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Best Western Plus Hotel Park Place Inn & Suites, Chehalis

4.5/5  - basé sur 550 notations.
201 Interstate Avenue, 98532-3701, Chehalis, United States - See map

The Best Western Plus Park Place Inn & Suites can be found off Exit 76, in the city of Chehalis, WA. Located between Seattle and Portland, the Best Western Park Place Inn & Suites offers some of the best hospitality whether you are traveling the I-5 corridor or just stopping by to see what Western Washington has to offer. While staying in our beautiful Evergreen State, you have access to popular attractions such as. Mount St. Helens, Mount Rainer and Rainbow Falls State Park. All can be planned as a day trip and are perfect for hiking, family outings and sightseeing. If you are looking for something that requires less time, the Lucky Eagle Casino is located 20. 4 miles north. The Centralia Outlets are seven miles north and offer a variety of stores such as. Polo Ralph Lauren, Nike, Eddie Bauer®, Coach and Van Heusen. Aside from exemplary hospitality, our non-smoking, dog friendly hotel offers a wide variety of home comforts including, cable television, expansive work areas and free high-speed Internet access. We also offer complimentary hot breakfast with a made to order omelet bar, an indoor heated pool and hot tub, a fitness center and a gift shop. To go breakfast is available if you are leaving before 6:00 a. m. We are Rider-Friendly. 24-hour surveillance is offered for motorcycle parking and a wash station. We are also the center point for main motorcycle routes that go through Washington and are some of the most scenic routes in the northwest (maps available at front desk). If you are a corporate guest looking to hold meetings, we have a conference room that can accommodate up to 75 guests. Additionally if you are staying with us and have three rooms paid for, the use of the conference room is complimentary. For the best rest in the Northwest, book your stay now with the Best Western Plus Park Place Inn & Suites. Our staff is here to help and welcome you at any time. Enjoy your stay.

Best Western Plus

Hotel Park Place Inn & Suites

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
based on 550 guest reviews
NOTE ISSUED
Excellent
353
Very Good
157
Average
20
Poor
10
Terrible
10
REFER TO NOTICE
Business Business
90
Couples Couples
176
Family Family
187
Friends getaway Friends getaway
45
Solo travel Solo travel
37
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Best in the area"

5
09/07/2018

We stay at this hotel often. The last few times we have been in the area, we had to look elsewhere, because the price was on the high side for a BW. However, they work hard to earn their higher price. The complimentary cookies are fresh baked daily, and are dangerously delicious. The staff is warm, friendly, helpful. Always amazing. The rooms are cleaner than most other BW hotels, and their beds are more comfortable as well. They spare no expense in earning their great reputation. I only wish we could afford them every time we are in the area (which is often, since we have property there). I have to mention the greatest and best reason to stay at this hotel. Every morning, they cook fresh omelets to order, and they serve great tasting coffees. They also offer real half and half (THANK YOU!). One suggestion, for the price, I think it would be nice if they put cold half and half in a carafe for breakfast, rather than offer just the small individual creamers. But, that is a small thing... I highly recommend the hotel.

"Great dog-friendly hotel"

4
20/06/2018

Great staff, unexpected amenities; we needed a toothbrush and a sewing kit. My dog was very comfortable there. High-speed wifi, comfortable beds, nice shower. Indoor swimming pool, spa. gym. Breakfast included an omelet station. Great value for the price.

"Best in Twin cities"

5
12/06/2018

I am staying at the Best Western Park Place in Chehalis for a long term engagement. I could not be more impressed with this hotel. The rooms are clean, amenities are good, and the people are fabulous. They offer a great breakfast bar with homemade omelets, waffles and pastries each morning. The main workers, Chelsey and Carrie are amazing. They great everybody with a respectful smile, a warm greeting and a heartfelt “Have a great day” as you leave. And they remember almost everyone's name to greet you by the next day. One example of their kindness occurred this morning. Right after Carrie had confided in me she was having a rough day, an elderly woman shuffled her way to the middle of the L shaped self serve buffet. She loudly asked “Where is the food?” Instead of a demeaning wise cracking retort, as I may have exclaimed, she quickly and accurately assessed the situation. Immediately listing some of the plethora of delicious breakfast options which were displayed around her. After hearing her options, this lost lady proclaimed she like some scrabbled eggs and juice. Again without missing a beat, instead of pointing to where the selections were, Carrie, escorted this lady to a table, and proceeded to fix her plate for her. The whole time keeping up with the omelet she was already cooking at her station. This is just one example of how they take care of you at this hotel. I fully recommend that you stay here.

"High priced option, little flexibility on check out time"

2
24/05/2018

I stayed here one night with my terrier because she was having vet surgery nearby the next day. The pet room had laminate floors which was great so I didn't have to worry about walking around on any wet areas caused by other pets. Breakfast was good. Two negatives: The price at this hotel is really high compared to other hotels in the immediate vicinity, and my request to accommodate an extra hour in the room while waiting for my dog to be done with surgery was denied by the housekeeping manager. What kind of hotel allows housekeeping to make decisions on when guests can check out? I won't stay here again.

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Karen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Excellent choice"

5
29/04/2018

Needed a room for one night...this was an excellent choice. Great hotel, clean, up to date, nice indoor pool...and a great full breakfast with made to order fresh omelettes. The best was very comfortable, wifi signal was strong too. The only drawback was the road noise from I-5.

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Sharpinvestments, Thank you for writing a review for our Best Western Plus Chehalis, WA. We are glad to hear you enjoyed your short stay with us. If you happen to stay with us again maybe we can get you a room on the East side of the hotel, some say that side is quieter. We are happy to hear everything else was great during your stay. We look forward to seeing you soon! Thank you

"Best BW breakfast"

5
16/04/2018

We have stayed at multiple BW's over the years and this location by far had the best breakfast venue of any we stayed at. In addition to the normal fare usually offered, they had a staff member manning an omelette bar using fresh eggs. In addition they made there own fresh hash browns. There were 2 visible staff members in the buffet area at all times keeping things fresh, making & serving the omelette. They were also some of the friendliest staff and I include the front desk (also great selection of cookies). The room were on par with what we expect from BW, felt they were very clean & maintained. We would definitely return when in the area. Gary

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Gary S, Thank you for taking the time to write such a great review for our Best Western Plus in Chehalis, WA. We are so glad to hear you enjoyed your time here with us. We strive to make sure every guest has that home away from home feeling, we hope we were able to do that for you. We are glad you were able to enjoy the full hot breakfast with the made to order omelettes, before heading out the door to get your day started. We look forward to your next stay with us! See you soon. Thank you

"Great Very Friendly"

5
10/04/2018

I grew up in Chehalis and moved 3 years ago. I use to stay at friends house but I now have a 4 month old she doesn't sleep all the way through the night yet. so I stay in hotels when I come down to visit family

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear hoganjanice, Thank you for taking the time to write a review. We are glad to be your home away from home while coming back to town to visit family and friends. We hope to see you again soon! Thank you

"noisy place"

3
09/04/2018

Place is newer and clean. Not far from antique shopping, outlet mall, and two casinos. It was very noisy. Its a Plus hotel but they allow dogs who do a lot of barking. Kids were also running up and down the halls yelling until past our bedtime.

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Mira C, Thank you for taking the time to write a review for our property here in Chehalis, WA. We would like to apologize for the noise during your stay with us. We strive to make sure all guests are happy and comfortable. We hope you will give us a chance to do that for you. We look forward to seeing you again. Thank you

"Great stay"

5
02/04/2018

We were very pleased with our overnight stay at the Best Western in Chehalis. Friendly staff and large rooms. The only thing that needed attention was the cereal server - it was broken and the staff had to help guests get a bowl of cereal. Other than that we enjoyed our experience and plan to stay here again in the fall

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear A5528USbrendac, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Wonderful stay!"

5
27/03/2018

My husband and I, and our little dog, spent three nights at this location over the weekend and we will definitely stay again when in the area. Best Western never fails to please. This hotel is beautiful and very well taken care of. It's within driving distance to excellent restaurants and shopping....if I can say this here, The Rib Eye, just south on I-5, was excellent! The breakfast served here was second to none, with an incredible made-to-order omelette bar, along with biscuits and gravy, hashbrowns, eggs, and either bacon or sausage, depending on the day. The pool and hot tub were a welcome treat. Every staff member we saw was very friendly and welcoming.

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear cwgrl0908, Thank you for taking the time to write such a great review for our Best Western Plus in Chehalis, WA. We glad to hear you enjoyed your stay with us. We strive to make sure every guests enjoys their stay and the amenities we have to offer. They say breakfast is the most important meal of the day, we're more than happy to get your day started right. We hope to see you again soon! Thank you

"Uncooperative front desk"

1
06/03/2018

I'm just concluding a seven-night stay. Our room was at the front of the property, and there was lots of noise from the street and people passing by our room. Additionally, I requested two additional hours of parking on checkout day because of a late flight out, and after dealing with a surly front office desk worker and manager was denied that request, which I felt was poor customer service.

"Great Bed, Great Room"

5
09/01/2018

This was a quick stop over on a road trip, check in was quick, the room and bed were great and I was back on the road the next day in no time. Breakfast was good and the hotel was very clean and quite, staff were helpful and happy. No hot tub though. :(

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear jameswZ9019UE, Thank you for taking the time to write a review for our property. We are glad to hear you enjoyed your stay with us. We hope you will come back and see us again soon! Thank you Tuneesha H Front Office Manager

"Highly Recommend"

4
08/01/2018

I've stayed there once a few years ago and was very happy, so we stayed there again. We live in Ocean Shores and a friend needed an emergency trip to the Portland airport, so we drove from 2:30 a.m. and arrived in Portland at 7 a.m. We had a man at Bring Fido call all sorts of hotels since we have 2 dogs and the only one that would allow us in early was this Best Western. I called at 9 a.m. after we shared a breakfast and our room was ready! Kudos to the Chehalis Best Western!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Tina H, Thank you for taking the time to write such a great review for our hotel in Chehalis, WA. We are glad to hear we were able to help you in your time of need. Your furry 4 legged friends are welcome anytime. We hope to see you again soon! Thank you Tuneesha H Front Office Manager

"Our fave BWP"

1
07/01/2018

All amenities are excellent. Staff is well above average and the breakfast is superior. Beds are comfortable; shower is hot; wifi actually works. Easy to find. I was put off by the new red & white branding exterior.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear dennisE143DX, Thank you for the great review. We strive to make sure each guest has that special home away from home feeling when staying with us. I'm glad to hear breakfast was able to get your day started with something from the different options to choose from. We hope to see you again in the near future. Thank you Tuneesha H. Front Office Manager

"Great place to Stay!"

5
06/01/2018

Enjoyed my stay. The employees were all friendly, cheerful and helpful. The hotel and the room was clean, airy and fresh. I also has a good night's sleep. I was pleasantly surprised with this hotel that was right off off I5 and easy to get to.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Louisa D, Thank you for taking the time to write a review for our property. We are glad to hear you enjoyed your stay, and got a well rested night of sleep. We hope to see you again soon! Thank you Tuneesha H. Front Office Manager

"Disappointing breakfast buffet"

4
02/01/2018

Hotel was fine but the breakfast buffet was lacking. Maybe it was just the cook. Terrible omelets and lacking choices. I have stayed at many hotels with the breakfast buffet and have always been very happy and sometimes even surprised be the quality. I'm not sure that the eggs were even real eggs.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear X2571FUkathyw, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you Tuneesha H Front Office Manager

"Grandson time!!"

5
29/12/2017

Very nice clean recently updated hotel, friendly staff, and a nice breakfast where you are able to get more than the usual. Our room on was on the second floor and even though we were fairly close to the highway we couldn't hear it

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Kenny F, Thank you for writing a review for our hotel here in Chehalis, WA. We are glad to hear we were able to meet your expectations during your stay with us. We strive to make sure every guest is taken care of and comfortable. We hope to see you again if in the area. Thank you Tuneesha H Front Office Manager

"The Best Best Western"

5
29/12/2017

Well run and I was very impressed at every turn. Clean, friendly and you can tell they care. I really recommend the omelet station for breakfast as well there are better options than I am use to for breakfast. I am sorry I forgot my swim suit, as the pool and hot tub looked very nice. In doors as well, so you can enjoy in any weather.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 66kylej, Thank you for taking the time to write a review for our property. We are glad to hear you enjoyed your stay with us, and everyone was helpful and friendly. We hope to see you again soon. Thank you Tuneesha H Front Office Manager

"I would definitely stay here again."

5
20/12/2017

Breakfast was great. The cook even made eggs to order. She was very patient and made traveling with kids a great experience. The board games available made it more comfortable for us. I would definitely stay there again.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear juanq276, Thank you for taking the time to write a review for our hotel here in Chehalis, WA. We are so glad to hear staff was accommodating and helpful during your stay with us. We strive to make sure every guest has that home away from home feeling. We look forward to your next stay. See you soon! Thank you Tuneesha H Front Office Manager

"Great quality, great stay"

5
19/12/2017

Traveling through the area, this hotel had a great presentation and I was very satisfied with the service, cleanliness and especially the made to order breakfast option. Thank you for a comfortable stay.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Michael B, Thank you for taking the time to write a review for our property here in Chehalis, WA. We strive to make sure every guest is happy and comfortable during their stay with us. We are glad to hear you enjoyed breakfast with us. We hope to see you again if passing through the area. Thank you Tuneesha H Front Office Manager

"Great place to stay!!"

5
11/12/2017

Quiet, homey, inviting atmosphere. Furnishings were up to date and nice even the sofa bed was comfortable. Staff was very accommodating and friendly. We would absolutely recommend this hotel and will stay again in the future!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Z5767Ijenniferb, Thank you for writing a review for our Best Western property here in Chehalis, WA. We are glad to hear you enjoyed your stay with us. We are happy to hear the staff was able to accommodate any needs you had during your stay with us. We hope to see you again soon! Thank you Tuneesha H. Front Office Manager

"One of the nicest Best Westerns"

5
08/12/2017

This is a very clean hotel with nice amenities (indoor pool, jacuzzi, gym, 2 hotel computers for guest use, breakfast, all day coffee/tea station and bicycles too). The staff is very knowledgeable, friendly, and helpful. It is convenientl right off the freeway, several fast foods & restaurants in walking distance. We would definitely recommend this Best Western Plus Hotel!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear bodybyhillina, Thank you for taking the time to write such a wonderful review for our hotel. We strive to make sure every guest is comfortable and taken care of. We are happy to hear you enjoyed the amenities we have to offer. We look forward to your next stay with us. Thank you Tuneesha H. Front Officer Manager

"Another comfortable Best Western Stay"

5
04/12/2017

When traveling for business I like to book my accommodations with Best Western since the quality and cleanliness are consistently top notch while remaining affordably priced. Having never stayed at this particular BW property I usual had a great experience. The made to order omelet service was a nice unexpected additional service for breakfast. The next time I stay here I will take advantage of the weekday evening appetizer offering as well as the well equipped fitness room, and heated indoor pool. Be wary of the south facing rooms, as light from the neighboring RV storage lot may illuminate the room to less than dark.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Dean W, Thank you for taking the time to write such a wonderful review. We strive to make sure every guest and comfortable and happy during their stay with us. We serve soup and salad every Wednesday, make sure if you decide to come back this way its on a Wednesday night so you can enjoy the evening dinner. Thank you for your loyalty to our Best Western brand. We hope to see you again soon. Thank you Tuneesha H Front Office Manager

"One of the best Best Westerns I have visitied."

