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Best Western Hotel Dodgeville Inn & Suites, Dodgeville

4.0/5  - basé sur 283 notations.
1130 N Johns Street, 53533-1280, Dodgeville, United States - See map

A stay near the House on the Rock is a recipe for the vacation of a lifetime, complete with touches of home. Our Dodgeville hotel features a year-round outdoor pool connected to an indoor pool. Guests are close to the Frank Lloyd Wright-Taliesin Estate. Enjoy theme rooms to make your stay special. Whirlpool rooms are available for guests who are looking for an extra touch of luxury, and microwaves and refrigerators are in all rooms. Governor Dodge State Park and Tyrol Basin are both near this Dodgeville hotel. Spend your days discovering the beauty of the region, like the House on the Rock attraction or the slew of local bike trails. Enjoy the downhill skiing at Tyrol Basin in the colder months. Dodgeville is a nature lover's delight, and there's plenty to do year-round. Golf, hunting and fishing are all favorite activities. However, this is also a prime destination for special events. Wedding venues are nearby, and our Dodgeville hotel is happy to host wedding guests. We're also a favorite for business travelers. Employees of Quality Liquid Feeds and Lands' End are frequent guests. All guests enjoy the perks of our Dodgeville hotel, like our famous complimentary breakfast. Indulge in a daily buffet spread featuring eggs and waffles, yogurts, fruits and pastries, cereals, 100% Arabica coffee and chilled juices. It's the perfect start to your morning. Our friendly and welcoming staff help make your stay special. Guests are the top priority at our Dodgeville hotel. Enjoy your spacious, well-appointed room or spend the day sun bathing by the pool. This is your vacation. We just provide you with the amenities to make it fabulous. Book a comfortable stay at the Best Western® Dodgeville Inn & Suites for a relaxing getaway!

Best Western

Hotel Dodgeville Inn & Suites

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Hotel advantages

  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2016
based on 283 guest reviews
NOTE ISSUED
Excellent
118
Very Good
91
Average
43
Poor
23
Terrible
9
REFER TO NOTICE
Business Business
38
Couples Couples
102
Family Family
104
Friends getaway Friends getaway
20
Solo travel Solo travel
7
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Don't recommend!!!!"

1
14/09/2018

Nightstand drawer had several peanut shells and someones bottle of prescription medicine in it. Was given another room....looked like a vacuum cleaner was down middle of room. Dirt was around the outside of the room. No blow dryer in room...we had more available to us in a $60.00 room. This we were charged $135.00!!! I would never expect this from a Best Western motel!!! We voiced our concerns and NO compensation was given to us whatsoever!! All the gal said was, "I will tell the housekeepers they need to clean better." We will NEVER stay at a Best Western again. Very unclean and not welcoming at all! Pat from Iowa

"Don't be fooled"

3
03/09/2018

The exterior isn't much to look at but don't let that fool you. The room (Lighthouse) suite was very good. 2 rooms, 2 flat screen TVs, large fridge, microwave, decent sized luggage area. Not what I was expecting from a BW. There was a lot of updating in progress, so there was furniture in the hallways but not in the way). Our room had been freshly painted a week ago and a lot of the carpeting &furniture/decor in the hotel was new. Free hot breakfast (coffee/tea/hot chocolate, pancake machine, fruit, sausages, hash browns, toast, biscuits, eggs, bagels, jams/jelly etc. There was a coffee machine all day service with hot water and juice dispensers along with mini coffee machines & service in rooms. There were 2 pools - indoor & outdoor and both were clean. Extra pillows & towels & toiletry items were given promptly without issues and staff was very friendly. Only one thing for concern: I had to call and ask for the room to be cleaned - they didn't clean, remove trash or exchange towels etc the whole day we were gone (9am-4pm). Staff claimed that "our room may have been overlooked on the cleaning schedule." They did come promptly after we called and made things right. Other thing is that I didn't see an elevator (we were on the 2nd floor) & the ice machine broke the second day we were there so we went to Walmart for ice. All in all this location was very close to a Walgreens, Walmart, Pizza Hut, Culver's & more, all of our attractions and sit down restaurants. Definitely a good clean place to stay for an extended vacation.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest Thank you greatly for taking the time to write such a detailed review of your stay. I'm glad you enjoyed your room and our breakfast! We are doing many updates in our hotel to make it look as up to date as possible and to provide all that we can. Though I am sorry to hear about your experience with our stay over service housekeepers. But I'm pleased to about how quickly it was taken care of. We hope to see you again in the near future. Take care!

"Motel stay"

5
02/09/2018

Mihir was super. He made you feel very welcomed. The rooms were very nice, clean and welcoming. He gave us a bottle of water and a apple!! They had free beverages all day, lemonade, water, tea, and coffee. The pool was nice. They had a indoor and outdoor pool. We said in the cabin room which was rustic and had a whirlpool in it. Really enjoyed the stay and how we were treated. We had stopped at the Super 8 first and they were very rude. Made us feel stupid that we hadn't made reservations. Mihir went above and beyond to welcome us!!! My recommendation is stay at the Best Western!!!!

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear happy guest, Thank you so much for taking the time to write such a lovely review of your stay with us. We are pleased to hear you enjoyed your stay so much. I will make sure to tell Mihir what a wonderful job he did to make you feel right at home. We hope to see you again in the future. Take care!

"Room was not clean and no powered electrical outlet (GFCI broken) in the bathroom"

3
17/08/2018

Good location and a very friendly nice person to make up the breakfast. Fresh fruit, hard boiled eggs cereal and scrambled eggs with sausage and of course the pancake machine all very nice. Room was another story. Room 202 up stairs and again no elevator. Difficult if you have leg issues or back issues. No offer to carry bags up stairs or an offer to change rooms to downstairs. Dust behind beds on carpet on TV stand. My wife tried to clean the dust off the TV stand and all the drawers and furniture. Drawers worked well. TV worked well and so did WiFi. One morning after the maids had cleaned, our beds were not made well... We stayed 4 nights, and I asked that the bathroom AC outlet be repaired on the first and second day. I could have done it but maintenance should have made the repair the first night. The girls have all sorts of hair tools to power and they had to use the outlets on the lights. I replaced three lightbulbs with LED bulbs to get more light. Room was dim and two bulbs were burned out. Went to WalMart to buy. Pool was nice as was hot tub. Staff friendly except for followup on electrical issue. I felt room was overpriced at at $159.99 plus room tax, city tax, and where did the service fee come from... crazy. Bill shows BW discount of $16 which helped but just too much with the issues we had. If room had been clean, and everything in working order, it would have been a much nicer experience.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I'm glad that you enjoyed the breakfast and were pleased with the server. However, I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping, front desk and management. This critical feedback with be used in training our staff. We do hope you give us another chance as we will definitely improve our services.

"Excellent, pet friendly hotel"

5
14/08/2018

This Best Western is terrific. They welcome well-behaved pets (for only $15.00). They have a great indoor/outdoor pool (swim right outside) and hot tub. The rooms are very large and ours had a huge, deep whirlpool tub. It had an extremely powerful faucet that filled the tub in less than 10 minutes. There was a decent, basic breakfast in the morning, with coffee, lime-water and lemonade in the lobby.Conveniently located to most attractions in Central Wisconsin (House on the Rock, Taliesen, American Players Theater, Mineral Springs, Mt. Horeb are all 10-15 minutes away).Overall a very good place to spend a night or two.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear Treveler, Thank you for taking the time to write such a great review! Your positive feedback about our hotel is much appreciated. We do take great pride in catering to our guests needs the best way we can. Our location to all the must-see attractions and towns is something we feel very lucky to have and I'm glad you took full advantage. Hope to see you in the near future. Take care!

"Much nicer than the pictures on their own website"

4
23/07/2018

Stayed recently with 5 other people in one room. The rooms were surprisingly updated, much more so than their pictures on the website showed. The hotel staff was friendly, breakfast was decent with some good variety. The pool is nice and it has a unique feature in that you can swim from inside to outside while remaining in it. The lobby offered free lemonade coffee/hot chocolate at all times. The only negative things I would say are: *The hotel is loud. There seems to be little to no sound proofing between the floors. We were on the first floor and the noise level was so bad after the first night that we purchased a noise machine and ear plugs before the second night. *The hotel is stingy about towels. This seems like an odd thing to have to say, but they were. We were booked into the hotel with 6 guests and they had 2 towels in the room. When we first asked for more, they had ZERO available (about 3 hours after check-in) as they were all in the wash. *Similar to the above, you have to ask for towels before you use the pool and the towels they give you are TINY. Think hand towel sized. Ridiculous for drying off after swimming.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to write such a detailed review of your stay. I am pleased that you had a pleasant stay overall. However I apologize for the inconveniences that you experienced during your say. We do hope you give us another chance as we will definitely improve our services.

"We had a great experience!"

5
14/07/2018

Very impressed with our room. Clean, comfortable, excellent air conditioning. All staff members were friendly and helpful. The breakfast room was spacious and items served were very good. Our 13 year old son and his friend ate so much they didn't need lunch!

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear Traveler, Thank you for the great review! I'm glad that your family enjoyed everything so much. We look forward to seeing you in the future. Take care!

"Gateway to FLW and House on the Rock"

3
07/07/2018

Nice looking hotel with friendly check in. Good breakfast, just not exceptional. We were staying there as a gateway to House on the Rock and Taliesin. Pet friendly. My only problem I had was with the cleanliness of our room and even when I pointed it out and they sent someone to clean it, it was still not clean. Cleaning staff needs better training. Also, broken glass below the Jacuzzi.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to give us feedback of your stay. I'm very sorry to hear that your stay did not meet your expectations. We have spoken to our housekeeping staff about this concern. Please let me know if you want to discuss this further.

"Lovely Hotel"

5
19/06/2018

We stayed here for one night on our way back home, and had a great time! The room was very spacious, and the pool is beautiful. All three employees we talked to were helpful and friendly. We stayed because we wanted to see House on the Rock the next morning, and it was very close. Would definitely stay again!

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, I am pleased to hear that you had such a wonderful time at our hotel! We take great pride in how friendly and helpful our entire staff is. Our location close to great attractions is something we are very lucky to have. We look forward to seeing you again in the future!

"Two Day Getaway"

5
20/05/2018

Very nice hotel, extremely helpful and friendly staff. Indoor/Outdoor heated pool, year round. Smaller outside pool, but sufficient for cooling off and hanging out. We were pleasantly surprised to be upgraded to a King Whirlpool Room.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear happy guest, Thank you for giving us a perfect rating! I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back in the future. Take care!

"trip to house on the rock"

5
09/05/2018

Beautiful Inn...Mike the Manager was very helpful and polite. He helped with directions in and around Dodgeville. Room was very clean. Breakfast was very good , lot to pick from. Caro; who was in charge greeting everyone, made sure everything was full and fresh. Very warm and helpful person. We where only going to stay there one night, but liked the place so much...stayed two. Would stay there again

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear traveler, Thank you for taking the time to write such a great review! I will be sure to let our staff know how much of an impact they made on your experience with us. We hope to welcome you back again soon. Take Care.

"Great place for our family gathering"

5
01/01/2018

The staff at the Dodgeville Best Western were very friendly and helpful in making our Christmas gathering (for our large extended family) a great one. The rooms were clean and spacious. Thank you to all staff for accommodating us!

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Thank you for taking the time to write a review about your stay with us. We are happy that you have chosen our hotel for your family gathering. I'm glad you all had a wonderful time! We hope to see again next year and the year after that. All the best.

"Dodgeville Best Western"

4
14/12/2017

This was a very nice place to stay, The beverage bar in lobby was very nice with several choices, I particularly enjoyed the low sodium chicken broth, Not only was this a nice warm healthy beverage on a cold night, it showed you care about healthy choices for your guests! The morning breakfast was very nice, complete with a pancake machine, first time I had seen one of those. There were also turkey sausages. Keep working on those healthier choices!

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear traveler, Thank you for noticing our healthy choices that we have been adding into our hotel. We take great pride in making sure we have some of the healthiest choices available for our guests. We hope to see you in the future. Take care!

"Nice Place"

4
05/12/2017

We had to make a last minute stay in Dodgeville. No reservation. They didn't look to busy, so we stopped. Checked in quickly and off to our room. Room was very nice and clean. Beds were comfortable. Bathroom (particularly the tub/shower) looked to need a little TLC, but otherwise clean. The young gal at the counter at check-in was awesome. Super friendly. The whole staff was. Breakfast in the morning was good. Plenty of options. Nice sitting area. Overall, great place to stay.

