thought it was rude and unnecessary for him to tell me he'd have to see what he had left and there might not be enough to give us extra's. It was just the way he said it. It was not professional and I felt like I was putting him out. We did end up getting it and everyone else was fine, but I wasn't super impressed. I don't think we'll be back, but it was an okay stay. The beds were really comfortable and pillows were perfect. The decor and room style was very outdated and underwhelming.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us your review. It is very important to us to hear the opinions of our guests. I am very sorry that our front desk staff acted rude to you. That is not acceptable behavior and I will track down the employee who was working that night. I hope you'll come back again and give us a chance to show you the exceptional service we do give to our guests.

"Birthday trip"

5
17/08/2017

A wonderful stay with a great room. I give tons of credit to the Housekeeping staff because our room was spotless and smelled fresh and clean. They even folded a nightgown that was on the bed! A great place!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. Thank you for choosing to stay with us on your birthday. I will pass on your compliment to the housekeeping manager. I always say that the housekeepers are the back bone of the hotel. And our girls are top notch. Hope to see you back again.

"Wonderful Place"

5
17/08/2017

This BW is a little gem in Eureka Springs! The entire staff was professional, friendly, and personable! The room was spacious and extremely clean. I would definitely stay here a second time. We were lucky enough to have a room facing the charming forest in the back and waking up to walking out to that was picturesque!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We're glad you were able to appreciate the beautiful scenery. Hope you get the chance to come back and see us again soon.

"Great stay"

5
16/08/2017

Great hotel, friendly staff easy to find and close to everything. We stayed in the area due to family funeral but we did manage to go downtown Eureka Springs Our room was large plenty of room , clean !!!

"Great place to stay!"

5
14/08/2017

We stayed here for my oldest son's wedding at Thorncrown Chapel. The accommodations were clean, roomy and comfortable. The staff was very nice and helpful. The restaurant, Myrtie Mae's, was reasonably priced, charming, had great food and service! The day I had breakfast there was my birthday and it was such a treat!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and hope to see you again soon.

"Eurekan"

4
13/08/2017

I stayed here during the Eurekan multipart festival. The hotel stay was wonderful. Rooms were of good size, clean, comfortable and quiet. There is a large pool and a hot tub. There were plenty of things for kids to do.The hotel was close to the historic downtown and other food options. Staff was friendly and helpful.. Check in was a breeze. Breakfast was very good. I would stay again.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at Best Western Inn of the Ozarks. Hope to see you again next year.

"Enjoyable Stay!"

5
10/08/2017

We enjoyed our overnight stay! It was great for our 11 year old son to have such great activities on site. Check in went well and the staff was helpful providing information and maps. We found our room to be clean and well appointed. We would be happy to stay here again!

"family vacation"

5
10/08/2017

This hotel was recommended by a friend and we were not disappointed. The room was comfortable and the staff was very friendly and helpful. The whole family enjoyed the recreation area which includes mini golf, ping pong and pool tables to name a few of the options. They also project movies in the pool area in the evening which was really fun. We ate at the restaurant and the food was good with a wonderful salad bar. Overall a good experience and I would definitely stay again!

"Great Hotel and location"

4
08/08/2017

Stayed here for 3 nights. Hotel was great with restaurant on site. Nice swimming pool and great location to all the sites and historic downtown. The area shuttle stops right in front of the hotel and takes you to just about any spot you might want to see.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the review. We're always happy to hear about our guests experience at our hotel and restaurant along with their visit around town. Hope to see you back again soon.

"Average"

4
08/08/2017

Close walk to down town. Rooms have updated decor and were clean, mattress left a lot to be desired. Breakfast was good and staff was pleasant. Will probably stay here again in the future and would recommend to a friend.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. We are working on changing the mattresses in the rooms that need it. We will be watching for your return along with your friends.

"Very pleased and pleasantly surprised!"

5
01/08/2017

We were looking for a comfortable, one night stay in Eureka Springs as we were traveling through and taking time to visit the Great Passion Play. We chose the BW Inn of the Ozarks based on other reviews on this site. We had traveled overnight and arrived in the afternoon and were pretty tired and our children were ready to be out of the vehicle and have some fun. We were thrilled with the room, it was large, comfortable, clean, nicer than we even expected. But, we were super impressed with the amenities! The onsite restaurant was wonderful! The salad bar was impressive, super clean and tidy, and delicious! The meal was also very good with large portions. It was great after a day of traveling. But, the icing on the cake was the pool and put put golf course. The pool is a great size, beautiful, and nicely kept. The children LOVED it! The put-put was a wonderful unexpected activity, and it is free. We will definitely make this our place to stop whenever we are in the area.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for such a great review. Hope to see you again on your next trip to Eureka Springs, AR.

"will find other arrangements next year"

2
31/07/2017

The AC in the room did not work properly, and the prices on the menu that the staff gave me to look at before going to the restaurant were incorrect, when I pointed this out they said that they were aware of the issue and that that has happened before!! Well I believe that if your aware of it you might want to correct it or warn the guest

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business and your review. We will correct the menu prices, and please let the front desk know if you are having problems with your air. They will be happy to have maintenance fix the problem. Hope you give us another try.

"could be better"

3
30/07/2017

We were at one end of the complex. It took about five minutes to get to the front desk. The hot tub was not hot. The water was only luke warm. I like nice hot water, and only about half of the jets were working.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business. We do have a very large hotel and if walking from one area to the other can be a stroll. Also I do apologize for the Hot Tub. Hope you stay again and give us another try and I will let the maintenance know to adjust the jets and check the temp. Also we have a golf cart available to accommodate our guests, you can call the front desk and they will be happy to help.

"Great Hotel in Eureka Springs"

5
30/07/2017

The Best Western Inn of the Ozarks has always been a favorite place to stay over the years. It is very well kept and has very comfortable beds. The swimming pool and hot tub is excellent. I can't say enough about the wonderful staff, and the restaurant on site, Myrtie Mae's, is a must when visiting Eureka Springs!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your great review of our property and hope to see you again in the near future.

"Recommend this Motel"

5
29/07/2017

When visiting Eureka Springs I would recommend this motel regardless if you are a family or not. We are a family of five and selected this hotel based on price and amenities. Having kids we were really attracted to the pool and arcade. Upon arrival the outer appearance was of most motels. No real wow factor. But wait for it...because don't let the typical first impression be your last. My family was not wowed as we pulled up to our room. When we walked it the room felt like a nice hotel room. I believe that we got one of the more recent renovated rooms that I had read about. My family was very surprised and delighted. Clean, spacious, fresh and modern. Now for the fun. Very nice outdoor pool that we spent much time in. Also an arcade room with old games and 9 hole mini golf. Location was perfect for getting around town/downtown. Did not eat at the restaurant but notice that it was always busy. I would definitely stay here again

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the kind review. We're always glad to hear that our guests has enjoyed all the love and hard work we put into it so they can have a wonderful time. And as you said with or without a family it's a great place to stay. I hope you were also able to enjoy the movies by the pool at night. We'll look forward to seeing you again.

"Well worth staying here."

5
25/07/2017

Rooms are clean, staff is friendly and helpful and the restaurant food is very good and well worth the value. Just make sure you arrive on the day that you booked, or you will be paying for a room you didn't get to stay in one night.

"Great hotel!"

5
24/07/2017

This was our second time staying here and we were definitely not disappointed. We drove away this time saying the same thing we said last year. We will be back! Clean, affordable, great staff. Thanks!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Well, thank you very much for your loyalty and choosing to stay again at the Best Western Inn of the Ozarks. We are glad you enjoy our property. See you on your next trip.

"I dont understand this box."

5
24/07/2017

Very good service and food. All staff and food service was excellent, including the manager. We had noon meals for wives and the group doing the business meetings. All was excellent. We have stayed there several times in the past. Its proximity to the local area is helpful. Rooms were clean and attractive. Wish it had a refrigerator.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you on your next trip. Remember to ask for a room with a a refrigerator and we will do our best to accommodate you.

"Adequate"

4
19/07/2017

This is a nice little property in good repair, comfortable and very clean. It was quiet and spacious. Great for parents dropping off/picking up kids at camp or for a quick get-away with family/friends. Would def recommend.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. Hope you get the chance to come back to see us again soon.

"Excellent property"

5
18/07/2017

Motel was clean, comfortable and the staff was excellent. The restaurant has wonderful home cooked food. The pool area was very clean and beautiful. Wonderful conference area. This is the best place to stay in Eureka Springs!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you were so pleased with our property and hope to see you again in the near future.

"Nice Place to Stay"

4
16/07/2017

Nice place to stay. They are dog friendly. If you end up with a room that does not have a refrigerator or microwave they have a $10.00 fee per night to get one. We were not informed about the fee and did not know about the fee until after checking out and looking at the bill. Staff was very helpful.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I apologize for the staff not making you aware of the charge for the microwave or for the mini-fridge. We are working on getting them put into all the rooms in the near future. We hope you'll come back to see us again.

"Last minute success"

3
15/07/2017

Last minute trip to Eureka. Pleasantly surprised with Best Western facility. Although we had a late night arrival and quick departure, room was pleasant. Beds were quite comfortable. We didn't take advantage, but the property has fun-looking pool and recreational spaces for families visiting with children. Location is very convenient.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us your review. Hopefully you'll get a chance to come back and check out all the amenities we have to offer.

"Excellent staff and quiet room"

5
15/07/2017

Overall excellent experience! The young lady that cleaned our room was especially delightful. She went out of her way to help us. There is no complimentary breakfast included but the on-site restaurant is very convenient and the prices are reasonable and the food is delicious! The bed was a bit uncomfortable...I'm used to a mattress that is not so soft, but the room was very quiet and peaceful.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. I will have maintenance check the mattress. Please come back and see us again.

"Would recommend"

5
12/07/2017

Very clean and comfortable accommodations. Restaurant staff friendly and welcoming. Very good food. Appreciated the separate, covered motorcycle parking available. Pool was nice but does need some repair.

"Best Western Inn of the Ozarks"

5
11/07/2017

We had a family reunion with 140 at this hotel. The hotel was wonderful to work with and they care about their guests! The hotel prepared two meals for us, a cookout and a formal banquet. Both were delicious!

"Wonderful stay!"

5
10/07/2017

We were very happy with our recent four night stay! It is conveniently located. A big plus for us was the trolley stop right in the parking area! The swimming pool is huge for a motel, and very nice and clean. Our room was immaculate and nicely decorated. We will definitely stay here again when back in the area!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your very nice review of our facility and staying with us at the Best Western Inn of the Ozarks.

"3 night stay in July"

5
10/07/2017

Good location, nice rooms, pool area and restaurant on site. The caged bike parking was a plus considering there were storms overnight. The taxi number they provided was full of information and an interesting guy

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. See you on your next trip.

"Best Vacation in a Very Long Time"

5
10/07/2017

The entire Staff at the hotel are friendly & very helpful. They didn't hesitate to make your stay the best possible. The restaurant, Myrtie Mae's, is the BEST in town. We will definitely be coming back in the future!

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your very nice review. We look forward to your next visit to Eureka Springs, AR and the Best Western Inn of the Ozarks.

"Wedding Venue that was spoiled by greed"

2
06/07/2017

We had 20 rooms, some for 4 nights for our wedding that was at the ThornCrown Chapel. The motel was not clean, the food was not what was ordered for the reception and they made us move out of our original rooms when someone else wanted a Jacuzzi that was higher than the wedding rate we were paying. I will not go to this motel again.

"A Perfect Hotel With A Perfect View"

5
06/07/2017

This Best Western was a great place to stay in Eureka Springs. My girlfriend and I were very surprised at how many fun things there were to do at this hotel. We used the pool, the hot tub, and the mini golf course to pass some down time and they were all excellent. The employees we interacted with were very nice and welcoming. The restaurant in the hotel was very good, we ate there three times during our stay, which says a lot considering we normally try to eat at new places each night. The rooms were simple and perfect. The beds were very comfortable. The only complaint I have is the internet was a little sluggish but I really can't complain about that. This hotel is excellent and I recommend anyone stay here while in town.

"Harley group from Texas"

5
05/07/2017

Great place for bikers. They have covered gated parking for motorcycles. Convenient to downtown. We didn't use the pool but they had one with a big screen for movies. The staff was very friendly and knowledgeable about the area.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. And since you didn't get the chance to use our pool or watch a poolside movie, you'll have to come back and see us again.

"Great location and value"

5
04/07/2017

We have used this hotel before and find it to be comfortable, well located and a great value! It is an easy ride into the city center, to Opera in the Ozarks, and to local attractions, and is itself very accessible. In addition, the staff is very welcoming.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. We hope you'll get the chance to come back and see us again soon.

"Needs renovation"

3
03/07/2017

Needs updated. Carpet needs to be replaced with wood/laminate. Lighting needs to be better. Only a few outlets for charging electronic devices. Difficulty with tub draining water so I had to take a shower/bath which left soap residue from ankle down. I hate that the bed pillows have been reduced down to the size of a square! Not sure if there is a complimentary breakfast that goes with the room, we weren't told and so we choose to eat downtown at an astronomical price! This was our fifth trip to Eureka Springs. Our first trip was in 1992. In my opinion, Eureka Springs in general, has become way too expensive for the quality of food and services provided.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review telling us what you liked and disliked about your stay. We are and have been remodeling our property over the past year. Unfortunately it is a long process. Please come back again and give us a chance to wow you. I will look into the issues you mentioned and have them addressed.

"Almost Hidden Gem"

5
26/06/2017

Most of this sprawling hotel is tucked quietly back onto the sides of a wooded mountain. It is very clean & well maintained. Everything there was as one desires and expects their hotel room and service to be. Much larger than one sees from hwy. 62 as it winds through the wooded Ozark Mountains, it could almost be overlooked. Located on the the edge of Eureka Springs, AK. it is convenient to everything from outdoors recreation, Beaver Lake, quaint ships, restaurants, theaters, etc. Their restaurant is noted as one of the finest in the area. Swimming pool well above standard, mini-gol fl and other activities included on the property. An excellent "find" for us.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the kind review. We're always happy to know that our guests enjoyed their stay with us. We hope you'll get the chance to come back again soon.

"Excellent dog friendly location."

5
26/06/2017

Traveling for the weekend with two large dogs. We had room for both crates, dogs, us, and luggage. We were close to a grassy area that had a station with bags and a trash can. We have never traveled with the dogs before (100 lbs and 60 lbs) and felt like this trip was a success. We will definitely be back in the future.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I remember you and your dogs well. I'm happy that your accommodations worked out well for all of you. We are always happy to have dogs stay with their families here. Hope to see you back again soon.

