Best Western Plus Elmendorf Hotel,  Elmendorf

4.5/5  - based on 68 guest reviews.
20015 Eagle Ford Way, 78112, Elmendorf, United States - See map
+1 210 621 9436 +1 210 621 9446



Your room

> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
TripAdvisor Traveler Rating
based on 68 traveler reviews
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The Best Western Plus Elmendorf Hotel is conveniently located on Interstate 37 South and Anderson Loop 1604. Only minutes away from downtown San Antonio, which is home to the Alamo and the San Antonio Spurs. Whether your stay will be for business or pleasure, come experience all the comforts of home. Our friendly staff will check you into your room where you will find a comfortable bed with a pillow top mattress and luxurious linens. Relax while watching television on our 40-inch LED flat-panel HD televisions and with a variety of programming including over 30+ channels. Stay in touch with friends, family or business with our free wired and wireless high-speed Internet access. After a long day, unwind in our fitness center or take a leisurely dip in our outdoor pool. After a relaxing evening, wake up and start your day off right with our free full hot breakfast, featuring eggs, bacon, make your own waffles, oatmeal, pastries, breads with assorted juices and coffees. Our Elmendorf Hotel is near all major oil and gas companies as well as some of the most graceful people around. Fishing at Braunig Lake is definitely a must do for some pleasure. The Best Western Plus Elmendorf Hotel prides itself on its warm southern hospitality, and we invite you to come and experience this yourself.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 68 guest reviews
Certificate of Excellence
Business Business 21
Couples Couples 15
Family Family 24
Friends getaway Friends getaway 2
Solo travel Solo travel 4
Sleep Quality
Best Western Plus Elmendorf Hotel,Elmendorf
  • 5
    « love this place! »

    everything is great here. breakfast is awesome. room clean -- yep i checked the bed and the bathroom -- excellent my remote didn't work -- but the hotel staff came to the room and discovered a problem with the cable hook-up. they fixed it then and there. room is quiet . -- will stay here every time i come to San antonio! and would def recommend to others.

    « Great place to stay! »

    The clerk looked at my requests and actually filled them! I am impressed and glad that this hotel is available in a location that works for me and my job. Thank you Zeb I appreciate the job you do. I have stayed here many times and the service has been good and keeps getting better.

    « Great hotel! »

    Overnight stop. Great place to stay, very clean and staff was phenomenal! Would definitely stay here again when in the area. Only suggestion is wish they would serve breakfast until 10am. Would make it easier since we usually eat as we are leaving! But great hotel!!!

    « Recommendation confirmed »

    Friends we met in South Padre recommended this hotel when they heard we planned to get about this far on our first day's drive. Very nice decor, good breakfast and coffee. We stayed in a "wide" king room that was handicap accessible in order to get the rate my phone showed. Desk clerk helped find a solution Would stay here again.

    « Great Hotel That is Near San Antonio »

    I chose to stay here because it is south of San Antonio and I didn't want leave during morning rush hour. The hotel is near !-37 but is off the road enough that you don't hear the traffic. The hotel is like new and very nice. The desk clerks were all very helpful.The room was very clean and quite. The breakfast was excellent. The morning I was there they had Chorizo and Eggs scrambled together, as well as fried potatoes and bacon as sides. They had Waffles with three different kinds of syrup. The yogurt and oatmeal both had different things you could stir into them. you also had Continental breakfast items. The breakfast is great and the lady in charge of it kept the area clean well stocked all the time. I highly recommend this location.

    « Things to note and consider »

    Bes hotel in Elmendorff. The staff was very professional ! You won't find another hotel in Elmendorff with these services. Room looks and feels great compared to others. Great parking area too and proximity to highway. Also, conveniently located near food amenities.

    « Christmas Break Escape!!!!!! »

    My first time at this hotel and i enjoyed staying. Excellent hospitality and cleanliness. The room was very comfortable, the breakfast was good and everything was fresh. I will come over and over when I come visit my family and friends.

