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Best Western Plus Dartmouth Hotel & Suites, Dartmouth

4.5/5  - basé sur 711 notations.
15 Spectacle Lake Drive, B3B 1X7, Dartmouth, Canada - See map

Great price meets a bevy of perks at this Dartmouth hotel where every guest instantly feels right at home in their comfortable accommodations. Dartmouth Crossing Shopping and Burnside Business Park are both located near this Dartmouth hotel. Whether you're in town on vacation or have some business to attend to, you deserve to be taken care of in style. This affordable, full-service hotel gives guests everything necessary for a memorable stay. Customer service is great at this Best Western Plus® Dartmouth Hotel & Suites where the staff gets to know every guest. However, if you're looking for an escape, you've found it. Guest rooms are perfect for romance, and the neighborhood provides endless entertainment. We are located just minutes from downtown Halifax and waterfront area. Sports teams will find us very convenient as we are located near the Dartmouth Sportsplex, Cole Harbour Place, all weather soccer field and Lake Banook Canoe Club. Of course, the Halifax waterfront is also a wonderful place to take a stroll, snap some photos, and relax while taking in the view. No matter what your interests, this Dartmouth hotel has you covered. Traveling on business can be hectic, so allow us to make it easy for you. We regularly host many corporations locally and internationally for overnight travel and conferences. A hard worker like you needs a complimentary full hot buffet breakfast featuring waffles, eggs, ham, cereal and much more. This property gives you personal service with no hidden charges. Wi-Fi, parking and local calls are free. The pool is a favorite hangout for families, and the restaurant dishes up delectable cuisine. Soundproofing ensures a peaceful, quiet rest at this Dartmouth hotel. Reserve your next stay at Best Western Plus® Dartmouth Hotel & Suites.

Best Western Plus

Dartmouth Hotel & Suites

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 711 guest reviews
NOTE ISSUED
Excellent
427
Very Good
209
Average
58
Poor
15
Terrible
2
REFER TO NOTICE
Business Business
254
Couples Couples
178
Family Family
194
Friends getaway Friends getaway
47
Solo travel Solo travel
25
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice hotel"

4
17/07/2018

We had a nice stay here. The rooms were clean and the beds comfortable. We met with a friend (who is a local) for dinner here at the restaurant. The food was good and the service was exemplary, with that Nova Scotia welcome. We sat for a few hours visiting and our server was not the least bit upset over our long stay. They have everything you need, including laundry on site. I would be sure to stay here again.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Shelly, Thank you so much for the great review. Our Trendz Restaurant is indeed a great meeting place and we are so happy you enjoyed it. We hope to see you again soon. Ron

"Great hotel."

4
05/07/2018

Stayed here with my husband for a weekend. Room was clean, and modern stocked with fresh towels, bed was comfortable. I found it was darker. Needed way more lights. Breakfast buffet was a perfect added touch.

"Had everything we needed"

4
23/06/2018

The Best Western chain of hotels has always been reliable in terms of quality and value. We stayed here for the Canoe and Kayak National Team Trials in Dartmouth, and the hotel had everything we needed. Comfortable rooms, Breakfast, and a location close to our event.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Cinemasound, Thank you for the great review of our hotel. The Canoe World Championships will be happening in Dartmouth in the next few years, we hope to see you again. Ron

"nice stay"

4
13/06/2018

I had a two night stay --- front desk check in was quick/efficient and friendly. Room was very clean, as were all common spaces in the hotel. Unfortunately, due to time restrictions, I didn't sample the free breakfast. I would stay here again ( a little hard to find, but google maps located the main driveway).

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi BL, Thank you for the great review. We hope you can visit us again soon and take the time to try out breakfast, it is worth it. Can wait to see you again. Ron

"Family of 10"

4
13/06/2018

My family of ten spend 4 days in the Dartmouth Plus Hotel . We found it a very good match of us. There were 4 children 6 to 16 years old. The big PLUS was the gigantic water slide which the youngest children could not get enough of. The breakfast was OK, and the staff were super nice. Location was good to the Halifax ferry- all in all it fit our needs nicely.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi georgian225, Thank you for the great review. The waterslide is quite amazing and will entertain children for hours. Hope to see you again. Ron

"Plain by Comfy ..."

4
08/06/2018

Booked here while visiting on business - convenient to airport and Halifax city centre. The folks were very friendly upon check in - upgraded me to exec suite at no extra charge - supplied 2 drinks and a snack - nice touch. The TV won't work and someone showed up right away to reprogram to remote. The hotel is under construction adding on a new wing - but it didn't really affect me. The decor in the room is average - having stayed at many hotels while on business - but the bed and pillows were comfy and the room clean. The is lots of parking spaces and there is a convenient restaurant and bar with large tv downstairs.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Peter, Your upgrade and snacks were supplied as you are an elite member of Best Western Rewards and we appreciate your business. We are glad you enjoyed all amenities and we hope to see you again soon. Ron

"Review"

3
01/06/2018

I thought the hotel was nice, just a confusing spot to get to gps brough me on the wrong street but other then that it was a lovely hotel. I liked the free breakfast and the internet was good. Was a decent stay.

"Great Hotel"

5
28/05/2018

Staff, Restaurant, and Rooms are TOP notch. Convenient location to airport, shopping etc. We were attending a conference at this location the Banquet Staff are amazing on their game totally. The bed was a dream to sleep in. Worth every penny spent.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi J8184VPmichellej, Thank you for the great review. Our staff enjoyed hosting your conference. Thank you for thinking of us and we hope to see you again soon. Ron

"Conference"

5
28/05/2018

Had a great conference at the Best Western Plus Dartmouth, NS, would recommend this hotel to any type of traveller. Has great restaurant, fitness room, clean rooms and friendly staff and located near shopping restaurants etc.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day sgillis2018, Thank you for the great review. It was our pleasure to host your conference. We are so glad you enjoyed the hotel. Can't wait to see you again. Ron

"Nothing fancy"

3
27/05/2018

Hotel is nice and clean with a spacious room. Walls are a bit thin as I could hear people walking the halls during the night (I believe there was a party on site). Bonus was organic cruelty free products like shampoo and lotion. Also, great to have a coffee maker, fridge and microwave in the room. Also, the cost of the stay includes a free hot breakfast. Negatives for me were no bottled water to make the coffee/tea, no extra blankets and no option to order movies. Only movies were what is offered on regular TV.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Marsha, Thank you for taking the time to review our hotel. Sorry about any noise you heard in your room, this is not a complaint we normally get as the hotel is sound proofed very well. Bottled water is available at the Front desk and Extra Blankets are available upon request. Movies being available for rent through the hotel is not popular these days, but coming soon we will have a system available to stream your own content on our TV's. Thank you again and we hope to see you again soon. Ron

"Welcoming"

5
07/05/2018

People and staff at this hotel are very welcoming and really makes customer feels at home. This was a great experience to taste the culture of Nova Scotia and I would recommend this Hotel to everyone. We are treated like we make a difference and this made me feel and wanting to come back.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day 694sergeg, Thank you for the amazing review. We are so happy you got to experience our Maritime Hospitality. We are just one example of the hospitality partners in our region that embrace this philosophy. We hope to see you again very soon. Ron

"Doctors appointment"

4
05/05/2018

Always stay at this location. They have made some very nice renovations and are adding more rooms. We find the staff very helpful and polite. Love their breakfast , lots to eat eggs, ham, sausages, potatoes as well as all other things you would want.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Terry, Thank you for the great review. We are so appreciative of your loyalty. We are so happy you enjoy the improvements we have made to the property. The 40 rooms should be done soon and this will allow us to better serve the area. We hope to see you again soon. Ron

"Solid hotel"

4
29/04/2018

Well maintained hotel in a good location for shopping at Dartmouth Crossing and Mic Mac mall. The Breakfast buffet was a little better than average with lots of seating and food choices . The waffles were cooked in advance and only needed to be toasted preventing the usual bottleneck . There is a on site bar and restaurant . The only down side was our room was a suite and the only air conditioner was in the bedroom so we had to have that room freezing to try to keep the sitting /TV room at a comfortable temp.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Brian, Thank you for the great review. We are so happy you enjoyed your stay. we can't wait to see you again. Ron

"Good Family Stay"

4
23/04/2018

A great hotel with a good price, hot continental breakfast was included. The upgrades to the pool are great and the fact that the pool is heated to a comfortable temperature is an added bonus. The only thing that would have made our stay better would be a hot tub but obviously not necessary. The staff were very friendly and polite during check in and out. I would highly recommend this hotel to anyone with children on a family trip.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Joel, Thank you for the great review. The pool upgrade looks amazing and with the addition of the 180' waterslide, there is fun for all that enter. We hope to see you again soon. Ron

"It's a hotel"

3
15/04/2018

Stayed here for 7 nights and it suited the need but it wasn't anything special. Room doesn't have a Keurig which was slightly disappointing as most hotels have them now. The pool was closed for two days due to adjacent construction on the property as they're building additional rooms (looks to be another 2 months away from completion) but I didn't experience any construction noise (my room was on the opposite side). Room was large, clean, quiet and well-appointed. WiFi was hit and miss but wired internet worked well with good speed for Netflix. Bar/lounge menu was just ok, with very few healthy options but the staff were very friendly (especially Kelly) and efficient and the bartender (didn't catch his name) definitely knew his craft. Lots of TV's in the lounge for the sports fans as well. The location has good access to shopping at Dartmouth Crossing and even though the parking lot at the hotel filled up quickly, I never had a problem finding a spot. I would probably stay at another hotel the next time as most of my business is done on the Halifax side, but this is a good option if you need to be in Dartmouth.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day 11thWarrior, Thank you for taking the time to write a review of our hotel. Our pool was on a soft close as we were putting the finishing touches on our 180 foot waterslide. We made it available for those who enquired. We are looking into the other issues you have mentioned. Kelly and Scott are definitely a great asset to our Trendz restaurant. I will pass your comments along to the chef about the healthy options. Thank you again and we hope to see you again soon. Ron

"Excellent Service"

5
05/04/2018

Very clean and really good food. The staff were very friendly. I have stayed at this location several times and always get really good service. It is one of the better hotels I have stayed at. It is also very close to the Airport

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi infoG5290ZU, Thank you for the great review. We are so happy to hear from our regular guests. Thank you for spreading the word. Ron

"perfect location"

5
31/03/2018

I have stayed at this hotel several times a year for the last 5 years. the location is central to everything that I need.. the rooms are large.. there is a swimming pool for the kids and a exercise area

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Glen, Thank you for the great endorsement. We are very happy you enjoyed your stay. Ron

"Great place to stay!! Great customer service!!"

5
22/03/2018

Stayed at this hotel many times. Great customer service. Terrific cancellation policy. And fantastic staff that's always willing to help out with reservations changes. Complementary breakfast, and a great restaurant.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Percy Thank you for the great review. We always look forward to your stay. Ron

"BW Dartmouth"

4
19/03/2018

Doing renovations at the moment but we were never bothered or heard anything during our stay. Stay was great. Staff was amazing, efficient and very friendly. Kids loved the pool and breakfast. Great location close to lots of shopping.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Carole, Thank you for the great review. We are so happy that you and the kids enjoyed your stay. Come back soon as the 163 foot waterslide will be operational in the next few weeks. Ron

"Sounds like a hockey game "

4
11/03/2018

We had a very clean room, room service was good, front desk staff very friendly. Cost of room was a bit over priced-$200 plus tax. As for the comfort of the room well we won't be booking one there when there is a hockey tournament going on- kids were playing hockey upstairs from us- hind site we should have complained to the front desk but we were ok after 8pm when they went bed.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Tim, Thank you for taking the time to review our hotel. Sorry about the Hockey Atmosphere...... we do our best to help keep things under control but we do rely on the parents to help. Just check with us upon booking and we will gladly tell you if we have any team events happening. Ron

"Night"

5
11/02/2018

We had a great experience the only thing I would change is the early morning wake up by construction workers . But I know that's a must but overall is was excellent and can't wait to return for another girls weekend

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Melissa, Thank you so much for your great review and your patience with the construction. When we are finished we will have 40 new rooms with an amazing waterslide and splash area for the kids. We can't wait to see you again. Ron

"Nice hotel"

3
19/01/2018

This hotel is located with 2 mins of dartmouth crossing. bar/restaurant onsite. Only issue I have is the pool area is undergoing renovations. The cost of the hotel is typically based on amenities offered as well as many other things, if the amenities are not available I would assume the hotel should offer a discount of some sort but their only response is 'We give you plenty of time to cancel if you don't want to stay' Not a very professional response.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Andrew, Thank you for taking the time to review our hotel. Because our hotel is under renovation, we have reduced our rates compared to our closest competitors. We have reports that we get every day on rates in the area and we kept our rates at least $20.00 below the other hotels in order to compensate for the pool closure and other small inconveniences. The issue is that there is no way to portrait this to guests as they are booking. Let me assure you that your rate was lower than all hotels in the area. Thank you again for your comments and we hope to see you back once our renovations are done. Ron

"Recent Business Trip"

5
12/01/2018

Lobby current ongoing upgrades. While this was a bit distracting, it is understood that this will only improve future experiences. I have stayed at this location sever times over several years and have been fully satisfied with each visit. BM.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Blaine, Thank you for the great review. The renovations are shaping up nicely. The lobby is almost completed and the Pool area is coming along and should be open soon. Thank you for your patience and we will see you again soon. Ron

"Dinner b&b offer"

4
30/12/2017

We took advantage of the one night DBB for £99 and it was worth every penny. Room was lovely but a bit chilly - heater was not man enough. We could hear neighbours snoring too which wasn't great. The 2 course evening meal was really nice, some of the best tasting food i've had for a while but let down as could have been warmer. Breakfast was great but we were told we had to wait for cooked as a table of 9 had sat down just before us which I don't think is good enough. We just kept being told to visit the cold buffet!!! Spa is really nice and we were lucky it was quiet. We both had massages - husband loved his but mine wasn't great, very limp and repetitive movements. Bar area was nice with a lovely atmosphere and some lovely friendly staff. All in all we had a great stay. Close to dartmouth too which we enjoyed on a sunny day.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day achPlymouth, Thanks for the great review but I think you picked the wrong hotel. I hear the Best Western in Dartmouth UK is a beautiful property and I am glad you enjoyed it. Reviews cannot be transferred so you may have to cancel this one and redo it for the right hotel. Please come visit us in Canada sometime soon. Ron

"great spot"

5
29/12/2017

way cheaper than anything on the Halifax side, booked through price line however was quoted in american dollars not sure if this is from price line or this hotel but if im booking in Canada please dont try to dupe me with a lower looking price through third party booking. was clean comfortable and adequate for us

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Biggerbelly, We are so happy you enjoyed your stay. While we are in control of our inventory, we are not always in control of how third party sites sell it. Third party sites will not net you the best price as they claim. Best Western International guarantees that you will pay the lowest price for any Best Western on it's website. All these prices are available by calling the hotel directly also. To avoid any confusion, please book with us directly and there will be no surprises. Ron

"Relaxed and well fed after a hard day of work"

5
23/12/2017

Working 14 hr days and traveling hundreds of km being able to relax in a clean comfortable room is needed and when your able to go to have a delicious supper in the same building it's so much more better love the Best western hotels

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Matthew, Thank you for the great review. We are so pleased you enjoyed your stay and your meal in Trendz. We hope to see you again soon. Ron

"Nice Hotel"

4
21/12/2017

The service at the front desk was good. Fruits, cookies, water, juice and coffee available for free at the front desk. The room was confortable and clean. The high speed internet works good. Breakfast was okay, good. Restaurant: I was deceived 2 out of 4 times.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Nathalie Thank you for the great review. I am not sure what you mean by being deceived 2 out of 4 times by the restaurant. By all means reach out to us at [email protected] and we will look into your concern. Ron

"Fantastic staff"

5
17/12/2017

Wonderful hotel. The dining room staff person was INCREDIBLE!! Always cleaning or helping someone!!!! She went above and beyond to ensure everyone was well taken care of!!! The location is very convenient and the hotel is bring upgraded! Definitely my go to place

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Marg, Thank you for the great review. Our staff are committed to making all guest feel welcome and comfortable. The Trendz staff is no different. We can't wait to have you back soon. Ron

"friendly"

4
14/12/2017

The staff was very friendly and all services were top notch . Everything was easy and fast , right from check in to check out . the breakfast was lovely with lots of options and was clean and well maintained. Although the hotel was undergoing renovations I was not disturbed in anyway and heard no sounds at all /

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day George, Thank you for the great review. Our best asset here is our staff. we are lucky to have such professional and dedicated employees. Thank you again and please come back when the renovations are complete, they will be amazing. Ron

"Best Western"

4
11/12/2017

Great service and clean, comfortable hotel. Great food too. Perfect location for shopping or anything else you wanted to do. They are doing renovations and looks like it will be even better once complete.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Carrie, Thank you for the great review. The renovations are already looking amazing but there is more to come. Come back and see us when they are done and we will enjoy them together. Ron

"Great location for Dartmouth Crossing and Ikea shopping"

5
10/12/2017

We stayed at the Best Western for one night during a shopping trip at the end of November. The beds were super comfortable, room was spacious and very clean, food was good and staff very friendly. The only negative was that the eggs were dry at breakfast. Otherwise, it was excellent!!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Jocelyn Thank you for the great review. We have seen a lot more traffic since the IKEA store has opened. If at any time you feel that anything with our breakfast is not up to par, just bring it to the attention of one of the servers, this is what they are there for. We hope to see you again soon. Ron

"Awesome Food"

5
03/12/2017

Friendly staff, clean and functional room, and the food at Trendy's was awesome! Although there was some construction/renovations going on it was not too intrusive or disruptive. Once done, it will be even better. No complaints.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Graham, Thank you for your great review. Trendz is amazing, they continue to surprise us every day. The renos are coming along and we can't wait to show them off to the world. See you again soon. Ron

"Great Hotel"

5
28/11/2017

Stayed here one night for business meeting...loved it's convenient location in Dartmouth Crossing. Rooms are very (!) spacious and very clean. Breakfast included and well done. I ate supper in the restaurant and could not finish it...delicious meal! Staff were all extremely helpful and kind. Will not hesitate to stay here again.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Joanne, Thank you for your kind words. We hope to see you again soon. ron

"Great place near Dartmouth crossing"

4
26/11/2017

if you looking for an hotel near Dartmouth crossing it is the good place. They were doing some renovation when we were there but wasn't too noisy. They were listen to our situation and give us the best situation in the hotel.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Steve, Thank you for your kind words. We are so happy that we were able to accommodate your needs. Please come back once the renos are done, the place will look amazing. Ron

"Awesome staff"

5
25/11/2017

Hotel is clean and well managed. All the staff are very professional, friendly and helpful! Its like a home away from home! Food is great as well as the staff, they truly make you feel like family and remember your name etc! Job well done!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Tanya, Our staff are our best asset and they love what they do. With that, everything else falls into place. Thank you for your kind words and we can't wait to see you again. Ron

"Construction update"

4
24/11/2017

Currently undergoing pool/restaurant upgrades and an expansion. However, it has not affected the cleanliness of the hotel or quality of food in the restaurant, or staff service. During our stay last week and again this week there was external construction noise between 8 AM & 4 PM. Good location, as we were downtown Halifax in less than 15 minutes in non-rush hour traffic.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day R M, Thank you for the update. We are doing our best to move things along but these things do take time. We are all anticipating the finish line and the hotel will look amazing. Thank you again and we hope to see you soon. Ron

"Good clean hotel"

4
23/11/2017

Stayed overnight and will be returning as hotel is in convenient location to all amenities and was reasonable in price. Only problem is the work being done and closure of the pool. Would recommend this hotel again

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Claude, Thank you so much for your review. The renovations are on track and will be wrapping up soon. Thank you for your patience. We hope to see you again soon. Ron

"Great hotel/ excellent staff"

5
22/11/2017

The hotel is very well kept, the staff is second to none.. close to good shopping and close to the Dartmouth industrial park.. it has a great fitness centre, and excellent food at the Trendz restaurant.......

