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Promotion code

Best Western Plus Hotel Peak Vista Inn & Suites, Colorado Springs

7265 Commerce Center Drive, 80919-2635, Colorado Springs, United States - See on a map
Best Western Plus Peak Vista Inn & Suites - Experience the meaning of true comfort at the Best Western Plus Peak Vista Inn & Suites. The Best Western Plus Peak Vista Inn & Suites is ideally located in the center of Colorado Springs. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Experience the vacation of a lifetime at Best Western Plus Peak Vista Inn & Suites. Located in Colorado Springs, just a short drive from Denver, you’ll be surrounded by the very best nature has to offer. Our 100% smoke-free hotel is just minutes from the U. S. Air Force Academy and other popular attractions. Our amenity package includes a complimentary hot breakfast, well-equipped exercise facilities, an indoor pool, guest laundry, a business center, and free Wi-Fi. We have an on-site sundry store for your convenience, and fully accessible guest rooms are available. Inside our inviting accommodations, you’ll find everything you need to enjoy a restful and relaxing stay. Our pet-free, cannabis-free rooms include cable TV, a coffee maker, microwave, and refrigerator. a work area. dataports. and a host of other helpful amenities. Whether you’re here for business or leisure, you’ll love the view at Best Western Plus Peak Vista Inn & Suites.

Best Western Plus

Hotel Peak Vista Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2022
 
Travelers_Choice 2020
 
based on 2370 guest reviews
NOTE ISSUED
Excellent
1614
Very Good
533
Average
144
Poor
56
Terrible
23
REFER TO NOTICE
Business Business
225
Couples Couples
645
Family Family
1061
Friends getaway Friends getaway
101
Solo travel Solo travel
90
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"The staff was fantastic!"

5
Jennifer J, Nashville, Tennessee 19/05/2022

We were in town for a graduation and I was working from the room part of the week. We skipped housekeeping services and just picked up things we needed (toilet paper) from the front desk when we needed it. Everyone was incredibly nice. Breakfast was good and the gentleman running the show was great.

"Ms."

5
User 17/05/2022

For my 71st birthday I traveled from Arizona, New Mexico,Texas, Missouri, Illinois,South Dakota Wyoming, back through New Mexico, Arizona For most of the trip I stayed at a Best Western Every time I stayed I was pleased with the staff was courteous and helpful. If I travel again my first choice will be Best Western Hotel.

"Short short stay but nice staff"

4
Slimdog27, Colorado Springs, Colorado 14/05/2022

We had a wildfire on 5/12/22 here in Colorado Springs and we had a mandatory evacuation for the fire was nearing ours and many other homes in the area. We gathered our 4 children, 3 dogs and important items, headed to the northern part of Colorado Springs. We stopped briefly at my sister's and her husband's house briefly where we gathered ourselves. She looked up hotels that are pet friendly and found this Best Western Plus. We confirmed our reservations and headed up that way. We got to the hotel and the front desk staff was very friendly. We let them know that we may only be staying a short while there while waiting for the mandatory evacuation to be lifted. As we got the kids and pets inside we saw that others that had evacuated also were coming in with reservations. The rooms were very clean and there were a couple of restaurants plus a convenience store right down the way where I ordered take out for us all for we hadn't eaten for some time. By the time we finished eating in the room, the evacuation had been lifted. We decided to head home. We actually only stayed a couple of hours but the hotel, the atmosphere and staff were great. If I have friends come into town with pets ( and even without) I will recommend this hotel.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're glad you chose our hotel to be your safe haven. Thank you for taking the time to leave a review. Our staff strives to make sure our guests are comfortable during their time here. Please keep us in mind if you ever need a home away from home or for future guests! Best Wishes

"Nice BW"

4
F9257MHphilipd, Palatine, Illinois 08/05/2022

Enjoyed staying at this location. The room layout was a bit strange/cramped in that the desk blocked entrance to the room when in use. I would suggest that a room with a King rather than two Queens might be better.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
F9257MHphilipd; Thank you so much for the review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Vacation"

5
Ross R, Miami, Floridal 07/05/2022

Everything was fine no complaints . Good et location to visit attractions. Staff was helpful, who ran the breakfast was especially nice but don't remember his name. You get good value for the money spent.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Ross R Thank you for taking the time to leave us a review. Our staff will hear how great they're doing, we appreciate you letting us know that we made your stay comfortable and hope to see you the next time you come through. Best Wishes!

"Perfect night stay"

5
Nicholslauren18, El Paso, Texas 04/05/2022

Wonderful stay in the perfect location. There is nothing negative I can say. Very clean, perfect location, normal hotel hot breakfast. Very nice staff. It was one of the best Best Westerns I've ever stayed at.

"View of Snow-Capped Peaks"

5
picasso627, Denver, Colorado 29/04/2022

This is a great location with a beautiful view of Pikes Peak..........close to Garden of the Gods, Briargate Shopping Centet, and plenty of restaurants nearby. They also accept pets, yet this is a relatively quiet hotel.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
picasso627, We enjoyed hosting you at Best Western Plus Peak Vista Inn & Suites! Thank you for your kind compliments on our friendly service and convenient location. Should your travels bring you back to beautiful Colorado Springs, we would love to see you again!

"3 day trip"

5
User 29/04/2022

Everything went great! Front desk and breakfast staff, working hard and friendly smiles. Pool and jacuzzi were clean and lots of towels. Our room was a king suite, had Everything we needed and beautiful views. Bed, bedding and pillows were comfortable, All white, soft and clean. Room was fresh and cleaned well. The overall hotel was family, dog, couple and business travelor friendly. I will stay here again and recommend. Location is perfect, close to Garden of the Gods, Manitou Springs and 3 good restaurants and a Circle K within the parking area. Nothing negative, we had a good trip and this Best Western was at the top of the list for us.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
lindamJ8921XL, Thank you so much for leaving us some feedback. We are thrilled to see that we were able to met your expectations during your recent stay. Your comments will be shared with the entire team and we do hope to welcome you back, if your travels bring you back toour beautiful town. Best Wishes

"Weekend Stay"

4
User 26/04/2022

The minute you enter the hotel you are greeted by the most friendliest staff around. The staff was always there to help you. My family enjoyed the clean rooms, as well as the breakfast every morning. The breakfast staff was always there to make sure the food was always fully stocked and there to fill your coffee when you were out. Best hotel around!! Thanks for a great stay!!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
G7543FNheidie, Thank you for choosing Best Western Plus Peak Vista Inn & Suites to host your stay. It is fantastic to see that you liked our clean, comfy accommodations and friendly guest services. We are also pleased to hear that you liked our delicious breakfast options and we look forward to welcoming you back in the future. Best Wishes

"Nice, affordable hotel."

5
35jlt99, Sioux Falls, South Dakota 25/04/2022

This is the second time I've stayed at this property. While it is somewhat dated, it's a great place. Very comfortable beds and the best showerheads in the business! The mountain view rooms are going to cost a bit more but worth the extra money. Enjoy!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
35jlt99, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

""Always a Great Place to Stay!""

5
User 21/04/2022

Been staying here for the last 5 years and has never disappointed us! Very clean and friendly staff. Mountain views are awesome too. The pool and hot tub are an added bonus. You are next to the highway but here no noise.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
BreeandJake, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best WIshes

"The staff were accommodating, kind, and helpful."

5
User 18/04/2022

We booked our room last minute and we had great rooms. They were clean and quiet. The breakfast had many options to choose from that to accommodate our family. The hotel was also close to many attractions we had planned.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
518kamia, Thank you for the fantastic review. We are thrilled to see that you enjoyed your recent stay with us. Please keep us in mind if your travels brings you back to the area! Best Wishes

"A great place to grieve since I came for a funeral"

5
96bethanyw, huntsville, United States 17/04/2022

I came from out of town (AL) for a family funeral. Clean, comfy beds. Great kureg in room, microwave and fridge. Shower perfect. Danielle was amazing. She should be manager. She went above and beyond!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 96bethanyw, We are happy to see that our team was eager to please when you needed help, I will make sure that Danielle receives the praise she deserves! Thank you for taking the time to leave such a kind review. Best Wishes

"Little slice of mountain heavan"

5
roarE144, Little Rock, Arkansas 13/04/2022

This place was super clean! The staff was super friendly and we had a fantastic view of pikes peak. I can't say one negative thing about this hotel. And a big plus was the shower pressure! It's so good that it could clean a car! We will be visiting again.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
RoarE144, Thank you so much for the great review of our property. We do our best at making sure guests are comfortable during their stay. We look forward to welcoming you back again sometime soon. Best Wishes

"Good location, clean, good breakfast"

4
moonriseny, Irvine, California 12/04/2022

Very good location, next to the 25, but no noise from the highway inside the room. Room is small but clean, breakfast is good. The is a good restaurant "old Chicago" within walking distance. Overall, very good value.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Moonriseny, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Nice place!"

5
Sue L, Oro Valley, Arizona 12/04/2022

Stayed here just one night passing thru. Had a lovely room with a view of Pikes Peak. Staff was friendly. Jae checked us in and was fabulous. She really made us feel welcome. Breakfast was the usual fare, but they had a pot of green chili that was really nice. They also had individually wrapped muffins and tasty breads. A big thumbs up!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for your kind review. Thank you for your kind review. We are happy to see that you enjoyed your recent stay with us, especially our breakfast! I will pass on your compliment to Jay and we do hope to welcome you back in the near future. Best Wishes

"Colorado Springs stay"

5
User 11/04/2022

I LOVED this hotel and the staff! The hotel is clean, beautiful and very comfortable. The mattresses and pillows were super comfortable, the elevator was fast and the room and bathroom were very clean and pretty. There was a lot of space in the 2 -Queen room we stayed in with a large window seat. As one with pet allergies (although I love animals), it is nice to find hotels that keep some portions pet free. It is conveniently near the highway but far enough away that I didn't hear any traffic noise. The staff is amazing and prompt. I will always stay here when I am in CO Springs, CO!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Roger P, Thank you so much for the great review of our property. We do our best at making sure guests are comfortable during their stay. We look forward to welcoming you back again sometime soon. Best Wishes

"Nice"

5
azloon, Sierra Vista, Arizona 10/04/2022

Danielle at front dest was very helpful and knowledgeable. Would stay again. Breakfast was better than most. Ate at Pine Creek restaurant that was close by and had excellent food. Room was very clean. No local channels on TV though. Lot of chain restaurants close by.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for the great review of our property. We do our best at making sure guests are comfortable during their stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Very clean and comfortable rooms."

5
BeckyW1255, Halliday, North Dakota 06/04/2022

The hotel is easy to get to and you wont be disappointed. The rooms are nice and comfortable. The hotel is clean and very nice. The breakfast has many options to fit any needs. Stadff is friendly and make your stay even more comfortable.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Becky W125 , Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Exceeded our expectations!"

5
User 05/04/2022

It started with the nicest person ever on the phone when I called to confirm our pet friendly room after booking online. I'm ashamed that I forgot her name. We enjoyed our stay here so much it is very updated, clean and nice looking place. They welcomed our pets with treats and pick up bags it was such a nice feeling to have our dogs be so welcomed. There was nice grassy areas for walking them. There is also an Outback and an Old Chicago practically in their parking lot. In addition there is a gas station right there to fill up before you get back on the freeway. This was my first Best Western Premier stay and I'm so happy we have two more to go for our cross country trip to move us and our dogs east.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for your kind review of the Best Western Plus Peak Vista Inn and Suites! We appreciate you taking the time to let us know you had a good stay and are looking forward to welcoming you again in the near future. Best Wishes,

"Very cute and friendly staff"

5
User 04/04/2022

Felt very welcomed and even got to check in early since we got into town early. Comfy bed and pillows, AMAZING mountain view, cable, and good hot water and pressure for shower. Absolutely will be back.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for the great review of our property. We do our best at making sure guests are comfortable during their stay. We are looking forward to welcoming you back again sometime soon. Best Wishes

"Colorado Springs Best Western"

4
elainiew, Lexington, Kentucky 03/04/2022

Our stay was really nice- the things that were excellent are: the check-in with the kindest, most accommodating young lady- she gave us an excellent corner room on top floor with an amazing view; the best free hot breakfast with fresh, homemade food; the location was walking distance to restaurants; the friendly housekeeping staff. Plus, thank you for providing a KEURIG coffeemaker with coffee, a microwave & good size refrigerator. The downside of our stay was the mattress needs to be replaced; the tv has no movie channels and few watching options; the bathroom sink lights were very dim, and the shower tile needs a good mildew cleaning. Overall, we weren't in the suite for very long but did enjoy our stay.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello, Thank you for your kind review. We are pleased to see that you enjoyed your stay with us overall. I do apologize for the issue with the mattress and room you had. Thank you for bringing it to our attention, so we can address these issues right away. Again, thank you for your kind review. best regards,

"Excellent staff"

5
User 31/03/2022

The room was clean and roomy. The staff was excellent ! I have a broken shoulder and someone was always happy to put my hair up for me. Courtney at the front desk was very helpful with places to go and things to do. Would definitely stay there again!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Puppyrun, Thank you for taking the time to leave us a review. We are happy to see hat our team was eager to please, when you needed help. I will make sue that Courtney will receive the praise she deserves. again, thank you for your kind review, Best wishes

"Friendly, clean and great pet policy"

5
jennifercX5501EP, Denver, Colorado 28/03/2022

Staff was super helpful at the front desk. The room (pet friendly) was very clean and not second rate like it often is. LOVED the pet policy of the deposit. Other places charge PER PET PER NIGHT and this was a refundable deposit with a very reasonable fee. Super appreciative of that. Breakfast was delicious and well stocked throughout the morning, it wasnt a one and done deal. Green chili was delicious. Kitchen Staff was very attentive. Would absolutely stay there again.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello jennifercX5501EP Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best wishes

"Good stay"

4
Randy A, San Marcos, California 27/03/2022

Stayed here on an extended weekend. Overall clean room, bathroom a tad small for two people but it worked. Mini fridge and microwave. Breakfast was ok but did the trick, ended up eating breakfast on the third day. The gym was a disappointment. Small and the treadmill not working, elliptical was worn out with duct tape on the handles. The location was on the outskirts of down town, closer to the academy, easy freeway access. About a mile away was numerous restaurants. Overall a decent place to stay.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Randy, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best wishes

"Would Stay Again"

4
gmasdollbaby, Fort Worth, Texas 25/03/2022

This hotel saved my life during my recent apartment hunting trip to Colorado Springs. There was such easy access to all of the things I needed to see, with it's convenient location, and the bed was amazing to come back to, after exhausting, stressful trips out to find my new home. The staff was always available to discuss special requests, and provided thoughtful alternatives, if said requests were outside the realm of possibilities. The only flaws in my stay were having to wait to check in, because my room was not yet ready (they'd been fully booked the night before), and having only a chair, instead of a sofa, in the sitting area of my room. Even the latter was only an issue of expectation, as I was traveling alone, and didn't actually end up needing a whole sofa. Otherwise, for the price, this stay was excellent!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello , We are pleased to see that we were able to make your stay a comfortable one. Our Team is always eager to take care of our guests needs. i do apologize that your check in got slightly delayed. We make every effort to have all rooms ready by check in time but occasionally we are just not able to. Again, thank you for your kind review and welcome to our beautiful city. Sincerely,

"Great place to stay."

5
kamiayres, Menomonie, Wisconsin 24/03/2022

The hotel is clean and in a safe neighborhood. The staff were friendly and accommodating. The breakfast offered many options to choose from. The hotel is located close to Pikes Peak and Garden of the Gods.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best wishes,

"Great services friendly staff clean room"

5
User 20/03/2022

Would highly recommend our stay was just as we expected the room was clean the staff was very friendly easy access to a lot of things the breakfast bar was great with plenty to choose from overall great

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello kathyzamora87, Thank you for your kind review. We are happy to see that you enjoyed your recent stay with us, especially our breakfast offerings. We do hope to welcome you back real soon. Best wishes,

"Pictures are deceiving!"

1
User 19/03/2022

Pictures are deceiving! The rooms are tiny and the beds are small. The room has an Oder. It was equivalent to a motel 6. Highly disappointed. Everyone was in the lobby complaining. The staff admitted it was not the same room as pictured Online.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
dear jessicahunnicutt2013, Thank you for taking the time to leave us a review. We are deeply sorry that we were not able to met your expectations. Your booking was made through a 3rd party, and a standard room with 2 Queen size beds was booked. We do understand that the room was not what you envisioned, but the room pictures are very accurate. Our Hotel does provide different room types and sizes, but we were sold out of the larger rooms. It is my understanding that the team tried to work with you to find an appropriate solution but we were just not able to do so . I am not aware of other guest standing in the lobby to complain, as we were busy checking other guests in. Again, I do apologize that we could not met your expectations, regarding the room size, even though clearly stated on any 3rd party websites. Sincerely, Nicki

"friendly and clean"

4
dianemustang, Westcliffe, Colorado 09/03/2022

It seemed older but was very clean and the employees were very nice and accommodating. We had to leave early because of snow, so didn't eat breakfast. The place was quiet and the bedding was very comfortable

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello dianemustang, thank you for your kind review. We are elated to see that you enjoyed our bedding and the quietness our Hotel provided. We do hope to welcome you back, so that you can enjoy our fantastic breakfast, Best wishes,

"Will be back!"

5
User 09/03/2022

We stayed overnight on our way home and we we tired and stress out due to weather and driving. We came in to Best Western and this hotel was so nice. It was clean and felt safe and convenient. The room was affordable and roomy. Bed was comfy and a comfortable sitting area in the room. Highly recommended and we will visit again!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
rebeccaeR1578TN, We are so happy to learn that you enjoyed your recent stay with us. I will make sure to share your positive feedback with the entire team. Best wished,

"Vacation trip"

5
User 03/03/2022

Rooms were very clean. All staff were very polite, accommodating and helpful! Breakfast was great, lots of variety and plenty stocked. Great location, close to anything we wanted to do! Would Definitely stay here again!!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Heimie12, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Overnight stay"

5
User 28/02/2022

The customer service was amazing and very professional. Very clean hotel room. The bed was comfortable. The location is close to everything. My wife and I will use this hotel for future vacations and stays.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Asdndwd1008, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best wishes

"Best hotel I have stayed"

5
Tinarouise61, Petersburg 26/02/2022

I know it's a gamble booking a hotel, but this turned out to be the jackpot. Friendly, courteous staff even when there was a power outage they were there to make sure everyone had what they needed. Great

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Guest, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon.

"Great staff. Decent rooms."

4
User 09/02/2022

Great staff. They helped me out with a booking issue. Nice clean pool and rooms. Internet worked great. Walking distance to multiple restaurants and stores. The area seemed safe. There is a trailhead not far away. Shower was excellent. Cons- Breakfast is mediocre (no fresh fruit, limited options). I did enjoy the green chili stew. The hotel is probably in need a remodel, but I take clean and friendly over brand-new any day. Workers are not masked. Rooms are a bit small.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
We greatly appreciate your comments, we are also happy that you enjoyed the amenities of the hotel. We do offer a variety of breakfast items and change our menu daily. I do apologize that you did not like our offerings, which also includes 2 different fresh fruit options. We will take your your comments under advisement when we redo our menu in the near future. Our Hotels Hotels offers different room sizes and we would have been happy to move you to a more adequate room. The state Colorado does not mandate an Indoor Mask policy but please be assured , we take every precaution to provide a safe and clean environment for our guest's. Again, we value your feedback and we are thrilled that we were able to provide you with an excellent experience, Best. We look forward to your future stays here at Best Western Plus Peak Vista Inn & Suites.

"Overnight with pets"

5
User 08/02/2022

We had a plumbing emergency and stayed overnight at this facility with our two pets. They were very on top of things, the room was clean, and the breakfast was good! Our dogs felt comfortable there it seemed. For sure would recommend if traveling with a pet.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Lilwja, Thank you for your kind review. We are thrilled to hear that we could provide you with an exceptional; Service and that your dogs felt comfortable. Looking forward to your next stay,

"Joseph"

5
User 06/02/2022

My time there was great! The lady at the front desk name Danielle I'll never forget how nice and helpful she was. Wonderful woman! wonderful woman! I feel the place was in a great location and very convenient close to anywhere I needed to go.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hi Joseph, Thank you for your kind review. I will make sure to tell Danielle, how great she was. we do hope to welcome you back in the near future. Best

"First time at a Best Western, and it was exceptional!"

5
johndhanson77, Powell, Ohio 06/02/2022

Excellent value for the price! Clean room, glass walk-in shower with powerful, relaxing showerhead; ironing board that opened silently!!; full breakfast with fruit, hot & cold beverages and cooked foods (gluten-free guest left full!); loved the scenic observation deck--perfect view of the Rocky Mountains; friendly, helpful staff

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear johndhanson77 , ,thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Good location, easy to access, friendly service, clean room."

4
marka118, Del Norte, Colorado 05/02/2022

I would recommend it to anyone wanting a nice place to stay at reasonable rate. Easy to find, nearby shopping, direct route to St. Francis Hospital. North side of Colorado Springs but near entrance of I-25.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello marka 118 , thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Good Hotel but needs some repairs"

4
marykaybb_13, Sun City West, Arizona 03/02/2022

We picked this hotel because of the proximity to our family and the fact that it had an indoor pool and a good price. We've had good luck with BW Plus hotels in other cities so we gave it a shot. It is in a great location, right off the I-25 and near many restaurants, shopping, the AF Academy and all the great things that Colorado Springs has to offer - so that is definitely a positive. They had a good hot breakfast every morning, and the staff couldn't be more friendly. Because of staff shortages they didn't offer daily housekeeping unless you asked for it. I'm ok with that - we are OK reusing towels and setting trash out in the morning. The room itself was small and in need of repairs - they looked nice, Microwave, refrigerator, Keurig were very handy; but the drawers didn't work in the dresser (very cheap furniture) the bathroom didn't have a vent fan, so there is obvious moisture damage and the shower pan creaked when you showered like you would fall through to the floor below. We had great fun at the pool with our granddaughters however the paint on the ceiling was peeling badly and the floor of the hot-tub was really sandy, plus the towels they provided were really thin and very small - so not terrible but just need a few repairs and upgrades. All in all a good experience but just needs some TLC to improve. We truly appreciated the staff - and the bonus of the Mule Deer at the front door our first morning there.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear marykaybb_13, Thank you for sharing your feedback about your recent stay. We are thrilled to see that you enjoyed our Breakfast offerings and were overall satisfied with your stay. Of course we will take your suggestions at heart and will make the necessary on the issues you have mentioned. All of our bathrooms are equipped with silent fans, but we will take a look at the room you occupied. Again, thank you for your feedback and we do hope to welcome you back.

"Accessible Hotel room and Spectacular Views outside the Hotel"

5
gowheelsforlegs, McKinney, Texas 01/02/2022

We stayed at the Best Western Plus Peak Vista Inn & Suites, where the accessible room was on the first level and it was clean and wide enough for my chair. All levels at this hotel were accessible by elevator. There was a Porch on the second level from which you get a spectacular view of the majestic Pike's Peak Mountain. On a cold morning, we had our hot cup of coffee taking in the view and that moment left a lasting impression on me.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Gowheelsforlegs, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Good experience"

5
JoAlberta, Alberta 29/01/2022

We choose to stay at Best Westerns because they are fairly consistent. Decent beds. Clean. And the on site breakfast. What has been interesting is how some hotels automatically give gold members an upgrade if available and some don't. The upgrades are so much appreciated! This hotel is fine, nothing stands out as exceptional but would definitely stay again

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello JoAlberta, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Nice area"

4
User 24/01/2022

The front desk receptionist was pleasant and check-in was quick and easy. I was disappointed in the size of our room. It was quite small for a deluxe with 2 queen beds. It didn't feel any bigger than most hotels' standard-size rooms. The room was clean but cramped for 3 adults and 1 teenager. The bathroom was small with limited countertop to unpack toiletries. However, everything was in working condition and it had a nice sized refrigerator. There was a hot breakfast with a good selection. The location was very nice with a good view of the mountains and there were several dining choices close by.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello, Thank you for taking the time to leave us a review. We appreciate your feedback, as we take them to see how we can improve our services and amenities. I do apologize that the room was not sufficient in size. Again, thank you for staying with us and we do hope to welcome you back in the future.

"Short stay"

5
LizziK184, Chester, United Kingdom 18/01/2022

Nice hotel. In good area for all local attractions. Comfortable bed. Nice sized room. Excellent shower! Water pressure was amazing. Room decor a little dated but on the whole very good. Great breakfast. Very easy check in and express checkout. Would definitely stay here again.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear LizziK184, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Checks all the boxes."

5
UrbanOtter, Washington, DC 17/01/2022

Great front desk staff, comfortable beds, soft sheets, plenty of water pressure in shower. Very clean facility, including the cute pool area. Plenty of options for breakfast. Kids loved the mechanized pancake maker. Stayed on the 4th floor, was very quiet (perfect for us, we were exhausted). Nothing we'd change about our experience at all.

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello UrbanOtter, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Pleasant stay"

5
User 16/01/2022

Friendly staffs and pleasant stay: I always receive a warm welcome Check-in. A fully booked night, the clerk expressed her regret of inability to upgrade my room. I had a nice pleasant stay.the breakfast was nice. I love the tea selection!

Front Desk, Guest Services / Front Office at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello thaimai2018, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Great location and value"

5
User 09/01/2022

Wonderful location and excellent price. Very convenient to get around Colorado Springs from here and nice facilities. Rooms were spacious and great shower! Friendly service as well, and good variety in the morning breakfast.

Front Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
kalisha44, Thank you for fantastic review. We are thrilled to see that you enjoyed your recent stay with us. Please keep us in mind if your travels brings you back to the area.

"CO"

5
X9889AVcindy, Dallas, Texas 08/01/2022

Friendly staff, very quiet clean room. The location was great you are near good restaurants, and hiking. Great access to I25. The breakfast was very fresh and good variety. The pool look well looked clean and nice.

Front Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hi there, Thank you for your awesome review. We are happy to see that our Hotel was located perfectly for your needs. Hopefully we can welcome you back in the near future.

"Excellent staff, beautiful rooms and accommodations!"

5
KimSamBishop, Houston, Texas 07/01/2022

Hotel staff all incredibly helpful, expeditious and kind. Lovely rooms with comfy beds, mini fridge, microwave and window seats (to watch it snow)! Updated and calming interior that felt ultra clean. Recommend highly - even over our last stay at Marriott. I am fussy (and a little snobby, if I am honest) about my hotels. We were there due to a family health emergency and the staff made our frantic last minute reservation while on a 14 hour drive and hotel stay smooth, easy and completely stress free. We will stay at this property any time we are back in Colorado Springs.

Front Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello , We are thrilled to see that you enjoyed your stay with us. Furthermore, we are also happy to hear that we could help to relief some Stress , during some difficult time. Our team is always eager to please and I am personally happy to see that we could do so. Again, thank you for your kind words and we do hope to welcome you back in the future.

"Good price, friendly staff, great breakfast!"

5
Pete G, Citizen of the World 05/01/2022

Staff was very accommodating, the room was clean and well appointed. Breakfast buffet was hot with great choices! There is a great walking/running trail about a quarter mile from the hotel, for those of you that like to get out!

Front Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hi Pete G, It was pleasure hosting you during your recent visit. We are also thrilled that you enjoyed our breakfast offerings. Thank you for your kind remarks and we do hope to welcome you back in the near future.

"A week away from reality"

5
User 01/01/2022

Beautiful Hotel; Staff was friendly and they served hot breakfast, rooms are quiet and clean. Didn't use the pool or hot tub but it was beautiful as well. Loved the views and close to a lot of activities! Definitely recommended!!

Front Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello sunshine2022, We are thrilled to see that you enjoyed the views of the FrontRange and Pikes Peak. Furthermore, we are so excited that you did enjoy our Hotel and would recommend us. We do hope to welcome you back , should your travels bring you back into town.

"Very nice hotel, great breakfast"

5
User 30/12/2021

Upon arrival, lobby was impressive - clean and open, nicely decorated. Rooms seemed a little dated but were very clean, beds were comfortable. Hot breakfast provided a great selection of items. Seating was full, but there was overflow seating in the lobby area. Check in and out were fast and staff was courteous.

"Bed, Breakfast, Cleanliness"

4
User 27/12/2021

Very clean facility. Breakfast is absolutely awesome. The beds however, run somewhat downhill toward the head. A little discomforting and hard to get out of, but then, I'm an old man and find it hard to sit up on a slight incline.

"Very nice property."

5
User 24/12/2021

The staff were so friendly. The property was clean. Breakfast was yummy and refilled promptly. The front desk was super efficient at check in & check out. The room was clean and everything was in working order. The beds and linens were very comfortable.

"Very nice hotel"

5
debi5310, Colorado Springs, Colorado 19/12/2021

The hotel staff was very accommodating to get us a room with no notice after we lost power at home. The rooms were clean, the breakfast had many hot and cold options and we brought our cat on 2nd day.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Debi5310, Thank you for your fantastic review. we are glad to hear that we could take one of your worries away during the recent storm. I do hope that everything worked out for your family and yourself after you were finally able to return home. Again, thank you for your kind review,

"Highly recommend this Best Western"

5
Journey17817812686, Santa Rosa, New Mexico 19/12/2021

We had an upper floor room with view toward the mountains. The room was clean and beds were comfortable. There is no tub but it has a high end shower. The staff was very accommodating when we needed to extend an extra night. Location was convenient to most attractions in Colorado Springs.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello, Tthank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Great and comfortable stay!"

5
User 12/12/2021

A comfy and safe place as we were traveling through! Super quiet with welcoming staff! This place is super clean! Would recommend this place 10/10!! We would definitely stay here again if we are ever back this direction!!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello brees1980, Thank you so much for leaving us some feedback. We are thrilled to see that we were able to met your expectations during your recent stay. Your comments will be shared with the entire team and we do hope to welcome you back, if your travels bring you back toour beautiful town.

"Great 2 night stay"

5
User 01/12/2021

Had a great 2 night stay.. Nice hotel, clean room and accomodating great staff! Had everything we needed for our stay. Pet friendly a plus and location is great. Definitely a Best Western Plus we would stay with again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Trayjen,, Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"4 star"

4
User 24/11/2021

99 % clean, yummy breakfast, friendly and professional staff! Walking distance t o restaurants. Only thing I dont appreciate is they make me have 300 characters to give this review. This means they lose a star.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear BradsP Thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay However, I do apologize that TripAdvisor requires you to enter 300 Characters on a review. We are looking forward to welcoming you back again sometime soon. Best,

"Vacation"

3
User 20/11/2021

Hotel was nice, had to walk my dog in the dark the first night because of no security lighting in the parking lot. Room key didn't work after the first night of stay had to walk down to desk and get another key.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear R4401GProberts , thank you so much for the review of our property. We appreciate you taking the time to let us know about your stay and appreciate both the positive and negative feedback. There is always room to improve and we will discuss your comments with our team to see how we can get better. We are looking forward to welcoming you back again sometime soon. Best,

"friendly and accommodating staff, clean rooms"

4
User 10/11/2021

We were pleased with the location of this Best Western. Our room was clean and the staff was very accommodating. We liked the size of the refrigerator! The breakfast was better than we expected. We will definitely stay here again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear SheilaH1263 , thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Mr Usher"

4
User 03/11/2021

Good comfortable stay employees are friendly and helpful, the breakfast was breakfast, but the service was great. Enjoyed the deer wandering the grounds. It was an animal friendly hotel, yet the animals seemed non existent, except when walking in and out. I enjoyed our stay. Would stay again

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Mr.Usher Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is wonderful to see you and your kids enjoyed your short staycation and our fun pool area. We are pleased to hear you all had a good night's sleep in our comfortable beds and we hope you will come back and see us again soon!

"Beautiful View of Pikes Peak"

5
picasso627, Denver, Colorado 27/10/2021

I have stayed here before. The location is great, easy to get to Garden of the Gods, Manitou Springs and even very nice Briargate shopping area. It's an easy drive from Denver. Staff is very professional, helpful and pleasant. Quiet area at night.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We enjoyed hosting you at Best Western Plus Peak Vista Inn & Suites! Thank you for your kind compliments on our friendly service and convenient location. Should your travels bring you back to beautiful Colorado Springs, we would love to see you again!

"Great hotel, excellent service!"

5
User 26/10/2021

Hotel was very clean, comfy beds, hot breakfast was good, but the gal that runs the kitchen, Aquilla, was amazing! She goes above and beyond to make sure your needs are met, food is stocked and breakfast area was clean...plus she was just so sweet! Thank you Aquilla...you made our visit even better!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Richard, It was such a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites. We're delighted to hear you enjoyed our friendly service, clean accommodations, and convenient breakfast. Thanks so much for recommending our property to friends and family. Come back soon!

"Great place to stay in Northern Colorado Springs"

5
Chris V, Longmont, Colorado 26/10/2021

The room was fantastic! clean, fresh, comfortable. Danielle was amazing! It is close to most attractions. Easy access to the highway (I-25) and three restaurants in walking distance. There were a lot of choice for breakfast!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chris We're always thrilled to hear when our guests have had such a wonderful stay at Best Western Plus Peak Vista Inn & Suites. It's especially great to know that you were so well taken care of by our team and that you appreciated our comfortable, quiet accommodations. Thank you so much for taking the time to share your kind words, and we hope to welcome you back soon!

"Not clean - sheets were dirty - manager wined."

1
Chris R, Evergreen Park 25/10/2021

We went to our room & found "spots" on the sheets & sheets appeared not to have been changed. The mgr, Melissa, was reluctant to change our room. She said she could not find another room in our price range that was not already taken! NOT MY PROBLEM! After much conversation she finally did give us a room on the 4th fl facing the parking lot at the end of a VERY long hallway. Since they did not have any carts, we had to lug our bags up 2 floors after driving 8 hrs & changing rooms we were not happy. When we got home was billed an extra $1 for "transfer". We have stayed in many hotels & understand the post pandemic but we have never been treated so poorly. But let me be clear, the desk clerk, Steven, could not have been nicer & appeared to be embarrassed. Would not recommend this BW.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Chris R, Thank you for your candid review. First, I would like to apologize for not meeting your expectations and we are not known for mishaps like this. We always strive to met our guests expectations and we clearly failed you during your stay. I have shared your comments with the entire team, and are using them to highlight were we could do better. We do not charge a $1 transfer fee, however we do run credit cards prearrival for that amount. which then will be transferred towards your bill as a credit. Again, I do apologize that we did not provide you with first class service and I do hope you will give us another try.

"Overjoyed!"

5
User 25/10/2021

Arrived in Co Springs to check in to the Baymont Inn & Suites to find out they had no rooms available even though I had a confirmed reservation. The desk attendant went on to say she could charge me an additional $50 to check me in to a room that had miraculously become available. Long story short, we called about 20 different hotels in the area to find that the city was pretty much booked. We ended up driving to Best Western Plus Peak Vista Inn & Suites and thanks to the night auditor "Marcus" we were able to secure a room for the weekend. We were ever so grateful because we had just come off of driving on a long road trip and needed to shower and get some sleep! Huge shout out to Marcus for all his help so that we wouldn't have to spend the night in our vehicle!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Scenic 702619, thank you so much for the great review of our property. We appreciate you taking the time to let us know you had a good stay. We are looking forward to welcoming you back again sometime soon. Best,

"Very nice"

5
User 16/10/2021

We stayed one night. The room was very nice. The shower head in the room was amazing! The staff was awesome. The hotel was very clean. The pool was fun for our boys. Great breakfast in the morning. Exercise room was a little run down.

"Convenient to I-25 and Garden of the Gods"

4
HuskerTraveler2, Lincoln, Nebraska 15/10/2021

Remodeled in the last 5ish years. Rooms are compact, but manageable. Love the window shelf that provides a great space to open your suitcase. Breakfast offers a few hot items. The staff work very hard. You will need to allow a little extra time for the free breakfast. Pool is clean, but also somewhat small. Good restaurant options in easy walking distance. Very convenient to I-25.

"Almost excellent"

4
patb274, Glendale, Arizona 14/10/2021

Although the room was a little small, the hotel was very nice and the staff was excellent. 3 good restaurant within walking distance that give a 10-15% discount to hotel guests. The only negative was the hot tub. The jets were so strong that they sprayed over the tub to at least 5 feet.

"Family Visit"

5
User 12/10/2021

Excellent hotel. Staff was so friendly. Rooms were very quiet. Breakfast was great. Will definitely visit again when in the area.The hotel is conveniently located to Broadmoor, Garden of the Gods, Air Force Academy.

"Vacation"

5
User 10/10/2021

This was a very nice hotel, well maintained and clean. Everyone was really nice. Close to everything we wanted to do. There are lots of trees around so you feel like your away from all the traffic and commercial stuff. We will stay here again when we visit

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
What a thrill to receive your outstanding review of your recent stay at Best Western Plus Peak Vista Inn & Suites. We love to hear our accommodations exceeded your expectations and that you enjoyed our excellent location and attentive staff. We are honored that you wish to visit with us again when you return to Colorado Springs. Come back soon!

"Stop Over in Colorado Springs"

4
User 04/10/2021

Great Location and wonderful staff. Nice room, but I accidentally booked a room that was pet friendly and when the room warmed up you could smell dog pee. I would recommend taking the carpet up and lay lament floor so you don't have issues with cat/dog pee smell. I'm sure if we had a regular room it would not have been a problem.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Christy, Thank you for choosing Best Western Plus Peak Vista Inn & Suites. It is awesome to hear that you found our location convenient for your needs and liked our friendly, helpful staff. Please accept our apologies that there was an odor in your room and know we will be discussing how to address this issue with our team. We hope you will come back and see us again.

"My review of the Best Western Plus Peak Vistas Hotel:"

5
User 03/10/2021

My family had an excellent 5-day experience at the Best Western Plus Peak Vista Hotel in Colorado Springs, CO in September 2021! Our room was clean, fresh, and sanitary. The staff was very informed and helpful, the pool and spa were fresh, clean, and well maintained. Breakfast was hot and delicious and the ladies worked fast and hard to serve everyone in a very timely manner, kudos to them all! I will stay here again when in town, this hotel is right in the center of all the favorite attractions, stores, restaurants, and sights you'll want to see and visit!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mark, Thank you for choosing Best Western Plus Peak Vista Inn & Suites to host your stay. It is great to hear that you liked our delicious breakfast options and friendly, helpful staff. We are also pleased to see you were able to utilize some of our great amenities. Please come back and see us again soon!

"Two-nite stay"

5
williamgR3891GO, Berthoud, Colorado 02/10/2021

We came to Colorado Springs to visit the Garden of the Gods and to visit Manitou Springs. This property was in an excellent location for both, with many nearby restaurants and a quick trip down I-25 to out destinations. Building and room were up-to-date, clean and roomy. All staff that we met were friendly and helpful. Breakfast was good, given the COVID restrictions. The automatic front doors were a real plus as well.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear William, We're always thrilled to hear when our guests have had such a positive experience at Best Western Plus Peak Vista Inn & Suites. It's especially great to know that you welcomed our convenient location close to the local attractions, as well as our clean and comfortable accommodations. Thank you so much for taking the time to share your kind words, and we hope to have the opportunity to welcome you back the next time you're in the area.

"Quick overnight stay"

3
SteveF55CDA, Coeur d Alene, United States 02/10/2021

This hotel is a Best Western Plus. We didn't really see anything plus about it. Clean and comfortable bed crammed into a very small space due to the unnecessary sitting area with a small sofa. I guess they wanted to call it a suit, but the room was not big enough to support this. Very small bathroom. The whole room was quite dated but functional. Breakfast was decent but nothing special.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Steve, We appreciate you taking the time to share your constructive comments regarding your recent stay at our property. While we're pleased that you welcomed our clean accommodations, as well as found the beds to your preference, we're sorry to hear that we fell short of meeting all of your expectations. However, we consider your feedback an opportunity to review guest satisfaction and to see where we could be doing even better. Thank you for your comments, and we hope to have the chance to impress you on another occasion.

"short but pleasant stay"

4
susiesan1, Kansas City, Missouri 01/10/2021

I stayed one night here as part of a 10 day Colorado road trip. The room was small but adequate for a short stay. The only issue was with the breakfast buffet. It was very good with a lot of choices, but food kept running out and the staff could not keep up with restocking. There are not enough tables to sit and eat at and the people already done with their meal were not leaving. Staff should have asked them to vacate the tables so others could sit down. You will need to get up very early if you want all the breakfast choices to be available and a place to sit.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Susie, Thank you for choosing Best Western Plus Peak Vista Inn & Suites to host your recent night's stay; it was a pleasure to welcome you. We're pleased to hear that you had an enjoyable visit. However, while we're glad that you appreciated the variety of food available at breakfast, we're sorry if it was not replenished in a timely manner and for any issues experienced with seating. We will address your comments with the rest of our team and work together to see where we could be making improvements. We're grateful for your review and, should you be back in the area, we hope to welcome you back.

"Quiet and peaceful"

5
Jeanne J, Los Angeles, California 30/09/2021

This hotel was in a great location and was very clean and quiet. Staff was kind and friendly. Bed was comfortable. Breakfast was not super fancy but was adequate and tided us over until lunch. Breakfast is also a plus for us it saves money!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jeanne, Thank you for sharing how much you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites. It is fantastic to see that you liked our friendly staff and clean, quiet accommodations. Please come back and see us again soon!

"Very Nice Facility"

5
Davidwc68, Lafayette, Colorado 29/09/2021

Likely one of the nicest Best Westerns we have stayed. The lobby and dining area were welcoming and the staff were warm and friendly. The hotel is dog friendly and there is a lot of green space for walking around the area. Number of dining places nearby with easy freeway access.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We enjoyed hosting you at Best Western Plus Peak Vista Inn & Suites! Thank you for your kind compliments on our friendly service and convenient location. Should your travels bring you back to beautiful Colorado Springs, we would love to see you again!

