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So first of all the rooms don't look like what's on the internet. I arrived at 230 and checking is not till 3...now mind you nobody was in this place...there were literally 2 cars in the lot and I believe those were employees. I was told I could check in early bit it's a 15.00 charge (for 30 minutes early).....told the clerk no thanks. The clerk that was there wouldn't even look up and acted like she was doing me a favor checking me in. I reserved a king non-smoking with a pet...it was confirmed....I get there and she says the ONLY pet room available has double beds....ok...I took that....get the key to go to room at 3pm....had to wrestle the door to get in everytime I went out...Basically had to kick the door together to open....apparently this room hadn't been used for a while...the windows were so dirty you couldn't see out of them....the winds down ledge was full of dust and cobwebs. Fast forward into the night...spilled some water on the floor.....had paper towels with me....the paper towel came up BLACK...so idk when the last time that room had been swept or mopped. The fucets in the bathroom are from the 70s literally....those need to be changed best western...you also need to fix the door so people can get in quickly and not wrestle the door for 10 minutes to get in. The maintenance is poor here....would I stay here again...ABSOLUTELY NOT.....for 134.00 I could've went to the Hampton in for a better experience. If we are ever thru there again...we wouldn't stay at this place.
We had stayed here before and given this motel a 5 star review, apparently things have changed in the past 2 or 3 years. The young lady who checked us in was surly, she was impatient as I was getting my credit card out after I had already given her my ID. The back of the remote for the TV was not attached. The AC sounds like a jet engine taking off. My husband said that the towels he washes the car with were better than the ones in our room. The room was very clean and the beds were comfortable. The Breakfast room was a disaster. When we arrived to eat, there were no eggs in the hot pan, I asked when we could expect more and another surly worker basically told me to be patient, so I was, I went to my room to get a leftover pancake from Denny's. When I came back my husband had eggs and sausage on his plate, there was a family of four in the breakfast room and I waited while they finished up getting their food and when I went in to get butter and some eggs there was nothing left—no bread for toast, no mini muffins, no cream cheese, and especially no eggs again. There were just empty trays. My husband said that the amount of eggs brought in while I was gone had filled about a fourth of the pan. Probably 10 more guests came in at this time, I saw some with only sausage on their plate. I saw the worker come in to fill her coffee cup, if she had time to drink coffee, she should have noticed EVERYTHING needed refilled. I am sorry I didn't take a photo of the empty trays. I stopped and rang the bell and told her she needed to address the food issue and she seemed to care less. We have stayed in this motel before and had a good experience, I will never come back and will never recommend it.
Park right in front of your room and unload straight into the room...very nice, super convenient. Bed was quite comfortable, AC worked as it should just a bit noisy but didn't keep us from a good night's sleep, good water pressure, very clean other than some dusty floors but that was inevitable when you go in and out in this part of the southwest, very professional and nice young man on the desk...helpful also with dining suggestions and was spot on when he recommended Irma's. Will stay here again.
Very nice room atmosphere and amenities, price was great, clean, quiet and great choices for a HOT breakfast.
Dear 989susyg, Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed the room atmosphere, cleanliness, and breakfast options during your stay. It's also wonderful to know that you found the pricing and amenities to your satisfaction. Guest feedback like yours is truly appreciated and encourages our team to continue delivering a great experience for all our guests. We sincerely thank you for your kind words and look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Guest Relations Specialist
Stayed here for one night. Older property, you drive right up to your room motel style, but rooms inside were spacious and clean and breakfast was fine. Good for an overnight
Dear Gerry G, Thank you for taking the time to share your experience with us. We're glad to hear that you found your room spacious and clean, and that the breakfast met your expectations. We also appreciate your feedback regarding the property's style and overall character. Guest insights like yours are valuable as they help us better understand how our accommodations are experienced. We hope you had a pleasant stay overall and would consider staying with us again in the future. We would be happy to welcome you back on your next travels. Warm regards, Guest Relations Specialist
So there's going to be a long story but it just is my car broke down in Deming in the middle of nowhere I stayed the first night at this Best Western for $53 the next day I need to get my car fixed it wasn't going to be fixed in the afternoon so I called the lobby first thing in the morning and asked in the room and they told me that yes I could extend the room everything would be fine and I'd only be charged it another $53 for the next night so around 2:00 I went to the lobby and the general manager asked me why I hadn't paid for the room yet and I said okay well hold on I'll be right back and I brought $60 because I was told $53 this morning to which she didn't tell me that the rooms are not $53 they're $120 which made him $147 doubling tripling the rate that I was told in the morning after some intense negotiating I totally like I would pay 77 plus tax for $85 which would be half of what her rate was and not the right that I was told in the morning to which she said she could do the $85 but she kept saying 85% imagination so basically they pulled a bait and switch where they offered me a lower rate and then charged me a higher rate and didn't document the right they told me in the morning or tell me that I had to come down to pay for the room or ever call my room and say Hey you know you need to come over the room they just decided that they would hit it when I left I guess I don't know I would not stay here not that the rooms are not clean because they are clean but if you value your money I would go anywhere else in Deming New Mexico and that includes the Western hotel which I drove by and it's like falling apart it's still a better value cuz at least they're going to honor what they say
Dear stevewP1979XB, Thank you for taking the time to share your feedback. We appreciate your comments regarding the pricing inconsistencies and communication issues you experienced during your stay, and we sincerely regret any frustration this may have caused. Providing clear and accurate information to our guests is very important to us, and your feedback highlights an area where we can improve. Your comments will be reviewed with our team as part of our ongoing efforts to enhance communication and staff training. We are also glad to hear that you found the cleanliness of our rooms satisfactory. We truly appreciate your insights and wish you pleasant travels ahead. Warm regards, Guest Relations Specialist
The reviews for this motel are in need of a reality check. Currently, it's 4.3 on Trip advisor, which puts expectations way above what they're capable of delivering. It sits definitively into the category of a budget motel, and that's what you should expect. The place isn't terrible. It sits in a quiet part of town, and was fine for a 1 night stay. That is, if you can overlook the obviously deferred (minor) maintenance issues. The first room I was assigned a "pet friendly" room, even though I don't have one, and didn't request this room type when booking. The room was TRASHED, and nothing like the photos. The young guy working the desk fought with me about a fee to change rooms, until the manager set him straight after seeing how bad it was. Be aware, they might try to pull this with you if booked via a 3rd party. After changing rooms, it looked much more like a Best Western and pleasant enough. The main problem I had is that the AC unit was ancient, noisy, and kept waking me up. Additionally, the towels were so old that they were shredding apart and stained. The bathroom (and the room overall ) was very clean, actually. The shower didn't drain, and there was the beginning of mold starting to grow above the tub, but nothing major. 2 stars.
Dear Joseph K, Thank you for sharing your feedback regarding your recent stay. We appreciate your insights and will certainly take them into consideration as we continue to evaluate the experience we provide to our guests. It's great to hear that you found some aspects of your stay pleasant, including the cleanliness of the room. Your comments about the maintenance issues and room assignments have been noted, and we encourage you to share your thoughts directly with management for further discussion. Thank you again for your review. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Warm regards, Guest Relations Specialist
When we can find them, we love the convenience of being able to pull our vehicle right up to the door. This style of older Best Western's are getting harder to find. We had a clean King room. It was very comfortable. This is a dusty, desert town, but the room was great. There was a microwave, refrigerator and coffee maker in the room. It was close to the highway, but it was quiet. Breakfast was average, but filling. We will stop here again.
Dear MItraveler1957, Thank you for sharing your experience! I am so glad that you enjoyed your stay and that you found the accommodations and service to be very satisfactory. We're delighted to hear that you enjoyed the convenience of our location and found your room to be comfortable and well-equipped. We appreciate your feedback regarding breakfast, as it helps us assess our offerings. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every staff member and management team member. It's great to know you'll be stopping by again — we look forward to welcoming you back on your next visit. Warm regards, Guest Relations Specialist
Just what we needed. Comfortable room near the highway. Recently remodel with modern upgraded and a Comfortable bed, made it perfect.
Dear C1422QBlindak, Thank you for your positive feedback! Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We're delighted to hear that you found the room comfortable and well-appointed. Our team works hard to ensure our guests enjoy a pleasant stay, and it's great to know you appreciated the recent upgrades. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to welcome you back for another enjoyable visit in the future! Warm regards, Guest Relations Specialist
Located right off I-10 this place was surprisingly nice. The pictures of the hotel on the outside is pretty accurate but the pictures of the rooms needs to be updated. They don't do the hotel justice. Some pretty good places in the area to eat. I tried the Cactus Cafe which was pretty good. The hotel for the most part was worth the money.
Dear TravelinMan678, Thank you for your feedback regarding your recent stay. It is wonderful to hear that you enjoyed your stay and rated our hotel highly. We're glad to hear that you enjoyed the hotel's location and found the Cactus Cafe to your liking. We appreciate your suggestion about updating the room photos and will take that into consideration as we continue to enhance our guest experience. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every staff member and management team member. Your insights are valuable to us, and we hope to welcome you back in the future for another pleasant stay. Warm regards, Guest Relations Specialist
Clean, quiet, comfortable. Nicely updated motel. Decent breakfast of freshly made waffle, sausage, eggs Friendly staff. Would stay again.
Dear E1146TMdeew, Thank you for your positive feedback! Your positive review means a lot to us. We're thrilled to hear that you enjoyed our updated facilities, breakfast offerings, and friendly service. It's wonderful to know that you found your stay to be clean, quiet, and comfortable. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every staff member and management team member. We look forward to welcoming you back for another enjoyable experience in the future. Warm regards, Guest Relations Specialist
Stayed here for the second time everyone went very smooth no hiccups with reservations or the room. Since we often travel with a large dog we appreciate accommodations that allow dogs and help the travelers. The breakfast is not fancy but it is very good. This Best Western is our choice when we go through Deming.
Dear Arthurs, Thank you for your thoughtful review. We are delighted to hear that your stay was smooth and enjoyable once again. It is great to know our pet-friendly policy and breakfast met your expectations. We truly appreciate your continued trust and look forward to welcoming you back on your next visit through Deming. Sincerely, Hotel Manager
Surprised when we saw it's a motel style...single story, parking right in front of your room. Place was clean, everything worked. Breakfast was great; everything was on time, available, cooked and warm. Daniella at the front desk was friendly and professional; very pleasant. Location is great, just off the interstate. They Hotel well.
Dear nontexan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your compliments on our clean and comfortable room. It is great to hear from you and I am so glad that you enjoyed our staff's courtesy, especially Daniella, and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you enjoyed the breakfast that we offer. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards,
The employees were amazing. It's very rare these days to have attentive customer service experience. Every employee I interacted with were helpful, kind, and very respectful. The breakfast selection was better than some of the Hilton properties I am a Diamond member of. The remodeled rooms were nicely done and decorated. I normally never stay at a Best Western but this one? Hands down a winner
Dear 220hinar, Thank you for leaving your five star rating of our hotel. We appreciate your compliments on our clean and comfortable room. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you enjoyed the breakfast that we offer. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards,
Traveling across country and needed a place to stay for the night. I often look for BW because I have found they are the most consistent. This little gem did not disappoint. It's convenient and directly off the freeway. The hotel is all one level and you are able to park in front of your room. The parking lot is well lit and felt secure, The room was newly remodeled, very clean and decorated nicely. Will definitely be staying again on our next trip.
Dear sherrye606, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so glad that you enjoyed the cleanliness of our room and the convenient location of our hotel. It means a lot to us that you've taken the time to share the many positive features of your most recent stay with us. We want you to feel at home, welcomed, and safe within a clean environment, and we are happy to know that you indeed have experienced them all. Knowing that how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. On behalf of our entire staff, we thank you for your business, and we hope to see you again when your travels bring you back to the area! Kind regards,
This is an older complex probably built before the expressway passed nearby. We worried about the possibility of noise but there was absolutely none from the expressway. We liked the fact that we could park our car in front of the room. All rooms are on one level. Our room was clean but two items did not work. They came to try to fix the one (stuck drain plug) but it was after 9:00 and we were in bed so we let it go. Since the place had two sinks (never saw that before!), it was not a problem. We found a workaround for the next one (toilet noise) and reported it at checkout. At breakfast the eggs and potatoes were excellent and there was a coffee machine where you could choose from maybe 8 or 10 different coffees (eg, latte, mocha, etc), something else we had never seen at another hotel. But there was no decaf. The staff were excellent and very accommodating and responsive. We did not use the pool because there had been a big dust storm that day and there was dirt in the bottom but it looked excellent with nice small steps walking into the pool. Overall I'd say charming place to stay with a few minor glitches. We would return.
Dear 206carolyna, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We take pride in our cleanliness , and our friendly staff as well, though your impression of our rooms is in need of a fresh update. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again! Regards,
What a pleasant surprise. Nicely updated spotless room. Old single story motel given professional facelift. Pleasant staff, quick check in and out. Breakfast area spotless. Would use again thank you for a good experience At an excellent price.
Dear 77maple123, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We will be sure to share your comments with our team and give them the recognition they deserve. Best of luck on your trip, and we look forward to seeing you when you return. Take care and stay safe as you travel back home.
First room the fridge didn't work Second room fridge makes noise but isn't cold Rude front desk Would not recommend We would stay elsewhere but have a dog with us Usually like best western This place needs a cleaning and some paint It's kind of sad
Dear Susan M, I deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed. We are also sorry for any rudeness that you encountered and we assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.
The rooms are all ground level an easy to access. The rooms are clean comfortable and all fixtures worked well. It is a quiet comfortable and nice place to relax. The staff is freindly well make you feel welcome. A fresh hot breakfast is provided. Check out can be in person or on line. I will stay at this property again when I am in this area.
Dear Hanna1955, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are delighted to hear that you enjoyed our clean and comfortable rooms, as well as our friendly staff. Providing a relaxing and welcoming experience is our top priority, and we are pleased to know that you appreciated our hot breakfast and check-out options. We look forward to welcoming you back on your next visit to the area. Warm regards, Guest Relations Specialist
The exterior is kind of a tired older Best Western. Feels like an old motor lodge, although the rooms have been updated. All vinyl flooring that looks like wood and I'm not a fan. Hair dryer worked, small toilet/shower large mirror and sink out of the toilet /shower room. A/C and Heat worked. Bed felt new and was very comfortable. Room was quiet.
Dear Perriknows, We appreciate your detailed feedback on your recent stay with us. Our team is delighted to hear that you found the updated rooms comfortable and well-equipped for a good night's rest. Your comments on the exterior will be shared with our team for further review. Should you have any future concerns, please feel free to reach out to us directly. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service. Warm regards, Guest Relations Specialist
A great place to stay. Very clean and room was larger than some others. Easy with single floor which means you can drive up and park outside your room and no one walking overhead so it was quiet. Did not stay for breakfast but coffee was ready even though we were leaving early.
Hi lynnbZ642AZ, We are happy to hear you had an awesome experience and we can't thank you enough for your five-star rating of our hotel. We are so thrilled to hear how much you loved your stay with us, and we appreciate that you have acknowledged our efforts to provide a clean, and comfortable experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
I was traveling cross-country with my partner and our dog. Deming was the last stop before California, and when we arrived the property was pretty full, with what seemed to be some regulars (truckers and others). The spirit was upbeat, and when I requested a quieter room the desk clerk worked hard to find us better accommodations. The room was clean and comfortable (vinyl floors were a plus, but I can see how to some they may collect more dust--it was windy when we were there--but they were clean). Breakfast was ample and satisfying (we were there early), and it was better run than some other Best Westerns we've stayed at.
Hi nola4tim, Thank you for your much-appreciated 5-star review! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are pleased to hear that you found our accommodations to be a good value for your money as well. We thank you for staying with us and we are hoping that we will see you again should you need a place to stay.
Staff friendly and helpful. A few issues with the TV remote not working low water pressure and our room was not cleaned at all from the night before. Internet and A/C worked fine, plenty of parking for anyone travelling towing boats or trailers.
Thank you for sharing your experience with us. We appreciate your kind words about our staff. We apologize for the inconveniences you encountered with the TV remote, water pressure, and room cleaning. We're glad to hear that the internet, A/C, and parking met your needs during your stay. We take all feedback seriously to improve our services for future guests.
We have stayed at this hotel before and is always very nice. Rooms are clean and the staff has always been accommodating. This was particularly nice stay as we were greeted by Treasure. She was an absolute joy. So friendly and helpful. Nice to see someone with great energy and pride in their work.
Dear rocoallen, Thank you for sharing your rating of our hotel. We appreciate that you have acknowledged our efforts to provide a clean and comfortable experience and I will share your comments with our team, who I am certain will be encouraged by your remarks. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
Stayed at this location based on the reviews. It is a very popular place with overnight guests who stay for area jobs, but also travelers. Our room was clean, something I was concerned about based on reviews I read previously. However, we soon discovered later that night that our shower did not work. The faucet spun around and failed to produce or spit out any water. The importance of having a shower either at night or in the morning is rather paramount to the entire stay in a hotel room. It rather dampened our experience. The bed slept well and it was quiet, so that was a bonus. Breakfast we opted out of, and based on our friend who was with us, it was a wise decision. The guys who stay at the hotel cleaned out many of the breakfast items for themselves leaving very little for the other guests who were staying. We did tell the front desk as we checked out the issues with the shower, which is unfortunate that no one else reported it before us. It is unlikely that we would stay at this hotel again in the future.
Dear daischop, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed some aspects of your stay, however, we are sorry to hear about the shower and for any inconveniences that you experienced. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We greatly appreciate the time you've taken to review our hotel, and we look forward to your next visit.
We choose this place because it had truck parking. I went to the front desk and no one would came up. I hit the bell twice. I even open the door a few times so the door can chime. Still no one. It wasn't until the lady just happen to walk by the front desk and saw me. The clerk was NOT FRIENDLY AT ALL. Not once did she even smile. I did not like the experience with her at all. We are rewards members and didnt received anything not even a bottle of water like we usually do when being a reward member. That clerk did not even THINK AT ALL. she gave us a room car from our truck AND put us between to a crew of working men that just ended up hanging out in front of our room and you can hear everything is going on. It took me forever to fall asleep and we had to get up at 2am the next day. Over all the lady at the front desk made this experience horrible. The room itself was nice. The bed was comfortable when I finally fell asleep. Clean room. Nice shower but water pressure was low.
Dear gareyg2015, Thank you for raising your concerns with us. We apologize that the service provided by our front desk staff was not to your expectations, and we are very concerned to hear about your comments. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issue you encountered with the service you received, and we will address your concerns with our team. Please keep us in mind for your next stay in the area.
