Best Western Hotel Rama Inn,  Ephrata

4.0/5  - based on 201 guest reviews.
1818 Basin Street SW, 98823-2100, Ephrata, United States - See map
+1 509 754 7111 +1 509 754 7171



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> Room 1

1 adult


Hotel advantages

  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
TripAdvisor Traveler Rating
based on 201 traveler reviews
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Welcome to Best Western Rama Inn! Guests come from around the world to explore the beauty of Grand Coule Dam, just minutes away from our comfortable Ephrata hotel. However, others are here for a fantastic concert at the Gorge Amphitheater. From Sun Lakes to days-long music festivals, there's something for everyone near our Ephrata hotel. Whether you prefer recreation in the great outdoors or relaxing and listening to your favorite band, why not stay in luxury at the same time? Enjoy clean, comfortable spacious rooms and luxury bedding at our property. Our indoor pool is a haven after a long day of sunbathing or adventure. A good value is promised to all guests at our Ephrata hotel. With friendly staff and a reputation for cleanliness, we know that our guests deserve the best while traveling. Our location as the only hotel in Ephrata is what brings many guests to us. The Basin Summer Sound Festival is legendary, and fans come from near and far to enjoy it. Others are here for water recreation and the incredible hiking trails along the Columbia River Gorge. Fishing, hunting and outdoor recreation are a way of life near our Ephrata hotel. As the county seat, the only courthouse within 100 miles is here, too. Recently renovated, staying at our Ephrata hotel is a real treat after a day of exploration. With an easy check-in process, guests enjoy all the comforts of home. Indulge in a free deluxe breakfast that includes delicious waffles, fresh fruits and pastries, a variety of cereal and yogurt, and complete the meal with juice or 100% Arabica coffee. Business travelers with Grant County Authorities, the Department of Fish and Wildlife, and service men and women in the region for training count on us to provide them with the quiet, clean accommodations they deserve. Book your next stay at Best Western Rama Inn for outdoor fun and adventure! Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 201 guest reviews
Certificate of Excellence
Business Business 57
Couples Couples 39
Family Family 60
Friends getaway Friends getaway 33
Solo travel Solo travel 6
Sleep Quality
Best Western Rama Inn,Ephrata
  • 5
    « trip »

    Nice room, easy check in and out. I have stayed here before. It has always been nice. Good rate. The rooms have always been clean . Breakfast was nice. It is close to my work and easy to get back to the main highway.

    « Great Stay »

    We have stayed here several times and found the hotel very clean and the staff very friendly. Best hotel in Ephrata. Rooms are roomy and comfortable. Check in and out was efficient and the WiFi worked great.

    « Best hotel in Euphrata »

    We stay here annually with a large group. This hotel always has the cleanest, most comfortable rooms. A great breakfast is included every morning. It always amazes me how friendly and happy the staff seem here.

    « Best in the area »

    It's a nice hotel in a small town without a lot of new business construction. I've stayed at a few other hotels in the area and this is way above the rest. Fast internet, clean newer rooms with coffee maker, micro and refer. Quite. The thing I was most impressed with was something you almost only see in small town business. Sincere friendliness. Always saying hello, asking if you need anything and I will say the one thing that stood out was as I was checking out at 3:30 am I had mentioned to the young lady I had to drive an hour to the airport to catch an early flight. Unprompted she got me a Togo coffee and a pastry for my trip as the free breakfast room didn't open until 6am. That was very appreciated on my drive thru the beautiful farm land of eastern Washington that early morning and for that reason alone i will stay at this hotel my next trip to that area. Thanks for the great service. 4/26/2018

    « Seen better, seen worse »

    There's not much at all in this area so this is probably the best you're getting. They were unable to attach my rewards points at check in, and I had to follow up with a different employee at check out who was able to take care of it. Breakfast was actually pretty good. The ice bucket was across the hall from my room so ice noise and conversations were heard pretty late into the evening. I'd stay here again if I had to, but I wouldn't seek it out.

    « Pleasantly Surprised »

    My wife and I didn't have many expectations when visiting Ephrata. We were in town to visit family. Check in was fast, and the staff was friendly. Our room was clean, the bed was comfortable, and the swimming pool was just the right temperature. Breakfast was about par for the course when it comes to an included breakfast. I had no complaints. The Best Western was also located in a fairly good spot down the road from where we were meeting with family for a birthday party. That worked out great for us!

    « Great place for a Canadian Snowbird to stop on way home from US »

    Very clean well kept property - obviously the owners take pride in the property. Rooms are very comfortable - bed comfortable, great shower. The breakfast was very good. First time at this property and will stop here again.

    « Great stay, again! »

    Hotel was clean and bed very comfortable. Check in and check out was easy. I've stayed in a few Ephrata hotels and this the best one for sure. Breakfast included is adequate. I didn't use the pool or sauna but it looked nice.