"Great Girls Weekend Trip"

5
26/06/2017

Room (#177) was clean & very spacious. Comfortable fit 3 people without us being in each other's way. Pool was nice and relaxing. Plenty of chairs to lounge in. Myrtie Mae's restaurant was great food and reasonably priced.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of our property. We hope you'll come back and see us again soon.

"Convenience at its best!"

4
25/06/2017

Best Western Inn of the Ozarks is a clean, friendly place to stay. A tram stop is conveniently located right in front of the office, so you don't have to fight the traffic during your stay The restaurant offers really good meals with excellent service and pricing. There is a nice pool, hot tub, and gaming area with free miniature golf and ping pong. Recommend requesting a room in the newer wing of the facility. The rooms are larger and the view is much better. Great place for a family stay.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for sending us such a great review. We love having families stand with us and taking advantage of all our amenities. We hope to see you again in the future.

"Trip with group of Riders"

5
23/06/2017

we had a great time at this Best Western. great staff, great food. a little pricey, but still good. there Fried Chicken was very good. the Beds were very comfy... I don't have more to say I can say all that needs to be said so why should I be made to type more than 200

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. Short and sweet is always good I believe. Hope you'll come back and stay with us again.

"Wonderful hotel for the whole family"

5
22/06/2017

This was a great place to stay. We were here with the grandkids, and we were all grateful for the spacious room. The kids loved the pool, and I thought it was beautiful. Our room faced the woods, and was very quiet. It was also very clean. The location was perfect, close to town, but with plenty of off-street parking. The hotel restaurant was very good. If you eat breakfast here, ask for Addie for your waitress. She is awesome! If we ever get back to Eureka Springs, we're staying here!

"Feels like home!"

5
22/06/2017

We are here in Eureka Springs planning our wedding and the staff here has gone out of their way to take care of us at every turn. Terri has graciously put up with me changing my mind and has been more than patient helping me plan our reception. Margie has gone out of her way to take care of us during our stay and the housekeeping staff are friendly and efficient. We can't wait to come back.

"Blues Festival Stay"

4
21/06/2017

All in all, the stay was very good. Great restaurant right in the hotel. Made it very nice. They have a covered game area as well as a hot tub and very nice swimming pool. There is a trolley stop at the hotel for those who do not want to hassle with trying to drive to the downtown area. Tickets can also be purchased at the hotel.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. You definitely covered our amenities nicely. We hope you get a chance to visit us again soon.

"Good Stuff"

5
20/06/2017

We have always been very happy with this venue. The restaurant makes it even better. Worth the trip. Great location for a couples getaway or motorcycle group. Cool town. Our rooms are clean and the staff always helpful. We spent a week here in 2012 and enjoyed every day.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. Hopefully you'll get back sooner than 5 years from now.

"motorcycle trip to Eureka Springs"

5
20/06/2017

Rooms big. staff friendly and helpful. great motorcycle secured parking. Surprise to see a restaurant on site. Pool area was nice with waterfall. Close to downtown Eureka Springs. Need to take trolley this is a all day pass of $6. Unfortunately this stops at six pm. Surprised to find taxi service which was quick and reasonable.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. We're glad you enjoyed our town. We hope you'll get to come back and visit us again soon.

"Top Notch!"

5
14/06/2017

Conveniently located and the entire staff (e.g., front desk, restaurant staff, housekeeping and maintenance) was outstanding. They accommodated our every need! Our room was clean and the bed was comfortable. Surprisingly, the restaurant food was also outstanding!!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. I will pass on your compliments to the rest of the staff.

"Fun time in Eureka Springs AK"

4
14/06/2017

Had a wonderful time with a group of motorcycle friends. Stayed at the Best Western Inn of the Ozarks, with 110 of our motorcycle friends. The hotel made us all feel very welcome. We had so much fun riding around the northwest parts of AK, and we all plan on returning to the same hotel next year.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for the nice review. We enjoyed having you all here and look forward to your returning again.

"Hidden Gem"

5
13/06/2017

Outstanding hotel and staff. Great accommodations and the food at the hotel restaurant was very good too! If you haven't visited this area of the country, you are missing out! Beautiful country and very friendly people!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review. We hope you'll get a chance to visit us again.

"Great Staff, room, location and energy."

5
12/06/2017

I can't remember ever feeling so welcomed by a hotel. Unlike many hotels, they have abundant welcoming staff so things are always getting done with a smile. We particularly remember Margie at the front desk and Austin in the event room but everyone was amazing. The restaurant was also exceptional which is rare at hotels and the food prices were very reasonable. They went out of their way to accommodate us. Thanks to manager Randy for such a great staff.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for such a wonderful review of our property and staff. We hope you make Best Western your favorite place to stay while in Eureka Springs, AR.

"Excellent Courteous Service"

5
12/06/2017

We always enjoy staying here. Everyone is over the top friendly and helpful. The rooms are comfortable. We requested a view overlooking the mountainside. We could sit on the balcony & enjoy the birds and wildlife. Most relaxing and fun. Vicki

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying with us at the Best Western Inn of the Ozarks. We are glad you enjoyed our facility and hope to see you again in the near future.

"Comfortable room"

5
08/06/2017

Our stay here was comfortable. The room was clean and well outfitted. The balcony overlooked the pool and recreation areas. The room costs do not include breakfast, which many of the competitors do. The café does, however, -- for a fee.

"Great Experience"

5
08/06/2017

My wife and I stayed here for our 22nd wedding anniversary. The room was comfortable and the restaurant (Myrtle's) was fantastic! There are a lot of on site amenities (swimming pool, tennis court, basketball hoop, putt-putt golf, etc. The only thing lacking was a microwave and refrigerator in the room, but we managed to get along without it.

"One night stay"

4
06/06/2017

My boyfriend, Mom, 3 dogs and I traveled to Eureka Springs for an overnight get away, to see the Passion Play. We checked out and called several hotels and this Best Western had exactly what we needed. A one bedroom suite, that fit all of us comfortably. The hotel was easy to find, right off the main road, Check in was very smooth and the front desk staff very friendly and accommodating. We found our suite, room 343 without any problems. It was easy to unpack our vehicle as we could park right in front of the door to our room. Walking into the suite, there was a living room area with a queen size pull out sofa. The front desk told me that all sofa's were new. The mattress wasn't too bad, but we brought a memory foam topper from home to make sure it would be comfy for my boyfriend and I. Off to the other corner was the bar area, with sink, microwave, and fridge. There was a large television, desk and two chairs as well. In the other room, was the king size bed, large television, his and her sinks and lots of space. This suite also has a private outdoor patio with chairs, which was really nice, even though the view is blocked by trees. For a room this size, I felt as though the bathroom was really small. There are two air conditioners, one for each room. I personally prefer central air units with the thermostat on the wall, but the two units in the room did keep us cool and were not too loud. There was no ice machine in our building, but there was one across the parking lot in the next building. There are plenty of areas to walk the dogs. The pool area looked nice, but we didn't have time to use it. Our room was clean and didn't have any funky smells. The hotel grounds were also kept up. All in all, a great stay and we will definitely be back!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you so much for your review telling us what you liked about your stay. We are always happy to have our guests bring their four legged family members. Thank you for letting me know about the sofa bed mattress. I will have the maintenance department look into it. We look forward to your family coming back to see us again.

"Solo-Getaway"

5
03/06/2017

Awesome stay in Eureka Springs, AR for 3 nights. Convenient location to all sites...shopping on Main, restaurants, spas, Ziplining, trolley stop! Room was perfectly located for me, clean,comfortable and quiet! Pool was nice! Hottub wasn't working properly but didn't deter my stay! Would definitely recommend to others!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us a review. We're glad you enjoyed your time in Eureka Springs and hope you are able to come back again soon. Just a FYI about the hot tub, it is just a whirlpool spa tub not a Jacuzzi tub with strong jets. I am glad that it was not an issue for you.

"Great Week"

5
29/05/2017

Very good experience staying at this hotel. Very good service. If i needed any personal items, they were there to help in any way. It was very comfortable staying in this hotel. will definitely come again.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review. We look forward to your staying with us again. Please feel free to call me if you need anything.

"Enjoyable stay in Eureka Springs"

4
23/05/2017

My room was spacious, well-appointed and recently re-decorated. My room looked out on woods at the back of the hotel and I enjoyed the view and listening to the birds chirping. However, if you DON'T like listening to birds, ask for a room that faces the parking lot instead. I was able to walk into town (downhill) and took the trolley back to the hotel ($6). The staff was very friendly, professional and attentive. There is a restaurant on-site. I gave this BW 4 stars instead of 5 because: 1) its "motel-style" with outside doors, 2) there are stairs to the second floor 3) there is no free breakfast because they have a restaurant. The room seemed a little over-priced given these 3 things.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for the review and the 4 star rating. We understand each reason you gave for not giving us a 5 star rating. We feel that it's better to keep our rates competitive instead of giving breakfast coupons and then raising our rates. We're happy to hear that you enjoyed your stay with us and hope you will come back again to see us.

"Great place to stay"

5
17/05/2017

Excellent central location. Rooms are refreshed with all new bathroom fixtures. Staff is very friendly and accommodating. Breakfast was really good. Full buffet with great selections and fresh and hot.

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your review of our hotel and restaurant. We hope you will come back and stay with us again when you visit Eureka Springs.

"Awesome place!"

5
11/05/2017

The hotel was VERY clean and very well kept. The pictures made it seem dated, but that was not the case at all. It was close to all the things we wanted to do, and am very pleased we decided to stay here. If I ever return I'll stay here again!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us such a nice review. We look forward to your returning again.

"Good Biker Motel and Very Kid Friendly"

4
07/05/2017

This motel is great for folks with any aged kids. It has a great pool, a play area for kids of all ages and tennis / basketball courts. If you're a biker who worries about your 2-wheeled baby out in the parking lot, they also have little under cover motorcycle parking spots with locking gates to protect your bike. Because we were just about as far as possible from there, we went ahead and parked right in front of our room, but it's a very cool thing that they offer this...free of charge!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for taking the time to send us your review. We know you have many lodging choices here in Eureka springs and appreciate your staying with us. Please come back and see us again soon.

"A great time"

4
25/04/2017

Staff the best, Myrtie Maes restaurant always good food and service, have been coming here in the spring for over 30 years. always a treat, parking sometimes a little tough, a refrigerator in rooms would be a nice addition. added HD digital tv, nice touch

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and look forward to you coming again next year.

"The BEST Best Western Inn"

5
22/04/2017

The title says it all! This is by far the best hotel I've stayed at- with services surpassing so-called "Five Star" hotels. Everyone was great, food was fresh and cooked from scratch, staff was always helpful and polite. Thank you for a great experience!

Margie T, Front Office Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for sending us such a nice review. We're always happy to hear that our guests enjoyed their stay so much. I will pass on your compliments to the other managers also. We hope you will come back and see us again soon.

"conference"

5
17/04/2017

My friend and I stayed at Best Western and attended a conference at the hotel. Accommodations were great and the conference venue was excellent. The restaurant at the hotel was one of the best that I have experienced - both in value and customer service.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for your very nice review and for staying at the Best Western Inn of the Ozarks. See you on your next trip.

"We have stayed here the last 5 years !"

4
17/04/2017

Great place, clean and the employees are so friendly and helpful. The Convention Center is in the hotel area and being able to just walk there is so nice. My partner is in a wheelchair and we found most areas to be very accessible. We will be back again next year ... this is our 5th year.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We will look forward to your next trip.

"An excellent place to stay in the Ozarks"

5
17/04/2017

The Best Western Inn of the Ozarks is one of the better motels that I have had the pleasure to visit. It is an older but beautifully updated motel with outside corridors. Aside from that it was perfect. The rooms are large and comfortable. My quarters were spotless and well-appointed. The staff was extremely helpful. And the on-sight restaurant was convenient and reasonably priced. One of their breakfast waitresses deserves an award for friendliness, efficiency, and perfection.

Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We look forward to your return.

"Bad Experience"

2
16/04/2017

I have stayed at Best Western in the past but disappointed with this hotel. Paid for a suite but there was not a refrigerator or microwave in the room. When to get a cup of coffee but only thing available was a resteraunt no complementary pot. The only breakfast available was at paid resteraunt. Stayed at the other Best Western a mile down the road and it was just the opposite. Will go there next time I'm in town

Margie T, Front Office Manager at BEST WESTERN Inn of the Ozarks, responded to this review
I am sorry you had several issues when you stayed with us. I would like to speak to you personally about your stay. Please call me at 479-253-9768 ext. 301. Thank you

"Good restaurant"

5
14/04/2017

The restaurant inside of the hotel was really good. We had breakfast there both mornings we stayed and it was reasonably-priced. The staff was prompt and very friendly. The room was a good size and clean. The balcony a nice place to drink coffee in the morning.There was a gap around both our doors which allowed sound to drift in. We haven't stayed at a Best Western before but shopped around for value.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again real soon.

"Comfortable and Welcoming"

5
13/04/2017

I loved this hotel. It was clean and comfortable and perfect for my needs. When I booked I asked for a quiet room which was provided and met my expectations. Overall it was a good stay and I would definitely stay there again.

"fun for children"

4
13/04/2017

This hotel is very kid friendly, they have a fun outside game room with putt-putt, ping pong, and a pool table. The hotel is less than a five minute drive to downtown and they have a restaurant located in the lobby.

"Great place to relax!"

5
11/04/2017

Loved the big jacuzzi!!!!!!! Lots of motorcycles in town but the location of my room blocked the noise!!! I didn't eat at the restaurant this time but it is delicious! I will stay here the next time I'm in Eureka Springs. My stay was perfect!

Margie T, Front Office Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you so much for taking the time to send us such a nice review. We look forward to having you back again. Hope you have a Happy Easter.

"Great Hotel!"

5
10/04/2017

We stayed in one of the King bed rooms with sofa bed. Super comfy king bed - we didn't use the sofa bed. Large walk in shower. Everything was clean. Free Wi-Fi. We ate breakfast at the hotel restaurant, it was yummy. We didn't get to use the hot tub or pool but both looked nice. Had a kids area for families. Hotel is right off the main hwy coming into town but our rooms were far enough off the road we didn't have traffic noise. All of the staff was helpful and friendly. Will be staying there again if we return to Eureka Springs.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you enjoyed your stay at the Best Western Inn of the Ozarks and plan to return if you return to Eureka Springs, AR. We do appreciate your business.

"Truly enjoyed Eureka Springs"

3
10/04/2017

The Hotel was pretty much what I expected it would be. The bed mattresses were not great and the internet was slow but both acceptable. Our stay in Eureka Springs was very enjoyable and the restaurant food was delicious, but it was slow so allow time. Parking was generous and the motorcycle cages was a real plus.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and hope to see you again in the future.

