Best Western Plus Dubuque Hotel & Conference Center,  Dubuque

4.5/5  - based on 765 guest reviews.
3100 Dodge Street, 52003-5203, Dubuque, United States - See map
+1 563 557 8000 +1 563 557 7692

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 765 traveler reviews
See more comments >>
Photo gallery :
When you want to get away from it all, that doesn't mean you have to skimp on comfort and luxury at this Dubuque hotel. Located near the Mississippi River and Port of Dubuque, having quick access to the bounty of Mother Nature is simply sublime. After all, with the National Mississippi River Museum & Aquarium being close by, it's easy to lose yourself in the stunning beauty of the region. This upscale Best Western Plus Dubuque Hotel & Conference Center is ideal for your pleasure. Families in town to tour campuses are in luck. Loras College, Clarke College and the University of Dubuque are all just a short drive away. Indulge in a free full hot breakfast buffet before deciding on a college. Featuring hot eggs and waffles, pastries, fruits, yogurt, cereal and 100% Arabica coffee, that's some serious brain food. We're also connected to Champps® Americana Restaurant & Bar, so you never have to go far for a fantastic meal. This Dubuque hotel features the largest indoor atrium and pool in the area for ahhh-inducing relaxation. Want more excitement? The Diamond Jo Casino and Mystique Casino are in the neighborhood. The Sundown Ski Resort is a fantastic way to spend the day. If hitting the slopes isn't quite your speed, you're minutes away from all festivals at this Dubuque hotel. The Dubuque Fighting Saints Hockey Arena, baseball fields, soccer fields and football stadiums in the area are prime for catching a game. Business travelers from John Deere, IBM®, Industrial Park, Mercy Dubuque Hospital and Trinity and Finley Hospital are just a few of the guests that keep returning to our Dubuque hotel. Our conference rooms are spacious and well-appointed. We are also pleased to offer long-term stay rates and rooms. This award-winning hotel has officially set the bar for cleanliness, customer service and decor. Reserve your upcoming stay with Best Western Plus Dubuque Hotel & Conference Center for guaranteed luxury! Enjoy your stay. Champps Americana will be closing for the conversion to Old Chicago Pizza & Taproom on Saturday, May 5 at 2 p. m. Old Chicago has announced it will open on Monday, May 28 - Memorial Day!!!

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 765 guest reviews
Certificate of Excellence
GreenLeader Partner

 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
433
Verygood
 
227
Medium
 
70
Poor
 
18
Horrible
 
17
Business Business 118
Couples Couples 185
Family Family 335
Friends getaway Friends getaway 67
Solo travel Solo travel 29
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Dubuque Hotel & Conference Center,Dubuque
  • 5
    « Great stay at a clean, friendly hotel »

    This was our second visit to this hotel. The hotel was clean, the pool was nice and we had a great breakfast. The weather was cold and rainy but it did not matter with the nice indoor pool. We will be back with more friends and family.

    4
    « Best Western Iowa »

    Very clean room and property. All staff were pleasant and professional to deal with. My overall expectations were meant for my 1 week stay at the hotel. I would definitely recommend the Best Western Plus to anyone who is traveling to Dubuque, Iowa

    5
    « business travel. »

    The Best Western Dubuque and Conference Center is one of the best hotels in the Midwest, if you're on travel or Leisure I would recommend staying here. The staff is wonderful the bar and restaurant are fantastic and the breakfast is exceptional.

    5
    « Best western »

    Alway a great experience. I've been coming here for years. Clean rooms, friendly staff. Housekeeping are so helpful and friendly. Along with the front desk. Katlin is alway friendly and very helpful. Ill always choose this Best .western

    4
    « Huser »

    This is one of the best stays I have had in Dubuque. Chammps Bar & Grill hits it right on the head with the food and sports on all the T.V.'s. Food was great! The staff was very nice. The rooms were very nice. Beds were a little hard for my liking but still had a great nights sleep. Fitness room has all the equipment you need to burn off what I ate. Overall great experience.

    5
    « Great Place to Stay! »

    Do not overlook this hotel- my conference was executed impeccably; the staff was warm, friendly and welcoming; and my room and bathroom were SO CLEAN!! Convenient location, restaurant on-site and even the families looked like they were having a lot of fun. Oh and what a deal! I would return.

    4
    « Nice place and good location to all the wonderful things to do in Dubuque »

    The pool area is great! All windows so lots of natural light, big pool, place to eat or meet up with friends- very well kept too! There is a pool table and ping pong tables too. The fitness room was well equipped, and there was a little game room too.

    4
    « Family Reunion »

    We met with family from about an hour in all directions and had a group from an infant to about 65, and we all enjoyed our stay. The pergola/seating area by the pool was perfect for sitting to visit, bring food and drink, and still be able to watch family members swim. We are planning for this to be an annual thing!

    4
    « Clean, convenient and friendly »

    Got a deal through Priceline to stay here for a night and we were not disappointed. Conveniently located near many things (gas, food, downtown, etc) with an on-site restaurant/bar, the hotel staff were friendly at check-in, attentive in the restaurant/bar, the room and hotel in general were clean, and we had no complaints. People who don't like the smell of pools be warned - walk in to the lobby and it smells like chlorine and only gets stronger as you are in the pool area. That said, the pool area is big and pleasant for groups to sit and play cards etc. Quiet at night and can't really hear road noise, both pluses!

    5
    « Good value with lots of amenities »

    My kids and I randomly picked Dubuque to visit as we are from WI and have never been there for a mini spring break. I researched all the 3* hotels in the area and decided to just book the hotwire deal where you prepay and find out the hotel afterwards and we were booked at the Best Western. It's a few miles from the downtown area, but an easy few minutes drive time. We checked in and made it to our room to discover we had 1 king bed ( I should have known better to ask as I usually do, but forgot!). No biggie. My boys are 10 and 8 so we decided to have a slumber party together! The rooms are clean, equipped with a refrigerator and microwave. The pool area is great. There is a hot tub, pool tables, ping pong and a game room. Lots of vending machines throughout the hotel with a dip and dots machine in the game room that my kids were excited for! There is restaurant/bar attached to the hotel that has really great food, and what's ever better.... a warm breakfast buffet included in the stay. The next morning, I asked if we could be moved to a room with 2 beds as my night laying with 2 kids in bed was restless. The front desk staff was always so pleasant and accommodating. They switched us with a smile on their face. I prepaid for 2 nights, but unfortunately, WI was getting a snow storm starting the following morning so we cut our stay short and checked out a day early to avoid driving through the 12 inches of snow. My loss in money, but safety first. We were very sad we had to leave early. It's a great hotel for a great price. We would definitely stay again.

  • 4
    « Great room and great value »

    Best western hotels can be hit or miss as to quality --- this one was a big hit! A great AAA rate, super large room and small but very well equipped work out room. Champs restaurant is attached which was great with cold weather and the complimentary hot buffet breakfast was served there, too.

    5
    « Happy traveler »

    The Best Western in Dubuque was easy to find, and the check in was quick. Desk clerk was very helpful. We received a voucher for breakfast at the restaurant next door. It was Easter Sunday, so they had a special buffet for breakfast. The room was clean and quiet, the beds were very comfortable. Very nice overall stay.

    4
    « Pet Friendly! »

    Stayed here with my wife and dog for a night while in town. The hotel has nice rooms that are located on the back side where you can let your dog out. Staff was very friendly and had dog treats and clean up bags available when checked in. Pet fee is reasonable. Only call out is that we had selected a King room but the "pet friendly" rooms are only 2 Queens which we did not know ahead of time. Fine for us but good to know for future. It was a little noisy being right by the doors and staff room which made our dog a little nervous hearing noises at all times of the night. Would ask to be further away next time. Overall, was very convenient and pet friendly hotel and would stay here again.

    5
    « Great getaway »

    Me and my wife love to stay here when we visit galena. Great place to relax, king suite with jacuzzi is a great deal. We are looking forward to start bringing our kids here soon. They have a great pool area with hot tube

    5
    « Excellent value for suite »

    I have stayed in this hotel many times in the last two years since I have business in the area. Quality and value for the king suite (and other rooms) is difficult to beat at other hotels. There is also the convenience of a restaurant attached.

    5
    « Great Location and Excellent Amenities »

    The hotel was located in a perfect spot. It includes the Champs Restaurant which is where you eat a hot breakfast. Food was great. The atrium has a nice pool and hot tub. Lot so tables to gather people around along with a pool table and ping pong. The room was clean and the internet was quick. Great Place. I will be back again soon!

    5
    « Clean, new and super breakfast »

    The hotel is very clean and the room was very clean and spacious too. The pool and hot tub area is very nice too. The best beyond the great room was the excellent free breakfast. It is the best hotel free breakfast I have ever had. I would stay here again in a heart beat. My kids even noticed the high quality of this hotel.

    5
    « Best hotel in galena »

    Yes it really is the best hotel near galena and in Dubuque. That is saying a lot because I've stayed in other ones. It's a high class hotel! Clean, quiet, comfortable beds, and the bathroom amazing. Pool facilities are well kept and very family friendly. When quiet hours occurred the hotel assured it happened. We saw all kinds of people celebrating wedding showers to family gatherings.

    4
    « First stop on way to Florida »

    We made reservations to stay here a week in advance. We were impressed with the quick check in, they had our room keys and paper work ready for us to sign! Our room was a king size bed on the first floor, and was very clean and spacious. They also offer complimentary transportation to any local destination within a certain distance. We asked to go to a local Casino and they had their brand new van at the front door within minutes! They also came to get us at the casino to bring us back! What a wonderful service! The pool area is huge with ping pong and pool tables. Breakfast in the morning was excellent! The connected restaurant Champs is where the breakfast is served. Employees were attentive to cleaning tables and restocking food items! We suggest sitting in the room with the fireplace where the food is stationed! We loved this place, and highly recommend this specific motel for your next stay in Dubuque, Iowa!

    4
    « FABULOUS :-) »

    I was so grateful to check into this lovely hotel, weary and stressed after a long day driving through hazardous winter weather. Made a reservation online and upon arrival sweet, smiling Jasmine Jones at the front desk made me feel instantly welcome. Carl was also cheerful and helpful and between the two of them, they were able to place me in a ground floor room as requested. Automatic front doors made it easy to bring everything in. My room was inviting, well appointed and absolutely spotless. Kudos to housekeeping ~ everything was sparkling. Loved the illuminated bathroom mirror. Granite vanity. I was too tired to eat but the room service menu for the restaurant adjoining the hotel sure looked tempting. Fridge/micro & flat screen TV with lots of channels to choose from. Bedside nightstand had docking station with 2-USB ports & 2 easily accessible outlets. Table lamp on the desk had an outlet in the base. Free wifi with plenty of signal strength to check weather radar and find the safest route home. Slept well on super comfortable bed with lots of fat, fluffy pillows & triple sheeting. Woke up to find my receipt under the door via Express checkout. Kaylyn was cheerful and professional at the front desk. Would DEFINITELY stay here again ~ soon, I hope!

  • 4
    « Very nice place with excellent staff and restaurant »

    We had a reservation so check-in was very easy. Room clean and well appointed; bathroom updated recently. Staff was excellent. Breakfast was in attached restaurant - very good. Dinner in restaurant (Champps) was excellent. Will definitely return here.

    5
    « We'll be back »

    This hotel is one of the nicest weve stayed in in the area, wonderful ammenatities, beautiful over the top rooms, and wow what a spread for breakfast!! Got a picky little one they've get them taken care of here

    3
    « Just so so »

    The room was very clean and they accommodated us with extra pillows and blankets very quickly. We checked in around 8pm and let the kids go swimming right away. One of the gates surrounding the pool was already locked for the night which wasn't very welcoming to have to walk all the way around to the opposite side. We were disappointed that not only did the pool close entirely at 10pm but so did the surrounding atrium. My husband and I like to watch movies on our iPad in the common area directly outside our hotel room so we can still have an eye on our kids but they can sleep without distraction. We specifically chose this hotel because of the atrium area and surrounding poolside rooms. However an unfriendly staff member kicked us out of the atrium at 10:15 because he ?had to clean and lock up?. Based on the cleanliness of the atrium it's obvious not much cleaning takes place in the common areas. The tables had food stuck to them and floor desperately needed a vaccuum (see pictures with dead leaves all over from the plants).

