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Best Western Hotel Dothan Inn & Suites, Dothan

1650 Westgate Pkwy, 36303-5652, Dothan, United States - See on a map
Best Western Dothan Inn & Suites - Exterior The Best Western Dothan Inn & Suites is ideally located in the center of Dothan. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Just five miles from the Dothan Regional Airport, the Best Western Dothan Inn & Suites is close to a number of local points of interest. Troy University, Southeast Alabama Medical Center, Flowers Hospital, Fort Rucker military facility and Westgate Sports Complex are all minutes from this Dothan, Alabama hotel. All spacious guest rooms in this all-suite hotel have coffee makers, microwaves, refrigerators, curved shower rods, hairdryers, work desks, flat-screen TVs, irons, ironing boards, voice mail, sofa sleepers and cable TV. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Connecting rooms can be requested. Hotel features include free wireless high-speed Internet access, a free newspaper, free local calls and free coffee. This Dothan, Alabama hotel offers corporate travelers a number of conveniences, including a public computer with Internet access, copy and fax services, and an on-site meeting room that can accommodate up to 59 people for most business or social functions. After a long day of business meetings or sightseeing, come back and relax in the seasonal outdoor pool or unwind in the exercise room. For added convenience, coin-operated laundry facilities and a sundry shop are on the premises. Additional attractions close to this Alabama hotel include the Adventureland Theme Park, the National Peanut Festival Fair Grounds, the Dothan Area Botanical Gardens and the Wiregrass Commons Mall. Many golf courses, parks and outdoor recreation areas are nearby. Several entertainment venues, retailers and restaurants can be found in the vicinity.

Best Western

Hotel Dothan Inn & Suites

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 196 guest reviews
NOTE ISSUED
Excellent
100
Very Good
53
Average
23
Poor
9
Terrible
11
REFER TO NOTICE
Business Business
37
Couples Couples
43
Family Family
83
Friends getaway Friends getaway
7
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Second BW that disappoints."

3
PaulnDot, Miami, Florida 17/04/2019

To begin with, the front desk called us three times to be sure we were still coming. Once is enough - I'm an adult. To make it worse, one of the calls interrupted our dinner. I got the feeling they were overbooked and were scrambling to find accommodations. No - the clerk just wanted to close up and get to bed, and said so when we got there. What the hell? We were booked into a handicap-accessible room, hopefully not at the expense of someone who really needed it. The room was clean, the sheets smelled nice, and it was obviously spacious. The A/C didn't cool very well - this must be an ongoing problem at this change, our last stay in another city was the same. The bathroom was clean, but I found a puddle in the soap dish. Was it there from the cleaning, or had it been sitting there for days? Who knows, but that's sketchy. The breakfast was a huge disappointment. No waffle batter, no coffee cups, and one green banana. The eggs looked a bit rubbery, like maybe they were leftovers. I don't even wanna think about that. Is breakfast that hard? The hotel staff was offering regular drink cups, which had the wax melt when hot coffee was poured into it. Who drinks waxy coffee? Drive a bit further if you have to - I would skip this one.

WandaH660, General Manager at Best Western Dothan Inn & Suites, responded to this review
Dear PaulnDot, Thank you for taking the time to write us. I apologize that we failed to meet your expectations as we do strive to make sure every stay is a good experience. I am surprised that our staff would make a comment about closing up and going to sleep as we are open 24/7 and we certainly have plenty to do that keeps us awake. I hope you will come back and afford us the opportunity to change your mind about the hotel.

"You get what you pay for...."

3
andreawJ2375DP, Columbus, United States 13/04/2019

To sum it up the room smelled like cigarette smoke and dirt. There was a finger nail on the bathroom counter so you can tell they didn't move things to clean. The mirrors were very hazy and streaky looking. Besides the smell the room appeared nice enough upon entering. However I will not be visiting this hotel again. I will pay a little extra for a better hotel. Wish I could give 2 1/2 stars.

WandaH660, General Manager at Best Western Dothan Inn & Suites, responded to this review
I am terribly sorry that we failed to exceed your expectations. I will address every concern immediately as we strive to make every stay a great experience. If you would like to reach out to me and discuss this further I am available 24/7 at 334-792-9000. I use all feedback to correct our mistakes and would like to get some more information from you.

