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Best Western Plus Arrowhead Hotel, Colton

4.5/5  - basé sur 103 notations.
250 N 9th Street, 92324-2915, Colton, United States - See map
Best Western Plus Arrowhead Hotel - Front The Best Western Plus Arrowhead Hotel is ideally located in the center of Colton. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Whether you are staying for leisure or business travel, the Best Western Plus® Arrowhead Hotel is committed to making your stay a success. Newly renovated, clean and spacious, the hotel guest rooms feature modern decor and provide convenience and comfort. Each newly renovated room offers a microwave, refrigerator, free Wi-Fi and LCD TVs with satellite channels and our spacious guest room work desk features every convenience to make your business trip comfortable. Our guests will enjoy a complimentary full hot breakfast served daily and free coffee & tea service that can be found in the lobby 24/7. The hotel also offers a heated outdoor pool and spa, free parking and business center. We are situated only a few miles from most local attractions such as the Gonzales Community Center, Fiesta Village Family Fun Park, Inland Center Mall and the National Orange Show Events Center. For those of you who love the outdoors, be sure to visit the Santa Ana River Trail, the very popular winter destination of Big Bear and you are less than an hour drive to popular attractions like Disneyland® and Knott's® Berry Farm. Our friendly knowledgeable staff is waiting to welcome you to the newly renovated Best Western Plus® Arrowhead Hotel, we are confident you will enjoy your stay! Make a reservation today and see what we have to offer!

Best Western Plus

Arrowhead Hotel

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 103 guest reviews
NOTE ISSUED
Excellent
73
Very Good
26
Average
2
Poor
1
Terrible
1
REFER TO NOTICE
Business Business
31
Couples Couples
25
Family Family
23
Friends getaway Friends getaway
9
Solo travel Solo travel
12
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean"

5
14/10/2018

Nice quiet, clean room. Pleasant friendly staff. Decent hot breakfast including omelettes, potatoes and sausage. Nice variety of cereal and toast, bagels, muffins, etc. Comfortable bed, decent pillows. Fluffy towels. Pleasant nights sleep, will stay again when in the area.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Betsy R, I would like to thank you for taking the time to review our hotel in Trip Advisor, We are glad we were able to exceed your expectations and you liked every aspect of your stay with us. Our main goal is for guest to enjoy their stay with us and make it as comfortable as we can. And I can't tell you how rewarding it is to hear that we succeeded in making your stay such a great memory. Sincerely, Luis V General Manager

"Nice little spot!"

4
08/10/2018

Stayed at this hotel for Cal Jam this past weekend. Rewards member so I stay at a lot of BW's around the country and it was on the top of the list for cleanliness and overall appearance. Bed was comfortable as hell like always.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear ptucker83, Thank you for providing us an excellent review during your "Cal Jam “ stay We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Sincerely, Luis V General Manager

"Awesome place"

5
03/10/2018

This place is awesome, the staff are great, Mary, Jacob, Lucy, George, Deurice, James and all the staff are courteous and awesome. I love this place and I am so grateful to be able to stay in such a nice place with great staff. Thank you all for making this a second home away from home for us. You all are awesome indeed.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear walterskinner, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations and we thank you for recognizing out staff members. I agree with you, they are the best!!. We look forward to welcoming you back to our hotel. Sincerely, Luis V General Manager

"Amazing Staff"

5
20/07/2018

My family and I were in the area for a baseball tournament and we found this place central to game locations. I was a bit uneasy about the area but this place is like a diamond in the rough. The staff is so friendly and super helpful. The breakfast was so tasty. Traveling with 4 kids can be tough but these rooms were so clean, and spacious everyone was comfortable.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear gg702, On behalf of the entire staff at Best Western Arrowhead Hotel in Colton, thank you for staying with us. We are lucky to have such an amazing staff that takes pride in making you feel right at home! The staff was so happy to hear that you enjoyed the full hot breakfast buffet. We Hope to see you on your next visit to Colton. Sincerely, Luis V General Manager

"Pleasantly surprised at how great this was!"

5
14/07/2018

After spending a few nights in LA, we decided to spend the last night east of town to avoid the horrible traffic before driving home. This was one of the less expensive properties we found so our expectations weren't all that high. What a delightful surprise! It's a lovely property, conveniently located close - but not too close - to the Interstate. The rooms are decent sized and obviously recently redecorated. The bathrooms were lovely, the beds were extremely comfortable and everything - even the hallways - was sparkling clean and had a light, pleasant smell. The complimentary breakfast was delicious, fresh and surprisingly appealing. Every single member of the staff was warm, helpful, and incredibly pleasant without being intrusive. You can be certain that my next trip to Southern California will include a stay here!

