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Best Western Plus Peak Vista Inn & Suites

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7265 Commerce Center Drive, Colorado Springs, 80919-2635 Etats-Unis
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PHONE : (719) 598-7500
4.5 / 5
2672 Reviews Tripadvisor
REVENIR_AU_DEBUT


Hotel advantages

Jacuzzi
Swimming pool
Restaurant on site or nearby
Parking
Multilingual staff
Indoor pool
Air conditioning in the hotel
Free Wifi
Free Parking
Complimentary breakfast
Fitness center
Elevator
Buisness Plus equipment
Refrigerators
Microwave
Iron and ironing board
Hair dryer
Coffee maker
The strong points

Description

With majestic views of Pikes Peak, the Best Western Plus Peak Vista Inn & Suites, Colorado Springs, Colorado, makes a comfortable home base, with a hot breakfast to start the day, free high-speed Wi-Fi throughout, an exercise room, and a relaxing indoor pool and hot tub for unwinding after a day exploring or in meetings. The setting suits business or leisure, with the city's sights and the mountains close at hand. Rooms designed for comfort make an easy place to settle in for a few days. Colorado Springs spreads at the foot of Pikes Peak, the fourteen-thousand-foot summit that inspired the words to America the Beautiful, reached by a cog railway or the winding highway to the top, with the red sandstone spires of Garden of the Gods, the cliff dwellings of Manitou Springs, and the trails of the Front Range close by. On a clear morning, the great peak stands brilliant with snow above the city.

Customer reviews

Travellers choice
Tripadvisor
4.5
based on 2672 guest reviews
Excellent
1828
Very Good
585
Average
161
Poor
63
Terrible
35
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Great hotel in Colorado Springs!"
Denise W, 29 Septembre 2026

We stayed here on the last night of our Colorado adventure....after driving up Pikes Peak and touring Garden of the Gods. It was a great hotel, clean & comfy room and we would for sure stay here again!

Owner Response, 29 Septembre 2026

Thank you so much for the wonderful review! We're delighted to hear that you enjoyed your final night of your Colorado adventure with us. It sounds like you had a fantastic day exploring Pikes Peak and Garden of the Gods! We're especially happy that you found your room clean and comfortable, and it means a lot to know you would stay with us again. We truly appreciate you choosing Best Western Plus Peak Vista Inn & Suites and hope to welcome you back on your next Colorado adventure!

"Not our kind of place."
Wanderer45177221563, 18 Septembre 2026

This hotel is the worse hotel I've seen in a long time. I wish I could give it a negative star review. As soon as I walked in it felt dirty and unsafe, I reserved the room on the app and couldn't cancel and asked to see the room before deciding if we were going to stay, as I walked down the hall, the hallways walls were filthy, the carpet was stained all over and very dirty. It felt like I needed to shower after just walking in the hallway, I opened the room and peeked inside and the room didn't smell good, the bed was lumpy and obviously over used and warn out. I didn't even let go of the door and I could observe that from the doorway of the room. This hotel reminds me of a hourly rental motel and I would expect druggies and prostitutes to frequent this establishment as I can't fathom anyone else using this place. I immediately went to the front door and canceled the hotel and found another hotel to stay at. This "hotel" is a disgrace to the best western name and they should not be represented by such filth.

Owner Response, 18 Septembre 2026

Thank you for sharing your concerns. However, we are unable to locate any record of a guest matching the details described in this review, including a stay or a canceled reservation corresponding with the allegations made. For that reason, we would appreciate clarification as to whether this review was intended for our property. The description provided is also concerningly inconsistent with the standards and condition of our hotel. While we take legitimate guest concerns very seriously and are always willing to investigate and address issues brought to our attention, sweeping accusations regarding the cleanliness, safety, and clientele of our property are not something we can simply overlook—particularly when we cannot verify that the reviewer actually stayed with us. Had these concerns been brought to our attention during a visit, our management team would have welcomed the opportunity to inspect the room, address any legitimate issue, and work toward a resolution. If this review was intended for our hotel, we invite the reviewer to contact management directly with the reservation details so that we can investigate the matter properly. If it was posted for a different property, we respectfully ask that it be corrected or removed. We remain committed to providing our guests with a clean, safe, and welcoming environment and stand behind the standards of our property and our team.

"Met all our expectations"
Linda B, 16 Septembre 2026

Stayed 3 nights to actually take our time enjoying some favorite and some activities that we hadn't tried before. This hotel certainly lived up to the good reviews we'd seen before booking. Easy and welcoming check in, good sized rooms, very clean and the staff made a point of being pleasant. Very good value.

Owner Response, 16 Septembre 2026

Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you enjoyed your three-night stay and had the opportunity to relax, revisit some favorites, and discover a few new activities along the way. It's especially wonderful to know that you found our check-in welcoming, your room spacious and clean, and our team pleasant and attentive. We truly appreciate your kind words about the value we provide. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back the next time your travels bring you our way!

"Great Place To Stay"
Dixie B, 16 Septembre 2026

Beautiful facility with wonderful staff that are very kind, courteous, and helpful. Very clean and a huge selection for breakfast options. Reasonably priced.

Owner Response, 16 Septembre 2026

Thank you for your wonderful review! We're so pleased to hear that you enjoyed our beautiful property and found our team to be kind, courteous, and helpful. Providing a clean, welcoming environment and genuine hospitality is something we take great pride in. We're also glad you enjoyed the wide variety of breakfast options and felt you received great value during your stay. Your kind words mean a lot to our entire team. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

"Great option for lodging in Colorado Springs"
Mark H, 15 Septembre 2026

Great location and very fair cost. Clean rooms are very large. Staff was quite pleasant.

Owner Response, 15 Septembre 2026

Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our convenient location, spacious and clean rooms, and felt you received great value for your stay. It's also wonderful to know that our team made a pleasant impression. We truly appreciate your kind words and hope to have the opportunity to welcome you back again soon!

"Major disappointment. Won't stay here again."
Sylvia G, 14 Septembre 2026

I can't believe this hotel... The rooms and bathrooms are extremely small, old, and smell. The hallway carpets are dirty and poorly maintained. Parking here is very risky. This property is far below the standard I expect. I won't be staying here again. My first night was booked using points. When I checked in, I asked the front desk to add a second night because I had planned to spend the next day on a tour. Overnight, I became sick and called to cancel the additional night. That's when I was informed that the second night had never been booked. Imagine if I hadn't gotten sick—I would have returned from my tour expecting to have a room, only to discover that I had already been checked out because my reservation was never extended. That level of negligence is unacceptable and could have completely disrupted my trip. I asked to speak with someone in charge and was rudely denied.

Owner Response, 14 Septembre 2026

Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations, and we take your concerns seriously. We regret the frustration surrounding the additional night. While we understand how concerning it would have been to believe that a second night had been confirmed, our records indicate that the additional night was not successfully added to the reservation. We apologize for any confusion or misunderstanding that may have occurred at the front desk. We are also disappointed to hear that you felt you were not treated with the courtesy and professionalism you deserved when requesting to speak with a manager. That is certainly not the level of service we expect from our team, and we will be addressing your comments internally. Regarding the condition of the property, we are continually working to maintain and improve the hotel, and we appreciate you bringing these concerns to our attention. We understand that every guest has different expectations, and we are sorry that we did not provide the experience you were looking for. Thank you again for your feedback. We value the opportunity to learn from our guests and use their comments to improve.

"Very Nice and Well Located"
Arch J, 11 Septembre 2026

This hotel is very nice and well located. Clean, plenty of electrical outlets, we had an end unit that was spacious. There is a very good restaurant within a few hundred feet walking distance (Angelo's Travern). The desk service was very good and very pleasant. This was a night annd day improvement over the Best Western Plus we stayed at in Santa Fe and revived my confidence in the Best Western brand.

Owner Response, 11 Septembre 2026

Thank you for taking the time to share such a wonderful review! We are delighted to hear that you enjoyed our clean, spacious rooms, convenient location, and the many outlets. It is especially wonderful to know that our front desk team made you feel welcomed and provided the pleasant service we strive for. We're also glad you discovered Angelo's Tavern nearby—it's certainly a convenient option for a great meal! Most importantly, hearing that your stay restored your confidence in the Best Western brand truly means a lot to us. We appreciate your kind words and hope to have the pleasure of welcoming you back to Colorado Springs again soon!

"A favorite Best Western motel!"
davegE2677WX, 04 Septembre 2026

This has the feel of a new hotel and a newer area of Colo. Springs. Located very conveniently to Highway 25. The staff were incredible. The room was immaculate.

"Poor management, bad hotel."
Jill C, 01 Septembre 2026

Long day of travel and they didn't even have our room ready. Waited a half hour in the lobby with my family before we could check in. Front desk clerk and the manager both just brushed it off, didn't seem to care at all. The manager not caring really got to me, honestly — that's the person who's supposed to make things right when stuff goes wrong, and she just shrugged it off like it was nothing. Room wasn't much better. Bed was awful, so worn out you basically sink to the floor in the middle of it. And there was black mold on the bathroom ceiling. Black mold. I'm usually easy going about stuff like this but it was just too much stacked up. Wouldn't recommend this place to anyone.

Owner Response, 01 Septembre 2026

Thank you for taking the time to share your experience with us. After a long day of travel, the last thing you and your family should have experienced was a delayed check-in followed by a room that did not meet the standards we expect for our guests. I am particularly concerned to hear that you felt your concerns were dismissed by both our front desk and management. As a General Manager, I take that feedback very seriously. Regardless of the circumstances, you deserved to feel heard, acknowledged, and cared for. We should have taken the opportunity to make a difficult situation better. Your comments regarding the condition of the bed and the bathroom ceiling are also concerning. We are addressing these matters with our housekeeping and maintenance teams and will be reviewing the room carefully to ensure the appropriate corrective action is taken. We truly appreciate you bringing these issues to our attention. While I know we cannot change what happened during your stay, please know that your feedback has been heard and will be used to hold our team accountable and improve the guest experience. We hope you will consider giving us another opportunity to provide you and your family with the comfortable and welcoming stay you should have received.

"Good location (particularly for the USAFA), clean, nice hotel"
VAtraveller17, 18 Août 2026

We thought this was in a good location. We stay in the Springs often and have found many of the chain hotels are actually below their ratings, and some times are in some sketchy locations or not as convenient to get local places. Having said that, this hotel was near a super market, the USAFA, Garden of the Gods and plenty of restaurants including an In and Out Burger for those who care. The hotel itself was very clean, and near a hiking trailhead if you want some exercise. Rooms were good size and comfortable. The free breakfast was completely adequate. Comparatively the price was good as well.

Owner Response, 18 Août 2026

Thank you so much for taking the time to share such a thoughtful review! We're delighted to hear that you enjoyed our convenient location, cleanliness, comfortable rooms, and complimentary breakfast. It sounds like you took full advantage of everything the area has to offer—from the USAFA and Garden of the Gods to nearby restaurants (and yes, we know some guests consider In-N-Out a destination all on its own!). 😊 We truly appreciate your kind comments about the value of your stay and are so glad we could provide a comfortable and convenient experience. We hope to welcome you back the next time you're in Colorado Springs!

"Couple traveling"
JeffMcC_-97, 29 Juillet 2026

Staff was great, room was perfect. Breakfast was packed and the parking lot is small. The king bed was super comfortable.

Owner Response, 29 Juillet 2026

Thank you for taking the time to share your experience! We're delighted to hear that our staff made a positive impression, your room was perfect, and that you enjoyed a great night's sleep on our comfortable king bed. We appreciate your feedback regarding the busy breakfast area and our parking lot. We know these can be challenging during peak travel times, and we appreciate your patience. Your comments help us continue to improve the guest experience. We truly appreciate your stay and look forward to welcoming you back on your next visit!

"Would stay again when passing through."
tammysJ8725MQ, 16 Juillet 2026

Clean, friendly, great price. Nothing fancy but a decent nights sleep in clean room. Just passing through so didn't have enough time to swim but pool looked great. Again, nothing special but looked clean and sparkling. Bonus- just a bit down the road to the Big Texan. Great steaks and fun atmosphere. Would stay again.

Owner Response, 16 Juillet 2026

Thank you for taking the time to share your experience! We're so glad you found our hotel clean, comfortable, and a great value. It's wonderful to hear you enjoyed a restful night's sleep and that our pool made a great first impression, even though you didn't have time to take a dip. We're also happy our location worked well for your travels, and we agree that being close to the Big Texan is a fun bonus! We truly appreciate your recommendation and look forward to welcoming you back the next time you're passing through.

"Friendly staff"
jenniferlR6778EY, 28 Juin 2026

The check in was easy, staff was all friendly and it was clean.

Owner Response, 28 Juin 2026

hank you for your wonderful 5-star review! We're so happy to hear that your check-in process was easy and that our team made you feel welcome. Providing friendly service and maintaining a clean, comfortable hotel are top priorities for us, so it's great to know we met your expectations. We truly appreciate you choosing Best Western Plus Peak Vista Inn & Suites and hope to welcome you back the next time you're in Colorado Springs!

"Mediocre"
sgO8237GV, 19 Juin 2026

The pro's- hotel staff very nice and helpful. Amazing shower pressure. Cons- air conditioner is extremely loud we had to turn off at night and open windows otherwise we wouldn't be able to sleep. One of the mattresses in the room was totally worn out in the middle which made it uncomfortable. Also signal for tv kept going in and out which was kind of annoying. Breakfast was mediocre.

Owner Response, 19 Juin 2026

Thank you for taking the time to share your feedback. We truly appreciate both your compliments and your constructive comments. We're delighted to hear that our staff was friendly and helpful and that you enjoyed the shower pressure. I'll be sure to share your kind words with our team—they'll be happy to know they made a positive impression. We sincerely apologize for the issues you experienced with the air conditioner, mattress, and TV signal. Your comments have been shared with our maintenance team so we can inspect and address these concerns. We understand how important a comfortable night's sleep is, and we're sorry we fell short during your stay. We also appreciate your feedback regarding breakfast. Guest comments like yours help us identify areas where we can improve the overall experience. Thank you again for staying with us. We hope you'll give us another opportunity to provide you with the exceptional stay you deserve.

"Average and ok"
ZiggyToot, 15 Mai 2026

An average hotel. No frills. Did the job

Owner Response, 15 Mai 2026

"Lovely hotel, convenient location"
Dr P, 16 Mars 2026

Very friendly reception staff. The atmosphere and value from money were very good. Wonderful views of Pikes Peak. Lovely room, liked the divider to separate 'lounge' from 'bedroom'. Tea, coffee and flavoured water available all day in reception area. Swimming pool cool to enter, but once you start swimming, you don't notice the temperature. The hot-tub, however, was rather hot especially after swimming in the pool. The opening hours were very good, in the evening it's adults only. Everything was very clean, quite good value for money. As with most hotels, you can hear the TV in the neighbouring rooms so can be a little noisy. The only downsides were that they used paper plates and plastic cutlery for breakfast, everything was disposable; not very environmentally friendly. Also, there was not much choice for breakfast.

Owner Response, 16 Mars 2026

Thank you so much for your thoughtful and detailed review! We're delighted to hear that you enjoyed our friendly reception team, comfortable accommodations, and the beautiful views of Pikes Peak—those are definitely some of our favorite features as well. It's great to know you found value in your stay and appreciated the added touches like our all-day beverage station and suite layout. We also appreciate your honest feedback regarding the pool and hot tub temperatures, as well as the noise from neighboring rooms. Guest comfort is very important to us, and your comments help us continue to improve the overall experience. Regarding breakfast, we understand your concerns about the use of disposable items and limited variety. We are always looking for ways to balance convenience, cleanliness, and environmental impact, and your feedback is valuable as we evaluate potential improvements in this area. Thank you again for staying with us and for sharing your experience. We hope to welcome you back again soon!

"Great hotel"
Nena H, 28 Février 2026

We love this hotel. We stay here when we're in Colorado Springs. It is a great location and easy to get around the springs. It always clean. The staff is always friendly, and the breakfasts items are really good. There is always a great selection, including fresh fruit, hot items, yogurt, waffles, muffins, and danish, fresh juice, multiple coffee options and it's always fresh. We would highly recommend this hotel. It is always budget friendly too, and the rooms are large.

Owner Response, 28 Février 2026

Thank you so much for your continued loyalty and for taking the time to share such a wonderful review! We truly appreciate you choosing to stay with us whenever you're in Colorado Springs—it means a lot to our entire team. We're delighted to hear that you enjoy our convenient location, spacious rooms, and especially our breakfast selection. Our team works hard to keep everything fresh, clean, and welcoming, so it's incredibly rewarding to know that it makes a difference in your stay. Your kind words about our staff and overall value are greatly appreciated, and your recommendation means the world to us. We look forward to welcoming you back again soon for another great stay!

"Doesn't feel like a “budget” hotel!"
gdarrough, 26 Février 2026

I'm a bit of a hotel snob but didn't want to spend lots of $$. This property is first rate! Modern and clean, comfy bed and sheets, terrific shower and a tv with local stations. I was very pleased!

Owner Response, 26 Février 2026

Thank you so much for your kind words! We're especially honored to impress a self-proclaimed hotel snob 😊 It's wonderful to hear that you enjoyed the modern, clean atmosphere, comfortable bed, and great shower—those details matter to us. We're glad we could provide a first-rate experience at a great value, and we truly appreciate you choosing to stay with us. We hope to welcome you back again soon!

"Great value, really nice room"
Tour35138123237, 21 Décembre 2025

This is a great value hotel. Good breakfast, friendly staff, very nice room and clean overall. I recommend this for a road trip or vacation.

Owner Response, 21 Décembre 2025

Thank you so much for the great review! We're thrilled to hear you found our hotel to be a great value and enjoyed the breakfast, friendly staff, and clean, comfortable room. Your recommendation truly means a lot to our team. We hope to welcome you back on your next road trip or vacation!

"Very nice hotel"
John D, 10 Novembre 2025

Really nice Best Western hotel. Our room was very clean and comfortable. Sleep quality was excellent. The complimentary breakfast was much better than most. The walk-in shower was great.

Owner Response, 10 Novembre 2025

Thank you so much for your wonderful review! We're delighted to hear you enjoyed your clean and comfortable room, a great night's sleep, and our complimentary breakfast. We're also glad you appreciated the walk-in shower — it's a guest favorite! We truly appreciate your kind words and hope to welcome you back again soon.

"Great hospitality"
Jerry D, 06 Novembre 2025

small bathroom, AC unit noisy. Buffet breakfast was alright, except the sausage patties were overcooked and similar to a "hocky puck." Room and bathroom were clean. Front staff friendly, front facade and foyer nicely decorated. Water pressure for showers was great, bed was very comfortable.

Owner Response, 06 Novembre 2025

Thank you for sharing your feedback with us. We're glad to hear you enjoyed the cleanliness of your room, the comfortable bed, friendly front desk service, and the great water pressure in the shower. We appreciate your comments about the bathroom size, A/C noise, and breakfast items — we'll be sure to share these with our team to help us improve. We hope to have the opportunity to welcome you back for an even better stay next time.

"Great Location, Great Value, Great Stay"
MustHaveAPlanTripper, 29 Octobre 2025

I chose this hotel for the central location. The room was small but had the most comfortable beds and best shower (great water pressure) that I had my entire trip to Colorado. Definitely worth staying at if you are there to sleep. Excellent value too. Highly recommend!

Owner Response, 29 Octobre 2025

Thank you so much for your kind words and recommendation! We're delighted to hear you enjoyed our comfortable beds, refreshing showers, and convenient location. It's wonderful to know you found great value in your stay. We hope to welcome you back on your next visit to Colorado!

"Friendly Staff"
Daydream41367617243, 23 Octobre 2025

The hotel is much closer to the highway than I expected. But my room was on the west side farthest away from the highway, so it was quiet. I was a little disappointed with the nighttime lighting - big security lights in the parking lot and a hotel next door that is totally lit up - light came in my room even with blackout curtains drawn (through the cracks around the curtain). Front desk people were very friendly and accommodating. Breakfast was scrambled eggs plus other things everyday - but it was hot and tasty. Breakfast staff was also friendly. I liked my view of Pike's Peak and that I had a window seat from which I could enjoy it. I might stay here again. But I'm not 100% certain.

Owner Response, 23 Octobre 2025

Thank you for taking the time to share such a thoughtful review. We're glad to hear that you enjoyed the quiet comfort of your west-facing room and that the view of Pikes Peak made your stay more enjoyable. It's wonderful to know that our front desk and breakfast teams made a positive impression with their friendly and accommodating service—our staff truly appreciates hearing that their efforts are noticed. We're sorry to learn that the exterior lighting affected your rest. We understand how important a dark room is for a good night's sleep, and we'll review ways to improve light blocking around our window treatments to make sure future stays are more comfortable. It's great to hear that you enjoyed our hot breakfast options, especially the scrambled eggs, and that you were able to relax and take in the mountain views from your window seat. We hope that on your next visit to the area, you'll choose to stay with us again so we can provide an even better experience. Thank you again for your detailed feedback—it truly helps us continue to improve.

"Fall break"
Voyager59906902230, 19 Octobre 2025

⭐️⭐️⭐️⭐️⭐️ Amazing Stay at Best Western Peak Vista in Colorado Springs! I never write reviews—but this place absolutely deserved one. The staff here was truly amazing: so friendly, welcoming, and inviting from the moment we arrived. Their kindness really made our stay feel special. The rooms were clean, comfortable, and perfect for relaxing after a day of exploring Colorado Springs. Breakfast was great too, with plenty of options to choose from. As a dog owner, I especially appreciated how super dog-friendly the hotel is. They even have a nice grass area that made it easy and convenient for taking my dog out. Overall, I had a fantastic experience and would definitely stay here again. Highly recommend!

Owner Response, 19 Octobre 2025

Thank you so much for your wonderful review! We're thrilled to hear that your stay with us at Best Western Plus Peak Vista Inn & Suites was such a great experience. Our team takes pride in creating a warm and welcoming environment for every guest, and it's so rewarding to know that our hospitality helped make your visit special. We're glad you found your room clean, comfortable, and a relaxing retreat after exploring Colorado Springs. It's also great to hear that you enjoyed our breakfast selection — we love offering a variety of options to start the day right. We especially appreciate your kind words about our pet-friendly accommodations. We know how important it is to travel comfortably with your furry companions, and we're happy the grassy area made things convenient for you and your dog. Thank you again for choosing to stay with us and for taking the time to share your experience. We'd be delighted to welcome you and your pup back on your next visit to Colorado Springs!

"This place is awful. Pool is gross!"
Roving44499027846, 14 Août 2025

I had a very disappointing stay at this hotel on August 8, 2025. I have previously stayed at this property, almost exactly two years ago and didn't have any complaints. However, this visit was awful. The pool floor was very noticeably dirty, the walls of the pool had green growth. The room, 226, smelled badly of stale cigarette smoke. The bed closest to the window had a very large, unavoidable divot in it. Both beds were very worn and uncomfortable. The bathroom floor and shower corners were black with dirt? The inside of the bathroom door was very. This property should not be listed as one of the top hotels in Colorado Springs. The only positive was the front desk employee.

Owner Response, 14 Août 2025

Thank you for taking the time to share your feedback regarding your recent stay with us. I want to begin by sincerely apologizing for the disappointing experience you had. We truly value returning guests, and I'm very sorry to hear that your latest visit did not meet the standards you previously enjoyed — or the standards we strive to uphold. The issues you described in the pool area and guest room — including cleanliness concerns, the condition of the beds, and unpleasant odors — are absolutely not acceptable. Please know that we take this feedback very seriously. I have already shared your comments with our housekeeping and maintenance teams to ensure these matters are addressed immediately. While I'm glad to hear that our front desk employee made a positive impression, I regret that the rest of your experience fell so short of expectations. We are committed to making improvements and hope you'll consider giving us another opportunity in the future to provide the comfortable and welcoming stay you deserve. If you'd be open to discussing your stay in more detail, please feel free to contact me directly at 719 598 7500

"Great hotel centrally located"
travellustinggirl, 09 Août 2025

The hotel is well managed from front desk staff to the breakfast. All the areas of the hotel were sparkling clean. I didn't swim but did take a look. It was clean and nicely stocked with towels. There is an outside area with chaise lounges to sun. We ate breakfast early most days about 7 am. As soon as an item needed refreshed, the kitchen staff were on it. Seating is limited later in the morning. I took my coffee and a biscuit to my room. The hotel is quiet, and the parking is well lit.

Owner Response, 09 Août 2025

Thank you so much for taking the time to share your kind feedback! We're thrilled to hear that you had such a positive experience with us. It's wonderful to know that you found the hotel to be clean, well-maintained, and quiet — and that our front desk and breakfast teams helped make your stay enjoyable. We're especially glad you noticed the attention our kitchen staff gives to keeping breakfast fresh and well-stocked. Your note about limited seating later in the morning is helpful, and we'll continue to look for ways to make that part of the experience even better. We're also happy you felt comfortable in our outdoor and common areas, and that the well-lit parking added to your sense of ease during your stay. We truly appreciate your thoughtful review and hope to welcome you back the next time you're in Colorado Springs!

"terrible"
Edward N, 30 Juillet 2025

the room was terrible, and breakfast was not very good it was way overpriced will never stay at a best western plus again!!!!!!!!!!!!!!!!

Owner Response, 30 Juillet 2025

Thank you for taking the time to leave us a review. We do apologize that we did not live up to your expectations. After researching your stay, we did see that you stayed in a pet friendly room . Our team always takes additional measures to have them cleaned thoroughly. Again, we do apologize that we did not meet your standards and would have lived the opportunity to correct the issue while you were still with us.

"I'd Stay Here Again"
JoAnn R, 16 Juillet 2025

This was our second stay at this hotel. It's an easy ten minutes to Garden of the Gods, and there are several restaurant choices near-by. We had a double queen, parking lot view which was good sized with all the usual amenities. The front desk staff was friendly. The breakfast buffet had all the usual choices, very fresh and well laid out. Our room was clean, quiet, and comfortable. The internet was strong. I would stay here again. I think it's very nice for a very reasonable price.

Owner Response, 16 Juillet 2025

Thank you for your kind review. We do hope to welcome you back in the near future.

"Quick family trip to do the Manitou Incline."
Heath B, 23 Mai 2025

Friendly and courteous staff. Rooms are clean. Front desk staff was helpful, she interacted with my 5 year old son extremely well. Made the whole process that much easier for the entire family. I recommend giving them a stay. We ate at Outback steak house, within walking distance from the hotel.

Owner Response, 23 Mai 2025

Thank your for your kind review. We truly appreciate your feedback

"My Stay With My Pet"
kwbudzy, 22 Février 2025

I travel thru Colorado Springs on my way from Saskatchewan to Arizona. I always try to stay at the BW Peak Vista as I travel with my 80 lb Chocolate Lab. The staff are very welcoming and accommodating to dog and me. The rooms is great. I highly recommend this hotel as I have not had one bad experience there. EXCEPTIONAL SERVICE and Value.

"Not the best"
sheleenal, 03 Février 2025

Hotel was average. Elevator was out of service during our stay. Beds and pillows were uncomfortable. Bathroom sink drained extremely slow. The fan in the pool area was extremely loud and made it uncomfortable to stay for very long. Probably won't stay here again.

Owner Response, 03 Février 2025

Thank you for sharing your feedback. We apologize that your experience did not meet expectations due to the elevator being out of service and the discomfort of the beds and pillows. Your comments regarding the slow draining sink and the loud fan in the pool area are important to us, and we will address these issues to enhance our guests' comfort. We appreciate your input and hope you might reconsider staying with us in the future, as we strive to improve our services.

"Not what I expected"
Galene C, 07 Décembre 2024

Poor, awful not comfortable, noice, not a good breakfast! Kept sinking into middle of bed was reported to front desk but didn't seem to care. No waffles horrible pancakes, hard biscuits, no cereal. Great location but to many negative things.

Owner Response, 07 Décembre 2024

Thank you for your Feedback . We do apologize that we were not able to provide you with the service we are known for. Our goal is to provide an exceptional experience and we failed to do so. Again, we would like to express our apologies again.

"Exceptional Service That Made Our Stay Memorable"
nat91882, 23 Novembre 2024

I want to commend Carol at the front desk for her outstanding customer service during our stay. Even though she's new, she went above and beyond to ensure we had a great experience. There were a few hiccups, but Carol handled them with such professionalism, kindness, and attention to detail that we left feeling incredibly satisfied. Her dedication to making guests feel cared for is truly remarkable, and she is a wonderful asset to the team. Thank you, Carol, for turning a potentially stressful situation into a memorable and enjoyable stay.

Owner Response, 23 Novembre 2024

Dear nat91882, Thank you for taking the time to share your experience at our hotel and for your exceptionally kind words about Carol from our front desk team. We are thrilled to hear that despite a few initial challenges, our team was able to transform your stay into a memorable and positive experience. Your feedback highlights the precise type of customer service we strive to deliver. Carol's commitment to professionalism, kindness, and attention to detail reflects the core values of our hospitality team. We are particularly pleased that her approach, even as a new team member, was able to exceed your expectations and ensure your comfort throughout your stay. We will be sure to share your commendation with Carol and our entire team. Recognitions like yours are invaluable in motivating our staff to maintain the highest standards of guest service. We sincerely appreciate your detailed review and hope that you will choose to stay with us again in the future. Your satisfaction is our highest priority. Warmest regards, Guest Relations Manager Best Western Plus Peak Vista

"Somewhat disappointing"
Cherry_Wonderdog, 17 Novembre 2024

Let's start with the good stuff. Our high intensity, broad scope, rain shower head was fantastic. Cherry Wonderdog thoroughly enjoyed the morning routine. Also, the views of Pikes Peak from the fourth floor out the front of the building was very nice, especially in the morning. The sun illuminated the snowcap mountain which made for wonderful scenery. Our “suite” included a cushioned seating area right by a large window (that actually slid open!) to enhance the viewing experience. Sadly, the accolades stop there. That narrow window bench was just about the only distinguishing feature between the “suite” and the regular rooms. Supposedly there was more living space, but given the fact that the room was already quite small, it's hard to imagine how much smaller and uncomfortable the regular rooms were. Most of the amenities were dated and ho-hum. There was no individual thermostat, so everything was regulated by the noisy AC/heater. The hotel air circulation system fed through the bathroom, and it made so much noise that we had to keep our bathroom door closed at night. Reportedly the suite rooms had been renovated with new mattresses, but mine was already sagging inward. None of the lightbulbs (the one at the window was inoperative) had been upgraded from old-style fluorescent to LED, and nobody thought to add a level of security by the window to keep rambunctious children from falling out through the flimsy screen. The staff was nice but not too knowledgeable about the area. Most of the time, however, they were hidden in the back room rather than customarily perched at the front desk. That's an implicit trick of the hospitality trade – hotel reps are supposed to engage proactively, not wait to be summoned. Service in general was by no means exceptional. Diamond members received no special treatment, including late checkouts. Communication was poor – neither our email prior to arrival nor our phone call from the room during the stay was returned. The latter pertained to staff assigning the adjacent room to a couple who arrived at midnight with a screaming baby (an understatement) that kept us up for hours. Hotel breakfast was abysmal – even worse than the entry grade Hampton Inn … and this was a Best Western PLUS. There was no real coffee, and none within walking distance either. All hot beverages were machine-generated. The cappuccino was spit out using a real-time mixture of hot water and powdered milk. The fruit selection included bruised yellow oranges and apples. No bananas, no fresh yogurt – again, only sugary machine goop made from mystery ingredients. There was no fresh oatmeal either, only the instant variety, without a mechanism for properly measuring water either. I had hoped to make the machine-grade black coffee drinkable, but there was no whole milk – only 2% and oat. Cream was in capsules only, like an old-style diner. Hot food options were disgusting – industrialized scrambled eggs, faded bacon, grits made from who knows what, and a cornstarch-enhanced green chili. All the pastries were gross. Instead of a normal waffle maker, there was some bizarre “pancake maker” that nobody ever used. It just took up space. Lots of folks stocked up on processed white bread and bagels from the supermarket. At least there was pineapple water in the lobby! Last but not least, the pool and jacuzzi which presumably entitled management to call this Best Western a Best Western Plus were situated in a woefully uninviting room with low ceiling. Not a soul was ever seen inside. Similarly, the “gym” was an absolute joke. There were lots of deceptive mirrors but only one aerobic bike and only one old weight pulley machine. In fact, one of the cables of this machine was completely frazzled and looked particularly unsafe. Worse, there wasn't even enough room to use without hitting the wall supporting the TV. Again, Cherry Wonderdog never saw anybody using it. Unfortunately, there was little else to do in the area except for the Santa Fe bike trail about half a mile away. Maybe the hotel could think about having a few bikes to loan out. All in all, I would never return to this Best Western hotel and regret assigning a mediocre rating.

Owner Response, 17 Novembre 2024

Dear Cherry_Wonderdog, Thank you for taking the time to provide detailed feedback about your recent stay at our Best Western hotel. We appreciate your comprehensive review, which has highlighted several areas where we can improve our service and guest experience. We are pleased that you found some positive aspects during your visit, such as the rain shower head and the scenic views of Pikes Peak. We are glad that your dog, Cherry Wonderdog, enjoyed the morning routine. However, we acknowledge the significant concerns you raised regarding our accommodations and services. Your feedback regarding room quality, amenities, maintenance, and breakfast offerings is taken very seriously. We recognize that our current standard does not meet the expectations of a Best Western PLUS property. Specifically, we will address the following areas for improvement: 1. Room furnishings and maintenance 2. HVAC and noise control systems 3. Room and window safety features 4. Staff engagement and communication protocols 5. Breakfast quality and variety 6. Fitness and recreational facilities We are committed to enhancing our guests' experience and will use your detailed feedback as a constructive guide for comprehensive improvements. Your input is invaluable in our ongoing efforts to provide superior hospitality. We sincerely apologize for not meeting your expectations during your stay. We hope that future renovations and operational changes will address the concerns you have eloquently described. Sincerely, Management Best Western Hotel

"Great breakfast!"
Cindy Rose T, 24 Octobre 2024

2024-October There were ample complimentary parking spaces in the front and on the side of the building. We arrived late at night and were greeted by courteous and efficient personnel at the front desk. We received our room keys and were informed that breakfast concludes at 09:30 AM the next day. The reception area, although compact, was well-kept and provided enough seating. The breakfast area, swimming pool, hot tub, and fitness center are all conveniently located on the ground floor. Additionally, there is a restroom situated on this level for ease of access. There was only one elevator, but the wait time was reasonable. Our room was of an appropriate size and well-maintained. However, the bathroom was somewhat cramped, with limited counter space for toiletries. Our accommodations included a king-sized bed, various lamps with power outlets, a flat-screen television offering a wide range of channels, a full-length mirror, a closet, a coffee maker with complimentary coffee and tea, a mini-fridge, an ice bucket, a desk with an office chair, and a sofa bed. Additionally, there were window-adjacent seating options with built-in storage. The bed was satisfactory. However, the thermostat was not functioning properly, necessitating a setting of 65° Fahrenheit to attain a comfortable room temperature. The bathroom was equipped with two sets of towels (body, face, and hand), a hairdryer, and small (0.75 fl oz) shampoo, conditioner, and lotion bottles. A face and body soap was also provided. We visited the front desk to request additional towels and toiletries. The shower's water pressure was impressive. The indoor pool, which can be accessed with your room key, is open until 10 pm, but the water was cold. The hot tub, although somewhat small, offers powerful jets. From 10 pm to midnight, the pool area is reserved for adults only. Pool towels are available in the pool area, The breakfast buffet offered a wide variety of hot and cold food and beverage options (see photos). The staff consistently demonstrated a positive and helpful attitude when responding to inquiries or requests for assistance. Scrambled eggs with cheese, sausage, and gravy were among the items served on Friday, while potatoes and bacon were served on Saturday. Various types of coffee can be made using the specialty coffee machine. In closing, this establishment offers a satisfactory experience relative to its cost, and I endorse it. Have a great vacation!! ☺️

Owner Response, 24 Octobre 2024

Thank you for taking the time to leave such a detailed review. We are thrilled to learn that you enjoyed your stay with us. We do hope to welcome you back, should your travels bring you back to our beautiful town.

"Nice, clean, and comfortable."
Stana09, 22 Octobre 2024

Not our first stay at this Best Western. Enjoyed our stay and best of all, NO PROBLEMS. We stayed 3 nights and we enjoyed the breakfast, the cleanliness of the entire facility, and the cleaning of the rooms each night. We will gladly stay here again when we are in the area.

Owner Response, 22 Octobre 2024

Thank you for your feedback. We appreciate your input and are thrilled to see that we were able to provide you with an excellent stay. We do hope to welcome you back in the near future.

"Give it a try"
Maralee S, 22 Octobre 2024

When booking online I always read the reviews. I have never stayed at a Best Western but took a chance this time based on the reviews, couldn't be more pleased with the location, safety of the area, cleanliness of the room, good breakfast, and a fantastic view!

Owner Response, 22 Octobre 2024

We appreciate your review. Our team is always happy to provide an excellent experience. We hope to welcome you back in the near future .

"Good clean hotel"
Joan B, 06 Octobre 2024

Good clean hotel in quiet area. Hotel is clean and has plenty of parking. There is breakfast in the morning with different choices. Staff is nice. Rooms are on the small side and bathrooms could use more counter space. Beds were comfortable. Good place to stay.

Owner Response, 06 Octobre 2024

Thank you for your review. We appreciate your feedback and hope that you will visit us again when in our beautiful city.

"Excellent hotel in great location"
Marianne H, 04 Octobre 2024

The staff was super friendly and helpful, the room was pristine. Bed was super comfortable and the layout of the room was very functional. Very accommodating of our German Shepherd. I appreciated the large area out back to take her outside.

Owner Response, 04 Octobre 2024

Thank you for your feedback, regarding your recent stay. We are happy that we could accommodate your needs and that your German Sheperd enjoyed his stay also. We do hope to welcome you back in the near future.

"Great value for great hotel!"
Lewisj03, 28 Septembre 2024

Great hotel. Very clean and new looking. Staff was friendly and helpful. Price was a great value compared to surrounding hotels. Breakfast was delicious and area kept clean. Several choices for breakfast. Never heard any noise from our comfortable room. Beds were comfy and lived the shower head.

Owner Response, 28 Septembre 2024

Thank you for taking the time to leave us some feedback, regarding your recent stay. We are thrilled that you enjoyed your stay with us. We do hope to welcome you back in the near future.

"Definitely recommend 100%"
eros1159, 23 Septembre 2024

Very comfortable beds, spacious, clean. The breakfast servers are so cheerful, always ready to get what we need. The bacon was so crispy. I would go back for the bacon. The food is more than adequate. We stayed for 3 nights. I definitely recommend this hotel.

Owner Response, 23 Septembre 2024

Thank you for your awesome review. We will make sure to let the team know how much appreciated their hard work. You are always welcome to some more bacon :) Until next time.

"It's a total dump with no hot water"
justin r, 23 Septembre 2024

Was forced to stay at hotel for a ccm hockey tournament. No hot water in room. Room 423. Other rooms had some but lukewarm at best. Room and sheets smelled like corn chips. Breakfast was disgusting and either raw or just tasted awful stopped eating there at day 2. Top 5 worst hotel stay in 50 years of living

Owner Response, 23 Septembre 2024

Thank you for taking the time to leave us a candid review. We have checked your claim about the hot water and no issues were reported to us this past weekend. Maintenance has confirmed that all three boilers are working. Our water temperature is always at 140, and we do realize that this might not be “ hot” enough. We usually get high praises for our breakfast, but will bring your comments to the attention of our breakfast team. Again, we are sorry that your stay did not met your expectations.

"A Great Place to Stay"
Mary S, 31 Août 2024

I chose this hotel because of the good reviews I read on Trip Advisor. After staying two nights, I agree with them all. Great accommodations for the money, good location, helpful and friendly staff. Coffee is available 24/7 along with orange-infused water in the lobby. Don't hesitate to stay here.

Owner Response, 31 Août 2024

Thank you for taking the time to leave us a review. We truly appreciate your kind comments. We do hope to welcome you back in the near future.

"Overpriced small stinky"
500CherylW, 16 Août 2024

The room with two queens should be a room with one king. It was so cramped. Obviously with two queens there will likely be at least two people in the room. Doesn't that mean there should be two chairs? There was a desk but no sitting table. It was so cramped. Tiny bathroom (great shower head) The room did smell, not just doggy but dog poopy-ish. Very overpriced for what we got. Also, I contacted the hotel directly and said that we had a dog; a reply came that there would be no extra charge for my special request. But we were charged $35, Which is pretty outrageous. Friendly staff Decent breakfast

Owner Response, 16 Août 2024

Thank you for taking the time to leave us feedback, regarding your recent stay. We do offer different room sizes , with the QQ being the most economical one. Our team is always available to correct issues if they are reported to us, we would have tried to make it right if known. Again, we do apologize if we did not live up to your expectations.

"Convenient location & friendly staff"
Melita M, 30 Juillet 2024

Very courteous and helpful staff, great breakfast, spacious and clean facility, easy parking and access. There is a lot of parking available. They were booked to capacity but I didn't hear any other guests when I was in my room and it never felt crowded.

Owner Response, 30 Juillet 2024

Thank you for taking the time to leave us a review. We are delighted to learn that you enjoyed your stay with us. Hopefully we can welcome you back in the near future.

"Comfortable BW with Great Views at a Great Value"
archiemom, 26 Juillet 2024

Stayed three nights in June to attend a family wedding. We were fortunate to be booked into a corner room on the 4th floor with a great view, right off the elevator. The room was a little quirky -- bedrrom was separated from the sitting area because of the corner location. Two TVs, large counter with microwave and refrigerator. Fairly updated bathroom. We had a very comforatable stay. Great breakfast selections each day with plenty of seating. Super convenient to I-25 and near-by attractions. Adjacent convenience store great for snacks, beer/wine, sundries. Would definitely stay again if we were in Colorado Springs!

Owner Response, 26 Juillet 2024

Thank you for your raving review. We are thrilled that you enjoyed your stay with us and had a great time visiting the area. Hopefully we can welcome you back when in the area .

"Getting out of Texas"
edajean, 11 Juillet 2024

Beautiful hotel lovely setting with easy access and a great location. We went to Costco and other places with no issues and we were in a 20 ft moving truck. We had no problems parking or anything else.

Owner Response, 11 Juillet 2024

Hello , Thank you for your awesome feedback. We are happy to learn that you did enjoy your recent stay with us. Hopefully your move went well.

"Lovely Mountain View"
B2224LZamyr, 09 Juillet 2024

Very nice stay for our 3 nights in Colorado Springs! Spacious room, very clean, lovely Mountain View, all staff quite friendly. Breakfast had a great variety each morning. Lots to choose from. I would stay here again. My only negative is the size of the bathroom. Quite cramped and difficult to maneuver.

Owner Response, 09 Juillet 2024

Thank you for your feedback. The Team and I are thrilled to learn that you enjoyed your Mountain View Room. We do hope to welcome you back, should your travel's bring you back to Colorado.

"Best Hotel Experience"
sallymyers656, 06 Juillet 2024

The hotel was very clean and the staff was very friendly. Breakfast was served in the mornings and was tasty. The variety was just right. If you have a pet, this is a good place to stay as the overall property was wonderful.

Owner Response, 06 Juillet 2024

Thank you for taking the time to leave some feedback regarding your stay. Furthermore, we are happy to learn that you enjoyed the breakfast and our awesome team. Thank you again for your review and we do hope to welcome you back real soon.

"Worse Best Western Experience"
rowley v, 03 Juillet 2024

As a 18 year old traveling with a friend cross country we had the worse experience here. We had called the hotel at least 3 times before traveling to make sure that it was okay we could check in, since our parents booked the room and already payed for it. They said numerous times over the phone it was okay and that we could check in. Yet once we got there they took id and card for at least 30 mins while waiting for our room to be “cleaned”. They wasted a lot of our time just waiting. After waiting and told we could check in now they decided to tell us we actually couldn't stay there. We explained to the workers multiple times that we talked to people and made sure it was fine and we were traveling across the country alone and needed one night to stay, yet still denied us. Their only excuse was that they had new staff so someone new must have answered the phone. We talked to 3 different people to make sure. Absolutely disappointed with this hotel. Worse experience traveling with best western.

Owner Response, 03 Juillet 2024

Thank you for your candid review. We do apologize, if our policies were not clearly stated to you via the booking channel you booked. It is my understanding that our team did try to help you find other accommodation. Again, we do apologize for the experience .

"Pretty, clean but with some rough spots - could easily be fixed if they pay attention."
N5284IQcolleenm, 23 Juin 2024

The hotel is pretty, and the housekeeping staff keeps it super clean. Breakfast was good, and the woman maintaining it was keeping it stocked and clean, and it was busy so that wasn't a mean feat. Best of all, they have a water bottle filling station (which we discovered AFTER we bought eight bottles of water at $2 each - it would have been great if the desk clerk would have pointed this out at the time.) I believe it's under new management, and I hope they're able to work out the rough spots: 1. Beds had huge - I mean huge - dips in the mattresses. Front office manager came and looked and agreed it was shocking, and he said that they are planning to replace many mattresses. I rotated the one I was in, and since it was just me I was able to avoid the deep hole. Not sure why they haven't just been rotating them - did I say huge? 2. Shower diverter and coffee maker in one of our two rooms were broken. 3. They have a snack "shop", but don't sell beer or wine. That's fine, but they also don't keep a wine/bottle opener at the desk for guests who go out and get their own to bring back. I've actually never heard of a hotel that didn't have one on hand. 4. Minor, but the front office manager told me that we could use a different credit card for our second room at checkout; when we went to check out, the woman said we couldn't - and then admitted that we might be able to, but she had only been there eight days and had no idea. 5. My sheets and pillowcases had FUMES of chlorine bleach rising from them. I don't normally have an issue - I'm not oversensitive. But in the middle of both nights I woke up panicked that it was actually poisoning me. Finally, I put one of my shirts on the pillowcases and that helped. My sister's room didn't seem to have the same issue. I should add though that the rooms were QUIET - so even after the above, I might return.

Owner Response, 23 Juin 2024

Thank you for your candid review. We are truly sorry that we did not live up to your expectation. The team noted your concerns and we will address them promptly. We are aware that we have some mattresses which need to be replaced and we are working on this. Again, we do apologize for the issues encountered but we are also happy to read, that you would give us another try.

"Handicapped or Dog Friendly but not both"
idiomscouch0b, 15 Juin 2024

We were traveling with both a dog and a physically handicapped individual. Because Best Western doesn't have rooms that are both ADA accessible and pet friendly we had to CHOOSE between the two. It is both ignorant and naive to believe that all physically handicapped only travel with service dogs or the family traveling with them must have a service dog. It is a nice hotel, clean with a wonderful breakfast, but not understanding or willing to work with those with special needs.

Owner Response, 15 Juin 2024

Hello, Thank you for your candid review. We do apologize that we did not exceeded your expectations. We do offer specific pet friendly rooms, and our ADA rooms are also pet friendly. Depending on what type of room you have booked, we then assign the rooms accordingly to the booking. We always strive to make the changes for our guests unless we are sold out and can not do so. Again, we sincerely apologize that we could not honor your requests.

"Pleasantly surprised"
momto3longisland, 09 Juin 2024

Didn't know what to expect because I didn't think BW was a very good hotel but it had good reviews so we went. I was very pleasantly surprised. Staff was very nice and helpful. There was a good breakfast and a pool. It was quiet and beds were comfy. I would def stay there again.

Owner Response, 09 Juin 2024

Hello, Thank you for your positive feedback and we are happy to learn that you enjoyed your stay with us. Please come and visit with us again, when in Colorado Springs

"Will keep coming back!"
Curiosity58906018854, 06 Juin 2024

The Best Western Plus Peak Vista was an amazing stay! We only stayed 1 night this time, but wish we could have stayed longer. We had a mountain view premium king room, so we woke up to a beautiful view of Pikes Peak. Our room was very clean and the shower was great. Water pressure and temp are fantastic, and we loved that it was a walk-in shower. And, sure, the hotel is dated, but that makes it even more unique with so much character. Best Western has updated what needed to be updated at this hotel. Like the shower!

"Had a very nice stay here"
STL63141, 01 Juin 2024

We enjoyed our 3 nights here. Centrally located to many of the sights we planned to see (Pikes Peak, Seven Falls, Garden of the Gods, etc.). The breakfast is very good. The hotel is dog-friendly, so you'll see a lot of dogs coming and going with their owners. Very nice place.

Owner Response, 01 Juin 2024

Thank you for your positive feedback! We are happy to learn that you enjoyed your recent stay with us and do hope you will return when back in our beautiful city.

"Yet another great stay at a Best Western"
C5640QXjosephl, 20 Mai 2024

Great location, easy on/off the nearby hwy. Wonderful staff, always helpful and willing to do more! Great breakfast service, lots of food for all. Location is near many restaurants and shops. Highly recommend this hotel to all visiting this area during your travels.

Owner Response, 20 Mai 2024

Thank you for your positive feedback! We are happy to learn that you enjoyed your recent stay with us and do hope you will return when back in our beautiful city.

"Covers the basics but not much else"
chr_8, 24 Avril 2024

Frankly I am a bit surprised that this hotel rates as high as it does. It covers the basics but not much else. Our room was clean and quiet. Mattress could probably use an update. Window for the up charged "view " rooms not particularly large. Front desk personnel were rarely at the front desk, usually in a room in back. The included breakfast was out of eggs for over 20 minutes at seven thirty in the morning the Saturday we were there Two people working the room so one would have thought that they could anticipate the coming shortage and make some more but that was not the case.

Owner Response, 24 Avril 2024

Thank you for your feedback. Clearly, we did not live up to the standards we are known for. We will take your review back to the Team, to make sure that we can improve. Again, we do apologize for not meeting your expectations.

"Above and beyond"
dustythoughts, 25 Mars 2024

We chose this hotel because of its affordable prices and good reputation, and got something extra in return: great service, a welcoming environment, friendly staff, and a wonderful place to stay. Our check-in process went super smoothly and our room comfortable and clean. It wasn't fancy, but it had subtle decorations and everything was modern and new. The water pressure in the shower was superb! We had a nice view of the mountains from our room. The lobby was a great place to hang out (we saw a lot of other guests socializing here as well), and the complimentary breakfast was pretty good! The pool looked clean and friendly, although we didn't have a chance to use it.

Owner Response, 25 Mars 2024

Thank you for your valuable feedback!!!! We appreciate your business and are so pleased that we could provide you with a superior stay. We do hope to welcome you back in the near future.

"Family get away"
technina24, 25 Février 2024

Always a great place to stay. Very friendly and accommodating. Comfy rooma great breakfast. Excellent swimming poll and hot tub. Always a go to when getting out of town. Greatlocatin off the highway. Always a winner

Owner Response, 25 Février 2024

Hello, Thank you for leaving us such great feedback. We value your repeat business. Our team is looking forward to your next visit.

"Clean with a view of Pike's Peak"
bignewly, 20 Décembre 2023

The Hotel was clean and the staff was friendly. The lobby has lots of sitting room and tables. The room I stayed in was cozy with a view of Pikes Peak and a clean bathroom which is a must for me. The biggest drawback in my opinion is the parking lot. The parking spaces were cramped.

Owner Response, 20 Décembre 2023

Thank you for your kind review. We are happy to see that you enjoyed your stay and do hope to welcome you back.

"Best place to stay in Colorado Springs"
Lisa H, 02 Décembre 2023

The building and lobby are quintessential Colorado with stone and carved wrought iron fencing and a beautiful view of Pikes Peak. A very unique high end intro. The front desk staff are the most welcoming and helpful I've met. Made the stay even better. The breakfast is good like every BW. The room was clean and comfortable and walls thick enough to afford quiet and privacy. The hallway carpets are oddly stained for such a well maintained place but no strange odors in the halls. Excellent place to stay.

Owner Response, 02 Décembre 2023

Hello Lisa H, Thank you for your awesome review. We are happy to read that you enjoyed your stay! Also, we are aware of the situation with the hallway carpet and are working on getting this fixed. Again, thank you for your kind words and we do hope to welcome you back .

"Foot surgery"
dye911, 29 Novembre 2023

We were in Colorado Springs for my wife's foot surgery, rather than her having to ride in the car 2 hours after surgery we booked a room for a couple days here, they we very accommodating, gave us a handicap room so it would be easier for her, hot breakfast was very good , over all an excellent experience.

Owner Response, 29 Novembre 2023

Thank you for your kind review!! I am happy to see that our team was able to accommodate your needs. Thank you again for staying with us and we do hope to welcome you back in the near future.

"Everything you need in a “home away from home”"
887jeanetteb, 28 Novembre 2023

This place is our GO TO when coming to Colorado Springs to see family! The staff is super friendly and helpful, rooms are clean and comfortable and there is also breakfast. Feels like home away from our home!!!

Owner Response, 28 Novembre 2023

We appreciate your kind review! We are glad that we could create that atmosphere for you. We want to make sure all guests feel welcomed and have a comfortable stay here at Best Western. Thank you again and hopefully we will see you again in the near future!

"Terrific place to stay."
charleshayes38, 18 Novembre 2023

The hotel was great. Staff very friendly and helpful. Breakfast was good, someone always there making sure it was stocked and clean. The room was nice, and clean. I loved the shower with the rain shower head.

Owner Response, 18 Novembre 2023

Thank you for your kind review!! We are happy to learn that our hotel was everything you needed. Our staff prides themselves on customer service. Glad to hear they were cordial and were helpful with anything you needed. Please visit us again when you find yourselves in the Springs area!

"Another Great Stay"
AuntieMame10, 05 Octobre 2023

Another great stay at the BW Peak Vista Inn & Suites. Great service. Wonderful staff and a comfy clean room. The view was amazing from the 4th floor. The water in the lobby is AMAZING. The property is nicely located and there are discounts at local eateries.

"Great hotel with wonderful service!"
TheTravelFishes, 01 Octobre 2023

Absolutely fantastic experience. Very clean, great views from the lobby, breakfast area, and some rooms. Nice breakfast in the morning. Very friendly front desk staff and housekeeping team. Great location for exploring a number of areas nearby. A+

"Short getaway"
Paradise669795, 26 Septembre 2023

Bed was very good and temperature was easily adjustable. We were at the end of the hall, and hot water was a bit slow reaching our location. Everything was accessible and we were able to maneuver our power wheelchair and scooter without difficulty. An overall pleasant experience.

Owner Response, 26 Septembre 2023

We appreciate your feedback and are happy to see that you enjoyed your recent stay with us. We do hope to welcome you back in the near future .

"Weekend trips"
ANNETTE M M, 24 Septembre 2023

This is my to go place when traveling . It is Perfect for business family or a weekend getaway they have a pool and a hot tub . The breakfast is bomb !!! We love it here we will be back ! Next year

Owner Response, 24 Septembre 2023

Thank you for staying with us. We are happy to read, that we are your go to hotel , while visiting our beautiful city!!! We are looking forward to your next stay.

"Excellent comfortable accessibility king suite."
Connie S, 10 Septembre 2023

High quality, new facility. Mattress firm. Fridge large for under counter style. Variety of pillows. Staff friendly and attentive. Plumbing problem fixed immediately. Exit door near end of hallway has steps only, but walk down hallway from lobby is fairly short.

Owner Response, 10 Septembre 2023

Thank you for your detailed review. Our Team is always happy to make every guests stay a memorable one. Again, thank you for your kind words and we do hope to welcome you back in the near future.

"Highly recommended"
bumsky2, 08 Septembre 2023

All around one of the best places we've stayed at. Conveniently located, clean, quiet and everyone we met were friendly. There were plenty of food choices in the area. The views of the mountains were great.

Owner Response, 08 Septembre 2023

Thank you for your awesome review. Our team is always trying to provide an awesome experience. We do hope to welcome you back in the near future.

"Decent Hotel"
MunkeeB, 07 Septembre 2023

Stayed for 1 night, the room was clean. The best part was the helpful front desk staff who let us keep our luggage there before check in and after check out. There is a restaurant right next door which is good. The breakfast was just ok. Convenient location to highway

Owner Response, 07 Septembre 2023

Hello, We do apologize that we did not hit the mark with our breakfast offerings. Our team is always eager to make every guest stay a memorable one. I do hope that you will give us another try in the future.

"Wonderful!!!"
Darla B, 05 Septembre 2023

Erick at the front desk is AWESOME!!! He went above and beyond helping us since we were in an unusual situation. He is one of the best hotel clerks I have ever had. The room is nice and comfortable. The shower is updated, very nice and the best shower head ever! Instant hot water every time! The hand towels are a bit thin, but other than that, no complaints. We are thankful for the help we received from him and enjoyed our stay.

Owner Response, 05 Septembre 2023

Wow, thank you for your praise !!! We will make sure Erick will get the recognition he deserves!!! Again, thank you for taking the time to review us and we do hope to welcome you back.

"Great"
NorthStar01155559885, 04 Septembre 2023

Entire building super clean and smells good. Everyone there so nice and helpful. The free breakfast was definitely a bonus! Food was good! The pool was very clean and hot tub was nice and relaxing! Will definitely book here again when traveling!

Owner Response, 04 Septembre 2023

We appreciate your review and are so happy that you enjoyed your recent stay with us. We are looking forward to your next visit!!!

"Very disappointed, overpriced."
patriciadW6670DO, 04 Septembre 2023

We booked a King Suite, it ended up being a handicap room, pretty old and stark bathroom, sink attached to wall, no counter. The room rate was about double because of an AFA football game nearby which we were not in town for. Breakfast was pretty awful, bagged scrambled eggs, a yogurt machine that was just sweetened vanilla, etc. Bed was very comfortable and it was quiet. Not up the ratings, and very disappointed in the quality of the room and food based on the exaggerated price. Best Western is off my list forever.

Owner Response, 04 Septembre 2023

Hello PATRICIADw6670do, Thank you for leaving us a candid review regarding your stay. I looked at your reservation and it was booked through a third party into an ADA room. We are always happy to switch a reservation if we have the rooms or are aware of this. I do apologize that the breakfast was not to your liking and will address this with the breakfast team. As to pricing, Colorado Springs is always extremely busy during Labor Day weekend, and our pricing just reflects what all the Hotels charge during this time. Again, I do apologize that your stay was not to your liking.

"Best Western Aug 2023"
abigaylemartinez216, 28 Août 2023

Booked a King room, TV didn't work, lights in bathroom didn't work, lights on the dresser didn't work, Refrigerator didn't work and had to stay in that room bc there was nothing else available. Next day was moved into a queen room (which is cheaper) and still paid the rate of the king bed. Staff was extremely nice though. Due to having pets we were on the first floor where all the other pets where so there was a lot of barking.

Owner Response, 28 Août 2023

Hello, We do apologize that we did not live up to your expectations. We clearly failed you in every aspect of your stay. I am happy though to see that our team was pleasant and trying to help. We will look into the issues further. Again, I do apologize for the issues.

"B est Western Plus Peak Vista Inn & Suites"
bru532023, 26 Août 2023

Some of the friendliest staff that I have ever encountered. The pool area had suffered some damage but the hotel is in the process of rectifying this so I would not hold that particular situation against giving the hotel an excellent rating!! I met some the nicest people over breakfast. I enjoyed my stay completely.

Owner Response, 26 Août 2023

Thank you for your kind review !!!! We will share your comments with the team. Hopefully we can welcome you back in the near future,

"Beautiful room in an easy access location!!"
K7940XHlindas, 25 Août 2023

Very comfortable room!! Very clean and the bed and pillows were perfect!! Quiet room. Great breakfast and fresh! Very personable front desk staff that let us know when our room was ready and checked us in an hour early.

Owner Response, 25 Août 2023

Thank you for your kind words. We appreciate your feedback and are so very happy that you enjoyed your stay. We sure hope to welcome you back in the near future.

"Great Location Close to Major Attractions"
mw9257, 22 Août 2023

Great location! Get a mountain view room. You will be looking at Pike's Peak. Within 15 minutes to Garden of the Gods, Manitou Springs and downtown Colorado Springs. Clean room. Nice modern bath with large walk-in shower. Very quiet and definitely dog friendly. We didn't have ours during the stay but saw lots of fur babies while there. Breakfast isn't my "go to" meal and as long as you aren't depending on a wonderful breakfast experience the breakfast included should suffice. The eggs were not great, pretty sure from powder. They had toast, English muffins, cereals, pancakes, yogurt and bananas and/or apples (depending on the day). For the price I would definitely consider staying there again.

"A great stay, just what we needed after a month of traveling."
Ginga H, 21 Août 2023

Beautiful hotel. We met friends for dinner and the hotel was conveniently located to a variety of restaurants. The rooms were clean and great, the staff was very friendly and the bed was soft and comfortable.

Owner Response, 21 Août 2023

Thank you for your kind feedback, we truly appreciate you taking the time. We do hope to welcome you back in the near future

"Convenient"
horses9779, 20 Août 2023

Hotel has easy highway access, as well wide variety hotels in area to choose from, food - restaurants to grocery stores just a short drive away. Tourist attractions as well easy access. Front desk staff very friendly and willing to help out any way possible!

"Great place to stay, dog friendly"
bobcP434LR, 19 Août 2023

The room was great. Comfy beds, just right. Great location. Nice amenities, (pool, work out center, hot tub, breakfast). Very good staff, helpful, courteous, knowledgeable, sense of humor. We stayed here with our family and our dog. Very dog friendly.

"Requests for improving the breakfast."
Duncan H, 14 Août 2023

The room was very comfortable. The hotel attendant on Saturday when we arrived was very friendly, helpful and he remembered us from last time. The breakfast, however, was disappointing. The eggs are not real eggs. We are both vegetarians and the options are very minimal. We don't know why you eliminated the oatmeal packets so that we would have another option to enjoy. My wife is gluten-free and there was so little offered that she could eat. We appreciated the apples and oatmilk with the cereal, but missed the bananas also. The breakfast attendant was very helpful and diligent.

Owner Response, 14 Août 2023

Thank you for your valued Feedback. We will look into your comments and she what has happened. We usually do serve Bananas and Oatmeal. Again, thank you for your feedback and we do hope to welcome you back soon.

"Not as charming or rustic as hyped"
valeriem446, 12 Août 2023

This hotel is overly hyped by other TripAdvisor reviews. This is not a charming hotel. It is fine, near many other hotels, and not as rustic as its photo suggests. It is about 15 min to Garden of the Gods. Due to thin walls, heard TV and kids from next room. Small pool. Two tables outside in front of hotel. Free breakfast is only ok: yogurt machine kept running out. Cappuccino & latte from machine were lacking in flavor. Comfortable beds.

Owner Response, 12 Août 2023

Hello, Thank you for taking the time to leave us some feedback, regarding your recent stay. We do apologize for not hitting the mark during your recent stay. Your feedback will be relayed to the appropriate Teams. Again, thank you for your candid review.

"Nice stay with Mountain views"
Robert W, 10 Août 2023

Had a very nice experience at the BW Plus Peak Vista! Check in was flawless, and the room was clean with a nice mountain view of Pikes Peak and the corner of the Garden of the Gods. All in all a nice place to recommend!

Owner Response, 10 Août 2023

Thank you for your awesome review. We will make sure to share your comments with the entire team.

"Nice hotel for the night"
bunk1976, 09 Août 2023

This was a clean and comfortable hotel for our one night stay while passing through Colorado Springs. The breakfast had several options for anyone's taste and there were multiple restaurants near the hotel as well.

Owner Response, 09 Août 2023

Wow! We appreciate your kind review and hope to host you again in the near future.

"Good stay but not perfect"
GlobeTrotting596131, 08 Août 2023

Everything was good. Cleanliness could have been just a little bit better but not much. Bathroom layout was such that you have barely enough room to wipe your rear. Condition of property was not perfect but ok.

Owner Response, 08 Août 2023

We appreciate you sharing your recent stay with us. I will make sure to let our Housekeeping team know, where we could have improved. Again, thank you staying with us and we do hope to welcome you back.

"Not my favorite visit to this BW"
shenslee, 05 Août 2023

Third time visiting here and maybe because it was hot July, the halls, room and elevator were stuffy and musty, not really fresh and airy. The room was clean and lovely with our Pike's peak view/sitting area and the front desk staff were very friendly. I love the fact that they offer adults only swim from 10-12 pm. I wasn't able to get down there, but what a nice option. Disappointed with the few items I grabbed off the breakfast area to take on the go (muffins, pastries), both were stale/hard (not pre-packaged, not fresh?). Will definitely return but I hope it doesn't continue to trend downward.

Owner Response, 05 Août 2023

Thank you for your review we are always looking to improve our guest experience. I do apologize for the pastries not being up to par, we will definitely look into other ways to preserve our pastries. Our front desk is always looking for ways to improve our guest experience with updated area activities and attractions. thank you again for your review we look forward to your next visit with us.

"Hotel review"
joegN1671EX, 04 Août 2023

Nice hotel. Parking spaces are very small. The handicap parking was just normal parking space with no additional room to open car door fully. Good breakfast. The pool was open and great to use. Easy to get to hotel from I-25

Owner Response, 04 Août 2023

Thank you for your review! We appreciate your comments and will take them up with ownership. We do hope to welcome you back in the near future.

"Perfect stay!"
SPTravelstar, 03 Août 2023

Beautiful stay in corner king suite, mountain view, our room of choice. Breakfast is always great with Green Chili Stew. I was looking forward to Blueberry sScones but not on the breakfast bar this time.

"Amazing Employee's!"
Candice F, 01 Août 2023

The friendliest most helpful front desk staff! I called a couple times. Once to see if we could have rooms next to each other, and again after i added a third room to see if that could be next to the other two. Everyone was very helpful and kind. Once at the hotel, the front desk to the breakfast room staff were all amazing!

Owner Response, 01 Août 2023

Thank you ! We are so happy to see that our team was able to accommodate your requests. Our team is always eager to make things happen. We do hope to welcome you back.

"View of Pikes Peak from the front of this hotel"
James M, 29 Juillet 2023

No complaints— nice place AND nice staff. We were here three nights with our small dog and we liked it. In a long auto tour from Virginia to Oklahoma to Colorado to NM to west Texas and then east on I-10, this was the 2nd best place, second to Westin Hilton Head. We would happy to stay here again.

Owner Response, 29 Juillet 2023

Thank you for choosing to stay with us during your cross country trip. We are so excited that we made it into your favorite list. Thank you again for your kind review.

"Comfortable, Friendly, and Affordable"
Safari60742, 21 Juillet 2023

From the GM on down to the Front Desk Agents, Housekeepers, and Breakfast prep, everyone is friendly and accommodating. The Peak Vista Inn & Suites is my go-to hotel whenever I travel to Colorado Springs. The rooms are always clean and comfortable. I always look forward to a dip in the pool, then into the hot tub to relax the stress of driving. The breakfast varies each day, and is a combination of hot and cold selections.

"Comfortable and great location"
vanguard22, 21 Juillet 2023

Very welcoming and helpful staff at the front desk. The breakfast contained a variety of tasty foods--from hot and cold cereals, yogurt, fresh fruit, eggs, pancakes, meats--and the bed and room were very comfortable. Location was ideal for us since we hiked at the Garden of the Gods Park, and there were plenty of locations for meal choices, too.

"The new Best Western"
marcoY2274KK, 16 Juillet 2023

Very well located close to everything. The day we came they had a water issue and people waiting for their check in and they were full and masterfully managed the crisis. Thumbs up to the manager and front staff for their outstanding job. The hotel is kept clean and the bedroom was spacious and the bed very comfortable same goes for the pillows.

Owner Response, 16 Juillet 2023

Hello MarcoY2274KK, Thank you for your kind words and encouragement, while we were dealing with a sprinkler issue. Please know, that we truly appreciate your comments. We do hope to welcome you back real soon.

"Fantastic hotel!"
beckyy406, 15 Juillet 2023

We really enjoyed this hotel! We stayed in a king suite with a Mountain View. It has a little sitting area by the window to look at the mountains. Beautiful! They have a well kept indoor pool & jacuzzi. One of the nice things we liked is adults only from 10pm-midnight! It was really nice after a long day of hiking. The staff were all very friendly. Breakfast was great. The absolute best thing…. the water pressure in the shower!!! We would highly recommend this hotel & will be back!

Owner Response, 15 Juillet 2023

Thank you for your review we really appreciate your feed back. We enjoy hearing that our guest enjoyed themselves, the mountain views are amazing, enjoying as late night soak uninterrupted is also a nice treat to those who've traveled a while or who have enjoyed our many trails here in Colorado springs. Thank you again for you review and we look forward to your next visit.

"Great place! Very pet friendly!"
Kathleen B, 06 Juillet 2023

Quiet place and there were lots of people. Bed was comfy. Staff were super nice. Convenient restaurant next door. Pet friendly, our dog had a good time too! We felt very safe. There was a free breakfast which we didn't partake because we were in a hurry, but others seemed to be enjoying it as we departed.

Owner Response, 06 Juillet 2023

Thank you for your review!!! We are happy to see that you and your four legged family member enjoyed your sta. We hope to welcome you back in the future.

"Best stay ever"
Shannonknowlton, 06 Février 2023

I would definitely say book in advance the price was way cheaper a week and a half before then if you book it last minute. Amazing breakfast one of the best. Terrific staff super friendly. Pool and jacuzzi works emaculate. Best trip to Colorado.

"Family feeling"
cngarcia0413, 05 Février 2023

To say that this hotel exceeded my expectations is an understatement. They went above and beyond for me and my family. I have a four-year-old son who loves to talk and they were so great with him. Anytime we needed anything they were always available. They offered, their knowledge of the city when asked and always asked how our day went when we walked through the doors. After a long day of exploring in a new city, it was nice to go back to a place that was clean and always had a person greeting you with a smile!

"great stay"
291philip, 04 Février 2023

Great hotel, friendly front desk staff. Very good hot breakfast. Hotel in a good safe location. Close to the highway and not too far from the airport. Heated pool and hot tub was relaxing after a day of hiking.

"Great Staff"
MysterySphynx, 02 Février 2023

Staff was very pleasant. Room was clean. Beds/sheets are a bit stiff but still not bad. They serve breakfast in the morning for a few hours but we did not try that so I can't weigh in on that portion.

"Amazing Stay!"
amywZ6514FK, 31 Janvier 2023

I booked this on a whim driving through on my way home. Check in I was greeted and she was super nice. I had a dog and it was the best experience with the fur baby. I even asked "can my dog sleep on the bed or do I need to put an extra blanket on the bed? " Best response: "your dog can go anywhere in the room with you and sleep anywhere.". I felt great staying there, the bed was SOOOO COMFY! Honestly, the best breakfast set up I have experienced at a hotel. I was mad that I was only there to enjoy it for an hour before bed and enough time to get breakfast and run. I have saved this hotel for my next trip out. Thank you to all of the staff. Also! My room was pet friendly, and even though my dog knew, I couldn't tell. There was so smell or anything weird in there for me. The king suite was HUGE for us and I can't wait to go back.

"Hotel"
Cyndi B, 30 Janvier 2023

Enjoyed our stay—it was convenient to tourist spots and was clean. The staff was friendly and the breakfasts were good and varied and the breakfast lady was great! The were several restaurants close by so we didn't have to go too far. The hotel was also near a walking trail which we definitely appreciated!

"Wake up to Pikes Peak"
Ann B, 29 Janvier 2023

This was a very nice hotel - clean, friendly staff, the coffee was hot and ready when I needed it. We got one of the smaller rooms with two beds and it was still big enough for my husband and I. This hotel is conveniently located off I-25 and Woodman Road, not far from the Air Force Academy and shopping in the Briargate area. When we walked out in the morning, there was Pikes Peak in all its morning glory to greet us. It is one of my favorite things about Colorado Springs.

"Wonderful Stay"
loriv631, 22 Janvier 2023

My husband and I had a very pleasant stay at this well-located hotel. The room was spacious and perfectly laid out. Very comfortable bed and pillows, and nice free breakfast! We were pleased with everything! Shout out to the lovely “J” at the front desk. She got us checked in early and was pleasant and professional!

"Comfortable beds and clean rooms"
ldtazz, 16 Janvier 2023

There are two reasons I have a 4 instead of a five. 1. The breakfast was mediocre. It was limited and would have been nice to have some more sides. 2. The night manager didn't seem very interested in helping us. We had asked for a few more pillows and were told there were none. I then went down to the lobby and asked about getting blankets instead and he seemed irritated that he needed to help. Our room was clean and the bed was very comfortable.

"Budget friendly - nice rooms, nice staff"
Jessica N, 16 Janvier 2023

Great stay! Everything was very nice and definitely budget friendly. Staff was very helpful and pleasant. We didn't have any issues during our stay. This area is close to shopping and restaurants. Breakfast was also very good!

Owner Response, 16 Janvier 2023

We are so happy to hear you enjoyed your visit with us. We take pride in the cleanliness and location of our property. Thank you for making Best Western Plus your choice in hotels when you visit Colorado Springs. We look forward to your next visit!

"Nice modest hotel."
KKTaos, 11 Janvier 2023

Nice hotel and staff, good room, clean, comfortable. Didn't have the breakfast. Hotel is well located, handy to restaurants stores, interstate 25. I wish there were more places like this at a reasonable price but still safe and clean.

Owner Response, 11 Janvier 2023

We are so happy to hear you enjoyed your visit with us. We take pride in the cleanliness and location of our property. Thank you for making Best Western Plus your choice in hotels when you visit Colorado Springs. We look forward to your next visit!

"David"
David B, 07 Janvier 2023

My older brother passed away unexpectedly this week and I needed to be here to help the nephews. I originally booked one night but decided I needed two. I was having problems with my phone accessing the app and website both. The woman I called was polite, professional and always courteous. Couple that with how the staff here treated my wife and I, well, everyone made a difficult trip a little easier. I never told any of them why I was here, so, I can only think that they treat each customer the same way I was treated. Thank you all.

Owner Response, 07 Janvier 2023

We are sorry for your loss. We understand that it was a difficult time for you and your family, so we're glad to hear that our staff was able to make the trip a little bit easier for you.

"GREAT CUSTOMER SERVICE"
Casey C, 04 Janvier 2023

The front desk employee was SO nice and helpful which is hard to find these days. Loved the accommodations and the room was so nice along with breakfast and location! Will stay again when we are in the area!

Owner Response, 04 Janvier 2023

Thank you for your review! We are glad to hear that you had a great experience at our hotel. We look forward to having you on your stay!

"Dog in the eating area"
michael d, 02 Janvier 2023

Over all the stay was just fine. The room was clean and I received a free upgrade which gave me a nice view of the mountains. I do have a complaint about the breakfast area. While I was eating someone came in with a dog that was not a service dog (no red jacket) and went through the food line and while she did it the dog was sticking his nose up on the counter looking for scraps and licking the counter. I find it absolutely disgusting that there was even a dog in the eating area let alone the owner letting the dog do such a thing. I noticed several other guests watching what was happening and a few of us gave each other looks of disgust. I just feel that there should be no pets allowed in the dinning room.

Owner Response, 02 Janvier 2023

Hello Michael, Thank you for taking the time to leave us a review. We are happy to see that your stay overall was a good one. I want to apologize for the issue you have encountered. We do allow dogs in our Hotel, but guests are advised to not bring them into the breakfast area, unless of course it is a service dog. Once in a while we do not see right away that a pet is in the breakfast area, but once we do, we approach the owner and have the pet removed. Again, I do apologize that we did not catch this, while you enjoyed your breakfast. I hope you will give us another try.

"Definitely will stay again!"
Stacy S, 23 Décembre 2022

Clean, the beds were comfortable, and the staff was such fun!! It was a wonderful experience! Would definitely recommend and stay again!! Food was good as well!! Last minute decision to stay here but so glad we did!!

Owner Response, 23 Décembre 2022

Thank you for your review! We are thrilled you enjoyed your recent stay with us and hope you will visit us again real soon.

"Great find"
Tour29802258497, 20 Décembre 2022

Room was spacious and pet friendly. Lobby was charming and a great breakfast bar including chicken green chili! Would recommend this hotel for anyone traveling with a dog. Room included sitting area, microwave and frig.

Owner Response, 20 Décembre 2022

We appreciate your feedback and are happy to see that you enjoyed your recent stay with us. We hope you will chose to stay with us again when in the area.

"Passing through"
766brandim, 20 Décembre 2022

Very clean room. Breakfast service was delicious and staff was friendly. Pet friendly hotel even got treats on check in. We would stop here again. The green chili and potatoes at breakfast was delicious

Owner Response, 20 Décembre 2022

Thank you for your kind review. We are thrilled that you enjoyed your recent stay with us. We hope to welcome you back in the near future.

"Will be my primary hotel choice in Springs!"
Andrea F, 11 Décembre 2022

This was my second time staying at this location and I again have not one complaint! Everything was so clean and nice. The people who work there have all been just wonderful. The showers are incredible which is not usually the case for hotels. Beds are pretty comfortable with plenty of pillows!

Owner Response, 11 Décembre 2022

Best Western Plus would like to say thank you for being a returning guest. We are so happy to hear you enjoyed your visit with us again, we take pride in the cleanliness and location of our property. Thank you for making Best Western Plus your choice in hotels when you visit Colorado Springs. We look forward to your next visit. Happy Holidays from The Best Western Plus

"Friendly front desk"
R B, 04 Décembre 2022

Enjoyed a very quick stay so I didn't use all the amenities. But the front desk staffer was very nice, everything I used seemed in clean and working order, I liked the citrus shampoo, soaps etc and the shower was very nice.

Owner Response, 04 Décembre 2022

Thank you for your feedback. We here at Best Western Plus take pride in cleanliness of our rooms and housekeeping does a wonderful job! The citrus shampoo is a guest favorite and we will be continuing to carry that product that for the foreseeable future. Happy Holidays.

"Good acquaintance"
ashrithaprasad, 01 Décembre 2022

It was a pleasant stay with on time services. It's located in the prime area with short commute to restaurants and convenient stores and many attractions like Garden of gods (15mins), pikes pike (1 hour) and canon city (55 mins).

Owner Response, 01 Décembre 2022

Thank you for your comments, we are happy to see that your stay was pleasant. Best Western Plus takes pride in making our guest feel comfortable and at home away from home. Our location is one our most biggest complements. Lets not forget we are also near the Air Force Academy as well, it would be a must see on your next visit with us. Happy Holidays from The Best Western Plus

"Road trip"
Sunshine48805290146, 29 Novembre 2022

Hotel has to be the nicest of the Best Western Plus that we stayed in . Nicely renovated, Modern amenities. Beautiful site lines, Professional staff. Felt secure ,dining facilities within walking distance..

Owner Response, 29 Novembre 2022

Thank you for your comments we are happy to see that you enjoyed your visit with us. From the front desk to housekeeping we take pride in knowing our guests are comfortable and enjoying themselves. Happy to see that you enjoyed our neighboring restaurants and stores. We look forward to your next visit. Happy Holidays from us here at the Best Western Plus

"Thanksgiving"
patricksgv, 28 Novembre 2022

Lovely hotel and great location to restaurants, plus great shopping. The staff was very friendly, plus helpful. Clean room and comfortable beds. We hope to stay there next time we visit Colorado Springs.

Owner Response, 28 Novembre 2022

Thank you for your comments we are happy to see that you enjoyed your visit with us. From the front desk to housekeeping we take pride in knowing our guests are comfortable and enjoying themselves. Happy to see that you enjoyed our neighboring restaurants and stores. We look forward to your next visit. Happy Holidays from us here at the Best Western Plus

"Colorado Springs is a great city!!! The Bestwern Hotel is located in a great area. Mountain views and restaurants ."
LongTywanda, 27 Novembre 2022

Nice Hotel!!! The staff members are very kind, hepful and professional. Wonderful mountain veiws. Convenient to restaurants , Sam's clubs, and mall. Nice curb appearance, central located, and a must stay. You will not be disappointed.

Owner Response, 27 Novembre 2022

The mountain views here in Colorado springs are beautiful we are happy to here that you were able to enjoy the mountain view here at the hotel. We are very well located in reference to our guest wanting to visit some of our land marks, Pike Peak, Garden of the Gods and lets not forget our military cadets at the Air Force Academy. Centrally located to shopping and other activities near by we are happy that you were able to enjoy the experience. Thank you again for your comments and recommendations. Happy Holidays from us here at the Best Western Plus

"Good night's sleep and Bucks in the parking lot!"
mkeKen, 26 Novembre 2022

Had a good night's sleep. Didn't have much of a view as we were on the 1st floor facing the freeway. Really loved the Green Chili for breakfast. When we left in the morning there was a 8 point buck and 3 does in the parking lot to say goodbye to us. The parking lot needs some TLC and had some serious potholes. Handicap parking was just regular spots relabeled as handicap and were way to narrow to use.

Owner Response, 26 Novembre 2022

Thank you so much for your comments. Here at Best Western plus we do our best to make the guest feel at home away from home. Our breakfast staff take pride in the breakfast they prepare for the guests. Parking can be a challenge and we are continuing to improve on that. We are happy that you enjoyed your stay and look forward to your next visit. Happy Holidays from us here at the Best Western Plus.

"Great Hotel"
britaine2020, 14 Novembre 2022

Excellent. Great stay. Service, room was clean and had no issues. Felt very welcomed. Breakfast was also good. Staff was friendly. Would recommend it anytime. Can't wait until the next time we have a change to stay with this hotes.

Owner Response, 14 Novembre 2022

We are so glad you had a great stay! Its incredibly warming to hear compliments, not only for our front desk staff, but for our housekeepers and staff that support this Best Western. Our housekeepers work hard every day to make sure rooms are serviced daily, and our maintenance team does an outstanding job of trying to keep everything up and running. We greatly appreciate the recommendation and can't wait to see you next time around! Best Wishes!

"Best experience at a hotel I have had"
Happiness577956, 10 Novembre 2022

Every person that worked here that we came in contact with was friendly and helpful. Everything was clean and beautiful especially the rooms. I had to stay at the hospital with my oldest daughter almost the whole trip and every time I came back to shower or something the front desk asked how she was doing. I love this place

Owner Response, 10 Novembre 2022

It was a tough dilemma that you were going through. Those situations aren't easy to deal with and we wanted to be there for you every step of the way. We really do hope everything is better for you and your family now! The review is greatly appreciated and so glad to hear that you had a wonderful stay here at Best Western Plus! We hope to see you again and enjoy the upcoming holidays! Best Wishes!

"Highly recommended!"
Wander18382365876, 07 Novembre 2022

Everything was great! Staff was wonderful in all respects. Facility was was clean and well maintained. Breakfast was delicious, with great options. Price was very reasonable. I would highly recommend!

Owner Response, 07 Novembre 2022

We are so glad to hear you had a great stay! Our staff works incredibly hard to maintain this hotel to a high level of standards. Its warming to hear that all of our staff were cordial and gave their best to give you a great stay. We hope to see you next time! Best Wishes!

"Worked for us"
Heather P, 07 Novembre 2022

It was a fine trip without any issues. Room was nice and staff was friendly! It is in a parking lot with several other hotels so not a perfect location but met our needs. Breakfast was standard with cereal, pancakes and a few other complimentary items.

Owner Response, 07 Novembre 2022

We apologize for the parking inconvenience and will bring it up to our owner. We will brainstorm ideas and see what solution we can come up with. I'm glad to hear that our staff was polite and that the room met your expectations. We pride ourselves in giving the best service possible to all of our guests! We hope to see you around again! Best Wishes!

"Very good stay"
EDW, 04 Novembre 2022

Stayed here for two nights at the beginning of our US road trip. We had a corner room, with a separate seating area (one comfortable chair and a window seat - a second comfortable chair would have been nice). The staff we met were very friendly and the breakfast was good, although the use of plastic seemed excessive! Overall a very good stay.

Owner Response, 04 Novembre 2022

Thank you so much for the great review and recommendations! We definitely will look into expanding our furniture in the future. We try our best to give the upmost respect to every guest that arrives. So we are ecstatic to hear that our staff were cordial and polite. Again thank you so much and we look forward to your next stay here at Best Western Plus Peak Vista in Colorado Springs. Best Wishes!

"Best Western Plus Peak Vista"
Sunshine29330332228, 02 Novembre 2022

I stay here frequently when in town for business of pleasure. It is always clean, quiet and comfortable. Currently friendly and helpful staff. Close to several restaurants, medical facilities, and businesses in the north part of Colorado Springs. I would recommend it.

Owner Response, 02 Novembre 2022

Thank you so much for your comments, I do agree our location is perfect for those looking to sight see and enjoy the local attractions going on in the area. We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We look forward to your next stay with us here at the Best Western Plus Peak Vista in Colorado Springs. best wishes!

"A strategic location to visit Garden of the God for a reasonable price."
Sightseer23933810766, 30 Octobre 2022

The hotel is in quiet neighborhood. Strategic location to go to Garden of the God and close to the highway. The room is super clean. The bed and pillow are so comfy to have good sleep. The breakfast offers quite variety of choices. The room price is reasonable.

Owner Response, 30 Octobre 2022

Thank you for your fabulous review. We're glad you had a wonderful stay and look forward to your next stay with us here at Best Western Plus Peak Vista Inn and Suites! Best Wishes!

"Quick trip to Colorado to see family"
Alan T, 26 Octobre 2022

Very nice room with a view of the mountains. Room seemed super clean, breakfast was good with a variety of items. Hotel seemed like it was in a great area with a lot of restaurants close by. The young man who checked us in was polite and helpful. We didn't use the pool, but the hot tub was great. This seemed like a newer hotel and it was nice to have an elevator. If we are ever in the area again we will stay here. Also one of the more comfortable beds we have slept on.

Owner Response, 26 Octobre 2022

Thank you so much for leaving an amazing review! I do agree, our location is perfect for those looking to sight see and enjoy the local attractions in the area. We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We look forward to your next stay! Best Wishes

"Anniversary Trip"
643shirleyt, 25 Octobre 2022

Cleanliness. Friendly Staff. Privacy. Quiet. Just overall an excellent experience. Prompt response whenever I had questions The breakfast was very good. What we really liked there were a couple of restaurants within walking distance.

Owner Response, 25 Octobre 2022

Thank you we appreciate your comment, we pride ourselves on being the hotel that feels like home away from home, we look forward to your next stay hopefully a longer stay so that you and your family can enjoy all the amenities the hotel has to offer.

"Great place to stay in Colorado Springs"
WendyC7773, 24 Octobre 2022

The hotel itself is set in a cozy little area of town, only a few exits from Garden of the Gods. The staff was incredibly nice & helpful, and they serve one of the best breakfasts I've had at a hotel. Each item in the breakfast, including cups, forks, knives, etc., are all individually wrapped in cellophane, which was very much appreciated & hygienic. They had eggs, bacon, pancakes, tortillas, pastries, bagels, etc. We have stayed there twice already. I would definitely recommend this place.

"Colorado"
Jason B, 24 Octobre 2022

Out freaking standing hotel. Everything was top notch. Really couldn't find a single thing I didn't like. I will chose this hotel every time I visit Colorado Springs. And it's location put all the sights and restaurants in great proximity.

"Best experience, Best price"
Kelly K, 23 Octobre 2022

This was our first time staying at a Best Western, The price was great for a room, they upgraded us when we arrived, which was a nice gesture. The location was close to all the hiking trails and excursions we planned. The room was clean, updated and had a nice view of the mountains. The lobby and main level was clean and people were friendly. The breakfast was exactly what we needed -- ability to grab and go for our sunrise hike and sit down and enjoy a hot breakfast for the other days. Great variety and coffee served all day! Always tasting fresh. I also liked the fridge and microwave in the room. Overall experience was a 10!

"It's okay "
2Travelers54, 18 Octobre 2022

This hotel was just average. We had a king suite with mountain view. The room seemed small compared to other BW suites we've been in. The bathroom was extremely small. Maybe it was because we had a corner room...I don't know. It was a bit disappointing for a BW Plus. Breakfast was a bit of a disaster. Too many people with not enough seating and not enough food. We got there an hour before breakfast ended and the hot food was gone, including coffee. Coffee was replenished after I told staff, but took about 10 minutes for food. Minor detail as I'm grateful for any breakfast offering. Hotel was clean and staff was friendly. I might stay again if I could get a room with a larger bathroom, if they even have one.

Owner Response, 18 Octobre 2022

Thank you for leaving us a review. I am happy to see that you enjoyed your stay overall. We offer different room sizes with la larger footprint. I am sorry if this was not properly explained at the time of making your reservation. My team and I are always trying to keep the breakfast fully stocked, and I apologize if we were running out of our hot items. We will evaluate how we could have avoided this during your stay Again, I do apologize for not hitting the mark during your recent stay.

"Clean Hotel, Great Breakfast"
396zacki, 17 Octobre 2022

Our family enjoyed our stay at this hotel. The staff were all very friendly and helpful. Our room was clean, the beds were comfortable, and the mountain view from the room was enjoyable. The pool and hot tub were relaxing and clean. The breakfast was really good and staff were replenishing all items as needed. They have chilled water and coffee available in the lobby that was refreshing and convenient. We did notice that the vents in the bathrooms seem to be connected as we could hear other people talking while in the bathroom but not in the main room. We will definitely stay here again the next time we are in Colorado Springs.

"Loved the Mountain View!"
larryecollins, 15 Octobre 2022

The hotel was excellent everything was neat and clean. There was an error in what BW reservation sent to the hotel. My email didn't match what they received but they were able to accommodate us. The checkin clerk was terrific. The beds were terrific and the A/C was quiet and efficient. The only negatives were: the window curtains were rotted from the sun and torn; and both days the eggs were overcooked and rubbery. Otherwise the breakfast was delightful with lots of choices and the coffee was very good. We would stay here again.

"Great hotel, pet friendly"
Kendall E Y, 11 Octobre 2022

In a nice area of colorado spgs. Large hot breakfast with lots of options. Near restaurants and easy access to hwy 25. Close to garden of the gods park. 20 minutes from manitou spgs. 1 hour from the Royal Gorge railroad

"Road trip 2022"
charmelintn, 10 Octobre 2022

Nice facility, handy location, the staff was wonderful. We had a great view of the mountains from our room. Nice breakfast bar. It was one of our stays at many Best Westerns during out 17 road trip . Loved the location.

"Nice hotel. Would definitely stay again if in the area"
81nevas, 09 Octobre 2022

Clean with comfortable bed and good shower pressure and temperature. Included breakfast was better than most hotels. Employees were friendly and helpful. Only downside was there was just one elevator for the whole building. We stayed five nights and appreciated that the breakfast choices alternated.

"Clean!"
RKCONY, 06 Octobre 2022

This hotel is slightly dated but it's super clean. I'm a clean freak and a lot of hotels gross me out but I was comfortable here even in a pet friendly room which is always the worst. Thanks to your staff for keeping a nice clean hotel for weary travelers. We will be back on our next trip to COS.

"Comfortable place to stay"
shenslee, 04 Octobre 2022

Nice, clean hotel. Was e-mailed in advance for check-in, making for a smooth process. Comfortable and quiet room with a sitting area to enjoy a view of pike's peak. Approximately 15-minute drive to Pike's Peak. Would highly recommend!

"It was a very pleasant stay"
860PatB, 03 Octobre 2022

I want to give a tip of the hat to Ms.Danielle H. who set me and my grandson up with our first time visit with a mountain view room as she promised when I booked my stay back in June. She assisted us with some other items that we incountered. Very customer dedicated employee. You need to give her a raise. The other staff were very nice and pleasant. Trying to get a freind to head out that way and booke her stay here. I know on my next trip out that way I will.

"Mixed feelings"
663barbs, 02 Octobre 2022

The hotel is nice enough in appearance and I was able to have a good nights sleep. Parking is very close even the handicap spaces and not very many of them. I had a hard time getting out of my car because there is not enough room. I really don't think ADA would approve if they knew. Breakfast was one of the worst I saw. I got there at 8 the scrambled eggs were cold and no meat to go with them, just a greasy pan. I went to the kitchen door and told them. Everyone in there was eating. So I took my eggs and threw them in the trash can and paid for my own breakfast the next 3 days. I feel like they owe me some money. I did not get what I paid for.

Owner Response, 02 Octobre 2022

Hello, Thank you for your valuable feedback. We are glad to hear that you enjoyed your stay overall. To your concerns about the ADA parking spaces , we are aware that the signs need to be repainted and are working on this. The spaces were I specter just over a year ago and were declared as sufficient. However, we do take your feedback seriously and will bring this to the ownerships attention. From time to time, we do run out of items at the breakfast bar, even though we have sufficient staffing, at times we do get overrun by the demand. For that , we sincerely apologize. Again, we are sorry that we failed short during your visit.

"Great hotel!"
LisaAnne_Crosslake, 29 Septembre 2022

I booked this hotel because of the reviews and they were spot on. Everything was very nice looking, clean and comfortable. The bathrooms are pretty small but the shower was awesome. We let them know about an issue with the shower handle (nothing that affected our use) and someone was there to fix it in 15 minutes! The hot tub and pool are very nice. The breakfast is very nice with many choices and great staff refilling everything with smiles on their faces. The person who checked us in was very nice. Jae at the desk was so friendly and upbeat as well as professional. All the staff that we encountered were awesome. We would definitely stay here again.

Owner Response, 29 Septembre 2022

Thank you so much for your fantastic review! We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We'll make sure to give our staff the praise they deserve! We look forward to your next stay with us here at the Best Western Plus Peak Vista in Colorado Springs. Best Wishes!

"Must Stay Here when in Colorado Springs"
LVMaui, 29 Septembre 2022

From the minute we walked in and met Danielle, our visit was perfect! All of the staff members, from breakfast crew, to maids, to Tony, were some of the most pleasant people we have encountered while traveling. The rooms are very spacious, very clean and our view of Pikes Peak was awesome. The breakfast is one of the best, as we both have traveled for business for over 40 years. The location is close to EVERYTHING. We visited the Cheyenne Zoo, Manitou Springs, Pikes Peak and Garden of the Gods, and the only one that was about 30 min. away was the entrance to Pikes Peak. Having the Outback and Chicago pizza within walking distance was great too. Highly recommend!

"Nice hotel"
3boysmom23, 27 Septembre 2022

Nice hotel, well kept. The staff was friendly. The shower was amazing. Easy to get to everything. Only missing one star because the breakfast was so-so. Eggs were good and they alternate sausage and bacon on certain days. I wish they had more fruit options and more dairy-free options. Only one bagel for gluten free items and you would be using the same toaster as the regular bread. My friend couldn't eat there because of her gluten allergy.

"Late night check in"
mattcK4280KQ, 26 Septembre 2022

Marcus is the reason that I stay here every visit to Colorado Springs. He is VERY fast and does whatever he can to get me to my room ASAP. I usually end up showing up around 1130 and he's helped me find restaurants still open and prompted me to get to the hot tub asap before it closes. This is my 5th stay here at BW Pikes Peak in the last 2 months, and I nor my family will stay anywhere else moving forward for my business travel in this city. The breakfast is awesome here too.

Owner Response, 26 Septembre 2022

Thank you so much for your comments! We pride ourselves on being attentive to our guest and making sure your comfortable during your stay! So glad to hear that Marcus's fabulous personality and exceptional work ethic has gotten the attention he deserves! We look forward to your next stay with us here at the Best Western Plus peak vista in Colorado springs. Best Wishes!!

"Deceived!!"
BWareGeorgia, 26 Septembre 2022

We picked this hotel based upon reviews. Nothing for us was true. The room and hotel is old. The toilet was so closed to the sink and if not careful you will hit your elbow, etc. The bathroom is very small. The grout outside the shower was crumbling. and there is no tub. The mattress was uncomfortable and pillows need replacing. There were few stations on the television. The front desk staff was lackluster and not like the reviews. The employees are not friendly and the hotel feels dead. In the reviews what really stood out was how great a breakfast they have; not true. The items was very limited. The biscuits were fine but the gray was not. Hashbrowns was edible and typical scramble eggs. They alternate the days for breakfast choices. They have a water dispenser in lobby and one has oranges in it. However I saw one of the workers refilling the water using this nasty looking bucket. Ugh!! I thought where did she get the water? The room was not relaxing at all. We wished we would have known. This was our vacation and being in this hotel ruin part of it. Word of advice...look at the bad reviews and consider those before making a choice. Very bad experience at this hotel.

Owner Response, 26 Septembre 2022

Hello, Thank you for taking the time to leave us some feedback. We are terribly sorry that we did not met your expectations, while staying with us. I wish you would have brought your concerns to us right away, so we could have made things right. As we try to provide every guest with an exceptional stay, we do realize that we do fall short on occasion. I would like to address some of your concerns/feedback. Our water station is regular refilled with clean and safe water. The bucket you saw is especially for that purpose and not used for anything else. We would have committed a Health safety violation, if we would not adhere to appropriate procedures. Our team is always here to provide exceptional service and I am not sure where we failed you. Our TV lineup consists of 45channels, and we do realize that we can not met every guests preference and we will always try to add some more channels if suggestions are made. Again, we do apologize that we did not met your standards and hope that you still enjoyed your vacation.

"Great Hotel"
karmi, 22 Septembre 2022

I found the whole experience excellent. The room was clean, the bed was comfortable, the shower had good pressure and the breakfast was better than average. And we woke up to a beautiful view! The staff was knowledgeable, friendly and professional. I would absolutely recommend this hotel.

"Best Hotel Ever!"
Roam25628319284, 13 Septembre 2022

Best Hotel Ever! The nicest staff, from the front desk to breakfast to housekeeping. You will find no better anywhere! The best shower pressure with rain shower faucets. The cleanest hotel we have ever stayed in, and a great breakfast. Thank you Best Western!

"PERECT!"
rickfrombrick, 13 Septembre 2022

I would highly recommend this hotel. to anyone looking to stay at a clean and friendly environment. The staff was exceptional. The hotel was in walking distance to all stores and entertainment and walking trails.

"CLEAN and Exceptionally friendly staff!"
Jayne1234, 11 Septembre 2022

I cannot say enough good things about this hotel! The building is beautiful and the room was very clean and comfortable. The ambiance in the lobby was very welcoming and they had ice water available one with water/ice and one with cucumber - very refreshing. But what we noticed most was the staff - they were all amazing! Everyone had a smile on their face and seemed like they really enjoyed working there. The breakfast also was amazing! They serve a full breakfast with a variety of options - all tasted great! We only stayed one night, but if in Colorado Springs again - this will be my first choice! Thanks for a great stay!

"Weekend Getaway"
Go622035, 10 Septembre 2022

Hotel was clean and the beds were comfortable with, plenty of hot water and nice showers. The breakfast was very decent and the staff were all very helpful. The pool was small but clean and a nice temperature and the hot tub was great. Overall a very nice hotel.

"Clean, comfortable, great view!"
Gina M, 08 Septembre 2022

We enjoyed our stay very much! The hotel is beautiful, clean, comfortable, safe, staff was hospitable, and the location is great. Breakfast is much better than we have experienced at other hotels. The best part? When you have to check out at 3:45am to catch a 6:00 flight and you hear the desk attendant say, "There's a pot of coffee ready, if you'd like some." Yes, please!!

"Haven in the City"
RovinRover, 05 Septembre 2022

Highly recommend this clean & comfortable hotel! The front desk staff was super friendly and the lobby's icy water dispensers (plain or Cucumber!) made waiting in line refreshing on a hot day. There are lovely flowers outside, with a clean well lit parking area that shows attention to first impressions. The bedding was crisp & new as were the fluffy towels. Our room was just off the lobby and QUIET, even though the hotel was full on a holiday weekend. Full breakfast was great, with lots of comfortable seating indoors or outside, unlike some places where everyone is on top of each other during the rush hour. Will definitely return!

"Safe & Comfortable"
mrios092022, 04 Septembre 2022

I felt safe with the surroundings (that's most important to me). The beds were comfortable. The Staff was very friendly. We got to the area late and they were helpful getting us into a room with ease. I would definitely stay here again.

Owner Response, 04 Septembre 2022

We most certainly would love to have you back again when you're in town. It is our top priority to make our guests feel not just comfortable, but safe as well. We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We look forward to your next stay with us here at the Best Western Plus Peak Vista in Colorado Springs.

"Wonderful stay!"
B2693IGheatherh, 02 Septembre 2022

Highly recommend! The customer service was excellent and very warm- from the front desk to the breakfast staff! Breakfast was great! Eggs, hash browns, sausage or bacon every morning- sometimes there was biscuits and gravy- one morning was green chili (!). Also always pancakes, cereals, oatmeal, yogurt, fruit, pastries and danishes, breads, coffee, tea, juices, etc. Hot tub was hot- very relaxing. Our mountain view from our room was beautiful! We even ate breakfast outside one morning so we got the beautiful view outdoors plus the fresh air and Colorado sun!

Owner Response, 02 Septembre 2022

Thank you for your review and for highlighting our breakfast items. We are glad to hear you've had a relaxing stay and was able to take in the beauty of Colorado Springs. Thank you for staying with us and we look forward for you next stay in Best Western Plus Peak Vista Inn and Suites!

"Stay at this Hotel"
stephensS1801WN, 01 Septembre 2022

Loved the roll in shower and shower head the staff was wonderful. Breakfast was good. We were able to arrive vey late and still keep our room. The handicapped room with 2 q1ueen beds could have been a bit larger but was manageable. .

Owner Response, 01 Septembre 2022

Thank you your review. We keep reservations until 3 AM in the morning, so you never have to worry about your room being given away. We appreciate you taking the time to let us know you had a good stay despite the beds not being larger. We are looking forward to welcoming you back again sometime soon.

"pick your room"
2jhawks, 01 Septembre 2022

We were given room 230 I believe. It was at the end of the hall and there was some kind of mechanical noise coming from perhaps the roof? It was constant and loud. I think any room at that end of the building would have the same problem. By the time we figured out it wasn't going to end, we just turned on the fan an drowned out the noise. Otherwise the hotel was nice and the breakfast was very good.

Owner Response, 01 Septembre 2022

Hello 2jhawks, We appreciate your feedback about your recent stay. As you mentioned, there was an issue with the room you were given, for that we do want to apologize. We did find the problem, as this was an issue with the exhaust fan. We since have fixed the problem. Our staff would have gladly moved you to a different location. Again, we do apologize for the issue you encountered and do hope you will give us another try.

"Wonderful place to stay!"
D1369CFangelab, 31 Août 2022

We really enjoyed our 2 night stay. Our dog had a hip replacement surgery and the staff accommodated us so well, we appreciated all they did for us. The bed was extremely comfortable and we were very grateful we stayed at this hotel.

"Couples weekend getaway"
U9276RImikeh, 29 Août 2022

Absolutely top-notch establishment. First impression was the sign at entrance stating, "no smoking/no marijuana". I'm not starting a campaign against either but shouldn't be in a position to smell the residue from it. Thank you Best Western for making this stand in the state of Colorado. Requested top floor mountain view king suite and was not disappointed. Perfect unobstructed view of Pikes Peak area with a padded seat under the window. Room had sofa and table in sitting area which we just rearranged a little to make more accommodating. Bathroom was small but served the purposes needed. Breakfast was above average for most motels. Rotation of bacon/sausage the four days we stayed with hosts being very attentive to full variety and cleanliness. All desk employees were very friendly; calling each of us by name every day - a big surprise as the motel was full every night. Indoor pool and hot tub were clean. (The only negative from this visit was the ice maker was not working on the 4th floor but simply went down one flight when needed - not too big of an issue). Have already recommended to friends and family and we will definitely be a return guest.

Owner Response, 29 Août 2022

Thank you for taking the time to write us a review and recommending us to friends and family. We have a strict policy of no smoking in the hotel, so I'm glad to hear you had no issues at all. I hope you had a comfortable stay in one of our mountain view rooms and enjoyed the view of Pikes Peak.Breakfast is the most important part of the day here at Best Western Plus in Colorado Springs we want our guest to be fueled for the adventures here in Colorado. We do take pride in having a wonderful staff who love to do what they do. We look forward to your next visit!

"Close to UCCS"
Jen D, 29 Août 2022

Staff was so helpful and kind. Great hot breakfast. Very close to UCCS and other site seeing adventures. Several dining options near hotel. Comfortable beds and very clean rooms. Beautiful view of mountains. Looking forward to next stay!

Owner Response, 29 Août 2022

Thank you for your review. I'm glad to hear you had a wonderful stay. We are close to many attractions in town and being close to UCCS has made it easier for parents and other family members to visit their children in college. We also look forward to seeing you on your next visit with us in Best Western Plus Peak Vista Inn and Suites!

"very good"
mars939698, 25 Août 2022

breakfast was awesome with a variety of good food every day was different. Nice one room with king bed was very comfortable . staff was very friendly helpful. all around this is a very nice place to stay at.

"No complaints; quiet, clean, comfortable."
amycnm, 21 Août 2022

Comfortable, clean, quiet. I was surprised to see so many people there, because it was never evident that the hotel was so full! The breakfast was mediocre, but I think that is the norm for what is being served at hotels these days. It Was a very easy place to have a pet; I appreciate that this is becoming more acceptable!

Owner Response, 21 Août 2022

Thank you for taking the time to write a review. We are glad we could accommodate you with your pet. We do love having pets around. We have to see you again on your next visit!

"Clean, comfy and caring staff"
A1005QIal, 20 Août 2022

Breakfast selection and quality exceptional, beds super comfy. Safe envitoment, close to everything. Everything from room to outside was clean and staff was always cleaning. Will stay again when in the area

Owner Response, 20 Août 2022

Thank you so much for your comments, I do agree our location is perfect for those looking to sight see and enjoy the local attractions going on in the area. We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We look forward to your next stay with us here at the Best Western Plus Peak Vista in Colorado Springs.

"Visit to Colorado Springs"
730titam, 20 Août 2022

Love staying at this Best Western Peak hotel. Nicely located, staff are very welcoming, comfortable rooms and great breakfast. The hotel desk person, Erick, was newly learning his job and was delightful checking us in. We'd definitely stay here again when in Colorido Springs area.

Owner Response, 20 Août 2022

Thank you for always staying with us! We are glad to hear that our new member of the team was able to check you just fine. We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We look forward to your next stay with us here at the Best Western Plus Peak Vista in Colorado Springs.

"Great stay at Best Western"
Liz M, 19 Août 2022

Hotel was very clean and provided a hot breakfast in the morning. There is a pool, hot tub and fitness center. It is located about 26 minutes from Manitou Springs, hour 10 from Royal Gorge and 10 minutes to downtown Colorado Springs. Parking was free. Great value!

Owner Response, 19 Août 2022

Thank you so much for your comments, I hope you were able to use our facilities including the 24/7 fitness center. I do agree our location is perfect for those looking to sight see and enjoy the local attractions going on in the area. We look forward to your next stay with us here at the Best Western Plus Peak Vista in Colorado Springs.

"Great Hotel"
cpeery, 16 Août 2022

I highly recommend this hotel. For a great price you get very friendly service, hot breakfast every morning, a very comfortable bed and a fantastic shower. There is a restaurant within walking distance too. I would definitely stay at this hotel again.

"Nice place!"
susanmB6315FR, 15 Août 2022

We only stayed one night. The people were very nice and the room was clean and comfortable. We wish the air conditioner would have gotten a bit colder but overall, really enjoyed our stay. Our stays at all Best Western's are always wonderful.

"Short vacay"
jnoble319, 14 Août 2022

We had a great visit. People were friendly and rooms and hotel clean. We had absolutely no issues. Would recommend. We stayed here for two nights and was even able to wash some clothes since the hotel has a washer and dryer for customers to use.

"The hotel staff was superb and the hotel was clean"
christinerO9815SX, 10 Août 2022

I WILL NOT be staying there again as they advertise a view of Pikes Peak and gave us a room overlooking the trash barrels and air conditioner .... they also gave us a 3rd floor after explaining we were handicapped... so probably not "our" favorite place to stay.. WAY WAY WAY OVER PRICED for the room with the "view"!!!

Owner Response, 10 Août 2022

Hello Christine O Thank you for your feedback. I do appreciate the positive comments on the staff and cleanliness. I looked into your reservation and it was booked as a standard Double Queen , as we try to provide with complimentary upgrades, at times we just can not do so. During your stay all of our Mountain View Rooms were booked. We always encourage our guest to book exactly what they need, so it is guaranteed. This also goes for our ADA rooms. Again, I do apologize that we were not able to provide you with the upgrades you wanted and I do hope that you will give us another try.

"Room review"
grannyjan53, 10 Août 2022

Everything was great. Breakfast was good. Room was clean. Staff was very friendly. Close to everything we did. We would stay there again when we return. Always use Best Western when possible. Thanks to everyone

Owner Response, 10 Août 2022

Thank you for your feed back, we are very happy you and your family enjoyed your stay. With the upgrades to the rooms we are happy you enjoyed them. Breakfast is the most important part of the day here at Best Western Plus in Colorado Springs we want our guest to be fueled for the attractions/adventures here in Colorado. We look forward to your next visit.

"Rooms were great … healthy breakfast options were limited"
535triciap, 06 Août 2022

We loved everything about our stay outside of the breakfast options. Please consider reducing the amount of heavily processed options and add more options for those with dietary needs/preferences (gluten free, dairy-free, vegan). The continental breakfast wasn't an added value for our family, unfortunately.

"Very clean, good breakfast and great location."
terryl279, 05 Août 2022

We enjoyed everything about the stay. Staff were pleasant and professional. Everything was good. It was very close to Pike's Peak and Garden of the Gods. Also, close enough to I25 to get anywhere else.

"Good location, clean hotel, great breakfast"
kenkeane77, 04 Août 2022

This hotel is in a good location and is easy to access from I-25. The hotel appears to be recently renovated and the rooms were in good condition. The pool and hot tub were excellent. There were multiple options available at breakfast each morning and it was one of the best breakfasts we have had at a hotel.

Owner Response, 04 Août 2022

Thank you so much for your comments, I do agree our location is perfect for those looking to sight see and enjoy the local attractions going on in the area. We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We look forward to your next stay with us here at the Best Western Plus peak vista in Colorado springs.

"Nice, clean, good breakfast and good location"
Troy B, 03 Août 2022

The hotel is a nice facility and is conveniently located close to Garden of the Gods or Pikes Peak. The staff was really friendly, the hotel was kept very clean, and there appeared to be adequate parking as well. I certainly would stay here again!

Owner Response, 03 Août 2022

Thank you so much for your comments, I do agree our location is perfect for those looking to sight see and enjoy the local attractions going on in the area. We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We look forward to your next stay with us here at the Best Western Plus peak vista in Colorado springs.

"Good location, delicious breakfast"
alleneugenehong, 03 Août 2022

Rooms are clean, and no allergy. Staffs were super friendly, and helped us with everything we need. Even breakfast server was kind and professional. Free waters are available at the gate. Good choice if you are visiting garden of Gods

Owner Response, 03 Août 2022

Thank you for your feed back, we are very happy you and your family enjoyed your stay. With the upgrades to the rooms we are happy you enjoyed them. Breakfast is the most important part of the day here at Best Western Plus in Colorado Springs we want our guest to be fueled for the attractions/adventures here in Colorado. We look forward to your next visit.

"Good location for exploring Colorado Springs"
LovetheOutdoors14, 03 Août 2022

We stayed 6 nights. All of the staff were friendly & helpful. A woman at the front desk named Jay was always friendly, cheerful, & helpful. We observed her always going out of her way to help customers with whatever they needed. The breakfast staff were always filling up anything getting low & anyone we encountered was courteous. The breakfast is huge & has a big variety of pancakes, bacon, sausage, green chili, toast, scrambled eggs, omelets, cereal, pastries, yogurt, fruit cups, juice, coffee.... The room was clean & neat. The bed was made up military style, professionally, with five pillows. There was a good size refrigerator & microwave. The only issues we had was the king size mattress was horrible. It needs to be replaced. It was worn out, lumpy, squeaked & creaked every time we moved, we would fall into the middle of the bed because of the worn out deep indentation in the middle of the bed, & felt like you were going downhill at the headboard. The bathroom was clean, but black chips on the floor of the shower & the shower door didn't close a good inch at the end closest to the shower head. The floor would be soaking wet after a shower. The hotel is in a great location for day trips around Colorado Springs. Plenty of free parking, but spots are tight for trucks.

Owner Response, 03 Août 2022

Thank you so much for your comments, I do agree our location is perfect for those looking to sight see and enjoy the local attractions going on in the area. We pride ourselves on being attentive to our guest and making sure your comfortable during your stay. We look forward to your next stay with us here at the Best Western Plus peak vista in Colorado springs.

"Great staff, location, service and rooms"
Denise S, 29 Juillet 2022

The hotel is beautiful inside and out. The front desk staff was super helpful, friendly and accommodating when we checked in. The rooms were very clean and spacious. Staff were all friendly. The breakfast each morning was wonderful with great choices. Would absolutely stay here again!

"Great shower heads"
O5709KCdebbieb, 27 Juillet 2022

Nice rooms, comfortable beds and nice hot breakfast. Family friendly too. Showers with the large shower heads provides a nice shower. Breakfast has eggs, bacon, pancakes, yogurts with toppings and more.

"1 night stay"
384melissa, 25 Juillet 2022

The room was nicely updated. We stayed only one night. Our room felt very clean. They had warm scrambled eggs, sausage, and biscuits for breakfast. Area felt safe. Right off interstate 25 and close to Garden of the Gods.

"Extremely kind staff!"
zabastianomedina, 25 Juillet 2022

We had a last minute reservation and the young lady at the front desk was extremely fast at getting us checked in! The room was clean and the location of the hotel made us feel safe. Great experience overall!

"Very nice!"
TravelTwin777, 22 Juillet 2022

Booked at the last minute after my first hotel turned out to be different than advertised. The hotel was clean, modern and comfortable. Staff at front desk were extremely helpful with recommendations after a tiring and somewhat stressful day. There is only one elevator in this large hotel and it was slow. I also thought the room was expensive for what it was, though it seemed typical for the area and quality level. Would recommend if your budget can accommodate it.

"It was good"
shawnh379, 18 Juillet 2022

Nothing fancy, but very clean and friendly staff. The breakfast is AMAZING and well worth the stay. The location was great. Places to eat very close by. Garden of the Gods was also super close. I would definitely stay again.

Owner Response, 18 Juillet 2022

Thank you so much for your feed back. We look forward to your next stay.

"Little extras appreciated"
mscholl88, 18 Juillet 2022

Polite staff that went above and beyond with service. Clean pool and eating area. Staff helped get us a toothbrush for son when left behind. Fruit-flavored water was appreciated and found kids stayed more hydrated. Comfortable beds.

Owner Response, 18 Juillet 2022

Thank you for your feed back and we look forward to your next stay.

"Beautiful mountain view, nice location"
HawkMom1, 17 Juillet 2022

Hotel is newer and in good location. Many restaurants within minutes. Pool and hot tub spa. Pool was cold so be prepared! Nice outdoor area behind pool to lay in sun behind a privacy wall. Breakfast was good- scrambled eggs, bacon or sausage, pancakes, fruit, yogurt, danish, juice. Breakfast staff kept things stocked and did a nice job cleaning area. Easy to find location. Beds were comfortable. Shower heads were big square ones, great pressure and plenty of hot water. Hotel was clean and nice with comfortable chairs in lobby to sit and talk, however housekeeping was having a hard time getting to rooms for those staying over in good time as we stayed multiple days. Ended up getting towels exchanged vs getting room cleaned. Double queen rooms have smaller open space but adequate, king rooms have nice open space. Nice window seat over AC/heat unit in double queen room - we used it for suitcase.

Owner Response, 17 Juillet 2022

Thank you for your feed back, we look forward to your next stay.

"Standard hotel for visit the area"
rafaeld439, 17 Juillet 2022

Good for the price. No food service except breakfast which is inconvenient. Clean and spacious rooms. A gas station close to the hotel, with a shop to by food and drinks. The reception does not give information about the area. They have no useful map of the area (they have a black and white photocopy which is not useful). The treatment was ok, not very friendly. Only one elevator for all the hotel.

Owner Response, 17 Juillet 2022

Thank you for your feed back I do apologize that our front desk was not more informative to the area we do try our best to assist the guest in activities that guest might enjoy. Our kitchen is set up for breakfast only which is included in your stay. Unfortunately the building was built with one elevator. We do hope that this does not stop you from visiting us again, and thank you again for staying with us here at the Best Western Plus Peak vista.

"Troy Swint"
TroySwint, 14 Juillet 2022

Very Nice hotel and a very good breakfast. Above all that was the employees. All I had interaction with were very nice and helpful. It's nice to meet employees who seem eager to help you, instead of only doing the job for the money. Will stay again.

Owner Response, 14 Juillet 2022

Thank you for your feed back and we look forward to your future stays.

"Summer vacation"
Tanja R, 12 Juillet 2022

Loved our stay as usual. Great service friendly staff! The rooms are clean and neat. Plenty towels and soap and stuff. We have stayed here three times already and loved it every time. We will be back for sure next year!

Owner Response, 12 Juillet 2022

We appreciate your feed back and look forward to your next visit

"Very clean. Nice pool and helpful staff"
Caitlinfino, 11 Juillet 2022

We had a really nice stay here. Staff was super helpful. Nice complimentary water in the lobby, yummy extensive complimentary breakfast. Pool was super nice. The whole place felt very clean and was well taken care of

Owner Response, 11 Juillet 2022

Thank you we appreciate your comments and look forward to your next visit.

"Best Western Plus Peak Vista Inn & Suites"
MeryC894, 06 Juillet 2022

We have stayed at many BW's over the years. Some were good, some okay and some were really bad. I was pleasantly surprised with this BW!!!! It had a breakfast area that was pretty nice. The front staff was really good too! We got a mountainview room and we were very glad we did! The location was good too. The facility was newer and better kept than any other BW I've been to. Quite a few restaurants nearby. Now, for any negatives: the cleaning staff could do better. They don't leave enough tp, didn't leave shampoo etc twice, didn't leave more cups by the coffee machine either. You wil need to ask for additional towels as 2 for 2 people really didn't cut it for us. The sink wouldn't drain - but they sent someone to fix it the following morning. They had showers, not tubs which is a plus! But the toilet is situated awkwardly (too close to the sink cabinet - I hit my elbow/arm a few times) and the tp is on a wall across from the toilet. Overall, the best BW we've stayed at.

Owner Response, 06 Juillet 2022

Thank you for your feed back and we look forward to your next stay.

"Peak Vista Perfect"
WeAintDoneYet, 05 Juillet 2022

Everything about this place is top notch. The employees were friendly and helpful, the room was spotless, the pool/hot tub were great - and the view of Pike's Peak is gorgeous. Breakfast was fantastic! Just stay here!

Owner Response, 05 Juillet 2022

Thank you so much we look forward to your next visit.

"Great Stay at Best Western, Colorado Springs"
rdyoungsc, 03 Juillet 2022

Great experience, starting with check-in. I had misplaced my photo ID and the person checking me in took the steps she needed to verify my identification without a complaint. Then when we had a plumbing issue, the staff decided we should change rooms, and this took place without a hitch. It was only after I checked out that i realized they had given me a discount because we had to relocate. My sister and I were in town to attend the funeral of our brother. The facility was handy to I-25 and also close to our brother's house. The staff called me by name and went out of their way to ensure we had a great experience!

Owner Response, 03 Juillet 2022

Thank you for choosing Best western Plus here in Colorado springs we are happy to hear that you enjoyed your stay. We look forward to your future visit.

"Great location, great staff, updated hotel!"
anitab1723SE, 02 Juillet 2022

The hotel is in a great area right off the highway and very close to shops, restaurants, Garden of the Gods, and the entrance to Pikes Peak. The staff was very friendly and helpful - there was an error on our end with our reservation and they went out of their way to fix it. The buffet breakfast has plenty to choose from. The shower has great water pressure. Most importantly, the beds are super comfortable and rooms are nicely appointed.

Owner Response, 02 Juillet 2022

Thank you for choosing Best western Plus here in Colorado springs we are happy to hear that you enjoyed your stay. We look forward to your future visit.

"Softball"
shannad03, 29 Juin 2022

Everything was very nice and comfortable the front lady at night was very nice and helpful all the staff was nice and respectful. Would definitely stay again if i was to travel to Colorado again thank you

Owner Response, 29 Juin 2022

Thank you for your kind review. We are just thrilled that you enjoyed your recent stay with us. We hope to welcome you back in the near future.

"Pike's Peak Tour"
H4733JVjohnnyh, 29 Juin 2022

We stayed during a visit to Pike's Peak and Manitou Springs. Nice, new place with a very good location. The area around is populated by a number of dining options that are easy to get to. Can't tell you the views, it rained and was overcast the short time we were there.

"Rooms designed for the Guests"
TexTravler3, 28 Juin 2022

This hotel has a room feature not previously encountered. Frequently, rooms only provide a single luggage rack forcing alternative place for any additional bag. This hotel room had a window box/shelf constructed over the A/C that was sufficient for two suitcases. All over services were great but, the window box/shelf set this property way ahead of the competition!

Owner Response, 28 Juin 2022

Hello TexTravler, Thank you for your kind feedback. We are excited that you enjoyed your recent stay with us and that you made use our window seats. We incorporated them for that exact reson. Again, thank you for your kind review. Regards,

"Nice location"
IloveWDW2, 28 Juin 2022

We were in town for a funeral so we needed a place to stay for a couple of nights and after reading the TripAdvisor reviews I selected this location. The staff I interacted with were very kind and considerate. Check in was a breeze. Getting to the room was somewhat of a challenge. They have one and only one, VERY SLOW elevator. Once you get a luggage cart in the elevator there isn't room for anyone or anything else. The day we checked out we had to wait around 20 minutes to get a space on the elevator. Beds were okay, I have slept on better. Pillows were not that great (I'm beginning to think that I am getting pickier and pickier as I age). AC worked great. Shower pressure was so-so, again I have seen/used better. We did go down to breakfast the first morning and I had biscuits and gravy and my husband had scrambled eggs, English muffin and sausage. They were constantly running out of items and the poor kid that was restocking the items was really trying to keep up. I wasn't that impressed with the breakfast so the next morning we went to Cracker Barrel which was just down the road. Wi-Fi worked great. I didn't think that the shower pressure was that great. We did hear of a homeless person wandering about in the halls which. Security was called but I wonder how often this does happen. Plenty of places to eat nearby.

Owner Response, 28 Juin 2022

Hello lloveWDW2, Thank you for taking the time to leave us some constructive feedback. First off, want to express our sincere condolences for the loss of a loved one. Words can just not describe, the lost you may be going through. Thank you for pointing out our amazing team, I will make sure your comments will be relayed to them. I do apologize that our breakfast was not to your liking, as we always try to improve our offerings. Again, we do apologize for not meeting your expectations, Regards,

"Beautiful, very comfortable and clean!"
Dmmh304, 26 Juin 2022

Love this hotel, very comfortable beds, the best shower I have ever used, friendly staff, and very clean! I have stayed here twice, and will come back if In The area.there are good restaurants near by, and love it's close proximity to Rocky Mountain Park.

Owner Response, 26 Juin 2022

Dear Dmmh304 , thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Great experience."
dplrar, 24 Juin 2022

Overall,fantastic property. Great view of Pikes Peak out the front door. Many rooms with a view, also. Very well maintained. Breakfast each morning was great, too. Close to Garden of the God's and Manituo Springs, not far from Royal Gorge.

Owner Response, 24 Juin 2022

Hello, Thank you for your kind feedback. We are thrilled to see that you enjoyed your recent stay and that you were able to visit our local attractions. We do hope to welcome you back in the near future.

"Nice place to stay"
travelgirlar25, 24 Juin 2022

The hotel was comfortable and quiet, and all of the staff were friendly. The breakfast had good options. It was also a good location for visiting the Pikes Peak area. There were several restaurants within walking distance, and many more just a short drive away. We would stay here again.

Owner Response, 24 Juin 2022

Thank you for your awesome feedback. We are delighted that we were able to provide you with an execptional service. Please come and visit with us again,

"Great stay - well run - warm bkfst"
H7119NTts, 25 Mai 2022

Everything fine. Four person size hit tub but open and few use it. Medium size pool ok. Warm breakfast nice, cheese omelettes once the instant eggs ran out, hash browns and sausage. Many other cold foods Great room and bed.

"Love this place"
Joyce B, 25 Mai 2022

Employees are great, no problem. Room clean and spacious. Good hot breakfast, lots of options. Normally eat at our favorite restaurant, but the food was good enough to stay in both mornings.Parking spaces narrow for pick-ups.