We booked 2 rooms during a family road trip, and the rooms were next door to each other. My 80 year old uncle had called ahead to book these rooms, but they did not show the reservation when we arrived. Thankfully, they could accommodate us. The motel has been upgraded, and the room was aesthetically pleasing. The window shade produced a dark room despite a well-lit parking lot. We traveled with 2 dogs, and there was an area to walk the dogs in the parking lot that did not interfere with traffic. I felt safe staying at this establishment. A hot breakfast was provided with a large variety of items, including scrambled eggs, bacon, sausage, waffles as well as yogurt, boiled eggs, dry cereal, packaged oatmeal, breads, coffee, and juice. Unfortunately, the bed was not comfortable. The pillows were so soft, stacking them together still did not provide the support I sought. The shower handle was broken, coming off when I tried to turn on the water. The trash in the outside garbage cans surrounding the property, including the dog park, was overflowing. I am accustomed to a quiet environment at night, so listening to the train coming through town every 30 minutes constantly woke me up. The train sounded like a jet powering up its engines on a runway. The refrigerator was noisy, even when the door was closed on the cabinet where it was housed. I will not be staying here again.
Dear Wandering_idi0t, Thank you for taking the time to write this review and share your experience. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. I am so sorry to hear that you encountered a disturbance during your recent stay. I wish we were informed of this issue so that we could have relocated you to a more comfortable room right away. Thank you also for pointing out the issues with housekeeping/maintenance so that we can work to improve upon this aspect of the guest experience at our hotel. You expect and deserve a completely clean hotel room every time you stay with us. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
I made a reservation here for 2 rooms for myself and my parents. On our way my mother fell at a rest area and we had to take her to the hospital. It was 3:25 pm and I knew I could at least cancel 1 of the rooms. So I tried and got the run around from person after person with Best Western Rewards. I asked for a manager and got the same treatment. They said because I couldn't remember my street address number from an old address they couldn't verify it was me (I was driving my mother to the hospital during all this). Then at 4:02 they told me I was too late. To top it all off the hotel person called me at 4:45 am to ask why I didn't show? Who does that? I explained my mother fell and we had to take her to the hospital. He didn't care either. I hope they were happy to keep my money and not honor their free cancellation policy. I will also be canceling my Best Western Rewards program because of how they treated me as well. Awful service!
Dear ubjilln, Thank you for taking the time to share your experience with us. I regret to discover that you weren't thoroughly impressed with us. Your reservation confirmation should have included the hotel's Terms and Conditions for cancellation, no-shows, and refund availability. Please consult that agreement for more information. It is always our goal to give you a 5-star experience, and I apologize for failing to do so. I do hope you'll return and let us show you a far better experience.
Husband and I (and our two dogs) enjoyed our one night stay. Our room was spacious, clean, and modern with lots of amenities. Bed was wonderful although it is higher than many so may not be suitable for some people. Breakfast was good - eggs, meat, waffles, juices, cereal. It would have been nice if an attendant was there to keep things neat and tidy but overall we enjoyed it. If ever in Deming again we would definitely stay at this Best Western.
Dear Baisygirl, We thank you for noticing our comfortable bed, and the cleanliness of our room. We're delighted to hear also that you enjoyed the breakfast during your stay! A good breakfast can indeed set a positive tone for the day. It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star experience at our hotel! We are delighted to serve you and we look forward to seeing you again in the future.
The bed is so old and hard now... I've stayed here at least 5 times over the past 7 years and the bed used to be tolerable but not now and the shower water steam is thin... but the room was warm and roomy.... There was a warm bacon and egg breakfast..... great parking for my car and U-Haul trailer. Felt safe and secure....not much for entertainment but a convenient location off n on the freeway
Hi WanderWonder2020, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are happy you enjoyed our meal offerings and mentioned we have a friendly staff and our location was ideal for you. It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.
It was COLD & SNOWING!! Our room was warm, clean, comfortable bed, plenty of hot water & nice breakfast.It's right off I10 which makes it easy to get to. I like the fact that you pull up right in front of your door which makes getting your luggage faster & easier to take inside.
Hi Kathy1333, We thank you for noticing our comfortable bed, and the cleanliness of our room. We're delighted to hear also that you enjoyed the breakfast during your stay! A good breakfast can indeed set a positive tone for the day. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We are delighted to serve you and we look forward to seeing you again in the future.
The motel is recently remodeled. We had a king room which had a sink in the bathroom and a sink just outside the bathroom so it was really nice for the two of us to move around and get ready. We had a problem with the TV remote not working and the front desk woman did a great job of problem solving and quickly got it resolved. The area was quiet and the breakfast was the usual fare.
Hi 0ut4Fun, We are so pleased to hear that you enjoyed your stay! We would like to thank you for your wonderful review and for noticing the recent updates that we have made to our hotel. We want to apologize for the tv remote issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
We enjoyed the comfort and safety of the Best Western in Deming. Check in was easy and pleasant. We liked the latte machine in the breakfast room. We picked up the Deming brochure in the lobby and discovered the Deming Museum, it was staffed by wonderful volunteers and it was free. We would suggest visiting as the Museum has a little bit of everything, and be sure to give a donation!
Hi L3031NYnancyg, Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. It's good to hear that you like our latte machine and we greatly appreciate that you've taken the time to share your five star experience at our hotel! Our team ensures that we go above and beyond to deliver excellent service to our guests and patrons. We hope to impress you again during your next visit and we thank you for sharing your experience.
This was my 1000-mile mark and Best western is the place I like to stay. Arrived around 2200 and they had my reservation ready. Room was lager and bed comfortable. Parking was good and all rooms on lower level. Breakfast was on time and took care of the hunger before getting back on the road. Good value and clean.
Hi PatrioticRyder, Thank you for your kind comments and review regarding our high standards of cleanliness. We are happy you enjoyed our meal offerings and mentioned we have a comfortable bed and rooms as a good value for your money. Guests like yourself are the reason we strive to deliver a delightful stay. Best of luck on your trip and we look forward to seeing you when you return. Take care and stay safe as you travel back home.
The hotel was in a good location and very clean. I would recommend anyone to stay at this hotel . It is clean and well maintained. The staff is very friendly and helpful,making sure our stay was enjoyable .
One-story older motel that has been nicely renovated. Lots of parking, we were able to park directly in front of our room which we liked. Lobby was super clean and furnished with updated furniture, both night staff and day staff were extremely pleasant to deal with. We found grounds extremely clean. Our room decor/furniture was pleasantly updated for a 2-star motel, flat screen tv, microwave — the only thing a little dated looking was the carpet — but it was still very clean looking, no holes or stains. The bathroom, toilet and shower were all extremely clean, no crud lurking in corners. I felt safe and comfortable using everything. Breakfast was great for a free one! More than cereal and bagels, they offered bacon, sausage patties, a waffle station, etc. Coffee was very good — new-like machine made espresso, cappuccinos, lattes, everything. I usually am mediocre-satisfied with budget motels, I don't expect super stylish, clean or perfect as you typically get what you pay for, and I know this. This place ended up being a pleasant surprise and I would definitely recommend for those not wanting to pay a whole lot on a place to stay. MORE PLUSSES: Laundry facility with two coin-operated machines, vending machine, ice. MINUSES: Mattress wasn't bad, husband actually liked, but I found it to be a bit firm. Maybe a little bit of a “old” smell coming from carpet or smokers or a/c, but truly, nothing major. I've experienced much, much worse at most 2-stars!!! I'm very sensitive to smells.
Hi I2505EPlisap, We are happy to hear you had an awesome experience and we can't thank you enough for your five-star rating of our hotel. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the room to be clean and comfortable. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.
This hotel was a nice respite to come back to after a day exploring the area. The room was clean and the hotel well maintained! The breakfast was typical for this chain but it was nice to get something to eat before heading out for the day.
Hi Boopy1062, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are very proud of our team and the passion they have for delivering exceptional service to make all of our guests comfortable. We are happy to hear that you enjoyed our breakfast as well! We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
Very nice lower cost facility. Not a great breakfast selection at motel. Probably the best option in Deming. Near the freeway but no obtrusive noises. Trying hard to find enough to say in order to hit the 200 word minimum so just using filler.
Hi John20238800. Thank you for taking the time to share your experience with us! It is great to hear of how you enjoyed the value and the convenient location of our hotel! I wish you had found the breakfast to be more enjoyable. Your comments will help us to recognize our strengths and improve upon our weaknesses. We are all looking forward to seeing you again!
We have stayed at the Deming SW Inn multiple times as we were driving through NM and have never been disappointed. It is quiet, safe and has ample parking for large vans/trailers. The staff is always personable and attentive. We always love seeing the hummingbirds that are feeding on the flowers that are by the pool!!
Hi Laura G, We are happy to hear you had an awesome experience and we can't thank you enough for your five-star rating of our hotel. We are so thrilled to hear how much you loved your stay with us! We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Not so good, I stepped on a razor blade that was left behind. The housekeepers must have missed it. The rusty razor went right through my shoe and into my big toe. Front desk did nothing about it except gave us a bandaid and Neosporin. Sent in a complaint to the company but havent heard back.
Hi Pamela M, Thank you for raising your concerns with us. We sincerely apologize for the very unfortunate incident you experienced at our hotel. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements.
My favorite hotel, can always count on a good clean room with friendly staff at a good price. Have been staying 2-3 times a year for the last 20 years on my way from Houston TX to California. Great Breakfast, pool, and laundry.
Hi Lynn B, Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. It is our earnest desire to keep you satisfied with our services, cleanliness, staff hospitality and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area.
Great staff clean room and good breakfast. Air conditioning was wonderful. Great linens. Checking clerk was very friendly and helpful. Room price was very reasonable. We enjoyed our stay. walking the property was pleasant.
Hello cpsa76, Thank you for leaving your five-star rating of our hotel. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the hotel to be clean and comfortable. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Room was dirty. Housekeepers just placed new towels in the bathroom and even left a dirty towel hanging over the shower. Sink, shower, and toilet was not cleaned. Since we got in late at night and already my husband had to make a trip to the office to get a key that would work I cleaned the bathroom myself. After taking a shower I opened the covers to find dirty sheets with pubic hair all over the sheets as if someone shaved there. Called the office to change the bedding and they said they could not do that so they changed our room. Once again after getting the key for the new room, my husband had to drive to the office to get the key activated!
Hi X6500AKmirandac, Thank you for sharing your experience, and we are sorry we didn't provide the level of service that you've come to expect. We want to sincerely apologize for the negative experience that the room and amenities were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We assure you to forward this concern to the management for their attention and action. Please give us another chance to serve you better as we promise a more pleasant stay.
Driving from San Antonio to SoCal we planned our first night to rest at this Deming Best Western location. All I knew was that the price was more than reasonable, and making reservations was easy. So, two observations. First on Deming NM. We drove all over Deming as we'd arrived a little earlier than expected. This is a great place. We were more than amazed by how clean the town was and how friendly the people were. Just stopping for supplies we had several locals engage us in coversation and were polite and friendly. A nice change, coming from a much larger area where people aren't so friendly. Second, on our hotel stay. The girl who checked us in was very helpful as we had more than one room booked. If we'd had know the rooms were going to be so large and spacious we might have gotten away with a single room. The room and the linens were clean, and overall much more than we'd expected for a small town. The hotel seemed book solid, so make reservations in advance. Even with all the people things were quiet and we got a good nights rest. The breakfast was much more than expected and even the hotel cleaning staff was polite and courteous. We will definetely stay on our return trip home. We give Deming, and Best Western Deming two thumbs up.
Hi jdphillips2019, Thank you for your much-appreciated 5-star review regarding your experience at the Best Western Deming Southwest Inn! It is our earnest desire to keep you satisfied with our services, cleanliness, staff hospitality and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area.
I was delighted to see a clean well kept hotel in this small town in the middle of nowhere. Our truck broke down and we were stuck. The front office was so helpful and understanding of our predicament, got us a room right away.
Hi Joyce N, Thank you for your much-appreciated 5-star review regarding your experience at Best Western Deming Southwest Inn! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Guests like yourself are the reason we strive to deliver a delightful stay. Best of luck on your trip and we look forward to seeing you when you return. Take care and stay safe as you travel back home.
I like the location of the motel and very nice atmosphere outside the motel. Staff were very friendly and knowledgeable. I would say well educated. Overall greatest experience to stay. Breakfast was great. Comfortable couch in lobby
Hi dikuadhvaryu, Thank you for your compliments to our staff, hospitality, and breakfast layout. It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star experience at our hotel! We are thrilled to hear that you enjoyed our convenient location as well, and we are looking forward to your next visit to the area!
Booked a non-refundable (since it was after 8:00PM) non-smoking room with two Queen Beds through Best Western Reservations. We arrived at the hotel and we were told they only had smoking rooms and our reservation was non-refundable. We called Best Western Reservations immediately and we were told they had made an error and to call Best Western Customer Service to dispute the situation the next business day. We both have heart and respiratory issues and experienced congestion as a result. They offered a $20 Gift card on a future stay. We declined this offer and then offered a $40 Gift card and then a $60 Gift card on a future stay. It is currently under review at this time as the error was made by BW Reservations. The room was heavily saturated with smoke odor. We could smell smoke on the furnishings and on our belongings. The carpet was badly stained. The bed was comfortable and there were two sinks.
Hi PAULYJO, Thank you for sharing your experience, and we are sorry you shared with us such an unpleasant experience. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. We are sorry that your room did not smell fresh. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. I understand that you would like to request a refund, but the only people who can approve that are Upper Management. I would suggest calling the hotel and asking for some help from a manager, if you have not already done so. Please know that there are many different types of reservations, some of which are non refundable, and our Front Desk staff member may not have the proper authority to provide an immediate answer. Please keep us in mind for your next stay in the area.
This, motel is a little gem. Great value, clean, and a terrific value. Great location right off of the freeway. Great parking lot lighting. And a great hot breakfast with a terrific new Nescafe coffee maker.
Hi Neal S, Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. It is our earnest desire to keep you satisfied with our breakfast service, cleanliness, our convenient location, and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area.
The room had a bad smell. I have asthma so I asked the front desk girl to switch to another one. She told me the hotel was full, but the parking lot is barely 1/3 full. The next day, a new front desk person confirmed the hotel was not full last night.
Hi Geli2460, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am sorry that your room did not smell fresh, and for the inconvenience this caused you. Also, we are sorry to hear that you weren't thoroughly impressed with our staff that time. Our team is working hard to make sure our guests are comfortable and are receiving the best service. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
We chose to stay here because it offered a convenient stop at the end of a long day and only a few hours onward drive to Tucson. This is an old style motel, with room door opening to the parking area. Our room was clean and the linens all fresh and good quality. Bed was very comfortable. Breakfast rates a 10 for the excellent quality coffee machine. 1000% better than the lukewarm black water served up at most other hotels/motels at which we have stayed. The motel is older and the rooms/furnishings are beginning to look quite tired. But not less clean and comfortable for all that. We travel with a service dog and he was well treated. The motel is pet-friendly but I was disconcerted at the abundant evidence of lazy and inconsiderate pet owners on the grounds. If we had it to again, we would stay there.
Hi JLicharson, Thank you so much for your kind comments and review regarding your most recent stay with us. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I'm glad that you found our efforts to be successful. We hope to impress you again during your next visit and we thank you for sharing your experience.
Lisette at the front desk was rude and unkind. No eye contact was made during check in. Bad first impression. That is a shame because the room was clean and very comfortable. Easy access to restaurants/fast food. Young woman managing breakfast area was nice, her work efficient, and area was clean. Food was predictable and bland!!
Hi snapfingertoo, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our front desk staff. We hope that you will allow us to show you the true customer service of our hotel, and to make up for this disappointing experience. Please give us another chance to serve you better as we promise a more pleasant stay.
Great place to stay for the night but a little difficult to get to during the night. We found the room to be very comfortable and clean, however, the was a little pet damage to the room, which was properly addressed by the staff.
Hi GUYT992, Thank you for your kind comments and review regarding our high standards of cleanliness. We are very proud of our team and the passion they have for delivering exceptional service to make all of our guests comfortable. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
The room was very very clean, I love The DirectTV….So easy to use….Good choice…our room did not have a lamp on the table. We called and reported it, so it would not look like we took it. They were very congenial at the office..
Hi ddksak, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
Lovely large room with a very nice bed. Decent breakfast included. Liked that we could park right in front of the room. A bit off of the beaten path so it was quiet. Don't let the looks of the outside scare you away… the rooms are nice. We stayed one night
Hi JackieHorst , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is great to hear how you have loved our spacious room our comfortable beds, and breakfast! We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!
The room was very basic, but nice enough. You can see things that have been done to update the motel, and things that still need to be updated. Overall, our room was clean, had all the basics, air conditioning worked well. Breakfast was decent-waffles were the best part. The area that you checkin is rather stark, could use some personality, but the employees were pleasant. We stayed at a Best Western Plus the night before for only $10 more than we paid for this room, and it was a much better value than this-again, nothing wrong with this place just a little pricey for what it is. Can't complain about cleanliness because it was clean! The location was very odd, kind of hard to get to.
Hi scrapperlynne , Thank you for choosing our hotel during your leisure time travel. We aim to impress with our cleanliness, breakfast, hospitality, and we are thrilled to learn that we have succeeded. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.
Great room, comfortable mattress, and ample breakfast. Would highly recommend this motel. If you stay and arrive at night be aware that the tire stops in the parking area in front of each room only cover half the space and half of the next room. A major night time tripping tripping hazard and possibly an ADA non-compliant situation. No exterior lights for you to see the concrete stops !!
Hi alantQ3850FN , Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. Once again, thank you for your recommendation and we look forward to seeing you again!
I wasn't expecting much, but this hotel definitely exceeded my expectations. The room was large and comfortable. Biggest complaint, carpeting was super worn out. Which was odd, because everything else in the room looked fairly new. The bathroom had 2 sink areas, which made it easier to spread out. All the rooms are far enough away from the freeway that you don't hear any noise. And it's easy to unload since you can park right outside your room. The breakfast area was very small, but had a nice selection and was well stocked. Staff very friendly.
Hi Purdue , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is great to hear how you have loved our spacious room and that our location was convenient for you. We also appreciate your feedback regarding carpet as this will help us to continue to improve upon the guest experience. We are thrilled to hear that we exceeded your expectations and we look forward to seeing you and your family again!
A slight step up from a Motel 6, nice price but rooms really need a good cleaning (especially the carpets). The bed and linens were nice. The pool could use a good daily cleaning. Breakfast was not good and the area to eat was WAY too small...
Hi John , We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. I will make sure to address the breakfast ,carpet and cleanliness issues you noted, and we hope you will allow us another opportunity to impress you should you return to the area.
Its a clean aged hotel. If it's your last resort and you need a place to sleep, then its good. It didn't cool , so I had to sleep with 1 sheet to be cool. You could see the daylight around the door. That coukd be why it wouldn't stay cool or the AC needed to be checked. Pool was closed. I gave it an average for the price.
Hi Annette, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are so sorry to hear about the difficulties that you experienced with the AC. We have raised this concern to our maintenance manager for immediate action. We hope you'll return someday to see how we're improving.