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Hi Larry, Thank you for your great review! As a level 5 top contributor and obvious frequent traveler we appreciate your “stamp of approval and recommendation” We are glad that you enjoyed your experience at the Best Western Arrowhead Hotel in Colton. We really look forward to serving you again. Sincerely, Luis V General Manager

"Excellent stay"

5
07/06/2018

Last minute stop on long road trip. Very pleased with this hotel. FACILITY - clean, well maintained, ample parking ROOM - stayed in a 2-queen with wife, daughter and 5 granddaughters (5,4,3,1.5 and 1 week. Room was clean, well appointed and MUCH larger than I expected. BREAKFAST - more than the typical coffee and donuts continental breakfast. DIY waffles, omelets, sausage, potatoes, fruit, yada, yada, yada. Area was kept clean and well stocked. Highly recommend this hotel.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Kevin W, Thank you for your excellent review and picture ! We very much appreciate the feedback and it not only helps the hotel but provides a great guide for future travelers to our hotel and the Colton area! We hope to have an opportunity to serve you again. Sincerely, Luis V General Manager

"Nice place for the price."

4
05/06/2018

After reading other reviews from other guests,that is why I decided to stay at this hotel. Very nice and clean, beds were very comfortable. The breakfast was very well laid out, lots of choices, the only thing is the eggs and sausage were pretty salty.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear maryrA59RG, We recognize that you have a choice of where to stay when you are away from home and appreciate that you gave us a try. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We take all comments into consideration and welcome any opportunity to improve. Sincerely, Luis V General Manager

"Most Caring Staff EVER!"

5
04/06/2018

Michelle went out of her way to see that I was comfortable. I recently had surgery and tried to reserve a handicap room. The handicap rooms had already been reserved. However, that did not stop the wonderful staff at this hotel, Michelle in particular, from seeing that I was safe and comfortable. They made sure to make adjustments for me in another room and even took my belongings up to the room!

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear R4786LPannen, Thank you for taking the time to post this great review. It was a pleasure have served you during your visit to the Best Western Plus Arrowhead Hotel in Colton. I am very pleased to hear that Michelle took such great care of you. We take pride in delivering great service and she always “knock it out of the park”. I hope that we have another opportunity to accommodate your needs should you return to our hotel. Sincerely, Luis V General Manager

"BWP COLTON"

5
28/05/2018

Great property, quiet and comfortable but the best thing about this property is the staff ! First Rate !! I always have a great stay guess it's why I keep coming back ! Thanks Colton staff !! I'll be back for sure !!

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Hi SWH7204, We could not have said it better!, This business is about people and we pride ourselves in leaving our guests with lasting memories and we are delighted that you had such a great experience. See you soon! Sincerely, Luis V General Manager

"Good Overnight Stay"

4
14/05/2018

The hotel was clean and the staff was great. On check in the worker answered every question we had and ensured us we would be safe, due to this area seeming a little sketchy. The room we had was the larger room due to our larger party and it was very spacious, the ac worked great and the room was clean. The breakfast was good and there is plenty of seating. The hotel for me was a great hotel, the only reason for 4 star is the area surrounding the hotel seemed a little sketchy, but great hotel itself.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Danielle O, Thank you so very much for the excellent review. We are grateful that you chose to stay with us and are very happy that we exceeded your expectations. I will be sure to share your experience with the hotel staff. They will be delighted to hear that their efforts had such a positive impact every time you stay with us. Sincerely, Luis V General Manager

"Puts Lake Elsinore to shame"

5
10/05/2018

The Lake Elsinore Best western could use a little training from the staff here in Colton. Wonderful stay rooms are very clean. Pool area and jacuzzi were nice and clean as well. Staff os very helpful.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear patricem, Thank you for taking a moment to review our hotel. When I receive a comment such as yours, I am more than gratified, as you are a guest who both appreciates as well as understands the hotel culture and service we offer. We pride ourselves in leaving our guests with lasting memories and we are delighted that you had such a great experience. We look forward to welcoming you back soon. Sincerely, Luis V. General Manager

"Amazing value in an unexpected place"