    « Great! »

    It was a great stay, worth the price which was not high at all. Good people and great atmosphere. Breakfast was delicious and provided us with cookies throughout the day with cucumber water. Lobby was great

    « Utilities didnt work properly »

    I had a very disappointing experience, arrived late to the hotel and could not report these problems because I had to hit the road in the early morning . No hot water, heater was not working properly and toilet did not flush

    « Family trip »

    Best western was good just the location was a hidden place but everything was good. My family like the breakfast and the room. I become a member just waiting for book my next trip for another opportunity

  • 1
    « Sons dorm room is cleaner »

    Hairs all over the restroom, scratchy linens, house keeping knocking on doors at 9am to collect towels ?in case anyone needs extras? but I asked for a blanket on Friday, Friday night, Saturday morning and evening and again on Sunday... never got one. This was for our daughters State Finals in soccer so I get it... your booked. But don't lie to me and tell me you will be right there with one, or give me a minute and I will call you to come back down, or let me get housekeeping... you have one job... customer service! Horrible beds and I was up all night. I would have rather stayed 35 minutes further away at the LaQuinta like we have across the country then to ever EVER subject my family to this again!

    « Best Best Western for Miles! »

    Exceptional Best Western!! In All aspects!!! Extremely clean, friendly and helpful staff, and the price was great for all amenities! The free breakfast was very impressive as well! We will most definitely stay here again whenever we are in the area and will (and already have) recommended this Best Western to others!

    « Recommend this place »

    Staff was very nice and helpful and attentiveness . Room was excellent cleanliness was extremely good. Housekeeping,Great job!!! I really do recommend this hotel and if you become a BW rewards member even great you star earning points towards your next promotion free nights..

    « Brand New, great service, very comfortable »

    I recently stayed at this BW Plus and I was very happy with my stay. From the moment I arrived, the check in employee was very professional and courteous. The room was immaculate and comfortable. The breakfast could use better selections but it was good for my needs. Overall, I definitely recommend staying here if you are in need of a hotel while visiting the San Antonio area.

    « Very clean and spacious! »

    Although it was a bit difficult to locate the hotel, I'm glad I chose this place to stay. The room was very spacious and extremely clean! Looked like we were the first to use the room, I highly recommend it and will definitely stay here again in the future.

    « Very nice!! »

    Absolutely only concern we had was difficulty need more signage visible once exiting off Interstate. Would recommend to others & will probably stay again next yr same time when we travel from MN to Rio Grande Valley

    « Nice hotel with efficient staff »

    We enjoyed our stay (one night, in town for family funeral). Staff was attentive and friendly. Service was efficient. Only issues were one bedside lamp was nonfunctional, and bathroom floor could have been cleaner.

    « Hurricane Escape »

    Loved our stay at this Best Western friendly staff, clean rooms, comfortable beds, WiFi I was great helped me alot for working online, the outside was very clean, helped alot during our stay also helped us with directions to a place we need information Thank You Very Much

    « Excellent value for money and great service quiet and beautiful location extremely friendly staff and close to all kind »

    Excellent value for money extremely friendly staff beautiful location quiet very close to all kind of day fast food restaurants convenience stores and truck stop, I have been traveling all over the world and is staying in the best hotels but this little hotel took my heart

    « Harvey »

    This hotel looks very nice but is lacking in the customer service area. I choose Best Western Plus because most of them are pretty nice have not been impressed last two visited to Best Western Pluses. I know things could be improved if manager was on site regularly never did see a manager.

  • 5
    « Happy we Found YOU »

    Great staff, helpful security person to find parking for large moving truck, warm and welcoming. Staff were responsive to advance calls and supportive during stay. We felt right at home, away from home. We are grateful we took the drive to find this hotel.

    « clean »

    hotel is very clean and beds very comfortable. Bathrooms clean and nice. Staff is very courteous and kind. Front staff is friendly and helpful. They have a security guard at night that walks around parking lot. He is very friendly and kind and professional.