"Noises r us"

2
28/11/2017

Noise noise and more noise until after 2 AM called the desk and they advised the people making the noise, however I believe they are friends or kin of management, so pay full price grin and bear it. If staying at this property be sure to distance yourself far from the lobby area.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 608-935-7739.

"Wonderful Staff"

5
27/11/2017

Carol in the Breakfast room is a special lady. She is personable yet professional and always has a smile on her face. We have stayed at this location on many occasions and she always remembers us. Mike at the front desk is very pleasant and helpful.

"Great place"

4
27/11/2017

The hotel was clean. The staff friendly. The hotel was decorated for Christmas. Everyone made sure our stay was great. I will go again. The breakfast was good and they made surevwecwere taken care of. The pool was clean and not cold.

"Dodgeville"

4
17/11/2017

Great place to stay! I love Best Westerns. Rooms are comfortable and clean smelling...could use a repainting. Coffee in breakfast room could be hotter....I love good coffee. Other breakfast items were nicely displayed and good.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
I'm glad to hear that your overall stay with us was enjoyable. Thank you for taking the time to write a review. Hope to see you again in the near future!

"They have no elevator"

2
13/11/2017

When I made the reservations, they didn't have on their website that the hotel didn't have an elevator. When we got there at 2pm, they put us on the second floor. When I found out that we had to use the stairs, I asked if there was an opening on the first floor because the stairs are very hard for me. They said that they didn't have an opening on the first floor. My husband then said that we will go to another hotel and the girl at the desk said that they would charge us for the room anyway. There was not compassion for their elderly patrons.

"Disappointed "

3
05/11/2017

Nice location. Pool area dirty. Worms in pool. Leaves in pool area. Pile of dirty broken pool noodles in corner. Whirlpool has been broken for months. Needs some TLC . Starting to look neglected. Have been comming here for years. Condition has gone down hill in last two.

"Overall great room for the price!"

5
27/10/2017

Spent one night in a King room while visiting sites in the area. Excellent location for Taliesin, Cave of the Mounds, House on the Rocks. Attentive friendly staff and our large room was very comfortable, clean, and nicely decorated. Free wifi worked well (not often the case in hotels) and breakfast had several hot items to choose from. Would definitely stay again when in the area.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. We are so lucky to have a property in the heart of Dodgeville and a very strategic location that brings our guests just a few steps away from must-see attractions.

"Clean, and Nice"

4
26/10/2017

This hotel was very nice. Everything seemed clean from lobby, to room, to breakfast room, etc. Pool was nice (though we didn't use it, wanted to, but just didn't get around to it). Employees were helpful and friendly. Restaurants and stores are conveniently located.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we're looking forward to having you again!

"VERY NICE PLACE, Outstanding Customer Service"

5
25/10/2017

We had the log cabin whirlpool suite. It was an amazing room, well decorated and very clean. When we entered the hotel to check in, Michael asked me my last name, and without even looking at anything, knew my first name! Very outgoing and friendly! We were not even in our room 10 minutes and he called to make sure it met our expectations and if they could do anything else for us. Bed was very comfortable and whirlpool was amazing. Breakfast was delicious, was amazed at the pancake machine! The lady that assisted the breakfast was also very helpful and and went out of her way to get us brochures on the places we had come to see. I am by profession a manager at a campground and I was very impressed with this hotel and their customer service, I would HIGHLY recommend staying here!

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Thank you so much for your kind review! We truly appreciate when we hear great comments on our staff. It definitely is a boost for us every time we hear positive reviews such as yours. I will be sure to let Mike and Carol (our breakfast attendant) know how much you were pleased with their service. We hope to welcome you back to our hotel in the near future.

"Friendly and helpful staff"

5
16/10/2017

We were extremely pleased with the helpfulness of the staff and the cleanliness of the hotel lobby and our room. The room decor was current and comfortable to spend time in. When in the area, we would stay at this hotel.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Thank you for your kind comments. I will be sure to let our staff know how much you appreciated their service. We look forward to seeing you again in the future!

"Staff is terrific - room was meh~"

3
11/10/2017

To be fair we were very happy to have a hotel that accepts a pet. That being said I think the 'pet room' is where all the dirty old furniture go to die (room 105) OLD worn furniture, nail holes in the wall (no pictures) there was actually so much furniture in the room you could barely move around w/ luggage. The location of the hotel is excellent - the staff is very friendly & helpful, we have actually stayed here before without a pet and the room condition was better. I just feel if you are going to charge a higher room rate, you should get a decent clean room - pet or no pet.

"Great service from staff makes up for aged location"

4
09/10/2017

Stayed here two nights and had a quite, restful stay, afte visiting the local sites. The helpful staff really makes the stay pleasant. I asked for additional items and they went ou of their way to accommodate me. The breakfast setup and new ways of making pancakes and toast are really interesting and a first for us. Their is an employee in the breakfast room assisting with the meal. Very nice.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs in the best way that we can. I will make sure to let all our staff know how much you appreciated their service. I will also make sure to let Carol know how much you enjoyed her breakfast. We'll be seeing you!

"Worst manager ever encountered"

1
06/10/2017

When we checked in we were given a room with a window shade. The desk clerk, Tammy attempted to help us with our problem. There were no other rooms available, so she contacted her manager. His solutions were to have Tammy personally clean another room or bring in a maintenance person to fix the blinds. Both of these “solutions” would have caused major delays in our check in after a long day driving. My wife talked to the manager on the phone and explained that his solutions were unacceptable. He was rude, dismissive, and totally unprofessional. At my wife's continued and firm instance, he begrudgingly agreed to upgrade our room to the last remaining suite. Note, we are Platinum members of Best Western. We will never stay at this facility again, and never recommend this hotel to ANYONE. This is the worst manager we have ever encountered. We recommended, in our Best Western review that this manager be replaced, but I won't hold my breath.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on our concerned staff. Despite this , we hope to be able to welcome you back on a return visit to Dodgeville, Wisconsin.

"Fishing the Driftless"

4
03/10/2017

I went on a fishing trip to the Driftless area. This is the largest chain hotel between Madison and the Driftless area. It's still 40 min out or so from most of the trout fishing areas. It's clean. Has a small indoor and outdoor pool. Very small work out room. Complimentary breakfast is nice. They have a pancake machine (first one I have seen). Not much else in Dodgeville. Overall good value. Staff was friendly. 24/7 complementary coffee and tea. The coffee machine did not work quite right but ok if you like weak coffee.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Leasure"

5
28/09/2017

We very much enjoyed our stay in Dodgeville. We were there to visit the House On The Rock. The staff was excellent. The breakfast was typical hotel fare but good. The bed was comfortable and clean. The hotel could use a bit of updating but it was clean and comfy so no complaints. We stayed in a room that allowed us to park our car right outside our room yet there was another door into the lobby. This was very convenient when loading and unloading our luggage.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Happy Guest, Thank you for giving us 5 star reviews and recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We will be waiting to welcome you back to our hotel. Take care.

"Vacation"

4
26/09/2017

Would definitely stay there again. Staff needs to be more informative about hotel programs. Hotel had great location to many attractions in the area. Very scenic part of Wisconsin. Always enjoy driving in this area.

"Great Place at good value"

5
22/09/2017

This BW appeared to be fairly new. The entire hotel was extremely clean and comfortable. We enjoyed a ground floor where we had a door to the inside hall as well as a door to the parking lot where our car was only about 10 feet away. This made it very easy to unload and reload our belongings for our stay. The breakfast was good but not exceptional. Maybe the highlight of the stay was Mike, the person who checked us in. He was so upbeat and informative. He really made us feel welcome.

"My stay at Best Western Dodgeville Inn & Suites"

5
18/09/2017

Great place to relax, The best rooms, services, staff. Close to all that is available in the area. Very friendly and helpful staff. I am familiar with the area since the 1970's so it's like a second home. I can always expect the very best stay when I am here.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, Thank you for taking the time to review our property! I am glad to hear that your stay with us was a memorable one. We look forward to welcoming you back when you're in the area next!

"Disappointed with room, reservation and manager"

3
17/09/2017

Made reservations for 2 standard queen rooms for my 2 brothers and myself through Hotel.com a week in advance due to decent rates, indoor pool, whirlpool, mostly adults and close to town. Arrived and spent 40 minutes trying to prove to hotel clerk that I booked 2 rooms, had to show her my reservation on my phone. Then talked to the manager via phone and spent another 10 minutes with him demanding that I was only going to get one room. Finally he demanded that leave my itinerary with him because he did not believe me. I pointed out that the clerk saw the evidence! I ended up having the clerk take a photo of my phone screen with the reservation and additionally forwarded the email to the hotel's gmail account. The king bed suite that the clerk gave me to make up for the reservation snafu had mold along the top of the tub seam, water damage on drywall near the tub which was due to the showerhead not being tight. Water was going all over the bathroom until my brother tightened it up with his hands and cleaning up the mess. The standard queen size room was fine except either the previous guest or housecleaning left both Windows open and closed the blinds so the fan/air kept going on and off all night. The whirlpool was empty and closed off and indoor pool was cold. The bed was hard and stiff. Very disappointing...used to stay at the House on the Rock inn or resort and will definitely pay more for service and comforts.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest djrandall9, Thank you for taking the time to write such a detail review. We would like to apologize for your stay falling short of expectations. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then. please bring this letter with you during your next visit to receive 25% off one night at our hotel (Best Western Inn & Suites- Dodgeville, Wisconsin) so you can feel confident giving us another try. We truly appreciate your loyalty with Best Western as one of our valued Best Western Rewards members, and we hope to see you in the future.

"Best Western in Dodgeville"

3
31/08/2017

Stayed here the past four years and everything was perfect, except this year! Stayed in room 103. The security chain on door was broken, mold in tub area, and could not run the air conditioner because it smelled so moldy! The breakfast was good and the staff was nice; just felt the place needed more upkeep. (Notice Joyce C complained about a broken chain in this same room THREE WEEKS ago!!!)

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am pleased to hear that our front desk and breakfast staff were accommodating to your needs while you stayed with us. Though I am very sorry to hear that several things with the care of your room did not meet your expectations. Please note that your concerns have been passed on to our housekeeping staff and management. We do hope to see you in the future as we will definitely improve our services.

"Great Location for Sightseeing in Southwestern Wiscosnin"

4
14/08/2017

We drove in and enjoyed both the Cave of the Mounds and House on the Rock during our stay. The hotel itself is a little dated, but is well maintained overall. The room was surprisingly large with two queen beds a couch and a table we played cards at as a family. The pool area isn't perfect, but it is serviceable and the indoor to outdoor feature is really cool. Overall a good stay!

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to write a review on your stay with us. I'm pleased to hear that you and your family got to enjoy our two most popular area attractions. We hope to see you again in the near future!

"Best Western Dodgeville Wisc"

3
04/08/2017

Hotel was clean, but we had some problems. The security chain on the room door fell apart when we attempted to use it. The whirlpool in the pool area was not working and was not going to be repaired anytime soon. The bed and pillows in room 103 we lumpy and uncomfortable. The best feature was the pool, water was like bath water. The breakfast the hotel offered was good. Food was hot, plentiful and the eating area was clean.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, Thank you for taking the time to write a review on your stay with us. I'm happy that you enjoyed the breakfast and breakfast area. However, I apologize for the inconveniences that you experienced during your stay with us. Please note that this information has been passed on to our management. Despite this we hope to be able to welcome you back in the future.

"A Lot for Your Buck"

4
01/08/2017

The Best Western Dodgeville Inn was a great choice as it is approximately a ten minute drive to House on the Rock, Spring Green, Taliesin and the American Players Theatre. It is situated in a rural location with fast food nearby. Themed cabin-like rooms like the Frontier and Huntsman are offered with their own whirlpools. Our spotless room was spacious with double beds and a pull-out sofa, two lounge chairs, a round table and large flat screen TV. Carpets in the hall and in rooms were quite colorful and very clean. My only suggestions would be to add some lighting in the sofa area, replace lumpy pillows and add some type of safety bar near the tub/shower area to make it easier to get in and out. Beds were very comfortable, and the bathroom was large and clean. Breakfast is served in log cabin-like rooms by the most attentive people you will ever encounter. I loved the pancake machine. There was an ample selection of food: eggs, sausage, 4 cold cereals, hot cereal, fruit, yogurt, pastries, juice, bead, muffins AND the best coffee I have tasted in a long time (Farmers Brothers). Everything I ate was tasty. The indoor/outdoor pool looked quite inviting. Check out this place. The staff is terrific, and the price is reasonable. I would definitely return.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, Thank you for your positive feedback about our hotel! I'm glad you took advantage of our location close to the areas attractions and restaurants. Our breakfast attendant, Carol, takes great pride in the breakfast she serves. I will make sure to let her know how much you enjoyed her breakfast food/area. I will also make sure to tell our management about your suggestions on the lighting, pillows and the safety bars near the tub/shower. Hope to see you again in the future.

