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Best Western Plus Hotel Peak Vista Inn & Suites, Colorado Springs

4.5/5  - basé sur 1804 notations.
7265 Commerce Center Drive, 80919-2635, Colorado Springs, United States - See map
Best Western Plus Peak Vista Inn & Suites - Best Western Plus Peak Vista Inn & Suites The Best Western Plus Peak Vista Inn & Suites is ideally located in the center of Colorado Springs. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Come to explore Pikes Peak, but stay for the countless additional attractions just a short drive from our Colorado Springs hotel. A brand new property open in Autumn 2014, the proximity to Denver is a big reason many travelers choose to stay in Colorado Springs, Colorado. However, it's the incredible outdoor recreation, from discovering the Garden of the Gods to the Black Forest, which makes for the vacation of a lifetime. Whether you're here on military business with the nearby US Air Force Academy or on business with the University of Phoenix, it's easy to make time for some entertainment, rest and leisure. Sports events at the Air Force Academy such as football bring fans from around the region, which is why our Colorado Springs hotel offers competitive rates and blocked rooms for big groups. Close to shopping malls, you'll be close to the best shopping in the area if that's more your sport. From the US Air Force Academy Games to lectures at the Regis University, this newly renovated property is the only Best Western Plus in the Colorado Springs area. We cater to weekenders and those who need an extended stay alike. Students, faculty and staff at the USAA and Air Force Academy deserve a genuine home away from home with spacious, cool rooms and all the amenities. That's what our friendly staff provides whether you're here for a night or a few months. Enjoy the convenience, affordable rates and cleanliness that Best Western is known for. There's the allure of the big city a day trip away, but the equally enticing recreational opportunities a few miles away. You'll find something for everyone at this welcoming Colorado Springs hotel. Reserve your upcoming stay at Best Western Plus Peak Vista Inn & Suites to take advantage of the newest hotel in town!

Best Western Plus

Hotel Peak Vista Inn & Suites

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Hotel advantages

  • Heated pool
    Heated pool
  • Safe deposit box
    Safe deposit box
  • Public area air conditioned
    Public area air conditioned
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1808 guest reviews
NOTE ISSUED
Excellent
1200
Very Good
423
Average
121
Poor
46
Terrible
18
REFER TO NOTICE
Business Business
184
Couples Couples
522
Family Family
886
Friends getaway Friends getaway
90
Solo travel Solo travel
72
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very Classy Hotel"

5
15/11/2018

We stayed here for four nights as part of our US road trip. This is a very classy, smart looking hotel. Check in from Duska(?) was excellent. Very friendly and helpful. Our room was very nice. Very neat and clean. TV and wi-fi worked well. All of the public rooms were finished to a high standard. Again all neat and very clean. Loved the flavoured water and cookies by the entrance. Breakfast was excellent. Probably edged it of the seven hotels on our trip. Plenty of choice, and the hot items varied every day. The breakfast staff were excellent at keeping things topped up. It's not often I praise ironing boards in our hotel reviews but I am going to mention this one. Some of the ironing boards at previous hotels were shockers. One even collapsed on us. The ironing board in this hotel was a joy to use. Smooth, silent and sturdy! The swimming pool was neat and clean. Have to be honest and say the only minor disappointment was the coach load of guests they had on the last morning. Most of them needed lessons in table manners and dining room etiquette. Obviously this was not the hotels fault and I am sure it is difficult to deal with. The hotel did offer some basic evening snacks but we did not try them. All the staff we met were very friendly. Nice location near the centre of Colorado Springs. Overall this was a superb hotel. We would love to be able to visit again.

"Terriffic"

5
15/11/2018

Friendly and professional staff. Competitive price.Bed was comfortable. Room was clean. Convenient to freeway. Food was very good and presented very well. My wife and I have decided that our next stay in Colorado Sprigs wil be at this Best Western.

"Best Staff & Excellent Breakfast"

5
15/11/2018

Every person that works at the Best Western Plus Peak Vista Inn & Suites was so friendly & helpful! We spent the weekend here with our 2 grandsons. The room was clean & beds comfortable. We were a little worried about having a noise issue because our room was right across from the elevator, but we were pleasantly surprised that the rooms are pretty well insulated from outside noises! Also, the breakfast is by far the best we've had at any hotel! There were lots of options & the staff kept the food hot & fresh, refilling as needed. We would stay here again.

"Beautiful hotel and lovely staff"

5
14/11/2018

We had a family weekend in Colorado Springs, and couldn't have been more pleased with the accommodations. The hotel is beautiful and the room are spotless. Beautiful view on the mountain side! Hearty snacks were served on the day we arrived, between 5 p.m. and 7p.m. -- hot soup, chips and dip -- in the lobby. Hotel breakfasts have become standard in most places, but this one had some different items on the menu such as eggs and tortillas with green chili. The staff is so friendly and helpful. I would highly recommend for a stay in the Springs area.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Karen, Thank you for the wonderful review and recommendation! We're thrilled you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites and that the beautiful views added to the experience. It's great to hear that our clean, cozy rooms and friendly staff were just what you were looking for and that you liked our variety of breakfast options. During your next trip to town, please come stay with us again.

"Best Western Peak Vista"

4
13/11/2018

The hotel is located in a very busy area, but it is a beautiful facility with a very friendly and helpful staff. The room was spacious. The view was incredible. The kids really enjoyed the pool and hot tub. Breakfast was delicious.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Rosalind, Thank you for sharing your experience with us, we always love hearing from our valued guests. It's great to see that you appreciated our beautiful facilities, friendly service, and spacious rooms. Also, we're happy to hear that you enjoyed our incredible views and the kids had fun in the pool. We're truly grateful that we had the chance to be your host and would love to invite you back whenever you return to the area.

"Perfect location for touring"

5
06/11/2018

Clean, comfortable, good food, surprise treats were available each day... cookies, evening small meals. Pool and hot tub were clean and well maintained Staff was friendly and attentive. We recommend highly.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Max, Here at Best Western Plus Peak Vista Inn & Suites, we love to serve as a home base for fun, and we hope you had a blast touring the local area! Thank you for highlighting everything that made your stay enjoyable, from our pool and hot tub to our thoughtful treats and attentive service, and please know that we would love to have you back when your travels bring you back to Colorado Springs!

"The staff were phenomenal."

5
05/11/2018

The staff were the highlight of our stay. They were very friendly and greeted with a hello or welcome back every time. Our room was great. Professionally cleaned each day, making it a very pleasant space to come back to. Best Western has certainly earned my business. We will be staying for marching band state competition again next year.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Amy, Thank you for joining us here at the Best Western Plus Peak Vista Inn & Suites, and for taking the time to share some thoughts on your stay. Providing exceptional service is always our primary goal, so we're thrilled to learn that this aspect was a highlight of your visit, and we can't wait to pass along your kind words to the team. We're also proud to hear that you found your room well-maintained by our hard-working housekeeping staff. During your next trip to the area for the state competition, we look forward to delivering another five-star stay, and we wish you safe and happy travels along your way.

"Like staying at a friend's house"

5
04/11/2018

Great property and the best staff ever. I am a Marriott Platinum Premier member and this property is as good as any property I've ever stayed at. Felt like I was a family member. Great breakfast and love the pancake maker.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hearing that you felt like part of the family is a treat for our team here at Best Western Plus Peak Vista Inn & Suites. Thank you! We work our hardest to deliver comfort that helps our guests feel right at home. It is a treat to serve you, and we are thrilled to be recognized as one of your favorite hospitality experiences. Choose us again!

"Good beds but"

3
04/11/2018

The beds were comfortable. We were in a room for the handicapped. The pocket door was frustrating because it was difficult to open and close. It also clunked. I was frustrated because the breakfast staff had difficulty keeping enough eggs for the breakfast. We went down 3 times and no eggs. When I asked about a discount because of it, it was denied.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We really appreciate you taking a moment to share your review. Comfortable beds and clean, spacious rooms are the foundation of every great stay with us. We are sorry to read that your visit did not reflect the quality that we are known for. Please accept our apologies for any difficulties with our decor and our breakfast service. We are eager to improve and we will use your feedback as an opportunity to learn. Should your travels bring you back to Colorado Springs, we would love to change your perceptions with a stellar experience!

"Great hotel!"

5
02/11/2018

Excellent hotel . nice ,clean, everything works and decent breakfast included. Very nice receptionist. Pool and hot tub. Easy commute to the school and town. plenty of parking . Restaurants within walking distance . I will definitely be back.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Shawn, We're honored by your enthusiastic review of Best Western Plus Peak Vista Inn & Suites! Our team was proud to deliver the clean, well-kept accommodations, great amenities, and courteous front desk service you deserve. We're also glad you enjoyed our convenient location. Thanks so much for your warm compliments. We look forward to hosting you again.

"THE MOST WONDERFUL HOTEL STAFF EVER."

5
29/10/2018

Upon our arrival we had asked for an early check in. We were immedialtely granted the request. I had the desk bring me fresh towels because I had not wanted my room cleaned and within minutes I was greeted with all that I had asked for. I needed toothpaste I was going to buy it and the desk opened a drawer and handed me what I needed with a beautiful smile. I needed toilet paper , called down and again a beautiful smile and warm response. This hotel goes over and beyond anyplace I have ever stayed and I have stayed in 5 star many times. They treat people like friends. The free breakfast was superb. The place is immaculate . I would highly recommend it to anyone that is particular about where they stay. I cant thank them enough.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Karleena, Reading your review truly made our day, thank you! It's always a privilege to hear when we've been able to provide our guests with a positive experience at Best Western Plus Peak Vista Inn & Suites. We're thrilled that you received such attentive and efficient service from our team and we look forward to sharing your kind comments with them. We're also delighted that you had the opportunity to enjoy our delicious complimentary breakfast. We consider your feedback and recommendation a great compliment indeed. Once again, thank you for your encouraging words and we hope to welcome you back on another occasion.

"Last Min Find"

5
27/10/2018

Needed a room last minute. Great value, great location. Quick check in and friendly stafff. Not sure what else to write but TripAdvisor is requiring minimum count of 200 characters. So just filler at this point

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chris, We cannot thank you enough for your phenomenal review and for staying with us at Best Western Plus Peak Vista Inn & Suites. Your kind words about our great value, location, and team mean the world. We are thrilled that we could accommodate your last minute reservation. Please keep us in mind next time you're in town!

"Nice place, great staff"

5
27/10/2018

Nice room with lots of room, and a nice shower., nice spacious lobby, friendly helpful staff, great breakfast with lots of choices, all very fresh and the people working there were happy and friendly.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites! We're thrilled our spacious, inviting rooms, and excellent breakfast menu helped make your visit memorable. Our friendly staff will also be proud you appreciated their courteous assistance. If your adventures bring you back to the area, please come to stay with us again.

"Great location!"

5
26/10/2018

We stayed 1 night only as we were scouting for relocation. This facility was very clean with excellent service and central location for what we needed. The complimentary breakfast was awesome and many restaurants in the area for dinner although a nice complimentary “small bites” event was available in the evening. That was a plus! All in all our stay was very good. Thank you BW!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Barbara, Your kind and positive review of Best Western Plus Peak Vista Inn & Suites is a delight! It makes our day to know that our clean accommodations, central location, and delicious breakfast met your expectations. Your warm praise is valued, and we'd be honored to have you return. We wish you all the best with your relocation!

"Nice stay"

5
26/10/2018

We really enjoyed our stay at the Best Western Plus. They have fruity water in the lobby, a great continental breakfast, delicious coffee and warm cookies. The rooms are comfortable and cozy and the hotel was clean! Will stay here again

"The staff is outstanding"

4
25/10/2018

Clean rooms and lobby area, comfy beds, convenient locale, iced water dispensers in lobby, newspapers, only concerns are the single elevator for 4 floors and the often crowded breakfast area. Breakfast serving area and tables are kept clean. Staff is friendly and most helpful

"Shame on You..No Internet or Clean Beds"

1
25/10/2018

This by far is the very worst hotel ever. To start off with, they do not have Internet service. If you are a business traveler, run very quickly from this hotel. I arrived on Tuesday evening. I noticed when I got to my room, that the sheets were worn in very pilled. They were very scratchy and very uncomfortable. Again, they do not have Internet service. They stated they had somebody working on it. When I called downstairs, to talk about the sheets, a young man brought a set of sheets up to my room, and handed them to me. It was my job to make the bed. He told me it was not his position to make the bed. The very next morning, I spoke to a young woman ( Front End Manager Dusk) who was working the front desk and spoke to her about the sheets, about no Internet, about the pillows that were the size of the travel pillow, I spoke to her how I did not get any sleep that night because of all these incidents. She stated that she would not be able to do anything. She said she would speak to her housekeeper. I arrived back at the hotel that night. I found that the same sheets that had crumbs in the bed and black hairs. I noticed that the housekeeper never remade the bed. I noticed that the pillows were still the same. I noticed that I still had no Internet. The other young woman said said she would speak to her housekeeper again the next morning. I noticed that I still had No Internet. Again, I went downstairs to speak to the front desk. You receive many apologies. They said the man has been working on Internet over two weeks. The problem is, they are using the cheapest Internet service in town, and they're not using Fiber. He said he would bring me up another set of sheets. Again, it was my job to make the bed. Instead, I found a mattress pad with urine stain on it, black hair is all over. When I called downstairs to you speak about this matter, I was told either I can move to another room, or I can leave the hotel. It was 9:30 PM last night that this happened. The two other rooms, one had no lights, one had a collapsed bed, both were neither a king size which is what I paid for. Again, I was told basically told you can leave the hotel. I was told that I'd would be given my money back for everything on my credit card. That was not true. I was charged for the very first night that I stayed. This is just deplorable behavior. I spoke with the front desk manager once again, and she told me there was nothing she could do. Again, I left the hotel at 9:30 PM at night, had to find a new hotel, I am disabled, and no regrets or apologies. There were so many excuses why they cannot do something. It would've been so simple to put on brand new sheets and buy a pillow from Marshall's to make me feel comfortable at their hotel. Another fact, they do not have anything gluten-free for gas for breakfast in the morning. Buyer beware, there are other nice hotels for the same price in the area, try the Hyatt. They give you a beautiful breakfast, Great Internet, a wonderful bed to sleep in. there are no excuses hear. I am hoping and praying they will take that charge off my credit card. It is just disgusting that they would do that. They've lied. They are stealing from me. They are not accepting no responsibility or accountability. Shame on you!

"National Park Vacation"

5
24/10/2018

This was only an overnight stay because we were on our way to Mesa Verde National Park. Overall the room was great, it was clean well equipped with what we needed. We had a good night sleep. Staff was friendly and attentive. The biggest compliment was the morning breakfast. It had everything, eggs, hash browns, tortillas and my husbands favorite Chili Verde. Never have we been to a hotel with such a great breakfast, according to my husband he loved it. There was also the cereal, pancakes, danish, fruit, juice and coffee. BEST WESTERN YOU DID GREAT!!! Keep up the good work!!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Wow, we couldn't possibly be more grateful to hear about your wonderful experience with us here at Best Western Plus Peak Vista Inn & Suites! It warms our heart to read your kind comments about our welcoming rooms, friendly staff, and delicious breakfast. Thank you for paying us a visit on your way to Mesa Verde National Park, please come back soon for another pleasant stay.

"Awesome breakfast, room"

4
19/10/2018

Best hotel breakfast! Who knew that was possible? Room was spotless, hotel in good location. Friendly staff, furnishings were in good shape but unremarkable. Would stay here again. Staff was great about directions to sites.

"outstanding"

5
16/10/2018

Great Venue, great service, great place to stay. Price was very fair, location convenient for local dining and shopping. Infused water,cookies and excellent staff in lobby. Breakfast was very good with great service

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Allen, Your five-star review has us all smiles here at Best Western Plus Peak Vista Inn & Suites. Thanks so much for being our guest and for letting us know how much you enjoyed our impeccable service, reasonable rates, and snacks in the lobby. It's great to know that we delivered an outstanding experience, and we hope you'll return for another!

"Nice refuge"

4
16/10/2018

We had a king suite and it was comfortable. They surprised us with a gift of water and candy.slso hot tub was great. They also provided lemon or lime water 24/7. The views of pike peak snow covered were awesome.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kathie, Thank you so much for letting us know about your pleasant experience with us here at Best Western Plus Peak Vista Inn & Suites Hotel, Colorado Springs! It pleases us to see that you enjoyed a welcoming arrival, our comfortable rooms, relaxing hot tub, and stunning views. We truly appreciated the chance to be your host and would be honored to serve you again whenever you return to the area.

"Quick stop in the Springs"

5
14/10/2018

Very easy to find. Very clean. Beautiful lobby. Offered a evening snack from 5-7pm of meatloaf, mashed potatoes, gravy, corn, chips and salsa, broccoli cheese soup, and lemonade. Lots of people enjoying that for their dinner. We walked over to Old Chicago as it was close. Comfy beds. Cute little padded nook by the window we used to put our suitcase on. No complaints. Would stay again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for letting us know about your wonderful experience with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you enjoyed our clean facilities, beautiful lobby, tasty food, and comfortable beds. We're grateful for your business and would be honored to serve you again.

"Amazingly Clean, great breakfast, comfortable bed"

5
14/10/2018

This place is super clean. The staff is incredibly friendly. We stayed for 5 days. We usually stay in a vacation rental. This stay was more comfortable and clean as some hotels or vacation rentals wherein we paid $500 per night. Also, it is the best free breakfast we have ever had at a hotel. I will definitely stay there again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jessica, We pride ourselves on providing clean, welcoming rooms at an affordable rate, so we're thrilled to know we succeeded with you! It's wonderful to hear that our breakfast selection was among the best you've had. Thank you for the lovely review! We look forward to your next stay at Best Western Plus Peak Vista Inn & Suites.

"Wonderful and Clean"

5
11/10/2018

We really enjoyed our stay. Room was clean and the front desk clerks were very nice and helpful. Breakfast was much more than we expected. We do wish there was a bar at the location. We enjoy a cocktail in the evening and it would have been nice to relax before retiring to our room.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Cyndy, It's an honor to receive your excellent rating of Best Western Plus Peak Vista Inn & Suites! We're delighted that our clean accommodations, impressive breakfast, and attentive front desk assistance were enjoyable. It's understandable that you would have liked unwinding with a cocktail on-site. However, we're happy your stay was otherwise wonderful. Many thanks for your kind compliments and we'd love you to visit us again.

"great place to stay"

5
10/10/2018

We stayed here while on vacation. The staff were very friendly and helpful. The room we stayed in had alot of space and a great view of the mountain. There was a nice variety at breakfast and the evening snack was good. I would definitely recommend this location to others.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you very much for sharing your feedback on your recent stay with us here at Best Western Plus Peak Vista Inn & Suites! We love to receive comments from happy guests, and we are thrilled to know that you appreciated our friendly staff, wonderful views, and delicious breakfast options. We wish you well on the rest of your vacation, and we hope to see you again soon!

"Good amenities and breakfast, average service"

3
06/10/2018

The room was big and clean, looked nice. The bed was comfortable and we slept well for two nights. When check in, the room had been paid for, but the payment didn't show up on their system, I didn't book the room directly through Best Western. I found the credit card statement and confirmation of the payment from the third party, showed them to the front desk staff. Later on I was told the problem has been fixed. When check out, a different staff was there and said she could not authorize the charge to my credit card and if I have another format of payment. I told her that I have paid the room for two nights, and I don't have check with me, but have cash, she said cash works. I asked her since I already paid for the room, is she going to mail the cash back to me later. She talked to her manager, finally I was told I was good to go. We three people stayed in one room, when the house keeper refreshed our room, there were more soaps left for us which we didn't use at all, but shampoo or conditioner was not replenished which we did use and barely enough left for three people. The breakfast was good, there were many choices.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lisa, We always appreciate hearing from our guests. It's great to know that our clean, spacious rooms impressed you and that you had a restful stay. However, we're sorry for any confusion regarding your payment as well as for any issues with housekeeping. We're glad the payment issue was resolved fairly quickly, and we'll speak with our housekeeping staff about your comments. If you find yourself back in the area, we hope you'll come stay with us again.

"Nice Place. To Stay"

4
06/10/2018

Get the mnt view...only way to wake up..one of the cleaner BW I've been in lately. Beds very comfortable and ppl super friendly. Breakfast was excellent as well as the views from room and walked ng out door.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites on your recent trip to the area! We agree that the gorgeous views from our property are wonderful to wake up to, and it is nice to know that you appreciated them. Our team is also delighted to hear that our friendly service, tasty breakfast, and clean accommodations stood out to you. We hope to see you on your next visit to Colorado Springs.

"Vacation in Colorado Springs"

5
05/10/2018

Updated or new decorating. Very nice and relaxing. Lobby contains water feature and smells great. Drinking water infused with fresh fruit available. Evening complimentary snacks are like a meal. Meatloaf and mashed potatoes and corn. Comfortable clean rooms. Friendly helpful front desk staf. Breakfast is typical eggs and muffins cereal Close to Garden of the Gods

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Larry, Thank you so much for letting us know about your excellent experience with us here at Best Western Plus Peak Vista Inn & Suites! We're thrilled to see that we were able to meet your expectations by delivering welcoming facilities, clean rooms, friendly service, and delicious food. We truly appreciate your business and would love to serve you again whenever you return to the area.

"Stay here"

5
03/10/2018

Wonderful experience with a clean room and friendly, hard-working staff. The showers were excellent with lots of water pressure and room to move. The breakfasts were plentiful with a great variety. And the bacon served was crispy and delicious. Though I never tried the afternoon snacks offered from 5-7, they always looked delicious. This is a great location and the hotel has its act together.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lindsay, Thank you for taking the time to share your wonderful feedback after your recent stay at the Best Western Plus Peak Vista Inn & Suites! We are thrilled to hear that your experience was comfortable and clean, and we're so glad the delicious breakfast hit the spot. We're happy that our team made you feel welcome, and we are pleased that your needs were met throughout your stay. We hope to see you again next time you visit Colorado Springs!

"Will definitely stay again"

5
03/10/2018

We were visiting our college freshman for parents' weekend and the hotels near his downtown college were all booked. After reading the great reviews of this Best Western, we decided to give it a shot. We had a very enjoyable stay. The room was spotless and nicely furnished - and the beds were very comfortable. Staff was friendly and helpful. Beautiful view of the mountains. One nice little touch: water coolers filled with fruit near the check-in desk. We will definitely stay here again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for choosing us here at Best Western Plus Peak Vista Inn & Suites! It was lovely to have you with us and we are thrilled that you had an enjoyable stay. Our team believes that the little things add up to make a big difference and we're happy that you highlighted our infused water! It is a perfect compliment for the awesome views outside. We look forward to helping bring the family together again in the future.

"Great stay at the end of a Great week!"

5
01/10/2018

The rooms were clean, the beds were comfy, and the hot tub was amazing! The front desk was dealing with an unruly patron when I arrived. She claimed the hotel messed up her reservation when she personally made the reservation online. It was hard to listen to her demanding monetary compensation for an issue the hotel did not cause but management and front desk staff handled the situation well. They also, were very informative and efficient completing my check in process.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
At Best Western Plus Peak Vista Inn & Suites, our goal is to impress all our guests so it's gratifying to know we succeeded with you. Thank you for sharing how much you enjoyed your stay in our clean, comfortable rooms! It's wonderful to hear that our efficient, helpful staff impressed you with their calm, helpful demeanor. Should you be in the area again, we'd be proud to have you stay with us.

"Nice stay"

4
30/09/2018

We enjoyed our stay overall. Wish there had been a bathtub in the room for my wife. Reasonable eating establishments within walking distance. Our friends from Australia were with us. Hotel staff accommodated a room change so they could have a view of the mountains. Hotel really needs do something about single (only) elevator in the lobby and up to 2nd and 3rd floors.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear David, On behalf of our team, thank you for joining us here at the Best Western Plus Peak Vista Inn & Suites during your recent trip to the area, and for taking a moment to share some thoughts on your stay. We were glad that we were able to accommodate your requests so that your friends could enjoy our beautiful mountain views, and we're happy to know that our location was convenient for your dining needs in the area. We'll be sure to consider your comments as we continually touch upon our guests' accommodations, and we look forward to delivering an even better experience when your journey brings you back our way.

"Very Good representation for a Best Western"

4
29/09/2018

I wouldn't hesitate to stay at this location again. I stayed twice within a week. The staff was professional and polite. The hotel was modern and clean from the lobby to the breakfast area to the rooms. Nice sized showers with heavy sliding doors and good water pressure. Comfortable beds with nice linens. Lots of breakfast choices both hot and cold, although it is standard hotel food. My only gripe is with the parking. There is only one driveway and entrance to the parking area. Spaces are narrow and not made for SUV's and full-size pickups which were common in the parking lot. I found roomier parking along the side of the building rather than in front.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for letting us know about your pleasant experience here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that we were able to meet your expectations by providing friendly service, clean facilities, comfortable beds, and a tasty breakfast. We're sorry about your concern regarding parking but are happy to hear that you were able to find a nice space in the side lot. We're grateful for your business and would love to invite you back whenever you return to the area.

"Great place to stay."

5
27/09/2018

Just off I25 but far enough away so that there is no traffic noise. It is on the north side of COS, necessating a bit of a drive to many of the great attractions located on the south side of the city. The location is easily accessible. Great parking. Close to a couple of well known, family friendly restaurants. Very clean lobby; very clean rooms. Great shower with great water pressure/flow.Excellent bed(s) with excellent mattress(es). Typical hotel continental breakfast. Late afternoon light meal is also offered but the offerings are paultry and is of poor quality.Free internet service is readily available but service is slow and is somewhat spotty.We will definitely stay again when in the area.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for letting us know about your five-star experience with us here at Best Western Plus Peak Vista Inn & Suites in Colorado Springs, CO! We're thrilled to see that we were able to meet your expectations by providing convenient parking, clean facilities, comfortable beds, and an excellent location. We're sorry for any concerns you had regarding our WiFi but are happy to hear that it didn't detract from your overall experience. We're truly grateful that we had the chance to be your host and would be honored to serve you again.

"Great Staff"

4
27/09/2018

Excellent and happy staff at this hotel, especially the woman working at the front desk Saturday morning. Everybody was surprisingly helpful and caring, way beyond what we expect but not in an intrusive way - just plain nice. This was one of the best places we've stayed in terms of value but I reserve 5 stars for perfection.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear JoJo, Many thanks for your kind praise of Best Western Plus Peak Vista Inn & Suites! We're delighted that you enjoyed our cheerful assistance, especially at our front desk. It's also wonderful to know you considered your stay to have been a superior value. Your warm compliments are much appreciated, and we'd love you to return.

"Exellence"

5
26/09/2018

I found this hotel to be excellent. The rooms were very clean. The staff was very friendly. Joann in housekeeping was great. Breakfast could be better. They need to put signs in front of the food because it was somethings I was not familiar with. Also they need to have something for the people that dont eat pork.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're excited to see that you had a delightful visit to Best Western Plus Peak Vista Inn & Suites. Thank you so much for your kind words! Clean and cozy accommodations are what we do best, thanks to the hard work of Joann and our team. We also value your constructive insight and will pass it along as we work to improve. Should your travels bring you back through the area, we would love to be your first choice in hospitality!

"Colorado Spring Vacation"

5
25/09/2018

This is a wonderful hotel to stay in while exploring Colorado Springs. The hotel is modern, rooms are big, comfortable and clean. It is professionally staffed with friendly willing to serve their customer employees. The breakfast bar was filled with a huge variety of food and kept clean by the staff. We enjoyed the pool and whirlpool tub along with the 2nd floor balcony. It is located near several restaurants within walking distance. We highly recommend this hotel,

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Holley, Reading your review truly made our day, thank you! Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites. It's a privilege to hear that we were able to provide such an enjoyable stay during your Colorado Springs vacation. We're delighted that you appreciated our clean, comfortable and spacious accommodations, as well as found our property up-to-date. We're also pleased to learn that you received friendly and attentive service from our team. All our team members work hard to ensure our guests receive a warm welcome and a relaxing stay, so it's rewarding when this is recognized. We consider your recommendation a great compliment indeed. Thank you for taking the time to share your encouraging words, and we hope to have the opportunity to welcome you back again soon.

"Good Value and great breakfast selection"

5
24/09/2018

Many choices in Colorado Springs. This hotel was recently upgraded and provides a reasonably priced alternative to the more expensive options. The room was clean and quiet. Breakfast selections were kept fresh and a wide variety was available.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for writing a five-star review about your recent experience with us here at Best Western Plus Peak Vista Inn & Suites! It pleases us to see that you enjoyed our beautiful facilities, clean rooms, tasty breakfast, and excellent value. We're truly grateful that we had the chance to be your host and would love to serve you again whenever you return to the area.

"An A+ for this Hotel"

5
20/09/2018

This Hotel was a GREAT find. The hotel staff were very friendly, the rooms were immaculate, and the the complimentary full breakfast was delicious. Will absolutely stay again.!!! We have a mountain view room. Breath-taking!! The morning of our trip, I left home not feeling well and it was such a relieve to have such a clean room and extremely comfy bed. I got plenty of rest that night due to a very quiet Hotel. Thank you, thank you, thank you!!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Molly, The mountain views are spectacular and we're thrilled they helped make your stay at Best Western Plus Peak Vista Inn & Suites special. It's wonderful to hear that you had a restful night sleep and that our excellent breakfast got your day off to a satisfying start. Our amazing staff was happy to assist with all your needs and will be delighted to host you again the next time you're in town.

"Vacation Stay"

4
18/09/2018

This Best Western is nice place to stay but you are not informed of all the polices ahead of time. They add an extra charge of $100.00 to the bill when you arrive. I have no idea what for and of course you are not told about this till you check in. The staff is very friendly and helpful and they still smile. The rooms are a very nice size except the bath room which is very small. The room is well kept and clean.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tim, We're happy to hear that our clean and well-kept rooms made for an overall nice stay with us at Best Western Plus Peak Vista Inn & Suites. We apologize for any miscommunication regarding our billing policy, as we aim to be transparent about additional fees and charges. Thanks for taking the time to tell us about your experience, and we hope you'll enjoy the next one even more!

"Friendly staff"

5
16/09/2018

Very welcoming with a very friendly staff. Great location with wonderful views. We don't normally stay at Best Western but will stay again. Laundry services were appreciated. Very quiet and very clean. A great value for the money. Close to Garden of the Gods.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Annette, Thank you for choosing Best Western Plus Peak Vista Inn & Suites. We are so encouraged by your terrific five-star review! The clean, quiet, and well-valued accommodations you described are a testament to the hard work and care of our excellent service team. We love to please, and we're thrilled to read that there were so many positives of your stay with us. Come back soon!

"Excellent stay - will go stay again on the next visit."

5
16/09/2018

Friendly staff, great location, spacious and clean room with all necessary amenities (fridge, microwave, comfortable king bed, complimentary buffer-style breakfast). Great location within minutes of great eateries, Pikes Peak, Manitou Springs, USAF Academy, Garden of the Gods, et-cetera.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Ruben, It was a pleasure hosting you at Best Western Plus Peak Vista Inn & Suites. We're delighted our clean, spacious rooms were just what you were looking for and that the included amenities added to your comfort. Our wonderful staff will also be proud you appreciated their friendly assistance. The next time you're looking for a convenient, welcoming place to stay in the area, please come see us again.

"Vacattion stay"

4
16/09/2018

Enjoyed our stay, breckfast was great and snacks offered on several days. Work out room was small had only a couple of machines but overall it was a great stay. Location was great center of all activities staff was friendly and attentive.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear James, Our friendly staff works hard to ensure all our guests feel at home at Best Western Plus Peak Vista Inn & Suites and will be glad you appreciated their kind assistance. It's great to know that our central location was ideal for your trip and that you enjoyed our variety of breakfast and snack items. Please accept our apologies for any disappointment with the fitness center. We're glad this was only a minor issue, and we invite you to stay with us again during your next trip.

"One night two charges6"

4
14/09/2018

The hotel is new and in good condition the staff are nice and friendly and things nice. I am not sure why Best Western puts two holds on my card for one night one room stay. This is the second time it's happened to me in a month and I do not know why they put two holds on my card. I've asked them to stop doing this and I'm hoping they get this taken care of.

"Stay"

5
07/09/2018

This hotel met all expectations, we were totally satisfied and would definitely stay here again!!!The staff was amazing, the breakfast was great, the rooms were clean and the beds were extremely comfortable. Our mountain view was spectacular.

"Exceptional Hotel"

5
06/09/2018

This hotel is exceptional in every way. Service is top notch. Very clean hotel. Breakfast was better than most hotels offering a free buffet. The quality of the food was very good and included a very nice variety. I would recommend this hotel if you are in the Colorado Springs area!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for the wonderful review and recommendation of Best Western Plus Peak Vista Inn & Suites.! We're thrilled you enjoyed our amazing breakfast selection and felt welcome while you were here. The next time you're in town, please come and see us again!

"Ride"

5
06/09/2018

We have been on the road for 12 days and stopped at this best Western and I will have to say this was the absolute best one I've ever been to. The showers were absolutely amazing the people were very friendly and the rooms were spectacular. Thank you so much!!!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Robert, It sounds like you've been on quite the adventure! We're so pleased the amazing showers and friendly service at Best Western Plus Peak Vista Inn & Suites provided you the downtime you needed. Thank you for the excellent review! We'd be honored to host you again the next time you're in town.

"Great hotel with nice view of mountains"

5
04/09/2018

This hotel is immaculately kept. The public areas are inviting. The beds were comfortable - breakfast was nice. The staff were very helpful. If ever passing through Colorado Springs again, we'll stay here.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are truly happy to know that you enjoyed your time with us here at Best Western Plus Peak Vista Inn & Suites for your recent visit to Colorado Springs, and we thank you for sharing your feedback. We pride ourselves on keeping our facilities clean and well maintained for the enjoyment of our guests, and we fully appreciate you letting us know that you enjoyed this aspect. We wish you all the best on your future travels, and we hope to see you again in the future!

"Solid Colorado Springs Hotel"

4
04/09/2018

My family and I stayed here during a Colorado "staycation" in mid July and were quite happy with the result. The room was clean and well appointed, the shower was amazing (think Seinfeld water pressure episode), parking was plentiful, and the location - while a bit far north - was good enough to easily reach everywhere we wanted to go in the Springs area. Our 4-year-old son especially loved the window seat and wanted to sleep there, but it was a bit too high. Finally, the included breakfast was very good and the automatic pancake maker blew our son's mind!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of the Best Western Plus Peak Vista Inn & Suites, thank you for choosing to stay with us during your recent "staycation"! We're thrilled to hear that your time with us met your expectations and that your accommodations were clean and comfortable. We're so glad your son enjoyed the window seat and the automatic pancake maker. We appreciate your feedback and hope to see you again soon!

"great accommodations and friendly staff"

5
30/08/2018

The hotel was very well-appointed, with a comfortable lobby and breakfast area. The room was very nice with quality toiletries and enough light in the bath area to see to put on makeup. The breakfast items were not the same every day, and my husband particularly enjoyed the sausage gravy and biscuits. It was easy to locate from the airport and convenient to drive to local geological attractions.

"Review"

5
29/08/2018

Our stay at the Peak Vista was excellent. The staff was exceptional and the views from our room on the 2nd floor was phenomenal. You can see Pikes Peak every time you looked out the window. The hotel itself is located off the highway but set back on a quieter street with easy access to a couple of local restaurants.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We were thrilled to hear you had a fantastic stay here at the Best Western Plus Peak Vista Inn & Suites, and we appreciate you sharing some feedback on your visit. Our staff will be excited to know they were a highlight of your stay, and that you enjoyed our beautiful views and prime location. Should your travels bring you back our way, we hope you'll join us again for another five-star experience.

"Great location."

4
28/08/2018

Location was perfect, friendly front desk. Refreshing water at hand, was a nice touch. Room was comfy, clean and freezing, we were so cold we had to turn on the heat to get warmed up. Refrigerator in room was a great asset. Breakfast was delicious!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Peggy, Thank you for sharing some feedback on your recent experience here at the Best Western Plus Peak Vista Inn & Suites. We were thrilled to learn that our location was convenient for your needs and that you enjoyed our friendly staff, clean and comfortable rooms, and delicious breakfast during your visit. During your next trip to the area, we look forward to providing you with an even more exceptional stay.

"Awesome!!"

5
27/08/2018

Peak Vista was amazing!! Staff. Rooms,everything was great!!! 5 stars!! We will definitely stay here again! Great breakfast also never been to a better hotel for sure! Me and my wife found a new place to stay while in Colorado!!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jenny, Your enthusiastic review made our hearts skip a beat here at Best Western Plus Peak Vista Inn & Suites! From our marvelous rooms and delish breakfast to everything in between, we are honored to be the new hotel of choice for you and your wife's trips to Colorado, and we will work hard to make sure we continue to impress you. We're excited to see you again!

"Great"

5
27/08/2018

This hotel is very nice. It was a little more expensive but that's sort of expected. The hotel was so clean and cozy. The breakfast was good for being a hotel breakfast. The staff was awesome! They were very friendly and helpful! And it's pretty close to everything.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We appreciate you taking the time to share your thoughts on your five-star experience here at the Best Western Plus Peak Vista Inn & Suites. It was great to know that you found our clean, comfortable accommodations and delicious breakfast highlights of your visit. We also can't wait to share your kind comments with our hard-working team. We hope to see you again soon, and we wish you safe and happy travels along your way.

"Wonderful Staff"

5
22/08/2018

We thoroughly enjoyed our time at the hotel. It was convenient to nearby attractions. The rooms were very clean and comfortable. From the time we checked in until we left all of the staff that we encountered were very friendly and just simply wonderful. A special thanks to Elizabeth and Kaley at the front desk for their outstanding service. We really appreciated the assistance they provided. Although somewhat more limited our interaction with Barrie and Amber was equally wonderful. Our thanks to the staff at the hotel for adding to the pleasure of our vacation.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Your outstanding review of Best Western Plus Peak Vista Inn & Suites made our day! It's great to hear that our proximity to local attractions was convenient. We were also happy to provide you with comfortable, immaculate accommodations. Barrie, Amber, Elizabeth, and Kaley, along with the rest of our team, will be proud to learn that their exemplary service enhanced your stay. Many thanks for your warm compliments, and we'd be honored to have you return!

"Best staff & comfy beds"

5
22/08/2018

We had the most amazing stay ever. We checked in a bit late and missed the snack time, however the kitchen staff brought us out an entire kettle of chili to split amongst our family. The last thing we wanted to do was get in the car and go find something to eat, so this was a real blessing. Our rooms were very comfortable and the beds were amazing and so were the pillows. We stayed in a high-end hotel last night and everyone commented how much more comfortable we were at thia hotel. We are parents traveling with kids and we took our kids to the pool with two beers in glass bottles.One of the staff members came in and said we couldn't have glass bottles but brought us plastic cups to pour our beverages into while we watched our kids swim. The breakfast was amazing the next morning and I highly recommend the red chili sauce. We would definitely stay here again anytime.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It warms our hearts to hear that you had the most amazing stay with us at Best Western Plus Peak Vista Inn & Suites. Thank you so much for kindly commending our service and detailing the many positives of your experience. We care deeply about making sure our guests are completely comfortable, and we are so happy that you felt refreshed. Our dining team will be delighted to know that their work was a hit! We can't wait for your next stay.