"Would recommend to family"

5
User 28/09/2021

Great staff and clean rooms. Free breakfast included was a money saver. Hotel was in a very nice area of town with convenience close. I would definitely recommend this hotel to my family and friends!!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Richard, It was such a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites. We're delighted to hear you enjoyed our friendly service, clean accommodations, and convenient breakfast. Thanks so much for recommending our property to friends and family. Come back soon!

"Clean and comfortable room."

5
User 27/09/2021

Good location and room. Breakfast was great too. Room was clean and comfortable. Close to a few restaurants that we could walk to. My only complaints was the tour bus of people at breakfast. Too many people !

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our team at Best Western Plus Peak Vista Inn & Suites thanks you for being our guest and commenting on your stay. It's wonderful to hear you were pleased with our ideal location, delicious breakfast, and clean, comfortable accommodations. We will take into account your observations at breakfast and will work towards a solution. Many thanks for the feedback, and come back soon.

"Great Spot"

5
Susan B, Mentor, Ohio 20/09/2021

The room was clean and had a great layout. The bed and pillows were comfortable. The complimentary breakfast choices were plentiful; there were even hot breakfast choices. The check-in associate was very friendly and helpful - even offered us some cookies.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Susan, It was a delight to have you stay at Best Western Plus Peak Vista Inn & Suites during your recent visit! We're glad you enjoyed our clean accommodations, delicious breakfast, and friendly staff. The next time you're in town, it would be an honor to welcome you back!

"House Keeping request ignored"

2
User 19/09/2021

Regarding our three day stay (9/10,11 and12) at The Best Wetern Plus in Colorado Springs: The Front Desk was asked "THREE TIMES" (in-person, in a 24-hour period, after two nights) for House-Keeping to replace our bedding, towels and toilet paper. This never occurred and my wife, after hiking all day, had to retrieve clean sheets and pillow cases from the lobby and change our own bedding before we could go to sleep. No one at the front desk seemed to care and could not explain why House-Keeping ignored our many requests. We were told "Someone must have dropped the ball." We asked if we could be COMPENSATED in some way and the Desk Manager said "No."

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
All comments are welcome, and we value your constructive input. We strive to provide responsive and helpful housekeeping services to our guests, and we are very sorry to hear about your experience. Our team will review these concerns as we work to uphold our standards. Thank you, and we wish you and your wife all the best in your travels ahead.

"Good experience"

4
626cindyb, Farmingville, New York 19/09/2021

We stayed at this hotel for 3 nights after 5 nights traveling around Colorado, Wyoming, and South Dekota. The room was clean and spacious although there were no portable luggage racks to keep the suitcases on . The breakfast was good, however not too much seating and a tour bus was staying there at the same time. It was in a good location to drive to Manitou Springs and downtown Colorado Springs. There was a mountain side deck which would have been nice to sit on but there were no chairs on it. The showers water pressure was excellent and we were on the 4th floor. Overall it was a good experience.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Cindy, We value all positive and constructive feedback, as both enable us to get even better! We're thrilled that our accommodations made for a clean and comfortable stay at Best Western Plus Peak Vista Inn & Suites, and we appreciate you sharing some areas of opportunity, as we are always seeking to elevate the guest experience further. It is our goal to earn your five-star approval on your next trip, and we're genuinely looking forward to it!

"Nice place"

4
User 18/09/2021

Room and staff were very nice. Breakfast was very basic with stale bagels and pre packaged items. Rooms do not have USB ports so make sure you take chargers that plug in. There are several good restaurants close by.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Peak Vista Inn & Suites. We are pleased that our comfortable accommodations and friendly team members met your high standards! Guest feedback is always appreciated, and we will discuss adding additional food options to our breakfast service in the future. We're glad you found our location to be convenient to local dining options. Should your adventures bring you back to Colorado Springs, we hope you will visit us again!

"Not worth the high rate"

5
garkar5352, Saint Louis, Missouri 17/09/2021

They call it pike peak. You do not see the peak from this hotel when I asked if I had a view I was told only a few room can see the peak and my 199.00 rate wasn't one if them. My view was the hotel across the street

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Garkar, While we're grateful for your perfect rating and trust your overall stay at Best Western Plus Peak Vista Inn & Suites was excellent, we apologize if our competitive rates inconvenienced you. Our team has been made aware of your feedback and can't wait to hopefully welcome you back during the off-season when rates are cheaper!

"Friendly and very helpful."

5
User 16/09/2021

The hotel was quite . Rooms were spacious, clean. The folks at the front desk were very helpful. There were people checking in and we had no wait time at all after traveling a long distance. The front desk made sure that were mentioned of being a loyal member.

"Great stay!"

5
User 12/09/2021

Enjoyed our stay - whole property was very well maintained, clean & in a great location! Our King Suite was very spacious - only drawback was the very small bathroom. All staff was accommodating & very friendly. Good breakfast with staff serving hot items due to Covid. Would definitely stay at this property again!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It's an honor to receive your excellent rating of Best Western Plus Peak Vista Inn & Suites! We strive to keep our property clean and in top condition. It's very flattering to be acknowledged for that. While a larger bathroom would have been handy, our team is proud that you enjoyed our spacious accommodations, warm hospitality, and hot, tasty breakfast. Many thanks for your kind compliments and we hope to see you again soon!

"Nice!"

5
cmwil79, Wapello, Iowa 08/09/2021

Great place to stay…very nice and clean. The room was updated and super nice! The Mountain View was so- so..we couldn't see a whole lot like we were expecting. All the employees were helpful and kind. Breakfast was great! Would definitely stay again!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
At Best Western Plus Peak Vista Inn & Suites, we're delighted to have exceeded your expectations in cleanliness, decor, and service while you were here. We're pleased to hear you would return; we can't wait!

"Comfy bed weird bathroom"

4
User 07/09/2021

The beds were really comfy and the pillows were groovy. The toilet was so close tot he counter that I had to sit on it crooked. But the water was hot, the pool was nice, and the staff were pleasant. A great place to store your stuff while you explore and wonderful to lay your head down. What more do you want from a hotel?

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Bill, It was a pleasure hosting you while you were in town. We're glad our comfortable beds and inviting pool impressed you and that you felt welcome while you were here. However, we apologize for any issues with the bathroom, and we'll keep your comments in mind. The next time you're in town, we invite you to stay with us again.

"Location"

5
User 06/09/2021

Perfect location to get to several attractions, felt safe, and staff were very professional. No problems with any aspect of our stay. Room was clean and has everything we needed, seemed well kept and updated.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Michael, Thank you! We are delighted to know that you enjoyed our convenient location, clean and comfortable accommodations, friendly staff members, and safe atmosphere. It was a pleasure hosting you, and we hope to see you again soon!

"Don't expect to check-in early...Not even 20 minutes early!"

3
Robin B, Kansas City, Missouri 04/09/2021

I've never arrived at a hotel just 20 minutes before the official check-in time and not been given access to my room, but now I have at this Best Western. We'd traveled all day and were exhausted - it would have gone a long way to get into our room a few minutes early. Otherwise, the room was fine and breakfast was OK, not terrible but not great either... disappointed they had no waffle maker.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Robin, Thank you for offering feedback about your visit to our hotel. It's good to hear that you enjoyed your room. We are sorry about your experience at check-in and will be certain to share your comments with our front desk team as we work continuously to improve our service. Given another opportunity, we would appreciate being your host the next time you are visiting Colorado Springs.

"Beautiful location and friendly staff"

5
User 01/09/2021

They staff here are phenomenal. They are eager to help guests. The facilities are very clean and well maintained. I would stay here again! The view of the mountains was so pretty. There was enough parking to stay close to hotel as well.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Cassandra, The views are beautiful, and we're so pleased they helped make your visit special! It's also great to know that our friendly staff and convenient parking added to your experience. If your adventures bring you back to the area, please come see us again at Best Western Plus Peak Vista Inn & Suites!

"Great plase to stay"

5
User 30/08/2021

Stayed here two nights after 1700 mile trip thru the mountains. Pleasantly upgraded. Quiet room. Comfortable beds. Hot breakfast. I must say something about the GM Nikki. She went above and beyond when taking care of everyone.This hard workig women did everything with a smile. Thank you Nikki!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Paul, We're always thrilled to hear when our guests have had such a wonderful stay at Best Western Plus Peak Vista Inn & Suites. It's especially great to know that you were so well taken care of by our team and that you appreciated our comfortable, quiet accommodations. Thank you so much for taking the time to share your kind words, and we hope to welcome you back soon!

"Great hotel for families."

4
L8009LWrogerm, Philadelphia, Pennsylvania 28/08/2021

We really had a great time on our trip. The location is great, very clean rooms, awesome daily breakfast, and friendly staff. Highly recommend for anyone, especially families and would stay again in a second! The pool is small, but perfectly fine for kids. And of course, the price is very reasonable. The only reason it's not 5 stars is I reserve that for truly fantastic luxury (ie expensive!!!) hotels and resorts.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Roger, Wow! What a fabulous review. Thank you so much for your recommendation and for choosing Best Western Plus Peak Vista Inn & Suites during your trip to Colorado Springs. Whether you are looking for fun amenities that the entire family can enjoy like our pool area or a wonderful location to explore, you can count on us to deliver. We look forward to welcoming you back again soon.

"Priced like a high end resort"

1
DFWTom, Dallas, Texas 28/08/2021

At nearly 300 dollars for a bed, they wanted it more than we did. It is a Best Western for goodness sake! Very hard to find off the Interstate and not worth the effort. Not surprising that there was plenty of places to park.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are saddened to hear that you did not enjoy your visit with us and apologize if our rates were not suitable for your travels. Rest assured that our prices are competitive with other accommodations in the area. We hope you were able to enjoy the comfy accommodations and stellar service that guests have come to expect. Come back and visit us again the next time you are in the Colorado Springs area.

"The bathroom"

3
83tanyab, United States 27/08/2021

The room was OK but the bathroom is so tight that you would have to be so tiny to comfortably sit on the toilet. It is only a couple of inches from the vanity. Will not stay there again especially for the price of the room.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tanya, We're honored you chose to stay with us, and we thank you for taking the time to share your thoughts. Please accept our apologies for any issues with the size of the bathroom. Our staff is always happy to show you other available room options. If you're in the area again, please consider coming back to see us.

"Great location and property!"

5
User 27/08/2021

Very clean and appeared the rooms have been updated so the property was very nice, and an excellent value for this area. Easy access to restaurants, shopping and I-25. The front desk person who checked us in (I don't recall her name now) was very helpful and accommodating with a room change. I'd recommend and stay here again!

"Not worth the money!"

1
wuestcal000, Colorado Springs, Colorado 26/08/2021

My wife and I actively travel to Colorado springs quite often the price we paid for this room was 100 percent not worth it 250$ The breakfast made us sick and we had to go elsewhere there was microwaved Bacon and rubber eggs definitely not staying here again!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time to let us know about your experience. We take your feedback seriously and will be investigating your comments to ensure we are delivering the best possible stay to every guest. Safe future travels!

"Very Clean"

5
Tonyalynn1963, Losantville, Indiana 25/08/2021

This hotel was clean and well maintained. Staff were friendly and helpful. The Green Chili Pork that was on the free breakfast buffet was wonderful. This is a good value for the money. We would definitely stay here again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tonya, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our attention to cleanliness impressed you and that you appreciated our service and value. If your travels bring you back to the area, we invite you to stay with us again.

"Room"

5
User 19/08/2021

Nice hotel. Rooms were very nice. Room did not have a lot of space to keep your suitcases and floor space around the bed and furniture were limited. Large people may have a issue, but we were fine. You needed to use your bed to open your suitcase with two people. Bathrooms were very nice and actually had a glass shower door instead of a curtain.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Robert, Thank you for your positive review of Best Western Plus Peak Vista Inn & Suites. We're glad that you enjoyed your stay with us, and particularly your room and the bathroom. Guest comments are very important to us, and we will use yours as we work towards continuously improving our guest services and accommodations. Please consider allowing us to host you again the next time you are in Colorado Springs.

"Hotel was clean and provided us with anything we needed such as coffee cups for keurig in the morning."

5
Departure95733, Eagan, Minnesota 19/08/2021

Lobby and rooms very clean. Staff were very helpful and courteous. Breakfast was done as safely as possible with Covid situation. We have stayed at this hotel in past and will continue to do so. Beds were comfortable. Rain shower head was amazing.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our entire team, thank you for choosing Best Western Plus Peak Vista Inn & Suites. It was an honor to call you our guest, and we appreciate you letting us know that you enjoyed our hot and fresh breakfast and warm hospitality. It's also great that your kids loved the morning coffee! Seeing you again would mean the world to us, and we wish you well in your adventures ahead.

"A Great Stay"

4
User 17/08/2021

We opened our door to a nice clean and rather roomy room. Bed was comfortable. Bathroom was nice. Wish the breakfast had more choices instead of cereal, bagels, and toast. Other room had sausage, biscuit, and gravy. coffee was good and available all the time.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of the Best Western Plus Peak Vista Inn & Suites team, thank you for staying with us and for your review! We're happy that our comfortable bed and your clean and spacious room were both highlights of your visit. That said, we are sorry the breakfast didn't meet your expectations and we've notified our staff accordingly. We hope to welcome you back the next time you're in Colorado Springs!

"Great Stay"

4
brandisQ5639CR, Hammond, Louisiana 15/08/2021

We stayed for 3 nights in early August. Breakfast was good (bacon and eggs, along with the bagels, fruit, yogurt you'd expect). Room was clean. Fresh water available in lobby so that you were able to bring your own cups and fill them. Only complaint was that towel service left something to be desired as we had to go to the desk two nights in a row for towels. Otherwise, we'd stay here again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Brandi, It's always a pleasure hearing from our guests. We're glad our tasty breakfast was to your liking and that you appreciated our attention to cleanliness. However, we apologize for any issues with the towels, and we'll look into this further. The next time you're in town, please come see us again at Best Western Plus Peak Vista Inn & Suites!

"Good place to stay"

4
6389LovetoTravel, Wichita, Kansas 10/08/2021

This is a nice, updated hotel, in a good location; close to the interstate highway and easy to find. Very clean. Parking is good. Breakfast was standard and there didn't seem to be much variety, but that was not a game changer for us. I would stay here again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We're absolutely thrilled that you enjoyed our convenient location, clean accommodations, and plentiful parking. Your comment regarding breakfast has been noted and will be kept in consideration moving forward. The pleasure was all ours, and we hope to welcome you back in the future.

"Good Location, Friendly Staff"

3
hamirrstd, Grand Island, Nebraska 10/08/2021

An above average hotel with a good location. Close to sights, restaurants and shopping. Staff is very friendly and helpful. Breakfast, likely impacted by Covid was a little limited. Room was nice overall, but could stand a little updating - especially the bathroom. Bathroom was fairly cramped and our room had most starting on ceiling above the shower and sink drained extremely slow.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for staying with us and taking the time to share your thoughts. It's great to know that our convenient location and friendly staff impressed you. We appreciate your patience with our changes to breakfast during this time, and we're sorry for any concerns about the bathroom. We'll look into this further, and we invite you to stay with us again during your next trip.

"Great place to stay while visiting Pikes Peak and Garden of the Gods."

5
User 08/08/2021

The hotel was clean, the beds were comfortable, we had a King with a sitting area which was very nice. Breakfast was a plus and the staff was wonderful! Pikes Peak and Garden of the Gods was a short drive from our hotel and fine dining was also nearby.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Patricia, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're glad our clean, comfortable rooms provided you with the ideal place to rest and that our location was perfect for your plans. Thank you for sharing how much you enjoyed the included breakfast. Please come see us again soon.

"Excellent stay!!"

5
akvillegas, Hartford, Connecticut 08/08/2021

Excellent location to downtown Moab. Very comfortable for a family. The hotel was extremely clean, staff was friendly and helpful and had a great breakfast. Have to give a shout out to the housekeeping and breakfast staff! We loved it so much we stayed an extra two days. My family loved it there!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Wow! What a fabulous review. We strive to go above and beyond for our guests and our team will be ecstatic to be recognized for their stellar service. Thank you so much for highlighting our comfy accommodations and tasty breakfast. We can't wait to welcome you and your family back for another relaxing getaway at Best Western Plus Peak Vista Inn & Suites.

"Nice room and great place"

4
ashley4586, Bear, Delaware 07/08/2021

I loved my time at the Best Western in Colorado Springs. The room and bathroom were very clean. The beds and pillows were comfortable. The staff were kind, friendly, and helpful. The only thing that was a negative for me was how small the room was. Other than that this hotel was great! I especially loved the vibe of the lobby, the beakfast served, and how quick check in was. Thank you BW for a great stay.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Ashley, Thank you for choosing Best Western Plus Peak Vista Inn & Suites to host your stay. It is fantastic to see that you liked our clean, comfy accommodations and friendly guest service. We are also pleased to hear that you liked our delicious breakfast options and we look forward to welcoming you back in the future.

"Vacation"

5
C1416EAmariak, Chicago, Illinois 04/08/2021

We enjoyed iur stay they were very helpfull. The front desk greet us friendly. The breakfast was very organized and they took our order and handed it to us. Very safe covid ready. The rooms were very clean. The pool was nice and clean.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Maria, We appreciated the opportunity to host your trip to Colorado Springs at Best Western Plus Peak Vista Inn & Suites. It's fantastic that you enjoyed our exceptional hospitality and clean accommodations, and we hope you were able to spend some relaxing time in the pool. Our team would be delighted to welcome you back to our property.

"staying while travelling"

4
User 03/08/2021

nice place to rest, liked the breakfast, parking lot was safe Hotel situated in a nice place. Rooms were clean, rest room were clean, nice shower place. liked the breakfast , u can order special items on request like egg scramble and country biscuit.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Abid, Thank you for staying with us at Best Western Plus Peak Vista Inn & Suites. We are delighted to hear that you liked our clean, comfortable accommodations and enjoyed our delicious breakfast offerings. Please come back and see us again when you are next in the area.

"Would stay here again"

5
User 03/08/2021

The hotel was very clean. The staff was friendly and helpful. Located just off the interstate, it allows easy access to many local attractions. Restaurants within walking distance. Rooms were quiet. There is a beautiful view of the mountains.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Sandi, We love knowing how much our convenient location, clean accommodations, friendly staff, and gorgeous mountain views made your stay at Best Western Plus Peak Vista Inn & Suites so wonderful. Thank you for choosing us and we hope to host you again the next time you are in town.

"Mediocre Visit"

3
User 02/08/2021

We have previously stayed at this hotel while visiting CO Springs. This was our least favorite stay. There was mold in shower along the shower base. One of the bed coverings had a significant stain. The breakfast was mediocre compared with BW in Castle Rock and other places we stayed during our visit. Online check in was a nice feature that we took advantage of. Front desk staff was polite.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Ann, Thank you for choosing our property for your recent lodging needs. We have notified our staff members of your concerns and will consider them moving forward. We apologize that your stay with us did not exceed your expectations and would like another chance to change your perception of us.

"Disappointing"

2
User 02/08/2021

Asked for a room on a higher floor in the notes on my reservation, got a room right across from the hotel laundry. Only went down hill from there. We returned to our room in the evening day one and found our room had not been serviced, we asked the front desk why and were told we were not on the "list". My husband told them to put us on the "list" everyday. Needless to say we just kept getting the run around, and we had to repeatedly go to the front desk for towels and even toilet paper. The rooms are dungeon like and old. Broken down mattress, thin scratchy sheets, and rancid smelling old pillows. These people do not care and it shows. The photos online must have been taken YEARS ago and you will notice in them every light in the room is on. No cute pillows or bed runner grace these rooms. Not sure where the rooms with the glass shower doors are, our had a dank curtain.The couch was black and dirty across the top and we tried to keep a towel over it, gross. Only redeeming value was the close proximity to family we were visiting. Very depressing place, avoid if you can.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time to notify us of your recent experience at our property. It saddens us to hear that we failed to meet your expectations and you were disappointed with your room allocation. Unfortunately, when you book via a third-party site, we may not have the extra information and encourage our guests to call ahead to ensure we are able to meet any special requests. Please accept our apologies for any lapse in service you may have encountered and that we are not able to always provide daily housekeeping services during this time. Your feedback is important to us and allows us to see where we need to be doing better. We appreciate your comments and wish you the very best in your future travels.

"Friendly service and clean rooms"

4
User 30/07/2021

Clean rooms & helpful staff. Rooms & bathrooms are small, only reason for four stars instead of 5. Family of nine traveling from Ohio to Colorado and on to Utah then Grand Canyon in Arizona. Would recommend staying here.

"Needs Repairs"

2
sheshewiggins, Granbury, Texas 29/07/2021

Had to change our room because of size of bathroom! Toilet so close to sink it was uncomfortable. Next room had two kinds of mold in bathroom and the toilet was again painfully close to the sink. Last try was clean but a/c unit was spitting water all night. Very wet carpet in front of the ac.

"great stayed at best western plus peak vista inn & suits"

5
Euruapan_10, Mexico 26/07/2021

very enjoyable stay at this hotel..EVERYTHING was great..highly recommended for families..room was clean, staff was friendly and helpful..I guess the only thing was guests not wearing their masks...would have been nice if adults would have worn their masks given that there were lots of kids in the hotel..nice view on the terrace...but not really from the rooms..

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you! We love to host families, and it is a pleasure to know that you appreciated our family-friendly atmosphere. Happy travels, and we hope to see you again in the future!

"Nanay and Ems trip to Colorado"

5
User 26/07/2021

The place is very clean and the staff are very helpful. We will definitely use the property next time will be around the area. The front desk employee gave us a room close to the elevator because I have my elderly mother with me.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time to let us know how much you and your mother enjoyed your stay at Best Western Plus Peak Vista Inn & Suites. We are delighted to hear you liked our clean accommodations and friendly staff. Please come back and see us again soon!

"Great place to stay"

5
User 22/07/2021

Extremely clean, great staff, pool area was clean and well taken care of. Good location in proximity to surrounding sight seeing. Breakfast was good with several options. Nice spacious rooms that were clean and well kept. I would definitely bring my family here again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Travis, We are so pleased to know that you and your family enjoyed our clean, spacious accommodations, excellent location, delicious breakfast, and refreshing pool at Best Western Plus Peak Vista Inn & Suites. Thank you for staying with us and we would be glad to welcome you back!

"Surprise with a Best Western"

5
martid962, Columbia, Missouri 21/07/2021

This was a great surprise for a Best Western. The reviews are what made me give it a try and glad we did. Good size room, comfy bed, huge TV, good WiFi in room, very good breakfast and nice clean common areas. Only complaint was due to staff (covid) you have to ask for room service, exchange towels and request to, soap, shampoo. Not a big deal but the front desk gal claimed to have knocked on our door twice and left towels outside door and we never got them. The other issue was air in plumbing which made a very loud gurgling sounds in our shower every few hours in evening and night. We'd run shower for a few minutes do stop it.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Marti, Thank you for your glowing review of your stay at Best Western Plus Peak Vista Inn & Suites. It is fantastic to hear that you liked our spacious, well-equipped rooms and delicious breakfast options. We appreciate your feedback on how we could have improved your stay and will be passing your comments on to our team. Please come back and see us again when you are next in the area.

"Great amenities"

5
User 20/07/2021

We enjoyed our stay at this Best Western hotel. The amenities were great although we did not utilize most of them. The breakfast options were great, food was delicious. We took advantage of the water for guests they have located at the lobby. The room was exceptionally clean. Thank you!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our team, we thank you for your outstanding review of Best Western Plus Peak Vista Inn & Suites. What a pleasure for us to know that our accommodations more than met your expectations. It's great to hear that you enjoyed the breakfast service and you found your room exceptionally clean! We hope you consider staying with us again next you are in Colorado Springs.

"Great Hotel"

5
User 16/07/2021

Amazing experience at this hotel. The staff was extremely kind and made us feel very comfortable. The room was clean and our daughters enjoyed the pool. We are planning to come back next year and we highly recommend Best Western Plus to stay in Colorado Springs

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Nelson, It brightens our day to know your stay with us at Best Western Plus Peak Vista Inn & Suites was nothing short of exceptional! We're delighted that you appreciated our fantastic staff and clean accommodations. Our team looks forward to welcoming you back whenever you're in Colorado Springs again.

"Vacation 2021"

5
susanpower22, Canyon, Texas 16/07/2021

Central location awesome facility. This facility was a gem. Open and airy lobby. Elevator,exercise room pool all together which was great planning. One evening we didn't want to drive for dinner..several excellent restaurants within walking distance.. would definitely recommend this hotel,

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Susan, It's an honor to receive your warm recommendation of Best Western Plus Peak Vista Inn & Suites! We're delighted that our central location was ideal for walking to great local restaurants. Our team is also proud that you enjoyed our beautiful, airy lobby and wonderful amenities. Many thanks for your outstanding rating and we hope to see you again soon!

"Great hotel and location"

5
User 08/07/2021

The staff was very friendly and the premise was clean and updated. The location was central to downtown and northern Colorado Springs, which made our sight seeing and house hunting tour very convenient.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lauren, Thank you for sharing your comments with the Best Western Plus Peak Vista Inn & Suites team! We're so happy to know that you enjoyed our friendly staff members, central location, and clean accommodations. We hope that your house-hunting was successful, and we would love to host you again in the future if you return for any reason!

"Stayed for vacation"

5
Donald P, Brimfield 06/07/2021

GREAT Staff - nice, quiet, centralized location to all hiking / tourist locations. Rooms a bit on the small side but all very nice; try to get a bigger room for more than 2 people. Breakfast was standard fare but can be a bit crowded if hotel is hosting large groups so have patience or go elsewhere. Overall - very nice place !

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Donald, Thank you so much for the fantastic review. We are delighted to hear that you were able to enjoy our convenient location and amazing service. With so much to do in the area, we hope you had a blast checking it out. We would love to welcome you back again to Best Western Plus Peak Vista Inn & Suites the next time you are in town.

"Good sized room with a view of Pikes Peak"

5
607gracep, Denver, Colorado, United States 04/07/2021

We loved the Kins Suite Mountain View room - nice window seat to look at the view, and a separate sitting area for the part of the couple that stays up late reading, or gets up early. Well located, clean, comfortable - loved it. We are ready to move in.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Grace, The view is spectacular, and we're so pleased it helped make your stay at Best Western Plus Peak Vista Inn & Suites special! It's great to know that our convenient location and clean rooms added to your experience. The next time you're in town, we welcome you to stay with us again.

"Stay Away!"

1
Rob_Madison_NJ, Newport Beach, California 04/07/2021

My King suite reserved and paid for through hotels.com was given away and I was given a double bed room (without being told so). Then receptionist lied and said hotels.com transmitted the wrong room type. Confirmed as untrue with hotels.com. The next morning the staff person at checkout said it was hotels.com responsibility to refund me the room difference, and then when I said I needed proof of wrong room even lied to me and and I could not have a receipt from my stay since it was booked through a third party. THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE EVER AT A HOTEL. Also, beware of numerous deep potholes in parking area and trash in hallways left for days.

Nicki Moser, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Rob, While I certainly am sorry that you did not the room received, I am surprised by some of your comments. It is correct that you reserved an ADA King suite through Hotels.com, unfortunately , that room was not available, due to the guest not checking out on the original check out date. We are terrible sorry about this and you are correct, we should have reached out to you before you arrived at the hotel. This was simply overlooked by our team and was not done intentionally. Per our agreement , with any third party, we are not allowed to hand out a receipt upon check out, since the third party is paying with their virtual card for the room. We are however encouraging you to contact Hotel.Com for a refund in the difference in room rates. You also mentioned the potholes in the shared parking lot with our neighboring Hotel. They are aware of the issue and they have initiated the required repairs. Since our hotel is still operating with the recent pandemic in mind, we ask our guests to please put the trash outside, since no room service us requested. Our housekeeping team will then pick the trash up several times during the day. It is unfortunate that we were not able to provide you with the first class service we are known for and do hope that you still had a great visit .

"Family stay at a nice place"

4
R2932MJjeffg, Rockford, Illinois 25/06/2021

We were pleased with the attentiveness, courtesy and friendliness of the staff. The rooms were nice and clean as well as the lobby/breakfast area. The continental breakfast with hot items were also very good.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jeff, It was a pleasure having your family stay with us at Best Western Plus Peak Vista Inn & Suites. We are glad you had a good time and hope you will come back and see us soon.

"Overall, fantastic!"

4
User 24/06/2021

Loved this hotel. Clean, with (mostly) friendly staff - and close to everything. Not many breakfast options, but the pool and hot tub looked beautiful, and maintenance staff were on the spot with fresh towels. One employee in particular gets 5 gold stars for being so helpful... she was new and was dealing with a lot, but stayed upbeat and went out of her way for us. Only room for improvement was in regard to a specific staff member, who on several occasions actively ignored the long line of waiting guests to answer (long) phone calls. As someone who used to work in the industry, this is probably one of the biggest no-nos for front desk employees - don't keep people standing there in a long line to tend to phone reservations, those can wait. Otherwise I'd 100% recommend!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Bartos, Thanks for choosing Best Western Plus Peak Vista Inn & Suites! We're delighted that you loved our clean accommodations and excellent location, and we trust you had a comfortable stay. Please accept our apologies, however, for the situation you described at the front desk. We appreciate your comments, and we'll discuss this with our team to ensure our high hospitality standards are upheld moving forward. Nonetheless, we hope you had a phenomenal time exploring the area. Please come back to see us again!

"A Great Choice"

5
David L, West Des Moines, Iowa 24/06/2021

The check in went easy and front desk person was helpful and knowledgeable. The room was spacious and well done. The best item in the room was the shower. Lots of hot water. We had food internet connection which sometimes is a problem in other motels. One of the betterBW we have stayed in. We would recommend this motel

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear David, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We're thrilled that you enjoyed our friendly team and elated to receive your recommendation. It's wonderful to read that our accommodations provided you with everything you needed. The pleasure was all ours, and we hope you'll revisit us soon!

"Great stay!"

5
User 22/06/2021

The staff was friendly and informative. The breakfast was great and very efficient. Continental breakfast includes hot food by order due to covid regulations. Fresh food and great selection! The room was clean. The parking and location were great. I would stay here again if in the area.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Danielle, Thank you for choosing Best Western Plus Peak Vista Inn & Suites! We're so pleased to know that our staff was friendly and that you enjoyed our delicious breakfast, clean accommodations, and convenient location. It would be great to have you stay with us again!

"Close to where my Grandmother stays and near my uncles place as well"

5
User 21/06/2021

Pool was messed up halfway through our vist. Good sized rooms needs a little bit of work in the parking lot. Need to divide the rooms up a little bit to make it a quieter there Great breakfast and such

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear William, We're pleased to hear you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites. It delights us to hear that our convenient location, spacious accommodations, and delicious breakfast made your stay so positive. We have shared your feedback regarding noise with our front desk team to ensure that it is considered. We would enjoy having you stay with us again.

"Vacation"

4
User 18/06/2021

Most of our visit was very enjoyable but would have liked to see some gluten free options in the breakfast area and my husband would have liked updated areas in the room for charging (USB port in lamps) devices. I especially loved the window seat in our room with the view! I also appreciated the orange water by the front desk - so refreshing!

"Great base to tour the area"

4
ls1202, Little Rock, Arkansas 16/06/2021

Great staff - very helpful with any requests I had. The indoor pool is a nice extra for relaxing after a day of touring. The beds were comfortable. Some of the little things: the shower pressure was good, paper glasses and paper coffee cups, towels and linens were fluffy and soft. There is a microwave and good sized refrigerator. Great stay. The only reason for the missing star was the pandemic inconveniences. I'm not sure how much longer hotels are going to use this as an excuse for incomplete service. There is a full, hot breakfast offered each morning. If I can sit in your crowded breakfast nook with 50 unmasked people then you can enter my room - when I'm not even there - to refresh toiletries, towels, coffee and toilet paper. It is just an added layer of inconvenience to have to stop at the desk each day and ask for used towels to be removed, ask for trash cans to be emptied, ask for more coffee pods, ask for more toilet paper, etc. Fresh towels were dropped at our door wrapped in plastic. I'm not criticizing this hotel in particular but hotels in general. The excuse of "protecting me" is no longer valid. If I'm paying full price I expect full service.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for coming to see us at Best Western Plus Peak Vista Inn & Suites. It sounds like you had a comfortable and welcoming stay, and we are delighted that our rooms were a perfect home base for adventure. Thank you for the kind words for our team as well! We will pass along your review. We also appreciate the constructive insight you shared, and we are sorry for any shortcomings. Our team is looking forward to brighter days ahead! When your travels bring you back to Colorado Springs, visit us again.

"Potholes, wet floors, no daily room clean, and a ton of kids"

2
User 15/06/2021

Good location and staff were nice. Didn't expect that we had to ask for coffee cups everyday, ask for toilet paper and Kleenex (really), 4 days and NO service but still paid a higher price then almost any other BW I have stayed at and I'm platinum. 3 very large potholes in entrance that could easily damage tires. Pool by the only very slow elevator so the floor was often wet as the many kids went up and down. We came for a memorial service but I doubt I would stay here again

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear John, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our location was ideal for your trip and that our friendly staff made you feel welcome. However, we apologize for any inconvenience with housekeeping, and we appreciate your patience during this time. Please also accept our apologies for any concerns about the parking and elevator. We'll look into your comments further, and we hope your next trip goes more smoothly.

"Great Stay"

5
User 15/06/2021

Clean, safe, great views, and great area. Staff was friendly and always accommodated to any request we had. Bathroom was nice and room was very clean and had a great view of pikes peak. My girl friend is hard to please with hotels and she really liked this hotel. Breakfast was decent and we loved the fruit infused water what was always out when we would get back. Side note: I am very causes of covid and I felt safe staying here.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Evan, Thank you for making Best Western Plus Peak Vista Inn & Suites a part of your trip. We're thrilled our clean, safe accommodations and friendly staff impressed you. It's also great to know that our beautiful views and excellent breakfast added to your experience. If you and your girlfriend are in the area again, please come back to see us.

"Retired life(finally)"

4
User 12/06/2021

Great stay rooms were clean view was great. Air condition could've been a little better struggled with the heat they were having at best. All staff seemed extremely friendly and courteous and helpful. I would definitely stay here again just retired plan on traveling and more than likely will be back at the same hotel later on in this year or next for sure

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Congratulations on your retirement, and thank you for kicking off your travels with Best Western Plus Peak Vista Inn & Suites! It is fantastic to know that you enjoyed our clean accommodations and the great views from our property. We apologize for any issues you experienced with the air conditioning, and we hope you'll reach out to our team if you need any assistance with it during your next stay. Come see us any time you're back in Colorado Springs!

"Great Views"

4
User 11/06/2021

This was a very comfortable room, with space to sit and read. The bed was very comfortable and even with COVID restrictions, the continental breakfast was just right. The hotel was clean. The location was convenient to the shopping area and the Rocky Mountain National Park entrance.

"Family Vacation"

5
User 06/06/2021

We were in Colorado Springs for 1 night. The reviews on trip advisor were spot on. Our room was very clean with nice comfortable beds. The breakfast was great for grabbing and hitting the road. If were ever back in Colorado Springs we will definitely be staying here again!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Amanda, Thanks for choosing Best Western Plus Peak Vista Inn & Suites to host your family vacation! It's wonderful that our clean and comfortable accommodations met your standards, and we trust you enjoyed a great night's sleep. Our team trusts you had a memorable trip, and we look forward to welcoming you back the next time you're in town.

"Friendly staff, clean and comfortable"

4
Sara C, Casper, Wyoming 06/06/2021

We stayed three nights on a family vacation. The kids enjoyed the pool each night and the hotel was clean. All the staff were friendly and helpful. Good location with easy access to restaurants and the Interstate.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Sara, Your positive rating of Best Western Plus Peak Vista Inn & Suites is much appreciated! it's wonderful that being close to restaurants and the Interstate was convenient. We're also happy your family enjoyed our refreshing pool, clean accommodations, and friendly assistance. Many thanks for your thoughtful compliments and we hope you'll return!

"2 nights in Colorado Springs"

5
SarahFergy, Orlando, Florida 04/06/2021

Friendly service, comfortable bed, and good breakfast. Only stayed for two nights while traveling around the state. We had access to everything we needed for our stay. The driveway/parking lot is in rough shape but that would be my only complaint.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Sarah, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our friendly staff made you feel welcome and that you had a comfortable night's sleep. It's also great to know that our location was ideal for your visit. However, we apologize for any concerns about the parking area. We'll look into this further, and we invite you to stay with us again should you be back in town.

"Beautiful views, but the hotel needed some help"

3
User 01/06/2021

The staff was super friendly and the views were amazing. Overall, the hotel was clean, but our room had some issues. The sink wasn't draining very well, some of the lights and remote didn't work. Overall a nice place.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was a pleasure to have you stay with us during your recent visit. While we are happy to hear you enjoyed our hotel's beautiful views and friendly staff, we're sorry that your room accommodations did not meet your standards or our own. We have notified our staff of your comments, so that will not happen again in the future. Given another chance, we are confident we can deliver the visit you deserve from beginning to end.

"Very clean. Friendly staff. Nice pool/hot tub."

5
triciagose, Saint George, Kansas 31/05/2021

Everything was fantastic! We were able to check in early, the room was very clean, the staff was friendly and helpful. Close access to many destinations, including Pikes Peak, Manitou Springs, Garden of the Gods, Old Colorado City, downtown and many local dining options nearby. View of the mountains! Definitely recommend this hotel!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tricia, It was a pleasure to have you stay with us during your recent visit to Best Western Plus Peak Vista Inn & Suites! We sincerely appreciate you taking the time to provide us with a review, and we are glad to hear you enjoyed your time at our hotel and had a nice stay. It would be an honor to welcome you back the next time you are in town!

"Great option if you are traveling with pups"

5
faithfhecht, Richmond, Virginia 30/05/2021

Reception staff were extremely friendly and courteous though they were clearly overworked and handling other chores as well. Clean room, picturesque Edomondson trail nearby for walking/running. Great option if you are traveling with pets.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Faith, It was a pleasure to host you during your recent stay with us at Best Western Plus Peak Vista Inn & Suites. We're delighted to hear that you had an enjoyable experience and appreciated the friendly and attentive service our team provides, as well as our clean accommodations. It's also great to know that you welcomed our being a pet-friendly property. Thank you for taking the time to leave your kind comments, and we hope to have the opportunity to welcome you back the next time you're in the area.

"Comfortable and very clean property right off the 25."

4
martinione, Palm Springs, California 28/05/2021

Quiet, comfortable and quite clean property. Had a Mountain facing high floor room so no traffic noise. Air con nice and cool- albeit a little noisy when going on and off. We were close to a fun and tasty restaurant- Teds Montana Grill so that was also a plus. Good breakfast - no more take out brown bag.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Martinione, Thank you for allowing us to host you at Best Western Plus Peak Vista Inn & Suites; it was a pleasure to welcome you. We're delighted to hear that you had an enjoyable experience and appreciated our clean, comfortable, and peaceful accommodations. It's also great to know that you had the opportunity to try our delicious breakfast menu. Thank you so much for taking the time to leave your positive comments, and we hope that you'll come back and stay with us the next time you're in the area.

"Wonderful place to stay"

5
User 26/05/2021

My husband and I stayed here for a week for our anniversary. The beds are super comfortable, the entire hotel was very clean and the staff was super nice. I must say the view from our room (318) was amazing. To wake up with the perfect view of the mountains every am was wonderful.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Melissa, Thank you for sharing some wonderful details from your stay at Best Western Plus Peak Vista Inn & Suites! We are thrilled that you enjoyed such a relaxing and refreshing experience. Our cozy, clean rooms are the perfect place to appreciate the unforgettable views. We look forward to making more memories with you in the future!

"great room"

5
User 25/05/2021

We decided to stay at the Best Western because of its closeness to Garden of the Gods. The place was modern, clean and service was excellent. The breakfast was continental with additional hot breakfast if desired.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Thomas, It was a pleasure to host you at Best Western Plus Peak Vista Inn & Suites. We're delighted you appreciated our convenient location, modern decor, and clean accommodations. We hope you had a phenomenal visit to the Garden of the Gods! Our team would be thrilled to welcome you back the next time you're in Colorado Springs.

"One night"

5
523darrellb, Altus, United States 23/05/2021

Nice place to stay. Walking distance to Outback and Old Chicago made it nice after an eight hour ride. Clean comfortable beds. The atmosphere was great and staff attentive and polite. I would definitely stay there again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Darrell, From our amazing location to our comfortable accommodations, we are delighted to hear that you were able to enjoy your visit to Best Western Plus Peak Vista Inn & Suites. We can't wait to welcome you back the next time you are in Colorado Springs.

"Nope"

3
User 12/05/2021

Room was dirty mold in shower and no pool after 10 pm for adults breakfast was something u get from a convenient store staff wasn't very friendly. It was a one night getaway for our anniversary but so disappointed

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time to leave us a review. I would like to apologize for not meeting your expectations during your recent stay. It is our priority to provide a clean and healthy environment for all of our guest's and staff. We would have gladly moved you to another room if the issues would have brought to our attention while you were staying with us. As to your concerns about the pool hours and breakfast, we are following local guidelines due to the pandemic. Even though some rules have been loosened over the last few weeks, we still have to adhere to some of the the rules, for the saftey of everyone. This is displayed on all of our websites . Again, I do apologize that we could not meet your expectations.

"excelent clean centrally located hotel"

5
Kim S, SANDY 11/05/2021

Great Value for this newer hotel Fantastic Staff, very friendly on check in, Housekeeping staff friendly and available. Clean large rooms big comfortable beds. Breakfast choices are what I would expect.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kim, It was such a pleasure to welcome you to Best Western Plus Peak Vista Inn & Suites. We're delighted you enjoyed our convenient location and comfortable accommodations, and we trust you had a fabulous time exploring the area. Our friendly team would be excited to host you again for another fantastic visit.

