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Best Western Plus Hotel Columbia Inn, Columbia

4.0/5  - basé sur 209 notations.
2904 Clark Ln, 65202-2480, Columbia, United States - See map

Columbia, MO hotels might be well-known for Midwestern hospitality, but the Best Western Plus Columbia Inn goes above and beyond to make every guest feel welcome. Are you looking for hotels in Columbia, MO with indoor pools for a simple way to kick back while on vacation? Searching for a property with an ideal location close to the excitement of downtown, but still boasting peace and quiet? Guests at this Columbia hotel have the best of both worlds. A knowledgeable staff is on hand for recommendations and to ensure your trip is comfortable. Whether guests are traveling for business or leisure, hotels in Columbia, MO provide convenient access to all the top destinations in the city. University of Missouri is nearby, and many Mizzou students, faculty, staff and their families rely on this Columbia property to be a home away from home for those special events. The numerous amenities, from the business center to the pool, make extended stays a breeze whether guests stay for a long weekend or an entire term. Conveniently located off of Interstate 70, cross-country travelers and Business travelers can take advantage of easy highway access so you can get back on the road in no time. However, many guests prefer to stick around awhile to enjoy all of the festivals and sports Columbia has to offer. Some of the most popular annual festivals include Centralia Anchor Festival, Art in the Park, and First Fridays. Guests will find that the Missouri High School Sports Association offers games and tournaments year-round, whether basketball, softball or baseball is your game. Even business travelers find time to squeeze in some recreation, with Socket Telecom LLC employees regularly staying at this spacious Columbia hotel. Plus, with a free hot breakfast, every guest starts the day off right. Indulge in regional specialties as well as continental delights. Reserve your room at the Best Western Plus Columbia Inn where convenience meets hospitality!

Best Western Plus

Hotel Columbia Inn

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Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Public area air conditioned
    Public area air conditioned
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 208 guest reviews
NOTE ISSUED
Excellent
93
Very Good
65
Average
25
Poor
15
Terrible
10
REFER TO NOTICE
Business Business
42
Couples Couples
52
Family Family
82
Friends getaway Friends getaway
17
Solo travel Solo travel
12
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Lack of Attention to Details"

3
25/08/2018

I stayed in this hotel back in December 2017 and rated it higher that this time. Maintenance of the property seems to be slipping. While the staff is very friendly, the hotel itself has some issues. The main issue was the elevator. The elevator door would slam open or closed, and the ride ws not as smooth as it should have been. Second, with such little parking available in front of the hotel we had to park in the back and walk around since the back and side doors were broken and would not allow anyone into the hotel. This, the caulk around the bathtub was looking rusty which indicates to me that the caulk is not cleaned all that frequently. As for the room, it was nice and comfortable. One area that was annoying was the noise coming from the room above us. We could tell there were children running back and forth and it made it difficult to get to sleep. Apparently there is not a lot of noise reduction barriers in the walls and ceilings. At breakfast to was a mixed review. There was one staff member who walked thru the breakfast area but was busy on her phone and not looking at what was in short supply. For example, my first orange juice was very good (more than average amount of pulp which I like). However, I went back for more orange juice and what I received was colored water. There was a slight orange color but the juice tasted like water. This hotel seems to be getting worse rather than better. Not sure I will stay at this hotel in the future.

Trisha H, General Manager at Best Western Plus Columbia Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Friendly down home"

5
21/08/2018

Had a great time and easy access to Columbia. Right off the freeway but there was no traffic noise and with 2 restaurants close by there was not a lot of noise at all. Everyone was friendly and accommodating!

"College Look-at"

5
14/08/2018

Great location that was very close to where we wanted to be. Facility was very comfortable, and the room was better than presented. Hotel staff was very friendly and accomodating, especially with suggestions and directions for restaurants.

"Nice Property great staff"

4
12/08/2018

We have not stayed at the Best Western in Columbia before but it was a very good experience. Warm and welcoming staff, nice clean rooms, quiet location. The breakfast was varied and fresh...and the wifi was reliable. We will be staying here again the next time we are in town.

Trisha H, General Manager at Best Western Plus Columbia Inn, responded to this review
Thank you your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us.

"Good night"

3
12/08/2018

We stayed here on our way to ST Louis MO the front desk personnel was very nice and accommodating. The room was satisfactory we were in too late to let the kid swim. The breakfast was very good excellent selection down to blueberries & whip cream & sprinkles!!! We'd stay again

Trisha H, General Manager at Best Western Plus Columbia Inn, responded to this review
Thank you your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us.

"Good quality for the money"

4
08/08/2018

The room was very nice and large. Plenty of room to relax. Room and bathroom were clean. A big hearty breakfast buffet. Quiet hotel. Unfortunately the back and side doors were not operating so you had to come around the front of the hotel and there was no shampoo, I was told it was on

Trisha H, General Manager at Best Western Plus Columbia Inn, responded to this review
Thank you your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 573-397-6471. Thank you again. We appreciate your loyalty to our brand. Sincerely, Trisha Hill General Manager Best Western Plus Columbia Inn

"Great service"

5
06/08/2018

A great place to stay, convenient, clean,rooms were nice and the hotel staff was very nice and helpful. They had a washer and dryer free of charge for guests. When we poll efta they had grab and go bags

Trisha H, General Manager at Best Western Plus Columbia Inn, responded to this review
Thank you your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 573-397-6471. Thank you again. We appreciate your loyalty to our brand. Sincerely, Trisha Hill General Manager Best Western Plus Columbia Inn

"Poor Best Western Plus"

2
31/07/2018

The room was crowded with furniture. I had to take a cold shower and use towel with holes in them. The location of the hotel was good and east to get to, the outside looked nice. The front desk staff looked like she didn't want to be there and acted like we were bothering her.

Trisha H, General Manager at Best Western Plus Columbia Inn, responded to this review
Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will be checking into your feedback an we will be taking action to insure all of our guests receive the excellent customer service. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me at the hotel.

"Another great stay"

5
28/07/2018

Great facility, Even though most of my time is spent in the Jefferson City area, I normally will stay at this Best Western. Great, caring staff, excellent facilities, great value for the cost. Even though the motel is just off of Interstate 70, I find the rooms very quiet and comfortable.

"Show Me State Games"

4
24/07/2018

Rooms were nice and most of staff were very helpful. Breakfast was great and plenty of hot water for showers. Did not care for the fact that only door to get back into building was the front door, especially since 2/3 of parking was in the rear of the building.

"AVOID BW Plus-Columbia!"

1
28/06/2018

Extremely disappointed. The bed felt musty and the room was very bright through the night, despite their attempt at blackout curtains. The fitted sheets came off the bed throughout the night. Could hear loud traffic, as our room was on the back side of the hotel next to the highway. Power outage caused fire alarms to wake us up at 6:30 and no full breakfast. Front desk employee told us upon checkout that we would receive some sort of compensation. No reimbursements nor an apology from the management. The manager has been unwilling to hear my concerns as I've called post trip. Bad management can be easily experienced if you choose to stay here.

"Smelled of smoke and mildew"

2
22/06/2018

Stopped here for an overnight stay. Our room smelled damp. The 1st floor hallway smelled of smoke and we noticed had no fire extinguishers. When we got up in the morning we noticed our clothes that we had out to put on were also damp. Slept well, but the hotel had some ventilation issues and obviously had a small fire recently.

"Clean!"

5
13/06/2018

The ONE thing that is important to me about hotels is cleanliness and I am picky about it. This one passed with flying colors! The only complaint I have is the bad smelling truckers. This is not the fault of the hotel, of course, but sharing the elevator with one of these guys was not pleasant. The room, however was excellent - we had a King Executive (complimentary upgrade). Very clean. Breakfast was above par for hotel breakfasts. Food was fresh, not overcooked, and the area and machines were very clean. Truckers had taken showers, thank goodness. : ) Well done, Best Western!

"Ok for a 1 night inexpensive stay"

3
04/06/2018

Just wanted an inexpensive room to sleep in after 13 hours on the road. I wouldn't plan on staying here for more than a quick trip because it wasn't a 3 star that AAA had marked it with in their travel brochure. The price was reasonable and the beds were comfortable, but the facility is older and needed some work. The stairway smelled musty and definitely needed cleaned and the 2nd floor hall had visible dirt on carpet as well. The room was cleaner. It had a pretty good breakfast and the cable was good. The biggest problem we had however was when we signed in, they gave us a room that hadn't been cleaned so we had to haul all our belongings down to the front desk again. All they did was knock $10.00 off the bill. Again, for a quick night stay with breakfast it was ok but I wouldn't vacation here.

"Overnight Stop"

5
04/06/2018

Comfortable. Friendly Staff, a little noisy due to traffic and road close by. Great breakfast, nice pool. Easy access to nearby restaurants and fast food. Will stay here again on our next visit to Kansas.

"Presentable,, comfortable rooms"

5
30/05/2018

Comfortable and plenty of room in the suite. I had no complaints with check in or out. There was no noise that caused issue. Clean and updated atmosphere. Location of the hotel is convenient to major interstate making travel easy.

"Bad odor in room"

3
29/05/2018

The room had an odor and there was one pillow on the bed that had a urine odor. This was nearly enough to turn me off of staying at a best western while doing future travel. I won't be staying at this hotel on my next trip through.