"Weekend visit with family"

4
20/08/2018

Staff was very nice and the hotel was clean. The area was nice and safe for my family. Really a great choice for a family weekend getaway. My kids got a cookie and a toy upon arrival. They are very kid friendly!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Randall, We are so grateful for you taking the time to reach out after your recent stay at the Best Western Plus Peak Vista Inn & Suites! Our goal is to make sure that all of our guests enjoy comfortable and relaxing accommodations, and we're happy to hear that you found your time with us to meet your expectations. We're also glad that your children liked the cookie and toy upon arrival. Thank you for your feedback, and we can't wait to see you again!

"Great stay"

5
20/08/2018

Our stay was great. Wood floors in the bathroom with an awesome shower head. We liked that there was a ledge near the window for our suitcases so they didn't need to sit on the floor and were eye level. The breakfast was great and had different hot options both mornings. Flavored water in the entry. The staff was friendly and the hotel was clean. Although it was more than we wanted to spend, it was worth it.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It is fantastic to hear that you enjoyed a stellar experience here at Best Western Plus Peak Vista Inn & Suites. Thank you so much for the complimentary words! Our well-appointed accommodations are the perfect place to kick back, relax, and take in the immense beauty all around us. Thank you for noting our awesome team as well! We want the very best for you and we can't wait for our next chance to host you again.

"Great, friendly hotel!"

5
18/08/2018

Great place to stay! Great location, friendly staff, clean, lots of extras, gave kids a new toy, great evening appetizers and breakfast! Clean pool! Nice hot tub and pool set up. They were connected together. Made for watching kids and relaxing much easier. Staff went above and beyond to make stay comfortable! Will stay again! One of the best hotels I've been to.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are very flattered to receive your praise, and we thank you for taking the time to share your feedback with us. It is a pleasure to know that we were able to proide you and your family with a comfortable and enjoyable visit here at Best Western Plus Peak Vista Inn & Suites. We wish you all the best in your travels ahead, and we hope to see you again soon!

"Short Stay"

5
15/08/2018

Had a two queen room with accessible bathroom for my 85 year old mom. Beds were very comfortable. The room size was ok but could have been a little larger for more comfort. There were blackout curtains to block morning light but didn't cover the window adequately so some light still came thru.

"nice good location but rooms small"

3
15/08/2018

It was a good location and easy to find but if you have a big family the rooms are really smalll it was hard to put a baby play pin in there, also found blood on sheets so had to change them. But it was a very beautiful spot.

"Good location, nice staff, little expensive"

4
14/08/2018

Stopped off here on the way to Denver. Good location right next to I25 and no noise from the road(s) at all! All nice and quiet. The breakfast was good, normal America buffet. The staff on the front desk were very helpful too. All in all, not much to report. Expensive for what it was, but that's the price of the location.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Rupert, Thank you for choosing to stay with us at the Best Western Plus Peak Vista Inn & Suites! We're happy to hear that you enjoyed our easily-accessible location and that our team provided excellent service throughout your stay. We hope that your accommodations and the amenities provided met your expectations. It would be wonderful to see you again soon!

"my second visit"

5
13/08/2018

this was my second visit to this hotel we will be back it has everything I need and close to where I want to be they have a real nice spread at breakfast , staff is wonderful rooms are excellent one can not go wrong

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We're honored by your continued loyalty to Best Western Plus Peak Vista Inn & Suites! It's great to hear that our location is ideal for your needs. We're proud to have consistently delivered the great accommodations, fantastic breakfast, and excellent service you've come to depend on from us. Your outstanding review means the world to us. We look forward to your return!

"Very nice and reasonably priced"

5
13/08/2018

We stayed for two nights. The bed was comfortable, although we found the pillows a bit lumpy. The shower was divine! The room, overall was well-equipped, quiet, comfortable and squeaky clean. On top of that, the price was great.. I don't know about you, but that checks all the boxes for me.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We loved serving you here at Best Western Plus Peak Vista Inn & Suites. It warms our hearts to read that we could check all of your boxes with a clean, comfortable, and caring stay. We want the very best for you at a value that you can depend on! Our team will take a look at those pillows as well. We can't wait to welcome you back!

"Colorado trip"

5
09/08/2018

Best shower ever! Rooms were small but very clean. Again I can't say enough about best shower ever! Very friendly hotel staff at all times. Breakfast was very busy everyday but never ran out of food. Very good food also. Would definitely stay here again.

"wonderful"

5
09/08/2018

quite a find in the colorado srpings area. everything was great. it was so nice to stay there. 9 out of 10 hotels we stay in are awful and never match the pics they post online. this place was better than the pics, which do look wonderful. staff were great. i'm blown away.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We thank you for writing this review about your fabulous stay here with us at Best Western Plus Peak Vista Inn & Suites. Our team thanks you for your compliment about their terrific customer service, and we are glad your stay exceeded your expectations. It is wonderful to know that out of all the other hotels you have stayed in our hotel has the most accurate representation in our online photos. From now on whenever you visit the Colorado Springs area, we hope you will choose to stay with us!

"Great place to stay!"

5
07/08/2018

Wonderful staff, clean and up to date rooms. Would highly recommend this hotel for any type of stay. Breakfast was average, could be better, warmer, etc., but overall wonderful hotel. Front desk staff was extremely polite and helpful. Cookies at the front desk were a nice touch too!

"excellent choice"

5
07/08/2018

Would certainly recommend this hotel to anyone staying in Nampa Idaho. Friendly an efficient staff. Clean , beautiful rooms. The bed was super comfy. requested handicap accessible shower and it was fantastic.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
What a wonderful review to read! We love to receive such positive feedback, and we are delighted to hear that we were able to provide you with a clean, comfortable, and easy visit. Thank you very much for choosing the Best Western Plus Peak Vista Inn & Suites, and we hope to see you again soon!

"Great choice!"

4
31/07/2018

Very satisfied. Great location. Super customer service. Lovely room. Breakfast was extensive but we would have like more fresh fruit option, more cold cereal options as well as bagels/English muffins.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for the kind words about your recent stay here at the Best Western Plus Peak Vista Inn & Suites. We were delighted to hear that our friendly staff was a highlight of your visit and that you were very satisfied with our prime location and beautiful rooms. It's unfortunate that our breakfast selection didn't meet your preferences, and we'll be sure to consider your recommendations as we look to make improvements to our guests' accommodations. During your next stay, we look forward to providing you with the experience you expected.

"Great property."

4
30/07/2018

Upon arrival the front desk was very welcoming. Check in was quick and she took notice of our request for a quiet room and put us in a room away from the elevator. The room was at the end of the hallway by an exit so we were able to park by the door and have easy access to room and vehicle. The room was clean, decor was nice and up to date. Daily breakfast was good with a lot of variety. The front desk had fresh baked cooks available throughout the day/evening. There were a couple of restaurants within walking distance and we close to our scheduled activities. Great property. Great staff.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our team, thank you for leaving such a detailed review of your recent stay here at the Best Western Plus Peak Vista Inn & Suites. It's great to know that our prime location was convenient for your visit and that our front desk staff was able to accommodate your request quickly. We're also happy to hear that you were able to enjoy our extensive breakfast selection and fresh baked cookies during your stay. We look forward to providing you with another great experience when your travels bring you back our way.

"Attentive staff"

5
30/07/2018

We stayed for a family reunion (we took up 7 rooms) and the staff could not have been more accomodating. They were all very friendly and responsive to any of our requests.The only concern was that they have placards in the room saying they would conserve water, yet the took our towels that were hung up every day.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our team, thank you for your kind words on your recent stay here at the Best Western Plus Peak Vista Inn & Suites. We are so thrilled to hear that our hard-working staff were highlights of your stay, and we're glad that we were able to accommodate all of your needs while you were in town for your family reunion. We'll mention your concerns with the water conservation with our team, and we appreciate you bringing this to our attention. We look forward to hosting you all again during your next trip to the area!

"Soccer weekend"

4
30/07/2018

Staff was beyond amazing. Could not have been more friendly or accommodating. We were a large soccer club group. We had multiple gatherings in the lobby and dining area and the staff was gracious about crazy kids and noise especially Dusk and Gina. Thank you.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Matty, Our wonderful staff strives to ensure all our guests feel at home and will be thrilled you appreciated their patience and assistance with your soccer group. Dusk and Gina will be particularly proud you mentioned them. If your travels bring you back to town, we welcome you to stay with us again.

"Vacation"

5
28/07/2018

The hotel was very clean and smelled very fresh. The staff was amazing, very helpful, smiling and friendly. The room was clean and comfy. Breakfast was different t each day and we really enjoyed the different foods. Will stay here again and will recommend this hotel to everyone!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Peak Vista Inn & Suites for your recent stay. We are happy you enjoyed your time with us and that everything met your expectations. It's especially important to us that you were pleased with the cleanliness factor, as well as the friendly service you received and the delicious breakfast we offered. We'll look forward to greeting you again the next time you visit Colorado Springs.

"Excellent location, beautiful facility and friendly and responsive staff!"

5
27/07/2018

Our favorite hotel on our entire two-week road trip! When we accidentally forgot to book an extra night, the management staff moved heaven and earth to keep us in our room for that extra night. Every where we went (lobby, pool, laundry, etc.) the building was clean and well kept. This is where we will stay on future trips to Colorado Springs.

"Back again"

5
25/07/2018

Booked this property for the 2nd time this year. Kids and I visit family isn't the springs for metro Denver and need a place to stay. We require the following out of our hotel: Clean and nice indoor pool Comfortable room Decent free breakfast Quite hotel away from traffic notice Safe location Elevator Military discount Friendly staff We stay here because they have all of the above and have never let us down. My kids love the window seat in the 2 queen room. It came in handy too when we had family come to our room rather than go to their house. We will probably be back again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jessica, It was our pleasure to host you again at Best Western Plus Peak Vista Inn & Suites. Our guests' best interest is always top of mind, and we're thrilled that you found so much to be happy about during your stay. Finding out that the comfortable and clean accommodations, excellent amenities, great location, and super value met your satisfaction means everything to us. We're also glad your kids had a great time during their time with us too. Please come back and join us again soon for another quality visit.

"Great place and location"

5
23/07/2018

Highly recommend this hotel. It is in a great location. Close to the interstate. Employees were wonderful. Loved our room with a view of Pikes Peak. The bed was very comfy. Liked the sitting area. The breakfast offered a nice selection.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Deborah, Thank you very much for choosing to stay with us here at Best Western Plus Peak Vista Inn & Suites. We are delighted to hear that you enjoyed our excellent location, beautiful views, and comfortable beds. We greatly appreciate you taking the time to share your thoughts, and we hope to have the pleasure of hosting you again in the future. Safe travels!

"This hotel was perfect for us!"

5
20/07/2018

We really enjoyed our 4 night stay! The staff were all so friendly! Always greeting every guest and making suggestions for places to eat and visit. Complimentary breakfast and evening snacks were great too! Plus they had delicious fruit infused water daily! The deluxe queen room was spacious enough for our family of 4. It was clean and the beds were comfortable. We really had no complaints!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It brightens the days of everyone here at Best Western Plus Peak Vista Inn & Suites to hear that you had a wonderful stay. Reviews like yours are a blessing and we were so fortunate to have had the chance to serve you. Our team is passionate about hospitality! Everything that we do is with your comfort in mind and we can't wait for our next chance to make your day. Come back soon!

"It's the little things that make the difference, in a good way "

5
20/07/2018

We stayed here for five nights... myself, my husband and our two sons (ages 16 and 20). Really nice and clean. Lobby was super nice. The little extras really stood out to us, like the really friendly staff who were great at making us feel welcome every time we walked through the lobby as well as recommending things to us in the town; also we loved that the lobby had, at all times, two different flavored waters infused with fruit, complimentary breakfast as well as complimentary evening selections too. They had chips and queso, meatballs, broccoli and cheese soup, Mac and cheese, lemonade, mango tea... one afternoon there were cookies at the front counter... we never knew what to expect day to day but it was always great and free! The ONLY thing we weren't super excited about the place (and I knew this from reading reviews before we booked our room) was the pool is really small considering the size of the hotel. Nice HOT hot tub. But the pool was mediocre. We didn't spend a lot of time doing that anyway so it wasn't a huge issue for us. Just an observation. Otherwise awesome stay for sure.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lynn, Thank you for choosing to stay with us here at Best Western Plus Peak Vista Inn & Suites for your recent trip to the Colorado Springs area. Our team thanks you for your lovely compliment about their friendly and helpful service. We are glad your family had a wonderful stay with us in one of our clean and comfortable rooms. Also, we are delighted that you enjoyed starting your day off with our scrumptious breakfast and that you appreciated our evening treats in the lobby. In addition, it is great to hear that you liked our hot tub, but we are sorry that you felt our pool was a bit small. The next time you visit the area, we look forward to you staying with us again.

"Best Western Hotel Stay - Colorado Springs"

4
17/07/2018

Great hotel and staff was very helpful and friendly. We had one small issue with our AC not working and the staff very quickly moved us to another room. They even sent someone up to our room to help us move our luggage. I felt like they went out of their way to make our stay a good one.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for staying with us at Best Western Plus Peak Vista Inn & Suites! We hope your time in Colorado Springs went well and appreciated the chance to serve you. Please accept our apologies for the A/C unit issue encountered, although we are glad the issue was resolved promptly and to your liking. Thanks again for choosing us, and please come back when you can.

"Family Vacation"

5
15/07/2018

We were registered at another hotel. We got to our room and it was awful! I got on booking.com registered with them. Called and verified our reservation and recieved the upper level with a slight mountain view like we had requested at the other hotel and didn't get! This was a much better choice!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Peak Vista Inn & Suites! While we're sorry to hear about your negative experience at the first hotel you went to, we are so glad we were able to provide you with the clean, comfortable stay that you expected. We hope you will come stay with us again next time you are in the area!

"Vacation"

5
15/07/2018

This place was very nice and accommodated all of our needs while on vacation. Would definitely consider staying with them again. It was clean and all the staff was very courteous. Price was good considering our other options we had to choose from.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We really appreciate you choosing to be a valued guest with us here at Best Western Plus Peak Vista Inn & Suites in Colorado Springs. It makes us very happy to hear that we were able to accommodate all of your needs during your vacation. We know how important it is to provide clean facilities and friendly service. We're grateful for the chance to serve you and would love to host you again.

"Great Hotel!"

5
14/07/2018

Rented three rooms for two days as part of a Boy Scout trip. First class hotel in every category. Clean, well maintained rooms and grounds, great staff, excellent free breakfast. Close to Garden of the Gods, Air Force Academy and REI. Plenty of good restaurants nearby too. Will definitely stay here next trip.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
What a truly wonderful review to read. We are delighted to know that you and your Boy Scouts enjoyed your time here at Best Western Plus Peak Vista Inn & Suites and were able to get out and explore the surrounding areas. We are also happy to hear that you appreciated our clean and well-maintained facilities, friendly service, and excellent breakfast options. Thank you very much for sharing your feedback with us, and we hope to be able to host you again in the future.

"Great Stay!"

5
11/07/2018

This was a great stay all around. The staff was friendly and the building/rooms were very clean and everything looked brand new. Breakfast was delicious. It was a close drive to numerous restaurants and points of interest.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jordan, It was an honor hosting you at Best Western Plus Peak Vista Inn & Suites. We're so pleased our clean, modern rooms were the ideal place to rest and that our location suited your needs. Our wonderful staff will be glad you felt welcome while you were here and that our tasty breakfast options got your day off to a satisfying start. Please come see us again soon.

"Great Budget hotel- Front Desk is amazing!"

4
11/07/2018

Our first impressions were great- the lobby is open and clean and the front desk clerk at arrival was SO welcoming. She even gave my son a small toy. My child remarked later that she was the friendliest and most helpful person he had ever met. The room was well appointed and I loved the walk-in shower. Breakfast was yummy (except they ran out of bananas). Overall it was a great choice for a one-night stay in CS. My only complaint was it was a bit pricey (I paid $200 for one night).

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Leah, How wonderful to hear that our front desk staff impressed you and your son! We're thrilled our clean, well-appointed rooms and delicious breakfast menu were just what you were looking for and that you appreciated the spacious walk-in shower. It's unfortunate you felt the rate could have been better as we work hard to ensure they're competitive. Should your travels bring you back to the area, we'd be proud to host you again.

"Stay with my son and daughter-in-law."

3
11/07/2018

This was the second hotel that my son, daughter in law and I stayed in during our stay in Colorado Springs. It was another disappointment. Shortly after entering the room, a large beetle type bug fell off one of the queen size beds. When I began to hang up my clothes in the closet, I discovered there was a suitcase in the closet! Did not realize when booking that we were next to a busy road. There was noise all night. Turned in the phantom suitcase the next morning and left that hotel. I must be spoiled by Texas hotels. After staying in two different hotels here in Colorado Springs, I must say that I am extremely disappointed by the quality of the rooms and the extremely high prices that they charge compared to the shape that the hotels and the rooms themselves are in! So far, both hotels that we have stayed in here seem old and dirty.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Carol, We appreciate your feedback. Please accept our apologies for any concerns about unwelcome visitors. We'll look into this further. In addition, we're sorry for any disappointment with the condition of the rooms as well as for any noise disturbance. Feedback like yours helps us improve and we hope you'll allow us the chance to offer you accommodations that are more in line with your expectations.

"Decent stay"

3
11/07/2018

Booked hotel last minute based on availability. Hotel was pretty clean. Checkin process went smooth and the lady at the desk was exceptional. We booked and thought we had a sofa sleeper so we stopped back down at the desk and no rooms have a sofa sleeper. She was apologetic and asked questions to find out how we thought there was a sofa sleeper. As she wanted to meet with that staff member as well as check all websites. Breakfast was very good and staff was good. Price was very high but we understand there was a few large events in the area that was driving the rate up-

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We appreciate you providing us with feedback about your recent stay. Our team was happy to extend kind hospitality to you and we'll be sure to commend our front desk attendant for her exemplary assistance. We're glad she was able to address any misunderstanding regarding the availability of sofa sleepers. As you also mentioned, our rates do vary depending on the season and major events taking place in the area. Having said that, It's good to know you enjoyed our tasty breakfast and had a satisfactory stay. Thank you for your input and we'd love to make your next stay even better.

"No Complaints."

5
09/07/2018

Clean updated room and a great breakfast. Pool was very nice. Lobby was very welcoming. Staff was very friendly. The front desk was especially helpful. I alway like the ice cold water in the lobby. The location is Great.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Wade, Our goal is to impress everyone who stays at Best Western Plus Peak Vista Inn & Suites so it's gratifying to know we succeeded with you. We're glad our welcoming accommodations and friendly staff helped make your trip special and that our breakfast selection was to your liking. Thank you for your kind words. We look forward to seeing you again the next time you're in town.

"Return trip to cheyenne"

5
05/07/2018

3rd time we have stayed here and no disappointments ever. Close to brother and family. Convenient areas for family if needed. Maintenance / cleaning staff always busy with tasks. Grounds always immaculate, exterior inviting and mountain view perfect!!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It is truly an honor to receive such kind praises about your recent stay at Best Western Plus Peak Vista Inn & Suites! We are thrilled to know you found our beautiful grounds, customer service, and lovely room accommodations all so satisfactory. We're also glad to hear that our hotel is in close proximity to your family! Guests that return time and again pay us the greatest compliment. Until next time, take care!

"Vacation 2018"

5
03/07/2018

The staff are friendly and helpful and they even have in the evening a snack for guests. Shower pressure was awesome, the view is beautiful if you get one. We have no complaints. Breakfast had a variety of options

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Julia, Our friendly staff truly enjoyed hosting you and will be thrilled you appreciated their efforts to make you feel at home. We're so pleased our evening snack and excellent breakfast selection added to your enjoyment and that you were able to relax and enjoy the beautiful views. If you find yourself back in the area, please come see us again at Best Western Plus Peak Vista Inn & Suites.

"Summer Stay at Best Western"

4
01/07/2018

The hotel is clean, the staff professional and knowledgeable about the area and sites to visit. The room was very comfortable, clean and met my needs. I greatly enjoyed the softness of the bedding, pillows and mattress.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tina, We couldn't be more thrilled to hear that you loved your stay at the Best Western Plus Peak Vista Inn & Suites and found the room and bed comfortable and accommodating. It was truly our pleasure hosting your stay, and we hope to see you again next time you're in town!

"Summer Vacation"

4
30/06/2018

Hotel very clean, staff very friendly, breakfasts options plentiful. Enjoyed evening light snacks. Always coffee and infused water available. Room was small but clean. Bathroom extremely small. No place to hang towels.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We appreciate you staying with us and taking the time to share your thoughts. Our friendly staff will be glad you felt welcome while you were here and that our variety of breakfast options was to your liking. Thank you also for your compliments on our snacks and beverage service. It's great to hear that you had a comfortable stay. However, we're sorry you found the accommodations a bit smaller than you were expecting. We have several different room styles and would be happy to help you find more comfortable accommodations the next time you're here. Please come see us again soon.

"Nice Hotel"

5
28/06/2018

We stayed a couple of nights at the Best Western Plus Peak Vista in Colorado Springs. The hotel was perfect for our needs. The facilities were well maintained and the rooms were very comfortable. The staff was friendly and efficient. The breakfast in the morning was very good. The hotel is in a good location for exploring Colorado Springs. We will definitely stay here again if in the Colorado Springs Area.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are pleased that you had a five-star stay with us at the Best Western Plus Peak Vista Inn & Suites. It's a delight knowing that you found our well-maintained facilities to be perfect for all your needs. Comfortable rooms and friendly staff members are what we aim to provide our guests, and your recognition is so encouraging. We look forward to the opportunity to deliver you another excellent stay on your return to our fantastic area.

"Highlight of BW chain"

4
21/06/2018

The building itself is a bit old as well as the rooms. But: the rooms are spacious, comfortable, light and clean as well as the bathroom. You can open the windows a little bit for fresh air at night. The staff is friendly and helpful in any case. All in one: this BW is one of the best BW we ever had on our travels. This Hotel is situated in the northern part of town. Close by is "Salsa Brava" - a restaurant we can highly recommend.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Dietmar, It's wonderful to hear that you found the Best Western Plus Peak Vista Inn & Suites to be a pleasant stay during your travels. We're glad to hear that you enjoyed the clean, comfortable, and spacious rooms and that our staff were always able to help you. We appreciate you taking the time to leave your feedback, and we look forward to seeing you again the next time you're in the area!

"First Rate Stay near Pike's Peak"

5
18/06/2018

The friendly staff and comfortable room combined to make this an enjoyable stay. The staff provided me with exact directions to Garden of the Gods and a nearby restaurant. We'd stay here again if in the area.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Anna, We're overjoyed to hear that you thoroughly enjoyed your five-star stay with us at Best Western Plus Peak Vista Inn & Suites thanks to our friendly staff, comfortable accommodations, and central location. We'll let our team know that you appreciated their helpful service and on-point recommendations! We're looking forward to your return so hurry back!

"Excellent property"

5
17/06/2018

This is one if the nicest Best Westerns we have stayed in. Friendly and super clean. They offered night time snacks, which was excellent. I would recommend staying here. Easy location to get to, lots of stores nearby.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Our team takes pride in maintaining our facilities to our high standards and providing our guests with the friendly service that they deserve, and it warms our hearts to hear that you found this to be true. We are also glad to know that you appreciated our central location. Thank you for sharing your kind feedback with us, and we hope to see you again soon here at Best Western Plus Peak Vista Inn & Suites.

"Good base"

5
16/06/2018

The Inn is just as expected. It provided a good evening of rest while enjoying the activities close by. The breakfast is great. The location has quality dining establishments within walking distance. Very good value.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
What a wonderful review of Best Western Plus Peak Vista Inn & Suites! It fills us with pride to know our restful accommodations, and delicious breakfast ideally met your expectations. We're also happy you enjoyed being so close to a variety of terrific restaurants. Many thanks for your warm compliments. It was a pleasure to provide you with great value, and it would be a privilege to host you again.

"Colorado Tour"

5
16/06/2018

My family and I were very impressed the moment we pulled into the parking lot. We had stayed in several chain hotels throughout our 10 day tour of Colorado, and we definitely experienced the best for last. The staff, the amenities, and the cleanliness was all top notch. We already thought Colorado was a beautiful state, but to end the tour in Colorado Springs at this Best Western was the frosting on the cake.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Your glowing review of Best Western Plus Peak Vista Inn & Suites made our day! Our team is proud that our attentive service, luxurious amenities, and spotless accommodations exceeded your expectations. We're delighted we could help you end your tour of Colorado on such a high note! Many thanks for your enthusiastic praise and we'd be honored to have you return.

"Comfortable stay"

5
15/06/2018

We stayed here while attending a wedding in the area. The room was nice and quiet, breakfast was great, and staff was very friendly and accommodating. This trip put Best Western on my radar for future travel

"One night stay"

3
14/06/2018

I agree with an earlier review. The hotel seemed pretty nice, the staff nice. But there were maintenance issues that is the reason I give this Best Western a mediocre review. The first room we had had some type of plumbing issue in the drain of the shower. We reported it, a maintenance guy came up, heard the noise and radioed the front desk we should be moved. And they did, only for us to have a toilet issue in the second room, you had to hold the lever down in order for it to flush. Very frustrating! We reported that also but just told the front desk not to bother with it as we were in for the evening and about to take a shower anyway. Just told them to make sure it got reported. For the extra trouble, we asked that they try to adjust our nightly rate, but that failed to happen. If this property is new, it certainly looks older.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We appreciate your constructive feedback. Our maintenance team takes great pride in their work, and they will be investigating the issues that you experienced with the rooms that you were in. We always strive to provide our guests with a comfortable and smooth visit, and we apologize that we were not able to do so fully for you. Thank you for sharing your feedback, and we hope to have the opportunity to host you again in the future and show you the full value that we strive for.

"Good stay."

5
11/06/2018

Good stay. Clean rooms. Nice staff. They let us check-in early after a day of traveling that was the best and much needed. Thanks can't wait to stay again. The staff was excellent and super friendly making things very easy after a long stressful day of driving.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Nate, Our friendly staff was happy to accommodate your early check-in request and ensure you were able to relax after a long day of travel. We're so pleased you enjoyed your stay at Best Western Plus Peak Vista Inn & Suites, and we look forward to hosting you again the next time you're in town.

"Beautiful Hotel in your standard Business Park"

5
10/06/2018

For us, this was a one-night stop on our way to Albuquerque, NM from Omaha, NE. Located in a Business Park with several other name brand hotels and a few restaurants. The public spaces were clean, warm and inviting. Bairie did a lovely job finding us a king suite for the night and offered assistance with luggage, dinner recommendations and plates/napkins/utensils for Old Chicago carryout we had. The suite was on par with the king suite we had a Best Western Premier in Cody, WY. Large room with sofa, coffee table, desk. microwave, fridge, TV, a comfortable King bed, a cushioned window seat/shelf and a clean bathroom with shower, Restful night sleep - plenty of hot water in the AM. Breakfast very good with hot scrambled eggs, bacon, sausage, English muffins, toast, cereal, fresh fruit, etc. Gina was awesome help getting our forward BW reservation made.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
On behalf of our team at Best Western Plus Peak Vista Inn & Suites, thank you for choosing to stay with us during your recent travels! We are so glad your accommodations and the amenities provided met your expectations. It is wonderful to hear that our amazing staff made sure you had everything you needed for an enjoyable stay and that you had a wonderful breakfast before leaving. We hope to see you again if you are ever back in the area!

"Everything we needed!"

5
06/06/2018

My sister and I stayed four nights to attend the festivities surrounding the Air Force Academy graduation. We like best Western for the amenities, and this one did not disappoint. The first thing I noticed was the well-stocked snackies near the front desk. The room was clean, and quiet, even though it was near the elevator. There was a good variety of breakfasty foods in the morning. I never got around to filling out the little green sheet, but one of the questions was, “What was your favorite part of breakfast?” Everything I needed was there, and I was able to keep my regular routine going, so I would have to say the best part was the very helpful, and friendly staff. They were the best!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was a pleasure to be able to host you here at Best Western Plus Peak Vista Inn & Suites during your recent visit to the area for the Air Force Acadamy graduation, and we are delighted to know that we fulfilled your expectations. Having a clean and comfortable room, a restful nights sleep and a solid breakfast to start the day off right are all important while away from home, and we are glad to hear that you appreciated all of these aspects of your time with us. Thank you for sharing your feedback, and we hope that you had fun at the festivities!

"Overnight stay"

3
02/06/2018

No huge complaints, the people were nice, the room was clean and functional. It just lacked the professionalism that would make it rank higher. There were some maintenance issues that lead me to believe it is an older property despite looking new on the outside.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lisa, Thank you for choosing to be our guest and providing feedback about your stay. It's great to know that you were pleased with our friendly staff and clean, functional accommodations; however, we apologize if you experienced any issues while you were here. Next time, please reach out to our front desk team so we can offer a solution. Your comments are appreciated, and we'd love to make your next stay even better.

"On the poor side of average."

2
29/05/2018

The Best Western Plus Peak Vista Inn & Suites in Colorado Springs, CO bills themselves as a step up from a typical Best Western. Let me say that from the outside it is pretty and it is nice in the lobby but the rooms are pure Best Western. For over $200 per night I expected better. The bed was terrible, the room was just a regular hotel room with a cheap partition and a couch that was so uncomfortable you could barely sit on it. The closest was tiny and the bathroom looked like it was off route 66. They put my wife and I for some reason in the only handicapped room so the bathroom suffered from terrible design and a filthy plastic stool for sitting in the shower. The place was overrun with kids and even though from 10pm to 12 the pool was supposed to be for adults only this policy was not enforced and when we tried to go early in the morning it was closed for maintenance. There were no services besides breakfast and that was overrun by rude guests. While the staff was nice the place was just not worth the extra 75 dollars over other options in the area.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Charles, We appreciate the time you've taken to provide us with feedback about your recent stay. It's nice to know that our property's attractive exterior and lobby areas made a favorable initial impression. Please accept our heartfelt apology for any aspects of your stay that weren't in keeping with this. It saddens us to know that we didn't deliver the value you anticipated. Your comments will be discussed by our team with the intention of creating a better guest experience. We hope the rest of your travels were otherwise enjoyable. Thank you for reaching out to us and we'd love an opportunity to make this up to you.

"One of the best hotels I've been in for the price"

5
28/05/2018

I rarely give five stars for a hotel, but the Best Western Plus Peak Vista Inn deserves it. It was well worth the price we paid via AAA. The staff is amongst the friendliest I ever met, always welcoming us each time we entered the lobby. The continental breakfast was varied, hot (when it needed to be) and delicious. Other guests' children really enjoyed watching the pancake machine. The breakfast room staff was amazing, always resolving any concerns we had (didn't see the fresh fruit so she brought them to our table; didn't see oatmeal toppings--she apologized and brought them to our table, even offering to serve us). There even was an afternoon snack (soup, chips & salsa, mini tacos). Our room was very clean and very quiet. The location is perfect--just off I-25 and within minutes of Garden of the Gods.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Tary, Your review brightens our day! We are thrilled to know that you enjoyed your time with us so much, and it warms our hearts to have been able to provide you with the type of visit that we aim to give all of our guests. We know the importance of good service, and we take great pleasure in catering to all the needs of our patrons. We are also glad to know that you found your room to be clean and quiet and enjoyed our breakfast offerings. Thank you very much for choosing Best Western Plus Peak Vista Inn & Suites, and we would love to serve you again soon!

"Beautiful Hotel"

5
28/05/2018

My wife and I spent one night here while on a 10 day road trip. This was by far the nicest of all the hotels we visited. Clean, attractive, great room, nice pool/hot tub area and the best comp breakfast of our trip. Front desk staff friendly and helpful - made dinner reservations for us and told us how to get to the historic Broadmoor Hotel just to see it and have drinks at rhe Golden Bee bar. I wouldn't think of staying anywhere else in Colorado Springs!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Receiving such positive and glowing feedback from our guests always puts a smile on our faces, and we are thrilled to hear that you enjoyed your time with us here at Best Western Plus Peak Vista Inn & Suites. We love to provide our guests with clean rooms and excellent customer service, and it makes us glad to know that you enjoyed both of these aspects. We are also happy to know that you were able to make use of our pool and hot tub. Thank you very much for sharing your thoughts, and we look forward to hosting you when you return to Colorado Springs.

"BW plus, CO Spgs"

5
25/05/2018

Very nice hotel, loved the 2nd floor balcony & the help-yourself free breakfast. Helpful, very attentive staff. The orange water was a nice touch. Excellent location, easy in & out to/from I-25. Will definetely be coming back here!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We couldn't be more overjoyed to hear that you had such a positive experience with us. Thanks for being a valued guest with us here at Best Western Plus Peak Vista Inn & Suites. We're happy to see that you enjoyed our second-floor balcony and delicious breakfast buffet. Also, our friendly staff will love seeing your kind comments about our attentive team. We appreciate you letting us know that our location worked well for you; please return so we can exceed your expectations once again during your next visit.

"Great place to stay"

5
25/05/2018

The staff were very friendly. They did not get up set if they were asked to do something for me late at night. Very polite Staff. Very clean rooms. great maid service. I got my first Best Western Coffee Mug. I Love it. kitchen staff washed it out for me and put coffee in it before I left on my travels.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Alan, At Best Western Plus Peak Vista Inn & Suites, our team is here to make your stay as comfortable as possible, so we're proud to hear this was your experience. From our kitchen staff to housekeeping, we'll let them know how much you appreciated their attentive service. Enjoy the coffee mug and come back for another five-star experience.

"Friendliest Staff"

5
23/05/2018

The hotel was beautiful, breakfast was good and the staff was exceptional. During breakfast the staff were waiting on you as if you had gone to a restaurant. Thanks for making the start of our vacation a wonderful experience.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are thrilled that you enjoyed your stay here with us at Best Western Plus Peak Vista Inn & Suites. It is wonderful to know that you found your breakfast scrumptious and that our team provided you with exceptional service. Should your travels bring you back to the area, we look forward to having you stay with us again.

"Good Times in Colorado"

5
21/05/2018

The room was excellent, It was clean bed was so soft . Bathroom was clean it was a well set up room everything was neatly placed. The AC Unit worked great the staff its self was excellent very helpful with anything you needed to ask for, Parking was not a problem. You felt safe inside and outside of the hotel. The Front Desk Staff was very helpful with directions to several areas we wanted to see. Breakfast was great one of the best we had during our 5000 plus miles traveled on this trip. Becoming a Best Western Rewards Member was the best thing we ever did in joining for traveling. We always look for a Best Western Plus when we travel because we know the excellent service you get as being a member. Can't wait to see you again soon on our next adventure..

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mike, We're overwhelmed by your warm praise of Best Western Plus Peak Vista Inn & Suites! It's an honor to have earned your enthusiastic loyalty to our brand. Our team was proud to provide you with the safe, clean, comfortable accommodations and superior breakfast you've come to expect from our locations. We greatly value our Rewards members and we're delighted that our attentive, informative service reflected this. It's also wonderful that parking was convenient for you. We can't thank you enough for your kind words. It's our hope that your trip was enjoyable and we look forward to hosting you again when you return.

"Great Colorado Springs Stay"

5
20/05/2018

The hotel staff was incredibly friendly and helpful. We had one issue that required maintenance attention and they were there within 5 minutes and the issue was fixed immediately with a smile. I want to give particular kudos to Gina, Dusk, Gabrielle, Amber (all front desk) and Jesse (Maintenance). Everyone always had a smile on their face and were happy to help with any questions we had during our stay. If all hotels conducted business in the way this location did, traveling would be very pleasurable.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We couldn't be more grateful to receive your great review. Thanks so much for choosing to be a valued guest with us at Best Western Plus Peak Vista Inn & Suites! We're thrilled to hear that so many members of our staff were able to provide excellent service; we'll pass along your kind words to our hard-working team. We really appreciate you choosing to stay with us during your visit to Colorado Springs. Please hurry back soon for another visit.

"Pleasantly Surprised"

5
20/05/2018

This was my first stay at a Best Western Property. I must say I was thoroughly impressed with the overall quality of the hotel, that staff, and the service overall. The daily breakfast was great but the evening snacks were amazing.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Here at Best Western Plus Peak Vista Inn & Suites, we love being able to provide our guests with a high value and comfortable accommodations. We are honored that you chose to stay with us for the first time and that we could introduce you to all that the Best Western brand has to offer its guests. Please come back and see us again, and we will have the snacks waiting!

"Wonderful friendly staff, great place to stay"

5
20/05/2018

The nice young lady at the front desk was very happy, helpful, and friendly. The morning staff was as well. Any questions or help you needed, they were available and didn't mind at all. The location was great being near a trailhead for the NewSanta Fe Regional/ Pikes Peak trail of you wanted to cycle or run outdoors. Rooms were quiet, comfortable, and clean. Would definitely stay again when in the area.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for sharing a terrific review of your stay with us here at Best Western Plus Peak Vista Inn & Suites! We are so happy to hear that you would visit us again when you are in town. Our goal as a team is to provide exceptional experiences and we are delighted that you felt well cared for. As you shared, our location is perfect for a variety of natural attractions! It would be a joy to serve you again.

"Overall excellent place to stay with friendly staff."

5
18/05/2018

Friendly greeting, Provided snack/dinner, good breakfast, pleasant room. and a bonus. My wife left her cell phone - we received an e-mail about 3 hours after we checked out . The front office wrapped it for pickup as we had traveled to New Mexico and did not want to incur 6 hours extra travel. UPS picked up the phone and it will be delivered on Monday.

"Great property"

5
17/05/2018

Good property located in Colorado Springs. Close to downtown, staff was wonderful, and breakfast was hot and delicious. Very clean. Convenient hour drive to Denver. Will be coming back in the near future

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Christanaasa, Thank you for choosing the Best Western Plus Peak Vista Inn & Suites! We pride ourself on providing an exceptional guest experience, so we're thrilled to hear that you thoroughly enjoyed your stay! It's also great to know that you loved the location as well as the cleanliness of our accommodations! It's also wonderful to know our staff exceeded your expectations, and breakfast was delicious! We appreciate your five-star review and look forward to your next visit with us!

"Exceeded my expectations!"

5
15/05/2018

What a beautiful hotel. We were greeted by helpful and friendly staff, our room was more than sufficient, and everything was new and spotless. The bed was comfortable and the shower water pressure was amazing. We slept great and thoroughly enjoyed a good breakfast. Definitely would stay again if we visit.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jenny, We want everyone who stays at Best Western Plus Peak Vista Inn & Suites to have an amazing visit, so it's great to see we accomplished that with you. Our friendly staff will be thrilled they were a highlight of your stay and that our clean, comfortable rooms were the ideal place to rest. Thank you for sharing how much you enjoyed your stay. Please come see us again soon.

"A Great Place To Stay"

5
15/05/2018

I would rate this place higher if I could. First and foremost for me is cleanliness. This place was spotless, very well kept. The breakfast was good and ample. From fresh fruit to fresh make your own pancakes (you just push a button, the appliance does the rest) to fresh yogurt and eggs, bacon, sausage, biscuits, pastries and cereal, there's plenty to get a good start to your day. But it was the staff that was most impressive. From the clerks to the ones serving breakfast, everyone was super friendly and very helpful. They did everything to make sure our stay was comfortable and great. I mentioned to one of the clerks how nice everyone one is and he deflected the compliment to the owner. He said he is the nicest person he's ever worked for and it comes from the top down. If ever in the Colorado Springs area again and need a place to stay, there's no question as to where I'll stay.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Joseph, At Best Western Plus Peak Vista Inn & Suites our goal is to impress all our guests, so it's gratifying to know we succeeded with you. It's wonderful to hear that our incredibly friendly staff was able to assist with all your needs and that our clean, inviting rooms were just what you were looking for. Thank you also for your compliments on our variety of breakfast options. It will be a pleasure hosting you again the next time you're in town.

