Best Western Plus Hotel Park Place Inn & Suites, Chehalis

We stayed in the jacuzzi room on the ground floor, which was comfortable and clean. Style-wise the room could use a little updating, but otherwise was perfectly fine. The staff was very friendly and accommodating. We'd stayed here for a couple of months (job related) four years ago and made use of the pool, hot tub, and barbecue grill on the patio. We were happy to return and just wish we could have stayed longer.

Kalina Goodwin, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel!! We are very happy to hear you had a clean and comfortable stay in our jacuzzi suite! We do look forward to hosting you again in the future. Thank you for connecting with us!

Great place for families! We loved it here! We stayed 55 days and the staff was amazing the entire time!! Taylour, Carmen, Kalina, and other went out of their way for us! Such great employees, will definitely stay again!

Kalina Goodwin, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel!! We are very happy to hear you had such an amazing experience at Best Western Chehalis with our friendly staff! We do look forward to hosting you again in the future. Thank you for connecting with us!

Helpful front desk. Great breakfast. Rooms very clean. Would definitely stay here again. Noise level was a medium because of closeness to highway but no problem getting to sleep at night. Family friendly. Pet friendly.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel!! We are very happy to hear you had such an amazing experience at Best Western Chehalis with our friendly staff! We do look forward to hosting you again in the future. Thank you for connecting with us!

I found this hotel clean, exceeding comfortable, with amenities such as a pool, fitness center, continental breakfast with warm meal options, and an incredibly friendly and helpful staff. There are even bicycles to rent and free games/books to enjoy at your leisure. There are quite a few television stations, to include HBO.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your 5 star review on our hotel. We are happy to hear your stay was clean and comfortable at Best Western Chehalis! We do look forward to hosting you again in the future. Thank you for connecting with us!

Stayed at this BW property many times in the past but none recently due to COVID restrictions. This trip in late January '22 was the first in several years and it was a pleasant surprise to see that ownership has continued to maintain and upgrade the facility. Our room was large by BW standards and nicely appointed. Reservations are advised during during the travel season. It was nice to see the breakfast dining room back in operation. Staff are pleasant and helpful.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear you enjoyed the breakfast and our friendly staff! We do look forward to hosting you again in the future. Thank you for connecting with us!

We stay many times at Best Western's and this location should not be rated Plus. The pool and hot tub need to be resurfaced. The tv's have terrible reception and need to be upgraded. The breakfast was OK. The last time we were here they had an omelet station this time they did not and the selection was not great. Not a bad hotel just not above average.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for writing a review for our property. We strive to give the best possible service, I'm sorry we weren't able to provide that for you. We will be using your feedback to make improvements. We hope you will give us the chance to provide you with the best service possible. We hope to see you again if in the area!

This to know about this hotel: - the room you get may not include the amenities listed on the hotel website. - staff does not appear to wear masks. - the property is right next to a prison. - this was perhaps the loudest hotel I've ever stayed in.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for writing a review for our property. We strive to give the best possible service, I'm sorry we weren't able to provide that for you. We will be using your feedback to make improvements. We hope you will give us the chance to provide you with the best service possible. We hope to see you again if in the area.

This is a great hotel for a family traveling through the area. Easy freeway access but far enough off for no road noise. Convenient gas station and fast food nearby as well. Would recommend to anyone passing through Chehalis.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful 5 star review on our hotel. We do look forward to hosting you again in the future. Thank you for connecting with us! Kalina Front Office Manager

First time at a BW. Front desk was most helpful and accommodating. Breakfast was good. Coffee always available in lobby. Excellent fixture and furniture choices. Spacious room. Good soap and shampoo choices.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel!! We are happy to hear you had such a great experience and enjoyed our delicious breakfast here at Best Western Chehalis!! We do look forward to hosting you again in the future. Thank you for connecting with us! Kalina Front Office Manager

Hotel was absolutely awesome continental breakfast was amazing. Only downfall is pool was broken and they said the maintenance man lived too far away to look at it the same day. When your group has many children and you picked a hotel specifically because of the pool compared to others in the area this is a massive let down.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. It was such a pleasure having you as a guest. I do apologize for some of the inconveniences you faced during your stay. This is certainly not the norm for us, and we hope that you will still consider us for your future Chehalis travel needs as we strive to provide the best possible service to all of our guests and will take your criticism to heart. Kalina Goodwin Front Office Manager

This is a great hotel just off I5. The hotel is easy to find, and get in and out. Staff is friendly and helpful. Room was quiet and clean, and bed comfortable. Bathroom spotless with plenty of towels. The best hotel we stayed at during this trip, will certainly stay here if come back to the area. The breakfast was the best on this trip. It had all the standard hotel offerings, in addition there was a cook that made omelets to order, and they were great. All positives about this stay, no negatives noted.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear you enjoyed an awesome breakfast and our friendly staff! We do look forward to hosting you again in the future. Thank you for connecting with us!

It was very nice to have an experience that was really above what I had figured it would be! Thank you for being such a relaxing wonderful place! We were glad we had chosen to stay here. The folks working here mad our experience even that much more of a pleasure!

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for the 5 out of 5 review on our hotel. We are so happy to hear that your experience was above and beyond at Best Western Chehalis!! We do look forward to hosting you again in the future. Thank you for connecting with us!

The moment I spoke to Kalina on the phone was awesome. Right then and there when I spoke to her I knew this was the hotel I had to stay at. When I arrived I was greeted by Miss Erin at the front desk. Super sweet and accommodating even made sure I had the blanket and pillow I requested. Then the following morning my lovely breakfast omelette was made by Carmen amazing the next day I had Stephanie for breakfast she was phenomenal with giving me the ingredients I needed. I also had the most loveliest experience with Taylor the evening the evening clerk who was super sweet and kind and gave me lots of information I needed. And let my daughter into the pool. The GM Tanisha is phenomenal. One of the housekeepers Brandy top notch customer service. I have enjoyed every moment of this experience sweetness overload from the time that I spoke on the phone till the time that I left nothing but exceptional great customer service I will be back you are my new favorite spot to go to thank you so much for all that you do. Brooklyn as well went out of her way

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel!! We are very happy to hear you had such an amazing experience at Best Western Chehalis with our friendly staff! We do look forward to hosting you again in the future. Thank you for connecting with us!

Facility and staff were very nice. The room was quiet and the Jacuzzi worked well. Convenient location and access to I-5. Plenty of eating facilities in the area. I stop here about once each month and have never been disappointed.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear you experienced a clean and comfortable stay! We do look forward to hosting you again in the future. Thank you for connecting with us!

Lobby was closed, Employee failed to realize I was waiting at their “check in window”. Parking was inadequate. Noise from room above went on for two hours after contacting the manager by text (option they wanted to use). For the money, this was the worst place we stayed at all week.

I stayed here 1 night between visiting Olympic National Park and Rainier. It was convenient. The hotel was comfortable, clean and the staff was friendly. It fit my needs well, but wasn't anything special.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear you experienced a clean and comfortable stay! We do look forward to hosting you again in the future. Thank you for connecting with us!

Air conditioning barely worked. If you set it to cool the fan wouldn't come on. If you turn the fan on you can't set it to cool. Couldn't keep the window open because of the noise. Bathroom layout is really bad. Had to reboot the TV three times.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Kalina G Front Office Manager Best Western Plus Park Place Inn & Suites

The room was clean and the staff was wonderful! The ladies cooking breakfast were very friendly and catered to my 6 year old granddaughter. The noise wasn't bad and the pool was open. This hotel is close to a couple different restaurants with others and lots of shopping nearby.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear you enjoyed our lovely breakfast staff! We do look forward to hosting you again in the future. Thank you for connecting with us!

Very clean, comfortable bed and pillows, friendly staff, and good breakfast. Hot tub was very relaxing. We love to stay at Best Western when we travel. We were just passing through so it was a one night stay.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear you enjoyed the breakfast and our friendly staff! We do look forward to hosting you again in the future. Thank you for connecting with us!

The elevator was not working. Wanted a double Queen on the upper floor but health issues forced us into a single King on the ground floor. It was a nice upgrade with a jacuzzi but we didn't use it and there was just the one bed. The Internet had issues so most people could not connect. Apparently they were going to have someone out in the next week or so to redo the Wifi. Great breakfast. :)

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We do look forward to hosting you again in the future. Thank you for connecting with us!

My family and I got two rooms and were able to have them across the hall from each other. Our kids had a blast in the pool and we were able to enjoy some fun times.Although getting food was kinda a pain due to COVID having lobby's closed.

We stayed here a week and the staff did their very best to make it a nice stay. The Washington state governor still has more restrictions in place than other states, so the cleaning practices are not daily. The staff are very efficient and friendly. They now have hot breakfast again, and it's good! We would stay here again. Also the heated indoor pool is a plus. The rooms are suites with a couch and desk.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear your stay with us was friendly and comfortable. We do look forward to hosting you again in the future. Thank you for connecting with us!

Professional and courteous staff. Well-maintained property. Appreciated the convenience of the laundry room. More than adequate selection of hot and cold breakfast "menu" served every morning. Nice pool/spa and fitness area.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your review on our hotel. We are so happy to hear that you enjoyed our friendly staff and amenities of our property. We do look forward to hosting you in the future. Thank you for connecting with with us!

Awesome beds, comforters and pillows for sleeping. Breakfast was warm busicuits and gravy with scrambled eggs, potatos and sausage! Great place to stay; walking distance to some restaurants and gas stations. Has a pool that looked inviting.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We do look forward to hosting you again in the future. Thank you for connecting with us!

