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Best Western Hotel Eau Claire South, Eau Claire

3614 Gateway Drive, 54701-8186, Eau Claire, United States - See on a map
Best Western Eau Claire South - You can't miss our hotel with our bright new exterior! We hope to see you soon! The Best Western Eau Claire South is ideally located in the center of Eau Claire. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Best Western Eau Claire South! At our newly renovated hotel you will find a fresh modern design with many upgrades to ensure the most comfortable stay for business and leisure travelers. Our 58 room, non-smoking property, has been updated with new pillow top mattresses, 49-inch flat screen televisions and Keurig® coffee makers in each guest room. We offer pet-friendly rooms, onsite guest laundry, grab & go food market, meeting space and an onsite lounge. In addition to these improvements, we also offer the following complimentary amenities: Full hot breakfast buffet, free Fiber Optic high-speed Internet, 24/7 fitness and business centers, electric car charging station, cable television with premium movie channels and free parking! We are conveniently located just off I-94 and Highway 53, in the major shopping & restaurant district of Eau Claire and Oakwood is just a few blocks away. We are also within a 10 minute drive of many major businesses, hospitals and schools such as University of Wisconsin-Eau Claire, Mayo Clinic Health System, Menards Headquarters, Nestle, Phillips Plastics and more. Thank you for choosing Best Western Eau Claire South for all your travel needs!

Best Western

Hotel Eau Claire South

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 415 guest reviews
NOTE ISSUED
Excellent
237
Very Good
109
Average
32
Poor
20
Terrible
17
REFER TO NOTICE
Business Business
98
Couples Couples
53
Family Family
200
Friends getaway Friends getaway
37
Solo travel Solo travel
12
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"nice rooms"

5
User 13/09/2020

Rooms were really nice, stopped here on our way to North Dakota. Staff was friendly and helpful finding a good place to eat. Its close to everything so easy to find what we wanted to way. They also have a nice bar.

BW EC, General Manager at Best Western Eau Claire South, responded to this review
Hi Caleb, we are glad to hear you enjoyed your stay at our hotel and were able to check out our bar. We hope to see you again!!

"Ministry visit "

4
lindas926, Racine, Wisconsin 04/09/2020

Stayed here one night only- location in city near everything- newly remodeled inside rooms very clean - but no microwave in room - but you can use the one in lobby- breakfast was grab go style- staff was nice and TV had lot of channels available

BW EC, General Manager at Best Western Eau Claire South, responded to this review
Hello Linda, thank you for taking the time to write us a review. We are happy to hear you liked our remodeled rooms and found everything you needed. We hope to see you again!

"Super Clean"

5
User 18/08/2020

Really nice hotel, it was very clean, good sleep, just what we needed. Stopped here on our way to North Dakoda, will stop again. There were lot of restaurants near by and right off the interstate. looked like it was new hotel and they had a bar.

BW EC, General Manager at Best Western Eau Claire South, responded to this review
Hello Kyle, we are glad to hear you enjoyed your stay at our hotel and were able to find everything you needed. We hope your future travels bring you back to Eau Claire.

"Great place to stay"

5
Travelgde, Naperville, IL 15/08/2020

Clean, friendly, convenient, safe. My wife and I had wonderful time. My friends stayed at Marriott and it was worse. Such a great deal for money. Very quiet. Great shopping and restaurants. Will come back!

BW EC, General Manager at Best Western Eau Claire South, responded to this review
Thank you for taking the time to write an awesome review. We are glad to hear you enjoyed your stay at our hotel. Hope to see you again!!

"Lovely Room, Excellent Customer Service"

5
User 11/08/2020

We stayed twice at this Best Western. The room was very nice and we were upgraded to a wonderful suite the second time. Ryan, the front desk receptionist was so accommodating and friendly both times. Small but nice little pool and uncrowded.

BW EC, General Manager at Best Western Eau Claire South, responded to this review
Thank you for a wonderful review. Happy to hear you enjoyed your stay and our front desk was able to accommodate with everything you needed. We hope your future travels bring you back to Best Western Eau Claire South.

"One night stay/traveling through"

5
adalton75, Henderson, Kentucky 28/06/2020

What a pleasant surprise!!!This hotel is lovely. Super clean and friendly staff. Excellent value/above average stay for the price. Room had space enough for a twin air mattress. Lots of plug ins for family's devices to charge. Great location. Nice breakfast area. For our family of 5– it was great!!

Priyank Patel, General Manager at Best Western Eau Claire South, responded to this review
Thank you very much for taking the time to review our hotel. We are delighted to hear that you and your family found our newly remodeled hotel to be super clean, spacious rooms with plenty of outlets, friendly staff and great location. We hope to see you again!