    « Great Room & Breakfast »

    This is a very nice hotel with a nice friendly staff with one of the best morning free breakfast i have had in any hotel and will plan to stop there again soon.Staff gave me great advice for a local restaurant for dinner .

    « Best hotel in Ephrata bar none! »

    If you haven't been to Ephrata, it's a small town that hasn't grown much over the years. The Best Western Rama Inn is the most modern business in town and the by far, the best hotel to stay at. The staff are very nice and the rooms were very nice, modern and clean! We will definitely stay there again.

  • 3
    « Best Western »

    Tis is a small hotel in an even smaller town, The room was nice and the pool was good as well. Everything seemed to work as it should. There were no troubles with this stay. The snow outside was fitting for the time of year and it brought a beauty to the landscape surrounding the hotel property.

    « A great stop half-way through our trip »

    This was a clean, friendly, comfortable hotel with all the amenities we needed. They earned our business by being welcoming to our dog! The long hours for the pool was great! The breakfast was clean and complete! The rooms were well organized, allowing 4 + the dog to get around well. I hope they move to a softer bed style. (if you like Firm you will LOVE this place!!) We will be back

    « Best Western does nice job. »

    Nice quiet motel, good value, no competition in this small town. Enjoyed the staff and cleanliness of rooms and lobby areas. Fresh cookies were appreciated late at night! Pretty good breakfast, too. We have family in the area and stay here when we need lodging.

    « Decent hotel for the price »

    if you are headed to Leavenworth this is not terribly far and great price ..decent stay, good breakfast, not too far from Ellensburg and Leavenworth..service was a little below par, great breakfast though

    « Nice hotel with outstanding service! »

    Clean, quiet, comfortable and a nice breakfast. In room keurig machine, refrigerator and micro if needed. A popular stop for workers in the central WA area. Indoor pool (heated) and a spa available. Ephrata has some good restaurants as well so this is a good stop if traveling through or hanging out in the area for a while.

    « Ephrata »

    If you have to stay in Ephrata WA this is the ONLY place to stay?? the pool spa and sauna were a welcome sight after traveling 5 hrs in our car! Our room was very comfortable but I should have brought my own pillow

    « Road trip »

    Very pleased with this place Just stopped in on our way to Las Vegas after a bad day on the road This was great nice and clean good service and nice pool and great little pub next door great bar food and cold beers What more do you need ??

    « Overall vey clean and friendly staff »

    I would definitely stay here again as beautiful friendly girls with positive attitudes and a very clean hotel. Easy access overall great job accept the few things I addressed about updating a few things and tv's with quality of cable services. Internet seemed to always work and no problems there.

    « Pleasantly surprised! »

    I wish all small town hotels were as nice as this one. After a few bad experiences with small town hotels, my expectations were low, but I was pleasantly surprised. It was very nice and well maintained. The staff was very friendly and the breakfast was better than I expected. I held back one star because there was no outlet for my phone charger next to the bed. My whole life is on my phone, so I don't like to have to get up and walk across the room to check a message in the middle of the night. The other minor quibble is that they built it right next to the railroad tracks, so if you are a light sleeper, like me, you are gonna get woke up when a train goes by. It happened twice that I remember. Other than that it a very good choice if you are in Ephrata and I'd certainly stay there again.

    « Very comfy and outstanding customer service »

    I was completely impressed with the rooms, staff and breakfast. I think every staff member that I pasted was friendly and greeted me. Very impressed. The breakfast had some great options and was clean and everything was fresh and very tasty.

  • 5
    « Hidden Gem in Ephrata! »

    Have been staying here for years during our fly fishing trips and can't beat the deal or the hotel. Recommend this place to all my friends due to the free breakfast, comfortable beds, pool and hot tub.

    « Clean & Friendly »

    My experience start to finish was great. Friendly staff over the phone and in person. Very nice rooms and common areas. Treat bag for myself and my dog upon check-in. I would stay here again. I do wish that the cost of the rooms were just a little cheaper.

    « Pricey but all you got »

    Only decent hotel if you want to be in town Ephrata, which I did. It's a pretty standard higher end hotel. Our main issue was it was a tad pricey and that we were not able to use the pool or hot tub due to kids clogging it constantly. An "adults only" time for the pool/hot tub would have increased my satisfaction with my stay significantly as my elderly mom was with me and was very disappointed to not get to sit in the hot tub. Overall, you get what you pay for and I am sure I will be back as I go into town regularly.

    « Best place in Ephrata »

    I was on my business trip in Ephrata and I stayed in Best Western, Rama Inn. Employees was so friendly, I enjoyed my stay and breakfast in the morning had good variety of food and internet connection was excellent and i was be able to finish my work.