This is where we stayed the night of our wedding! We chose this best western because it was close to our venue. The jetted bath tub was amazing great bed and pillows. Tv was good as well as the bathroom.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. Congratulations on your wedding! We are so happy to hear you enjoyed your stay with us and you enjoyed the jacuzzi suite! We do look forward to hosting you again in the future! Thank you for connecting with us!

Our stays at this hotel are always enjoyable! The staff here gives excellent customer service and they make you feel like family. The breakfast was very tasty and the server was great! We had a king room, and the bed was VERY COMFORTABLE! I was very happy. We will stay here again!

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear about how enjoyable your stay was with us and how much you enjoyed our breakfast. We do look forward to hosting you again in the future. Thank you for connecting with us!

The MOST IMPORTANT reason I wanted to leave this review was to tell everyone how much we appreciate the fact that we can count on Best Western hotel room to not have ANY perfume smells. No cleaner, no air fresheners, nothing! This is SO IMPORTANT to us that we will not stay any where else! My husband gets migranes from manufactured fragrances and we are usually travelling for work purposes. So it really impedes our progress when he can't get a good night's sleep because of a migrane. And it takes days for his body to rid itself of those toxins after sleeping in it night after night. Since I'm rolling out the praise, I'll also mention the shower. After a day of construction work in coldish weather, it was so lovely to be immersed in the width and volume of hot water coming out of the shower head. Also, the rooms are a good size, not cramped. Hot continentel breakfast even during COVID! This hotel is clearly doing everything they can to serve their customers!

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for the wonderful review on our hotel. We are very happy to hear about how much you appreciate our cleaning routines and that we do not use any perfumes in our rooms. In addition, we are happy to hear about how much you enjoy our breakfast too. We do look forward to hosting you again inthe future. Thank you for connecting with us!

I had never stayed here before but I was truly impressed with the staff here. Everyone was so warm and helpful, willing to chat about the issues we all are facing these days and our hopes for things to open up in the near future. Great hotel, I got a suite as I wanted to be able to soak in a tub. I loved the room I stayed in, loved the tub too. This site also has a great pool, and hot tub, I was unaware we could use it on a limited occupancy due to Covid. The general manager said she would move my room to one without a tub but I told her I didn't bring a suit so I kept my more expensive room. So nice of her to offer. The General manager Tuneesha Hankins even served me a warm breakfast the next morning to take to my room due to Covid. I had a great experience here, other staff members Katie and Sara were really great too. Tough times for hotels these days but this crew has raised their game and stepped up. I will definitely stay here again and I would highly recommend anyone needing lodging in the Chehalis area to highly consider staying here. Thank you again Tuneesha and staff, you guys really made my stay amazing.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear about how much you enjoyed our breakfast. and how we made your experience here at the Best Western in Chehalis a memorable one! We do look for forward to hosting you again in the future. Thank you for connecting with us!

At the least for $150 a night I would expect a decent bed to sleep in. This property is pet friendly. The bed felt like cardboard on springs, I tossed and turned all night. I was itchy too, I suspect this hotel doesn't not laundry all bedding between guest stays, the amount of allergens from dust mites and dogs caused my partner and I to wake up completely congested with snotty noses. Also, after laying in the bed for a few hours I was itchy, I wonder if the room had fleas.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Sara Saxby Front Office Manager Best Western Plus Park Place Inn & Suites

The staff at the hotel were amazing. They were so friendly and helpful especially during a major snow storm on top of current COVID-19 restrictions. The rooms were clean and comfy. Everything felt safe. Great place to stay.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear your stay with us was friendly and comfortable. We do look forward to hosting you again in the future. Thank you for connecting with us!

I have stayed at many hotels because I travel a lot, and so far BW have been the most pleasant. I believe other hotels should take note. When you mention free breakfast, please describe what type and make sure the guest understand.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear about how much you enjoyed your stay. We do look forward to hosting you again in the future. Thank you for connecting with us!

This hotel is so nice, especially for the price. The room was clean, comfortable, and spacious. And to top it off, they served a warm breakfast to go. My family and I felt so safe and welcome here, I highly recommend!

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear about how wonderful your stay was and how much you enjoyed our comfortable rooms and breakfast. We do look forward to hosting you again in the future. Thank you for connecting with us!

I have rarely stayed at a hotel that was more focused on the comfort of their guests. From the cleanliness of the building, to the focus on the needs to have social distancing during this difficult time of covid, I was more than impressed by how above and beyond all employees went. The courtesy of the staff, the pleasantness I noted, the politeness...I could not have wished for anything more.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Wow! What an amazing review! Thank you so much for your 5 star rating on our hotel. We are very happy to hear about all the positives you experienced during your stay with us. We are beyond proud of how our employees made your stay so impressive! We do look forward to hosting you again in the future. Thank you for connecting with us!

I enjoyed staying here for a week on business. It was clean, served a hot breakfast, the staff is friendly and professional and the internet worked very well. I always found parking, and with a few close places nearby to eat, it was in a good location for my work.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear about how much you enjoyed our breakfast, clean rooms, and wonderful staff. We do look forward to hosting you again in the future. Thank you for connecting with us!

We stayed during the COVID-19 restrictions so some features were limited, but all-in-all it was a pleasant stay with a friendly and helpful staff. The bed was the most comfortable on our trip. Ample parking and access to both fast food and restaurants were easy. Car chargers available and covered parking for 4-5 Harleys.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your review on our hotel. We are very pleased to hear how much you enjoyed our friendly and helpful staff and comfortable beds. We do look forward to hosting you again in the future. Thank you for connecting with us!

The room odor gave me a migraine, not all outlets worked, older hotel. Sheets were stained with blood, smelled sour like wet dog. The bedding was super wrinkly and I had concerns so we slept uncovered all night long. Tried the blanket inside the drawer but the texture was rough and too heavy for a hot night. A/C had some white stuff inside the vents. Cancelled our 2nd night. Checked out early the following morning. Was here to celebrate 45th bday but with a migraine, that went downhill. Didnt bother saying anything to the front desk, any place that can't manage to keep their hotel well kept and sanitary and in good shape doesn't care to begin with. The location is industrial. The hotel is older. It was our first and last time booking here. Never again. Wasted my points on a free night here. Next time i know better not to try any place new based off pics online. After all you can't scratch and sniff photos.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Sara Saxby Front Office Manager Best Western Plus Park Place Inn & Suites

We booked this because we were just getting out and spending the night in town. Great motel and great staff. Check in was quick, room was clean and comfortable. Would not mind spending a few more nights here if we were going to check out the area more.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear that you accommodations were comfortable and that you enjoyed your room. We do look forward to hosting you again in the future. Thank you for connecting with us!!

Our suite was very comfortable for our family of 5. We appreciated that the pool was open. The Grab n go breakfast, while nothing compared with a "real" breakfast, was ample food for everyone. The only downside is that there was no communal coffee, which other hotels did have during the pandemic. There are several great restaurants nearby and it's a short drive to the Mt. St. Helen's Visitor Center.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for the wonderful review on our hotel. We are very pleased to hear you liked our pool and our room was accommodating for your families stay. We do look forward to hosting you again in the future, thank you for connecting with us!

This is a fine hotel. Very clean quiet with great service. Everyone wears a mask. Also pet friendly. I suggest you go into town for meals. The near by restaurants Denny's and others leave something to be desired.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for taking the time to post about your stay with us. We are thrilled that you were able to experience some positives of our hotel, location and staff. Thanks again for taking the time to post about your stay.

July 8 Best Western Plus Park Place Inn & Suites, Chehalis, WASHINGTON called hotel directly and got 2 rooms for the next day and found out other information about social distancing as they are in phase 3. was quoted prices for each of the rooms but didn't realize til i got home that we were not charged what we were quoted. arrived at best western Wednesday afternoon and drove to mt. st. helens for sight seeing. Next morning used the pool. Had temperature taken before using pool, limit of only 10 at a time. was only the 3 of us using it. Got our breakfast to go bags and packed up and left. Decor was rather old and probably on an update list. Bit pricey but nothing available close by. When I called to inquire why we didn't get the rate she told me it is the going rate for the queen suite. it also had down that there were 4 in the room. there was an adult couple with a child so what she told me about making breakfast and helping them with a head count didn't matter as they served bagged breakfast with a roll, granola bar and bottle of water.

Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. It was such a pleasure having you as a guest. I do apologize for some of the inconveniences you faced during your stay. This is certainly not the norm for us, and we hope that you will still consider us for your future Chehalis travel needs as we strive to provide the best possible service to all of our guests and will take your criticism to heart. Sara Saxby Front Office Manager

We spent one night here in mid June. The room was very good, the bed was comfortable, it was clean, there was a fridge and microwave. The AC was excellent, and the shower had great water pressure. The customer service on the other hand was not so good. When we checked in the only person at the desk was chitchatting with another customer who was obviously a regular. We waited patiently while she complained to the guy about it being her first day back to work and having to take a "pay cut." When we got to check in it was basically "sign this" and " the elevator is over there." I asked about breakfast and was told no breakfast. I asked if they had a to go option and she just pointed and said over there. We got to our room and saw it was an adjoining room so we went back down and asked if we could get a non adjoining room. It was only about 4:30 or so but she must have not wanted to fool with reassigning rooms and told us the only other room in the entire hotel was next to the elevator. So basically we are giving the hotel a 4 bubble for the room but the customer service is a 2 bubble.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Sara Saxby Front Office Manager Best Western Plus Park Place Inn & Suites

Bigger breakfast packed bags very disappointing with this i know its because of covid19 but the bags were a huge disappointment considering their usual breakfast need more to the bags not just granola bar and a fruit!