"Quick Overnight"

5
29/05/2018

I had a late check in but the staff was great. It was a clean comfortable room and after 10 hours of driving, the bed felt great. I was travelling alone but at no point did I feel unsafe or uncomfortable.

"We loved this property"

5
25/05/2018

We lucked out when we found this place. Our room was very clean, our bed was very comfortable, and the price was very reasonable. The 2 men that were there when we checked in were very nice and welcoming. The 2 women that were there when we checked out were also very nice. There was a wonderful hot breakfast and a very clean, neat eating area. I can't say anything bad about this Best Western Plus. It was a pleasure staying here.

"had to change"

3
01/05/2018

Unsure how to rate, they had a fire just before we arrived. Elevators down, our reservations were on the top floor(3rd) and traveling with 90 yr. old mother-in-law, no way! Besides place still smoky and smelled such. They agreed to let us out of reservation with no charge, but no effort to get us rooms elsewhere. Plenty of rooms available, just drove down the street to another motel.

"Good Best Western, tricky booking online"

4
30/04/2018

This is a good place to stay with nice people, everyone working there is great. The breakfast lady was great, very helpful. We've stayed at places where everything is empty. Not here the hot food was warm and the gravy was hot. Good selections and if they're out she gets some more right away. My complaint is with the online booking which looks like you are dealing direct with the hotel. I realize that Priceline and Reservation Counter are very deceptive and down right crooks. I didn't know that I was dealing with Priceline which is nothing but crooks. They are not the best price by $55.59 in our case. I will never again use an 800 number OR online booking. Check for the local area code and search until you get a local direct number to the hotel. Just a word to the wise, RC and PL are crooks no two ways about it. There is a lot of highway noise we used fan to block some of it out.

"Great hotel at a great price in a great area..."

5
29/04/2018

Very nice hotel...staff very friendly...lots of restaurants and amenities around the hotel and very accessible to hwy. Very clean rooms and internet was very good. Pool and spa area was very clean and definitely would stay at this hotel in the future. Great value for the price for sure!

"Nice place"

5
24/04/2018

We stayed in the Best Western Plus Columbia Inn, Columbia, MISSOURI.Its clean and had a nice room. We were on a trip across the country and needed a place stay. it did the job well. i would stay again if in the area.

"Best beds~"

5
16/04/2018

Recently in Columbia , MO for the state bowling tournament and stayed at this hotel. Check in was so quick and the desk clerk John was so pleasant. Their breakfast was a hot food bar but the eggs needed to be seasoned. They offer biscuits and gravy, waffles, boiled eggs, yogurt and more!! The beds and pillows were better than most hotels by far. Even the housekeeping service was excellent and gave us a couple extra wash clothes and coffee. Great service and so pleasant. They really cared. Great value for room rates. Just off Interstate Hwy 70 with 2 restaurants 'in the parking lot'. Great location.

"Wonderful newly renovated hotel"

5
11/04/2018

Great place to stay with nice indoor pool and whirl pool. New door locks that you touch your key card to. Rachel at front desk was very nice and extremely helpful. Nice breakfast with honey for tea. All staff I encountered were friendly an polite. Highly recommend.

"Disappointing "

2
10/04/2018

I have become a big fan of best western plus hotels over the past two years... but unfortunately this experience in Columbia knocked it down a notch. My family checked in around midnight and it appeared like the woman at the front desk was battling a bender. The room was not totally clean the toilet seat was basically hanging by a thread, as the lid was falling off. Location and breakfast was highlight.

BestWesternHotels, Corporate at Best Western Plus Columbia Inn, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Not quite "Plus" standards"

3
01/04/2018

I'll start with saying the young man that checked me in was very professional and his personality was GREAT!! The room was large and had almost everything I am accustom to having. The young man got me the one thing that was missing. THANK YOU. Now, what I found a little distracting for a "Plus" was the towels really need to be replaced, the bathroom had hair on the floor from previous person, the shower curtain was gross and the sheets have seen better days. Consider getting another luggage cart, 1 isn't enough. The breakfast area was clean and well stocked. The parking lots (front and back) were well lit all night long. Restaurants within walking distance.

"Staff was very professional, friendly, and accomadating !"

4
11/03/2018

The time that I checked inn it was pretty busy I guess because it was a Friday evening but the Staff was very courteous and helpful in helping me with the room I wanted. I was assigned a room on the first floor but the washer and dyer was on the third floor. They were very gracious in getting a room on that floor. It was good also because Steak N Shake and Bob Evans was right across the parking lot.

"Could be cleaner"

3
10/03/2018

The beds were good for me and I have back pain. However, the maid staff needs to be more thorough cleaners. Like most hotels, they tell you to leave towels you want to reuse off of the floor, then they take those towels and refold them so you don't have any idea which was yours or your roommate's. I'd rather they not fold the used towels and find the jello container between the bed and nightstand that the last customers left.

"Pleasant, fun & helpful staff."

4
09/03/2018

Clean, nice accommodations. Bathroom lighting not desirable for checking appearance. Location convenient but not attractive. Staff was especially fun & helpful with getting us directions to event we were to attend.

"Basic hotel with good beds"

3
05/03/2018

Basic hotel with a really nice bed - was in a king bed. Could use an update. Bright lights from highway but they did have a thick curtain that blocked them. Okay breakfast. Convenient. Next door to Steak and Shake and less than a mile from QT. Front desk were very nice.

"Very Pleasantly Surprised"

5
03/03/2018

Best kept secret in Columbia. Huge room. Super staff. Clean bathroom. Very quiet. Easy to get to right off the highway. Everything you could need is very close by ... QT, Bob Evans, Steak n Shake. Right across the highway offers even more choices!

"Wonderful stay"

5
26/02/2018

Wonderful stay staff was very friendly the hotel was very clean and comfortable and the location is very close by restaurants and other attractions nice indoor pool and spa breakfast was decent will recommend

"Fanstastic Value"

4
06/02/2018

We were pleasantly surprised at the great value we found. Room size was great. Beds were great. And, the breakfast was more than expected as well. The area was in a good location, easily accessible. Worth another stay.

"Great Value"

4
04/01/2018

Hotel was clean and a great value for the room. We stayed one night. Family of 5, had to use an air mattress as well. Breakfast was decent, but I've had better at other BW's. Didn't use any other amenities.

"Great Stay"

5
04/01/2018

Was very impressed by the staff. Rooms were nice and clean and I love the lobby and breakfast area, especially now with the christmas decor. The staff made all the difference. I've been to newer BW and they may have looked better but in all my many stays, and I stay with BW a lot, this was the first time my room was called to check and see if everything was ok. Kara was nice, friendly and really seemed to care.

"A nice surprise"

4
30/12/2017

Loved the cotton sheets! The room was large and felt roomy. Staff was very helpful and the visit was pleasant. Best Western used to have a much better rating, and I am happy to see it is getting with the program. I like the blue color instead of yellow too.

"Room for kids"

4
29/12/2017

Staff was great and provided an upgraded room with sofa bed for my 2 year old grand daughter. Kids had very good night stay. My daughter in law is allergic to our cats so hotel was great. Only stayed one night but was very satisfied.

"Good find"

4
28/12/2017

We stayed here one night in late December during a cold snap. Our room was clean, comfortable, and warm. The staff was friendly and helpful. The hotel is within walking distance of a couple restaurants, and a gas station is nearby. Breakfast was good and the room rate was very good (less than $75). Our only slight disappointment was the lack of a microwave. We recommend a stay and will return if we are in Columbia again.

"Welcome Stay"

5
28/12/2017

I arrived at this Best Western following a 15 hour drive from New Mexico........tired, beat up, and ready for a restful night before another marathon drive the following morning. The room was large and well accommodated, and quite nice in appearance. I only had opportunity for approx. 3 hours sleep before arising and departing, but not before I had opportunity for a full breakfast at the well stocked morning fare in a very nice dining area, bedecked for the Holiday Season. Very nice and class touch. I recommend staying here to be sure.........safe travels.

"Good Place for Lodging"

4
21/12/2017

Upon our arrival we were warmly greeted by Jonathan. Our room was very nice although we had a problem within the first 15 minutes. The front desk (Jonathan) quickly helped resolve the problem. Even after resolving the problem, he offered to give us another room and give us a couple of bottles of water. He did everything to ensure we were happy with our stay. The room was very clean, however, the maid staff failed to leave shampoo (they did leave body lotion and hair conditioner). Someone in the housekeeping section was not paying attention to details. Otherwise the room was very nice. The breakfast was nice. The omelet was good and had condiments for it. The sausage links were good. The biscuits and gravy was okay but not great. Overall, recommend staying here.

"Right place for right people"

4
13/12/2017

I am positive when ever you are in the area want to make you feel home its the right place, lots of nice restaurants on walking distances. Enjoy you stay with my recommendation. Mall for shopping is also nearby.

"A bright oasis in a sea of sadness"

5
12/12/2017

A longtime and very dear friend passed away from a second stroke and necessitated a many miles trip from Tennessee to Nebraska. Staying at this hotel on the way to and on the way back from the visitation with family and friends of hers and the funeral where her darling son played a piece that she loved on the trombone was a bright oasis in the sea of sadness that encompassed us. Would stay at this Best Western Plus again in a heartbeat.