    « A comfortable mid-size hotel in the heart of fruit country »

    This facility was clean with a large swimming pool. Rooms come fully equipped with a microwave, guest laundry room, and a large fridge. The hotel is located on the main road. check-in was smooth and fast.

    « Should be a plus »

    The Best Western Rama inn is excellent and provides a 'plus' experience even though it is not classified as one. Very pet friendly. Pool is large. Definitely would stay there again when in the Ephrata area.

    « Pleasant Hotel »

    My wife and I were pleasantly surprised with our stay here. The staff were very welcoming and pleasant from the front desk to housekeeping and grounds people. Room was just right and the breakfast was just right with a combination of cold and hot food that didn't taste like cardboard. Fully recommend this property if you are in the area.

    « Inconveniently located out of town »

    This is a standard BW with no distinguishing characteristics. Unfortunately, it is located on the south edge of town with no acceptable restaurant choices nearby. (There is a honky-tonk bar with bar food next door at a gas station. All male clientele and not a good place for families. This required us to jump back on motorcycles in our "civies".

    « Great amenities & perfect spot to stay close to the Gorge »

    Comfy King bed, indoor pool, full breakfast. There was a passing train that periodically passes by outside but we didn't hear the noise from our room once. We drove from Seattle and opted to get a room at the Best Western rather than drive back after seeing a concert at the Gorge. So glad we did. Very comfortable nice room with A/C, pool, spa. I was surprised how nice the breakfast was. Two types of eggs, biscuits with sausage gravy, waffles, cereal options, yogurt, juice & more!!! Great value.

    « Great value and best place to stay in Ephrata »

    We only stay at this hotel when in Ephrata because it is the best place in that small town. The room is just fine and the bed was just like we like it. The only drawback is that the sink is in the main room not with the toilet. Org wise everything was just as we expected for a good value hotel.

  • 5
    « Great Staff! Comfy Room! »

    Everyone is very friendly. They get very busy and they work very hard, so just be patient. They go over and above. We did have a maintenance issue and were inconvenienced and the management made it right! Much appreciated! Next trip to the Gorge, this is the right place to stay! Thanks so much!

    « Broken pool »

    This stay would have been perfect if the pool and hot tub were working. I was in town for one night just for a funeral and decided to pay $45.00 more just to have the pool and hot tub for the kids, however they did not tell me the pool and hot tub were closed for the night due to some rainstorm the night before until after I paid and asked when the pool closed. The stay was still nice, beds were comfortable, and breakfast was good but I could have paid $45.00 less and stayed at another hotel with no pool. I just wished they had told me before hand so I could make that decision.

    « Best quality hotel in Ephrata »

    Best Western in Ephrata is a very nice hotel with all the amenities I have come to expect with this brand. Breakfast had a full range of options including waffles and fresh fruit. Our king bed was very comfortable and the room was clean. They even had an elevator to access the second floor. Perhaps the only negative would be the train tracks running behind the hotel that might create a problem for light sleepers as several trains did pass by.

    « Terrible beds. »

    Beds need replaced. Breakfast was cold. Powder eggs,, place needs Corporate Inspection. Hot tub &pool inoperable ,, in door pool ect. Check in staff very attentive, makes sure your on latest rewards program ,,

    « "BEST-Western!!" »

    To put a specific name to "an employee" is non existant due to the fact ALL were above and beyond.... as always! This BW has always proven to be there in many times of spur of the moment issues, with open arms and hospitality above any. The rooms are always clean smelling fresh and designed neutral to all. When I wake my back feels great on the mattresses and the pillows keep me from the morning neck strain that brings on headaches. The breakfast is nicely done and presented very good to all, even at busy times with multiple people...keeping the "flow" regulated thru the lay out of the breakfast so as to not make one feel rushed. At any given time passing thru the hallways, staff (even doing their daily obligations) would inquire to assist along with kindhearted smiles. I whole heartedly recommend this business that treats all like family to everyone I can reach out too!! This BW reaches out as "family" to all who are fortunate enough to stay! Im truly Blessed!!~~

    « Had problems but staff was excellent »

    Pool needed repairs during stay but staff was very helpful. Others in our party had problems that were Members of our group has problems which the staff addressed promptly and we were compensated for no pool access on the second day of our trip after calling the manager the next day.

    « Small Town Wonder »

    We stopped here for one night and we were very pleasantly surprised. Very nice hotel for a chain hotel. The desk staff was very pleasant and friendly. Clean room. Well lit parking. But the best part was the nice breakfast room. I've gotten to where I don't expect much from the chain hotel breakfasts with the cramped spaces and limited food selections, but this was an exception. The room was large, very clean, and staffed with a very nice lady who was making sure everything was just right. The food selection was very good with hot food, cereals, waffles, biscuits, danish, fruits, juices, yogurt, etc. Excellent value.