    « A Short Drive from San Antonio »

    The hotel is about 15-20 minutes outside of SanAntonio in a small, quiet community. The hotel can be hard to find since the street is new and not in our GPS, but it was worth finding. The accommodations were clean and comfortable, the staff was friendly, and they served a great breakfast buffet. They even had shredded cheese to sprinkle on the scrambled eggs, which was a nice touch! We recommend this location if you like to stay a little out of town in a quieter setting.

    « Very good »

    It's a very good hotel within 30 miles of San Antonio. It's less expensive than hotels in downtown SA, but a lot cleaner and quieter. It's a 20 minute Uber ride to downtown - so if you jsut want to spend the night in a comfortable, quiet and clean location - this is the hotel for you :-)

    « Lacking cleanliness in the room »

    First it was difficult to find if you are not from Texas. It in the middle of nowhere. We have our own car and still got lost several times, several exits and going around in circles on freeway. Room looks clean upon checking in. But as you start lying on the bed you can see small smudges of eyeliner and make up. I ask for extra pillow and indeed there's that eyeliner skid again. It cant come from me bec i don't wear make up at all. There was small take away container at the bottom of the aircon. It was already there when we arrive. We left it there to see if housekeeping next day will pick it up BUT its still there when we return that night, and it stayed there until we checked out LoL. They don't clean the bathroom floors either so during out stay the water foot stains just stays in the bathroom and sink area the whole time. One time they left a plastic of trash on the carpet, in the middle of the room. Likes - Laundry in your own time is convenient for a fee of $2 per load (wash $2 + dryer $2). - Breakfast selection is decent with waffle maker (you make your own) bagels, bread, oatmeal, scrambled egg, sausage (same kind mc donalds serve on their sausage mc muffin). - Parking is free, in front of the premises. - Printing document is free, you do it on your own in the business center. - Lady at check in front desk is patient and helpful. - staff always smiling

    « Awesome Stay!! »

    This hotel is a little gem!! Stephanie and Mary were awesome. The rooms were big, clean, and super comfortable. We had no issues with anything. The breakfast was delicious!! The waffles are a must have!!! We will not stay anywhere else but this location from now on!! The military rates were great too!!

    « Perfect for us »

    Went to San Antonio for parents anniversary. Perfect price and location for what we were looking for. Quiet area off the busy road. The staff was extremely helpful an knowledgeable. The breakfast was ok. If back in the area will probably return.

    « Great Team Work »

    Outstanding personnel what a Great weekend. Will stay here again very soon! Thank's for making our stay complete. We could not have been closer to family than we were with you guys at BW. I will definitely tell all my family and friends how our stay was here with BW

    « Best Western Review »

    Great place to stay. The hotel was clean and felt new. The staff was very helpful and friendly. I appreciate how well they took care of us and our soccer team while we were there for a tournament. We ordered food in and ate in the lobby. We had plenty of room for the whole team plus all the parents. The only issue was that there are no places to eat close by, but I am sure that will change soon.

    « Avarage »

    Very nice quiet and clean really comfortable only front receptionist at morning weekend very rude no empathy or customer service and breakfast forget it .. no food ..!!! Guest making a line at lobby waiting on food and server not bring enough for all person waiting .. breakfast at this place very bad idea ..!!! And also please fix your survey it's very hard to summit

  • 5
    « Clean Hotel »

    The hotel was very clean! The housekeeping service was great! We did not have any problems the whole time that we were there. The breakfast area in the morning got a little messy, but with everyone fixing their breakfast in a buffet style setting, this was expected!

    « Perfect stay »

    Spent one night with son during soccer tournament. Close to fields,Mission City Soccer Complex. Super clean, spacious room. Would 100% recommend if passing thru. Sonic and Subway are close. Not too many "sit down" places to eat near hotel. Great hot breakfast in AM.

    « Right at home »

    Was very happy and very pleasant with the the hotel . The employees were very well educated and make you feel right at home . The rooms were very comfortable and organized . I Was very happy to stay with the family at a safe hotel .I and my family Was very happy and very pleasant with all the help that with need it .

    « Fantastic Stay »

    This is a place that the staff and the manager work very hard to make your stay a pleasant one. The facilities are excellent and well kept and breakfast is always good. Thank you to the staff, especially Mr. Patel with his assistance booking. And Mary for helping with any problems.