5
23/11/2017

And I am a big fan of Best Westerns. Stayed here while visiting friends. Our room, a small suite, was extremely quiet and comfortable. Climate control, with digital read-out, was excellent. The free breakfast was miles better than most: The even have custom omelets. The lady at the front desk could not have been nicer.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear jmstorm, Thank you for the great review! We are so glad to hear you enjoyed your stay here at our Best Western Plus in Chehalis, WA. We enjoyed having you stay just as much as you enjoyed staying. We strive to make sure every guest is comfortable and has that home away from home feeling. Thank you for your loyalty to our brand. Thank you Tuneesha H Front Office Manager

"Great staff, great location"

5
22/11/2017

Staff was wonderful and very accommodating. They went out of their way to help us with any transportation needs we had.We felt very welcome from the time we checked in until the time we checked out.The great amenities and location were just a bonus. Will defiantly stay here again when in the area.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear kellyjol2017, Thank you for taking the time to review our property. I'm glad to hear the staff was able to help get you to where you needed, and everyone was friendly and helpful. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

"Glad we stayed"

4
21/11/2017

Haven't stayed in many Best Western hotels, but this one made me rethink that. It competes very well with lower end Marriott and Hilton properties where we often stay, except their rates were lower. Our room was clean, comfortable, and nicely decorated, with ample room and good amenities (other than lumpy pillows). Despite being near a freeway and active railroad tracks, it was quiet; we rarely heard traffic from either source. Breakfast choices seemed slim at first, but found out they cook eggs to order, a real plus. Didn't use the indoor pool, but it was a nice feature; maybe next time. Staff was helpful and pleasant.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear wego2places, Thank you for taking the time to write a review for our property here in Chehalis, WA. We are so glad to hear you enjoyed your stay with us. We are happy to hear you were able to find something more accommodating for your breakfast needs, we strive to make sure every guest is comfortable and happy. We hope to see you again. Thank you Tuneesha H Front Office Manager

"This is the place to stay!!"

5
13/11/2017

Loved this Best Western. The staff was helpful and very friendly. They supplied clean wipes for the tv remote and telephone!!! Loved that extra touch:) Breakfast in the morning was made to order which I haven't seen before either! They really go above and beyond in Chehalis!!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear tammybM3426RR, Thank you for writing a review for our property here in Chehalis, WA. We are glad to hear you enjoyed your stay with us. We strive to make sure every guests is comfortable. Its the little things that count and we are glad you noticed. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

"Generally Nice"

4
12/11/2017

Most of the staff were very helpful and friendly, especially the breakfast crew. The one exception was the night front desk attendant. Someone needs to teach her how to interact with the public, she was very lacking in common graces.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Matthee D, Thank you for taking the time to write a review for our property. We value all feedback we receive and will be using it to make improvements for you and other guests in the future. We hope to see you again. Thank you Tuneesha H Front Office Manager

"Nice place to rest your head."

5
30/10/2017

We arrived late (10:30 pm) with no reservation and were given a room on the first floor with a great bed at a great price. Next time we are in this area, we will definitely stay here again. Besides, the breakfast was excellent, too!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear davidbA4601BU, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Tuneesha H. Front Office Manager

"A great overnight girls trip!"

4
26/10/2017

A friend and I met down in Chehalis to attend an annual party at a friends house. She recommended this hotel so I booked a room--- wonderful! The room was well appointed, the bed very comfortable.. The sink was outside of the area with the shower and toilet, great for getting ready. LARGE shelf/cabinet space for storage, should you need it. The place was packed, including the parking lot, but must have been well soundproofed as we did not hear a lot of noise. There is a small gas station/store across the parking lot, as well as couple of restaurants within walking distance. There is a great omelet and breakfast bar in the mornings, although I will say that at about 8:30 on a Sunday morning the line was long.. I opted for other things... my friend waited about 20 minutes for her omelet. The other options include the regular carb type things; cereal, toast, bagels but also include yoghurt, oatmeal bacon and I saw a lot of people going for biscuits and gravy. Not my thing... but many obviously liked it. The juice was TERRIBLE...but offered. The coffee was continually empty (they have pump pots), I had one cup and decided to go to the drive thru place down the street, not because it was bad at all, but because they could not keep up with demand.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear CM_G279, Thank you for taking the time to write a review for our property located in Chehalis, WA. We strive to make sure every guests is comfortable and feels like its home away from home when they stay with us. The rooms are clean and spacious, I will be sure to pass along your compliments to our housekeeping staff they always enjoy hearing when their hard work is paying off. They say breakfast is the most important meal of the day, we are glad to hear you had plenty of options to choose from. Hopefully your next stay you have a chance to get a delicious omelet. We hope to see you again if ever in the area. Thank you Tuneesha H Front Office Manager

"Park Place"

5
21/10/2017

The hotel was excellent One of the best Best Western's we have been to. The staff are very friendly. The room was very nicely done. Upkeep of the rooms is excellent. Everything worked. The bed was super comfortable. Breakfast in the morning was excellent love the omelet bar. Location is close to the highway but you don't hear the traffic Will return

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Brian k, Thank you for taking the time to write such a great review for our property. We are so glad to hear you enjoyed your stay with us. I will be sure to pass along your wonderful compliments to our staff, they always enjoy hearing when their hard work is paying off. We look forward to your next stay with us. Thank you Tuneesha H Front Office Manager

"Quick stop over"

4
19/10/2017

Great check in; the ladies were a blast. Nice, clean and quiet room. Good breakfast. Would recommend this hotel to anyone looking for an affordable hotel in this area. Some amenities in the area; had to travel a few miles to find a place for our supper but all in all I was satisfied with our lodging choice.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear jerry e, Thank you for reviewing our property. It's so great to hear that you enjoyed our hotel and staff just as much as we enjoyed having you stay with us. We strive to make every guest comfortable and give them that home away from home feeling. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

"Our "Go To" hotel in Chehalis"

4
17/10/2017

This is our "go to" hotel when we visit our grandson in Chehalis. We enjoy the convenient location, hotel amenities and my husband loves the fresh cookies. it seems several hotels have switched regular pillows for what they must think are more decorative ones. Unfortunately the smaller pillows are not nearly as comfortable. My husband called the desk and they brought us a couple of "real" pillows. One pet peeve I have is the difficulty with setting a sleep timer for the tv, my preferred bedtime sedative. The button for a sleep timer on the remote didn't work. Thankfully I'm tech-savvy enough to figure it out using the buttons on the side of the tv. Otherwise, our stay was very comfortable and we're pretty sure we'll be back.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear JacquieInFlorence, Thank you for taking the time to review our property in Chehalis, WA. We are always glad to hear when guests enjoy their stay with us. I'm glad to hear the staff was able to make you feel comfortable during your stay. We look forward to your next stay with us. Thank you Tuneesha H. Front Office Manager

"NICE"

5
13/10/2017

Came here for a wedding in the area. Ordered sight unseen this was a Great place very comfortable nice rooms and great staff, wish I could have stayed longer. the pool area was closed due to a pump failure that was the only disappointing issue other than that, it was perfect. one of the best I've stayed at in a while will stay her again if ever in the area......

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear kenbear65, Thank you for taking the time to write a review for our property. We are so glad to hear you enjoyed your stay with us. We strive to make sure all guests are comfortable and feel at home. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

"Comfort Plus"

5
11/10/2017

The Best Western Park Place Inns and Suites is the place to stay when traveling the I-5 corridor in Washington State around the Chehalis Area. With its attentive staff and comfortable rooms any guest coming off the road will be welcomed and feel welcomed in this professionally run hotel

"quiet stay"

4
11/10/2017

This hotel was very quiet, had good breakfast and is pet friendly. The room was clean. TV remote was not user friendly. :( 24' truck parking right out front! A little out of town but not inconvenient. Pool and spa not available during my stay. (They were servicing them?)

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Runk1, Thank you for taking the time to write a review for our property. We are glad to hear you enjoyed your stay with us. We do apologize for the pool and spa being down during your stay with us, they required some maintenance at that time. They are now up and running. We hope you will give us another chance to make your next stay an even better one. We hope to see you again next time you are in this area. Thank you Tuneesha H Front Office Manager

"They have BED BUGS DON'T GO!!"

1
10/10/2017

They have BED BUGS DONT GO!!! Well when we first got here there was a bridal party for a wedding trapped in the elevator for for a half hour they managed to pry the doors open and they had a two foot space to squeeze out of on to a ladder to get out of the elevator the pool was out of service for Maintenance which was the whole reason we wanted to stay in this hotel was so we could go swimming we manage to look past all that get to the room the room looks really nice and comfortable I was super tired from our long drive there laid down took a nap woke up getting bit by bed bugs pulled the covers back and found more in the bed took the key card and scooped a couple in a glass called the front desk 3 times couldn't get no one to answer so I go to the lobby to to let them know about the bugs and get some one to help me carry all my belongings down three fights of stairs do to the elevator being broken and they tell me their just carpet bugs like it's no big deal!! We will be getting a refund! Please do not stay here this place is horrible!!

"Great beds and outstanding breakfast service!"

5
02/10/2017

I can't remember when I had a better night sleep due to the utltra-comfort of the bed and bedding. At breakfast, the staff went above and beyond by making custom omelettes, clearing tables, and showing cheerful concern for outstanding service. My husband needed close captions on the TV and they put them up right away.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Susan T, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to seeing you next time you are this way. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Tuneesha H Front Office Manager

"Good value stop over"

4
02/10/2017

Well located hotel just off the highway. There are basic local services that you can walk to for meals. The hotel looked inviting and the rooms were of a high quality and clean. Unfortunately the pool was closed for maintenance during our stay. You may also hear the road traffic at night depending on your room but it certainly wasnt a show stopper for us. A well presented full breakfast more than made up for it. I would stay again next time we are travelling through.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear MalPinch, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you Tuneesha H Front Office Manager

"Very Nice Place to Stay on Visit to Mt St. Helens"

5
01/10/2017

My wife and I stayed here on our visit to Mt St. Helens. Our room was very nice, clean, and spacious. The bed was very comfortable. The hot breakfast in the morning was delicious including omelets made to order. The staff was very nice and helpful. We plan to stay here again when we return to the area.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear ScubaEagle, Thank you for taking the time to review our property. We are glad to hear you enjoyed your stay with us. They say breakfast is the most important meal of the day, we are glad we were able to give you a good start to the day. We hope to see you again soon. Thank you Tuneesha H Front Office Manager

"Basic hotel, very helpful staff"

3
01/10/2017

We stayed at this hotel on our way from Portland to Mt. Rainier. We chose this hotel because we have stayed at other Best Western Plus locations, and found them to be above average. Although this hotel was at a convenient stopping point, it was disappointing (threadbare sheets, minimal amenities, etc.). However, the front desk person was friendly and helpful, so the overall experience was fine.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 228curta, Thank you for taking the time to review our property in Chehalis, WA. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you Tuneesha H Front Office Manager

"Great Value"

5
24/09/2017

I highly recommend this place to anyone looking for reasonably pricedl layover that will not leave you wishing you had stopped somewhere else. Great value, great service, best breakfast room experience ever!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear William O, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you Tuneesha H Front Office Manager

"Beware Of Check-in"

3
20/09/2017

Would not accept cash @ check-in. Seemed not to care if I had a room for the night or not...poor attitude.Excused it with the statement that it was "policy". If true the blessed "policy" needs to change. All other factors were OK. Good breakfast with omelets.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Jerry W, Thank you for taking the time to review our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you Tuneesha H Front Office Manager

"Very clean & good at recycling"

4
19/09/2017

This was in a good location not far from shops & restaurants but quiet to sleep. The bed was very comfy but the a/c was a bit noisy. There was good space for storage in the bathroom. The room had a fridge & microwave & there were 'wipes' left with the remote & the phone which was a nice touch. Breakfast was ok. They had lots of bins including recycling which was a pleasant change.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Pearl65, Thank you for taking the time to review our property here is Chehalis, WA. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Thank you Tuneesha H Front Office Manger

"Best Western Plus Park Place Sheshalis, WA"

5
15/09/2017

Best Western is the Best place to stay in Chehalis, WA. Rooms were very clean, Friendly staff do an excellent job. Trust me you will not be disappointed. We held a business meeting and the room they set us up in was well lit, air conditioned, clean and they also provided us with a projector and screen.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Randy A, Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. We are happy to hear the meeting room was a perfect fit. We look forward to seeing you again next year. Thank you Tuneesha H Front Office Manager

"Beat the Breakfast Crowd"

4
12/09/2017

Great room, great service, and a perfect front desk experience. My only complaint is the breakfast experience; my wife had no complaints at all, so maybe it's just I. The breakfast area was slammed. We had to eat/wait in an adjoining sterile conference room until a table opened up. The employees were working hard, yet there were no scrambled eggs for at least 5 minutes. Anyway, I would stay here again and get down to breakfast earlier.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear downunder09, Thank you for taking the time to review our property. Our breakfast room does get a bit crowded on the weekends, we are glad you were able to find somewhere to sit and enjoy the full hot breakfast we have to offer. We hope to see you again soon! Thank you Tuneesha H Front Office Manager

"Nice place"

5
12/09/2017

That they made the list for "Motorcycle Friendly" brought me to this place. There is a small cycle only parking area directly outside the lobby. They also offer a cooked to order omelet which is very nice in the current world of motels only offering canned gravy and frozen biscuits or waffles. I would stay here again.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Daniel T, Thanks for the great review. We are glad you were able to take part in the special spots for the Motorcycles. Its a great spot to get them out of the main parking lot, and rain. We are glad you were able to enjoy the complimentary breakfast and omelets we have to offer. We look forward to your next stay! Thank you Tuneesha H Front Office Manager

"Clean, reasonable price, with decent breakfast & pets"

5
10/09/2017

We stay here whenever we're in Chehalis because it's a nice place that allows us to travel with our 2 small dogs. Yes, there's an additional charge for the pets but it's reasonable-and the base rates are even better although price isn't our main priority. It's a pretty good breakfast-made to order omelettes, waffles, biscuits & gravy, potatoes, bacon, eggs, cereal, juice, toast, etc. But the main thing is that it's a nice place at a reasonable price-and it allows pets.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear calvinc249, Thank you for reviewing our property here in Chehalis, WA. We enjoy having your four legged friend, just as much as we enjoy having you here. The breakfast is fantastic and give you plenty of choices. We can't wait to see you again when in the area. Thank you Tuneesha H Front Office Manager

"Great and welcoming place to stay"

5
09/09/2017

I usually do not write reviews too often but I felt the need to do so after our stay here in Chehalis, WA and Rogue River, OR. My husband and I usually only stay in Marriott hotels. We were on the road for 10 hours and came along these Best Westerns. Both were absolutely AMAZING. and very welcoming. Very clean, updated and felt high end. We even more surprised when we stayed at the Chehalis location, they served more than adequate continental breakfast. They were serving fresh hash brown, biscuits and gravy, and made to order omelets!!! WAIT...WHAT!!!! It was amazing and such a great surprise!!!! Love the little touches they use in the rooms and the staff was super friendly, And very dog friendly!!!! They even greeted our four legged friends with treats!!! We have a different outlook on Best Westerns in the future. We will never hesitate to stay at another one again. Great job GW you guys are doing ALL the right things!!!! Future WA residents!!!!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear bobbyandkathy23, What a great review! It's so great to hear we are doing such a wonderful job, not only here at this Best Western but also other ones. They do say breakfast is the most important meal of the day, we are glad to hear you enjoyed yours here at our hotel. We look forward to seeing you again soon! Thank you Tuneesha H Front Office Manager

"Spent 2 great nights"

5
07/09/2017

Lovely property with welcoming and helpful staff. We had a huge king suite with 2 TVs, refrigerator and microwave. The breakfast was also great with someone actually cooking delicious omelets to order. The cost for the room was very very reasonable.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear BetteAnnV, Thank you for taking the time to write a review for our property. We strive to make sure all of our guests are comfortable and taken care of, we are glad to be able to provide that service. We hope to see you again if in the area. Thank you Tuneesha Hankins Front Office Manager

"A nice place to stay"

4
07/09/2017

Location, location, location. This property is centrally located for anyone visiting Mt. Rainier, Mt St. Helens, and the Olympic peninsula. The staff were very friendly and helpful and we were even served omelets made to order for breakfast should we so desire.