    4
    « Home away from Home »

    Best hotel in Dubuque serving a fresh, hot and cold breakfast buffet daily. Plenty of parking, friendly staff, clean pool area with towel service, fitness area, near grocery and hardware shopping, the Kennedy Mall, movie theaters and restaurants. We stay here at least twice a year for week at a time.

    4
    « Nice!! »

    Check-in was fast and the young lady was nice. The room was amazing! It took only minutes to decide to stay longer! 2 beds, 4 pillows each. Clean, comfortable and spacious! Excellent Wi-Fi. Good channel line-up with a good sized TV. Excellent amount of parking. Bathroom was large and had plenty of towels that were fluffy and had no stains or holes. Fridge/microw, 2 chairs and small table and a desk. A little loud on Saturday and into the evening with kids running the halls (5+hrs), but at quiet time, it was just that...quiet! Champps food was AMAZING! With room service available. Super nice staff and fast room service! Elevator available. Truck parking. Affordable guest laundry. Would recommend this location and would stay again if in the area! Enjoyed our stay....happy we extended our reservation!

    2
    « Bad Experience »

    The pool area was packed with parties and we couldn't even swim or play any ping pong or pool. There were outside guest with coats on and they used the pool. Half the people in the pool area didn't even have arm bands that was supposed to be worn in able to use the pool What is the sense of handing out arm bands if nobody even checked if they were worn. No staff was even around the area checking on anybody. There were kids running up and down the halls knocking on doors. Almost all the games in the game room didn't work. I asked the desk attendant when we check out if this was allowed and she gave, in a nasty way, saying that the space was rented out and that anybody could be in the pool area. The rooms smelled like mildew. Just a very bad experience.

    4
    « good »

    Everything was good for the most part. Our food was not that great but manager did correct the issue. There were also so many kids. In the past years this was an adult thing to do for new years eve and it sucked that i could not use pool or hot tub because the amount of kids that were there.

    5
    « Christmas with family »

    I recently stayed at the Best Western Plus for Christmas and was very pleased with my stay. My family and I had 5 rooms near the court yard. We were able to use the tables to set up food. The kids enjoyed the pool and ping pong table. It was fun. Our room was clean and quiet. The breakfast buffet was good. I have stayed here in the past and will definitely stay again.

    2
    « very un safe in pool area »

    not managed very well to many children running not a safe environment in pool area didn't take responsibility for other guest should have some one to keep safety in pool area. Also reported to front desk both nights we tried to use hot tub and they were playing beach ball and football in hot tub. Report both nights to front desk no one came out to pool and nothing done about it . Thanks Robert Gorham

    5
    « Great place to stay! »

    This is the best place to stay in Dubuque. Nice rooms, very reasonable rates, great breakfast and helpful friendly staff. Since we visit family here every year we will continue to use this as our place of choice we highly recommend to everyone

  • 5
    « Holidays with Family »

    Visiting family in the area. Best Western provided an excellent three nights for me and my dog. The fee for my pet was reasonable and the location is accessible to all of Dubuque. I wish I had had time to make better use of the facilities at this great location. The courtyard atrium with indoor pool and hot tub looked very inviting.

    5
    « Best Western Dubuque »

    room was clean. pool area is awesome. a lot of seating with huge open sun roof. had my daughter's birthday party here would recommend it/and do it again in the future. a good breakfast in the morning too.

    3
    « Hot Tub Suite »

    Terrible Bed For A Hot Tub Suite! Like sleeping on the floor. No continental only a restaurant to go to. To Noisy if your looking for a quite place NOT here. We usually stay at Hampton Inn when visiting Dubuque but noticed BW had better reviews but not true!

    4
    « Good hotel for Dubuque are for the money »

    This hotel is always clean and the location and attached to Champs restaurant are a plus. I would recommend this hotel. The staff is very helpful. The rooms are spacious and clean. Rooms near the pool available but others in other part of hotel are quieter if looking for that.

    5
    « GREAT !!!!!! »

    In a nut shell the hotel,, the rooms, staff, location, breakfast were all 5 star. will definitely stay again and would recommend to family and friends.Chris the cook and his staff in the breakfast room were outstanding.

    5
    « Very pleased »

    This hotel was a great choice very clean and well kept. Pool area was nice. Very pleased with breakfast best I have had at a hotel!! Would for sure stay here again very good value. Would for sure stay here again.

    5
    « Great stay »

    I stayed in the BEST room! It was clean, nicely decorated; you might say cozy. The staff were all friendly and courteous. I was staying at the hotel due to business and they gave me a room that was close to an exit. That was wonderful when I had to leave early in the morning or late at night. The best part is they anticipated my needs; I didn't have to request anything! Thank you~!

    4
    « Convenient Restaurant, Great Pool, Spotty Service »

    My daughter is considering one of the area universities, and I stayed at this hotel on a college visit. I experienced some highs and a one notable low. The low - I had a very poor check-in experience at this hotel. To summarize, I arrived early, at 11AM. I didn't expect my room to be ready, but approached the front desk to ask. They suggested that I check back at about 2. They did not offer to phone or text me when the room was ready. They did not offer to hold my bags or let me use the pool area. I left the hotel, went to lunch, did some shopping. I phoned the hotel at 2. They told me that it would be about another 30-40 min. Again, no offer to phone or text when room was ready. I returned to the hotel 20 minutes later, at 2:30 and was told "another 40 minutes". No offer to phone or text when room was ready. I returned at 3:15 and the room was ready. If it had not been, I'd have been extremely disappointed. I travel a lot. I arrive early to hotels a lot. I know that a person is lucky if a room is ready early. I also know that typically, staff offer to hold bags, use amenities, offers to phone/text when room is ready. I know that quite often, when a person arrives early, that guest's room prep is prioritized. Clearly, my room was not prioritized. What a bummer. If, at 11:00, I was told that there was no chance that my room would be ready until check-in time at 3:00 (actually later, at 3:15), I might have planned activities including visiting the museum at the riverfront or going to a movie at the theater nearby. Instead, I went to lunch, went to the mall, phoned, was given a 30 min timeframe, went to Pier 1, returned to the hotel, was sorry, another 40 min, and went to Target. Good thing there was plenty of shopping nearby. Absolute waste of a day. By 3:15 I was pretty salty about the over-promise and under-deliver situation. Now, to the highs - room was very clean and quite roomy. Beds were comfortable. The pool area was exceptional. My younger daughter loved it. The pool is in a large atrium with rooms opening right to the pool, or to a hallway above the pool with access very quick, down a short flight of stairs. Included in the pool area is a large patio section with tables and chairs, ping pong, and pool tables. There is a small game room with air hocket. Very nice for families. Not very nice if you're looking for a place to nap in the afternoon, as the pool noise is unavoidable. But if you're looking at this hotel, you're probably not looking for a quiet out-of-the-way hotel. One very noticeable plus for me, is that neither the property nor the room reeked of chlorine - at all. Yes, some pool smell, but it's a huge room with a huge atrium. None of the horrid chlorine smell. Champps sports bar/restaurant is attached to the hotel through the lobby. Even on a quite packed Saturday night with lots of big college football games, dinner service was quick and excellent. Breakfast was included with the stay, and a buffett was set up at Champps. Nice breakfast, with great variety from cereal and yogurt to biscuits and gravy, bacon, sausage, eggs, pancakes, etc. Location - the location can not be beat if you're visiting one of the area colleges. Very easy in-out, everything is close. Granted, there are some hotels nearby, but this one is very quick off and on the highway. One very high high in regard to service, which will be the one thing that could keep me coming back after the poor check-in experience - I am an early riser. As such, I often sit around reading in hotel common areas until my family wakes up. I arrived in the lobby at 4:30AM. Coffee is not out at that hour - anywhere. After reading for a couple of minutes, I saw the front desk staff a man whose name I did not get. I asked him when coffee might be available. He said "I usually put it out at about 5, but I saw you come down, and I put a fresh pot on. It's almost ready." About 2 minutes later he called over to me to let me know that coffee was ready and he directed me to the coffee area. He could have waited until 5 to make the coffee as usual. He could have waited until I asked for coffee. But this man saw a service opportunity and took it -making coffee before I even asked for it. Congrats to the gentleman working early on the morning of Sunday Nov 12 - nice job and thank you!!!! And so - I booked this hotel despite being a Hilton member (Hampton virtually next door) because of the pool and activity area as well as the attached sport bar/restaurant. At time of check in, I said I'd never book there again. After the great early-morning customer service experience, I changed my mind. I would book there again. And probably will, as my daughter is highly likely to be going to the college she visited.

    5
    « Wow! Great Place to Stay »

    Passing thru on our way to California...needed a place to rest. Trip Advisor reviews were spot on. Excellent place to stay, if I could have I would have stayed longer. Indoor pool looked so inviting but no time to use it. Room very clean, beds comfy, we had our doggy with us and they were very accommodating. Complimentary breakfast was excellent as is the restaurant Champps for dinner. Not too pricey and wonderful service. If we are ever back this way this is our hotel of choice.

    5
    « very good »

    we had 3 families stay for the weekend, enjoyed the pool and the facility very much. Would stay here again. Our families had so much fun playing all the games and just enjoying the facility. We would recommend this place to stay at.

  • 4
    « Great family hotel »

    We stayed here after attending the Galena Halloween parade. This was a great family hotel with a large pool and seating area. Good attached restaurant with good service a little pricy. Buffet breakfast included, could have used a few more options but the food quality was good. Room was clean and very comfortable. Staff is friendly and very helpful.

    3
    « Loud, cold pool, good breakfast »

    Be prepared to be kept awake until the pool area clears out. The atrium is very neat while swimming, but loud when you return to your room, as it echoes. Pool water and area very cold. Good hot breakfast though!

    4
    « Best Western Plus Dubuque »

    Our room was large and very clean. The king bed was comfortable. The breakfast was very good, food was hot and the coffee was good. They have a wonderful pool area, great for families with a nice seating area to socialize in.

    5
    « Best Western 2017 Visit »

    My family loves this BW! They have comfortable beds, great service, and make you feel welcome. Our daughter goes to College here and we stay at this BW for the past three years. Be sure not to reserve a pool view room as it can be somewhat noisey. If they would have offered bacon for breakfast they would have scored a 10 rating in my book.

    5
    « road trip from uk »

    Good hotel, pool, table tennis, arcade games and a guest laundry, Champs restaurant next door is where you go for breakfast,The breakfast on our first morning of three,was the best we came across in a month of traveling the US.First class. Chris the chef who came round and checked everything was ok . Met John Pezino the general manager for catering in the corridor of hotel, passed the time of day. He recommended if eating tonight the fish,chips were good. And they were.The night before we left met John working in bar area,said he would get Chris the chef to cook a Western omelette for us . A really kind thought and very tasty.The hotel has every thing you need. Highly recommended.

    5
    « Great Night Stay »

    Great overnight hotel stay. My check in was quick, staff were polite and room was clean. Pool area was nice although I did not use. Restaurant/bar attached was a great convenience. Definitely would stay here again.

    4
    « Quick getaway »

    The hotel staff and stay was wonderful however the service at the attached restaurant Champs for our Friday evening meal was not the greatest. Numerous frustrations throughout the dining experience. Felt rushed condiments for brought, was giving plastic tumblers to pour a beer in would have preferred a chilled glass and when we asked for one they were annoyed.

    5
    « Over night in Dubuque »

    I have stayed here many times in the past few years, and have never had a complaint. When I fly in & out of the Dubuque airport it is so convenient to use the hotel's shuttle. It is also very convenient to get a bite to eat & a beer at Champs where one does not have to walk outdoors. The staff has always been friendly & helpful, the rooms & beds are very comfortable, and the pool area is great for indoor parties. This is the first time I stayed with my husband, and he enjoyed it. In the past, I stayed for a family birthday, and other times I have stayed alone on my way to Wisconsin. Always a good experience.

    4
    « All in one place »

    Good value in a good location. Many amenities on site. Indoor pool center with pool tables, ping pong, and plenty of tables and chairs. On site restaurant and sports bar. Shuttle to casino and downtown area only 5 minute ride. Recommend.