"Prom and Beyond"

5
10/04/2017

the Inn of the Ozarks has hosted our HS Prom for many years and we have never been disappointed. After prom I spend the night at the hotel. The rooms are always clean and the staff is always gracious. My favorite rooms are on the back side of the hotel where they overlook a small forest, so peaceful and beautiful. The rooms are clean and the beds are comfortable. I can't recommend them highly enough.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your recommendations to the Best Western Inn of the Ozarks. We appreciate your business and your very nice review.

"Inn of the ozarks, great place to stay!"

4
10/04/2017

We were here for 2 nights. Bed was comfy, staff was friendly and helpful. We were here on a motorcycle ride, and they have the bike storage that locks included with room. That was wonderful! The only negative thing I can say is that the room was at the bottom of the hill and my husband has knee problems, so we could not walk up the hill to get to the restaurant, hot tub, etc. Other than that, all was great!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Please take note that the next time you come and if you happen to get another room at the bottom of the hill we do have a golf cart and all you have to do is call our front desk and someone will be happy to take you anywhere on our property that you wish to go. Hope to see you on your next trip.

"Nice, well-maintained property, but no smoke free rooms"

3
15/11/2016

We've been staying at the Inn of the Ozarks several years for the Porsche Weekend in early November. We are reserved the same rooms we stayed in the previous year and have been very happy with the excellent upkeep and maintenance. The rooms are spacious and generally quiet. Our MAJOR complaint: the rooms have been occupied by heavy smokers and the smell is obnoxious. It is difficult to believe in these times that a hotel cannot declare itself smoke free! There does not seem to be the option of reserving smoke free rooms, so be aware of this. If you are not a smoker whether you want to be or not, you will be by the time you spend a night or two in this motel. You, your hair and your clothes will smell like stale cigarettes until you take a shower and launder everything. YUK!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. I do apologize for someone smoking in the room before you rented it. Most of our property is non-smoking rooms but we do on occasion get people that ignore the non-smoking sign and it sometimes takes a couple of days of cleaning and spraying to get them back to no smoke odor. Please give us another try and if you should find the room may of been smoked in let our front desk know so they can Ozone the room or move you if we have availability. Again, thank you for staying with us.

"The Best"

5
07/11/2016

We were in Eureka Springs for a family wedding and used The Inn of the Ozarks for our base. The rooms were large with very comfortable beds, reception was nice, and the restaurant was excellent. We had a wedding rate of $99. We used their facilities for the wedding reception and were very pleased. We thought the prices were good, the set up beautiful, the staff excellent, and the food delicious. I highly recommend this Best Western.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your stay at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and hope to see you again in the future.

"9:59AM"

5
07/11/2016

The room was clean and modern. The bed was so incredibly comfortable! All employees were very friendly and helpful! I would recommend this hotel to anyone and will come back again when I'm in Eureka Springs.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. See you on your next trip.

"Comfy bed! "

5
06/11/2016

What a great little find. I booked this hotel online… And you never know what you might get. We were pleasantly surprised at this hotel. It has been completely updated. Nice comfy queen size bed. Beautiful bathroom. A nice little sitting area with a chair and ottoman. The hotel is within walking distance of downtown… If you don't mind the hills. It's quite the workout!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. See you on your next trip.

"A Great Place to Stay"

4
05/11/2016

We rented a block of rooms for a wedding. The rooms were clean, large, and comfortable. Most of our rooms seemed to be in an older part of the hotel. Although it has been updated it is still dated on the outside. We would stay there again. The restaurant was excellent.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again real soon.

"Pet Friendly but Clean and Nice"

5
01/11/2016

We had never traveled with dogs before but looked for a hotel in the Eureka Springs area that was good for a family of four with two dogs. This Best Western was clean with friendly staff and was pet friendly. I was surprised that a pet friendly hotel was as clean smelling as it was. We did ask for non-smoking but could tell that someone had smoked in our room in the past. There was an area to walk the dogs in the grass with a pet clean-up station posted there. When I went to check out I had forgotten it was Halloween and was surprised to see the staff in costume. Found out while visiting Eureka Springs downtown that day that almost every staff person in every store and restaurant dresses up for Halloween. What a fun town to visit!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business. See you on your next trip.

"Alfa Romeo get together in Eureka Springs"

4
01/11/2016

Good place to stay. Dog friendly, but too few dog friendly places in Eureka Springs. They complied with all my requests. I travel with two 140+ pound dogs, so being dog friendly drives my decision where to stay.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate you and your puppy.

"Pluses and Minuses; overall, good experience"

4
31/10/2016

Expedia is showing smoking rooms FIRST for this hotel, so I accidentally booked one. Ugh. Why do hotels still have smoking rooms? Smoking is a quaint habit from a previous century. Smokers can sit outside for a puff...they don't need their own separate rooms in this day and age. My room reeked to high heaven, but hotel was full for first 2 nights, so no choice. Tough to take. Pluses: Rooms are remodeled and modern. Pool was still open as of Nov. 1. Pool has nice waterfall. Ask for a room in the 220-250 range and you'll have a back view of the pool and hear the waterfall. Hot-tub, but it's indoors. Fridge in room. Good water pressure in shower. 42" LG LCD TV, but I never turn those things on anymore. CONS: No free breakfast, but the restaurant is decent. Wish it opened earlier than 7am though. As I said, some rooms are smoking, so be careful. Wifi was ridiculously slow. Almost unusable. During mid-day on a slow Monday, best speed I got was 1.8Mbps. That night, when the hotel was about 75% full, I got about 250Kbps. Location is good enough for a walk to downtown, unlike almost all other hotels on Hwy 62. Overall, I recommend the hotel and would stay there again, but they need to do something about the wifi. Best Westerns have definitely improved over the past 5 years due to better corporate oversight of franchisees, so feel free to take a chance.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you staying at the Best Western Inn of the Ozarks, we appreciate your business.

"Great Staff in Eureka Springs"

5
31/10/2016

Wonderful staff, beds, amenities and area! Staff went out of their way to help us with anything we needed! Never have I been so well taken care of at a motel! Tamara was searching for cabs to downtown and the motel manager actually took us downtown in his own vehicle. Great service!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We look forward to your next visit.

"Loved this hotel"

5
29/10/2016

BFF and I stayed at this friendly, beautiful hotel for 2 nights. Great location to explore Eureka Springs. Staff super friendly and helpful. Large room and the shower was great The grounds were amazing. Large pool and entertainment center. I can see all the families enjoying it during the summer. The restaurant was very good. Large salad bar and prices were very good. Would definitely stay at this hotel again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your very nice review of the Best Western Inn of the Ozarks. We look forward to your return.

"Don't know what you want."

4
25/10/2016

Didn't get the type room I ask for. I asked for a ground floor room,; but, got an upstairs room. I wasn't informed of his until I got to the hotel (after driving all the way from Oklahoma). This is getting really close to flim-flam.

"Excellent Hotel"

5
24/10/2016

The grounds here are very well taken care of and the lobby is very nice. Our room was spotless , the bed was very comfortable and the restaurant in the hotel has very good food. All the staff are very nice and do a great job cleaning. We were also able to bring our dog which sealed the deal.... I couldn't have asked for anything else. This hotel made our Eureka Springs getaway the best trip here so far. We won't stay anywhere else when we come to visit now.... Great job....

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your very nice review. Look forward to seeing you on your next trip.

"MINI Cooper Car Weekend"

5
23/10/2016

This is the sixth year this event has been here. Great facilities and a wonderful friendly staff. They go out of their way to make sure everything is right. A well maintained property. Highly recommend if you are staying in Eureka Springs!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Motorcycle Friendly for two riders."

5
20/10/2016

Spent two nights and was pleased with the excellent facilities: 1. Had motorcycle parking in enclosed garage with chain link fence and sturdy lock. 2. Excellent restaurant on property. Best two piece fried chicken for senoir discount dinner. Excellent food bar taking advance by my buddy. I don't like food bars, LOL. 3. Although property appeared filled, very quiet and spread out with only two story rooms. 4. My friend's reservation with messed up by a day in booking, they accommodated him and booked a room close to mine for our convenience. 5. Centrally located in Eureka Springs with easy access to main highway.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank your for your nice review and for staying at the Best Western Inn of the Ozarks.

"Excellent service"

5
20/10/2016

Excellent customer service and environment. I will be back. MATTRESS WAS SO COMFORTABLE. Our room was at the back of the property with a beautiful view of the woods. Nature at its finest. Very quiet. I have heard people have seen fawns from the terrace. Very kind assistance with our luggage. Great restaurant. Lovely pool and spa.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We appreciate your staying at the Best Western Inn of the Ozarks. Hope to see you again on your next trip.

"Eureka springs "

4
19/10/2016

Comfortable bed, large room. No microwave or fridge in King standard room. Air conditioner worked well. Breakfast is not included. Two people average of 20.00 for breakfast. Very friendly staff. Easy to access off of the road. Close to historic downtown with all of the shops.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"One night stay."

4
19/10/2016

Though the hotel is older, it was very nice. It looks as if they had recently remodeled our room. It was clean and well kept. We ate breakfast in the hotel restaurant and was pleased. The staff was friendly and the food was good as well.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks, we look forward to your return.

"Breakfast, Lunch and Dinner"

5
18/10/2016

This is the second year we stayed at this motel. This year they had an upstairs room reserved for us and asked for a ground floor room and with in one hour we were in our room on the ground level. Mertie Mays restaurant is top of the line for service and good food at good prices! The rooms are large with flat screen tvs, comfy beds, and super clean. This motel is located in the center of everything we wanted, easy to get around. We plan on staying there again next year!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your very nice review.

"Explanation of previous question"

5
18/10/2016

We made a rode trip to NY to see our dau and grans. The reason the 4 nights that we didn't spend at BW was because we didn't see them listed in the areas that we stayed. This was due to the fact that we didn't pre plan our stays while on the road.

"fair"

3
16/10/2016

It was alright ,would not stay there again bath room was why to small,there was used soap in the shower. Had spiders in the room woke up with one crawling on me. the food was not that good as the rating said the gravy tasted like it came out a can. Coffee was strong

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"Very pleasant experience"

5
13/10/2016

The room was large, tastefully decorated and clean. Beds were very comfortable. Small portion of wallpaper under toilet tissue holder had come loose. I reported it at check out and the clerk immediately wrote it down to have it corrected. At dinner in the hotel restaurant, our waitress got our order mixed up and we waited 40 minutes for our food which put us behind to an event. But the food was delicious EXCEPT for fake instant potatoes. Please change that! The breakfast was very good except that the hash brown potatoes were fried in rancid oil. The hostess immediately reported that to the kitchen staff so they could correct that and also deducted the price of my meal from our bill -- which I DID NOT ask for nor expected. That was great service!! The hotel has a wonderful covered separate but open air building with free miniature golf, pool, ping pong, some electrical machine games and climbing equipment for children. The pretty irregular shaped outdoor pool is surrounded with beautiful plants and has a waterfall at one end. The hot tub is in a separate small house with windows all around. Were sorry that we didn't have time to make use of all the fun stuff (except for a few holes of golf), but will definitely plan to allow for that on our next stay. Our one night and parts of two days was very, very pleasant and we can certainly recommend this hotel to anyone going to Eureka Springs. I wouldn't necessarily pay $10 extra for a room overlooking the pool side again as our room really overlooked the roof of the game building and the pool was way down on the other side of that building. That charge needs to be stopped.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your nice review.

"Pretty good stay"

4
13/10/2016

The room was adequate. Location was good. We paid a hefty price for the room because it was the "Corvette" weekend in town. Some things to consider: -No continental breakfast. They want you to eat at Myrtie Mae's attached to the Inn. The food there was ok. Honestly, the continental breakfast at the next 2 BW we stayed at were better than the paid breakfast at Myrtie Mae's. -No fridge in the room, which was unfortunate since we had a 1 year old that needed milk so it forced us to make several ad hoc trips to the gas station.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for eating at the Best Western Inn of the Ozarks. Hope to see you again in the future.

"Very Comfortable and hospitable"

5
12/10/2016

The bed was extremely comfortable, the room was very spacious, the restaurant had great food, the staff was exceptional, the owner is involved and approachable, the setting was very quaint, it is a very good value!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again in the future. We value our customers.

"Happy you are coming. Happy you made it safely."

5
10/10/2016

When we made reservations with special conditions needed for handicapped, the person on reservation desk said, "We have just what you need and are happy you are coming to the Writer's Conference." We said we were coming to the last day of the conference and were told that was just fine. When we arrived the whole attitude was what do you need? What can we do for you and we are happy you made it safely! They gave us a map of the property, showed us where the room was located and showed us where to park and the best route around buildings to room. They were patient with questions and courteous with their body language. We are grateful travelers.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We will look forward to your next trip.

"Very nice restful weekend"

5
09/10/2016

My wife and I spent the weekend here while attending the Corvette Weekend in Eureka Springs. This hotel did not disappoint. All of the staff were very friendly and helpful. The rooms were clean and spacious. The beds were very comfortable. The restaurant was on site and was very good. I don't have anything bad to say about our stay. We will stay there again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your very nice review and for staying at the Best Western Inn of the Ozarks. See you on your next trip.

"Not a problem"

5
09/10/2016

We attended a conference. Mike and Tina made sure we had our room, even though we didn't arrive until the next morning. The room was clean and everything was nice. I loved that they had a rack for hand towels. More hotels need to have them.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and hope to see you on your next trip.

"Great if you're bringing a large dog."

4
06/10/2016

Over all our room was clean and fairly comfortable. I personally found the bed to be saggy and difficult to sleep on, but my husband seemed to sleep okay. We made a reservation at this place last minute so it was nice they had rooms available for bringing a large dog (we own a 65lb greyhound). **Note: they will not automatically clean your room if you have a dog. You will have to request a cleaning. The hotel is relatively close to downtown Eureka Springs and pretty easy to get in and out of. There is also a pool and a putt-putt golf onsite. I didn't love our room location. You have two entry doors into the hotel/motel: one that enters from the front and one that opens to a closed and shared balcony on the backside. Our particular location from the balcony overlooked a concrete roof, so wasn't much to look at there. But I have read that in other rooms, maybe further back on the property, you can see deer occasionally. I'm a little confused how the diner gets such rave reviews as we went there for breakfast one morning and only found the food and service to be so-so. If you want a killer coffee and breakfast place to visit, check out Mud Room Cafe instead. Bottomless coffee, the service is awesome and the food is delicious. I doubt we ever come back to Eureka Springs, but if we did I would probably just stay at this location again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Eureka Springs, AR"

5
05/10/2016

This is a very nice hotel for the location and price. We have stayed here in the past and it was just a great the 2nd time as the first. We haven't tried the restaurant yet, but plan to on future visits.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We look forward to your next stay.

"Fun trip"

4
03/10/2016

The hotel was really nice. People were all very helpful. Room was clesn and large. We had 8 people 4 rooms all of us were very happy. Would stay here again. The restaurant was also very nice. Lots of food and not to expensive.