"Traveling home."
jerrymS8874GE, 24 Mai 2022

Spent one night while traveling home from holiday trip. Was very nice room and clean. Breakfast was was good and had nice variety. Staff was friendly and helpful. We've stayed in 3 BW hotels in other parts of the state and this one was the best. Would definitely stay here again.

Owner Response, 24 Mai 2022

Hello JerrymS8874GE, Thank you for your fantastic review. We are thrilled we could provide you with the exceptional service we are known for. Please visit us again, when in our beautiful town. Best wishes,

"New Family Member Trip with Snow"
ericjI6156XE, 23 Mai 2022

This is such a great place for us to stay if for no other reason than it's central location. It's just down the hill from my sister's home and a reasonable drive to the places I like to visit, hike, or just sit and take in the Beautiful, make that Gorgeous scenery. We have stayed here numerous times and never been disappointed. The staff are awesome, The front desk is always willing to help with whatever you need. Shey at night and Jae in the morning are both amazing. Breakfast is always hot and plentiful, with numerous choices. Best part of this trip was we were there when our Great Niece Juliet was born. Also, this is one very clean motel.. BTW, the night before we were leaving, May 20th, "The Springs" received about 10" of snow..

Owner Response, 23 Mai 2022

Eric; Wow! What a fabulous review. We strive to go above and beyond for our guests and our team, especially Jae and Shey, will be ecstatic to be recognized for their spectacular service. Thank you so much for spotlighting our comfortable accommodations and tasty breakfast. We can't wait to welcome you and your family back for another wonderful stay! Best Wishes

"Stayed while there to move my kid back home"
E7752WPjenniferr, 22 Mai 2022

It's the 2nd time I stayed there and both times were great. Friendly staff, clean rooms, clean pool and hot tub area. I would stay again if I make way back down to that area to visit family and friends

Owner Response, 22 Mai 2022

jenniferr; It was our pleasure to host you at Best Western Plus Peak Vista Inn & Suites! Our goal is to provide extremely clean and comfortable accommodations, and we're pleased to hear that we've done a good job. We thank you for the kind review and we're looking forward to welcoming you back soon! Best Wishes

"The staff was fantastic!"
Jennifer J, 19 Mai 2022

We were in town for a graduation and I was working from the room part of the week. We skipped housekeeping services and just picked up things we needed (toilet paper) from the front desk when we needed it. Everyone was incredibly nice. Breakfast was good and the gentleman running the show was great.

"Ms."
H3498QJyolandap, 17 Mai 2022

For my 71st birthday I traveled from Arizona, New Mexico,Texas, Missouri, Illinois,South Dakota Wyoming, back through New Mexico, Arizona For most of the trip I stayed at a Best Western Every time I stayed I was pleased with the staff was courteous and helpful. If I travel again my first choice will be Best Western Hotel.

"Short short stay but nice staff"
Slimdog27, 13 Mai 2022

We had a wildfire on 5/12/22 here in Colorado Springs and we had a mandatory evacuation for the fire was nearing ours and many other homes in the area. We gathered our 4 children, 3 dogs and important items, headed to the northern part of Colorado Springs. We stopped briefly at my sister's and her husband's house briefly where we gathered ourselves. She looked up hotels that are pet friendly and found this Best Western Plus. We confirmed our reservations and headed up that way. We got to the hotel and the front desk staff was very friendly. We let them know that we may only be staying a short while there while waiting for the mandatory evacuation to be lifted. As we got the kids and pets inside we saw that others that had evacuated also were coming in with reservations. The rooms were very clean and there were a couple of restaurants plus a convenience store right down the way where I ordered take out for us all for we hadn't eaten for some time. By the time we finished eating in the room, the evacuation had been lifted. We decided to head home. We actually only stayed a couple of hours but the hotel, the atmosphere and staff were great. If I have friends come into town with pets ( and even without) I will recommend this hotel.

Owner Response, 13 Mai 2022

We're glad you chose our hotel to be your safe haven. Thank you for taking the time to leave a review. Our staff strives to make sure our guests are comfortable during their time here. Please keep us in mind if you ever need a home away from home or for future guests! Best Wishes

"Nice BW"
F9257MHphilipd, 08 Mai 2022

Enjoyed staying at this location. The room layout was a bit strange/cramped in that the desk blocked entrance to the room when in use. I would suggest that a room with a King rather than two Queens might be better.

Owner Response, 08 Mai 2022

F9257MHphilipd; Thank you so much for the review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Vacation"
Ross R, 07 Mai 2022

Everything was fine no complaints . Good et location to visit attractions. Staff was helpful, who ran the breakfast was especially nice but don't remember his name. You get good value for the money spent.

Owner Response, 07 Mai 2022

Ross R Thank you for taking the time to leave us a review. Our staff will hear how great they're doing, we appreciate you letting us know that we made your stay comfortable and hope to see you the next time you come through. Best Wishes!

"Perfect night stay"
Nicholslauren18, 04 Mai 2022

Wonderful stay in the perfect location. There is nothing negative I can say. Very clean, perfect location, normal hotel hot breakfast. Very nice staff. It was one of the best Best Westerns I've ever stayed at.

"View of Snow-Capped Peaks"
picasso627, 29 Avril 2022

This is a great location with a beautiful view of Pikes Peak..........close to Garden of the Gods, Briargate Shopping Centet, and plenty of restaurants nearby. They also accept pets, yet this is a relatively quiet hotel.

Owner Response, 29 Avril 2022

picasso627, We enjoyed hosting you at Best Western Plus Peak Vista Inn & Suites! Thank you for your kind compliments on our friendly service and convenient location. Should your travels bring you back to beautiful Colorado Springs, we would love to see you again!

"3 day trip"
lindamJ8921XL, 29 Avril 2022

Everything went great! Front desk and breakfast staff, working hard and friendly smiles. Pool and jacuzzi were clean and lots of towels. Our room was a king suite, had Everything we needed and beautiful views. Bed, bedding and pillows were comfortable, All white, soft and clean. Room was fresh and cleaned well. The overall hotel was family, dog, couple and business travelor friendly. I will stay here again and recommend. Location is perfect, close to Garden of the Gods, Manitou Springs and 3 good restaurants and a Circle K within the parking area. Nothing negative, we had a good trip and this Best Western was at the top of the list for us.

Owner Response, 29 Avril 2022

lindamJ8921XL, Thank you so much for leaving us some feedback. We are thrilled to see that we were able to met your expectations during your recent stay. Your comments will be shared with the entire team and we do hope to welcome you back, if your travels bring you back toour beautiful town. Best Wishes

"Weekend Stay"
G7543FNheidie, 26 Avril 2022

The minute you enter the hotel you are greeted by the most friendliest staff around. The staff was always there to help you. My family enjoyed the clean rooms, as well as the breakfast every morning. The breakfast staff was always there to make sure the food was always fully stocked and there to fill your coffee when you were out. Best hotel around!! Thanks for a great stay!!

Owner Response, 26 Avril 2022

G7543FNheidie, Thank you for choosing Best Western Plus Peak Vista Inn & Suites to host your stay. It is fantastic to see that you liked our clean, comfy accommodations and friendly guest services. We are also pleased to hear that you liked our delicious breakfast options and we look forward to welcoming you back in the future. Best Wishes

"Nice, affordable hotel."
35jlt99, 25 Avril 2022

This is the second time I've stayed at this property. While it is somewhat dated, it's a great place. Very comfortable beds and the best showerheads in the business! The mountain view rooms are going to cost a bit more but worth the extra money. Enjoy!

Owner Response, 25 Avril 2022

35jlt99, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

""Always a Great Place to Stay!""
Breeandjake, 21 Avril 2022

Been staying here for the last 5 years and has never disappointed us! Very clean and friendly staff. Mountain views are awesome too. The pool and hot tub are an added bonus. You are next to the highway but here no noise.

Owner Response, 21 Avril 2022

BreeandJake, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best WIshes

"The staff were accommodating, kind, and helpful."
518kamia, 18 Avril 2022

We booked our room last minute and we had great rooms. They were clean and quiet. The breakfast had many options to choose from that to accommodate our family. The hotel was also close to many attractions we had planned.

Owner Response, 18 Avril 2022

518kamia, Thank you for the fantastic review. We are thrilled to see that you enjoyed your recent stay with us. Please keep us in mind if your travels brings you back to the area! Best Wishes

"A great place to grieve since I came for a funeral"
96bethanyw, 17 Avril 2022

I came from out of town (AL) for a family funeral. Clean, comfy beds. Great kureg in room, microwave and fridge. Shower perfect. Danielle was amazing. She should be manager. She went above and beyond!

Owner Response, 17 Avril 2022

Hello 96bethanyw, We are happy to see that our team was eager to please when you needed help, I will make sure that Danielle receives the praise she deserves! Thank you for taking the time to leave such a kind review. Best Wishes

"Little slice of mountain heavan"
roarE144, 13 Avril 2022

This place was super clean! The staff was super friendly and we had a fantastic view of pikes peak. I can't say one negative thing about this hotel. And a big plus was the shower pressure! It's so good that it could clean a car! We will be visiting again.

Owner Response, 13 Avril 2022

RoarE144, Thank you so much for the great review of our property. We do our best at making sure guests are comfortable during their stay. We look forward to welcoming you back again sometime soon. Best Wishes

"Good location, clean, good breakfast"
moonriseny, 12 Avril 2022

Very good location, next to the 25, but no noise from the highway inside the room. Room is small but clean, breakfast is good. The is a good restaurant "old Chicago" within walking distance. Overall, very good value.

Owner Response, 12 Avril 2022

Moonriseny, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Nice place!"
Sue L, 12 Avril 2022

Stayed here just one night passing thru. Had a lovely room with a view of Pikes Peak. Staff was friendly. Jae checked us in and was fabulous. She really made us feel welcome. Breakfast was the usual fare, but they had a pot of green chili that was really nice. They also had individually wrapped muffins and tasty breads. A big thumbs up!

Owner Response, 12 Avril 2022

Thank you for your kind review. Thank you for your kind review. We are happy to see that you enjoyed your recent stay with us, especially our breakfast! I will pass on your compliment to Jay and we do hope to welcome you back in the near future. Best Wishes

"Colorado Springs stay"
roger p, 11 Avril 2022

I LOVED this hotel and the staff! The hotel is clean, beautiful and very comfortable. The mattresses and pillows were super comfortable, the elevator was fast and the room and bathroom were very clean and pretty. There was a lot of space in the 2 -Queen room we stayed in with a large window seat. As one with pet allergies (although I love animals), it is nice to find hotels that keep some portions pet free. It is conveniently near the highway but far enough away that I didn't hear any traffic noise. The staff is amazing and prompt. I will always stay here when I am in CO Springs, CO!

Owner Response, 11 Avril 2022

Roger P, Thank you so much for the great review of our property. We do our best at making sure guests are comfortable during their stay. We look forward to welcoming you back again sometime soon. Best Wishes

"Nice"
azloon, 10 Avril 2022

Danielle at front dest was very helpful and knowledgeable. Would stay again. Breakfast was better than most. Ate at Pine Creek restaurant that was close by and had excellent food. Room was very clean. No local channels on TV though. Lot of chain restaurants close by.

Owner Response, 10 Avril 2022

Thank you so much for the great review of our property. We do our best at making sure guests are comfortable during their stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Very clean and comfortable rooms."
BeckyW1255, 06 Avril 2022

The hotel is easy to get to and you wont be disappointed. The rooms are nice and comfortable. The hotel is clean and very nice. The breakfast has many options to fit any needs. Stadff is friendly and make your stay even more comfortable.

Owner Response, 06 Avril 2022

Dear Becky W125 , Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Exceeded our expectations!"
25pattir, 05 Avril 2022

It started with the nicest person ever on the phone when I called to confirm our pet friendly room after booking online. I'm ashamed that I forgot her name. We enjoyed our stay here so much it is very updated, clean and nice looking place. They welcomed our pets with treats and pick up bags it was such a nice feeling to have our dogs be so welcomed. There was nice grassy areas for walking them. There is also an Outback and an Old Chicago practically in their parking lot. In addition there is a gas station right there to fill up before you get back on the freeway. This was my first Best Western Premier stay and I'm so happy we have two more to go for our cross country trip to move us and our dogs east.

Owner Response, 05 Avril 2022

Thank you for your kind review of the Best Western Plus Peak Vista Inn and Suites! We appreciate you taking the time to let us know you had a good stay and are looking forward to welcoming you again in the near future. Best Wishes,

"Very cute and friendly staff"
Brittanymount96, 04 Avril 2022

Felt very welcomed and even got to check in early since we got into town early. Comfy bed and pillows, AMAZING mountain view, cable, and good hot water and pressure for shower. Absolutely will be back.

Owner Response, 04 Avril 2022

Thank you so much for the great review of our property. We do our best at making sure guests are comfortable during their stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Colorado Springs Best Western"
elainiew, 03 Avril 2022

Our stay was really nice- the things that were excellent are: the check-in with the kindest, most accommodating young lady- she gave us an excellent corner room on top floor with an amazing view; the best free hot breakfast with fresh, homemade food; the location was walking distance to restaurants; the friendly housekeeping staff. Plus, thank you for providing a KEURIG coffeemaker with coffee, a microwave & good size refrigerator. The downside of our stay was the mattress needs to be replaced; the tv has no movie channels and few watching options; the bathroom sink lights were very dim, and the shower tile needs a good mildew cleaning. Overall, we weren't in the suite for very long but did enjoy our stay.

Owner Response, 03 Avril 2022

Hello, Thank you for your kind review. We are pleased to see that you enjoyed your stay with us overall. I do apologize for the issue with the mattress and room you had. Thank you for bringing it to our attention, so we can address these issues right away. Again, thank you for your kind review. best regards,

"Excellent staff"
Puppyrun, 30 Mars 2022

The room was clean and roomy. The staff was excellent ! I have a broken shoulder and someone was always happy to put my hair up for me. Courtney at the front desk was very helpful with places to go and things to do. Would definitely stay there again!

Owner Response, 30 Mars 2022

Hello Puppyrun, Thank you for taking the time to leave us a review. We are happy to see hat our team was eager to please, when you needed help. I will make sue that Courtney will receive the praise she deserves. again, thank you for your kind review, Best wishes

"Friendly, clean and great pet policy"
jennifercX5501EP, 28 Mars 2022

Staff was super helpful at the front desk. The room (pet friendly) was very clean and not second rate like it often is. LOVED the pet policy of the deposit. Other places charge PER PET PER NIGHT and this was a refundable deposit with a very reasonable fee. Super appreciative of that. Breakfast was delicious and well stocked throughout the morning, it wasnt a one and done deal. Green chili was delicious. Kitchen Staff was very attentive. Would absolutely stay there again.

Owner Response, 28 Mars 2022

Hello jennifercX5501EP Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best wishes

"Good stay"
Randy A, 27 Mars 2022

Stayed here on an extended weekend. Overall clean room, bathroom a tad small for two people but it worked. Mini fridge and microwave. Breakfast was ok but did the trick, ended up eating breakfast on the third day. The gym was a disappointment. Small and the treadmill not working, elliptical was worn out with duct tape on the handles. The location was on the outskirts of down town, closer to the academy, easy freeway access. About a mile away was numerous restaurants. Overall a decent place to stay.

Owner Response, 27 Mars 2022

Hello Randy, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best wishes

"Would Stay Again"
gmasdollbaby, 25 Mars 2022

This hotel saved my life during my recent apartment hunting trip to Colorado Springs. There was such easy access to all of the things I needed to see, with it's convenient location, and the bed was amazing to come back to, after exhausting, stressful trips out to find my new home. The staff was always available to discuss special requests, and provided thoughtful alternatives, if said requests were outside the realm of possibilities. The only flaws in my stay were having to wait to check in, because my room was not yet ready (they'd been fully booked the night before), and having only a chair, instead of a sofa, in the sitting area of my room. Even the latter was only an issue of expectation, as I was traveling alone, and didn't actually end up needing a whole sofa. Otherwise, for the price, this stay was excellent!

Owner Response, 25 Mars 2022

Hello , We are pleased to see that we were able to make your stay a comfortable one. Our Team is always eager to take care of our guests needs. i do apologize that your check in got slightly delayed. We make every effort to have all rooms ready by check in time but occasionally we are just not able to. Again, thank you for your kind review and welcome to our beautiful city. Sincerely,

"Great place to stay."
kamiayres, 24 Mars 2022

The hotel is clean and in a safe neighborhood. The staff were friendly and accommodating. The breakfast offered many options to choose from. The hotel is located close to Pikes Peak and Garden of the Gods.

Owner Response, 24 Mars 2022

Hello, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best wishes,

"Great services friendly staff clean room"
kathyzamora87, 20 Mars 2022

Would highly recommend our stay was just as we expected the room was clean the staff was very friendly easy access to a lot of things the breakfast bar was great with plenty to choose from overall great

Owner Response, 20 Mars 2022

Hello kathyzamora87, Thank you for your kind review. We are happy to see that you enjoyed your recent stay with us, especially our breakfast offerings. We do hope to welcome you back real soon. Best wishes,

"Pictures are deceiving!"
jessicahunnicutt2013, 19 Mars 2022

Pictures are deceiving! The rooms are tiny and the beds are small. The room has an Oder. It was equivalent to a motel 6. Highly disappointed. Everyone was in the lobby complaining. The staff admitted it was not the same room as pictured Online.

Owner Response, 19 Mars 2022

dear jessicahunnicutt2013, Thank you for taking the time to leave us a review. We are deeply sorry that we were not able to met your expectations. Your booking was made through a 3rd party, and a standard room with 2 Queen size beds was booked. We do understand that the room was not what you envisioned, but the room pictures are very accurate. Our Hotel does provide different room types and sizes, but we were sold out of the larger rooms. It is my understanding that the team tried to work with you to find an appropriate solution but we were just not able to do so . I am not aware of other guest standing in the lobby to complain, as we were busy checking other guests in. Again, I do apologize that we could not met your expectations, regarding the room size, even though clearly stated on any 3rd party websites. Sincerely, Nicki

"friendly and clean"
dianemustang, 09 Mars 2022

It seemed older but was very clean and the employees were very nice and accommodating. We had to leave early because of snow, so didn't eat breakfast. The place was quiet and the bedding was very comfortable

Owner Response, 09 Mars 2022

Hello dianemustang, thank you for your kind review. We are elated to see that you enjoyed our bedding and the quietness our Hotel provided. We do hope to welcome you back, so that you can enjoy our fantastic breakfast, Best wishes,

"Will be back!"
rebeccaeR1578TM, 09 Mars 2022

We stayed overnight on our way home and we we tired and stress out due to weather and driving. We came in to Best Western and this hotel was so nice. It was clean and felt safe and convenient. The room was affordable and roomy. Bed was comfy and a comfortable sitting area in the room. Highly recommended and we will visit again!

Owner Response, 09 Mars 2022

rebeccaeR1578TN, We are so happy to learn that you enjoyed your recent stay with us. I will make sure to share your positive feedback with the entire team. Best wished,

"Vacation trip"
Heimie12, 03 Mars 2022

Rooms were very clean. All staff were very polite, accommodating and helpful! Breakfast was great, lots of variety and plenty stocked. Great location, close to anything we wanted to do! Would Definitely stay here again!!

Owner Response, 03 Mars 2022

Hello Heimie12, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Overnight stay"
Asdndwd1008, 28 Février 2022

The customer service was amazing and very professional. Very clean hotel room. The bed was comfortable. The location is close to everything. My wife and I will use this hotel for future vacations and stays.

Owner Response, 28 Février 2022

Dear Asdndwd1008, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best wishes

"Best hotel I have stayed"
Tinarouise61, 26 Février 2022

I know it's a gamble booking a hotel, but this turned out to be the jackpot. Friendly, courteous staff even when there was a power outage they were there to make sure everyone had what they needed. Great

Owner Response, 26 Février 2022

Dear Guest, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon.

"Great staff. Decent rooms."
BobThom1987, 09 Février 2022

Great staff. They helped me out with a booking issue. Nice clean pool and rooms. Internet worked great. Walking distance to multiple restaurants and stores. The area seemed safe. There is a trailhead not far away. Shower was excellent. Cons- Breakfast is mediocre (no fresh fruit, limited options). I did enjoy the green chili stew. The hotel is probably in need a remodel, but I take clean and friendly over brand-new any day. Workers are not masked. Rooms are a bit small.

Owner Response, 09 Février 2022

We greatly appreciate your comments, we are also happy that you enjoyed the amenities of the hotel. We do offer a variety of breakfast items and change our menu daily. I do apologize that you did not like our offerings, which also includes 2 different fresh fruit options. We will take your your comments under advisement when we redo our menu in the near future. Our Hotels Hotels offers different room sizes and we would have been happy to move you to a more adequate room. The state Colorado does not mandate an Indoor Mask policy but please be assured , we take every precaution to provide a safe and clean environment for our guest's. Again, we value your feedback and we are thrilled that we were able to provide you with an excellent experience, Best. We look forward to your future stays here at Best Western Plus Peak Vista Inn & Suites.

"Overnight with pets"
Liliwja, 08 Février 2022

We had a plumbing emergency and stayed overnight at this facility with our two pets. They were very on top of things, the room was clean, and the breakfast was good! Our dogs felt comfortable there it seemed. For sure would recommend if traveling with a pet.

Owner Response, 08 Février 2022

Hello Lilwja, Thank you for your kind review. We are thrilled to hear that we could provide you with an exceptional; Service and that your dogs felt comfortable. Looking forward to your next stay,

"Joseph"
josephgM8674YX, 06 Février 2022

My time there was great! The lady at the front desk name Danielle I'll never forget how nice and helpful she was. Wonderful woman! wonderful woman! I feel the place was in a great location and very convenient close to anywhere I needed to go.

Owner Response, 06 Février 2022

Hi Joseph, Thank you for your kind review. I will make sure to tell Danielle, how great she was. we do hope to welcome you back in the near future. Best

"First time at a Best Western, and it was exceptional!"
johndhanson77, 06 Février 2022

Excellent value for the price! Clean room, glass walk-in shower with powerful, relaxing showerhead; ironing board that opened silently!!; full breakfast with fruit, hot & cold beverages and cooked foods (gluten-free guest left full!); loved the scenic observation deck--perfect view of the Rocky Mountains; friendly, helpful staff

Owner Response, 06 Février 2022

Dear johndhanson77 , ,thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Good location, easy to access, friendly service, clean room."
marka118, 05 Février 2022

I would recommend it to anyone wanting a nice place to stay at reasonable rate. Easy to find, nearby shopping, direct route to St. Francis Hospital. North side of Colorado Springs but near entrance of I-25.

Owner Response, 05 Février 2022

Hello marka 118 , thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Good Hotel but needs some repairs"
marykaybb_13, 03 Février 2022

We picked this hotel because of the proximity to our family and the fact that it had an indoor pool and a good price. We've had good luck with BW Plus hotels in other cities so we gave it a shot. It is in a great location, right off the I-25 and near many restaurants, shopping, the AF Academy and all the great things that Colorado Springs has to offer - so that is definitely a positive. They had a good hot breakfast every morning, and the staff couldn't be more friendly. Because of staff shortages they didn't offer daily housekeeping unless you asked for it. I'm ok with that - we are OK reusing towels and setting trash out in the morning. The room itself was small and in need of repairs - they looked nice, Microwave, refrigerator, Keurig were very handy; but the drawers didn't work in the dresser (very cheap furniture) the bathroom didn't have a vent fan, so there is obvious moisture damage and the shower pan creaked when you showered like you would fall through to the floor below. We had great fun at the pool with our granddaughters however the paint on the ceiling was peeling badly and the floor of the hot-tub was really sandy, plus the towels they provided were really thin and very small - so not terrible but just need a few repairs and upgrades. All in all a good experience but just needs some TLC to improve. We truly appreciated the staff - and the bonus of the Mule Deer at the front door our first morning there.

Owner Response, 03 Février 2022

Dear marykaybb_13, Thank you for sharing your feedback about your recent stay. We are thrilled to see that you enjoyed our Breakfast offerings and were overall satisfied with your stay. Of course we will take your suggestions at heart and will make the necessary on the issues you have mentioned. All of our bathrooms are equipped with silent fans, but we will take a look at the room you occupied. Again, thank you for your feedback and we do hope to welcome you back.

"Accessible Hotel room and Spectacular Views outside the Hotel"
gowheelsforlegs, 01 Février 2022

We stayed at the Best Western Plus Peak Vista Inn & Suites, where the accessible room was on the first level and it was clean and wide enough for my chair. All levels at this hotel were accessible by elevator. There was a Porch on the second level from which you get a spectacular view of the majestic Pike's Peak Mountain. On a cold morning, we had our hot cup of coffee taking in the view and that moment left a lasting impression on me.

Owner Response, 01 Février 2022

Dear Gowheelsforlegs, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Good experience"
JoAlberta, 29 Janvier 2022

We choose to stay at Best Westerns because they are fairly consistent. Decent beds. Clean. And the on site breakfast. What has been interesting is how some hotels automatically give gold members an upgrade if available and some don't. The upgrades are so much appreciated! This hotel is fine, nothing stands out as exceptional but would definitely stay again

Owner Response, 29 Janvier 2022

Hello JoAlberta, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Nice area"
818Noplacelikehome, 24 Janvier 2022

The front desk receptionist was pleasant and check-in was quick and easy. I was disappointed in the size of our room. It was quite small for a deluxe with 2 queen beds. It didn't feel any bigger than most hotels' standard-size rooms. The room was clean but cramped for 3 adults and 1 teenager. The bathroom was small with limited countertop to unpack toiletries. However, everything was in working condition and it had a nice sized refrigerator. There was a hot breakfast with a good selection. The location was very nice with a good view of the mountains and there were several dining choices close by.

Owner Response, 24 Janvier 2022

Hello, Thank you for taking the time to leave us a review. We appreciate your feedback, as we take them to see how we can improve our services and amenities. I do apologize that the room was not sufficient in size. Again, thank you for staying with us and we do hope to welcome you back in the future.

"Short stay"
LizziK184, 18 Janvier 2022

Nice hotel. In good area for all local attractions. Comfortable bed. Nice sized room. Excellent shower! Water pressure was amazing. Room decor a little dated but on the whole very good. Great breakfast. Very easy check in and express checkout. Would definitely stay here again.

Owner Response, 18 Janvier 2022

Dear LizziK184, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Checks all the boxes."
UrbanOtter, 17 Janvier 2022

Great front desk staff, comfortable beds, soft sheets, plenty of water pressure in shower. Very clean facility, including the cute pool area. Plenty of options for breakfast. Kids loved the mechanized pancake maker. Stayed on the 4th floor, was very quiet (perfect for us, we were exhausted). Nothing we'd change about our experience at all.

Owner Response, 17 Janvier 2022

Hello UrbanOtter, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Pleasant stay"
thaimai2018, 16 Janvier 2022

Friendly staffs and pleasant stay: I always receive a warm welcome Check-in. A fully booked night, the clerk expressed her regret of inability to upgrade my room. I had a nice pleasant stay.the breakfast was nice. I love the tea selection!

Owner Response, 16 Janvier 2022

Hello thaimai2018, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Great location and value"
kalisha44, 09 Janvier 2022

Wonderful location and excellent price. Very convenient to get around Colorado Springs from here and nice facilities. Rooms were spacious and great shower! Friendly service as well, and good variety in the morning breakfast.

Owner Response, 09 Janvier 2022

kalisha44, Thank you for fantastic review. We are thrilled to see that you enjoyed your recent stay with us. Please keep us in mind if your travels brings you back to the area.

"CO"
X9889AVcindy, 08 Janvier 2022

Friendly staff, very quiet clean room. The location was great you are near good restaurants, and hiking. Great access to I25. The breakfast was very fresh and good variety. The pool look well looked clean and nice.

Owner Response, 08 Janvier 2022

Hi there, Thank you for your awesome review. We are happy to see that our Hotel was located perfectly for your needs. Hopefully we can welcome you back in the near future.

"Excellent staff, beautiful rooms and accommodations!"
KimSamBishop, 07 Janvier 2022

Hotel staff all incredibly helpful, expeditious and kind. Lovely rooms with comfy beds, mini fridge, microwave and window seats (to watch it snow)! Updated and calming interior that felt ultra clean. Recommend highly - even over our last stay at Marriott. I am fussy (and a little snobby, if I am honest) about my hotels. We were there due to a family health emergency and the staff made our frantic last minute reservation while on a 14 hour drive and hotel stay smooth, easy and completely stress free. We will stay at this property any time we are back in Colorado Springs.

Owner Response, 07 Janvier 2022

Hello , We are thrilled to see that you enjoyed your stay with us. Furthermore, we are also happy to hear that we could help to relief some Stress , during some difficult time. Our team is always eager to please and I am personally happy to see that we could do so. Again, thank you for your kind words and we do hope to welcome you back in the future.

"Good price, friendly staff, great breakfast!"
Pete G, 05 Janvier 2022

Staff was very accommodating, the room was clean and well appointed. Breakfast buffet was hot with great choices! There is a great walking/running trail about a quarter mile from the hotel, for those of you that like to get out!

Owner Response, 05 Janvier 2022

Hi Pete G, It was pleasure hosting you during your recent visit. We are also thrilled that you enjoyed our breakfast offerings. Thank you for your kind remarks and we do hope to welcome you back in the near future.

"A week away from reality"
sunshinep2022, 31 Décembre 2021

Beautiful Hotel; Staff was friendly and they served hot breakfast, rooms are quiet and clean. Didn't use the pool or hot tub but it was beautiful as well. Loved the views and close to a lot of activities! Definitely recommended!!

Owner Response, 31 Décembre 2021

Hello sunshine2022, We are thrilled to see that you enjoyed the views of the FrontRange and Pikes Peak. Furthermore, we are so excited that you did enjoy our Hotel and would recommend us. We do hope to welcome you back , should your travels bring you back into town.

"Very nice hotel, great breakfast"
shelleyhM3473GZ, 30 Décembre 2021

Upon arrival, lobby was impressive - clean and open, nicely decorated. Rooms seemed a little dated but were very clean, beds were comfortable. Hot breakfast provided a great selection of items. Seating was full, but there was overflow seating in the lobby area. Check in and out were fast and staff was courteous.

"Bed, Breakfast, Cleanliness"
C4191YYthomast, 27 Décembre 2021

Very clean facility. Breakfast is absolutely awesome. The beds however, run somewhat downhill toward the head. A little discomforting and hard to get out of, but then, I'm an old man and find it hard to sit up on a slight incline.

"Very nice property."
jujucsco, 24 Décembre 2021

The staff were so friendly. The property was clean. Breakfast was yummy and refilled promptly. The front desk was super efficient at check in & check out. The room was clean and everything was in working order. The beds and linens were very comfortable.

"Very nice hotel"
debi5310, 19 Décembre 2021

The hotel staff was very accommodating to get us a room with no notice after we lost power at home. The rooms were clean, the breakfast had many hot and cold options and we brought our cat on 2nd day.

Owner Response, 19 Décembre 2021

Hello Debi5310, Thank you for your fantastic review. we are glad to hear that we could take one of your worries away during the recent storm. I do hope that everything worked out for your family and yourself after you were finally able to return home. Again, thank you for your kind review,

"Highly recommend this Best Western"
Journey17817812686, 19 Décembre 2021

We had an upper floor room with view toward the mountains. The room was clean and beds were comfortable. There is no tub but it has a high end shower. The staff was very accommodating when we needed to extend an extra night. Location was convenient to most attractions in Colorado Springs.

Owner Response, 19 Décembre 2021

Hello, Tthank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Great and comfortable stay!"
brees1980, 12 Décembre 2021

A comfy and safe place as we were traveling through! Super quiet with welcoming staff! This place is super clean! Would recommend this place 10/10!! We would definitely stay here again if we are ever back this direction!!

Owner Response, 12 Décembre 2021

Hello brees1980, Thank you so much for leaving us some feedback. We are thrilled to see that we were able to met your expectations during your recent stay. Your comments will be shared with the entire team and we do hope to welcome you back, if your travels bring you back toour beautiful town.

"Great 2 night stay"
Traynjen, 01 Décembre 2021

Had a great 2 night stay.. Nice hotel, clean room and accomodating great staff! Had everything we needed for our stay. Pet friendly a plus and location is great. Definitely a Best Western Plus we would stay with again.

Owner Response, 01 Décembre 2021

Dear Trayjen,, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"4 star"
bradsP7193DI, 24 Novembre 2021

99 % clean, yummy breakfast, friendly and professional staff! Walking distance t o restaurants. Only thing I dont appreciate is they make me have 300 characters to give this review. This means they lose a star.

Owner Response, 24 Novembre 2021

Dear BradsP Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay However, I do apologize that TripAdvisor requires you to enter 300 Characters on a review. We are looking forward to welcoming you back again sometime soon. Best,

"Vacation"
R4401GProberts, 20 Novembre 2021

Hotel was nice, had to walk my dog in the dark the first night because of no security lighting in the parking lot. Room key didn't work after the first night of stay had to walk down to desk and get another key.

Owner Response, 20 Novembre 2021

Dear R4401GProberts , thank you so much for the review of our property. We appreciate you taking the time to let us know about your stay and appreciate both the positive and negative feedback. There is always room to improve and we will discuss your comments with our team to see how we can get better. We are looking forward to welcoming you back again sometime soon. Best,

"friendly and accommodating staff, clean rooms"
SheilaH1263, 10 Novembre 2021

We were pleased with the location of this Best Western. Our room was clean and the staff was very accommodating. We liked the size of the refrigerator! The breakfast was better than we expected. We will definitely stay here again.

Owner Response, 10 Novembre 2021

Dear SheilaH1263 , thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Mr Usher"
drakeu2021, 03 Novembre 2021

Good comfortable stay employees are friendly and helpful, the breakfast was breakfast, but the service was great. Enjoyed the deer wandering the grounds. It was an animal friendly hotel, yet the animals seemed non existent, except when walking in and out. I enjoyed our stay. Would stay again

Owner Response, 03 Novembre 2021

Hello Mr.Usher Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is wonderful to see you and your kids enjoyed your short staycation and our fun pool area. We are pleased to hear you all had a good night's sleep in our comfortable beds and we hope you will come back and see us again soon!

"Beautiful View of Pikes Peak"
picasso627, 27 Octobre 2021

I have stayed here before. The location is great, easy to get to Garden of the Gods, Manitou Springs and even very nice Briargate shopping area. It's an easy drive from Denver. Staff is very professional, helpful and pleasant. Quiet area at night.

Owner Response, 27 Octobre 2021

We enjoyed hosting you at Best Western Plus Peak Vista Inn & Suites! Thank you for your kind compliments on our friendly service and convenient location. Should your travels bring you back to beautiful Colorado Springs, we would love to see you again!

"Great hotel, excellent service!"
ElizabethB3006, 26 Octobre 2021

Hotel was very clean, comfy beds, hot breakfast was good, but the gal that runs the kitchen, Aquilla, was amazing! She goes above and beyond to make sure your needs are met, food is stocked and breakfast area was clean...plus she was just so sweet! Thank you Aquilla...you made our visit even better!

Owner Response, 26 Octobre 2021

Dear Richard, It was such a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites. We're delighted to hear you enjoyed our friendly service, clean accommodations, and convenient breakfast. Thanks so much for recommending our property to friends and family. Come back soon!

"Great place to stay in Northern Colorado Springs"
Chris V, 26 Octobre 2021

The room was fantastic! clean, fresh, comfortable. Danielle was amazing! It is close to most attractions. Easy access to the highway (I-25) and three restaurants in walking distance. There were a lot of choice for breakfast!

Owner Response, 26 Octobre 2021

Dear Chris We're always thrilled to hear when our guests have had such a wonderful stay at Best Western Plus Peak Vista Inn & Suites. It's especially great to know that you were so well taken care of by our team and that you appreciated our comfortable, quiet accommodations. Thank you so much for taking the time to share your kind words, and we hope to welcome you back soon!

"Not clean - sheets were dirty - manager wined."
Chris R, 25 Octobre 2021

We went to our room & found "spots" on the sheets & sheets appeared not to have been changed. The mgr, Melissa, was reluctant to change our room. She said she could not find another room in our price range that was not already taken! NOT MY PROBLEM! After much conversation she finally did give us a room on the 4th fl facing the parking lot at the end of a VERY long hallway. Since they did not have any carts, we had to lug our bags up 2 floors after driving 8 hrs & changing rooms we were not happy. When we got home was billed an extra $1 for "transfer". We have stayed in many hotels & understand the post pandemic but we have never been treated so poorly. But let me be clear, the desk clerk, Steven, could not have been nicer & appeared to be embarrassed. Would not recommend this BW.

Owner Response, 25 Octobre 2021

Hello Chris R, Thank you for your candid review. First, I would like to apologize for not meeting your expectations and we are not known for mishaps like this. We always strive to met our guests expectations and we clearly failed you during your stay. I have shared your comments with the entire team, and are using them to highlight were we could do better. We do not charge a $1 transfer fee, however we do run credit cards prearrival for that amount. which then will be transferred towards your bill as a credit. Again, I do apologize that we did not provide you with first class service and I do hope you will give us another try.

"Overjoyed!"
Scenic702619, 25 Octobre 2021

Arrived in Co Springs to check in to the Baymont Inn & Suites to find out they had no rooms available even though I had a confirmed reservation. The desk attendant went on to say she could charge me an additional $50 to check me in to a room that had miraculously become available. Long story short, we called about 20 different hotels in the area to find that the city was pretty much booked. We ended up driving to Best Western Plus Peak Vista Inn & Suites and thanks to the night auditor "Marcus" we were able to secure a room for the weekend. We were ever so grateful because we had just come off of driving on a long road trip and needed to shower and get some sleep! Huge shout out to Marcus for all his help so that we wouldn't have to spend the night in our vehicle!

Owner Response, 25 Octobre 2021

Dear Scenic 702619, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Very nice"
danelleLanee, 16 Octobre 2021

We stayed one night. The room was very nice. The shower head in the room was amazing! The staff was awesome. The hotel was very clean. The pool was fun for our boys. Great breakfast in the morning. Exercise room was a little run down.

"Convenient to I-25 and Garden of the Gods"
HuskerTraveler2, 15 Octobre 2021

Remodeled in the last 5ish years. Rooms are compact, but manageable. Love the window shelf that provides a great space to open your suitcase. Breakfast offers a few hot items. The staff work very hard. You will need to allow a little extra time for the free breakfast. Pool is clean, but also somewhat small. Good restaurant options in easy walking distance. Very convenient to I-25.

"Almost excellent"
patb274, 14 Octobre 2021

Although the room was a little small, the hotel was very nice and the staff was excellent. 3 good restaurant within walking distance that give a 10-15% discount to hotel guests. The only negative was the hot tub. The jets were so strong that they sprayed over the tub to at least 5 feet.

"Family Visit"
laurapS5890VE, 12 Octobre 2021

Excellent hotel. Staff was so friendly. Rooms were very quiet. Breakfast was great. Will definitely visit again when in the area.The hotel is conveniently located to Broadmoor, Garden of the Gods, Air Force Academy.

"Vacation"
Tour644731, 10 Octobre 2021

This was a very nice hotel, well maintained and clean. Everyone was really nice. Close to everything we wanted to do. There are lots of trees around so you feel like your away from all the traffic and commercial stuff. We will stay here again when we visit

Owner Response, 10 Octobre 2021

What a thrill to receive your outstanding review of your recent stay at Best Western Plus Peak Vista Inn & Suites. We love to hear our accommodations exceeded your expectations and that you enjoyed our excellent location and attentive staff. We are honored that you wish to visit with us again when you return to Colorado Springs. Come back soon!

"Stop Over in Colorado Springs"
christyg832, 04 Octobre 2021

Great Location and wonderful staff. Nice room, but I accidentally booked a room that was pet friendly and when the room warmed up you could smell dog pee. I would recommend taking the carpet up and lay lament floor so you don't have issues with cat/dog pee smell. I'm sure if we had a regular room it would not have been a problem.

Owner Response, 04 Octobre 2021

Dear Christy, Thank you for choosing Best Western Plus Peak Vista Inn & Suites. It is awesome to hear that you found our location convenient for your needs and liked our friendly, helpful staff. Please accept our apologies that there was an odor in your room and know we will be discussing how to address this issue with our team. We hope you will come back and see us again.

"My review of the Best Western Plus Peak Vistas Hotel:"
markis2002, 03 Octobre 2021

My family had an excellent 5-day experience at the Best Western Plus Peak Vista Hotel in Colorado Springs, CO in September 2021! Our room was clean, fresh, and sanitary. The staff was very informed and helpful, the pool and spa were fresh, clean, and well maintained. Breakfast was hot and delicious and the ladies worked fast and hard to serve everyone in a very timely manner, kudos to them all! I will stay here again when in town, this hotel is right in the center of all the favorite attractions, stores, restaurants, and sights you'll want to see and visit!

Owner Response, 03 Octobre 2021

Dear Mark, Thank you for choosing Best Western Plus Peak Vista Inn & Suites to host your stay. It is great to hear that you liked our delicious breakfast options and friendly, helpful staff. We are also pleased to see you were able to utilize some of our great amenities. Please come back and see us again soon!

"Two-nite stay"
williamgR3891GO, 02 Octobre 2021

We came to Colorado Springs to visit the Garden of the Gods and to visit Manitou Springs. This property was in an excellent location for both, with many nearby restaurants and a quick trip down I-25 to out destinations. Building and room were up-to-date, clean and roomy. All staff that we met were friendly and helpful. Breakfast was good, given the COVID restrictions. The automatic front doors were a real plus as well.

Owner Response, 02 Octobre 2021

Dear William, We're always thrilled to hear when our guests have had such a positive experience at Best Western Plus Peak Vista Inn & Suites. It's especially great to know that you welcomed our convenient location close to the local attractions, as well as our clean and comfortable accommodations. Thank you so much for taking the time to share your kind words, and we hope to have the opportunity to welcome you back the next time you're in the area.

"Quick overnight stay"
SteveF55CDA, 02 Octobre 2021

This hotel is a Best Western Plus. We didn't really see anything plus about it. Clean and comfortable bed crammed into a very small space due to the unnecessary sitting area with a small sofa. I guess they wanted to call it a suit, but the room was not big enough to support this. Very small bathroom. The whole room was quite dated but functional. Breakfast was decent but nothing special.

Owner Response, 02 Octobre 2021

Dear Steve, We appreciate you taking the time to share your constructive comments regarding your recent stay at our property. While we're pleased that you welcomed our clean accommodations, as well as found the beds to your preference, we're sorry to hear that we fell short of meeting all of your expectations. However, we consider your feedback an opportunity to review guest satisfaction and to see where we could be doing even better. Thank you for your comments, and we hope to have the chance to impress you on another occasion.

"short but pleasant stay"
susiesan1, 01 Octobre 2021

I stayed one night here as part of a 10 day Colorado road trip. The room was small but adequate for a short stay. The only issue was with the breakfast buffet. It was very good with a lot of choices, but food kept running out and the staff could not keep up with restocking. There are not enough tables to sit and eat at and the people already done with their meal were not leaving. Staff should have asked them to vacate the tables so others could sit down. You will need to get up very early if you want all the breakfast choices to be available and a place to sit.

Owner Response, 01 Octobre 2021

Dear Susie, Thank you for choosing Best Western Plus Peak Vista Inn & Suites to host your recent night's stay; it was a pleasure to welcome you. We're pleased to hear that you had an enjoyable visit. However, while we're glad that you appreciated the variety of food available at breakfast, we're sorry if it was not replenished in a timely manner and for any issues experienced with seating. We will address your comments with the rest of our team and work together to see where we could be making improvements. We're grateful for your review and, should you be back in the area, we hope to welcome you back.

"Quiet and peaceful"
Jeanne J, 30 Septembre 2021

This hotel was in a great location and was very clean and quiet. Staff was kind and friendly. Bed was comfortable. Breakfast was not super fancy but was adequate and tided us over until lunch. Breakfast is also a plus for us it saves money!

Owner Response, 30 Septembre 2021

Dear Jeanne, Thank you for sharing how much you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites. It is fantastic to see that you liked our friendly staff and clean, quiet accommodations. Please come back and see us again soon!

"Very Nice Facility"
Davidwc68, 29 Septembre 2021

Likely one of the nicest Best Westerns we have stayed. The lobby and dining area were welcoming and the staff were warm and friendly. The hotel is dog friendly and there is a lot of green space for walking around the area. Number of dining places nearby with easy freeway access.

Owner Response, 29 Septembre 2021

We enjoyed hosting you at Best Western Plus Peak Vista Inn & Suites! Thank you for your kind compliments on our friendly service and convenient location. Should your travels bring you back to beautiful Colorado Springs, we would love to see you again!

"Would recommend to family"
T4113JJrichardl, 28 Septembre 2021

Great staff and clean rooms. Free breakfast included was a money saver. Hotel was in a very nice area of town with convenience close. I would definitely recommend this hotel to my family and friends!!

Owner Response, 28 Septembre 2021

Dear Richard, It was such a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites. We're delighted to hear you enjoyed our friendly service, clean accommodations, and convenient breakfast. Thanks so much for recommending our property to friends and family. Come back soon!

"Clean and comfortable room."
Passport64213126180, 27 Septembre 2021

Good location and room. Breakfast was great too. Room was clean and comfortable. Close to a few restaurants that we could walk to. My only complaints was the tour bus of people at breakfast. Too many people !

Owner Response, 27 Septembre 2021

Our team at Best Western Plus Peak Vista Inn & Suites thanks you for being our guest and commenting on your stay. It's wonderful to hear you were pleased with our ideal location, delicious breakfast, and clean, comfortable accommodations. We will take into account your observations at breakfast and will work towards a solution. Many thanks for the feedback, and come back soon.

"Great Spot"
Susan B, 20 Septembre 2021

The room was clean and had a great layout. The bed and pillows were comfortable. The complimentary breakfast choices were plentiful; there were even hot breakfast choices. The check-in associate was very friendly and helpful - even offered us some cookies.

Owner Response, 20 Septembre 2021

Dear Susan, It was a delight to have you stay at Best Western Plus Peak Vista Inn & Suites during your recent visit! We're glad you enjoyed our clean accommodations, delicious breakfast, and friendly staff. The next time you're in town, it would be an honor to welcome you back!

"House Keeping request ignored"
Travel598144, 19 Septembre 2021

Regarding our three day stay (9/10,11 and12) at The Best Wetern Plus in Colorado Springs: The Front Desk was asked "THREE TIMES" (in-person, in a 24-hour period, after two nights) for House-Keeping to replace our bedding, towels and toilet paper. This never occurred and my wife, after hiking all day, had to retrieve clean sheets and pillow cases from the lobby and change our own bedding before we could go to sleep. No one at the front desk seemed to care and could not explain why House-Keeping ignored our many requests. We were told "Someone must have dropped the ball." We asked if we could be COMPENSATED in some way and the Desk Manager said "No."

Owner Response, 19 Septembre 2021

All comments are welcome, and we value your constructive input. We strive to provide responsive and helpful housekeeping services to our guests, and we are very sorry to hear about your experience. Our team will review these concerns as we work to uphold our standards. Thank you, and we wish you and your wife all the best in your travels ahead.

"Good experience"
626cindyb, 19 Septembre 2021

We stayed at this hotel for 3 nights after 5 nights traveling around Colorado, Wyoming, and South Dekota. The room was clean and spacious although there were no portable luggage racks to keep the suitcases on . The breakfast was good, however not too much seating and a tour bus was staying there at the same time. It was in a good location to drive to Manitou Springs and downtown Colorado Springs. There was a mountain side deck which would have been nice to sit on but there were no chairs on it. The showers water pressure was excellent and we were on the 4th floor. Overall it was a good experience.

Owner Response, 19 Septembre 2021

Dear Cindy, We value all positive and constructive feedback, as both enable us to get even better! We're thrilled that our accommodations made for a clean and comfortable stay at Best Western Plus Peak Vista Inn & Suites, and we appreciate you sharing some areas of opportunity, as we are always seeking to elevate the guest experience further. It is our goal to earn your five-star approval on your next trip, and we're genuinely looking forward to it!

"Nice place"
Tom B, 18 Septembre 2021

Room and staff were very nice. Breakfast was very basic with stale bagels and pre packaged items. Rooms do not have USB ports so make sure you take chargers that plug in. There are several good restaurants close by.

Owner Response, 18 Septembre 2021

Thank you for reviewing your stay with us at Best Western Plus Peak Vista Inn & Suites. We are pleased that our comfortable accommodations and friendly team members met your high standards! Guest feedback is always appreciated, and we will discuss adding additional food options to our breakfast service in the future. We're glad you found our location to be convenient to local dining options. Should your adventures bring you back to Colorado Springs, we hope you will visit us again!

"Not worth the high rate"
garkar5352, 17 Septembre 2021

They call it pike peak. You do not see the peak from this hotel when I asked if I had a view I was told only a few room can see the peak and my 199.00 rate wasn't one if them. My view was the hotel across the street

Owner Response, 17 Septembre 2021

Dear Garkar, While we're grateful for your perfect rating and trust your overall stay at Best Western Plus Peak Vista Inn & Suites was excellent, we apologize if our competitive rates inconvenienced you. Our team has been made aware of your feedback and can't wait to hopefully welcome you back during the off-season when rates are cheaper!

"Friendly and very helpful."
henrybF8352ZI, 16 Septembre 2021

The hotel was quite . Rooms were spacious, clean. The folks at the front desk were very helpful. There were people checking in and we had no wait time at all after traveling a long distance. The front desk made sure that were mentioned of being a loyal member.

"Great stay!"
DayTrip609029, 12 Septembre 2021

Enjoyed our stay - whole property was very well maintained, clean & in a great location! Our King Suite was very spacious - only drawback was the very small bathroom. All staff was accommodating & very friendly. Good breakfast with staff serving hot items due to Covid. Would definitely stay at this property again!

Owner Response, 12 Septembre 2021

It's an honor to receive your excellent rating of Best Western Plus Peak Vista Inn & Suites! We strive to keep our property clean and in top condition. It's very flattering to be acknowledged for that. While a larger bathroom would have been handy, our team is proud that you enjoyed our spacious accommodations, warm hospitality, and hot, tasty breakfast. Many thanks for your kind compliments and we hope to see you again soon!

"Nice!"
cmwil79, 08 Septembre 2021

Great place to stay…very nice and clean. The room was updated and super nice! The Mountain View was so- so..we couldn't see a whole lot like we were expecting. All the employees were helpful and kind. Breakfast was great! Would definitely stay again!

Owner Response, 08 Septembre 2021

At Best Western Plus Peak Vista Inn & Suites, we're delighted to have exceeded your expectations in cleanliness, decor, and service while you were here. We're pleased to hear you would return; we can't wait!

"Comfy bed weird bathroom"
212billc, 07 Septembre 2021

The beds were really comfy and the pillows were groovy. The toilet was so close tot he counter that I had to sit on it crooked. But the water was hot, the pool was nice, and the staff were pleasant. A great place to store your stuff while you explore and wonderful to lay your head down. What more do you want from a hotel?

Owner Response, 07 Septembre 2021

Dear Bill, It was a pleasure hosting you while you were in town. We're glad our comfortable beds and inviting pool impressed you and that you felt welcome while you were here. However, we apologize for any issues with the bathroom, and we'll keep your comments in mind. The next time you're in town, we invite you to stay with us again.

"Location"
michaelhL3363SX, 06 Septembre 2021

Perfect location to get to several attractions, felt safe, and staff were very professional. No problems with any aspect of our stay. Room was clean and has everything we needed, seemed well kept and updated.

Owner Response, 06 Septembre 2021

Dear Michael, Thank you! We are delighted to know that you enjoyed our convenient location, clean and comfortable accommodations, friendly staff members, and safe atmosphere. It was a pleasure hosting you, and we hope to see you again soon!

"Don't expect to check-in early...Not even 20 minutes early!"
Robin B, 04 Septembre 2021

I've never arrived at a hotel just 20 minutes before the official check-in time and not been given access to my room, but now I have at this Best Western. We'd traveled all day and were exhausted - it would have gone a long way to get into our room a few minutes early. Otherwise, the room was fine and breakfast was OK, not terrible but not great either... disappointed they had no waffle maker.

Owner Response, 04 Septembre 2021

Dear Robin, Thank you for offering feedback about your visit to our hotel. It's good to hear that you enjoyed your room. We are sorry about your experience at check-in and will be certain to share your comments with our front desk team as we work continuously to improve our service. Given another opportunity, we would appreciate being your host the next time you are visiting Colorado Springs.

"Beautiful location and friendly staff"
my1971buick, 01 Septembre 2021

They staff here are phenomenal. They are eager to help guests. The facilities are very clean and well maintained. I would stay here again! The view of the mountains was so pretty. There was enough parking to stay close to hotel as well.

Owner Response, 01 Septembre 2021

Dear Cassandra, The views are beautiful, and we're so pleased they helped make your visit special! It's also great to know that our friendly staff and convenient parking added to your experience. If your adventures bring you back to the area, please come see us again at Best Western Plus Peak Vista Inn & Suites!

"Great plase to stay"
paulbR4998HC, 30 Août 2021

Stayed here two nights after 1700 mile trip thru the mountains. Pleasantly upgraded. Quiet room. Comfortable beds. Hot breakfast. I must say something about the GM Nikki. She went above and beyond when taking care of everyone.This hard workig women did everything with a smile. Thank you Nikki!

Owner Response, 30 Août 2021

Dear Paul, We're always thrilled to hear when our guests have had such a wonderful stay at Best Western Plus Peak Vista Inn & Suites. It's especially great to know that you were so well taken care of by our team and that you appreciated our comfortable, quiet accommodations. Thank you so much for taking the time to share your kind words, and we hope to welcome you back soon!

"Great hotel for families."
L8009LWrogerm, 28 Août 2021

We really had a great time on our trip. The location is great, very clean rooms, awesome daily breakfast, and friendly staff. Highly recommend for anyone, especially families and would stay again in a second! The pool is small, but perfectly fine for kids. And of course, the price is very reasonable. The only reason it's not 5 stars is I reserve that for truly fantastic luxury (ie expensive!!!) hotels and resorts.

Owner Response, 28 Août 2021

Dear Roger, Wow! What a fabulous review. Thank you so much for your recommendation and for choosing Best Western Plus Peak Vista Inn & Suites during your trip to Colorado Springs. Whether you are looking for fun amenities that the entire family can enjoy like our pool area or a wonderful location to explore, you can count on us to deliver. We look forward to welcoming you back again soon.

"Priced like a high end resort"
DFWTom, 28 Août 2021

At nearly 300 dollars for a bed, they wanted it more than we did. It is a Best Western for goodness sake! Very hard to find off the Interstate and not worth the effort. Not surprising that there was plenty of places to park.

Owner Response, 28 Août 2021

We are saddened to hear that you did not enjoy your visit with us and apologize if our rates were not suitable for your travels. Rest assured that our prices are competitive with other accommodations in the area. We hope you were able to enjoy the comfy accommodations and stellar service that guests have come to expect. Come back and visit us again the next time you are in the Colorado Springs area.

"The bathroom"
83tanyab, 27 Août 2021

The room was OK but the bathroom is so tight that you would have to be so tiny to comfortably sit on the toilet. It is only a couple of inches from the vanity. Will not stay there again especially for the price of the room.

Owner Response, 27 Août 2021

Dear Tanya, We're honored you chose to stay with us, and we thank you for taking the time to share your thoughts. Please accept our apologies for any issues with the size of the bathroom. Our staff is always happy to show you other available room options. If you're in the area again, please consider coming back to see us.

"Great location and property!"
V107FCgp, 27 Août 2021

Very clean and appeared the rooms have been updated so the property was very nice, and an excellent value for this area. Easy access to restaurants, shopping and I-25. The front desk person who checked us in (I don't recall her name now) was very helpful and accommodating with a room change. I'd recommend and stay here again!

"Not worth the money!"
wuestcal000, 26 Août 2021

My wife and I actively travel to Colorado springs quite often the price we paid for this room was 100 percent not worth it 250$ The breakfast made us sick and we had to go elsewhere there was microwaved Bacon and rubber eggs definitely not staying here again!

Owner Response, 26 Août 2021

Thank you for taking the time to let us know about your experience. We take your feedback seriously and will be investigating your comments to ensure we are delivering the best possible stay to every guest. Safe future travels!

"Very Clean"
Tonyalynn1963, 25 Août 2021

This hotel was clean and well maintained. Staff were friendly and helpful. The Green Chili Pork that was on the free breakfast buffet was wonderful. This is a good value for the money. We would definitely stay here again.

Owner Response, 25 Août 2021

Dear Tonya, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our attention to cleanliness impressed you and that you appreciated our service and value. If your travels bring you back to the area, we invite you to stay with us again.

"Room"
robertmG9607VY, 19 Août 2021

Nice hotel. Rooms were very nice. Room did not have a lot of space to keep your suitcases and floor space around the bed and furniture were limited. Large people may have a issue, but we were fine. You needed to use your bed to open your suitcase with two people. Bathrooms were very nice and actually had a glass shower door instead of a curtain.

Owner Response, 19 Août 2021

Dear Robert, Thank you for your positive review of Best Western Plus Peak Vista Inn & Suites. We're glad that you enjoyed your stay with us, and particularly your room and the bathroom. Guest comments are very important to us, and we will use yours as we work towards continuously improving our guest services and accommodations. Please consider allowing us to host you again the next time you are in Colorado Springs.

"Hotel was clean and provided us with anything we needed such as coffee cups for keurig in the morning."
Departure95733, 19 Août 2021

Lobby and rooms very clean. Staff were very helpful and courteous. Breakfast was done as safely as possible with Covid situation. We have stayed at this hotel in past and will continue to do so. Beds were comfortable. Rain shower head was amazing.

Owner Response, 19 Août 2021

On behalf of our entire team, thank you for choosing Best Western Plus Peak Vista Inn & Suites. It was an honor to call you our guest, and we appreciate you letting us know that you enjoyed our hot and fresh breakfast and warm hospitality. It's also great that your kids loved the morning coffee! Seeing you again would mean the world to us, and we wish you well in your adventures ahead.

"A Great Stay"
Radiopopp, 17 Août 2021

We opened our door to a nice clean and rather roomy room. Bed was comfortable. Bathroom was nice. Wish the breakfast had more choices instead of cereal, bagels, and toast. Other room had sausage, biscuit, and gravy. coffee was good and available all the time.

Owner Response, 17 Août 2021

On behalf of the Best Western Plus Peak Vista Inn & Suites team, thank you for staying with us and for your review! We're happy that our comfortable bed and your clean and spacious room were both highlights of your visit. That said, we are sorry the breakfast didn't meet your expectations and we've notified our staff accordingly. We hope to welcome you back the next time you're in Colorado Springs!

"Great Stay"
brandisQ5639CR, 15 Août 2021

We stayed for 3 nights in early August. Breakfast was good (bacon and eggs, along with the bagels, fruit, yogurt you'd expect). Room was clean. Fresh water available in lobby so that you were able to bring your own cups and fill them. Only complaint was that towel service left something to be desired as we had to go to the desk two nights in a row for towels. Otherwise, we'd stay here again.

Owner Response, 15 Août 2021

Dear Brandi, It's always a pleasure hearing from our guests. We're glad our tasty breakfast was to your liking and that you appreciated our attention to cleanliness. However, we apologize for any issues with the towels, and we'll look into this further. The next time you're in town, please come see us again at Best Western Plus Peak Vista Inn & Suites!

"Good place to stay"
6389LovetoTravel, 10 Août 2021

This is a nice, updated hotel, in a good location; close to the interstate highway and easy to find. Very clean. Parking is good. Breakfast was standard and there didn't seem to be much variety, but that was not a game changer for us. I would stay here again.

Owner Response, 10 Août 2021

Thank you so much for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We're absolutely thrilled that you enjoyed our convenient location, clean accommodations, and plentiful parking. Your comment regarding breakfast has been noted and will be kept in consideration moving forward. The pleasure was all ours, and we hope to welcome you back in the future.

"Good Location, Friendly Staff"
hamirrstd, 10 Août 2021

An above average hotel with a good location. Close to sights, restaurants and shopping. Staff is very friendly and helpful. Breakfast, likely impacted by Covid was a little limited. Room was nice overall, but could stand a little updating - especially the bathroom. Bathroom was fairly cramped and our room had most starting on ceiling above the shower and sink drained extremely slow.

Owner Response, 10 Août 2021

Thank you for staying with us and taking the time to share your thoughts. It's great to know that our convenient location and friendly staff impressed you. We appreciate your patience with our changes to breakfast during this time, and we're sorry for any concerns about the bathroom. We'll look into this further, and we invite you to stay with us again during your next trip.

"Great place to stay while visiting Pikes Peak and Garden of the Gods."
patriciadH469NP, 08 Août 2021

The hotel was clean, the beds were comfortable, we had a King with a sitting area which was very nice. Breakfast was a plus and the staff was wonderful! Pikes Peak and Garden of the Gods was a short drive from our hotel and fine dining was also nearby.

Owner Response, 08 Août 2021

Dear Patricia, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're glad our clean, comfortable rooms provided you with the ideal place to rest and that our location was perfect for your plans. Thank you for sharing how much you enjoyed the included breakfast. Please come see us again soon.

"Excellent stay!!"
akvillegas, 08 Août 2021

Excellent location to downtown Moab. Very comfortable for a family. The hotel was extremely clean, staff was friendly and helpful and had a great breakfast. Have to give a shout out to the housekeeping and breakfast staff! We loved it so much we stayed an extra two days. My family loved it there!

Owner Response, 08 Août 2021

Wow! What a fabulous review. We strive to go above and beyond for our guests and our team will be ecstatic to be recognized for their stellar service. Thank you so much for highlighting our comfy accommodations and tasty breakfast. We can't wait to welcome you and your family back for another relaxing getaway at Best Western Plus Peak Vista Inn & Suites.

"Nice room and great place"
ashley4586, 07 Août 2021

I loved my time at the Best Western in Colorado Springs. The room and bathroom were very clean. The beds and pillows were comfortable. The staff were kind, friendly, and helpful. The only thing that was a negative for me was how small the room was. Other than that this hotel was great! I especially loved the vibe of the lobby, the beakfast served, and how quick check in was. Thank you BW for a great stay.

Owner Response, 07 Août 2021

Dear Ashley, Thank you for choosing Best Western Plus Peak Vista Inn & Suites to host your stay. It is fantastic to see that you liked our clean, comfy accommodations and friendly guest service. We are also pleased to hear that you liked our delicious breakfast options and we look forward to welcoming you back in the future.

"Vacation"
C1416EAmariak, 04 Août 2021

We enjoyed iur stay they were very helpfull. The front desk greet us friendly. The breakfast was very organized and they took our order and handed it to us. Very safe covid ready. The rooms were very clean. The pool was nice and clean.

Owner Response, 04 Août 2021

Dear Maria, We appreciated the opportunity to host your trip to Colorado Springs at Best Western Plus Peak Vista Inn & Suites. It's fantastic that you enjoyed our exceptional hospitality and clean accommodations, and we hope you were able to spend some relaxing time in the pool. Our team would be delighted to welcome you back to our property.

"staying while travelling"
Adventure682255, 03 Août 2021

nice place to rest, liked the breakfast, parking lot was safe Hotel situated in a nice place. Rooms were clean, rest room were clean, nice shower place. liked the breakfast , u can order special items on request like egg scramble and country biscuit.

Owner Response, 03 Août 2021

Dear Abid, Thank you for staying with us at Best Western Plus Peak Vista Inn & Suites. We are delighted to hear that you liked our clean, comfortable accommodations and enjoyed our delicious breakfast offerings. Please come back and see us again when you are next in the area.

"Would stay here again"
sandib938, 03 Août 2021

The hotel was very clean. The staff was friendly and helpful. Located just off the interstate, it allows easy access to many local attractions. Restaurants within walking distance. Rooms were quiet. There is a beautiful view of the mountains.

Owner Response, 03 Août 2021

Dear Sandi, We love knowing how much our convenient location, clean accommodations, friendly staff, and gorgeous mountain views made your stay at Best Western Plus Peak Vista Inn & Suites so wonderful. Thank you for choosing us and we hope to host you again the next time you are in town.

"Mediocre Visit"
eaamikkels, 02 Août 2021

We have previously stayed at this hotel while visiting CO Springs. This was our least favorite stay. There was mold in shower along the shower base. One of the bed coverings had a significant stain. The breakfast was mediocre compared with BW in Castle Rock and other places we stayed during our visit. Online check in was a nice feature that we took advantage of. Front desk staff was polite.

Owner Response, 02 Août 2021

Dear Ann, Thank you for choosing our property for your recent lodging needs. We have notified our staff members of your concerns and will consider them moving forward. We apologize that your stay with us did not exceed your expectations and would like another chance to change your perception of us.

"Disappointing"
Mermaiden2, 02 Août 2021

Asked for a room on a higher floor in the notes on my reservation, got a room right across from the hotel laundry. Only went down hill from there. We returned to our room in the evening day one and found our room had not been serviced, we asked the front desk why and were told we were not on the "list". My husband told them to put us on the "list" everyday. Needless to say we just kept getting the run around, and we had to repeatedly go to the front desk for towels and even toilet paper. The rooms are dungeon like and old. Broken down mattress, thin scratchy sheets, and rancid smelling old pillows. These people do not care and it shows. The photos online must have been taken YEARS ago and you will notice in them every light in the room is on. No cute pillows or bed runner grace these rooms. Not sure where the rooms with the glass shower doors are, our had a dank curtain.The couch was black and dirty across the top and we tried to keep a towel over it, gross. Only redeeming value was the close proximity to family we were visiting. Very depressing place, avoid if you can.

Owner Response, 02 Août 2021

Thank you for taking the time to notify us of your recent experience at our property. It saddens us to hear that we failed to meet your expectations and you were disappointed with your room allocation. Unfortunately, when you book via a third-party site, we may not have the extra information and encourage our guests to call ahead to ensure we are able to meet any special requests. Please accept our apologies for any lapse in service you may have encountered and that we are not able to always provide daily housekeeping services during this time. Your feedback is important to us and allows us to see where we need to be doing better. We appreciate your comments and wish you the very best in your future travels.

"Friendly service and clean rooms"
David R, 30 Juillet 2021

Clean rooms & helpful staff. Rooms & bathrooms are small, only reason for four stars instead of 5. Family of nine traveling from Ohio to Colorado and on to Utah then Grand Canyon in Arizona. Would recommend staying here.

"Needs Repairs"
sheshewiggins, 29 Juillet 2021

Had to change our room because of size of bathroom! Toilet so close to sink it was uncomfortable. Next room had two kinds of mold in bathroom and the toilet was again painfully close to the sink. Last try was clean but a/c unit was spitting water all night. Very wet carpet in front of the ac.

"great stayed at best western plus peak vista inn & suits"
Euruapan_10, 26 Juillet 2021

very enjoyable stay at this hotel..EVERYTHING was great..highly recommended for families..room was clean, staff was friendly and helpful..I guess the only thing was guests not wearing their masks...would have been nice if adults would have worn their masks given that there were lots of kids in the hotel..nice view on the terrace...but not really from the rooms..

Owner Response, 26 Juillet 2021

Thank you! We love to host families, and it is a pleasure to know that you appreciated our family-friendly atmosphere. Happy travels, and we hope to see you again in the future!

"Nanay and Ems trip to Colorado"
LoveToTravelNanay, 26 Juillet 2021

The place is very clean and the staff are very helpful. We will definitely use the property next time will be around the area. The front desk employee gave us a room close to the elevator because I have my elderly mother with me.

Owner Response, 26 Juillet 2021

Thank you for taking the time to let us know how much you and your mother enjoyed your stay at Best Western Plus Peak Vista Inn & Suites. We are delighted to hear you liked our clean accommodations and friendly staff. Please come back and see us again soon!

"Great place to stay"
travistZ8620VT, 22 Juillet 2021

Extremely clean, great staff, pool area was clean and well taken care of. Good location in proximity to surrounding sight seeing. Breakfast was good with several options. Nice spacious rooms that were clean and well kept. I would definitely bring my family here again.

Owner Response, 22 Juillet 2021

Dear Travis, We are so pleased to know that you and your family enjoyed our clean, spacious accommodations, excellent location, delicious breakfast, and refreshing pool at Best Western Plus Peak Vista Inn & Suites. Thank you for staying with us and we would be glad to welcome you back!

"Surprise with a Best Western"
martid962, 21 Juillet 2021

This was a great surprise for a Best Western. The reviews are what made me give it a try and glad we did. Good size room, comfy bed, huge TV, good WiFi in room, very good breakfast and nice clean common areas. Only complaint was due to staff (covid) you have to ask for room service, exchange towels and request to, soap, shampoo. Not a big deal but the front desk gal claimed to have knocked on our door twice and left towels outside door and we never got them. The other issue was air in plumbing which made a very loud gurgling sounds in our shower every few hours in evening and night. We'd run shower for a few minutes do stop it.

Owner Response, 21 Juillet 2021

Dear Marti, Thank you for your glowing review of your stay at Best Western Plus Peak Vista Inn & Suites. It is fantastic to hear that you liked our spacious, well-equipped rooms and delicious breakfast options. We appreciate your feedback on how we could have improved your stay and will be passing your comments on to our team. Please come back and see us again when you are next in the area.

"Great amenities"
Departure651760, 20 Juillet 2021

We enjoyed our stay at this Best Western hotel. The amenities were great although we did not utilize most of them. The breakfast options were great, food was delicious. We took advantage of the water for guests they have located at the lobby. The room was exceptionally clean. Thank you!

Owner Response, 20 Juillet 2021

On behalf of our team, we thank you for your outstanding review of Best Western Plus Peak Vista Inn & Suites. What a pleasure for us to know that our accommodations more than met your expectations. It's great to hear that you enjoyed the breakfast service and you found your room exceptionally clean! We hope you consider staying with us again next you are in Colorado Springs.

"Great Hotel"
126nelsonf, 16 Juillet 2021

Amazing experience at this hotel. The staff was extremely kind and made us feel very comfortable. The room was clean and our daughters enjoyed the pool. We are planning to come back next year and we highly recommend Best Western Plus to stay in Colorado Springs

Owner Response, 16 Juillet 2021

Dear Nelson, It brightens our day to know your stay with us at Best Western Plus Peak Vista Inn & Suites was nothing short of exceptional! We're delighted that you appreciated our fantastic staff and clean accommodations. Our team looks forward to welcoming you back whenever you're in Colorado Springs again.

"Vacation 2021"
susanpower22, 16 Juillet 2021

Central location awesome facility. This facility was a gem. Open and airy lobby. Elevator,exercise room pool all together which was great planning. One evening we didn't want to drive for dinner..several excellent restaurants within walking distance.. would definitely recommend this hotel,

Owner Response, 16 Juillet 2021

Dear Susan, It's an honor to receive your warm recommendation of Best Western Plus Peak Vista Inn & Suites! We're delighted that our central location was ideal for walking to great local restaurants. Our team is also proud that you enjoyed our beautiful, airy lobby and wonderful amenities. Many thanks for your outstanding rating and we hope to see you again soon!

"Great hotel and location"
laurensD7764TB, 08 Juillet 2021

The staff was very friendly and the premise was clean and updated. The location was central to downtown and northern Colorado Springs, which made our sight seeing and house hunting tour very convenient.

Owner Response, 08 Juillet 2021

Dear Lauren, Thank you for sharing your comments with the Best Western Plus Peak Vista Inn & Suites team! We're so happy to know that you enjoyed our friendly staff members, central location, and clean accommodations. We hope that your house-hunting was successful, and we would love to host you again in the future if you return for any reason!

"Stayed for vacation"
Donald P, 06 Juillet 2021

GREAT Staff - nice, quiet, centralized location to all hiking / tourist locations. Rooms a bit on the small side but all very nice; try to get a bigger room for more than 2 people. Breakfast was standard fare but can be a bit crowded if hotel is hosting large groups so have patience or go elsewhere. Overall - very nice place !

Owner Response, 06 Juillet 2021

Dear Donald, Thank you so much for the fantastic review. We are delighted to hear that you were able to enjoy our convenient location and amazing service. With so much to do in the area, we hope you had a blast checking it out. We would love to welcome you back again to Best Western Plus Peak Vista Inn & Suites the next time you are in town.

"Good sized room with a view of Pikes Peak"
607gracep, 04 Juillet 2021

We loved the Kins Suite Mountain View room - nice window seat to look at the view, and a separate sitting area for the part of the couple that stays up late reading, or gets up early. Well located, clean, comfortable - loved it. We are ready to move in.

Owner Response, 04 Juillet 2021

Dear Grace, The view is spectacular, and we're so pleased it helped make your stay at Best Western Plus Peak Vista Inn & Suites special! It's great to know that our convenient location and clean rooms added to your experience. The next time you're in town, we welcome you to stay with us again.

"Stay Away!"
Rob_Madison_NJ, 04 Juillet 2021

My King suite reserved and paid for through hotels.com was given away and I was given a double bed room (without being told so). Then receptionist lied and said hotels.com transmitted the wrong room type. Confirmed as untrue with hotels.com. The next morning the staff person at checkout said it was hotels.com responsibility to refund me the room difference, and then when I said I needed proof of wrong room even lied to me and and I could not have a receipt from my stay since it was booked through a third party. THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE EVER AT A HOTEL. Also, beware of numerous deep potholes in parking area and trash in hallways left for days.

Owner Response, 04 Juillet 2021

Hello Rob, While I certainly am sorry that you did not the room received, I am surprised by some of your comments. It is correct that you reserved an ADA King suite through Hotels.com, unfortunately , that room was not available, due to the guest not checking out on the original check out date. We are terrible sorry about this and you are correct, we should have reached out to you before you arrived at the hotel. This was simply overlooked by our team and was not done intentionally. Per our agreement , with any third party, we are not allowed to hand out a receipt upon check out, since the third party is paying with their virtual card for the room. We are however encouraging you to contact Hotel.Com for a refund in the difference in room rates. You also mentioned the potholes in the shared parking lot with our neighboring Hotel. They are aware of the issue and they have initiated the required repairs. Since our hotel is still operating with the recent pandemic in mind, we ask our guests to please put the trash outside, since no room service us requested. Our housekeeping team will then pick the trash up several times during the day. It is unfortunate that we were not able to provide you with the first class service we are known for and do hope that you still had a great visit .

"Family stay at a nice place"
R2932MJjeffg, 25 Juin 2021

We were pleased with the attentiveness, courtesy and friendliness of the staff. The rooms were nice and clean as well as the lobby/breakfast area. The continental breakfast with hot items were also very good.

Owner Response, 25 Juin 2021

Dear Jeff, It was a pleasure having your family stay with us at Best Western Plus Peak Vista Inn & Suites. We are glad you had a good time and hope you will come back and see us soon.

"Overall, fantastic!"
Bartos-81, 24 Juin 2021

Loved this hotel. Clean, with (mostly) friendly staff - and close to everything. Not many breakfast options, but the pool and hot tub looked beautiful, and maintenance staff were on the spot with fresh towels. One employee in particular gets 5 gold stars for being so helpful... she was new and was dealing with a lot, but stayed upbeat and went out of her way for us. Only room for improvement was in regard to a specific staff member, who on several occasions actively ignored the long line of waiting guests to answer (long) phone calls. As someone who used to work in the industry, this is probably one of the biggest no-nos for front desk employees - don't keep people standing there in a long line to tend to phone reservations, those can wait. Otherwise I'd 100% recommend!

Owner Response, 24 Juin 2021

Dear Bartos, Thanks for choosing Best Western Plus Peak Vista Inn & Suites! We're delighted that you loved our clean accommodations and excellent location, and we trust you had a comfortable stay. Please accept our apologies, however, for the situation you described at the front desk. We appreciate your comments, and we'll discuss this with our team to ensure our high hospitality standards are upheld moving forward. Nonetheless, we hope you had a phenomenal time exploring the area. Please come back to see us again!

"A Great Choice"
David L, 24 Juin 2021

The check in went easy and front desk person was helpful and knowledgeable. The room was spacious and well done. The best item in the room was the shower. Lots of hot water. We had food internet connection which sometimes is a problem in other motels. One of the betterBW we have stayed in. We would recommend this motel

Owner Response, 24 Juin 2021

Dear David, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We're thrilled that you enjoyed our friendly team and elated to receive your recommendation. It's wonderful to read that our accommodations provided you with everything you needed. The pleasure was all ours, and we hope you'll revisit us soon!

"Great stay!"
Danielle R, 22 Juin 2021

The staff was friendly and informative. The breakfast was great and very efficient. Continental breakfast includes hot food by order due to covid regulations. Fresh food and great selection! The room was clean. The parking and location were great. I would stay here again if in the area.

Owner Response, 22 Juin 2021

Dear Danielle, Thank you for choosing Best Western Plus Peak Vista Inn & Suites! We're so pleased to know that our staff was friendly and that you enjoyed our delicious breakfast, clean accommodations, and convenient location. It would be great to have you stay with us again!

"Close to where my Grandmother stays and near my uncles place as well"
williamcX6561GW, 21 Juin 2021

Pool was messed up halfway through our vist. Good sized rooms needs a little bit of work in the parking lot. Need to divide the rooms up a little bit to make it a quieter there Great breakfast and such

Owner Response, 21 Juin 2021

Dear William, We're pleased to hear you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites. It delights us to hear that our convenient location, spacious accommodations, and delicious breakfast made your stay so positive. We have shared your feedback regarding noise with our front desk team to ensure that it is considered. We would enjoy having you stay with us again.

"Vacation"
N8512TIrobinh, 18 Juin 2021

Most of our visit was very enjoyable but would have liked to see some gluten free options in the breakfast area and my husband would have liked updated areas in the room for charging (USB port in lamps) devices. I especially loved the window seat in our room with the view! I also appreciated the orange water by the front desk - so refreshing!

"Great base to tour the area"
ls1202, 16 Juin 2021

Great staff - very helpful with any requests I had. The indoor pool is a nice extra for relaxing after a day of touring. The beds were comfortable. Some of the little things: the shower pressure was good, paper glasses and paper coffee cups, towels and linens were fluffy and soft. There is a microwave and good sized refrigerator. Great stay. The only reason for the missing star was the pandemic inconveniences. I'm not sure how much longer hotels are going to use this as an excuse for incomplete service. There is a full, hot breakfast offered each morning. If I can sit in your crowded breakfast nook with 50 unmasked people then you can enter my room - when I'm not even there - to refresh toiletries, towels, coffee and toilet paper. It is just an added layer of inconvenience to have to stop at the desk each day and ask for used towels to be removed, ask for trash cans to be emptied, ask for more coffee pods, ask for more toilet paper, etc. Fresh towels were dropped at our door wrapped in plastic. I'm not criticizing this hotel in particular but hotels in general. The excuse of "protecting me" is no longer valid. If I'm paying full price I expect full service.

Owner Response, 16 Juin 2021

Thank you for coming to see us at Best Western Plus Peak Vista Inn & Suites. It sounds like you had a comfortable and welcoming stay, and we are delighted that our rooms were a perfect home base for adventure. Thank you for the kind words for our team as well! We will pass along your review. We also appreciate the constructive insight you shared, and we are sorry for any shortcomings. Our team is looking forward to brighter days ahead! When your travels bring you back to Colorado Springs, visit us again.

"Potholes, wet floors, no daily room clean, and a ton of kids"
Boring_John2, 15 Juin 2021

Good location and staff were nice. Didn't expect that we had to ask for coffee cups everyday, ask for toilet paper and Kleenex (really), 4 days and NO service but still paid a higher price then almost any other BW I have stayed at and I'm platinum. 3 very large potholes in entrance that could easily damage tires. Pool by the only very slow elevator so the floor was often wet as the many kids went up and down. We came for a memorial service but I doubt I would stay here again

Owner Response, 15 Juin 2021

Dear John, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our location was ideal for your trip and that our friendly staff made you feel welcome. However, we apologize for any inconvenience with housekeeping, and we appreciate your patience during this time. Please also accept our apologies for any concerns about the parking and elevator. We'll look into your comments further, and we hope your next trip goes more smoothly.

"Great Stay"
evanlH5423XV, 15 Juin 2021

Clean, safe, great views, and great area. Staff was friendly and always accommodated to any request we had. Bathroom was nice and room was very clean and had a great view of pikes peak. My girl friend is hard to please with hotels and she really liked this hotel. Breakfast was decent and we loved the fruit infused water what was always out when we would get back. Side note: I am very causes of covid and I felt safe staying here.

Owner Response, 15 Juin 2021

Dear Evan, Thank you for making Best Western Plus Peak Vista Inn & Suites a part of your trip. We're thrilled our clean, safe accommodations and friendly staff impressed you. It's also great to know that our beautiful views and excellent breakfast added to your experience. If you and your girlfriend are in the area again, please come back to see us.

"Retired life(finally)"
bostondetroit903, 12 Juin 2021

Great stay rooms were clean view was great. Air condition could've been a little better struggled with the heat they were having at best. All staff seemed extremely friendly and courteous and helpful. I would definitely stay here again just retired plan on traveling and more than likely will be back at the same hotel later on in this year or next for sure

Owner Response, 12 Juin 2021

Congratulations on your retirement, and thank you for kicking off your travels with Best Western Plus Peak Vista Inn & Suites! It is fantastic to know that you enjoyed our clean accommodations and the great views from our property. We apologize for any issues you experienced with the air conditioning, and we hope you'll reach out to our team if you need any assistance with it during your next stay. Come see us any time you're back in Colorado Springs!

"Great Views"
denisevQ4503PA, 11 Juin 2021

This was a very comfortable room, with space to sit and read. The bed was very comfortable and even with COVID restrictions, the continental breakfast was just right. The hotel was clean. The location was convenient to the shopping area and the Rocky Mountain National Park entrance.

"Family Vacation"
alf5284, 06 Juin 2021

We were in Colorado Springs for 1 night. The reviews on trip advisor were spot on. Our room was very clean with nice comfortable beds. The breakfast was great for grabbing and hitting the road. If were ever back in Colorado Springs we will definitely be staying here again!

Owner Response, 06 Juin 2021

Dear Amanda, Thanks for choosing Best Western Plus Peak Vista Inn & Suites to host your family vacation! It's wonderful that our clean and comfortable accommodations met your standards, and we trust you enjoyed a great night's sleep. Our team trusts you had a memorable trip, and we look forward to welcoming you back the next time you're in town.

"Friendly staff, clean and comfortable"
Sara C, 06 Juin 2021

We stayed three nights on a family vacation. The kids enjoyed the pool each night and the hotel was clean. All the staff were friendly and helpful. Good location with easy access to restaurants and the Interstate.

Owner Response, 06 Juin 2021

Dear Sara, Your positive rating of Best Western Plus Peak Vista Inn & Suites is much appreciated! it's wonderful that being close to restaurants and the Interstate was convenient. We're also happy your family enjoyed our refreshing pool, clean accommodations, and friendly assistance. Many thanks for your thoughtful compliments and we hope you'll return!

"2 nights in Colorado Springs"
SarahFergy, 04 Juin 2021

Friendly service, comfortable bed, and good breakfast. Only stayed for two nights while traveling around the state. We had access to everything we needed for our stay. The driveway/parking lot is in rough shape but that would be my only complaint.

Owner Response, 04 Juin 2021

Dear Sarah, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our friendly staff made you feel welcome and that you had a comfortable night's sleep. It's also great to know that our location was ideal for your visit. However, we apologize for any concerns about the parking area. We'll look into this further, and we invite you to stay with us again should you be back in town.

"Beautiful views, but the hotel needed some help"
OriginalGoldspider, 01 Juin 2021

The staff was super friendly and the views were amazing. Overall, the hotel was clean, but our room had some issues. The sink wasn't draining very well, some of the lights and remote didn't work. Overall a nice place.

Owner Response, 01 Juin 2021

It was a pleasure to have you stay with us during your recent visit. While we are happy to hear you enjoyed our hotel's beautiful views and friendly staff, we're sorry that your room accommodations did not meet your standards or our own. We have notified our staff of your comments, so that will not happen again in the future. Given another chance, we are confident we can deliver the visit you deserve from beginning to end.

"Very clean. Friendly staff. Nice pool/hot tub."
triciagose, 31 Mai 2021

Everything was fantastic! We were able to check in early, the room was very clean, the staff was friendly and helpful. Close access to many destinations, including Pikes Peak, Manitou Springs, Garden of the Gods, Old Colorado City, downtown and many local dining options nearby. View of the mountains! Definitely recommend this hotel!

Owner Response, 31 Mai 2021

Dear Tricia, It was a pleasure to have you stay with us during your recent visit to Best Western Plus Peak Vista Inn & Suites! We sincerely appreciate you taking the time to provide us with a review, and we are glad to hear you enjoyed your time at our hotel and had a nice stay. It would be an honor to welcome you back the next time you are in town!

"Great option if you are traveling with pups"
faithfhecht, 30 Mai 2021

Reception staff were extremely friendly and courteous though they were clearly overworked and handling other chores as well. Clean room, picturesque Edomondson trail nearby for walking/running. Great option if you are traveling with pets.

Owner Response, 30 Mai 2021

Dear Faith, It was a pleasure to host you during your recent stay with us at Best Western Plus Peak Vista Inn & Suites. We're delighted to hear that you had an enjoyable experience and appreciated the friendly and attentive service our team provides, as well as our clean accommodations. It's also great to know that you welcomed our being a pet-friendly property. Thank you for taking the time to leave your kind comments, and we hope to have the opportunity to welcome you back the next time you're in the area.

"Comfortable and very clean property right off the 25."
martinione, 28 Mai 2021

Quiet, comfortable and quite clean property. Had a Mountain facing high floor room so no traffic noise. Air con nice and cool- albeit a little noisy when going on and off. We were close to a fun and tasty restaurant- Teds Montana Grill so that was also a plus. Good breakfast - no more take out brown bag.

Owner Response, 28 Mai 2021

Dear Martinione, Thank you for allowing us to host you at Best Western Plus Peak Vista Inn & Suites; it was a pleasure to welcome you. We're delighted to hear that you had an enjoyable experience and appreciated our clean, comfortable, and peaceful accommodations. It's also great to know that you had the opportunity to try our delicious breakfast menu. Thank you so much for taking the time to leave your positive comments, and we hope that you'll come back and stay with us the next time you're in the area.

"Wonderful place to stay"
melissaweis70, 26 Mai 2021

My husband and I stayed here for a week for our anniversary. The beds are super comfortable, the entire hotel was very clean and the staff was super nice. I must say the view from our room (318) was amazing. To wake up with the perfect view of the mountains every am was wonderful.

Owner Response, 26 Mai 2021

Dear Melissa, Thank you for sharing some wonderful details from your stay at Best Western Plus Peak Vista Inn & Suites! We are thrilled that you enjoyed such a relaxing and refreshing experience. Our cozy, clean rooms are the perfect place to appreciate the unforgettable views. We look forward to making more memories with you in the future!

"great room"
thomasac656, 25 Mai 2021

We decided to stay at the Best Western because of its closeness to Garden of the Gods. The place was modern, clean and service was excellent. The breakfast was continental with additional hot breakfast if desired.

Owner Response, 25 Mai 2021

Dear Thomas, It was a pleasure to host you at Best Western Plus Peak Vista Inn & Suites. We're delighted you appreciated our convenient location, modern decor, and clean accommodations. We hope you had a phenomenal visit to the Garden of the Gods! Our team would be thrilled to welcome you back the next time you're in Colorado Springs.

"One night"
523darrellb, 23 Mai 2021

Nice place to stay. Walking distance to Outback and Old Chicago made it nice after an eight hour ride. Clean comfortable beds. The atmosphere was great and staff attentive and polite. I would definitely stay there again.

Owner Response, 23 Mai 2021

Dear Darrell, From our amazing location to our comfortable accommodations, we are delighted to hear that you were able to enjoy your visit to Best Western Plus Peak Vista Inn & Suites. We can't wait to welcome you back the next time you are in Colorado Springs.

"Nope"
626dawn, 12 Mai 2021

Room was dirty mold in shower and no pool after 10 pm for adults breakfast was something u get from a convenient store staff wasn't very friendly. It was a one night getaway for our anniversary but so disappointed

Owner Response, 12 Mai 2021

Thank you for taking the time to leave us a review. I would like to apologize for not meeting your expectations during your recent stay. It is our priority to provide a clean and healthy environment for all of our guest's and staff. We would have gladly moved you to another room if the issues would have brought to our attention while you were staying with us. As to your concerns about the pool hours and breakfast, we are following local guidelines due to the pandemic. Even though some rules have been loosened over the last few weeks, we still have to adhere to some of the the rules, for the saftey of everyone. This is displayed on all of our websites . Again, I do apologize that we could not meet your expectations.

"excelent clean centrally located hotel"
Kim S, 11 Mai 2021

Great Value for this newer hotel Fantastic Staff, very friendly on check in, Housekeeping staff friendly and available. Clean large rooms big comfortable beds. Breakfast choices are what I would expect.

Owner Response, 11 Mai 2021

Dear Kim, It was such a pleasure to welcome you to Best Western Plus Peak Vista Inn & Suites. We're delighted you enjoyed our convenient location and comfortable accommodations, and we trust you had a fabulous time exploring the area. Our friendly team would be excited to host you again for another fantastic visit.

"Loved our stay"
Cruising-along, 08 Mai 2021

We had the King Corner Suite with Mountain View's on the 4th floor recently. We wished we could have stayed longer than the one night! It was immaculate, quiet and huge. The shower is awesome, we had 2 TVs with HBO. The included breakfast had bacon and eggs besides the usual yogurt and fruit. All the staff were pleasant and helpful. If ever in the area again we will be sure to stay at the Best Western Plus Peak Vista Inn.

Owner Response, 08 Mai 2021

Thank you for allowing us to call you our guest at Best Western Plus Peak Vista Inn & Suites. We are delighted to receive your wonderful remarks regarding our well-maintained property and thrilled to receive your compliments pertaining to our hardworking team. The greatest compliment a guest can offer is his or her return business, and we look forward to welcoming you back soon!

"Great view and location"
louisej148, 08 Mai 2021

Everyone from front desk, to housekeepers to breakfast staff were very friendly and helpful. I had an absolutely glorious view of Pikes Peak. My room was clean, but because of COVID-19 they do not clean daily… However I was able to get fresh linens and towels anytime I wanted.

Owner Response, 08 Mai 2021

Dear Janet, Here at Best Western Plus Peak Vista Inn & Suites, you can always count on a warm and pleasant atmosphere. While our housekeeping team is not servicing rooms while guests are in them, it was our pleasure to accommodate your needs to ensure a comfortable stay. Please think of us again the next time you're in Colorado Springs. We look forward to welcoming you back soon!

"Stay-cation"
27992brandyb, 30 Avril 2021

Really enjoyed my time. Very clean and comfortable with a great pool/spa to entertain my son :) Conveniently located off of Woodman and I-25 , close to all the fun stuff CS has to offer. Garden of the gods and Manitou are only 15-20 min away!

Owner Response, 30 Avril 2021

Dear Brandy, It brightens our day to know you had a fabulous staycation with us at Best Western Plus Peak Vista Inn & Suites! We're thrilled you enjoyed our comfortable accommodations, awesome amenities, and fantastic location. Our team trusts you had a memorable trip with your son. Come back to see us again soon!

"Clean and convenient "
Team_Trike, 30 Avril 2021

Easy check in, friendly staff, clean rooms/common areas, covid protocols being followed. Breakfast offered - continental, covid style. Great location and easy parking. Would stay again if in the area.

Owner Response, 30 Avril 2021

Thanks for choosing us to host your recent travels at Best Western Plus Peak Vista Inn & Suites. It's wonderful our exceptional hospitality, fantastic location, and attention to cleanliness were highlights of your visit. Our team hopes you had a phenomenal time exploring all the area has to offer. Please return to stay with us the next time you're in Colorado Springs.

"Not good if you are chemically sensitive"
jencR4872TA, 29 Avril 2021

I was expecting a great hotel based on the reviews. The minute you walk in, the hotel reeks of bleach. The room smelled so strongly of chemicals, it made me sick. Had major allergic response. I went to talk to the front desk and was told it was probably the covid fogger they use in each of the rooms. Yep, they are spraying toxic chemicals into each room to "kill covid". I asked to change rooms and was told there were none open. I asked if I could check out and was told I have to pay for one night (was staying multiple). This front desk person was so incredibly rude and unhelpful. So we opened the window and left the fan running and we left the room for several hours. Came back, no change. Still chemical fragrance flowery weird smell. Woke up with major sinus pain. Checked out in the morning. In addition to the awful chemical odors everywhere in the hotel, the toilet is so close to the sink cabinet you can barely fit, the hotel looks run down with baseboards and windows rotting and peeling off, the bed was rock hard and the couch was stained. The breakfast being offered is the worst of any hotel I have stayed out while driving across country (mostly Best Westerns). Depending on where your room is, you hear the freeway ALL night long. Highly recommend staying elsewhere.

Owner Response, 29 Avril 2021

Dear Jen, Guest feedback is always appreciated and welcome, so thank you for taking the time to share your experience. It's always our goal to provide a safe and comfortable stay. We are committed to doing everything we can to deep clean our rooms and uphold the highest standards in cleanliness. Please accept our apologies that some of the products used made you feel uncomfortable. Your constructive comments are gratefully received, and we will keep them in mind as we continue to make improvements to our property and procedures. We trust that you were still able to enjoy all that beautiful Colorado Springs has to offer. On behalf of our entire team, we wish you all the best as your trip across the country continues.

"FANTASTIC HOTEL -GREAT COVID PERCAUTIONS!!"
DonHalazon, 29 Avril 2021

This is a great hotel! Great location, beautiful rooms and EVERYONE wearing masks!! Chris at the front desk has excellent customer service skills!!! We felt very safe! I have a bad back but with the excellent beds I had a great night sleep!!

Owner Response, 29 Avril 2021

Dear Don, It was an honor to call you our guest and we are thrilled to receive your compliments regarding our team here at Best Western Plus Peak Vista Inn & Suites. The health and safety of our guests have always been of utmost importance, and we appreciate your recognition of the efforts we are making to ensure a healthy stay. Should your travels bring you back to Colorado Springs, we hope you will consider us for another comfortable and pleasant experience.

"Amazing"
Kswartz19, 27 Avril 2021

This is one of the cleanest Best Westerns we have ever stayed in. We were traveling from Texas to Washington to see family and this was a great place to stop for the night. The staff was friendly and the water up front was incredible!

Owner Response, 27 Avril 2021

Thank you for allowing us to host you at Best Western Plus Peak Vista Inn & Suites. Reading your review has brightened our day and we are thrilled you enjoyed our well-maintained property. Please think of us again the next time you're in Colorado Springs. We hope to have a chance to welcome you back soon!

"LOVED IT!"
440alainar, 22 Avril 2021

We could see the mountains from our room. The hotel is clean with a relaxing decor. The staff is friendly and helpful. The breakfast is good. The fruit water in the lobby is a nice touch. I appreciated the experience.

"Busytraveler3"
DLLujan, 22 Avril 2021

When first checking into the hotel, I found on 4/20 guest were in front smoking marihuana. Along with odor coming from the elevator to, I couldn't even get on. First thinking I was not even going to return because of the not caring about the rest of hotel guest. Then in the morning the oder was gone and talking to a hotel person-Sorry I didn't get her name. I felt better about returning from here on out. I will use this as my business hotel. Only 1 small flaw I wish they start doing more for breakfast the what they offered toast, cereal, all grab and go's. I have stayed at a few hotels that offer full breakfast, just having a staff member whipping down tables & chairs after each use. Or offer plastic gloves to serve to the guest!!????

"Great hotel"
1700FabianC, 20 Avril 2021

Very comfortable hotel, receptionist was nice. Noise complaint next door but front desk did proceed to knock at the guest's door and loud noise and music stopped soon after. We would definitely stay again! Best Western hotels are our go-to any time.

Owner Response, 20 Avril 2021

Dear Fabian, Thanks for choosing Best Western Plus Peak Vista Inn & Suites and taking a moment to share your fantastic rating. It's wonderful you enjoyed our comfortable accommodations and friendly service. We're sorry for any inconvenience caused by the noise, however, our team was happy to assist in resolving the issue. We hope you had a phenomenal trip, and we look forward to welcoming you back the next time you're in Colorado Springs.

"Colorado Trip"
barb1382marshall, 17 Avril 2021

The hotel was clean and the staff was very friendly and helpful. The breakfast had great choices. Pet Friendly. The location of hotel was great easy to get to our excursions. I do recommend this hotel.

Owner Response, 17 Avril 2021

Dear Barb, Thank you for the wonderful review and recommendation! We're thrilled our attention to cleanliness and service impressed you and that you appreciated our pet-friendly accommodations. It's also great to know that our location worked well for your visit and that our tasty breakfast menu was to your liking. The next time you're in town, please come see us again at Best Western Plus Peak Vista Inn & Suites.

"Employee conference"
S8799DAmarym, 14 Avril 2021

Very comfortable and staff are very friendly and helpful .The rooms were clean and Spacious. The staff was friendly and helpful, the breakfast was awesome. Really enjoyed the swimming pool and our meeting went very smooth in the breakfast area. Thank you

Owner Response, 14 Avril 2021

Dear Mary, At Best Western Plus Peak Vista Inn & Suites our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our clean, comfortable rooms provided you with the ideal place to rest and that our friendly staff made you feel welcome. Thank you for sharing how much you appreciated the included breakfast. Should you be in the area again, please come back to see us.

"Colorado Vacation"
jmcfitzberg, 09 Avril 2021

Great location very easy to get on and off the highways. Nice location with views of the mountains. The morning cold breakfast was better than other hotels we stayed at and consisted of cold cereal, oranges or bananas, danish, bagels, orange and apple juice, fruit bars and hot coffee. The room was very nice, comfortable bed with a great shower.

Owner Response, 09 Avril 2021

Thanks for choosing us to host your Colorado vacation at Best Western Plus Peak Vista Inn & Suites. It's wonderful you enjoyed our fantastic location and comfortable accommodations, and we trust you had a relaxing stay. Thank you for your time, and please come back to see us again.

"Mini-vacation"
picasso627, 04 Avril 2021

I enjoyed staying at this Best Western. It's a very convenient location with a beautiful view of Pike's Peak. Rae at the front desk was very helpful and accommodating, and Ted at the front desk was friendly and thorough. Attractive decor at this hotel. Will definitely stay here again.

Owner Response, 04 Avril 2021

Thank you for choosing us to host your getaway; it was a pleasure to welcome you to Best Western Plus Peak Vista Inn & Suites. It's wonderful you enjoyed our awesome location and beautiful view. Our friendly team looks forward to serving you again soon!

"Good Stay"
837denisew, 02 Avril 2021

We stayed for 3 days visiting the area for College tours. The showerhead was amazing! The service was friendly and the location was great. The chemicals in the pool and hot tub were too strong but otherwise nice. Of course with COVID the breakfast is very minimal.

Owner Response, 02 Avril 2021

Dear Denise, Thank you for choosing Best Western Plus Peak Vista Inn & Suites during your travels. We are delighted to hear that you were able to enjoy our amazing service and convenient location. We hope you had a wonderful time exploring the area. We will discuss your additional comments with our team as we work on improving overall guest satisfaction. Should your travels bring you back, count on us again to deliver.

"Good quality"
AnnetteBmomma, 31 Mars 2021

Helpful and friendly staff. The breakfast was run well and maintained by sweet attendants. The rooms were quite small, but the deluxe beds were comfortable. Good quality place. Pet friendly and lots of dogs but all were well behaved and quiet.

Owner Response, 31 Mars 2021

Dear Annette, Thank you for your kind review of Best Western Plus Peak Vista Inn & Suites. We are so glad you enjoyed the warm hospitality of our team and thrilled you enjoyed our beds. It was an honor to host you and we hope you had a restful and relaxing stay. We wish you safe travels and look forward to seeing you again soon!

"Great Hotel in Colorado Springs"
RattlesnakeCharlie, 30 Mars 2021

I stay here ever time I come to Colorado Springs. Good location, excellent rooms and entire hotel. I can recommend this to anyone. I pay a little extra to get a room with a view of the mountains. Pool setup is great, and my grandchildren get to let off a little steam.

Owner Response, 30 Mars 2021

Dear Charlie, It was a pleasure to welcome your familiar face back to Best Western Plus Peak Vista Inn & Suites. We're thrilled you appreciated our excellent location, comfortable accommodations, and beautiful views. Our team trusts you had a memorable trip with your grandchildren. We look forward to your next visit!

"Love it"
Uramicha_79, 24 Mars 2021

I really liked the hotel, it is in a very good location, the building is very clean, the staff is very friendly and helpful, breakfast is good and best of all with a very good price, I highly recommend it.

Owner Response, 24 Mars 2021

A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're also thrilled that you enjoyed a tasty breakfast with us, and we greatly appreciate the recommendation. It would be our pleasure to welcome you back to Best Western Plus Peak Vista Inn & Suites, so don't be a stranger!

"Small and unhelpful"
piscesfishie, 23 Mars 2021

After reading all the good reviews here, I was looking forward to my stay at Colorado Springs, but it started out on a very bad note. Before arriving, I was pleasantly surprised that could check in online and put in my comments and requests. When I arrived, despite being BW Gold, I was given probably the worst room. It was small, dark, with no view. Also, none of the requests were addressed. It feels like nobody bothered to read the check in comments. I also specifically looked for hotels with microwave as I needed to sterilize bottles for my baby, but the microwave in the room didn't work. We did some troubleshooting and realized it wasn't connected to an outlet as the cable was too short. When we informed the front desk staff, he told us the hotel was full. When we asked for an extension cord so we can move the microwave and plug it in ourselves, he told us he didn't have one, can't do anything, and asked us to talk to the manager the next day. We had to move the furniture around and figure out how to get things working ourselves. Very disappointed!

Owner Response, 23 Mars 2021

Thank you for the feedback. We are disappointed to hear that we fell short in some aspects of your stay. Rest assured that our team will discuss your comments to ensure that we are delivering impeccable service and helping accommodate guest requests. We apologize for dropping the ball. We would love another chance to impress you the next time you are in Colorado Springs.

"Service was amazing"
Kbelshe, 18 Mars 2021

Super clean hotel, everyone was so friendly. The view of the mountains outside was just beautiful! The service at best western will bring us back to any best western, we stayed at 2 different ones on our trip, and they are just really good people! Would highly recommend!! Even though breakfast was limited anyone could find something! And again, great cleaning protocol!! Smelled clean and looked clean!!!

Owner Response, 18 Mars 2021

On behalf of our entire team at Best Western Plus Peak Vista Inn & Suites, thank you for joining us during your time in town. Your experience is one that we work hard to provide, so it's a delight to read your kind words. The next time your adventures bring you back this way, we hope that we will be your first stop!

"Fantastic Staff"
Chris V, 16 Mars 2021

The bed was super comfy! I was there 4 days during the Blizzard in March 2021. The entire staff was fantastic! Friendly, helpful The hotel is easy to get to from the highway and a nice location too. I had the King suite it was a great space, large tv, couch, The shower head was wonderful (gonna try to find one of those for home)

Owner Response, 16 Mars 2021

We're so happy that you decided to wait out the storm at Best Western Plus Peak Vista Inn & Suites. You can always depend on us for clean, cozy rooms and top-notch service. We truly appreciate you sharing your kind words and the five-star rating. Seeing your familiar face on a future stay would be an honor!

"Great stay"
donwayneh, 10 Mars 2021

I want to let everyone know that this is a very nice BW, great service, very nice appearance, very clean rooms. Nice to have a breakfast again. I love the showers and the best shower head I've see in any BW or many 5 star hotels. Great job

Owner Response, 10 Mars 2021

Dear Don, This is what we love to hear! Thank you for joining us at Best Western Plus Peak Vista Inn & Suites and for sharing your kind words. Keep counting on us for a wonderful stay, and we'll keep doing everything we can to make every visit better than the last.

"Visiting my son that is stationed at Fort Carson"
Happymom0329, 02 Mars 2021

Nice hotel. Updated and clean. Nice sized room and appropriate furniture for the space. VERY comfortable beds! The pool area was nice but the hot tub is very small. Ok for 4 people and that is pushing it a bit if you are not related or friends. I would have had a very nice view of the mountains on the 2nd floor but a big pine tree was in the way directly outside of my window. It needed trimming. Great prices for the hotel - it was in very good shape and modern.

Owner Response, 02 Mars 2021

Thank you for choosing Best Western Plus Peak Vista Inn & Suites! It is wonderful our comfortable accommodations were lovely for you, among other things. We hope your time in the city was amazing, and we are eager to welcome you back on your next trip!

"Good value"
maxnicetrip, 22 Février 2021

Good value. The traditional Best Western room. Would be nice if they added lamps that had USB ports. I would like to see a full breakfast, but I know this is not possible during covid no stars taken off for this though.

Owner Response, 22 Février 2021

Dear Max, Thank you for taking the time to share your feedback. We are glad you appreciated our value, and we hope you found your room to be comfortable. Furthermore, we do hope we can offer our full breakfast in the future, and we appreciate your understanding. Take care, and we wish to see you again!

"Great experience"
358tanab, 22 Février 2021

Very clean friendly employees. Saw this lady very upset yelling at the front desk and the young man behind the desk kept his cool and was polite thru it kudos to him. The breakfast was good. The pool was open so that was a plus.

Owner Response, 22 Février 2021

Dear Tana, Thank you for taking the time to share how much you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites. It is fantastic to hear that you liked our clean, comfortable property, friendly staff, and plentiful amenities. Please come back and see us again when you are next in Colorado Springs.

"GREAT PEOPLE! GREAT PLACE! QUIET!"
Breeandjake, 21 Février 2021

Great service, great place for a quiet vacation. Clean. Very close to restaurants and other amenities. Staff is very friendly and helpful! We stay here multiply times a year! Can't get any better stay than this one. Mountain views are awesome too! Love the hot tub!

Owner Response, 21 Février 2021

It is wonderful to see your perfect rating! In addition to our location and cleanliness, we are delighted you enjoyed our service. You know what to expect and we're glad our marks were hit. All the best and we can't wait to see you again at Best Western Plus Peak Vista Inn & Suites!

"Great Location, and clean and friendly place to stay"
essentialworker21, 06 Février 2021

Clean room, Breakfast was ok, Internet speed was fast, was able to stream movies. Restaurants close by. Quiet area, got a good nights rest, even though it was close to the freeway. Friendly and caring staff.

Owner Response, 06 Février 2021

Dear RW, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're glad our clean, quiet rooms provided you with the ideal place to rest and that you felt welcome while you were here. It's also great to know that our location worked well for your needs. Should your travels bring you back to the area, we welcome you to stay with us again.

"Nice property, friendly staff, plenty of amenities."
Echo6768, 30 Janvier 2021

We actually live in the same city, but I desperately needed to get the kids out of the house. Booked a night just for the pool/hot tub (this is what it has come to during pandemic). We were allowed to make an hour pool reservation (they are normally 30 min) as they limit pool occupancy to 6. It was a lovely pool area and beds were comfortable as usual at BW.

Owner Response, 30 Janvier 2021

Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is wonderful to see you and your kids enjoyed your short staycation and our fun pool area. We are pleased to hear you all had a good night's sleep in our comfortable beds and we hope you will come back and see us again soon!

"Great People"
C3011XIcherylk, 29 Janvier 2021

This hotel is well managed and very clean. The check - in lady was very helpful. We had room 310 at first but there was a problem with the toilet; wouldn't stop running! We called down, she came right up and checked everything. Seeing as it wouldn't be able to be fixed right away, she gave us a different room, 2 doors down so we would not have to lug everything far. Thank you!

Owner Response, 29 Janvier 2021

Dear Cheryl, We're delighted to hear that our receptionist was able to assist you with alternate accommodations after an issue you encountered in your original room. Your highlight on our dedication to cleanliness is appreciated, and we look forward to welcoming you back to Best Western Plus Peak Vista Inn & Suites for another fantastic visit.

"Family Birthday staycation"
deanar4jc, 25 Janvier 2021

Ted was amazing and went above and beyond to help us celebrate my son's birthday. He did a great job explaining the Covid restrictions and made us feel wonderful on our visit. We will be back again. Ted rocks!

Owner Response, 25 Janvier 2021

We're so glad that your son enjoyed his birthday. Thank you for choosing to celebrate it at Best Western Plus Peak Vista Inn & Suites! Ted will be so excited to hear that you highlighted his efforts to ensure a wonderful experience. Come back and celebrate with us again next year!

"Business Travel"
Safari60742, 25 Janvier 2021

I am on a long-term construction project at the US Air Force Academy, and stay at the Best Western Plus Peak Vista Inn & Suites during the week, then travel home and back on the weekends. I have stayed at this Best Western on a weekly basis since the beginning of August 2020, and I have never been disappointed. The GM of this Best Western is doing a great job of providing customer service during a difficult time for hotels. The staff is always friendly and professional, and the rooms are always neat and clean. Breakfast has been curtailed due to the state requirements, but they still serve a modified continental breakfast. There are limits on the number of people allowed in the pool and hot tub, but it seems that the guests are understanding and I have not seen any problems. This hotel is also within a 2-3 minute walk to an Old Chicago restaurant and an Outback restaurant, and a gas station is 1 block away. My stays at the Peak Vista Inn have also been very cost effective for my company. I am recommending this Best Western hotel to anyone who has business in the Colorado Springs area, or plan on coming to Colorado Springs for a vacation.

Owner Response, 25 Janvier 2021

It has truly been a delight having you as our guest these past few months. Thank you for choosing Best Western Plus Peak Vista Inn & Suites and for sharing your kind words. We appreciate you highlighting our efforts to ensure a safe environment while still providing our on-site amenities. If you need anything at all throughout your stay, don't hesitate to let us know. We aim to impress and we want to keep earning your five-star rating!

"Great Hotel"
derrickwg36, 19 Janvier 2021

I stayed at the Best Western Plus Peak Vista Inn & Suites due to an internet coupon I received and the great customer ratings received by the hotel. I was not disappointed, this was a great hotel location with an amazing staff. The hotel itself was a little outdated but the rooms were very clean and the service was great. They also served a complimentary breakfast which definitely had food to meat any breakfast diet. I was very pleased with this hotel and recommend it to anyone visiting Colorado Springs.

Owner Response, 19 Janvier 2021

Dear Derrick, What a review! We're delighted that you used that coupon so we could show you all we have to offer at Best Western Plus Peak Vista Inn & Suites. Our team is delighted to hear you enjoyed the service we provide as well as the convenience of our location, and we look forward to sharing another tasty breakfast with you the next time you're in town.

"Pet friendly?"
Withpet, 18 Janvier 2021

We stayed here as it had the most reasonable pet fee in the area but even at that we paid $80 for our dog for a 4 night stay. Very small room. Limited breakfast, I ended up buying groceries and just had their coffee. Only 1 chair in room, at the desk which blocked the bathroom.

Owner Response, 18 Janvier 2021

Thank you for choosing us to host you and your furry friend. However, it appears we still have some work to do. We strive to always work on improving overall guest satisfaction and will discuss your comments to ensure we are delivering the best experience possible. We would love another chance to welcome you back next time you are in the area.

"Great value"
Phyllis W, 16 Janvier 2021

I had to spend one night in the Springs while my car was being repaired. Trusting the Best Western Plus chain I booked here, and was rewarded with an excellent night's sleep and a spacious studio for comfort as I waited. The breakfast was not the typical COVID inspired grab and go, but a nice buffet with bacon and eggs cooked on order. While this visit was strictly business, I would gladly return again with family for a pleasure trip. The location is just off I-25 so very easy to find but far enough away not to hear any freeway noise.

Owner Response, 16 Janvier 2021

Dear Phyllis, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites while you were waiting for your car to be ready; it was a pleasure to welcome you. We're delighted to hear that we were able to provide such an enjoyable experience and you appreciated our comfortable accommodations, as well as had the opportunity to try the delicious breakfast menu. Thank you so much for taking the time to share your kind words, and it would be wonderful to welcome you back with your family on another occasion.

"Short Getaway"
dartfrog33, 06 Janvier 2021

My husband and I decided to take a staycation to relax for a few days. This Best Western reminded me why we prefer this chain. The employees were fabulous! Very friendly and immediately took care of the one small issue we had. It was very clean and quiet. They had the indoor pool open and we got to make a reservation for it due to covid. We were the only ones in it so it was very nice. The parking lot was full, but we never heard any noise during our stay. We will definitely return!

Owner Response, 06 Janvier 2021

Seeing your perfect rating is wonderful! We are happy you were pleased with our friendly team and quiet setting, among other things. For another excellent staycation at Best Western Plus Peak Vista Inn & Suites, you know where to find us, and we wish you the best along your way.

"Fun in Colorado Springs"
Opedogg23, 04 Janvier 2021

This was an awesome place to stay! We had a great view of the Rockies! I suggest asking for a 4th floor mountain view room. Centralized, so it is close to a lot of stuff. They do an awesome job, especially with the pandemic going on. Highly recommend!

Owner Response, 04 Janvier 2021

Your five-star review has truly brightened our day! From our spectacular views to our central location and committed service team, we are elated that you enjoyed being our guest at Best Western Plus Peak Vista Inn & Suites. Thank you so much for your recommendation, and we trust we will see you again when you return to Colorado Springs!

"Amazing stay"
salonip833, 03 Janvier 2021

Amazing view from the hotel. Really nice customer service, breakfast was fresh and had plenty of options even during COVID. The hot tub and pool were a plus. The rooms were clean and the front desk was really helpful

Owner Response, 03 Janvier 2021

Dear Saloni, We're elated to hear about your amazing stay with us at Best Western Plus Peak Vista Inn & Suites. From our helpful service to our breakfast buffet, we're thrilled to have met your expectations. We hope you'll join us again the next time you frequent Colorado Springs. Many thanks for the positive review!

"Will be back!"
celinas2021, 03 Janvier 2021

The gentle man working the desk in the evening was nice, professional, and accommodating! The entire hotel was very clean. This includes the pool and hot tub area! It wasn't slimy or moldy anywhere. I usually get kinda weirded out by pool areas but I'd 100% go again. It was pet friendly. We didn't bring a pet but we met a lot of new fur friends! There wasn't pet accidents anywhere. The room was very nice. Not dirty and very comfortable. Our compliments to the house keepers! Thank you! The pool times were organized and fair. Will definitely be back.

Owner Response, 03 Janvier 2021

Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We are pleased to hear you found our property to be clean and comfortable and enjoyed some time in our pool. It is wonderful to see you also enjoyed pleasant interactions with our friendly staff. We look forward to welcoming you back again soon!

"Best winter family vacation ever"
blenbar, 03 Janvier 2021

I highly recommend this hotel to everyone. It's cleam, cozy, comfortable, Its location is extremely convenient and prices of rooms are very fair. We're all very satisfied with this stay at Best Western in Colorado Springs.

Owner Response, 03 Janvier 2021

Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We are so pleased to see you liked our clean, cozy accommodations, and convenient location. We look forward to welcoming you back when you are next in Colorado Springs.

"After Christmas get away"
Prettyjewel, 30 Décembre 2020

Excellent place to stay it's very clean and the staff was attentive and friendly too. This location is very close to all attractions. I will definitely stay here again when vacationing in Colorado. I recommend a fire pit in front of the hotel.

Owner Response, 30 Décembre 2020

Thank you for choosing Best Western Plus Peak Vista Inn & Suites for your getaway! We're thrilled that you enjoyed your visit, and we appreciate you sharing your kind words. We'll keep your suggestion in mind when making future improvements - we love hearing what our guests would enjoy! We hope that your travels bring you back our way soon because we'd love the opportunity to serve you again.

"Good stay"
gregcouger, 29 Décembre 2020

My family of 6 enjoyed our stay. We had no problems with the room. The biggest concern I had was the bed felt like it had a crater in the middle of it. Overall, I would still return to this place to stay again.

Owner Response, 29 Décembre 2020

Dear Greg, We're happy to hear that you and your family enjoyed your stay though it is unfortunate that you felt your bed could have been more comfortable. Rest assured, we will keep your thoughts in mind as we continue to improve, and we look forward to earning another high rating from you the next time you're in town.

"Small Room Suite"
N157UDcharlesl, 21 Décembre 2020

I booked the corner King bed room suite mountain view. I would have to say I was pretty disappointed . The mountain view was one window in the bedroom. The sitting room was so small they had room for only a single chair. How can a suite have one chair ? I noticed that non corner King suites had sofas so I recommend if you both expect to sit and watch tv and don't want to sit at a desk chair ,you get one of those. The hotel itself is fine . I was just disappointed that my room did not live up to my expectations.

Owner Response, 21 Décembre 2020

Dear Charles, Thank you for being our guest during your time in Colorado Springs. We're very sorry to hear that your room wasn't quite what you were hoping for. It's always our goal to honor room preference requests, but this depends on availability on the day of check-in. We hope that you will consider joining us again in the future so that we can ensure you are in the perfect room for you.

"Good Night Sleep!"
kimtB3581LW, 21 Décembre 2020

Beds were comfy. Room was quiet and clean. Grab and go breakfast could have been better, but we will blame that on COVID (just need to keep it stocked add a donut of muffin). Pool has a 30 minute per family schedule due to COVID; We didn't get to try the pool out.

Owner Response, 21 Décembre 2020

Dear Kim, At Best Western Plus Peak Vista Inn & Suites, we strive to help every guest get a great night's sleep, so we're thrilled that our cozy beds were to your liking. We're sorry that you didn't get the chance to try out the pool this time around. Hopefully, you'll be back to take full advantage. Thank you for being our guest and for the five-star rating. Nothing would make us happier than hosting you again in the future!

"Very comfy beds and quiet space"
Bakeaholic, 20 Décembre 2020

Great experience for a reasonable price. The front desk staff was friendly and informative. The room was clean, quiet and had everything we needed including a good size fridge. The bed was extremely comfortable (cloud like) and the shower had excellent water pressure. The breakfast was continental and pretty minimal, but they are all like that now. All in all, a great stay!

Owner Response, 20 Décembre 2020

Thank you for choosing Best Western Plus Peak Vista Inn & Suites! We hope your time in the area was excellent, and we are happy to see your stay with us was wonderful. Our team will be happy to hear from you, and we are glad you enjoyed your comfortable room as well. All the best, and we cannot wait to see you again!

"EXCELLENT staff, comfortable hotrl"
Billsbestwestern, 08 Décembre 2020

I and my family have been in the throws of moving and needed to find a reasonable and comfortable hotel arrangement. Decided on this Best Western Peak Vista Inn. I've stayed at many hotels of this class for its overall value. This hotel exceeded all expectations in comfort, friendliness and value. We had to extend a few nights as our residence was not yet move in ready. Everyone here at this location could not have been more accommodating. I was truly impressed

Owner Response, 08 Décembre 2020

Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We're delighted that our cleanliness and comfort were both aspects of your stay that helped you relax a little while you and your family were in the throes of moving. We're happy to hear we left a wonderful first impression, and we can't wait to welcome you back for an even better visit.

"Excellent staff excellent stay"
mrmontezdaniel, 07 Décembre 2020

During these trying times they have developed a system that still allows them to give superior service. I am very impressed with how ki d and helpful the staff is and would recommend this hotel chain to everyone.

Owner Response, 07 Décembre 2020

It's delightful to read that our outstanding staff could play a pivotal role in taking your stay beyond your expectations. We appreciate your recommendation and look forward to welcoming you back to Best Western Plus Peak Vista Inn & Suites the next time you're looking for an excellent stay.

"Visit to the zoo unfortunately many guests took off their masks once they were inside the zoo."
julieeD7050SY, 25 Novembre 2020

My mom and grandma would take us to the springs once a year as a treat. My granddaughter had been doing distance learning for 2 weeks and needed to get out of our very small town so I decided to take her to the springs. A coworker recommended your hotel. Yes it was very clean and affordable.My granddaughter loved the window seat. I was thrilled the workout room was open even thought the TV was out of order. Glad I brought my headphones! Pillows were amazing, staff was friendly.

Owner Response, 25 Novembre 2020

Dear Julie, From our convenient fitness facilities and clean accommodations to our wonderful staff and cozy beds, we are thrilled to hear that you enjoyed your visit. We hope you had a great time at the springs. We look forward to seeing you and your family again the next time you are in town.

"Very accommodating, clean, and welcoming!"
369cyndyc, 25 Novembre 2020

This was a perfect room with lots of space, and a very nice view! I even got to use the hot tub. Breakfast was hot and ready to go. I would come back anytime! They even have a Keurig coffee maker in the room!

Owner Response, 25 Novembre 2020

Dear Cyndy, Our goal is to impress everyone who stays at Best Western Plus Peak Vista Inn & Suites so we're happy to hear we succeeded with you! It's great to know that our clean, welcoming accommodations and included amenities were exactly what you were looking for. If your adventures bring you back to the area, please come see us again.

"Amazing hotel"
Jdockery2008, 16 Novembre 2020

This is my new favorite place to stay . Safe area of Colorado Springs. Parking lot well lit at night. Beds are super comfy. Employees are always friendly and welcoming!! Pool and hot tub area well kept. Breakfast is amazing fresh cooked eggs on request during covid!

Owner Response, 16 Novembre 2020

Dear Julie, Our team endeavors to provide our guests with a quality stay and a full-fledged experience, so we're thrilled to see that we could hit all of our marks. We look forward to welcoming you back for another comfortable and amazing experience, so visit us again at Best Western Plus Peak Vista Inn & Suites.

"4-Day Weekend in Colorado Springs"
Priscilla B, 09 Novembre 2020

The hotel was squeaky clean and COVID compliant. Very comfortable rooms including the beds. Close to restaurants, walking distance to Old Chicago. Friendly, helpful staff. Near I-25 so a little noisy. Great stay.

Owner Response, 09 Novembre 2020

Dear Priscilla, A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're also glad you loved the convenience of our location, and we look forward to seeing you again at Best Western Plus Peak Vista Inn & Suites.

"?????"
Ww7xl, 09 Novembre 2020

so I stayed 3 night at this location! I am a rewards member and this was the worst one ever! Tube would not drain told the front counter each day! They did not try to move me or try to do anything to help the problem! This drives me crazy that the customer service was lacking. And to refresh service it's a joke the way it is explained and the follow through is horrible! I should have just started at super 8! Will never stay at this location again if they don't try to make this right!!!

Owner Response, 09 Novembre 2020

While we are grateful that we had the opportunity to host you during your time in Colorado Springs, we're very sorry that we failed to provide the fantastic experience we are known for. This is not typical feedback that we receive, and we sincerely apologize for the inconvenience you experienced. Your remarks will be discussed internally so that we can seize these opportunities for improvement and ensure that the same missteps are not repeated. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

"Amazing!"
Joyce B, 03 Novembre 2020

Great staff, very accommodating and friendly. SO SORRY I lost her name, Rae? Renae? goes out of her way to make you feel welcome. Never heard a noise from the other rooms next door or overhead. Even with a dog the room was very clean, some places look like they do less cleaning if you bring a fur baby. Slept great. Because of COVID we did not have breakfast there, but they offered bacon and eggs on request along with the usual cold items. Visit family there 1-2 times a year and this is our new place to stay.

Owner Response, 03 Novembre 2020

Dear Joyce, Thank you for making Best Western Plus Peak Vista Inn & Suites your new go-to accommodations in the area! We love to help our guests and their furry friends feel right at home, and we're glad to know that you found that to be the case. Thank you for highlighting our clean, cozy rooms and friendly service. Your comfort is our pleasure, and we look forward to hosting you the next time you're in town to see family.

"Good value for the price, good service overall"
Anonymous855, 02 Novembre 2020

We did not use any facilities other than our sleeping room and the breakfast so I cannot speak to the pool, etc. On the weekend, they cook eggs but it is unclear how to request, where to stand (or sit) and I saw people with pancakes so I was generally confused. I'd say stick to the hard cooked eggs, they're fresh, and make some toast or have a bagel. I listened to the front desk try to help people with restaurants but honestly, they are not concierges and I smiled at their personal preferences. Find your own restaurants ahead of time on Trip Advisor. I'd stay here again!

Owner Response, 02 Novembre 2020

It would be a treat to welcome you back to Best Western Plus Peak Vista Inn & Suites! Despite some of the concerns you've shared, we're happy you had a pleasant time overall, and we will keep your feedback in mind moving forward. The next time you're in Colorado Springs, please come back to see us!