"Better than the Holdiay Inn on the next exit"

4
05/09/2017

I stay up here for work sometimes and I always stay at the Holiday Inn one exit north. Not any more! The room was clean and the layout was better, also go upgraded to a room with a giant spa tub. Worth the cost of the stay, nothing crazy this is not a resort. But as a business traveler, this was nice for a roadside hotel in a small town.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Kyle L, What a great review! We always enjoy hearing how much guests enjoy their stay with us. We do take pride in catering to our guests' needs the best way we can. We look forward to seeing you next time you are in the area. Thank you Tuneesha H. Front Office Manager

"Best Westen is The Best"

2
05/09/2017

If there is a Best Western I will stay there. I enjoy the fact that they are alway clean and I can have my Service pets with me. The people are always nice. The only problem with this one was the short time of the breakfast, we felt that we had to rush through breakfast and not relax through it. They started breakfast at 9:30 & ended at 11:00 am.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Lana M. Thank you for your review for our property here in Chehalis, WA. We hope to give that home away from home feeling for each of our guest. We sorry to hear that you weren't able to enjoy our full breakfast experience. We apologize that there was confusion with the breakfast hours, we offer breakfast 6-9:30AM everyday. We hope you will return and get a chance to experience everything we have to offer. We hope to see you soon! Thank you Tuneesha H. Front Office Manager

"Very comfortable and quiet"

5
04/09/2017

This property was quiet and clean. It was a good and quality best western. The breakfast was good. Individual omelette. Lots of space to sit. Coffee very good. Room was clean and comfortable. Good internet connection.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Terry L, Thank you for taking the time to write a review for our property. We are happy to hear you enjoyed your stay with us. We strive to make sure all guests enjoy their time here. We hope to see you again soon! Thank you Tuneesha H

"Best - Best Western"

5
29/08/2017

Property very clean. Staff went above and beyond to ensure all had a good stay. Breakfast had a good variety from quick continental to a full spread. Pool and spa are nice. Anyone passing through the area should stay here. We will go back without question.

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Thomas Q, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

"Very nice and clean"

5
25/08/2017

It's just off the highway in a very convenient and safe location. You have a couple of restaurants within walking distance. We were warmly greeted upon our arrival. Our room had small refrigerator, microwave and was very clean. The breakfast was "wicked good"...they will make you eggs anyway you want....or an omlet. Yes I would stay here again !!! Thank you

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear parsinc2, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

"Not far from the highway or the town"

4
23/08/2017

Stopped here for one night. There was new carpeting. The bed was comfortable, wifi worked. They had someone working an omelet station but we were in a hurry and just grabbed a bagel on our way out. Staff was friendly. There was plenty of counterspace for toiletries near the sink but the sink was in the bedroom which I found odd.

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Mmarymomm, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

"Nice overnight stay"

4
22/08/2017

Stayed for a night before heading south for the eclipse. The room and bed were very comfortable and will stay when passing through this way again without hesitation. Used the pool and hot tub on our stay which was relaxing. The only thing with the hot tub was needing to walk to the other side of the pool to turn the timer on

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Matt H, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

"Great place to stay"

5
21/08/2017

Staff, room and breakfast were some of the best I have experienced. The rooms were clean, very roomy. Medium size fridge instead of small. We were there four days so size of room and fridge were appreciated.

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear sandyfs Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

"Always enjoyable"

5
19/08/2017

I stay here often for business. Welcomed by a batch of fresh baked cookies. The staff are friendly (some more than others), and will help with anything you may need. Very convenient, as it is right off the freeway. But book ahead, sometimes there are events going on and the hotel is booked (I wouldn't expect it out here, but it happens often). Rooms are clean, bed is comfy. A great stay.

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Melissajpdx, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

"Convenient and cozy"

4
16/08/2017

Chehalis, Washington does not have a large choice of Hotels. This is one of the best and comfortable for the region. Excellent for rest during a long road trip. Arrived at 3am and left at 9am. Overall stay was uneventful and clean

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear James D, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thank you Tuneesha H Front Office Manager

"Some Nice Little Extras"

4
08/08/2017

Clean, comfortable, and no negative surprises. The staff were welcoming and pleasant; the room clean and comfortable. However, the multi-story wooden construction one finds in the northwest doesn't dampen noise as well as one might expect - such as small children running back and forth in their parents' room. It didn't last long, so no big deal. The bright and unexpected amenity on our two-night stay was right away on our late afternoon Wednesday check-in. The desk clerk told us they were putting on a small BBQ and in the breakfast room there would be wieners off the grill with hot dog fixings, potato salad, chips, and soft drinks from 5 p.m. to 6:30 p.m. My wife, tired from a long drive, responded that suited her just fine since we could have a light dinner and early retirement. It was a very tasty little dinner! On my inquiry as to whether this occurred every night, the staff advised it was an every Wednesday event for now. All in all, I'd definitely stay again, even if it doesn't fall on Wednesday.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear stephenbW6996VK, Thank you for writing a review for our property here in Chehalis, WA. We are glad you were able to join us for our manager's reception we hold every Wednesday, its a nice little dinner that is complimentary and easy especially after a long day on the road. We are glad we were able to accommodate you and your time at our hotel. Next time you are in town we will try and get you a room on the East side of the building, it seems to be a little quieter. We hope to see you again soon. Thank you Tuneesha H Front Office Manager

"Perfection on the road! The ONLY place to consider locally for me!"

5
08/08/2017

Highest score possible for this hotel. I've reviewed plenty and I'm placing this one solidly at the very peak. Where to even begin on just how enjoyable my stay here was?! I'll start with the front desk staff, especially Tunessha Hankins! Tuneesha makes you feel so incredibly welcomed the minute you step in the front doors. Professional and speedy she had us checked in quickly. But let's back it up to the parking... free, ample, with special places for motorcycles and electric cars! Now cruise inside past the breakfast room, the always full coffee pots in the lobby, the snack shop, the wonderful pool and spa, exercise room, and clean halls. Not clean with smelly cleaners kind of clean, but clean clean. And the art work! I'm so tired of hotels that hang the most random shots on the walls. Not here-old local photos on canvas. LOVE! In the room... ahhhh. A bed you can sink in to and never want to leave. A wall of storage and desk built-ins... more room than you can use! The bathroom... clean and nothing broken. But it was the attention to detail that hooked me: a sanitary wipe sitting on the remote control, a set of chairs in the shade for smokers, shower dispensaries for shampoo, conditioner and gel, a free made-to-order omelette bar in the morning...it was a lengthy list of the number of things I found that made me smile and feel cared for well above and beyond where most hotels go with their service and amenities. Not a single complaint or moment of frown here!! Only smiles and wow's!!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Diane B, WOW! Thank you for taking the time to write this amazing review! We strive to make every stay a great stay, and give each guest that home away from home feeling. We are so glad that we were able to do that for you. And go above and beyond your expectations here at our hotel. We work hard to keep our hotel clean and up to date. We look forward to the next time you are in town! Thank you Tuneesha H Front Office Manager

"Great Hotel despite a few problems"

4
07/08/2017

Although house keeping let us down one day the other two days were great. We love to stay here because of the location and quality of the hotel. We love the hot breakfast to start our day. The staff at the front desk and the food service area is always so helpful and friendly.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear John H, Thank you for reviewing our property. We are sorry to hear our housekeeping did not meet your expectations everyday you stayed at the Best Western. We are happy to hear you did enjoy some of the other amenities we have to offer like our wonderful made to order omelettes and full hot breakfast. We hope to see you again shortly. Thank you Tuneesha H Front Office Manager

"Home away from home"

4
06/08/2017

Since we moved away from our home town we stay at the Chehalis Best Western Park Place whenever we return for a visit. It is the nicest property in town and located near several restaurants and the park which makes for a convenient stay. The staff is great and we love to soak in the hot tub in the evening. The made to order omelets are great.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 243margor, Thank you for taking the time to review our property. It so warming to hear this is your home away from home. We are happy to provide hospitality that makes you want to keep returning time and time again. We will see you again shortly! Thank you Tuneesha H Front Office Manager

"Would definitely stay again and recommend it."

5
29/07/2017

We stayed 5 nights. Liked our room. Lots of room for toiletries and luggage. Nice comfortable beds. We felt everything was kept clean (rooms, pool area, breakfast area and workout area.) It was nice to have guest laundry facilities. Economical and tidy, Staff was always friends and helpful.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 59706DavidH, Thank you for your wonderful review. We are glad to hear you enjoyed your stay with us. We work hard to keep our hotel clean and tidy. I'm sure everyone will appreciate hearing how their hard work has paid off. We hope to see you again if in the area. Thank you Tuneesha H

"Oh Hum!"

4
28/07/2017

We always stay here when we are in town. The rooms are large and comfortable with refrigerators, internet, microwaves, and pillows that are way too small to be comfortable. The front desk staff missed opportunities to engage the guests as they walked through the lobby because they were too busy talking among themselves. We felt invisible. The warm cookies at check-in were welcoming and delicious. In the afternoon they had a nacho bar set up. This was a surprise but again a missed opportunity. The chips were in bags and the presentation was not visually appealing. It looked "last minute, throw something out there." The breakfast was adequate. It had the usual items you would find anywhere. Once again, it was not visually appealing. The breakfast staff were outstanding by keeping the items well stocked, the cold things cold and the hot things hot. The custom omelet cook was really at the top of her game but as someone who has allergies to eggs I found the other selections disappointing. Overall, in my opinion, the experience was just so so. Meaning I could find the same thing almost anywhere.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Rupert B, Thank you for taking the time to complete the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you Tuneesha H.

"Good hotel, but sorry I recommended it"

4
24/07/2017

I've stayed here many times, but this may be my last. I still like the hotel, but my aunt stayed there this time and had a bad experience. Housekeeping saw her leave the room at 10:30am and still did not clean her room. (She was gone until the evening and came back exhausted, to a messy room.) It's probably a one-time experience, but next time I will stay wherever she stays, which will not be here.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Scott C, Thank you for taking the time to review our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and other guests in the future. I will be sure to let the housekeeping staff know about your experience, again Thank you. Tuneesha H Front Office Manager

"Clean, convenient hotel with great service"

5
23/07/2017

We had a wonderful, but brief stay at the Best Western Park Place. The room was very clean, the hotel was conveniently located to I-5 and the service was outstanding, friendly and professional. We would definitely stay there again and would recommend it to anyone traveling the I-5 corridor in Southern Washington.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear johndF1206WJ, Thank you for choosing to stay with us, while in Chehalis, WA. We are happy to hear you enjoyed your stay with us. We are glad to hear we met all your expectations, we strive to give each guest that home away from home feeling while staying with us. We hope to see you again while travel through Washington. Thank you Tuneesha H Front Office Manager

"Chehalis WA Best Western"

5
22/07/2017

This was a great place. I was just looking for a hotel on the way back up to the Seattle area. We were treated great, loved the nacho bar in the evening, omelet bar in the morning. The entire family got to relax and enjoy the stay.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear paulhR3556WJ, Thank you for reviewing our property. This hotel is a great stop between Seattle, WA and Portland, OR. We are located perfectly to get to the Mountains, beaches, and a few major cities. We are glad to hear everyone got to relax and enjoy the stay. Every Wednesday we have Manager's reception and serve a little dinner or something. The omelet bar in the morning is a great way to get the day started. We hope to see you again. Thank you Tuneesha H Front Office Manager

"Spacious Rooms"

4
21/07/2017

Comfortable room with plenty of space to spread out. Not the best view but, that was fine. The body soap and shampoo dispensers were empty upon arrival but were filled once we notified the front desk.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear cheryldQ8278UL, Thank you for choosing the Best Western Plus in Chehalis, WA for you lodging needs. The room size is great for having family or friends visit, or just to stretch out and get comfortable. We are glad to hear the front desk was able to assist you and get you what you needed right away. We hope you stop by and visit again! Thank you Tuneesha H Front Office Manager

"What a Comfortable Bed!"

5
21/07/2017

After driving all day, I took a shower and went to bed. All I remember is my head hitting the pillows. I felt fully refreshed when I woke up the next morning. The bed and pillows were wonderful. This was a great experience.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear N9192DIlynnl, Thank you for taking the time to review our property. We are so happy to hear you felt so refreshed after just one night at our hotel. We strive to make everyone's stay a memorable one. The bed is one of the most important things at a hotel and we are glad we were able to meet your expectations. Hope to see you again shortly! Thank you Tuneesha H Front Office Manager

"nice place and great staff"

4
15/07/2017

We found a very pleasant staff who were eager to help and please. The food at breakfast was plentiful and a staff member made custom omelets per your request. the facilities were clean and well kept. In particular Sarah at the front desk was exceptional. We will certainly recommend this to our friends.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear herbtl633, Thank you for taking the time to review our property. We are so glad to hear you enjoyed breakfast and your stay with us. It's our job to make our hotel feel like home away from home when you come to stay with us. We hope to see you again soon! Thank you Tuneeesha H. Front Office Manager

"very nice and clean"

4
13/07/2017

Late night check in and thought we were going to have two double beds, but desk clerk seen we were trying to get the king bed with a pullout couch that was not available and she said she still had one for us. Room was very clean( even had sanitary wipes at phones, remotes, etc.. very comfortable. Kids used the pool and it was located in the middle of everything we were doing.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear davidskier2016, Thank you for taking the time to write a review about our property. We strive to make sure every guest is happy and comfortable when staying with us. I will be sure to let the housekeeping know that you appreciated their hard work and cleanliness. We hope to see you again if you come out this way to Chehalis, WA. Thank you Tuneesha H. Front Office Manager

"Great Experience!"