    4
    « Overnight in Dubuque on the way to Portland »

    Me and two friend are driving the Lewis and Clark Trail fro m Louisville to Portland, Oregon. Stayed last at this motel. Nice facility. Friendly front desk staff, clean spacious room and good eats in the hotels restaurant "Champs". Rooms rate includes free Wifi and breakfast. Convenient location on State Rd. 20 , with easy access.

  • 5
    « Nice stay »

    Busy but grear restaurant onsite. I would definitely stay again. Very friendly and comfortable rooms. This was an anniversary weekend and we enjoyed our stay. Manager at the bar was very involved when we had a minor issue. Great customer service!

    5
    « Wow! »

    What a great hotel! The staff was unbelievably friendly, helpful and accommodating! The room was spacious, quiet and super clean! The pool area was clean and had several other things to do, such as, ping pong tables. The breakfast was a true hot breakfast! Would definitely return if in the area!

    4
    « Nice but good luck with your reservation »

    Had a nice stay, but the reservation process beforehand was terrible. Could not get the Loras College special rate online, so I called the 800 number to make reservation who told me that I need to call the hotel directly to get the special rate. When I called the hotel, they answered "Hello" instead of "BW Dubuque." They said there was no college special rate but I made the reservation anyway. When I did not get an email to confirm reservation, I called again to discover that they reserved one night for one person instead of the two nights two persons I requested. Correction was made. Later spoke to college staff who confirmed the special rate was still valid, so called hotel a third time to adjust rate. Nice caring staff and good accommodations during stay, but too bad these positives are not reflected in the reservation process.

    5
    « Great stay »

    Best Western Plus Dubuque Hotel & Conference Center was great! Staff was very nice and helpful. Nice having the Champps restaurant on the hotel grounds. Thanks to hotel manager Mr. Guthrie and his staff for a great visit to Dubuque!

    5
    « Nice! »

    Very clean appearance, the staff were courteous and knoweledgable. Rooms were exceptionally clean and smelled fresh. Pool area was clean and organized. Breakfast had many tasteful options and the staff maintained the food stations expediaty.

    5
    « My Daughters Wedding »

    The reception area was perfect. Many great memories were made and the staff was transparent which was great. They worked around everyone and there was no problems.The Staff assisted with everything we needed with no hesitation. I would stay with Best western any time.

    5
    « Clean and enjoyable »

    We stayed on the 3rd floor and enjoyed the accomodations...Room large enough for two and coffee maker , microwave and refrigerator a plus. Room darkening shade a welcomed item . There is an indoor pool , restaurant -Champs- on the property ..exercise room .Staff was quite pleasant and helpful

    5
    « Great service and value »

    Mike Guthrie is the reason why we enjoyed our most recent stay and intend on returning for many future visits. He is a great role model for people in the hospitality industry. He knows how to make sure guests enjoy their stay. Great facilities, great room and full breakfast. Will definitely come back thanks to Mike.

    5
    « Enjoyable »

    We had a great experience here! Room was clean and comfortable. The bed was excellent! Fun open area for recreation. Game room was a nice touch. Fitness room was ok, but at least they had one. Breakfast was awesome!!

    4
    « Pretty good overall.... »

    Front desk service was excellent, accommodations were fair for the price point. The Breakfast Buffet was plentiful but not the correct serving temperature. The pool area indoor atrium was very nice and the poolwas kept sparkling clear. The hotel was located somewhat away form anything you could walk too. You would not want this location if you did not have a vehicle. It was a quiet location and we felt safe at all times.

  • 5
    « Very Accommodating - Kitchen Staff came in early »

    Our dragon boat team stayed at the Best Western in Dubuque. The continental breakfast hours were from 7:00 - 10:00 but our team needed to leave the hotel a little after 7am to be at the park. It was suggested by the checkin staff that our captain speak with the chief and he graciously called in his kitchen staff 30mins earlier to accommodate us. Now this is great customer service!!!! Thank you so very much!!!

    4
    « good hotel for a good price »

    I stay here often for business in the Dubuque area. This hotel is a good value, with comfortable beds and Champs restaurant attached. The workout room is small but gets the job done :) Breakfast is included at Champs and it is a nice spread that rotates through out the week.

    5
    « Great stay »

    Wow whst a cool hotel nice hot tub and restaurant nice snd quiet and they even gave me a discount for a work stay and the restaurant attached has s great selection of beers and craft beer 5 stars for me

    4
    « Weekend Getaway »

    Nice hotel, my son loved the atrium area with the ping pong tables, pool table and swimming pool. The hotel was clean and the staff was very friendly. We will definitely stay here when in the area again.

    3
    « Great stay except for the noise! »

    We stayed at this BW over Labor Day weekend and it was very busy. The staff were friendly, room was clean, and breakfast was great. The only reason I gave it 3 stars is that it was VERY LOUD. The rooms all face inward towards the pool area and they are not at all soundproof. Pool hours on the weekend are until 11:00 pm. We could hear kids running, screaming, and even banging on the door late into the evening. I could people talking plain as day outside the room. We had a horrible time getting our 3 year old to sleep with all the noise. Even the TV didn't drown out the outside noise. I'm sure it is quieter during the week but If you plan on staying here on a weekend, you may want to bring some earplugs.

    5
    « Go Bruins! »

    We were visiting from Sherwood, Oregon to watch our college boys' play their football season opener. The whole team, plus parents stayed at this hotel. Our experience was top notch and I highly recommend this hotel to anyone visiting the Dubuque area!

    5
    « Clean Hotel, Amazing Service »

    We just spent two nights at the Best Western Plus Dubuque with a football team that consisted of 81 folks in the traveling party. This hotel did an amazing job of serving our team. From the minute we checked in (at 1:30am in the morning) until the moment we left, the front desk, maid service, and restaurant staff provided excellent service. Our boys can eat and it is more often that a hotel does not provide enough food to truly feed our boys. But each and every meal (two different breakfast and dinner) they cooked lots of good quality food. The restaurant staff also went out of their way to meet dietary restrictions. I would not hesitate to stay here in the future.

    3
    « So-so »

    I haven't stayed at a Best Western in a long time, but took a flyer on this one, based on location and passable reviews. Older property that could use some updates. Reasonably well maintained. Staff was fine. Breakfast, too -- located in adjoining restaurant (Champs). Had an exercise room that was a little cramped but adequate. Had a large pool area and hot tub that were good. Rooms were somewhat dark and dingy with older furniture. Room was clean enough, though. I think it would have been fine at a lower price point, but just didn't think it was on a par with places where I typically stay (Hampton Inn, Hyatt Place, Holiday Inn Express, etc.) at a similar price point. If you need to stay in that area, it's OK, but if you have flexibility on where you stay in Dubuque area, you may want to explore other options.

    5
    « clean »

    Staff was friendly and the room was clean.Would stay again if I was in the area. The free shuttle was nice and the staff was friendly. Stayed next to the pool and it was noisy but expected. The hotel was full and couldn't switch rooms

    4
    « Enjoyable stay »

    We stayed for 2 nights at this Dubuque Best Western. Overall we had a good experience. The staff was professional and very helpful. I had taught in Dubuque back in the early 80's and it was interesting to see how the city has grown. Our room was great and I loved having a daily newspaper outside my door each morning even on Sunday. The breakfast buffet was good but I would have liked to see different items the second day. They were exactly the same.

  • 1
    « Very noisy »

    Avoid pool rooms and times when there are big groups if you prefer a quiet room. Room could have been cleaner and brighter. Felt dingy and run down in the room even though lobby is up to date and nice. Lots of parking and convienient location.

    4
    « Excellent Family Choice for Dubuque »

    First time staying at this hotel and first time at a Best Western in a long while. Very impressed with lobby, restaurant, and facilities overall. Huge pool atrium. Pool and hot tub were of adequate size, and tons of seating at tables in pool area. I am sure this hotel is busy on winter weekends. Rooms were very nice, however walls were pretty thin and noise from adjoining rooms was very noticeable. Breakfast was included at restaurant attached to the hotel, and it was an excellent buffet style hot breakfast. Compared to the nearby Grand Harbor, the rooms were much nicer at the Best Western than Grand Harbor. Pool area wasn't as extensive, but everything was not as run down as Grand Harbor. Would definitely consider this hotel with kids wanting indoor activities at a hotel.

    2
    « Non-smotking room is a joke »

    The registration form has a line for guests to initial agreeing they will not smoke in rooms. When we checked into our room it reeked of cigarette smoke. We are not smokers. So much for getting a noon-smoking room. They do have a very nice breakfast buffet.

    5
    « Great place to stay in Dubuque »

    I highly recommend this hotel. The front desk staff checked on us after seeing the room - which was appreciated. The microwave and refrigerator were helpful to have for additional food items. The breakfast in the morning provided more selections than most hotels with free breakfast. The rooms were clean, spacious and comfortable. We did not experience any issues with wifi connection. No complaints!

    4
    « Great stay for family gathering »

    This hotel was set up perfectly for our family gathering with a common space to visit and have kids swim. We especially liked having poolside rooms, and using the ping pong tables and pool tables. We will stay here again

    5
    « Good Value »

    Breakfast is great. Other guests were noisy at times, but never long enough for us to complain. Room was nice and staff are very pleasant. Mini fridge and microwave in the room are handy, and hidden under the tv - neat. Shower set up was different, but functional. Overall great value and room.

    2
    « Extremely noisy »

    Great for families but terrible for those who want peace and quiet. The rooms are located around an indoor pool that is extremely noisy. The rooms are good size, clean and newer. The breakfast room was dark and dingy and the food selection was limited.

    5
    « Hotel bigger than you think »

    The rooms are big and clean. The breakfast was great. If you don't want to drive somewhere for dinner, you can go to Champs restaurant that is connected to the hotel. The only thing I didn't care for was the pool and hot tub are near the front door. Not private enough for me. You can also play ping pong and pool there.

    5
    « Great place to stay! »

    Absolutely one of the best Best Western motels we have stayed in! Awesome staff and great service! One of the best restaurants we have eaten in! Food was awesome and tasty! Breakfast was delicious as well!

    4
    « Recommend with considerations »

    Nice spacious room. Clean. Pleasant staff. I have 2 issues with this place. 1. This is a conference center. But the accommodations for working at the desk are very poor. There is no outlet to plug in a computer or charge a phone. I had to call the staff to come and find a way to plug me in. They had to plug in a power strip behind a very heavy piece of furniture and they had to unplug a light to access an outlet. This is all very inconvenient in you need to work on your computer. Also, the desk chair is way too low. At the low setting it is sitting on the floor. At the high position it is way too low for the desk. Again, this is not appropriate for a conference center where people are working. 2. The server on the hotel WIFI would not allow me to log into other hotel sites to book future reservations. I had to do it on my cell phone. I kept getting access denied on several competing hotel sites. I find this totally unacceptable.

  • 5
    « Will Be Going Back Every Year »

    I couldn't be more thrilled with this hotel if they hand delivered Jeremy Renner to my door. We stayed there in mid-July 2017 along with our dog Radar and it was simply marvelous. The staff were courteous and kind, the room was clean and comfortable, the pool area was spacious and fun. Having Champps connected directly to the hotel, as well as hosting breakfast and room service was a dream (I especially loved their flatbread); they were quite accommodating as well as our dog is a service dog. Their staff was, as well, friendly and kind. If there WERE a critique it would be this....unless you're okay with a lot of evening noise then don't get a pool side or pool view room. We were admittedly naive to it but it was quite noisy from about 4:30 p.m. up until the pool closed and with some totally not self aware guests, very noisy even after that one night. The staff though was quick to respond to customer concerns about this. If you want to swim in the pool without a lot of children or others I would highly recommend swimming right away in the morning or mid-day, as I did, and it didn't start to get busy until about 4:30 p.m. We plan on making this trip a yearly trip and we plan on staying here every year but from here on out will be requesting a third or fourth floor room. Oh, the Dipping Dots machine was a nice surprise as well.

    4
    « best lodging experience »

    Great food, nice and clean rooms, professional and helpful staff. Beautiful hotel will welcome you inside... offers a great family activity area around the atrium pool inside. Plenty of things for the family to do in the surrounding Dubuque area. The buffet breakfast offered a large variety of delicious breakfast options, plus 3 kinds of juice, fresh fruit, and a delicious lemon zuccinni bread... yum. Would definitely recommend this hotel if you're looking for a quality night stay.