"Nice place"
tylerh117, 01 Novembre 2020

My family and I stayed one night and used the pool and hot tub area. Everything worked was expected and the room was nice. This place has fairly updated bathrooms that aren't huge, but look nice. Plenty of outlets in the room to charge your devices. Breakfast during covid was nice. Really nice front entry way and breakfast area.

Owner Response, 01 Novembre 2020

Dear Tyler, It was a pleasure hosting you and your family at Best Western Plus Peak Vista Inn & Suites! We're glad you enjoyed the pool and that our updated, comfortable rooms had everything you needed. Thank you for sharing how much you appreciated the included breakfast. Should you be in the area again, please come back to see us.

"Why go anywhere else?"
dougt509, 30 Octobre 2020

Clean hotel with a feeling you get more than you'd pay for elsewhere. Water pressure is freaking amazing! I mean a hot shower like no other. Hotel manager Nicki takes care of everything my team ever needs while they stay there.

Owner Response, 30 Octobre 2020

Dear Doug, At Best Western Plus Peak Vista Inn & Suites our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our attention to cleanliness and service impressed you and that you and your team enjoyed the hot showers. Please come see us again soon.

"10/10"
Becki M, 27 Octobre 2020

We were supposed to be in Estes Park for 5 days but due to the fires had to switch our plans last minute. Every single employee we came across was incredibly nice and extremely helpful. The rooms were very clean and having the pool/hot tub open with limitations due to COVID was just what our two children needed after the Estes Park disappointment. The breakfast in the morning is 10/10 and the woman working the breakfast was above and beyond. I haven't seen a hotel breakfast operate like this - she cleaned after someone would go through the line and made sure the bagel drawers were filled at all times and asked us how our breakfast was on a couple different occasions. Because of the wonderful staff and the cleanliness of this hotel - it made it easy to relax and take the vacation we were hoping to have in Estes! We have already talked about coming back and staying at this hotel when we come back to the springs which hopefully is sooner rather than later!

Owner Response, 27 Octobre 2020

Our team goes above and beyond to deliver an amazing stay for our guests. We are thrilled that their hard work was recognized. Thank you for counting on Best Western Plus Peak Vista Inn & Suites during your trip and we look forward to your next visit.

"Colorado Springs Hotel"
Nebraskalove, 22 Octobre 2020

Very clean hotel and room and friendly staff. It was conveniently located near restaurants/pubs and attractions. Close to the freeway too. They even had a hot breakfast which I wasn't expecting. Would definatelly stay there again.

Owner Response, 22 Octobre 2020

Dear Diane, Our team aims to provide a stay that is the epitome of comfort and quality, so we're happy to hear that your time with us was reflective of this goal. We're delighted that you enjoyed our clean accommodations and friendly service, and we look forward to hosting you again at Best Western Plus Peak Vista Inn & Suites.

"My first choice in the BW's available in Colorado Springs"
LindyC46, 19 Octobre 2020

First, it was very busy - I was surprised. But, staff was friendly, my room was clean, and I felt the way staff was handling the breakfast buffet was adequate to encourage social distancing. The only thing I noticed, after having stayed at this facility several times in the past, was that the property is looking a little 'worn.'

Owner Response, 19 Octobre 2020

Dear Lindy, Clean accommodations and a friendly team are both important to a successful trip, and to hear that this was your experience has us delighted. We're also glad you enjoyed a tasty breakfast and that you appreciate our dedication to safety. It would be our pleasure to host you again in the future, so don't be a stranger!

"Great stay!"
feliciaawwn, 17 Octobre 2020

This was the third time that my family I have stayed here. As always, the room was clean, staff was friendly and efficient, and we had an all around great stay. Even with Covid happening, they took all precautions within the hotel to keep everybody safe.

Owner Response, 17 Octobre 2020

Dear Felicia, A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We appreciate your highlight on our dedication to safety, and we look forward to seeing you again for another great experience at Best Western Plus Peak Vista Inn & Suites.

"We extended our stay and the rest of our trip was spent here"
AutumnLP, 15 Octobre 2020

After traveling around CO we stopped here to see Colorado Springs and Manitou Springs. There are many things to do however everyone else is there to see them too. We enjoyed the cleanliness and spacious rooms. When the pool and hot tub were not busy we got to use them and they were so nice after a long day. The staff was kind and friendly and helpful. We liked the area, it felt safe with a few places to eat nearby and a gas station. Everything was decently close to drive to. We suggest making the drive to Cripple Creek and check out the phantom canyon drive. NICE! Breakfast was a draw for myself it was okay. The woman handing out eggs and bacon very kind! Many people had dogs with them, we couldn't hear them at all, rooms very sound proof!

Owner Response, 15 Octobre 2020

Dear Autumn, At Best Western Plus Peak Vista Inn & Suites our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our clean, spacious rooms provided you with the ideal place to rest and that you felt safe and welcome while you were here. Thank you for sharing how much you appreciated the included breakfast and convenient location. If you find yourself back in the area, we'd be proud to host you again.

"Mrs"
ronnieandcherylc, 15 Octobre 2020

This place was very clean, convenient location, friendly staff and very quiet. We couldn't of asked for more. Close to Garden of the Gods, Seven Falls. Lots of restuarants and lots of hiking options. Great place to stay! We will be going back to this location next year. We highly recommend this place.

Owner Response, 15 Octobre 2020

Dear Ronnie and Cheryl, Thank you for the wonderful review and recommendation! We're thrilled our clean, quiet accommodations and convenient location were exactly what you were looking for. It's also great to know that our friendly staff made you feel welcome. We look forward to hosting you again at Best Western Plus Peak Vista Inn & Suites.

"Great place and great staff"
marksF2190JD, 12 Octobre 2020

The staff and policies made us feel comfortable while traveling in the pandemic. They did their best in presenting a good selection for grab and go breakfast. I wish they had hard boiled eggs more often. I need proteins in the morning for blood sugar maintenance and the pastries didn't help much. Cream cheese and peanut butter were the alternatives. Very clean and comfortable.

"Amazing view and great staff!"
katlynchristiansen15, 11 Octobre 2020

Our stay was fantastic, we had a mountain view king room and the view was great! The front desk staff were very kind and knowledgeable! If we travel to CO Springs again, we will be staying here again! Walking distance to quite a few restaurants also!

"Best Place to Stay to visit area!"
boydw786, 11 Octobre 2020

Great Place to stay. Top Notch. Breakfast was NOT the paper bag --grab and go type. Hot Oatmeal, Pancakes, fruit, milk, etc. King size bed and room was very clean. Helpful and prompt front staff (24 hrs) and cleaning staff. Highly recommend and would stay there again once I am in the area.

"Review of Best Western"
MReneeNelson, 06 Octobre 2020

Lovely accommodations, great remodel and the bed was heavenly. That said, we prefer a less corporate feel. We were very surprised to have a required deposit. We missed the breakfast by 1 minute and well, that was too much for this hotel. For those who don't seek a unique feel, this place is perfect.

Owner Response, 06 Octobre 2020

Dear Michele, Thank you for leaving us your thoughts on your recent visit. Though we're thrilled that you enjoyed our comfortable accommodations, it is unfortunate that not everything about your time with us was perfect. Please know that a required deposit is not unusual in our industry, though we apologize for any inconvenience this or breakfast has caused you. Rest assured, we are discussing your experience with our team for review, and we hope for another chance to impress you on the road ahead.

"Great shower heads"
959chelsys, 01 Octobre 2020

We were impressed with the quality of our stay. The beds are comfortable, the shower head is amazing, and our room was very quiet. Staff were friendly and to go breakfast was adequate. I would definitely recommend.

Owner Response, 01 Octobre 2020

Dear Chelsy, Receiving your five-star review of your stay at Best Western Plus Peak Vista Inn & Suites has brightened our day. From our comfortable beds and peaceful atmosphere to our convenient breakfast, you can always count on us for a great stay. We hope that the next time you are in town and looking for a good night's sleep and all the comforts of home, you think of us.

"Got weather delayed,"
M2886JLkennethc, 29 Septembre 2020

hotel front desk staff was excellent allowed early check in The pool and jacuzzi was in great shape. Allowed motorcycle parking in front. Breakfast was provided, all Covid protocols were observed by staff. Great Chain restaurants within walking distance

Owner Response, 29 Septembre 2020

Dear Kenneth, It sounds like you had a great time at Best Western Plus Peak Vista Inn & Suites, and we couldn't be happier! From our accommodating staff and refreshing aquatic amenities to our tasty breakfast and convenient location, it was our pleasure to serve you, and we hope to see you again on your next trip to Colorado Springs!

"Best Value"
rebeccapN1614SK, 28 Septembre 2020

I stay at a lot of BW maybe 30 a year and this is the absolute best Best Western you will visit. The property is conveniently located on Hwy 25. It is clean and the folks that work there are always pleasant.

Owner Response, 28 Septembre 2020

Dear Mark, What a wonderful compliment to receive! We truly appreciate you choosing Best Western Plus Peak Vista Inn & Suites, and taking the time to share your high praise. We look forward to your next visit!

"Always great!"
nancysG4857QX, 25 Septembre 2020

I have stayed here 6 times in the last year and I've always enjoyed it. The most important part is that I feel completely safe when I'm there - even when I come in late at night. The hotel is always clean, staff is polite and attentive. They have a laundry room and computer with printer for guests to use. Can't ask for anything better.

Owner Response, 25 Septembre 2020

Dear Nancy, From our friendly service to our convenient facilities, we're happy to hear you loved staying with us at Best Western Plus Peak Vista Inn & Suites. It's also wonderful that you feel safe while you're with us, and we can't wait to provide the relaxing atmosphere you enjoy the next time you're passing through the area.

"Perfect Stay"
MikeD33333, 20 Septembre 2020

This hotel was newer and very clean. The front desk staff were friendly and fast. I stay at a fair amount of hotels and this one was pretty quiet at night, which is important to me. It's centrally located - easy on & off I 25.

Owner Response, 20 Septembre 2020

Dear Mike, Thank you for your recent stay with us at Best Western Plus Peak Vista Inn & Suites and for taking the time to share your positive feedback. We're delighted to hear that you had such an enjoyable visit and welcomed our clean, modern, and quiet accommodations. It's also great to know that you appreciated the friendly and attentive service our team provides. Thanks again, and we hope to have the opportunity to welcome you back again soon.

"Great stay"
momtotwoteens, 10 Septembre 2020

Over the past two months I've had to spend 43 nights in Colorado Springs and this hotel is where I chose to stay, and what a great choice it was. Very clean, convenient to freeway and shopping/restaurants, great breakfast options. This is my home away from home in the Springs area.

"Great Hotel"
stacyv189, 07 Septembre 2020

Friendly staff, very clean property, great breakfast. The location was central to everything we wanted to do (Garden of the Gods, Pikes Peak, etc.) I would absolutely stay here again. Loved the pineapple water in the lobby!

Owner Response, 07 Septembre 2020

Dear Stacy, Thank you for your recent stay with us at Best Western Plus Peak Vista Inn & Suites. It's always a pleasure to hear when we've been able to provide our guests with such an enjoyable stay! We're thrilled that you appreciated our clean and comfortable accommodations, as well as had the opportunity to try our delicious breakfast menu. Thank you so much for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back soon.

"Colorado Springs Visit"
christopherbG9004QP, 04 Septembre 2020

My family member and I stayed at the hotel when visiting relatives in the area. The hotel stay was overall a good experience. The hotel staff were friendly and professional and facilities were clean and well-maintained overall. Despite the limitations with COVID, the breakfast was decent. The pool and hot tub area were refreshing and clean. The room and bathroom were both clean and comfortable. I would definitely consider staying at this hotel again in the future. Keep up the good work!

Owner Response, 04 Septembre 2020

Dear Christopher, Thank you so much for your lovely comments! Our team works hard to keep our facilities clean and well-maintained, and it is a pleasure to hear that you appreciated these aspects. We will happily pass your compliments along to them. Safe travels to you, and we hope to see you again soon!

"Out on a snowy day"
kiwy-n-gumbo, 04 Septembre 2020

Drove to CO from Tx. This place is conveniently located off the freeway but not noisy at all. The place was at capacity but you never felt overcrowded. Staff was helpful with our children and addressing their 100 questions. The room was clean and comfy for a family of 5 even. They are located close to the entrance of garden of the Gods so this is a plus.

Owner Response, 04 Septembre 2020

Thank you for choosing Best Western Plus Peak Vista Inn & Suites and sharing your fantastic review. We're delighted that your family enjoyed our convenient location, exceptional staff, and clean accommodations. Our team trusts the rest of your trip was memorable. Come back to see us the next time you're in the area!

"Overall great stay"
rghutton3, 03 Septembre 2020

The overall stay was great. Staff was extremely friendly. Room wasnt the best. Had a King Mountain view suite. Light bulbs were out, and the room was pretty dark and poorly lit. Comfy but needs update

Owner Response, 03 Septembre 2020

From our cozy beds to our beautiful views, you can always depend on us for a great stay. It sounds like our team provided courteous service as well. Thank you for noting the ways in which your visit could have been improved. Guest satisfaction means everything to our team and your comments will be kept in mind going forward. If your travels bring you back this way, we hope that we'll be your first stop!

"Nice hotel, sparse breakfast"
GEO_001, 30 Août 2020

Overall, we enjoyed our stay here. The hotel is well maintained and a short drive to restaurants, the grocery store, gas stations and the freeway. Most of the outdoor attractions are a 15 to 20 minute drive. The room was clean and beds comfy. The breakfast was not great to be honest. I understand the desire to be cautious but there's risk associated with staying at the hotel and consuminf any provided food.

Owner Response, 30 Août 2020

Dear Geo, It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're glad our clean, comfortable rooms provided you with the ideal place to rest and that our location worked well for your visit. However, we apologize for any disappointment with breakfast, and we appreciate your patience during this time. If your travels bring you back to town, we welcome you to stay with us again.

"Great stay"
Daydream182483, 29 Août 2020

Very clean room. Extremely accommodating. Early check in and late check out. Nice smoke area outside. Nice indoor pool and work out room. Staff and guest all wore masks. Had free snacks in afternoon. Provided a snack menu and happy hour with drinks. Provided extra towels, blankets, pillows and toiletries. Had microwave, stove top, fridge with freezer and coffee in room. Friendly staff and clean modern room. Family was very pleased with my choice. We hated to leave. Nice breakfast too. Staff all went out of their way to help our stay be as pleasant as possible. Thanks so very much. Can't go wrong with this hotel.

Owner Response, 29 Août 2020

On behalf of our entire team at Best Western Plus Peak Vista Inn & Suites, thank you for being our guest and for the fantastic review. From our awesome amenities to our tasty meals, we're thrilled you had everything you needed for a great stay. We were also sad to see you go. Hopefully, you'll come back and see us again soon for another five-star stay!

"Great breakfast and great pet friendly service"
MountainLove2018, 23 Août 2020

This was our first time traveling with our dogs and they did great. We requested a pet friendly room and it was conveniently located near an exit. They were super friendly as they were last time we stayed (last year). Great breakfast even during the pandemic. Thank you staff and best western for a stay that kind of helped me forget Covid was a thing for a few minutes. oh also, it was clean.

Owner Response, 23 Août 2020

Thank you for choosing to stay with us again at Best Western Plus Peak Vista Inn & Suites. It is great to see you and your furry friends enjoyed your visit. We are pleased you found our staff to be friendly and enjoyed our delicious breakfast. We look forward to welcoming you back when you are next in the area!

"I will be staying here again!"
B9708YYerical, 20 Août 2020

I stayed at the Best Western Plus Peak last week and I was very impressed with the staff and hotel itself. The bed was comfortable and the room itself was very nice! I love that they are dog friendly and help make sure your stay is comfortable. I will be staying here again!

Owner Response, 20 Août 2020

It is wonderful to see your perfect rating! We are thrilled your visit was excellent all around and that our service and accommodations were a few highlights of your stay at Best Western Plus Peak Vista Inn & Suites. Take care and until next time!

"Rocky mountain trip"
Bestwesterntemple, 19 Août 2020

We decided to go to Rocky mountain with friends and family. After a long drive from Texas we stopped over in Colorado springs over night. Hotel employees are very energetic and helpful. Everything we as great except for the limited breakfast due to covid 19

Owner Response, 19 Août 2020

Thank you for staying with us at Best Western Plus Peak Vista Inn & Suites. We're delighted to hear that our team made a positive impression, and appreciate your patience regarding breakfast. We do all we can to provide a safe and comfortable environment, and we hope to see you again the next time you're travels bring you through town.

"Comfortable Stay!"
404ameliac, 14 Août 2020

We booked a mountain view with two queens. We only stayed one night, but the room was comfortable for all three of us, me, my husband and 20 year old son. Beds were comfortable and nice size fridge to keep our drinks in. Loved it was right next to 511 Tactical too! Though we tried to check in at 2:45 with a 3 pm check in, we were told our room wasn't ready, that was a bummer! Front desk clerk was very nice upon arrival and we were greeted on the way out as well. I think the breakfast is now grab and go style because of COVID. One thing we did not like is we could not open the window except about an inch.

Owner Response, 14 Août 2020

Dear Amelia, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our comfortable, mountain view rooms had everything you needed and that you felt welcome while you were here. It's unfortunate we were not able to accommodate your early arrival, and we appreciate your patience. Thank you for your feedback about the window. We'll keep it in mind moving forward, and we hope to see you again soon.

"Great hotel!!"
aliciagP1261VT, 12 Août 2020

My family was so happy with our stay here! The beds were super comfortable and everything was extremely clean! Even with COVID, they were able to offer some breakfast options, which we greatly appreciated! If your looking for a hotel in the Colorado Springs area, I highly recommend you stay here.

Owner Response, 12 Août 2020

Dear Alicia, Thank you for trusting in us at Best Western Plus Peak Vista Inn & Suites! It is always lovely hitting our marks. From our comfortable rooms to our wonderful location, we look forward to providing you with wonderful stays whenever you are in town.

"Awesome!!"
P679QFsarag, 09 Août 2020

After staying at a different (nightmare) of a hotel the night before - my husband booked us here for the next 3 nights and we LOVED IT! Soooooo clean, the staff was very friendly and we enjoyed the indoor pool with our toddler every day. We can't wait to go back!

Owner Response, 09 Août 2020

Dear Sara, We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's great to know that our attention to cleanliness and service impressed you and that you and your toddler enjoyed the pool. Thank you for the lovely review. We look forward to your next visit.

"Overnight "
rv8erdonna, 08 Août 2020

We drove in from Texas so we were extremely tired. Upon arrival, (3:15), we were told they were running behind and he couldn't promise how long it would be. Needless to say, I was not happy!! However, I realized that this COVID-19 has thrown a wrench in everyone's life. We sat in the lobby and at a 3:40ish they said our room was ready. The room is nice and clean. It seems like an older Best Western and I absolutely hate air conditioning that goes on and off!! Overall, so far our stay is ok. Would I stay here again? Probably not due to the AC units. If that doesn't bother you, it will be a good place to stay. I cannot comment on the breakfast as we won't be eating.

Owner Response, 08 Août 2020

Dear Donna, We appreciate you staying with us and taking the time to leave us a review. We're glad our attention to cleanliness impressed you and that your overall stay was enjoyable. However, we apologize for any delay during check-in, and we value your patience. Please also accept our apologies for any disappointment with the AC. They go on and off based on room temperature as is typical for HVAC systems. We hope you'll consider staying with us again during future trips.

"Family vacation"
stroupe, 03 Août 2020

I was looking for a hotel that was clean, friendly, great rates and excellent breakfast. I found this hotel to have all of the above except the breakfast that was not great at all. I understand Covid-19 is impacting and food choices are limited but they had no milk substitute, the few pastries were gross, oatmeal was so sticky, and only an apple for fruits.

Owner Response, 03 Août 2020

Dear Stroupe, Thank you for your kind review of Best Western Plus Peak Vista Inn & Suites. We are so glad to receive your feedback regarding our team and thrilled to know that you enjoyed our great value. We regret to hear that your breakfast experience fell short of your expectations and ours, but we ask for your understanding as we navigate these unprecedented times. Our food and breakfast team will discuss your review and we appreciate your valuable feedback. It was an honor to host you and we look forward to seeing you again soon.

"Wonderful Property!"
Sg2011523, 02 Août 2020

I was extremely pleased at how well-appointed and clean the rooms were. The bed was extremely comfortable! Easy to find, the front desk clerk clearly informed me of property amenities and all the precautions being taken due to covid19. Lots of restaurants close around. I really enjoyed my stay and would return when visiting Colorado Springs. It is well-maintained and provides lots of value for the cost.

Owner Response, 02 Août 2020

Thank you for your kind review of the Best Western Plus Peak Vista Inn & Suites. We are thrilled to know that you found our location convenient and so glad to hear that you enjoyed your room. The greatest compliment a guest can offer is his or her return business and we look forward to welcoming you back soon!

"Location!"
883lindseyt, 01 Août 2020

Great place to stay with Family! Staff was great. Close to everything in the Colorado Springs area. The balcony is great to step out on and view the beautiful mountains. There is outside seating to eat at if you have food delivered!

Owner Response, 01 Août 2020

Dear Lindsey, Thank you for making Best Western Plus Peak Vista Inn & Suites a part of your trip. We're glad our location was ideal for your visit and that our friendly staff made you feel welcome. It's great to hear that the beautiful mountain views from the balcony added to your experience. If your adventures bring you back to town, please come see us again.

"Nice room with pool"
Jamie W, 29 Juillet 2020

Stayed one night this week. Hotel is very nice, near many other hotels. Picked this hotel for pool. Pool was nice but very small and lots of kids/families there. Hot tub is connected to pool and nice and clean. Towels are provided, but we had to go ask them to restock and they were gone the minute they put them out. Rooms were nice, beds were very comfortable. Had closet and fridge in room along with a cushion seat in window over a/c unit. Breakfast consisted of oatmeal, danishes, cereal, toast and bagels, egg patty things. Overall hotel was very nice, just wish pool would been a little larger (or more room to sit around).

Owner Response, 29 Juillet 2020

Dear Jamie, Your perfect rating means a lot! We thank you for trusting us and we are happy our pool was one of the highlights of your visit. Clean and comfortable accommodations are what you can always expect and we look forward to seeing you again!

"Haven from the hubbub"
kathryn b, 28 Juillet 2020

This is such a clean hotel to use as a home base from your busy day. The breakfast was slim due to Covid, but still enough to get you started. Did not use the pool area, nor the workout area due to safety concerns , but others did. They were certainly prepared for safety and cleanliness during this time. Plenty of parking, too.

Owner Response, 28 Juillet 2020

Dear Kathryn, Our team is happy to hear that our clean property was your home base during your recent trip to the area. We're also glad that you liked parking, and we hope you have the chance to enjoy our amenities on a future visit to Best Western Plus Peak Vista Inn & Suites.

"Comfortable and Clean Place to Stay"
louiset83, 26 Juillet 2020

This place was close to many of the sites that we visited. The lobby was very inviting. The staff was very friendly and made us feel that we had chosen the right place to stay. The room was clean and the bed was very comfortable for a good night's rest. If I am in that area again, I will stay there again.

Owner Response, 26 Juillet 2020

Dear Louise, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is wonderful to see you found our location convenient, our staff friendly, and your room clean and comfortable. We look forward to welcoming you back when you are next in Colorado Springs.

"Best Western Peak Vista"
BCarlee, 26 Juillet 2020

I've been to this hotel before and would HIGHLY recommend! The service is excellent and the rooms are always clean and comfortable!! They allow pets with a fee which is very convenient! The general manager Nicki is so sweet and helpful. Best hotel I've probably ever stayed in!

Owner Response, 26 Juillet 2020

Thank you for choosing to stay with us again; we love to hear from our return guests. It is fantastic to see you once again found our accommodations to be clean and comfortable and our staff friendly. We hope you and your furry friend will stay with us again when you are next in the area!

"Not impressed"
DNHodges, 25 Juillet 2020

Older hotel with small rooms, limited pool hours (8-8) and a sad breakfast (no fruit, no hot items, no yogurt). Overall this was not what I was expecting after reading great reviews. We had booked two nights and wished we could have changed our reservation after the first night. Beds were comfortable and staff was friendly. Compared to other hotels I have stayed at during Covid, they need to up their game on breakfast.

Owner Response, 25 Juillet 2020

Thank you for choosing to stay with us. It is wonderful to hear that you found our staff to be friendly and your room comfortable. We do sincerely apologize that some of our usual amenities are unavailable at this time and hope you will choose to stay with us again when you can fully enjoy all our wonderful property has to offer!

"Excellent "
Pinklonghorn, 19 Juillet 2020

Stayed here after having a horrible experience at a motel in Manitou Springs and very glad we came. Ended up staying two nights instead of the planned one. Front desk man was very welcoming and accommodating after learning about a previous experience we had just had when originally planning to stay in MS. Rooms were extremely clean! They had a pancake machine and some bread products for breakfast but since I am gluten free I always bring my own breakfast traveling so I didnt eat any. Nice stay!

Owner Response, 19 Juillet 2020

Thank you for counting on Best Western Plus Peak Vista Inn & Suites during your trip to the area! We are thrilled that we were able to exceed expectations after an unpleasant experience elsewhere. Thank you for highlighting our friendly service and clean accommodations. Next time you're around, make us your first choice and trust us again to deliver an amazing stay.

"Not the "Best" Western just okay."
Ammo-mom, 17 Juillet 2020

Hotel is centrally located for our needs. Clean but could use some updating. Rooms are small so wirh 2 teens and their personal suitecases it felt a little cramped. Shower was nice but small bathroom with no counter space.. Breakfast area was cleaned and being stocked by the single desk clerk He was doing a good job trying to maintain both areas. Perhaps it would have been better to have a person for each area. Breakfast was lacking compared to other BW we have stayed at during Covid restrictions, uncut bagels and a single apple were the main items.

Owner Response, 17 Juillet 2020

Thank you for choosing to stay with us. It is wonderful to hear that you found our location convenient for your needs and your room was clean. Thank you for your feedback, we are always looking for ways to improve our guests' experience. We hope you will choose to stay with us again when you are next in the area!

"Great trip"
799marthae, 16 Juillet 2020

All of the staff we encountered were friendly and helpful. The hotel was centrally located for our interests with beautiful views. Several very good restaurants/pubs are within walking distance. We especially liked Old Chicago. Since it was during the pandemic the complementary breakfast was not as varied as normal, but was adequate and we'll kept.

Owner Response, 16 Juillet 2020

Dear Martha, Our team at Best Western Plus Peak Vista Inn & Suites strives to deliver a comfortable, pleasant stay to every guest that walks through our doors. We're delighted that our prime location was perfect for your plans to explore. Seeing your familiar face on a future stay would be an honor!

"Okay Hotel But Nothing Special"
dianabuschhartley, 16 Juillet 2020

We selected the hotel because it was ranked #3 but it was a disappointing stay. There was no coffee for our room and the breakfast choices, even during a pandemic, were not healthy or protein friendly!

Owner Response, 16 Juillet 2020

We appreciate the feedback. We are sorry you were not pleased with the breakfast. However, due to the current times, our amenities are limited. We hope to have you back in the future and we wish you the best.

"Fun & Safe stay!!"
Travler2010, 15 Juillet 2020

During a pandemic it's hard to find a place to stay that is both safe and fun. However, this hotel accomplished both of these! We had a great stay and felt like it was a very safe and clean environment! It was also fun with their great pool and hot tub! The rooms are spacious and updated. The bathroom is clean. The best part of the room was the small nook by the window where you could sit or lay and enjoy the view or read a book. I would highly recommend this hotel for anyone staying Colorado Springs! Thanks for a great stay!

Owner Response, 15 Juillet 2020

Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that yours met our high standards in hospitality. It would be our pleasure to host you again for another fun and safe stay at Best Western Plus Peak Vista Inn & Suites.

"Beware of photos"
CommercialGuy, 15 Juillet 2020

1970s vintage hotel renovated poorly. Ultra small dark room with tiny window, dim lighting, low ceilings, poor quality scratchy bed linens, smelly comforter appears to be 30 years old. Overall not reflective of the Plus rating.

Owner Response, 15 Juillet 2020

We always aim for a clean and comfortable stay, so it is unfortunate that your room was not to your preferences. Had we known you were not satisfied with our accommodations, we would have been happy to assist in finding a solution. Rest assured, housekeeping is looking into the matter, and we hope to improve your perceptions the next time our travels point you in our direction.

"2 stars but 4 stars feel"
yenger, 06 Juillet 2020

I can see why this hotel is really a 2 stars, but everyone gives it 4.5 stars reviews. For the price and because of the pandemic I'm giving it 4 stars because the staff is really nice, the facilities is clean and the rooms have all the needed necessities (e.g., mini refrigerator, microwave, hair dryer). There's also a laundry room for families or people who are traveling cross country and need to clean their stuff (little pricey about $1.50). The hotel is close to the highway and other amenities which is another plus. What sucks is there's no cameras outside and just signs saying, "Park at your own risk." Other reviews mention their car was stolen so it made me paranoid during my stay. Another plus is that my room was right across from the elevator and I had thought I was going to hear people getting on and off all night and the lift going up and down, didn't hear anything, but did hear the people upstairs and across the hall having a party.

Owner Response, 06 Juillet 2020

Dear Yenger, Thank you for staying with us at the Best Western Plus Peak Vista Inn & Suites. We are pleased to see you found your accommodations to be clean and comfortable and were able to use some of our plentiful amenities. Please know a member of our friendly staff is always available to assist you with any issues you may encounter during your stay. We look forward to welcoming you back when you are next in Colorado Springs!

"Comfortable Hotel, however not sure if they are living up to their COVID 19 commitments."
jvmaddux, 06 Juillet 2020

I stayed in this hotel, Thursday, July 2nd, through Sunday July 5th. The hotel seemed clean. We had a King Suite, Mountain View room and it was well appointed and roomy. The bed was comfortable, the linens were nice. The COVID 19 precautions/cleaning were made known to us on both the hotel's website and at check-in. They stated the rooms were sterilized between guests, and there would not be maid service during our stay, unless requested...so, no one would be entering our rooms. I understand this. I appreciate and agree with this precaution. However, the room was not properly stocked for three days without maid service. There were two of us, staying in our room for 3 days. The hotel only provided two towels. The hotel only provided two Keurig coffee pods. The hotel only provided 1 and 1/2 role of toilet paper. The second day of our stay, I had to ask for additional supplies from the front desk. The front desk person told me that they had a shortage of towels, so would have to bring some up after they came out of the laundry. I asked for 4 coffee pods. She only had two, and said they needed to order more! Lastly, our trash in our room was overflowing from the teeny-tiny trash can provided. (maybe they could allow us to leave our trash in the hallway for regular pick-up)? They advised that the breakfast would be "continental style" due to the COVID 19 restrictions. That's fine. But, the first day, all they had available were bagels and apple juice. No pastries/donuts. No OJ., No yogurt. No fresh fruit? I asked the front desk and they said they were trying to hire additional people to put out more breakfast offerings? Strange. Upon check-in on Thursday, the hotel staff were wearing masks. However, the lady working the desk on Friday evening did not wear a mask. LIkewise the maids on Friday did not have masks on. The lady working the desk Saturday evening did not wear a mask. And, the man working the desk early Sunday morning, also did not wear a mask. This makes me wonder if the hotel is really taking precautions that they espouse? If personnel are not wearing masks, do they really sterilize the rooms, etc...? Are they taking this seriously. All in all, the hotel was nice for the price. It was clean and roomy. But, giving a lower rating because they don't seem to be following the COVID 19 protocol that they espouse. Maybe stay at a different hotel with a balcony? After a day of hiking and being physically active, I just wanted to come back to my room, have a glass of wine and relax and enjoy the beautiful mountain view. However, at this hotel, you have to do so inside your room...as there are not any balconies. Next time, I will choose a hotel with a balcony/patio on the room.

"A Safe Bet"
travelingAnthony, 02 Juillet 2020

Attractive, newer hotel with larger than normal room. Real close to Garden of the Gods. The front desk people were personable. I was only there for one night but I would definitely stay here again for the same rate.

Owner Response, 02 Juillet 2020

Dear Anthony, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're glad our friendly staff made you feel welcome and that our location was ideal for your visit. Thank you for your compliments on our beautiful property. Please come see us again soon.

"Small "Deluxe" room"
jeris864, 21 Juin 2020

I was disappointed there were no USB hookups in the room. Most hotels have them these days so I only brought a USB charger for my phone. Also, we had 3 adults and chose the "deluxe" room because it was supposed to be be larger than a normal room. The room we were given was very small and the bathroom was tiny.

Owner Response, 21 Juin 2020

Dear Jeris, We always appreciate feedback from our guests. While we're glad aspects of your stay were pleasant, we apologize for any disappointment with the room set up and amenities. We'll consider your comments moving forward, and we hope you'll stay with us again during your next trip.

"Awesome hotel!"
lfenton2020, 16 Juin 2020

Nikki and the staff are excellent! The hotel is always clean and I felt like every time I walked in I was greeted by a friend. This was my second time staying at this hotel while visiting Colorado and I definitely recommend it!

Owner Response, 16 Juin 2020

Our wonderful staff works hard to ensure all our guests have everything they need and will be proud you appreciated their exceptional service. It's also great to know that our attention to cleanliness impressed you. Thank you for your kind words and recommendation! Please come stay at Best Western Plus Peak Vista Inn & Suites again soon.

"Smoke Smell and Never Cleaned"
jgray887, 09 Juin 2020

The outside of the hotel and main lobby were beautiful. My room was nice as well. The staff was friendly. I was disappointed that a plastic bag was over the smoke detector and the room smelled of cigarette smoke upon entering. We could have switched rooms, but we chose to stay. We stayed 4 nights and the room was never cleaned. We didn't need new sheets everyday, but it would have been nice to have used towels replaced and the trash taken out daily. Due to Covid-19 we had to carry out from restaurants and eat dinner in our room which meant a very full trash can. We used the larger trash can in the laundry room down the hall, but it was overflowing as well. We were out hiking each day so it seemed like there was plenty of time away for the room to be checked. I've never stayed in a hotel where I had to request basic services such as these. I am hoping it was due to being under-staffed because of the pandemic.

Owner Response, 09 Juin 2020

Thank you for your thoughts on your recent visit. While it is unfortunate that not everything was as you expected, we're glad that you were comfortable while staying with us. Please know that we are closely following CDC regulations for the safety of our guests and personnel. This has resulted in the reduction of our working staff as well as changes to our housekeeping policies. At this time, housekeeping is only addressing our accommodations between reservations. If you wish for your room to be cleaned while you are with us, you must specifically request this service. Other than this, we're glad your stay was comfortable, and we hope to improve your perceptions the next time you're in town.

"Awesome!"
debdG8482JW, 03 Juin 2020

Very clean, friendly staff, comfortable beds. Have stayed many times, love it. Shower is awesome! Stayed short and long term, always wonderful! Close to many nice restaurants, stores, and hiking trails.

Owner Response, 03 Juin 2020

Dear Deb, We're delighted to hear you had another wonderful experience with us at Best Western Plus Peak Vista Inn & Suites. We appreciate your highlight on our comfortable accommodations and friendly staff, and we can't wait to see you again on your next visit.

"Friendly staff GREAT location"
I7454UYalexisg, 26 Mai 2020

Minus the fact they didn't clean rooms or bring towels/toilet paper/new sheets/covers because of COVID-19 EVERYTHING was great. We were greeted every time we left and every time we returned. Staff made it super easy to go and ask for anything we needed. We will be staying here again if we go back to Colorado Springs :)

Owner Response, 26 Mai 2020

Dear Alexis, It was our pleasure welcoming you to Best Western Plus Peak Vista Inn & Suites. We are delighted to learn that you had an enjoyable stay with us, made all the better by our friendly team. Our staff will be happy to know you appreciated their service. Next time you're in Colorado Springs, keep us in mind!

"Still a very nice stay!"
K7073BYscottb, 19 Mai 2020

This is my second trip to the Best Western Peak Vista Inn & Suites. Just like my original stay, this stay was very nice. The room is spacious and clean and the staff was friendly and helpful. Will definitely be my go to for lodging in The Springs.

Owner Response, 19 Mai 2020

Dear Scott, Thank you for choosing us at Best Western Plus Peak Vista Inn & Suites yet again! We are happy your visit was excellent and we will be sure to pass your comments along to our friendly team. Enjoy your trip home and until next time!

"Quick road trip"
joseph w, 15 Mai 2020

Staff was awesome. Very clean. Corona virus protections in place. Nice view of Pikes peak for a great price. I think room rates are reduced because of the covid outbreak slowing travel. We used our points for this room but the rate without points was around 69.00 The night time front desk attendant was nice and helpful. Definitely would stay again.

Owner Response, 15 Mai 2020

Dear Joseph, Hearing that we may have the pleasure of welcoming you back in the future, brings a smile to our faces! We are thrilled you enjoyed the view from your room, along with the friendly service you received. Thank you for the positive review and we look forward to your next visit to Best Western Plus Peak Vista Inn & Suites!

"Great Place for R&R"
Jerry H, 10 Mai 2020

This has been our go to property in Colorado Springs for the past 4-5 years. Our room is always clean and comfortable. The furnishings are modern and the maintenance is up to date. Employees are friendly, helpful and willing and able to assist in any way. As long as they maintain their current standards, we will be frequent guests. Oh, and did I mention the breakfast? It is superior to almost anywhere that we have ever stayed.

Owner Response, 10 Mai 2020

Dear Jerry, Thank you for making Best Western Plus Peak Vista Inn & Suites your hotel of choice in Colorado Springs. We're delighted that you could once again enjoy our clean accommodations as well as our friendly and accommodating service. We hope to share another tasty breakfast with you on your next visit, so don't be a stranger!

"Wonderful Mountain View - loved our stay!"
640shawnar, 06 Mai 2020

We stayed in room 328 which had an awesome view of the mountain. I loved being able to wake up, open the window and look at the mountain view while having my coffee and getting ready. They have benches, like couches in the window area and I really enjoyed being able to open the window and feel the fresh air come in. The shower pressure is great too. I love a nice hot shower with lots of pressure. Great place to stay and close to Garden of the Gods.

Owner Response, 06 Mai 2020

It means a lot to know your stay was exceptional! The views of the Rockies are really a sight to see and we are happy you enjoyed them. We will continue to hit our marks and we cannot wait to welcome you back on your return to Colorado Springs!

"Staying during Covid"
M3731KGserena, 06 Mai 2020

Room was nice. Breakfast was underwhelming. A bottle of water, a green apple and a glazed gross donut as the "breakfast pastry". The amenities were all closed and there was no discount accounting for any of this. The staff was valiantly pleasant.

Owner Response, 06 Mai 2020

Thank you for taking the time out of your day to leave us feedback. We are happy you were pleased with your room. As we are always open to changes, we will keep your comments in mind regarding breakfast. Nonetheless, we wish you the best and our team looks forward to seeing you again.

"Excellent stay"
JenJen8200, 18 Avril 2020

Every single person we came across at the hotel was incredibly friendly and helpful. The beds were very comfortable and the room smelled clean. The shower had one of the best hotel shower heads I've ever encountered. Our 2nd floor room had a view of the mountains through a giant tree. I would definitely stay here again.

Owner Response, 18 Avril 2020

Dear Jen, From all of us at Best Western Plus Peak Vista Inn & Suites, thank you for your warm compliments! As you noted, our team always strives to deliver friendly service and we are thrilled this was recognized. We are also glad you enjoyed your relaxing room with the view of the mountains. We appreciate you choosing to stay with us and hope to welcome you back again soon!

"8 night stay"
zacklene55, 21 Mars 2020

clean,quiet, good location comfy, close to food and gas stations, great view of the mountains from our room, will stay here again, breakfast was good with options and friendly, bed was comfy as well as the couch, fridge and microwave both worked as it should.

Owner Response, 21 Mars 2020

Dear Zacklene, Your positive review of Best Western Plus Peak Vista Inn & Suites is truly appreciated! We are thrilled you enjoyed your well-equipped room, along with our convenient location and tasty breakfast options. It's exciting to know that you would choose to stay with us again and we are already looking forward to another opportunity to impress you.

"Highly recommend"
jeanevers4895, 19 Mars 2020

Highly recommend- room was modern with plenty of bathroom linens and very fresh and clean throughout with pleasant and knowledgeable attendants and service personnel including food service and convenient location.

Owner Response, 19 Mars 2020

Dear Jean, At Best Western Plus Peak Vista Inn & Suites, we're proud to be the ideal choice when it comes to delivering well-kept rooms and top-notch service. Thank you for making us your home during your time in Colorado Springs, and we look forward to your return!

"Clean hotel-central location fo sights & restaurants"
MelissaL0715, 17 Mars 2020

This hotel came highly recommended by Tripadvisor travelers. It was very well-maintained and centrally located to various attractions, landmark sites and had quite a few restaurants in the area. The room was exceptionally clean and well laid out. We had a Mountain View king suite and it was as described. Viewers partial of the mountains and partial of the parking lot. Only downfall of our stay was that due to Covid-19, they would not serve any of the warm fresh breakfast that we were promised. That was one of the draws of the hotel, but instead we got a bag meal each morning which contained juice, a muffin and a granola bar. Staff was nice.

Owner Response, 17 Mars 2020

Dear Melissa, We're glad that you enjoyed our cozy rooms and great hospitality at Best Western Plus Peak Vista Inn & Suites. Please accept our apologies that our breakfast did not meet your expectations. Our team is doing their best to ensure the safety of our valued guests. Nonetheless, it's great that you still had a positive overall stay with us. We can't wait to welcome you back!

"Great location and price!"
Navigator234578, 09 Mars 2020

Loved this hotel! The staff were super friendly, the lobby and grounds were clean. The room was spacious and clean. The only negative we had was that the bed was too hard and made sleeping and challenge..... Still over all a great stay!

Owner Response, 09 Mars 2020

Thank you for your feedback and for staying with us at Best Western Plus Peak Vista Inn & Suites. Comfortable and convenient accommodations are what we always want for our guests. We are delighted to know that our ideal location, clean rooms, and friendly staff were a few highlights of your stay. However, it is saddening to know that the bed you had wasn't to your preference. We look forward to welcoming you back the next time you are in town.

"Priced well and great quality"
daniellemO5895KH, 09 Mars 2020

The hotel is nice and very well managed. Clean environment and nice staff. (Need different options for coffee in the Keurig in the room. Lol.) We has breakfast both mornings and the variety was nice! Only thing I'd suggest is bigger towels for the pool!

Owner Response, 09 Mars 2020

Dear Danielle, Thank you for making Best Western Plus Peak Vista Inn & Suites your home during your recent travels. It's lovely to receive your positive feedback on our well-kept property and friendly service. Your insights about some amenities have been passed along to the team for review. We can't wait to see you again for another full-value stay!

"I've tried a few places in Springs"
S4212WMsteves, 03 Mars 2020

This Best Western Peak is by far the best place we have stayed in Colorado Springs, and we come several times a year. From the moment we checked in to the moment we checked out, the staff is professional, courteous, and always making sure our stay is good. The breakfast every morning is amazing too. Our room was spotless and housekeeping did a great job while we were there (4 nights). Thanks BW Peak, you are now our home when we are in Springs!!

Owner Response, 03 Mars 2020

It means so much to us to read that you love staying at Best Western Plus Peak Vista Inn & Suites! Thank you for recognizing us as the best option in the area. Our team is honored by your thoughtful feedback. Clean rooms are the foundation of every great stay! We look forward to being a part of many more adventures.

"Group discount for a local dance competition."
O3448UAjennys, 03 Mars 2020

Considering the savings and convenience of the location this was an exceptional hotel stay. There were plenty of options for breakfast and the rooms were nice and comfortable. The pool is a little small so our group of 12 kids took it over completely. Sorry to the other people trying to enjoy any bit of quiet relaxation.

Owner Response, 03 Mars 2020

Dear Jenny, Thank you for coming to see us at Best Western Plus Peak Vista Inn & Suites! Our team was delighted to help yours get a great deal. Tasty breakfast and a refreshing pool are just some of the ways we help our guests enjoy peace of mind. We would love to serve you again when your travels bring you back to town!

"Great Property"
GarciaTrvl, 02 Mars 2020

Beautiful outside, really gives you the Colorado vibe, well decorated lobby and interior in rooms. Rooms are clean and comfortable. Starbucks coffee in the room for the Kurig. Pool area is small but nice and water is warm. One of the nicest Best Western's I have stayed.

"Nice Hotel"
Otis C, 02 Mars 2020

Hotel was recently renovated and its clean in and outside The room was spacious but could have had a couple more lamps Vary large tv but needs more channel choice Breakfast was ok but should offer both sausage and bacon

Owner Response, 02 Mars 2020

Dear Otis, Thank you for joining us at Best Western Plus Peak Vista Inn & Suites. We're happy that you liked the wonderful updates we've made on our property. Your comments on some aspects of your visit have been passed along to the team for review. Should you return to Colorado Springs, rely on us for another satisfying stay!

"Best Western"
V9001DVsusanj, 26 Février 2020

Another great stay at Best Western Peaks in Colorado Springs. It's always super clean. The desk and breakfast personnel are fantastic. They have a great breakfast. When we come to the Springs we always stay at this hotel.

Owner Response, 26 Février 2020

Dear Susan, Thank you for being a patron of Best Western Plus Peak Vista Inn & Suites. We're thrilled that you enjoyed our well-maintained property, delectable breakfast, and great hospitality. We hope to share more terrific moments with you for many years to come!

"GREAT PROPERTY/EXCEPTIONAL STAFF"
417lawrencej, 24 Février 2020

Our family stayed at the BW Plus Peak View for three consecutive nights. The property was very clean and well maintained. What made the stay EXCEPTIONAL was the professionalism and courtesy of the STAFF. From the front desk to the maintenance crew, all went beyond what was expected to make our stay comfortable.

Owner Response, 24 Février 2020

Clean, well-maintained accommodations and outstanding service are paramount to a great stay, and we are thrilled that we hit our marks and made your experience memorable! You can count on us anytime at Best Western Plus Peak Vista Inn & Suites!

"Best Western Plus Peak Vista"
rkpanikkar, 21 Février 2020

Very clean and comfortable. Service was great. Breakfast options need to include fresh fruit and additional meat choices. Would be beneficial to add a shuttle service for sporting events as well as to local attractions.

Owner Response, 21 Février 2020

It brings us joy to learn that our pristine property and excellent hospitality matched your standards. Your suggestions are much appreciated. Rest assured, we will forward your comments to our dining and management team as we are always seeking ways to improve the guest experience. We at Best Western Plus Peak Vista Inn & Suites are grateful for your perfect rating, and we can't wait to have you around again for another satisfying experience!

"Not a single hitch"
Islandtexan, 05 Février 2020

This is my first experience in a Best Western Plus, although I have been a regular patron of BW hotels. All amenities are upgraded from the sheets and beds to the morning breakfast buffet. This is a fairly new facility, very clean and with pool, spa and gym amenities as well. It's easy to find in a conglomerate of other similar hotels, not far from Costco and Trader Joe's. All staff were courteous and efficient. I wouldn't hesitate to stay here again.

Owner Response, 05 Février 2020

Our team understands that first impressions are important, so we are thrilled to know that you enjoyed our cozy beds, thoughtfully curated breakfast and refreshing facilities. It brings us joy to learn as well that our prime location suited your travel needs, and our top-notch hospitality impressed you. Of all the positive words you sent us, hearing your plans to revisit is the highest compliment, so come see us again soon at Best Western Plus Peak Vista Inn & Suites!

"No disappointment here!"
bclark3317, 04 Février 2020

The hotel is located near stores and restaurants. The hotel provides hot breakfast buffet. The rooms are very quiet compared to other hotel rooms. The hotel staff was very respectful and friendly. I would recommend this hotel.

Owner Response, 04 Février 2020

We love being recognized as a facility with serene rooms here at Best Western Plus Peak Vista Inn & Suites. It is music to our ears to hear when we have met our guests' expectations. Our team will be happy to know that their friendly service, our convenient location, and delectable breakfast were a few highlights of your stay. We look forward to sharing another exceptional experience when your travels bring you back our way!

"Beautiful Hotel, Room, and Amenities! Quite a Pleasant Surprise!!"
Camarogirl84, 24 Janvier 2020

I was really pleased with the ease of check-in and the friendliness of the young man who greeted me as I came in. He offered me a fresh cookie and a small bag of snacks, what a pleasant surprise! He then also offered me an express checkout so I could get out quicker my last day, which was nice and hassle-free! Breakfast was delish, hot and fresh with a LARGE variety of items for everyone! Everything was clean down to the halls, elevator and rooms, talk about nice! My suite was lovely, and a very comfy bed. I will come back again and again, as it was such a pleasant experience!! I highly recommend this hotel for a family traveling or just a business-person on the go such as myself!

Owner Response, 24 Janvier 2020

We loved having you at Best Western Plus Peak Vista Inn & Suites! We work hard to hit our marks and it makes us proud to know we provided you with an excellent experience. From our lovely rooms to our welcoming team, please choose us again for another exceptional stay!

"Very cozy"
BethandShawn, 21 Janvier 2020

Nice, clean, comfortable, nice views and very close to just about anything you want to get to for visiting the area! We would stay again. Loved that we could see wildlife right in town, the Elk and hummingbirds. Everyone was very helpful and nice. Nice little breakfast too.

Owner Response, 21 Janvier 2020

Dear Beth and Shawn, It was delightful to have you as guests recently at Best Western Plus Peak Vista Inn & Suites. We're thrilled that you enjoyed our clean, cozy accommodations and beautiful views while getting to see a bit of nature up close. We appreciate your lovely review and hope to welcome you again soon.

"Clean and quiet"
mother_six, 21 Janvier 2020

I will definitely stay here again! The rooms were clean and comfortable (in fact, the entire hotel was spotless and well-maintained) and quiet! Breakfast was delicious and the staff was friendly. 10/10!

Owner Response, 21 Janvier 2020

At Best Western Plus Peak Vista Inn & Suites, we love knowing that you would be our guest again thanks to our clean, quiet accommodations, delicious breakfast, and friendly service. We'll share the warm praise with our team and look forward to hosting you again. Thank you for the positive review!

"Highly Recommend"
pastorbeickel, 21 Janvier 2020

These guys really care. We were met with a smile and a desire to meet our every need. The rooms were very clean and so was the entire property inside and out. We really enjoyed our stay. The breakfast was very good, fresh and hot!!

Owner Response, 21 Janvier 2020

Thank you for allowing us to serve you during your recent visit; it was a pleasure to welcome you to Best Western Plus Peak Vista Inn & Suites. We appreciate your kind remarks, and we're thrilled you enjoyed our exceptional staff, tasty breakfast, and clean accommodations. Should your travels bring you back to the area, it would be a privilege to host you again.

"Colorado springs"
Breeandjake, 20 Janvier 2020

Top notch place to stay. Love staykng here.quiet and comfortable. Easy access to shopping,food.would highly recommend this hotel to anyone coming to Colorado springs for a visit. Views of pikes peak are fantastic. Even though righ next to interstate you would never know it because of the quiet.

Owner Response, 20 Janvier 2020

Dear Suzy, Thank you very much for choosing Best Western Plus Peak Vista Inn & Suites for your visit to Colorado Springs! It sounds like we were able to provide you with the comfortable and convenient visit that you were looking for. It was a pleasure hosting you, and we hope to see you again soon!

"Would stay here again"
rparuta, 15 Janvier 2020

I stayed at this BW for 2 nights for a work trip. I booked a king suite for myself so I could have a desk for working on my laptop. The room was very comfortable, clean, and had all the amenities I needed. I like that they offered different things for breakfast. The breakfast itself was overall good for hotel breakfast. Staff were very friendly, and check-in/out procedures were smooth. I did utilize the fitness room twice during my stay. Both days I found that the treadmill was not working. Admittedly, I forgot to let staff know. The fitness room itself is very small and hot, but does have a couple of basic machines. I did not use the pool because I forgot my swimsuit, but next time I will bring it. Though it was a business trip and work footed the bill, I found the stay to be cost-effective. Hotel is right off the highway, so it is convenient to find good food nearby. I would stay at this hotel again!

Owner Response, 15 Janvier 2020

We appreciate you for making Best Western Plus Peak Vista Inn & Suites part of your recent business trip. It is delightful to know that our impressive breakfast service and well-appointed accommodations were perfect for your needs. Thank you for the glowing review and recommendation. We are excited about your next stay, so come and see us again soon!

"Fantastic location and staff"
hollybJ3408DA, 13 Janvier 2020

Very nice hotel. Great location. The staff was very friendly. Everything seemed very clean. The amenities were great including the pool and hot tub and a very nice breakfast every morning. Reasonable prices for a great place to stay.

Owner Response, 13 Janvier 2020

Dear Holly, Thank you for your feedback and for staying with us here at Best Western Plus Peak Vista Inn & Suites. We are pleased to know that you found our staff friendly, location ideal, breakfast delectable, and pool excellent made a positive impression on you. On your future travels to the area, please consider staying with us again for another exceptional experience.

"Good place to stay for the price"
I7152IUrobertw, 12 Janvier 2020

The room was clean and the beds comfortable. Bathroom was a little small but the shower made up for it. Great shower! Staff were friendly and accommodating. Decent breakfast. Cookies in the afternoon and fruit infused water were a nice touch.

Owner Response, 12 Janvier 2020

Dear Robert, It was a privilege to serve you, and we thank you for choosing Best Western Plus Peak Vista Inn & Suites. We're thrilled you enjoyed our clean and comfortable accommodations, fantastic shower, and awesome amenities. Our team trusts you had a phenomenal trip, and we hope you'll allow us to welcome you back again soon.

"Weekend getaway for family"
MysticTravels2, 07 Janvier 2020

My favorite thing about this hotel: The showers are wonderful. Perfect water flow. Rooms were updated and clean. Kids loved getting cookies at check in. Breakfast was pretty decent. Did its job by filling up all the kiddos tummies. Pool was nice. Jacuzzi was warm. Rough surface though so be warned. There's a Chicago pizza restaurant within walking distance that was pretty good and convenient. Would definitely stay here again.

Owner Response, 07 Janvier 2020

Thank you for choosing Best Western Plus Peak Vista Inn & Suites for your recent trip. We're delighted that your kids loved our complimentary cookies, and we're happy to hear our facilities were both comfortable and conveniently located. We look forward to your return visit, so come and see us again soon!

"Gorgeous sunrise view"
Laurielovestravel, 07 Janvier 2020

Close location (20 minute drive) to all you want to see and do in Colorado Springs. Great breakfast. Beds nice and comfy, bathroom great. Suite nice and roomy. The sunrise turns the mountains red in the morning- fabulous!

Owner Response, 07 Janvier 2020

Dear Laurie, Thank you for choosing Best Western Plus Peak Vista Inn & Suites and sharing your fantastic feedback. It's wonderful that our convenient location, comfortable and spacious accommodations, and gorgeous views were a few highlights of your visit. Our team trusts you had a phenomenal visit to Colorado Springs. We hope to welcome you back again soon!

"Great Stay"
chunkylovemuffin, 03 Janvier 2020

The room was very comfortable, the breakfast was great, and the staff very friendly. Hotel was very clean as were the rooms.The view of the mountains were breathe taking. When I go back, this is the hotel that I will be staying at. I really enjoyed the stay.

Owner Response, 03 Janvier 2020

Dear Chris, It brightens our day to know your stay with us was nothing short of fantastic; thank you for choosing Best Western Plus Peak Vista Inn & Suites. We're glad you enjoyed our comfortable and clean accommodations, gorgeous views, and wonderful service. Our team looks forward to welcoming you back to our property.

"Daytime View"
Wendy N, 02 Janvier 2020

The mountain view is amazing. You look right out at Pike's Peak...if there's not a pine tree in front of your window. There is a deck on the second floor that allows you to see the mountains clearly. The staff was incredibly nice, polite and gracious. They make a very good impression for the property, especially Ted. The room was very nice. Nice, updated bathroom; very comfortable bed and a window seat to look at the mountains.

Owner Response, 02 Janvier 2020

Dear Wendy, Our ideal location overlooking the mountain is one of the many benefits of staying at Best Western Plus Peak Vista Inn & Suites. We appreciate you taking the time to give us an outstanding review. We'll make sure to pass along your kind words to Ted and the entire team for doing a spectacular job! During your next adventure to Colorado Springs, count on us again for another memorable hotel experience.

"Great hotel"
Annette M, 01 Janvier 2020

This is our 2nd time staying here. We chose this hotel again because we loved it so much the first time around. Spacious rooms comfy beds, really clean hotel and friendly staff. Our room had a beautiful view of Pikes peak.

Owner Response, 02 Janvier 2020

Dear Annette, It meant the world to us to serve you again here at Best Western Plus Peak Vista Inn & Suites. Thank you for your wonderful review! Spacious, cozy rooms and friendly service are our keys to a memorable stay. We are delighted that you loved the view! Come back and see us soon.

"Christmas Stay"
highsierrahiker2016, 31 Décembre 2019

Great place place to stay ! Good rooms , service , breakfast , and location. When in this area I will definitely stay again. Staff was friendly and helpful. Tasty fresh baked cookies at the front desk in the afternoon / evening.

Owner Response, 31 Décembre 2019

We can't thank you enough for making Best Western Plus Peak Vista Inn & Suites part of your recent getaway. It is gratifying to hear that our well-appointed rooms and excellent breakfast service were perfect for your needs. Your outstanding review is much appreciated. During your next visit to Colorado Springs, we hope to provide you with an even better stay.

"Best place we've stayed in a long time!"
Maggie9286, 30 Décembre 2019

Our family loves to travel and have been to many hotels. This one is by far the best! The breakfast was outstanding! We looked forward to it each morning. Staff was kind and helpful. Rooms were clean and provided plenty of room. My kids loved the pool the most. We enjoyed how close this hotel was to everything. When in the Springs next, we will be sure to return here.

Owner Response, 30 Décembre 2019

Dear Maggie, First of all, please accept our sincerest gratitude to you for this excellent read and perfect rating. We at Best Western Plus Peak Vista Inn & Suites are glad to know that your stay was exceptional as you enjoyed the superb service delivered by our hospitable staff, delectable breakfast, and well-kept accommodations. It delightful as well to learn of the other positives of your stay like the refreshing pool facility, and strategic location that added joy and convenience to your pleasant experience with us. Finally, hearing that you have plans to revisit us is considered a compliment. We are looking forward to your next visit and create another memorable experience with you and your entire family.

"Pretty Good"
chieandover, 24 Décembre 2019

We had a quick visit to Colorado Springs and my husband booked us here for two nights. Not expecting too much, but we were pleasantly surprised. It looks nice from ouside and inside. Newly renovated? Got a nice mountain view from the room. The staff were courteous and professional all hours of the day. Breakfast reasonable. Pool was OK - the jet on the hot tub was super strong and couldn't help getting wet all over. (one small complaint) Easy access from the highway and parking good.

Owner Response, 24 Décembre 2019

Thank you for taking the time to share your feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! Our wonderful team strives to provide each guest with a welcoming and relaxing visit, and we're thrilled to hear that your time with us exceeded your expectations. We're happy that our accommodations met your needs and that you enjoyed the view as well. We apologize for the issue you encountered with the hot tub, and we will use your comments as we work to continually improve. Please come see us again next time your travels bring you to the area!

"Wonderful stay!"
brittainyc2019, 23 Décembre 2019

Beautiful renovated hotel, with a huge breakfast selection. Our toilet wasn't working so they immediately sent someone to repair it. We had early check in without any problems. It was a great stay at a great price point. We would definitely stay again!

Owner Response, 23 Décembre 2019

Dear Brittainy, We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It was our pleasure to promptly address any issues that arose. Thank you for your compliments on our excellent breakfast and for the kind words. Please come see us again soon.

"Quick Visit"
ljl1221, 23 Décembre 2019

Wonderful hotel! It was very clean, and there was always someone cleaning when we were coming and going from the hotel. Also, great staff, friendly and attentive, front desk, housekeeping, and breakfast attendants, all were welcoming and happy. Very comfortable beds, and the rooms where quiet, even though there were other families with young children there that we saw at breakfast. This hotel has everything you need for a quick trip, or a long stay. Great view of the mountains too!

Owner Response, 23 Décembre 2019

Dear Laura, The mountain view is spectacular, and we're so pleased it helped make your stay at Best Western Plus Peak Vista Inn & Suites memorable! It's also great to hear that our attention to cleanliness and service impressed you and that our tasty breakfast menu was to your liking. Should you be in the area again, we'd be happy to host you.

"Christmas Fun"
kjray2018, 22 Décembre 2019

The front desk was extremely helpful at all times. I enjoyed a wonderful time with my family.....my children and grandchildren playing in the pool and eating together. We really had a wonderful time. The location was great. The pool and hot tub were wonderful.

Owner Response, 22 Décembre 2019

Dear Kim, Thank you for your kind review of the Best Western Plus Peak Vista Inn & Suites. As a guest first property, we are thrilled to receive your encouraging feedback regarding our team. It was our pleasure to host you and we are so glad to know that you had a chance to enjoy our pool, as well. Please think of us again the next time you're in Colorado Springs, as we would be honored to welcome you back soon!

"Nice Best Western"
Shari K, 22 Décembre 2019

We flew in from Idaho for a week to visit grandchildren. We had reserved a double queen premium room. We had brought our service dog and was hoping to be on the first floor. They gave us a handicapped room on the first floor. I wasn't happy with the bathroom set up, so I asked if we could have a different room. The staff was very accommodating and actually gave us a little bit larger Mountain View room since we were staying the whole week. We appreciated their willingness to work with us and meet our needs. Would definitely stay here again.

Owner Response, 22 Décembre 2019

Dear Shari, Thank you for your wonderful review of the Best Western Plus Peak Vista Inn & Suites. It was our pleasure to accommodate you and we are thrilled to hear about your pleasant experience. The greatest compliment a guest can offer is his or her return business and we are honored to know that you would consider staying with us again. Wishing you safe and memorable travels and we look forward to welcoming you back soon!

"Great place centrally located for your Colorado Adventure"
Passenger37977673316, 16 Décembre 2019

Nice clean hotel, lots of parking, fantastic staff, great buffet for breakfast, good location for traveling around. Good suggestions from the staff. Room always clean and maids do an excellent job. Warm safe place to go.

Owner Response, 16 Décembre 2019

At Best Western Plus Peak Vista Inn & Suites, it is our mission to deliver cleanliness, comfort, and convenience, so reading your lovely feedback warms our hearts. We can't thank you enough for making us your home during your recent travels, and we'd love to deliver another marvelous experience for you should you return to Colorado Springs!

"Best BestWestern"
rebeccapN1614SK, 14 Décembre 2019

This BW is the best and cleanest I have stayed at. Front desk was friendly, Maids did a great job working around our schedule. Breakfast staff was friendly. Wish every Best Western was this great. Thanks for the 7 days

Owner Response, 14 Décembre 2019

Dear Mark, Thank you for sharing your experience with us here at Best Western Plus Peak Vista Inn & Suites! Reading that you found our staff friendly, our accommodations spotless, and breakfast tasty brightens our day. We look forward to welcoming you back the next time you are in town.

"Best Western stay"
vladimir-tampa, 09 Décembre 2019

Very Clean rooms, quiet place, very friendly and professional staff. Not close to the center, but convenient location with easy access to the I-25. Plenty of restaurants in the area. Will be visiting Colorado Springs next week and will stay there again.

Owner Response, 09 Décembre 2019

Dear Vladimir, At Best Western Plus Peak Vista Inn & Suites, we love being recognized as the perfect choice when it comes to delivering well-maintained rooms and superior service. Thank you so much for allowing us to serve you during your time in Colorado Springs, and we're excited for your return!

"Great place"
Robert R, 05 Décembre 2019

We stayed here for 5 nights over Thanksgiving. Great staff, especially Josh Fraser the AGM who really went out of his way to make us feel welcome. Room was clean and felt new. Good breakfast with attentive staff. Pool could have been a bit warmer. Will stay again

Owner Response, 05 Décembre 2019

It was a delight welcoming you at Best Western Plus Peak Vista Inn & Suites. We're glad that you loved our well-kept room, tasty breakfast, and excellent hospitality. Josh will be thrilled to receive your praise. Your feedback about the pool has been passed along to the team for review. Thank you so much for making us a major part of your Thanksgiving celebration, and we can't wait to see you again for another wonderful getaway!

"Great hotel, awesome breakfast!"
danaj307, 29 Novembre 2019

This newly done hotel was very comfortable to stay in and we were very surprised at how great the breakfast was! There was homemade green chili and it was one of the best hotel breakfasts we've ever had-well done!

"Hotel stay"
tinacK4207VQ, 29 Novembre 2019

Great hotel to stay at. Hotel room was clean and comfy. Perhaps the only thing I would suggest is breakfast be better for a good quality hotel like this one. And I only wished that the hotel accept CLC membership because I'm always in co spring every 2 weeks for work and always having a hard time finding a good hotel like this one.

"Clean and comfortable "
Katie D, 28 Novembre 2019

The room and lobby were very well taken care of. The pillows and bed were comfortable. We really liked the variety of choices at breakfast -- both hot and cold choices. Everyone working there was friendly and accommodating.

"Stop over visit"
Vince M, 23 Novembre 2019

The lobby and room were clean and modernized. Breakfast was good, plenty of parking and easy access to the highway. While the bathroom was a bit small, it was adequate. The room had a comfortable chair, desk, and refrigerator.

Owner Response, 23 Novembre 2019

Dear Vince, Thank you for stopping in with us at Best Western Plus Peak Vista Inn & Suites. It sounds like you had a comfortable stay! Our clean, modern rooms are a perfect place to kick back and relax here in Colorado Springs. Thank you for highlighting some of our amenities! We look forward to serving you again very soon.

"Great stay"
GabrielaP, 22 Novembre 2019

This was a very clean hotel and great value for my money. The mountain view rooms (suites) don't offer much of an actual view, but the extra space (with couch) was a nice addition. Breakfast is complimentary and was above my expectations. It had cold items (cereal, yoghurt, fresh fruit) and hot items as well (eggs, bacon, green chile). There is also a mini-fridge and microwave in the room in case you packed your own food. I would definitely stay at this hotel again.

Owner Response, 22 Novembre 2019

Dear Gabriela, We appreciate you leaving us your review and for choosing us here at Best Western Plus Peak Vista Inn & Suites! We are delighted you were pleased with our lovely accommodations and tasty breakfast. Have a safe trip home and please revisit us for another lovely experience!

"Family trip"
cfporte1, 21 Novembre 2019

Clean & friendly hotel. Rooms contain fridge & microwave. Breakfast was exceptionally good. Would highly recommend this hotel. Restaurants very close by. Many scenic areas are within a one hour or less car ride.

Owner Response, 21 Novembre 2019

Our team at Best Western Plus Peak Vista Inn & Suites works hard to ensure every guest receives nothing less than perfection, and we're thrilled to know when we hit the mark! From our delicious breakfast to our well-appointed rooms, we're happy we made your stay comfortable. It would be an honor to be your lodging of choice when your travels return you to the area.

"Great Experience"
Nagy R, 21 Novembre 2019

It was our first time at that hotel. The Hotel is clean and the service is great. Started with Ted the front desk staff; he was professional and friendly. The breakfast was also good. Will go back for sure.

Owner Response, 21 Novembre 2019

Return guests pay us the highest compliment, and we're thrilled to learn you'd join us again here at Best Western Plus Peak Vista Inn & Suites. We'll be sure to pass along your kind words for Ted, and we're delighted to hear our delicious breakfast and well-maintained accommodations added to your experience. Thank you for your review, and we look forward to sharing another great experience when your travels bring you back our way.

"Very good"
ellysown1952, 20 Novembre 2019

Nice stay, large room, clean, good customer service. The only thing we didn't like is the unit A/C - Heater. If it was central I would give the hotel 5 stars. Not sure why build a nice hotel and get cheap with the details.

Owner Response, 20 Novembre 2019

Dear Elly, We can't thank you enough for joining us at Best Western Plus Peak Vista Inn & Suites. It is delightful to hear that our spacious rooms and superb guest service became the highlights of your stay. We will use your comments to further enhance our guest experience moving forward. Thank you for taking the time to share the details of your visit. We look forward to sharing another exceptional experience when your travels bring you back our way.

"Great Stay"
rel13699, 13 Novembre 2019

Everything was wonderful, the staff was very friendly, upon check in we were offered an upgrade to a room with a mountain view. We stayed 6 nights, our room was very nice and comfortable, the breakfast every morning was great and appreciated. Cannot find fault with anything during our stay. The location was great, the appearance inside and out was very nice

Owner Response, 13 Novembre 2019

It's heartwarming for us to learn that you very much enjoyed your stay here at Best Western Plus Peak Vista Inn & Suites. We are delighted to know that your upgraded room with a mountain view made a positive impression on you along with our friendly staff highlighting your stay. Should your travels lead you back our way, consider staying with us again for another exceptional experience!

"Recommended"
bjourda1, 13 Novembre 2019

Great breakfast. Probably my favorite part of staying at the hotel. The hotel employees were very friendly. Nice view of the mountains from the parking lot. On a side note, before booking, go read reviews online and be prepared to have funds in your bank account for about double the amount of your stay. This company places pending charges that could result in overdraft fees if you're not prepared. I knew this going in, so I accounted for it, but waiting for an additional charge in the hundreds of dollars to be returned to your bank account is not fun. We stayed at another hotel on the trip and they did not charge anything other than the actual amount for the stay. Overall, a nice place to say and we'd be happy to go back the next time we're in the area.

Owner Response, 13 Novembre 2019

We can't thank you enough for joining us again here at Best Western Plus Peak Vista Inn & Suites and for sharing the details of your recent stay. It warms our hearts every time we read a review like yours. It is fantastic that our tasty breakfast, friendly staff, and a spectacular mountain view made a positive impression on you and became the highlights of your stay. Your promise of revisiting us is something we look forward to and we can't wait to see you again.

"Honeymoon in Colorado Springs"
kellykhajj, 13 Novembre 2019

We were very impressed with our whole hotel experience. From Check-in, to breakfast, to cleaned rooms, friendly/caring staff, to Checking out! Stay here you won't be disappointed. Never went without anything. We had an emergency situation with our son back in Texas and the General manager treated us like family and made sure that we had everything that we needed. Even offered to help us get out of our next few nights that were reserved if we had to leave expectantly. Thankfully we didn't have to leave. He even asked the next day when he got there how our son was doing. The room was always very clean. The breakfast was also great, great selection and the staff was kind, friendly, and always refilling what was missing. We came there on our honeymoon and chose this hotel cause we like the price, great location, and because it had great reviews. We left very pleased and thankful we chose this location in Colorado Springs.

Owner Response, 13 Novembre 2019

We are delighted to serve you at Best Western Plus Peak Vista Inn & Suites. It is delightful to hear that our clean rooms, fantastic breakfast, and warm guest service made a long-lasting impression on you. Thank you so much for finding the time to leave us a positive review, and rely on us again for another exceptional stay!

"Another fine stay"
fwillison, 11 Novembre 2019

Have stayed here a few times on trips to the Springs. Always a good stay and a good value. Clean, friendly, no issues. I plan to stay again next time. I also stayed at the Best Western Plus on Fillmore. Newer hotel, slightly more expensive, either one is good.

Owner Response, 11 Novembre 2019

Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites all over again. We're glad that you highlighted our well-kept property and great rates. Your return is highly anticipated, and we wish you safe travels ahead!

"Girls weekend !"
913felicef, 06 Novembre 2019

Stayed one night for our annual girls weekend Christmas shopping trip! Great place , good variety for breakfast and close to everything we needed.this hotel was easy to find and quiet. We will stay again!!

Owner Response, 06 Novembre 2019

Dear Felice, Thank you dearly for choosing us here at Best Western Plus Peak Vista Inn & Suites for your girls' trip! We are proud to see we helped make your time in the city that much better. All the best to you and we can't wait to host you again!

"very nice hotel"
Laura G, 06 Novembre 2019

New linens on beds, beds were soft but supportive, pillows were comfy. Clean rooms and baths. Nice soft towels. Room induced microwave, fridge and Keurig. Had trouble flushing the toilet but that was our only issue, very comfortable room. Friendly front desk staff

Owner Response, 06 Novembre 2019

Thank you for sharing the details of your recent stay. Delivering clean, comfortable accommodations is always our goal at Best Western Plus Peak Vista Inn & Suites, and we're thrilled to see we succeeded during your stay. Should your travels bring you back our way, depend on us again!

"Perfect"
Holly G, 06 Novembre 2019

We had an amazing stay here. We chose a mountain view room and it was beautiful. The hot breakfast was very good and had a lot of protein items. Everything was clean and modern. Mgmt heard about our recent loss and got us flowers and a card. That is definition of going above and beyond.

Owner Response, 06 Novembre 2019

Dear Holly, Thank you for staying with us at Best Western Plus Peak Vista Inn & Suites. We're delighted that our team could make your visit memorable and that you could enjoy a tasty breakfast and a comfortable room. We look forward to your return visit, so come again soon!

"Extremely impressed"
Laskaland, 05 Novembre 2019

Honestly I could not have asked for a better hotel to stay at. Super friendly staff checking in and out. Breakfast was great- hot and cold options. Beds and rooms were comfy and very clean. And the view...

Owner Response, 05 Novembre 2019

An incredible stay often starts with a seamless check-in, and we're thrilled to see your experience with us at Best Western Plus Peak Vista Inn & Suites was smooth. We agree that the view from our rooms is breathtaking, and your compliments warm our hearts! We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice.

"Great place by the Academy"
DaniC59, 04 Novembre 2019

We were all very pleased with this hotel. The rooms were very clean, beds were comfortable, breakfast was good, and the rooms were a really good size with space to put things. We all decided we would stay there again when we go visit our grandson at the Academy. Loved the cookies every afternoon!

Owner Response, 04 Novembre 2019

Dear Dani, From our clean and spacious rooms to our tasty breakfast, you can always count on us here at Best Western Plus Peak Vista Inn & Suites for a pleasant visit. We cannot thank you enough for your kind review. We loved having you as our guest and are thrilled that our afternoon cookies impressed you. Come back and see us for another great stay soon!

"Nice, Clean and Welcoming"
Alicia J, 31 Octobre 2019

My husband and I stayed there for a weekend craft show event in the Springs. The weather started to turn so we ended up extending our stay another day, which the hotel accommodated with no issues. The hotel is clean and the breakfast is the best I have ever had at a small hotel. We will be back.

Owner Response, 31 Octobre 2019

Thank you for choosing Best Western Plus Peak Vista Inn & Suites; it was a pleasure to host you and your husband, and we're so grateful for your kind remarks. We're glad you enjoyed our clean accommodations and delicious breakfast, and our team looks forward to your next visit!

"Nice place to stay"
jaz4x4man, 29 Octobre 2019

Room was a little tight in size, but it was very nice. Would have liked to have at least two chairs in the room, so we both could get some work done at the same time. There a was really great breakfast each morning. There was also unexpected soup and nachos available one of the evenings we were there. Nice to have the 'go bag' for quick snack we we headed out for a long walk.

Owner Response, 29 Octobre 2019

We're so pleased you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's great to know that our excellent breakfast and snacks were to your liking. Thank you for your suggestion about how we can improve the accommodations. We'll consider it moving forward, and we invite you to stay with us again the next time you're in the area.

"Best Western's Peak Vista Inn & Suites in Colorado Springs"
RattlesnakeCharlie, 28 Octobre 2019

As always here, a very clean, neat, and attractive hotel with immaculate rooms. Breakfast is a little lacking compared to other Best Westerns I have stayed at. Easy access to freeway and restaurants. Area is fairly upscale. I'll be staying here again in the future.

Owner Response, 28 Octobre 2019

Thank you so much for being a valued guest with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you appreciated our clean facilities, welcoming rooms, and convenient location. We're sorry that our breakfast didn't suit your preference but are glad you enjoyed the nearby restaurants. We're grateful to know that you'll be returning in the future and can't wait to serve you again.

"Very comfortable stay"
Chris A, 28 Octobre 2019

Our room was very comfortable. We felt there was no need for the fabric throw on the end of the beds or the neck rolls. Breakfast was wonderful and your staff were kind and attentive. You even had a guy on the front desk who was willing to clean the snow off our car. The pool & hot tub looked nice. Unfortunately, the ceiling was crumbling which took away from the beauty. I will recommend your facility to everyone.

Owner Response, 28 Octobre 2019

Dear Chris, Thank you for posting a review about your comfortable experience with us here at Best Western Plus Peak Vista Inn & Suites. It pleases us to see that you enjoyed our welcoming rooms and friendly staff. Also, although you appreciated the appearance of our pool and hot tub, we regret the concern you mentioned regarding the ceiling. We'll be passing your comments along to our team. We're grateful for your recommendation and would be delighted to welcome you back soon.

"Enjoyable Stay"
numbercruncher1040, 26 Octobre 2019

Clean, comfortable, upscale hotel at a reasonable price. We enjoyed the comfortable mattresses and the quality linens, towels and other room amenities. We felt very safe here. We didn't use the pool but the other public areas were very inviting. The buffet breakfast was a highlight. There were numerous options that changed daily, all of which were fresh and very nicely presented. The two ladies who work that area do an exemplary job. We would definitely revisit.

Owner Response, 26 Octobre 2019

We are grateful to read that you found many aspects of your stay to be wonderful. From our comfy beddings and carefully appointed in-room amenities to competitive pricing and secure surroundings, we are stoked that you were able to thoroughly enjoy your time at Best Western Plus Peak Vista Inn & Suites. It is delightful to learn as well that, like former guests, our thoughtfully curated breakfast served by our warm dining staff impressed you. We'll be sure to pass along your compliments to our breakfast team. Our team is thrilled to know of your plans to revisit as we consider repeat guests as our highest compliment. Thanks for your review, and we look forward to seeing you again soon.

"Great Hotel"
MinneapolisMan, 25 Octobre 2019

We stayed at this Best Western for 3 nights in October 2019 based upon the great reviews. I see why this is a top rated property as everything about this location and it's employees was great. It is a very well maintained hotel close to Interstate 25. Our room was very nice, the bed was very comfortable and the bathroom had a great shower. It was always very quiet which was appreciated. The breakfast was very good and a step above similar properties and the breakfast staff did a great job keeping everything stocked and were very nice with a smile and a "good morning" greeting. One evening they offered a snack of soup & taco chips & cheese and 2 other evenings they had cookies. This is one of the best hotels I have stayed at for the price and is a great value.

"great stay"
scott530, 25 Octobre 2019

very clean hotel great staff and accomidating. easy to find. very convienient location, close to many great resturants and local attractions.i highly recomend this brand and the price was excellent. thank you for a great experience.

"Fall Break"
Pathfinder293858, 24 Octobre 2019

Great location!!! Clean , friendly environment and the breakfast options are great for all. The grandkids loved the pool area. The bathrooms are a bit small , the rooms are great and beds are comfortable. Will visit again !!!!!!! Thank you for a enjoyable time.

Owner Response, 24 Octobre 2019

On behalf of our entire team at Best Western Plus Peak Vista Inn & Suites, thank you for the fantastic review! We're thrilled that our comfortable rooms, tasty breakfast, and on-site amenities helped you and the grandkids have a memorable experience. You can always depend on us for a five-star stay!

"Best Western Plus"
dirkdinnel33, 24 Octobre 2019

Best hotel chain I have personally stayed at and for under a hundred dollars a night. There is no reason to leave the hotels if you don't want to, but if you do they are located in areas with all the amenities close by. Glad I checked Best Western Plus out, will be staying with them from now on if possible. Well done.

Owner Response, 24 Octobre 2019

Dear Dirk, We're pleased to know we earned another happy guest at Best Western Plus Peak Vista Inn & Suites. It's a delight to hear you loved our ideal location and affordable rates. Your return is highly anticipated, and we wish you a safe journey home!

"Very nice hotel."
KsCatMama, 21 Octobre 2019

Really enjoyed the time at this hotel. Very clean, comfortable beds, great shower, friendly staff. Also nicely quiet rooms, and we enjoyed the mountain view. We found the location to be perfect for our needs. We give it two thumbs up!

Owner Response, 21 Octobre 2019

Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites! We truly appreciate you taking the time to let us know how much you loved our comfortable beds, friendly team, and quiet atmosphere. It means the world that you took the time to reach out and we'd love to see you again next time you're in town!

"Wonderful Hotel"
Richard H, 17 Octobre 2019

Nice hotel. Second time we have stayed here and would stay again.. Great breakfast (better then most hotels we have stayed at)with good food and selections., nice rooms. Bathroom is a bit small but enjoy the walk in shower. Could use a few more Tv channels. Great staff

"Colorado Springs"
Katherine H, 17 Octobre 2019

Great location and pleasant place to stay. Enjoyed Garden of the Gods. Used washing machine while at hotel. All good. Second time to stay here. Pleasant staff. Quiet. Nice room which was quiet. All good.

"Good Value and Service"
BubbaMoo1952, 15 Octobre 2019

Staff was friendly, accommodating and professional.We felt very welcome. Breakfast was great. Our room was clean and pleasant but a little tight with 2 double beds and a desk - whose chair was "in the way" when one of used our computer and the other wanted to pass by. Wish the layout was a bit better. That was the only thing that could be described as a bit negative BUT everything else was wonderful.

Owner Response, 15 Octobre 2019

Thank you for choosing Best Western Plus Peak Vista Inn & Suites. Our staff works hard to provide a clean and memorable stay, and we are delighted to hear that we succeeded during your time at our inn. Next time you are in town, please come back and see us!

"Excellent value"
Eliza K, 15 Octobre 2019

So glad we stayed at the Best Western Peak Vista in Colorado Springs. Large clean room. Extremely comfortable and quiet room; we all slept in and felt rested. Nice views. Good breakfast. Would stay here again.

Owner Response, 15 Octobre 2019

Dear Eliza, It was a pleasure having you stay with us at Best Western Plus Peak Vista Inn & Suites. We are thrilled that you had a clean, comfortable, and peaceful visit. Our staff would be honored to have you back again!

"Great stay"
Jennifer R, 14 Octobre 2019

Felt welcome upon arrival. Room was clean, best shower head and pressure I have had in a hotel, excellent! Beds were comfortable and loved the larger than normal TV for hotel rooms. Would stay there again!

Owner Response, 14 Octobre 2019

Dear Jennifer, We have always considered the first impression critical, so we are delighted to learn that our excellent staff did not fail you with our top-notch service upon your arrival. It is excellent to know, as well, that our well-kept and carefully appointed accommodations added joy and convenience to your stay, particularly our shower amenity, beds, and TV. It is the highest compliment to have a returning guest. Rest assured that our team here at Best Western Plus Peak Vista Inn & Suites will continue to work diligently to ensure we earn your loyalty.

"Clean, Convenient Location & Cost-Effective"
nancy b, 10 Octobre 2019

My husband and I enjoyed 7 days in Colorado Springs, celebrating our 30th wedding anniversary. We initially stayed one night at a more expensive hotel in Briargate. However, it was not clean and had a strong odor of a methane gas leak. BW Plus was VERY clean! The rooms had hardly no air fragrance. Even the washer and dryer had no detergent or Bounce smells. This was important for me, a multiple chemical sensitivity person I usually clean room surfaces with my own non-fragranced disinfectant. There was no residue on my cleaning towels! Sheets were crisp and clean. And, the windows were operable; not fixed or opening partially. This meant that we did not need to use the AC or heater, whether it was 85° or 25° outside. We just adjusted the window opening. Upholstery was clean and they had a cloth to cover the bedspread just in case you had to put a backpack or suitcase on it. That kept the bedspread clean. Housekeeping, front office and breakfast buffet service was very nice and pleasant. No surprises to the final invoice. We saved 50% on our lodging by staying at BW Plus than in Briargate. Good ratings all around!

Owner Response, 11 Octobre 2019

Dear Nancy, We loved having you at Best Western Plus Peak Vista Inn & Suites and we are thrilled to see you enjoyed your time with us. Exceptional accommodations are something you can trust our team will deliver, so we look forward to seeing you again whenever you are in town. Thank you for choosing us for your special trip and we wish you happy travels!

"Freeway close, mountain views"
ColoradoPonyGirl, 10 Octobre 2019

This was my first visit to this BW and I was very pleased. Starting with the stylish exterior and into the lobby they make you feel like an old friend. I was welcomed as a BW rewards member and was told about snack time at 5pm along with the usual info. My room was well kept, quiet and had a great shower with plenty of got water. Well stocked with fluffy towels. I had my own Keurig machine with Starbucks. I will stay again!

Owner Response, 10 Octobre 2019

We can't thank you enough for making Best Western Plus Peak Vista Inn & Suites part of your recent adventure. It's delightful to hear that our well-maintained accommodations, convenient in-room amenities, and the overall look and feel of our property exceeded your expectations and became the highlights of your stay. During your next trip to Colorado Springs, depend on us again for another exceptional stay!

"Great value"
Tim F, 09 Octobre 2019

My wife and I stayed here on vacation. Woke up in the morning and took a hike through Garden of the Gods, which is about 10-15 minutes away. Clean hotel with good service. I will definitely stay here again.

Owner Response, 09 Octobre 2019

We are glad you chose us during your recent stay, and thank you so much for taking the time to leave us an excellent review. It is a pleasure having met all your expectations featuring our high standard of hospitality and an exceptional level of cleanliness. It seems that our ideal location has allowed you to enjoy your hike through the Garden of the Gods thoroughly, and we could not be happier! We are honored to know that if your travels bring you back to Colorado Springs, Colorado, you will choose to stay with us at Best Western Plus Peak Vista Inn & Suites again. We hope to see you soon!

"Great Value "
396clarev, 03 Octobre 2019

Great price, great quality and location was close to the highway to easily get to the parks. About a 10 minute drive to downtown and right next to a gas station. Clean room, good breakfast and wonderful staff!

Owner Response, 03 Octobre 2019

Dear Clare, At Best Western Plus Peak Vista Inn & Suites, providing superior affordability without cutting corners in quality is our goal, and we're delighted we succeeded! It's an honor that you consider us the best value in the area. We'll be sure to pass your commendations along to our hardworking team. We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice.

"Comfortable; great breakfast"
Canadian_historian, 30 Septembre 2019

Several motels are within a couple of blocks of each other on East Woodmen and Commerce Center in Colorado Springs, the attraction apparently being that this location is just a few minutes' drive from the south gate of the Air Force Academy. But the location is also convenient for being right off I-25, and within easy range of other attractions in Colorado Springs. For the time we were booking, the price and value of the Best Western Plus seemed most attractive of the motels on the block. Externally there's not much to distinguish the Best Western (or any of the others in this location); it's not perched in a beautiful place, doesn't have an amazing view, isn't an architectural gem. But the Best Western does a lot of things right. Check-in was very quick and friendly; our room was clean, and everything worked; water pressure was strong; electrical outlets were numerous; beds were comfortable; there were places to lay suitcases. There was a small Keurig with Starbucks pods, a nice touch, as well as a small fridge. However, there was no overhead lighting, and there was only one elevator for three floors. The breakfast was far better than we expected, with bacon and scrambled eggs available and a wide selection of other breakfast items. I'd have been tempted to rate this motel "excellent" except that it was functioning at an understaffed level when we checked out, leaving one very nice and able but overly busy worker at the front desk to handle a lot of things. We had two small things to ask her, and had to wait several minutes each time. As we were leaving we discovered that there was another employee invisible just behind the office door who presumably could have helped out. That could be a passing problem; otherwise the facilities and hospitality system were excellent.

Owner Response, 30 Septembre 2019

Here at Best Western Plus Peak Vista Inn & Suites, we strive to always bring phenomenal service and comfortable experiences to all of our valued guests. We're captivated to hear our team made your visit remarkable as well as our convenient location, and that you have given us a positive review. We look forward to sharing another exceptional experience with you in the future!

"Great Hotel - Grumpy Check-in Clerk"
TJ0867, 28 Septembre 2019

The hotel is nicely decorated, the room was exceptionally clean, nice size, tastefully decorated and exactly the kind you hope to find every night you stay away from home. But the check-in clerk, I think his name was Mike, was verrrry unfriendly. Perhaps he was having a bad night, but the way he treated the couple ahead of me, me, and the guy behind me was unacceptable. He took my rating from a 5 to a 4. Hotel is in good location, easy to find. I would gladly stay here any time, just hope Mike isn't on duty.

Owner Response, 28 Septembre 2019

Thank you for sharing your experience with us. We are thrilled to know you will come back to Best Western Plus Peak Vista Inn & Suites for your next visit to Colorado Springs. We're delighted to hear that you enjoyed our hotel's decor and cleanliness. We appreciate you letting us know about your hospitality experience. We've taken note of it and are thankful for your understanding. We can't wait to host your stay again.

"The BEST"
NLS2020, 27 Septembre 2019

I stayed a few days in August, and I have to return to Colorado Springs next week and there's no doubt where I will stay. This hotel is clean, friendly, and has a superb breakfast bar. The staff answered my million questions in the nicest and most patient way. I felt safe there even at night and the is easy to get to. I did not use the pool, but it looked clean also. Knowing where this hotel is will save me lots of time because I won't have to google hotels and all of the travel sites to find a great hotel. This one is IT!

Owner Response, 27 Septembre 2019

What a wonderful review to read! Thank you for your recent stay at Best Western Plus Peak Vista Inn & Suites. It's always a privilege to hear when we've been able to provide our guests with such an enjoyable visit! It's also great to know that you welcomed our clean and comfortable accommodations, as well as received efficient and attentive service from our team. We consider it a great compliment that you intend to come back and stay with us soon. Thank you for taking the time to share your kind comments, and we look forward to welcoming you back!

"Clean and Comfortable - Great Location"
MsBiker, 22 Septembre 2019

Peak Vista Inn is in a great location, easy off of I-25 and with views of the mountains. The property is beautiful and the rooms are clean and comfortable. Staff was friendly and helpful and breakfast was very good. Our accessible room had a roll in shower that appeared to be retro fitted as it sloped to the bathroom floor allowing water to pool on the floor. The room itself was too small for two queens and to allow a wheelchair to maneuver. Over all this hotel was wonderful but those with mobility issues would need to address those issues I pointed out above.

Owner Response, 22 Septembre 2019

It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites. We're glad our location was ideal for our trip and that the beautiful mountain views added to your experience. Thank you for your compliments on our delicious breakfast and amazing service. We apologize for any issues with accessibility and the bathroom. We'll look into this further, and we invite you to stay with us again the next time you're in town.

"Great Mountain Views"
wcsail, 22 Septembre 2019

Our upgraded room was nicely furnished overlooking Pikes Peak. The breakfast buffet had lots of options including hot protein items. The location was good with easy access to dining, Air Force Academy, and Garden of the Gods. Would definitely return and recommend to friends.

Owner Response, 22 Septembre 2019

The views are spectacular, and we're so pleased they helped make your stay at Best Western Plus Peak Vista Inn & Suites special. It's great to know that our tasty breakfast menu was to your liking and that our location was ideal for your needs. Thank you for the kind review and recommendation. We look forward to seeing you again soon.

"Best Ever Best Western!"
6superkidz, 21 Septembre 2019

From check in to check out, breakfast to hot snacks, cookies and fruit infused water, our stay at Best Western was perfect! The staff went above and beyond to help us get the best bang for our buck and make sure we had everything we needed and they did it with a smile! My 12 year old son even commented on how hard the staff works at making sure everything about the hotel was clean. Will definitely stay here again.

Owner Response, 21 Septembre 2019

We at Best Western Plus Peak Vista Inn & Suites have a high standard of quality for providing an enjoyable experience to our valued guests, and your perfect rating reaffirms we have achieved such during your recent visit. From check-in to check-out, delectable snacks and impressive infused water and our sumptuous breakfast, we are glad we have met your expectations. Also, it delightful to know that our dependable staff was able to impress you with the top-notch hospitality we strive for. Our team is thrilled to know of your plans to revisit as we consider repeat guests as our highest compliment. Until next time!

"great location"
adelew284, 21 Septembre 2019

We really enjoyed staying at this Best Western. It was within walking distance of three great restaurants and located next to the freeway. It was easy to get to from all over. It was quiet as well and the people were wonderful.

Owner Response, 21 Septembre 2019

Dear Adele, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! Our wonderful staff works hard to ensure all our guests have everything they need and will be proud they were a highlight of your visit. We're glad our location was ideal for exploring the area on foot and that you had a restful stay. Thank you for the kind review. Please come see us again soon.

"Week in the Mountains"
Lukedaddy, 18 Septembre 2019

Great place to finish our week long trip.Relaxing in hot tub. Suite style room met our needs and breakfast is always welcomed. Location was a little out of the way but on the plus side it was quiet. Would stay here again.

Owner Response, 18 Septembre 2019

It was such a pleasure to host you at Best Western Plus Peak Vista Inn & Suites, and we thank you for sharing your thoughts about your recent visit. We are delighted that our comfortable rooms, tasty breakfast offerings, and tranquil location were perfect for your needs and was able to complete your getaway for the week. During your next adventure in Colorado Springs, depend on us again for another great experience!

"Clean rooms, great staff."
GreatNationalParks, 15 Septembre 2019

Very nice hotel. Just a stone's throw off I-25 in Colorado Spings. The staff is very pleasant and helpful. The room was always clean. Nice pool and hot tub. Free snacks offered daily after 5pm in the breakfast area. Would stay there again, highly recommended.

Owner Response, 15 Septembre 2019

Thank you so much for choosing to stay with us here at Best Western Plus Peak Vista Inn & Suites! It brightens our day to read your kind comments about our friendly staff, welcoming rooms, tasty snacks, and excellent location. We're grateful to know that you may be returning in the future and would be delighted to welcome you back soon.

"Great bed, great shower, great facility!"
WindyTown, 14 Septembre 2019

The room was clean and huge. The shower was amazing. The breakfast was very good, and the exercise room was very nice, with a fan in a well designed spot. The ice water by the front desk was an added bonus. I recommend this hotel!

Owner Response, 14 Septembre 2019

We can't thank you enough for joining us at Best Western Plus Peak Vista Inn & Suites and for sharing the details of your recent stay. It warms our hearts every time we read a review like yours, where a guest mentions they had a memorable experience with us. We are thrilled to learn that our gym, well-maintained accommodations, and tasty breakfast offerings were the highlights of your stay. We hope to see you soon and we wish you all the best going forward.

"Nice clean hotel"
Chrys R, 12 Septembre 2019

Just stayed one night, the room was clean and comfortable bed with lots of pillows. We had to take the ADA room as it was the last King left, felt a little guilty about taking it. There was nowhere to put your toiletries in the bathroom (except tiny ledge) because of free standing sink and there is no way someone in a wheelchair could see in the mirror. I tried to sit to dry my hair, as my ankles were very swollen, but no use. There was a cigarette smoke odor in the entry and bathroom. We don't smoke and I am highly allergic. I thought maybe it was someone in the pump room which was across from our room. But the next night when I got my gown out of the bag it reeked of cigarette smoke, I had hung it on the hook on the wall in the bathroom. The next morning our toilet kept running. I did report that on our way out, but didn't say anything else as my husband was rushing me and gets irritated if I say anything. When we arrived they were serving an evening snack, which was a pleasant surprise as we were a little hungry. Didn't get to try the soup because it was already empty within the 15 minutes that we got there. The Breakfast/Dining area was very nice and the attendants very pleasant and helpful. Breakfast was just not to my taste, as they were serving stuff to make breakfast tacos which included little sausage crumbles. I don't do sausage and prefer bacon, so I was a little disappointed. Eggs were ok and the little pancakes could have been a little more done. They did have yogurt too. We would definitely stay here again when passing through, I'll just call sooner. FYI: It is cheaper to call the BW 800 number to book than calling direct or online, it's usually the other way around.

Owner Response, 12 Septembre 2019

Dear Chrys, We were happy to provide you with a clean, welcoming place to stay in the area. It's great to hear that you had a comfortable night's sleep. Please accept our apologies, however, for any issues with the bathroom as well as for any concerns about odor. We'll look into this further. It's unfortunate our breakfast selection was not to your liking, and we'll consider your comments for future changes. Should you be in the area again, we invite you back to Best Western Plus Peak Vista Inn & Suites.

"Beautiful place to stay and reasonable price"
BobCat0317, 05 Septembre 2019

This Best Western offers great scenery, customer service that is above and beyond expectations and a great nights sleep! The beds are comfortable, there is a great area to sit outdoors and enjoy the scenery too. There are fire pits to enjoy and stay warm too. I enjoyed that we were close to downtown, but not in the middle of it.

Owner Response, 05 Septembre 2019

We can't thank you enough for staying at Best Western Plus Peak Vista Inn & Suites. It brings us great pleasure to know that you had a wonderful time with us, and you find great value and comfort in our convenient location that enables you to have a beautiful view of nearby sceneries. We'll also convey your kind words to our dedicated and accommodating staff. We appreciate you for taking the time to provide us positive feedback and look forward to delivering another exceptional experience when your travels bring you back our way.

"Nice stay kid friendly"
VHG2013, 03 Septembre 2019

We choose this hotel due to its central location relative to the activities and points of interest we planned to visit and enjoy. The rooms are well appointed, with a mini fridge and small microwave oven included in the room. The pool is indoors with a small spa attached. Parking is a bit tight, but not terrible. We found it fairly easy to navigate our way to restaurants, stores, the Air Force Academy, the U.S. Olympic training center, and the Garden of The Gods scenic area. Denver is about an hour away, and the Arkansas River, where did a little white water rafting, is about a 45 minute drive. Pikes Peak is about a 30 minute dive away. Breakfast is well stocked and provided free of charge. The staff is very friendly and accommodating. Overall, its seems to be in a very safe and accessible area. We would definitely consider staying here again, if the opportunity presents itself again.

Owner Response, 03 Septembre 2019

Thank you for choosing Best Western Plus Peak Vista Inn & Suites. Our staff enjoyed having your family stay with us. It sounds like you had a wonderful trip exploring all the amazing nearby places. The Garden of The Gods is one of our favorite places! We are happy to hear that you found our staff friendly and helpful. and we are glad you enjoyed the pool as well as your room. We look forward to your next stay and hope that it is soon!

"Great hotel in Colorado Springs"
jetsetterwannabe, 01 Septembre 2019

This is a great hotel! Easy access to hotel, close to everything you want to see & do. The front desk were super and had great suggestions on places to eat and time frames for visiting sites - thank you !! Very pleased with size of rooms and the beds were very comfy. They had a great breakfast as well. Worked as a great location for Pikes Peak, Garden of Gods, Cave of Winds, Manitou Springs. Will stay here again when traveling in the area.

Owner Response, 01 Septembre 2019

We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's wonderful to hear that our location was ideal for your trip and that you had a comfortable night's sleep. Our friendly staff will also be proud you felt welcome while you were here. Thank you for the lovely review. We look forward to your next visit.

"leisure vacation. trip to pikes peak"
wayne1392, 30 Août 2019

the staff was very helpful,friendly, and professional.The facility was clean and convenient. The breakfast was very diverse eggs,meat,juice,yogurt,fruit,rolls,etc.the location and parking was convenient

Owner Response, 30 Août 2019

Dear Wayne, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our clean, cozy rooms and convenient location were ideal for your visit and that our tasty breakfast menu was to your liking. Our friendly staff will also be proud you felt welcome while you were here. Should you be in the area again, please come back to see us.

"Great Value in Colorado Springs"
mfnoble, 30 Août 2019

I spent a short night with my wife and two kids. We booked two rooms and were not expecting much based on the price and the BW brand. We were pleasantly surprised. The Best Western Plus is a real step up in quality. The property is relatively new and in great shape. the decor is modern and comfortable. The staff was efficient. The rooms of average size but well appointed. The bathrooms are minimal but functional. Free and fast WiFi. Modern TV with a good channel selection. Several restaurants in walking distance. (We tried Chicago Pizza and were pleased). The breakfast was much better than expected with fresh made pancakes, scrambled eggs, bacon sausage, biscuits, etc. The hotel is a short drive north of Colorado Springs and 10 minutes from the Air Force Academy. At the price, you cannot go wrong.

Owner Response, 30 Août 2019

Thank you for choosing Best Western Plus Peak Vista Inn & Suites and for taking the time to share your valuable feedback. It was a pleasure to welcome your family during your short stay, and we're glad you enjoyed our comfortable accommodations and great amenities. We trust the rest of your travels were pleasant, and we hope to see you again soon.

"High-fives to the staff!"
coloradoeachsummer, 25 Août 2019

Very nice hotel with a great view (love the magpies!), very good breakfasts each day (wide variety of choices - eggs, yogurt, fresh fruit, oatmeal, etc.) and an afternoon snack, friendly and helpful staff (printed boarding passes for us), easy access to I-25 and close.to several of our destinations (Air Force Academy and Olympic Training Center). Nice and clean. Would definitely stay again and recommend to others.

Owner Response, 25 Août 2019

Dear Carters, Thank you for choosing Best Western Plus Peak Vista Inn & Suites and for sharing your incredible review. We're delighted to hear that you enjoyed our beautiful view, great breakfasts, and clean accommodations. We trust you were able to get a good night's sleep before continuing on your travels. Our team looks forward to your next visit!

"Disappointing"
JimD379, 24 Août 2019

Beautiful newer hotel with a gorgeous setting. The check in clerks were very condescending. Not friendly at all. Room was typical of a best western. Slow elevator. Nice toiletries. Internet was the worst. Average mps was .59. Disgraceful. Morning breakfast was unmemorable. Overall, believe I'll try another when in the area.

Owner Response, 24 Août 2019

Dear Jim, Thank you for your kind compliments about our hotel's decor and location! Our goal is to provide our guests with a comfortable stay and top-notch service. We're sorry that we fell short, and we will look into the issue you mentioned. We are also looking into ways to improve our internet connection in cooperation with our local provider. We hope that you'll reconsider and give us another opportunity to make a good impression. Best wishes!

"Excellent Best Western"
Jennifer S, 19 Août 2019

Stayed here for 4 nights. Rooms are fresh and clean. The hotel checkin team were great, smiles every day. Greeted with fruit infused water and cookies in the afternoon. Fabulous little touches that made for an excellent stay. Great breakfast, great room cleaning team, all the little details come together to make for a perfect stay. It's those little details that made me smile. absolutely staying here again.

Owner Response, 19 Août 2019

At Best Western Plus Peak Vista Inn & Suites our goal is to help our guests feel at home however we can, and we think it's the small touches like the snacks that help. It's so great to hear that you enjoyed your stay with us, and we thank you for leaving us this wonderful five-star review! We look forward to your next visit, and wish you all the best.

"Lovely Hotel"
jdowns2019, 19 Août 2019

Rooms are very clean, staff was helpful. Very enjoyable stay. Walking distance to very nice restaurants. Will recommend to family and friends. Can't wait for our next stay. Complementary breakfast was a plus.

Owner Response, 19 Août 2019

Thank you for reaching out to share your kind words after your recent stay at the Best Western Plus Peak Vista Inn & Suites! It is our goal to ensure each guest enjoys a comfortable and relaxing visit, and we're thrilled to hear your accommodations met your expectations and our standards. We're so glad our location was convenient and that our team provided friendly service throughout your time with us. It would be wonderful to see you again soon!

"Highly recommend "
floridafromtexas, 18 Août 2019

We stayed two nights with two kids. Great hotel. Clean. Excellent breakfast and service. Very clean dining area. Good location— very close to highway. Some chain restaurants within walking distance if you are tired to drive to dinner.

Owner Response, 18 Août 2019

Our goal is to impress everyone who stays at Best Western Plus Peak Vista Inn & Suites so it's gratifying to know we succeeded with you! We're thrilled our clean rooms and excellent breakfast impressed you and that our location was ideal for exploring the area on foot. Thank you for the wonderful review! It would be an honor to host you again the next time you're in town.

"Smallish room with lots of surrounding hotels"
Heidi J, 14 Août 2019

Adequate room with plenty of competition around! I'm not exactly what sure what makes a Best Western motel a Best Western PLUS...perhaps it is the lcoation or the price, or both??? With all the competition around, I'm not so sure this was the best choice. All said and done, it was clean, comfortable, but very cramped in the room with two adults trying to move around at the same time.

Owner Response, 14 Août 2019

Dear Heidi, We always appreciate hearing from our guests, and we're happy our attention to cleanliness impressed you. It's unfortunate the rooms were a bit smaller than you'd have liked. We have several room styles on site and our staff is always happy to show you other available options. Should your travels bring you back to town, we welcome you to stay with us again.

"Nice location"
John-Cypress-Tx, 13 Août 2019

Good clean hotel with a great location. The rooms were quiet and clean and nicely appointed. The Wifi was a decent speed and the AC quiet enough to sleep with. Location was close to several good restaurants.

Owner Response, 13 Août 2019

Dear John, We can't thank you enough for staying at Best Western Plus Peak Vista Inn & Suites. We're always happy to hear when valued guests like you had a great time with us. It also brings us great pride to learn that our well-maintained and appointed rooms and convenient location that connected you to various nearby restaurants became the highlights of your stay. We appreciate your positive feedback and look forward to providing another exceptional experience when your travels bring you back our way!

"Best Vacation "
Michele T, 11 Août 2019

First time at this Hotel Brand. We have loved everything about this hotel. So much better than HIE. Close to everything. Beds are so comfy, walk in shower, quiet room, amazing views and a really good breakfast.

Owner Response, 11 Août 2019

Dear Michele, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is great to hear that you found our location convenient, your room clean and comfortable and that you enjoyed our delicious breakfast. We look forward to seeing you again when you are next in Colorado Springs.

"Fantastic Hotel"
courtney07, 11 Août 2019

We had a wonderful stay here! We were greeted warmly by the staff. Our room was clean & stocked with towels. Our kids really enjoyed the pool & we enjoyed the hot tub. The hotel has a nice breakfast. The only improvement I could say is that breakfast could have been restocked more quickly. The milk ran out every morning & we had to wait for it to be refilled. Also, I was only able to grab a banana one of the mornings before they were all gone. We did express checkout & it was very convenient.

Owner Response, 11 Août 2019

Dear Courtney, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is great to hear that you and your family enjoyed our pool and hot tub and our delicious breakfast. We are glad you found your room to be clean and comfortable and our staff friendly. Thank you for your comments on the speed of our service during breakfast; we are always looking for ways to improve our guests' experience. We look forward to seeing you again when you are next in Colorado Springs!

"Anniversary Trip"
Cindy A, 10 Août 2019

Breakfast was delicious, beds were comfortable and the hotel very clean. Front desk personal was very friendly. Close to restaurants, all the things we had planned. I would definitely recommend this place to stay for anyone visiting Colorado Springs, CO.

Owner Response, 10 Août 2019

Dear Cindy, Here at Best Western Plus Peak Vista Inn & Suites, we strive to always bring phenomenal service and comfortable experiences to all of our valued guests, and this is why it is delightful to hear that we became added to the beautiful memories on your anniversary trip. We are thrilled to learn that our convenient location, well-maintained accommodations, comfortable beds, and tasty breakfast offerings were the highlights of your stay. We are also happy to pass your message to our friendly staff and hope to hear from you soon. We wish you all the best going forward and safe travels.

"Moms Night Away-Should have stayed home"
ChelleB71, 09 Août 2019

I needed a night away for my birthday. As soon as I got to the hotel, my toilet wasn't working. Had to have a maintenance guy come fix it. No biggy right? That is until it broke again the next morning. Than I had to wait for 45 min for someone to fix it!! Now this was a night away from being a mom, wife, puppy sitter so I tried to salvage the trip by going to sit in the hot tub after breakfast before I left. Yeah.... as I was sitting in the hot tub, the pool man came and poured chemicals in it WHILE I WAS IN IT!!! Poor mom with kids was in it too. We all scrambled out after that. I told the front desk everything that happened and no offer of a price reduction. The ONLY reason I have a star was for the sweet housekeeping woman the came to fix my toilet in the morning. I never have given a bad review before. It takes a lot for me to complain! Don't stay here!!!

"Nice hotel, but service slightly lacking"
Shelley K, 08 Août 2019

We arrived around 2:30pm and two young gals were "lounging" behind the desk. I asked if we could check in early, and was rudely told no, housekeeping was behind. I asked how soon our room would be ready, and was told check in is guaranteed by 3pm, and they would call me. I also requested a top floor room at the time of reservation, and when I mentioned this, I was rudely told no top floor rooms were available. So we left. By 3:30 I hadn't received a phone call, but decided to return. Housekeeping was still behind, but a room was located on a lower floor. Check in took a bit, the network was experiencing problems. There was a different gal behind the desk and she was extremely apologetic. We were put in a 3rd floor room with mountain view. The room was nice, however the windows were dirty. Unfortunately we were beyond the cancellation period. If we hadn't been, I would have cancelled when we arrived at 2:30.

Owner Response, 08 Août 2019

Dear Shelley, Thank you for taking a moment to notify us of your recent experience. Please accept our apologies for the delay at check-in and the poor service you received. We are also sorry to hear of the dirty windows in your room. We will share your concerns with our housekeeping manager to ensure they will be addressed. Despite the inconvenience upon arrival, we hope you enjoyed the rest of your stay with us and your time in Colorado Springs. Should your travels bring you back to our area, please consider giving us another chance to deliver the fantastic stay you deserve.

"LOVE! CLEAN, BEAUTIFUL, MODERN."
Jessica S, 07 Août 2019

What a beautiful hotel! Very clean, with a fantastic showerhead in the bathroom. SO MUCH WATER AND PRESSURE! It was the best shower I had during our 8 day roadtrip. The beds ranked right up there with Disney's Beach club beds. So comfy. The breakfast was extensive, quickly restocked, and very good. I did laundry the night we were there and the washer and dryer on the 2nd floor were quick and efficent (1.50 per machine, per use). They sell detergent and softener for 1.00 at the front desk. The only critiques I have are not even that big of a deal, but there is not a door separating the vanity from the toilet/shower area, so getting a group ready takes a little time management. We appreciate being able to get ready, do hair, and brush teeth in a separate area from those taking showers or using the toilet. Other than that little qualm, this hotel is just wonderful, and right next to restaurants. It's on the northern side of Colorado springs, so be aware if that, if it matters to you. We would definitely stay there again!

Owner Response, 07 Août 2019

Dear Jessica, Thank you very much for sharing your comments on your recent stay here at Best Western Plus Peak Vista Inn & Suites! It is truly wonderful to know that you had a great stay with us and appreciated our comfortable beds, excellent water pressure, and delicious breakfast service. We know how important it is to take care of those little chores like laundry while traveling, and it is wonderful to know that you found our service to be so convenient. Safe travels, and we hope to see you again in the future!

"Fantastic Budget Hotel"
Katherine A, 05 Août 2019

This hotel is the best mid-tier hotel I have ever stayed in. This hotel is also conveniently located right off of the highway. It's easy to get from the hotel to Garden of the Gods, downtown Colorado Springs, the USAFA, and a number of restaurants. Check-in and Check-out were smooth and the staff was polite. The rooms were clean, and the beds were comfy. Now, dear reader, please understand that I am not being hyperbolic when I say that this hotel had the best hotel breakfast buffet I have ever had. Granted, this is not a hotel where chefs make you food to order, it is a buffet. But, for what it was, it was amazing. The eggs were actually good. They had a decent pastry selection. My husband, a bacon connoisseur, was pleasantly surprised to find the bacon crispy. I liked that they had a rather large selection of teas. If you are in Colorado Springs and want a hotel that only covers the basics, but goodness, does it cover the basics well, then this is the hotel for you.

Owner Response, 05 Août 2019

Dear Katherine, Thank for so much for taking the time to leave us a detailed review of your stay at Best Western Plus Peak Vista Inn & Suites. It is great to hear that you found your room to be comfortable and clean and our staff friendly. Thank you for your feedback on our delicious breakfast; we are glad to hear how much your husband enjoyed his bacon! We look forward to welcoming you back when you are next in Colorado Springs!

"Nice place"
Tac42, 19 Juillet 2019

We reserved a king suite mountain view. There suite was a probably a double room at one time. The removed on bed put a small partition wall and a couch in calling it a suite. I thought it was small. I wanted a true suite. When I walked in the room that was the first thing I noticed. However I was so tired from traveling I did not complain. It was a nice room, nice view and loved the shower. But when you reserve a suite for you and your wife do you have a special night I was immediately disappointed. Again we were so tired from traveling we didn't say anything as we were only there for one night.

Owner Response, 19 Juillet 2019

Thank you for staying with us at Best Western Plus Peak Vista Inn & Suites. It is unfortunate that our accommodations were not to your preference, though we're glad you enjoyed a great night's sleep. On that note, we have taken your feedback and sent it off to our team for review in consideration or future changes. We hope to see you again, going forward.

"Lovely Stay. Beautiful Pool"
lisaaddington, 16 Juillet 2019

I stayed at this hotel during my visit of Colorado. Stayed two nights with my family & the stay was great. Beautiful settings, nice comfortable rooms. Food was nice. The staff is very attentive. My uncle lost his phone during the evening snack but one of a staff found the phone and handed over to my uncle. Good people. Very calm beautiful hotel. Highly recommended.

Owner Response, 16 Juillet 2019

Dear Lisa, Thank you for the wonderful review and recommendation! We're thrilled our beautiful property impressed you and that our amazing staff made you feel welcome. It would be an honor to host you again at Best Western Plus Peak Vista Inn & Suites!

"FRIENDLY STAFF"
U9158FAdeborahc, 14 Juillet 2019

The staff was very friendly, helpful, and polite. Parking was good, room was clean, beds and pillows were comfortable; great breakfast, entrees changed daily. Only negative was that pool was outside, but it was clean and private.

Owner Response, 14 Juillet 2019

Thank you for taking a moment to leave your review. We apologize if our pool did not meet your expectations, but we are happy to hear that you appreciated our fantastic staff, clean and comfortable accommodations, and our breakfast options. We hope you enjoyed your time in Colorado Springs. It would be a pleasure to welcome you back to Best Western Plus Peak Vista Inn & Suites. Please consider returning to see us if you're ever back in the area.

"Clean, comfortable, good value"
Escape523265, 13 Juillet 2019

Great location for all our day trips. The hotel is fairly new and well-maintained. Good included breakfast and good value. We ended up staying an extra day because of weather and we were easily accommodated.

Owner Response, 13 Juillet 2019

Thank you for taking the time to share your review and for choosing to stay at Best Western Plus Peak Vista Inn & Suites! It was a pleasure to host you, and we are thrilled to hear that you enjoyed our convenient location and comfortable accommodations. We hope you will consider returning to see us the next time you're in Colorado Springs!

"Quick 2 nights in the Mountains"
F6510RAstephaniem, 13 Juillet 2019

My husband had a work conference in Denver and we extended the stay to sight see in Colorado Springs. It was an anniversary weekend so we looked at some of the 'romantice' resorts around with more mountain views, however, the cost was just way TOO much. We were pleased with the BW Plus stay as we had free breakfast and parking. It is a great location, withing 10-15 mins of all the major must see adventures. Since it is right off highway too, it made travel easy. The room was clean and cozy. We requested a too floor mountain view and got it! I loved the shower head in out bathroom and we took advantage of the hot tub after a long day of hiking. The front desk staff was always friendly and helpful and the cookies flavored cold water were an extra bonus. The only complaint was the SLOW WiFi. Other than that, great place to stay to at a fraction of the cost!

Owner Response, 13 Juillet 2019

Dear Stephanie, Thank you so much for choosing to stay with us during your anniversary weekend! We're happy to hear that you and your husband enjoyed our excellent location, clean rooms, great showers, and friendly service. It pleases us to see that you enjoyed our beautiful mountain views. Our apologies for any issues you encountered with the WiFi, we'll be looking into that right away. From all of us here at Best Western Plus Peak Vista Inn & Suites, we're grateful for your business and would be honored to welcome you back soon.

"Wonderful hotel!"
321Naturelover, 11 Juillet 2019

Very clean hotel! Which is a must for me. Hotel is modern inside and out. I am very particular about where I stay. I have visited this hotel twice in the last two years and have been very happy both times. Staff is friendly and helpful. Highly recommend this hotel. Quiet, clean, and great location.

Owner Response, 11 Juillet 2019

Returning guests pay us the highest compliment by continuing to choose Best Western Plus Peak Vista Inn & Suites! It's great to know our location was convenient. Our team is proud to have consistently delivered the spotless, quiet, modern accommodations and kind assistance you've come to expect from us. We hope you enjoyed the rest of your travels just as much. Many thanks for your warm recommendation and we look forward to your return!

"Great choice while in Colorado Springs"
Donna85718, 08 Juillet 2019

Nice clean hotel. Exceptional staff, easy check in and check out. It was the best complimentary breakfast we have had while traveling. Easy freeway access to get to Pikes Peak and Garden of the Gods. I highly recommend.

Owner Response, 08 Juillet 2019

Dear Donna, It's an honor to have earned your warm recommendation of Best Western Plus Peak Vista Inn & Suites! We're happy our easy freeway access make it easy to visit local attractions and we hope you had fun exploring them. Our team is also proud that you enjoyed our exemplary front desk service, clean accommodations, and superior complimentary breakfast. Thanks so much for your thoughtful praise and we hope you'll visit us again!

"Awesome!"
mamioftwo_12, 07 Juillet 2019

This was an awesome stay while here in Colorado Springs. The staff was very friendly and helpful. Wonderful breakfast great location near various attractions. They have to cookies in the evening and coffee is available all day.

Owner Response, 07 Juillet 2019

It was awesome to have you here at Best Western Plus Peak Vista Inn & Suites! Thank you so much for the kind words for both our staff and our accommodations. We take pride in our lovely area and really enjoy helping you make the most of every visit! Come back and see us very soon.

"Good location, helpful staff and clean!"
Emduc, 06 Juillet 2019

We stayed 3 nights at the Best Western and really enjoyed our stay. The rooms were very clean. The breakfast was good and had a variety of foods and juices. The pool area was small but sufficient. The front desk staff were great, they helped us find restaurants and gave us printed directions to a couple of attractions we needed to find. I would stay here again.

Owner Response, 06 Juillet 2019

Thank you for choosing Best Western Plus Peak Vista Inn & Suites! It sounds like you had a stay to remember here with us. Our clean, cozy rooms and fantastic breakfast variety are just part of the outstanding value that we are known for. Thank you for highlighting our staff! We would love to have you back.

"Modern, Clean, Pleasant Staff"
R1361SVlindam, 06 Juillet 2019

We are Diamond members. Stayed in room 416. Overall, very happy with our stay at this Best Western. Quiet, clean, well stocked room, A/C worked great, fantastic water pressure in shower, great staff. The only issues I think should be addressed to improve this hotel are a faster speed Internet & more choices at breakfast. Also when hotel is filled there is limited seating for breakfast & the staff had a hard time keeping the food replenished. We chose to eat at McDonalds every AM because of this.

Owner Response, 06 Juillet 2019

Dear Linda, Reviews like yours mean the world to us here at Best Western Plus Peak Vista Inn & Suites! Thank you for both the positive feedback and your constructive notes. Hearing that you were happy makes our day, and we'll compliment our hardworking housekeeping team. Your feedback will be shared with our dining staff as well. Our goal is to deliver a value that you can depend on, and we look forward to serving you again soon!

"Lives up to their excellent ratings/reviews"
Cruisedoc2, 03 Juillet 2019

Based on the high ratings from other trip advisors' review, we chose to stay here and it definitely lived up to the excellent reviews. I reviewed surrounding hotels near Seven Falls and was going to book Cheyenne Mountain resort but the recent reviews were poor so opted on BW and so pleased with our choice. Hotel was like new w/excellent service at front desk, breakfast bar and housekeeping. Hot breakfast had nice selection and they kept the food coming. Water pressure in the shower was nice and strong. Parking was plentiful and it was just minutes from Garden of Gods/Seven Falls. The price was much cheaper than Cheyenne Mountain resort. Highly recommend!

Owner Response, 03 Juillet 2019

Thank you so much for letting us know that we were able to meet your expectations here at Best Western Plus Peak Vista Inn & Suites! It brightens our day to read your encouraging comments about our friendly service, relaxing shower, convenient parking, excellent value, and wonderful location. We're grateful for your recommendation and would be delighted to serve you again soon.

"Great location and beautiful hotel"
Brittany S, 30 Juin 2019

One of the most accommodating hotels I've ever stayed at and I am frequent traveler. Comfy and cozy atmosphere, friendly staff, clean amenities. They served cookies at the front desk, afternoon snack every day from 5pm-7pm! Hands down best continental breakfast at any hotel Ive stayed at.

Owner Response, 30 Juin 2019

Dear Brittany, Here at Best Western Plus Peak Vista Inn & Suites, our team strives to make the experience of every one of our guests relaxing and enjoyable, and we're glad we were able to provide that for you! We're also delighted you liked your breakfast and our complimentary cookies. We loved having you as a guest, and we'd love to have you again, so come back soon!

"Very Impressed! "
sunshine6688, 29 Juin 2019

Wow, my sister and I kept saying to ourselves, this place is awesome! Excellent quality for a great price. I travel alot, and the front desk staff was probably the friendliest I've ever come across. Breakfast and infused water every day were great. Room was absolutely perfect. We were very pleased!

Owner Response, 29 Juin 2019

Thank you very much for leaving us with your kind comments on your recent visit! We are happy to have had the opportunity to provide you and your sister with a comfortable place to stay at a reasonable rate here at Best Western Plus Peak Vista Inn & Suites. We wish you all the best, and we hope to see you again soon!

"Roller hockey tournament "
michellevF3786VW, 23 Juin 2019

We stayed there for 3 nights for a hockey tournament. We were with several other families. The staff were very accommodating. They put us all on the same floor and even in rooms next to each other. We enjoyed the fresh cookies in the afternoon. We also enjoyed the flavored water frequently. My daughter enjoys the swimming pool. The breakfast was good every morning. I especially liked the biscuits and gravy. My kids enjoyed the hot chocolate every morning. The Wi-Fi access was not that great. The rooms were nice. We all especially enjoyed the showerhead. The pillows were also very comfortable.

Owner Response, 23 Juin 2019

Dear Michelle, We can't thank you enough for joining us during your recent visit to the area for the hockey tournament, and we're delighted to know that our refreshing showers, comfortable beds, and friendly staff were just a few highlights of your stay. It's a pleasure to pass along your compliments to the team, and we invite you to depend on us again here at Best Western Plus Peak Vista Inn & Suites when your travels bring you back our way!

"Rescued my week!"
tessyfishburn, 16 Juin 2019

I had reservations at a different hotel that was awful, I was able to switch to this hotel and it was a life saver. This checked all the boxes of what I expected from a hotel. Clean, nice, breakfast, cozy. No animals allowed is very important to me. Thanks for that!!

Owner Response, 16 Juin 2019

Dear Tessy, We want everyone who stays at Best Western Plus Peak Vista Inn & Suites to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our clean, cozy rooms were exactly what you were looking for and that you appreciated the included breakfast and no-pets policy. If your adventures bring you back to the area, we welcome you to stay with us again.

"Excellent! "
Beautifuldays2013, 15 Juin 2019

Stayed 2 nights. This hotel has it all. Clean, attractive, nicely appointed rooms. Helpful staff. Good breakfast. Location not far from major highway for convenience. Restaurants nearby. Having stayed in two “historic” hotels on my trip, I'll take this fresh, modern one any day. I love getting points from Best Western especially at their “Plus” hotels where sofas and spacious rooms are standard. If there is one request I have for all Best Westerns, it is better coffee. That said, stay here, you will love it.

Owner Response, 15 Juin 2019

Thank you for being our guest at Best Western Plus Peak Vista Inn & Suites during your recent stay in Colorado Springs! We're pleased to be able to offer our guests a comfortable stay, with all of the modern amenities, for a good value. Our entire team thanks you for your wonderful review! We understand that there is always room for improvement, and we value your feedback about the coffee. We hope that you'll consider us your "home away from home" whenever you are in town, and we look forward to your next visit. Until then, best wishes!

"Good Hotel"
cyled2014, 14 Juin 2019

Stayed 2 nights while visiting Colorado Springs, the hotel was near garden of the gods and pikes peak!! Great service, clean and comfortable rooms! Reasonable priced! The GM was onsite and was pleased to help me with a few questions regarding driving up pikes peak!

Owner Response, 14 Juin 2019

Dear Cyle, Our staff at Best Western Plus Peak Vista Inn & Suites is humbled and honored by your high rating. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. The next time your adventures bring you to Colorado Springs, we look forward to being your hotel of choice.

