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Best Western Gwinnett Center Hotel, Duluth

4.5/5  - basé sur 402 notations.
3670 Shackleford Road, 30096-4546, Duluth, United States - See map

Gwinnett Center hotels are a favorite for business travelers who want to stay close to the popular event site, but also near great dining and shopping. Many travelers looking for hotels in Duluth, GA, are here for business. That's why a hotel near I-85 is ideal for easy commutes. The Gwinnett Center is only four miles away. Only 20 miles from downtown Atlanta, travelers can enjoy peace and quiet. There are three different shopping malls nearby, and one of them is the largest in the SE region. The Mall of Georgia is only 10 miles away, and a popular destination for business and leisure travelers alike. The Gwinnett Center is a regular site for youth conferences, religious conferences for all types of religions, tradeshows and corporate events, making this nearby Duluth, GA, hotel a favorite choice. Concerts are held at the arena year-round. Sporting events such as the PGA, NCAA, high school and youth tournaments also take place at the arena. Culture festivals attract travelers from around the world. This area is very diversified with many different cultures, but the City of Duluth in particular is known as -little Korea. Business travelers with NCR, AGCO, and Kia (Hyundai Corporation) especially enjoy the convenience of this Duluth hotel. Whether it's a meeting with Siemens, an event at Mitsubishi Electric, or a tradeshow with Rocktenn or Primerica, where you stay matters. With McKormics, Walmart®, and Kubota headquarters nearby, it's easy to take care of business before making room for leisure. Workers with EDT, Krispy Kreme, Canon and Deutz are regular guests at this expansive Duluth hotel. Visit Stone Mountain Park just 15 miles away, or check out an AAA Gwinnett Braves baseball game only 12 miles away. The Hudgens Center of Art is five miles from the hotel, while the Georgia Gwinnett College is just seven miles away and Gwinnett Tech College is 10 miles away. Book your room at the Best Western Gwinnett Center Hotel today and enjoy your stay.

Best Western

Gwinnett Center Hotel

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Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Public area air conditioned
    Public area air conditioned
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 404 guest reviews
NOTE ISSUED
Excellent
241
Very Good
100
Average
42
Poor
12
Terrible
9
REFER TO NOTICE
Business Business
107
Couples Couples
81
Family Family
150
Friends getaway Friends getaway
26
Solo travel Solo travel
24
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Just an OK hotel and experience."

3
12/07/2018

Most likely not to return. Chargers plugged into wall outlets would fall out, very loose. Bed was hard, pillows over stuffed. Furniture in need of repair, dresser drawers. TV slow in response to changing channels. Breakfast just “ok” we didn't eat there after first morning. Key cards locks took several attempts to trigger lock to open, very frustrating. Front desk gentleman was their saving grace. Probably one of the best I've ever experienced. Very kind, generous, attentive and professional! Without him I'd have given a 1 or 2 star rating.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear John We are so sorry that you weren't happy with our hotel. Please know that we have shared your review with our maintenance and housekeeping departments. Sincerely, Best Western Gwinnett Center Hotel

"Wow...just wow!"

1
10/07/2018

I don't have much to say, except that I will never stay there, and will gladly stay next door at the Sonesta. Their rooms may be stellar for all I know, but their customer service is without question, the worst I've encountered. Imagine having your reservation canceled due to an error in your card number, and not receiving any notification, then having their check-in staff say “It's not my problem. Next time have enough money on your card.” Lol! If that's not the most unprofessional thing to say, I don't know what is. I hate to say it, but the check-in person seemed visibly more ornery when she saw our race; I'll leave it at that. Stay here at your own risk. They are horribly unprofessional, and quite possibly much more than that.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Jeremy, We apologize to you if our clerk worded her encounter with you the way you have described. Indeed, that was not the way to respond. We just hope that you will read the other reviews below yours as to our guest service and professionalism and understand that as a VERY busy property, filling up almost daily, we cannot hold rooms out of our inventory, turning others away, when we KNOW that if the guest does not show up, that we will not be able to charge the card. We are sorry for the inconvenience of having to find another hotel and we hope that you were able to find other acommodations quickly. We wish you well in your future travels. Best Western Gwinnett Center Hotel

"Decent One-Night Hotel Stay"

3
28/06/2018

I stayed at this Best Western for one night as I was traveling with family through Atlanta. The hotel staff was warm and friendly during check in and check out. The hotel room and hallways were clean. However, both smelled a little like stale cigarette smoke. The smell wasn't bad enough for me to complain. The free breakfast was the best part of my stay. The breakfast area was well appointed and the breakfast was pretty good for a light breakfast eater like me. The Best Western offered pancakes, banana nut muffins, yogurt, and assorted fruits. There are many nice restaurants near the hotel for more food choices. Overall, the wonderful staff and breakfast at the Best Western Gwinett were a slightly better than the average hotel stay. My only wish is for the hallways and rooms to smell fresher.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Veranika J, Thank you for having stayed with us. We hope you will return in the future. Best Western Gwinnett Center Hotel.

"Nice Hotel in Good Area Near I-85"

3
23/06/2018

We stayed here the first and last night of our trip. The hotel is is in a nice and convenient location, with plenty of choices of restaurants and shopping nearby. The staff was friendly, the room was clean and comfortable. The continental breakfast was good with ample items. The price that we paid was very reasonable. We would stay here again if in the area.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Ronald J, Thank you for staying with us twice. We really appreciate it. We are so glad you felt our room was "clean and comfortable" and that our staff was "friendly". Please do come again. Best Western Gwnnett Center Hotel

"A great 3.5 Star property"

3
22/06/2018

I have spent many nights at this location over the past few years and my most recent visit mirrored all of the others. This is a clean, safe property with outstanding staff and easy freeway access. It's located next to a Kaiser Hospital and a Sonesta Hotel property. The room are spacious and well maintained. Nothing fancy but everything is well done. This would be a great place for groups of people. The breakfast is exactly what you think it would. Filling but nothing special with a great staff. The pancake maker is a nice touch.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear StudioCityMark, We DO appreciate that you "have spent many nights at this location over the past few years"! Thanks so much. And we are so happy that you consider us a "clean, safe property". Please DO come again. Best Western Gwinnett Center Hotel

"Excellent"

5
22/06/2018

This hotel was rated a 2.5, but honestly it deserves higher. It was very clean, nicely decorated and the service was incredible!! The breakfast was good too. We felt very at home at would definitely stay again if the opportunity arises. The gentleman who checked us in was probably one of the best hotel employees I have ever seen and that says a lot we travel often.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear kbordenferraro, Thank you SO MUCH for the kind words and even more for staying with us. We hope you will consider us your home when you are in the Atlanta area. Best Western Gwinnett Center Hotel

"Disgusting start to our stay"

2
05/06/2018

We needed a hotel to accommodate several families for our yearly family reunion. We chose this hotel in large part due to its high Tripadvisor rating. Pros: The rooms are very quiet and even in having a room close to the elevator you don't hear any hallway noise. The compact fridge is an over-sized compact. A microwave is provided too (non-digital). The breakfast was up to par; they had cheese omelets, bacon, cereal, muffins, yogurt, fresh fruit, and they even had a pancake machine which we've not ever seen. The next day they had scrambled eggs and sausages. The parking lot and surrounding neighborhood is clean. The staff is friendly. The bathroom has good water pressure and a nice size counter top. The rooms were clean but smaller than we thought they'd be. Cons: The one and only ceiling light in the room was burnt out (they had it fixed by the end of the day). When I tried to sit at the desk to use my computer I found myself sliding onto the floor as the chair was broken and unusable (The front desk quickly provided us with a new and function desk chair.) They have a chair and an ottoman set up between the bed and the wall. This was very odd as there is zero room, or logic, for it to be there as it leaves but one inch of space between the wall and the bed. This made it impossible for us to exit the bed on its side as a normal person would. The key cards take 10-20 seconds each time to unlock the door as they scan a chip in the card vs. the old slide in and out credit card style system. This made it difficult to open with your hands full. The sheets and comforter are very thin so we had to ask for extra blankets...This is where things took a turn and not in a good way.... We noticed something was scratching us in the night but we simply believed it to be a tag from the blanket. In the morning we discovered the extra blanket they'd provided to us had a used condom that was melted and fused to the blanket. I'm guessing they didn't actually wash this and must have used a high heat system to "clean it" which caused this disgusting item to fuse into the blanket. That, I got to tell ya, was a disgusting first! In the end, you can't really recover from sleeping with a fused old condom rubbing against you all night. You'd think at least one employee would have seen that prior to giving it to us to use. Thank God our kids didn't use it! The front desk employee was apologetic but really you just can't take enough showers to wash that memory away. Additionally, The pool is small but is a nice size if there are less than six people in it. The dining area accommodated everyone during breakfast. The workout room was tiny, very poorly lit, antiquated, and not of any real use. The screens were off the room's windows which was odd. When we peeked our head out of the window most of the room's screens were laying on the ground. From the look of the debris resting on and plants growing through the screens they'd obviously been laying there for several seasons. The best parts were the quiet rooms and the pancake machine. The worst was the horrible blanket memory we'll undoubtedly now recount at next year's reunion and the workout room.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Sir, I am the person to whom you gave that blanket with the condom. I wanted TO DIE right there. There is absolutely no excuse for that. And I apologize PROFUSELY. We DO wash our linens everyday. We also DO have an inspection process in place but clearly we failed in that instance. PLEASE BE ASSURED that after you gave me that blanket, we IMMEDIATELY addressed this with our staff and I can only say how sorry we are that we failed you. Obviously I remember you. We were so pleased that your family stayed with us and we are so sad you had a "disgusting start" to your stay. My only plea would be for you to read the many good reviews concerning our cleanliness and you will know HOW SORRY we are that we clearly failed in this instance and we hope you know that we DID address this matter and it will not happen again. We want to thank you for being with us and we wish you the very best in your future travels. Best Western Gwinnett Center Hotel

"Great hotel for the price"

4
30/05/2018

If you're looking for a decent, clean hotel with super reasonable room rates in Duluth, GA, this is a great place to stay. All but one member of the staff we encountered during our one night stay were very polite, friendly, and helpful. The gentleman who checked us in on Memorial Day 2018 was the best hotel employee I've ever encountered. He took all the time necessary to give us driving directions, local restaurant suggestions, etc... Made us feel very welcome and valued as customers. This isn't a fancy hotel at all, but it's an amazing value. Our room was clean, bed comfortable, plenty of hot water for showers. Breakfast is okay, the usual fare. Coffee is excellent. Good location, easy drive to Infinite Energy Center, shopping, restaurants. I would absolutely stay here again.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear mrsp1263, Thank you so much for having stayed with us. We hope you enjoyed the concert at the Infinity Center and that you will consider us your home when you are in Atlanta. Best Western Gwinnett Center Hotel

"Best Western Gwinett Place"

4
02/05/2018

I stayed here because it was close to the Infinite Energy Center and lots of restaurants. It was pretty quiet and well maintained. The breakfast was very extensive and very good. The hotel staff was very friendly and accommodating. I would recommend this hotel.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Ed, We appreciate that you " would recommend this hotel". And we hope you will return soon. Best Western Gwinnett Center Hotel

"Finest Hotel in Atlanta"

5
01/05/2018

Great hotel in easy access area for my Atlanta business needs. Manager and staff are excellent. Rooms and beds are fresh and comfortable. Breakfast was plentiful . I continue to stay at this Best Western, now in my 5th year.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Indeed, you DO continue to stay with us and we always enjoy having you with us and we strive to get you in your special room. It's always a pleasure to have your with us, John. It's the special relationships that we make with our long term guests that make the hotel enjoyable for us. See you next time. Best Western Gwinnett Center Hotel

"My last rating for this hotel was excellent; this one isn't"

2
19/04/2018

My wife and I stayed here a year ago and were extremely satisfied with this hotel. This time, it appeared to us that the sheets had not been changed from the previous guests. We obtained fresh sheets and changed them ourselves. The footrest for the chair in our room was filthy. We just covered it with a towel. The person on our desk offered us another room but we declined. Security is nonexistent. Someone was roaming the halls and knocked on our door. I called the front desk and was told that he was too busy. No followup. Also, I observed the front desk vacant numerous times so anyone could just wander into the hotel. This place is a great value and has good points (breakfast) but it is not worth the negatives to me.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Nick, We are so sorry that you felt your sheets had not been changed and we apologize for the guest that knocked on your door. More importantly, we do apologize that our desk person did not come up and check for you. At any rate, we wish you well in your travels. Best Western Gwinnett Center Hotel

"Very Tired Just What We Needed"

5
19/04/2018

Convenient location to highway, and many places a traveler may need to visit. The room had a lot of character! Good heating & cooling, comfortable beds, good shower, heating & cooling worked well, all day coffee in the lobby. Variety of breakfast choices, nice outdoor landscaping. Outdoor Pool was closed due to season which is understandable. Safe neighborhood. My favorite part of this stay was the staff. They were courteous, kind, cheerful, and made us feel welcome!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear MIch, We are so pleased you feel we are "courteous, kind" and "cheerful" and that the room "had a lot of character". We appreciate very much that you stayed with us and we hope you will return. Best Western Gwinnett Center Hotel

"Visit to Atlanta"

4
13/04/2018

As all hotels during our recent trip to stay were either sold-out or very steep, we took out chance with Best Western based on reviews and the rate. A very basic hotel but for the money spent, extremely good value. Not posh but clearly no negatives to write-about.. Overall a very comfortable stay !!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Rajiv S No, we are not "posh". But then, we are not expensive either. We are glad that you realize that we are an "extremely good value providing a "very comfortable stay". Do come again! Best Western Gwinnett Center Hotel

"great"

5
08/04/2018

Awesome as always. Any time I stay in Duluth, GA, I stay here. I have never had an issue from check in to check out, the hotel is always clean and the staff is always available and ready to help. always

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear partidasam726, We are so relieved that you feel we are "always clean" and we are so THANKFUL that anytime you stay in Duluth, you "stay here". We hope you will return yet again. Best Western Gwinnett Center Hotel

"Great clean friendly hotel at a great location for a great rate."

5
23/03/2018

Great stay. Very pleasant. I arrived to a friendly staff member checking me in. Then the internet was great which is a must for me. For breakfast the area was nicely prepared nice clean food and amazing staff again.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Osman, We always love having you with us and thank you so much for saying that we have a "friendly staff". We look forward to your next visit. Best Western Gwinnett Center Hotel

"Great Room & Great Service"

5
15/03/2018

This is a great place to stay. Our room was nice and clean. All staff was super accomodating and pleasant. The manager Elena Kim went above and beyond for customers and staff during our extended stay. A+++

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Sonny, We enjoyed having you and your wife and son with us. And thank you for the kind words. We hope that anytime you are in Atlanta, that you will make us your home. Best Western Gwinnett Center Hotel

"Fantastic tucked away Gem."