5
05/07/2017

The staff were very friendly, the breakfast cook did an excellent job on our omelettes and he was very nice too. The rooms were very nice, very clean, bed was comfortable and the whole visit was great! We will stay there again!!!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear I805BPmaryc, Thank you for the great review. We are glad to hear we were able to meet all your expectations. We strive to make every stay a great stay. We hope to see you again when in the area. Thank you Tuneesha H. Front Office Manager

"Friendly and well-trained"

5
02/07/2017

The desk clerks and breakfast wait staff were so nice and they were well-trained. The rooms felt luxurious to me, plenty of space, cleanliness and comfort. This was a chain hotel in a small town, with staff who care about the business and the guests.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 75daniel, What a great review! It's great to hear what a wonderful job the staff is doing. We aim to please all guests that come and stay with us. We hope we will see you again soon! Thank you Tuneesha H. Front Office Manager

"Luxury accomodations at working man's price"

5
02/07/2017

The lobby was cozy and the breakfast was one of the best we have had in a long while at a hotel. The room was luxurious with upscale decor and very large. The staff at the front desk were very nice and helpful, even coming up to the room to bring us a different remote for the TV so it would work. Can't say enough about how great our stay was. We will definitely stay here again.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Linda P, Thank you for choosing to stay with us during your time in Chehalis, WA. We are so glad to hear all staff was friendly and courteous during your stay. The breakfast is pretty great with a ton of different options for everyone. We look forward to seeing you next time you are this way. Thank you Tuneesha H. Front Office Manager

"Great Stay"

5
01/07/2017

Had a great stay here. Breakfast included cook to order omlets, waffles, bacon and more. Hotel was clean. Beds comfortable. Room not small. Free printing in business center. Very friendly staff. Would stay here again if in area.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear K9888OEkellys, Thank you for the great review. I will be sure to let all the staff know what a great job they are doing, they work hard and will appreciate hearing that. We hope to see you again when the area. Thank you Tuneesha H. Front Office Manager

"Staff very helpful"

5
30/06/2017

Very pleasant stay. My schedule changed last minute and Sarah was very helpful in trying to find me a room in such short notice. The check-in process was very smooth, the room was large, clean and comfortable. I will definitely stay at a Best Western again.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Q8006KOangies, Thank you for taking the time to write a review for our property. I'm glad to hear Sara was able to help you out last minute, we do our best to meet the needs of all our guests. We hope to see you again. Thank you Tuneesha H Front Office Manager

"BW Plus Chehalis"

4
29/06/2017

Nice motel, easy on/off the freeway to get to the motel. Limited facilities for food service. couple of gas stations very near. Need to pay attention to gas station reader boards, to see if the price of fuel is for cash or credit. about ten cents per gallon different.

"Home away from home"

5
28/06/2017

I stay at this Best Western quite often, and the staff are always very helpful with any needs that come about. The breakfast area is always well stocked and is a cheery place to be in the mornings because of the staff.

"Clean, Courteous"

4
26/06/2017

Room was modern, large and clean. Bed was comfortable. Front desk and housekeeping were friendly and helpful. Generous selection of items for the breakfast, including made-to-order omelet bar, bacon and scrambled eggs.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for the great review and staying with us while in Chehalis. We are glad to hear the room was spacious and clean. They do say breakfast is the most important meal of the day and we are glad you got to enjoy ours. We hope to see you again in the future. Thank you Tuneesha H Front Office Manager

"chelais visit"

4
19/06/2017

very nice - the breakfast omelet bar was very good. They need a designated area for smokers so they can smoke in outdoor comfort.. The cookies at check in were nice. Why do I have to use 200 characters - I have said all I want .

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear C8872WTjamesl, Thank you for taking the time to review our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

"Chehalis"

5
18/06/2017

This Best Weastern was easy to find, the staff were very friendly and helpful. I left very early for a bike ride and they offered me a breakfast "to go". Everything about this stay was positive. I would stay here again. Bikes available to ride was a nice touch!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Sue392015 Thank you for taking the time to write a review for our hotel. We are happy to hear you enjoyed your stay with us. It's great to hear that everything about your stay was positive. We hope to see you again shortly! Tuneesha H Front Office Manager

"Best Best Western"

5
12/06/2017

This is easily the nicest Best Western I've ever stayed at. There is a great deal attention to detail at this hotel. Art work, furniture, drapes, and shower curtains were all chosen with great care. Management clearly wants their hotel to stand out and they succeed. Breakfast is very nice as well. Lots of food with a wide variety and even an omelette station with fresh ingredients! Thoroughly enjoyed my stay!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Michael R, Thank you for taking the time to review our hotel. Thank you for the great review. It's so great when guests tell us we are the Best Best Western they have stayed in. Our breakfast is great with plenty of options for everyone, our omelet station is probably a favorite. We hope to see you again soon! Thank you Tuneesha H. Front Office Manager

"Very good hotel for any location"

5
12/06/2017

I would consider this a very nice hotel for any location. So I was surprised to see such a nice hotel for the small town of Chehalis, WA. The rooms are huge with hard wood floors. The rooms have refrigerators and microwaves. Everything was clean and sparkling.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear X848XFtyerm, Thank you for the great review. Our housekeeping staff takes great pride in all the rooms and the hotel, they will be delighted to hear this review. We are glad to hear you enjoy the large room and hardwood floors. We hope to see you again soon! Thank you Tuneesha H. Front Office Manager

"A very nice Hotel"

4
10/06/2017

I stayed here with a group on a trip to Tacoma. This is a very nice BW Hotel. The check-in and reception were great. I was given a helpful tip about where to walk in the morning. The room was clean and spacious. I had a King room so also had a couch. The breakfast was the best for this type of hotel with a made to order omelet station. I definitely recommend this hotel.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Mike_B52033, Thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us. Its a great small town with plenty of places to walk that aren't too fair from our hotel. I will definitely let the breakfast staff how much you enjoyed the breakfast, the omelets are a great way to start the day. We hope to see you again. Thank you Tuneesha H. Front Office Manager

"Overnight stay. nice room- some minor problems."

4
31/05/2017

Overnight stay so we were close to an early morning fishing trip on the river. Some noise in the hall late at night. The bedding for the extra bed was not right. We had 4 sheets but no pillow. We left before breakfast but were offered a snack breakfast in a bag.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear rayk51, Thank you for taking the time to review our hotel. The grab and go breakfast is a perfect solution for those who leave before breakfast has started. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will be sure to touch base with the housekeeping staff to let them know about the bedding. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely, Tuneesha Hankins Front Office Manager

"Best OF Best Western"

5
31/05/2017

Extremely, Excellent at the highest levels. I'm looking forward to experiencing your pool and exercise facility. Best Western Troutdale is equally clean and friendly and a great location,I highly recommend as your Portland Oregon location.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear donnawY3562FD, Thank you for your wonderful review. We are a perfect halfway point between Seattle and Portland, making it a great spot to stop for the night. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Tuneesha Hankins Front Office Manager

"Super"

5
23/05/2017

Very happy with my stay ! Fast friendly and clean. Affordable ! Great made to order breakfast omelet station ! Outstanding free breakfast. I was traveling to the area and needed a place close to Chehalis. Will come back !

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Shereess, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

"Tournament gathering"

3
19/05/2017

Stayed at the Best Western during Villeyball tournament, the location was good. The staff were very friendly. The room was located above the pool and was very humid and smelled like pool. Didn't complain about because it was in the middle of the night and we just stayed one day

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 573megana, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

"Added Improvements for Breakfast"

4
18/05/2017

It was been over a year since I have stayed here as they had new owners and the service slipped and price increased. After a recent 3 night stay due to a family medical issue, I noted several improvements. The Staff were very accommodating when I didn't know if I would be staying the next night or not as I was waiting for my MIL to be transferred to Lacey and it got put off 3 days in a row. Front desk staff went out of the way to make my stay and rebooking very easy. They have also added fresh cooked fried eggs to their breakfast which is nice instead of pre-mixed eggs for omelet's.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear B-man71, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

"Great place to stay"

5
13/05/2017

Easy access to and from I-5 and close to several restaurants. Friendly and efficient front desk staff, plenty of choices for the free breakfast with omelets cooked to order. Homemade cookies , coffee and hot water available in the lobby with snacks, beverages and ice available on every floor.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear SunnyCabinFever, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

"Don't bother with this hotel!"

1
08/05/2017

I am a huge fan of Best Westerns but was not a fan of this one. The staff here was rude. They treat you like it is an inconvenience for you to be in their establishment. I am a high level rewards member and was not offered my normal perks, I was not even acknowledged. The rooms are small and ubcomfortable. The price was outrageous! I will never stay at this property again.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Jason A, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

"Like coming home"

5
04/05/2017

Something about this hotel - can't put my finger on it - is like coming home. It is so comfortable! The staff at the front desk is friendly and welcoming. Breakfast as a young guy cooking eggs and happy to help you. The rooms are sparkling and maids like a family friend. I love the king suite - if I spent weeks working offsite, this room would be like a perfect small apartment. There are NO JUNKY PERFUME odors in the sheets, towels, carpets, or hallways. The place is sunny and FRESH feeling. Yea, I know, I'm going on about how great a Best Western is. But it is what it is. It's a great place to stay at a good price. They even have little sterilizer wipes for the phone and the tv remotes and leave you little snacks in the room. You owners must be incredibly proud of your staff.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Sam M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

"Clean room friendly staff"

3
02/05/2017

From what I know of this area, this hotel is one of the best if you have to stay in Chehalis. The room has a microwave and fridge. Bed was comfortable. Check out is at noon. There is a breakfast with room(we did not partake). Staff were friendly and helpful.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Robin S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

"Exceptional customer service!"

5
02/05/2017

We are "light" sleepers so I asked for a very quiet room. We got exactly what we asked for! The bed was very comfortable, the room was great, and very quiet! We were also happy to be offered freshly baked cookies upon our check-in! What a treat! And at check out the next morning we enjoyed a nice breakfast before leaving! Awesome!

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Calif-682, Thank you for taking the time to write such a positive review of our property. We are so glad you enjoyed your stay. We value all feedback received, as it shows us where we are exceeding expectations and where we could stand to improve. We look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Care Representative

"great stay"

4
23/04/2017

Overall a great place to stay. Everyone is friendly and ready to help you. Breakfast was great! My only low score is the pool opens a bit too late at 9 am. Thanks Chehalis for your hospitality! see you next year.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear murrays590, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

"Great Hotel, Friendly Staff"

4
22/04/2017

Stayed two nights to attend a wedding in the area. Its a great location close to everything we needed. Pool and hot tub were great at the end of the long day. Breakfast included scrambled eggs and bacon, and made to order omlets!

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear N1425SFjenniferm, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

"Great Place To Stay"

5
19/04/2017

I love Best Western and if I have the choice to stay in a mid-range hotel I always choose them. This one is no exception - they gave me a great deal on a nice room. I loved the omelet station in the morning because I'm doing low-carb, and that's hard to find in a hotel breakfast! Super nice staff, too.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Danielle S, Thank you for taking the time to write a review of our property. Feedback is always appreciated as it gives us a chance to see where we are excelling and what areas we could stand to improve. I will be sure to tell the breakfast staff your kind words and compliments. They all work hard to make sure that each guest leaves satisfied and ready to start their day. They always enjoy hearing that their hard work is paying off. We hope to see you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

"Quality Hotel"

4
17/04/2017

I have stayed here on numerous occasions. It is a very nice, clean and quiet hotel. Breakfast is very good and the staff is helpful and friendly. Evening cookies are a nice amenity. Don't forget your swim suit as they have a very nice indoor pool.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Robert D, Thank you for writing such a positive review of our property. I will be sure to tell the staff members of your kind words. Recognition of a job well done is always appreciated. We appreciate your loyalty to our brand and look forward to seeing you again next time you are in the area. Thanks again, Monica S Customer Care Representative

"Excellent mid-range hotel"

5
10/04/2017

This Best Western property is a very nice, clean, comfortable and attractive hotel. Excellent breakfast with hot to-order servings. The service, room, and decor rival more expensive hotels. Overall, this is an excellent value for the cost.d

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear kennethbH6668FS, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

"Traveled 1000+ miles for dog competition"

5
08/04/2017

Very pet friendly. Great location. Nice breakfast and friendly staff. Very accommodating. We have another dog competition coming up in June and we will definitely stay here again. We had extremely noisy people staying on the room above us one night and we mentioned it to the front desk the next morning. When we checked out, we got a discount. Really appreciate!

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 06166K9Annie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

"Excellent hotel for travelers"

5
30/03/2017

This is the second time that we have stayed at this hotel. Picked it again because of the great experience we had on our first stay. The hotel was very nice, the rooms are clean and the staff was very helpful. The home made breakfast omelet was special as part of the breakfast which was unusual for a hotel breakfast.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 364lawrencef, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

"Wonderful stay after many dives"

5
26/03/2017

This was a wonderful clean, pleasant place to stay. The beds were very comfortable. The rooms clean, large and well maintained. We had stayed at many places on our 14 day trip that cost more and delivered much less. The breakfast bar was well stocked and even had made to order omelettes. A pleasant young man made them fresh for each visitor. They even have a sign to ask for individual items if you are gluten free or diary free. A real nice treat to be able to ask for soy milk. After a horrible night elsewhere we were very delighted and would definitely stay here again. The great experience made us stay at another Best Western later in our travels.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear DonnaLee2017 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica S Customer Care Representative Best Western Plus Park Place Inn & Suites

"GREAT value!"

5
18/03/2017

Clean, well appointed room, friendly, professional and accommodating staff. Excellent complimentary breakfast. In the past, I've paid a lot more for a lot less elsewhere. Very comfortable bed. Hope to visit again!

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear vikir799, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

"Excellent Staff"

5
26/11/2016

The staff that was working when we where there, Sara, was so thoughtful and kind. She did everything she could to help us. Instead of being grumpy because she had to work on Thanksgiving she was amazing. The room was very nice, and the pool was great. Very comfortable beds. Thank you Sara!??

"Couldn't have asked for anything."

5
09/11/2016

The Best Western Plus in Chehalis had everything we needed. The reception staff was very accommodating, finding us a room with handicap grips. The breakfast buffet included a to-order omelette station. The room was quiet and had everything we needed. Even though we didn't use it, the pool was quite large, and the exercise room was complete.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear LindaMG, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

"Average Hotel"

3
23/10/2016

The property was clean and well kept, however for the amount of your stay ($$), that is the minimum expected. The only thing we experienced was the bathroom vent did NOT room odors or steam, therefore it all went directly into the room. The only options was to open the room window while it was raining and cold. Staff was nice and without issue. Rooms where clean.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Anthony, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Monica S Customer Care Representative BEST WESTERN Plus Park Place Inn & Suites

"Wedding"

5
20/10/2016

We had an excellent stay at the Best Western. Very convenient location being right off the I-5. Very good choices for breakfast. Friendly staff and our room was very clean, quiet and comfortable. Would recommend the Best Western if you staying in the Chehalis area.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear PearFamily, I would like to thank you for taking the time to complete a review for our property. We value the feedback we receive and will continue to give our guests the best customer service we can offer. I am glad you enjoyed your stay with us! Being located halfway between Seattle and Portland along I-5, many folks traveling find this the perfect place to stop for the night. With places to eat within walking distance, the pool and spa available to relax in after a long day of driving, and the full hot breakfast to fill up on before starting the day, the convenience of staying here is like no other. We hope to see you again when passing through the area and if you have any questions please let us know. Thanks again, Monica S Customer Care Representative

"Easy Access and Quiet Hotel"

4
19/10/2016

Quick access off of I-5 to this pleasant, quiet hotel. Plenty of parking; rates are decent. Lots of construction works use this hotel because it's clean, quiet and easy to reach the interstate. Breakfast is decent; there are other restaurants nearby if you're looking for more than standard fare.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear TopChef7, I would like to thank you for taking the time to complete a review on our property. We value the feedback we receive and will continue to give our guests the best customer service we can offer. I will be sure to share your compliments and kind words with our staff. They love to hear that their hard work is paying off. We hope you will come back and see us again next time you are in the area! Thanks again, Monica S Customer Care Representative

"This place goes the extra mile!!!"