"A VERY MIXED REVIEWVery mixed review. Hotel clean, beds comfortable, room spacious, decent pricing for the area it is lo"
don t, 12 Juin 2019

Very mixed review. Hotel clean, beds comfortable, room spacious, decent pricing for the area it is located in. Building kept in very good repairs. Great water pressure. Breakfast buffet, good selection of food. Eggs, sausage and potatoes were bland. Well stocked and kept stocked with food. Evening staff friendly, helpful, personable, knowledgeable. Night Manager is worthless, uncaring, didn't want to deal with a problem. Was willing to check me out at midnight as a solution to the problem of the internet. After I called the BW 800 number, he became willing to come up with some options. Morning staff, at check out. Unfriendly, cold. Preoccupied with doing other things on the computer. As I approached the front desk to check out, one of them looked at me, in a short, unfriendly, no warmth, cold, uninterested voice, asked, "Are you ready to check out?" No how was your stay? No other pleasantries, no other comments. All she was concerned with was to process my check out and get back to what she was doing on the computer before I walked up. The 800 number for the internet problem solving team. The lady I talked to was a space cadet. She did not have the skills to solve the problem. She was going to submit my problem to someone else and I might get a call within 24 hours. Spent 45 minutes on the phone with her. I then demanded that she go talk to that person she would refer me to and call me back. She had taken my cell number at the beginning of the call, so that if we were disconnected she could call me back. At 11:54 pm, she calls my house phone and wakes my wife.

Owner Response, 12 Juin 2019

Dear Don, Thank you for taking the time to share your valuable feedback. While we're excited to hear that features such as our outstanding rates and clean, cozy rooms were highlights, we regret falling short in other areas. Our team should have been more welcoming and responsive to your concerns, and we apologize. We are putting our heads together over your feedback to ensure that we continue to make the positive changes required. Our team looks forward to improving, and we ask that you allow us the honor of a chance to serve you again! Come back soon.

"Great mid-level hotel"
MrsSpill, 12 Juin 2019

This was our first time to visit Colorado Springs and we didn't want to break the bank. The hotel was clean & had plenty of parking. The laundry facilities were located on our floor (very handy as a mom traveling with 2 boys - 3 if you count my husband). The staff were courteous to us as well as our sons. We were always greeted with a smile. The breakfast was good variety. If ever they ran out of a type of food, the staff in the kitchen were prompt to replenish it. Overall a very enjoyable experience and we will stay here again!

Owner Response, 12 Juin 2019

Deciding on your home base during your maiden voyage to Colorado Springs is pivotal, and we're honored that you chose to stay with us here at Best Western Plus Peak Vista Inn & Suites. To know that our friendly staff always greeted you with a smile warms our hearts. We were thrilled to host you, and we cannot wait to see you and your family again on your next trip. Come back soon!

"Clean, comfortable & a great breakfast!"
lizr613, 09 Juin 2019

We enjoyed our visit and loved the breakfasts. The room was clean, comfortable and modern. We stayed 2 nights & loved the added touches like the orange- infused water & cookies at the front lobby. The only minor negative was that the rooms are small & for 4 of us in a double queen room, we felt cramped with all of our luggage. The pool & hot tub were favorites for our girls; clean and temps were good.

Owner Response, 09 Juin 2019

Dear Liz, We appreciate you taking the time to share your feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! It is our goal to make sure each guest enjoys a welcoming and comfortable visit, and we're thrilled to hear that your time with us met your expectations. We're so glad you enjoyed the pool and hot tub, and we're happy that breakfast hit the spot as well. We apologize that your room was a little small for the four of you, but it brightens our day to hear that your overall experience was clean and comfortable. Please come see us again soon!

"Great hotel!"
819riccih, 09 Juin 2019

Really clean hotel with nice and friendly staff. Indoor pool was awesome. Loved the complementary infused water for our refillable bottles. The room was cleaned wonderfully every day. Good continental breakfast. Room was a little small for 2 adults and 2 children. Close to highway, good restaurants, and excursions.

Owner Response, 09 Juin 2019

We appreciate you reaching out to share your feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! Cleanliness and comfort are our top priorities, and we're happy to hear that your accommodations met your needs. We're so glad you enjoyed friendly service and our convenient location as well. Please come see us again next time you are visiting the area!

"Great Stay"
Kathryn O, 07 Juin 2019

Great hotel. Great breakfast. Even had a "Grab N Go" breakfast ready for guests leaving before breakfast was served. Loved the infused water available 24/7 in the lobby. 5pm snacks were a nice touch. Rooms were very clean.

"Hospitality at it's finest"
Mmjm65, 06 Juin 2019

Cannot speak highly enough about the staff at this hotel! Everyone smiles at you, greets you every time, helps in any way they can, and keeps the hotel running very smoothly. Hotel is very clean, beds comfortable, breakfast is amazing, pool and hot tub clean and nice. Hot tub is actually hot!

"I recommend staying at this hotel"
Coastal61620155218, 05 Juin 2019

The first thing that struck me upon entering the hotel was how clean it smelled. My room too. Sometimes you go into a hotel and it generally smells like shoes, or old carpet or something. This place smelled great. Room was nice and clean. Lots of pillow on the bed. I stayed on the 3rd floor and there was plenty of water pressure. Really nice shower head actually. Bathroom was updated and squeaky clean. I found the hot water was close to being intolerably hot. I like the option to have really good hot water, so no problems here. Just be careful. I got a mountain view room, so didn't have much outside noise. Not sure if any of the rooms face the highway. Might be worth asking ahead of time. I25 is pretty nearby. My room had a decent view of the mountains. One note, the parking lot is very well lit at night, compared to the other hotels nearby. My curtains wouldn't quite close 100%. You know, sometimes you just can't get them to fully overlap, so some outside light comes in. Nothing so insane that I couldn't fall asleep, far from it. If you like the room super dark, you might have some trouble on the parking lot side. Breakfast was around a 7/10 or 8/10. I've had better, but this certainly wasn't bad. The little sausage niblets were kind of funky (sometime funky can be good, but not in this case). Sort of reminded me of pet food. Kinda tasted like sausage I guess. it stayed down, so no issue there. The eggs were plenty good, especially with the shredded cheese they offer. And I liked their little pancake maker. Some hotels offer the large waffle maker, which is usually too big a portion for me and our kids. At this hotel, they have a little pancake maker, that makes two small pancakes. I didn't have the kids with me on this particular trip, but they would have enjoyed watching the pancakes go down the conveyer belt and then get pooped out of the side of the machine. It was just the right amount, without the temptation for too much sugar. A refreshing variation. I looked at several of the top hotels on TripAdvisor before I booked this one. One of the others had a bar in the hotel, which was tempting, but I'm glad I chose this one. If you really want drinks there's a big chain pizza restaurant right across the parking lot, that has a ton of beer options, so no need to fuss. I had business on the North end of town, so the location right off Woodmen and I25 was perfect.

"Great location!"
Clark V, 05 Juin 2019

Nice, comfortable room; Hotel is clean and quiet; Shower head flow was great! Breakfast cereals need more variety without all the sugar; Nice variety of hot, breakfast food; Hotel is very conveniently located; Access to hotel is very easy;

"Feels like home"
diannf680, 05 Juin 2019

Swallowed up by the larger, high priced hotels this was an oasis. Super clean and roomy suites which were actually side by side with an adjoining door so we could have a private family space. Super hot tub and pool and 5 star customer service. There were a few things a quick maintenance check could fix, like some missing molding on a dresser, but all in all a terrific stay. Be sure to plan on taking advantage of the free breakfast each morning a true treat.

"Beyond our expectations! "
shawner2016, 30 Mai 2019

We stayed 5 nights and were very impressed with the friendliness of the staff, the cleanliness of the room and the amazing breakfast buffet. We would definitely stay here again if we are ever back in Colorado.

"Nice Hotel"
t2311ps, 28 Mai 2019

Stayed here for three nights room and public areas ok. We had two issues during our stay one was the room phone did not work and they did not get it fixed during our stay which was inconvenient. The staff did not seem to concerned. Also we had several ants in the bathroom. Hotel is has 3 retaurants within walking distance.

Owner Response, 28 Mai 2019

It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're so pleased our cozy rooms, and convenient location were ideal for your trip. Please accept our apologies, however, for any issues with the phone as well as for any disappointment with how this was handled. We'll look into it further. In addition, we apologize for any concerns about unwelcome visitors. This is not a typical experience, and we'll pass your comments along to our staff for further review. Should your travels bring you back to the area, we'd be happy to have you stay with us again.

"Wonderful, as usual!"
Glen4_12, 27 Mai 2019

We were over from UK to see friends. We have stayed before and were happy to revisit for three weeks. Everyone was absolutely fantastic. Nothing was too much trouble. We had a mountain view suite and it was kept very clean and tidy. The room attendants were very kind and helpful as were the maintenance staff. We have stayed in other Springs hotel chains that include 'breakfast' but have been hugely disappointed, forcing us to eat out. The breakfasts here were varied and everywhere was kept stocked and spotlessly clean. Blanca, the supervisor, was amazing. After the finish of service she was frantically cleaning the area every day, even washing walls. Amazing! If anyone checks the location and sees that the hotel is very close to the I25, don't be worried. No noise at all. Special mention for Gina on Reception. She looked out for us during our entire stay. She was very professional and knowledgeable but also very friendly and fun. So many hotels are bland and corporate these days and, particularly as it was a long stay, it was a lovely relaxing atmosphere created by the staff.

Owner Response, 27 Mai 2019

Dear Glen, Familiar faces are the best sight for us here at Best Western Plus Peak Vista Inn & Suites! Nothing makes us happier than knowing we could create an atmosphere to serve as your home away from home during your extended stay. Thank you for sharing your kind words with us. Already, we're looking forward to seeing you again on your next vacation to Colorado Springs!

"Daughter Graduated from Military"
Brian H, 26 Mai 2019

Our stay, staff was polite and very accommodating. Breakfast bar was well stocked, clean and hot. Rooms were clean and new feeling. All and all I would recommend staying here. If we return to the area we will stay here again.

Owner Response, 26 Mai 2019

Dear Brian, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites; it was a pleasure to welcome you. We're thrilled to hear that you had an enjoyable experience and that you received attentive service from our team. It's also good to know that you appreciated our clean accommodations, as well as had the opportunity to try our delicious and varied breakfast menu. We consider it a great compliment that you wish to return the next time you're in the area. Thank you so much for taking the time to share your positive feedback and please pass on our congratulations to your daughter on her graduation and for her service!

"A decent stay at a decent price"
Jamienchucksimon, 25 Mai 2019

We stayed here for about 4 days during an unusual spring heavy snowfall...... The room was clean but a little on the small side. It was a bit cramped with 4 people. The room itself could use some updating but was nice enough and clean. The lady in charge of the breakfast area worked her tail off every morning making sure that the breakfast was kept warm and full. She was extremely friendly and should be commended on how hard she works! The check-in staff was also super friendly and helpful! I would stay here again if in the area.

Owner Response, 25 Mai 2019

Thank you for providing feedback regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. We are delighted to have provided you with pleasant and comfortable accommodations during the heavy snowfall. We appreciate your encouraging remarks for our team, and we will gladly pass along your kind words. It is an honor to know that you would consider staying with us again and we look forward to welcoming you back soon!

"Great hotel"
imbtrthnu, 23 Mai 2019

Rooms were clean, and I especially enjoyed the large size of the room with separated couch/table area. Bathroom was a little cramped. Breakfast was tasty, but could also get a little cramped if you went at the wrong time. Pool and hot tub were excellent. All the staff were very friendly. Location is convenient to the interstate, but I think I would prefer something closer in to the Springs next time.

"Great Stay!"
RBmarjaz8, 22 Mai 2019

Great place to stay! Everything from A-Z was excellent! Staff super friendly, helpful and informative! Price was great as was our room and amenities! Modern rooms, good food nearby, and convenient location. We're now hooked on Best Western Plus!

Owner Response, 22 Mai 2019

Our goal is to impress everyone who stays at Best Western Plus Peak Vista Inn & Suites so it's gratifying to know we succeeded with you! We're thrilled you felt welcome throughout your stay in our modern comfortable rooms. It's great to hear that our location was ideal for your needs and that you appreciated the many included amenities. Thank you for the wonderful review! The next time you're in town, we'd be honored to host you again.

"Great hotel in Colorado Springs"
Sherpa39362871873, 22 Mai 2019

All great, breakfast, the room, snacks in the afternoon. Just the WiFi could be faster. The Service staff is very friendly. Pool is well maintained and towels are provided. All in all highly recommended.

Owner Response, 22 Mai 2019

Our amazing staff works hard to ensure all our guests feel welcome and will be proud they were a highlight of your stay at Best Western Plus Peak Vista Inn & Suites! It's great to hear that our tasty breakfast menu and included snacks added to your experience and that you enjoyed relaxing by the pool. We appreciate your feedback about the WiFi and we'll keep it in mind for future changes. If your travels bring you back to town, we'd be proud to host you again.

"Nice hotel "
emmaxoxo, 21 Mai 2019

We stayed here 3 nights and it was a nice enough hotel. Their was a little book area by the window as well as a solo sitting area. The hotel is on the older side though. The beds were comfy enough and the bathroom was on the small side. The toilet was tucked in very tightly between the shower and basin, and the toilet flush wasn't that great, we had to lift off the lid a few times to manually flush it. The shower had good pressure though. Breakfast was good, and the hot rotation changed daily. Bagels were a hard commodity though, they went quick. The coffee was good, I actually really enjoyed it and it was available all day, as well as fruit infused water. They also offered evening snacks as well such as chips and salsa and chilli etc...

Owner Response, 21 Mai 2019

Dear Emma, Thank you for trusting us at Best Western Plus Peak Vista Inn & Suites with your comfort. It's a delight to know that you enjoyed our coffee and fruit-infused water during your time with us! We take pride in providing the best for our guests, and nothing makes us happier than knowing we could hit the mark for you. Thank you for highlighting an area of improvement for us: we'll keep your comments in mind moving forward. Hopefully, you enjoy your next stay with us even more. Come back soon!

"Two nights"
dendonmo, 20 Mai 2019

Had 3 King rooms-mountain view. Mother nature didn't cooperate, but hotel rooms were great, staff very pleasant. really enjoyed showers, nice water pressure. Pool area was very nice. hot tub was good too!

Owner Response, 20 Mai 2019

The mountain views are spectacular and we're so pleased they helped make your stay at Best Western Plus Peak Vista Inn & Suites special. Our wonderful staff will be proud you felt welcome while you were here, and we're glad our great showers and amazing pool added to your experience. If your adventures bring you back to town, we'd be honored to host you again!

"Getaway"
Kanick23, 14 Mai 2019

We were very pleased with this hotel. It was very clean and smelled clean. My husband especially liked that we had a microwave and refrigerator. The staff was very friendly and helpful, particularly the front desk evening staff, although all the staff were friendly. The food was very good and a nice variety of food was offered. We will certainly be back!

Owner Response, 14 Mai 2019

It was a pleasure to have you stay with us here at Best Western Plus Peak Vista Inn & Suites. Our team thanks you for your kind words about their friendly and helpful customer service. Also, it is great to hear that you found your room clean and comfortable and that your husband appreciated the in-room refrigerator and microwave. Additionally, we are glad you liked your delicious breakfast. It is terrific to know you will be staying with us again the next time you visit the area. Come back soon!

"Great Hotel"
K9398SHmichaelb, 13 Mai 2019

The hotel looks amazing! I thought it was brand new. The room, the pool and hot tub were all excellent! The breakfast had a great selection including oatmeal and eggs. Without a doubt I would stay here again.

Owner Response, 13 Mai 2019

Dear Michael, Being a part of your phenomenal stay is a high compliment for our staff here at Best Western Plus Peak Vista Inn & Suites! We work hard to meet expectations like yours, and we're happy to hear we hit the mark. When your travels return you to Colorado Springs, we look forward to being your go-to choice for where to stay. Travel safely!

"Colorado trip"
Georganna G, 13 Mai 2019

The hotel is newly renovated and the staff very friendly. Breakfast is amazing with almost anything you can imagine for breakfast foods. Room was cleaned and restocked daily. Dinner was served on one evening in the dining room, was just a simple chili dinner but was an added bonus if you didn't want to go out. Thanks for the awesome stay!

Owner Response, 13 Mai 2019

Dear Georganna, Thank you for staying with us here at Best Western Plus Peak Vista Inn & Suites and we are delighted that our tasty breakfast and clean accommodations were pleasing to you. We want all of our guests to feel at home, and we hope you felt this way during your stay with us. We appreciate you leaving us feedback and please don't hesitate to choose us again the next time you are in town!

"Beautiful stay!"
Elliott G, 12 Mai 2019

We are fairly new to Best Western Rewards, but got a free night very soon after staying in another state. We needed to be in Colorado Springs for two nights, so used the voucher for one and paid for the second. What a great deal! --and we got to stay in the same room both nights. On the second day, after we had checked out, we had an event to attend in the evening which required a change of clothes. The staff very graciously allowed us to come back to the hotel and relax in the lobby, then get ready in the large, clean restrooms on the first floor. I agree with all the other positive comments. Quite a surprise that the hot food options were different on the two days. The bread for toast was very nice, not the usual "balloon bread". We had a step-in shower (no tub) which was great for us. I don't know if that is standard. That would be a problem for those who prefer a tub bath. The towels were thick and soft.

Owner Response, 12 Mai 2019

Dear Elliott, Our amazing staff was happy to offer you a place to change after you checked out. We're thrilled our excellent breakfast menu was to your liking and that our your overall stay was comfortable. Thank you for the wonderful review! It would be an honor to host you again at Best Western Plus Peak Vista Inn & Suites the next time you're in the area.

"Interesting place to put the toilet paper roll"
FunnyFarm75, 12 Mai 2019

The property is beautiful- the rooms clean and nice! The pillows are way too soft, (use 2 to sleep on) but the bed itself is comfortable. The only odd thing was the placement of the toilet paper roll... (Room 200) It is located across the room from the toilet- You have to lean waaaay forward- Booty in the air- or tand up - to reach it! Mayne we're just too short... Finally pulled the roll of the holder and just set it on the counter by the toilet. LOL Weird design but it was a pleasant place to stay.

Owner Response, 12 Mai 2019

We're honored by your excellent rating of Best Western Plus Peak Vista Inn & Suites! It's wonderful that you enjoyed our clean, pleasant accommodations. Although our bathroom design could have been more convenient, we're delighted that you otherwise had a great stay with us. Many thanks for your kind praise and we hope to see you again soon.

"Excellent hotel and staff, convenient location"
Bsund13, 09 Mai 2019

I can't say enough good about this hotel. My daughter and I stayed here three nights for a getaway to explore the Colorado Springs area. The staff was excellent, friendly and professional. The rooms were clean. No funny orders. The beds were comfortable. The pool and hot tub we're average size but very clean and perfect temp for our liking. The breakfast area was clean and they offered hot food (eggs, sausage, bacon, pancakes as well as cereal, bagels etc.) They had a pot of hot coffe available all the time and even had fresh baked cookies on the counter one evening when we came in. They pay attention to the details and it shows! I was very impressed with all their staff! The location was also convenient. There are two restaurants right next door. Only a short drive to a wide array of shopping and restaurants. And close proximity to Garden of the Gods, Manitou Springs and other attractions. Would definitely stay here again.

Owner Response, 09 Mai 2019

We appreciate you choosing to stay at the Best Western Plus Peak Vista Inn & Suites during your recent visit to Colorado Springs! It brightens our day to hear that you and your daughter enjoyed your time with us, and we're so glad our team provided excellent service throughout your visit. We're thrilled that your accommodations and the amenities met your needs as well. It would be wonderful to see you again next time you are visiting the area!

"Exceeded expectations"
Patricia C, 08 Mai 2019

the breakfasts were hot and varied. staff were courteous and helpful. I even got a free toothbrush after mine fell apart. the afternoon snack of chili was unexpected, and the shampoo and crème rinse supplied in the room were very helpful to my hair. The hotel is close to an outback and carrabba's. what more could you want...all those and reasonable prices!

Owner Response, 08 Mai 2019

Dear Patricia, Thank you for taking the time to leave a review. It is great to know that you enjoyed our tasty breakfast as well as shower amenities! We try to provide the best stay possible and it seems like we achieved that with you. Please come back and see us the next time you are in town and it was a joy having you here at Best Western Plus Peak Vista Inn & Suites. Safe travels!

"Colorado Springs"
Bpdrk, 08 Mai 2019

Outstanding hotel, great room, nice very amenities. Breakfast was awesome, overall very good value for a reasonable rate. Desk personnel were very helpful. The view of Pikes Peak from our room was amazing! Would stay again for sure.

Owner Response, 08 Mai 2019

Dear Bob, It was great having you here at Best Western Plus Peak Vista Inn & Suites and we hope you had a wonderful trip. We appreciate your beautiful praise and we are delighted that you enjoyed our amazing views of Pikes Peak! We hope you got a chance to visit Garden of the Gods during your time here and if not, start booking your return trip; we will have a room open for you! Take care and have a safe journey home.

"Room was poorly cleaned and maintained"
Jeremy A, 07 Mai 2019

There was trash between the bed and the nightstand. There was a used towel left on the back of the bathroom door. There were sugar ants. The toilet rocked crazily when sat upon. This was my first experience with a Best Western and I was not impressed.

Owner Response, 07 Mai 2019

Dear Jeremy, Thank you for reaching out to share your feedback after your recent stay with us. It is our goal to ensure each guest enjoys a comfortable and relaxing visit, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issues you encountered with your accommodations, and our team will use your comments to continually improve our facilities. Please consider returning again in the future so we can make sure you enjoy the excellent experience you deserve.

"The room was clean and quiet."
barbaracG9228KO, 06 Mai 2019

I would stay at this hotel again. The room was very clean and quiet. The breakfast was just fine: mostly eggs, and bacon. We thought it was very quiet. The staff was friendly on check in. I called and booked this room over the phone. The gal I spoke with was wonderful and very helpful.

Owner Response, 06 Mai 2019

Dear Barbara, Thank you so much for letting us know that we were able to meet your expectations during your recent stay with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you appreciated our tasty breakfast, friendly service, and clean, quiet rooms. We're grateful that we had the opportunity to be your host and would be delighted to serve you again soon.

"Great Visit!"
vb d, 02 Mai 2019

Needed a room for the night. Enjoyed the pool, the bar, the included food, and the great staff! A stay-cation! A new area in the Springs and they did a great job for us. The manager met us in the morning and asked us about our comfort. She was very friendly and we also liked the Fuzzy's across the street.

Owner Response, 02 Mai 2019

Thank you for taking the time to share your feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! It is our goal to ensure each guest enjoys clean, comfortable accommodations and friendly service, and we're happy to hear that your time with us met your expectations. We're so glad you enjoyed the relaxing pool and delicious food as well. Please come see us again soon!

"Excellent stay for a families."
Bobbi L, 29 Avril 2019

This place was great! Breakfast was excellent and the rooms were large and clean. It was very loud either. Some hotels you can hear people in other rooms and this one was super quiet. The shower was awesome. There are a few restaurants nearby and it is close to the highway. The pool was nice but too much chlorine. The staff was amazing and really nice.

Owner Response, 29 Avril 2019

Dear Bobbi, We're so happy to learn that you had a five-star experience here at Best Western Plus Peak Vista Inn & Suites! Thank you for spreading the word, especially about our fantastic staff and clean, quiet, spacious rooms. We're sorry to hear that the pool was a little overchlorinated for your taste—we strive to keep the water unassailably sanitary, but the result can feel a bit strong at times. But we're thrilled that you liked our breakfast and convenient location. Please bring the family back this way again soon!

"Recent stay"
Morgan C, 29 Avril 2019

I recently stayed at this property with my family. We had a queen deluxe mountain view. The room was comfortable and clean. Housekeeping came every day to clean the room and leave fresh towels. The hotel offers a free breakfast each morning and a snack in the evening. The breakfast is plentiful and the staff is attentive. I would stay in this hotel again.

Owner Response, 29 Avril 2019

Dear Morgan, It's excellent to hear you had a lovely time at Best Western Plus Peak Vista Inn & Suites. We are delighted that everything met your needs, including the beautiful mountain view, comfortable and clean accommodations, first-rate assistance, and beneficial amenities. It is our hope you had a great start to your day with the tasty breakfast. Please come back and see us the next time you visit Colorado Springs, CO.

"Great hotel"
Wander14146838946, 28 Avril 2019

This was such a great hotel. In the lobby upon arriving you have 2 choices of flavored water. Nice and cold. Staff was unbelievably helpful, curious, so friendly. I will e returning to this location very soon. Beds were comfortable. Showers amazing. They give you a few extra soaps and a hair net. Swimming pool and hot tub were awesome! Everything was just great!.

Owner Response, 28 Avril 2019

It's wonderful to hear you had such an excellent stay here at the Best Western Plus Peak Vista Inn & Suites! We believe in getting the big stuff right—such as our comfy beds and fantastic showers—and then just going ahead and rocking the little details, too, like the extra soaps and that ice cold water (in two flavors, as you've mentioned). We're pleased to hear the staff treated you with all the hospitality you deserved, and that you even had the time to check out our pool and hot tub. Way to live life to the fullest! Thanks so much for the review, and we'll see you again soon!

"USAFA visit"
Lisa G, 28 Avril 2019

We like staying here when visiting USAFA because it is only about 5 miles or so from the North gate, and very convenient on/off the freeway. The hotel itself is very nice, clean, and updated. Love the shower! The bed isn't as comfortable as home, but what hotel bed is, really? The people are very nice, and the breakfast is outstanding. They work hard to make it a good experience for their customers.

Owner Response, 28 Avril 2019

Dear Lisa, At Best Western Plus Peak Vista Inn & Suites, we do work hard to make sure every guest receives the experience they deserve. We are pleased that you enjoyed your stay and that it was so convenient to the USAFA. It is also nice to hear that you liked the clean, updated rooms, the breakfast, and especially loved the shower. We always want to make sure our guests are as comfortable as possible, and we are excited that you were pleased. Remember to book with us again the next time you are in Colorado Springs!

"Excellent visit"
Denise H, 26 Avril 2019

The manager Gina and her staff made us feel like Family,our room was perfect,the view of the mountains were wonderful,the Breakfast and staff were the best ever,perfect location to all tourist attractions

"Book here for your Colorado Springs trip!!"
GMC3Mom, 23 Avril 2019

I cannot say enough good things about this family friendly hotel and how it really added to the satisfaction of our trip. To begin, the staff is extremely friendly and accommodating. If it is within their power to assist you with that particular need they will go out of their way to meet it. The pool and hot tub area was clean and well kept. Breakfast each morning was great....hot and cold offerings. The location: perfect! It's it's right off Highway 25 on the north east part of town which has great shopping, huge restaurant selection and a glorious view of Pikes Peak. Minutes from Garden of the Gods, Manitou Springs, ProRodeo Museum, AirForce Academy and many more attractions. We totally lucked out on this gamble...only wish I had was slightly larger rooms but we did not request a suite and their were four of us.

Owner Response, 23 Avril 2019

We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's great to know that our friendly staff was able to assist with all your needs and that our location was ideal for your visit. Thank you for sharing how much you enjoyed our tasty breakfast menu and wonderful pool area. During your next trip to town, we welcome you back to our hotel.

"jr olympic trip"
Jim R, 23 Avril 2019

This hotel is by far the Best Best Western we have ever stayed at. Rooms were very spacious and beds were amazing. Breakfast was 1st class everyday. View of the Rocky Mountains from our room was spectacular.

Owner Response, 23 Avril 2019

What a pleasure it is to hear that we have set the standard in hospitality for you! At Best Western Plus Peak Vista Inn & Suites, we work hard to deliver an experience that's second to none, and we are overjoyed that we succeeded. Count on us anytime for comfy, spacious accommodations, hearty breakfast, and spectacular views!

"Great place to stay in Colorado Springs"
drjoeB1007, 22 Avril 2019

Perfect place to stay when visiting Colorado Springs and the surrounding area. All the sights within minutes from the hotel. All the amenities one would need during a hotel stay. Highly recommend it to anyone traveling alone or families.

Owner Response, 22 Avril 2019

On behalf of our team here at Best Western Plus Peak Vista Inn & Suites, thank you for your glowing recommendation! It's fantastic to know that our location was perfect for you during your time in Colorado Springs, and we're delighted to learn you found all the amenities you needed during your visit. We can't wait to host you again, and we wish you safe and happy travels along your way!

"Unexpected surprise"
X5418YXmattd, 22 Avril 2019

This hotel was absolutely amazing! I stayed at the Marriott and a Westin during the trip, but the Best Western was by far superior to both. From the staff to the room with its space/cleanliness, this hotel was absolutely a 5 star! Stay here if I'm the area!!!

Owner Response, 22 Avril 2019

Dear Matt, Receiving recognition for our friendly, hardworking team here at Best Western Plus Peak Vista Inn & Suites is always appreciated, and we're thrilled to know they were a highlight of your stay. We'll be sure to pass along your compliments, and we're happy to know our well-maintained accommodations pleasantly surprised you during your visit. For another five-star experience, depend on us again!

"A+"
J3UD, 18 Avril 2019

Great service, updated, clean room with all necessities and a fantastic breakfast (eggs, potatoes, sausage, pancakes, fruits, cereals, yogurt, breads, many pastries, etc.). Tasty fruit-infused ice water in lobby at all times and a free nightly snack (chili, chips and salsa the night we stayed).

Owner Response, 18 Avril 2019

Here at Best Western Plus Peak Vista Inn & Suites, we aim to impress, so we're thrilled to hear that we helped you enjoy your time Colorado Springs. Our team knows it's the little things that help make a stay memorable, so we're delighted that our snacks and beverages in the lobby were highlights of your visit. The next time you're in town, be sure to choose us!

"Good room/ good value"
Curiosity25633278961, 18 Avril 2019

We usually stay at Holiday Inn Express but I wanted to give the new Best Western Plus a try and I was pretty happy with the results. The hotel was well maintained and clean throughout. We had a King Suite and everything was clean and well kept. The bathroom was a bit small but other than that we were very pleased with the cleanliness and comfort of the room.After a long days drive I always like to soak in the hot tub to relive my back pain and the pool and spa were also very well kept and well maintained. Very happy with our stay.

Owner Response, 18 Avril 2019

With so many hotels to choose from, we couldn't be more thrilled that you decided to stay with us at Best Western Plus Peak Vista Inn & Suites. Whether it's a relaxing stopover or a weekend getaway, we pride ourselves on achieving the very best in comfort and accommodations. It's an honor to see how pleasant your visit was with us, and we'd be thrilled to see you again the next time your adventures take you to Colorado Springs. We would be honored to be your lodging of choice!

"Great staff and customer service"
jend513, 15 Avril 2019

The coffee maker in our room was broken, we reported it. A new coffee maker was brought and replaced in our room. Breakfast had many tasty options. The pool was small and crowded on a Saturday night. The customer service and friendliness of the staff made the stay enjoyable.

Owner Response, 15 Avril 2019

It's an honor to hear that our staff at Best Western Plus Peak Vista Inn & Suites were able to provide you with efficient service and helped you feel comfortable during your stay. It's our team's main goal to provide a friendly experience to make all of our guests feel at home. We hope you enjoyed a delicious cup of coffee with your new coffee maker, and it would be our pleasure to host you again the next time your travels bring you to Colorado Springs.

"Outstanding hotel"
hometracker, 13 Avril 2019

@91 dollars a night the hotel surpassed all my expectations... the hotel is clean and has plenty of parking with a great breakfast in the morning ... the room was spacious and the hotel seemed new as the shower was hot with plenty of pressure for a long therapeutic experience... the staff was friendly and proficient... highly recommended ... enjoy!

Owner Response, 13 Avril 2019

It warms our hearts to see that your stay here at Best Western Plus Peak Vista Inn & Suites exceeded your expectations! Thank you so much for your kind words and wonderful descriptions of our accommodations. Our friendly team is happy to hear that your shower was a hit! Your recommendation means the world to us. Come back and visit us again soon!

"Excellent hotel!"
MemoryTravelor, 11 Avril 2019

Great hotel to stay at. Quiet, clean and exceptional service. Breakfast was also included and they had a great variety of foods. The price was very reasonable and this was the best hotel I've stayed at in a long time.

Owner Response, 11 Avril 2019

We can't thank you enough for recognizing Best Western Plus Peak Vista Inn & Suites as a great option here in Colorado Springs! We are proud of our ability to deliver guests clean and restful accommodations in addition to five-star service and ample breakfast selections. You deserve the best! Stay with us again on your next trip so we can reconfirm that we are the best hospitality experience you've ever had!

"Peak Vista Inn & Suites"
Diane R, 09 Avril 2019

Very clean and nice..pretty quiet which I prefer..staff was very welcoming and professional other than the minor checkout issue re: maid knocking at my door at 9:30am when I had a Do Not Distub sign up.

Owner Response, 09 Avril 2019

Dear Diane, Thank you for letting us know about your pleasant stay at Best Western Plus Peak Vista Inn & Suites! We're happy that our clean, quiet accommodations and warm hospitality were just right for your time in Colorado Springs. We apologize for the minor housekeeping issue you mentioned and will share your feedback with our team to ensure that this is not repeated in the future. Your five-star review is greatly appreciated, and we hope you can join us again soon!

"Wonderful stay in Colorado Springs"
Richard Y, 08 Avril 2019

Room was clean, and comfortable, with updated decor, on-par with higher end hotels. Staff was super friendly and helpful. Free full breakfast was superb. I would recommend to anyone staying in Colorado Springs or visiting the Air Force Academy.

Owner Response, 08 Avril 2019

Dear Richard, Cleanliness and comfort are what we do best at Best Western Plus Peak Vista Inn & Suites! It's great that our clean and cozy room made for the ideal place to relax and it pleases us that our team made you feel right at home. We're glad that breakfast served its purpose as well! Your recommendation is an honor, and we cannot wait to serve you again. Take care!

"Quick Weekend "
92leighs, 08 Avril 2019

Stayed here Saturday night into Sunday morning while in the area for a Percussion Competition. Very nice Best Western! Friendly staff. Room was clean, quiet and updated. Breakfast selections were fresh, and constantly checked on and refilled. Comfortable beds. One of the best hotel showers ever! Definitely staying at this location next time in Colorado Springs!

Owner Response, 08 Avril 2019

Dear Leigh, Although your time at Best Western Plus Peak Vista Inn & Suites was brief, we're overjoyed that we were able to make your experience a delightful one! From our attentive staff and fresh rooms to our inviting beds and refreshing first meal of the day, we are elated we delivered you an experience worth returning for. Until next time!

"A Very Special Day"
Sarah M, 08 Avril 2019

A Huge Thank You to Gina, the General Manager and the 2nd shift staff on 4/6/19!! You treated my Son and his Bride like true VIP's! You made them feel so special! Thank you, Thank you!! I recommend Best Western Plus Peak Vista in Colorado Springs to anyone, business or personal.

Owner Response, 08 Avril 2019

Dear Sarah, We love receiving praise for our outstanding team members at Best Western Plus Peak Vista Inn & Suites! Gina and her team are so passionate about taking care of our guests, and they will be thrilled that they made your son and his beloved feel special and well cared for. Congrats to them both, our team is wishing them a long and happy life together. We hope to see everyone again in the future!

"Colorado Springs Best Western Plus Peak Vista Inn"
Tourist56636461917, 03 Avril 2019

Our stay at this Best Western exceeded our expectations. The hotel was very clean, convenient, and enjoyable. The staff was very accommodating and the breakfast was very good. I highly recommend this location. This was our first stay here but plan to stay here again when we return to explore more of Colorado Springs.

Owner Response, 03 Avril 2019

Thank you for the wonderful review and recommendation! We're thrilled our clean, comfortable rooms and convenient location were ideal for your visit and that our variety of breakfast options suited your tastes. If your adventures bring you back to the area, we welcome you to stay at Best Western Plus Peak Vista Inn & Suites again!

"Will watch for more BW Plus Hotels"
711win, 02 Avril 2019

We travel quite a lot and in the last 10 years, I will say this is the best place we have stayed. The staff was exceptional. The room very clean and the bed extremely comfortable. Breakfast met all expectaations and then some. We will start staying at more BW plus as long as the price stays below $100 a night including tax.

Owner Response, 02 Avril 2019

We loved reading your outstanding review of Best Western Plus Peak Vista Inn & Suites! We're proud that you considered our exceptional service, spotless, comfortable accommodations, and delicious breakfast to have been superior. It's also wonderful to know that this, along with our affordable rates, has earned your loyalty to our brand. Your warm compliments mean the world to us and we look forward to seeing you again.

"Nice, Clean, Comfortable Room and Professional Staff"
redlucy599, 01 Avril 2019

We were very pleased with the pleasant and professional staff at this hotel. The room was comfortable, updated, and clean. The pool was nice and the complimentary breakfast was good. We felt well taken care of here and the staff took care of all of our needs. Parking was free and adequate. The hotel is close to a lot of recreational activities in Colorado Springs and close to I-25. We definitely will be back again.

Owner Response, 01 Avril 2019

Your review is such a delight for our team, and we are elated that you would return for another five-star experience at Best Western Plus Peak Vista Inn & Suites! From our professional service team and neat, modern rooms to our refreshing pool and delicious breakfast menu, we are thrilled that we impressed you. It sounds like our location was ideal for your adventures as well! Anytime you're in Colorado Springs, we would love to host you!

"Great place!"
Jordan O, 30 Mars 2019

The staff was incredibly friendly. Rooms were clean and well taken care of. Pool and hot tub were perfect! Restaurants near by as well. Breakfast had typical fare but was good. Overall great place to stay!

Owner Response, 30 Mars 2019

Dear Jordan, Thank you! We know that there are a lot of aspects that all must come together in order to provide a truly enjoyable experience, and we are glad to know that you appreciated our friendly staff members, clean accommodations, convenient location, and delicious breakfast. It was a pleasure serving you here at Best Western Plus Peak Vista Inn & Suites, and we hope to see you again soon!

"Nice place at reasonable price"
E6050MKaprils, 30 Mars 2019

This Best Western was easy to find off the highway, but not noisy, and everything was nice and clean. Rooms were updated with nice amenities. Staff were well trained and friendly and the breakfast was great!

Owner Response, 30 Mars 2019

Thank you for choosing Best Western Plus Peak Vista Inn & Suites! We are thrilled to hear that you enjoyed our balance of convenience and privacy, as well as our updated facilities and helpful staff members. We wish you all the best, and we would love to see you again soon!

"Excellent!"
Navigator19699136857, 29 Mars 2019

Great location, close to Pikes Peak and Garden of the Gods. Really nice decor and friendly staff. Really enjoyed the fresh fruit flavored water and evening snacks. The hotel and staff take that extra step to make sure you have an enjoyable stay. Highly recommend!

"Great family vacation"
985ashley, 27 Mars 2019

Loved our recent stay at Best Western Plus Peak Vista in Colorado Springs! The front desk staff was EXTREMELY friendly and helpful! Traveled with two small children and the hotel staff was super nice to the kids! The breakfast in the morning was delicious and a nice variety, slight changes to offerings each morning was really nice. Breakfast staff was also very very friendly and helpful always checking in and refilling food. Hotel staff was very friendly and the hotel was very clean and up kept. Will definitely stay at this hotel again when we come back to Colorado Springs!!!!

Owner Response, 27 Mars 2019

Dear Ashley, We're honored you made Best Western Plus Peak Vista Inn & Suites a part of your trip. Thank you for sharing how much you appreciated our amazing staff's commitment to service with a smile as well as our attention to cleanliness. We're glad our variety of breakfast options was to your liking and that you had everything you needed for a perfect visit. It will be a pleasure to host you again the next time you're in the area!

"Great Staff and Great Rooms"
olopc, 26 Mars 2019

I was repeatedly greeted by well-trained and professional staff. They did the same with other guests. My room was the king, with a small couch. It was a great business trip place to come "home" to and relax. Everything was clean. Best of all for me, I could set the room heater / AC to keep the fan on continuously for white noise. I never heard a door close or people in the hallway. I really enjoyed the breakfast - it had better quality food than I normally get while traveling. When my trip was unexpectedly cut short, Nicki was kind to let me check out early. When in Colorado Springs, I won't search further. I've found my spot.

Owner Response, 26 Mars 2019

While we're disappointed to hear that you had to cut your stay with us here at Best Western Plus Peak Vista Inn & Suites short, we're delighted to know that our team took great care of you! From our cozy, peaceful rooms to our delicious breakfast, you can always count on us for a wonderful stay. We'll be ready for you the next time your travels bring you back to Colorado Springs!

"X"
stacey v, 26 Mars 2019

Wonderful staff, front desk was very attentive and hotel is very clean. Nice hot tub and pool area. Adults only after 10. Nice breakfast in the morning. Would highly recommend. Close proximity to many attractions in the area.

Owner Response, 26 Mars 2019

Dear Stacey, With so many hotels in the area, we're delighted that you chose to join us here at Best Western Plus Peak Vista Inn & Suites. It's great to know that our convenient location, refreshing hot tub, and friendly staff were just a few highlights of your stay. We'll be sure to pass along your compliments to our team, and we look forward to sharing another five-star experience when your journey brings you back our way. Come back soon!

"Family Trip"
Dena C, 25 Mars 2019

Hotel was great. Staff was very friendly. Breakfast was delicious everyday. Reserved online Priceline deal- no additional charges. They even offered late check out at no additional charge (til 11:30/12). Spa was clean and we'll kept. Highly recommended.

Owner Response, 25 Mars 2019

Dear Dena, It was a pleasure to host you and your family here at Best Western Plus Peak Vista Inn & Suites. Our team is happy to accommodate late check-out requests when we can, so it's wonderful to hear we were able to do this for you. If your travels bring you back to Colorado Springs, count on us again for our tasty breakfast, cozy rooms, and top-notch service!

"Great stay in Colorado Springs"
LightPacker34538, 22 Mars 2019

Second stay and it was great. Friendly, clean, convenient. Would return without fail. Large lovely rooms, quiet, Location in North Colorado Springs was as convenient to our business as well as accessible from Interstate. Staff recommendation for restaurant was excellent.

"Mr and mrs"
ashhansen1380, 22 Mars 2019

Awesome customer service. Amazing breakfast. Rooms are in great conditions the showers are amaZng. Very great location and wonderful afternoon snacks. Very close to the amazing attractions to do in Colorado Springs

Owner Response, 22 Mars 2019

We sincerely appreciate you joining us here at Best Western Plus Peak Vista Inn & Suites, and thank you for taking the time to share your five-star stay. It's a delight to know that our location was convenient for your needs and that our well-maintained rooms and delicious breakfast were a few positives of your visit. We'll be sure to also share your compliments for our friendly staff, and we hope you'll join us again soon for another excellent stay.

"Clean + Everything you need"
Sammy_domuez, 21 Mars 2019

The place was amazing at first entering , and my wife and I loved how clean and good the room smelled. The breakfast is by far the best ones you can get in a hotel this price, and the lunch is beef chili which is amazing too. Everything impressed me. Would go back!

Owner Response, 21 Mars 2019

Dear Sammy, Clean, fresh accommodations, a delicious breakfast, and reasonable rates are what we aim to deliver at Best Western Plus Peak Vista Inn & Suites, so it's fabulous to learn this was your experience. We are thrilled that you and your wife were impressed and greatly appreciate the five-star rating. Come back anytime!

"Spring break vacation"
Kayla B, 21 Mars 2019

We had an amazing time. Staff were very helpful and answered any questions we had during our stay!!! We will definitely come again, and we will stay in a mountain view room. Pikes peak is absolutely beautiful covered with snow

Owner Response, 21 Mars 2019

Dear Kayla, Thank you so much for staying with us here at Best Western Plus Peak Vista Inn & Suites for your recent visit! We are so thrilled to know that you enjoyed our amazing staff members, and we will be sure to pass along your compliments. We wish you well in your travels, and we look forward to serving you again in the future!

"Great Place"
Phillip W, 19 Mars 2019

Newer hotel with clean rooms and a great morning breakfast. The pool and hot tub was good for the kids. Breakfast in the morning was busy at times but the staff kept up well with the demand. Will stay again if in the area.

Owner Response, 19 Mars 2019

Dear Phillip, Thank you for choosing to stay at the Best Western Plus Peak Vista Inn & Suites during your recent travels! We're thrilled to hear that your accommodations met your expectations, and we're so glad your kids enjoyed the pool and hot tub. We're pleased breakfast hit the spot, and we can't wait to see you again next time you are in the area!

"Friendly and Clean"
Trey H, 15 Mars 2019

Had a one night stay at the Best Western. Great value. Hotel was updated nicely and very clean. The front desk staff was frindly and prompt. The tomato basil soup and quiche evening snack was a nice surprise upon arrival.

"Spring Break"
Elena C, 15 Mars 2019

Hotel was more than accommodating during the terrible storm. Even though employees were trapped and unable to leave, they still stayed accommodating and respectful. The hotel offered a great and plentiful breakfast selection. Great location.

Owner Response, 15 Mars 2019

Dear Elena, While we're thrilled to hear you enjoyed our prime location and delicious breakfast, we're particularly proud to receive your compliments on our friendly, professional team. It's a pleasure to pass along your kind words, and we can't wait to share another five-star experience during your next trip to Colorado Springs. Come back soon!

"BW leaves the rest in the dust!"
Tom H, 14 Mars 2019

In the middle of a blizzard, BW took care of us when others turned us away. We checked in at 11 am to a beautiful king room with microwave and fridge. To our surprise, they provided a nice "snack" at 5 pm which consisted of chili, meatballs, mac and cheese, and more. In the morning they provided a great hot breakfast. I highly recommend this fab hotel!

Owner Response, 14 Mars 2019

Dear Tom, We are so happy to have had the opportunity to help you out during the blizzard, and it brightens our day to know that you appreciated our accommodations and services so much here at Best Western Plus Peak Vista Inn & Suites. It was a pleasure serving you, and we wish you safe and happy travels ahead.

"Friendly Workers, Clean Room!"
Explore18140071809, 14 Mars 2019

I traveled with my two kids under the age of 8. I was instantly welcomed at the front desk! They learned a bit of ASL so we could communicate. The room was very nice - clean and comfortable! My kids loved the indoor pool and the hot tub. We ate the breakfast - delicious and multiple options! I liked the coffee and we grabbed some of the iced orange infused water on our way out. Excellent service!

Owner Response, 14 Mars 2019

Thank you for choosing Best Western Plus Peak Vista Inn & Suites. Your experience is one that our team works hard to provide, so we are thrilled to read your five-star review. If you and the family have plans to return to the area, depend on us again for our friendly staff, great amenities, and comfortable rooms!

"Great location!"
Danielle_333_02, 13 Mars 2019

Staff was friendly and great. Free breakfast had great selections and tasted really good. The pancake maker was a hit with my son. Room was clean. I liked that it had a mini fridge and microwave. Overall great experience.

Owner Response, 13 Mars 2019

Dear Danielle, We're thrilled to receive your feedback on your recent stay with us here at Best Western Plus Peak Vista Inn & Suites. It's fantastic to know that our delicious breakfast, well-appointed rooms, and friendly staff were a few highlights of your visit. We're also happy to learn that the pancake maker was a hit with your son. During your next visit to Colorado Springs, depend on us for another great experience!

"Another Excellent Stay"
T S, 07 Mars 2019

As in January when I visited, this BW was great. The employees (eg, Gina, Tabithia, Tammy, Tony, Blanca, etc) were very nice, cheerful and helpful. They seemed to really enjoy working at this BW. My only dislike was WiFi service was weak in my room. Regardless, this is my go to place when visiting the Springs!

Owner Response, 07 Mars 2019

Returning guests pay us the highest compliment, and we're thrilled to know we were able to provide you with another excellent stay here at Best Western Plus Peak Vista Inn & Suites! We're excited to be your go-to accommodations in the area, and we'll be sure to look into your comments regarding the WiFi in your room. It's also a pleasure to pass along your compliments to our friendly, hardworking team, and we look forward to seeing you again soon for another five-star stay!

"Awesome"
Cosme G, 07 Mars 2019

Great breakfast comfortable beds nice spa plenty of pillows overall clean hotel inside and out th fitness room was a little small but the pool area made up for it pleanty of good restaurants with in walking distance

Owner Response, 07 Mars 2019

Many thanks for your five-star feedback! The pleasure was all ours to host you here at Best Western Plus Peak Vista Inn & Suites, and we thank you for letting us know that you had a clean, cozy, and refreshing experience. Come back anytime to enjoy our great amenities, tasty food, and fantastic location!

"“Very surprised for a first time visit!”"
204kennethi, 05 Mars 2019

I arrived and checked in at BWPPVI and was professionally greeted and received a mug and a bag of goodies as a loyal member. Check in was efficient and my room was clean and large. I went downstairs and enjoyed the complimentary Chips and Chili..The Chili was really good, I had 2 bowls!!! On the second night I enjoyed a “freshly-Baked Chocolate Chip Cookie! Everything was a great experience except the Internet speed which was a bit frustrating as I had some major work to do. Other than that, I would have been “5-Stars”!!

Owner Response, 05 Mars 2019

The pleasure was all ours to welcome you to Best Western Plus Peak Vista Inn & Suites! Our goal is to impress every guest that walks through our door, and we are thrilled that our warm hospitality, yummy treats, and clean, spacious accommodations won you over. Our service provider has been made aware of the Wi-Fi and will make the necessary corrections to prevent any future concerns. Thank you for giving us a try, we hope you'll trust in us again next time you're in Colorado Springs!

"Great Value"
Paul M, 05 Mars 2019

I happened to stay here by chance when I found myself too tired to keep driving. What a pleasant surprise! The room was bright and cheerful and the bed extremely comfortable. Breakfast is standard fare but it was hot and tasty. Overall, the place put a smile on my face!

Owner Response, 05 Mars 2019

Dear Paul, At Best Western Plus Peak Vista Inn & Suites, we love to impress and are excited that you stumbled upon us! It was our pleasure to offer you delightful and cozy accommodations in addition to a nourishing breakfast to help you feel truly refreshed. We wish you a safe rest of your journey and come back anytime you're visiting Colorado Springs!

"Wonderful"
cer142994, 04 Mars 2019

For the price this was a wonderful place to stay. Everyone was friendly and accommodating. The room was clean and remained clean throughout our three night stay. Breakfast was delicious and the complimentary cookies and flavored water in the lobby were a nice touch. Definitely recommend staying here and personally would stay again. Enjoy this photo of the view from our room.

Owner Response, 04 Mars 2019

We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's great to know that our friendly staff made you feel welcome and that our clean, cozy rooms provided you with the ideal place to rest. Thank you for your compliments on our delicious breakfast and snacks as well as the beautiful view. We appreciate the recommendation, and we look forward to seeing you again soon!

"A wonderful stay in. COS"
Darrel T, 18 Février 2019

This Best Western is unlike any I have stayed in and was nicer than others I have stayed in that cost 3 times as much. Look at the attention to details... Also, the room was nice and the bed perfect. Loved having Starbucks coffee in the room and then a great breakfast! I will be staying here again.

Owner Response, 18 Février 2019

Dear Darrel, It's fantastic to hear you enjoyed a wonderful stay with us here at Best Western Plus Peak Vista Inn & Suites! Our team will be delighted to hear you appreciated our well-appointed room and attention to detail. We're also happy to hear you found our delicious breakfast and in-room Starbucks coffee a highlight of your stay. It would be a pleasure to host you for another five-star experience during your next trip to Colorado Springs, come back soon!

"Above and beyond what you are expecting!"
708darrelt, 18 Février 2019

I was pleasantly surprised by the attention to details everywhere I looked at this BW. The staff were helpful and friendly, giving suggestions and asking if there was anything we needed. Great amenities! Starbucks coffee in the room just like at home! I will definitely stay here next time I'm in the area, and you should to. You will not regret it,

Owner Response, 18 Février 2019

Dear Darrel, We can't thank you enough for sharing such kind words regarding your time with us here at Best Western Plus Peak Vista Inn & Suites. It's a pleasure to pass along your kind words to our hardworking team, and we're happy to learn they were able to give helpful suggestions during your stay. Thank you for your glowing recommendation, and we look forward to hosting you again soon!

"Friendly staff, nice breakfast"
Marilyn S, 18 Février 2019

I took my grandson to the Springs for the weekend, and we enjoyed our stay at this hotel. He loved watching the pancakes being made at the breakfast buffet, and there were plenty of good choices.We enjoyed the hot tub and pool. Staff was very friendly and helpful, providing a list of restaurants that delivered to the hotel.

Owner Response, 18 Février 2019

Dear Marilyn, With so many options to choose from here in Colorado Springs, we are honored that you selected Best Western Plus Peak Vista Inn & Suites! Our friendly team hopes you and your grandson had a delightful time at the Springs, and we are so happy that he enjoyed watching us make pancakes for breakfast; we hope he loved the taste even more! It's also great that our aquatic amenities added to your relaxation. It would be a privilege to have you both again when your adventures bring you back this way!

"Would stay again"
markbmidwesternboy, 18 Février 2019

We stayed at this location for two nights. First, let's get the bad out of the way. The bathroom was super tiny. Almost no counter space. I wanted to adjust the shower head but when I grabbed it discovered it was hanging on by a thread so I left it as-is. I've seen great reviews for their breakfast. I wasn't crazy about it. I went down the first morning and just skipped it the second. To each their own. Lastly, their internet is, as best I can recall, the slowest connect I've ever encountered in a hotel. It was brutal. Now the good. Good location, convenient to the highway and restaurants. The front desk staff were friendly and helpful. The room itself was nice and large and clean (we had a king suite). The bed was comfy, although the pillows are tiny. The best part about this hotel was the view. We had a mountain view. STUNNING! Absolutely stunning! I don't know if you could get a better view, especially at the price I paid. Speaking of price, keep and eye on their prices. They dropped three times the week prior our arriving. I saved $30/night by keeping an eye on them. The bottom line is I would definitely stay here again if I were to ever visit Colorado Springs again.

Owner Response, 18 Février 2019

Dear Mark, Thank you for choosing to stay at the Best Western Plus Peak Vista Inn & Suites during your recent travels! We're thrilled to hear that your accommodations were spacious and clean, and we're so glad you enjoyed the amazing mountain views. While we're happy that your overall experience met your needs, it saddens us to hear that certain aspects of your stay fell short of your expectations. We apologize for the concerns you have mentioned, including the issues you had with the bathroom, and our team will use your feedback to continually improve our facilities and services. We can't wait to see you again next time you are visiting Colorado Springs!

"Great hotel, location and value"
patrick c, 17 Février 2019

Stayed here one night while travelling cross country. Wish I had more time to stay. Hotel is excellent. Beautifully decorated and maintained. Clean, comfortable rooms. Great complementary breakfast. Very friendly staff. I really can not find one thing that was not right there ! I will be back.

Owner Response, 17 Février 2019

Dear Patrick, Thank you so much for choosing to stay at Best Western Plus Peak Vista Inn & Suites during your cross country travels! It pleases us to see that you appreciated our beautiful decor, clean facilities, tasty breakfast, and friendly service. We're grateful to know that you'll be returning in the future and are already looking forward to serving you again!

"Great stay"
Freedom37383113648, 15 Février 2019

I had an absolutely perfect stay here. Everything was better than I expected and the staff members were absolutely terrific! Everything was clean, the breakfast was delicious and the location couldn't have been more convenient for us.

"Nice hotel."
Sandra O, 13 Février 2019

Very nice, clean, spacious room, good value. Beds were very comfortable and the couch area was somewhat closed off with a screen, making it easy for me to read while my husband watched TV. Extra plus was the soft closing toilet seat and quiet flushing toilet!

Owner Response, 13 Février 2019

Dear Sandra, Providing a clean, comfortable and convenient stay is always our goal here at Best Western Plus Peak Vista Inn & Suites, so we're delighted to know we succeeded during your visit. We're happy to hear that you were able to relax undisturbed while your husband watched TV, and we're glad to learn you enjoyed our in-room amenities. During your next trip to Colorado Springs, depend on us for another five-star experience!

"Nice hotel in a good location"
Mobile824892, 12 Février 2019

This is a nice hotel in a great location right off I-25 close to multiple restaurant. Staying here you have within walking distance Outback steakhouse, Old Chicago and Las Palamitas. Breakfast is fantastic, pool is clean and hot tub is hot.

"Sisters Weekend"
bf1977, 11 Février 2019

My sisters and I just wanted an evening away from it all. We stayed at the Best Western Plus Peak Vista Inn & Suites - dinner out, a movie, then in to bed. The room was clean and spacious, the hot, full breakfast buffet was WONDERFUL, the staff helpful and responsive (we had a hard time with the wifi, which was quickly resolved). Thanks so much for giving us just a bit of time for ourselves in a quiet, perfect location. We'll be back!

Owner Response, 11 Février 2019

Thank you for letting us know about your sisters' getaway with us here at Best Western Plus Peak Vista Inn & Suites! We're thrilled to read your encouraging comments about our delicious breakfast, friendly service, and clean, spacious rooms. We're sorry about the issue with the WiFi but are pleased to know that it was quickly resolved. We truly appreciated the chance to be your host and are already looking forward to your next visit.

"Wonderful experience"
jannelt2019, 11 Février 2019

The staff was mostly all very friendly and welcoming. Check-in/out was super easy and breakfast was delicious! We will definitely be using/recommending your hotel in the future! The rooms were very clean and well stocked with towels and pillows and the cookies at the front desk were definitely a sweet bonus.

Owner Response, 11 Février 2019

We couldn't be more grateful to hear about your wonderful experience with us here at Best Western Plus Peak Vista Inn & Suites! It brightens our day to read your encouraging comments about our quick check-in, tasty breakfast, and clean rooms. Also, we're happy to see that you appreciated our delicious cookies at the front desk. Thank you for allowing us to be your host and please visit us again during your next visit to the area.

"Great room with nice amenities"
Compass15550720218, 08 Février 2019

The check in process was quick and easy. The price was good for a mid week stay. The breakfast was good and the indoor pool and hot tub was a nice amenity. The only thing I didnt like was that they preautorized my cc for the 1st nights stay before i checked in and then added 100 dollars for incidentals on the full preauth. Seems a bit much to have an extra 200 dollars tied up on a card I planned to use while on vacation. But that's not the staffs fault.

"A night out"
czac h, 03 Février 2019

I actually live in the city but we just wanted a night away from the kids so we checked in here after a horrific visit to a hotel down the street that lasted all of 15 minutes from check in to check out, I didn't even get a refund but couldn't stay a minute longer. My wife found this place and we had an awesome visit, the room was very clean and nice and the indoor pool and hot tub were open late if you are 18 and older it is available from 10pm to 12pm!

Owner Response, 03 Février 2019

Dear Czac, We were happy to provide you with a clean, relaxing place to stay when other arrangements did not work out. It's great to hear you had a chance to take advantage of the pool. The next time you need a quiet night away, please come see us again.

"Nice hotel room, good location"
LakeshoreLady, 01 Février 2019

My husband and I spent two nights at this hotel, while traveling south to Santa Fe. We chose a King suite, top floor, with a Mountain View. The room was a tad smaller than we are used to but offered everything we needed. It was comfortable and I loved the glass walk-in shower! The suite included a sofa and coffee table, desk and chair, micro and fridge and a nice padded window seat. There was a narrow room divider between the bed and sitting area. The desk staff and housekeeping were both very friendly and professional. The hotel is conveniently located to some good shopping and restaurants. My two complaints are the internet and the noise.Internet was slow and spotty. Definitely unreliable. And the walls are thin. When in the bathroom, you can clearly make out the conversation in the next room! Sounds like it is coming from the ceiling vent! For these reasons, we would probably stay elsewhere when in the area.

Owner Response, 01 Février 2019

Thank you for staying with us and taking the time to share your experience. It's wonderful to hear that our cozy, well-appointed rooms had everything you needed for a comfortable visit. Our friendly staff will also be proud you felt welcome while you were here. However, we apologize for any issues with the internet as well as for any concerns about noise. We'll look into your comments further, and we welcome you to stay with us again the next time you're in town.

"Good place to stay"
prsha1, 27 Janvier 2019

Had pleasant experience staying here. The room I got, didn't have good wifi signal. The staff was kind enough to help me change my room. Room was clean and quiet. The breakfast was good. Nice location too

Owner Response, 27 Janvier 2019

Dear Priyank, Thank you for writing about your pleasant stay with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you appreciated our tasty breakfast, convenient location, and clean, quiet rooms. We're sorry that the WiFi wasn't working well in your first room but are happy that we were able to offer another option. We truly value your business and would be honored to serve you again soon.

"Relocation Stay"
Gee M, 25 Janvier 2019

Great experience. Wonderful staff. Outstanding Breakfast. U love the competitive prices they offer us. Great ammenities. The rooms were very clean and nice. We had Starbucks coffee in our room all the time. My kids loved swimming in the pool and hanging out in the hot tub..

Owner Response, 25 Janvier 2019

Dear Gee, Thank you for sharing some feedback on your recent stay here at Best Western Plus Peak Vista Inn & Suites. We're delighted to learn that our friendly staff, tasty breakfast, and competitive rates helped deliver the five-star experience you deserve. During your next trip to the city, depend on us again for our great amenities and comfortable accommodations!

"Very nice hotel."
Phil G, 24 Janvier 2019

We were very happy with our room. Everything was clean and the staff was very nice and helpful. From time to time we have the opportunity to stay in hotels, we are glad we found this one. The view was also worth it. We would stay here again.

Owner Response, 24 Janvier 2019

With so many hotels to choose from, we are thrilled you chose Best Western Plus Peak Vista Inn & Suites. It sounds like our comfortable rooms, friendly staff and beautiful views did not disappoint. We're proud of our ability to help each guest have an enjoyable stay. Thank you for taking the time to share your comments with us, and we hope to see you again soon!

"Business Trip"
Happiness20003213103, 24 Janvier 2019

I was out to se clients in the area and was caught in the blizzard. My one night stay turned into two nights. Thanks to this motel and staff in was not an inconvience at all. Breakfast was great and the staff went above and beyond to help.

Owner Response, 24 Janvier 2019

We're thrilled to hear that our friendly staff was able to go above and beyond to make your unexpected stay more enjoyable and that our delicious breakfast was the perfect start to the day. While it seems you otherwise enjoyed your visit, it's unfortunate to see a low rating, and we would be happy to speak with you directly about ways in which we could better serve you moving forward. Thanks again for joining us, and we look forward to hosting you again the next time your travels bring you back our way!

"Very Impressed"
BradleyRay, 24 Janvier 2019

Clean, Clean, Clean and a great free breakfast every morning. Front desk staff was so friendly...especially when my wife and I needed help learning how to use Uber App. Easy access to interstate but extremely quite.

Owner Response, 24 Janvier 2019

Dear Bradley, It's a delight to learn that our friendly staff here at Best Western Plus Peak Vista Inn & Suites was able to assist with all your needs, and we're happy to know you found our well-maintained accommodations to be a highlight of your visit. We can't wait to pass along your compliments to the team, and we invite you to join us again for another convenient, quiet experience when your travels bring you back our way. Again, thank you for your review, and come back soon!

"Our home in Colorado Springs"
Barron S, 16 Janvier 2019

We had a few hiccups this time, which is great - because the staff helped solve them all, and made it a very pleasant stay! We look forward to going back.... we love it there and our visits! Ask the staff for things to do and see while in the area!

Owner Response, 16 Janvier 2019

Dear Barron, We're delighted to be your go-to accommodations in Colorado Springs, and we sincerely appreciate you sharing such kind words about your stay. While it's unfortunate to learn of the initial hiccups during your travels, it's a delight to hear that our friendly staff was able to quickly accommodate all your needs, as well as provide great suggestions for local attractions. We look forward to your return, and we wish you safe and happy travels along your way!

"We had a great stay!"
Camper19958359560, 02 Janvier 2019

The pool and hot tub was awesome but the pool towels were really small. The breakfast was amazing and the room was great. The internet was awful and hard to connect to. The water pressure in the shower was really low.

Owner Response, 02 Janvier 2019

It's always a pleasure hearing from our guests. We're thrilled our tasty breakfast menu left you feeling full and satisfied and that you had a chance to enjoy the pool. However, we apologize for any issues with some of the included amenities, and we'll pass your comments along to our staff for improvement. Should your travels bring you back to the area, we'd be happy to have you stay with us again.

"Hockey Tournament (stay to play)"
Chuck M, 01 Janvier 2019

We were there for a stay to play tournament and the cost was high, had to deal with two tour groups that were very pushy and rude, the tour bus was left running out side our room and had to ask to park elsewhere due to exhaust fumes coming in heat vents plus the hotel laundry employees had to ask for it to be moved also.

Owner Response, 01 Janvier 2019

Dear Chuck, We appreciate you taking the time to reach out after your recent visit. Our goal is to ensure that each guest feels welcome and comfortable during their time with us, and it saddens us to hear that you had a negative encounter with other guests. We apologize for this experience and hope that our staff was able to help in any way possible. Thank you again for your feedback, and we hope you will consider returning next time you are in the area!

"Wonderful"
Seaside442431, 29 Décembre 2018

A great experience overall.Upon arrival we asked for a room with a view, and we got one even though it was not mentioned in the reservation. The young lady at the desk, but also the other staff, was very friendly, helpful and professional. Clean room, as the entire venue, nice, cozy pool, good, tasty breakfast (the first day we filled in a short evaluation of the breakfast and mentioned that we had missed bacon, and the second day we had bacon for breakfast !cool!), cookies for free at the desk every day:)Great location, easy to get to all the attractions nearby.We totally recommend it.

Owner Response, 29 Décembre 2018

The views are incredible, and we were happy to provide you a room where you could enjoy them. It's wonderful to hear that our excellent breakfast menu left you feeling full and satisfied and that our attention to cleanliness impressed you. Thank you for the lovely review and recommendation! We look forward to seeing you again at Best Western Plus Peak Vista Inn & Suites!

"Best front desk staff EVER!!!!!"
letsgo l, 29 Décembre 2018

We spent two different nights at this hotel and each time received the best customer service ever. The staff was knowledgeable about the area, quick and detail orientated. We travel often and this front desk staff was the best ever. The hotel is very nice, clean, great breakfast. Rooms are comfortable with good lighting. More plugs could be useful. Every time we visit this is the place we will stay. Very convenient to attractions.

Owner Response, 29 Décembre 2018

Our team here at Best Western Plus Peak Vista Inn & Suites is honored to be your first choice for hospitality in the area! Thank you so much for kindly commending our hard working front desk. From our cozy rooms to our tasty breakfast, we strive to put our guests first! On your return to our lovely area, make us your first stop.

"Excellent Stay"
Countrysideslookers, 29 Décembre 2018

Great place to stay. Friendly staff from the front desk to the people doing housekeeping! Rooms are very clean and comfortable. Great breakfast with plenty to choose from. Easy to get into town. Great view of the mountains from our room.

Owner Response, 29 Décembre 2018

Dear John, It was a tremendous pleasure to serve you here at Best Western Plus Peak Vista Inn & Suites. Thank you for your positive feedback! Our friendly team was thrilled to deliver the clean, comfortable, and refreshing experience you deserved. Nothing beats our mountain views! When you are back in the area, stop in with us for a cozy stay.

"Great location"
gapkab, 28 Décembre 2018

My whole family loved the stay - really convenient from all major tourist sites. we will surely come back to this place in the future. Great price and great stay. Room are on the smaller side but our family of 4 were able to accomodate. Very clean, modern and beds.

"very nice property"
Stephen O, 23 Décembre 2018

Very nice room,veryclean and modern property. Very clean and good brekfast bar. Staff was very friendly and effeciant. The property was located just off I-25 not hard to get to.Was close to 2 popular chain restaurants..

Owner Response, 23 Décembre 2018

It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our clean, modern rooms, and excellent breakfast impressed you. Our wonderful staff will also be proud you appreciated their efficient, friendly assistance. Should your adventures bring you back to the area, we'd be happy to have you stay with us again!

"Great location and accomodations!"
Terman24, 20 Décembre 2018

It was a busy weekend to be travelling but they accommodated us well. I did make the reservation more than 6 months in advance. Nice breakfast, pool, jacuzzi, lobby. Great location right off the highway but not noisy. Great and accommodating staff!

Owner Response, 20 Décembre 2018

It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our quiet, easily accessible location was ideal for your trip and that our excellent breakfast menu was to your liking. Our friendly staff was happy to assist with all your needs and would be honored to host you again the next time you're in the area.

"Great Hotel"
kristinmomof3, 10 Décembre 2018

Nice hotel in Colorado Springs! Great price and great stay. Room are on the smaller side but laid out well. Very clean, modern and beds are comfy. Staff at hotel is extremely nice and helpful. The fresh baked cookie in the evening is a nice touch. Breakfast was good and there were lots of options both days of stay. One morning we had delicious breakfast burritos and biscuits and gravy the next morning. My daughter especially loved the pancake machine.

Owner Response, 10 Décembre 2018

Dear Kristin, Your highly rated review means everything to us here at Best Western Plus Peak Vista Inn & Suites! We're so happy that our modern and cozy accommodations were just what you were looking for, and it excites us that our pancake machine was a hit with your daughter. Allow us to welcome you back in with delicious fresh baked cookies the next time you visit Colorado Springs!

"This hotel is great!"
Aimee D, 10 Décembre 2018

We enjoyed our stay very much. The beds and shower were awesome, room spotless, friendly staff, the best breakfast bar of any hotel we've been at, loved the flavored water and cookies in the lobby. Quiet! Conveniently located near many restaurants and shopping. Since we were there on a school day, my son was able to use the computer/printer in the lobby and complete an assignment and email it in on time. If we're ever in Colorado Springs again, we're staying at the Peak Vista!!

Owner Response, 10 Décembre 2018

Dear Aimee, It truly brightens our day to learn we've earned the number one spot for your choice in accommodations in Colorado Springs. We're thrilled to hear that our refreshing showers, friendly staff, and convenient location were just a few of the highlights of your stay, and we can't wait to pass along your compliments to the team. We're excited for your next five-star experience here at the Best Western Plus Peak Vista Inn & Suites, and we wish you happy travels until we meet again!

"Best Western Plus"
DayTrip42892842647, 09 Décembre 2018

This place was clean and comfortable with all the amenities needed for a relaxing stay away from home. Fresh coffee and hot chocolate in the room and a delicious breakfast with something for everyone to enjoy.

Owner Response, 09 Décembre 2018

It was our pleasure to deliver the home away from home that you needed here at Best Western Plus Peak Vista Inn & Suites! Thank you so much for brightening our day with such a stellar review. We are particularly happy to hear that our breakfast was a hit! Come back and see us very soon.

"Great service, cleanliness, breakfast, and shower, but small queen sized rooms"
jaxson1, 08 Décembre 2018

Great service, cleanliness, breakfast, and shower, but small queen sized rooms. We had a pack-and-play that barely fit in the room. The breakfast was great with an automated pancake machine and fresh yogurt machine along with the usual collection of items.

Owner Response, 08 Décembre 2018

Dear Jaxson, We always appreciate hearing from our guests. It's great to know that our attention to cleanliness and service impressed you and that our breakfast menu left you feeling full and satisfied. However, we're sorry the rooms were a bit smaller than you'd have liked. We do have several room options onsite, and our staff is always happy to show you other available spaces. If your adventures bring you back to the area, we'd be honored to host you again.

"Great value, convenient location"
Jenna5629, 06 Décembre 2018

Hotel was very clean and well maintained. The AGM upon check in was friendly and accommodating. Breakfast had an array of options. The room was a nice size but the bathroom was a little cramped. The larger shower was nice but not practical with young children. If you are traveling with kids, request a room with a tub (if they have any). The bed was comfortable but the pillows were too soft, need to have a couple of firm pillows in each room as well. Our family enjoyed the indoor pool and spa. Concessions in the lobby were outrageously priced ($3.50 for a small indiv. Mac & cheese and also $3.50 for a candy bar) if you are staying for more than one night or with children I recommend stopping at the Wal-Mart about a mile away and getting snacks to keep in your room. There is also a convenience store just a block away where you can by 3 candy bars for the price of one at the hotel. Location was great. Tucked back into a quiet nook yet major roads are easily accessible and its just a short drive to anything you want to do around the colorado spings amd manitou area. A few nicer eateries within walking distance including old chicago and outback steakhouse. Overall, enjoyable stay and would reccomend this hotel.

Owner Response, 06 Décembre 2018

Dear Jenna, Thank you for choosing Best Western Plus Peak Vista Inn & Suites and leaving such a detailed review! Providing you a full-value stay was our goal and we're thrilled that we succeeded. Thank you for highlighting what you loved about your stay, as well as areas where you saw room for improvement, as we are always looking to get better. Please come back and see us when you can!

"Great Staff and Room"
ChevyFleet, 06 Décembre 2018

The Entire Staff was extremely friendly and accommodating. The room was comfortable and CLEAN. Will stay here again next time I need to be in Colorado Springs. The breakfast was enjoyable too. They take a complimentary breakfast and make it taste and feel like a well run restaurant.

"A very good night sleep, the bed was AMAZING!"
LindaMae3, 05 Décembre 2018

Had a great time at the Best Western plus Peak Vista, rooms very clean and enjoyed the pool with our grandchildren. The service at the front desk was very good, and the breakfast was very good also!!!

Owner Response, 05 Décembre 2018

Dear Linda, Thank you so much allowing us to serve you here at Best Western Plus Peak Vista Inn & Suites! We're happy to hear that you had a great time and appreciated our clean rooms, friendly service, and amazing beds. Also, that's wonderful that you and your grandchildren were able to enjoy our pool together. We're truly grateful that we had the chance to be your host and would love to welcome you back during your next visit to the area.

"Leisure"
937blakej, 29 Novembre 2018

Amazing!! Friendly staff, good location, breakfast selection great. Very clean - well kept. Highly recommend to everyone. We enjoyed our first night so much that we decided to stay another night . Wonderful

Owner Response, 29 Novembre 2018

Dear Blake, We're thrilled to hear that we were able to provide such a positive experience during your recent stay with us at Best Western Plus Peak Vista Inn & Suites and that you decided to stay an extra night! We're delighted that you received such attentive service from our team and appreciated our clean and comfortable accommodations, as well as welcomed our convenient location. It's also good to know that you had the opportunity to try our delicious and varied breakfast menu. We consider your recommendation a great compliment indeed! Thank you so much for taking the time to share your kind comments, and we look forward to your next visit.

"Another great stay!"
Wendi R, 27 Novembre 2018

This is our third stay here and again another good experience. Gina at the front desk always so friendly and helpful. Room clean and neat. Breakfast plentiful, with many options to please everyone. Love the soup on the evening when we arrived and the cookies on the other evening. Availability of coffee and tea all day also very nice. You cannot go wrong booking a stay here.

Owner Response, 27 Novembre 2018

Dear Wendi, Your continued patronage at Best Western Plus Peak Vista Inn & Suites and five-star review just made our day! It's fabulous to know that you've been our guest multiple times and enjoy our friendly service, clean accommodations, and yummy treats. We'll be sure to let Gina know that you appreciate her hospitality as well. Thank you so much for recommending our hotel, and we can't wait to host you again!

"Will give you a 5-star feeling"
Akhil B, 25 Novembre 2018

One of the best hotels I've ever stayed in through my Colorado visits. The amenities were really nice except the gym, it only had 5 pieces of equipment including the water cooler. There wasn't enough place in the gym to do any other workouts. That was the only downside to this place. They have the a wide choice of buffets for breakfasts. They also have snacks in the evening. Very close to, garden of the gods Manitou springs and pikes peak. The staff is very friendly and accommodating. The hot tub and pool were well maintained. The rooms were clean and didn't have any room suffocating freshener smell to it. They even asked if we wanted a mountain view room.

Owner Response, 25 Novembre 2018

Dear Akhil, Here at Best Western Plus Peak Vista Inn & Suites, we work hard to ensure that our guests enjoy their time with us as much as possible, and it is always nice to receive encouraging comments such as yours. We will gladly share your kind comments with our hardworking and friendly staff members, and commend them on their service. We are also very glad that you appreciated our excellent facilities. It was a pleasure hosting you, and we hope to see you again soon!

"Quiet Beauty"
DR186, 23 Novembre 2018

Re-visited after a year and enjoyed the venue and room. The check in service was fast, friendly and informative, and offered express checkout. If you are a rewards member you receive extras, and possibly an upgrade. The room was well appointed, clean and everything in working order. The second floor rooms are a little quieter. The mountain view from the lobby, front door and dining room is special.

Owner Response, 23 Novembre 2018

We always strive to deliver our guests the clean and comfortable accommodations and helpful and efficient service that they deserve, and we are very glad to know that you found that to be the case. We are also happy to know that you appreciated our wonderful views! It was a pleasure hosting you, and we hope to see you again soon!

"Great hotel"
candicecc04, 22 Novembre 2018

We all were thrilled with the hotel. Even my kids want to stay again. The pool was their favorite! We loved our room and the evening snack offered in the lobby was nice and breakfast in the morning very good.

Owner Response, 22 Novembre 2018

Dear Candice, We're thrilled you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! Thank you for sharing how much fun your kids had in the pool. It's great to know that our evening snack and tasty breakfast added to your experience. Please come stay with us again soon!

"Great hotel"
Evangeline M, 21 Novembre 2018

This is one of the best hotels that I have stayed in. It started when I checked in the staff was so friendly. The rooms were clean And cozy. Breakfast was yummy and the hot tub felt wonderful. I will definitely stay in this hotel again when I visit Colorado Springs. Oh yeah and they had fresh made cookies at the front desk. Delicious!

"Gorgeous view, pretty lobby, very nice room"
Flyer67380057824, 17 Novembre 2018

We were both surprised and pleased that this Best Western Plus was so nice. We had normally experienced Best Westerns as less-nice, but this one had a pretty, well-lit, clean, and modern-looking lobby with pretty artistic mountains on the wall behind the desk, and a cool waterfall feature. It also had a very clean, updated room (the king room has a nice seating area as you first enter, with a mini divider between areas in the room, making it feel more like a suite), clean bathroom, a cushy and deep window seat, so the cold from outdoors did not enter. It felt more like a higher-class hotel than I would typically assume from a Best Western Plus. The breakfast was good, and served nicely in the dining area that has a view of the mountains. (Only small issue is that they needed to replace the baseboard in the bathroom - but very small issue.)

Owner Response, 17 Novembre 2018

Thank you for notifying us about your recent stay and leaving such a detailed and helpful review. It pleases us to see that we were able to provide you with an easy check-in and welcoming environment. We're extremely sorry, however, about our mistake with your room assignment and will take the appropriate steps to ensure that doesn't happen again. Also, we apologize that we didn't offer a more timely follow-up to your concern but assure you that your comments are heard. We're grateful that you would recommend us to others and hope to have you back soon.

"Something happened here than has NEVER happened before..."
NAA60512, 17 Novembre 2018

I waited quite awhile before I decided to write this review. This property is in an area with several other hotels. I book Best Western out of habit more than anything. Best Western Plus Peak Vista Inn & Suites is well lit and clean, not too difficult to navigate to. The parking area on the west side of the hotel are probably fine for cars and smaller SUVs but if you drive a larger vehicle (full-sized crew cab truck for example) you would be better off parking on the east side of the hotel. Heck of a lot more room. Nice place, check-in was so easy (I pre-booked, as usual). I was a little disappointed to be assigned to a room on the third floor but no big deal, right? Received my key card and went off to find my room. Swiped my key card and took exactly one step into my assigned room when I noticed that the bed nearest to the door had been sat upon. I thought that was kinda weird, why would housekeeping sit on the bed then not smooth the wrinkles out afterward? Never seen that before. Then it hit me; the other bed was unmade (2 queen room), there were suitcases and other travel belongings in the room, and out of the corner of my eye I could see someone's toiletry articles on the bathroom counter. All of this in about 2 seconds. Holy smoke, this room was OCCUPIED. Quick reversal out the door. down the elevator, and to the front desk. Hope no one saw me! Wait a sec, why am I so panicked? This wasn't MY fault. Thank goodness there wasn't anyone in the room when I walked in, right? I explain the unusual situation to the desk clerk. Her response, I kid you not, was "there shouldn't be anyone in that room." Okay, would you like to go upstairs and check? I seriously believed that she thought I was making it up. She hunted and pecked at the computer for a bit then finally went and retrieved who I assumed was the night manager. Apologies all around, although I don't know why I was apologizing for anything and I have to say their apologies seemed forced, as if this situation was somehow my fault. I guess I could have shared the room...nah, too weird. I received another room assignment, which I assumed to be an upgrade because it was a corner room king suite. I often book a king suite, so that wasn't too different, but having windows on two different walls was unique. Didn't do me any good since it was after dark when I checked in but I bet the view was nice in the daylight. The room and bathroom was clean, the bed was comfortable. I did not take advantage of the breakfast offering, and checked out the next morning without problem. I would probably stay at this property again, and I would probably recommend this property to friends and family. I do have a story to tell as a result of my stay, but I think that this has to be a once in a blue moon event. It certainly has never happened to me before. I am knocking one star off because of the way the situation was handled. I appreciated the upgraded room but it felt like the whole thing was an inconvenience to the staff and that I was the cause of the inconvenience. Best Western solicited a "review" via email after my stay (typical) which I completed honestly and without rancor. I thought corporate might step up. I was wrong.

Owner Response, 17 Novembre 2018

Thank you for notifying us about your recent stay and leaving such a detailed and helpful review. It pleases us to see that we were able to provide you with an easy check-in and welcoming environment. We're extremely sorry, however, about our mistake with your room assignment and will take the appropriate steps to ensure that doesn't happen again. Also, we apologize that we didn't offer a more timely follow-up to your concern but assure you that your comments are heard. We're grateful that you would recommend us to others and hope to have you back soon.

"Perfect trip"
Cruiser68462366130, 16 Novembre 2018

Everything from check-in to the check-out was perfect. It was our first Colorado trip and the hotel views were amazing. The employees were all personable and the breakfast was delicious. We will definitely be back for our next Colorado trip.

Owner Response, 16 Novembre 2018

It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our amazing staff made you feel at home and that the beautiful views added to your experience. The next time you're in town, we welcome you to stay with us again.

"Very Classy Hotel"
VictorVC, 15 Novembre 2018

We stayed here for four nights as part of our US road trip. This is a very classy, smart looking hotel. Check in from Duska(?) was excellent. Very friendly and helpful. Our room was very nice. Very neat and clean. TV and wi-fi worked well. All of the public rooms were finished to a high standard. Again all neat and very clean. Loved the flavoured water and cookies by the entrance. Breakfast was excellent. Probably edged it of the seven hotels on our trip. Plenty of choice, and the hot items varied every day. The breakfast staff were excellent at keeping things topped up. It's not often I praise ironing boards in our hotel reviews but I am going to mention this one. Some of the ironing boards at previous hotels were shockers. One even collapsed on us. The ironing board in this hotel was a joy to use. Smooth, silent and sturdy! The swimming pool was neat and clean. Have to be honest and say the only minor disappointment was the coach load of guests they had on the last morning. Most of them needed lessons in table manners and dining room etiquette. Obviously this was not the hotels fault and I am sure it is difficult to deal with. The hotel did offer some basic evening snacks but we did not try them. All the staff we met were very friendly. Nice location near the centre of Colorado Springs. Overall this was a superb hotel. We would love to be able to visit again.

"Terriffic"
Bob L, 15 Novembre 2018

Friendly and professional staff. Competitive price.Bed was comfortable. Room was clean. Convenient to freeway. Food was very good and presented very well. My wife and I have decided that our next stay in Colorado Sprigs wil be at this Best Western.

"Best Staff & Excellent Breakfast"
Barb D, 15 Novembre 2018

Every person that works at the Best Western Plus Peak Vista Inn & Suites was so friendly & helpful! We spent the weekend here with our 2 grandsons. The room was clean & beds comfortable. We were a little worried about having a noise issue because our room was right across from the elevator, but we were pleasantly surprised that the rooms are pretty well insulated from outside noises! Also, the breakfast is by far the best we've had at any hotel! There were lots of options & the staff kept the food hot & fresh, refilling as needed. We would stay here again.

"Beautiful hotel and lovely staff"
Karen C, 14 Novembre 2018

We had a family weekend in Colorado Springs, and couldn't have been more pleased with the accommodations. The hotel is beautiful and the room are spotless. Beautiful view on the mountain side! Hearty snacks were served on the day we arrived, between 5 p.m. and 7p.m. -- hot soup, chips and dip -- in the lobby. Hotel breakfasts have become standard in most places, but this one had some different items on the menu such as eggs and tortillas with green chili. The staff is so friendly and helpful. I would highly recommend for a stay in the Springs area.

Owner Response, 14 Novembre 2018

Dear Karen, Thank you for the wonderful review and recommendation! We're thrilled you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites and that the beautiful views added to the experience. It's great to hear that our clean, cozy rooms and friendly staff were just what you were looking for and that you liked our variety of breakfast options. During your next trip to town, please come stay with us again.

"Best Western Peak Vista"
Rosalind C, 13 Novembre 2018

The hotel is located in a very busy area, but it is a beautiful facility with a very friendly and helpful staff. The room was spacious. The view was incredible. The kids really enjoyed the pool and hot tub. Breakfast was delicious.

Owner Response, 13 Novembre 2018

Dear Rosalind, Thank you for sharing your experience with us, we always love hearing from our valued guests. It's great to see that you appreciated our beautiful facilities, friendly service, and spacious rooms. Also, we're happy to hear that you enjoyed our incredible views and the kids had fun in the pool. We're truly grateful that we had the chance to be your host and would love to invite you back whenever you return to the area.

"Perfect location for touring"
BaltimoreMax, 06 Novembre 2018

Clean, comfortable, good food, surprise treats were available each day... cookies, evening small meals. Pool and hot tub were clean and well maintained Staff was friendly and attentive. We recommend highly.

Owner Response, 06 Novembre 2018

Dear Max, Here at Best Western Plus Peak Vista Inn & Suites, we love to serve as a home base for fun, and we hope you had a blast touring the local area! Thank you for highlighting everything that made your stay enjoyable, from our pool and hot tub to our thoughtful treats and attentive service, and please know that we would love to have you back when your travels bring you back to Colorado Springs!

"The staff were phenomenal."
Amy L, 05 Novembre 2018

The staff were the highlight of our stay. They were very friendly and greeted with a hello or welcome back every time. Our room was great. Professionally cleaned each day, making it a very pleasant space to come back to. Best Western has certainly earned my business. We will be staying for marching band state competition again next year.

Owner Response, 05 Novembre 2018

Dear Amy, Thank you for joining us here at the Best Western Plus Peak Vista Inn & Suites, and for taking the time to share some thoughts on your stay. Providing exceptional service is always our primary goal, so we're thrilled to learn that this aspect was a highlight of your visit, and we can't wait to pass along your kind words to the team. We're also proud to hear that you found your room well-maintained by our hard-working housekeeping staff. During your next trip to the area for the state competition, we look forward to delivering another five-star stay, and we wish you safe and happy travels along your way.

"Like staying at a friend's house"
YORKIES-WILL-TRAVEL, 04 Novembre 2018

Great property and the best staff ever. I am a Marriott Platinum Premier member and this property is as good as any property I've ever stayed at. Felt like I was a family member. Great breakfast and love the pancake maker.

Owner Response, 04 Novembre 2018

Hearing that you felt like part of the family is a treat for our team here at Best Western Plus Peak Vista Inn & Suites. Thank you! We work our hardest to deliver comfort that helps our guests feel right at home. It is a treat to serve you, and we are thrilled to be recognized as one of your favorite hospitality experiences. Choose us again!

"Good beds but"
Elizabet74, 04 Novembre 2018

The beds were comfortable. We were in a room for the handicapped. The pocket door was frustrating because it was difficult to open and close. It also clunked. I was frustrated because the breakfast staff had difficulty keeping enough eggs for the breakfast. We went down 3 times and no eggs. When I asked about a discount because of it, it was denied.

Owner Response, 04 Novembre 2018

We really appreciate you taking a moment to share your review. Comfortable beds and clean, spacious rooms are the foundation of every great stay with us. We are sorry to read that your visit did not reflect the quality that we are known for. Please accept our apologies for any difficulties with our decor and our breakfast service. We are eager to improve and we will use your feedback as an opportunity to learn. Should your travels bring you back to Colorado Springs, we would love to change your perceptions with a stellar experience!

"Great hotel!"
Shawn S, 02 Novembre 2018

Excellent hotel . nice ,clean, everything works and decent breakfast included. Very nice receptionist. Pool and hot tub. Easy commute to the school and town. plenty of parking . Restaurants within walking distance . I will definitely be back.

Owner Response, 02 Novembre 2018

Dear Shawn, We're honored by your enthusiastic review of Best Western Plus Peak Vista Inn & Suites! Our team was proud to deliver the clean, well-kept accommodations, great amenities, and courteous front desk service you deserve. We're also glad you enjoyed our convenient location. Thanks so much for your warm compliments. We look forward to hosting you again.

"THE MOST WONDERFUL HOTEL STAFF EVER."
karleena, 29 Octobre 2018

Upon our arrival we had asked for an early check in. We were immedialtely granted the request. I had the desk bring me fresh towels because I had not wanted my room cleaned and within minutes I was greeted with all that I had asked for. I needed toothpaste I was going to buy it and the desk opened a drawer and handed me what I needed with a beautiful smile. I needed toilet paper , called down and again a beautiful smile and warm response. This hotel goes over and beyond anyplace I have ever stayed and I have stayed in 5 star many times. They treat people like friends. The free breakfast was superb. The place is immaculate . I would highly recommend it to anyone that is particular about where they stay. I cant thank them enough.

Owner Response, 29 Octobre 2018

Dear Karleena, Reading your review truly made our day, thank you! It's always a privilege to hear when we've been able to provide our guests with a positive experience at Best Western Plus Peak Vista Inn & Suites. We're thrilled that you received such attentive and efficient service from our team and we look forward to sharing your kind comments with them. We're also delighted that you had the opportunity to enjoy our delicious complimentary breakfast. We consider your feedback and recommendation a great compliment indeed. Once again, thank you for your encouraging words and we hope to welcome you back on another occasion.

"Last Min Find"
Chris C, 27 Octobre 2018

Needed a room last minute. Great value, great location. Quick check in and friendly stafff. Not sure what else to write but TripAdvisor is requiring minimum count of 200 characters. So just filler at this point

Owner Response, 27 Octobre 2018

Dear Chris, We cannot thank you enough for your phenomenal review and for staying with us at Best Western Plus Peak Vista Inn & Suites. Your kind words about our great value, location, and team mean the world. We are thrilled that we could accommodate your last minute reservation. Please keep us in mind next time you're in town!

"Nice place, great staff"
FellowTraveler543041, 27 Octobre 2018

Nice room with lots of room, and a nice shower., nice spacious lobby, friendly helpful staff, great breakfast with lots of choices, all very fresh and the people working there were happy and friendly.

Owner Response, 27 Octobre 2018

It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our spacious, inviting rooms, and excellent breakfast menu helped make your visit memorable. Our friendly staff will also be proud you appreciated their courteous assistance. If your adventures bring you back to the area, please come to stay with us again.

"Great location!"
Barbara A, 26 Octobre 2018

We stayed 1 night only as we were scouting for relocation. This facility was very clean with excellent service and central location for what we needed. The complimentary breakfast was awesome and many restaurants in the area for dinner although a nice complimentary “small bites” event was available in the evening. That was a plus! All in all our stay was very good. Thank you BW!

Owner Response, 26 Octobre 2018

Dear Barbara, Your kind and positive review of Best Western Plus Peak Vista Inn & Suites is a delight! It makes our day to know that our clean accommodations, central location, and delicious breakfast met your expectations. Your warm praise is valued, and we'd be honored to have you return. We wish you all the best with your relocation!

"Nice stay"
skill23, 26 Octobre 2018

We really enjoyed our stay at the Best Western Plus. They have fruity water in the lobby, a great continental breakfast, delicious coffee and warm cookies. The rooms are comfortable and cozy and the hotel was clean! Will stay here again

"The staff is outstanding"
LassieBV, 25 Octobre 2018

Clean rooms and lobby area, comfy beds, convenient locale, iced water dispensers in lobby, newspapers, only concerns are the single elevator for 4 floors and the often crowded breakfast area. Breakfast serving area and tables are kept clean. Staff is friendly and most helpful

"Shame on You..No Internet or Clean Beds"
oneluckymama63, 25 Octobre 2018

This by far is the very worst hotel ever. To start off with, they do not have Internet service. If you are a business traveler, run very quickly from this hotel. I arrived on Tuesday evening. I noticed when I got to my room, that the sheets were worn in very pilled. They were very scratchy and very uncomfortable. Again, they do not have Internet service. They stated they had somebody working on it. When I called downstairs, to talk about the sheets, a young man brought a set of sheets up to my room, and handed them to me. It was my job to make the bed. He told me it was not his position to make the bed. The very next morning, I spoke to a young woman ( Front End Manager Dusk) who was working the front desk and spoke to her about the sheets, about no Internet, about the pillows that were the size of the travel pillow, I spoke to her how I did not get any sleep that night because of all these incidents. She stated that she would not be able to do anything. She said she would speak to her housekeeper. I arrived back at the hotel that night. I found that the same sheets that had crumbs in the bed and black hairs. I noticed that the housekeeper never remade the bed. I noticed that the pillows were still the same. I noticed that I still had no Internet. The other young woman said said she would speak to her housekeeper again the next morning. I noticed that I still had No Internet. Again, I went downstairs to speak to the front desk. You receive many apologies. They said the man has been working on Internet over two weeks. The problem is, they are using the cheapest Internet service in town, and they're not using Fiber. He said he would bring me up another set of sheets. Again, it was my job to make the bed. Instead, I found a mattress pad with urine stain on it, black hair is all over. When I called downstairs to you speak about this matter, I was told either I can move to another room, or I can leave the hotel. It was 9:30 PM last night that this happened. The two other rooms, one had no lights, one had a collapsed bed, both were neither a king size which is what I paid for. Again, I was told basically told you can leave the hotel. I was told that I'd would be given my money back for everything on my credit card. That was not true. I was charged for the very first night that I stayed. This is just deplorable behavior. I spoke with the front desk manager once again, and she told me there was nothing she could do. Again, I left the hotel at 9:30 PM at night, had to find a new hotel, I am disabled, and no regrets or apologies. There were so many excuses why they cannot do something. It would've been so simple to put on brand new sheets and buy a pillow from Marshall's to make me feel comfortable at their hotel. Another fact, they do not have anything gluten-free for gas for breakfast in the morning. Buyer beware, there are other nice hotels for the same price in the area, try the Hyatt. They give you a beautiful breakfast, Great Internet, a wonderful bed to sleep in. there are no excuses hear. I am hoping and praying they will take that charge off my credit card. It is just disgusting that they would do that. They've lied. They are stealing from me. They are not accepting no responsibility or accountability. Shame on you!

"National Park Vacation"
davidlydiabeltran, 24 Octobre 2018

This was only an overnight stay because we were on our way to Mesa Verde National Park. Overall the room was great, it was clean well equipped with what we needed. We had a good night sleep. Staff was friendly and attentive. The biggest compliment was the morning breakfast. It had everything, eggs, hash browns, tortillas and my husbands favorite Chili Verde. Never have we been to a hotel with such a great breakfast, according to my husband he loved it. There was also the cereal, pancakes, danish, fruit, juice and coffee. BEST WESTERN YOU DID GREAT!!! Keep up the good work!!!

Owner Response, 24 Octobre 2018

Wow, we couldn't possibly be more grateful to hear about your wonderful experience with us here at Best Western Plus Peak Vista Inn & Suites! It warms our heart to read your kind comments about our welcoming rooms, friendly staff, and delicious breakfast. Thank you for paying us a visit on your way to Mesa Verde National Park, please come back soon for another pleasant stay.

"Awesome breakfast, room"
Sharon V, 19 Octobre 2018

Best hotel breakfast! Who knew that was possible? Room was spotless, hotel in good location. Friendly staff, furnishings were in good shape but unremarkable. Would stay here again. Staff was great about directions to sites.

"outstanding"
allenbmpn, 16 Octobre 2018

Great Venue, great service, great place to stay. Price was very fair, location convenient for local dining and shopping. Infused water,cookies and excellent staff in lobby. Breakfast was very good with great service

Owner Response, 16 Octobre 2018

Dear Allen, Your five-star review has us all smiles here at Best Western Plus Peak Vista Inn & Suites. Thanks so much for being our guest and for letting us know how much you enjoyed our impeccable service, reasonable rates, and snacks in the lobby. It's great to know that we delivered an outstanding experience, and we hope you'll return for another!

"Nice refuge"
Kathie M, 16 Octobre 2018

We had a king suite and it was comfortable. They surprised us with a gift of water and candy.slso hot tub was great. They also provided lemon or lime water 24/7. The views of pike peak snow covered were awesome.

Owner Response, 16 Octobre 2018

Dear Kathie, Thank you so much for letting us know about your pleasant experience with us here at Best Western Plus Peak Vista Inn & Suites Hotel, Colorado Springs! It pleases us to see that you enjoyed a welcoming arrival, our comfortable rooms, relaxing hot tub, and stunning views. We truly appreciated the chance to be your host and would be honored to serve you again whenever you return to the area.

"Quick stop in the Springs"
yourvacayaway, 14 Octobre 2018

Very easy to find. Very clean. Beautiful lobby. Offered a evening snack from 5-7pm of meatloaf, mashed potatoes, gravy, corn, chips and salsa, broccoli cheese soup, and lemonade. Lots of people enjoying that for their dinner. We walked over to Old Chicago as it was close. Comfy beds. Cute little padded nook by the window we used to put our suitcase on. No complaints. Would stay again.

Owner Response, 14 Octobre 2018

Thank you so much for letting us know about your wonderful experience with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you enjoyed our clean facilities, beautiful lobby, tasty food, and comfortable beds. We're grateful for your business and would be honored to serve you again.

"Amazingly Clean, great breakfast, comfortable bed"
Jessica L, 14 Octobre 2018

This place is super clean. The staff is incredibly friendly. We stayed for 5 days. We usually stay in a vacation rental. This stay was more comfortable and clean as some hotels or vacation rentals wherein we paid $500 per night. Also, it is the best free breakfast we have ever had at a hotel. I will definitely stay there again.

Owner Response, 14 Octobre 2018

Dear Jessica, We pride ourselves on providing clean, welcoming rooms at an affordable rate, so we're thrilled to know we succeeded with you! It's wonderful to hear that our breakfast selection was among the best you've had. Thank you for the lovely review! We look forward to your next stay at Best Western Plus Peak Vista Inn & Suites.

"Wonderful and Clean"
Cyndy U, 11 Octobre 2018

We really enjoyed our stay. Room was clean and the front desk clerks were very nice and helpful. Breakfast was much more than we expected. We do wish there was a bar at the location. We enjoy a cocktail in the evening and it would have been nice to relax before retiring to our room.

Owner Response, 11 Octobre 2018

Dear Cyndy, It's an honor to receive your excellent rating of Best Western Plus Peak Vista Inn & Suites! We're delighted that our clean accommodations, impressive breakfast, and attentive front desk assistance were enjoyable. It's understandable that you would have liked unwinding with a cocktail on-site. However, we're happy your stay was otherwise wonderful. Many thanks for your kind compliments and we'd love you to visit us again.

"great place to stay"
jhedv91, 10 Octobre 2018

We stayed here while on vacation. The staff were very friendly and helpful. The room we stayed in had alot of space and a great view of the mountain. There was a nice variety at breakfast and the evening snack was good. I would definitely recommend this location to others.

Owner Response, 10 Octobre 2018

Thank you very much for sharing your feedback on your recent stay with us here at Best Western Plus Peak Vista Inn & Suites! We love to receive comments from happy guests, and we are thrilled to know that you appreciated our friendly staff, wonderful views, and delicious breakfast options. We wish you well on the rest of your vacation, and we hope to see you again soon!

"Good amenities and breakfast, average service"
LisaMNUSA, 06 Octobre 2018

The room was big and clean, looked nice. The bed was comfortable and we slept well for two nights. When check in, the room had been paid for, but the payment didn't show up on their system, I didn't book the room directly through Best Western. I found the credit card statement and confirmation of the payment from the third party, showed them to the front desk staff. Later on I was told the problem has been fixed. When check out, a different staff was there and said she could not authorize the charge to my credit card and if I have another format of payment. I told her that I have paid the room for two nights, and I don't have check with me, but have cash, she said cash works. I asked her since I already paid for the room, is she going to mail the cash back to me later. She talked to her manager, finally I was told I was good to go. We three people stayed in one room, when the house keeper refreshed our room, there were more soaps left for us which we didn't use at all, but shampoo or conditioner was not replenished which we did use and barely enough left for three people. The breakfast was good, there were many choices.

Owner Response, 06 Octobre 2018

Dear Lisa, We always appreciate hearing from our guests. It's great to know that our clean, spacious rooms impressed you and that you had a restful stay. However, we're sorry for any confusion regarding your payment as well as for any issues with housekeeping. We're glad the payment issue was resolved fairly quickly, and we'll speak with our housekeeping staff about your comments. If you find yourself back in the area, we hope you'll come stay with us again.

"Nice Place. To Stay"
tracylZ3540PC, 06 Octobre 2018

Get the mnt view...only way to wake up..one of the cleaner BW I've been in lately. Beds very comfortable and ppl super friendly. Breakfast was excellent as well as the views from room and walked ng out door.

Owner Response, 06 Octobre 2018

Thank you for choosing Best Western Plus Peak Vista Inn & Suites on your recent trip to the area! We agree that the gorgeous views from our property are wonderful to wake up to, and it is nice to know that you appreciated them. Our team is also delighted to hear that our friendly service, tasty breakfast, and clean accommodations stood out to you. We hope to see you on your next visit to Colorado Springs.

"Vacation in Colorado Springs"
Larry N, 05 Octobre 2018

Updated or new decorating. Very nice and relaxing. Lobby contains water feature and smells great. Drinking water infused with fresh fruit available. Evening complimentary snacks are like a meal. Meatloaf and mashed potatoes and corn. Comfortable clean rooms. Friendly helpful front desk staf. Breakfast is typical eggs and muffins cereal Close to Garden of the Gods

Owner Response, 05 Octobre 2018

Dear Larry, Thank you so much for letting us know about your excellent experience with us here at Best Western Plus Peak Vista Inn & Suites! We're thrilled to see that we were able to meet your expectations by delivering welcoming facilities, clean rooms, friendly service, and delicious food. We truly appreciate your business and would love to serve you again whenever you return to the area.

"Stay here"
Lindsay F, 03 Octobre 2018

Wonderful experience with a clean room and friendly, hard-working staff. The showers were excellent with lots of water pressure and room to move. The breakfasts were plentiful with a great variety. And the bacon served was crispy and delicious. Though I never tried the afternoon snacks offered from 5-7, they always looked delicious. This is a great location and the hotel has its act together.

Owner Response, 03 Octobre 2018

Dear Lindsay, Thank you for taking the time to share your wonderful feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! We are thrilled to hear that your experience was comfortable and clean, and we're so glad the delicious breakfast hit the spot. We're happy that our team made you feel welcome, and we are pleased that your needs were met throughout your stay. We hope to see you again next time you visit Colorado Springs!

"Will definitely stay again"
cseymour, 03 Octobre 2018

We were visiting our college freshman for parents' weekend and the hotels near his downtown college were all booked. After reading the great reviews of this Best Western, we decided to give it a shot. We had a very enjoyable stay. The room was spotless and nicely furnished - and the beds were very comfortable. Staff was friendly and helpful. Beautiful view of the mountains. One nice little touch: water coolers filled with fruit near the check-in desk. We will definitely stay here again.

Owner Response, 03 Octobre 2018

Thank you so much for choosing us here at Best Western Plus Peak Vista Inn & Suites! It was lovely to have you with us and we are thrilled that you had an enjoyable stay. Our team believes that the little things add up to make a big difference and we're happy that you highlighted our infused water! It is a perfect compliment for the awesome views outside. We look forward to helping bring the family together again in the future.

"Great stay at the end of a Great week!"
klinde078, 01 Octobre 2018

The rooms were clean, the beds were comfy, and the hot tub was amazing! The front desk was dealing with an unruly patron when I arrived. She claimed the hotel messed up her reservation when she personally made the reservation online. It was hard to listen to her demanding monetary compensation for an issue the hotel did not cause but management and front desk staff handled the situation well. They also, were very informative and efficient completing my check in process.

Owner Response, 01 Octobre 2018

At Best Western Plus Peak Vista Inn & Suites, our goal is to impress all our guests so it's gratifying to know we succeeded with you. Thank you for sharing how much you enjoyed your stay in our clean, comfortable rooms! It's wonderful to hear that our efficient, helpful staff impressed you with their calm, helpful demeanor. Should you be in the area again, we'd be proud to have you stay with us.

"Nice stay"
davidbD4286SN, 30 Septembre 2018

We enjoyed our stay overall. Wish there had been a bathtub in the room for my wife. Reasonable eating establishments within walking distance. Our friends from Australia were with us. Hotel staff accommodated a room change so they could have a view of the mountains. Hotel really needs do something about single (only) elevator in the lobby and up to 2nd and 3rd floors.

Owner Response, 30 Septembre 2018

Dear David, On behalf of our team, thank you for joining us here at the Best Western Plus Peak Vista Inn & Suites during your recent trip to the area, and for taking a moment to share some thoughts on your stay. We were glad that we were able to accommodate your requests so that your friends could enjoy our beautiful mountain views, and we're happy to know that our location was convenient for your dining needs in the area. We'll be sure to consider your comments as we continually touch upon our guests' accommodations, and we look forward to delivering an even better experience when your journey brings you back our way.

"Very Good representation for a Best Western"
Amazonblue, 29 Septembre 2018

I wouldn't hesitate to stay at this location again. I stayed twice within a week. The staff was professional and polite. The hotel was modern and clean from the lobby to the breakfast area to the rooms. Nice sized showers with heavy sliding doors and good water pressure. Comfortable beds with nice linens. Lots of breakfast choices both hot and cold, although it is standard hotel food. My only gripe is with the parking. There is only one driveway and entrance to the parking area. Spaces are narrow and not made for SUV's and full-size pickups which were common in the parking lot. I found roomier parking along the side of the building rather than in front.

Owner Response, 29 Septembre 2018

Thank you so much for letting us know about your pleasant experience here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that we were able to meet your expectations by providing friendly service, clean facilities, comfortable beds, and a tasty breakfast. We're sorry about your concern regarding parking but are happy to hear that you were able to find a nice space in the side lot. We're grateful for your business and would love to invite you back whenever you return to the area.

"Great place to stay."
brucet459, 27 Septembre 2018

Just off I25 but far enough away so that there is no traffic noise. It is on the north side of COS, necessating a bit of a drive to many of the great attractions located on the south side of the city. The location is easily accessible. Great parking. Close to a couple of well known, family friendly restaurants. Very clean lobby; very clean rooms. Great shower with great water pressure/flow.Excellent bed(s) with excellent mattress(es). Typical hotel continental breakfast. Late afternoon light meal is also offered but the offerings are paultry and is of poor quality.Free internet service is readily available but service is slow and is somewhat spotty.We will definitely stay again when in the area.

Owner Response, 27 Septembre 2018

Thank you so much for letting us know about your five-star experience with us here at Best Western Plus Peak Vista Inn & Suites in Colorado Springs, CO! We're thrilled to see that we were able to meet your expectations by providing convenient parking, clean facilities, comfortable beds, and an excellent location. We're sorry for any concerns you had regarding our WiFi but are happy to hear that it didn't detract from your overall experience. We're truly grateful that we had the chance to be your host and would be honored to serve you again.

"Great Staff"
JojoPierce, 27 Septembre 2018

Excellent and happy staff at this hotel, especially the woman working at the front desk Saturday morning. Everybody was surprisingly helpful and caring, way beyond what we expect but not in an intrusive way - just plain nice. This was one of the best places we've stayed in terms of value but I reserve 5 stars for perfection.

Owner Response, 27 Septembre 2018

Dear JoJo, Many thanks for your kind praise of Best Western Plus Peak Vista Inn & Suites! We're delighted that you enjoyed our cheerful assistance, especially at our front desk. It's also wonderful to know you considered your stay to have been a superior value. Your warm compliments are much appreciated, and we'd love you to return.

"Exellence"
kimonuorah, 26 Septembre 2018

I found this hotel to be excellent. The rooms were very clean. The staff was very friendly. Joann in housekeeping was great. Breakfast could be better. They need to put signs in front of the food because it was somethings I was not familiar with. Also they need to have something for the people that dont eat pork.

Owner Response, 26 Septembre 2018

We're excited to see that you had a delightful visit to Best Western Plus Peak Vista Inn & Suites. Thank you so much for your kind words! Clean and cozy accommodations are what we do best, thanks to the hard work of Joann and our team. We also value your constructive insight and will pass it along as we work to improve. Should your travels bring you back through the area, we would love to be your first choice in hospitality!

"Colorado Spring Vacation"
Holley H, 25 Septembre 2018

This is a wonderful hotel to stay in while exploring Colorado Springs. The hotel is modern, rooms are big, comfortable and clean. It is professionally staffed with friendly willing to serve their customer employees. The breakfast bar was filled with a huge variety of food and kept clean by the staff. We enjoyed the pool and whirlpool tub along with the 2nd floor balcony. It is located near several restaurants within walking distance. We highly recommend this hotel,

Owner Response, 25 Septembre 2018

Dear Holley, Reading your review truly made our day, thank you! Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It's a privilege to hear that we were able to provide such an enjoyable stay during your Colorado Springs vacation. We're delighted that you appreciated our clean, comfortable and spacious accommodations, as well as found our property up-to-date. We're also pleased to learn that you received friendly and attentive service from our team. All our team members work hard to ensure our guests receive a warm welcome and a relaxing stay, so it's rewarding when this is recognized. We consider your recommendation a great compliment indeed. Thank you for taking the time to share your encouraging words, and we hope to have the opportunity to welcome you back again soon.

"Good Value and great breakfast selection"
zagel, 24 Septembre 2018

Many choices in Colorado Springs. This hotel was recently upgraded and provides a reasonably priced alternative to the more expensive options. The room was clean and quiet. Breakfast selections were kept fresh and a wide variety was available.

Owner Response, 24 Septembre 2018

Thank you so much for writing a five-star review about your recent experience with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you enjoyed our beautiful facilities, clean rooms, tasty breakfast, and excellent value. We're truly grateful that we had the chance to be your host and would love to serve you again whenever you return to the area.

"An A+ for this Hotel"
GoodGollyMissMolly11, 20 Septembre 2018

This Hotel was a GREAT find. The hotel staff were very friendly, the rooms were immaculate, and the the complimentary full breakfast was delicious. Will absolutely stay again.!!! We have a mountain view room. Breath-taking!! The morning of our trip, I left home not feeling well and it was such a relieve to have such a clean room and extremely comfy bed. I got plenty of rest that night due to a very quiet Hotel. Thank you, thank you, thank you!!!

Owner Response, 20 Septembre 2018

Dear Molly, The mountain views are spectacular and we're thrilled they helped make your stay at Best Western Plus Peak Vista Inn & Suites special. It's wonderful to hear that you had a restful night sleep and that our excellent breakfast got your day off to a satisfying start. Our amazing staff was happy to assist with all your needs and will be delighted to host you again the next time you're in town.

"Vacation Stay"
Tim C, 18 Septembre 2018

This Best Western is nice place to stay but you are not informed of all the polices ahead of time. They add an extra charge of $100.00 to the bill when you arrive. I have no idea what for and of course you are not told about this till you check in. The staff is very friendly and helpful and they still smile. The rooms are a very nice size except the bath room which is very small. The room is well kept and clean.

Owner Response, 18 Septembre 2018

Dear Tim, We're happy to hear that our clean and well-kept rooms made for an overall nice stay with us at Best Western Plus Peak Vista Inn & Suites. We apologize for any miscommunication regarding our billing policy, as we aim to be transparent about additional fees and charges. Thanks for taking the time to tell us about your experience, and we hope you'll enjoy the next one even more!

"Friendly staff"
Annette R, 16 Septembre 2018

Very welcoming with a very friendly staff. Great location with wonderful views. We don't normally stay at Best Western but will stay again. Laundry services were appreciated. Very quiet and very clean. A great value for the money. Close to Garden of the Gods.

Owner Response, 16 Septembre 2018

Dear Annette, Thank you for choosing Best Western Plus Peak Vista Inn & Suites. We are so encouraged by your terrific five-star review! The clean, quiet, and well-valued accommodations you described are a testament to the hard work and care of our excellent service team. We love to please, and we're thrilled to read that there were so many positives of your stay with us. Come back soon!

"Excellent stay - will go stay again on the next visit."
Ruben I, 16 Septembre 2018

Friendly staff, great location, spacious and clean room with all necessary amenities (fridge, microwave, comfortable king bed, complimentary buffer-style breakfast). Great location within minutes of great eateries, Pikes Peak, Manitou Springs, USAF Academy, Garden of the Gods, et-cetera.

Owner Response, 16 Septembre 2018

Dear Ruben, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites. We're delighted our clean, spacious rooms were just what you were looking for and that the included amenities added to your comfort. Our wonderful staff will also be proud you appreciated their friendly assistance. The next time you're looking for a convenient, welcoming place to stay in the area, please come see us again.

"Vacattion stay"
jamesbo99, 16 Septembre 2018

Enjoyed our stay, breckfast was great and snacks offered on several days. Work out room was small had only a couple of machines but overall it was a great stay. Location was great center of all activities staff was friendly and attentive.

Owner Response, 16 Septembre 2018

Dear James, Our friendly staff works hard to ensure all our guests feel at home at Best Western Plus Peak Vista Inn & Suites and will be glad you appreciated their kind assistance. It's great to know that our central location was ideal for your trip and that you enjoyed our variety of breakfast and snack items. Please accept our apologies for any disappointment with the fitness center. We're glad this was only a minor issue, and we invite you to stay with us again during your next trip.

"One night two charges6"
darrenj789, 14 Septembre 2018

The hotel is new and in good condition the staff are nice and friendly and things nice. I am not sure why Best Western puts two holds on my card for one night one room stay. This is the second time it's happened to me in a month and I do not know why they put two holds on my card. I've asked them to stop doing this and I'm hoping they get this taken care of.

"Stay"
jenniferdD5339HZ, 07 Septembre 2018

This hotel met all expectations, we were totally satisfied and would definitely stay here again!!!The staff was amazing, the breakfast was great, the rooms were clean and the beds were extremely comfortable. Our mountain view was spectacular.

"Exceptional Hotel"
lkudlach, 06 Septembre 2018

This hotel is exceptional in every way. Service is top notch. Very clean hotel. Breakfast was better than most hotels offering a free buffet. The quality of the food was very good and included a very nice variety. I would recommend this hotel if you are in the Colorado Springs area!

Owner Response, 06 Septembre 2018

Thank you for the wonderful review and recommendation of Best Western Plus Peak Vista Inn & Suites.! We're thrilled you enjoyed our amazing breakfast selection and felt welcome while you were here. The next time you're in town, please come and see us again!

"Ride"
Robert S, 06 Septembre 2018

We have been on the road for 12 days and stopped at this best Western and I will have to say this was the absolute best one I've ever been to. The showers were absolutely amazing the people were very friendly and the rooms were spectacular. Thank you so much!!!!

Owner Response, 06 Septembre 2018

Dear Robert, It sounds like you've been on quite the adventure! We're so pleased the amazing showers and friendly service at Best Western Plus Peak Vista Inn & Suites provided you the downtime you needed. Thank you for the excellent review! We'd be honored to host you again the next time you're in town.

"Great hotel with nice view of mountains"
revenza2, 04 Septembre 2018

This hotel is immaculately kept. The public areas are inviting. The beds were comfortable - breakfast was nice. The staff were very helpful. If ever passing through Colorado Springs again, we'll stay here.

Owner Response, 04 Septembre 2018

We are truly happy to know that you enjoyed your time with us here at Best Western Plus Peak Vista Inn & Suites for your recent visit to Colorado Springs, and we thank you for sharing your feedback. We pride ourselves on keeping our facilities clean and well maintained for the enjoyment of our guests, and we fully appreciate you letting us know that you enjoyed this aspect. We wish you all the best on your future travels, and we hope to see you again in the future!

"Solid Colorado Springs Hotel"
mtbroadie, 04 Septembre 2018

My family and I stayed here during a Colorado "staycation" in mid July and were quite happy with the result. The room was clean and well appointed, the shower was amazing (think Seinfeld water pressure episode), parking was plentiful, and the location - while a bit far north - was good enough to easily reach everywhere we wanted to go in the Springs area. Our 4-year-old son especially loved the window seat and wanted to sleep there, but it was a bit too high. Finally, the included breakfast was very good and the automatic pancake maker blew our son's mind!

Owner Response, 04 Septembre 2018

On behalf of the Best Western Plus Peak Vista Inn & Suites, thank you for choosing to stay with us during your recent "staycation"! We're thrilled to hear that your time with us met your expectations and that your accommodations were clean and comfortable. We're so glad your son enjoyed the window seat and the automatic pancake maker. We appreciate your feedback and hope to see you again soon!

"great accommodations and friendly staff"
hundertmark2018, 30 Août 2018

The hotel was very well-appointed, with a comfortable lobby and breakfast area. The room was very nice with quality toiletries and enough light in the bath area to see to put on makeup. The breakfast items were not the same every day, and my husband particularly enjoyed the sausage gravy and biscuits. It was easy to locate from the airport and convenient to drive to local geological attractions.

"Review"
karimdu, 29 Août 2018

Our stay at the Peak Vista was excellent. The staff was exceptional and the views from our room on the 2nd floor was phenomenal. You can see Pikes Peak every time you looked out the window. The hotel itself is located off the highway but set back on a quieter street with easy access to a couple of local restaurants.

Owner Response, 29 Août 2018

We were thrilled to hear you had a fantastic stay here at the Best Western Plus Peak Vista Inn & Suites, and we appreciate you sharing some feedback on your visit. Our staff will be excited to know they were a highlight of your stay, and that you enjoyed our beautiful views and prime location. Should your travels bring you back our way, we hope you'll join us again for another five-star experience.

"Great location."
Peggy P, 28 Août 2018

Location was perfect, friendly front desk. Refreshing water at hand, was a nice touch. Room was comfy, clean and freezing, we were so cold we had to turn on the heat to get warmed up. Refrigerator in room was a great asset. Breakfast was delicious!

Owner Response, 28 Août 2018

Dear Peggy, Thank you for sharing some feedback on your recent experience here at the Best Western Plus Peak Vista Inn & Suites. We were thrilled to learn that our location was convenient for your needs and that you enjoyed our friendly staff, clean and comfortable rooms, and delicious breakfast during your visit. During your next trip to the area, we look forward to providing you with an even more exceptional stay.

"Awesome!!"
Jenny M, 27 Août 2018

Peak Vista was amazing!! Staff. Rooms,everything was great!!! 5 stars!! We will definitely stay here again! Great breakfast also never been to a better hotel for sure! Me and my wife found a new place to stay while in Colorado!!!

Owner Response, 27 Août 2018

Dear Jenny, Your enthusiastic review made our hearts skip a beat here at Best Western Plus Peak Vista Inn & Suites! From our marvelous rooms and delish breakfast to everything in between, we are honored to be the new hotel of choice for you and your wife's trips to Colorado, and we will work hard to make sure we continue to impress you. We're excited to see you again!

"Great"
pril999, 27 Août 2018

This hotel is very nice. It was a little more expensive but that's sort of expected. The hotel was so clean and cozy. The breakfast was good for being a hotel breakfast. The staff was awesome! They were very friendly and helpful! And it's pretty close to everything.

Owner Response, 27 Août 2018

We appreciate you taking the time to share your thoughts on your five-star experience here at the Best Western Plus Peak Vista Inn & Suites. It was great to know that you found our clean, comfortable accommodations and delicious breakfast highlights of your visit. We also can't wait to share your kind comments with our hard-working team. We hope to see you again soon, and we wish you safe and happy travels along your way.

"Wonderful Staff"
mjdII, 22 Août 2018

We thoroughly enjoyed our time at the hotel. It was convenient to nearby attractions. The rooms were very clean and comfortable. From the time we checked in until we left all of the staff that we encountered were very friendly and just simply wonderful. A special thanks to Elizabeth and Kaley at the front desk for their outstanding service. We really appreciated the assistance they provided. Although somewhat more limited our interaction with Barrie and Amber was equally wonderful. Our thanks to the staff at the hotel for adding to the pleasure of our vacation.

Owner Response, 22 Août 2018

Your outstanding review of Best Western Plus Peak Vista Inn & Suites made our day! It's great to hear that our proximity to local attractions was convenient. We were also happy to provide you with comfortable, immaculate accommodations. Barrie, Amber, Elizabeth, and Kaley, along with the rest of our team, will be proud to learn that their exemplary service enhanced your stay. Many thanks for your warm compliments, and we'd be honored to have you return!

"Best staff & comfy beds"
Jtelechan, 21 Août 2018

We had the most amazing stay ever. We checked in a bit late and missed the snack time, however the kitchen staff brought us out an entire kettle of chili to split amongst our family. The last thing we wanted to do was get in the car and go find something to eat, so this was a real blessing. Our rooms were very comfortable and the beds were amazing and so were the pillows. We stayed in a high-end hotel last night and everyone commented how much more comfortable we were at thia hotel. We are parents traveling with kids and we took our kids to the pool with two beers in glass bottles.One of the staff members came in and said we couldn't have glass bottles but brought us plastic cups to pour our beverages into while we watched our kids swim. The breakfast was amazing the next morning and I highly recommend the red chili sauce. We would definitely stay here again anytime.

Owner Response, 22 Août 2018

It warms our hearts to hear that you had the most amazing stay with us at Best Western Plus Peak Vista Inn & Suites. Thank you so much for kindly commending our service and detailing the many positives of your experience. We care deeply about making sure our guests are completely comfortable, and we are so happy that you felt refreshed. Our dining team will be delighted to know that their work was a hit! We can't wait for your next stay.

"Weekend visit with family"
Randall R, 20 Août 2018

Staff was very nice and the hotel was clean. The area was nice and safe for my family. Really a great choice for a family weekend getaway. My kids got a cookie and a toy upon arrival. They are very kid friendly!

Owner Response, 20 Août 2018

Dear Randall, We are so grateful for you taking the time to reach out after your recent stay at the Best Western Plus Peak Vista Inn & Suites! Our goal is to make sure that all of our guests enjoy comfortable and relaxing accommodations, and we're happy to hear that you found your time with us to meet your expectations. We're also glad that your children liked the cookie and toy upon arrival. Thank you for your feedback, and we can't wait to see you again!

"Great stay"
khunter219, 20 Août 2018

Our stay was great. Wood floors in the bathroom with an awesome shower head. We liked that there was a ledge near the window for our suitcases so they didn't need to sit on the floor and were eye level. The breakfast was great and had different hot options both mornings. Flavored water in the entry. The staff was friendly and the hotel was clean. Although it was more than we wanted to spend, it was worth it.

Owner Response, 20 Août 2018

It is fantastic to hear that you enjoyed a stellar experience here at Best Western Plus Peak Vista Inn & Suites. Thank you so much for the complimentary words! Our well-appointed accommodations are the perfect place to kick back, relax, and take in the immense beauty all around us. Thank you for noting our awesome team as well! We want the very best for you and we can't wait for our next chance to host you again.

"Great, friendly hotel!"
165familyof5, 18 Août 2018

Great place to stay! Great location, friendly staff, clean, lots of extras, gave kids a new toy, great evening appetizers and breakfast! Clean pool! Nice hot tub and pool set up. They were connected together. Made for watching kids and relaxing much easier. Staff went above and beyond to make stay comfortable! Will stay again! One of the best hotels I've been to.

Owner Response, 18 Août 2018

We are very flattered to receive your praise, and we thank you for taking the time to share your feedback with us. It is a pleasure to know that we were able to proide you and your family with a comfortable and enjoyable visit here at Best Western Plus Peak Vista Inn & Suites. We wish you all the best in your travels ahead, and we hope to see you again soon!