"Loved our stay"

5
Cruising-along, Lake Stevens, Washington 08/05/2021

We had the King Corner Suite with Mountain View's on the 4th floor recently. We wished we could have stayed longer than the one night! It was immaculate, quiet and huge. The shower is awesome, we had 2 TVs with HBO. The included breakfast had bacon and eggs besides the usual yogurt and fruit. All the staff were pleasant and helpful. If ever in the area again we will be sure to stay at the Best Western Plus Peak Vista Inn.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for allowing us to call you our guest at Best Western Plus Peak Vista Inn & Suites. We are delighted to receive your wonderful remarks regarding our well-maintained property and thrilled to receive your compliments pertaining to our hardworking team. The greatest compliment a guest can offer is his or her return business, and we look forward to welcoming you back soon!

"Great view and location"

5
User 08/05/2021

Everyone from front desk, to housekeepers to breakfast staff were very friendly and helpful. I had an absolutely glorious view of Pikes Peak. My room was clean, but because of COVID-19 they do not clean daily… However I was able to get fresh linens and towels anytime I wanted.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Janet, Here at Best Western Plus Peak Vista Inn & Suites, you can always count on a warm and pleasant atmosphere. While our housekeeping team is not servicing rooms while guests are in them, it was our pleasure to accommodate your needs to ensure a comfortable stay. Please think of us again the next time you're in Colorado Springs. We look forward to welcoming you back soon!

"Stay-cation"

5
User 30/04/2021

Really enjoyed my time. Very clean and comfortable with a great pool/spa to entertain my son :) Conveniently located off of Woodman and I-25 , close to all the fun stuff CS has to offer. Garden of the gods and Manitou are only 15-20 min away!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Brandy, It brightens our day to know you had a fabulous staycation with us at Best Western Plus Peak Vista Inn & Suites! We're thrilled you enjoyed our comfortable accommodations, awesome amenities, and fantastic location. Our team trusts you had a memorable trip with your son. Come back to see us again soon!

"Clean and convenient "

5
User 30/04/2021

Easy check in, friendly staff, clean rooms/common areas, covid protocols being followed. Breakfast offered - continental, covid style. Great location and easy parking. Would stay again if in the area.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thanks for choosing us to host your recent travels at Best Western Plus Peak Vista Inn & Suites. It's wonderful our exceptional hospitality, fantastic location, and attention to cleanliness were highlights of your visit. Our team hopes you had a phenomenal time exploring all the area has to offer. Please return to stay with us the next time you're in Colorado Springs.

"Not good if you are chemically sensitive"

2
jencR4872TA, Kingston, Washington 29/04/2021

I was expecting a great hotel based on the reviews. The minute you walk in, the hotel reeks of bleach. The room smelled so strongly of chemicals, it made me sick. Had major allergic response. I went to talk to the front desk and was told it was probably the covid fogger they use in each of the rooms. Yep, they are spraying toxic chemicals into each room to "kill covid". I asked to change rooms and was told there were none open. I asked if I could check out and was told I have to pay for one night (was staying multiple). This front desk person was so incredibly rude and unhelpful. So we opened the window and left the fan running and we left the room for several hours. Came back, no change. Still chemical fragrance flowery weird smell. Woke up with major sinus pain. Checked out in the morning. In addition to the awful chemical odors everywhere in the hotel, the toilet is so close to the sink cabinet you can barely fit, the hotel looks run down with baseboards and windows rotting and peeling off, the bed was rock hard and the couch was stained. The breakfast being offered is the worst of any hotel I have stayed out while driving across country (mostly Best Westerns). Depending on where your room is, you hear the freeway ALL night long. Highly recommend staying elsewhere.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jen, Guest feedback is always appreciated and welcome, so thank you for taking the time to share your experience. It's always our goal to provide a safe and comfortable stay. We are committed to doing everything we can to deep clean our rooms and uphold the highest standards in cleanliness. Please accept our apologies that some of the products used made you feel uncomfortable. Your constructive comments are gratefully received, and we will keep them in mind as we continue to make improvements to our property and procedures. We trust that you were still able to enjoy all that beautiful Colorado Springs has to offer. On behalf of our entire team, we wish you all the best as your trip across the country continues.

"FANTASTIC HOTEL -GREAT COVID PERCAUTIONS!!"

5
DonHalazon, Seattle 29/04/2021

This is a great hotel! Great location, beautiful rooms and EVERYONE wearing masks!! Chris at the front desk has excellent customer service skills!!! We felt very safe! I have a bad back but with the excellent beds I had a great night sleep!!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Don, It was an honor to call you our guest and we are thrilled to receive your compliments regarding our team here at Best Western Plus Peak Vista Inn & Suites. The health and safety of our guests have always been of utmost importance, and we appreciate your recognition of the efforts we are making to ensure a healthy stay. Should your travels bring you back to Colorado Springs, we hope you will consider us for another comfortable and pleasant experience.

"Amazing"

5
User 27/04/2021

This is one of the cleanest Best Westerns we have ever stayed in. We were traveling from Texas to Washington to see family and this was a great place to stop for the night. The staff was friendly and the water up front was incredible!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for allowing us to host you at Best Western Plus Peak Vista Inn & Suites. Reading your review has brightened our day and we are thrilled you enjoyed our well-maintained property. Please think of us again the next time you're in Colorado Springs. We hope to have a chance to welcome you back soon!

"LOVED IT!"

5
User 22/04/2021

We could see the mountains from our room. The hotel is clean with a relaxing decor. The staff is friendly and helpful. The breakfast is good. The fruit water in the lobby is a nice touch. I appreciated the experience.

"Busytraveler3"

3
User 22/04/2021

When first checking into the hotel, I found on 4/20 guest were in front smoking marihuana. Along with odor coming from the elevator to, I couldn't even get on. First thinking I was not even going to return because of the not caring about the rest of hotel guest. Then in the morning the oder was gone and talking to a hotel person-Sorry I didn't get her name. I felt better about returning from here on out. I will use this as my business hotel. Only 1 small flaw I wish they start doing more for breakfast the what they offered toast, cereal, all grab and go's. I have stayed at a few hotels that offer full breakfast, just having a staff member whipping down tables & chairs after each use. Or offer plastic gloves to serve to the guest!!????

"Great hotel"

5
User 20/04/2021

Very comfortable hotel, receptionist was nice. Noise complaint next door but front desk did proceed to knock at the guest's door and loud noise and music stopped soon after. We would definitely stay again! Best Western hotels are our go-to any time.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Fabian, Thanks for choosing Best Western Plus Peak Vista Inn & Suites and taking a moment to share your fantastic rating. It's wonderful you enjoyed our comfortable accommodations and friendly service. We're sorry for any inconvenience caused by the noise, however, our team was happy to assist in resolving the issue. We hope you had a phenomenal trip, and we look forward to welcoming you back the next time you're in Colorado Springs.

"Colorado Trip"

5
barb1382marshall, Midlothian, Texas 17/04/2021

The hotel was clean and the staff was very friendly and helpful. The breakfast had great choices. Pet Friendly. The location of hotel was great easy to get to our excursions. I do recommend this hotel.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Barb, Thank you for the wonderful review and recommendation! We're thrilled our attention to cleanliness and service impressed you and that you appreciated our pet-friendly accommodations. It's also great to know that our location worked well for your visit and that our tasty breakfast menu was to your liking. The next time you're in town, please come see us again at Best Western Plus Peak Vista Inn & Suites.

"Employee conference"

5
User 14/04/2021

Very comfortable and staff are very friendly and helpful .The rooms were clean and Spacious. The staff was friendly and helpful, the breakfast was awesome. Really enjoyed the swimming pool and our meeting went very smooth in the breakfast area. Thank you

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mary, At Best Western Plus Peak Vista Inn & Suites our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our clean, comfortable rooms provided you with the ideal place to rest and that our friendly staff made you feel welcome. Thank you for sharing how much you appreciated the included breakfast. Should you be in the area again, please come back to see us.

"Colorado Vacation"

5
jmcfitzberg, Philadelphia, Pennsylvania 09/04/2021

Great location very easy to get on and off the highways. Nice location with views of the mountains. The morning cold breakfast was better than other hotels we stayed at and consisted of cold cereal, oranges or bananas, danish, bagels, orange and apple juice, fruit bars and hot coffee. The room was very nice, comfortable bed with a great shower.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thanks for choosing us to host your Colorado vacation at Best Western Plus Peak Vista Inn & Suites. It's wonderful you enjoyed our fantastic location and comfortable accommodations, and we trust you had a relaxing stay. Thank you for your time, and please come back to see us again.

"Mini-vacation"

5
picasso627, Denver, Colorado 04/04/2021

I enjoyed staying at this Best Western. It's a very convenient location with a beautiful view of Pike's Peak. Rae at the front desk was very helpful and accommodating, and Ted at the front desk was friendly and thorough. Attractive decor at this hotel. Will definitely stay here again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing us to host your getaway; it was a pleasure to welcome you to Best Western Plus Peak Vista Inn & Suites. It's wonderful you enjoyed our awesome location and beautiful view. Our friendly team looks forward to serving you again soon!

"Good Stay"

4
837denisew, Cody, Wyoming 02/04/2021

We stayed for 3 days visiting the area for College tours. The showerhead was amazing! The service was friendly and the location was great. The chemicals in the pool and hot tub were too strong but otherwise nice. Of course with COVID the breakfast is very minimal.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Denise, Thank you for choosing Best Western Plus Peak Vista Inn & Suites during your travels. We are delighted to hear that you were able to enjoy our amazing service and convenient location. We hope you had a wonderful time exploring the area. We will discuss your additional comments with our team as we work on improving overall guest satisfaction. Should your travels bring you back, count on us again to deliver.

"Good quality"

3
AnnetteBmomma, Salt Lake City, Utah 31/03/2021

Helpful and friendly staff. The breakfast was run well and maintained by sweet attendants. The rooms were quite small, but the deluxe beds were comfortable. Good quality place. Pet friendly and lots of dogs but all were well behaved and quiet.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Annette, Thank you for your kind review of Best Western Plus Peak Vista Inn & Suites. We are so glad you enjoyed the warm hospitality of our team and thrilled you enjoyed our beds. It was an honor to host you and we hope you had a restful and relaxing stay. We wish you safe travels and look forward to seeing you again soon!

"Great Hotel in Colorado Springs"

5
RattlesnakeCharlie, Los Alamos, New Mexico 30/03/2021

I stay here ever time I come to Colorado Springs. Good location, excellent rooms and entire hotel. I can recommend this to anyone. I pay a little extra to get a room with a view of the mountains. Pool setup is great, and my grandchildren get to let off a little steam.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Charlie, It was a pleasure to welcome your familiar face back to Best Western Plus Peak Vista Inn & Suites. We're thrilled you appreciated our excellent location, comfortable accommodations, and beautiful views. Our team trusts you had a memorable trip with your grandchildren. We look forward to your next visit!

"Love it"

5
User 24/03/2021

I really liked the hotel, it is in a very good location, the building is very clean, the staff is very friendly and helpful, breakfast is good and best of all with a very good price, I highly recommend it.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're also thrilled that you enjoyed a tasty breakfast with us, and we greatly appreciate the recommendation. It would be our pleasure to welcome you back to Best Western Plus Peak Vista Inn & Suites, so don't be a stranger!

"Small and unhelpful"

2
piscesfishie, Singapore, Singapore 23/03/2021

After reading all the good reviews here, I was looking forward to my stay at Colorado Springs, but it started out on a very bad note. Before arriving, I was pleasantly surprised that could check in online and put in my comments and requests. When I arrived, despite being BW Gold, I was given probably the worst room. It was small, dark, with no view. Also, none of the requests were addressed. It feels like nobody bothered to read the check in comments. I also specifically looked for hotels with microwave as I needed to sterilize bottles for my baby, but the microwave in the room didn't work. We did some troubleshooting and realized it wasn't connected to an outlet as the cable was too short. When we informed the front desk staff, he told us the hotel was full. When we asked for an extension cord so we can move the microwave and plug it in ourselves, he told us he didn't have one, can't do anything, and asked us to talk to the manager the next day. We had to move the furniture around and figure out how to get things working ourselves. Very disappointed!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for the feedback. We are disappointed to hear that we fell short in some aspects of your stay. Rest assured that our team will discuss your comments to ensure that we are delivering impeccable service and helping accommodate guest requests. We apologize for dropping the ball. We would love another chance to impress you the next time you are in Colorado Springs.

"Service was amazing"

5
User 18/03/2021

Super clean hotel, everyone was so friendly. The view of the mountains outside was just beautiful! The service at best western will bring us back to any best western, we stayed at 2 different ones on our trip, and they are just really good people! Would highly recommend!! Even though breakfast was limited anyone could find something! And again, great cleaning protocol!! Smelled clean and looked clean!!!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our entire team at Best Western Plus Peak Vista Inn & Suites, thank you for joining us during your time in town. Your experience is one that we work hard to provide, so it's a delight to read your kind words. The next time your adventures bring you back this way, we hope that we will be your first stop!

"Fantastic Staff"

5
Chris V, Longmont, Colorado 16/03/2021

The bed was super comfy! I was there 4 days during the Blizzard in March 2021. The entire staff was fantastic! Friendly, helpful The hotel is easy to get to from the highway and a nice location too. I had the King suite it was a great space, large tv, couch, The shower head was wonderful (gonna try to find one of those for home)

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're so happy that you decided to wait out the storm at Best Western Plus Peak Vista Inn & Suites. You can always depend on us for clean, cozy rooms and top-notch service. We truly appreciate you sharing your kind words and the five-star rating. Seeing your familiar face on a future stay would be an honor!

"Great stay"

5
donwayneh, Bellevue, Washington 10/03/2021

I want to let everyone know that this is a very nice BW, great service, very nice appearance, very clean rooms. Nice to have a breakfast again. I love the showers and the best shower head I've see in any BW or many 5 star hotels. Great job

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Don, This is what we love to hear! Thank you for joining us at Best Western Plus Peak Vista Inn & Suites and for sharing your kind words. Keep counting on us for a wonderful stay, and we'll keep doing everything we can to make every visit better than the last.

"Visiting my son that is stationed at Fort Carson"

4
User 02/03/2021

Nice hotel. Updated and clean. Nice sized room and appropriate furniture for the space. VERY comfortable beds! The pool area was nice but the hot tub is very small. Ok for 4 people and that is pushing it a bit if you are not related or friends. I would have had a very nice view of the mountains on the 2nd floor but a big pine tree was in the way directly outside of my window. It needed trimming. Great prices for the hotel - it was in very good shape and modern.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites! It is wonderful our comfortable accommodations were lovely for you, among other things. We hope your time in the city was amazing, and we are eager to welcome you back on your next trip!

"Good value"

3
maxnicetrip, Los Angeles, California 22/02/2021

Good value. The traditional Best Western room. Would be nice if they added lamps that had USB ports. I would like to see a full breakfast, but I know this is not possible during covid no stars taken off for this though.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Max, Thank you for taking the time to share your feedback. We are glad you appreciated our value, and we hope you found your room to be comfortable. Furthermore, we do hope we can offer our full breakfast in the future, and we appreciate your understanding. Take care, and we wish to see you again!

"Great experience"

5
358tanab, United States 22/02/2021

Very clean friendly employees. Saw this lady very upset yelling at the front desk and the young man behind the desk kept his cool and was polite thru it kudos to him. The breakfast was good. The pool was open so that was a plus.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tana, Thank you for taking the time to share how much you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites. It is fantastic to hear that you liked our clean, comfortable property, friendly staff, and plentiful amenities. Please come back and see us again when you are next in Colorado Springs.

"GREAT PEOPLE! GREAT PLACE! QUIET!"

5
User 21/02/2021

Great service, great place for a quiet vacation. Clean. Very close to restaurants and other amenities. Staff is very friendly and helpful! We stay here multiply times a year! Can't get any better stay than this one. Mountain views are awesome too! Love the hot tub!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It is wonderful to see your perfect rating! In addition to our location and cleanliness, we are delighted you enjoyed our service. You know what to expect and we're glad our marks were hit. All the best and we can't wait to see you again at Best Western Plus Peak Vista Inn & Suites!

"Great Location, and clean and friendly place to stay"

5
essentialworker21, St. George, Utah 06/02/2021

Clean room, Breakfast was ok, Internet speed was fast, was able to stream movies. Restaurants close by. Quiet area, got a good nights rest, even though it was close to the freeway. Friendly and caring staff.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear RW, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're glad our clean, quiet rooms provided you with the ideal place to rest and that you felt welcome while you were here. It's also great to know that our location worked well for your needs. Should your travels bring you back to the area, we welcome you to stay with us again.

"Nice property, friendly staff, plenty of amenities."

5
Echo6768, Colorado Springs, Colorado 30/01/2021

We actually live in the same city, but I desperately needed to get the kids out of the house. Booked a night just for the pool/hot tub (this is what it has come to during pandemic). We were allowed to make an hour pool reservation (they are normally 30 min) as they limit pool occupancy to 6. It was a lovely pool area and beds were comfortable as usual at BW.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is wonderful to see you and your kids enjoyed your short staycation and our fun pool area. We are pleased to hear you all had a good night's sleep in our comfortable beds and we hope you will come back and see us again soon!

"Great People"

5
User 29/01/2021

This hotel is well managed and very clean. The check - in lady was very helpful. We had room 310 at first but there was a problem with the toilet; wouldn't stop running! We called down, she came right up and checked everything. Seeing as it wouldn't be able to be fixed right away, she gave us a different room, 2 doors down so we would not have to lug everything far. Thank you!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Cheryl, We're delighted to hear that our receptionist was able to assist you with alternate accommodations after an issue you encountered in your original room. Your highlight on our dedication to cleanliness is appreciated, and we look forward to welcoming you back to Best Western Plus Peak Vista Inn & Suites for another fantastic visit.

"Family Birthday staycation"

5
deanar4jc, Colorado Springs, Colorado 25/01/2021

Ted was amazing and went above and beyond to help us celebrate my son's birthday. He did a great job explaining the Covid restrictions and made us feel wonderful on our visit. We will be back again. Ted rocks!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're so glad that your son enjoyed his birthday. Thank you for choosing to celebrate it at Best Western Plus Peak Vista Inn & Suites! Ted will be so excited to hear that you highlighted his efforts to ensure a wonderful experience. Come back and celebrate with us again next year!

"Business Travel"

5
User 25/01/2021

I am on a long-term construction project at the US Air Force Academy, and stay at the Best Western Plus Peak Vista Inn & Suites during the week, then travel home and back on the weekends. I have stayed at this Best Western on a weekly basis since the beginning of August 2020, and I have never been disappointed. The GM of this Best Western is doing a great job of providing customer service during a difficult time for hotels. The staff is always friendly and professional, and the rooms are always neat and clean. Breakfast has been curtailed due to the state requirements, but they still serve a modified continental breakfast. There are limits on the number of people allowed in the pool and hot tub, but it seems that the guests are understanding and I have not seen any problems. This hotel is also within a 2-3 minute walk to an Old Chicago restaurant and an Outback restaurant, and a gas station is 1 block away. My stays at the Peak Vista Inn have also been very cost effective for my company. I am recommending this Best Western hotel to anyone who has business in the Colorado Springs area, or plan on coming to Colorado Springs for a vacation.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It has truly been a delight having you as our guest these past few months. Thank you for choosing Best Western Plus Peak Vista Inn & Suites and for sharing your kind words. We appreciate you highlighting our efforts to ensure a safe environment while still providing our on-site amenities. If you need anything at all throughout your stay, don't hesitate to let us know. We aim to impress and we want to keep earning your five-star rating!

"Great Hotel"

5
derrickwg36, Wichita, Kansas 19/01/2021

I stayed at the Best Western Plus Peak Vista Inn & Suites due to an internet coupon I received and the great customer ratings received by the hotel. I was not disappointed, this was a great hotel location with an amazing staff. The hotel itself was a little outdated but the rooms were very clean and the service was great. They also served a complimentary breakfast which definitely had food to meat any breakfast diet. I was very pleased with this hotel and recommend it to anyone visiting Colorado Springs.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Derrick, What a review! We're delighted that you used that coupon so we could show you all we have to offer at Best Western Plus Peak Vista Inn & Suites. Our team is delighted to hear you enjoyed the service we provide as well as the convenience of our location, and we look forward to sharing another tasty breakfast with you the next time you're in town.

"Pet friendly?"

3
Withpet, Richmond, Virginia 18/01/2021

We stayed here as it had the most reasonable pet fee in the area but even at that we paid $80 for our dog for a 4 night stay. Very small room. Limited breakfast, I ended up buying groceries and just had their coffee. Only 1 chair in room, at the desk which blocked the bathroom.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing us to host you and your furry friend. However, it appears we still have some work to do. We strive to always work on improving overall guest satisfaction and will discuss your comments to ensure we are delivering the best experience possible. We would love another chance to welcome you back next time you are in the area.

"Great value"

5
Phyllis W, Salida, Colorado 16/01/2021

I had to spend one night in the Springs while my car was being repaired. Trusting the Best Western Plus chain I booked here, and was rewarded with an excellent night's sleep and a spacious studio for comfort as I waited. The breakfast was not the typical COVID inspired grab and go, but a nice buffet with bacon and eggs cooked on order. While this visit was strictly business, I would gladly return again with family for a pleasure trip. The location is just off I-25 so very easy to find but far enough away not to hear any freeway noise.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Phyllis, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites while you were waiting for your car to be ready; it was a pleasure to welcome you. We're delighted to hear that we were able to provide such an enjoyable experience and you appreciated our comfortable accommodations, as well as had the opportunity to try the delicious breakfast menu. Thank you so much for taking the time to share your kind words, and it would be wonderful to welcome you back with your family on another occasion.

"Short Getaway"

5
dartfrog33, Colorado Springs, Colorado 06/01/2021

My husband and I decided to take a staycation to relax for a few days. This Best Western reminded me why we prefer this chain. The employees were fabulous! Very friendly and immediately took care of the one small issue we had. It was very clean and quiet. They had the indoor pool open and we got to make a reservation for it due to covid. We were the only ones in it so it was very nice. The parking lot was full, but we never heard any noise during our stay. We will definitely return!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Seeing your perfect rating is wonderful! We are happy you were pleased with our friendly team and quiet setting, among other things. For another excellent staycation at Best Western Plus Peak Vista Inn & Suites, you know where to find us, and we wish you the best along your way.

"Fun in Colorado Springs"

5
User 04/01/2021

This was an awesome place to stay! We had a great view of the Rockies! I suggest asking for a 4th floor mountain view room. Centralized, so it is close to a lot of stuff. They do an awesome job, especially with the pandemic going on. Highly recommend!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Your five-star review has truly brightened our day! From our spectacular views to our central location and committed service team, we are elated that you enjoyed being our guest at Best Western Plus Peak Vista Inn & Suites. Thank you so much for your recommendation, and we trust we will see you again when you return to Colorado Springs!

"Amazing stay"

5
User 03/01/2021

Amazing view from the hotel. Really nice customer service, breakfast was fresh and had plenty of options even during COVID. The hot tub and pool were a plus. The rooms were clean and the front desk was really helpful

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Saloni, We're elated to hear about your amazing stay with us at Best Western Plus Peak Vista Inn & Suites. From our helpful service to our breakfast buffet, we're thrilled to have met your expectations. We hope you'll join us again the next time you frequent Colorado Springs. Many thanks for the positive review!

"Will be back!"

5
User 03/01/2021

The gentle man working the desk in the evening was nice, professional, and accommodating! The entire hotel was very clean. This includes the pool and hot tub area! It wasn't slimy or moldy anywhere. I usually get kinda weirded out by pool areas but I'd 100% go again. It was pet friendly. We didn't bring a pet but we met a lot of new fur friends! There wasn't pet accidents anywhere. The room was very nice. Not dirty and very comfortable. Our compliments to the house keepers! Thank you! The pool times were organized and fair. Will definitely be back.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We are pleased to hear you found our property to be clean and comfortable and enjoyed some time in our pool. It is wonderful to see you also enjoyed pleasant interactions with our friendly staff. We look forward to welcoming you back again soon!

"Best winter family vacation ever"

5
User 03/01/2021

I highly recommend this hotel to everyone. It's cleam, cozy, comfortable, Its location is extremely convenient and prices of rooms are very fair. We're all very satisfied with this stay at Best Western in Colorado Springs.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We are so pleased to see you liked our clean, cozy accommodations, and convenient location. We look forward to welcoming you back when you are next in Colorado Springs.

"After Christmas get away"

5
Prettyjewel, Floresville, Texas 30/12/2020

Excellent place to stay it's very clean and the staff was attentive and friendly too. This location is very close to all attractions. I will definitely stay here again when vacationing in Colorado. I recommend a fire pit in front of the hotel.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites for your getaway! We're thrilled that you enjoyed your visit, and we appreciate you sharing your kind words. We'll keep your suggestion in mind when making future improvements - we love hearing what our guests would enjoy! We hope that your travels bring you back our way soon because we'd love the opportunity to serve you again.

"Good stay"

5
User 29/12/2020

My family of 6 enjoyed our stay. We had no problems with the room. The biggest concern I had was the bed felt like it had a crater in the middle of it. Overall, I would still return to this place to stay again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Greg, We're happy to hear that you and your family enjoyed your stay though it is unfortunate that you felt your bed could have been more comfortable. Rest assured, we will keep your thoughts in mind as we continue to improve, and we look forward to earning another high rating from you the next time you're in town.

"Small Room Suite"

3
User 21/12/2020

I booked the corner King bed room suite mountain view. I would have to say I was pretty disappointed . The mountain view was one window in the bedroom. The sitting room was so small they had room for only a single chair. How can a suite have one chair ? I noticed that non corner King suites had sofas so I recommend if you both expect to sit and watch tv and don't want to sit at a desk chair ,you get one of those. The hotel itself is fine . I was just disappointed that my room did not live up to my expectations.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Charles, Thank you for being our guest during your time in Colorado Springs. We're very sorry to hear that your room wasn't quite what you were hoping for. It's always our goal to honor room preference requests, but this depends on availability on the day of check-in. We hope that you will consider joining us again in the future so that we can ensure you are in the perfect room for you.

"Good Night Sleep!"

5
User 21/12/2020

Beds were comfy. Room was quiet and clean. Grab and go breakfast could have been better, but we will blame that on COVID (just need to keep it stocked add a donut of muffin). Pool has a 30 minute per family schedule due to COVID; We didn't get to try the pool out.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kim, At Best Western Plus Peak Vista Inn & Suites, we strive to help every guest get a great night's sleep, so we're thrilled that our cozy beds were to your liking. We're sorry that you didn't get the chance to try out the pool this time around. Hopefully, you'll be back to take full advantage. Thank you for being our guest and for the five-star rating. Nothing would make us happier than hosting you again in the future!

"Very comfy beds and quiet space"

5
Bakeaholic, Texas 20/12/2020

Great experience for a reasonable price. The front desk staff was friendly and informative. The room was clean, quiet and had everything we needed including a good size fridge. The bed was extremely comfortable (cloud like) and the shower had excellent water pressure. The breakfast was continental and pretty minimal, but they are all like that now. All in all, a great stay!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites! We hope your time in the area was excellent, and we are happy to see your stay with us was wonderful. Our team will be happy to hear from you, and we are glad you enjoyed your comfortable room as well. All the best, and we cannot wait to see you again!

"EXCELLENT staff, comfortable hotrl"

5
Billsbestwestern, Colorado Springs, Colorado 08/12/2020

I and my family have been in the throws of moving and needed to find a reasonable and comfortable hotel arrangement. Decided on this Best Western Peak Vista Inn. I've stayed at many hotels of this class for its overall value. This hotel exceeded all expectations in comfort, friendliness and value. We had to extend a few nights as our residence was not yet move in ready. Everyone here at this location could not have been more accommodating. I was truly impressed

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. We're delighted that our cleanliness and comfort were both aspects of your stay that helped you relax a little while you and your family were in the throes of moving. We're happy to hear we left a wonderful first impression, and we can't wait to welcome you back for an even better visit.

"Excellent staff excellent stay"

5
User 07/12/2020

During these trying times they have developed a system that still allows them to give superior service. I am very impressed with how ki d and helpful the staff is and would recommend this hotel chain to everyone.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It's delightful to read that our outstanding staff could play a pivotal role in taking your stay beyond your expectations. We appreciate your recommendation and look forward to welcoming you back to Best Western Plus Peak Vista Inn & Suites the next time you're looking for an excellent stay.

"Visit to the zoo unfortunately many guests took off their masks once they were inside the zoo."

5
User 25/11/2020

My mom and grandma would take us to the springs once a year as a treat. My granddaughter had been doing distance learning for 2 weeks and needed to get out of our very small town so I decided to take her to the springs. A coworker recommended your hotel. Yes it was very clean and affordable.My granddaughter loved the window seat. I was thrilled the workout room was open even thought the TV was out of order. Glad I brought my headphones! Pillows were amazing, staff was friendly.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Julie, From our convenient fitness facilities and clean accommodations to our wonderful staff and cozy beds, we are thrilled to hear that you enjoyed your visit. We hope you had a great time at the springs. We look forward to seeing you and your family again the next time you are in town.

"Very accommodating, clean, and welcoming!"

5
369cyndyc, West Deptford, New Jersey 25/11/2020

This was a perfect room with lots of space, and a very nice view! I even got to use the hot tub. Breakfast was hot and ready to go. I would come back anytime! They even have a Keurig coffee maker in the room!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Cyndy, Our goal is to impress everyone who stays at Best Western Plus Peak Vista Inn & Suites so we're happy to hear we succeeded with you! It's great to know that our clean, welcoming accommodations and included amenities were exactly what you were looking for. If your adventures bring you back to the area, please come see us again.

"Amazing hotel"

5
User 16/11/2020

This is my new favorite place to stay . Safe area of Colorado Springs. Parking lot well lit at night. Beds are super comfy. Employees are always friendly and welcoming!! Pool and hot tub area well kept. Breakfast is amazing fresh cooked eggs on request during covid!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Julie, Our team endeavors to provide our guests with a quality stay and a full-fledged experience, so we're thrilled to see that we could hit all of our marks. We look forward to welcoming you back for another comfortable and amazing experience, so visit us again at Best Western Plus Peak Vista Inn & Suites.

"4-Day Weekend in Colorado Springs"

5
User 09/11/2020

The hotel was squeaky clean and COVID compliant. Very comfortable rooms including the beds. Close to restaurants, walking distance to Old Chicago. Friendly, helpful staff. Near I-25 so a little noisy. Great stay.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Priscilla, A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're also glad you loved the convenience of our location, and we look forward to seeing you again at Best Western Plus Peak Vista Inn & Suites.

"?????"

2
User 09/11/2020

so I stayed 3 night at this location! I am a rewards member and this was the worst one ever! Tube would not drain told the front counter each day! They did not try to move me or try to do anything to help the problem! This drives me crazy that the customer service was lacking. And to refresh service it's a joke the way it is explained and the follow through is horrible! I should have just started at super 8! Will never stay at this location again if they don't try to make this right!!!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
While we are grateful that we had the opportunity to host you during your time in Colorado Springs, we're very sorry that we failed to provide the fantastic experience we are known for. This is not typical feedback that we receive, and we sincerely apologize for the inconvenience you experienced. Your remarks will be discussed internally so that we can seize these opportunities for improvement and ensure that the same missteps are not repeated. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

"Amazing!"

5
User 03/11/2020

Great staff, very accommodating and friendly. SO SORRY I lost her name, Rae? Renae? goes out of her way to make you feel welcome. Never heard a noise from the other rooms next door or overhead. Even with a dog the room was very clean, some places look like they do less cleaning if you bring a fur baby. Slept great. Because of COVID we did not have breakfast there, but they offered bacon and eggs on request along with the usual cold items. Visit family there 1-2 times a year and this is our new place to stay.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Joyce, Thank you for making Best Western Plus Peak Vista Inn & Suites your new go-to accommodations in the area! We love to help our guests and their furry friends feel right at home, and we're glad to know that you found that to be the case. Thank you for highlighting our clean, cozy rooms and friendly service. Your comfort is our pleasure, and we look forward to hosting you the next time you're in town to see family.

"Good value for the price, good service overall"

4
Anonymous855, Trabuco Canyon, California 02/11/2020

We did not use any facilities other than our sleeping room and the breakfast so I cannot speak to the pool, etc. On the weekend, they cook eggs but it is unclear how to request, where to stand (or sit) and I saw people with pancakes so I was generally confused. I'd say stick to the hard cooked eggs, they're fresh, and make some toast or have a bagel. I listened to the front desk try to help people with restaurants but honestly, they are not concierges and I smiled at their personal preferences. Find your own restaurants ahead of time on Trip Advisor. I'd stay here again!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It would be a treat to welcome you back to Best Western Plus Peak Vista Inn & Suites! Despite some of the concerns you've shared, we're happy you had a pleasant time overall, and we will keep your feedback in mind moving forward. The next time you're in Colorado Springs, please come back to see us!

"Nice place"

5
User 01/11/2020

My family and I stayed one night and used the pool and hot tub area. Everything worked was expected and the room was nice. This place has fairly updated bathrooms that aren't huge, but look nice. Plenty of outlets in the room to charge your devices. Breakfast during covid was nice. Really nice front entry way and breakfast area.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tyler, It was a pleasure hosting you and your family at Best Western Plus Peak Vista Inn & Suites! We're glad you enjoyed the pool and that our updated, comfortable rooms had everything you needed. Thank you for sharing how much you appreciated the included breakfast. Should you be in the area again, please come back to see us.

"Why go anywhere else?"

5
User 30/10/2020

Clean hotel with a feeling you get more than you'd pay for elsewhere. Water pressure is freaking amazing! I mean a hot shower like no other. Hotel manager Nicki takes care of everything my team ever needs while they stay there.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Doug, At Best Western Plus Peak Vista Inn & Suites our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our attention to cleanliness and service impressed you and that you and your team enjoyed the hot showers. Please come see us again soon.

"10/10"

5
Becki M, Omaha, Nebraska 27/10/2020

We were supposed to be in Estes Park for 5 days but due to the fires had to switch our plans last minute. Every single employee we came across was incredibly nice and extremely helpful. The rooms were very clean and having the pool/hot tub open with limitations due to COVID was just what our two children needed after the Estes Park disappointment. The breakfast in the morning is 10/10 and the woman working the breakfast was above and beyond. I haven't seen a hotel breakfast operate like this - she cleaned after someone would go through the line and made sure the bagel drawers were filled at all times and asked us how our breakfast was on a couple different occasions. Because of the wonderful staff and the cleanliness of this hotel - it made it easy to relax and take the vacation we were hoping to have in Estes! We have already talked about coming back and staying at this hotel when we come back to the springs which hopefully is sooner rather than later!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our team goes above and beyond to deliver an amazing stay for our guests. We are thrilled that their hard work was recognized. Thank you for counting on Best Western Plus Peak Vista Inn & Suites during your trip and we look forward to your next visit.

"Colorado Springs Hotel"

5
User 22/10/2020

Very clean hotel and room and friendly staff. It was conveniently located near restaurants/pubs and attractions. Close to the freeway too. They even had a hot breakfast which I wasn't expecting. Would definatelly stay there again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Diane, Our team aims to provide a stay that is the epitome of comfort and quality, so we're happy to hear that your time with us was reflective of this goal. We're delighted that you enjoyed our clean accommodations and friendly service, and we look forward to hosting you again at Best Western Plus Peak Vista Inn & Suites.

"My first choice in the BW's available in Colorado Springs"

4
LindyC46, Whitefish, Montana 19/10/2020

First, it was very busy - I was surprised. But, staff was friendly, my room was clean, and I felt the way staff was handling the breakfast buffet was adequate to encourage social distancing. The only thing I noticed, after having stayed at this facility several times in the past, was that the property is looking a little 'worn.'

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lindy, Clean accommodations and a friendly team are both important to a successful trip, and to hear that this was your experience has us delighted. We're also glad you enjoyed a tasty breakfast and that you appreciate our dedication to safety. It would be our pleasure to host you again in the future, so don't be a stranger!

"Great stay!"

5
feliciaawwn, Wewoka, Oklahoma 17/10/2020

This was the third time that my family I have stayed here. As always, the room was clean, staff was friendly and efficient, and we had an all around great stay. Even with Covid happening, they took all precautions within the hotel to keep everybody safe.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Felicia, A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We appreciate your highlight on our dedication to safety, and we look forward to seeing you again for another great experience at Best Western Plus Peak Vista Inn & Suites.

"We extended our stay and the rest of our trip was spent here"

5
AutumnLP, East Peoria, Illinois 15/10/2020

After traveling around CO we stopped here to see Colorado Springs and Manitou Springs. There are many things to do however everyone else is there to see them too. We enjoyed the cleanliness and spacious rooms. When the pool and hot tub were not busy we got to use them and they were so nice after a long day. The staff was kind and friendly and helpful. We liked the area, it felt safe with a few places to eat nearby and a gas station. Everything was decently close to drive to. We suggest making the drive to Cripple Creek and check out the phantom canyon drive. NICE! Breakfast was a draw for myself it was okay. The woman handing out eggs and bacon very kind! Many people had dogs with them, we couldn't hear them at all, rooms very sound proof!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Autumn, At Best Western Plus Peak Vista Inn & Suites our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our clean, spacious rooms provided you with the ideal place to rest and that you felt safe and welcome while you were here. Thank you for sharing how much you appreciated the included breakfast and convenient location. If you find yourself back in the area, we'd be proud to host you again.

"Mrs"

5
User 15/10/2020

This place was very clean, convenient location, friendly staff and very quiet. We couldn't of asked for more. Close to Garden of the Gods, Seven Falls. Lots of restuarants and lots of hiking options. Great place to stay! We will be going back to this location next year. We highly recommend this place.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Ronnie and Cheryl, Thank you for the wonderful review and recommendation! We're thrilled our clean, quiet accommodations and convenient location were exactly what you were looking for. It's also great to know that our friendly staff made you feel welcome. We look forward to hosting you again at Best Western Plus Peak Vista Inn & Suites.

"Great place and great staff"

4
marksF2190JD, Denver, Colorado 12/10/2020

The staff and policies made us feel comfortable while traveling in the pandemic. They did their best in presenting a good selection for grab and go breakfast. I wish they had hard boiled eggs more often. I need proteins in the morning for blood sugar maintenance and the pastries didn't help much. Cream cheese and peanut butter were the alternatives. Very clean and comfortable.

"Amazing view and great staff!"

5
User 11/10/2020

Our stay was fantastic, we had a mountain view king room and the view was great! The front desk staff were very kind and knowledgeable! If we travel to CO Springs again, we will be staying here again! Walking distance to quite a few restaurants also!

"Best Place to Stay to visit area!"

5
User 11/10/2020

Great Place to stay. Top Notch. Breakfast was NOT the paper bag --grab and go type. Hot Oatmeal, Pancakes, fruit, milk, etc. King size bed and room was very clean. Helpful and prompt front staff (24 hrs) and cleaning staff. Highly recommend and would stay there again once I am in the area.

"Review of Best Western"

3
User 06/10/2020

Lovely accommodations, great remodel and the bed was heavenly. That said, we prefer a less corporate feel. We were very surprised to have a required deposit. We missed the breakfast by 1 minute and well, that was too much for this hotel. For those who don't seek a unique feel, this place is perfect.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Michele, Thank you for leaving us your thoughts on your recent visit. Though we're thrilled that you enjoyed our comfortable accommodations, it is unfortunate that not everything about your time with us was perfect. Please know that a required deposit is not unusual in our industry, though we apologize for any inconvenience this or breakfast has caused you. Rest assured, we are discussing your experience with our team for review, and we hope for another chance to impress you on the road ahead.

"Great shower heads"

5
User 01/10/2020

We were impressed with the quality of our stay. The beds are comfortable, the shower head is amazing, and our room was very quiet. Staff were friendly and to go breakfast was adequate. I would definitely recommend.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chelsy, Receiving your five-star review of your stay at Best Western Plus Peak Vista Inn & Suites has brightened our day. From our comfortable beds and peaceful atmosphere to our convenient breakfast, you can always count on us for a great stay. We hope that the next time you are in town and looking for a good night's sleep and all the comforts of home, you think of us.

"Got weather delayed,"

5
User 29/09/2020

hotel front desk staff was excellent allowed early check in The pool and jacuzzi was in great shape. Allowed motorcycle parking in front. Breakfast was provided, all Covid protocols were observed by staff. Great Chain restaurants within walking distance

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kenneth, It sounds like you had a great time at Best Western Plus Peak Vista Inn & Suites, and we couldn't be happier! From our accommodating staff and refreshing aquatic amenities to our tasty breakfast and convenient location, it was our pleasure to serve you, and we hope to see you again on your next trip to Colorado Springs!

"Best Value"

5
rebeccapN1614SK, Oakley, California 28/09/2020

I stay at a lot of BW maybe 30 a year and this is the absolute best Best Western you will visit. The property is conveniently located on Hwy 25. It is clean and the folks that work there are always pleasant.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mark, What a wonderful compliment to receive! We truly appreciate you choosing Best Western Plus Peak Vista Inn & Suites, and taking the time to share your high praise. We look forward to your next visit!

"Always great!"

5
User 25/09/2020

I have stayed here 6 times in the last year and I've always enjoyed it. The most important part is that I feel completely safe when I'm there - even when I come in late at night. The hotel is always clean, staff is polite and attentive. They have a laundry room and computer with printer for guests to use. Can't ask for anything better.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Nancy, From our friendly service to our convenient facilities, we're happy to hear you loved staying with us at Best Western Plus Peak Vista Inn & Suites. It's also wonderful that you feel safe while you're with us, and we can't wait to provide the relaxing atmosphere you enjoy the next time you're passing through the area.