Wanda L, Public Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again in the near future.

"Excellent place to stay"

5
03/10/2016

Great location and facilities! Came for a conference. Conference facilities were awesome and the staff was very helpful and friendly. They went out of their way to make sure all attendees were taken care of.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Guest like you make our day!

"Best Western Inn of the Ozarks"

4
03/10/2016

People were very friendly. It was a nice hotel for the location. It obviously isn't the same quality you would get in a bigger city, but it was spacious and in a good location. The walls are pretty thin so you can any noise in the near area. That being said, I would stay here again if I ever travel back to Eureka Springs.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for choosing the Best Western Inn of the Ozarks. We look forward to your return stay.

"Clean!"

4
01/10/2016

Very clean room and quite spacious. Great location and a restaurant on site. Have stayed here on two occasions and both times we have been happy. They also allow small dogs. Parking can be tricky if they are booked full.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Not Bad, Considering the Options"

4
29/09/2016

Eureka Springs is a rather unique place to visit. For the environment, this is a decent hotel to stay at. The staff is rather nice, however the hotel itself could use an exterior renovation. The best part of the place was the pool area for recreation with free putt-putt golf, ping pong, and bring quarters if you would like to play pool or other games in their semi-outdoor game room area over the pool. The setting is what makes this place great. ASK FOR A ROOM BY THE POOL OR YOU MAY NOT ENJOY YOUR STAY. The room that I got was along the highway and the deck along the front of the building to enter the rooms has about a 2ft wide narrow stair case leading up to a wooden deck that I honestly would be afraid to have more than a few people stand on at a time. Parking is somewhat of a challenge, but that is typical ANYWHERE in Eureka Springs, so I can't really complain about that. However, like I said, considering the other options in town, I would recommend this place for the price range. The rooms were decent on the inside even though they were somewhat classic in design, Best Western did a good job trying to modernize them and it was maintained rather well. If you need a mini-fridge in your room, you need to request they install one before you arrive, and there was not a microwave in the room. There was a coffee maker and iron/ironing board setup. If this area is your idea of 'romantic' and you are thinking wedding, they do have a nice convention center which has a banquet hall for a reception next to it and a quality lobby.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again real soon.

"Bikes Blues BarBQue"

5
27/09/2016

Great hotel and the staff is always helpful. Rooms are large and the beds comfortable. Parking lot is well lighted. Restaurant is well staffed and the food is served hot and with a smile. Best hotel in Eureka Springs.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you so much for your very nice review and for eating at Myrtie Mae's Cafe. Hope to see you again real soon.

"Great breakfast venue."

5
27/09/2016

We did not stay here not enough rooms for our group. We had breakfast here 3 out of the 4 days spent here in eureka springs. A shout out to Molly, really great server. Molly has been a server here for 41 years and she is the best.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for eating at Myrtie Mae's Cafe. Molly is a prize, we appreciate her very much. Hope to see you again on your next trip through.

"Great"

5
26/09/2016

what you would expect from Best Western. Only complaint was no refrigerator. Staff was awesome. They were very busy the weekend we stayed and had to wait a bit for breakfast. No complaints, food was great, however buffet style may be better for the busy weekends.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business.

"Excellent vacation stay!"

5
22/09/2016

Wonderful location, clean rooms, wonderful attached restaurant open for breakfast, lunch and dinner and amazing Sunday brunch, great pool area, hot tub and play area for kids. Amazing customer service 24/7. Definitely we will be back and stay there again.We loved it!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"LOVE IT!!!"

5
22/09/2016

Loved everything about this place!!! The beds were to die for...everything was clean; everyone was so nice...They have a beautiful pool and game area including pool table! Lots of fun for everyone!! I would recommend this place without hesitation!!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you enjoyed your stay at the Best Western Inn of the Ozarks. See you again on your next trip through.

"Best Western Eureka Springs"

4
22/09/2016

The staff, facilities, restaurant, and room was very good! I had only one issue. I left 2 voicemail messages with the front desk, never got a call back. Had to walk up to the desk to have my issue resolved.

"Needs a Little More Updating"

3
19/09/2016

Efforts have been made to update the rooms and although our room was OK they still need to make some more updates;our room appeared very clean although it was too dark and the carpet looks outdated and the bathtub in our room was stained yellow. The bed was very comfortable and the new bathroom vanity was beautiful...small but very beautiful. All-in-all I can't give them above or below a three star rating...AVERAGE.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"No need to search for any other! FAMILY/PETS/YES!"

5
19/09/2016

well when we come to Eureka it will be HERE we stay.. why? ..well, pets are always welcome, a five star restaurant attached and the pool and GAME ROOM outside but covered is excellent when it rained!... so much fun when usually you just SIT in a hotel room when it rains but here?....no WAY, putt putt, ping pong, electronic games all UNDER A DRIVE ROOF. OH.. and the movies while you are in the POOL!!! too cool!... this is the place we will stay and bring friends and family from now on... we are Hilton and Marriott members but this is so great for everything... can't beat it.. !

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Pretty good"

5
19/09/2016

Nice hotel for the money. Staff was friendly and helpful. Was disappointed our room was not ready when we checked in. Was there for a business conference, so you would thing they would have extra staff on duty to help clean rooms when expecting 100+ people. HORRIBLE service in restaurant. 1 waitress and 1 cashier. Both were EXTREMELY slow. Again, no extra staff to accommodate 100+ ppl. Food was good tho.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks,

"Very clean and comfortable"

5
17/09/2016

The hotel is an older propery, cut clearly it has been updated and the grounds are really pretty. Didn't use the pool, but it looked very inviting. A big screen TV above the pool would be a hit for the kids Also minature golf, billards next door to that. An easy access to downtown area. Shuttle bus stops in front which will take you to different attractions. Very friendly staff. Would definitely recommend for the value of room. Also nice to have a restaurant on premises

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Clean and comfortable"

5
15/09/2016

I stayed at Best Western Inn of the Ozarks for over a week when taking a class. The hotel was great! It was very clean, the staff were all very nice and helpful, and the bed was the most comfortable I have ever slept in at a hotel! And I loved their in-house restaurant Myrtie Mae's!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We look forward to your return.

"Best western is the BEST experience in hotels!"

5
15/09/2016

We stayed for three nights at one Best Western in Eureka Springs Ar. and it was good. So we decided to try the other Best Western with the Restaurant it was cleaner, updated more, great service and a Great Restaurant Too! We will definitely come back to this one.

"Good Business Stay "

4
15/09/2016

Check in was a breeze, staff very friendly. Rooms were clean and spacious. The conference rooms are down towards the end of the property. It's was a walk from the room but there is plenty of parking below so if your staying towards front of motel you will want to drive (it was very hot ). The actual building is great. We really enjoyed it. Restaurant is delicious and stays very busy. Internet connection was good. Overall great experience.

"Great Experience"

5
13/09/2016

Great place to stay, especially for the rate. Restaurant food is excellent and the pool area very enjoyable for visiting with friends. You can always spot a deer or two off the balcony at night! The City is always interesting to visit and there are many good restaurants in the area in addition to Myrtie Mae's which is on site.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for choosing the Best Western Inn of the Ozarks to stay at. We appreciate your business and look forward to your return.

"Girls Trip"

4
12/09/2016

My friend and I went to Eureka Springs for a girls weekend and stayed at the Best Western Inn of the Ozarks. Our room was extremely clean and very spacious. We would recommend this hotel. The staff was also very friendly and helpful.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are happy you enjoyed your trip to Eureka Springs, AR. We are extremely happy that you chose to stay at the Best Western Inn of the Ozarks. And, we are even more happy that you enjoyed your stay and for your recommendation. Hope to see you again real soon.

"LOVE this HOTEL!"

5
11/09/2016

This hotel is great for an entire family, individual, or couple on their honeymoon. The staff is super helpful and nice. I stay here every time I come to town and wouldn't stay anywhere else. They have a super awesome restaurant on the property, outdoor swimming pool where the kids can watch a movie and swim at the same time, an arcade, tennis courts, great places to just get out of the room and go walking, and so much more.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for such a nice review of the Best Western Inn of the Ozarks. We look forward to your next trip.

"Best Western Inn of the Ozarks"

5
09/09/2016

Awesome place to stay! The rooms are big, clean and comfortable with a frog and microwave. There is a beautiful outdoor pool as well as outside mini golf, arcade games, pool tables, ping pong and air hockey. They have a great on site restaurant, Myrtie Mae's, with a fantastic soup and salad bar. Very friendly staff

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and your nice review of our property. See you on your next trip.

"Clean, great staff, close to everything fun!"

5
07/09/2016

Always great service, pleasant staff, walking distance to shops, and historic downtown. Celebrating three birthdays the same week, we visit twice a year, and have never had any problem with the hotel, staff, service, or rooms. We have stayed other places in Eureka Springs, but not since the first time we stayed at this hotel!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for being a loyal customer at the Best Western Inn of the Ozarks and for your nice reveiw.

"I Loved This Hotel"

5
30/08/2016

This hotel was situated along a tree lined curvy road. It was a beautiful property. We had a King room and it was very spacious, clean and nice finishes. The bed was very comfortable with good pillows and bedding. There were couple of things I found odd is that the bathroom shower, tub and toilet was somewhat small in an otherwise spacious room. Also, there is no microwave or mini fridge provided. This is an amenity that most travelers count on. The did have a restaurant on site. They do not have a complimentary breakfast, On site they have a nine hole mini golf course, pool tables, skeeball, air hockey and some other games. However a third of the games were out of order when we were there. The pool area was awesome with a water fall in the pool They also had a movie screen that you could watch the movie of the night in the pool area. This hotel was very nicely landscaped. Check out some of the pictures I posted. I would definitely stay here again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and plan to return again. Look forward to seeing you again.

"Most helpful staff ever"

5
29/08/2016

After a major event my truck broke down and the staff gave me a recommendation for a garage and made us very comfortable. Everybody was concerned. We had a flatbed trailer that was left across the street when the truck was towed and the Manager of the hotel used his Jeep to bring the trailer on to the hotel property where it would be safer. Excellent service

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for choosing Best Western Inn of the Ozarks. We are glad you enjoyed your stay. Hope to see you on your next trip through Eureka Springs, AR.

"Great Stay in Eureka Springs"

5
29/08/2016

The Best Western Staff and Stay were just superb. They happily admitted our little dog, gave us great suggestions for dinner. The on site restaurant was greatt for breakfast and excellent service as well.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks, we are glad you enjoyed your stay. Hope to see you again real soon.

"We stayed during VW Weekend"

5
29/08/2016

We stayed during VW Weekend and it was great. We got to see all the vw show cars, the hotel was an excellent venue for this event. and went out of there way to make sure we all had a great weekend. They have a pool and hot tub, tennis courts. I think they even have mini golf. It was a lot of fun

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. Hope to see you again next year.

"Bring your ice chest"

3
29/08/2016

Nice motel but lacks basic service. No fridge/microwave in rooms. Forget bringing doggie bags home from some of the great eating establishments. Other than this the room was good and the employees very friendly. On site Eatery, so no cont. breakfast.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"Not the best choice."

2
27/08/2016

They have tried to upgrade the hotel, room is okay, but no free breakfast, air conditioner is very noisy, lock did not work right even staff had problems with it. Would not stay there are again there are many choices in town

"Very Nice Experience"

5
22/08/2016

Stayed for motorcycle getaway weekend. About 70 people. Staff was friendly and helpful. Hotel was clean and comfortable. Very accomodating to our group. Walking distance to old Eureka Springs. Beautiful area to ride or just walk in town.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and look forward to your return.

"Eureka"

4
22/08/2016

Great pool, good size rooms, comfy beds. Quiet & convenient. Kids LOVED the free mini-golf & the pool! Located just a couple minutes from downtown Eureka & great family place to stay. I would definitely stay there again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you enjoyed your stay at the Best Western Inn of the Ozarks and plan a return trip in the future. Thank you!

"Great Stay !!"

5
22/08/2016

Very clean, comfortable and quiet. Located in a great convenient location and breakfast at adjoining restaurant Myrtie Mayes was exceptional. Would recommend this to anyone looking for a weekend getaway. Will definitely stay here again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you enjoyed your stay at the Best Western Inn of the Ozarks. We look forward to your return.

"Family road trip "

4
20/08/2016

Nice older hotel. Huge rooms. Nice pool and game room. No free breakfast but the restaurant is cheap and delicious! Close to major attractions and the beds were soft and comfy. Clean and cozy, but that it. The wifi was iffy any time of the day. But it was free. Thank goodness!!!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again real soon.

"Not bad"

3
19/08/2016

It was clean and the bed was REALLY comfortable!!!! There were a couple of issues. It was loud. We could hear the people in the room next door and people outside (we were by the pool). The curtain in the room didn't close all the way, so it was bright. The bathroon was kind of small and needed some maintenance. Overall I'd give it a C, maybe a B-. It wasn't terrible. I slept really well. I'd stay here again. Just maybe in a different room..

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Modern Hotel on the Edge of a Forest"

5
19/08/2016

My partner and I joined members of my large extended family for a destination wedding in Eureka Springs on August 6. We were all pleased with not just the perfect standard of the Best Western model, but with the individuality and uniqueness of that particular location, the Inn of the Ozarks (in my opinion, the more picturesque of the two BW's in town. The staff were very helpful and went above and beyond in friendliness. I like how the whole complex sprawls over the hillside, with the forest right on the other side. It is literally on the edge of town, but also literally just a few minutes' drive from everything. The pool was awesome! It's been years since I lounged at a pool at a hotel. I have very fair skin. This pool offered shady spots all day long, as well as plenty of sun. Movie nights at the pool were great, and so was the outdoor gaming lounge. The restaurant, Myrtie Mae's, is apparently a local treasure, and was busy every day with local diners as well as tourists. Our waitress, Addie, has worked in the restaurant since 1982. Altogether, this hotel eperience was delightful.

"Great Hotel"

5
18/08/2016

Our stay was very pleasant...room was clean, comfortable beds and was reasonably priced. The room we were in had a refrigerator and microwave. Although there is no free breakfast, the restaurant on site was reasonably priced and had good food. We would stay here again! We enjoyed playing arcade games, also. I wish we would have had time to play the FREE mini golf...maybe next time!

"Biker's welcome."

5
17/08/2016

They were very nice and accommodating despite our biker appearance. Offered keys to locked cages for storing our bikes during the night at no extra cost. Restaurant on site for breakfast. room was very nice and clean.

"Best Western Inn of the Ozarks"

5
15/08/2016

I was extremely pleased with the motel and all the amenities. I would stay again. I stayed two nights for a convention, ate at Myrtie Mae's restaurant and rate the entire weekend at an excellent choice and experience.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for choosing Best Western Inn of the Ozarks. We love our conventioneers and glad that you enjoyed your stay! See you next trip..