"Short Stay"
lfmartin5818, 15 Août 2018

Had a two queen room with accessible bathroom for my 85 year old mom. Beds were very comfortable. The room size was ok but could have been a little larger for more comfort. There were blackout curtains to block morning light but didn't cover the window adequately so some light still came thru.

"nice good location but rooms small"
cynthiaburciaga41, 15 Août 2018

It was a good location and easy to find but if you have a big family the rooms are really smalll it was hard to put a baby play pin in there, also found blood on sheets so had to change them. But it was a very beautiful spot.

"Good location, nice staff, little expensive"
Rupert D, 14 Août 2018

Stopped off here on the way to Denver. Good location right next to I25 and no noise from the road(s) at all! All nice and quiet. The breakfast was good, normal America buffet. The staff on the front desk were very helpful too. All in all, not much to report. Expensive for what it was, but that's the price of the location.

Owner Response, 14 Août 2018

Dear Rupert, Thank you for choosing to stay with us at the Best Western Plus Peak Vista Inn & Suites! We're happy to hear that you enjoyed our easily-accessible location and that our team provided excellent service throughout your stay. We hope that your accommodations and the amenities provided met your expectations. It would be wonderful to see you again soon!

"my second visit"
s3production, 13 Août 2018

this was my second visit to this hotel we will be back it has everything I need and close to where I want to be they have a real nice spread at breakfast , staff is wonderful rooms are excellent one can not go wrong

Owner Response, 13 Août 2018

We're honored by your continued loyalty to Best Western Plus Peak Vista Inn & Suites! It's great to hear that our location is ideal for your needs. We're proud to have consistently delivered the great accommodations, fantastic breakfast, and excellent service you've come to depend on from us. Your outstanding review means the world to us. We look forward to your return!

"Very nice and reasonably priced"
COSusan, 13 Août 2018

We stayed for two nights. The bed was comfortable, although we found the pillows a bit lumpy. The shower was divine! The room, overall was well-equipped, quiet, comfortable and squeaky clean. On top of that, the price was great.. I don't know about you, but that checks all the boxes for me.

Owner Response, 13 Août 2018

We loved serving you here at Best Western Plus Peak Vista Inn & Suites. It warms our hearts to read that we could check all of your boxes with a clean, comfortable, and caring stay. We want the very best for you at a value that you can depend on! Our team will take a look at those pillows as well. We can't wait to welcome you back!

"Colorado trip"
beckmayer, 09 Août 2018

Best shower ever! Rooms were small but very clean. Again I can't say enough about best shower ever! Very friendly hotel staff at all times. Breakfast was very busy everyday but never ran out of food. Very good food also. Would definitely stay here again.

"wonderful"
jakeleaffan, 09 Août 2018

quite a find in the colorado srpings area. everything was great. it was so nice to stay there. 9 out of 10 hotels we stay in are awful and never match the pics they post online. this place was better than the pics, which do look wonderful. staff were great. i'm blown away.

Owner Response, 09 Août 2018

We thank you for writing this review about your fabulous stay here with us at Best Western Plus Peak Vista Inn & Suites. Our team thanks you for your compliment about their terrific customer service, and we are glad your stay exceeded your expectations. It is wonderful to know that out of all the other hotels you have stayed in our hotel has the most accurate representation in our online photos. From now on whenever you visit the Colorado Springs area, we hope you will choose to stay with us!

"Great place to stay!"
melindajo76, 07 Août 2018

Wonderful staff, clean and up to date rooms. Would highly recommend this hotel for any type of stay. Breakfast was average, could be better, warmer, etc., but overall wonderful hotel. Front desk staff was extremely polite and helpful. Cookies at the front desk were a nice touch too!

"excellent choice"
792alicef, 06 Août 2018

Would certainly recommend this hotel to anyone staying in Nampa Idaho. Friendly an efficient staff. Clean , beautiful rooms. The bed was super comfy. requested handicap accessible shower and it was fantastic.

Owner Response, 07 Août 2018

What a wonderful review to read! We love to receive such positive feedback, and we are delighted to hear that we were able to provide you with a clean, comfortable, and easy visit. Thank you very much for choosing the Best Western Plus Peak Vista Inn & Suites, and we hope to see you again soon!

"Great choice!"
Happytraveler123321, 31 Juillet 2018

Very satisfied. Great location. Super customer service. Lovely room. Breakfast was extensive but we would have like more fresh fruit option, more cold cereal options as well as bagels/English muffins.

Owner Response, 31 Juillet 2018

Thank you for the kind words about your recent stay here at the Best Western Plus Peak Vista Inn & Suites. We were delighted to hear that our friendly staff was a highlight of your visit and that you were very satisfied with our prime location and beautiful rooms. It's unfortunate that our breakfast selection didn't meet your preferences, and we'll be sure to consider your recommendations as we look to make improvements to our guests' accommodations. During your next stay, we look forward to providing you with the experience you expected.

"Great property."
Mizzou06, 30 Juillet 2018

Upon arrival the front desk was very welcoming. Check in was quick and she took notice of our request for a quiet room and put us in a room away from the elevator. The room was at the end of the hallway by an exit so we were able to park by the door and have easy access to room and vehicle. The room was clean, decor was nice and up to date. Daily breakfast was good with a lot of variety. The front desk had fresh baked cooks available throughout the day/evening. There were a couple of restaurants within walking distance and we close to our scheduled activities. Great property. Great staff.

Owner Response, 30 Juillet 2018

On behalf of our team, thank you for leaving such a detailed review of your recent stay here at the Best Western Plus Peak Vista Inn & Suites. It's great to know that our prime location was convenient for your visit and that our front desk staff was able to accommodate your request quickly. We're also happy to hear that you were able to enjoy our extensive breakfast selection and fresh baked cookies during your stay. We look forward to providing you with another great experience when your travels bring you back our way.

"Attentive staff"
cstark888, 30 Juillet 2018

We stayed for a family reunion (we took up 7 rooms) and the staff could not have been more accomodating. They were all very friendly and responsive to any of our requests.The only concern was that they have placards in the room saying they would conserve water, yet the took our towels that were hung up every day.

Owner Response, 30 Juillet 2018

On behalf of our team, thank you for your kind words on your recent stay here at the Best Western Plus Peak Vista Inn & Suites. We are so thrilled to hear that our hard-working staff were highlights of your stay, and we're glad that we were able to accommodate all of your needs while you were in town for your family reunion. We'll mention your concerns with the water conservation with our team, and we appreciate you bringing this to our attention. We look forward to hosting you all again during your next trip to the area!

"Soccer weekend"
Mattyb81623, 30 Juillet 2018

Staff was beyond amazing. Could not have been more friendly or accommodating. We were a large soccer club group. We had multiple gatherings in the lobby and dining area and the staff was gracious about crazy kids and noise especially Dusk and Gina. Thank you.

Owner Response, 30 Juillet 2018

Dear Matty, Our wonderful staff strives to ensure all our guests feel at home and will be thrilled you appreciated their patience and assistance with your soccer group. Dusk and Gina will be particularly proud you mentioned them. If your travels bring you back to town, we welcome you to stay with us again.

"Vacation"
Jenn M, 28 Juillet 2018

The hotel was very clean and smelled very fresh. The staff was amazing, very helpful, smiling and friendly. The room was clean and comfy. Breakfast was different t each day and we really enjoyed the different foods. Will stay here again and will recommend this hotel to everyone!!

Owner Response, 28 Juillet 2018

Thank you for choosing Best Western Plus Peak Vista Inn & Suites for your recent stay. We are happy you enjoyed your time with us and that everything met your expectations. It's especially important to us that you were pleased with the cleanliness factor, as well as the friendly service you received and the delicious breakfast we offered. We'll look forward to greeting you again the next time you visit Colorado Springs.

"Excellent location, beautiful facility and friendly and responsive staff!"
T4030PHchristine, 27 Juillet 2018

Our favorite hotel on our entire two-week road trip! When we accidentally forgot to book an extra night, the management staff moved heaven and earth to keep us in our room for that extra night. Every where we went (lobby, pool, laundry, etc.) the building was clean and well kept. This is where we will stay on future trips to Colorado Springs.

"Back again"
Jessica P, 25 Juillet 2018

Booked this property for the 2nd time this year. Kids and I visit family isn't the springs for metro Denver and need a place to stay. We require the following out of our hotel: Clean and nice indoor pool Comfortable room Decent free breakfast Quite hotel away from traffic notice Safe location Elevator Military discount Friendly staff We stay here because they have all of the above and have never let us down. My kids love the window seat in the 2 queen room. It came in handy too when we had family come to our room rather than go to their house. We will probably be back again.

Owner Response, 25 Juillet 2018

Dear Jessica, It was our pleasure to host you again at Best Western Plus Peak Vista Inn & Suites. Our guests' best interest is always top of mind, and we're thrilled that you found so much to be happy about during your stay. Finding out that the comfortable and clean accommodations, excellent amenities, great location, and super value met your satisfaction means everything to us. We're also glad your kids had a great time during their time with us too. Please come back and join us again soon for another quality visit.

"Great place and location"
Deborah M, 23 Juillet 2018

Highly recommend this hotel. It is in a great location. Close to the interstate. Employees were wonderful. Loved our room with a view of Pikes Peak. The bed was very comfy. Liked the sitting area. The breakfast offered a nice selection.

Owner Response, 23 Juillet 2018

Dear Deborah, Thank you very much for choosing to stay with us here at Best Western Plus Peak Vista Inn & Suites. We are delighted to hear that you enjoyed our excellent location, beautiful views, and comfortable beds. We greatly appreciate you taking the time to share your thoughts, and we hope to have the pleasure of hosting you again in the future. Safe travels!

"This hotel was perfect for us!"
Summerh15, 20 Juillet 2018

We really enjoyed our 4 night stay! The staff were all so friendly! Always greeting every guest and making suggestions for places to eat and visit. Complimentary breakfast and evening snacks were great too! Plus they had delicious fruit infused water daily! The deluxe queen room was spacious enough for our family of 4. It was clean and the beds were comfortable. We really had no complaints!!

Owner Response, 20 Juillet 2018

It brightens the days of everyone here at Best Western Plus Peak Vista Inn & Suites to hear that you had a wonderful stay. Reviews like yours are a blessing and we were so fortunate to have had the chance to serve you. Our team is passionate about hospitality! Everything that we do is with your comfort in mind and we can't wait for our next chance to make your day. Come back soon!

"It's the little things that make the difference, in a good way "
lynnkolt, 20 Juillet 2018

We stayed here for five nights... myself, my husband and our two sons (ages 16 and 20). Really nice and clean. Lobby was super nice. The little extras really stood out to us, like the really friendly staff who were great at making us feel welcome every time we walked through the lobby as well as recommending things to us in the town; also we loved that the lobby had, at all times, two different flavored waters infused with fruit, complimentary breakfast as well as complimentary evening selections too. They had chips and queso, meatballs, broccoli and cheese soup, Mac and cheese, lemonade, mango tea... one afternoon there were cookies at the front counter... we never knew what to expect day to day but it was always great and free! The ONLY thing we weren't super excited about the place (and I knew this from reading reviews before we booked our room) was the pool is really small considering the size of the hotel. Nice HOT hot tub. But the pool was mediocre. We didn't spend a lot of time doing that anyway so it wasn't a huge issue for us. Just an observation. Otherwise awesome stay for sure.

Owner Response, 20 Juillet 2018

Dear Lynn, Thank you for choosing to stay with us here at Best Western Plus Peak Vista Inn & Suites for your recent trip to the Colorado Springs area. Our team thanks you for your lovely compliment about their friendly and helpful service. We are glad your family had a wonderful stay with us in one of our clean and comfortable rooms. Also, we are delighted that you enjoyed starting your day off with our scrumptious breakfast and that you appreciated our evening treats in the lobby. In addition, it is great to hear that you liked our hot tub, but we are sorry that you felt our pool was a bit small. The next time you visit the area, we look forward to you staying with us again.

"Best Western Hotel Stay - Colorado Springs"
User, 17 Juillet 2018

Great hotel and staff was very helpful and friendly. We had one small issue with our AC not working and the staff very quickly moved us to another room. They even sent someone up to our room to help us move our luggage. I felt like they went out of their way to make our stay a good one.

Owner Response, 17 Juillet 2018

Thank you so much for staying with us at Best Western Plus Peak Vista Inn & Suites! We hope your time in Colorado Springs went well and appreciated the chance to serve you. Please accept our apologies for the A/C unit issue encountered, although we are glad the issue was resolved promptly and to your liking. Thanks again for choosing us, and please come back when you can.

"Family Vacation"
jmille279839, 15 Juillet 2018

We were registered at another hotel. We got to our room and it was awful! I got on booking.com registered with them. Called and verified our reservation and recieved the upper level with a slight mountain view like we had requested at the other hotel and didn't get! This was a much better choice!

Owner Response, 15 Juillet 2018

Thank you for choosing to stay with us at the Best Western Plus Peak Vista Inn & Suites! While we're sorry to hear about your negative experience at the first hotel you went to, we are so glad we were able to provide you with the clean, comfortable stay that you expected. We hope you will come stay with us again next time you are in the area!

"Vacation"
amartin0, 15 Juillet 2018

This place was very nice and accommodated all of our needs while on vacation. Would definitely consider staying with them again. It was clean and all the staff was very courteous. Price was good considering our other options we had to choose from.

Owner Response, 15 Juillet 2018

We really appreciate you choosing to be a valued guest with us here at Best Western Plus Peak Vista Inn & Suites in Colorado Springs. It makes us very happy to hear that we were able to accommodate all of your needs during your vacation. We know how important it is to provide clean facilities and friendly service. We're grateful for the chance to serve you and would love to host you again.

"Great Hotel!"
hhrider, 14 Juillet 2018

Rented three rooms for two days as part of a Boy Scout trip. First class hotel in every category. Clean, well maintained rooms and grounds, great staff, excellent free breakfast. Close to Garden of the Gods, Air Force Academy and REI. Plenty of good restaurants nearby too. Will definitely stay here next trip.

Owner Response, 14 Juillet 2018

What a truly wonderful review to read. We are delighted to know that you and your Boy Scouts enjoyed your time here at Best Western Plus Peak Vista Inn & Suites and were able to get out and explore the surrounding areas. We are also happy to hear that you appreciated our clean and well-maintained facilities, friendly service, and excellent breakfast options. Thank you very much for sharing your feedback with us, and we hope to be able to host you again in the future.

"Great Stay!"
Jordan2106, 11 Juillet 2018

This was a great stay all around. The staff was friendly and the building/rooms were very clean and everything looked brand new. Breakfast was delicious. It was a close drive to numerous restaurants and points of interest.

Owner Response, 11 Juillet 2018

Dear Jordan, It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites. We're so pleased our clean, modern rooms were the ideal place to rest and that our location suited your needs. Our wonderful staff will be glad you felt welcome while you were here and that our tasty breakfast options got your day off to a satisfying start. Please come see us again soon.

"Great Budget hotel- Front Desk is amazing!"
Leah T, 11 Juillet 2018

Our first impressions were great- the lobby is open and clean and the front desk clerk at arrival was SO welcoming. She even gave my son a small toy. My child remarked later that she was the friendliest and most helpful person he had ever met. The room was well appointed and I loved the walk-in shower. Breakfast was yummy (except they ran out of bananas). Overall it was a great choice for a one-night stay in CS. My only complaint was it was a bit pricey (I paid $200 for one night).

Owner Response, 11 Juillet 2018

Dear Leah, How wonderful to hear that our front desk staff impressed you and your son! We're thrilled our clean, well-appointed rooms and delicious breakfast menu were just what you were looking for and that you appreciated the spacious walk-in shower. It's unfortunate you felt the rate could have been better as we work hard to ensure they're competitive. Should your travels bring you back to the area, we'd be proud to host you again.

"Stay with my son and daughter-in-law."
Carol B, 11 Juillet 2018

This was the second hotel that my son, daughter in law and I stayed in during our stay in Colorado Springs. It was another disappointment. Shortly after entering the room, a large beetle type bug fell off one of the queen size beds. When I began to hang up my clothes in the closet, I discovered there was a suitcase in the closet! Did not realize when booking that we were next to a busy road. There was noise all night. Turned in the phantom suitcase the next morning and left that hotel. I must be spoiled by Texas hotels. After staying in two different hotels here in Colorado Springs, I must say that I am extremely disappointed by the quality of the rooms and the extremely high prices that they charge compared to the shape that the hotels and the rooms themselves are in! So far, both hotels that we have stayed in here seem old and dirty.

Owner Response, 11 Juillet 2018

Dear Carol, We appreciate your feedback. Please accept our apologies for any concerns about unwelcome visitors. We'll look into this further. In addition, we're sorry for any disappointment with the condition of the rooms as well as for any noise disturbance. Feedback like yours helps us improve and we hope you'll allow us the chance to offer you accommodations that are more in line with your expectations.

"Decent stay"
2010yotes, 11 Juillet 2018

Booked hotel last minute based on availability. Hotel was pretty clean. Checkin process went smooth and the lady at the desk was exceptional. We booked and thought we had a sofa sleeper so we stopped back down at the desk and no rooms have a sofa sleeper. She was apologetic and asked questions to find out how we thought there was a sofa sleeper. As she wanted to meet with that staff member as well as check all websites. Breakfast was very good and staff was good. Price was very high but we understand there was a few large events in the area that was driving the rate up-

Owner Response, 11 Juillet 2018

We appreciate you providing us with feedback about your recent stay. Our team was happy to extend kind hospitality to you and we'll be sure to commend our front desk attendant for her exemplary assistance. We're glad she was able to address any misunderstanding regarding the availability of sofa sleepers. As you also mentioned, our rates do vary depending on the season and major events taking place in the area. Having said that, It's good to know you enjoyed our tasty breakfast and had a satisfactory stay. Thank you for your input and we'd love to make your next stay even better.

"No Complaints."
Wade2200, 09 Juillet 2018

Clean updated room and a great breakfast. Pool was very nice. Lobby was very welcoming. Staff was very friendly. The front desk was especially helpful. I alway like the ice cold water in the lobby. The location is Great.

Owner Response, 09 Juillet 2018

Dear Wade, Our goal is to impress everyone who stays at Best Western Plus Peak Vista Inn & Suites so it's gratifying to know we succeeded with you. We're glad our welcoming accommodations and friendly staff helped make your trip special and that our breakfast selection was to your liking. Thank you for your kind words. We look forward to seeing you again the next time you're in town.

"Return trip to cheyenne"
danielH4954IL, 05 Juillet 2018

3rd time we have stayed here and no disappointments ever. Close to brother and family. Convenient areas for family if needed. Maintenance / cleaning staff always busy with tasks. Grounds always immaculate, exterior inviting and mountain view perfect!!

Owner Response, 05 Juillet 2018

It is truly an honor to receive such kind praises about your recent stay at Best Western Plus Peak Vista Inn & Suites! We are thrilled to know you found our beautiful grounds, customer service, and lovely room accommodations all so satisfactory. We're also glad to hear that our hotel is in close proximity to your family! Guests that return time and again pay us the greatest compliment. Until next time, take care!

"Vacation 2018"
julia v, 03 Juillet 2018

The staff are friendly and helpful and they even have in the evening a snack for guests. Shower pressure was awesome, the view is beautiful if you get one. We have no complaints. Breakfast had a variety of options

Owner Response, 03 Juillet 2018

Dear Julia, Our friendly staff truly enjoyed hosting you and will be thrilled you appreciated their efforts to make you feel at home. We're so pleased our evening snack and excellent breakfast selection added to your enjoyment and that you were able to relax and enjoy the beautiful views. If you find yourself back in the area, please come see us again at Best Western Plus Peak Vista Inn & Suites.

"Summer Stay at Best Western"
tinab1462, 01 Juillet 2018

The hotel is clean, the staff professional and knowledgeable about the area and sites to visit. The room was very comfortable, clean and met my needs. I greatly enjoyed the softness of the bedding, pillows and mattress.

Owner Response, 01 Juillet 2018

Dear Tina, We couldn't be more thrilled to hear that you loved your stay at the Best Western Plus Peak Vista Inn & Suites and found the room and bed comfortable and accommodating. It was truly our pleasure hosting your stay, and we hope to see you again next time you're in town!

"Summer Vacation"
RedsReview88, 30 Juin 2018

Hotel very clean, staff very friendly, breakfasts options plentiful. Enjoyed evening light snacks. Always coffee and infused water available. Room was small but clean. Bathroom extremely small. No place to hang towels.

Owner Response, 30 Juin 2018

We appreciate you staying with us and taking the time to share your thoughts. Our friendly staff will be glad you felt welcome while you were here and that our variety of breakfast options was to your liking. Thank you also for your compliments on our snacks and beverage service. It's great to hear that you had a comfortable stay. However, we're sorry you found the accommodations a bit smaller than you were expecting. We have several different room styles and would be happy to help you find more comfortable accommodations the next time you're here. Please come see us again soon.

"Nice Hotel"
Tops23, 28 Juin 2018

We stayed a couple of nights at the Best Western Plus Peak Vista in Colorado Springs. The hotel was perfect for our needs. The facilities were well maintained and the rooms were very comfortable. The staff was friendly and efficient. The breakfast in the morning was very good. The hotel is in a good location for exploring Colorado Springs. We will definitely stay here again if in the Colorado Springs Area.

Owner Response, 28 Juin 2018

We are pleased that you had a five-star stay with us at the Best Western Plus Peak Vista Inn & Suites. It's a delight knowing that you found our well-maintained facilities to be perfect for all your needs. Comfortable rooms and friendly staff members are what we aim to provide our guests, and your recognition is so encouraging. We look forward to the opportunity to deliver you another excellent stay on your return to our fantastic area.

"Highlight of BW chain"
Dietmar M, 20 Juin 2018

The building itself is a bit old as well as the rooms. But: the rooms are spacious, comfortable, light and clean as well as the bathroom. You can open the windows a little bit for fresh air at night. The staff is friendly and helpful in any case. All in one: this BW is one of the best BW we ever had on our travels. This Hotel is situated in the northern part of town. Close by is "Salsa Brava" - a restaurant we can highly recommend.

Owner Response, 21 Juin 2018

Dear Dietmar, It's wonderful to hear that you found the Best Western Plus Peak Vista Inn & Suites to be a pleasant stay during your travels. We're glad to hear that you enjoyed the clean, comfortable, and spacious rooms and that our staff were always able to help you. We appreciate you taking the time to leave your feedback, and we look forward to seeing you again the next time you're in the area!

"First Rate Stay near Pike's Peak"
Anna672014, 18 Juin 2018

The friendly staff and comfortable room combined to make this an enjoyable stay. The staff provided me with exact directions to Garden of the Gods and a nearby restaurant. We'd stay here again if in the area.

Owner Response, 18 Juin 2018

Dear Anna, We're overjoyed to hear that you thoroughly enjoyed your five-star stay with us at Best Western Plus Peak Vista Inn & Suites thanks to our friendly staff, comfortable accommodations, and central location. We'll let our team know that you appreciated their helpful service and on-point recommendations! We're looking forward to your return so hurry back!

"Excellent property"
thelastingcandle, 17 Juin 2018

This is one if the nicest Best Westerns we have stayed in. Friendly and super clean. They offered night time snacks, which was excellent. I would recommend staying here. Easy location to get to, lots of stores nearby.

Owner Response, 17 Juin 2018

Our team takes pride in maintaining our facilities to our high standards and providing our guests with the friendly service that they deserve, and it warms our hearts to hear that you found this to be true. We are also glad to know that you appreciated our central location. Thank you for sharing your kind feedback with us, and we hope to see you again soon here at Best Western Plus Peak Vista Inn & Suites.

"Good base"
Jere1681, 16 Juin 2018

The Inn is just as expected. It provided a good evening of rest while enjoying the activities close by. The breakfast is great. The location has quality dining establishments within walking distance. Very good value.

Owner Response, 16 Juin 2018

What a wonderful review of Best Western Plus Peak Vista Inn & Suites! It fills us with pride to know our restful accommodations, and delicious breakfast ideally met your expectations. We're also happy you enjoyed being so close to a variety of terrific restaurants. Many thanks for your warm compliments. It was a pleasure to provide you with great value, and it would be a privilege to host you again.

"Colorado Tour"
RsmTsm0485, 16 Juin 2018

My family and I were very impressed the moment we pulled into the parking lot. We had stayed in several chain hotels throughout our 10 day tour of Colorado, and we definitely experienced the best for last. The staff, the amenities, and the cleanliness was all top notch. We already thought Colorado was a beautiful state, but to end the tour in Colorado Springs at this Best Western was the frosting on the cake.

Owner Response, 16 Juin 2018

Your glowing review of Best Western Plus Peak Vista Inn & Suites made our day! Our team is proud that our attentive service, luxurious amenities, and spotless accommodations exceeded your expectations. We're delighted we could help you end your tour of Colorado on such a high note! Many thanks for your enthusiastic praise and we'd be honored to have you return.

"Comfortable stay"
Liliana N, 15 Juin 2018

We stayed here while attending a wedding in the area. The room was nice and quiet, breakfast was great, and staff was very friendly and accommodating. This trip put Best Western on my radar for future travel

"One night stay"
Txns2co, 14 Juin 2018

I agree with an earlier review. The hotel seemed pretty nice, the staff nice. But there were maintenance issues that is the reason I give this Best Western a mediocre review. The first room we had had some type of plumbing issue in the drain of the shower. We reported it, a maintenance guy came up, heard the noise and radioed the front desk we should be moved. And they did, only for us to have a toilet issue in the second room, you had to hold the lever down in order for it to flush. Very frustrating! We reported that also but just told the front desk not to bother with it as we were in for the evening and about to take a shower anyway. Just told them to make sure it got reported. For the extra trouble, we asked that they try to adjust our nightly rate, but that failed to happen. If this property is new, it certainly looks older.

Owner Response, 14 Juin 2018

We appreciate your constructive feedback. Our maintenance team takes great pride in their work, and they will be investigating the issues that you experienced with the rooms that you were in. We always strive to provide our guests with a comfortable and smooth visit, and we apologize that we were not able to do so fully for you. Thank you for sharing your feedback, and we hope to have the opportunity to host you again in the future and show you the full value that we strive for.

"Good stay."
NateD6283, 11 Juin 2018

Good stay. Clean rooms. Nice staff. They let us check-in early after a day of traveling that was the best and much needed. Thanks can't wait to stay again. The staff was excellent and super friendly making things very easy after a long stressful day of driving.

Owner Response, 11 Juin 2018

Dear Nate, Our friendly staff was happy to accommodate your early check-in request and ensure you were able to relax after a long day of travel. We're so pleased you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites, and we look forward to hosting you again the next time you're in town.

"Beautiful Hotel in your standard Business Park"
cd68046, 10 Juin 2018

For us, this was a one-night stop on our way to Albuquerque, NM from Omaha, NE. Located in a Business Park with several other name brand hotels and a few restaurants. The public spaces were clean, warm and inviting. Bairie did a lovely job finding us a king suite for the night and offered assistance with luggage, dinner recommendations and plates/napkins/utensils for Old Chicago carryout we had. The suite was on par with the king suite we had a Best Western Premier in Cody, WY. Large room with sofa, coffee table, desk. microwave, fridge, TV, a comfortable King bed, a cushioned window seat/shelf and a clean bathroom with shower, Restful night sleep - plenty of hot water in the AM. Breakfast very good with hot scrambled eggs, bacon, sausage, English muffins, toast, cereal, fresh fruit, etc. Gina was awesome help getting our forward BW reservation made.

Owner Response, 10 Juin 2018

On behalf of our team at Best Western Plus Peak Vista Inn & Suites, thank you for choosing to stay with us during your recent travels! We are so glad your accommodations and the amenities provided met your expectations. It is wonderful to hear that our amazing staff made sure you had everything you needed for an enjoyable stay and that you had a wonderful breakfast before leaving. We hope to see you again if you are ever back in the area!

"Everything we needed!"
GotDoves, 06 Juin 2018

My sister and I stayed four nights to attend the festivities surrounding the Air Force Academy graduation. We like best Western for the amenities, and this one did not disappoint. The first thing I noticed was the well-stocked snackies near the front desk. The room was clean, and quiet, even though it was near the elevator. There was a good variety of breakfasty foods in the morning. I never got around to filling out the little green sheet, but one of the questions was, “What was your favorite part of breakfast?” Everything I needed was there, and I was able to keep my regular routine going, so I would have to say the best part was the very helpful, and friendly staff. They were the best!

Owner Response, 06 Juin 2018

It was a pleasure to be able to host you here at Best Western Plus Peak Vista Inn & Suites during your recent visit to the area for the Air Force Acadamy graduation, and we are delighted to know that we fulfilled your expectations. Having a clean and comfortable room, a restful nights sleep and a solid breakfast to start the day off right are all important while away from home, and we are glad to hear that you appreciated all of these aspects of your time with us. Thank you for sharing your feedback, and we hope that you had fun at the festivities!

"Overnight stay"
Lisa G, 02 Juin 2018

No huge complaints, the people were nice, the room was clean and functional. It just lacked the professionalism that would make it rank higher. There were some maintenance issues that lead me to believe it is an older property despite looking new on the outside.

Owner Response, 02 Juin 2018

Dear Lisa, Thank you for choosing to be our guest and providing feedback about your stay. It's great to know that you were pleased with our friendly staff and clean, functional accommodations; however, we apologize if you experienced any issues while you were here. Next time, please reach out to our front desk team so we can offer a solution. Your comments are appreciated, and we'd love to make your next stay even better.

"On the poor side of average."
Charles R, 29 Mai 2018

The Best Western Plus Peak Vista Inn & Suites in Colorado Springs, CO bills themselves as a step up from a typical Best Western. Let me say that from the outside it is pretty and it is nice in the lobby but the rooms are pure Best Western. For over $200 per night I expected better. The bed was terrible, the room was just a regular hotel room with a cheap partition and a couch that was so uncomfortable you could barely sit on it. The closest was tiny and the bathroom looked like it was off route 66. They put my wife and I for some reason in the only handicapped room so the bathroom suffered from terrible design and a filthy plastic stool for sitting in the shower. The place was overrun with kids and even though from 10pm to 12 the pool was supposed to be for adults only this policy was not enforced and when we tried to go early in the morning it was closed for maintenance. There were no services besides breakfast and that was overrun by rude guests. While the staff was nice the place was just not worth the extra 75 dollars over other options in the area.

Owner Response, 29 Mai 2018

Dear Charles, We appreciate the time you've taken to provide us with feedback about your recent stay. It's nice to know that our property's attractive exterior and lobby areas made a favorable initial impression. Please accept our heartfelt apology for any aspects of your stay that weren't in keeping with this. It saddens us to know that we didn't deliver the value you anticipated. Your comments will be discussed by our team with the intention of creating a better guest experience. We hope the rest of your travels were otherwise enjoyable. Thank you for reaching out to us and we'd love an opportunity to make this up to you.

"One of the best hotels I've been in for the price"
TaryPoppins, 28 Mai 2018

I rarely give five stars for a hotel, but the Best Western Plus Peak Vista Inn deserves it. It was well worth the price we paid via AAA. The staff is amongst the friendliest I ever met, always welcoming us each time we entered the lobby. The continental breakfast was varied, hot (when it needed to be) and delicious. Other guests' children really enjoyed watching the pancake machine. The breakfast room staff was amazing, always resolving any concerns we had (didn't see the fresh fruit so she brought them to our table; didn't see oatmeal toppings--she apologized and brought them to our table, even offering to serve us). There even was an afternoon snack (soup, chips & salsa, mini tacos). Our room was very clean and very quiet. The location is perfect--just off I-25 and within minutes of Garden of the Gods.

Owner Response, 28 Mai 2018

Dear Tary, Your review brightens our day! We are thrilled to know that you enjoyed your time with us so much, and it warms our hearts to have been able to provide you with the type of visit that we aim to give all of our guests. We know the importance of good service, and we take great pleasure in catering to all the needs of our patrons. We are also glad to know that you found your room to be clean and quiet and enjoyed our breakfast offerings. Thank you very much for choosing Best Western Plus Peak Vista Inn & Suites, and we would love to serve you again soon!

"Beautiful Hotel"
TexasTom_8, 28 Mai 2018

My wife and I spent one night here while on a 10 day road trip. This was by far the nicest of all the hotels we visited. Clean, attractive, great room, nice pool/hot tub area and the best comp breakfast of our trip. Front desk staff friendly and helpful - made dinner reservations for us and told us how to get to the historic Broadmoor Hotel just to see it and have drinks at rhe Golden Bee bar. I wouldn't think of staying anywhere else in Colorado Springs!

Owner Response, 28 Mai 2018

Receiving such positive and glowing feedback from our guests always puts a smile on our faces, and we are thrilled to hear that you enjoyed your time with us here at Best Western Plus Peak Vista Inn & Suites. We love to provide our guests with clean rooms and excellent customer service, and it makes us glad to know that you enjoyed both of these aspects. We are also happy to know that you were able to make use of our pool and hot tub. Thank you very much for sharing your thoughts, and we look forward to hosting you when you return to Colorado Springs.

"BW plus, CO Spgs"
GaryJones777, 25 Mai 2018

Very nice hotel, loved the 2nd floor balcony & the help-yourself free breakfast. Helpful, very attentive staff. The orange water was a nice touch. Excellent location, easy in & out to/from I-25. Will definetely be coming back here!

Owner Response, 25 Mai 2018

We couldn't be more overjoyed to hear that you had such a positive experience with us. Thanks for being a valued guest with us here at Best Western Plus Peak Vista Inn & Suites. We're happy to see that you enjoyed our second-floor balcony and delicious breakfast buffet. Also, our friendly staff will love seeing your kind comments about our attentive team. We appreciate you letting us know that our location worked well for you; please return so we can exceed your expectations once again during your next visit.

"Great place to stay"
alangdeaux, 25 Mai 2018

The staff were very friendly. They did not get up set if they were asked to do something for me late at night. Very polite Staff. Very clean rooms. great maid service. I got my first Best Western Coffee Mug. I Love it. kitchen staff washed it out for me and put coffee in it before I left on my travels.

Owner Response, 25 Mai 2018

Dear Alan, At Best Western Plus Peak Vista Inn & Suites, our team is here to make your stay as comfortable as possible, so we're proud to hear this was your experience. From our kitchen staff to housekeeping, we'll let them know how much you appreciated their attentive service. Enjoy the coffee mug and come back for another five-star experience.

"Friendliest Staff"
G-TravelBugz, 23 Mai 2018

The hotel was beautiful, breakfast was good and the staff was exceptional. During breakfast the staff were waiting on you as if you had gone to a restaurant. Thanks for making the start of our vacation a wonderful experience.

Owner Response, 23 Mai 2018

We are thrilled that you enjoyed your stay here with us at Best Western Plus Peak Vista Inn & Suites. It is wonderful to know that you found your breakfast scrumptious and that our team provided you with exceptional service. Should your travels bring you back to the area, we look forward to having you stay with us again.

"Good Times in Colorado"
65mike1965, 21 Mai 2018

The room was excellent, It was clean bed was so soft . Bathroom was clean it was a well set up room everything was neatly placed. The AC Unit worked great the staff its self was excellent very helpful with anything you needed to ask for, Parking was not a problem. You felt safe inside and outside of the hotel. The Front Desk Staff was very helpful with directions to several areas we wanted to see. Breakfast was great one of the best we had during our 5000 plus miles traveled on this trip. Becoming a Best Western Rewards Member was the best thing we ever did in joining for traveling. We always look for a Best Western Plus when we travel because we know the excellent service you get as being a member. Can't wait to see you again soon on our next adventure..

Owner Response, 21 Mai 2018

Dear Mike, We're overwhelmed by your warm praise of Best Western Plus Peak Vista Inn & Suites! It's an honor to have earned your enthusiastic loyalty to our brand. Our team was proud to provide you with the safe, clean, comfortable accommodations and superior breakfast you've come to expect from our locations. We greatly value our Rewards members and we're delighted that our attentive, informative service reflected this. It's also wonderful that parking was convenient for you. We can't thank you enough for your kind words. It's our hope that your trip was enjoyable and we look forward to hosting you again when you return.

"Great Colorado Springs Stay"
thoma433, 20 Mai 2018

The hotel staff was incredibly friendly and helpful. We had one issue that required maintenance attention and they were there within 5 minutes and the issue was fixed immediately with a smile. I want to give particular kudos to Gina, Dusk, Gabrielle, Amber (all front desk) and Jesse (Maintenance). Everyone always had a smile on their face and were happy to help with any questions we had during our stay. If all hotels conducted business in the way this location did, traveling would be very pleasurable.

Owner Response, 20 Mai 2018

We couldn't be more grateful to receive your great review. Thanks so much for choosing to be a valued guest with us at Best Western Plus Peak Vista Inn & Suites! We're thrilled to hear that so many members of our staff were able to provide excellent service; we'll pass along your kind words to our hard-working team. We really appreciate you choosing to stay with us during your visit to Colorado Springs. Please hurry back soon for another visit.

"Pleasantly Surprised"
veno1014, 20 Mai 2018

This was my first stay at a Best Western Property. I must say I was thoroughly impressed with the overall quality of the hotel, that staff, and the service overall. The daily breakfast was great but the evening snacks were amazing.

Owner Response, 20 Mai 2018

Here at Best Western Plus Peak Vista Inn & Suites, we love being able to provide our guests with a high value and comfortable accommodations. We are honored that you chose to stay with us for the first time and that we could introduce you to all that the Best Western brand has to offer its guests. Please come back and see us again, and we will have the snacks waiting!

"Wonderful friendly staff, great place to stay"
Villajuan81, 20 Mai 2018

The nice young lady at the front desk was very happy, helpful, and friendly. The morning staff was as well. Any questions or help you needed, they were available and didn't mind at all. The location was great being near a trailhead for the NewSanta Fe Regional/ Pikes Peak trail of you wanted to cycle or run outdoors. Rooms were quiet, comfortable, and clean. Would definitely stay again when in the area.

Owner Response, 20 Mai 2018

Thank you for sharing a terrific review of your stay with us here at Best Western Plus Peak Vista Inn & Suites! We are so happy to hear that you would visit us again when you are in town. Our goal as a team is to provide exceptional experiences and we are delighted that you felt well cared for. As you shared, our location is perfect for a variety of natural attractions! It would be a joy to serve you again.

"Overall excellent place to stay with friendly staff."
TDon2018, 18 Mai 2018

Friendly greeting, Provided snack/dinner, good breakfast, pleasant room. and a bonus. My wife left her cell phone - we received an e-mail about 3 hours after we checked out . The front office wrapped it for pickup as we had traveled to New Mexico and did not want to incur 6 hours extra travel. UPS picked up the phone and it will be delivered on Monday.

"Great property"
Christinaassa, 17 Mai 2018

Good property located in Colorado Springs. Close to downtown, staff was wonderful, and breakfast was hot and delicious. Very clean. Convenient hour drive to Denver. Will be coming back in the near future

Owner Response, 17 Mai 2018

Dear Christanaasa, Thank you for choosing the Best Western Plus Peak Vista Inn & Suites! We pride ourself on providing an exceptional guest experience, so we're thrilled to hear that you thoroughly enjoyed your stay! It's also great to know that you loved the location as well as the cleanliness of our accommodations! It's also wonderful to know our staff exceeded your expectations, and breakfast was delicious! We appreciate your five-star review and look forward to your next visit with us!

"Exceeded my expectations!"
Jenny W, 15 Mai 2018

What a beautiful hotel. We were greeted by helpful and friendly staff, our room was more than sufficient, and everything was new and spotless. The bed was comfortable and the shower water pressure was amazing. We slept great and thoroughly enjoyed a good breakfast. Definitely would stay again if we visit.

Owner Response, 15 Mai 2018

Dear Jenny, We want everyone who stays at Best Western Plus Peak Vista Inn & Suites to have an amazing visit, so it's great to see we accomplished that with you. Our friendly staff will be thrilled they were a highlight of your stay and that our clean, comfortable rooms were the ideal place to rest. Thank you for sharing how much you enjoyed your stay. Please come see us again soon.

"A Great Place To Stay"
josephk461, 15 Mai 2018

I would rate this place higher if I could. First and foremost for me is cleanliness. This place was spotless, very well kept. The breakfast was good and ample. From fresh fruit to fresh make your own pancakes (you just push a button, the appliance does the rest) to fresh yogurt and eggs, bacon, sausage, biscuits, pastries and cereal, there's plenty to get a good start to your day. But it was the staff that was most impressive. From the clerks to the ones serving breakfast, everyone was super friendly and very helpful. They did everything to make sure our stay was comfortable and great. I mentioned to one of the clerks how nice everyone one is and he deflected the compliment to the owner. He said he is the nicest person he's ever worked for and it comes from the top down. If ever in the Colorado Springs area again and need a place to stay, there's no question as to where I'll stay.

Owner Response, 15 Mai 2018

Dear Joseph, At Best Western Plus Peak Vista Inn & Suites our goal is to impress all our guests, so it's gratifying to know we succeeded with you. It's wonderful to hear that our incredibly friendly staff was able to assist with all your needs and that our clean, inviting rooms were just what you were looking for. Thank you also for your compliments on our variety of breakfast options. It will be a pleasure hosting you again the next time you're in town.

"Please figure out technology..."
Todd S, 14 Mai 2018

I know most don't come here to work but some have too. Internet connectivity is horribly unreliable 1000+ ms latency and you cant even get MB (yes downloads speeds are kb) downloads. I would recommend this but if you cant get 1995 technology in 2018, I cant imagine where else you are falling behind. Trans-fats and Zima anyone?

Owner Response, 14 Mai 2018

Dear Todd, We are sorry to hear that our Wi-Fi connectivity was a problem for you. As Wi-Fi speeds are dependent primarily on traffic external to our property, we hope that the many positive aspects of your stay with us could more than make up for it. Our maintenance team appreciates your concerns and will work to rectify any issues. Come back and see us again when you are in the Colorado Springs area.

"Exceeded Our expectations."
MarkJoy1213, 10 Mai 2018

Best Western Plus Peak Vista Inn & Suites Exceeded our Expectations. Best View of Pikes Peak we saw from Anywhere in the Area. Helpful and friendly Staff. Would HIGHLY RECOMMEND this property to Anyone Staying in the Colorado Springs Are_

Owner Response, 11 Mai 2018

Dear Mark, Thank you so much for recommending Best Western Plus Peak Vista Inn & Suites! We're thrilled to have exceeded your expectations. With unbeatable views and dedicated service, a stay with us is always one to remember. We look forward to seeing you again!

"Very clean and comfortable stay"
MrsK111, 07 Mai 2018

Nice,new hotel in area of other high end hotels. Nice touches include fruit infused water and cookies. Easy interstate access. Safe area. Great breakfast-hot and cold options. Comfortable beds. Shower only in bathroom. Near attractions.

Owner Response, 07 Mai 2018

We are very pleased that you had a great stay with us here at Best Western Plus Peak Vista Inn & Suites. Our team is glad that you found your room clean and comfortable and that you appreciated our convenient location as well as our complimentary snacks and breakfast. The next time you visit the Colorado Springs area, we look forward to having you stay with us again.

"Great breakfast"
Doug H, 06 Mai 2018

This is a very good motel. the front desk staff was very welcoming, and Dusk was very cordial, informative and efficient in checking us in. The room was pleasant, quiet, and clean, Excellent upgraded shower and TV. Very reasonable price. Breakfast was OUTSTANDING with tasty fresh REAL food. Bacon and sausage, scrambled eggs with cheese, biscuits & gravy,,,very nice. Very organized, extensive, and clean. Facility is beautiful..

Owner Response, 07 Mai 2018

Dear Doug, It was a pleasure hosting you during your recent trip. We're thrilled our clean, quiet rooms offered you the ideal place to relax and that our upgraded shower and TV added to your comfort. Our friendly staff was happy to provide you with information about the area and will also be glad you enjoyed the delicious breakfast selection. Thank you for the wonderful review. We look forward to seeing you again the next time you're in town.

"Loved this hotel!"
Denrah5, 05 Mai 2018

My husband and me recently stayed 3 nights (Sat. thru Tues) at this hotel. Everything was great. We had a 4th fl., king room suite with mountain view. Room was very clean, comfortable bed, separate sitting area, plenty of storage, cute window seat to view the mountains in the distance. I never heard a peep from outside/or our neighbors. We also very much enjoyed our 3 breakfasts. Sunday morning was a little crowded/busy but we got seats within minutes of arriving. The breakfast workers constantly refilled anything running low. They were on top of things. Hotel was centrally located to where we needed to be. Liked how there were a few restaurants within walking distance. We actually ate at two of them. Cold water/coffee always available in the lobby. I would recommend this hotel and I would also love to stay here when we return.

Owner Response, 05 Mai 2018

Wow! What a wonderful review of your stay here at Best Western Plus Peak Vista Inn & Suites. It was an absolute joy to have you with us and we are thrilled to hear that your experience was exceptional. We believe that the little touches make all the difference and we are so happy to see that amenities like our window seat, tasty breakfast, and lobby refreshments added up to a big value. It is terrific that our location was perfect for you as well! Your recommendation means the world to us and we can't wait to have you back.

"Great place to stay!"
hraw42, 05 Mai 2018

Look no further! The bed was extremely comfortable. The partition wall that goes between the couch and the bed area helped filter light so I could read without the light disturbing my daughter who was trying to sleep. The breakfast was hot and delicious with plenty of options. While I love dogs, I am very allergic to them. Since so many hotels are now pet friendly, it was great to spend a night at a hotel and not have to worry about allergies, as they are not pet friendly. Thank you.

Owner Response, 05 Mai 2018

Thank you for taking the time to tell us why you loved your stay with us at Best Western Plus Peak Vista Inn & Suites! We're thrilled to hear that everything from our hot breakfast to our well-appointed rooms made for a restful and enjoyable stay. We appreciate your encouraging compliments, and we hope to have the pleasure of hosting you again soon!

"Good overall"
Jim H, 03 Mai 2018

A quiet location, but not far from local attractions. Hotel was clean, service was very good, and rooms were up to Best Western standards. The 'free' breakfast was good, and the service at breakfast excellent. For future visitors, this hotel is walking distance to a number of bars and restaurants. This is not obvious from the hotel description, but probably should be! Overall a very pleasant stay

Owner Response, 03 Mai 2018

Dear Jim, Your review is such a treat for our team here at Best Western Plus Peak Vista Inn & Suites! We were excited to provide you with a positive, comfortable stay. It sounds like you took full advantage of our terrific location and we're happy that you were pleasantly surprised! Thank you for sharing your tip. We can't wait to serve you again.

"Good location"
jmresources, 03 Mai 2018

Clean rooms, good service, not too noisy, internet quality acceptable, breakfast quality good for a reasonably priced hotel and service very good. They held a disabled access room for us on the first floor with a phone call 4 days before which is better than average even for more costly accomodations.

"security"
shh144, 01 Mai 2018

4 night stay one car broken into (glass in parking spot) most of the day, 3rd night someone took a crowbar and tried to pry the driver side door open. Might have been more damages but that's what I noticed. Signs posted all over parking lot that management takes no responsibility for car damages - appears to be a big problem at this hotel location. The hotel itself is fine, just wouldn't stay there again due to the parking lot security issues - just not worth the risk

Owner Response, 01 Mai 2018

Thank you for coming to us with your concerns. The safety of our guests and their possessions is paramount to us and we sincerely apologize for any situations that made you feel uncomfortable in our parking lot. Please know that we take these matters seriously and intend to investigate fully. We advise our guests to report any situation to the proper authorities. It saddens us to know that this detracted from your otherwise positive impression of our hotel. We appreciate your feedback and hope you'll consider choosing us again in the future.

"co springs stay"
Lora C, 30 Avril 2018

The location is convenient, and downtown is about a 15 minute drive. We had a 4th floor updated room which was spacious enough and clean. The front desk and breakfast service was good, and the selection at breakfast was adequate. If you are a light sleeper, I would recommend requesting a room off of the highway.

Owner Response, 30 Avril 2018

Dear Lora, We're glad you enjoyed your recent stay at Best Western Plus Peak Vista Inn & Suites and found our front desk staff friendly and helpful. We apologize for any highway noise you noticed, but we're glad to hear that you found our location convenient. Please keep us in mind the next time you plan to visit the area. We would love to welcome you back.

"Good Location"
SnoopyFan1, 28 Avril 2018

Front desk staff was friendly & helpful. Breakfast was good. Room was nicer than your standard BW plus towels were large and thicker than what you normally get. I loved the shower head in the bathroom. The Peak Vista Inn is not far from a wide variety of restaurants and the tourist attractions of Colorado Springs. Would definitely stay there again.

Owner Response, 29 Avril 2018

At Best Western Plus Peak Vista Inn and Suites, our highest priority is the comfort and satisfaction of our guests, and nothing is better than receiving great reviews. Thank you so much for your kind words, we're glad that you enjoyed your time with us. Our friendly staff works hard to provide a great experience for all visitors, and we're happy to know that you received friendly service and a delicious breakfast. Also, thanks for letting us know that you loved our shower heads and found our location convenient and fun. From all of us, we would like to thank you for your excellent review and can't wait to serve you again in the future.

"Hilton, Marriott please note: hotels don't need to be ugly boxes"
kleinber, 25 Avril 2018

This hotel has nearly all of the amenities one would find in a Hampton Inn or Marriott Courtyard: very comfortable bedding, attractively decorated rooms with everything you'd need. Free breakfast buffet. There's one big difference: Peak Vista has a great looking stone and wood front lodge design, and mature pine trees surrounding the property which overlooks the mountains. The neighboring Hampton Inn and nearby Marriott are ugly, barren blocks set the wrong way to take advantage of the view. Hilton and Marriott need to consider the outdoor setting and appearance of the hotels they are building. They are way behind Best Western Plus on this. If in the area, I'd stay here again. I enjoyed it and was sorry to leave.

Owner Response, 25 Avril 2018

Thank you so much for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites! It makes our day to hear that you enjoyed such a positive experience during your visit, specifically the bed and breakfast. We're so glad that you found the decor and landscaping to be ideal and incorporated well with the surrounding views. We appreciate your kind words and hope you will stay with us again next time you are in the Colorado Springs area.

"Great Place to Stay"
beds1996, 24 Avril 2018

After spending part of our week in Denver at a Hilton property, we traveled to Colorado Springs for the remainder of the week. This hotel, hands down, was better than the Hilton we were in. Beds were comfortable, coffee and fruit infused water available 24/7 in lobby. We are not breakfast people, but area appeared well stocked, organized, and clean. Grounds and building were clean and well maintained. Mountain views are stunning. Food and shopping nearby.

Owner Response, 24 Avril 2018

Thank you for making Best Western Plus Peak Vista Inn & Suites a part of your journey! We are so excited to receive your five-star feedback and appreciate you detailing some of the highlights of your experience. Nothing complements our incredible vistas better than a cozy, home-away-from-home experience. We look forward to your next stay!

"Work trip"
James W, 23 Avril 2018

Working near by and choose this place to stay. Would highly recommend it, the room was very well appointed and the morning breakfast was good as well, very typical for state side offerings. close to freeway if you are traveling through. good restaurants close by

Owner Response, 23 Avril 2018

Dear James, We're honored by your warm recommendation of Best Western Plus Peak Vista Inn & Suites! It's great to know our location was convenient for work and we hope your business trip was productive. We're also delighted that you enjoyed our well-appointed accommodations, tasty morning breakfast, and proximity to the freeway and restaurants. Many thanks for your kind words. We hope to see you again soon.

"Always friendly staff and great breakfast!"
janettharpe, 22 Avril 2018

Everyone here is very nice and accommodating. The hotel is always clean and has a great breakfast. Close to shopping and restaurants. This has been a stop over stay several times and each time the experience is the same. This is a great hotel for the price.

Owner Response, 22 Avril 2018

Dear Janett, We're proud to include you among our returning guests. It's great to hear that our friendly staff and clean, cozy accommodations keep you coming back to stay at Best Western Plus Peak Vista Inn & Suites. Thank you also for sharing how much you enjoy our delicious breakfast selection. We look forward to seeing you again soon.

"Don't miss staying here!"
Linda O, 18 Avril 2018

This hotel is an example of how hotels should be run! The staff at the front desk were welcoming and friendly; they made you feel like you were old friends! The hotel itself is beautifully decorated and spotless. Rooms are comfortable and updated and clean. The breakfast was wonderful with lots of options AND the breakfast staff made a point of keeping everything clean, stocked and they interacted with the guests in a friendly and welcoming way making sure everyone had what they needed. I'd stay the overall service was exceptional! If you need a nice place to stay in Colorado Springs, don't miss this hotel!

Owner Response, 18 Avril 2018

Dear Linda, Our team here at Best Western Plus Peak Vista Inn & Suites is overjoyed to be recognized as a great option in Colorado Springs. We take pride in delivering a value worth getting excited about and we're thrilled that our spirit was evident throughout your stay. A warm welcome always gets the visit off to the right start! Your recommendation means so much to us and we would be so happy to have you back for another stay very soon.

"At home for 22 days"
Bruce118, 15 Avril 2018

Gina and her staff (especially Gina) made me feel that they had my back with any issues that would come up. Gina is a professional. She can run the hotel, she will run a company or organization at some point in the future or at least she should. She handled a difficult situation with honesty and was relentless in getting me what I needed. She did this doing 3 other things at the time... never sweated. Her boss should be commended to for selecting her. The housekeeping staff were weak on English but I guess that's the way of the world now. They were professional, hard working and very nice ladies but if I didn't speak Spanish I'm sure I would have been a bit frustrated. Oh yeah, great views of the mountains.

Owner Response, 15 Avril 2018

Dear Bruce, Thank you for choosing Best Western Plus Peak Vista Inn & Suites! We are so happy that you found the service of Gina to be such a highlight of your visit. She is an absolute star! Our whole team strives to reflect a spirit of hardworking, personal care. We can't wait to host you again!

"Friendly and Comfortable"
123Janski789, 15 Avril 2018

We stayed one night before flying home from Denver. The room was spacious and comfortable for a night in. We watched the April snow from the comfort of our room. Refrigerator and microwave were a plus.

Owner Response, 15 Avril 2018

It was our pleasure to provide you with a clean, comfortable place to spend the night prior to your flight. We're thrilled our spacious accommodations offered you a place to enjoy the snow and that you appreciated the in-room fridge and microwave. If your adventures bring you back to the area, please come stay with us again at Best Western Plus Peak Vista Inn & Suites.

"Great hotel!"
sleetham, 14 Avril 2018

Very nice room. Loved the shower. Most of the time, the shower heads are too short for my husband, but this was perfect and great water pressure. Also, one of the best breakfasts I've ever had at a hotel. Would definitely stay at this hotel again.

Owner Response, 14 Avril 2018

We are so happy that you would stay with us again here at Best Western Plus Peak Vista Inn & Suites. Our goal is to provide experiences worth returning for and your review is a tremendous compliment. Hearing that our breakfast is among the best is outstanding! Come back soon.

"Loved this place"
Kathy C, 12 Avril 2018

We stayed one night while we were in Colorado Springs. A very good Best Western Plus! Room was very clean (king suite), bed was comfortable. Breakfast had many choices. What we greatly appreciated was that the sound on the two TV's in the breakfast area was turned down very low, so we could enjoy our meal in peace. Most hotels have the TV set on news and blasting! The last thing we want on a vacation is to hear all the bad news. Also, every single employee at the hotel, from desk staff to breakfast worker to maids...all greeted us with a smile and good morning.

Owner Response, 12 Avril 2018

Dear Kathy, It was our pleasure to have you stay with us overnight here at Best Western Plus Peak Vista Inn & Suites. It makes us smile to know that you had a fantastic experience in your large and comfortable king suite. In addition, we are glad you liked our delicious breakfast as well as found our entire team friendly and helpful. The next time you visit the Colorado Springs area, we look forward to having you stay with us again.

"Simply The Best!!"
Niki0145, 09 Avril 2018

Came for a quick get away. The lady that checked us in was very welcoming and friendly. The room was clean and quiet and the pool was awesome. I had a bottle of wine and did not have a cork screw, so the front desk gal made sure to find me one, super helpful. I have stayed here a few times and I my favorite thing is the staff. They really do make you feel welcome and put guest service at a standard of excellence.

Owner Response, 09 Avril 2018

Dear Niki, Returning guests pay us the greatest compliment by continuously choosing to stay with us. We are thrilled that you enjoy each visit with us. Our team will be delighted to know that their dedication to customer care goes a long way. We look forward to your next stay!

"Great hotel"
Chet V, 08 Avril 2018

This is a nice hotel on the north side of town. The rooms are a good size and clean and the staff is very friendly and helpful. The included breakfast buffet is similar to what you find at other BW+ locations. There are a couple of restaurants within easy walking distance for dinner options.

Owner Response, 08 Avril 2018

Dear Chet, We're honored you chose to stay with us and we appreciate you taking the time to share your experience. It's great to hear that our location was perfect for enjoying local dining options and that our tasty breakfast selection provided you with a satisfying start to the day. Our staff strives to ensure all our guests feel at home and will be happy to know they were a highlight of your visit. Thank you for sharing how much you enjoyed your stay in our clean, spacious rooms. We look forward to seeing you again soon.

"Family friendly"
m0nika719, 07 Avril 2018

We had a reservation at the Clarion on Bijou St. The day of check in, we were informed that they don't rent out rooms to locals. The 3rd party that we made our reservation through called best western and they were very welcoming and accomidating!

Owner Response, 07 Avril 2018

We are thrilled to hear that you chose Best Western Plus Peak Vista Inn & Suites for your recent local getaway! It makes us glad to know that we were able to accommodate your needs and work out the misunderstanding with the reservation. It is always a pleasure having families stay with us, and we would love to see you again in the future if you ever need a quick escape again!

"Highly recommend!"
mrsrouleau, 06 Avril 2018

From the minute we arrived to the minute we checked out the experience with this hotel was top notch. All the staff I interacted with was friendly and very accommodating. Gina checked us in and she was very friendly and polite. The breakfast staff was superb, always coming around asking if we needed anything. I was asking the gentleman in maintenance what we needed to see while in town and he gave us some ideas along with directions to get there. Would definitely stay here again and would recommend to family and friends.

Owner Response, 06 Avril 2018

We are honored that you chose to stay with us here at Best Western Plus Peak Vista Inn & Suites for your recent visit to the area! Thank you for taking the time to leave us with your feedback. It brings us great joy to know that you found our staff to be friendly and accommodating, and we will be sure to pass along your kind words to Gina and the entire team. It was truly a pleasure having you stay with us, and we look forward to seeing you again on your next visit!

"Excellent Stay!!!"
Josiah00, 03 Avril 2018

The staff was amazing both the front desk and the food staff!! They were so friendly welcoming and made us feel like we were at home. Sounds really cliche, I know, but they really we're great!! One of a kind hotel I've stayed in!

Owner Response, 03 Avril 2018

Dear Josiah, We are so glad to hear that you enjoyed your stay with us here at Best Western Plus Peak Vista Inn & Suites! Thank you for taking the time to leave us with your kind words. It warms our hearts to hear that you found our staff to be friendly and helpful, and we will be sure to congratulate our entire team on doing a great job. It was a pleasure having you stay with us, and we would love to see you again in the future!

"Would definitely recommend!"
Mack374, 03 Avril 2018

Everything was spot on. Front Desk (Gina & Dusk are awesome), housekeeping, bed, pillows, pool, breakfast and my room was quiet. I would definitely stay again and recommend this hotel. And the fruit infused water in the front lobby was the perfect touch to a great stay.

Owner Response, 03 Avril 2018

Dear Mack, We are thrilled that you had a terrific stay with us here at Best Western Plus Peak Vista Inn & Suites. It makes us proud to know that you found your room clean and quiet and your bed and pillows comfortable. By the same token, we are glad that you enjoyed relaxing in our sparkling clean pool as well as starting your day off right with our delicious breakfast. Should your travels bring you back to the Colorado Springs area, we hope you will stay with us again.

"Good Choice"
Donald W, 02 Avril 2018

Can't say enough about the customer service. Check in was a breeze (multi-tasking young lady at the front desk) and check out was a snap. Rooms are well appointed, quiet and peaceful. The included breakfast was better than most other chains I've stayed at. We would definitely go back when passing through again.

Owner Response, 02 Avril 2018

Dear Donald, Our friendly staff was happy to host you and will be so pleased you appreciated their prompt, professional assistance. It's great to hear that our peaceful, well-appointed rooms provided you the ideal place to rest and that our tasty breakfast options offered you a satisfying start to the day. Should your travels bring you back to town, we invite you to stay at Best Western Plus Peak Vista Inn & Suites again.

"Awesome hotel"
deborah d, 01 Avril 2018

Very clean, comfortable, friendly hotel. Pool/hot tub is nice. The Breakfast they put out has a wide variety, is fresh and tasty. If I come back to the springs this is were I will will be staying. The staff is very friendly and accommodating. My only complaint is the mattress is a little too firm for my liking.

Owner Response, 01 Avril 2018

Dear Deborah, We loved having you! Thank you for taking the time to share your thoughts and leave us a stellar rating. Your kind words are tremendously encouraging for our team! We're especially happy to see that our breakfast was a worthy highlight. Your return visit would be an honor! Come back soon to Best Western Plus Peak Vista Inn & Suites.

"Day Away"
dtippie1, 28 Mars 2018

Colorado Springs is a great place to visit. We had a great time the Room was very nice, Breakfast was wonderful. The staff was very helpful. We would definitely stay here again if the opportunity presented it self.

Owner Response, 28 Mars 2018

Hello dtippie1, Thank you for taking the time to leave us a review, regarding your recent stay, at the Best Western Plus Peak Vista Inn & Suites. We appreciate you kind feedback, and are delighted to see, that you enjoyed your recent stay with us. I will make sure to relay your comments to our entire team, as they pride themselves, in delivering the best guest experience. Again. thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Really great stay, clean room, friendly staff"
diannes501, 26 Mars 2018

One of the best hotel stays, the staff went above and beyond at the front desk and at the nice free breakfast, they have really nice fruit infused water always ready and they even had fresh baked cookies when I checked in. I can't say enough!

Owner Response, 26 Mars 2018

Hello diannes501, Thank you for taking the time, to leave us a review, regarding your rect stay at the Best Western Plus Peak Vista Inn & Suites. We appreciate your comments, and I delighted to learn, that our team went above and beyond, in providing you a superb experience. Furthermore, I am thrilled that you enjoyed the " little extras" we always try to provide. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Clean, Warm & Comfortable"
Bryan B, 25 Mars 2018

Our favorite place to stay in the Springs. Warm, friendly staff, excellent breakfast bar (soy milk, yogurt, ripe bananas, oranges, bagels, scrambled eggs, sausage, pastries, coffees and teas, and much more.

Owner Response, 25 Mars 2018

Hello Bryan B, Thank you for taking the time to leave us a review, regarding your stay at the Best Western Plus Peak Vista Inn & Suites. We appreciate your kind comments and are delighted, that you enjoyed your stay. I will make sure to relay your review to our entire staff, especially our breakfast team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Fantastic service and nice clean place to stay"
Rachel20202020, 24 Mars 2018

The staff that checked us in were so very friendly and helpful. And at breakfast the dining room staff was observant and kind and even cleared our plates for us. The room and pool/hottub were clean and enjoyable. I was honestly impressed by how we were treated by the staff, they go above and beyond.

Owner Response, 24 Mars 2018

Hello Rachel20202020, We appreciate you taking the time to leave us a review, regarding your stay at the Best Western Plus Peak Vista Inn & Suites. I am very happy to see, that our team was able to deliver a superb experience. We always try to go the " extra mile", and I am pleased to see that we did just that. I will make sure to relay your comments to the entire team. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Pikes Peak"
TCC1982, 23 Mars 2018

Great place to stay. Not far from Pikes Peak. They have a free breakfast. The hot tub was great after a long day of driving. The front desk went out of there way to print directions to Pikes Peak. Was very easy to follow. Enjoys the day and seeing Cripple Creek.

Owner Response, 23 Mars 2018

Hello TCC1982, We are thrilled, that you enjoyed your recent stay at the Best Western Plus Peak Vista Inn & Suites. Furthermore, I am happy to see, that you enjoyed our hot breakfast, and had the time to soak in the Hot Tub. Sightseeing can be an adventure, and I am glad our team members were able to give you directions and tips, on what to do. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 [email protected]

"vacation"
chrystalatkinsja2018, 22 Mars 2018

comfortable stay, staff was very pleasant, and friendly. Family also enjoyed our stay in the hotel. shower was handicapped access for me to use the shower. Shower allowed for wheelchair available. Thank you.

"Front Desk Staff"
Breanna B, 22 Mars 2018

Excellent Service. Very Professional. Pleasure to deal with this young lady and she is an asset to your company! Bree and Dusk were also very proficient at all the tasks I needed help with. The facility was top notch! Will stay here again in the future!

"Amazing personnel"
Irina B, 22 Mars 2018

I was really impressed with the hotel and especially its personnel. Everyone at the hotel, including front desk and housekeeping personnel, was very kind, attentive, and hospitable. I appreciated their smiles and excellent customer service. Many hotels have good amenities these days, but this hotel's team puts it above the rest. I The hotel was clean and modern. Breakfast was great too. Highly recommend!

"Great hotel at a great price!"
wesmevans, 21 Mars 2018

Great hotel. Best Western was never on my radar for a hotel. When researching hotels in Colorado Springs, this hotel had the highest customer reviews. It was hard to believe that this hotel was this great at the price. Our family was completely satisfied with hotel. It exceeded our expectations. Very clean, updated, great breakfast options and most importantly, an amazing staff. Some reviews said the rooms are small. They seemed slightly smaller than the average room, but our family of 4 had no issue with the size for our 3 night stay. I highly recommend staying here when in Colorado Springs.

Owner Response, 21 Mars 2018

Hello wesmevans, Thank you for taking the time to leave a review, regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. I am very happy to learn that you gave our brand, especially our Hotel, a try. Furthermore, I am very delighted to see, that my team was providing you with superb service . We do hope that you will come back to see us, when back in our beautiful town. Again, thank you, for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Spring Break Stay"
User, 19 Mars 2018

Enjoyed this Hotel and the accommodations. Never stayed at a best western plus, but very impressed with the reception staff. They were very friendly and always helpful. The biggest frustration that needs tremendous improvement would be the breakfast counter/line-up. Always welcome warm breakfast options but felt like processing through a medical line waiting for my next injection. There is space to add another counter for warm foods so customers would have an option rather than standing and blocking others from just having cereal or pastries. Plenty of seating options that adding the other counter would not remotely take away any seating. Aside from that enjoyed my stay and if this improvement was added definitely worthy of a 5 star review.

Owner Response, 19 Mars 2018

Hello, Thank you for taking the time to leave us a review, regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. We are delighted to see that you enjoyed your recent stay with us, and that you enjoyed our brand. I will make sure to relay your comments to the staff. My team and I, are always looking for ways to improve the guest experience, and are always open to suggestions. Currently, we are working on improving the flow in the breakfast area, and we are excited that some changes to the setup are coming soon.I do hope to welcome you back in the near future, so you have a chance to experience the new changes. Again, thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"Stay here first!"
MTViper, 15 Mars 2018

This property is new, clean, friendly, and great for travelers. I booked it on the Best Western website and it exceeded my expectations in every way. Great staff, clean rooms, great amenities. Great night's sleep. I'm coming back again next time I'm in town.

"Wonderful stay! "
Shannon E, 14 Mars 2018

Pros: Beautiful mountain views Very clean Friendly and helpful staff Above average breakfast Nice heated pool and hot tub Good location Large shower head and strong water flow Cons: Double Queen Room is small Bed and sheets are not very comfortable

Owner Response, 14 Mars 2018

Hello Shannon E, Thank you for taking the time to leave a review regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. My Team and I are happy to see, that you enjoyed your recent stay with us. We do offer different room sizes and room types. I do apologize, if this was not explained to you, during your booking process. Currently, we are in the process of implementing new linens and new mattresses are also arriving in the near future. I do hope that you will consider us again in the near future. Again, thank you for taking the time to leave us a review. Best regards, Nicki M. 719 598 7500 [email protected]

"Pikes peak"
emhmds, 14 Mars 2018

great hotel. attentive staff. generous breakfast. traveler friendly pool schedule. 10- 12 midnight for adults only :). internet service wasn't working but staff worked for 30 minutes until it was functioning

Owner Response, 14 Mars 2018

Hello emhmds, Thank you so much for leaving us a review regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. We appreciate your comments and we are thrilled to see, that you enjoyed the Hotel and our amenities. Please know, that the Internet issues have been resolved and I am glad that our Team was able to assist you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice place to stay in Colorado Springs!"
TDFox, 14 Mars 2018

The staff is very friendly and helpful. Rooms are nice, but the beds are a little hard. It is quiet and in a good location. The breakfast is really good with great coffee! We loved walking out the front door and seeing the beautiful mountains!

Owner Response, 14 Mars 2018

Hello TD Fox, We appreciate you taking the time, to leave us a review, regarding your recent stay at the Best western Plus Peak Vista Inn & Suites. I am glad to learn that you enjoyed the magnificent views of Pikes Peak and the entire Front Range. Furthermore, I am pleased to see, that our entire team left a memorable impression. I will make sure to relay your review to each one of them. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Best Western Plus"
KSColorado, 12 Mars 2018

I haven't stayed in a Best Western in some time. I booked the CO Springs hotel for a business trip. It was exceptionally clean. The snacks before dinner were a nice treat. Breakfast before my meeting was helpful and fueled me for the morning. The service staff were very helpful and pleasant. The only thing I'd change is the exercise room. it was too hot to run on the treadmill. There was a fan but the room was exceptionally hot, maybe due to the fact that the pool was next to the exercise room. I didn't get a chance to swim but the pool looked inviting.

Owner Response, 12 Mars 2018

Hello KSColorado, Thank you for leaving us a review, regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. I would like to take the opportunity, to welcome you back, in staying at our brand. As you mentioned in your review, we are taking great pride in delivering a superb guest experience, and I am thrilled to see, that our team was able to do so. I do apologize for the inconvenience about the temperature in the work out room. I will send our engineer to take a look at the isuue. Again., thank you for your kind review and I do hope to welcome you back in the near future. Yours in hospitality, Nicki M. [email protected] 719 598 7500

"Big room!"
JanandDan, 03 Mars 2018

We spent a very comfortable night at this hotel. I loved sitting at the window seat overlooking the view. The room was very large with a separate sitting area. A great stay! Wish we could have stayed longer.

Owner Response, 03 Mars 2018

Hello JanandDan, Thank you for taking the time to leave us a review on TripAdvisor. We are pleased to see, that you enjoyed your recent stay with us. I am thrilled that our team was able to provide you with a superb experience, and that you enjoyed the view from your room. We do hope to welcome you back in the near future, and again, thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"Unacceptable Customer Service"
sharw2015, 27 Février 2018

I've had worse customer service experiences, but not at a hotel. I made a reservation for a Friday night. Well within my cancellation window, I realized I needed to change to Saturday night instead. Having a question regarding the process, I called the central reservation number. A pleasant woman answered my question and assured me that she had made the change and I need do nothing further. On Saturday evening, I arrived at the motel to find that no change had been made, I had no room, and I had been charged for no showing the night before. Two nice young front desk clerks had no idea or authority as to how to fix the problem. Only a manager could do so and they don't work on week-ends (apparently no one travels on week-ends). And because it was evening, the brand's customer service office was closed. Fortunately, I had 2 emails showing both contacts to BW on the 2 different days. After at least an hour of standing there and multiple phone calls trying to reach someone with some authority, I was finally booked into an empty room and promised that the person who checked me out in the morning would give me a refund for the night before. By the time I got into the dingy room, it was late and I was unhappy and worn. The bed was comfortable enough that I slept well. The next morning ,after the typical free breakfast, I went to check out and the front desk clerk knew nothing about the situation or refund. Some time and phone calls later, I was given 2 receipts - one for the night I was there and a refund for the night I wasn't. I am now waiting for that refund to hit my credit card. I used to think that Best Western was a higher end mid-level chain. I don't know if the brand has changed or my expectations have risen, but this was a disappointment. There was lack of training and follow through at the central reservation level as well as a lack of training, empowerment, and availability at the mid and local level. This was an unpleasant experience that has left me with a bad taste for the brand.

Owner Response, 27 Février 2018

Hello sharw2015, Thank you for taking the time to leave us a review on TripAdvisor. I am very sorry to hear about the issues you had encountered while staying with us. Let me assure you, that we take every complaint very serious. I also have received your complaint through Best Western Customer Care.As I can not speak for our Central Reservation System or Customer Care Help Desk, I can speak as what has transpired while you were at our Hotel. My sincere apologies, that our Front Desk Manager was already gone for the evening on Saturday, and that I was off on Sunday, however, as soon as I received the phone call on Sunday morning, and had the issue explained to me, I corrected the problem and refunded your Credit Card. We take security very serious, that is why not every team member, can access credit card information, in order to place a refund. This is a common practice in the Hotel Industry. As for the room type you were placed in, I do apologize if you felt that you were put in less desirable room, but that is what you initially booked. We take customer service very serious and always strive to provide superior customer care.Again, I do apologize, that we, on property could not fix the problem in a timely manner, which was beyond our control from the beginning. Best regards, Nicki M. 719 598 7500 [email protected]

"Sheets not changed"
joyoftravel100, 25 Février 2018

Check in experience was outstanding. Friendly, helpful, and efficient. The room had beautiful views of the mountains but imagine my surprize when I pulled back the sheets and found crumbs and hair! The staff mentioned they are always getting on housekeeping and that this is an ongoing problem. I would prefer clean sheets over fancy folded towels anyday!!

Owner Response, 25 Février 2018

Hello joyoftravel 100, Thank you for taking the time to leave us a review on TripAdvisor. I am sadden to see, that you did not have a great experience, while staying with us. Clearly, our HouseKeeping Department, dropped the ball, with the cleanness of your bedding. Let me ensure you, that this is not an ongoing issue, at our Hotel. We pride ourselves on superior customer care and the cleanest rooms. I am not sure what our team member referred to., but I do hope that our Team member corrected the issues on the spot. I will discuss this isolated incident with our Executive Housekeeper, to figure out what has happened and on how to prevent such oversight in the future. Again, my sincere apologies for the issue and I do hope you will give us another try in the near future. Best regards, Nicki M. [email protected] ]719 598 7500

"Colorado Springs "
Tammy G, 24 Février 2018

Great hotel! We stayed for the weekend to celebrate our granddaughter's 7th birthday as they had recently moved to Colorado Springs from Oklahoma. Rooms were quiet and well furnished. Staff was very helpful and friendly. Breakfast had variety. We had a beautiful view of the mountains. We will stay again at this Best Western when we return!

Owner Response, 24 Février 2018

Hello Tammy G, Thank you for taking the time to leave us a review. We are so happy to see, that you enjoyed your recent stay with us. Happy Birthday to your granddaughter. How exciting to have the grandparents there on such an important day. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Lovely stay"
Manfrannn, 20 Février 2018

I had only great experiences with all of the staff. Colin in particular was very accommodating. The room was absolutely lovely & it made the weekend getaway with my fiancé one to always remember. 10/10 would recommend.

Owner Response, 20 Février 2018

Hello Manfrannn, We appreciate you taking the time to leave us a review on TripAdvisor. I am so thrilled, that you had a wonderful weekend getaway, with your fiance.I will make sure to relay your comments to our entire team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M 719 598 7500 [email protected]

"AWESOME!!!"
cookie_1211, 19 Février 2018

This is a GREAT hotel!! Booked 2 nights here, HOT breakfast daily, along with regular items, there is also eggs, meat, and I especially liked the waffles ready-made & HOT!! Lots of choices. Room was VERY clean & comfortable, front desk was helpful & knowledgeable, as was housekeeping staff. BEAUTIFUL view of the mountains from the hotel & some rooms, you can request mountain-view room. We WILL stay here again whenever we visit Colorado Springs!!

Owner Response, 19 Février 2018

Hello cookie_1211, Thank you for leaving us a wonderful review on TripAdvisor. We appreciate the feedback, as my team and I are always looking to provide each guest with a superior customer service experience. We are thrilled to learn that we provided you with this superior service while staying with us. It's a pleasure to read that you enjoyed the mountain view as well as the complimentary breakfast. We do hope to welcome you back in the near future, and again thank you for your wonderful review. Yours in hospitality, Gina R. 719-598-7500 [email protected]

"Awesome hotel!"
ap123Chicago, 11 Février 2018

Beautiful hotel, very close to pikes peak, and delicious breakfast. One of the best pools/hot tubs Ive been to in a non-luxury hotel. Very clean, very friendly staff, and comfy beds. Would stay here every time I am in Co-Springs.

Owner Response, 11 Février 2018

Hello ap123Chicago, Thank you for taking the time to leave us a review on TripAdvisor. We are so pleased to see, that you enjoyed your recent stay with us. I will make sure to relay your comments to our entire team, as they are working hard, to make every guest's stay a successful one. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great stay"
rchannel29, 11 Février 2018

Great room and staff. It is in a good location and great dinning close by. I will stay again during my travels.Very clean rooms and facility. Great staff. I look forward to staying again. It is a great location easy to find and no noise.

Owner Response, 11 Février 2018

Hello rchannel29, We appreciate you taking the time to leave us a review on TripAdvisor. My team and I are thrilled to see, that you had a great stay with us.We do hope to welcome you back in the near future, and again, thank you for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Relaxing Visit"
174adame, 07 Février 2018

The hotel was clean, and the staff were very friendly. The hot breakfast was great, and they also offered afternoon snacks at 5pm. The first 3 days of our stay had sketchy wifi in our rooms that was going in and out of service and sometimes did not even allow connection. We first called the front desk, and they said something about resetting the access points that day, but that did not remedy the issue. Ok the third day, we had to use the wifi inn the lobby and told the front desk again that the wifi was not working in our rooms. They fixed the issue the next day. The fitness room is kinda small having a treadmill, elliptical, bike, and resistance machine. The pool and hot tub was vey nice. We will definitely come here again.

Owner Response, 07 Février 2018

Hello 174adame, We appreciate you taking the time to leave us a review on TripAdvisor. My team and I are happy to see, that you enjoyed your experience overall. I do apologize, that you experienced some issues with the WIFI. We have addressed this with our Vendor, and I am happy to report, that the problem was fixed. Again, my sincere apologies, for not being able to have this fixed while staying with us. We do hope to welcome you back, on your future visit to Colorado Springs. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Super Clean Hotel"
Liz R, 05 Février 2018

Tucked in near other hotels, this BW is very clean. Employees always cleaning, obviously take pride in their place of employment. Friendly staff, comfortable atmosphere, good selection of breakfast items.

Owner Response, 05 Février 2018

Hello Liz R, Thank you for taking the time to leave us a review on TripAdvisor. I am pleased to see, that you enjoyed your recent stay with us. Indeed, our Team takes great pride in our Hotel, and I am thrilled to see, that this shows. My team and I do hope to welcome you back in the near future, and again, thank you for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice!"
debd04, 05 Février 2018

Very nice, clean, modern, shower was awesome! Always smelled nice and staff was friendly. Decor was nice. The only thing I didn't like was the hot tub, the jets were different, they shot straight up and right in your face, was annoying. But was still very clean and hot.

Owner Response, 05 Février 2018

Hello debd04, Thank you for your kind review on TripAdvisor. We are happy to learn that you enjoyed your recent stay with us. I do apologize that you encountered an issue with the Spa jets. Based on your review, we did send our engineering department to take a look, and I am happy to report, that the issue was resolved. Thank you for bringing this to our attention. We do hope to welcome you back in the near future, and again, thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"A Night in Colorado Springs"
Paula S, 04 Février 2018

Spent the night at this Best Western on the way to a funeral in Denver, CO. This was a nice hotel that wasn't too far from Garden of the Gods which we chose to visit to burn off some time before heading to Denver. The hotel looks fairly new and our room was great. It is a very good value and hope to stay there again on my next trip to Colorado Springs.

Owner Response, 04 Février 2018

Hello Paula S, Thank you for taking the time to leave us a review on TripAdvisor. My team and I would like to express our condolences, for the loss you experienced. I am glad to see, that we were able to leave you with a positive impression. We do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Very clean"
332ashleysj, 04 Février 2018

Just wanted to get away for the night. Staff was very nice, very clean rooms, plenty of parking spaces. We've stayed at plenty of BW and wasnt to impressed on their breakfast: Not a lot of selections, no butter was put out but their chili was good. :)

Owner Response, 04 Février 2018

Hello 332ashleysj, Thank you for taking the time to leave us a review on TripAdvisor. We do appreciate your feedback, and I will make sure to share this with our entire staff. I do apologize, that the breakfast was not to your liking. My team and I, ry to offer a variety of fresh items, so I am not completely sure,what we have could done differently. Please reach out to me personally , on what we could have done better. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M 719 598 7500 [email protected]

"Amazing"
jodybullatd, 29 Janvier 2018

The customer service here is nothing I have ever experienced before. Above and beyond. Every shift through the whole week!!!!!! Love the refreshing water in the lobby. We literally heard guests complaining about the neighboring hotels that they just left to come to this one because of the quality of service they weren't getting even though they were paying much more. Thank you!!!!!

Owner Response, 29 Janvier 2018

Hello Jodybullatd, Thank you so much for taking the time to leave us a review on TripAdvisor. Our team is dedicated on providing a clean and friendly environment to all of our guests. Great to hear we have done just that for your stay. We appreciate your feedback and hope to see you in the near future. Again, thank you for taking the time to leave us a review. Best Wishes, Gina R. 719-598-7500 [email protected]

"You will not be disappointed!"
Strongmommy, 28 Janvier 2018

I was so impressed by so many things and people at this hotel! I arrived very early into Springs and went to the hotel to inquire about possibly getting into my room. Gina, the young lady at the front desk, apologetically said that there were no rooms at that time. She then invited me to stay and have breakfast, and said that she would call me if a room was available at noon. I think she could tell that I was really tired and her kindness at that moment was much needed and appreciated. The breakfast was delicious! Sure enough, I got into my room at 1230pm and was able to freshen up before my appointment . I even got to enjoy a freshly baked cookie and fresh coffee in the evening. My room was very comfortable and I slept like a baby! I will definitely be back with my family. Gina and the staff made me feel so welcomed. And her hospitality and kindness were genuine!

Owner Response, 28 Janvier 2018

Hello Strongmommy, Thank you for taking the time to leave us a fantastic review on TripAdvisor. We appreciate your kind words, as we always try to exceed our guest expectations. Our team is dedicated to providing the best guest experience, and I am happy to read that we accomplished this during your stay. I will be sure to relay you compliments to the rest of the team. We appreciate your feedback and hope to see you in the near future. Again thank you for your kind words. Your in Hospitality, Gina R. 719-598-7500 [email protected]

"Great hotel while visiting area with family"
Janet M, 27 Janvier 2018

Visiting in January for new grand baby born at st. Francis hospital. Great close by hotel. Good breakfast service and clean dinning area. Near restaurant, convenient to gas and highway25 to Denver. Very near all shopping and eating out nearby.

Owner Response, 27 Janvier 2018

Hello Janet M., Thank you for leaving us a review on TripAdvisor. We are pleased to learn that you enjoyed your recent stay with us. Glad to hear you enjoyed breakfast and other amenities. Congratulations on your new grand baby. We wish you and the family well and hope to see you on future visits to Colorado Springs. Again, than k you for your kind review. Best Regards, Gina R. 719-598-7500 [email protected]

"Always a winner"
stekar1977, 18 Janvier 2018

Hotel is well maintained and staffed with friendly and professional individuals. The location is superb with ready interstate highway access and many nearby dining options. Their breakfast buffet is always satisfying.

Owner Response, 18 Janvier 2018

Hello stekar1977, Thank you for taking the time to leave us a review on TripAdvisor. We do appreciate your feedback and are happy to learn that you enjoyed your stay with us. We do hope to welcome you back in the near future and again, thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"comfortable"
Julie P, 17 Janvier 2018

Nice place to stay...central to most of the locations we needed to access. Great variety at breakfast. Nice views of the mountains from some windows. Friendly and helpful desk staff. Hot tub needed more water.

Owner Response, 17 Janvier 2018

Hello Julie P, We appreciate you taking the time to leave us a review on TripAdvisor. We are happy to see, that you enjoyed the views of the mountains, while staying with us. Furthermore, I am happy that our Hotel was located ideally for your needs. Again, thank you for the kind review and I do hope that we can welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Amazing"
MadelineS1, 16 Janvier 2018

My boyfriend and I absolutely loved staying at this hotel! The front desk was extremely helpful and made our experience so amazing! Clean room, amazing shower, and very comfy couch and bed! We didn't want to leave! No complaints!

Owner Response, 16 Janvier 2018

Hello MadelineS1, Thank you for taking the time to leave us a review on TripAdvisor. My team and I are thrilled to learn, that you enjoyed your recent stay with us.We are delighted to hear, that the room was comfortable and to your liking. Thank you for letting us know. I will make sure to share your comments with our entire team, as they are working hard, to meet our guest expectations. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very Good"
BarbG303, 15 Janvier 2018

I needed a night to get away and recharge from my family. This hotel was the perfect choice, clean, comfortable, awesome breakfast, loved the fruit infused water in the lobby, offered free cookies, had snacks and sundries available, was quite and relaxing, the indoor pool and hot tub was a added bonus. Staff was friendly

Owner Response, 15 Janvier 2018

Hello BarbG303, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are very happy to see, that you enjoyed your recent stay with us. Providing the best experience for our guest is our daily goal, and I am thrilled to see, that we did just that. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Beats the more expensive chains any day!"
jpiatt, 14 Janvier 2018

This 2.5 star hotel beats the more expensive hotels in the Springs area hands down and I can say that from experience as I stayed in the Marriott during this trip as well. If I didn't have to stay there for a conference I'd have booked my entire stay with this Best Western. I'm pretty particular and the room was clean, the staff was very friendly, the breakfast was good and the shower was FANTASTIC! The water pressure was strong and the shower head really big. Water gets super hot and lasts.The bathroom is not big but they made better use of the space in the room. We had a beautiful mountain view, mini fridge, and microwave. It was a quiet hotel even though there were lots of other guests. Easy to find a parking space and quick and easy access to the main roads/highways.

Owner Response, 14 Janvier 2018

Hello jpiatt, Thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to learn, that we provided you with a superior experience, while staying with us. Thank you for pointing out our fantastic Showers and Mountain Views. Again, thank you for the kind review and we do hope to welcome you back, when in the area. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"BEST WESTERN PEAK VISTA"
User, 11 Janvier 2018

Staff was friendly, comp. breakfast a plus, rooms clean and bright, great location, this was my 5th time there and will be back soon. I cant say enough good things about this proprety, staff always has a smile on their face and greets you with a big hello.

"Always happy with BW Plus"
Weaton13, 08 Janvier 2018

No surprise, we enjoyed our stay and have no complaints. The staff was friendly, room was clean and spacious, breakfast was yummy and all for a very reasonable price. It is NOT a 420 friendly hotel. They do not want it on the property in any form.

Owner Response, 08 Janvier 2018

Hello Weaton13, Thank you for taking the time to leave us a review on TripAdvisor. Glad to hear you experienced superb guest service once again. We understand that our strict policy about the consumption of marijuana can be upsetting, but we have chosen to remain family friendly which eliminates cannabis. Again, thank you for your kind review and we do hope to welcome you back again in the near future. Best Regards, Gina R. 719-598-7500 [email protected]

"Exceeds expectations for the cost."
shannoncW8866IT, 07 Janvier 2018

I have major hotel phobia and I have never been so comfortable in a hotel room. Very clean and comfortable. The breakfast was delicious as well. I have never seen a hotel offer fresh bacon, eggs, and biscuits & gravy. In fact, I grabbed a bunch of bacon for the ride to the airport!

Owner Response, 07 Janvier 2018

Hello shannoncW8866IT, Thank you for taking the time to leave us a fantastic review on TripAdvisor. The Breakfast team always strives to provide superior guest service. We are thrilled to see that you received such service during breakfast. I will be sure to relay your wonderful review with the Team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best Regards, Gina R. 719-598-7500 [email protected]

"Very good hotel"
houstonpillu, 05 Janvier 2018

Location is very convenient from interstate. Outside looks good and inside the hotel and room is also very comfortable. Front desk, breakfast area and housekeeping staff is very polite and professional. Breakfast menu is good.

Owner Response, 05 Janvier 2018

Hello houstonpillu, Thank you for taking the time to leave us a review on TripAdvisor. My Team and I are always trying to provide a superior guest experience. We are happy to learn that you had such experience.Thank you for the kind review and we hope to see you in the future. Kind Regards, Gina R. 719-598-7500 [email protected]

"Great Accommodation"
schmidterditter, 03 Janvier 2018

We really like staying here. They have a pool and hot tub, 2 saunas and a workout room. Nice breakfast with all the goodies, and excellent staff and shuttle driver. We had a relaxing evening eating nearby also.

Owner Response, 03 Janvier 2018

Hello schmidterditter, Thank you for taking the time to leave a review on TripAdvisor. We are happy to learn that you had a great experience . However, we are not the location you described. We do hope that you will give a try when in the Colorado Springs Area. Best regards, Nicki M. 719 598 7500 [email protected]

"Close to everything"
Sissiburger, 01 Janvier 2018

Hotel is well located, close to restaurants and shops and in a safe area. It is also very quiet. Rooms are large and comfortable but a little bit dark even though we have a beautiful view on the mountain. The breakfast should be improved in my view with a larger choice. The cleaning of the room was average; our bin was still full after having been cleaned.

Owner Response, 01 Janvier 2018

Hello Sissiburger, We appreciate you taking the time to leave us a review on TripAdvisor. I am glad that you enjoyed your recent stay with us. I have spoken to our Housekeeping Department, to address the issue you mentioned, regarding the trash. Let me ensure you, that this is not the way we usually perform a room cleaning. Again, we appreciate your feedback and hope you will give us another try, when back in the area. Best regards, Nicki M. 719 598 7500 [email protected]

"Family Vacation"
Josh F, 31 Décembre 2017

Excellent Hotel! Friendly staff always made us feel welcome, and was always responsive to any need. Breakfast was expertly maintained, thanks to Tamara, who always had a helping hand to those who needed it. Rooms were comfortable, bathrooms were clean, and well stocked. Coffee in the lobby was always ready, and welcome after coming in from the cold. Kids could not get enough of the pool, and visited several times during our stay. We travel a lot, and this is one of the cleanest Hotels we have stayed at. Highly recommended, and we will return when we are in the area again.

Owner Response, 31 Décembre 2017

Hello Josh F, Thank you for taking the time to leave us a review on TripAdvisor. My team and I appreciate your kind review, and are excited that we could provide such an awesome experience, while staying with us. More so, I am pleased to read, that our Breakfast team and staff, left a memorable impression. I will make sure to share your review with the entire team, especially Tamara. Again, we thank you for your kind review and we are looking forward to your next visit. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great hotel!!!"
Lukas G, 30 Décembre 2017

Hotel was very clean and new. The stuff was very helpful, especially front desk manager - Mrs Rodriguez. Great location of the hotel ( close to highway and all the attractions) . Room was very clean and nice. Highly recommended

Owner Response, 30 Décembre 2017

Hello Lukas G, We are pleased to see that you enjoyed your recent stay with us. Your recommendation means a lot to my team and myself.I will make sure to let our front Desk Manager, Mrs.Rodriguez, know how much you appreciated her. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great hotel!"
AedhDragon, 27 Décembre 2017

We loved being close to things to do and places to eat without being in a noisy or unsafe area! Our kids really enjoyed the pool, which was a great temperature. Hot and fresh breakfast made a great start to the day! The hotel was clean and well - lit, and every member of staff we met was polite and cheerful. They even gave my young sons toys for Christmas! The only thing I can really think to improve on would be the tight parking spaces - they make it a bit difficult for larger vehicles to fit comfortably.

Owner Response, 27 Décembre 2017

Hello AedhDragon, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your kind review and are happy to see that you enjoyed your stay with us. I will make sure to share your review with our entire team, as they are the ones, providing a superior guest experience. We are aware that the parking spaces are a little tight, and they will be made bigger in the spring, to make it easier for our guests. Again, thank you for your kind review and we wish you a happy holiday. Nicki M. 719 598 7500 [email protected]

"Holiday Visit"
263jamesu, 27 Décembre 2017

New, clean facilities. Excellent climate control in room. Comfortable beds, A+ hot breakfast included (food variety and quality a cut above what is usually provided in hotels of this class) pleasant staff, convenient to interstate, Great value. Will book here again.

Owner Response, 27 Décembre 2017

Hello 263jamesu, We are thrilled to learn that you enjoyed your recent stay with us.I will make sure to share your kind review with our entire staff. They are always eager, to provide an excellent service, to all of our guest, and I am happy to see that they did just that. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy Holidays, Nicki M. 719 598 7500 [email protected]

"Mountain View"
blueandtattoed, 23 Décembre 2017

Very friendly staff. Hotel is well kept. Rooms were nice. Beds are very comfortable. Pool and hot tub were nice to relax in. It smelled fresh and clean. The view was beautiful. I will stay there again.

Owner Response, 23 Décembre 2017

Hello blueandtattoed, Thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to see, that you enjoyed your recent stay with us. Furthermore, we are delighted that you liked the room with a view, and the beds. It is our goal to provide the best guest experience, and it looks like we did just that. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy holidays, Nicki M. 719 598 7500 [email protected]

"Nice, reasonably priced rooms"
493mickeyc, 21 Décembre 2017

Staff and service people very helpful and courteous. Conveniently located right off I 25 and close to good dining establishments and nearby tourist attractions. clean, amply sized rooms and a centrally located indoor pool and spa. nice

Owner Response, 21 Décembre 2017

Hello 493mickeyc, Thank you for taking the time to leave us a review on TripAdvisor. We truly appreciate your kind review, and are thrilled to see, that our Hotel was fitting your needs. I will make sure to share your comments with our staff. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy Holidays, Nicki M. 719 598 7500 [email protected]

"Great place and area to stay"
jcaro778, 21 Décembre 2017

We found hotel very clean with friendly a friendly and helpful staff. Desk staff was very helpful in providing information to us as to where to go, eat, etc. Area was great with stores and restaurants near by. Will definitely stay again if we visit in the future.

Owner Response, 21 Décembre 2017

Hello jcaro778, We appreciate, you taking the time to leave us a review on TripAdvisor, My team and I, are happy to see, that you enjoyed your recent stay with us.I am glad, that our staff was able to give you directions to local attractions, and that they were also able, to suggest some restaurants for you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy Holidays, Nicki M. 719 598 7500 [email protected]

"Great Service"
mikerQ5766NS, 18 Décembre 2017

We had a very good stay at the Best Western Plus Peak Vista Inn & Suites in Colorado Springs. The lobby staff was very helpful and friendly. They didn't mind helping you out. The Room was very clean and the way the housekeepers decorated the kleenex and toilet paper was very cute. They should all get a raise in pay. The breakfast was very good and always fresh. This is the second time we stare there and we were satisfied with our stay both times.

Owner Response, 18 Décembre 2017

Hello mikerQ5766NS, We appreciate you taking the time, to leave us a review on TripAdvisor. My team and I are thrilled to learn, that this was your second stay with us.I will make sure to relay your review to the entire staff, especially our HouseKeeping Department. It is the little touches, they provide, which go a long way. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy Holidays, Nicki M. 719 598 7500 [email protected]

"Great Stay"
Grandma653, 13 Décembre 2017

Beautiful place inside & out! Fantastic views of the mountain. Staff is awesome! We definitely enjoyed the hot tub and pool! Our room was exceptional & I wish we could have stayed longer! We will definitely be back!

Owner Response, 13 Décembre 2017

Hello Grandma653, Thank you for taking the time to leave us a review on TripAdvisor. My team and I, appreciate your feedback, and are thrilled that you enjoyed your recent stay with us. Personally, I am happy, that you were in a mountain view room, and had the opportunity of enjoying the magnificent views of Pike's Peak. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Manager "
Jerry G, 12 Décembre 2017

Awesome people were great the food too my room was excellent well worth the stay. Clean neighborhood an safe area. Staff was extremely helpful in finding things to do in town well worth the effort and money to stay at this best western

Owner Response, 12 Décembre 2017

Hello Jerry G, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are thrilled to learn that you enjoyed your recent stay with us. I will make sure to share your comments with our entire team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great Location, Great Staff"
Craig C, 12 Décembre 2017

I stayed here with a group for work. Everything was professional, organized, and comfortable for our stay. We had one issue with our stay unrelated to the staff and property. Management was quick to deal with the issue in a professional and helpful manner. When we go back to Colorado Springs we will definitely look to stay at this property again.

Owner Response, 12 Décembre 2017

Hello Craig C, We appreciate you taking the time to leave us a review on TripAdvisor. My team and I are thrilled to see that you enjoyed your recent stay with us. I am sorry to hear that you had some issues, outside of our Hotel, but very glad, that our team was able to help you. We do hope to welcome you back in the near future, and again, thank you for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Quiet Sunday Overnight"
LassieBV, 12 Décembre 2017

Attentive staff, off season, pretty Christmas tree in lobby, 2 newspapers, infused water, clean throughout, fresh breakfast, plenty of parking in a well lighted lot, No cookies on Sundays! Convenient location near I-25, restaurants and shopping

Owner Response, 12 Décembre 2017

Hello Lassie BV, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your fantastic feedback, and are happy to see that you enjoyed your recent stay with us. I do apologize that we did not provide a cookie on the sunday, you stayed with us. We will make sure to incorporate cookies from now on. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great stay"
charisse712, 11 Décembre 2017

Room was very clean and comfy ~ front desk staff was very professional and helpful. We needed a few extra minutes to load our vehicle prior to leaving the property and staff was very courteous about it.

Owner Response, 11 Décembre 2017

Hello charisse712, We appreciate your feedback and are happy to see, that you enjoyed your recent stay with us. I am happy to learn, that our team was helpful and was able to help you out. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Good location close to interstate"
Bruce B, 07 Décembre 2017

This was my second stay at this motel, and I am glad I chose it again. The bed was very comfortable, the breakfast was flavorful with quite a bit of variety, and the staff efficient plus friendly. There is major retail shopping within a mile to the East, and good access to I-25. There is construction on Woodmen Road currently, which resulted in a short delay reaching motel. This only caused issues during daytime.

"PMR"
Michael M, 01 Décembre 2017

Nice rates nice breakfast with many choices and close to all the area attractions. Staff very friendly and helpful. Nice view of Pikes Peak too from my room! Large room big bath, nice pool and workout area.

Owner Response, 01 Décembre 2017

Hello Michael M, We appreciate you taking the time, to leave us a review on TripAdvisor. My team and I are just thrilled, that you enjoyed your recent stay with us. We do know, that you have a choice, when traveling, and we are happy to see, that you chose us. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great Hotel, Great Price & Happy Stay"
ShelleyKrause, 01 Décembre 2017

Colorado Springs hotels are normally on the high side regardless of season. It's a fantastic destination with an insane amount of things to do and see so it's understandable. When we found the BW Plus near the AFA, saw the great rates and read the reviews we decided to try it. I'm so glad we did. The entire staff (front desk, housekeeping and breakfast staff...all) is truly impressive with their professionalism and friendliness. I'm very impressed with management as it is clear that customer service is a top priority. The rooms are very clean, the beds are comfortable and the shower is all one would want and more after a very long drive. I'm sitting in the breakfast area as I write this review and the staff taking care of the breakfast area has taken a moment to check with everyone to make sure they've had enough to eat and if there's anything else they'd like before they clean up. They made sure to let everyone know they are welcome to stay. It's 945a, fifteen minutes after breakfast ends. (Many times at other hotels the vacuum starts precisely at the end of breakfast to tell everyone it's time to finish and leave.) And still, this staff is walking through to make sure everyone is happy and if they'd like more coffee. I can't say enough positive words about the entire staff and this property. I have absolutely no negative comments. We enjoyed our stay here and will recommend this hotel to everyone!

Owner Response, 01 Décembre 2017

Hello ShelleyKrause, Thank you for taking the time, to leave us a fantastic review on TripAdvisor. We do appreciate your kind review, as my Team and I are always trying to provide a superb guest experience. Furthermore, I am personally thrilled, that our Breakfast team made such a positive impression. I consider them our A-Team, as they truly have one of the toughest jobs, since they are usually the last ones our guest encounter. I will make sure to share your experience with the entire team. Again, thank you for your kind review, and we do hope to welcome you back again, in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice Hotel"
dontscrewme, 29 Novembre 2017

This hotel is very nice and very clean. My girlfriend loved the rain shower head. The staff is nice and the included breakfast is good. You can see the mountain from the hotel. Manitou Springs is close by and ahould not be missed.

Owner Response, 29 Novembre 2017

Hello dontscrewme, We appreciate you, taking the time to leave us a review on TripAdvisor. I am pleased to learn that you enjoyed your recent stay with us, and loved the view of the Mountains.I agree with you, that Manitou Springs is worth a trip , and I do hope you enjoyed your time spend there. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Perfect Stay"
Coloradocouple50s, 29 Novembre 2017

Perfect overall! Loved the complimentary infused water in the lobby! Put some in your bottle. Best hot tub used in awhile. Very helpful staff. Nice clean hotel. Beautiful view! Good value, Close enough to attractions. Stayed 2 nights.

Owner Response, 29 Novembre 2017

Hello Coloradocouple50s, Thank you for taking the time to leave us a fantastic review on TripAdvisor. We appreciate your kind words, as we always try to exceed our guest expectations. I am very pleased to see, that we did just that. We do hope to welcome you back again, in the near future, and once again,thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"Super clean"
israelb563, 28 Novembre 2017

Pricing, cleanliness, indoor pool and full breakfast made this a great weekend for my family with 3 kids! We were in Colorado Springs for a long weekend and we were happy with the staff and ease of everything.

Owner Response, 28 Novembre 2017

Hello israelb563, Thank you for your fantastic review. My team and I, are pleased to learn, that we met all your expectations . I do hope that you had plenty of time, to explore our beautiful city. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"classy modern hotel with lots of nice little extras"
plaidbee, 28 Novembre 2017

This is a really nice hotel conveniently located near major arteries & the highway, yet quiet. Parking is abundant. There's a nice view of the Front Range from the lobby and dining area. Everything is attractively decorated & furnished with modern, attractive, comfortable fixtures. The staff are exceptionally polite, friendly & helpful. They even gave us complimentary "Grab and Go" bags with granola bars, water & fruit. Our room was tiny but attractive, with neutral walls, tasteful carpet, bedding & accents. The beds are comfortable & have an assortment of four pillows, each, with varying softness. All the counter tops are a nice glossy faux marble. The fixtures are brushed nickel, & the furniture was a simple design in an espresso color. I loved the window seat & extra storage by the window! There's an ironing board & iron, hair dryer, microwave, pod coffee maker, TV & refrigerator. The heater ran efficiently & provided pleasant "white noise" to facilitate sleep. In addition to the spotless condition of the bathroom, I was impressed by the nice little details left by housekeeping. Our towels were hung with folded "pockets" holding washcloths folded into a fan shape. They did the same thing with the facial tissue & even on the toilet paper rolls! There were bars of soap, shampoo, conditioner & lotion in the bathroom. The shower is not a tub with a nylon curtain, but a stall with heavy glass doors. The shower head isn't adjustable, but water pressure is excellent (no flow-regulators restricting it to a trickle). The water is VERY hot, so supervise small children or mentally challenged persons in your party. I would've liked to have had more towel bars to hang our towels, since the hotel likes guests to use them twice before leaving for housecleaning. Although the hotel is non-smoking, the vent in our bath let in cigarette smell & noise from somewhere. The hot breakfast buffet is excellent. There are lots of choices--including eggs, bacon, sausage, several kinds of juice, toast, tea, pastries & cereal. They provide cooked oatmeal & yogurt, with toppings to customize them. There's also fresh and cut fruit. I wasn't thrilled about the BPA-laden plastic cutlery and serving containers. The dining area is nice, with large-screen TVs, complimentary newspapers & other little extras. It would be nice to have recycle bins handy for all the plastic & paper products used. The fitness room is well-equipped, but small and stuffy. There's an indoor pool, too.

Owner Response, 28 Novembre 2017

Hello plaidbee, Thank you so much for taking the time to leave us a review on TripAdvisor. We truly appreciate your fantastic review, as we always strive to deliver the best experience to all of our guests. Our Hotel went through a major renovation recently, and I am delighted that you enjoyed the results. My team and I are constantly trying to improve the little extras, as we know, how much this is appreciated by our guests. We are also in the process of implementing some upgrades in our breakfast service, like more eco friendly cutlery and recycling bins. In closing, I would like to thank you again for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice, and more affordable than the surrounding hotels."
dansoldit, 28 Novembre 2017

The hotel was only a minute off I-25, but we heard no road noise in our room at all. (We were on top 4th floor as requested in our reservation) The staff was friendly at check-in & helpful with directions. . Nice, big room. Numerous lights, outlets, & mirrors conveniently placed. Large flat-screen had 50 channels including 2 HBO. . The bathroom had lots of towels, quality soap/shampoo/conditioner/lotion, & a huge mirror. Walk-in shower had great water pressure from a large square shower head. . The bed was comfortable with nice bedding. . Breakfast was above average with coffee, juices, yogurts, breads, cereals (soy milk was a + as I am lactose intolerant), french toast, bacon, sausage, scrambled REAL eggs, apples/bananas/oranges (It could have used fresh cut fruit, but that's ok) and on alternating days biscuits & gravy, then GREAT green chili. Breakfast was only till 9:30. . They had snacks in the evening but we were not there to try them. . Only complaint I can think of was there were very narrow parking spaces, so trucks & some cars parked over the lines leading to not being able to fit in many spaces, resulting in parking far from the building. (Stripes should be widened) I would definitely stay again. AND it was 10-15% less than the surrounding hotels.

Owner Response, 28 Novembre 2017

Hello dansolit, We appreciate you taking the time to leave us a review on TripAdvisor. My team and I are delighted to learn, that you enjoyed your recent stay with us. Also, I am very pleased that you enjoyed the breakfast offerings, and that we had soy milk available. We do offer fresh cut fruit, which is located away from our normal fruit offerings, in the fridge. I am sorry that this was not visible . Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Friendly staff, clean quarters."
roosmanv, 21 Novembre 2017

Staff seemed genuinely caring and attentive from reception to maid service to breakfast service.They appeared to be happy to be working there. Smiles all around. Everything is super clean, even the stair wells. Minor criticism is the spa jets seem to point up not straight out.

"Perfect for the Family!"
wendy257, 20 Novembre 2017

We have stayed here 4 times as a family. We love the hot tub and pool, roomy and clean suites, friendly staff and amazing breakfast. What a deal at less than $100 per night! We will definitely be back!

Owner Response, 20 Novembre 2017

Hello Wendy257, Thank you for your kind review on TripAdvisor. Always a pleasure to read you enjoyed your recent stay with us. Our team is dedicated on providing a clean and friendly environment to all of our guests. We are honored to earn your repeat business time and time again. We look forward to your arrival in the near future. Again we thank you for your kind review. Best Regards, Gina R. 719-598-7500 [email protected]

"Comfortable Clean Stay"
DDM137, 18 Novembre 2017

We enjoyed our stay at this Best Western. We do not normally frequent Best Western Hotels but this hotel received high reviews and the price was attractive. We were not disappointed. We frequent a different chain due to the quality of its beds, however, this hotel had the same high quality we are accustomed. The room and hotel are very clean and comfortable. The staff is friendly and helpful. No complaints at all. The breakfast is the typical complimentary breakfast. We highly recommend this hotel.

Owner Response, 18 Novembre 2017

Hello DDM137, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are thrilled to learn that you enjoyed your recent stay with us. Thank you for taking the chance with a different branded hotel to which we are delighted to see we have exceeded your expectations. We hope to see you back in the near future. Again, thank you for your kind words. Best Regards, Gina R. 719-598-7500 [email protected]

"Great stay"
Barbcam1, 14 Novembre 2017

We were on a budget and Best Western fit it. Extremely happy with our stay! Staff was super friendly, HOT breakfast was great. They even provide an afternoon snack :) Clean & Comfy rooms, my family and I had no disappointments what so ever. We would definitely stay again.

Owner Response, 14 Novembre 2017

Hello Barbcam1, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate you taking the time to share the fantastic experience you had, while staying with us. Our team is always eager, to provide a clean and comfortable Hotel. Again, thank you for your kind review and we do hope that you will chose our Hotel again, when in Colorado Springs. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Wonderful Hotel"
jeffreymJ1238GB, 14 Novembre 2017

Very beautiful hotel with everything one could want and close to everything. Best hot tub I have ever experienced, just let those jets pound the knots out of your muscles! Breakfast was plentiful and good especially the eggs and biscuits and gravy. Bacon needs some work.

Owner Response, 14 Novembre 2017

Hello jeffreymJ1238GB, We appreciate you taking the time to leave us a review on TripAdvisor.We are happy to read that you enjoyed your recent stay with us. I am happy to learn, that you truly enjoyed our Hot Tub and that the jets worked well for your sore muscles. Thank you for pointing out that the Bacon was less than tasty , I have talked to our Breakfast hosts about this, and we are looking into how we can improve the Bacon. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Awesome hotel!!!"
heather3171, 13 Novembre 2017

Stayed with my 2 small girls and husband! Was such a kid friendly hotel -awesome breakfast and fresh flavored water up front at all times! The room was so incredibly clean and welcoming! Nice selection on the tv! Also the pool was the perfect size for swimming with your kids! We were so so pleased with everything! The lady running the breakfast every morning would walk around refilling your coffee and clearing plates. She was so personable and friendly! The up front ladies were also very kind and even helped get my daughter milk one night so I would have to load my kids up and go to a gas station to get some. Some of the kindest people I have encountered in awhile! You can tell they truly do it from their heart!

Owner Response, 13 Novembre 2017

Hello Heather3171, Thank you for the fantastic review on TripAdvisor. We appreciate your feedback and are happy to see that you did enjoy your recent stay with us. Our team is dedicated to providing the best guest experience. It is always a delight to read when our team has left a memorable impression on our guests. I will be sure to share all your comments with our staff. Again, thank you for taking the time to leave us a review. Best Regards, Gina R. 719-598-7500 [email protected]

"Peak Vista"
Jill C, 13 Novembre 2017

Excellent place to stay. Friendly staff. Clean hotel. Nice rooms. Good breakfast. Will stay here again. Staff went above and beyond to make sure that all of our needs were met. Great location. Our room was quiet. The view of the mountain was a bonus.

Owner Response, 13 Novembre 2017

Hello Jill C., Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are very happy to hear that you enjoyed your recent stay with us. Our staff strives to provide especial customer service and are thrilled to learn we have done so for you. We hope you visit again in the near future. Thanks again for your kind words. Gina R. 719-598-7500 [email protected]

"Clean, well-maintained lodging"
Bob A, 10 Novembre 2017

This was an excellent property in the middle of nowhere. Clean and well-maintained. The breakfast was delicious. They have available for guests real China plates and not just cardboard plates. Similarly, real silverware as well as plastic silverware if you prefer it. Thought the cost of the room a bit overpriced but maybe not as everything was excellent.

Owner Response, 10 Novembre 2017

Hello Bob A, Thank you for your kind review on TripAdvisor. We appreciate your feedback and are thrilled to learn that you enjoyed your recent stay with us. We do hope that you will stay with us again, in Colorado Springs, when you travel through our town. Best regards, Nicki M. 719 598 7500 [email protected]

"Above and beyond!"
TerryOmaha, 08 Novembre 2017

This was one of the best hotels we have ever stayed at. And we travel and stay in many hotels. Everyone employed at the hotel was very friendly. Rooms were neat and clean. Only drawback was a smaller than usual bathroom. Every table in the breakfast area had a free pen on it. Had a large breakfast bar and everyone there so friendly. They even brought coffee refills to your table. Plus the nightly rate was very reasonable! By the way the shower was exceptional. Will be staying here again for sure!!

"What a view!"
kylek1972, 07 Novembre 2017

This is my third visit to Colorado Springs and probably my best. I was given a room with a view of the mountains (cost a little extra) but was worth it. Every morning I was able to sit on the windows seat, drink my coffee, and admire the view. The staff was super nice. The free breakfast was good but I suggest going at 6:30 or soon thereafter so everything is fresh and hot. In the afternoon they have a snack which is wonderful. I didn't use the pool or hot tub but they have both. I used the treadmill in their somewhat small gym but it served its purpose and they have 2 TVs for your entertainment while you work out. I will definitely be going back again during my next trip.

Owner Response, 07 Novembre 2017

Hello Kylek1972, Thank you so much for taking the time to leave us a review on TripAdvisor. A pleasure to read you enjoyed the view of Pikes Peak during your morning coffee. We are delighted to see that we satisfied all your needs and met your expectations. Again, thank you for your kind review and we do hope to welcome you back in the near future. Gina R. 719-598-7500 [email protected]

"They helped in a time of need"
ashleym091216, 06 Novembre 2017

The staff was so amazing they helped me out with so much and were so welcoming into their hotel. The room was amazing and my kids and I had a wonderful time. Thank y'all! So much for the hospitality!!

Owner Response, 06 Novembre 2017

Hello AshleyM091216, Thank you so much for taking the time to leave us a review on TripAdvisor. We truly appreciate your feedback, and are happy to see that you enjoyed your recent stay with us. Our team is dedicated on providing the best guest experience, and I am happy to read, that we accomplished this during your stay. We do hope to welcome you back again, in the near future, and thank you again for your review. Gina R. 719-598-7500 [email protected]

"best western plus"
people14, 05 Novembre 2017

Clean, the girl at the front desk is such a sweetheart! (Maria I think was her name aka Donnie!!) the hot tub was nice, the computers are up to date! We would stay here again! Highly recommended!!!!!!

Owner Response, 05 Novembre 2017

Hello people14, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are thrilled to hear that you enjoyed your recent stay with us. I will make sure to let "Donnie" aka Maria know, how much you appreciated her. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great Stay!"
wellsatisfiedcouple, 04 Novembre 2017

We liked the clean room and the roomy setup of the bedroom and bathroom. Delicious breakfast with great selections. Wonderful hospitality; we liked the friendly workers! A wonderful beginning to our honeymoon!

Owner Response, 04 Novembre 2017

Hello wellsatisfiedcouple, First off, Congratulations on your wedding. My team and I wish you the best on your bond for life. We are happy that we could start you off on your honeymoon.And we hope that you both had an exceptional time with us. Again, congratulations on your wedding. Your Best Western Plus Team, Nicki M. 719 598 7500 [email protected]

"Highly Recommend!"
Teacher071, 31 Octobre 2017

We spent four nights at the Best Western Plus Peak Vista Inn & Suites when visiting the Colorado Springs area in September. What a great choice! The mountain view room was large and comfortable. I loved the large window seat area which allowed me to open all suitcases and leave them easily accessible. The bathroom was more than adequate. I particularly loved the shower as opposed to a bath/shower combo. Breakfast was good every morning and I enjoyed the infused waters in the lobby. They offered light snacks weekday afternoons which were an added bonus if you didn't want to go out for a large dinner. However, get a plate early as they run out quickly. This location was great for the various places we wanted to visit during our stay considering its close proximity to I-25. They also have laundry facilities which are another bonus. Probably the best thing about this particular Best Western, however, is the staff. Everyone went out of their way to be helpful, especially Amy and Gina. Both of these ladies were a wealth of knowledge for directions and suggestions of places to eat. Gina even helped out with a laundry problem. We have stayed in several Best Western locations throughout the United States, but none can compare to this particular location. We highly recommend!

Owner Response, 31 Octobre 2017

Hello Teacher071, Thank you for taking the time to leave us a fantastic review on TripAdvisor. We appreciate your feedback, and are beyond thrilled, to see that you thoroughly enjoyed your stay with us. I will make sure to share your review with the entire team, especially Amy and Gina. Our entire staff is always trying to make every guest feel special and welcomed, and I am so happy to see they did accomplish the mission. I also appreciate your comments about our Hotel, rooms and amenities. We are always trying to add the "extras". Again, thank you for your fantastic review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very comfortable and clean; staff very attentive"
hjg33, 31 Octobre 2017

We stayed for four nights visiting in Colorado Springs. Was an excellent location for us, close to relatives. Clean, nicely appointed with a bit of a western/zen flavor. Rooms good size, tho bathroom a bit tight. Breakfast was very good with egg and meat choices as well as other continental breakfast standards. Didn't use the small fitness center or pool. Mostly, the staff was very attentive and helpful. One front desk clerk in particular, Shaina, offered several good suggestions for our visit and offered to print out maps for us. Cookies in the afternoon. Two ice water with fruit infusing it were in the front lobby, and just about every time we walked by there was a new fruit in it, so you knew it was fresh. I was very impressed by a kitchen/buffet employee who gave extra attention to a disabled gentleman who was having breakfast. Kudos to management and staff.

Owner Response, 31 Octobre 2017

Hello hjg33, We appreciate you taking the time to leave us a review on TripAdvisor. We are happy to see, that you enjoyed our Hotel, Staff and amenities. Your review will be shared with our entire team, and I will make it a point, to thank Shaina, for leaving a memorable impression with you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Clean comfortable value"
Jenni R, 29 Octobre 2017

Nicely-designed room and public spaces with great shower and free breakfast. Friendly staff. Quick drive to nearby attractions. Not much of a view, but you don't come here to sit in your hotel and look out the window!

Owner Response, 29 Octobre 2017

Hello Jenni R, We appreciate you taking the time to leave us a review on TripAdvisor. Our Hotel boost a variety of room types, including rooms with a view. I am sorry that you did not receive a mountain view room, as we always try to provide a complimentary upgrade. I am pleased to see, that you did enjoy our Hotel and our friendly staff. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great visit"
Jules D, 27 Octobre 2017

Our check in was very smooth, the front desk staff was great to work with and very helpful. Room was clean and well sized. Bed was comfortable and the shower was AMAZING! Complimentary breakfast was tasty with good variety. Proximity to tourist destinations was great. Bonus-fresh baked cookies in the afternoon (complimentary)

Owner Response, 27 Octobre 2017

Hello Jules D, Thank you for the fantastic review, regarding your recent stay with us. I am thrilled to see, that our staff went above and beyond, and provided you with a superb experience. Our Rain Drop Showers are very welled liked, and I am glad you enjoyed it.Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Plus Peaks"
rushed2005, 26 Octobre 2017

Overall good quality for the price, swimming pool nice. Restaurant x 2 nearby and a pub. Tidy rooms, ok breakfast. A fairly good low cost option. Rooms a little warm without the air con despite the time of year.

Owner Response, 26 Octobre 2017

Hello rushed2005, We aciate your feedback and are happy to see that you did enjoy your recent stay with us. I do apologize that the room was a little ward, upon your arrival. In an effort to conserve energy, we do not preheat/ool our rooms, prior to arrival. Again, we do thank you for taking the time to rate us and we do hope to welcome you back. Best regards, Nicki M. 719 598 7500 [email protected]

"Good place great staff"
JhibbnJuno, 24 Octobre 2017

Stayed at this place coming back from a hunt. The front staff was great. The lady who checked me in was very friendly and helpful. The man at the front offered his personal I-phone charger and even gave me a free beer pass to the Tilted Kilt. Which is great too! Quite a few restaurants within walking distance. Easy off the interstate. Don't park behind the hotel or the business will have you towed. Stay here if your passing through.

Owner Response, 24 Octobre 2017

Hello JhibbnJuno, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to see, that you truly enjoyed your recent stay with us. I am pleased to learn, that r team members were able to help you out with charger and some beer coupons. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Very Nice"
letsgoeverywhere05, 24 Octobre 2017

Upon check in the clerk said this hotel was recently remodeled and was previously a Microtel. They did a nice job. It looks great. The elevator was always full and was small. The room was nice. Very quiet. We had a king suite with a sofa. The sofa did NOT make into a bed. The bed was comfortable. Room was nicely furnished. There was a window seat area......and we paid an extra $5 to get a room with a mountain view. The bathroom was a bit small. The toilet was VERY close to the vanity. The shower was very nice. Great shower head. No tub. The breakfast was typical. And the previous night they had some food out. We didn't try any, but apparently they do that nightly. Overall, the hotel was very nice. I would definitely stay there again.

Owner Response, 24 Octobre 2017

Hello letsgoeverywhere05, We appreciate your feedback, and are pleased to see, that you enjoyed our recent renovations and the product we provide. I do apologize, that the elevator is always at capacity, when our occupancy is running high. However, we do also provide two staircases in our building. We are aware, that some toilets are extremely close to the vanities, and are working on a solution, on how to fix this. Again, thank you for taking the time to leave us a review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Excellent experience"
UABecky, 24 Octobre 2017

The hotel is fairly new and very clean. The staff was outstandingly friendly, cheerful, and helpful. It is situated very near Rt. 25 between the Air Force Academy and downtown, which makes it very handy for Garden of the Gods and many other attractions.

Owner Response, 24 Octobre 2017

Hello UABecky, Thank you for leaving us a fantastic review on TripAdvisor. I will make sure to share your comments with our entire team. It is always a delight to read, when opur team left a memorable impression on our guests. Furthermore, I am glad to see, that you enjoyed the location and our Hotel. We do hope to welcome you back in the near future, and again, thank you for your kind remarks. Best regards, Nicki M. 719 598 7500 [email protected]

"Nice, clean hotel"
LisaBeasleyCC, 23 Octobre 2017

The staff was friendly, room was clean, bed was comfortable. Water and coffee were available in the lobby all day. Very friendly and helpful staff. Lobby was very nice and new looking. I would definitely stay here again.

Owner Response, 23 Octobre 2017

Hello LisaBeasleyCC, Thank you so much for taking the time, to leave us a review on TripAdvisor. We appreciate your feedback and are thrilled to see, that you enjoyed our Hotel and Staff. Our team is dedicated on providing the best guest experience, and I am happy to read, that we accomplished this during your stay. We do hope to welcome you back again, in the near future, and thank you again for your fantastic review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Exceptional value for price"
Joyce G, 17 Octobre 2017

Property feels very new. Room was spacious. Liked the window seat! Bfast was beautifully presented -- and it was good to see compostable plates. Definitely would stay here again. Had researched options on TripAdvisor and this was highly recommended-- and that together with a great price prompted us to book. No regrets at all!

Owner Response, 17 Octobre 2017

Hello Joyce G, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to learn, that you had a fantastic stay with us. We are always trying to be more green, and having compostable dishes is one off them. We are also looking into options to be more green. Again, we value your review and do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Wow. The view and the staff"
runruh33, 17 Octobre 2017

First of all, the property is very well kept and the view of the mountains is really cool. The front desk staff was great to work with and anytime you walked in or through the lobby, they would make sure they greeted you and were very helpful in finding a restaurant. Highly recommend this property!

Owner Response, 17 Octobre 2017

Hello runruh33, We appreciate your fantastic feedback and are beyond thrilled, that you enjoyed your recent stay with us. I will make sure to relay your review to our entire staff, as they are the true heros in our Hotel. Furthermore, I am pleased to see, that you enjoyed your room and the beautiful views of Pikes Peak from your room. We do hope to welcome you back in the near future, and again, thank you for your fantastic review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great experience in Colorado Springs, Colo"
rondJ2937AO, 17 Octobre 2017

I can think of no reason not to stay there again the next time we are in the area. It was next door to where my daughters volleyball team stayed so very convenient. Rooms were quiet, clean, and staff were responsive and courteous.

Owner Response, 17 Octobre 2017

Hello rondJ2937AO, We appreciate you taking the time, to leave us a review on TripAdvisor. We truly hope, that your daughter's volleyball tournament was a success, and that her team won. Thank you for letting us know, how much you enjoyed your stay with us, and we truly hope to be able, to welcome you back, when in our beautiful town. Best regards, Nicki M. 719 598 7500 [email protected]

"Beautiful view, clean and comfortable!"
Sandy P, 16 Octobre 2017

We stayed at this hotel while moving my son to Colorado Springs. During the days we were so grateful to meet Shania at the front desk. She was friendly, had wonderful advice to ease our fears about leaving our son in a strange city and state. She even escorted my 94 year old father in law to the second floor deck to take in the beautiful mountain views on her free time. She kept everything running smoothly and efficiently. Shania treated each guest as if they were family. The other people at the front desk were professional, but did not go out of their way, as she did. The breakfast buffet was fully stocked and the ladies working this area were always working on filling dishes, cleaning tables and meeting requests of the guests. Our room was clean and had comfortable beds.