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We understand your frustration during this difficult time. We do look forward to hosting you again in the future. Thank you for connecting with us! Sara S Front Office Manager

Thought it was pricey at first but of course I do not stay in hotels often. With the breakfast, quality of room and an amazing indoor pool. All made it worth it. Best Western is what I would chose from now on because everything was just great.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for the wonderful review on our hotel. We are so glad to hear you enjoyed our breakfast and our awesome indoor pool. We do look forward to hosting you again in the future. Thank you for connecting with us!

Clean rooms with great staff. Reasonable rates with a loyalty program you can't beat that. Close by amenities with staff recommendations. Parking for my truck and trailer was available onsite and if busy street parking right out front.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are happy to hear about how great our staff is, how clean our rooms are and that you had proper parking for your truck and trailer. We do look forward to hosting you again in the future. Thank you for connecting with us!

This is an excellent hotel with excellent staff and convenient location. It right off I-5 with restaurants in walking distance and shopping close by. The price is very good. I recommend this hotel to anyone travelling on business or pleasure.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Our team is happy to hear that while our convenient location brought you here, our quality accommodations and excellent service could take your trip over the top. We thank you for the recommendation and would love to see you again the next time you're passing through town. Thank you for connecting with us!

We were so pleased with our stay here. The entire stay made it so easy to check in, eat and have a clean room. We couldn't ask for a better hotel. We will return for future stays! Thank you so much for the excellent service!!

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for sharing your comments on your recent visit with us. It is good to hear that you were pleased with your experience and appreciated our clean accommodations, wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future!

Spent a week here over the holidays and was extremely happy with the staff. The breakfast that they put together and the omelet bar are a great perk of staying here. The granddaughter enjoyed the pool and hot tub. I will be back next year.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for sharing your comments on your recent visit with us. It is good to hear that you were pleased with your experience and appreciated our wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future!

I choose to stay here because I stayed at a BW in Shelby, MT. It was a very nice facility and I signed up for the BW club. We wanted to go for an overnight and I picked the BW in Chehalis, Wa. It"s an older unit and showing some signs of needed repair. Our room was nice and they offer a nice breakfast in the morning. I always look for a good price when we travel and this BW is priced about $25 over what I think it should be. With room plus taxes came in at $130. I'll still look for a BW first when we travel.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We often take weekends away with our young grandsons. We have found that most Best Western Plus hotels have what we want. We want a clean hotel, a nice indoor pool, pleasant staff, and a good breakfast. The Chehalis Best Western meet our expectations. We would stay again if in the area.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for sharing your comments on your recent visit with us. It is good to hear that you were pleased with your experience and appreciated our clean accommodations, wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future. Thank you for connecting with us!

The bathroom fan was extremely loud, you could hear it clearly with the door closed. The bathroom sink had little black hairs on it. The sheets were not clean and had what appeared to be linen from the previous guests socks towards the end of the bed. The exterior of the bathtub was dirty and obviously hadn't been cleaned recently.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for taking the time to provide feedback regarding your stay with us. I apologize your stay was less than satisfactory. I hope we can welcome you back soon to show you the true Best Western Plus experience. Please feel free to reach out to me with any questions or concerns. I hope we do have the opportunity to welcome you back to stay with us and have what should have been before, a very enjoyable stay. Thank you again for your time and have a great week.

The room is spacious and very clean. It comes with a long desk that is very good for you to do some work. The hotels offers free dinners including soups, breads and fruits. There is an indoor pool and in-site free parking lots. The stuffs here are very friendly.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for sharing your comments on your recent visit with us. It is good to hear that you were pleased with your experience and appreciated our clean accommodations, wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future!

The room was quite nice but has hard floors so best to bring in your pet's bed. Staff upon check-in was lovely and helpful. The only thing was that they did not tell me about my bonus points. Also while they did have a nice dog friendly room, there really was no place for me to walk my dog. Other than that, I had no complaints. The morning breakfast was quite nice with a make your own omelet that staff prepared for you. Very clean and cheery in the breakfast room.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear about all the positives you experienced during your stay. I do apologize for the front desk not recognizing your elite status upon check in, and also not letting you know about our front yard area being for pets, which also has pet waste bags and a trash can available. It is good to hear that you were pleased with your experience and appreciated our clean accommodations, wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future!

I stay at this hotel a lot. At least once every couple months over a three year period. The staff is wonderful and I can't speak highly enough of them. The amenities can be somewhat irregular (they've been plagued with a broken hot tub for a couple months waiting for spare parts, for example), but generally they keep the place in excellent condition. Certainly nothing so egregious as to deserve a star demotion however. The rooms are very clean, the towels and sheets crisp and clean, and they just went through a nice remodel. Highly recommended!

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for sharing your comments on your recent visit with us. It is good to hear that you were pleased with your experience and appreciated our clean accommodations, wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future!

Terrific five night stay. Staff was friendly and caring. Room was very clean and maintained that way. The pool was immaculate. Breakfast area was both clean and kept well stocked, the made to order omelettes were a nice touch. I was very sad to leave.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for sharing your comments on your recent visit with us. It is good to hear that you were pleased with your experience and appreciated our clean accommodations, wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future! Sara S Front Office Manager

I booked this motel to stay during a scouting trip for an upcoming hunting season in the forests to the east of it's location. I expected a pretty simple accommodation and thought the price was high for the location - alongside I-5 at a time when it would not have been busy. i was surprised at the glass vessels for drinking glasses rather than paper or plastic in the room. To me this is a sign of a better class of accommodation. I was really surprised at breakfast where, at 6:15 a.m. on a Sunday morning I could order an omolette with a selection of ingredients. It was prepared by a congenial staff member and brought to my table. I did not expect that level of service at this level of accommodation category. I stil think the price was a bit high for the location and season, but I was very satisfied with all the staff interactions and the small touches that seemed to move the needle up in quality. An excellent lodging experience and I will come again.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for sharing your comments on your recent visit with us. It is good to hear that you were pleased with your experience and appreciated our accommodations, wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future!

Room was very nice (with in-room Jacuzzi). The room was large, clean, comfortable. I had a great quiet night's sleep. Breakfast the next morning was very complete and fresh. Eggs to order was an option. All the staff I had contact with were friendly and helpful. The in-room desk area was large and comfortable. Very nice little store for items to prepare in your room - we didn't use but I often do and appreciate.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for sharing your comments on your recent visit with us. It is good to hear that you were pleased with your experience and appreciated our clean accommodations, wonderful staff members, and varied breakfast options. We wish you well, and we hope to see you again in the future!

We booked the Best Western after reading the reviews on Tripadvisor and thought the fact that it was a Best Western Plus would indicate a better quality of property. We requested a quiet room away from the lift when booking and we were given a room away from the lift. Unfortunately it was one of those wretched rooms you get all over the USA with an adjoining door to the next room. These have been the scourge of many a stay for us as they are never properly soundproofed and we have always heard the occupants of the next room. Presumably they are designed for families but for couples they are a pain. The other frustrating design at the Best Western is the washbasin being located outside the bathroom in the bedroom. Another undesirable design feature. Who seriously wants to to come out of the bathroom to wash their hands or brush their teeth or dripping wet from the shower to do their ablutions! We decided given the above to ask for another room as we were staying several nights. Fortunately the receptionist was able to give us a room with no adjoining door but the only two rooms with the handbasin inside the bathroom were either side of the lift and would be constantly disrupted by noise. The hotel has a small pool and gym and is reasonably modern inside. It didn't really live up to our expectations in terms of décor and room design but it was quiet and offered a very comfortable bed so was fine for our needs. Breakfast was above average and there was an option of freshly made to order omelets that we had not seen before at similar chain hotels. Free cookies are available in the afternoon and there id water and coffee in the lobby. The hotel seems to be popular with construction workers and truck drivers as there were a lot of heavy goods vehicles and utility trucks in the parking lot overnight. This is presumably as the hotel is on the outskirts of town and can offer space to park these trucks. There are two gas stations right beside the hotel and a cafe/diner type restaurant close by. The main dining options are in the centre of town but these are limited and not open every day. They are approximately a 10 minute drive away.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
We want all of our visitors to enjoy a comfortable and memorable time here in Chehalis, Wa, and we're sorry that some aspects of your recent stay didn't live up to your expectations and our own high standards. While we're pleased that you enjoyed our breakfast, we regret that our hospitality fell short of impressing. We'd love another chance to welcome you and win you over! We do look forward to hosting you again, so that we may given the chance to provide the excellent hospitality that the Best Western Plus in the Chehalis can deliver. Thank you for connecting with us.

The room was the highlight of our stay. We were here for a wedding so the extra large vanity space outside the bathroom was perfect for getting ready. There was a couch, table and desk too, so for 2, it was plenty of room. Omelettes to order were a nice touch, although the lady messed mine up and got defensive when I told her she made it with the wrong ingredients. The breakfast attendants were transparently stressed or unhappy. One was shuffling through people and reaching in front of me while I was grabbing food. The parking lot is on the smaller side but there was a dog garden out front. The gas station across the street got a few police cars throughout the night but we still felt safe in the location, just noisy because you're near the highway. Overall, good stay for the price.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
We are happy to see that you posted about your recent experience with the Best Western Plus. Thank you for the feedback as we love constructive criticism and will work to improve our service in all areas. We hope that you will still consider us for your future Chehalis travels. While there is certainly no excuse for your poor experience, we assure you these items are not the norm for us and have already been addressed. Once again, I do hope that you will return to experience the true Best Western Plus in Chehalis.

Great Best Western property. Room was very clean and comfortable. Did not have any problem with the internet. Breakfast was great with made to order omelets and a well stocked breakfast bar. Hotel is convenient to restaurants and gas stations.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear about all the positives you experienced during your stay. We do look forward to hosting you again in the future. Thank you for connecting with us!