"Nice hotel for price"

3
10/12/2017

The first room I was assigned to was marked as "cleaned". When I walked into the room, the toilet was clogged, there was a used soap bar and hair in the bathtub, and a towel on the floor of the room. However, the bed was made and the trash was replaced, so workers were likely in the room, they just failed to do a proper cleaning job. Thankfully the staff was quick to offer a different room. The second room I entered looked clean, but I was left questioning how well the job was done. Overall, the hotel was nice, as well as breakfast. Good water pressure, fast internet, and comfortable bed.

"Lights all night"

2
03/12/2017

The street lights shine in the window all night long because there are only sheers, instead of curtains, to keep the light out. The hot tub had warm water instead of hot and the jets did NOT work. Total disappointment!

"A Great Stop on a Road Trip"

4
02/12/2017

We've stopped at the BW Plus Columbia Inn twice on our way to Cincinnati from Denver, Co. It's a marvelous stop. The room in particular and the hotel in general are very comfortable and well-kept up. Although we haven't explored the city, we will at some point and definitely stay at this hotel. As for the service, we asked for almost nothing, but we certainly got fine service.

"Very disappointed"

2
27/11/2017

The pool was cold, hot tub was warm, check in was horrible, no pillow cases on the pillows, had to ask for things for the room too many times, hallway was noisy, hallway floors were dirty, lighting in the bathroom was terrible, etc.

"Very pleasant stay."

4
20/11/2017

Location was great! Nice hot breakfast. The BEST part of the whole reservation process were the front desk personnel, especially Kevin and Raven. I'm old and not tech savvy but they helped me configure my tablet so I could use the WiFi. And then above is when I got lost and drove around for over an hour and the gas stations I went to either weren't familiar with the streets or didn't give me directions that got me back to the hotel. BUT, once again Best Western front desk staff got me back to the hotel. To be honest the only somewhat negative I could say is the highway noise was a little loud. You guys are marvelous. ??

"Great hotel"

5
20/11/2017

The staff was very friendly. We were at a outdoor tournament and got soaking wet, I asked for a early check in and they did not hesitate to say yes. Breakfast was great for a quick one. Rooms were a little small for a family of 5, but comfy beds and great cable package. The pool was a great addition although it was freezing and the hot tub was very lukewarm. Other than that the stay was great.

"Need Cleaners"

1
16/11/2017

Problems with room, box of Kleenex was totally empty, shower curtain stunk of mildew and a dirty wash cloth was in the corner of the tub, carpet was never vacuumed, tv surfing was real slow and room was so noisy. The spray they use to make the room smell fresh stunk. I had stayed at other BW but this one was just terrible.

"OK stay. Weak on the details"

3
06/11/2017

I suppose this stay met my expectations for a Best Western. I have had better experiences at BW+ in Austin Tx so I thought I'd give this property in Columbia MO a try. When I walked into the room, I noticed a clean cup on the floor between the bed and night stand: -1. During my stay, the linkage between the toilet handle and flapper failed: -1. Upon inspection, I saw that it was either a paperclip or a rubber band that failed: -5. Using wrong parts is never a good idea. I was there for a Dad's Weekend for my son at Mizzou. The room cost just over $200 per night. That's a LOT for this franchise and location. A perfect stay would have been nice. The desk attendant took off about $16 when I checked out. More symbolic than compensatory, but I took it. Breakfast was good. The environs were quiet enough. It's a high-traffic location, near a busy junction. Takes a couple of traffic-light cycles to get our of the immediate area (via the main drag, anyway).

"trip"

4
22/10/2017

Best Western Plus Columbia Inn, Columbia,Missouri is very good,Local streets make it difficult to inter . Employees were friendly and helpful. room was a little crowded for a standard king,we will be happy to stay at this motel again. Larry

"Extremely disappointed"

1
06/10/2017

I have never stayed in a hotel that the rooms were so dirty. Gonna take a lot to get me to go back there again. Evening employee(s) rude to my grandson. No water available in the exercise room. TV by the tread-machines were terrible, as couldn't get any channels up. Jets didn't work right in the hot-tub and was low on water as was the pool

Clinton K, General Manager at Best Western Plus Columbia Inn, responded to this review
Thank you for taking the time to write a review. We do apologize for the poor customer service you received. The hotel is recently under new management and we are working on retraining and hiring a team that will focus on the details and offer the best customer experience possible. Please stay with us again the next time you are in town, so that you can write a review on all of our improvements. Thank you again.

"Old and Mold"

2
02/10/2017

Not good representation for Best Western, and certainly not a Plus!! Old; gross carpet, moldy bathroom, cold shower. The staff was super nice. The room was not dirty due to housekeeping - just worn in dirt and mold. Needs updating before I stay here again.

, General Manager at Best Western Plus Columbia Inn, responded to this review
Thank you for taking the time to write a review on our hotel. This hotel opened October of 2015. We will look into your shower experience. All rooms are in the process of being shampooed, and tubs re-caulked. We are sorry that you had a disappointing stay. The hotel is currently under new management and the new staff and myself are working hard to correct all the past issues at this hotel. We would love the opportunity to have you come back and see all of our hard work.

"Great Value for Cost"

5
02/10/2017

We came into town for the Roots N Blues music festival. This hotel was close to Stephen's Lake, offered many amenities, & was a great value for the cost. Quiktrip, Bob Evans, Steak N' Shake, and other places nearby for convenience. Uber/Lyft rides around $5 to get around. We had a great stay and would stay there again - Raven was great!

"A Disappointment"

2
23/09/2017

Usually Best Western Plus hotels are a pleasant experience, but this hotel was a disappointment. Dark, drab room left me cold. Breakfast had nothing appealing. I would not go back here unless the hotel does a total renovation and spruces up their breakfast menu.

, General Manager at Best Western Plus Columbia Inn, responded to this review
Gerald W, Thank you for taking the time to write a review on our hotel. I am very sorry that you were not pleased with your stay. This hotel has just undergone a complete renovation, and just reopened in October of 2015. With our light green walls and crisp white linens, we do have accent curtains that are chocolate brown on the sides of the light cream sheers and cream black out curtains. The new furniture in the room is a dark walnut color. I am sorry that you found it to be too dark. Our breakfast offers hot eggs or cheese omelets and a rotating menu of bacon or sausage, along with waffles, hot oatmeal, and biscuits and gravy. Along with all the normal cold items. If this was not what you found when you went down to breakfast please give me a call at the hotel, I would love more information, to make sure that this issue is resolved. Thank you again for taking the time to write a review.

"acceptable"

3
22/09/2017

BW is motorcycle friendly, so we have a tendency to stay at one, especially since we were on a motorcycle road trip. This one was a bit disappointing. Front desk was very friendly, sociable. Breakfast was good--the usual powdered eggs and variety of toppings for eggs, meats, selection of breads, waffles, milk, yogurt, etc. Very satisfying. However, the in-room coffee packets were opened. The plug for the tub didn't seal well, so a nice bubble bath was out of the question. We were having problems with our internet (our provider, not them), so chose to use the facility business office. The computer wasn't working either. Overall, the experience was pleasant enough and the price right due to discounts, but an average experience.

"Very expensive for one night"

3
17/09/2017

It was very expensive for just staying one night because there was a game in town but it was also one of the only hotels that still had space available so not much you can do there. The staff was very friendly but the room smelled a little bit and they didn't have any extra blankets in the closet like most places do.

"good for a last minute booking, some things could use improvement for the price I paid"

4
17/09/2017

booked at last minute for 2 nights due to Ramada Inn across I-70 now refusing my business, has elevator, friendly staff, good rate on Thursday night but huge increase on Friday night due to football game but all the hotels in town do, refrigerator but no microwave, some chipped paint in bathroom, no way to control light in front of room from the back of the room, was able to check out at 1PM when asking for late check out time, walking distance to 24 hour Steak N Shake, TV took a long time to turn on and only a had a few HD channels, internet fast enough but could be a faster for the quality of this hotel (only about 5.5 MBPS), I might stay here again if they were cheaper since the cheaper hotels usually fulfill my needs and have more points from Wyndham, but I can't recommend against this place, for the most part I guess what I paid for

"Don't stay here!!! They over charge because there is a ball game in town."

1
16/09/2017

I have stayed at many Best Westerns. So I choose this one out of all the other hotels at this exit on the highway. I am expecting around $100.00 or so for the night but when I woke up and got my bill it was over $220.00. I was so shocked. Never have I stayed at a Best Western and had the bill be that much. When I inquired at the desk I was told THEY CHARGE MORE ON THE WEEKENDS AND PLUS THERE WAS A BALL GAME IN TOWN ON FRIDAY SO THEY CAN CHARGE MORE. SO because i'm traveling down the highway and decide to stop for the night and it is a Friday night and there is a ball game in town they can rip me off for double what the rate usually is. I WILL NOT BE STAYING AT A BEST WESTERN AGAIN.

, General Manager at Best Western Plus Columbia Inn, responded to this review
Janet B, Thank you for taking the time to write a review on our property. I am sorry that we did not let you know at check in that it was a special event weekend with an University of Missouri home Football game. I know that rate seems high but it is the average rate in this area for a home football game. I will work with the staff to make sure that in the future the guest are well aware at check in our nightly rate.