"Please figure out technology..."

1
14/05/2018

I know most don't come here to work but some have too. Internet connectivity is horribly unreliable 1000+ ms latency and you cant even get MB (yes downloads speeds are kb) downloads. I would recommend this but if you cant get 1995 technology in 2018, I cant imagine where else you are falling behind. Trans-fats and Zima anyone?

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Todd, We are sorry to hear that our Wi-Fi connectivity was a problem for you. As Wi-Fi speeds are dependent primarily on traffic external to our property, we hope that the many positive aspects of your stay with us could more than make up for it. Our maintenance team appreciates your concerns and will work to rectify any issues. Come back and see us again when you are in the Colorado Springs area.

"Exceeded Our expectations."

5
11/05/2018

Best Western Plus Peak Vista Inn & Suites Exceeded our Expectations. Best View of Pikes Peak we saw from Anywhere in the Area. Helpful and friendly Staff. Would HIGHLY RECOMMEND this property to Anyone Staying in the Colorado Springs Are_

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mark, Thank you so much for recommending Best Western Plus Peak Vista Inn & Suites! We're thrilled to have exceeded your expectations. With unbeatable views and dedicated service, a stay with us is always one to remember. We look forward to seeing you again!

"Very clean and comfortable stay"

5
07/05/2018

Nice,new hotel in area of other high end hotels. Nice touches include fruit infused water and cookies. Easy interstate access. Safe area. Great breakfast-hot and cold options. Comfortable beds. Shower only in bathroom. Near attractions.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are very pleased that you had a great stay with us here at Best Western Plus Peak Vista Inn & Suites. Our team is glad that you found your room clean and comfortable and that you appreciated our convenient location as well as our complimentary snacks and breakfast. The next time you visit the Colorado Springs area, we look forward to having you stay with us again.

"Great breakfast"

4
07/05/2018

This is a very good motel. the front desk staff was very welcoming, and Dusk was very cordial, informative and efficient in checking us in. The room was pleasant, quiet, and clean, Excellent upgraded shower and TV. Very reasonable price. Breakfast was OUTSTANDING with tasty fresh REAL food. Bacon and sausage, scrambled eggs with cheese, biscuits & gravy,,,very nice. Very organized, extensive, and clean. Facility is beautiful..

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Doug, It was a pleasure hosting you during your recent trip. We're thrilled our clean, quiet rooms offered you the ideal place to relax and that our upgraded shower and TV added to your comfort. Our friendly staff was happy to provide you with information about the area and will also be glad you enjoyed the delicious breakfast selection. Thank you for the wonderful review. We look forward to seeing you again the next time you're in town.

"Loved this hotel!"

5
05/05/2018

My husband and me recently stayed 3 nights (Sat. thru Tues) at this hotel. Everything was great. We had a 4th fl., king room suite with mountain view. Room was very clean, comfortable bed, separate sitting area, plenty of storage, cute window seat to view the mountains in the distance. I never heard a peep from outside/or our neighbors. We also very much enjoyed our 3 breakfasts. Sunday morning was a little crowded/busy but we got seats within minutes of arriving. The breakfast workers constantly refilled anything running low. They were on top of things. Hotel was centrally located to where we needed to be. Liked how there were a few restaurants within walking distance. We actually ate at two of them. Cold water/coffee always available in the lobby. I would recommend this hotel and I would also love to stay here when we return.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Wow! What a wonderful review of your stay here at Best Western Plus Peak Vista Inn & Suites. It was an absolute joy to have you with us and we are thrilled to hear that your experience was exceptional. We believe that the little touches make all the difference and we are so happy to see that amenities like our window seat, tasty breakfast, and lobby refreshments added up to a big value. It is terrific that our location was perfect for you as well! Your recommendation means the world to us and we can't wait to have you back.

"Great place to stay!"

5
05/05/2018

Look no further! The bed was extremely comfortable. The partition wall that goes between the couch and the bed area helped filter light so I could read without the light disturbing my daughter who was trying to sleep. The breakfast was hot and delicious with plenty of options. While I love dogs, I am very allergic to them. Since so many hotels are now pet friendly, it was great to spend a night at a hotel and not have to worry about allergies, as they are not pet friendly. Thank you.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for taking the time to tell us why you loved your stay with us at Best Western Plus Peak Vista Inn & Suites! We're thrilled to hear that everything from our hot breakfast to our well-appointed rooms made for a restful and enjoyable stay. We appreciate your encouraging compliments, and we hope to have the pleasure of hosting you again soon!

"Good overall"

4
03/05/2018

A quiet location, but not far from local attractions. Hotel was clean, service was very good, and rooms were up to Best Western standards. The 'free' breakfast was good, and the service at breakfast excellent. For future visitors, this hotel is walking distance to a number of bars and restaurants. This is not obvious from the hotel description, but probably should be! Overall a very pleasant stay

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Jim, Your review is such a treat for our team here at Best Western Plus Peak Vista Inn & Suites! We were excited to provide you with a positive, comfortable stay. It sounds like you took full advantage of our terrific location and we're happy that you were pleasantly surprised! Thank you for sharing your tip. We can't wait to serve you again.

"Good location"

4
03/05/2018

Clean rooms, good service, not too noisy, internet quality acceptable, breakfast quality good for a reasonably priced hotel and service very good. They held a disabled access room for us on the first floor with a phone call 4 days before which is better than average even for more costly accomodations.

"security"

2
01/05/2018

4 night stay one car broken into (glass in parking spot) most of the day, 3rd night someone took a crowbar and tried to pry the driver side door open. Might have been more damages but that's what I noticed. Signs posted all over parking lot that management takes no responsibility for car damages - appears to be a big problem at this hotel location. The hotel itself is fine, just wouldn't stay there again due to the parking lot security issues - just not worth the risk

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for coming to us with your concerns. The safety of our guests and their possessions is paramount to us and we sincerely apologize for any situations that made you feel uncomfortable in our parking lot. Please know that we take these matters seriously and intend to investigate fully. We advise our guests to report any situation to the proper authorities. It saddens us to know that this detracted from your otherwise positive impression of our hotel. We appreciate your feedback and hope you'll consider choosing us again in the future.

"co springs stay"

4
30/04/2018

The location is convenient, and downtown is about a 15 minute drive. We had a 4th floor updated room which was spacious enough and clean. The front desk and breakfast service was good, and the selection at breakfast was adequate. If you are a light sleeper, I would recommend requesting a room off of the highway.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Lora, We're glad you enjoyed your recent stay at Best Western Plus Peak Vista Inn & Suites and found our front desk staff friendly and helpful. We apologize for any highway noise you noticed, but we're glad to hear that you found our location convenient. Please keep us in mind the next time you plan to visit the area. We would love to welcome you back.

"Good Location"

5
29/04/2018

Front desk staff was friendly & helpful. Breakfast was good. Room was nicer than your standard BW plus towels were large and thicker than what you normally get. I loved the shower head in the bathroom. The Peak Vista Inn is not far from a wide variety of restaurants and the tourist attractions of Colorado Springs. Would definitely stay there again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
At Best Western Plus Peak Vista Inn and Suites, our highest priority is the comfort and satisfaction of our guests, and nothing is better than receiving great reviews. Thank you so much for your kind words, we're glad that you enjoyed your time with us. Our friendly staff works hard to provide a great experience for all visitors, and we're happy to know that you received friendly service and a delicious breakfast. Also, thanks for letting us know that you loved our shower heads and found our location convenient and fun. From all of us, we would like to thank you for your excellent review and can't wait to serve you again in the future.

"Hilton, Marriott please note: hotels don't need to be ugly boxes"

5
25/04/2018

This hotel has nearly all of the amenities one would find in a Hampton Inn or Marriott Courtyard: very comfortable bedding, attractively decorated rooms with everything you'd need. Free breakfast buffet. There's one big difference: Peak Vista has a great looking stone and wood front lodge design, and mature pine trees surrounding the property which overlooks the mountains. The neighboring Hampton Inn and nearby Marriott are ugly, barren blocks set the wrong way to take advantage of the view. Hilton and Marriott need to consider the outdoor setting and appearance of the hotels they are building. They are way behind Best Western Plus on this. If in the area, I'd stay here again. I enjoyed it and was sorry to leave.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you so much for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites! It makes our day to hear that you enjoyed such a positive experience during your visit, specifically the bed and breakfast. We're so glad that you found the decor and landscaping to be ideal and incorporated well with the surrounding views. We appreciate your kind words and hope you will stay with us again next time you are in the Colorado Springs area.

"Great Place to Stay"

5
24/04/2018

After spending part of our week in Denver at a Hilton property, we traveled to Colorado Springs for the remainder of the week. This hotel, hands down, was better than the Hilton we were in. Beds were comfortable, coffee and fruit infused water available 24/7 in lobby. We are not breakfast people, but area appeared well stocked, organized, and clean. Grounds and building were clean and well maintained. Mountain views are stunning. Food and shopping nearby.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Thank you for making Best Western Plus Peak Vista Inn & Suites a part of your journey! We are so excited to receive your five-star feedback and appreciate you detailing some of the highlights of your experience. Nothing complements our incredible vistas better than a cozy, home-away-from-home experience. We look forward to your next stay!

"Work trip"

5
23/04/2018

Working near by and choose this place to stay. Would highly recommend it, the room was very well appointed and the morning breakfast was good as well, very typical for state side offerings. close to freeway if you are traveling through. good restaurants close by

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear James, We're honored by your warm recommendation of Best Western Plus Peak Vista Inn & Suites! It's great to know our location was convenient for work and we hope your business trip was productive. We're also delighted that you enjoyed our well-appointed accommodations, tasty morning breakfast, and proximity to the freeway and restaurants. Many thanks for your kind words. We hope to see you again soon.

"Always friendly staff and great breakfast!"

5
22/04/2018

Everyone here is very nice and accommodating. The hotel is always clean and has a great breakfast. Close to shopping and restaurants. This has been a stop over stay several times and each time the experience is the same. This is a great hotel for the price.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Janett, We're proud to include you among our returning guests. It's great to hear that our friendly staff and clean, cozy accommodations keep you coming back to stay at Best Western Plus Peak Vista Inn & Suites. Thank you also for sharing how much you enjoy our delicious breakfast selection. We look forward to seeing you again soon.

"Don't miss staying here!"

5
18/04/2018

This hotel is an example of how hotels should be run! The staff at the front desk were welcoming and friendly; they made you feel like you were old friends! The hotel itself is beautifully decorated and spotless. Rooms are comfortable and updated and clean. The breakfast was wonderful with lots of options AND the breakfast staff made a point of keeping everything clean, stocked and they interacted with the guests in a friendly and welcoming way making sure everyone had what they needed. I'd stay the overall service was exceptional! If you need a nice place to stay in Colorado Springs, don't miss this hotel!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Linda, Our team here at Best Western Plus Peak Vista Inn & Suites is overjoyed to be recognized as a great option in Colorado Springs. We take pride in delivering a value worth getting excited about and we're thrilled that our spirit was evident throughout your stay. A warm welcome always gets the visit off to the right start! Your recommendation means so much to us and we would be so happy to have you back for another stay very soon.

"At home for 22 days"

5
15/04/2018

Gina and her staff (especially Gina) made me feel that they had my back with any issues that would come up. Gina is a professional. She can run the hotel, she will run a company or organization at some point in the future or at least she should. She handled a difficult situation with honesty and was relentless in getting me what I needed. She did this doing 3 other things at the time... never sweated. Her boss should be commended to for selecting her. The housekeeping staff were weak on English but I guess that's the way of the world now. They were professional, hard working and very nice ladies but if I didn't speak Spanish I'm sure I would have been a bit frustrated. Oh yeah, great views of the mountains.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Bruce, Thank you for choosing Best Western Plus Peak Vista Inn & Suites! We are so happy that you found the service of Gina to be such a highlight of your visit. She is an absolute star! Our whole team strives to reflect a spirit of hardworking, personal care. We can't wait to host you again!

"Friendly and Comfortable"

5
15/04/2018

We stayed one night before flying home from Denver. The room was spacious and comfortable for a night in. We watched the April snow from the comfort of our room. Refrigerator and microwave were a plus.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
It was our pleasure to provide you with a clean, comfortable place to spend the night prior to your flight. We're thrilled our spacious accommodations offered you a place to enjoy the snow and that you appreciated the in-room fridge and microwave. If your adventures bring you back to the area, please come stay with us again at Best Western Plus Peak Vista Inn & Suites.

"Great hotel!"

5
14/04/2018

Very nice room. Loved the shower. Most of the time, the shower heads are too short for my husband, but this was perfect and great water pressure. Also, one of the best breakfasts I've ever had at a hotel. Would definitely stay at this hotel again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are so happy that you would stay with us again here at Best Western Plus Peak Vista Inn & Suites. Our goal is to provide experiences worth returning for and your review is a tremendous compliment. Hearing that our breakfast is among the best is outstanding! Come back soon.

"Loved this place"

5
12/04/2018

We stayed one night while we were in Colorado Springs. A very good Best Western Plus! Room was very clean (king suite), bed was comfortable. Breakfast had many choices. What we greatly appreciated was that the sound on the two TV's in the breakfast area was turned down very low, so we could enjoy our meal in peace. Most hotels have the TV set on news and blasting! The last thing we want on a vacation is to hear all the bad news. Also, every single employee at the hotel, from desk staff to breakfast worker to maids...all greeted us with a smile and good morning.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Kathy, It was our pleasure to have you stay with us overnight here at Best Western Plus Peak Vista Inn & Suites. It makes us smile to know that you had a fantastic experience in your large and comfortable king suite. In addition, we are glad you liked our delicious breakfast as well as found our entire team friendly and helpful. The next time you visit the Colorado Springs area, we look forward to having you stay with us again.

"Simply The Best!!"

5
09/04/2018

Came for a quick get away. The lady that checked us in was very welcoming and friendly. The room was clean and quiet and the pool was awesome. I had a bottle of wine and did not have a cork screw, so the front desk gal made sure to find me one, super helpful. I have stayed here a few times and I my favorite thing is the staff. They really do make you feel welcome and put guest service at a standard of excellence.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Niki, Returning guests pay us the greatest compliment by continuously choosing to stay with us. We are thrilled that you enjoy each visit with us. Our team will be delighted to know that their dedication to customer care goes a long way. We look forward to your next stay!

"Great hotel"

4
08/04/2018

This is a nice hotel on the north side of town. The rooms are a good size and clean and the staff is very friendly and helpful. The included breakfast buffet is similar to what you find at other BW+ locations. There are a couple of restaurants within easy walking distance for dinner options.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Chet, We're honored you chose to stay with us and we appreciate you taking the time to share your experience. It's great to hear that our location was perfect for enjoying local dining options and that our tasty breakfast selection provided you with a satisfying start to the day. Our staff strives to ensure all our guests feel at home and will be happy to know they were a highlight of your visit. Thank you for sharing how much you enjoyed your stay in our clean, spacious rooms. We look forward to seeing you again soon.

"Family friendly"

4
07/04/2018

We had a reservation at the Clarion on Bijou St. The day of check in, we were informed that they don't rent out rooms to locals. The 3rd party that we made our reservation through called best western and they were very welcoming and accomidating!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are thrilled to hear that you chose Best Western Plus Peak Vista Inn & Suites for your recent local getaway! It makes us glad to know that we were able to accommodate your needs and work out the misunderstanding with the reservation. It is always a pleasure having families stay with us, and we would love to see you again in the future if you ever need a quick escape again!

"Highly recommend!"

5
06/04/2018

From the minute we arrived to the minute we checked out the experience with this hotel was top notch. All the staff I interacted with was friendly and very accommodating. Gina checked us in and she was very friendly and polite. The breakfast staff was superb, always coming around asking if we needed anything. I was asking the gentleman in maintenance what we needed to see while in town and he gave us some ideas along with directions to get there. Would definitely stay here again and would recommend to family and friends.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
We are honored that you chose to stay with us here at Best Western Plus Peak Vista Inn & Suites for your recent visit to the area! Thank you for taking the time to leave us with your feedback. It brings us great joy to know that you found our staff to be friendly and accommodating, and we will be sure to pass along your kind words to Gina and the entire team. It was truly a pleasure having you stay with us, and we look forward to seeing you again on your next visit!

"Excellent Stay!!!"

5
03/04/2018

The staff was amazing both the front desk and the food staff!! They were so friendly welcoming and made us feel like we were at home. Sounds really cliche, I know, but they really we're great!! One of a kind hotel I've stayed in!

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Josiah, We are so glad to hear that you enjoyed your stay with us here at Best Western Plus Peak Vista Inn & Suites! Thank you for taking the time to leave us with your kind words. It warms our hearts to hear that you found our staff to be friendly and helpful, and we will be sure to congratulate our entire team on doing a great job. It was a pleasure having you stay with us, and we would love to see you again in the future!

"Would definitely recommend!"

4
03/04/2018

Everything was spot on. Front Desk (Gina & Dusk are awesome), housekeeping, bed, pillows, pool, breakfast and my room was quiet. I would definitely stay again and recommend this hotel. And the fruit infused water in the front lobby was the perfect touch to a great stay.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Mack, We are thrilled that you had a terrific stay with us here at Best Western Plus Peak Vista Inn & Suites. It makes us proud to know that you found your room clean and quiet and your bed and pillows comfortable. By the same token, we are glad that you enjoyed relaxing in our sparkling clean pool as well as starting your day off right with our delicious breakfast. Should your travels bring you back to the Colorado Springs area, we hope you will stay with us again.

"Good Choice"

5
02/04/2018

Can't say enough about the customer service. Check in was a breeze (multi-tasking young lady at the front desk) and check out was a snap. Rooms are well appointed, quiet and peaceful. The included breakfast was better than most other chains I've stayed at. We would definitely go back when passing through again.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Donald, Our friendly staff was happy to host you and will be so pleased you appreciated their prompt, professional assistance. It's great to hear that our peaceful, well-appointed rooms provided you the ideal place to rest and that our tasty breakfast options offered you a satisfying start to the day. Should your travels bring you back to town, we invite you to stay at Best Western Plus Peak Vista Inn & Suites again.

"Awesome hotel"

5
01/04/2018

Very clean, comfortable, friendly hotel. Pool/hot tub is nice. The Breakfast they put out has a wide variety, is fresh and tasty. If I come back to the springs this is were I will will be staying. The staff is very friendly and accommodating. My only complaint is the mattress is a little too firm for my liking.

FrontDesk_GM, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Dear Deborah, We loved having you! Thank you for taking the time to share your thoughts and leave us a stellar rating. Your kind words are tremendously encouraging for our team! We're especially happy to see that our breakfast was a worthy highlight. Your return visit would be an honor! Come back soon to Best Western Plus Peak Vista Inn & Suites.

"Day Away"

5
28/03/2018

Colorado Springs is a great place to visit. We had a great time the Room was very nice, Breakfast was wonderful. The staff was very helpful. We would definitely stay here again if the opportunity presented it self.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello dtippie1, Thank you for taking the time to leave us a review, regarding your recent stay, at the Best Western Plus Peak Vista Inn & Suites. We appreciate you kind feedback, and are delighted to see, that you enjoyed your recent stay with us. I will make sure to relay your comments to our entire team, as they pride themselves, in delivering the best guest experience. Again. thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Really great stay, clean room, friendly staff"

5
26/03/2018

One of the best hotel stays, the staff went above and beyond at the front desk and at the nice free breakfast, they have really nice fruit infused water always ready and they even had fresh baked cookies when I checked in. I can't say enough!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello diannes501, Thank you for taking the time, to leave us a review, regarding your rect stay at the Best Western Plus Peak Vista Inn & Suites. We appreciate your comments, and I delighted to learn, that our team went above and beyond, in providing you a superb experience. Furthermore, I am thrilled that you enjoyed the " little extras" we always try to provide. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Clean, Warm & Comfortable"

5
25/03/2018

Our favorite place to stay in the Springs. Warm, friendly staff, excellent breakfast bar (soy milk, yogurt, ripe bananas, oranges, bagels, scrambled eggs, sausage, pastries, coffees and teas, and much more.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Bryan B, Thank you for taking the time to leave us a review, regarding your stay at the Best Western Plus Peak Vista Inn & Suites. We appreciate your kind comments and are delighted, that you enjoyed your stay. I will make sure to relay your review to our entire staff, especially our breakfast team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Fantastic service and nice clean place to stay"

5
24/03/2018

The staff that checked us in were so very friendly and helpful. And at breakfast the dining room staff was observant and kind and even cleared our plates for us. The room and pool/hottub were clean and enjoyable. I was honestly impressed by how we were treated by the staff, they go above and beyond.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Rachel20202020, We appreciate you taking the time to leave us a review, regarding your stay at the Best Western Plus Peak Vista Inn & Suites. I am very happy to see, that our team was able to deliver a superb experience. We always try to go the " extra mile", and I am pleased to see that we did just that. I will make sure to relay your comments to the entire team. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Pikes Peak"

4
23/03/2018

Great place to stay. Not far from Pikes Peak. They have a free breakfast. The hot tub was great after a long day of driving. The front desk went out of there way to print directions to Pikes Peak. Was very easy to follow. Enjoys the day and seeing Cripple Creek.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello TCC1982, We are thrilled, that you enjoyed your recent stay at the Best Western Plus Peak Vista Inn & Suites. Furthermore, I am happy to see, that you enjoyed our hot breakfast, and had the time to soak in the Hot Tub. Sightseeing can be an adventure, and I am glad our team members were able to give you directions and tips, on what to do. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 [email protected]

"vacation"

5
22/03/2018

comfortable stay, staff was very pleasant, and friendly. Family also enjoyed our stay in the hotel. shower was handicapped access for me to use the shower. Shower allowed for wheelchair available. Thank you.

"Front Desk Staff"

5
22/03/2018

Excellent Service. Very Professional. Pleasure to deal with this young lady and she is an asset to your company! Bree and Dusk were also very proficient at all the tasks I needed help with. The facility was top notch! Will stay here again in the future!

"Amazing personnel"

5
22/03/2018

I was really impressed with the hotel and especially its personnel. Everyone at the hotel, including front desk and housekeeping personnel, was very kind, attentive, and hospitable. I appreciated their smiles and excellent customer service. Many hotels have good amenities these days, but this hotel's team puts it above the rest. I The hotel was clean and modern. Breakfast was great too. Highly recommend!

"Great hotel at a great price!"

5
21/03/2018

Great hotel. Best Western was never on my radar for a hotel. When researching hotels in Colorado Springs, this hotel had the highest customer reviews. It was hard to believe that this hotel was this great at the price. Our family was completely satisfied with hotel. It exceeded our expectations. Very clean, updated, great breakfast options and most importantly, an amazing staff. Some reviews said the rooms are small. They seemed slightly smaller than the average room, but our family of 4 had no issue with the size for our 3 night stay. I highly recommend staying here when in Colorado Springs.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello wesmevans, Thank you for taking the time to leave a review, regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. I am very happy to learn that you gave our brand, especially our Hotel, a try. Furthermore, I am very delighted to see, that my team was providing you with superb service . We do hope that you will come back to see us, when back in our beautiful town. Again, thank you, for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Spring Break Stay"

4
19/03/2018

Enjoyed this Hotel and the accommodations. Never stayed at a best western plus, but very impressed with the reception staff. They were very friendly and always helpful. The biggest frustration that needs tremendous improvement would be the breakfast counter/line-up. Always welcome warm breakfast options but felt like processing through a medical line waiting for my next injection. There is space to add another counter for warm foods so customers would have an option rather than standing and blocking others from just having cereal or pastries. Plenty of seating options that adding the other counter would not remotely take away any seating. Aside from that enjoyed my stay and if this improvement was added definitely worthy of a 5 star review.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello, Thank you for taking the time to leave us a review, regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. We are delighted to see that you enjoyed your recent stay with us, and that you enjoyed our brand. I will make sure to relay your comments to the staff. My team and I, are always looking for ways to improve the guest experience, and are always open to suggestions. Currently, we are working on improving the flow in the breakfast area, and we are excited that some changes to the setup are coming soon.I do hope to welcome you back in the near future, so you have a chance to experience the new changes. Again, thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"Stay here first!"

5
15/03/2018

This property is new, clean, friendly, and great for travelers. I booked it on the Best Western website and it exceeded my expectations in every way. Great staff, clean rooms, great amenities. Great night's sleep. I'm coming back again next time I'm in town.

"Wonderful stay! "

5
14/03/2018

Pros: Beautiful mountain views Very clean Friendly and helpful staff Above average breakfast Nice heated pool and hot tub Good location Large shower head and strong water flow Cons: Double Queen Room is small Bed and sheets are not very comfortable

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Shannon E, Thank you for taking the time to leave a review regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. My Team and I are happy to see, that you enjoyed your recent stay with us. We do offer different room sizes and room types. I do apologize, if this was not explained to you, during your booking process. Currently, we are in the process of implementing new linens and new mattresses are also arriving in the near future. I do hope that you will consider us again in the near future. Again, thank you for taking the time to leave us a review. Best regards, Nicki M. 719 598 7500 [email protected]

"Pikes peak"

5
14/03/2018

great hotel. attentive staff. generous breakfast. traveler friendly pool schedule. 10- 12 midnight for adults only :). internet service wasn't working but staff worked for 30 minutes until it was functioning

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello emhmds, Thank you so much for leaving us a review regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. We appreciate your comments and we are thrilled to see, that you enjoyed the Hotel and our amenities. Please know, that the Internet issues have been resolved and I am glad that our Team was able to assist you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice place to stay in Colorado Springs!"

4
14/03/2018

The staff is very friendly and helpful. Rooms are nice, but the beds are a little hard. It is quiet and in a good location. The breakfast is really good with great coffee! We loved walking out the front door and seeing the beautiful mountains!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello TD Fox, We appreciate you taking the time, to leave us a review, regarding your recent stay at the Best western Plus Peak Vista Inn & Suites. I am glad to learn that you enjoyed the magnificent views of Pikes Peak and the entire Front Range. Furthermore, I am pleased to see, that our entire team left a memorable impression. I will make sure to relay your review to each one of them. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Best Western Plus"

4
12/03/2018

I haven't stayed in a Best Western in some time. I booked the CO Springs hotel for a business trip. It was exceptionally clean. The snacks before dinner were a nice treat. Breakfast before my meeting was helpful and fueled me for the morning. The service staff were very helpful and pleasant. The only thing I'd change is the exercise room. it was too hot to run on the treadmill. There was a fan but the room was exceptionally hot, maybe due to the fact that the pool was next to the exercise room. I didn't get a chance to swim but the pool looked inviting.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello KSColorado, Thank you for leaving us a review, regarding your recent stay at the Best Western Plus Peak Vista Inn & Suites. I would like to take the opportunity, to welcome you back, in staying at our brand. As you mentioned in your review, we are taking great pride in delivering a superb guest experience, and I am thrilled to see, that our team was able to do so. I do apologize for the inconvenience about the temperature in the work out room. I will send our engineer to take a look at the isuue. Again., thank you for your kind review and I do hope to welcome you back in the near future. Yours in hospitality, Nicki M. [email protected] 719 598 7500

"Big room!"

4
03/03/2018

We spent a very comfortable night at this hotel. I loved sitting at the window seat overlooking the view. The room was very large with a separate sitting area. A great stay! Wish we could have stayed longer.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello JanandDan, Thank you for taking the time to leave us a review on TripAdvisor. We are pleased to see, that you enjoyed your recent stay with us. I am thrilled that our team was able to provide you with a superb experience, and that you enjoyed the view from your room. We do hope to welcome you back in the near future, and again, thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"Unacceptable Customer Service"

2
27/02/2018

I've had worse customer service experiences, but not at a hotel. I made a reservation for a Friday night. Well within my cancellation window, I realized I needed to change to Saturday night instead. Having a question regarding the process, I called the central reservation number. A pleasant woman answered my question and assured me that she had made the change and I need do nothing further. On Saturday evening, I arrived at the motel to find that no change had been made, I had no room, and I had been charged for no showing the night before. Two nice young front desk clerks had no idea or authority as to how to fix the problem. Only a manager could do so and they don't work on week-ends (apparently no one travels on week-ends). And because it was evening, the brand's customer service office was closed. Fortunately, I had 2 emails showing both contacts to BW on the 2 different days. After at least an hour of standing there and multiple phone calls trying to reach someone with some authority, I was finally booked into an empty room and promised that the person who checked me out in the morning would give me a refund for the night before. By the time I got into the dingy room, it was late and I was unhappy and worn. The bed was comfortable enough that I slept well. The next morning ,after the typical free breakfast, I went to check out and the front desk clerk knew nothing about the situation or refund. Some time and phone calls later, I was given 2 receipts - one for the night I was there and a refund for the night I wasn't. I am now waiting for that refund to hit my credit card. I used to think that Best Western was a higher end mid-level chain. I don't know if the brand has changed or my expectations have risen, but this was a disappointment. There was lack of training and follow through at the central reservation level as well as a lack of training, empowerment, and availability at the mid and local level. This was an unpleasant experience that has left me with a bad taste for the brand.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello sharw2015, Thank you for taking the time to leave us a review on TripAdvisor. I am very sorry to hear about the issues you had encountered while staying with us. Let me assure you, that we take every complaint very serious. I also have received your complaint through Best Western Customer Care.As I can not speak for our Central Reservation System or Customer Care Help Desk, I can speak as what has transpired while you were at our Hotel. My sincere apologies, that our Front Desk Manager was already gone for the evening on Saturday, and that I was off on Sunday, however, as soon as I received the phone call on Sunday morning, and had the issue explained to me, I corrected the problem and refunded your Credit Card. We take security very serious, that is why not every team member, can access credit card information, in order to place a refund. This is a common practice in the Hotel Industry. As for the room type you were placed in, I do apologize if you felt that you were put in less desirable room, but that is what you initially booked. We take customer service very serious and always strive to provide superior customer care.Again, I do apologize, that we, on property could not fix the problem in a timely manner, which was beyond our control from the beginning. Best regards, Nicki M. 719 598 7500 [email protected]

"Sheets not changed"

2
25/02/2018

Check in experience was outstanding. Friendly, helpful, and efficient. The room had beautiful views of the mountains but imagine my surprize when I pulled back the sheets and found crumbs and hair! The staff mentioned they are always getting on housekeeping and that this is an ongoing problem. I would prefer clean sheets over fancy folded towels anyday!!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello joyoftravel 100, Thank you for taking the time to leave us a review on TripAdvisor. I am sadden to see, that you did not have a great experience, while staying with us. Clearly, our HouseKeeping Department, dropped the ball, with the cleanness of your bedding. Let me ensure you, that this is not an ongoing issue, at our Hotel. We pride ourselves on superior customer care and the cleanest rooms. I am not sure what our team member referred to., but I do hope that our Team member corrected the issues on the spot. I will discuss this isolated incident with our Executive Housekeeper, to figure out what has happened and on how to prevent such oversight in the future. Again, my sincere apologies for the issue and I do hope you will give us another try in the near future. Best regards, Nicki M. [email protected] ]719 598 7500

"Colorado Springs "

5
24/02/2018

Great hotel! We stayed for the weekend to celebrate our granddaughter's 7th birthday as they had recently moved to Colorado Springs from Oklahoma. Rooms were quiet and well furnished. Staff was very helpful and friendly. Breakfast had variety. We had a beautiful view of the mountains. We will stay again at this Best Western when we return!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Tammy G, Thank you for taking the time to leave us a review. We are so happy to see, that you enjoyed your recent stay with us. Happy Birthday to your granddaughter. How exciting to have the grandparents there on such an important day. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Lovely stay"

4
20/02/2018

I had only great experiences with all of the staff. Colin in particular was very accommodating. The room was absolutely lovely & it made the weekend getaway with my fiancé one to always remember. 10/10 would recommend.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Manfrannn, We appreciate you taking the time to leave us a review on TripAdvisor. I am so thrilled, that you had a wonderful weekend getaway, with your fiance.I will make sure to relay your comments to our entire team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M 719 598 7500 [email protected]

"AWESOME!!!"

5
19/02/2018

This is a GREAT hotel!! Booked 2 nights here, HOT breakfast daily, along with regular items, there is also eggs, meat, and I especially liked the waffles ready-made & HOT!! Lots of choices. Room was VERY clean & comfortable, front desk was helpful & knowledgeable, as was housekeeping staff. BEAUTIFUL view of the mountains from the hotel & some rooms, you can request mountain-view room. We WILL stay here again whenever we visit Colorado Springs!!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello cookie_1211, Thank you for leaving us a wonderful review on TripAdvisor. We appreciate the feedback, as my team and I are always looking to provide each guest with a superior customer service experience. We are thrilled to learn that we provided you with this superior service while staying with us. It's a pleasure to read that you enjoyed the mountain view as well as the complimentary breakfast. We do hope to welcome you back in the near future, and again thank you for your wonderful review. Yours in hospitality, Gina R. 719-598-7500 [email protected]

"Awesome hotel!"

5
11/02/2018

Beautiful hotel, very close to pikes peak, and delicious breakfast. One of the best pools/hot tubs Ive been to in a non-luxury hotel. Very clean, very friendly staff, and comfy beds. Would stay here every time I am in Co-Springs.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello ap123Chicago, Thank you for taking the time to leave us a review on TripAdvisor. We are so pleased to see, that you enjoyed your recent stay with us. I will make sure to relay your comments to our entire team, as they are working hard, to make every guest's stay a successful one. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great stay"

5
11/02/2018

Great room and staff. It is in a good location and great dinning close by. I will stay again during my travels.Very clean rooms and facility. Great staff. I look forward to staying again. It is a great location easy to find and no noise.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello rchannel29, We appreciate you taking the time to leave us a review on TripAdvisor. My team and I are thrilled to see, that you had a great stay with us.We do hope to welcome you back in the near future, and again, thank you for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Relaxing Visit"

4
07/02/2018

The hotel was clean, and the staff were very friendly. The hot breakfast was great, and they also offered afternoon snacks at 5pm. The first 3 days of our stay had sketchy wifi in our rooms that was going in and out of service and sometimes did not even allow connection. We first called the front desk, and they said something about resetting the access points that day, but that did not remedy the issue. Ok the third day, we had to use the wifi inn the lobby and told the front desk again that the wifi was not working in our rooms. They fixed the issue the next day. The fitness room is kinda small having a treadmill, elliptical, bike, and resistance machine. The pool and hot tub was vey nice. We will definitely come here again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 174adame, We appreciate you taking the time to leave us a review on TripAdvisor. My team and I are happy to see, that you enjoyed your experience overall. I do apologize, that you experienced some issues with the WIFI. We have addressed this with our Vendor, and I am happy to report, that the problem was fixed. Again, my sincere apologies, for not being able to have this fixed while staying with us. We do hope to welcome you back, on your future visit to Colorado Springs. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Super Clean Hotel"

5
05/02/2018

Tucked in near other hotels, this BW is very clean. Employees always cleaning, obviously take pride in their place of employment. Friendly staff, comfortable atmosphere, good selection of breakfast items.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Liz R, Thank you for taking the time to leave us a review on TripAdvisor. I am pleased to see, that you enjoyed your recent stay with us. Indeed, our Team takes great pride in our Hotel, and I am thrilled to see, that this shows. My team and I do hope to welcome you back in the near future, and again, thank you for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice!"

5
05/02/2018

Very nice, clean, modern, shower was awesome! Always smelled nice and staff was friendly. Decor was nice. The only thing I didn't like was the hot tub, the jets were different, they shot straight up and right in your face, was annoying. But was still very clean and hot.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello debd04, Thank you for your kind review on TripAdvisor. We are happy to learn that you enjoyed your recent stay with us. I do apologize that you encountered an issue with the Spa jets. Based on your review, we did send our engineering department to take a look, and I am happy to report, that the issue was resolved. Thank you for bringing this to our attention. We do hope to welcome you back in the near future, and again, thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"A Night in Colorado Springs"

5
04/02/2018

Spent the night at this Best Western on the way to a funeral in Denver, CO. This was a nice hotel that wasn't too far from Garden of the Gods which we chose to visit to burn off some time before heading to Denver. The hotel looks fairly new and our room was great. It is a very good value and hope to stay there again on my next trip to Colorado Springs.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Paula S, Thank you for taking the time to leave us a review on TripAdvisor. My team and I would like to express our condolences, for the loss you experienced. I am glad to see, that we were able to leave you with a positive impression. We do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Very clean"

5
04/02/2018

Just wanted to get away for the night. Staff was very nice, very clean rooms, plenty of parking spaces. We've stayed at plenty of BW and wasnt to impressed on their breakfast: Not a lot of selections, no butter was put out but their chili was good. :)

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 332ashleysj, Thank you for taking the time to leave us a review on TripAdvisor. We do appreciate your feedback, and I will make sure to share this with our entire staff. I do apologize, that the breakfast was not to your liking. My team and I, ry to offer a variety of fresh items, so I am not completely sure,what we have could done differently. Please reach out to me personally , on what we could have done better. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M 719 598 7500 [email protected]

"Amazing"

5
29/01/2018

The customer service here is nothing I have ever experienced before. Above and beyond. Every shift through the whole week!!!!!! Love the refreshing water in the lobby. We literally heard guests complaining about the neighboring hotels that they just left to come to this one because of the quality of service they weren't getting even though they were paying much more. Thank you!!!!!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Jodybullatd, Thank you so much for taking the time to leave us a review on TripAdvisor. Our team is dedicated on providing a clean and friendly environment to all of our guests. Great to hear we have done just that for your stay. We appreciate your feedback and hope to see you in the near future. Again, thank you for taking the time to leave us a review. Best Wishes, Gina R. 719-598-7500 [email protected]

"You will not be disappointed!"