The room and bathroom were large and very clean. Carpet is discolored with age and the bathroom door could use a fresh coat of paint. The AC/vent made a strange noise but not enough to keep us awake. Breakfast was good but they were out of forks (at 0715 and breakfast goes until 0900) so I had to use my pocketknife. If I had been running the show, I would have sent someone to the Walmart down the street for a box of plastic forks. Location was convenient and it was pretty quiet. I would definitely stay here again.
Hi John, Thank you for your high rating of our hotel and for taking the time to share your experience! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and that you found our location to be convenient. We also appreciate your ideas for improving some of the amenities, and we look forward to serving you again!
Great value and the hotel seemed to have had a make-over recently. Very pleased with cleanliness of the room, beds and towels. Not noisy and easy I10 access. The staff was friendly and will stay when I return to this area.
Hi Chapper, Thank you for your kind words! We want you to experience the best value for your money, and to feel comfortable, and we are thrilled to hear of our success in this ambition. We are glad that you were satisfied with the hospitality of our staff and we look forward to seeing you again soon.
Not your typical looking Best Western but meets needs adequately. All rooms ground floor, nice for those with walking difficulties. Plenty of parking for vehicles towing, which we were. Both check-in and tech support employees very helpful and friendly. Unable to change TV channels but remedied quickly by personnel. Breakfast options better than some other hotel chains. Room clean but could use some attention. Carpet old, worn with tear at base of sink vanity. A small amount of mold spores on ceiling. Bed comfortable, towels new. Great water pressure in shower and plenty of warm water. AC, frig, hair dryer and WIFI worked w/o problems. Did not use iron or microwave. Coffee pot in room.
Hi Suzanne, Thank you for letting us know how impressed you were with our services and amenities. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are all looking forward to your next visit and hope it will be just as enjoyable.
Stayed at this property many times before Covid. It has been 2 years since I stayed here and now I remember why I liked this place. It is in the middle of the desert on I-10 and it is like a oasis !! Very quiet, great staff and nice rooms. I would recommend it to anyone traveling this area. It is worth the stop.
Hi charles892, Thank you for leaving your five-star rating of our hotel. We can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. Once again, thank you for your recommendation and we look forward to seeing you again!
Room 104 was a disaster. The beds to start with were super hard. I've stayed at very low budget inns with better beds than this stay. Then there was the constant super loud banging noise at times throughout the night which we could never pin point where it was coming from sounded like it was right outside. Thinking it was Possibly related to air conditioner is our theory.. Sounded like metal banging. Because of this stay experience we got no rest for our long drive the next morning. Only good thing was the hot breakfast. We will definitely not stay at this best western again and will tell others as well to avoid.
Hi ldesalme20163, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We do apologize for the discomfort you experienced with our bed and for the noise issue that disrupted your peaceful stay, but we assure you that we try to be quick to address such issues. We do hope you'll return and let us show you a far better experience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rooms were clean but drains could use unclogging. Breakfast ends early so if you have a late arrival plan for a different breakfast. Night staff is oblivious and vending machine waters are sold out so bring your own
Hi Passport53847287544, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. It has been our policy ever since to end our breakfast meal early, but for the good of our customers, we will be checking on possibilities in extending it longer than what we used to. We look forward to showing you how we have learned from your experience.
Was the worst Best Western I have ever stayed at. The only good thing was the polite and helpful staff. The room was decorated nicely, but the shower curtain had a yellow 6 inch stain all along the bottom, red stains in the corners of the shower. The toilet bowl was badly stained and filthy on the floor around the toilet. Comforter was had multiple balled up lumps as big as my fist. Too late to cancel.
dlreakes, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are very sorry for the cleanliness issues that occurred during your time at our hotel. We do strive to present a super clean property and were reviewing your comments with our housekeeping team to make sure all needed improvements are made. We do appreciate the compliments to our front desk staff and we are addressing our policies to prevent the housekeeping issues that you experienced from occurring in the future. Please keep us in mind for your next stay in the area.
Awful awful awful. Asked for a room change because of odor and tv not working, was told there were no other rooms available (even though parking lot was only about half full). Asked to speak to manager and was told she lived in Texas and wasn't available. I left two requests for her to call me and never heard from her. I've always trusted Best Western, but was really disappointed this time around.
Kherr2022, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
I've traveled extensively in my 70+ years but this property is in the top 3 most disgusting motels I've ever stayed at. From the carpet to the furniture to the walls everything was stained, dirty, and gross. I can't even discuss what I saw in the bathroom. I remain puzzled by the very good reviews I see mixed in with the bad ones. Maybe the owner's relatives and friends?
DianeW667, Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. Your very detailed negative review of our facilities and cleanliness is rough to hear because our goal and our efforts are directed to bring the opposite results from what you describe. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.
My usual place in Deming had gone downhill, so decided to try a new one. I love that it is only one floor. The rooms were updated and clean. A hot breakfast is offered. The manager was friendly and outgoing. Access is a little weird because of the street layout, but this is now my new place to stay in Deming when I drive cross country.
Hi U9210MU, We would like to thank you for your wonderful review and for noticing the recent updates that we have made to our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Yes, we have a free breakfast. Breakfast is the most important meal of the day and our meal service is the perfect way to get it started! Best of luck on your trip and we look forward to seeing you when you return. Take care and stay safe as you travel back home.
Sheets had not been changed, tub had not been cleaned and did not drain, lightbulbs burned out, microwave did not work. Bears no resemblance to any BW I've ever stayed in. Find someplace else. When I wrote the management the response was to consider staying there again.
Peninsula2020, Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. Your very detailed negative review of our facilities and cleanliness is rough to hear because our goal and our efforts are directed to bring the opposite results from what you describe. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.
Very nice hotel. Room clean and everything works. Wanted to visit Mexico, hotel is about 30 mins away from border crossing. Hotel staff were helpful and friendly. Easy to access breakfast area in morning.
Hi nancycS7210YG, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
As I went to check into this motel, not hotel, I thought it's old but at least it will be clean. I pulled down the sheets at 10 pm, and the sheets were covered with what looked like a man's body hair. I took a photo, but they wouldn't give me my $100 back. They said I could change rooms. I changed hotels.
Hi 264dalez, Thank you for bringing to our attention your experience and comments regarding your stay. We are sorry that your bed was not properly cleaned and maintained according to the high standards of our housekeeping staff. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Rm 122 was gag worthy.Moved to rm 123 a bit better. The front desk said we should expect odor in Pet rooms. the bed skirt in rm 123 was shredded. This was the worst place ever. Needs to be shut down We have never stayed in a more disgusting room. The carpet made the bottom of my feet brown, it was sooo dirty. the cloth chair looked like a cat had pawed it to death. Our last night out and we were too tired to move to another hotel. Never again. Be ware of this Best Wester, .
Sharon W, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. You expect and deserve a completely clean hotel room every time you stay with us. All guest's complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. We also do engage in deep cleaning processes right now as guest satisfaction is our top priority. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
The pictures are deceiving and not what this hotel looks like. The clerk was rude at time of check in, very short with us. The room was filthy. Big stains on the floor and also big ink stains on the blanket on the bed. The floor was so dirty it turned by feet black. Washed them and then wore my shoes the remaining time.
Footprints434790, Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. It is terrible to hear that you encountered a number of issues with our housekeeping and guest services and we want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We are also apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such behavior from any of our staff and management. At all times we will provide an efficient, friendly and helpful service to all our customers. We hope that you will allow us to show you the true customer service of our hotel, and to make up for this disappointing experience. Please give us another chance to serve you better as we promise a more pleasant stay.
Staff at this property is above and beyond friendly. Clean Rooms, Ample Parking even for Larger Vehicles with trailers. The only negative is the lack of available food options in the area, other than that I would recommend this hotel to anyone.
Hi kolody76, Thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again!
This is a great motel to stay at, very friendly staff, clean and beautiful place. Not much space parking with trailer but other than that very very pleased. Great breakfast and peaceful place to stay.
Hi DarynLunsford, Your five-star review means a lot to us! Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!
Clean room, Good size. Front desk was pleasant. Hot breakfast and nice lady preparing and serving it. We used to stay at La Quinta on our way through to California. It had gotten a bit shabby. We will be staying here from now on.
Hi jimbill, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We're glad you had a good time with us and we look forward to serving you again.
The landscaping of what is probably an older, renovated property blends in with the desert and makes the property look nice. Rooms seem new, beds comfortable, appears remodeled with updated function s.
Hi mebtex, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing the recent updates that we have made to our hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Best of luck on your trip and we look forward to seeing you when you return. Take care and stay safe as you travel back home.
Moved from one room to another. First one wreaked of cigarette smoke. Front desk did not want to move us, but finally caved. Put us in a filthy room that I later found out was not supposed to be used so it had not been cleaned…no television either! Ended up staying bc it was 1 am and we we could not move truck again due to DOT hours. Refused to give us a refund for having been subjected to such terrible room conditions and the hour long wait to be switched to the other worthless room. Shame on you Best Western.
Danbo1970, Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. Your very detailed negative review of our facilities and cleanliness is rough to hear because our goal and our efforts are directed to bring the opposite results from what you describe. We will forward your review to management for their attention and action. We hope to see you again and that you'll finally be truly impressed with our improvements.
A cute little hotel in the outskirts of Deming. It is well placed, clean, and close to I-10. It's your basic hotel, no frills and nothing fancy. The air conditioner was kind of noisy, and the train traffic was high in the area, though. Overall, for the price it was a good visit and I would recommend overall.
Getaway16380958906, Thank you for your high rating of our hotel and for taking the time to share your experience! We are happy to learn that you enjoyed the value and we were able to provide you a clean and comfortable experience. We truly appreciate you telling us about the air conditioner, so that we can fix this right away. Once again, thank you for your recommendation and we look forward to seeing you again!
The gal in the reception area was very rude. We stayed in room 121. We arrived late in the evening or we would have left. The room was dank and smelled. The carpet if filthy. We were traveling with our small dog.
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such kind of behavior from any of our staff and management. At all times we will provide an efficient, friendly and helpful service to all our customers. We hope that you will allow us to show you the true customer service of our hotel, and to make up for this disappointing experience. Please give us another chance to serve you better as we promise a more pleasant stay.
This is one of my favorite Best Westerns when traveling from Colorado to southern California. I like being able to park right outside my door; this one-story hotel offers that. The ice and vending machines are convenient as well (along with washer and dryer), and the rooms are comfortable and nicely appointed. The hotel is right off I-10; yet the traffic noise is not too intrusive.
Hi TumlerP, Good day! You have a very impressive review and Thank you for your 5 star rating! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. Wishing you a safe and beautiful journey as you travel back home. We look forward to serving you again in the future here at the Best Western Deming Southwest Inn.
We really enjoyed our stay at this Best Western as we drove through New Mexico. The room was recently renovated and was quite large for a standard two-queen room. Very comfortable beds, very clean, and had a large bathroom. Parking was easy and right outside the door, which was so welcome after driving for a week! Breakfast was tasty. I wish the pool had been open, but can't fault them for the Covid restrictions! Would definitely recommend
Hi victoriah422, Greetings from Best Western Deming Southwest Inn. On behalf of my entire team, we would like to thank you for your wonderful review and for noticing the recent updates that we have made to our room. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. Best of luck on your trip. I look forward to seeing you when you return. Take care and stay safe as you travel back home.
The hotel had obviously been updated or remodeled as all of the fixtures were very modern; however, the carpet in my room was disgusting! Fortunately, I brought slippers with me on my trip, otherwise, I would only have worn shoes. I wouldn't even walk on the carpet in my socks ... it was that dirty. I could see the original color of the carpet (red & gold) but the walking part was actually dark gray or black. Yuck!
Pioneer38994371931, I want to apologize for the carpet issues and I thank you for this enlightening review. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
It just keeps getting better! The rooms have been remodeled since we were last here & they're beautiful. What hasn't changed is...the unbelievable cleanliness, quality linens-pillows-down comforters, large vanity/sink besides the large bathroom, respectful quiet guests, truck parking and smoking rooms. And also, the friendly, professional women at the front desk. Very appreciative of the grab & go breakfast that isn't already bagged..you can take what you like. Thank you for another perfect stay..hope to be back soon! ** A quick nod to 'Marie's Italian Restaurant'--everything is always so good but, the Chicken Marsala is THE best I've ever had.
Hi Blaise H, Your five star review is greatly appreciated! Thank you very much for your great review of our hotel! We appreciate your compliments on our staff, breakfast service and we take high pride in the comfortable ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!
Don't stay here! Not like other BW! The most filthiest carpets and curtains I have EVER seen in my life! Disgustig sinks and mirrors! Coffee cold! Never again will I stay here when passing through. I had to put towels on carpet next to bed to step on. Slept on top of comforter and used my sweater as a pillow case. Just gross!
Hi soniagG4435EV, I want to apologize for the carpets and curtains issues and to assure you that this inconvenience has been addressed thanks to your feedback. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Lots of room desk, fridge chairs, small quiet hotel on the out skirts of deming easy parking i had a trailer and lower rates than your bigger city best westerns. Local people work there and value there jobs and i would stay there again. All ground floor rooms you can park right in front of your room clean one queen bed in my room and lots of room for all my stuff comfortable bed and furniture. i will stay there again if traveling thru there
Hi keithhN2100NX, Good day! Thank you for leaving your five star rating of our hotel. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We hope to impress you again during your next visit and we thank you for sharing your experience.
Pulled over for the night with family on our trip to Texas. Pet friendly. Expect to pay $20 per pet. Clean rooms, good internet and very quiet. Breakfast is lacking due to COVID but food options within 3 miles.
Hi TeamPhelps, Thank you so much for your kind words . It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I'm glad that you found our efforts to be successful. We are overjoyed to hear that you had a good time with us and we are looking forward to your next visit!
I always stay here when traveling West or East on I-10. It is a very nice, quiet hotel and the staff are very caring. There are some good restaurant's in town. It is a great place to stop and relax for the evening. I highly recommend it.
Hi charlesgI1009HM, I can't begin to tell you how much we enjoyed reading this review and thank you for sharing this five star review of our hospitality and service. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We're glad you had a great time with us and we look forward to serving you again here at the Best Western Deming Southwest Inn.
Need new showerhead for sure it's about 7ft high on the wall in the accessible room....bed too hard for me, ok for husband rm101..but great parking...nice staff....covid breakfast grab n go..hard boiled eggs, fruit, yogurt, coffee, waters...plenty filling...easy access
Roving66677477141, Thank you for taking the time to write this review and share your experience.We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bed and the showerwater pressure. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We hope you will return to be more impressed during your next visit.
The outside is been maintained nicely. The road to get to the motel was hard for us to find however. The room overall was nice. Carpet had crumbs on it from the previous occupant. Bathroom shower curtain had a sour smell like maybe it had not been changed with the last few guests.
Rebecca S, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. I apologize for the issue with the carpet, bathroom shower curtain and I assure you that our housekeeping and maintenance standards are very high. We can't wait to show you how we continue to improve based on feedback like yours.
my husband and I were driving across country and found this hotel ... we were unsure at 1st but when we entered the room we were so pleased!!! This hotel is awesome !the room was beyond clean and comfortable... and huge! It was fantastic! Stay here if you're ever passing thru Deming ... you WILL NOT be disappointed.. they have everything... even a run path for your doggy ... loved this place!
383roxannep, We can't thank you enough for your five star rating of our Best Western Deming Southwest Inn hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to seeing you and your family again!
Nice quiet place and friendly service! Best Western could improve on detail cleaning and breakfast! Nevertheless nice place to stop at. During these time it would be nice to see prices go down! Looking forward to seeing improvements
Hi dragonflyluv18, Thank you for your high rating of our hotel and for taking the time to share your experience! We appreciate your feedback regarding the breakfast, cleanliness as this will help us to continue to improve upon the guest experience. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
Had to travel during the virus pandemic and was hopeful that places along the way would step up their cleaning process but this hotel did not. Thankfully we brought sanitizing wipes and spray just in case. Everything we wiped down was dirty, even the remote that supposedly is sanitized and put in a special bag saying it is! The worse the toilet- my gosh it was disgusting! The whole thing needs a through scrubbing! We usually have great experiences staying a Best Westerns but this one was really a let down.
Outsider22, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. . In addition, sanitation on our hotel is made to be more extensive to ensure our client's safety. Please keep us in mind for your next stay in the area.
The room & staff were fine but no and sanitizer at the counter.As we ate breakfast in the outer room a woman with a dog went to the food room & ate VERY unclean. There was NO one around to clean tables or counters but someone was available to remove extra rolls of toilet paper from rooms!!
mkemmw, Thank you for taking the time to share your experience! I do want to assure you and all other guests that we clean and sanitize our guest rooms following each guest stay. It is a very important part of our policies in order to ensure that each guest enjoys a comfortable, clean, and safe environment. Regarding the lack of hand sanitizer, I am so sorry to hear about this. We have ordered hand sanitizer already but the order did not arrive yet. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
The online photos of the rooms are not representative on the actual property. When we arrived at our assigned room the door was wide open and the room appeared to have been used. We were assigned another room. The coffee machine for the included breakfast wasn't working and there wasn't anything around to report the problem. We checked out and went to a restaurant. We would not recommend this Best Western location. The man at the counter during when we checked in was very nice and very apologetic about our original room assignment. Just not a good experience after traveling all day.
threexaldy47, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. We hope you'll return someday to see how we're improving.
This was our second time at this Best Western. I especially love the pet area it is so convenient to the rooms. Well lighted for those 3AM pet relief walks. The beds are heavenly, the hot breakfast has everything you could want. The area is very safe! We checked in later in the evening and were welcomed warmly! At Best Western you might pay a tiny bit more but you are getting what you pay for here. The older we get the more a good bed makes the difference in our comfort! For those that wish to stay for more then just one night, the room comes with everything necessary for your comfort.
William B, Thank you for letting us know how impressed you were with our pet area , bed and the breakfast service. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Although the check in and the accommodations were quite acceptable, the quality, appearance, and taste of the breakfast selection was such that we were unable to enjoy the it and needed to stop later for breakfast at a restaurant!
Hi pngburchfield, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am very sorry that our breakfast menu did not meet your standards. We will inform the kitchen staff on this problem immediately so they can improve the quality of food that we serve. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
We always try to stay here because it's consistently clean and nice and the people are nice too. The price is good too and breakfast is included. The place always looks well taken care of. For a reasonable price and a nice place - this is for you.
Hi 16path, We appreciate your loyalty and we thank you very much for choosing Best Western Deming Southwest Inn again for your recent visit to the area! It is a pleasure to hear that you appreciate our reasonable rates and we were able to provide you a clean, comfortable experience. We would certainly love to have the opportunity to host you again in the future! Safe travels! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
Room is beautiful, new updated. Granite countertops in bath extra sink. Couch, tv. A one story out of the way past truck stop. Very safe cameras all over. Polite staff. Great breakfast. Clean and new. A lucky find
Hi vjj283, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope that your next visit will be another five star experience.