    5
    « LINDA Convention »

    The LINDA Convention was held here this year and the accommodations were wonderful. Along with a great room and very helpful staff, the dinner we had on July 22nd was beyond my expectations! My grandson is attending University of Dubuque this fall so considering where I will stay when I visit, your hotel will be #1 on my list!!!

    5
    « Linda Convention »

    Everyone I met at this hotel was a great asset from my planning the convention to the personal interest in helping me out with anything I needed. I worked on this for a year and a half. During the phone calls and emails, I was assured everything would be taken care of and the staff got back to me within 24 hours on any thing I presented to them. What a wonderful group of people. The accommodations, as well, met all my expectations. Definitely would recommend this hotel for anyone coming to this area.

    4
    « Nice Place to stay »

    This hotel was clean, and had a more modern decor. The pool and hot tub area in the atrium were quite nice, however very noisy. When there is a larger number of people in the atrium/pool area, the sound echo's and you can hear it in the rooms that surround the pool. However, once 11pm came, security was very efficient at making sure the noise levels were zero!

    5
    « LINDA CONVENTION »

    This yrs. convention was in Dubuque and Best Western Plus Dubuque Hotel & Conference Center was selected site. I thoroughly enjoyed my stay, staff were courtesy and attended from daily housekeeping (my room always clean and bed comfy ) to front staff arranging shuttle service. The breakfast buffet was very good every morning. I enjoyed the atrium, hot tub and pool too. Overall, excellent place to stay

    5
    « Exceptional staff. Total comfort. »

    All staff were pleasant and friendly and obviously took time to make my hotel experience exceptional. All areas were in good condition and extremely clean. Breakfast excellent and abundant. Comfortable bed. Bathtub was a bonus as was parking close to my room.

    3
    « Good and bad »

    Our room was not ready at check in time when we needed it, but once we got in it was nice. We had a cool pool view room but at night it was noisy until the pool closed. Housekeeping came before 10am then we were gone the rest of the day and did not come back to clean the room.

    5
    « True gem in Dubuque, IA »

    Best overall employees at a hotel I've ever stayed at. Comfortable rooms, great pool area and the best breakfast EVER! Dubuque is a charming town, with numerous area amenites. I highly recommend the Best Western Plus in Dubuque, IA for your next stay. I stayed for 5 days and loved it!

    5
    « Hotel for family reunion »

    This is a great place to stay for families for a great value! The restaurant is wonderful, pool area clean and large, extra games, dip n dots vending machine, etc... We had our whole family there from 1 year old-53, there were 20 of us and we had a great time! The staff is incredibly warm and welcoming!

  • 5
    « Excellent hotel »

    Great breakfast. Great pool. Very attractive property. They will shuttle you downtown and back whenever you want. Pet friendly. Staff wonderful. Clean laundry room. Convenient location. Recommend highly.

    5
    « Dubuque Area Tour »

    Best Western is the best bang -for -the -buck in the Galena -Dubuque Area for a couple, We do super club dinner and dancing, Mississippi River parks tours and cruises, and strolls along the river front. There is plenty of Casino opportunities for gambling (don't do) and fine dinning. close enough to experience the shops and bars/restaurants in Galena and still experience a bigger city life in Dubuque.

    5
    « Great Property »

    This is a great property all-around. The staff are very friendly and seem very caring. The property is very clean and updated. Our room was very nice, with a counter and mirror outside the bathroom. The room was nicely decorated. The hallways had recently been updated with new carpeting. We didn't use the pool, but it looked very nice. Ping pong tables and other games are available. The attached Champs restaurant was very convenient being attached to the motel. The food at the bar/restaurant was very good. Plenty of parking. Friendly to motorcycles as they let us park under the entrance canopy. Plenty of conference rooms and a nice meeting theater available, as well. The motel is also close to many food options. You won't regret staying here.

    4
    « great customer service »

    great customer service. got the national mississippi river aquarium package. it was so worth it. got my bang for my buck. the pool and hot tub was wonderful. game room was so much fun. can't wait til next time!!

    5
    « Great value and nice stay »

    My 15 year old niece and I had a great experience at the hotel. The room was very nice and clean and my niece said the hotel was "luxurious." The staff was courteous and professional. The food was great. I will stay here again.

    5
    « Relazing »

    My boyfriend and I stayed here for his birthday. The thing that we loved the most: the mirror in the bathroom! Now we're trying to find the same one for our bathroom. The room was extremely clean, and the bed was so comfy! We went when there was a conference and many little kids around, so it felt like we were always hearing screams from an upset child

    5
    « Wonderful Service / Champs »

    We recently stayed at the hotel for a golf outing. We want to give a huge shout out to Morgan the night bartender at champs. She was wonderful took such great care of us and allowed us to have a blast. She made our stay the best. We were a rowdy fun crowd of 14 friends and were treated like we were at our friendly hang out back home in Madison. Even got the whole bar to do the wave!!!!!Thanks again Morgan you Rock!!! PS the Iowa deputy was pretty great to us too (no one got in trouble). See you all next year :)

    4
    « Nice place to stay in Dubuque »

    We had a really nice, clean, comfortable room. The bathroom was large, and had a really nice, cool lighted mirror. The bathroom even had towel racks, which most mid-range places seem to have eliminated. The hotel has a large, indoor atrium with a pool, which we did not take advantage of. The free breakfast was above-average, with lots of options. The only two small negatives. The mattresses had what seemed like plastic protector, which made noise when you moved in bed and made the bed hot. Also, the shower curtain did not extend the entire length of the shower.

    5
    « Great Value »

    You can tell this location has had recently remodeled rooms. Very comfortable and very clean with a nice breakfast experience. The bar had a nice selection of local and national beers on tap. For the price, you likely cannot beat this hotel experience in Dubuque.

    5
    « Family Get Together »

    I would recommend this BW because all of the employees were professional and made our family stay of 50 enjoyable. We also used a meeting room with full dinner and bar and again exceptional service. We have had family functions such as this many times at various locations but I will only use this location. From the reservations, check in,catering, accommodations and billing was flawless. This is the first time that I have made a recommendation on this site because it was GREAT!!!

  • 4
    « Very nice HOTEL for kids »

    Rooms very clean .beds are comfortable. Appears to be recently remodeled and upgraded. Resturant and bar in HOTEL. Domed heated swimming pool and hot tub .pool is 9 ft. Deep. Staying in extended stay room has fridge micro electric cooktop very large room. No bugs no FUNKY SMELLS

    5
    « upgrade room »

    We received a better rate and whirlpool room when we arrived. They had no record of our reservation. Eric(?) was apologetic and gave us the upgrade. The staff was very friendly and accommodating. The breakfast was the best. Lots of improvements since our last stay.

    5
    « the best »

    great hotel ,clean well maintained,super service from a great staff ,if I ever go to DUBUQUE again I will stay here WE were there 3 days and the breakfast menu would very every day.the pool was large and at a comfortable temperature,and there is a large area near the pool where parents can relax .

    4
    « Great place to stay in Dubuque, especially with kids »

    Stayed here a couple nights during a basketball tournament. It is right on Hwy 20 near the mall and restaurants. Close to the colleges. Has an attached restaurant with bar, Champps. The included breakfast is good and is served at Champps. Beds were comfortable and TVs were good. The kids loved the pool (wasn't overly chlorinated like some places), ping pong, pool tables, arcade, etc. Only issue we encountered was the cooling unit in our room. Turned out the curtains hang over it and the thermostat is in the unit. We tied up the curtains then everything was honky dory.

    4
    « Nice Hotel »

    A great hotel, newly remodeled. Clean and comfortable. Has a Champps restaurant and bar right in it and their food was great with a ton of cold beers on tap! Great pool and hot tub area for the kids! A great value conveniently located near everything.

    5
    « Great place to stay with kids »

    The staff were extremely friendly and helpful and they were great about kids. We had a big group from a basketball team and they were great about letting kids have fun. The pool area is big and a great place to congregate while the kids play.

    5
    « chuck's review »

    The hotel is an excellent place to spend one or several nights, relax during the day or attend a conference. The rooms are clean and crisp, the beds are great and everything in the bathroom works well. The breakfast is good and plentiful. I highly recommend this hotel.

    5
    « Great place to stay »

    Love this place. Clean rooms, great service, excellent breakfast, and fun things to do. We come occasionally to visit our daughter at the local university as well as take care of some business and can make a nice weekend getaway of it due to this hotel.

    4
    « Business trip »

    quick overnight stay. Great lounge area. Nice pool area and a decent workout area. Staff was exceptional. Motel was clean, but could use a few updates. No problems at all, and would definitely stay again.

    4
    « Good for families »

    I would recommend this hotel for families, the indoor pool area is ideal for kids, the rooms all surround the pool area resulting in kids running along the landing outside the room and the noise of the kids playing in the pool may annoy some people who have an early start to a long drive. The pool closed at 10pm. The A/C unit is round the corner under the window, this meant the air went up behind the curtains instead of into the room, I did like being able to open the window though.

  • 4
    « Great place to stay »

    Hotel is clean and comfortable. The pool and hot tub temperatures were good. Breakfast has good selection and the Champs menu has many delicious items at a reasonable price. While the location worked well for me, it is a bit far from the downtown area but the drive is quick to enjoy the opportunities Dubuque has to offer.

    5
    « Fun place! »

    Room was clean, could tell it has recently been remodeled. Nice big pool area would be great for families traveling with kids. Champs restaurant is connected had some good burgers and a nice (complementary) breakfast buffet. Would go again.

    5
    « Excellent Stay »

    The hotel was very clean. Comfortable beds, large bathroom. Everything was spotless. The breakfast served was a buffet with eggs, pancakes, biscuits and gravy etc. Not the small continental meals other hotels have. The attached restaurant had amazing food. Room service came quickly. The pool is large and sunny, a great place to meet up with others. Overall, very satisfied with my stay here and well worth the money!

    5
    « Excellent stay at Best Western Plus Dubuque Hotel & Conference Center »

    We stayed for one night for our daughter's college graduation. The rooms are big and clean. There is a closet and mirror/table outside of the shower and toilet area which is nice so two people can get ready at one time. The staff we came across at the front desk and in the hallways were very friendly. Parking was easy and convenient. This hotel is connected to a nice restaurant, so no need to leave the building to eat. This same restaurant is the area we went to eat our hot breakfast which was included in our stay. The breakfast was tasty and had a good variety. The beds are queen size and comfortable. Also, there is also a small refrigerator in the room. There is a large indoor swimming pool and patio area which we did not use. But looks great for families who like to swim. There is also a hot tub in the same area. On the indoor patio there are many tables with chairs so one could bring in food into the area while watching their kids swim. Overall this is an excellent hotel. I would highly recommend it when staying in wonderful Dubuque!

    4
    « April 2017 »

    It is an updated Hotel. The Best Western plus of Dubuque, Iowa has been recently updated and remodeled. The room had new bed linen, furniture, TV, and a door security system. Free Breakfast Bar was available for Hotel guest in the attached restaurant. Indoor pool was clean. Very Friendly staff members.

    4
    « Enjoyed the visit »

    Very pleased with the hotel and the breakfast menu. Atrium area and pool were a little chilly. In all fairness, it was a cloudy day but looked forward to relaxing around the pool in some warm weather. Really enjoyed the Mississippi River Museum. That is worth a visit and you get to pet the Sting Rays!

    5
    « Awesome Hotel »

    We were traveling with our two dogs and appreacited the reasonable dog fee that the hotel charged. After traveling most of the day it was nice to have an onsite restaurant that had great food. The staff were all very friendly and willing to assist us with anything we needed. All areas of the hotel were clean and well maintained. Our room was clean and comfortable. The mattress and pillows were very comfortable. I would stay at this hotel again anytime I am in the area.

    5
    « Baseball stay »

    We stayed during a baseball tournament. Front desk was very friendly, allowing us to check in early so make the start of our weekend a smooth one. Staff was friendly and helpful! We will stay again when we are back in town.

    5
    « Great place to stay. Highly recommend. »

    My husband and I typically stay in resorts across United States and in the Caribbean Hawaii. This hotel was very nice looking beautiful room beautiful lobby great staff. The breakfast was awesome. Highly recommend this place above all others.