5
17/10/2016

We booked this hotel as we were attending a wedding nearby. It was chosen based on convenience only. We were pleasantly surprised with the value we received for the money and for the extra attention to detail that the operators offer their guests. At check in we were served cookies and offered coffee. In our room, We had a keurig with pods, disinfectant wipes in the phone and on all remotes, plus a snack basket with cheese it's, two waters and a candy bar and fruit snacks... the room was very clean also and the beds were comfy. We had a choice of two papers the next morning along with a full hot or cold breakfast. Staff was helpful... not only did they give an a sewing kit but the clerk threaded my needle for me!!

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear lkchome, Thank you for taking the time to complete a review of our property. We sincerely appreciate your compliments and this fantastic review! It is such a delight to be included in our guests' special event plans and we are happy to hear that you enjoyed your visit! We are proud to offer a wealth of incredible amenities and we are glad you were able to enjoy them. We bake fresh cookies daily as another means of showing our guests how much we appreciate their patronage. It is always the little things that make the biggest impressions! I will be sure to share your comments with our staff. They always appreciate recognition of job well done. We hope you will come back and see us again next time you are in the area! Thanks again, Monica S Customer Care Representative

"Top notch Best Western"

5
13/10/2016

During our recent two week trip, we stayed at 10 different hotels (5 of which were BW's). This location was near the top and the free breakfast offered was the best of the trip. We stayed in a King suite room that had a separate living area and bedroom. The room had a fridge, and actually had two TV's, (not the we needed it). The free breakfast was top notch. They were doing made to order Omelets, but had other hot food served buffet style. They also had the typical cold offerings, cereal, muffins, etc. my only complaint about the breakfast was there was only two juice offerings (Orange and Cranberry). Great stay.. highly recommend...

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Golfguy043, Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible. I will be sure to pass along to the breakfast staff that you appreciated their hard work, as they love to hear when their hard work is paying off. We are happy to hear you enjoyed your stay with us and look forward to your next visit. If you have any questions, please don't hesitate to contact us. Thanks again, Monica S Customer Care Representative

"HIGHLY RECOMMEND"

5
10/10/2016

We normally had good luck with BW hotels, so staying in an unfamiliar we booked with BW. We called ahead and the price was great, so we went on ahead and booked. The staff was so nice upon arrival and very helpful with restaurants. The hotel room smelled so clean and new which was such a nice change from the last 2 hotels we stayed in along our travels this trip. The beds were very very comfortable, and again, so so clean. The omelette breakfast in the am was by far our favorite breakfast during our entire vacation. We stayed a week traveling from Seattle to Bend OR and this breakfast was hands down the best. Amazing!! I wish all BW had this omelette bar

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Danyel J, I'm glad to hear you were pleased with your experience at our hotel. We are centrally located, and that tends to be a perk for our out of town guests. When staying with us, we try to provide the comforts of home- the full hot breakfast, WiFi, indoor pool and spa, and guest laundry. I will pass along to the other employees your appreciation of cleanliness, as well as the helpful nature of the front desk agents you encountered during your stay. They appreciate when guests notice their hard work. We look forward to seeing you again if you are ever back in our area. Thanks again, Monica S Customer Care Representative

"Best stay ever"

5
09/10/2016

This was our first time staying here. Best experience ever. Clean rooms, friendly staff and great breakfast. We will definitely change where we stay in the future and look for Best Western on all our trips, but will definitely always stay here on our way through town.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Lisa T, I would like to thank you for staying with us during your recent trip to the area, as well as for taking the time to complete a review on our property. We always appreciate guest reviews, both the good and the bad, as it helps us ensure we deliver the best customer service possible. I will be sure to pass along to Management that you enjoyed your stay in every aspect, from the cleanliness, service, and comfort. Our employees love to hear when their hard work is appreciated. Please be sure to visit us again should you travel through the Chehalis/Centralia area in the future and let us know if you have any questions in the meantime. Thanks again, Monica S Customer Care Representative

"work stay"

5
09/10/2016

The stay was good and I will stay again. the food was fresh and breakfast was very filling. I plan on staying at this spot in the near future. the parking was good it allowed me to park an 18 wheeler so there you go. hopfully this helps you out

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear James Michael H, Thank you for taking the time to complete a review for our property! We appreciate any and all feedback we receive as it tells us what we are doing correctly and what we need to focus on. We like to give our guests the best we can offer and reviews are a way to ensure that happens. We hope to see you again should your travels bring you back to the Chehalis area. If you have any questions please feel free to contact us! Thanks again, Monica S Customer Care Representative

"Biking"

5
05/10/2016

One of the best BW's we have stayed in. When you travel 50+ nights per year, it seems the little things stand out. Wipes provided for cleaning items like TV controllers, the built in desk with multiple plug ins for electronics. Well thought out! The overall décor was excellent. Great value!!

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Hank B, I would like to thank you for taking the time to complete a review on our property regarding your recent stay with us at the Best Western PLUS Park Place Inn & Suites in Chehalis, WA. Guest reviews let us know what our guests appreciate, as well as what we can improve on. Being located along the I-5 corridor provides convenient lodging for many, and the amenities offered at our property, such as our indoor pool and spa and hot breakfast daily featuring the omelet bar, provide guests with the complete package for even the briefest of stays. Should you travel through the area in the future, we would like the opportunity to again provide you with the outstanding customer service you experienced during your recent stay. If you have any questions in the meantime, please let us know! Thanks again, Monica S Customer Care Representative

"Still amazing!"

5
24/09/2016

Drove an extra 24 miles to stay here again and it did NOT disappoint. Stayed here Sept 2015 and was impressed then also. Employees very accommodating, hotel is very well kept, bed very comfortable, and breakfast is the best of all Best Westerns. Great stay for a reasonable price.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Tammy L, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S Customer Care Representative

"Always Friendly"

4
21/09/2016

We always enjoy staying at this Best Western. We come every year for the Timberland Kennel Club dog show. There are cheaper hotels, but not as dog friendly, clean, great staff (they even bake cookies), great rooms, and a great breakfasts. My only comment is that the beds in our room were very firm. We highly recommend this hotel for a goid rest and especially if you are traveling with your furry family members.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Mariko S, Thank you for taking the time to complete a review for our property. We like to receive the feedback from our guests so we know what we are doing right and what we need to work on. We strive to make sure each guest has a comfortable and relaxing visit, including their four legged furry companions. I will be sure to mention your compliments to the staff. They always enjoy hearing when their hard work is paying off. We hope to see you again when you travel through the area. If you have any questions in the meantime, please let us know! Thanks again, Monica S Customer Care Representative

"Good BW"

4
18/09/2016

After visiting Mt Rainier, we were passing through looking for the closest BW, because we always stay at BW! We got a King suite, the room was clean, had free snacks, and was pretty comfortable - but pretty dated and little dark. There's a subway next door, and a gas station, and the staff recommended where to eat.... and where not to eat. A clean, comfy place to stay!

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear elinzabeth, Your feedback is very important to us, and with feedback, good or bad, we can continue to improve and provide the very best is customer service and product in the future. I am very happy to hear that you found your room to be clean and comfortable. Thank you again for taking the time to submit a review, and we look forward to seeing you in the future to provide you with another comfortable and enjoyable stay. Monica S Customer Care Representative

"Spur of the moment stop"

4
14/09/2016

On the way to the Oregon Coast, we stopped at the Puyallup Fair "for a little while"> Well, that wound up lasting 9 hours. We were barely past Olympia when I annonced that I wasn't gonna drive for much longer. It was 7 pm, and I was done. My wife looked up hotels on the way, and this one popped up. Well, that's perfect! Always prefer BW hotels. The nice lady at the desk was very helpful and efficient. It took no time for me to get checked in. All the while, we carried on a very pleasant conversation. And the price she quoted was in line with other similar hotels. I paid less due to being in the Rewards Club, and having a Retired Military discount. We landed in room 318. One of the largest in the place. Looked clean, and smelled clean. Bathroom was spotless. Even the couch, which for any hotel is saying something. The only issue is the remote control for the TV. The volume control and the mute button refused to work at all. Since we really don't watch TV unless were ona trip, we really don't care. But sooner or later, someone's gonna pitch a major fit over it. Should we ever need to stay in Chehalis again, it'll be here.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear shop99er, I can't think of a nicer compliment than what you posted about our hotel. At The Best Western Plus Park Place Inn & Suites we truly want the people who stay with us to have a great experience and we appreciate your letting us know. We hope you will visit us again when you're in the area. Thanks again, Monica S Customer Care Representative

"Best Sleep!"

5
14/09/2016

Love this hotel! The bed was so comfortable, just right hardness to it. Wish we took a look as to the maker of the mattress. The staff was very polite and helpful. We only stayed for less the 12 hours so cannot comment on the amenities. Our room had a lot of solid surface to put your suite case so no need to put things on the floor and a nice sitting area. It was very clean. Note: My "value" is a 3 because we stayed less than 12 hours.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 808LApo, Thank you very much for your comments concerning your stay with us. I am glad you enjoyed your room and also experienced great customer service, a trait we pride ourselves in. Please come and stay with us again the next time you are in the area. Our property has been going through many positive changes and renovations, and I'm sure you're next stay will be even better! Thanks again, Monica S Customer Care Representative

"Great place"

5
04/09/2016

after a stressful night in another hotel nearby we had to check out of there and had no where to go to. Came across the BW and they got us in with no notice beforehand and it was very very nice. had made to order omelets if we wanted them and lots of other food for breakfast. would stay there again and recommend it to anyone who needed a place to stay in that area.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Willard R, Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible. I will be sure to pass along your appreciation to our team and to the breakfast staff to let them know you enjoyed breakfast. They always like to hear when their hard work is paying off. Again, we are happy to hear you enjoyed your stay with us and look forward to your next visit! If you have any questions, please do not hesitate to contact us. Thanks, Monica S Customer Care Representative

"Prices went up"

4
01/09/2016

This property has been recently purchased by a new operator and the prices have been increased substantially. They used to have a nice little wine/beer selection, but don't have a permit at this time. They still offer a great little breakfast and on Wednesday nights they had light foods such as cheese, breads, fruit and soft drinks.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear B-man71, Thank you for taking the time to complete a survey about our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our peak season pricing is comparable to similar properties of the same rating in the area. We feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies. We hope that our peak season rates did not deter you from staying with us again if ever in the area. Thanks again, Monica S Customer Care Representative

"Great clean stop and good for pets!"

5
27/08/2016

We stayed here while traveling with our dog and it was great. We have stayed at some rather sketchy hotels that take pets but these folks do it right. Pergo floors! Comfy beds & breakfast with nice folks at the front. But if you book via an online service you should call to make sure there is a dog room waiting for you! We checked in and ended up with the last dog room even tho we had prepaid.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear erikashaffer, Thank you for taking the time to complete a review of our property. Our team works hard to provide the best customer service possible to each and every guest, including their furry four-footed companions. I'm glad to hear we were able to achieve that goal during your stay. We look forward to seeing you again if you are ever in our local area. Thanks again, Monica S Customer Care Representative

"Nice, clean , quiet , convenient hotel"

5
22/08/2016

Gas station and restaurants nearby , close by I - 5 . Cleaning tissue provided for TV remote control and I am pleased with this thoughtfulness, So I am very appreciative of it. For breakfast, you can have your choice of ingredients in your omelette.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Anna X, Thank you for such a positive review! I will be sure to share your compliments and kind words with our staff. Every member of our team works hard every day to provide the best customer service possible. I am happy to see that we were able to accomplish this goal during your stay. We look forward to seeing you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

"Nice room!"

5
22/08/2016

We arrived here at 2:00 AM. Left at around 6:30 AM. The cost was high but it wasn't their fault that we arrived so late. Room was large with nice flooring. No carpet. Everything was clean. Breakfast was good and they even had fresh made to order omelette. Yum! Would go back and hopefully stay longer.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear KathleenT288, Thank you for taking the time to submit a review about our property. I will be sure to share your compliments with our staff. Our number one goal is to provide the best customer service possible to every guest. I am glad that we were able to achieve that goal during your stay. We believe that breakfast is the most important meal, and we strive to assure that each guest leaves satisfied and ready to start their day. I'm sure the breakfast staff will be happy to hear of your appreciation for the made to order omelet bar. Thanks again. We look forward to seeing you in the future if you're ever in the area. Monica S Customer Service Representative

"Great Visit to the area"

5
22/08/2016

We were 2 couples visiting the area for a few days in July, 2016. We had 2 rooms - one more economical with a trailer parking lot view and the other was a larger rather nice room. (photo below) Tubs were super small but fine. Small fridge and microwave in both are convenient. Breakfast is from 7 to 9:30 and was decent and included a made to order omelette station. Coffee and tea always available. Convenience store close by, as was Denny's and others. Staff were kind and efficient - we had a clogged drain that was tended to within an hour! Overall - a decent Best Western experience!

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Lori M, Thank you for such a positive review! I will be sure to share your compliments and kind words with our staff. Every member of our team works hard every day to provide the best customer service possible. I am happy to see that we were able to accomplish this goal during your stay. We look forward to seeing you again if you are ever in the area. Thanks again, Monica S Customer Service Representative

"Near everything "

4
16/08/2016

Needed a place, a day ahead we called and got the last room available. Typical chain room, but what I liked was the long counter that extended nearly the depth of the room..handy. decent beds, walking distance to Dennys and Subway. Custom omelet offered in free breakfast. Small parking lot.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Travel4GolfAnywhere, Thank you for taking the time to write a review about our property. I will be sure to share your compliments with our staff. Our entire team works hard every day to assure that each guest experiences superior customer service and has a relaxing and comfortable stay. We look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Care Representative

"Exceeded expectations"

4
09/08/2016

I expected a standard mid-range hotel experience, and was pleasantly surprised. The hotel has been recently updated and the color scheme is warm and welcoming. My room was small (one queen bed), but included a microwave, mini fridge, and a very nice business desk set up with multiple connections for laptops and other devices. The room was spotlessly clean, and it is apparent that this hotel is taking proactive measures to prevent the modern scourge of bedbugs. Also, they are very environmentally conscious, having body wash, shampoo, and conditioner dispensers in the shower and separate colored washcloths to use for makeup removal. The complimentary breakfast was a nice surprise, with made to order omelets in addition to the usual hot/cold foods and make your own waffles. Staff was friendly and helpful at all hours of the day and night.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear midwest_traveler46, Thank you for such a positive review! I will be sure to share your compliments and kind words with our staff. Every member of our team works hard every day to provide the best customer service possible. I am happy to see that we were able to accomplish this goal during your stay. We look forward to seeing you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

"Great Place to Rest"

5
06/08/2016

Nice and clean. Comfy and safe feeling. Great rooms. Good breakfast area and food. Elevators work fast. Easy to get on and off of the freeway. Lots of restaurants in the area. Close to things to see and do.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Mary H, Thank you so much for such a positive review! Our entire team goes out of their way every day to assure that each guest has a comfortable and relaxing stay. Recognition of a job well done is always appreciated! We look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Care Representative

"Nice But Pricey"

4
03/08/2016

There is no disputing that fact that this property is nice. The location is fantastic, the rooms are clean and fairly quiet, and the curb appeal is good. But, I can't get past the price. For a town the size of Chehalis, this has to be one of the most expensive, if not the most expensive, places to stay. My room was large, two queen beds, a desk and chair, a small couch and table and a decent bathroom. But there are other choices that have the same amenities at a lesser cost. So why did I stay here? Because I had stayed here 6 years ago and knew the place would be clean and quiet. But after staying for two nights, I checked around and found I could stay at a close by location at less than half the price. My room set me back $168 per night. I have stayed at hotels in big cities for about the same price. Oh yeah, it does come with a breakfast. It is the usual cereal, omelettes, juice and coffee - not what I call a nice breakfast. Yes, I slept well, but I had to endure the shriek bark of a small dog right down the hall. I don't travel with a little yapping dog, and I wish nicer places, such as this place touts itself, would not allow dogs or cats or pets. There are other places that will. Would I stay here again. No.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear KTBlount, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. However, our peak season pricing is comparable to similar properties of the same rating in the area. We feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks again, Monica Spargur Customer Care Representative

"Great Staff & Pet Friendly"

4
01/08/2016

I stay here when ever I am in the area. The hotel is pet friendly and there is actually a grassy place for your pet. It is the best place to stay for business or pleasure centrally located to see the area. The bed is very comfortable and the breakfast is always hot and fresh. The pool area is clean and the hot tub is good for relaxing when the workday has been too long but, the fitness center could use a rowing machine.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Victoria C, Thank you for such a positive review! Our entire team works hard every day to provide the best customer service possible. I'm glad to hear that we were able to achieve that goal during your stay. We strive to make sure each guest has a comfortable and relaxing visit, including their four legged furry companions. I will be sure to mention your compliments to the breakfast staff. They always enjoy hearing when their hard work is paying off. Thanks again, Monica S Customer Care Representative

"unfriendly staff"

2
17/07/2016

when I checked in the person at the desk said nothing when I handed her my I. d. she had no greeting nor did she say thanks for staying with us it was like she was a deaf mute I told the manager about it the next morning

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Maximiliano M, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Monica S Customer Care Representative

"Suite was perfect!"