5
14/03/2018

This BW was Fantastic! I was in town for a medical procedure over in Atlanta and I always stay in the Gwinnett county area. This was my first time at this property and let me tell you this little gem was nestled off the beaten path and was sparkling clean with outstanding guest service and a very nice assortment of breakfast items. During my stay I briefly chatted with the GM who appeared to be overlooking and mentoring a guest service agent. She was very professional and thanked me for my business. I let her know she could count on my review. I highly recommend this property to anyone visiting the area and looking for a clean comfortable stay where you are not just a guest but a valued visitor. Can't wait to visit again!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Dwayne, Thank you so much for saying that our hotel is "sparkling clean" and that we offer "outstanding guest service". And you ARE a valued visitor. All of our guests are. Do come again. Best Western Gwinnett Center Hotel

"Pleasant"

5
09/03/2018

The location was great! The hotel was clean and well kept. The beds were comfy! Check-in and check-out were a breeze. The breakfast area was very well kept and the food was good. All of the staff were helpful and pleasant!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Lisa We are so happy that you feel our hotel "was clean and well kept" and that we were "pleasant". We want you to come stay with again when you are in the Atlanta area. Best Western Gwinnett Center Hotel

"Decent stay, disappointing maid service"

3
18/02/2018

We stayed two nights on our way south, so that we could spend a day in Atlanta. The hotel was clean, and well located to get down to Atlanta so you don't have to pay higher rates in the city. Our check in was good, we were given the type of room we asked for, and breakfast was good. Our only complaint was that when we returned to our room from Atlanta for the second nite stay, the room was still not made up! It was 4:00 so it wasn't like we got back early. We were very tired and looking forward to a long day on the road the next day, so we didn't feel like leaving the room again when the maid came by. I ended up getting some fresh towels from a maid in the hall and the room was never cleaned. This really spoiled our visit, and kept me from giving this hotel a higher star rating.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Linjons, As I understand your review, you liked our cleanliness, our breakfast, our location and our Front Desk Service. As I understand it, you are not saying that our housekeeper didn't come to clean your room but that she had not cleaned it by the time you came back. And for that we are sorry you weren't pleased. We hope that you had a great trip once your left our hotel and we wish you well in your future travels. We do hope you will give us another try if you return to Atlanta. Best Western Gwinnett Center Hotel

"Very friendly"

5
11/02/2018

Great place to stay as well safe and clean. Staff was friendly and always helpful. One manager was so helpfully he took the time to help plan out places to go and to do while I was at work, there on business, I didn't get his name but I want to thank you. The place was very family oriented.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Y81IUljimd, We are so glad you found us "helpful" and "clean". We hope that you will always consider us home when you are in Atlanta. Best Western Gwinnett Center Hotel

"Awesome Staff!!"

5
21/01/2018

Our stay was wonderful- room was clean and staff was great. I want to brag on one employee in particular- Al who was at the front desk. He went above and beyond today to help me out when I forgot our concert tickets at home and the business center printer wasn't working. He also provided some awesome recommendations for dinner. He deserves some recognition for his incredible customer service!!

AnAtlantaBlogger, other at Best Western Gwinnett Center Hotel, responded to this review
Dear Shelbybc, Thank you for your comments and for having stayed with us. Please know that the business printer is now up and running again and we hope you enjoyed your concert. We'll tell Al what you said. Do please come again. Best Western Gwinnett Center Hotel

"Great service"

5
11/01/2018

I loved this small hotel. It's tucked just off the main drag, so we heard no traffic noise, but was close enough to walk to several restaurants and stores. The staff was great, went above and beyond to be helpful. The room was clean and comfortable. One bed had a bit of a sway in it, but the other was fine. It wasn't enough to disturb me, probably just a recent guest with a kid jumping on the bed! I noticed no deferred maintenance around the hotel. Breakfast was pretty typical, but offered plenty of choices and lots of protein, and coffee and tea was available all day. They had noted my room location preference when I arrived, and had me in the perfect spot. Every interaction with the staff was positive, and I enjoyed my stay. I'll go back again.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear SClawyer, Thank you so much for the nice review. You are correct: we ARE "close enought to walk to several restaurants and stores." And we hope that you will return in the future. Best Western Gwinnett Center Hotel

"Heavenly stay!"

5
30/12/2017

Always comfortable stay at Best Western. Clean, nice and attractive facilities. Good breakfast! Family type atmosphere. Good rates. Repeat customer gets good offer too! Beds, shower, TV channels, all are good.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear subhashs827, Thank you for having stayed with us and for saying "Heavenly stay". We appreciate that very much. And thank you for saying that we are "clean". Do come again when you are in Atlanta. Best Western Gwinnett Center Hotel

"We would definitely come back later"

5
27/12/2017

Located in a nice neighborhood, the room was clean and they had good breakfast. Staffs were very respectful & professional. They will help you every way possible if you need help. We really enjoyed our staying

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear 800trevorp, Indeed, we ARE in a nice neighborhood with plenty of shopping and restaurants, just one block off of the interstate. We appreciate so much, you saying that our staff is "very respectful and professional". Anytime that you are in Atlanta, we hope that you will make us your home. Best Western Gwinnett Center Hotel

"Home away from home."

5
16/12/2017

While on a business trip I spent a week in this hotel. The staff was great and very accommodating. The breakfast was hot food as well as fruit and cereal. The rooms were nice and fairly quiet. Plenty of hot water and water pressure. No issues with the internet. There were several other guest that had picked this hotel for extended stay due to easy access to the highway.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear G2403UFthomasa, Thank you so much for staying with us. Thank you for saying we were "great and very accomodating". And ESPECIALLY thank you for staying a whole week! Do come back. Best Western Gwinnett Center Hotel

"Great Place for the old Gwinette Civic Center"

5
11/12/2017

Very nice and clean hotel, very close to the mall, very fine eating establisments and minutes away from the old civic center where we were attending a concert. You will be pleased with this hotel and the nice clean rooms and interior. I would recommend it to anyone staying in this area and their prices were excellent compared to similar hotels nearby.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Keith, Thank you for having stayed with us while you were attending a concert. We get many concert goers at our hotel. We are so glad that you felt we were a "very nice and clean" hotel. We hope you will return. Best Western Gwinnett Center Hotel

"Comfortable and Friendly"

4
09/12/2017

Rooms are comfortable and clean. Staff is friendly and helpful. Breakfast is lack luster standard fare, but hotel is near many restaurants. I have stayed here previously with my family, and will return again.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Cynthia, Thank you for having stayed with us and for saying that our rooms are "comfortable and clean" and that our staff is "friendly and helpful". And we are so glad that you will "retur n again." Best Western Gwinnett Center Hotel

"Excellent Best Western"

5
08/12/2017

This is an excellent Best Western in the area that offers smoking rooms. As long as they keeping offering smoking rooms I will be returning. The Staff is very friendly and helpful. Beds are very comfortable but then again you are asking a retired US Navy veteran who is use to sleeping on a 4 inch foam mattress.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Eric, Thank you for having stayed with us. We are so glad you felt our beds were comfortable. And we want you to return. Best Western Gwinnett Center Hotel

"Well priced hotel."

4
01/12/2017

Clean mid level hotel. A fitness room that actually has working strength and cardio equipment, a rarity these days. Breakfast was more than adequate. Some signs of wear but for the price a good choice.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Jaidee, We are happy that you liked our breakfast and we hope that you will return. Best Western Gwinnett Center Hotel

"Quality at a Reasonable Price"

5
30/11/2017

I stayed at the Best Western in Duluth, Georgia, on November 27th and 28th, due to a Conference I was attending. I looked at all the higher priced hotels and thought, "Why should I spend $200/night for a hotel that Trip Advisor rates the same as the Best Western". I am so glad I made that decision! The room was immaculate, the breakfast delicious, the internet top notch, and the staff friendly and helpful. I will definitely be staying there again!!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Crystal, We are so glad you felt our room was "immaculate" and that we were "friendly and helpful". We hope you will return in the near future and we hope your conference went well for you. Best Western Gwinnett Center Hotel

"Ahhhh"

5
29/11/2017

I checked in early. It was a great stay. The staff was courteous and friendly. The fitness room was less than expected, only one treadmill, but functional. The room itself was clean and smelled good. I did not partake of the breakfast.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Wilbur, Thank you for staying with us. We hope you will return. Best Western Gwinnett Center Hotel

"Amazing room and hotel. Clean and great location"

5
27/11/2017

-Amazing stay at a very clean hotel with great staff. -Breakfast was simply and very yummy. Eggs, bagels, fruits, pancakes, cereals, juices, etc. -Internet speeds are great. -Great location. Many great restaurants and places near by. -Easy access to highway

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Osman, It is ALWAYS a great pleasure when you stay with us and this time was no exception. We hope you will return again and next time, bring your lovely family. Best Western Gwinnett Center Hotel

"Family Thanksgiving"

5
27/11/2017

The hotel and staff were great. I would definitely stay here again. The breakfast bar exceeded my expectations with a very nice selection of cereal, pancakes and breakfast muffins. Not to mention the fresh fruit and yogurt. The coffee and tea selection was great as well.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Cherice, Thank you for having stayed with us and we are so happy that you "would definitely stay here again". We hope you do. Best Western Gwinnett Center Hotel

"Best Western - Gwinnett Center"

5
26/11/2017

FIRST-RATE FACILITY AND STAFF. "Bang for the buck." If you are in the Atlanta-Duluth area, the hotel is well worth the stay. Nicely located on the northeast side of Atlanta; local venues and areas of interest (shopping and tourist sites) easily accessible.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Richard, It is ALWAYS a great pleasure when you and your lovely wife stay with us. And this time, you were with us for almost a week and we were so pleased you stayed with us. We look forward to your return next time. Best Western Gwinnett Center Hotel

"Great place to stay"

5
13/11/2017

The only thing I dread about staying in the area is the traffic. The hotel is great, staff is top notch and very helpful. Rooms are very clean and everything worked properly. Bed was very comfortable. The only thing I would like to see different is rooms available with a couch and table rather than just a chair in the corner.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Ryan, Indeed, the traffic is something else. But it's that way in any section of the city. Fortnately, we are only one block off of the interstate. Thank you for saying that the staff is "top notch". Do come again. Best Western Gwinnett Center Hotel

"Hotel was very good. No problems."

4
13/11/2017

What I expected for the price. I was notified that the room was a 'smoking' room and that no 'non-smoking' rooms were available. I am an ex-smoker, I am used to cigarette smoke, but it seemed a little strong for having been 'cleaned.' I scheduled at the last minute, so I guess I can't complain about not having the option of a 'non smoking' room.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Guest, In our property of 68 rooms, we do have 5 rooms set aside for smokers and they normally do stay rented and so, one CAN tell that they have been smoked in no matter how well we clean them. Thank you for having stayed with us. Best Western Gwinnett Center Hotel

"A Near Perfect Stay"

5
13/11/2017

Nice, modern, clean comfortable, nice staff. Went for a couple of days to visit Atlanta sights. Was the most professional staff we have had at a Best Western. Property was very clean and modern. We used points and it was great. Highly recommend this property.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Scott, Thank you so much for having stayed with us. I hope you used City Pass to get your tickets for the Atlanta sights. You can get them there at almost half off. Do come again. Best Western Gwinnett Center Hotel

"Nice, but one problem"

4
09/11/2017

Stayed three nights on excellent rate. Very clean, friendly and helpful front desk staff (especially Al). Very good beds, excellent TV, good cold fridge. Lighting needs improvement -- a bit on the dim side. Shower was the perfect strength and easy to adjust. Wi-Fi speed was decent, and went out intermittently at first; the problem seemed to go away later in our stay. Free breakfast was good, not great, though the famous pancake machine's products were tasty. The only real problem I noticed -- and the reason I'm rating four stars instead of five -- was an issue with an electrical outlet behind one bed. It had a cracked faceplate and flexed the plugs back and forth with movement on the bed, which made the bedside table lights and the clock (which had extra outlets) go on and off. It took a while to figure out what was going on. An isolated problem, I suspect. Otherwise, our stay and this property were both great.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear realkyhick, We appreciate so much you having stayed with us and we remember you coming to the desk and telling us about the electrical outlet. Rest Assured, we have already told our Maintenance department about it. We hope that you will come stay with us again when you are in Atlanta. Best Western Gwinnett Center Hotel

"Great Staff!!"

4
06/11/2017

This is my second time staying here. The breakfast was good, the staff is great. The rooms are comfortable and clean. I also had some relatives from out of the country who also stayed here at the same time! They are very picky and they also really enjoyed their stay.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Sophie Indeed you DID have some relatives from out of the country. We remember you ALL! Thank you for having stayed with us. Do come again! Best Western Gwinnett Center Hotel

"Florida vacation"

5
05/11/2017

Really nice hotel in the northern Atlanta area. friendly and efficient staff who made us feel welcome. Breakfast was plentiful and our server was polite. Another great example of Southern hospitality!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear B5662 Thank you for saying that we are "another great example of Southern Hospitality" and we hope you will return again. Best Western Gwinnett Center Hotel

"great location"

5
02/11/2017

This hotel Is in a great location there is a Bahama breeze across from hotel and restaurants and shops close by. Great breakfasts and clean rooms . housekeeping went out of the way to give me clean blankets as requested.

AnAtlantaBlogger, Director of Social Marketing at Best Western Gwinnett Center Hotel, responded to this review
Dear 533, Indeed, we are in a GREAT location: restaurants across the street, to the sides of us and behind us with a Farmer's market in our block and grocery store, hair salon, gym also directly behind us. Also, on our street, about 8 minutes down is a wonderful mall. So, indeed, we are in a great location. Thank you so much for having stayed with us. Best Western Gwinnett Center Hotel

"Love this place!"

5
30/10/2017

Needed a place to stay in mid-October while working on my husband's sister's house in Lilburn. The days were long and exhausting, which made the soft, comfy King bed even better. My husband said it was the most comfortable hotel bed he has ever slept in. There is a shopping mall and several restaurants just a couple of miles away and the hotel is just off the highway. Even so, the room was quiet - we didn't hear road noise or hallway noise during our stay. The Housekeeping staff did a great, thorough job cleaning the room and everywhere else. I rode the elevator with one of the staff members cleaning the walls in the elevator! Breakfast was wonderful and delicious with many options, including a different egg option each day we were there, along with bacon or sausage, pancakes, fresh fruit, and yogurt. The desk staff was friendly and helpful. We made a reservation for our next trip in December- looking forward to our next visit!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Rebecca, We are so glad that you love our beds and that you felt our housekeeping staff did a "great thorough job". We look forward to your return in December. Best Western Gwinnett Center Hotel

"Great Place to Stay"

5
30/10/2017

Excellent location for an extended stay. Staff was helpful about how to avoiding Atlanta traffic. Close to lots of amenities. I would recommend this hotel to anyone with business in that part of Atlanta.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear 165phillipm, Indeed, we ARE close to lots of amenities. THANK YOU for saying that you "would recommend" our hotel. We hope you will return in the future. Best Western Gwinnett Center Hotel

"Excellent stay"

5
25/10/2017

Staff were fabulous, Al was especially helpful. Breakfast was good with many choices. Eggs each day were cooked diffrently, Bacon and or sausage, bagels toast, English muffins, fruit, pancakes, orange juice, apple Juice, Coffee, milk and yogurt. Room was clean and tidy.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear JCtaveler, Thank you so much for staying with us. And we are glad you liked our breakfast. We hope you will come again in the future. Best Western Gwinnett Center Hotel

"Polite Staff, Clean Room, Great Place to Stay"

5
23/10/2017

Friendly staff make staying very pleasant from check-in to check-out. Breakfast buffet was tasty. Area was clean and neat. Room was clean even with a few minor upgrades going on during the stay. Everything was great.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear 717tamikah, Thank you for your patience and understanding as we layed new hallway carpet. We hope you will return in the future Best Western Gwinnett Center Hotel

"Average Hotel"

3
22/10/2017

Our stay was average, BW was installing new carpet on all floors. However there was a stale odor lingering in the air. The breakfast was good. The service of the staff was average. The room could be a little clean ( i.e. dust, odor in room)

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Skeith, Thank you for having stayed with us and we wish you well in your travels. Best Western Gwinnett Center Hotel

"Best Western Review"

5
21/10/2017

Exceptional service; allowed early check-in and finalized a Jan 2018 reservation for 5 rooms at a great price. The internet access and speed made surfing the web for local sights and dining options very easy.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear John, Thank you for feeling that we gave "exceptional" service. And we look forward to you returning in 2018. Best Western Gwinnett Center Hotel

"Great place to stay"

5
18/10/2017

Great room, great bed, very friendly staff and great price....... Beds are very comfortable and rooms very clean and fresh. Check in and check out staff were so friendly and courteous and not in a fake way. Price was a really nice bonus considering several of the surrounding options were quite a bit more. We will be back. We always look for Best Westerns.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Angel, We are so happy that you felt our rooms were "very clean and fresh" and we are so glad that you "will be back". Best Western Gwinnett Center Hotel