"Not the Best Western I Expected"

2
22/11/2017

Charged full room rate for no services available. Staff were friendly and helpful did the best they could do. 1 restaurant open for my business meeting, very slow service. There was a load ventilation noise i had outside my door all night long, very noisy Not good!

"Home away from home."

5
19/11/2017

There are not enough words to express how wonderful the Best Western Plus in Dartmouth is. The staff are all very nice and helpful and go out of their way to make your stay a wonderful experience. I have no problem or hesitations of giving all the staff and The Best Western Plus chain the highest marks available. Kudos to all of you and again Thank You for another great stay

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Alleeta, I have two words that express our gratitude for recognizing our staff...... Thank you. Please keep passing along the good word and we can't wait to see you again. Ron

"Poor Due To Renovations"

2
18/11/2017

Was disappointed due to the fact that they did not mention when booking the hotel that they were under renovations and that some services were not available (pool / exercise room). The construction crew showed up early each morning and you could hear their vehicle backing up due to the reverse beepers. Then all silent until 7am when the work started.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Mr Mc D, Thank you for letting us know through TripAdvisor your issues with your stay. We are surprised that your Travel Agent did not pass along that the hotel has some renovations happening. Our confirmation that would have been sent to them is very clear on the work going on at the hotel. The Pool is closed but exercise room is open. Also, the work started at 8 AM daily. We will look into this and correct it. The renovations are going to look amazing, please come back and see them. Ron

"Well Located"

5
16/11/2017

Hotel was well located in relation to a training course that I was attending nearby, each day for three days. Hotel was clean and very quiet, and the room was well equipped. Unfortunately all of the pillows were very large and firm and I was unable to use any of them. That would be my only complaint. There was construction going on inside and outside the hotel - parking lot, roofing, baseboard moldings in halls, etc, but this did not negatively effect my stay. The breakfast was very good and not too busy in the 6:30-7:00 am time slot when I was there. The hotel is well situated and good value for the cost. I would recommend it and stay there again if I was in the area.

"Very clean and comfortable - but some noise issues"

4
13/11/2017

It was very easy to check in and check out of this hotel. The room was very clean and well organized. The bed and pillows were comfortable, there was plenty of room to move around and there were lots of plugs to charge my devices. However - at 5:30 a.m. the person in the room above me started walking back and forth in his/her room. I could hear every step for 30 minutes. I was surprised the floors were that thin. Also, soon after that, I could hear something rattling. I eventually tracked it down to the plastic cover over the small freezer compartment in the fridge. All this served to provide less than a great night's sleep. Other than those noise issues, which might not happen every trip, this hotel was lovely.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Wendy, Thank you for your kind words. I'm a little shocked of the noise from above. Not sure what that other guest was doing above you but there is 1 inch of concrete and 2 inches of soundproofing between floors here. I should know, I was here when the hotel was built. I'll look into this further. We can't wait to see you again. Ron

"Mostly very good..."

4
12/11/2017

Clean rooms, very good bed/pillows, convenient location, free parking, fantastic complimentary breakfast and friendly staff... good value. AC unit on/off frequently may be annoying for light sleepers... overall good place for business travel.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day John, Thank you for the great review. Thank you for all the compliments and the advice on the AC unit. It should not kick in and out like you describe. We will have our maintenance department look at it immediately. Thank you again and we hope to see you soon. Ron

"Very good in spite of Construction"

4
10/11/2017

Construction made parking a real problem. In spite of this service as always was excellent at Front Desk, Bar, Restaurant & Convention Centre. Always find Hotel Staff to be very helpful & friendly. I make Best Western Dartmouth my home when ever I am in the Halifax Metro area.

"Short stay, comfortable sleep and good food"

5
07/11/2017

Stayed overnight, and with a late arrival just off the plane and an early start the next day, sleep was needed. My "look for/ must have" was met: Bed comfortable - both firm and soft at the same time - and a wealth of pillows to choose from. Added bonus - food was awesome. I took the recommended seafood medley. Posted pics

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day KBT-Ott, Thank you for the great review. Please continue to share the word. We'll see you again soon. Ron

"Nice Place To Lay Your Head"

4
06/11/2017

I have stayed at this Hotel several times in the past and have always been happy with the service and amenities during the stay... The Beds are amazing and the duvet is great for cuddling on a cool morning... If I could have taken the duvet home I would have packed it in my bag and took it home.... I haven't had a better sleep in months...

"Excellent hotel"

5
03/11/2017

I have stayed at this hotel a number of times and it is always clean, quiet, the staff is friendly and the breakfast (which is included) is fabulous. The location is great, close to Dartmouth Crossing. They are currently undergoing some renovations in the dining area, but there was no disruption, no mess and no noise during breakfast. I would choose this hotel over any other in the area.

"Lovely hotel "

3
02/11/2017

We enjoyed our stay the past 3 days it's unfortunate the swimming pool was unavailable for the children but by the looks of the renovations there will be a slide of some sort. The staff was amazing along with the front staff and the lounge area servers were good. Cleaning staff are friendly to us. The general manager seemed under pressure the past two morning's but he was extremely nice. Other then the hotel the only thing we did not like was being woken up at 7 in the morning but it's construction and they have a job too. I highly recommend this place to stay friendly environment.

"Close to Dartmouth Crossing"

5
31/10/2017

I always stay at the Best Western Plus in Dartmouth both for Business or Leisure. The staff is courteous, the rooms are clean and a good size. And a hot breakfast included. It is also close to Dartmouth Crossing for shopping and restaurants.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Isabelle, \\thank you for the great review. The staff work very hard at making everyone feel at home. It is nice to see our guests recognize this. We can't wait to see you again. Ron

"Flying from halifax"

5
25/10/2017

This hotel has big rooms. The room & washroom were super clean and the toiletries were premium that were cruelty free which our family appreciated being animal lovers. The breakfast was well laid out with a lot of variety. The restaurant onsite had an amazing staff and they made us special vegetarian meal that was not on the menu. Loved the cookies at check-in. I will stay here the next time I am in Halifax area

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Ankit, Thank you for the great review. We do our best to accommodate all requests and expectations and it looks like we did so on every point with you and your family. Please come back and see us soon. ron

"beware- under renovation"

3
25/10/2017

staff, room, internet ,etc excellent.breakfast selection in new room is ok crowded parking lot, construction people have very poor attitude and almost rude. beware weary traveler, maybe another spot is better until reno is finished

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Dale, Sorry to hear that you did not enjoy your last stay with us. We admit that staying at a hotel during a renovation can be a little trying but we have gone out of our way to ensure guest comfort. The contractors are working mostly behind the scene but if there was a specific incident that you would like for us to address, please contact the hotel by calling 902-463-2000 or emailing [email protected] Once finished, the renovations will be amazing, we look forward to seeing you then. Ron

"Holiday"

4
16/10/2017

This hotel is very convenient to Dartmouth attractions. Breakfast was excellent .The room was comfortable and had a separate King bedroom. They were doing renovations, but it did not bother us at all. No work was done on the weekend and when they were working it was still quiet. My husband enjoyed the walking paths and found a few Geocaches near by. Staff were very friendly and helpful.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Sherril, Thank you so much for your kind words. The renovations are coming along and they are not interfering with anyone's rest. We are so glad you found it quiet. Come back and see us again soon. Ron

"Nice stay, beds are so comfy"

4
16/10/2017

Reason for our stay was a Family wedding, arrived ten minutes before it got underway, speedy check in and room was great. The beds were so comfy and rooms very nicely decorated and supplied with toiletries and towels for all the guest staying in the room. I would love to come back when the pool is open and just catch some R&R

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Andrea, Thank you for the great review. We are so glad we were able to get you checked in early and swiftly before the wedding. We heard everyone had a great time. Hope to see you again soon. Ron

"BW Rocks!"

5
16/10/2017

The staff & the rooms at Best Western Dartmouth are exceptional. Renovations are in process for the pool which was the ONLY part of the experience that was less than perfect. The breakfast selection is awesome.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Tara, Sorry about the pool not being available. It is a necessary evil. It will be an amazing space once it is finished. Hope to see you again soon. Ron

"Great hotel!"

5
14/10/2017

This hotel is fantastic! They allowed us to check in early so we could get to our Thanksgiving Dinner. That was above and beyond. Also, the room was comfortable. The breakfast is fantastic. They are currently doing renovations, but it didn't interfere with our stay.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Tiffany, Thank you for the great review. When possible we are happy to check guests in early, but it isn't always available. We do our best. The renovations are going to look fantastic. Thank you. Ron

"breakfast is the best around."

4
14/10/2017

Breakfast was excellent. Was the best hotel breakfast I have had in a long time. Room quality was average, bed was hard and made for a poor sleep. But that is just a personal preference, I would rather a soft bed.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi JustinRoyBoyd, Yes, the beds are a personal thing, but we have solutions for the folks that like a softer bed. Even though our mattresses are "pillowtop" we have ways of adding extra softness to the bed. Just ask the next time you are staying. Thank you for your review and we'll see you again soon. Ron

"Great Value"

4
09/10/2017

This is the second time I've stayed at this hotel. We will stay again. The rate is a great value. This hotel is friendly, clean, quiet. The rooms have windows that open, a nice fan/heater/ac. The only improvement would be a better quality bed, however their beds are ok. Our bathroom didn't have a toilet seat that fit so it was annoying but I did forget to tell them this minor detail. We'll stay here again.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Trace, Thank you for the nice words. We'll hunt down that toilet seat and have it changed. Our Maintenance Department is always on top of things and will get to this. Ron

"Always great!"

5
07/10/2017

As always, the staff at Best Western Dartmouth is easy and awesome to deal with. It is almost as good as being at home due to their friendliness and familiarity. I have used this location on various opportunities for business and will definitely use them for my personal stays when in the area.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Dave, Thank you for the great review. We always enjoy hearing from repeat guests. The new renovations are well underway and will only enhance your experience. See you again soon. Ron

"Great Place to Stay"

5
06/10/2017

Parking was a little chaotic due to construction, but otherwise our stay was good. The bed was a tad firm for our liking. Coffee in the room wasn't the greatest, but I can definitely recommend the hotel.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Nicholas, Thank you for your kind words. The construction is well underway to improve our product and to make your stay just that much more enjoyable. The great thing is that it has had minimal impact on our guest experience. We hope to see you again soon. Ron

"Very good"

5
02/10/2017

Was here for an event. They were fully booked and when we had originally booked the room there was miscommunication and we were booked for the next night. They were able to fix it for us. Very good hotel

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Brian, Thanks for the great review. We are happy that we were able to accommodate you and your stay was stellar. See you again soon. Ron

"Enjoyable Stay"

5
01/10/2017

3 Day shopping trip with Family - this hotel is in a great location! Close to Halifax and ideal for shopping in Dartmouth Crossing. Staff is friendly, rooms are clean and well equipped. Loved the fact that breakfast was included and options were plentiful. Very convenient. Would definitely return:)

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day StephBnl, Thank you for the great review. We are so happy you enjoyed our free breakfast. We do feel it have a great variety. Please come back to see the major upgrades we are doing, they are going to be amazing. Ron

"Great Hotel Close to Halifax"

5
30/09/2017

The staff here is great, as is the lounge and restaurant onsite. We found the location to be perfect for visiting Halifax and Peggy's Cove. This was the starting hotel for our trip through Canada and a good start it was.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thank you RescueScott, It was our pleasure hosting you as you explored the Halifax/Dartmouth area. Please spread the word and we hope you have an amazing trip. Ron

"Best Western"

4
29/09/2017

Staff is friendly, rooms are clean and comfortable but could be better appointed. The internet is terrible! Pool was closed due to construction but wasn't a deal breaker for me. Express checkout was easy and appreciated.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Andrew, Thank you for the nice review. We are working through some renovations and looking into the internet issue. We should have it fixed soon. Please come back soon.

"Enjoyable stay"

4
26/09/2017

The staff was very courteous and friendly. Everyone from housekeepers to members of management was very pleasant. The front desk staff were very knowledgeable of the area and printed out directions to area attractions. The room was clean and very comfortable.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day John, We are so glad you experienced our best asset, our staff. They are truly professionals and know how to make someone feel at home. We hope to see you again soon. Ron

"Under Construction with no problems"

4
24/09/2017

Very nice hotel as you would expect from Best Western. Very friendly and helpful staff. Hotel is not in the immediate vicinity of many other amenities; however the in hotel restaurant and bar and more than adequate with average prices.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Rose, Thank you for your kind words. We appreciate that you mentioned the construction and how it isn't interfering with our guests stay. The results will be amazing. Can't wait to have you back to see them. Ron

"Excellent hotel"

5
21/09/2017

An excellent hotel! The staff is very professional and smiling, the room is spacious and very clean, the bed is confortable and the restaurant very good too! It is very well located as well (15-20 min by car to go to Halifax downtown) and quiet. For sure I will go there when I'll come back!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Guim P Thank you for the great review. Wait till you come back and see the renovations once they are done. We are so excited. Hope to see you then. Ron

"Great hotel/location!"

4
17/09/2017

Had a terrific stay at this hotel. Very friendly and helpful front desk. Clean hotel, nice lobby. Free breakfast in the morning was very good - had an interesting "pancake machine" that delivers two fresh hot pancakes at the push of a button. Fruit, yogurt, breads, eggs, etc. Our room had been recently renovated and still smelled "new". Comfortable bed, clean bathroom with plenty of towels. WiFi worked well. Free and ample parking. Would definitely stay here again. You could walk into town but the day we arrived was a rainy and very windy day so we opted to stay close to the hotel.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi MexicoTraveller2005, While we are glad you had a great stay at Best Western, we are not quite sure it is ours that you are reviewing. We do not have a pancake maker, our waffles are made fresh inhouse, although the machine you describe does sound interesting. Hope you are able to come visit us here in Dartmouth soon. Ron

"Trip to East Coast "

4
17/09/2017

Stayed here for 2 nights nice clean room free breakfast which was pretty good easy to get to we used it as a home base to see some of sights in the Halifax area not real close to much but easy to get to the main routes

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi digger4008, Thank you for the great review. We are so glad you enjoyed our facilities and service. We have some exciting upgrades happening and can't wait to show them off on your next stay. See you soon. Ron

"Excellent!!!"

5
11/09/2017

The hotel was a little off the beaten track but that's ok, because of this it was very quiet. The bed was extremely comfortable as were the pillows. Room was large, spacious and clean. Great breakfast included and all staff were friendly and courteous. Would definitely stay again.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Lesia, Thank you for the great review. We are situated in a business park and as you said, it is very quiet. We are undergoing some great renovations that we are hoping you can come back and check out very soon. Ron

"No consideration for patrons"

2
10/09/2017

Placed in a room next door to a gym with the noise of pounding machines and treadmill. Moved to a new room BUT the AC did not work and they made no effort to fix it. Overall not a pleasant stay!!!!!!!!!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day 919sylvank Please accept my apologies for being placed next to the gym. The walls are sound proofed and it is rare that we get a complaint about this. I don't have an explanation with the AC issue, I will certainly look into it and ensure it doesn't happen again. Ron

"East Coast Adventure"

5
04/09/2017

My brother and his wife and myself and my wife were on a two week East Coast adventure. We stayed at the Dartmouth Best Western for two nights. We toured the Dartmouth/Halifax area and returned to the comfort of the BW Plus each evening. Our adventure then proceeded to Digby, but we won't soon forget our pleasant stay in Dartmouth.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Rick We are so happy you enjoyed your East Coast vacation. Thank you for mentioning us as a hi-light of your trip. We hope to see you again soon. Ron

"Excellent hotel"

5
02/09/2017

We stayed three nights and we enjoyed every minute of it. Big clean room and very quiet. It is close to downtown Halifax and to the ferry. They have a good breakfast and a good atmosphere in the restaurant.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Johanne, Thank you for the great review. We appreciate you mentioning Trendz as they are a very important part of our hotel. They do an amazing job with every meal time. We hope to see you again soon. Ron

"Another Great Stay"

4
31/08/2017

This is our 4th visit in as many years to this hotel when visiting from Ontario. The hotel was under some construction updates with the pool, restaurant areas. This was not noted on the web site which would have made for a more informed decision when booking, The first of our four day stay noted a large area of the parking lot being used for construction equipment. Making parking in the evening rather awkward. By the end of our stay they had scaled back the area and more spots were available. The hotel itself was of course in a state of flux but everyone was trying to please and were very attentive. There was a lot of people staying there including a wedding on the Saturday night but things in the room were quiet. The bed was comfortable and the morning breakfast was complete, tasty and hot. Having stayed here before I took this state of flux in stride but it could be a problem for a first time client. Had things been normal they would have received a higher level. It is time though for the administration to start looking at updates in carpet as they are starting to show wear. All in all still enjoyed my stay and will return to them on our next visit to Halifax/Dartmoith

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day gunsarge, Thank you for the nice review. Our renovations to date have not been very intrusive to our guests. It will get a little more hectic as we go along but we will do as much as we can to minimize guest impact. Ron

"nice hotel for price"

4
30/08/2017

This hotel is nice, lobby is beautiful and breakfast is very good. Beds are also very comfortable. Room size is exceptional too. Service at front desk efficient. Free parking is convenient. Feel this hotel is good value for your money. Great location, near lots of shopping.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Tammy, Thank you for the great review. It is our mission to have the best service for the best price. It's nice to see we achieved this with you. Hope to see you again soon. Ron

"Nice hotel, friendly staffs"

5
28/08/2017

We were planning to stay here for three nights. But, because of the weather in our next destination, we had to cut our stay to two nights. Front desk staff was very helpful. She reminded me this was a high travel season, so I should book another one before I cancel this one. I followed her instruction and got everything done without any problem. Hotel is nice and clean. Breakfast is the best out of same level hotels.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day motheroftwo2011, Our staff have been trained to make sure we keep the guest in mind weather you are adding or subtracting nights from your stay. I'm glad it all worked out. Please come back again soon. Ron

"Our experience"

4
27/08/2017

I really enjoyed this hotel. I would recommend it to everyone. The staff was wonderful and made us feel right at home. the pool was wonderful, and the hot buffet (FREE) breakfast was a great start to our day.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Julie G Thank you for the great review. We have some very exciting changes coming and we hope you come back to see them. Ron

"Best Western Dartmouth"

5
24/08/2017

Excellent hotel, close to main highways, staff is well trained and knowledgeable. Staff in lounge and restaurant are people oriented and offer friendly, warm service. Very good place to stay in Dartmouth.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi andremS4216DZ, Thank you for your kind words recognizing our staff and their impact on your experience. We have some exciting changes to our product coming and we hope you make it back this way to come and enjoy them. Ron

"Best In Class"

5
24/08/2017

Such an over used statement, but in this case it is so true. I have stayed at 100s of comparable hotels around the world and to me this hotel was truly Best In Class. A staff more helpful than most Resorts, very large rooms, super comfortable beds, extremely fast internet, a great bar/lounge, reasonably priced for this class hotel.