"Nice hotel"

4
16/09/2017

Overall nice hotel standard free breakfast however I was locked in the pool room at 9:45 PM 15 minutes before it closes. The room next to us had a shower or sink that ran all night long and no one no one fixed it after reported so we had to listen to running water all night long

"A good place to rest!"

4
06/09/2017

We spent a night at this hotel and it was an excellent experience. Isaac, the clerk on the front desk when we checked in, was GREAT! He was so helpful and so funny and so nice. Our room was great, very clean and comfortable, with a very comfy bed. The hotel wasn't really busy so we didn't have people next door. But in our experience the room was quiet. The breakfast bar the next morning was really good. It was VERY clean and organized and was the first hotel - in a two week trip - that had gluten-free cereal for me. The lady who was in charge of breakfast was REALLY nice and helpful. Even our checkout clerks couldn't have been nicer. Our ONLY complaint was that every door in the hotel needs oiling because they just SCREAMED when you opened and closed them. All in all, I really recommend this hotel....and the people who run it.

, General Manager at Best Western Plus Columbia Inn, responded to this review
Thank you for taking the time to write a review. We love to receive guest feedback. We are working on fixing the door, so that it will no longer be an issue. We hope you stay with us again soon.

"Comfortable stay"

4
04/09/2017

Right off interstate, which was handy . There is noise but not noticeable from the room we had . Staff was personable and helpful . Thought the bed was too soft but slept soundly . Room was clean but suggest that filter be changed in the air conditioner. Standard continental breakfast . If passing this way again will stay here again.

"Columbia MO"

4
01/09/2017

Very pleasant stopover in Mid Missouri. I received upgrades for being a rewards member which was unexpected. The room was relatively clean and comfortable. Service was excellent. I wouldn't mind staying there again. Thank you!

"Jim"

4
29/08/2017

Nice hotel, but was bitten by bed bugs or some other insects while sleeping. Swelling and soreness in the area of bites. Could not locate insects or bugs in bed in the following morning. Room overall was clean.

"Nice, clean hotel"

5
29/08/2017

Good location, right off highway. Easy to get to shopping and restaurants. Close to MU Trowbridge Livestock facility. Hotel is clean and appears newly remodeled. Staff was friendly and helpful. Breakfast was satisfying.

"Very Nice"

4
26/08/2017

Good lodging spot; good breakfast; room was in excellent condition; lacked a sitting chair; shower/toilet area was too dark; would stay there again; good location, easy to get to downtown and restaurants

"Excellent Place to Stay"

5
23/08/2017

Extremely friendly staff greeted us upon our arrival. Unlike other hotels, including other Best Westerns, the front desk had our room "key" ready and all I needed to do was to sign my name once. No initials, etc, just signing the paper that was already filled out. We had a king size bed on the 2nd floor. The room was spacious as was the bathroom. There was an area with a couch and foot stool. The bed was comfortable and we did not hear any noise from the other rooms that surrounded us. The breakfast was very good. Definitely a great value for the money.

"Eclipse Stay - Staff Shined!"

4
22/08/2017

Recent reviews made me concerned, especially about mold. We found it to be fine. New hotel staff was very friendly and accomodating (fixed the toilet valve, delivered a do not disturb sign, and provided extra sheet.) Pillows are the best! Room was actually quiet inspite of being next to the highway and all rooms were booked. Breakfast was typical waffles, scrambled eggs, sausage patties, cereal, pastries. It is good value for the price.

"A pleasant surprise for a college town hotel"

4
20/08/2017

Nice hotel, great staff. Clean rooms, comfortable beds.Nice lobby. This is usually not the case when staying in major College towns. I was pleasantly surprised. If you want to know what I mean, at most of the nearby restaurants you will find very indifferent service. Will stay again on next trip

"Disappointed"

1
16/08/2017

After 12 hours of driving I had expected at least an average room. Unfortunately I didn't listen to my "inner voice" and leave when I smelled stale tobacco at the front desk. Prior to getting to my room I noticed the carpeting in the hall ways and stair wells was filthy. The bathroom tub faucet leaked, and there was very limited toilet paper in the bathroom, two nearly empty rolls to be exact. Having driven for a long time this day I wanted to relax in the spa but it had no jets and the water hovered around 85 degrees. Giving up, I went to the room, turned down the bed and noted between the wall and the bed what appeared to be animal feces on the floor. Being as tired as I was I went to take a shower but the water was luke warm at best. I did not ask to change rooms at this point, I just need to sleep. I have frequently had good luck at Best Western motels, and will continue to use the chain but NEVER at this location.

, Manager at Best Western Plus Columbia Inn, responded to this review
Thank you for taking the time to review our hotel online. I am disappointed and saddened you experienced these issues during your trip. I have persoanlly addressed the issues you mentioned in your review and fixed the hot water issue as well. Thanks again for your review!

"Surprisingly Nice"

4
16/08/2017

I had pretty low expectations about our stay at Best Western in Columbia. We have stayed at other Best Westerns in the past and have not been impressed. Upon arriving, I was pleasantly surprised at how clean the room was. I actually smelled bleach when I entered the room. The bed was comfortable, the room was clean and spacious. The bathroom had dated fixtures but other than that, it was good. They offered a wide variety of breakfast foods in the morning. The only complaint I have is that the housekeeping staff entered our room in the morning when we were getting ready. We put our Do Not Disturb sign up and the housekeeper knocked but before we could get to the door, they opened it. Apparently, someone removed our Do Not Disturb sign from the door. We realize housekeeping was just trying to do their job and it wasn't their fault that the sign was removed from our door but it still made us feel uncomfortable.

"Avoid Best Western, Columbia, Mo"

2
08/08/2017

If you can, avoid Best Western. Rooms were dirty, smelled strongly of mold, saw bed bugs, broken door knobs, bad breakfast, the printer didn't work in the business center, and staff's appearance was unprofessional.

BestWesternHotels, Corporate at Best Western Plus Columbia Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"great rates very clean staff was very helpfull check was very easy"

5
27/07/2017

we like bestwesternhotels we stayed at the same place last yearwe will be staying at Columbia on the way home I belong to rewards club and last year we stayed free the place was very clean great breakfast everyone was very friendly

"Wedding trip"

5
25/07/2017

Our room was really nice and clean Great room for price. Always fresh towels every day. Bed really comfortable. Close to alot of good resturants. Within walking distance of 2. Ate at both. Good food at real reasonsble price.

"Pretty Good"

4
19/07/2017

Have not stayed at a BW for quite awhile, as their quality seemed to have dropped. This place reflects a fresh commitment to quality that I found worthy of note. Clean spacious room, comfortable bed, soft pillows and plenty of them. Pool was plenty chilly for my tastes but hot tub was huge and nice. Staff was great. Price very reasonable. Walls were a little thin, I thought, but no noisy neighbors so no complaints on my part.

"Mold in the rooms"

1
17/07/2017

I just checked into the Best Western Plus in Columbia, MO. The room smelled of mold. We requested a different room, it was moldy as well. I'm to tired to find a different hotel, but I promise to never stay at a Best Western again. By the way, the door lock did not work.....(&(&^(*&^)*$$#@)!!

BestWesternHotels, Corporate at Best Western Plus Columbia Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Nice hotel "

4
17/07/2017

Very good location, just off the highway. Bob Evans and steak n shake in essentially same parking lot. Full breakfast with eggs and breakfast meat. To go bags at the reception desk for those who wish to eat breakfast on the road. Hotel and room both clean. Our room sis not have hot water. Hotel staff offered to either reassign our room or give us access to a nearby empty room. Half of the group were already asleep, so we opted for a different room. It was taken care of immediately and without hesitation.

"This place is amazing"

5
25/06/2017

I must say that I am highly impressed with all the updates. You will not be disappointed when choosing this hotel. My stay was perfect. I travel a lot for business. I know a very good hotel when I come across one. This hotel earned the 5 star I gave it. When I arrived Jerrel greeted me with an unforgettable smile at 2 a.m. in the morning. He was very accommodating with finding me a room on the first floor. Thank you for the outstanding service. When I travel to Columbia Mo in the future this will be my hotel choice hands down.

"My hotel of choice in Columbia."

4
22/06/2017

Nice hotel with friendly a staff. The rooms are very spacious, clean and comfortable. When I'm in Columbia on buisness I stay at this Best Western Plus. It is located near good restaurants and shopping.. indoor pool is nice and well kept also.

"Desk clerk made stay outstanding"

4
22/06/2017

Great price, great quality, but best part was Joyce (the overnight front desk clerk). We were greeted with a big smile and serviced quickly. Joyce made sure we had everything we needed and even chit-chatted with us for a bit. Excellent employee! Joyce....you/re the BEST!

"Great"

5
19/06/2017

Great facility, staff and location. Recently remodeled facility, very well done, staff extremely helpful and caring about your needs. Great location just off of I-70, but very little traffic noise on rooms. Well lite parking lot.

"Clean hotel close to highway"

4
19/06/2017

My husband stayed here while on a business trip. Review is based on his comments. The hotel was clean. Rooms were comfortable The food served at breakfast was hot . Staff was accommodating and helpful.