"Very nice for the price"

4
15/10/2017

Positive: Parking was adequate and well lit. The front staff was very helpful. Checking in was a breeze. The room was spacious and neat. The desk in the room was useful and appreciated. And the flat screen tv was a plus. Checkout was a breeze as well. Negative: The pool was closed. Per the staff, even though it was still unseasonably hot, the pool is shut down after Labor Day every year, no matter what. I had brought my suit and I was excited to take advantage of the pool. (Nowhere online did it mention the pool closing schedule.) The hotel has 3 floors, but the only ice machine that was working was on the 1st floor. ( Of course I was on the 3rd floor.) The hot breakfast was tasty although I don't understand why a hotel in the south would serve bacon & eggs, but No GRITS...(?!) All in all, it's a nice hotel with a hot complimentary breakfast and affordable room rates. I would highly recommend and I have already been back to stay again myself, prior to this review.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Ashes, Thank for returning to stay with us again. Yes, as an open-area pool, we do close the pool every year after the summer. Once we close it, we don't treat it with the chemicals and things necessary to allow our valued guests to be safe, so we don't open it again. We wish you well in your travels. Best Western Gwinnett Center Hotel

"Nice hotel. OK room"

4
13/10/2017

This hotel has inside corridors, and is a standard hotel. It is situated right off I85, and there are plenty of restaurants and shops nearby. The staff were friendly, and housekeeping did a good job on our room each day. The room we ended up with (123) was prepared for handicap accessible. It was small considering this, but a good layout overall. However, the room had an order we could not place. We think it was mildew, and had apparently been a problem for a while- my wife found dryer sheets stuffed in the air conditioner to mask the smell-possibly by a prior guest. We bought some Febreeze at the store the next day and hit the room with it on each day of our stay. I wouldn't ask for this room unless you like to be awakened early-it is situated directly across the hall from the housekeeping Central station. Carts fill the hall outside the door to the room, and the door to housekeeping slams hard Everytime someone goes in or out. The bed was comfortable, the pillows were not. It had a microwave, a fridge, iron and board, large bathroom , as you'd expect in an ADA room, but a standard tub. The tub had lots of helper bars, as did the toilet. I liked the tub, but was curious as to a handicap accessible room having one. That was new to me - usually they have showers. Anyway, on a side note, and related to the odor of the room, they may have a larger issue with the first floor overall: they were professionally drying out the room 2 doors down from us for much of our stay. The heat was turned way up, and they had carpet drying fans set up. It didn't affect our stay, and I was satisfied with our room, overall. Breakfast in the morning is surprisingly good, with a variety of eggs and meats offered daily, and a automatic pancake maker. Coffee is pretty good, and they have milk (2% and Skim), and a collection of juices. The cold options included bagels, etc and yogurt. I would stay here again, but probably ask for another room, on another floor.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear tfuder, Thank you for having stayed with us. We apologize to you about our housekeepers and their noise. Yes, that room is , indeed, a room that we put people who need assistence getting in and out of the tub. We wish you well in your future travels. Best Western Gwinnett Center Hotel

"Great Hotel Great Price"

5
04/10/2017

Everything about this hotel is great. Friendly staff, great rooms, and breakfast. I would highly recommend this hotel to everyone. I just use the hotel for the basics of accommodation and breakfast. I didn't use any of the other amenities. This is not on the highway so road noise is a minimum.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear David, Thank you for the kind words Thank you for "highly" recommending our hotel and we DO hope you return. Best Western Gwinnett Center Hotel

"Go to hotel near Atlanta!"

5
02/10/2017

Easy check in and check out. The staff was very nice and asked about my stay. I love the room amenities like the refrigerator, microwave, and desk. Room and bathroom were very clean. We decided to stay this time because the last time was just as amazing. Great location!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear kmevans3312, We really appreciate you returning and thank you for saying that our staff is "very nice". Best Western Gwinnett Center Hotel

"Clean Hotel"

5
30/09/2017

I really liked this hotel. Had a great nights sleep after 20 hours on the road. It was clean and the staff was professional and friendly. I booked on Expedia and had a coupon too. It was a great price on a nice room.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear John, We are so glad that you felt our hotel was "clean" and that our staff was "professional and friendly". We hope you will return in the near future. Best Western Gwinnett Center Hotel

"Pleasant surprise"

5
27/09/2017

Very pleasant stay and price was a surprise 4star quality without the price tag.would recommen to friends and family to stay anytime they are in town for business or pleasure. Close to stores and restaurants

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear 753francineh, Thank you for describing us as "four star quality". We really appreciate that. We are glad that you enjoyed the stores and restaurants that are near the hotel. Do come again! Best Western Gwinnett Center Hotel

"Great experience"

5
25/09/2017

Great hotel will stay again first time ever stay at best western we originally book rooms at the Wyndham but we change it because the reviews were better for this hotel I'm glad we did we had a excellent stay

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Thomas, Thank you for giving us a try and we hope that you WILL "stay again". Best Western Gwinnett Center Hotel

"Dated but Clean and Friendly"

4
14/09/2017

Enjoyed my stay. The room was a little dated, but it was clean. Front desk staff was very friendly and helpful and the price was very reasonable. I enjoyed the complimentary breakfast with fresh fruit and a pancake machine.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Lbouknight, Thank you for saying that our rooms are clean. Best Western Gwinnett Center Hotel

"clean and friendly"

4
12/09/2017

Even with the hurricane Irma evacuees, this staff was professional and friendly. Never missed a beat. The rooms were nice size and clean, even when requesting extra linens and such they were more than happy to oblige.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Candace, We WERE full of evacuees, weren't we! We sure do appreciate you having stayed with us and thank you for the nice comments. Best Western Gwinnett Center Hotel

"The Best in Duluth"

5
10/09/2017

This by far is one of the best hotel in Duluth, GA for the price, the rooms, the breakfast, location and the friendly and helpful staff, thank you for making mine and my wife stay in Duluth a wonderful experience.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Luis, Thank you for saying that we are "by far" one of the best hotels in Duluth. I know that you have stayed with us multiple times and we look forward to your next visit. Best Western Gwinnett Center Hotel

"Great hotel"

4
09/09/2017

The Hotel and rooms are clean and seemed to be updated. The only issue we had was that we booked a non-smoking room but the blanket had burn marks which was reported to staff. The location of the hotel is great and very convenient for shopping, gas stations and restaurants.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Brad, At this hotel, we have 5 smoking rooms up on our third floor. Obviously that blanket came from one of those rooms and after having been cleaned was used in your room. But OF COURSE with a hole, should have NEVER been put on the bed and for that we apologize to you. Please know that we have addressed this with the housekeeper who did so. Thank you for saying that the room was clean. And we hope that you will return. Best Western Gwinnett Center Hotel

"Great price"

5
30/08/2017

The room was good ,breakfast was awesome they Evan have pancake machine made with a push button,bed was comfy ,room was clean ,although the bed sheet had a hole in it from a cigarette burn,overall was great,check out was easy,only bad thing is one of the family staying had their car window broken in ,and I hope the parking lot have camera,I would recommend parking close the the hotel

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Jingz18, We will tell Doña Maria that you liked her breakfast. Thank you for having stayed with us and we want you to return. Best Western Gwinnett Center Hotel

"Great Stay!!! "

5
23/08/2017

This hotel was amazing! The rooms were clean and the staff were so sweet and helpful. Breakfast was nice and hot with several choices to choose from, also the pancake maker was super cool. Lol. The pool area was kept really nice and we enjoyed that. We will definitely be coming back here to stay in a few months and I really look forward to it! Thank you so much for making my family and I feel at home.

"Good hotel to stay at east of Atlanta"

3
22/08/2017

I didn't want to stay in downtown Atlanta considering I was going towards South Carolina the following day, so this Best Western location was perfect. The grounds are clean, and there are lots of restaurants and shops nearby. The front desk was great at check-in, and told me how I could have my bill placed under my door in the morning. I asked for that service. Here is where things start to go downhill. Upon entering the room, there was a long, thick black hair greeting me in the bathroom sink. Against the white sink, it really stood out. How did the cleaning crew miss that? The toilet tissue roll is attached to a metal frame that is inside the wall. When I pulled on the toilet paper, the entire frame that contained the toilet tissue roll started to come out of the wall! Next to the bed, there was a high-back fabric chair that had visible stains on it. These are the kinds of issues I expect in other chains, not Best Western, so it was disappointing to see. But the bed was comfortable, the A/C worked perfectly, the microwave worked fine, the shower-tub was clean, and the ice machine in the hallway worked fine. The breakfast saved me from having to make a separate trip after leaving the hotel, so that was a nice feature. But the bill that was supposed to have been left under my door? Never done. Check out was easy, and I did get points for being a Best Western Rewards Member. I just wish the hotel had rewarded me with a better overall experience.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Maketrax, How DID the cleaning crew miss the hair? NO EXCUSE! We do have an inspection process in place so be assured we will address this. We want to thank you for having stayed with us and we appreciate your feedback. Best Western Gwinnett Center Hotel

"Second Stay"

5
19/08/2017

We loved the first stay in May and came back again in August. Great rooms, friendly staff, the best breakfast we had in years and the price was a great value. Room quality was very nice, great furniture and a wonderful bed for a great nights sleep.

"Good Stay"

5
17/08/2017

Very good, always stay here when visiting Atlanta. Clean, neat well maintained property. Staff is very nice and goes out of their way. Al rem remembered me from past stays when we made the reservation, then he was working when we checked in.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Joseph, Indeed Al DID remember you and your wife and even your VAN! We appreciate so much, you continuing to stay with us and we hope you'll come again. Best Western Gwinnett Center Hotel

"Overall excellent"

4
16/08/2017

Breakfast great and staff doing an excellent job. Food variety nice and quantities always there when needed. Desk staff always willing to try and handle all questions. Special long term stay pricing was used in selecting this hotel.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Edwina, Thank you so much for having stayed with us. We appreciate you saying "staff doing an excellent job". Do please return in the near future. Best Western Gwinnett Center Hotel

"Great stay"

4
14/08/2017

Clean and nice place to stay. Close to many good restaurants and groceries. although they noted it is within walking distance to Gwinnett shopping mall but it is not possible to walk as there is a bridge and is not accessible for walkers. Easy access to highway. Nice decor, great breakfast. Need more improvement on fitness equipments and there was no anti bacterial cleaner.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear ViennaMom68, Thank you for staying with us and we appreciate you saying our hotel is "clean". I hope you visited the farmer's market just down the street, while you were here. Do come again! Best Western Gwinnett Center Hotel

"Restful Stay at the BW in Duluth"

4
11/08/2017

Easy to find location, and restful stay at this Best Western in Duluth, Georgia. It is a little out of the way from downtown Atlanta, but it is in a safe location. I enjoyed my comfortable and relaxing night there.

"Great Stay"

5
10/08/2017

The stay at Best Western was a great experience. The service was exceptional. We arrived to a nice room that was spacious, clean and the bed was wonderful. The internet service was great. The bathroom was spacious for three people and came with all of the perks one need to have a great experience. The hall and the grounds of the hotel were well kept. The food that we had was prepared daily with pancakes, eggs, bacon and sausage. The only downside was the orange juice was a little watery. The eating facility is small however there is seating in the lobby which is quite helpful with the overflow. Again the staff made the stay awesome and I would recommend that family and friends stay here. They also had two computers to utilize if you needed to conduct a little business.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear 64Felicial, Thank you for the kind review. We appreciate you having been our guest and we invite you to return. There are so many things to do around the hotel and we will be glad to tell you about them, at the desk. Best Western Gwinnett Center Hotel

"First choice for business travel!"

5
10/08/2017

The staff are genuine and very nice. The beds are comfortable; breakfast is consistently good and overall quality keep me coming back again and again! Front Desk Staff, Michael and Al, are the BEST and I feel safe here!!!

"good one night stay"

4
09/08/2017

old Holiday Inn converted to a Best Western. Could tell when you go in the room. However the staff was pleasant and accommodating, facility was clean. Breakfast was okay, could have used a bit of variety on the omelets. Good price, location and facility.

"Great Value!"

5
29/07/2017

Great Value! Nice, clean, quiet facility and room with courteous staff and good breakfast. This was our first stay at this location and we plan to stay here for any future Atlanta visits especially when we are going to Infinite Energy Center.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear 632Kirkr, Yes, we are a great place to stay when going to the Infinity Center for a concert or conference. Thank you so much for saying that we are a "great value" and we look forward to your return. Best Western Gwinnett Center Hotel

"Bathroom Messed up!!"

3
24/07/2017

Our Bathroom had to be unclogged twice in 1 hour. Front desk never sent anyone to fix the bathroom. we had to ask the housekeeping in the hall to tale a look at it. My kids wanted to use bathroom and we couldn't. Ironing board was messed up would not stand up for anything. Bed was okay to sleep on.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Muhammed, We are so sorry that your toilet had to be unclogged twice. We'll have housekeeping replace the ironing board. We wish you well in your future travels. Best Western Gwinnett Center Hotel

"An excellent stay but so not a 4 star"

3
22/07/2017

I just recently spent a week at the Best Western Gwinnett Center Hotel and had a great stay. Why the 3 Star rating then? If I could I actually would have rated it the way I wanted to it would be an outstanding 3.5 property, but that's not an option. As good as my stay was this is simply not a 4 star property as they aren't close to the amenities and activities I have long attributed to 4 star hotels. With that said please let tell you what this hotel is: * A well managed property which is perfectly located for the Gwinnett/Duluth/Suwanee area in which I was visiting. Everything was perfectly maintained and clean, including the rooms and common areas. It is located next to the Kaiser Permanente hospital. * A fantastic value when compared to hotels such as the next door Sonesta hotel and all of the other 3 star properties nearby. * This would be a fantastic place to stay if your family/team had an event nearby. The freeway is 30 seconds away. * A decent but not great breakfast with the usual suspects served. A pancake machine is a nice touch. * Great and welcoming staff. Check-In and Out couldn't have been easier. * The shower had a grab bar and bathmat which were a nice touch. I have nothing bad to say about my stay and in fact will be back in a few weeks. It's simply not a 4 star property. Enjoy.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear StudioCityMark, Thank you so much for having stayed with us and for the kind words. We hope you WILL stay when you return. Best Western Gwinnett Center Hotel

"Excellent staff!"