5
28/01/2018

I was so impressed by so many things and people at this hotel! I arrived very early into Springs and went to the hotel to inquire about possibly getting into my room. Gina, the young lady at the front desk, apologetically said that there were no rooms at that time. She then invited me to stay and have breakfast, and said that she would call me if a room was available at noon. I think she could tell that I was really tired and her kindness at that moment was much needed and appreciated. The breakfast was delicious! Sure enough, I got into my room at 1230pm and was able to freshen up before my appointment . I even got to enjoy a freshly baked cookie and fresh coffee in the evening. My room was very comfortable and I slept like a baby! I will definitely be back with my family. Gina and the staff made me feel so welcomed. And her hospitality and kindness were genuine!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Strongmommy, Thank you for taking the time to leave us a fantastic review on TripAdvisor. We appreciate your kind words, as we always try to exceed our guest expectations. Our team is dedicated to providing the best guest experience, and I am happy to read that we accomplished this during your stay. I will be sure to relay you compliments to the rest of the team. We appreciate your feedback and hope to see you in the near future. Again thank you for your kind words. Your in Hospitality, Gina R. 719-598-7500 [email protected]

"Great hotel while visiting area with family"

5
27/01/2018

Visiting in January for new grand baby born at st. Francis hospital. Great close by hotel. Good breakfast service and clean dinning area. Near restaurant, convenient to gas and highway25 to Denver. Very near all shopping and eating out nearby.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Janet M., Thank you for leaving us a review on TripAdvisor. We are pleased to learn that you enjoyed your recent stay with us. Glad to hear you enjoyed breakfast and other amenities. Congratulations on your new grand baby. We wish you and the family well and hope to see you on future visits to Colorado Springs. Again, than k you for your kind review. Best Regards, Gina R. 719-598-7500 [email protected]

"Always a winner"

5
18/01/2018

Hotel is well maintained and staffed with friendly and professional individuals. The location is superb with ready interstate highway access and many nearby dining options. Their breakfast buffet is always satisfying.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello stekar1977, Thank you for taking the time to leave us a review on TripAdvisor. We do appreciate your feedback and are happy to learn that you enjoyed your stay with us. We do hope to welcome you back in the near future and again, thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"comfortable"

4
17/01/2018

Nice place to stay...central to most of the locations we needed to access. Great variety at breakfast. Nice views of the mountains from some windows. Friendly and helpful desk staff. Hot tub needed more water.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Julie P, We appreciate you taking the time to leave us a review on TripAdvisor. We are happy to see, that you enjoyed the views of the mountains, while staying with us. Furthermore, I am happy that our Hotel was located ideally for your needs. Again, thank you for the kind review and I do hope that we can welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Amazing"

5
16/01/2018

My boyfriend and I absolutely loved staying at this hotel! The front desk was extremely helpful and made our experience so amazing! Clean room, amazing shower, and very comfy couch and bed! We didn't want to leave! No complaints!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello MadelineS1, Thank you for taking the time to leave us a review on TripAdvisor. My team and I are thrilled to learn, that you enjoyed your recent stay with us.We are delighted to hear, that the room was comfortable and to your liking. Thank you for letting us know. I will make sure to share your comments with our entire team, as they are working hard, to meet our guest expectations. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very Good"

4
15/01/2018

I needed a night to get away and recharge from my family. This hotel was the perfect choice, clean, comfortable, awesome breakfast, loved the fruit infused water in the lobby, offered free cookies, had snacks and sundries available, was quite and relaxing, the indoor pool and hot tub was a added bonus. Staff was friendly

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello BarbG303, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are very happy to see, that you enjoyed your recent stay with us. Providing the best experience for our guest is our daily goal, and I am thrilled to see, that we did just that. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Beats the more expensive chains any day!"

5
14/01/2018

This 2.5 star hotel beats the more expensive hotels in the Springs area hands down and I can say that from experience as I stayed in the Marriott during this trip as well. If I didn't have to stay there for a conference I'd have booked my entire stay with this Best Western. I'm pretty particular and the room was clean, the staff was very friendly, the breakfast was good and the shower was FANTASTIC! The water pressure was strong and the shower head really big. Water gets super hot and lasts.The bathroom is not big but they made better use of the space in the room. We had a beautiful mountain view, mini fridge, and microwave. It was a quiet hotel even though there were lots of other guests. Easy to find a parking space and quick and easy access to the main roads/highways.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello jpiatt, Thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to learn, that we provided you with a superior experience, while staying with us. Thank you for pointing out our fantastic Showers and Mountain Views. Again, thank you for the kind review and we do hope to welcome you back, when in the area. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"BEST WESTERN PEAK VISTA"

5
11/01/2018

Staff was friendly, comp. breakfast a plus, rooms clean and bright, great location, this was my 5th time there and will be back soon. I cant say enough good things about this proprety, staff always has a smile on their face and greets you with a big hello.

"Always happy with BW Plus"

5
08/01/2018

No surprise, we enjoyed our stay and have no complaints. The staff was friendly, room was clean and spacious, breakfast was yummy and all for a very reasonable price. It is NOT a 420 friendly hotel. They do not want it on the property in any form.

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Weaton13, Thank you for taking the time to leave us a review on TripAdvisor. Glad to hear you experienced superb guest service once again. We understand that our strict policy about the consumption of marijuana can be upsetting, but we have chosen to remain family friendly which eliminates cannabis. Again, thank you for your kind review and we do hope to welcome you back again in the near future. Best Regards, Gina R. 719-598-7500 [email protected]

"Exceeds expectations for the cost."

5
07/01/2018

I have major hotel phobia and I have never been so comfortable in a hotel room. Very clean and comfortable. The breakfast was delicious as well. I have never seen a hotel offer fresh bacon, eggs, and biscuits & gravy. In fact, I grabbed a bunch of bacon for the ride to the airport!

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello shannoncW8866IT, Thank you for taking the time to leave us a fantastic review on TripAdvisor. The Breakfast team always strives to provide superior guest service. We are thrilled to see that you received such service during breakfast. I will be sure to relay your wonderful review with the Team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best Regards, Gina R. 719-598-7500 [email protected]

"Very good hotel"

5
05/01/2018

Location is very convenient from interstate. Outside looks good and inside the hotel and room is also very comfortable. Front desk, breakfast area and housekeeping staff is very polite and professional. Breakfast menu is good.

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello houstonpillu, Thank you for taking the time to leave us a review on TripAdvisor. My Team and I are always trying to provide a superior guest experience. We are happy to learn that you had such experience.Thank you for the kind review and we hope to see you in the future. Kind Regards, Gina R. 719-598-7500 [email protected]

"Great Accommodation"

5
03/01/2018

We really like staying here. They have a pool and hot tub, 2 saunas and a workout room. Nice breakfast with all the goodies, and excellent staff and shuttle driver. We had a relaxing evening eating nearby also.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello schmidterditter, Thank you for taking the time to leave a review on TripAdvisor. We are happy to learn that you had a great experience . However, we are not the location you described. We do hope that you will give a try when in the Colorado Springs Area. Best regards, Nicki M. 719 598 7500 [email protected]

"Close to everything"

4
01/01/2018

Hotel is well located, close to restaurants and shops and in a safe area. It is also very quiet. Rooms are large and comfortable but a little bit dark even though we have a beautiful view on the mountain. The breakfast should be improved in my view with a larger choice. The cleaning of the room was average; our bin was still full after having been cleaned.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Sissiburger, We appreciate you taking the time to leave us a review on TripAdvisor. I am glad that you enjoyed your recent stay with us. I have spoken to our Housekeeping Department, to address the issue you mentioned, regarding the trash. Let me ensure you, that this is not the way we usually perform a room cleaning. Again, we appreciate your feedback and hope you will give us another try, when back in the area. Best regards, Nicki M. 719 598 7500 [email protected]

"Family Vacation"

5
31/12/2017

Excellent Hotel! Friendly staff always made us feel welcome, and was always responsive to any need. Breakfast was expertly maintained, thanks to Tamara, who always had a helping hand to those who needed it. Rooms were comfortable, bathrooms were clean, and well stocked. Coffee in the lobby was always ready, and welcome after coming in from the cold. Kids could not get enough of the pool, and visited several times during our stay. We travel a lot, and this is one of the cleanest Hotels we have stayed at. Highly recommended, and we will return when we are in the area again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Josh F, Thank you for taking the time to leave us a review on TripAdvisor. My team and I appreciate your kind review, and are excited that we could provide such an awesome experience, while staying with us. More so, I am pleased to read, that our Breakfast team and staff, left a memorable impression. I will make sure to share your review with the entire team, especially Tamara. Again, we thank you for your kind review and we are looking forward to your next visit. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great hotel!!!"

5
30/12/2017

Hotel was very clean and new. The stuff was very helpful, especially front desk manager - Mrs Rodriguez. Great location of the hotel ( close to highway and all the attractions) . Room was very clean and nice. Highly recommended

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Lukas G, We are pleased to see that you enjoyed your recent stay with us. Your recommendation means a lot to my team and myself.I will make sure to let our front Desk Manager, Mrs.Rodriguez, know how much you appreciated her. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great hotel!"

5
27/12/2017

We loved being close to things to do and places to eat without being in a noisy or unsafe area! Our kids really enjoyed the pool, which was a great temperature. Hot and fresh breakfast made a great start to the day! The hotel was clean and well - lit, and every member of staff we met was polite and cheerful. They even gave my young sons toys for Christmas! The only thing I can really think to improve on would be the tight parking spaces - they make it a bit difficult for larger vehicles to fit comfortably.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello AedhDragon, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your kind review and are happy to see that you enjoyed your stay with us. I will make sure to share your review with our entire team, as they are the ones, providing a superior guest experience. We are aware that the parking spaces are a little tight, and they will be made bigger in the spring, to make it easier for our guests. Again, thank you for your kind review and we wish you a happy holiday. Nicki M. 719 598 7500 [email protected]

"Holiday Visit"

5
27/12/2017

New, clean facilities. Excellent climate control in room. Comfortable beds, A+ hot breakfast included (food variety and quality a cut above what is usually provided in hotels of this class) pleasant staff, convenient to interstate, Great value. Will book here again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 263jamesu, We are thrilled to learn that you enjoyed your recent stay with us.I will make sure to share your kind review with our entire staff. They are always eager, to provide an excellent service, to all of our guest, and I am happy to see that they did just that. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy Holidays, Nicki M. 719 598 7500 [email protected]

"Mountain View"

5
23/12/2017

Very friendly staff. Hotel is well kept. Rooms were nice. Beds are very comfortable. Pool and hot tub were nice to relax in. It smelled fresh and clean. The view was beautiful. I will stay there again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello blueandtattoed, Thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to see, that you enjoyed your recent stay with us. Furthermore, we are delighted that you liked the room with a view, and the beds. It is our goal to provide the best guest experience, and it looks like we did just that. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy holidays, Nicki M. 719 598 7500 [email protected]

"Nice, reasonably priced rooms"

4
21/12/2017

Staff and service people very helpful and courteous. Conveniently located right off I 25 and close to good dining establishments and nearby tourist attractions. clean, amply sized rooms and a centrally located indoor pool and spa. nice

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 493mickeyc, Thank you for taking the time to leave us a review on TripAdvisor. We truly appreciate your kind review, and are thrilled to see, that our Hotel was fitting your needs. I will make sure to share your comments with our staff. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy Holidays, Nicki M. 719 598 7500 [email protected]

"Great place and area to stay"

4
21/12/2017

We found hotel very clean with friendly a friendly and helpful staff. Desk staff was very helpful in providing information to us as to where to go, eat, etc. Area was great with stores and restaurants near by. Will definitely stay again if we visit in the future.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello jcaro778, We appreciate, you taking the time to leave us a review on TripAdvisor, My team and I, are happy to see, that you enjoyed your recent stay with us.I am glad, that our staff was able to give you directions to local attractions, and that they were also able, to suggest some restaurants for you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy Holidays, Nicki M. 719 598 7500 [email protected]

"Great Service"

5
18/12/2017

We had a very good stay at the Best Western Plus Peak Vista Inn & Suites in Colorado Springs. The lobby staff was very helpful and friendly. They didn't mind helping you out. The Room was very clean and the way the housekeepers decorated the kleenex and toilet paper was very cute. They should all get a raise in pay. The breakfast was very good and always fresh. This is the second time we stare there and we were satisfied with our stay both times.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello mikerQ5766NS, We appreciate you taking the time, to leave us a review on TripAdvisor. My team and I are thrilled to learn, that this was your second stay with us.I will make sure to relay your review to the entire staff, especially our HouseKeeping Department. It is the little touches, they provide, which go a long way. Again, thank you for your kind review and we do hope to welcome you back in the near future. Happy Holidays, Nicki M. 719 598 7500 [email protected]

"Great Stay"

5
13/12/2017

Beautiful place inside & out! Fantastic views of the mountain. Staff is awesome! We definitely enjoyed the hot tub and pool! Our room was exceptional & I wish we could have stayed longer! We will definitely be back!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Grandma653, Thank you for taking the time to leave us a review on TripAdvisor. My team and I, appreciate your feedback, and are thrilled that you enjoyed your recent stay with us. Personally, I am happy, that you were in a mountain view room, and had the opportunity of enjoying the magnificent views of Pike's Peak. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Manager "

5
12/12/2017

Awesome people were great the food too my room was excellent well worth the stay. Clean neighborhood an safe area. Staff was extremely helpful in finding things to do in town well worth the effort and money to stay at this best western

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Jerry G, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are thrilled to learn that you enjoyed your recent stay with us. I will make sure to share your comments with our entire team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great Location, Great Staff"

5
12/12/2017

I stayed here with a group for work. Everything was professional, organized, and comfortable for our stay. We had one issue with our stay unrelated to the staff and property. Management was quick to deal with the issue in a professional and helpful manner. When we go back to Colorado Springs we will definitely look to stay at this property again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Craig C, We appreciate you taking the time to leave us a review on TripAdvisor. My team and I are thrilled to see that you enjoyed your recent stay with us. I am sorry to hear that you had some issues, outside of our Hotel, but very glad, that our team was able to help you. We do hope to welcome you back in the near future, and again, thank you for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Quiet Sunday Overnight"

4
12/12/2017

Attentive staff, off season, pretty Christmas tree in lobby, 2 newspapers, infused water, clean throughout, fresh breakfast, plenty of parking in a well lighted lot, No cookies on Sundays! Convenient location near I-25, restaurants and shopping

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Lassie BV, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your fantastic feedback, and are happy to see that you enjoyed your recent stay with us. I do apologize that we did not provide a cookie on the sunday, you stayed with us. We will make sure to incorporate cookies from now on. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great stay"

5
11/12/2017

Room was very clean and comfy ~ front desk staff was very professional and helpful. We needed a few extra minutes to load our vehicle prior to leaving the property and staff was very courteous about it.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello charisse712, We appreciate your feedback and are happy to see, that you enjoyed your recent stay with us. I am happy to learn, that our team was helpful and was able to help you out. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Good location close to interstate"

5
07/12/2017

This was my second stay at this motel, and I am glad I chose it again. The bed was very comfortable, the breakfast was flavorful with quite a bit of variety, and the staff efficient plus friendly. There is major retail shopping within a mile to the East, and good access to I-25. There is construction on Woodmen Road currently, which resulted in a short delay reaching motel. This only caused issues during daytime.

"PMR"

5
01/12/2017

Nice rates nice breakfast with many choices and close to all the area attractions. Staff very friendly and helpful. Nice view of Pikes Peak too from my room! Large room big bath, nice pool and workout area.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Michael M, We appreciate you taking the time, to leave us a review on TripAdvisor. My team and I are just thrilled, that you enjoyed your recent stay with us. We do know, that you have a choice, when traveling, and we are happy to see, that you chose us. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great Hotel, Great Price & Happy Stay"

5
01/12/2017

Colorado Springs hotels are normally on the high side regardless of season. It's a fantastic destination with an insane amount of things to do and see so it's understandable. When we found the BW Plus near the AFA, saw the great rates and read the reviews we decided to try it. I'm so glad we did. The entire staff (front desk, housekeeping and breakfast staff...all) is truly impressive with their professionalism and friendliness. I'm very impressed with management as it is clear that customer service is a top priority. The rooms are very clean, the beds are comfortable and the shower is all one would want and more after a very long drive. I'm sitting in the breakfast area as I write this review and the staff taking care of the breakfast area has taken a moment to check with everyone to make sure they've had enough to eat and if there's anything else they'd like before they clean up. They made sure to let everyone know they are welcome to stay. It's 945a, fifteen minutes after breakfast ends. (Many times at other hotels the vacuum starts precisely at the end of breakfast to tell everyone it's time to finish and leave.) And still, this staff is walking through to make sure everyone is happy and if they'd like more coffee. I can't say enough positive words about the entire staff and this property. I have absolutely no negative comments. We enjoyed our stay here and will recommend this hotel to everyone!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello ShelleyKrause, Thank you for taking the time, to leave us a fantastic review on TripAdvisor. We do appreciate your kind review, as my Team and I are always trying to provide a superb guest experience. Furthermore, I am personally thrilled, that our Breakfast team made such a positive impression. I consider them our A-Team, as they truly have one of the toughest jobs, since they are usually the last ones our guest encounter. I will make sure to share your experience with the entire team. Again, thank you for your kind review, and we do hope to welcome you back again, in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice Hotel"

5
29/11/2017

This hotel is very nice and very clean. My girlfriend loved the rain shower head. The staff is nice and the included breakfast is good. You can see the mountain from the hotel. Manitou Springs is close by and ahould not be missed.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello dontscrewme, We appreciate you, taking the time to leave us a review on TripAdvisor. I am pleased to learn that you enjoyed your recent stay with us, and loved the view of the Mountains.I agree with you, that Manitou Springs is worth a trip , and I do hope you enjoyed your time spend there. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Perfect Stay"

5
29/11/2017

Perfect overall! Loved the complimentary infused water in the lobby! Put some in your bottle. Best hot tub used in awhile. Very helpful staff. Nice clean hotel. Beautiful view! Good value, Close enough to attractions. Stayed 2 nights.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Coloradocouple50s, Thank you for taking the time to leave us a fantastic review on TripAdvisor. We appreciate your kind words, as we always try to exceed our guest expectations. I am very pleased to see, that we did just that. We do hope to welcome you back again, in the near future, and once again,thank you for your kind review. Best regards, Nicki M. 719 598 7500 [email protected]

"Super clean"

5
29/11/2017

Pricing, cleanliness, indoor pool and full breakfast made this a great weekend for my family with 3 kids! We were in Colorado Springs for a long weekend and we were happy with the staff and ease of everything.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello israelb563, Thank you for your fantastic review. My team and I, are pleased to learn, that we met all your expectations . I do hope that you had plenty of time, to explore our beautiful city. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"classy modern hotel with lots of nice little extras"

5
28/11/2017

This is a really nice hotel conveniently located near major arteries & the highway, yet quiet. Parking is abundant. There's a nice view of the Front Range from the lobby and dining area. Everything is attractively decorated & furnished with modern, attractive, comfortable fixtures. The staff are exceptionally polite, friendly & helpful. They even gave us complimentary "Grab and Go" bags with granola bars, water & fruit. Our room was tiny but attractive, with neutral walls, tasteful carpet, bedding & accents. The beds are comfortable & have an assortment of four pillows, each, with varying softness. All the counter tops are a nice glossy faux marble. The fixtures are brushed nickel, & the furniture was a simple design in an espresso color. I loved the window seat & extra storage by the window! There's an ironing board & iron, hair dryer, microwave, pod coffee maker, TV & refrigerator. The heater ran efficiently & provided pleasant "white noise" to facilitate sleep. In addition to the spotless condition of the bathroom, I was impressed by the nice little details left by housekeeping. Our towels were hung with folded "pockets" holding washcloths folded into a fan shape. They did the same thing with the facial tissue & even on the toilet paper rolls! There were bars of soap, shampoo, conditioner & lotion in the bathroom. The shower is not a tub with a nylon curtain, but a stall with heavy glass doors. The shower head isn't adjustable, but water pressure is excellent (no flow-regulators restricting it to a trickle). The water is VERY hot, so supervise small children or mentally challenged persons in your party. I would've liked to have had more towel bars to hang our towels, since the hotel likes guests to use them twice before leaving for housecleaning. Although the hotel is non-smoking, the vent in our bath let in cigarette smell & noise from somewhere. The hot breakfast buffet is excellent. There are lots of choices--including eggs, bacon, sausage, several kinds of juice, toast, tea, pastries & cereal. They provide cooked oatmeal & yogurt, with toppings to customize them. There's also fresh and cut fruit. I wasn't thrilled about the BPA-laden plastic cutlery and serving containers. The dining area is nice, with large-screen TVs, complimentary newspapers & other little extras. It would be nice to have recycle bins handy for all the plastic & paper products used. The fitness room is well-equipped, but small and stuffy. There's an indoor pool, too.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello plaidbee, Thank you so much for taking the time to leave us a review on TripAdvisor. We truly appreciate your fantastic review, as we always strive to deliver the best experience to all of our guests. Our Hotel went through a major renovation recently, and I am delighted that you enjoyed the results. My team and I are constantly trying to improve the little extras, as we know, how much this is appreciated by our guests. We are also in the process of implementing some upgrades in our breakfast service, like more eco friendly cutlery and recycling bins. In closing, I would like to thank you again for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice, and more affordable than the surrounding hotels."

5
28/11/2017

The hotel was only a minute off I-25, but we heard no road noise in our room at all. (We were on top 4th floor as requested in our reservation) The staff was friendly at check-in & helpful with directions. . Nice, big room. Numerous lights, outlets, & mirrors conveniently placed. Large flat-screen had 50 channels including 2 HBO. . The bathroom had lots of towels, quality soap/shampoo/conditioner/lotion, & a huge mirror. Walk-in shower had great water pressure from a large square shower head. . The bed was comfortable with nice bedding. . Breakfast was above average with coffee, juices, yogurts, breads, cereals (soy milk was a + as I am lactose intolerant), french toast, bacon, sausage, scrambled REAL eggs, apples/bananas/oranges (It could have used fresh cut fruit, but that's ok) and on alternating days biscuits & gravy, then GREAT green chili. Breakfast was only till 9:30. . They had snacks in the evening but we were not there to try them. . Only complaint I can think of was there were very narrow parking spaces, so trucks & some cars parked over the lines leading to not being able to fit in many spaces, resulting in parking far from the building. (Stripes should be widened) I would definitely stay again. AND it was 10-15% less than the surrounding hotels.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello dansolit, We appreciate you taking the time to leave us a review on TripAdvisor. My team and I are delighted to learn, that you enjoyed your recent stay with us. Also, I am very pleased that you enjoyed the breakfast offerings, and that we had soy milk available. We do offer fresh cut fruit, which is located away from our normal fruit offerings, in the fridge. I am sorry that this was not visible . Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Friendly staff, clean quarters."

5
21/11/2017

Staff seemed genuinely caring and attentive from reception to maid service to breakfast service.They appeared to be happy to be working there. Smiles all around. Everything is super clean, even the stair wells. Minor criticism is the spa jets seem to point up not straight out.

"Perfect for the Family!"

5
20/11/2017

We have stayed here 4 times as a family. We love the hot tub and pool, roomy and clean suites, friendly staff and amazing breakfast. What a deal at less than $100 per night! We will definitely be back!

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Wendy257, Thank you for your kind review on TripAdvisor. Always a pleasure to read you enjoyed your recent stay with us. Our team is dedicated on providing a clean and friendly environment to all of our guests. We are honored to earn your repeat business time and time again. We look forward to your arrival in the near future. Again we thank you for your kind review. Best Regards, Gina R. 719-598-7500 [email protected]

"Comfortable Clean Stay"

5
18/11/2017

We enjoyed our stay at this Best Western. We do not normally frequent Best Western Hotels but this hotel received high reviews and the price was attractive. We were not disappointed. We frequent a different chain due to the quality of its beds, however, this hotel had the same high quality we are accustomed. The room and hotel are very clean and comfortable. The staff is friendly and helpful. No complaints at all. The breakfast is the typical complimentary breakfast. We highly recommend this hotel.

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello DDM137, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are thrilled to learn that you enjoyed your recent stay with us. Thank you for taking the chance with a different branded hotel to which we are delighted to see we have exceeded your expectations. We hope to see you back in the near future. Again, thank you for your kind words. Best Regards, Gina R. 719-598-7500 [email protected]

"Great stay"

5
14/11/2017

We were on a budget and Best Western fit it. Extremely happy with our stay! Staff was super friendly, HOT breakfast was great. They even provide an afternoon snack :) Clean & Comfy rooms, my family and I had no disappointments what so ever. We would definitely stay again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Barbcam1, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate you taking the time to share the fantastic experience you had, while staying with us. Our team is always eager, to provide a clean and comfortable Hotel. Again, thank you for your kind review and we do hope that you will chose our Hotel again, when in Colorado Springs. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Wonderful Hotel"

5
14/11/2017

Very beautiful hotel with everything one could want and close to everything. Best hot tub I have ever experienced, just let those jets pound the knots out of your muscles! Breakfast was plentiful and good especially the eggs and biscuits and gravy. Bacon needs some work.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello jeffreymJ1238GB, We appreciate you taking the time to leave us a review on TripAdvisor.We are happy to read that you enjoyed your recent stay with us. I am happy to learn, that you truly enjoyed our Hot Tub and that the jets worked well for your sore muscles. Thank you for pointing out that the Bacon was less than tasty , I have talked to our Breakfast hosts about this, and we are looking into how we can improve the Bacon. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Awesome hotel!!!"

5
13/11/2017

Stayed with my 2 small girls and husband! Was such a kid friendly hotel -awesome breakfast and fresh flavored water up front at all times! The room was so incredibly clean and welcoming! Nice selection on the tv! Also the pool was the perfect size for swimming with your kids! We were so so pleased with everything! The lady running the breakfast every morning would walk around refilling your coffee and clearing plates. She was so personable and friendly! The up front ladies were also very kind and even helped get my daughter milk one night so I would have to load my kids up and go to a gas station to get some. Some of the kindest people I have encountered in awhile! You can tell they truly do it from their heart!

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Heather3171, Thank you for the fantastic review on TripAdvisor. We appreciate your feedback and are happy to see that you did enjoy your recent stay with us. Our team is dedicated to providing the best guest experience. It is always a delight to read when our team has left a memorable impression on our guests. I will be sure to share all your comments with our staff. Again, thank you for taking the time to leave us a review. Best Regards, Gina R. 719-598-7500 [email protected]

"Peak Vista"

5
13/11/2017

Excellent place to stay. Friendly staff. Clean hotel. Nice rooms. Good breakfast. Will stay here again. Staff went above and beyond to make sure that all of our needs were met. Great location. Our room was quiet. The view of the mountain was a bonus.

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Jill C., Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are very happy to hear that you enjoyed your recent stay with us. Our staff strives to provide especial customer service and are thrilled to learn we have done so for you. We hope you visit again in the near future. Thanks again for your kind words. Gina R. 719-598-7500 [email protected]

"Clean, well-maintained lodging"

5
10/11/2017

This was an excellent property in the middle of nowhere. Clean and well-maintained. The breakfast was delicious. They have available for guests real China plates and not just cardboard plates. Similarly, real silverware as well as plastic silverware if you prefer it. Thought the cost of the room a bit overpriced but maybe not as everything was excellent.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Bob A, Thank you for your kind review on TripAdvisor. We appreciate your feedback and are thrilled to learn that you enjoyed your recent stay with us. We do hope that you will stay with us again, in Colorado Springs, when you travel through our town. Best regards, Nicki M. 719 598 7500 [email protected]

"Above and beyond!"

5
08/11/2017

This was one of the best hotels we have ever stayed at. And we travel and stay in many hotels. Everyone employed at the hotel was very friendly. Rooms were neat and clean. Only drawback was a smaller than usual bathroom. Every table in the breakfast area had a free pen on it. Had a large breakfast bar and everyone there so friendly. They even brought coffee refills to your table. Plus the nightly rate was very reasonable! By the way the shower was exceptional. Will be staying here again for sure!!

"What a view!"

4
07/11/2017

This is my third visit to Colorado Springs and probably my best. I was given a room with a view of the mountains (cost a little extra) but was worth it. Every morning I was able to sit on the windows seat, drink my coffee, and admire the view. The staff was super nice. The free breakfast was good but I suggest going at 6:30 or soon thereafter so everything is fresh and hot. In the afternoon they have a snack which is wonderful. I didn't use the pool or hot tub but they have both. I used the treadmill in their somewhat small gym but it served its purpose and they have 2 TVs for your entertainment while you work out. I will definitely be going back again during my next trip.

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Kylek1972, Thank you so much for taking the time to leave us a review on TripAdvisor. A pleasure to read you enjoyed the view of Pikes Peak during your morning coffee. We are delighted to see that we satisfied all your needs and met your expectations. Again, thank you for your kind review and we do hope to welcome you back in the near future. Gina R. 719-598-7500 [email protected]

"They helped in a time of need"

5
06/11/2017

The staff was so amazing they helped me out with so much and were so welcoming into their hotel. The room was amazing and my kids and I had a wonderful time. Thank y'all! So much for the hospitality!!

Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello AshleyM091216, Thank you so much for taking the time to leave us a review on TripAdvisor. We truly appreciate your feedback, and are happy to see that you enjoyed your recent stay with us. Our team is dedicated on providing the best guest experience, and I am happy to read, that we accomplished this during your stay. We do hope to welcome you back again, in the near future, and thank you again for your review. Gina R. 719-598-7500 [email protected]

"best western plus"

4
05/11/2017

Clean, the girl at the front desk is such a sweetheart! (Maria I think was her name aka Donnie!!) the hot tub was nice, the computers are up to date! We would stay here again! Highly recommended!!!!!!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello people14, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback and are thrilled to hear that you enjoyed your recent stay with us. I will make sure to let "Donnie" aka Maria know, how much you appreciated her. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Great Stay!"

5
04/11/2017

We liked the clean room and the roomy setup of the bedroom and bathroom. Delicious breakfast with great selections. Wonderful hospitality; we liked the friendly workers! A wonderful beginning to our honeymoon!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello wellsatisfiedcouple, First off, Congratulations on your wedding. My team and I wish you the best on your bond for life. We are happy that we could start you off on your honeymoon.And we hope that you both had an exceptional time with us. Again, congratulations on your wedding. Your Best Western Plus Team, Nicki M. 719 598 7500 [email protected]

"Highly Recommend!"

5
31/10/2017

We spent four nights at the Best Western Plus Peak Vista Inn & Suites when visiting the Colorado Springs area in September. What a great choice! The mountain view room was large and comfortable. I loved the large window seat area which allowed me to open all suitcases and leave them easily accessible. The bathroom was more than adequate. I particularly loved the shower as opposed to a bath/shower combo. Breakfast was good every morning and I enjoyed the infused waters in the lobby. They offered light snacks weekday afternoons which were an added bonus if you didn't want to go out for a large dinner. However, get a plate early as they run out quickly. This location was great for the various places we wanted to visit during our stay considering its close proximity to I-25. They also have laundry facilities which are another bonus. Probably the best thing about this particular Best Western, however, is the staff. Everyone went out of their way to be helpful, especially Amy and Gina. Both of these ladies were a wealth of knowledge for directions and suggestions of places to eat. Gina even helped out with a laundry problem. We have stayed in several Best Western locations throughout the United States, but none can compare to this particular location. We highly recommend!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Teacher071, Thank you for taking the time to leave us a fantastic review on TripAdvisor. We appreciate your feedback, and are beyond thrilled, to see that you thoroughly enjoyed your stay with us. I will make sure to share your review with the entire team, especially Amy and Gina. Our entire staff is always trying to make every guest feel special and welcomed, and I am so happy to see they did accomplish the mission. I also appreciate your comments about our Hotel, rooms and amenities. We are always trying to add the "extras". Again, thank you for your fantastic review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very comfortable and clean; staff very attentive"

5
31/10/2017

We stayed for four nights visiting in Colorado Springs. Was an excellent location for us, close to relatives. Clean, nicely appointed with a bit of a western/zen flavor. Rooms good size, tho bathroom a bit tight. Breakfast was very good with egg and meat choices as well as other continental breakfast standards. Didn't use the small fitness center or pool. Mostly, the staff was very attentive and helpful. One front desk clerk in particular, Shaina, offered several good suggestions for our visit and offered to print out maps for us. Cookies in the afternoon. Two ice water with fruit infusing it were in the front lobby, and just about every time we walked by there was a new fruit in it, so you knew it was fresh. I was very impressed by a kitchen/buffet employee who gave extra attention to a disabled gentleman who was having breakfast. Kudos to management and staff.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello hjg33, We appreciate you taking the time to leave us a review on TripAdvisor. We are happy to see, that you enjoyed our Hotel, Staff and amenities. Your review will be shared with our entire team, and I will make it a point, to thank Shaina, for leaving a memorable impression with you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Clean comfortable value"

5
29/10/2017

Nicely-designed room and public spaces with great shower and free breakfast. Friendly staff. Quick drive to nearby attractions. Not much of a view, but you don't come here to sit in your hotel and look out the window!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Jenni R, We appreciate you taking the time to leave us a review on TripAdvisor. Our Hotel boost a variety of room types, including rooms with a view. I am sorry that you did not receive a mountain view room, as we always try to provide a complimentary upgrade. I am pleased to see, that you did enjoy our Hotel and our friendly staff. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great visit"

5
27/10/2017

Our check in was very smooth, the front desk staff was great to work with and very helpful. Room was clean and well sized. Bed was comfortable and the shower was AMAZING! Complimentary breakfast was tasty with good variety. Proximity to tourist destinations was great. Bonus-fresh baked cookies in the afternoon (complimentary)

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Jules D, Thank you for the fantastic review, regarding your recent stay with us. I am thrilled to see, that our staff went above and beyond, and provided you with a superb experience. Our Rain Drop Showers are very welled liked, and I am glad you enjoyed it.Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Plus Peaks"

4
26/10/2017

Overall good quality for the price, swimming pool nice. Restaurant x 2 nearby and a pub. Tidy rooms, ok breakfast. A fairly good low cost option. Rooms a little warm without the air con despite the time of year.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello rushed2005, We aciate your feedback and are happy to see that you did enjoy your recent stay with us. I do apologize that the room was a little ward, upon your arrival. In an effort to conserve energy, we do not preheat/ool our rooms, prior to arrival. Again, we do thank you for taking the time to rate us and we do hope to welcome you back. Best regards, Nicki M. 719 598 7500 [email protected]

"Good place great staff"

5
25/10/2017

Stayed at this place coming back from a hunt. The front staff was great. The lady who checked me in was very friendly and helpful. The man at the front offered his personal I-phone charger and even gave me a free beer pass to the Tilted Kilt. Which is great too! Quite a few restaurants within walking distance. Easy off the interstate. Don't park behind the hotel or the business will have you towed. Stay here if your passing through.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello JhibbnJuno, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to see, that you truly enjoyed your recent stay with us. I am pleased to learn, that r team members were able to help you out with charger and some beer coupons. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Very Nice"

5
24/10/2017

Upon check in the clerk said this hotel was recently remodeled and was previously a Microtel. They did a nice job. It looks great. The elevator was always full and was small. The room was nice. Very quiet. We had a king suite with a sofa. The sofa did NOT make into a bed. The bed was comfortable. Room was nicely furnished. There was a window seat area......and we paid an extra $5 to get a room with a mountain view. The bathroom was a bit small. The toilet was VERY close to the vanity. The shower was very nice. Great shower head. No tub. The breakfast was typical. And the previous night they had some food out. We didn't try any, but apparently they do that nightly. Overall, the hotel was very nice. I would definitely stay there again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello letsgoeverywhere05, We appreciate your feedback, and are pleased to see, that you enjoyed our recent renovations and the product we provide. I do apologize, that the elevator is always at capacity, when our occupancy is running high. However, we do also provide two staircases in our building. We are aware, that some toilets are extremely close to the vanities, and are working on a solution, on how to fix this. Again, thank you for taking the time to leave us a review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Excellent experience"

5
24/10/2017

The hotel is fairly new and very clean. The staff was outstandingly friendly, cheerful, and helpful. It is situated very near Rt. 25 between the Air Force Academy and downtown, which makes it very handy for Garden of the Gods and many other attractions.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello UABecky, Thank you for leaving us a fantastic review on TripAdvisor. I will make sure to share your comments with our entire team. It is always a delight to read, when opur team left a memorable impression on our guests. Furthermore, I am glad to see, that you enjoyed the location and our Hotel. We do hope to welcome you back in the near future, and again, thank you for your kind remarks. Best regards, Nicki M. 719 598 7500 [email protected]

"Nice, clean hotel"

5
23/10/2017

The staff was friendly, room was clean, bed was comfortable. Water and coffee were available in the lobby all day. Very friendly and helpful staff. Lobby was very nice and new looking. I would definitely stay here again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello LisaBeasleyCC, Thank you so much for taking the time, to leave us a review on TripAdvisor. We appreciate your feedback and are thrilled to see, that you enjoyed our Hotel and Staff. Our team is dedicated on providing the best guest experience, and I am happy to read, that we accomplished this during your stay. We do hope to welcome you back again, in the near future, and thank you again for your fantastic review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Exceptional value for price"

5
17/10/2017

Property feels very new. Room was spacious. Liked the window seat! Bfast was beautifully presented -- and it was good to see compostable plates. Definitely would stay here again. Had researched options on TripAdvisor and this was highly recommended-- and that together with a great price prompted us to book. No regrets at all!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Joyce G, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to learn, that you had a fantastic stay with us. We are always trying to be more green, and having compostable dishes is one off them. We are also looking into options to be more green. Again, we value your review and do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Wow. The view and the staff"

5
17/10/2017

First of all, the property is very well kept and the view of the mountains is really cool. The front desk staff was great to work with and anytime you walked in or through the lobby, they would make sure they greeted you and were very helpful in finding a restaurant. Highly recommend this property!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello runruh33, We appreciate your fantastic feedback and are beyond thrilled, that you enjoyed your recent stay with us. I will make sure to relay your review to our entire staff, as they are the true heros in our Hotel. Furthermore, I am pleased to see, that you enjoyed your room and the beautiful views of Pikes Peak from your room. We do hope to welcome you back in the near future, and again, thank you for your fantastic review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great experience in Colorado Springs, Colo"

4
17/10/2017

I can think of no reason not to stay there again the next time we are in the area. It was next door to where my daughters volleyball team stayed so very convenient. Rooms were quiet, clean, and staff were responsive and courteous.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello rondJ2937AO, We appreciate you taking the time, to leave us a review on TripAdvisor. We truly hope, that your daughter's volleyball tournament was a success, and that her team won. Thank you for letting us know, how much you enjoyed your stay with us, and we truly hope to be able, to welcome you back, when in our beautiful town. Best regards, Nicki M. 719 598 7500 [email protected]

"Beautiful view, clean and comfortable!"

5
16/10/2017

We stayed at this hotel while moving my son to Colorado Springs. During the days we were so grateful to meet Shania at the front desk. She was friendly, had wonderful advice to ease our fears about leaving our son in a strange city and state. She even escorted my 94 year old father in law to the second floor deck to take in the beautiful mountain views on her free time. She kept everything running smoothly and efficiently. Shania treated each guest as if they were family. The other people at the front desk were professional, but did not go out of their way, as she did. The breakfast buffet was fully stocked and the ladies working this area were always working on filling dishes, cleaning tables and meeting requests of the guests. Our room was clean and had comfortable beds.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Sandy P, Thank you so much, for taking the time to leave us a fantastic review on TripAdvisor. We are beyond thrilled to learn, that you had an excellent stay with us, while getting your son situated in a new Town & State.I know how stressful this can be, and I so happy to learn that our staff, especially Shaina, was able to put your mind at ease. I will make sure to applaud Shaina for this, at our next staff huddle. Again, thank you do much for taking the time to leave us a review, and we do hope to welcome you back, when you are back in town. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"BEST Western!"

5
16/10/2017

This was the Best Best Western we've ever stayed at! Great room, service and pool! The breakfast was good and the counter personnel were kind and warm and offered us cookies and went out of their way to help us with some special requests. Highly recommended!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Feelinrandy, We appreciate your fantastic review, and are happy to see, that you enjoyed your recent stay with us. Furthermore, I am pleased to learn, that you enjoyed our Hotel and all the amenities we have to offer. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Best Hotel of Our Trip"

5
12/10/2017

My husband and I stopped here on a scenic drive tour of Colorado. We planned to stay one night but the staff and room were fabulous so we added on a second night stay. We booked the King Room 418 on the top floor. Room was extremely clean, comfortable, quiet, and a great price for the area. I'm kind of a snob when it comes to hotel rooms but this one impressed me! Great view of mountains at sunset from one of the windows. Slept very well both nights. Breakfast was amazing. They provided eggs, pancakes, bacon, sausage, danishes, fresh fruit, yogurt, oatmeal, cereals, hashbrowns, and many other choices. Way more than most hotels I have stayed in. Front desk staff is very nice and professional. I wish I could remember the young lady's name who checked us in because she deserves extra praise. Was very helpful getting us just the right room and even remembered me when I arrived the second night. Overall a wonderful impression was made by Best Western with this stay. I will remember this hotel if I make another trip to Colorado. Five Stars from me!!!