"Crapmed, hot and squeaky doors"

3
15/06/2017

Smaller room that I typically see, clean but every door in this place squeaked. Room door especially, but even the elevator door. I mentioned it to the desk clerk when I first checked in but nothing was done. Stayed in the third floor and the elevator and hallway was very hot; as was the room when I first arrived as the a/c was turned off. Had to turn it on and leave for a while so it could cool down to unpack. Very small parking lot, maybe twelve spaces in the front of the building.

"Clean, good price"

4
12/06/2017

Nice, average Best Western. Room was average size. Very surprised that there was no microwave in our room (it did have a micro fridge). Bed was comfy and everything seemed very clean. Breakfast offered a good selection.

"Good price"

4
10/06/2017

Newly remodeled rooms, good prices. Free breakfast. I felt safe here, a lot of amenities around the area. Great option in Columbia. The lighting was a little bright in the parking lot affecting our sleep as the drapes would not extend to block light out of the window.

"Bucket list trip"

5
25/05/2017

Awesome place and staff. Brian went out of his way to make us comfortable!!! They were really busy but he took his time to help and ensure we were satisfied. We were surprised at his thoughtful and kind help.

Brian B, General Manager at Best Western Plus Columbia Inn, responded to this review
Hello Kathy, Thank you for the kind note. I hope the rest of your trip was truly amazing! Take care, Brian Beebe

"Very good chain hotel, staff make it excellent"

4
22/05/2017

Columbia Inn is what I've come to expect in the best Best Westerns -- clean, comfortable, a good breakfast, enough local decor to make it seem less generic than it is. This Best Western is a little difficult to get too -- an access road off a freeway burdened with construction -- but it is a comfortable and refreshing stop every time. I always seem to arrive in the middle of the night, and the overnight staff are pleasant and helpful, often exceptionally helpful. I would recommend it over any hotel in Columbia.

"Pleasant Stay"

5
19/05/2017

A very well kept , nice hotel ;) nice sweet neat sweet party beer hotel comfort beds are cool tv fridge internet awesome cool lovely big bed pillows shower toilet clean will stay again friendly staff , coffee tea ice bucket

Brian B, General Manager at Best Western Plus Columbia Inn, responded to this review
Hi Hannah, Thank you for staying with us! I'm glad that you enjoyed your stay, and we look forward to having you back. Thank you for the kind review. Have a wonderful day, Brian

"Independence MO Best Western"

5
12/05/2017

BW is our go to brand due to their consistent quality and cleanliness. This is off the interstate on a quiet street next to several restaurants including Bob Evans. Very convenient. I guess I need 15 more characters here.

"Great Place, Great Stay"

5
08/05/2017

I went to Columbia for my daughters graduation. The hotel was very clean, staff went above and beyond, great hot breakfast. The only problem I can think of is it's a little difficult to find since it sits behind Steak N Shake and Bob Evans. I had to call the hotel for directions but they lead me straight there without incident. I would recommend this hotel to anyone traveling to Columbia, MO.

Brian B, General Manager at Best Western Plus Columbia Inn, responded to this review
Hello, Thank you for taking the time to write such a nice review for our hotel and team. I am glad that you enjoyed your stay here, and we look forward to having you back on your next trip to the area. At some point in the near future, we will have additional signage, which should help with being able to find the hotel. Congratulations on your daughter's graduation! Thank you for staying with us, and have a wonderful day, Brian Beebe General Manager

"Slept well; friendly staff"

5
06/05/2017

If passing thru Columbia would recommend. Staff very friendly, trailer parking available, lots of restaurant choices to walk to. Rooms clean and bed was comfortable. Morning breakfast was exceptional many choices of hot breakfast items, fresh fruits, pastries and breads. It is near the freeway great location, but there was some highway noise. I would stay there again!

"Great place to stay with your youth baseball team"

3
01/05/2017

Made our team stay great. Clean pool and let us use the dining at night to feed our team. We will be back in a month to stay again. Our room was good but bathroom could of us am better cleaning touch.

"Excellent Stay"

5
20/04/2017

This hotel met all of our needs at a reasonable price. Front desk was very nice, informative, and efficient. Room was perfectly clean and attractive. Room temp was perfect, bed and pillows were comfy. Breakfast area was clean and the eggs, bacon, and biscuits and gravy hit the spot! Parking lot was well lit and restaurants were close. Located right next to I70 helped too!

"Plus what?"

3
18/04/2017

I've stayed at Best Westerns, so when I came across this Plus location, I was looking forward to some upgraded amenities. Seemed like a basic BW to me. Nothing to rave about, the pool was slightly bigger then some other ones I stayed at. Breakfast area was slightly bigger, but same menu. I rated average based off the Plus branding, however hotel was clean & staff was friendly.

"Manager Prefers High School Sports Teams to Business Travellers"

2
13/04/2017

I booked this property for the general good ratings, and convenient location to my job. I was unaware at the time that this property is a prime provider of lodging for the various high school athletes who come to Columbia almost every weekend for MSHAA tournaments. When I was given an "end" room, I had no issues with the kids. However, on one occasion, I was located right in the middle of a boys' basketball team. The kids were extremely hyper and out of control, with no supervision. I made numerous calls to the desk, and talked with the adults accompanying the team, to no avail. I was kept awake by the noise til past 3AM; and had to be at work by 6AM. This was 4 weeks into my expected 3-month stay. Now it is 10-weeks into my stay, and I have just returned from my attempt to make my next reservation (I go home on the weekends), when I learned that, a.gain, they are booked for Thursday-Saturday. The manager could have offered to put me up elsewhere if they could not find a room for me here; but he chose to ignore my 10 weeks of loyalty, and told me I would have to find other lodging for Thursday night. Thanks a lot! I do not recommend this hotel for business travellers, or those who prefer a quiet atmosphere.

Brian B, General Manager at Best Western Plus Columbia Inn, responded to this review
Hello, and thank you for staying with us. I am very sorry that we were unable to accommodate you when you came back to book with us. I appreciate your loyalty and the amount of time you spent here at our hotel. Unfortunately, when we are sold out, I cannot offer a room that has already been booked by another party. Please accept my sincere apology for not being able to have you here on this occasion. I hope that you will consider staying with us again in the future. Have a wonderful day, Brian Beebe

"Much Better"

4
11/04/2017

My son goes to Mizzou - and I have stayed there for 3 Mother's Day weekend events. This last stay was so much better - they have definitely done some improvements to the rooms and beds. Very convenient to get to campus. I would recommend.

Brian B, General Manager at Best Western Plus Columbia Inn, responded to this review
Hello, Thank you for staying with us at the Best Western Plus - Columbia Inn. I am very pleased to hear about your recent stay with us. It was nice having all of the mothers out here visiting for the weekend. We look forward to seeing you on your next trip to Columbia! Have an amazing day, Brian Beebe

"Just ok"

3
09/04/2017

The well lit parking lot was great, but the spot light was directed straight into my window and even with the curtains closed, the light glowed around the sides lighting up the room. Out was very bright!

"Bad experience"

2
03/04/2017

Didn't like the breakfast as they didn't replenish when foods were low. Instead of holding the room with my credit card for my two day stay as it was agreed when I arrived we would pay with cash but they charged my card for both days it without informing me! Not acceptable! But Tera the service representative went out of her way to correct the matter! Thanks goodness for Tera!

"Great staff!!!"

4
02/04/2017

The operation manager, Jamie Miller, at this hotel is wonderful! From day 1 she went out of her way to make our stay amazing! My kids even called her by name all week! The staff always had a smile and went out of their way to make it a great stay! This includes the breakfast service, housekeepers and especially the front desk employees! I felt like we were staying a week with friends and family!

"Definitely stay again"

5
01/04/2017

Amazing customer service!!! Beds were super comfy, made for peaceful nights sleep. Breakfast was tasty with lots of options and again the customer service during breakfast was above and beyond. Won't stay anywhere else when we come back!

"Nice, clean hotel"

5
26/11/2016

Great deal for the price. The rooms were clean and comfortable, nice staff. Very good location, very close to restaurants and college stadium. I would stay at this hotel anytime I'm in Columbia for business or pleasure.

"Overnight stay"

5
21/11/2016

The front desk staff was extremely friendly and it was very close to restaurants, gas and I70. The breakfast was good and they were very helpful. We were just passing through on the way to Kentucky from Denver and the location was perfect. Would definitely stay there again.

"Good"

3
11/11/2016

the property was clean and neat, breakfast was on time, and check in and out was smooth. amenities were ok, breakfast area was cramped. a little pricey for what it was. the pool was nice and clean, but the Spa was not even hot, same temp as pool.

"Stay at Best Western"

4
07/11/2016

We stayed at this hotel overnight while we were in town to watch the state high school cheerleading competition. The staff was very friendly, the hotel was clean, the room was spotless, the breakfast was hot, and we were VERY satisfied!

"Amazing hotel!"

5
01/11/2016

My fiancée and I decided last minute to stay the night here and I'm so glad we did! Sweet and very, very kind employees welcomed her and I. The room was beautiful and clean and the bed was so comfortable! Our request for a high room was granted and we had a blast! Breakfast was great!! So many options! This is an amazing choice for anyone! Thanks guys!!

"Great Columia Hotel"

5
28/10/2016

First time stay at Best Western-Columbia Have stayed at several hotels in Columbia and the staff here ARE the most friendly. Hotel next to Steak & Shake and Bob Evans. Price very high for Friday & Saturday (as all the hotels are on football weekends). Very quiet and comfortable!