Owner Response, 16 Octobre 2017

Hello Sandy P, Thank you so much, for taking the time to leave us a fantastic review on TripAdvisor. We are beyond thrilled to learn, that you had an excellent stay with us, while getting your son situated in a new Town & State.I know how stressful this can be, and I so happy to learn that our staff, especially Shaina, was able to put your mind at ease. I will make sure to applaud Shaina for this, at our next staff huddle. Again, thank you do much for taking the time to leave us a review, and we do hope to welcome you back, when you are back in town. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"BEST Western!"
Feelinrandy, 16 Octobre 2017

This was the Best Best Western we've ever stayed at! Great room, service and pool! The breakfast was good and the counter personnel were kind and warm and offered us cookies and went out of their way to help us with some special requests. Highly recommended!

Owner Response, 16 Octobre 2017

Hello Feelinrandy, We appreciate your fantastic review, and are happy to see, that you enjoyed your recent stay with us. Furthermore, I am pleased to learn, that you enjoyed our Hotel and all the amenities we have to offer. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Best Hotel of Our Trip"
321Naturelover, 12 Octobre 2017

My husband and I stopped here on a scenic drive tour of Colorado. We planned to stay one night but the staff and room were fabulous so we added on a second night stay. We booked the King Room 418 on the top floor. Room was extremely clean, comfortable, quiet, and a great price for the area. I'm kind of a snob when it comes to hotel rooms but this one impressed me! Great view of mountains at sunset from one of the windows. Slept very well both nights. Breakfast was amazing. They provided eggs, pancakes, bacon, sausage, danishes, fresh fruit, yogurt, oatmeal, cereals, hashbrowns, and many other choices. Way more than most hotels I have stayed in. Front desk staff is very nice and professional. I wish I could remember the young lady's name who checked us in because she deserves extra praise. Was very helpful getting us just the right room and even remembered me when I arrived the second night. Overall a wonderful impression was made by Best Western with this stay. I will remember this hotel if I make another trip to Colorado. Five Stars from me!!!

"Colorado Springs is beautiful"
brandonhizzimes, 12 Octobre 2017

Great stay, very very nice place for a completely fair price. Highly recommend staying here, the staff was very courteous and helpful. The breakfast was excellent and the hot tub was great. If your looking for a place to stay in the Colorado Springs area this is definitely one to check out!

"a little crowded but good value"
602lesters, 11 Octobre 2017

Some what crowded area due to several hotels eating establishment in relatively small area, but was quiet at night slept well. actually went into wrong hotel thinking it was ours due to location of signs

"Highly recommend this hotel"
Guest85226, 09 Octobre 2017

The hotel was very clean, beds were comfortable, breakfast was good and varied each day. The staff members were friendly, helpful and courteous. Their WiFi was fast and easy to access. The location was great for us as we were headed in many directions. I would recommend this hotel any time you are visiting Colorado Springs!

Owner Response, 09 Octobre 2017

Hello Guest85226, Thank you for leaving us a fantastic review on TripAdvisor. We are thrilled, that you enjoyed your recent stay with us. It is our goal, to provide the best guest experience to our guests, and we are just happy that we were able to do so. I am glad that you enjoyed the location of our Hotel and that the WIFI worked so well for you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice"
Lynn C, 09 Octobre 2017

We totally enjoyed our stay at this hotel. The lobby was gorgeous and the staff very friendly and helpful. The location was convenient. The breakfast was very good. Room was clean and beds comfortable.

Owner Response, 09 Octobre 2017

Hello Lynn C, We are thrilled to learn, that you enjoyed your recent stay with us. My team and I are always dedicated on providing the best experience to our guests. I sure will le them all know, how much you appreciated their efforts. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Hidden gem in Co Springs"
lewatkins, 05 Octobre 2017

Found this hotel while planning a vacation on trip advisor looking for hotels with best value and rate as we would be hiking the local parks every day. It was named by a reviewer as a hidden gem and it certainly was the staff was polite and professional when checking in and checking out the rooms were clean. There is a laundry for use. The top floor was quiet and relaxing and has a beautiful view of the mountains. Breakfast is served everyday.

"Nice place to stay"
Nebraskan850, 05 Octobre 2017

We stayed two nights and enjoyed the Peak Vista Inn. It was clean, comfortable and quiet. Service was great! Breakfast had lots of choices. The location was safe and had restaurants nearby. We would stay here again if we were in the area.

"Great staff and sleep"
Harry C, 05 Octobre 2017

From check in to check out everything was too of the line. Friendly helpful staff, rooms were clean and comfortable, kne of the best showers I have had in my travels. Easy access to the motel also. One of the best places I have stayed in

"Stayed here while visiting daughter"
Janet M, 04 Octobre 2017

This hotel had all that we needed while visiting the area for our grandsons birth. Clean friendly service. Great breakfast in morning, local papers and wifi. We loved the fruit flavored water available in the lobby each day.Even used the exercise room while visiting, very clean and useful. Several places to eat within walking distance.

"Amazing"
DanaT92, 04 Octobre 2017

I left another hotel because it truly was disgusting. My boyfriend and I quickly booked here and WOW we are so happy we switched!! Front desk was so great to us. Room was very clean and close by everything we wanted to do.

"Fantastic customer service"
justbeth52, 28 Septembre 2017

We stayed here in late August on a short notice trip because our daughter was in the hospital. The ladies at the front desk asked daily how she was doing. Amy helped us extend our stay 2 different times. We came back mid September for a planned trip. Upon check-in, Shaina & Marie welcomed us back ... they remembered us. Asked how our daughter was since we were back again. The next morning Amy greeted us with "welcome back" and asked about our daughter. They all were so caring and friendly. Breakfast was plentiful and great every day. The ladies there were also very friendly. We will definitely stay here again when visiting the Springs!

"Good Value, Easy Access to Many area Sights"
HuskerTraveler2, 28 Septembre 2017

Recently remodeled. Very nice mid range property. Easy access to Garden of the Gods, Pikes Peak, North Pole, and many restaurants on N. Academy. Rooms are a bit small. Great staff. Above average breakfast. Good value compared to other hotels in the area. TIP: Run the A.C. fan on "continuous" to block out next door room noise.

"Awesome value for a hotel stay"
charlesrA2296UO, 27 Septembre 2017

From the friendly staff that greeted us joyfully to the rooms that were crisp and clean when we arrived, we were most impressed. The close proximity to the major highway was very helpful to reach any part of the city. Even the kitchen help greeted you cheerfully and they made sure every customer was taken care of. I was able to acquire this room at a good rate through the airlines. I have to say this was the best bargain for the money I have experienced in a long time, thank Chuck...

"Weekend Stay!"
Mcarol2017, 26 Septembre 2017

The best stay Ever! Love the breakfast and the staff! It was a very relaxing weekend stay with my family! We will be going often as our daughter attends UCCS. My girls enjoyed the spa and pool time we had as a family!

Owner Response, 26 Septembre 2017

Hello McaroI2017, We appreciate, you taking the time, to leave us a review on TripAdvisor. We are so happy, to see. that you enjoyed your recent stay with us. Furthermore, I am very excited, that you were able to spend some quality time as a family, before your daughter headed back to classes at UCCS. Again, thank you for your kind review, and we are looking forward to your future stay with us. Best regards, Nicki M. 719 598 7500 [email protected]

"Great experience"
RdMnZoomy, 26 Septembre 2017

I would highly recommend this hotel. Everyone was friendly, the room was great, and the breakfast was excellent! The staff was accommodating and helped us with all our requests. I wouldn't hesitate staying here again

Owner Response, 26 Septembre 2017

Hello RdMnZoomy, Thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to learn, that you enjoyed your recent stay with us. Our Team is always trying to provide the best experience to our guests. I am so happy to see, that they were successful in doing so. Again, we would like to thank you for your kind review, and we do hope to welcome you back in the near future. Nicki M. [email protected] 719 598 7500

"Would Stay Again"
Kristi J, 21 Septembre 2017

We arrived late, however, the front desk was very friendly and welcoming. We did not get to go to the pool/spa because we were only at the hotel for the night. Breakfast was good and had decent variety. We requested a connecting room and it was a bit cramped with furniture and doors.

"Great Property--Book with Confidence!"
Jeff L, 20 Septembre 2017

Just got back from a week long visit to CO where I stayed in 5 different hotel/Airbnb lodging properties. The BW Peak Vista was by far the most comfortable property I stayed at (and also the least expensive). The location is centrally located to all of the local attractions in the CS area, and there are many good dining and shopping options within a 10 minute drive. Rooms are modern, quiet, and comfortable. Staff was friendly and answered all of my questions. I'd recommend spending a few extra $'s for a mountain view room if you're visiting from out of state. You can quit searching the reviews--this is a nice place to stay!

Owner Response, 20 Septembre 2017

Hello Jeff L, Thank you do much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us.Furthermore, we are pleased to see, that you enjoyed the location and all the amenities, our Hotel has to offer. We do know, that you have a choice, when booking a Hotel, and we are very happy, that you chose us. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"nice hotel"
gregmP3693UL, 20 Septembre 2017

I was very impressed with this property, nice decor, friendly and helpful staff and employees, great breakfast, decent fitness room, but did not have a bathtub. Maybe I am old fashioned, but that should be a basic amenity in almost every level of hotel. Would have been a great experience otherwise.

Owner Response, 20 Septembre 2017

Hello gregmP369UL, We appreciate your feedback, and are happy to see, that you enjoyed your stay with us, overall. I do apologize, that we failed to provide you, a room with a bathtub. We do have them available, and I am sorry, if this was not made clear to you at the point of booking. Again, thank you for your review, and I do hope that you will give us another oppurtunity, to serve you again. Best regards, Nicki M. 719 598 7500 [email protected]

"Great place to stay"
1RustyStar, 19 Septembre 2017

Room was really nice. Staff were outstanding - friendly and helpful. Breakfast had lots of options including 2 kinds of eggs and 2 meats plus all the usual cereals and carbs. There was even soy milk available. Internet had enough band-width to run all apps (that usually doesn't happen at hotels) and was pretty fast.

Owner Response, 19 Septembre 2017

Hello 1RustyStar, Thank you for taking the time to leave us a review on TripAdvisor.We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us.I will make sure, to share your review with our entire staff, especially our breakfast team. I am glad that we were able to provide you with a top notch experience. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice hotel with great free breakfast!"
Sarah V, 18 Septembre 2017

Was pleasantly surprised by this hotel's cleanliness & attention to detail. From the plate of cookies & fruit-infused water in the lobby to the hearty free breakfast offerings, I am now a new fan of Best Western!

Owner Response, 18 Septembre 2017

Hello Sarah V, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and we are pleased to see, that you enjoyed your recent stay with us. i will make sure to relay your review to our entire staff, especially to our Housekeeping Department. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Amazing stay!"
sd5318, 13 Septembre 2017

The staff was so nice and helpful, said hello every time I can through the lobby, The rooms were exceptional, clean and updated and the free breakfast wasn't all that bad either, just enough to get us started for the day! Would definitely stay here again!

"Best of the Best Westerns"
Philippe O, 13 Septembre 2017

This is a beautiful hotel. It is modernly decorated and extremely clean! The hotel staff was very polite. Breakfast was much better than all other hotel breakfasts. They even offered soy milk for those of us who are lactose intolerant.

"Excellent Service"
rebeccarB9232NY, 11 Septembre 2017

We had an excellent experience here. We were greeted promptly and were checked in quickly. The staff were very friendly and helpful. They made our time here more enjoyable by how friendly and happy they were to serve us. Complimentary breakfast was great with a large variety of everything from cereal to omelets and french toast. Will definitely be staying here again next time we're in Colorado Springs.

Owner Response, 11 Septembre 2017

Hello rebeccar89232NY, Thank you for taking the time and leaving us a review on TripAdvisor. We appreciate your feedback and are thrilled to learn, that you enjoyed your recent stay with us.I will definitely share your comments with our entire staff, since they are the tru superstars of our Hotel. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Fabulous hotel with poor early arrival policy"
Kym B, 11 Septembre 2017

Fabulous hotel with poor early arrival policy. Everything about that hotel was top notch and the staff was very professional and friendly . Sadly the staff is required to enforce a very poor policy in which they will charge you $25 for early arrival even when your room is ready. Everything else about this hotel was wonderful! The room was clean and comfortable, the bed was very comfortabl, the shower was wonderful and the room was quiet. The staff was very gracious and friendly.

Owner Response, 11 Septembre 2017

Hello Kym B, We appreciate your feedback, regarding your recent stay with us. I will make sure to relay your comments to our entire staff, as they are the ones trying to provide the best guest experience. As to our early check in policy. We always try to accommodate he needs of our guests. Depending on the situation, times we are not able to honor e request. $25 fee only applies, if we have to rearrange our housekeeping staff, in order to make an early check in available. I do apologize, if this was not explained to you correctly Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"great stay"
90britty, 11 Septembre 2017

the staff were all very nice and the room was very clean and comfortable. I would stay again next time in Colorado. the only complaint the toilet was right up against the sink so when sitting on it, you were right up against the sink.

Owner Response, 11 Septembre 2017

Hello 90britty, Thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to lear, that you enjoyed your recent stay with us. I have instructed our Maintenance Department, to take a look at the position of some of our Toilets, and hope we can fix the issue real fast. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"The little unicorn"
brandonsM142AS, 07 Septembre 2017

Did a web search when arriving in town. Hotel was great from arriving to the property to departure. Needed hotel to hold luggage after check out so we could tour Piles Peak. Did not need added weight on motorcycle for the climb and decent. Staff held bags without issue. This hotel will be the only hotel I will stay at in Colorado Springs.

"Great place, clean and pleasant looking"
Sarah D, 07 Septembre 2017

We enjoyed our stay here, quick check in, very clean room, nice beds, slept like a baby, great bathroom, had the complimentary breakfast as well, they serve warm and cold breakfast, nice food. Will stay here again!

"A Great Experience"
joycehW5895MH, 07 Septembre 2017

This hotel is a gem. Clean rooms, comfortable bed, a wonderful breakfast with many choices! The staff was so friendly and helpful. I would recommend this hotel for anyone looking for a great experience!

"Great place to stay"
jeberzsenyi, 07 Septembre 2017

We were in Colorado Springs for parents weekend. We had a mishap with the original hotel and the Best Western Plus was very helpful and got me two rooms for the 5 day. We will definitely be staying when we visit Colorado Springs. Thank you

"Great Hotel and Amenities"
robertmJ5261PY, 05 Septembre 2017

I recommend this hotel it was centrally located for all of my activities. The staff was friendly and helpful. The room was top notch. There were restaurants in the vicinity and a Walmart at the next exit to buy those items I forgot.

Owner Response, 05 Septembre 2017

Hello robertmJ5261PY, We appreciate, you taking the time, to leave us a review on TripAdvisor. My tea and I are thrilled to see, that you enjoyed your recent stay with us, and that we were able to meet your expectations. Furthermore, we are happy to see, that our Hotel was in an ideal location for your needs. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Best lodging of the vacation!"
FourPackerBackers, 30 Août 2017

This is the 2nd time Best Western has been an exceptional surprise. This hotel was BY FAR the best lodging of our vacation to Colorado. We were warmly welcomed as Best Western Reward Members and our kiddos even got a small gift as well as a bag of goodies! Exceptionally clean. Modern facility. Friendly Staff. BEST Continental Breakfast of our vacation as well---fresh tasting and plentiful choices. The staff was well prepared and never ran out of food (seems to be a rare occurrence in hotels lately). Loved the shower too! Would DEFINITELY recommend!

"Excellent choice in Colorado Springs,CO"
fanofphils, 30 Août 2017

Extremely clean property located within walking distance to several good restaurants. Very friendly staff. Breakfast selections and quality were very good. WiFi was reliable and fast. Would definitely stay here next time!!

Owner Response, 30 Août 2017

Hello fanofhhils, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us. Furthermore, we are delighted to read, that you enjoyed our location, our delicious breakfast and our fast WIFI service. We know how important these amenities are, especially when traveling. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Excellent vacation stay."
Welove2travel2014, 29 Août 2017

Beautiful hotel with superb, friendly staff. Easy to find and get to off the freeway. The hotel lobby has lemon and/or watermelon infused ice water which was tasty and perfect for the hot days we were there. The breakfast is plentiful and good tasting also. No gluten-free bread options if you need that, but there are plenty of other items to make a meal. The pool is on the smaller side but just right for what we needed. Hot tub perfect. Our room had an excellent view and we weren't disturbed by any neighbors, the halls are quiet, everywhere is very clean and tidy and lovely, calm colors, the lobby has comfortable seating areas, and the staff ready to answer any question or meet any need we had. They even did something special with small "treats" (toys) that surprised our visiting little grandchildren. The whole atmosphere was like being at an excellent relaxed bed & breakfast. They also have two excellent restaurants near enough you can take a short walk to.

Owner Response, 29 Août 2017

Hello Welove2travel2014, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us. I will make sure to relay your review to our entire team, as they are the ones, trying hard, to provide a superior guest experience. Also, I am very happy to see, that the grandchildren enjoyed the little touches,and hopefully they had a blast in the pool. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Good but small"
George S, 29 Août 2017

Hotel was very nice but the king suite was rather small for the price. I've had many regular king rooms that weren't suites that were larger than this one was. For the price we paid for the midweek night, we expected a bit more.

Owner Response, 29 Août 2017

Hello George S, We appreciate your feedback, and are pleased to see that you enjoyed your stay overall. I sincerely apologize, that you did not like the size of your room.We do offer 5 different room options, which also differs in size and bed preference. Again, I do apologize, for not meeting your expectations. Best regards, Nicki M. 719 598 7500 [email protected]

"Very Hospitable"
jeremypb2017, 28 Août 2017

Very clean rooms, made the lobby look like a 5 star hotel, very clean, and the staff was very hospitable, friendly, and very courteous, could not have picked a better hotel. Absolutely one of the best hotels that I have ever stayed in. If I visit Colorado Springs again, I will choose this hotel. Very trustworthy hotel.

Owner Response, 28 Août 2017

Hello jeremybp2017, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are happy to see that you enjoyed your recent stay with us.I will make sure to relay your review to our entire staff, as they are the ones, delivering a superior guest experience. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"A very pleasant stay!"
DtoThaLH, 24 Août 2017

The suite was very well appointed, the staff (Amy especially) was very knowledgeable and friendly, the breakfast was superb. I enjoyed the pool and hot tub, the grounds were very well maintained. Would definitely stay again!

"Colorado Springs Visit"
rwilmes1, 23 Août 2017

We spent two days in Colorado Springs visiting friends we had not seen in 25+ years. The room was very comfortable, most enjoyable, and we will definitely return. Gave us a great opportunity to see our friends and see the surrounding area.

"An Excellent Experience"
Colin C, 23 Août 2017

We enjoyed our stay at Best Western Plus Peak Vista Inn and Suites in Colorado Springs, CO. The décor is updated and it's clean. The beds were comfortable and the breakfast was delicious. I really enjoyed the infused water in the Lobby. The staff was friendly and professional. My kids enjoyed the pool. We got a room with 2 queens and we were all comfortable. I asked for extra pillows and we had them upon arrival in our room. We had an amazing view out our window as well! We will stay here again the next time we come to Colorado Springs.

"Awesome hotel!"
rb81490, 22 Août 2017

Great hotel, nice rooms friendly service!! We asked for some extra shampoo towels and a blanket and within minutes it was at our door. Nice clean rooms and pool a d whirlpool area was well kept. Definitely recommend this hotel. Not expensive and lovely!

Owner Response, 22 Août 2017

Hello rb81490, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and I am happy to read, that our staff took care of your needs in a timely manner. Furthermore, I am thrilled , that you enjoyed our clean rooms, pool and whirlpool.Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Consistently the best!"
Bjewelz5, 22 Août 2017

My family and I stay here every time we are in town which is very regularly. The staff is always friendly and helpful! The rooms are always comfortable and clean! The location is perfect because of being right by I-25. And the value is great! I highly recommend this hotel!

Owner Response, 22 Août 2017

Hello Bejewelz5, Thank you so much for taking the time to leave us a review on TripAdvisor. It is amazing to read, that you made our Hotel , your first choice, when visiting the Colorado Springs area. We do appreciate your loyalty and do hope, that we will continue, to deliver the best experience for you. Again, thank you for your kind review, and we are looking forward to your next stay. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Fantastic"
670stefr, 17 Août 2017

Went to drop off my daughter at UCCS for college for the first time , we stayed for a whole week. We got an spacious room , comfortable beds,bathroom was super clean and the shower was great. In general the staff is super friendly they go out of their way to make you feel welcome. Special thanks to Gina Rodriguez , she was very helpful and informative about the springs. Breakfast was great but we needed to be there before 8:30 am otherwise too crowded and not enough sitting area. They also have flavored water at the front desk , excellent. My only regret was there were not seats in the foyer to enjoy the beautiful mountain views.

"We recommend this place"
larrywM4303ED, 17 Août 2017

Had a great time with two of our grandchildren. They enjoyed the staff and especially the breakfast. Room was very comfortable and clean. Good place to be. Close to attractions and easy access. Staff always greeted us coming and going and helped with directions.

"Nice rooms"
shopdoc, 16 Août 2017

This is a standard Best Western with lovely rooms, but the elevator and the lobby eating area are not able to keep up with the number of guests. Needs a second elevator and about 10-20% more seating in the breakfast area.

Owner Response, 16 Août 2017

Hello shopdoc, Thank you for taking the time to leave us a review on TripAdvisor. I am very pleased to see, that you enjoyed your stay with us and our nicley decorated rooms. We are aware of the issues with the dinning space, and are working n adding more seating. Thank you again, for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Excellent!"
christier163, 15 Août 2017

Clean lobby & room, nice like new, good rooms & beds, nice kind staff, great breakfast, small but good pool, family friendly, great location, excellent Colorado decor, just a really excellent hotel!!!

Owner Response, 15 Août 2017

Hello christler163, We appreciate, you taking the time to leave us a review on TripAdvisor. We are thrilled to see that you enjoyed your recent stay with us. Furthermore, we are pleased, that you enjoyed the breakfast and all amenities we have to offer. Again, thank you for the kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Amazing staff and breakfast"
TPoco, 12 Août 2017

Nice, clean hotel in a great location!! The staff was so genuine and friendly and the hotel was beautiful. The breakfast was the absolute best out of any hotel I've ever stayed at!! Can't say enough!!

Owner Response, 12 Août 2017

Hello TPoco, We appreciate your feedback, and are delighted to see, that you enjoyed your recent stay with us. I will make sure, to relay your review, to our entire team, especially our Breakfast team. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Fabulous place to stay"
841anitak, 10 Août 2017

Super friendly staff. Excellent breakfast. Comfortable pool/whirlpool. Great location to everything Colorado Springs has to offer. My family LOVED the smell of the shampoo/conditioner in the room. The "snack to go" back was especially helpful while out hiking all day.

"Topnotch"
997hiramw, 09 Août 2017

Great place to stay. Beautiful view! Lots.of restaurants nearby.We had a pleasant stay. There was a variety of breakfast choices.Our room was upgraded when we arrived. It was clean and comfortable. We will stay again.

Owner Response, 09 Août 2017

Hello 997hiramw, Thank you, for taking the time and leaving us a review on Tripadvisor. My team and I are very pleased to see, that you enjoyed your recent stay with us. Furthermore, I am very pleased to read, that you enjoyed our breakfast and that our team was able to provide you with a complimentary upgrade. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"hotel stay"
derrylw2017, 09 Août 2017

Great place to relax and stay! Breakfast bar was awesome as well as the pool. We will be staying her again. Front desk did a phenomenal job. Very clean hotel rooms! Shower had great pressure and hot water!

Owner Response, 09 Août 2017

Hello derrylw2017, We appreciate your feedback, regarding your recent stay with us. I will make, sure to relay your review to our entire team. They are working very hard on providing a clean and enjoyable guest experience, like yours. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Fantastic Hotel!"
amhopwood12, 08 Août 2017

We were super impressed with this hotel. The room was clean, shower was awesome, bed was comfortable and perfect amount of space to suit our needs. Located close to a gas station and several restaurants. We also loved that it was within a short walk to a walking/biking trail. The complimentary breakfast was superb with various hot/cold choices that were fresh and yummy. We highly recommend this hotel and would definitely stay here again!

Owner Response, 08 Août 2017

Hello amhopwood12, Thank you for taking the time, and leaving us a review on Tripadvisor. We are thrilled to see, that you enjoyed your recent stay with us.I am happy to see, that you enjoyed our location, as we are close to restaurants, hiking and biking trails and local attractions. We do hope that you will see us again, the next time you are in Colorado Springs. Again, thank you for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice, but not for those with babies"
aimlesstraveler, 07 Août 2017

We stayed here based on the tripadvisor ranking. I usually stay in Starwood properties because I am a member, but there are no Starwood properties in this city. The room was ok, clean, a little dark, but adequate. The complimentary breakfast was pretty good. The very friendly crew made sure that there was fresh, hot food frequently and also gave advice on how to make the food better (ie: you can warm up the tortillas in the microwave or through the toaster). There was a good variety and wasn't the same every day. The only problem I had with the property was that I was traveling with an 16 month old. They didn't have cribs so she had to sleep in the bed with us. I didn't get a very good night sleep because I awoke many times during the night to make sure I didn't roll over her or that she wasn't close to rolling off the bed. Also, there was no bathtub to bathe my baby in; there was only a shower. I think I'm just used to properties having these items that it didn't even occur to me to check beforehand. If I come back, I may stay here again as long as I'm not traveling with a baby.

Owner Response, 07 Août 2017

Hello aimlesstravler, Thank you for taking the time to leave us a review on Tripadvisor. We are happy to see, that you enjoyed your stay with us, overall. I sure will let our Breakfast hostesses know, that you enjoyed the breakfast and the suggestions, our team members gave. We have 5 different room types available, in size and location. I do apologize if the room you booked was not satisfactory. We do offer a limited amount of rooms with bathtubs, and we would have gladly moved you to one of those, if we would have been aware. Again, my sincere apologies, for not meeting your expectations, but I do hope you will give us another try in the future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great place to stay"
MBMVWA, 03 Août 2017

Once again, just on a road trip with no reservations. Most everything around the area sold out. Pulled into Best Western, walked in and greeted by very friendly staff. We were able to get a room. The staff went out of their way to to accommodate us! The rom was very clean, beds & pillows perfect! The free breakfast looked good but we wanted to go to Cracker Barrel(the nearest to my house is a 4.5 hour drive.) I'd definitely stay there again when passing thru Colorado Springs.

"Needs Improvements "
Peg A, 01 Août 2017

I am really close to giving up on Best Westerns! They use to be great , but are now independently owned! Let me start with two pluses at this hotel1. Nice location, 2 Nice breakfast Now for the negatives 1 our room not ready 2 one elevator for a whole hotel 3 Staff arguing right in front of us about a coworker 4 Small, small room with a back view of the hotel with rubble. 5 A bathroom made for a mouse 6 parking spaces made for mice too!

Owner Response, 01 Août 2017

Hello Peg A, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, as we always try to improve our guest experience. First off, I would like to apologize, that we did not meet your expectations, but would also like to address some of the issues mentioned. Each Best Western has always been owned independently, which makes our brand unique in itself. Even though check in starts at 3pm, and we make every attempt to have all 99 rooms cleaned by that time, at times we have unforseen circumstances, which hinders us to do so. However, we will address this with the Housekeeping Department, to see on what we could do better. It is correct, that we do offer only one elevator. But we also offer 2 stair cases, at the end of each hallway. I do understand, that waiting at times for the elevator is frustrating, but there are also those stair cases available. As for the size of the room you booked. We would have gladly upgraded you to a larger room, if we would have known , that you were not satisfied, with your room. We offer 5 different room types and sizes, to fit everyone's needs. Our Hotel provides 120 parking spaces, which are sized, within the norm. However, we are aware, that vehicles have gotten bigger over the years, and we will address this at our next planned refresh of the hotel. It is unacceptable, that you overheard, staff members talking about fellow co workers. This is unprofessional and will be addressed at our next staff meeting. Again, thank you for your review and we are happy to see, that you did enjoy our location and breakfast. Best regards, Nicki M. 719 598 7500 [email protected]

"Summer holiday "
sunkiran, 01 Août 2017

A great hotel to stay with kids. Right from when you checkin, they have small toys for kids, which is refreshing for young kids. We stayed at mountain view room and felt the rooms were clean and comfortable. Breakfast buffet staff was attentive and checking with us if needed anything else. Also after we checked into our room, front desk person called to check if everything was good with room. Parking and the location of hotel was super convenient.

Owner Response, 01 Août 2017

Hello sunkiran, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate you taking the time, on letting us know how we did.I am pleased to see, that you enjoyed the Mountain view Room, and that you enjoyed our breakfast. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Beautiful Hotel"
Vicky S, 01 Août 2017

I walked through the doors and a pleasant aroma filled my nose and I saw the front desk and then fruit-infused ice water on display and available to guests. The friendly staff immediately checked me in and even gave me a little gift for being a Rewards Club member. The room was clean and decorated nicely. Even the toilet paper was just a bit above and beyond what I expected when the first sheet wasn't simply folded into a triangle but had a fancier design. I felt like I was on a cruise ship because of the attentiveness to detail. Finally, about 30 minutes into my stay, the front desk called simply to check on me and to make sure everything was going well. This is the nicest Best Western I have stayed in and I would certainly recommend it to anyone needing a place to stay in Colorado Springs.

Owner Response, 01 Août 2017

Hello Vicky S, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, as we always try to improve our guest services. I am thrilled to see, that you enjoyed your recent stay with us, Furthermore, I appreciate that you noticed, all the attention to detail, our staff works so hard on providing. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great place to stay in the Colorado Springs area!!"
dnoyes80, 31 Juillet 2017

Nice lobby, helpful staff, comfortable rooms, & convenient location for Garden of the Gods and Pike's Peak! Our only problem here was that the refrigerator in our room didn't work, and we didn't realize that until late on our first day there after the maintenance crew had left for the day.

Owner Response, 31 Juillet 2017

Hello dnoyes80, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are happy to see, that you enjoyed your recent stay with us. I am sorry to hear that you encountered an issue with the mini fridge, but I am happy that it was fixed the following day. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Colorado Springs Senior Games Days 2 and 3"
Ken B, 27 Juillet 2017

Finally got to the games. Got a great hotel just a few miles from the games site. The grandson headed straight for the pool. Really nice indoor pool with spa. This is one of the better properties we have stayed at. We enjoyed the room, pool, spa, breakfast, and of course the exercise room. Worked out before the events and what a difference that made. Got a couple personal bests for the year. I really like the equipment this hotel has. As for the room, the bed of course is the standard best bed in the world. Really need one of these at home. But then why would I need to travel. I had an excellent breakfast before the games and I'm sure that helped as well. There is so much to see and do in and around Colorado Springs. Got to made another trip out there, soon. Should you decide to check out the Springs this property is just a quick turn off of I-25.

"Summer trip"
Bob T, 27 Juillet 2017

Very nice room and good breakfast. Close to all you want to see. Impressed with the consistent quality and value of the best western the staff was helpful and gave us great tips on the attractions and best tours. Spacious king size room with a nice sitting area.

"Two Night Stay"
azsunspot, 26 Juillet 2017

Although I travel to Chinle often I decided to stay at the Best Western this visit instead of the Holiday Inn. Upon check in the person was very friendly and hospitable. I had requested a lower floor and was provided one. The room upon entering was a warm 84 degrees and it appeared as if the air conditioner was not working. The front desk staff came immediately and solved the problem as the breaker had tripped. The window air conditioner is at the back of the room so it took some time to cool the room down. Luckily there was a storm that seemed to help. The bed was ok. The room had a mini fridge and coffee maker. There is a restaurant on site and the staff there were very friendly and attentive. There is a year round enclosed pool also. I didn't like that the ice machine was on the 2nd floor but that's only because of a recent knee injury that I didn't want to climb stairs. All in all I think when I return in October and November I will try the Best Western again when cooler as the staff are so much more friendlier than at the Holiday Inn. And the restaurant has a better menu selection. I give 4/5 due to this.

Owner Response, 26 Juillet 2017

Hello azsunspot, We appreciate your feedback, regarding your stay at the Best Western in Chinle AZ. Our brand is ever evolving and I am happy to see taht the Best Western there has taken such good care of you and provided you with a great experience. I do hope, that you will visit our location in Colorado Springs , CO at some point, so we can also provide you with a great stay. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Thank you Shaina, Amy Gina"
jecolonna, 26 Juillet 2017

We were really well taken care of by all the staff at the front desk; Shaina, Amy and Gina. We had a nice clean room and great view. On arrival we were given a room upgrade even though the hotel was heavily booked for the night. We stayed for four nights.

Owner Response, 26 Juillet 2017

Hello jecolonna, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, and are pleased to hear that you enjoyed your recent stay with us. I am so happy to see, that our Super Stars at the Front Desk, took such good care of you and that they were able to provide you with a complimentary upgrade. I will make sure to realy your review to the entire team. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 19 598 7500 [email protected]

"Pleasantly surprised"
Wendy M, 26 Juillet 2017

Very nice hotel. Great breakfast. All of the front desk staff we talked to were very helpful and friendly. Very clean hotel. Great view of the mountains. Easy access from route 25. One suggestion would be to add more seating in the breakfast area. We weren't always able to find a seat. Outdoor seating would be nice too.

Owner Response, 26 Juillet 2017

Hello Wendy N, Thank you for taking the time to leave us a review on TripAdvisor. We are delighted to see that you enjoyed your recent stay with us. My team and I are aware of the challenges, regarding seating in the breakfast area, and are working on providing more seating. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice hotel."
Rayla K, 20 Juillet 2017

Nice room with a mountain view. Spacious room and nice bathroom. Beds were nice. Breakfast was good but could have used more variety of fruit other than the standard apples, oranges, and bananas. Staff was all very friendly. Really enjoyed our stay.

Owner Response, 20 Juillet 2017

Hello Rayla K, We appreciate your feedback and are happy to read that you enjoyed your recent stay with us. Furthermore, I am happy to see, that you were able to have a room with Mountain views. Pikes Peak is a beautiful sight. I will make sure to relay your review to our entire team.I am a little sadden that you were not happy with the fruit offerings at breakfast. Besides the above mentioned fruit choices, we also offer cut up fruit, which includes a variety of melons and grapes. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nicest Best Western we have ever stayed at!"
775karlk, 20 Juillet 2017

The check in staff were incredibly friendly and helpful. The hotel is great looking and in wonderful condition. We loved the location, the pool was nice (no hot tub), and the breakfast was very good. We will indeed use this hotel again when in Colorado Springs.

"Great hotel"
cupcake0512, 19 Juillet 2017

What a great hotel!!! We thought it was great for the quick weekend get away. The beds were comfortable and even the size was small we did not need a lot of room so we were very happy with our selection. Staff was super nice for the entire stay. Breakfast was good and there is an outback in the same parking lot. We did take outback to our room and it was awesome after a long day of white water rafting!

Owner Response, 19 Juillet 2017

Hello cupcake0512, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us. I am glad to see that you enjoyed the Pikes Peak region and had a blast on the Arkansas River. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great stop on way to cog rail train"
novadoc2, 18 Juillet 2017

Got the last 2 Queen room - it was clean and worked well for our family. The wifi was a bit slow in the room but the business area downstairs had fast internet and free printing :) Breakfast was really nice with crispy bacon and waffles!

Owner Response, 18 Juillet 2017

Hello novadoc2, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled to read, that you enjoyed your recent stay with us.I am sorry to hear that the WIFI connection was slow, even though we have 200mps up/download, when we are sold out it can be a little slower. I do apologize for this, but also happy to hear that our business center, did work for you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Wonderful visit - very accomodating"
Arlen R, 13 Juillet 2017

Spent one night here and couldn't be happier. We arrived early in the hopes of an early check in. After checking for an available room that was ready and cleaned, the receptionist was able to assign us a room without an extra fee. Our room was in perfect condition, with newer furnishings and fixtures. There was a full shower in the bathroom with a fabulous rain-shower head (no tub but that is fine with us). Room was quite cold when we arrived so we had to turn down the AC a bit to get it comfy. Bed was very comfortable. We would definitely stay here again, though the hotel prices in Col Springs are on the pricey side no matter where you stay.

"Excellent Stay"
AnieWarren1, 13 Juillet 2017

Excellent service, clean room, comfortable sleeping, spacious rooms and bathroom with plenty of towels and name brand shampoo. A friend and I were hiking in Colorado and we chose to stay here due to the location. It was close to Pikes Peak, Garden of the Gods, Castle Rock, Pulpit Rock and many places to grab food. Also a Target down the road that came in handy. The night worker was a cool dude, very friendly and extremely helpful. Breakfast was great, big variety between eggs, sausage, cereal, breads, jams, fruit cups, yogurt and most importantly.. a coffee bar. We also took advantage of the pool and hot tub, again, very clean, smelled nice but not an overwhelming smell of cleaner. MAKE SURE TO DRINK THE WATER PROVIDED IN THE LOBBY. It's the best, they featured an orange infused water and Cucumber, both very good. Over all I would rate this a 10/10 A+. I'm a homebody and never once felt homesick. It was a comforting stay. I would like to give a huge thanks to the staff.

"stay"
dawn_s0816, 13 Juillet 2017

My trip was just for overnight business. The hotel was nice, clean and the staff was friendly. The breakfast in the morning was great and the staff always had a smile on their faces and everyone said good morning to me.

"Comfortable, except for HVAC"
fiddlebabs, 13 Juillet 2017

Our room at the end of the hall, 416, did not have a view of the mountains but was spacious and very comfortable. Shower was modern with good water pressure. The HVAC system emitted some kind of burning smell which irritated my throat all night, but the ladies at the front desk were warm, welcoming and helpful. Most of the breakfast choices were good; large selection. Saw many people coming back happy and wet from the pool and my son used the workout room and said it was decent.

Owner Response, 13 Juillet 2017

Hello fiddlebabs, Thank you for taking the time to leave us a review on Tripadvisor. We are happy to see, that you enjoyed your recent stay with us. I want to apologize , for not being as satisfied, as you should have been. I have have instructed our maintenance department, to take a closer look at the HVAC system, so we can make the appropriate corrections. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great hotel"
erkle, 12 Juillet 2017

The Best Western has easy access from the freeway, is within walking distance to restaurants, has professional and friendly staff, clean rooms and comfortable beds. The fitness center has the usual equipment, all in working order which was great.

Owner Response, 12 Juillet 2017

Hello erkle, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled that you enjoyed your recent stay with us. Our team is always eager to provide a superior guest experience, and I am thrilled to see, that we did just thatgain, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Firecrakers in Da House"
Nacho_Bambi, 05 Juillet 2017

Best hotel stay yet... Great Customer Service!!! Great Room with TV, microwave, and refrigerator. Close to a few pizza places, gas, and freeway. East of freeway found a ton of eateries and market to stock up on.

Owner Response, 05 Juillet 2017

Hello Nacho_Bambi, Thank you for taking the time to leave us a review about your recent stay with us on Tripadvisor. We are very happy to see that you enjoyed your recent stay with us. Furthermore, we are thrilled that the whole team enjoyed their stay as well. I do hope that the tournament was a successful one. Thank you for making our Hotel your Home Base during this event. Again, thank you for your kind review and we do hope to welcome you and your team back next year. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great hotel, perfectly located, high quality perks"
nathancZ2393GX, 05 Juillet 2017

Really excellent hotel right off the interstate with easy access to all local attractions and parks. With the full hot breakfast buffet daily, the hot tub & pool, perks and treats offered like mid-day snacks and fresh fruit-infused water, and the very friendly staff, our family enjoyed our stay very much! The room was very nice with a wonderful shower, and kept very clean by the cleaners each day. For our family of four (2 adults, an 8-year-old, and 6-year-old), it made the perfect home base for our Colorado Springs vacation. We'd tell anyone visiting Colorado Springs to stay at Peak Vista Inn!

"nice hotel"
Brant79, 04 Juillet 2017

The hotel was extremely clean and all the employees were very friendly. There was a lot to choose from at breakfast and the ladies that were in charge of the area were very efficient in greeting, keeping things clean and restocking food.

"Peak Vista experience"
Neil C, 03 Juillet 2017

Good hotel in a convenient location. A little expensive for what you get but that appears to be the case for most Colorado Springs hotels. Staff were good though check in was laboured as the rooms were not ready on time. Otherwise, a good experience.

Owner Response, 03 Juillet 2017

Hello Neil C, Thank you for taking the time to leave us a review on TripAdvisor. We are pleased to see that you enjoyed your recent stay with us. Our team makes every effort to have rooms cleaned and available by the beginning of check in time, I sincerely apologize,that this was not the case on your arrival day. Again, thank you for your review . Wir hoffen das wir Sie dennoch in Zukunft in unserem Hotel begrüßen zu können. Nicki M. 719 598 7500 [email protected]

"Nice place to base a trip to Colorado Springs Area"
Jim K, 01 Juillet 2017

We stayed here for 7 nights. There is a lot to do in this area and this was a nice hotel to be based out of. The breakfast was very good, but did not have the "make your own" choice. The service in the breakfast area was superb. The hotel also has an afternoon snack at 5:00 which was good. Fresh baked cookies as well during the day. The only negative is the bed was a little too hard for my wife. However, we travel with a rolled up memory foam topper for her, which took care of the problem. We also had a room facing west, which was great for seeing Pikes Peak, but the intense afternoon sun was tough at times. The other side would have had the freeway view/noise, so the sun was better than that.

Owner Response, 01 Juillet 2017

Hello Jim K, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to see, that you enjoyed your recent stay with us. Just recently we implemented new mattresses for our rooms, I am sorry to see that they were still to firm. I apologize for that. However, I am happy that you enjoyed all of our other amenities and enjoyed the beautiful view of Pikes Peak. Again, thank you for your kind review and we do hope to welcome you back in the near future, Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice, clean and great staff"
Thunderfan54, 29 Juin 2017

Nice place, good location, and the staff was very accommodating. Hotels in this area are kind of pricey, this was great. The staff really went out of their way to make you feel welcome. Close to places to eat and see.

"Location is good"
0maxz, 29 Juin 2017

Prices went up everyday, did not expect that Parking difficult to get in between lines as marked (narrow and on a curve). Sign said "Park at your own risk" Friendly staff. Breakfast was okay for kids.

"Noisy HVAC System"
E5252LPgeorgeg, 29 Juin 2017

The HVAC system in the room was so noisy it kept me up all night cycling on and off. I had another employee, along with my boss (booked 3 rooms) only for all of us to acquire no sleep, all miserable the next day for meetings and at the same time be in a bad light in front of my boss. I try to frequent BW Hotels across the US as much as possible and will not return to this location!

"Business Trip"
mattl1979, 28 Juin 2017

I am in a hotel several nights a week for work. I recently had to change locations to this one. The front desk staff have been friendly and accommodating, especially Amy. I will continue to stay at this location.

Owner Response, 28 Juin 2017

Hello Matt1979, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled that you enjoyed your recent stay with us. I will make sure to relay your review to our entire staff, especially Amy. We are blessed with an awesome stff, thank you for noticing . Again, thank you for your kind review and we are looking forward to your next stay. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"A Pleasant Surprise in Colo Springs"
James J, 28 Juin 2017

We've stayed at a lot of Colorado Springs hotels by nature of having a Cadet at USAFA. I reluctantly booked a night at the BW Plus because everything else was booked and those that weren't booked were overpriced. I came away impressed with the hotel. You can't always judge a hotel by its brand. The hotel is newer, which is an instant plus in a city with its share of un-updated major brand hotels. It's clean, modern and well appointed, that is for a BW. While smaller, the rooms are, in my opinion, better than the Embassy Suites rooms across the street. My only two negatives: 1) The wall HVAC unit in our room was very noisy turning on and off. 2) The beds were not just firm, but stiff and a bit flimsy. The positives: Great bathroom/shower, breakfast and light dinner complementary, clean and modern. Great value.

Owner Response, 28 Juin 2017

HelloJames J, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are happy to see that you enjoyed your recent stay with us. Our Hotel was recently renovated, and I am happy to see that you enjoyed the outcome. Best Western as a brand is evolving, and our Hotel is in line with their philosophy. We just recently got all new mattresses, so I apologize that they are still on the firmer side. We do hope that you will stay with us again in the near future, and thank you again, for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Friendly and clean"
Jennifer R, 21 Juin 2017

The hotel is very beautiful, friendly and clean. Real quick a few things we liked - a large selection of breakfast items, water, tea, & coffee available in lobby, large shower with large shower head, right off the interstate and close to many attractions. Didn't like - guest area patio and deck but no seating, evening snacks in dining area not very good or plentiful, and paid extra for seating area in room but instead of a sofa it was a chair & ottoman.

Owner Response, 21 Juin 2017

Hello Jennifer R, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, as we are always on a mission, to improve guest satisfaction. I am pleased to read, that you enjoyed your stay overall.As to adding seating to our outside patio, we are in the process as we speak, to implement a Colorado themed seating arrangements. However, the Serenity Deck will not receive seating of any kind, since the intended purpose is to use this space to observe the Front Range. Furthermore, we are looking into upgrading our complimentary snack options in the evening. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Colorado Vacation"
Tdholan, 20 Juin 2017

It is a very nice Hotel, with a friendly and very helpful staff. The breakfast is one of the best we have had. The rooms are very nice and clean with comfortable beds. When in Colorado Springs again we will look at staying at this hotel.

Owner Response, 20 Juin 2017

Hello Tdholan, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled to see, that you enjoyed your recent stay with us. Our team is always dedicated on providing a clean and fun atmosphere for our guests. Thank you again for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great Place to stay in Colorado Springs."
Jenny T, 20 Juin 2017

A great place to stay , its very close to lots of local attractions very easy access to the highway i think you call them interstates over there, very reasonable price to stay very helpful staff and walking distance to food outlets 5min from the city. the rooms were a little smaller than we are used to in Australia but ok. no kettle in room to make your tea ect but has a microwave and free tea and coffee available 24/7 in the foyer .

Owner Response, 20 Juin 2017

G'day Jenny T, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to see, that you enjoyed your recent stay with us. Our staff is dedicated to make every guest feel at home, away from home. Thank you for mentioning our 24 hours Coffee and Tea bar in the lobby. We also provide in each guest room a 1 pod coffee/tea maker. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice accommodations!"
Brenda S, 19 Juin 2017

The staff was helpful and friendly and every part of the room was clean! The breakfast was delicious and filling, too. We stayed at other hotels on this trip and this one was by far the best. The location was also perfect for the sites that we visited in Colorado Springs.

Owner Response, 19 Juin 2017

Hello Brenda S, Thank you for taking the time to leave us a review on Tripadvisor. We are pleased to see, that you enjoyed your recent stay with us.I will make sure to relay your review to our entire staff, especially the breakfast team. Again, thank you for your kind review, and we do hope to welcome you back real soon. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Excellent choice!"
thebellhome, 18 Juin 2017

Clean, comfortable rooms & great staff. Location is superb for both north and south end of town attractions. Breakfast and mid-afternoon snack were a welcome treat. Free parking, free wifi and hotel was cannabis free--we appreciate that! Thank you!

Owner Response, 18 Juin 2017

Hello thebellhome, We appreciate your feedback, and are happy to read that you enjoyed your recent stay with us. Our team takes great pride, in providing the best guest experience, and I am thrilled to see that we did just that. I will make sure to relay your comments to the entire team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"AMT"
lindzees, 15 Juin 2017

The staff was amazing and the hotel was very nice. Rooms were clean and comfortable. They had appetizers in the evening for guest and breakfast in the morning. Would definitely stay at this location again.

"A week in Colorado Springs"
jennyt429, 14 Juin 2017

Located on the north side of Colorado Springs close to the freeway for easy travel access. Had a few good food venues in walking distance and a service station. Inside pool and spa and a good full breakfast included each day. Staff were excellent. Clean and Tidy. Comfortable beds and pillows. Great view of Pikes Peak and not too noisy. There is a bush walk behind all the accommodation.

Owner Response, 14 Juin 2017

Hello jennyt429, Thank you for taking the time to leave us a review on TripAdvisor. We are happy to see that you enjoyed your recent stay with us. Also glad to hear you enjoyed the trail and scenery. We hope to see you in the near future. Again, thank you for the feedback. Gina R. 719-598-7500 [email protected]

"Very nice stay"
planomom8801, 14 Juin 2017

We stayed here for several nights. The hotel and rooms are very clean. The staff all seemed nice. The room was average size with a tiny bathroom. The only complaint was the air conditioner. I know they are often loud in hotels but this one is very loud. Wakes you up when it comes on and there's no way to make the fan just stay on. Other than that we were very happy. The pool was nice. The breakfast was very good and the ladies working the breakfast were by far the nicest staff!! We would definitely stay here again.

"Perfect place to stay in CO Springs"
Shelia M, 13 Juin 2017

Great location just off I-25 close to all major attractions. Breakfast was awesome with lots of varieties. They had French toast and Belgium waffles along with eggs and bacon. Freshly baked muffins (not packaged) and several wonderful toppings for yogurt. Fresh cut fruit cups were also available every morning. A nice surprise was a snack in late afternoon, freshly baked cookies and even lasagne one afternoon.

Owner Response, 13 Juin 2017

Hello Sheila M, We appreciate e thrilled to see, that you enjoyed your recent stay with us. Our team strives to give the best guest experience, and I see that we were successful. We believe in providing the best amenities and breakfast is one of our top priorities. We are glad you enjoyed it. Again, thank you for your kind review and we do look forward to your next visit. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Stellar front desk!"
BrandiPLong, 13 Juin 2017

Shaina checked us in really late! She made my car weary children feel welcome and left me with a smile! The ladies during breakfast were kind and courteous and even had great tips for the day! First time best western customer, but not the last.

Owner Response, 13 Juin 2017

Hello BrandiPlong, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to see, that you enjoyed your recent stay with us.Furthermore, I am delighted, that Shaina and our entire staff, provided you and your entire family, with n exceptional experience. Our Hotel is truly blessed with our staff. Thank you for taking the time to notice. We do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Stay Here!"
alb172017, 07 Juin 2017

Fantastic hotel. The breakfast was always great. The rooms are clean, equipped with a microwave, mini fridge, and TV! The overall appearance, inside and outside, was updated and nice. It's also in a great area. Easy to get on and off the highway.

Owner Response, 07 Juin 2017

Hello alb172017, Thank you so much for your valued time to leave us feedback on TripAdvisor. Good to hear you had a wonderful experience at our hotel. We enjoy providing a great breakfast to start your day. We hope to see you in the near future. Gina R. 719-598-7500 [email protected]

"Wonderful Stay"
b_trujillo0809, 05 Juin 2017

The free breakfast was much better than most we've had. Full hot buffet for breakfast not just cold cereal and doughnuts. Room was clean and quiet. Despite it being a very busy weekend, with sports teams filling the hotel the staff were all kind and helpful.

Owner Response, 05 Juin 2017

Hello b_trujillo0809, Thank you for taking the time to leave us a review on TripAdvisor. Glad to hear you enjoyed our full hot breakfast. I'm equally happy to hear that the staff was able to meet your expectations. I thank you again for your kind response. We hope to see you in the near future. Sincerely, Gina R. 719-598-7500 [email protected]

"Weekend Getaway"
MeikaNoel, 05 Juin 2017

I had a wonderful time with my 3 boys. The location was great, good food in walking distance and even more one 5min driving. Beautiful hotel, excellent attentive staff. Gorgeous views of Pikes Peak! Pool closes at 10 for the kiddos, and 12 for the adults.

Owner Response, 05 Juin 2017

Hello MeikaNoel, Thank you kindly for taking the time to type a review. We appreciate your feedback about your experience here with us. Good to hear your kids enjoyed their time in the pool and in the Springs. We hope to see you guys soon and thanks again for the review. Sincerely, Gina R. 719-598-7500 [email protected]

"Amazing value and great experience"
Q2898TOthomasd, 05 Juin 2017

What a homerun! From the cold water in the lobby to the great water pressure and shower head. Comfy beds. Exceptional staff and legit breakfast. For the money I felt like I stole it!!!! I can't recommend it enough.

Owner Response, 05 Juin 2017

Hello Q2898TOthomasd, We thank you for taking the time to type a review about our property on TripAdvisor. Pleasure hearing that you enjoyed your experience with us. I will be sure to relay your kind comments to the staff members. Thank you again for your kind review. Sincerely, Gina R. 719-598-7500 [email protected]

"Memorial Day Trip"
jamesdZ1521OS, 05 Juin 2017

We traveled to Colorado Springs for Memorial Day for a week's vacation. We stopped in at this hotel and found it to be very clean and the customer service was outstanding!! A+++.... The breakfast was the typical Continental but it tasted great with a variety of choices. I would recommend this to anyone and located within about an hour of all types of activities.

Owner Response, 05 Juin 2017

Hello jamesdZ1521OS, We appreciate you taking the time to leave us a review on TripAdvisor. Always a pleasure to hear that the staff was able to accommodate your needs. Thank you for your future recommendation and glad that you enjoyed your stay. Again, thank you for your kind review. We hope to see you in the near future. Sincerely, Gina R. 719-598-7500 [email protected]

"Excellent hotel!"
76Angie_L2015, 01 Juin 2017

We just got home after staying 4 nights at this hotel. The staff is one of the best I've ever experienced. From the super friendly front desk staff to the impeccable housekeeping staff, we couldn't have been happier with our stay. It was so nice to come back to a clean room after a day out exploring. I don't think we ever met a member of the staff who didn't say hello to us as we passed them in the halls. There were fresh baked cookies at the front desk the first 2 nights. The second 2 nights there were chips and queso, soup, and lasagna. We only had the snacks the second night as we didn't realize they even offered this until after we'd gone out for dinner. My kids thoroughly enjoyed the pool area. I was happy that it wasn't super hot as I sat and watched my kids swim. The whole hotel was incredibly clean and well maintained. We all enjoyed the wide variety of breakfast options. My boys had never had Nutella before and I think they ate their weight in Nutella after they discovered how good it was on toast. Thanks for making our vacation one we'll never forget!

"Beautiful Place"
Danielle S, 01 Juin 2017

We stayed 2 nights here. The first night we got in late, but the staff was very pleasant and helpful with finding a place to eat so late, and letting us know about a local walk to restaurant that will give a discount for showing a room key. Our room was very nice and clean, bathrooms are pretty too! Bed is great! The 2nd night we got back sooner and were able to enjoy the hot tub and the pool. Both were very clean, and nice. That 2nd night when we were trying to go to bed, we had a new neighbor who had 2 children. One infant and one toddler. The infant was screaming its head off, and the toddler was screaming..not crying screaming, just screaming like a high pitched lunatic (too much sugar maybe?) The parents did nothing to console either child, or try to do anything to get them to stop screaming at 11 at night. I know because after laying in bed for 30 minutes with non stop toddler and infant screaming, I then got up to put my ear to the conjoining door. I stood there for 10 minutes listening to see what was going on, I was starting to suspect that there were actually no parents in the room and call the front desk when finally the dad just said to the toddler (in a very calm and unconcerned way) "Buddy can you yell a little softer your going to hurt your throat." That was it. That was all that was done to try and calm 2 raging children at 11 pm. After realizing that the parents were clearly not interested in calming their children and that it was going to be impossible to sleep I called the front desk. They had to move us since they didn't have another room to move the screamers to, and were very apologetic. I was thankful that at least we were able to move away from them into a new room and have some quiet. The staff was great, and helpful the entire moving process. I was very happy with how the staff handled the whole situation, and how quickly they resolved the issue for us. I know that the experience with other guests could have effected how we viewed our stay, but thankfully the staff is well trained to handle the situation and could resolve it quickly, efficiently, and politely. The following morning we saw the parents and children, and they were still going bananas. They appeared to also be having a lot of issues with their payment for their stay, and I (of course was being nosey) noticed that the staff was very nice polite and calm when working with them. Good job to the staff dealing with problem people, and the training manager who gave them the tools to handle the situations.

"Great Experience"
08FLHRC, 31 Mai 2017

Very clean and well maintained property. Good location, close to services and attractions. Hotel was very busy during our stay due to local graduations and staff was a bit stressed at times but seemed to cope. Fitness Room is underwhelming. I have seen better layouts and setups in much smaller and less expensive properties. Largest flaw was breakfast. A bit more fresh fruit would be nice, and the large crowds overwhelmed to staff's ability to keep all the menu items stocked for the guests.

Owner Response, 31 Mai 2017

Hello 08FLHRC, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, and are happy to see, that you did enjoy your recent stay with us. My team and I, are always trying to improve our service to our guests, so we can make things better. Thank you for letting us know, how we can improve our breakfast operations, Our goal is to be more efficient and provide a better experience. We are also looking into ways, on how to improve our fitness room. Again, thank you for your constructive review, and we do hope to welcome you back in the near future, Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Awesome Hotel!!"
susann2017749, 30 Mai 2017

Super friendly staff, comfortable beds, great breakfast. And if that's not enough....fresh baked cookies, fruit infused water, "to go" snack bags, fitness room, pool and hot tub. Did I say the staff were very accommodating and friendly?

Owner Response, 30 Mai 2017

Hello susann2017749, We appreciate, you taking the time, to leave us a review on Tripadvisor. My team and I, are happy to read, that you enjoyed your recent stay with us.We are trying hard to provide the best guest experience and are thrilled that we did just that, Again, thank you for your kind review, and we do hope to welcome you back real soon. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Room was not a suite!!"
Vishval T, 30 Mai 2017

While booking on hotels.com, room was labeled as a "Suite". When we got the room, it was not a suite. When checked with the front desk, they said they did not have any suites in this hotel. Hotels across the street had suites at the same nightly rate.

Owner Response, 30 Mai 2017

Hello Vishal T, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback. We are sadden to see that you did not enjoy your stay with us. I have researched your reservation and see that you booked into our QQ deluxe room. That room is not marked on Hotel.com as a suite.The only suites we have, and labeled as such, are our King suites. Also, these King Suites are not two room suites, and clearly states this. Again, we are sorry, to have not met your expectations. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great"
tonybF2028CL, 24 Mai 2017

Staff was awesome, building was great. Internet was ok but was probably due to the amount of people that were staying there and the storm that was in the area at the time. Price was great for the quality the staff provided and for the quality of the rooms

Owner Response, 24 Mai 2017

Hello tonybF2028CL, We appreciate you taking the time to write a review on Tripadvisor. My team and I are thrilled to learn, that you enjoyed your recent stay with us. I apologize that our internet was a bit slow, the day you stayed, but as you said, there was a huge storm in the area and that disrupted the Internet and TV service. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice Hotel - Good Location"
Sue W, 24 Mai 2017

The Best Western Plus Peak Vista Inn & Suites is great place to stay on the North side of Colorado Springs. The rooms are quiet and the beds very comfortable. The staff is very friendly and welcoming. Breakfast wasn't elaborate, but it was very nice; with hot food such as eggs, bacon, biscuits, pancakes, etc. it was definitely a notch up from your typical continental breakfast. This was a good choice for our family of four.

Owner Response, 24 Mai 2017

Hello Sue W, Thank you for taking the time to leave us a review on tRIPADVISOR. We are happy to read that you enjoyed your recent stay with us. I will for sure, relay your review to our entire staff, as they are the ones, trying to provide the best experience for our guests. Again, thank you for your kind review, and we do hope to welcome you back real soon. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"work trip"
joshuacO7394JI, 23 Mai 2017

I enjoyed this hotel very much. The breakfast was a lot better than most hotels we stay at so that was a very pleasant change. I'd have to say my only issue was how expensive my stay was. As a platinum member having to pay a premium due to a graduation going on was kind of disappointing.

Owner Response, 23 Mai 2017

Hello joshuac07394JI, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you enjoyed your stay with us. Also, a big thank you , for being a loyal member to our brand. Let me ensure you, that the rates due not go up, due to graduation, however, they do go up due to the summer season. I do apologize if this was not explained to you correctly. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great Place"
ruchardf, 23 Mai 2017

Great location. So much to do nearby with easy access to both north and south points of interest. Staff was very friendly and helpful. Breakfast was good and the hotel was nicely decorated and clean. Would return.

Owner Response, 23 Mai 2017

Hello ruchardf, We appreciate you taking the time, to leave us a review on Tripadvisor. My team and I are thrilled to read that you enjoyed your recent stay with us.I am equaly happy that you enjoyed our Breakfast. Again, thank you for your kind review, and we due look forward to your next stay. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very Nice"
Teresa G, 22 Mai 2017

A little more modern than most Best Western Plus hotels. The bathroom had a spacious walk-in shower which was very nice. One downside was the small bathroom sink and counter. With a family of four, including two teenage daughters, this was a little inconvenient. Other than that this was a very nice place to stay and I would recommend staying here.

Owner Response, 22 Mai 2017

Hello Teresa g, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, and are thrilled to see that you did enjoy your stay with us. With our recent renovations, we installed the spacious walk in showers. Unfortunately, we were not able to make the footprint of the bathroom larger. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Excellent place to stay"
bigdave59tx, 18 Mai 2017

Professional staff. A lot of extra unexpected amenities. Indoor pool and heated Spa, Fitness room. Lobby was exquisite. Rooms were very nice, the beds were very plush and comfortable. Good choices on the hot breakfast. You can go heavy or light if you choose. Very pleasing to the eye after a long day on the road

"Great Hotel"
V8142WAdannyc, 18 Mai 2017

My family and I had stayed at this hotel for 1 night during out road trip. Our impression of this Best Western was that it was very clean and immaculate inside the hotel. The outside of the hotel had looked like an upper class hotel in a rocky mountain, peaceful, and serene environment. The complimentary breakfast provided at this place was very good. The staffs at this place were courteous, professional, and helpful.

"Great hotel!"
srcjll10, 17 Mai 2017

No complaints at all! I was there for 4 nights. My husband, daughter and I were very impressed. Love the view outside of the hotel and how clean and nice the place is. We noticed when first arriving, it smelled really good in the lobby. Great customer service. The free breakfast is delicious. I highly recommend this hotel and will definitely stay there again on my next visit!

"Clean"
BigGameHunterMC, 17 Mai 2017

Clean rooms and good service, they also had out 2 types of water. One with oranges and another was with lemon. Which was nice to drink after driving 1,123 miles straight. Thanks for the good sleep and hospitality.

"Great views!"
J7561HGdavidb, 17 Mai 2017

A beautiful hotel with great amenities. Our room was clean and comfortable. Drinking coffee while gazing at Pike's Peak is a treat. A wide variety of items with the hot breakfast starts your day off right. All this and a central location; I highly recommend staying here!

"5 Star by Far"
Z7699QKvanessar, 12 Mai 2017

Was very impressed with the whole stay!! The staff was very helpful business like and descriptive of all questions. Very peacful and welcoming. Lovrd that the spa was open until 12am. Arrived late and was very nice to get to enjoy the spa!! The room was very nice and cozy. The best part which made it hard to leave was the bed and privacy...

"Great Views and Great Customer Service"
Debra J B, 11 Mai 2017

All staff from front desk to breakfast area were exceptionally kind and friendly. Room was beautifully decorated and clean plus the mountain view was awesome. This is by far one of the best hotel we have stayed in over past few years!

"Great view!"
Diane-Dee C, 09 Mai 2017

Very, very nice motel. Room was very nice. The bathroom itself was small but the shower was spacious with a great shower head and large fluffy towels. The breakfast was very good and I loved the infused water that was available all day, everyday. It was quite a treat. Pool is not large but clean and with adult hours later in the evening.

"Great Experience!"
AlfonsoK123, 09 Mai 2017

The hotel amenities were great. We enjoyed the hot tub and the swimming pool. The complimentary breakfast was fantastic. The hotel staff were very friendly and cared about our guest experience. The guest room was nicely put together.

Owner Response, 09 Mai 2017

Hello AlfonsoK123, We appreciate your feedback regarding your recent stay with us. I will make sure to share your comments with the entire staff, since they are working hard, to provide the guest experience for our guests. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Don't pass this place up!"
328kathleenp, 09 Mai 2017

Beautiful views of Pike's Peak from the front windows & during breakfast! Beautiful place inside & out--hard to believe it was remodeled over 2 years ago--looks so nice! Great staff & very comfortable rooms.

Owner Response, 09 Mai 2017

Hello 328kathleenp, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you enjoyed your recent stay with us. I am glad that you gor to enjoy our beautiful view of Pikes Peak, while staying with us. Our team is dedicated and working hard, to provide a clean and enjoyable Hotel, and I am happy to read, that you enjoyed this. Again, thank you for your kind review and we do hope to welcome you back in the near future. Nicki M. 719 598 7500 [email protected]

"Honeymoon"
uberkate1983, 04 Mai 2017

The Staff very friendly, the bed was very comfortable, we sleep very well and I have back problems, but the bed didn't hurt my back, so that says a lot, the room was very clean, breakfast was good, but better at the Loveland Best Western. i wish they had make your own waffles. The pool and hot tub was clean and very nice!

"Awesome"
SmokeeH, 03 Mai 2017

I loved it great place to stay...awesome staff...housekeepers are great at their job..clean fresh rooms...and accommodated to all my needs...close to everything great scenic views. Their guest book has great recommendations for things to do while there. We got on a helicopter and took a tour!

"Amazing!"
Brittney G, 03 Mai 2017

The facility was clean and updated, the staff was very friendly, and the free breakfast was very good. The staff even had free snacks such as cookies and chili on certain days. The pool area was very clean as well, and they allow 2 hours from 10-12 pm for adults to swim.

"April Fun"
Eric E, 01 Mai 2017

The staff were very helpful and knowledgeable - Gina at the desk, and Blanca at the breakfast area in particular. Nice to step into a shower that was not moldy. Everything was clean. One of the queen bed's coils were making noise with movement, so we switched beds the next night.

Owner Response, 01 Mai 2017

Herllo Eric E, Thank you for leaving a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you enjoyed your recent stay with us. I will share your comments with our staff, especially Gina and Blanca. It is always awesome to read, when our staff leaves a positive impression. Again, thank you for your kind review, and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Excellent hotel with easy access"
Dudley M, 01 Mai 2017

Just off the interstate yet in a quiet location with amazing views across to the mountains this is an excellent place to stay. Easy to park out front with several restaurants you can walk to in a couple of minutes. Room was specious, clean and comfortable and staff helpful. Breakfast was good but could have benefited from a wider selection. Found this hotel very relac=xing and comfortable.

Owner Response, 01 Mai 2017

Hello Dudley M, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to read that you enjoyed your recent stay with us.Easy access to neighboring restaurants, is one of the many pluses in staying with us. I am happy to read that you enjoyed the closeness to many activities. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Excellent"
jacobo321, 26 Avril 2017

The room was clean and comfortable, and the staff was extremely friendly and helpful. I would definitely recommend staying here. The view of Pike's Peak from our room was an added bonus, as was the serenity deck.

Owner Response, 26 Avril 2017

Hello jacobo321, Thank you for taking the time to leave a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you did enjoy your recent stay with us. I am especially to read t you enjoyed the added bonus, of having a view of Pikes Peak. Again, thank you for your kind review and we do hope to be your choice for lodging, at a future visit Nicki M. 719 598 7500 [email protected]

"Overnight In & Out"
audnbob, 26 Avril 2017

Not in Colorado Springs for the fun things to do here, just rolling through on the way from somewhere going to somewhere and needed good clean, quality accommodations. Best Western Plus Peak Vista Inn & Suites was what we needed. Great place. Very pleasant staff. Clean and quiet room. Varied and good tasting breakfast buffet. I've stayed in a variety of hotels in Colorado Springs over the years, but first time here. I'll be back!

Owner Response, 26 Avril 2017

Hello udnob, Thank you for leaving a review on Tripadvisor, regarding your recent stay with us. We are happy to see that you enjoyed your stay with us, while traveling through our town. Hopefully, we can welcome you back real soon, so you may get a chance to see our beautiful sights. Again, thank you for your kind review. Nicki M. 719 598 [email protected]

"Wonderful!!"
F8077TUmonicac, 25 Avril 2017

Excelent location. Clean room. Very comfortable bed. Quiet. Friendly staff. I will definitely will stay in this hotel again. The breakfast is good, will be great if they offer a vegan option for milk like Almond or Coconut milk. Buy over all it was a great experience.

Owner Response, 25 Avril 2017

Hello F8077TUmonicac, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback as we use this to make things better for our guests. I am thrilled to see that you enjoyed your recent stay with us. I do apologize, if you weren't made aware of the gluten free options we have available, including almond and soy milk.For sure, will I speak to our Breakfast Hostesses, to see how we can display these options, in a more prominent position. Again, thank you for your feedback and we do hope to welcome you back in the near future. Nicki M. 719 598 7500 [email protected]

"Awesome hotel!"
Matt K, 22 Avril 2017

What a great hotel. Clean, comfortable, quiet, convenient to all, plus friendly staff. I only have good things to say Would definitely recommend this hotel to people and stay again. Best best western hotel I have stayed at.

Owner Response, 22 Avril 2017

Hello Matt K, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to see that you enjoyed your recent stay with us. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Best western"
danielchav, 21 Avril 2017

Greta protest very clean rooms excellent customer service and lots of Resturaunt's near by...Highly recommend for business or pleasure.. I will be staying with This chain again... they haven't let me down yet...

Owner Response, 21 Avril 2017

Hello danielchav, We appreciate you taking the time to leave us a review. We are thrilled to see, that you did enjoy your recent stay with us. Thank you again, for your kind review and your loyalty to our brand. Nicki M. 719 598 7500 [email protected]

"Very Nice and Comfortable"
Nicole P, 20 Avril 2017

This is a nice hotel. Very clean, friendly staff and has a pretty good breakfast buffet. Our room was always nice and clean when we came back, and the staff was very friendly. I love that they provide natural flavored water in the front lobby. Definetly would refer this hotel and would do a return trip here.

"Great Best Western"
Jacqueline W, 20 Avril 2017

Very clean and nicely decorated Best Western. Spacious room with comfortable bed. Great big breakfast. Friendly, attentive staff, especially at breakfast. Convenient to I-25. I highly recommend eating at Southern Hospitality, a few exits north.

"Another Pleasant Stay"
3marilynk, 17 Avril 2017

This was our second stay at this property. We appreciate the friendly and accommodating staff, the cleanliness of the rooms, and the comfort of the beds. The pool is small but it wasn't crowded and the hot tub is a plus. The location is great as there is a mall, movie theater, and plenty of restaurants and stores nearby. We will definitely stay there again!

Owner Response, 17 Avril 2017

Hello 3marilynk, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you are a repeat guest. Thank you for your trust and the loyalty towards our Hotel. We do hope to welcome you back real soon and again, thank you for your kind review. Nicki M. 719 598 7500 [email protected]

"Good place to stay"
Gearheadjustin, 17 Avril 2017

A very nice place to stay good rooms good food in the morning and all the staff are very friendly and nice and it is very close to a lot of stuff to do in colorado springs and right off the highway you will like this place

Owner Response, 17 Avril 2017

Hello Gearheadjustin, Thank you for taking the time to leave us a review on Tripadvisor. We are happy to read that you enjoyed your recent stay with us. My team and I appreciate your kind feedback. Hopefully you had enough time to visit all of our beautiful sights, while staying with us. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"nice hotel, great location"
mdenning1951, 16 Avril 2017

Lovely, quiet, great view, fabulous breakfast. The staff was very nice, helpful and engaging. Yhe breakfast lady was simply wonderful. Only disappointment was the bed. I kept falling to the center of the mattress, time to try lace room 110.

Owner Response, 16 Avril 2017

Hello mdenning 1951, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback, as it helps us to improve our service. We are thrilled to read that you enjoyed your stay with us and our staff. I have seen your comment about the bed in your room and have asked our Maintenance department to take a look at the issue. again, thank you for taking the time to leave us a review and we do hope to welcome you back real soon. Nicki M. [email protected] 719 598 7500

"Good hotel, very good breakfast."
Andre10001, 10 Avril 2017

Hotel was quite close to several restaurants, walking distance. Not very noisy. Staff were all very friendly. The hotel seems a bit older but was kept clean. There is a small gym available and a pool. I id not use the pool but it looked to be clean well kept. There are several entrances so coming and going with baggage was not a problem.

Owner Response, 10 Avril 2017

Hallo Andre 10001, Vielen Dank, das Sie sich die Zeit genommen haben um uns auf Tripadvisor zu bewerten. We appreciate your feedback, as we always try to improve our guest experience. Our Hotel went through a complete renovation not to long ago and we are happy that you enjoyed your stay with us. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Probably the best bw we atayed at."
Jclough1978, 10 Avril 2017

Stayed at a few bws on our road trip and tjis was the nicest. Quiet clean and the best breakfast we had. A good variety. Im a light sleeper so any noise keeps me up. The ac unit they all use was slightly bothersome but other than that it was fantastic.

Owner Response, 10 Avril 2017

Hello Jclough1978, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback,as it helps us to determine on what we can do better. I am pleased to see that you are loyal to our brand. I have instructed our Engineering department to take a look at our A/C's ,so we can make sure that they are all functional. Again, thank you for your kind review and we are looking forward to your next stay. Nicki M. 719 598 7500 [email protected]

"Great Family Spot!"
shainikaj, 10 Avril 2017

This was a great family location. The rooms were clean, pool and hot tub a plus and a very friendly staff made our stay pleasant. They offer a descent breakfast and the water stations are refreshing and a nice touch.

Owner Response, 10 Avril 2017

Hello shainikaj, Thank you for leaving a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you enjoyed your recent stay with us. Our team is dedicated on providing the best guest experience and we are happy to see that we did just that. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Vacation "
tom h, 09 Avril 2017

Great service. Clean rooms. Good warm breakfast. Nice size rooms with thick towels. Price was good. Great views of Pikes peak. Good central location. Everything looked clean and new. Even the maids were pleasant and asked if they could do anything for you.

Owner Response, 09 Avril 2017

Hello tom h, Thank you for leaving us a review. I am happy to see that you enjoyed your vacation with us. Here at the Best Western, we take guest services very serious and we are thrilled to see that we did provide you with an exceptional experience. Again, thank you for staying with us and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Great Service very nice staff"
markmK3697FP, 09 Avril 2017

Everything exceeded expectations!! Front desk staff particularly helpful and personable. The place was immaculate...Breakfast exceeded expectations. Should keep TV off far leftist media outlets in public areas --MSNBC

Owner Response, 09 Avril 2017

Hello markmk3697FP, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback and are thrilled to see that our staff, exceeded your expectations. I am sorry that you did not enjoy the programing in the breakfast room. We are always trying to find the appropriate program to please all of our guests. Again, thank you for your review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Great hotel for the price!"
dawnnysan, 28 Novembre 2016

We enjoyed our 6 night stay. The room was a little small, but still a good value for the price and very clean. Location is easily accessible from interstate. Staff was friendly and professional. Hotel overall is clean with nice decor. We enjoyed the pool and hot tub. This hotel also offers free hot breakfast every morning. Very tasty. Would definitely recommend.

"Weekend getaway"
Ross S, 27 Novembre 2016

We had a lovely room with a view of Pikes Peak. It felt like our own little apartment. There was hot coffee water tea and fruit available 24/7. And a very large delicious, full of variety breakfast available every morning. Amy, the front desk attendant, was extraordinarily friendly, courteous and helpful. Maria was very knowledgeable about sightseeing in the area. Elvira was also very helpful with recommendations of restaurants to patronize. The evening staff recommended we go to Colorado Mountain Brewery. It was thebomb.com just like they said it would be. The pool and hot tub are open much later than other hotels, making it possible for you to soak after a late day of hiking. I felt like the people who worked at this Best Western Plus were friends of mine. I would highly recommend anyone staying here. I would give it a 10 out of 5 stars.

Owner Response, 27 Novembre 2016

Dear Ross S, Thank you so much for your valued time to leave us feedback on TripAdvisor about your amazing stay with us. We are thrilled to read that you got to meet some of our staff and that they were very helpful and friendly. Thank you for the nice compliments regarding Elvira, Amy and the staff in general. It is very important to our entire staff to make our guest feel welcomed during their stay. We are also glad to read that you enjoyed the room and the amenities that our hotel has to offer. Colorado Springs has a wide variety of great Brewery's but you did make a great choice to visit the Colorado Mountain Brewery. Again, thank you for all the nice compliments regarding your stay, we hope to see you again in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Really nice hotel with really nice staff!"
Jane R, 27 Novembre 2016

We stayed here in October and would definitely book a room again. The staff was friendly, nice and hard working. The room was spotless and the location was right off the freeway, yet quiet. We will be returning to Colorado Springs in the near future and this will be our hotel of choice. Thank you Best Western Plus for a great week!

Owner Response, 27 Novembre 2016

Dear Jane R, We thank you for your time to leave us feedback on TripAdvisor. We are glad to see that you enjoyed your stay with us and that our entire staff made you feel comfortable and welcomed. Also it is great to read that you where satisfied with the cleanliness of the room. We are thrilled that you will be returning to our location when you are in Colorado Springs. It is an honor for us to be the hotel of your choice. Thank you for staying with us, we are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very helpful and kind service"
Stacy K, 24 Novembre 2016

The property exceeded our expectations on all levels. We would stay there for sure next time we are visiting. I believe the entire hotel had been remodeled. The shower was awesome! The front desk staff were wonderful as well!

Owner Response, 24 Novembre 2016

Dear Stacy K, Thank you for your time to leave us feedback on TripAdvisor. We are glad to read that we exceeded your expectations and that you enjoyed your shower and our very helpful staff at the front desk. We appreciate you staying with us. Hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"good for a short stay"
Joe A, 21 Novembre 2016

good value for short stay, nice location next to I-25, breakfast is average, elevator is very slow and often just took the steps. Washer and dryer were clean and did a nice job on my cloths. Friendly and helpful staff

Owner Response, 21 Novembre 2016

Dear Joe A, Thank you for your time to leave us feedback on TripAdvisor. It's nice to read that you enjoyed your overall stay. We are glad that our staff was able to help you, this makes a big difference when you travel. Thank you for choosing our hotel. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"great hotel"
loreto2014, 19 Novembre 2016

This hotel is clean, has a great location, very good breakfast, staff is very helpful and pleasant to deal with. Every afternoon there is a snack available in the lobby which is a nice perk. Great views of Pikes Peak.

Owner Response, 19 Novembre 2016

Dear loreto2014, Thank you for your valued time to leave us feedback on TripAdvisor regarding your stay. We are pleased to read that our staff was helpful and pleasant and that you enjoyed your breakfast, snack time and your room. It is very important to our entire team to make each guest feel special and welcomed during their stay. Thank you again for staying with us. We hope to see you again in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colorado Trip"
afoust77, 17 Novembre 2016

Centrally located for everything that we wanted to do. Very quiet and peaceful. Great showers! Loved the look of the hotel, looked more like a lodge than a regular hotel (like all the other hotels around then). Nice touch with the warn cookies available when you check in.

Owner Response, 17 Novembre 2016

Dear afoust77, Thank you for taking your time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed the cookies at your arrival time and that your overall stay was to your satisfaction. We are close located to most of Colorado Springs attractions and restaurants in walking distance. Thank you for staying with us we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Dependable"
Carl V, 15 Novembre 2016

This was my seventh time to stay at this hotel and I will stay here again on my next trip to Colorado Springs. What more do you need to know? I was disappointed that I could not get a room on the west side where the view is fantastic, but I didn't have a reservation so I really can't complain.

Owner Response, 15 Novembre 2016

Dear Carl V, Thank you so much for leaving us feedback on Trip Adviser! We are glad that you have been such a valued Best Western Member and choose to stay with us over and over again! It is great that our entire team and the hotel itself made a great impression on you and it is important to us that you always have a positive stay with us. Thank you again for staying with us, we are looking forward to see you again in the near future! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great!"
SKD26, 14 Novembre 2016

A great place to stay.... Very nice staff... very attentive to any needs and friendly... The walls are a little thin, No smoking, pets. A great location, close to the highway. Close to Air force base.

Owner Response, 14 Novembre 2016

Dear SKD26, Thank you for reviewing us on TripAdvisor. We are glad that you enjoyed your stay with us. We are close to many attractions and restaurants and the Air force base. Thank you for staying with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Enjoyed our stay"
Heather D, 09 Novembre 2016

Room was clean. My daughter enjoyed the pool and wanted to swim first thing. It was nice to have the pool indoors, yet there is a glass wall where we could sit outside and enjoy the day while still watching her. Ladies added a nice green chili to go with the eggs for breakfast which made all the difference in the dish. Thanks.

Owner Response, 09 Novembre 2016

Dear Heather D, Thank you so much for taking your time to review us on TripAdvisor. We are glad to read that you liked your room and that your daughter had fun using the swimming pool. We did have chairs outside however we removed them when it started to get colder the end of October. We do apologize for the inconvenience. It is wonderful that you enjoyed your breakfast and that our staff could help you. Again, thank you for staying with us. Please come back and visit us when you are in the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colo Springs Visit"
Scott W, 09 Novembre 2016

Very comfortable and friendly staff. We enjoyed our stay. The meals were a good start to our day. Our room was clean and the bed was comfortable. The elevator was a little noisy but at least it was working!

Owner Response, 09 Novembre 2016

Dear Scott W, Thank you for leaving us feedback on TripAdvisor regarding your stay. We are happy that your room and the meals were a good start to your morning. We are glad that you enjoyed your room. Unfortunately after the motor of the elevator was replaced the elevator started squeaking, which was shortly fixed as well. We hope it did not inconvenience you. Thank you for choosing to stay with us. We are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful Experience "
Dawn A, 08 Novembre 2016

Very nice hotel, staff was exceptional. Checking in was east, rooms were clean and pleasant and nicely appointed- breakfast was good- not exceptional - but good quality. Check out was equally easy, matter of fact I had already checked out and was down the street when I got a call that my two year old had left her tablet in room and housekeeper wanted us to know ASAP! Great customer service!

Owner Response, 08 Novembre 2016

Dear Dawn A, Thank you so much for reviewing us on TripAdvisor. We are pleased to read that you had an overall exceptional stay. We are happy we could locate your tablet before you were to far away from us. It is very important to our entire team to serve our guest a superior stay during their time with us here in beautiful Colorado! Thank you for staying with us, we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

""Best" Stay"
emask, 08 Novembre 2016

Came from out of state for funeral, so last minute booking. Looked at rooms online, but had questions. Called hotel, they were more than accommodating to book two rooms adjoining for us and gave us a very reasonable rate. During our drive to Colorado, we received a phone call that elevator not working and they will gladly help us upon arrival getting our things up to 3rd floor rooms. Very nice to know ahead of time before arrival. When got to hotel, it was very modern and welcoming lobby and ladies behind counter were very talkative and friendly. I was impressed enough to open a BW Rewards account with which they helped me. Rooms were very nice, newer furniture and bathroom fixtures and clean, but on the small space side. However, when in Colo Springs, you had better be out enjoying the beauty of the mountains all they have to offer rather than sitting in your hotel room! The beds were great. Very comfortable, in both rooms - all queen beds. Even my teens commented on how comfortable they were. The breakfast was quite frankly a lot for the rate of the room. Hot foods, like eggs and omelets that tasted good (not rubbery). Quite a large variety of foods also to include yogurts, fruit, waffles, etc. We were not for want on breakfast! And to top it off, the breakfast attendants were spot on very attentive to food and cleaning tables. And they were talkative and friendly to boot!! Awesome way to start the day. my teens used the hot tub and pool and felt there was a bit too much chlorine in the hot tub, but otherwise the pool area was nice. The location really is perfect with most of the city attractions within 30 minutes, mountain attractions within 2 hours, Denver only 1 hour. Will definitely stay here again just to meet all the friendly and attentive people that work there!!! Side story to verify attentive workers: one night of the stay they were trying to find the owner of a car with headlights still on. As they spoke with another customer about it, I heard it was same make as my car. Leaned back from getting a night time hot chocolate and asked if it was the model of my car. Without explaining who I was, they recognized me and said, "No, it isn't yours! We already checked for yours and it is not the same license plate." Wow. We had not spent a lot of time in hotel, but they recognized who I was? That's cool!!

Owner Response, 08 Novembre 2016

Dear emask, Thank you so much for your valued time to leave us feedback on TripAdvisor regarding your wonderful stay with us. We are very thrilled to read that our entire staff could make your stay a very memorable one and that you would come back to see us again! We are also glad that you and your teens enjoyed the amenities of the room and that you all got a comfortable night's rest during your stay. Our breakfast menu is pretty large because we want to make sure that there are plenty of items that guest can choose from. We constantly look for ideas and update our breakfast menu. You are right, we are located pretty central to all the beautiful sights that Colorado Springs has to offer and the mountains even from our observation deck are just breathtaking. Thank you for joining our Best Western Member Programm. This Program has great things to offer. Again, thank you for choosing to stay with us and becoming a loyal Best Western Member! We look forward to see you in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice place to stay in Colorado Springs"
crtChicago, 08 Novembre 2016

Nice room very clean place. Close to everything. Wish I could show pictures of the mountains from our 4 th floor room. They are fantastic. Pool and spa are a little small but clean. Breakfast was very good.

Owner Response, 08 Novembre 2016

Dear crtChicago, Thank you for your time to leave feedback on TripAdvisor. We are glad to read that you enjoyed your room and the overall cleanliness of our modern hotel. You are right, the mountains are just beautiful to look at from our hotel. We are also happy that you liked what we had to offer during breakfast time. It seems like you got to visit some of the sides around Colorado Springs and got the chance to use the pool and spa. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great place for an extended stay. "
stmalcolm, 07 Novembre 2016

I was in Colorado Springs for 10 days. I have stayed here before. Just as good ! Check in: very quick, upgraded (which was nice), receptionist always friendly. Iced lemon flavoured water always available. Rooms: my suite was a nice size, big TV, fridge, microwave. Housekeeping was of a high standard except on a couple of days where there was no coffee supplied. Not great when you are english, in late and out early ! Excellent shower, no bath. Breakfast: choice of hot and cold, alternates every other day. Good choice of items (including fruit) for a freebie. Health suite, pool and hot tub. Location: couple of good restaurants (Chicago Grill & Taproom, Outback) within walking distance. Recommended

Owner Response, 07 Novembre 2016

Dear stmalcolm, We appreciate you time to leave us feedback on TripAdvisor. We are glad to read that your overall stay was great. We do however apologize that our housekeeping staff did not supply you with the coffee which we will look into it. It is excellent that you liked our breakfast menu and that you got to experience some of the restaurants around us. We hope to see you again! Thank you for choosing to stay with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice staff at front desk"
pmc617, 04 Novembre 2016

Briefly, this is a standard room we stayed in. It was clean, attractive and functional. My only complaint is the sink in the bathroom. There was really no counter space to put toiletries on. That was unexpected in a hotel like this one nowadays. The coffee in the morning was barely drinkable. There were the standard chain breakfast offerings. My one big positive I felt was my interaction with front desk staff. Check in was handled extremely pleasantly and competently by a young man. And the next morning, a woman named Gina was working. Both employees were basically super nice and friendly.

Owner Response, 04 Novembre 2016

Dear pmc617, Thank you for your time to leave us feedback on TripAdvisor regarding your stay with us. We are sad to read that you did not enjoy our coffee in the morning and that our breakfast was not to your standards. Our breakfast menu changes daily and has a wide variety of items to choose from. We are glad to read though that your experience with our front desk staff was a positive and pleasant experience. Thank you again for staying with us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"New favorite place to stay"
Linda W, 01 Novembre 2016

This hotel exceeded our expectations. The room was nice and roomy and we had a mountain view. The bed was comfortable. The staff were welcoming. They have iced, flavored water in the lobby and snacks every evening. Breakfast was included and was very good. It included biscuits and gravy, bacon and eggs, etc. There is a mountain view balcony on the 2nd floor but no chairs to sit in to enjoy the view. They should add chairs. One downside for us was the deordizer smell in the lobby. i don't know why they need an artificial smell. As someone sensitive to smells, it was overwhelming and unnecessary. There was also no ice machine on the 3rd floor which was inconvenient. Even with these issues, I would still stay there again.

Owner Response, 01 Novembre 2016

Dear Linda W, Thank you for your valued time to leave us feedback regarding your stay. It is wonderful to see that you enjoyed the view from your room and the comfort of your bed. We do have also the observation deck for guest they do not book the room with the view. Our breakfast changes daily, so we are glad you enjoyed the menu of your breakfast. We are still working on it to have ice machines on each floor of our hotel. Thank you for choosing our hotel, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good place"
samsomohio, 31 Octobre 2016

Enjoyed our stay. Nice room, good breakfast, and a great added touch was the cookies at the front desk.. Very friendly staff. Very friendly and helpful breakfast room staff. Have never seen this before in other hotels.

Owner Response, 31 Octobre 2016

Dear samsomohio, We appreciate you taking time to review us on TripAdvisor. We are thrilled to read that our staff left a very positive impression on you during your trip. We enjoy to read that you liked your overall stay and got to experience some of our cookies. Thank you for staying with us and Best Western. We hope to see you back. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very Nice"
freshie2014, 28 Octobre 2016

Everything was great here and very friendly staff which is so nice to see. Today very often the hotel staff does not even say a greeting to you. The only thing I would change in all hotels really is they need better fabric softener as the towels are soooooo rough at every hotel.

Owner Response, 28 Octobre 2016

Dear freshie2014, Thank you for your valued time to leave feedback on TripAdvisor. We are glad to read that our staff made your stay welcoming and that you enjoyed your overall stay. We are sorry that the towels were not as soft as you would have liked it. Thank you so much for staying with us. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"They don't have cribs - families beware!"
jimcovert, 27 Octobre 2016

We made our reservation via the Best Western app prior to our arrival. When I was checking in I asked the front desk clerk if she'd seen my comment requesting a crib and she replied that they renovated the hotel about 2 years ago and since that renovation haven't provided cribs due to liability issues. My wife and I have taken our child on several long road trips over the last 2 years and as part of that we've spent 40+ nights in hotels. This is the first time we've ever encountered a hotel that didn't have cribs. I've never heard of a hotel that didn't have cribs. The hotel was nice, in a good location, and breakfast and the pool were nice, if not a bit cramped - which speaks more to the popularity of the hotel than anything else. Still, I wouldn't ever stay here again since they don't have cribs. What are people with babies expected to do? Bonus... I filled out a Best Western provided survey after our stay and the Assistant General Manager - the same one who's replying to all these reviews - sent what seemed to be a form email response to my reviews. I say it was a form because she provided a general apology for not meeting expectations, but didn't mention any of my specific complaints.

Owner Response, 27 Octobre 2016

Dear jimcovert, Thank you for your time to leave feedback on TripAdvisor regarding your stay. We are sorry to hear that we did not meet your expectations. Our Best Western site provides a list of all the amenities that are offered at our hotel and baby cribs unfortunately is not one of them. We do have a lot of families with children and baby's staying with us and we never had any complaints regarding a baby crib. We do however apologize for any inconvenience that may caused you. You are right our hotel is a popular getaway. Our hotel speaks for it's friendliness and cleanliness. Again, thank you for choosing to stay with Best Western. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice place, well kept, small room and bathroom"
lovetheUSA76, 26 Octobre 2016

The outside of this hotel is really cute. The staff was very friendly and helpful. My room was clean and modern. Bathroom: GREAT water pressure, good drainage in shower. Negative: clear glass shower doors. These wouldn't have worked well if I had been traveling with my family. The bathroom is exceedingly small, too. Room: Everything was clean and modern. The room was fine for one person, but it would have been a tight fit for a family of four or more. There wasn't much room to get between the desk and the bed. If you need to get supplies or fast food, they are within 5-10 minutes down the road. Overall, a really nice place. I would recommend it highly, but make sure the size of the room will work for your family.

Owner Response, 26 Octobre 2016

Dear lovetheUSA76, Thank you for choosing to stay with us, Best Western and that you took your valued time to leave feedback on TripAdvisor. We are glad that you liked the cleanliness and modern style of our hotel. Thank you also for the nice compliment about the exterior of our hotel. You are right, there are some nice restaurants in walking distance which helps after a long day of drive. We are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Vacation "
Randy H, 26 Octobre 2016

Our stay was very pleasant, staff was friendly and very helpful in advice on places to go. Hotel common areas and room were clean and well maintained. We would stay in this hotel again on future trips to Colorado Springs.

Owner Response, 26 Octobre 2016

Dear Randy H, We appreciate your review on TripAdvisor regarding your stay with us. We enjoy to read that you stay was very pleasant and that our staff was knowledgeable to give you advice which attractions to visit. Our entire team is always committed to make every guest feel special and welcomed. Thank you for choosing to stay with us and being a valued Best Western Member. We are looking forward to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Family Vacation in Colorado Springs"
mwarshaws, 26 Octobre 2016

This is the place to stay ! rooms clean and spacious. pool is open till midnight most hotels only till 10 pm.. this is just a beautiful property. breakfast was amazing and fresh no matter what time you go to eat even at 9:30 am. Staff was friendly and helpful. It was nice to see smiling faces . Fruit water awesome touch . Cookies delicious . will stay here again

Owner Response, 26 Octobre 2016

Dear mwarshaws, Thank you so much for your valued time to leave us feedback on TripAdvisor! We are glad to read that we were the place to stay for your whole family. Also it is great to see that our breakfast was just right for you and that our cookies and the fruit water added an extra during your stay. Thank you so much for staying with us. Come back and visit us again, when you are in the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Convenient location"
Diane G, 25 Octobre 2016

Great starting point for all the Colorado Springs adventures. The hotel was clean and the staff were wonderful. Just a little disappointed in the Bistro--"happy hour" prices were pretty high and breakfast coffee & oatmeal were disapointing.

Owner Response, 25 Octobre 2016

Dear Diane G, We thank you for staying with us and taking the time to leave feedback on TripAdvisor. We are glad to read that you had a wonderful start to visit attractions in the Springs by staying with us. I'm not sure by what you mean that we charge for our complimentary snack time in the afternoon. This is incompletely free of charge and an extra for our guests during their stay. Please reach out to us if you have any questions. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean hotel and friendly/helpful staff"
Taleitha P, 25 Octobre 2016

The hotel is kept in good shape. My room was very clean. The bed and pillows were very comfortable. The room had a sitting area near the window, which was a nice touch. It made for a cozy setting. The room color and décor were light and airy, giving a fresh feel. The staff at the front desk were helpful and friendly. Provided great recommendations for places to check out and places to eat. Wanted a good brewery to try and the staff member's suggestion was on-point! The breakfast in the morning was delicious. Great experience!

Owner Response, 25 Octobre 2016

Dear Taleitha P, Thank you so much for leaving feedback on TripAdvisor regarding your stay. We are happy to read that you enjoyed the comfort and cleanliness in your room. It is wonderful that you experienced a friendly environment with our staff and that you were provided great recommendations to some great restaurants near us. It sounds like you had an amazing time away from home. We are looking forward to see you again, thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Disappointing"
lakab, 24 Octobre 2016

Advertised as Best Western Plus. This hotel does not have HD televison channels yet they charge a fairly high rate and bump up the rate on weekends. The a/c unit in the room roars and shuts after a minute. Very dry room and hallways. Bed is very soft but for some that may be OK. Breakfast has a lot of items including bacon but still average. There are many other hotels along the road - best to shop them all. In reality probably a Best Western Minus.

Owner Response, 24 Octobre 2016

Dear lakab, First of all thank you so much for taking the time to leave us a review on TripAdvisor. We do apologize for the inconvenience that you had with the A/C unit in your room. I'm not sure if the front desk staff was made aware of it because we would have promptly fixed the issue. Please reach out to us, so we can look into it. Again, we do apologize and hope you give us another chance in the future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great hotel"
Mtn16, 24 Octobre 2016

Great service from the whole staff. Super location just off the interstate. We really enjoyed the breakfast. Breakfast staff was friendly and concerned about the guests. Had a great room spacious and comfortable. Would definitely stay here again.

Owner Response, 24 Octobre 2016

Dear Mtn16, We appreciate your time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your breakfast and that our entire staff made you feel welcomed. Also we are happy that you liked your spacious room with the amenities. Thank you for staying with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Enjoyable stay"
tarameek14, 24 Octobre 2016

Clean and pleasant room. All members of the staff was friendly. The breakfast was good with lots to choose from. This hotel was conveniently located to a few restaurants and many attractions. The view of the mountains was beautiful. I would recommend staying here.

Owner Response, 24 Octobre 2016

Dear tarameek14, Thank you for your time to leave us feedback on TripAdvisor. It is wonderful to read that you enjoyed your stay and had a good overall experience. You are right, we are located close to many attractions here in the Springs area. We are excited for you that you had the chance to visit some of them. It is also great that the room you choose was pleasant and that our staff was accommodating and friendly. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent property with hidden amenities"
jasonfullerton180, 23 Octobre 2016

This very clean, comfortable, and well-located hotel has hidden surprises awaiting you. Do not miss the serenity deck on the 2nd floor. I didn't discover it until my last day. It has picturesque views of Pikes Peak that you don't want to miss. Also, on weekday evenings, the hotel provides delicious snacks and sweets. The tomato bisque, chili, chips, salsa, and cookies were delicious. The breakfast is another plus with great options each morning. Front desk service was very friendly and efficient. Room was spacious and the shower is amazing! Thanks for a great stay.

"Pleasant Stay"
2016maryG, 22 Octobre 2016

Conveniently located right off the expressway for all the attractions in the area. Staff was very friendly, no matter what time of day.Refreshing flavored water in the lobby. Rooms were comfortable and efficient for our needs-refrigerator, tried to get adjoining rooms but not available. Breakfast bar was good. Pool was refreshing but it is a small size pool (capacity 14) but there is a hot tub too! Would recommend staying here again.

"clean and pleasant hotel"
elainetcorey, 19 Octobre 2016

Room was on the small side, but everything was clean and in good condition. Bed was reasonably comfortable and early check in request was accommodated. Housekeeping and breakfast room staff were courteous and helpful. Front desk staff could be more polished and pleasant.

Owner Response, 19 Octobre 2016

Dear elainetcorey, Thank you so much for your valued time to leave feedback on TripAdvisor. We are glad that you enjoyed your overall stay and that our front desk staff was able to accommodate you early. We do offer different sizes of rooms even rooms with a view of the beautiful Peaks. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent hotel"
Dave D, 19 Octobre 2016

We were very pleased with our stay. This hotel offers a combination of good value, great service and convenient location. The facility is attractive and well appointed, the staff was very friendly and efficient and our room was spacious, clean and very comfortable. My only disappointment was that the tv channel lineup was very limited. The breakfast buffet was outstanding with a variety of very tasty choices. We would definitely stay here again.

Owner Response, 19 Octobre 2016

Dear Dave D, We appreciate your time to review us on TripAdvisor. We are pleased to hear that you liked our hotel and the value that we had to offer for your budget. It is important to our entire team that our guests feel welcomed and comfortable throughout their stay. We will certainly look into the TV lineup to figure out what the issue is. Thank you so much for staying with us. We are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Hotel"
Kelly B, 19 Octobre 2016

We felt very welcomed when we first walked in the door. The front staff were very professional and friendly. Would stay here again. Breakfast was good. The toaster oven was broke so could not toast my bagel. Very Clean hotel. Very quiet.

Owner Response, 19 Octobre 2016

Dear Kelly B, Thank you for your valued time to leave feedback on TripAdvisor. We are happy to hear that our staff was professional and friendly. It is very important to our team to make you feel welcomed when you are away from home. We did get the toaster oven fixed but we do apologize that it did not work the morning of your breakfast. We hope you come back and stay with us again! Thank you for staying with Best Western. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"great shower head - small shower"
LassieBV, 19 Octobre 2016

we appreciate the newness and cleanliness of this hotel. the shower was small but the shower head was powerful. room was clean - internet was S L O W in room 436. There is only one elevator which we used occasionally and hiked the stairs when it was busy. Breakfast staff on Sunday morning went out of their way greeting everyone, pouring coffee and restocking the area. enjoyed the newspaper.

Owner Response, 19 Octobre 2016

Dear LassieBV, Thank you for your valued time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your stay. It is important to us as a team to make every guest feel welcomed. We are sorry that the internet was not to your satisfaction and apologize for any inconvenience that may caused you. Thank you again for staying with us, we hope you come back! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"The neat hotel"
luckyfirst2004, 18 Octobre 2016

This is the very best hotel in the area, it's very convince to everything and stuffs are super friendly, I will highly recommend people live there.the breakfast is also amazing, room is always clean.pool a little bit cold.

Owner Response, 18 Octobre 2016

Dear luckyfirst2004, Thank you for your review on TripAdvisor. We are very glad to read that you enjoyed your hotel stay with us. It sounds like you had a great experience with our staff and the breakfast. We are pretty close located to many attractions and restaurants in our area. Thank you so much for staying with Best Western Plus Peak Vista Inn & Suites. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Exceeded Expectations"
Justin H, 18 Octobre 2016

If you are planning a trip to Colorado Springs, the Best Western Plus Peak Vista Inn & Suites is my recommendation. This hotel exceeded all expectations and I will most definitely be staying here again soon. The room was clean, well-kept, and quite spacious. The view of Pike's Peak from my room (324) was remarkable. The hotel itself is in a great location; easy access to I-25, Woodmen Road, and Academy Boulevard. When it comes to amenities, their breakfast is the major highlight. If you are planning a stay here, my recommendation is a "King Suite with Mountain View". The room has a king bed, a large couch, and a roomy bathroom. Again, the view of Pike's Peak does not disappoint.

"Lovely Convenient Hotel"
Godfreys2, 18 Octobre 2016

Well appointed hotel with great view of Pikes Peak. Convenient to restaurants, site seeing and shopping. Very accommodating staff, clean hotel with comfortable bed, nice breakfast. We enjoyed our stay.

"Nice hotel, great with the kids"
Megan S, 17 Octobre 2016

Best breakfast ever. I gotta say, it was amazing and truly had something to please everyone in our family. Room was a little cramped but other than that, a nice hotel. I thought it smelled musty but no one else thought so.

Owner Response, 17 Octobre 2016

Dear Megan S, Thank you for your time to leave a review on TripAdvisor. We are pleased to read that our breakfast menu had items that your whole family could enjoy to eat. We do have larger room types, so if you ever come back to stay with us, please give us a call and we can arrange a room that is more comfortable. Thank you for choosing to stay with Best Western. We would like to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Lovely, clean hotel"
shaybird77, 16 Octobre 2016

We thoroughly enjoyed our stay at this Best Western location. It was very conveniently located to all the sites we wanted to see in Colorado Springs, the staff were extremely helpful and friendly, the room was clean and well-appointed, the hot breakfast was exceptional, and the pool and hot tub were great! The only thing I'd change was the temperature in the pool room. It was a bit chilly because there's an air-conditioning vent right above the pool, and the pool is in a fairly small room with low ceilings so there was cold air blowing on us while we swam.

Owner Response, 16 Octobre 2016

Dear shaybird77, Thank you for your time to leave us feedback on TripAdvisor. We are thrilled to read that your overall stay was exceptional and that you enjoyed your room, the friendliness of our staff and the breakfast variety. We are glad you got to use the pool and hot tub, we apologize that it was a little bit on the cool side. Our temperature gets adjusted depending on the season of the year. We will certainly look into it. It is wonderful that you had the chance to visit some of our nice attractions here in the Springs. Again, thank you for staying with us. We hope to see you when you travel back to Colorado Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great location"
mdgg1219, 15 Octobre 2016

Neat hotel. Great breakfast! Room was sufficient for a disabled traveler. Kind of narrow, but okay for the two of us. Hotel is a good location. Just 12 miles to Pikes Peak. Close to lots of dining and shopping.

Owner Response, 15 Octobre 2016

Dear mdgg1219, We appreciate your time to leave us a review on TripAdvisor. We are happy to read that your room was sufficient and that the location was perfect to travel to Pikes Peak. Our breakfast does offer a variety of items, we are glad that you liked it. Yes, you are right we are located close to shopping and dining as well, some of the restaurants are in just walking distance. Thank you for choosing to stay with Best Western. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"No food ingredients"
I2880XDseanm, 15 Octobre 2016

Best Western offers free breakfast. I have food allergies and inquired as to the ingredients in the breakfast items. I was told that they don't keep labels for anything offered at breakfast. Thousands, if not millions, of Americans have food intolerances and allergies. It's time for Best Western to move into the 21st Century and tell people what ingredients are in the food. I had no breakfast.

Owner Response, 15 Octobre 2016

Dear I2880XDseanm, Thank you for your valued time to leave us feedback on TripAdvisor. Our entire team apologizes that our breakfast menu did not offer the right items for your food intolerances and allergies. Furthermore we apologize that our staff did forget that we do have a folder with all the items with their ingredients listed. I believe it was one of our newer staff members. Our breakfast menu offers a wide variety of items such gluten free products and lactose free milk. Thank you for your criticism! Our team will look into that so it will not happen again. We are always looking for good ideas to improve our hotel. We hope you give us another chance at your next visit. Thank you for staying with Best Western. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good at the little details"
David D, 15 Octobre 2016

The breakfast was excellent, great showers, afternoon snacks, and orange and pineapple water to drink. They probably could stand to upgrade tv but not a big deal. The beds was very comfortable and staff was very helpful and friendly

Owner Response, 15 Octobre 2016

Dear David D, We thank you so much for your time to leave us feedback on TripAdvisor. We are pleased to read that you enjoyed our complimentary snacks and our fruit infused water. Also that you found your bed comfortable and that the shower was great. It is important to our staff to be helpful and friendly to each of our customers when they are traveling. Thank you for staying with us, we hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Stay"
Erin H, 15 Octobre 2016

The stay at this best western was amazing. Staff especially was wonderful, always smiling and helpful. The rooms were clean and the breakfast was terrific. I would definitely recommend this hotel to anyone visiting the area. The value and quality was top.

"Great - Quiet - Comfortable"
James L, 14 Octobre 2016

Had dark curtains and thick walls for a quiet place to sleep. Also a great shower with good pressure and hot water. Hotel staff were quick to greet me, and even recognized my voice from when I had called the day before to say I would be checking in late.

"Business Trip"
Warren W, 14 Octobre 2016

Great place to stay and very affordable. Location of hotel was perfect was able to get to where I needed to be easily. Professional staff, clean and orderly hotel. Great choice of restaurants near the hotel was superb which included Old Chicago, Outback and Tilted Kilt.

"Excellent stay!"
Karen P, 13 Octobre 2016

Highly recommend this hotel. Beautiful view. Great staff that was so helpful and friendly and greeted you each day with a smile. The front office staff made you feel special and welcomed. Close proximity to many area attractions. A special treat was the evening snacks. We always stay at Best Western Plus hotels but Best Western Plus Peak Vista Inn & Suites by far has been the best.

Owner Response, 13 Octobre 2016

Dear Karen P, Thank you so much for your valued time to leave feedback on TripAdvisor regarding your stay with us. We are thrilled to read that you felt welcomed and special. This is great to hear because it is very important to our entire team that the guests feel special and are welcomed to a warm and friendly environment. We hope you had the chance to see some of Colorado Springs attractions. we are also glad that you got to enjoy our midday snack. It means alot to us that your stay with us was one of the best stays that you had at Best Western. Thank you for choosing us. We are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Lovely Weekend"
Kathleen C, 13 Octobre 2016

My daughter and I booked at the Peak Vista Inn because of the great reviews. Frankly, I didn't expect the property to live up to them. But as we walked in the door, we noticed a lovely scent in the air, which helped to set the mood for a great weekend. The staff was as friendly and welcoming as the reviews had promised. The room wasn't fancy or overly large, but had everything we needed including a view of the mountains and a large TV. The breakfast was hot and delicious, with a variety of offerings, and there was plenty of everything. We were well pleased and I'm sure we'll be back.

Owner Response, 13 Octobre 2016

Dear Kathleen C, We appreciate your time to submit a review on TripAdvisor regarding your stay with us. We are very happy that you choose us to stay with after reading the reviews. Furthermore we are glad that is was a great stay and you were not disappointed with your room and the amenities, the breakfast or the warm welcoming of our staff. We hope you will be back when you come to the Springs! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great View,Close to parks and adventures, hot breakfeast Bar"
Keith W, 12 Octobre 2016

Highly recommend this hotel, nice view, Close to cog railway for pikes peak, garden of the gods, great rates,very clean place with nice rooms, be sure to ask for a view. The free morning bar was full of excellent food with great bacon, eggs and real orange juice. Hats off to the staff , very friendly.

Owner Response, 12 Octobre 2016

Dear Keith W, Thank you very much to participate to leave feedback on TripAdvisor. We are glad to read that you enjoyed the room, the view from the hotel, our breakfast and of course our staff. The view is beautiful and using the observation deck gives you the chance to take some beautiful pictures of the peaks. We are located pretty close to most of the attractions that you mentioned. Thank you so much for staying with us, we hope to see you back again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Perfect for us"
glenrajmaj, 11 Octobre 2016

My 17 y.o. son was impressed by the exterior, which was obviously well-cared for, and spent time on the serenity deck taking in the mountains. The room was spacious, and the shower had an extra large square head with above average water pressure. The staff was friendly and helpful, and freely offered the cookies. They also supplied me with a money saving coupon for a local establishment without me asking. We liked the selections at the complimentary breakfast bar, free local paper, and water flavored with fresh orange or cucumber-lime.

Owner Response, 11 Octobre 2016

Dear glenrajmaj, Thank you for your valued time to leave us feedback on TripAdvisor. We are happy to read that you were pleased with our guest service, the breakfast and some of our extras at our hotel. Thank you for the nice words about our hotel, especially to your son he has good taste if he was impressed by the exterior. Our entire team strives to make sure that our guest are welcomed to a helpful and friendly environment, when they are away from home. Thank you again for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice Hotel With Very Nice Rooms"
1212ballard, 11 Octobre 2016

This was the second time staying at a Best Western PLUS. There is a reason for the PLUS - it's well above the old Best Western hotels. The room was quiet with all the amenities including a nice big chair and ottoman. I wish though hotels could have tvs that can be turned when mounted to the wall. The bathroom was adequate having a nice large shower instead of a tub. The included breakfast did change some every day and was hot. Liked the stay at this hotel and will stay again when next in Colorado Springs.

Owner Response, 11 Octobre 2016

Dear 1212ballard, Thank you for your time to leave us feedback on TripAdvisor. We are glad you enjoyed your room with all the amenities. We do have showers on the second floor, however bathtubs on the first floor only.We are glad you got to eat breakfast and that it was to your liking. Thank you for staying with us. We hope, we will see you back soon. FulyaJ Assistant General Manager 719-598-7500

"Amazing stay with some tips for improvement"
caribbeanvacation, 11 Octobre 2016

I stayed at this hotel with my wife and 2.5 year old. On arrival to the hotel, I found that I had mistakenly booked 4 nights instead of 3. The front desk asked me to reach out to priceline.com (rightfully so) and I called priceline who in turn called the hotel and the situation was taken care of and I was given a refund for 1 night stay. They had a 5-7 PM evening cocktail hour the day I checked in. I believe they vary between the cocktail hour versus having cookies available at the front desk on selected days. There were very limited vegetarian options at the cocktail hour. They had two different varieties of meat and a soup which had meat on it as well. The only vegetarian item was chips and salsa. They had a 24 hour free coffee though in the lobby. We checked into our room and went down to use the swimming pool which was maintained at an adequate heat. I had a lot of fun with my toddler and then ended up using the hot tub. The room was very well appointed with very modern furnishings, updated bathrooms and very comfortable beds. They also had a very nice sit out area built near the window where you could relax and look outside. The stay was extremely comfortable. Breakfast was included in the room rate. We came down next day for breakfast and it was a very good spread with some hot breakfast items. However, the same issue as the previous day persisted. Very few vegetarian options. I provided a written feedback on this. Overall I believe we had a good time at this hotel and would definitely stay again if I am in the area. I strongly recommend this for a nice family stay in the area.

Owner Response, 11 Octobre 2016

Dear caribbeanvacation, Thank you for the feedback that you provided on TripAdvisor. We are happy to read that our guest service could help you to accommodate your stay and clear it up with priceline within little time. We do not offer cocktail hours however we have a so called complimentary snack time. Sometimes we do offer a variety of soups and cookies. Also it is great to hear that you got to enjoy our pool and spa with your child during your stay. Our breakfast menu changes daily and has variety of cold and hot items. Thank you for staying with us, we hope you visit us again when you come to the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean and comfortable!"
Bjewelz5, 11 Octobre 2016

We stay here every couple of months when we are passing through town. The staff is always friendly and the rooms are always clean. Even the beds are comfortable. We've never had a problem. We always enjoy it!

Owner Response, 11 Octobre 2016

Dear Bjewelz5, Thank you for sharing your feedback on TripAdvisor. We are so glad that you make us your place when you travel by and that you are satisfied with our customer service, cleanliness and the comfort that our hotel has to offer. Again, thank you for being such a valued Best Western member. We are looking forward to see you over and over again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colorado Reunion"
68fredrickb, 11 Octobre 2016

This was an excellent hotel. The staff was well informed and very professional in assisting our group during our stay in Colorado Springs. Facility was well maintained, comfortable and clean. Breakfast presented an excellent choice of well prepared food, and the staff maintaining the area kept the Breakfast Area in good condition at all times. Reservation process was very easy, and the hotel staff contacted me early on the day of our arrival to verify details of the reservation to insure that all was in order for our check in that evening. I would certainly recommend this property, and because of this experience, I will consider Best Western Plus for future trips.

"Stay at the Springs"
Kerrey M, 10 Octobre 2016

Everything was really great. Breakfast was wonderful, staff friendly....Surprise dinner time snack one evening was amazing! If in the Springs area and needing a place to stay with the ability to walk to great dinning areas or even take in a great sport bar with amazing food you will get that with your stay here. Awesome on and off freeway access to take in other sights around the Co. area.

"Dependable Quality"
595rikk, 10 Octobre 2016

My new favorite place to stay in Colorado Springs--it hits the mark for so many reasons. It's affordable, quiet, clean, has a good free breakfast, wonderful staff and is located near many activities and shopping. I don't need anything else (and the price is right)

"Nice But a little pricey"
Elizabeth C, 10 Octobre 2016

Being that it is in Colorado Springs, there are obviously other more luxurious hotels to choose from. This was a standard Best Western. The heating in our room was somewhat antiquated but it heated up eventually. Don't count on Mountain View meaning that you will have a nice serene view after dark because the hotel parking lot lights will be bright enough to force you to close the shades. Also, the hotel is on the freeway (!-25), so it is not nestled into the foothills of town itself.

"Everything about this hotel was great."
billyness3, 10 Octobre 2016

The staff was very friendly and the place was very clean. There is not one thing I could say negative about our stay. We traveled with a 4 year old and 6 month old and it was very accommodating for us.

"Great place to stay!"
Susan V, 10 Octobre 2016

This hotel was a great value. The staff was very pleasant, the rooms and overall appearance terrific. Breakfast was good, and the location could not have been better. We had a mountain view and no traffic noise but were close to all the attractions of Colorado Springs. Except for a delay upon check-in, everything was perfect!

"Everything you need at a great price"
McGillMomAlbany, 09 Octobre 2016

Check-in was very easy, and the free cookies were very welcoming. Our room had two queen-sized beds, a microwave and fridge. There was a desk, with a desk chair, which not every hotel provides these days. The beds were very comfortable. Everything was very clean and well-cared for. With tax, our room was $122, including breakfast, which is extremely reasonable. The breakfast, which some reviewers lauded, was sort of a disappointment. I guess it's fine if you're a meat eater, but if not, the selections were limited. The scrambled eggs were rubbery and tasteless, the English muffins were flavored with cinnamon (why?). The best bet are the onion bagels which are quite good. But hard boiled eggs and cheese would have been a nice addition. The staff is friendly and helpful. And it's within easy striking distance of the Garden of the Gods.

"very updated hotel with excellent breakfast"
Peg W, 09 Octobre 2016

Very nice 2 night hotel stay. Room was lovely bed comfortable. The morning breakfast offering both mornings was excellent. Only complaint is that the bath towels were unusually small which was kind of weird. Otherwise this was a very nice hotel; helpful staff, cold water with fruit in it at the front door, very updated amenities.

"great"
Mindy W, 09 Octobre 2016

This hotel was great. Great service and great rooms. The pool and hot tub was wonderful too. Definately didn't want to leave. The breakfast was amazing. The location was great. I enjoyed the walking distance to eating places.

"Fall at the Peak Vista"
dwilliams3, 09 Octobre 2016

This BW hotel has finished a major remodeling and the rooms are quite nice. The overall impression arriving at the hotel is was very good and the lobby experience was great also. Between the building appearance, new room designs, full breakfast, afternoon snacks, pool/jacuzzi, north end location near I-25, and price I was very satisfied with my stay at the Peak Vista and will go again without hesitation.

"Nice surprise, very comfortable!"
hehasawifeyouknow, 09 Octobre 2016

Have not stayed at a BW in awhile, this was a really nice surprise. New hotel, very helpful staff and the bedding was very comfortable. During my stay there was a high school group there also, and noise was not an issue. All the other hotels in the area had been booked, this one is a gem!

"Excellent stay, convenient for Fine Arts Center"
Bill_K_Utah, 08 Octobre 2016

We were at Colorado Springs mainly to visit the Colorado Springs Fine Arts Center. The Center was an easy drive away on I-25—it took only about five minutes to reach its front door. This motel was clean, comfortable, quiet, and very easy to use. It is situated close to I-25 in a fairly new area. A couple of restaurants are just down the block, but in truth, Colorado Springs is not a huge city and it is fairly easy to get around, especially with GPS. The elevator and baggage carts make it much easier to transport luggage—especially in large quantities. The hot breakfast was good. We especially noticed how friendly and helpful all the staff were. One tip: vending and ice machines are only on every other floor. If you are on a floor lacking them, there is no sign on the door of the empty vending machine rooms that guides you to their actual location a floor away.

"Luxury service at bargain price"
Marsha R, 08 Octobre 2016

This was a 3-day trip with two of my relatives who don't travel much and we were on a pretty tight budget. I was pleasantly surprised by what we got for the money. The room was great with a beautiful view and the service was friendly and efficient. They offered certain nuances, such as fruit infused water in the lobby and free snacks in the evening (in our case tomato bisque soup and chips and salsa, that you expect only in more pricey hotels. They had a nice clean spa and swimming pool, however we did not use the exercise room so I can't say anything about that. Definitely a good choice in hotels!

"excellent hotel"
Denis C, 08 Octobre 2016

very professionnal staff , very helpful. the only thing was the room. it was not that quiet but this hotel is well situated and they offer a evening snack that is quite well.the matress is soft , there is very small pillows

"Great place great view!"
Kelly T, 07 Octobre 2016

Driving through Colorado Springs and looking for a place to stay. Looking at reviews we gave best western a try. We couldn't be more pleased! Nice hotel with clean rooms and great views of the mountains. Once we were checked we were unpacking and the phone in our room rang. It was the check in desk asking if the room was to our liking. Awesome staff! Highly recommend this hotel. Great price. Great place!

Owner Response, 07 Octobre 2016

Dear Kelly T, Thank you very much to take part in leaving a review on TriAdvisor. We are thrilled to read that you gave it a chance to stay with us and that you were not disappointed about your dessision. Cleanliness of our rooms and great customer service is very important to our entire staff. We are looking forward to see you again. Thank you for staying with us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Mini vacation "
Darla B, 07 Octobre 2016

Absolutely wonderful. Clean, awesome breakfast and guest services. Stayed before and will again. Easy to get to and close to shopping and restaurants. Even though it's close to I-25, very quiet and we had an amazing view of the mountains.

"Excellent rooms and service"
221thudson, 06 Octobre 2016

Great place to stay. Great rooms friendly staff. very close to restaurants. Nice lounge area in the lobby. Great breakfast. I came for a business meeting and would love to come back with family. overall it was very nice!

Owner Response, 06 Octobre 2016

Dear 221thudson, Thank you for your time to leave us feedback on TripAdvisor. We are glad that you like your overall stay and that you are planning to come back with your family. It is also very wonderful to read that you liked our breakfast and the friendliness of our staff. We are definitely looking forward to see you and your family in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Disappointed. Needed to give baby a bath and couldn't."
Brady M, 06 Octobre 2016

We have a baby who needs to have a bath. They had no rooms with bathtubs available. Weird but understandable. However, they would not give us a refund and allow us to find another hotel to meet our needs. Would recommend going elsewhere.

Owner Response, 06 Octobre 2016

Dear Brady M, Thank you for reviewing us on Tripadvisor. I am sadden to read that we were not able to meet your expectation during your stay. My staff and I always try to deliver superb customer service and I disappointed that we were not able to do so. After speaking to my staff, we tried everything possible to make this right and offered you to move you the next morning to a ground floor room, which were all sold out the first evening. You declined this offer. A few hours later, we did receive a phone call from Priceline, they asked us if we were willing to cancel the reservation. No reason was given, otherwise we would have been happy to let Priceline know, that we were willing to move you the next morning. We were only asked to cancel the reservation, which we declined at this point, because we had no more housekeeping staff available and we were sold out. I understand that this did not help you in anyway at that moment, but we did try to work with you and Priceline. Again, from my entire team and I , my sincere apologies, Nicki M 719 598 7500

"Great nights at the Best Western"
DawnR050, 06 Octobre 2016

We spent 2 nights at the Best Western. The staff was extremely friendly. There was a snack when we arrived between 5 and 6 at the hotel which saved us from getting back in the car to go looking for a restaurant. The shower was fantastic, probably one of the best I have had in a hotel. The breakfast was great with several items to choose from. The bacon they serve is the real stuff, not that shrivelled up junk you normally get. When we got back to our room the 2nd night, they had fresh baked cookies for us. Our overall experience was great. This was one of the better a best Westerns we had stayed in. My one complains, not even a real complaint is that I didn't find the beds super comfortable. Over all it was a Greg experience!

Owner Response, 06 Octobre 2016

Dear DawnR050, We appreciate you taking time to review us on TripAdvisor. We are thrilled to read that you enjoyed our breakfast, our complimentary snacks during the afternoon and the room. Our entire team is very dedicated to make each guest feel comfortable and welcomed during their stay. We are very pleased that your stay was a great experience. Thank you so much for choosing to stay with us. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very pleasant premises"
Bernard P, 05 Octobre 2016

Lovely large rooms in a quiet property with plenty of parking and excellent disabled customer facilities. Spacousin foyer and very attractive exterior. We had breakfast included in our rate, but it was only mediocre quality with eggs for each of the 4 days were tough and rubbery.

Owner Response, 05 Octobre 2016

Dear Bernard P, Thank you so much for your valued time to leave us feedback on TripAdvisor. We are glad to read that your overall stay was excellent and that our facility was what you were looking for. We do apologize that the eggs were tough and rubbery, we will look into that. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Pleasant one night stay"
Tad_the_traveler, 04 Octobre 2016

Convenient to everything on the north side of Colorado Springs, but right off of I-25 to make it easy to get downtown or points south. Nice, clean, modern rooms. Beds were comfortable. Would definitely stay here again. Good value for the price.

Owner Response, 04 Octobre 2016

Dear Tad_the_traveler, We thank you for your time to leave us feedback on TripAdvisor. We are glad to read that you liked your overall stay. You are right, we are located pretty central to most of attractions and some restaurants in walking distance. It is wonderful that you liked our hotel, with it's cleanliness and the updated rooms. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Property"
Anon Y, 04 Octobre 2016

We enjoyed our stay and the staff was very friendly and helpful. Very clean and well maintained and the location was close to plenty of restaurants. We had a double and the room was clean, comfortable and quiet with good wifi. We will definitely visit again.

"Great Stay At the Best Western Plus Peak Vista Inn and Suites"
Tammy D, 04 Octobre 2016

We stayed at the Best Western Plus Peak Vista Inn and Suites. It was a great place to stay for a vacation where you are constantly going to all the beautiful sites in Colorado Springs. The room was nice and clean. We had a corner room with a view of Pikes Peak. The room was quiet... well, except the traffic in the morning, but overall, very quiet. The bed was comfortable. It was a nice size room for 2 people for 5 days. We enjoyed our stay and would stay again! The price was good, there was 24 hour service in the lobby and it was very conveniently located to all the attractions we wanted to see. There is a small, but nice workout room, an indoor pool and hot tub. We didn't end up using the pool or hot tub, but nice to have. Also, parking is free and well lighted. I highly recommend for people looking for a nice clean place to stay. We were not in our room much, but it was nice when we were there.