"Nice Place to stay"

4
24/07/2017

We meet here as a group to go to the local outdoor theater. This was a great location to hang out before and after the play. Outdoor area was good and the indoor had a comfortable place to just visit.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear traveler, Thank you for taking the time to review your stay with us. We are pleased that you found our location to the American Players Theater a convenience for you. We take great pride in our location to our areas attractions. Hope to see you next year for another play!

"Very Nice Place"

4
21/07/2017

We stayed here on a recent visit to The House on the Rock. The room was comfortable and very clean. We had our 11 year old grandson with us so we used the pool. He thought it was cool that the pool was outside and inside. He swam back and forth through the small connection.There was a refrigerator and microwave in the room.

Shiana A, Front Desk Associate at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, Thank you for taking the time to write a review on your stay with us. I'm glad that your grandson enjoyed the pool so much. We always love to hear when guests really enjoy our hotel. Next time you come visit we would be happy to share with you some other must-visit attractions in our area that I'm sure your family would enjoy. Hope to see you soon!

"needs update and cleaning"

2
17/07/2017

An older BW with some updates. pool was open, hot tub drained and roped off. (did not use the pool but wanted to soak in a hot tub after driving all day) Would have been nice to be informed the hot tub was broken. New carpet in hallways. 2 story building , No elevator Room was nice size. queen beds are on the smaller size, more like RV Queen size. Room 214 had 2 queen beds, sofa sleeper, two chairs and a small table. Microwave, small fridge, hair dryer, coffee machine. I could hear the people in the next room. electronic key for room and entrance took a few attempts to work, always a struggle. The room and hall decor needed detail dusting.. I mean the dust was thick. (see photos) I did not sit on the sofa as there was a rather large stain that could have been dried juice or dried blood or ??? (see photos) Let me state that up until the past 3 years I was a camper all my life. I camped in a tent, onto a pop-up camper onto a full size RV. By all means I am not "high maintence" or expect perfection. Thursday : First night checked in at dinner time, room 214. dropped our bags in the room and went out to eat and did some exploring. check the airplane parked at a different motelon their front lawn, open to the public and Free to see inside and out. around 10:15 I placed a cup of water in the microwave, would not turn on. dial just spun. picked up the phone to call front desk, no dial tone. At this point the AC turned off, room was a bit warm so I attempted to turn the ac temp to a cooler setting, Nothing.. grrrrr I got dressed (I was in my PJs) and went to the front desk. Told the friendly desk clerk of the problems and she said she would call maintance. Mike the maintance man arrived, fixed the phone, AC turned back on while that was being done but told me they plan on replacing the AC units but if it happened again to just unplug the unit and then re-plug it and it should work,,, on to the microwave.. dial broken, he would go and get another microwave..I asked if he had one on the premises ? He said yes and it would only take a few minutes.. It is 10:30 at night, I want to go to bed but I also want the microwave working for the morning. 15 minutes later I talk to the front desk and was informed Mike would be back in less than 5 minutes. 12 minutes later and mike is at my room with a new microwave that he had just purchased from a Walmart. No wonder it took more than a few minutes. It did take him about 5 minutes to unscrew the old microwave from the top of the fridge, he then attempted to fit the new microwave in the bracket but told us he needed to adjust it and would do it tomorrow as it will take some time. In the meantime the microwave would not be secure and would slide off the fridge if not careful. During the night the AC was unplugged/ replugged twice. Friday : The next morning we left about 7:30 AM for sightseeing in the dells (1hr, 30 minute drive one way) We arrived back to our room about 5 PM. The microwave still not secured ! At this point I don't care, time to shower and make it to our dinner reservations in Spring Green (20-25 minute drive) Saturday : We checked out the next morning, clerk asked how our stay was ? Briefed her on the first night problems and informed her the current microwave was not secure. I thought perhaps she would offer a discount at this point but she didn't so I asked for one. She informed me she didn't have the authority but would talk to the owner Mike when he came in and would call me. I asked if Mike the owner and Mike the maintence man are the same person, sure enough they are.. You would think Mike the maintence/owner would have automatically given some discount or something since he was fully aware of all the problems are first night.. Now wait, this gets better... The clerk did phone me Saturday afternoon but I was driving in heavy traffic and did not pick up the call. She did leave a message for me to call back. It was late by the time I could call back so I called back Sunday morning. The clerk who answered had no idea of anything I was referring to and Mike(owner) and Shiana (check out clerk) were both off for the day. Asked her to have them call me. Monday afternoon and still no call back, so I call the BW. Same girl from Sunday answered the phone and again was told both Mike and Shiana were off for the day but she did talk to them and I did get a discount.. hymm okay I will check my credit card. Here is where it gets really good.. my credit card was Never Credited but Charged agin at a discount rate.. so I paid for 2 nights, no discount then got charged Again at a slightly lower rate (16.00 less) WHAT!!! Yep, I got charged twice. At this point I am Done trying to deal directly with the motel and call BW Customer service line. They place me on hold while they call the hotel directly. She gets back to me and informs me that she will have to call me back due to the fact she must wait for a call back from the owner because the clerk could not help.... so annoyed.

"Nice"

3
11/07/2017

We had a short stop at this hotel. Friendly staff and helpful with ideas what to see in the neighbourhood. We had a great dinner next door at an all American restaurant. Dont miss to visit the house on the rock a few miles away. Interesting to see what Americans can do.

"Exemplary customer service!"

5
09/07/2017

Attentiveness and politeness of staff is far above many high end hotels I've stayed in. Simple but nice rooms. Great pool that the kids loved. Breakfast was outstanding and the staff opened a conference room when the breakfast room was full on our arrival. Very impressed with staff!

"Best Western Dodgeville"

4
06/07/2017

They get a high rating for location, cleanliness and the free breakfast. This is my choice for that entire South / South West Wisconsin zone for my business. Nice area, close to good fast food and other attractions.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, Thank you for taking the time to give us your feedback about your stay at our hotel. I am glad that you found our location, cleanliness and free breakfast to your liking. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Thank you very much for making our hotel your first choice when you are in South/west Wisconsin zone. Take care !

"Quality on the decline"

2
05/07/2017

Totally disappointed. Stayed here about 8 years ago and it was great! Stayed recently (June 2017) and quality has declined to the point that I will never stay here again. No attention to simple details. Room was not clean highlighted by an old sock sticking out from under bed. Smoking allowed right outside exit door to hall. Smoke drafted right back inside rooms near the door. Mold in bathroom? Water leak on ceiling? Dead bugs in light fixtures? Pool area hazardous. Pool chemicals left out in the open next to pool? Old discarded pool wood decking w nail in it upright along pool deck? 2 ft weeds along pool fencing? Whirlpool inoperable? I couldn't believe it either! So I took photos. See for yourself below.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 608-935-7739. Sincerely, Shiana Anderson

"Awesome"

5
30/06/2017

I grew up near Dodgeville so I never needed to stay at a hotel until this visit-we always stayed with family. We loved it!! My kids loved the pool, the room was very spacious and very clean! Breakfast was the best part! Quality Bakery bismarck donuts! I haven't had those since high school!!! They are the best!!! Then I ran into someone I know from my hometown!! Great visit!! We had a great time!!

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Happy Guest, Thank you for staying at our hotel and visiting your home town DODGEVILLE. We are very happy to know that you loved our pool, specious and clean room and the breakfast. You are right that we get fresh pastries from the local bakery everyday. and bismarck donuts are very popular among them. I am so glad to hear that we could offer you a refuge from your busy schedule. We are looking forward to welcoming you back soon. Thank you.

"A good stay"

5
29/06/2017

The hotel was very clean and our stay was good. My only comment would be the air conditioner was too noisy for me. I do not like white noise while I'll sleep. Others thought it was great! That would be left to a personal preference.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest Elise, Thank you for leaving a great review of your stay this past weekend! We are very happy to hear your experience exceeded your expectations. I would like to apologize that air conditioner was too noisy for you. Our team looks forward to the opportunity to welcome you back again in the near future!

"Clean decent hotel"

4
23/06/2017

The hotel was clean. The staff was friendly. The bed was very hard. Some people prefer firm mattresses. I am not one of them. The breakfast surprised me. We ate around the middle of the breakfast times. They were out of quite a few things. Overall would recommend the hotel

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest Julie, Thank you Julie for leaving a great review of your excellent stay with us yesterday. We are happy to know that you have liked our clean hotel and a friendly staff. I just wanted to mention that we keep our breakfast items little low so that we can fill hot and fresh food every fifteen minutes for our guests. We look forward to welcoming you back during your next visit to the Dodgeville area. Thank you for staying with us.

"Nice hotel, enjoyable stay."

4
16/06/2017

My wife and I have stayed here in the past. They have a very interesting indoor-outdoor pool. The rooms were clean, but a prior person had smoked in the non-smoking room. while it didn't ruin the visit, the smell took a while to dissipate. We would still stay here again.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, Thank you for taking time to leave such a wonderful review of our hotel. We are happy to know that you liked our indoor outdoor pool. We also wanted to apologize that you have smell of smoke in your room. We appreciate your feedback and are very happy to hear your stay exceeded your expectations. We look forward to welcoming you and your friends in the future!

"Dodgeville, WI Option"

5
14/06/2017

A very nice hotel in Dodgeville, WI, I was fishing at Blackhawk Lake and had a club Bass tournament. The staff were very accommodating and made a special effort to get me power to charge the boat overnight. I'd definitely go back again.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, Thank you for the 5 Star review of you recent stay with us. Our team will be very happy to hear how much you enjoyed staying with us. I also want to thank you for the feedback about our STAFF going above and beyond to get you a power to charge your boat. We look forward to welcoming you back with us during your next visit to the Dodgeville area.

"COLLECTORS CABIN"

4
03/06/2017

Looked like it did in the pictures, loved it. Clean,quiet,very relaxing room. Nice breakfast. The whirlpool was out of order which was very disappointing, the pool was open and quite inviting. We had a major problem getting into the room, the cards didn't take in the door lock, possible door lock mechanism problem not the cards themselves.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, Thank you for staying with us. I appreciate your positive feedback about our hotel. We are very happy to know that you have liked one of our theme room " Collectors Cabin ". I wanted to apologize for not having whirlpool running at the time of your stay with us. We are getting new jets for the whirlpool and it will be up and running soon. I also would like to apologize for the problem with the lock that you have experienced while your stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Best Western was Adequate"

3
22/05/2017

The BW was a mixed bag. It's well situated for touring the area (about an hour west of Madison and 20 minutes from Frank Lloyd Wright's Taliesin). The front desk and women who worked the breakfast room could not have been more accommodating. Always helpful with a smile. The inclusive breakfast had eggs, biscuits, sausages, fruit, yogurt, breads, cereal. The only downside -- was the cleaning of the room. There was none. The bed had the covering casually tossed back on and was never made. The towels were left in disarray in the bathroom with nothing replaced. One shampoo for a family of 4 was not adequate. It was strange since the rest of the staff seemed on their game.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am pleased to hear that our front desk and breakfast staff were accommodating to your needs while you stayed with us. Though I am very sorry to hear that several things with the care of your room did not meet your expectations. Please note that your concerns have been passed on to our housekeeping staff and management. We do hope to see you in the future as we will definitely improve our services.

"Excellant stay"

5
30/04/2017

Very clean, awesome breakfast nice selection to choose from, nice location, quiet! Will stay again. Staff was helpful. Internet was great. The pool was different you can swim inside or outside. The two connected with ease. The hot tub was clean and hot. Had a great time

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest Sharon, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We are glad that you liked our location, breakfast, clean and quiet room, Indoor Outdoor connected pool, The Internet, hot tub, and a staff. We look forward to welcoming you back to the hotel in the near future.