"October 2016"

4
27/10/2016

Physical property is nice but nothing special. Clean, nice rooms, comfortable. Reasonable fitness room. However, staff was outstanding. They were extremely helpful several times and went beyond requirements. Can't compliment them enough.

"Incredible service"

5
26/10/2016

After having a problem at The Hampton down the street, we left there and checked into the Best Western. An amazing, helpful, friendly employee (Tara) went out of her way to help us. Turns out she was already off work for the day and stayed on her own time to help us get settled in. Service like this is hard to find. The hotel is neat, clean & welcoming. A great place to stay!!!

"Great Place"

4
20/10/2016

This Best Western was located within a quarter mile from the I-70 exit. The room was great, as well as the bathroom. Breakfast was awesome with lots of variety. My only complaint is the noise from the highway which was drowned out when we turned on the room fan.

"Good but not quite up to Best Western Plus"

4
19/10/2016

Clean and updated room and overall a good overnight stay. We have stayed at many BW Plus that have a bit more first class amenities. Mattress was new but not as firm as we had hoped. Having said that, I would stay there again. Staff was friendly and welcoming.

"Vacation stopover."

5
19/10/2016

It was getting dark and we wanted to stop driving for the night. Luckily we found your motel. The desk personnel was very nice and the room (with a king bed!) was just what we needed. Although breakfast is provided, we opted this time to walk over to the Steak & Shake restaurant nearby.

"Exellent service"

5
18/10/2016

Very friendly staff, extremely comfortable beds and clean rooms.....would definitely recommend to others and we will definitely go back again. Close to downtown Columbia so a great place to stay if visiting the MU campus

"Satisfying stay"

5
17/10/2016

Very clean and up-to-date hotel. Arrived at noon and room was ready! Heather at the front desk was great. Very friendly and helpful with printing area maps and recommended restaurants for our 1 night stay. Very comfortable beds/pillows. Breakfast included: eggs, juice, coffee and waffles. I will stay again. A+

"Great overnight stay"

4
14/10/2016

My friend and I stayed overnight at this hotel because we went to an event in Jefferson City but there was no availability there. Great choice, easy highway access and there were many restaurants to choose from right by the hotel. Front desk staff was very helpful and checked us in quickly. Rooms were very clean and the beds were comfortable. Breakfast wasn't too bad. If staying in Columbia again would be my first choice.

"great hotel experience"

5
14/10/2016

very helpful staff comfortable stay had a great rest and even got suggested to go eat at a great eating place i would recommend this place to anyone i knew and if i go back there for work i will go to the best western

"Very nice"

4
13/10/2016

We checked in around 9:30 pm and were greeted by a very friendly young woman at the desk. We were able to get a room with a single king sized bed which was nice. Our room was very nice and clean and the bed comfortable. There was also a hot breakfast with a variety of choices. The only reason this is not 5 stars is because the noise from the interstate was ridiculously loud in our room and the thick curtains do not close all the way so the lights from outside were so bright it was almost like daylight....would stay here again though =)

"Fantastic"

5
12/10/2016

So glad to find a good place to stay when we visit our kids at college!! Wonderful staff, clean hotel, good location!! What more do you need. Friendly staff and welcoming attitude goes a long way with me. They had both in abundance!! Thank you!!

"Nice Place"

4
12/10/2016

I enjoyed my stay here and liked the variety of choices during breakfast. The bed was very comfortable and the room was clean. It was also easy to find right off the freeway and close to restaurants and gas stations.

"One Nighter - Mizzou Football"

5
10/10/2016

Stayed here one night after a Mizzou football game. Newer place so it was clean and quite and comfortable. Had no issues at all to report. The desk clerks did a great job because after we checked out and had gotten a few miles away. I realized I had left my cell phone in the room. Caller the front desk and by the time we got back they had gone to the room to retrieve it for me and have it at the front desk when we got back. Much appreciated.

"Great Hotel..watch prices on Mizzou Game Day."

4
30/09/2016

I really liked the hotel, amenities, and the staff. All is great but be careful about when you plan your trip. Most of Columbia,MO hotels get booked on game day for Mizzou and the hotels including this one take FULL ADVANTAGE. I just stayed with my girlfriend for 1 night for our 2 year anniversary. Not even trying to go to the game and it cost me a lot more than I'd of liked. But other than that, loved the hotel.

"Fantastic Hotel"

5
27/09/2016

Fantastic hotel, the staff was amazing. Very clean and good smelling room, comfortable bed and pillows. One of the better free breakfast I have had at a hotel. Would definitely recommend and will be staying here again on our next trip to Columbia.

"Good night's sleep!"

4
25/09/2016

I have to admit, this location was better than I thought it would be. Everything in Columbia sells out on football weekends and this weekend was no exception. Got the reservation in February and it was one of the last (decent) rooms remaining in town. I was quite pleasantly surprised! Easy check-in. Spacious, clean room that smelled nice and fresh, not stale at all. The AC unit ran well although I don't think it got quite as cool as we would have preferred. The room was nicely appointed. The beds were very comfortable with nice pillows and blankets. No nasty bedspreads on the beds here, thank goodness. There was a very bright light outside our window but there was a light blocking window treatment on the inside of the curtains to pull close, but you could still see a bit of light. There was a bag for a hair dryer but no hair dryer in it. The bathroom and tub were very clean. One thing that I really think is an issue is the very slippery floor outside the elevator on the main floor and in the elevator, which is right outside the entrance to the indoor pool. I slipped on the wet floor more than once. It was difficult to see any water on the floor at all but it was there. A rubber mat at the entrance to the elevator and one inside would be a nice safety addition. The "wet floor" sign was about 10 feet away...on the carpet. All in all we had a very comfortable, good night's sleep and would definitely return.

"Newly Remodeled But Still Poor - Avoid"

2
25/09/2016

Everything seemed to be remodeled, but the rooms were small, hot and everything smelled like new adhesive. The breakfast area was very cramped with minimal food (mostly packaged items). This wasn't a great space for our family to stay.

"Overnight Stay on way to kids"

4
17/09/2016

Was a very good, clean hotel. Would stay here again. The hotel staff was friendly and helpful. Great hotel for price. We stopped here on the way to visit the kids and attend a wedding for one of the grandkids.

"Had a good stay"

4
12/09/2016

Very clean and quiet. I was expecting a lot of noise from other guests that were visiting from out of town for the home football game but I did not hear anyone else. Convenient to get to from I-70 even with the construction that is going on.

"Great Gem for Great Price"

4
12/09/2016

Stayed for the first Mizzou Game of the season. Perfect location right off the highway. Will stay again. Staff very friendly. Beds comfy quiet stay. My daughter loved the pool so glad it was open after the football game.

"Excellent"

5
10/09/2016

We love staying at the BW chain. There are very few that we have been disappointed with. Beds are always comfortable and rooms are always clean. Breakfast is a great start to the day. We only stay in other hotel chains when BW is not available.

"Newly remodeled"

5
10/09/2016

Very clean. beautifully done, comfortable beds and pillows, Great friendly staff. Only problem is i guess they did'nt get the permit for their outdoor sign and the sign they have is in the grass which is hard io see from the road. and the sign on the building only states newly remodeled, does'nt have best western on the sign that hangs from the roof. Breakfast was great hot and cold items also fruit. You wont be disapointed by staying here.

"need some improvemnts"

3
02/09/2016

The rooms needs new mattress most definatley, I couldn't sleep very well I will not stay in this particular motel after having a n awful night and had to work all day next day. Also needs a bit faster internet so the travelers can finish their work. I am sure the management will look into this property to improve their GUESTS sleep. Thank you.

"Great stay at a great price"

5
21/08/2016

Best Western Columbia offers a great place to stay for a great price! We will definitely stay here again! Clean room, comfy bed, good breakfast, nice staff. Didn't use the pool, but it looked very inviting!

"Meeting our needs !"

5
10/08/2016

This is a very nice place to stay , we've been here for an extended stay and for just over nite ! Beds are good, shower is good, has a good breakfast which should meet most diets needs ! MOST of all the staff has always been most gracious and always accommodating ! We will stay here again !

"Spend the extra $20 and get a better hotel"

2
07/08/2016

Musty, humid room (felt like a swamp), mold on the curtains, tub wouldn't drain, hard floors were dirty on arrival, extreme lack of exterior trash cans leading to trash dumped all over the grounds and parking lot, and the pool is way over-chlorinated. Staff and room decor was nice from their recent renovation, but other than that - I cannot recommend a stay at this motel in disguise.

"A gem in Columbia Missouri"

5
05/08/2016

We were pleased at how easy the access was off I-55. This is what I expect when I arrive at a Best Western hotel: a warm welcome by the the front desk staff, it is well lit, clean, organized, wide hallways, a room that is ready for our arrival. Thank you BW!

"Poor Customer Service"

1
02/08/2016

I have stayed at Best Westerns many times over the years. I expected one that was PLUS to offer superior service. I was highly disappointed and I will not recommend this hotel to anyone, especially if upper management doesn't let go of the staff that are incompetent. Most people are willing to pay more for a hotel room, but at the same time we expect better quality service, not to have our requests ignored. I think you should tell your employees that not everyone is okay with walking past people smoking at the front entryway to where it makes them stink as bad as the person smoking. I know that many people smoke, but this hotel needs to have a place to where when their employees go out to smoke they are not interfering with the customers coming in and out the front door.