5
21/07/2017

We came with a group for a conference. ALL staff was incredibly helpful and went above & beyond to help us out. Michael made sure we knew the "back" route to the Infinite Center-super helpful! Rachel kept the breakfast coming with 3 groups of teens filing through. All with a smile on her face! We had a couple of issues with 2 rooms and while it was booked solid the first night, they moved us into 2 new rooms the next morning. Beds were VERY comfy! Thanks everyone for a wonderful stay. We will definitely recommend you to other groups when we come next year!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Suzanner, Thank you for the kind words. We enjoyed having all of you with us and we hope you will come next year for the convention. Thanks again. Best Western Gwinnett Center Hotel

"we had a nice time is close by restaurants shopping mall everything was could be even a highway and Expressway"

5
20/07/2017

you're closer to your relatives this is a great hotel to stay when you are from out of town here.we had a nice time is close by restaurants shopping mall everything was could be even a highway and Expressway

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Renisha, Indeed, we are close to restaurants and shopping. In fact, one can walk to many. And we appreciate you having stayed with us. We hope you will return. Best Western Gwinnett Center Hotel

"Best Western Gwinnett Center "

5
17/07/2017

There was a wedding in family We found this hotel very family friendly The breakfast was great everyday there was a variety of eggs,fresh fruit ,milk ,cereal ,pancakes and all bread types The staff was very friendly and helpful Highly recommend it

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Anar, INDEED! Our hotel was FULL of your wonderful family and we enjoyed having you. Please make us your home when in Atlanta! Best Western Gwinnett Center Hotel

"Great stay"

5
17/07/2017

I chose this hotel because of location & price. It exceeded my expectations. We were late leaving & I called on the way to inform the front desk. From that phone call til we left the staff was friendly & courteous. The room was clean & comfortable. No problems or issues during our weekend stay. I highly reccommend this to anyone traveling thru Duluth.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Flamedragon_71, Thank you for your nice review. Thank you for "highly" recommending us. We really appreciate it. Do please come back. Best Western Gwinnett Center Hotel

"Completely satisfied"

5
16/07/2017

Friendly services. Clean and Neat. Comfy bed. Good pressure in shower. Conveniently located close to Bahama Breeze (which we had lunch at one day) and Infinite Energy Center (which we were at for three days for our scrapbook convention)

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Melissa, We were so happy to have all of you ladies here for the scrapbook convention, again this year. We are glad you found our bed "comfy" and that you liked the water pressure in the shower. We hope that you will stay with us next year, again! Best Western Gwinnett Center Hotel

"very nice staff"

5
15/07/2017

Everyone we met was very nice and helpful. The young man that checked us in gave us great directions to the concert. Bed comfy too. We did use the pool or workout room . Great place to stay if you are going to a concert.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear gladyourasked, Thank you for your kind comments. Indeed, we are just down from not one, but TWO concert venues. If you ever come back for another concert, we hope you will stay with us again. Best Western Gwinnett Center Hotel

"Business trip"

4
12/07/2017

Excellent choice for trip. Close to venue and price was within budget. Will stay again sometime. Would highly recommend to all travelers. Staff was helpful and friendly. Very likely to become a hotel of choice when I travel to Gwinnett county again.

"Clean, Comfortable and Great Value"

5
08/07/2017

For the price, I don't think you will find a better place. The room was clean, the bed was comfortable and it was nice. We had to leave before the breakfast area was open but the front desk clerk gave us water bottles and let us get some fruit. I thought that was really nice. Very convenient-right off the interstate.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Saibot0001, Thank you for staying with us. We are glad you felt our room was clean and we hope that you return in the near future. Best Western Gwinnett Center Hotel

"Fab place!"

5
06/07/2017

5 star with a affordable rate. (THANK YOU BEST WESTERN) No cons to this place. Great location, friendly service, great comfortable clean room. And again a good rate. Couldn't ask for much more. Will stay here again when back in area.

AnAtlantaBlogger, Director of Social Marketing at Best Western Gwinnett Center Hotel, responded to this review
Dear gypsyiam, Thank you SO MUCH for give us 5 stars and saying that there were "no cons to this place". We really appreciate that. We hope that you will return in the near future. Best Western Gwinnett Center Hotel

"Great location and hotel"

4
05/07/2017

We just needed a hotel for a two night stay in the area. This room was great for the rate and the staff was very courteous. The room was clean, bed and shower were great and parking area was good. The hallways were a little musty but ok. Room size was ok for two people but a little small.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear 52emily, Thank you for having stayed with us. And thanks for saying that our "room was clean" and that the "staff was very courteous". We really appreciate it. Please come again. Best Western Gwinnett Center Hotel

"Worst wi-fi experience in any hotel I've ever stayed at"

2
05/07/2017

Actually the hotel is conveniently located, inexpensive, and the staff were friendly. The breakfast was included with the room and it was not bad. I had two problems, which I don't think could have been fixed had I brought it up with the staff: 1. Wi-fi. I was just recently in Nicaragua and I had better wi-fi service at a hotel in Esteli than I had at this location. The connection kept dropping and so one minute I was logged on and the next minute I was not. I wanted to take care of some business and I had to resort to my iPhone using the 4G network. I went to my parents' house to make sure my laptop could connect to wi-fi and I had no problems there. It was frustrating. 2. Although there was a vending machine on my floor (second floor) there was no ice machine. I had to go downstairs to the main lobby to get ice. And even then the signs didn't show where to go. There are worse problems in the world, but when coupled with the frustration with the wi-fi, it seemed to add insult to injury.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Mark, The people that are responsible for our WI fi, provide technical help 24 hours. I'm not sure if we connected you with them or not. We have WI fi throughout the building so I wish we had have had them help you. At any rate, I am sorry for you frustration and we appreciate you having stayed with us. Best Western Gwinnett Center Hotel

"Outstanding staff"

5
03/07/2017

The staff at this hotel are very accommodating and pleasant to deal with. The rooms are spacious and clean. I am adding this additionally because TripAdvisor will not allow me to submit the above without adding additional text, so I added this to satisfy that unreasonable demand. But the hotel is still a great place.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear guest, We are pleased that you felt the room was "clean" and that you felt we were pleasant to deal with. We hope you will return in the future. Best Western Gwinnett Center Hotel

"Not what I expected"

3
29/06/2017

Noisy room, could here neighbors through the wall. Smelled like they tried to cover up the smoking smell. Requested a nonsmoking room. Bathroom had mold above doorway. Did not receive the level of service I have received at other properties.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear guest, We are very sorry you weren't pleased in your room. We wish you the best. Best Western Gwinnett Center Hotel

"A True Personal Touch"

5
25/06/2017

Excellent staff. The rooms are decorated very warm which makes you fell so comfortable. The hotel is in an excellent location. It is near 1-85 and all the shopping!! Even though the hotel was filled to capacity, the staff made you feel like you were their only guest.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Harriet, It was SO easy to be nice to you because YOU were such a nice lady and I believe that the readers here can see that in your post. We all remember you and we appreciate you having stayed with us. Please come again. Best Western Gwinnett Center Hotel

"Best Western Gwinnett Center"

5
24/06/2017

Very nice and comfortable beds. I am picky with my bed and I slept great! Great Prices compared to the other hotels just a few minutes away..Saved over $30. I would definitely stay there again..the Breakfast was good. Omelettes / pancakes, and lots of other choices!

AnAtlantaBlogger, Director of Social Marketing at Best Western Gwinnett Center Hotel, responded to this review
Dear cinchriste, Thank you so much for having stayed with us. We are glad you slept "great" and we are happy you will come again. Please do! Best Western Gwinnett Center Hotel

"Decent hotel for the money"

3
22/06/2017

My family and I went to Atlanta for all things "Walking Dead" and stayed in this hotel for 5 days. The first time we ate breakfast they had a good selection: scrambled eggs, bacon, pancakes, a variety of muffins and pastries, etc. The 2nd time we went they must have run out of food. We had a choice of scrambled eggs or scrambled eggs, and one kind of muffin. And it didn't get any better as the days progressed. I rented this room so I didn't have to run out and buy breakfast. Disappointed! The room was clean, although it smelled strange and they kept forgetting to give us clean towels. And people slamming doors at all hours.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Smagee, Thank you for having stayed with us. About your breakfast, I'm sorry you weren't pleased. We will show our breakfast host this review and see what happened. We always have one kind of egg: some days it is scambeled and other days it is omelettes. We also always have one kind of meat: some days it is bacon and others days it is sausage or sausage links. Perhaps you caught her between fillings? At any rate, please be assured we will get with the breakfast staff to see what happened. Once again, thank you for having stayed with us. Best Western Gwinnett Center Hotel

"Clean, comfortable, professionally run hotel"

5
20/06/2017

I chose this hotel because of it's location near the Red Clay Theater in Duluth and because of the price and good reviews it received on TripAdvisor. I also chose it because of the hot breakfast offered, not continental like many similarly priced hotels. We were not disappointed. It was well run, clean, and we were treated very courteously. The bed was very comfortable.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Jane, Thank you for choosing our hotel. The Red Clay is a great theater and we have had guests stay with us several times that were performing there. We're glad you liked our breakfast and we hope you will return in the future. Best Western Gwinnett Center Hotel

"Everything you need"

5
19/06/2017

Fantastic shower, comfortable beds (though I was surprised the 2 beds are full not queen), fully equipped, easy to locate. The included breakfast was stocked with a good variety from cereal to lowfat or nofat yogurt, fresh fruit, bagels, to hot pancakes, eggs, bacon. Juices and coffee. My only complaint would be that the carpet in the room we stayed in could use a good cleaning.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Kally, Thank you for staying with us and we are happy that you liked our shower. Do please return. Best Western Gwinnett Center Hotel

"Great mattress"

5
15/06/2017

Everything was great. Quiet, comfortable, clean and well appointed. What more can you ask? The bed was extremely comfortable as it was firm but had a pillow top that made it close to perfect. The window blinds virtually cut out all light so if wanted to sleep in you could. We didn't because we wanted to take advantage of the excellent free breakfast. The automatic pancake maker was fun to watch too:-)

AnAtlantaBlogger, Director of Social Marketing at Best Western Gwinnett Center Hotel, responded to this review
Dear Sharon, Thank you for having stayed with us and we are so happy that you liked our mattress and pillows. Twice now, I can think of guests who wanted to buy our pillows! Do come again. Best Western Gwinnett Center Hotel

"Comfortable, clean, convenient location."

5
01/06/2017

In town for graduation; conveniently located near family, restaraunts, highway 85, etc. Staff was friendly, everyone gave genuine "good morning", "good evening". Small issue with room, but it was quickly addressed. Will stay again when in the area.

AnAtlantaBlogger, Director of Social Marketing at Best Western Gwinnett Center Hotel, responded to this review
Dear Take, Thank you so much for having chosen our hotel while in town for graduation. We appreciate you saying that we are friendly. And, indeed, we are "conveniently located". We hope you will return in the future. Best Western Gwinnett Center Hotel

"Visiting friends"

5
29/05/2017

The hotel was very convenient to my friend's house. The hotel check-in clerk was very friendly. The room was clean and the bed was comfortable. The breakfast was good, except for the sausage patties. I highly recommend this hotel.

AnAtlantaBlogger, Director of Social Marketing at Best Western Gwinnett Center Hotel, responded to this review
Dear Lynn C, Thank you for rating us 5 out of 5 and for sayong that you "highly recommend this hotel". We really appreciate it and we hope you will return. Best Western Gwinnett Center Hotel

"SE Regionals Rowing"

5
14/05/2017

My son was rowing in the SE Regionals Regatta in Gainesville, about 30 miles away. I was absolutely pleased with every aspect of my stay at this hotel. I arrived quite late and the guy working the desk was wonderful. Although I had booked the room for 2 nights, I knew that there was a possibility that I would not need the second night. The gentleman explained my options and was extremely accommodating. When I arrived in the room, it was well appointed and already cool/perfect for sleeping! The room was clean and inviting. The hotel was easy to find and super close to the interstate. I would definitely recommend this hotel...as a matter of fact, I recommended it to someone at the Regatta Saturday morning!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Thank you, Jennifer. Our Maintenance Engineer does go behind our housekeepers and makes a conscious effort to see that, indeed, the air is on and running during this hot season. So I'm glad the room was cool for you. Thanks for the kind words and for staying with us. Best Western Gwinnett Center Hotel

"Vacation"

5
14/05/2017

This Hotel was very clean and nice, it is located at a nice location. Staff were very nice and helpful. Maria Flores was very helpful. Michael and Elena at the front desk were helpful. The entire staff were excellent.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Mostafa, Thanks for returning. We know you from the past. Maria has turned out to be a wonderful employee. She replaced our beloved Chad who took a position with another company. We are beginning to receive glowing comments on her and so thank you. It was good to see you at the desk the other day along with your wife and son. Do come again! Best Western Gwinnett Center Hotel

"Did not meet my expectations of Cleanliness"

3
09/05/2017

Overall my stay was tolerable. The staff was very helpful and prompt in getting things resolved, but there was room for improvement when it came to the overall cleanliness of my assigned room. There were two areas of cleanliness that stood out to me: first was the unpleasant smell of the room, and secondly, the amount of dust that rested on the furniture inside the room. I would recommend a more thorough inspection be conducted before assigning them to guest. I had no complaints in any of the other areas mentioned in the survey.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear bryananthonys, Thank you for having come and stayed with us. Please know that we have met with our housekeeping department and shared your review with them. Indeed, we DO have an inspection process before we release the rooms and clearly, we failed in your regard. Please now we appreciate SO MUCH your having been with us and we will strive to see that this doesn't happen again. Once again, thank you for your review. Best Western Gwinnett Center Hotel

"In transit"

5
01/05/2017

This motel is easy to find off the freeway and set far enough back that even rooms on the top floor are not impended by the sounds of traffic from the nearby freeway. Breakfast was standard fair for a Standard Best Western perhaps a cut above due to the automated pancake maker. Great Value and reasonable prices.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Steve, Thanks for staying with us!! Indeed, our pancake machine does get alot of traffic!! Come back soon! Best Western Gwinnett Center Hotel

"Atlanta Night Market"

5
27/04/2017

We had a great time. The room was great. The breakfast may have just been the best breakfast I have had at a hotel in a long time. Bed was soft and clean. The front desk was very nice. Kids hated the pool was closed but other than that we enjoyed it. Will be staying there again. Great Job!!

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Adrian, We are so glad you liked our breakfast and THANK YOU for the 5 stars. We will have our pool open for the season at the end of May. We hope you will come again! Best Western Gwinnett Center Hotel

"Great Customer Service and Experience"

5
27/04/2017

This hotel is great. Clean rooms, very attentive staff. Very easy to extend stay and hotel was very close and convenient to everything I needed to access. They serve a hot breakfast, which is rare these days. I had a great experience staying here.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear 39Claudinee, Indeed, we ARE convenient and close to so much and we are happy that you were pleased with us. We are so glad that you felt that our beds are clean and that you rated us with 5 stars. Thank you. Please do return. Best Western Gwinnett Center Hotel

"Enjoyed it"

5
27/04/2017

Friendly help, good location, quiet, very nice clean rooms, good parking and a good breakfast, good internet also. Third Best Western I have stayed at lately and they have all been nice. It's in a good spot to get anywhere in Atlanta.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear George, You're right: we ARE "in a good spot to get anywhere in Atlanta". We are so glad that you feel that we have "friendly help" and we were so happy to have you with us. Do please return. Best Western Gwinnett Center Hotel

"Never Again"

1
26/04/2017

Booked for a business event and noticed immediately there was an error in the dates. Called within 30 min of booking and staff could not be more rude. Would not let me speak with a manager, and wanted to charge $90 to make a change. Will not be back and will ensure my company does not book there again.

AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review
Dear Seth, We are SO SORRY that our clerk came across to you as "rude". This situation could have been prevented had the clerk told you that, indeed, your reservation COULD HAVE been changed right away. She should have told you that in order to get the reservation date changed, all you needed to do was to call Expedia and have them do that for you. THE REASON is because you paid THEM, not us. You PREpaid them. They had your money and under agreement with them, we are not allowed to alter a reservation made by them when money is involved. In researching your reservation, we found that it came across to us on a Saturday. THAT is why the clerk could not let you speak with the Manager: she wasn't at the hotel. We should have kindly explained to you that it was simple for you to get your reservation changed and I apologize to you that we did not convey that to you. But it WAS necessary that you get the company with whom you originally made the reservation, to change it for you. We wish you well in your future travels

"Enjoyed my stay"

5
25/04/2017

Excellent value!!!!!! It was conviently located. The room was comfortable and very clean..Breakfast was good and a good variety. Employees were professional and very helpful. I truly have no complaints

"Relaxing stay!"