5
03/05/2018

I shouldn't say this, but BW could raise their room rates at this hotel. So much more value, here, than the general location would imply. This hotel, I understand, was quite recently renovated, and everything, inside and out, was clean and modern. The reception desk was staffed by smiling, caring, people. The breakfast included REAL, freshly-cooked, potatoes, eggs, and meat - as well as offering fresh fruit and the

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Charlie K, On behalf of the entire staff at Best Western Arrowhead Hotel in Colton, thank you for staying with us. We are lucky to have such an amazing staff that takes pride in making you feel right at home! The staff was so happy to hear that you enjoyed the full hot breakfast buffet. Sincerely, Luis V General Manager

"Arrowhead Hotel"

5
12/03/2018

A nice hotel in Colton. Grocery store across the street. Nice pool area. The check in staff was most friendly and knowledgeable. Kudos to each and every one of them. Breakfast was good for a Continental breakfast. Checkout quick and easy. Nice hotel and good staff.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Kevin, On behalf of the entire staff at Best Western Arrowhead Hotel in Colton, thank you for staying with us. We are lucky to have such an amazing staff that takes pride in making you feel right at home! The staff was so happy to hear that you enjoyed the full hot breakfast buffet. We hope to have an opportunity to serve you again. Sincerely, Luis V General Manager

"Very good BW"

5
11/01/2018

After a long flight, we were happy to check in to that BW in Colton. The room was very clean and tiny. Especially the bed was very cozy. Very good BW. Parking is complementary directly in front. Thumbs up.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Hi biggs-83, Thank you so very much for the "Thumbs Up" five points review. We are grateful that you chose to stay with us after a long flight and are very happy that we exceeded your expectations. I will be sure to share your experience with the hotel staff. Sincerely, Luis V General Manager

"bad front desk"

1
07/01/2018

our credit card was declined because of hotel computer. front desk blamed our credit card when they knew their computer didn't work. they kept us one hour in the lobby after 8 hours driving and severe backache. we also were unable to sleep from noisy train horns all night and in spite of asking specifically for a quiet room.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear efraim, I would like to first thank you for staying with us and sharing your view of our property on Trip Advisor. I understand that everyone travels for different reasons but one thing remains consistent and that's a good night rest especially after a long drive. I apologize that didn't happen for you. There are many reasons why a credit card may not be authorized but it's our policy to secure a credit card authorization before a room key is issued to our guests. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. I have sent you a private message to obtain additional details regarding your stay. Thank you for your time and we hope to have an opportunity to serve you again. Sincerely, Luis V General Manager

"Convenient and clean"

4
04/01/2018

Nice place with train decor in lobby. Interior entry, quiet place. Everything clean and organized. Beds were cushy. Excercise room large with new equipment and two televisions. Convenient to Riverside and San Bernardino. Would stay again.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Hi Natashj, We are happy you arrived to a warm welcome, personalized service, a clean room and great location. Like you, our guests choose us because we offer a comfy home away from home with an eager to please staff. We look forward to welcoming you back. Sincerely, Luis V General Manager

"Always clean and comfortable"

5
28/12/2017

The staff is always friendly and professional. The rooms are clean and welcoming. There are a few restaurants and fast food places in the neighborhood and a grocery store across the street. The grocery store opens every day at 6am and closes at 11pm.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Thank you for reviewing our hotel, It is always great to get feedback from our guests about their stay with us. Happy New Year!!!!! Sincerely, Luis V General Manager

"Best Western Colton"

3
19/12/2017

the hotel was clean, average, typical corporate hotel with everything you would expect. Internet, breakfast, laundry, comfy beds and pillows. We arrived, larger party (6) and were accommodated just fine.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Noah's M, Thank you for providing us a detailed feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Sincerely, Luis V General Manager

"Best Western Plus 5 stars"

5
16/12/2017

Always a pleasure to stay here. Rooms are very clean, lots of amenities. Staff is very professional and friendly. Lots of nearby restaurant choices. Highly recommend this hotel to my family and friends. 5 stars.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear robertpV6347IH, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations and we thank you for recognizing the staff. We look forward to welcoming you back to our hotel, Thank you again for the five stars review! Sincerely, Luis V General Manager

"great hotel"

5
13/12/2017

This hotel is very clean and all the staff is very nice and caring, Ilove staying here at this hotel. The area is convient and close to stores and places to eat, the resturant across the parking lot is very good as well.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear R9461HWmicheller, Thank you for taking the time to rate your recent stay with us and for awarding us with a great five points review. We appreciate your feedback and we are glad that you enjoyed your experience at the Best Western Plus Arrowhead hotel. Sincerely, Luis V General Manager

"Never judge a book by it's color"

5
11/12/2017

If you are in the inland empire you will not find a more welcoming and accommodating hotel. The staff is welcoming and the rooms are clean and quiet. I have stayed at other Best Westerns in the area and none can compare. They start and end my day with a smile!

