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Best Western Hotel Cumbres Aeropuerto, Chihuahua

4.5/5  - basé sur 80 notations.
Vialidad CH-P 8800, 31063, Chihuahua, Mexico - See map

The Best Western Cumbres Aeropuerto is located on the most important area of Chihuahua´s south. It does not matter if you are traveling for business or leisure, at the Best Western Cumbres Aeropuerto you will find a wide arrange of complimentary amenities to fit your needs. Our professional and courteous staff will offer you the personal attention you need to make this a remarkable stay. Spacious and comfortable rooms especially designed for your relaxation. We have 42-inch Smart TV´s, excellent beds and spacious work areas. For free: Internet, movie channels, coffee and purified water. We also have executive section and rooms for people with different abilities. No elevator provided, luggage assistance 24-hours. Enjoy your stay!

Best Western

Hotel Cumbres Aeropuerto

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 80 guest reviews
NOTE ISSUED
Excellent
54
Very Good
16
Average
2
Poor
3
Terrible
5
REFER TO NOTICE
Business Business
42
Couples Couples
7
Family Family
19
Friends getaway Friends getaway
5
Solo travel Solo travel
4
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great Stay and price "

5
18/01/2018

Check in was easy and the front desk staff was very nice. The stay includes a social reception in the evening included beer,drinks and snacks. Breakfast is Buffett and a la carte included with the stay. Breakfast was good. The room was nice the beds are comfortable. The television is a nice size with a couple English channels. Overall great stay. If you have trouble going upstairs request the first floor. The hotel does not have elevators. The hotel has a pool and a gym.

cristina c, Manager at Best Western Cumbres Aeropuerto, responded to this review
Thanks a lot for your positive coments. Your opinion is very important to us, it helps us to improve day by day our service. We are here to serve you, and hope you come back soon. To any coment or sugestion, please call us to 614-4209000. Nancy Macías Manager Best Western Cumbres Aeropuerto.

"Great mini vacation "

5
01/10/2017

We (my parents, 2yr old and myself) arrived on late Wednesday evening. Check-in was Quick and helpful. The hotel is very clean. Pool was cleaned every morning. The only thing I didn't care for is the evening happy hour, they only served beer and we couldn't drink pool side because they were glass bottles. Which is understandable but wish they would offer mix drinks or at least can bottles. Staff was always helpful and polite.

ACHG19, Manager at Best Western Cumbres Aeropuerto, responded to this review
Dear Norma, Thank you por telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +52-614-420-90-00. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Eugenia Aguirre Gerencia Best Western Cumbres Aeropuerto

"Awesome "

5
07/09/2017

It was a great place for the price, they gave me a voucher for "social hour" which is basically buffet-style dinner mainly made up of snack but they do include sandwiches and hotdogs, it was more than enough for my dinner. They also include breakfast except they add eggs cooked however you want them so it makes it 10 times better. I stayed in the executive rooms which I actually liked better than the regular rooms cause they are more quiet cause they're inside. It's a great location near a store and more than one eating place. I would definitely stay here again.

ACHG19, Manager at Best Western Cumbres Aeropuerto, responded to this review
Dear Mr./Mrs, Thank you por telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +52-614-420-90-00. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Eugenia Aguirre Gerencia Best Western Cumbres Aeropuerto

"Surprisingly great!"

5
30/03/2017

After a long day of driving, arrived at this location. Check in was positive, lobby looked clean and spacious. We were very pleased with the room setting and the room itself. We are going to sleep well.

Ana Cecy H, Manager at Best Western Cumbres Aeropuerto, responded to this review
Good Morning Mr. Jack, I appreciate very much your time for completing this survey. We are pleased to serve you and we hope to see you soon.

"great stay for value"

5
21/03/2017

Staff very friendly, room really clean and nice. Breakfast was great. Had an executive room since electric doesn't work unless you are in the room refrigerator was not very useful so next time will probably save the money and just get a regular room.

ACHG19, Manager at Best Western Cumbres Aeropuerto, responded to this review
Dear Mr., Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +52-614-420-90-00. Yours sincerely, Eugenia Aguirre O Gerencia Best Western Cumbres Aeropuerto

"Enjoyable Stay"

5
16/12/2016

Very good service at a great hotel. It makes travel so much easier and allows you put your best foot forward on the job. The food was prepared fresh and plenty of additional options above. Knowledgeable courteous staff helped me with all my needs.