4
09/07/2016

Stayed for a softball tournament weekend in Centralia. The suite was perfect for our family of three. Daughter loved the extra room, girls were able to hangout and we had more space than any other hotel stay of the summer. There was complimentary breakfast and I would have given our stay 5 stars had the breakfast been a little better. Definitely would stay here again!

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear MrHendu, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S, Customer Service Representative

"Nice enough"

4
09/07/2016

We stayed here for a quick visit to family in the area. The omelette bar was a great addition to the breakfast menu, though my children had a hard time finding options other than that for them to eat. Some fresh fruit would have been great for them. The pool hours were not great. Partially this is due to the fact that we were still in Eastern Time Zone, but with kids, I would expect many kids want to swim before checkout and with an opening of 9 am, that was a little tight. I really liked having the shower toiletries right in the shower, though our conditioner dispenser was not working. But the idea is very helpful. Overall a nice hotel, and we would stay there again when in town.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Anna Marie W, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S, Customer Service Representative

"Clean hotel, close to freeway"

4
07/07/2016

Rooms were clean, Amenities okay, Breakfast could have been better, but there was a good selection and if you like eggs there was an employee making personalized omelettes. I would have liked some fresh fruit instead of canned fruit and a few more hot choices, and hot chocolate. I thought the price for this hotel was too high and felt like it should be lower priced for this area.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Juli H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S Customer Service Representative

"Friendly staff"

5
07/07/2016

Very pleasant staff. Helpful and professional. Made an extended stay very comfortable. Even had to make some last minute changes to upcoming reservations, and the staff were supportive and resourceful.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Michael S, Thank you for taking the time to write a review of our property. Our staff works hard every day to make sure that every guest has a comfortable and relaxing stay. They love to hear when their hard work pays off. We look forward to seeing you again next time you are in the area. Thanks again, Monica S Customer Service Representative

"Good choice while passing through"

5
30/06/2016

This hotel has better amenities than the BW Pony Soldier, where I often stay during business trips to Portland, OR. The staff are very helpful and courteous. They recommended the Rib Eye steak house, which was a cut above Outback Steakhouse

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear culturevulture94, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thanks again, Monica S Customer Service Representative

"Swimming only for the fish"

4
21/06/2016

In my opinion: After a long day on the road we packed and were looking forward to a relaxing visit to the pool and hot tub. Down for maintenance was the staff's report. No discounts offered due to this problem. This is the 3rd time this has happened to us in the last year at a Best Western. :-( Staff was appropriate but made no effort to go above and beyond. Parking was extremely tight and we have a small car. Our first floor booking request put us on the 3rd floor next to the elevator to contend with patrons noise ALL NIGHT LONG. On a brighter note: Room was very nice, the heating and cooling unit had a thermostat and was exceptionally quiet. The complimentary breakfast was exceptional with made to order omelets and good variety of selections.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Rupert B, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks again, Monica S Customer Care Representative

"Outstanding"

5
17/06/2016

Excellent, clean, well-kept facility. Staff efficient, pleasant and thoughtful. Breakfast was over-the-top. Couldn't have asked for a better place to stay at any price, but the price was very reasonable.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Franklin R, Thank you for the great review! We believe breakfast is the most important meal of the day, so we like to give plenty of options for everyone. I'm glad to hear everyone was friendly and courteous during your stay with us. We hope to see you again when passing through the area. Thanks again, Monica S Customer Care Representative

"Best In Chehalis, WA"

5
16/06/2016

A very nice, comfortable and clean hotel. I have stayed here on numerous occasions and have never been disappointed. From the indoor pool to the breakfast buffet.. everything is always wonderful. I would recommend this hotel for anyone visiting the Centralia/Chehalis Washington area.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Robert D, What a great review! We strive to give the best customer service possible, to make sure our guests keep returning. We think breakfast is the most important meal of the day, we can start you off right with full hot breakfast and made to order omelets. We hope to see you again soon. Thanks again, Monica S Customer Care Representative

"Great experience"

5
12/06/2016

We stay at this facility every time we visit our family in Chehalis. All the people working here are welcoming, friendly and more than willing to help with anything we need. We especially like that our 2 Welsh Corgis are welcome too. They even provided dog blanket for us one time. The breakfast is also a big draw. Made to order omelets, biscuits and gravy, waffles, scrambled eggs and much more. Overall Wonderful!

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Sharon R, Thank you for such a positive review! Our entire team works hard every day to provide the best customer service possible. I'm glad to hear that we were able to achieve that goal during your stay. We strive to make sure each guest has a comfortable and relaxing visit, including their four legged furry companions. I will be sure to mention your compliments to the breakfast staff. They always enjoy hearing when their hard work is paying off. Thanks again, Monica S Customer Care Representative

"Way Better Than Expected"

4
01/06/2016

My usual hotel was booked so I took a chance on this Best Western based on the great reviews it receives. I was pleasantly surprised, I don't stay at many BWs and this one was quite nice and very convenient right off of I5. I like that there are a few food options within walking distance and a gas station right next door. The best part was they have a fresh omelet bar available with the usual breakfast offerings.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear TRC70, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

"Comfortable Stay"

5
30/05/2016

This room had the best bed that I remember having in a hotel. The room was clean and neat. We used the hot tub, but not the pool. I have hip issues and the pool stairs were too steep. The breakfast was great.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Linda L, Thank you for taking the time to write a review of our property. We are glad to hear that you were satisfied with your room. We value all feedback received and do our best to heed the advice of our guests in order to better serve future guests. We apologize that the steep stairs prevented you from accessing the pool. For future reference, we do have a disabled lift, located to the right of the pool stairs. If you mention to the front desk agent that you need assistance, they will be more than happy to operate the lift for you during your next stay. Thanks again, Monica S Customer Service Representative

"Dog smell"

2
29/05/2016

The room was a nice size but had a very strong dog smell. When discussing this with the front desk they offered no solution other then to let the cleaning staff know to clean better the next day. We only stayed one night so this was no help. If not for the awful dog smell and not helpful front desk person this probably would have been a decent place.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear heater86, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Monica Spargur Customer Care Representative

"A pleasant relaxing road trip stop."

5
24/05/2016

Stopped here overnight on a vacation road trip, and was pleasantly surprised. The rooms were overly large, extremely clean and reasonably priced. We stayed in a double queen room, which also had a sofa bed, table and chairs, microwave and fridge and work station. The beds were comfy, and the room had lots of plug ins to recharge electronics. The free wifi worked great. There were plenty of big fluffy towels. Although the hotel is located right on the freeway, it was very quiet inside. The pool and hot tub was nice and clean and the water in the pool was nice and warm. The free breakfast was better than most, with omelets made to order, which we really appreciated. The staff was friendly and efficient. Would definitely recommend this place!

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Kathleen N, Dear Lynda Olsen, Thank you for taking the time to write a review of our property. Your business is very important to us and we value your feedback. We pride ourselves on keeping our hotel in tip-top shape, both in functionality and appearance. Our team works hard every day to provide the best customer service possible. I'm glad we were able to achieve that goal during your stay. We hope to see you again soon. Thanks again, Monica Spargur Customer Care Representative

"Nothing fancy, everything just fine"

4
23/05/2016

Dead easy to find off I5, friendly check in, the room was great, spacious and comfortable beds. Coffee is on tap all day, breakfast was good. All in all, there is nothing exceptional about it, it's not pretentious, but absolutely nothing to criticise.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear johnnykemp, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

"The best Bestwestern i have ever stayed at"

5
21/05/2016

Everyone we came in contact with were great. The person that took care of the breakfast room made omelets that were perfectly cooked. Generally, I find Bestwesterns to be comfortable for the price. This one was exceptional. I hope they keep it up.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Dennis B, Thank you for such a positive review! I will be sure to tell the breakfast staff of your kind words and compliments. They work hard every day to make sure that each guest leaves satisfied and ready to start their day. We value all feedback received and will continue to give the best customer service possible. We hope to see you again soon. Thanks again, Monica S Customer Service Representative

"Clean, comfortable room handy to I-5"

4
18/05/2016

Our room was very clean and quiet, the bed was super-comfortable and the desk work space was great. No signs of wear and tear in the room or corridors, so remodeling must have been done recently. Staff members were very helpful and courteous. Breakfast was sufficient to get us started on our way the next morning. The hotel is located right off of I-5 exit 76 in a rather busy area. Denny's and convenience/fuel marts are adjacent. More complete dining options two exits north (#79), about five minutes away. Would stay there again if traveling in the area.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear NeverPayFullPrice, Thank you for taking the time to complete a review of our property. We are glad you enjoyed your stay. We pride ourselves on keeping our hotel in tip top shape in both functionality and appearance. I will be sure to tell the staff of your positive remarks. They always appreciate recognition of a job well done. We hope to see you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

"Always a pleasure to stay here"

5
17/05/2016

The staff are always so friendly and treat us so well. Great breakfast. Rooms clean and beds comfy. Don't know what else to say as always stay there and it is great. Haven't tried the pool but looks clean and well kept up

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear moe217, Thank you for such a positive review. We value all feedback received. We, as a team, work hard each day to make sure that each guest has a comfortable and relaxing stay. I will be sure to tell the staff of your kind words. They always appreciate hearing that their hard work is paying off. We hope to see you again soon. Thanks again, Monica S Customer Service Representative

"nice stay"

4
16/05/2016

it was nice! verry friendly staff and yummy breakfast! i would deffinatly tell others to stay there! on a trip with my girlscouts.. nice motel and pool clean rooms very well kept would of liked it a bit cheaper

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Shelbe R, Thank you for taking the time to complete a review of our property. We appreciate the positive comments. Our staff works hard every day to give the best customer service possible. I'm glad we were able to achieve this goal during your stay. We look forward to seeing you again if you are ever in the Chehalis area. Thanks again, Monica S Customer Service Representative

"Nice Stop"

5
11/05/2016

Small and quiet place to stay with made to order omelette for breakfast. Very helpful staff. Clearly the best option in the area. City of Chehalis offers few amenities but Centralia is just up the road.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear LarryandMaureen, Thank you for such a great review. We appreciate all the feedback we receive. I will be sure to pass along to our staff that you appreciated their hard work as they love to hear when their efforts are paying off. We are happy to hear you enjoyed your stay with us and look forward to your next visit! Thanks again, Monica Customer Service Representative

"Wonderful Hotel"

5
08/05/2016

We enjoyed riding the beach cruiser bikes that are free for use from the front of the hotel. The breakfast was wonderful. Lots of variety and options. The staff at the hotel were amazing. The swimming pool was very warm and the perfect size for the family. Room and bed were great. We slept well.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Kelli H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S, Customer Service Representative

"Very nice in Chehalis Area"

4
02/05/2016

With the few decent hotel options in the Chehalis area, Best Western Plus was a great option. It's a nice, clean and comfortable. The check in staff was average, not overly helpful or welcoming. However, the room itself was very nice for the price we paid, plus the breakfast was very good with a nice variety. Overall a good stay and we'll be back when we are in the area.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Suzanne V, Thank you for taking the time to write a review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will be sure to forward your compliments to the breakfast staff. They always appreciate recognition of a job well done. We hope to see you again soon. Monica S Customer Care Representative

"Great hotel - but complimentary car charging is the bomb!"

5
30/04/2016

This hotel has the cleanliness and comfort I have come to expect from Best Western properties, but I will never stay anywhere else in the area because it has complimentary car charging. There is a supercharger just 15 minutes up the road, but this is so much more convenient.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear kathrynreynoldm, Thank you for completing the survey regarding your recent stay at our property. I will be sure to forward your compliments to our staff. Our entire team works hard every day to ensure that each guest has a comfortable and relaxing stay. Recognition of a job well done is always appreciated. Our hotel recently became part of the "Go Green" environmental awareness movement, with the installation of motion sensor lights and the car charging station. I am glad you are able to take advantage of this amenity, and that it is a reason to earn your loyalty to our hotel when you visit Chehalis. We look forward to seeing you again the next time you are in the area. Thanks again, Monica S Customer Service Representative

"Always Good"

5
28/04/2016

This really is the only place we consider to stay when we visit my wife's parents in Chehalis. The staff are always excellent, the amenities like the pool are a bonus and the hot breakfast saves time and money.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear B-man71, Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible. I will be sure to pass along your appreciation to our team and to the breakfast staff to let them know you enjoyed breakfast. They always like to hear when their hard work is paying off. Again, we are happy to hear you enjoyed your stay with us and look forward to your next visit! If you have any question, please do not hesitate to contact us. Monica S Customer Service Representative

"Comfortable and clean"

4
28/04/2016

This was a nice hotel for a two day business trip. I felt the staff was polite and cared about the quality of their work. My room was very neat and clean. The hotel appears a little dated, but do I care? Nope, I couldn't care less. I care about the staff and is the place clean and it exceeded expectations. The hotel location was convenient to my meetings in Centralia and near the highway.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Gewehrsmann, Thank you for writing such a positive review. Our main goal as a team is to provide the best customer service possible. I'm happy to hear that we were able to achieve that goal during your stay. We look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Service Representative

"HIght Tech great surprise"

5
26/04/2016

I was gladly surprised that my room had an easy connection to HDMI cable to the desk which made it easier for me to transform the TV into a second Monitor. Something that I struggle with in all hotels. This is my first time in a Best Western. Certainly I will look for more hotels from this chain.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Arturo C, Thank you for taking the time to write a review of our hotel. I am glad that you were able to take advantage of the hdmi ports available in your room. We appreciate your loyalty to the Best Western brand and look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Care Representative

"Good place to stay in Chehalis"

5
25/04/2016

There are not many decent choices of hotels in the Centralia/Chehalis area. This is one of the good choices. Our suite was large, clean, and comfortable. The included breakfast was one of the best with made to order omelets available as well as scrambled eggs, sausage, waffles, toast, and the other usual options. There is charging station available in the parking lot for electric or hybrid cars which was great for us. The only downside is that it is not really close to much of anything (although that being said, these are small towns and nothing is very far away either) just nothing within walking distance. The staff is very friendly and helpful. If you need to stay in the area, this is one of the better choices.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Mary Ellen W, Thank you for such a great review of our property! I'm happy to hear that you enjoyed your stay with us. We believe that breakfast is the most important meal of the day. Our breakfast staff go out of their way to make sure that each guest leaves satisfied and ready to start their day. I will be sure to forward your compliments to our entire staff. They will be glad to hear that their hard work is paying off. Thanks again, Monica S Customer Care Representative

"Comfortable Beds"

5
25/04/2016

I am super picky about hotel beds. I can say, without a doubt, that this was one of the most comfortable beds I have slept in besides my own! Check-in process was easy and very accommodating. Although we didn't eat breakfast there, the food smelled wonderful. I would highly recommend this hotel.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 75theresab, Thank you for the positive review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thanks again, Monica S Customer Care Representative

"I-5 hotel"

3
25/04/2016

A bit expensive but understandable because of the demands for good hotels on the I-5 corridor. The breakfast was good. Very crowded with travelers going somewhere else. Everyone seemed to just be stopping for the night. The fitness room was very small and always had someone in it so I skipped that. The pool and hot tub was small and also always used by other guests.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Denise B, Thank you for taking the time to review our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thanks again, Monica S Customer Service Representative

"Great place to spend the night!"