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear R4786LPannen, We couldn't have said it better!,We are humbled by your wonderful and well written description of our hotel. Thanks again for your generous review and we wish you happy travels! Sincerely, Luis V General Manager

"Yet another great stay!"

4
10/12/2017

I like this hotel. Yes, the price has gone up quite a bit since Best Western took over, but the place was starting to look shabby. It is a pretty good value for the price. The room is good and I love the beds every time I stay. The breakfast this time was not great, but other times has been just fine. So no worries. I will stay here again.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Milo J, We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We take all comments into consideration and welcome any opportunity to improve. We are in the hospitality business and strive to be the best. Again, thank you for your great review and we really look forward to serving you again. Sincerely, Luis V General Manager

"Charges"

1
09/12/2017

We are regular customer for best western. But this time we got disappointed service. They took money from two credit cards. Almost 10 days now. Not deposit yet. Paying interest to credit card . Contact customer service. Getting diffrerent answers from different persons. Hope we will get our money back soon . Helpless . Not only this hotel. Another best western hotel the same problem. Can't believe it .

"The Fonz (2thumbsup)"

4
09/12/2017

On seperate multiple stays at BW Colton the front desk staff Vanessa, Mary, Michelle, Deurice, n George, all have been great reserving room and when i arrive are quick n friendly to check in. The same service when i check out asking n concerned how my stay was. Top Class

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear rafaelmV6063NT, Thank you for your generous review, We work really hard at allowing only those “Called to service” to practice their skills at the Best Western Arrowhead Hotel. Each of them have advanced degrees in “WOW!” Thank you for recognizing their efforts! Sincerely, Luis V General Manager

"Perfect for a show at NOS"

5
01/12/2017

We went to a show at the NOS center in San Bernadino and this hotel was the perfect spot to stay. Good value, clean and a quick lyft ride away from the venue. There is even a grocery store across the street and lots of local restaurants within walking distance of the hotel.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear C3959GUjoshuas, Thank you for taking the time to rate your recent stay with us and for awarding us with a great five points review. We appreciate your feedback and we are glad that you enjoyed our hotel while attending an event at the NOS Center in San Bernardino. See you soon!!!! Sincerely, Luis V General Manager

"BW Plus Arrowhead - located in a convenient spot"

5
16/11/2017

Convenient location off HWY 10. Raised comfortable Queen beds with lots of pillows. Clean room and bathroom - looks like recently remodeled or updated. Breakfast selection was typical to that of BW Plus. Secured parking lot with plenty of parking spaces.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear sundararajahm, We loved reading about your stay at the Best Western Plus Arrowhead, Thanks for pointing out our comfortable accommodations and convenient location. Hotel was recently renovated and we are very happy to know that your experience was excellent. It was our pleasure to serve you. Sincerely, Luis V General Manager

"Lovely and Relaxing"

5
14/11/2017

This BW Plus Arrowhead Hotel in Colton, CA was so nice! I was easy access to the I-10, clean and very comfortable. Check in / check out was quick, easy and with friendly staff to assist. The facility was well kept and security was sufficient. Breakfast was very nice.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear MariaLC60, Thank you so much for staying with us and taking time to review our property. I am really happy to learn your stay was enjoyable and you were able to enjoy our facility and location. Hope to see you on your next visit to Colton. Sincerely, Luis V General Manager

"Good experience overall"

5
10/11/2017

Good experience overall, staff was great and very helpful. Check in is easy. The room was comfy and the breakfast was the best part. I? would define staying there in the future. It is one The the best hotels I've stayed at.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear B4622HGalejandram, Thank you for the positive review about our hotel, We work hard every day to be a great place to stay and are so glad you had a good time. I'm happy to hear that you enjoyed our breakfast that our staff was helpful. Hope to see you soon when back in Colton. Sincerely, Luis V. General Manager

"Nice, clean, worth the stay"