Don't stay on top floor near I 5 , very load traffic noise, very low water pressure, AC is very loud and impossible to sleep with it on, cant open window because of excessive interstate truck noise, Nice room, clean,

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Sara Saxby Front Office Manager Best Western Plus Park Place Inn & Suites

This is the best hotel in Chehalis. Staff is super friendly and the breakfast is good. Made to order eggs or omelets were always tasty. I stayed for a week and my only wish is that there was some diversity in the breakfast selection. Parking is SUPER tight but there is a gravel Parking lot aaround back.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear that you enjoyed our wonderful breakfast. We do look forward to hosting you again in the future. Thank you for connecting with us!

This property was awesome, very clean, staff was wonderful, room had nice little extras that other BW Plus locations do not. I would definitely stay here again. Felt very safe here as well in comparison to some other locations I've stayed at.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Wow! What a wonderful review on our hotel. We are ecstatic to hear about all the positives you experienced during your stay. We do look forward to you staying with us in the future. Thank you so much for connecting with us!

The people were nice, the pool was clean, and the free breakfast included an omelet / egg bar, cooked to order. What a delightful stay! One of the kids lost an 'important' bracelet, it was of no value except sentimental. The staff held it for us until we could pick it up a week later, which was so kind.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for this wonderful review on our hotel and staff! We are so happy you got to experience all these positives amenities during your stay at The Best Western Plus in Chehalis, Wa. It does bring a smile to our faces that we were able to locate your kids' bracelet, and get that returned to you. We do hope you return to stay with us again in the future. Thank you for connecting with us!

Stay was great, comfy beds. Kids liked the pool, was a really strong chlorine smell though. Great breakfast , even has an omelet bar which was yummy. One person left behind there wallet when we checked out. Staff found it, called us right away and even mailed it to us.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear about all the positives you experienced during your stay. Thank you for letting us know about the strong chlorine smell, we will have the appropriate department look in to this. We are also so very happy to hear that your wallet was safely returned to you! We do look forward to hosting you again in the future. Thank you for connecting with us!

Nice BW and easy to find. Very welcoming when we arrived. Clean, spacious room and quiet. Only issue was the sink wouldn't drain…a bit gross. Nice breakfast in the morning. Designated motorcycle parking near the front door was a plus.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for our review on our hotel. We are very happy to hear about how accessible our facility was for you. And that you enjoyed our covered, front door motorcycle parking spots. We do apologize for the slow draining sink, and have contacted the appropriate department to get that taken of. Thank you for letting us know. We do look forward to hosting you again in the future. Thank you for connecting with us.

Best hotel in Chehalis. We've stayed in Chehalis every year the past three years. This is the best hotel. Largest pool, greatest staff, centrally located, and free breakfast to boot. If you need to stay in Chehalis, this to the place to be.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hote. We are very happy to hear that our staff and facility are your go to place when visiting Chehalis, Wa. We love hearing about all the positives you experienced during your stay. We do look forward to hosting you again in the future. Thank you for connecting with us!

Had a wonderful stay at the Best Western in Chehalis Wa. This was just a pleasure stay with grandkids. We all had such a great time at the pool and watching movies. The breakfast was terrific and the entire staff are amazing! We'll be back soon.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear about wonderful time you spent with your grandkids at our facility. We do look forward to hosting you again in the future. Thank you for connecting with us!

This was the best hotel we have stayed at in at least the last two years. It was clean, had great service, and the price was excellent. When we checked in the attendant recognized that we were a Best Western members and provided an added discount. The room was clean and had everything in it that we required. Entry/lobby was clean and inviting. The staff was very friendly and courteous.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Wow! Thank you for such a wonderful review on our hotel. We are very happy to hear about how everything about your stay with us was phenomenal. We do look forward to hosting you again in the future. Thank you for connecting with us!

We stayed a couple of nights while attending a wedding. The hotel was easy to find, and near restaurants, a mini-mart, and a gas station. Access to both highway 5 and the old part of downtown was very easy. The hotel facilities with breakfast, a pool and jacuzzi, and exercise room were as expected for this type of facility. The only knock for me was the elliptical machine in the exercise room, which wobbled considerably. Service is what drove the higher rating: the breakfast included an eggs to order / omelet station, and the afternoon included fresh-baked cookies...a very nice touch. Staff was all very friendly and helpful.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear about how all the positives you experienced during your stay. We appreciate hearing about how friendly our staff are too We do look forward to hosting you again in the future. Thank you for connecting with us.

Comfort and friendliness all you need is what this place offers! Breakfast was great with good options. Close to restaurants and to the Centralia outlet mall. Rooms are spacious and needs are comfortable.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We love to hear about some of the positives you experienced during your stay. We do look forward to hosting you again in the future. Thank you for connecting with us!

Our family stayed here in June, it was great location for visiting Mount Saint Helens and other points of interest. The beds are comfortable and surprising quiet considering the close proximity with I-5.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We are very happy to hear about some of the positives you experienced during your stay. We are looking forward to hosting you again in the future. Thank you for connecting with us!

I chose this hotel in Chehalis because it was "on the way" to my destinations, including Mount St. Helens and Mt. Ranier. However Washington state has abundant scenery and quiet, yet this hotel offers views of gas stations and highways, and suffers from noise from trains and highway traffic. The price was also considerably higher than our recent stays at comparable Best Westerns in the eastern US. The hotel itself was quite nice and our suite very comfortable. We also thought the breakfast was outstanding - this is our first stay at a Best Western (or any other) hotel where the complimentary breakfast included a fresh, made-to-order omelette bar.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We are happy to hear about some of the positives you experienced during your stay. We want all of our visitors to enjoy a comfortable and memorable time here in Chehalis, Wa. We're sorry that some aspects of your recent stay didn't live up to your expectations and our own high standards. While we're pleased that you enjoyed our hotel, we regret that our hospitality fell short of impressing. We'd love another chance to welcome you and win you over!

This is by far, one of my most favorite hotel experience!!! I was in the area to ck out Mt. St. Helen, and stayed at this hotel. Conveniently located off of I-5, the parking was spacious and safe. Nicely maintained dog lawn next to entrance of lobby. The friendly night clerk had everything ready for me to ck in upon arrival. Lobby was inviting with cookies, newspapers and a coffee/tea refreshment stand next to the elevator. Was given a second floor, dog friendly room. This room was SPACIOUS. Spotless, clean, quiet and counter space from wall to wall. Beds were comfy, large flat screen tv, large fridge and everything tastefully decorated. My husband and I took advantage of the pool and jacuzzi. Towels available,everything spotless and not a soul around. Very lovely to relax from a day of driving. Breakfast the next morning was great!! The breakfast room offered just about everything you would want, including an omelet made to order. Carmen the omelet cook was amazing and so was the food. It was so much better than the standard free breakfast set up found in most hotels!!! Finally, after I checked out, I realized that I had left my phone charger, and they made every effort to located it and mail it to me. Everyone we met were friendly and courteous, with attention giving to your needs. I can't say enough about this particular Best Western Plus Hotel. It exceeded my expectations and was a true delight to stay there. Hats off to the managementof this property!!

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear about all the positives you experienced during your stay. We are also very happy to hear about how wonderful our breakfast attendant Carmen is, she is a rock star! We do look forward to hosting you again in the future. Thank you for connecting with us.

Elevator and ice machine were broken which was a pain. Comfortable beds and pillows. Pull out sofa bed was the best my kids have ever slept on. It actually laid flat without a bunch of bumps and springs poking out. I liked that the sofa bed was in a separate area with a TV and sliding glass door for separation, so some of us could watch TV in the adjoining area with the two queen beds and the other kids couid watch in the sofa bed area. The A/C/heater unit was pretty noisy and the curtains wouldn't quit close all the way (even though I hooked them together) which is frustrating when you have the bright sunlight steaming in on your face first thing in the morning. The shampoo was completely out in the shower. They have pumps for shampoo, conditioner and body wash but good luck getting any out. I think maybe ours just wasn't ever refilled and it was impossible to get anything out of any pump. Thankfully we brought our own supplies and used those instead. Breakfast was one of the best I've had! Omelet bar, waffles, hash browns, toast, bagels, biscuits and gravy, yogurt, scrambled eggs, cereal etc. The staff was pleasant at the desk and breakfast area. Overall we would stay again.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We are very happy to hear about some of the positives you experienced during your stay. We do apologize for the inconvenience of the ice machine and elevator being out of order. We do look forward to hosting you again in the future and thank you for giving us another chance to make your next stay with us even better. Thank you for connecting with us!

I was treated like family - after the loss of my mother, they took such good care of me and my sister. The service was top notch, facility spotless and room very comfortable and well appointed. I will definitely stay there again.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear about how wonderful our staff are and some of the positives you experienced during your stay. We do look forward to hosting you again in the future. Thank you for connecting with us!

We come to this hotel several times per year to visit relatives. Great service, comfortable rooms, full breakfast, indoor swimming, exercise room, quiet even though near freeway. One problems is their shower dispensers: bring your own shampoo and conditioner as these have failed to work properly on many of our visits.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We are very happy to hear about some of positives you experienced during your stay. Also, thank you for letting us know about the difficulty you had with our soap shower dispensers. Knowing about things like this will help us improve so that we may make your next stay with us even more fabulous! We look forward to hosting you again in the future. Thank you for connecting with us.

We can't say enough good about this hotel. It was more than we ever expected. I would highly recommend it to anyone. The rooms were lovely, the bed's comfy, the breakfast superb. All of the staff were so polite and extremely helpful. We will definitely be staying at this Best Western again, for sure.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Wow! Thank you for the awesome review on our hotel. We are very happy to hear about all the wonderful experiences you had during your stay. We do look forward to hosting you in the future. Thank you for connecting with us.