    4
    « Easter get away »

    It was our first get away of the Year Came here for the Easter brunch spent 4 Days exploring the area along the Mississippi Dubuque is what I would call A collage town . Easter Brunch was fantastic There A two Casinos in town if that is your thing , several museums A lock and Dam with viewing tower Also A wonderful park Eagle Point

  • 5
    « Spring break with grandchildren »

    Great location..good food..lovely pool lots of room for the kids to play. One thought would be to add additional games in the arcade although they had no problem spending $20 there. Love this location for kids!

    5
    « Spring break 2017 family trip »

    Place was very well maintained. Only complaint was loose little rocks that had come up out of the pool area floor were sore to walk on. Otherwise everything was great. Breakfast buffet was awesome and some of the free amenities were great. Free pool table and ping ping tables were awesome.

    4
    « Clean and Friendly »

    Service was great. Pool area really interesting. Uncomfortable with people putting infants and little ones in whirlpool so wish they had posted rules but there is no iq check to be a parent. Place was older and located by cemetary and mobile home park. Room very clean and well appointed. They have put some serious money into upkeep and it shows. Nice property!

    5
    « Overnight stay »

    I stay here often as my son goes to Loras College in Dubuque. It is always very clean and the staff is very friendly. The hot breakfast is a perk and the Champs connected to it makes it very convenient.

    5
    « Great Hotel »

    What a gem of a hotel and a great value. Our room was clean, roomy, updated, comfy bed, large clean bathroom and pet friendly. The breakfast was excellent. There is a restaurant attached to the hotel that has great food and cocktails. No need to worry about having a drink and driving. Only complaint are the people that do not pick up after their dogs. This is your job people not the hotels.

    5
    « Had a wonderful time! »

    We had a wonderful time- our mini vacation was complete. The service was excellent and pool area was wonderful. Breakfast was very nice in a sit down atmosphere. Were very pleased with our stay and we will be going back again!

    2
    « Disappointing Hotel, disappointing service! »

    I recommended this Hotel as a member of Best Western rewards club to some friends for all of us to meet at. I have stayed here twice previously with no problems. My friends requested an early check in 1pm....they were unable to get into their room until 5:45pm. Way past the check in time of 3 pm. They were repeatedly told it will be ready in 30 minutes. We had group dinner reservations for 6pm. So they got ready in my room. Which left us with no towels. requested more towels from front desk. On the way to room after our evening out in Dubuque, I stopped to ask if the towels had been delivered or could we take some up. I was informed that they were in my room. NOT!!! when I called down to front desk was informed there was nobody to bring them up, I would have to come get them myself! Well DUH, this is why I asked about them in the first place on the way up. Staff does not know what they are talking about! They apologize but cannot help you! Unless you bringing kids over the age of 4 to swim don't think you will enjoy the pool area on a weekend. This hotel offers pool parties for NONGUESTS!! Also found out while there other guests were offered Pizza and soda with the room for lesser price. So being a rewards member does not count for ANYTHING!

    5
    « Great Stay »

    What a great property this is. First time staying here and we will be back. Service is awesome and the pool area is very nice. Grandchildren loved it. Breakfast provided was a nice surprise and offered great selections. Very clean and comfortable rooms.

    5
    « QUALITY LOCATION AT QUALITY PRICE »

    I stayed at the Dubuque Best Western while attending DOCK DOGS WORLD CHAMPIONSHIPS..with my dog....Friendly staff, Clean facility..I used the Hot Tub, Laundry, resteraunt, great meals..try the ribeye & the hot fudge sunday..lots of grass area for your pet..quiet rooms...very close to all businesses..

    5
    « Great place to stay »

    Near all resteraunts and shopping. Very clean. We stayed on the 3rd floor. Very quiet.away from the pool. Pool area is in the middle of the hotel so when we stayed on the second floor last time it was quite noisy. But we made sure we stayed on the 3rd floor and were very happy. Free buffet breakfest.scramled eggs,sausage, corn beef hash, potatoes, French toast and pastries. Very nice and friendly staff. Cleaning crew worked very hard and were very friendly.we would continue to stay here when in Iowa.

  • 5
    « Conference host site »

    I chaired a conference held at the Best Western with 150 attendees. From the onsite, the sales staff was really impressive. At my first visit, they did their homework and knew about the organization, commenting on an award that a member had just recently received. Throughout my planning, the sales staff was always quick to respond to my questions and never once made me feel like I was an inconvenience. When my registration numbers quickly exceeded my goals, the staff had solutions readily available to accommodate the number of seats needed. They were able to solve for any potential problems that came up. During the event, the entire staff was extremely accommodating, flexible and paid attention to detail! Water pitchers were always refilled quickly, food was placed out at the designated times, AV/audio questions were quickly answered, etc. Even when we got off schedule (by over an hour!) and dinner was later than planned, the Best Western staff did not flinch. They just said to let them know when we were ready?.and the dinner was still warm and delicious! They flipped the room setup from our sessions throughout the day and was ready for a banquet dinner in under 30 minutes! AMAZING! Especially compared to other places that would have required a minimum of 1 hour! Attendees told me this was the best conference they've attended for our organization in 25-30 years. The Best Western played a large role in the success of this conference! If you are considering the Best Western for any event, check them out! You won't regret it!

    4
    « Review of the Best Western Conference Center in Dubuque IA »

    All the activities and services were good. With the banquet being close to Champs, the noise from the bar was very audible. Other than that, the service and facility was good. I have been to many hotels and motels in my work travels and conference travels. They have been at all price ranges for the different facilities. I have stayed at this Best Western over 30 years ago. It has been upgraded very nicely.

    5
    « Quality Stay »

    I enjoyed my stay at this Best Western. The staff were friendly, professional, and helpful. The room was excellent overall, and breakfast offered many choices. They were accommodating to my mobility issues and parking was very accessible to my room, for which I'm very grateful.

    4
    « Stay with pets - one large dog »

    If you travel with a dog, this is a great place to stay (if not - still a great place) Staff all went out of their way to help. Great yard to exercise the dog and waste stations provided. Rooms were neat, clean and quiet. A good breakfast with variety included. Easy access and in a good location.

    3
    « Ok »

    We spent one night at this hotel. The lobby is very attractive and remodeled. All the rooms surround an atrium that contains a pool and gathering area. That area, unfortunately, has not been remodeled. Bright yellow and orange paint and chairs and tables add to a very tacky appearance. The pool itself is fine. There is a pool table that we didn't use and two ping pong tables. The ping pong balls were strangely flat and unbouncy. Kind of annoying for a hotel to supply ping pong tables but not operable ping pong balls. The room was also ok. Clean and adequate but nothing special. We were only provided with three towels for four people. The noise from the hallway and pool was noticeable at around 10 pm. The breakfast at the adjacent hotel was good--better quality that most hotel breakfasts. The breakfast was a definite highlight. Overall I was underwhelmed and would not stay here again, but it was adequate and clean.

    2
    « Noisy at night »

    We visited this hotel with our 3 children and everything was fine during the day, the rooms were comfortable and clean but the problems all started after the sun went down. The pool is open until 11:00 at night and having a poolside room it was constant shrieks and noise until 10:30 in the evening. It was so loud the children could not sleep and staff were unwilling or unable to help. The poolside rooms should come with a warning and ear plugs. If you have young children or need to sleep definitely think twice before booking and insist on a room away from the pool area as a minimum.

    4
    « Traveled to Dubuque Iowa, for Business. »

    Was on a business trip and stayed at the Best Western Plus Dubuque. This was a very large hotel. My room was located towards the back of one of the buildings. Nice room, however, there also was construction workers doing work in the halls and rooms. No real complaint other than dust from the construction. Note to Manager and Front Desk, don't give guests rooms where work is being done at your hotel. Still a nice stay and free breakfast at Champps was good.

    4
    « 2 night business stay »

    The Best Western Plus Dubuque was a pretty cool "retro" hotel. It kinda reminded me of the old Holiday Inn Holidome properties. The room was larger than a conventional room. The breakfast buffet at Champps Americana (in the hotel) was free and one of the better ones I've had in a while. The pool when I stayed wasn't too crowded. The pool is a lot larger than most of the newer hotels. This would be a nice place to take your kids for a fun getaway. The staff were very helpful to me with some things I needed to fax out to my office. The floor I was on (3rd floor) was being painted when I stayed. Again, an older hotel, but well maintained and very nice. Location was also very nice to just about anything in Dubuque. I drove up to the Botanical gardens and it was about a 5 min drive. It was only like 7 or 8 minutes from Eagle Point park as well.

    5
    « Great Stay for our Motor Coach Tour Group »

    Thanks for a great stay at an excellent hotel with a great breakfast indoor pool and clean, large comfortable rooms. We couldn't ask for a better place to stay for our group. The hot breakfast had many items available every day including hash, eggs, sausage, bacon, biscuits and gravy, potatoes and pancakes which they rotated each day. Also on the breakfast was fruit, yogurt, cereal, many different beverages and rolls. The indoor pool and hot tub were a relaxing place to go to unwind. The rooms were very comfortable, clean and the beds were very nice. We seen many friendly employees who went out of their way to help us with our needs. Also a great work crew were remodeling the interior stairways and hallways keeping the hotel up to date.

    5
    « Great Place to Stay. »

    This was a great place stay. The first room they gave us was right by the pool and it was quite noisy. They gladly gave us a new room on the 2nd floor that was away from the noise. It had a double queen bed and was cheaper than the initial room.

  • 5
    « Excellent Pool, Breakfast and Restaurant »

    This was a great hotel for our entire family including our dog. The breakfast buffet was outstanding and our meals in the restaurant as well. The pool area was also very nice. The only thing we didn't care for was the bed.

    5
    « Great Place to stay when in Dubuque Iowa »

    Met our expectations and is pet friendly. The staff was excellent and with a great location to downtown. The folks were very friendly and Champs restaurant connected was great, also provide the breakfast,(included).

    4
    « Great breakfast buffet and very reasonable room rates »

    On preparing to travel to Dubuque for a brief vacation, we found that most of the reasonably priced hotels were booked. In the past, we've stayed at the Hilton Garden next to the Mystique Casino but there was not much value when you considered the rates were over $150 a night. So we called Best Western and it had vacancies and was very reasonably priced. The highlight was the free breakfast buffet at the restaurant adjacent the hotel. Full buffet with delicious pastries, sausage, eggs, hash, biscuits and gravy, fruit, pancakes, coffee, juice and more. The hotel has some unique amenities we loved including a pool table, ping pong tables, table hockey and other games. Our room was very nice. The only downside was the bathtub was clogged, which they eventually fixed, the room smelled like stale floral spray, the television screen was too dark and the bathroom fan didn't clear out the bathroom odors well. But the price was right and the staff very helpful. We definitely will stay here again.

    4
    « Nice Hotel »

    Loved the hotel. It is perfect for a family, lots to do. The pool area was very clean and well kept. The game room was nice as well. The hotel is under some minor construction but they do a good job of keeping it out of your way.

    4
    « Goldwing road trip time »

    We stayed Labor Day night. We paid just under $100 for the room, not including tax. Hotel was nice enough. They had a hot tub that we enjoyed after a long day of riding our Goldwing. Room nice, nothing special. Breakfast was a disappointment though. Breakfast had cold powdered eggs, cold home fried potatoes, cold breakfast meats. They did have flavored coffee "sugars", and that was nice. We did arrive for breakfast about 30 min. before they closed, but they still should have had at least warm food. They were very accommodating with parking for our Goldwing, suggesting a safe place to park. We probably would stay again--just making sure to get to breakfast earlier to hopefully the food would be warmer.