"Quiet, Comfortable, Accommodating, Affordable"

5
06/04/2017

I was in Dodgeville for the first 2 days of a 4 day training. (Training is split between two weeks). Check-in was quick, with information given about the hotel as well as the surrounding area. The rooms are a bit outdated, but, very clean and since we were there on Sunday/Monday nights, it was quiet. Our refrigerator was not on when we checked in and wouldn't turn on. I called and a gentleman came to the room and reset it. He indicated he would bring another refrigerator to our room if this didn't fix it. He called 1/2 hour later to check if the refrigerator was cooling and it was. The breakfast each morning was kept well-stocked and the woman who was taking care of it was so friendly and welcoming. She kept the tables and room clean and thanked us for staying with them. She also wished us a good day as we left. On the morning we were checking out, there was a chocolate bar with my name on it (they printed it on a wrapper and put it over the candy wrapper). I'm assuming it was because they needed to fix the fridge. Totally not necessary to supply the candy, but we liked it! I would prefer to stay somewhere that might need a little updating, but the staff is friendly and responsive to needs rather than a 5-star with crabby employees. Thanks for the great stay!

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Happy Guest, Wow! What a wonderful review. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I also want to assure you that once we are done with our improvements at the hotel ( running right now ) , all our rooms will have a new look. We look forward to welcoming you back to the hotel in near future. Once again, Thank you for giving us the perfect rating.

"Good time"

5
04/04/2017

Excellent staff and service!! Really enjoyed breakfast!!! My only problem was that the pool was closed for cleaning, but after viditing the House On The Rock we were too tired to swim anyways!! I will recommend this hotel to all of my friends!

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff and service. We are glad that you have enjoyed our breakfast also. I do want to apologize for not having indoor/outdoor pool and hot tub available for you because of spring cleaning. We will be done cleaning with pool pretty soon. Next time when you come to visit us it will be ready for you. We also want to thank you for recommending our hotel to your friends as well. We hope to welcome you back to the hotel near future.

"anniversary getaway"

5
30/03/2017

The Log Cabin suite was the perfect room for our anniversary getaway, we loved everything about it. It was cozy and comfortable, the whirlpool was a nice addition. The continental breakfast was above and beyond anything we've ever experienced at any hotel! We had our fill for the morning in the breakfast room and enjoyed all the friendly staff while we were there. Definitely would make a return stay to this hotel!

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear happy guest, Thank you so much for taking the time to review our hotel. I'm pleased that you enjoyed your stay with us so much. I will be sure to let our breakfast attendant Carol know how much you appreciated her service. Along with our other staff (Annie, Tammy, Nancy, Mike, as well as our housekeepers). We look forward to welcoming you back! If you have any special requests do not hesitate to call and ask. Happy Anniversary!

"Great stay and great location at great price!"

4
29/03/2017

Mini trip for me and hubby to visit House on the Rock and Cave on the Mounds. Spent the night in Dodgeville, conveniently located near these attractions. Hotel was clean, quiet and very comfortable. Breakfast was enjoyable and complimentary, nice perk.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear guest, Thank you for your positive comments. I'm glad you enjoyed a few of the attractions that our surrounding area has to offer. We look forward to seeing you again.

"Cousin's funeral"

5
22/03/2017

Wanted nice place to stay and this was by far the nicest around . Quiet and clean, easy in and out access. Very friendly staff and very accomodating. It is not the only time we have been there and every time is pleasant.

Shiana A, Front Office Manager at Best Western Dodgeville Inn & Suites, responded to this review
Dear Mark, Thank you for staying with us again. We appreciate your loyalty and continued trust in our hotel and our staff. We are very happy to know that you have liked our quite and clean room, friendly and accommodating staff. we are very proud of our hotel and All staff members that we have ( Annie, Shiana, Tammy, Nancy, Dan, Carol and all house keeping staff ). Rest assured that we will do everything it takes to make us deserving of your loyalty.

"Great Place to Stay with non-hotel atmosphere"

5
19/11/2016

Quiet House has an alternate decor one does not usually associate with a chain hotel, a refreshing change. Super friendly staff! Room was clean, big & comfortable. Breakfast was wonderful, especially the 'on-demand' pancake maker, an acceptable alternative to the waffle grill. Will stay here again next time I'm up this way.

Shiana A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for taking time to review our property. I am pleased to hear that you enjoyed your room and our breakfast so much! I'll make sure to let our staff know how your experience went with them. I am also glad to hear that we will be your top choice when you visit Dodgeville, WI. We look forward to welcoming you back soon!

"Dog friendly"

5
14/11/2016

I had a hard time finding a hotel that I could bring my small dog to while visiting Dodgeville. I was very happy to find this place, the pet fee was very reasonable. The hotel is lovely, the room was spacious and very clean. The pool was great, nice fireplace in the lobby. Location is perfect, lots of things around. Comfortable beds and pillows. Quiet rooms.

Shiana A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests with pets, because we understand the hassle of trying to find care for them when traveling. We like to make traveling as simple as can be for our guests. If you're traveling to our area again soon, don't hesitate to call us.

"Badly in Need of Updating all Around"

2
09/11/2016

We stayed here as it was a national change nearby a local exhibit our family really wanted to visit. The room was comfortable enough, but the furniture was old and badly outdated. The staff upon check in was efficient but not friendly. The TV was ancient. Later that evening we were enjoying the indoor outdoor pool and the desk staff came in to tell us that the pool was closing due to lightening. She did not go outside and tell the people actually swimming in the outdoor portion that it was closing. When I realized she wasn't going to do it, I went out and told them. I didn't stick around to see if they vacated the pool. In the morning there was an alarm going off in another room for an extended period of time. The morning staff was at least friendlier. The best part about it was the breakfast buffet. Very friendly staff there and good choices. The worst part about this stay was the phone call that we got about 2 hours into our road trip back home. The cleaning staff found a pair of eye glasses in/under the bed in the room and wanted to know if we left them behind. After a moment of panic and realizing NO I was actually wearing my eye glasses I said no, they aren't ours. Which means. That they were there from BEFORE we checked in. Leading me to wonder exactly how well our room had been cleaned before we checked in and spent the night. Gross.

Shiana A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We are in the process of updating our hotel; but as you know these things can take some time. The rooms are our biggest concern as it is where you will be spending most of your time during your stay with us. Please note that your concerns have been passed on to our housekeeping and management staff. We do hope you give us another chance as we will definitely improve our services.

"Great place Good People"

5
07/11/2016

Clearn comfortable motel with a fun,inviting indoor/outdoor pool,fireplace in the lobby, and a free hot breakfast. However, the best part is the staff. They are very welcoming, helpful, and go out of their way to make your stay enjoyable and memorable. Cheers to outstanding customer service!!!

Shiana A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for your kind review! We truly appreciate your kind words about our staff. I am glad that you enjoyed your time with us so much. We hope to welcome you back to the hotel soon!

"Comfortable with nice amenities for the price"

4
07/11/2016

For a visit to Southwestern Wisconsin this is a nice option. The pool goes from inside to outside which is fun. Rooms are adequate, nothing fancy but do the job. Breakfast room has a nice ambiance and OK selections, typical hotel buffet. Staff was very pleasant.

Shiana A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for taking the time to review your stay with us. I'm glad to hear you enjoyed our pool and that your experience with our staff was pleasant. If you are in the area again we would be pleased to have you stay with us!

"Great value- friendly staff!"

5
05/11/2016

This hotel was very clean, spacious, nicely furnished and comfortable. We were pleasantly surprised with warm and welcoming staff at check-in and continuing with cleaning service staff and breakfast staff. Carol in the breakfast area was extremely helpful and friendly, making food was well stocked and fresh at all times. We will definitely stay here again!

"Enjoyable Visit"

5
30/10/2016

There are not many hotel choices to stay in Dodgeville, but this was definitely a pleasant surprise. We came to visit the House on the Rock and the Frank Lloyd Wright home/studio which both are very easily accessible from this hotel. There are several options to choose from within walking distance for lunch and dinner. Breakfast served in this hotel was filling and had quite a few options. The lady who works the breakfast area was really nice. I ended up accidentally leaving behind a device that helped exercise my shoulder as I was still recovering from shoulder surgery. When I realized it, I called them and Annie, from the front desk, both located it and mailed it back to me. If you are in this area, I highly recommend this hotel as it is quite, well priced and has a friendly staff.

"Nice Stay"

4
18/10/2016

Stayed one night October 15, 2016. This seemed like an older Hotel but it was clean and comfortable. Had a Double Queen room which was fairly large. The bed was soft but comfortable. Breakfast was pretty good with a pancake machine, pastries, eggs, sausage, etc. All of the staff members we encountered were friendly. Would stay here again if in the area.

"Great hotel and employees but needs workout area"

5
18/10/2016

Overall great stay! Really enjoyed my team in my whirlpool suite. The employees were amazing because it was my girlfriends birthday and they brought us a little basket with cards and treats. One major thing though would be the workout area. They have no weights and only a couple bikes. Don't let this stop you from having a great time there though. 8/10

"Never a Disappointment"

4
14/10/2016

We have stayed at Best Westerns before and at Quiet House and Suites too. We opted to stay at a Best Western again due the good luck we have had in the past. We were not disappointed. The hotel was very nice. The women at the front desk was very polite. We choose a standard suite which was very nice. The pool and hot tub was wonderful. There really was nothing to complain about. Our only wish was that it would be closer to town so we could explore better as we were on motorcycles. However, if you were looking for a hotel near the highway, this is the perfect location.

"Good option for our family of 3"

4
11/10/2016

Good location, clean and comfortable with a decent breakfast. Wi-Fi was a bit of a challenge for us, but once I opened yahoo.com it connected - it didn't seem to like Google. Even still, our devices sometimes wouldn't connect or would drop the signal. Beds were comfortable and rooms were quiet, we had neighbors but never heard them through the walls. Close to the highway as well but we didn't hear traffic once, even with the windows open. Good water pressure in the shower. There's a full length mirror behind the door, a nice touch. The indoor-outdoor pool is fun; we all loved swimming outside with the moon in October. Staff was friendly from start to finish.

"stay October 8th"

5
10/10/2016

would stay here again probably our next sisters weekend in the spring. loved having a sitting area where we could sit and talk or play cards or use the laptops we brought. Everyone was polite and everything clean. Great breakfast.

"Overall nice accomodations"

4
03/10/2016

The hotel was clean and up-to-date. Staff was average/friendly. Check-in was average. The clerk was on the phone taking a reservation and probably could have ended the call a little sooner rather than making us wait. The hotel was fully occupied but there were no problems with noise and we slept well. Breakfast was good with an average/good selection but it was crowded. That can't be helped because of the time of year and full occupancy. Staff in the breakfast room kept things clean and stocked. She was friendly but not a pest. The bed was too high (mattress and box spring were huge). Anyone shorter than us would have needed a step stool to get in and out. The bed was comfortable though with a variety of pillows. We had a whirlpool in the room (in addition to the tub/shower in the bathroom) which I could have lived without. It was surrounded by mirrors and looked like a 1970s bad movie (no thank you). We didn't use it. Overall, the hotel was clean and comfortable... what you would expect from a Best Western. I would stay there again if we were in the area.

"A Nice Surprise"

5
28/09/2016

My expectations were low, especially when I pulled up the the building. However, the suite I was in was delightful and the bed was very comfortable. There were a lot of items in the room which can make deep cleaning a little tough. The standing lamp's base needed dusting - otherwise all was great.

"Good Place to Stop"

5
26/09/2016

Stay there one night the front desk was very accommodating offered to carry her luggage upstairs and ask if we needed anything else to just call the place was very clean. Basic free breakfast in the morning was fine and again at check out the front desk went above and beyond .thank you

"Nice Hotel & Staff"

4
24/09/2016

Stayed one night while on business. Overall was a nice hotel. The desk staff was very helpful. Room was nice, great bed & pretty good shower. Typical breakfast offerings. A little pricy but not a lot of choices in the area. Would stay here again if I was in the area looking for a room.

"Lots of space"

4
08/09/2016

I was lucky to get a ground floor room with access from a hall or outside. Very convenient for schlepping luggage in and out. There are other rooms that have interior hall access only and there is no elevator for the second floor. My room had a king bed, a couch and two armchairs, one with an ottoman. There were the other usual amenities--fridge, microwave, flat screen TV with HBO, hair dryer, etc. I was told the swimming pool was closed because of lightning, but I didn't plan on using it anyway. It was inside. Breakfast was the usual, plus scrambled eggs and sausage. The place was clean, but there was the slight smell of mildew or whatever especially when I turned on the A/C. Not enough to make me avoid this place in the future. It does have some age on it. Over all, a pleasant place to stay.