"Fun in the Ozarks"

4
15/08/2016

This was my second time to stay at Best Western Inn of the Ozarks in Eureka Springs. I had a great time both visits. The rooms were clean and comfortable. Myrtle Mae's Restaurant serves good food and the atmosphere is great. I love the landscaping. The location of this hotel is convenient to other places I wanted to visit. Overall this was a great place to stay.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay with us and hope to see you again real soon.

"eureka springs arkansas trippin the ozarks"

5
13/08/2016

Awesome stay best in eureka springs for kids and adults. kids pool and outdoor game room movies on pool deck. they have the best price for quality and comfort very convienent i highly recommend this hotel resort

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your high recommendations. We appreciate your business at the Best Western Inn of the Ozarks. See you on your next trip.

"getaway"

4
11/08/2016

very nice and pleasant staff, myrtle mae's restaurant was excellent, very easy access to every thing in eureka springs, we just wanted someplace to get a way for a few days and had a really good stay. we will be back

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and staying at the Best Western Inn of the Ozarks. We look forward to your next trip.

"Best Western Eureka Springs"

4
11/08/2016

I took my grandson to Eureka Springs to see the Passion Play. We stayed at the Best Western because it is convenient and has several perks. They have a pool, recreation area and a restaurant. They also show a movie by the pool each night.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy to hear your stay was satisfactory and you enjoyed our amenities. We look forward to your return.

"Excellent!"

5
09/08/2016

Very clean and spacious room (we were given an accessible room). Friendly staff, very good mattress, everything looked modern and well maintained inside. Convenient parking close to room. Beautiful surroundings that are very quiet. Good value for the money.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and hope to see you again in the near future.

"Great family vacation"

5
07/08/2016

This was our 1st of many annual trips to the Best Western Inn of the Ozarks in Eureka Springs!! The grand kids loved the pool, the recreation center and the wonderful restaurant (Myrti Mae's). The basketball and tennis courts were excellent too. We loved setting out by the pool relaxing, watching a movie on the big screen and watching the grand kids swim. Very clean rooms and comfy beds.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you make it your annual stay and we look forward to your next trip.

"EXCELLENT"

5
05/08/2016

My family enjoyed our stay here. Very clean. Comfy beds. Helpful staff. Nice pool area and had a game room that was fun! The only down side was they do not have a mini fridge or microwave in the room. Everything else about our stay was great!!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review of our hotel. We appreciate your business at the Best Western Inn of the Ozarks.

"Vacation place "

5
03/08/2016

This was a very nice hotel and clean!! Outside entrance to your room. Very nice pool and restaurant. Very reasonable prices at the restaurant. Very accommodating as far as cleaning our room. All of the staff was very friendly. Great location in town. We will stay again!!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are pleased you found your stay with us was accommodating and pleasant. We look forward to your return.

"Has alot of promise, but didn't deliver"

3
03/08/2016

Positives: Great for families, fun free game area, free nightly movie, pool is a great depth for toddlers on up. Our room was very spacious. Furniture was comfortable. Restaurant staff was very nice and the food was very good. Negatives: We had a lot of problems at check-in with getting a crib setup and the staff at the time was rude and not very helpful, room was only about 3/4 clean. Corners were dusty and we found a spider nest the bedroom and cobb webs in several places. Sinks didn't seem to get cleaned with the daily cleaning. TV remotes were hit or miss. The internet went down one night of our stay. No free breakfast in a cost/value space where it is typically included.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. I will turn your report in to our General Manager. Sorry for your inconvenience and hope you will give us another try.

"Best Western Inn of the Ozarks"

4
02/08/2016

We stayed upstairs facing the woods. very quiet. Room was large, very clean. A/C worked great. Beds were clean and comfy. The game room area is fun with putt putt, ping pong, lots of games. The pool looked nice.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you were please with your stay at the Best Western Inn of the Ozarks. Hope to see you again real soon.

"Very Nice Stay"

5
02/08/2016

Always a nice relaxing stay! Always makes us come back for the great buffet, pool, hot tub & well experienced staff. We love it! The rooms are clean, beautiful outside natural setting. Great location in the city of Eureka.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your very nice review and your continual stay at the Best Western Inn of the Ozarks. We look forward to your next trip.

"Very nice"

4
27/07/2016

My husband and I came down to Eureka Springs to see Gordon Lightfoot. The hotel was clean and cool. Food (especially their sizzling fried chicken) was exceptionally good. Over all the four days spent was a great get away. We are coming back in a couple of weeks and they are booked. Otherwise we would be staying at The Best Western.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and plan to return.

"Dog Friendly"

4
26/07/2016

I enjoyed the stay, the bed was really nice and they had a dog friendly atmosphere with special places to take your dog and they even had the bags so that you could dispose of waste easily. Great location!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business.

"Mother/Daughter Week-End"

4
25/07/2016

Great location to all attractions. Reasonable rates! Awesome food! Air conditioner was really not the best but it was 101 Drgrees. Bed was comfortable and plenty of pillows. Nice big flat screen television...42 inch. Overall rating a 4.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you! We are glad you enjoyed your stay at the Best Western Inn of the Ozarks.

"Great place for family and convention"

5
25/07/2016

This was a great hotel for my family to have something to do while I was at my convention. The pool and game room area was super!!! The beds were very comfortable, we slept great every night. I would come back and stay even if I was taking a vacation and not business. Great location, easy to get to restaurants, trolley stop and downtown.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your very nice review and we do look forward to your return to the Best Western Inn of the Ozarks.

"Lovely stop in Eureka Springs"

5
24/07/2016

My family stopped here during a summer road trip. Very family-friendly. Kids loved the pool, arcade and mini-golf. Evening movie was fun, too. Easy access to the downtown trolley. Rooms were clean and spacious. Staff were all very accommodating. Would definitely stay here again!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you enjoyed your stay at the Best Western Inn of the Ozarks. We will see you on your next trip to Eureka Springs, AR.

"A chain with character, and somewhat unique pool area"

5
23/07/2016

A nice find. It has 3 or 4 separate buildings with rooms, we were in building C. Rooms could use some updating but are far from "worn"; and are very clean. And unusually large for a Best Western. The bed was very comfortable (how rare is that?). The large staff was very helpful, friendly, and accommodating. We're BW Rewards members and stay in them all over the western US. This one has real character and a unique pool area. The large pool's set in the edge of a lush forest and on the edge of a cliff. Has a small waterfall. Has a large adjacent covered cook-out pavilion and game area for the kiddos. Movies are shown in the evenings at the pool on a large screen. For us the only downside was the lack of a complimentary continental breakfast. There's a nice sit-down restaurant adjacent to the lobby where all meals may be purchased, but this is the first BW we've ever stayed in that didn't offer the usual complimentary breakfast. To us cost wasn't the issue, it was the lack of the convenience of grabbing a quick breakfast snack and a cup of coffee.. We'll stay here again, but have our breakfast snacks with us.

"Pretty average"

3
23/07/2016

We were here for a summer business meeting which includes families. The rooms are ordinary but comfortable and good sized. The beds are pretty comfortable but could use better pillows. There was a refrigerator and a microwave, which helps when you have children. The meeting rooms are nice and there is a separate convention center. The kids enjoyed the pool but the tile around the edge is slippery. No injuries though.

"A very pleasant stay"

5
21/07/2016

We truly enjoyed our stay at Best Western in the Eureka Springs area and would recommend this hotel highly, but it is a little pricey though. The room was very clean, cool, and comfortable, and the landscape outside was very relaxing.

"Just ok "

3
17/07/2016

Our double queen room was actually quite large. You can tell the hotel itself is old but they have updated the linens in bed and Windows. Beds were comfortable. The bathroom was tiny. You could barely close the door while in the bathroom. The best part if traveling with children is the putt putt/game area which had billiards, ping pong, a few arcade games (several were broken)...all under a shelter so it could be used if raining. I wouldn't say this hotel would give you a true Eureka Spgs experience...but it was a decent stay.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again in the future.

"Decent room - friendly staff - no fridge"

4
17/07/2016

The staff was friendly and helpful. The room was good - slight odor, possibly from a smoker or two over time, but not horrible. There is a jacuzzi with lots of mirrors. I didn't use it, but if that's what floats your boat, more power to ya. There is no fridge! And no microwave. A bit pricey since it's in a touristy town.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Family friendly "

5
13/07/2016

We booked this hotel last minute and they were wonderful to work worth. The ladies at the front desk have been very helpful. The housekeepers are so friendly and very thoughtful. We love the little put-put gold and game area. The pool is a great size and fun for everyone. We watched the nightly pool side movies and had a great time. The room was clean, the beds comfortable, and everything worked.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for choosing the Best Western Inn of the Ozarks to stay at. We appreciate your business and hope to see you again real soon.

"Family friendly"

4
13/07/2016

Rooms are average shared balcony on 1st floor. Pool is pretty and taken care of. Movies at night by the pool where fun. Putt-putt golf,ski ball where fun also. All of these activities where on site. Hotel is walking distance to a lot of stuff. Staff is friendly and helpful. Recommend for families.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for recommending our hotel and for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Large, Nice Busy Property"

4
12/07/2016

There are two Best Westerns in Eureka Springs, and this is the Western most of them. It is a large property. Check-in was smooth and efficient. We enjoyed a junior suite with a king bed, large sitting area, kitchen and bathroom. We were in one of two rooms in what they call the Sam Leath Cabin. This is a very convenient location to the office and restaurant. Room was clean, the bed comfortable and real pillows—not the four square kind. Families will love the huge pool which ranges from 2 to 9 feet in depth (very unusual to find deep pools like that today). The hot tub room, however, is inadequate for this size property. It was fully when my lovely wife and I went to partake, the folks showed no signs of leaving or sharing. A larger and/or additional hot tubs would be a welcome addition. Good place to stay, but make your reservation early to get the best rate.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. See you on your next trip.

"Great Hotel, Clean and Friendly Staff."

4
12/07/2016

We spent three nights at this hotel. It was very clean - and the room seemed updated. The beds were very comfortable - in fact, most comfy I had on our trip! The staff -- everyone we encountered - was very polite and professional. The restaurant was really good- and the prices were reasonable. The ONLY drawback was the accessibility of the pool. The stairs down to the pool are daunting and the road with the hill was too steep to easily navigate. Also, the pool was not heated and quite cold. The movie at the pool was great,as was the whole pool area. Beautiful views from the pool, too! I highly recommend this hotel.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again on your next trip to Eureka Springs, AR.

"Great Place"

4
12/07/2016

The room and place was great. I dont understand why it didnt have free breakfast but oh well... other than that this place is actually cool. the pool w/ movie treater was interesting/entertaining. The pot pot place was fun too!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay with us.

"Wedding Getaway"

4
08/07/2016

We stayed here for two nights. The staff was very helpful. The room was very large. We had the room on the back side so looked into the woods. The pool area was nice and there was a simple miniature golf which was nice for the kids.

"Retreat"

5
07/07/2016

Accommodating staff, very comfortable room, great bed and yummy eats at Myrtie Mae's! BW Inn of the Ozarks always has some activity going on like craft or car shows. It is located close to downtown Eureka and convenient access from Van Buren street to get about anywhere you decide to go. We stay in a suite for extended stays and they are clean, well furnished and extremely roomy.

"Wonderful place, especially if you have children"

5
04/07/2016

Very impressed with this Best Western. So much available. Room was spacious with every amenity you could need, on site mini golf, pool tables, game room, tennis court, basketball court, waterfall pool, hot tub and free kid friendly movie every night in the pool area! The staff were friendly and helpful and we thoroughly enjoyed our stay. Only thing I'd suggest would be chairs outside the rooms so one could enjoy the views!

"Best Room on 48 day road trip!"

5
02/07/2016

The room we had here was outstanding! Spacious and freshly remodeled, it was spotless and clean. The decor was beautiful. It had the convenience of being able to park the car right in front, but it also seemed very quiet. The bathroom was split into a room for the tub/shower and the toilet and a separate area for the beautiful sink (link a piece of furniture) large mirror and plenty of room to hang up clothes. There was even an extra window here which really made the space feel like home instead of a shoe box. The restaurant on the property is excellent. We had dinner and breakfast.

"Friendly staff, great rooms and hospitality"

5
02/07/2016

Our car club comes back to this hotel every June for our annual car show. They are very helpful and accommodating to our large group. We take up a good portion of this hotel. The staff is always very friendly and outgoing, nice pool, and a place to lock up your motorcycle. I definitely recommend a stay here if you are in the Eureka Springs area.

"Wedding Anniversary"

5
01/07/2016

We chose this Best Western based on past experience. The Quality of the facility and the staff are outstanding. We had a wonderful time celebrating our Anniversary. We would like to give a special thanks to the Myrtie Mae restaurant and staff. We all of our meals. It was really nice to have a good place to eat right on site. We noted quite a few locals dining breakfast and dinner and enjoyed interacting with them.

"Nice Clean Hotel Close to Downtown"

4
29/06/2016

This Best Western is in a very beautiful part of the Ozarks, right on the strip close to historic down town. It is a very nice hotel that is very clean and comfortable. The trolley stops right here at the hotel so you can conveniently hop the trolley and ride to downtown or other parts of Eureka Springs. Which is great because parking costs at most places and is very hard to find. They do offer a nice breakfast which was delicious. Would definitely recommend this hotel

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and the very nice review.

"Very comfortable!"

5
23/06/2016

I stayed at this hotel for 10 days and thoroughly enjoyed it. It is a really large complex, with 2 larger motel-type buildings (doors opening directly to the outside), and some other smaller buildings. My building, right next to the check-in area and restaurant seemed to have larger rooms, as I had a front door, and I had a shared back balcony (with a little table and a couple of chairs - really nice). Some of the rooms in the other buildings were smaller, with only a front door (no back door). I also had a full tub and shower, and apparently some of the other rooms only had showers. My building was on the upper part of the "hill", but to get to the other large building, you would go down the "hill". If you're going to be staying at his hotel for a conference, take note that the conference building is at the bottom of the hill, and is about a 5 minute walk from the reception area/restaurant. There is a nice pool that everyone seemed to enjoy, there is nice seating around it, with some shady areas. There is also a games area with pool tables and video games. And there is a hot tub (which I never saw anyone use). The on-site restaurant is excellent, has lots of variety, and the food is fresh and tasty. It opens at 7am. Although their coffee is not the best in the world, it is drinkable, and their iced tea is very nice. There is no room service available though. All the staff is super friendly and helpful. My room was kept spotless and the maids made sure I always had everything I needed. My bed was a delight, a really comfortable Simmons Beautyrest (yes, I had to look). My shower was a good strength. I also had a nice TV, but sorry, I never even turned it on, so I can't comment on channels. I had a comfy chair and ottoman (which my tired feet really appreciated after long days), and lots of good lighting for reading. Of course, there is little you can do about noisy neighbors. A few times you could hear noise in the room next door, or out on the shared balcony. But overall, things were fairly peaceful. For those who want to go into town, know that the Eureka Springs trolley has a stop (a bench with a trolley stop sign) right at the hotel. Yes, the red line and the purple line stop right there to pick you up (and drop you off). Parking in town is usually at least $5 (sometimes more), and often scarce. So if you like, you can leave your car at the hotel (where you are parked for free) and take the trolley. You can get a trolley pass good for the day, 2 days, or longer. And then you can hop on and off the trolley as much as you want. Go have a look at the trolley website for details and a map. Finally, just so you know, there is a grocery store (Hart's Family Center) just a short ways away, and a natural foods store (The Eureka Market) in the little plaza beside it. There is also a laundromat beside the grocery store, and a bakery on the other side of the grocery store. You can reach all of these easily by car or trolley. The town (the historic loop) has a lot of specialty stores - great for browsing and gift shopping. The post office is further up the hill, just where the stores/commercial district is ending - and has a trolley stop right in front of it.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review on the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and hope to see you again in the future.