"Colorado Springs is beautiful"

5
12/10/2017

Great stay, very very nice place for a completely fair price. Highly recommend staying here, the staff was very courteous and helpful. The breakfast was excellent and the hot tub was great. If your looking for a place to stay in the Colorado Springs area this is definitely one to check out!

"a little crowded but good value"

4
11/10/2017

Some what crowded area due to several hotels eating establishment in relatively small area, but was quiet at night slept well. actually went into wrong hotel thinking it was ours due to location of signs

"Highly recommend this hotel"

5
09/10/2017

The hotel was very clean, beds were comfortable, breakfast was good and varied each day. The staff members were friendly, helpful and courteous. Their WiFi was fast and easy to access. The location was great for us as we were headed in many directions. I would recommend this hotel any time you are visiting Colorado Springs!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Guest85226, Thank you for leaving us a fantastic review on TripAdvisor. We are thrilled, that you enjoyed your recent stay with us. It is our goal, to provide the best guest experience to our guests, and we are just happy that we were able to do so. I am glad that you enjoyed the location of our Hotel and that the WIFI worked so well for you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice"

5
09/10/2017

We totally enjoyed our stay at this hotel. The lobby was gorgeous and the staff very friendly and helpful. The location was convenient. The breakfast was very good. Room was clean and beds comfortable.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Lynn C, We are thrilled to learn, that you enjoyed your recent stay with us. My team and I are always dedicated on providing the best experience to our guests. I sure will le them all know, how much you appreciated their efforts. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Hidden gem in Co Springs"

5
05/10/2017

Found this hotel while planning a vacation on trip advisor looking for hotels with best value and rate as we would be hiking the local parks every day. It was named by a reviewer as a hidden gem and it certainly was the staff was polite and professional when checking in and checking out the rooms were clean. There is a laundry for use. The top floor was quiet and relaxing and has a beautiful view of the mountains. Breakfast is served everyday.

"Nice place to stay"

4
05/10/2017

We stayed two nights and enjoyed the Peak Vista Inn. It was clean, comfortable and quiet. Service was great! Breakfast had lots of choices. The location was safe and had restaurants nearby. We would stay here again if we were in the area.

"Great staff and sleep"

5
05/10/2017

From check in to check out everything was too of the line. Friendly helpful staff, rooms were clean and comfortable, kne of the best showers I have had in my travels. Easy access to the motel also. One of the best places I have stayed in

"Stayed here while visiting daughter"

5
04/10/2017

This hotel had all that we needed while visiting the area for our grandsons birth. Clean friendly service. Great breakfast in morning, local papers and wifi. We loved the fruit flavored water available in the lobby each day.Even used the exercise room while visiting, very clean and useful. Several places to eat within walking distance.

"Amazing"

5
04/10/2017

I left another hotel because it truly was disgusting. My boyfriend and I quickly booked here and WOW we are so happy we switched!! Front desk was so great to us. Room was very clean and close by everything we wanted to do.

"Fantastic customer service"

5
28/09/2017

We stayed here in late August on a short notice trip because our daughter was in the hospital. The ladies at the front desk asked daily how she was doing. Amy helped us extend our stay 2 different times. We came back mid September for a planned trip. Upon check-in, Shaina & Marie welcomed us back ... they remembered us. Asked how our daughter was since we were back again. The next morning Amy greeted us with "welcome back" and asked about our daughter. They all were so caring and friendly. Breakfast was plentiful and great every day. The ladies there were also very friendly. We will definitely stay here again when visiting the Springs!

"Good Value, Easy Access to Many area Sights"

4
28/09/2017

Recently remodeled. Very nice mid range property. Easy access to Garden of the Gods, Pikes Peak, North Pole, and many restaurants on N. Academy. Rooms are a bit small. Great staff. Above average breakfast. Good value compared to other hotels in the area. TIP: Run the A.C. fan on "continuous" to block out next door room noise.

"Awesome value for a hotel stay"

5
27/09/2017

From the friendly staff that greeted us joyfully to the rooms that were crisp and clean when we arrived, we were most impressed. The close proximity to the major highway was very helpful to reach any part of the city. Even the kitchen help greeted you cheerfully and they made sure every customer was taken care of. I was able to acquire this room at a good rate through the airlines. I have to say this was the best bargain for the money I have experienced in a long time, thank Chuck...

"Weekend Stay!"

4
26/09/2017

The best stay Ever! Love the breakfast and the staff! It was a very relaxing weekend stay with my family! We will be going often as our daughter attends UCCS. My girls enjoyed the spa and pool time we had as a family!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello McaroI2017, We appreciate, you taking the time, to leave us a review on TripAdvisor. We are so happy, to see. that you enjoyed your recent stay with us. Furthermore, I am very excited, that you were able to spend some quality time as a family, before your daughter headed back to classes at UCCS. Again, thank you for your kind review, and we are looking forward to your future stay with us. Best regards, Nicki M. 719 598 7500 [email protected]

"Great experience"

5
26/09/2017

I would highly recommend this hotel. Everyone was friendly, the room was great, and the breakfast was excellent! The staff was accommodating and helped us with all our requests. I wouldn't hesitate staying here again

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello RdMnZoomy, Thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to learn, that you enjoyed your recent stay with us. Our Team is always trying to provide the best experience to our guests. I am so happy to see, that they were successful in doing so. Again, we would like to thank you for your kind review, and we do hope to welcome you back in the near future. Nicki M. [email protected] 719 598 7500

"Would Stay Again"

5
21/09/2017

We arrived late, however, the front desk was very friendly and welcoming. We did not get to go to the pool/spa because we were only at the hotel for the night. Breakfast was good and had decent variety. We requested a connecting room and it was a bit cramped with furniture and doors.

"Great Property--Book with Confidence!"

5
20/09/2017

Just got back from a week long visit to CO where I stayed in 5 different hotel/Airbnb lodging properties. The BW Peak Vista was by far the most comfortable property I stayed at (and also the least expensive). The location is centrally located to all of the local attractions in the CS area, and there are many good dining and shopping options within a 10 minute drive. Rooms are modern, quiet, and comfortable. Staff was friendly and answered all of my questions. I'd recommend spending a few extra $'s for a mountain view room if you're visiting from out of state. You can quit searching the reviews--this is a nice place to stay!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Jeff L, Thank you do much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us.Furthermore, we are pleased to see, that you enjoyed the location and all the amenities, our Hotel has to offer. We do know, that you have a choice, when booking a Hotel, and we are very happy, that you chose us. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"nice hotel"

3
20/09/2017

I was very impressed with this property, nice decor, friendly and helpful staff and employees, great breakfast, decent fitness room, but did not have a bathtub. Maybe I am old fashioned, but that should be a basic amenity in almost every level of hotel. Would have been a great experience otherwise.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello gregmP369UL, We appreciate your feedback, and are happy to see, that you enjoyed your stay with us, overall. I do apologize, that we failed to provide you, a room with a bathtub. We do have them available, and I am sorry, if this was not made clear to you at the point of booking. Again, thank you for your review, and I do hope that you will give us another oppurtunity, to serve you again. Best regards, Nicki M. 719 598 7500 [email protected]

"Great place to stay"

5
19/09/2017

Room was really nice. Staff were outstanding - friendly and helpful. Breakfast had lots of options including 2 kinds of eggs and 2 meats plus all the usual cereals and carbs. There was even soy milk available. Internet had enough band-width to run all apps (that usually doesn't happen at hotels) and was pretty fast.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 1RustyStar, Thank you for taking the time to leave us a review on TripAdvisor.We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us.I will make sure, to share your review with our entire staff, especially our breakfast team. I am glad that we were able to provide you with a top notch experience. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice hotel with great free breakfast!"

4
18/09/2017

Was pleasantly surprised by this hotel's cleanliness & attention to detail. From the plate of cookies & fruit-infused water in the lobby to the hearty free breakfast offerings, I am now a new fan of Best Western!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Sarah V, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and we are pleased to see, that you enjoyed your recent stay with us. i will make sure to relay your review to our entire staff, especially to our Housekeeping Department. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Amazing stay!"

5
13/09/2017

The staff was so nice and helpful, said hello every time I can through the lobby, The rooms were exceptional, clean and updated and the free breakfast wasn't all that bad either, just enough to get us started for the day! Would definitely stay here again!

"Best of the Best Westerns"

5
13/09/2017

This is a beautiful hotel. It is modernly decorated and extremely clean! The hotel staff was very polite. Breakfast was much better than all other hotel breakfasts. They even offered soy milk for those of us who are lactose intolerant.

"Excellent Service"

5
11/09/2017

We had an excellent experience here. We were greeted promptly and were checked in quickly. The staff were very friendly and helpful. They made our time here more enjoyable by how friendly and happy they were to serve us. Complimentary breakfast was great with a large variety of everything from cereal to omelets and french toast. Will definitely be staying here again next time we're in Colorado Springs.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello rebeccar89232NY, Thank you for taking the time and leaving us a review on TripAdvisor. We appreciate your feedback and are thrilled to learn, that you enjoyed your recent stay with us.I will definitely share your comments with our entire staff, since they are the tru superstars of our Hotel. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Fabulous hotel with poor early arrival policy"

5
11/09/2017

Fabulous hotel with poor early arrival policy. Everything about that hotel was top notch and the staff was very professional and friendly . Sadly the staff is required to enforce a very poor policy in which they will charge you $25 for early arrival even when your room is ready. Everything else about this hotel was wonderful! The room was clean and comfortable, the bed was very comfortabl, the shower was wonderful and the room was quiet. The staff was very gracious and friendly.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Kym B, We appreciate your feedback, regarding your recent stay with us. I will make sure to relay your comments to our entire staff, as they are the ones trying to provide the best guest experience. As to our early check in policy. We always try to accommodate he needs of our guests. Depending on the situation, times we are not able to honor e request. $25 fee only applies, if we have to rearrange our housekeeping staff, in order to make an early check in available. I do apologize, if this was not explained to you correctly Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"great stay"

5
11/09/2017

the staff were all very nice and the room was very clean and comfortable. I would stay again next time in Colorado. the only complaint the toilet was right up against the sink so when sitting on it, you were right up against the sink.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 90britty, Thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to lear, that you enjoyed your recent stay with us. I have instructed our Maintenance Department, to take a look at the position of some of our Toilets, and hope we can fix the issue real fast. Again, thank you for your kind review and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"The little unicorn"

5
07/09/2017

Did a web search when arriving in town. Hotel was great from arriving to the property to departure. Needed hotel to hold luggage after check out so we could tour Piles Peak. Did not need added weight on motorcycle for the climb and decent. Staff held bags without issue. This hotel will be the only hotel I will stay at in Colorado Springs.

"Great place, clean and pleasant looking"

5
07/09/2017

We enjoyed our stay here, quick check in, very clean room, nice beds, slept like a baby, great bathroom, had the complimentary breakfast as well, they serve warm and cold breakfast, nice food. Will stay here again!

"A Great Experience"

5
07/09/2017

This hotel is a gem. Clean rooms, comfortable bed, a wonderful breakfast with many choices! The staff was so friendly and helpful. I would recommend this hotel for anyone looking for a great experience!

"Great place to stay"

5
07/09/2017

We were in Colorado Springs for parents weekend. We had a mishap with the original hotel and the Best Western Plus was very helpful and got me two rooms for the 5 day. We will definitely be staying when we visit Colorado Springs. Thank you

"Great Hotel and Amenities"

5
05/09/2017

I recommend this hotel it was centrally located for all of my activities. The staff was friendly and helpful. The room was top notch. There were restaurants in the vicinity and a Walmart at the next exit to buy those items I forgot.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello robertmJ5261PY, We appreciate, you taking the time, to leave us a review on TripAdvisor. My tea and I are thrilled to see, that you enjoyed your recent stay with us, and that we were able to meet your expectations. Furthermore, we are happy to see, that our Hotel was in an ideal location for your needs. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Best lodging of the vacation!"

5
30/08/2017

This is the 2nd time Best Western has been an exceptional surprise. This hotel was BY FAR the best lodging of our vacation to Colorado. We were warmly welcomed as Best Western Reward Members and our kiddos even got a small gift as well as a bag of goodies! Exceptionally clean. Modern facility. Friendly Staff. BEST Continental Breakfast of our vacation as well---fresh tasting and plentiful choices. The staff was well prepared and never ran out of food (seems to be a rare occurrence in hotels lately). Loved the shower too! Would DEFINITELY recommend!

"Excellent choice in Colorado Springs,CO"

5
30/08/2017

Extremely clean property located within walking distance to several good restaurants. Very friendly staff. Breakfast selections and quality were very good. WiFi was reliable and fast. Would definitely stay here next time!!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello fanofhhils, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us. Furthermore, we are delighted to read, that you enjoyed our location, our delicious breakfast and our fast WIFI service. We know how important these amenities are, especially when traveling. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Best regards, Nicki M. 719 598 7500 [email protected]

"Excellent vacation stay."

5
29/08/2017

Beautiful hotel with superb, friendly staff. Easy to find and get to off the freeway. The hotel lobby has lemon and/or watermelon infused ice water which was tasty and perfect for the hot days we were there. The breakfast is plentiful and good tasting also. No gluten-free bread options if you need that, but there are plenty of other items to make a meal. The pool is on the smaller side but just right for what we needed. Hot tub perfect. Our room had an excellent view and we weren't disturbed by any neighbors, the halls are quiet, everywhere is very clean and tidy and lovely, calm colors, the lobby has comfortable seating areas, and the staff ready to answer any question or meet any need we had. They even did something special with small "treats" (toys) that surprised our visiting little grandchildren. The whole atmosphere was like being at an excellent relaxed bed & breakfast. They also have two excellent restaurants near enough you can take a short walk to.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Welove2travel2014, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us. I will make sure to relay your review to our entire team, as they are the ones, trying hard, to provide a superior guest experience. Also, I am very happy to see, that the grandchildren enjoyed the little touches,and hopefully they had a blast in the pool. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Good but small"

3
29/08/2017

Hotel was very nice but the king suite was rather small for the price. I've had many regular king rooms that weren't suites that were larger than this one was. For the price we paid for the midweek night, we expected a bit more.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello George S, We appreciate your feedback, and are pleased to see that you enjoyed your stay overall. I sincerely apologize, that you did not like the size of your room.We do offer 5 different room options, which also differs in size and bed preference. Again, I do apologize, for not meeting your expectations. Best regards, Nicki M. 719 598 7500 [email protected]

"Very Hospitable"

5
28/08/2017

Very clean rooms, made the lobby look like a 5 star hotel, very clean, and the staff was very hospitable, friendly, and very courteous, could not have picked a better hotel. Absolutely one of the best hotels that I have ever stayed in. If I visit Colorado Springs again, I will choose this hotel. Very trustworthy hotel.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello jeremybp2017, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are happy to see that you enjoyed your recent stay with us.I will make sure to relay your review to our entire staff, as they are the ones, delivering a superior guest experience. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"A very pleasant stay!"

5
24/08/2017

The suite was very well appointed, the staff (Amy especially) was very knowledgeable and friendly, the breakfast was superb. I enjoyed the pool and hot tub, the grounds were very well maintained. Would definitely stay again!

"Colorado Springs Visit"

5
23/08/2017

We spent two days in Colorado Springs visiting friends we had not seen in 25+ years. The room was very comfortable, most enjoyable, and we will definitely return. Gave us a great opportunity to see our friends and see the surrounding area.

"An Excellent Experience"

5
23/08/2017

We enjoyed our stay at Best Western Plus Peak Vista Inn and Suites in Colorado Springs, CO. The décor is updated and it's clean. The beds were comfortable and the breakfast was delicious. I really enjoyed the infused water in the Lobby. The staff was friendly and professional. My kids enjoyed the pool. We got a room with 2 queens and we were all comfortable. I asked for extra pillows and we had them upon arrival in our room. We had an amazing view out our window as well! We will stay here again the next time we come to Colorado Springs.

"Awesome hotel!"

5
22/08/2017

Great hotel, nice rooms friendly service!! We asked for some extra shampoo towels and a blanket and within minutes it was at our door. Nice clean rooms and pool a d whirlpool area was well kept. Definitely recommend this hotel. Not expensive and lovely!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello rb81490, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and I am happy to read, that our staff took care of your needs in a timely manner. Furthermore, I am thrilled , that you enjoyed our clean rooms, pool and whirlpool.Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Consistently the best!"

5
22/08/2017

My family and I stay here every time we are in town which is very regularly. The staff is always friendly and helpful! The rooms are always comfortable and clean! The location is perfect because of being right by I-25. And the value is great! I highly recommend this hotel!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Bejewelz5, Thank you so much for taking the time to leave us a review on TripAdvisor. It is amazing to read, that you made our Hotel , your first choice, when visiting the Colorado Springs area. We do appreciate your loyalty and do hope, that we will continue, to deliver the best experience for you. Again, thank you for your kind review, and we are looking forward to your next stay. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Fantastic"

5
17/08/2017

Went to drop off my daughter at UCCS for college for the first time , we stayed for a whole week. We got an spacious room , comfortable beds,bathroom was super clean and the shower was great. In general the staff is super friendly they go out of their way to make you feel welcome. Special thanks to Gina Rodriguez , she was very helpful and informative about the springs. Breakfast was great but we needed to be there before 8:30 am otherwise too crowded and not enough sitting area. They also have flavored water at the front desk , excellent. My only regret was there were not seats in the foyer to enjoy the beautiful mountain views.

"We recommend this place"

5
17/08/2017

Had a great time with two of our grandchildren. They enjoyed the staff and especially the breakfast. Room was very comfortable and clean. Good place to be. Close to attractions and easy access. Staff always greeted us coming and going and helped with directions.

"Nice rooms"

4
16/08/2017

This is a standard Best Western with lovely rooms, but the elevator and the lobby eating area are not able to keep up with the number of guests. Needs a second elevator and about 10-20% more seating in the breakfast area.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello shopdoc, Thank you for taking the time to leave us a review on TripAdvisor. I am very pleased to see, that you enjoyed your stay with us and our nicley decorated rooms. We are aware of the issues with the dinning space, and are working n adding more seating. Thank you again, for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Excellent!"

5
15/08/2017

Clean lobby & room, nice like new, good rooms & beds, nice kind staff, great breakfast, small but good pool, family friendly, great location, excellent Colorado decor, just a really excellent hotel!!!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello christler163, We appreciate, you taking the time to leave us a review on TripAdvisor. We are thrilled to see that you enjoyed your recent stay with us. Furthermore, we are pleased, that you enjoyed the breakfast and all amenities we have to offer. Again, thank you for the kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Amazing staff and breakfast"

5
13/08/2017

Nice, clean hotel in a great location!! The staff was so genuine and friendly and the hotel was beautiful. The breakfast was the absolute best out of any hotel I've ever stayed at!! Can't say enough!!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello TPoco, We appreciate your feedback, and are delighted to see, that you enjoyed your recent stay with us. I will make sure, to relay your review, to our entire team, especially our Breakfast team. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Fabulous place to stay"

5
10/08/2017

Super friendly staff. Excellent breakfast. Comfortable pool/whirlpool. Great location to everything Colorado Springs has to offer. My family LOVED the smell of the shampoo/conditioner in the room. The "snack to go" back was especially helpful while out hiking all day.

"Topnotch"

5
09/08/2017

Great place to stay. Beautiful view! Lots.of restaurants nearby.We had a pleasant stay. There was a variety of breakfast choices.Our room was upgraded when we arrived. It was clean and comfortable. We will stay again.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 997hiramw, Thank you, for taking the time and leaving us a review on Tripadvisor. My team and I are very pleased to see, that you enjoyed your recent stay with us. Furthermore, I am very pleased to read, that you enjoyed our breakfast and that our team was able to provide you with a complimentary upgrade. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"hotel stay"

5
09/08/2017

Great place to relax and stay! Breakfast bar was awesome as well as the pool. We will be staying her again. Front desk did a phenomenal job. Very clean hotel rooms! Shower had great pressure and hot water!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello derrylw2017, We appreciate your feedback, regarding your recent stay with us. I will make, sure to relay your review to our entire team. They are working very hard on providing a clean and enjoyable guest experience, like yours. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Fantastic Hotel!"

5
08/08/2017

We were super impressed with this hotel. The room was clean, shower was awesome, bed was comfortable and perfect amount of space to suit our needs. Located close to a gas station and several restaurants. We also loved that it was within a short walk to a walking/biking trail. The complimentary breakfast was superb with various hot/cold choices that were fresh and yummy. We highly recommend this hotel and would definitely stay here again!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello amhopwood12, Thank you for taking the time, and leaving us a review on Tripadvisor. We are thrilled to see, that you enjoyed your recent stay with us.I am happy to see, that you enjoyed our location, as we are close to restaurants, hiking and biking trails and local attractions. We do hope that you will see us again, the next time you are in Colorado Springs. Again, thank you for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice, but not for those with babies"

3
07/08/2017

We stayed here based on the tripadvisor ranking. I usually stay in Starwood properties because I am a member, but there are no Starwood properties in this city. The room was ok, clean, a little dark, but adequate. The complimentary breakfast was pretty good. The very friendly crew made sure that there was fresh, hot food frequently and also gave advice on how to make the food better (ie: you can warm up the tortillas in the microwave or through the toaster). There was a good variety and wasn't the same every day. The only problem I had with the property was that I was traveling with an 16 month old. They didn't have cribs so she had to sleep in the bed with us. I didn't get a very good night sleep because I awoke many times during the night to make sure I didn't roll over her or that she wasn't close to rolling off the bed. Also, there was no bathtub to bathe my baby in; there was only a shower. I think I'm just used to properties having these items that it didn't even occur to me to check beforehand. If I come back, I may stay here again as long as I'm not traveling with a baby.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello aimlesstravler, Thank you for taking the time to leave us a review on Tripadvisor. We are happy to see, that you enjoyed your stay with us, overall. I sure will let our Breakfast hostesses know, that you enjoyed the breakfast and the suggestions, our team members gave. We have 5 different room types available, in size and location. I do apologize if the room you booked was not satisfactory. We do offer a limited amount of rooms with bathtubs, and we would have gladly moved you to one of those, if we would have been aware. Again, my sincere apologies, for not meeting your expectations, but I do hope you will give us another try in the future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great place to stay"

5
03/08/2017

Once again, just on a road trip with no reservations. Most everything around the area sold out. Pulled into Best Western, walked in and greeted by very friendly staff. We were able to get a room. The staff went out of their way to to accommodate us! The rom was very clean, beds & pillows perfect! The free breakfast looked good but we wanted to go to Cracker Barrel(the nearest to my house is a 4.5 hour drive.) I'd definitely stay there again when passing thru Colorado Springs.

"Needs Improvements "

2
01/08/2017

I am really close to giving up on Best Westerns! They use to be great , but are now independently owned! Let me start with two pluses at this hotel1. Nice location, 2 Nice breakfast Now for the negatives 1 our room not ready 2 one elevator for a whole hotel 3 Staff arguing right in front of us about a coworker 4 Small, small room with a back view of the hotel with rubble. 5 A bathroom made for a mouse 6 parking spaces made for mice too!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Peg A, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, as we always try to improve our guest experience. First off, I would like to apologize, that we did not meet your expectations, but would also like to address some of the issues mentioned. Each Best Western has always been owned independently, which makes our brand unique in itself. Even though check in starts at 3pm, and we make every attempt to have all 99 rooms cleaned by that time, at times we have unforseen circumstances, which hinders us to do so. However, we will address this with the Housekeeping Department, to see on what we could do better. It is correct, that we do offer only one elevator. But we also offer 2 stair cases, at the end of each hallway. I do understand, that waiting at times for the elevator is frustrating, but there are also those stair cases available. As for the size of the room you booked. We would have gladly upgraded you to a larger room, if we would have known , that you were not satisfied, with your room. We offer 5 different room types and sizes, to fit everyone's needs. Our Hotel provides 120 parking spaces, which are sized, within the norm. However, we are aware, that vehicles have gotten bigger over the years, and we will address this at our next planned refresh of the hotel. It is unacceptable, that you overheard, staff members talking about fellow co workers. This is unprofessional and will be addressed at our next staff meeting. Again, thank you for your review and we are happy to see, that you did enjoy our location and breakfast. Best regards, Nicki M. 719 598 7500 [email protected]

"Summer holiday "

5
01/08/2017

A great hotel to stay with kids. Right from when you checkin, they have small toys for kids, which is refreshing for young kids. We stayed at mountain view room and felt the rooms were clean and comfortable. Breakfast buffet staff was attentive and checking with us if needed anything else. Also after we checked into our room, front desk person called to check if everything was good with room. Parking and the location of hotel was super convenient.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello sunkiran, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate you taking the time, on letting us know how we did.I am pleased to see, that you enjoyed the Mountain view Room, and that you enjoyed our breakfast. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Beautiful Hotel"

5
01/08/2017

I walked through the doors and a pleasant aroma filled my nose and I saw the front desk and then fruit-infused ice water on display and available to guests. The friendly staff immediately checked me in and even gave me a little gift for being a Rewards Club member. The room was clean and decorated nicely. Even the toilet paper was just a bit above and beyond what I expected when the first sheet wasn't simply folded into a triangle but had a fancier design. I felt like I was on a cruise ship because of the attentiveness to detail. Finally, about 30 minutes into my stay, the front desk called simply to check on me and to make sure everything was going well. This is the nicest Best Western I have stayed in and I would certainly recommend it to anyone needing a place to stay in Colorado Springs.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Vicky S, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, as we always try to improve our guest services. I am thrilled to see, that you enjoyed your recent stay with us, Furthermore, I appreciate that you noticed, all the attention to detail, our staff works so hard on providing. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great place to stay in the Colorado Springs area!!"

4
31/07/2017

Nice lobby, helpful staff, comfortable rooms, & convenient location for Garden of the Gods and Pike's Peak! Our only problem here was that the refrigerator in our room didn't work, and we didn't realize that until late on our first day there after the maintenance crew had left for the day.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello dnoyes80, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are happy to see, that you enjoyed your recent stay with us. I am sorry to hear that you encountered an issue with the mini fridge, but I am happy that it was fixed the following day. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Colorado Springs Senior Games Days 2 and 3"

5
27/07/2017

Finally got to the games. Got a great hotel just a few miles from the games site. The grandson headed straight for the pool. Really nice indoor pool with spa. This is one of the better properties we have stayed at. We enjoyed the room, pool, spa, breakfast, and of course the exercise room. Worked out before the events and what a difference that made. Got a couple personal bests for the year. I really like the equipment this hotel has. As for the room, the bed of course is the standard best bed in the world. Really need one of these at home. But then why would I need to travel. I had an excellent breakfast before the games and I'm sure that helped as well. There is so much to see and do in and around Colorado Springs. Got to made another trip out there, soon. Should you decide to check out the Springs this property is just a quick turn off of I-25.

"Summer trip"

4
27/07/2017

Very nice room and good breakfast. Close to all you want to see. Impressed with the consistent quality and value of the best western the staff was helpful and gave us great tips on the attractions and best tours. Spacious king size room with a nice sitting area.

"Two Night Stay"

4
26/07/2017

Although I travel to Chinle often I decided to stay at the Best Western this visit instead of the Holiday Inn. Upon check in the person was very friendly and hospitable. I had requested a lower floor and was provided one. The room upon entering was a warm 84 degrees and it appeared as if the air conditioner was not working. The front desk staff came immediately and solved the problem as the breaker had tripped. The window air conditioner is at the back of the room so it took some time to cool the room down. Luckily there was a storm that seemed to help. The bed was ok. The room had a mini fridge and coffee maker. There is a restaurant on site and the staff there were very friendly and attentive. There is a year round enclosed pool also. I didn't like that the ice machine was on the 2nd floor but that's only because of a recent knee injury that I didn't want to climb stairs. All in all I think when I return in October and November I will try the Best Western again when cooler as the staff are so much more friendlier than at the Holiday Inn. And the restaurant has a better menu selection. I give 4/5 due to this.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello azsunspot, We appreciate your feedback, regarding your stay at the Best Western in Chinle AZ. Our brand is ever evolving and I am happy to see taht the Best Western there has taken such good care of you and provided you with a great experience. I do hope, that you will visit our location in Colorado Springs , CO at some point, so we can also provide you with a great stay. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Thank you Shaina, Amy Gina"

5
26/07/2017

We were really well taken care of by all the staff at the front desk; Shaina, Amy and Gina. We had a nice clean room and great view. On arrival we were given a room upgrade even though the hotel was heavily booked for the night. We stayed for four nights.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello jecolonna, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, and are pleased to hear that you enjoyed your recent stay with us. I am so happy to see, that our Super Stars at the Front Desk, took such good care of you and that they were able to provide you with a complimentary upgrade. I will make sure to realy your review to the entire team. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 19 598 7500 [email protected]

"Pleasantly surprised"

5
26/07/2017

Very nice hotel. Great breakfast. All of the front desk staff we talked to were very helpful and friendly. Very clean hotel. Great view of the mountains. Easy access from route 25. One suggestion would be to add more seating in the breakfast area. We weren't always able to find a seat. Outdoor seating would be nice too.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Wendy N, Thank you for taking the time to leave us a review on TripAdvisor. We are delighted to see that you enjoyed your recent stay with us. My team and I are aware of the challenges, regarding seating in the breakfast area, and are working on providing more seating. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice hotel."

5
20/07/2017

Nice room with a mountain view. Spacious room and nice bathroom. Beds were nice. Breakfast was good but could have used more variety of fruit other than the standard apples, oranges, and bananas. Staff was all very friendly. Really enjoyed our stay.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Rayla K, We appreciate your feedback and are happy to read that you enjoyed your recent stay with us. Furthermore, I am happy to see, that you were able to have a room with Mountain views. Pikes Peak is a beautiful sight. I will make sure to relay your review to our entire team.I am a little sadden that you were not happy with the fruit offerings at breakfast. Besides the above mentioned fruit choices, we also offer cut up fruit, which includes a variety of melons and grapes. Again, thank you for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nicest Best Western we have ever stayed at!"

5
20/07/2017

The check in staff were incredibly friendly and helpful. The hotel is great looking and in wonderful condition. We loved the location, the pool was nice (no hot tub), and the breakfast was very good. We will indeed use this hotel again when in Colorado Springs.

"Great hotel"

5
19/07/2017

What a great hotel!!! We thought it was great for the quick weekend get away. The beds were comfortable and even the size was small we did not need a lot of room so we were very happy with our selection. Staff was super nice for the entire stay. Breakfast was good and there is an outback in the same parking lot. We did take outback to our room and it was awesome after a long day of white water rafting!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello cupcake0512, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, and are thrilled to see, that you enjoyed your recent stay with us. I am glad to see that you enjoyed the Pikes Peak region and had a blast on the Arkansas River. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great stop on way to cog rail train"

4
18/07/2017

Got the last 2 Queen room - it was clean and worked well for our family. The wifi was a bit slow in the room but the business area downstairs had fast internet and free printing :) Breakfast was really nice with crispy bacon and waffles!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello novadoc2, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled to read, that you enjoyed your recent stay with us.I am sorry to hear that the WIFI connection was slow, even though we have 200mps up/download, when we are sold out it can be a little slower. I do apologize for this, but also happy to hear that our business center, did work for you. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Wonderful visit - very accomodating"

5
13/07/2017

Spent one night here and couldn't be happier. We arrived early in the hopes of an early check in. After checking for an available room that was ready and cleaned, the receptionist was able to assign us a room without an extra fee. Our room was in perfect condition, with newer furnishings and fixtures. There was a full shower in the bathroom with a fabulous rain-shower head (no tub but that is fine with us). Room was quite cold when we arrived so we had to turn down the AC a bit to get it comfy. Bed was very comfortable. We would definitely stay here again, though the hotel prices in Col Springs are on the pricey side no matter where you stay.

"Excellent Stay"

5
13/07/2017

Excellent service, clean room, comfortable sleeping, spacious rooms and bathroom with plenty of towels and name brand shampoo. A friend and I were hiking in Colorado and we chose to stay here due to the location. It was close to Pikes Peak, Garden of the Gods, Castle Rock, Pulpit Rock and many places to grab food. Also a Target down the road that came in handy. The night worker was a cool dude, very friendly and extremely helpful. Breakfast was great, big variety between eggs, sausage, cereal, breads, jams, fruit cups, yogurt and most importantly.. a coffee bar. We also took advantage of the pool and hot tub, again, very clean, smelled nice but not an overwhelming smell of cleaner. MAKE SURE TO DRINK THE WATER PROVIDED IN THE LOBBY. It's the best, they featured an orange infused water and Cucumber, both very good. Over all I would rate this a 10/10 A+. I'm a homebody and never once felt homesick. It was a comforting stay. I would like to give a huge thanks to the staff.

"stay"

4
13/07/2017

My trip was just for overnight business. The hotel was nice, clean and the staff was friendly. The breakfast in the morning was great and the staff always had a smile on their faces and everyone said good morning to me.

"Comfortable, except for HVAC"

4
13/07/2017

Our room at the end of the hall, 416, did not have a view of the mountains but was spacious and very comfortable. Shower was modern with good water pressure. The HVAC system emitted some kind of burning smell which irritated my throat all night, but the ladies at the front desk were warm, welcoming and helpful. Most of the breakfast choices were good; large selection. Saw many people coming back happy and wet from the pool and my son used the workout room and said it was decent.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello fiddlebabs, Thank you for taking the time to leave us a review on Tripadvisor. We are happy to see, that you enjoyed your recent stay with us. I want to apologize , for not being as satisfied, as you should have been. I have have instructed our maintenance department, to take a closer look at the HVAC system, so we can make the appropriate corrections. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great hotel"

5
12/07/2017

The Best Western has easy access from the freeway, is within walking distance to restaurants, has professional and friendly staff, clean rooms and comfortable beds. The fitness center has the usual equipment, all in working order which was great.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello erkle, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled that you enjoyed your recent stay with us. Our team is always eager to provide a superior guest experience, and I am thrilled to see, that we did just thatgain, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Firecrakers in Da House"

5
05/07/2017

Best hotel stay yet... Great Customer Service!!! Great Room with TV, microwave, and refrigerator. Close to a few pizza places, gas, and freeway. East of freeway found a ton of eateries and market to stock up on.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Nacho_Bambi, Thank you for taking the time to leave us a review about your recent stay with us on Tripadvisor. We are very happy to see that you enjoyed your recent stay with us. Furthermore, we are thrilled that the whole team enjoyed their stay as well. I do hope that the tournament was a successful one. Thank you for making our Hotel your Home Base during this event. Again, thank you for your kind review and we do hope to welcome you and your team back next year. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great hotel, perfectly located, high quality perks"

5
05/07/2017

Really excellent hotel right off the interstate with easy access to all local attractions and parks. With the full hot breakfast buffet daily, the hot tub & pool, perks and treats offered like mid-day snacks and fresh fruit-infused water, and the very friendly staff, our family enjoyed our stay very much! The room was very nice with a wonderful shower, and kept very clean by the cleaners each day. For our family of four (2 adults, an 8-year-old, and 6-year-old), it made the perfect home base for our Colorado Springs vacation. We'd tell anyone visiting Colorado Springs to stay at Peak Vista Inn!

"nice hotel"

5
04/07/2017

The hotel was extremely clean and all the employees were very friendly. There was a lot to choose from at breakfast and the ladies that were in charge of the area were very efficient in greeting, keeping things clean and restocking food.

"Peak Vista experience"

3
03/07/2017

Good hotel in a convenient location. A little expensive for what you get but that appears to be the case for most Colorado Springs hotels. Staff were good though check in was laboured as the rooms were not ready on time. Otherwise, a good experience.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Neil C, Thank you for taking the time to leave us a review on TripAdvisor. We are pleased to see that you enjoyed your recent stay with us. Our team makes every effort to have rooms cleaned and available by the beginning of check in time, I sincerely apologize,that this was not the case on your arrival day. Again, thank you for your review . Wir hoffen das wir Sie dennoch in Zukunft in unserem Hotel begrüßen zu können. Nicki M. 719 598 7500 [email protected]

"Nice place to base a trip to Colorado Springs Area"

4
01/07/2017

We stayed here for 7 nights. There is a lot to do in this area and this was a nice hotel to be based out of. The breakfast was very good, but did not have the "make your own" choice. The service in the breakfast area was superb. The hotel also has an afternoon snack at 5:00 which was good. Fresh baked cookies as well during the day. The only negative is the bed was a little too hard for my wife. However, we travel with a rolled up memory foam topper for her, which took care of the problem. We also had a room facing west, which was great for seeing Pikes Peak, but the intense afternoon sun was tough at times. The other side would have had the freeway view/noise, so the sun was better than that.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Jim K, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to see, that you enjoyed your recent stay with us. Just recently we implemented new mattresses for our rooms, I am sorry to see that they were still to firm. I apologize for that. However, I am happy that you enjoyed all of our other amenities and enjoyed the beautiful view of Pikes Peak. Again, thank you for your kind review and we do hope to welcome you back in the near future, Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice, clean and great staff"

4
29/06/2017

Nice place, good location, and the staff was very accommodating. Hotels in this area are kind of pricey, this was great. The staff really went out of their way to make you feel welcome. Close to places to eat and see.

"Location is good"

4
29/06/2017

Prices went up everyday, did not expect that Parking difficult to get in between lines as marked (narrow and on a curve). Sign said "Park at your own risk" Friendly staff. Breakfast was okay for kids.

"Noisy HVAC System"

1
29/06/2017

The HVAC system in the room was so noisy it kept me up all night cycling on and off. I had another employee, along with my boss (booked 3 rooms) only for all of us to acquire no sleep, all miserable the next day for meetings and at the same time be in a bad light in front of my boss. I try to frequent BW Hotels across the US as much as possible and will not return to this location!