"OK - Not many choices around"

3
05/09/2016

Stayed overnight over Labor Day weekend. Room was good sized but dated. Beds were small - 2 "Queen" beds were more like 2 double beds. There was a pull out couch and a couple of chairs so plenty of seating options. Bathroom ok but could see signs of mildew around edge of newer plastic tub surround insert. Overall clean room. Odd smell in stairway up to second floor. Don't believe there is an elevator in hotel. Pool is small but works well. Breakfast staff is friendly and tries hard - but pretty typical hotel "free" breakfast items. I would go next door to the Country Kitchen. Staff seemed good. Don't expect too much and know that its an older property but I have stayed in worse places.

"Motorcycle Vacation"

4
05/09/2016

Hotel was nice, but a little pricey for the location. The lady that assisted us at check-in made for a great stay. She provided a cleaning towel and cleaning solution for our motorcycle. She also opened our room for us to allow us to enter the hotel directly into our room.

"Oldie but goodie"

4
23/08/2016

Older property that the owners have kept nicely. Clean,comfortable rooms and beds. Nice to be able to unload car directly from parking lot to room door. Very good breakfast and attentive staff. Baseboards (absent of when clearly they had been there) and grout around tub tile are telltale signs of age.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for the wonderful review. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I am also pleased that you were able to enjoy our continental breakfast. We look forward to seeing you again! Take care!

"Nice stay"

4
16/08/2016

Stayed two night this past weekend. Nice hotel and great staff. Has a outdoor/indoor swim out pool which is kind of rare nowadays. They have a great breakfast and the lady that runs it is so nice it felt like being at home. Wifi is a little slow but works. Hotel is a little rough around the edges here and there but very clean and well maintained. Staff are very friendly. Stayed at the Best Western in Baraboo a couple of years ago and this Hotel is by far an all around a better choice if your visiting the general area. Thanks.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for your review of our hotel. We strive to make each individuals experience one that they enjoy and would like to repeat. We were glad to hear that you enjoyed yourself. Hope your next stay is just around the corner. Take Care.

"built into landscape"

3
15/08/2016

Bathroom towels were the very minimum amount, no bathmat, no towels were in pool area. We had to ask for those, & that was after we had gotten in water & realized there were none. Indoor/outdoor pool, flies/bugs from outside floated inside, no one skimmed off dead critters. Breakfast bar was minimal also.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for taking the time to provide us with such candid feedback of your stay. I am sorry to hear that your stay didn't meet your expectations. With the end of summer approaching, many families come to enjoy the pool one last time before school begins, which means that more pool towels get used and more dirt is brought into the pool. All of our reviews are essential in informing and educating our staff on things we need to improve on or what we are doing well. We hope to be able to welcome you back to our hotel again. Take care!

""Dairyland Dare Event"!"

5
15/08/2016

I would highly recommend this hotel. We were here for Dairyland Dare event. We booked five rooms at this hotel. And all of my team members loved everything about this hotel. The customer service is what sets it apart. There is a difference between staff who give good customer service "because they have been trained and are supposed to do that" and staff who are sincerely nice people who actually care about their hotel's customers. The front desk staff are sincerely nice people who care about customers. The staff - including manager- Mike and front desk Meghan and Shiana were super nice. The overnight front desk lady was also incredibly helpful - I wish I knew her name. Rooms here are clean, and the breakfast is also quite delicious and varied. The breakfast room was very clean and neat ( I have attached some pictures ). The breakfast attendant was super friendly. Just because the entire hotel was full of bicyclist they had breakfast open at 4:00 AM. They made sure that no one was leaving a hotel without having a breakfast. We will be back next year for the same event and will stay here without any where else looking to make reservation. Thank you for a wonderful stay!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for the wonderful review! I am pleased to hear that the staff was able to make your stay pleasant. I'm sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I am also pleased that Mike, Meghan and Shiana were able to make your stay more pleasant. I will be sure to let them know. We appreciate your review and look forward to seeing you again!

"Weekend Getaway"

5
15/08/2016

I don't usually write reviews, but Quiet House earned recognition. This is a clean, pleasant, comfortable 4 star property with a 5 star staff. I can't remember a more accommodating and friendly place.The breakfast was as good as any with fresh fruit and a selection of hot items kept replenished by efficient people making us feel at home. The front desk made arrangements for us with an odd schedule. We were attending plays at American Players Theater and were able to get our room key early because we would not be back until quite late. Will stay again when we are in the area.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for choosing to stay with us and I'm glad to hear that your stay with us was a memorable one! We put our guests first and take pride in preparing everything for you. We thank you for your positive comments and hope that your next stay with us is just around the corner! Take care!

"quietpls"

5
13/08/2016

I love this place! It has the most fantastic pool! The bed was comfortable, the hotel was quiet, the pillows were not too tall, and it is close to restaurants. I have stayed here 3 times now, and will definitely be back again. It was very clean, too.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a perfect rating. We do take pride in catering to our guests' needs the best way we can. Take care and we look forward to seeing you again soon!

"Delightful stay"

5
10/08/2016

Clean roomy hotel rooms. Furnished with a little variety in furnishings..doesn't look so institutional. Granddaughter enjoyed large pool. Breakfast menu attached. Expeditious check in. Walmart and Culver's in walking distance

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for your review of our hotel. We strive to make each individuals experience one that they enjoy and would like to repeat. I am glad to hear that you enjoyed your stay. We look forward to seeing you again and hope your next stay is just around the corner!

"Nice and Quiet House Indeed!"

4
08/08/2016

I've stayed here on two separate occasions for one night each before nearby bike events. In those situations I'm looking for a good night's sleep (quiet is a priority) and a decent hotel breakfast the next morning at a fair price. The BW Quiet House in Dodgeville more than meets those basic criteria. The last time I stayed there in June 2016 my racing compadres and I were greeted by a very friendly woman behind the counter who checked us in, confirmed that we were riding in the local event the next day, and informed us that the hotel was setting up their breakfast an hour or so early to accommodate the riders staying with them. Our room was spacious and more than adequate, including a good sized bathroom, good water pressure in the shower, comfortable beds, and a quiet night's sleep was had by all. I would definitely stay here again in the future and recommend it to others looking for nice roadside accommodations in the Dodgeville area.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I am so glad to hear that we were able to offer you a refuge from your busy schedule and that you had the chance to enjoy our breakfast. It is always gratifying to know we exceeded your expectations during your stay. We hope to see you again in the future! Thank you for your business!

"All good til that smell hits ya!"

2
07/08/2016

Booking a quick little getaway before the busy season starts for our business, we called and many rooms were booked. We saw this one on line & took the bait that their was only one room left... the "cabin suite" which had a queen bed & a hot tub. I'm a freak about sitting in a hot tub that isn't mine but I booked it knowing we'd never use that. We really need a king bed too but what cha going to do when it's "the last room" left. I had asked the women when I called if there was places to have a drink & supper within walking distance. She assured me there were many. So we pull up, there is a pizza hut 2 blocks away. Yes, that's it!!! We open the door to the room & this moldy, mildew smell hit us both! There was no getting away from it. The front desk did bring down some febreeze, which helped but that smell was atrocious! The sweeper hadn't been run in awhile & grass & dirt were under the comforter on the bed. My white socks I threw in the bag just in case... they weren't white for long just walking over to the bathroom and back. This room looks so cool on line because of the wood furniture & cabin accents it has. If you can make it a little farther down the road I would keep on driving past this place...

"Friendly Service in a surprising small town"

5
31/07/2016

An overnight stay after a visit to Frank Lloyd Wright's house in Taliesin, After a very friendly welcome, we enjoyed a great dinner in the BBQ restaurant recommended by the hotel. We liked our evening stroll in Dodgeville downtown, with interesting buildings. Much nicer than expected! We also appreciated the pool after a day out and about and the lovely breakfast. Thanks for your hospitality.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, Thank you for your kind review. We truly appreciate your kind words about our staff. We are here to make your visit pleasurable and as comfortable as possible. I am also happy to hear that you had a chance to enjoy some of the attractions in the area. We appreciate your business with us and hope to see you soon in the near future.

"Pretty good place with friendly people"

3
23/07/2016

Easy to get to, close to several fast food restaurants, has rooms that can sleep up to six all are good points of this place. Also very nice staff that helped us when the microwave in our room broke and when we had to jimmy the door to make our swipe card work. I would stay here again because it was a solid hotel

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. I do apologize for any inconveniences that you experienced during your stay. I thank you for your comments and hope that your next stay is just around the corner! Take care!

"Comfortable and convienient"

5
22/07/2016

Stopped two nights in order to visit Taliesin and see a play at the American Players Theater. Room with whirlpool and log cabin motif was comfortable and enjoyable. Plenty of room, nice decor and whirlpool in room was an extra feature. Breakfast was OK, but nothing special. Location was fine fpor our purposes, but therer are not many restaurant choices in Dodgeville.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a perfect rating. We do take pride in catering to our guests' needs the best way we can and it was a joy having you stay with us! I am happy to hear that you enjoyed the style of your room as well. Take care and we hope your next stay is right around the corner!

"Friendly Service and Comfortable Facility"

4
19/07/2016

Stayed for three nights and enjoyed the facility. Front desk was very friendly and helpful. Breakfast was everything we needed and more. This was our second visit and we will return. Lobby was recently remodeled and updated, along with some rooms.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I am also pleased that you were able to enjoy our continental breakfast. We look forward to seeing you again! Take care!

"Quiet Night Stay"

4
12/07/2016

Good, quiet room with friendly service with a smile! Very helpful staff and fresh fruit for breakfast. Convenient location to nearby House on the Rock and the Frank Lloyd Wright museum. I would highly recommend this to all who want a QUIET stay!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and it was a joy having you stay with us! Take care and we hope your next stay in right around the corner!

"House on the rock and Governor Dodge state park trip !"

5
08/07/2016

This hotel is very close to house on the rock and a state park. We stayed here last week with our family. And we glad that we stayed here. Our room was clean and well maintained. My kids loved the indoor/outdoor pool. It looked like they just got done with renovation at the lobby. Some work was still in process. Very friendly staff at desk. A breakfast attendant was pleasant as well. Great selection for breakfast. We will be back at this property when we are in town.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a perfect rating. We do take pride in catering to our guests' needs the best way we can. Take care and we look forward to seeing you again soon!

"Good Stay"

5
07/07/2016

Spent one night here with my family (3 adults). Clean room. Comfortable beds. Quiet. Nice pool is both indoor and outdoor. Very good breakfast included hot items like scrambled eggs, sausage, and pancakes as well as usual continental breakfast fare.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, Thank you for taking the time to write us such a wonderful review! It is definitely a boost for us every time we get such a positive review! I am happy to hear that you enjoyed the cleanliness of your room and that we were able to make your stay a comfortable one. We look forward to seeing you again!

"Was a very nice accomdating place to stay"

5
06/07/2016

It was a very clean and nice place to stay. It was very quite for sleeping. They pool and hot tub were very nice, the pool was a very neat, you could swim from the inside to the outside. The breakfast was very good. It had pretty much anything you could think of from pancakes, yogurt, scrambled egg's, hard boiled and cereal and rolls.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Traveler, We thank you for taking the time to give us feedback on your stay. I am pleased to hear that overall, your stay was a pleasant one and that you were able to enjoy our pool area and breakfast. We hope to see you again in the future!

"I am home!"

5
04/07/2016

This is my 2nd stay in last 4 months. This is definitely NOT a luxury hotel, but what I like is the friendly staffs and the comfort of this hotel. After sitting 16 hours long haul flight and 3.5 hours drive, I can simply park the car right in front of the hotel...walk in and being greeted by friendly staff. Room is already well-prepared! Room is clean and the breakfast room serves simple, fresh breakfast. Overall environment is quiet ... there is a complementary hot water, coffee, tea. Walmart, McDonalds, Country Kitchen are located within walking distance...or 2,3mins drive. I will definitely come back again!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for your review of our hotel. We strive to make each individuals experience one that they enjoy and would like to repeat. I am glad to hear that you enjoyed your stay and that we were able to make you feel at home. We look forward to seeing you again and hope your next stay is just around the corner!