    « Great place to stay »

    I recently stayed at the BW in Ephrata during a family reunion, which was held in their meeting room. All staff I interacted with were wonderfully helpful and friendly. I have stayed here in the past and will do so again, it is a well-maintained, up to date facility.

    « My stay »

    The pool and the breakfast were the favorites The room was relaxing and very clean. Great place for families the staff was always smiling and very helpful. Definitely recommend this place to others for a stay.

    « Great Stay in Ephrata! »

    Well appointed room with a Keurig, small fridge, microwave, good wifi and a comfy bed! Really good breakfast includes waffles and biscuits and gravy. Hotel décor updated- love the carpets. Unexpectedly nice stay in a small town!

  • 5
    « Last minute stay »

    We checked in late in the evening around 10pm. Found the staff to be very friendly and helpful in finding discounts to apply to our room fee. Also was the only place that had a room available at the last minute in the area. Other hotels nearby were very small in size and were sold out.

    « Unhepful staff, amenities not working »

    Paid extra for a suite with an in room jacuzzi. The water never got hot and we couldnt use it. I told the lady at the front desk at checkout and she didn't apologize or try to ammend the situation at all. Terrible customer service.

    « Very Very Nice »

    This has been a very nice stay. From what I needed I am very happy with this stay. The people that helped me were very nice and helped when i needed help they were so very courteous. The rooms are very clean. There are other questions I think should be asked but I admit it would have to be a persons preference on where things are.

    « Great hotel in Ephrata, WA »

    Ephrata is an out of the way town in eastern Washington. I wasn't expecting to find this modern, very clean hotel with all the usual and expected amenities. Room was very nice, very clean, and very quiet. We were very pleased with our stay, and I would definitely recommend this hotel for its location, cleanliness and comfort, as well as the very friendly and helpful staff.

    « Nice Place to Stay »

    After a bad experience at the Liberty Lake location over the 4th of July weekend, this location was a pleasant surprise. My son and I shared a king room. We were there for the Babe Ruth state playoffs. Room was relatively large and comfortable. Very clean and up-to-date. My only complaint was the bed which felt like sleeping on a sheet of plywood. At one point, I reached down and touched the mattress to determine if there was actually any padding... For a moment, I thought we might be sleeping on the box spring. Others in our group did not have a similar experience with their beds. Our room was 225 for those interested... Breakfast was great. Especially the eggs with salsa and cheese folded in. Unfortunately for the boys, the pool had been drained prior to our arrival. Overall a great experience and recommended.

    « Horrible Just Horrible! »

    A very poor stay! Although the staff was cordial they were absolutely unresponsive! On returning to the hotel after a wedding we found the hotel doors, although card keyed, locked. As the hotel's parking lot is located at the opposite end of the building this required about a hundred yard walk from where we parked to the lobby and then a walk back down to our room at the other end of the building near where we parked. On noting this to the evening staff I got more or less "This is the way it is." As walking is painful for me I found this take it or leave it attitude poor at best. Sunday morning we went down to breakfast at 9 AM only to find no food, not even scraps. It was obvious that they had started shutting down around 8:30 AM. The person running the breakfast (and the front desk) told us breakfast closed at 9 AM. However we were told when we checked in that breakfast closed at 9:30 AM. Subsequently three or four other families who were traveling with small children were also told the same thing. Even though we all voiced the same concern the person running the breakfast just smiled as she continued to shut everything down. It was very obvious that she didn't give a d*** about the hotel's guests. I would avoid this hotel at all costs. It is obvious by their egregious behavior that their guest's comfort is not a priority to them.

    « Best Experience »

    I've been staying at various hotels and so far staying at Best Western was the best experience thus far. It was a fast check-in and speedy check-out. I'm definitely going to be using Best Western hotels again for my future stays.

    « Great service and great people! Loved the weekend stay! »

    Forgot the girls name but she was blond and had a feather tattoo on her forearm. Her and the other stuff made this stay great. The staff at night were also friendly and very helpful! There was someone around at all times to help out, really cool!

    « Go Best Western!! »

    The staff was friendly and helpful; the rooms were nicely appointed and spotless and everything functioned well; the pool area was clean and tidy; the rooms were quiet. I liked that you could open the windows for fresh air and the sheets were unscented. There is also plenty of light where you need it - a rare thing in motels.

    « Bacon at Breakfast »

    Solid Best Western local.When in Ephrata, I'd be surprised if there's a more comfortable/polite hotel. Slept well on rear facing side. Either I showered too late (9am+) or couldn't operate lever precisely enough to get a really warm shower. Best Western Breakfast Report: Above average on a whole. Breakfast Manager was very attentive. No Melon but there is BACON! Actual Bacon strips cooked nicely-Redeemed everything.