"Perfect Stay"

5
MikeD33333, Rockwall, Texas 20/09/2020

This hotel was newer and very clean. The front desk staff were friendly and fast. I stay at a fair amount of hotels and this one was pretty quiet at night, which is important to me. It's centrally located - easy on & off I 25.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mike, Thank you for your recent stay with us at Best Western Plus Peak Vista Inn & Suites and for taking the time to share your positive feedback. We're delighted to hear that you had such an enjoyable visit and welcomed our clean, modern, and quiet accommodations. It's also great to know that you appreciated the friendly and attentive service our team provides. Thanks again, and we hope to have the opportunity to welcome you back again soon.

"Great stay"

5
momtotwoteens, Graham, Washington 10/09/2020

Over the past two months I've had to spend 43 nights in Colorado Springs and this hotel is where I chose to stay, and what a great choice it was. Very clean, convenient to freeway and shopping/restaurants, great breakfast options. This is my home away from home in the Springs area.

"Great Hotel"

5
User 07/09/2020

Friendly staff, very clean property, great breakfast. The location was central to everything we wanted to do (Garden of the Gods, Pikes Peak, etc.) I would absolutely stay here again. Loved the pineapple water in the lobby!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Stacy, Thank you for your recent stay with us at Best Western Plus Peak Vista Inn & Suites. It's always a pleasure to hear when we've been able to provide our guests with such an enjoyable stay! We're thrilled that you appreciated our clean and comfortable accommodations, as well as had the opportunity to try our delicious breakfast menu. Thank you so much for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back soon.

"Colorado Springs Visit"

5
christopherbG9004QP, South Dakota 04/09/2020

My family member and I stayed at the hotel when visiting relatives in the area. The hotel stay was overall a good experience. The hotel staff were friendly and professional and facilities were clean and well-maintained overall. Despite the limitations with COVID, the breakfast was decent. The pool and hot tub area were refreshing and clean. The room and bathroom were both clean and comfortable. I would definitely consider staying at this hotel again in the future. Keep up the good work!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Christopher, Thank you so much for your lovely comments! Our team works hard to keep our facilities clean and well-maintained, and it is a pleasure to hear that you appreciated these aspects. We will happily pass your compliments along to them. Safe travels to you, and we hope to see you again soon!

"Out on a snowy day"

5
kiwy-n-gumbo, Texas Gulf Coast, Texas 04/09/2020

Drove to CO from Tx. This place is conveniently located off the freeway but not noisy at all. The place was at capacity but you never felt overcrowded. Staff was helpful with our children and addressing their 100 questions. The room was clean and comfy for a family of 5 even. They are located close to the entrance of garden of the Gods so this is a plus.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites and sharing your fantastic review. We're delighted that your family enjoyed our convenient location, exceptional staff, and clean accommodations. Our team trusts the rest of your trip was memorable. Come back to see us the next time you're in the area!

"Overall great stay"

4
User 03/09/2020

The overall stay was great. Staff was extremely friendly. Room wasnt the best. Had a King Mountain view suite. Light bulbs were out, and the room was pretty dark and poorly lit. Comfy but needs update

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
From our cozy beds to our beautiful views, you can always depend on us for a great stay. It sounds like our team provided courteous service as well. Thank you for noting the ways in which your visit could have been improved. Guest satisfaction means everything to our team and your comments will be kept in mind going forward. If your travels bring you back this way, we hope that we'll be your first stop!

"Nice hotel, sparse breakfast"

4
GEO_001, Houston, Texas 30/08/2020

Overall, we enjoyed our stay here. The hotel is well maintained and a short drive to restaurants, the grocery store, gas stations and the freeway. Most of the outdoor attractions are a 15 to 20 minute drive. The room was clean and beds comfy. The breakfast was not great to be honest. I understand the desire to be cautious but there's risk associated with staying at the hotel and consuminf any provided food.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Geo, It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're glad our clean, comfortable rooms provided you with the ideal place to rest and that our location worked well for your visit. However, we apologize for any disappointment with breakfast, and we appreciate your patience during this time. If your travels bring you back to town, we welcome you to stay with us again.

"Great stay"

5
User 29/08/2020

Very clean room. Extremely accommodating. Early check in and late check out. Nice smoke area outside. Nice indoor pool and work out room. Staff and guest all wore masks. Had free snacks in afternoon. Provided a snack menu and happy hour with drinks. Provided extra towels, blankets, pillows and toiletries. Had microwave, stove top, fridge with freezer and coffee in room. Friendly staff and clean modern room. Family was very pleased with my choice. We hated to leave. Nice breakfast too. Staff all went out of their way to help our stay be as pleasant as possible. Thanks so very much. Can't go wrong with this hotel.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our entire team at Best Western Plus Peak Vista Inn & Suites, thank you for being our guest and for the fantastic review. From our awesome amenities to our tasty meals, we're thrilled you had everything you needed for a great stay. We were also sad to see you go. Hopefully, you'll come back and see us again soon for another five-star stay!

"Great breakfast and great pet friendly service"

5
MountainLove2018, Norman, Oklahoma 23/08/2020

This was our first time traveling with our dogs and they did great. We requested a pet friendly room and it was conveniently located near an exit. They were super friendly as they were last time we stayed (last year). Great breakfast even during the pandemic. Thank you staff and best western for a stay that kind of helped me forget Covid was a thing for a few minutes. oh also, it was clean.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us again at Best Western Plus Peak Vista Inn & Suites. It is great to see you and your furry friends enjoyed your visit. We are pleased you found our staff to be friendly and enjoyed our delicious breakfast. We look forward to welcoming you back when you are next in the area!

"I will be staying here again!"

5
User 20/08/2020

I stayed at the Best Western Plus Peak last week and I was very impressed with the staff and hotel itself. The bed was comfortable and the room itself was very nice! I love that they are dog friendly and help make sure your stay is comfortable. I will be staying here again!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It is wonderful to see your perfect rating! We are thrilled your visit was excellent all around and that our service and accommodations were a few highlights of your stay at Best Western Plus Peak Vista Inn & Suites. Take care and until next time!

"Rocky mountain trip"

5
Bestwesterntemple, Temple, Texas 19/08/2020

We decided to go to Rocky mountain with friends and family. After a long drive from Texas we stopped over in Colorado springs over night. Hotel employees are very energetic and helpful. Everything we as great except for the limited breakfast due to covid 19

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for staying with us at Best Western Plus Peak Vista Inn & Suites. We're delighted to hear that our team made a positive impression, and appreciate your patience regarding breakfast. We do all we can to provide a safe and comfortable environment, and we hope to see you again the next time you're travels bring you through town.

"Comfortable Stay!"

5
User 14/08/2020

We booked a mountain view with two queens. We only stayed one night, but the room was comfortable for all three of us, me, my husband and 20 year old son. Beds were comfortable and nice size fridge to keep our drinks in. Loved it was right next to 511 Tactical too! Though we tried to check in at 2:45 with a 3 pm check in, we were told our room wasn't ready, that was a bummer! Front desk clerk was very nice upon arrival and we were greeted on the way out as well. I think the breakfast is now grab and go style because of COVID. One thing we did not like is we could not open the window except about an inch.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Amelia, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our comfortable, mountain view rooms had everything you needed and that you felt welcome while you were here. It's unfortunate we were not able to accommodate your early arrival, and we appreciate your patience. Thank you for your feedback about the window. We'll keep it in mind moving forward, and we hope to see you again soon.

"Great hotel!!"

5
aliciagP1261VT, Cherry Valley, Illinois 12/08/2020

My family was so happy with our stay here! The beds were super comfortable and everything was extremely clean! Even with COVID, they were able to offer some breakfast options, which we greatly appreciated! If your looking for a hotel in the Colorado Springs area, I highly recommend you stay here.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Alicia, Thank you for trusting in us at Best Western Plus Peak Vista Inn & Suites! It is always lovely hitting our marks. From our comfortable rooms to our wonderful location, we look forward to providing you with wonderful stays whenever you are in town.

"Awesome!!"

5
User 09/08/2020

After staying at a different (nightmare) of a hotel the night before - my husband booked us here for the next 3 nights and we LOVED IT! Soooooo clean, the staff was very friendly and we enjoyed the indoor pool with our toddler every day. We can't wait to go back!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Sara, We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's great to know that our attention to cleanliness and service impressed you and that you and your toddler enjoyed the pool. Thank you for the lovely review. We look forward to your next visit.

"Overnight "

4
rv8erdonna, Granbury, Texas 08/08/2020

We drove in from Texas so we were extremely tired. Upon arrival, (3:15), we were told they were running behind and he couldn't promise how long it would be. Needless to say, I was not happy!! However, I realized that this COVID-19 has thrown a wrench in everyone's life. We sat in the lobby and at a 3:40ish they said our room was ready. The room is nice and clean. It seems like an older Best Western and I absolutely hate air conditioning that goes on and off!! Overall, so far our stay is ok. Would I stay here again? Probably not due to the AC units. If that doesn't bother you, it will be a good place to stay. I cannot comment on the breakfast as we won't be eating.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Donna, We appreciate you staying with us and taking the time to leave us a review. We're glad our attention to cleanliness impressed you and that your overall stay was enjoyable. However, we apologize for any delay during check-in, and we value your patience. Please also accept our apologies for any disappointment with the AC. They go on and off based on room temperature as is typical for HVAC systems. We hope you'll consider staying with us again during future trips.

"Family vacation"

4
stroupe, Viola, Kansas 03/08/2020

I was looking for a hotel that was clean, friendly, great rates and excellent breakfast. I found this hotel to have all of the above except the breakfast that was not great at all. I understand Covid-19 is impacting and food choices are limited but they had no milk substitute, the few pastries were gross, oatmeal was so sticky, and only an apple for fruits.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Stroupe, Thank you for your kind review of Best Western Plus Peak Vista Inn & Suites. We are so glad to receive your feedback regarding our team and thrilled to know that you enjoyed our great value. We regret to hear that your breakfast experience fell short of your expectations and ours, but we ask for your understanding as we navigate these unprecedented times. Our food and breakfast team will discuss your review and we appreciate your valuable feedback. It was an honor to host you and we look forward to seeing you again soon.

"Wonderful Property!"

5
Sg2011523, Hattiesburg, Mississippi 02/08/2020

I was extremely pleased at how well-appointed and clean the rooms were. The bed was extremely comfortable! Easy to find, the front desk clerk clearly informed me of property amenities and all the precautions being taken due to covid19. Lots of restaurants close around. I really enjoyed my stay and would return when visiting Colorado Springs. It is well-maintained and provides lots of value for the cost.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for your kind review of the Best Western Plus Peak Vista Inn & Suites. We are thrilled to know that you found our location convenient and so glad to hear that you enjoyed your room. The greatest compliment a guest can offer is his or her return business and we look forward to welcoming you back soon!

"Location!"

5
User 01/08/2020

Great place to stay with Family! Staff was great. Close to everything in the Colorado Springs area. The balcony is great to step out on and view the beautiful mountains. There is outside seating to eat at if you have food delivered!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lindsey, Thank you for making Best Western Plus Peak Vista Inn & Suites a part of your trip. We're glad our location was ideal for your visit and that our friendly staff made you feel welcome. It's great to hear that the beautiful mountain views from the balcony added to your experience. If your adventures bring you back to town, please come see us again.

"Nice room with pool"

5
Jamie W, Katy, Texas 29/07/2020

Stayed one night this week. Hotel is very nice, near many other hotels. Picked this hotel for pool. Pool was nice but very small and lots of kids/families there. Hot tub is connected to pool and nice and clean. Towels are provided, but we had to go ask them to restock and they were gone the minute they put them out. Rooms were nice, beds were very comfortable. Had closet and fridge in room along with a cushion seat in window over a/c unit. Breakfast consisted of oatmeal, danishes, cereal, toast and bagels, egg patty things. Overall hotel was very nice, just wish pool would been a little larger (or more room to sit around).

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jamie, Your perfect rating means a lot! We thank you for trusting us and we are happy our pool was one of the highlights of your visit. Clean and comfortable accommodations are what you can always expect and we look forward to seeing you again!

"Haven from the hubbub"

4
kathryn b, Lutz, Florida 28/07/2020

This is such a clean hotel to use as a home base from your busy day. The breakfast was slim due to Covid, but still enough to get you started. Did not use the pool area, nor the workout area due to safety concerns , but others did. They were certainly prepared for safety and cleanliness during this time. Plenty of parking, too.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kathryn, Our team is happy to hear that our clean property was your home base during your recent trip to the area. We're also glad that you liked parking, and we hope you have the chance to enjoy our amenities on a future visit to Best Western Plus Peak Vista Inn & Suites.

"Comfortable and Clean Place to Stay"

5
User 26/07/2020

This place was close to many of the sites that we visited. The lobby was very inviting. The staff was very friendly and made us feel that we had chosen the right place to stay. The room was clean and the bed was very comfortable for a good night's rest. If I am in that area again, I will stay there again.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Louise, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is wonderful to see you found our location convenient, our staff friendly, and your room clean and comfortable. We look forward to welcoming you back when you are next in Colorado Springs.

"Best Western Peak Vista"

5
User 26/07/2020

I've been to this hotel before and would HIGHLY recommend! The service is excellent and the rooms are always clean and comfortable!! They allow pets with a fee which is very convenient! The general manager Nicki is so sweet and helpful. Best hotel I've probably ever stayed in!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us again; we love to hear from our return guests. It is fantastic to see you once again found our accommodations to be clean and comfortable and our staff friendly. We hope you and your furry friend will stay with us again when you are next in the area!

"Not impressed"

2
DNHodges, Fort Worth, Texas 25/07/2020

Older hotel with small rooms, limited pool hours (8-8) and a sad breakfast (no fruit, no hot items, no yogurt). Overall this was not what I was expecting after reading great reviews. We had booked two nights and wished we could have changed our reservation after the first night. Beds were comfortable and staff was friendly. Compared to other hotels I have stayed at during Covid, they need to up their game on breakfast.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us. It is wonderful to hear that you found our staff to be friendly and your room comfortable. We do sincerely apologize that some of our usual amenities are unavailable at this time and hope you will choose to stay with us again when you can fully enjoy all our wonderful property has to offer!

"Excellent "

5
Pinklonghorn, Burleson, Texas 19/07/2020

Stayed here after having a horrible experience at a motel in Manitou Springs and very glad we came. Ended up staying two nights instead of the planned one. Front desk man was very welcoming and accommodating after learning about a previous experience we had just had when originally planning to stay in MS. Rooms were extremely clean! They had a pancake machine and some bread products for breakfast but since I am gluten free I always bring my own breakfast traveling so I didnt eat any. Nice stay!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for counting on Best Western Plus Peak Vista Inn & Suites during your trip to the area! We are thrilled that we were able to exceed expectations after an unpleasant experience elsewhere. Thank you for highlighting our friendly service and clean accommodations. Next time you're around, make us your first choice and trust us again to deliver an amazing stay.

"Not the "Best" Western just okay."

4
Ammo-mom, Ogden, Utah 17/07/2020

Hotel is centrally located for our needs. Clean but could use some updating. Rooms are small so wirh 2 teens and their personal suitecases it felt a little cramped. Shower was nice but small bathroom with no counter space.. Breakfast area was cleaned and being stocked by the single desk clerk He was doing a good job trying to maintain both areas. Perhaps it would have been better to have a person for each area. Breakfast was lacking compared to other BW we have stayed at during Covid restrictions, uncut bagels and a single apple were the main items.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us. It is wonderful to hear that you found our location convenient for your needs and your room was clean. Thank you for your feedback, we are always looking for ways to improve our guests' experience. We hope you will choose to stay with us again when you are next in the area!

"Great trip"

5
799marthae, Macclesfield, North Carolina 16/07/2020

All of the staff we encountered were friendly and helpful. The hotel was centrally located for our interests with beautiful views. Several very good restaurants/pubs are within walking distance. We especially liked Old Chicago. Since it was during the pandemic the complementary breakfast was not as varied as normal, but was adequate and we'll kept.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Martha, Our team at Best Western Plus Peak Vista Inn & Suites strives to deliver a comfortable, pleasant stay to every guest that walks through our doors. We're delighted that our prime location was perfect for your plans to explore. Seeing your familiar face on a future stay would be an honor!

"Okay Hotel But Nothing Special"

3
User 16/07/2020

We selected the hotel because it was ranked #3 but it was a disappointing stay. There was no coffee for our room and the breakfast choices, even during a pandemic, were not healthy or protein friendly!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We appreciate the feedback. We are sorry you were not pleased with the breakfast. However, due to the current times, our amenities are limited. We hope to have you back in the future and we wish you the best.

"Fun & Safe stay!!"

5
Travler2010, Dallas, TX 15/07/2020

During a pandemic it's hard to find a place to stay that is both safe and fun. However, this hotel accomplished both of these! We had a great stay and felt like it was a very safe and clean environment! It was also fun with their great pool and hot tub! The rooms are spacious and updated. The bathroom is clean. The best part of the room was the small nook by the window where you could sit or lay and enjoy the view or read a book. I would highly recommend this hotel for anyone staying Colorado Springs! Thanks for a great stay!

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that yours met our high standards in hospitality. It would be our pleasure to host you again for another fun and safe stay at Best Western Plus Peak Vista Inn & Suites.

"Beware of photos"

1
CommercialGuy, Washington 15/07/2020

1970s vintage hotel renovated poorly. Ultra small dark room with tiny window, dim lighting, low ceilings, poor quality scratchy bed linens, smelly comforter appears to be 30 years old. Overall not reflective of the Plus rating.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We always aim for a clean and comfortable stay, so it is unfortunate that your room was not to your preferences. Had we known you were not satisfied with our accommodations, we would have been happy to assist in finding a solution. Rest assured, housekeeping is looking into the matter, and we hope to improve your perceptions the next time our travels point you in our direction.

"2 stars but 4 stars feel"

4
yenger, Denver, Colorado 06/07/2020

I can see why this hotel is really a 2 stars, but everyone gives it 4.5 stars reviews. For the price and because of the pandemic I'm giving it 4 stars because the staff is really nice, the facilities is clean and the rooms have all the needed necessities (e.g., mini refrigerator, microwave, hair dryer). There's also a laundry room for families or people who are traveling cross country and need to clean their stuff (little pricey about $1.50). The hotel is close to the highway and other amenities which is another plus. What sucks is there's no cameras outside and just signs saying, "Park at your own risk." Other reviews mention their car was stolen so it made me paranoid during my stay. Another plus is that my room was right across from the elevator and I had thought I was going to hear people getting on and off all night and the lift going up and down, didn't hear anything, but did hear the people upstairs and across the hall having a party.

General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Yenger, Thank you for staying with us at the Best Western Plus Peak Vista Inn & Suites. We are pleased to see you found your accommodations to be clean and comfortable and were able to use some of our plentiful amenities. Please know a member of our friendly staff is always available to assist you with any issues you may encounter during your stay. We look forward to welcoming you back when you are next in Colorado Springs!

"Comfortable Hotel, however not sure if they are living up to their COVID 19 commitments."

3
jvmaddux, Dallas 06/07/2020

I stayed in this hotel, Thursday, July 2nd, through Sunday July 5th. The hotel seemed clean. We had a King Suite, Mountain View room and it was well appointed and roomy. The bed was comfortable, the linens were nice. The COVID 19 precautions/cleaning were made known to us on both the hotel's website and at check-in. They stated the rooms were sterilized between guests, and there would not be maid service during our stay, unless requested...so, no one would be entering our rooms. I understand this. I appreciate and agree with this precaution. However, the room was not properly stocked for three days without maid service. There were two of us, staying in our room for 3 days. The hotel only provided two towels. The hotel only provided two Keurig coffee pods. The hotel only provided 1 and 1/2 role of toilet paper. The second day of our stay, I had to ask for additional supplies from the front desk. The front desk person told me that they had a shortage of towels, so would have to bring some up after they came out of the laundry. I asked for 4 coffee pods. She only had two, and said they needed to order more! Lastly, our trash in our room was overflowing from the teeny-tiny trash can provided. (maybe they could allow us to leave our trash in the hallway for regular pick-up)? They advised that the breakfast would be "continental style" due to the COVID 19 restrictions. That's fine. But, the first day, all they had available were bagels and apple juice. No pastries/donuts. No OJ., No yogurt. No fresh fruit? I asked the front desk and they said they were trying to hire additional people to put out more breakfast offerings? Strange. Upon check-in on Thursday, the hotel staff were wearing masks. However, the lady working the desk on Friday evening did not wear a mask. LIkewise the maids on Friday did not have masks on. The lady working the desk Saturday evening did not wear a mask. And, the man working the desk early Sunday morning, also did not wear a mask. This makes me wonder if the hotel is really taking precautions that they espouse? If personnel are not wearing masks, do they really sterilize the rooms, etc...? Are they taking this seriously. All in all, the hotel was nice for the price. It was clean and roomy. But, giving a lower rating because they don't seem to be following the COVID 19 protocol that they espouse. Maybe stay at a different hotel with a balcony? After a day of hiking and being physically active, I just wanted to come back to my room, have a glass of wine and relax and enjoy the beautiful mountain view. However, at this hotel, you have to do so inside your room...as there are not any balconies. Next time, I will choose a hotel with a balcony/patio on the room.

"A Safe Bet"

4
travelingAnthony, Hampstead, North Carolina 02/07/2020

Attractive, newer hotel with larger than normal room. Real close to Garden of the Gods. The front desk people were personable. I was only there for one night but I would definitely stay here again for the same rate.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Anthony, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're glad our friendly staff made you feel welcome and that our location was ideal for your visit. Thank you for your compliments on our beautiful property. Please come see us again soon.

"Small "Deluxe" room"

3
User 21/06/2020

I was disappointed there were no USB hookups in the room. Most hotels have them these days so I only brought a USB charger for my phone. Also, we had 3 adults and chose the "deluxe" room because it was supposed to be be larger than a normal room. The room we were given was very small and the bathroom was tiny.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jeris, We always appreciate feedback from our guests. While we're glad aspects of your stay were pleasant, we apologize for any disappointment with the room set up and amenities. We'll consider your comments moving forward, and we hope you'll stay with us again during your next trip.

"Awesome hotel!"

5
User 16/06/2020

Nikki and the staff are excellent! The hotel is always clean and I felt like every time I walked in I was greeted by a friend. This was my second time staying at this hotel while visiting Colorado and I definitely recommend it!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our wonderful staff works hard to ensure all our guests have everything they need and will be proud you appreciated their exceptional service. It's also great to know that our attention to cleanliness impressed you. Thank you for your kind words and recommendation! Please come stay at Best Western Plus Peak Vista Inn & Suites again soon.

"Smoke Smell and Never Cleaned"

3
User 09/06/2020

The outside of the hotel and main lobby were beautiful. My room was nice as well. The staff was friendly. I was disappointed that a plastic bag was over the smoke detector and the room smelled of cigarette smoke upon entering. We could have switched rooms, but we chose to stay. We stayed 4 nights and the room was never cleaned. We didn't need new sheets everyday, but it would have been nice to have used towels replaced and the trash taken out daily. Due to Covid-19 we had to carry out from restaurants and eat dinner in our room which meant a very full trash can. We used the larger trash can in the laundry room down the hall, but it was overflowing as well. We were out hiking each day so it seemed like there was plenty of time away for the room to be checked. I've never stayed in a hotel where I had to request basic services such as these. I am hoping it was due to being under-staffed because of the pandemic.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for your thoughts on your recent visit. While it is unfortunate that not everything was as you expected, we're glad that you were comfortable while staying with us. Please know that we are closely following CDC regulations for the safety of our guests and personnel. This has resulted in the reduction of our working staff as well as changes to our housekeeping policies. At this time, housekeeping is only addressing our accommodations between reservations. If you wish for your room to be cleaned while you are with us, you must specifically request this service. Other than this, we're glad your stay was comfortable, and we hope to improve your perceptions the next time you're in town.

"Awesome!"

5
User 03/06/2020

Very clean, friendly staff, comfortable beds. Have stayed many times, love it. Shower is awesome! Stayed short and long term, always wonderful! Close to many nice restaurants, stores, and hiking trails.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Deb, We're delighted to hear you had another wonderful experience with us at Best Western Plus Peak Vista Inn & Suites. We appreciate your highlight on our comfortable accommodations and friendly staff, and we can't wait to see you again on your next visit.

"Friendly staff GREAT location"

5
User 26/05/2020

Minus the fact they didn't clean rooms or bring towels/toilet paper/new sheets/covers because of COVID-19 EVERYTHING was great. We were greeted every time we left and every time we returned. Staff made it super easy to go and ask for anything we needed. We will be staying here again if we go back to Colorado Springs :)

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Alexis, It was our pleasure welcoming you to Best Western Plus Peak Vista Inn & Suites. We are delighted to learn that you had an enjoyable stay with us, made all the better by our friendly team. Our staff will be happy to know you appreciated their service. Next time you're in Colorado Springs, keep us in mind!

"Still a very nice stay!"

5
User 19/05/2020

This is my second trip to the Best Western Peak Vista Inn & Suites. Just like my original stay, this stay was very nice. The room is spacious and clean and the staff was friendly and helpful. Will definitely be my go to for lodging in The Springs.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Scott, Thank you for choosing us at Best Western Plus Peak Vista Inn & Suites yet again! We are happy your visit was excellent and we will be sure to pass your comments along to our friendly team. Enjoy your trip home and until next time!

"Quick road trip"

5
joseph w, Nashville, Georgia 15/05/2020

Staff was awesome. Very clean. Corona virus protections in place. Nice view of Pikes peak for a great price. I think room rates are reduced because of the covid outbreak slowing travel. We used our points for this room but the rate without points was around 69.00 The night time front desk attendant was nice and helpful. Definitely would stay again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Joseph, Hearing that we may have the pleasure of welcoming you back in the future, brings a smile to our faces! We are thrilled you enjoyed the view from your room, along with the friendly service you received. Thank you for the positive review and we look forward to your next visit to Best Western Plus Peak Vista Inn & Suites!

"Great Place for R&R"

5
Jerry H, Amarillo, Texas 10/05/2020

This has been our go to property in Colorado Springs for the past 4-5 years. Our room is always clean and comfortable. The furnishings are modern and the maintenance is up to date. Employees are friendly, helpful and willing and able to assist in any way. As long as they maintain their current standards, we will be frequent guests. Oh, and did I mention the breakfast? It is superior to almost anywhere that we have ever stayed.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jerry, Thank you for making Best Western Plus Peak Vista Inn & Suites your hotel of choice in Colorado Springs. We're delighted that you could once again enjoy our clean accommodations as well as our friendly and accommodating service. We hope to share another tasty breakfast with you on your next visit, so don't be a stranger!

"Wonderful Mountain View - loved our stay!"

5
User 06/05/2020

We stayed in room 328 which had an awesome view of the mountain. I loved being able to wake up, open the window and look at the mountain view while having my coffee and getting ready. They have benches, like couches in the window area and I really enjoyed being able to open the window and feel the fresh air come in. The shower pressure is great too. I love a nice hot shower with lots of pressure. Great place to stay and close to Garden of the Gods.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It means a lot to know your stay was exceptional! The views of the Rockies are really a sight to see and we are happy you enjoyed them. We will continue to hit our marks and we cannot wait to welcome you back on your return to Colorado Springs!

"Staying during Covid"

3
User 06/05/2020

Room was nice. Breakfast was underwhelming. A bottle of water, a green apple and a glazed gross donut as the "breakfast pastry". The amenities were all closed and there was no discount accounting for any of this. The staff was valiantly pleasant.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time out of your day to leave us feedback. We are happy you were pleased with your room. As we are always open to changes, we will keep your comments in mind regarding breakfast. Nonetheless, we wish you the best and our team looks forward to seeing you again.

"Excellent stay"

5
JenJen8200, Pflugerville, Texas 18/04/2020

Every single person we came across at the hotel was incredibly friendly and helpful. The beds were very comfortable and the room smelled clean. The shower had one of the best hotel shower heads I've ever encountered. Our 2nd floor room had a view of the mountains through a giant tree. I would definitely stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jen, From all of us at Best Western Plus Peak Vista Inn & Suites, thank you for your warm compliments! As you noted, our team always strives to deliver friendly service and we are thrilled this was recognized. We are also glad you enjoyed your relaxing room with the view of the mountains. We appreciate you choosing to stay with us and hope to welcome you back again soon!

"8 night stay"

4
zacklene55, Platteville, Colorado 21/03/2020

clean,quiet, good location comfy, close to food and gas stations, great view of the mountains from our room, will stay here again, breakfast was good with options and friendly, bed was comfy as well as the couch, fridge and microwave both worked as it should.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Zacklene, Your positive review of Best Western Plus Peak Vista Inn & Suites is truly appreciated! We are thrilled you enjoyed your well-equipped room, along with our convenient location and tasty breakfast options. It's exciting to know that you would choose to stay with us again and we are already looking forward to another opportunity to impress you.

"Highly recommend"

5
User 19/03/2020

Highly recommend- room was modern with plenty of bathroom linens and very fresh and clean throughout with pleasant and knowledgeable attendants and service personnel including food service and convenient location.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jean, At Best Western Plus Peak Vista Inn & Suites, we're proud to be the ideal choice when it comes to delivering well-kept rooms and top-notch service. Thank you for making us your home during your time in Colorado Springs, and we look forward to your return!

"Clean hotel-central location fo sights & restaurants"

4
MelissaL0715, Tampa, Florida 17/03/2020

This hotel came highly recommended by Tripadvisor travelers. It was very well-maintained and centrally located to various attractions, landmark sites and had quite a few restaurants in the area. The room was exceptionally clean and well laid out. We had a Mountain View king suite and it was as described. Viewers partial of the mountains and partial of the parking lot. Only downfall of our stay was that due to Covid-19, they would not serve any of the warm fresh breakfast that we were promised. That was one of the draws of the hotel, but instead we got a bag meal each morning which contained juice, a muffin and a granola bar. Staff was nice.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Melissa, We're glad that you enjoyed our cozy rooms and great hospitality at Best Western Plus Peak Vista Inn & Suites. Please accept our apologies that our breakfast did not meet your expectations. Our team is doing their best to ensure the safety of our valued guests. Nonetheless, it's great that you still had a positive overall stay with us. We can't wait to welcome you back!

"Great location and price!"

4
Navigator234578, Sterling, Colorado 09/03/2020

Loved this hotel! The staff were super friendly, the lobby and grounds were clean. The room was spacious and clean. The only negative we had was that the bed was too hard and made sleeping and challenge..... Still over all a great stay!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for your feedback and for staying with us at Best Western Plus Peak Vista Inn & Suites. Comfortable and convenient accommodations are what we always want for our guests. We are delighted to know that our ideal location, clean rooms, and friendly staff were a few highlights of your stay. However, it is saddening to know that the bed you had wasn't to your preference. We look forward to welcoming you back the next time you are in town.

"Priced well and great quality"

5
User 09/03/2020

The hotel is nice and very well managed. Clean environment and nice staff. (Need different options for coffee in the Keurig in the room. Lol.) We has breakfast both mornings and the variety was nice! Only thing I'd suggest is bigger towels for the pool!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Danielle, Thank you for making Best Western Plus Peak Vista Inn & Suites your home during your recent travels. It's lovely to receive your positive feedback on our well-kept property and friendly service. Your insights about some amenities have been passed along to the team for review. We can't wait to see you again for another full-value stay!

"I've tried a few places in Springs"

5
User 03/03/2020

This Best Western Peak is by far the best place we have stayed in Colorado Springs, and we come several times a year. From the moment we checked in to the moment we checked out, the staff is professional, courteous, and always making sure our stay is good. The breakfast every morning is amazing too. Our room was spotless and housekeeping did a great job while we were there (4 nights). Thanks BW Peak, you are now our home when we are in Springs!!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It means so much to us to read that you love staying at Best Western Plus Peak Vista Inn & Suites! Thank you for recognizing us as the best option in the area. Our team is honored by your thoughtful feedback. Clean rooms are the foundation of every great stay! We look forward to being a part of many more adventures.

"Group discount for a local dance competition."

5
O3448UAjennys, Rapid City, United States 03/03/2020

Considering the savings and convenience of the location this was an exceptional hotel stay. There were plenty of options for breakfast and the rooms were nice and comfortable. The pool is a little small so our group of 12 kids took it over completely. Sorry to the other people trying to enjoy any bit of quiet relaxation.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jenny, Thank you for coming to see us at Best Western Plus Peak Vista Inn & Suites! Our team was delighted to help yours get a great deal. Tasty breakfast and a refreshing pool are just some of the ways we help our guests enjoy peace of mind. We would love to serve you again when your travels bring you back to town!

"Great Property"

5
GarciaTrvl, United States 02/03/2020

Beautiful outside, really gives you the Colorado vibe, well decorated lobby and interior in rooms. Rooms are clean and comfortable. Starbucks coffee in the room for the Kurig. Pool area is small but nice and water is warm. One of the nicest Best Western's I have stayed.

"Nice Hotel"

5
Otis C, Colorado Springs, Colorado 02/03/2020

Hotel was recently renovated and its clean in and outside The room was spacious but could have had a couple more lamps Vary large tv but needs more channel choice Breakfast was ok but should offer both sausage and bacon

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Otis, Thank you for joining us at Best Western Plus Peak Vista Inn & Suites. We're happy that you liked the wonderful updates we've made on our property. Your comments on some aspects of your visit have been passed along to the team for review. Should you return to Colorado Springs, rely on us for another satisfying stay!

"Best Western"

5
User 26/02/2020

Another great stay at Best Western Peaks in Colorado Springs. It's always super clean. The desk and breakfast personnel are fantastic. They have a great breakfast. When we come to the Springs we always stay at this hotel.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Susan, Thank you for being a patron of Best Western Plus Peak Vista Inn & Suites. We're thrilled that you enjoyed our well-maintained property, delectable breakfast, and great hospitality. We hope to share more terrific moments with you for many years to come!

"GREAT PROPERTY/EXCEPTIONAL STAFF"

5
User 24/02/2020

Our family stayed at the BW Plus Peak View for three consecutive nights. The property was very clean and well maintained. What made the stay EXCEPTIONAL was the professionalism and courtesy of the STAFF. From the front desk to the maintenance crew, all went beyond what was expected to make our stay comfortable.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Clean, well-maintained accommodations and outstanding service are paramount to a great stay, and we are thrilled that we hit our marks and made your experience memorable! You can count on us anytime at Best Western Plus Peak Vista Inn & Suites!

"Best Western Plus Peak Vista"

5
rkpanikkar, Richland, Washington 21/02/2020

Very clean and comfortable. Service was great. Breakfast options need to include fresh fruit and additional meat choices. Would be beneficial to add a shuttle service for sporting events as well as to local attractions.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It brings us joy to learn that our pristine property and excellent hospitality matched your standards. Your suggestions are much appreciated. Rest assured, we will forward your comments to our dining and management team as we are always seeking ways to improve the guest experience. We at Best Western Plus Peak Vista Inn & Suites are grateful for your perfect rating, and we can't wait to have you around again for another satisfying experience!

"Not a single hitch"

5
Islandtexan, Galveston 05/02/2020

This is my first experience in a Best Western Plus, although I have been a regular patron of BW hotels. All amenities are upgraded from the sheets and beds to the morning breakfast buffet. This is a fairly new facility, very clean and with pool, spa and gym amenities as well. It's easy to find in a conglomerate of other similar hotels, not far from Costco and Trader Joe's. All staff were courteous and efficient. I wouldn't hesitate to stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our team understands that first impressions are important, so we are thrilled to know that you enjoyed our cozy beds, thoughtfully curated breakfast and refreshing facilities. It brings us joy to learn as well that our prime location suited your travel needs, and our top-notch hospitality impressed you. Of all the positive words you sent us, hearing your plans to revisit is the highest compliment, so come see us again soon at Best Western Plus Peak Vista Inn & Suites!

"No disappointment here!"

4
bclark3317, Riverside, California 04/02/2020

The hotel is located near stores and restaurants. The hotel provides hot breakfast buffet. The rooms are very quiet compared to other hotel rooms. The hotel staff was very respectful and friendly. I would recommend this hotel.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We love being recognized as a facility with serene rooms here at Best Western Plus Peak Vista Inn & Suites. It is music to our ears to hear when we have met our guests' expectations. Our team will be happy to know that their friendly service, our convenient location, and delectable breakfast were a few highlights of your stay. We look forward to sharing another exceptional experience when your travels bring you back our way!

"Beautiful Hotel, Room, and Amenities! Quite a Pleasant Surprise!!"

5
User 24/01/2020

I was really pleased with the ease of check-in and the friendliness of the young man who greeted me as I came in. He offered me a fresh cookie and a small bag of snacks, what a pleasant surprise! He then also offered me an express checkout so I could get out quicker my last day, which was nice and hassle-free! Breakfast was delish, hot and fresh with a LARGE variety of items for everyone! Everything was clean down to the halls, elevator and rooms, talk about nice! My suite was lovely, and a very comfy bed. I will come back again and again, as it was such a pleasant experience!! I highly recommend this hotel for a family traveling or just a business-person on the go such as myself!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We loved having you at Best Western Plus Peak Vista Inn & Suites! We work hard to hit our marks and it makes us proud to know we provided you with an excellent experience. From our lovely rooms to our welcoming team, please choose us again for another exceptional stay!

"Very cozy"

5
BethandShawn, Beaver Dam, Wisconsin 21/01/2020

Nice, clean, comfortable, nice views and very close to just about anything you want to get to for visiting the area! We would stay again. Loved that we could see wildlife right in town, the Elk and hummingbirds. Everyone was very helpful and nice. Nice little breakfast too.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Beth and Shawn, It was delightful to have you as guests recently at Best Western Plus Peak Vista Inn & Suites. We're thrilled that you enjoyed our clean, cozy accommodations and beautiful views while getting to see a bit of nature up close. We appreciate your lovely review and hope to welcome you again soon.

"Clean and quiet"

5
User 21/01/2020

I will definitely stay here again! The rooms were clean and comfortable (in fact, the entire hotel was spotless and well-maintained) and quiet! Breakfast was delicious and the staff was friendly. 10/10!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
At Best Western Plus Peak Vista Inn & Suites, we love knowing that you would be our guest again thanks to our clean, quiet accommodations, delicious breakfast, and friendly service. We'll share the warm praise with our team and look forward to hosting you again. Thank you for the positive review!

"Highly Recommend"

5
User 21/01/2020

These guys really care. We were met with a smile and a desire to meet our every need. The rooms were very clean and so was the entire property inside and out. We really enjoyed our stay. The breakfast was very good, fresh and hot!!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for allowing us to serve you during your recent visit; it was a pleasure to welcome you to Best Western Plus Peak Vista Inn & Suites. We appreciate your kind remarks, and we're thrilled you enjoyed our exceptional staff, tasty breakfast, and clean accommodations. Should your travels bring you back to the area, it would be a privilege to host you again.

"Colorado springs"

5
User 20/01/2020

Top notch place to stay. Love staykng here.quiet and comfortable. Easy access to shopping,food.would highly recommend this hotel to anyone coming to Colorado springs for a visit. Views of pikes peak are fantastic. Even though righ next to interstate you would never know it because of the quiet.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Suzy, Thank you very much for choosing Best Western Plus Peak Vista Inn & Suites for your visit to Colorado Springs! It sounds like we were able to provide you with the comfortable and convenient visit that you were looking for. It was a pleasure hosting you, and we hope to see you again soon!

"Would stay here again"

5
rparuta, Denver, Colorado 15/01/2020

I stayed at this BW for 2 nights for a work trip. I booked a king suite for myself so I could have a desk for working on my laptop. The room was very comfortable, clean, and had all the amenities I needed. I like that they offered different things for breakfast. The breakfast itself was overall good for hotel breakfast. Staff were very friendly, and check-in/out procedures were smooth. I did utilize the fitness room twice during my stay. Both days I found that the treadmill was not working. Admittedly, I forgot to let staff know. The fitness room itself is very small and hot, but does have a couple of basic machines. I did not use the pool because I forgot my swimsuit, but next time I will bring it. Though it was a business trip and work footed the bill, I found the stay to be cost-effective. Hotel is right off the highway, so it is convenient to find good food nearby. I would stay at this hotel again!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We appreciate you for making Best Western Plus Peak Vista Inn & Suites part of your recent business trip. It is delightful to know that our impressive breakfast service and well-appointed accommodations were perfect for your needs. Thank you for the glowing review and recommendation. We are excited about your next stay, so come and see us again soon!

"Fantastic location and staff"

5
User 13/01/2020

Very nice hotel. Great location. The staff was very friendly. Everything seemed very clean. The amenities were great including the pool and hot tub and a very nice breakfast every morning. Reasonable prices for a great place to stay.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Holly, Thank you for your feedback and for staying with us here at Best Western Plus Peak Vista Inn & Suites. We are pleased to know that you found our staff friendly, location ideal, breakfast delectable, and pool excellent made a positive impression on you. On your future travels to the area, please consider staying with us again for another exceptional experience.

"Good place to stay for the price"

4
User 12/01/2020

The room was clean and the beds comfortable. Bathroom was a little small but the shower made up for it. Great shower! Staff were friendly and accommodating. Decent breakfast. Cookies in the afternoon and fruit infused water were a nice touch.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Robert, It was a privilege to serve you, and we thank you for choosing Best Western Plus Peak Vista Inn & Suites. We're thrilled you enjoyed our clean and comfortable accommodations, fantastic shower, and awesome amenities. Our team trusts you had a phenomenal trip, and we hope you'll allow us to welcome you back again soon.