"Stayed 2 nights"

4
30/06/2016

The motel needs some maintenance, but it is still the best place in area to stay. You can swim between the inside and outside pools, very cool. The breakfast is good - had eggs, sausage and pancakes beside the usual continental breakfast. The breakfast area is small and can be crowded if motel is busy. Maintenance in our room -drawer handles needed to be tightened and shower curtain needed some repair. Staff was very friendly.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I am so glad to hear that we were able to offer you a refuge from your busy schedule and that you had the chance to enjoy our pool area. I do apologize for any inconveniences that you may have experienced during your stay. We hope to see you again in the future! Thank you for your business!

"MIKE rocks - A World Class Customer Service Rock Star"

5
29/06/2016

My husband and I were celebrating our 16th wedding anniversary and visiting our daughter. Mike asked us if there was special occasion for our visit. We mentioned our anniversary. That started a series of customer service surprises that made our stay one of the most memorable and enjoyable in many years. Mike upgraded our room to a suite, gave us complimentary water bottle and a candy bar with our name on it .The next morning we had chilled chocolate-covered strawberries and beverages waiting for us in our room once we returned from dinner. Wow!! We were surprised beyond all expectations. Mike left us a hand-written Thank You card for our stay. Hand-written!! The Best Western in Dodgeville is a fantastic hotel to begin with. With Mike on the staff, it moves into the realm of world-class. When in the Dodgeville, WI area, book a room at the Best Western and if Mike is at the front desk, tell him "Bravo!" He will get the idea. Thank You, Mike And to the Best Western management - do whatever it takes to keep Mike - his customer service will payoff 100 times over.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Traveler, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. It is always gratifying to know we exceeded your expectations during your stay. Mike will be recognized at our next quality meeting for his hospitality during your stay. Thank you for your business. Take care!

"Touring SW Wisconsin"

4
27/06/2016

A really nice hotel. Very friendly staff. The room was clean and very comfortable. The front desk even called make sure we were happy with the room. If I am ever in the area again, I will stay at the Best Western Quiet House & Suites!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, Thank you for your kind review. We truly appreciate your kind words about our staff. We are here to make your visit pleasurable and as comfortable as possible. We take pride in our warm and friendly crew members.We appreciate your business with us and hope to see you soon in near future.

"Very nice place, in perspective"

5
27/06/2016

We gave this a 5-rating because of what it offers in price-value. We received a clean, well apportioned suite with hot tub and rustic decor. Everything was very clean, and the front desk service was personable and efficient. There is a definite owner-operator type of feel to the service, as the hotel staff were engaging and ready to help. We were able to bring our small dog (20 pounds) for a $25 fee which really helped us with our getaway. It's on the edge of town, but a short drive to their "Main Street".

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear guest, Thank you for your positive comments. I am very happy to hear that our staff and service met your needs and expectations. It is definitely a boost for us every time we get such a positive review! We look forward to welcoming you back to the hotel in the near future.

"Good Stay"

4
25/06/2016

Very clean facility, pretty well updated. Very friendly staff and easy check in. The only complaint was the height of the bed in the room, it was so high, I had to put my foot on the boxspring to lift myself up. However, the mattress was comfortable. Breakfast was pretty good, yogurt, cereal, pancakes, eggs, sausage, etc. Would stay there again.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a wonderful rating. We do take pride in catering to our guests' needs the best way we can. I do apologize for the inconvenience you experienced with the bed in your room. I thank you for your comments and hope that your next stay is just around the corner! Take care!

"location"

5
24/06/2016

Very nice location for Dodgeville to visit Frank Lloyd Wright's home and House on the Rock. The only problem, and it was not with the hotel, was there are no sidewalks around to use. I like to walk after riding in a car all day and many times I had to use the street.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate you taking the time for providing us with a review of your stay. I am pleased to know that you enjoyed the location of our hotel. The House on the Rock and Frank Lloyd Wright's home are definitely some of the most popular attractions in Dodgeville. I am pleased that you enjoyed your stay with us and hope to see you again soon!

"Reservations Mean Nothing"

1
23/06/2016

I made a reservation directly with the hotel by phone in February 2016 for my June 11, 2016 visit. I needed a 1st floor room because my elderly mother can't do stairs and there is no elevator. I was assured by Annie that I would have a 1st floor room. I guaranteed the reservation with a credit card. We arrived at 6:00 p.m. on June 11. I was given a room on the 2nd floor. I said that was unacceptable. They had nothing left on the 1st floor. The clerk apologized and did call another motel in Dodgeville, no room there. So she called a Quality Inn in Mineral Point 7 miles back the way we had just come. Luckily they had something and was $30 cheaper! I felt that since I had made my request in February and guaranteed it with a credit card that there should have been a room for us no matter what time we arrived at the facility.

"Our experience"

5
21/06/2016

Every thing was clean and so perfect. We especially noticed how happy the employees seemed and every one loved their job there. This was the best experience that we ever had when we stayed in a motel. Emily R.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a perfect rating. We do take pride in catering to our guests' needs the best way we can and it was a joy having you stay with us! Take care and we hope your next stay in right around the corner!

"Went above and beyond"

5
19/06/2016

The staff was very friendly. We were in town for a wedding and drove in on a Saturday morning (3 hour drive) after my husband got off of a 12 hour night shift. We requested an early check in so he could get some sleep prior to the wedding. The staff not only accommodated our request and had our room ready, but the cleaning staff also cleaned the rooms on either side of ours so the vacuum would not disturb my husband so he could sleep. They went above and beyond to accommodate us and our needs. Room was nice and spacious and clean. Would highly recommend if ever in town.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, Thank you for taking the time to write us such a wonderful review! It is definitely a boost for us every time we get such a positive review! I am happy to hear that you enjoyed the cleanliness of your room and that we were able to make your stay a comfortable one. We take pride in catering to our guests' needs the best that we can! We look forward to seeing you again!

"Best Value Ever!"

5
16/06/2016

We were blown away by the overall quality of our stay here! The rooms were spacious and immaculate. The staff was extremely helpful and courteous. We had a king suite with a whirlpool tub that was huge!! The value can't be beat!! We will definitely be back next summer!!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I am pleased that your room was also able to make your stay more pleasant. We look forward to seeing you again next summer! Take care!

"Nice people!"

5
15/06/2016

Stayed two nights in cabin room with whirlpool tub. Was a fun room clean and everything worked well. The people were exceptionally nice and helpful. Breakfast was good and lady that worked in there really wanted everyone satisfied. The pool was warm and went from inside to outside. Walgreens a crossed the street and Walmart within a mile. Small fridge in room and microwave. I would recommend and go again.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a perfect rating. We do take pride in catering to our guests' needs the best way we can. Take care and we look forward to seeing you again soon!

"Reservation means nothing"

1
14/06/2016

I made a reservation in February 2016 for my June 11, 2016 visit. I needed a 1st floor room because my elderly mother can't do stairs and there is no elevator. I guaranteed the reservation with a credit card. We arrived at 6:00 p.m. on June 11. I was given a room on the 2nd floor. I said that was unacceptable. They had nothing left on the 1st floor. The clerk apologized and did call another motel in Dodgeville, no room there. So she called a Quality Inn in Mineral Point 7 miles back the way we had just come. Luckily they had something and was $30 cheaper! I felt that since I had made my request in February and guaranteed it with a credit card that there should have been a room for us no matter what time we arrived at the facility.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate you taking the time to give us a detailed review of your stay. All of our reviews are essential in informing and educating our staff on things we need to improve on. I do apologize for any inconvenience that you experienced when you arrived at the hotel. When reservations are made online, we are not always able to provide guests with the specific floor or room that they desire. In this case, our first floor rooms were unfortunately already reserved. Please feel free to contact me at 608 935 7739 if you would like to further discuss your concerns, so that we can address them properly. We hope to see you again soon!

"Weekend in Dodgeville"

5
14/06/2016

When we first got to the hotel the lady (can't remember her name) at the front desk was helping another couple with showing them some brochures of the area. She sounded very knowledgeable of the area and was very courteous and helpful. After she had helped them out she came back to the desk to check us in and was extremely courteous to us and even struck up a conversation other than the typical here's your room number and key type of thing. In the morning for breakfast the lady that was in charge of filling everything up was very pleasant and happy. She asked us how the food was, if there was anything she could get us and told us to let her know if we needed anything else. Our check out was nice and speedy too. They young lady at the front desk was quick to get us on our way, as well as courteous about it too. Overall our stay at the Best Western in Dodgeville was superb and we would definitely recommend this place to our friends and family.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, Thank you for taking the time to write us such a wonderful review! I will be sure to let our front desk staff know what an impact they made on your experience, as well as our breakfast attendant. It is definitely a boost for us every time we get such a positive review! I am also happy to hear that you enjoyed our breakfast and would highly recommend us to others. We take pride in catering to our guests' needs the best that we can! We look forward to seeing you again!

"worse stay ever!!!"

1
02/06/2016

We had to walk past workers re tiling floor & thru` the dust. our door was not able to be opened. The 2nd morning after breakfast we had to wait while housekeeping ,maintenance etc tried to open it .All of our things were inside They got it opened & waited for a locksmith. we moved to another room. garbage behind dresser, broken sofa,cobweb over bed . unlike the first room the mattress was saggy-thee airconditionrs were old & loud. the people unfriendly-the first night the desk was vacant & the phone unanswered-she was outside on her personal cell. This was a ruined vacation for 3 of us -& the pool was still not opened when we left-didn`t pass inspection!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for taking the time to provide us with such candid feedback of your stay. I am sorry to hear that your stay didn't meet your expectations. The staff is always happy to help our guests with any issues that can occur, such as assisting our guests with unlocking their rooms. We do apologize that construction was being done during your stay, as we were in the process of enhancing our lobby area. Your comments are important in helping us improve our hotel and I do hope to see you again in the future!

"Great business trip !!"

5
30/05/2016

I've been there during a business trip for Lands End. The hotel is super close to Lands End where I had a meeting. Great check in experience as I was welcomed with candy bar with my name on it & a water bottle. My room was super clean and with every thing what I needed. Breakfast was great with many items. I was offered express checkout also. Great experience.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for the wonderful review! I am pleased to hear that the staff was able to make your stay pleasant. I'm sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We appreciate your review and look forward to seeing you again! Take care!

"Close to House on the Rock !! Clean rooms & very friendly staff."

5
29/05/2016

Everything that applied to me was great. A great place in spite of the currently ongoing renovations. Booked it because it was very convenient to House on the rock. First impression nice lobby & very friendly staff. Room very good, very clean with comfortable bed. Quiet at night. Nice and clean pool and whirlpool which is indoor & outdoor connected. Excellent breakfast and breakfast lady. Will recommend to anyone going to house on the rock in Dodgeville, Wisconsin.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. If you're traveling to our area again soon, please don't hesitate to call us.

"once again The GREAT experience !!"

5
28/05/2016

Once again, my husband and I visited Hotel Best Western in Dodgeville. We have now stayed at this hotel 3 years running and it never fails to give first class service and facilities. We were greeted by Anni and Mike and shown to our room where we had a wonderful back view as requested. The facilities in the room were perfect and the breakfast served in the hotel was of a very high standard with plenty of choice. All the staff are obliging and are ready to help in any way they can. The location of the hotel is excellent as it is very near to the House on the rock and the state park. After two weeks of sunshine and relaxation we cannot fault this hotel - roll on next year!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, What a wonderful review, we truly appreciate your business and your trust with us! I am pleased to hear that our staff was able to make your stay enjoyable and that you were happy with your room. I will be sure to let Annie and Mike know what a positive impression they made on your stay and I am also pleased to know that you would gladly recommend us to others. We look forward to seeing you again next year!

"People are AMAZING here !!"

5
27/05/2016

we were at this hotel for house on the rock visit. Allisha and Shiana were very welcoming and informative. They helped us out with what to do and where to go. This hotel is conveniently located close to house on the rock and Governor dodge state park. The hotel is being updated but our room was modern and clean. The bed was great. I slept better there than I do in my own bed at home. The bathroom was roomy. The hotel was very quiet at evening and night. Great Pool area . Breakfast had a lots of choises. Great stay. We will come back.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, Thank you for taking the time to write us such a wonderful review! I will be sure to let Shiana know what an impact her and I were able to make on your experience. It is definitely a boost for us every time we get such a positive review! I am also happy to hear that you enjoyed our breakfast and would highly recommend us to others. We take pride in catering to our guests' needs the best that we can! We look forward to seeing you again!