On business we arrived in early March and left yesterday. From what we saw of Washington it is a beautiful place. The motel is in an easy off and on location to the interstate. It has limited access to restaurants but a brief drive gets you to a wide verity of restaurants and shopping. The snow capped mountains were in site. The motel was clean and roomy. Indoor pool and a cheap laundry room. The staff was always helpful and friendly. They do offer breakfast and it was always great and plentiful. Breakfast is served at 6a. Two great ladies will fix your eggs at request and the way you want it. If you don't want your eggs cooked to order, scrambled eggs, sausage and gravy will be premade and waiting. Potatoes, bacon and sausage awaits you randomly. Not your average place to stay. Thank you all.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Wow!! Thank you for your wonderful review on our hotel. We are thrilled that you were able to experience some positives of our hotel, location and staff. We look forward to hosting you again and hopefully you will have another great stay at our hotel. Thank you for connecting with us.

Had a great experience, had no issues finding parking for a large vehicle, easy access to interstate, close to multiple food options and a friendly helpful staff I highly recommend this place for a restful stay.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We are very pleased to hear about your great experience during your stay. We look forward to hosting you in the future. Thank you for connecting with us!

Lovely hotel. Checkin was very efficient and friendly. Nice lobby with newspapers to read and relax. Great breakfast room. Very cozy. The room was fantastic. Room 324. Very spacious with a love seat to watch television. There's even a DVD player. Nice sized fridge in the room with a freezer big enough to freeze our ice for the cooler. Also a microwave. Room 324 is on the highway side and if at all possible, I would get a room on the other side. The highway traffic, even at night, was considerable. And that on a Sunday night! After travelling up from Mexico it is always difficult to know what kind of hotel you'll end up in. This was one of best and nicest hotels on our trip.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Wow! Thank you for the awesome review on our hotel. We are very happy to hear you got to enjoy some of the positives of staying at the Best Western Plus in Chehalis, WA. It was such a pleasure having you as a guest. We do look forward to hosting you again in the future. Thank you again for staying with us and posting this great review.

Came here for a softball tournament for our daughter. The staff was amazing from the beginning to the end. They were very helpful to our early schedules with breakfast on the go and placed all softball players on same floor so the girls could get to know the other teams. The breakfast options was always full even with players eating before the big day and the rooms were very big and had all that we needed. The staff was very helpful with all our needs. From the moment you walk in to the moment you check out was just so stress feel so I would recommend staying here.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for the phenomenal review about our property. We are glad that everything with your group went to plan. I also appreciate the shout out for the team members and how they made your stay like a homerun hit. We look forward to being the go to for your future events.

We stayed here for our daughters softball tournament for 2 nights. Our room was big, 2 queen beds, WOOD FLOORS, loved that, modern feel. Everything clean, comfy. Staff very friendly, we brought our two dogs. Nice area for them to go and a little walking trail around the hotel was nice. Breakfast is very good, there's a nice lady making made to order omelettes, breakfast is included. Friendly, smiling staff. Pool big, kids loved it. Spent hours in there. Sink in the room, separate from the toilet and shower, I really like that as it allows someone to shower and get ready/brush teeth without having to wait. Bedding/beds nice, comfortable. I would definitely stay here again and will every time we go for softball. Right off freeway, Buffett, other restaurants close by, short walk or drive, lots of options. Thank you for paying attention to detail in your service!

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for the phenomenal review about our property. We are glad that everything with your group went to plan. I also appreciate the shout out for the team members. We look forward to being the go to for your future events.

The staff at this hotel was wonderful. Polite, friendly and extremely helpful. We wouldn't stay anywhere else in the area. Big plus was the cleanliness of everything! We really enjoyed the hot tub and the complimentary breakfast

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. We are very happy to hear how friendly and polite our staff were to you during your stay and that you got to enjoy our hot tub! We do look forward to you staying with us in the future!

We were in town for a two day class. A couple of years earlier I'd stayed at a nearby hotel and wasn't impressed. This time we decided to upgrade. This hotel and room were very clean and the staff was friendly. The morning breakfast was unique in my experiance. When you arrived you filled out an omelet order. It was then cooked and brought to your table. The rest of the breakfast was serve yourself buffet. Feedback we got from our classmates was that this was the best hotel in the area.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much Thank you for completing the survey regarding your recent stay at our property. We are very happy to hear about how friendly our staff were and how your experience with our made to order omelettes was an unique one! We do look forward to you staying with us in the future.

I have not stayed at a Best Western in many years. I have to say I was very impressed with this location. The staff was exceptionally pleasant, from the cleaning crew, front desk to the kitchen staff. The continental breakfast was as good as they come which included an omelette station. The pool and overall hotel was clean. Because of the baseball tournament, the hotel had many 9 to 11 year old boys. The staff was very patient with us. The rooms, once the door was closed was very quiet. You know how some cheaper hotels have thin walls, this was not the case here. It was a great stop.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you very much for the wonderful review on our hotel. We are very happy to hear how wonderful all our staff departments were and that the made your stay with us a memorable one. We are also very happy to hear you enjoyed our pool and were happy with our made to order omelettes! We do look forward to you staying with us in the future!

The room was very clean - breakfast options were great - front desk welcoming and helpful - location was perfect for our purposes and the cookies in the evening were an unexpected and couldn't be resisted

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We are very glad to hear about how welcoming and helpful our front desk agents were during your stay at our hotel. We do love to hear about how good our cookies are too! We look forward to you staying with us in the future.

Took my Granddaughter here for her Birthday, She wanted to go and swim the staff is great to leave some extra goggles and toys to play with. We had a blast. In the morning we had a nice breakfast and another swim. We will be sure and do it again.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are so glad to hear your granddaughter had a wonderful time on her birthday swimming in our pool. We do look forward to you and your family staying with us again the future!

We've traveled often this year and have stayed in numerous BW locations around the Pacific Northwest. Didn't expect much from this location (very familiar with SW Washington) and were pleasantly surprised. Front desk staff professional, friendly, helpful and efficient. Housekeeping staff met in hallways were pleasant and helpful. Room clean and well appointed. Breakfast bar fairly standard but clean, restocked quickly. Easy access off and back on to I-5. Thanks!

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your wonderful review on our hotel. We are very happy to hear about your friendly interaction with our front desk and housekeeping staff. We are also happy you enjoyed our breakfast. We do look forward to you staying with us in the future.

Great beds and breakfast. This is where i always stay when I'm in the Chehalis area. The staff is always smiling and are very helpful with questions of where to eat. Best Westerns have really stepped up their game and I can always count on a good experience.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for you wonderful review on our hotel. We are especially happy to hear about our wonderful staff and how they helped you during your stay. We do look forward to you staying with us in the future.

Staff was exceptional, omlettes/eggs cooked to order and one of the largest rooms we've ever enjoyed. Great room location for letting out our dog who was treated to treats! Too bad we were traveling so far or we could have enjoyed the inviting pool

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We are very glad to hear about your experience with our staff and our omelette bar. We do look forward to you staying with us in the future.

What a great little hotel. The check in people and the rest of the staff are awesome and made me feel welcome and appreciated. The rooms are nice size. Beds are comfortable and the place is clean. The bathrooms are small and furnishings are a little out of date, but not bad. Good size TVs. They have a pool, exercise room and a well appointed breakfast area. They served complementary soup and salad the evening I checked in. How awesome is that?

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear dagcoin, Thank you for taking the time to write a review for our hotel. We are so glad to hear you enjoyed your stay at out Best Western Plus. We strive to make each guest feel home away from home when they stay with us. Each Wednesday we serve a light dinner, we are happy to hear you were able to join us for that. We look forward to seeing you again. Thank you

We have stayed at this property a few times in the past few months for softball tournaments and we are always treated great! Fast & friendly check-in and check-out. Clean rooms and lobby areas and good breakfast.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sara Saxby Front Office Manager Best Western Plus Park Place Inn & Suites

Our daughter got married in Centralia and we are avid Best Western fans so luckily we found one in Chehalis. Right off I5 and the rooms are clean and spacious. Nice pool and hot tub and one of the best breakfasts around with a lot of items to choose from. Staff was very pleasant and helpful.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sara Saxby Front Office Manager Best Western Plus Park Place Inn & Suites

This hotel checks all of the boxes as far as convenience and comfort. The hotel is easily accessible off of I5 and they provided a great breakfast in the morning. The rooms are clean and well appointed. Every staff member we encountered was friendly and professional. We will definitely be returning and recommending to other friends and family visiting the Chehalis and Centralia area.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sara Saxby Front Office Manager Best Western Plus Park Place Inn & Suites

We had the misfortune of stopping for the night at this hotel after spending the day at Mt Rainier. There were few choices and we did not want to drive any more that day. The hotel is old and dated. The pillows were beyond use as they were small and lumpy. The chair in the room was stained. It was immediately off of I-5 and next to an RV business. There were nothing but junk fast food restaurants near it. Truly no man's land. We had to get back on the road and drive to find somewhere to eat. Do yourself a favor and drive past this one.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sara Saxby Front Office Manager Best Western Plus Park Place Inn & Suites

The hotel is very good, clean, helpful staff, good breakfast. Only one thing makes "comfort" substandard: absence of a sink in the bathroom. Having it in the room is inconvenient, especially since bathroom have plenty of room for a sink!

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

nice hotel clean & comfortable rooms location was good for MT. RAINIER & MT. ST. HELEN continental breakfast was available internet was good and easy to use. we arrived too late to use the pool and hot tub .overall i would recommend yhis hotel

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We look forward to you staying with us in the future.

On my recent trip and planning ahead for the holidays I checked out the hotel and swimming pool, they even let me see a room. Made a reservation to stay and looking forward to a comfortable and clean place.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We look forward to seeing you! Please let us know if there is anything else you need to make your stay at our hotel extra special!