    « Just here for the night. »

    The hotel is new and very nice. Unfortunately my shower was disappointing. The water was not very warm. It is cold outside and I was looking forward to warming up with a hot shower. The beds were comfortable.

    « Best Western, Elmendorf,TX »

    Nice new hotel. Very quiet, pretty isolated, not much nearby other than a pilot and a BBQ place. Staff was great, room was clean. Don't stay in room 123 unless you get up early, its right next to kitchen so I was woken up by kitchen staff preparing breakfast at 6 am. Not the day of sleeping in I was hoping for. Other than that however it was a nice clean place to stay.

    « Fantastic Stay »

    As usual, the staff and location of this hotel make it a fantastic place to stay. Glad I found it. I stayed in different locations before and did not care for the amenities. (they were poor) This place is great. I will always stay here when I travel to this location.

    « Great Place to stay »

    I stay at this Hotel anytime I come into the area, the entire staff is very friendly, they always have a smile on there face and you can tell they really care about people which is really bard to find nowadays,

    « Depends what you want »

    I'll start by saying this is probably the best service I've ever had at a BW, or any chain hotel for that matter. It has no highway noise since it's away from the main road, though this also makes it a little hard to find (from 1604, take the road between Sonic and the Pilot Truck Stop). The room was spacious and clean, bed comfortable, and breakfast had a great selection of hot and cold options. The only downsides were a noisy AC unit and wifi so weak it was nonexistent. As I only needed a place to sleep this was a minimal problem for me, but could be a problem for others. I was on the 3rd/top floor which might have been the cause. It is also out of the way for exploring northern/central SA, resulting in about a 30-45 minute drive.

    « Fantastic Stay »

    The staff is fantastic at this place. After staying in other hotels I tried BW and was amazed. This is the only place I will stay in this area. The food was well prepared and there is no issue with parking or security.

  • 1
    « Sad time with sad service »

    We came out of state for a funeral called ahead to confirm special needs person said no problem. We get there as stated we wait 2 hours 2am to finally get our room no blankets, cold breakfast broken microwave, waffle maker and no compensation for the inconvenience. We were a sad family left with a sad situation.

    « Loved my stay! »

    I had a great stay in Elmendorf thanks to this hotel. The bed was comfy and the shower was perfect - great water pressure. I loved the breakfast. The staff made the stay though! When I was getting ready for a wedding I needed a sewing kit and April had just what I needed. She went the extra mile by helping me cut a string afterwards when I needed a scissor. Thanks for everything!

    « Two Separate 4-Day Stays in a month »

    Staff, breakfast, check-in and out, the room and everything about these two stays were consistently outstanding. You guys have a brand new hotel and that helps a lot but your attitude and friendliness goes a long way. Thanks for making both stays a pleasant experience!

    « Nice hotel just hidden hard to fine »

    The hotel was nice it a smaller hotel. Had no problems with the hotel it self. The rooms were nice and clean. It was quiet there is a lot people oil field worker's staying there. They were no problems. The hotel is hidden off some side street you have to make you GPS it. My only problem with the hotel is the street it is on the street has big potholes and big trucks park on both sides of the street so you have drive in the turn lane. There is a truck stop near by so I guess they park on street if there is no room. There is a few fastfood restaurants nearby. Other then that not a lot of choice for eating out in the area.

    « Family trip »

    Best hotel so far after visiting San Antonio for a few years now. Location to us was great, a little hidden but all we needed was right there close by. Price was great, staff was very good. Will definitely have this place in mind for our next trip.

    « Awesome Customer Service »

    Second time at this hotel. Had an issue earlier this year, and management resolved the issue promptly. Two rooms were booked, and both were very spacious, comfortable and clean. The breakfast selection is awesome, especially with the fact that they have two waffle makers which helps with the flow of the line. Customer service was amazing, especially from Vick P. Would definitely stay at this hotel again.