"Weekend getaway for family"

5
User 07/01/2020

My favorite thing about this hotel: The showers are wonderful. Perfect water flow. Rooms were updated and clean. Kids loved getting cookies at check in. Breakfast was pretty decent. Did its job by filling up all the kiddos tummies. Pool was nice. Jacuzzi was warm. Rough surface though so be warned. There's a Chicago pizza restaurant within walking distance that was pretty good and convenient. Would definitely stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites for your recent trip. We're delighted that your kids loved our complimentary cookies, and we're happy to hear our facilities were both comfortable and conveniently located. We look forward to your return visit, so come and see us again soon!

"Gorgeous sunrise view"

5
Laurielovestravel, Atlanta, Georgia 07/01/2020

Close location (20 minute drive) to all you want to see and do in Colorado Springs. Great breakfast. Beds nice and comfy, bathroom great. Suite nice and roomy. The sunrise turns the mountains red in the morning- fabulous!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Laurie, Thank you for choosing Best Western Plus Peak Vista Inn & Suites and sharing your fantastic feedback. It's wonderful that our convenient location, comfortable and spacious accommodations, and gorgeous views were a few highlights of your visit. Our team trusts you had a phenomenal visit to Colorado Springs. We hope to welcome you back again soon!

"Great Stay"

5
User 03/01/2020

The room was very comfortable, the breakfast was great, and the staff very friendly. Hotel was very clean as were the rooms.The view of the mountains were breathe taking. When I go back, this is the hotel that I will be staying at. I really enjoyed the stay.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chris, It brightens our day to know your stay with us was nothing short of fantastic; thank you for choosing Best Western Plus Peak Vista Inn & Suites. We're glad you enjoyed our comfortable and clean accommodations, gorgeous views, and wonderful service. Our team looks forward to welcoming you back to our property.

"Daytime View"

4
Wendy N, Longmont, Colorado 02/01/2020

The mountain view is amazing. You look right out at Pike's Peak...if there's not a pine tree in front of your window. There is a deck on the second floor that allows you to see the mountains clearly. The staff was incredibly nice, polite and gracious. They make a very good impression for the property, especially Ted. The room was very nice. Nice, updated bathroom; very comfortable bed and a window seat to look at the mountains.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Wendy, Our ideal location overlooking the mountain is one of the many benefits of staying at Best Western Plus Peak Vista Inn & Suites. We appreciate you taking the time to give us an outstanding review. We'll make sure to pass along your kind words to Ted and the entire team for doing a spectacular job! During your next adventure to Colorado Springs, count on us again for another memorable hotel experience.

"Great hotel"

5
User 02/01/2020

This is our 2nd time staying here. We chose this hotel again because we loved it so much the first time around. Spacious rooms comfy beds, really clean hotel and friendly staff. Our room had a beautiful view of Pikes peak.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Annette, It meant the world to us to serve you again here at Best Western Plus Peak Vista Inn & Suites. Thank you for your wonderful review! Spacious, cozy rooms and friendly service are our keys to a memorable stay. We are delighted that you loved the view! Come back and see us soon.

"Christmas Stay"

5
highsierrahiker2016, El Cajon, California 31/12/2019

Great place place to stay ! Good rooms , service , breakfast , and location. When in this area I will definitely stay again. Staff was friendly and helpful. Tasty fresh baked cookies at the front desk in the afternoon / evening.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We can't thank you enough for making Best Western Plus Peak Vista Inn & Suites part of your recent getaway. It is gratifying to hear that our well-appointed rooms and excellent breakfast service were perfect for your needs. Your outstanding review is much appreciated. During your next visit to Colorado Springs, we hope to provide you with an even better stay.

"Best place we've stayed in a long time!"

5
User 30/12/2019

Our family loves to travel and have been to many hotels. This one is by far the best! The breakfast was outstanding! We looked forward to it each morning. Staff was kind and helpful. Rooms were clean and provided plenty of room. My kids loved the pool the most. We enjoyed how close this hotel was to everything. When in the Springs next, we will be sure to return here.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Maggie, First of all, please accept our sincerest gratitude to you for this excellent read and perfect rating. We at Best Western Plus Peak Vista Inn & Suites are glad to know that your stay was exceptional as you enjoyed the superb service delivered by our hospitable staff, delectable breakfast, and well-kept accommodations. It delightful as well to learn of the other positives of your stay like the refreshing pool facility, and strategic location that added joy and convenience to your pleasant experience with us. Finally, hearing that you have plans to revisit us is considered a compliment. We are looking forward to your next visit and create another memorable experience with you and your entire family.

"Pretty Good"

4
chieandover, Andover, Massachusetts 24/12/2019

We had a quick visit to Colorado Springs and my husband booked us here for two nights. Not expecting too much, but we were pleasantly surprised. It looks nice from ouside and inside. Newly renovated? Got a nice mountain view from the room. The staff were courteous and professional all hours of the day. Breakfast reasonable. Pool was OK - the jet on the hot tub was super strong and couldn't help getting wet all over. (one small complaint) Easy access from the highway and parking good.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time to share your feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! Our wonderful team strives to provide each guest with a welcoming and relaxing visit, and we're thrilled to hear that your time with us exceeded your expectations. We're happy that our accommodations met your needs and that you enjoyed the view as well. We apologize for the issue you encountered with the hot tub, and we will use your comments as we work to continually improve. Please come see us again next time your travels bring you to the area!

"Wonderful stay!"

5
User 23/12/2019

Beautiful renovated hotel, with a huge breakfast selection. Our toilet wasn't working so they immediately sent someone to repair it. We had early check in without any problems. It was a great stay at a great price point. We would definitely stay again!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Brittainy, We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It was our pleasure to promptly address any issues that arose. Thank you for your compliments on our excellent breakfast and for the kind words. Please come see us again soon.

"Quick Visit"

5
User 23/12/2019

Wonderful hotel! It was very clean, and there was always someone cleaning when we were coming and going from the hotel. Also, great staff, friendly and attentive, front desk, housekeeping, and breakfast attendants, all were welcoming and happy. Very comfortable beds, and the rooms where quiet, even though there were other families with young children there that we saw at breakfast. This hotel has everything you need for a quick trip, or a long stay. Great view of the mountains too!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Laura, The mountain view is spectacular, and we're so pleased it helped make your stay at Best Western Plus Peak Vista Inn & Suites memorable! It's also great to hear that our attention to cleanliness and service impressed you and that our tasty breakfast menu was to your liking. Should you be in the area again, we'd be happy to host you.

"Christmas Fun"

5
kjray2018, Colorado Springs, Colorado 22/12/2019

The front desk was extremely helpful at all times. I enjoyed a wonderful time with my family.....my children and grandchildren playing in the pool and eating together. We really had a wonderful time. The location was great. The pool and hot tub were wonderful.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kim, Thank you for your kind review of the Best Western Plus Peak Vista Inn & Suites. As a guest first property, we are thrilled to receive your encouraging feedback regarding our team. It was our pleasure to host you and we are so glad to know that you had a chance to enjoy our pool, as well. Please think of us again the next time you're in Colorado Springs, as we would be honored to welcome you back soon!

"Nice Best Western"

5
Shari K, Sagle, Idaho 22/12/2019

We flew in from Idaho for a week to visit grandchildren. We had reserved a double queen premium room. We had brought our service dog and was hoping to be on the first floor. They gave us a handicapped room on the first floor. I wasn't happy with the bathroom set up, so I asked if we could have a different room. The staff was very accommodating and actually gave us a little bit larger Mountain View room since we were staying the whole week. We appreciated their willingness to work with us and meet our needs. Would definitely stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Shari, Thank you for your wonderful review of the Best Western Plus Peak Vista Inn & Suites. It was our pleasure to accommodate you and we are thrilled to hear about your pleasant experience. The greatest compliment a guest can offer is his or her return business and we are honored to know that you would consider staying with us again. Wishing you safe and memorable travels and we look forward to welcoming you back soon!

"Great place centrally located for your Colorado Adventure"

5
User 16/12/2019

Nice clean hotel, lots of parking, fantastic staff, great buffet for breakfast, good location for traveling around. Good suggestions from the staff. Room always clean and maids do an excellent job. Warm safe place to go.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
At Best Western Plus Peak Vista Inn & Suites, it is our mission to deliver cleanliness, comfort, and convenience, so reading your lovely feedback warms our hearts. We can't thank you enough for making us your home during your recent travels, and we'd love to deliver another marvelous experience for you should you return to Colorado Springs!

"Best BestWestern"

5
rebeccapN1614SK, Oakley, California 14/12/2019

This BW is the best and cleanest I have stayed at. Front desk was friendly, Maids did a great job working around our schedule. Breakfast staff was friendly. Wish every Best Western was this great. Thanks for the 7 days

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mark, Thank you for sharing your experience with us here at Best Western Plus Peak Vista Inn & Suites! Reading that you found our staff friendly, our accommodations spotless, and breakfast tasty brightens our day. We look forward to welcoming you back the next time you are in town.

"Best Western stay"

5
vladimir-tampa, Tampa, Florida 09/12/2019

Very Clean rooms, quiet place, very friendly and professional staff. Not close to the center, but convenient location with easy access to the I-25. Plenty of restaurants in the area. Will be visiting Colorado Springs next week and will stay there again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Vladimir, At Best Western Plus Peak Vista Inn & Suites, we love being recognized as the perfect choice when it comes to delivering well-maintained rooms and superior service. Thank you so much for allowing us to serve you during your time in Colorado Springs, and we're excited for your return!

"Great place"

5
Robert R, West Bend, Wisconsin 05/12/2019

We stayed here for 5 nights over Thanksgiving. Great staff, especially Josh Fraser the AGM who really went out of his way to make us feel welcome. Room was clean and felt new. Good breakfast with attentive staff. Pool could have been a bit warmer. Will stay again

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was a delight welcoming you at Best Western Plus Peak Vista Inn & Suites. We're glad that you loved our well-kept room, tasty breakfast, and excellent hospitality. Josh will be thrilled to receive your praise. Your feedback about the pool has been passed along to the team for review. Thank you so much for making us a major part of your Thanksgiving celebration, and we can't wait to see you again for another wonderful getaway!

"Great hotel, awesome breakfast!"

5
User 29/11/2019

This newly done hotel was very comfortable to stay in and we were very surprised at how great the breakfast was! There was homemade green chili and it was one of the best hotel breakfasts we've ever had-well done!

"Hotel stay"

5
User 29/11/2019

Great hotel to stay at. Hotel room was clean and comfy. Perhaps the only thing I would suggest is breakfast be better for a good quality hotel like this one. And I only wished that the hotel accept CLC membership because I'm always in co spring every 2 weeks for work and always having a hard time finding a good hotel like this one.

"Clean and comfortable "

5
User 28/11/2019

The room and lobby were very well taken care of. The pillows and bed were comfortable. We really liked the variety of choices at breakfast -- both hot and cold choices. Everyone working there was friendly and accommodating.

"Stop over visit"

4
User 23/11/2019

The lobby and room were clean and modernized. Breakfast was good, plenty of parking and easy access to the highway. While the bathroom was a bit small, it was adequate. The room had a comfortable chair, desk, and refrigerator.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Vince, Thank you for stopping in with us at Best Western Plus Peak Vista Inn & Suites. It sounds like you had a comfortable stay! Our clean, modern rooms are a perfect place to kick back and relax here in Colorado Springs. Thank you for highlighting some of our amenities! We look forward to serving you again very soon.

"Great stay"

5
GabrielaP, Portland, Oregon 22/11/2019

This was a very clean hotel and great value for my money. The mountain view rooms (suites) don't offer much of an actual view, but the extra space (with couch) was a nice addition. Breakfast is complimentary and was above my expectations. It had cold items (cereal, yoghurt, fresh fruit) and hot items as well (eggs, bacon, green chile). There is also a mini-fridge and microwave in the room in case you packed your own food. I would definitely stay at this hotel again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Gabriela, We appreciate you leaving us your review and for choosing us here at Best Western Plus Peak Vista Inn & Suites! We are delighted you were pleased with our lovely accommodations and tasty breakfast. Have a safe trip home and please revisit us for another lovely experience!

"Family trip"

5
cfporte1, Sunrise, Florida 21/11/2019

Clean & friendly hotel. Rooms contain fridge & microwave. Breakfast was exceptionally good. Would highly recommend this hotel. Restaurants very close by. Many scenic areas are within a one hour or less car ride.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our team at Best Western Plus Peak Vista Inn & Suites works hard to ensure every guest receives nothing less than perfection, and we're thrilled to know when we hit the mark! From our delicious breakfast to our well-appointed rooms, we're happy we made your stay comfortable. It would be an honor to be your lodging of choice when your travels return you to the area.

"Great Experience"

5
User 21/11/2019

It was our first time at that hotel. The Hotel is clean and the service is great. Started with Ted the front desk staff; he was professional and friendly. The breakfast was also good. Will go back for sure.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Return guests pay us the highest compliment, and we're thrilled to learn you'd join us again here at Best Western Plus Peak Vista Inn & Suites. We'll be sure to pass along your kind words for Ted, and we're delighted to hear our delicious breakfast and well-maintained accommodations added to your experience. Thank you for your review, and we look forward to sharing another great experience when your travels bring you back our way.

"Very good"

4
ellysown1952, Arvada, Colorado 20/11/2019

Nice stay, large room, clean, good customer service. The only thing we didn't like is the unit A/C - Heater. If it was central I would give the hotel 5 stars. Not sure why build a nice hotel and get cheap with the details.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Elly, We can't thank you enough for joining us at Best Western Plus Peak Vista Inn & Suites. It is delightful to hear that our spacious rooms and superb guest service became the highlights of your stay. We will use your comments to further enhance our guest experience moving forward. Thank you for taking the time to share the details of your visit. We look forward to sharing another exceptional experience when your travels bring you back our way.

"Great Stay"

5
User 13/11/2019

Everything was wonderful, the staff was very friendly, upon check in we were offered an upgrade to a room with a mountain view. We stayed 6 nights, our room was very nice and comfortable, the breakfast every morning was great and appreciated. Cannot find fault with anything during our stay. The location was great, the appearance inside and out was very nice

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It's heartwarming for us to learn that you very much enjoyed your stay here at Best Western Plus Peak Vista Inn & Suites. We are delighted to know that your upgraded room with a mountain view made a positive impression on you along with our friendly staff highlighting your stay. Should your travels lead you back our way, consider staying with us again for another exceptional experience!

"Recommended"

4
User 13/11/2019

Great breakfast. Probably my favorite part of staying at the hotel. The hotel employees were very friendly. Nice view of the mountains from the parking lot. On a side note, before booking, go read reviews online and be prepared to have funds in your bank account for about double the amount of your stay. This company places pending charges that could result in overdraft fees if you're not prepared. I knew this going in, so I accounted for it, but waiting for an additional charge in the hundreds of dollars to be returned to your bank account is not fun. We stayed at another hotel on the trip and they did not charge anything other than the actual amount for the stay. Overall, a nice place to say and we'd be happy to go back the next time we're in the area.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We can't thank you enough for joining us again here at Best Western Plus Peak Vista Inn & Suites and for sharing the details of your recent stay. It warms our hearts every time we read a review like yours. It is fantastic that our tasty breakfast, friendly staff, and a spectacular mountain view made a positive impression on you and became the highlights of your stay. Your promise of revisiting us is something we look forward to and we can't wait to see you again.

"Honeymoon in Colorado Springs"

5
kellykhajj, Aledo, Texas 13/11/2019

We were very impressed with our whole hotel experience. From Check-in, to breakfast, to cleaned rooms, friendly/caring staff, to Checking out! Stay here you won't be disappointed. Never went without anything. We had an emergency situation with our son back in Texas and the General manager treated us like family and made sure that we had everything that we needed. Even offered to help us get out of our next few nights that were reserved if we had to leave expectantly. Thankfully we didn't have to leave. He even asked the next day when he got there how our son was doing. The room was always very clean. The breakfast was also great, great selection and the staff was kind, friendly, and always refilling what was missing. We came there on our honeymoon and chose this hotel cause we like the price, great location, and because it had great reviews. We left very pleased and thankful we chose this location in Colorado Springs.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are delighted to serve you at Best Western Plus Peak Vista Inn & Suites. It is delightful to hear that our clean rooms, fantastic breakfast, and warm guest service made a long-lasting impression on you. Thank you so much for finding the time to leave us a positive review, and rely on us again for another exceptional stay!

"Another fine stay"

5
fwillison, Napa Valley, California 11/11/2019

Have stayed here a few times on trips to the Springs. Always a good stay and a good value. Clean, friendly, no issues. I plan to stay again next time. I also stayed at the Best Western Plus on Fillmore. Newer hotel, slightly more expensive, either one is good.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites all over again. We're glad that you highlighted our well-kept property and great rates. Your return is highly anticipated, and we wish you safe travels ahead!

"Girls weekend !"

5
User 06/11/2019

Stayed one night for our annual girls weekend Christmas shopping trip! Great place , good variety for breakfast and close to everything we needed.this hotel was easy to find and quiet. We will stay again!!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Felice, Thank you dearly for choosing us here at Best Western Plus Peak Vista Inn & Suites for your girls' trip! We are proud to see we helped make your time in the city that much better. All the best to you and we can't wait to host you again!

"very nice hotel"

5
Laura G, Minneapolis, Minnesota 06/11/2019

New linens on beds, beds were soft but supportive, pillows were comfy. Clean rooms and baths. Nice soft towels. Room induced microwave, fridge and Keurig. Had trouble flushing the toilet but that was our only issue, very comfortable room. Friendly front desk staff

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for sharing the details of your recent stay. Delivering clean, comfortable accommodations is always our goal at Best Western Plus Peak Vista Inn & Suites, and we're thrilled to see we succeeded during your stay. Should your travels bring you back our way, depend on us again!

"Perfect"

5
User 06/11/2019

We had an amazing stay here. We chose a mountain view room and it was beautiful. The hot breakfast was very good and had a lot of protein items. Everything was clean and modern. Mgmt heard about our recent loss and got us flowers and a card. That is definition of going above and beyond.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Holly, Thank you for staying with us at Best Western Plus Peak Vista Inn & Suites. We're delighted that our team could make your visit memorable and that you could enjoy a tasty breakfast and a comfortable room. We look forward to your return visit, so come again soon!

"Extremely impressed"

5
Laskaland, Genoa, Nebraska 05/11/2019

Honestly I could not have asked for a better hotel to stay at. Super friendly staff checking in and out. Breakfast was great- hot and cold options. Beds and rooms were comfy and very clean. And the view...

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
An incredible stay often starts with a seamless check-in, and we're thrilled to see your experience with us at Best Western Plus Peak Vista Inn & Suites was smooth. We agree that the view from our rooms is breathtaking, and your compliments warm our hearts! We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice.

"Great place by the Academy"

5
DaniC59, Phoenix, Arizona 04/11/2019

We were all very pleased with this hotel. The rooms were very clean, beds were comfortable, breakfast was good, and the rooms were a really good size with space to put things. We all decided we would stay there again when we go visit our grandson at the Academy. Loved the cookies every afternoon!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Dani, From our clean and spacious rooms to our tasty breakfast, you can always count on us here at Best Western Plus Peak Vista Inn & Suites for a pleasant visit. We cannot thank you enough for your kind review. We loved having you as our guest and are thrilled that our afternoon cookies impressed you. Come back and see us for another great stay soon!

"Nice, Clean and Welcoming"

5
User 31/10/2019

My husband and I stayed there for a weekend craft show event in the Springs. The weather started to turn so we ended up extending our stay another day, which the hotel accommodated with no issues. The hotel is clean and the breakfast is the best I have ever had at a small hotel. We will be back.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites; it was a pleasure to host you and your husband, and we're so grateful for your kind remarks. We're glad you enjoyed our clean accommodations and delicious breakfast, and our team looks forward to your next visit!

"Nice place to stay"

5
jaz4x4man, Prescott, Arizona 29/10/2019

Room was a little tight in size, but it was very nice. Would have liked to have at least two chairs in the room, so we both could get some work done at the same time. There a was really great breakfast each morning. There was also unexpected soup and nachos available one of the evenings we were there. Nice to have the 'go bag' for quick snack we we headed out for a long walk.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're so pleased you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's great to know that our excellent breakfast and snacks were to your liking. Thank you for your suggestion about how we can improve the accommodations. We'll consider it moving forward, and we invite you to stay with us again the next time you're in the area.

"Best Western's Peak Vista Inn & Suites in Colorado Springs"

4
RattlesnakeCharlie, Los Alamos, New Mexico 28/10/2019

As always here, a very clean, neat, and attractive hotel with immaculate rooms. Breakfast is a little lacking compared to other Best Westerns I have stayed at. Easy access to freeway and restaurants. Area is fairly upscale. I'll be staying here again in the future.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for being a valued guest with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you appreciated our clean facilities, welcoming rooms, and convenient location. We're sorry that our breakfast didn't suit your preference but are glad you enjoyed the nearby restaurants. We're grateful to know that you'll be returning in the future and can't wait to serve you again.

"Very comfortable stay"

4
Chris A, Hebron, Maryland 28/10/2019

Our room was very comfortable. We felt there was no need for the fabric throw on the end of the beds or the neck rolls. Breakfast was wonderful and your staff were kind and attentive. You even had a guy on the front desk who was willing to clean the snow off our car. The pool & hot tub looked nice. Unfortunately, the ceiling was crumbling which took away from the beauty. I will recommend your facility to everyone.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chris, Thank you for posting a review about your comfortable experience with us here at Best Western Plus Peak Vista Inn & Suites. It pleases us to see that you enjoyed our welcoming rooms and friendly staff. Also, although you appreciated the appearance of our pool and hot tub, we regret the concern you mentioned regarding the ceiling. We'll be passing your comments along to our team. We're grateful for your recommendation and would be delighted to welcome you back soon.

"Enjoyable Stay"

5
numbercruncher1040, Amarillo, Texas 26/10/2019

Clean, comfortable, upscale hotel at a reasonable price. We enjoyed the comfortable mattresses and the quality linens, towels and other room amenities. We felt very safe here. We didn't use the pool but the other public areas were very inviting. The buffet breakfast was a highlight. There were numerous options that changed daily, all of which were fresh and very nicely presented. The two ladies who work that area do an exemplary job. We would definitely revisit.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are grateful to read that you found many aspects of your stay to be wonderful. From our comfy beddings and carefully appointed in-room amenities to competitive pricing and secure surroundings, we are stoked that you were able to thoroughly enjoy your time at Best Western Plus Peak Vista Inn & Suites. It is delightful to learn as well that, like former guests, our thoughtfully curated breakfast served by our warm dining staff impressed you. We'll be sure to pass along your compliments to our breakfast team. Our team is thrilled to know of your plans to revisit as we consider repeat guests as our highest compliment. Thanks for your review, and we look forward to seeing you again soon.

"Great Hotel"

5
MinneapolisMan, Minneapolis, MN 25/10/2019

We stayed at this Best Western for 3 nights in October 2019 based upon the great reviews. I see why this is a top rated property as everything about this location and it's employees was great. It is a very well maintained hotel close to Interstate 25. Our room was very nice, the bed was very comfortable and the bathroom had a great shower. It was always very quiet which was appreciated. The breakfast was very good and a step above similar properties and the breakfast staff did a great job keeping everything stocked and were very nice with a smile and a "good morning" greeting. One evening they offered a snack of soup & taco chips & cheese and 2 other evenings they had cookies. This is one of the best hotels I have stayed at for the price and is a great value.

"great stay"

5
scott530, Amsterdam, New York 25/10/2019

very clean hotel great staff and accomidating. easy to find. very convienient location, close to many great resturants and local attractions.i highly recomend this brand and the price was excellent. thank you for a great experience.

"Fall Break"

5
User 24/10/2019

Great location!!! Clean , friendly environment and the breakfast options are great for all. The grandkids loved the pool area. The bathrooms are a bit small , the rooms are great and beds are comfortable. Will visit again !!!!!!! Thank you for a enjoyable time.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our entire team at Best Western Plus Peak Vista Inn & Suites, thank you for the fantastic review! We're thrilled that our comfortable rooms, tasty breakfast, and on-site amenities helped you and the grandkids have a memorable experience. You can always depend on us for a five-star stay!

"Best Western Plus"

5
dirkdinnel33, Pueblo, Colorado 24/10/2019

Best hotel chain I have personally stayed at and for under a hundred dollars a night. There is no reason to leave the hotels if you don't want to, but if you do they are located in areas with all the amenities close by. Glad I checked Best Western Plus out, will be staying with them from now on if possible. Well done.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Dirk, We're pleased to know we earned another happy guest at Best Western Plus Peak Vista Inn & Suites. It's a delight to hear you loved our ideal location and affordable rates. Your return is highly anticipated, and we wish you a safe journey home!

"Very nice hotel."

5
KsCatMama, Topeka, KS 21/10/2019

Really enjoyed the time at this hotel. Very clean, comfortable beds, great shower, friendly staff. Also nicely quiet rooms, and we enjoyed the mountain view. We found the location to be perfect for our needs. We give it two thumbs up!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites! We truly appreciate you taking the time to let us know how much you loved our comfortable beds, friendly team, and quiet atmosphere. It means the world that you took the time to reach out and we'd love to see you again next time you're in town!

"Wonderful Hotel"

5
Richard H, Omaha, Nebraska 17/10/2019

Nice hotel. Second time we have stayed here and would stay again.. Great breakfast (better then most hotels we have stayed at)with good food and selections., nice rooms. Bathroom is a bit small but enjoy the walk in shower. Could use a few more Tv channels. Great staff

"Colorado Springs"

5
User 17/10/2019

Great location and pleasant place to stay. Enjoyed Garden of the Gods. Used washing machine while at hotel. All good. Second time to stay here. Pleasant staff. Quiet. Nice room which was quiet. All good.

"Good Value and Service"

5
User 15/10/2019

Staff was friendly, accommodating and professional.We felt very welcome. Breakfast was great. Our room was clean and pleasant but a little tight with 2 double beds and a desk - whose chair was "in the way" when one of used our computer and the other wanted to pass by. Wish the layout was a bit better. That was the only thing that could be described as a bit negative BUT everything else was wonderful.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites. Our staff works hard to provide a clean and memorable stay, and we are delighted to hear that we succeeded during your time at our inn. Next time you are in town, please come back and see us!

"Excellent value"

5
User 15/10/2019

So glad we stayed at the Best Western Peak Vista in Colorado Springs. Large clean room. Extremely comfortable and quiet room; we all slept in and felt rested. Nice views. Good breakfast. Would stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Eliza, It was a pleasure having you stay with us at Best Western Plus Peak Vista Inn & Suites. We are thrilled that you had a clean, comfortable, and peaceful visit. Our staff would be honored to have you back again!

"Great stay"

4
User 14/10/2019

Felt welcome upon arrival. Room was clean, best shower head and pressure I have had in a hotel, excellent! Beds were comfortable and loved the larger than normal TV for hotel rooms. Would stay there again!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jennifer, We have always considered the first impression critical, so we are delighted to learn that our excellent staff did not fail you with our top-notch service upon your arrival. It is excellent to know, as well, that our well-kept and carefully appointed accommodations added joy and convenience to your stay, particularly our shower amenity, beds, and TV. It is the highest compliment to have a returning guest. Rest assured that our team here at Best Western Plus Peak Vista Inn & Suites will continue to work diligently to ensure we earn your loyalty.

"Clean, Convenient Location & Cost-Effective"

5
User 11/10/2019

My husband and I enjoyed 7 days in Colorado Springs, celebrating our 30th wedding anniversary. We initially stayed one night at a more expensive hotel in Briargate. However, it was not clean and had a strong odor of a methane gas leak. BW Plus was VERY clean! The rooms had hardly no air fragrance. Even the washer and dryer had no detergent or Bounce smells. This was important for me, a multiple chemical sensitivity person I usually clean room surfaces with my own non-fragranced disinfectant. There was no residue on my cleaning towels! Sheets were crisp and clean. And, the windows were operable; not fixed or opening partially. This meant that we did not need to use the AC or heater, whether it was 85° or 25° outside. We just adjusted the window opening. Upholstery was clean and they had a cloth to cover the bedspread just in case you had to put a backpack or suitcase on it. That kept the bedspread clean. Housekeeping, front office and breakfast buffet service was very nice and pleasant. No surprises to the final invoice. We saved 50% on our lodging by staying at BW Plus than in Briargate. Good ratings all around!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Nancy, We loved having you at Best Western Plus Peak Vista Inn & Suites and we are thrilled to see you enjoyed your time with us. Exceptional accommodations are something you can trust our team will deliver, so we look forward to seeing you again whenever you are in town. Thank you for choosing us for your special trip and we wish you happy travels!

"Freeway close, mountain views"

5
ColoradoPonyGirl, Fort Garland, Colorado 10/10/2019

This was my first visit to this BW and I was very pleased. Starting with the stylish exterior and into the lobby they make you feel like an old friend. I was welcomed as a BW rewards member and was told about snack time at 5pm along with the usual info. My room was well kept, quiet and had a great shower with plenty of got water. Well stocked with fluffy towels. I had my own Keurig machine with Starbucks. I will stay again!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We can't thank you enough for making Best Western Plus Peak Vista Inn & Suites part of your recent adventure. It's delightful to hear that our well-maintained accommodations, convenient in-room amenities, and the overall look and feel of our property exceeded your expectations and became the highlights of your stay. During your next trip to Colorado Springs, depend on us again for another exceptional stay!

"Great value"

5
Tim F, Atlanta, Georgia 09/10/2019

My wife and I stayed here on vacation. Woke up in the morning and took a hike through Garden of the Gods, which is about 10-15 minutes away. Clean hotel with good service. I will definitely stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are glad you chose us during your recent stay, and thank you so much for taking the time to leave us an excellent review. It is a pleasure having met all your expectations featuring our high standard of hospitality and an exceptional level of cleanliness. It seems that our ideal location has allowed you to enjoy your hike through the Garden of the Gods thoroughly, and we could not be happier! We are honored to know that if your travels bring you back to Colorado Springs, Colorado, you will choose to stay with us at Best Western Plus Peak Vista Inn & Suites again. We hope to see you soon!

"Great Value "

5
User 03/10/2019

Great price, great quality and location was close to the highway to easily get to the parks. About a 10 minute drive to downtown and right next to a gas station. Clean room, good breakfast and wonderful staff!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Clare, At Best Western Plus Peak Vista Inn & Suites, providing superior affordability without cutting corners in quality is our goal, and we're delighted we succeeded! It's an honor that you consider us the best value in the area. We'll be sure to pass your commendations along to our hardworking team. We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice.

"Comfortable; great breakfast"

4
Canadian_historian, Toronto, Canada 30/09/2019

Several motels are within a couple of blocks of each other on East Woodmen and Commerce Center in Colorado Springs, the attraction apparently being that this location is just a few minutes' drive from the south gate of the Air Force Academy. But the location is also convenient for being right off I-25, and within easy range of other attractions in Colorado Springs. For the time we were booking, the price and value of the Best Western Plus seemed most attractive of the motels on the block. Externally there's not much to distinguish the Best Western (or any of the others in this location); it's not perched in a beautiful place, doesn't have an amazing view, isn't an architectural gem. But the Best Western does a lot of things right. Check-in was very quick and friendly; our room was clean, and everything worked; water pressure was strong; electrical outlets were numerous; beds were comfortable; there were places to lay suitcases. There was a small Keurig with Starbucks pods, a nice touch, as well as a small fridge. However, there was no overhead lighting, and there was only one elevator for three floors. The breakfast was far better than we expected, with bacon and scrambled eggs available and a wide selection of other breakfast items. I'd have been tempted to rate this motel "excellent" except that it was functioning at an understaffed level when we checked out, leaving one very nice and able but overly busy worker at the front desk to handle a lot of things. We had two small things to ask her, and had to wait several minutes each time. As we were leaving we discovered that there was another employee invisible just behind the office door who presumably could have helped out. That could be a passing problem; otherwise the facilities and hospitality system were excellent.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Here at Best Western Plus Peak Vista Inn & Suites, we strive to always bring phenomenal service and comfortable experiences to all of our valued guests. We're captivated to hear our team made your visit remarkable as well as our convenient location, and that you have given us a positive review. We look forward to sharing another exceptional experience with you in the future!

"Great Hotel - Grumpy Check-in Clerk"

4
TJ0867, Broken Bow, Nebraska 28/09/2019

The hotel is nicely decorated, the room was exceptionally clean, nice size, tastefully decorated and exactly the kind you hope to find every night you stay away from home. But the check-in clerk, I think his name was Mike, was verrrry unfriendly. Perhaps he was having a bad night, but the way he treated the couple ahead of me, me, and the guy behind me was unacceptable. He took my rating from a 5 to a 4. Hotel is in good location, easy to find. I would gladly stay here any time, just hope Mike isn't on duty.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for sharing your experience with us. We are thrilled to know you will come back to Best Western Plus Peak Vista Inn & Suites for your next visit to Colorado Springs. We're delighted to hear that you enjoyed our hotel's decor and cleanliness. We appreciate you letting us know about your hospitality experience. We've taken note of it and are thankful for your understanding. We can't wait to host your stay again.

"The BEST"

5
User 27/09/2019

I stayed a few days in August, and I have to return to Colorado Springs next week and there's no doubt where I will stay. This hotel is clean, friendly, and has a superb breakfast bar. The staff answered my million questions in the nicest and most patient way. I felt safe there even at night and the is easy to get to. I did not use the pool, but it looked clean also. Knowing where this hotel is will save me lots of time because I won't have to google hotels and all of the travel sites to find a great hotel. This one is IT!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
What a wonderful review to read! Thank you for your recent stay at Best Western Plus Peak Vista Inn & Suites. It's always a privilege to hear when we've been able to provide our guests with such an enjoyable visit! It's also great to know that you welcomed our clean and comfortable accommodations, as well as received efficient and attentive service from our team. We consider it a great compliment that you intend to come back and stay with us soon. Thank you for taking the time to share your kind comments, and we look forward to welcoming you back!

"Clean and Comfortable - Great Location"

4
MsBiker, Topeka, Kansas 22/09/2019

Peak Vista Inn is in a great location, easy off of I-25 and with views of the mountains. The property is beautiful and the rooms are clean and comfortable. Staff was friendly and helpful and breakfast was very good. Our accessible room had a roll in shower that appeared to be retro fitted as it sloped to the bathroom floor allowing water to pool on the floor. The room itself was too small for two queens and to allow a wheelchair to maneuver. Over all this hotel was wonderful but those with mobility issues would need to address those issues I pointed out above.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites. We're glad our location was ideal for our trip and that the beautiful mountain views added to your experience. Thank you for your compliments on our delicious breakfast and amazing service. We apologize for any issues with accessibility and the bathroom. We'll look into this further, and we invite you to stay with us again the next time you're in town.

"Great Mountain Views"

5
wcsail, Dayton, Ohio 22/09/2019

Our upgraded room was nicely furnished overlooking Pikes Peak. The breakfast buffet had lots of options including hot protein items. The location was good with easy access to dining, Air Force Academy, and Garden of the Gods. Would definitely return and recommend to friends.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
The views are spectacular, and we're so pleased they helped make your stay at Best Western Plus Peak Vista Inn & Suites special. It's great to know that our tasty breakfast menu was to your liking and that our location was ideal for your needs. Thank you for the kind review and recommendation. We look forward to seeing you again soon.

"Best Ever Best Western!"

5
6superkidz, Fort Collins, Colorado 21/09/2019

From check in to check out, breakfast to hot snacks, cookies and fruit infused water, our stay at Best Western was perfect! The staff went above and beyond to help us get the best bang for our buck and make sure we had everything we needed and they did it with a smile! My 12 year old son even commented on how hard the staff works at making sure everything about the hotel was clean. Will definitely stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We at Best Western Plus Peak Vista Inn & Suites have a high standard of quality for providing an enjoyable experience to our valued guests, and your perfect rating reaffirms we have achieved such during your recent visit. From check-in to check-out, delectable snacks and impressive infused water and our sumptuous breakfast, we are glad we have met your expectations. Also, it delightful to know that our dependable staff was able to impress you with the top-notch hospitality we strive for. Our team is thrilled to know of your plans to revisit as we consider repeat guests as our highest compliment. Until next time!

"great location"

5
adelew284, Glendora, United States 21/09/2019

We really enjoyed staying at this Best Western. It was within walking distance of three great restaurants and located next to the freeway. It was easy to get to from all over. It was quiet as well and the people were wonderful.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Adele, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! Our wonderful staff works hard to ensure all our guests have everything they need and will be proud they were a highlight of your visit. We're glad our location was ideal for exploring the area on foot and that you had a restful stay. Thank you for the kind review. Please come see us again soon.

"Week in the Mountains"

5
Lukedaddy, Highland, Indiana 18/09/2019

Great place to finish our week long trip.Relaxing in hot tub. Suite style room met our needs and breakfast is always welcomed. Location was a little out of the way but on the plus side it was quiet. Would stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was such a pleasure to host you at Best Western Plus Peak Vista Inn & Suites, and we thank you for sharing your thoughts about your recent visit. We are delighted that our comfortable rooms, tasty breakfast offerings, and tranquil location were perfect for your needs and was able to complete your getaway for the week. During your next adventure in Colorado Springs, depend on us again for another great experience!

"Clean rooms, great staff."

5
User 15/09/2019

Very nice hotel. Just a stone's throw off I-25 in Colorado Spings. The staff is very pleasant and helpful. The room was always clean. Nice pool and hot tub. Free snacks offered daily after 5pm in the breakfast area. Would stay there again, highly recommended.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for choosing to stay with us here at Best Western Plus Peak Vista Inn & Suites! It brightens our day to read your kind comments about our friendly staff, welcoming rooms, tasty snacks, and excellent location. We're grateful to know that you may be returning in the future and would be delighted to welcome you back soon.

"Great bed, great shower, great facility!"

5
WindyTown, Shawnee, KS 14/09/2019

The room was clean and huge. The shower was amazing. The breakfast was very good, and the exercise room was very nice, with a fan in a well designed spot. The ice water by the front desk was an added bonus. I recommend this hotel!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We can't thank you enough for joining us at Best Western Plus Peak Vista Inn & Suites and for sharing the details of your recent stay. It warms our hearts every time we read a review like yours, where a guest mentions they had a memorable experience with us. We are thrilled to learn that our gym, well-maintained accommodations, and tasty breakfast offerings were the highlights of your stay. We hope to see you soon and we wish you all the best going forward.

"Nice clean hotel"

4
Chrys R, Garland, Texas 12/09/2019

Just stayed one night, the room was clean and comfortable bed with lots of pillows. We had to take the ADA room as it was the last King left, felt a little guilty about taking it. There was nowhere to put your toiletries in the bathroom (except tiny ledge) because of free standing sink and there is no way someone in a wheelchair could see in the mirror. I tried to sit to dry my hair, as my ankles were very swollen, but no use. There was a cigarette smoke odor in the entry and bathroom. We don't smoke and I am highly allergic. I thought maybe it was someone in the pump room which was across from our room. But the next night when I got my gown out of the bag it reeked of cigarette smoke, I had hung it on the hook on the wall in the bathroom. The next morning our toilet kept running. I did report that on our way out, but didn't say anything else as my husband was rushing me and gets irritated if I say anything. When we arrived they were serving an evening snack, which was a pleasant surprise as we were a little hungry. Didn't get to try the soup because it was already empty within the 15 minutes that we got there. The Breakfast/Dining area was very nice and the attendants very pleasant and helpful. Breakfast was just not to my taste, as they were serving stuff to make breakfast tacos which included little sausage crumbles. I don't do sausage and prefer bacon, so I was a little disappointed. Eggs were ok and the little pancakes could have been a little more done. They did have yogurt too. We would definitely stay here again when passing through, I'll just call sooner. FYI: It is cheaper to call the BW 800 number to book than calling direct or online, it's usually the other way around.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chrys, We were happy to provide you with a clean, welcoming place to stay in the area. It's great to hear that you had a comfortable night's sleep. Please accept our apologies, however, for any issues with the bathroom as well as for any concerns about odor. We'll look into this further. It's unfortunate our breakfast selection was not to your liking, and we'll consider your comments for future changes. Should you be in the area again, we invite you back to Best Western Plus Peak Vista Inn & Suites.

"Beautiful place to stay and reasonable price"

5
User 05/09/2019

This Best Western offers great scenery, customer service that is above and beyond expectations and a great nights sleep! The beds are comfortable, there is a great area to sit outdoors and enjoy the scenery too. There are fire pits to enjoy and stay warm too. I enjoyed that we were close to downtown, but not in the middle of it.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We can't thank you enough for staying at Best Western Plus Peak Vista Inn & Suites. It brings us great pleasure to know that you had a wonderful time with us, and you find great value and comfort in our convenient location that enables you to have a beautiful view of nearby sceneries. We'll also convey your kind words to our dedicated and accommodating staff. We appreciate you for taking the time to provide us positive feedback and look forward to delivering another exceptional experience when your travels bring you back our way.

"Nice stay kid friendly"

4
VHG2013, San Antonio, Texas 03/09/2019

We choose this hotel due to its central location relative to the activities and points of interest we planned to visit and enjoy. The rooms are well appointed, with a mini fridge and small microwave oven included in the room. The pool is indoors with a small spa attached. Parking is a bit tight, but not terrible. We found it fairly easy to navigate our way to restaurants, stores, the Air Force Academy, the U.S. Olympic training center, and the Garden of The Gods scenic area. Denver is about an hour away, and the Arkansas River, where did a little white water rafting, is about a 45 minute drive. Pikes Peak is about a 30 minute dive away. Breakfast is well stocked and provided free of charge. The staff is very friendly and accommodating. Overall, its seems to be in a very safe and accessible area. We would definitely consider staying here again, if the opportunity presents itself again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites. Our staff enjoyed having your family stay with us. It sounds like you had a wonderful trip exploring all the amazing nearby places. The Garden of The Gods is one of our favorite places! We are happy to hear that you found our staff friendly and helpful. and we are glad you enjoyed the pool as well as your room. We look forward to your next stay and hope that it is soon!