"Short Vacation"

5
23/08/2017

My son and I took a "spur of the moment" trip to Halifax. Staff was awesome for letting us check in early after the red eye flight. Cleaning staff was super nice and they did a great job getting our room ready. Overall excellent experience!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Derek, We are so glad that we were able to get you a room as quick as we did. It's been a busy summer so we are lucky we got some early check outs. Please keep spreading the word and we'll see you again soon. Ron

"Comfortable clean and quiet"

5
23/08/2017

A very pleasant stay with a very delicious breakfast every morning. Room was very clean and spacious. Staff was very nice to us with and took care of our mountain bikes during our stay. Will stay there next time around.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi 422sebastieng, We are so glad you enjoyed your stay. We were happy to store your bikes for you. Hope to see you again soon. Ron

"wedding"

5
21/08/2017

Stayed there with a large group for a wedding .The hotel room was perfect. The breakfast was far more than we expected and there was choices for everyone. The hotel catered the wedding supper and it could not have been better, the staff go out of their way to be helpful.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi normamacinnis, Thank you for the kind words. Our Food and Beverage Team are the best in the business. The certainly know how to make an event successful and enjoyable. We hope to see you again soon. Ron

"Great Stay"

5
16/08/2017

Large suite, clean & tidy with fabulous customer service! Quiet cul-de-sac and although close to shopping centres, you don't have the noise of the city. Free Breakfast is great, good selection! Lots of parking. Hotel looks great from the outside. Up to date interior design. Reasonably priced.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day 472shermab, Thank you for the great review. We do enjoy the quiet being located so well inside Burnside Business park. The hotel looks great now but wait until you see what we have in store. Our renovations will be amazing. Please come back and see them. Ron

"Best Comfort and relaxation!!!!"

5
15/08/2017

Nice clean and large rooms, comfortable beds all the time.... We relax and had fun shopping close to us.... Will go back anytime and recommend this Hotel 5 Stars... Lots to do and places to eat around the Hotel...including a restaurant and Bar at the Hotel....

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thank you Claude, We appreciate your kind words. Please come back and enjoy the renovations we are completing. It will only enhance what we already consider a great hotel. Ron

"Nice Stay, comfortable bed, nice pool"

4
14/08/2017

My family and I, had a 2 night stay at this hotel. The room is clean and the beds are very comfortable. They have a nice indoor pool. The hot breakfast buffet was good. I would recommend this hotel. In a quiet industrial park with lots of restaurants and stores close by.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Josee, Thank you for the kind words. Please come back soon to see the renovations that will hopefully be completed in a couple of months. We are so excited. Ron

"Clean hotel"

4
13/08/2017

This was a friendly hotel clean and free parking the only negative is we had reservation from three night in a regular room we wanted to add another night they said we only have one room Left I said great . But it was the jaquazzi room it was 30.00 more and only had one bed explained we had a child with us. They would not give us the same rates as the rest of the stay They offered a cot and charged 10.00 more for that . Not impressed with the prices

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Jennifer, I am sorry that the room change was inconvenient for you. Please understand that rooms this summer are at a premium and that is reflected in the prices that we charge. I am glad that you found the hotel to your liking otherwise. Thank you, and we hope to see you again soon. Ron

"Great hotel"

5
13/08/2017

Stayed here 2 nights with my family. Beds were comfy, breakfast was great. Wifi a bit slow but better than most. Only complaint was the air conditioner/fan unit of the room was very loud, and the light on the wall controls was so bright!! I would stay here again if I were in the area with no hesitation.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Jennew82, Thank you for the nice comments. Both the wifi and AC's are getting quite a work out these days as the hotel is very busy. We'll look into your issues. Please come back soon and check out the changes that are coming. Lots of exciting renovations happening. Ron

"Excellent Modern Hotel"

5
09/08/2017

The rooms are very spacious and modern. The hotel is very clean. The breakfast is excellent with a variety of hot items and the breakfast area has a very nice décor. The staff are very helpful. There is an abundance of parking and the location is good. We really enjoyed our stay.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi J9986QAjanetw, Thank you for taking the time to tell all TripAdvisor readers about your stay. We are so proud of the product and services that we offer. We will be expanding in the near future and doing renovations on our restaurant, lobby and pool. Stay tuned for those details. Hope to see you again soon. Ron

"Stay at the Best Western Burnside!"

5
08/08/2017

Had a great stay, breakfast was included, in room WiFi as well as a list of amenities, heated pool and close to a bar (Doolys). King size bed was amazing, great view and privacy. Close to everything. Staff were great. Got the room for my friends birthday, we were going out drinking, and she loved it! Had a few friends come back, there was plenty room. Staff brought a cot up just incase it was needed. Everything in the room was clean and sanitized, amazing furniture. Ice/pop/chip room was close by (chips/pop was $1.25!!!) couldn't get any better.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi 453brianat, We are so glad that we were able to help make your time in Dartmouth that much more special. As great as the hotel is, we are renovating to make things better than ever. We hope you come check us out then. Ron

"Awesome time"

5
07/08/2017

We went for a night getaway trip and it was awesome the hotel was really clean, the staff were very professional, the breakfast was really good, the pool was clean and most of all the jacuzzi was the best part of the room not to mention how comfy the bed was! We had a great time and we will definitely be back !

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Coopette940, Thank you for your kind words. The Jacuzzi rooms are definitely a treat. Thank you for mentioning our staff and how professional they are, they are our best asset. Please come see us again soon. ron

"Great stay - Great welcome to Nova Scotia"

5
07/08/2017

We were very pleased overall with our accomodations and the service at this location. Staff were extremely helpful with answering any questions about local area and the hotel. We had 2 nights at this location at the beginning and end of our trip and the location did not dissapoint other than they pool down for maintenance.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day MRBSelkirk, Thank you for the great review. Yes we did have to take the pool out of service for a day and a half. The amount of people using it made the water very cloudy and we could not get it back. So for safety sake, we drained it. Thank you for your understanding. Hope to see you again soon. Ron

"Decent property but...."

3
05/08/2017

Nice, updated property. Nice breakfast area. Standard breakfast for this kind of property. The bathroom in the room was very tight. In addition, the armchair in the room smelled like vomit. We reported it to the staff but they were in disbelief and didn't offer solution. We asked for it to be removed the chair from the room, which they did but did not provide anything to replace it. No one apologized for the issue or offered compensation for it.

JacksonGSM, Front Office Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
I'm very sorry about the disruption to your stay and that I did not gauge our response properly. Please feel free to be in touch with me directly and I'll be happy to make good on that. Best wishes, Jackson

"New and Nice"

4
03/08/2017

At the Best Western in Dartmouth NS I find the staff friendly and it is a newer hotel and is not showing it's age yet. It is usually always clean and staff are excellent. We had some trouble with the direct billing to a company credit card but after a few stays that has been sorted out. I would recommend the Best Western.

"Best hotel I have been to."

5
01/08/2017

Staff are great. They do everything to ensure you are comfortable. Rooms looks great and lobby very clean. Pool is a good size. Bed very comfortable. If you are having a meeting or wedding would be great place for it.

JacksonGSM, Front Office Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Peter, Thanks so much for your positive review! Speaking of the size our pool, we will be adding to the space a slide and waterpark soon. We're looking forward to that improvement and will be happy to have you back to check it out. All the best, Jackson

"Very Good Best Western Plus"

5
31/07/2017

Best Western Plus in Dartmouth is very clean and well maintained. Windows can be opened for fresh air!!! From many hotels I have tried this one is one of the best. Well located and very accessible. I recommend if you are in the Halifax area.

JacksonGSM, Front Office Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thank you very much for your positive review as well as pointing out the option for fresh air in our guest rooms! Many hotels do not have windows that open and I'm so pleased we're able to offer that. Best wishes!

"Weekend Getaway"

5
28/07/2017

We took our kids to Halifax for the weekend to getaway. When planning the trip, we wanted something close to everything at a reasonable price. This location met those expectations!! Great value for the money.

JacksonGSM, Front Office Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thank you so much for your review! I'm so happy you feel the same way that we do about the value of our product and service. Hope you had the opportunity to see the same thing in our restaurant, Trendz, as it compliments our hotel so well. All the best, Jackson

"Visit to Halifax"

5
27/07/2017

We found a great deal at the Best Western Dartmouth and we loved it! All the trouble we went to find the perfect place this hotel was wonderful! Everyone was so sweet and helpful we stayed two nights and ate dinner at Trenz their restaurant and found it so delicious! It is only 15 minutes from downtown taking the ferry to Halifax where it docks right at the boardwalk! I recommend this restaurant hotel!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Rosemary, thank you for sharing your experience with us. We are so glad that you choose Trendz over the many other choices you had in the area and downtown. We hope to see you again soon. Ron

"Clean hotel and friendly staff"

4
26/07/2017

We stayed 2 nights. The beds were comfortable and the free hot breakfast was good and lots of choice. The staff were friendly and helpful and gave us some outside dinner choices with printed directions. Used the laundry facility. Was clean. It was nice to be able to do laundry at the hotel. Soap etc is available for purchase.

JacksonGSM, Front Office Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thanks so much for your kind words! I'm happy to hear that we could be a comfortable place for you to stay during your trip. Best wishes, Jackson

"Birthday party"

5
24/07/2017

Rall we had an awesome experience at the best Western I had a birthday party for my 11-year-old son and him and his friends really enjoyed our stay the breakfast was amazing and the rooms were very clean and the staff were so friendly

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Bonnie, We are so happy to hear that your son and his friends enjoyed the pool and their time with us. We are upgrading our pool as we speak and are adding a huge waterslide. It will be a great venue for his 12th birthday. Ron

"Everything was best in class!!!"

5
24/07/2017

The rooms are spacious, clean and furnished with very versatile useful furniture (ekg. A very large surface desk). The breakfast had an excellent array of both hot and cold foods. A wonderful surprise was the delicious restaurant on site with local wines and beers. The only downside is that it is a bit hard to find--go all the way to the end of the road.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Theresa, Thank you for your kind words. While to hotel is in a Business Park there are many advantages to our location. Being close to Dartmouth Crossing that has an amazing amount of shopping and entertainment coupled with the fact that we have a quiet location away from any highway or traffic noise. Thank you again and we hope to see you soon. Ron

"Best Western Plus, Dartmouth, NS"

5
22/07/2017

I would recommend this hotel to all for either personal or business travel. The front desk employees are very friendly, polite and respectful. The rooms are very clean and the beds are comfortable. Internet service is available and fast.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Aubrey Thank you for the great review. Our staff is our greatest asset by far. We are so lucky to have the best staff in the Area. Come back to enjoy the results of our upcoming renovations to the restaurant, Lobby and Pool. Ron

"Great spot!"

5
18/07/2017

Had a great stay at the hotel and suites in Dartmouth, being approx. 4 hours from home it is a very convenient location for the city and I received a great rate for a king suite. Staff were very friendly and room was beautiful. Lounge, food and drinks are awesome. Recommend and I will be staying there next time around.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Michael, Thank you for the great review. The next time you come you will see some physical changes but no changes in the service from our staff. We are so happy to provide you with the best service in the Dartmouth area. See you again soon. Ron

"Service is outstanding"

5
17/07/2017

We are from US and have to say it's been a long time since we had such great service. Everyone from front desk to Paul the bartender and servers in restaurant are super friendly and helpful. This is a great place, reasonable cost, nice rooms and you will be treated like royalty!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Wendy, Nothing makes us happier than hearing people compliment our best asset.... our staff. They are truly professionals that care about what they do and we appreciate you recognizing this. We hope to see you again soon. Ron

"Doves perch four nights"

5
16/07/2017

We have stayed at many different hotels,but the beds far exceeded all others.We did not have a view but we didn't care..We rested.They have two elevators .Ice and vending oon floors 1 & 3.Free parking with a huge lit parking lot..Available on site is a full service restaurant.Full breakfast was free each morning.Ham,sausage,eggs,cereals and fruits.The employees were all helpful.My favorite was LeeAnne at the bar.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day coveyofdoves, Thank you so much for the kind words. We are so proud of our hotel and especially the staff. they make all the difference. Please continue to spread the word, we appreciate it. Ron

"Dartmouth Crossing - BW+"

4
16/07/2017

Great breakfast one of the best I've had in terms of complimentary. Room was clean and the temperature was good. The rooms do feel a bit dated, but I would classify this as a value hotel not a luxury hotel where I'd expect a more modern feel.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day claytons470, Thank you for your kind words. We are unsure why our rooms would feel outdated. Updated in the past 2 years is the carpet, mattress, bedding and couches and chairs. In any case, we are so happy you enjoyed your stay. Ron

"clean spacious rooms"

5
12/07/2017

Enjoyed my stay here. Service was excellent. staff were helpful. Rooms were clean and spacious and beds were comfortable. Breakfast included with the price of the room was great. Good choice and comfortable atmosphere. Service was friendly and food readily available.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Jessica, Thank you for the great review. We are so glad that you enjoyed breakfast, made fresh in our kitchen. We have many improvements coming including an expansion of the breakfast area and lobby. Please come back and check it all out. Ron

"Great holiday stopover "

5
11/07/2017

We stayed at the hotel 3 nights and it was very convenient, 10 minutes to the ferry in Dartmouth with access to downtown Halifax. Nicely equipped rooms, great check in, very nice staff. The complimentary breakfast was one of the best I have ever had at any hotel.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Stuart, Thank you for the great review. We also consider our breakfast the best as there is nothing microwaved or boiled in a bag. All fresh from our kitchen. We hope to see you again. Ron

"3 Nights in Halifax area"

5
10/07/2017

Wonderful hotel. The staff is friendly and accommodating and the rooms are nice. The hotel is undergoing some construction and renovation but we were on the opposite side so any noise didn't bother us. There was a lot to choose from at breakfast. My only complaint would be that the buffet area is too small for the number of guests but there are plenty of tables to eat after getting your food. Great location for visiting the Halifax area.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Karen, Thank you for spreading the word. The construction will remedy the breakfast issue that you have mentioned. The Breakfast room will be expanded and there will be a much better flow. We can't wait. See you again soon. Ron

"East Coast Adventure"

5
09/07/2017

Always been a great place to stay in the past and still the same now. Great food, quiet rooms and Staff are wonderful. Upgrades were a wonderful surprise after a few years. Missing some of the old staff, but some still thee . Enjoyed our stay as usual.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Melanie, Thank you for the great review. We are so happy you enjoy your stays with us. While some staff move along, we have an amazing core that keeps the hotel in great shape. We have some exciting renos happening and can't wait for you to come back and see them. Ron

"Awesome"

5
08/07/2017

Hotel was very clean staff very friendly an awesome experience overall. There were renovations going on at the time of our stay but the only reason we knew was because of the sign in the lobby telling us of the reno.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Ron, Thank you for the great words. Yes we have renos happening but they are not too intrusive yet. Make sure you come back to check them out once finished. Ron

"Fantastic"

5
06/07/2017

Fabulous rooms, terrific breakfast along with wonderful staff. I would highly recommend this hotel to anybody. Friendly staff cap off the great rooms. Great hotel for both family and business use. Recommend

"Great stay at Dartmouth Best Western!"

5
05/07/2017

Great staff. Wonderful breakfast. Loved the Trendz Restaurant. Clean luxurious and spacious rooms with all the little details taking care of such as large white fluffy bath towels, luxurious toiletries, microwave, fridge, coffee maker. Etc. Can't stress how clean the room was!!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Diane We are so happy that your stay was stellar. We appreciate your kind words. Please come back to see the renovations we are planning are finished. You will be amazed. Ron

"Nice, Clean Hotel"

3
04/07/2017

The hotel was clean and comfortable. However, the breakfast is included and too be honest, not that great. It was bland, not hot and had the same offerings both mornings I stayed there. Was not impressed with it.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day 585sherria, We are glad that you enjoyed the hotel. We are sorry that you did not enjoy our breakfast as many others do. We keep a high standard for breakfast and everything is made fresh from our kitchen. We have many renovations happening soon including a new extended breakfast area. We hope you will come back and try us out again. Ron

"Always good"

5
03/07/2017

I have stayed here numerous times and each time my stay has been excellent. The restaurant has some of the best food I have eaten in the past few years. Always clean and the staff at restaurant and hotel are always helpful.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Dave, Thank you for the great review. It is nice to see you recognize our staff which is truly the best asset we have. Can't wait to show you the changes we have coming. See you again soon. Ron

"Great stay"

4
03/07/2017

Had a wonderful stay at this hotel. Staff friendly and very helpful. The breakfast was good and the room was nice. The lounge was very comfortable and the staff was excellent. The check in and check out formalities were painless and no issues were had at this part of my stay. If I had any issues with anything the staff was helpful and understanding. I would recommend this hotel for business or pleasure vacations. The proximity to Dartmouth Crossing makes this hotel and easy and convenient place to have a rest.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi marccU2423HK, Thank you for the wonderful words. We appreciate that you took the time to touch on every aspect of your stay. We are proud of the product and services that we have. There are plenty of changes coming and we hope you come back to check them out. Ron

"Vacation in Nova Scotia"

5
29/06/2017

Great hotel. Very good restaurant. Nice helpful staff. Easy check in. Loved our king bed and suite room. Nice amenities. Lots of room for parking. Nice entrance. Good breakfast, the usual hotel breakfast choices.