"Clean, affordable hotel close to downtown"

4
23/06/2016

Despite me desperately wanting to stay at the Crescent and take my chances with the spirits, my party insisted we don't do that and we ended up at the Inn of the Ozarks. While I didn't stumble upon any ghosts, it's a very well run, clean hotel. The rooms are spacious with comfortable beds and a nice sink/bathroom area. The AC works well enough, considering the soaring temperatures it's trying to battle from the outside. It's location is decent, though not in the heart of town, which I prefer because it's easier to get in and out. My only complaint about the rooms is the lack of a fridge/microwave. In town's like this where things close early it's nice to be able to keep stuff to grab on hand. If you're traveling with kids there's a great pool where they show films and a recreation area with mini-golf and such to occupy them in your down time. The on-site café, Myrtie Mae's, has friendly, fast service and the food is good for the price you're paying if you want something quicker and easier than heading downtown. Definitely worth the stay if you're in town!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again real soon.

"Best Western Ozarks"

5
22/06/2016

Excellent service and facilities. Staff very courteous and helpful. The setting in the Ozarks is perfect. The pool is great, the game area is great, and the conference center is also great. The location is close to the center of town. No complaints, very pleasurable stay.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks.

"What a surprise!"

5
21/06/2016

The reviews on this property were unclear. I had no idea there was a chance to play mini golf for free in the cute little game house next to the pool where they show a nightly movie! The room was very clean and the AC worked great. It was modern and welcoming and the staff was very kind. I was also surprised by the town itself as I expected something quite different. I thought this was kind of a hokey little place where people spend honeymoons in hotel room jacuzzis but it's a happening spot!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for making Eureka Springs, AR your vacation place and for staying at the Best Western Inn of the Ozarks. We are happy you enjoyed your stay and found our facility to meet all you were looking for in a hotel. Be sure to stay with us again on your next trip to Eureka Springs, AR.

"Conveniently located and good value"

5
20/06/2016

Our family group of four had a room with two queen beds, and the first thing I have to say is that this room was ROOMY - no squeezing between the foot of the bed and the dresser. Furniture was attractive and comfortable, and everything was super clean. WiFi worked well and the TV was a newer flatscreen LG and good size (appreciated by the teens). Our room was at the back on the first floor of building "D", and since it was built on a hill, the backside had a balcony for access (easily accessible through a walk-through from the parking lot. Very quiet room, and relaxing wooded view. They do have adjoining rooms available if needed.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and we met all the accommodations you were looking for. See you on you next trip to Eureka Springs, AR.

"Spacious & Comfortable"

5
16/06/2016

Room was spacious, updated, fresh, and comfortable. They were very accommodating of needs. The only negative was it was a little difficult for mobility access onto the sidewalk to get to the room. There is a restaurant on-site although we didn't eat there.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. Hope to see you on your next trip to Eureka Springs, AR.

"A good value"

5
14/06/2016

We arrived at Inn of the Ozarks after about 8 or 9 hours on the road. At first glance we weren't sure what to think as the rooms are spread amongst several buildings on a moderately hilly property. But once we settled in and checked out our room there were no complaints. Front desk staff (I wish I remembered his name) was very friendly and personable. The room was clean, the beds amazingly comfortable, especially after the long drive, and the shower was hot with very nice pressure. The kids liked the pool area, and there was an outdoor movie playing. We can't comment on the breakfast as we didn't partake. I will say that as beautiful as Eureka Springs itself is, it can be a bit confusing to drive around, especially if one gets into the historic downtown area. I mention this because according to TA few places deliver. We would definitely stay again if in the area.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you enjoyed your stay at the Best Western Inn of the Ozarks. See you on your next trip to Eureka Springs, AR.

"Needs true non-smoking rooms"

3
14/06/2016

My 2 main complaints about this hotel are regarding the smell of their "non-smoking" rooms and the poor security key system. I had been upgraded to a non-smoking room, but I had to buy some Febreeze just to give my family some relief. With a child in tow and a biker convention in town, I knew that my options were few. My door keys also had to be reset twice...and the staff just blamed the items in our purses and shrugged their shoulders. Never again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope you give us another try in the near future.

"Inn of the Ozarks Ideal For Families"

4
13/06/2016

Clean, large rooms provide plenty of space for families. The outdoor heated pool has a large section of shallow water for younger children. A game area is adjacent to the pool, and kids' movies are broadcast on a large screen viewable from the pool. Myrtie Mae's is a casual family style eatery on site. The Eureka Springs trolley makes a stop enroute to locations throughout the village. Rates are lowest on Sunday, Monday, and Tuesday.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks, we do appreciate your business.

"Beautiful Place to Visit"

5
13/06/2016

My best friend and I were on a cross-country trip and stayed one night in Eureka Springs, AR. We were late checking in but had not trouble at all getting our room. Hotel rooms were clean and quiet. The staff from front desk clerk, restaurant cashier and cleaning staff were very friendly.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again in the near future.

"Poor telephone service prior to conference"

3
12/06/2016

I phoned Best Western two weeks before the conference. It rang over 20 times. I repeated my call once an hour for 10 hours. Finally I called the 800 number. They tried and got the same result. I finally got someone after three days of calling and leaving a message (which is what it asked for) to hreturn my call. The person said "oh we were really busy." (Too busy tor anyone to answer the phone? Hmmmm. I had wanted to extend my stay there by one night. Terrible service.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
I am sorry for your experience but we have a phone system that after 5 rings it will go to a voice mail if all of our clerks are busy and then they will return your call. Hope you give Best Western Inn of the Ozarks another try. Thank you, for staying at the Best Western Inn of the Ozarks.

"Not what it was"

3
12/06/2016

We stayed at this hotel in March of 2014 and would have recommended it to anyone! The experience in 2014 was awesome and we couldn't have asked for a better experience. This trip... not so much. There is better lodging for the price in the area. And by the way, don't swim in the pool it is FILTHY!

"Best Western Inn of the Ozarks, Eureka Springs,"

4
12/06/2016

The grounds and hotel are nice, but they are several years old and the rooms could be updated. The rooms were clean and quiet at night. The pool area was very nice and clean. It would have been nice to have breakfast included in the price.

"Great place and would stay here again"

5
10/06/2016

After checking in and finding that there was an issue with the room, the front desk staff (Katie) moved us and made the situation right. Our room was clean and very nicely finished. e used the pool and spa during our stay and enjoyed them both. Someone else stated that they found the wifi a little weak and there were times we found that too. That would not keep us from coming back. We enjoy riding in the area and will come back and stay at the Inn of the Ozarks.

"Great family place in Eureka Springs"

5
09/06/2016

Wonderful pool, hot tub and game area in beautiful secluded setting. Clean, comfie rooms with nice decor. Helpful and efficient staff. Handy, yummy restaurant with good service and prices. Nice gift shop. Convenient to shopping, shows, and Ozark adventures. Reasonable rates.

"Very Nice and Clean"

5
05/06/2016

Very nice and clean motel. Lots of rooms with a nice area for kids or kids at heart. The restaurant is very good and lots better than expected for a restaurant connected to a motel. Free mini golf and play center by the pool and hot tub. Great location.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We look forward to your return trip.

"Visit June 2016"

5
05/06/2016

Great staff. Restaurant was good. WIFI signal was very weak in our room. Other areas it was fair. We were there for a conference with approximately 500 attendees. Largest conference they had handled and they did a fairly good job. Parking was very limited with that large a group.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again in the future.

"Eureka Springs Inn of the Ozarks"

5
05/06/2016

Excellent facility value; the staff was very accommodating. The rooms are clean, comfortable and very attractive. Will stay there again! The hotel was located on the major Highway U.S. 62 in the city of Eureka Springs. It was close to all the points of interest for our group.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your very nice evaluation of the Best Western Inn of the Ozarks. Hope to see you again in the near future.

"Great room"

5
01/06/2016

We had a large king room. The bathroom was very large and spotless. Air conditioner worked great. We had breakfast and lunch at the hotels resturant which was outstanding. They do have a washer and dryer if you need to wash clothes. I would recommend this hotel.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for recommending the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and would return.

"nice big room"

5
31/05/2016

The room was clean and spacious. Having a restaurant on site is convenient. The staff was friendly and helpful. Overall a good experience at this hotel and would definitely stay here again in the future.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. We hope to see you again on your return trip.

"THE RESTAURANT !!!!!! THE POOL !!!!! THE GOOFY GOLF !!!!! WALMART !!!!"

5
27/05/2016

WE were going to try different eateries around town BUT when we ate in dinning room at hotel we could not go anywhere else , it was that good. The hotel also provides games and a large area to play pool , AND THE POOL !!!! so stop and stay here , CUDOS for the great set up of this hotel, and thank you staff for your TRUE CARING of US visiting your GREAT TOWN. I can tell you I almost did not right this - do to I need a room next year at this time and I hope I can get one :+}

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are so glad you enjoyed your stay with us an plan to come back again next year. We do appreciate your business.

"Wonderful stay in the Ozark Mountains"

5
27/05/2016

My wife and I were more than satisfied with all aspects of our stay at the Best Western Inn of the Ozarks. The hotel is conveniently located, with access to everything Eureka Springs has to offer. The room was clean, spacious, and very comfortable. The pool and hot tub were very well kept and much more upscale than expected for a hotel at this price point. My wife and I are already planning to go back!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. We look forward to seeing you on your return trip.

"Excellent Stay"

5
27/05/2016

We were here of a few days over Easter weekend and opted to book one of the 4 King/Queen suites. These are located in a separate building from the hotel room buildings. It was just as advertised. Staff was friendly and helpful in giving us some information of the area and places to visit. There is an onsite restaurant that is delicious.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and hope to see you again in the future.

"Great Stay!"

4
21/05/2016

Stayed here one night and really liked it. Our room was clean, spacious and the beds were comfortable. My kids enjoyed the pool and recreation area. Was fun playing putt putt. The grounds were kept clean and beautiful. The on site restaurant was a plus as well. I would stay here again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your very nice review and for staying at the Best Western Inn of the Ozarks. See you on your next trip to our Beautiful little Town of Eureka Springs, AR.

"Eureka Springs Arkansas"

4
21/05/2016

Very nice room, large, but no fridge in room. Very good internet. There is a pool but it was too early in the season. There is also a spa but both the spa & pool are inconvenient to most rooms & there didn't appear to be a place near by to change into a swim suit for either. There was a game area with a mini golf set up that was free, nothing elaborate but fun for free. The other games were pay, there was no attendant & the pieces to play the games were missing, so it was really wasted space. There was a tennis or basketball court but bring your own equip. to be sure you can use it. No breakfast with this room but an expensive brunch on the week ends that was worth the splurge. Not my normal stay on a budget place but fine once in a while. All the rooms in this area seemed to be priced about the same so it's a toss up over breakfast, location & or mini golf.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again on your next trip to Eureka Springs, AR.

"nice hotel for business or pleasure"

5
20/05/2016

nice hotel for business or pleasure , will recommend, was there for a clock and watch conviction and everyone was nice ,if you are looking for a good peaceful place with a view this is the place to go, MD

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy to hear all was well for you and that you enjoyed your stay.

"Won't Stay Here Again"

2
20/05/2016

When door was locked, you could still push on it and wiggle it; didn't feel safe at all. I don't like outside doors. The restaurant on premises was good, but my husband's chicken was tough -- and it was the signature item.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at Best Western Inn of the Ozarks. We are sorry you felt unsafe by our doors. We have never had a break in at our hotel and feel it is quite secure. We hope you give us another try in the future.

"Best food and lodging"

5
18/05/2016

We checked in and everyone we came in contact with there was very courteous and helpful. The room was clean and quiet. The restaurant in the hotel was called Myrtie Mae's, the food was excellent and the service was even better! All of the staff was great, they made us feel comfortable and at home there.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are so glad you enjoyed your stay at Best Western Inn of the Ozarks and that you felt right at home. Hope to see you in the near future.

"Average hotel, very nice staff"

3
16/05/2016

I traveled with nine other women to Eureka Springs for a couple of days. The hotel was o.k., but I don't like the sink in the bedroom instead of the bathroom, especially when sharing the room with another woman. We were also disappointed not to have refrigerators in our rooms. Rain was predicted for our stay and we weren't too happy that the rooms were not connected to the lobby. The day we checked out it was pouring and we had to walk out of our rooms in the rain to load our cars instead of being under the lobby roof. The staff was very nice. We wanted to talk and play cards in the evenings and they provided a room downstairs in the lobby where we could do that.

"Nice place to stay"

4
11/05/2016

The beds are really comfortable. The rooms are clean and nicely decorated. It was a good value for the money we paid. The rooms are big and roomy, but the bathroom a little small. Older hotel but it has been nicely updated .

"Wonderful hotel with great people"

5
09/05/2016

The hotel is very nice & very clean. The staff were very friendly. The room we stayed at was huge and the jetted tub was wonderful. It was also nice to have a view of the trees. This is definitely a hotel worth staying at as almost everything about it is amazing. There are only a few small faults. I wish the outdoor pool was heated & open all year round. The game area was a bit outdated & could sorely use a makeover. Finally the wi-fi here is slow. Now horribly so but definitely slower than most hotels I've stayed at. Still though, a great hotel and very reasonably prices. I would highly recommend it.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again on your next trip to Eureka Springs, AR.

"Great place to stay"

4
09/05/2016

This is a nice place to stay, the restaurant is located next to the motel lobby and is a great place to enjoy a good home cooked style meal, the view from the back could be a little better as the woods comes almost to the entrance of the rooms, it's an older motel but it is kept up very well and is in a great location close to the old town area but away from the crowds.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. We appreciate your business.