"Business Trip"

5
28/06/2017

I am in a hotel several nights a week for work. I recently had to change locations to this one. The front desk staff have been friendly and accommodating, especially Amy. I will continue to stay at this location.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Matt1979, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled that you enjoyed your recent stay with us. I will make sure to relay your review to our entire staff, especially Amy. We are blessed with an awesome stff, thank you for noticing . Again, thank you for your kind review and we are looking forward to your next stay. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"A Pleasant Surprise in Colo Springs"

4
28/06/2017

We've stayed at a lot of Colorado Springs hotels by nature of having a Cadet at USAFA. I reluctantly booked a night at the BW Plus because everything else was booked and those that weren't booked were overpriced. I came away impressed with the hotel. You can't always judge a hotel by its brand. The hotel is newer, which is an instant plus in a city with its share of un-updated major brand hotels. It's clean, modern and well appointed, that is for a BW. While smaller, the rooms are, in my opinion, better than the Embassy Suites rooms across the street. My only two negatives: 1) The wall HVAC unit in our room was very noisy turning on and off. 2) The beds were not just firm, but stiff and a bit flimsy. The positives: Great bathroom/shower, breakfast and light dinner complementary, clean and modern. Great value.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
HelloJames J, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are happy to see that you enjoyed your recent stay with us. Our Hotel was recently renovated, and I am happy to see that you enjoyed the outcome. Best Western as a brand is evolving, and our Hotel is in line with their philosophy. We just recently got all new mattresses, so I apologize that they are still on the firmer side. We do hope that you will stay with us again in the near future, and thank you again, for your kind review. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Friendly and clean"

4
21/06/2017

The hotel is very beautiful, friendly and clean. Real quick a few things we liked - a large selection of breakfast items, water, tea, & coffee available in lobby, large shower with large shower head, right off the interstate and close to many attractions. Didn't like - guest area patio and deck but no seating, evening snacks in dining area not very good or plentiful, and paid extra for seating area in room but instead of a sofa it was a chair & ottoman.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Jennifer R, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, as we are always on a mission, to improve guest satisfaction. I am pleased to read, that you enjoyed your stay overall.As to adding seating to our outside patio, we are in the process as we speak, to implement a Colorado themed seating arrangements. However, the Serenity Deck will not receive seating of any kind, since the intended purpose is to use this space to observe the Front Range. Furthermore, we are looking into upgrading our complimentary snack options in the evening. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Colorado Vacation"

5
20/06/2017

It is a very nice Hotel, with a friendly and very helpful staff. The breakfast is one of the best we have had. The rooms are very nice and clean with comfortable beds. When in Colorado Springs again we will look at staying at this hotel.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Tdholan, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled to see, that you enjoyed your recent stay with us. Our team is always dedicated on providing a clean and fun atmosphere for our guests. Thank you again for your kind review, and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great Place to stay in Colorado Springs."

5
20/06/2017

A great place to stay , its very close to lots of local attractions very easy access to the highway i think you call them interstates over there, very reasonable price to stay very helpful staff and walking distance to food outlets 5min from the city. the rooms were a little smaller than we are used to in Australia but ok. no kettle in room to make your tea ect but has a microwave and free tea and coffee available 24/7 in the foyer .

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
G'day Jenny T, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to see, that you enjoyed your recent stay with us. Our staff is dedicated to make every guest feel at home, away from home. Thank you for mentioning our 24 hours Coffee and Tea bar in the lobby. We also provide in each guest room a 1 pod coffee/tea maker. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very nice accommodations!"

5
19/06/2017

The staff was helpful and friendly and every part of the room was clean! The breakfast was delicious and filling, too. We stayed at other hotels on this trip and this one was by far the best. The location was also perfect for the sites that we visited in Colorado Springs.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Brenda S, Thank you for taking the time to leave us a review on Tripadvisor. We are pleased to see, that you enjoyed your recent stay with us.I will make sure to relay your review to our entire staff, especially the breakfast team. Again, thank you for your kind review, and we do hope to welcome you back real soon. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Excellent choice!"

5
18/06/2017

Clean, comfortable rooms & great staff. Location is superb for both north and south end of town attractions. Breakfast and mid-afternoon snack were a welcome treat. Free parking, free wifi and hotel was cannabis free--we appreciate that! Thank you!

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello thebellhome, We appreciate your feedback, and are happy to read that you enjoyed your recent stay with us. Our team takes great pride, in providing the best guest experience, and I am thrilled to see that we did just that. I will make sure to relay your comments to the entire team. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"AMT"

5
15/06/2017

The staff was amazing and the hotel was very nice. Rooms were clean and comfortable. They had appetizers in the evening for guest and breakfast in the morning. Would definitely stay at this location again.

"A week in Colorado Springs"

4
14/06/2017

Located on the north side of Colorado Springs close to the freeway for easy travel access. Had a few good food venues in walking distance and a service station. Inside pool and spa and a good full breakfast included each day. Staff were excellent. Clean and Tidy. Comfortable beds and pillows. Great view of Pikes Peak and not too noisy. There is a bush walk behind all the accommodation.

Nicki M, Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello jennyt429, Thank you for taking the time to leave us a review on TripAdvisor. We are happy to see that you enjoyed your recent stay with us. Also glad to hear you enjoyed the trail and scenery. We hope to see you in the near future. Again, thank you for the feedback. Gina R. 719-598-7500 [email protected]

"Very nice stay"

4
14/06/2017

We stayed here for several nights. The hotel and rooms are very clean. The staff all seemed nice. The room was average size with a tiny bathroom. The only complaint was the air conditioner. I know they are often loud in hotels but this one is very loud. Wakes you up when it comes on and there's no way to make the fan just stay on. Other than that we were very happy. The pool was nice. The breakfast was very good and the ladies working the breakfast were by far the nicest staff!! We would definitely stay here again.

"Perfect place to stay in CO Springs"

5
13/06/2017

Great location just off I-25 close to all major attractions. Breakfast was awesome with lots of varieties. They had French toast and Belgium waffles along with eggs and bacon. Freshly baked muffins (not packaged) and several wonderful toppings for yogurt. Fresh cut fruit cups were also available every morning. A nice surprise was a snack in late afternoon, freshly baked cookies and even lasagne one afternoon.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Sheila M, We appreciate e thrilled to see, that you enjoyed your recent stay with us. Our team strives to give the best guest experience, and I see that we were successful. We believe in providing the best amenities and breakfast is one of our top priorities. We are glad you enjoyed it. Again, thank you for your kind review and we do look forward to your next visit. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Stellar front desk!"

5
13/06/2017

Shaina checked us in really late! She made my car weary children feel welcome and left me with a smile! The ladies during breakfast were kind and courteous and even had great tips for the day! First time best western customer, but not the last.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello BrandiPlong, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to see, that you enjoyed your recent stay with us.Furthermore, I am delighted, that Shaina and our entire staff, provided you and your entire family, with n exceptional experience. Our Hotel is truly blessed with our staff. Thank you for taking the time to notice. We do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Stay Here!"

5
07/06/2017

Fantastic hotel. The breakfast was always great. The rooms are clean, equipped with a microwave, mini fridge, and TV! The overall appearance, inside and outside, was updated and nice. It's also in a great area. Easy to get on and off the highway.

Nicki M, Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello alb172017, Thank you so much for your valued time to leave us feedback on TripAdvisor. Good to hear you had a wonderful experience at our hotel. We enjoy providing a great breakfast to start your day. We hope to see you in the near future. Gina R. 719-598-7500 [email protected]

"Wonderful Stay"

4
05/06/2017

The free breakfast was much better than most we've had. Full hot buffet for breakfast not just cold cereal and doughnuts. Room was clean and quiet. Despite it being a very busy weekend, with sports teams filling the hotel the staff were all kind and helpful.

Nicki M, Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello b_trujillo0809, Thank you for taking the time to leave us a review on TripAdvisor. Glad to hear you enjoyed our full hot breakfast. I'm equally happy to hear that the staff was able to meet your expectations. I thank you again for your kind response. We hope to see you in the near future. Sincerely, Gina R. 719-598-7500 [email protected]

"Weekend Getaway"

5
05/06/2017

I had a wonderful time with my 3 boys. The location was great, good food in walking distance and even more one 5min driving. Beautiful hotel, excellent attentive staff. Gorgeous views of Pikes Peak! Pool closes at 10 for the kiddos, and 12 for the adults.

Nicki M, Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello MeikaNoel, Thank you kindly for taking the time to type a review. We appreciate your feedback about your experience here with us. Good to hear your kids enjoyed their time in the pool and in the Springs. We hope to see you guys soon and thanks again for the review. Sincerely, Gina R. 719-598-7500 [email protected]

"Amazing value and great experience"

5
05/06/2017

What a homerun! From the cold water in the lobby to the great water pressure and shower head. Comfy beds. Exceptional staff and legit breakfast. For the money I felt like I stole it!!!! I can't recommend it enough.

Nicki M, Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Q2898TOthomasd, We thank you for taking the time to type a review about our property on TripAdvisor. Pleasure hearing that you enjoyed your experience with us. I will be sure to relay your kind comments to the staff members. Thank you again for your kind review. Sincerely, Gina R. 719-598-7500 [email protected]

"Memorial Day Trip"

5
05/06/2017

We traveled to Colorado Springs for Memorial Day for a week's vacation. We stopped in at this hotel and found it to be very clean and the customer service was outstanding!! A+++.... The breakfast was the typical Continental but it tasted great with a variety of choices. I would recommend this to anyone and located within about an hour of all types of activities.

Nicki M, Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello jamesdZ1521OS, We appreciate you taking the time to leave us a review on TripAdvisor. Always a pleasure to hear that the staff was able to accommodate your needs. Thank you for your future recommendation and glad that you enjoyed your stay. Again, thank you for your kind review. We hope to see you in the near future. Sincerely, Gina R. 719-598-7500 [email protected]

"Excellent hotel!"

5
01/06/2017

We just got home after staying 4 nights at this hotel. The staff is one of the best I've ever experienced. From the super friendly front desk staff to the impeccable housekeeping staff, we couldn't have been happier with our stay. It was so nice to come back to a clean room after a day out exploring. I don't think we ever met a member of the staff who didn't say hello to us as we passed them in the halls. There were fresh baked cookies at the front desk the first 2 nights. The second 2 nights there were chips and queso, soup, and lasagna. We only had the snacks the second night as we didn't realize they even offered this until after we'd gone out for dinner. My kids thoroughly enjoyed the pool area. I was happy that it wasn't super hot as I sat and watched my kids swim. The whole hotel was incredibly clean and well maintained. We all enjoyed the wide variety of breakfast options. My boys had never had Nutella before and I think they ate their weight in Nutella after they discovered how good it was on toast. Thanks for making our vacation one we'll never forget!

"Beautiful Place"

5
01/06/2017

We stayed 2 nights here. The first night we got in late, but the staff was very pleasant and helpful with finding a place to eat so late, and letting us know about a local walk to restaurant that will give a discount for showing a room key. Our room was very nice and clean, bathrooms are pretty too! Bed is great! The 2nd night we got back sooner and were able to enjoy the hot tub and the pool. Both were very clean, and nice. That 2nd night when we were trying to go to bed, we had a new neighbor who had 2 children. One infant and one toddler. The infant was screaming its head off, and the toddler was screaming..not crying screaming, just screaming like a high pitched lunatic (too much sugar maybe?) The parents did nothing to console either child, or try to do anything to get them to stop screaming at 11 at night. I know because after laying in bed for 30 minutes with non stop toddler and infant screaming, I then got up to put my ear to the conjoining door. I stood there for 10 minutes listening to see what was going on, I was starting to suspect that there were actually no parents in the room and call the front desk when finally the dad just said to the toddler (in a very calm and unconcerned way) "Buddy can you yell a little softer your going to hurt your throat." That was it. That was all that was done to try and calm 2 raging children at 11 pm. After realizing that the parents were clearly not interested in calming their children and that it was going to be impossible to sleep I called the front desk. They had to move us since they didn't have another room to move the screamers to, and were very apologetic. I was thankful that at least we were able to move away from them into a new room and have some quiet. The staff was great, and helpful the entire moving process. I was very happy with how the staff handled the whole situation, and how quickly they resolved the issue for us. I know that the experience with other guests could have effected how we viewed our stay, but thankfully the staff is well trained to handle the situation and could resolve it quickly, efficiently, and politely. The following morning we saw the parents and children, and they were still going bananas. They appeared to also be having a lot of issues with their payment for their stay, and I (of course was being nosey) noticed that the staff was very nice polite and calm when working with them. Good job to the staff dealing with problem people, and the training manager who gave them the tools to handle the situations.

"Great Experience"

4
31/05/2017

Very clean and well maintained property. Good location, close to services and attractions. Hotel was very busy during our stay due to local graduations and staff was a bit stressed at times but seemed to cope. Fitness Room is underwhelming. I have seen better layouts and setups in much smaller and less expensive properties. Largest flaw was breakfast. A bit more fresh fruit would be nice, and the large crowds overwhelmed to staff's ability to keep all the menu items stocked for the guests.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 08FLHRC, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, and are happy to see, that you did enjoy your recent stay with us. My team and I, are always trying to improve our service to our guests, so we can make things better. Thank you for letting us know, how we can improve our breakfast operations, Our goal is to be more efficient and provide a better experience. We are also looking into ways, on how to improve our fitness room. Again, thank you for your constructive review, and we do hope to welcome you back in the near future, Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Awesome Hotel!!"

5
30/05/2017

Super friendly staff, comfortable beds, great breakfast. And if that's not enough....fresh baked cookies, fruit infused water, "to go" snack bags, fitness room, pool and hot tub. Did I say the staff were very accommodating and friendly?

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello susann2017749, We appreciate, you taking the time, to leave us a review on Tripadvisor. My team and I, are happy to read, that you enjoyed your recent stay with us.We are trying hard to provide the best guest experience and are thrilled that we did just that, Again, thank you for your kind review, and we do hope to welcome you back real soon. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Room was not a suite!!"

2
30/05/2017

While booking on hotels.com, room was labeled as a "Suite". When we got the room, it was not a suite. When checked with the front desk, they said they did not have any suites in this hotel. Hotels across the street had suites at the same nightly rate.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Vishal T, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback. We are sadden to see that you did not enjoy your stay with us. I have researched your reservation and see that you booked into our QQ deluxe room. That room is not marked on Hotel.com as a suite.The only suites we have, and labeled as such, are our King suites. Also, these King Suites are not two room suites, and clearly states this. Again, we are sorry, to have not met your expectations. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great"

4
24/05/2017

Staff was awesome, building was great. Internet was ok but was probably due to the amount of people that were staying there and the storm that was in the area at the time. Price was great for the quality the staff provided and for the quality of the rooms

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello tonybF2028CL, We appreciate you taking the time to write a review on Tripadvisor. My team and I are thrilled to learn, that you enjoyed your recent stay with us. I apologize that our internet was a bit slow, the day you stayed, but as you said, there was a huge storm in the area and that disrupted the Internet and TV service. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Nice Hotel - Good Location"

4
24/05/2017

The Best Western Plus Peak Vista Inn & Suites is great place to stay on the North side of Colorado Springs. The rooms are quiet and the beds very comfortable. The staff is very friendly and welcoming. Breakfast wasn't elaborate, but it was very nice; with hot food such as eggs, bacon, biscuits, pancakes, etc. it was definitely a notch up from your typical continental breakfast. This was a good choice for our family of four.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Sue W, Thank you for taking the time to leave us a review on tRIPADVISOR. We are happy to read that you enjoyed your recent stay with us. I will for sure, relay your review to our entire staff, as they are the ones, trying to provide the best experience for our guests. Again, thank you for your kind review, and we do hope to welcome you back real soon. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"work trip"

5
23/05/2017

I enjoyed this hotel very much. The breakfast was a lot better than most hotels we stay at so that was a very pleasant change. I'd have to say my only issue was how expensive my stay was. As a platinum member having to pay a premium due to a graduation going on was kind of disappointing.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello joshuac07394JI, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you enjoyed your stay with us. Also, a big thank you , for being a loyal member to our brand. Let me ensure you, that the rates due not go up, due to graduation, however, they do go up due to the summer season. I do apologize if this was not explained to you correctly. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Great Place"

5
23/05/2017

Great location. So much to do nearby with easy access to both north and south points of interest. Staff was very friendly and helpful. Breakfast was good and the hotel was nicely decorated and clean. Would return.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello ruchardf, We appreciate you taking the time, to leave us a review on Tripadvisor. My team and I are thrilled to read that you enjoyed your recent stay with us.I am equaly happy that you enjoyed our Breakfast. Again, thank you for your kind review, and we due look forward to your next stay. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Very Nice"

5
22/05/2017

A little more modern than most Best Western Plus hotels. The bathroom had a spacious walk-in shower which was very nice. One downside was the small bathroom sink and counter. With a family of four, including two teenage daughters, this was a little inconvenient. Other than that this was a very nice place to stay and I would recommend staying here.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Teresa g, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback, and are thrilled to see that you did enjoy your stay with us. With our recent renovations, we installed the spacious walk in showers. Unfortunately, we were not able to make the footprint of the bathroom larger. Again, thank you for your kind review and we do hope to welcome you back in the near future. Yours in hospitality, Nicki M. 719 598 7500 [email protected]

"Excellent place to stay"

5
18/05/2017

Professional staff. A lot of extra unexpected amenities. Indoor pool and heated Spa, Fitness room. Lobby was exquisite. Rooms were very nice, the beds were very plush and comfortable. Good choices on the hot breakfast. You can go heavy or light if you choose. Very pleasing to the eye after a long day on the road

"Great Hotel"

5
18/05/2017

My family and I had stayed at this hotel for 1 night during out road trip. Our impression of this Best Western was that it was very clean and immaculate inside the hotel. The outside of the hotel had looked like an upper class hotel in a rocky mountain, peaceful, and serene environment. The complimentary breakfast provided at this place was very good. The staffs at this place were courteous, professional, and helpful.

"Great hotel!"

5
17/05/2017

No complaints at all! I was there for 4 nights. My husband, daughter and I were very impressed. Love the view outside of the hotel and how clean and nice the place is. We noticed when first arriving, it smelled really good in the lobby. Great customer service. The free breakfast is delicious. I highly recommend this hotel and will definitely stay there again on my next visit!

"Clean"

4
17/05/2017

Clean rooms and good service, they also had out 2 types of water. One with oranges and another was with lemon. Which was nice to drink after driving 1,123 miles straight. Thanks for the good sleep and hospitality.

"Great views!"

5
17/05/2017

A beautiful hotel with great amenities. Our room was clean and comfortable. Drinking coffee while gazing at Pike's Peak is a treat. A wide variety of items with the hot breakfast starts your day off right. All this and a central location; I highly recommend staying here!

"5 Star by Far"

5
12/05/2017

Was very impressed with the whole stay!! The staff was very helpful business like and descriptive of all questions. Very peacful and welcoming. Lovrd that the spa was open until 12am. Arrived late and was very nice to get to enjoy the spa!! The room was very nice and cozy. The best part which made it hard to leave was the bed and privacy...

"Great Views and Great Customer Service"

5
11/05/2017

All staff from front desk to breakfast area were exceptionally kind and friendly. Room was beautifully decorated and clean plus the mountain view was awesome. This is by far one of the best hotel we have stayed in over past few years!

"Great view!"

4
09/05/2017

Very, very nice motel. Room was very nice. The bathroom itself was small but the shower was spacious with a great shower head and large fluffy towels. The breakfast was very good and I loved the infused water that was available all day, everyday. It was quite a treat. Pool is not large but clean and with adult hours later in the evening.

"Great Experience!"

5
09/05/2017

The hotel amenities were great. We enjoyed the hot tub and the swimming pool. The complimentary breakfast was fantastic. The hotel staff were very friendly and cared about our guest experience. The guest room was nicely put together.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello AlfonsoK123, We appreciate your feedback regarding your recent stay with us. I will make sure to share your comments with the entire staff, since they are working hard, to provide the guest experience for our guests. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Don't pass this place up!"

5
09/05/2017

Beautiful views of Pike's Peak from the front windows & during breakfast! Beautiful place inside & out--hard to believe it was remodeled over 2 years ago--looks so nice! Great staff & very comfortable rooms.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello 328kathleenp, Thank you for taking the time to leave us a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you enjoyed your recent stay with us. I am glad that you gor to enjoy our beautiful view of Pikes Peak, while staying with us. Our team is dedicated and working hard, to provide a clean and enjoyable Hotel, and I am happy to read, that you enjoyed this. Again, thank you for your kind review and we do hope to welcome you back in the near future. Nicki M. 719 598 7500 [email protected]

"Honeymoon"

4
04/05/2017

The Staff very friendly, the bed was very comfortable, we sleep very well and I have back problems, but the bed didn't hurt my back, so that says a lot, the room was very clean, breakfast was good, but better at the Loveland Best Western. i wish they had make your own waffles. The pool and hot tub was clean and very nice!

"Awesome"

5
03/05/2017

I loved it great place to stay...awesome staff...housekeepers are great at their job..clean fresh rooms...and accommodated to all my needs...close to everything great scenic views. Their guest book has great recommendations for things to do while there. We got on a helicopter and took a tour!

"Amazing!"

5
03/05/2017

The facility was clean and updated, the staff was very friendly, and the free breakfast was very good. The staff even had free snacks such as cookies and chili on certain days. The pool area was very clean as well, and they allow 2 hours from 10-12 pm for adults to swim.

"April Fun"

4
01/05/2017

The staff were very helpful and knowledgeable - Gina at the desk, and Blanca at the breakfast area in particular. Nice to step into a shower that was not moldy. Everything was clean. One of the queen bed's coils were making noise with movement, so we switched beds the next night.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Herllo Eric E, Thank you for leaving a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you enjoyed your recent stay with us. I will share your comments with our staff, especially Gina and Blanca. It is always awesome to read, when our staff leaves a positive impression. Again, thank you for your kind review, and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Excellent hotel with easy access"

5
01/05/2017

Just off the interstate yet in a quiet location with amazing views across to the mountains this is an excellent place to stay. Easy to park out front with several restaurants you can walk to in a couple of minutes. Room was specious, clean and comfortable and staff helpful. Breakfast was good but could have benefited from a wider selection. Found this hotel very relac=xing and comfortable.

Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this review
Hello Dudley M, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to read that you enjoyed your recent stay with us.Easy access to neighboring restaurants, is one of the many pluses in staying with us. I am happy to read that you enjoyed the closeness to many activities. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Excellent"

5
26/04/2017

The room was clean and comfortable, and the staff was extremely friendly and helpful. I would definitely recommend staying here. The view of Pike's Peak from our room was an added bonus, as was the serenity deck.

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello jacobo321, Thank you for taking the time to leave a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you did enjoy your recent stay with us. I am especially to read t you enjoyed the added bonus, of having a view of Pikes Peak. Again, thank you for your kind review and we do hope to be your choice for lodging, at a future visit Nicki M. 719 598 7500 [email protected]

"Overnight In & Out"

5
26/04/2017

Not in Colorado Springs for the fun things to do here, just rolling through on the way from somewhere going to somewhere and needed good clean, quality accommodations. Best Western Plus Peak Vista Inn & Suites was what we needed. Great place. Very pleasant staff. Clean and quiet room. Varied and good tasting breakfast buffet. I've stayed in a variety of hotels in Colorado Springs over the years, but first time here. I'll be back!

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello udnob, Thank you for leaving a review on Tripadvisor, regarding your recent stay with us. We are happy to see that you enjoyed your stay with us, while traveling through our town. Hopefully, we can welcome you back real soon, so you may get a chance to see our beautiful sights. Again, thank you for your kind review. Nicki M. 719 598 [email protected]

"Wonderful!!"

5
25/04/2017

Excelent location. Clean room. Very comfortable bed. Quiet. Friendly staff. I will definitely will stay in this hotel again. The breakfast is good, will be great if they offer a vegan option for milk like Almond or Coconut milk. Buy over all it was a great experience.

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello F8077TUmonicac, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback as we use this to make things better for our guests. I am thrilled to see that you enjoyed your recent stay with us. I do apologize, if you weren't made aware of the gluten free options we have available, including almond and soy milk.For sure, will I speak to our Breakfast Hostesses, to see how we can display these options, in a more prominent position. Again, thank you for your feedback and we do hope to welcome you back in the near future. Nicki M. 719 598 7500 [email protected]

"Awesome hotel!"

5
22/04/2017

What a great hotel. Clean, comfortable, quiet, convenient to all, plus friendly staff. I only have good things to say Would definitely recommend this hotel to people and stay again. Best best western hotel I have stayed at.

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello Matt K, Thank you for taking the time to leave us a review on Tripadvisor. We are thrilled to see that you enjoyed your recent stay with us. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Best western"

5
21/04/2017

Greta protest very clean rooms excellent customer service and lots of Resturaunt's near by...Highly recommend for business or pleasure.. I will be staying with This chain again... they haven't let me down yet...

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello danielchav, We appreciate you taking the time to leave us a review. We are thrilled to see, that you did enjoy your recent stay with us. Thank you again, for your kind review and your loyalty to our brand. Nicki M. 719 598 7500 [email protected]

"Very Nice and Comfortable"

5
20/04/2017

This is a nice hotel. Very clean, friendly staff and has a pretty good breakfast buffet. Our room was always nice and clean when we came back, and the staff was very friendly. I love that they provide natural flavored water in the front lobby. Definetly would refer this hotel and would do a return trip here.

"Great Best Western"

5
20/04/2017

Very clean and nicely decorated Best Western. Spacious room with comfortable bed. Great big breakfast. Friendly, attentive staff, especially at breakfast. Convenient to I-25. I highly recommend eating at Southern Hospitality, a few exits north.

"Another Pleasant Stay"

5
17/04/2017

This was our second stay at this property. We appreciate the friendly and accommodating staff, the cleanliness of the rooms, and the comfort of the beds. The pool is small but it wasn't crowded and the hot tub is a plus. The location is great as there is a mall, movie theater, and plenty of restaurants and stores nearby. We will definitely stay there again!

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello 3marilynk, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you are a repeat guest. Thank you for your trust and the loyalty towards our Hotel. We do hope to welcome you back real soon and again, thank you for your kind review. Nicki M. 719 598 7500 [email protected]

"Good place to stay"

5
17/04/2017

A very nice place to stay good rooms good food in the morning and all the staff are very friendly and nice and it is very close to a lot of stuff to do in colorado springs and right off the highway you will like this place

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello Gearheadjustin, Thank you for taking the time to leave us a review on Tripadvisor. We are happy to read that you enjoyed your recent stay with us. My team and I appreciate your kind feedback. Hopefully you had enough time to visit all of our beautiful sights, while staying with us. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"nice hotel, great location"

4
16/04/2017

Lovely, quiet, great view, fabulous breakfast. The staff was very nice, helpful and engaging. Yhe breakfast lady was simply wonderful. Only disappointment was the bed. I kept falling to the center of the mattress, time to try lace room 110.

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello mdenning 1951, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback, as it helps us to improve our service. We are thrilled to read that you enjoyed your stay with us and our staff. I have seen your comment about the bed in your room and have asked our Maintenance department to take a look at the issue. again, thank you for taking the time to leave us a review and we do hope to welcome you back real soon. Nicki M. [email protected] 719 598 7500

"Good hotel, very good breakfast."

4
10/04/2017

Hotel was quite close to several restaurants, walking distance. Not very noisy. Staff were all very friendly. The hotel seems a bit older but was kept clean. There is a small gym available and a pool. I id not use the pool but it looked to be clean well kept. There are several entrances so coming and going with baggage was not a problem.

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hallo Andre 10001, Vielen Dank, das Sie sich die Zeit genommen haben um uns auf Tripadvisor zu bewerten. We appreciate your feedback, as we always try to improve our guest experience. Our Hotel went through a complete renovation not to long ago and we are happy that you enjoyed your stay with us. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Probably the best bw we atayed at."

5
10/04/2017

Stayed at a few bws on our road trip and tjis was the nicest. Quiet clean and the best breakfast we had. A good variety. Im a light sleeper so any noise keeps me up. The ac unit they all use was slightly bothersome but other than that it was fantastic.

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello Jclough1978, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback,as it helps us to determine on what we can do better. I am pleased to see that you are loyal to our brand. I have instructed our Engineering department to take a look at our A/C's ,so we can make sure that they are all functional. Again, thank you for your kind review and we are looking forward to your next stay. Nicki M. 719 598 7500 [email protected]

"Great Family Spot!"

4
10/04/2017

This was a great family location. The rooms were clean, pool and hot tub a plus and a very friendly staff made our stay pleasant. They offer a descent breakfast and the water stations are refreshing and a nice touch.

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello shainikaj, Thank you for leaving a review on Tripadvisor. We appreciate your feedback and are thrilled to see that you enjoyed your recent stay with us. Our team is dedicated on providing the best guest experience and we are happy to see that we did just that. Again, thank you for your kind review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Vacation "

5
09/04/2017

Great service. Clean rooms. Good warm breakfast. Nice size rooms with thick towels. Price was good. Great views of Pikes peak. Good central location. Everything looked clean and new. Even the maids were pleasant and asked if they could do anything for you.

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello tom h, Thank you for leaving us a review. I am happy to see that you enjoyed your vacation with us. Here at the Best Western, we take guest services very serious and we are thrilled to see that we did provide you with an exceptional experience. Again, thank you for staying with us and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Great Service very nice staff"

5
09/04/2017

Everything exceeded expectations!! Front desk staff particularly helpful and personable. The place was immaculate...Breakfast exceeded expectations. Should keep TV off far leftist media outlets in public areas --MSNBC

Nicki M, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Hello markmk3697FP, Thank you for leaving us a review on Tripadvisor. We appreciate your feedback and are thrilled to see that our staff, exceeded your expectations. I am sorry that you did not enjoy the programing in the breakfast room. We are always trying to find the appropriate program to please all of our guests. Again, thank you for your review and we do hope to welcome you back real soon. Nicki M. 719 598 7500 [email protected]

"Great hotel for the price!"

5
28/11/2016

We enjoyed our 6 night stay. The room was a little small, but still a good value for the price and very clean. Location is easily accessible from interstate. Staff was friendly and professional. Hotel overall is clean with nice decor. We enjoyed the pool and hot tub. This hotel also offers free hot breakfast every morning. Very tasty. Would definitely recommend.

"Weekend getaway"

5
27/11/2016

We had a lovely room with a view of Pikes Peak. It felt like our own little apartment. There was hot coffee water tea and fruit available 24/7. And a very large delicious, full of variety breakfast available every morning. Amy, the front desk attendant, was extraordinarily friendly, courteous and helpful. Maria was very knowledgeable about sightseeing in the area. Elvira was also very helpful with recommendations of restaurants to patronize. The evening staff recommended we go to Colorado Mountain Brewery. It was thebomb.com just like they said it would be. The pool and hot tub are open much later than other hotels, making it possible for you to soak after a late day of hiking. I felt like the people who worked at this Best Western Plus were friends of mine. I would highly recommend anyone staying here. I would give it a 10 out of 5 stars.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Ross S, Thank you so much for your valued time to leave us feedback on TripAdvisor about your amazing stay with us. We are thrilled to read that you got to meet some of our staff and that they were very helpful and friendly. Thank you for the nice compliments regarding Elvira, Amy and the staff in general. It is very important to our entire staff to make our guest feel welcomed during their stay. We are also glad to read that you enjoyed the room and the amenities that our hotel has to offer. Colorado Springs has a wide variety of great Brewery's but you did make a great choice to visit the Colorado Mountain Brewery. Again, thank you for all the nice compliments regarding your stay, we hope to see you again in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Really nice hotel with really nice staff!"

5
27/11/2016

We stayed here in October and would definitely book a room again. The staff was friendly, nice and hard working. The room was spotless and the location was right off the freeway, yet quiet. We will be returning to Colorado Springs in the near future and this will be our hotel of choice. Thank you Best Western Plus for a great week!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Jane R, We thank you for your time to leave us feedback on TripAdvisor. We are glad to see that you enjoyed your stay with us and that our entire staff made you feel comfortable and welcomed. Also it is great to read that you where satisfied with the cleanliness of the room. We are thrilled that you will be returning to our location when you are in Colorado Springs. It is an honor for us to be the hotel of your choice. Thank you for staying with us, we are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very helpful and kind service"

5
24/11/2016

The property exceeded our expectations on all levels. We would stay there for sure next time we are visiting. I believe the entire hotel had been remodeled. The shower was awesome! The front desk staff were wonderful as well!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Stacy K, Thank you for your time to leave us feedback on TripAdvisor. We are glad to read that we exceeded your expectations and that you enjoyed your shower and our very helpful staff at the front desk. We appreciate you staying with us. Hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"good for a short stay"

4
21/11/2016

good value for short stay, nice location next to I-25, breakfast is average, elevator is very slow and often just took the steps. Washer and dryer were clean and did a nice job on my cloths. Friendly and helpful staff

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Joe A, Thank you for your time to leave us feedback on TripAdvisor. It's nice to read that you enjoyed your overall stay. We are glad that our staff was able to help you, this makes a big difference when you travel. Thank you for choosing our hotel. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"great hotel"

5
19/11/2016

This hotel is clean, has a great location, very good breakfast, staff is very helpful and pleasant to deal with. Every afternoon there is a snack available in the lobby which is a nice perk. Great views of Pikes Peak.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear loreto2014, Thank you for your valued time to leave us feedback on TripAdvisor regarding your stay. We are pleased to read that our staff was helpful and pleasant and that you enjoyed your breakfast, snack time and your room. It is very important to our entire team to make each guest feel special and welcomed during their stay. Thank you again for staying with us. We hope to see you again in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colorado Trip"

5
17/11/2016

Centrally located for everything that we wanted to do. Very quiet and peaceful. Great showers! Loved the look of the hotel, looked more like a lodge than a regular hotel (like all the other hotels around then). Nice touch with the warn cookies available when you check in.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear afoust77, Thank you for taking your time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed the cookies at your arrival time and that your overall stay was to your satisfaction. We are close located to most of Colorado Springs attractions and restaurants in walking distance. Thank you for staying with us we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Dependable"

5
15/11/2016

This was my seventh time to stay at this hotel and I will stay here again on my next trip to Colorado Springs. What more do you need to know? I was disappointed that I could not get a room on the west side where the view is fantastic, but I didn't have a reservation so I really can't complain.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Carl V, Thank you so much for leaving us feedback on Trip Adviser! We are glad that you have been such a valued Best Western Member and choose to stay with us over and over again! It is great that our entire team and the hotel itself made a great impression on you and it is important to us that you always have a positive stay with us. Thank you again for staying with us, we are looking forward to see you again in the near future! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great!"

5
14/11/2016

A great place to stay.... Very nice staff... very attentive to any needs and friendly... The walls are a little thin, No smoking, pets. A great location, close to the highway. Close to Air force base.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear SKD26, Thank you for reviewing us on TripAdvisor. We are glad that you enjoyed your stay with us. We are close to many attractions and restaurants and the Air force base. Thank you for staying with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Enjoyed our stay"

4
09/11/2016

Room was clean. My daughter enjoyed the pool and wanted to swim first thing. It was nice to have the pool indoors, yet there is a glass wall where we could sit outside and enjoy the day while still watching her. Ladies added a nice green chili to go with the eggs for breakfast which made all the difference in the dish. Thanks.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Heather D, Thank you so much for taking your time to review us on TripAdvisor. We are glad to read that you liked your room and that your daughter had fun using the swimming pool. We did have chairs outside however we removed them when it started to get colder the end of October. We do apologize for the inconvenience. It is wonderful that you enjoyed your breakfast and that our staff could help you. Again, thank you for staying with us. Please come back and visit us when you are in the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colo Springs Visit"

5
09/11/2016

Very comfortable and friendly staff. We enjoyed our stay. The meals were a good start to our day. Our room was clean and the bed was comfortable. The elevator was a little noisy but at least it was working!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Scott W, Thank you for leaving us feedback on TripAdvisor regarding your stay. We are happy that your room and the meals were a good start to your morning. We are glad that you enjoyed your room. Unfortunately after the motor of the elevator was replaced the elevator started squeaking, which was shortly fixed as well. We hope it did not inconvenience you. Thank you for choosing to stay with us. We are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Wonderful Experience "

5
08/11/2016

Very nice hotel, staff was exceptional. Checking in was east, rooms were clean and pleasant and nicely appointed- breakfast was good- not exceptional - but good quality. Check out was equally easy, matter of fact I had already checked out and was down the street when I got a call that my two year old had left her tablet in room and housekeeper wanted us to know ASAP! Great customer service!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Dawn A, Thank you so much for reviewing us on TripAdvisor. We are pleased to read that you had an overall exceptional stay. We are happy we could locate your tablet before you were to far away from us. It is very important to our entire team to serve our guest a superior stay during their time with us here in beautiful Colorado! Thank you for staying with us, we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

""Best" Stay"

5
08/11/2016

Came from out of state for funeral, so last minute booking. Looked at rooms online, but had questions. Called hotel, they were more than accommodating to book two rooms adjoining for us and gave us a very reasonable rate. During our drive to Colorado, we received a phone call that elevator not working and they will gladly help us upon arrival getting our things up to 3rd floor rooms. Very nice to know ahead of time before arrival. When got to hotel, it was very modern and welcoming lobby and ladies behind counter were very talkative and friendly. I was impressed enough to open a BW Rewards account with which they helped me. Rooms were very nice, newer furniture and bathroom fixtures and clean, but on the small space side. However, when in Colo Springs, you had better be out enjoying the beauty of the mountains all they have to offer rather than sitting in your hotel room! The beds were great. Very comfortable, in both rooms - all queen beds. Even my teens commented on how comfortable they were. The breakfast was quite frankly a lot for the rate of the room. Hot foods, like eggs and omelets that tasted good (not rubbery). Quite a large variety of foods also to include yogurts, fruit, waffles, etc. We were not for want on breakfast! And to top it off, the breakfast attendants were spot on very attentive to food and cleaning tables. And they were talkative and friendly to boot!! Awesome way to start the day. my teens used the hot tub and pool and felt there was a bit too much chlorine in the hot tub, but otherwise the pool area was nice. The location really is perfect with most of the city attractions within 30 minutes, mountain attractions within 2 hours, Denver only 1 hour. Will definitely stay here again just to meet all the friendly and attentive people that work there!!! Side story to verify attentive workers: one night of the stay they were trying to find the owner of a car with headlights still on. As they spoke with another customer about it, I heard it was same make as my car. Leaned back from getting a night time hot chocolate and asked if it was the model of my car. Without explaining who I was, they recognized me and said, "No, it isn't yours! We already checked for yours and it is not the same license plate." Wow. We had not spent a lot of time in hotel, but they recognized who I was? That's cool!!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear emask, Thank you so much for your valued time to leave us feedback on TripAdvisor regarding your wonderful stay with us. We are very thrilled to read that our entire staff could make your stay a very memorable one and that you would come back to see us again! We are also glad that you and your teens enjoyed the amenities of the room and that you all got a comfortable night's rest during your stay. Our breakfast menu is pretty large because we want to make sure that there are plenty of items that guest can choose from. We constantly look for ideas and update our breakfast menu. You are right, we are located pretty central to all the beautiful sights that Colorado Springs has to offer and the mountains even from our observation deck are just breathtaking. Thank you for joining our Best Western Member Programm. This Program has great things to offer. Again, thank you for choosing to stay with us and becoming a loyal Best Western Member! We look forward to see you in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice place to stay in Colorado Springs"

5
08/11/2016

Nice room very clean place. Close to everything. Wish I could show pictures of the mountains from our 4 th floor room. They are fantastic. Pool and spa are a little small but clean. Breakfast was very good.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear crtChicago, Thank you for your time to leave feedback on TripAdvisor. We are glad to read that you enjoyed your room and the overall cleanliness of our modern hotel. You are right, the mountains are just beautiful to look at from our hotel. We are also happy that you liked what we had to offer during breakfast time. It seems like you got to visit some of the sides around Colorado Springs and got the chance to use the pool and spa. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great place for an extended stay. "

4
07/11/2016

I was in Colorado Springs for 10 days. I have stayed here before. Just as good ! Check in: very quick, upgraded (which was nice), receptionist always friendly. Iced lemon flavoured water always available. Rooms: my suite was a nice size, big TV, fridge, microwave. Housekeeping was of a high standard except on a couple of days where there was no coffee supplied. Not great when you are english, in late and out early ! Excellent shower, no bath. Breakfast: choice of hot and cold, alternates every other day. Good choice of items (including fruit) for a freebie. Health suite, pool and hot tub. Location: couple of good restaurants (Chicago Grill & Taproom, Outback) within walking distance. Recommended

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear stmalcolm, We appreciate you time to leave us feedback on TripAdvisor. We are glad to read that your overall stay was great. We do however apologize that our housekeeping staff did not supply you with the coffee which we will look into it. It is excellent that you liked our breakfast menu and that you got to experience some of the restaurants around us. We hope to see you again! Thank you for choosing to stay with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice staff at front desk"

4
04/11/2016

Briefly, this is a standard room we stayed in. It was clean, attractive and functional. My only complaint is the sink in the bathroom. There was really no counter space to put toiletries on. That was unexpected in a hotel like this one nowadays. The coffee in the morning was barely drinkable. There were the standard chain breakfast offerings. My one big positive I felt was my interaction with front desk staff. Check in was handled extremely pleasantly and competently by a young man. And the next morning, a woman named Gina was working. Both employees were basically super nice and friendly.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear pmc617, Thank you for your time to leave us feedback on TripAdvisor regarding your stay with us. We are sad to read that you did not enjoy our coffee in the morning and that our breakfast was not to your standards. Our breakfast menu changes daily and has a wide variety of items to choose from. We are glad to read though that your experience with our front desk staff was a positive and pleasant experience. Thank you again for staying with us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"New favorite place to stay"

4
01/11/2016

This hotel exceeded our expectations. The room was nice and roomy and we had a mountain view. The bed was comfortable. The staff were welcoming. They have iced, flavored water in the lobby and snacks every evening. Breakfast was included and was very good. It included biscuits and gravy, bacon and eggs, etc. There is a mountain view balcony on the 2nd floor but no chairs to sit in to enjoy the view. They should add chairs. One downside for us was the deordizer smell in the lobby. i don't know why they need an artificial smell. As someone sensitive to smells, it was overwhelming and unnecessary. There was also no ice machine on the 3rd floor which was inconvenient. Even with these issues, I would still stay there again.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Linda W, Thank you for your valued time to leave us feedback regarding your stay. It is wonderful to see that you enjoyed the view from your room and the comfort of your bed. We do have also the observation deck for guest they do not book the room with the view. Our breakfast changes daily, so we are glad you enjoyed the menu of your breakfast. We are still working on it to have ice machines on each floor of our hotel. Thank you for choosing our hotel, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good place"

5
31/10/2016

Enjoyed our stay. Nice room, good breakfast, and a great added touch was the cookies at the front desk.. Very friendly staff. Very friendly and helpful breakfast room staff. Have never seen this before in other hotels.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear samsomohio, We appreciate you taking time to review us on TripAdvisor. We are thrilled to read that our staff left a very positive impression on you during your trip. We enjoy to read that you liked your overall stay and got to experience some of our cookies. Thank you for staying with us and Best Western. We hope to see you back. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very Nice"

5
28/10/2016

Everything was great here and very friendly staff which is so nice to see. Today very often the hotel staff does not even say a greeting to you. The only thing I would change in all hotels really is they need better fabric softener as the towels are soooooo rough at every hotel.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear freshie2014, Thank you for your valued time to leave feedback on TripAdvisor. We are glad to read that our staff made your stay welcoming and that you enjoyed your overall stay. We are sorry that the towels were not as soft as you would have liked it. Thank you so much for staying with us. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"They don't have cribs - families beware!"