"Clean and comfortable"

4
29/06/2017

We stayed here on our last night of our maritime holiday because it is close to Halifax. It's in an industrial area. Beds were very comfortable. Lots of pillows to choose from. Staff is professional. Very clean and contemporary. I think there were a couple of conference groups staying there so the Parking lot was very full. Lots to choose for breakfast, less if you have food allergies like mine. Our room looked out at a brick wall; I think there should be a lower price for those rooms! I think this hotel is mainly geared toward business travelers as opposed to families/vacationers but if you are looking for a clean, comfortable and modern place to stay and don't care about neighbourhood ambience, I could recommend this hotel.

"Great new look"

4
27/06/2017

We returned to this hotel 2 years after a stay for a hockey tournament and we were not disappointed. The new look and the renovations give the hotel a great fresh feel. The staff is friendly and very helpful. The free breakfast has better offerings that other hotels. Hotel is close to all shopping, tourist sites, etc...great place to stay.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day theguyfrommoncton, Thank you for the great review. Most of our major renos have just started but the small things like the Wallpaper and new lights in the hallways make a big difference. Just wait until you see the new pool and new lobby. We hope to see you again soon. Ron

"Compasionate and Caring staff - Clean and Comfortable Central location hotel"

5
26/06/2017

I've stayed in this hotel for business and for pleasure. When they can be they welcome early check in's or late check outs. The staff is friendly and patient and always have a smile. The rooms are roomy and comfortable and the business suites very comfortable. The beds are to die for and you are guaranteed a great sleep. Rooms are pretty sound proof. The included breakfast is delicious and lots for everyone. The restaurant and bar are comfy and have delicious menu - fish and chips one of their best. Staff is always very helpful and special shout out to cleaning crew they are always pleasant and say good morning and rooms are spotless.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day ginamU9561EP, Thank you for the glowing review. Not sure what else I can say as you have covered it all. Can't wait to see you again. Ron

"Great Value"

4
26/06/2017

Great value for price. Quiet and close to Dartmouth Crossing shops and restaurants. Was quiet even with a wedding going on. Comfortable beds. Decor a little dated. Breakfast was OK. Will definately stay again

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Allison, Thank you for the great review. We cater to many groups including weddings. We are so glad you had a quiet evening. We'll see you again. Ron

"Good night sleep"

4
23/06/2017

Most pillows ever! Different sizes and softness. Modern hotel with lots of parking but a bit out of the way. Breakfast was good and included in the price. Very clean hotel and rooms. Appears to be a fairly new hotel. Close to shopping and restaurants.

"Good accommodation in convenient location"

4
22/06/2017

This is a nice Best Western in a great location. Hotel is clean and provides a standard hot breakfast. Pool is okay but they are currently adding on to it. Location makes it easy to get to Dartmouth but is only one freeway stop from the bridge to Halifax.

"Would stay again !"

5
21/06/2017

Beautiful hotel , staff was very kind and helpful - restaurant food was well priced with generous (and delicious) portions Located close to downtown/shops... Stayed for a wedding , Venue was beautiful.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day G8075GX, Thank you for the great endorsement. We are so happy you enjoyed the wedding and the venue. Please spread the word and we hope to see you again soon. Ron

"Great Night's Sleep"

5
21/06/2017

A+ Stay! The room was very clean room and very comfortable bed. Excellent Customer Service and the check in process was very efficient. Breakfast the next morning was fantastic! I especially enjoyed the "build your own" waffles - whip cream, strawberry sauce, and coconut. Excellent selection of hot breakfast items - lots to choose from.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thanks Cathy, We are so glad you enjoyed the aspects of your stay you have mentioned. The breakfast is great and we are happy to offer all the extras. We hope to see you again soon. Ron

"Great place to stay"

5
21/06/2017

We really enjoyed our stay. Our standard room was very spacious, clean and the beds very comfortable. The breakfast selection was awesome...something for everybody. Will definitely stay there again when in the area.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Pauline, Thank you for the great review. Our rooms are larger than other hotels rooms and this was done by design. We want to make our rooms as inviting and spacious as possible. We hope to see you again soon. Ron

"My GO TO Hotel in Dartmouth"

5
15/06/2017

This is my go to hotel in Dartmouth, NS. I work my trips around this hotel having space available. Good to see they are catering to their clientele by renovating too, to keep things fresh. Great staff. Restaurant has great food.

"Close to Dartmouth Crossing"

5
15/06/2017

Staff are courteous and helpful - I have been staying at this hotel for business and for week-end get-away. The service has consistently been excellent! The rooms are a good size so is the pool and a hot breakfast is included. I highly recommend this hotel!

"Pleasant stay"

5
13/06/2017

I was in the area due to a death in my family my first thought was this location I had been a guest in the past and was very happy with my stay so only right this time considering the nature of the trip I wanted to be comfortable and made sure we had no issues. And if course not to my surprise yet again you made our stay very pleasant and we thank you See you again

"Always happy with stay"

4
13/06/2017

This is often my choice of properties when I'm over for races. Friendly, accommodating staff, clean rooms and comfy bed. Quiet area, but close enough to everything. Warm breakfast is nice and the choices are good.

"Comfortable"

5
12/06/2017

Whenever we stay in Halifax/Dartmouth we always try to pick here first. It's located close to most of the major shopping in Dartmouth. Rooms are clean, beds are comfy, hotel is quiet(we usually stay on the top floor) and the staff is friendly, can't ask for much more than that!

"Great hotel"

4
04/06/2017

Clean, friendly and a great buffet breakfest,always enjoy our stays at this hotel.close to the Micmac mall, ferry to downtown Halifax and also to both bridges Minutes away from Dartmouth crossing where Costco and other stores are located

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day M150ZRmaryd, Thank you for the great review. We have some exciting renovations coming and we hope you come back to see them. Hope to see you again soon. Ron

"Conference Week comfort"

5
03/06/2017

30 of us stayed here for a conference and we couldn't have been more comfortable. Staff were beyond excellent and accommodating. Will definitely return. That location is excellent. Close to shopping and restaurants.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Hi Terry, It was indeed a pleasure to host your conference. We know that you and your company will be back to join us soon. Ron

"Last Minute Business Trip"

5
31/05/2017

Very clean, friendly hotel. Excellent location when doing business in the industrial park. Very close to shopping and restaurants. I would recommend it to others and will stay again and not only for business.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Keith, Thank you so much for the great review. We have some exciting news..... the best can get batter. We are expanding several areas in the hotel and updating. We hope you come back to see it all the improvements. Ron

"Group Hockey Weekend"

3
29/05/2017

We travel a lot for hockey and we always welcome a friendly location with amenities that accommodate a group. This location was very good. The staff were friendly, breakfast was good and the accommodations were clean and comfortable. It is in a good location. My only suggestion is to have the rooms cleaned earlier. On Friday our room was cleaned around 3:00pm. On Saturday, our room was still not cleaned by three when we returned for a nap. We had left the hotel at 8:30 and expected when we returned at three that it would be freshened up. I asked for towels, removed the soiled ones, changed the garbage myself and made the beds. By this time, we did not want to be disturbed by cleaning staff.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Nmn2000, Thank you for taking the time to review our hotel. We are sorry that you did not agree with the timing of our cleaning staff. It is imperative that we clean rooms that have checked out first everyday in order to honour our commitment of a check in time of 3 PM. Once these are done, we work on the stay over rooms. In your room there is a door hanger very prominently displayed asking if you would like to request your room to be cleaned at a specific time. Thank you again for your comments. Ron

"Great Business location"

5
28/05/2017

Dartmouth Best Western is central and has everything I need in a hotel. Courteous staff, clean rooms, Internet service and breakfast with a great variety of choices. I use this hotel for business and keep coming back for the great service.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day T3197GGmariem, Thank you for the great endorsement. We are so happy you enjoy our hotel as much as we enjoy having you. See you again soon. Ron

"Simply the Highest Level of Service"

5
23/05/2017

This property has a small renovation project under way, but this didn't let staff have any slips in exceptional guest service. Highly recommended - an exceptional property! We didn't have a chance to check out the complimentary breakfast in the morning as we had an early flight, so perhaps starting the breakfast at an earlier hour would make a difference for guests heading to the airport.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Donald, Thank you for the great review. We are very proud of the services and product we offer. It is true we are renovating but the impact on guests is very minimal. The end product will refresh the hotel and give it that modern look that it deserves. We hope to see you again soon. Ron

"Very Nice"

4
21/05/2017

Here overnight for business. Love this Hotel. Staff is very accommodating, bed was comfortable, rooms are large and hotel is quiet. Pool is small but more than adequate for a quick dip. Had a great stay!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Susan, Thank you for taking the time to review our hotel. We are just starting our renovations of the pool, lobby and restaurant. We know you will enjoy the upgrades. Please make sure you drop by again soon to see the new areas of the hotel. Ron

"Professional and friendly"

5
19/05/2017

Stayed 3 nights for our company conference and had a fantastic stay! Friendly staff, clean and comfortable rooms and an easy commute to everywhere I needed to go made this a great choice. This was not my first stay in this particular hotel and it will not be my last.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thank you Sarah, It was a pleasure hosting you and your company. We are so happy you keep coming back. We'll see you again soon. Ron

"Great hotel"

5
17/05/2017

Beautiful clean hotel wonderful complementary breakfast close to all shopping and amenities excellent lounge/restaurant and a great swimming pool free Internet free parking and free breakfast excellent staff

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thank you Sharon We are so happy you enjoyed your stay. Thank you for sharing your experiences with everyone. We look forward to seeing you again. Ron

"Stay here - you wil not be disappointed"

4
17/05/2017

Lovely facility - clean and welcoming. Staff are pleasant and are so willing to help. The beds are comfy and the atmosphere is very quiet. What a breakfast! Great choice and you will not leave hungry!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Canmoretravelbugs, Thank you for the great review. We look forward to having you back soon. Ron

"Best Hotel in Dartmouth"

4
17/05/2017

Always made to feel welcome - Bar staff know my name and what my brand of Beer is. Very friendly & Helpful staff. Will be back for another Business Trip Look forward to my next visit to see the renovations complete

"All was great"

5
17/05/2017

The entrance was inviting. Staff was friendly and informative. The room was beautiful and the bed was just as I like it to be. I was surprised there wasn't a hair dryer in the room. I hadn't brought mine! Conference room was great Food was DELICIOUS!

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day eileens791, Thank you for the great review. There was no hair dryer in the room? Hmmmm.... we'll have to check into that. There is a hair dryer hung on the back of the bathroom door normally. If this happens again, just call the front desk, we have plenty of extras. Thank you again and we hope to see you soon. Ron

"Weekend off"

4
15/05/2017

Great place near shopping mall and downtown Halifax, easy access from the highway. Only bad point found during the weekend, there is no fam in the bathroom, so while taking a shower, all the all the steam stay in

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day D5288KZstevep, Thank you for the great review. We do not have fans in our bathroom. The sir is circulated through out the building by a central air system. There is constant air moving from the hallways, into the rooms and out the bathrooms. We are currently doing some small renos and may have had this system shut down for a period of time. Sorry about that. Normally steam is not an issue. We look forward to seeing you again soon. Ron

"Great"

4
08/05/2017

Overall experience with this stay and other Best Western Hotels has always been a good experience. This is why when my wife and I travel, we seek to find a Best western to sty in. from other experience, staff has always been very accommodating, rooms are clean and beds comfortable. Breakfast always has a good choice and the restaurants are priced fairly compared to other outside the hotel chains are. Parking was good

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day 210huberts, Thank you for the great review. We appreciate your loyalty to the brand and to our hotel. We hope to see you again soon. Ron

"Easter Shopping Trip"

5
08/05/2017

The hotel was very clean and comfortable. Great breakfast with a nice variety of choices. Did not like having to go through the lobby area to get from the pool to the elevator. For a heated pool I found it a bit cool. The location was very convenient for shopping in Dartmouth and Halifax.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Jackie, Thank you for the great review. We look forward to having you stay again soon. Ron

"Friendly and Clean"

4
05/05/2017

This is the second time I've stayed here in recent years, and both times have been very good. Rooms are large, beds are very comfortable and the staff are very friendly. Currently they are repapering all the walls and apparently upgrading the pool area as well. I've never eaten at the restaurant unfortunately, so I can't speak for that place. Proximity to Dartmouth Crossing, MicMac Mall and the bridge to Halifax makes this place ideally located. I highly recommend it to any traveller.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Paula, Thank you for the great review. Yes we are renovating but as you have seen, it will have minimal impact on guests stay. We can't wait to show off our new digs when they are done. Ron

"Great place to stay"

5
02/05/2017

My husband and I stayed here for the weekend.....by far the nicest place so far...room was huge and clean....bed was comfortable....breakfast was delicious.....restaurant serves great food....only complaint was the staff at front desk are not the friendliest...would highly recommend this to my friends and will definitely be back...

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Wendy, Thank you for the perfect rating. I'm not sure what happened with our staff at the Front Desk during your stay. I will address it personally. Hope to see you again soon. Ron

"Convenient Location"

5
02/05/2017

This hotel had everything you would need. I stayed for two nights for work purposes. It was conveniently located - close to where I needed to be for work and close Dartmouth Crossing for shopping. The guest rooms were spacious and clean. Bed was comfortable. There is a free breakfast in the morning. I did not use the fitness centre or pool but they have both. Staff upon check out were very pleasant and helpful. No complaints.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day jegbd, Thank you for the great review. We have some exciting renovations coming soon and we hope you come back to enjoy them. Ron

"One night for a job interview"

3
30/04/2017

Stay here when travelling to Halifax Area, both with the family and without. The hotel location is good, close to Dartmouth Crossing Shopping, bridge access and burnside ind park. Typical hotel. I would recommend.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thank you I3718YLdonaldm, Thank you for taking the time to review our hotel and making such great remarks. We hope to see you again soon. Ron

"Lovely relaxing stay"

5
29/04/2017

Great clean room, wonderful staff, amazing food. Best of all i could really control the heat in the room....sounds crazy but this is a rare thing in a hotel room. I could warm it up for yoga dn cool it back down for sleep in a matter of minutes.

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day Paula, Thank you for the great review. We take pride in all aspects of our hotel including the heating and cooling units. Our Maintenance Department does a great job in keeping the building operational. Hope to see you again soon. Ron

"Great location"

5
29/04/2017

Awesome staff... Good breakfast... For government approved spot, it is THE best. Other options are in awful locations and have horrible breakfast.. Pool and fitness center are above average for hotels

BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Good Day garybY7472IK, Thank you for the great review. We love taking care of our Government partners and are happy to offer an approved rate. We hope to see you again soon. Ron

"Great Experience"

4
23/04/2017

We enjoyed our experience at this hotel, the meals we had in the restaurant and the banquets at our convention. Very nice suite with lots of space. quick check and check out. We recommend this hotel on every aspect.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Hi Bonnie, Thank you for the great review. We have some exciting changes happening soon with the hotel and we can't wait to get you back to experience them. Ron

"Very Clean"

5
23/04/2017

I have stayed at this location several times and the service is always great. The rooms are also very clean. The Hotel is also in a very good location.I have stayed at this location 3 times in the past year and will continue to go back

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day infoG5290ZU, Thank you for the great review. We are so proud of our housekeeping team and the great job they do day in and day out. We look forward to your continued patronage. Ron

"A great hotel...clean and comfortable. "

5
17/04/2017

My associate and I checked in (two rooms) after midnight. The gentleman at the front desk (I think Mr. Johnson or Jackson...not sure) was the most efficient of all front desk people that I have encountered. The lobby looked pretty and updated and the rooms were nicely appointed as well. The complimentary breakfast was great. This was our first time at this hotel and now it will be our first choice in the future as we come for business once or twice a year. Also the free parking was close and easy.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Jerry, The gentleman you had the pleasure of dealing with was David. He was our employee of the year for 2016 and we couldn't be prouder. He is a delight and it amazes us how bright and attentive he can be while working the overnight shift. Our lobby, pool and restaurant are being upgraded starting very soon. We love our hotel right now and can't wait to see it in a few months when the renovations are complete. Please come back and check it out for yourself. Ron

"Great staff, great food, great rooms"

5
17/04/2017

I have stayed at this hotel a lot for education and business over the last two years. The food has always been excellent (Lobster Poutine is my favourite). This hotel offers a true sit at the bar talk with bartender and other guests experience for the business traveller. For the family traveller there is a nice warm pool and morning buffet breakfast. Paul, Vanessa, and Aimee in the bar always add to the experience every stay by making sure everything is perfect and carrying on friendly conversation. I would recommend this hotel to anyone coming to the Burnside or Dartmouth Crossing areas.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Hi Alex, Thank you for your great review and your continued business. Small confession, the Lobster Poutine is my favourite also. We have some exciting changes coming to the lounge and lobby area. Besides the seating at the bar we will have a new communal table for guests to gather and meet. This is just the tip of the iceberg, I am sure you'll love the changes. See you soon. Ron

"Great place to stay"

4
13/04/2017

If you want to be in this area then this hotel is the best option for you. Great service, good food, wonderful spacious rooms. It is a very easy drive to Dartmouth Crossing if you are interested in shopping or dining.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Greg, Thank you for taking the time to review our hotel and for the great rating. We are close to all amenities and an easy drive to downtown Halifax. We hope to see you again soon. Ron

"Best Western, best foot forward"

5
11/04/2017

Our family had a great stay at Best Western. Staff are friendly and helpful, the restaurant is excellent, with an impressive wine list, and the rooms are clean and comfortable. Next time we'll definitely take advantage of the pool. Free hot breakfast is the cherry on top!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Z7902DTsarahm, Thank you for the great review. We are so proud of the product and the services that we offer. We have some exciting changes coming to the restaurant, lobby and pool area and we can wait to have you back to check them out. Ron

"Exceptional staff; very comfortable rooms; surprisingly good restaurant"

5
10/04/2017

The hotel I normally stay at, in Dartsmouth, was closed for renovation so I decided to stay at the Best Western Plus. And now...I have a new favourite hotel in Dartmouth. The staff was courteous, helpful and genuine. The room was spacious and well-appointed and very clean. And the restaurant - wow - that was a surprise. The food at Trendz, the on-site restaurant, was really great.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Jstead, Thank you for the exceptional review. Coming from a Level 6 TripAdvisor Contributor, we appreciate your comments. Our staff will appreciate the recognition, they are truly our best asset. It's great that you got to enjoy Trendz Restaurant. We are so proud of what they do for us day in and day out. We can't wait to see you again. Ron

"Business "

5
10/04/2017

Stayed at this hotel for the first time and I was glad I did service was fantastic and the hotel was clean. Rooms are good size and beds are comfy . Will be back in the near future. Location is great for business or pleasure. Dartmouth Crossing is not too far away and you are also right in the business park.