  • 2
    « No pool , I should have been told at check in that the pool area and jacuzzi was out of order, before I checked in. »

    I think we were away all the time but I love them just because of the amp a theater also the lady did not know if the pool and jacuzzi where not working before we checked in and paid this ridiculous price.

    « Clean & Comfortable book early »

    This is the cleanest and most comfortable place to stay in the area. It fills up fast for good reason so book early. The breakfast is about on par with most options and the beds are firm. The staff are very friendly and pleasant.

    « Very good rooms and great service »

    Part of a fishing trip, we stayed here for 4 nights in early May. The hotel was really much better than we expected, the rooms were large (we had a double queen bed room) there was a sitting area, the vanity was a good size and the bathroom was fine. The hotel staff were very helpful and pleasant, also a good "included" breakfast that started service at 6am, so we could fill up before our fishing day. We also had a fridge in the room for our beverages.

    « Quality Service Every Time »

    The hotel is clean and has most amenities yet the service is excellent. Each time I call to get a reservation they are helpful and never mess anything up. They are pleasant upon arrival and for anything you may need. My last trip to this location was the sixth in the last year and I continue to stay at that location rather.

    « Decent but nothing great »

    It was a decent hotel, with average food and rooms. We had a suite with a jacuzzi tub, but the tub was dirty and the toilet only worked about 50% of the time. Front desk however, made up for the room problems. They were both very nice and helpful.

    « Friendly Staff! »

    The staff here are great. They are very welcoming and helpful. I walked into my room and was surprised at how nice the room smelled. My room was clean and well stocked. Had everything I needed for a quick overnight work trip.

    « Amazing Staff! »

    When you are stopping over at a small town, you just don't really expect to find such an amazing hotel. The Staff was super and went above the call on a few questions we had. The room was super clean, and the breakfast area was clean and kept replenished with whatever food ran out. Again, the staff was super friendly and just cheered up your morning! Don't think we will be ever coming back thru this way again, but would highly recommend it if you find yourself here!

    « Clean, comfortable, quiet »

    Very nice hotel. Best in this small town. We had one of the pet friendly rooms and I appreciated the easy access for walking the dog. Good breakfast. Very friendly staff. I have never been disappointed at a Best Western.

    « Lovely stay »

    Will stay in the feature and recommend to all friends and family this was this most enjoyably night I've had in a while it was very peaceful my family enjoyed our stay and were very relaxed and at ease

    « Pleasant Stay, Comfortable »

    The room was spacious, comfortably furnished, nicely appointed with up-to-date flat-screen television, microwave, refrigerator, granite countertops, good lighting, and nice linens. The bathroom is smallish, but adequate. As others point out, there is a main line train track very close to the hotel. Light sleepers might be bothered by noise. Otherwise, I found the property quite in a second floor room. The breakfast room seemed a little small for this size of property, but was also never crowded. The offerings are standard mid-range hotel with make-your-own waffles, buffet service eggs, sausage, cereals, biscuits & gravy, fruits, limited pastries, yogurt, juices, coffee, tea, milk, etc.

  • 3
    « best western »

    Stayed For A Volleyball Tournament. Super loud highly used train tracks a couple hundred feet from hotel ( not good for someone who has insomnia). Pool and hot tub closed for renovations and no discount offered FOR that ( I'm sure total cost is increased because they normally offer this ) or they could inform you of this when you make reservations

    « Best Choice in Ephrata »

    When traveling to Ephrata, in the past, we have stayed in surrounding towns, assuming that Ephrata did not have a "nice' choice. We tried the Rama Inn on this trip and was extremely happy ... we will now stay here every time we come we visit.

    « work »

    nice place to stay ...if they can keep the hot tub running.I drive for a living and , when I get to the motel the first thing I want is a good soak . unfortunately the last three times I've been there It's been on the fritz.

    « Great Place to stay in Central Eastern Washington »

    Have stayed here on numerous occasions when traveling to Eastern WA. Always clean and comfortable. Relatively close to Grand Collee Dam, Moses Lake, Quincy and Soap Lake. 2 story, really clean rooms! (Good job Heather!!! ??)

    « Best hotel in Ephrata »

    Of all the hotels in the very small town of Ephrata the best western is the only hotel i will stay in. Great breakfast, friendly staff, hot tub, and pool. Very well kept and clean The rates are reasonable and it is close to many lakes, hiking trails, and outdoor fun. Only 20 minutes to Moses Lake

    « nice stay »

    great hotel, would stay again. Had a nice pool area. Rooms where clean and was not noisey at all. I would stay again. Breast fast was not bad. Had a lot of tea options for me. You could get the tea all day long, this was a bonus for me.