We needed a quick spot to sleep on our journey back to Vancouver and must say we were pleasantly impressed by this hotel. Theresa at the front desk was so sweet and helpful. She gave us a very comfy room and even put a little gift bag of sweets together for us! Great sleep in a quiet room with super comfortable beds. Very clean room as well. Short but sweet stay here :)

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We look forward to you staying with us in the future!

We stayed here one night in August 2018. The staff is friendly and helpful. The hotel felt a little old. They do make fresh omelets to order and have a waffle maker but the oatmeal, which I prefer, is from a package. They had hot dogs and pop/water in the afternoon for their guests. We never used the hot tub or pool. It was a warm evening so we slept with the window open. It's nice to get fresh air but we heard freeway noise all night long.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel..We are very happy you liked our omelette bar, hopefully next time you stay you are able to use our pool and hot tub! We look forward to you staying with use in the future.

Great location right next to I-5 - though not noisy, great breakfast, public and private areas clean, GREAT staff. Parking was easy - felt price was a bit high. Not much in the neighborhood to see, or dine in.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We do have some excellent restaurant recommendation that our front desk agents can provide you. We look forward to you staying with us in the future.

The stay itself was a typical stay of what I have grown to expect out of the Best Western Plus offering. A comfortable bed, friendly staff, and adequate amenities for my needs. I arrived a bit late to sample the sandwiches and other evening treats. This was the first of seven hotels I stayed at on this trip, and by far offered the best breakfast. Many times the biscuits on these offerings are hard enough to make me skip the biscuits and gravy, but these were nice and soft and fluffy. The real treat was seeing an omelet bar, which is something I have not encountered at this level of hotel in the past. I make these up at home a few times a week, but it was an especially nice treat to get to have one on the road.It will likely be a couple of years before I am out in this part of the country again, but I guarantee this hotel will be on the short list of places to stay for when I am.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your review on our hotel. We are so happy you enjoyed our omelette bar. We look forward to you staying with us in the future.

One of the cleanest Best Western properties, with a full breakfast including made to order omelets. Super comfy beds, large well appointed rooms, convenient location just off I5 and close to restaurants, shopping, and other amenities.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Nice hotel with good, clean, comfortable, big rooms. Fridge, microwave, AC, good free wifi. Swimming pool and hot tub, fitness room, great breakfast. Friendly staf ! Free dinner on wednesdays. We had nice barbecue hotdogs and we met with other guests. I enjoyed the evening. They lend bicycles for the day.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

We are traveling cross-country and each stop at the end of the day is deserving of a long night's rest. Chehalis BW delivered what we needed. Clean, comfy room....comfy bed...clean bathroom...and a great breakfast to start the new day. Front desk staff was personable and efficient. No complaints...just happy travelers.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Friendly staff, good location near to shopping, food and entertainment. Parking was a bit tight as they have many commercial vehicle. television size very small and locattion made it hard to view from mutliple areas in the room. ground floor unit had more noise than normal.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Nice to find a good hotel in the middle of nowhere. Very comfortable and clean, breakfast was the best of any BW we have encountered on a relatively long road trip...cooked to order omelets certainly beat precooked!

Tuneesha H, Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We look forward to you staying with us in the future.

We enjoyed our stay and it was made especially nice due to Teresa's amazing customer service. She is funny, welcoming, and......she gave us ice cream sandwiches!!! Boom!!!! Coffee is also very very nummy!!!

Tuneesha H, Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We are very glad to hear about how amazing our staff is. We will let her know about this review. Hope you stay with us in the future! Sara Saxby Front Office Manager

Room was laid out well. Lots of area to open up luggage. Breakfast was pretty good. Not our normal hotel chain, but pleasantly surprised with the value and the amenities. A hidden gem in the area. Would recommend!

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We appreciate your business and hope you stay with us again in the future!

We stay at this hotel often. The last few times we have been in the area, we had to look elsewhere, because the price was on the high side for a BW. However, they work hard to earn their higher price. The complimentary cookies are fresh baked daily, and are dangerously delicious. The staff is warm, friendly, helpful. Always amazing. The rooms are cleaner than most other BW hotels, and their beds are more comfortable as well. They spare no expense in earning their great reputation. I only wish we could afford them every time we are in the area (which is often, since we have property there). I have to mention the greatest and best reason to stay at this hotel. Every morning, they cook fresh omelets to order, and they serve great tasting coffees. They also offer real half and half (THANK YOU!). One suggestion, for the price, I think it would be nice if they put cold half and half in a carafe for breakfast, rather than offer just the small individual creamers. But, that is a small thing... I highly recommend the hotel.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We appreciate your business and hope you stay with us again in the future!

Great staff, unexpected amenities; we needed a toothbrush and a sewing kit. My dog was very comfortable there. High-speed wifi, comfortable beds, nice shower. Indoor swimming pool, spa. gym. Breakfast included an omelet station. Great value for the price.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We appreciate your business and hope you stay with us again in the future!

I am staying at the Best Western Park Place in Chehalis for a long term engagement. I could not be more impressed with this hotel. The rooms are clean, amenities are good, and the people are fabulous. They offer a great breakfast bar with homemade omelets, waffles and pastries each morning. The main workers, Chelsey and Carrie are amazing. They great everybody with a respectful smile, a warm greeting and a heartfelt “Have a great day” as you leave. And they remember almost everyone's name to greet you by the next day. One example of their kindness occurred this morning. Right after Carrie had confided in me she was having a rough day, an elderly woman shuffled her way to the middle of the L shaped self serve buffet. She loudly asked “Where is the food?” Instead of a demeaning wise cracking retort, as I may have exclaimed, she quickly and accurately assessed the situation. Immediately listing some of the plethora of delicious breakfast options which were displayed around her. After hearing her options, this lost lady proclaimed she like some scrabbled eggs and juice. Again without missing a beat, instead of pointing to where the selections were, Carrie, escorted this lady to a table, and proceeded to fix her plate for her. The whole time keeping up with the omelet she was already cooking at her station. This is just one example of how they take care of you at this hotel. I fully recommend that you stay here.

Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for your review on our hotel. We appreciate your business and hope you stay with us again in the future!

I stayed here one night with my terrier because she was having vet surgery nearby the next day. The pet room had laminate floors which was great so I didn't have to worry about walking around on any wet areas caused by other pets. Breakfast was good. Two negatives: The price at this hotel is really high compared to other hotels in the immediate vicinity, and my request to accommodate an extra hour in the room while waiting for my dog to be done with surgery was denied by the housekeeping manager. What kind of hotel allows housekeeping to make decisions on when guests can check out? I won't stay here again.

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Karen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Needed a room for one night...this was an excellent choice. Great hotel, clean, up to date, nice indoor pool...and a great full breakfast with made to order fresh omelettes. The best was very comfortable, wifi signal was strong too. The only drawback was the road noise from I-5.

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Sharpinvestments, Thank you for writing a review for our Best Western Plus Chehalis, WA. We are glad to hear you enjoyed your short stay with us. If you happen to stay with us again maybe we can get you a room on the East side of the hotel, some say that side is quieter. We are happy to hear everything else was great during your stay. We look forward to seeing you soon! Thank you

We have stayed at multiple BW's over the years and this location by far had the best breakfast venue of any we stayed at. In addition to the normal fare usually offered, they had a staff member manning an omelette bar using fresh eggs. In addition they made there own fresh hash browns. There were 2 visible staff members in the buffet area at all times keeping things fresh, making & serving the omelette. They were also some of the friendliest staff and I include the front desk (also great selection of cookies). The room were on par with what we expect from BW, felt they were very clean & maintained. We would definitely return when in the area. Gary

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Gary S, Thank you for taking the time to write such a great review for our Best Western Plus in Chehalis, WA. We are so glad to hear you enjoyed your time here with us. We strive to make sure every guest has that home away from home feeling, we hope we were able to do that for you. We are glad you were able to enjoy the full hot breakfast with the made to order omelettes, before heading out the door to get your day started. We look forward to your next stay with us! See you soon. Thank you

I grew up in Chehalis and moved 3 years ago. I use to stay at friends house but I now have a 4 month old she doesn't sleep all the way through the night yet. so I stay in hotels when I come down to visit family

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear hoganjanice, Thank you for taking the time to write a review. We are glad to be your home away from home while coming back to town to visit family and friends. We hope to see you again soon! Thank you

Place is newer and clean. Not far from antique shopping, outlet mall, and two casinos. It was very noisy. Its a Plus hotel but they allow dogs who do a lot of barking. Kids were also running up and down the halls yelling until past our bedtime.

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Mira C, Thank you for taking the time to write a review for our property here in Chehalis, WA. We would like to apologize for the noise during your stay with us. We strive to make sure all guests are happy and comfortable. We hope you will give us a chance to do that for you. We look forward to seeing you again. Thank you

We were very pleased with our overnight stay at the Best Western in Chehalis. Friendly staff and large rooms. The only thing that needed attention was the cereal server - it was broken and the staff had to help guests get a bowl of cereal. Other than that we enjoyed our experience and plan to stay here again in the fall

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear A5528USbrendac, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

My husband and I, and our little dog, spent three nights at this location over the weekend and we will definitely stay again when in the area. Best Western never fails to please. This hotel is beautiful and very well taken care of. It's within driving distance to excellent restaurants and shopping....if I can say this here, The Rib Eye, just south on I-5, was excellent! The breakfast served here was second to none, with an incredible made-to-order omelette bar, along with biscuits and gravy, hashbrowns, eggs, and either bacon or sausage, depending on the day. The pool and hot tub were a welcome treat. Every staff member we saw was very friendly and welcoming.