"Great Hotel"

4
02/04/2017

Hotel was clean and staff was helpful. Breakfast was well appointed with a great variety, and also options for those with allergies. Rooms were spacious, beds were comfortable and amenities were plentiful. Pool was heated, clean and a good size, but they did neglect to replenish the towels regularly towards the end of the day. I did observe what appeared to be blood on the bed skirt and paint peeling around the door of the closet, but the room was clean overall. The fire alarm also went off as we were packing to leave and we spent a half hour outside in the cold, but the staff came out with blankets for the kids which was nice! A little pricey, but mostly worth it!!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Asheley, Thank you for the great review. Sorry about the alarm, small issue in one of our meeting rooms that the staff took care of right away but we had to clear the building as a precaution. We are happy you enjoyed your stay and hope to see you again soon. Ron

"A fine place to eat chicken wings and sleep"

4
02/04/2017

It was all good, just not for an extended stay with your PlayStation 4 because the television image mode will always default to Dynamic (insanely bright) after a few minutes regardless of your desired settings.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day andrebY2051FE, Eat chicken wings.... shop....relax.... work and have a meeting .... or eat more chicken wings. All can be easily accommodated here. Thank you for taking the time to review us and we hope to be serving you more chicken wings soon. Ron

"I love this hotel!!"

5
28/11/2016

I stay here whenever I am in the HRM. There are other options close by, but this one is by far the best. The restaurant/lounge has excellent food and everything you need or want is nearby. The highway is easily accessible which makes commuting easier. The rooms are very comfortable and spacious. I definitely recommend this hotel.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Hi Darlene, And we love having you stay. It is always a pleasure. Thank you for recognizing what we are so proud to do, be your home away from home. Look forward to seeing you again soon. Ron

"Back Home"

5
23/11/2016

Always feel welcome at the Hotel. Staff remembers my name and what I like to drink! Well come back again when I am in the Halifax/Dartmouth area weather for business or pleasure. great Hotel - Great Staff

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Thanks Again Keith, It is our pleasure serving you. ron

"Satisfied guest!"

4
03/11/2016

Property was clean, staff were wonderful! The service and commitment of its employees is top notch and they make you feel at home! There is no doubt we will be back! Thank you all for a most wonderful stay!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day whitecat50, Thank you for your great review. During your next visit, please take the time to try lunch or dinner in our Trendz restaurant. I know you will see that it compliments the hotel. See you again soon. Ron

"Personal trip"

5
01/11/2016

Excellent hotel ,beautiful clean rooms,great restaurant and bar,close to all the shopping you need, and a wonderful full breakfast menu starting at 6 am.Friendly staff at front desk and inside the restaurant areas.Hotel has a lot to offer for sure.If you have to go into Halifax early morning you best get an early start to beat the traffic though!! The hotel has a sign in lobby showing when the best and worse times are for traffic into the city.I would definitely stay here again for sure.Very easy to find once you take turnoff into Dartmouth crossings.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Brenda, Thank you for the great review. Your comments about the staff will be passed along, we are very proud of all of them. We will see you soon. Ron

"Become a Rewards Member!"

4
30/10/2016

Best Western Dartmouth is a great hotel for anyone travelling for business. The staff are generally courteous and professional, and the location is great for anyone working in the Burnside area or wanting to explore Halifax as it is quite close by (just make sure you have some change on hand for the tolls). I was particularly pleased with my last visit as I had had a long day of driving, and upon arrival was surprised with a free room upgrade. Although it may have seemed like a small gesture, it really made all the difference for this work trip!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day eastcoast90, Thank you very much for the ringing endorsement. There are indeed great benefits of being a Best Western Rewards member. Free upgrades upon availability is just one of therm. We are more than happy to provide them if available. Thank you again and we hope to see you soon. Ron

"Nice spot. "

5
25/10/2016

My family and I came here for an overnight before school started for a little getaway. It's a great spot. It's clean, is visually appealing and has a nice pool. The only thing that's negative about this spot is how It's not really close to anything but you can get to most of what you'd want to see within 10-15 mins drive.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Wendy, Thank you for the great review. We are situated in the Burnside Business Park which gives us many advantages over other hotels. We have walking trails just off Spectacle Lake which are great for a leisurely walk. Dartmouth Crossing is a 3 minute car ride or a 20 minute walk and provides some of the best shopping in Atlantic Canada. Thank you again and we look forward to seeing you soon. Ron

"Meh"

3
19/10/2016

Came into Halifax to a beautiful sunset and we were really excited to relax and see it from our hotel room. First of all the staff was great, hotel is ok. Rooms were ok, the floor had dips in it, almost like the padding was gone, under the carpet. So we get to our room and bam, no sunset, we had a wonderful view of a freaking wall two feet from our room. I don't think that you could've have purposely put us in the worst room in the hotel. i have to tell you after that it was all over, this was probably the worst view from a hotel that i have ever stayed in ...the walls are paper thin.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day IrishBlue Traveller Thank you for taking the time to review our hotel. You have touched on a few positive points of your stay. These are the things that we promote about our hotel. Service, cleanliness and great food. But we do not promote a view. We are conveniently located in a business park and would never tell any guest that they could enjoy a sunset from any of our rooms. We hope the positive things about your stay will make you decide to stay with us again in the future. Ron

"Typical Good Best Western"

4
19/10/2016

Situated in a semi-industrial area and is about 15-20 minutes across either toll bridge ($1.00 per trip) to Halifax. Not difficult to find. Typical room, comfy bed and pillows. WiFi. Good breakfast with scrambled eggs, meats.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day springbanktraveller, Thank you for the great review. We are very proud of the product and services that we offer. We hope to see you again soon. ron

"Wedding"

5
18/10/2016

I recently attended a wedding at this hotel and was pleasantly surprised by the meal. I am unable to eat gluten and I generally do not eat in restaurants for fear of becoming sick. At this wedding my server asked if anyone at my table had allergies. Of course I told him and, for the rest of the night, I was taken care of. Everything that came out of the kitchen for me was gluten free. From the delicious soup, to the main course and even a decadent chocolate dessert! It was so good I thought to myself that this couldn't possibly all have been gluten free and that I was probably going to have to leave early. I danced all night without any more worries. Kudos to the staff at the best western plus hotel. I loved it so much I have even checked out the regular menu at their restaurant and I plan to come back with my husband.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day dayna5612, We are so happy that you enjoyed the wedding at our hotel. Our Chef, Daniel Delorme ccc, and his staff are the best at taking requests for special diets and following through on them. All we need is a heads up. We also will take care of guests attending the daily breakfast and any dietary needs they have, just ask. We can't wait to see you again. Ron

"no regrets"

5
14/10/2016

We selected this hotel because it had great reviews and was close to the airport at the end of our Nova Scotia vacation. Just want to let the hotel know how important it is to feel at home and be comfortable when traveling. When we checked in there were friendly smiling faces eager to help. Jackson was one of those. Thanks from Napa Valley California. I almost forgot to mention the comfortable cozy beds. Housekeeping staff is also great.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day b r I am so glad that we were able to help you finish off your vacation by making you feel at home. Our staff is our greatest asset and we are happy that you experienced this. We hope to see you again soon. Ron

"Nice suite"

4
12/10/2016

My wife and I stayed here during thanksgiving in a jacuzzi suite. The jacuzzi was great, fell asleep once in it. Room was very large, 3 times the room I'm in now. Room was very clean. Breakfast was good, lots to be had. Staff were very nice and helpful. The king bed was too firm and the pillows too thick . I was able to get thinner pillows but settle to try the bed a second night with new pillows and it wasn't any better. Too bad, next time I'll make sure it has a softer bed. All in all it wasn't too bad and the price was very reasonable.

"Good cleaning staff"

2
04/10/2016

Stayed here over the last weekend. Had a really clean room and the food in the restaurant was excellent. Would not say the same about my front desk interactions. From the day that I checked in until I left I had talked to the same lady. She was impolite and frankly didn't seem to care that I was staying there. I wasn't told about any of the amenities or even when breakfast was. It's quite bad when you have to do all that research on your own. The day I left I had a different lady and she was a delight compared to the first woman that I had spoken with on the first two afternoons previous. In the future maybe you could treat all of your guests with the same respect even if we don't look like we have a lot of money.

"Trends restaurant is Halifax/Dartmouth's best kept secret!"

5
03/10/2016

This restaurant is just great! Try the seafood medley! The banana bread pudding is to die for! I highly recommend this restaurant and Amy is a wonderful server! Can't wait for Thanksgiving Dinner there next Monday's!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Hi Bob and Pandy, Yes, we agree.... it's the best restaurant in Dartmouth for sure. The food is amazing and complimented by amazing staff like Amy. We are so proud to be associated with such an amazing restaurant. See you Monday. Ron

"Great Bed but heating system variable"

4
03/10/2016

I had good night overall as the bed was great but heating was tricky and a little noisy..Also, watch the price of beer in the restaurant.although the food was good. I loved the carrot ginger soup....and the waitress was A-1. The location is a little isolated and the view was of the parking lot. The price included breakfast which was just OK and selection limited.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Connie, Thank you for your great review. Our heating and AC come from individual units in the rooms and they need adjustments from time to time like any other piece of machinery. We keep on top of it very well and we'll make sure we look at the room you stayed in. Thank you again and we will see you soon. Ron

"Restaurant and cleaning staff excellent!! "

3
02/10/2016

The food and service in the restaurant is great. The cleaning staff does a great job and are very accommodating. The front desk staff have something to learn. Oct 1 and 2nd I have stayed here. Both days I have been served poorly by the same woman. I also had my credit card charged an extra 100 dollars in case of damage. I was not told about this when I checked in and when I asked about it she acted as if it was no big deal. Well it is when you Are not told about it and have no intention on harming your hotel room. Next time in Dartmouth I will be looking at other hotels who appreciate their customers.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Boater0, Thank you for taking the time to review our hotel. We are sorry that you did not enjoy your stay with us. The $100.00 was a preauthorization, not a charge. This is a normal practice for all hotels and we can assure you this will be done no matter where you stay. It is not an accusation of possible damages, this preauthorization is to allow you to have signing privileges for our restaurant and other amenities that we charge for. We are sorry if this was not portrayed to you properly. We hope you change your mind and we get to see you again. Ron

"Wedding party "

5
27/09/2016

This was a very good choice for the event staff was great for the banquet As for the hotel itself was great good value for your money nice clean and close Dartmouth nice breakfast with your room very busy. Great job to the staff here

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Thank you Scott, Your review is exactly what we have been telling people all along, there is no better place in Dartmouth to have a wedding. The facilities are great and the staff are amazing. The food is a class all it's own. Please spread the word. Thank you again and we hope to see you again soon. Ron

"3 star hotel with 5 star attributes"

5
27/09/2016

Really impressed with the quality of staff and facilities. Three star prices for close to five star service. Clean, comfortable and friendly. The food in their restaurant was very good and it was nice to have a free breakfast that was not just continental. Angela, the lady on the desk arranged for my friend who was feeling quite ill in the morning to stay a little longer in the room. Just finished up a three week trip of the Maritimes, 16 different accommodations and this one overall impressed me the most!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Jeannie, Thank you for the high praise. Our greatest asset is our staff and Angela is definitely a leader here. She has been made aware of your comments. Please tell your friends and we hope to see you again soon. Ron

"Excellent Stay"

5
27/09/2016

Hotel was great. Internet super compare to other hotel. Breakfast lots of choice. Room was everything expected. Hot tub needs service and Pool area not that clean. Stayed at another hotel for one night , way trip went. That hotel was not good. Will stick to Best Western.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Thank you Mary, We Appreciate your review and we are so happy you enjoyed our hotel. We hope to see you again in the future. Ron

"Nice hotel"

4
26/09/2016

Nice hotel with a great buffet breakfast. Nice decor and clean! Would definately stay here again. Ask for a room on the 2nd floor and up...it seems as though the rooms are larger off the ground floor.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Jennifer, thank you for your great review. All of our room types are the same size no matter what floor they are on, although being higher up may give you the feeling that the room is bigger. In any case, we are so happy to hear that you enjoyed your stay. We anticipate your return. Ron

"Convenient and great restaurant"

4
25/09/2016

Very Convenient and quiet location close to Dartmouth Crossing as well as bridge to Halifax. Trendz restaurant serves great meals and is good value for money. Rooms are spotless and beds very comfortable. Good wireless internet service throughout the hotel.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Cape2Caper, Thank you for your review. We are so happy that you enjoyed your stay and the many free amenities that we offer. We hope to see you again soon. Ron

"Great stay"

5
23/09/2016

Recently spent two nights here. We've been here before and will be back. As always we were greeted by friendly and helpful staff. Our room was clean, comfortable and quiet. Breakfast offered lots of choice and a nice timeframe to enjoy it in. The hotel is located close to both MicMac Mall and Dartmouth Crossing and not a complicated drive into Halifax.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Emmy, Thank you for the great review. It is always a pleasure seeing you. We can't wait to see you again. ron

"Musty room"

2
21/09/2016

The hotel staff were very friendly however the room , which was listed as non smoking smelled!! It was very musty stale smell. The hallway smelled of smoke. The carpet was old and desperately needed to be replaced. The bed looked lumpy !!.. I could not stay there in that smell. The staff tried to find us another hotel as there were no other vacant rooms. I do not understand hotels allowing smoking in any rooms!!

"A Good Hotel Near Halifax"

5
20/09/2016

We found this property to be comfortable, clean and appropriately priced. We were also pleased with the attached restaurant. After a long trip from Digby, it was good to be able to have dinner without driving.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day John, Thank you for your great review. It was great that you had a chance to try out our Trendz restaurant and we are so happy you enjoyed it. Hope to see you again if you make your way from Tucson again. Ron

"Great friendly place and great help"

5
16/09/2016

How nice to be so close to Halifax yet have a wonderful quiet place to stay. The people that work here are friendly, helpful and caring. The free breakfast was very good with lots of choices and the dining room in the hotel had really good food and our waitress was a treasure. There is a work out room a pool and office facilities if needed.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Betty, Thank you for the great review. We are so glad that you had the opportunity to try our Trendz restaurant. They are truly a great restaurant with some great staff. Hope we'll see you again soon. Ron

"Wonderful time"

5
15/09/2016

We found our time here excellent, great attention to guests. Close to Halifax and other points of interest. Staff is very friendly, breakfast very good. Offer you opportunity as to when you want your room cleaned. When we were there, they were putting in new beds and brand new towels. Keeping everything up to date. Nice out door mall with lovely restaurants near by, where we tried out a few.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Sandra, Thank you for your great review. Yes we are putting in new mattresses and have replaced all out linens. Even though there was life left in these items, it is time to upgrade. Thank you again and we hope to see you again soon. Ron

"Bad Experience"

3
13/09/2016

breakfast wasn't hot , eggs terrible , sausage and potatoes tasted like grease , coffee very good , bed sheet worn out completely , duvet dirty and mattress cover dirty , toilet seat loose nice new rug in room and in hall . very quiet night .

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Richard, Thank you for taking the time to review our hotel again. We are shocked to hear that your stay was less than stellar as it has been in the past. Please feel free to contact us at [email protected] to discuss your stay further. Ron

"Do you have allergies &/or asthma?"

1
12/09/2016

We did not stay here. We asked to see a room before we registered and it was a good thing we did. I have allergies and asthma and I'm very sensitive to chemical odours and any kind of smoke. The room we looked at and the hallway were not good enough for me to stay there. We chose the Best Western Chocolate Lake over this hotel and were very pleased (for the same price).

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day MarleneandMilan, I am sorry that you did not give our hotel a chance. Our hotel is 100% smoke free and we enforce this with a substantial fine if anyone violates it. We have regular guests, with allergies, that book ahead and we clean the room without chemicals. We have several different ways that we do this according to what our guests needs are. We even have special linens set aside for these guests. Instead of a low rating, I really wish you had informed the hotel of your allergies ahead of time and settled in a chemical free room that we would have had prepared for you. I know you would have enjoyed your stay. Ron

"Nice, Quiet Location"

4
12/09/2016

The room was comfortable and clean. As the hotel was completely booked, a sign by the elevators listed the best times to go to breakfast and not be too crowded, which was nice. Breakfast offerings were very good, both hot and cold. The property is close to shopping and restaurants.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day A M G, Thank you for taking the time to review our hotel. We are glad you made use of our sign in the lobby to help you with choosing your breakfast time. The sign has been very helpful. Thank you again and we hope to see you again soon. Ron

"State of the art, modern Halifax hotel"

5
09/09/2016

After 10 days travelling through the lovely, rustic Cape Breton countryside, we were ready for a return to fast internet and cable TV. The BW Plus delivered in spades - modern, lusciously air-conditioned room, very fast internet, decent restaurant, pool and exercise room. Very refreshing!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Alison, Thank you for the great review. We are so glad that you enjoyed our hotel and that it was what you needed after what sounds like a great visit with our friends in Cape Breton. We hope that we see you again soon. ron

"Pool/sauna was out of service for days, no fan in washroom."

3
08/09/2016

Pool was out of service (only reason I booked there). Air conditioner was falling apart, service was not good at all ( I am 27 and they looked at me like I was a child ), didn't ask me how my stay was when I left, and he answered phone calls before assisting me in my check out so I was standing there waiting. And there was no fan in the bathroom?? Hard to get ready for work when the mirror is fogged up for 20 minutes. For the price I paid, I felt like I deserved a partial refund for not being able to take advantage of the pool.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Chad, Thank you for taking the time to review our hotel. We do not have fans in our washrooms as we have a central system for air circulation in our building. There is a vent in the bathroom that has a constant airflow as the building is pressurized. No noisy bathroom fans here. The pool was an unfortunate coincidence. We had an incident that was created by another guest that left us no choice but to dump the pool. It was out for two days while we refilled it and warmed it up. In the meantime we did offer guests free passes to a nearby facility. Some guests took advantage of this offer and some did not. We are sorry that you did not experience our hotel like the many others that have helped us become the number 1 hotel in Dartmouth on TripAdvisor. We assure you that this is an isolated incident. Ron

"Loud Air Conditioner"

3
04/09/2016

Nice place, clean, expected and got good service, nice breakfast but coffee/tea set up in the midst of everything so waited in line up for hot beverage. The only real issue was a really really loud air conditioner unit- my husband and I hardly slept (forgot my earplugs) and my husband can usually sleep though anything - because of this I wouldn't stay there again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Travelgirl156, Thank you for taking the time to review our hotel. We are saddened that you had a less than stellar experience. After investigating, we see no complaints about a noisy AC noted over the past couple of weeks. If reported, I am sure our maintenance staff would have fixed it immediately. We have an extensive preventative maintenance program but from time to time something will slip through our hands. Out AC units are not generally noisy and we hope that you won't base your decision to join us again on this experience. If you change your mind we would be happy to see you again. Ron

"Best Western - This hotel should be a Best Eastern!!"