5
19/04/2017

A great hotel to relax and unwind. Hotel staff friendly and caring. Beds extremely comfortable and provided a great sleep! Hotel was quiet even though almost completely occupied. Staff really made sure that they did everything possible to make my stay relaxing! Thanks to all, especially Al.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Coachwbh, We are so happy that you liked our beds and felt that our staff is friendly. We'll tell Al that you mentioned him. Please do return in the future. Best Western Gwinnett Center Hotel

"My first business trip"

5
14/04/2017

The room was great all I did was stay in the room and worked so I have no complaints about really anything. The only thing I would suggest is a list of restaurants that are willing to deliver to the hotel when you check in.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Pkt35, We are so pleased that you stayed with us and that you have "no complaints". In fact, we DO keep a list of restaurants at our desk that will deliver to the room. In addition to restaurants THEMSELVES delivering, Uber delivers food to our hotel as well. I'm sorry we did not convey that to you at check in. Thank you so much for having stayed with us. Best Western Gwinnett Center Hotel

"welcoming"

4
10/04/2017

Even though the hotel was slightly worn it was clean and well maintained. I wasn't there for the warmer months so didn't use the pool, the gym was ok...standard hotel gym. comfy bed, good nights sleep. Breakfast was good, with a friendly atmosphere and staff that couldn't do too much to help. A good place to stay for the solo traveller or family's in a good place for food and shops

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Bunopa, Thank you for having stayed with us. We hope you will return in the near future. Best Western Gwinnett Center Hotel

"Great!"

5
30/03/2017

Nothing fancy here just a great value and good place to stay all around! Staff were great, breakfast above average, clean, great beds. Didn't use the pool. Heavy retail area and the Asian market down the street was great!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Nick M, We are so glad you felt our beds were "clean". And we hope you will come again in the near future. I'm assuming you found the Asian Farmer's Market down the street. Best Western Gwinnett Center Hotel

"Great Location"

5
27/03/2017

The hotel was close to family and shopping. Good selection of restaurants and a diverse selection of ethnic foods. I saw Asian and Caribbean restaurants within a few miles and had a very good southern meal on my last night. The hotel itself was clean and the staff was friendly and helpful. I had easy access to the printer in their computer center and the PCs worked fine.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Neil T, Indeed, there is a "good selection of restaurants and a diverse selection of ethnic foods" right at our hotel. I'm sure you must have seen the Asian Farmer's Market within our block. We are so glad you liked our hotel and we hope you will return in the near future. Best Western Gwinnett Center Hotel

"Friendly Welcoming Staff & Easy to get to EVERYTHING!"

5
20/03/2017

We stayed at the Best Western Gwinnett Center Hotel 3/17 - 3/19 and were pleased with our stay. 40 minutes from the ATL Airport & 30 minutes from Vines Mansion venue. Very Clean; staff was friendly and always available. Breakfast was very good. I ended up somehow booking a room with wheelchair access through Hotels.com and when we checked in realized our room was directly across from the lobby. I feared it would be a noisy situation however that wasn't the case. It was very quiet; and it worked out. There is a pool it wasn't opened while we were there. It isn't a very big hotel and parking was always available. The hotel is at the center of all major stores and restaurants and very convenient to get to major highways. When traveling to the Atlanta area we will stay here again.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Tiffmstew, Thank you for your review. Our pool is a seasonal pool and will be opening at the end of May. I'm glad you weren't bothered by the lobby and we do, indeed, look forward to your return. Best Western Gwinnett Center Hotel

"Beyond expectations"

5
11/03/2017

This is a great hotel. It is exceptionally clean and the staff are all kind and helpful, beyond their job descriptions. I would recommend to everyone. I loved the breakfast. There was a good variety and it was set up well. The ladies stayed on top of keeping the food filled. I was so impressed with everyone's hospitality and with the cleanliness of the whole hotel.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Beachgirlga, We are so glad you liked our hotel and that you were. "Impressed with everyone's hospitality". We hope you will come again. Best Western Gwinnett Center Hotel

"Excellent Value"

5
27/11/2016

This Best Western Hotel met my travel needs perfectly. The staff was professional and friendly, the room was clean and comfortable and the breakfast was all I needed to start my day. I appreciated that it was centrally located and had many restaurants in the area to choose from.

"House-hunting"

5
07/11/2016

Excellent service, clean rooms, friendly staff, convenient location, but no recycle bins! Al at the front desk is the epitome of a southern gentleman. Always friendly and remembers my name every time I pass through the lobby!

AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Ann, We have enjoyed having you each time that you have stayed with us and thank you for the kind words. We wish you the best in the closing of your house. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Above expectations at this location."

4
02/11/2016

I knew this hotel had previously been another brand. Was afraid it would be only average. But it was WAY above my expectations. From the very efficient and helpful check-in to the wonderful sleeping beds, clean bathrooms, excellent linens, and quiet location. We were facing the back away from the road. I will use this hotel again. It is very easy access to I-85 North or South with 2 ways to exit. Price was excellent and it was sold out over the weekend we were there. We did have a reservation from a couple weeks back so I don't know if the price had gone up that last week. Hot breakfast average. I'm not a fan of those preformed egg omelet things. But they had many choices. Not sure of all the rooms but we only had 2 doubles, not queens in our room. They seemed to care about your business.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Star N, Thank you for saying that we were "WAY above my expectations". We really apreciate that. It's true that for many years, we flew another flag, but when we decided to fly the Best Western flag, we had to remodel to meet their high standards. Hence, the nice hotel. Thanks. Best Western Gwinnet Center Hotel Facebook.com/BestWesternGwinnett

"Great value"

5
29/10/2016

We stopped here for the night while traveling to Gatlinburg, TN. The price was very reasonable, the rooms were neat and clean. The morning breakfast was very good and the selection was excellent. The quality of the food served for breakfast is very important to us because it would easily cost a family of 6 over $50 to eat at a restaurant. We even got to meet the famous Al. He broke into a giant smile when I told him I had read so many good things about him here on Tripadvisor. You can take either exit 103 or 104 to reach this hotel.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Andy, How great that you felt our rooms were "neat and clean". We appreciate you and your family staying at our hotel and you are correct: we ARE between exits 103 and 104. So either exit will get you here. Thanks again!! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great place to stay near Atlanta"

5
26/10/2016

This was my second stay here. Both have been fantastic. Great customer service, nice lobby, great breakfast, excellent bed, hot shower, microwave, mini fridge. Very restful, very convenient to the interstate. I'd stay here again!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear John, Thank you for having stayed with us BEFORE. We are glad you felt we had an "excellent bed" and we hope you will return for a third visit. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Best Western Stay 10/23-24/2016"

5
25/10/2016

The hotel was in a great location not far from shopping locations. It was very clean and had a great atmosphere. The room was spacious and comfortable. I would recommend this hotel to my friends and family.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Valued Guest, Indeed, we ARE "in a great location" with restaurants and stores all round us. We are so glad that you felt we were "very clean". Do please return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"An Oasis of Calm"

4
23/10/2016

After spending over three hours at Atlanta Airport where the lines were so long visitors were being stacked in nearby corridors, it was a pleasure to book into the Best Western at Duluth. The traffic out of Atlanta was some of the heaviest we have seen and the hotel was a pleasant retreat from the hassle of Atlanta. Nice clean room, with plenty of choice for breakfast. Pleasant and helpful staff. Very little in the immediate vicinity of the hotel but a pleasant retreat in order to take a breather.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Jenandrich, You're correct Atlanta traffic can be a pain and the airport, well they have over 40,000 employees alone so it's no wonder it was a pain but we are happy to have hosted you. But when you say "very little in the immediate vicinity of the hotel", I chalk that up to being tired and not noticing because there are shopping centers all around us with every kind of restaurant you can imagine and a mall just 3 lights down. I'm sorry we didn't let you know at the desk. We appreciate you having stayed with us. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Beautiful rooms!"

5
23/10/2016

We didn't spend much time at the hotel, getting in around 9pm and leaving before 9am. It seemed very nice, they did have a pool on property. Rooms were very nice! Looked recently updated! Only downfall was that they had 2 double sized beds instead of queens!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Jaimie, We are glad you found our rooms beautiful. And we hope you had a great time in Atlanta. Do come again. Best Westen Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Nice Hotel in a time of Evacuation!"

4
12/10/2016

This hotel was nice. We had to stay at this hotel due to evacuating for the hurricane (Matthew). Staff were pleasant and courteous. The hotel was very clean. I usually stay at one of the Hilton or Marriot hotels. However, they were all booked. This was a very good hotel for the value!

AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Toniat480, We were happy that you stayed with us during the Hurricane. We hope that when you got home, everything was fine there. We wish you the best! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Start to Finish -- One of the Nicest Best Westerns I've Ever Seen!"

5
07/10/2016

Starting with Al who greeted us when we first arrived. Without a doubt, the most wonderful hotel desk manager I've encountered in many years. He was wearing a 3-piece suit and made me feel like I had a butler...the hotel was beautiful and clean throughout. The room was spotless and roomy; it smelled clean and had great beds and fresh sheets in perfect condition. Free WIFI that was high speed and worked seemlessly -- they gave us the code for guests which they changed and immediately notified us of the change! The free breakfast was great -- a pancake machine that made fresh pancakes, two kinds of sausage, bacon, scrambled eggs, omelettes...lots of everything and a very warm and inviting atmosphere. I would not hesitate to recommend this hotel to anyone and I would not hesitate to go back.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Tom, We'll be sure and tell Al about being a Butler. He'll get a kick out of that. Thank you SO MUCH for having stayed with us and we do hope you will return in the near future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"grear place to stay"

5
06/10/2016

we stayed for 4 days here,& everyday we were greated by AL, he was there when we left and when we came back everyday. he was so nice ,polite, knew the answers to all of our questions, friendly, & gave good advice on things to see. the breakfest was good & i loved the automatic pancake machine.i would recomend staying here.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear vladsuperman2, Thank you for the kind words about AL and we appreciate your patronage. We're glad you liked our pancakes! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Nice "

4
02/10/2016

Hotel was nice room a bit small though. Breakfast was good. Kids loved the pancakes I did too because it was No mess machine! My brother lives 2 miles away great location to him . We were on our way to Florida. We will more than likely choose again if we get a good price deal again

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Kitha, We are so glad your kids liked our pancakes. I wonder if they discovered all the syrup flavors, as well as the chocolate chips we had ready to mix in. DO please return! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Home "

5
28/09/2016

Thanks again AL at the desk for making our stay feel like home..We had visited this place many times in the last year.The location is so close to many amenities. Our son had finished the school program in the area and we loved staying here while we visited him.??????

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Suzanne, Indeed, you and your husband HAVE stayed with us on several occasions. And we have been honored that you have come "home" to us. And we wish your son the VERY BEST now that he has graduated with his music degree. We know that he will do well. If he decides to go for a graduate degree, you know you always have a home here when you come to visit. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Good deal"

4
26/09/2016

Reasonable rate for the area. Decent breakfast. Very nice staff. Free daily paper. Small swimming pool. Central location, easy access to interstate. Would definitely stay here again. Plenty of parking

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Chris, We are so glad you feel we were a "good deal". We thank you for staying with us. Best Western gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"good overnite"

5
25/09/2016

very good location when traveling on the interstate. Quiet, comfortable and clean. Staff friendly and helpful. Bed comfortable. Breakfast was very good with large variety of hot and cold foods. Gentleman in charge of the breakfast was helpful and made sure we had everything we needed.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Floridagal, We are pleased that you feel our beds are "comfortable". Thanks for mentioning our Breakfast host, Chad. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Very nice"

5
18/09/2016

Hotel was excellent in every way. The outside and lobby appearance was fresh, our room was clean and well decorated, the bed was very comfortable, and the breakfast area was well stocked with an attendant helping with your every need. Recommend this property to any type of traveler.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Thank you so much, Randy, for saying that our hotel was "excellent in every way". We appreciate that. And we are glad you felt our room was clean. Do please return when in the area. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Excellent Hotel"

5
14/09/2016

We had an appointment at Emory and needed a place to stay for one night and a family member suggested this hotel. I would give this 5 stars plus. This was a good clean hotel with friendly, helpful and great staff. It has a full hot breakfast that was really good. The person at the front desk was so helpful when we asked about the restaurant's & told us about the type of food served. They also gave us a book that told us everything that was in the area. The next morning when we went down for breakfast a staff member showed us where everything was & asked several times if anyone needed anything. I would highly recommend this hotel.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Debra, We are so glad you were pleased and we do hope you will return in the future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Nice Place To Stay"

4
11/09/2016

Very clean and Al at the front desk was a pleasure. If we ever need to stay in the area again we will definitely stay here. They didn't accept our points for a room but we did get a discount since we were Diamond Customers

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear BeckBeck, Thank you for staying with us and for saying that you "will definitely stay here" in the future. Thank you for being a Diamond member with Best Western. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Would Stay Again "

5
04/09/2016

By far the nicest of the hotels I stayed at in my seven day travels through the south. Friendly staff at the front desk and the room I stayed in (219) was immaculate. Breakfast was decent. There were several options daily and the coffee was excellent. Needless to say the hotel I stayed in after this one made me wanna go straight back.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Rachel, Thank you for saying that "by far" we are one of "the nicest of the hotels I stayed at . . " We really appreciate that. And do please come back again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"difficult"

3
03/09/2016

I was tricked into using expedia and did not get to use my rewards gift card, and they would not accept it at this hotel. I also did not receive credit on my membership account. because of this. the room had a connecting door to the room beside us which I had to request another room. I could clearly hear the people next to us. The lady at the front desk was very difficult. she initallyt refused to give us another room.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Leo, We are so sorry for what happened to you and we are sorry you felt that you were "tricked". In preparing to respond to you, we researched our arrivals and found someone with the name of Leo and a last named beginning with a R. That reservation came over to us from the Best Western Reservation line but it shows that the reservation was PREpaid through Expedia. I am not sure how it went from Best Western to Expedia but whoever made the reservation was given the option of paying on line or paying at the hotel and they chose to pay online. What happens when one pays online is that they pay Expedia and then Expedia turns around and makes the reservation for the guest using Expedia's credit card. So when you arrived to our hotel, we didn't even have your card that we could credit and accept your rewards gift card. The only card we had was Expedia's card. And they had ALREADY paid your charges in full. I know you were looking forward to using your gift card. Here's a suggestion for your next Best Western reservation: call the hotel directly and let THEM book it for you and they will be more than happy to accept your gift card. We accepted 100.00 in gift cards just yesterday but they were for reservations that had not ALREADY been paid for. We appreciate so much you having stayed with us and we hope you will come back in the future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Horrible smells Horrible manager"

1
31/08/2016

I checked in at this hotel only to find that the room smelled of a strong musty and foul odor. Even thought it was after 2am I was not about to subject my kids to such an unsanitary odor. When we went to the front desk to ask for another room we found out that they were completely booked. So we had to get a refund which the desk attendant said would take 3-5 days. Later, I discovered that only a partial credit had been given but to the wrong card. It was sent to the card used to reserve the room and not the card we used to checked in. The two cards did not belong to the same person. I called about the full amount not being returned and asked why it was not returned to the card that was used at check in. The general manager, ALAINA KIM, was very nasty and rude on the phone and stated that "Humans make mistakes and why cant I just asked the person whose card the credit went to to just give me the money." She was very unprofessional and was not listening to anything I told her about the cards but only asked why didn't I have the card that was used to reserve the room. I would not advise anyone to stay here because they have smelly rooms and a manager with a smelly attitude.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Detra, We are so sorry you weren't pleased in our room and the handling of the refund due to you. We wish you the very best. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"quick stay for Leadercast"

5
25/08/2016

We stayed here one night for a quick trip. Needed just an over night place because we were attending Leadercast. This hotel was great. They let my daughter check-in early as she was travelling from college and meeting us there. The breakfast was good. The room was comfortable.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Sonya, Thank you for staying with us. We are happy you felt we were "great". Do please return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Best stay ever"

5
16/08/2016

My stay was very pleasant. The staff was very professional and polite. They went out of their way to help the guest and the hotel was the cleanest one i've been to so far in Atlanta. I enjoyed the ammenities, internet, the gym and the breakfast bar

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Monica, We are so happy that you feel our hotel "was the cleanest one" that you've been to in Atlanta and how great that it was your "best stay ever". Do please return in the future! Best Western Gwinnett Center Hotel Facebook.com/bestwesterngwinnett

"Great place to stay"

5
26/07/2016

I had left another hotel and came here. They didn't have any clean rooms available but when I told Mr. Al what happened, he found me a room. The room was so clean, the service was great. Mr. Al took great care of my family's needs. The breakfast served was good. I will always stay here when in Duluth!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Ashley, We are so happy that you felt that our room was "so clean" and that "the service was great". And PLEASE do return in the future. Best Western Gwinnett Center Hotel Facebook com/BestWesternGwinnett

"Great hotel "

5
24/07/2016

My wife and I were looking for a nice hotel in the Duluth area. Having tried several in the area, we were not happy with any until we tried the best western. It has all of the qualities that we like in our hotels. Clean, friendly staff, nice area, close to everything, good breakfast, and nice rooms. The desk staff was extremely helpful, giving us tips for dinner, laundry and site seeing. He even remember our names when we came back two weeks later.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Eric, Thank you for coming back "two weeks later". We appreciate that so much. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Modern, comfortable, clean and good coffee!"