    « Always a Great Stay at the BW »

    Rooms are clean, beds are comfy and staff is exceptional in service, friendliness, and overall helpful in every way. I would certainly recommend to anyone traveling to or through Ephrata WA to stay at the Best Western

    « Clean, Comfortable, Not bad for the price. »

    Stayed in the new section on the far end of the hotel. Very clean, comfortable stay. Decent pool but no workout facility. There is an option to check out a key for an Anytime Fitness gym two or three miles down the road, though. Breakfast wasn't bad. Pretty much what you might expect for free/complimentary, maybe a little better. Noticed some footsteps/door closures from second floor, otherwise fairly quiet. Good TV channel line up. Pleasant stay overall.

    « Sleeping Ephrata, Washington »

    The check-in was rushed though we were the only people in the "Lobby". The person at the desk dumped a bunch a useless info on us. We would have caught it but her tongue stud got in the way. Didn't matter. The room had a toxic smell to it so we had air on right away to try to get rid of it, that didn't work. The bed was okay, the plumbing worked and the water was hot. The trains didn't wake us up. The breakfast looked pretty So So, so we passed on everything. Just a pretty run of the mill BW. As good as it's going to get in Ephrata and would stay again if the need came up. If this is the improved version of this hotel it must have been pretty bad before.

    « Greatly improved! »

    I stayed here a year ago and was very disappointed in the cleanliness of the room and how much it smelled of cigarettes. The changes in the last year have completely turned the hotel around! My room was very clean and well-kept, and smelled fresh. I would not hesitate to stay here again or to recommend that others do so.

  • 4
    « Ephrata Quick Trip »

    This Hotel was the nicest place I have stayed at in town. Great people working their, Comfortable, Nice Room, And the sound of trains. Loved it. Great B-Fast Buffet. Nice room with Fridge, Microwave, and every thing you need. I'll be back. Easy to find, and great parking.

    « Impeccable Service »

    Service was phenomenal along with the morning breakfast! The hotel is clean! I choose to stay away from the side of the hotel wing that does not have the railroad tracks. The train did go by multiple times when I was there but was before I went to bed at night. My stay has been four to five days at a time so I know this hotel well!

    « Best Western in Ephrata, Washington »

    We enjoyed our stay. Affordable. Would stay again! They allowed us to have our dog in the room. The beds were super comfy. Breakfast was not the greatest, but had good variety. Hot and fresh cookies were kept out with good selection of tea and coffee. Nice location!

    « I slept just fine »

    It was ok. Breakfast wasn't that great, but not completely awful. Can't really think of much else to say. I parked in the parking lot and my car still had all 4 wheels the next morning. That was cool. There was a bible in the night stand next to the bed, but not a Koran. That was kind of weird. Why a Christian bible but not a Koran? Got a problem with Islam?

    « Best Place to Stay In Ephrata »

    Ephrata does not have much choice in places to stay, but unless you want to stay in Moses Lake this is clearly the best place in town. The upkeep may not be 100% (carpet stains in the room, entrances other than the main one were not working) but the people are great. May be a little expensive for where it is but I would stay there again.

    « Beds were comfortable (2 rooms) »

    Breakfast was good, staff pleasant. Beds were very comfortable, fridge, micro, tiny coffee pot (NOT Keurig). If arriving early, you get what's available - so if a specific room was booked, don't arrive too early. We needed a first floor room close to lobby due to elderly family member having breathing difficulties. Arriving 2 hours early, the only available room was as far away as possible from lobby and on 2nd floor. Thankfully there was an elevator, but the walk was almost too much. Also thankful for air conditioner!

    « BEST Western hotel in Ephrata is the best choice. »

    Although I did find a few minor things, the Best Western is still my top pick. The rooms are spacious with new TVs, microwave, mini refrigerator, coffee makers, and nice work station. The Ac works great, its 82* at 9:30 pm and my room is cool. My minor complaints are as follows: There was a wad of chewing gum stuck on the top of my bed headboard. The carpet in my room has numerous stains, needs at the least cleaned. The king bed mattress is very hard for my old body. On a good note the desk people are wonderful, and even though I'm leaving before breakfast starts they offer you a breakfast to go bag. I would definitely stay here again!

    « Good Stay »

    A great stay for the price. Comfortable bed. The cleanliness could improve and the cable had no HD channels. The room served it's purpos. There wasn't many other options in Ephrata. This hotel is great for business, I wouldn't stay there for pleasure.

    « Clean, quiet, great continental breakfast »

    Clean hotel, staff know hospitality! The continental breakfast in the morning is excellent along with the staff working to keep all food filled up. My room was clean with refrigerator and microwave along with nice flat screen TV.

    « Good Stay and Clean »

    I had a very nice stay at the BW Rama Inn. My room was clean, the neighborhood is safe, nice room, clean sheets and a comfortable bed. All the equipment function as expected and free breakfast in the morning. They even have an indoor pool, hot tub and sauna!