Kelly R, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear cwgrl0908, Thank you for taking the time to write such a great review for our Best Western Plus in Chehalis, WA. We glad to hear you enjoyed your stay with us. We strive to make sure every guests enjoys their stay and the amenities we have to offer. They say breakfast is the most important meal of the day, we're more than happy to get your day started right. We hope to see you again soon! Thank you

I'm just concluding a seven-night stay. Our room was at the front of the property, and there was lots of noise from the street and people passing by our room. Additionally, I requested two additional hours of parking on checkout day because of a late flight out, and after dealing with a surly front office desk worker and manager was denied that request, which I felt was poor customer service.

This was a quick stop over on a road trip, check in was quick, the room and bed were great and I was back on the road the next day in no time. Breakfast was good and the hotel was very clean and quite, staff were helpful and happy. No hot tub though. :(

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear jameswZ9019UE, Thank you for taking the time to write a review for our property. We are glad to hear you enjoyed your stay with us. We hope you will come back and see us again soon! Thank you Tuneesha H Front Office Manager

I've stayed there once a few years ago and was very happy, so we stayed there again. We live in Ocean Shores and a friend needed an emergency trip to the Portland airport, so we drove from 2:30 a.m. and arrived in Portland at 7 a.m. We had a man at Bring Fido call all sorts of hotels since we have 2 dogs and the only one that would allow us in early was this Best Western. I called at 9 a.m. after we shared a breakfast and our room was ready! Kudos to the Chehalis Best Western!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Tina H, Thank you for taking the time to write such a great review for our hotel in Chehalis, WA. We are glad to hear we were able to help you in your time of need. Your furry 4 legged friends are welcome anytime. We hope to see you again soon! Thank you Tuneesha H Front Office Manager

All amenities are excellent. Staff is well above average and the breakfast is superior. Beds are comfortable; shower is hot; wifi actually works. Easy to find. I was put off by the new red & white branding exterior.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear dennisE143DX, Thank you for the great review. We strive to make sure each guest has that special home away from home feeling when staying with us. I'm glad to hear breakfast was able to get your day started with something from the different options to choose from. We hope to see you again in the near future. Thank you Tuneesha H. Front Office Manager

Enjoyed my stay. The employees were all friendly, cheerful and helpful. The hotel and the room was clean, airy and fresh. I also has a good night's sleep. I was pleasantly surprised with this hotel that was right off off I5 and easy to get to.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Louisa D, Thank you for taking the time to write a review for our property. We are glad to hear you enjoyed your stay, and got a well rested night of sleep. We hope to see you again soon! Thank you Tuneesha H. Front Office Manager

Hotel was fine but the breakfast buffet was lacking. Maybe it was just the cook. Terrible omelets and lacking choices. I have stayed at many hotels with the breakfast buffet and have always been very happy and sometimes even surprised be the quality. I'm not sure that the eggs were even real eggs.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear X2571FUkathyw, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you Tuneesha H Front Office Manager

Very nice clean recently updated hotel, friendly staff, and a nice breakfast where you are able to get more than the usual. Our room on was on the second floor and even though we were fairly close to the highway we couldn't hear it

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Kenny F, Thank you for writing a review for our hotel here in Chehalis, WA. We are glad to hear we were able to meet your expectations during your stay with us. We strive to make sure every guest is taken care of and comfortable. We hope to see you again if in the area. Thank you Tuneesha H Front Office Manager

Well run and I was very impressed at every turn. Clean, friendly and you can tell they care. I really recommend the omelet station for breakfast as well there are better options than I am use to for breakfast. I am sorry I forgot my swim suit, as the pool and hot tub looked very nice. In doors as well, so you can enjoy in any weather.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 66kylej, Thank you for taking the time to write a review for our property. We are glad to hear you enjoyed your stay with us, and everyone was helpful and friendly. We hope to see you again soon. Thank you Tuneesha H Front Office Manager

Breakfast was great. The cook even made eggs to order. She was very patient and made traveling with kids a great experience. The board games available made it more comfortable for us. I would definitely stay there again.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear juanq276, Thank you for taking the time to write a review for our hotel here in Chehalis, WA. We are so glad to hear staff was accommodating and helpful during your stay with us. We strive to make sure every guest has that home away from home feeling. We look forward to your next stay. See you soon! Thank you Tuneesha H Front Office Manager

Traveling through the area, this hotel had a great presentation and I was very satisfied with the service, cleanliness and especially the made to order breakfast option. Thank you for a comfortable stay.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Michael B, Thank you for taking the time to write a review for our property here in Chehalis, WA. We strive to make sure every guest is happy and comfortable during their stay with us. We are glad to hear you enjoyed breakfast with us. We hope to see you again if passing through the area. Thank you Tuneesha H Front Office Manager

Quiet, homey, inviting atmosphere. Furnishings were up to date and nice even the sofa bed was comfortable. Staff was very accommodating and friendly. We would absolutely recommend this hotel and will stay again in the future!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Z5767Ijenniferb, Thank you for writing a review for our Best Western property here in Chehalis, WA. We are glad to hear you enjoyed your stay with us. We are happy to hear the staff was able to accommodate any needs you had during your stay with us. We hope to see you again soon! Thank you Tuneesha H. Front Office Manager

This is a very clean hotel with nice amenities (indoor pool, jacuzzi, gym, 2 hotel computers for guest use, breakfast, all day coffee/tea station and bicycles too). The staff is very knowledgeable, friendly, and helpful. It is convenientl right off the freeway, several fast foods & restaurants in walking distance. We would definitely recommend this Best Western Plus Hotel!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear bodybyhillina, Thank you for taking the time to write such a wonderful review for our hotel. We strive to make sure every guest is comfortable and taken care of. We are happy to hear you enjoyed the amenities we have to offer. We look forward to your next stay with us. Thank you Tuneesha H. Front Officer Manager

When traveling for business I like to book my accommodations with Best Western since the quality and cleanliness are consistently top notch while remaining affordably priced. Having never stayed at this particular BW property I usual had a great experience. The made to order omelet service was a nice unexpected additional service for breakfast. The next time I stay here I will take advantage of the weekday evening appetizer offering as well as the well equipped fitness room, and heated indoor pool. Be wary of the south facing rooms, as light from the neighboring RV storage lot may illuminate the room to less than dark.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Dean W, Thank you for taking the time to write such a wonderful review. We strive to make sure every guest and comfortable and happy during their stay with us. We serve soup and salad every Wednesday, make sure if you decide to come back this way its on a Wednesday night so you can enjoy the evening dinner. Thank you for your loyalty to our Best Western brand. We hope to see you again soon. Thank you Tuneesha H Front Office Manager

And I am a big fan of Best Westerns. Stayed here while visiting friends. Our room, a small suite, was extremely quiet and comfortable. Climate control, with digital read-out, was excellent. The free breakfast was miles better than most: The even have custom omelets. The lady at the front desk could not have been nicer.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear jmstorm, Thank you for the great review! We are so glad to hear you enjoyed your stay here at our Best Western Plus in Chehalis, WA. We enjoyed having you stay just as much as you enjoyed staying. We strive to make sure every guest is comfortable and has that home away from home feeling. Thank you for your loyalty to our brand. Thank you Tuneesha H Front Office Manager

Staff was wonderful and very accommodating. They went out of their way to help us with any transportation needs we had.We felt very welcome from the time we checked in until the time we checked out.The great amenities and location were just a bonus. Will defiantly stay here again when in the area.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear kellyjol2017, Thank you for taking the time to review our property. I'm glad to hear the staff was able to help get you to where you needed, and everyone was friendly and helpful. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

Haven't stayed in many Best Western hotels, but this one made me rethink that. It competes very well with lower end Marriott and Hilton properties where we often stay, except their rates were lower. Our room was clean, comfortable, and nicely decorated, with ample room and good amenities (other than lumpy pillows). Despite being near a freeway and active railroad tracks, it was quiet; we rarely heard traffic from either source. Breakfast choices seemed slim at first, but found out they cook eggs to order, a real plus. Didn't use the indoor pool, but it was a nice feature; maybe next time. Staff was helpful and pleasant.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear wego2places, Thank you for taking the time to write a review for our property here in Chehalis, WA. We are so glad to hear you enjoyed your stay with us. We are happy to hear you were able to find something more accommodating for your breakfast needs, we strive to make sure every guest is comfortable and happy. We hope to see you again. Thank you Tuneesha H Front Office Manager

Loved this Best Western. The staff was helpful and very friendly. They supplied clean wipes for the tv remote and telephone!!! Loved that extra touch:) Breakfast in the morning was made to order which I haven't seen before either! They really go above and beyond in Chehalis!!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear tammybM3426RR, Thank you for writing a review for our property here in Chehalis, WA. We are glad to hear you enjoyed your stay with us. We strive to make sure every guests is comfortable. Its the little things that count and we are glad you noticed. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

Most of the staff were very helpful and friendly, especially the breakfast crew. The one exception was the night front desk attendant. Someone needs to teach her how to interact with the public, she was very lacking in common graces.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Matthee D, Thank you for taking the time to write a review for our property. We value all feedback we receive and will be using it to make improvements for you and other guests in the future. We hope to see you again. Thank you Tuneesha H Front Office Manager

We arrived late (10:30 pm) with no reservation and were given a room on the first floor with a great bed at a great price. Next time we are in this area, we will definitely stay here again. Besides, the breakfast was excellent, too!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear davidbA4601BU, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Tuneesha H. Front Office Manager