Good except for carpeting in unit was the dirtiest I've ever seen and should be replaced. It is beyond washing. Otherwise everything else was clean and in good working order. Hot breakfast was a plus, also good coffe with real half and half.
Jami H, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I regret to hear that you weren't thoroughly impressed with our carpet , though it is good to hear that you found the majority of your experience to be satisfactory. . We already informed the management about this for replacement. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
Check-In was fast, easy, and accurate; Front Desk staff attentive and friendly, made sure our reservation was correct; offered help in choosing a dinner location (excellent), and made our check-out rapid and accurate. Room and wifi were first-rate.
williamcN5106JO, Wishing you holidays filled with fun and laughter, and very best wishes for a prosperous new year. Thank you for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit!e look forward to the next! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
Hotel is clean and comfortable. TV and DirecTv need to be upgraded. Beds were comfortable. Rooms are spacious. All amenities in the room, coffee pot, microwave, etc. Staff is very friendly and helpful. A little pricey for the age of the hotel, but not a bad deal.
Sandra S, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
This is an older motel that has done an outstanding job of renovation. The inside of the rooms were great. The exterior has been landscaped and updated too. Parking lot could use a little update but was good.
twalterstkh, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. We also appreciate your feedback regarding our parking as this will help us to continue to improve upon the guest experience. We look forward to welcoming you back during your next stay in the area. Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
Staff were friendly to my wife and I at check in and we are pleased with the room. Better than most of the other hotels which all had no vacancies. This hotel is not much more than all of the others in town with similar amenities. We were so glad that we were able to find this hotel had clean rooms and convenient parking. The rooms are spacious my wife and I got a single king with a couch and coffee table and desk in the room. All rooms have medium refrigerator with small microwave and tv. All of the amenities of a nice hotel, clean inside and out, a very quiet spot for being so close to the freeway. They offer a complimentary breakfast from 6-9 am. With reasonable checkout time at 11am. We would stay here again.
JamesM11882, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We hope you're looking forward to your next stay as much as we are! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
What an awesome experience, this was our first stay at Best Western Deming Southwest Inn, but won't be our last! Very friendly staff, clean rooms, excellent food, and easy to find location. We'll be using this location when we come to Deming from now on.
BarbaraJBlackwood, Thank you so much for your kind comments and review regarding your most recent stay with us. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
It is a one story drive-up to your room type hotel/motel. Room was clean and comfortable. I have a bionic nose and am put off by fragrances, and was surprised by no overwhelming odors. I traveled with a dog and 2 seniors, and they were very accomodating when I called the day before to request accessible and pet friendly room. The pet area was clearly marked and very clean. Baggies provided! My aunt fell ill in the morning and they were gracious about letting us check out late. All staff was friendly and helpful.
Your five star review is greatly appreciated l0rith0mps0n. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel . We take pride on reviews like this as it is a testament of our guest's satisfaction! We sure will strive for the best. Wishing you a very good trip back home and we look forward to serving you again here at the Best Western Deming Southwest Inn.
On the road, this place was convenient. Good parking, room was clean, pillows and bed comfortable. A/C was quiet. good water and two sinks. Breakfast was fresh with good selection. A special treat was Green Hatch Chili salsa in the fridge for the eggs. It was marvelous!
Good day! Thank you for your kind words ssparkd ! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
This mid-century strip motel has been beautifully remodeled. The rooms are beautifully done. It's quiet and away from the freeway but convenient form easy on and off. Staff were pleasant and helpful. The breakfast room is pretty small but the food selections were good.
Geo60, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We look forward to serving you again! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
We like parking right outside the room and you can at this hotel. The rooms are nice, the beds comfortable, the A/C works well and they have Directv. I've stayed at other hotels for more money that weren't this nice.
mpcaswell, I can't begin to tell you how much we enjoyed reading this review and we thank you for leaving your five star rating of our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to serving you again! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
This Hotel is nicely furnished clean and comfortable. What I love about this hotel is that you can literally park your vehicle in front of your door. Single story building. Kind of old school in that regard.
Good day Neal S! Thank you so much for your kind comments and review regarding your most recent stay with us. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We look forward to serving you again and giving you another five star experience. Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel
This is an older one story motel that has been remodeled. The owner did an excellent job of restoring this! We were just there overnight traveling home. We could park in front of our door. Very quiet. Very nice breakfast included. Highly recommend this motel.
mkscw, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Your recommendation is truly appreciated and we can't wait to see you again!
This is a great hotel--small but provides all of the usual amenities. Staff are very accommodating and the rooms are clean; great value for the price. Easy to access right off the freeway, and plenty of restaurants in the vicinity.
lindasJ6587OY, Our team management would like to thank you for giving us a wonderful opportunity to service you. It is our desire to keep you satisfied with our services , cleanliness, amenities and we are very pleased to hear of our success in this ambition. You are our inspiration in doing our very best and we can't wait to give you another five star experience! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
This is a really nice hotel, very easy to find, located close to Exit 81 on Interstate 10. It is a single-story building with plenty of parking for Cars RV's & Trucks. We were able to park right outside our room. The welcome was the usual warm & friendly Best Western welcome, with the staff being very helpful. The first thing that we noticed was that the whole hotel seemed to be really fresh & clean. The room & the bathroom were quite large. The bed and the pillows were really comfortable, and we got a really good night's sleep. This hotel has Mobility / Wheelchair Access, the doors are 32” Wide. The Bathrooms also have Wheelchair access. There are numerous restaurants, and other food outlets within a few minutes' walk or drive, and so organizing an evening meal is easy. The staff of the front desk are more than willing to help you in choosing a good location to suit your choice of dining. I am not sure about a food delivery service in Deming, but once again I am sure the staff on the front desk will help you. The Breakfast looked very inviting, it consisted of all the usual Best Western items and there was plenty of it. We did not have Breakfast at this hotel due to having a prior engagement for Breakfast with friends, but if we stay here again we will definitely be trying the breakfast here in the hotel. This hotel would make a good base for exploring the local area, with The “City of Rocks”, The “Rockhound State Park”, The “Pancho Villa State Park” & “Spring Canyon State Park” all within easy driving distance. We enjoyed our stay here and recommend this hotel. We will definitely stay here again the next time we are in the area.
William M, It's great to hear from you and we're so glad that you enjoyed a five star experience with us! We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
Front desk clerk was very nice to me and the stay was very pleasing. I like the way the rooms look. I would definitely stay again if I travel through again. They have a friendly staff and rooms are very clean.
Freddy V, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
Pre booked this property on another travel site. Great rate. We arrived at 3 AM due to delays leaving on a cross country road trip from So Cal. Staff greeted me with great service at the late hour. Location is right off the I-40. Plenty of parking, right in front of your room. Our room, two queen accessible, was very good. We had a pet, service animal, hotel is pet friendly, but, a small fee is charged if the pet is not a service animal. Beds were great, small fridge in room, nice TV. There is a breakfast available, but, we did not partake of it. The A/C worked very well also and we liked the room decor.
Hello samwo1217, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We also thrilled to hear that you enjoyed our pet-friendly atmosphere and we look forward to serving you again! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
My wife and I were unfortunatly in a room that needs repair and upkeep. Showerhead needs ajustment, wall needs repair, and area needs pest control service. I have an issue when even small roaches are concerned. Maid needs to make sure towels are clean before placing in rooms. The ones in the bathroom were dingy and a facecloth was filthy grey. I had never encountered a Best Western like this one that I will definately avoid in the future.
Passenger99761, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We do have pesticide treatment every month and we never had problem in past and also usually My housekeeping staff always check it properly after they complete cleaning the room but I will also make sure with my housekeeping staff about the incidence. I hope you give us a chance and we can make your stay pleasant and comfortable.I am very concerned with the cleanliness of the room and showerhead in the room you occupied. We look forward to impressing you in the future.
Very nice, helpful staff, clean rooms. Nice pool. We will stay here again if we are ever in this area again.We motorcycle travel and love to have a door directly out to our motorcycle. Very nice breakfast.
Luke F, Good day! Thank you for your kind comments and review regarding our breakfast, high standards of cleanliness and hospitality. Our team so excited to hear that we have been an important part of your travel convenience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
This certainly is without frills, but when it's 2 am and you need a comfortable bed to sleep in, this is the place to be. The room was clean, smelled nice, and was stocked with plenty of towels and toiletries. I will say, the bed was extremely comfortable!
Hello Lauren W, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are looking forward to hosting you again and hope it will be just as enjoyable. Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
This perfect little gem surprised us. It doesn't look like much on the outside, but the just got through with a complete reno inside. The room was clean, modern and comfortable. The lobby was bright and inviting. The breakfast was varied and plentiful. The only thing we would change would be for water to be in the pool. We would definitely stay here again!
Denise C, Your five star review is greatly appreciated. Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. I am very pleased to learn also that you enjoyed the breakfast offered at our hotel. We are looking forward to hosting you again and have a great day ahead! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
My wife and I ended up stuck in Deming for several days due to an accident.( this is not a place you want to be stuck without transportation!) The motel was clean, well-stocked, and quiet even though it appeared to be busy. Considering the accident, overall it was an enjoyable stay. One thing they could do to improve would be to change the breakfast selection everyday for multiple night guests.
Good day Ed R ! Thank you for taking the time to let us know how you enjoyed your stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We also appreciate your ideas for improving our breakfast option as well, and we look forward to serving you again!
Super friendly staff when we checked in in the later evening. The room was very clean and bed was comfortable. You could tell the hotel was well cared for. We highly recommend this stop if you are ever traveling along Hwy 10 through New Mexico
Good day VE4766! Your kind compliments mean so much to us, and we thank you for taking the time to share this review. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We will happily share your comments with our staff and we look forward to seeing you soon! Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
Nice motel room was clean desk help very helpful n breakfast was good. Good access to the interstate and close to restaurants and service stations. I would recommend this motel to travelers who need a good nights sleep
I can't begin to tell you how much we enjoyed reading this review markwilson724. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Have a great day ahead from the general manager of Best Western Deming Southwest Inn Hotel.
Comfortable and clean,reasonable priced. Perfect placement geographically for our trip from florida to california. And beautiful sunset skies in the desert. Loved it! The breakfast was good. I liked parking right in front of your room was nice easy to unload.
I5318WBmarkj, Thank you for your kind comments and 5 star rating of Best Western Deming Southwest Inn ! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. It was a pleasure serving you and we hope to see you again on your next visit to California.
We stay at this Best Western in Deming NM twice a year - both on our way to and our return trip from Texas and we are never disappointed. The rate is excellent, room are newly remodeled and everything is very clean. Breakfast is good (except for the coffee). Coffee in the room is much better than that in the breakfast room. The hotel is close to the Interstate and restaurants. We drive a long first day on the way home just so we can stay here. Worth the drive!
Jo-AnneDawe, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. On behalf of our entire staff, we thank you for your business and we hope to see you again.
We needed a place to stop for the night and it had to be pet friendly and when we saw that this place was and with how nice this motel looked compared to the other ones that were nearby we decided to stay there. So glad we did we knew we had made the right choice when I walked in and the lady behind the reception desk was so nice and polite and helpful and they had a nice place to take your dogs potty as well and then when we got to our room we were even happier with our choice. The room was so nice it was spacious and very clean and all the decor was so update and new looking. The bed and the pillows were nice and comfortable and we were able to get a good night's sleep. We will be staying there again if we stop half way when we go out to visit my family.
Voyager15289150220, Greetings from Best Western Deming Southwest Inn Hotel. Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! We are looking forward to hosting you again and have a great day ahead!
We definitely will stay there again if we must stop on our way home It was a short stay because we just needed a couple hours of sleep and were worried by some reviews we read but it was extremely clean and the staff was very kind friendly and courteous the only bad thing we noticed was that the sound between rooms was not that great and you can hear the next room very easily when in the restroom luckily it was a quiet evening and the other guests who were there were decent
azfun4, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Best Western Deming Southwest Inn . Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We enjoy sharing these reviews with our staff and we all look forward to seeing you again. Have a great day ahead from the general manager of Best Western Deming Southwest Inn.
We were traveling from Texas to Arizona and knew we would be staying at this Best Western as they allow pets. What we did not know was we would be traveling through blowing wind and sand all day. Needless to say, we were very happy to arrive at our BW. The rooms were fresh and clean. Because of the severity of the blowing wind/sand there was a light dusting of sand on the furniture. We simply wiped off. I would offer that all the hotels/motels suffered a similar issue in the area. Big thanks to Gracie who was on duty. She got us registered and into our room in no time.
rosie c, Thank you so much for your kind words regarding the cleanliness and fresh smell of your lodgings. I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are extremely proud of Gracie for her outstanding service. Your compliments have been passed along to her and we look forward to your next visit! Have a great day ahead from the general manager of Best Western Deming Southwest Inn.
On our way to Yuma, Arizona, this place is our last stop before reaching our winter place. Rooms were updated and very attractives. We can park our car right in front of the door. Room was found clean. Would return every year...
Hello 846Bruno, Greetings from Best Western Deming Southwest Inn Hotel. Guest comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We look forward to serving you again!
It doesn't have the workout room. And yes an ice machine is broken (but ice is still available) but it has lots of charm. Rooms looked recently remodeled and the furnishings are in great shape. Parking lot is paved. Door lock has a scan card, not a key. So I would stay here again. For under $100 you bet.
Hummer1973, On behalf of my entire team of Best Western Deming Southwest Inn , we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. We also appreciate your feedback regarding the ice machine. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Great hotel if you are traveling with a dog. They have a pet area that is close to the rooms. The hotel is easy to access off the freeway but far enough away that noise from the freeway is not an issue. Breakfast was decent similar to what you get a every Best Western. The only thing that could have made the place better would be if the pet area was fenced off.
evjr57, Greetings from Best Western Deming Southwest Inn Hotel. Guest comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are thrilled to hear that you enjoyed our pet-friendly atmosphere as well. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
went to a big gem and mineral show in deming. hard time to get a room. what we got was clean, comfortable, and easy to reach. huge parking area helps keep down the noise of workmen getting up early to start their day. friendly staff offered suggestions about restaurants, etc. good value
thomas s, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to welcoming you back to the hotel in the near future.
We were on our way back to Texas from California and decided to try this hotel. First off I must say the staff are extremely helpful. I booked through the office and signed up for their rewards program. The place is clean and well taken care of not only the rooms but the whole area. We asked for a pet friendly room and was put in an area clean out see to the pet walk area. Very nice when your fur baby wants to go out right after you get comfortable. The beds were heavenly comfortable. Everything that you would expect to be in a good room was there. After a very refreshing nights sleep we enjoyed a shower with clean soft towels and plenty of them. The breakfast was grand. Everything from fresh fruit, waffles, bagels, English muffins, eggs, bacon and sausage and many choices. This will be our go to stop on our trip to and from California from now on.
William B, We can't thank you enough for your five star rating of our Best Western Deming Southwest Inn hotel. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service cleanliness and I'm glad that you found our efforts to be successful. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
This worked perfectly for traveling with our dog. Very convenient walking area with easy access. Room was clean, checkin and checkout easy and location very convenient to the highway. Breakfast was the usually hotel buffet.
somerset49, We are thrilled to hear that you enjoyed our pet-friendly atmosphere and we thank you so much for your kind words regarding the cleanliness of our room. It means a lot to us that you've taken the time to share this positive experience at our hotel. On behalf of our entire staff of Best Western Deming Southwest Inn, we thank you for your business and we hope to see you again when your travels bring you back to the area!
We have stayed at this Hotel more than once. It is relaxing, quiet and peaceful. They have a very good breakfast, alot to choose from and the coffee is great. Don't forget, if you join Best Western you earn points that can be used for FREE Night stays.
Mobile68508734358, Thank you so much for your loyalty to our hotel .We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We look forward to serving you again and giving you another five star experience.
Comfortable beds. Clean. Great location...close to i-10. Easy on easy off I-10. Close to downtown. Winery down the road. Have stayed here multiple times....it continues to be a stop on our list of favorites.
Mindy W, Thank you for rating our Best Western Deming Southwest Inn hotel so highly! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Your loyalty is truly appreciated and we can't wait to see you again!
Really nice employees. Very clean. After a long drive I knew I could count on a Best Western. It's right off the freeway and close to food. Breakfast was good too. I liked how my car was right in front. I felt very safe here. A must stay.
Thank you saraandmom, your review is very impressive to us. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We look forward to serving you again and giving you another five star experience.
We are return customers to this hotel. We have stayed there a few times and enjoy it's location, the rooms, the decor, and always find it clean. It is a little close to the train tracks but the value is excellent. Local restaurants offer great food. We would definitely stay there again.
bcdownie2, On behalf of our entire staff of Best Western Deming Southwest Inn , we thank you for choosing our hotel . We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience as a good value for your money. We look forward to serving you again and giving you another five star experience.
My wife and I travel a lot from Tennessee to California and back. This was the first in this part of New Mexico and we were very pleased with the accommodations at this location. The staff was very friendly and helpful.
Your five star review is greatly appreciated George R. Thank you for taking the time to complete our guest satisfaction survey and for rating our Best Western Deming Southwest Inn hotel so highly! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It was a pleasure serving you and we hope to see you again on your next visit to California !
It was a very pleasant place to stay for a very reasonable price. It's all about attitude and this place has the right attitude. Easy parking, easy access off the expressway, single story. Like an old fashioned motel setting (very clean, very neat). Once again, attitude. Thank you Best Western Deming.
Thank you for your kind words Relax13443400169 ! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team.We look forward to serving you again and giving you another five star experience here at the Best Western Deming Southwest Inn .
The hotel seems to have been updated however they forgot to finish the bathroom the shower was a bit moldy room seemed clean beds were comfortable. What I did NOT like there was like 8 guests and they put us all next to each other the walls were rather thin and you could hear the next door TV That is not necessary skip a room between guests shows laziness to me.
bertski, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience.We look forward to showing you how we have learned from your experience.
This was an excellent location, super clean and very nice staff. The hotel had a nice selection for breakfast. When traveling through the area I would highly reccomed this Best Western as a place to get a good nights rest.
Hi Freedom733118, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to see you again soon, to give you another wonderful nights' sleep here at the Best Western Deming Southwest Inn.
The room was very clean! The staff went above and beyond to make sure we had everything we needed. The lady on desk also have us dining options as well as directions to get there! She was very welcoming and the best hostess so far on our trip!
Happy new year to you Bonnie C! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
Deming is an older town. Best western reminds me of the old travel motels. Staff is friendly. Breakfast was nice. Had internet access. The town has a few restaurants. We ate at IHOP...same as any one.
Boss410, Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast. We appreciate your kind comments they will serve as encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
No hot water! Called the front desk and he said let it run awhile, after let the tub run for 5 minutes with no hot water we gave up. The bed was old, hard and very uncomfortable. The room was clean as far as we could tell.