"Nice stay"

5
26/05/2016

We stayed here for two nights. Everything was great from start to end. We were welcomed with bottle of water and a candy bar. Clean and large room. The only thing that we missed here is an elevator. But front desk offered us help which was very nice. Pool was in process of cleaning for the season. Breakfast was good as well. We will be back next month for our wedding anniversary.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a perfect rating. We do take pride in catering to our guests' needs the best way we can. Take care and we look forward to seeing you again next month!

"Nice hotel in a small town !!"

5
25/05/2016

This is a great hotel in a small town. When we checked in they were updating the pool area and the lobby area. It did not bother us at all. Nice staff with smile on their faces all the time. Front desk girl " Allisha " was great. Breakfast lady was very nice asked us if we were satisfied with everything. Our rooms were clean and spacious.It has everything what we needed. Great hotel with nice people. We recommend this hotel to anyone who is visiting area.

"Great value!"

5
19/05/2016

We had a nice spacious room including sitting area with couch and 3 chairs, in addition to 2 queen beds in the room. Room was clean and quiet. Breakfast included hot items. Staff was very friendly and helpful. All for a very reasonable price! Would definitely stay here again if in the area!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I am pleased that you enjoyed the layout of your room as well. If you're traveling to our area again soon, please don't hesitate to call us.

"Friendly Staff and Comfortable Setup "

4
17/05/2016

Upon arrival, we were informed that the pool was not yet open for the season. When walking by, we noted that there is a hot tub and an indoor/outdoor pool. The pool is designed to be able to swim between the indoor and outdoor sections, with a "swim through" door. We opted for a 2 Queen bed, reserved online enroute. Everything was reserved correctly. Check in was smooth and simple. Staff was friendly. Room set up had a small sofa and 2 wing chairs, plus the 2 queen beds. The option of sitting is always nice & having more than 1 chair to sit in, creates a more home-like environment. Breakfast was the standard egg-like substance, sausage and pancake machine, with hit and cold cereal options & some pastries. Bonus for boiled eggs and for individually wrapped foods, preventing contamination from other patrons - & for iced water being out. Double bonus for the gal working the breakfast station, who was authentic, helpful and friendly. She alone would generate repeat business. Infused water, coffee, cocoa, cider, & a large assortment of teas were readily available at all times.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for your review of our hotel. We strive to make each individuals experience one that they enjoy and would like to repeat. I am glad to hear that you enjoyed yourself. Hope your next stay is just around the corner. Take Care.

"Very Good Hotel"

4
16/05/2016

Nice motel. Maintained well. Friendly person at the desk. Room that I got must have been recently remodeled. Nice decor. Very comfortable bed. Nice sitting area in the room (I got a single queen room). Large flat-screen TV. Very strong wifi signal. Plenty of outlets to plug your electronics in. Looking forward to see what will be available for breakfast. Indoor pool was closed for cleaning. There was a 24 hour fitness center. Plenty of free drinks in the lobby. Close to restaurants. If you have any medical needs, there is a Wallgreens across the road. A plus for this hotel would have been an automatic opening door at the entrance.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a wonderful rating. We do take pride in catering to our guests' needs the best way we can. It's definitely a boost for us every time we hear positive reviews such as this. We thank you for your comments and hope that your next stay is just around the corner! Take care!

"Quite place and Good value"

5
08/05/2016

I stayed at this hotel while at an Epic training. Great staff with positive attitude. Our check in was quick and different from other hotels. We were recognize for a rewards member, were given bottle of water, personalized candy bar with our name on it and bag of chips. Our room was very clean. Beds were comfortable. Since we were leaving early in the morning they had breakfast bags ready for us. We did not have chance to use pool as they were doing some work in it. They were in process of updating rooms, lobby area Etc. I am coming next year for an Epic training and would definitely stay here. I hope they would be done with renovation by that time. I would recommend this hotel to any one traveling for a business.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, What a wonderful review, we truly appreciate your business and your trust with us! I am pleased to hear that our staff was able to make your stay enjoyable and that you were happy with your room. I am also pleased to know that the bed was comfortable for you and that you would gladly recommend us to others. We look forward to seeing you again next year!

"Tired and worn"

2
06/05/2016

Was there on business or would not have chosen this facility. Smelled musty; furniture and carpets are in need of replacing. Not a lot of choices in town, so good luck if you need to stay in Dodgeville on business.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for taking the time to provide us with such candid feedback of your stay. I am sorry to hear that your stay didn't meet your expectations. We are currently in the process of remodeling our hotel. We plan to replace the carpet and furniture in all of the rooms. We are also in the process of remodeling our lobby area as well along with our light fixtures. Please feel free to contact me at 608-935-7739 if you would like to further discuss your concerns, so that we can address them properly. We hope to be able to welcome you back to our hotel again. Take care!

"small hotel with an excellent staff !"

5
01/05/2016

We loved this hotel. It is a small hotel with nice staff. They helped us with our luggage. Our room was spacious and clean. It was reasonably priced. Our room has everything that we needed. Location of the motel was great as well. Delicious breakfast with a lots of options. Everything was great.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for your review of our hotel. We strive to make each individuals experience one that they enjoy and would like to repeat. we were glad to hear that you enjoyed yourself. Hope your next stay is just around the corner. Take Care.

"Meh......but the bed was comfy!"

3
26/04/2016

Typical chain hotel in a small town. Desk person was friendly, room was average. Bathroom counter was spacious, tub did not have non-slip surface. Bed was very comfortable - something of a rarity in chains. Walls were paper thin and we could hear the tv clearly from the next room as well as the "elephant" above us who awoke at 6am on Sunday morning and must have walked back and forth 20 times. UGH. Oh - pool was empty and unusable due to "maintenance". Would have been nice to know when I booked the place. :-(

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate you taking the time to give us a detailed review of your stay. All of our reviews are essential in informing and educating our staff on things we need to improve on or what we are doing well. I am pleased to know that the staff was friendly and that you enjoyed your bed. I do apologize for any inconvenience that you experienced during your stay. We are currently in the process of improving our hotel and we do take our guest's comments into consideration. We hope to see you again soon!

"Beautiful and Friendly "

5
21/04/2016

I stayed here on Easter and the people went out of their way to make us feel at home. The room was spacious, and very clean. The was very good as well. The breakfast had eggs, pastries, juice and pancakes! It was a free breakfast and very good. We started in a regular room, but some of the rooms were more elaborate. We had to ask the front desk for help finding out about things in town and they were very helpful. The lobby and entire hotel was beautiful and very clean. We will go back. This is near relatives.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for the wonderful review! I am pleased to hear that the staff was able to make your stay pleasant. I'm sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We appreciate your review and look forward to seeing you again!

"Nice Hotel"

4
20/04/2016

We stayed Friday night though Sunday morning, my husband likes to fly fish this hotel is near the Dreftless Area of WI. The room was comfortable and clean we had a jet pool in the room. Bed was comfortable. Bathroom clean. But this is a busy hotel with families with small children who were aloud to run around at 5.30 in the morning bouncing a ball along the corridor! Which woke us up. Not the hotels fault. Breakfast was terrible not much to choose from toaster took for ever we gave up in the end. Coffee was not good either. Coffee tea ect was available in the lobby. We will go back let's hope if there are any small children there Parants will keep them quite.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate you taking the time for providing us with a review of your stay. All of our reviews are essential in informing and educating our staff on things we need to improve on or what we are doing well. I am pleased to know that the staff was friendly and that you enjoyed your room. I am also happy to hear that you were satisfied with the cleanliness of your room as well. I do apologize for any inconvenience that you experienced with breakfast. We are currently in the process of improving our breakfast and adding new items. We hope to see you again soon!

"Loved the hotel and staff"

5
19/04/2016

Amazing quite getaway. service was great. Beautiful historical looking hotel. Very clean and spacious.It is a great place for a quite couples getaway. It was very quite. we did not see or hear any kids. Great pool area. ( they were doing some updates to their pool ). Great staff at the front desk and excellent breakfast lady " Carol ". They had an amazing pancake machine where you press the button and within a minute, you get two pancakes. While we were in the breakfast room the manager actually came in and had conversation with us about our stay. We were very impressed since it looked like he cared about us. The great hotel with the great staff.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I am pleased that Carol was able to make your stay more pleasant. I will be sure to let her know. If you're traveling to our area again soon, please don't hesitate to call us. Take care!

"Very Friendly Staff"

4
03/04/2016

We had a pleasant stay. Our bed was very firm and the pillows were overstuffed for our liking. Also it seemed as though one of the springs on the couch in our room was broken. Also, our remote for the living room TV was broken. Nothing that ruined our stay, but just little inconveniences.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Traveler, We thank you for taking the time to give us feedback on your stay. I am pleased to hear that overall, your stay was a pleasant one. I do apologize for any inconveniences that you may have experienced, and we hope to see you again in the future!

"Great Hotel at a Great Price"

5
28/03/2016

This is a Great hotel, very clean inside and out, safe area, very kid friendly, wonderful employees, convenient location, great breakfast! We really enjoyed the inside and outside swimming pool, very fun in winter! Highly recommended!

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate your positive feedback about our hotel and would like to thank you for giving us a perfect rating. We do take pride in catering to our guests' needs the best way we can. Take care and we look forward to seeing you again soon!

"Very nice hotel and resonably priced !!"

5
21/03/2016

My husband and I just wanted a brief get away and decided to go to House on the Rock. We had not stayed at best western before but the reviews and price (there was a special) pointed us in that direction. We were not disappointed. The room was comfortable, the breakfast was good, and we enjoyed the whirlpool, and pool. We were offered the complimentary water bottle and candy bar with our name on it. All in all -- a really good value.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for choosing to stay with us and I'm glad to hear that your stay with us was a memorable one! We put our guests first and take pride in preparing everything for you. We thank you for your positive comments and hope that your next stay with us is just around the corner! Take care!

"Great staff that go above and beyond !!"

5
18/03/2016

I really WANT to review this hotel higher, because the staff are courteous, Mike at the desk was very knowledgeable and professional. excellent - the kind of people I would hire at my company! Clean room, very comfortable bed, friendly staff, better than average breakfast (scrambled eggs, sausage, variety of pastries and breads, pancakes, fresh fruit, yogurt, cereal), location was good for me. it had a pool and hot tub which was great... they were doing some updates in the pool area when we were there. Everything was great at this hotel. I would recommend this hotel to anyone who is coming to area.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, Thank you for taking the time to write us such a wonderful review! I will be sure to let Mike know what an impact he made on your experience. It is definitely a boost for us every time we get such a positive review! I am also happy to hear that you enjoyed our breakfast and would highly recommend us to others. We take pride in catering to our guests' needs the best that we can! We look forward to seeing you again!

"Poor service"

2
14/03/2016

i would not recommend This hotel to anyone. The fridge in our room did not work and made the food spoil. The breakfast the next day was terrible the milk and cream cheese tasted spoiled. Our pull out couch was so bad the kids slept on the floor instead and Then the pool room was like 30 degrees because the front desk person left the windows open the whole day when it was cold outside. My kids didn't even get to swim in the pool because of how cold it was. We told the lady about our broken fridge and she rudely said it just got plugged in and will take a while to get cold. Then I came back a few hours later and it still wasn't cold and some of the stuff from our cooler had spoiled.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for taking the time to provide us with such candid feedback of your stay. I am sorry to hear that your stay didn't meet your expectations. Please feel free to contact me if you would like to further discuss your concerns, so that we can address them properly. We hope to be able to welcome you back to our hotel again. Take care!

"Hidden Charm in a small town !"

5
14/03/2016

Because of the cost of the conference hotel, I stayed at Best Western in Dodgeville, Wisconsin. The room was spacious and clean. The bed was very comfortable as my home bed- which made my sleep great at night. The complimentary breakfast was excellent! Staff was very friendly and helpful.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, What a wonderful review, we truly appreciate your business and your trust with us! I am pleased to hear that our staff was able to make your stay enjoyable and that you were happy with your room. I am also pleased to know that the bed was comfortable for you and that you had a great nights sleep. We look forward to seeing you again in the future!