    « Exceptional Value »

    We discovered Best Western Plus last year while we were on vacation in CO and loved it. Your are our 1st choice now when we travel. Your people are friendly and helpful, your hotel is spotless, the rooms are comfortable, your breakfast is terrific and your rates are reasonable. You are a 5 star hotel at a 3 star price. What more could I want? Thank you.

    « Newer Hotel with great service »

    This is one of the best Best Westerns I have stayed at. The building is newer and very well kept. The staff was professional and friendly. A little hard to get to, but well worth it. Highly recommend this place, but when you get there ask for a room away from the ice machine.

    « Great Hotel »

    The housekeeping is awesome in coming in and cleaning your room. The pool is really nice, well stocked on the pool towels and super clean. Just Awesome all the way around! Stay you will not be DISAPPOINTED!

    « Amazing place! »

    We stayed here for a couple of days while our ac went out. The staff was amazing! Brenda and April went above and beyond to make sure our stay was great! They have a great breakfast selection and everyday was something different. Very quiet hotel and spacious rooms and bathrooms. Definitely one of the best hotels we've stayed at.

  • 5
    « Vacation »

    Had a very nice time here at Best Western Plus. April, the receptionist that checked us in, was very kind and helpful with our needs. She made us feel like we were at a place that felt like home. I would definitely come back and I recommend this place to anyone traveling through.

    « Fantasic place! »

    The staff is exceptional, the ammenities are of the highest quality and the hotel is quiet and extremely well kept. I will definately be staying here in the future. The location is easy to get in and out of.

    « Good clean and new »

    Large parking. Clean room. Hard to get but worth it. Good place to stop while traveling truck stop and Whataburger real close by for food and fuel. It is a plus BW so it has a elevator. The breakfast there is the standard hotel deal good coffee and juice. Staff was friendly.

    « Excellent To Perfection »

    This hotel is perfect in every way. From front desk greeting to final check out I was amazed at the perfection of this property. Friendly, helpful, informative staff, beyond excellent accommodations and at a price well below that of comparable hotels. The property is a bit 'hidden' but well worth the discovery.

    « WOW »

    Fairly new hotel...everything on point! Helpful, friendly staff. Food was good. Everything very clean and organized. Was recommended by the business I was visiting, and they were correct in how pleasant the hotel was.

    « Great hotel »

    We stayed at ths Best Western on Thursday, April 28. Our room was a 2 queen bed, accessible room on the third floor. The bathroom has plenty of grab bars, and a fold-down seat in the shower. Very quiet.... Never heard any noise or other guests in the hall. The room with the ice machine and soft drink machine is just a few doors down. There is a hot breakfast offered which is good. Staff is very helpful. We accidentally left an item in the room when we left and didn't realize it till we were well on our way down the road. Since we would not be going thru Elmendorf anytime soon, they offered to send the item to our home. The hotel is very near several restaurants fairly easy access off the freeway.

    « great customer service! »

    zoila at the front desk was wonderful in helping us find the hotel. its a little off the grid and siri got us lost on an abandoned forest road. i called the hotel and she was gracious and patient. it set the tone for the whole stay. nice, new, great beds, cant hear through the walls, excellent breakfast. would stay again. :)

    « Wedding Trip »

    We had a wedding to attend 10mi from the Hotel. We stayed one night and it was the perfect location for us. The check in person was super nice and helpful got us the extra bed we needed for our daughter. The breakfast was great even though we showed up late the lady provided everything we needed. The room was nice, comfortable beds. The kids also enjoyed the pool. It's a new hotel therefore things are nice.

    « Great Place and people »

    I don't remember her name but the girl that checked us in was awesome as was the on that checked us out. Everyone that we met that worked there were really great. You know when you travel as much as I do, you always find that one employee that is very disagreeable. This was a leisure trip and the staff at this hotel is truly one of the best that I have stayed with.

    « Best hotel BY FAR! »

    My husband and I went to SA looking to get away from our daily lives. We wanted adventure, yet to be alone. We found this beautiful hotel in Elmendorf, TX. It was about 15 minutes away from crazy downtown SA but still close enough to avoid long commutes. Upon entering the hotel we were greeted by front desk staff and, who I presume were, housekeepers. It was a pleasure staying at this beautiful hotel. Everything was perfect for us. If I ever find myself in SA again I will definitely come back without hesitation! Thank you for a great stay!