Nomad46370907473 Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
My stay was great friendly fast service at check in and the hotel is very beautiful!!! The bed was nice and comfortable. Very clean room!!! The FULL breakfast was just right!!! The variety of fresh fruit was perfect!!!
Hello Guest, Greetings from the Best Western Deming. At the outset, let me thank you for staying with us and taking valuable time to give us feedback. Your comments are much encouraging, but of course, guide us for improvement. We shall definitely try to make your next stay still awesome. Appreciate your patronage. Sincerely, Hotel Manager.
Overall, this was a nice and convenient motel for not a lot of money. I was also given a veteran's discount. It is tucked away a bit from the interstate and might do better with more outside lighting. The room was clean and had fresh looking linen and furniture. The night attendant, Grace, was very courteous. Breakfast in the morning consisted of all of the normal breakfast foods and was plentiful. Check-out was less than a minute.
Dear Valued Guest, Greetings from the Brest Western Deming. Thanks for staying with us and the encouraging review. It is our privilege to have guests like you. We are glad to know that you liked our hospitality and also thank you for appreciating Grace It is nice to note that you found the place, room features, price and breakfast. We look forward to see you back here soon!!! Best Regards, Hotel Manager.
What a nice place with reasonable prices! The room was spotless-even the bathroom! Loved having 2 sinks. The hassock with the chair was a nice touch. It was decorated tastefully too. We felt safe with the one way in and out. The breakfast was nice and well managed. Every staff member was pleasant and helpful. We will definitely stay here again.
barbaragF918CG, Thank you so much for your kind remarks to our breakfast, rooms cleanliness and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
The room was clean the beds were comfortable with nice pillows. More than enough towels and washcloths. The breakfast in the morning good. The hot food was hot the cold was cold and all appliances weren't. There was somebody there wiping up the counters and tables almost as soon as somebody left
Dear Mare1599, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliment to our breakfast service means a lot to us. We welcome you to visit Best Western Deming Southwest Inn hotel again in the near future. Have a great day!
The room was very nice. Beds and pillows were very comfortable. Staff was very friendly and knowledgeable. With the rooms being all on one level made for a very easily accessible place to stay. It also made for a very quiet stay. The dining room for breakfast was clean and very easy to access everything you might need. I will be making this one of my stops in the future.
Dear Valued Guest, Thanks for your stay at the Best Western Deming and the kind comments. We are proud of having guests like you. You can always be assured of a nice stay with us. Glad to note that you liked the breakfast and the local activities. We look forward to having you with us again. Sincerely, Hotel Manager.
Don't know if I should tell about this great place to stay. People looking for a great place reasonably priced might start stayin here and then I couldn't get a terrific room. The complete breakfast is really great, I guess this is why there is always a lot of people eating when I go there.
Dear Guest, Thank you for staying at the Best Western Deming and for the review. We are overwhelmed to see that you liked the stay and also enjoyed the breakfast. You are one of our privileged guests and we are proud to serve you. We look forward to see you again at the earliest. Regards, Hotel Manager.
This recently remodeled hotel, while not the fanciest, was a pleasant surprise. The price was moderately low while the rooms were nice and clean. The pool was refreshing on a hot day. I ended up staying over for a couple of days and had a great stay each time. The breakfast was very good and the service was helpful. The beds were nice but the there was a lot of light seeping in and around the curtain. Didn't matter a whole lot as I crashed pretty hard anyway. A really good deal...
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
This is a conveniently located hotel near the freeway in Deming. I stayed here for one night on a road trip. Although it is laid out like a motel, the rooms are clean and relatively up to date. The breakfast area is nice and the service was super-friendly. I thought this was a very good value for the price and would recommend it for those passing through the area.
Dear Guest, I'm so pleased that you would recommend our hotel to others traveling in Deming area. I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager
We stayed st this hotel on the way to White Sands and Carlsbad Caverns. Breakfast was hot and tasty. The room was comfortable and cool. Hotel staff were welcoming and accommodating. I loved that the hotel was a single story and relatively small. It was easy to park and unload your suitcases which made our stay even easier since we've been traveling with lots of food and luggage. Hotel was also close to fast food and restaurants down town. Great hotel! Highly recommend!??
Dear Valued Guest, Thanks for the stay at the Best Western Deming and the positive review. Glad to note that you liked the room, customer service and breakfast. It is our privilege to have clients like you. For us customer satisfaction is the best reward for whatever we offer. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
I enjoyed the quiet serenity of this small-town motel. I appreciated being able to park my care immediately in front of my motel room! I would definitely stay at this motel again and I recommend it to others.
Dear Guest, Greetings from the Best Western Deming. Our primary aim is to give you a comfortable and accommodating experience and we are very pleased to hear of our success in this ambition. We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. Thank you for sharing your positive experience and we look forward to your next visit here. Sincerely, Hotel Manager.
Stay one night to rest from my business trip. The location is right next to the I-10 highway. The beds were comfy. The shower was functional. We had everything we need it and the continental breakfast was included. Will stay again here if I'm in the area and need to rest. Good choice.
Jptravelswithfreedom, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay of Best Western Deming Southwest Inn Hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We look forward to welcoming you back during your next stay in the area.
I love to stay at this property, Very clean,spacious and comfortable rooms. Will definitely continue to stay there. Staff is very friendly and breakfast is also delicious. I definitely will recommend to my friends.
07ORTIZ01, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliment to our breakfast service means a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!
We are loyal Best Western customers. This BW was convenient, clean and met our needs on this trip. Breakfast was limited in quality, selection and hours of service but convenient most mornings. There was no grab and go breakfast or water available when we checked out but the room was comfortable and clerks were courteous.
diannf680, Thank you for your review, feedback and comments regarding your stay. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart.
Really wasn't expecting anything out of the ordinary but to my surprise the cleanliness and comfort of my room was excellent. And it didn't end there the hot breakfast was perfect and plenty of food for all the guests. I'm not one to write a review unless it is warranted...I highly recommend this Best Western after a long day on the road.
STEPHEN S, Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
Excellent room, Clean, fresh smelling room. The air conditioning system functioned well on the hot day we were there. Staff were helpful and knowledgeable. Breakfast was available early for those traveling early. Very pleased with the stay. Thank you!!!
mtpcbp, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Best Western Deming Southwest Inn Hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again and giving you another five star experience. We hope that your next visit will be another five star experience.
My stay at the best western in deming was the best. Front desk ladies Gracie and Prathiba are just what the type of people I like to see; very friendly and welcoming. The rooms are extremely clean and comfortable and the breakfast is very delicious.
Dear Freddy V, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Deming Southwest Inn Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five star experience. Sincerely, Hotel Manager
It looked like they were remodeling the office area so we were unsure if we could walk in. Once we did walk in everything was pretty fast. Rooms were very nice. Loved that I didn't have to walk upstairs nor be far away from the car. Beds were comfortable. At night moths surround the door so you have to go in fast. My only real complaint was that the tv remote did not work to turn the channels or volume.
Dear sanchezfamilylove, Thank you so much for staying at the Best Western Deming Southwest Inn Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is also important to us to hear from you on the tv remote issues that you experienced so that they can be quickly addressed. We're glad you had a good time with us and Our team will be waiting for your next return for another well-deserved break. Sincerely, Hotel Manager
Easy access right off the Interstate - loads of parking including a very good sized Big Rig / Motorhome park area. Check in was fast and efficient. My room was a good size, quiet and felt inviting. The whole property was clean and tidy. There was a nice workspace area and Wi-Fi worked very well. Bed was comfortable. Bathroom was clean with a hot powerful shower. Breakfast was a bit scant for a Best Western but what was there was very good. I've stayed here before and will again for sure.
I can't begin to tell you how much we enjoyed reading this review Reginald S. Thank you for leaving your five star rating of our Best Western Deming Southwest Inn hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Your loyalty is truly appreciated and we can't wait to see you again!
Nice single story hotel. Very nice room. Would stay here again if in the area. Small town but found good Mexican food. Front desk personnel was very professional. Breakfast was OK not the best we have had at Best Western. Needed an attendant for breakfast.
Dear Guest, We are delighted to read our location was ideal for your trip and that your comfortable room, as well as our delicious breakfast offerings, added to your joy. That being said, your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We appreciate your feedback and hope to have the honor of hosting you again soon. Sincerely, Hotel Manager
We stayed at this Best Western twice in March. Both times were very good. Clean rooms, comfortable beds. Great sunsets and sunrises.....all on one level...so no steps.....We will definitely keep this motel on our list of stops for future trips.
Dear Guest, Thanks for your visit to our hotel and glad to know you enjoyed at our hotel. We are really very overwhelmed by your wonderful feedback. Also, glad to know that you would be visiting us again. Your appreciation means a lot to us. You are welcome again. Sincerely, Hotel Manager
The rooms have been redone recently. Nice decoration, clean linens. Usual breakfast. The only problem was the air con that made a loud noise when it started and when it turned itself off. Old motel style property.
Dear Guest, Thank you for being our guest and for taking time to review your stay. We are pleased you enjoyed most aspects of your time with us, but I do apologize for the maintenance issues and problems with the air con unit.. I have already shared the specifics with our engineering staff so they can service the unit. Again, I am sorry for the inconvenience. We hope you will give us a chance to make it up to you on your next visit. Thanks again. Sincerely, Hotel Manager
Like all BW's, no real problems. Good rooms, good service. This one is an older, well-kept, single level MOTEL where you walk 5 steps to your room. Only 40 rooms. It's the way I like to travel. Good place.
Dear Valued Guest, Thanks for your stay at the Best Western Deming and the review. Nice to note that you liked the front desk service and enjoyed the stay. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager.
Best Western Deming was a complete surprise! Staff was personable and went out of their way to be helpful with directions. The rooms were beautifully appointed and comfortable. Breakfast bordered on the sumptuous. Terrific value.
Dear Valued Guest, It is really nice to note that that you liked the stay and services at the Best Western Deming during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
By far the cleanest, nicest motel of any of our trips! Nicely arranged grounds, secure, lots of parking space; all rooms on ground level, well kept and very cute with dormers that are lighted at night. Large room, two sinks, very comfortable bed, TV easy to use and carried all channels we watch. Free breakfast provided coffee, tea, juices, milk, waffles, pastries, oatmeal, and hot items - real eggs, bacon, sausage, potatoes, and more. Staff was friendly, helpful, and attentive to breakfast area. A Wonderful Stay!
Dear Valued Guest, Thanks for the stay and the positive review. Glad to note that you liked the location, customer service and also for praising the breakfast. It is our privilege to have clients like you. For us customer satisfaction is the best reward for whatever we offer. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
Cold early March temperatures for a motorcycle ride temps in the high 30 to 40's. So needless to say when we got to Deming we were in need of some warmth. My girlfriend found it in the office in the form of a large pillowy chair. After checking in we had a single king bed and the room also had a couch. Plenty of room and the room was clean and well maintained. Again plenty of room to warm up. Breakfast was nice and they had both sausage and bacon that morning, a nice treat from just the sausage. Would stop in again if in the area.
Dear Esteemed Guest, Our Best Western at Deming NM always try to offer the finest stay to every guest. Thanks for choosing us and it feels great that you liked the price and location very convenient. We are happy that the staff hospitality and the breakfast menu matched your expectations. We look forward to welcome you again soon. Sincerely, Hotel Manager.
Report quality-price excellent. Attendant very informative and kind. You can park your car in front of your room door. In our section, rooms had been all remodeled and modernised . We recommend this place as it is the best hotel in Deming.
Dear Guest, Thanks for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that. If you have family members, friends or colleagues traveling in this area, make sure they know about our hotel. We'll do a great job meeting their needs too. Sincerely, Hotel Manager
Erica at the front desk was extremely helpful and kind. Dessie the housekeeper was considerate and very knowledgeable about the area. I stay at the Best Western EVERY time I visit Deming, and it is because of people like Dessie and Erica! Very clean and pleasant.
Dear Guest, Thanks for staying with us repeatedly. I'm very glad that our hotel impressed you in so many ways. Erica and Dessie received our commendation for the pleasant, helpful way in which they treated you, our valued guest. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager
This is our go to hotel on our trips west. It is an older property, but very well maintained. All ground floor rooms, which is great for older people and people with lots of luggage. Breakfast is good, fresh and filling.
Dear Guest, Thanks for your comments and for being a long-term guest. I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager
This property has been very nicely updated and is well maintained. It is convenient to be able to park right in front of your room. Employees were very nice. The town of Deming is charming and several good restaurants.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
We stopped in Deming, New Mexico on our way to Austin , Texas. The rooms were clean and the beds comfortable. The staff were friendly and helpful and the breakfast was good. Will stay here again, absolutely. The Hotel was close enough to the freeway for quick on and off, but far enough away so the traffic noise wasn't a bother.
Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We'll be here for you when you need us again. Sincerely, Hotel Manager
The additional wash basin/counter/closet area connecting the room and bathroom offers sensible use of space. For a stay for 4 persons in the room, the extra sink served us nicely. The location rught off the freeway with promonent signage made it very easy for us to find the property.
Dear Guest, Thanks for staying with us. We appreciate your feedback! Sincerely, Hotel Manager
We stayed for one night with of dog. This is an older motel, but the rooms have been very nicely updated and are very comfortable. The receptionist was very pleasant. There are several restaurants nearby.
Dear Guest, We are so happy to see that you enjoyed your stay at the Best Western Deming Southwest Inn. We look forward to having you back with us in the near future. If there is anything we can do to make your next stay even better please do not hesitate to let me know. Regards, General Manager"
Rooms were clearly refurbished recently and done well. We had a large room and all equipment in the room functioned correctly. The room was quiet something I value highly. The staff was quite good. internet was fine and the breakfast was par for the course. We would stay there again.
Dear Guest, We appreciate you taking the time to write and share such a wonderful review about our refurbished hotel. We look forward to seeing you again soon next time your travels take you to the area. Sincerely Hotel Manager
When I plan my trips ,Business or Personal, I always plan / look forward to stop at the Best Western in Deming, NM. I sleep very well, able to wash when I need to, and now there is hot food next door.
Dear Guest, Thanks for writing the great feedback from your recent stay. We are delighted to hear that you had an amazing time during your business and personal trip at our hotel. We look forward in welcoming you back soon! Sincerely Hotel Manager
This seems to be our regular stop in Deming from Texas to Arizona and back. It is a perfect location between states and pet friendly. The staff is always very friendly and accommodating. Also a great view of the sunset over the little mountain out back. We will return.
Dear Guest, Thanks for your kind comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
very clean and well run motel/hotel. Good breakfast and no room problems. We are staying there again in January. Nice place to stop overnight. We found breakfast area very nice, good laundry facility,etc.
Dear Guest, I am so pleased that we exceeded your expectations here during your stay. Our team prides themselves on excellent guest service and accommodations. I am happy to hear that you were able to enjoy that. We anxiously await your next visit here with us. Sincerely, Hotel Manager
Great stop over, clean with comfortable beds. It was a good value. Easy off and on the interstate. Friendly staff. Nice breakfast to get an early start and on your way. Pet friendly with a great pet area.
Dear Guest, Thank you for staying with us, we work hard to make our guests happy. We appreciate your feedback and are very happy you enjoyed your stay and our staff! Please come and stay with us again! Sincerely, Hotel Manager
We have stayed here previously and were very comfortable but the update has improved on that! Everything worked fine, our reservation was accurate, beds were comfortable and breakfast areaa was enlarged and clean, and the food was very good. We were greeted with smiles by all staff.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
We found this hotel by chance late at night while we were traveling cross country from Tucson to Maine. Staff is very friendly. The rooms are clean. Breakfast offerings are fairly standard from basic muffins and pastries to eggs, hot cereal and waffles. The only drawback would be the proximity to the railroad tracks and the noise from that- had we left the heat/ac unit on with the fan the noise would have been muffled and less interuptive to the sleep but the hotel staff has no control over the train schedule. This hotel pet friendly and has a nice pet exercise area.
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit, especially our excellent service and your spotless room. We hope to welcome you back soon at the Best Western Deming Southwest Inn. Sincerely, Hotel Manager
At first blush it looked like any other roadside motel. The quality of the room and cleanliness of the buildings and moved it way up the enjoyment scale. The breakfast was good with hot choices and a cute nook to enjoy it in.
Dear Guest, Thank you for your stay at the Best Western Deming Southwest Inn Hotel, and for sharing your wonderful experience online. We are delighted to know you were overwhelmed not only with our quality of the room and convenient location but also with the value we offer. Thanks for choosing to stay with us again, and we look forward to seeing you on your next visit. Sincerely, Hotel Manager
We have been staying here since the early 1990's and have always been satisfied with the cleanest and comfort of the rooms. Breakfast is always great along with good selection. While driving a long distance from home to Deming we look forward to our night of good rest. Recommend to anyone traveling through Deming.
We have stayed at this property several times. It is not your typical Best Western in that it was obviously an older motor inn that has been remodeled. I like that you park right outside your room. The staff has always been wonderful. There is a longer walk to breakfast but that shouldn't be a problem for most.
The staff was really helpful with info surrounding the area. It was a very nice stay and the room was just great. It was also very clean outside. And other guests were very friendly, which always makes your stay even better. Very nice stay.
Dear Guest, Thanks for staying with us. I'm very glad that our hotel impressed you. I'm extremely happy that you had such a pleasant stay.We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager
Staff was friendly and helpful. Room was clean and everything in working order, and over scented cleaning products were not used. Exterior room entrances. Exterior was welcoming and inviting. I would stay here again.
Dear Guest, I'm glad you had nice experience with us, and I sincerely thank you for your positive comments.I'm very Happy that our hotel impressed you.We take real pride in this hotel and in serving guests like you. We look forward to having you with us again soon. Sincerely, Hotel Manager
The room we had was clean and comfortable. This is not a Best Western Plus, but as we like staying at BW's, we know some are similar to Hampton's and others are similar to Red Roof Inn's. This one is more like the older type Best Western's with the room access from the outside, however, the plus of that is that you can park your car right in front of the room. Check in was smooth, flawless and friendly. Breakfast was the typical no frills breakfast. Just your basic scrambled eggs, sausage, juice, etc. We were passing through and needed a place to stop for the night, and this BW did not disappoint us. We got a good night's sleep and enough of a breakfast to tide us over until late afternoon. (We are not big breakfast eaters.)
Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let all of the staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Regards, Hotel Manager
I would have rated this hotel better had it not been for the smelly room that smelled like pungent coffee and maple. The nightstand had trash behind it (empty deodorant stick, candy, candy wrapper, dirt). Sheet had blood stain on it. I actually got into the room and settled...went to draw the blind and entire blind fell off the window. Had to be moved to another room...the room that smelled.
Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager
Deming New Mexico has a hotel owner who understands how to surprise a road weary traveler. The lady who owns and manages this hotel is building an I-10 must 'stop and rest' business. She is dedicated to never rest until her establishment offers the cleanest, most comfortable and friendly hotel. The best sleep and the most complete breakfast plus an owner whose smile shows appreciation for your visit.