5
07/11/2017

This was a nice place to stay. My wife and I stayed here, after a concert we attended in San Bernadino. It was a nice place to sleep. It was clean, comfortable, and worth the money. Highly recommended.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear charlestM9414XO, Thank you for sharing your experience on TripAdvisor! The Best Western Plus hotel in Colton strives to provide stellar service to each and every one of our guests and we are pleased to read that we were able to make a memorable impact during your stay. Again, thank you for the great review. Sincerely, Luis V. General Manager

"Great spot right off I-10"

4
07/11/2017

I was very pleased with the stay this past weekend in Colton California. I was travelling for leisure not business for once. Rooms were very clean, and a very caring and helpful staff at the front desk all the way to the housekeepers. No problems at all. Great value, great breakfast and I was very impressed with the staff.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear T3745QMbrandons, Thank you so much for taking the time to tell others about your stay at our hotel! Our staff takes great pride in making our guests feel right at home while traveling and we were delighted to hear that they took great care of you during your stay. Sincerely, Luis V. General Manager

"Great stay"

5
29/10/2017

My boyfriend and I really exited our stay at the best western Colton. Everything went smoothly and the staff was very friendly and helpful. There was times however when theee was nooone at the front desk.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear O8748ESrachelg, Thank you so very much for the excellent review. We are grateful that you chose to stay with us and are very happy that we exceeded your expectations. I will be sure to share your comment with the front desk staff in regards to the front desk attendance. Sincerely, Luis V General Manager

"Cozy beds!"

5
09/10/2017

The staff are very friendly, rooms are clean and beds are super comfy! We got a 2 queen room with a sleeper sofa for my family of six. The room was spacious and comfortable. Had an excellent time with our family reunion!

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear alyssameesa, I would like to thank you for taking the time to review our hotel in Trip Advisor, We are glad we were able to exceed your expectations and you liked every aspect of your stay with us during your family reunion. Our main goal is for guest to enjoy their stay with us and make it as comfortable as we can. And I can't tell you how rewarding it is to hear that we succeeded in making your stay such a great memory. Sincerely, Luis V General Manager

"Colton."

5
08/10/2017

Great place to stay. Close to all major cities around Colton. Easy freeway access. Food was great. Staff was ready to assist with anything. I will be staying here again when I travel to the Colton area again.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear S6820KNdonaldb, Thank you for the positive review about the Best Western Arrowhead in Colton! We work hard every day to be a great place to stay and are so glad you had a good time. I'm happy to hear that you enjoyed our location and that our staff was helpful. Hope to see you soon when back in Colton. Sincerely, Luis V General Manager

"Great Service mad a Great Stay"

5
03/10/2017

The entire staff was friendly and polite. The young man at ck in was a delight. The pool side was clean and the Jacuzzi was clean and at a good temperature. The fire place by the pool side was not working, but did not ruin our time.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Thank you so much for your recent comments. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We appreciate you bringing to our attention the status of the fire place by the pool. Our maintenance team is already working on it. We look forward to welcoming you back to our hotel, Thank you again for the great review!. Sincerely, Luis V General Manager

"overnight stay"

4
29/09/2017

Had a great nights sleep in the very big king size bed. Loved the pillows so much I looked at the tag to see what kind they were. Staff was very friendly everyone smiles and says "Hello". On my way through will definitely book this hotel.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear A5282QIamyg, Thank you! We are delighted to read such a good review. All our staff are dedicated to offer the ultimate all inclusive experience and it is rewarding to know that we are achieving our main goal – Your satisfaction! Look forward to welcoming you back soon. Sincerely, Luis V General Manager

"Fantastic Hotel!"

5
06/09/2017

We stayed here in May and again last week. This hotel is great! All of the staff are super friendly and accommodating. Rooms are clean, pool is nice and the hot breakfast has lots of options. I don't make coffee in the room because the coffee they have available in the lobby 24/7 is really good! It feels very safe with the surrounding wall/fence and all their cameras. There are a couple restaurants in the parking lot, and a grocery store and Starbucks across the street. There is nothing they could do better and we will always stay here when in the area.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear LadyKrash, Thank you for the fantastic review about the Best Western Plus Arrowhead in Colton! We work hard every day to be a great place to stay and are so glad you had a good time every time you stayed with us. I'm happy to hear that you enjoyed our location and that our staff was helpful. Hope to see you soon when back in our city. Sincerely, Luis V General Manager

"Business Trip"

5
29/08/2017

I went on a business trip and I can say the hotel was very clean, the room was spotless, a comfortable bed to dive for , Staff very caring and helpful. I will definitely go back on my next business or pleasure trip. Walking distances to a great sushi restaurant that is unbelievable and unique sushi dishes.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear susanv443 Thank you for taking the time to write your review of our property, we really appreciate your comments regarding our cleanliness and customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Sincerely, Luis V General Manager