Ana Cecy H, Manager at Best Western Cumbres Aeropuerto, responded to this review
We are pleased to hear that you liked our hotel, we thank you for your comments. Hoping you come visit us again.

"Thank you"

4
06/12/2016

I recently stayed at the best Western in Chihuahua. It was my second stay at the hotel. The amenities are exceptional and the staff is one of the best I've encountered. I travel frequently so, I was very impressed.

"Perfect after I was stranded at the bus station!"

4
21/12/2015

I arrived in Chihuahua expecting to get straight on an overnight bus, however the route I wanted was fully booked for 2 days! I jumped in a taxi at 11pm and arrived at the Best Western, and was greeted very courteously- just perfect after my issues with the bus! Luckily there were rooms available, and good wifi where I was able to book a flight for the next day. After check out they were also happy for me to stay in the lobby doing some emails until heading to the airport. Their shuttle service only lasts until 8.45am, so if you have an afternoon flight you will need a taxi, but this is only M$130.

"Spacious room and convenient for airport"

5
16/08/2015

We stayed at the hotel only for a night, arriving late and leaving early the following morning. Check-in was swift and efficiently handled. Our room was very spacious and clean. We used the business centre to print our boarding passes for free. Wifi was also free but was very slow from our room. The buffet breakfast which was included in our room rate offered a sufficient wide spread of choices. We were able to book the free transfer to the airport the night before and everything went smoothly as planned. For the price we had paid for the room, we would say that it is very good value for money and we will not hesitate to recommend this hotel to others who want to stay near the airport.

Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review
Dear Hannisze; Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +52-614-420-90-00. We appreciate your loyalty to our hotels. Sincerely, Byanca Salcido Manquero Administration BEST WESTERN Cumbres Aeropuerto

"Comfortable Stay.."

5
22/02/2015

We enjoyed our stay. I can with my father in law, who has been here two years go. Very friendly staff, clean rooms rich food(I love Mexician food) the weather was coolish in February so the heater in the room was a blessing. If or when I come to chihuahua again I'll be sure to come back.

Best Western C, Gerente at BEST WESTERN Cumbres Aeropuerto, responded to this review
Dear Peter B, Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +52-614-420-90-00. We appreciate your loyalty to our hotels. Sincerely, Byanca Salcido Manquero Administration BEST WESTERN Cumbres Aeropuerto

"No points or nights"

1
19/11/2014

I stayed at Best Western hotel for 2 nights. The didn't give me points neither nights for my stay. When I called to support, they said they didn't know that hotel. What?!. Now staying only in Holiday Inn.

Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review
Dear Mr. Pavel, Perhaps there was an mistake , we are here to help and of course we give points for their night once already rewards member of our rewards program. We invite you to return with us to give us the opportunity to take this bad taste in his previous stay . We're at your service. Sincerely, Salcido Byanca Manager Best Western Cumbres Aeropuerto

"quote was wrong"

2
27/08/2014

the quote for the room was wrong, it was not what was said & when we arrived it was too late for me cancel and find another room, I was very disappointed having to argue with the front desk on what the price should be and what the price was in the late night check in.

Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review
Dear Leslie, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +52-614-420-90-00. Sincerely, M.A.R.H. Byanca Salcido Manquero Manager BEST WESTERN Cumbres Aeropuerto

"over night stay"

4
28/05/2014

to begin with this was our second stay, the first was so good we wanted to stay again on our way from Mazatlan to Denver. We missed the turn to where the hotel was (it was dark and the streets are not well marked) so it took us some time find it. the parking was secure which is another reason we stayed there as our truck was loaded, in the cab and the bed. we were late getting there so the restaurant was closing, they did fix us a hamburger and that was ok but we were ripped of $130 pesos. The breakfast the next day made up for it however, it the daylight it was easy to find. they did have American tv and all in all the service was very friendly and appreciated.

Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review
Dear Jack, We appreciate your opinion, we are at your service , we hope to return soon . If you need to contact us please mark us on the phone +52 614 420 9000. Thanks again. Sincerely, Byanca Salcido. BEST WESTERN Cumbres Aeropuerto