Hello Mr.Edward, Dear Valued Guest, Thank you for choosing the Best Western,Deming and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and Staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.
Highly recommend this Best Western if in the area. Quality property and comfortable room made stay very nice. Good value with a good breakfast included. Would stay again. Was able to book online and Pet friendly made it a wonderful experience.
Hello Esteemed Guest, Thanks for the stay at the Best Western Deming and the appreciation. That makes us run that extra mile. We shall try to better your experience next time. Look forward to see you back soon, Sincerely, Hotel Manager.
One-night stay on our way to Arizona. This place was a hit all around. Comfortable bed. Great shower. Very efficient cooler. Pull out sofa sleeper have us a nice place to sit and unwind. Friendly, professional staff. They even had a gluten-free option for the to-go breakfast bags, since we had to be on the road early. These came with a bottle of water, 2 snack bars, and a piece of your choice of fruit. You could also grab a yogurt as well as coffee or tea.
Dear Guest, Thank you for taking the time to write such a nice review of your recent stay in our hotel. We love what we do and I am so happy that our guests see it! We look forward to your next visit! Sincerely Hotel Manager
Just of the highway this gem is a quiet one story motel that has been renovated recently. Helpful staff . Will come back here anytime we are in the area. Just remember that it's a small place so book early in the afternoon.
Dear Guest, Thank you very much for such a great review! We work very hard to make everyone feel welcome. I'm happy to see that you found us gem and very quiet . I hope you will have the opportunity to stay with us frequently in the coming months and years. Sincerely Hotel Manager
We loved our night here, wish it had been longer, the bathroom has beautiful vanity area, plus a sink and more vanity area in the toilet area, this is very rare for a motel, immaculate rooms. A Denny`s 5mns away, mexican border 35 mns
Dear Guest, Appreciate your comments. We take pride in this hotel and its amenities.Sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you.We look forward to having you with us again soon. Sincerely, Hotel Manager
The reason I happened to stay here because the property in Benson, AZ is no longer a Best Western. It was my favorite and not sure why it's no longer a best western. It was much superior in class and service than the Deming location which left me disappointed. This motel is of bygone era, and is somewhat renovated. The guestrooms are detached and little bit drive from the office with outdoor entrance which doesn't provide sense of security. I didn't had any pet but seemed liked they gave a pet room as there was dog urine odor which kept bothering me. I went to use the pool but the water was Very cold. Moreover I was surprised to see that it was in State of Neglect with other inhabitants in it such as water-bugs, amphibians, Algae, tons of pine needles. The poor water quality made the pool unusable. The commode wasn't properly sanitized or cleaned well. It had urine stains and hairs. Next morning - Woke up with a sore back, The mattress was not comfortable and I suspect to be older. Overall- Not a Satisfactory stay. It's not worth $100 and it's evident that its way high for the quality that is rendered. The price needs to be around $55 - $65 range. No more than that. It appears that best western brand is in correction mode with many properties being eliminated - Benson, Wilcox, Lordsburg, Carlsbad and some locations where I had stayed but are no longer Best Western. With the inferior quality, I wouldn't be surprised if Deming location is on verge of elimination. The experience I had, and the changes I am seeing with this brand, prompts me to consider other chain for future stays on my travel. Next time in the area - I will use other hotel on the other end of town as there are several options with different price options
The staff was friendly and helpful. The room was large and comfortable, and a great value for the price. We actually had a sofa and there was a second sink outside the bathroom -- convenient for 2 people getting ready. Breakfast was also included. If we're ever in Deming again, we'll definitely stay here!
Dear Guest, Thanks for staying with us. I'm Happy that our hotel impressed you. We believe we provide a great combination of comfort, convenience, amenities and value. When you're in the area again, I hope you will make us your first choice. Thank you. Sincerely, Hotel Manager
Monica was a can't do attitude during check-in. Only after receiving information about being a Diamond member did her attitude change. Monica kept saying she could not help me during check-in and that it was company policy.
Dear Guest, Thank you for the review. I'm sorry we failed to meet your expectations.I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. we'll work to provide a more consistent experience in the future.we look forward to having you back with us again soon. Sincerely, Hotel Manager
Great staff,very welcoming and clean rooms.Breakfast in the morning was very good. Lots of choices.Any one travelling to deming newmexico i highly recommend.Big parking lot and a convinient entry&exit.Mostly all the places i had to ask for extra amenities this time i didn't had to.Great! I will stay here again.
Dear Valued Guest, Thanks for staying at the Best Western Deming Southwest and expressing your satisfaction through the review. Your review is very much encouraging and motivating for all the hotel staff. We continuously make efforts in upgrading our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager.
Great service, great staffers and receptionist excellent. I would recommend this facility to anyone traveling through too and from any area's in this part of our USA the people are just very courteous. Thank you for your wonderful hospitality.
Dear Guest, Thank you for staying at the Best Western Deming and for the nice review appreciating the hotel staff and hospitality. We are overwhelmed to see that you liked the stay and also enjoyed the amenities. You are one of our privileged guests and we are proud to serve you. We look forward to see you again at the earliest. Regards, Hotel Manager.
I got to this hotel late... but was greeted quickly, checked into a really nice room & had a healthy breakfast in the morning. I was driving a U-Haul & there was ample parking. I felt safe... as a female traveling alone. Very nice overall
Dear Valued Guest, Thanks for your stay at the Best Western Deming Hotel. It is exciting to note that our staff did a great job of offering the best hospitality during your stay. Glad to note that the room and the breakfast appealed you and we are proud of having you as our valuable guest. Its definitely our privilege. Hope you see you back soon, Best Regards, Hotel Manager.
Welcoming and friendly late night staff, good breakfast with large choice of fruit and other breakfast items, clean. Convenient exit and close to the freeway. We were pulling a trailer and there was plenty of parking near our room for this also.
Dear Valued Guest, Thank you for choosing the Best Western Deming and appreciating the hotel. It's nice to hear that you liked the rooms, breakfast and Staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.
Last minute place while traveling, NO REGRETS! Very clean, quiet, and comfy with friendly staff to accommodate us. Only problem at all was lack of seating for breakfast! Loved the fact of parking in front of room and two sink areas!
Dear Guest, Thank you for taking the time to share your experience. We are so glad to hear that you were impressed with our Very clean, quiet, and comfy with accommodating staff and that you enjoyed your stay at our hotel.. We look forward to welcoming you back again for another visit. Sincerely Hotel Manager
we love to stay nice&clean breakfast area and also breakfast is verry good room is very nice and bed is very comfortable employees very friendly,helpful hopefully in futures i'm visiting i like to stay with you thanks for everythink
Dear Guest, Thank you so much for taking the time to review the Best Western Deming Southwest Inn. We are happy to hear you had a great stay with us. I am glad you like our breakfast, Nice room, comfortable bed and friendly staff.. We look forward to seeing you again very soon. Sincerely Hotel Manager
This was a great hotel. The room was spacious and felt like a home away from home. Would certainly stay again in the future. It was very much worth a little extra time driving across the country to stay in Deming instead of Las Cruces
This is an old fashioned motel with exterior entrances to each room. One story, so no one above you. Freshly remodeled rooms - EXCEPT - the most important part of a remodel...... no new mattresses. The bed was pretty darn hard!! Front desk staff was really exceptional. Breakfast was very nice - egg patties, sausage patties, breakfast potatoes, bacon plus in the little mini fridge a little container of green chilis! So delicious over the eggs. Very special and unique for this part of the country. I think my room was 65 dollars so I do feel that this is a very good value. It will be 5 stars when they get new mattresses. It's also a little hard to get to from the exit, kind of confusing the way the roads intersect.
Dear Guest, Thanks for your comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Manager
The staff are extremely pleasant & friendly. Rooms are clean & roomy. Beds were Awesome to me. Great service & price is worth it. Would definitely stay again. Right of I10. Very convenient as well for what we needed.
Dear Guest, Thanks for your kind comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
When I called for availability, the front desk was very friendly and helpful. Arrived after dark to find a well lit and large parking area for my large truck. Check in was fast and friendly again. As I entered my room, I was pleasantly surprised to see a very clean and spacious area. The bathroom was also very clean and well stocked with the softest towels. Breakfast is simple, yet enough choices. A quaint eating area with a business center that I found convenient for catching up on paperwork. Check out was fast, reasonably priced and ended with smiles. Ok, this is the most important part. After I went back to my room to gather my belongings, I just had to call back to the front desk to tell them how great my short stay was.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
The service given at this Best Western was great. The room was very comfortable and well set-up. Very comfortable bed and the price was excellent! Really good breakfast. Altogether a really great place to stay.
Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
We have stayed at this location for probably 15 years every year when we travel to Texas we stay on our way up and on our way back. Always treated great. They allow pets and have smoking and non-smoking rooms. They have a pet area. Shopping and dining close by.
After a long drive from San Diego in the summer heat, we decided it was time to rest for the night and arrived at this hotel, right around midnight (local time). I think it is by far one of the BEST Best Western Motels I have ever visited. The room was VERY CLEAN, beds were super comfortable and we got a very relaxing sleep. So much, that we missed the free breakfast in the lobby. The night attendant was super friendly and helpful, I'm sorry I didn't ask her name. Since the motel is right in the outskirts of town, close (but not too much) to IH-10, it's really quiet. Overall it's a great place to stay if you're in the need of a relaxing night sleep. I'll make sure to return next time I'm in Deming, NM.
Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you're in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager
The location is very convenient just off the 10 East Bound exit 81. They advertised new rooms and have to admit usually those types of claims still leave something lacking. This did NOT disappoint. All bedding and appointments were In True BW form. Honestly I have stayed in rooms at twice the price and not as nice. Hot breakfast. Kudos to the housekeeping team. If a room is not clean no amount of decorations or decor will look and feel nice.
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I'm very happy that you had such a pleasant stay. Sincerely, Hotel Manager
This is one of our fav places to stay. The staff are always friendly and efficient...the bed very comfortable...everything is always clean and in working order...and although we didn't stay for breakfast this time, in the past the breakfast has been good. Would recommend this place to anyone.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
This is a good hotel for families with lil ones. The hotel is all ground floor rooms, they have Disney Junior on the tv and the pool that is open 6am-10pm. I would definitely stay here again if traveling thru the area.
Dear Guest, Thanks for staying with us. I'm very glad that our well-located hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager
This Best Western Hotel in Deming, New Mexico is an excellent hotel. The staff is extremely courteous, helpful and professional. I highly recommend this hotel for anyone needing to stay over-night in the Deming area.
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
WiFi signal very low, made my lab top run very slow and crashing. Hairs inside the bed, we carry our own blankets and pillows so slept on top of the bed covers. Lots of pine needles in the pool from pine trees, water was clean though.
Dear Valued Guest, Thanks for your stay at the Best Western Deming and the comments. I'm sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we'll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
Last stop before Vegas....Start with positives, the rooms are beautiful spacious, ref. clean just upgrade. Check in and staff are friendly and helpful. good breakfast, exterior is dated, but you forget that after you see the room's. The 'bad news' is it is almost impossible to find; navigation keeps you going around in circles, the address is not right, limited signage hwy or streets . We have stayed here before, and will again as ' halfway between San Antonio & Vegas' where we live. BW's elimination of brand representation in Lordsburg and Benson AZ will require we use Dillon location more in the future if we want BW....which we like. felt price a bit high for a small town with limited services.
Dear Guest, I'm Happy you had nice experience with us, and I sincerely thank you for your comments. We look forward to having you with us again soon. Sincerely, Hotel Manager
We've stayed in this motel several times and have always found it a pleasant experience. I would recommend it highly. The owner has done a lot of remodeling since our last stay a year ago and the staff said more was being planed.
Dear Valued Guest, It is really nice to note that that you liked the stay and services at the Best Western Deming during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
Really some of the nicest people in the Best Western chain. Have stayed at this location several times before. It is even nicer since the upgrade to all of the rooms. Design and quality of rooms frinishings is fantastic the bedding and mattress are incredibly comfortable. Luna Rosa winery tasting room is just five minutes down the frontage road. Really great local wines from delightful people. Don't scoff about southwest wines. This is high desert plateau wine; 4000 ft grass lands just like Calaveras county in CA. Nice local restaurants. Great continental breakfast.
Dear Guest, Thanks for your kind words. We believe we provide a great combination of value, amenities and service. We go out of our way to make the guest experience as great as possible. We'll take to heart your comments about the towels. I hope we will have the pleasure of serving you again very soon. Sincerely, Hotel Manager
We stay here every time we travel back home from CA. We have seen upgrades and added features. This hotel is very acceptable. Breakfast is good with several choices. Staff is pleasant. Really like how easy it is to access from the highway. We did not use the swimming pool but it looked clean.
Dear Guest, Thank you so much for your kind words and for being frequent guests. We enjoy getting to know our guests and conversing with you every time you're here. I'm pleased you also refer others to our hotel. We stay busy because of great referrals from repeat guests like you. And we'll always be here for you when you need us. Sincerely, Hotel Manager
nice people & clean room w/comfortable BED.Enjoyed the stay parked in front of my room made it super easy with luggage and had a great looking and clean pool! would recommend this hotel to anyone who wants to have a nice stay.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
This motel always provides excellent service. The exterior is attractive. The recently renovated rooms are beautiful and well maintained . You can park outside your door so there are no stairs to deal with. Breakfast is excellent with a wide variety of offerings for any tastes.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
This updated quintessential motel reminded my husband and I of traveling with our parents across the country. Parked right in front of our room. No upstairs noise as it is a one story. We were even delighted to get a lightening show without the rain. My 13 & 14 year old teenagers loved the pool and how clean and modern the rooms were. It even has two different sink areas so that two people can get ready. Waitstaff were friendly and had a wonderful breakfast.
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Really well decorated, spacious rooms with fast wi-fi. Breakfast had sausage and bacon and green chile for the eggs! Highly recommend staying there as it is also quieter than some of the other hotels and you park right in front of your room.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
Health and nourishment should be important in everyone life.this should invoke your sleep and eating and your surroundings,Best Western made it happen.Our stay were peaceful and the breakfast had natural food that give you energy .BestWestern take pride in making sure they customers are satisfied while they visit.
Wonderful place to stay. Over the years we drive from San Diego to Fla and Deming has been a sweet little town to stay and explore. We found the Deming BW has been the place to stay. Much to our surprise was the beautiful decor upgrade and the increased attention paid to the grounds with flowers growing everywhere. Staff were friendly and did extras to make sure our stay was comfortable. Breakfast good and hot with lots of choices.
Dear Guest, Thanks for your comments. I'm glad you had a very good experience with us. Nothing is more important than the guest experience, and I'm very pleased we satisfied you so thoroughly. We look forward to serving you again soon. Sincerely, Hotel Manager
This is another review after several stays here. We've never had a bad room. Always clean room, clean grounds. Updated old time motel with parking at the door, which I love. As I mentioned in previous reviews lots of parking if you are towing. Comfortable bed and bathroom. Never ate breakfast there and used cell provider for internet.
Dear Valued Guest, It is really nice to note that that you liked the stay and services at the Best Western Deming during your recent visit. Nice that you liked the hospitality and appreciating it. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcome you again soon!!! Regards, Hotel Manager.
Very nice remodeled motel with great décor and comfortable beds. Quiet also, even though it's just off Interstate 10 and is close to the main train line. Rooms are spacious, there's an outdoor pool which is shaded during the afternoon in the heat of the day. The usual BW breakfast items, served with attention to detail. I'm a Diamond level member of BW Rewards, and stay in many properties during the year: this is a good one.
Dear Valued Guest, Greetings from Best Western Deming. It is really nice to note that that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
We have stayed here many times and the quality and comfort is excellent. A lot of work crews stay here so it must be good. Beds are so comfortable. The staff is very friendly and helpful. Breakfast is good and well maintained.Highly recommend.
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
I based my hotel choice for this trip on loyalty basis with Best Western. First, the location is superb as it is literally just off of I-10. Second, the property managers clearly take pride in the manner in which guests are received. Third, it appears that the rooms have been recently redecorated. The rooms were spacious to begin with, and with the renovations that have been completed, this location has surpassed any expectation that I had upon my initial booking. Finally, this location had a very nice pool for the family. I noted that it was attended to readily during my stay. While I am not readily accustomed to giving out best recommendations, the value and appointments make this property a great choice of you have accommodation needs while in the Deming area.
Dear Guest, I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager
Arrived very late to friendly young woman behind the counter. Room was comfortable, spacious, quiet and clean. Everything worked in the room well. Breakfast looked well stocked, with hot foods included. I highly recommend this Best Western.
This is a pretty typical best Western. It is convenient to the freeway and not far from some good restaurants. The thing that really set this property a part for us was the outstanding service and friendliness of the front desk staff. The desk host who checked us in went out of her way to make sure that we had several dining options and that all of her questions were answered and needs met.
Dear Valued Guest, Greetings from the Best Western Deming. It is really nice to note that that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating the front desk staff. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
Stayed unexpectedly after a camping trip gone wrong. I was pleasantly surprised of the new accommodations and super friendly staff at check in. The room was great; two comfy queen beds and plenty of space. You can tell this was an old school motel that has been redesigned. Love it because of that unique motel feel that you don't see anymore with new amenities. My only complaint was at this time (June 2017) the pool was dirty and out of order, yet there were no signs and the gate was not locked. Other than that one disappointment, everything else was great. Breakfast was good and the same kind of things that you would find at any good BW location. Would definitely stay again and hopefully pool is working next time we are in town.
Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We'll be here for you when you need us again. Sincerely, Hotel Manager
This is a nice hotel in a good location it was very clean and very new. The staff was extremely friendly and helpful. The room was wall appointed and quite spacious. The parking area was large and easily accessible.
Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
This is a very attractive motel with excellent service, easily reached from highway. The room was the nicest of the ones I've stayed in over the last week, even compared to other Best Western I stayed in. The only down sides for me was not being a good location for distance walking and the wifi did not function well I would stay here again.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
Everything in the room including carpet, drapes, furniture, bed all looked brand new! They must have renovated recently. The room and the bathroom were both spotless. If we are in the area we would definitely stay there again!
Dear Guest, I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager
This is an older style motel but generally well kept up. The bathrooms have been remodeled and done so very well. It impressed me. It is apparent the owners take pride in the motel and have made a respectable effort to make the outside attractive. Personnel were professionally dressed, much more so than many other BW motels. The building is well insulated as a wind/rain/ thunderstorm blew over at about 8 PM and I would have not known it if I had not had to go to the car to get an item.
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback about our improving hotel. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager
Don't let the motor inn appearance fool you. This is an older motor inn, that's been nicely renovated. The staff is very friendly and the rooms will surprise you when see them. The place was very quiet the night I was there, and I got a great nights sleep.