5
01/09/2016

This hotel looks pretty new. Nice and clean. And the staff is awesome. Room was clean - we had the 2 X Queen size. Pretty much had what a typical short stay hotel would have, though no microwave or small fridge. Had a coffee maker. Nice. Area was quiet. Had a great sleep. Beds comfy and the pillows good. Another plus to this, as with all the BW I have stayed at, was the free breakfast - well should I say "included breakfast". Nice selection. Hot breakfast with scrambled eggs, sausage, and the typical choice of breads and muffins, cereals, fruits, yogurt, and juices. Nice way to start the day. I would definitely stay here again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Seppster58, Thank you for the great review. There is a fridge in every room in the credenza, maybe you didn't see it. Our Trendz restaurant does a great job of providing breakfast along with all meals. We can't wait to see you again. Ron

"Another good stay at a BW"

4
31/08/2016

The rooms are nice and the staff is good. Breakfast was decent - lots of choices. One complaint - our room did not have a microwave - something I wouldn't worry about normally but on this one occasion we needed one! Pool very 'green' but otherwise seemed okay -- and it was warmer than some pools we had been in on this trip!

"Love it there!"

5
31/08/2016

This hotel has great employees and management. The beds and pillows are very comfortable. The layouts are nicely organized. We were there for different events and occasions and everyone goes above and beyond at all times so we can enjoy a wonderful experience. Plus, the restaurant has a diverse and delicious menu, including wine pairing. A gem close to fun shopping destinations and other good spots. Also, this hotel is close to the airport. Thanks to all!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Jolene, Thank you for your great review. We will pass along your comments to our team. They certainly do know how to go above and beyond. We can't wait to see you again. Ron

"best hotel ever"

5
31/08/2016

this hotel is the best I've never stayed at!!! Food is crazy, restaurant is more than a 5star, and with and excellent service. Very very clean and tidy. Spacious room and the beds are just awesome, you sleep as if you were in a cloud. Service at the reception is quick and people are very friendly, you feel like home. I recommend this hotel if you want to relax and do not want to worry about anything. Everything is being taken care of. Can't wait to go back.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Rosiline, Thank you for your amazing review. We also feel our hotel is a very relaxing and makes you feel at home. The staff are so happy that we could make your stay special. Thank you again and we look forward to your next stay. Ron

"Our Stay at Best Western Plus in Dartmouth"

5
30/08/2016

The Best Western Plus in Dartmouth was an attractive hotel. My children made good use of, and enjoyed the pool and the gym. The staff at the Best Western Plus were friendly, helpful, knowledgeable, courteous and professional. We found the rooms to be very comfortable, especially the beds. The rooms were also very clean. It was great to be able to control the temperature of the room. We really enjoyed having a bar fridge in each room, as it allowed us to buy snacks, and lunch items, which in turn allowed us to save money that we were able to use on enjoying our vacation more. This was a major receive for us choosing the Best Western Plus. It was great to have a large desk with a comfortable chair to sit at when we were using our computers, as well as a cozy reading chair. It was also very nice having a t.v. with multiple channels for our relaxing time before bed. The cleaning staff were amazing, so very friendly without being intrusive. The only things we would like to see added to this wonderful experience would be a change of breakfast items. It was hard eating the same things for five days in a row. It would have been nice to perhaps switch out a couple of things, and perhaps add pancakes and bacon. The only thing that needs to be added to the bathroom is perhaps an exhaust fan. The bathroom steamed up quickly after one shower. Overall, it was a wonderful, worry fear, relaxing stay, that I would very much enjoy repeating in the future.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Diane, Thank you for the great review and we are so happy that the kids and the whole family enjoyed the hotel. Your review covered so much detail and we appreciate the comments. There is no fan in the bathroom because we use a compression of are into our building which creates air flow into the bathroom and out the exhaust vent. This should keep the bathroom air fresh. There must have been a slight issue in your room that prevented this from happening, we will investigate. Thank you again and we hope to see you again soon. Ron

"Amazing again "

5
27/08/2016

Stayed here a few years ago and it's only gotten better. Staff were great with directions and asking how our day was when we got back each day. The kids swam in the pool that was crystal clear and clean. Beds were comfy and it was like the linens were new. Soft towels too. Breakfast had everything you could want and was fresh. Nothing microwaved or premade. My wife has allergies so the server got her fresh eggs to avoid any cross contamination. Amazing service. All round a great hotel with a great restaurant too. Will be back if we are down this way.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Niagra123, It was nice seeing you again after a few years. Thank you for the great review. We know you don't make it down here much but we look forward to seeing you again. Ron

"Bike trip"

4
18/08/2016

Stayed 2 nights. Pleasant desk staff very helpful Rooms were nice and large very clean with nice comfortable beds Rated were very acceptable. Location is very good Comp breakfast is excellent with hot foods as well as yogurt, fresh fruit and cereal

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Pete, As you found out, our hotel is very biker friendly. With plenty of parking and a great breakfast to send you off to your adventures. We are so glad you enjoyed our hotel and look forward to seeing you again. Ron

"Hassle free, comfortable stay."

5
18/08/2016

Booked late after a good chunk of driving from PEI, absolutely zero problems getting 4 adults and 4 young adults checked in. Actually double teamed the paperwork and and keys for us. The attached lounge was cozy and pours an honest drink. Kids hit the pool and we were able sit down in a tranquil setting and quietly review the trip so far. Well done BW Dartmouth, hope we get to see you again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day SherwoodParkShrek, Thank you for the ringing endorsement. From the pool to the lounge and everything in between, we are so glad you had a relaxing stay. We hope to see you again soon for another relaxing get away. Ron

"Trip to Nova scotia"

5
15/08/2016

Wonderful place to stay! Clean great location!! Service was great. Close to the halifax waterfront . Not far from peggy's cove, Annapolis valley. I would recommend this hotel to anyone heading to Nova scotia.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day aimeelm39, We are so happy you enjoyed your trip to Nova Scotia and to our hotel. We are centrally located and close to all amenities. We hope to see you again soon. Ron

"Family Road Trip"

4
15/08/2016

Overall good value from this hotel. We used it as a base for day trips in and around the Halifax area. Had good access to the highway, but is located in an industrial area so you need to drive everywhere from the hotel. Good breakfast and very helpful staff.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Jennifer, Thank you for the great review. It is true that travelling by car from our hotel makes an easier stay, but it is only a short drive to all amenities in Dartmouth Crossing. We can't wait to see you again. Ron

"Quiet rooms, tasty breakfast"

5
14/08/2016

We enjoyed our stay, and the rooms were very quiet for a full house. The complimentary hot breakfast was excellent, but the area was a bit cramped when it was very busy. We also enjoyed the in house restaurant. Staff was very friendly and accommodating. Loads of parking also. We would stay again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Amanda and Lee, Thank you for passing along your compliments. The Breakfast can get busy at certain times. We try to inform guests of these busy times by signage. Thank you again and we hope to see you soon. Ron

"Clean and Comfortable"

5
12/08/2016

Stayed for two nights with family while I was on business. Hotel had everything a family could need. Lots of variety with breakfast and overall very tasty. Room was large and beds comfortable. Upgrade on the tv would be my only suggestion for improvement. Kids loved the warm pool and made use of the restaurant on site which my picky daughter thought was great. Not a whole lot within walking distance would be the only major drawback.

"Great Hotel"

5
10/08/2016

my wife and I decided to take a mini shopping trip to Halifax/Darmouth for some shopping and decided to stay here. Check it was fast. Our room was very clean and quiet. Bed was comfortable. I used the pool in the morning it was great. 6ft deep in the deeper end and 3.5ft in the shallow end, would be perfect for any family as well as business. Breakfast was very good in the morning had Waffles, Eggs, Sausage, hash browns, Toast, Yogurt and Eggs. A lot of people there but the area was big and people were moving at a good pace. Shopping was very close, Darmouth Crossing and the Mic Mac mall were not too hard to find either. (used a gps) but they were close. Also the Free Wifi worked pretty good overall. I would stay here again in the future for sure

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Trev, We agree that we have a "Great Hotel". We are very proud of it. You covered it all in your review and we are so grateful that you are sharing your experience with the world. We can't wait to have you back. Ron

"East Coast Trip"

5
10/08/2016

Stayed here while visiting the area & some family. We used it as a middle spot after visiting Hope Well Rocks & then staying here to go to Peggy's Cove. Then we couldn't get a second night so moved on to Lunenburg & then back the next night to stay here for two more nights to visit Halifax. Loved that they had on site laundry. The restaurant was a bit pricey but food & service was good. It was great to have breakfast included.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Tammir, Thank you for your great review. Sorry about not being able to get a second night with us but we have been very busy this tourist season. We are glad it worked out for you and you got to explore one of the nicer places in Nova Scotia. We look forward to your return. Ron

"Great place to stay! Highly recommend!"

5
09/08/2016

Had a great stay here. Staff were friendly, rooms were spacious and very clean. No noise in the evenings from other guests enabled us to sleep well! Breakfast was included - lots of selection in terms of hot and cold foods (cereals, breads, yogurt, fruit, scrambled eggs, sausages and ham). Loved that they open up the whole restaurant area to allow guests ample seating for breakfast. The staff in the mornings were kept on their toes, it was a busy spot for breakfast and they kept everything well stocked and tables cleared. Most impressed! Very close to a major shopping area with restaurants/ Walmart/ Cineplex and other stores, only around the corner less than 5 mins away. A good choice in terms of being close to those areas yet still only about a 15 min drive to downtown area or even closer to Dartmouth crossing for some shopping. Kids loved the pool. It was an average size, only downfall was the small room and the strong chlorine smell as a result, even with all the windows open!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Reviewsbymom, Thank you for your glowing review. We are very proud of what we have here and the services that we offer. The breakfast can get busy but the staff do a great job keeping up. The pool is getting a work out this summer as almost every guest is using it. This will create a stronger smell of chlorine and this is a sign that it is doing what it is supposed to. Thank you again and we look forward to your next stay. Ron

"Great Hotel"

5
08/08/2016

Hotel is very nice and clean! Pool was super warm kids loved it. Breakfast was good. Overall great experience will definitely consider staying there again in the future. Not that far from Mic Mac mall. A few restaurants near by. We didn't try the hotel restaurant but it looked nice.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Charline, Thank you for the great review. We hope that the next time you visit you will take the time to enjoy a meal in our Trendz Restaurant. It is very family friendly with great prices and a kids menu. Thank you again and we hope to see you again soon. Ron

"Best Western- Dartmouth"

5
08/08/2016

Totally enjoyed our stay .Staff are excellent and hotel is clean and bright.Also well located for shopping .Definitly would stay there again . Very nice hot breakfast included and haswi-fi,pool fitness center,etc. .

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Gary, Thank you for the glowing endorsement. On your next stay hopefully you will have time to try our Trendz Restaurant. The menu is amazing and the wine cellar is full of some great options for the ultimate pairing. See you next time around. Ron

"Great location with cozy pub"

4
07/08/2016

Friendly, professional check in. Great location for business traveller to Burnside. Relaxed pub with good menu in the hotel. Perfect if you are working late. The suites are good for longer stay and working in the hotel. Bed are so comfortable for sleep quality.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day NovaScotiagirl-21, Thank you for your great review. We are proud of the services and product we offer. We look forward to your next stay. Ron

"2016 IPSC Canadian Nationals"

4
04/08/2016

The hotel rooms and staff were great but the Trendz Restaurant and Bar lacked staff for the amount of competitors (300 plus family members) and their needs on a daily/nightly bases. The meals are good and the breakfast is usual but they were extremely under staffed. The Trendz restaurant also did the banquet and the meal was just basic but ok. I would stay again as the rooms designs vary and it is clean.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Janet, Thank you for your great comments on the hotel. We apologize for your experience with our Trendz restaurant but quite frankly there is no restaurant or hotel breakfast room that can handle 300 people at once without prior notice and ordering. We do our best in these situations which only arise from time to time. Thank you again and we are so glad your competitions went well. Ron

"second visit and not the last"

4
04/08/2016

we stayed here last year and decided to stay here again this year. just as clean and quiet as before. lots of parking and great room service. there is walking trail right besides the hotel. the pool is right by the lobby.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Virageault, Thank you for the great comments. Next time please check out our Trendz Restaurant, it is a hidden jem in Dartmouth. Thank you again and we'll see you next year. Ron

"Nice hotel and great rates"

5
02/08/2016

We went to Nova Scotia and booked in this Best Western Plus. I can say that this hotel and Restaurant rank in the top 10% of all of the hotels we have stayed at in both the US and Canada. Service was outstanding, food and wine was exceptional. The people could not have been nicer. We liked this hotel so much we will book here again next summer. Centrally located to sights, history and shopping.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good day Chris Thank you for your kind words. Weven post all reviews for staff to see and they will be over joyed to see yours. We agree that Trendz us an amazing restaurant. Thank you Ron

"Wonderful and comfortable stay"

5
31/07/2016

Always enjoy our stays at the Best Western. Really felt like home. Everything we needed was right there to make for a relaxing stay. I have a hard time sleeping away from home and can honestly say I had a very restful and comfortable sleep both nights. We had the King Suite which made it great for our daughter to enjoy some privacy of her own. Looking forward to our next stay.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Trish, Thank you for spreading the word of your wonderful stay, Our king suites are very popular for the exact reason you mention. Having a door that closes to the bedroom gives you that privacy. Thank you again and we look forward to your next stay. Ron

"Great Place to stay"

4
30/07/2016

Love this hotel, friendly staff, free WIFI, great tv's in the rooms and lots of plugs, something I always look for in the rooms :). Rooms are very spacious and sparkling clean. Only thing I found was the restaurant is a little pricey!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Karen, Thank you again for your kind words. We always look forward to your stays. We will see you again soon. Ron

"Quiet"

5
26/07/2016

A very nice 3 star hotel. It's located about 25 mins from the airport in the Burnside Industrial area. Fairly new with nice, large rooms, clean and hygenic. Staff is very friendly. The hotel is also a convenient 2.5km (5 min) drive to Dartmouth Crossing Shopping Centre and easy access to main highways. Of note, the hotel was packed with families and many, many noisy kids. However, up on the 4th floor we didn't hear a thing. Very quiet. Nice sleep. The restaurant (Trendz) is well reviewed on TripAdvisor and Yelp. While the hot breakfast is very good, the layout is awkward and crowded in the peak season - it can be chaotic.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day B737NGDriver, Thank you for the great review. Our Trendz Restaurant is indeed amongst the best in the city and this is reflected online. The breakfast can get crowded from time to time and it seems like everyone wants to eat at the same time regardless of the fact that it is open for 3 hours. Either way, the staff do a good job of keeping it flowing. Thank you again and we hope to see you again soon. Ron

"Mini vacation to visit friends"

5
22/07/2016

My husband and I took a week's vacation to visit friends in Dartmouth. We booked into the Best Western Plus Dartmouth Hotel & Suites. We had the most wonderful experience, we dined every night in the hotel restaurant the food was delicious and the drinks were fun. I can't say enough about how special the hotel staff were they made us feel like family. We were treated so well lots of laughter. The rooms were clean and spacious we woke up every morning feeling refreshed, ready to begin our day. The complimentary breakfast each morning was plentiful and ever so yummy. I would highly recommend this hotel to any tourist visiting Nova Scotia you will be treated with kindness and you will go away with a feeling of having had a nice stay this is definitely my new hotel of choice from now on.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Lupin146 Thank you for the great review. We will pass along your comments to the staff of Trendz. And by the way, we think it is the greatest restaurant in Dartmouth too. Thank you again for your time and we hope to see you back again soon. Ron

"check problems"

4
18/07/2016

I called your front desk and explained that I wanted to book 2 rooms but since we did not own a credit card, I was going to use one of a family relative. The clerk said it was no problem, that I would not need to present the card at check in and that we could pay damage deposit with cash. Well I booked the two rooms and when I got there they would not let us have our rooms without the actual credit card. We were very displeased since we drove 200 miles to get there and did not really bring any extra cash to pay the hotel. We mentioned going somewhere else and the clerk said that she would like for us to stay there but if we wanted to we could go look somewhere else because there was nothing she could do for us. What hotel sends a customer to a competition hotel. We paid cash, using funds that we were not prepared to spend there making us short on funds. The only thing she offered was not to charge a damage deposit on one room which is our money that we got back anyhow so we did not get any cut or discount for the miscommunication. Other than that you hotel is nice and we loved it there but not likely to go again because of the problem checking in.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Charlene, Thank you for your review. We are glad you enjoyed the hotel. It is important to understand that in this age of Pin and Chip Credit Cards, we cannot accept credit cards unless the owner of the card is present. Along with this, your reservation was made through booking.com and it was a collect at the desk reservation. Either way we hope that you choose to stay with us again, and please call the hotel directly where you will have more options and less restrictions. Ron

"Great staff, great service in a clean hotel"

5
17/07/2016

This is my new go to hotel in the Dartmouth area. The property is quiet and seems secluded even though it is off a busy area. The staff are welcoming and accommodating; always quick to help in whatever way they can. The property is very clean. The rooms are very comfortable and the beds and pillows are super cozy. I like that the cups and glasses in room are disposable so I have one less thing to worry about while traveling. The pool is small but we were alone in it most times so it really wasn't an issue. Fitness room is also small but the equipment is in working order. The hot breakfast was very good and the restaurant and catering serves really nice food cooked well.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Elizabeth, Thank you for your great review. We pride ourselves on having a great product with the best service available. We hope to see you again soon. Ron

"Absolutely love this hotel!!!"