"Good value"

4
User 13/04/2019

Clean rooms, helpful, attentive staff, good location near multiple restaurants, shopping, easy access to the city. Breakfast was adequate but nothing special (it was complimentary after all) w/eggs, biscuits,bacon,fruit, breads,yogurt, etc..

WandaH660, General Manager at Best Western Dothan Inn & Suites, responded to this review
Thank you so much! We hope to see you again soon!

"Nice rooms."

3
User 04/04/2019

Nice rooms and quiet. Good location. The staff was helpful. I would recommend no smoking signs in the pool area. Great value. Pool was freezing and small but my daughter didn't care! Overall good experience.

WandaH660, General Manager at Best Western Dothan Inn & Suites, responded to this review
Thank you so much for the review! Thank you for the sign recommendation as well. I am glad she got to swim! It will soon be very warm here! Please come back anytime!

"Great Service!"

5
Jeffrey R, Donalsonville, Georgia 20/03/2019

We stayed here recently and had an excellent experience with both the room and the employees. The room was clean and the breakfast each morning helped to start the day off right. Highly recommend to all!

WandaH660, General Manager at Best Western Dothan Inn & Suites, responded to this review
Thank you so much for the awesome review but most of all for coming and staying with us! We hope you will come back again!

"Awesome accommodations"

5
aenglish2018, Searcy, Arkansas 09/03/2019

We stayed one night on our way to Disney. The price was great! If all the rooms are like the one we were given, these are the largest hotel rooms that we have ever stayed in. Beds were comfortable. The bathroom was also large and very nice. Breakfast was your typical hotel breakfast bar.

WandaH660, General Manager at Best Western Dothan Inn & Suites, responded to this review
Thank you so much! We would love to see you on your way back and hear all about Disney! Thanks for staying!

"Comfortable and Friendly"

5
User 06/01/2019

I visit the Dothan area often and recently found this jewel of a hotel. Just off the main highway, but close to everything you might need. This hotel is clean, the beds are comfortable and the staff is excellent. Everyone is friendly and helpful. Definitely my first choice of places to stay in Dothan.

"Heading to Warmer Weather"

3
LawnRanger69, Bloomington 17/12/2018

We booked a handicapped accessible room. When we arrived to check in, we were told "they" had a regular room for us. When I asked whom "they" were, they were very evasive even indicated I could have made a mistake. I had printed out my reservation and it clearly indicated, I had booked correctly. They would not do anyhing for us but we had no other option at that point. The excuse that a room may have been taken out of service was also mentioned but they could not tell me which room that was (likely a lie). The room we had was nice but not that great for a wheelchair. The bathroom was extremely small. I had to help my wife each time she had to use the toilet which meant I had to get up several times during the night. Only one of us could use the restroom at a time. The staff indicated they were so sorry. Not a lot of help though. We are also Choice Privilege Elite and were not recognized. When I mentioned that, all I basically got was no response. The staff had no idea what I was talking about. The hotel is basically nice in every other area. The breakfast was the usual breakfast at a Comfort Suite and everything was fresh and hot. Not sure if we would stay again though because of the error they were unwilling to take responsibility for.

WandaH660, General Manager at Best Western Dothan Inn & Suites, responded to this review
Dear Valued Guest, I will accept full responsibility for any concerns that you have and will make it right. I apologize sincerely for the inconveniences that you encountered. I appreciate you pointing this out to me. I have not been able to locate the reservation that you mention so if you would be so kind as to reach out to me I would love to speak with you. You can reach me at 334-792-9000.

"Will definitely stay here every time I am through here"

4
Kathy3, Bella Vista, Arkansas 06/12/2018

Very large room 2 beds with sofa, large bathroom too. Nice and clean friendly accomdating staff. Easy in and out 1 block off Hwy 231. Will be staying here again on our return trip. Thanks for a nice stay.

WandaH660, General Manager at Best Western Dothan Inn & Suites, responded to this review
Kathy, Please come back again! Call us anytime-you are always welcome here!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.