Dear Valued Guest, Thank you for choosing the Best Western Deming. It is nice to know that you enjoyed the room and amenities. We are looking to improve our overall services still better. Definitely we are improving a lot and we look forward for your next stay so that you can experience it. Regards Hotel Manager.
Our forth trip since September 2016. Last visit May 2017. The remodeled rooms are spacious and clean. The breakfast is pretty good as well. I was told it is next to be remodeled. Great deal. Veteran discount.
Dear Valued Guest, It is really nice to note that that you liked the stay and services at our hotel during your recent visit. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. It's a matter of pride to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
Love this place Second time have stayed here. Quiet, clean, and convienent. Love the quanitness of the Hotel, open your door and it's like a park. It is a onne story building, kinda of like the old fashion motels but much icer. You park right in front of you room.
Dear Valued Guest, Greetings from the Best Western Deming. Thanks for staying with us and the review. Nice to note that you liked the front desk service and enjoyed the stay. It is really a matter of pride for our hotel and staff.Its our privilege to have guests like you. Hope that you will refer to other people who visit this area. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager.
This is an older hotel. It is only one story built around a central landscape. The clerks were very friendly and helpful. The room was large, plenty of towels, and a very good room darkening shade. It was not noisy even though there was a work crew there and some bikers. it is also easy to get to downtown from the hotel and to get to the local restaurants. While the breakfast area is small the selection of food is above average and the coffee is great. Highly recommend this hotel for a stay in Deming.
Dear Esteemed Guest, Greetings from the Best Western Deming. Thanks for your stay and appreciating our service. It is indeed a privilege to serve guests like you. We are glad that you liked the cleanliness and hospitality. Your good words shall encourage us to serve our guests still better. We are privileged to have guests like you. Thanks again for your kind feedback. Sincerely, Hotel Manager.
Overall experience was good.. Just wouldn't mind having better options on pillows they all seem the same when it comes to firm/soft.. Overall the hotel is nice.. I wouldn't mind if all the best western hotels update with a gym
Dear Guest, Thanks for valuable feedback.Your kind words are much appreciated. I'm so pleased that you found us to be the right place to stay and that we met your needs.I'm happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager
My family and I read all the positive reviews prior to staying here and we were also pleased with the pictures online. I have to say we are very unsatisfied with the whole stay. I do want to give recognition to the front desk agent who checked us in(her name started with a J). Thank you for the welcome and for the fast check in and also for supplying us with toilet paper and Kleenex since our room did not have any when we checked in. We had a hard time sleeping as the room was hot and we had thermostat set at 70 and it still wouldn't cool down. We woke up to get ready to find blood on our shower curtain and blood on the shower wall. Gross!! We thought we would let ask the front desk to have housekeeping change it but when we went down for the breakfast no one was at the desk. 5 minutes later I assume she was front desk who did not have proper front desk attire(wearing scrub top and bottoms) came in and did not even acknowledge my family and I. What was more shocking is a man with a pony tail(who looked like he just rolled out of bed) and had his shirt un buttoned and his chest was exposed was wearing a name tag on, so I assume it's the maintenance man. Wow!!! He was getting coffee then worked himself down to the waffle machine to serve himself. I had to move around him but could not get far away from the foul smell of him. Then he proceeded to go up to the front desk girl and have conversations about how her boyfriend(front desk clerk) made her mad and he was intoxicated(the language being used at the front desk was not appropriate in front of me and my children). Is this how they are normally and management allows it? It's pretty sad as myself who works in the hotel industry to see hotels like this give Best Western a bad reputation. I hope the owner/GM takes this criticism seriously to improve these issues. I know this hotel is under new management and you can see the renovations he has tried to implement but it does not matter when you have staff like this working for you who don't take pride or maybe management does not care.
Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager
Room was very clean and nicely furnished. Staff very friendly and helpful. If in the area we would stay here again. Breakfast was nicely done plenty of food. We had a great time in the area. Some nice state parks.
Dear Valued Guest, Thank you for choosing the Best Western Deming and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness,Staff service and breakfast. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.
We always love staying at the Best Western in Deming, New Mexico because it is wonderful. The beds are comfortable & it is very clean. The breakfast has most everything you might want to start your day. Tastes good too. All the employees are helpful, professional & kind.
Dear Valued Guest, Greetings from the Best Western Deming. Thanks for staying with us and the review. Nice to note that you liked the service and enjoyed the stay. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager.
Wonderful hotel. Friendly staff, goes out of there way to accommodate everyone. Always made sure everything was perfect. We will stay here again, and would recommend this hotel to everyone traveling through deming nm
Dear Guest, Thanks for your kind words about our wonderful and friendly hotel. We take real pride in providing the best possible guest experience. I am glad that you will recommend us to other and will happy to server you again. Sincerely, Hotel Manager
This is a great place to stay, friendly staff and really nice rooms. The bed was very comfortable and the room was very quiet. The breakfast was very good also and the young lady kept it well stocked and clean. Great stop.
Dear Guest, Thank you so much for your kind words. I'm so pleased that you like our great place to stay, friendly staff and really nice rooms. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Stayed overnight while driving across New Mexico. Room was attractive, clean, confortable, and odor free. Staff was friendly and helpful. Breakfast was good, and I have to say the staff that worked to keep the breakfast items fresh and available worked very hard and kept a good attitude while doing so.
Dear Guest, I'm so pleased you enjoyed your stay. I'm very pleased we were able to make your stay especially pleasant with our great service. Housekeeping and Front desk staff was appreciated for their great work. We look forward to serving you again soon. Nothing is more important to us than providing the best possible guest experience to every guest. Sincerely, Hotel Manager
Super Friendly Staff, Clean and Comfortable Rooms. Pool seasonal, laundry facilities, All ground floor rooms and very attractive property. New decor in all the rooms. New owners are planning for enlarging breakfast & lobby area
Dear Guest, Thanks for noticing the many improvements we've made to our hotel. Nothing is more important to us than the guest experience, and we've made many changes to make every stay better than ever before. I'm glad you liked Super Friendly Staff, Clean and Comfortable Rooms.. We look forward to seeing you again the next time you're in the town. Sincerely, Hotel Manager
Met all my expectations for a modern/updated Best Western. Great value for the money with extras like microwave, minifridge, free wifi, and hot breakfast. Traveling solo so appreciated the feeling of safety.
Dear Valued Guest, Greetings from the Best Western, Deming. We are glad to know that you liked the location, breakfast and for appreciating them. Nice to note that you liked the hospitality and appreciating everything. For us customer satisfaction is the best reward for whatever we offer. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
A nice, clean,quiet and small motel on the outskirts of Deming. Good value for the money. It had the feel of a nice "Mom &Pop" business without some of the amenities of a large BW. The ideal place to stay for an overnight stop.
Dear Valued Guest, Thanks for staying at the Best Western Deming and your positive review. We are proud of having guests like you. You can always be assured of a nice stay with us. Glad to note that you liked the breakfast and the local activities. We look forward to having you with us again. Sincerely, Hotel Manager.
It was a last minute reservation and it was great. Room was fresh and clean and new. Everything was in working order and the bed was comfortable.It was a great surprise at the end of a long day or=f travel.
Dear Valued Guest, Thank you for choosing the Best Western Deming and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and Staff service. We are delighted with your experience. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.
This is a nice clean and comfortable Inn for our trip passing through to Albuquerque. The rooms were very nice and the beds were comfortable what else can you ask for in a Inn. It is a motel style Inn with a pool but it was still to cold when we stayed and it was quiet. I will definitely being staying here again next time we pass through.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
I'm not a big reviewer but felt like this hotel absolutely deserved one. I stayed here about 3 weeks ago when traveling from Texas to California, then traveled back through deming 2 days ago and stayed at the days inn and what an absolutely disaster that was. I should've went with my instinct and stayed here at the best western. Let me tell you why this place is awesome. Upon check in after a very long drive I was greeted by two very friendly ladies one behind the counter named DiDi (not sure how to spell it) and another employee named Brittany. They made me feel welcomed right away. Asked me if I had a preference on a particular room since I was traveling by myself and she wanted to make sure I felt safe and comfortable. She then proceeded to say how sorry she was that they didn't have any treats for my dog, which I thought was sweet that she even thought about my dog. When I walked into the room it was very clean and welcoming. Also there was a nice handwritten note as well. Loved the fact that I could also park my car right outside the room. Another great thing is there were a bunch of cameras on the buildings which also made me feel safe. Thank you so much great customer service. If I ever travel back through Deming again this will be where I stay.
Dear Guest, Thanks for your kind comments. I'm so pleased that you find good value in our quiet hotel. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
Older motel. Rooms were very clean, bed was excellent, reception was friendly. Bkfst was the usual for hot brkfast &OK. A coupon made the motel a good value. Ok for passing through. The area is somewhat remote & just adjacent to the I10.
Manager was very efficient and helpful during check in. Rate was good. Pet friendly room was clean and well maintained. Very modern furnishings, although a little dark for my taste; probably appreciated on a hot summer day! Carpet clean and unstained. Did not hear other guests, and freeway and train noise was minimal. Whole property seemed well cared for and clean. Breakfast was better than most with good choices. Pool is closed this time of year.
I am a member of the Best Western Rewards Club and consider this hotel to be one of the Best ones I stay at. I highly recommend this Hotel to anyone traveling thru the Deming New Mexico area. it is very affordable and offers the best quality service for your money.
Not too many choices of hotels in deming New Mexico but so glad we stayed at the best western. Were not too sure what the rooms looked like since the outside didn't look so great. We so surprised by how amazing the rooms were. Best western is doing a great job fixing up older hotels. The rooms were so clean and fancy looking. The front desk was very nice and let us look at room before checking in. Close to luna rosa winery.
Right off the I-10, although a little convoluted to get to the property from the highway. The property is a little isolated and not much around the area. You need to drive to restaurants. If you're just passing through and are not expecting any night life, this is the place for you.
Fited sheets did not fit and woke us up. The room was not as clean as all the other BW facilities. Road trips are hard enough and should not be more difficult because of incomplete painting and repair. We were very tired and hardly slept a wink. Breakfast was not up to par compared to all other BW's we stayed at. We akways try to find BW facilities on our trips, but this one , we will never go back to. Could not even get flat sheets to make our own beds. Breakfast was dry and we did not like egg mix on bagels.
I found this to be a very nice motel. The employees I encountered were friendly and the front desk was very helpful in helping me with a few things. The breakfast is the usual fare. My room was very clean and the double vanity was something I rarely see. The motel is located at one end of town, but it is a very short way to most restaurants. In fact, I ended up walking. All in all, this is definitely a cut above most budget motels.
We arrived late, the room was clean and tidy and they even have a little area for the dogs to potty. Small town not much around but perfect for our one night stay on the way home. Best Western always welcome our 2 large dogs
This Best Western is one of the best we've ever stayed in. The employees are very customer service oriented and friendly. The property is clean and well kept inside and out. We had (what we thought was) a problem with our ac and the front desk person and 2-3 maintenance men came to make sure it was working correctly - it was, we weren't! They cleaned the filter and did everything possible to ensure it was working well. If you need to stop/stay in Deming - stay here! Can't be beat for the price!!
While returning home to Trinchera, Co needed a night sleep. BW in Deming was a comfortable, well maintained hotel in west end of Deming. Staff were friendly and helpful. Breakfast was adequate even though the eggs ran out prior to breakfast time ended.
This was a very pleasing stay. After being on the road all day it was nice to be able to relax in a comfortable bed. Room was clean and quiet. WiFi worked great with good speed. Staff was very friendly upon arrival and departure. Will definitely stay here again.
We were travelling with pets and this location is pet friendly. There is a small, but nice grassy area to walk the dog. The motel could do a better job of disposing of the trash in the dog walking area however as the trash can was overflowing. All rooms have an exterior entrance, which is great for walking the dog. Our room was clean and roomy. Staff was friendly. We left early and did not have breakfast at the hotel. We have stayed here before and will do so next time we travel through Deming.
Needed a place to stay at a half way point from Texas to California and this town happened to be it. This place is located all the way at the end of town which became not convention to find food at night also made me feel unsafe when I saw that a few people were fixing/renovating rooms at night when i stepped out of my room.
Great motel. Very clean and updated. Full hot breakfast and very nice staff. The new owner is ordering many more king beds (we are in a double queen room). The motel has excellent smart TVs with direct TV service and HBO. Bathroom has two sinks and counter areas and good shower heads. We are very content.
This is the second stay at this motel and everything was great. The staff is awesome and the rooms are large and clean. I'ts a halfway stop from California to Texas and serves the provides a nice quiet night's sleep. The coffee and breakfast is excellent also.
Dear Valued Guest, Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank You!
I was on the road for 10 hours out of San Diego and was just looking for a place to sleep. Best Western was one of the first places off the highway. I was a little concerned at first when it looked like many rooms were being renovated and it was being done at night. There was no problem and all was quiet.
Not too much to talk about, the breakfast was ok and the staff looked a little bored. The overall experience was a normal Best Western environment. Not overly impressed but was still not the worst I've stayed at.
This is a excellent hotel for overnight stay. All the rooms are with 2 vanities. I will surely stay here again. This is a ground floor property. You park right in front of your room. the front desk staff is very professional and very helpful. Breakfast is great.
We were traveling from California to Texas over Labor Day weekend, and had very little to choose from in the way of accommodations, due to the holiday. According to Best Western reservations, the only place for miles around that had a room available was this one. Worried about the quality we would lfind because they still had rooms available when others did not, we booked the reservation. What a surprise! The place is spotless, the staff is super friendly, and there are a lot of things you don't expect for this budget price. The front desk provided fruit-infused cold water for arriving guests, there is a nice dog area, the pool is spotless and well fenced in so you don't worry about your kids. There are a couple of shady seating areas, and what I especially appreciated is that this single-story motel (park right in front of your door) is spread out over quite a large piece of property, meaning there is room to actually take a walk on the premises after you've been crunched up in the car all day. All in all, a most pleasant experience. We will definitely come here again. We drive back-and-forth Texas to California more than we want to, and this is a great resting place.
We enjoyed our stay here because everyone was very helpful & pleasant. The room was easy to keep at the temperature we desired & the bed was extremely comfortable. The breakfast was good & the food tasteful.
The Best Western seemed a better choice than the Quality Inn, where I had checked in. The woman at the desk was very accommodating and I took the last room on one side, the side where pets are welcome. She gave me a low rate and waived the pet fee. Couldn't have been nicer. Said I would have the new tile in the bathroom. I did get the new tile and I think new countertops as well. The room had two queen beds, no room above since it's a one story facility. It seemed clean. Yes, I would hear the freeway but I expect that on road trips like this. I don't usually mind. What I do mind, though, is the guys working a few doors down putting in the aforementioned new tile, etc...It was 6 o'clock on a friday evening and I wanted not to hear the wet saw cutting tiles, the guys yelling out at each other, etc...I complained to the nice desk attendant and she said she would do what she could but it was her boss out there. Great. I got no satisfaction, not then or later. I have no idea how long they continued to work, finally falling asleep around nine. They did stop cutting the tiles, they did not stop yelling out, etc...This despite the fact that I complained three times. I could have spoken with them myself, perhaps greased the wheels with a six pack, but i would have had to get up, go out, and deal. And i was too tired. It does make me angry when people take my money for a room and then act as if I don't matter at all and they have no obligation to me even though they have accepted my money. Am I unreasonable to expect work to stop in the evening when guests are there? If a hotel owner does not put his guests first, even in a small town like Deming, New Mexico, why is he even in the hotel business? Just to take my money and flip me the bird? I'd rather have the old tile and an accommodating hotel owner. I won't be back.
We were pleased with our one night stay! The Best Western breakfast had various choices; we appreciated the healthy ones. This location was very convenient to the interstate and easy access to our travels elsewhere...
Very nice, easy off/on to Interstate. Staff very pleasant and helpful. There were many motels in the area, but I prefer to stay at Best Western. Good value for the money. Would stay again when in the area.
We are repeat customers at this location. The staff is always friendly and most helpful with recommendations for Restaurants and other things in the area. On our most recent visit we met the owner of the property and understand why this is an excellent place to stay when you are on the road. The property has always been very clean and well kept. Best Western, should be proud of this property as one of the best in their chain.
This hotel is all ground floor and older but redone very well. The room was very big, and had a sink and large counter as well as a good size counter and sink in the bathroom which was also large. I would definitely stay here again and would recommend this hotel to others.
We travel between Arizona and Louisiana at least once a year, stopping overnight twice in each direction. For the past two years, we have scheduled our departures in each direction to allow us to stay at the Best Western Deming Southwest Inn, because we know from previous years that we will get a clean room, good breakfast, and excellent service (as well, of course, as easy access to the I-10). We should note also that there are any number of very good restaurants in downtown Deming.
My name is Mr Lopez We are building the new Deming New Mexico high school and this is the best hotel in Deming n.m. The management is excellent . The rooms are twice the size of holiday inn , days inn & la Quinta witch are all hotels I've stayed in . I live in El Paso and friends that come work from all over the state to build the new Deming high school so if you are from out of town this is the place to stay with out about pool is very clean the room are very clean. The breakfast. Is delicious
The desk clerk was helpful and friendly. She offered express checkout and gave us extra towels for the pool. The room smelled fresh and the A/C was very cold. I called to the office twice, once for more coffee (the in-room coffee is delicious!) and to set my wake-up call. The clerk delivered the coffee personally in just a couple minutes, and my wake-up call was on time. Never once did I feel like I was a pest, the staff are happy to help their guests. I will stay at Best Western wherever I can, because of them! Will definitely recommend!!
My husband and I were doing a retirement trip, we were so glad we chose this motel to stay in. The rooms were clean, comfortable and quiet. Amanda checked us in and she was so friendly, knowledgeable and professional. The breakfast was great. Erika and Lizeth checked us out, they were both so nice. I just wish all the motels we stayed in while on this trip were half this great!!
I arrived at 1am and walking into that room (when you open the door and hope for clean + good smell...) made me feel like I was crawling into an inviting nest. I slept past breakfast but the office mgr assured me I could still have coffee and fruit/ yogurt. I like the wide walkways and the drought-friendly landscape. They put effort into keeping the property clean. The pool is also very clean and inviting. The property is set off the highway, directly next to an exit, so very convenient for my travels. I also like the motel style. No stairs and you park directly in front of your room.
What an amazing place to stay! The rooms are clean and quiet and the beds are so comfortable. The staff is incredibly helpful and kind. The new owners are making it such a warm and inviting place to stay. Even though it is right off of the interstate it is so quiet. Also pet friendly and big truck parking. If you are travelling thru the area it is a must place to stay. Watch for the new best western sign out front. We will be back and are very excited for the re-model.
This is a great hotel! The amenities were super and the staff was quite knowledgeable of the area and very customer-service oriented! I will recommend this hotel to colleagues and family members for any of their future events in the area!