"Five Star Beds"

5
24/08/2017

Very clean and newly renovated hotel with top quality beds and comfortable bedding. Great bargain for the price. Why stay in a more expensive hotel. Breakfast was tasty and well displayed. Easily accessed from freeway.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear 821SteveB, I would like to first thank you for staying with us and sharing your view of our property on Trip Advisor. I understand that everyone travels for different reasons but one thing remains consistent and that's a good nights rest and I am glad we were able to provide you with a room in a quiet area with a “Five Star Bed” Comments like these make us feel proud and be happy to be part of the Best Western Arrowhead Hotel. Again, thank you for the five points review. Sincerely, Luis V General Manager

"Great Place to Stay"

5
15/08/2017

I love coming up to Colton for the Little League Baseball. Been staying at this hotel for a few years. As always, it feels like home. Upgrade looks wonderful and rooms are comfortable. Breakfast was very good. Mary at the front desk is helpful and friendly. Shout out to Richardo, the maintenance man. Such a nice person and always remembers up when we check in. He does a great job with the rest of the staff taking care the this hotel.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Mary H. Thank you for your feedback regarding your recent stay in Colton. It's always great to hear that our guests find my TEAM to be helpful and friendly at the Best Western Arrowhead Hotel. I will be sure to pass on the Kudos. We look forward to having you stay with us again in the future! Sincerely, Luis V General Manager

"best western colton"

3
05/08/2017

nice place, service was good, did not utilize the breakfast. room was nice and comfortable, very reasonable hotel for the price. location in colton is a little suspect. but there are other amenities close by, such as grocery, pizza , starbucks, which makes it very convenient

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear travelinmananahim, We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We take all comments into consideration and welcome any opportunity to improve. We are in the hospitality business and strive to be the best. Sincerely, Luis V General Manager

"Colton, CA Jem"

5
31/07/2017

This place was clean and well maintained. Bed was very comfortable. TV was good. Prices were great. Grocery store and nice restaurants were literally across the street. The property was very safe with a block wall all the way around. Even the parking lot was clean and neat.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Phil H, We loved reading about your stay at the Best Western Plus Arrowhead Thanks for pointing out our willing and able staff, comfortable accommodations and convenient location. We are very happy that your experience was excellent. It was our pleasure to serve you. We look forward to your next visit here. Sincerely, Luis V General Manager

"Comfortable place to stay"

4
24/07/2017

I stayed two nights and BW Plus Arrowhead, Colton, heading to AZ and on the return to CA. The coffee pot did not function on the return trip but other than that the room was very comfortable and clean. They supplied a hot breakfast of eggs and sausage/gravy the first time and eggs and sausage on the return trip. There was also cereal, fruit and muffins etc. It was okay and got us on the road fast.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear sallybC1548JS, Thank you for choosing our hotel for your recent stay in Colton, CA. We appreciate your feedback and please accept our sincerest apologies if we were not able to meet your expectations. We take your feedback very seriously and will address this issue with our housekeeping staff. We hope to have an opportunity to serve you again. Sincerely Luis V

"Best Western Plus Arrowhead, Colton, Ca"

5
21/07/2017

I had the pleasure of traveling to Riverside with family. We decided to stay at Best Western Plus Arrowhead which was a short drive of approximately 15-20 minutes from Riverside. The hotel was off the freeway. Next to hotel was Starbucks, a family cafe, a pizza place, Stater grocery store and an Ace hardware store. The family suite was spacious, comfortable and clean. The customer service was great; efficien, warm and friendly. Breakfast was included at no charge. The big bonus was a great swimming pool and spa. Oh, the swimming pool also had a lift available for lifting and placing a disabled person in and out of pool. Very cool to see hotel welcomed and provided assistance for disabled folks to also enjoy pool. We have wonderful memories of our Family Adventure and our stay at Best Western Plus Arrowhead! Yay!

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Guest, Thank you for taking the time to rate your recent stay with us and for awarding us with such positive comments and on our service, Location, ADA facilities and breakfast. We appreciate your feedback and we are glad that you enjoyed your experience at the Best Western Arrowhead Hotel in Colton CA. Sincerely Luis V General Manager

"Amaizing Hotel"

5
20/07/2017

Beautiful Hotel everything is new and super clean. Staff is amaizing. It is the best Best Western Plus o have ever stayed at. Definitely will be back again. Highly recommended. Great value for price as well.