"Poor working wi-fi, air conditioning and uncomfortable bed and pillows"

2
dannew692010, Marshfield, WI 07/06/2020

We stayed in a 2 queen room and we were very disappointed to see standard definition TV channels along with an air conditioning system that worked inconsistently. In addition, too firm uncomfortable bed and pillows. Lastly poor working wi-fi in room 308. Not hardly at all what we expected here.

Priyank Patel, General Manager at Best Western Eau Claire South, responded to this review
Thank you for taking the time to write us a review. We are saddened to hear about the issues you encountered with our WiFi, TV channels, air conditioning system, and found our beds and pillows to be too firm. Your feedback is highly important to us and will be forwarded to the hotel management for further betterment of our services. We hope for another opportunity to make a more favorable impression in the future.

"UWEC cancelled graduation weekend"

5
Lovstotravel, California 01/06/2020

My husband and I traveled to EC to celebrate our daughter's graduation even though the ceremony was cancelled. The hotel is newly renovated and has a breakfast room and full bar which were both closed due to Covid. We've stayed here in the past when it was another hotel. There's a Target right next door and several restaurants near by. It's also right next to the highway and easy to get to the various restaurants in EC.

Priyank Patel, General Manager at Best Western Eau Claire South, responded to this review
Hi, thank you for taking the time to rate and write us a review. We happy to hear you enjoyed your stay at our newly remodeled hotel located in city's prime restaurant and shopping center. We hope you see you soon to check out our full hot breakfast and new bar.

"Family visit - one night"

5
User 20/04/2020

We have stayed here previously and will certainly again in the future. Would recommend it for any purpose, if you are going to be in the area. Very clean rooms and lobby. Great breakfast. (No breakfast this time because of Covid19)

50148, General Manager at Best Western Eau Claire South, responded to this review
Thank you so much for your great review. We hope to see you and serve you our full hot breakfast during your next stay!

"Excellent"

5
User 19/04/2020

We stayed at the hotel in March, 2020. I am reposting my review as I don't see it on the Tripadvisor site. The hotel has been recently remodelled. The rooms are very nice and the beds are very comfortable. It was very clean and they have a nicely done new bar and large breakfast area. I was very impressed with the front desk clerk Priyank. He was extremely helpful and friendly. Would recommend staying here .

50148, General Manager at Best Western Eau Claire South, responded to this review
Thank you for taking the time to write us a review. We are glad that you enjoyed your stay at our newly remodeled hotel and found our staff to be friendly and helpful. We hope to see you again.

"One night stay on our way home from Florida"

5
Deborah S, Alberta, Canada 26/03/2020

The location of the hotel was very convenient & the staff was very friendly & helpful. The room was very clean & the bed was very comfortable. Although we couldn't have the usual hot breakfast due to the covid-19 pandemic, we were provided with a grab & go bag containing water, a muffin, cereal bar & fruit. We would recommend the Best Western Eau Claire South hotel to our friends & family.

50148, General Manager at Best Western Eau Claire South, responded to this review
Thank you so much for your review! We are thrilled to hear you enjoyed your stay at our hotel. We hope to see you again to check out our full hot breakfast.

"Clean and comfortable"

5
kymmrcway, Milwaukee, Wisconsin 19/02/2020

I travel to Minnesota a few times a year, with Eau Claire the halfway point. BW South, has become my favorite place to stay. Clean and comfortable. I haven't tried the breakfast, but will my next stay

"overnight stay"

5
KarynG181, Wausau, WI 17/02/2020

The facility is new and in excellent condition. Check in was fast, the room was very clean and well laid out. Beds were comfortable, and breakfast offered many options. There's no pool which is a plus in our case, because it meant no noisy sports team kids would be running up and down the halls at all hours of the night! Great location near shopping and restaurants, and just a short drive to UWEC.

BW50148, General Manager at Best Western Eau Claire South, responded to this review
Thank you so much for your great review! We are thrilled to hear you had such a wonderful stay. We hope to see you again soon!

"TV was not setup correctly,no bath heat"

2
User 09/02/2020

Picked because newer and clean;true but the tv was not setup correctly. The screen was set for wide screen so the words were cut off on edges ,poor quality definition on all channels .There was no heater in the bathroom . There was no coat rack near door;closet by window.The full breakfast was still a continental breakfast and even though we were getting food before 7 am the food trays were empty or almost. the one attendant brought only one item at a time to fill the warmer buffet.There was no microwave in the room we had on the second floor but there was an ice machine on that floor. However that was the only ice machine in a 3 story hotel. Noisey while trying to sleep ;could hear noise from above and hall . We had used an older Super8 a week ago in Eau claire which had better facilities for half the price. $102 as opted to $50. On Hotels .com page for this hotel the picture shows days inn over the entrance but website shows Best Western

BW50148, General Manager at Best Western Eau Claire South, responded to this review
I am so sorry to hear that we did not meet your expectations during your recent stay. I would be happy to discuss these issues further over the phone and offer some solutions. Please contact me at the hotel direct number. I look forward to resolving this with you! Amanda Nolan General Manager Best Western Eau Claire South

"Fantastic"

5
tatormae, Menomonie, Wisconsin 05/01/2020

I earned a free night at a Best Western so we stayed here. The hotel was freshly remodeled and it was beautiful. The room was super nice. The room had a Keurig and plenty of storage. I wish every hotel was this nice. They had a bar we didn't visit and breakfast.