    5
    « Wonderful! »

    Very clean and extremely helpful staff. Hubby and I are here while he's working in town. I'm stuck here without a car while he's working. Or so I thought! They have a free shuttle that will take me to and from anyplace I want to go in town! Now that's service! The breakfast buffet in the mornings is really good with a lot of options. :) We are in a suite and it's beyond perfect :)

    3
    « Think before you book! »

    Driving up to the hotel, we were impressed that Champs restaurant was attached to the property. An attached restaurant makes the first night dinner easy as the days itinerary unfolds. Hotel staff were robotic upon arrival. No personality in explaining the hotel. The hotel itself was clean and undergoing renovations. The pool area closed weekdays at 10 pm.. Too early. The breakfast was excellent as well as the server, Chris, who personally made us pancakes which were not featured on our check out day. The problem with this site, however, was not realizing how pet friendly this hotel was. Ironically, our next room guests-our last night, had dogs-barking dogs. Although we were on the remote end of the "not full" hotel, we were not told were we were on pet friendly floor. We had no pets. Our dogs were at home! Too bad, pet owners are not clustered together or that we are made aware of this at check in. What if we had allergies, etc, besides the noise issue. Ironically, these guests had a quiet tag on their doors. Really??? Best Western you should inform guests of the pet friendly clause and not at departure when we brought this to their attention!!

    4
    « I would stay here again. »

    We had to travel to Dubuque for a funeral and, with not enough room at the house, we looked for a hotel for a few of us to stay. I'm glad we found the Best Western. The room was clean, the beds were comfortable, and the room had all the things we needed for our stay: iron, blow dryer, coffee, etc. The only reason I didn't give it 5 stars was because we only had 3 bath towels in a room that sleeps 4 and the carpet in the corner was really dusty. I must mention that the front desk people were FANTASTIC! Very friendly and helpful.

    5
    « Family Weekend in Dubuque »

    Our family stayed over the Labor Day Weekend so we could have a nice long weekend in Dubuque. We were pleasantly surprised with this hotel. The rooms were in good condition, I feel any hotel room could always be cleaned better. Our room had Fruit Loops under the lip of the bed, the carpet was dirty in corners, and the bathroom floor needed mopped. But overall we had a great experience.

    3
    « Outdated and very busy, but clean »

    We spent one night at the Best Western Plus (the Sunday of Labor Day weekend). This hotel is a good, solid choice if you aren't too picky about décor. It's quite outdated, all except the lobby, which looks recently updated. However, the lobby looks seriously out of place with the rest of the hotel. The pool area, despite the orange color scheme going on, looked nice. We did not swim because it was so crowded and busy. A few parties/gatherings were going on (at least one child's birthday party), so lots of kids running around and adults sitting around. The pool area was extremely loud, and I was so glad we did not have a pool side room. Do not book one of those unless you don't mind noise! Our room was in a wing further back, very clean, and very quiet even with the family with several little ones next door. This hotel seems to appeal to families with young children. We did enjoy the game room, with air hockey table. There were also a few arcade games. The room is right off the pool area, which would make it easy for parents to keep their eyes on the kiddos in the game room while sitting in the pool area. We enjoyed dinner, and then the breakfast at Champps, which is hooked on to the hotel. The breakfast was included in the room rate, and had items such as pancakes, biscuits and gravy, cinnamon rolls, sausages, eggs.

  • 5
    « Conference Center Birthday Party »

    Perfect place to host mother's 90th birthday party. Easy access for guests, convenient parking, accommodating event planner Diana Schulz, great staff, good food and great party that Mom hasn't stopped raving about. Hold your Dubuque event here, you can't go wrong, and all at a reasonable price. Diana Schulz was great to work with and she and her staff made the birthday dinner luncheon and celebration one to remember. Best site in DBQ for your event.

    3
    « Over all, good for the price »

    Booked at a $79 a night price so, based on the lower rate, the quality was good. The last night, the room next door must have been booked because we heard a lot of noise that night and the next morning-voices, alarm clocks, people getting ready to go, etc. The room was clean and the maid service was good. TV reception could have been better. Pool smaller than expected but still nice. Hot tub wasn't always working.

    4
    « College move in day »

    We stayed here the night before our daughter's move in day to Loras. It was very convenient and near many stores. We enjoyed Champ's restaurant attached to hotel. We also were able to use the pool before checking out. The room was clean and beds were comfortable.

    4
    « Clean and convenient »

    I stayed at this hotel and it was very reasonably priced. There's a restaurant within the hotel. The room I had was located on the second floor overlooking the pool. The way the hotel is setup, if you enter through the front, you have to walk through the pool and up the stairs to get to the room. Or you can drive around and park in the back area and enter through a side door. In any case, really odd set-up. But it was clean and inexpensive and offered free breakfast (with my particular reservation) in the restaurant.

    5
    « Great Place to stay »

    Great place to stay. We plan on going back to Dubuque and will stay at the Best Western Plus Hotel & Conference Center again. Nice location everything you need is at this location. Staff were very helpful and polite.

    4
    « Would recommend it! »

    Nice clean hotel. Staff was great and accommodating. The Pool and hot tub was everyone's favorite. The pool is shallow on one end but goes 9 ft on the other. Kids got a kick out of jumping in and trying to touch the bottom. They have a pool table and two ping pong tables just outside the pool area. Game room as well. Free breakfast always a must! This one was at the connecting restaurant Champs. Breakfast included fresh fruit, corn beef hash, French toast, potatoes and eggs plus there was more. I would definitely Recommend this place to others.

    4
    « Rescue Trip »

    Hotel is very nice; clean well kept up. First time checking in asked to move to the pool area. Were told no we were not put by the pool yet were as far away as possible. Did not check in did rescue business; returning we asked one more time for a room by the pool we were told no king beds by pool which was fine we made the change. Nice if the first time they explained and not just brushed off as no. Hotel breakfast is tasty and very well staffed. Right in Champs next door who have outstanding food. We visited there the night before for a cocktail and food. Great service; orders were taken well and correct on service. Pool area is nice with tables and chairs, a ping pong table and a TV. Nice clean and welcoming. Great hotel room nice size and very clean.

    3
    « Comfortable but dated »

    Hotel is deceiving as it appears to be only 2 stories, but there is another area of rooms around the back. It was clean, although a bit dated. The buffet breakfast was served @ Champps and it was wonderful: pancakes, scrambled eggs, bagels, sausage, fruit, cinnamon rolls, cereals, oatmeal and more. It was well tended by the morning chef. The hotel was a good value for the price. The rooms in the rear were very quiet.

    5
    « Great stay! »

    Nice affordable place to stay in Dubuque. Awesome continental breakfast. Nice pooll area and rooms. Excellent service, shuttle to anywhere in Dubuque. Highly recommended have stayed here multiple times for overnight events

    3
    « Noisy »

    As others have said, this is an older hotel that has been remodeled. Our room was reminiscent of older motel design, but it was clean and met basic needs. The pool is inside and if your room is on it, it is very noisy. Sound is magnified around the water. Breakfast was good. I would not stay here again because of the noise.

  • 4
    « Great place to stay »

    This was a very nice facility with clean attractive rooms. It has an attached restaurant attached called Champps. We got a coupon to eat breakfast in the restaurant as opposed to stuff put out in the lobby, and it was excellent. There is an atrium lobby area with all kinds of fun stuff for families to do like a pool, ping pong tables, and other gathering places. We saw several families in this area playing cards the night we were there. There is easy access into downtown Dubuque from this location. It was also pet friendly. We will return here when in Dubuque again!

    3
    « Remodeled motor inn »

    This BW Plus is a remodeled motor inn where they have spent a lot of money. There are two main hotel buildings with a connecting passageway. The large pool area is a main attraction in the city and makes the property a favorite with families with children. There is also a convention center with meeting room facilities, and an attached restaurant (Chammps) where free breakfast buffet is served. Overall the property is a good mid class hotel although we felt it was a little pricey considering national averages. Our room could have been a bit cleaner but it was basically suitable. Front desk staff were knowledgeable and courteous. Maintenance staff was on the job immediately when repair needs were mentioned. The hotel was very popular and had nearly 100% occupancy on the first night that we stayed.

    5
    « Business Meetings »

    My company has been holding business meeting at Best Western Plus Dubuque for the over 5 years. They are very accommodating to any special needs we have, staff always friendly. Would recommend Best Western Plus Dubuque for any business meetings.

    5
    « sr travelor »

    always a good buy & clean difference between hotel owned by a chain or being owned by an independent Best western owners have a high standard they have to maintain to keep this name on the front of their hotel

    4
    « Clean Rooms, Great Indoor Pool, Nice Front Desk Staff, Pets Allowed »

    We stayed only one night, but took full advantage of the indoor pool. We were travelling cross-country with our dog, and they were happy to welcome him as well. Great location right on Highway 20, yet, night time sleeping was quiet and comfortable.

    5
    « Nice Stay »

    We visited Dubuque and stayed one night in the motel. The check in was pretty easy. Their room keys are the kind you just touch the lock with and that was great. Our room was nice enough. The motel is a little older but still OK. The less than best part was there was a bunch of kids there I assume for sports tournaments. So, the pool and hot tub were full. We had wanted to use the hot but gave that up and it was no big deal to us. We did hear one kid, one time, run down the hall but, otherwise, it was very quiet. Considering all the families that were there, that was a nice surprise. The motel is attached to a restaurant. We had a desert there before going to bed and it was great. The next morning the breakfast was among the best we have had at a motel. It is at the restaurant. They give you a card to turn in when you get to there and then it is just eat all you want. Check out was pretty simple as well. They ask you to put the keys into a box that is by most of the exits. Unfortunately, it was not by our door so we just dropped it off at the office on the way out. During the night they had left us our bill and a paper outside our door. So, overall, I felt it was a nice motel for a good price. We would definitely look at staying there again if we needed to.

    4
    « Curb appeal good, but rooms not »

    I know curb appeal is important, but it is also important that the air/heating system works properly. The systems were old (20 plus). The carpet looked old in the room area and halls. The lobby and restaurant looked great and updated. I stay at hotels because of rooms, not the curb appeal. Also it doesn't accommodate a family of 6. You need to have 2 rooms, though they do have ajoinging rooms which is great.

    5
    « Great Pool! »

    Pool was large sized & deep enough to do laps. Hotel is very handicapped friendly, with level entrances, elevators, & power assist exterior doors. Rooms were large, beds comfortable, & facilities were well maintained. Rooms were quiet, despite the heavily traveled roadway out front. Exercise equipment was good quality, but the elliptical my husband used, did need a bit of maintenance. Access was a bit tricky, due to the heavy volume of traffic. & the direction from which we came.

    4
    « Nice place to stay »

    Nice, clean hotel. Staff is friendly. Nice Jacuzzi. Beds are comfortable. Breakfast was okay, but not exceptional. Our room was just off the pool area, and it was quiet after 10 pm, when we went to bed. We would stay there again.

    5
    « Nice place to stay and/or do business! »

    Loved this place. Very nice and deep pool. They also had ping pong tables and other recreational options. Good commercial grade exercise equipment too! Excellent breakfast. Clean and quiet rooms. No complaints.

  • 5
    « Clean and quiet! »

    Clean, quiet, room with great jacuzzi and pool area. We were there on a weekday so we had the whirlpool to ourselves. Pretty good large breakfast buffet next door at Champp's included. Close to shopping.

    3
    « It was ok! »

    Hotel is clean and all staff friendly. All the plug ins in the hallways make you wonder what they are trying to cover up. Beds are comfortable but the pillows are not comfortable at all. Went and purchased my own pillow for our stay.

    5
    « Wonderful place for a pool party »

    We had a pool party for family and friends here on Sunday. This hotel staff was so easy to work with and everything went as planned. The area around the pool has tables and the pool was very inviting. We ordered pizza from the hotel and it was excellent. We also bought pitchers of pop and ordered more as we needed it. Highly recommend this venue for any parties.

    5
    « An unexpectedly great find! »

    I was looking for a reasonably priced facility to spend just one passing night on our long journey. This facility turned out to be an unexpected gem! Very nice inside and out. Great price. Comfortable, good sized room and bath. Nice pool for the kids too!

    5
    « Nice hotel »

    Hotel is very nice, located near mall, and restaurants. Has a good hot breakfast, good workout facilities, and large pool,and hot tub. There is also game room and ping pong tables, so really good for kids. The rooms were very clean, and staff extremely nice. I stayed in a room with king size bed, and it was really firm, and I am used to a pillow top, so it was uncomfortable for me. I loved the hidden refrigerator and microwave.

    5
    « Family Reunion »

    Room was adjoined to my brother's room. We had not seen each others family for 8 years. Staff was amazing, both day and night staff. Worked out every morning and the fitness center was always clean and stocked with towels. Champs restaurant was amazing.