"Very clean and great staff"

5
29/07/2016

This hotel was very clean. I did not find one fault in it. The staff was very helpful and polite. Every time I asked the staff anything they where helpful. When I heard them talk to any other guest they where very polite and helpful. The hotel was booked the weekend I was there and a few people came in to get a room and there where no rooms available. The staff went out of their way to help find these customers another Best Western to stay at or just another hotel. I was impressed

"Overnight on Cross country drive"

5
28/07/2016

Fabulous service! Terra at the front desk was warm and welcoming and went out of her way to make our stay great. She provided extra towels to us as we requested when we checked in and even brought us hot water for tea.

"Not the best value"

3
28/07/2016

The cost of our stay warranted much better amenities. We were seriously considering not staying at Best Western any more, but the place we are at tonight is totally the opposite of the BW that this review is for, so there still are BW's that are well worth staying at!

"Family trip"

5
27/07/2016

Good value for the money, Convient to a Mcdonalds ant the interstate. Value for the money with a pancake station that the kids loved to use and make their own pancakes. Family vacation road trip to the east coast.

"nice place to stay"

4
25/07/2016

this best western lived up to expectations with a comfortable bed, clean room, good breakfast, friendly staff, but somewhat difficult access. quiet time was supposed to start at 10PM but the occupants in the room above us were apparently having a trampoline party!

"Great Place"

5
25/07/2016

The hotel is nice and the employees are the best. All the employees was on top of things. Checking in and out was a breeze. We booked our hotel for next year already and Kyra made that an easy process. Getting off the highway was a breeze and getting to COSMO Park was easy also.

"Excellent place to stay"

5
24/07/2016

On the way to Mom's funeral from Arnold, MD to Colorado Springs, CO. Drove many long hours stopped at sever places outside St. Louis MO. They wanted $200+ for a nights stay. I was tired but not crazy. Just wanted a place to get a good night sleep & dinner. This place was right up my ally.

"Great Place"

5
23/07/2016

The room is nice the hotel is nice and the employees are the best. Breakfast was ok, but not bad. The hotel is located off a highway but was not noise and food and shopping not far away. The night guy was the best and was on tip of things

"OK for 1-Nite Stay"

3
08/07/2016

Arrived after dark and the neighborhood appeared a little sketchy. Also difficult to get to off the highway. (Daylight gave a much better sight.) Everything was okay with the room and breakfast. Our only problem was the cable TV. It kept skipping out on us. We tightened the wiring; it would work for awhile then go out again. A general comment that applies to all hotels: It seems that the new hotel room refrigerators are coming without a freezer section. This is a problem because there is no way to refreeze our cool-its and hotel ice machines never seem to be able accommodate the ice need. I did not mark down which hotels this applied to but it seemed to be the newer refrigerators in all hotels.

"great place"

5
05/07/2016

Arrived late in the rain and Terra the manager was very helpful. Even offered to help with our bags. Very clean. Kids were able to get rid of some energy and swim in pool and hot tub. She even changed our room to be away from the elevator so we could sleep better!

"Super place to stay!"

5
29/06/2016

Very clean and well decorated. The staff was helpful and professional. Excellent breakfast in the morning. Eggs, bacon, pancakes, bagels, muffins, toast, rest fruit and more were all offered and delicious. Would definitely stay again!

"OVERNIGHT STAY"

4
27/06/2016

This hotel was a nice place to spend the night, staff are great and very helpfull, I forgot to bring USB adapter plugs and when I asked where I could buy some in the area the front desk gave me two that people had left behind to use! Big help and time saver!

"Nice & clean hotel"

4
21/06/2016

Clean hotel & close to major roadway. Modest but good breakfast options. Slow check in process, but staff was nice. Air conditioner worked all night - but is was around 100 degrees during the day - it did work though!

"Passing Thru"

3
20/06/2016

The hotel is a little difficult to get to and is located adjacent to I-70. The room and bathroom were clean. The front desk staff were pleasant at check-in and check-out. Breakfast was good with multiple choices, hot and cold, with ample seating. Only strikes would be the highway noise and getting to the hotel.

"Newly remodeled and nice!"

5
16/06/2016

Hotel didn't have their Best Western sign installed yet so we had to find the little sandwich signs on the ground. But it didn't affect our visit. Very close to I-70 but noise was not an issue. Comfortable beds with lots of pillows and nicely decorated. We missed breakfast but Bobby Evans was right in front of the hotel. Inside entrances to rooms. No problems with WiFi. Staff were very nice and friendly. I would certainly stay here again.

"Just Wonderful"

5
16/06/2016

Very impressed with this hotel. When we first arrived in the building it was like OMG it is beautiful. Terra greeted us and was really great. After got checked in she offered to Google somewhere close to home where I could get my cell phone repaired. 5 stars for Terra. Room was also an OMG it's beautiful. Beds were pretty high, but oh so comfortable. Good housekeeping staff as there was nothing amiss in the room. Swimming pool, spa/hot tub, exercise room. Looking forward to another stay. Highly recommend this hotel.

"Great staff. No signs to help you find the hotel."

4
06/06/2016

I really enjoyed the staff here. They were friendly and overly helpful. The hotel is slightly outdated outside but the rooms are updated. Beds are comfortable. Good shower pressure. Towels are scratchy. Rooms were very clean. Very close places to eat within walking distance. Very close to I-70. There is some road noise but not a major issue. They need to fix the drapes in the rooms so you can block the outside light better. I would stay here again if I can find it again.

"Comfortable and Clean"

3
06/06/2016

Nice average hotel with well decorated roomy rooms and a nice staff. The breakfast had a nice selection of food from dry cereal to oatmeal, eggs, bacon, pancakes, yogurt and drinks. Parking was roomy and close to our room.

"The Bottom of our List"

1
02/06/2016

The first room we were given had a door which sounded like a sound track from a horror movie...We were moved to the second floor which was as cramped and crowded as the first. This room was very small (amazed that Corporate could have approved such an inferior plan for a fairly new building) and: two out of the four lamps had burned out bulbs, no microwave in the room, instead of luggage racks there was a large chest at the foot of the bed which further restricted movement in the room. The sink was outside the area from the tub and toilet and was very small. The counters on both sides were five inches wide at best. There was no newspaper (on a Tuesday) and no highway signs leading to the hotel. All this for $120.93!!!

"A nice place to stay"

4
02/06/2016

My wife and I enjoyed our stay at the Best Western Plus in Columbia, MO. The staff was congenial and the breakfasts were very good. My wife thought the mattress was a little uncomfortable, but I did not notice any problem. We found the location to be very convenient, and the price acceptable. We would strongly consider staying there again on our next trip to Columbia.

"My only hotel choice in Columbia!"

5
01/06/2016

I will not hesitate to call this hotel every time I stay in Columbia. The CLC rate is reasonable, and the quality of the property matches the professionalism of the staff. I especially recognize Tara who completed the check in process with a smile and enthusiasm to answer my questions and make sure I felt right at home. This reflects well on the ownership of the property. Even though the property is located right next to the Interstate and other busy roads, the property was quiet.

"You get what you pay for"

2
31/05/2016

After reading a lot of reviews, I had high hopes for this hotel, even though the price was pretty low. (About $75-$80 I believe). The room looks nice initially because it looks like new furniture was recently added. I had a few things to refrigerate, so I opened the fridge, and it wasn't even turned on. Not only that, but there was a towel in it sitting in a puddle of water (I'm assuming from the freezer?). The room was warm, so I turn the AC on, and notice that the curtains around the AC area were stained with what looked like yellow water from condensation. There were black streaks on the bathroom floor, along with a large black blob of something, and when I reached down to pick it up, it smeared even more. Believe it was a hunk of someone's eyeliner pencil, or mascara. But sad very disappointed to know the floor wasn't previously cleaned if that was left there. Then, the next morning when I went to sit at the desk, I found several ants crawling around the table lamp on the desk. This was not the worst place I've stayed, but it is nowhere near the best. I'd look elsewhere in the future.

"Not very organized or detail orientated."

2
26/05/2016

I booked this motel for my husband and his sister who were traveling to visit their ill brother. I specifically asked for a first floor room near the breakfast bar because my husband just had a total knee replacement and is not walking well. When he arrived, they had him booked on the third floor. When he complained about the booked room & why they hadn't read the special request, they gave him a first floor room, but way down at the end of the hall. We are loyal Best Western customers, too bad management doesn't care about trying to serve people who continue to patronize their motels.

"The Best!"

5
23/05/2016

This was the best stay during our 2 1/2 week road trip. We used Best Western each night except the three nights we found Best Western's with no vacancy. The staff and breakfast managers were efficient and made a real effort to keep the tables clean, the trash cans emptied and the counters stocked. The building was both new and clean. I can recommend this hotel to anyone without hesitation. The desk manager, Terra, was especially helpful in providing options for our stay and amenities available for our convenience. The hotel has very easy access from Interstate 70 with good restaurants in the area.