  • 2
    « Very disappointed »

    We booked the two rooms hoping to get them both in the same floor, they ended being next to each other. When I opened the room I thought someone was in the room because the sheets were in a position in the middle of the bed where it looked like someone was in it. There was a whataburger cup on the counter, used towels in the restroom floor, and paper in the toilet. We checked in after 8pm, a couple of hours after check in time. Either they didnt clean the room or someone was checked in to the same room. We spoke to the receptionist, (we showed her pictures of the room) who apologized, and gave us a room in a completely different floor. We then had to get our luggage and move it. We bought food before getting to the hotel which got cold by the time we got everything settled. We had an amazing day with the family and that experience just ruined the night.

    « No room service »

    The hotel room seems like it is in the middle of no where. We were there 2 night and we did not receive maid service at all. The hotel specified daily maid service but apparently it was a lie. The hotel room is every nice I guess because it is new so the real test would be if they can maintain it. The location is basically it a very isolated area but it about 20 min from down town and 10 min from major business and restaurants.

    « Could be excellent »

    This is a beautiful new property, very tastefully furnished, and for the most part very clean. Great breakfast variety. The staff is exceptional and very professional and friendly. The location is close to Brooks City Base, Downtown San Antonio and southeast outlying areas.

    « Excellent »

    We arrived around 5 pm we were greeted excellent and given all the information needed for our trip! The food was excellent and the room was excellent! I had forgot to pack a toothbrush and it was provided. I will be back and hope anyone traveling will do the same. Thank you to everyone Especially April she was extremely accommodating like a FIVE ST AR HOTEL!

    « Amazing place »

    The great customer service began as soon as I walked in. Front desk lady even went out of her way to help me plan out my family outing to san Antonio river walk. The lady cleaning my room over heard me say I was going to go swimming with my girls. When I walked into my room she had left me a cute towel structure and a note stating she had left us extra towels to go swimming so sweet?? the entire staff seemed happy to be there everyone was smiling and greeted us really well. They made us feel at home which is exactly what we need when we are on vacation. Breakfast was stocked and very good. Hotel wad well kept up an room was clean and kept up loved every aspect of my stay thank you so much for a wonderful stay best western ??

    « Wow »

    I stayed here for a couple of days and i loved it. .... Breakfast was great and had a good selection... The front desk clerk April was really nice and helpful during my stay. Definitely coming back soon.

    « Great place!! »

    This hotel is brand new so everything is clean and great. The breakfast was really good. We had the place to ourselves for breakfast. The staff was so friendly. I highly recommend staying here. Loved the fireplace as you walk in.

    « The best hotel around!! »

    Every time I stay I always enjoy it in here. They help accommodate breakfast to my schedule, and the staff is always helpful and courteous. Specially a very nice lady named April at the front desk takes care of any issue that my crew may have.

    « Great Hotel »

    This is a very, very nice hotel. My husband and I were amazed at how updated, impeccably clean, and inviting the hotel. The rooms are nice and big I will definitely be staying here again over the Days Inn.


Getting to the hotel ...

All directions
·From: Interstate 37 North. Take Interstate 37 South to Exit 125 (Anderson Loop 1604), keep left, make right at signal light, turn right at Eagle Ford Cmn and left at Eagle Ford Way to the Best Western Plus Elmendorf Hotel. ·From: Interstate 37 South. Take Interstate 37 North to Exit 125 (Anderson Loop 1604), make left at signal light, turn right at Eagle Ford Cmn and left at Eagle Ford Way to the Best Western Plus Elmendorf Hotel. ·From: Loop 1604 West. Head east on Anderson Loop 1604 and turn left at Eagle Ford Cmn and left at Eagle Ford Way to the Best Western Plus Elmendorf Hotel. ·From: Loop 1604 East. Head west on Anderson Loop 1604, go under Interstate 37 and turn right at Eagle Ford ...

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