  • 5
    « Sporting event »

    The hotel was more than accommodating to our Baseball group - top notch service from beginning to end! Despite changes, at the last minute - hotel was more than accommodating with a "can do" attitude. We will be back!

    « Never again »

    always stayed there 12 time a year. But I don't know what has happened but the room was terrible dirty will not stay there anymore. The price is terrible. People were nice but the room looked like it was never cleaned

    « Clean and affordable »

    Very clean and well decorated. Great morning breakfast that was well prepared and had a great selection. Beds were very comfortable. Very nice to get the military discount. We would definitely come stay again Thank you!

    « Wedding party »

    The stay was pleasant, staff helpful and rooms pretty clean. The one downside was that when making reservations only 1 person was able to help with group reservations. Which resulted in some confusion and frequent phone calls to confirm the reservation.

    « Nice Place »

    I have stayed in several best western properties and this is one of the nicer ones. Bed was too firm for us, but that's the only bad thing I can say. Don't know why I have to use 200 characters, let me say what I want and be done!

    « Rama Inn »

    very slow to check you in.House cleaners talk loudly when on the floor,lots of bumping and banging.Spa/pool always down or being repaired.never seem to remember to put my points on my member card even when giviin to them

    « the property »

    very nice, comfortable beds , breakfast good, nice pool, wth hot tub staff was nice, an helpful nice to have a elavador to go upstairs, Outside of motel wes clean, an attractive, nice patio to have a little bit of sun

    « A nice comfortable place to stay »

    We always choose this hotel when coming to Ephrata. The beds are comfortable and the room is clean and nicely decorated. The pool is kept comfortably warm and is very enjoyable to swim in. Breakfast always has hot items along with waffles. Plus coffee and other hot drinks are available all day. It costs a little more than other hotels in the area, but for the amount of time we spend there it is worth it to us.

    « Ephrata Best Western »

    Nice, clean, cheerful helpful staff. Hotel lobby remodel is nice. Room was very quite and even the AC was quite so was easy to sleep even with it on. Express check nice feature. Breakfast room is spacious with lots of tables. Have both WiFi and hard wire for computer which you don't see much anymore, and is nice to have if your computer WiFi is acting up. Convenience store and restaurants and bait and tackle shops near by

    « Above average clean hotel but »

    Above average hotel for cleanliness and service but a terrible continental breakfast. Very plain, very minimal. The usual bland continental breakfast. But there are enough options in the area to make up for it. From what I hear this is one of if not the nicest lodging in area

  • 4
    « Friendly and Added More Rooms »

    What a great Best Western!! All of the staff were friendly and helpful. Great, clean rooms. An inside pool for swimming. And a free breakfast that was really good. The staff were really customer service oriented. We will come here again.

    « Not what was promised, also »

    The unfortunate experience started at check in when our room was DOWNGRADED. I booked a king suite at Best Western's web site ( for two adults and two children. The site said the room sleeps four. We checked in, received our room assignment, and when we opened the door, it was a standard small room with two queen beds. I immediately went back to the front desk. She said she changed our room because the king suite doesn't sleep four and tried to blame the online error to a third party site, where I immediately corrected her and stated it was Best Western's site with the error. The worst part of her bait and switch was she tried to keep out rate at the higher king suite rate. While the hotel is fine (good beds, clean room, nice indoor pool) I will never stay here again because of the shady way they do business.

    « Not what was promised »

    The bill was totally messed up even after verifying a group rate at check in. Additional percentage for BW membership was not given, and the adjusted billing that they made still was over the quoted group rate. Bed was hard as the floor and fridge did not have a door on the freezer section freezing some fruit that we put in to keep cool.

    « Great place... »

    We have stayed here many times, and really enjoy our stay. Nice clean rooms, breakfast is good, people are wonderful. Apart from the railroad track just a stones throw away this is a nice place to stay. We always enjoy the swim pool and hot tub.

    « Great place to stay »

    We have stayed here often, love the place and the staff. The breakfast is nice, love the pool and hot tub. They are remodeling and the front looks wonderful. We always stay here when we go to Ephrata.

    « Suprisingly enjoyed it »

    When I drove up I wasn't expecting much. There was construction going on. But the staff was SO nice, the rooms were fine, beds comfortable. Good free breakfast. Easy parking. I would definitely stay there again.

    « Nowhere else to stay »

    I hope I don't need to return to this area and/or property. It's not that the hotel is that bad, but it needs much improvement. I am a BW Diamond member...I don't need a free upgrade to the nicest room in the property, but I expect more than being placed in a room right next to the bar and railroad tracks. To top it off, there were actually 2 dog biscuits, a beer bottle cap, and a old disposable coffee cup in my room upon check in. I have been here 5 nights and had the room serviced twice. I posted the photos of the trash day 1....guess what, the trash is still here. Gross.