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear Charlene, Thank you for taking a moment to review our hotel. When I receive a comment such as yours, I am more than gratified, as you are a guest who both appreciates as well as understands the hotel culture and service we offer. We pride ourselves in leaving our guests with lasting memories and we are delighted that you had such a great experience. We look forward to welcoming you back soon. Sincerely, Luis V General Manager

"Amazing!"

5
18/07/2017

Everything was so amazing! Everybody was friendly and seemed like they were happy to be there. Smooth check in and out. Room was always cleaned when we returned and maid would always organize our things for us!

BWPColton, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Dear 401marissas, Thank you for your five points review. We work really hard at allowing only those “Called to service” to practice their skills at the Best Western Plus Arrowhead Hotel. Each of them have advanced degrees in “WOW!” Thank you for recognizing their efforts! See you soon. Sincerely, Luis V General Manager

"Good Value"

5
12/07/2017

Basic, but quality hotel at a good price point. Comfortable bed and room. Located in an easy-off, easy-on area off I-10 east of LA. The area itself is pretty grim, but the hotel is good. Standard motel breakfast included.

"Definitely will return"

5
11/07/2017

This location would have to be my number 1 choice for Best Western Plus hotels in my area. It's close to both my husbands and my job. It's spacious and clean. The breakfast was wonderful with fresh fruit. It is definitely worthy of being called a BWplus unlike the Best Western plus in Ontario airport center. Nothing about that place was a plus in my opinion.

"Great staff!"

5
08/07/2017

Loved the stay. Best one ever. Comfy beds. Clean rooms and the staff was friendly and helpful. I was there for my sons surgery and Best Western took care of my family. We recommend this hotel if you need to stay near Arrowhead Regional.

"Great hotel, nice an quiet"

4
05/07/2017

I stayed at this hotel with my husband just 1 night on our way to Tucson. The hotel is very confortable with very large rooms fully equipped with a coffee machine and fridge. Good free hot continental breakfast according to the BW standards. Highly recommended

"Excellent customer service"

5
28/06/2017

Newly remodeled with an incredibly friendly staff that works hard to accommodate every need and greets everyone with a smile. The excellent service more than makes up for any shortcomings at this hotel,(the free breakfast will have you heading for the Denny's down the street, and room keys that demagnetize too easily) and we will definitely be staying again. Very conveniently located across the street from Starbucks, a grocery store and with a variety of restaurants within walking distance. An absolutely great value.

"Happy Customer"

4
26/06/2017

This hotel was neat, comfortable and had a friendly staff. There was a nice restaurant next door to the hotel and a few fast food restaurants nearby. The bed in the room was very comfortable. The breakfast was well stocked with different options. I was able to grab and go a few items if I didn't have time to sit and eat.

"Great place to stay and plenty of restarunts"

5
23/06/2017

Replace 16 comfortable rooms nice lobby with TV breakfast was great have a great pool a nice Jacuzzi great Internet speeds newly remodeled make you feel like a king or queen the staff is great Great amenities

"Best western plus"

4
10/06/2017

Great property and excellent staff ! Give it a try if in the area you won't be disappointed ! I stay here on business and its always a pleasant experience ! I would recommend to friends or family members. There is a supermarket across the street, and also quite a few restaurants within walking distance and starbucks too !

"Very clean, bright and comfy at a reasonable price in San Bernardino area"

5
01/06/2017

I'm from Berdu but move away few years ago. Went home for a week and was shocked at how clean nice this BW is compared to the one in Hospitality Lane in Berdu. Everything here was great! I paid just under $100 a night after taxes for a double queen bed room. I can't find a better room anywhere for that price or less. Breakfast was great! Cereal bar, oatmeal bar with all the toppings, waffle iron and batter station, eggs bacon potatoes, bagels, toast, cream cheese, juice tea coffee. They even had non dairy milk for us vegans. Staff was great. Having the business center available was a life saver n

"Very relaxing"

5
29/05/2017

This place is great. The rooms are very clean, staff is friendly, quiet place. I definitely will be coming back! I went to check in happy and checked out happy. There are zero problems, nothing I can really think of. Absolutely mind-blown.

"Pleasantly surprised!"

4
22/05/2017

Not sure what I was expecting when I booked this hotel. I was only there for an overnight and needed it convenient. The staff was awesome from check in, to housekeeping and the morning breakfast attendant. The room was clean and comfortable and let's face it. That's what it's all about.!