An incredible female working the front desk made all the difference. Clear English spoken, good communication skills and a beautiful heart of genuine hospitality. Pool was clean and neat, for the money YOU WILL NOT BE DISAPPOINTED with this hotel.
Excellent place to stay at a great price. The hotel was beautifully decorated and very comfortable. I would recommend this to any traveler who needs a good night sleep and a place to do it. The location is centrally located to various locations within the state of New Mexico and not far from the Arizona border. A great place to stop after a long day of driving.
This is a very nice Best Western in the "Middle of Nowhere". It is easy "On/Off of I-10. There is a Denny's, Pizza Hut, Taco Bell close by. Absolutely no traffic in town...a great place to stay the night.
We were going to try to make it home from Vernon, Texas the night we decided to stay in Deming, we first were going to stay in Las Cruces but the only Best Western there had no rooms so we traveled another 70 miles to stay in Deming. We called first to make sure there was rooms, and sure enough we hit pay dirt, booked the room and stayed.
First time I have stayed at this BW. Its sits on the opposite side of town from where I come in. Not a bad place. Older Motel but still clean and comfortable, Fridge didn't work but luckily nothing I put in there would spoil if it got hot. Let them know upon check out that it wasn't working and they offered me a discount. Since there wasn't really any foul to me other that getting ice, I opted out of getting the discount ( I know.. turn down money..crazy). But if it would have affected me I would have. I stayed at a competitors down the road where their water didn't work and they didn't have breakfast because of the water problem and they refused to give me a penny back. So offering was nice. I would definitely stay here again. No frills, not fancy, but a decent room at a decent price.
This motel is convenient to the interstate, has very nice amenities, is very clean, and has a friendly and helpful staff. The TV appeared to be new as did the bathroom fixtures. The bathroom included two separate spaces which we appreciated. Clean, quiet, with very reasonable rates - what more could you want? I would recommend this motel highly.
After staying in 10 hotels during a visit to Texas we stopped in Deming NM on our way back home. After driving for over 10 hours we decided to staying any where just to get some sleep. WOW did we hit the jackpot with this hotel. The rate was fair, room was fantastic. Clean, clean, clean. Update amenities in the room where very nice. We had 2 sinks. Beds very comfortable, free breakfast was above average. No road noise for the 1st time in weeks. Would stay here any time, in fact we already recommended it to friends.
Enjoyable, clean, friendly. Impressed with two sinks in room. Comfortable. Top marks. It is on the west side of the town. The open square is very well maintain. We would stay here again if we were coming through. The owner as made a great effort to make this an enjoyable experience.
The bed is comfortable. the rooms are clean. The Internet is good. The shower water pressure is good. It runs hot hot hot. Good service. Stay here. Lots of interesting channels on direct tv. We have stayed here before. And we will stay here again.
Gave us a tiny discount because door handle didn't work right. Pipes banged til late at night and early in the AM. Ice machine a block away, breakfast so, so. It was twice the price of Comfort Inn and my experience there has been better but my friend wanted to stay here.
We stay at Best Western all across the country and have never had a bad experience. The staff is very friendly, professional and helpful. The rooms are extremely clean and comfortable. We highly recommend Best Western for whatever your travel needs are.
We were pleasantly surprised by how clean and comfortable this motel was. We are picky about our room accommodations and were impressed with the level of care that the owner has taken to update this property and the rooms and maintain the grounds. We typically like hotels - but the ease of access from your car to your room and the cleanliness of the room and surroundings made us happy customers. We'd stay here again without hesitation. PS - first time I've seen a cover over the TV remote control indicating that it had been cleaned.
Spacious rooms, comfortable beds, very pleasant front desk staff, hot water in the showers, clean, and an adequate breakfast in the am. Very easy on and off I10, and an easy walk into town to stretch our legs and find dinner. We asked for a room as far away from I10 as they had, and we were treated to a quiet night. The only draw back was the Wi-Fi is very weak, and despite the front desk rebooting it a few times, it isn't workable the farther you get from the main office.
Nice motel, very friendly staff, nice size room, recently remodeled, all amenities, refrig, micro, etc.Good coffee in lobby, always open. Nice bkfst area, little small, some hot fd at bkfst besides waffles. We were there 2 nights. Could ride the bike to town, Walmart, good local resturants. OK wfi, printer in lobby.
This is my favorite place to stay...Quality for the dollar...Super Friendly faces upon check in and check out. Great Breakfast..Super Clean rooms, great internet...all down stairs rooms. Laundry availible, pools open...Please stay here for a wonderful experience
Stayed at this hotel while traveling around the SW on a road trip. The building was easy to find, clean, and the staff friendly. The entire building was one story which was great for my mother who has bad knees. Would definitely recommend.
The room very clean, nice décor, beds comfortable. We were traveling cross country and it was a pleasant evening. We felt safe and comfortable. We had heard how nice Best Western was and our friends were not wrong.
I recently had to travel through Deming NM going both ways to Tucson. When I drove up to the motel on Sunday, March 20th and saw that it was an older single story unit, I was a bit concerned. However, the room was immaculate, including having sanitized remote controls. The outdoor dog walk area was well lit and pleasant to use. The grounds were in keeping with the desert environment. Breakfast was good, not fabulous but more than adequate. I would definitely recommend it to anyone. The only negative is the guest laundry is in an open alcove where desert dust gets on the washer and dryer making it difficult to keep laundry clean once it is done.
This is an older property, the kind you drive your car right up to the room, all rooms are on one floor. Looks like it used to have a pool in the center courtyard area but they filled it in with desert landscape. The room was clean and somewhat updated, the bed comfortable, shower worked pretty well. But because of the proximity of the room to the cars arriving it got a bit noisy at times during the night. The breakfast was nothing special--bread, bagels and pastries, do it yourself waffles, scrambled egg patties and either sausage or bacon, cereal--but it filled us up. All in all, this was an ok hotel stay but nothing to rave about.
Very well maintained motel. Easy on-off access to the Freeway. Staff was very helpful and friendly. Even though train tracks were not far we did not hear any train noise at all - day or night. Yes, I would stay here again.
There is big rig parking on the grounds. Check in was fast and the staff very friendly. My room was clean, bed comfortable and shower hot. It was very, very quiet even though I-10 isn't far away. The Wi-Fi worked well. Breakfast was a bit cramped with not many tables and the food selection was pretty slim for a Best Western but there was food and it was okay! Certainly would stay here again!
Overall very clean and nice. It was your employee Erica, at the front desk, that made my stay memorable. The internet is decent and the breakfast is good. I like that it's quiet, considering the other motel options in the area are right next to the freeway.
We enjoyed staying at this Hotel.Easy access from I10.Rooms are spacious,staff knowledgeable and friendly.Breakfast selection is good . Hotel's location is close to town and services.Management went beyond expectations to correct a problem we had with on line bookings. We were also directed to Marie's great Italian resturant. Perfect stay after a long days drive.
Breakfeast not good at all. No room to sit and eat. Eggs were not real! No fruit offered. Non healthy choices offered. Is a typical motel, not hotel. BW has improved the property as much as they can. Understand it is in process of being sold. Probably because it does not meet the min standards of BW
We enjoyed our stay at your hotel. The employees were very pleasant and helpful. The room is clean and no odors. The bed was clean and comfortable. The bathroom was clean and in good condition with no odors. The wifi worked good. Breakfast was good. The heat worked really well. We would definitely stay here again.
We stopped here because their website said dog friendly. Our other stops in dog friendly hotels/motels were terrible. Friendly staff. Clean modern rooms. Comfy beds. Lots of hot water for showers. Would definitely recommend this place.
Wrecked my motorcycle not far from this place, was able to walk away from it, however was banged up a bit. The accommodations and just over all helpfulness they provided to me is unheard of. The rooms are nice and clean. The staff is exceptionally nice. Not just one or two of them, all of them. Its quiet and in a good location. Highly recommended.
This BW was conveniently just off the highway but set back so it was very quiet. we could park right in front of our room. The rooms were a nice size with a spacious washroom. Looked like new carpeting and bathroom. Found a great Italian restaurant less than 5 minutes away-Forghedaboudit. Only negatives were bathtub was quite slippery and sheet were almost threadbare!
We were driving cross-country trying to stay ahead of the Goliath Blizzard at the end of December and had to revise our route to take us south of the storm. We made advance reservations at the BW Southwest Inn in Deming and when we arrived we were greeted in a friendly manner and welcomed to the area. Although we were a bit early our room was ready. We had been stressed with the drive so it was very comfortable to have everything go smoothly. The room looked and smelled clean, the beds were comfortable, the television worked well, and everything was clean and shining in the bathroom. In the morning, the breakfast buffet (eggs, waffles, yogurt, etc.) was more than adequate which revived us for the final leg of our trip.
Dear Patricia, Thank you for your review and ratings. We highly appreciate your business. My staff and I are happy to know you were extremely satisfied with your stay and our facility. Yes, It was a epic snow storm and fortunately you were able to find accommodation. We shall be waiting for your next visit to us. Always at your Service, Ritesh and My Best Team of Hospitality [email protected] Phone: 575-546-4544
Great motel with large rooms, great towels, comfy bed, hard pillows, quiet wall heater, CLEAN, have stayed here before. Restaurants in town. Nothing walking distance. Great attention to detail here! We liked the parking right in front of our room. One washer and one dryer for guests. We will stay again.
Dear MarveneandRick, Thank you for your review and ratings about your recent stay at our property. My staff will be happy to learn that their hard work is very much appreciated. We wish to see you soon and we shall be waiting for your next visit to us. Always at your Service, Ritesh and My Best Team of Hospitality [email protected] Phone: 575-546-4544
This Hotel was well furnished and was very clean. The TV was a HD unit connected to Direct TV giving us many channel choices. The Hotel was located close to the "City of Rocks" state park that was amazing to see. Out of the 6 Hotels we visited in NM, this was the cleanest Hotel and the first one with a HD TV.
Dear Peter, Thank you for posting a review and ratings regarding your stay at our property. It was pleasure to be your host. My staff and I are elated to learn that you were delighted with your stay. Glad that you enjoyed our HD Channels service on larger LED TV. Thanks again for choosing us for your accommodations and your business. We shall be waiting for your next visit to us. Always at your Service, Ritesh and My Best Team of Hospitality [email protected] Phone: 575-546-4544
Long day driving and ready to stop. Having made my reservation in advance, I knew I would have a clean, satisfactory room ready......or so I thought. Checking in and getting my key I was ready to crash. When I opened the door the TV was already on. How nice and thoughtful, they have my room ready. However, the bed was not made up. Hmmm! Quickly closing the door, I retreated to the office and was quickly and professionally assigned another room.
Thank you for posting a review and ratings regarding your stay at our property. We apologise for the inconvenience that may have caused you with room renting error from my staff. Such incidents are very rare, and we will take extra measures so that similar issue is not repeated. From your survey on medallia and your ratings on tripadvisor, My staff and I are elated to learn that you had enjoyable and delighted stay after the room was switched. And also a memorable stay.. We will be using your comments, suggestions to improve our services and provide best hospitality possible. Thanks again for choosing us for your accommodations and your business. We hope you would give us another opportunity(s) to provide our hospitality in future. Always at your Service, Ritesh and My Best Team of Hospitality [email protected] Phone: 575-546-4544
Very quiet room despite being very close to highway. Bed was very comfortable. First place we stayed this trip that had bananas at the breakfast buffet! The lobby where breakfast is served is rather small, but they make good use of what space they have. Staff was very helpful. I used rewards points to pay, so the price was excellent!
Dear Cindy, Thank you for posting a review and ratings regarding your stay at our property. My staff and I are elated to learn that you were delighted with your stay. We are little surprised to see that we were the only one serving Bananas on your trip. Thank you for you business, and we shall be waiting for your next visit to us. Always at your service, Ritesh and My Best Team of Hospitality [email protected]
Clean, nice, convenient. An excellent stop on the way east of west. Accessible to Interstate 10, comfortable beds. Deming is an interesting town, with many options for lodging - this Best Western is the best choice I have made in my several recent trips through the area.
Dear Daniel Thank you for posting a review and ratings regarding your stay at our property. My staff and I are elated to learn that you were delighted with your stay. We are very happy that you found our hotel to be the best in town. Thank you for your business, and we shall be waiting for your next visit to us. Always at your service, Ritesh and My Best Team of Hospitality [email protected]
I was a slightly hesitant after reading the reviews but it turned out ok. Goid thing since our first choice was closed. We both had the fajita taco salads and they were good. They did have a few average house wines but price for a glass of wine and a glass of beer were ridiculous.
I have stayed at this property several times. Rooms are always clean, comfortable, and quiet. Staff always friendly and professional. I will be staying here again when in the area. Breakfast hot and plentiful. Food is always fresh and well presented.
Dear Hanna1955 Thank you for posting a review and ratings regarding your stay at our property. My staff and I are elated to learn that you were delighted with your stay. We are happy that you liked staff being friendly and also enjoyed our breakfast service. Thank you for being our high valued loyal guest and highly appreciate your continued business. We shall be waiting for your next visit to us. Always at your service, Ritesh and My Best Team of Hospitality [email protected]
This was a very, very nice motel. Very large room, comfortable beds, the bath was separate from the vanity for lots of privacy, wifi was whizzing, nice furnishings, it was a very pleasant surprise, Clean, modern, fridge, coffee pot, microwave, good television line-up, just a nice place. Oh, if you have a semi truck there is lots of parking space for one. If you have to stay in Deming, NM, stay here!!
Dear Kathy, Thank you for posting a review and ratings regarding your stay at our property. My staff and I are elated to learn that you were delighted with your stay. We are happy that you liked almost every aspect of our property and liked the services that we provide. Your title of the review provides motivation to my staff and to work harder towards providing best hospitality possible. Thank you for your business. We shall be waiting for your next visit to us. Always at your Service, Ritesh and My Best Team of Hospitality [email protected] Phone: 575-546-4544
This location is very clean and comfortable with friendly staff. I especially like the fact you can park in front of your room which makes unpacking and re packing the car very easy. This location is easy access right off the 10 and perfect especially if you have pets because the hotel grands are pet friendly.
Have stayed at this hotel many times at least 2 to 3 times a year ,would not think of any place in Demning except Best Western . The place is very clean ,quite and relaxing ,staff is most helpful in seeing everything is ok and helping you where to eat at . took other family members this time and they were blown away by the breakfast. hot and delicious especially the omlet.
This was a very welcoming hotel and the room was just right. It has a nice pet area and a great breakfast. The area around it is very rural, which makes for a nice feeling. I highly recommend it! The location is just past Las Cruces so if you are traveling it is a good stop over. I would return to this Best Western.
Decor is tasteful.Bed is very comfortable.Staff are friendly. Outside is neat & tidy.Have stayed here twice a year for the past couple of years. Like it very much.Is set in a very quiet area on the west end of town.Easy access from the freeway and back on again.
Super nice place and very pet friendly. Excellent pet potty area that is centrally located and not stuck out back. Quiet, rooms are nicely furnished. My husband loves the TV and huge amount of channels. Like the 2 sink arrangement, one in the potty and one in the main room Nice coffer maker, micro wave and mini fridge.
This hotel is tucked at the end of the road near I-10. There was no noise whatsoever. It is an older property that is extremely well maintained. Parking is right outside your door. One of the cleanest bathrooms I have seen. Clean enough that you feel you can sit and take a bath. Staff was friendly. If we are in this area again, will positively stay there.
We stayed here for two nights while checking out the NM state parks in the area. It is close to I-10 but is surprisingly quiet and we slept well. The inn is on a single level with parking right outside your door. The rates were reasonable for this very clean and comfortable room. It is not really close to any restaurants but they are only a short drive away. It is also only a two minute drive to the Luna Rossa Winery where you can do a wine tasting and buy a nice bottle of wine.
This was an easy to find spot for an overnighter on a cross-country trip. The rooms could use a update but ours was clean. Breakfast was good but very crowded - they need to add more space to the dining area.
Stopped here on our cross country trip from NY to CA. Staff was friendly and room was clean and comfortable. Not much for food and beverage nearby. Would stay here again if in the area. Do recommend to other highway travelers.
This hotel was a great choice for a one night stay while passing through. Nice clean room with very good beds. Easy to get to from highway 10. There is a railroad track close by which was noisy at times, but other than that, great value for price.
All one floor made having access to the outdoors for our dog very pleasant. The grounds were clean and well kept. Rooms appeared recently updated and pleasant. Minimal road noise even though near the interstate. Extremely friendly and helpful staff. Can't thank this facility enough for all their work in keeping the motel up to Best Western Standards.
This location is outstanding. The grounds are very pretty and clean. The rooms are very spacious and comfortable. I love being able to drive up to my room especially since I had my dogs with me. The staff were incredibly friendly and the breakfast was great. Will definitely stay here again.
It always happens right before we get home we get the cleanest room on the whole trip,this place is clean well maintained super comfy beds a nice large flat screen tv a microwave and fridge and NO stains on the carpet. ALL HOTELS should learn from this hotel not one single complaint!;-) I will stay here again.
Great value, clean, friendly, well maintained we stay here 5 or 6 times a year and have never been disappointed. Close to I-10. Great W-fi. Close to restaurants, clean pool all ground floor rooms with outdoor entrances.
Rules are rules, I guess, and we don't know what the rules are, but for our money, this Best Western gets points for relaxed atmosphere. How many times do you see a swing for a baby? Our room was clean and comfortable, we felt safe and parking was easy. By "easy," I mean that we parked right in front of our door. The property is laid out like the motels of yesterday, and may be one for all I know. Two rows of rooms are on opposite sides of a nice-sized piece of property, with a nicely landscaped space in the middle. We were here for three nights. We slept well, had a good breakfast every morning, and enjoyed attractions in the area.
Clean, comfortable, good breakfast, reasonable rates, great staff, express check-out. Saw their coupon in the NM travel magazine. It was a great place to stop for the night. Will probably stop again on our way through.
We enjoyed our night at this Best Western. The breakfast was good with lots of options to eat. The bed was comfortable & everything was in working order. The staff were friendly, helpful, nice & thorough.
Great place to stop when traveling I-10 through New Mexico. Easy on/off interstate. Good restaurants close to BW. Pleasant surprise and improvement on the typical one night sot while traveling cross country….
Using a coupon from the Hotel Coupon Book that we got at the NM Welcome Center, our rate was $59.99. For this price, what a nice hotel. Clean and new, the room was large. We had a 2 queen bed room as they had no King beds left. The bathroom was large and there was a secondary sink just outside the bathroom which was very nice for accomodating two people getting cleaned up at the same time. Free wifi which was easy to access and sufficiently fast. Friendly desk clerk. Comfortable beds. AND, all rooms are on the 1st floor so no stair climbing...hurray. Access to this motel from Pine Street is a little weird and if you follow your GPS you will likely end up on I10 West and drive 13 miles before you can turn around...so take care with getting specific directions.
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