"Great place to relax"

5
07/05/2016

Breakfast was great....Mertie Mae's has the best omelette and blueberry pancakes, period. Found room very clean and hd a very restful sleep after a long day drive. Dried chicken for dinner was excellent.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for eating at Myrtie Mae's Cafe. We appreciate your business.

"Great hotel in the Ozarks!"

4
27/04/2016

I just returned from a long weekend in the Ozarks with a motorcycle group and the guy that organized the ride chose the Inn of the Ozarks. A very good choice. The staff was friendly and the rooms where very clean and well maintained by the housekeepers during our stay. When we went out on our first days ride we returned to find cleaning towels for our bikes in the rooms. A very nice, considerate touch. The beds where extremely comfortable. The hotel had it's own restaurant on site that was very good. The food was so good a lot of locals ate there as well as law enforcement and they know where the good food is. I usually make it to the area at least once a year and while this was my first time at the Inn of the Ozarks the stay was very pleasurable and its now at the top of my list of places to stay.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you very much for your very nice review of our property. We appreciate folks like you that stay at the Best Western Inn of the Ozarks. Hope to see you again in the near future.

"Excellent place to stay"

4
26/04/2016

The inn of the Ozarks is always a great place to stay. The rooms are always clean and comfortable, and the restaurant is very good. I would highly recommend this hotel to my family and friends. We have always enjoyed staying here.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We will see you next time your in town.

"Arkansas Annual Conference "

4
25/04/2016

Front desk personnel did not have the room preferences on reservation as requested. Tried to give me a second floor room but they have no elevator. Originally placed in smoking room - said they could not give us a room closer to the conference. People coming the conference the day after we arrived were given room (same type as ours) close to conference. Had problems with biker group taking over parking spaces with chairs and drink 3 nights in a row. As a result we were unable to park our vehicle.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are sorry for your inconveniences. We will do our best to try to accommodate each guests.

"Poetry Conference"

5
23/04/2016

This hotel has excellent facilities for individual stays or for conference activities. Our Lucidity Poetry Conference group has used these facilities for years and they continue to up-grade where needed. The restaurant has exceptional food and is excellent for every meal. Their experience with large groups makes staying there a pleasure. I recommend it for quality and price. Birma Castle

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you Ms Birma, we appreciate you!! Thank you for choosing our hotel to have your event at. We look forward to your group every year.

"Inn of the Ozarks"

5
22/04/2016

An older Best Western with the feel of the new. Perfect for this type of conference weekend. We love the setting and easy access to downtown via the trolley. We will always prefer to stay at The inn of the Ozarks when in Eureka Springs.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and choosing the Best Western Inn of the Ozarks. We do appreciate your business.

""There's GOLD in them thar hills!""

4
19/04/2016

I have stayed in this hotel a few times over the past several years and I've always had a great experience; and this trip was no exception. In fact, I'm not quite sure exactly what all has happened, but it seems to me that some type of renovation work has been going on - my room was pristine, well decorated, and immaculately clean. As others have mentioned, the staff at this hotel could not be friendlier or more helpful. Due to my increasing familiarity with the property, when I pull onto the premises it now feels like I'm "coming home." With the dogwoods in bloom, the birds chirping away peacefully, and the fresh mountain air, this place truly is a slice of heaven on earth and this Best Western Inn is a real gem in the Ozarks!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. From your review we can tell your stay was very pleasant. Hope to see you again in the near future.

"Best Western Inn of the Ozarks"

5
18/04/2016

Best Western Inn of the Ozarks is my favorite motel. I feel like it is truly my home away from home! The staff is so very, very helpful, kind and considerate. They always go the extra mile to ensure all guests receive excellent service.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad to hear you enjoyed your stay and will return again. We look forward to your next trip. Thank you,

"Clean, professional, priced right and secure."

5
17/04/2016

There's a secure place to keep trailers in the back, and an easy loop to get there. The rooms were clean, the grounds were beautiful and the MILES OF ROADS to explore were superb. I'd return in a heartbeat.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your business and staying at the Best Western Inn of the Ozarks. We appreciate you.

"Your Eureka Springs Destination Hotel"

5
15/04/2016

I've been visiting Eureka Springs for over 20 years. While I've tried a couple other hotels, this is the only one I stay. Accommodating staff, on the historic trolley route, great food and amenities. Clean, comfortable, pleasant.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your very nice review. See you on your next trip.

"Very nice rooms and excellent food in restaurant"

4
11/04/2016

Room was nice & clean - WIFI worked great. Attached restaurant was excellent for breakfast, lunch &/or dinner. Requested cot was ready & waiting for us upon arrival too. :-) We will be staying there again - no doubt.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. See you on your next trip to Eureka Springs, AR.

"Just remodeled"

4
05/04/2016

We checked into this hotel at 10:00 PM and were told we were receiving an upgrade to a room with a balcony. We thought this was great - until we walked into the room. The beds were completely bare; no bed skirt, sheets, nothing! There was carpet fluff on the floor from new carpet installation and the shower curtain was not hung. Upon going back to the front desk, we were informed that there was no other room available unless we took a smoking room. So, with sheets in hand, we went back to the room to make the beds and make due. The girl at the desk was very sweet and accommodating - I believe her name was Ginny. She felt terrible about the mistake and said she would speak to management in the morning and they would make good on the room. They did. Management called at 9:00 AM and told us they would comp the room for that night. They said the room shouldn't have been released as it was still under maintenance. We stayed there the next night and housekeeping had made up the room to perfection. My only complaint is the lack of mirrors. The only mirror in the room is the bathroom mirror so no full length to see how your whole body. Great pillow top beds!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Again, apologies for the room not being prepared for our guest. I am glad to hear our manager accommodated you for your stay with us. Hope to see you again in the future.

"Nice and Quiet"

5
04/04/2016

I enjoyed my stay at this hotel. There was some renovation going on and there were store rooms and renovating rooms open that made it look a little junky on the spa level of building c but it was quiet and my room was recently renovated and very nice. The staff were friendly and helpful.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you were happy with your stay and hope to see you again in the future.

"Family Vacation"

5
30/03/2016

Everything was great. When you are traveling with 10 people and five are kids it can be hectic, but the staff made it very easy to check in and check out. They played in the game room with putt-putt golf. They put our rooms right next to each other.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We appreciate you staying at the Best Western Inn of the Ozarks and look forward to your return.

"Really Great Stay!"

4
24/03/2016

My husband and I really enjoyed our stay at the Best Western Inn of the Ozarks this past weekend. The rooms were very clean and well-kept and very nice and spacious. The hotel is a little older but it really was a nice property and the staff were amazing! I will definitely stay there again! I also wanted to note that the restaurant had really good food for a hotel-based restaurant.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We appreciate you staying at the Best Western Inn of the Ozarks. We are glad you plan on returning in the future. We appreciate your business.

"Great"

5
22/03/2016

Very clean rooms for reasonable price. We were very pleased. We ended up needing to stay the night because a fog had come in and the Intrigue Theater show let out at 10:30pm. Instead of risking driving at night in the fog we booked a room at Best Western Inn of the Ozarks. The front desk person was very courteous and quickly gave us a room without much wait time. Soon we were in a comfortable room, sleeping soundly. Thanks!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy you enjoyed your stay and hope to see you again real soon.

"Great value!"

5
21/03/2016

Friendly, knowledgeable staff. Great property for families with children to visit in the summer - beautiful pool area joins a game area with putt putt, arcades, ping pong, etc. Perfect place for kids and parents to relax! The king bedroom suite we stayed in was large, clean and updated. It even had a balcony overlooking the wooded hillside. Highly recommend this great value!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and your very nice review of our property. See you again on your next trip.

"Wow!"

5
21/03/2016

Charming Victorian Town nestled in the beautiful Ozark Mountains,,,,and the BEST EVER blueberry muffins at Myrtie Maes restaurant at the Best Western Inn of the Ozarks...worth our 500 mile round trip!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your business and staying at the Best Western Inn of the Ozarks. We do appreciate your review and hope to see you again in the near future.

"Great room for a great rate"

5
21/03/2016

Friendly attentive staff. Clean well maintained rooms. Well maintained property. Nice location. Easy to get around Eureka Springs from the hotel. Myrtie Mae's is an above average hotel restaurant. Fried chicken is the specialty. Got to try it.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Your review was delightful and hope to see you again real soon.

"This is THE place to stay!"

5
21/03/2016

We had a wonderful stay at this hotel! The staff makes you feel like family. The room is clean and quaintly, but modernly decorated. The amenities are wonderful! The restaurant has great food and a wonderful staff. This location also has a pool, miniature golf, ping-pong, pool table, basketball court and the proximity to downtown is fantastic! When we go to Eureka Springs, this will alaways be the place we stay!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We appreciate you staying at the Best Western Inn of the Ozarks and your very nice review of our property. See you on your next trip through.

"Good place"

4
18/03/2016

The hotel itself is great for the area, I am just partial to Holiday Inn and Holiday Inn Express. I was in for a wedding and everyone stayed close together. The reception was held at the same location and that made the stay way more convenient. The town of Eureka Springs is quaint and unique, so I thoroughly enjoyed the location as opposed to the historic downtown area.

"Relaxing"

4
18/03/2016

It was my birthday, and I just needed a small get-a-way from life at a fair price. This was it. It was so quiet and relaxing, and it was even a fairly busy weekend. Myrtie Mays was delicious! So thanks for the peaceful birthday get-a-way from life. I was greatful, and I miss it already.

"Excellent "

5
14/03/2016

This was our third or fourth time at this BW. Very welcoming. Comfortable nicely decorated rooms. Good wifi. Exceptional on site restaurant with reasonably priced food and great service. Short drive to attractions. Well cared for property.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you chose the Best Western Inn of the Ozarks to stay at. Thank you for your business. We are happy to hear you enjoyed your stay by your very nice review. Hope to see you again in the near future.

"friendly and wonderful"

5
14/03/2016

Checked in and went to room and it was newly remodeled, even had the new carpet smell...had a wonderful time even though we were there for a EMS Conference, still had time to relax and watch television and it was quirt, not alot of noise from other rooms

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at Best Western Inn of the Ozarks. Also, for your very nice review. We are happy your stay was pleasant. Hope to see you again real soon.

"Friendliest Staff and Clean Rooms"

4
07/03/2016

All our girls getaways to Eureka are spent at Inn of the Ozarks, It's in a great location with a beautiful pool, hot tub and game room. The staff has always been helpful and genuinely friendly. Clean rooms and Myrtie Mae's is quite good for breakfast to start your day!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at Best Western Inn of the Ozarks. We are glad you enjoyed your stay and hope to see you again in the near future.

"Didn't even stay!!!"

1
06/03/2016

We stay in eureka 4 days a weeks because we are from out of town and you husband is l working construction in the area. I went in to ask what a weekly rate would be and the man refused me, began talking to me like I was a homeless person saying how they didn't do weekly rates or monthlys. I'll just keep my business elsewhere

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are sorry for the misunderstanding. However, we have a convention center on our property, that keeps us full most of the time so we can not offer weekly or monthly rates. We could accommodate you at times on a 4 night stay if we have opening and could offer the lowest price during that time that we could do. Again, we do apologize for any misunderstanding.

"Best Place to stay in Eureka Springs Ark."

5
16/02/2016

Best place to stay, convent, clean, large rooms, friendly staff, lots of parking, great restaurant, front door trolley service, game rooms, cable TV, Internet, every thing you need at your finger tips.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your very nice review of the Best Western Inn of the Ozarks and for staying with us. Hope to see you again in the near future.

"This is a great place to stay.."

4
08/02/2016

This is a very clean motel, with a very nice staff... It's very well located, and a great hot tub, the pool looks great for summer, but it was closed on our trip.. The bad thing I could say about this place, is the Coke machine was out of order,..

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope to see you again real soon.

"Comfy and welcoming"

5
06/02/2016

Good beds and pillows, fine restaurant, convenient location in the beautiful Ozarks. Great for a short getaway, but it would also be fine for a longer stay. The staff is so welcoming. Definitely would stay here on another trip.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you found your stay all you expected and even more. See you again on your next trip.

"week end trip"

5
01/02/2016

very enjoyable even in the winter. cozy, large room with wonderful restaurant near. always feel welcome and are never ready to leave. we will be there again at least four more times this year along with friends and family members.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and your very nice review. We will look forward to seeing you with your friends and family on your future visits you have planned.

"trip"

5
01/02/2016

we love it everyone is kind and helpful we stay here every year in January and love the quite and calmness in the winter. there is a lot to do in eureka springs, even though it is winter. we don't have a dog but if we did, it would be welcomed here, too.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We appreciate you staying at the Best Western Inn of the Ozarks and you always returning to our property. We look forward to folks like you coming each year.

"Eureka Springs, AK"

5
30/01/2016

Eureka Springs is always beautiful and a fun place to visit. We have rug hooking camp every year, and a big part of the trip is the hotel (great service, happy servers, good food, etc.}. They are obviously happy to see us. You can be sure that I will return.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We absolutely enjoy your rug hooking group that comes to see us every year. Thank you so much for your nice review and we will see you next year here at the Best Western Inn of the Ozarks.

"Excellent facility, service and value"

5
24/01/2016

Tour the Crescent but stay at the Best Western Inn of the Ozarks. Large clean rooms with quality furnishing! Excellent staff and good onsite restaurant. I've stayed at a lot of BWs. This was the best ever and better than most other hotels I've ever staed in. Excellent value all round.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you so much for staying at the Best Western Inn of the Ozarks. We are glad you found our hotel very accommodating and gave us such a nice review. Hope to see you again in the near future.

"Comfy and Clean, Great Price"

4
05/01/2016

Friendly front desk even at 11pm. Pet friendly. Bed was so comfy I asked about it at the desk. We don't really go for frills, and didn't eat at the restaurant, but as a stopping over point it was just what we needed.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We look forward to folks like you staying at our hotel. See you next trip.

"Enjoyable Stay"

4
31/12/2015

Accommodations were nice and clean. Staff was friendly and accommodating. Great value and location. Would definitely recommend to friends/family and would definitely stay again. Convenient to everything in Eureka Springs.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed your stay and look forward to your return.

"Arkahperd Convention 2015"

5
07/12/2015

Best Western provided us with yet another great convention location. Great food, service and up to date rooms that were very spacious and clean. Can't wait to bring our grand kids back this summer to enjoy the pool and recreation area.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you very much for such a nice review and we are happy you are looking forward to bringing family back. Thank you again for staying at the Best Western Inn of the Ozarks in Eureka Springs, AR.

"Good Place to Stay"

3
07/12/2015

Beds were great - very comfortable! Room had a musty smell but was not too bad. Heating unit was loud, but was acceptable. Slept very well - had an end room that was extremely quite other that the noise from the heating unit.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We hope to see you again in the future.