    5
    « One night in town »

    We had a great night at this Best Western. I made a mistake in the reservations, and they worked it out for me. Nice rooms, nice amenities and service. We were near many restaurants and the river area is not far away. That have a great pool area too. We would stay here again.

    5
    « Nice clean updated rooms ! »

    This place has been totally updated with clean comfortable rooms. I would recommend this location as it has so many things to offer. Nice restaurant and big swimming and rec area for kids. Beds are comfortable ! Nice updates !

    5
    « Very accommodating »

    The hotel was used for a large bicycle tour group. The hotel is clean. The amenities are very nice. The service was excellent. The hotel went out of their way by serving an earlier breakfast due to a large number leaving early on bike tour.

    5
    « Great for a large group! »

    We came into Dubuque for a large baseball tournament. This hotel was AWESOME! The central pool/entertainment area was great for the kids to play/hangout and families to socialize. The hotel was clean and well stocked, staff was amazingly accommodating, and the breakfast was delicious:) Our group highly recommends this hotel.

  • 5
    « The Best of the Best Westerns »

    Over the years I've stayed in many Best Western Hotels, this was hands down my favorite. Our room had an unusual layout. The breakfast was not your everyday hotel breakfast, it was much better. I highly recommend it, would definitely go back if in Dubuque again.

    4
    « Weekend Wedding »

    Stayed over the weekend for a wedding. Very nice rooms and great help at the front desk. First time in Dubuque, and this hotel is in a good location with easy access to the area. Has all the amenities needed for a short stay!

    4
    « Review of Dubuque Hotel »

    Hotel was very nice with good morning buffet and in-room internet. my only complaint is that there is a feeling of humidity possibly due to the indoor pool area. However, overall it a very nice hotel.

    4
    « Very pleased once again »

    Got a Veterans discount which was a nice surprise. Pleasant front staff, even called our room to see if all was okay. Good hot breakfast buffet. Have stayed before, and will stay again. Champs restaurant is onsite also.

    4
    « If you have to be in Dubuque, here's where to stay. »

    People at check in were very friendly and accommodating. My room was in the main building on the first floor. The main building has two floors and is enclosed so that the pool and hot tub and leisure area can be used year round. The service was excellent. Only problem was when 3 little league teams checked in and all used the pool. Lots of noise but pool closed to children at 10. Great atmosphere-area to have a drink or food. One breakfast was catered in that area. A game room for children with fooz ball table and a work out center. Adjoining restaurant with all you can eat breakfast-also had nice bar. If I find yself in Dubuque again, I would stay here.

    3
    « Ups and Downs »

    Good: Nice swimming pool and recreation area, free breakfast buffet has a nice selection and is pretty tasty, nice accessible location. Bad: Room was dirty on arrival. Pile of potato chips in the corner of the room in plain view. Toilet backed up after one flush due to housekeeping putting bar of soap down the toilet. Front desk staff was rude at check out after we asked a few questions about the bill. My family has stayed here numerous times over the last couple years and this was the worst experience we have had. When in Dubuque, this was the only hotel we stayed at. Our next trip here we will most definitely be looking into other hotels. Really bummed because we always enjoyed staying here.

    5
    « Great stay...again! »

    Have stayed here multiple times over the years. Always a great experience. Champps is awesome too! Food was incredible. Pool area and hot tub are great as always. Will definitely stay again when in the area.

    4
    « Someone had a key to my room »

    A stranger came in to my room after they were given a key that opened my door. Luckily I was able to slam the door in their face and call the front desk. The front desk issued me a new room key. I questioned my safety after that.

    4
    « Pricier,but worth it. »

    The pool and game room are great. Having a Champs restaurant on site makes dinner easy if the weather is bad. The morning breakfast buffet is the best complimentary buffet of any of the places I've stayed. The staff is courteous an helpful. Special pricing is available if you are visiting your son or daughter who attends college In Dubuque. It is close to the Kennedy Mall and a short distance from downtown Dubuque. This is my go to hotel when visiting Dubuque.

    5
    « Clean, comfortable, great staff »

    This is an older hotel but very well cared for and maintained. The staff were all wonderful. We would stay here again. The hot breakfast buffet was great, although the only fresh fruit was apples, bananas and oranges. We didn't use the pool area but it was very impressive.

  • 5
    « Very Nice! »

    Hotel is very clean and very nice. Staff was incredibly helpful when I locked myself out not once, but twice. Pool and spa were clean, Chammps was excellent food. Their Mango Margaritas were to die for! Breakfast Buffet had a great variety of choices! Beds are super comfortable and rooms are spacious. My only complaint was when I went to place my clothes in the tv cabinet/dresser the drawer smelt a little weird as I opened it so I just hung them instead.

    5
    « Best Best Western So Far »

    Great place to rest. I will was not on business and could have enjoyed the stay more. Everything was done very well and the location is convenient. My kids would have loved the indoor pool and game area.

    3
    « OK Hotel »

    The room was ok, bed and pillows could have been more comfortable. The pool was a bit chilly but since there were 2 other people in there I guess I can understand how they would want to save money. Would've been nice to have a poolside room since the hotel was not full. The free breakfast was definitely the best part! Lots to choose from: pancakes, sausage, corned beef hash, eggs, potatoes, muffins, etc.

    5
    « Great choice! »

    Lots of amenities, clean room, great pool area.....attentive staff. The hotel is connected to a Champps restaurant which was convenient and where the breakfast buffet was served. Champps was a bit spendy but huge portions (don't need that much food) and very good. The price was right too. We really enjoyed our stay.

    5
    « Great family place »

    Asked for and got adjoining rooms on an upper level floor. Room was comfortable and seemed very spacious. Pool and atrium area were very clean and we enjoyed playing in pool twice. Staff were very friendly in all areas. We will stay here again when in the area.

    5
    « Nice Hotel »

    Stayed at this hotel because they have a special rate for visitors to Loras College. It is a nice hotel, with a nice size swimming. The restaurant is good. Stayed in a room right by the pool but there were not many guests that night so it was quiet. If during a busy time, you may want to request a room looking out rather than to the pool- although these rooms are great for families. Hotel was super clean and staff very friendly. I will definitely stay here again.

    5
    « A very nice stay »

    We stayed here while visiting our niece a student at Loras college. We had a large room 2 queens, bed very clean and comfortable. Daily newspaper provided. If you prefer quiet, ask for a room away from the pool area. Pool is in a center domed area and is loud. People are allowed to be in there until 11 pm, but then it immediately quieted down. Breakfast buffet provided at the attached Champps restaurant was good.

    5
    « Wonderful Stay »

    All of the staff were incredibly accommodating for a very special stay. They were able to get us into our rooms early which was greatly appreciated. They were also very accommodating with a large group of family who came to see us at the hotel. Very clean and well functioning rooms. Great service. Would stay again.

    5
    « Warm & Friendly »

    The staff was totally awesome to our needs. The pool are was great, loved the dome effect. The attached restaurant/lounge Champps was a great place to eat and relax. We will be back... The Morning Breakfast Was Very Good

    5
    « Great stay »

    We stay at this motel every time we come to Dubuque. Our room is always clean and comfortable and the staff in the motel and restaurant are always friendly and helpful. My grandchildren love the pool and the poolside area.

  • 3
    « Typical »

    Hotel was something typical that you would see for a Best Western. Staff was friendly. Hotel was clean. Bed was ok. Room had a fridge, microwave and free Wi-Fi. Pool was super crowded last night for being a Wednesday with a lot of adults sitting poolside. They have ping pong tables and also a pool table. Champs is a restaurant that is connected to the hotel. They do have a great beer and wine selection. Dinner was subpar for being a burger and nachos. Breakfast is here in the morning. It was a buffet and it has a good selection. The staff was nice. Please bring cash to tip.

    5
    « Nice hotel »

    My family of six stayed for one night. This is our third time staying here. Nothing fancy but this hotel is clean and well managed. Staff is always helpful and accommodating. Pool area is huge with large pool, hot tub, ping pong tables, pool table, a pavilion and plenty of tables and seating. Also has a small arcade room off the pool area. Great place for family with kids who like to swim. Many rooms right off the pool are convenient for families. The hotel is connected to a Chammps restaurant. The free buffet included with room is decent but not spectacular. (It used to be much better) The location is right off Hwy 20 (Dodge St) about 5 minutes from downtown and 10 minutes to west end shopping and Asbury. Call hotel directly to book as you can usually get a better rate then online especially midweek.

    5
    « Wonderful venue & service for our daughters wedding »

    We held our daughters wedding reception here this past month. Most of our family & friends were from out of town & state. The ballroom was perfect. The staff was wonderful to deal with (special thanks to Diane Shultz) & were very professional & efficient in serving. We received many good comments from our guests that this hotel was perfect for our special occasion. Highly recommend this hotel for wedding receptions.

    5
    « Had a Great Stay »

    Hotel was awesome. Very clean. Pool, Hot tub, and games were great to. Had a really nice time. We stayed in a room away from the pool on the 3rd floor and were glad we did it can get noisy around the pool area. Rooms were clean and beds comfortable. Very happy with our stay.

    4
    « Ask for a room away from the pool! »

    Very nice hotel. Room was modern. Beds were very comfortable. Great breakfast included. My only recommendation would be to ask for a room away from the pool because at night it was very noisy until at least 10 pm.

    5
    « Good Accommodations. Great Service! »

    Had to help my college student following a fire in his dorm. BWP staff provided us lots of extra towels & hair dryer to dry out electronics & were extremely helpful. Also provided us with complimentary breakfast vouchers & free drink coupons at attached restaurant (which is overpriced, but that's a different story). Hotel staff was great!

    5
    « Excellent Stay! »

    Had a GREAT night's sleep! Everything was clean and absolutely no problems during our weekend stay! Staff was very accommodating, even on a very busy weekend. Complimentary breakfast was great, even right up to the stopping time of 10:30 all food was still hot and fresh!

    4
    « Dubuque Business trip »

    over all a very clean hotel with great food. Stayed for business but would be a great hotel for family fun with the center hotel pool and game rooms. was worried the noise would be a factor but never had any noise disturbance from the all the parties in lower level. Easy access to most of Dubuque's business.

    5
    « family vacation and meeting »

    Perfect hotel for this function. Outstanding hotel and location, Restaurant and bar were great. When traveling in this area with Family, I will always stay here. The quality of staff friendliness and attentiveness , i.

    2
    « Best Western Plus Dubuque Iowa »

    Was very disappointed with the room. The hotel was nice, but my room had a musty smell and the sheets and comforter was stained. I noticed it the next morning. Very disappointed with that. The room could have been cleaned better. You can tell it was a rush job. I chose this hotel because I just stayed at the Best Western Plus in Missouri and it was great. This was not worth the money. Pretty pricey.

  • 5
    « Family get together »

    Love this hotel!! Rooms are awesome from the décor to the comfort of the beds! Breakfast is always amazing! All of the employees are very accommodating. Having a restaurant and lounge attached is so convenient. The pool area was enjoyed by my family as well.

    4
    « overnight in dubuque »

    The rooms was nice and clean, the price was reasonable. the breakfast was good and the wifi speed was really good. the bed was comfortable and was a nice and quite night. They accept corp. lodging card that cut the cost considerably.

    5
    « Nice Hotel »

    This was my third trip to Dubuqe and I stayed at another Hotel on my first two trips. I tried to book that hotel again but they had raised their rates quite significantly. I found this Hotel at a much more affordable rate. Because of the good rates, free breakfast, huge pool area with ping pong tables and very friendly and efficient staff I will be staying there on all my future trips to Dubuque.

    5
    « Excellent pool area »

    Great hotel for families with children. Pool area has table tennis, pool table. Bright, open inviting area. Having Champs Restaurant attached to the hotel makes it very convenient. No need to leave if you don't want to.

    4
    « Outdated success »

    While this location is quite outdated (in the room) the quality of my stay was fantastic. I would definitely stay again. The bed was AWESOME. The service was wonderful and the atmosphere is fun and family friendly. Although I was there on business I was in no way disturbed by the fun going on around me.

    5
    « Best free breakfast ever! »

    The free breakfast here cannot be beat. Eggs, sausage, potatoes, even biscuits with sausage gravy! The hot buffet was included with our room and was outstanding. The staff was friendly and helpful. Our room was clean, comfortable, and quiet. We had a very nice 2 day stay.