5
23/07/2016

Remodeled 1 1/2 year ago, comfortable bed, clean linens and surfaces and great in-room coffee. I stayed in a king size room which was surprisingly comfortable, as hotel beds go, with bigger than standard fridge. The breakfast was a little better than other BW'S because of the pancake machine. Very cute an efficient. Tasted and looked home made.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Travelismything22, We are so glad you liked our hotel. That pancake machine IS very popular! Thanks for having stayed with us. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Loved it."

5
18/07/2016

I stay at Best Western a lot, all over the place, and this is one of the best I've experienced: clean, attractive property, sharp, professional staff, outstanding breakfast, fast internet, hot shower, comfortable bed. I would definitely stay here again!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Thank you John for your kind words. We were honored to have you with us and we hope you return. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Brief, but pleasant stay"

4
08/07/2016

Nice and clean. Pretty good breakfast, but dining space was small. Check in friendly and prompt. Room was very clean and amenities above average. Bed was firm and comfortable. Internet access very good without complicated password. Would happily recommend to other travelers.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Clifford, Thank you so much for having stayed with us. We are so glad that you felt our room was "very clean" and that your check in was "friendly" and "prompt". We do hope you will return in the future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Very accommodating"

5
28/06/2016

We arrived with just under 40 people most of them teens and this place was great. Huge Christian Worship event for young people and the hotel was packed. Still the staff was friendly and helpful in every way. Clean comfortable rooms and with that many kids they stayed right on top of breakfast, never running out. Would go back in a heartbeat!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear bmclaren2011, The Forward Conference!! Yes, we were so delighted to have you with us again. We host the Forward Conference every year and look so forward to having you with us. And by the way, your kids were so well behaved. DO PLEASE return next year. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Good find"

4
20/06/2016

This was a good value at a location where we stay a lot when in the Atlanta area. Wish I had found it earlier. It checked all the boxes - neat, clean, quiet, good staff, good location, and easy on/off the interstate. We will use this hotel again.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear PSimmons50, Thanks for saying that we "checked all the boxes" and we are so glad that you " will use this hotel again". Please do. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Best Quality and Customer Service"

5
16/06/2016

This is not the old Best Western. I ended up here totally by accident. My sister booked my room. I would have picked a hotel with a much higher nightly rate because I value the experience of sleeping away from home and I equated Best Western with past bad experiences. I was very pleasantly surprised at the cleanliness, hospitality and feeling of being welcomed.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Anita We remember you and we appreciate you so much for having stayed with us during your difficult time. Our condolences to your family. And we want to thank you for having given us a nice rating. We hope that in the future, under more positive circumstances, that you will return once again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great Experience"

5
15/06/2016

The hotel was clean and comfortable. Staff was friendly, helpful and professional. In particular, Michael Westbrook went out of his way to follow up when we couldn't manage to get the key to work (might have been "operator error!"). I have to be in the Atlanta area overnight several times a year and will happily be staying at the Best Western Gwinnett Center.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Vi0letta4, Thank you for your rating of 5 out of 5 and for saying that we are "clean and comfortable". And especially thank you for recognizing our valued employee, Michael. He was been with us a long time and treats every guest the way he treated you. Do come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Good hotel "

5
09/06/2016

Great place to stay..staff was friendly..bed comfy..room clean..shower only.. Good breakfast added bonus to breakfast was eggs and sausage. Fresh coffee and hot water for tea provided in the lobby for guest was very nice. Me and my husband was able to enjoy a cup of tea before bed..work out room was fair..we stayed 4days..

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Rhonda, We are so pleased that you felt the hotel was "a great place to stay". and especially that you stayed four days. Please come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Wonderful"

5
06/06/2016

I really enjoyed this Best Western. The location was great and I felt safe. Really nice inside and the breakfast was displayed appetizing. I would recommend this hotel stay for anyone staying in the Atlanta area. The beds were comfortable and the room was nice and clean.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Kimberly, Thank you for your 5 star rating. You are correct: we ARE in a great and safe area. We appreciate you having stayed with us and we hope you will return. Best Western Gwinnett Center Hotel Facebook com/BestWesternGwinnett

"Bathroom Renovation Needed!"

3
01/06/2016

My husband I stayed here the second night of our 3000 mile motorcycle trip. Our first impression was that it was well-maintained....large room, modern decor, and very clean. I was simply delighted the bathtub was Jacuzzi-like but those thoughts were quickly dashed when I found out it didn't work and utterly disgusted when I saw black scum clogging all the jets. I didn't want to even take a shower with all those germs and bacteria so close. If you can't maintain the bathtub then get rid of it!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Diane J, Thank you for staying with us. We have passed your review on to our Maintenance department. Thank you so much for reviewing us and for staying with us. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Family Vacation"

5
01/06/2016

This was the best overall hotel stay I have had in a long time. The staff was very professional and engaging. The breakfast offered both hot and cold items. There was 24 hour coffee and tea in the lobby in addition to a single serve in the room. The lobby was appealing to spend time in to relax. The outdoor pool had towels available. The area offered many options for food and shopping in addition to easy access to the freeway.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear F7484ETnancyw, We are so pleased that YOU were pleased and we hope you will make us your home anytime that you are in Atlanta. By the way, thank you for your rating of 5 out of 5. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great place to stop in"

5
01/06/2016

A+ for checking in, service & quality of room. Outside of hotel is very nice, only 1 block of grocery stores/shopping. N of Atlanta, Ga. Location is excellent right off Interstate in Duluth, GA Would stay here again and highly recommend this hotel. Enjoyed the breakfast selection & use of computer in lobby

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Julie H, We want to thank you for your rating of 5 out of 5. We appreciate it so much. And you are correct: we ARE only one block from "stores/shopping". Lots of shopping! We hope you will return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"This place is AWESOME!!!!"

5
30/05/2016

Just checked in. Al at the front desk is great. He was sooo helpful. Room is great. I'll keep you updated as the week goes on. But so far, so good. The room is spacious and very clean. Th hotel lobby is beautiful and very welcoming. They have free parking and a full breakfast. You've got to stay here if in Atlanta area.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Klarneky Thank you SO MUCH for your kind review but EVEN MORE for having stayed with us. We hope you have a great time in Atlanta. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great Place to stay"

5
30/05/2016

My fiance and I stayed here and I don't remember ever encountering hotel staff working so hard to make my experience the best. Great and clean rooms, not too bad of a breakfast, and the fitness center was pretty nice! Being from MN, I was sad the pool was closed because the weather was great, but that was a GA thing and they worked really hard the get it open right before memorial day, in case we were staying that long. I will stay here every time I get the chance when visiting!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Aerial, It was a GREAT pleasure to have met y'all and then to have met your parents when they arrived. I told your dad, but YOU are SUCH a polite young woman and we DO hope you will stay with us in the future!! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"a nice stay"

4
29/05/2016

my business trip was pleasurable and my staff enjoyed it. the staff was very accommodating and helpful.we were around everything convenient and we had a great time at the nearby restaurants. the pool opens this weekend bummer we came a week earlier.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Tiffany, We appreciate you having stayed with us. We are sorry you missed the pool. But it IS NOW OPEN!! We hope you will come again this summer so that you can enjoy it. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Good spot in Duluth"

4
24/05/2016

Very adequate hotel for working in the Duluth-Lawrenceville area. Hotel is in good condition. Staff is very pleasant. Gym could use some updating. Breakfast was fine. Near a major mall and shopping area. Lots of restaurants nearby.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Barry, JUST TODAY, we added a new piece of equipment to our gym. You'll like it!! Thank you for saying we have a "very pleasant" staff. We hope you enjoyed all the "restaurants nearby". Please come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Value"

5
19/05/2016

The price with a AAA discount is exceptional. It would cost almost 80% more to book a room 20 miles closer to the center of Atlanta. The ease accessing the internet, premium TV channel, continental breakfast, and proximity to major roadways proved unbeatable.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear John, Thank you SO MUCH for saying that we "proved unbeatable." But thank you EVEN MORE for having stayed with us. Do come again !! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Decent hotel but LOUD A/C unit ruined the stay..."

3
15/05/2016

Good location, decent decor and quality overall. Staff friendly and responsive. Room A/C unit was so LOUD it kept me up half the night and I didn't get a good night's sleep. Good location and clean exterior and landscaping, etc. Breakfast setup was minimal and spartan, at least there are good dining options nearby. Sorry, I won't be back!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
David, In reviewing your stay with us and in bringing up the AC, thank you kindly for pointing out that we are in a good location, with a friendly staff and "quality overalll". We read your review that was sent to Best Western Corporate and we found the room you were in and are attending to the AC problem. We are SO VERY sorry that even though you liked certain aspects of our property, that the faulty AC kept you up. We are very sorry. Please be assured that we are attending to this problem. Thank you so much for having stayed with us and we wish you the very best in the future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Good value for money"

5
10/05/2016

Good value for money with an excellent powerful shower. Rooms clean and tidy and well maintained. Good location for I-85 and rooms are quiet without road noise (back of hotel). Breakfast is included and has a good choice and changes daily.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear D9187bhmichellee, Thank you for saying that our rooms are "clean and tidy" and thank you EVEN MORE for having stayed with us. We hope you will return!!!! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"David"

5
09/05/2016

Facility, location, staff, comfort, cleanliness, decor, rate/value, security/neighborhood, availability of smoking rooms, ease of check in and out, etc. were all excellent and we will definitely make Best Western our first consideration for our next stay.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear V6063jsdavidb, Thank you for such a nice review. But ESPECIALLY thank you for having been our valued guest. We are delighted that we will be your "first consideration" for your "next stay". Thank you, David. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Big Surprise!"

5
09/05/2016

Was pleasantly surprised during my short visit to Atlanta,Ga I travel a lot and am the member of Hilton Honors and Marriott Rewards program, but this Best Western hotel and it's staff and management is the best! Nice property, great staff,convenient location,clean rooms.Loved the place. Would definitely come back and do recommend this hotel. Thank you!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear valued guest, We are so pleased that YOU were pleased and that you felt we had "clean rooms". And especially, we are glad that you will "definitely come back". Please do!! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great place"

5
08/05/2016

One of the best places I have stayed. Staff was fantastic, the room extremely good and location perfect. I would recommend this Best Western highly. Loved the place. The staff could not have been nicer and more helpful.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Joan, Thank you both for this review and the one you sent to Best Western, naming certain employees. We remember you and we value your patronage. And thank you for your 5 out of 5 rating. It means a lot. We look forward to your return!!!!! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Very good"

4
05/05/2016

Enjoyed my stay. Room was well taken care of. Staff was kind and answered any questions I had. I was under the assumption that the pool would be open, but it was not. Continental breakfast was good. There was something different every day.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Jody, Thank you for having stayed with us. Our pool is a seasonal pool and will open at the end of this month and stay open until September. It is a salt water pool. We are sorry it wasn't open for you. Perhaps you will come back again and enjoy it? Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great area. "

5
02/05/2016

We were pleasantly surprised by this hotel. Super clean, the rooms were big, the beds nice and comfy, great rates. This hotel is close to everything you need, including Stone Mountain. We even found a Crossfit gym 8 miles away. Ohhhh and they have a great breakfast included in your stay!!!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Freddie, We are so happy that you feel we were "super clean". And you are right: we ARE in a great location just down from the LARGEST mall in the whole state and just 20 minutes from Stone Mountain, as you said. Thank you SO MUCH for having stayed with us. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Excellent staff and clean facilities - great value!"

5
01/05/2016

I was in town for a conference at the Infinite Energy Center. It was close to the conference, offered a free breakfast, and the stay was excellent. The staff were all friendly, the bed was very comfortable, and it was clean. A great value for my visit!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Paul, We are so pleased that you felt our hotel was "a great valaue". Indeed, we are just down from the Infinity Center where your meeting was. And we hope that you will come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Nice Hotel BUT....."

4
01/05/2016

Con: The rooms shake from the laundry being done by the maids if you stay on the 2nd floor. I was not warned in advance and woke up to loud noise and enough ground shaking that caused me to think maybe we were having a small earthquake or something. Staff did not care enough to switch my room and never followed up with me. Pros: Nice, clean, near the highway, many restaurants, and stores. Based on my experience I would not recommend this hotel for people who like to sleep longer than 8a.m. because that is when your room will start to shake.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Larry, Yes, unfortunately your room was directly over the laundry room. We are so sorry that you could feel the dryers and washers running. Very sorry, indeed. And we are even more sorry that you felt our staff didn't care and that they didn't offer to move you. Please BE ASSURED that this has been addressed with our staff. We know that you are coming back soon and we wish that you would give us another chance to pamper you and show you that we DO care. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Pleasant stay"

5
27/04/2016

We stayed three nights here and it is close enough to Atlanta to go into the city. The room and hotel itself was immaculately clean and the staff was helpful and polite. It is in a quiet area. I would recommend this hotel as well as stay again myself.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear zzxxyyzz, We are so happy that you would "stay again myself". And it pleases us that you felt we were "immaculately clean". And you are right: we are a straight shot down interstate 85 into the city proper, just 20 minutes. Do come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great hotel"

5
26/04/2016

Very nice hotel! Centrally located to plenty of restaurants and things to do plus very easily accessible from the interstate. Stayed here after a Braves game on the way to the mountains and would definitely stay again. Very clean and staff was friendly & helpful.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Bryant, You're correct: we are only one block off of the interstate and we ARE surrounded by stores and restaurants. Thank you so much for saying we are "very clean". Do come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Received Good Service despite Other Young Guests"

4
25/04/2016

This hotel location was close to some activities my family attended this weekend. Although there was some sort of "cleaning/chemical" smell in the hall, we didn't detect any strong odor in our room. The beds slept very comfortable and my family of 3 had ample space in the bathroom and room. Unfortunately there were some teen guests (2nd floor) who decided to be loud and rowdy in the halls (folks need to control their own children); but finally someone called hotel staff and one of their chaperones managed to get them under control. Perhaps that teen group should have been located on the first floor but we finally were able to get some sleep. The morning breakfast was delicious with an assortment that we all were pleased with. The server (Chad) was very attentive and kept everything plentiful. If ever in the area again, we wouldn't have a problem staying at this hotel again.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear GAFamily Traveler, Yes, we had a large basketball tournament with us. And I am very sorry if the kids were too loud. We appreciate so much, you having stayed with us and even more, we appreciate that fact that you "wouldn't have a problem staying at this hotel again". Please do. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Funky smell"