"Great stay - busy weekend"

5
16/05/2016

This facility is extremely well maintained with a helpful friendly staff. Location is northeast of downtown Columbia, just north off I-70 and US hwy 63. From this location, it is easy to traverse to Columbia for University events. The motel is also close to restaurants, and shopping. I happened to pick a University graduation weekend and the room charge was somewhat pricey. However, from previous experience, the rooms are generally very affordable.

"Great gem of a hotel!"

5
11/05/2016

After considering several other hotels on our visit to University of Missouri - Columbia, we chose Best Western for all it had to offer. Reasonable rates, great location, wi-fi and breakfast. It did not disappoint. We recommend this location to anyone coming to Columbia Missouri. .

"Hotel ok, Traffic not!"

4
11/05/2016

The staff was welcoming and attentive to our needs. The room was very clean, and smelled fresh. The seemed a little cramped. There was a lot of furniture,some could have been done without. But as we were only thee for 1 night it wasn't an issue. The bed was comfy and we had plenty of nice pillows. There was some traffic noise, but that's unavoidable. There were 2 restaurants across the parking lot and we were able to walk over for supper. Which was a good thing as the street layout of that corner was very congested. Traffic blocked the intersection and left turns were very difficult. This does not affect my rating for the hotel itself, but could be a consideration for those with a faint heart for heavy traffic. We left early before breakfast, but was given a cup of coffee for the road by the morning clerk. Overall, a good experience and I would definitely stay again.

"Great value"

5
09/05/2016

We traveled to Columbia MO for our grandchildren's graduation. We were very pleased with the accommodations as well as the friendliness and courtesy of the staff. The facility is located at the northwest corner of the city a couple blocks off the interstate. The room was spacious and well maintained. The rate was excellent!

"Don't break the budget!"

3
02/05/2016

If you want a clean, comfortable place to sleep without breaking the budget, this is it. These were the most comfortable hotel beds I've slept on but the room was a bit small. There was a refrigerator but no microwave. The service was friendly but the breakfast was mediocre. There is definitely highway noise so not a good place for a light sleeper but very conveniently located with easy access to everything in the area.

"Business Trip"

4
27/04/2016

I happened to book BW due to sold out at every where else. It turned out very good place to stay. Breakfast was not so tasty, but it was good enough for me who always skip breakfast on regular basis. This place just remodeled. Pool /spa is not available yet. But overall, it is very clean and good comfort place.

"Great Hotel"

5
24/04/2016

We were here for only one night but experienced no problems with our room. It was clean and comfortable, the shower was GREAT, and the price was right. If we are in the area again, we will certainly stay here again.

"Recommended!!"

5
15/04/2016

Very clean, with newly renovated lobby and rooms. Beds were very comfortable and service was nice and pleasant. Breakfast was not great but was offered. I would stay at this hotel again and would recommend it.

"Nice! Better than expected."

4
11/04/2016

I wasn't expecting much when our group chose this hotel. The website advertises that they "accept long term stays, plenty of room for large trucks and our pool is out of order". However, upon stepping in lobby I was hopeful. It was clean, updated and had a nice overall atmosphere. The room was nice. Very clean, new carpet & paint and the bathroom was spotless. I was very pleasantly surprised. The breakfast spread was okay, about what you would expect for the price. There was an attendant keeping things replenished which was nice. Advertised rate still seems a little steep for the hotel but we had negotiated a group rate which made it a good deal overall. I would recommend the hotel after staying there. Not sure what the status is on the pool, our group wouldn't have had time to use it anyhow so wasn't a concern for us.

"Literally; Good as New!"

4
03/04/2016

This is a new hotel within the area. And believe me, you are going to breath it as soon as you get into your room. The room and hotel in general were clean. I really hope they can keep it that way. Better than expected good customer service. They provide hot breakfast.

"Nice Enough"

4
30/03/2016

Booked through Expedia, and check in and out was quick and flawless. The employees I dealth with were very nice and helpful. The location is nice because it is right off of Hwy 70. The hotel looks nice and is updated. The bed was very soft and comfortable. The breakfast was a decent spread, had bagels, toast, juices, hard boiled eggs, sausage sandwiches, yogurt, etc. The biggest complaint I have is that the indoor, heated pool that they advertise, was closed due to being broken, so that was disappointing. The second complaint I have is that our room did not have a microwave...in their defense I went back on expedia and it does not list that as an ammenity. I was mistaken when I thought I had seen it. Overall it was a good stay.

"Questionable To Be Rated A Best Western "Plus""

3
22/03/2016

This hotel looks nice from the exterior, but unfortunately had a number of issues. Pros: Clean Room with nice decor Comfortable Bed Convenient to many sit down and fast food restaurants Large bathroom Cons: Highways on four sides so it is difficult to get to and cannot escape road noise Reservation on line requested a King room, and got a Queen Room was extremely small with too much furniture crammed in it No complimentary water for reward members as other "Plus" hotels provide No exhaust fan in bathroom and no makeup removers No microwave and coffee maker had to be unplugged to turn off Water leak under bathroom sink Pool out of order Elevator chugged as though it was about to break Breakfast was acceptable. Eggs were greasy, bagels uncut and fruit was badly bruised There are plenty of hotels back off the highway so a return stay is very unlikely.

"Quick stop to sleep - very nice"

5
07/03/2016

Columbia BW was very clean, nice, new and comfortable sleeping. husband said elevator was noisy, but I didn't hear it. Breakfast sitting area was roomy and comfortable. Staff was friendly. paint job in the bathroom was sloppy, but that really doesn't impact the stay, just looked sloppy and low class.

"Nicely remodeled, lots of road noise. "

3
05/03/2016

This hotel is nicely remodeled, but it's so close to the busy interstate traffic there is constant noise from the traffic. It's not terrible for the price, but if the traffic noise will bother you keep looking. Bob Evans restaurant is a short walk across the parking lot.

"Newly Redone Property"

4
29/02/2016

This is a VERY recently redone property the pool was not yet open during my stay. The beds are nice pillow tops and the whole property has new carpet and paint etc...The only thing I could say is it was not as clean...maybe construction has Just been completed on the room I was in but still white dust etc all around. Not a big deal and I am sure once completed it will be Excellent

"Most Comfortable Bed EVER"

5
13/02/2016

Stayed here driving back from Colorado. Stayed at 2 other BW on our trip and been home runs so went with another. The hotel is beautiful and easy excessable from interstate. Convenient to resturants and whatnot. Room was clean and similar the one we stayed in night before in Co Springs just with different color scheme. Bathroom was nice and clean. The Beds were so Comfortable. Stay here for a great nights sleep! Very pleased with Best Western not where usually book our stays but in 7 days stayed in 3 of their hotels and have been blown away. Have earned us as customers.

"First stay at a Best Western"

5
08/02/2016

Friendly staff, hotel was clean, Rooms are nice and price was affordable. I did not try the breakfast, but the area looked clean and presentable. When we first arrived there were police around that found a deceased body close by. We were a little concerned with the location as we found out a lot of homeless roam the area and beggers around hotel and street corners. Nothing the hotel could do, other than that we were pleased and we did feel safe and our cars were fine in the parking lot.

"Good Value, Good Room"

4
01/02/2016

Room was adequate amount of space. The thermostat was easy to set. The beds were clean and comfortable. Staff is VERY friendly and helpful. I would stay at this hotel again. Clean rooms. The Breakfast wasn't anything to brag about, but had some pastries to choose from and a little bit of juice.

"Great Room, but non-functional toilet"

4
31/01/2016

toilet would not flush, used the waste can to add water to make it flush, a real pain. Otherwise a very nice hotel, comfortable, new, pilltowtop bed, almost silent HVAC, clean, recently remodeled. But a functional toilet is important ! Before staying here again, would verify that toilets are functional.

"Best Value in Columbia"

5
20/01/2016

Very nice hotel. Best deal in Columbia. Thirty seconds to the interstate and great access to downtown in just a few short minutes. Have recommended this to others and will be staying here again. This hotel was shockingly nice. Everything was like brand new. The bed was nice. Very roomy. Nice television. Very quiet. Also close and convenient to several restaurants. It had plenty of parking and the breakfast was above average.

"Overall Pleased"

5
20/12/2015

This hotel had been recently remodeled and was exceptionally clean and well equipped. The internet worked well and the common areas were clean. Check in was smooth and the staff was polite. Also a good value for what we paid. My only complaints are poor quality sheets (however clean and fresh) and an understaffed breakfast area with a below average selection. It was however clean and the staff working was extremely pleasant and polite. We would stay on this property again and would recommend it to others. If street noise bothers you, request a room facing the front of the building as a 4 lane highway is within 100 yards of the back of the building.

"Thanksgiving Trip"

5
10/12/2015

On the night we stayed, it had been raining all day and the drive was unreal. We contacted the front desk to get directions and she was right on and we made it in less than 10 min. after we called. I think her name was Chris and she was so wonderful. Because she knew we were on our way ( I made reservation earlier only two hours away) she had turned on the heater and lights and the room was ready when I walked in, 2 min later we were in the room resting after a long drive. Best of all.....it was a brand new hotel and everything was so pristine

"Long Drive in - Great nights sleep"

5
09/12/2015

We drove 11 long hours to get to this reservation. We really enjoyed the great service from the check-in clerk and that bed really contributed to a wonderful nights sleep. Convenient location just off I-70.