"Great place to stay"
Lydia P, 03 Octobre 2016

The staff at the hotel was pleasant and helpful - always went the extra mile - good location which was close to both the expressway and restaurants - room was immaculate - and the breakfast was good too.

Owner Response, 03 Octobre 2016

Dear Lydia P, Thank you for reviewing us on TripAdvisor. We are very pleased to read that our staff was going the extra mail and where very helpful to find good locations for restaurants. We are happy that you liked our breakfast menu as well. Thank you for staying with us, we hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Hotel"
Kim J, 03 Octobre 2016

Stayed in Colorado Springs for a conference. The conference had another recommended hotel but after looking at other hotels, decided to stay at this Best Western. We were glad we did. The staff was excellent and friendly. The hotel clean and the bed comfy. The breakfast was better than most, and we enjoyed the stay very much

"Awesome Experience"
ianfrazierski, 03 Octobre 2016

The place was super clean! The staff was friendly and helpful. The mountain views were very nice. We really enjoyed the full breakfast. I guess my only complaint is that there was no where to enjoy a cigar.

"Great Hotel Choice"
Kim J, 03 Octobre 2016

Attended a conference in Colorado Springs which had a "preferred" hotel listing. After checking reviews and information, we chose to stay at this property and we were glad. The room was roomy and well appointed. The staff was super friendly and helpful. The breakfast was better than usual hotel fair. We were extremely satisfied with our stay.

"Great Location in Colorado Springs"
Tamara D, 03 Octobre 2016

We had a nice stay at the Best Western Plus in Colorado Springs. It was very close to many beautiful attractions. Loved the location! The rooms are clean and comfortable. Good place to stay for a fair price. A little noise from the freeway in the morning, and you might want to have breakfast out. But overall, a nice clean place to stay for a good price!

"Overnight on vacation"
Christine E, 02 Octobre 2016

Traveling from Denver to Colorado Springs, we pre-booked our stay at the best Western plus peak vista-wonderful. We entered the hotel and were greeted with kind friendly service by staff member, Emily. The hotel is clean, the rooms - queen size beds comfortable and cozy, with beautiful mountain views, the pool and hot tub were perfect end to the day after a great hike through Garden of the gods and traveling the morning from Boston and Denver. Breakfast was excellent ham cheese with red and green chili omelette's, rambled eggs, hashbrowns fruit, and waffles - not bad for a continental Great job best western peaks Vista!

"Very pleasant stay"
grandpajorgy, 29 Septembre 2016

Room was very clean, bed very comfortable. Had booked on phone app but days got messed up. Night front desk staff very helpful and even let us use points. She stated with points could only use standard 2 queen bed room. Very very nice for a "standard" queen room. Would highly recommend this hotel for any travel through Colorado Springs

Owner Response, 29 Septembre 2016

Dear grandpajorgy, Thank you for your valued time to leave us feedback on TripAdvisor. We are glad that you were satisfied with our customer service during your stay and that you enjoyed your room as well. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Location for site seeing and city activities"
Robert K, 29 Septembre 2016

We enjoyed this hotel for it's location to the tourist attractions and the city restaurants plus I loved the salt water pool and hot tub. Breakfast was good and the fruit flavored water at the entrance was a nice touch.

Owner Response, 29 Septembre 2016

Dear Robert K, We appreciate you taking time to leave us feedback on TripAdvisor regarding your stay. It is great to read that you got to enjoy some of the attractions around the Colorado Springs area, got to use our indoor pool and hot tub. Our breakfast has a wide variety of items that our guest can choose from and the fruit infused water is just a plus. Thank you again for staying with us, we hope to see you again when you come to the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nothing Special"
Jeannine S, 28 Septembre 2016

For a Best Western Plus and all the hype we were sure disappointed. This facility had been a Microtel and u could tell. We had a room with 2 queen beds, that was all that was available that night. This room was only large enought for 1 king or 1 queen at best. There was no easy chair, like less expensive motels have, only 1 desk chair. So one of us had to sit on the bed. For the price of this room we were quite disappointed. The breakfast was over the top and the staff friendly and helpful. However we won't be staying at a Best Wester Plus again. The beds weren't any good either. For a great bed go to Hampton Inn.

Owner Response, 28 Septembre 2016

Dear Jeannine S, Thank you for your time to review us on TripAdvisor. On behalf of our entire team, I would like to apologize for not exceeding your expectations. It seems that you choose our most economically queen bed room. Our hotel has a variety of different queen rooms which are larger in size. We are pleased that you enjoyed our breakfast menu and that our staff was helpful during your stay. We hope you give us another chance and visit us again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent hotel in Colorado Springs "
William T, 28 Septembre 2016

Our vacation through Colorado landed us in Colorado Springs for the final three days of our stay and this hotel did not disappoint, recently updated and with all the essentials room was very spacious and modern. Staff were very helpful with our overall stay and experience assisting in restaurant choices and things to do and see! Overall very impressed!

Owner Response, 28 Septembre 2016

Dear William T, Thank you for your valued time to leave us feedback on TripAdvisor. We are thrilled to read that you enjoyed your stay with us. Also we are pleased to read that you liked our updates and the space in your room further more that our staff at the front desk was helpful regarding your questions about the things they would be able to do in the Springs area. Thank you again for staying with us. We hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice staff"
Stephanie S, 28 Septembre 2016

Nice staff and good breakfast. Nice and clean and a small but functional pool and gym. The hotel itself is a bit bland, a run of the mill business hotel and no restaurant but the staff made up for it.

Owner Response, 28 Septembre 2016

Dear Stephanie S, Thank you for your time to review us on TripAdvisor. We are glad you enjoyed the help of our staff and the breakfast. Also it is nice to read that you got to use our pool. Thank you for staying with us. Come and visit us again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great place"
Holly S, 28 Septembre 2016

We rented a room for one nite since we were playing in a 2 day golf tourni at Patty Jewett. The room was cozy, clean and the beds were exceptionally comfortable. Nice free hot breakfast was great also.

"Awesome Customer service."
Ashutosh C, 25 Septembre 2016

Our stay was amazing and comfortable. Awesome hotel, amazing location and a phenomenal Staff!! Shaina at the front desk was extremely friendly and made us feel right at home. Will definitely stay here again!

Owner Response, 25 Septembre 2016

Dear Ashutosh C, Thank you so much for your review on TripAdvisor. We are glad to read that you had a great time and that our staff was very pleasing to you! It is very important that our customers come first and they feel like home when they stay with us. We are looking forward to see you again. Thank you for choosing to stay with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Will Return Here!"
Jeanna18, 25 Septembre 2016

We really enjoyed our stay at this Best Western. Excellent service, very clean and convenient to a lot of attractions, but far enough from a highway to not hear the noise of traffic. Comfortable beds, clean bathrooms, the breakfast every morning was delicious & the staff very attentive. Will definitely return to this hotel.

Owner Response, 25 Septembre 2016

Dear Jeanna18, Thank you for your time to leave us feedback regarding your stay on TripAdvisor. We are thrilled that you had an overall excellent experience during your stay. Our entire team is committed to great customer service, cleanliness and of course that breakfast is always stacked. Our breakfast menu changes daily and we do offer a wide variety of items, so that every guest finds something to choose from. We hope you were able to visit some of the attractions near by! Thank you for choosing to stay with us, we hope to see you back! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great place to stay!"
jlm0603, 25 Septembre 2016

We loved this hotel. The staff was amazing... Very friendly and helpful. The breakfast was was great. Very clean property. This hotel was the cherry on top of a amazing vacation. We did pike's peak, garden of the gods, Manitou Springs and this was a perfect location

Owner Response, 25 Septembre 2016

Dear jlm0603, We appreciate you taking time to leave us feedback on TripAdvisor. Thank you for the great compliments regarding the hotel staff, cleanliness and overall stay. We are so glad that you enjoyed your vacation. Also it is very exciting to read that you got to visit some of the nicest attractions in the Springs. Please come back and visit us again! Thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Experience!"
Nicole K, 24 Septembre 2016

We were blown away at how friendly and helpful the staff was, both at check-in and checkout. The lobby was beautiful - always equipped with flavored, refreshing water. The room as clean and extremely comfortable. Our stay felt like we were @ home and it was great.

Owner Response, 24 Septembre 2016

Dear Nicole K, We appreciate your time to leave us a feedback on TripAdvisor regarding your stay with us. We are thrilled to read that you stay felt like you were at home. It is very important to us to make every single guest feel special during their stay. Our entire team at the hotel likes to keep a clean, friendly and helpful environment. The fruit infused water is just one of the extra complimentary items that we offer, we are glad you got to enjoy it. Again, thank you for staying with us, we hope to see you again! Fulyaj Assistant General Manager 719-598-7500 [email protected]

"Great place to stay!"
Laura P, 21 Septembre 2016

The staff, first of all, were the best; very welcoming and friendly. They even called our room to make sure we had gotten settled in and to see if there was anything we needed. The hotel is clean and cheerful and the room was very comfortable. They had 2 infused water dispensers (the cucumber was delicious) and cookies in the lobby for guests. Complimentary full breakfast was extensive and very good. There is easy access to the freeway. I would recommend this hotel if you are looking to stay in north Colorado Springs.

Owner Response, 21 Septembre 2016

Dear Laura P, Thank you for taking part to leave us feedback on TripAdvisor. It is very important to our entire team from front desk to housekeeping staff, from our kitchen staff to maintenance to keep a happy and upbeat, clean and need environment and of course a wide variety of breakfast items and everything filled when guest are at breakfast. We do offer several complementary plusses at the hotel, one of them is the fruit infused water. Thank you for recommending us to others. We were glad to have you staying with us and hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Visiting colorado springs"
grappy2016, 19 Septembre 2016

Loved our stay. Very friendly staff, clean bathroom, very nice facilities and vert good breakfast and appetizer. Will be booking again with Best Western peak vista for sure when i come back in colorado springs.

Owner Response, 19 Septembre 2016

Dear grappy2016, Thank you for your time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed our hotel and everything that we offer. It sounds wonderful that you would plan to stay with us again, we are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great surprise!"
Melinda D, 18 Septembre 2016

We booked this Best Western based on the good reviews and we have been more than just pleased. This hotel is several levels above the usual Best Western so the fact that it's called Best Western Plus is true. Great shower head and roomy shower that you'll truly enjoy. The queen beds are comfortable and for a change there are enough pillows. A wall mounted flat screen TV makes viewing easy for the whole room. The only minor negative is the wall unit A/C; it works but you have to leave the fan on constantly to feel comfortable. The staff is very friendly and helpful and housekeeping prep' the room with lots of towels and toiletries. Well done!!

Owner Response, 18 Septembre 2016

Dear Melinda D, Thank you for leaving feedback on TripAdvisor regarding your stay with us. We are glad to read that you were happy with the size of your shower, the Tv and everything what we as a Best Western Plus had to offer. It is very important to our team to help and inform our guests when they stay here. Customer service will always come first. Again, thank you for staying with us, we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Another good stay"
William B, 18 Septembre 2016

The staff has always been terrific. Appreciate the front desk calling up after we have had time to settle in to make sure that everything was ok. The rooms are always very clean. Breakfast buffet was good--fruit selection a little lean one morning, but no real complaints.

Owner Response, 18 Septembre 2016

Dear William B, We appreciate your time to leave us feedback on TripAdvisor regarding your stay with us here in beautiful Colorado Springs. We are glad that you liked our courtesy call to make sure that you were happy with your room. It is important to our entire team that the guest comes first. We are also glad that you enjoyed the overall breakfast. Please come back to stay with us when you heading west. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent Hotel"
Natalie R, 17 Septembre 2016

Good, quiet and safe location. Plenty of parking (although the spots seemed a little too tight). Lobby was gorgeous. Staff was very friendly and efficient. Our room and bathroom were nice and clean. Beds were very comfortable. Nice TV. Fridge and microwave came in handy during our 3 night stay. BEST shower head and water pressure I've ever had at a hotel. Loved the free fresh cookies and water that were waiting for us when we came back from our adventures. We have family in Colorado Springs and every time we go for a visit, we'll be staying at this hotel!

Owner Response, 17 Septembre 2016

Dear Natalie R, Thank you so much for reviewing us on TripAdvisor. We are so thrilled that you had a great stay at our hotel. It is very important that guests have a comfortable time and enjoy what we have to offer. Yes, please come back to visit us when you come to see you family here in Colorado Springs. We are looking forward to have you! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Vacation Trip"
litchIndiana, 14 Septembre 2016

We spent 6 nights here. This is a great hotel. The rooms are clean and spacious. Staff are friendly and helpful. The hot breakfast had a good variety to choose from. We loved the citrus water dispenser and the bowl of mints in the lobby. The location of the hotel was quiet with easy access to I-25 to get to points of interest. Would definitely stay here again.

Owner Response, 14 Septembre 2016

Dear LitchIndiana, Thank you so much for your valued time to leave us feedback on TripAdvisor. We are glad you enjoyed your specious and clean room. Our staff is happy to help our guest with any questions during their stay. We are also happy to read that you were satisfied with your breakfast options. You are right, our hotel is located pretty central to most of the attractions in the Springs. Thank you again for staying with us. We hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"nice, clean hotel"
Mike E, 14 Septembre 2016

stayed here on my motorcycle ride on 9/9/16. I was amazed at how clean this hotel is. room was nice and free breakfast was great. I would recommend staying here. staff is friendly and check in is very fast. I did not even have a reservation. I look forward to staying there on my next trip. Mike E.

Owner Response, 14 Septembre 2016

Dear Mike E, We appreciate you taking time to leave us feedback on TripAdvisor. We are thrilled to read that you would come back to stay with us again! It is great to read that you really enjoyed your stay, your room, the breakfast and your overall stay. We are looking forward to see you again on your next trip out west. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent service, very nice rooms and excellent shower"
R0gerT99, 13 Septembre 2016

We stayed here for 3 days. The room was very nice: modern, roomy, very well maintained, and the shower was larger than most, had glass doors, and had a wonderful shower head. The breakfast was very good with some variety each day. The service was excellent and all the employees were friendly are helpful. Highly recommended!

Owner Response, 13 Septembre 2016

Dear RogerT99, Thank you for your valued time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your stay at our hotel. Our breakfast does have a variety of different items and the breakfast options change daily. We are glad that our customer service was helpful during your stay. Please come back to stay with us again! Thank you for choosing us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice stay in Colo Spgs"
IndianaPeggy, 12 Septembre 2016

Good location for us in COS. Many hotels there seem to be a bit in need of updating. This one is new and has everything we expected. The room was clean and fairly quiet. I heard a bit of noise, but my husband said he heard nothing. We stayed four nights and enjoyed three breakfasts there. The buffet has all the standard choices. One morning there was even soup. I saw cartons of soy milk in the little fridge. There was bacon, sausage, eggs, cheese, breads, roll, biscuits, gravy, yogurt, fruit,oatmeal, cereals, etc, etc. One morning we left for an early hike before breakfast. Was quite please to see brown bags to "grab and go" which had an apple, breakfast bar and bottle of water. How nice was that? Oh, there is also a pool and soothing hot tub for after the hikes! Also, desk employees were friendly and efficient. Nice people.

Owner Response, 12 Septembre 2016

Dear IndianaPeggy, Thank you for all your time to leave us a feedback on TripAdvisor regarding your stay of four days! We are very pleased that you enjoyed everything our hotel had to offer and that you got to go on wonderful hikes that the Springs has to offer. It is very important to our entire team that our guest feel welcomed and comfortable with us and have a great experience throughout their stay. You are right our breakfast has a wide variety of items to chose from and the grab and go's are for our early birds before breakfast starts. Thank you for staying with Best Western Plus Peak Vista Inn & Suites. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Comfortable and quiet, but the shower was horrible"
Janet D, 12 Septembre 2016

We were heading to a wedding, and I wanted to take a shower before getting dressed. The shower control was ridiculous. I assumed it worked like most shower controls, but as I moved the handle around from top to bottom, the water temperature went from cold to luke warm and back to cold. The range for warm was very narrow, and I never could find any hot water.

Owner Response, 12 Septembre 2016

Dear Janet D, Thank you for your time to leave us feedback on TripAdvisor. We do apologize for the inconvenience with the shower control. We do hope that this was reported to the front desk and that our maintenance guy was able to solve this problem immediately for you. We still hope as a team that you had an overall good experience with us. Thank you again for staying with us. We hope to see you back in the future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Business Trip but always time for pleasure"
Eugene S R, 12 Septembre 2016

Had a great trip to beautiful Colorado Springs. The receptionist at the Best Western was excellent, giving us great tips on sights to see and how to adjust to the high altitude. Clean room, updated décor, and a good breakfast every day made the hotel one I will definitely return to. I was there for business but also took note that this was a very family friendly hotel.

"I would have rated it a 5 if it was not for one issue"
WrldTraveller67, 11 Septembre 2016

Overall, I was very pleased with this establishment. It is nice, clean, modern. The staff here is super friendly and helpful. My only issue was with the shower. Most showers start with cold water and as you turn the knob, you get warm then hot water. The shower in my room was reverse. It starts with hot and then as you turn the knob it goes to warm then cold. The markings on the shower knob were also reversed. I brought this up to the front desk/maintenance staff and they assured me it would be fixed once we checked out. Other than that one issue, I was very pleased with this hotel.

Owner Response, 11 Septembre 2016

Dear WrldTraveller67, We appreciate you taking time to leave us feedback on TripAdvisor regarding your stay with us. We are glad to read that your overall stay was great. We take great pride in our customer service and also the overall cleanliness and breakfast at our hotel. We do apologize for the inconvenience of the shower head. Maintenance immediately looked into this problem and solved it. Again, thank you for choosing us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great staff, excellent hotel"
Wingflier, 07 Septembre 2016

We stayed in this hotel for two nights in August while visiting the Colorado Springs area. The hotel was very comfortable with an incredibly helpful staff. I needed to check in and print boarding passes for a flight the next day and their public computer was not working properly. Shaina, the desk clerk, took the time to get me and my wife checked in and printed our passes from her desk at the service counter. She could not have been more pleasant and helpful. The room itself was very clean and comfortable and the breakfast was generous and well done. Additionally, immediately across the parking lot were several restaurants including Outback and a local brewpub.

Owner Response, 07 Septembre 2016

Dear Winflier, We appreciate for your time to leave us a review on TripAdvisor regarding your stay. Thank you for the nice compliments towards your stay. We are glad that our staff could help you with all your questions and give you further assistance. Our priority is customer service and we like that our guest feel welcomed the minute they step food into the hotel and of course at departure too. We are happy that you enjoyed the comfort and cleanliness of our rooms and that you got to enjoy some of the restaurants around us. Thank you again for choosing our hotel. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean and courteous"
Makayla E, 06 Septembre 2016

This hotel is very clean and the front desk (day) staff is very courteous and friendly. The breakfast is really good and the pool is very clean! We reserved online and paid ahead and had a cheaper rate saving us almost $50/day. Would definitely stay again!

Owner Response, 06 Septembre 2016

Dear Makayla E, Thank you for your time to leave us feedback on TripAdvisor. We are glad that you enjoyed your stay with us. It is wonderful that you got to use the pool and were satisfied with our amenities, the breakfast and our overall customer service! Please come back to see us when you visit Colorado Springs! FuyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Views/Service"
Amy S, 06 Septembre 2016

This hotel was extremely clean and the rooms are very spacious. Window seats in the mountain view rooms provide a beautiful view of Pike's Peak. The staff is wonderful, from the front desk, to the breakfast area workers, to the cleaning and maintenance people. We felt welcome our entire 4 day stay. A variety of restaurants are in walking distance and a grocery store is less than 3 miles away. In addition, the hotel is only minutes from the Air Force Academy. Perfect for visiting with your Cadet!

Owner Response, 06 Septembre 2016

Dear Amy S, Thank you so much for your valued time to leave us feedback on TripAdvisor regarding your stay with us during the parent weekend at the Air Force. We are thrilled to read that you enjoyed your breakfast and our overall customer service. It is important to us as a team to make our guest feel welcomed. We are close located to several restaurant and most attractions. Thank you for staying with us, we hope you come back and see us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Always stay when in Colorado Springs"
Elaine G, 05 Septembre 2016

Our room was large, with two queen beds, large tv set. We love the rain shower heads. It is higher priced over a holiday, however. The breakfasts are really good, and have everything, such as yogurt, toast, cereal, bacon and/or sausage, eggs, to name some. The "containers" are kept filled right up to the time the breakfast is over. All the staff are very friendly and helpful. I cannot answer some of the questions following as we don't have kids, or need handicap facilities, neither have we needed shuttle or taxi services.

Owner Response, 05 Septembre 2016

Dear Elaine G, Thank you for your time to leave us feedback on TripAdvisor regarding your stay. We are glad that you enjoyed the breakfast buffet with lots of great items to choose from. It is very important to us that our guests get the best customer service possible. Thank you for staying with us, please come back to visit us again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent property with an awesome breakfast"
JoAnnJ142, 05 Septembre 2016

Beautiful building. The room was well set up, lovely furniture , comfortable beds and very clean. As others have mentioned rooms were small , the smallest BW we stayed in out of 3 on this trip. The location is good and the breakfast was excellent , the best we had on the whole trip. They also had chili one night at 5. The front lounge is great to visit in or sit in. The staff was so helpful even booking the hotel for us on the last leg of our trip home. The only disappointment was the Gym it is so small (almost a joke) and the pool also not very big so we did not use it.

Owner Response, 05 Septembre 2016

Dear JoAnnJ142, Thank you for your valued time to leave us feedback on TripAdvisor! We are so thrilled to read that you had an awesome stay with us and that the breakfast was excellent. Our first priority as team is that our guests feel welcomed, love their comfortable and clean rooms and of course enjoy a great breakfast in the morning. Thank you for being such a valued Best Western customer! We are a little sad that you were not satisfied with the pool and the gym but overall we are happy that you enjoyed your stay. Please come back to see us when you are in the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great stay but on the expensive side"
0313Kathy, 04 Septembre 2016

The two young ladies at the front desk were exceptional and great representatives for Best Western! (I am unsure, but think their names were Sarena and Gina). Our room was on top floor with a window seat but not much view. Rooms with views for parents weekend at the air force academy. Quiet, clean, and roomy. Breakfast was pretty standard. Lemon and cucumber water in the lobby - nice touch. The price was quite a bit more then our usual rooms booked with BW.

Owner Response, 04 Septembre 2016

Dear 0313Kathy, Thank you for your time to leave us feedback on TripAdvisor. It is always wonderful to see the gathering of family members at our hotel during the parents weekend of the Airforce Academy. We know you could have chosen several different hotels but we would like to thank you for staying with us! We are glad that you liked your room and what the hotel had to offer! We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good stay a COS Best Western"
lezlieb, 03 Septembre 2016

The rooms are small, but very clean. Since we spent most of our time outdoors the size of the room wasn't a big issue. It is on a great location to see Garden of the Gods, Air Force Academy, Pikes Peak or Manitou Springs area. The breakfast was expected for a continental breakfast. They also offered snacks and a lite supper on the nights we were there. The pool area was nice and they offer a laundry area.

Owner Response, 03 Septembre 2016

Dear lezlieb, Thank you for your valued time to leave us a feedback regarding your stay on TripAdvisor! We enjoy to read that you liked the location of our hotel, which is close to most of the attractions that Colorado Spring has to offer. We do offer larger rooms at our hotel you must have chosen our most economically room. The complimentary fruit infused water and the lite supper are just great additions to make our guests feel welcomed! Thank you for staying with us, we hope to see you again! Fulyaj Assistant General Manager 719-598-7500 [email protected]

"Great breakfast and staff"
Kelly P, 03 Septembre 2016

The Best Western Plus is conveniently located near many restaurants with easy access to the major attractions. The rooms are small but very clean. We figure since we're out and about exploring the area all day, the room size didn't matter too much. I give this a 4 stars instead of 5 because both the room and bathroom were on the small size. There's a window bench which came in quite handy for storing our luggage as I didn't want to put on luggage on the floor. Both the front desk staff (Emily) and the breakfast staff were very friendly, professional and very service oriented. All of the staff working in the breakfast area were wonderful. They were constantly checking on us. The complimentary breakfast was quite nice as there was a nice selection of bacon, scrambled eggs, omelet, pastries, cereal, and fruits. There was something was everyone.

Owner Response, 03 Septembre 2016

Dear Kelly P, We appreciate you to take your time to leave us a feedback on TripAdvisor. We are glad that you enjoyed your stay with us and that you were very satisfied with our customer service. We do offer bigger rooms at our hotel you must have booked our most economical room type. We are also glad to read that you liked the variety of our complimentary breakfast buffet which has items to chose from for everyone. You are right, our hotel is located pretty close to the great attractions in the Springs and we do also have many restaurants in walking distance. Please come back to see us and maybe we can offer you a larger room type. Thank you for your visit! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colorado Springs "
User, 02 Septembre 2016

We had a very nice stay at the Best Western Plus Peak Vista Inn and Suites. The location was great, our room was comfortable and very quiet, the breakfast was good, and I can't say enough nice things about the hotel employees. They were all extremely friendly, knowledgeable, and went above and beyond to make our stay comfortable and enjoyable. We will definitely stay there again.

Owner Response, 02 Septembre 2016

Dear Guest, Thank you for your valued time to review us on TripAdvisor. We are glad to read that you were satisfied with the quietness and the comfort of your room. It is important to our entire team that our guests feel welcomed during their stay and also just enjoy everything that we have to offer. Thank you for choosing us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Cheap but friendly"
57Bayhorse, 01 Septembre 2016

The bed was horrible! If my reservations were not refundable I would have looked elsewhere! Staff were very helpful! Kind of pricey for a cheap hotel! Lots of options for breakfast! Great bacon for breakfast, but eggs were tasteless! They needed chili!

Owner Response, 01 Septembre 2016

Dear 57Bayhorse, Thank you for leaving us feedback on TripAdvisor. On behalf of our entire team, I would like to apologize for not exceeding your expectations. It is very important to us that our guests feel comfortable during their stay. We hope, you give us another chance. Thank you again for staying with us, because we do know that there are many other hotels you could have stayed at. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"very helpful staff and clean room and hotel"
peterpanjaffray, 30 Août 2016

I stayed here for four nights (the longest I have ever stayed in one motel ) it was very comfortable large room and good breakfast. breakfast staff were helpful and seemed to care about what they were doing. Staff seemed happy to be doing their job always a plus there. I would stay there again of course .

Owner Response, 30 Août 2016

Dear peterpanjaffray, Thank you for leaving us feedback on TripAdvisor. It is wonderful that you had a comfortable stay with us, especially for such a long time. You are right, it is very important to us that our guest have a great stay, when they are away from home. Our entire team enjoys to see the guests happy. Thank you for staying with us. We hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Awesome Time"
gregdouglas77, 30 Août 2016

My wife and I read Trip Advisor reviews , about Best Western. It sounded like it was to good to be true. We went there and everything, everybody wrote was true. The employees treated us like we were VIPs. The breakfast buffet was awesome and different each morning. The place was super clean. The curb appeal when you pull up is awesome. We will go back next year to see all of the great staff. They also cooked up some good cookies in the afternoon, for everyone.

Owner Response, 30 Août 2016

Dear gregdouglas77, Thank you for your valued time to leave us a feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are so thrilled that what you read on TripAdvisor was as good as what you were experiencing at your stay with us. We really do care how our guest feel during their stay. It is also very important that the rooms are need and clean, that the breakfast buffet offers a wide variety of items for every guest taste and guest service stays on top of all that. We hope you come back to us to see us. Thank you for choosing us, we know that there are many other hotels you could have chose to stay at. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice BW Hotel."
Jack C, 30 Août 2016

Stayed in Colo Springs BW. Room was clean, quiet & nicely appointed. Morning breakfast was warm, typical scramble eggs, danish & juices. Bacon was a little dry but passible. Only criticism is I requested early checkin because of early arrival and planned meeting with locals. I was quoted a free for $25 for that. I don;t believe that's a good business practice, or friendly to regular customers.

Owner Response, 30 Août 2016

Dear Jack C, Thank you for taking part of leaving us a feedback on TripAdvisor. We are glad that you enjoyed your room and the breakfast. This is a very busy time for the hotel industry and we have been booked up every single day during this summer time. It is not easy to accept early check-ins, especially when the check-out time is 11:00 am in the morning. We do usually not charge any early-check in fee unless it is earlier than we can provide a room. We do understand that you were not happy with that and we do apologize. I hope , you come back to see us again! Thank you for staying with us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Guest Service First!! The Best"
Julie J, 28 Août 2016

What a wonderful hotel to relax at and use as a home base for exploring Colorado Springs and Pikes Peak. The continual infused water in the lobby, the wonderful always ready guest breakfast options (goodies for the oatmeal-nuts & chips), the afternoon warm cookies when we returned from exploring, the very helpful front office staff when we had pizza delivered with no utensils, everything was just great.

Owner Response, 28 Août 2016

Dear Julie J, Thank you for leaving us feedback on TripAdvisor about your stay with us. It is very important to our entire team that our guest have a comfortable stay and that we can help them with anything needed. We are glad that you enjoyed our infused water and our fresh baked cookies. Our hotel is located pretty close to most of the attractions in Colorado Springs and we are glad you got to visit some of them. Yes, you are certainly right with the choice of your room with the medium size of the queen delux room which is defenetly more roomy for a family of four. We offer different sizes of rooms, from the more economically rooms to the mountain view rooms. Again, thank you for staying with us, we hope you come back! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very nice and excellent customer service."
SueHMinneapolis, 26 Août 2016

The room was above average, the breakfast was excellent, and the check-in process and customer service were exemplary. There are two computers and a printer in the lobby. The only negative is the heavy traffic getting to this location.

Owner Response, 26 Août 2016

Dear SueHMineapollis, Thank you for taking your time to leave us feedback on TripAdvisor. We are very glad to read that you were satisfied with your stay. We are sorry that you had a difficult time with the traffic. Thank you again for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"So glad we picked this hotel"
SueHMinneapolis, 26 Août 2016

I was looking on the internet for a hotel near Colorado Springs. There were many options, so I looked at customer reviews and hotel amenities. I had it narrowed down to three hotels. One was quite expensive and another had several last minute poor reviews, so I picked Best Western. The front desk supervisor was efficient, kind, helpful and nice to the other staff. She went above and beyond what any other hotel did. Our room was very nice and the breakfast was excellent. Would definitely stay there again.

Owner Response, 26 Août 2016

Dear SueHMinneapolis, Thank you for your valued time to leave us feedback regarding your stay. We know you had many options to choose your stay, thank you for giving us the pleasure to stay with us. Our entire team from housekeepers, breakfast staff and our customer service strives hard to make every guest feel welcomed to a friendly and clean environment. Gina our front desk supervisor is one of the great assets that goes above and beyond to help our guests. We are also happy that you enjoyed your room and our breakfast variety. Please come back to see us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean, quiet, wonderful staff"
Bettina L, 25 Août 2016

As we drove in there was hotel staff cleaning the parking lot. That was a good sign of what we were to find when we entered. The lobby was clean and well appointed. we had requested a top floor room which we received. The hallway while dark and not very appealing was clean. We opened the door and the room was beautifully decorated. There were plenty of pillows on the beds, the linens nice. The towels were great but the best part of the bathroom was the wonderful showerhead. The water pressure perfect. The breakfast was good with lots of choices and the coffee was great not weak like in some motels.

Owner Response, 25 Août 2016

Dear Bettina L, Thank you so much for your time to leave us feedback on TripAdvisor. We are pleased to read that even at your arrival you were enjoying to see that we really strive to make our hotel guests feel welcomed to a clean and friendly environment. It is wonderful that we could accommodate you on the top floor, this is not always the case because it depends on availability. All in all we are glad you liked your room and the pressure of the shower head. Our breakfast has a lot of choices of items and we just currently updated our coffee choice. Again, thank you for staying with us, we hope to see you in the near future again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Perfect location - friendly staff - very nice facility"
Craig W, 25 Août 2016

This Best Western offered the perfect location. We were very happy with the comfort of the beds and the size of the rooms. Breakfast included was a real plus. We LOVED the cookies in the afternoons. The shower has the very best water pressure we have ever experienced. We enjoyed the shower head with the rainforest feel.

Owner Response, 25 Août 2016

Dear Craig W, Thank you for your time to review us on TripAdvisor regarding your stay. We are thrilled to read that you were happy with the location and that you enjoyed your room, from the comfort of the bed and the shower. We are also glad that you had the chance to have breakfast and the afternoon complimentary cookies. Thank you for choosing us, we hope to see you in the near future again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very Nice Hotel"
jrhales77, 24 Août 2016

Per the desk clerk this hotel was a Microtel which was remodeled two years ago and became a Best Western Plus. The size of the rooms reflect the hotel's history and they were small; however, the beds were very comfortable and we slept well. We had two rooms and both were clean and well maintained. The baths were small and had only showers, but once again were very clean and well maintained. The room also had a refrigerator which more and more I'm considering a necessity. Although the breakfast was standard fare for this level of hotel it seemed a step or two above. The attendants were very welcoming and helpful. The hotel in general is very welcoming and architecturally appealing. At this price level, about $140/night, I think this is an excellent hotel, much better than the Comfort Inn we stayed at the night before in the Denver area. Based on this experience I'll be giving Best Western more consideration in the future.

Owner Response, 24 Août 2016

Dear jrhales77, Thank you for your time to leave us a review on TripAdvisor. We are glad to read that you liked your overall stay at our hotel. We also offer rooms with bathtubs however they are located on the first floor only. It is great that you will consider to stay at other Best Westerns for future trips. Again, thank you for staying with us and we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very comfortable, nice staff, good price!"
Rob C, 24 Août 2016

I selected the hotel based on location, reviews and price. This BW hotel had good reviews and a competitive price so we reserved it. We were very pleased with the friendly staff, nice clean room and surprisingly good breakfast options. Definitely a very good place for the price.

Owner Response, 24 Août 2016

Dear Rob C, We appreciate your time to leave us a review on TripAdvisor regarding your stay with us. It makes a whole lot of a difference when you have a great customer service and an all around clean ambient when you get to a hotel after a long trip. Also it is wonderful to read that you were satisfied with the price payed for the quality of the hotel. We are glad that you did enjoy our breakfast which offers a large variety of items. Thank you for choosing our hotel. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"VERY nice!"
E3360FZcraigw, 23 Août 2016

This is an upscale hotel. I think it was one of two hotels we stayed at that are 3 star. We did 15 days driving and 14 hotels. Pool was small but nice and clean. Hot tub by pool. Free breakfast was excellent. Rooms very clean and nice looking. Front desk very friendly and helpful. I can't remember the price but I think it was around $130 which we found is normal for the area.

Owner Response, 23 Août 2016

Dear E3360FZcraigw, Thank you for leaving us feedback on TripAdvisor. We are glad that you enjoyed your stay at our hotel. I bet it can be a little challenging to stay at so many hotels. We are pleased to read that everything was to your satisfaction. We are looking forward to see you again, when you travel towards the west. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"White experience"
Donald W, 23 Août 2016

Was the best place we have stayed at in a long time! The staff was outstanding,rooms were very clean. The breakfast was one of the best! Next time we travel we will most definitely look for a Best Western!

Owner Response, 23 Août 2016

Dear Donald W, Thank you for your time to leave us feedback on TripAdvisor regarding your stay. We are glad that our hotel was the best place you stayed in a long time. Our staff is very dedicated to give the best customer service and our cleaning team does their best to keep the hotel clean and neat. We are also pleased to read that you enjoyed our breakfast which does offer a wide variety of items to choose from. We appreciate you staying with us and we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very nice"
Dax H, 20 Août 2016

I couldn't have asked for a better experience. The lobby was amazing. The rooms were very clean. The pool area has a very nice wooden finish around it that makes it very unique looking. Overall it is a very nice hotel and staff are beyond friendly.

Owner Response, 20 Août 2016

Dear Dax H, Thank you for your time to leave us feedback on TripAdvisor regarding your stay. We are glad to read that you had a wonderful experience during your stay with the rooms cleanliness and design and the friendliness of our entire staff. We are looking forward to see you again on your next trip. Thank you for choosing to stay with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Everything was excellent"
ehsincolo, 20 Août 2016

Best Western has not been our first choice when exploring lodging options on our frequent travels, but the reviews were so good that we thought we'd give it a try while in Colorado Springs. Wow. This Best Western truly strives to impress and to meet every need for travelers. From the warm greeting and fresh baked cookies upon our arrival to the above and beyond breakfast before we checked out, it was all we could want and more. The staff at this hotel is exceptionally friendly and helpful. The decor is lovely and modern, and entire facility clean and well appointed. Our room was spotless and attractive, and the beds were very cozy and comfortable. We even received a call from the front desk once we'd settled in to inquire into our satisfaction with the room! We were glad that we'd read previous reviews here that recommended reserving a room with a mountain view since it was a delight to awaken to see Pikes Peak and all of its sun drenched glory. The breakfast included delicious eggs, bacon, sausage, biscuits and gravy, and a wide variety of other typical breakfast items. The coffee was very good and we appreciated the water dispensers with lemon to use for our water bottles. If this is the Best Western upping it's game, we will make it our go-to choice in the future!

Owner Response, 20 Août 2016

Dear ehsincolo, Thank you so much for your valued time to leave us a feedback. It is very important to get as many reviews as possible so that other travelers just like you can plan their trip wisely. We are thrilled to read that we were not your first choice but however that you did not regret to stay with us at all. Yes, you are right we as a team strive very hard to make every guest feel welcomed in a very clean, modern and need, and very friendly customer service environment. The mountain view rooms are one of our biggest suites, besides the mountain view corner suites. Our breakfast includes a variety of different items to choose from. The fruit infused water and cookies are a nice addition to welcome our guests. Again, thank you for staying with us and yes please give Best Western a try! We hope to see you again when you come to the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Friendly Staff"
57Chevyluv, 19 Août 2016

We stayed here for almost a week during our vacation. The room we reserved was a "deluxe room with mountain view, pillow top mattress, and seating area". The room was no larger than average, but the view was beautiful. The "seating area" was a cushioned window seat - not bad, but not the arrangement I had imagined. The mattress had, perhaps, been a pillow top at some point in its history, but that was no longer the case. It was a hard mattress, and one could hear the springs creaking each time one turned. Also, there is no bath tub, only a shower, and the shower head, although it had good pressure, was very loud. The staff is extremely friendly, housekeeping was generally good, and the kids enjoyed the complimentary breakfast, for the most part. On a couple of occasions they ran out of yogurt, and there were no options for turkey bacon or turkey sausage. The exterior of the hotel is lovely and it was always clean and inviting inside (with delicious infused water available in the lobby), but if we spend time in Colorado Springs in the future, I would check on other hotels in the area and inquire about the age of their mattresses and the shower vs. tub in their bathrooms. All in all, a nice stay if you're not too picky. The "non-picky" members of the family liked it just fine, but for the money spent, I expected better.

Owner Response, 19 Août 2016

Dear 57Chevyluv. Thank you for your review on TripAdvisor. We apologize that you were not satisfied with the comfort of our mattresses however we still hope you got a good nights rest. It is good to know about that, we will certainly look into that. It is important to our entire team to make the guest feel welcomed, with friendly customer service and the cleanliness of the hotel and a view extras like the infused water or our complimentary snack time. We do offer rooms with bath tubs however they are all located on the first floor, all other floors only offer showers. Again, thank you for staying with us. We hope to see you in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"very nice hotel"
David K, 19 Août 2016

I was pleasantly surprised with the quality of hotel. very clean, friendly staff. good internet connection. good breakfast. I was able to use the computer at the lobby to check in and print my boarding pass.

Owner Response, 19 Août 2016

Dear David K, We appreciate you taking time to leave us a feedback on TripAdvisor. We are glad to read that you enjoyed your overall stay at our hotel. It is important to us to keep a very clean facility and friendly staff. Also it is great to read that you could print out your boarding passes at the business center and that the internet worked just fine during your stay. We hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good Price and Super Friendly Staff"
Hosmer35, 18 Août 2016

I have only stayed in a Best Western one other time but this one was super nice and the staff were all super friendly. The only thing that was disappointing was I had bought the hotel stay through groupon and groupon said that the hotel over looked Garden of the Gods which it did not. Although Garden of the Gods was only a 20 minute drive from the hotel.

Owner Response, 18 Août 2016

Dear Hosmer35, Thank you for taking your time to leave feedback on TripAdvisor. We enjoy to read that you enjoyed your stay at our hotel. the only thing you will be able to see from our hotel are the amazing Peaks of Pikes Peak. We do have also an observation deck where you could take beautiful pictures. You are right, the garden of the gods is not to far away from our location and it is a breath taking. Thank you for staying with us. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great hotel"
Umar K, 18 Août 2016

Hotel was very clean. Nice pool and hot tub. Hot breakfast with a variety of items and cookies at the front desk every evening. Rooms were comfortable and clean. Only complaint would be the width of the parking spots-were very narrow. There were a couple of mornings we actually had to pull out of out spot to even have room to open the passenger door.

Owner Response, 18 Août 2016

Dear Umar K, Thank you for your time to review us on TripAdvisor. It is great to read that you liked our heated indoor pool and the Jacuzzi, also the comfortable room and the cleanliness of it. I know our parking space is a little bit narrow, we do apologize for this inconvenience. Thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Friendliest. Staff. Ever."
MPAZ39, 17 Août 2016

Gina at the front desk was SUPER friendly and helpful! The entryway was pretty and clean. Rooms were clean and comfortable. A nice variety of breakfast items were offered. The dining room was clean and the staff managing breakfast and the dining room were efficient and VERY friendly. We will stay here again.

Owner Response, 17 Août 2016

Dear MPAZ39, Thank you for your time to leave us feedback on TripAdvisor about your stay at our hotel. Thank you for the wonderful compliment regarding Gina. She is a great asset at our hotel. We are glad to read that you enjoyed the cleanliness and comfort of our hotel and that the breakfast buffet offered enough variety of items for you. Thank you again for choosing our hotel, we hope to see you back! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Honeymoon Stay"
BekahAnn91, 17 Août 2016

My wife and I decided to check out Colorado for the first time on our honeymoon. We searched extensively for a hotel in Colorado Springs that was both affordable and classy! The Best Western Plus Peak Vista has been nothing short of a great experience! The hotel entrance is immaculate, rooms clean, staff friendly! The only negatives I can mention would be that we both found the beds a bit too soft for our personal comfort level, and we were disappointed that the hotel did not offer us any specials related to our honeymoon stay. Aside from these I cannot say enough great things about our experience!

Owner Response, 17 Août 2016

Dear BekahAnn91, Thank you for taking your time to leave us a review on TripAdvisor. First of all i would like to apologize that we were not aware that your stay was for a honeymoon. We do usually come up with some little ideas. We are still glad to read that you had a great experience with our entire staff, the cleanliness and modernness of our hotel. We hope to see you again maybe on your first year Anniversary. Again congratulations and thank you for staying with us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"The reason why we choose Best Western"
rxlaw, 17 Août 2016

I've always found Best Western to give you the best bang for your buck - especially when you're traveling with kids. This Best Western is no different. The clean pool & hot tub area made for a perfect ending to a hot day of climbing rocks at the Garden of the Gods. The room and bath looked like they had just been updated (although the carpet in the hallways looked a bit older/worn). They had coffee & hot water available 24/7 which was also nice (dealing with jet lag). They had a bit more than the usual breakfast - 2 choices of meat (bacon and sausage), 2 choices of eggs (scrambles and southwestern omelette), etc. The only tip - the room with the "mountain view" is probably not worth the extra cost. Unlike the Best Western outside of Sedona, there isn't a balcony or even reasonable window to view the mountains. Besides, the rooms overlook a parking lot and lights really ruins the whole view. Otherwise, another stellar performance by the Best Western team!

Owner Response, 17 Août 2016

Dear rxlaw, Thank you for leaving us feedback on TripAdvisor regarding your stay. We enjoy to read that your destination of your stays is Best Western and that even this time you were positively impressed by your stay. It is very important to our entire team that the guests feel special during their stay. Also we always strive hard to make sure our hotel is clean and updated, that our breakfast offers a wide variety of items that guests can choose from. The pool and hot tub are a great place to retrieve after a long day of a hike. We do offer also a observation deck where our guests can take pictures of the beautiful Peaks. Thank you for being such a valued Best Western Member, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Not one thing to complain about!"
3mldzz, 16 Août 2016

We checked in to this Best Western Plus on the first night of our vacation and it set the tone for our whole trip. The front desk staff was great and there was soup and an appetizer for guest to enjoy in the lobby. The room was clean and modern, breakfast was good with many items to choose from and plenty of seating available. Like I said, nothing here to complain about - great property!

Owner Response, 16 Août 2016

Dear 3mldzz, Thank you for reviewing us on TripAdvisor. It is wonderful that you had a positive experience from the beginning at your check-in till the end of your check out. Our appetizer and the fruit infused water is a big hit at our hotel. We are glad you enjoyed our modern comfy and clean hotel and also the breakfast with many items to choose from. Thank you again for choosing us. We are looking forward to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"weekend get away"
Paul C, 15 Août 2016

great place to come back to relax after a day of fun. With the swimming pool and hot tub. Didn't use the exercise room. The location was a little hard to find cause it set back in from the street in between two other hotels. I was very impressed to see people out cleaning the parking lot like it was a room. The staff was great, friendly, helpful and always smiling!! The lobby was supper nice and the breakfast was awesome!

Owner Response, 15 Août 2016

Dear Paul C, Thank you for your valued time to leave us feedback on TripAdvisor regarding your stay with us. We are sorry that you had such a difficult time finding us! After all though it is pleasant to read that you had an overall relaxing time using the hotel pool and hot tub. Our team strives hard to make sure that our hotel stays clean from the inside and the outside and also give their best in customer services. Thank you again for choosing to stay at Best Western Plus Peak Vista Inn & Suites. We hope to see you when you come back to Colorado Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Best stay of our trip"
949leeannm, 15 Août 2016

Rooms were very clean and comfortable. Hotel staff was friendly and helpful. Breakfast was presented nicely, eating area was clean, and all the food was hot and enjoyed by all. Almost certainly stay at this hotel again on our next trip out west.

Owner Response, 15 Août 2016

Dear 949leeannm, Thank you for your time to review us on TripAdvisor and leave us a feedback regarding your stay with us. We are glad your enjoyed the cleanliness and comfort of your stay. Also it is always important to us to make the guest feel welcomed when they are far from home. It is wonderful that you liked our breakfast buffet with all the wonderful items to choose from. We are looking forward to see you again on your next trip when you head west. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good Location"
Tandy B, 15 Août 2016

Hotel was clean and had a decent pool, hot tub and fitness center. Breakfast was good, especially considering it was included in the room. Good restaurants are located within walking distance. Easy access and ample parking.

Owner Response, 15 Août 2016

Dear Tandy B, Thank you for your time to leave us feedback on TripAdvisor. We are happy to read that you enjoyed the pool, fitness center and our included breakfast which offers a variety of different items. Most of the restaurants in our neighborhood are close located so you can reach them by walking to them. Again, thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colorado vacation"
James and Tammi... R, 14 Août 2016

Very nice hotel with helpful staff. Very clean rooms with good included breakfast. Location is handy to garden of the gods and the Air Force academy. New king beds were very comfortable. Nice place for Colorado Springs vacation.

Owner Response, 14 Août 2016

Dear James and Tammi R, Thank you for your time to leave us feedback on TripAdvisor. We are happy to read that you enjoyed your hotel stay with us. Our hotel is pretty close located to many of our attractions in beautiful Colorado Springs. We are also glad to read that you enjoyed your room and our guest service. We hope to see you again, when you come back to the Springs area. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Visiting Colorado Springs"
theresamG1124UU, 14 Août 2016

Hotel was very clean and comfortable. The staff was incredibly cordial and accommodating and is the main reason I will return vs. going to another hotel. Also, on site laundry is a plus. Great location close to I25 and walking distance to 3 good restaurants and within a few miles of other great selections. I would definitely stay here again.

Owner Response, 14 Août 2016

Dear theresamG1124UU, Thank you for your valued time to leave us a review on TripAdvisor regarding your stay with us. We are glad that our staff made you feel welcomed and that you also enjoyed the cleanliness and the comfort of our hotel. We do have two laundry facilities in our building to offer, so that every guest will have a chance to do their laundry during their stay. You are right we have several restaurants in walking distance and we are close to many attractions in Colorado Springs. Again, thanks for staying with us, we are looking forward to see you again! FulyaJohnson Assistant General Manager 719-598-7500 [email protected]

"Very nice hotel with very friendly staff"
orljr4, 13 Août 2016

Everything about this hotel was nice. All of the staff members were very friendly and helpful. The rooms were very clean and had everything we needed to make our stay pleasant. Breakfast had something to please everyone. Very nice all around!

Owner Response, 13 Août 2016

Dear orijr4, Thank you for your time to leave us feedback on TripAdvisor regarding your stay with us. We are glad to read that you felt welcomed by our entire staff and that you appreciated the cleanliness of our hotel. You are right, our breakfast buffet has a wide variety of items for every one to choose from. Thank you again for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"best western all the way"
s3production, 13 Août 2016

when I travel I stay at best western because they do not disapoint and Peak Vista INN Didn't either, Nice place, no problems, nice breakfast, nice staff, what more could I say?? a real plus it was very close to where we were going and the people we wanted to see will stay there again

Owner Response, 13 Août 2016

Dear s3production, Thank you for your valued time to leave us a review on TripAdvisor and for being such a valued Guest of Best Western. We are pleased to read that your enjoyed your stay with us as well. It is very important to our entire team to cater to our guest and give them the best value during their stay. Thank you again for choosing to stay with us. We hope you will come back soon! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Pretty Good But Problems"
Forrest M, 13 Août 2016

The staff was nice except they seemed to lose track of me sitting in the lobby after I requested an early check-in. The room was very nice and there was a decent fitness room and a very good hot breakfast. One real problem was exiting the motel location. This is on a blind curve and there is very little reaction time for you or oncoming traffic if they happen to be coming around the curve. There is a median lane which is probably meant to address this problem but it felt like being lucky (nobody coming around the curve) rather than safe. One other problem was with a cancelled reservation. This was done after their 6 p.m. previous day deadline so paying the room charge was acceptable but paying fees and taxes for a room that wasn't used doesn't seem fair. The person answering indicated that's what "Uncle Sam" decreed but the taxes and fees aren't federal. Still trying to get a good explanation for this policy (it may be from the taxing authority). Thanks.

Owner Response, 13 Août 2016

Dear Forrest M, Thank you for your time to leave us a feedback on TripAdvisor. We do apologize for the long wait. Our check-in time does not start till 3:00 pm and we can not guarantee an early check in due to the hotel being sold our prior to the previous day. We are still glad to read that you enjoyed your stay. I do agree with you on the blind curve however we never had any accidents or any other issues with it. We also apologize for the inconvenience with your late cancellation. The room charge automatically ads on city tax and state tax accept you are tax exempt. If you do have further questions please call us or email us. Again, thank you for staying with us. We do hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"one more reason I stay at best western"
s3production, 13 Août 2016

This hotel was very easy to get to and about 5 minutes away from the two places I wanted to visit. The front desk staff was most helpful when ever I had a question . never even considered a another hotel chain

"Excellent Location and Staff"
Danielle T, 12 Août 2016

This was a stop on our vacation through Colorado and was an excellent choice. The staff was friendly and efficient, the rooms clean, and the property was nice. It was close to eating establishments and staff told us to show our room keys to get a discount at dinner. The pool was very nice as well.

"Nice overall, with some small exceptions"
nelkat139, 10 Août 2016

We had a nice stay at the Best Western Plus Peak Vista in Colorado Springs in August 2016. Everything went smoothly with staff and everyone was friendly and accommodating. Housekeeping did a great job, as did the staff providing breakfast. There was a lot of options for breakfast, even if the seating seemed a bit crowded. The room was nice and large and clean and well stocked and organized. There is a nice, peaceful "serenity deck" that overlooks the foothills and Pikes Peak which was very nice, and I liked that food and drink were not permitted out on the serenity deck so that you didn't have people setting up camp out there and being loud and drinking or anything. Just peaceful and quiet with the mountain view. We used the pool (which was fine), but the fitness center had only machines and no free weights and you had to get a key to operate the treadmills which isn't entirely convenient so we skipped the fitness center altogether. But Colorado Springs has enough beautiful places to hike and walk outside that it's fine to forego the weights for a few days. Our final comment (and really the only real complaint) would be on the parking— the parking spots are *so narrow*. I can imagine many people leave with their doors dented from the neighboring car opening their doors just trying to get out and the spots are so small it's a struggle to get out and ensure that you care for your neighbor's vehicle and don't ding their doors. The hotel has signs up that say they are not responsible for damage to vehicles, which suggests they've had complaints before. I'm wondering why they don't just paint the lines farther apart then? We managed to make it without incident, but that's my only suggestion would be for them to re-draw the lines in their parking lot so the spots aren't that small.

Owner Response, 10 Août 2016

Dear nelkat139, Thank you for taking time to leave us feedback on TripAdvisor regarding your stay with us. We are glad you enjoyed our breakfast buffet, your room and the serenity deck. Our serenity deck is our new addition to the hotel and was opened this summer. It is a beautiful place to take pictures from the hotel and you are right, it is mainly for that purpose the have a quit time to enjoy the view of the mountains. Our gym is a little bit on the small side, we do not offer free weights but a weight cable machine because of several reasons in the past. Thank you again for staying with us. We hope to see you again when you come to visit Colorado Springs! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Family trip"
PhiladelphiaEaglegal, 10 Août 2016

We used this as a jumping off point for a family reunion visit to Air Force academy, Garden of the Gods and the Broadmoor. Also took easy trips to Pikes Peak and the Royal Gorge railway. Friendly staff and good breakfast for all 3 rooms of us. Would definitely go back again.

Owner Response, 10 Août 2016

Dear PhiladelphiaEaglegal, Thank you for your time to leave feedback on Tripadvisor. Thank you for stopping by and staying at our hotel during your family reunion. It is wonderful that you got to enjoy our breakfast buffet and that you had a great welcoming staff. Come and visit us again at your next stay in Colorado springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nothing out of the ordinary"
Barb H, 10 Août 2016

We stayed here about a month ago. Nothing spectacular. Glad I had paid most 4 out of the 5 nights with a Groupon or I would have been sticker shocked. Hot water was out 2 nights that we came back.They gave us points for the inconvenience? We will see how that works out. . Other than that it was a typical stay. Great location.

Owner Response, 10 Août 2016

Dear Barb H, Thank you for leaving us a feedback on Tripadvisor. I'm sorry that you were not satisfied with your stay at our hotel. We do apologize for the short inconvenience with the hot water flow which was fixed as soon we had the plumber here, however we are glad we could provide you bonus points for your stay. Again thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"very clean excellent Staff"
Sherif R, 10 Août 2016

IT is Nicely located in the central of everything. Attractions, shopping, food. Etc..Hotel is very clean rooms are excellent condition, and the staff is really awesome. The only thing I do not like about it is the Breakfast is really not much and does not taste good at all.. Other than that everything is really good about this hotel...

Owner Response, 10 Août 2016

Dear Sherif R, Thank you for your valued time to leave us feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are pleased to read that you enjoyed the location of our hotel, the cleanliness of your room and the overall hotel condition. We do offer a wide variety of breakfast items, we are sorry that you were not pleased with it. Again thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very Nice Hotel"
Dienna C, 10 Août 2016

Very good breakfast selection! Hotel is a good size (not so large where too many people are crowding the breakfast area and pool/hot tub). Staff were very nice and check-in/check-out went very quick and easy. Although seemed a little pricey overall, it is competitive w/surrounding hotels. Convenient location to all the sites! Would stay again.

Owner Response, 10 Août 2016

Dear Dienna C, Thank you for leaving feedback on TripAdvisor. We are glad to read that you enjoyed our breakfast variety and that you had an easy check-in and check-out. Our staff is always committed to make every guest feel welcomed. Thank you for choosing to stay with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great place to stay!"
Dana S, 09 Août 2016

Stayed here for two nights. Hotel & room looked new and was very clean. Bathroom was on the smaller side/no tub but shower was nice. We paid a few extra bucks for a suite with a view...had a small sofa and a small window. Really not an upgrade but not worth complaining about either. Free breakfast was excellent. Highly recommend.

Owner Response, 09 Août 2016

Dear Dana S, Thank you for your time to leave us feedback on TripAdvisor regarding your stay with us. We are glad you enjoyed your overall stay and the breakfast. We hope to see you again when you come to visit Colorado Springs. Thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great hotel, great staff!"
tumbleweed0808, 08 Août 2016

We had a great time at this Best Western; the hotel was clean & comfortable and all of the staff were friendly and helpful. Our kids loved the pool and free wi-fi. The beds were very comfortable and the breakfast was hot, fresh and delicious. When we left behind some medicine for my daughter, the front desk staff called us and held it safe until we could pick it up. We will definitely stay here again.

Owner Response, 08 Août 2016

Dear tumbleweed0808, Thank you for taking time to leave us feedback on TripAdvisor. We are glad that you enjoyed the cleanliness and comfort of your room and also our great caring staff. It is important to all our staff members from the front desk to housekeeping, breakfast and maintenance that our guest feel welcomed and comfortable. Also we are glad that you got your medicine back. Thank you again for staying with us. We hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good experience"
SabineinMissouri, 07 Août 2016

We just spent 4 nights at this hotel. It was SUPER CLEAN, and the staff was very friendly. The room we had (double queen beds) was very small, but had everything we needed. Microwave, refrigerator, coffee machine, ironing board). The breakfast Buffett was well stocked, changed a little every day and even offered soy milk. We were very pleased with our stay and Kudos again to the cleaning staff, working hard to keep everything spotless!!!

Owner Response, 07 Août 2016

Dear SabineinMissouri, Thank you for taking time to leave us feedback on TripAdvisor regarding your stay with us. I'm thrilled to read that you were satisfied with our cleanliness and the guest service during your stay. I'm also glad to read even though the room that you choose was small (our most economically room) you still enjoyed it. You are right our breakfast menu changes daily and we do have a variety of items to choose from. Thank you also for the compliments regarding our housekeeping staff, they do work very hard and are very dedicated to keep our hotel nice and clean. Thank you for choosing our hotel. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Tiny House Jamboree"
Isaac A, 06 Août 2016

I am really impressed by this Best Western. It far exceeded my expectations. The manager Gina seems to be running a very tight ship. The lemon and melon at check in made my weekend. There was no vacancy this weekend and all the BW staff was very eager to please. I recommend this hotel.

Owner Response, 06 Août 2016

Dear Isaac A, Thank you for your time to leave feedback on TripAdvisor. We are glad to read that you enjoyed your overall stay and that our front desk team made you feel welcomed during your stay. I'm glad that you liked our fruit infused water, it is a big hit. Thank you again for staying with us. We hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Lovely hotel!"
GraceRDH, 06 Août 2016

Fantastic hotel and easy to find off of I-25. The lobby was warm and welcoming and had two varieties of fruit infused water all the time. Breakfast was great with a huge variety each morning. Waffles, pancakes, eggs, bacon, muffins, bagels, English muffins and more. You won't leave hungry. Not too far is a shopping center with a Trader Joe's and Costco...plus a whole lot more.

Owner Response, 06 Août 2016

Dear GraceRDH, Thank you for your valued time to leave us feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. You are right, we are not far away from I-25 which makes it easy to get to most of our attractions and shopping places. We are pleased to read that your arrival was welcoming and warm. Our fruit infused water is a big hit and we are glad you did enjoy it along with our breakfast buffet which offers a wide variety of times to choose from. Thank you for staying with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean Modern Comfortable Stay"
Beth A, 05 Août 2016

Enjoyed our two-night visit here while we took in Garden of the Gods, Cave of the Winds and other Colorado Springs attractions. Kids using the pool left water on the floor of the lobby near the elevator; and there was no place to recycle our empties (water bottles) - those are the only negatives I have of the hotel. My teenage son was happy with the in-room WiFi...and that's saying something as he did not find it acceptable at many other hotels. Good thing too, because the lobby was small without a lot of comfy places to sit.

Owner Response, 05 Août 2016

Dear Beth A, Thank you for your time to leave feedback on TripAdvisor. We are glad you got to enjoy some of our attractions in Colorado Springs. I do apologize that the floor was wet, that can happen sometimes when our guests leave the pool side and do not wear flip flops, however we do put warning signs up for that reason. We still hope you enjoyed your overall stay with us. Thank you for choosing our hotel. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very nice hotel, super clean "
Sarge197, 04 Août 2016

My wife and I spent a week traveling to, from and in Colorado in July 2016. We have several family members who live in the Springs, but they were either out of the country or in the middle of selling their home and moving. We selected this hotel after reviewing several online. We were pleased with the reviews, photos and location of this property, so we booked three nights for a total cost of just under $600. That's a little more than we normally spend, but decided the convenience of the location was worth the cost. The hotel is very clean and well maintained. The staff was friendly and welcoming. The room was better than expected and certainly met our needs as a temporary home. Only two minor issues could have been better. First, the bathroom was beautiful, but the sink vanity was a little too wide for the room, crowding the commode between the sink and the shower. The second minor issue was the relatively short breakfast period. Breakfast ends each day at 9:30 AM. We only ate breakfast on the day we checked out. The other days we enjoyed our vacation and slept in. Not a big deal, but if you want breakfast, you need to get up! The property is located on the northern end of Colorado Springs a short distance south of the US Air Force Academy. Numerous restaurants, retail outlets, service stations and other amenities are within very reasonable distance of the hotel. Many wonderful sights and attractions are within a day's round trip drive from here, including Rocky Mountain National Park, Cripple Creek, The Broadmoor hotel, Manitou Springs, Helen Hunt Falls, Gold Camp Road, The Incline, Garden of the Gods, and downtown Denver. We were very pleased and won't hesitate to book again.

Owner Response, 04 Août 2016

Dear Sarge197, Thank you for your valued time to leave us feedback on TripAdvisor regarding your stay with us. It seems like you got to experience most of our attractions here in beautiful Colorado Springs. We are glad to read that you enjoyed the cleanliness of the hotel and the friendliness of our entire staff. You are right our bathrooms are a little small but we hope you still were satisfied with your overall stay in the room. Thank you again for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful welcoming environment"
MJ N, 04 Août 2016

Open area to the front desk with water choices at your leisure; one with fresh cut melon and the other with fresh lemon slices. There was a wall of toiletries in case you needed anything that may have been forgotten. The front desk was welcoming, helpful and answered all our questions before we asked. The room was comfortable, clean and accommodating. Stylishly decorated and tastefully designed.

Owner Response, 04 Août 2016

Dear MJ N, Thank you for leaving us feedback on TripAdvisor regarding your stay with us. It is great to read that you enjoyed your stay with us and that the front desk was welcoming you and answered all the questions you had at arrival time. Our hotel has been remodeled for two years now and we constantly make sure that the hotel is kept up and inviting. The infused water is one of our complementary additions for the guests. Thank you again for staying with us. It would be nice if you stay with us again, if you visit Colorado Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful "
pagosajoe, 04 Août 2016

Stayed two nights to attend a Chris Isaak concert. Comfortable place, good location for interstate access to all of Colorado Springs. Welcoming staff eager to please. Breakfast was good with scrambled eggs, omelets, bacon, pancakes, fruit, yogurt, and pastries. Pancakes were prepared, not cook it yourself. Rooms clean and fresh. Didn't like the 18 inch square pillows and the bed was a bit softer than I like. Otherwise, it was a very good stay!

"Very Nice!"
Nita L, 04 Août 2016

We stayed two nights and were very pleased! The front desk staff were very pleasant and helpful. Love the cold water infused with fruit, such a welcome in the lobby after a long day. The rooms were clean and quiet with everything you need. The breakfast in the morning was more than enough as far as choices and well stocked. Hotel is within walking distance of a couple restaurants and quite central to all the scenic sights in the area. Thanks for a great couple days!

"Great Stay!"
Williamsland, 03 Août 2016

When we walked in you could smell how clean it was. Everyone in the lobby was extremely friendly. They kept iced flavored water in the lobby which was refreshing and a little area with snacks and over the counter medicine. There was one elevator, but there are only 4 floors so it wasn't ever too big of a problem. Our room was great, 434 & Mountain View. The room consisted of A side chair, foot rest & table for reading, a desk, 2 beds, a window seat bench with dresser. The large dresser had a microwave & fridge and there was a nice flat screen tv on the wall. The bathroom was a bit small but the large shower with pressurized shower head made up for it! A/C worked great. The beds & pillows were very comfortable. I was a little worried about noise being right off the freeway but we didn't hear any street noise. The hallways were a little noisy but in the rooms you couldn't hear anything, except in the shower. There's nothing like singing a duet with a stranger??. Breakfast was good and the ladies working down there were super sweet taking care of everyone and giving suggestions for things to do and places to eat. This was an excellent Best Western!

Owner Response, 03 Août 2016

Dear Williamsland, We thank you for taking your valued time to leave us feedback on TripAdvisor regarding your stay here at Best Western Plus Peak Vista Inn & Suites. We are very pleased to read that you enjoyed your room with the mountain view. There is nothing better to wake up that looking at the beautiful peaks in the morning. I enjoy reading that everything in the room was to your satisfaction and that our entire team made your stay as comfortable as we could. It is very important to our team to keep the hotel clean, nice and updated. Thank you for staying with us. We sure hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"accomodating and clean"
Rhonda H, 03 Août 2016

the staff was more than helpful. They served a more than compete breakfast. The room was clean as expected. There was some highway noise and was surprised that there was only one elevator to carry the masses of four floors of hotel guests. Tables at breakfast were hard to find vacant.

"tiny bathroom and early breakfast bar clsoing"
Bill H, 02 Août 2016

It's a nice hotel however I think the bathroom in the King Suite I had was small. In the morning I arrived at the breakfast bar at 9:35 and the hostess said it closed at 9:30. I am used to other hotel breakfast bars closing at 10:00. I was probably told this at check it but it was a long day of travel I don't remember being told. Anyway I did grab a coffee and sit down. Another hostess brought over a few little cupcakes and I appreciated it.

Owner Response, 02 Août 2016

Dear Bill H, Thank you for your time to leave us feedback on TripAdvisor regarding your stay with us. We do apologize that the bathrooms was not to your satisfaction, we sure do hope that the room type worked for you. Yes our breakfast starts at 6:00 am and ends at 9:30 am, I'm glad to read that our breakfast host still payed attention and brought you out some muffins. Thank you for staying with us. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Hotel stay"
Elizabeth W, 01 Août 2016

New up to date hotel, staff were welcoming and inviting. The room was nice and cold. The AC worked great. Free parking and breakfast was another plus to my stay. Bathroom was modern , had a nice strong shower head. Only thing i would change is the pillow size. They werent the normal length but there were about 6 small pillows instead. The pool and hot tub was kept clean. Small gym room. Overall would def book with them again

Owner Response, 01 Août 2016

Dear Elizabeth W, Thank you for leaving us feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are glad that we could provide you excellent and a welcoming guest service. The breakfast, parking and WiFi are always included in your stay. Our hotel was updated two years ago and we continually make sure that the pool and the rest of the hotel stays updated, need and clean. You are correct our gym is small but has everything that you would need for a quick work out. Thank you for choosing our hotel. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great updated hotel"
Eri B, 01 Août 2016

Great hotel, with re end updates. Great employees, all were kind ans attentive. Awesome free breakfast. Chips and salsa happy hour & cookies at check-in. Pool was good until a child threwup and it was closed down. Convenient area with easy interstate access. If your groom type allows choose west facing (mountain view room) east faces interstate but is quiet and dark in am.

Owner Response, 01 Août 2016

Dear Eri B, Thank you for taking your time to leave us feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are glad that you got to enjoy our breakfast, our happy hour snacks and our beautiful pool. Our hotel is located pretty central to most of our attractions. Thank you again for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Convenient for Touring Colorado Springs"
Brian A, 01 Août 2016

Found this hotel after looking through many options. Brand new hotel. Very clean with a fantastic staff. Breakfast option was great for my family before we hit the road for site seeing. The hotel was located within 20 minutes of all major sites and a 1/2 mile from the major interstate. I would recommend anyone looking to hit the Colorado Springs area to definitely look into staying here. The pool area was small, but very well kept. The room was a little small for our family of 4 but we weren't in it enough to make a big difference. 4 restaurants and a gas station right around the corner.

Owner Response, 01 Août 2016

Dear Brian A, Thank you for your time to leave us feedback on TripAdvisor. We are glad that you choose to stay with us after looking through all your options. Our hotel has to offer a variety of different rooms, I believe you must have chosen our most economically room type. It is great that you got to use our pool and also experienced some of the attractions near by. We hope to see you again when you visit Colorado Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Brief but enjoyable stay"
saw1969, 01 Août 2016

Customer service and accommodations were excellent. The Front Desk staff were very helpful. The hotel itself is top of the line for its category. We will stay at this hotel again when visiting Colorado Springs.

Owner Response, 01 Août 2016

Dear Saw1969, Thank you for taking your time to leave us feedback on TripAdvisor regarding your stay with us. We are glad that our overall service exceeded your expectations. We hope to see you again. Thank you for choosing our hotel. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"My best Vacations"
Carlos P, 31 Juillet 2016

Good location, great service, very nice room no too big no too small. A lot information of what to do around Colorado Spring. They have nice restaurant close to the hotel like Outback.Old Chicago Pizza.

Owner Response, 31 Juillet 2016

Dear Carlos P, Thank you for your time to leave us feedback on TripAdvisor. We are pleased to read that you enjoyed your room, our guest service and the close by restaurants during your stay. We also hope that you got too experience some of the nice attractions that Colorado Springs has to offer. Thank you for staying with us during your vacation, we hope you come back to see us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"very pleased"
Chad S, 31 Juillet 2016

I booked this hotel for my wife and kids while they were traveling. They spent 2 nights here and were very happy with it. The rooms were comfortable and clean. The front desk was very accommodating. Breakfast was standard but adequate. I wouldn't hesitate to book here again.

"Awesome place to Stay"
Larry S, 30 Juillet 2016

This was our second visit at this hotel. Customer service was outstanding with friendly staff. Amy, Shaina, and Margeret were super friendly, smiling, and willing to talk and help in any way they could. We will definitely tell people about this hotel and how nice, neat, and friendly it was. Thank you so much you 3 ladies for making our stay enjoyable. We will be back. Good job management for hiring such friendly people. Beds were a little hard for our taste but the customer service off set that by a mile. The Shelburnes from Oklahoma. ??

"A three day getaway"
Pandora S, 29 Juillet 2016

My husband and I visited some friends in Colorado Springs and we had a wonderful stay. The hotel was very clean and newly remodeled. The hotel breakfast was also well attended each morning we were there. The food was hot and plentiful. The mountain view was remarkable as well.

Owner Response, 29 Juillet 2016

Dear Pandora S, Thank you for your time to leave us feedback on Tripadvisor. We are glad to read that you had a wonderful stay and that we could accommodate your wishes. I see that you got to enjoy the view of our beautiful Peaks. Thank you for staying with us, we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very nice and accommodating"
Missy R, 29 Juillet 2016

This was our 2nd stay at a Best Western Plus Hotel. While I did chose this hotel, I was not happy about the cost of the room compared to the quality of what I felt the cost of the room should be. The beds were very comfortable, the a/c cooled the room appropriately and the restroom was clean. The first room we received the a/c rattled so I went to the front desk and Amy had maintenance there immediately. The tech had the a/c repaired quickly, even gave my son a Dr. Pepper for having to disturb us. When I went to use the restroom I barely had room on the toilet! While I am a voluptuous woman I have never had problems fitting on a toilet. The vanity was too close to the toilet thus causing the problem! Went to front desk and asked for another room. Was shown another room and was able to move quickly. We will definitely stay at another Best Western because they have the most comfortable beds I have ever slept on! Another thing I really liked was the breakfast, it was phenomenal!! Fresh eggs, biscuits and gravy, bacon, sausage, etc. Large variety of breads and things to drink. They also had a table set up with grab n go sacks; each one had an apple or orange, granola bar and bottle of water. Very nice to have when going to Pikes Peak or anywhere else for that matter. Con: the cost of the room $189.99 a night is quite high for the quality of the room, but everything else was very good.

Owner Response, 29 Juillet 2016

Dear Missy R, Thank you for your valued time to leave us feedback on TripAdvisor regarding your last stay with us in beautiful Colorado Springs. We are glad that we could help you to move you to a different room which was much bigger and fix the issue immediately. Unfortunately our room rates in the summer seasons are always a little higher compared to the winter season. You are right our breakfast buffet offers a large variety of items and for our guests which leave before breakfast we offer a grab and go bag. I'm glad that you had the time to visit Pikes Peak, one of many other attractions near by. Thank you for choosing our hotel, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Well appreciated"
TMSmythe, 28 Juillet 2016

We stayed at this hotel at the end of our vacation. What a pleasant ending! The staff was very accommodating and friendly. The room was perfect. The breakfast was outstanding. The pool had adult only times which was very nice. We will be staying here again.

Owner Response, 28 Juillet 2016

Dear TMSmythe, We appreciate your time to leave us feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We loved to hear that you had a good ending to your vacation by booking our hotel. I'm glad to read that our entire staff was accommodating and that you also enjoyed the breakfast. We believe it is important to have a scheduled time for our pool, so every guest can enjoy it! Thank you for choosing us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Reasonable stay"
Kellie W, 28 Juillet 2016

Hotel was clean and staff friendly. The breakfast provided a good variety. The eggs were rubbery, everything else was very good. My only real complaint was the pillows - small and lumpy. The bed was reasonably comfortable. The location was perfect for what we needed, a one night stay

Owner Response, 28 Juillet 2016

Dear Kellie W, Thank you for leaving feedback on TripAdvisor regarding your stay. We are glad that you enjoyed your overall stay. I do apologize that our pillows were not to your satisfaction, all of our rooms use standardized pillows. We are located pretty close to most of the attractions in the area. Thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Ideal Stopover In Colorado Springs"
Krish R, 27 Juillet 2016

Great place to stay to explore the Springs area. Clean, modern and comfortable. Staff friendly and helpful. breakfast OK. Good pizza place within walking distance with a huge selection of beers. Easy access to,Garden of the Gods and Pikes Peak.

Owner Response, 27 Juillet 2016

Dear Krish R, Thank you for your time to leave feedback regarding your stay on TripAdvisor. We are glad that you enjoyed your stay including the cleanliness of our modern and comfortable and our staff. It is wonderful that you got to experience some of our attractions in the area. Thank you for staying with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"a great hotel for the money"
clmcdonald9, 27 Juillet 2016

we stayed here in early july for 3 days.overall we were very pleased with the hotel. we had a very nice room with comfortable king bed and a really great view of pikes peak and surrounding mountain range.we had breakfast included and it was very good. i can not say enough good things about the staff here, starting at the front desk but including everyone , and especially the housekeeping staff. there is a pool at this hotel as well.that plus the very reasonable rates makes this hotel a super deal,in my opinion. easy on and off of the interstate.restaurants are close.air force academy not far away.

Owner Response, 27 Juillet 2016

Dear clmcdonald 9, Thank you for you valued time to leave us feedback on TripAdvisor regarding your stay with us. We are glad you did enjoy the view of the beautiful Peaks from your room and that the room just offered what you needed. We are also glad that our entire staff and our breakfast buffet was pleasing to you. We are continually making an effort to make every guest feel welcomed on their journey. Our hotel is located pretty central to many restaurants, attractions and of course the air force academy. Thank you again for choosing us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Summer 2016"
Marilyn V, 26 Juillet 2016

Outstanding facility..!! The mountain view from our room was magnificent. Clean, updated, nice variety for breakfast; although time could be extended 30-60 minutes for late sleepers. The staff was amazingly thoughtful, courteous, helpful and pleasant. Restaurants within walking distance; nice way to stretch after traveling.

Owner Response, 26 Juillet 2016

Dear Marilyn V, Thank you for taking time to leave us feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are pleased to read that you were very satisfied with our hotel. We are glad that you enjoyed the variety of our breakfast buffet, the cleanliness and updates and of course our entire staff. We hope you enjoyed any of the restaurants that you could reach in walking distance. Thank you for staying with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Perfect spot to rest!"
Mom3Bear4, 26 Juillet 2016

The Best Western Plus Peak Vista Inn and Suites was the perfect place to stay for our Colorado Springs adventure. It is close to restaurants and has easy access to the highway. The hotel is only a short drive from all the top attractions and Manitou Springs. We even had beautiful views of the mountains from our hotel viewing balcony. The rooms are very clean and modern. The beds are a little soft for us but we were so tired by the end of the day we didn't mind. The breakfast is good and they change it up everyday. The pool and spa area was clean and at nice temperatures. There seemed to be many families while we were there which made our kids very happy! The staff was also very friendly and helpful. Couldn't have asked for a better hotel stay.

Owner Response, 26 Juillet 2016

Dear Mom3Bear4, Thank you for taking time to leave a feedback on TripAdvisor. We are glad to read that you enjoyed your stay with us and that you appreciated our guest service, the cleanliness of the room, pool and jacuzzi and the overall modern features of our hotel. It is wonderful that you got to experience Colorado Springs with all the beautiful attractions near the hotel. Thank you for choosing our hotel, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean, modern and easy"
Derek S, 25 Juillet 2016

Enjoyed our stay at BW Plus. Room was very clean and entire hotel was modern and up to date. Breakfast was good but slightly crowded. Easy to get to area attractions and plenty of options for food close by. Staff was friendly and helpful.

Owner Response, 25 Juillet 2016

Dear Derek S, Thank you for reviewing us on TripAdvisor. We are pleased to read that you liked our hotel's cleanliness and the modern updates. Summertime is our busiest time and we have many guests, so that the breakfast area can be a little crowded but our staff is always there to help. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Best Western PLUS Peak Vista Inn & Suites"
frequentraveler725, 25 Juillet 2016

Hotel is very nice. Indoor pool and connected hot-tub are fairly small - 21 person capacity. Rooms are very clean and all components are up to date, only issue was with the shower heads - so loud my ears were ringing, louder than the pressurized toilet flush.

"Excellent base for exp;loring Colorado Springs"
markchis, 24 Juillet 2016

Very clean property and exceptionally friendly staff. We enjoyed our stay and would go again. Breakfast was good, but there isn't a lot of seating so it can get crowded. They keep iced water (orange and pineapple infused) in the lobby which was great during the current heat wave.

"Best Western PLUS Peak Vista Inn & Suites"
andreacV8478CR, 24 Juillet 2016

The hotel is beautiful, updated, clean and in a good location. I appreciated the breakfast but the selections should be varied every few days. The breakfast room attendants were extremely nice and efficient as well as housekeeping. The front desk staff could have been a little more friendly but they weren't unpleasant.

Owner Response, 24 Juillet 2016

Dear andreacV8478CR, Thank you for leaving feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are glad you enjoyed the location and the cleanliness of our hotel. Our breakfast menu does change quite a bit and has a variety of items. Our whole entire team strives hard to make each guest feel welcomed. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Denver Vacation"
Julie D, 24 Juillet 2016

This hotel was very nice! It was clean, and the staff was over the top friendly! The location was a big plus for us, because it was close to Garden of the Gods and Manitou Springs! We would definitely stay at this hotel again in the future!

Owner Response, 24 Juillet 2016

Dear Julie D, Thank you so much for your valued time to leave a feedback on TripAdvisor. We are pleased to read that you were satisfied with the cleanliness of our hotel and the over the top friendliness of our staff. It is wonderful that you got to experience some of our near by attractions. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good facility and good value"
drcoonjr, 23 Juillet 2016

We had a wonderful stay at a very nice facility. The room was excellent and the breakfast was very good. The staff was pleasant and helpful. The only negative was that they charged my credit card before we ever checked in and added a $50 dollar charge for "security". This charge was to be taken off when we checked out, but I had never had these things happen in all the Best Westerns we had stayed in over the years. It left me with the feeling that they didn't trust their "guests". I asked about this and was told this is their normal policy. Just be aware of this if you decide to stay at this facility.

Owner Response, 23 Juillet 2016

Dear drcoonjr, Thank you for taking your time to leave feedback on TripAdvisor. We are glad to read that you enjoyed your overall stay. I do apologize that you were not aware that your Credit Card will automatically preauthorize before check in and that we authorize $ 50.00 as a securirity hold only, which we release immediately after check out. That's the only way we can secure our property. Your receipt should not show the hold of $50.00. Thank you for choosing our hotel. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful assistance regarding allergies"
cullman m, 20 Juillet 2016

Traveling with food allergies is always stressful, not this time. The hotel staff special cleaned our room prior to check-in to ensure no traces of nuts. Without asking, the staff printed out food allergen menus for all their food items! Very friendly and helpful staff. i will most certainly stay at Best Westerns if they are all this Great!

Owner Response, 20 Juillet 2016

Dear Cullman m, Thank you for taking your time to leave us feedback on TripAdvisor. We are pleased to read that our staff could help you with the food allergies during your stay and that you in general enjoyed your stay with us. Thank you for choosing our hotel. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Friendly staff, great breakfast"
dmcg3, 19 Juillet 2016

Stated 3 nights on a vacation trip with a friend - the room had everything we needed, the staff was friendly and welcoming, the complimentary breakfast was great. I would definitely stay here again in the future.

Owner Response, 19 Juillet 2016

Dear dmcg3, Thank you for leaving us feedback on TripAdvisor. We are glad that you enjoyed your overall stay with us and that our staff made you feel welcomed also that you were satisfied with our breakfast. Thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-2500 [email protected]

"Best Western is on the come up..."
Chrissy F, 18 Juillet 2016

Super impressed with this hotel. When you think Best Western, you think moderate hotel, good for road trip stops. This Best Western far surpassed that expectation. Probably one of the cleanest hotels I have ever stayed at. The only reason I am not giving this hotel a '5' is because of the bed. The mattress was a little older and I could feel the springs, but for a one night stay, it did fine. The pillows were great, the linens were crisp and fresh. The hotel staff was super friendly and they had freshly baked cookies for new guests upon check-in. Way to go Best Western PLUS Peak Vista Inn & Suites.

Owner Response, 18 Juillet 2016

Dear Chrissy F, Thank you for taking time to leave us feedback on TripAdvisor regarding your last stay with us in beautiful Colorado Springs. We are thrilled to read that we exceeded your expectations. Our whole entire staff strives to give their best in cleanliness, customer service and our breakfast. Thank you for all the nice compliments, we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Beautiful hotel"
kathymN9963WB, 18 Juillet 2016

We stayed 3 nights in a mountain view room. The room was very nice. All staff we encountered were very friendly. There was a nice window seat with a cushion. There was plenty of drawer storage. 2 if us liked the beds, 2 of us were not very comfortable. The bathrooms are small. There is not much counter space and toliet paper holder was oddly far across from toilet, but that isnt managements fault. Pool and hot tub were used after lots of hiking, the pool area was nice. Breakfast was good but we only made it once because we couldn't get ready by 930. If in the area, we would stay here again.

Owner Response, 18 Juillet 2016

Dear kathymN9963WB, Thank you for your valued time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your mountain view room and the overall friendliness of our staff. Thank you again for choosing our hotel. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Grand Kids birthday trip"
634kathleent, 18 Juillet 2016

We took our 2 grandkids on a vacation for their birthdays. they are girl, 9 & boy,11. The swimming pool was a hit, as well as the fantastic breakfast. Such a variety of food. The girl loves waffles and pancakes and she got her fill every day. The boy ate cereal and eggs until I thought they would run out his ears!! The Hotel is easy to get to and a good location to get to all the major attractions such as Garden of the Gods, Royal Gorge, Old Colorado City, etc.

Owner Response, 18 Juillet 2016

Dear 634kathleent, Thank you for your time to leave us feedback on TripAdvisor regarding your stay with us. We are happy to read that your grandchildren loved the pool and that the breakfast variety was just what they were looking for. Our hotel is very conveniently located close many attractions, restaurants in walking distance and the city. Thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice but could be improved."
Tina H, 18 Juillet 2016

The room was nice. The fitness room and the quality of the breakfast needs to be improved. Not enough selection and quality for either. Would stay here again though, but would bring my own breakfast items and keep in the mini fridge.

Owner Response, 18 Juillet 2016

Dear Tina H, Thank you for leaving us feedback on TripAdvisor. I apologize that our breakfast was not to your satisfaction because we do offer a full hot breakfast that has a large variety of items to chose from. Yes our fitness room is not large but has a elliptical and a treadmill plus a multi functional trainer. Thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice place with lots of amenities and great service"
ramkecmitchell, 17 Juillet 2016

The hotel was booked near capacity on a weekend night. The staff was extremely courteous and helpful about providing information about the surrounding sites and activities as well as the amenities offered by the hotel.

Owner Response, 17 Juillet 2016

Dear ramkecmitchell, Thank you for taking your time to leave us feedback on TripAdvisor. We are glad that our staff was still able to make reservations for you due of the high demand of reservations during this time. I'm also glad to read that you were provided with some ideas of activities close by. Thank you for staying with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent Hotel"
Rebecca H, 17 Juillet 2016

Stayed here for 2 nights, hotel staff extremely friendly and helpful. Rooms recently updated, very clean, quiet. Breakfast was excellent, kids enjoyed the pool area as well. Within walking distance of a couple of restraints and gas station.

"Overall very nice"
CindyE5758, 15 Juillet 2016

The rooms a quite small with 4 people. Additionally, with the sink in the bathroom it complicates matters. The staff were very accommodating and helpful. Breakfast was good but got to be very crowded with the given eating space.

Owner Response, 15 Juillet 2016

Dear CindyE5758, thank you for taking your time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed our breakfast buffet. We do offer different room sizes you must have chosen the most economically room. Again, thank you for staying with us, we hope to see you again, so we can get the chance to offer you one of our bigger rooms. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great hotel"
Sharon S, 14 Juillet 2016

The Hotel was very clean. The breakfast was good and the lobby area was spotless. Fresh fruit flavored water in the lobby was delicious. Afternoon cookies or evening chips and salsa and soup was served. The staff was very friendly and helpful.

Owner Response, 14 Juillet 2016

Dear Sharon S, thank you so much for leaving us a review on the TripAdvisor. We are glad to read that you enjoyed our midday snack and our cleanliness of the hotel. We value all of our guests and want to make sure they are taking care off when they are away from home. Again, it was a pleasure to have you stay with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Experience"
Kimberley R, 14 Juillet 2016

Great place to stay everyone very friendly, Close to many popular travel locations. Gave us coupons for local eateries. Clean pool and hot tub area. Nice fitness center. Excellent breakfast. Always had cold drinks available. Would give you water and snack to take with you for the day.

Owner Response, 14 Juillet 2016

Dear Kimberley R, Thank you for taking your time for leaving us feedback on TripAdvisor regarding your last stay with us in beautiful Colorado Springs. We are very pleased to read that you enjoyed our breakfast, the pool area and our fitness room. We are very happy to be located pretty central to most of the attractions and restaurants in walking distance. I'm glad you got to enjoy our grab and go bags. Thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Small Room, Full Breakfast"
Optomems, 13 Juillet 2016

Hotel location is a bit boring being mostly around other hotels. There was one restaurant within walking distance, the Old Chicago Pizza and Taproom that looked a bit sketchy and an Outback Steakhouse and a Tilted Kilt(?) a little further but more of a short car ride. One nice thing about the location is the proximity of the New Santa Fe Regional Trail which is a beautiful running trail to the west of the property. The room was a little small but acceptable with a glassed in shower but no tub. Breakfast was very nice with wide range of items: bacon, pancakes, bagels biscuits and gravy and more. Probably the highlight of the hotel. All in all, a nice place of an overnight stay, would recommend.

Owner Response, 13 Juillet 2016

Dear Optomems, Thank you for taking time to leave us feedback on TripAdvisor. We are glad you enjoyed our wide variety of the breakfast buffet. It is wonderful that you got to take advantage of the beautiful running trails around us. Our location is actually pretty central and the attractions in the area are pretty easy to access from the highway. We also have several great options of restaurants in walking distance. We do offer different room types of different sizes and of course rooms with bath tubs on the first floor only. Thank you for choosing us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean, good breakfast"
WillTravel33, 12 Juillet 2016

The room was clean and the breakfast was good. The staff that took care of breakfast was very friendly and did a great job keeping it stocked. There are a couple of resturants within walking distance along with a gas station. The rooms are a little small if you have the two queen option. Be sure to check out their new balcony. My only issue was I booked my room on-line on the BW site and decided to extends our stay. I agreed to the rate, but the next day a couple walked in without a reservation and recieved a $20.00/day less rate than we did. They didn't use any extra promos like AAA. When I enquired, I was told my rate was accurate. Kind of like the cable company, they give better rates to the customers that are not already with them.

Owner Response, 12 Juillet 2016

Dear WillTravel33, Thank you for taking your time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your overall stay with us and that you valued the cleanliness of the rooms and the variety of our breakfast buffet. We do also offer two different types of queen options, which one has a bigger square footage than the other. I'm sorry that you were not happy with your rates, there are differences in rates based on different room types. Again, thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Interior design"
jeanb894, 12 Juillet 2016

Our room was very clean but the furniture arrangement was strange: the walkway between the dresser and the beds was so narrow, we had to turn sideways to get past! If someone was sitting at the desk, to get past them you had to climb across the bed. It could be rearranged and improved.. Also only one elevator meant long waits. Having washer/dryer was a nice feature.

Owner Response, 12 Juillet 2016

Dear jeanb894, Thank you for taking time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your stay. We apologize that you were not very satisfied with your room. We do offer different sizes of rooms however you chose the most economical room. Our hotel does have ninety-nine rooms which requires only one elevator. I'm glad that you were able to use our washer and dryer. Thank you for choosing us, we hope to see you again to be able to offer you a different room size. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"One of the best Best Western Plus'"
cadsw, 11 Juillet 2016

The hotel was recently renovated. Room was clean and comfortable. The air conditioner worked great, but the room AC unit was a little noisy. Staff was warm and friendly. The breakfast had more variety than most other Best Westerns.

Owner Response, 11 Juillet 2016

Dear Cadsw, Thank you for your time to leave us feedback on TripAdvisor. We are glad to read you enjoyed your overall stay with us. Our staff works hard to provide superior customer service day and night. We are also pleased that you took advantage of our great variety of breakfast items. Again, thank you for choosing us. We hope to see you soon. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Business trip"
srhan37, 11 Juillet 2016

From the staff to the room everything was great for my 8 day stay for a class for work. Places to eat close by with many choices. Shopping, from a Mall to the Costco which has lots of shops and eating places in that area.

Owner Response, 11 Juillet 2016

Dear Srhan37, Thank you for your time to leave us a review on TripAdvisor. We are glad to read that you enjoyed your overall stay with us from our staff to the cleanliness of our rooms. Yes you are right our hotel is located to near by restaurants, shopping areas and to several attractions. Thank you for your stay, we hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very clean, pleasant stay"
Laura3420, 10 Juillet 2016

Great hotel in a convenient area near Garden of the Gods and Pikes Peak. Very clean rooms and friendly staff. Breakfast was great with several food options. Very happy with our stay, would not hesitate to stay again.

"Very nice"
Tim M, 09 Juillet 2016

Extremely clean. Very friendly staff. Breakfast/coffee is probably the best I've had at a hotel where its included. Indoor pool is nice. Hotel seems new and the decor and lobby, etc. is modern and clean. Great area by plenty of restaurants. The gym could be better (no weights) just a treadmill, elliptical, and a multi functional cable machine. All in all we'd come back.

"Very Clean!! Helpful Staff!!"
Jeanette M, 09 Juillet 2016

We stayed here over the 4th of July weekend and it was perfect. The hotel is right off the highway and is close to food, we tried a Chicago Pizza place that was very close and it was also great. The hotel was spotless, our room was perfect, very clean, no smell, nice views of the mountains. We had questions about the area and things to do and the hotel employees not only gave us directions but printed them out for us. When we come back to Colorado Springs we will stay here again!!

"Keep returning"
Bison405, 08 Juillet 2016

This was our third stay at this hotel. Enough said? We are going back tomorrow for a two day stay. Surely that's enough to tell you we really like the place. There was one small problem this time. We asked for a room on the west side with a good view of the mountains. They gave us a great room, but there was a tree in front of the window, mostly blocking the view. When you check in, ask about that tree. I will ask tomorrow.

Owner Response, 08 Juillet 2016

Dear Bison405, Thank you for your feedback on TripAdvisor. We are glad to read that you enjoying your stay with us over and over again. Most of our Mountain view suites have a beautiful view. We will definitely provide you at your next stay a mountain view room without a three blocking the view. Thank you again for choosing our hotel, we will see you again soon. FulyaJ Assistant General Manager [email protected]

"BEST WESTERN IS THE 'BEST CHOICE'!!"
BobDelJoh, 08 Juillet 2016

Great stop! Outstanding front desk(they were so much fun and helpful!), and the breakfast gals were great as well. Room, amenities and location were wonderful. Two exceptions that I should mention: 1. Bath towels were too small = I did mention this to the front desk; and the breakfast was only mediocore(also, no sausage or bacon - which I have enjoyed while staying at other Best Westerns. But overall, it was a great experience and would certainly recommend and personally come back if I need a room in Colorado Springs in the future!

Owner Response, 08 Juillet 2016

Dear BobDelJoh, Thank you for taking your time to review us on TripAdvisor. We are glad to read that you enjoyed our front desk staff and had a great overall experience during your stay. Our Breakfast menu changes during the week. We offer a variety of different breakfast items and we also do offer bacon and sausage on different days of the week just to make sure we balance out our breakfast choices. We hope to see you back at our hotel, so you will have the chance to taste our bacon or sausage in the morning. I hope you got to see some of our beautiful attractions during your stay. Thank you again for choosing us. FulyaJ Assistant General Manager [email protected] 719-598-7500

"Repeat Visit"
Mona B, 07 Juillet 2016

We stayed at this location in May, 2016 and highly recommended it to others. Again, we used this location again in July, 2016 and were very pleased. Staff was incredible and the breakfast excellent. Highly recommend this location.

Owner Response, 07 Juillet 2016

Dear Mona B, Thank you for taking your time to leave feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are pleased to read that you enjoyed both times of your stay at our hotel. Our staff always strives to excellence when it comes to take care of our guests. I'm also glad to read that the breakfast was excellent. Thank you for staying with us, we hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful Place to stay!"
Jatin B, 06 Juillet 2016

Hotel staff was friendly , good breakfast choices and the hotel is very clean. Convenient location to nearby restaurants close to the interstate and local attractions. The area surrounding the hotel is quiet, I will consider this place again.

Owner Response, 06 Juillet 2016

Dear Jatin B, Thank you for your time to leave us feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are glad to read that you liked our breakfast variety, the cleanliness of the hotel and that our staff was very attentive and friendly. You are right, we are nearby attractions and restaurants in walking distance. I'm thrilled to read that you enjoyed your stay, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"best of colorado springs"
highsierrahiker2016, 05 Juillet 2016

This property has it all ! May not be the cheapest place , but definitely the best value. The room was very comfortable. The breakfast was very good. The staff very helpful and friendly. To top it off there were fresh cookies offered to us at the front desk everyday as we came back in after exploring all that Colorado Springs has to offer. Very nice !

Owner Response, 05 Juillet 2016

Dear highsierrahiker2016, We thank you for your valued time to leave us feedback on TripAdvisor. We are thrilled to read that your hotel stay exceeded all your expectations and that we could offer you the best value for the price payed. Our team strives hard to make every guest feel welcomed when they are away from home. I'm also glad to read that you enjoyed our complimentary cookies. Thank you for choosing us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Just Right"
595rikk, 05 Juillet 2016

I would stay here again. I usually go to a more expensive hotel, but my brothers convinced me this place was adequate for the price (which is lower than surrounding hotels). It's right in the middle of where I need to be--convenient to restaurants, nursing home of my parents, Starbucks, etc. My family and I stayed here during the 4th of July weekend and it was a very quiet, restful place to stay. I especially love the flavored waters available in the lobby. Nice touch

Owner Response, 05 Juillet 2016

Dear 595rikk, Thank you so much for taking your time to leave us a feedback on TripAdvisor regarding your last stay with us in beautiful Colorado Springs. We are thrilled to read that you choose our hotel to stay during your visit during the 4th July weekend instead of your usual hotels. We are glad that you were very satisfied with our hotel's location and our exquisite flavored infused water. Thank you again for choosing to stay with us. We are looking forward to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful hotel!! "
User, 05 Juillet 2016

We stayed here after a long day at Pikes Peak and Garden of the Gods. The staff that greeted us was very nice. The room was very clean and the breakfast was great. Only down fall is the pool! It is a little small for such a big hotel. There were kids jumping in and swimming on top of each other. Overall it is a great clean place to stay!

Owner Response, 05 Juillet 2016

Dear Guest, Thank you for your valued time to leave us feedback on TripAdvisor. We are very pleased to read that you had a great experience with our staff when you arrived. I'm also glad to read that our rooms cleanliness and that our breakfast was to your satisfaction. Yes our pool is a little small but we do offer different times for minors and adult swimming only. Thank you for staying with us, we hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Run of the mill"
dan g, 04 Juillet 2016

Close to colorado springs attractions- i did not see any reason for "plus". It was yards from the interstate which could be loud. Fine for a nights stay for travelers. Many other chain hotels around to choose from. Staff was friendly. Close to pikes peak and garden of the gods

Owner Response, 04 Juillet 2016

Dear Dan G, Thank you for taking time to review us on TripAdvisor. I'm glad to read you enjoyed our friendly staff. You are right we are located close to many attractions and are pretty close to the highway. I hope you got to visit some of the attractions during your stay. Thank you for staying with us. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice Hotel, Great View.."
tstefany, 04 Juillet 2016

We stayed here for three nights in June and couldn't have been happier.. The front desk folks were amazing and even let us check in 90 mins. early.. The complimentary breakfast was very good and we enjoyed the view of Pikes Peak from our room..

Owner Response, 04 Juillet 2016

Dear tstefany, Thank you so much for your time to leave us a feedback on TripAdvisor. We are glad to read that you were happy with your overall stay. I see that you got to enjoy the great view of the Peaks and that the variety of our breakfast buffet was just right. Our team always makes sure you have a good experience from the beginning of your arrival to your departure. Thank you again to choose our hotel. We hope to see you soon. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"A wonderful time"
DunnoKat, 04 Juillet 2016

Best Western is a wonderful hotel to stay in they would have breakfast in the morning with variety of foods and drinks to choose from. The building inside and out is very nice. Especially the service they have complimentary cookies at the front desk and things to buy if forgotten at home. The room I stayed in was a two bed,1 bath and had soap and towels, a refrigerator, and a microwave. Including a TV etc. If you get cold at night I recommend bringing a blanket. They have a pool and hot tub on the first floor. They keep everything maintained.

"Great hotel!"
Scott D, 03 Juillet 2016

This was our first time staying at a Best Western plus and I was thoroughly impressed. We just spent 10 days traveling thru South Dakota and Colorado and this was the cleanest best hotel of the entire trip. Gina at the front desk was terrific!

Owner Response, 03 Juillet 2016

Dear Scott D, Thank you for your time to review us on TripAdvisor. I'm thrilled to read that your first time staying at a Best Western Plus left you with such a great impression. Thank you for the nice compliment for Gina, i will certainly let her know. Again, thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful but......."
wbuokc, 03 Juillet 2016

We stayed in room 106 and the Management needs to think about replacing both of the Queen mattress. Lets just say that our feet were higher than our heads! Excellent staff - your front desk could not be in better hands than Gina she is a gem!! She was there last year and again this year and SHE is your true asset!! Can't wait to come back and sit out on our new deck!! Wonderful Hotel!! Fix your beds!!

"I loved all the amenities and it was close to the Air Force Academy."
Sabine G, 03 Juillet 2016

the staff was very friendly, anything i needed they did for us, from needed a safety pin, to wake up calls ,and making reservations for another stay. I'm looking forward to the new patio furniture.The breakfast was good but could use some other fresh fruit on the buffet.I loved the fact that the hotel had a washing machine and dryer to use. The ice maker was conveniently on the 2nd floor where we were staying.

"Excellent value for money!"
GetawayAddict, 03 Juillet 2016

Just back in UK after Colorado trip. We stayed twice for three nights each time at beginning and end of trip. This hotel is very clean, very comfortable, with lots of extras and well worth the money. Friendly kind staff - especially Gina (front desk) and Margaret (breakfasts) who made a lot of difference to our stay as I was unwell towards the end and they couldn't have been more helpful. Loved the top floor room with view of Pikes Peak. Colorado Springs has plenty to offer the tourist, and this hotel is not very far from Garden of the Gods and Old Colorado City which are stunning. Thank you all so much for our lovely stay - and it wasn't the altitude, it turns out to be viral Labarynthitis so no wonder I didn't feel too good towards the end! Victoria.

"Nice hotel with great staff"
krisd2016, 03 Juillet 2016

This was our fist time at a Best Western Plus and we were impressed. Gina at the front desk was wonderful and the hotel itself is great looking and clean. Would definitely stay at this hotel again. Nice job all the way around.

"My stay"
Cody Austin O, 02 Juillet 2016

This hotel was excellent - we spent more time in the hotel than initially planned, partially because the room was so comfortable. The fitness room is a little small, but we were the only ones using it as early as we were up, so it wasn't too bad. The pool, post 10 pm, is adult swim and we got it to ourselves for a while which was awesome. Internet seemed solid, but we did not really use it much.

"Clean but no frills"
Crazycraftymom, 01 Juillet 2016

This is a pretty standard hotel. It's newer so the facilities and rooms are clean and nice. However, I found the rooms on the small side and there is no bathtub in the bathroom which as a mom who has had babies would find this an issue. Each day the hotel offers afternoon appetizers like chips and salsa and something else which changed daily. The afternoon staff were lacking in making you feel attended to and couldn't answer some questions I had, which when I redirected those questions to the morning staff received a very different experience and they were able to help me. It's in a good location, everything you could possibly need to shop at or eat at are directly across the highway, but it is a little bit of a drive from Garden of the Gods, Seven Falls, and Colorado City.

"Over night stay"
uedc, 01 Juillet 2016

Driving from Yellowstone to Texas required an overnight stay in Colorado Springs Best Western. I am a frequent member/ guest of BW. I usually arrange for overnight rooms while driving and they are very fast an effective. I usually call about 1 hour from the end of my driving no matter where in the US I am located. There is always a BW.

"Clean, friendly, and well located"
Lisa G, 30 Juin 2016

The room was very clean, and the staff was super friendly and helpful. Upon our return each day our room was cleaned and restocked of items we used. The bathroom was tight but it didn't make things difficult. The room was spacious. The beds were super comfortable. Breakfast was good and well stocked.

Owner Response, 30 Juin 2016

Dear Lisa G, Thank you for taking the time to review us on TripAdvisor. I am very pleased to see that you enjoyed your recent stay with us. Your comments will be shared with the staff, they are working hard to ensure every guest has a wonderful stay with us. Again, thank you for your kind review and we do hope to welcome you back again in the near future. Nicki M 719 598 7500 [email protected]

"Mountain View, Cold Hot tub"
KB231blue, 30 Juin 2016

We arrived just before the afternoon thunderstorm began and unpacked the car as quickly as possible. Check in was efficient and the front desk staff was very knowledgeable and helpful. Our room was a little small but it worked ok for our one night stay. We did have a nice view of Pike's Peak outside our window. The sunset was very colorful with the mountain backdrop. We used the microwave for dinner, tried to enjoy the hot tub - garden hose running cold water into the tub made it a not so hot tub and we got wet and got out because it was not enjoyable. The one night we finally had some time to relax and the hot tub had to be worked on. I would think they would try to do the maintenance in the morning before guests try to enjoy the facility but there was no one around to ask just cold water overfilling the hot tub. The beds were comfortable and I did sleep well. The breakfast was good, very busy but the staff did a good job busing tables and refilling food in the buffet. We used the business center to check in for our flights, two computers but only one was working. Check out was very slow with only one staff person working the desk and the customer she was working with had complicated directions needed. She finally worked me in between printing things out for this other customer. So nice to know they are very willing to help you with what you need but kind of frustrating to just be waiting to hand in the keys and get the receipt. Would I stay here again, maybe, I might check other options since it is a bigger city.

Owner Response, 30 Juin 2016

Dear KB231blue, Thank you for leaving us a review on TripAdvisor. On behalf of our entire team I would like to apologize for not meeting your expectations. I have directed our Maintenance department to take a look on how we can make the process of refilling the hot tub better. At times we do not have another option to refill during the day. We have also looked into the second computer , so that these issues won't arise again. I am happy to read that you did enjoy the view of our fabulous Mountain Range and liked our breakfast. Again, I want to apologize for not meeting your expectations and I do hope you give us another try in the future. Nicki M [email protected] 719 598 7500

"Good"
northtexan98, 28 Juin 2016

The hotel was clean, breakfast was ok for it being free. Rooms were clean. However, I found a huge stain on my pillow when I took off the pillow case. The beds are not comfortable at all, and no matter if the AC is at 68 degrees, I still felt hot in the room. Don't get me wrong, the AC was working, it just didn't feel the whole room was not cool. You would have to literally stand in front of it. Otherwise, the hotel overall was good. I would come back.

Owner Response, 28 Juin 2016

Dear northtexan98, Thank you for taking your time to leave us feedback on TripAdvisor. I do apologize about that stain that was found, I will definitely speak to our housekeeping staff regarding this issue. Also the AC units where just replaced which should keep a room pretty cool. I hope you got to visit some of Colorado Springs beautiful attractions. Again, thank you for choosing our hotel. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Road trip"
GammyPop, 26 Juin 2016

Everything was excellent. The staff was friendly and welcoming. The place was clean and up to date We were pleasantly surprised of how good the breakfast was. They even changed it up the following morning. Location was close to points of interest and restaurants. Would stay there again if we ventured that way again

Owner Response, 26 Juin 2016

Dear GammyPop, Thank you for taking time to leave us feedback on TripAdvisor regarding your last stay with us in beautiful Colorado Springs. We are thrilled to read that you enjoyed your stay with us including our deluxe breakfast. Thank you for the compliments regarding housekeeping and our front desk staff , our team thrives to keep a clean and friendly environment. Again, thank you for staying with us, we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Plaudits to the Staff"
DonMcAuslan, 26 Juin 2016

Staff contributed highly to making it such a pleasant stay. Helped us select our dinner location, and pointed out the places that gave us a 10% discount with our BW room card. Breakfast staff pleasant and accommodating. All in all, very happy with our stay.

Owner Response, 26 Juin 2016

Dear DonMcAuslan, Thank you for your time to leave us a great review on TripAdvisor. We are glad that you had a pleasant stay with and that our staff could help you in regarding of places to eat. I make sure to pass on your compliments to our entire staff. We hope to see you again when you return to Colorado Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Convenient location"
Adrian C, 22 Juin 2016

Just off the highway and next to some eateries. Quiet and clean with easy highway access. It was a short one day trip so didn't get to try many of the amenities. Breakfast was typical for hotels -- nothing fancy. Overall a good value.

Owner Response, 22 Juin 2016

Dear Adrian C, Thank you for taking time to leave us feedback on TripAdviser regarding your last stay with us in beautiful Colorado Springs. I'm pleased to read that you enjoyed your overall stay including breakfast, quiet and clean rooms. We are glad to provide easy access to the highway which leads to most near by restaurants and attractions in our area. Again, thank you for staying with us, we hope to see you soon. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Stay for Budget Hotel!"
ArtisticWonderer, 22 Juin 2016

Great experience for a budget hotel. I did not book the room, just stayed and had a great experience. Clean, nice beds, best free breakfast ever! The women at the breakfast were hard working and offered to clean our tables. Good coffee, and real food. No problem with front desk staff, and hotel had easy access to highway and local attractions.

Owner Response, 22 Juin 2016

Dear ArtisticWonderer, Thank you for reviewing us on TripAdvisor. We are glad to read that you chose to stay at our hotel and enjoyed your overall stay. Our entire staff takes great pride in the cleanliness of the rooms, breakfast and our check in and check out procedures. You are right we are located close to I-25 and various close attractions. Again, thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful staff, rooms, and stay!"
Julie B, 22 Juin 2016

My family of six stayed here for the Spartan race in Fort Carson and it was perfect! We got a great price, adjoining rooms (so husband and I could actually get some sleep), and an awesome breakfast the next morning. I was the one running the races, so the kids and husband spent the day in the pool and hot tub and absolutely loved it. We were only going to stay for the one day, but wanted one more, which appeared impossible since it was fully booked. When I called the front desk, she told us she'd let us know if anyone cancelled and she even held the room until we got back from garden of the Gods to make sure we wanted it. Fantastic stay! Loved it! Will be staying every year!

Owner Response, 22 Juin 2016

Dear Julie B, Thank you for taking time to leave us feedback regarding your last stay with us. We are thrilled to hear that we were the perfect choice of your stay during your Spartan Race. I hope you had as much fun at the race like your family had at our pool and spa. I'm also glad to read that our staff could provide you with connecting rooms and an extension for your stay, during this busy time in our hotel. We are looking forward to see you next year again during the Spartan Race. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"No complaints here!"
Ltay7, 22 Juin 2016

Just stayed one night in the middle of a move from Key West to San Diego. The beds were comfortable, room was clean, breakfast was good. We even had the back of our truck full of all our belongings and were a little nervous to leave it overnight but nothing was touched. Overall thumbs up :)

Owner Response, 22 Juin 2016

Dear Ltay7, Thank you for taking time to review us on TripAdvisor. We are glad to read that you chose our Hotel brand during your move from Key West to San Diego. Also we are pleased to read that your belongings on the truck stayed safe all night. I'm thrilled that you loved our beds and the overall cleanliness of our rooms and our breakfast variety. Thank you for choosing us, we hope to see you again. Fulya J Assistant General Manager 719-598-7500 [email protected]

"Visiting Pikes Peak and Garden of the Gods"
ukrgirlie, 22 Juin 2016

The hotel was nice, right off the Interstate, very easy to get to. Great breakfast. Pool was a bit chilly, but hot tub was pleasing. Staff could have been more cheerful, but overall can't complain. Nice room, immaculate bathroom.

Owner Response, 22 Juin 2016

Dear ukrigirlie, Thank you for leaving us feedback on TripAdvisor. We are glad you enjoyed your overall stay with us. You are right our location is close to the Interstate which makes it easy for travelers to get easy access to attractions near by. Again, thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Staying for my Son's Wedding"
David G, 16 Juin 2016

My Family and I had a excellent 8 day stay at this Best Western. We looked forward to returning to our room after each days events. We enjoyed using the pool and a work in the fitness room. My Sons wedding was great but exhausting so it was really great to have a really nice Hotel with and excellent room to come back to and relax.

"Excellent Staff, Great location"
susanurse, 15 Juin 2016

This hotel was quite functional and the location near Pike's Peak and Garden of the Gods was fantastic. It's also very close to the Air Force Academy, although we didn't have time to check that out.The breakfasts were very good with a fair selection of carbs and good coffee. The room was clean and the bed was quite comfortable. Internet was free and reliable the majority of the time. The best thing about the hotel was the staff, who were friendly and welcoming. They made every effort to accommodate our every need. We didn't use the pool but it looked clean.

"Family centered"
savedbygrace532001, 15 Juin 2016

The Best Western PLUS Peak Vista Inn and Suites was a wonderful place to stay. The rooms were clean and well kept. The employees were friendly and helpful. The beds were comfortable and clean. The towels, washcloths were plush and very clean. The only drawback would be the amount of room for the toilet; it would be a tight fit for a very large person, because it is situated between the shower and the sink. Of course, if needed, you could open the shower for more room. The breakfast was delicious, and they had some local flavor on the menu. I really was surprised to find Carne de Puerco con Chile for breakfast, and it was decadent. We enjoyed hot cookies, and fruit and vegetable infused water, which was refreshing and wonderful.

"Great place!"
AdrienneBurden, 13 Juin 2016

The hotel was very nice & clean. Breakfast was good for this level of hotel: eggs, bacon, etc. We enjoyed the room, which had a sofa type window seat, which is big enough for a child to sleep in. The fridge and microwave were good. Nice view of pikes peak from front of hotel.

Owner Response, 13 Juin 2016

Hello Adrienne, Thank you for the great review of our property on TripAdvisor! It is so nice to hear our attention to details met your expectations. We strive to meet the needs of each guest who choses to stay with us. We are excited we achieved that during your stay. We hope you were able to enjoy the many local attractions Colorado Springs has to offer. We look forward to seeing you again when you return! Again, thank you for the nice review!

"Great place to stay!!!!!"
Rikki L, 12 Juin 2016

Staff was very professional and courteous. Hotel was very clean. We had a king suite which was very roomy. Never knew too much about Best Western, but am now a fan :) Would definitely stay here again if the opportunity presented itself.

Owner Response, 12 Juin 2016

Hello Rikki, Thank you for taking the time to review our property. We are pleased to hear you enjoyed your recent stay with us. We are excited that the Best Western Brand has met your expectations. We hope you had a chance to visit the many local attractions here in Colorado Springs. There are always many things to see and do. We hope to see you again soon. Thank you for staying with us.

"Great family friendly hotel"
Melody Z, 11 Juin 2016

The front desk staff was super friendly and helpful! We loved the melon infused water in the lobby, the room was clean and quiet, and the pool was great! The location was perfect for our adventures in Colorado Springs. Couldn't have asked for a better experience!

Owner Response, 11 Juin 2016

Hello Melody, Thank you for your great review of our property on TripAdvisor! We love to hear that you enjoyed our facilities while in Colorado Springs. There are so many fun things to enjoy with the family here. We are happy that we met your expectations with our priority in guest service. We hope to see you again when you return to Colorado Springs. Thank you again!

"Nice, clean room"
aggiemaverick, 10 Juin 2016

The room was nice and clean. It was roomy. It is in a good location and easy to get on/off the interstate, but still quiet. The bathroom was a little on the small side, but not bad. Everyone we encountered at the front desk was friendly.

Owner Response, 10 Juin 2016

Hello Aggie, Thank you for taking the time to review our property on TripAdvisor. We are happy to hear the location was ideal for your visit. We make it a priority to be welcoming while providing friendly guest service. There are so many local attractions to visit in just minutes on the highway. We hope you had a chance to enjoy some of Colorado Springs. We look forward to your next stay with us. Again, thank you for the nice review!

"Vacation"
Opfannie, 09 Juin 2016

Best hotel staff ever. Melissa,Niki,Amy and breakfast staff very professional. Amy is super at front desk. Huge smile and very pleasant to talk to. Melissa help us with reservation and manger Niki made the stay wonderful. We will be back.

Owner Response, 09 Juin 2016

Dear Opfannie, Thank you for your kind review. It is always refreshing to see that our staff is being mentioned in a review. I will make sure to pass this along. We hope that you will see us again real soon. Nicki M 719 598 7500

"Great place"
Dennis G, 09 Juin 2016

Great hotel, very friendly, knowledgeable staff. Convenient to many attractions yet off the beaten path to be quiet and comfortable. Very up-to-date and clean. The rooms are nice sized and the beds quite comfortable. Would recommend it to everyone

Owner Response, 09 Juin 2016

Hello Dennis G, Thank you for taking the time to review us on Tripadvisor. Our staff and I take great pride in providing above and beyond customer service. We are happy to see that we delivered this to you. I will make sure to pass your comments along to the entire staff. We are looking forward to see you again. NickiM 719 598 7500

"clean, very friendly staff, great breakfast, nice extra touches."
Mary N, 08 Juin 2016

Our king size suite was clean & modern with a division between the bed and couch area. The location was perfect, a short distance to all the local attractions, and several decent restaurants in walking distance. Friendly staff, hotel looked like it was almost new.

Owner Response, 08 Juin 2016

Dear Mary N, Thank you for taking the time to review us on Tripadvisor. We are happy to read that our Hotel was a perfect starting point to do all the activities in the area. I hope that you were able to enjoy all the local attractions. I will make sure to pass on your comments to our entire staff and we hope to welcome you again in the near future. Nicki M 719 598 7500

"Back again and stll great"
Craig R, 08 Juin 2016

This is one of my favorite places to stay. The staff is great, the room is very clean and comfortable and the breakfast was better than before. We stayed for three days and had a wonderful time. Gina helped arranged the reservation and other staff happily made suggestions about places to eat and sights to see. I will say the price was a bit high this time..

Owner Response, 08 Juin 2016

Dear Greg R, Thank you for leaving us a review on Tripadvisor. We are very happy to read that we are one of your top choices of Hotels. I will make sure to let Gina know that she has left an impression with you during your recent stay. Again, thank you again for your kind review and we are looking forward to your next visit. Nicki M 719 598 7500

"attention to detail, good breakfast, good location, reasonable rates."
skimopi, 07 Juin 2016

Thanks, we had an enjoyable time, drove to top of Pikes Peak, had lunch at "The Loop" in an interesting small town whose name escapes me but was started by a carpenter who discovered gold and became very wealthy.

"Great overnight stop"
_susie_q_cohen, 07 Juin 2016

Clean, comfortable and really friendly, helpful staff. A great breakfast from 6:30 to 9:30, free newspaper and good restaurant recommendations. Easy on and off from I25, plenty of parking and in a safe neighborhood.

Owner Response, 07 Juin 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Our location is certainly ideal for every traveler, close to shopping, dining, and entertainment; as you said, easy on and off from I-25. Thank you for your comments regarding our breakfast as well. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very Impressed"
Richinda B, 07 Juin 2016

This hotel is very nice, esp for the price. The pool is in its own separate room so the whole hotel does not smell like chlorine, big bonus in my book. The room has a nice little half divider separating the bed from the couch, a bench seat under the window, and the bathroom was lovely- glass shower doors, granite counters. My only VERY slight complaint was the shower head seemed to be very loud and 2 channels on the TV were not working (didn't come to the hotel to watch TV though!). Overall very nice room for the price, window looked out to Pikes Peak, free cookie at check in, and the morning breakfast was lovely. I would DEFINITELY stay at this hotel again, buy with confidence.

Owner Response, 07 Juin 2016

Richinda Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that our hotel was able to hit some of your high points when booking. We just finished a major renovation about 2 years ago and we are very happy with the results. Generally we are able to fix TV channels quickly as long as they are reported. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Colorado trip"
camatchett, 05 Juin 2016

Great visit....love the decor. Nice bathroom and other amenities. Staff was helpful and considerate of early check in. Breakfast was fine with lots of choices. Grandkids loved the stay....as did I. Thanks Best Western!

Owner Response, 05 Juin 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your comments regarding the decor. We just completed a full renovation about two years ago and lots of thought went into each area; the exciting news is that we are still not done and looking forward to seeing any changes that will take place in the future. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very Pleased"
Mary S, 01 Juin 2016

My daughter and I were pleasantly surprised with our hotel stay in Colorado Springs at Best Western Plus. The price was very competitive and we truly thought the room was great, the staff pleasant and helpful. Will stay at this hotel again when we are in this area again...and will look for Best Western Plus hotels elsewhere.

Owner Response, 01 Juin 2016

Mary Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you enjoyed your overall stay, from check-in to checkout. Our staff takes pride in the service that they provide to each of our guests. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great place to stay!"
kaylee524, 31 Mai 2016

My husband and I really enjoyed our stay. We enjoyed it so much we stayed an extra night. Everything is nice, new, and clean. The staff was excellent. Even gave us a king suite at a great rate. I couldn't walk by the front desk without getting a glass of the fruit infused water! One of the best complimentary breakfasts we have ever had. We will stay here every time we are in the area.

Owner Response, 31 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you enjoyed your overall stay, well enough that you stayed an extra night. The infused water in the lobby has been a big hit with all of our guests; the fruit is constantly rotated to something different - one day might be pineapple/rosemary and the next might be watermelon/basil. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great hotel but a little noisy."
giraffegirl86, 31 Mai 2016

Pros: clean, friendly, close to attractions, lots of plugs in room, nice view of pikes peak Cons: small rough towels, small bathroom, noisy from the hallway, no meat at breakfast, not enough seating at breakfast

Owner Response, 31 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your comments regarding your overall stay. I appreciate that you added in some cons as we are unable to fix or change anything unless someone lets us know. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Excellent"
GAYE P, 30 Mai 2016

Excellent location, staff, service and room. Have stayed here twice and will surly stay again when we are in this area. Location is excellent with several nice restaurants with in walking distance. Just a short drive to the Air Force Academy

Owner Response, 30 Mai 2016

Gaye Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I appreciate your comments regarding your stay and that you have stayed with us before and we continue to satisfy your needs. Our location is certainly ideal, especially for those wishing to visit the Air Force Academy. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Stay in Colorado Springs"
David J. L, 29 Mai 2016

Great motel to stay. They make you feel very welcome and the rooms and breakfast is great. We stayed twice at this motel in the last year as our base as we build our retirement home in the area. We recommend this motel for families couples and business.

Owner Response, 29 Mai 2016

David Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you felt welcome during your stay; we want to make you feel at home while you are away from home. Congratulations on your retirement and welcome to the area. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Stay."
Jack E, 29 Mai 2016

Very friendly staff. Received a courtesy phone call after we checked in to see how we liked the room. Really liked the cucumber/lemon water available in the lobby. The room was very clean and the beds were comfortable.

Owner Response, 29 Mai 2016

Jack Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Our staff takes pride in the service that they provide and the courtesy call is one more way that we try to make sure that you are taken care of appropriately; we hope that this will open the door for our guests to come and speak with us in the event that they encounter any issues or have any questions. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Hotel and staff!"
uktrooper, 28 Mai 2016

I'm here right now! Upon entering the hotel it was apparent the staff were soooo friendly. I arrived a bit early but Gina on the front desk said if she had a room then it's mine. Checked in an hour early. Great Hotel, clean, pool , hot tub, 24hr coffee, great breakfast. 2 restruants within a 2 min walk. Once again GINA is so friendly, funny, professional every hotel should have one!. Stay here!

"Clean and friendly "
Elisha B, 25 Mai 2016

We really liked the full breakfast and the fruit infused water in the lobby. The kids liked trying the different types of water. The front desk staff were friendly (especially Amy) and helpful. The location was right by the interstate so it was very easy to get around the city and back. The rooms were nice and clean and we really liked that there was free WiFi.

Owner Response, 25 Mai 2016

Elisha Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that the front desk agents were helpful during your stay; they certainly take pride in the service that they provide to each of our guests. Our location is ideal for every traveler as we are so close to shopping, dining, and entertainment. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very nice for the price!"
Dan D, 24 Mai 2016

Excellent staff, great location for travelers, really liked the hotel layout-lobby to elevator to rooms was refreshingly easy, price was one of the lowest. The breakfast area was well kept, nice cold water was readily available in the lobby, and the room was quite comfortable.

Owner Response, 24 Mai 2016

Dan Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Our location is ideal for every traveler as we are close to shopping, dining, and entertainment. We have enjoyed receiving the feedback regarding the infused water as they have become an attraction all their own. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Highly recommend"
Mona B, 24 Mai 2016

We would definitely return. This was a leisure trip for us and the location of this property is excellent. Good path to Garden of the Gods and on to Estes Park. The parking lot is well lit helping to deter theft and the staff was incredible! We will definitely stay here again.

Owner Response, 24 Mai 2016

Mona Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. We certainly appreciate you comments regarding your overall stay. I am glad to read that you appreciated the well lit parking lot which was added as another safety feature for our guests. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Robert & Susan Thies"
Robert T, 22 Mai 2016

We were very impressed with the hotel room, breakfast bar & most importantly the employees. The room was very quiet & the bed was the most comfortable one in our travels. Stay @ this hotel for a restful visit to Colorado Springs.

Owner Response, 22 Mai 2016

Robert Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your comments regarding your overall stay and I am glad to read that you enjoyed breakfast as well as our helpful staff. We have made so many improvements to our breakfast in the last year and we also have some new faces on the staff, but I believe that we are prepared to enter into a very busy and exciting summer. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very nice hotel"
Nancy B, 21 Mai 2016

Great hotel, we bought a groupon so we were iffy but very pleased. It's clean, the beds and bedding are nice, there's breakfast in the am, cookies periodically at the desk, and infused water and coffee available 24/7. Plenty of parking, nice staff. Our only complaint is the general store items are ridiculously over priced. A snickers was 2.69, and one bag of microwave popcorn cost 2.65.. Bring your own snacks!