"Excellent place to stay"

5
22/05/2017

Room was very clean and comfortable. Had a good night sleep. Location was easy to fine. Motel staff was very professional. Excellent place to stay in Colton, California. We ask for early arrive, and we got what we asked for. The entrance was very clean.

"Goodnight"

5
15/05/2017

Slept good and was met with great service. Will definitely recommend this hotel to family and friends. Reasonable rates and great customer service. Woke up to a nice breakfast and clean dining area. Will be back

"Frequent user of this location."

4
14/05/2017

Generally my stay here is very pleasant and except for the check in this stay I was satisfied. Upon arrival in my room the toilet was plugged. Once notified the staff quickly responded and fixed the problem.

"A nice stay"

5
13/05/2017

I enjoyed my stay at this hotel. The staff was helpful and friendly. Also, the location is very convenient as it is close to shopping and dining. Freeway access is also close by as is the airport. I would look forward to staying here if I need a room at the location.

"Very nice"

5
09/05/2017

Very nice Extremely nice and helpful staff Wonderful breakfast, oatmeal, waffles, eggs, bacon, cereal, fresh fruit, coffee, juice; you name it. I will definitely stay here again Rooms are clean, beds and comfortable. Nice restaurant right next to the hotel, ate there it was great

"Colton's best hotel"

5
08/05/2017

Extremely well designed interior and spotless best western hotel. Really gorgeous design and renovation in the rooms. Best quality mattress and bedding I've experienced in the entire chain. Very helpful staff and yummy breakfast. Easy access off the I-10 and very quiet neighborhood.

"Comfort Security and relaxing stay"

5
01/05/2017

I stayed at this hotel on two occasions once as a couple and this time solo. Both stays were pleasant and stress free. The hotel was clean and secure and quiet in the evening for restful night's sleep. All the hotel staff in every area were pleasant and helpful. The breakfast offered a variety of breakfast choices hot and fresh or cold. Fresh fruit and real orange juice yogurt and the coffee was excellent!

"My stay at BW Hotel"

5
17/04/2017

I had a great stay at this Best Western Hotel, the staff and the location made this Best Western Hotel a great choice. This Best Western Hotel location is very close to the Freeway and good quality restaurants. The entire staff I had contact with very professional and went out of their way to make sure my stay was great.

"Great hotel"

5
04/04/2017

Great location great staff really friendly rooms are nice beds are comfortable. Each room comes with a microwave and fridge ac blows nice and cold I found if u set it like at 70 degrees u won't freeze.

"AWESOME!!"

5
31/03/2017

Very clean hotel and updated! Great prices on room and great staff! Breakfast was good. The location was perfect for being so close to the National Orange Show. Parking was free as well as breakfast!!

"Great Hotel for a great price"

5
22/03/2017

We stayed for just one night and we found it very good value for money. Great breakfast with lots of choices for everybody. We asked for a quiet room for away from the elevator and we got that! Good for an overnight stop or a couple of days. Room we had was clean and big. Great beds to sleep in.

"First time visit."

4
12/03/2017

Checked in for the weekend. They need new and smaller luggage carts that will fit into their small old elevator. Which they should replace and add a second one. Floors are set up maze style but your room isn't hard to find. Room is of decent size. Bathroom is of decent size as well. Typical inefficient window heating and air unit that never seems to run right. Bed was comfy and had plenty of pillows. TV was large enough for room and has an alright channel lineup. An onscreen guide would be nice. Hardly any reception problems so that's a plus. Seems to be plenty of parking. Has a nice breakfast area and pool area as well. Business center has newer computers. Room is pretty quiet too..hardly heard any other guests. Surprisingly nothing in my room was broken. This is one of the better best western properties. I would stay again.

Katrina B, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Thank you for taking the time to review our hotel. We hope to see you again in the near future!

"One of my TOP TEN mid value Hotels!"

5
09/03/2017

Excellent Hotel. Modern, clean, tasty breakfast and by far the best customer service. I spend over half a year on the road in over a dozen states( I'm a Railroader) and I wish more where ran like this one. So, if your not worried about having a marble bath tub and mints on your pillows(which if you did, I hardly think you would be reading this anyway)then this is the place for you.

Katrina B, General Manager at Best Western Plus Arrowhead Hotel, responded to this review
Thank you for the kind review! We are so happy to have you and the whole UP crew staying with us! You make every day an adventure! :D