"Nice place, good value!"

4
02/12/2015

The room was good size and clean. The noise, even though we were facing the highway, was not bad at any time. Our stay was too brief so I never go the chance to try Myrtie May's but that will be a must do on my next visit!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy you found your stay very pleasant with us and plan to return again. Your right, Myrtie Mae's is a must, so be sure to visit on your next trip.

"Love the bed"

5
24/11/2015

Bed is amazing - super soft. Staff were friendly. Was only there for one night, but no real problems. It was really cold in my room -- the heat had not been turned on before I arrived, but it didn't take but just a minute to heat up. Would stay again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are glad you enjoyed our beds and hope to see you again soon.

"Great Stay"

4
22/11/2015

Over all great experience. Comfortable bed. Quality food from the restaurant. Staff was very accommodating. Our two small dogs were allowed to stay for a very manageable fee compared to other hotels. Would stay again.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your nice review of our property. We look forward to your next trip.

"Great hotel"

5
15/11/2015

The hotel and hotel staff were very helpful and accommodating. The room was very clean, nice decor and comfortable. The restaurant was another story. The food was horrible. I ordered the fried chicken and it was served raw. There was a puddle of blood where it was sitting on the plate. Had to wait a long time to finally see our waitress to show her the raw chicken. The cook sent her back to our table to tell me or was bone marrow. Bone marrow does not cause a puddle of blood on the plate. The manager took the chicken off of my bill but made sure to charge for the salad bar!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks we appreciate your business.

"Great Place"

5
13/11/2015

Front desk staff friendly, efficient and helpful with directions Restaurant waitress was Rhonda--they should clone her or have her train every waitress in America--outgoing personality, efficent in taking order and delivering food. Great timing on asking if any additional needs. Room was large and clean,bed was comfortable, wifi worked. Would recommend to any of our friends and relatives to stay there.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you so much for your nice review of our property. We appreciate you staying at the Best Western Inn of the Ozarks. See you on your next trip.

"November 2015"

5
10/11/2015

Awesome hotel, service and cleanliness. I just wish the rooms were attached to the conference center. I had some pretty bad weather and stayed at the conference center to avoid the rain instead of returning to our room.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks we do appreciate your business. Hope to see you again on your next trip to Eureka Springs, AR.

"Inn of Ozarks"

3
09/11/2015

I'd recommend this hotel but it wasn't anything out of the ordinary either. I was disappointed with no responses availed to me or my g/f when we attempted to contact the front office re: check out policies and such. I'm always baffled when NO one answers the phone during peak or standard business hours.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Hope you give us another try on your next trip to Eureka Springs, AR.

"Vacation"

4
09/11/2015

The restaurant is so over priced and serving size is not only small, but extremely small. I will not eat there again. 31 dollars for 4 pieces of pie about 3 inches by 2 inches, 4 sides of ice cream, about two table spoons and 4 drinks. Very disappointed. They did not give us a menu for the desserts just told us what they had, I now see why. I felt like I was ripped off by the restaurant. The rest of the hotel was awesome!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"Eureka Foliage"

5
09/11/2015

The stay was wonderful, the motel has large spacious rooms, he staff are helpful. The restaurant food is very good and reasonable priced, try the veggie hash browns, a meal in it self. The location is close to all venues and the staff will give good directions. The foliage was spectacular in every direction and plan on returning next year.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your very nice review of our property. We will look forward to your trip next year.

"great nights rest"

5
09/11/2015

I recently spent the night there with a group of co-workers. The reservation was easy. The rooms big and roomy with a really comfortable bed. The restaurant was exceptional and very affordable. Trolly stops on the property to take you downtown. I will definitely go back.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for such a nice review of our property at the Best Western Inn of the Ozarks. We look forward to your next trip to Eureka Springs, AR.

"Great stay"

5
07/11/2015

Hotel was clean, staff was helpful and friendly. The views around the hotel were very pretty and peaceful. The hotel is located close to downtown and the shoppes. I ate at the restaurant 3 times and food was excellent each time.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We appreciate your business and glad you enjoyed your stay and our accommodations.

"Acceptable, but Not Exceptional"

3
03/11/2015

The desk clerks and other staff are excellent. Unfortunately, when I booked the room, all they had was a smoking room. It stunk. Beds were too firm. If you're less than about 5'6" tall, you won't like the sink. Way too high. If you're a big person, the bathroom was like bathing in a phone booth. No microwave or refrigerator in the room. Bath amenities minimal. Restaurant on the property, but no free breakfast, discount or voucher. The place is clean and well kempt. It is a good motel considering this is a small resort town of about 2,000 people.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"Excellent halloween night stay"

5
02/11/2015

We were very happy with our room. It was large, very clean, great beds, nice balcony and very quiet. I liked the bathroom arrangement as there was no huge mirror on the room wall, where someone in the room can see your reflection while in the bathroom. Liked sink area separate from toilet and shower. Good water pressure. Will definitely stay there again and recommend to others!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
We are glad you enjoyed your stay at Best Western Inn of the Ozarks. See you on your next trip.

"Western Inn Eureka Spring, AR"

5
02/11/2015

Restaurant is known for their excellent breakfast and it was delicious. The lunch buffet was fresh and had many choices It is possible to order from the menu as well. The staff was friendly and efficient. The check in and check out was simple and quick.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your business and staying at the Best Western Inn of the Ozarks and eating at Myrtie Mae's Cafe. We hope to see you again real soon.

"Great place to stay"

5
31/10/2015

Whenever my husband, daughter, other family and I spend the night in Eureka Springs, we always stay at the Inn of the Ozarks- good room, staff, restaurant. Best yet, we can walk all over Eureka from this hotel. The location is great!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your very nice review. We are happy to hear you have become a regular at our hotel. We appreciate your business.

"Best Western Inn of the Ozarks"

5
30/10/2015

Had a wonderful stay here at the end of October. Our room was very comfortable and well-furnished; our view out the window and off the balcony/walkway was a wooded area, very quiet and relaxing (we even saw a few deer sauntering by. Very enjoyable!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at Best Western Inn of the Ozarks. Hope to see you on your next trip.

"Great place to stay"

5
26/10/2015

The Arkansas Mini Cooper Club holds their annual event at this hotel. We've stayed here in the same room for five years. Staff and management are wonderful! They really go all out to make your stay and event go smoothly!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We are happy you have become one of our regulars when you come to Eureka Springs, AR. We do appreciate your business.

"Great Convention Center"

5
26/10/2015

Minis in the Ozarks holds their event here yearly and we have a great time. The meals are excellent in the convention center and the staff just does a great job. The whole is staff is accomodating and friendly. Even the outside maintenance staff give you a friendly hello as you pass them. The rooms are always clean, adequate water pressure and always hot water. The beds are comfortable, wi-fi was good and a pretty woodsy view off the balcony. The attached cafe has great food and service as well. We'll see you again next year! There is no elevator so if you need a ground floor, make sure you tell them. There are only 2 floors.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your very nice review and for staying at the Best Western Inn of the Ozarks. We certainly will look forward to your return next year.

"Nice room, BUT WIFI weak and super small hot tub"

2
26/10/2015

Nice room, but I'm not there for just the room. I paid more to have more. The Wifi is very weak/slow and hot tub is great if you only have 4 people in your group. Water temp was also very low. Jets move water but not to the level I'd want for any real help to my back. I have stayed at other hotels in the area for less money and had better tubs and wifi. Guess I'll go back to the other hotels next year.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"not worth the money"

1
26/10/2015

only good thing about this hotel is the cleaning people were nice and the rooms were clean, other than that nothing was good. no breakfast, hot tub cold, slow check in, no fridge in room unless you want to pay extra. way over priced stay. would not recommend!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business.

"Lost a potential long term guest"

1
23/10/2015

I travel very often for work. The hotel where I stay is determined by where the meeting is being held, but as an employee we get to make the final determination. Places like Eureka Springs where hotels are in abundance please avoid this location. Other options are better trust me. I booked my arrangements months ahead of time and I was unable to get a non smoking room. The staff failed to accommodate me. Please avoid.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We hope you will give us another try in the future. Your problem has been addressed to the front desk.

"Great place to stay."

5
23/10/2015

We enjoyed our stay of four nights. It is an extremely clean hotel with a very friendly staff of individuals who are always ready to assist you. It is located at a very convenient intersection allowing you a short distance to most attractions. The restaurant is outstanding and is frequented many of the locals.

"Nice rooms"

4
19/10/2015

We stayed in 2 adjoining rooms. We were happy with our rooms. Beds were comfortable. The only thing I thought was odd is only one little bottle of shampoo/conditioner. The rooms were 2 queen beds each room and 5 people. We managed. Overall, we were quite happy. And the restaurant was great. It was quite busy but they did an excellent job keeping up .

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks, and for your nice review. We are glad you were pleased and hope to see you on your next trip.

"Awesome Place, Staff and Destination"

5
15/10/2015

Wonderful place to stay. Everyone was nice and friendly. The food, staff and value was great at Myrtie Mae's. We came for a wedding we will return to explore the area. It was beautiful and lots to do. The bed was plenty hard. They need to get better mattresses. Not that bad but need replacement with better.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"Thank You!!!"

5
15/10/2015

We did not stay in this hotel, but stopped yesterday on our way out of Eureka Springs to have breakfast, and I desperately, needed to print something to take with us for the trip home, the staff was so friendly, and told me to just use the guests' computer and printer! I tried to pay for the 3 copies and they wouldn't accept the payment, saying it was their pleasure to assist me. I really appreciate such awesome customer service, even for a non-customer!! As, a side note, the breakfast was delicious, as was our lunch there the day before!!!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for stopping by and having Breakfast at Myrtie Mae's Cafe. We are glad you enjoyed your meal and the hospitality. We will see you on your next trip through our beautiful little town snuggled in the Ozark Mountains, Eureka Springs, AR

"Nice room for the price (very clean) with on-site restaurant"

4
15/10/2015

The room was very clean and it had a nice fragrance. The bed was comfy, everything worked, plus the balcony (which overlooked a wooded area) was a nice amenity for those who wanted to smoke . It did not have a microwave or refrigerator; but, their on-site restaurant, Myrtie Mae's Cafe, was very convenient and served an excellent breakfast at reasonable prices. The front desk did a good job of recommending other eating places which we enjoyed.

Wanda L, Public Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks and for your very nice review. We are happy to hear you were so pleased with our property and hope to see you again in the near future.

"Best place to stay in Eureka Springs"

4
14/10/2015

The best hotel choice in Eureka Springs. Good location, clean rooms, great restaurant, and affordable prices! In the summer they play a movie by the pool. This hotel is a great getaway for couples and families.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. Also, we thank you for your very nice review. Hope to see you again real soon.

"It was ok..no other options"

3
07/10/2015

Staff was wonderful! The place was ok, it smelled funny, bed was not too comfy, couldn't get internet to work and HUGE spiders! This is an old town and you can tell b/c there are not alot of choices for places to stay. SO considering the options this is probably the better of all the others. Cost was ok. What makes this place good it they have a covered area out back that our teenager LOVED it had a little putt-putt area, ping-pong tables, pool tables, air hockey & skee-ball. The pool looked nice, too cold for us to swim. The view is great, beautiful.... but just be prepared this town is old so not much on entertainment or food.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"Fall getaway"

3
07/10/2015

Hotel was very clean. The room was exceptionally light making it difficult to sleep. We cut our trip short due to the difficulty sleeping in the room which was lighted excessively from a balcony light. The room was also quite noisy. The people at the hotel were freindly and very pleasant.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. We do appreciate your business. Remember on your next trip if you are not happy with the room you have you can call the front desk and they will move you if we other rooms available. Again, thank you for your stay.

"Service this time was poot"

3
02/10/2015

This is our 3rd trip to BB&BBQ not toe toon several other stays at this location. The service was not great to say the least. Shirley was the only face I recognized this time. She is wonderful! The restaurant is still amazing!!!!!! I would hope management coaches the staff to common decency regardless of who they are dealing with. We are Diamond Elite with this chain, meaning we stay with them more than a lot. I expected more.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks.

"Great place"

4
02/10/2015

We stayed here with our 3 year old granddaughter, a very family friendly place. The rooms are spacious and clean, lots of parking and you're not too far away from everything. Staff was welcoming and helpful!

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for staying at the Best Western Inn of the Ozarks. See you on your next trip to Eureka Springs, AR.

"9/28/2015 2pm"

5
28/09/2015

excellent place to stay, Staff was OUTSTANDING !!!! I am a motorcycle rider with THE AMERICAN LEGION RIDERS POST 554 IN League City Tx. We were involved in a motorcycle crash 12 miles away from the hotel to check in. My wife and I were transported by ambulance to a hospital in Bentonville Ar. The rest of our group made it to the hotel and checked in and when they told them what had happened they allowed them to check us in as well and even moved our room to a downstairs room instead of the second floor so we did not have to climb stairs when we got out of the Hospital. Everyone was outstanding and very professional. They showed so much love and concern for both me and my wife. It was like we were family. This Best Western Inn of the Ozarks, Eureka Springs deserve a big Bonus and congratulations from corporate office for everything they did for us. I will be back to them and stay there every time I come to Eureka Springs Thank You so much Tom and Karen

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you Tom and Karen for your excellent review of the Best Western Inn of the Ozarks. We are so thankful that you both are well and was able to finish your stay with us. We hope your trip next year will be much more pleasant and look forward to seeing you all. Thank you for becoming part of the family at Best Western Inn of the Ozarks.

"Motorcycle Trip to Eureka Springs"

4
26/09/2015

We chose the Best Western Inn of the Ozarks to meet up with friends. They brought their motorcycles on trailers so we needed a hotel with a large parking lot. This was the perfect place: easy access to the main road on our bikes, plenty of parking, an on site restaurant and amazing pool area. They also have a game room. Lots of space to relax after a day of riding. The rooms were large and very clean. Staff friendly and prices competitive.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review for the Best Western Inn of the Ozarks. We are happy that you found your stay accommodating and relaxing. We look forward to your next trip.

"Clean and great location"

5
25/09/2015

You will be happy with the cleanliness of this hotel. The staff was very friendly. The grounds were clean and the hotel was kept up. We were especially happy with the fact that they provided us a smoking room. It did not smell like smoke when we went in. And that was nice because even though we smoke, there is nothing worse then getting a smoking room and the stench of stall smoke. But it smelled refreshing and clean. We were not impressed with the restaurant. We went in for breakfast and after standing for several minutes to be seated we decided to leave due to service issues. They do not offer a free breakfast with the room. That is the only downside to the hotel.

Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review
Thank you for your nice review and for staying at the Best Western Inn of the Ozarks. We appreciate your business.