Owner Response, 21 Mai 2016

Nancy Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Groupon has been a great opportunity for many of our guests and we have been thankful to see the surprise and appreciation for the unexpected quality. I am glad to read that you enjoyed some of the amenities including the cookies and the infused water. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great room"
Talia S, 21 Mai 2016

We got a kind size room with a mountain view. We loved the window seat in the room. It has the feel of a suite with a partition from the bed area to a sitting area. The hotel was very clean and comfortable.

Owner Response, 21 Mai 2016

Talia Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your comments regarding your overall stay as well as some of the features that you enjoyed in the room. I hope that you had an opportunity to visit us for breakfast and even venture out into the city and see some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Outstanding Staff, Comfortable Room"
quiettraveler, 17 Mai 2016

We were in town for a college graduation and stayed at the Best Western Peak Vista. From the moment we walked in the door, the staff was just great. Check-in was quick and easy. We asked for directions to the college, then walked down the hall to get a bottle of water, when we came back Ally had printed the directions without us even asking. The room was comfortable and quiet, we got a great night's sleep. The shower pressure was excellent and breakfast was first rate. It was a cold day, so having a warm breakfast as we headed out was perfect.

Owner Response, 17 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Congratulations to the graduate! I am glad that you had a wonderful stay at our hotel, from checkin to checkout. The staff really takes pride in the service that they provide to each of our guests and I am glad to read that Ally is no exception to this. Thank you for your comments regarding our breakfast as well; so many improvements have been made over the last year. In the midst of celebrations, I hope that you also had an opportunity to experience Colorado Springs and some of the major attractions that so close to the hotel. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Diane"
Dianestanley, 16 Mai 2016

Stayed for three days. Inside rooms with refrigerator and microwave. Manitou Sorings is a must with train ride up to Pikes Peak. Garden of the Gods is free. Price of room was reasonable with continental breakfast. No issues or problems.

Owner Response, 16 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad that you enjoyed yourself during your stay with us. The Cog Rail is always a popular attraction and many people ask about it whether calling on the phone or just dropping by. Garden of the Gods is probably one of my favorite places to visit. I am glad to hear that your stay with us was problem free. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Our first choice!"
Delilah C, 16 Mai 2016

We've stayed at this location several times this year and last, and have been extremely pleased every single time. Staff is friendly and helpful, price is awesome, (although a bit higher this stay) and room, breakfast & pool are gorgeous! The ONLY down side I'd say there is to this hotel is the road leading to it, full of pot holes and dips, but not horrible if taken slow.

Owner Response, 16 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. We always welcome your return to our hotel and I am glad to hear that you have enjoyed yourself each time. Thank you for your comments regarding some of the amenities that we offer as well. While the road is not something that we can control, I do want to apologize for your experience. The city has been working in the area so hopefully some of those potholes will be filled. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"don't sleep in the bed"
Cathy D, 16 Mai 2016

The hotel, food and staff were great. The breakfast was amazing with meat and hot items with a lot of variety. The room was very clean and offered a microwave, coffee and refrig. Very nice. The bed was not very good at all and had been broken down into a hole that you slept in.

Owner Response, 16 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your comments regarding the staff and our cleanliness. I am glad to read that you enjoyed breakfast as well. I am sorry to hear about your experience with the bed and quite surprised by your description; I do want to thank you for bringing it to our attention so that we can address it immediately. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great experience!"
Cherie805, 14 Mai 2016

This is a top-notch hotel, from the nice appearance from the street, to the interior. It has one of the prettiest lobbies I've seen in this price range. We had a first floor room off of the main corridor. I wanted to be close to the pool, but was a little concerned that it might be noisy as it was right off the main corridor. The jacuzzi and heated pool were beautiful and clean. Lovely pool deck. We hardly heard a thing once we were inside the room. Very clean room. Enjoyed evening salsa and chips and meatballs. Very nice hot breakfast in a spacious room. Comfortable bed.

Owner Response, 14 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your remarks in regarding us as "top-notch"; the staff works hard every day and they will be happy to know that you appreciated them. Thank you for your comments regarding some of the amenities that we offer; evening appetizers are fairly new to our lineup and they have been well received thus far. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very Nice !"
Chad Jackie L, 14 Mai 2016

The staff was extremely friendly and polite. That's always important for us and makes us feel comfortable . We came in exhausted from our flight the welcoming staff got us to our room quickly . The room was very nice very updated and very very clean ! We will defiantly be staying their again if we come back to Colorado Springs !

"Great hotel "
sudtell1, 13 Mai 2016

Nicely renovated and very comfortable hotel. The staff were wonderful. I had almost given up on staying at best western hotels as they have seemed to have declined in quality lately, but this one changed my mind. Very welcoming and warm reception and management. Free hot appetizers in the evening, very nice breakfast, spa water in the lobby. Ample free parking. Was worried about I-25 being so close but could not hear it at all. Would stay here again gladly.

Owner Response, 13 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. We have made some pretty exciting changes in regards to our renovation and we have enjoyed seeing the excitement and appreciation from all of our guests. We are excited about the future of the Best Western brand as they have made some improvements in the last several years as well. We want to make every guest feel welcome and at home with a small appetizer in the evenings or friendly staff, and even infused water in the lobby. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"The Very Best Bang for your $100.00"
kabloom22, 12 Mai 2016

Spend less than $100.00 in CS for a hotel and you may find yourself hanging with the meth heads from Breaking Bad. Seriously though stay away from the $49, $59, $85 dollar rooms off Fillmore. This Best Western PLUS off Woodman is the BOMB. $100.00. + tax Clean rooms, great staff, great location, breakfast included (could be better, but whatever they had good yogurt and coffee). Pool, fitness center were great too........

Owner Response, 12 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your comments; I had a laugh. We appreciate your compliments to the staff as well; they take pride in the service that they provide. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Stay! Great Customer Service!"
Alexis M, 11 Mai 2016

Amy and Melissa were so very nice from the day I called to book a room to the time my family and I checked out. I planned a visit here for a "girls night" for mothers day weekend originally to go to "Indian Hot Springs" in Idaho Springs and when I called them to ask questions to book the customer service I received was very disappointing and seemed I bothered them to even call. So when I started my search in Colorado Springs I came across this hotel and it is just as nice as the pictures! Room was very comfortable, we had a mountain view, and breakfast was good. I was sold on the patience, and customer service on the phone alone. I plan on staying here again for sure in the future! Thank you BEST WESTERN PLUS Peak Vista & Suites for a great stay!

Owner Response, 11 Mai 2016

Alexis Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Our staff takes pride in the service that they provide for each of our guests and Amy and Melissa are no exception; they will be pleased to know that you appreciated their assistance and hospitality. I am glad that you had a wonderful Mother's Day weekend. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"A beautiful, relaxing place"
Mike G, 11 Mai 2016

We went as a get away while visiting. The hotel was beautiful and you could see they were still making changes. Can't wait to go back to see the deck they put in. The staff are all in on the future plans. Getting to places we wanted to visit was simple. Hiking, Pikes Peak, Seven Falls was enough for a short trip. We were just as happy, more relaxed in the hot tub/pool.

Owner Response, 11 Mai 2016

Mike Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. It has been a very exciting two years for us as we are continually making improvements. The deck is finished, but we are currently waiting for the all clear to open up to the public, and we have great expectations for the new addition. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Excellent stay at Best Western Plus"
kcgillstrom, 07 Mai 2016

Excellent stay at Best Western Plus in Colorado Springs! The beds were super comfortable, the room was clean and great linens and towels. Also, the free breakfast was very good and loved the fruit infused water they had in the lobby. The staff was very friendly and helpful. Highly recommend!!

Owner Response, 07 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you found your room to be a wonderful. Thank you for your comments regarding breakfast as well; we have made so many improvements to our breakfast over the last year to, not only meet but, exceed the expectations of our guests. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very helpful staff"
vang0943, 05 Mai 2016

I was very impressed by the excellent service provided by the staff -- everything from replacing our coffee machine to running outside in the cold to open the swimming pool from the back end. They're great. The hotel itself is excellent for this price point. The bed was fine, the room was clean, and the breakfast options were bountiful. I loved that there was a mini-fridge where I could keep some leftovers as well as store more healthy personal breakfast options like greek yogurt. The swimming pool was a bit small and easy to feel overcrowded if more than one family was in there. But still - at this price, I'm grateful to even have a pool.

Owner Response, 05 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Our staff takes pride in the service that they provide to each of our guests. I am glad that breakfast was a hit for you as well. The pool is definitely a popular amenity, especially in the evening. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Vacation"
jry33, 05 Mai 2016

Had a great trip. Staff was very nice and helpful. Room was clean, had a beautiful mountain view, and beds were comfortable. The free breakfast was great and they had real bacon! Me and my wife will stay there again.

Owner Response, 05 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you enjoyed your stay from check in to checkout. The views that are offered at our hotel are just perfect with clear view of Pikes Peak. I hope that you also had an opportunity to visit some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Restful stay"
CarolrinIL, 05 Mai 2016

Rooms are clean, beds are comfortable, and the breakfast is great! What else can you ask for? We stayed there again upon our return. We especially enjoyed the water containers in the lobby that contained different fruits such as lemons, cucumbers, or oranges. That was very refreshing! The staff is very friendly and accommodating.

Owner Response, 05 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you enjoyed your stay from check in to checkout; enjoyed it so much to stay a second time in one trip! We have enjoyed the reactions to the infused water as they have become an attraction all their own. I hope that you were able to get out and experience some of the major attractions in the area. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very Enjoyable Staying"
Aida R, 04 Mai 2016

We spent three nights. Room very clean , breakfast was very good . we loved it. Staff very friendly.The hotel is very nice . We really like our staying there we recommend the hotel for family,business ,etc.

Owner Response, 04 Mai 2016

Dear Aida R, Thank you for taking the time to review us on Tripadvisor. We are pleased to hear that you enjoyed our beautiful hotel. The staff and I are always trying to make every guest happy. I am pleased to read that we were able to provide you with an exceptional experience. Thank you again, for leaving us a review and we are looking forward to welcome you back real soon. Nicki M 719 598 7500 [email protected]

"Enjoyed our stay! Very comfortable!"
jrc1118, 04 Mai 2016

Really enjoyed staying here. Employees at the desk were very nice all the time. Employees serving the Continental breakfast very nice and helpful. Beds and pillows were so comfortable! Rooms very comfortable! Even tho it snowed the three days we were there, we really enjoyed our stay! Would definitely stay next time we are in Colorado!

Owner Response, 04 Mai 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you enjoyed your stay from check in to checkout. Our staff takes pride in the service that they provide to each of our guests and they will be happy to know how much you appreciated them. Sometimes weather can put a damper on travel plans, but there are many things to do and see in Colorado Springs even when the weather is not ideal; I hope that you were able to get out and experience some of those attractions. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great location Colorado Springs "
jessica391, 03 Mai 2016

My husband and I checked in 4/27 for 5 nights. Upon on walking into the lobby we were immediately greeted. The lobby was very clean. There was fruit water and coffee available all day. Our room 422 with a mtn view, I would highly recommend. Gorgeous view, nice size room, king bed very comfortable. Bathroom was very clean, the only thing don't think the toilet was bolted down properly felt like it wobbled some. All hallways, elevators, stairwells and bathroom were always clean and well kept. The fitness room needed better ventilation the fans didn't work well but it was always clean and all equipment worked. We didn't use the pool or hot tub but looked clean in that area. Breakfast was always hot and plentiful, bacon, sausage, scrambled eggs, bagels, biscuits, muffins and yogurt, fresh fruit. We got snow when we were there lot and sidewalks were kept clean. As the lobby was kept dry. Overall a great experience and I would definitely stay here again and highly recommend this hotel to anyone!

Owner Response, 03 Mai 2016

Dear jexxica391, Thank you for taking the time to review us on Tripadvisor. We are pleased to hear that you enjoyed your recent stay with us.I am thrilled to read that you enjoyed the amenities our Hotel has to offer. after reading your review, I had our maintenance department go into the room and had the issue fixed right away. Thank you for letting us know. Our staff and i take great pride in the service we provide and your comments will be shared with our entire team , that hard work does pay off. I am glad to see that you enjoyed the view from your room and I do hope you had enough time to explore our beautiful city. Thank you again for your kind review and w do hope to welcome you back again real soon. Nicki M 719 598 7500 [email protected]

"Breakfasts were great! Water coolers in the lobby excellent!"
trinisant, 02 Mai 2016

Spent three nights. Had two rooms, one for my aging parents, and one for myself. The free breakfasts were excellent! I also enjoyed the fresh water with pineapple and cucumbers in the lobby. The receptionists were marvelous, kind, helpful and cheerful all the time. Don't know how they do it! It's a sign of great management at the site! Rooms were cleaned nicely each day. The weather helped. It was coolish but gorgeous with a beautiful view of the snow covered mountains. Thanks for great time!

Owner Response, 02 Mai 2016

Dear trinisant, Thank you for taking the time to review us on Trip Advisor. I am happy to read that you enjoyed your recent stay with us while visiting Colorado Springs. My team and I are working hard to provide a superb customer service experience and we always are happy to hear , when we were successful in doing so. We hope that you also had the time to visit some of our beautiful sights in the city. Again, thank you for your kind comments and we hope to welcome you back real soon. Nicki Moser 719 598 7500 [email protected]

"Nice place"
cinka3, 02 Mai 2016

Nice clean place, room was clean and very comfortable. The view was really nice from our room. The staff was super friendly. Breakfast was really good. Pool and spa area clean and quiet. Check in process was fast and easy.

Owner Response, 02 Mai 2016

Dear Cinka3. Thank you for taking the time to review us on Tripadvisor. I am happy to read, that you enjoyed the stay with us and that you liked what our Hotel has to offer. the view of the front range, including Pikes Peak, truly is amazing, especially when the mountains are snow capped. We hope to welcome you back real soon and again, thank you for your review. Nicki M 719 598 7500 [email protected]

"Great location."
stekar1977, 02 Mai 2016

Hotel has easy I-25 access. All of the staff I encountered was friendly and professional. The room I stayed in was very nice. The bathroom sink and shower were great. The continental breakfast was good and it had a generous size seating area. The room was very quiet although the hotel is located within about 100 yards of the interstate. The location provides a huge selection of dining options within a 5 minute drive. I want to reiterate how cordial the staff is. They made me feel at home.

Owner Response, 02 Mai 2016

Dear stekar1977, Thank you for taking the time to review us on Tripadvisor. We are thrilled to read that you enjoyed the showers and breakfast. With easy access to I-25, our Hotel is perfectly located to all the attractions Colorado Springs has to offer. We do hope that you had the time to visit a few. Our staff works hard to make every guest feel at home and I am happy to read that our team was successful in doing so. We hope to welcome you back real soon and thank you again for your kind review. Nicki M 719 598 7500 [email protected]

"Stench from previous tenents leftover food"
Phillip D, 02 Mai 2016

Make sure you check your room for cleanliness. You may find some left over surprises, such as a fridge full of food. Room staff will not clean your room to standard, even if you inform them about the smell.

Owner Response, 02 Mai 2016

Dear Phillip D, Thank you for taking the time to review us on Tripadvisor. It saddens me to read, that we have failed your expectations during your recent stay with us. Please know that the issue was immediately addressed with our Housekeeping and Front Desk Team. Even though, we failed you, I want to assure you that we have taken your experience and implemented some additional procedures. One of our Managment members will reach out to you, to make this right. Again, I apologize for the issues and I do hope that we can welcome you again real soon. Nicki M 719 598 7500 [email protected]

"Second stay because the people are so wonderful"
Deborah J, 01 Mai 2016

The service here has been top notch the past 2 years, everyone from the front desk, breakfast area and housekeeping will go above and beyond to make your stay exceptional. Everything is always clean and neat.

Owner Response, 01 Mai 2016

Dear Deborah, Thank you so much for taking the time to review us on Trip Advisor. My Team and I appreciate the kind remarks and are very pleased to read, that we have a repeat guest in you. We are trying hard to provide the best customer service and try to go above and beyond. Thank you again and we are looking forward to your next stay. Nicki Moser 719 598 7500 [email protected]

"An excellent place"
John S, 01 Mai 2016

I've stayed there each of the past two years (5 days total), and I will stay there again. It's a great base for Colorado Springs. I especially loved the view of Pike's Peak. I was there during a snow storm, and the staff was great.

"Great last minute find"
Sharon T, 30 Avril 2016

We booked this hotel at the last minute so my daughter and I could do some sight seeing around Colorado Springs and we were very satisfied with the cleanliness and service we received, would recommend this hotel.

Owner Response, 30 Avril 2016

Dear Sharon T, Thank you for taking the time to review us on Tripadvisor. We appreciate your comments and do hope that you had a fantastic time visiting Colorado Springs. My team and I are looking forward to welcome you back real soon.Thank you again for your kind review. Nicki Moser 719 598 7500 [email protected]

"Great hotel, bummer experience"
Melissa H, 30 Avril 2016

Everything was wonderful with the exception of the pool, which was a huge disappointment. It was absolutely freezing and the chemicals were so strong that several people had to go out of the pool area to breath. The kids were all upset they couldn't swim, not to say they didn't try, but even to them it was freezing. So cold it was painful.

Owner Response, 30 Avril 2016

Dear Melissa H, Thank you for taking the time to review us on Trip Advisor. I am happy to read that everything was wonderful, except the pool experience. Unfortunately, the thermostat went out in the pool room, during your visit. It has since been repaired and the pool is back to normal operations. My team and I hope that you will give us another try in the near future. Please feel free to reach out to me personally. Again, thank you for your review and we hope to welcome you again real soon. Nicki Moser 719 598 7500 [email protected]

"Friendly, contemporary and efficient"
LassieBV, 29 Avril 2016

We stayed over a Saturday night. The hotel was busy but quiet. Amenities included fresh baked cookies, water with citrus and hotel mints. We appreciated the welcome bag for being BW members. The property is clean and the parking is well lighted.

Owner Response, 29 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. The additional amenities that we offer are just one more way to say thank you to each one of our guests. The parking lot is very well lit, and I believe that this is one of my favorite items about our hotel; it keeps our guests, employees, and the parking lot safe. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very good"
Steven S, 29 Avril 2016

We travel a lot and this is one of the best hotels we have stayed at. The location was great and was close to a lot of attractions. The room was clean and the staff was very friendly. The breakfast was very good as well.

Owner Response, 29 Avril 2016

Steven Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your stay and that the staff was accommodating; they take pride in the service that they provide to each of our guests. Our location certainly is great; being close to the highway makes everything close without a long and inconvenient drive. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Best costumer service and amenities"
Jennifer L, 26 Avril 2016

I stay at a lot of hotels this one was by far one of the best I've stayed at. Staff was wonderful and friendly. The hotel it self was very nice with modern furniture and a beautiful lobby, it was very well taken care of, and it was close to the highway with easy access to different things through out Colorado springs

Owner Response, 26 Avril 2016

Jennifer Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your stay and that the staff was accommodating; they take pride in the service that they provide to each of our guests. Our location is certainly ideal for every traveler, close to shopping, dining, and entertainment. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Impressed"
Bmac4027, 26 Avril 2016

We were impressed with a lot of things. The outside of the hotel was nice and modern looking along with the lobby and room. The breakfast was good, nothing spectacular. We stayed in the suite and loved everything it had to offer. We were happy with everything!

Owner Response, 26 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. We have done quite a few things to make the hotel look great and I thank you for your compliments. We finished a major renovation about a year and a half ago and we could not be happier with the outcome. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"good value"
Amanda M. E, 26 Avril 2016

This was a good value for our family. The kids loved the pool and we loved free breakfast ;) The beds were not comfortable and the chemical levels in the pools seemed to increase Saturday afternoon leading to stinging eyes and lots of coughing. I asked about getting a late checkout and was told they were too booked to provide one.

Owner Response, 26 Avril 2016

Amanda Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. We enjoying having families stay with us; we have something for everyone. I am sorry to hear about your experience in the pool room and I hope that the staff acted quickly to resolve the problem. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Quaint"
Denise L, 24 Avril 2016

The room we had was very nice. The bed was firm and comfortable and had lots of pillows. They had a really nice courtyard and the lobby area was very nice as well. The breakfast was tasty. The staff were great!

Owner Response, 24 Avril 2016

Denise Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Thank you for your comments regarding the room and our public areas. Breakfast is an area that we are continually making improvements to so I am glad to read that you enjoyed it. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Outstanding staff, nice hotel!"
k4ssie, 24 Avril 2016

Just been touring in CO and NM, stayed in several Best Westerns, and the staff at this one were so much better than any other, really friendly, helpful AND efficient. BW you should be giving them some kind of award! Each time we needed something (wifi code, small fix to curtains) there was somebody at the door almost before we put the phone down. They remembered where we were going each day and asked after how it went when we returned. One morning I asked about bacon at breakfast, it wasn't meant to be on the menu that day but a few moments later a portion was delivered to our table. Really made us feel welcome and taken care of. Otherwise, it's a good choice. Rooms a little smaller than we're used to in the US but comfortable enough and quiet. Big dispensees of iced, fruit infused water in reception, and free hearty soups in the evening were an added bonus. Would stay here again without question. Just a shame they didn't make more of what could have been a lovely Pike's Peak view from the breakfast area when the place was built!

Owner Response, 24 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that the staff was more than accommodating during your stay. We try to make each of our guests feel as though this is there 'home away from home'. I hope that you enjoyed visiting some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Nights stay"
C3366WVcharlesd, 24 Avril 2016

Very pleased with Clean rooms and great staff. Have stayed at this location previously and had very nice stay and as always the staff and service were very good, as well as Internet. I will plan on staying at Best Western on my up and comming trip to California.

Owner Response, 24 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your room as well as the staff. Our staff takes pride in the service that they provide to each of our guests. Thank you for your comments. I hope that you also had the opportunity to visit some of the major attractions in area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Nice modern hotel!"
Pollyk66, 22 Avril 2016

My wife and I stayed here overnight and we couldn't have been more pleased with the hotel staff and this lovely hotel. We had great views from the third floor and enjoyed looking out at the snow. The staff was extremely friendly and helpful and the room had a very comfortable bed. We definitely look forward to staying here again.

Owner Response, 22 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your overall stay, from check-in to checkout. I am also happy to know that the staff was more than accommodating and were friendly. I hope that you also had the opportunity to visit some of the major attractions in area, despite the snowfall. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great location and amazing staff"
Amanda G, 19 Avril 2016

my family is from MO, It was husband, my myself and our two girls. The location was just perfect for everything we wanted to do. The hotel itself was great from cleanliness to staff. Our youngest daughter is a talker and loves to help so she made friends with the night staff. They were so so so kind to her and did not make her feel as if she was bothering them. We will come back here when we go to Co again.

Owner Response, 19 Avril 2016

Amanda Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Our location is certainly ideal for every traveler as we are close to shopping, dining, and entertainment; close to many of the major attractions in the area. It was great to have you and your family stay with us and I am glad that your daughter found a friend with many of the staff members; it sounds like everyone had a great time! Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Exceptional value!"
NanaofCole, 18 Avril 2016

We truly enjoyed our two night stay! They had everything we could have ever needed for our stay! They even went out of their way to make chili on the night of the April snow blizzard!! We would stay again but would try to get a firmer mattress. Staff was wonderful, helpful, professional and sweet (especially, Gina!).

Owner Response, 18 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your overall stay, from check-in to checkout. It was definitely cold the night of our spring snowstorm and serving chili went over really well with our guests. It was nice to read that the staff was more than accommodating. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Terrific experience"
Laura P, 13 Avril 2016

We went away for our anniversary to a hotel in a nearby town. We like Best Western as they have everything we like. It was a terrific experience, in the hotel and in the town. We went to a local steakhouse Saturday night and a local attraction Sunday.

Owner Response, 13 Avril 2016

Laura, Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Happy Anniversary, and I am glad to see that you chose our hotel to spend such a special time. I am glad to read that had a wonderful experience here and we have upheld your expectations of Best Western hotels. Be sure to come back and experience Colorado Springs again. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Better than expected!"
Kristen D, 11 Avril 2016

Our stay here was great. Whoever the two front staff there was very helpful. They made sure to get us a room the night we need after our reservation was accidentally made for a different day. After we got it switched to the right day they even gave us a better room than what we originally booked for. As for the room, the internet was fast and had no problems with it and the bed was amazing. I slept like a rock (which I don't usually do). If your looking for a great place to stay but nothing super fancy and a good price range and nice area, this is the place to choose! We didn't want to leave our mini getaway.

Owner Response, 11 Avril 2016

Kristen, Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your stay with us from check-in to check out. I am also glad to read that the staff was very helpful in correcting your reservation. It was nice to hear that you were able to sleep; I know I have the same problem when traveling. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Nice hotel"
xraylinda68, 11 Avril 2016

This was a very nice hotel. We were happy and comfortable here. The staff was friendly and helpful about the local attractions. The pool area was nice. Overall the hotel was clean. It was in a nice location for us to do the things that we wanted to do.

Owner Response, 11 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you had a wonderful time while staying at our hotel and glad to hear that the staff was more than accommodating. Our location is certainly ideal for every traveler as we are close to shopping, dining, and entertainment. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"GREAT hotel"
673kellyf, 09 Avril 2016

I stayed at this hotel for a two night business trip. Every employee was welcoming and helpful. Check in was easy, the view was great, the wifi was excellent and the breakfast was good. The ladies at the front desk provided directions to various places for me and a great dinner recommendation.

Owner Response, 09 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your stay with us from check-in to checkout. Thank you also for your comments regarding our hot breakfast. Despite being here for a business trip, I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Groupon Delivered"
pk-ak4, 06 Avril 2016

Purchased our reservation on Groupon for our family vacation. I was impressed with the ease of check-in, friendly staff and updated stylish decor of the hotel. The rooms were clean and updated. Breakfast was an awesome way to start the day and the selection of hot entrees was great. It really helped on the budget to get a full breakfast before we started out on our day. The staff was very friendly and knowledgable about the attractions in the area and even had a few suggestions. Overall it was a great stay and we would definitely stay there again, especially if we could get the great price of Groupon discount!

Owner Response, 06 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Groupon has offered great deals at our hotel and I am glad that you had the opportunity to use their services. Thank you for your comments regarding your overall stay and I am glad to hear that you had a wonderful time from check-in to checkout. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Clean and well-run hotel option in Colo Spgs"
TwigsInOmaha, 04 Avril 2016

The Best Western Plus is located close to I-25 in an uninspiring locale (don't be fooled into thinking that Peak Vusta in the name means much). But the hotel itself is very well run. The room was spic and span. The beds were made with military corners. The bathrooms were very clean. The whole hotel seemed rather clean, in fact. And the free breakfast was decent for a free breakfast bar.

Owner Response, 04 Avril 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. The location is ideal for every traveler as we are close to shopping, dining, and entertainment. Our view of Pikes Peak is one of the best on the block and we have added an observation deck to highlight that fantastic view. Thank you for your comments regarding cleanliness; our housekeeping staff takes pride in the service they provide to each of our guests. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Comfortable, convenient"
Valerie M, 01 Avril 2016

We stayed for a couple of days to explore Colorado Springs with our grandchildren. Staff was very helpful and pleasant. Pool was good, breakfast provided ample nutrition to start a busy day. Appreciated the evening soup. Clean room, with great view of the mountains.

Owner Response, 01 Avril 2016

Valerie Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I hope that you you had a wonderful time with your grandchildren. Thank you for your comments regarding breakfast and I am glad to hear that you also enjoyed the soup in the evening. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Perfect Location "
Elaine B, 01 Avril 2016

We stayed from March 28th-March 31st.. It's a great location being close to Garden of the Gods, Pikes Peak plus many more attractions. First of all the staff is amazing! Melissa is so down to earth we talked every morning at 5:30 am, she knew I was a early riser and made me feel like family while enjoying my morning coffee.. The rooms are nice and clean. We needed an extra blanket for my Son and received a huge comforter.. Perfect! No kids allowed in the hot tub or pool after 10:00 which I Loved.. The breakfast buffet is good. Eggs, bacon sausage gravy biscuits one day.. My Son asked for bacon one day and the gal went back and made it.! The great part was I bought it with a Groupon! So the price was perfect for us.. Thanks Best Western for making our little vacation perfect! I'll be back. ??

Owner Response, 01 Avril 2016

Elaine Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Our location is certainly ideal for every traveler. I am glad that the staff made you feel welcome and I will make sure that Melissa knows how much you appreciated her. Thank you for your comments regarding breakfast as well. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Wonderful Care from front desk!!"
Chef_Findlay, 31 Mars 2016

My 40th Birthday and I wanted to travel and I picked Colorado Springs. I picked the perfect hotel as well. I couldn't have asked for a better front desk crew!! Jeanna was awesome, she had so much info of the area and she made us feel like we were all friends. Great personality!!! Love the pineapple/rosemary water they offer in the lobby. It was so refreshing I started making it at home. Beds were cozy with down comforters..indoor pool and hot tub. Our room was cleaned promptly daily. The ladies and gentlemen keep this place running so smooth. Thank you all. Its the one place in my life I decided I would keep as a favorite and always return!!

Owner Response, 31 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. First, Happy 40th Birthday and thank you for choosing us and our hotel to spend it with. The entire staff really takes pride in the service that they provide to each of our guests. Gina will be happy to know how much you appreciated her. The infused water has really become an attraction all its own. Speaking of attractions, I do hope that you had the opportunity to visit some of the major attractions that are so close to our hotel. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Birthday getaway"
Painthappy, 29 Mars 2016

You guys rocked it! Trip got off to a crazy start with a Colorado blizzard, but the staff made up for it - wow were you all super sweet and friendly. Really felt like you did everything possible to make our trip great. If you're not told enough - your friendly attitude was VERY much appreciated! Updates were great, pool was relaxing and the breakfast hit the spot. Thank you, thank you, thank you for making my birthday getaway a great one!

Owner Response, 29 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Sounds like you had quite the birthday and I hope that it was a happy one all around! We are so happy that you were able to join us during the blizzard and glad we could offer you some shelter from the storm. Thank you also for your comments regarding some of our upgraded amenities. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great stay for my family of 4"
Amanda G, 29 Mars 2016

Great location, Close to everything we wanted to do and check out! Hotel was very clean and the staff was incredible! I have a 7 yr old and 10 yr old and they welcomed our family with such kindness all around even as my 7 year wanted to talk the staffs ears off and be a big helper. Great breakfast as well.

Owner Response, 29 Mars 2016

Amanda Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Our location is certainly ideal for every traveler as we are close to shopping, dining, and entertainment. I am glad that you and your family found a place to stay with friendly staff and clean rooms. Thank you for your comments regarding breakfast as well. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Spring Break"
Mslala79, 28 Mars 2016

This is our second time at your motel.. the employees are very professional, polite and welcoming..the rooms always clean and house keeping was always on point. the only complaint(which is small) is the parking spaces are small and very limited. This is definitely our #1 motel and we will be coming back. ;)

Owner Response, 28 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. We appreciate you returning to our hotel and glad that we have met your expectations once again. The housekeepers will be happy to know that you appreciated the cleanliness of your room. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Spring vacation "
Shannon W, 28 Mars 2016

Very friendly staff, girls at front desk helpful & knowledgable about the city & things to do & see. Race was very kind the day we got snowed in & took pictures of us in the snow!! The girls working the breakfast bar were always polite & helpful! Our room was clean and the only thing I'd change is making the exercise room a little cooler. I went in there a few times to run on the treadmill & it was quite uncomfortable.

Owner Response, 28 Mars 2016

Shannon Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that you enjoyed your stay from check in to check out. Rayce is truly an asset to this team and I am happy to hear that he was willing to take pictures for you. We are currently addressing the temperature in the fitness room to make it more comfortable for our guests. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Good clean budget hotel in CO Springs"
cmelville, 28 Mars 2016

Like most Best Western hotels this one is conveniently located (a short block from I-25 and a mile or 2 from shopping & dining places.) They were able to accommodate us in a snow emergency and we wound up with a very clean, modern hotel room at a very reasonable price. Would stay again for sure.

Owner Response, 28 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Our location is definitely ideal for every traveler as we are close to dining, shopping, and entertainment with the highway being so accessible. I am sorry to hear that weather may have thwarted any of your travel plans; however, I am glad to hear that our hotel was able to accommodate you. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Is this really a Best Western?"
otter77, 28 Mars 2016

Our family made emergency reservations at this Best Western on our smartphones during a long road trip home (to Denver) after having driven all day from South Texas when I-25 was closed for a huge blizzard. If I hadn't asked, I would have never known that prior to the blizzard the hotel staff were expecting only about 15% occupancy when they suddenly had 100%. I would have never known because they pulled off an AMAZING experience for us. They seemed to have it all together. Also please let me just say that this property is beautiful. What a great property for a Best Western, I can't believe this is a "value" class hotel. It's so much nicer. The room was a bit small but it was just a standard room and it had everything you could imagine needing including a refrigerator and microwave. The room was spotless and well maintained. The pool and hot tub are fantastic as is the lobby and breakfast area. When we arrived we were greeted by the most fantastic front desk staff. They were professional, kind, helpful, competent, and over-and-above the call of duty on every level. The breakfast area had a couple wonderful soups for all their weary travelers (such as ourselves) arriving off a cold icy highway... I can't tell you how good that made us feel. Throughout our short stay the staff was on top of it with every need, they were just hands-down amazing. Breakfast the next day was also great and the green chili and eggs was such a welcome addition after a week in other hotels which all seem to have only biscuits and gravy! They also had many other fresh choices for breakfast. The best part was the price. Because of our situation we could have been gauged, but the staff made sure we had the best rate available and man was it ever a great value. I would stay here again and again. Thank you! Thank you! Thank you!

Owner Response, 28 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Despite the unfortunate circumstances with weather and closed roads, I am glad to hear that you found our hotel to be a wonderful experience. I am glad that the staff was able to make the experience that much better; they take pride in the service that they provide to each of our guests, whether 15 or 100% occupancy. There have been so many changes made to this property just in the last couple of years as improvements have been made in leaps and bounds; we are excited to see what changes are coming for this property as well as the brand - Best Western as a whole! Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Best Best Western!"
Jane M, 27 Mars 2016

Just did a two week road trip around Colorado and stayed in quite a few Best Westerns, this was by far the best. The desk staff were very friendly and helpful which gives you the all important first impression of a place and forms your overall opinion. The rooms were very clean, spacious and had great showers. Nice big television too. We stayed here at the beginning and end of our trip and couldn't fault either stay, would thoroughly recommend!

Owner Response, 27 Mars 2016

Jane Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that the friendliness of the front desk staff allowed for a great first impression. Thank you for your comments regarding your room, especially that it was clean. I am also happy to read that we were able to satisfy your needs both at the beginning and the end of your trip. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Family Vacation"
dhaseloh, 26 Mars 2016

The hotel is very nice, clean, and affordable. The kids loved the pool! The hot breakfast was great. We enjoyed the hot coffee and warm cookies upon our arrival. The only complaint; not receiving a printed receipt of our bill to view the charges. We stayed in the hotel using our points. The clerk said the charges would be e-mailed. We never received an e-mail. We had to go back to the hotel and have the same clerk physically print our receipt and charges. :(

Owner Response, 26 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad that you enjoyed your overall stay with us, including the pool as well as our hot breakfast and cookies in the evening. I am sorry to hear about the confusion regarding your receipt, however. Nevertheless, I am glad that the front desk was able to assist you in printing off your receipt. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Not the Best Western I remember"
Tanya F, 26 Mars 2016

Very happy with our stay here. The kids loved the pool. The hot breakfast is awesome with Biscuits/Gravy, Eggs, bacon, yogurt, oatmeal, breads, cereal. The beds were very comfortable and clean. Great price for all that you get.

Owner Response, 26 Mars 2016

Tanya Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your stay with us, from check in to checkout. I would have to agree that this is not the Best Western that many remember. The brand, overall, is making some exciting changes that we are proud to be a part of as we continue to grow as a hotel. This includes our upgraded breakfast as well as some of the amenities that you were able to enjoy during your stay. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Stuck by a blizzard"
crimsonandsilver, 25 Mars 2016

Excellent hotel! If we had had time to stay another day or two...definitely would have stayed at this one! Very busy (interstate had just been closed northbound to Denver), yet front desk staff remained calm, cheerful, and efficient! Room was very nice. Hot breakfast was plentiful and filling! Definitely a thumbs-up!

Owner Response, 25 Mars 2016

Hortencia Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. While the weather may have thwarted some plans, I am glad that we were able to provide a place to stay. I am glad to hear that the staff was efficient and accommodating during your stay. Despite the weather, I hope that you enjoyed your experience here in Colorado Springs. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Church Group"
Alex F, 25 Mars 2016

I brought my Church Youth Group to this hotel for a spring trip. We had 5 rooms with 15 kids ages 11-18 and 5 adults. Anytime you travel with this many kids you always prepare yourself for trouble at the hotel with feeding swimming getting luggage to the rooms checking in with multiple reservations discounts etc. This however was not the case with this hotel. The staff met every need we had, and my group was very needy, from helping us figure out where to take our kids due to weather changing our plans to helping us with paper goods when we ordered pizza. Overall the staff helped so much with our trip and helped us avoid potential stress that comes with travel and this stay serves as a reminder as to why I choose to stay at Best Western when I travel.

Owner Response, 25 Mars 2016

Alex Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. It was great to have you and your church group stay with us and I am glad that we were able to assist you wherever needed in order to prevent any number of stressful situations, as you mentioned. I am sorry to hear that weather changed your plans while you were here, but I am happy to hear that your experience here in Colorado Springs was not ruined by the weather. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

""Great value, cleanliness, and great customer service!""
Hortencia M, 24 Mars 2016

The hotel was very clean and great customer service. The room was extremely clean, neat, and tidy. We stayed 3 days and each day breakfast was different and was delicious. They also have infused water at the front by the check in desk (free). The kids enjoyed the pool until 10 pm then they have adult swim from 10 pm - 12 pm; hot tub available. They had a fitness room; really small but had the basics. The location of the hotel is great and if you are lucky to get a room with a view even better. Would highly recommend; price is reasonable for the great service that you receive.

Owner Response, 24 Mars 2016

Hortencia Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I enjoyed reading through your review; straight to the facts - clean, neat, and tidy! The infused water is great and has become an attraction all its own - right next to our amazing wall fountain. Yes, rooms with views are available on request. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great place to stay and very helpful with making our stay comfortable experience."
Nancy C, 22 Mars 2016

Booked through trip advisor while travelling home from Laughlin to Canada. Rooms and hotel are very clean and comfortable. Staff was very accommodating especially for my senior parents. Restaurants close by. Would definately stay again. Well worth the price.

Owner Response, 22 Mars 2016

Nancy Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you had a wonderful stay at our hotel and that the staff was accommodating. Our location is certainly ideal for all travelers, whether here for shopping, dining, or even experiencing colorful Colorado! I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Fabulous place to stay!"
dianawhay, 20 Mars 2016

This hotel stay was wonderful. The staff went out of their way to make us comfortable, the room was exceedingly clean and we had no problems whatsoever. We were there for three days and enjoyed it very much. I would highly recommend it to anyone looking for a good quality hotel at a reasonable price.

Owner Response, 20 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you had a wonderful stay at our hotel and that the staff was accommodating. The staff, including housekeeping, takes pride in the work that they do. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great value!"
J648RTjuliem, 20 Mars 2016

We enjoyed the free hot breakfast and the indoor pool & hot tub! Great location too--close to many Colorado Springs attractions! Would have enjoyed our stay even more if we had brought our porta-crib or if the hotel had one for our use...as we all lost a little sleep because of this.

Owner Response, 20 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that you enjoyed your stay overall; from check in to checkout. I am glad that you were able to take advantage of the amenities that we have to offer including our free breakfast as well as the pool and hot tub. I understand the lack of crib can be an inconvenience; however, we removed them per fire code - the space in the rooms do not allow for a crib. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Stay! Recommended!"
Hélio J, 19 Mars 2016

My wife and I stayed at this location for a 3 day trip to Colorado Springs and Surroundings. The location is good with restaurants and Gas station at walking distance. Shops are not far way either. The staff at this location was great. Very friendly and courteous, not to say accommodating with our requests. The lobby and the room seemed well kept, with a modern touch. Our room was super clean and the bathroom felt new and didn't have that "hotel look and feel", perhaps because it was not a shower/tub combo, but a head shower (what I prefer personally). Nice touch having a glass door instead of a curtain. Some may feel that the breakfast is not as diverse as other brands, which I tend to agree, but not to make me knock off a rate from this review though.

Owner Response, 19 Mars 2016

Helio, Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that you enjoyed your stay overall; from check in to checkout. The location of our hotel is ideal for every traveler, close to the highway, shopping, dining, and entertainment. The shower has to be one of my favorite updates in the room, with the tile surround as well as the glass door as you mentioned. Thank you for your comments regarding breakfast; we are always looking for ways to improve this area and it is always changing to meet the ever changing needs of our guests. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great value and location"
Mark80439, 18 Mars 2016

Very clean & modern and a very friendly and helpful staff. Parking was easily accessible. Breakfast was tasty, but the dining area filled rapidly and used the lobby/check-in area seats. easy access to I-25.

Owner Response, 18 Mars 2016

Mark, Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that you enjoyed your stay overall; from check in to checkout. I am glad that you found our staff to be friendly and helpful. Yes, the dining area does fill up quickly when we have a full house and we included additional seating in the lobby areas and some of the higher tables to provide more seating during this time of the morning. One can enjoy their breakfast in our lounge chairs that offers a spectacular view of Pikes Peak. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Slightly disappointing for a plus. "
GertyAnne, 17 Mars 2016

I always look forward to staying at best Western pluses. This motel looked new? I think it probably was new or just renovated. But not the most clean.. Dirty elevator, and we got a room with two queen beds and we had to switch beds because their was hair and fuzzys on the sheet. Staff was friendly though.

Owner Response, 17 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. You are correct, this hotel was completely renovated about two years ago now. I do apologize for the dirty elevator as well as your experience with the bed sheets; this is not the standard that we want to maintain here and our housekeeping staff has been made aware. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great for both business and family"
crucesdave, 17 Mars 2016

Staff was outstanding and I hated to leave. Here on a business trip and found they had outstanding help at front desk. Room very clean and comfortable, plus quiet. Free breakfast very good but crowded around 8 AM. Get there early. Family groups were prevalent and they are just off of I-25, exit 149. Lot's of stuff to see and do, not sure if I get a chance to do much while here. I had only one minor concern and that was the "modern" shower could have had another hand hold but it was very insignificant. I would stay again if I am this way again.

Owner Response, 17 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that you enjoyed your stay overall; from check in to checkout. I am glad to hear that even while on a business trip, you were able to enjoy yourself. Our breakfast is a popular item and it does get busy at times, but the breakfast staff does a fantastic job making sure that each guest gets and opportunity to enjoy breakfast. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Clean, comfortable place to stay!"
ufcjammin1, 17 Mars 2016

We were in Colorado Springs for just a few days, to take a mini vacation and I was so glad that I had booked with the Best Western Plus Peak Vista Inn and Suites. It was so clean, and comfortable. Everyone that we came in contact with that worked there, were amazing and super nice and helpful. Such a nice touch to have cookies and water up front. If I had to have ONE bad thing to say, I might say that the bathroom is a bit small, but really....it's not like you're there to sleep in the bathroom!! Can't wait to return the the Springs to stay there again!!

Owner Response, 17 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that you enjoyed your stay overall; from check in to checkout. Thank you for your comments regarding the cleanliness of the hotel; the housekeeping staff takes pride in the work that they do. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Place"
Jeannie M, 17 Mars 2016

The hotel is located right off the highway, easy to get to. There are nice restaurants you can walk to. The updates are nice and modern looking. The staff is very pleasant and the hotel offers a great hot breakfast.

Owner Response, 17 Mars 2016

Jeannie, Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that you enjoyed your stay overall; from check in to checkout. We certainly are positioned very well being so close to the highway and so many restaurants. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Exceptional quality"
J W, 15 Mars 2016

I can't say enough good things about our experience here. The facilities are in amazing condition, and all the employees we have met go above and beyond. They have talented staff, and the management and ownership have taken great pains to make it an unforgettable and eye catching hotel. I'd recommend the King suites qith the mountain view, truly stunning! To management, keep your team here happy, as they are highly effective. The improvements are noticed, and we apoke about the stunning improvements to other guests. We will definitely be back!

Owner Response, 15 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to hear that you enjoyed your stay overall; from check in to checkout. Thank you also for your recommendations as we will certainly continue to take great care of our staff. Hopefully when you return, the observation deck will be completely open and take advantage of the great vantage point to view Pikes Peak. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Best Western Upgrade Work"
dwilliams3, 14 Mars 2016

Condition of the hotel is like new. The upgrade work has brought this Best Western property back to an excellent condition. Room upgrades are also excellent and you won't be disappointed to chose Best Western Plus Peak Vista Inn for your stay in CSprings.

Owner Response, 14 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Thank you for your comments regarding our renovation progress and results. We completed this major renovation as we switched brands to a Best Western PLUS. In addition to the renovation, we are finishing the observation deck above the entrance that offers a fantastic view of Pikes Peak! Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very courteous, friendly staff"
benjamint972, 14 Mars 2016

The hotel was clean and comfortable. Kids loved the cookies, hot chocolate and water in the lobby. The breakfast had a good variety. The pool and hot tub were great for us after long days of hiking. Thanks for a great stay!

Owner Response, 14 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Thank you for your comments regarding cleanliness and comfort; the housekeepers take pride in the work that they do. The cookies have certainly been a big hit with every age. I am glad that you were able to take advantage of the pool and hot tub. I hope that you were also able to visit some of the major attractions in the area that are so close to our location. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great clean hotel"
TravelConfess, 12 Mars 2016

Stayed overnight. Place was immaculate & free breakfast was a bonus. Nice friendly staff. Easy access to main highways. Nice dining & close to the hotel. Right into the center of town. Close to CO attractions. Great location

Owner Response, 12 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I appreciate your comment about being immaculate; the housekeepers certainly work hard to make sure that each room is clean and ready to go for the next guest. I believe you pointed out one of the biggest advantages for our location; being so close to the highway, Colorado Springs and the many things to do here are that much more accessible. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Hotel Experience"
Melissa D, 10 Mars 2016

This hotel was great! Our hotel staff was kind, friendly, helpful and informative. The breakfast area was clean and orderly and had great options. Our room was neat and smelled clean (always a plus!) The only bad thing was that the hotel pool was closed that week which would have a been a great option for our kiddos. But really overall it was very nice!

Owner Response, 10 Mars 2016

Melissa Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I was glad to read that you enjoyed your overall stay, including the fresh smell of the rooms. I do apologize for the pool being closed. We were resurfacing the hot tub and, unfortunately, there is never a great time to complete this type of work. However, we are thankful for our neighboring hotel that allowed our guests to swim in their pool while ours was closed. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Family/Business Trip"
Kathryn L, 09 Mars 2016

We were traveling to Colorado Springs because we wanted to visit family and our son had job interviews in the area. I was interested in the Best Western Plus because it had good reviews and the pool area was very nice. Unfortunately, when we arrived at the hotel, the pool was closed for cleaning, so we did not get to use it. While we offered the chance to go across the way to the Hampton Inn to swim, I don't feel it was a viable option.

Owner Response, 09 Mars 2016

Kathryn, Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I hope that your son's interviews went well. I am sorry to hear that you were unable to use the pool during your stay. We were resurfacing the hot tub, and unfortunately there is never a great time to do work like this that needed to be done. We were thankful for the Hampton Inn allowing our guests to use their pool so that they still had the option of swimming while staying with us. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Family getaway."
pesho2009, 08 Mars 2016

We booked this place last second & it was a great booking! Great room that was spacious & very clean. Great pool area with a delicious breakfast menu. We all enjoyed our stay & the convenience of close by restaurants.

Owner Response, 08 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I am glad to read that you enjoyed your stay and that you were able to find us at the last minute. It was nice to see that you were able to take advantage of some of our amenities, including the pool as well as the hot breakfast. I hope that you also had the opportunity to visit some of the major attractions that are so close and convenient to our location. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"New Hotel"
georgepZ8416HB, 07 Mars 2016

Here for a conference in the area. Excellent new hotel, easy access, nice staff, great rooms, comfortable bed, on top floor and hot water came quickly, hot breakfast had good choices. I would stay here again.

Owner Response, 07 Mars 2016

Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I appreciate you giving us the opportunity to serve you during your stay in Colorado Springs. Thank you for your comments regarding that service you were given; the staff will appreciate this as well. hope that the conference allowed for a few breaks so that you could enjoy the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Just what we needed"
Shanna E, 07 Mars 2016

Perfect location for the seminar we were attending at the hotel right next door that was almost $100 more per night. All the staff members from front desk to housekeeping were extremely professional and extra courteous without being too personal.

Owner Response, 07 Mars 2016

Shanna, Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. I hope that the seminar you attended was enlightening and I am glad that we were an option that suited your interests, including distance and price. Our staff certainly takes pride in the service that they provide each of our guests. Despite the seminar, I hope that you had the chance to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Wonderful Stay!"
Savannah K, 05 Mars 2016

The hotel's decor is modern and beautiful, breakfast was yummy, everything was clean and crisp, and the staff was very nice. I had the chance to meet 8 staff members, all wonderful, but the two that stood out to me were Gina and the man working 3/4-3/5 audit shift. Thank you all very much for a great stay!

Owner Response, 05 Mars 2016

Savannah, Thank you so much for taking the time to write a review about your experience here in Colorado Springs and thank you for staying with us. Your comments regarding the decor is much appreciated after the major renovation that was completed about a year and a half ago. Gina is certainly an asset to our Front Desk team and she is fantastic with the guests and our night auditor, Ben, is new and it is great to hear that he is already on his way to making a wonderful impression; both will be thankful to hear that you appreciated them. Our staff works hard and takes pride in the service that they provide to make sure that each guest is taken care of. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Comfortable, aesthetically pleasing rooms,friendly staff and good hot breakfast."
risacamp, 04 Mars 2016

This hotel is in a great location for my business trips. The rooms are quiet, some have a nice mountain view and the beds are soooo comfortable. It has a nice pool and decent fitness center. It's a great value and easy on my expense budget. There are some decent restaurants and a Whole Foods nearby. I'm always happy with my stay and keep coming back.

Owner Response, 04 Mars 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that our hotel was in a great location in regards to your business needs. Thank you for your comments regarding our pool and fitness center. We try to provide quality service at a price that does not break the budget, and I am glad to read that we have achieved that for you. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you next time, whether for business or for a relaxing vacation! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"So helpful and freindly faces"
Sandra B, 03 Mars 2016

We were in town for a funeral. We had a great view from our room, heated pool, and friendly staff. The breakfast was fresh and had variety for anyone's taste. Next time I travel to the Springs, I will be staying with you. My only complaint would be I wish the mattress felt more like a cloud. It was a little on the firm side.

Owner Response, 03 Mars 2016

Sandra, Thank you so much for taking the time to leave us feedback regarding your experience here in Colorado Springs. I was glad to read that you enjoyed your stay, including the amenities that were offered. Thank you for your comments regarding breakfast. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"disappointed"
Mona O, 02 Mars 2016

this hotel was a disappointment to some of the other Best Western Plus Hotels. It was not as nicely decorated and not as clean. I remember making a mental note as we checked after an overbite stay that I would not stay there next time. enough said

Owner Response, 02 Mars 2016

Mona, Thank you for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am saddened to read that you did not find your experience to be satisfactory, including the decor and the cleanliness. I am actually surprised by your comments on cleanliness as our housekeeping staff takes pride in the services that they provide. I would very much appreciate it, as would the housekeeping staff, if you could reach out to me to let me know what we could have done better. Again thank you for staying with us. I look forward to hearing from you! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Excellent stay"
Lindsay T, 01 Mars 2016

Helpful front desk staff and friendly breakfast chef. Most comfortable bed ever! If I could have taken it with me I would have! Beautiful mountain view. Very clean and well cared for facility. Excellent value!

Owner Response, 01 Mars 2016

Lindsay, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you enjoyed your overall stay, including the assistance of the front desk staff as well as the friendly breakfast hostess. The beds really are comfortable and I would have to agree with your assessment of the mountain view, truly spectacular. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Delightful stay & delightful place"
j2n5e7, 26 Février 2016

We stayed here to celebrate my husband's bday. It was excellent! The deluxe room was nice & big (though bathroom was small) and beds were terrific. We slept like bricks. The people where very pleasant and quickly accommodating, from the front desk to the housekeeping. The breakfast had good choices & such gregarious, delightful staff (!). I was glad to have the pool (our kids enjoyed it) and the fitness area. We would absolutely stay here again. Many thanks for an excellent stay overall (the place, amenities, and especially the staff were the reasons why).

Owner Response, 26 Février 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad to read that you enjoyed your overall stay, from check-in to checkout. A very Happy Birthday is due to your husband from all of us here at the Best Western PLUS. Thank you for your comments regarding every part of your stay including the cleanliness of your room as well as the delicious hot breakfast that is served every morning. The staff here take pride in the service that they provide each of our guests. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"One restful night"
Corina K, 25 Février 2016

We arrived after 9pm and were welcomed by friendly staff that explained everything very well. We had a on night stay and rested well in the comfy bed, our room was nice and clean with a great mountain view. The next morning we had a full warm breakfast (eggs, bacon, hash browns, all kinds of bread, bagels, danish's, yogurt, juices, fruit, cereal), the breakfast server even brought out fresh egg and brought it to our table. The location was only under 20 minutes from Garden of the Gods. Definitely coming back when in Colorado Springs, quality stay!

Owner Response, 25 Février 2016

Corina Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad to read that you enjoyed your overall stay, from check-in to checkout. I would have to agree that the location of our hotel does provide a spectacular view of the mountains. Thank you for your comments regarding breakfast as well; the hostesses will be happy to know that you appreciated their service. Many of the attractions, including Garden of the Gods, are just a short drive from the hotel. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Clean, comfy, and updated"
Kylie I, 22 Février 2016

The room itself was gorgeous. Super comfortable king bed with ample storage and a great seating area. Hotel staff was friendly and available 24 hours. Clean and comfy stay! (About 10 minutes from downtown CO Springs)

Owner Response, 22 Février 2016

Kylie, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I appreciate your comments regarding the overall experience at our hotel. I am glad that the staff was able to assist with anything that you may need. I hope that you were able to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"VALENTINES DAY STAY"
Z306PWmarkt, 21 Février 2016

Very nice hotel, beautiful lobby, rooms were beautiful, views were lovely, located very close to several nice chain restaurants, I would recommend this hotel to my friends and will definitely stay here again!

Owner Response, 21 Février 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I appreciate your comments regarding the overall atmosphere and location of the hotel. I hope that you were able to take advantage of some of the amenities that are offered by our hotel including the hot breakfast and the indoor pool and hot tub. Also we are so close to many of the major attractions in the area and I hope that you were able to visit some of these as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great room, Breakfast okay"
JWJB05, 18 Février 2016

Peak Vista is probably one of the best BW's we've stayed in. The rooms are not only beautiful, they are practically designed for the traveler in mind. I loved that they provided not only a luggage rack, but a window bench seat and ottoman too - great for ALL the luggage. They have a beautiful waterfall feature in the lobby, which is not only big, but has area corners with chairs, ottomans and tvs if solitude is craved. And I REALLY appreciated that the are a non-smoking, pet and cannabis free property, enforcing that with a $250 'deposit' that is only refunded if the room stays that way. I also liked their 'happy hour' which was a bowl of potato- bacon soup. That being said my breakfast was less than great - edible but I've had way better at BWs. Eggs were okay but the bacon was overdone -jerky really - and the hash browns were the same. There were a variety of mini miuffins; the apple I selected was so sweet I couldn't finish it. The coffee tasted a bit burnt too. Next time I'll just have cereal or a bagel.

Owner Response, 18 Février 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. Thank you for your compliments on the room design, including the window seat/luggage rack. Yes, there is a deposit that is required upon check-in that ensures that everyone will enjoy their stay, and in the unfortunate event that we do have to charge the deposit after checkout, we use the deposit to make the room presentable for the next guest. Thank you for your comments regarding breakfast as we are able to review our breakfast items and make the necessary changes. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very nice!"
Shannon K, 18 Février 2016

We got a king room, the room had a goofy little divider and one side had the bed, tv, microwave, and mini fridge. The other side had a couch, desk, and coffee table. The room was very clean and nice. Housekeeping kept it spotless for us, which was nice. The front desk attendants were very helpful. The best thing about this hotel was the breakfast. Every morning there was a different menu and there were some very sweet young ladies who were making sure everything was still fresh and awesome when we got breakfast. This place was great. 10/10.

Owner Response, 18 Février 2016

Shannon, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I can understand your view of the "goofy little divider", but I can assure you that there is a purpose. It provides separation and even some privacy between the sleeping and lounging areas of the room. I am glad to hear that housekeeping kept your room clean during your entire stay and your interaction with the other staff members were pleasant as well. The staff really takes pride in the service that they provide to each of our guests. Thank you for your comments regarding breakfast as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Excellent! You will not be disappointed."
Zac R, 16 Février 2016

Very very nice. Great value for your money. Rooms, service, breakfast, pool, all of it.... top notch. Will absolutely stay here again. Hot buffet breakfast was way above the norm for this level of Hotel. Rooms are spacious, and well thought out. Wi-fi was easily accessed and quick. Well done!!

Owner Response, 16 Février 2016

Thank you for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I appreciate your comments regarding your overall experience, including our breakfast. I hope that you were able to visit some of the major attractions in the area while you were here. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Hockey Tournament"
nikkib2004, 16 Février 2016

Very clean, polite staff, delicious breakfast, and hot cookies. This hotel wAs well heated. Definitely recommend it. I would have to say that the staff was the best part they allowed us to stay in the breakfast room and enjoy our winnings from our hockey tournament

Owner Response, 16 Février 2016

Thank you for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I certainly appreciate your comments regarding the staff, breakfast, and a few of the amenities that we offer. Congratulations on your win in the hockey tournament! I hope that you were able to visit some of the major attractions in the area while you were here. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great place & great price"
169carinr, 15 Février 2016

We had a very enjoyable stay at this hotel. Staff where friendly, it's in a good location with restaurants nearby. Free breakfast that included hot items like, eggs, bacon, french toast, toast, cereals, yogurts and so on. Bed in room #102 is sinking in the middle and was soft so that might be a problem for some. Very nice property!

Owner Response, 15 Février 2016

Thank you for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad to read that you enjoyed your stay. Thank you for your overall comments regarding the staff and the hot breakfast. I do apologize for your experience with the bed, we will have someone take a look at that right away; thank you for bringing this to our attention. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great stay and beautiful hotel"
lizzardlee, 13 Février 2016

Stayed here last weekend while in the Springs. Beautiful hotel, very clean and helpful staff. Great location close to many reaturants and Air Force Academy. Breakfast area was large and was pretty good. Love the Colorado photos used throughout the facility. Lovely room and bathroom. Large glass front shower with large square shower head. Only issue is the shower, not a reason to Not stay here just be ready. Shower is Really Loud when turn to hot does not make noise on cold. So loud could hear the rooms around us as well. My 12 yr old actually made me come in cause she thought something was wrong with the shower head however when she came out she said, "I love that shower once I got use to the noise!" We did mention to clerk when checked out. Once again beautiful Best Western and will use them again in future. FYI if never been on Front Range in the morning peek out the front windows so you can enjoy the "Purple Mountain Majesty" of Pikes Peak at sunrise. We use to live here and never tired of seeing that beautiful site of the Mountains in the morning.

Owner Response, 13 Février 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that you enjoyed your overall stay with us, from check in to check out. The pictures that you find throughout the hotel are local and many from Garden of the Gods, which is only about ten minutes from our hotel. I do apologize for the noisy showerhead and I will have our maintenance engineer continue to keep an eye on it. I have to agree that the "Purple Mountain Majesty" is not a sight that one would want to miss. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"What a treat!"
Sue S, 11 Février 2016

The people, the room, the breakfast - golly that's everything - was perfect. Oh I forgot to say that the shower and shower head were top drawer. We loved the cleanliness of the room and the ability to control the temperature. The quality of the room and what we paid for the room was remarkable.

Owner Response, 11 Février 2016

Sue Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am humbled by your remarks of "perfection". I am glad that every aspect of your stay was wonderful, from check-in to checkout including having control over the temperature in your room. I hope that you also had the opportunity to visit some of the major attractions in the area that are so close to our hotel. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Clean and Friendly!"
Trinity M, 02 Février 2016

I live locally but use this hotel as my Mommy getaway so I am close to my kids in case of emergencies. I've stayed at this hotel 3 times and have had a pleasant experience every time. Rooms are clean, staff is super helpful and friendly, and the breakfast is yummy. This is also the hotel I refer my family too when they come to visit.

Owner Response, 02 Février 2016

Trinity, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. A little vacation is always nice and I am glad to know that our hotel was able to accommodate you. Thank you for your comments regarding cleanliness and the breakfast. I am glad to read that you enjoyed your stay. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Good, but not what it could have been. "
Josh D, 01 Février 2016

We upgraded our room to the top floor corner suite so that we could have a view of the mountains. The room was clean the bathroom floor was pretty and everything looked recently upgraded... My issues were the size of the room (felt small for a suite, very narrow), and the view offered. One tiny window faced the mountain, the other three all faced a parking lot and another building... The window that faced the mountain was so small and placed so poorly that you couldn't see anything from the bed, which is the only place to sit in that room. At night you can't see anything because the lights from the parking lot are so bright. The bed was new but very soft, if you prefer a firm mattress, like myself, look elsewhere.

Owner Response, 01 Février 2016

Josh, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad to read that you enjoyed the updated building as well as the cleanliness. As a suite, the room is organized a little differently than the rest as it offers more separation between the sleeping and the lounging area. The mountain view window is the same size as every other window in the rooms, which larger in comparison to some hotels. Yes, the parking lot is very bright and arguably one of the brightest on the block; however, this is for added safety for our guests. Thank you again for staying with us as I know that you always have a choice in where you stay. Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Nice, clean place"
Gwen I, 28 Janvier 2016

I used a groupon for this stay so I got a very good price. The hotel was very clean, the staff very polite and responsive. The rooms are a little on the small side but it was nice to have a microwave and a fridge as well being clean. The pool is rather small but the hot tub worked well and was clean.

Owner Response, 28 Janvier 2016

Gwen, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. Groupon has been a great resource for many to have the opportunity to stay with us. Thank you for your kind words regarding your overall experience at our hotel. I hope that you also had the opportunity to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Colorado Springs Business trip"
kenneth k, 24 Janvier 2016

First floor room, near pool area which can be loud due many hotel guests using the pool area and partying. Room was fine, bed mattress was worn out. You would lay in the bed and fall into a curve. Breakfast each morning is a great value and overall the hotel is a great value with ideal location.

Owner Response, 24 Janvier 2016

Kenneth, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am sorry to hear that you were able to hear so much noise from the pool room. I am also sorry to hear that you felt that the mattress felt worn out; however, I must mention that our mattresses are actually new. Sometimes, the tucked bedding can make the bed appear to be curved or higher on one side. I am glad to read that you enjoyed the breakfast as well as your overall experience at our hotel. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Best Western Plus"
Patricia B, 20 Janvier 2016

Great hotel, currently doing some construction/remodeling but that didn't disrupt our trip. Breakfast was fantastic, more than expected. we really enjoyed our stay here. Centrally located, near Garden of the Gods and very easy access to I-25.

Owner Response, 20 Janvier 2016

Patricia, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I was glad to read that the construction that was taking place at our entrance did not effect your stay. Construction is winding to an end as we are just putting the finishes touches on; soon we will have an even greater view of Pikes Peak! We appreciate your comments regarding breakfast. I hope that you had an opportunity to visit some of the major attractions, including Garden of the Gods, during your stay. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again!

"stay was good"
Danin M, 19 Janvier 2016

stay was good could not hook up to internet and closet needed better insulation, but pool area was very clean and warm, hotel staff went above and beyond to ensure pleasant atmosphere and stay. great position for amenities.

Owner Response, 19 Janvier 2016

Danin, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am very sorry to hear about your experience with the internet and I am curious if you had the opportunity to make the front desk staff aware. There is also a guest support phone number in the rooms that will connect you with someone at Best Western who can work to get you connected. I certainly appreciate your comments regarding our cleanliness as well as the friendliness of the staff. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Enjoyable Stay!"
Jennie R, 17 Janvier 2016

Great hotel! I will definitely be staying here again. Clean, quiet, stylish rooms and a very friendly staff. Great location with mountain views and easy access to I-25. On site breakfast was wonderful and the fresh baked cookies, coffee and hot chocolate available through the day was a nice perk.

Owner Response, 17 Janvier 2016

Jennie, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your overall comments. We certainly have an ideal location, with the I-25 corridor being so close we are only minutes away from shopping, dining, and many of the major attractions in the area. In the evenings we have added soup (and some evenings, cookies) as another way for to show our appreciation to our guests. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Above & Beyond"
keithl144, 17 Janvier 2016

The hotel staff were very friendly & attentive! I was cheerfully greeted by three different staff within the first 5 minutes of going downstairs for breakfast. The breakfast was exceptional. The hotel is clean & beautiful, with all the comforts I could want. I enjoyed the beautiful walk-in shower with a neat shower head. I will definitely return to this hotel!

Owner Response, 17 Janvier 2016

Keith, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I was glad to read that you enjoyed your overall stay with us, from check-in to checkout. Thank you for your comments regarding breakfast and I am glad that you enjoyed it. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Comfortable stay"
t0urist66, 15 Janvier 2016

Lovely hotel and a very clean and comfortable room. A standard hot breakfast was included in the price. I am travelling with my parents and daughter and the room was large enough to accommodate us all comfortably. Friendly staff and an Aussie Outback Steakhouse is located nearby and this was a real treat.

Owner Response, 15 Janvier 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I was glad that you found every part of your stay enjoyable and clean, and complete with friendly staff. It is good to read that you were able to experience the Outback Steakhouse as well. I hope that you were able to visit some of the major attractions in the area that are so close to our hotel. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Mtn View"
HikerRuss, 08 Janvier 2016

Entry construction underway, however, entry was snow free and luggage carts both adequate in number & available. Our room was spacious. Appreciated having laundry facility available on multiple floors. Desk clerk was extremely professional. helpful, and courteous (check-in).

Owner Response, 08 Janvier 2016

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I appreciate your positive spin on the construction at our entry; it is nearing an end and the picture is looking more and more spectacular with each piece that is added. The facility was certainly designed with the guest in mind with laundry and ice machines on multiple floors and we are awaiting the arrival of additional ice machines as well. I was glad to hear that your experience during check-in with the desk clerk was positive and they were professional and willing to help. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Comfortable room"
Alvin J, 06 Janvier 2016

Very clean, excellent bed, nice touches with bath towels. Close to restaurants, and other necessities of traveling, The staff was friendly and very helpful. Special thanks to the lady who cleaned our room, it was absolutely spotless.

Owner Response, 06 Janvier 2016

Alvin, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! As many have said before, it's all in the details. This is exactly what you have pointed out with cleanliness and the bath towels. Our location is certainly ideal for every traveler in the area, whether shopping, dining, or entertainment - its all within a short drive. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Nice hotel"
My Info O, 05 Janvier 2016

They are under construction so bear with them. This place exceeded out expectations. The staff was friendly and our groupon check in was quick and painless. We only stayed one night but it was well worth it after a long 12 hour drive. I give 4 stars because the breakfast was meh!

Owner Response, 05 Janvier 2016

Thank you for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I appreciate your advice to "bear with them" through construction; while it is nearing an end, there is still some work to be done and we apologize for this in advance. I was glad to read that your check-in experience was quick, especially after reading that you came here after a 12 hour drive. I appreciate your honesty regarding the breakfast area and we are always looking for suggestions on how to improve. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Unattended children in pool an hot tub after 10pm"
lena1489, 04 Janvier 2016

My only problem was hot tub..wasn't very hot and unattended children in hot tub an pool after 10 pm ..we were told children weren't allowed in pool area after 10 pm..that it was for adults only from.10pm till 12am

Owner Response, 04 Janvier 2016

Thank you for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am very sorry to hear about your experience with the pool and hot tub, specifically where rules and policies are not being followed. You are correct that adults can swim from 10 pm to 12 am. Thank you for bringing this to our attention so that we, as a staff, can ensure that these rules and policies are being followed. I hope that you enjoyed the rest of your stay with us and even had an opportunity to visit Colorado Springs and everything it has to offer. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great experience"
Abeerah M, 01 Janvier 2016

My husband and I stayed at this hotel for a total of 4 nights. It is in a great location right off the interstate and close to many food options, a mall, and multiple tourist attractions. Definitely go to Garden of the Gods, Seven Falls, and Cave of the Winds to name a few beautiful tourist attractions - all within a few exits of the hotel. The hotel room was clean and the breakfast buffet was above and beyond what we expected with many options to chose from. They also had complimentary soup some nights. We got a Groupon and the check-in/check-out process only took a few minutes. Our room also had a beautiful mountain view! Overall, we were impressed with the quality of our stay.

Owner Response, 01 Janvier 2016

Abeerah, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. We are certainly in an ideal location, close to dining, shopping, and many of the major attractions in the area. Thank you for your overall comments regarding cleanliness and even your experience with our breakfast. We are excited about the addition of our soup and cookies in the evening and, for those who are checking out before breakfast, we now offer a "Grab & Go" option with a few goodies for the road. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Overnight stop waiting to pick up my cadet"
lovetotravel1211, 31 Décembre 2015

Great accommodation! Comfortable, quiet, easy to access I 25. 24 hour tea/coffee and water- nice touch! Breakfast fare with typical choices. Staff are friendly and ample parking. Great rates most times of the year pool area clean and relaxing.

Owner Response, 31 Décembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! We certainly have great location; with easy access to the interstate, we are so close to dining, shopping, and even many of the major attractions in the area including Garden of the Gods or Manitou Springs. I am glad that you enjoyed your stay and that the staff was great as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great place for a great price"
Kaylea K, 31 Décembre 2015

We stayed 3 days and 2 nights. It's an exceptionally clean. The staff is kind and helpful. The breakfast is great. There is bacon, eggs, toast, bagels, biscuits and gravy, pancakes, yogurt, fruit, cereal juice, milk, tea, and coffee. Every evening there is a soup dinner. It is simple, but free! The pool and hot tub look exactly like the online photos. It was a lovely and pleasant retreat. I highly recommend it.

Owner Response, 31 Décembre 2015

Kaylea, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs! I am glad to read that you enjoyed your stay with us from beginning to end. We certainly do have a full breakfast menu and it does rotate each day. Soup is available most of the week as another way for us to say thank you to each of our guests. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"BWPV in Colorado Springs"
Tommy F, 31 Décembre 2015

Was new to area visiting family wasn't sure where to stay. We found Best Western Peaks Vista in Colorado Springs and with it found our home away from home! Clean comfortable and the staff was friendly and helpful, the breakfast bar was amazing and having a 24 hour coffee bar was an added bonus! We will go back every visit to Colorado Springs!

Owner Response, 31 Décembre 2015

Tommy, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs! I am glad to read that you were able to make our hotel a stop along your journey and appreciate that we have become your home away from home. Thank you for your comments regarding breakfast as well.Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Stay for the price"
vicki h, 31 Décembre 2015

The room was nice and the staff did a great job during my extended stay for business. Hot breakfast, comfortable bed, nice size refrigerator in room and microwave. Happy with in room coffee maker, and again staff very accommodating, especially management. The price was excellent, and received beyond expectation. Of course I used a Groupon for a three nights, and my reward points for 4th night. Think Groupon available because they are remodeling exterior entrance.

Owner Response, 31 Décembre 2015

Vicki, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs! I am glad to read that the staff was able to assist you in any way that you might need. Thank you for your comments regarding the room and the amenities that are available. While there is remodeling at the entrance of the hotel, we are excited to see the finished product as the observation deck. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Nice hotel stay for Colorado Springs"
Ge W, 30 Décembre 2015

Very clean and comfortable with great location. The breakfast is good with quality foods. The service staff is friendly and nice to talk with. The indoor swimming pool is convenient and Gym is small but fun for kids

Owner Response, 30 Décembre 2015

Ge, Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs! I was glad to read that you enjoyed your stay overall, from check-in to checkout. We do have a great location as we are close to restaurants, shopping, and many of the major attractions in the area; I hope that you were able to visit some of those attractions during your stay. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Unbelievable Price"
Carlos R, 29 Décembre 2015

For Christmas break I took my kids to this hotel for their indoor pool & spa. The rate was only $68 with my military ID card, unbelievable! The pool & hot tub were very clean, towels were readily available, and the staff was very attentive to all of our needs. Even with some construction work going on at the entrance of the hotel, the hotel was quiet and a very comfortable atmosphere. I have never rated a hotel but this hotel has set a very high standard for my future ratings. Thank you for your hospitality.

Owner Response, 29 Décembre 2015

Carlos, Thank you so much for taking to time to leave us feedback regarding your stay with us. I am happy that you were able to find such a fantastic rate that made your experience that much better. Thank you for your comments regarding the quietness of the hotel, especially with any construction that may have taken place during your stay. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great place to stay!"
Laura A, 28 Décembre 2015

The hotel staff was very pleasant and accommodating. The Continental breakfast was awesome and served more than just a few items! The rooms were very comfortable and clean. We definitely enjoyed our stay here and will stay here again when we return to Colorado Springs.

Owner Response, 28 Décembre 2015

Laura, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I was glad to read that you enjoyed your stay from check-in to checkout. Thank you for your comments regarding breakfast as well as the cleanliness of the rooms. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Must Stay"
Mark B, 28 Décembre 2015

We stayed at this hotel during the Christmas week and enjoyed wonderful service from the entire staff. They had a good variety at breakfast every morning. Always had hot chocolate and coffee everyday. The grounds were very clean event though they were remodeling the entry way.. Even has a wonderful view of Pike's Peak in the parking lot.

Owner Response, 28 Décembre 2015

Mark, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I was glad to read that your stay was enjoyable during your Christmas vacation. I would have to agree that the view from the parking lot is fantastic and the only way to make that view better is to stand on something taller - which is exactly what we are doing at the entrance to the hotel. We are hoping to complete our observation deck soon so that guests can have a fantastic vantage point. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again!

"One of the best at this price"
Craig R, 23 Décembre 2015

Very seldom do I rate a hotel so high but this one pushed all my buttons. It was clean, the staff was great, the room was comfortable and the breakfast was enjoyable. Any hotel at this price point that has sausage and eggs for breakfast scores points from me. The hotel was adding a deck above the entry that made the entrance difficult to access and made getting out things inside in 20 degree whether challenging. I did notice the front doors were bi-fold not the usual sliding kind, making passage though the doors quicker and easier. The beds were very comfortable , the shower had plenty of water, it was clean with up to date fixtures and the commode was higher than usual making it more comfortable for me. The room was very clean, up to date and had a very pleasant feel. The beds were just right and I thought the pillows were great. The staff was helpful, knowledgeable, friendly and actually happy to see me. I like any hotel that serves a real breakfast and this one did with cheesy eggs, sausage, pancakes along with biscuits and gravy. Only a few possible negatives for some, not me, would be no hair dryer and thank you, no waffle machine. I will stay here again.

Owner Response, 23 Décembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I was glad to read that enjoyed your stay from beginning to end. I can understand that the construction at the entrance of the hotel might make things somewhat challenging, and I do apologize for that. The crew that has been working on the deck for the last couple of months has been fantastic and very mindful of the guests, making it as easy and convenient as they can - knowing that there is really no "best" time to complete a project such as this. Thank you for your comments regarding the room and the features that it offers, including the shower and the updated fixtures. I am curious about the lack of a hair dryer as there should be one in every room; along with updating the fixtures, we have also removed the hair dryer from the wall and placed them under the sink in order to add to the clean look of the bathroom. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very enjoyable stay"
stmalcolm, 22 Décembre 2015

I had to work for 10 days in Colorado Springs, and this was a great place stay. The rooms were a good size with lounge area. Good size bathroom with powerful shower (no bath). Breakfast was included with a fair choice. However I only paid around £50 per night, so what great value. Friendly helpful staff, plus 3 decent restaurants across the car park, I would recommend this hotel as a good place to stay.

Owner Response, 22 Décembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I was glad to read that your stay with us was comfortable while working here for 10 days. Thank you for your comments regarding the room; bath tubs are available on request as they are only on the first floor. I hope that between in you work week you were able to visit some of the major attractions as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"colorado"
Gerry D, 13 Décembre 2015

very good, stay I do not like completing a survey with a written review, this review is the worst part of the Best Western experience. Tell the marketing department that requiring a written 200 character review is awful. I have no other comments but have to make 200 characters hope I can get out of this soon so that I may get back to work.

Owner Response, 13 Décembre 2015

Gerry, Thank you so much for staying with us in Colorado Springs. We appreciate your feedback regarding the survey completion. I am glad to read that you enjoyed your overall stay and I hope that you had the opportunity to visit some of the major attractions that are so close to our location as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very nice stay!"
765judiek, 12 Décembre 2015

The staff was very nice and helpful! The room was nice and clean! The bed was a little too hard for me but it was okay. Breakfast was great! Overall, it was a very nice and relaxing night! It didn't cost me a penny because I used my points, which was even better!

Owner Response, 12 Décembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. i was glad to read that you enjoyed your overall stay.Thank you for you comments regarding breakfast, the ladies will be happy to hear about another satisfied guest. Best Western Rewards points come in handy when you are on the road and I am glad that you had the opportunity to use them here. I hope that you also had the opportunity to visit some of the major attractions while you were here. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Not up to "Plus" standards"
Dave P, 12 Décembre 2015

Beautiful public area. Excellent staff service. Standard hotel breakfast. The room was another matter. We had a room with two queen beds that was obviously designed for one bed. In our experience with Best Western's other "Plus" hotels, the rooms have always been fairly large. Certainly not the case at this hotel! The HVAC unit was extremely noisy, to the point where we had to shut it off to get any sleep. There wasn't anything broken or rattling, it was just unit design. It was a mild night when we stayed there, so turning off the HVAC was no problem; however, it would be a different story when it was cold or hot outside.

Owner Response, 12 Décembre 2015

Dave I appreciate you taking the time to leave us feedback regarding your stay with us in Colorado Springs. Thank you for your comments regarding the public areas as well as the staff that you encountered during your stay. I am sorry to hear that we did not meet your expectations regarding the room. There are certain standards that must be met in accordance to Best Western regulations in order to be considered a Plus and the hotel must pass inspection before opening their doors as a Best Western. In regards to the air conditioning unit in the room, our maintenance staff is available to take a look at some of these issues in order to make your stay more enjoyable. Thank you again for staying with us as I know that you always have a choice in where you stay. Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Pleasant stay"
Sonia S, 07 Décembre 2015

My family had a one night stay here. Overall it was very pleasant. Close to restaurants and shopping. Breakfast was OK except that my kids were disappointed that there wasn't a waffle maker. I would stay here again.

Owner Response, 07 Décembre 2015

Sonia Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs! I am glad to read that you enjoyed your overall stay. Our location is certainly ideal for any traveler, whether shopping, eating, or just visiting some of the attractions - we are close to it all. I can understand the disappointment for the waffle maker. When we upgraded our breakfast, we removed the waffle maker because of the mess that was created by it - hoping for a cleaner breakfast experience for our guests. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"A very enjoyable stay"
Theresa E, 03 Décembre 2015

We visited this hotel twice in the last two months and enjoyed both of our stays. All the employees were helpful, knowledgeable, and pleasant. The rooms were clean and attractive with all the extras you would need. The breakfast was prepared and served very nicely. It tasted good and there was plenty of it. The extras that this hotel offers makes it like home.

Owner Response, 03 Décembre 2015

Theresa Thank you so much for your kind words and taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that our staff was able to assist you with anything that you might need. Our staff takes pride in the service that they provide to each one of our guests and they will be happy to know that they are appreciated. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great place to hang out while visiting family!"
Grandma653, 02 Décembre 2015

Great newly remodeled rooms? We had a handicapped friend who also loved his room that was spacious and well eguipped with grab bars in the bath. The staff made him feel welcomed and safe. We also had a son & family that had celiac dietary needs and were accommodated very Well! This is the only hotel we stay in when we visit here!

Owner Response, 02 Décembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad that you enjoyed your room and that it was accessible for your friend. It is nice to hear that our staff was accommodating as well; helping you with anything that you might need. I hope that you were able to visit some of the major attractions while visiting the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Slippery slope"
coxkw571, 02 Décembre 2015

We checked in on the evening before Thanksgiving. We parked in the rear of the parking area because we had a trailer and there was more room in the rear. As we walked in from the back my wife slipped and fell on a patch of ice. We told the lady at the desk what had happened just to let her know so hopefully no one else would fall. When we got to our room she called to check on my wife. The next morning we decided that she should seek medical treatment because she was in pain. The staff were extremely helpful in helping us find a location that was open on Thanksgiving and they were very concerned with her well being. It turned out to be only a sprained wrist. I really appreciated the fact that they had my wife's well being in mind. We will definitely stay here next time we are in the area. The rooms were really clean and they had the best breakfast we have ever experienced at a Best Western.

Owner Response, 02 Décembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am very sorry to hear about your experience. I was glad to read that our staff was responsive to the entire situation from beginning to end. Thankfully it was only a sprained wrist, but even those can cause a tremendous amount of pain and put a damper on a vacation. I hope that she is doing even better as I write to you. I also hope that you enjoyed the rest of your stay with us. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you and your wife again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Totally Surprised!"
DJM-USMC, 30 Novembre 2015

When I booked our stay, through Groupon, it was a really good deal that I was hesitant to book after reading a couple of recent reviews about alleged theft by hotel staff. I was throughly impressed! We booked 2 nights in a 2 queen bed room. The whole facility was recently updated and looked very nice. The room, although smaller than normal, was very nice and the bathroom was updated with a huge shower. Pool/hot tub and small work-out room were very clean. I can't remember the last time I stayed at a Best Western, but I sure will if they look like this one. Easy to find right off of the interstate and w/in walking distance to an Old Chicago and Hooters. The continental breakfast (free) was out-standing! Eggs, bacon, biscuits/gravy, toast, waffles, sausages, fruit, cereal, yogurt...all excellent. The staff was very friendly and helpful and even concerned with our safety as we headed out into the snow for dinner. The only complaint I have is the beds, they were rather firm but that didn't stop anyone in my family from sleeping. We will be back!

Owner Response, 30 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad to read that you enjoyed your stay with us despite being initially hesitant; I am glad that we exceeded your expectations. Thank you for your comments regarding the overall look of the hotel since we have recently remodeled. We are also excited to see the most recent addition come to full development, our observation deck that will provide a wonderful vantage point to viewing Pikes Peak. I am glad to read that our staff was able to assist you with anything that your might need. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very pleasant!"
Emily S, 30 Novembre 2015

We came to Colorado Springs for a weekend stay to see family & for my husband daughter and I's first family getaway/road trip! It was very pleasant like the former reviews have said, it was conveniently located in town! Friendly staff! Our room was nice, we had the 2 queen deluxe room on 3rd floor. Clean and well kept through out our stay. You can hear in the hallways people talking in the bathroom or showering, so remember to be quiet or someone will hear your entire conversation or other noises clearly :) Our breakfast choices were nice, could have used a few more tables with as many guests that were there each morning! Lobby was well updated/decorated. We thought the swimming pool was pretty cold could definitely be warmer! Hot tub was nice! Overall a very pleasant stay! Would recommend!

Owner Response, 30 Novembre 2015

Emily Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad to see that you had a wonderful time here on your first family getaway! Our staff, from housekeeping to front desk, takes pride in the service that they provide for each of our guests and I am glad to see that you and your family were no different. I am sorry to hear that the swimming pool was cold; it stays at 83 degrees, which is well within the recommended temperature settings for a leisure pool. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Driving home after Thanksgiving"
Benjamin G, 30 Novembre 2015

Overall was a good night's stay. The room very clean. The pillows always seem to be little and uncomfortable at Best Western. The receptionist checking in and out was very helpful and professional. I don't think you can beat the room at the current price. Very Happy with our stay.

Owner Response, 30 Novembre 2015

Benjamin Thank you so much for taking the time to leave us feedback regarding your stay in beautiful Colorado Springs! I am glad to read that you enjoyed your overall stay with us. It was also nice to read that the Front Desk Agents were very helpful and ready to assist you with anything that you might need. I hope that you also had the opportunity to visit some of the major attractions in the area that are so close to our location. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great value!"
Delilah C, 23 Novembre 2015

Love this place! Easy to find, close enough to plenty shopping / restaurant areas. Hotel seems to be quite new. Entrance was being worked on, but not an issue at all. Breakfast was fabulous, better than expected. Beautiful pool area & suite was very nice. Everything was very clean, staff was very friendly & helpful. Will definitely come back!

Owner Response, 23 Novembre 2015

Delilah Thank you so much for taking the time to provide us feedback for your stay with us in beautiful Colorado Springs. Our location is ideal for any traveler, as you have mentioned - shopping, restaurants and even some of the major attractions. We just completed a major renovation about a year ago as we joined the Best Western brand. The entrance has some exciting changes in store as we are building an observation deck. I am glad to read that you enjoyed your overall stay. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great stay, very friendly and helpful staff"
ShinerDog, 23 Novembre 2015

The room was clean, staff very friendly and helpful. Great price. There was some construction going on- remodeling the front entry. The noise stopped by 5-6pm so really wasn't a bother. Overall great value.

Owner Response, 23 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs! I am glad to read that you found our rooms clean and that our staff was friendly and willing to help at any time. I do want to apologize for the construction that is taking place at our entry and any inconveniences that this may have caused during your stay. We are excited for the changes that are taking shape at our entry with the addition of an observation deck to provide a relaxing view of Pikes Peak. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Wonderful View"
hoboking269, 22 Novembre 2015

Great place to stay. The room was very clean and the staff was very very nice and helpful. They had a great breakfast as far as hotel breakfasts go. You won't go wrong staying here. The view was wonderful if you love mountains this is a great place to stay..

Owner Response, 22 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am certainly glad to hear that our staff was willing and able to help at any time. I am so glad that you enjoyed our upgraded breakfast. I believe that the view is one of my favorite characteristics of this hotel; to wake up every morning and see Pikes Peak is absolutely amazing. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Wonderful place"
hoboking269, 22 Novembre 2015

This place was clean and friendly and the view from our room was awesome as well from the lobby of the hotel. The Breakfast was very good. The room was very nicely designed and welcoming. The shower had nice water pressure.

Owner Response, 22 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I am glad to read that you found our hotel to be clean and the staff to be friendly. I was once told that the attitude of the staff can either make or break a hotel experience; I am glad to read that our staff encouraged a positive experience. I hope that you were able to experience some of major attractions here in the Springs. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Good Value for Price"
Duane L, 20 Novembre 2015

The hotel is well located and clean. They provide a good, hot breakfast with a lot of selection. Good staff has a positive attitude in their desire to help. I recently spent ten days here on a business trip. My only, very minor, personal complaint is that the mattress was too soft. However, the price to value was excellent and well within my travel budget. I'd stay again.

Owner Response, 20 Novembre 2015

Duane Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad to read that you enjoyed your overall stay, from check-in to checkout. Thank you for your comments regarding breakfast and I am glad that our staff was able and wiling to help at any time. While you were here on business, I hope that you were able to take some time for yourself and experience Colorado Springs. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Best hotel staff"
Jeffrey M, 18 Novembre 2015

These guys have the best hotel staff ever! So helpful and courteous. They went out of their way at breakfast to make sure my kids had what they needed. They were willing to help do anything to make our stay more comfortable.

Owner Response, 18 Novembre 2015

Jeffrey Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your comments regarding our staff; each one works hard and takes pride in the service that they provide to each of our guests - they will be happy to know that they are appreciated. I hope that you were able to visit some of the many major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you and your family again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"A great stay close to many wonderful places"
Ryver O, 18 Novembre 2015

I've always enjoyed this hotel. The rooms are very lovely and nicely updated. The mountain views are amazing. It is close to the interstate so you can easily get around. It is not more than 5 minutes drive to many wonderful dining options. My only real complaint with this being the second time I've stayed at this hotel where I've had to go to a different floor for ice. Not a huge thing, but worth noting.

Owner Response, 18 Novembre 2015

Ryver Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I am glad to read that we continue to meet your expectations. I have to agree that the mountain views really are amazing and I hope that does not get old; to look out the front door, and even some of the rooms, and see Pikes Peak! I do apologize for the inconvenience of the location of ice machines; this is something that we are working on and hope to take care of this in the near future. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Peak Vista in Colo Springs"
Ronald R, 17 Novembre 2015

Overall, the stay was enjoyable. HOWEVER----The hotel advertises a 46 inch TV in the King Suite. It had the WORST picture I have seen on a TV in years. It definitely wasn't HD. PBS is NOT one of the channels they carry and I primarily view PBS. The bathroom vent fan did not work so the mirror fogged up with a shower or any other hot water use. The wash basin is in the toilet and shower area, so the washbasin is NOT available for anyone else to use when t he bathroom is being used. Weekends are always busy and it looked like there were quite a few people staying at the hotel. Food items were constantly "out". Two women were trying to keep up with the demand, but that wasn't enough. As soon as they would replenish a food item, people would rush up and fill their plates because the item had not been available earlier. In just a minute or two, the replenished food item would be OUT. On weekends they need a couple more people to keep up with the demand between 7-9 am.

Owner Response, 17 Novembre 2015

Ronald Thank you for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I do apologize that your experience with the TV was not what you had expected. In regards to not having a specific channel, hotels are offered specific packages with a handful of channels and PBS was, unfortunately, not in the package that we chose. The breakfast ladies work really hard to make sure that everyone is taken care of and sometimes there is a greater demand. We will definitely bring your suggestions into consideration moving forward. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great place to stay."
jer b, 16 Novembre 2015

Located north of town on Commerce Center Drive, this hotel is in an area with several other hotels. Lots of shopping and restaurants nearby and a very short distance to Garden of the Gods, etc. The rooms are nicely appointed and clean. The hotel staff are very friendly and knowledgeable of the area. They are a great source of information about attractions and restaurants. All in all, a very good place to stay. Nice complimentary breakfast Buffet. I would return. Kudos to Regina and Celeste for making our stay so enjoyable. Easy access to the highway north.

Owner Response, 16 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I do believe that we have an ideal location for shopping and restaurants and even some of the major attractions in the area, making us available to every type of traveler. I am glad to read that your interactions with the staff were pleasant and that they were able to assist you with anything that you might need; I will make sure Regina and Celeste know that they are appreciated for their efforts and made your stay that much more enjoyable. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"The highlight was the staff. They were very helpful and alert. Room was clean,comfy. Close to Interstate but quiet."
Gary B, 15 Novembre 2015

The highlight was the staff. Helpful, alert, accomodating. Room was clean, comfy. Close to the Interstate, but quiet. And the view of Pikes Peak was inspiring. Several good eating places close by, a couple in walking distance.

Owner Response, 15 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that our staff was able to help with anything that you might need, from restaurants to places to eat. As you have mentioned, despite being located next to the highway we are lucky to be very quiet as well. Our location also offers a spectacular view of Pikes Peak and “inspiring” is a fantastic description! Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"ANOTHER GREAT BEST WESTERN EXPERIENCE- GO AND BE IMPRESSED"
6edith7, 15 Novembre 2015

We travel a lot. Sometimes we spend a lot on our stays and sometimes we look for a good deal. I found this hotel on Groupon and had a fabulous experience. The staff was amazingly impressive. They went out of their way to make sure we were comfortable. The manager, Regina C., came up a couple of times during our stay to check on service and food. Regina was the epitome of great service! The breakfast bar was complimentary and had great hot dishes as well. It was different every day. The room was clean and comfortable.

Owner Response, 15 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. Thank you for your comments regarding our rank among the other Best Western hotels that you have experienced. Groupon has certainly provided many people the opportunity to stay at our hotel and at a great rate. Regina is definitely a great asset to the Front Desk team; as the Front Desk Manager she does a fantastic job setting an example of customer service to the rest of our staff. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Hotel. Great staff. Great breakfast."
Paula Rae N, 15 Novembre 2015

Best breakfast I have ever had at a Best Western. Amy checked us in and was super helpful. I would recommend this hotel to anyone who wants a pleasant stay and a great night's sleep. The bed was the BEST!!

Owner Response, 15 Novembre 2015

Paula Rae, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I was glad to read about everything that you experienced while staying with us and that you enjoyed the breakfast and your interactions with the staff. Amy is certainly an asset to the entire Front Desk team. Many guests comment on the comfort of the bed and I am glad that you have joined the ranks of those who have enjoyed their night's stay. I hope that you also had the opportunity to visit some of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great value and location"
Janko, 13 Novembre 2015

Right off the interstate, near restaurants, (Old Chicago, Hooters and Outback Steakhouse) and just a couple exits from Garden of the Gods park. Got a great groupon and needed adjoining rooms and the staff made sure the request was taken care of. The staff is extremely friendly and helpful all the time! They have an open lobby where they serve a pretty darn good FREE hot breakfast! Stayed on 3rd floor (there are 4) and it was quiet except sometimes the room doors do bang shut. Rooms a tad bit small but very modern and comfortable. Beds very comfortable. Love the window seat that can be used to sit in to see the view of the mountains or put all that luggage up there. Ice machines and vending on 2nd and 4th floor. Hallways very warm but rooms were very easy to regulate with air conditioner or heat and wasn't loud. Pool area clean but small, workout area large.

Owner Response, 13 Novembre 2015

Janko, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I am glad to read that you enjoyed your stay overall and that the staff was very friendly and helpful. I am also glad that you enjoyed the breakfast. Our location is ideal for every traveler looking for restaurants, shopping, or a short drive to many of the major attractions. The window seat has to be one of my favorite features in the room as it serves many purposes, as you have mentioned. In the future, it will be tough to decide which feature is a favorite once our new deck is finished right above the entrance; another opportunity for a breathtaking look at Pikes Peak! Thank you again for stay staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Most horrible hotel experience ever!!!! Terrible management! They will STEAL your valuables."
Danielle L, 11 Novembre 2015

My husband and I were so excited to stay here until we did. Upon arrival we thought it would be a good stay. Although it was not as great of a mountain view as described it was still a clean, modern hotel room. The second day my husband and I had a whole day of adventures planned we left early in the morning and didn't return until late (12 hours later) upon returning we discovered his wedding band was missing from where he left it. He panicked becUse we noticed the bed was made up from housekeeping. I tried to stay optimistic but after searching the entire room it was obvious it was not there. We notified the front desk immediately (it was around 1030 by this time) and they told us to come back to the front desk at 6am when the manager would be there. We did just that only to be ignored, lied to, harrassed, and get the run around from everyone. At 9am we decided to call the police because it was obvious they were not taking us serious. We were told by the assistant manager there was nothing they could do if a police report was filed, but at that point the police were not giving us a time of arrival (they ended up taking 11 hours to show up and make a report). At that point there was no report filed so you would think management would try coming up with a plan of action but they refused. We were told by the assistant manager, Justin, that he would 'stand on' the house keeper who went In our room did not steal the ring, but come to find out later he had only been in CO for 3 months and probably employed there less than that. Justin also harrassed us even stating that he didn't want to do anything to incriminate us, that he was going to call the police on us (because we wouldn't leave the lobby or be quiet about what was happening). Regina and Justin also lied to us one telling us no one could go in the room until the police arrived, the other telling us that they received approval from upper management to clean and rent the room out because they had to ( in which we caught them in a lie when they both told us separate things.) fast forward to when we were back home we were told to follow up with Nikki (Manager) and she would discuss the issue with us further. After over 20 calls and messages with no response we gave up on reaching her. Long story short, either don't stay here or don't bring anything valuable with you we are lucky this was the only thing missing but also heart broken because we were on our honeymoon and made out to be the criminals when we were the victims.

Owner Response, 11 Novembre 2015

Good Morning, Danielle. Again, I want to express my apologies for what took place that day, both the frustration and the loss of something precious. When I arrived that morning, I was informed that the police had already been contacted in order to file a report of theft. At that point, I felt that it was in the best interest of the staff and the hotel to wait for the police to arrive so that any further discussion would take place in front of a neutral party and one that represented the law. While I may not have been employed at the hotel for long, I continue to stand on the belief that our housekeeping staff did not steal the ring; this is not based on my relationship to her, but her relationship with the hotel - she has been with our hotel for 12 years. My intention was never to harass, but to inform and provide an explanation for my decision to not continue the discussion; in my statement I included everyone who was involved, not just you. I did ask you to leave our lobby after you began telling every guest that walked in the door not to stay at our hotel because you believed that we were thieves; and only after refusing to leave the lobby did I mention that I would call the police. We made the decision to stay out of the room with the expectation that the police would arrive shortly, but by 3 or 4 pm and the expectation of a full house, we could not wait on the police any longer and had to clean the room in order to rent it to the following guest. Based on the events that took place and that the police were involved, the hotel made the decision to leave it to the legal system. Best Western corporate was also involved and found no wrongdoing on our part and agreed with our decision to work with law enforcement if and when a report was ever filed. To this day, we have not been contacted by the police and, to our knowledge, a report has not been filed. Again, I am sorry that this took place and that you felt the way you did. Justin Arnold Assistant General Manager 719-598-7500

"Nice Stay"
Lori P, 09 Novembre 2015

Overall, it was a nice stay, we were next to the electrical room, so we could hear a slight hum the whole time we were in the room. Also, the window in our room looked directly into the indoor pool. I didn't mind, but it was kind of strange looking directly at people getting in and out of the pool. The room was clean and the breakfast was very good, as usual.

Owner Response, 09 Novembre 2015

Lori Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! The two comments that you made regarding your room location were certainly interesting and worth looking into, but I am glad that this did not mar your experience at our hotel. I appreciate your comments about cleanliness and the breakfast. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great location"
happycamper418, 08 Novembre 2015

Great location, approximately 15-30 minutes from the vast majority of attractions in and around Colorado Springs. Convenient access to the highway to get you wherever you need to go. There are plenty of restaurants nearby, some even within walking distance, though these are chain restaurants so if you're looking for something unique to the area, you'll have to drive there. This hotel is clean and well-kept. Fancy lobby for a Best Western with a neat fountain and free lemon or lemon/cucumber infused water. The breakfast area has many tables and a varied menu of typical complimentary breakfast foods but still good. Nice pool and hot tub for unwinding after a day of hiking. The rooms are modernized and large-- reminds me more of the Hyatt layout with couch, small room divider, king bed. Mountain-view rooms have nice view (out over the parking lot) of the mountains in the distance with a large window seat to enjoy the scenery. The bed was a bit firm. Had plenty of pillow options though. Loved having a mini-fridge and microwave to store and re-heat leftovers from dinner the night before, etc. The bathrooms are very nice- the vanity has shelving underneath to store toiletry bags, very convenient. Nice glass-door shower. My only complaint the whole time was that there is just one elevator, so you could be waiting for a bit. But there are only 4 floors, so it's not terrible and not a deterrent for staying here again!

Owner Response, 08 Novembre 2015

Thank you so much for your comments! I am glad to read that you enjoyed your overall stay. We are really fortunate to be located where we are, as you have mentioned, we are so close to many of the major attractions here in Colorado Springs. Thank you for your comments regarding the lobby; the infused water has become an attraction all its own this year. I am glad that you enjoyed waking up to the view every morning; another reason that we have a great location. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Perfect Location"
SillyFreckles3707, 06 Novembre 2015

Our rooms were clean and everything seem new and updated. Front desk was very helpful and nice. Location was perfect and close to everything that highlights Colorado Springs. Our room was the King Size Bed with Mountain View. Worth paying a few dollars more for the view.....was a pretty view to wake up to every morning. I highly recommend this place for the price and location.

Owner Response, 06 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in Colorado Springs! I am glad to read that you enjoyed your stay overall and that you had a wonderful view to wake up to every morning! The staff takes pride in the service that they provide to each of our guests so they will be happy to know that they were appreciated. I hope that your were able to visit some of the highlights of Colorado Springs. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"A Stop on Drive from Kansas to Washington for Work."
VICTORIA M, 06 Novembre 2015

A very nice hotel with easy access from highway. Room was clean and quiet. Shower was very nice. TV worked great with plenty of channels available. Internet worked very well. Breakfast had a good variety to get your day off to a great start. When in the area again, I will stay here.

Owner Response, 06 Novembre 2015

Victoria Thank you so much for your comments; I am glad to read that you had a wonderful stay at our hotel. We are fortunate to be located where we are, so close to the highway and easy access to many of the major attractions in the area as well as shopping and restaurants. Breakfast has had many improvements made over the last several months and I appreciate that your enjoyed the breakfast. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Convenient, quiet location, tastefully upgraded rooms, spotlessly clean"
risacamp, 05 Novembre 2015

The staff is friendly and professional, I love the pool and fitness room, the pillows are heavenly and the breakfast is freshly cooked. I had a room with a mountain view and it was very quiet. All this for a really great price.

Owner Response, 05 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I am glad to read that you enjoyed your stay, including your interactions with the staff as well as the amenities that you were able to take advantage of. I believe that we are very fortunate to be located where we are and the opportunity to enjoy some amazing views; the mountain view rooms are well worth the extra cost. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"GREAT STAY"
587stanleya, 02 Novembre 2015

Great breakfast included and awesome snow cap view of Pikes Peak as you exit the main doors. Service was great, near to freeway on/off ramps, very quiet too. Great military price (retired or active). Thank you

Owner Response, 02 Novembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! Pikes Peak offers a breathtaking view any time of year, but when the snow falls it offers something a little more nostalgic and a picture perfect Colorado! Our location offers a little something for everyone and our nearness to I-25 allows us to reach out to all different types of travelers - families, corporate, and even military. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us and we look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Friendliest staff in Colorado"
Elizabeth W, 30 Octobre 2015

Staff is very well mannered and nice. Stayed in King room with mountain view. Nice microwave and fridge. Cleanest hotel ever! Breakfast was awesome! Did I mention that the entire staff was wonderful? The pool and hot tub adequate. Exercise room is divine. Parking was great! Oh... and the staff was superb, I cannot underestimate the professionalism of the staff, they were all wonderful. All granite counters which makes the ambiance of a newer and stylish hotel.

Owner Response, 30 Octobre 2015

Elizabeth, I truly appreciate your taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that your interactions with the staff were pleasant; they take quite a bit of pride in the service that they provide to each guest. Thank you for your comments regarding the quality of our hotel; we recently underwent a major renovation and we are excited to see the improvements that will be taking place in just the next few weeks. I hope that you were able to visit some of the major attractions while you were here as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Very accomidating and comfortable"
Dennis R, 30 Octobre 2015

We have traveled quite a bit in the past and stayed at a different hotel chain for years. We found those hotels had really become neglected and were often dirty and not well taken care of. We were pleasantly surprised at Best western and will certainly stay with you again.

Owner Response, 30 Octobre 2015

Dennis, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. It is truly unfortunate to see hotel chains become neglected, especially when the guests begin to notice that neglect. I am glad that you found our hotel to be well taken care of and enjoyed your overall stay. I hope that you were able to visit some of the major attractions while you were here as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"not my favorite Best Western"
Connie S, 28 Octobre 2015

Recently I booked a package through Orbitz including airfare, hotel and rental car. This hotel looked like a nice place however, we were disappointed. Upon checking in for a week stay, we were asked for a credit card to secure a $50 fee "just in case there were any damages to room". I have stayed at many other BW and have never been asked to supply. The sheets were NEVER changed during the whole 6 night stay and we had to ask for clean towels. The toilet stopped up during the week and a young lady came to unplug it. One evening upon returning from daily activites, found used towels on towel bar and few clean ones. The breakfast was OK but not a great variety of food. I am a BW rewards member and upon check in was told that they were full and could not upgrade room. BUT, during the week the parking lot was empty. hmmm And last but not least, we were located on the first floor and could hear much room noise above us. Glad we spent time away and not in the room.

Owner Response, 28 Octobre 2015

Connie, I am very sorry to hear about your overall experience at our hotel. I can understand your concerns about the $50 hold on your credit card. Many hotels, including Best Western, are beginning to implement this; some have been doing it for quite a while, and for much more than just $50. This $50 is released on the morning of your checkout. I am also sorry to hear that you felt as though our housekeeping staff failed to service your room during your stay. However, I am confident enough in our housekeeping staff to say that neglecting to change sheets over a 6 day period, or placing used towels on the towel bar, is not something that they would do, unless there was a "do not disturb" sign on the door which prevents the staff from entering the room in order to protect your privacy. I can understand your frustration in regards to room upgrades. We attempt to automatically upgrade our Elite members if the rooms are available; it is very possible to not have the availability to upgrade a room, even in the middle of the week as our upgraded rooms could have easily been rented. Thank you again for staying with us as I know that you always have a choice in where you stay. Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great hotel like new !"
Lori C, 27 Octobre 2015

The staff for breakfast were exceptional. Not only did they keep the food stocked, they were clearing plates and asking if they could bring us anything! All Staff went above and beyond to be helpful and friendly. Accommodations great! Exceptional deal

Owner Response, 27 Octobre 2015

Lori, Thank you so much for your comments and taking the time to leave us feedback. The breakfast staff takes pride in the service that they provide, so I know that they will appreciate hearing your compliments to them. I am glad to read that the rest of the staff was able to assist you with anything that you might need. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"My favorite Best Western"
Robert G, 22 Octobre 2015

I travel regularly, and this is a great hotel. The breakfast is better (scrambled egg quality is important to me). The staff is friendly. There is a choice of 4 restaurants in walking distance. I've stayed here 5 times so far and have nothing negative to report.

Owner Response, 22 Octobre 2015

Robert, Thank you for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I appreciate your comments about this being a great hotel, especially from a regular traveler like yourself. We have made several improvements on our breakfast over the last several months; you may have experienced some of these changes since you have stayed with us many times. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you a 6th time! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great mountain view"
Rob Y, 21 Octobre 2015

Must have been renovated recently - very nice! Modern, clean, and bright. Breakfast was very good, although during peak times, hard to find an open table/spot to eat. Bed was very comfortable; we slept great! Lots of lighting fixtures in the room, most of which are 3-way. Staff is VERY helpful and nice! 5 out of 5 ! Shower was a little narrow. Hair drier blew too slow in low setting (although a much higher quality hotel we stayed at in Denver had the same model of drier!). TV programming was not HD; disappointing if you want to do a lot of that. And the remote was hard to find at first; it's white, not black, sitting in a special holder next to the phone. It's a special remote that can be cleaned easily by housekeeping, touted to be supposedly much less susceptible to passing on germs. Elevator was slow... and small, but typical for a hotel of this type. Sidewalk along north side of door could use a ramp for handicap access and ease of transporting luggage. Lots of parking space on that side, so it's very inconvenient to have to walk around to in front of the main (electric folding !) door if you have a heavy suitcase (we did) or have mobility impairment and the handicaps spaces are filled up. Card keys needed to be reprogrammed or reissued a few times.

Owner Response, 21 Octobre 2015

Rob, I truly appreciate you for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! You are correct that we were recently renovated; in fact, we have been open as a Best Western now for just over a year and we have been excited to see all of the changes and improvements that have taken place during that year. I was glad to read that you enjoyed your interactions with the staff. In regards to the card keys, remember to keep them away from electronics as they will demagnetize, but it is also possible that they have not been swiped for the correct number of nights or swiping one and not the other will also cancel one out. Thank you again for staying with us as I know that you always have a choice in where you stay. Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Value overall"
Jason J, 20 Octobre 2015

Not quite a 5 star experience, but definitely a 5 star value. Friendly and welcoming staff, clean and modern appearance, very good food for a "free breakfast," very big TV in the room compared to most hotels, good location with a short walk to a few great places to eat. Negatives: Bathroom a little small and cramped; elevator was really, really slow, and breakfast room too small for the large breakfast crowd, to the point I saw one couple just leave to buy breakfast rather than fight the crowd for free food.

Owner Response, 20 Octobre 2015

Jason, I truly appreciate you for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I was glad to read that you enjoyed your stay with us overall. I know that the staff works hard and takes pride in the service that each one offers to our guests. I am sorry to hear that you did have some negative experiences during stay, including the elevator and the breakfast room. The breakfast room has undergone many changes and improvements over the last several months, including the addition of extra seating; we look forward to seeing more changes as time goes on. Thank you again for staying with us as I know that you always have a choice in where you stay. Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Room was too small & crowded"
Susan B, 20 Octobre 2015

Have stayed at many Best Westerns and never had a room that was so small and crowded. Very disappointed. Barely enough room to turn around in the bathroom. Bedroom not much better. Hotel should have used this small space for guest laundry or storage. Might have been slightly better with a single bed but bathroom was tiny and cramped.

Owner Response, 20 Octobre 2015

Susan, Thank you for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I appreciate your honest reflection of the space available in the room and I do apologize for your experience. I hope that you enjoyed the other amenities that our hotel has to offer including the free hot breakfast as well as the pool and hot tub. Colorado Springs also has many attractions to visit and we are just a short drive from many of them in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Unexpected stay-good choice"
Bill H, 19 Octobre 2015

We had to relocate unexpectedly to a lower elevation as I was having breathing issues at a higher elevation. Luckily, I found this hotel in Colorado Springs. This is a nice hotel with nice folks manning the front desk and kitchen area. There is ample parking and the hotel is just off I-25 and accessible to Garden of the Gods where we spent some time. There are a number of restaurants in the nearby area. The hotel room was nice with a seating area next to the window over the a/c unit. The a/c worked fine and quietly. The bathroom was smaller but very nice. For two people, the bathroom is fine. Wi-fi was excellent. TV reception was good. The breakfast area could get busy in the morning depending upon what time you got there. The staff worked hard to maintain the supplies and replenish the trays given the amount of guests at the time. Coffee was available during the day and evening and there was fruit water available in the lobby. If you decide upon a day trip, the Royal Gorge is an hour or so away and is interesting to see, particularly if you have never been there. Again, access to I-25 is very easy and there is a gas station prior to the freeway. I understand the Air Force Academy is nearby along with some other sights which we did not get to due to time limitations. Access to the upstairs is by elevator. The hotel appeared clean and well maintained. This turned out to be a good choice on short notice and we got to see some country and sights we would have never seen.

Owner Response, 19 Octobre 2015

I am so glad that your took the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I am sorry to hear that the high altitude was causing few problems, but I am glad that it led you to an unexpected treat. I was certainly glad to see that you enjoyed your overall stay. We are certainly fortunate to be located where we are, so close to restaurants and shopping; I hope that you had the opportunity to visit a few of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Quiet, clean, and modern"
bearho21, 19 Octobre 2015

I was pleasantly surprised by how modern and clean the room was. It also had a wonderful view of Pikes Peak, which was an added plus. One thing I did notice was how quiet the rooms were. One more bonus to the room, great shower and bathroom facilities.

Owner Response, 19 Octobre 2015

I am so glad that your took the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! Waking up to Pikes Peak every morning has to be one of my favorite features of our hotel! I am pleased I read that our staff was very accommodating during your stay as well. I hope that you had the opportunity to visit a few of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Lovely Hotel Stay"
StephanieLFranklin, 19 Octobre 2015

This hotel was close to everything, staff was amazing, hotel was clean and modern. Everyone enjoyed it! It was close to the stairs and we could park closer to a different entrance. Breakfast was enjoyed by everyone!

Owner Response, 19 Octobre 2015

I am so glad that your took the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! Having an entrance on just about every side of the building create a lot of convenience. I am pleased I read that our staff was very accommodating during your stay as well. I hope that you had the opportunity to visit a few of the major attractions in the area. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Excellent"
SVinLV, 19 Octobre 2015

My friend and I stayed in a much more expensive boutique hotel in Denver the night before ($350+) and both of us were much happier with our stay here. The rooms are very large and the bathrooms modern. It was clean and the breakfast good. WiFi was pretty fast and the location very convenient to the interstate. I was worried about the sound from the highway but never heard much even though my room was on the side of the highway. Pleasant staff....just a really good experience.

"Pleasantly surprised...."
michael h, 19 Octobre 2015

We were very pleased with the quality of our stay at Peak Vista. They were mostly full, but still were able to do well in handling the visitors. Breakfast was slightly above average for the hotel stay variety, location was right for us, clean...that's what matters most to us these days.

"Great stay for vacay"
Morgan P, 18 Octobre 2015

Great complimentary breakfast, rooms were clean and upkept during our stay. Quiet during the nights, therefore allowing for good rest. Staff was welcoming and overall very accommodating place to stay.

"Pleasant surprise"
Tglant, 16 Octobre 2015

This hotel is spotless. The lobby is really nice and our room was super clean. The shower was a rainfall with sliding glass doors. No mildew or water spots anywhere. The cleaning crew was nice and the breakfast was a mix of hot and cold to get the day off right. I really enjoyed this hotel. The $100 refundable fee at checking was a bit of a surprise but maybe that's how the ensure the rooms are taken care of.

Owner Response, 16 Octobre 2015

Thank you so much for taking the time to leave us feedback regarding your stay. I was glad to read that you enjoyed your overall stay and found that everything was clean and in working order. I am please to read that you enjoyed your experience with breakfast; I know the breakfast gals work very hard to make sure everything is just right. I hope that your were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manger 719-598-7500 [email protected]

"EXCELLENT HOTEL"
KyandKay, 15 Octobre 2015

Great location, excellent rooms, helpful and friendly staff. The overall appearance of the hotel was great. The breakfast was very good. The price was reasonable for such a great hotel. I highly recommend this hotel to travelers visiting the Colorado Springs area.

Owner Response, 15 Octobre 2015

Ky and Kay Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am glad to read that had a wonderful experience while staying with us. The staff takes a great amount of pride in the work that they do in order to provide you with great customer service and ultimately a great experience. We appreciate your recommendations. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Second time with this Best Western"
Elaine G, 14 Octobre 2015

The rooms are so pleasant! This particular Best Western had a walk in shower with a "rain" shower head. Wonderful! My only wish is that on this type of walk in shower, as well as the tub shower, that there would be a rod to grab as getting in and out of the shower as the tubs and showers can be a little slick. We always stay at a Best Western if one is available!

Owner Response, 14 Octobre 2015

Elaine Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. It was nice to have you stay with us again and I am glad to read that you have enjoyed your stay for a second time around. The rain shower head definitely has to be another one of my favorite items in the room. We appreciate your loyalty and thank you again, Elaine, for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Good location"
PokeyPaddler, 14 Octobre 2015

This hotel is located just off I-25, along with several other chain hotels, north of downtown Colorado Springs and the exits for attractions such as Garden of the Gods, Cliff dwellings, and Pike's Peak. There are only a couple of restaurants within a 5 minute drive, but the buffet breakfast will help you get your day started. Attractive, spacious, lobby has cold water, coffee and tea available most of the time. Rooms are clean and satisfactory, but the square table would be better replaced with something narrower, or even something lower to have more places to put travel bags. Desk staff is present, but for some reason, did not make us feel welcome at all. Appears to be no rules about wearing shoes in the common areas. Several children were going back and forth to the pool with wet feet, leaving the floors in the hall and elevator wet and slippery for the rest of us. This made us quite nervous about falling. Staying in a room on the front side of the hotel, no matter which of the three floors, allows views over the parking lot to the mountains in the distance; very pleasant. The view from the second floor was lovely, but did not quite make up for the awful noise from the room above. I would recommend a third floor room to avoid that noise; apparently, very little, if any, sound proofing was used in between floors when this hotel was built.

Owner Response, 14 Octobre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. We are certainly fortunate to be located where we are, so close to many of the attractions that you have mentioned. While there are restaurants located directly behind and to the side of the hotel, there are many more that are just up the road. I am sorry to read that the front desk staff did not make you feel welcome. I will speak with the staff to ensure that they are making everyone feel welcome. We do have the upgraded rooms that allow for a spectacular view of the mountains. I am sorry to hear that there was noise coming from the floor above you as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Excellent Hotel!!!"
Koushik M, 13 Octobre 2015

Wonderful Rooms, Great Breakfast, Friendly Staff, Excellent Location. Very good and clean rooms . Really had a nice time staying in this hotel .. if ever I would visit Colorado Spring I would definitely stay in this hotel.

Owner Response, 13 Octobre 2015

Koushik Thank you so much for your feedback regarding your stay with us in Colorado Springs! I was glad to read that you had a wonderful time during your visit to the newest Best Western in town. We appreciate each if your comments as the staff works hard to make sure that the guest experience is a positive one. I will be sure to let the rest of the staff know about your compliments to them and their service. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great view of Rockies, great place to get set for a day of adventure"
Tina L, 13 Octobre 2015

Our room was third floor and faced the Rockies. It was a stunning view, especially in the morning with the sunrise on the mountains. The room was what we expected from a Best Western PLUS, clean, spacious, comfortable bed. Morning breakfast was great with hot and cold options. We were set to go for our day and didn't waste a lot of time or money having to go out for breakfast. Staff was very friendly. Indoor pool was clean and refreshing. Hot tub was clean and relaxing after a day of trekking around.

Owner Response, 13 Octobre 2015

Tina Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I have to agree that the view of the mountains is a spectacular view and we are in a great location to see them at any time of day. Reading through your review, I was glad to read that you enjoyed your stay overall. I will be sure to let the staff know that you appreciated their friendliness and their service, this includes the breakfast staff as well! I hope that you were able to busy some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Great Hotel, Great Location."
David N, 11 Octobre 2015

This is a beautiful Best Western property. I thoroughly enjoyed my stay and hope to return soon! Everything seemed very clean and new. The decor was modern. I loved the view. I had a very wonderful experience.

Owner Response, 11 Octobre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I was glad to read that you enjoyed your overall experience at our hotel. We recently underwent an exciting renovation, and there is more to come! I hope that you also had the opportunity to visit some of the major attractions in the area as we are so close. Thank you again for staying with us as we know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Clean and Spacious"
TinpusherCheshire, 11 Octobre 2015

Hard to fault our experience here. Conveniently located near the I-70, GOTG's and Pikes Peak (35 mins to gate). Front desk staff were very helpful, the room was immaculately clean and spacious. The shower was powerful if a little noisy. Nice touch was the cute folding of the hand-towels - something a bit different. Wifi performed well and business centre PC's and printer were easy to use. We didn't use the pool facilities at this hotel. Parking easy. The hotel is close to a couple of restaurants. We ate at Outback Steakhouse and had no complaints. Exit hotel via rear access and 3 minute walk past Hooters. The breakfast was complimentary but as we found with all our chain hotel experiences it is a very poor affair. This was the last hotel of our stay which included BW, HI group and Hilton Garden as well as some independents. Wake up America - vote with your feet. All our complimentary breakfast experiences were very disappointing and on occasion inedible. Credit though to BW Peak Vista - one of the better efforts.

Owner Response, 11 Octobre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! Our location is very convenient for any traveler whether shopping, or just getting a quick bite to eat. I am glad to read that you found everything in your room to be pleasant and in its proper place as well as in working order. I am saddened to read about your breakfast experience, whether at our facility or either of the others along your journey. Many improvements have been made to our breakfast in both presentation and quality; many more improvements and upgrades to come as well. Thank you again for staying with us as we know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Brief stopover - glad we did"
gbmpython, 11 Octobre 2015

Very nice, clean room and facilities --very professional and helpful front desk staff...walking distance to several very good restaurants. No loud noises. Very quick and efficient check-in. Very glad we chose this hotel to stay overnight.

Owner Response, 11 Octobre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I was pleased to read through your comments regarding the cleanliness of the room and the helpful staff. We certainly take pride in the work that we do and the customer service that we provide. Our location is great as we are close to restaurants, shopping and many of the major attractions in the area. You mentioned a “quick and efficient” check-in'; Best Western also offers an “Express Checkout” which also minimizes your time at the desk in the morning – which maximizes your time visiting Colorado Springs or heading to the next destination. Thank you again for staying with us as we know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Look for other options"
288deborahk, 07 Octobre 2015

Ok but not the best Best Western we've stayed in. The room had a bit of odor and there was a strange brown stain/drops on the wall. The maintenance person was pleasant when he removed them but the front desk wasn't overly friendly.

Owner Response, 07 Octobre 2015

Deborah, Thank you for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs. I am sorry to hear about your experience with the cleanliness of the room. I am glad that the maintenance engineer was able to address the issue and that he was courteous during your visit. I am sorry to hear that the front desk staff was not overly friendly. I will be speaking with the front desk staff to ensure that our positive customer service is reaching to all guests. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"sightseing in Colorado Springs"
Lyn985, 06 Octobre 2015

very nice facility, clean, close to restaurants, and several local attractions. Great staff, however, we booked a suite and it was basically a regular room with a armless chair and hassock. Having styed in many other Best Western Suites, this was a big disappointment, certainly did not qualify as a suite by the Best Western standards that I have utilized on many many previous Best Western stays.

Owner Response, 06 Octobre 2015

Thank you so much for taking the time to leave feedback regarding your stay with us in Colorado Springs. I am appreciative of your comments regarding the overall picture of the hotel; clean, accessible, and friendly staff! I am sorry to hear about your experience regarding the suite room. Our design has been approved by Best Western as well as each of the classifications of rooms. I hope that you were able to visit some of the major attractions in the area as well. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"great hotel"
Saxon S, 06 Octobre 2015

This is a clean, friendly, well-appointed hotel. Good location. Breakfast good. Rooms quiet and bed comfortable. I would highly recommend this hotel for business, family, leisure travel. Restaurants within walking distance.

Owner Response, 06 Octobre 2015

Saxon Thank you so much for taking the time to leave feedback regarding your stay with us in Colorado Springs. I appreciate your comments regarding our cleanliness and our friendly staff! Our location is definitely ideal for any traveler as we are close to shopping, dining, and many of the major attractions – some of which I hope that you had the opportunity to visit. I thank you for your recommendations as well; word of mouth has always been the best mode of referrals, but our voices become much bigger with social media like TripAdvisor! Thank you again for staying with us as I know that you always have a choice in where you stay. Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Would stay here again"
wheljenn, 30 Septembre 2015

We stayed for 4 nights in room 208. Clean, updated, spacious room. Wished there was a view of the mountains instead of parking (maybe on a higher floor and different side?), but we were not in the room much. Very convenient location right off the highway. Breakfast area seemed shorthanded - one morning there was pretty much nothing even though there was an hour left, and the next morning we waited quite a while for food and coffee to be replenished. Overall a good hotel, nice rooms. I became obsessed with the cucumber-infused water in the lobby!

Owner Response, 30 Septembre 2015

Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I understand that having a room without a view of the mountains can be a little disappointing; we do have them available and it is definitely worth the small upgrade fee! We are certainly fortunate to be located where we are, of course right off the highway as you mentioned and even close to some of the major attractions in the area. I am sorry to hear about your experience during breakfast; I know that the ladies work hard to make sure all the food is replenished quickly, but sometimes it is eaten before they can make it. I am glad to read that you enjoyed your overall stay. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Cheerful lobby & staff."
Erin B, 28 Septembre 2015

We had experienced an issue with our online reservation & the staff did a great job at resolving the manner. The breakfast offered many different options & was tasteful. One room for improvement would be the cleanliness of the room–more attention to detail.

Owner Response, 28 Septembre 2015

Erin Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! I am sorry to hear about your experience with the online reservation, but I am glad that the staff acted quickly to resolve the situation allowing you to stay with us. Thank you for your comments regarding breakfast; I know that breakfast gals work really hard to ensure they continue serving tasty food! We will certainly heed your comment about the cleanliness of the room; the housekeepers are extremely thorough and do take pride in their job, as such I will make sure the housekeepers continue to keep their eyes peeled when cleaning the rooms. Thank you again for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

"Colorado Springs Hotel"
Sharon T, 27 Septembre 2015

We had a group-on special for this hotel. It met and exceeded our expectations. The breakfast was great and had good hours. Our room was clean, nice, and comfortable. The bed was a little soft for me, but my husband liked the bed. We were given a nice room even with a special rate.

Owner Response, 27 Septembre 2015

Sharon, Thank you so much for taking the time to leave us feedback regarding your stay with us in beautiful Colorado Springs! Groupon certainly has some amazing deals and I am glad that they were able to point you in our direction. I am glad to read that you enjoyed your stay overall and that you enjoyed our breakfast; an important meal before you get your morning started. Thank you, again, for staying with us as I know that you always have a choice in where you stay. We look forward to seeing you again! Justin Arnold Assistant General Manager 719-598-7500 [email protected]

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
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Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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