5
11/07/2016

We love staying at the Dartmouth Best Western Plus. When we called to book Loni and Jackson were extremely accommodating and helpful. Our room was big and the beds are extremely comfortable, as promised. Megan and Sabdan greeted us almost daily and sometimes gave us the best cookies ever! The breakfast was terrific and the girls that served us on weekday mornings could not have been nicer. We feel more like long lost friends than hotel guests. Our son-in-law had a celiac diet request and the chef came out to greet him and then prepared a complimentary celiac friendly breakfast everyday...complete with wrapped silverware. Great job folks. We stayed for 8 nights and left at 05:30am early one morning. Richard at the front desk sent us on our way back to Ontario with coffee, breakfast bars and juice because we were too early for the hotel breakfast. Does it get any better? The hotel is located in a peaceful, natural setting with a lake and trail right across the street. That being said it is also very conveniently located by Dartmouth Crossing stores. Our two favourites, Costco and WalMart are less than a five minute drive. I cannot recommend this hotel highly enough. The only suggestion I would have is that all teams and groups be put in rooms far from other guests...especially guests with small children needing to sleep.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day immrsibm, Thank you for the great review. We will pass your amazing comments along to all staff you have named. I know they appreciate it when someone takes the time to acknowledge them. Having a full kitchen allows us to be flexible with our food and make special meals easily. Limited service hotels have this luxury and we are happy to do it. Thank you again, and we hope to see you again soon. Ron

"Great place to party; not to sleep. "

3
09/07/2016

This seemed like a good place to stay before our early flight. At 11 pm we could feel the bass from the party 4 floors below. After our second call the bass was turned down to where we could only hear it, not feel it. At 1 am the party was over & we could all sleep. Great room, nice exercise room, good breakfast, convenient 20 minutes to airport, lovely staff and we will NEVER stay there again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day 60marilynl, I am sorry that your stay was not up to expectations. It is true that we host weddings in our convention centre but for the most part these celebrations do not disturb our guests. We will look into why this was an issue on the night that you stayed. We would be happy to host you again. Please contact me at [email protected] when you decide to return. Ron

"Wedding"

5
06/07/2016

Great hotel, the food was amazing and service was great. The only thing that could of been better was the breakfast area in the morning, there was a large crowd and the layout didn't seem to work for the crowd and there were no utensils. Seemed like one lady was trying to handle it all. Other than that it was all excellent.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Wanda, Thank you for great review. You feedback on the breakfast is appreciated. We are always looking for suggestions to make things better. See you again soon. Ron

"Wonderful Stay"

4
05/07/2016

This hotel is terrific! It is well located, quiet and the staff are fabulous. There was a good selection of food for breakfast and coffee pods are always available at the front desk. They even had cookies in the afternoon. The indoor pool is a nice warm temperature. Our room was large with a comfortable king size bed. Our only complaint was lumpy pillows which was rectified by Sara in housekeeping with a smile.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day jillej75, Thank you for your great review. We are so happy that Sara was able to take care of the pillow situation for you. She is a perfect example of the great staff we have here. We hope to see you again soon. Ron

"Very Comfortable, Great Bar Staff"

4
01/07/2016

Enjoyed our stay. Watch out for shady cab drivers (not hotel's fault). Beds were comfortable....so comfortable, slept in much longer than anticipated after wake up call. Didn't try the breakfast, but usually never have a bad experience at the Best Western chain of hotels

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Matthew, Thank you for the great review. Our staff are our best asset and I will pass along your compliments to them. We have a great relationship with the local cab companies so if at any time you have an issue, please let us know and we will voice your concerns to the company involved. For the most part our taxi community is staffed by some great personalities and are great ambassadors for the area. Thank you again and we hope to see you again soon. Ron

"New, clean, commercial area"

5
27/06/2016

This BW Plus seemed newer than average, and bigger too. Large room with office desk was fabulous. FAST wifi. Plenty of parking. Hot breakfast bar nicer than average. Two things to note: first be aware they are militant about stopping breakfast at 09:00. Only God knows why?! Second, its located in a commercial area. But has very easy access to downtown Halifax in 5 minutes.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Brandy, Thank you for your great review. We will check into the breakfast issue. Although breakfast ends at 9:00 AM, we have a policy of everyone gets fed. Our location is in a Business Park but in close to all amenities such s shopping theatres and restaurants, although there is no reason to leave the hotel for a restaurant as we have an award winning one on site. Thank you again and we hope to see you soon. Ron

"Quiet and Comfortable"

4
19/06/2016

After a long day of travel flying to Halifax, we were very pleasantly surprised by this quiet location and comfortable hotel. The beds were comfortable, the room was spacious and spotless. The staff were all friendly and helpful. The breakfast was fresh made and quite. This hotel is not in a major tourist area, so it was a taxi ride away from where we wanted to go for those activities.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Byron, Thank you for the great review. It is true that we are located in a business park, but with very close proximity to shopping and recreational activities. We also have access to amazing walking and running paths. Thank you again and we hope to see you again soon. Ron

"Excellent place - comfortable - quiet - clean - courteous - lovely decor -"

5
18/06/2016

These guys were amazing for our day trip to dartmouth - their beds were so comfy that my daughter and i didn't want to get out of them - the pool was beautiful - their free breakfast was second to none - everything from apples down to gluten free cereal - the customer service was just awesome - would definitely go back - it is also literally 5-10 minute drive to everything - price was right as well

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day April, Thank you for your great review. Next time please check out our Trendz Restaurant for Lunch and Dinner. You will not be disappointed. We look forward to seeing you again soon. Ron

"Comfortable, clean and quiet"

5
14/06/2016

We stayed for 2 nights, June 7&8th 2016. We found it to be a very convenient location. Staff was very friendly and courteous. I would like to give a kudos to the girl I think her name was Wendy. She was taking care of the breakfast that was included with our stay. She went out of her way to make sure we were happy and full ? The room was clean and comfortable and we enjoyed the swimming pool as well. I would stay here again and would recommend this hotel.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Evelyn, Thank you for the great review. It was indeed Wendy that took care of you at breakfast. I will pass along your compliments. Next time please check out the lunch and dinner creations in Trendz, you will not be disappointed. See you soon. Ron

"Dark and Depressing"

3
07/06/2016

Hotel décor is mostly dark colors (institutional steel grays and other drab colors). Found it dark and depressing. Staff was professional but not welcoming. Was disappointed with my stay. Would not pick this hotel for future stays.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Connie, Thank you for taking the time to review our hotel. We are sorry that you feel that our hotel is dark and depressing. This is not the feelings we want to portray. If you have a change of heart, please contact me personally, I would love to speak with you. Ron

"Clean, spacious, courteous and super uncomfortable"

3
05/06/2016

This was a weekend get away with my spouse. The large room was very clean and spacious. The breakfast selection was good. The downfall, is something important considering the purpose of staying at a hotel is that the mattress was very uncomfortable. I mentioned it to the person at the front desk after the first night and they did not offer any suggestions. As a result sleep eluded my wife for two nights (I can sleep on a pile of bricks). They should consider something a little softer going forward.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Robin, Thank you for taking the time to review our hotel. This is not a regular issue with guests at our hotel. Our mattresses are Simmons Pillow Top Recharge Seabreeze which are a popular hotel used brand. We get many compliments on our mattresses but we realize that bedding is a very personal thing. I'm not sure what solution we could have had to make it softer. Thank you again for your review and if you have a change of heart and decide to stay again, call me personally. I would love to hear from you. Ron

"Comfortable, clean and quiet - meets expected standards"

5
03/06/2016

This hotel fully meets the standards of Best Western. Comfortable beds, sheets and pillows. Located away from noisy areas. Staff were friendly and the breakfast met the usual standard. Hotel was priced according to the area.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Cruising-on-2, Thank you for the great review. We strive to offer Quality accommodations and exceptional service. Thank you for recognizing that. We look forward to your next stay. Ron

"Wedding in area"

4
23/05/2016

We were pleased with the staff, who corrected an issue right away. They followed us to our new room to make make sure their would not be any further issues. We were surprised at the way they professionally handled our request and addressed the process so it would not happen again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Brian J Thank you for the great review. We are so happy that our staff was able to help with your issue and rectify it immediately. Our best asset is our staff and we couldn't be more proud of them. Thank you again and we'll see you again soon. Ron

"Dartmouth Golf Club"

5
17/05/2016

Great place to stay, clean, friendly and hospitable. Situated in beautiful countryside amongst the greens. The short taxi ride from Town is the only downside as can be a little costly great if you have your own car.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Tomlinson780, There are days where some of us are working and we dream of being on or working on a golf course, but then we wake up and reality sets in. The place you describe sounds amazing but it is not our facility. I hope you can do a proper review for the "Dartmouth Golf Club". Ron

"Pleasant Stay"

5
14/05/2016

Stayed at this hotel for location and convenience. There are many selections for restaurants nearby. Accommodations were excellent and staff very friendly and helpful. There was a free breakfast which was very good and plentiful. Various shops within the vicinity. I will definitely be staying here again - highly recommend it!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Michael, Thank you for the great review. We agree that there are many great amenities close to us which includes restaurants, but the best one is our own Award winning Trendz Restaurant. We would love for you to check it out the next time you are in town. Looking forward to seeing you again. Ron

"Comfortable Stay"

4
06/05/2016

I stayed here for 5 nights recently on a work trip. Pros: - Hotel location is good - In the industrial park close to most major businesses - Fresh, CLEAN rooms and property - Really comfy beds - lots of outlets for charging near the nightstand which was very convenient - Big desk with a good chair was useful for completing work - Accommodating and friendly staff (allowed some coworkers a late check out with no problem) - Nice complimentary breakfast - Hot food rather than just continental was a treat - Restaurant food was tasty - Try the lobster poutine! Cons: - Coffee machine in the room was slow and a little outdated (coffee was available at breakfast and in the lobby at all times which made up for this somewhat) - People in the next room and hallways could be easily heard even when only speaking in a normal tone so privacy felt a little compromised - A few more menu options in the restaurant would have been nice! Overall, very pleasant stay - Would definitely recommend.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Mariea, Thank you for the great review. You have pointed out a lot of great reasons for others to stay at our hotel..... We appreciate that. We will look into some of the issues that you have indicated but we are so happy that they did not impact your stay greatly. We look forward to seeing you again soon. Ron

"Close to shopping and the highway!"

4
02/05/2016

We recently had to spend a night in Dartmouth and once again chose the Best Western because of location, free parking, fair room rates and included free hot breakfast. Close to Dartmouth crossing or Burnside park and a couple minutes from the Halifax bridges.We enjoyed a couple drinks in the lobby bar and had great breakfast in the morning with lots of good choices!!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Mark, Thank you for your kind words. We love to see our repeat guests on here spreading the word. We look forward to seeing you again soon. Ron

"A great place to stay"

5
25/04/2016

We like staying here mainly because the rooms are very quiet, you don't hear elevator noise or people using the stairs. The rooms are very clean wirh comfortable beds. A complementary breakfast is served; good food and a really nice dining area. Very friendly staff. Highly recommended.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Betty Jean, Thank you for the great review. The elevators and stairwells are insulated very well, practically eliminating any noise. We are proud of the services that we offer and our Trendz Restaurant is one that shines every time. Thank you again and we hope to see you again soon. Ron

"Nice Clean Place"

5
21/04/2016

Very nice place to stay, close to everything. Very friendly staff that will go out of their way for you. I really like the ground floor and now when i go back there they will know that i would prefer a room on the ground floor. We usually stay at the Best Western's when we travel. Very reasonable rates.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Johanna Thank you for your great review. We will pass your compliments to the staff. Can't wait to see you again. Ron

"Nice, clean hotel"

4
20/04/2016

Very pleasant and helpful staff, spacious rooms, plus free parking and breakfast. Quiet location. Just across the bridge from Halifax and close to shopping and restaurants. We really enjoyed our night away.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Hi Julie, Thank you for taking the time to review our hotel. We are so happy you enjoyed your time with us. Our free amenities make us a great place for a get away without too much expense. Next time please check out our Trendz Restaurant, we know you will be pleased. We hope to see you again soon. Ron

"Great Breakfast"

5
16/04/2016

Has very good stay. Room was very clean Free Breakfast was very good and pool was nice Hotel was very well located near shopping and restaurants. There was also walking trail across the street. Great price. Hotel was very quiet

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Mark, thank you for the great review. On your next stay, please check out our Trendz restaurant. It is a hidden gem and well worth the experience. Thank you again and we will see you soon. Ron

"Very Dated"

2
15/04/2016

Our first night here - they put us on the ground floor - handicap room. No big deal. We had been traveling for a few hours, first stop was the bathroom. I feel, the floor was slippery as though some one sprayed something on it. I screwed up my back (which isn't the healthiest to begin with) I couldn't move for the rest of the evening. we ordered room service my husband got the "JUMBO shrimp" (it was 3 tiny shrimps) when we asked about it, they said "Oh it goes by weight" WHAT???? whatever! I'm not happy, and I'm in pain.The bed was horrible, the room was dark and to top it off. there was a conference. so... I didnt sleep well, 2 hours at most.... @7 am sharp we hear cackling right outside our door. we requested to be moved. When I told them I feel, they offered to get me a hot water bottle. I'm sure they fear a law suit. I wont stay here again. Its not worth the money, the restaurant sucks

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Claudia Thank you for taking the time to review our hotel. After investigating we discovered that your original reservation was for an accessible room, not sure why there was confusion on that point. Also, your slip was bought to the attention of the General Manager and the offer of anything that we could help you with was made. All you requested a hot water bottle and we supplied that. If you would like to discuss the stay further, please call me at 902-463-2000 and I would be happy to speak with you. Ron

"Fantastic hotel"

4
07/04/2016

Staff: Friendly Amenities: Pool, fitness room, bar/restaurant--with very friendly servers and good nachos! Area: Close to a big mall, very quiet, with enclosed areas for smokers Room: Fantastic! Separate bedroom which is great when someone wants to sleep and someone wants to watch TV. TV in each room. The "living room" is quite comfortable. Beds were really comfortable, but, and this is the only negative I have, the pillows were very uncomfortable.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Carol Anne, Thank you for the great review. Our suites are in high demand as they are very comfortable and spacious. We get a lot of requests for them. We can't wait to see you again. Ron

"Another Good night Stay for Business"

5
06/04/2016

As always enjoyed my stay at Best Western Dartmouth. Close to my customers and Highway. Staff always makes you feel very welcome. Great restaurant & Bar. Great FREE Hot Breakfast. Will be back again next month on business and to do a trade show at the Best Western,

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Hi Keith, We can't thank you enough for being a regular guest. Keep spreading the word. We'll see you next month. Ron

"Great family night away!"

5
05/04/2016

Thoroughly enjoyed our stay at this location. Staff was very helpful and friendly. Rooms were clean and beds comfy. Breakfast was tasty and lots available...even though there were a few hockey teams staying there...lots of selection and fully stocked. Never had any issues with noise from above mentioned sports teams. Great night sleep, will definitely recommend to anyone who asks.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day theboysmom77, Thank you for the great review. We have some great rules and regulations for when we have teams inhouse and for the most part they follow them. We have a great team here and we are so happy you recognized that. We can't wait to see you again. Ron

"It's was nice, but could be better."

4
03/04/2016

Lots of pro's for this hotel. Free parking, good breakfast, big rooms, quiet, and has a very friendly staff. But I found the Internet slow. The view from my room was literally a brick wall. The fitness room was beat up, outdated and very simple. And you have to walk past the restaurant and into the lobby to get to the pool, which I found strange. But overall, a good Stay. Clean rooms, nice atmosphere all around and a pretty fair price. Would stay again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day devmacleod, Thank you for the good review. We are very proud of the services and product that we offer. Next time you are in the area please take the time to try out our Trendz restaurant. It is truly a hidden gem. We hope to see you again soon. Ron

"Large rooms, well laid out and quiet"

4
02/04/2016

I staid here for only one night as I had a two day trip for work. This was my first stay at this hotel. Excellent location that is easy to get to. The price was decent and the room was very large and clean. Nice desk with ethernet cable available which I found worked better than the wifi which I did find to drop out a few times. I found the employees to be very helpful and friendly as well. There was a large hockey tournament with lots of children who were probably around 10 or so, so occasionally there were times where there were kids running around the halls but in general it stayed quiet and a very good experience. I suspect any other time it would have been even better, but that is nothing against the hotel, it's just the nature of having a few hundred kids running who are bored. I would- and have already suggested your hotel to other people. Will definitely be back.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Alex, Thank you for the nice review. The internet issue was mainly because of the amount of devices in the hotel that weekend. We have had our internet provider boost our signal and this should take care of any issues going forward. Our hotel is very quiet as you have speculated and for the most part our sports teams are very cordial and respectful of others staying. Thank you again and we hope to see you soon. Ron

"Great Hotel Location for Business!"

4
18/03/2016

I stayed here back in July of 2015. The hotel was very clean and quiet. There was honestly nothing wrong with the hotel at all! The room was very large with a flat screen tv and a desk! In addition, there was a nice sized gym that was empty any time I went! I would recommend this hotel for business. It is located very close to a lot of businesses. There is also free parking!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day osti101, Thank you for your great review. Next time please try our Trendz restaurant as they are truly a hidden gem in Dartmouth. We hope to see you again soon. Ron

"Great experience"

5
13/03/2016

I spend a lot of time in hotels visiting my grandson. We try a new hotel each visit. I was very impressed with how clean this hotel is. Staff are super friendly and helpful. Good well priced restaurant on site and very well stocked complimentary breakfast included in price. Great beds and very quiet. Would recommend this hotel.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Judy, thank you for the great review. We are so glad that you had the chance to try our Trendz restaurant. Along with all the complimentary amenities that we offer, such as free parking, free local phone calls and our pool and fitness centre, our hotel is a full service experience. Thank you again and we will see you soon. Ron

"Business Stay"

3
11/03/2016

Bed was very comfortable, staff was very accommodating, Room could have used 2 chairs or a sofa instead of a huge desk. Restaurant was fabulous both for lunch and dinner. Good meeting facility. Located in a business area.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Mary, Thank you for taking the time to review our hotel. The setup of a couch and two chairs is available in out two room suites. Next time that you stay with us please ask for this room type and we are confident that you will enjoy it. We hope to see you again soon. Ron

"Excellent and comfortable stay!"