2
27/10/2016

We made our reservation via the Best Western app prior to our arrival. When I was checking in I asked the front desk clerk if she'd seen my comment requesting a crib and she replied that they renovated the hotel about 2 years ago and since that renovation haven't provided cribs due to liability issues. My wife and I have taken our child on several long road trips over the last 2 years and as part of that we've spent 40+ nights in hotels. This is the first time we've ever encountered a hotel that didn't have cribs. I've never heard of a hotel that didn't have cribs. The hotel was nice, in a good location, and breakfast and the pool were nice, if not a bit cramped - which speaks more to the popularity of the hotel than anything else. Still, I wouldn't ever stay here again since they don't have cribs. What are people with babies expected to do? Bonus... I filled out a Best Western provided survey after our stay and the Assistant General Manager - the same one who's replying to all these reviews - sent what seemed to be a form email response to my reviews. I say it was a form because she provided a general apology for not meeting expectations, but didn't mention any of my specific complaints.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear jimcovert, Thank you for your time to leave feedback on TripAdvisor regarding your stay. We are sorry to hear that we did not meet your expectations. Our Best Western site provides a list of all the amenities that are offered at our hotel and baby cribs unfortunately is not one of them. We do have a lot of families with children and baby's staying with us and we never had any complaints regarding a baby crib. We do however apologize for any inconvenience that may caused you. You are right our hotel is a popular getaway. Our hotel speaks for it's friendliness and cleanliness. Again, thank you for choosing to stay with Best Western. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice place, well kept, small room and bathroom"

4
26/10/2016

The outside of this hotel is really cute. The staff was very friendly and helpful. My room was clean and modern. Bathroom: GREAT water pressure, good drainage in shower. Negative: clear glass shower doors. These wouldn't have worked well if I had been traveling with my family. The bathroom is exceedingly small, too. Room: Everything was clean and modern. The room was fine for one person, but it would have been a tight fit for a family of four or more. There wasn't much room to get between the desk and the bed. If you need to get supplies or fast food, they are within 5-10 minutes down the road. Overall, a really nice place. I would recommend it highly, but make sure the size of the room will work for your family.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear lovetheUSA76, Thank you for choosing to stay with us, Best Western and that you took your valued time to leave feedback on TripAdvisor. We are glad that you liked the cleanliness and modern style of our hotel. Thank you also for the nice compliment about the exterior of our hotel. You are right, there are some nice restaurants in walking distance which helps after a long day of drive. We are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Vacation "

5
26/10/2016

Our stay was very pleasant, staff was friendly and very helpful in advice on places to go. Hotel common areas and room were clean and well maintained. We would stay in this hotel again on future trips to Colorado Springs.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Randy H, We appreciate your review on TripAdvisor regarding your stay with us. We enjoy to read that you stay was very pleasant and that our staff was knowledgeable to give you advice which attractions to visit. Our entire team is always committed to make every guest feel special and welcomed. Thank you for choosing to stay with us and being a valued Best Western Member. We are looking forward to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Family Vacation in Colorado Springs"

5
26/10/2016

This is the place to stay ! rooms clean and spacious. pool is open till midnight most hotels only till 10 pm.. this is just a beautiful property. breakfast was amazing and fresh no matter what time you go to eat even at 9:30 am. Staff was friendly and helpful. It was nice to see smiling faces . Fruit water awesome touch . Cookies delicious . will stay here again

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear mwarshaws, Thank you so much for your valued time to leave us feedback on TripAdvisor! We are glad to read that we were the place to stay for your whole family. Also it is great to see that our breakfast was just right for you and that our cookies and the fruit water added an extra during your stay. Thank you so much for staying with us. Come back and visit us again, when you are in the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Convenient location"

5
25/10/2016

Great starting point for all the Colorado Springs adventures. The hotel was clean and the staff were wonderful. Just a little disappointed in the Bistro--"happy hour" prices were pretty high and breakfast coffee & oatmeal were disapointing.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Diane G, We thank you for staying with us and taking the time to leave feedback on TripAdvisor. We are glad to read that you had a wonderful start to visit attractions in the Springs by staying with us. I'm not sure by what you mean that we charge for our complimentary snack time in the afternoon. This is incompletely free of charge and an extra for our guests during their stay. Please reach out to us if you have any questions. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean hotel and friendly/helpful staff"

5
25/10/2016

The hotel is kept in good shape. My room was very clean. The bed and pillows were very comfortable. The room had a sitting area near the window, which was a nice touch. It made for a cozy setting. The room color and décor were light and airy, giving a fresh feel. The staff at the front desk were helpful and friendly. Provided great recommendations for places to check out and places to eat. Wanted a good brewery to try and the staff member's suggestion was on-point! The breakfast in the morning was delicious. Great experience!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Taleitha P, Thank you so much for leaving feedback on TripAdvisor regarding your stay. We are happy to read that you enjoyed the comfort and cleanliness in your room. It is wonderful that you experienced a friendly environment with our staff and that you were provided great recommendations to some great restaurants near us. It sounds like you had an amazing time away from home. We are looking forward to see you again, thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Disappointing"

3
24/10/2016

Advertised as Best Western Plus. This hotel does not have HD televison channels yet they charge a fairly high rate and bump up the rate on weekends. The a/c unit in the room roars and shuts after a minute. Very dry room and hallways. Bed is very soft but for some that may be OK. Breakfast has a lot of items including bacon but still average. There are many other hotels along the road - best to shop them all. In reality probably a Best Western Minus.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear lakab, First of all thank you so much for taking the time to leave us a review on TripAdvisor. We do apologize for the inconvenience that you had with the A/C unit in your room. I'm not sure if the front desk staff was made aware of it because we would have promptly fixed the issue. Please reach out to us, so we can look into it. Again, we do apologize and hope you give us another chance in the future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great hotel"

5
24/10/2016

Great service from the whole staff. Super location just off the interstate. We really enjoyed the breakfast. Breakfast staff was friendly and concerned about the guests. Had a great room spacious and comfortable. Would definitely stay here again.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Mtn16, We appreciate your time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your breakfast and that our entire staff made you feel welcomed. Also we are happy that you liked your spacious room with the amenities. Thank you for staying with us. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Enjoyable stay"

5
24/10/2016

Clean and pleasant room. All members of the staff was friendly. The breakfast was good with lots to choose from. This hotel was conveniently located to a few restaurants and many attractions. The view of the mountains was beautiful. I would recommend staying here.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear tarameek14, Thank you for your time to leave us feedback on TripAdvisor. It is wonderful to read that you enjoyed your stay and had a good overall experience. You are right, we are located close to many attractions here in the Springs area. We are excited for you that you had the chance to visit some of them. It is also great that the room you choose was pleasant and that our staff was accommodating and friendly. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent property with hidden amenities"

5
23/10/2016

This very clean, comfortable, and well-located hotel has hidden surprises awaiting you. Do not miss the serenity deck on the 2nd floor. I didn't discover it until my last day. It has picturesque views of Pikes Peak that you don't want to miss. Also, on weekday evenings, the hotel provides delicious snacks and sweets. The tomato bisque, chili, chips, salsa, and cookies were delicious. The breakfast is another plus with great options each morning. Front desk service was very friendly and efficient. Room was spacious and the shower is amazing! Thanks for a great stay.

"Pleasant Stay"

4
22/10/2016

Conveniently located right off the expressway for all the attractions in the area. Staff was very friendly, no matter what time of day.Refreshing flavored water in the lobby. Rooms were comfortable and efficient for our needs-refrigerator, tried to get adjoining rooms but not available. Breakfast bar was good. Pool was refreshing but it is a small size pool (capacity 14) but there is a hot tub too! Would recommend staying here again.

"clean and pleasant hotel"

4
19/10/2016

Room was on the small side, but everything was clean and in good condition. Bed was reasonably comfortable and early check in request was accommodated. Housekeeping and breakfast room staff were courteous and helpful. Front desk staff could be more polished and pleasant.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear elainetcorey, Thank you so much for your valued time to leave feedback on TripAdvisor. We are glad that you enjoyed your overall stay and that our front desk staff was able to accommodate you early. We do offer different sizes of rooms even rooms with a view of the beautiful Peaks. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent hotel"

5
19/10/2016

We were very pleased with our stay. This hotel offers a combination of good value, great service and convenient location. The facility is attractive and well appointed, the staff was very friendly and efficient and our room was spacious, clean and very comfortable. My only disappointment was that the tv channel lineup was very limited. The breakfast buffet was outstanding with a variety of very tasty choices. We would definitely stay here again.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Dave D, We appreciate your time to review us on TripAdvisor. We are pleased to hear that you liked our hotel and the value that we had to offer for your budget. It is important to our entire team that our guests feel welcomed and comfortable throughout their stay. We will certainly look into the TV lineup to figure out what the issue is. Thank you so much for staying with us. We are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Hotel"

5
19/10/2016

We felt very welcomed when we first walked in the door. The front staff were very professional and friendly. Would stay here again. Breakfast was good. The toaster oven was broke so could not toast my bagel. Very Clean hotel. Very quiet.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Kelly B, Thank you for your valued time to leave feedback on TripAdvisor. We are happy to hear that our staff was professional and friendly. It is very important to our team to make you feel welcomed when you are away from home. We did get the toaster oven fixed but we do apologize that it did not work the morning of your breakfast. We hope you come back and stay with us again! Thank you for staying with Best Western. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"great shower head - small shower"

4
19/10/2016

we appreciate the newness and cleanliness of this hotel. the shower was small but the shower head was powerful. room was clean - internet was S L O W in room 436. There is only one elevator which we used occasionally and hiked the stairs when it was busy. Breakfast staff on Sunday morning went out of their way greeting everyone, pouring coffee and restocking the area. enjoyed the newspaper.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear LassieBV, Thank you for your valued time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your stay. It is important to us as a team to make every guest feel welcomed. We are sorry that the internet was not to your satisfaction and apologize for any inconvenience that may caused you. Thank you again for staying with us, we hope you come back! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"The neat hotel"

5
18/10/2016

This is the very best hotel in the area, it's very convince to everything and stuffs are super friendly, I will highly recommend people live there.the breakfast is also amazing, room is always clean.pool a little bit cold.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear luckyfirst2004, Thank you for your review on TripAdvisor. We are very glad to read that you enjoyed your hotel stay with us. It sounds like you had a great experience with our staff and the breakfast. We are pretty close located to many attractions and restaurants in our area. Thank you so much for staying with Best Western Plus Peak Vista Inn & Suites. We hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Exceeded Expectations"

5
18/10/2016

If you are planning a trip to Colorado Springs, the Best Western Plus Peak Vista Inn & Suites is my recommendation. This hotel exceeded all expectations and I will most definitely be staying here again soon. The room was clean, well-kept, and quite spacious. The view of Pike's Peak from my room (324) was remarkable. The hotel itself is in a great location; easy access to I-25, Woodmen Road, and Academy Boulevard. When it comes to amenities, their breakfast is the major highlight. If you are planning a stay here, my recommendation is a "King Suite with Mountain View". The room has a king bed, a large couch, and a roomy bathroom. Again, the view of Pike's Peak does not disappoint.

"Lovely Convenient Hotel"

5
18/10/2016

Well appointed hotel with great view of Pikes Peak. Convenient to restaurants, site seeing and shopping. Very accommodating staff, clean hotel with comfortable bed, nice breakfast. We enjoyed our stay.

"Nice hotel, great with the kids"

4
17/10/2016

Best breakfast ever. I gotta say, it was amazing and truly had something to please everyone in our family. Room was a little cramped but other than that, a nice hotel. I thought it smelled musty but no one else thought so.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Megan S, Thank you for your time to leave a review on TripAdvisor. We are pleased to read that our breakfast menu had items that your whole family could enjoy to eat. We do have larger room types, so if you ever come back to stay with us, please give us a call and we can arrange a room that is more comfortable. Thank you for choosing to stay with Best Western. We would like to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Lovely, clean hotel"

5
16/10/2016

We thoroughly enjoyed our stay at this Best Western location. It was very conveniently located to all the sites we wanted to see in Colorado Springs, the staff were extremely helpful and friendly, the room was clean and well-appointed, the hot breakfast was exceptional, and the pool and hot tub were great! The only thing I'd change was the temperature in the pool room. It was a bit chilly because there's an air-conditioning vent right above the pool, and the pool is in a fairly small room with low ceilings so there was cold air blowing on us while we swam.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear shaybird77, Thank you for your time to leave us feedback on TripAdvisor. We are thrilled to read that your overall stay was exceptional and that you enjoyed your room, the friendliness of our staff and the breakfast variety. We are glad you got to use the pool and hot tub, we apologize that it was a little bit on the cool side. Our temperature gets adjusted depending on the season of the year. We will certainly look into it. It is wonderful that you had the chance to visit some of our nice attractions here in the Springs. Again, thank you for staying with us. We hope to see you when you travel back to Colorado Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great location"

4
15/10/2016

Neat hotel. Great breakfast! Room was sufficient for a disabled traveler. Kind of narrow, but okay for the two of us. Hotel is a good location. Just 12 miles to Pikes Peak. Close to lots of dining and shopping.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear mdgg1219, We appreciate your time to leave us a review on TripAdvisor. We are happy to read that your room was sufficient and that the location was perfect to travel to Pikes Peak. Our breakfast does offer a variety of items, we are glad that you liked it. Yes, you are right we are located close to shopping and dining as well, some of the restaurants are in just walking distance. Thank you for choosing to stay with Best Western. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"No food ingredients"

1
15/10/2016

Best Western offers free breakfast. I have food allergies and inquired as to the ingredients in the breakfast items. I was told that they don't keep labels for anything offered at breakfast. Thousands, if not millions, of Americans have food intolerances and allergies. It's time for Best Western to move into the 21st Century and tell people what ingredients are in the food. I had no breakfast.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear I2880XDseanm, Thank you for your valued time to leave us feedback on TripAdvisor. Our entire team apologizes that our breakfast menu did not offer the right items for your food intolerances and allergies. Furthermore we apologize that our staff did forget that we do have a folder with all the items with their ingredients listed. I believe it was one of our newer staff members. Our breakfast menu offers a wide variety of items such gluten free products and lactose free milk. Thank you for your criticism! Our team will look into that so it will not happen again. We are always looking for good ideas to improve our hotel. We hope you give us another chance at your next visit. Thank you for staying with Best Western. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good at the little details"

5
15/10/2016

The breakfast was excellent, great showers, afternoon snacks, and orange and pineapple water to drink. They probably could stand to upgrade tv but not a big deal. The beds was very comfortable and staff was very helpful and friendly

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear David D, We thank you so much for your time to leave us feedback on TripAdvisor. We are pleased to read that you enjoyed our complimentary snacks and our fruit infused water. Also that you found your bed comfortable and that the shower was great. It is important to our staff to be helpful and friendly to each of our customers when they are traveling. Thank you for staying with us, we hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Stay"

5
15/10/2016

The stay at this best western was amazing. Staff especially was wonderful, always smiling and helpful. The rooms were clean and the breakfast was terrific. I would definitely recommend this hotel to anyone visiting the area. The value and quality was top.

"Great - Quiet - Comfortable"

5
14/10/2016

Had dark curtains and thick walls for a quiet place to sleep. Also a great shower with good pressure and hot water. Hotel staff were quick to greet me, and even recognized my voice from when I had called the day before to say I would be checking in late.

"Business Trip"

5
14/10/2016

Great place to stay and very affordable. Location of hotel was perfect was able to get to where I needed to be easily. Professional staff, clean and orderly hotel. Great choice of restaurants near the hotel was superb which included Old Chicago, Outback and Tilted Kilt.

"Excellent stay!"

5
13/10/2016

Highly recommend this hotel. Beautiful view. Great staff that was so helpful and friendly and greeted you each day with a smile. The front office staff made you feel special and welcomed. Close proximity to many area attractions. A special treat was the evening snacks. We always stay at Best Western Plus hotels but Best Western Plus Peak Vista Inn & Suites by far has been the best.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Karen P, Thank you so much for your valued time to leave feedback on TripAdvisor regarding your stay with us. We are thrilled to read that you felt welcomed and special. This is great to hear because it is very important to our entire team that the guests feel special and are welcomed to a warm and friendly environment. We hope you had the chance to see some of Colorado Springs attractions. we are also glad that you got to enjoy our midday snack. It means alot to us that your stay with us was one of the best stays that you had at Best Western. Thank you for choosing us. We are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Lovely Weekend"

5
13/10/2016

My daughter and I booked at the Peak Vista Inn because of the great reviews. Frankly, I didn't expect the property to live up to them. But as we walked in the door, we noticed a lovely scent in the air, which helped to set the mood for a great weekend. The staff was as friendly and welcoming as the reviews had promised. The room wasn't fancy or overly large, but had everything we needed including a view of the mountains and a large TV. The breakfast was hot and delicious, with a variety of offerings, and there was plenty of everything. We were well pleased and I'm sure we'll be back.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Kathleen C, We appreciate your time to submit a review on TripAdvisor regarding your stay with us. We are very happy that you choose us to stay with after reading the reviews. Furthermore we are glad that is was a great stay and you were not disappointed with your room and the amenities, the breakfast or the warm welcoming of our staff. We hope you will be back when you come to the Springs! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great View,Close to parks and adventures, hot breakfeast Bar"

5
12/10/2016

Highly recommend this hotel, nice view, Close to cog railway for pikes peak, garden of the gods, great rates,very clean place with nice rooms, be sure to ask for a view. The free morning bar was full of excellent food with great bacon, eggs and real orange juice. Hats off to the staff , very friendly.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Keith W, Thank you very much to participate to leave feedback on TripAdvisor. We are glad to read that you enjoyed the room, the view from the hotel, our breakfast and of course our staff. The view is beautiful and using the observation deck gives you the chance to take some beautiful pictures of the peaks. We are located pretty close to most of the attractions that you mentioned. Thank you so much for staying with us, we hope to see you back again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Perfect for us"

5
11/10/2016

My 17 y.o. son was impressed by the exterior, which was obviously well-cared for, and spent time on the serenity deck taking in the mountains. The room was spacious, and the shower had an extra large square head with above average water pressure. The staff was friendly and helpful, and freely offered the cookies. They also supplied me with a money saving coupon for a local establishment without me asking. We liked the selections at the complimentary breakfast bar, free local paper, and water flavored with fresh orange or cucumber-lime.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear glenrajmaj, Thank you for your valued time to leave us feedback on TripAdvisor. We are happy to read that you were pleased with our guest service, the breakfast and some of our extras at our hotel. Thank you for the nice words about our hotel, especially to your son he has good taste if he was impressed by the exterior. Our entire team strives to make sure that our guest are welcomed to a helpful and friendly environment, when they are away from home. Thank you again for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice Hotel With Very Nice Rooms"

4
11/10/2016

This was the second time staying at a Best Western PLUS. There is a reason for the PLUS - it's well above the old Best Western hotels. The room was quiet with all the amenities including a nice big chair and ottoman. I wish though hotels could have tvs that can be turned when mounted to the wall. The bathroom was adequate having a nice large shower instead of a tub. The included breakfast did change some every day and was hot. Liked the stay at this hotel and will stay again when next in Colorado Springs.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear 1212ballard, Thank you for your time to leave us feedback on TripAdvisor. We are glad you enjoyed your room with all the amenities. We do have showers on the second floor, however bathtubs on the first floor only.We are glad you got to eat breakfast and that it was to your liking. Thank you for staying with us. We hope, we will see you back soon. FulyaJ Assistant General Manager 719-598-7500

"Amazing stay with some tips for improvement"

5
11/10/2016

I stayed at this hotel with my wife and 2.5 year old. On arrival to the hotel, I found that I had mistakenly booked 4 nights instead of 3. The front desk asked me to reach out to priceline.com (rightfully so) and I called priceline who in turn called the hotel and the situation was taken care of and I was given a refund for 1 night stay. They had a 5-7 PM evening cocktail hour the day I checked in. I believe they vary between the cocktail hour versus having cookies available at the front desk on selected days. There were very limited vegetarian options at the cocktail hour. They had two different varieties of meat and a soup which had meat on it as well. The only vegetarian item was chips and salsa. They had a 24 hour free coffee though in the lobby. We checked into our room and went down to use the swimming pool which was maintained at an adequate heat. I had a lot of fun with my toddler and then ended up using the hot tub. The room was very well appointed with very modern furnishings, updated bathrooms and very comfortable beds. They also had a very nice sit out area built near the window where you could relax and look outside. The stay was extremely comfortable. Breakfast was included in the room rate. We came down next day for breakfast and it was a very good spread with some hot breakfast items. However, the same issue as the previous day persisted. Very few vegetarian options. I provided a written feedback on this. Overall I believe we had a good time at this hotel and would definitely stay again if I am in the area. I strongly recommend this for a nice family stay in the area.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear caribbeanvacation, Thank you for the feedback that you provided on TripAdvisor. We are happy to read that our guest service could help you to accommodate your stay and clear it up with priceline within little time. We do not offer cocktail hours however we have a so called complimentary snack time. Sometimes we do offer a variety of soups and cookies. Also it is great to hear that you got to enjoy our pool and spa with your child during your stay. Our breakfast menu changes daily and has variety of cold and hot items. Thank you for staying with us, we hope you visit us again when you come to the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean and comfortable!"

5
11/10/2016

We stay here every couple of months when we are passing through town. The staff is always friendly and the rooms are always clean. Even the beds are comfortable. We've never had a problem. We always enjoy it!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Bjewelz5, Thank you for sharing your feedback on TripAdvisor. We are so glad that you make us your place when you travel by and that you are satisfied with our customer service, cleanliness and the comfort that our hotel has to offer. Again, thank you for being such a valued Best Western member. We are looking forward to see you over and over again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colorado Reunion"

5
11/10/2016

This was an excellent hotel. The staff was well informed and very professional in assisting our group during our stay in Colorado Springs. Facility was well maintained, comfortable and clean. Breakfast presented an excellent choice of well prepared food, and the staff maintaining the area kept the Breakfast Area in good condition at all times. Reservation process was very easy, and the hotel staff contacted me early on the day of our arrival to verify details of the reservation to insure that all was in order for our check in that evening. I would certainly recommend this property, and because of this experience, I will consider Best Western Plus for future trips.

"Stay at the Springs"

4
10/10/2016

Everything was really great. Breakfast was wonderful, staff friendly....Surprise dinner time snack one evening was amazing! If in the Springs area and needing a place to stay with the ability to walk to great dinning areas or even take in a great sport bar with amazing food you will get that with your stay here. Awesome on and off freeway access to take in other sights around the Co. area.

"Dependable Quality"

5
10/10/2016

My new favorite place to stay in Colorado Springs--it hits the mark for so many reasons. It's affordable, quiet, clean, has a good free breakfast, wonderful staff and is located near many activities and shopping. I don't need anything else (and the price is right)

"Nice But a little pricey"

4
10/10/2016

Being that it is in Colorado Springs, there are obviously other more luxurious hotels to choose from. This was a standard Best Western. The heating in our room was somewhat antiquated but it heated up eventually. Don't count on Mountain View meaning that you will have a nice serene view after dark because the hotel parking lot lights will be bright enough to force you to close the shades. Also, the hotel is on the freeway (!-25), so it is not nestled into the foothills of town itself.

"Everything about this hotel was great."

5
10/10/2016

The staff was very friendly and the place was very clean. There is not one thing I could say negative about our stay. We traveled with a 4 year old and 6 month old and it was very accommodating for us.

"Great place to stay!"

5
10/10/2016

This hotel was a great value. The staff was very pleasant, the rooms and overall appearance terrific. Breakfast was good, and the location could not have been better. We had a mountain view and no traffic noise but were close to all the attractions of Colorado Springs. Except for a delay upon check-in, everything was perfect!

"Everything you need at a great price"

4
09/10/2016

Check-in was very easy, and the free cookies were very welcoming. Our room had two queen-sized beds, a microwave and fridge. There was a desk, with a desk chair, which not every hotel provides these days. The beds were very comfortable. Everything was very clean and well-cared for. With tax, our room was $122, including breakfast, which is extremely reasonable. The breakfast, which some reviewers lauded, was sort of a disappointment. I guess it's fine if you're a meat eater, but if not, the selections were limited. The scrambled eggs were rubbery and tasteless, the English muffins were flavored with cinnamon (why?). The best bet are the onion bagels which are quite good. But hard boiled eggs and cheese would have been a nice addition. The staff is friendly and helpful. And it's within easy striking distance of the Garden of the Gods.

"very updated hotel with excellent breakfast"

5
09/10/2016

Very nice 2 night hotel stay. Room was lovely bed comfortable. The morning breakfast offering both mornings was excellent. Only complaint is that the bath towels were unusually small which was kind of weird. Otherwise this was a very nice hotel; helpful staff, cold water with fruit in it at the front door, very updated amenities.

"great"

5
09/10/2016

This hotel was great. Great service and great rooms. The pool and hot tub was wonderful too. Definately didn't want to leave. The breakfast was amazing. The location was great. I enjoyed the walking distance to eating places.

"Fall at the Peak Vista"

5
09/10/2016

This BW hotel has finished a major remodeling and the rooms are quite nice. The overall impression arriving at the hotel is was very good and the lobby experience was great also. Between the building appearance, new room designs, full breakfast, afternoon snacks, pool/jacuzzi, north end location near I-25, and price I was very satisfied with my stay at the Peak Vista and will go again without hesitation.

"Nice surprise, very comfortable!"

4
09/10/2016

Have not stayed at a BW in awhile, this was a really nice surprise. New hotel, very helpful staff and the bedding was very comfortable. During my stay there was a high school group there also, and noise was not an issue. All the other hotels in the area had been booked, this one is a gem!

"Excellent stay, convenient for Fine Arts Center"

5
08/10/2016

We were at Colorado Springs mainly to visit the Colorado Springs Fine Arts Center. The Center was an easy drive away on I-25—it took only about five minutes to reach its front door. This motel was clean, comfortable, quiet, and very easy to use. It is situated close to I-25 in a fairly new area. A couple of restaurants are just down the block, but in truth, Colorado Springs is not a huge city and it is fairly easy to get around, especially with GPS. The elevator and baggage carts make it much easier to transport luggage—especially in large quantities. The hot breakfast was good. We especially noticed how friendly and helpful all the staff were. One tip: vending and ice machines are only on every other floor. If you are on a floor lacking them, there is no sign on the door of the empty vending machine rooms that guides you to their actual location a floor away.

"Luxury service at bargain price"

5
08/10/2016

This was a 3-day trip with two of my relatives who don't travel much and we were on a pretty tight budget. I was pleasantly surprised by what we got for the money. The room was great with a beautiful view and the service was friendly and efficient. They offered certain nuances, such as fruit infused water in the lobby and free snacks in the evening (in our case tomato bisque soup and chips and salsa, that you expect only in more pricey hotels. They had a nice clean spa and swimming pool, however we did not use the exercise room so I can't say anything about that. Definitely a good choice in hotels!

"excellent hotel"

4
08/10/2016

very professionnal staff , very helpful. the only thing was the room. it was not that quiet but this hotel is well situated and they offer a evening snack that is quite well.the matress is soft , there is very small pillows

"Great place great view!"

5
07/10/2016

Driving through Colorado Springs and looking for a place to stay. Looking at reviews we gave best western a try. We couldn't be more pleased! Nice hotel with clean rooms and great views of the mountains. Once we were checked we were unpacking and the phone in our room rang. It was the check in desk asking if the room was to our liking. Awesome staff! Highly recommend this hotel. Great price. Great place!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Kelly T, Thank you very much to take part in leaving a review on TriAdvisor. We are thrilled to read that you gave it a chance to stay with us and that you were not disappointed about your dessision. Cleanliness of our rooms and great customer service is very important to our entire staff. We are looking forward to see you again. Thank you for staying with us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Mini vacation "

5
07/10/2016

Absolutely wonderful. Clean, awesome breakfast and guest services. Stayed before and will again. Easy to get to and close to shopping and restaurants. Even though it's close to I-25, very quiet and we had an amazing view of the mountains.

"Excellent rooms and service"

5
06/10/2016

Great place to stay. Great rooms friendly staff. very close to restaurants. Nice lounge area in the lobby. Great breakfast. I came for a business meeting and would love to come back with family. overall it was very nice!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear 221thudson, Thank you for your time to leave us feedback on TripAdvisor. We are glad that you like your overall stay and that you are planning to come back with your family. It is also very wonderful to read that you liked our breakfast and the friendliness of our staff. We are definitely looking forward to see you and your family in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Disappointed. Needed to give baby a bath and couldn't."

1
06/10/2016

We have a baby who needs to have a bath. They had no rooms with bathtubs available. Weird but understandable. However, they would not give us a refund and allow us to find another hotel to meet our needs. Would recommend going elsewhere.

FulyaJ, General Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Brady M, Thank you for reviewing us on Tripadvisor. I am sadden to read that we were not able to meet your expectation during your stay. My staff and I always try to deliver superb customer service and I disappointed that we were not able to do so. After speaking to my staff, we tried everything possible to make this right and offered you to move you the next morning to a ground floor room, which were all sold out the first evening. You declined this offer. A few hours later, we did receive a phone call from Priceline, they asked us if we were willing to cancel the reservation. No reason was given, otherwise we would have been happy to let Priceline know, that we were willing to move you the next morning. We were only asked to cancel the reservation, which we declined at this point, because we had no more housekeeping staff available and we were sold out. I understand that this did not help you in anyway at that moment, but we did try to work with you and Priceline. Again, from my entire team and I , my sincere apologies, Nicki M 719 598 7500

"Great nights at the Best Western"

5
06/10/2016

We spent 2 nights at the Best Western. The staff was extremely friendly. There was a snack when we arrived between 5 and 6 at the hotel which saved us from getting back in the car to go looking for a restaurant. The shower was fantastic, probably one of the best I have had in a hotel. The breakfast was great with several items to choose from. The bacon they serve is the real stuff, not that shrivelled up junk you normally get. When we got back to our room the 2nd night, they had fresh baked cookies for us. Our overall experience was great. This was one of the better a best Westerns we had stayed in. My one complains, not even a real complaint is that I didn't find the beds super comfortable. Over all it was a Greg experience!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear DawnR050, We appreciate you taking time to review us on TripAdvisor. We are thrilled to read that you enjoyed our breakfast, our complimentary snacks during the afternoon and the room. Our entire team is very dedicated to make each guest feel comfortable and welcomed during their stay. We are very pleased that your stay was a great experience. Thank you so much for choosing to stay with us. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very pleasant premises"

4
05/10/2016

Lovely large rooms in a quiet property with plenty of parking and excellent disabled customer facilities. Spacousin foyer and very attractive exterior. We had breakfast included in our rate, but it was only mediocre quality with eggs for each of the 4 days were tough and rubbery.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Bernard P, Thank you so much for your valued time to leave us feedback on TripAdvisor. We are glad to read that your overall stay was excellent and that our facility was what you were looking for. We do apologize that the eggs were tough and rubbery, we will look into that. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Pleasant one night stay"

4
04/10/2016

Convenient to everything on the north side of Colorado Springs, but right off of I-25 to make it easy to get downtown or points south. Nice, clean, modern rooms. Beds were comfortable. Would definitely stay here again. Good value for the price.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Tad_the_traveler, We thank you for your time to leave us feedback on TripAdvisor. We are glad to read that you liked your overall stay. You are right, we are located pretty central to most of attractions and some restaurants in walking distance. It is wonderful that you liked our hotel, with it's cleanliness and the updated rooms. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Property"

5
04/10/2016

We enjoyed our stay and the staff was very friendly and helpful. Very clean and well maintained and the location was close to plenty of restaurants. We had a double and the room was clean, comfortable and quiet with good wifi. We will definitely visit again.

"Great Stay At the Best Western Plus Peak Vista Inn and Suites"

5
04/10/2016

We stayed at the Best Western Plus Peak Vista Inn and Suites. It was a great place to stay for a vacation where you are constantly going to all the beautiful sites in Colorado Springs. The room was nice and clean. We had a corner room with a view of Pikes Peak. The room was quiet... well, except the traffic in the morning, but overall, very quiet. The bed was comfortable. It was a nice size room for 2 people for 5 days. We enjoyed our stay and would stay again! The price was good, there was 24 hour service in the lobby and it was very conveniently located to all the attractions we wanted to see. There is a small, but nice workout room, an indoor pool and hot tub. We didn't end up using the pool or hot tub, but nice to have. Also, parking is free and well lighted. I highly recommend for people looking for a nice clean place to stay. We were not in our room much, but it was nice when we were there.

"Great place to stay"

5
03/10/2016

The staff at the hotel was pleasant and helpful - always went the extra mile - good location which was close to both the expressway and restaurants - room was immaculate - and the breakfast was good too.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Lydia P, Thank you for reviewing us on TripAdvisor. We are very pleased to read that our staff was going the extra mail and where very helpful to find good locations for restaurants. We are happy that you liked our breakfast menu as well. Thank you for staying with us, we hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Hotel"

5
03/10/2016

Stayed in Colorado Springs for a conference. The conference had another recommended hotel but after looking at other hotels, decided to stay at this Best Western. We were glad we did. The staff was excellent and friendly. The hotel clean and the bed comfy. The breakfast was better than most, and we enjoyed the stay very much

"Awesome Experience"

5
03/10/2016

The place was super clean! The staff was friendly and helpful. The mountain views were very nice. We really enjoyed the full breakfast. I guess my only complaint is that there was no where to enjoy a cigar.

"Great Hotel Choice"

5
03/10/2016

Attended a conference in Colorado Springs which had a "preferred" hotel listing. After checking reviews and information, we chose to stay at this property and we were glad. The room was roomy and well appointed. The staff was super friendly and helpful. The breakfast was better than usual hotel fair. We were extremely satisfied with our stay.

"Great Location in Colorado Springs"

4
03/10/2016

We had a nice stay at the Best Western Plus in Colorado Springs. It was very close to many beautiful attractions. Loved the location! The rooms are clean and comfortable. Good place to stay for a fair price. A little noise from the freeway in the morning, and you might want to have breakfast out. But overall, a nice clean place to stay for a good price!

"Overnight on vacation"

5
02/10/2016

Traveling from Denver to Colorado Springs, we pre-booked our stay at the best Western plus peak vista-wonderful. We entered the hotel and were greeted with kind friendly service by staff member, Emily. The hotel is clean, the rooms - queen size beds comfortable and cozy, with beautiful mountain views, the pool and hot tub were perfect end to the day after a great hike through Garden of the gods and traveling the morning from Boston and Denver. Breakfast was excellent ham cheese with red and green chili omelette's, rambled eggs, hashbrowns fruit, and waffles - not bad for a continental Great job best western peaks Vista!