3
24/04/2016

Generally nice staff, Good breakfast, Clean room, Ample size of rooms, Plenty of well lit good parking Safe area BUT Moderately difficult /irritable staff at my 1:30 AM check-in. Noisy halls Worst of all, the halls smell like a mix between artificial flowers and an eager French wh*re. Multiple guests i polled during my stay agreed that the halls smelled odd. The hotel uses the same spritzers used in public bathrooms to saturate the halls with this odor. It's so pungent that the smell is inescapable, even in your room. I should have listened more to the reviews that mentioned this odd and overwhelming smell, even though the management's replies were well written and dismissed the claim as just that of sensitive guests. ("You can't make everybody happy", I think were their words.) It was so disturbing that it made me create this review, which is the only review I've ever taken the time to write. The smell is enough to make me consider a different establishment if I return to the area.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear surethatsmyname, Thank you for your review. Lately, we HAVE received several complaints on the air freshener that we are using. To some it's fine. As you said, to others, it's not. SO REST ASSURED that I have compiled a list of complaints and reviews and have forwarded it on to the decision makers. I have done that today. Several reviews down, there is one about the odor and he RETURNED to the hotel the other night. He smelled it again. He says it's not a FOUL odor but a strong "perfume" type odor. So I have sent these complaints on to our manager. Please come back again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"CLEAN, QUIET, AND GREAT VALUE"

5
21/04/2016

I have stayed at this hotel 5 times since the start of 2016! It is a wonderful hotel with great customer service! The rooms have always been clean and any problems we had were resolved quickly and professionally! The showers are spacious and bathrooms clean. The air works great in every room I have stayed in. The beds and pillows are very comfortable. The wi-fi is great I stayed in the hotel 8 hours a day online and never had any issues with the internet. I also really liked the parking area which felt safe and was very well lit! I would recommend this hotel to everyone and anyone!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear MREAPOOLE, Thank you for your kind review. We appreciate you staying so often and do hope you will return again. Especially, thanks for the 5 out of 5 rating. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Thelma and Louise"

5
19/04/2016

Great location for the purpose of our trip. Check in was late in the day, staff very helpful to let us know what was in the area for restaurants, shopping. The room was very comfortable, clean and quiet

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Mary Lynn, Thank you so much for having chosen our hotel. We hope you had a nice trip home. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Little pricey, but great stay"

4
06/04/2016

After staying at the previous night at a horrible hotel, we cancelled the second day and booked the next night here at the Best Western. It was a bit pricey, however it was a much more enjoyable stay. The hotel was clean. Staff was friendly and efficient. The hot breakfast was good.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Tracy, Thank you for saying our hotel was clean. We try! Next time you come to Atlanta, do stay with us!! We appreciate you giving us a chance on your second night. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Nice place, but smells"

3
03/04/2016

Good location, fair price, staff O.K., but you better LOVE the stink of strong perfume sprays because after a few days your nose won't be able to smell anything else! The hot breakfast was nice. Two beds in the room, one good mattress, one not as good.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Jim, We are sorry our room deodorant was not agreeable with you. Things like that are very subjective: one guest likes it, the next one doesn't. It's a never ending struggle to please ALL our guests. (Read your comments on our price compared with the review directly above you). But thank you for staying with us. We appreciate it. :) Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great Stay!"

5
23/03/2016

First, the staff was very friendly. I felt very welcomed to be there. The room was very clean. I really enjoyed the hot breakfast in the morning. The price of the room was very reasonable. I would stay at this location again.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Jenn, We are so glad that you felt our staff was "very friendly" and that the room was "very clean". We hope that you will visit us again in the future. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Staff"

4
13/03/2016

Staff very, very helpful and courteous, going out of their way to service and go above the normal requirements. Chad assisted with my disability needs in getting the food and cleaning up. Al at desk provided necessary help above the norm.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Edwina, What a GREAT pleasure to have had you with us. Indeed, we got you signed up for the special promotion we have going on right now, hotels wide and we wish you the VERY best in your travels. Do please return in the future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Five Stars Worthy "

5
05/03/2016

At first, it looks like the place does not appear to be a great place to stay. The parking lot looks small and it almost gives you an old hotel feeling. But the inside is gorgeous. Main lobby is small but very well organized. Staffs are nice and very helpful. The room is clean. Simple. Any business man or any single or double travelers should visit this place.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Simon, Just as in life, age is something one can't do anything about EXCEPT. to eat right and exercise. Similarly, our very astute General Manager sees to it that we keep our rooms clean and up to date. She has her rooms inspected daily, along with a maintenance program in place. Just this last year, we replaced all the mattresses and carpet and while we can't stop Father time from ticking, we do our best to dust the clock while it ticks. We hope you will return in the future. Best Western Gwinnett Center Facebook.com/BestWesternGwinnett

"Best Western Gwinnett "

4
02/03/2016

At arrival the exterior was freshly painted and inviting. The rooms were updated and clean. The included breakfast had some hot food items, the location was at a crossroads and seemed centrally located, entering and exiting the hotel parking lot was a lot easier than it first appeared, flow of traffic well regulated, I felt very comfortable here.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Darryl, Thank you SO MUCH for saying that our exterior was "freshly painted and inviting". And you are correct: we ARE "centrally located", with stores and restaurants of all kind all around us. We appreciate you having stayed with us. Best Western Gwinnett Hotel Facebook.com/BestWesternGwinnett

"Very good, clean hotel"

4
25/02/2016

Nothing but good things to say about this hotel. Everything was very clean. I arrived a little early & room was not ready. Had an appointment, so they went ahead & checked me in. The keys were waiting at the desk when I returned. The rooms were spacious. I like a firm mattress & this one was perfect. Very quiet. Slept really well. Room had microwave, fridge & coffee maker. Was a cool weekend & the heater worked really well (almost too well). Had to keep it set about 65*. They provide a free breakfast. The selection could have been better. Just sausage, scrambled eggs, toast, & pancakes. Would have liked grits or hash browns. All in all, very nice place & a very good value.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear HJDTourism, We are so glad that you have "nothing but good things to say about this hotel". Seriously, thank you so much for having stayed with us. And we hope you will return in the near future. Sincerely Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Nice Stay"

4
24/02/2016

The staff was very friendly and helpful. Our room was cleaned everyday, fresh towels, new soaps and shampoo daily. Price per night was very good. The only issue we had, if you could call it that, was neither of us slept well. Not sure if it had to do with the bed or just being away.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Scott C, We appreciate you having stayed with us and we hope you will return in the future. We are so sorry you didn't sleep well. Do come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"A-one"

5
18/02/2016

Although the hotel was full, the place was comfortable and very well managed. The room was large with adequate seating, flat screen and comfy beds, Breakfast was large and varied and the automated pancake maker was a pleasant change. Staff, especially front desk were welcoming and helpful.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear BeepTraveller, We are so glad you liked our pancake machine. I like to watch them coming down the assembly line. And I think they are very good. Thank you so much for saying that our Front Desk is "helpful". Do please come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Obviously not a morning place"

2
18/02/2016

Great room, great rates but horrible service. Don't even think about working out or getting a glass of juice before the "posted" time. I want to get my morning started on the right foot but don't plan on it here.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Mace H, Our gym is available starting at 5:30 EACH morning. We don't open it before then out of consideration to our sleeping guests who are near the gym. And we have water in the gym as well as coffee and tea available 24 hours for our guests in our lobby. I am sorry that we did not have juice available for you. We wish you well in your travels. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great stay. Great price. "

4
17/02/2016

And great location. ..Property is a former Holiday Inn Express. And has been totally renovated. Clean. Quiet. Modern. Easy access and parking. Very friendly staff at check in and departure. Rooms are well appointed and very clean. Breakfast has many choices of hot and cold items. Would stay here again.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear CobaltConnection, Thanks for the good review. And you are correct, we were built as a Holiday Inn Express and last year, totally remodeled to Best Western Standards and reopened as a Best Western. Brand new mattresses, carpet, breakfast room, etc. We hope you will return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"awesome stay"

5
15/02/2016

Great trip! Al at the front desk is the bomb. He has been there several years and always makes our stay feel like home. The breakfast is always good and gives a variety of items. Rooms are clean and lobby is comfortable and very user friendly.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Bill W, We appreciate SO MUCH you having stayed with us AGAIN. And AL said it was good to see you again. Thanks for coming!! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great Hotel, Staff & breakfast"

5
12/02/2016

This hotel is now going to be the one we pick when visiting Atlanta. The staff are incredibly kind and pleasant to visit with. The hotel room was clean and comfortable. The breakfast was much better than I ever expected and the hospitality was awesome. Parking lot was well lit and we felt safe at this location.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Tim S, THANK YOU SO MUCH for saying that it is with us that you will stay when you are in Atlanta. And please DO!!!! Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Awesome"

5
08/02/2016

My stay was great! I loved the comfortable beds! The room was nice and clean and warm, just how I like it. The food was good and the service workers were exceptional! I will stay there again when I visit the area.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Shania R, How wonderful that you felt we were "awesome". We were honored to have you as our guest and we hope you will return in the future. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Not bad for the brand"

3
05/02/2016

I thought the hotel had its own style, with some features like any other 2.5 star brand. But still with some subtle features. I did not like the walls they were to thin. I did like the fact that it was a pet free hotel, that is great because of sinus and allergy issues. Good food option for a quick breakfast meal/snack. Nasty pancakes. Al was ok at check in,

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Evangelist, Thank you for staying with us. We wish you the best in your travels. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"What we needed, when we needed it"

4
05/02/2016

My teenage son and I stayed one night here. We checked in a little late, and parking was plentiful. Mike (or Michael, can't remember) at the desk was cheerful, friendly and efficient. Check in was quick and easy. Our room was fine, the beds were comfortable, and we didn't notice much noise at all. The TV worked, the free Wi-Fi worked, the shower was AWESOME - great water pressure and plenty of hot water. There was a fridge and microwave. The fridge didn't seem to work and the dials to turn it on/turn it colder seemed to be broken off. We didn't really need it for one night though, so it wasn't a big deal. The coffee maker worked and the coffee was good. The room and bathroom were clean, although there was some sticky substance (shampoo or lotion I hope) on the side of the tub which I had to clean off. I greeted the housekeeper in the hallway and she smiled and said hello very nicely. That kind of thing means a lot to me. The breakfast was great. Chad, the attendant in the breakfast room, was AWESOME! I smiled and thanked him for breakfast and he responded so positively, it made my day. He asked if I needed anything, he engaged me in conversation, he was a really nice man. Again, that kind of thing means a lot to me. He is quite an asset to the hotel. The food was really good too. The little omelets were delicious, the bacon and sausage patties were great, there were also plain scrambled eggs, cereal, bread/toast, pastries, fruit, juices, milk, yogurt, bagels, cream cheese, pancakes, etc. As far as hotel breakfasts go, I thought this was a pretty good one. There was also coffee, tea, hot chocolate, etc at the coffee bar. Overall I was happy with our stay and would stay here again.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear thefitzs6, Thank you for your review. We are so glad you liked our breakfast. Do please return. Sincerely Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Just ok...nothing great"

4
25/01/2016

Ok, was here for 4nites... and they had crap for breakfast. Same thing everyday for 5 days. That's boring and frustrating honestly. No milk at one point. The welcome person at the desk wasn't nice as well. I would not stay again nor recommend to anybody. They have nicer hotels close by.

AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Kizzstone, We appreciate you having stayed with us and we wish you the best in your future travels. We are sorry you weren't pleased in our breakfast and will go over your review with our breakfast attendant. Sincerely Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Great stay!"

5
23/01/2016

We had a great stay at this hotel. It was clean and comfortable, but the excellent customer service really made it stand out. Staff was friendly and accommodating. Conveniently located just off interstate but tucked back a little from the fray. We'll stay there again.

AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Janet T, Thank you so much for your 5 out of 5 review. We are so glad that you felt we were "clean" and especially relieved that you felt we have "excellent customer service". Do please return in the future. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Back Again:"

5
16/01/2016

We had a nice stay again as went visited again! They even knew we were here before.This hotel is clean and close to many attractions.This is our home when we visit our son in school in the area. Thanks again for the nice stay!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Suzanne H, Absolutely we were happy you returned to stay again. Thank you for saying we are "clean". We appreciate that so much and do please come ANOTHER time. Come "back again" . Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"ODP Soccer SubRegional"

5
15/01/2016

This is another Best Western hotel that did not let me down. The hotel, its staff, and the price exceeded my expectations. The desk clerk, Michael, greeted us pleasantly even though he was involved in helping a customer. When it was our turn, he welcomed us as Platinum members and quickly had us headed to our room. The room was well decorated and clean. The beds were very comfortable, the wifi worked, and the TV was modern. The breakfast area was clean and well stocked. Chad, the attendant in the breakfast area, was very pleasant and helpful. The breakfast was adequate.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Soccer guest, Thank you so much for saying that "this is another Best Western hotel that did not let me down". We are so happy that you felt our beds were "very comfortable". And since we host sports events regularly (being close to the Suwanee Sports Academy and other venues) we hope that you will return in the future. Sincerely yours, Best Western Gwinnett Center Hotel Facebook.com/bestwesterngwinnett

"I highly recommend this hotel."

5
15/01/2016

I've stayed at this hotel several times over the last few years. The most recent visit was last week when I was in Atlanta for my birthday. The hotel had been remodeled since my previous visit and was updated and more modern. The room was clean and comfortable, and the staff was beyond gracious.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Suzanne, Indeed, you HAVE stayed with us several times over the years and we appreicate you returning. Thank you so much for saying that we are "clean and comfortable". Do come again in the future. And thank you for having posted a review on our Facebook page as well. Sincerely yours, Best Western Gwinnett Center Hotel Facebook.com/bestwesterngwinnett

"Excellent Hotel, great location"

5
15/01/2016

Exceptionally clean hotel. very nice staff and great convenient location. The hotel is brand new and was a great value for this area. I will always stay here when visiting Atlanta. Room was comfortable, bedding very nice. breakfast had variety and quality was above average.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Layton, Thank you so much for having stayed with us and we especially appreciate that you will "always stay here when visiting Atlanta". Do come again. Sincerely yours, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Best Western Gwinnett Center"

4
14/01/2016

The breakfast buffet was nice and better than just a continental breakfast. The shower heads and bathrooms were great. Nothing worse than a shower without any water pressure. Rooms and refrigerators were a nice size.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear David, It was a pleasure to have you stay with us and we are so pleased that you felt our shower heads were "great". Do please come again in the near future. Sincerely yours, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

"Atlanta Crown Invitational Gymnastics"

5
10/01/2016

This is one of the best hotels my wife and I have ever stayed at, and the price really made us happy. The hotel was clean, the bed really comfortable, and room had nice décor. Hotel has the most friendly staff I have ever met, especially Al at the front desk and the young man that takes care of the breakfast area. Our daughter and her family stayed at a more pricey hotel nearby, but it wasn't nearly as nice as ours, and they had to pay $6.99 each for the same type breakfast that we got for free. The hotel is easy access to and from the interstate, plus plenty od restaurants near by.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Michael, We remember all the folks that were with us for the gymnastics tournament this last week. And we APPRECIATE you having stayed with us and we are so happy that you felt our hotel was "clean". We'll pass on to Al and Chad your nice comment. Do come back for the next tournament. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Our stay was okay"

3
10/01/2016

We had a okay stay for our one night trip. I don't think I would have wanted to stay any longer then one night though. My biggest complaint was the smell in the hallways and in our room. I believe this hotel still has rooms that are smoking friendly which makes covering the smell a full time job for house keeping. The hallways smell like very strong carpet deodorizer and our room was very musty smelling. We had to walk down and get towels because our room didn't have any. One night was definitely enough for me.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Nicole, We are so sorry you did not like our air freshener. While something like that is subjective (one person likes it, the next person doesn't) the issue with your towels isn't. At your convenience, if you could write us at [email protected] and let us know which room you were in, that would help us to address this issue and see that it doesn't happen again. Thank you for having stayed with us and we wish you well in your travels and next hotel. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Atlanta Crown Invitational"

5
10/01/2016

My wife and I stayed 2 nights, and really enjoyed this hotel. It was priced lower than a more expensive hotel where our daughter and her family stayed and they had to pay $6.99 a piece for the same type of breakfast we got for free. Our hotel's cleanness and decor was really nice. The staff was extremely helpful and friendly. Close to several restaurants across the interstate.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Michael, Indeed, our HOT breakfast IS free each day and we are happy you took advantage of it. We hope you will return again. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Excellent Job"