5
05/03/2016

We stayed here for 2 days. Honestly, VERY clean, comfortable and friendly. The cleaning staff were fabulous and friendly. The wine at the wine bar is CRAZY priced, but very good. Service is fab there. Continental breakfast was MORE than the average hotel; bacon, sausage, hashbrowns, eggs etc... all very well put together and flavourful. Hats off to the woman with the short hair who was shutting down the breakfast, and made a point to approach us and say, "Listen, I'm shutting down the breakfast as it's over now, but please come help yourself and make yourself at home"... she went out of her way, and she deserves a gold star for that client interaction. It was refreshing to have such a positive interaction with her in this day and age. I'd totally stay there again; absolutely.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Fundy Coast, Thank you for the great review. Thank you for pointing out the great service that the Trendz Restaurant Staff provides. Wendy is indeed a great asset to the team and we will pass along your praise. Thank you again for your review and we can't wait to see you again soon. Ron

"Family weekend Away"

3
22/02/2016

Staff was friendly and the hotel was clean. However, we didn't receive the room amenities we booked originally (microwave), and we had music blasting (you could literally sing along) a good part of the night from below us in the auditorium - we requested a quiet room. Therefore, our 2 year old never slept, which meant we never slept. The sink faucet handle came off in my hand, and the toilet seat didn't fit properly, so every time you sat down, it would slide off the rim. lol The free breakfast was really tasty, but there wasn't enough utensils and no napkins.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Alicia, Thank you for taking the time to review our hotel. I have reached out to you by email and I am hoping to speak with you soon. Ron

"Staff Party"

5
22/02/2016

The hotel is in a wonderful place close to shopping/highway and very accessible. The staff and rooms are fantastic as well as the food that was served at our staff party. We are hoping that this is where we have all our staff parties in the years ahead.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Shelley, Thank you for your great review. We did indeed enjoy hosting you and your company for your staff party. The folks at Trendz that supplied the catering do a great job and make us proud. We look forward to your return. Ron

"Comfortable, but a little hard to find"

3
19/02/2016

We stayed here for two nights in early October. The hotel is clean, comfortable and friendly. The rooms are quiet and spacious with comfortable beds and good bathroom amenities. A basic hot buffet breakfast was included--scrambled eggs, sausages, cereal, etc--though the room where it is laid out is very small. Breakfast seating is in the bar area and some of the breakfast items are actually to be found on the bar itself, which is a bit confusing. There's also very good coffee in the lobby. The in-house restaurant is good. The hotel itself is situated in an industrial/business area which empties out at night, so there isn't much else around. It was also difficult for us to find it coming off the highway, even with GPS.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Dalry, Thank you for your review. We are so happy that you enjoyed your stay. Our Breakfast area doubles as our restaurant and lounge and has 110 person seating capacity. For the most part this is sufficient seating for our hotel but from time to time every seems to be hungry at the same time. We make sure that we are fully staffed and suggest to anyone that cannot find somewhere to sit that they chat with a staff member and we'll find somewhere for them. Once again, thank you for your review and we hope to see you again soon. Ron

"Great service and restaurant"

5
19/02/2016

Best Western can be relied upon for a clean and comfortable stay. Trenz Restaurant provides a great selection of food ..all deliciously prepared and presented and right onsite for convenience. It is a 5 min drive from the shopping at Dartmouth Crossing and also 5 minutes from the new Trampoline Park on Wireless Rd in Dartmouth. Good pool and fitness center onsite.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Cape2Caper, Thank you for your great review. We have spoken to many families and they have enjoyed the Trampoline Park immensely. We are so glad you got a chance to try Trendz as they are the best restaurant in Dartmouth for sure. Thank you again and we look forward to your next stay. Ron

"Place to Stay!!"

5
02/02/2016

Staff were very friendly! Food at the restaurant is amazing! I took my dinner and breakfast there! I highly recommend that you try their sea food soup! Room are clean and bed very comfortable! I will definitely good back!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day c_brigitte, Thank you for the great review. We agree that the Trendz Restaurant is a great compliment to our hotel. We are so proud of the product and service they offer. We look forward to your next stay. Ron

"Excellent experience"

5
26/01/2016

Stayed her on business. This was my third time to this hotel. Always excellent. Clean rooms. Comfortable beds. Good service. Especially enjoy the delicious food at the restaurant and in particular the seafood options.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day d0naldmrm, Thank you for the great review. We are so proud of our hotel and restaurant. The Trendz restaurant is truly a hidden gem. Thank you for your review and we look forward to seeing you again. Ron

"Excellent stay at BW Plus!"

5
16/01/2016

I had a very pleasant, enjoyable stay at BW Plus in Dartmouth. The staff were very friendly and helpful. The rooms are clean and the staff makes you feel at home there. The hot breakfast is certainly a plus and was very good. I would certainly recommend this hotel will return upon my visit to Dartmouth in the future. Great job BW!!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Cruiser2b, Thank you for your great review. The best compliment we can be given is that you feel at home when staying with us. Thank you for telling the world about our hotel and we hope to see you again soon. Ron

"Exceptional Breakfast"

4
03/01/2016

The breakfast is much better than most hotels, the breakfast is hot but also offers many other choices. The family slept so well on the super comfortable beds. The room was spacious enough for a family of 4. The heated pool was enjoyed by all.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Hi Crystal, Nice to hear from you again. Our Trendz restaurant does a great job of supplying breakfast. They do an even better job of serving Lunch and Dinner, check them out next time you stay. Thank you very much and we look forward to your next stay. Ron

""Best" Western"

5
01/01/2016

this is a great location and property i use it lots. the rooms are clean the hotel is quiet, breakfast is included and it has lots of parking available. its easy to take a taxi or the ferry over to Halifax and relatively inexpensive

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day 665darrenr, Thank you for your great review. Our location is very central and close to shopping and all other amenities that Halifax/Dartmouth has to offer. We look forward to your next stay. Ron

"Modern hotel"

4
21/12/2015

Updated decor, nice price, large room, comfortable beds and furniture in room, the breakfast buffet was excellent given that it was included, friendly staff, plenty of parking, great location for Halifax/Dartmouth if you have a car, quiet stay. The bathroom floor was like walking on ice and the lighting in the bathroom was really harsh (bright white). Towels seemed new and plush. Overall we were very happy and if we were in the area again in future with family we would stay again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day EastCoastCanada, Thank you for the great review. We are so pleased that you enjoyed your stay. Next time, please try our Trendz Restaurant. It is most certainly a hidden gem and is sure to please. We look forward to your next stay. Ron

"Excellent"

5
14/12/2015

The hotel was an excellent choice of hotel as it had a great location close to Halifax and Dartmouth. The service was great with friendly staff. It was close to restaurants and shopping. We really enjoyed our stay with Best Western and would stay again. They had great service.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day V6678YPkimb, Thank you taking the time to review our hotel. We are pleased that you enjoyed your stay. We feel that we have an excellent location being close to all that Halifax/Dartmouth has to offer. Thank you for your glowing review and we hope to see you again soon. Ron

"Great for business, pleasure or a meal out in Dartmouth"

5
12/12/2015

Have used this hotel numerous times for business meetings, training and events. Superb on all occasions. It is a hidden gem in the restaurant and bar; incredible consistent yummy food at every visit. All the staff are outstanding and go above and beyond. Worth the visit if you have travels to Dartmouth or want a dinner out.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Holly, Thank you for the great review. We are always pleased to hear from our regular guests. We are very proud of our Trendz restaurant and the offerings that we have. Chef Delorme and his team do an amazing job. Thank you again and we'll see you next time around. Ron

"nice hotel friendly staff"

5
11/12/2015

i have stayed at this property quite a few time and have allways been treated great, the staff seems to go out of there way to look after you, their breakfast was hot and fresh.everything is very close to this hotel, shopping and hockey along with many other attractions.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Rick, Thank you taking the time to review our hotel. We are pleased that you enjoyed your stay. We feel that we have an excellent location being close to all that Halifax/Dartmouth has to offer. Thank you for your glowing review and we hope to see you again soon. Ron

"Pleasurable Stay"

5
10/12/2015

Booking the room was seamless, check-in was very easy, rates were competitive, used my CAA rate plus got Best Western loyalty points, room was very comfortable, fitness room right across the hall although I didn't use. Also has a pool which I've used in the past. Missed out on the complimentary breakfast, although one of the girls on the front desk said I could've ordered off the menu and it would've been complimentary.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day John, Thank you for the great review. Sorry you missed the breakfast but we will always make sure that you get something to eat even if you are late. I am glad that the staff made the offer to take care of you. Thank you again and we look forward to your return. Ron

"Luxury for an average price!"

5
05/12/2015

WE got this hotel for an awesome low price and were delighted when we checked in and the front desk staff were amazingly friendly and helpful. Upon arrival into our room we immediately noticed the fresh smell and the absolute cleanliness of our room. In our room we even had a fridge! Beds were nice and comfy and pillows plentiful. WE visited the pool area where we took a swim, the pool was amazing and nice and warm, fresh towels are provided poolside which is a nice touch. Parking here at this hotel is plentiful. While this hotel is not pet friendly (sadly had to leave doggies home) this was the only downside. A hot breakfast is provided til 9am on weekdays for FREE...amazing. WE will def be booking this hotel again, VERY happy!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day PatsyandBilly, Thank you for taking the time to write this beautiful review. We are so happy you enjoyed your stay. We are already anticipating your return. Ron

"great spot"

5
04/12/2015

Great Hotel in Nova Scotia. Friendly staff. Room was nice and beds and pillows comfortable. There was a hockey tournament in town and the staff made sure to put me in a quite section of hotel. Would definitely stay there again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Aldo, Thank you for taking the time to review our hotel. Next time you stay, please check out Trendz restaurant. They have amazing food and the most amazing staff. We are confident you will enjoy. Ron

"Great hotel."

4
30/11/2015

stayed for 2 nights and will stay again when in Dartmouth. very clean and modern rooms. lots of space. plenty of free parking. hotel is just far away enough from the busy road that you can't hear any road noise. great restaurant and lounge in the hotel also.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Virageault, Thank you for the nice review. You are right, there is no road noise at our hotel and it tends to be very quiet. Makes for a nice sleep. We are happy that you enjoyed your stay and will see you again soon. Ron

"The place to stop at"

5
29/11/2015

Well located near the Burnside Industrial Park. Quiet surrounding, Easy access. Good restaurant on site. Good choice for breakfast. Clean and well set up rooms. Lots of parking space available. Shopping and activities nearby.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Yves, thank you for the great review. We love it when our regular guests take the time to tell the world about us. We enjoy hosting you and can't wait to see you again soon. Ron

"The Best Run Hotel in Nova Scotia"

5
27/11/2015

My husband and I stayed at the Best Western, Dartmouth, from November 23-25. From the moment we walked in the front door, to the day we checked out, we were treated like family. The staff were very riendly, always pleasant and helpful. The room was spotless. The bed very comfortable and the jacuzzi tub was a bonus. What a lovely feature! There was also a 4 piece bathroom in the room. The room was large and well appointed. We ate at the restaurant and the food was superb. As well, there was a complimentary hot buffet breakfast every morning. The staff treated everyone like life-long friends. Room service was prompt. The food was always hot and delicious. What an atmosphere. My husband has to be in Halifax frequently for medical reasons and this will be the hotel of our choice. We have tried other hotels over the past year, but none even came close to the experience we had at the Best Western. Congratulations to the Management and staff who run the hotel, you are doing it right!! I now know why the hotel is booked to capacity. Why would anyone go anywhere else!!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Mary, Wow! Thank you for the compliments. We strive to do our best and it is nice when a first time guest recognizes it. We look forward to many more visits from you in the future. Ron

"Back Home Again"

4
24/11/2015

Always feels like home at this Hotel Some staff remember my name - Bar/Restrant Staff know what beer I drink etc. Great Food & Service. Great Business location can get to my customers in both Halifax & Dartmouth . Easy access to highways and bridges.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Hi Keith, It is so nice to have our regulars going to TripAdvisor to tell the world how good we are. Thank you for your kind words.... again. Ron

"Near Dartmouth crossing"

5
23/11/2015

really nice hotel, we go there every time we have to go to IWK hospital. You could almost walk to Dartmouth Crossings where there is a ton of store, shops and restaurants. There is a really nice pool, the hotel is clean and beautiful. The free hot breakfast, buffet-style is always a nice way to start the day. We highly recommend it!

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Benoit, Thank you for the great review. We are so happy that you find the hotel comfortable and convenient for visiting the Hospital. Our proximity to shopping and entertainment makes us a prime spot for visiting. Thank you again and we hope that we continue to be your choice of accommodation in Dartmouth. Ron

"Best BW Yet!"

5
22/11/2015

Just spent 15 nights here for work. The staff, service, restaurant, rooms and location makes this BW the best one I have ever stayed in. there is also a full hot buffet breakfast included in your stay.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Mark, Thank you for recognizing the hotel and staff as the best. It is great to hear that from time to time as we strive to have every guest feeling this way when they leave. We hope to see you again soon. Ron

"Stay often for Appointments"

5
21/11/2015

I travel every week for appointments and often stay here.The hotel is very clean,beds are so comfy.The staff is excellent!Very friendly & happy to answer any questions. The restaurant has the best food! Would highly recommend this hotel. L&C Mullen,Weymouth,NS

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Mr and Mrs Mullins, thank you for sharing your compliments. We are honoured to host you when you visit. We agree that the Trendz Restaurant is the best in the area, but we may be a little bias. Thank you again for your praise and we hope to see you again soon. Ron

"Great stay!!"

5
21/11/2015

Had a great stay at BW in Dartmouth. Service and amenities were great. The location was very convienent. The added bonus was the excellent hot breakfast buffet. I would certainly recommend this hotel. Great job BW!!

"Shopping Weekend"

5
16/11/2015

Checked in to B/W Darthmouth on sat nov 14and was told we were booked for the previous day, booked on line, Fri in halifax and sat in darthmouth.The lady at the front desk said no problem as this happens from time to time and she corrected the reservation.As always is a great place to stay,and the buffet breakfast was excellent.We were not impressed with a gentleman working in the bar we requested a couple of glasses for some drinks in our room , he gave us a couple of wine glasses we asked for a beer glass instead ,he said NO all we could have was the wine glass?????and he was quite rude. We have stayed in a lot of hotels over the years and this is the first time this has ever happened. I guess one bad apple does not reflect on the rest of a great staff.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day schuyler_wright13 Thank you for your great review. Please accept our apologies for the glass incident. As you are aware, this is not reflective of our overall service in our hotel. We will look into the incident and make sure it is addressed. Thank you again for the great review and we hope to see you again soon. Ron

"Nice trip."

4
06/11/2015

Wonderful place to stay. Beds are really comfortable, food is excellent and location is top notch. Stayed on Halloween and was fun to see the staff dressed up and pleased that we did not experience any negative experiences.

BWDManager, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Carolyn, Thank you for the great review. We are glad you were able to relax and enjoy your stay. Thank you for mentioning our staff as they are our greatest asset. We look forward to seeing you again soon. Ron

"Always great."

5
05/11/2015

Wonderful place to stay. Great staff and hotel. Close to lots of things and easy to get to off the highway. Highly recommended. The pool is very loud. Great breakfast. Lots of parking. Great restaurant.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Jill and Derek, Thank you for your glowing review. We are so happy you enjoyed your stay with us as much as we enjoyed having you. Thank you for mentioning the Trendz Restaurant. We are so proud to be associated with such a quality restaurant. We hope to see you again soon. Ron

"Girls Shopping Weekend"

4
19/10/2015

Nice spot. The staff were friendly, the hotel is clean, what more do you need? Wifi worked fine, no cutting out like some places. Food in the restaurant was good, but the breakfast is a self serve deal, which is ok. Perfect location in terms of shopping. I'd stay here again.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Mum1928, We are so happy you enjoyed your shopping trip. Our location makes us a great resting point for those inclined to shop. Being so close to Dartmouth Crossing and having such a great restaurant and lounge to relax in after a long day is ideal. Thank you for the review and we hope to see you again soon. Ron

"Good Food, quiet and comfort sleep"

5
17/10/2015

I used stay this hotel when I visit to purchase supplies from Halifax for my business and I was always delighted with their service and nice atmosphere they provide. I was really impressed with their breakfast like home made potato. It was fresh and delicious. Staffs were kind and really helpful too. I love to stay at this hotel

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Byung Moon L, Thank you for the great review. We are so glad you enjoy staying with us on a regular basis. Thank you for recognizing our Trendz Restaurant. We are so lucky to have such a quality restaurant attached to the hotel. Thank you again for your review. Ron

"Excellent Place to Stay"

5
12/10/2015

This has been our favorite place to stay in when visiting the Halifax and Dartmouth area. Hotel location is close to the main highway from airport and convenient and timely to access. Friendly and professional staff. We absolutely love the restaurant and lounge areas. Food menu is outstanding; had the seafood chowder on several visits.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Bob, Thank you for taking the time to post this amazing review. Thank you for recognizing our Award winning Trendz restaurant. I too have had several bowls of the Seafood Chowder and it is one of my favourites also. We hope to see you again soon. Ron

"We would stay here again"

4
04/10/2015

Very nice hotel, comfortable, clean, excellent restaurant and helpful, friendly staff. One complaint, there were 3 of us so we had to use the pull out couch , absolutely terrible mattress, extremely uncomfortable. They really could use new mattresses or pull out beds. This hotel is very close to Dartmouth Crosing and the price is right

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day otis1299, Thank you for the great review. We understand that the pull out couches will never be a great substitute for a real bed. Let us know in advance that you will be using the pull out bed and we will add some comfort for you. This is easily done with an extra duvet or foam insert. We would be happy to do this for you. Thank you again for the review and we hope to see you again soon. Ron

"Best Western Plus Burnside"

5
04/10/2015

My husband and I stumbled upon this hotel after a long day of driving. We had been driving for over 8 hours and were too tired to go into Halifax, so we decided to stop here for the night. Great decision! Our room was clean, comfortable and QUIET! It is in a bit of an industrial park, but it had its own restaurant called TrendZ which was excellent.Nice surprise! We were very glad we found it. Close to shopping in Dartmouth and just a short ride into Halifax. Would highly recommend it.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day abdott, We are so happy you "Stumbled upon" us. We are very proud of the product and service that we offer. We are so grateful that you have acknowledged our hard working staff and amazing restaurant. We hope your travels bring you back our way soon. Ron

"Nothing special...."

3
04/10/2015

Hotel is comfortable enough for a short stay. People are pleasant enough, food quality is average & choice quickly exhausted if you're staying more than a couple of days. Far better to head out to a good restaurant Place looks modern outside but decor is dated as are the facilities. Hotel looks as though it could do with a makeover... of days

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Steve, Thank you for taking the time to review our hotel. You noted that our hotel could use an update. This is not a normal suggestion for our hotel as we are only 8 years old and have kept the hotel up to date. New carpets through out the hotel just last year and we have been replacing many other items as we go. Thank you again for your review and we hope to see you again soon. Ron

"Reasonably priced great accomodation"

4
27/09/2015

Went to Halifax for a family matter. We were 5 in the room. Staff very helpful in making our stay pleasant. Very clean and room large enough for our group. Overall we were very satisfied. Hot breakfast included for price of room. Had difficulty with WIFI but staff were very helpful in getting issue resolved.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day Leo, Thank you for the great review. Next time take advantage of your time with us to experience our Trendz restaurant. It is truly a hidden gem. We look for ward to seeing you again. Ron

"Nice hotel, bad location!"

4
25/09/2015

This hotel was the usual BW Plus standard. We were only there for the night before flying out, but as usual the room was nice and comfortable, had a great sleep! The only bad thing was the location, in an industrial park, not really close to anything.

BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review
Good Day lbelanger6, Thank you for taking the time to review our hotel. We understand that our location is not for everyone but we feel we are in a great location for shopping and other leisure activities. Across the street from us are the Burnside walking trails that a good number of our guests love to stroll along. There is plenty to do in the area. Thank you again for your review and we hope to see you again soon. Ron