    5
    « Special Reservation »

    I made contact with Zach at the Best Western in Dubuque with a special request. My wife and I have stayed here many times and we were in need of an extended stay option. After sharing my concerns with Zach (who was and is always very helpful) took my info and consulted with upper management (Stacy) and called me back the next day to offer my wife a GREAT room with an absolutely phenomenal offer. Zach and the rest of the staff were very helpful and also being very attentive to any of my wife's needs for the room. I feel that it is because of the sheer level of professionalism and the very true feeling of helping us by listening to our needs is what has given my wife and I the peace of mind by staying at this Best Western. If you are going to be in the Dubuque area overnight and looking for a wonderful place to stay then you should stay one night to see what great customer service and true hospitality.

    3
    « Interesting place, needs to stop people smoking though »

    The first hotel of this sort that I have visited. It has a covered area in the middle with a pool, hot tub and games area which looked very impressive. The hotel itself was a little tired in the rooms. First impression was a distinct smell of smoke when we walked into the room and also in the stairwell. With popcorn ceilings and areas in need of work, its not the best. Its a Best Western in Iowa, so I wasn't expecting the world but for the money, it could do with a coat of paint. We had a comfortable few nights sleep and all staff were friendly.

    5
    « Quiet, comfotable and near everything. »

    Renovations are in process, and the changes are beautiful. Friendly staff, easy parking and close to casinos, restaurants, theater, the Mississippi River Aquatic Center. We need to go back in warmer time of year to experience the paddle boats, winery, etc. Hotel was quiet, beautiful room and comfy bed! The restaurant in the hotel has excellent food. Will definitely stay there again.

    4
    « helpful »

    all the staff was very helpful and nice.The hotel was clean. The pool area was clean and kept up.. The restaurant was clean and it was busy but they got us in. The food was good and staff was helpful and friendly.

  • 4
    « Pet friendly and people friendly »

    We were very impressed with this hotel. Room was clean, nice layout, grateful for the mini fridge. The staff checking us in were very friendly, giving our pups treats and poop bags, and even called once we got to the room to make sure we were happy with how we found it. Pool was nice, breakfast was outstanding. The only thing that kept this from being 5 stars was the bed. Hands down most uncomfortable bed and pillows I have ever attempted to sleep on. But I would still come back next time we have a hockey tourney. :)

    5
    « Great For A Family »

    The swimming, lounge area is great for our family and the buffet breakfast has something everyone will eat! We prefer this hotel over any other in the Dubuque area. As to be expected, the pool side rooms are noisy, if you want a quieter room, choose a non-pool side room.

    5
    « Weekend away »

    We stayed with our children and met friends, very kid friendly and clean. Dinning on site is very good, as well as with in a short drive of too many other choices to list. Will be staying again if we go back to the area.

    5
    « Great hotel for business or pleasure »

    REALLY enjoyed my stay at this hotel. Great room, bed and amenities. Very comfortable place to stay. The pool and pool lounge area are very nice (but expect kids!) The attached Champs bar is a great place to catch your favorite sports team and get some great grub.

    5
    « Friendly with Top Notch Customer Service »

    This hotel is consistently pleasant. It is clean, comfortable and has great amenities. Fantastic hot breakfast. While there are many nice hotels in Dubuque, I prefer this hotel over all others in Dubuque. With the pool and atrium, it is a happening place!

    1
    « Horrible New Year's party »

    We went to the hotel because they advertised a family new year's eve party. We arrived in the afternoon but all the tables and chairs were taken by people already there. They had grouped together the tables and put all of their things and food on them so no one else could use them. The pool area was full of people and all their things. There was no place to dry or sit down. The pool was packed and it was impossible to use the hot tub because there was absolutely no available space. Our family had to go to the YMCA. To top it off, the champagne toast was grape juice. When we complained at the front desk we were told it is always like this on new year's eve. When we booked the room we asked if the pool would be crowded but we were only told that only hotel guests would be able to use the pool. If we had been told how crowded things usually are, we would not have booked the room.

    4
    « Nice pool and room »

    The pool area is an atrium, which is a nice gathering place if travelling with others. Only complaint was cold breakfast buffet and watered down milk/juice due to ice being right in it. Friendly staff otherwise. Diamond Jo shuttle will come get you.

    4
    « Good rooms »

    Places was a good stay. Ive stayed in lots of bestwesterns and this one by far exceeded my expectations. The staff was friendly for the most part, and the attached restaurant was a definite plus. Will definitely be staying here again in the future.

    5
    « Great stay for our 4-legged family members »

    This hotel is quite nice. It has all the amenities we want when we travel and it is more than hospitable for our dogs. There are great outdoor spaces for the dogs and the rooms are spacious and well taken care of. The staff is knowledgeable and helpful. We also like having a full restaurant onsite as well as laundry facilities. We will stay here again.

    5
    « Very Enjoyable Stay »

    Terrific place to stay in Dubuque.Professional, polite staff, nicely remodeled decor throughout - and an above average restaurant and bar attached helped to make for a nice weekend away. Mints on the pillows, a shower that ACTUALLY had terrific water pressure (so incredibly rare at a hotel) comfy bed and a CLEAN room (and I'm fussy) all great. The complimentary breakfast buffet (served in the attached restaurant) is head and shoulders above standard hotel breakfast offerings. Really pleased - and will certainly stay there again.

  • 4
    « This Property has Come a Long Ways »

    I have been staying at this Best Western for 25 years now. It was a convenience thing years ago and close to my business I had in town when here. About 10-12 years ago they totally started to redo much of the motel. They added a Champs Sports Bar onto the Motel and this property has really taken off. It is one of the three best properties I stay at in Iowa when on business. The rooms are large and comfortable and everything you want is right here and no need to dive out to eat, workout or even swim, it is all right here. Congratulations to this management teams and works as they make one stay a pleasure!

    5
    « Great place to stay »

    This is one of the cleanest places I have stayed all year. Great breakfast and friendly people. The size of the rooms are the best feature of the hotel. The WiFi is very fast and stable. Traffic leaving the hotel is a little rough but manageable.

    5
    « Vacation fun »

    It was the 1st time staying at Best Western and we enjoyed it very much. The people were very nice and helpful. The place and rooms were very clean and actually enjoyed the beds. We found it's location helpful and close to everything. The breakfasts each morning were Great and tasty! Thank you all!

    5
    « Good location »

    Staff from front desk to housekeeping all were friendly and very helpful with any needs during our stay. We enjoyed Champs for breakfast and other meals during our stay and found the quality and service was excellent there as well. We will be back.

    5
    « Mayo Visit »

    The property was busy, but the staff was very cordial and helpful. We requested a handicapped room, which we received. It did not, however, have a shower fitted for handicapped visitors. We did talk with the staff the next day and learned this facility does have such rooms, but they were occupied when we arrived. The room was clean, quiet and easily accessible. The room amenities were excellent.

    5
    « Amazed! »

    We spend a third of the year in hotels on business. My husband had to take the 8am shuttle to the airport. At check-in, the lady offered him a choice of 3 breakfast items to be ready for him at 5am!!! We have NEVER experienced anything like this before!!! What a greta way to treat business people!!! And it was also a very nice hotel at an amazing price!

    5
    « Great Value »

    We could not get a hotel in Galena and stayed in Dubuque. We were very surprised at what a nice hotel it was and had a restaurant attached as well a complimentary breakfast buffet. We saved over $100 a night by staying here!! We will recommend this hotel to anyone who is visiting the Galena/Dubuque area!!

    5
    « BEST of the West »

    LOVED THIS PLACE!! Breakfast was amazing, best eggs ever! Love the openness of the pool and rec area, would love to bring my family here from Illinois to check it out since they have ping pong and a dome to let natural light in.. Price was unbeatable and so was the friendliness. Loved that I didn't have to leave the hotel to go out for awesome food and local fun. Totally using Best Western over Holiday Inn from here on out.

    5
    « Parents weekend »

    In Dubuque for Parents weekend, enjoyed this hotel and would definitely recommend it.The food was tasty. Our room was clean and comfortable. Staff was courteous and helpful. We will stay here again next time we are in Dubuque.

    5
    « Very clean and nice hotel »

    This place is so big so many conference rooms. Nice size pool has game room, laundry room. The room is very big. This has to be the cleanest hotel I have stayed at in a long time from the hallway to the rooms A+. The staff was very professional. The hotel is in the same building with chapps American so u don't have to go outside to go eat. Good food. I will definitely stay here again and again

  • 3
    « Ehh probably wouldn't stay again »

    The breakfast was good. The beds are not queen size beds. I called multiple times regarding the pet policy because we were there for a wedding and they didn't give me much info until I got there. I was handed a list of rules and check in was so fast. I was handed so many things at once I felt rushed and like I had all of these rules all of a sudden and I hadn't come prepared for some of them. I found some of the staff friendly and some of them not. I don't know overall just a eh stay.

    1
    « Stay 2 nites, room is not cleaned »

    Rented 2 rooms, stayed 2 nights, for the next day the room wasn't cleaned. Wastebaskets weren't emptied, no clean towels. Beds weren't made. After touring a whole day, coming back to a messy, uncleaned room with no towels, wasn't very disheartening.

    4
    « Experience staying at Best Western »

    Every time I stay at Best Western they have my reservation already for me to sign. I like how they welcome me. This hotel more than always has room for me to stay, rooms are immaculate, comfortable and always there to accommodate when needed. I would highly recommend my friends to stay here.

    4
    « Good Location, Good Hotel »

    The plan was to take a trip between 2 locations, Madison, WI and Des Moines, IA. Dubuque was the perfect location with Galena, IL just a short 20 minutes away. Best Western Plus was less that 10 minutes from Dubuque city center so this was the ideal location. The staff was pretty friendly, and polite. I was a bit annoyed that I had to come from my 2nd level room to the Champs restaurant for a wine bottle opener. I was surprised room service didn't have one on hand. The pool area was clean and well-stocked with towels. We really enjoyed this area. Check-out was pretty convenient. The breakfast was pretty average. I expected to see some different options between the 2 days so that was a little disappointing. Overall, this was a good hotel for a reasonable price.

    2
    « Nice try at a remodel but failure on cleaning »

    They recently remodeled this hotel. Lobby is beautiful. Atrium/pool area nice. Room decor is nice, but dirty. Both beds had multiple hairs on the sheets. The carpets throughout are filthy and areas away from pool smell like stale cigarettes. Good location is about it.

    5
    « Always a great stay »

    Never had a bad stay at this property. Friendly staff, clean comfortable rooms, and the recent upgrades make it very enjoyable. I stay here for business regularly throughout the year and this is one of the better of the hotels i stay at .

    5
    « Excellent place »

    Excellent facilities for my conference. Rooms were large and clean. Staff was great to deal with. Really good prices for what we had. Rooms close to our meeting rooms. Convenient to find. Everyone really enjoyed themselves.

    5
    « Dubuque Best Western Plus Hotel »

    Great place to stay, quiet rooms and pleasant staff. The adjourning restaurant was very nice and easy to get to. Loved the chance to just walk down for appetizers after spending a long day driving and walking around.

    5
    « Great overnight stay at your BWP facilities »

    I absolutely enjoyed your facility! Great location, great facility, excellent service, super great breakfast. The location of the Best Western Plus hotel in Dubuque made it absolutely easy to get to all the points of interests east, west, north and south of the hotel location. If I ever vacation in this area, this Best Western Plus Hotel will be my choice for the stay.

    5
    « College Visit »

    Visiting college to see daughter. Very close and convenient location. Will definitely stay here again. Staff was very friendly and the breakfast is very good with plenty of choices to satisfy everyone.

  • 1
    « Poor Service and Dirty »

    We checked in after 1am. Asked for 30 extra minutes on checkout. They refused. Access cards were deactivated at 12 on the button. We were parked out back which meant we could not get back in as the door to the hotel locked behind us as we loaded out our stuff. Parking lot was empty. They could have given us a few minutes and chose not to. Carpets were dirty. Bare feet = black feet. Ick.

 

Getting to the hotel ...

All directions
·From: All directions. The Best Western Plus Dubuque Hotel & Conference Center is located on Highway 20 West, Dodge Street, two miles from Julien Dubuque Bridge.
 

Our other hotels nearby