5
22/04/2016

The staff were all pleasant and friendly. The omelet bar was an unexpected surprise. The rooms are well laid out with plenty of space to put your belongings. Despite the convenience of the freeway off ramp, the hotel was surprisingly quiet. The televisions had DVD players attached, so you can watch movies. I didn't, but if I had realized it, I would have brought my favorite movie.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Laura H, Thank you for taking the time to review our hotel. We appreciate your kind words and compliments. Our staff strives to provide the best customer service possible and I'm glad they achieved that goal during your stay. We hope to see you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

"Nice place to sleep over"

5
18/04/2016

We loved the experience here. Good customer service, nice room, and good breakfast. With the exception of the train, and it wasn't terribly loud, we had a great night. Kit Carson restaurant is nearby, and the food is decent if not inspiring. The bar is cool.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 1989PR1, Thank you for taking the time to write a review of our property. We are happy to hear you had such a wonderful stay with us. We strive to make sure every guest leaves our hotel happy and wanting to return. I'm glad to hear our staff provided good customer service and we hope to see you again soon. Thank you, Monica S Customer Service Representative

"Very Nice."

4
09/04/2016

We had a great visit, staff was nice and hotel was well maintained and clean. Omlets made to order at breakfast was a nice touch. Would definitely stay here again if we are looking for a place in the area.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Robert W, Thank you for the wonderful review. We strive to give the best customer service possible, and I'm glad we were able to provide that for you. I'm also happy to hear that all staff was friendly and courteous during your stay with us. We hope to see you again if ever in the area. Thanks again, Monica S Customer Service Representative

"Always a great staff"

5
30/03/2016

We are fans of Best Western. Just wanted to give a shout out to Jasmine. Friendly, courteous, and excellent omelette! Thank you again. Rates are reasonable and the amenities are great. Who doesn't love a hot tub after hours on the road! The rooms are always clean, and staff are always willing to go above and beyond. From Smokey Point To Seaside, we love Best Westerns!

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Janice H, Thank you for taking the time to write a review of our property. I will be sure to tell Jasmine of your compliment. She is one of our newest team members. It is always nice to hear that our trainees are doing a great job! We appreciate your loyalty to the Best Western brand and look forward to seeing you again the next time you are in our area. Thanks again, Monica S Customer Service Representative

"Fishing Trip to Colwitz River"

5
27/03/2016

I had a nice conferrable stay. The location is close to the river so I don't have to drive a long way in the morning or evening. The breakfast is just what I need before I leave in the morning. I think the only drawback is the parking lot and the time breakfast is served. I sometimes bring my boat and its quite cramped in the parking lot. However The clerks allow me to disconnect my boat and use two parking spaces. This is ok, but it would be nice to have designated boat area. The other aspect is if the offered a early bird breakfast at about 05:30 for fishermen. This would be great so I don't have to rush in the morning after I eat. You could have a signup when making a reservation so the duty cook knows how many people will be coming early.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Harold B, Thank you for taking the time to write a review of our hotel. I am glad to hear that you had a comfortable stay and would like to thank you for your loyalty to our hotel. We do provide "To-Go" breakfast boxes, upon request, for our guests departing earlier than breakfast hours. The front desk agent will provide you with a checklist, allowing you to choose which items you would like. The choices vary from yogurt to mini muffins, bagels, an apple, or a fruit cup, as well as a bottle of water. The night clerk on duty will then prepare this box and have it ready to go at the time you specify. I apologize that we do not have better options for parking for your boat. Unfortunately, there is not much we can do to remedy this situation. We do not have adequate space to provide designated boat parking, as we have 60 parking spaces and 60 guest rooms. Thank you again for your review. We look forward to seeing you again. Monica S Customer Service Representative

"Nice Stop on a Long Drive - and Dog Friendly!"

4
24/03/2016

This is a perfect little stop along I-5. Nothing spectacular but a nice clean hotel with big rooms, a friendly staff, a solid breakfast in the morning. Extra points for being dog friendly with a nice area in front for dogs to do their business.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear TravelsWithFriday, Thank you for taking the time to write a review for our property. We do our best to make our guests feel at home by trying to accommodate everyone to the best of our ability. We are glad that we could make your stay an enjoyable one. Again thank you for your kind review. We hope to see you again if ever in the local area. Monica S Customer Care Representative

"Great stay and really pet friendly!"

5
21/03/2016

We have stayed in this motel several times over the years but not recently. Returned last weekend, and found the place has even improved! Everything is very well maintained. We had booked a pet friendly room and were delighted to find the room was spacious, light, and there was no stained carpeting that smelled of desinfectant! Instead, there was clean vinyl flooring, which I much appreciated. My two spoiled doggies were very happy, and I was glad to not have to worry about fleas or doggy carpet! Also, the reception clerk hands you a bag on check in with dog treats and potty bags. The beds were very comfortable, the bathroom was impeccable, with dispensers for soap, shampoo and conditioner. TV was easy to use, wireless was fast, fridge was good, temperature was easy to control. We ordered pizza from Sahara's, and it arrived quickly, exactly as ordered, piping hot! Mmhmmm! Great overnight stay at this solid operation! Get a reservation, because this place fills up!

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear nurseinthair, Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible. I will be sure to pass along to the entire staff that you complimented their hard work, as they love to hear when their efforts are appreciated. Every team member goes above and beyond to provide our guests, even those of the four-legged variety, with a comfortable and relaxing stay. We are happy to hear you enjoyed your stay with us and look forward to your next visit. If you have any questions, please don't hesitate to contact us. Thanks again, Monica S Customer Care Representative

"Excellent facility, good breakfast"

5
17/03/2016

Our room was very clean and comfortable. Bathroom very nice. Breakfast was good with freshly made omelets and many other choices. My only complaint and it is a pretty big one is that I personally told the gentleman who was cleaning the room across the hall from me that we would NOT need room service and asked him to change a couple of towels which he gave to me. Later, I went back to him, handed the card over which said "No room service required" (or something similar). I then told him again that we did NOT need any room service. It was a polite way of asking them to stay out of my room. When we returned later in the day, sure enough they had been in the room, done garbage, straightened bed etc. Not sure what they were looking for and not sure what I am missing, but I was very unhappy that my wishes were not honored.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Sandy L, Thank you for taking the time to write a review for our establishment. I apologize for housekeeping staff servicing your room after your request for no service. The gentleman in question is a very new employee and still in the training process. We have certain requirements we must abide by according to the health department, with service being a necessity every second day. The new employee may have misunderstood that this policy was not required daily. Whatever the cause, I am sorry for the inconvenience. I hope that you will give us a second chance to exceed your expectations if you are in the local area again. Thanks again, Monica Customer Care Representative

"Best free breakfast we've ever had!"

5
15/03/2016

We were pleasantly surprised by how good the free breakfast was. They had waffles, an omelete bar and even biscuits and gravy! The staff was friendly, and the hotle was very clean. Great place to stay.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Amy K, Thank you very much for your comments concerning your stay with us. I am glad you enjoyed our breakfast and also experienced great customer service, a trait we pride ourselves in. Please come and stay with us again the next time you are in the area. Thanks again, Monica S Customer Care Representative

"Great place to stay"

5
12/03/2016

The customer service and staff at this hotel is exceptional, hotel is very quite, reasonably priced, and rooms are updated with modern amenity's. They offer a good selection for breakfast including making fresh omelets upon request.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Randy J, Thank you for all the wonderful things you mentioned about our hotel. I will be sure to forward your compliments to our staff. We strive to give the best customer service possible, making sure all our guests leave happy. We hope to see you again if you are ever traveling through the area. Thanks again, Monica S Customer Care Representative

"Family and doggy friendly "

5
10/03/2016

We had such a great stop here. I reserved online about an hour before we got there. Nice reception. It smelled clean when we walked in. We loved our room. Very pet friendly. We even got a doggy bag with two dog treats and poop bags . Very clean room. The conditioner didn't work but I didn't mention it as I didn't need it. They put sanitation wipes on the remote and phone so you could wipe them off :) we will definitely stay there again if we are passing through, heck we would stay there for our whole vacation!

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Trip Advisor Member, Thank you for your positive review. It was a pleasure to have you as a guest at our hotel. We are happy to hear that the small amenities, such as the special doggy treat bags. are appreciated. We strive to make each visitor, including those of the canine variety, as comfortable as possible. We look forward to seeing you (and your furry friend) again if you are ever in the area. Thanks again, Monica S Customer Care Representative

"Not happy"

2
25/02/2016

We stayed here with a Christmas work thing yet we lived just 5 miles away.. Nice rooms a little crammed. But the front desk was short and no very polite.. Yes my boyfriend and I went to Christmas party for work and the front desk person was very rude and made us feel unwelcome. we left after 4 hours and we were not there for 3 hours and we payed for the room before midnight. Which was a waste of money.. Over priced rooms.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Josh Nicole W, Thank you for taking the time to write a review of our hotel. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thanks again, Monica S Customer Care Representative

"Nice crashing place"

4
24/02/2016

I usually insist on the top floor. Being tired and a Weekday I didn't. Although I could hear people coming and going as well as showering it was nice and quiet. Super friendly staff, very well spaced well cleaned room. I would recommend it to people that are not name snobs.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear RNTraveler_13, Thank you for taking the time to write a review of our property. I am glad you were able to get a restful sleep. Thank you for your kind words and compliments. I will be sure to let our housekeeping staff know that their hard work is appreciated. Thanks again, Monica S Customer Care Representative

"Worst Bed Ever"

3
21/02/2016

I've stayed at this property MANY times over the past few years on business and it was by far the worst night of sleep I have received. The bed was horrible and actually ended up moving to the chair and ottoman at about 2:30am until I had to get ready for work at 4:45am. I've always had good experiences with this hotel in the past and has been my preferred hotel when in the area on business...after this experience I will be re-thinking where I stay in the future while on business.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Paul R, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I sincerely hope that you decide to stay with us again. If the problem reoccurs, please do not hesitate to contact the front desk agent. She will do what she can to make your stay more comfortable, including changing you to a room that has a different brand or type of mattress. Again, thank you for taking the time to complete a review and we are sorry for your uncomfortable night. Monica S Customer Service Representative

"Best Place to Stay in Chehalis/Centrailia"

5
17/02/2016

This is a great place to stay when you are in the Chehalis/Centralia area. First, all the rooms are nicely furnished and the suites are very spacious. There are great amenities including a pool with spa, a small fitness area, meeting rooms and even a selection of wines and beers you can purchase right on site. Make sure you hit the freshly baked cookies at the front desk in the afternoons. Staff are very friendly and helpful with whatever you need. The rates are reasonable especially if you can use the government/military rate. We stay here whenever we visit my wife's folks and their other daughter and family stay here when they visit as well.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear B-man71, Thank you for such a positive review and kind words. I will be sure to forward your compliments to our team. Recognition of a job well done is always appreciated and encourages high team morale. We appreciate your loyalty to our hotel and look forward to seeing you again the next time you are in the area. Thanks again, Monica Spargur Customer Care Representative

"nice job"

4
01/02/2016

I was pleasantly surprised at how nice this little hotel in a very little town off a main road was so comfortable. The Chevron and Denny's next door made it easy to get all my travel fly by needs easily taken care of. The welcome water bottles and candy in my room were a nice unexpected treat.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Sharon D, Thank you for your wonderful review. We appreciate your compliments. Our housekeeping staff works hard to keep our hotel nice and clean, adding gift bowls as an extra token of welcome in all suites. I will be sure to pass along your appreciation for their hard work to them. We look forward to seeing you again if you are ever in the area. Thanks again, Monica S

"Friendly Fast and Efficient Staff and a Good Breakfast"

5
19/01/2016

We have stayed at this Best Western several times when my daughters softball team plays nearby. We are never disappointed and the staff is always friendly and responds quickly to any request and breakfast is always fresh and ready early to boot. My husband has also used Best Western when traveling for business and has had similar experiences at other locations in Oregon.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Cynthia B, Thank you for the great review! We value all feedback received and we appreciate your loyalty to our hotel. I will be sure to let the breakfast staff know how much you enjoyed your breakfast. It's been said that breakfast is the most important meal, especially for growing athletic teens. We hope to see you again the next time your team plays in our area. Thanks Again, Monica Spargur Customer Care Representative

"Just like home"

5
18/01/2016

I was surprised this hotel was as nice as it is. Very comfortable mattress & pillows. Very clean and quiet. Good breakfast in a nice breakfast area. Great coffee didn't have to go to Starbucks to get my fix.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Jennifer W, Thank you for the positive review of our property. I will be sure to tell the housekeeping and breakfast staff that you complimented their efforts. They work hard every day to keep our hotel up to tip top standards to make each guest feel welcome and comfortable. We hope to see you again if you are ever in the area. Thank you again, Monica S Customer Care Representative

"excellent service"

5
15/01/2016

Very clean and super friendly staff. They had recommendations for places to eat and things to do. I love Best Western but have never stayed in one of their suites. Will tell all my friends how good it is.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear carolhG5147US, I would like to thank you for taking the time to submit a review on our property. We appreciate any and all feedback and are very pleased to hear you had a wonderful experience with us. I will be sure to pass along your kind comments to management, housekeeping, and the rest of the front desk staff. We are always excited to hear about a guest having a good experience and for them to make a return trip! Thank you, Monica Spargur Customer Care Representative

"Excellent customer service, location and beautiful suites!!!"