"Great hotel in Colorado Springs"

5
jetsetterwannabe, Carrollton 01/09/2019

This is a great hotel! Easy access to hotel, close to everything you want to see & do. The front desk were super and had great suggestions on places to eat and time frames for visiting sites - thank you !! Very pleased with size of rooms and the beds were very comfy. They had a great breakfast as well. Worked as a great location for Pikes Peak, Garden of Gods, Cave of Winds, Manitou Springs. Will stay here again when traveling in the area.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's wonderful to hear that our location was ideal for your trip and that you had a comfortable night's sleep. Our friendly staff will also be proud you felt welcome while you were here. Thank you for the lovely review. We look forward to your next visit.

"leisure vacation. trip to pikes peak"

5
User 30/08/2019

the staff was very helpful,friendly, and professional.The facility was clean and convenient. The breakfast was very diverse eggs,meat,juice,yogurt,fruit,rolls,etc.the location and parking was convenient

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Wayne, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our clean, cozy rooms and convenient location were ideal for your visit and that our tasty breakfast menu was to your liking. Our friendly staff will also be proud you felt welcome while you were here. Should you be in the area again, please come back to see us.

"Great Value in Colorado Springs"

4
mfnoble, Beaver Creek, Colorado 30/08/2019

I spent a short night with my wife and two kids. We booked two rooms and were not expecting much based on the price and the BW brand. We were pleasantly surprised. The Best Western Plus is a real step up in quality. The property is relatively new and in great shape. the decor is modern and comfortable. The staff was efficient. The rooms of average size but well appointed. The bathrooms are minimal but functional. Free and fast WiFi. Modern TV with a good channel selection. Several restaurants in walking distance. (We tried Chicago Pizza and were pleased). The breakfast was much better than expected with fresh made pancakes, scrambled eggs, bacon sausage, biscuits, etc. The hotel is a short drive north of Colorado Springs and 10 minutes from the Air Force Academy. At the price, you cannot go wrong.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites and for taking the time to share your valuable feedback. It was a pleasure to welcome your family during your short stay, and we're glad you enjoyed our comfortable accommodations and great amenities. We trust the rest of your travels were pleasant, and we hope to see you again soon.

"High-fives to the staff!"

5
User 25/08/2019

Very nice hotel with a great view (love the magpies!), very good breakfasts each day (wide variety of choices - eggs, yogurt, fresh fruit, oatmeal, etc.) and an afternoon snack, friendly and helpful staff (printed boarding passes for us), easy access to I-25 and close.to several of our destinations (Air Force Academy and Olympic Training Center). Nice and clean. Would definitely stay again and recommend to others.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Carters, Thank you for choosing Best Western Plus Peak Vista Inn & Suites and for sharing your incredible review. We're delighted to hear that you enjoyed our beautiful view, great breakfasts, and clean accommodations. We trust you were able to get a good night's sleep before continuing on your travels. Our team looks forward to your next visit!

"Disappointing"

3
JimD379, Dallas, Texas, United States 24/08/2019

Beautiful newer hotel with a gorgeous setting. The check in clerks were very condescending. Not friendly at all. Room was typical of a best western. Slow elevator. Nice toiletries. Internet was the worst. Average mps was .59. Disgraceful. Morning breakfast was unmemorable. Overall, believe I'll try another when in the area.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jim, Thank you for your kind compliments about our hotel's decor and location! Our goal is to provide our guests with a comfortable stay and top-notch service. We're sorry that we fell short, and we will look into the issue you mentioned. We are also looking into ways to improve our internet connection in cooperation with our local provider. We hope that you'll reconsider and give us another opportunity to make a good impression. Best wishes!

"Excellent Best Western"

5
User 19/08/2019

Stayed here for 4 nights. Rooms are fresh and clean. The hotel checkin team were great, smiles every day. Greeted with fruit infused water and cookies in the afternoon. Fabulous little touches that made for an excellent stay. Great breakfast, great room cleaning team, all the little details come together to make for a perfect stay. It's those little details that made me smile. absolutely staying here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
At Best Western Plus Peak Vista Inn & Suites our goal is to help our guests feel at home however we can, and we think it's the small touches like the snacks that help. It's so great to hear that you enjoyed your stay with us, and we thank you for leaving us this wonderful five-star review! We look forward to your next visit, and wish you all the best.

"Lovely Hotel"

5
User 19/08/2019

Rooms are very clean, staff was helpful. Very enjoyable stay. Walking distance to very nice restaurants. Will recommend to family and friends. Can't wait for our next stay. Complementary breakfast was a plus.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for reaching out to share your kind words after your recent stay at the Best Western Plus Peak Vista Inn & Suites! It is our goal to ensure each guest enjoys a comfortable and relaxing visit, and we're thrilled to hear your accommodations met your expectations and our standards. We're so glad our location was convenient and that our team provided friendly service throughout your time with us. It would be wonderful to see you again soon!

"Highly recommend "

5
User 18/08/2019

We stayed two nights with two kids. Great hotel. Clean. Excellent breakfast and service. Very clean dining area. Good location— very close to highway. Some chain restaurants within walking distance if you are tired to drive to dinner.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our goal is to impress everyone who stays at Best Western Plus Peak Vista Inn & Suites so it's gratifying to know we succeeded with you! We're thrilled our clean rooms and excellent breakfast impressed you and that our location was ideal for exploring the area on foot. Thank you for the wonderful review! It would be an honor to host you again the next time you're in town.

"Smallish room with lots of surrounding hotels"

3
Heidi J, Northern Virginia, Virginia 14/08/2019

Adequate room with plenty of competition around! I'm not exactly what sure what makes a Best Western motel a Best Western PLUS...perhaps it is the lcoation or the price, or both??? With all the competition around, I'm not so sure this was the best choice. All said and done, it was clean, comfortable, but very cramped in the room with two adults trying to move around at the same time.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Heidi, We always appreciate hearing from our guests, and we're happy our attention to cleanliness impressed you. It's unfortunate the rooms were a bit smaller than you'd have liked. We have several room styles on site and our staff is always happy to show you other available options. Should your travels bring you back to town, we welcome you to stay with us again.

"Nice location"

4
John-Cypress-Tx, Houston, Texas 13/08/2019

Good clean hotel with a great location. The rooms were quiet and clean and nicely appointed. The Wifi was a decent speed and the AC quiet enough to sleep with. Location was close to several good restaurants.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear John, We can't thank you enough for staying at Best Western Plus Peak Vista Inn & Suites. We're always happy to hear when valued guests like you had a great time with us. It also brings us great pride to learn that our well-maintained and appointed rooms and convenient location that connected you to various nearby restaurants became the highlights of your stay. We appreciate your positive feedback and look forward to providing another exceptional experience when your travels bring you back our way!

"Best Vacation "

5
Michele T, Glen Rose, Texas, United States 11/08/2019

First time at this Hotel Brand. We have loved everything about this hotel. So much better than HIE. Close to everything. Beds are so comfy, walk in shower, quiet room, amazing views and a really good breakfast.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Michele, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is great to hear that you found our location convenient, your room clean and comfortable and that you enjoyed our delicious breakfast. We look forward to seeing you again when you are next in Colorado Springs.

"Fantastic Hotel"

5
courtney07, Rutherfordton, North Carolina 11/08/2019

We had a wonderful stay here! We were greeted warmly by the staff. Our room was clean & stocked with towels. Our kids really enjoyed the pool & we enjoyed the hot tub. The hotel has a nice breakfast. The only improvement I could say is that breakfast could have been restocked more quickly. The milk ran out every morning & we had to wait for it to be refilled. Also, I was only able to grab a banana one of the mornings before they were all gone. We did express checkout & it was very convenient.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Courtney, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It is great to hear that you and your family enjoyed our pool and hot tub and our delicious breakfast. We are glad you found your room to be clean and comfortable and our staff friendly. Thank you for your comments on the speed of our service during breakfast; we are always looking for ways to improve our guests' experience. We look forward to seeing you again when you are next in Colorado Springs!

"Anniversary Trip"

5
Cindy A, Thorp, Wisconsin 10/08/2019

Breakfast was delicious, beds were comfortable and the hotel very clean. Front desk personal was very friendly. Close to restaurants, all the things we had planned. I would definitely recommend this place to stay for anyone visiting Colorado Springs, CO.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Cindy, Here at Best Western Plus Peak Vista Inn & Suites, we strive to always bring phenomenal service and comfortable experiences to all of our valued guests, and this is why it is delightful to hear that we became added to the beautiful memories on your anniversary trip. We are thrilled to learn that our convenient location, well-maintained accommodations, comfortable beds, and tasty breakfast offerings were the highlights of your stay. We are also happy to pass your message to our friendly staff and hope to hear from you soon. We wish you all the best going forward and safe travels.

"Moms Night Away-Should have stayed home"

1
ChelleB71, Colorado Springs, Colorado 09/08/2019

I needed a night away for my birthday. As soon as I got to the hotel, my toilet wasn't working. Had to have a maintenance guy come fix it. No biggy right? That is until it broke again the next morning. Than I had to wait for 45 min for someone to fix it!! Now this was a night away from being a mom, wife, puppy sitter so I tried to salvage the trip by going to sit in the hot tub after breakfast before I left. Yeah.... as I was sitting in the hot tub, the pool man came and poured chemicals in it WHILE I WAS IN IT!!! Poor mom with kids was in it too. We all scrambled out after that. I told the front desk everything that happened and no offer of a price reduction. The ONLY reason I have a star was for the sweet housekeeping woman the came to fix my toilet in the morning. I never have given a bad review before. It takes a lot for me to complain! Don't stay here!!!

"Nice hotel, but service slightly lacking"

3
User 08/08/2019

We arrived around 2:30pm and two young gals were "lounging" behind the desk. I asked if we could check in early, and was rudely told no, housekeeping was behind. I asked how soon our room would be ready, and was told check in is guaranteed by 3pm, and they would call me. I also requested a top floor room at the time of reservation, and when I mentioned this, I was rudely told no top floor rooms were available. So we left. By 3:30 I hadn't received a phone call, but decided to return. Housekeeping was still behind, but a room was located on a lower floor. Check in took a bit, the network was experiencing problems. There was a different gal behind the desk and she was extremely apologetic. We were put in a 3rd floor room with mountain view. The room was nice, however the windows were dirty. Unfortunately we were beyond the cancellation period. If we hadn't been, I would have cancelled when we arrived at 2:30.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Shelley, Thank you for taking a moment to notify us of your recent experience. Please accept our apologies for the delay at check-in and the poor service you received. We are also sorry to hear of the dirty windows in your room. We will share your concerns with our housekeeping manager to ensure they will be addressed. Despite the inconvenience upon arrival, we hope you enjoyed the rest of your stay with us and your time in Colorado Springs. Should your travels bring you back to our area, please consider giving us another chance to deliver the fantastic stay you deserve.

"LOVE! CLEAN, BEAUTIFUL, MODERN."

5
User 07/08/2019

What a beautiful hotel! Very clean, with a fantastic showerhead in the bathroom. SO MUCH WATER AND PRESSURE! It was the best shower I had during our 8 day roadtrip. The beds ranked right up there with Disney's Beach club beds. So comfy. The breakfast was extensive, quickly restocked, and very good. I did laundry the night we were there and the washer and dryer on the 2nd floor were quick and efficent (1.50 per machine, per use). They sell detergent and softener for 1.00 at the front desk. The only critiques I have are not even that big of a deal, but there is not a door separating the vanity from the toilet/shower area, so getting a group ready takes a little time management. We appreciate being able to get ready, do hair, and brush teeth in a separate area from those taking showers or using the toilet. Other than that little qualm, this hotel is just wonderful, and right next to restaurants. It's on the northern side of Colorado springs, so be aware if that, if it matters to you. We would definitely stay there again!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jessica, Thank you very much for sharing your comments on your recent stay here at Best Western Plus Peak Vista Inn & Suites! It is truly wonderful to know that you had a great stay with us and appreciated our comfortable beds, excellent water pressure, and delicious breakfast service. We know how important it is to take care of those little chores like laundry while traveling, and it is wonderful to know that you found our service to be so convenient. Safe travels, and we hope to see you again in the future!

"Fantastic Budget Hotel"

5
User 05/08/2019

This hotel is the best mid-tier hotel I have ever stayed in. This hotel is also conveniently located right off of the highway. It's easy to get from the hotel to Garden of the Gods, downtown Colorado Springs, the USAFA, and a number of restaurants. Check-in and Check-out were smooth and the staff was polite. The rooms were clean, and the beds were comfy. Now, dear reader, please understand that I am not being hyperbolic when I say that this hotel had the best hotel breakfast buffet I have ever had. Granted, this is not a hotel where chefs make you food to order, it is a buffet. But, for what it was, it was amazing. The eggs were actually good. They had a decent pastry selection. My husband, a bacon connoisseur, was pleasantly surprised to find the bacon crispy. I liked that they had a rather large selection of teas. If you are in Colorado Springs and want a hotel that only covers the basics, but goodness, does it cover the basics well, then this is the hotel for you.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Katherine, Thank for so much for taking the time to leave us a detailed review of your stay at Best Western Plus Peak Vista Inn & Suites. It is great to hear that you found your room to be comfortable and clean and our staff friendly. Thank you for your feedback on our delicious breakfast; we are glad to hear how much your husband enjoyed his bacon! We look forward to welcoming you back when you are next in Colorado Springs!

"Nice place"

4
Tac42, Woodward, Oklahoma 19/07/2019

We reserved a king suite mountain view. There suite was a probably a double room at one time. The removed on bed put a small partition wall and a couch in calling it a suite. I thought it was small. I wanted a true suite. When I walked in the room that was the first thing I noticed. However I was so tired from traveling I did not complain. It was a nice room, nice view and loved the shower. But when you reserve a suite for you and your wife do you have a special night I was immediately disappointed. Again we were so tired from traveling we didn't say anything as we were only there for one night.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for staying with us at Best Western Plus Peak Vista Inn & Suites. It is unfortunate that our accommodations were not to your preference, though we're glad you enjoyed a great night's sleep. On that note, we have taken your feedback and sent it off to our team for review in consideration or future changes. We hope to see you again, going forward.

"Lovely Stay. Beautiful Pool"

5
lisaaddington, Liverpool, United Kingdom 16/07/2019

I stayed at this hotel during my visit of Colorado. Stayed two nights with my family & the stay was great. Beautiful settings, nice comfortable rooms. Food was nice. The staff is very attentive. My uncle lost his phone during the evening snack but one of a staff found the phone and handed over to my uncle. Good people. Very calm beautiful hotel. Highly recommended.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lisa, Thank you for the wonderful review and recommendation! We're thrilled our beautiful property impressed you and that our amazing staff made you feel welcome. It would be an honor to host you again at Best Western Plus Peak Vista Inn & Suites!

"FRIENDLY STAFF"

4
U9158FAdeborahc, United States 14/07/2019

The staff was very friendly, helpful, and polite. Parking was good, room was clean, beds and pillows were comfortable; great breakfast, entrees changed daily. Only negative was that pool was outside, but it was clean and private.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking a moment to leave your review. We apologize if our pool did not meet your expectations, but we are happy to hear that you appreciated our fantastic staff, clean and comfortable accommodations, and our breakfast options. We hope you enjoyed your time in Colorado Springs. It would be a pleasure to welcome you back to Best Western Plus Peak Vista Inn & Suites. Please consider returning to see us if you're ever back in the area.

"Clean, comfortable, good value"

4
User 13/07/2019

Great location for all our day trips. The hotel is fairly new and well-maintained. Good included breakfast and good value. We ended up staying an extra day because of weather and we were easily accommodated.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time to share your review and for choosing to stay at Best Western Plus Peak Vista Inn & Suites! It was a pleasure to host you, and we are thrilled to hear that you enjoyed our convenient location and comfortable accommodations. We hope you will consider returning to see us the next time you're in Colorado Springs!

"Quick 2 nights in the Mountains"

4
F6510RAstephaniem, Northfield, Minnesota 13/07/2019

My husband had a work conference in Denver and we extended the stay to sight see in Colorado Springs. It was an anniversary weekend so we looked at some of the 'romantice' resorts around with more mountain views, however, the cost was just way TOO much. We were pleased with the BW Plus stay as we had free breakfast and parking. It is a great location, withing 10-15 mins of all the major must see adventures. Since it is right off highway too, it made travel easy. The room was clean and cozy. We requested a too floor mountain view and got it! I loved the shower head in out bathroom and we took advantage of the hot tub after a long day of hiking. The front desk staff was always friendly and helpful and the cookies flavored cold water were an extra bonus. The only complaint was the SLOW WiFi. Other than that, great place to stay to at a fraction of the cost!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Stephanie, Thank you so much for choosing to stay with us during your anniversary weekend! We're happy to hear that you and your husband enjoyed our excellent location, clean rooms, great showers, and friendly service. It pleases us to see that you enjoyed our beautiful mountain views. Our apologies for any issues you encountered with the WiFi, we'll be looking into that right away. From all of us here at Best Western Plus Peak Vista Inn & Suites, we're grateful for your business and would be honored to welcome you back soon.

"Wonderful hotel!"

5
321Naturelover, Sardinia, Ohio 11/07/2019

Very clean hotel! Which is a must for me. Hotel is modern inside and out. I am very particular about where I stay. I have visited this hotel twice in the last two years and have been very happy both times. Staff is friendly and helpful. Highly recommend this hotel. Quiet, clean, and great location.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Returning guests pay us the highest compliment by continuing to choose Best Western Plus Peak Vista Inn & Suites! It's great to know our location was convenient. Our team is proud to have consistently delivered the spotless, quiet, modern accommodations and kind assistance you've come to expect from us. We hope you enjoyed the rest of your travels just as much. Many thanks for your warm recommendation and we look forward to your return!

"Great choice while in Colorado Springs"

5
Donna85718, Tucson, Arizona 08/07/2019

Nice clean hotel. Exceptional staff, easy check in and check out. It was the best complimentary breakfast we have had while traveling. Easy freeway access to get to Pikes Peak and Garden of the Gods. I highly recommend.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Donna, It's an honor to have earned your warm recommendation of Best Western Plus Peak Vista Inn & Suites! We're happy our easy freeway access make it easy to visit local attractions and we hope you had fun exploring them. Our team is also proud that you enjoyed our exemplary front desk service, clean accommodations, and superior complimentary breakfast. Thanks so much for your thoughtful praise and we hope you'll visit us again!

"Awesome!"

5
mamioftwo_12, Kansas City, Kansas 07/07/2019

This was an awesome stay while here in Colorado Springs. The staff was very friendly and helpful. Wonderful breakfast great location near various attractions. They have to cookies in the evening and coffee is available all day.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was awesome to have you here at Best Western Plus Peak Vista Inn & Suites! Thank you so much for the kind words for both our staff and our accommodations. We take pride in our lovely area and really enjoy helping you make the most of every visit! Come back and see us very soon.

"Good location, helpful staff and clean!"

5
Emduc, Marksville, Louisiana 06/07/2019

We stayed 3 nights at the Best Western and really enjoyed our stay. The rooms were very clean. The breakfast was good and had a variety of foods and juices. The pool area was small but sufficient. The front desk staff were great, they helped us find restaurants and gave us printed directions to a couple of attractions we needed to find. I would stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites! It sounds like you had a stay to remember here with us. Our clean, cozy rooms and fantastic breakfast variety are just part of the outstanding value that we are known for. Thank you for highlighting our staff! We would love to have you back.

"Modern, Clean, Pleasant Staff"

4
R1361SVlindam, Okatie, South Carolina 06/07/2019

We are Diamond members. Stayed in room 416. Overall, very happy with our stay at this Best Western. Quiet, clean, well stocked room, A/C worked great, fantastic water pressure in shower, great staff. The only issues I think should be addressed to improve this hotel are a faster speed Internet & more choices at breakfast. Also when hotel is filled there is limited seating for breakfast & the staff had a hard time keeping the food replenished. We chose to eat at McDonalds every AM because of this.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Linda, Reviews like yours mean the world to us here at Best Western Plus Peak Vista Inn & Suites! Thank you for both the positive feedback and your constructive notes. Hearing that you were happy makes our day, and we'll compliment our hardworking housekeeping team. Your feedback will be shared with our dining staff as well. Our goal is to deliver a value that you can depend on, and we look forward to serving you again soon!

"Lives up to their excellent ratings/reviews"

5
User 03/07/2019

Based on the high ratings from other trip advisors' review, we chose to stay here and it definitely lived up to the excellent reviews. I reviewed surrounding hotels near Seven Falls and was going to book Cheyenne Mountain resort but the recent reviews were poor so opted on BW and so pleased with our choice. Hotel was like new w/excellent service at front desk, breakfast bar and housekeeping. Hot breakfast had nice selection and they kept the food coming. Water pressure in the shower was nice and strong. Parking was plentiful and it was just minutes from Garden of Gods/Seven Falls. The price was much cheaper than Cheyenne Mountain resort. Highly recommend!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for letting us know that we were able to meet your expectations here at Best Western Plus Peak Vista Inn & Suites! It brightens our day to read your encouraging comments about our friendly service, relaxing shower, convenient parking, excellent value, and wonderful location. We're grateful for your recommendation and would be delighted to serve you again soon.

"Great location and beautiful hotel"

5
User 30/06/2019

One of the most accommodating hotels I've ever stayed at and I am frequent traveler. Comfy and cozy atmosphere, friendly staff, clean amenities. They served cookies at the front desk, afternoon snack every day from 5pm-7pm! Hands down best continental breakfast at any hotel Ive stayed at.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Brittany, Here at Best Western Plus Peak Vista Inn & Suites, our team strives to make the experience of every one of our guests relaxing and enjoyable, and we're glad we were able to provide that for you! We're also delighted you liked your breakfast and our complimentary cookies. We loved having you as a guest, and we'd love to have you again, so come back soon!

"Very Impressed! "

5
sunshine6688, Naples, Florida 29/06/2019

Wow, my sister and I kept saying to ourselves, this place is awesome! Excellent quality for a great price. I travel alot, and the front desk staff was probably the friendliest I've ever come across. Breakfast and infused water every day were great. Room was absolutely perfect. We were very pleased!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you very much for leaving us with your kind comments on your recent visit! We are happy to have had the opportunity to provide you and your sister with a comfortable place to stay at a reasonable rate here at Best Western Plus Peak Vista Inn & Suites. We wish you all the best, and we hope to see you again soon!

"Roller hockey tournament "

5
User 23/06/2019

We stayed there for 3 nights for a hockey tournament. We were with several other families. The staff were very accommodating. They put us all on the same floor and even in rooms next to each other. We enjoyed the fresh cookies in the afternoon. We also enjoyed the flavored water frequently. My daughter enjoys the swimming pool. The breakfast was good every morning. I especially liked the biscuits and gravy. My kids enjoyed the hot chocolate every morning. The Wi-Fi access was not that great. The rooms were nice. We all especially enjoyed the showerhead. The pillows were also very comfortable.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Michelle, We can't thank you enough for joining us during your recent visit to the area for the hockey tournament, and we're delighted to know that our refreshing showers, comfortable beds, and friendly staff were just a few highlights of your stay. It's a pleasure to pass along your compliments to the team, and we invite you to depend on us again here at Best Western Plus Peak Vista Inn & Suites when your travels bring you back our way!

"Rescued my week!"

5
tessyfishburn, La Plata, New Mexico 16/06/2019

I had reservations at a different hotel that was awful, I was able to switch to this hotel and it was a life saver. This checked all the boxes of what I expected from a hotel. Clean, nice, breakfast, cozy. No animals allowed is very important to me. Thanks for that!!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tessy, We want everyone who stays at Best Western Plus Peak Vista Inn & Suites to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our clean, cozy rooms were exactly what you were looking for and that you appreciated the included breakfast and no-pets policy. If your adventures bring you back to the area, we welcome you to stay with us again.

"Excellent! "

5
Beautifuldays2013, Baltimore, Maryland 15/06/2019

Stayed 2 nights. This hotel has it all. Clean, attractive, nicely appointed rooms. Helpful staff. Good breakfast. Location not far from major highway for convenience. Restaurants nearby. Having stayed in two “historic” hotels on my trip, I'll take this fresh, modern one any day. I love getting points from Best Western especially at their “Plus” hotels where sofas and spacious rooms are standard. If there is one request I have for all Best Westerns, it is better coffee. That said, stay here, you will love it.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for being our guest at Best Western Plus Peak Vista Inn & Suites during your recent stay in Colorado Springs! We're pleased to be able to offer our guests a comfortable stay, with all of the modern amenities, for a good value. Our entire team thanks you for your wonderful review! We understand that there is always room for improvement, and we value your feedback about the coffee. We hope that you'll consider us your "home away from home" whenever you are in town, and we look forward to your next visit. Until then, best wishes!

"Good Hotel"

5
cyled2014, Ohio 14/06/2019

Stayed 2 nights while visiting Colorado Springs, the hotel was near garden of the gods and pikes peak!! Great service, clean and comfortable rooms! Reasonable priced! The GM was onsite and was pleased to help me with a few questions regarding driving up pikes peak!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Cyle, Our staff at Best Western Plus Peak Vista Inn & Suites is humbled and honored by your high rating. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. The next time your adventures bring you to Colorado Springs, we look forward to being your hotel of choice.

"A VERY MIXED REVIEWVery mixed review. Hotel clean, beds comfortable, room spacious, decent pricing for the area it is lo"

2
don t, North Platte, Nebraska 12/06/2019

Very mixed review. Hotel clean, beds comfortable, room spacious, decent pricing for the area it is located in. Building kept in very good repairs. Great water pressure. Breakfast buffet, good selection of food. Eggs, sausage and potatoes were bland. Well stocked and kept stocked with food. Evening staff friendly, helpful, personable, knowledgeable. Night Manager is worthless, uncaring, didn't want to deal with a problem. Was willing to check me out at midnight as a solution to the problem of the internet. After I called the BW 800 number, he became willing to come up with some options. Morning staff, at check out. Unfriendly, cold. Preoccupied with doing other things on the computer. As I approached the front desk to check out, one of them looked at me, in a short, unfriendly, no warmth, cold, uninterested voice, asked, "Are you ready to check out?" No how was your stay? No other pleasantries, no other comments. All she was concerned with was to process my check out and get back to what she was doing on the computer before I walked up. The 800 number for the internet problem solving team. The lady I talked to was a space cadet. She did not have the skills to solve the problem. She was going to submit my problem to someone else and I might get a call within 24 hours. Spent 45 minutes on the phone with her. I then demanded that she go talk to that person she would refer me to and call me back. She had taken my cell number at the beginning of the call, so that if we were disconnected she could call me back. At 11:54 pm, she calls my house phone and wakes my wife.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Don, Thank you for taking the time to share your valuable feedback. While we're excited to hear that features such as our outstanding rates and clean, cozy rooms were highlights, we regret falling short in other areas. Our team should have been more welcoming and responsive to your concerns, and we apologize. We are putting our heads together over your feedback to ensure that we continue to make the positive changes required. Our team looks forward to improving, and we ask that you allow us the honor of a chance to serve you again! Come back soon.

"Great mid-level hotel"

5
User 12/06/2019

This was our first time to visit Colorado Springs and we didn't want to break the bank. The hotel was clean & had plenty of parking. The laundry facilities were located on our floor (very handy as a mom traveling with 2 boys - 3 if you count my husband). The staff were courteous to us as well as our sons. We were always greeted with a smile. The breakfast was good variety. If ever they ran out of a type of food, the staff in the kitchen were prompt to replenish it. Overall a very enjoyable experience and we will stay here again!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Deciding on your home base during your maiden voyage to Colorado Springs is pivotal, and we're honored that you chose to stay with us here at Best Western Plus Peak Vista Inn & Suites. To know that our friendly staff always greeted you with a smile warms our hearts. We were thrilled to host you, and we cannot wait to see you and your family again on your next trip. Come back soon!

"Clean, comfortable & a great breakfast!"

5
lizr613, Welch, Minnesota 09/06/2019

We enjoyed our visit and loved the breakfasts. The room was clean, comfortable and modern. We stayed 2 nights & loved the added touches like the orange- infused water & cookies at the front lobby. The only minor negative was that the rooms are small & for 4 of us in a double queen room, we felt cramped with all of our luggage. The pool & hot tub were favorites for our girls; clean and temps were good.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Liz, We appreciate you taking the time to share your feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! It is our goal to make sure each guest enjoys a welcoming and comfortable visit, and we're thrilled to hear that your time with us met your expectations. We're so glad you enjoyed the pool and hot tub, and we're happy that breakfast hit the spot as well. We apologize that your room was a little small for the four of you, but it brightens our day to hear that your overall experience was clean and comfortable. Please come see us again soon!

"Great hotel!"

5
819riccih, Palestine 09/06/2019

Really clean hotel with nice and friendly staff. Indoor pool was awesome. Loved the complementary infused water for our refillable bottles. The room was cleaned wonderfully every day. Good continental breakfast. Room was a little small for 2 adults and 2 children. Close to highway, good restaurants, and excursions.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We appreciate you reaching out to share your feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! Cleanliness and comfort are our top priorities, and we're happy to hear that your accommodations met your needs. We're so glad you enjoyed friendly service and our convenient location as well. Please come see us again next time you are visiting the area!

"Great Stay"

5
Kathryn O, Pittsburgh, Pennsylvania 07/06/2019

Great hotel. Great breakfast. Even had a "Grab N Go" breakfast ready for guests leaving before breakfast was served. Loved the infused water available 24/7 in the lobby. 5pm snacks were a nice touch. Rooms were very clean.

"Hospitality at it's finest"

5
Mmjm65, Colorado Springs, Colorado 06/06/2019

Cannot speak highly enough about the staff at this hotel! Everyone smiles at you, greets you every time, helps in any way they can, and keeps the hotel running very smoothly. Hotel is very clean, beds comfortable, breakfast is amazing, pool and hot tub clean and nice. Hot tub is actually hot!

"I recommend staying at this hotel"

5
Coastal61620155218, Santa Clara, California 05/06/2019

The first thing that struck me upon entering the hotel was how clean it smelled. My room too. Sometimes you go into a hotel and it generally smells like shoes, or old carpet or something. This place smelled great. Room was nice and clean. Lots of pillow on the bed. I stayed on the 3rd floor and there was plenty of water pressure. Really nice shower head actually. Bathroom was updated and squeaky clean. I found the hot water was close to being intolerably hot. I like the option to have really good hot water, so no problems here. Just be careful. I got a mountain view room, so didn't have much outside noise. Not sure if any of the rooms face the highway. Might be worth asking ahead of time. I25 is pretty nearby. My room had a decent view of the mountains. One note, the parking lot is very well lit at night, compared to the other hotels nearby. My curtains wouldn't quite close 100%. You know, sometimes you just can't get them to fully overlap, so some outside light comes in. Nothing so insane that I couldn't fall asleep, far from it. If you like the room super dark, you might have some trouble on the parking lot side. Breakfast was around a 7/10 or 8/10. I've had better, but this certainly wasn't bad. The little sausage niblets were kind of funky (sometime funky can be good, but not in this case). Sort of reminded me of pet food. Kinda tasted like sausage I guess. it stayed down, so no issue there. The eggs were plenty good, especially with the shredded cheese they offer. And I liked their little pancake maker. Some hotels offer the large waffle maker, which is usually too big a portion for me and our kids. At this hotel, they have a little pancake maker, that makes two small pancakes. I didn't have the kids with me on this particular trip, but they would have enjoyed watching the pancakes go down the conveyer belt and then get pooped out of the side of the machine. It was just the right amount, without the temptation for too much sugar. A refreshing variation. I looked at several of the top hotels on TripAdvisor before I booked this one. One of the others had a bar in the hotel, which was tempting, but I'm glad I chose this one. If you really want drinks there's a big chain pizza restaurant right across the parking lot, that has a ton of beer options, so no need to fuss. I had business on the North end of town, so the location right off Woodmen and I25 was perfect.

"Great location!"

4
User 05/06/2019

Nice, comfortable room; Hotel is clean and quiet; Shower head flow was great! Breakfast cereals need more variety without all the sugar; Nice variety of hot, breakfast food; Hotel is very conveniently located; Access to hotel is very easy;

"Feels like home"

5
diannf680, Denver, Colorado 05/06/2019

Swallowed up by the larger, high priced hotels this was an oasis. Super clean and roomy suites which were actually side by side with an adjoining door so we could have a private family space. Super hot tub and pool and 5 star customer service. There were a few things a quick maintenance check could fix, like some missing molding on a dresser, but all in all a terrific stay. Be sure to plan on taking advantage of the free breakfast each morning a true treat.

"Beyond our expectations! "

5
shawner2016, Imperial, Missouri 30/05/2019

We stayed 5 nights and were very impressed with the friendliness of the staff, the cleanliness of the room and the amazing breakfast buffet. We would definitely stay here again if we are ever back in Colorado.

"Nice Hotel"

4
t2311ps, Burlington 28/05/2019

Stayed here for three nights room and public areas ok. We had two issues during our stay one was the room phone did not work and they did not get it fixed during our stay which was inconvenient. The staff did not seem to concerned. Also we had several ants in the bathroom. Hotel is has 3 retaurants within walking distance.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're so pleased our cozy rooms, and convenient location were ideal for your trip. Please accept our apologies, however, for any issues with the phone as well as for any disappointment with how this was handled. We'll look into it further. In addition, we apologize for any concerns about unwelcome visitors. This is not a typical experience, and we'll pass your comments along to our staff for further review. Should your travels bring you back to the area, we'd be happy to have you stay with us again.

"Wonderful, as usual!"

5
Glen4_12, Derby, United Kingdom 27/05/2019

We were over from UK to see friends. We have stayed before and were happy to revisit for three weeks. Everyone was absolutely fantastic. Nothing was too much trouble. We had a mountain view suite and it was kept very clean and tidy. The room attendants were very kind and helpful as were the maintenance staff. We have stayed in other Springs hotel chains that include 'breakfast' but have been hugely disappointed, forcing us to eat out. The breakfasts here were varied and everywhere was kept stocked and spotlessly clean. Blanca, the supervisor, was amazing. After the finish of service she was frantically cleaning the area every day, even washing walls. Amazing! If anyone checks the location and sees that the hotel is very close to the I25, don't be worried. No noise at all. Special mention for Gina on Reception. She looked out for us during our entire stay. She was very professional and knowledgeable but also very friendly and fun. So many hotels are bland and corporate these days and, particularly as it was a long stay, it was a lovely relaxing atmosphere created by the staff.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Glen, Familiar faces are the best sight for us here at Best Western Plus Peak Vista Inn & Suites! Nothing makes us happier than knowing we could create an atmosphere to serve as your home away from home during your extended stay. Thank you for sharing your kind words with us. Already, we're looking forward to seeing you again on your next vacation to Colorado Springs!

"Daughter Graduated from Military"

5
User 26/05/2019

Our stay, staff was polite and very accommodating. Breakfast bar was well stocked, clean and hot. Rooms were clean and new feeling. All and all I would recommend staying here. If we return to the area we will stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Brian, Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites; it was a pleasure to welcome you. We're thrilled to hear that you had an enjoyable experience and that you received attentive service from our team. It's also good to know that you appreciated our clean accommodations, as well as had the opportunity to try our delicious and varied breakfast menu. We consider it a great compliment that you wish to return the next time you're in the area. Thank you so much for taking the time to share your positive feedback and please pass on our congratulations to your daughter on her graduation and for her service!

"A decent stay at a decent price"

4
User 25/05/2019

We stayed here for about 4 days during an unusual spring heavy snowfall...... The room was clean but a little on the small side. It was a bit cramped with 4 people. The room itself could use some updating but was nice enough and clean. The lady in charge of the breakfast area worked her tail off every morning making sure that the breakfast was kept warm and full. She was extremely friendly and should be commended on how hard she works! The check-in staff was also super friendly and helpful! I would stay here again if in the area.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for providing feedback regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. We are delighted to have provided you with pleasant and comfortable accommodations during the heavy snowfall. We appreciate your encouraging remarks for our team, and we will gladly pass along your kind words. It is an honor to know that you would consider staying with us again and we look forward to welcoming you back soon!

"Great hotel"

5
imbtrthnu, Nashville, Tennessee 24/05/2019

Rooms were clean, and I especially enjoyed the large size of the room with separated couch/table area. Bathroom was a little cramped. Breakfast was tasty, but could also get a little cramped if you went at the wrong time. Pool and hot tub were excellent. All the staff were very friendly. Location is convenient to the interstate, but I think I would prefer something closer in to the Springs next time.

"Great Stay!"

5
User 22/05/2019

Great place to stay! Everything from A-Z was excellent! Staff super friendly, helpful and informative! Price was great as was our room and amenities! Modern rooms, good food nearby, and convenient location. We're now hooked on Best Western Plus!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our goal is to impress everyone who stays at Best Western Plus Peak Vista Inn & Suites so it's gratifying to know we succeeded with you! We're thrilled you felt welcome throughout your stay in our modern comfortable rooms. It's great to hear that our location was ideal for your needs and that you appreciated the many included amenities. Thank you for the wonderful review! The next time you're in town, we'd be honored to host you again.

"Great hotel in Colorado Springs"

5
Sherpa39362871873, Leipzig, Germany 22/05/2019

All great, breakfast, the room, snacks in the afternoon. Just the WiFi could be faster. The Service staff is very friendly. Pool is well maintained and towels are provided. All in all highly recommended.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our amazing staff works hard to ensure all our guests feel welcome and will be proud they were a highlight of your stay at Best Western Plus Peak Vista Inn & Suites! It's great to hear that our tasty breakfast menu and included snacks added to your experience and that you enjoyed relaxing by the pool. We appreciate your feedback about the WiFi and we'll keep it in mind for future changes. If your travels bring you back to town, we'd be proud to host you again.

"Nice hotel "

4
emmaxoxo, Arlington, Texas 21/05/2019

We stayed here 3 nights and it was a nice enough hotel. Their was a little book area by the window as well as a solo sitting area. The hotel is on the older side though. The beds were comfy enough and the bathroom was on the small side. The toilet was tucked in very tightly between the shower and basin, and the toilet flush wasn't that great, we had to lift off the lid a few times to manually flush it. The shower had good pressure though. Breakfast was good, and the hot rotation changed daily. Bagels were a hard commodity though, they went quick. The coffee was good, I actually really enjoyed it and it was available all day, as well as fruit infused water. They also offered evening snacks as well such as chips and salsa and chilli etc...

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Emma, Thank you for trusting us at Best Western Plus Peak Vista Inn & Suites with your comfort. It's a delight to know that you enjoyed our coffee and fruit-infused water during your time with us! We take pride in providing the best for our guests, and nothing makes us happier than knowing we could hit the mark for you. Thank you for highlighting an area of improvement for us: we'll keep your comments in mind moving forward. Hopefully, you enjoy your next stay with us even more. Come back soon!

"Two nights"

5
dendonmo, Drexel, Missouri 20/05/2019

Had 3 King rooms-mountain view. Mother nature didn't cooperate, but hotel rooms were great, staff very pleasant. really enjoyed showers, nice water pressure. Pool area was very nice. hot tub was good too!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
The mountain views are spectacular and we're so pleased they helped make your stay at Best Western Plus Peak Vista Inn & Suites special. Our wonderful staff will be proud you felt welcome while you were here, and we're glad our great showers and amazing pool added to your experience. If your adventures bring you back to town, we'd be honored to host you again!

"Getaway"

5
Kanick23, Aurora, Colorado 14/05/2019

We were very pleased with this hotel. It was very clean and smelled clean. My husband especially liked that we had a microwave and refrigerator. The staff was very friendly and helpful, particularly the front desk evening staff, although all the staff were friendly. The food was very good and a nice variety of food was offered. We will certainly be back!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was a pleasure to have you stay with us here at Best Western Plus Peak Vista Inn & Suites. Our team thanks you for your kind words about their friendly and helpful customer service. Also, it is great to hear that you found your room clean and comfortable and that your husband appreciated the in-room refrigerator and microwave. Additionally, we are glad you liked your delicious breakfast. It is terrific to know you will be staying with us again the next time you visit the area. Come back soon!

"Great Hotel"

5
K9398SHmichaelb, Venice, Florida 13/05/2019

The hotel looks amazing! I thought it was brand new. The room, the pool and hot tub were all excellent! The breakfast had a great selection including oatmeal and eggs. Without a doubt I would stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Michael, Being a part of your phenomenal stay is a high compliment for our staff here at Best Western Plus Peak Vista Inn & Suites! We work hard to meet expectations like yours, and we're happy to hear we hit the mark. When your travels return you to Colorado Springs, we look forward to being your go-to choice for where to stay. Travel safely!

"Colorado trip"

5
User 13/05/2019

The hotel is newly renovated and the staff very friendly. Breakfast is amazing with almost anything you can imagine for breakfast foods. Room was cleaned and restocked daily. Dinner was served on one evening in the dining room, was just a simple chili dinner but was an added bonus if you didn't want to go out. Thanks for the awesome stay!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Georganna, Thank you for staying with us here at Best Western Plus Peak Vista Inn & Suites and we are delighted that our tasty breakfast and clean accommodations were pleasing to you. We want all of our guests to feel at home, and we hope you felt this way during your stay with us. We appreciate you leaving us feedback and please don't hesitate to choose us again the next time you are in town!

"Beautiful stay!"