BW50148, Manager at Best Western Eau Claire South, responded to this review
Thank you so much for your kind review! We are thrilled to hear that you enjoyed your stay and all of our new amenities. We hope to see you again at Best Western Eau Claire South!

"Great stay"

5
User 01/01/2020

Stopped in a snow storm. Enjoyed the stay. Very nice hotel. Nice bar area with snack type food which worked out well so we did not have to go out in the storm.very clean and comfortable. Would highly recommend this hotel.

BW50148, Manager at Best Western Eau Claire South, responded to this review
Thank you for your review! We are thrilled that you were able to find us in the storm and were comfortable and safe during your stay. We hope to see you again under better conditions!

"Very nice and very affordable"

5
User 31/12/2019

Nice clean place to stay, I recommend and would stay here again if I needed a hotel in the area. The guy at the front desk was very helpful, processed our AAA discount and gave us a better rate for the room that was shown on google.

BW50148, Manager at Best Western Eau Claire South, responded to this review
Thank you very much for your great review! I am happy to hear that our front desk staff was able to help you out and that you enjoyed your stay with us. We hope to see you again at Best Western Eau Claire South!

"Bring ear plugs & go out for breakfast"

2
User 29/12/2019

I am generally happy with Best Westerns. However, this hotel did not meet my expectations. Breakfast was sub-par: burnt scrambled eggs, stale donuts & bagels, mealy apples. Yuck. Also, bring a pair of earplugs if you want to get a good night's rest. There was apparently no sound-proofing included in the building. Beds & pillows were comfortable, though.

BW50148, General Manager at Best Western Eau Claire South, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If I can provide any assistance, please don't hesitate to contact me directly at 7158327289.

"FANTASTIC hotel experience!"

5
samnelson011, Webster, Wisconsin 15/12/2019

I have to admit this was probably the best hotel I have ever stayed in. The check in staff was very quick and polite, I didn't know my license plate number and they didn't make me go back outside like most places would have. Their were no problems with my key card unlike most hotels I have stayed in. The other guests were so friendly and outgoing, I had so many elevator doors held for me. Breakfast was amazing, nothing like normal continental breakfast. The fruit was so juicy and fresh and the eggs tasted so real. I am personally a vegetarian and I didn't feel at all like I was missing out. This hotel is so clean, I even looked to try and find something wrong with my room but it was perfect!! Their was so much room for parking as well. One of the best hotels I've stayed in!

BW50148, Manager at Best Western Eau Claire South, responded to this review
We are thrilled you enjoyed your stay with us! We are glad that you had a memorable stay and we hope to see you again soon. I also would like to add that our bar, The Gateway, located on the main level is now officially open. Thank you for sharing your experience with us!

"Great value, extremely clean and staff was wonderful"

5
User 20/11/2019

I stayed here for five days on business. The location was great just off the highway. The rooms have been recently remodeled and look very nice. The breakfast options were plentiful and the hours breakfast was available was very reasonable. What really made us hotel stand out was the staff. The front desk staff was very warm and welcoming. And the cleaning staff was absolutely top-notch. They noticed every single detail and made sure the room was sparkling clean every day. They even took all of my toiletry items that were strewn about the countertop and organized them nicely on a towel on the counter. I have not had such a good cleaning service since I stayed at the four seasons Definitely recommend!!

BW50148, Front Office Manager at Best Western Eau Claire South, responded to this review
Thank you for the amazing review! We are thrilled to hear that you enjoy your stay. We hope to see you back soon!

"Seminar Stay"

4
SandyH6661, Cumberland, United States 01/11/2019

My first stay at this particular Best Western which was recently converted from a Comfort Inn & Suites. Nice hotel, and I was upgraded from a Queen room to a King Suite that was very nice. Bed was very comfortable as I find with all Best Westerns. Did not have the breakfast but it looked like a nice variety as most are. I would stay here again!

BW50148, General Manager at Best Western Eau Claire South, responded to this review
Thank you for your review! We are so happy to hear that you like our new property! We hope to see you again soon.