5
13/01/2016

We have been looking at real estate in the area and decided to stay in Chehalis as a convenient location for viewing properties. We booked this property after seeing the reviews on TripAdvisor and we were very, very happy with our choice! Vanessa the Front Desk Representative that greeted us was just AWESOME. She was truly one of the most warm, hospitable and hellpful hotel staff members that we have encountered during our world travels. Anything we needed she was right there to help!!! I asked her how long she had been with Best Western and she said a couple of months. I was shocked because she seemed like she had years of experience and handled all of our requests with grace, warmth and the utmost in professionalism. I hope this delightful lady is recognized for her excellent service!! We stayed in a beautiful King Suite and it was VERY well laid out and functioned so well for us. The bedroom was completely separate from a FULL living room with all of the great amenities. I also loved the beautiful frosted glass french doors that closed between the bedroom and living room. For what we got, we felt the price was very fair!!!! It may seem a little high when you book it but I highly recommend it because other hotels in the area may be a little cheaper but you do get what you pay for! In closing, thank you to Vanessa and all of the other helpful staff at this beautiful and convenient hotel. We will recommend to family and friends and stay there again, ourselves, should the need arise, without hesitation!!!

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear dpkirkpatrick, Thank you for your glowing review of our establishment. Our entire staff work hard every day to insure our guests a comfortable and rewarding stay. I will be sure to forward your compliments to Front Desk Agent Vanessa. It's wonderful to hear that one of our newest team members is doing so well. I'm sure she will appreciate the recognition of a job well done. We value all feedback in order for us to make improvements and renovations according to the needs of our guests. We pride ourselves on having a beautiful and modern property and encourage you to return if ever the need arises. Thank You, Monica Customer Care Representative

"Nice Hotel, Reasonably Priced Excellent Breakfast"

4
08/01/2016

Nice clean Best Western close to Outlet Malls and I-5. Oversized comfortable rooms warmly decorated and recently updated. Welcoming staff and a nice breakfast. Close to I-5 and located pretty much directly between Seattle and Portland.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear James M, Thank you for writing such a positive review. Guest satisfaction is our number one priority and we appreciate the affirmation that we are doing a good job! We are so glad to hear that your stay with us was an enjoyable one. We hope to see you again if ever in the area. Thank you again, Monica Spargur Customer Care Representative

"Nice for the area, but expensive comparatively...."

4
01/01/2016

This hotel is probably the nicest in terms of the total offering in the Centralia/Chehalis area. However, the price they are charging is quite a premium for the area as well. This is especially true when there are multiple hotels within 5 minutes of the location at 1/2 the price. We stayed for 8 nights due to a new baby and while the money I spend is not an issue, I dont like feeling like I over paid for something just because it has what I need. Overall the breakfast and staff were very good, accommodating, and the hotel is nice, newer, clean, and I think that for 1-2 night stay its ok for the price. The pool was a little colder than I would have liked but I only got to use it 2 times for a short period. However, after staying 8 nights I think we paid a little more than was worth for the area. If I was willing to stay about 20 minutes away I could have spend 35% less and had the same quality of hotel. When I come back to the area I will look for other options and this will be my second choice based on price, first choice based on hotels currently in the area.

Michel R, Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Justin Colebrissi, We appreciate your kind words regarding our hotel, and team members. My team as well as myself enjoy hearing that we are doing well. We do what we can to make this a home away from home for those traveling. I apologize for not meeting all your expectations. We strive to offer the best amenities possible, offering an extended breakfast with a made to order omelet bar, and Wednesday night guest appreciation dinner. Our breakfast, and our Best Western is ranked in the top 20 for our district. We offer competitive rates for like hotels in our area. I hope you will reconsider staying with us the next time you are in the area. Again thank you for choosing Best Western where you, "Stay With People Who Care." Kind Regards, Terra Green General Manager

"Great Hotel"

5
26/12/2015

Best place to stay in Chehalis, WA. Clean, comfortable and great breakfast items! I have stayed here on numerous occasions and always look forward to my stay! Remember to pack a suit for the indoor pool and hot tub!

Michel R, Front Desk Agent at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Robert D, Thank you for taking the time to write such a positive review of our establishment. Our entire staff strives to keep our hotel up to the highest standards to provide the best stay possible for our guests. We appreciate your loyalty and look forward to seeing you again soon. Thank you, Monica Night Auditor

"Great Location and Staff"

5
21/12/2015

I wanted to write you a letter to tell what a great experience we had this weekend at your hotel. We checked in later in the evening. Your front desk employee, Devan, was very helpful and friendly, she handled every request we had without hesitation and with a smile. Made an end to a long day great! The breakfast was delicious and one of the better BW hotel breakfasts I have had. The omelette bar was a nice change of just having waffles as your main choice! It was delicious and warm! The basketball tourney season has just started, but if we head back to your area we will be staying at this hotel for sure!

Michel R, Night Auditor at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Brian D, Thank you for the wonderful review. We are so glad to hear that your stay with us was an enjoyable one. We strive to give the best customer service possible to keep our guests returning. I will be sure to mention your appreciation to front desk agent Devan. We hope to see you again if ever in the area. Thank you Monica Night Auditor

"Good place to stay"

4
04/12/2015

I have stayed here twice now and will return when I am back in the area. The staff are very helpful, it is close to the highway and family I feel safe in the neighborhood and while I do not normally travel with a pet I know that for a nominal fee they can stay with me.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Lynn G, Thank you for taking the time review our property. We are so glad to hear you enjoyed the time you spent with us. We are dog friendly and they are more than welcomed here. We are a perfect location close to the highway, local attractions and only and hour and a half from everything! We hope to see you again when in the area. Thank you Tuneesha Front Office Manager

"Just passing by"

5
25/11/2015

It started to rain and even though I only had 100 miles to go for my destination I decided to stop for the night with my dog. This might have been a little expensive however it was worth every dime. No problem with my dog, they gave him biscuits at check in. A large room with work area. A good size vanity. More hair and body amenities than any where else I have ever stayed. Definitely the most comfortable bed I have ever had at any motel. Good selection at breakfast.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Ms N, Thank you for taking the time to write a review. We value all feedback we receive and strive to make improvements. We're the perfect spot whether it's just passing by or staying for a few days. We are so glad to hear you enjoyed your room and the other amenities we have to often. Your four-legged friend is just as welcomed here, we hope he enjoyed his goodies. We hope to see you again! Thank you Tuneesha Front Office Manager

"Amazing stay"

5
22/11/2015

We were pleasantly surprised at how awesome this hotel was. From the warm and inviting lobby to the friendly staff. This hotel had everything, indoor pool, great breakfast, workout room, washer and dryers, conference room. Our room was clean with all the amenities you'd want in a room, refrigerator, microwave, coffee maker, hair dryer, complimentary bottled water and free wifi! Everything was clean and new. With easy access off the freeway and several restaurants with in walking distance. We were very impressed!

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear RWarrick, Thank you for the wonderful review. We are so glad to hear that your stay with us was an enjoyable one. We strive to give the best customer service possible, to keep our guests returning. I will be sure to let the housekeeping staff know your appreciation, they work hard to keep our hotel in top shape. We hope to see you again if ever in the area. Thank you Tuneesha Front Office Manager

"Staff"

5
11/11/2015

The staff was very friendly and funny. The rooms were clean and the beds were very comfortable. The breakfast the next morning was great an having the opportunity to order your own omelet choice was great as well. I would definitely stay at this location again if I am in the area. We were here for a wedding and it was wonderful!

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear katherinem844, Thank you for the wonderful review. We strive to give the best customer service possible making sure all our guests leave here happy, so I'm glad to hear all staff was friendly and courteous during your stay. Our housekeeping staff works hard to make sure our hotel and rooms are nice and clean each time a guest walks in. We hope to see you again if ever in the area. Thank you Tuneesha Front Office Manager

"Great staff, comfortable rooms."

4
09/11/2015

We have stayed here 5 separate times in the past year and the staff are always very friendly and helpful. The rooms have always been very clean and the amenities within are attractive and work great. This is our first choice when staying in this area.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Tamara C, Thank you for the wonderful review and your loyalty to our hotel. Our staff works hard to keep the hotel in tip top shape. We are a great stop if just passing by, or staying a few days. We are so glad to hear we are your choice hotel when you come to town. We hope to see you again soon. Thank you Tuneesha Front Office Manager

"Nice hotel!"

4
08/11/2015

Very nice clean hotel. Good breakfast. The beds were a little hard and my back hurts but the pillows were very comfy. I loved that the sheets stayed on the whole 2 nights! The only other complaint I had was the soap and shampoo dispenser in the shower! Nothing would come out or they were empty! I only found this out after I was in the shower! Room was very clean and updated. Loved all the plug ins! Very spacious! Overall I would stay here again if I found the need to be in chehalis/centralia area!

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear RAM1959, Thank you for taking the time to write review for our property. I'm sorry to hear the shampoo and conditioner dispenser did not work properly during your stay with us. We are glad to hear you enjoyed the breakfast. Its the most important meal of the day, and we have plenty options to chose from. We hope to see you again if ever in the area. Thank you Tuneesha Front Office Manager

"Great hotel in Centralia"

5
05/11/2015

The rooms have been modernized with plenty of power outlets. it looks like everything in the room is new. When traveling on business I like to get a room with a refrigerator and microwave - which this room did. Its just too bad I couldn't stay longer.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Michael A, Thank you for taking the time to write a review. We did remodel in 2012, updating all of our rooms with bigger counters, more outlets and some rooms have hardwood floors, and much more. We do hope to see you again soon. Hopefully next time you can stay longer. Thank you Tuneesha Front Office Manager

"Excellent"

5
30/10/2015

So usually I try to find a Homewood a Suites because of their consistency. I have to say I may be checking into more Best Westerns if they are all like this. Maybe it was the newness but it thoroughly addressed most of the complaints people have with hotel rooms (uncomfortable pull outs, etc). We stayed in one if a few king suites and usually one of my family members takes the pullout. Inevitably I hear how the bar cut into their back. This room had a memory foam pullout mattress. No gaps between the couch and the mattress either. In addition, all the remotes had wipes so you knew they were clean, there was a Kuereg in the room with several choices, a bathrobe in the closet and an ample fridge for your cold stuff. It didn't have a full kitchen but we didn't need one on this trip. I would definitely stay there again if I needed to stay nearby.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear RyansMom0208, Thank you for the wonderful review. We strive to give the best customer service possible. We did remodel in 2012 and are always looking to make improvements. The suites are great when you have kids or just want the extra space. We hope to see you again soon if ever in the area. Thank you Tuneesha Front Office Manager

"A Good Place To Rest"

5
25/10/2015

I stopped at this hotel because I was tired, it was raining and I needed rest. It was a good move . I was able to eat locally without needing to drive and then to settle early without excess noise. The room was very comfortable and I was able to rest before the continuation of my journey.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Margaret J, Thank you for the wonderful review. We are glad you were able to get you the rest you needed, before you started the next leg of your journey. We are a great spot with local restaurants, gas stations and fast food you don't have to go far for food. We hope to see you again when passing through the area. Thank you Tuneesha

"Chehalis"

5
12/10/2015

The hotel was up to it's usual high standards. The room we had had been renovated since our last visit and was very nice. Great selection of tv channels. Internet was excellent with a strong wifi signal. Breakfast with the fresh made to order omelettes is very nice. Staff very friendly and helpful.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Brian K, Thank you for taking the time to review our property. We value all feed back we receive and use that to make improvements. We work hard to make sure this is a home away from home when you step into our hotel. Striving to keep it clean and up to date. We hope to see you again when in the area. Thank you Tuneesha

"1 1/2 Hours from EVERYWHERE!"

5
02/10/2015

After reading reviews on TripAdvisor, we were convinced to land at this hotel for nine nights of our visit to the Pacific Northwest. Though locals will tell you there is not much dhappening in Chehalis, it truly is 1 1/2 hours to many sites: the Pacific Coast, Mt. Rainier, Mt. St. Helen's, waterfalls, Portland, Tacoma, Puyallup (where we visited the State Fair). The hotel is right off I-5 in a quiet location. Our king suite had sliding doors to separate the sleeping area from the living area. There were two tvs, a sofa bed, two areas for luggage, and shelves and drawers for storage, in addition to a small fridge and microwave. It was roomy enough for a couple adults and a couple of children. The pool and whirlpool area looked immaculate and I did not see anyone use it in our nine nights there. The bath tub in the room was comfy enough to soak in and bathrobes were provide. The A/C works well, the water got hot, and there were many plugs.Quiet, except for occasional train. Breakfast is best hotel breakfast we've had in a long time. Omelette station with many options or scrambled eggs, bacon, hash browns (could be browned more) biscuits, gravy, toasts, oatmeals, cereals, fresh fruit cups. Soup/salad on Wed. evenings. Great Service all around. Only downside, smoking area is outside the front door, in view of the parking lot. I swear the smell drifted into my room near there.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 206JanF, Wow! What a great review about our property. We are glad to hear you enjoyed the suite, I bet it was great for your 9 night stay. A little more room is always great when you are traveling. I will be sure to let all the staff what a wonderful job they are doing, they love to hear when their hard work pays off. We like to have soup and salad on Wednesdays to let our guests know how much we appreciate them. We hope to see you again if ever in the area. Thank you Tunnesha

"Staff extremely helpful"

5
02/10/2015

Stayed here numerous times. Staff is extremely helpful. For example, had to leave before breakfast was served; night clerk gave me breakfast anyway. Convenient location, halfway between Portland and Seattle, and well maintained.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Lynnie94920, Thank you for taking the time to write a review. I'm glad to hear all staff was friendly and courteous during your stay with us. We think the to-go-box breakfast is a great idea for those who need to hit the road early. We hope you will come back and stay with us again. Thank you Tuneesha

"great place"

5
01/10/2015

great Place to stay. Got in late pulling a trailer. They Let us park right out front covered by the security cameras. Rooms where clean and comfortable. Front staff was very helpful too. We were checked in really fast.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Jeffery T, Thank you for taking the time to write a review for our property. We value all feedback we receive and strive to give the best customer service possible. I'm glad to hear all staff was friendly and quick during check in. I will be sure to pass along your appreciation for clean rooms, our housekeeping staff loves to hear when their hard work is paying off. We hope to see you again if in the area. Thank you Tuneesha

"Everything was Perfect."

5
28/09/2015

Stopped here on way to Oregon Coast for my sister's wedding. I did not want to leave. It was such a nice hotel, my room was so clean and nice, bed was great, pillows awesome, several extra amenities, Staff was very nice and two exits North were all the stores and restaurant you could want. Rates were so reasonable and free Wi-Fi. I did not get down to the free breakfast buffet, but the menu sounded great. I will make Chehalis a destination trip in the future, just to have another night here.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear alliekats, Thank you for the wonderful review. We are perfect stop for the beach or the mountains. I'm glad to hear all staff was friendly and courteous during your say. Our staff works hard to keep the inside and outside looking great. We love to see returning faces, hopefully we will see you again soon. Thank you Tuneesha

"Ask for the first floor again when you check in if you have a pet"

3
26/09/2015

I don't feel this hotel should have the BW Plus status, it was more like a regular BW hotel. Not impressed with the service or the outlook of the room overlooking a trailer park storage compound. The beds were comfy though.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 345carolw, Thank you for writing a review for our property. We strive to give the best possible service, I'm sorry we weren't able to provide that for you. We will be using your feedback to make improvements. We hope you will give us the chance to provide you with the best service possible. We hope to see you again if in the area. Thank you Tuneesha