5
Elliott G, Alamosa 12/05/2019

We are fairly new to Best Western Rewards, but got a free night very soon after staying in another state. We needed to be in Colorado Springs for two nights, so used the voucher for one and paid for the second. What a great deal! --and we got to stay in the same room both nights. On the second day, after we had checked out, we had an event to attend in the evening which required a change of clothes. The staff very graciously allowed us to come back to the hotel and relax in the lobby, then get ready in the large, clean restrooms on the first floor. I agree with all the other positive comments. Quite a surprise that the hot food options were different on the two days. The bread for toast was very nice, not the usual "balloon bread". We had a step-in shower (no tub) which was great for us. I don't know if that is standard. That would be a problem for those who prefer a tub bath. The towels were thick and soft.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Elliott, Our amazing staff was happy to offer you a place to change after you checked out. We're thrilled our excellent breakfast menu was to your liking and that our your overall stay was comfortable. Thank you for the wonderful review! It would be an honor to host you again at Best Western Plus Peak Vista Inn & Suites the next time you're in the area.

"Interesting place to put the toilet paper roll"

5
FunnyFarm75, Kimball, Nebraska 12/05/2019

The property is beautiful- the rooms clean and nice! The pillows are way too soft, (use 2 to sleep on) but the bed itself is comfortable. The only odd thing was the placement of the toilet paper roll... (Room 200) It is located across the room from the toilet- You have to lean waaaay forward- Booty in the air- or tand up - to reach it! Mayne we're just too short... Finally pulled the roll of the holder and just set it on the counter by the toilet. LOL Weird design but it was a pleasant place to stay.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're honored by your excellent rating of Best Western Plus Peak Vista Inn & Suites! It's wonderful that you enjoyed our clean, pleasant accommodations. Although our bathroom design could have been more convenient, we're delighted that you otherwise had a great stay with us. Many thanks for your kind praise and we hope to see you again soon.

"Excellent hotel and staff, convenient location"

5
Bsund13, Grand Rapids, Michigan 09/05/2019

I can't say enough good about this hotel. My daughter and I stayed here three nights for a getaway to explore the Colorado Springs area. The staff was excellent, friendly and professional. The rooms were clean. No funny orders. The beds were comfortable. The pool and hot tub we're average size but very clean and perfect temp for our liking. The breakfast area was clean and they offered hot food (eggs, sausage, bacon, pancakes as well as cereal, bagels etc.) They had a pot of hot coffe available all the time and even had fresh baked cookies on the counter one evening when we came in. They pay attention to the details and it shows! I was very impressed with all their staff! The location was also convenient. There are two restaurants right next door. Only a short drive to a wide array of shopping and restaurants. And close proximity to Garden of the Gods, Manitou Springs and other attractions. Would definitely stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We appreciate you choosing to stay at the Best Western Plus Peak Vista Inn & Suites during your recent visit to Colorado Springs! It brightens our day to hear that you and your daughter enjoyed your time with us, and we're so glad our team provided excellent service throughout your visit. We're thrilled that your accommodations and the amenities met your needs as well. It would be wonderful to see you again next time you are visiting the area!

"Exceeded expectations"

5
User 08/05/2019

the breakfasts were hot and varied. staff were courteous and helpful. I even got a free toothbrush after mine fell apart. the afternoon snack of chili was unexpected, and the shampoo and crème rinse supplied in the room were very helpful to my hair. The hotel is close to an outback and carrabba's. what more could you want...all those and reasonable prices!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Patricia, Thank you for taking the time to leave a review. It is great to know that you enjoyed our tasty breakfast as well as shower amenities! We try to provide the best stay possible and it seems like we achieved that with you. Please come back and see us the next time you are in town and it was a joy having you here at Best Western Plus Peak Vista Inn & Suites. Safe travels!

"Colorado Springs"

5
User 08/05/2019

Outstanding hotel, great room, nice very amenities. Breakfast was awesome, overall very good value for a reasonable rate. Desk personnel were very helpful. The view of Pikes Peak from our room was amazing! Would stay again for sure.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Bob, It was great having you here at Best Western Plus Peak Vista Inn & Suites and we hope you had a wonderful trip. We appreciate your beautiful praise and we are delighted that you enjoyed our amazing views of Pikes Peak! We hope you got a chance to visit Garden of the Gods during your time here and if not, start booking your return trip; we will have a room open for you! Take care and have a safe journey home.

"Room was poorly cleaned and maintained"

2
User 07/05/2019

There was trash between the bed and the nightstand. There was a used towel left on the back of the bathroom door. There were sugar ants. The toilet rocked crazily when sat upon. This was my first experience with a Best Western and I was not impressed.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jeremy, Thank you for reaching out to share your feedback after your recent stay with us. It is our goal to ensure each guest enjoys a comfortable and relaxing visit, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issues you encountered with your accommodations, and our team will use your comments to continually improve our facilities. Please consider returning again in the future so we can make sure you enjoy the excellent experience you deserve.

"The room was clean and quiet."

5
barbaracG9228KO, Shorewood, United States 06/05/2019

I would stay at this hotel again. The room was very clean and quiet. The breakfast was just fine: mostly eggs, and bacon. We thought it was very quiet. The staff was friendly on check in. I called and booked this room over the phone. The gal I spoke with was wonderful and very helpful.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Barbara, Thank you so much for letting us know that we were able to meet your expectations during your recent stay with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you appreciated our tasty breakfast, friendly service, and clean, quiet rooms. We're grateful that we had the opportunity to be your host and would be delighted to serve you again soon.

"Great Visit!"

5
User 02/05/2019

Needed a room for the night. Enjoyed the pool, the bar, the included food, and the great staff! A stay-cation! A new area in the Springs and they did a great job for us. The manager met us in the morning and asked us about our comfort. She was very friendly and we also liked the Fuzzy's across the street.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time to share your feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! It is our goal to ensure each guest enjoys clean, comfortable accommodations and friendly service, and we're happy to hear that your time with us met your expectations. We're so glad you enjoyed the relaxing pool and delicious food as well. Please come see us again soon!

"Excellent stay for a families."

5
User 29/04/2019

This place was great! Breakfast was excellent and the rooms were large and clean. It was very loud either. Some hotels you can hear people in other rooms and this one was super quiet. The shower was awesome. There are a few restaurants nearby and it is close to the highway. The pool was nice but too much chlorine. The staff was amazing and really nice.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Bobbi, We're so happy to learn that you had a five-star experience here at Best Western Plus Peak Vista Inn & Suites! Thank you for spreading the word, especially about our fantastic staff and clean, quiet, spacious rooms. We're sorry to hear that the pool was a little overchlorinated for your taste—we strive to keep the water unassailably sanitary, but the result can feel a bit strong at times. But we're thrilled that you liked our breakfast and convenient location. Please bring the family back this way again soon!

"Recent stay"

4
User 29/04/2019

I recently stayed at this property with my family. We had a queen deluxe mountain view. The room was comfortable and clean. Housekeeping came every day to clean the room and leave fresh towels. The hotel offers a free breakfast each morning and a snack in the evening. The breakfast is plentiful and the staff is attentive. I would stay in this hotel again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Morgan, It's excellent to hear you had a lovely time at Best Western Plus Peak Vista Inn & Suites. We are delighted that everything met your needs, including the beautiful mountain view, comfortable and clean accommodations, first-rate assistance, and beneficial amenities. It is our hope you had a great start to your day with the tasty breakfast. Please come back and see us the next time you visit Colorado Springs, CO.

"Great hotel"

5
User 28/04/2019

This was such a great hotel. In the lobby upon arriving you have 2 choices of flavored water. Nice and cold. Staff was unbelievably helpful, curious, so friendly. I will e returning to this location very soon. Beds were comfortable. Showers amazing. They give you a few extra soaps and a hair net. Swimming pool and hot tub were awesome! Everything was just great!.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It's wonderful to hear you had such an excellent stay here at the Best Western Plus Peak Vista Inn & Suites! We believe in getting the big stuff right—such as our comfy beds and fantastic showers—and then just going ahead and rocking the little details, too, like the extra soaps and that ice cold water (in two flavors, as you've mentioned). We're pleased to hear the staff treated you with all the hospitality you deserved, and that you even had the time to check out our pool and hot tub. Way to live life to the fullest! Thanks so much for the review, and we'll see you again soon!

"USAFA visit"

5
User 28/04/2019

We like staying here when visiting USAFA because it is only about 5 miles or so from the North gate, and very convenient on/off the freeway. The hotel itself is very nice, clean, and updated. Love the shower! The bed isn't as comfortable as home, but what hotel bed is, really? The people are very nice, and the breakfast is outstanding. They work hard to make it a good experience for their customers.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lisa, At Best Western Plus Peak Vista Inn & Suites, we do work hard to make sure every guest receives the experience they deserve. We are pleased that you enjoyed your stay and that it was so convenient to the USAFA. It is also nice to hear that you liked the clean, updated rooms, the breakfast, and especially loved the shower. We always want to make sure our guests are as comfortable as possible, and we are excited that you were pleased. Remember to book with us again the next time you are in Colorado Springs!

"Excellent visit"

5
User 26/04/2019

The manager Gina and her staff made us feel like Family,our room was perfect,the view of the mountains were wonderful,the Breakfast and staff were the best ever,perfect location to all tourist attractions

"Book here for your Colorado Springs trip!!"

5
GMC3Mom, Edwardsville, Illinois 23/04/2019

I cannot say enough good things about this family friendly hotel and how it really added to the satisfaction of our trip. To begin, the staff is extremely friendly and accommodating. If it is within their power to assist you with that particular need they will go out of their way to meet it. The pool and hot tub area was clean and well kept. Breakfast each morning was great....hot and cold offerings. The location: perfect! It's it's right off Highway 25 on the north east part of town which has great shopping, huge restaurant selection and a glorious view of Pikes Peak. Minutes from Garden of the Gods, Manitou Springs, ProRodeo Museum, AirForce Academy and many more attractions. We totally lucked out on this gamble...only wish I had was slightly larger rooms but we did not request a suite and their were four of us.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's great to know that our friendly staff was able to assist with all your needs and that our location was ideal for your visit. Thank you for sharing how much you enjoyed our tasty breakfast menu and wonderful pool area. During your next trip to town, we welcome you back to our hotel.

"jr olympic trip"

5
User 23/04/2019

This hotel is by far the Best Best Western we have ever stayed at. Rooms were very spacious and beds were amazing. Breakfast was 1st class everyday. View of the Rocky Mountains from our room was spectacular.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
What a pleasure it is to hear that we have set the standard in hospitality for you! At Best Western Plus Peak Vista Inn & Suites, we work hard to deliver an experience that's second to none, and we are overjoyed that we succeeded. Count on us anytime for comfy, spacious accommodations, hearty breakfast, and spectacular views!

"Great place to stay in Colorado Springs"

5
drjoeB1007, Charleston, Illinois 22/04/2019

Perfect place to stay when visiting Colorado Springs and the surrounding area. All the sights within minutes from the hotel. All the amenities one would need during a hotel stay. Highly recommend it to anyone traveling alone or families.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our team here at Best Western Plus Peak Vista Inn & Suites, thank you for your glowing recommendation! It's fantastic to know that our location was perfect for you during your time in Colorado Springs, and we're delighted to learn you found all the amenities you needed during your visit. We can't wait to host you again, and we wish you safe and happy travels along your way!

"Unexpected surprise"

5
User 22/04/2019

This hotel was absolutely amazing! I stayed at the Marriott and a Westin during the trip, but the Best Western was by far superior to both. From the staff to the room with its space/cleanliness, this hotel was absolutely a 5 star! Stay here if I'm the area!!!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Matt, Receiving recognition for our friendly, hardworking team here at Best Western Plus Peak Vista Inn & Suites is always appreciated, and we're thrilled to know they were a highlight of your stay. We'll be sure to pass along your compliments, and we're happy to know our well-maintained accommodations pleasantly surprised you during your visit. For another five-star experience, depend on us again!

"A+"

5
J3UD, South Milwaukee, Wisconsin 18/04/2019

Great service, updated, clean room with all necessities and a fantastic breakfast (eggs, potatoes, sausage, pancakes, fruits, cereals, yogurt, breads, many pastries, etc.). Tasty fruit-infused ice water in lobby at all times and a free nightly snack (chili, chips and salsa the night we stayed).

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Here at Best Western Plus Peak Vista Inn & Suites, we aim to impress, so we're thrilled to hear that we helped you enjoy your time Colorado Springs. Our team knows it's the little things that help make a stay memorable, so we're delighted that our snacks and beverages in the lobby were highlights of your visit. The next time you're in town, be sure to choose us!

"Good room/ good value"

4
Curiosity25633278961, Lee's Summit, Missouri 18/04/2019

We usually stay at Holiday Inn Express but I wanted to give the new Best Western Plus a try and I was pretty happy with the results. The hotel was well maintained and clean throughout. We had a King Suite and everything was clean and well kept. The bathroom was a bit small but other than that we were very pleased with the cleanliness and comfort of the room.After a long days drive I always like to soak in the hot tub to relive my back pain and the pool and spa were also very well kept and well maintained. Very happy with our stay.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
With so many hotels to choose from, we couldn't be more thrilled that you decided to stay with us at Best Western Plus Peak Vista Inn & Suites. Whether it's a relaxing stopover or a weekend getaway, we pride ourselves on achieving the very best in comfort and accommodations. It's an honor to see how pleasant your visit was with us, and we'd be thrilled to see you again the next time your adventures take you to Colorado Springs. We would be honored to be your lodging of choice!

"Great staff and customer service"

5
jend513, Rapid City, South Dakota 15/04/2019

The coffee maker in our room was broken, we reported it. A new coffee maker was brought and replaced in our room. Breakfast had many tasty options. The pool was small and crowded on a Saturday night. The customer service and friendliness of the staff made the stay enjoyable.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It's an honor to hear that our staff at Best Western Plus Peak Vista Inn & Suites were able to provide you with efficient service and helped you feel comfortable during your stay. It's our team's main goal to provide a friendly experience to make all of our guests feel at home. We hope you enjoyed a delicious cup of coffee with your new coffee maker, and it would be our pleasure to host you again the next time your travels bring you to Colorado Springs.

"Outstanding hotel"

5
hometracker, Phoenix, Arizona 13/04/2019

@91 dollars a night the hotel surpassed all my expectations... the hotel is clean and has plenty of parking with a great breakfast in the morning ... the room was spacious and the hotel seemed new as the shower was hot with plenty of pressure for a long therapeutic experience... the staff was friendly and proficient... highly recommended ... enjoy!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It warms our hearts to see that your stay here at Best Western Plus Peak Vista Inn & Suites exceeded your expectations! Thank you so much for your kind words and wonderful descriptions of our accommodations. Our friendly team is happy to hear that your shower was a hit! Your recommendation means the world to us. Come back and visit us again soon!

"Excellent hotel!"

5
User 11/04/2019

Great hotel to stay at. Quiet, clean and exceptional service. Breakfast was also included and they had a great variety of foods. The price was very reasonable and this was the best hotel I've stayed at in a long time.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We can't thank you enough for recognizing Best Western Plus Peak Vista Inn & Suites as a great option here in Colorado Springs! We are proud of our ability to deliver guests clean and restful accommodations in addition to five-star service and ample breakfast selections. You deserve the best! Stay with us again on your next trip so we can reconfirm that we are the best hospitality experience you've ever had!

"Peak Vista Inn & Suites"

5
Diane R, Westminster, Colorado 09/04/2019

Very clean and nice..pretty quiet which I prefer..staff was very welcoming and professional other than the minor checkout issue re: maid knocking at my door at 9:30am when I had a Do Not Distub sign up.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Diane, Thank you for letting us know about your pleasant stay at Best Western Plus Peak Vista Inn & Suites! We're happy that our clean, quiet accommodations and warm hospitality were just right for your time in Colorado Springs. We apologize for the minor housekeeping issue you mentioned and will share your feedback with our team to ensure that this is not repeated in the future. Your five-star review is greatly appreciated, and we hope you can join us again soon!

"Wonderful stay in Colorado Springs"

5
User 08/04/2019

Room was clean, and comfortable, with updated decor, on-par with higher end hotels. Staff was super friendly and helpful. Free full breakfast was superb. I would recommend to anyone staying in Colorado Springs or visiting the Air Force Academy.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Richard, Cleanliness and comfort are what we do best at Best Western Plus Peak Vista Inn & Suites! It's great that our clean and cozy room made for the ideal place to relax and it pleases us that our team made you feel right at home. We're glad that breakfast served its purpose as well! Your recommendation is an honor, and we cannot wait to serve you again. Take care!

"Quick Weekend "

5
User 08/04/2019

Stayed here Saturday night into Sunday morning while in the area for a Percussion Competition. Very nice Best Western! Friendly staff. Room was clean, quiet and updated. Breakfast selections were fresh, and constantly checked on and refilled. Comfortable beds. One of the best hotel showers ever! Definitely staying at this location next time in Colorado Springs!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Leigh, Although your time at Best Western Plus Peak Vista Inn & Suites was brief, we're overjoyed that we were able to make your experience a delightful one! From our attentive staff and fresh rooms to our inviting beds and refreshing first meal of the day, we are elated we delivered you an experience worth returning for. Until next time!

"A Very Special Day"

5
Sarah M, Burlington, Wisconsin 08/04/2019

A Huge Thank You to Gina, the General Manager and the 2nd shift staff on 4/6/19!! You treated my Son and his Bride like true VIP's! You made them feel so special! Thank you, Thank you!! I recommend Best Western Plus Peak Vista in Colorado Springs to anyone, business or personal.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Sarah, We love receiving praise for our outstanding team members at Best Western Plus Peak Vista Inn & Suites! Gina and her team are so passionate about taking care of our guests, and they will be thrilled that they made your son and his beloved feel special and well cared for. Congrats to them both, our team is wishing them a long and happy life together. We hope to see everyone again in the future!

"Colorado Springs Best Western Plus Peak Vista Inn"

5
User 03/04/2019

Our stay at this Best Western exceeded our expectations. The hotel was very clean, convenient, and enjoyable. The staff was very accommodating and the breakfast was very good. I highly recommend this location. This was our first stay here but plan to stay here again when we return to explore more of Colorado Springs.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for the wonderful review and recommendation! We're thrilled our clean, comfortable rooms and convenient location were ideal for your visit and that our variety of breakfast options suited your tastes. If your adventures bring you back to the area, we welcome you to stay at Best Western Plus Peak Vista Inn & Suites again!

"Will watch for more BW Plus Hotels"

5
711win, Trinity, Texas 02/04/2019

We travel quite a lot and in the last 10 years, I will say this is the best place we have stayed. The staff was exceptional. The room very clean and the bed extremely comfortable. Breakfast met all expectaations and then some. We will start staying at more BW plus as long as the price stays below $100 a night including tax.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We loved reading your outstanding review of Best Western Plus Peak Vista Inn & Suites! We're proud that you considered our exceptional service, spotless, comfortable accommodations, and delicious breakfast to have been superior. It's also wonderful to know that this, along with our affordable rates, has earned your loyalty to our brand. Your warm compliments mean the world to us and we look forward to seeing you again.

"Nice, Clean, Comfortable Room and Professional Staff"

5
redlucy599, Vacaville, California 01/04/2019

We were very pleased with the pleasant and professional staff at this hotel. The room was comfortable, updated, and clean. The pool was nice and the complimentary breakfast was good. We felt well taken care of here and the staff took care of all of our needs. Parking was free and adequate. The hotel is close to a lot of recreational activities in Colorado Springs and close to I-25. We definitely will be back again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Your review is such a delight for our team, and we are elated that you would return for another five-star experience at Best Western Plus Peak Vista Inn & Suites! From our professional service team and neat, modern rooms to our refreshing pool and delicious breakfast menu, we are thrilled that we impressed you. It sounds like our location was ideal for your adventures as well! Anytime you're in Colorado Springs, we would love to host you!

"Great place!"

5
User 30/03/2019

The staff was incredibly friendly. Rooms were clean and well taken care of. Pool and hot tub were perfect! Restaurants near by as well. Breakfast had typical fare but was good. Overall great place to stay!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jordan, Thank you! We know that there are a lot of aspects that all must come together in order to provide a truly enjoyable experience, and we are glad to know that you appreciated our friendly staff members, clean accommodations, convenient location, and delicious breakfast. It was a pleasure serving you here at Best Western Plus Peak Vista Inn & Suites, and we hope to see you again soon!

"Nice place at reasonable price"

5
E6050MKaprils, Amarillo, United States 30/03/2019

This Best Western was easy to find off the highway, but not noisy, and everything was nice and clean. Rooms were updated with nice amenities. Staff were well trained and friendly and the breakfast was great!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites! We are thrilled to hear that you enjoyed our balance of convenience and privacy, as well as our updated facilities and helpful staff members. We wish you all the best, and we would love to see you again soon!

"Excellent!"

5
Navigator19699136857, New Lenox, Illinois 29/03/2019

Great location, close to Pikes Peak and Garden of the Gods. Really nice decor and friendly staff. Really enjoyed the fresh fruit flavored water and evening snacks. The hotel and staff take that extra step to make sure you have an enjoyable stay. Highly recommend!

"Great family vacation"

5
User 27/03/2019

Loved our recent stay at Best Western Plus Peak Vista in Colorado Springs! The front desk staff was EXTREMELY friendly and helpful! Traveled with two small children and the hotel staff was super nice to the kids! The breakfast in the morning was delicious and a nice variety, slight changes to offerings each morning was really nice. Breakfast staff was also very very friendly and helpful always checking in and refilling food. Hotel staff was very friendly and the hotel was very clean and up kept. Will definitely stay at this hotel again when we come back to Colorado Springs!!!!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Ashley, We're honored you made Best Western Plus Peak Vista Inn & Suites a part of your trip. Thank you for sharing how much you appreciated our amazing staff's commitment to service with a smile as well as our attention to cleanliness. We're glad our variety of breakfast options was to your liking and that you had everything you needed for a perfect visit. It will be a pleasure to host you again the next time you're in the area!

"Great Staff and Great Rooms"

5
olopc, Denver, Colorado 26/03/2019

I was repeatedly greeted by well-trained and professional staff. They did the same with other guests. My room was the king, with a small couch. It was a great business trip place to come "home" to and relax. Everything was clean. Best of all for me, I could set the room heater / AC to keep the fan on continuously for white noise. I never heard a door close or people in the hallway. I really enjoyed the breakfast - it had better quality food than I normally get while traveling. When my trip was unexpectedly cut short, Nicki was kind to let me check out early. When in Colorado Springs, I won't search further. I've found my spot.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
While we're disappointed to hear that you had to cut your stay with us here at Best Western Plus Peak Vista Inn & Suites short, we're delighted to know that our team took great care of you! From our cozy, peaceful rooms to our delicious breakfast, you can always count on us for a wonderful stay. We'll be ready for you the next time your travels bring you back to Colorado Springs!

"X"

5
User 26/03/2019

Wonderful staff, front desk was very attentive and hotel is very clean. Nice hot tub and pool area. Adults only after 10. Nice breakfast in the morning. Would highly recommend. Close proximity to many attractions in the area.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Stacey, With so many hotels in the area, we're delighted that you chose to join us here at Best Western Plus Peak Vista Inn & Suites. It's great to know that our convenient location, refreshing hot tub, and friendly staff were just a few highlights of your stay. We'll be sure to pass along your compliments to our team, and we look forward to sharing another five-star experience when your journey brings you back our way. Come back soon!

"Family Trip"

5
User 25/03/2019

Hotel was great. Staff was very friendly. Breakfast was delicious everyday. Reserved online Priceline deal- no additional charges. They even offered late check out at no additional charge (til 11:30/12). Spa was clean and we'll kept. Highly recommended.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Dena, It was a pleasure to host you and your family here at Best Western Plus Peak Vista Inn & Suites. Our team is happy to accommodate late check-out requests when we can, so it's wonderful to hear we were able to do this for you. If your travels bring you back to Colorado Springs, count on us again for our tasty breakfast, cozy rooms, and top-notch service!

"Great stay in Colorado Springs"

5
User 22/03/2019

Second stay and it was great. Friendly, clean, convenient. Would return without fail. Large lovely rooms, quiet, Location in North Colorado Springs was as convenient to our business as well as accessible from Interstate. Staff recommendation for restaurant was excellent.

"Mr and mrs"

5
User 22/03/2019

Awesome customer service. Amazing breakfast. Rooms are in great conditions the showers are amaZng. Very great location and wonderful afternoon snacks. Very close to the amazing attractions to do in Colorado Springs

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We sincerely appreciate you joining us here at Best Western Plus Peak Vista Inn & Suites, and thank you for taking the time to share your five-star stay. It's a delight to know that our location was convenient for your needs and that our well-maintained rooms and delicious breakfast were a few positives of your visit. We'll be sure to also share your compliments for our friendly staff, and we hope you'll join us again soon for another excellent stay.

"Clean + Everything you need"

5
User 21/03/2019

The place was amazing at first entering , and my wife and I loved how clean and good the room smelled. The breakfast is by far the best ones you can get in a hotel this price, and the lunch is beef chili which is amazing too. Everything impressed me. Would go back!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Sammy, Clean, fresh accommodations, a delicious breakfast, and reasonable rates are what we aim to deliver at Best Western Plus Peak Vista Inn & Suites, so it's fabulous to learn this was your experience. We are thrilled that you and your wife were impressed and greatly appreciate the five-star rating. Come back anytime!

"Spring break vacation"

5
Kayla B, Altus, United States 21/03/2019

We had an amazing time. Staff were very helpful and answered any questions we had during our stay!!! We will definitely come again, and we will stay in a mountain view room. Pikes peak is absolutely beautiful covered with snow

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kayla, Thank you so much for staying with us here at Best Western Plus Peak Vista Inn & Suites for your recent visit! We are so thrilled to know that you enjoyed our amazing staff members, and we will be sure to pass along your compliments. We wish you well in your travels, and we look forward to serving you again in the future!

"Great Place"

5
User 19/03/2019

Newer hotel with clean rooms and a great morning breakfast. The pool and hot tub was good for the kids. Breakfast in the morning was busy at times but the staff kept up well with the demand. Will stay again if in the area.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Phillip, Thank you for choosing to stay at the Best Western Plus Peak Vista Inn & Suites during your recent travels! We're thrilled to hear that your accommodations met your expectations, and we're so glad your kids enjoyed the pool and hot tub. We're pleased breakfast hit the spot, and we can't wait to see you again next time you are in the area!

"Friendly and Clean"

5
User 15/03/2019

Had a one night stay at the Best Western. Great value. Hotel was updated nicely and very clean. The front desk staff was frindly and prompt. The tomato basil soup and quiche evening snack was a nice surprise upon arrival.

"Spring Break"

5
User 15/03/2019

Hotel was more than accommodating during the terrible storm. Even though employees were trapped and unable to leave, they still stayed accommodating and respectful. The hotel offered a great and plentiful breakfast selection. Great location.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Elena, While we're thrilled to hear you enjoyed our prime location and delicious breakfast, we're particularly proud to receive your compliments on our friendly, professional team. It's a pleasure to pass along your kind words, and we can't wait to share another five-star experience during your next trip to Colorado Springs. Come back soon!

"BW leaves the rest in the dust!"

5
Tom H, Denver, CO 14/03/2019

In the middle of a blizzard, BW took care of us when others turned us away. We checked in at 11 am to a beautiful king room with microwave and fridge. To our surprise, they provided a nice "snack" at 5 pm which consisted of chili, meatballs, mac and cheese, and more. In the morning they provided a great hot breakfast. I highly recommend this fab hotel!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tom, We are so happy to have had the opportunity to help you out during the blizzard, and it brightens our day to know that you appreciated our accommodations and services so much here at Best Western Plus Peak Vista Inn & Suites. It was a pleasure serving you, and we wish you safe and happy travels ahead.

"Friendly Workers, Clean Room!"

5
Explore18140071809, Santa Fe, New Mexico 14/03/2019

I traveled with my two kids under the age of 8. I was instantly welcomed at the front desk! They learned a bit of ASL so we could communicate. The room was very nice - clean and comfortable! My kids loved the indoor pool and the hot tub. We ate the breakfast - delicious and multiple options! I liked the coffee and we grabbed some of the iced orange infused water on our way out. Excellent service!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites. Your experience is one that our team works hard to provide, so we are thrilled to read your five-star review. If you and the family have plans to return to the area, depend on us again for our friendly staff, great amenities, and comfortable rooms!

"Great location!"

5
User 13/03/2019

Staff was friendly and great. Free breakfast had great selections and tasted really good. The pancake maker was a hit with my son. Room was clean. I liked that it had a mini fridge and microwave. Overall great experience.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Danielle, We're thrilled to receive your feedback on your recent stay with us here at Best Western Plus Peak Vista Inn & Suites. It's fantastic to know that our delicious breakfast, well-appointed rooms, and friendly staff were a few highlights of your visit. We're also happy to learn that the pancake maker was a hit with your son. During your next visit to Colorado Springs, depend on us for another great experience!

"Another Excellent Stay"

5
T S, Berkeley Heights, New Jersey 07/03/2019

As in January when I visited, this BW was great. The employees (eg, Gina, Tabithia, Tammy, Tony, Blanca, etc) were very nice, cheerful and helpful. They seemed to really enjoy working at this BW. My only dislike was WiFi service was weak in my room. Regardless, this is my go to place when visiting the Springs!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Returning guests pay us the highest compliment, and we're thrilled to know we were able to provide you with another excellent stay here at Best Western Plus Peak Vista Inn & Suites! We're excited to be your go-to accommodations in the area, and we'll be sure to look into your comments regarding the WiFi in your room. It's also a pleasure to pass along your compliments to our friendly, hardworking team, and we look forward to seeing you again soon for another five-star stay!

"Awesome"

5
User 07/03/2019

Great breakfast comfortable beds nice spa plenty of pillows overall clean hotel inside and out th fitness room was a little small but the pool area made up for it pleanty of good restaurants with in walking distance

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Many thanks for your five-star feedback! The pleasure was all ours to host you here at Best Western Plus Peak Vista Inn & Suites, and we thank you for letting us know that you had a clean, cozy, and refreshing experience. Come back anytime to enjoy our great amenities, tasty food, and fantastic location!

"“Very surprised for a first time visit!”"

4
204kennethi, Durham, North Carolina 05/03/2019

I arrived and checked in at BWPPVI and was professionally greeted and received a mug and a bag of goodies as a loyal member. Check in was efficient and my room was clean and large. I went downstairs and enjoyed the complimentary Chips and Chili..The Chili was really good, I had 2 bowls!!! On the second night I enjoyed a “freshly-Baked Chocolate Chip Cookie! Everything was a great experience except the Internet speed which was a bit frustrating as I had some major work to do. Other than that, I would have been “5-Stars”!!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
The pleasure was all ours to welcome you to Best Western Plus Peak Vista Inn & Suites! Our goal is to impress every guest that walks through our door, and we are thrilled that our warm hospitality, yummy treats, and clean, spacious accommodations won you over. Our service provider has been made aware of the Wi-Fi and will make the necessary corrections to prevent any future concerns. Thank you for giving us a try, we hope you'll trust in us again next time you're in Colorado Springs!

"Great Value"

5
User 05/03/2019

I happened to stay here by chance when I found myself too tired to keep driving. What a pleasant surprise! The room was bright and cheerful and the bed extremely comfortable. Breakfast is standard fare but it was hot and tasty. Overall, the place put a smile on my face!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Paul, At Best Western Plus Peak Vista Inn & Suites, we love to impress and are excited that you stumbled upon us! It was our pleasure to offer you delightful and cozy accommodations in addition to a nourishing breakfast to help you feel truly refreshed. We wish you a safe rest of your journey and come back anytime you're visiting Colorado Springs!

"Wonderful"

5
User 04/03/2019

For the price this was a wonderful place to stay. Everyone was friendly and accommodating. The room was clean and remained clean throughout our three night stay. Breakfast was delicious and the complimentary cookies and flavored water in the lobby were a nice touch. Definitely recommend staying here and personally would stay again. Enjoy this photo of the view from our room.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're delighted you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! It's great to know that our friendly staff made you feel welcome and that our clean, cozy rooms provided you with the ideal place to rest. Thank you for your compliments on our delicious breakfast and snacks as well as the beautiful view. We appreciate the recommendation, and we look forward to seeing you again soon!

"A wonderful stay in. COS"

5
Darrel T, Williamsburg, United States 18/02/2019

This Best Western is unlike any I have stayed in and was nicer than others I have stayed in that cost 3 times as much. Look at the attention to details... Also, the room was nice and the bed perfect. Loved having Starbucks coffee in the room and then a great breakfast! I will be staying here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Darrel, It's fantastic to hear you enjoyed a wonderful stay with us here at Best Western Plus Peak Vista Inn & Suites! Our team will be delighted to hear you appreciated our well-appointed room and attention to detail. We're also happy to hear you found our delicious breakfast and in-room Starbucks coffee a highlight of your stay. It would be a pleasure to host you for another five-star experience during your next trip to Colorado Springs, come back soon!

"Above and beyond what you are expecting!"

5
708darrelt, Williamsburg 18/02/2019

I was pleasantly surprised by the attention to details everywhere I looked at this BW. The staff were helpful and friendly, giving suggestions and asking if there was anything we needed. Great amenities! Starbucks coffee in the room just like at home! I will definitely stay here next time I'm in the area, and you should to. You will not regret it,

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Darrel, We can't thank you enough for sharing such kind words regarding your time with us here at Best Western Plus Peak Vista Inn & Suites. It's a pleasure to pass along your kind words to our hardworking team, and we're happy to learn they were able to give helpful suggestions during your stay. Thank you for your glowing recommendation, and we look forward to hosting you again soon!

"Friendly staff, nice breakfast"

5
Marilyn S, Conifer, Colorado 18/02/2019

I took my grandson to the Springs for the weekend, and we enjoyed our stay at this hotel. He loved watching the pancakes being made at the breakfast buffet, and there were plenty of good choices.We enjoyed the hot tub and pool. Staff was very friendly and helpful, providing a list of restaurants that delivered to the hotel.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Marilyn, With so many options to choose from here in Colorado Springs, we are honored that you selected Best Western Plus Peak Vista Inn & Suites! Our friendly team hopes you and your grandson had a delightful time at the Springs, and we are so happy that he enjoyed watching us make pancakes for breakfast; we hope he loved the taste even more! It's also great that our aquatic amenities added to your relaxation. It would be a privilege to have you both again when your adventures bring you back this way!

"Would stay again"

4
markbmidwesternboy, Yukon, Oklahoma 18/02/2019

We stayed at this location for two nights. First, let's get the bad out of the way. The bathroom was super tiny. Almost no counter space. I wanted to adjust the shower head but when I grabbed it discovered it was hanging on by a thread so I left it as-is. I've seen great reviews for their breakfast. I wasn't crazy about it. I went down the first morning and just skipped it the second. To each their own. Lastly, their internet is, as best I can recall, the slowest connect I've ever encountered in a hotel. It was brutal. Now the good. Good location, convenient to the highway and restaurants. The front desk staff were friendly and helpful. The room itself was nice and large and clean (we had a king suite). The bed was comfy, although the pillows are tiny. The best part about this hotel was the view. We had a mountain view. STUNNING! Absolutely stunning! I don't know if you could get a better view, especially at the price I paid. Speaking of price, keep and eye on their prices. They dropped three times the week prior our arriving. I saved $30/night by keeping an eye on them. The bottom line is I would definitely stay here again if I were to ever visit Colorado Springs again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mark, Thank you for choosing to stay at the Best Western Plus Peak Vista Inn & Suites during your recent travels! We're thrilled to hear that your accommodations were spacious and clean, and we're so glad you enjoyed the amazing mountain views. While we're happy that your overall experience met your needs, it saddens us to hear that certain aspects of your stay fell short of your expectations. We apologize for the concerns you have mentioned, including the issues you had with the bathroom, and our team will use your feedback to continually improve our facilities and services. We can't wait to see you again next time you are visiting Colorado Springs!

"Great hotel, location and value"

5
patrick c, Tracy, California 17/02/2019

Stayed here one night while travelling cross country. Wish I had more time to stay. Hotel is excellent. Beautifully decorated and maintained. Clean, comfortable rooms. Great complementary breakfast. Very friendly staff. I really can not find one thing that was not right there ! I will be back.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Patrick, Thank you so much for choosing to stay at Best Western Plus Peak Vista Inn & Suites during your cross country travels! It pleases us to see that you appreciated our beautiful decor, clean facilities, tasty breakfast, and friendly service. We're grateful to know that you'll be returning in the future and are already looking forward to serving you again!

"Great stay"

5
Freedom37383113648, Putnam Valley, New York 15/02/2019

I had an absolutely perfect stay here. Everything was better than I expected and the staff members were absolutely terrific! Everything was clean, the breakfast was delicious and the location couldn't have been more convenient for us.

"Nice hotel."

5
Sandra O, La Jara, Colorado 13/02/2019

Very nice, clean, spacious room, good value. Beds were very comfortable and the couch area was somewhat closed off with a screen, making it easy for me to read while my husband watched TV. Extra plus was the soft closing toilet seat and quiet flushing toilet!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Sandra, Providing a clean, comfortable and convenient stay is always our goal here at Best Western Plus Peak Vista Inn & Suites, so we're delighted to know we succeeded during your visit. We're happy to hear that you were able to relax undisturbed while your husband watched TV, and we're glad to learn you enjoyed our in-room amenities. During your next trip to Colorado Springs, depend on us for another five-star experience!

"Nice hotel in a good location"

5
User 12/02/2019

This is a nice hotel in a great location right off I-25 close to multiple restaurant. Staying here you have within walking distance Outback steakhouse, Old Chicago and Las Palamitas. Breakfast is fantastic, pool is clean and hot tub is hot.

"Sisters Weekend"

5
User 11/02/2019

My sisters and I just wanted an evening away from it all. We stayed at the Best Western Plus Peak Vista Inn & Suites - dinner out, a movie, then in to bed. The room was clean and spacious, the hot, full breakfast buffet was WONDERFUL, the staff helpful and responsive (we had a hard time with the wifi, which was quickly resolved). Thanks so much for giving us just a bit of time for ourselves in a quiet, perfect location. We'll be back!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for letting us know about your sisters' getaway with us here at Best Western Plus Peak Vista Inn & Suites! We're thrilled to read your encouraging comments about our delicious breakfast, friendly service, and clean, spacious rooms. We're sorry about the issue with the WiFi but are pleased to know that it was quickly resolved. We truly appreciated the chance to be your host and are already looking forward to your next visit.

"Wonderful experience"

5
User 11/02/2019

The staff was mostly all very friendly and welcoming. Check-in/out was super easy and breakfast was delicious! We will definitely be using/recommending your hotel in the future! The rooms were very clean and well stocked with towels and pillows and the cookies at the front desk were definitely a sweet bonus.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We couldn't be more grateful to hear about your wonderful experience with us here at Best Western Plus Peak Vista Inn & Suites! It brightens our day to read your encouraging comments about our quick check-in, tasty breakfast, and clean rooms. Also, we're happy to see that you appreciated our delicious cookies at the front desk. Thank you for allowing us to be your host and please visit us again during your next visit to the area.

"Great room with nice amenities"

5
Compass15550720218, Bedford, Texas 08/02/2019

The check in process was quick and easy. The price was good for a mid week stay. The breakfast was good and the indoor pool and hot tub was a nice amenity. The only thing I didnt like was that they preautorized my cc for the 1st nights stay before i checked in and then added 100 dollars for incidentals on the full preauth. Seems a bit much to have an extra 200 dollars tied up on a card I planned to use while on vacation. But that's not the staffs fault.

"A night out"

4
User 03/02/2019

I actually live in the city but we just wanted a night away from the kids so we checked in here after a horrific visit to a hotel down the street that lasted all of 15 minutes from check in to check out, I didn't even get a refund but couldn't stay a minute longer. My wife found this place and we had an awesome visit, the room was very clean and nice and the indoor pool and hot tub were open late if you are 18 and older it is available from 10pm to 12pm!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Czac, We were happy to provide you with a clean, relaxing place to stay when other arrangements did not work out. It's great to hear you had a chance to take advantage of the pool. The next time you need a quiet night away, please come see us again.

"Nice hotel room, good location"

4
LakeshoreLady, Torrington, Wyoming 01/02/2019

My husband and I spent two nights at this hotel, while traveling south to Santa Fe. We chose a King suite, top floor, with a Mountain View. The room was a tad smaller than we are used to but offered everything we needed. It was comfortable and I loved the glass walk-in shower! The suite included a sofa and coffee table, desk and chair, micro and fridge and a nice padded window seat. There was a narrow room divider between the bed and sitting area. The desk staff and housekeeping were both very friendly and professional. The hotel is conveniently located to some good shopping and restaurants. My two complaints are the internet and the noise.Internet was slow and spotty. Definitely unreliable. And the walls are thin. When in the bathroom, you can clearly make out the conversation in the next room! Sounds like it is coming from the ceiling vent! For these reasons, we would probably stay elsewhere when in the area.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for staying with us and taking the time to share your experience. It's wonderful to hear that our cozy, well-appointed rooms had everything you needed for a comfortable visit. Our friendly staff will also be proud you felt welcome while you were here. However, we apologize for any issues with the internet as well as for any concerns about noise. We'll look into your comments further, and we welcome you to stay with us again the next time you're in town.

"Good place to stay"

5
User 27/01/2019

Had pleasant experience staying here. The room I got, didn't have good wifi signal. The staff was kind enough to help me change my room. Room was clean and quiet. The breakfast was good. Nice location too

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Priyank, Thank you for writing about your pleasant stay with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you appreciated our tasty breakfast, convenient location, and clean, quiet rooms. We're sorry that the WiFi wasn't working well in your first room but are happy that we were able to offer another option. We truly value your business and would be honored to serve you again soon.

"Relocation Stay"

5
User 25/01/2019

Great experience. Wonderful staff. Outstanding Breakfast. U love the competitive prices they offer us. Great ammenities. The rooms were very clean and nice. We had Starbucks coffee in our room all the time. My kids loved swimming in the pool and hanging out in the hot tub..