"Very pleasant stay"

5
29/09/2016

Room was very clean, bed very comfortable. Had booked on phone app but days got messed up. Night front desk staff very helpful and even let us use points. She stated with points could only use standard 2 queen bed room. Very very nice for a "standard" queen room. Would highly recommend this hotel for any travel through Colorado Springs

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear grandpajorgy, Thank you for your valued time to leave us feedback on TripAdvisor. We are glad that you were satisfied with our customer service during your stay and that you enjoyed your room as well. Thank you for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Location for site seeing and city activities"

5
29/09/2016

We enjoyed this hotel for it's location to the tourist attractions and the city restaurants plus I loved the salt water pool and hot tub. Breakfast was good and the fruit flavored water at the entrance was a nice touch.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Robert K, We appreciate you taking time to leave us feedback on TripAdvisor regarding your stay. It is great to read that you got to enjoy some of the attractions around the Colorado Springs area, got to use our indoor pool and hot tub. Our breakfast has a wide variety of items that our guest can choose from and the fruit infused water is just a plus. Thank you again for staying with us, we hope to see you again when you come to the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nothing Special"

3
28/09/2016

For a Best Western Plus and all the hype we were sure disappointed. This facility had been a Microtel and u could tell. We had a room with 2 queen beds, that was all that was available that night. This room was only large enought for 1 king or 1 queen at best. There was no easy chair, like less expensive motels have, only 1 desk chair. So one of us had to sit on the bed. For the price of this room we were quite disappointed. The breakfast was over the top and the staff friendly and helpful. However we won't be staying at a Best Wester Plus again. The beds weren't any good either. For a great bed go to Hampton Inn.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Jeannine S, Thank you for your time to review us on TripAdvisor. On behalf of our entire team, I would like to apologize for not exceeding your expectations. It seems that you choose our most economically queen bed room. Our hotel has a variety of different queen rooms which are larger in size. We are pleased that you enjoyed our breakfast menu and that our staff was helpful during your stay. We hope you give us another chance and visit us again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent hotel in Colorado Springs "

5
28/09/2016

Our vacation through Colorado landed us in Colorado Springs for the final three days of our stay and this hotel did not disappoint, recently updated and with all the essentials room was very spacious and modern. Staff were very helpful with our overall stay and experience assisting in restaurant choices and things to do and see! Overall very impressed!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear William T, Thank you for your valued time to leave us feedback on TripAdvisor. We are thrilled to read that you enjoyed your stay with us. Also we are pleased to read that you liked our updates and the space in your room further more that our staff at the front desk was helpful regarding your questions about the things they would be able to do in the Springs area. Thank you again for staying with us. We hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice staff"

4
28/09/2016

Nice staff and good breakfast. Nice and clean and a small but functional pool and gym. The hotel itself is a bit bland, a run of the mill business hotel and no restaurant but the staff made up for it.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Stephanie S, Thank you for your time to review us on TripAdvisor. We are glad you enjoyed the help of our staff and the breakfast. Also it is nice to read that you got to use our pool. Thank you for staying with us. Come and visit us again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great place"

4
28/09/2016

We rented a room for one nite since we were playing in a 2 day golf tourni at Patty Jewett. The room was cozy, clean and the beds were exceptionally comfortable. Nice free hot breakfast was great also.

"Awesome Customer service."

5
25/09/2016

Our stay was amazing and comfortable. Awesome hotel, amazing location and a phenomenal Staff!! Shaina at the front desk was extremely friendly and made us feel right at home. Will definitely stay here again!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Ashutosh C, Thank you so much for your review on TripAdvisor. We are glad to read that you had a great time and that our staff was very pleasing to you! It is very important that our customers come first and they feel like home when they stay with us. We are looking forward to see you again. Thank you for choosing to stay with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Will Return Here!"

5
25/09/2016

We really enjoyed our stay at this Best Western. Excellent service, very clean and convenient to a lot of attractions, but far enough from a highway to not hear the noise of traffic. Comfortable beds, clean bathrooms, the breakfast every morning was delicious & the staff very attentive. Will definitely return to this hotel.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Jeanna18, Thank you for your time to leave us feedback regarding your stay on TripAdvisor. We are thrilled that you had an overall excellent experience during your stay. Our entire team is committed to great customer service, cleanliness and of course that breakfast is always stacked. Our breakfast menu changes daily and we do offer a wide variety of items, so that every guest finds something to choose from. We hope you were able to visit some of the attractions near by! Thank you for choosing to stay with us, we hope to see you back! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great place to stay!"

5
25/09/2016

We loved this hotel. The staff was amazing... Very friendly and helpful. The breakfast was was great. Very clean property. This hotel was the cherry on top of a amazing vacation. We did pike's peak, garden of the gods, Manitou Springs and this was a perfect location

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear jlm0603, We appreciate you taking time to leave us feedback on TripAdvisor. Thank you for the great compliments regarding the hotel staff, cleanliness and overall stay. We are so glad that you enjoyed your vacation. Also it is very exciting to read that you got to visit some of the nicest attractions in the Springs. Please come back and visit us again! Thank you for staying with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Experience!"

5
24/09/2016

We were blown away at how friendly and helpful the staff was, both at check-in and checkout. The lobby was beautiful - always equipped with flavored, refreshing water. The room as clean and extremely comfortable. Our stay felt like we were @ home and it was great.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Nicole K, We appreciate your time to leave us a feedback on TripAdvisor regarding your stay with us. We are thrilled to read that you stay felt like you were at home. It is very important to us to make every single guest feel special during their stay. Our entire team at the hotel likes to keep a clean, friendly and helpful environment. The fruit infused water is just one of the extra complimentary items that we offer, we are glad you got to enjoy it. Again, thank you for staying with us, we hope to see you again! Fulyaj Assistant General Manager 719-598-7500 [email protected]

"Great place to stay!"

5
21/09/2016

The staff, first of all, were the best; very welcoming and friendly. They even called our room to make sure we had gotten settled in and to see if there was anything we needed. The hotel is clean and cheerful and the room was very comfortable. They had 2 infused water dispensers (the cucumber was delicious) and cookies in the lobby for guests. Complimentary full breakfast was extensive and very good. There is easy access to the freeway. I would recommend this hotel if you are looking to stay in north Colorado Springs.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Laura P, Thank you for taking part to leave us feedback on TripAdvisor. It is very important to our entire team from front desk to housekeeping staff, from our kitchen staff to maintenance to keep a happy and upbeat, clean and need environment and of course a wide variety of breakfast items and everything filled when guest are at breakfast. We do offer several complementary plusses at the hotel, one of them is the fruit infused water. Thank you for recommending us to others. We were glad to have you staying with us and hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Visiting colorado springs"

5
19/09/2016

Loved our stay. Very friendly staff, clean bathroom, very nice facilities and vert good breakfast and appetizer. Will be booking again with Best Western peak vista for sure when i come back in colorado springs.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear grappy2016, Thank you for your time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed our hotel and everything that we offer. It sounds wonderful that you would plan to stay with us again, we are looking forward to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great surprise!"

5
18/09/2016

We booked this Best Western based on the good reviews and we have been more than just pleased. This hotel is several levels above the usual Best Western so the fact that it's called Best Western Plus is true. Great shower head and roomy shower that you'll truly enjoy. The queen beds are comfortable and for a change there are enough pillows. A wall mounted flat screen TV makes viewing easy for the whole room. The only minor negative is the wall unit A/C; it works but you have to leave the fan on constantly to feel comfortable. The staff is very friendly and helpful and housekeeping prep' the room with lots of towels and toiletries. Well done!!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Melinda D, Thank you for leaving feedback on TripAdvisor regarding your stay with us. We are glad to read that you were happy with the size of your shower, the Tv and everything what we as a Best Western Plus had to offer. It is very important to our team to help and inform our guests when they stay here. Customer service will always come first. Again, thank you for staying with us, we hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Another good stay"

5
18/09/2016

The staff has always been terrific. Appreciate the front desk calling up after we have had time to settle in to make sure that everything was ok. The rooms are always very clean. Breakfast buffet was good--fruit selection a little lean one morning, but no real complaints.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear William B, We appreciate your time to leave us feedback on TripAdvisor regarding your stay with us here in beautiful Colorado Springs. We are glad that you liked our courtesy call to make sure that you were happy with your room. It is important to our entire team that the guest comes first. We are also glad that you enjoyed the overall breakfast. Please come back to stay with us when you heading west. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent Hotel"

5
17/09/2016

Good, quiet and safe location. Plenty of parking (although the spots seemed a little too tight). Lobby was gorgeous. Staff was very friendly and efficient. Our room and bathroom were nice and clean. Beds were very comfortable. Nice TV. Fridge and microwave came in handy during our 3 night stay. BEST shower head and water pressure I've ever had at a hotel. Loved the free fresh cookies and water that were waiting for us when we came back from our adventures. We have family in Colorado Springs and every time we go for a visit, we'll be staying at this hotel!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Natalie R, Thank you so much for reviewing us on TripAdvisor. We are so thrilled that you had a great stay at our hotel. It is very important that guests have a comfortable time and enjoy what we have to offer. Yes, please come back to visit us when you come to see you family here in Colorado Springs. We are looking forward to have you! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Vacation Trip"

5
14/09/2016

We spent 6 nights here. This is a great hotel. The rooms are clean and spacious. Staff are friendly and helpful. The hot breakfast had a good variety to choose from. We loved the citrus water dispenser and the bowl of mints in the lobby. The location of the hotel was quiet with easy access to I-25 to get to points of interest. Would definitely stay here again.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear LitchIndiana, Thank you so much for your valued time to leave us feedback on TripAdvisor. We are glad you enjoyed your specious and clean room. Our staff is happy to help our guest with any questions during their stay. We are also happy to read that you were satisfied with your breakfast options. You are right, our hotel is located pretty central to most of the attractions in the Springs. Thank you again for staying with us. We hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"nice, clean hotel"

5
14/09/2016

stayed here on my motorcycle ride on 9/9/16. I was amazed at how clean this hotel is. room was nice and free breakfast was great. I would recommend staying here. staff is friendly and check in is very fast. I did not even have a reservation. I look forward to staying there on my next trip. Mike E.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Mike E, We appreciate you taking time to leave us feedback on TripAdvisor. We are thrilled to read that you would come back to stay with us again! It is great to read that you really enjoyed your stay, your room, the breakfast and your overall stay. We are looking forward to see you again on your next trip out west. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent service, very nice rooms and excellent shower"

5
13/09/2016

We stayed here for 3 days. The room was very nice: modern, roomy, very well maintained, and the shower was larger than most, had glass doors, and had a wonderful shower head. The breakfast was very good with some variety each day. The service was excellent and all the employees were friendly are helpful. Highly recommended!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear RogerT99, Thank you for your valued time to leave us feedback on TripAdvisor. We are glad to read that you enjoyed your stay at our hotel. Our breakfast does have a variety of different items and the breakfast options change daily. We are glad that our customer service was helpful during your stay. Please come back to stay with us again! Thank you for choosing us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice stay in Colo Spgs"

4
12/09/2016

Good location for us in COS. Many hotels there seem to be a bit in need of updating. This one is new and has everything we expected. The room was clean and fairly quiet. I heard a bit of noise, but my husband said he heard nothing. We stayed four nights and enjoyed three breakfasts there. The buffet has all the standard choices. One morning there was even soup. I saw cartons of soy milk in the little fridge. There was bacon, sausage, eggs, cheese, breads, roll, biscuits, gravy, yogurt, fruit,oatmeal, cereals, etc, etc. One morning we left for an early hike before breakfast. Was quite please to see brown bags to "grab and go" which had an apple, breakfast bar and bottle of water. How nice was that? Oh, there is also a pool and soothing hot tub for after the hikes! Also, desk employees were friendly and efficient. Nice people.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear IndianaPeggy, Thank you for all your time to leave us a feedback on TripAdvisor regarding your stay of four days! We are very pleased that you enjoyed everything our hotel had to offer and that you got to go on wonderful hikes that the Springs has to offer. It is very important to our entire team that our guest feel welcomed and comfortable with us and have a great experience throughout their stay. You are right our breakfast has a wide variety of items to chose from and the grab and go's are for our early birds before breakfast starts. Thank you for staying with Best Western Plus Peak Vista Inn & Suites. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Comfortable and quiet, but the shower was horrible"

4
12/09/2016

We were heading to a wedding, and I wanted to take a shower before getting dressed. The shower control was ridiculous. I assumed it worked like most shower controls, but as I moved the handle around from top to bottom, the water temperature went from cold to luke warm and back to cold. The range for warm was very narrow, and I never could find any hot water.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Janet D, Thank you for your time to leave us feedback on TripAdvisor. We do apologize for the inconvenience with the shower control. We do hope that this was reported to the front desk and that our maintenance guy was able to solve this problem immediately for you. We still hope as a team that you had an overall good experience with us. Thank you again for staying with us. We hope to see you back in the future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Business Trip but always time for pleasure"

5
12/09/2016

Had a great trip to beautiful Colorado Springs. The receptionist at the Best Western was excellent, giving us great tips on sights to see and how to adjust to the high altitude. Clean room, updated décor, and a good breakfast every day made the hotel one I will definitely return to. I was there for business but also took note that this was a very family friendly hotel.

"I would have rated it a 5 if it was not for one issue"

4
11/09/2016

Overall, I was very pleased with this establishment. It is nice, clean, modern. The staff here is super friendly and helpful. My only issue was with the shower. Most showers start with cold water and as you turn the knob, you get warm then hot water. The shower in my room was reverse. It starts with hot and then as you turn the knob it goes to warm then cold. The markings on the shower knob were also reversed. I brought this up to the front desk/maintenance staff and they assured me it would be fixed once we checked out. Other than that one issue, I was very pleased with this hotel.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear WrldTraveller67, We appreciate you taking time to leave us feedback on TripAdvisor regarding your stay with us. We are glad to read that your overall stay was great. We take great pride in our customer service and also the overall cleanliness and breakfast at our hotel. We do apologize for the inconvenience of the shower head. Maintenance immediately looked into this problem and solved it. Again, thank you for choosing us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great staff, excellent hotel"

4
07/09/2016

We stayed in this hotel for two nights in August while visiting the Colorado Springs area. The hotel was very comfortable with an incredibly helpful staff. I needed to check in and print boarding passes for a flight the next day and their public computer was not working properly. Shaina, the desk clerk, took the time to get me and my wife checked in and printed our passes from her desk at the service counter. She could not have been more pleasant and helpful. The room itself was very clean and comfortable and the breakfast was generous and well done. Additionally, immediately across the parking lot were several restaurants including Outback and a local brewpub.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Winflier, We appreciate for your time to leave us a review on TripAdvisor regarding your stay. Thank you for the nice compliments towards your stay. We are glad that our staff could help you with all your questions and give you further assistance. Our priority is customer service and we like that our guest feel welcomed the minute they step food into the hotel and of course at departure too. We are happy that you enjoyed the comfort and cleanliness of our rooms and that you got to enjoy some of the restaurants around us. Thank you again for choosing our hotel. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean and courteous"

5
06/09/2016

This hotel is very clean and the front desk (day) staff is very courteous and friendly. The breakfast is really good and the pool is very clean! We reserved online and paid ahead and had a cheaper rate saving us almost $50/day. Would definitely stay again!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Makayla E, Thank you for your time to leave us feedback on TripAdvisor. We are glad that you enjoyed your stay with us. It is wonderful that you got to use the pool and were satisfied with our amenities, the breakfast and our overall customer service! Please come back to see us when you visit Colorado Springs! FuyaJ Assistant General Manager 719-598-7500 [email protected]

"Great Views/Service"

5
06/09/2016

This hotel was extremely clean and the rooms are very spacious. Window seats in the mountain view rooms provide a beautiful view of Pike's Peak. The staff is wonderful, from the front desk, to the breakfast area workers, to the cleaning and maintenance people. We felt welcome our entire 4 day stay. A variety of restaurants are in walking distance and a grocery store is less than 3 miles away. In addition, the hotel is only minutes from the Air Force Academy. Perfect for visiting with your Cadet!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Amy S, Thank you so much for your valued time to leave us feedback on TripAdvisor regarding your stay with us during the parent weekend at the Air Force. We are thrilled to read that you enjoyed your breakfast and our overall customer service. It is important to us as a team to make our guest feel welcomed. We are close located to several restaurant and most attractions. Thank you for staying with us, we hope you come back and see us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Always stay when in Colorado Springs"

5
06/09/2016

Our room was large, with two queen beds, large tv set. We love the rain shower heads. It is higher priced over a holiday, however. The breakfasts are really good, and have everything, such as yogurt, toast, cereal, bacon and/or sausage, eggs, to name some. The "containers" are kept filled right up to the time the breakfast is over. All the staff are very friendly and helpful. I cannot answer some of the questions following as we don't have kids, or need handicap facilities, neither have we needed shuttle or taxi services.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Elaine G, Thank you for your time to leave us feedback on TripAdvisor regarding your stay. We are glad that you enjoyed the breakfast buffet with lots of great items to choose from. It is very important to us that our guests get the best customer service possible. Thank you for staying with us, please come back to visit us again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Excellent property with an awesome breakfast"

5
05/09/2016

Beautiful building. The room was well set up, lovely furniture , comfortable beds and very clean. As others have mentioned rooms were small , the smallest BW we stayed in out of 3 on this trip. The location is good and the breakfast was excellent , the best we had on the whole trip. They also had chili one night at 5. The front lounge is great to visit in or sit in. The staff was so helpful even booking the hotel for us on the last leg of our trip home. The only disappointment was the Gym it is so small (almost a joke) and the pool also not very big so we did not use it.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear JoAnnJ142, Thank you for your valued time to leave us feedback on TripAdvisor! We are so thrilled to read that you had an awesome stay with us and that the breakfast was excellent. Our first priority as team is that our guests feel welcomed, love their comfortable and clean rooms and of course enjoy a great breakfast in the morning. Thank you for being such a valued Best Western customer! We are a little sad that you were not satisfied with the pool and the gym but overall we are happy that you enjoyed your stay. Please come back to see us when you are in the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great stay but on the expensive side"

4
04/09/2016

The two young ladies at the front desk were exceptional and great representatives for Best Western! (I am unsure, but think their names were Sarena and Gina). Our room was on top floor with a window seat but not much view. Rooms with views for parents weekend at the air force academy. Quiet, clean, and roomy. Breakfast was pretty standard. Lemon and cucumber water in the lobby - nice touch. The price was quite a bit more then our usual rooms booked with BW.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear 0313Kathy, Thank you for your time to leave us feedback on TripAdvisor. It is always wonderful to see the gathering of family members at our hotel during the parents weekend of the Airforce Academy. We know you could have chosen several different hotels but we would like to thank you for staying with us! We are glad that you liked your room and what the hotel had to offer! We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good stay a COS Best Western"

4
03/09/2016

The rooms are small, but very clean. Since we spent most of our time outdoors the size of the room wasn't a big issue. It is on a great location to see Garden of the Gods, Air Force Academy, Pikes Peak or Manitou Springs area. The breakfast was expected for a continental breakfast. They also offered snacks and a lite supper on the nights we were there. The pool area was nice and they offer a laundry area.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear lezlieb, Thank you for your valued time to leave us a feedback regarding your stay on TripAdvisor! We enjoy to read that you liked the location of our hotel, which is close to most of the attractions that Colorado Spring has to offer. We do offer larger rooms at our hotel you must have chosen our most economically room. The complimentary fruit infused water and the lite supper are just great additions to make our guests feel welcomed! Thank you for staying with us, we hope to see you again! Fulyaj Assistant General Manager 719-598-7500 [email protected]

"Great breakfast and staff"

4
03/09/2016

The Best Western Plus is conveniently located near many restaurants with easy access to the major attractions. The rooms are small but very clean. We figure since we're out and about exploring the area all day, the room size didn't matter too much. I give this a 4 stars instead of 5 because both the room and bathroom were on the small size. There's a window bench which came in quite handy for storing our luggage as I didn't want to put on luggage on the floor. Both the front desk staff (Emily) and the breakfast staff were very friendly, professional and very service oriented. All of the staff working in the breakfast area were wonderful. They were constantly checking on us. The complimentary breakfast was quite nice as there was a nice selection of bacon, scrambled eggs, omelet, pastries, cereal, and fruits. There was something was everyone.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Kelly P, We appreciate you to take your time to leave us a feedback on TripAdvisor. We are glad that you enjoyed your stay with us and that you were very satisfied with our customer service. We do offer bigger rooms at our hotel you must have booked our most economical room type. We are also glad to read that you liked the variety of our complimentary breakfast buffet which has items to chose from for everyone. You are right, our hotel is located pretty close to the great attractions in the Springs and we do also have many restaurants in walking distance. Please come back to see us and maybe we can offer you a larger room type. Thank you for your visit! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Colorado Springs "

5
02/09/2016

We had a very nice stay at the Best Western Plus Peak Vista Inn and Suites. The location was great, our room was comfortable and very quiet, the breakfast was good, and I can't say enough nice things about the hotel employees. They were all extremely friendly, knowledgeable, and went above and beyond to make our stay comfortable and enjoyable. We will definitely stay there again.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Guest, Thank you for your valued time to review us on TripAdvisor. We are glad to read that you were satisfied with the quietness and the comfort of your room. It is important to our entire team that our guests feel welcomed during their stay and also just enjoy everything that we have to offer. Thank you for choosing us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Cheap but friendly"

3
01/09/2016

The bed was horrible! If my reservations were not refundable I would have looked elsewhere! Staff were very helpful! Kind of pricey for a cheap hotel! Lots of options for breakfast! Great bacon for breakfast, but eggs were tasteless! They needed chili!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear 57Bayhorse, Thank you for leaving us feedback on TripAdvisor. On behalf of our entire team, I would like to apologize for not exceeding your expectations. It is very important to us that our guests feel comfortable during their stay. We hope, you give us another chance. Thank you again for staying with us, because we do know that there are many other hotels you could have stayed at. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"very helpful staff and clean room and hotel"

5
30/08/2016

I stayed here for four nights (the longest I have ever stayed in one motel ) it was very comfortable large room and good breakfast. breakfast staff were helpful and seemed to care about what they were doing. Staff seemed happy to be doing their job always a plus there. I would stay there again of course .

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear peterpanjaffray, Thank you for leaving us feedback on TripAdvisor. It is wonderful that you had a comfortable stay with us, especially for such a long time. You are right, it is very important to us that our guest have a great stay, when they are away from home. Our entire team enjoys to see the guests happy. Thank you for staying with us. We hope to see you soon again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Awesome Time"

5
30/08/2016

My wife and I read Trip Advisor reviews , about Best Western. It sounded like it was to good to be true. We went there and everything, everybody wrote was true. The employees treated us like we were VIPs. The breakfast buffet was awesome and different each morning. The place was super clean. The curb appeal when you pull up is awesome. We will go back next year to see all of the great staff. They also cooked up some good cookies in the afternoon, for everyone.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear gregdouglas77, Thank you for your valued time to leave us a feedback on TripAdvisor regarding your stay with us in beautiful Colorado Springs. We are so thrilled that what you read on TripAdvisor was as good as what you were experiencing at your stay with us. We really do care how our guest feel during their stay. It is also very important that the rooms are need and clean, that the breakfast buffet offers a wide variety of items for every guest taste and guest service stays on top of all that. We hope you come back to us to see us. Thank you for choosing us, we know that there are many other hotels you could have chose to stay at. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Nice BW Hotel."

4
30/08/2016

Stayed in Colo Springs BW. Room was clean, quiet & nicely appointed. Morning breakfast was warm, typical scramble eggs, danish & juices. Bacon was a little dry but passible. Only criticism is I requested early checkin because of early arrival and planned meeting with locals. I was quoted a free for $25 for that. I don;t believe that's a good business practice, or friendly to regular customers.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Jack C, Thank you for taking part of leaving us a feedback on TripAdvisor. We are glad that you enjoyed your room and the breakfast. This is a very busy time for the hotel industry and we have been booked up every single day during this summer time. It is not easy to accept early check-ins, especially when the check-out time is 11:00 am in the morning. We do usually not charge any early-check in fee unless it is earlier than we can provide a room. We do understand that you were not happy with that and we do apologize. I hope , you come back to see us again! Thank you for staying with us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Guest Service First!! The Best"

5
28/08/2016

What a wonderful hotel to relax at and use as a home base for exploring Colorado Springs and Pikes Peak. The continual infused water in the lobby, the wonderful always ready guest breakfast options (goodies for the oatmeal-nuts & chips), the afternoon warm cookies when we returned from exploring, the very helpful front office staff when we had pizza delivered with no utensils, everything was just great.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Julie J, Thank you for leaving us feedback on TripAdvisor about your stay with us. It is very important to our entire team that our guest have a comfortable stay and that we can help them with anything needed. We are glad that you enjoyed our infused water and our fresh baked cookies. Our hotel is located pretty close to most of the attractions in Colorado Springs and we are glad you got to visit some of them. Yes, you are certainly right with the choice of your room with the medium size of the queen delux room which is defenetly more roomy for a family of four. We offer different sizes of rooms, from the more economically rooms to the mountain view rooms. Again, thank you for staying with us, we hope you come back! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very nice and excellent customer service."

5
26/08/2016

The room was above average, the breakfast was excellent, and the check-in process and customer service were exemplary. There are two computers and a printer in the lobby. The only negative is the heavy traffic getting to this location.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear SueHMineapollis, Thank you for taking your time to leave us feedback on TripAdvisor. We are very glad to read that you were satisfied with your stay. We are sorry that you had a difficult time with the traffic. Thank you again for staying with us, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"So glad we picked this hotel"

5
26/08/2016

I was looking on the internet for a hotel near Colorado Springs. There were many options, so I looked at customer reviews and hotel amenities. I had it narrowed down to three hotels. One was quite expensive and another had several last minute poor reviews, so I picked Best Western. The front desk supervisor was efficient, kind, helpful and nice to the other staff. She went above and beyond what any other hotel did. Our room was very nice and the breakfast was excellent. Would definitely stay there again.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear SueHMinneapolis, Thank you for your valued time to leave us feedback regarding your stay. We know you had many options to choose your stay, thank you for giving us the pleasure to stay with us. Our entire team from housekeepers, breakfast staff and our customer service strives hard to make every guest feel welcomed to a friendly and clean environment. Gina our front desk supervisor is one of the great assets that goes above and beyond to help our guests. We are also happy that you enjoyed your room and our breakfast variety. Please come back to see us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Clean, quiet, wonderful staff"

5
25/08/2016

As we drove in there was hotel staff cleaning the parking lot. That was a good sign of what we were to find when we entered. The lobby was clean and well appointed. we had requested a top floor room which we received. The hallway while dark and not very appealing was clean. We opened the door and the room was beautifully decorated. There were plenty of pillows on the beds, the linens nice. The towels were great but the best part of the bathroom was the wonderful showerhead. The water pressure perfect. The breakfast was good with lots of choices and the coffee was great not weak like in some motels.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Bettina L, Thank you so much for your time to leave us feedback on TripAdvisor. We are pleased to read that even at your arrival you were enjoying to see that we really strive to make our hotel guests feel welcomed to a clean and friendly environment. It is wonderful that we could accommodate you on the top floor, this is not always the case because it depends on availability. All in all we are glad you liked your room and the pressure of the shower head. Our breakfast has a lot of choices of items and we just currently updated our coffee choice. Again, thank you for staying with us, we hope to see you in the near future again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Perfect location - friendly staff - very nice facility"

5
25/08/2016

This Best Western offered the perfect location. We were very happy with the comfort of the beds and the size of the rooms. Breakfast included was a real plus. We LOVED the cookies in the afternoons. The shower has the very best water pressure we have ever experienced. We enjoyed the shower head with the rainforest feel.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Craig W, Thank you for your time to review us on TripAdvisor regarding your stay. We are thrilled to read that you were happy with the location and that you enjoyed your room, from the comfort of the bed and the shower. We are also glad that you had the chance to have breakfast and the afternoon complimentary cookies. Thank you for choosing us, we hope to see you in the near future again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very Nice Hotel"

5
24/08/2016

Per the desk clerk this hotel was a Microtel which was remodeled two years ago and became a Best Western Plus. The size of the rooms reflect the hotel's history and they were small; however, the beds were very comfortable and we slept well. We had two rooms and both were clean and well maintained. The baths were small and had only showers, but once again were very clean and well maintained. The room also had a refrigerator which more and more I'm considering a necessity. Although the breakfast was standard fare for this level of hotel it seemed a step or two above. The attendants were very welcoming and helpful. The hotel in general is very welcoming and architecturally appealing. At this price level, about $140/night, I think this is an excellent hotel, much better than the Comfort Inn we stayed at the night before in the Denver area. Based on this experience I'll be giving Best Western more consideration in the future.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear jrhales77, Thank you for your time to leave us a review on TripAdvisor. We are glad to read that you liked your overall stay at our hotel. We also offer rooms with bathtubs however they are located on the first floor only. It is great that you will consider to stay at other Best Westerns for future trips. Again, thank you for staying with us and we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very comfortable, nice staff, good price!"

5
24/08/2016

I selected the hotel based on location, reviews and price. This BW hotel had good reviews and a competitive price so we reserved it. We were very pleased with the friendly staff, nice clean room and surprisingly good breakfast options. Definitely a very good place for the price.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Rob C, We appreciate your time to leave us a review on TripAdvisor regarding your stay with us. It makes a whole lot of a difference when you have a great customer service and an all around clean ambient when you get to a hotel after a long trip. Also it is wonderful to read that you were satisfied with the price payed for the quality of the hotel. We are glad that you did enjoy our breakfast which offers a large variety of items. Thank you for choosing our hotel. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"VERY nice!"

5
23/08/2016

This is an upscale hotel. I think it was one of two hotels we stayed at that are 3 star. We did 15 days driving and 14 hotels. Pool was small but nice and clean. Hot tub by pool. Free breakfast was excellent. Rooms very clean and nice looking. Front desk very friendly and helpful. I can't remember the price but I think it was around $130 which we found is normal for the area.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear E3360FZcraigw, Thank you for leaving us feedback on TripAdvisor. We are glad that you enjoyed your stay at our hotel. I bet it can be a little challenging to stay at so many hotels. We are pleased to read that everything was to your satisfaction. We are looking forward to see you again, when you travel towards the west. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"White experience"

5
23/08/2016

Was the best place we have stayed at in a long time! The staff was outstanding,rooms were very clean. The breakfast was one of the best! Next time we travel we will most definitely look for a Best Western!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Donald W, Thank you for your time to leave us feedback on TripAdvisor regarding your stay. We are glad that our hotel was the best place you stayed in a long time. Our staff is very dedicated to give the best customer service and our cleaning team does their best to keep the hotel clean and neat. We are also pleased to read that you enjoyed our breakfast which does offer a wide variety of items to choose from. We appreciate you staying with us and we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Very nice"

5
20/08/2016

I couldn't have asked for a better experience. The lobby was amazing. The rooms were very clean. The pool area has a very nice wooden finish around it that makes it very unique looking. Overall it is a very nice hotel and staff are beyond friendly.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Dax H, Thank you for your time to leave us feedback on TripAdvisor regarding your stay. We are glad to read that you had a wonderful experience during your stay with the rooms cleanliness and design and the friendliness of our entire staff. We are looking forward to see you again on your next trip. Thank you for choosing to stay with us. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Everything was excellent"

5
20/08/2016

Best Western has not been our first choice when exploring lodging options on our frequent travels, but the reviews were so good that we thought we'd give it a try while in Colorado Springs. Wow. This Best Western truly strives to impress and to meet every need for travelers. From the warm greeting and fresh baked cookies upon our arrival to the above and beyond breakfast before we checked out, it was all we could want and more. The staff at this hotel is exceptionally friendly and helpful. The decor is lovely and modern, and entire facility clean and well appointed. Our room was spotless and attractive, and the beds were very cozy and comfortable. We even received a call from the front desk once we'd settled in to inquire into our satisfaction with the room! We were glad that we'd read previous reviews here that recommended reserving a room with a mountain view since it was a delight to awaken to see Pikes Peak and all of its sun drenched glory. The breakfast included delicious eggs, bacon, sausage, biscuits and gravy, and a wide variety of other typical breakfast items. The coffee was very good and we appreciated the water dispensers with lemon to use for our water bottles. If this is the Best Western upping it's game, we will make it our go-to choice in the future!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear ehsincolo, Thank you so much for your valued time to leave us a feedback. It is very important to get as many reviews as possible so that other travelers just like you can plan their trip wisely. We are thrilled to read that we were not your first choice but however that you did not regret to stay with us at all. Yes, you are right we as a team strive very hard to make every guest feel welcomed in a very clean, modern and need, and very friendly customer service environment. The mountain view rooms are one of our biggest suites, besides the mountain view corner suites. Our breakfast includes a variety of different items to choose from. The fruit infused water and cookies are a nice addition to welcome our guests. Again, thank you for staying with us and yes please give Best Western a try! We hope to see you again when you come to the Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Friendly Staff"

4
19/08/2016

We stayed here for almost a week during our vacation. The room we reserved was a "deluxe room with mountain view, pillow top mattress, and seating area". The room was no larger than average, but the view was beautiful. The "seating area" was a cushioned window seat - not bad, but not the arrangement I had imagined. The mattress had, perhaps, been a pillow top at some point in its history, but that was no longer the case. It was a hard mattress, and one could hear the springs creaking each time one turned. Also, there is no bath tub, only a shower, and the shower head, although it had good pressure, was very loud. The staff is extremely friendly, housekeeping was generally good, and the kids enjoyed the complimentary breakfast, for the most part. On a couple of occasions they ran out of yogurt, and there were no options for turkey bacon or turkey sausage. The exterior of the hotel is lovely and it was always clean and inviting inside (with delicious infused water available in the lobby), but if we spend time in Colorado Springs in the future, I would check on other hotels in the area and inquire about the age of their mattresses and the shower vs. tub in their bathrooms. All in all, a nice stay if you're not too picky. The "non-picky" members of the family liked it just fine, but for the money spent, I expected better.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear 57Chevyluv. Thank you for your review on TripAdvisor. We apologize that you were not satisfied with the comfort of our mattresses however we still hope you got a good nights rest. It is good to know about that, we will certainly look into that. It is important to our entire team to make the guest feel welcomed, with friendly customer service and the cleanliness of the hotel and a view extras like the infused water or our complimentary snack time. We do offer rooms with bath tubs however they are all located on the first floor, all other floors only offer showers. Again, thank you for staying with us. We hope to see you in the near future. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"very nice hotel"

5
19/08/2016

I was pleasantly surprised with the quality of hotel. very clean, friendly staff. good internet connection. good breakfast. I was able to use the computer at the lobby to check in and print my boarding pass.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear David K, We appreciate you taking time to leave us a feedback on TripAdvisor. We are glad to read that you enjoyed your overall stay at our hotel. It is important to us to keep a very clean facility and friendly staff. Also it is great to read that you could print out your boarding passes at the business center and that the internet worked just fine during your stay. We hope to see you soon again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Good Price and Super Friendly Staff"

5
18/08/2016

I have only stayed in a Best Western one other time but this one was super nice and the staff were all super friendly. The only thing that was disappointing was I had bought the hotel stay through groupon and groupon said that the hotel over looked Garden of the Gods which it did not. Although Garden of the Gods was only a 20 minute drive from the hotel.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Hosmer35, Thank you for taking your time to leave feedback on TripAdvisor. We enjoy to read that you enjoyed your stay at our hotel. the only thing you will be able to see from our hotel are the amazing Peaks of Pikes Peak. We do have also an observation deck where you could take beautiful pictures. You are right, the garden of the gods is not to far away from our location and it is a breath taking. Thank you for staying with us. We hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Great hotel"

5
18/08/2016

Hotel was very clean. Nice pool and hot tub. Hot breakfast with a variety of items and cookies at the front desk every evening. Rooms were comfortable and clean. Only complaint would be the width of the parking spots-were very narrow. There were a couple of mornings we actually had to pull out of out spot to even have room to open the passenger door.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Umar K, Thank you for your time to review us on TripAdvisor. It is great to read that you liked our heated indoor pool and the Jacuzzi, also the comfortable room and the cleanliness of it. I know our parking space is a little bit narrow, we do apologize for this inconvenience. Thank you for staying with us, we hope to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Friendliest. Staff. Ever."

5
17/08/2016

Gina at the front desk was SUPER friendly and helpful! The entryway was pretty and clean. Rooms were clean and comfortable. A nice variety of breakfast items were offered. The dining room was clean and the staff managing breakfast and the dining room were efficient and VERY friendly. We will stay here again.

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear MPAZ39, Thank you for your time to leave us feedback on TripAdvisor about your stay at our hotel. Thank you for the wonderful compliment regarding Gina. She is a great asset at our hotel. We are glad to read that you enjoyed the cleanliness and comfort of our hotel and that the breakfast buffet offered enough variety of items for you. Thank you again for choosing our hotel, we hope to see you back! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Honeymoon Stay"

5
17/08/2016

My wife and I decided to check out Colorado for the first time on our honeymoon. We searched extensively for a hotel in Colorado Springs that was both affordable and classy! The Best Western Plus Peak Vista has been nothing short of a great experience! The hotel entrance is immaculate, rooms clean, staff friendly! The only negatives I can mention would be that we both found the beds a bit too soft for our personal comfort level, and we were disappointed that the hotel did not offer us any specials related to our honeymoon stay. Aside from these I cannot say enough great things about our experience!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear BekahAnn91, Thank you for taking your time to leave us a review on TripAdvisor. First of all i would like to apologize that we were not aware that your stay was for a honeymoon. We do usually come up with some little ideas. We are still glad to read that you had a great experience with our entire staff, the cleanliness and modernness of our hotel. We hope to see you again maybe on your first year Anniversary. Again congratulations and thank you for staying with us! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"The reason why we choose Best Western"

5
17/08/2016

I've always found Best Western to give you the best bang for your buck - especially when you're traveling with kids. This Best Western is no different. The clean pool & hot tub area made for a perfect ending to a hot day of climbing rocks at the Garden of the Gods. The room and bath looked like they had just been updated (although the carpet in the hallways looked a bit older/worn). They had coffee & hot water available 24/7 which was also nice (dealing with jet lag). They had a bit more than the usual breakfast - 2 choices of meat (bacon and sausage), 2 choices of eggs (scrambles and southwestern omelette), etc. The only tip - the room with the "mountain view" is probably not worth the extra cost. Unlike the Best Western outside of Sedona, there isn't a balcony or even reasonable window to view the mountains. Besides, the rooms overlook a parking lot and lights really ruins the whole view. Otherwise, another stellar performance by the Best Western team!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear rxlaw, Thank you for leaving us feedback on TripAdvisor regarding your stay. We enjoy to read that your destination of your stays is Best Western and that even this time you were positively impressed by your stay. It is very important to our entire team that the guests feel special during their stay. Also we always strive hard to make sure our hotel is clean and updated, that our breakfast offers a wide variety of items that guests can choose from. The pool and hot tub are a great place to retrieve after a long day of a hike. We do offer also a observation deck where our guests can take pictures of the beautiful Peaks. Thank you for being such a valued Best Western Member, we hope to see you again! FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Not one thing to complain about!"

5
16/08/2016

We checked in to this Best Western Plus on the first night of our vacation and it set the tone for our whole trip. The front desk staff was great and there was soup and an appetizer for guest to enjoy in the lobby. The room was clean and modern, breakfast was good with many items to choose from and plenty of seating available. Like I said, nothing here to complain about - great property!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear 3mldzz, Thank you for reviewing us on TripAdvisor. It is wonderful that you had a positive experience from the beginning at your check-in till the end of your check out. Our appetizer and the fruit infused water is a big hit at our hotel. We are glad you enjoyed our modern comfy and clean hotel and also the breakfast with many items to choose from. Thank you again for choosing us. We are looking forward to see you again. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"weekend get away"

5
15/08/2016

great place to come back to relax after a day of fun. With the swimming pool and hot tub. Didn't use the exercise room. The location was a little hard to find cause it set back in from the street in between two other hotels. I was very impressed to see people out cleaning the parking lot like it was a room. The staff was great, friendly, helpful and always smiling!! The lobby was supper nice and the breakfast was awesome!

FulyaJ, Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review
Dear Paul C, Thank you for your valued time to leave us feedback on TripAdvisor regarding your stay with us. We are sorry that you had such a difficult time finding us! After all though it is pleasant to read that you had an overall relaxing time using the hotel pool and hot tub. Our team strives hard to make sure that our hotel stays clean from the inside and the outside and also give their best in customer services. Thank you again for choosing to stay at Best Western Plus Peak Vista Inn & Suites. We hope to see you when you come back to Colorado Springs. FulyaJ Assistant General Manager 719-598-7500 [email protected]

"Best stay of our trip"

5
15/08/2016