5
29/12/2015

Read many reviews, a few made me kind of nervous. I phoned "Al" and he assured me that things were definitely taken care of. My wife and I had stayed here about 1 1/2 yrs ago, and the reviews didn't line up. So we called , and we stayed for two nights to visit family nearby 27/28 Dec. Not only were we impressed, but we recommend this place. Front desk people are attentive. My family came by with Pizza one night late, it was pouring rain, they forgot plates and utensils, none in room, of course, and Woman at front desk , got us plates,napkins ,etc. and we were so happy. Our visit was outstanding. My reply to all the "Al" bashers out there, give him a break, Not only does he care, his entire staff from maids, to breakfast staff to cleaning guys, to overnight staff went out of their way to ensure an outstanding visit. We will definitely come back, when we visit next year over holidays. And for the lady who complained about breakfast? Well we ate two excellent breakfasts , the fella in charge of that area was outstanding as well. Excellent deal for the money. I'd stay here for sure.Thanks to Al/Elena and the team at BW Gwinnett Center. AWESOME

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Milliekro, Thank you for your kind review. We are glad you were "impressed" and thank you for saying you would recommend us. How wonderful that you felt our breakfast was "excellent" and that the breakfast person was "outstanding". If readers scroll through the other reviews like you did, they will see that, indeed, our breakfast person often is mentioned in a positive light. Once again, thank you for writing and we look forward to your return. An Atlanta Concierge Facebook.com/BestWesternGwinnett

"Not so pleasant stay"

2
26/12/2015

I stayed at the Best Western for a 4 day business trip. The night staff in the hotel was amazing and super friendly and the breakfast was plentiful and staff there was SUPER friendly. Aside from that, the corridor smelt like mildew and my room was not the cleanest I've stayed at. I complained about an issue with my toilet not flushing properly and the shower backing up. Unfortunately during my stay it was not fixed and I had to resort to using a plunger to get the toilet to work properly. Aside from the staff being SUPER friendly and the breakfast being great, it definitely wasn't a great experience.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear MMny88, Thank you for staying with us and although you felt our staff was "SUPER" friendly and that the breakfast was "plentiful", I am sorry that your stay wasn't pleasant due to odor and level of cleanliness in the room. AT YOUR CONVENIENCE, if you could email our General Manager at [email protected] and tell her about the cleanliness issues, she can address them with her staff. I am very sorry you were not happy and we wish you the BEST in the new year. Sincerely yours, An Atlanta Blogger AnAtlantaBlogger.com

"Total Disappointment"

2
26/12/2015

We had to make an unexpected stay in Atlanta due to flooding in Alabama. After looking at reviews on Trip Advisor, we chose this hotel. The hotel lobby was nicely appointed and clean. However, there was a strange overpowering odor when we got off the elevator on our floor. Thankfully our room didn't smell. There was no toilet paper in the bathroom. The ac unit was so loud that we had to turn it off in order to sleep. The only bedding was a sheet and a thin blanket, no comforter. Not what you'd expect from Best Western. The next morning, the breakfast bar was totally out of hot breakfast at 8:50 and the breakfast was supposed be until 10:00. There was no hotel staff monitoring the breakfast area. Many of the hotel guests were waiting for the hot breakfast to be refilled but no one came. All of the coffee dispensers were out as well. The hotel front desk person (Al) and another hotel staff member were at the front desk casually chatting. When we asked Al about the breakfast issue, he said we'd need to speak with the staff member in the blue shirt (who happened to be the guy he was talking with until we approached the desk). When we turned to address the staff member "in the blue shirt", he was no where in sight. When we told Al this was unacceptable, he shrugged his shoulders as if there was nothing he could do.There were MANY disgusted guests in the front lobby. As a last resort, we were going to get a snack from the vending machine to hold us over until we could check out, the only vending machine on our floor was a drink machine. Sometimes being convenient to the interstate and being a well-known hotel chain just isn't enough. I would NOT recommend this hotel nor will I stay here again. I doubt that I will ever stay at a Best Western in the future based on this stay.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Lori B, We are so sad that your stay was a "total disappointment". Indeed, it WAS unacceptable to have been completely out of hot food and coffee. After you told Al that it was unacceptable, he went over to the Kitchen to see the problem and he found the Breakfast man in the Kitchen. He told Al he had coffee brewing and food cooking. It was Christmas weekend and our hotel was FULL of families - all of which seemed to be in the Breakfast area consuming the food as fast as he could get it out. This is NOT an excuse; just an explanation. Please know that we ALWAYS have a Breakfast person on duty and he was on duty THAT morning. But he was overwhelmed with the amount of people who were consuming his food. Once again, we are sorry because this did not help you. Al told you to see the guy in the "blue shirt" because Al is a clerk, not a manager and as such could not leave his OWN post - with people checking out - to go cook the food. He knew that the Breakfast man was in the Kitchen and, indeed, saw him as your were letting him know about the problem. That's why he pointed you to the guy in "the blue shirt" - because he saw him going into the Kitchen from the Breakfast area as you spoke. It isn't because he didn't care. Once again, we are SO sorry you were not pleased in our hotel and wish you the best in your travels. Please know that reviews like yours give us great concern and will cause us to see if we can prevent such a thing in the future. We get so many GREAT reviews on our Breakfast man and his good breakfast and his good service that we when we receive one such as yours, we realize that for him to have been out of food, that perhaps we should had have two people on duty that morning. With review titles such as "Great Place to Stay", "Excellent Hotel", "Great Stay", when we receive one that says "Total Disappointment", it jars us and I promise you, will help us to make sure your complaint doesn't happen again. Thank you for your review. Sincerely yours, An Atlanta Blogger AnAtlantaBlogger.com

"Great place to stay"

5
25/12/2015

Very clean. Rooms are large and spacious. Beds extremely comfortable. Easy to find right off the interstate. Close to food. Gas nearby. Our room had a nice size refrigerator, microwave oven and sitting area. Staff were friendly and helpful.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear captbill63, Thank you for having stayed with us. We are so glad to read that you felt our beds were "extremely comfortable" and that our room was "very clean". We wish you a wonderful new year and hope that you will return. Sincerely yours, An Atlanta Blogger AnAtlantaBlogger.com

"Best Wester Duluth, Ga exit 104 I 85"

5
20/12/2015

In the past 3 months I have stayed in three different Best Western Hotels along g Interstate 85. Piedmont SC, exit 49. Commerce Ga exit 149 and this one. All my stays at these three hotels have been wonderful. The hotels are clean and quiet and the staff in all three have been excellent. I would absolutely recommend any of these hotels to anyone and everyone that travels this route and needs to bed down for the night, or even extended stays.

AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Luis, We were delighted to have you with us and very happy that you were pleased. Do come again!! Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Excellent Hotel"

5
16/12/2015

My stay, of three nights, was excellent. Room was clean and comfortable. Breakfast was well laid out and food choices were very good. Internet access was reliable and fast. Staff was very helpful whenever we need assistance.

AnAtlantaBlogger, Direcror of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Donald, We are so glad you felt we were "excellent". Any good comments we receive are the result of the staff that we have! We look forward to your next stay with us. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Great Stay,"

5
12/12/2015

Great stay at a very clean, modern Best Western with great breakfast and service. The internet was fast and lobby was nice so I was able to do alot of business work online and downstairs. I have stayed here many times and I will stay again here when I come in town for business.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Osman, Indeed, you HAVE stayed with us many times and we appreciate you so much. Thank you for the kind words and we look forward to your next stay. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Family Thanksgiving Dinner 2015"

5
30/11/2015

My family came from different states for dinner in Georgia. This hotel was just what the doctor ordered. We had a wonderful stay and my family enjoyed their stay at the hotel. They also said when in Georgia this is the spot.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Ella, It's wonderful that your family enjoyed our hotel and we are pleased that you feel that we are the place to stay. We hope your family had a great Thanksgiving. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Great location"

4
29/11/2015

Stayed here 3 nights over thanksgiving. Beds were great, but didn't like the pillows. They were big and poofy, but I prefer a pillow where my head doesn't sink all the way in. Breakfast was very good, and Chad the runs the buffet was a stud. Super friendly and does a great job, Loved the pancake maker. Shower was recently renovated and bathroom was very clean. Decent price too.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear John, You liked our pancake maker!!! So do I. They are delicious. I told Chad what you said about him. He laughed. Do please return. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Home Away from Home"

5
29/11/2015

Everyone, from the night clerk at check in who recommended an excellent restaurant nearby to the man attending the breakfast room who is so efficient and accommodating to the morning manager who takes time to send you on your way with a smile, these folks make you welcome. The room was immaculate; the service equivalent to any 5 star we have stayed in. The BW is at Exit 104 on I-85 just outside Atlanta with tons of shopping and eateries nearby including the mall. Free WiFi, of course, fitness center an so on. We will stay here every time we visit the Atlanta area and recommend you do, too. Top notch star, accommodations, breakfast, location, and facilities-even a fireplace in the lobby!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Josh, We are very pleased that YOU were pleased in our hotel and that you felt our employees were attentive to you. And we are especially pleased that you intend on using us in the future. We look forward to seeing you in the future. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Decent bed trumps minor complaints"

4
22/11/2015

It is very common nowdays for even moderately upscale hotels to have hard uncomfortable beds. This hotel actually has pretty decent beds; I would give them a 9 out of 10. My only real complaints were the usual lack of electrical outlets, and the attractive but oddly uncomfortable chair.Also the service for the breakfast was noticably avove average.

AnAtlantaBlogger, Diirector of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear guest, Thanks for staying. Indeed, our beds ARE comfortable. We hope you will return in the future. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"comfortable stay and reasonable price"

4
15/11/2015

I like this hotel due to my overall experience for comfortable stay and price. The internet is very good and best ever than other hotels among Best Western. The breakfast is also good, only pity is that outside pool is closed due to winter weather.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear qingjiec, We are so glad you had a "comfortable" stay and we hope you will return in warmer months so that you can enjoy our salt water pool. Do come again!! Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"One of the best"

5
12/11/2015

For the price, this is one of the best hotels in which I have stayed. Each staff member was exceptionally diligent and proud of his work, and all were very happy and helpful. The room was great, the slip-free shower floor was great. The food was wonderful! Overall, though, the staff really made my stay pleasant in the middle of a 5-day rainstorm.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Valued Guest, Oh Lord!! Did we ever have a rain storm! You are very kind in your comments, especially about our employees. They have all been with the hotel a long time and do, indeed, view the property as their own. Do come again when the sun is shining. An Atlanta Blogger AnAtlantaBlogger.com

"Good comfortable hotel at a reasonable price"

4
10/11/2015

Staff friendly, hotel clean, Room was very comfortable and amenities were plentiful. The real coffee machine was appreciated. Hotel has easy access to airport and highway. It was a bit cool for the outdoor pool but it looked well kept.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear valued guest, We are so glad that you felt our hotel was clean and we hope you will return in the future Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Kind of OK for one night"

3
02/11/2015

Stayed there for only one night. Looks really old-fashioned. Don't expect that you can open a window in order to get fresh air. Had to go to front desk 4 times to get a working room key card. Pro - Price - Friendly, helpful front desk - Room was very clean - Parking with no charge Con - It smelled everywhere like muddy water. Sorry, but that was my impression. - Too less for the price Would I recommend this hotel? No! Would I stay there again? No! You see what you get and you get what you see.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Beijing, We are so sorry that after feeling we had a good price, a clean room and a friendly staff, you would not stay with us again. We wish you well in your travels. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Excellent Hotel somewhat outside but good for Atlanta"

5
31/10/2015

We stayed 2 nights in king bed room. Hotel is a bit outside of Atlanta but we reached the aquarium in 15 minutes (at 1030). Large room, very clean. Good shower and comfortable bed. Set back from the interstate, so no noise.Very friendly staff with good breakfast.. Highly recommended and would definitely stay again.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Graham, We are so glad you stayed with US on your visit to our country. It's a relief to know you felt our beds were comfortable and that we were a quiet property. Yes, we are. If you ever return to the U.S., we hope you will honor us with your presence again. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Really nice but....."

3
30/10/2015

Surprising, the stay was very nice! The bed was comfy, the staff was very helpful and friendly. The only thing the room had a stench or a fowl smell. It was clean, but we couldn't tell if it was the carpet or the furniture. It smell of mildew or mold. Other than that the renovations were great. Great modern décor. If they can find out the fowl smell, this hotel would be even better.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Mr Whitlow, While we are glad you were impressed with our decor, we are sorry that you encountered an unpleasant odor. Could you please email our General Manager at [email protected] and let her know which room you were in so that we can get to the bottom of this. We don't purposefully release rooms to be rented that are below standards and so we need to see what you are referring to. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Excellent property, Clean, Outstanding Service"

4
27/10/2015

Excellent property in a good location. Michael checked us in and was very efficient and courteous. Provided us great direction for dinner. The room was well appointed although a little small, large chair and ottoman was tucked in a corner. Breakfast was simple but good, no potatoes. Service at breakfast was the best we have ever had.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Warren 75, Thank you for staying with us. Indeed, we ARE in a great location. We are glad you liked Chad's service at breakfast and we will tell Michael that you mentioned him. Do come again. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"M.D."

4
09/10/2015

Excellet Hotel for the rate, confortable, no noisy, good beds, clean, location, good rate, and good location, near by good restraunts, departments stores, polite front desks, polite manners, excellent breakfast, express check-out

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Moo H, Thank you for staying with us. We really appreciate your staying and we are so glad you felt our rooms were clean. Do please come again. An Atlanta Blogger AnAtlantaBlogger.com

"Great service & clean services"

5
02/10/2015

The room was extremely clean as was the dining area. The breakfast was very good too. And to top off how nice everything was, it was very inexpensive. The staff was quite attentive to our needs and the comfort of the hotel was outstanding.

AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Holly M, Thank you for your nice comments. We are especially pleased to know that you considered our property clean. Please come again! Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Hungry to come back!"

4
26/09/2015

From the time of arrival to departure. my wife and i enjoyed every time spend so much. we're planning to return because of Cleans room, bedding, nice room decor and above all the price was good comparable to others hotels in same vicinity. I need to be proofed wrong!!

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Indian345, We were very pleased that you stayed with us and that you liked our decor. Do come again! Sincerely yours, An Atlanta Blogger AnAtlantaBlogger.com

"Great People"

5
25/09/2015

I called before I even went there and Michael solved my dilemma. And he greeted me when I arrived. Chad, the breakfast guy was wonderful. Iris the housekeeper brought extra towels. And Al made sure I didn't get lost. And when I came back from a long day, Michael again made me feel welcomed. This great staff made me feel like I was at my home away from home. A roaring fireplace would've completed it, but it is September. and a little too warm.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear friend, It pleases us that you felt we made you feel at home. And we DO want to be your home when you are in the Atlanta area. Do visit us again. An Atlanta Blogger AnAtlantaBlogger.com

"Weekend stay from Canada"

5
23/09/2015

I just have to say we stayed here last weekend for 3 nights.We picked this hotel because of the location to where our son is going to school. The place is very clean and the beds are so comfortable. The guy who did the breakfast each morning always had a welcoming hello. The staff is very helpful.It is very close to alot of shopping. We will be coming back to this place when we we visit our son.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear Suzanne H, We are so happy you felt our beds were comfortable. We just recently bought new mattresses for the hotel and they have gone over well. We would be delighted if you would consider us your home when you are in the Atlanta area. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com

"Excellent Stay"

5
23/09/2015

The staff at this hotel was great. I had two concerns which were immediately addressed and corrected. Complimentary breakfast was good. This hotel is located in a great area and I felt very safe staying there. The hotel was very clean and I would definitely recommend it to friends and family.

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review
Dear 962juliap, We are so glad that you stayed with us. As you said, we ARE in a good location and that always contributes to our guests' stays. How wonderful that you felt "very safe". Please do come again. Sincerely, An Atlanta Blogger AnAtlantaBlogger.com