"Wish I went somewhere else"

1
User 14/10/2019

Over priced weekend for group while work crew being comped room s was given price but when checking out there were more additional charges added. No ADA compliant rooms were available and as a disabled veteran was put on the third floor

"Cleanest hotel I've ever been to"

5
Gwen S, Dallas, Texas 09/10/2019

Super nice people at this recently remodeled hotel! Plentiful choices for breakfast, with convenient hours. Location is close to shopping and restaurants. Quiet rooms. It has to be the cleanest hotel I've ever stayed in. I hope they keep it up!

BW50148, Manager at Best Western Eau Claire South, responded to this review
Thank you so much for your great review! We pride ourselves on our cleanliness and I will be sure to pass along your comments to the rest of our staff. We hope to see you again at the Best Western Eau Claire South!

"Best Western in Best"

5
kathrynsV9864IU, Watersmeet, Michigan 16/09/2019

So clean, beautiful, and friendly personnel. Best Western makes you feel that your business is really appreciated and they're happy to se you. We will definitely choose Best Westerns for future travels.

BW50148, Manager at Best Western Eau Claire South, responded to this review
Thank you so very much for your great review! We can't wait to see you again!

"Excellent place to stay"

5
User 08/09/2019

Booked this hotel from the good reviews I read. Everything were true to the words. Very clean room and comfortable bed. The hotel provides complimentary breakfast and tea & coffee all day. Staff service & housekeeping are great. Location is great. Next to Target, Menard's and walking distance to Walgreens. There is also a Chinese restaurant next to it offering excellent range of buffet at only usd9.95. We stayed in this hotel twice and would definitely be staying here again for our next visit to Eau Claire.

BW50148, Manager at Best Western Eau Claire South, responded to this review
Thank you so much for your review of the Best Western Eau Claire South! We are so happy to hear that you enjoyed our breakfast and our staff. We pride ourselves in having the greatest staff around from our front desk to housekeeping! We can't wait to see you the next time you are in Eau Claire.

"Clean and comfortable "

5
ijr1505, Downers Grove, Illinois 09/08/2019

Driving between Chicago to Ely, we selected this hotel at random when we made our reservation and are so happy that we did. Due to unforeseen delays, we pulled in at 1:30 A.M. There is a security lock on the inside door, but the welcoming concierge appeared instantly to let us in when we picked picked up the receiver on the wall phone provided for that purpose. The hotel has very recently been renovated and is clean and inviting. Our room on the third floor was quiet and the beds with their new pillow top mattresses were so comfortable that we regretted having to check out early in order to reach our destination. This would have been the perfect place to sleep late! Complimentary breakfast is served between 6:00 A.M. and 10:00 A.M. Our was presided over by a hospitable cook who wished us safe travels as we left. We will definitely chose this hotel again on our future trips to the Boundary Waters Canoe Area

"Very clean and comfortable"

5
Norma V, Brandon, Canada 29/07/2019

I stayed on the third floor which was just renovated. The room was comfortable and tastefully decorated. Very clean. Brand new pillow-top beds. Conveniently located near I-94 and close to gas and shopping. Very friendly and helpful staff.

"Not a country inn and suites any more"

3
Camper00834495344, Kenosha, Wisconsin 07/07/2019

We booked a country inn and suites with a pool and a hot tub. When we arrived they had switched to a best western and removed the pool and hot tub. Everyone was very disappointed. At minimum some notification ahead of time would have been nice.

BW50148, Manager at Best Western Eau Claire South, responded to this review
We are so very sorry that you were not notified of our brand change and renovations including removal of the pool. We hope that you will give us another try when the renovations are fully completed!

"Do not go to this hotel"

1
jessscho, Woodbury, Minnesota 30/06/2019

Traveled here for a swim meet, and the hotel was extremely expensive for the quality. It was under construction, and was actually labeled as a Best Western, even though we booked under Country Inn and Suites. Restaurant/lounge area was completely closed due to construction, so breakfast was in a little nook in the corner, and the food was lacking in quality and variety. We were charged $190 per night, which is outrageous for the location and quality of hotel. Do not recommend.

RadissonHotelGroup, Customer Care at Best Western Eau Claire South, responded to this review
Thank you for posting a review. We are sorry to hear about the issues you've encountered at that time due to the hotel condition and that you did not find the food to your liking. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. We hope for another opportunity to make a more favorable impression in the future.

"Renovation stay"

2
Mary P, Tomah, WI, United States 28/06/2019

The hotel was under renovations. First floor had limited accessibility. Third floor completely shut off. From office area could not be entered from the front. The dust from the drywall and the sawing of the wood really bothers my sinuses. Reservation was made in February/March timeframe and there was not mention of renovations. The smell of work being done affected the breakfast area. Breakfast was taken to room to eat. Would not have made reservation at this location is I had known of renovations.

CountryInnEauClaire, Manager at Best Western Eau Claire South, responded to this review
Thank you for taking the time to complete your review. On behalf of our entire staff at Country Inn & Suites by Radisson, Eau Claire, WI we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Eau Claire, WI

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.