    « Great Stay In Ephrata »

    I had to do long days of working often returned late into the night. The front Desk clerk always greeted my return with a warm cookie and a pleasant smile. The.Hotel and staff were excellent and caring. They provide me with a great stay during a tiring business trip

    « good for families and groups »

    a bunch of wedding attendees stayed here, we were all happy and content w the accommodations, we wished the breakfast ended a little later than 9 am as we had a late night the night before, the rest of the stay was pleasant and the kids had a ball in the pool and the adults had a good time visiting. The staff was pleasant and very accommodating , and let us in early which was very appreciative ! would stay here again , no problem.

    « Whirlpool Suite »

    Looking at the Best Western website while planning an overnight getaway for my wife and I. I came across the whirlpool suite option. For a few extra dollars it was money well spent. More than enough room for two in the tub and a little Mr. Bubble made it even more fun. Staff was great and hot breakfast was pretty good too.

  • 5
    « Ephrata trip »

    Good property. Side doors are disabled after 10 pm and you may have to may a fast dash to the lobby in the cold if you come in late. BNSF mainline is 100yards from this property but this applies to all motel properties in the town of Ephrata, WA

    « Our home away from Home »

    We have stayed at this property many times while visiting our children in Ephrata. It is a great location with a clean rooms and friendly staff. My only concern is that on the weekend the management do no honor military discounts, but the staff will go out of their way to ensure you get a great rate without it. Not happy with the management on that point, but the staff is great. Always a welcome smile at the desk.

    « Stuck in Ehprata »

    Our RV lost a wheel bearing and we ended up being towed to Ephrata for repairs. We chose the Best Western Rama Inn as it was the only hotel in town that offered an enclosed pool for our 6YO grandson. The rates were the highest in town but the hotel was very nice with a good breakfast service, clean rooms and a great pool as reported by our grandson. The hotel is located on the SW end of town so it's inconvenient to walk to restaurants. Also, it backs up to relatively busy RR tracks so expect some noise at any hour. It was not loud enough to wake us up but quite noticable.

    « clean and excellent place to stay »

    My husband and I usually stay at this hotel when we come to town. They are always pleasant. The rooms are always clean and tidy and they serve a good breakfast in the mornings and we love to use their swimming pool.

    « The Best Western with hard mattress »

    I have stayed at this establishment several times when I go to Ephrata, WA. The staff in this hotel is very nice and know their jobs very well. The rooms are always clean and this room is very quiet. Even with the train going by during the night, it's still quiet. Plus, they welcome pets. The ONLY problem I have with this hotel is, that both times I have stayed there, the bed was so hard, I had problems trying to sleep. So, next time I will bring a foam mattress to sleep on. Then it will be perfect.

    « Small town, great hotel »

    Hotel was a convenient location and easy to get to for the concert we enjoyed at The Gorge. Everyone was nice and very helpful if you needed. Rooms were great, spacious and easy to share with 4 adults. Didn't get to enjoy the pool but looked very clean and larger than some hotels I have stayed in.

    « Modern and clean »

    The staff is very friendly and courteous, the breakfast is great for being a free breakfast, close to town and the major Highways, comfortable mattress, clean carpet and clean bathroom. Nice little refrigerator in room, TV with satellite cable, lots of channels. Overall I would highly recommend this hotel

    « Very nice stay »

    Before arrival I reviewed the reviews like I always do. I was very pleased with my stay and would absolutely stay here over any other hotels in the area. The staff was very helpful, the pool and gym have late hours to accommodate those of us on business trips. I was extremely pleased and felt they are one of the friendliest hotels in the area.

    « Best Place in Ephrata »

    Spent 3 nights in this nice hotel. Room was clean, well appointed and a very comfortable bed. Daily free breakfast was very good. Not a lot of activities in the area but a lot of beautiful scenery in the area. Leavenworth WA is only an hour and twenty minutes away.

    « Bathroom smelled »

    Upon arrival the room seemed clean, but the bathroom had a strong urine smell. I wiped down the entire bathroom with Clorox wipes and left the fan going while we went out to dinner. The room still smelled upon our return. I complained to the front desk and the desk clerked came to the room and re-cleaned the bathroom, but it didn't resolve the smell. The only room left had been reserved for the Best Western Manager. I was told there was nothing else they could do to accommodate us and not even a discount was offered for our inconvenience [poor customer service]. We survived our one night, but will not be back.


Getting to the hotel ...

All directions
·From: Seattle Take exit 28 off I 90 interstate coming East, turn right at stop sign. Following 17 miles to Ephrata, Best Western Rama Inn is on right hand side of road as you inter town. ·From: Spokane From I 90 West take Hwy 17 at moses lake for 22 miles , enter into Ephrata, take right at light, then 4 blocks down the Best Western Rama Inn is on the left.

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