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Gee, Thank you for sharing some feedback on your recent stay here at Best Western Plus Peak Vista Inn & Suites. We're delighted to learn that our friendly staff, tasty breakfast, and competitive rates helped deliver the five-star experience you deserve. During your next trip to the city, depend on us again for our great amenities and comfortable accommodations!

"Very nice hotel."

4
Phil G, Milwaukee, Wisconsin 24/01/2019

We were very happy with our room. Everything was clean and the staff was very nice and helpful. From time to time we have the opportunity to stay in hotels, we are glad we found this one. The view was also worth it. We would stay here again.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
With so many hotels to choose from, we are thrilled you chose Best Western Plus Peak Vista Inn & Suites. It sounds like our comfortable rooms, friendly staff and beautiful views did not disappoint. We're proud of our ability to help each guest have an enjoyable stay. Thank you for taking the time to share your comments with us, and we hope to see you again soon!

"Business Trip"

1
User 24/01/2019

I was out to se clients in the area and was caught in the blizzard. My one night stay turned into two nights. Thanks to this motel and staff in was not an inconvience at all. Breakfast was great and the staff went above and beyond to help.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're thrilled to hear that our friendly staff was able to go above and beyond to make your unexpected stay more enjoyable and that our delicious breakfast was the perfect start to the day. While it seems you otherwise enjoyed your visit, it's unfortunate to see a low rating, and we would be happy to speak with you directly about ways in which we could better serve you moving forward. Thanks again for joining us, and we look forward to hosting you again the next time your travels bring you back our way!

"Very Impressed"

5
BradleyRay, Waynesboro, Pennsylvania 24/01/2019

Clean, Clean, Clean and a great free breakfast every morning. Front desk staff was so friendly...especially when my wife and I needed help learning how to use Uber App. Easy access to interstate but extremely quite.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Bradley, It's a delight to learn that our friendly staff here at Best Western Plus Peak Vista Inn & Suites was able to assist with all your needs, and we're happy to know you found our well-maintained accommodations to be a highlight of your visit. We can't wait to pass along your compliments to the team, and we invite you to join us again for another convenient, quiet experience when your travels bring you back our way. Again, thank you for your review, and come back soon!

"Our home in Colorado Springs"

4
User 16/01/2019

We had a few hiccups this time, which is great - because the staff helped solve them all, and made it a very pleasant stay! We look forward to going back.... we love it there and our visits! Ask the staff for things to do and see while in the area!

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Barron, We're delighted to be your go-to accommodations in Colorado Springs, and we sincerely appreciate you sharing such kind words about your stay. While it's unfortunate to learn of the initial hiccups during your travels, it's a delight to hear that our friendly staff was able to quickly accommodate all your needs, as well as provide great suggestions for local attractions. We look forward to your return, and we wish you safe and happy travels along your way!

"We had a great stay!"

4
User 02/01/2019

The pool and hot tub was awesome but the pool towels were really small. The breakfast was amazing and the room was great. The internet was awful and hard to connect to. The water pressure in the shower was really low.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It's always a pleasure hearing from our guests. We're thrilled our tasty breakfast menu left you feeling full and satisfied and that you had a chance to enjoy the pool. However, we apologize for any issues with some of the included amenities, and we'll pass your comments along to our staff for improvement. Should your travels bring you back to the area, we'd be happy to have you stay with us again.

"Hockey Tournament (stay to play)"

4
User 01/01/2019

We were there for a stay to play tournament and the cost was high, had to deal with two tour groups that were very pushy and rude, the tour bus was left running out side our room and had to ask to park elsewhere due to exhaust fumes coming in heat vents plus the hotel laundry employees had to ask for it to be moved also.

GM_Front_Desk, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chuck, We appreciate you taking the time to reach out after your recent visit. Our goal is to ensure that each guest feels welcome and comfortable during their time with us, and it saddens us to hear that you had a negative encounter with other guests. We apologize for this experience and hope that our staff was able to help in any way possible. Thank you again for your feedback, and we hope you will consider returning next time you are in the area!

"Wonderful"

5
User 29/12/2018

A great experience overall.Upon arrival we asked for a room with a view, and we got one even though it was not mentioned in the reservation. The young lady at the desk, but also the other staff, was very friendly, helpful and professional. Clean room, as the entire venue, nice, cozy pool, good, tasty breakfast (the first day we filled in a short evaluation of the breakfast and mentioned that we had missed bacon, and the second day we had bacon for breakfast !cool!), cookies for free at the desk every day:)Great location, easy to get to all the attractions nearby.We totally recommend it.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
The views are incredible, and we were happy to provide you a room where you could enjoy them. It's wonderful to hear that our excellent breakfast menu left you feeling full and satisfied and that our attention to cleanliness impressed you. Thank you for the lovely review and recommendation! We look forward to seeing you again at Best Western Plus Peak Vista Inn & Suites!

"Best front desk staff EVER!!!!!"

5
letsgo l, Conroe, Texas 29/12/2018

We spent two different nights at this hotel and each time received the best customer service ever. The staff was knowledgeable about the area, quick and detail orientated. We travel often and this front desk staff was the best ever. The hotel is very nice, clean, great breakfast. Rooms are comfortable with good lighting. More plugs could be useful. Every time we visit this is the place we will stay. Very convenient to attractions.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our team here at Best Western Plus Peak Vista Inn & Suites is honored to be your first choice for hospitality in the area! Thank you so much for kindly commending our hard working front desk. From our cozy rooms to our tasty breakfast, we strive to put our guests first! On your return to our lovely area, make us your first stop.

"Excellent Stay"

5
User 29/12/2018

Great place to stay. Friendly staff from the front desk to the people doing housekeeping! Rooms are very clean and comfortable. Great breakfast with plenty to choose from. Easy to get into town. Great view of the mountains from our room.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear John, It was a tremendous pleasure to serve you here at Best Western Plus Peak Vista Inn & Suites. Thank you for your positive feedback! Our friendly team was thrilled to deliver the clean, comfortable, and refreshing experience you deserved. Nothing beats our mountain views! When you are back in the area, stop in with us for a cozy stay.

"Great location"

5
User 28/12/2018

My whole family loved the stay - really convenient from all major tourist sites. we will surely come back to this place in the future. Great price and great stay. Room are on the smaller side but our family of 4 were able to accomodate. Very clean, modern and beds.

"very nice property"

5
User 23/12/2018

Very nice room,veryclean and modern property. Very clean and good brekfast bar. Staff was very friendly and effeciant. The property was located just off I-25 not hard to get to.Was close to 2 popular chain restaurants..

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our clean, modern rooms, and excellent breakfast impressed you. Our wonderful staff will also be proud you appreciated their efficient, friendly assistance. Should your adventures bring you back to the area, we'd be happy to have you stay with us again!

"Great location and accomodations!"

5
Terman24, Prescott, Arizona 20/12/2018

It was a busy weekend to be travelling but they accommodated us well. I did make the reservation more than 6 months in advance. Nice breakfast, pool, jacuzzi, lobby. Great location right off the highway but not noisy. Great and accommodating staff!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our quiet, easily accessible location was ideal for your trip and that our excellent breakfast menu was to your liking. Our friendly staff was happy to assist with all your needs and would be honored to host you again the next time you're in the area.

"Great Hotel"

5
kristinmomof3, Rancho Cucamonga, California 10/12/2018

Nice hotel in Colorado Springs! Great price and great stay. Room are on the smaller side but laid out well. Very clean, modern and beds are comfy. Staff at hotel is extremely nice and helpful. The fresh baked cookie in the evening is a nice touch. Breakfast was good and there were lots of options both days of stay. One morning we had delicious breakfast burritos and biscuits and gravy the next morning. My daughter especially loved the pancake machine.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kristin, Your highly rated review means everything to us here at Best Western Plus Peak Vista Inn & Suites! We're so happy that our modern and cozy accommodations were just what you were looking for, and it excites us that our pancake machine was a hit with your daughter. Allow us to welcome you back in with delicious fresh baked cookies the next time you visit Colorado Springs!

"This hotel is great!"

5
User 10/12/2018

We enjoyed our stay very much. The beds and shower were awesome, room spotless, friendly staff, the best breakfast bar of any hotel we've been at, loved the flavored water and cookies in the lobby. Quiet! Conveniently located near many restaurants and shopping. Since we were there on a school day, my son was able to use the computer/printer in the lobby and complete an assignment and email it in on time. If we're ever in Colorado Springs again, we're staying at the Peak Vista!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Aimee, It truly brightens our day to learn we've earned the number one spot for your choice in accommodations in Colorado Springs. We're thrilled to hear that our refreshing showers, friendly staff, and convenient location were just a few of the highlights of your stay, and we can't wait to pass along your compliments to the team. We're excited for your next five-star experience here at the Best Western Plus Peak Vista Inn & Suites, and we wish you happy travels until we meet again!

"Best Western Plus"

5
DayTrip42892842647, Oklahoma City, Oklahoma 09/12/2018

This place was clean and comfortable with all the amenities needed for a relaxing stay away from home. Fresh coffee and hot chocolate in the room and a delicious breakfast with something for everyone to enjoy.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was our pleasure to deliver the home away from home that you needed here at Best Western Plus Peak Vista Inn & Suites! Thank you so much for brightening our day with such a stellar review. We are particularly happy to hear that our breakfast was a hit! Come back and see us very soon.

"Great service, cleanliness, breakfast, and shower, but small queen sized rooms"

4
jaxson1, Lubbock, Texas 08/12/2018

Great service, cleanliness, breakfast, and shower, but small queen sized rooms. We had a pack-and-play that barely fit in the room. The breakfast was great with an automated pancake machine and fresh yogurt machine along with the usual collection of items.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jaxson, We always appreciate hearing from our guests. It's great to know that our attention to cleanliness and service impressed you and that our breakfast menu left you feeling full and satisfied. However, we're sorry the rooms were a bit smaller than you'd have liked. We do have several room options onsite, and our staff is always happy to show you other available spaces. If your adventures bring you back to the area, we'd be honored to host you again.

"Great value, convenient location"

4
Jenna5629, Hoisington, Kansas, United States 06/12/2018

Hotel was very clean and well maintained. The AGM upon check in was friendly and accommodating. Breakfast had an array of options. The room was a nice size but the bathroom was a little cramped. The larger shower was nice but not practical with young children. If you are traveling with kids, request a room with a tub (if they have any). The bed was comfortable but the pillows were too soft, need to have a couple of firm pillows in each room as well. Our family enjoyed the indoor pool and spa. Concessions in the lobby were outrageously priced ($3.50 for a small indiv. Mac & cheese and also $3.50 for a candy bar) if you are staying for more than one night or with children I recommend stopping at the Wal-Mart about a mile away and getting snacks to keep in your room. There is also a convenience store just a block away where you can by 3 candy bars for the price of one at the hotel. Location was great. Tucked back into a quiet nook yet major roads are easily accessible and its just a short drive to anything you want to do around the colorado spings amd manitou area. A few nicer eateries within walking distance including old chicago and outback steakhouse. Overall, enjoyable stay and would reccomend this hotel.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jenna, Thank you for choosing Best Western Plus Peak Vista Inn & Suites and leaving such a detailed review! Providing you a full-value stay was our goal and we're thrilled that we succeeded. Thank you for highlighting what you loved about your stay, as well as areas where you saw room for improvement, as we are always looking to get better. Please come back and see us when you can!

"Great Staff and Room"

5
User 06/12/2018

The Entire Staff was extremely friendly and accommodating. The room was comfortable and CLEAN. Will stay here again next time I need to be in Colorado Springs. The breakfast was enjoyable too. They take a complimentary breakfast and make it taste and feel like a well run restaurant.

"A very good night sleep, the bed was AMAZING!"

5
User 05/12/2018

Had a great time at the Best Western plus Peak Vista, rooms very clean and enjoyed the pool with our grandchildren. The service at the front desk was very good, and the breakfast was very good also!!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Linda, Thank you so much allowing us to serve you here at Best Western Plus Peak Vista Inn & Suites! We're happy to hear that you had a great time and appreciated our clean rooms, friendly service, and amazing beds. Also, that's wonderful that you and your grandchildren were able to enjoy our pool together. We're truly grateful that we had the chance to be your host and would love to welcome you back during your next visit to the area.

"Leisure"

5
User 29/11/2018

Amazing!! Friendly staff, good location, breakfast selection great. Very clean - well kept. Highly recommend to everyone. We enjoyed our first night so much that we decided to stay another night . Wonderful

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Blake, We're thrilled to hear that we were able to provide such a positive experience during your recent stay with us at Best Western Plus Peak Vista Inn & Suites and that you decided to stay an extra night! We're delighted that you received such attentive service from our team and appreciated our clean and comfortable accommodations, as well as welcomed our convenient location. It's also good to know that you had the opportunity to try our delicious and varied breakfast menu. We consider your recommendation a great compliment indeed! Thank you so much for taking the time to share your kind comments, and we look forward to your next visit.

"Another great stay!"

5
Wendi R, HOLLISTER, United States 27/11/2018

This is our third stay here and again another good experience. Gina at the front desk always so friendly and helpful. Room clean and neat. Breakfast plentiful, with many options to please everyone. Love the soup on the evening when we arrived and the cookies on the other evening. Availability of coffee and tea all day also very nice. You cannot go wrong booking a stay here.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Wendi, Your continued patronage at Best Western Plus Peak Vista Inn & Suites and five-star review just made our day! It's fabulous to know that you've been our guest multiple times and enjoy our friendly service, clean accommodations, and yummy treats. We'll be sure to let Gina know that you appreciate her hospitality as well. Thank you so much for recommending our hotel, and we can't wait to host you again!

"Will give you a 5-star feeling"

5
User 25/11/2018

One of the best hotels I've ever stayed in through my Colorado visits. The amenities were really nice except the gym, it only had 5 pieces of equipment including the water cooler. There wasn't enough place in the gym to do any other workouts. That was the only downside to this place. They have the a wide choice of buffets for breakfasts. They also have snacks in the evening. Very close to, garden of the gods Manitou springs and pikes peak. The staff is very friendly and accommodating. The hot tub and pool were well maintained. The rooms were clean and didn't have any room suffocating freshener smell to it. They even asked if we wanted a mountain view room.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Akhil, Here at Best Western Plus Peak Vista Inn & Suites, we work hard to ensure that our guests enjoy their time with us as much as possible, and it is always nice to receive encouraging comments such as yours. We will gladly share your kind comments with our hardworking and friendly staff members, and commend them on their service. We are also very glad that you appreciated our excellent facilities. It was a pleasure hosting you, and we hope to see you again soon!

"Quiet Beauty"

5
DR186, Pueblo, Colorado 23/11/2018

Re-visited after a year and enjoyed the venue and room. The check in service was fast, friendly and informative, and offered express checkout. If you are a rewards member you receive extras, and possibly an upgrade. The room was well appointed, clean and everything in working order. The second floor rooms are a little quieter. The mountain view from the lobby, front door and dining room is special.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We always strive to deliver our guests the clean and comfortable accommodations and helpful and efficient service that they deserve, and we are very glad to know that you found that to be the case. We are also happy to know that you appreciated our wonderful views! It was a pleasure hosting you, and we hope to see you again soon!

"Great hotel"

5
candicecc04, Littleton, Colorado 22/11/2018

We all were thrilled with the hotel. Even my kids want to stay again. The pool was their favorite! We loved our room and the evening snack offered in the lobby was nice and breakfast in the morning very good.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Candice, We're thrilled you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites! Thank you for sharing how much fun your kids had in the pool. It's great to know that our evening snack and tasty breakfast added to your experience. Please come stay with us again soon!

"Great hotel"

4
Evangeline M, Albuquerque, New Mexico 21/11/2018

This is one of the best hotels that I have stayed in. It started when I checked in the staff was so friendly. The rooms were clean And cozy. Breakfast was yummy and the hot tub felt wonderful. I will definitely stay in this hotel again when I visit Colorado Springs. Oh yeah and they had fresh made cookies at the front desk. Delicious!

"Gorgeous view, pretty lobby, very nice room"

5
User 17/11/2018

We were both surprised and pleased that this Best Western Plus was so nice. We had normally experienced Best Westerns as less-nice, but this one had a pretty, well-lit, clean, and modern-looking lobby with pretty artistic mountains on the wall behind the desk, and a cool waterfall feature. It also had a very clean, updated room (the king room has a nice seating area as you first enter, with a mini divider between areas in the room, making it feel more like a suite), clean bathroom, a cushy and deep window seat, so the cold from outdoors did not enter. It felt more like a higher-class hotel than I would typically assume from a Best Western Plus. The breakfast was good, and served nicely in the dining area that has a view of the mountains. (Only small issue is that they needed to replace the baseboard in the bathroom - but very small issue.)

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for notifying us about your recent stay and leaving such a detailed and helpful review. It pleases us to see that we were able to provide you with an easy check-in and welcoming environment. We're extremely sorry, however, about our mistake with your room assignment and will take the appropriate steps to ensure that doesn't happen again. Also, we apologize that we didn't offer a more timely follow-up to your concern but assure you that your comments are heard. We're grateful that you would recommend us to others and hope to have you back soon.

"Something happened here than has NEVER happened before..."

4
NAA60512, Peculiar, Missouri 17/11/2018

I waited quite awhile before I decided to write this review. This property is in an area with several other hotels. I book Best Western out of habit more than anything. Best Western Plus Peak Vista Inn & Suites is well lit and clean, not too difficult to navigate to. The parking area on the west side of the hotel are probably fine for cars and smaller SUVs but if you drive a larger vehicle (full-sized crew cab truck for example) you would be better off parking on the east side of the hotel. Heck of a lot more room. Nice place, check-in was so easy (I pre-booked, as usual). I was a little disappointed to be assigned to a room on the third floor but no big deal, right? Received my key card and went off to find my room. Swiped my key card and took exactly one step into my assigned room when I noticed that the bed nearest to the door had been sat upon. I thought that was kinda weird, why would housekeeping sit on the bed then not smooth the wrinkles out afterward? Never seen that before. Then it hit me; the other bed was unmade (2 queen room), there were suitcases and other travel belongings in the room, and out of the corner of my eye I could see someone's toiletry articles on the bathroom counter. All of this in about 2 seconds. Holy smoke, this room was OCCUPIED. Quick reversal out the door. down the elevator, and to the front desk. Hope no one saw me! Wait a sec, why am I so panicked? This wasn't MY fault. Thank goodness there wasn't anyone in the room when I walked in, right? I explain the unusual situation to the desk clerk. Her response, I kid you not, was "there shouldn't be anyone in that room." Okay, would you like to go upstairs and check? I seriously believed that she thought I was making it up. She hunted and pecked at the computer for a bit then finally went and retrieved who I assumed was the night manager. Apologies all around, although I don't know why I was apologizing for anything and I have to say their apologies seemed forced, as if this situation was somehow my fault. I guess I could have shared the room...nah, too weird. I received another room assignment, which I assumed to be an upgrade because it was a corner room king suite. I often book a king suite, so that wasn't too different, but having windows on two different walls was unique. Didn't do me any good since it was after dark when I checked in but I bet the view was nice in the daylight. The room and bathroom was clean, the bed was comfortable. I did not take advantage of the breakfast offering, and checked out the next morning without problem. I would probably stay at this property again, and I would probably recommend this property to friends and family. I do have a story to tell as a result of my stay, but I think that this has to be a once in a blue moon event. It certainly has never happened to me before. I am knocking one star off because of the way the situation was handled. I appreciated the upgraded room but it felt like the whole thing was an inconvenience to the staff and that I was the cause of the inconvenience. Best Western solicited a "review" via email after my stay (typical) which I completed honestly and without rancor. I thought corporate might step up. I was wrong.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for notifying us about your recent stay and leaving such a detailed and helpful review. It pleases us to see that we were able to provide you with an easy check-in and welcoming environment. We're extremely sorry, however, about our mistake with your room assignment and will take the appropriate steps to ensure that doesn't happen again. Also, we apologize that we didn't offer a more timely follow-up to your concern but assure you that your comments are heard. We're grateful that you would recommend us to others and hope to have you back soon.

"Perfect trip"

5
User 16/11/2018

Everything from check-in to the check-out was perfect. It was our first Colorado trip and the hotel views were amazing. The employees were all personable and the breakfast was delicious. We will definitely be back for our next Colorado trip.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our amazing staff made you feel at home and that the beautiful views added to your experience. The next time you're in town, we welcome you to stay with us again.

"Very Classy Hotel"

5
VictorVC, Kent, United Kingdom 15/11/2018

We stayed here for four nights as part of our US road trip. This is a very classy, smart looking hotel. Check in from Duska(?) was excellent. Very friendly and helpful. Our room was very nice. Very neat and clean. TV and wi-fi worked well. All of the public rooms were finished to a high standard. Again all neat and very clean. Loved the flavoured water and cookies by the entrance. Breakfast was excellent. Probably edged it of the seven hotels on our trip. Plenty of choice, and the hot items varied every day. The breakfast staff were excellent at keeping things topped up. It's not often I praise ironing boards in our hotel reviews but I am going to mention this one. Some of the ironing boards at previous hotels were shockers. One even collapsed on us. The ironing board in this hotel was a joy to use. Smooth, silent and sturdy! The swimming pool was neat and clean. Have to be honest and say the only minor disappointment was the coach load of guests they had on the last morning. Most of them needed lessons in table manners and dining room etiquette. Obviously this was not the hotels fault and I am sure it is difficult to deal with. The hotel did offer some basic evening snacks but we did not try them. All the staff we met were very friendly. Nice location near the centre of Colorado Springs. Overall this was a superb hotel. We would love to be able to visit again.

"Terriffic"

5
User 15/11/2018

Friendly and professional staff. Competitive price.Bed was comfortable. Room was clean. Convenient to freeway. Food was very good and presented very well. My wife and I have decided that our next stay in Colorado Sprigs wil be at this Best Western.

"Best Staff & Excellent Breakfast"

5
User 15/11/2018

Every person that works at the Best Western Plus Peak Vista Inn & Suites was so friendly & helpful! We spent the weekend here with our 2 grandsons. The room was clean & beds comfortable. We were a little worried about having a noise issue because our room was right across from the elevator, but we were pleasantly surprised that the rooms are pretty well insulated from outside noises! Also, the breakfast is by far the best we've had at any hotel! There were lots of options & the staff kept the food hot & fresh, refilling as needed. We would stay here again.

"Beautiful hotel and lovely staff"

5
Karen C, Denver, Colorado 14/11/2018

We had a family weekend in Colorado Springs, and couldn't have been more pleased with the accommodations. The hotel is beautiful and the room are spotless. Beautiful view on the mountain side! Hearty snacks were served on the day we arrived, between 5 p.m. and 7p.m. -- hot soup, chips and dip -- in the lobby. Hotel breakfasts have become standard in most places, but this one had some different items on the menu such as eggs and tortillas with green chili. The staff is so friendly and helpful. I would highly recommend for a stay in the Springs area.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Karen, Thank you for the wonderful review and recommendation! We're thrilled you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites and that the beautiful views added to the experience. It's great to hear that our clean, cozy rooms and friendly staff were just what you were looking for and that you liked our variety of breakfast options. During your next trip to town, please come stay with us again.

"Best Western Peak Vista"

4
User 13/11/2018

The hotel is located in a very busy area, but it is a beautiful facility with a very friendly and helpful staff. The room was spacious. The view was incredible. The kids really enjoyed the pool and hot tub. Breakfast was delicious.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Rosalind, Thank you for sharing your experience with us, we always love hearing from our valued guests. It's great to see that you appreciated our beautiful facilities, friendly service, and spacious rooms. Also, we're happy to hear that you enjoyed our incredible views and the kids had fun in the pool. We're truly grateful that we had the chance to be your host and would love to invite you back whenever you return to the area.

"Perfect location for touring"

5
BaltimoreMax, Baltimore 06/11/2018

Clean, comfortable, good food, surprise treats were available each day... cookies, evening small meals. Pool and hot tub were clean and well maintained Staff was friendly and attentive. We recommend highly.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Max, Here at Best Western Plus Peak Vista Inn & Suites, we love to serve as a home base for fun, and we hope you had a blast touring the local area! Thank you for highlighting everything that made your stay enjoyable, from our pool and hot tub to our thoughtful treats and attentive service, and please know that we would love to have you back when your travels bring you back to Colorado Springs!

"The staff were phenomenal."

5
User 05/11/2018

The staff were the highlight of our stay. They were very friendly and greeted with a hello or welcome back every time. Our room was great. Professionally cleaned each day, making it a very pleasant space to come back to. Best Western has certainly earned my business. We will be staying for marching band state competition again next year.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Amy, Thank you for joining us here at the Best Western Plus Peak Vista Inn & Suites, and for taking the time to share some thoughts on your stay. Providing exceptional service is always our primary goal, so we're thrilled to learn that this aspect was a highlight of your visit, and we can't wait to pass along your kind words to the team. We're also proud to hear that you found your room well-maintained by our hard-working housekeeping staff. During your next trip to the area for the state competition, we look forward to delivering another five-star stay, and we wish you safe and happy travels along your way.

"Like staying at a friend's house"

5
YORKIES-WILL-TRAVEL, Reno, NV 04/11/2018

Great property and the best staff ever. I am a Marriott Platinum Premier member and this property is as good as any property I've ever stayed at. Felt like I was a family member. Great breakfast and love the pancake maker.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hearing that you felt like part of the family is a treat for our team here at Best Western Plus Peak Vista Inn & Suites. Thank you! We work our hardest to deliver comfort that helps our guests feel right at home. It is a treat to serve you, and we are thrilled to be recognized as one of your favorite hospitality experiences. Choose us again!

"Good beds but"

3
User 04/11/2018

The beds were comfortable. We were in a room for the handicapped. The pocket door was frustrating because it was difficult to open and close. It also clunked. I was frustrated because the breakfast staff had difficulty keeping enough eggs for the breakfast. We went down 3 times and no eggs. When I asked about a discount because of it, it was denied.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We really appreciate you taking a moment to share your review. Comfortable beds and clean, spacious rooms are the foundation of every great stay with us. We are sorry to read that your visit did not reflect the quality that we are known for. Please accept our apologies for any difficulties with our decor and our breakfast service. We are eager to improve and we will use your feedback as an opportunity to learn. Should your travels bring you back to Colorado Springs, we would love to change your perceptions with a stellar experience!

"Great hotel!"

5
User 02/11/2018

Excellent hotel . nice ,clean, everything works and decent breakfast included. Very nice receptionist. Pool and hot tub. Easy commute to the school and town. plenty of parking . Restaurants within walking distance . I will definitely be back.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Shawn, We're honored by your enthusiastic review of Best Western Plus Peak Vista Inn & Suites! Our team was proud to deliver the clean, well-kept accommodations, great amenities, and courteous front desk service you deserve. We're also glad you enjoyed our convenient location. Thanks so much for your warm compliments. We look forward to hosting you again.

"THE MOST WONDERFUL HOTEL STAFF EVER."

5
karleena, nebraska 29/10/2018

Upon our arrival we had asked for an early check in. We were immedialtely granted the request. I had the desk bring me fresh towels because I had not wanted my room cleaned and within minutes I was greeted with all that I had asked for. I needed toothpaste I was going to buy it and the desk opened a drawer and handed me what I needed with a beautiful smile. I needed toilet paper , called down and again a beautiful smile and warm response. This hotel goes over and beyond anyplace I have ever stayed and I have stayed in 5 star many times. They treat people like friends. The free breakfast was superb. The place is immaculate . I would highly recommend it to anyone that is particular about where they stay. I cant thank them enough.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Karleena, Reading your review truly made our day, thank you! It's always a privilege to hear when we've been able to provide our guests with a positive experience at Best Western Plus Peak Vista Inn & Suites. We're thrilled that you received such attentive and efficient service from our team and we look forward to sharing your kind comments with them. We're also delighted that you had the opportunity to enjoy our delicious complimentary breakfast. We consider your feedback and recommendation a great compliment indeed. Once again, thank you for your encouraging words and we hope to welcome you back on another occasion.

"Last Min Find"

5
User 27/10/2018

Needed a room last minute. Great value, great location. Quick check in and friendly stafff. Not sure what else to write but TripAdvisor is requiring minimum count of 200 characters. So just filler at this point

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chris, We cannot thank you enough for your phenomenal review and for staying with us at Best Western Plus Peak Vista Inn & Suites. Your kind words about our great value, location, and team mean the world. We are thrilled that we could accommodate your last minute reservation. Please keep us in mind next time you're in town!

"Nice place, great staff"

5
User 27/10/2018

Nice room with lots of room, and a nice shower., nice spacious lobby, friendly helpful staff, great breakfast with lots of choices, all very fresh and the people working there were happy and friendly.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our spacious, inviting rooms, and excellent breakfast menu helped make your visit memorable. Our friendly staff will also be proud you appreciated their courteous assistance. If your adventures bring you back to the area, please come to stay with us again.

"Great location!"

5
User 26/10/2018

We stayed 1 night only as we were scouting for relocation. This facility was very clean with excellent service and central location for what we needed. The complimentary breakfast was awesome and many restaurants in the area for dinner although a nice complimentary “small bites” event was available in the evening. That was a plus! All in all our stay was very good. Thank you BW!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Barbara, Your kind and positive review of Best Western Plus Peak Vista Inn & Suites is a delight! It makes our day to know that our clean accommodations, central location, and delicious breakfast met your expectations. Your warm praise is valued, and we'd be honored to have you return. We wish you all the best with your relocation!

"Nice stay"

5
skill23, Greensboro, North Carolina 26/10/2018

We really enjoyed our stay at the Best Western Plus. They have fruity water in the lobby, a great continental breakfast, delicious coffee and warm cookies. The rooms are comfortable and cozy and the hotel was clean! Will stay here again

"The staff is outstanding"

4
LassieBV, BUENA VISTA 25/10/2018

Clean rooms and lobby area, comfy beds, convenient locale, iced water dispensers in lobby, newspapers, only concerns are the single elevator for 4 floors and the often crowded breakfast area. Breakfast serving area and tables are kept clean. Staff is friendly and most helpful

"Shame on You..No Internet or Clean Beds"

1
oneluckymama63, Colorado Springs, Colorado 25/10/2018

This by far is the very worst hotel ever. To start off with, they do not have Internet service. If you are a business traveler, run very quickly from this hotel. I arrived on Tuesday evening. I noticed when I got to my room, that the sheets were worn in very pilled. They were very scratchy and very uncomfortable. Again, they do not have Internet service. They stated they had somebody working on it. When I called downstairs, to talk about the sheets, a young man brought a set of sheets up to my room, and handed them to me. It was my job to make the bed. He told me it was not his position to make the bed. The very next morning, I spoke to a young woman ( Front End Manager Dusk) who was working the front desk and spoke to her about the sheets, about no Internet, about the pillows that were the size of the travel pillow, I spoke to her how I did not get any sleep that night because of all these incidents. She stated that she would not be able to do anything. She said she would speak to her housekeeper. I arrived back at the hotel that night. I found that the same sheets that had crumbs in the bed and black hairs. I noticed that the housekeeper never remade the bed. I noticed that the pillows were still the same. I noticed that I still had no Internet. The other young woman said said she would speak to her housekeeper again the next morning. I noticed that I still had No Internet. Again, I went downstairs to speak to the front desk. You receive many apologies. They said the man has been working on Internet over two weeks. The problem is, they are using the cheapest Internet service in town, and they're not using Fiber. He said he would bring me up another set of sheets. Again, it was my job to make the bed. Instead, I found a mattress pad with urine stain on it, black hair is all over. When I called downstairs to you speak about this matter, I was told either I can move to another room, or I can leave the hotel. It was 9:30 PM last night that this happened. The two other rooms, one had no lights, one had a collapsed bed, both were neither a king size which is what I paid for. Again, I was told basically told you can leave the hotel. I was told that I'd would be given my money back for everything on my credit card. That was not true. I was charged for the very first night that I stayed. This is just deplorable behavior. I spoke with the front desk manager once again, and she told me there was nothing she could do. Again, I left the hotel at 9:30 PM at night, had to find a new hotel, I am disabled, and no regrets or apologies. There were so many excuses why they cannot do something. It would've been so simple to put on brand new sheets and buy a pillow from Marshall's to make me feel comfortable at their hotel. Another fact, they do not have anything gluten-free for gas for breakfast in the morning. Buyer beware, there are other nice hotels for the same price in the area, try the Hyatt. They give you a beautiful breakfast, Great Internet, a wonderful bed to sleep in. there are no excuses hear. I am hoping and praying they will take that charge off my credit card. It is just disgusting that they would do that. They've lied. They are stealing from me. They are not accepting no responsibility or accountability. Shame on you!

"National Park Vacation"

5
davidlydiabeltran, San Bernardino, California 24/10/2018

This was only an overnight stay because we were on our way to Mesa Verde National Park. Overall the room was great, it was clean well equipped with what we needed. We had a good night sleep. Staff was friendly and attentive. The biggest compliment was the morning breakfast. It had everything, eggs, hash browns, tortillas and my husbands favorite Chili Verde. Never have we been to a hotel with such a great breakfast, according to my husband he loved it. There was also the cereal, pancakes, danish, fruit, juice and coffee. BEST WESTERN YOU DID GREAT!!! Keep up the good work!!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Wow, we couldn't possibly be more grateful to hear about your wonderful experience with us here at Best Western Plus Peak Vista Inn & Suites! It warms our heart to read your kind comments about our welcoming rooms, friendly staff, and delicious breakfast. Thank you for paying us a visit on your way to Mesa Verde National Park, please come back soon for another pleasant stay.

"Awesome breakfast, room"

4
Sharon V, Edmond, Oklahoma 19/10/2018

Best hotel breakfast! Who knew that was possible? Room was spotless, hotel in good location. Friendly staff, furnishings were in good shape but unremarkable. Would stay here again. Staff was great about directions to sites.

"outstanding"

5
User 16/10/2018

Great Venue, great service, great place to stay. Price was very fair, location convenient for local dining and shopping. Infused water,cookies and excellent staff in lobby. Breakfast was very good with great service

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Allen, Your five-star review has us all smiles here at Best Western Plus Peak Vista Inn & Suites. Thanks so much for being our guest and for letting us know how much you enjoyed our impeccable service, reasonable rates, and snacks in the lobby. It's great to know that we delivered an outstanding experience, and we hope you'll return for another!

"Nice refuge"

4
Kathie M, McComb, Mississippi 16/10/2018

We had a king suite and it was comfortable. They surprised us with a gift of water and candy.slso hot tub was great. They also provided lemon or lime water 24/7. The views of pike peak snow covered were awesome.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kathie, Thank you so much for letting us know about your pleasant experience with us here at Best Western Plus Peak Vista Inn & Suites Hotel, Colorado Springs! It pleases us to see that you enjoyed a welcoming arrival, our comfortable rooms, relaxing hot tub, and stunning views. We truly appreciated the chance to be your host and would be honored to serve you again whenever you return to the area.

"Quick stop in the Springs"

5
yourvacayaway, Abilene, Kansas 14/10/2018

Very easy to find. Very clean. Beautiful lobby. Offered a evening snack from 5-7pm of meatloaf, mashed potatoes, gravy, corn, chips and salsa, broccoli cheese soup, and lemonade. Lots of people enjoying that for their dinner. We walked over to Old Chicago as it was close. Comfy beds. Cute little padded nook by the window we used to put our suitcase on. No complaints. Would stay again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for letting us know about your wonderful experience with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you enjoyed our clean facilities, beautiful lobby, tasty food, and comfortable beds. We're grateful for your business and would be honored to serve you again.

"Amazingly Clean, great breakfast, comfortable bed"

5
User 14/10/2018

This place is super clean. The staff is incredibly friendly. We stayed for 5 days. We usually stay in a vacation rental. This stay was more comfortable and clean as some hotels or vacation rentals wherein we paid $500 per night. Also, it is the best free breakfast we have ever had at a hotel. I will definitely stay there again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jessica, We pride ourselves on providing clean, welcoming rooms at an affordable rate, so we're thrilled to know we succeeded with you! It's wonderful to hear that our breakfast selection was among the best you've had. Thank you for the lovely review! We look forward to your next stay at Best Western Plus Peak Vista Inn & Suites.

"Wonderful and Clean"

5
Cyndy U, Candia, New Hampshire 11/10/2018

We really enjoyed our stay. Room was clean and the front desk clerks were very nice and helpful. Breakfast was much more than we expected. We do wish there was a bar at the location. We enjoy a cocktail in the evening and it would have been nice to relax before retiring to our room.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Cyndy, It's an honor to receive your excellent rating of Best Western Plus Peak Vista Inn & Suites! We're delighted that our clean accommodations, impressive breakfast, and attentive front desk assistance were enjoyable. It's understandable that you would have liked unwinding with a cocktail on-site. However, we're happy your stay was otherwise wonderful. Many thanks for your kind compliments and we'd love you to visit us again.

"great place to stay"

5
jhedv91, Floresville, Texas 10/10/2018

We stayed here while on vacation. The staff were very friendly and helpful. The room we stayed in had alot of space and a great view of the mountain. There was a nice variety at breakfast and the evening snack was good. I would definitely recommend this location to others.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you very much for sharing your feedback on your recent stay with us here at Best Western Plus Peak Vista Inn & Suites! We love to receive comments from happy guests, and we are thrilled to know that you appreciated our friendly staff, wonderful views, and delicious breakfast options. We wish you well on the rest of your vacation, and we hope to see you again soon!

"Good amenities and breakfast, average service"

3
LisaMNUSA, Minnesota 06/10/2018

The room was big and clean, looked nice. The bed was comfortable and we slept well for two nights. When check in, the room had been paid for, but the payment didn't show up on their system, I didn't book the room directly through Best Western. I found the credit card statement and confirmation of the payment from the third party, showed them to the front desk staff. Later on I was told the problem has been fixed. When check out, a different staff was there and said she could not authorize the charge to my credit card and if I have another format of payment. I told her that I have paid the room for two nights, and I don't have check with me, but have cash, she said cash works. I asked her since I already paid for the room, is she going to mail the cash back to me later. She talked to her manager, finally I was told I was good to go. We three people stayed in one room, when the house keeper refreshed our room, there were more soaps left for us which we didn't use at all, but shampoo or conditioner was not replenished which we did use and barely enough left for three people. The breakfast was good, there were many choices.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lisa, We always appreciate hearing from our guests. It's great to know that our clean, spacious rooms impressed you and that you had a restful stay. However, we're sorry for any confusion regarding your payment as well as for any issues with housekeeping. We're glad the payment issue was resolved fairly quickly, and we'll speak with our housekeeping staff about your comments. If you find yourself back in the area, we hope you'll come stay with us again.

"Nice Place. To Stay"

4
tracylZ3540PC, West Bend, Wisconsin 06/10/2018

Get the mnt view...only way to wake up..one of the cleaner BW I've been in lately. Beds very comfortable and ppl super friendly. Breakfast was excellent as well as the views from room and walked ng out door.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites on your recent trip to the area! We agree that the gorgeous views from our property are wonderful to wake up to, and it is nice to know that you appreciated them. Our team is also delighted to hear that our friendly service, tasty breakfast, and clean accommodations stood out to you. We hope to see you on your next visit to Colorado Springs.

"Vacation in Colorado Springs"

5
Larry N, Greenville, United States 05/10/2018

Updated or new decorating. Very nice and relaxing. Lobby contains water feature and smells great. Drinking water infused with fresh fruit available. Evening complimentary snacks are like a meal. Meatloaf and mashed potatoes and corn. Comfortable clean rooms. Friendly helpful front desk staf. Breakfast is typical eggs and muffins cereal Close to Garden of the Gods

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Larry, Thank you so much for letting us know about your excellent experience with us here at Best Western Plus Peak Vista Inn & Suites! We're thrilled to see that we were able to meet your expectations by delivering welcoming facilities, clean rooms, friendly service, and delicious food. We truly appreciate your business and would love to serve you again whenever you return to the area.

"Stay here"

5
Lindsay F, Christiana, Tennessee 03/10/2018

Wonderful experience with a clean room and friendly, hard-working staff. The showers were excellent with lots of water pressure and room to move. The breakfasts were plentiful with a great variety. And the bacon served was crispy and delicious. Though I never tried the afternoon snacks offered from 5-7, they always looked delicious. This is a great location and the hotel has its act together.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lindsay, Thank you for taking the time to share your wonderful feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! We are thrilled to hear that your experience was comfortable and clean, and we're so glad the delicious breakfast hit the spot. We're happy that our team made you feel welcome, and we are pleased that your needs were met throughout your stay. We hope to see you again next time you visit Colorado Springs!

"Will definitely stay again"

5
cseymour, washington dc 03/10/2018

We were visiting our college freshman for parents' weekend and the hotels near his downtown college were all booked. After reading the great reviews of this Best Western, we decided to give it a shot. We had a very enjoyable stay. The room was spotless and nicely furnished - and the beds were very comfortable. Staff was friendly and helpful. Beautiful view of the mountains. One nice little touch: water coolers filled with fruit near the check-in desk. We will definitely stay here again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for choosing us here at Best Western Plus Peak Vista Inn & Suites! It was lovely to have you with us and we are thrilled that you had an enjoyable stay. Our team believes that the little things add up to make a big difference and we're happy that you highlighted our infused water! It is a perfect compliment for the awesome views outside. We look forward to helping bring the family together again in the future.

"Great stay at the end of a Great week!"

5
klinde078, Manhattan, Kansas 01/10/2018

The rooms were clean, the beds were comfy, and the hot tub was amazing! The front desk was dealing with an unruly patron when I arrived. She claimed the hotel messed up her reservation when she personally made the reservation online. It was hard to listen to her demanding monetary compensation for an issue the hotel did not cause but management and front desk staff handled the situation well. They also, were very informative and