"Nice room, poor amenities"

2
28/02/2016

Stayed in a theme whirlpool room. The room was very nice and homey (like a log cabin). The amenities were not good - the TV didn't work upon arrival, the toilet plugged twice, the whirlpool only holds 3 people and the jets were weak, they kept running out of breakfast items (even coffee) so we had to wait for more, and the refrigerator couldn't be adjusted and froze some of our contents.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, Thank you for taking the time to give us feedback on our hotel and I appreciate you giving us such a detailed review. I am happy to hear that you enjoyed the style of your room. I apologize for any inconvenience that you experienced during your stay. The staff is always happy to help our guests with any issues that can occur, such as an occasional plugged toilet or unresponsive television. We do apologize that our breakfast was out when you came to eat breakfast. The reason that we keep our breakfast items low is because we believe in quality over quantity, so that our guests can receive hot and fresh items. We believe that the quality of our food is important, but our front desk employees are well trained in frequently checking the breakfast, and I do hope that they did so during your stay. Your comments are important in helping us improve our hotel and I do hope to see you again in the future!

"So Friendly"

5
22/02/2016

The entire staff was incredibly friendly and helpful. Annie went above and beyond to make our stay special. We brought in BBQ for dinner and she got us plates and utensils without us even asking and she opened up the meeting room for us to use to eat dinner.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for the wonderful review! I am pleased to hear that the staff, especially Annie, were able to make your stay pleasant. I will make sure to let Annie know what a positive impact she had made on your experience. We appreciate your review and look forward to seeing you again! Sincerely, Allisha A

"Average Stay"

3
14/02/2016

We stayed one night in Dodgeville at the Best Western Quiet House and Suites. The staff was very helpful and friendly. The good news was that the room was very clean. The room looked outdated and the carpet was ripped and torn in places in the room. (We did see new carpet in the lobby so I'm hoping it is destine to that room. The shower head was loose from the wall and was difficult to adjust. The bed was not comfortable as it sagged in the middle. The door to the bathroom didn't shut and a large gap in bottom main room door would allow us to see easily into the hallway. On the positive side the continental breakfast was very good. Dodgeville is a great place to visit and I'm hoping their hotel accommodations improve.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Guest, I appreciate you taking the time to give us a detailed review of your stay. All of our reviews are essential in informing and educating our staff on things we need to improve on or what we are doing well. I am pleased to know that the staff was friendly and that you enjoyed our breakfast. I am also happy to hear that you were satisfied with the cleanliness of your room. I do apologize for any inconvenience that you experienced in your room. We are currently in the process of improving the look of our hotel and we do take our guest's comments into consideration on what else we should improve. We hope to see you again soon!

"nice hotel"

5
18/01/2016

it is good hotel with great staff. Our room was really huge with everything in it. They had nice indoor-outdoor pool. Breakfast was delicious with a lot options. location was great. Great WiFi. We will come back.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Dear Happy Guest, Thank you for taking the time to review your stay with us. I am pleased to hear that our staff made your stay pleasant. I'm sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Theme room with nice in-room whirlpool"

5
16/01/2016

We stay in one of their "theme" rooms. We had a large whirlpool tub that easily accommodated 2 people. Room was large, very clean and decor was appropriate to the theme. Bed was not the most comfortable but we slept fairly well. All staff were extremely friendly and smiling. Check-in person offered to help us bring in our bags. She did not know how to process my Best Western travel cards but she said the morning staff could process them. Morning staff quickly processed them and applied them to our stay. Breakfast offerings were good. There was a group of loud men who had taken over the middle of the breakfast room and moved some tables even though they were not eating. Since the room was small, this was rather unpleasant, but not the fault of the hotel just rude guests. If the hotel had been full or the breakfast room busy, this small room might not provide enough space. That being said, we would not hesitate to stay at this hotel again. Staff were the most friendly of any hotel on our trip.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear the beds were uncomfortable and that your breakfast experience wasn't pleasant. This has been communicated to the appropriate staff. I am pleased to hear that our staff was able to make the overall experience of your stay enjoyable. We hope to welcome you back to the hotel in the near future.

"Great hotel and staff that go above and beyond !!"

5
16/01/2016

We stayed at the quite house and suites recently for a hockey tournament, we had a great visit. The hotel is very clean and updated. it looked like they are still doing some updates. The beds were very comfortable with lots of pillows. The room and all facilities were clean. The most important part of all is the service the staff provided after we left. Our son left a blanket in the room which had great sentimental value. We weren't sure we would get it back, but gave the staff a description and waited. The staff was able to find it and send it to our home address. We were already very happy with our stay, but after their extra effort helping us we can't thank them enough !

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I am pleased that we were also able to return your son's blanket to you. If you're traveling to our area again soon, please don't hesitate to call us.

"Best Western in Dodgeville !!"

5
15/01/2016

We stayed at this hotel in Dodgeville with a wedding group. Everything went smooth and easy. They had wedding agreement for block of rooms. And it was very simple and easy to understand. That agreement made our stay very organized. Our room was really cute and the décor of the entire hotel was pretty cool. Most of our family and friends stayed at the same hotel. Everyone seemed to enjoy everything. All the people who worked there were very nice. We would stay again.

Allisha A, Front Office Manager at BEST WESTERN Quiet House & Suites, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We put our guests first and take pride in preparing everything for you. We thank you for your positive comments and hope that your next stay is just around the corner! Sincerely, Allisha A

"Very nice stay !!"

5
13/01/2016

One of the best hotel in the area. We stayed here last week and it was very nice stay. Desk Clerk Mike, was very nice and made our check in process very quick and easy. We were given a candy bar with our name on it. He has given us all the area information including restaurant and attractions. We appreciated the helpfulness and courteousness of the staff ( specially Mike ). Breakfast had many options to choose. They had varieties in there. We haven't try swimming pool but it looked clean and neat. If in the area, we would definitely stay again.

"Not the most organized"

3
05/01/2016

Hotel itself seemed nice, but we were put in a room that should have been marked out of use. Also, there had not been a note added that we would bring dogs, so we were put next to other guests, in almost empty hotel.

"Great place, neat pool"

5
05/12/2015

We stayed here after visiting House on the Rock. Comfortable rooms and free breakfast. The pool was so neat, it has an opening so you can swim outside in the hot tub ALL year long! The kids loved that. Pool area has cute sitting areas! Close to Walmart and Country Kitchen.

"They cared about us !!"

5
28/11/2015

We stayed here last week for hunting. We had a room with two beds with a pull out sofa. Very clean and a large for five of us. They had breakfast ready for us at 4:30 am for Friday and Saturday which was very nice of them. Hotel was full of hunters and all the hunters were very happy that they had breakfast ready at 4:30 early morning. We will be back next year again for hunting in area and we will stay with this hotel.

"Great Stay! Don't miss the awesome pool."

4
25/11/2015

Overall the stay was very nice. They have a really cool swimming pool that you can swim under a wall and go outside. Even though there was snow on the ground, the water was warm. It is a great experience and it is fun!!! Don't miss your opportunity to stay at the Quiet House in Dodgeville Wisconsin. Thumbs Up!!!!

"Not perfect but better than expected"

4
22/11/2015

Staff is exceptionally friendly and helpful which makes up for the Décor being a bit dated (it looks as thought they are in process of updating) and some of the other minor stuff. When someone calls from outside for some reason they have to call back a second time before the call can be put through to the room. Again, not a deal breaker but a bit annoying. They have a computer in the lobby which you can use but it is painfully slow and a but antiquated. Then again, they have free coffee, hot chocolate, tea and my favorite, a big jug of ice water flavored with fresh lemon or orange slices which was so refreshing, If you like a firm bed you might be best off looking elsewhere. If you like a softer mattress than this is the place for you. There is a pool (indoor/outdoor) and hot tub as well as a small fitness center and breakfast room.. Overall, for the price it is a great value and I will go back next time I'm in Dodgeville.

"very clean hotel and great staff !!"

5
16/11/2015

This is an absolutely beautiful hotel on the outside and the lobby is just as nice. The hotel room was exactly what you'd expect. I encountered an issue with my room key not working properly, which involved a few stops at the front desk. They had maintenance go back up with and we got it resolved quickly. The front desk workers were very helpful and friendly throughout my stay. I'm going back next week for another work trip and I am definitely staying there again.

"Worth going back"

4
13/11/2015

Even though this is an older hotel and fairly small, it is nice and the staff is always pleasant. The themed room are nice as well. I love the whirlpool suites also. The suites are spacious and up to date. The indoor heated pool is a great accessory as well. I would definitely recommend this hotel.

"We had a great time !"

5
04/11/2015

We stayed here last weekend. And we liked everything about this hotel. They had decent people working at the desk and also at the management level. Breakfast was delicious. We were given a meeting room for our family gathering for free.Upon checkout manager even came out and ask us if everything met our expectations. He was very professional and helpful. We recommend this hotel to each and everyone who comes to visit Dodgeville. Thank you.

"Excellent Quiet Place"

5
31/10/2015

Place definitely lives up to its name. Staff was all very friendly and helpful. They seemed to be intent on seeing that we were happy with everything. Only thing that was not perfect was the weather and they had no control over that.

"One of the best of mine"

5
28/10/2015

Everything was perfect from start to end. All the employees were nice and helpful. Good breakfast. Nice indoor outdoor pool. Small but very nice exercises room. Close to a lots of attractions. We all enjoyed out stay at this hotel.

"Not the "best" Best Western"

3
18/10/2015

Mediocre check in process due to unimpressive staff. 2 story hotel with no elevator Pets allowed on 2nd floor. Sock found on floor from previous guest. Breakfast had run out halfway through the allotted time.

"fun time"

5
18/10/2015

My daughter and I were going to the House on the Rock for a quick break. We decided to stay in Dogeville and loved it. I did wish for a larger discount for AARP, but it was a good room. The area is full of things to do and places to see.

"Very Friendly Staff and Great Pool"

4
18/10/2015

The staff was very friendly. The pool was awesome as you could swim from inside to outside and outside back inside. The pool made our stay. Room was very spacious. Bathroom was older but clean. Breakfast was okay. We would stay here again as it was near House on the Rock.

"Very quiet, clean and well managed!"

5
14/10/2015

Our family recently stayed at this hotel for one evening. Convenient location, pleasant staff, clean rooms, well maintained property, fair price. We would stay here again! The owner informed us that they are in the process of doing some very nice renovations/improvements. Pool was very nice, the kids liked being able to go thru a "doggy-door" to access the outdoors and be able to swim back inside.

"very Well trained staff !!!"

5
01/10/2015

I loved staying here last week. It was great time for all of us. we had five rooms reserved for a family gathering. Everything from start to end went very well. People here are very friendly. My room was very clean and spacious. they had a lots of varieties in the breakfast. Upon check out we were given candy bars ( with our name on it ) by the manager who seems very caring and polite. We will come back next year for another family gathering.

"No Elevator. Might be a problem"

4
29/09/2015

We liked the hotel but not the fact that there were 18 stairs to climb. I have a bad knee so climbing those steps was a bit**. I knew that it was a 1 shot deal. No up & down for me. Luckily I had my daughter with so she was able to bring the luggage up for me(was told all the first floors were full). Because we had prepaid, we we kinda stuck. BUT, the room was nice. Esp. the seating area. Beds were comfy. Didn't check out breakfast cause of the steps. Bummer

"Exceeded expectations!!!"

5
28/09/2015

All was GREAT!! The owner, Mike, was top notch is all aspects. Room was comfortable and breakfast hit the spot. I would recommend this hotel to anyone traveling in the area. The price was appropriate for the stay! We would certainly stay here again when in the area.

"Good staff"

5
20/09/2015

We stayed here last week. we had a good time. everyone was so friendly. Our room was clean and had everything that we needed. We paid almost $170.00 for a night ( Saturday weekend ) but it worth the price. they had a good breakfast. A lot to choose from. We will stay here again next month for a birthday party of my grand son.

"very good service, friendly staff and an excellent location !!!"

5
20/09/2015

We spent 4 nights at this hotel recently and were extremely pleased with the location, service and the overall facility. The staff was very helpful and polite. We had a large room on the 2nd floor of the building. The room and bathroom were clean and looked to be newly renovated. There was a nice seating area, a desk, spacious layout, and a coffee/tea service at the lobby. The bed was very comfortable (hard like most European beds). The bathroom had a huge jacuzzi tub and a shower. Everything was clean and well maintained. The front desk staff was very pleasant and the manager even called us on our last night to ensure that we had a good stay. A very nice touch! We had a great breakfast. The indoor and out door pool was excellent,too.