A friend and I met down in Chehalis to attend an annual party at a friends house. She recommended this hotel so I booked a room--- wonderful! The room was well appointed, the bed very comfortable.. The sink was outside of the area with the shower and toilet, great for getting ready. LARGE shelf/cabinet space for storage, should you need it. The place was packed, including the parking lot, but must have been well soundproofed as we did not hear a lot of noise. There is a small gas station/store across the parking lot, as well as couple of restaurants within walking distance. There is a great omelet and breakfast bar in the mornings, although I will say that at about 8:30 on a Sunday morning the line was long.. I opted for other things... my friend waited about 20 minutes for her omelet. The other options include the regular carb type things; cereal, toast, bagels but also include yoghurt, oatmeal bacon and I saw a lot of people going for biscuits and gravy. Not my thing... but many obviously liked it. The juice was TERRIBLE...but offered. The coffee was continually empty (they have pump pots), I had one cup and decided to go to the drive thru place down the street, not because it was bad at all, but because they could not keep up with demand.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear CM_G279, Thank you for taking the time to write a review for our property located in Chehalis, WA. We strive to make sure every guests is comfortable and feels like its home away from home when they stay with us. The rooms are clean and spacious, I will be sure to pass along your compliments to our housekeeping staff they always enjoy hearing when their hard work is paying off. They say breakfast is the most important meal of the day, we are glad to hear you had plenty of options to choose from. Hopefully your next stay you have a chance to get a delicious omelet. We hope to see you again if ever in the area. Thank you Tuneesha H Front Office Manager

The hotel was excellent One of the best Best Western's we have been to. The staff are very friendly. The room was very nicely done. Upkeep of the rooms is excellent. Everything worked. The bed was super comfortable. Breakfast in the morning was excellent love the omelet bar. Location is close to the highway but you don't hear the traffic Will return

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Brian k, Thank you for taking the time to write such a great review for our property. We are so glad to hear you enjoyed your stay with us. I will be sure to pass along your wonderful compliments to our staff, they always enjoy hearing when their hard work is paying off. We look forward to your next stay with us. Thank you Tuneesha H Front Office Manager

Great check in; the ladies were a blast. Nice, clean and quiet room. Good breakfast. Would recommend this hotel to anyone looking for an affordable hotel in this area. Some amenities in the area; had to travel a few miles to find a place for our supper but all in all I was satisfied with our lodging choice.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear jerry e, Thank you for reviewing our property. It's so great to hear that you enjoyed our hotel and staff just as much as we enjoyed having you stay with us. We strive to make every guest comfortable and give them that home away from home feeling. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

This is our "go to" hotel when we visit our grandson in Chehalis. We enjoy the convenient location, hotel amenities and my husband loves the fresh cookies. it seems several hotels have switched regular pillows for what they must think are more decorative ones. Unfortunately the smaller pillows are not nearly as comfortable. My husband called the desk and they brought us a couple of "real" pillows. One pet peeve I have is the difficulty with setting a sleep timer for the tv, my preferred bedtime sedative. The button for a sleep timer on the remote didn't work. Thankfully I'm tech-savvy enough to figure it out using the buttons on the side of the tv. Otherwise, our stay was very comfortable and we're pretty sure we'll be back.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear JacquieInFlorence, Thank you for taking the time to review our property in Chehalis, WA. We are always glad to hear when guests enjoy their stay with us. I'm glad to hear the staff was able to make you feel comfortable during your stay. We look forward to your next stay with us. Thank you Tuneesha H. Front Office Manager

Came here for a wedding in the area. Ordered sight unseen this was a Great place very comfortable nice rooms and great staff, wish I could have stayed longer. the pool area was closed due to a pump failure that was the only disappointing issue other than that, it was perfect. one of the best I've stayed at in a while will stay her again if ever in the area......

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear kenbear65, Thank you for taking the time to write a review for our property. We are so glad to hear you enjoyed your stay with us. We strive to make sure all guests are comfortable and feel at home. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

The Best Western Park Place Inns and Suites is the place to stay when traveling the I-5 corridor in Washington State around the Chehalis Area. With its attentive staff and comfortable rooms any guest coming off the road will be welcomed and feel welcomed in this professionally run hotel

This hotel was very quiet, had good breakfast and is pet friendly. The room was clean. TV remote was not user friendly. :( 24' truck parking right out front! A little out of town but not inconvenient. Pool and spa not available during my stay. (They were servicing them?)

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Runk1, Thank you for taking the time to write a review for our property. We are glad to hear you enjoyed your stay with us. We do apologize for the pool and spa being down during your stay with us, they required some maintenance at that time. They are now up and running. We hope you will give us another chance to make your next stay an even better one. We hope to see you again next time you are in this area. Thank you Tuneesha H Front Office Manager

They have BED BUGS DONT GO!!! Well when we first got here there was a bridal party for a wedding trapped in the elevator for for a half hour they managed to pry the doors open and they had a two foot space to squeeze out of on to a ladder to get out of the elevator the pool was out of service for Maintenance which was the whole reason we wanted to stay in this hotel was so we could go swimming we manage to look past all that get to the room the room looks really nice and comfortable I was super tired from our long drive there laid down took a nap woke up getting bit by bed bugs pulled the covers back and found more in the bed took the key card and scooped a couple in a glass called the front desk 3 times couldn't get no one to answer so I go to the lobby to to let them know about the bugs and get some one to help me carry all my belongings down three fights of stairs do to the elevator being broken and they tell me their just carpet bugs like it's no big deal!! We will be getting a refund! Please do not stay here this place is horrible!!

I can't remember when I had a better night sleep due to the utltra-comfort of the bed and bedding. At breakfast, the staff went above and beyond by making custom omelettes, clearing tables, and showing cheerful concern for outstanding service. My husband needed close captions on the TV and they put them up right away.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Susan T, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to seeing you next time you are this way. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Tuneesha H Front Office Manager

Well located hotel just off the highway. There are basic local services that you can walk to for meals. The hotel looked inviting and the rooms were of a high quality and clean. Unfortunately the pool was closed for maintenance during our stay. You may also hear the road traffic at night depending on your room but it certainly wasnt a show stopper for us. A well presented full breakfast more than made up for it. I would stay again next time we are travelling through.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear MalPinch, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you Tuneesha H Front Office Manager

My wife and I stayed here on our visit to Mt St. Helens. Our room was very nice, clean, and spacious. The bed was very comfortable. The hot breakfast in the morning was delicious including omelets made to order. The staff was very nice and helpful. We plan to stay here again when we return to the area.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear ScubaEagle, Thank you for taking the time to review our property. We are glad to hear you enjoyed your stay with us. They say breakfast is the most important meal of the day, we are glad we were able to give you a good start to the day. We hope to see you again soon. Thank you Tuneesha H Front Office Manager

We stayed at this hotel on our way from Portland to Mt. Rainier. We chose this hotel because we have stayed at other Best Western Plus locations, and found them to be above average. Although this hotel was at a convenient stopping point, it was disappointing (threadbare sheets, minimal amenities, etc.). However, the front desk person was friendly and helpful, so the overall experience was fine.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 228curta, Thank you for taking the time to review our property in Chehalis, WA. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you Tuneesha H Front Office Manager

I highly recommend this place to anyone looking for reasonably pricedl layover that will not leave you wishing you had stopped somewhere else. Great value, great service, best breakfast room experience ever!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear William O, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you Tuneesha H Front Office Manager

Would not accept cash @ check-in. Seemed not to care if I had a room for the night or not...poor attitude.Excused it with the statement that it was "policy". If true the blessed "policy" needs to change. All other factors were OK. Good breakfast with omelets.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Jerry W, Thank you for taking the time to review our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you Tuneesha H Front Office Manager

This was in a good location not far from shops & restaurants but quiet to sleep. The bed was very comfy but the a/c was a bit noisy. There was good space for storage in the bathroom. The room had a fridge & microwave & there were 'wipes' left with the remote & the phone which was a nice touch. Breakfast was ok. They had lots of bins including recycling which was a pleasant change.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Pearl65, Thank you for taking the time to review our property here is Chehalis, WA. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Thank you Tuneesha H Front Office Manger

Best Western is the Best place to stay in Chehalis, WA. Rooms were very clean, Friendly staff do an excellent job. Trust me you will not be disappointed. We held a business meeting and the room they set us up in was well lit, air conditioned, clean and they also provided us with a projector and screen.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Randy A, Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. We are happy to hear the meeting room was a perfect fit. We look forward to seeing you again next year. Thank you Tuneesha H Front Office Manager

Great room, great service, and a perfect front desk experience. My only complaint is the breakfast experience; my wife had no complaints at all, so maybe it's just I. The breakfast area was slammed. We had to eat/wait in an adjoining sterile conference room until a table opened up. The employees were working hard, yet there were no scrambled eggs for at least 5 minutes. Anyway, I would stay here again and get down to breakfast earlier.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear downunder09, Thank you for taking the time to review our property. Our breakfast room does get a bit crowded on the weekends, we are glad you were able to find somewhere to sit and enjoy the full hot breakfast we have to offer. We hope to see you again soon! Thank you Tuneesha H Front Office Manager

That they made the list for "Motorcycle Friendly" brought me to this place. There is a small cycle only parking area directly outside the lobby. They also offer a cooked to order omelet which is very nice in the current world of motels only offering canned gravy and frozen biscuits or waffles. I would stay here again.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Daniel T, Thanks for the great review. We are glad you were able to take part in the special spots for the Motorcycles. Its a great spot to get them out of the main parking lot, and rain. We are glad you were able to enjoy the complimentary breakfast and omelets we have to offer. We look forward to your next stay! Thank you Tuneesha H Front Office Manager

We stay here whenever we're in Chehalis because it's a nice place that allows us to travel with our 2 small dogs. Yes, there's an additional charge for the pets but it's reasonable-and the base rates are even better although price isn't our main priority. It's a pretty good breakfast-made to order omelettes, waffles, biscuits & gravy, potatoes, bacon, eggs, cereal, juice, toast, etc. But the main thing is that it's a nice place at a reasonable price-and it allows pets.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear calvinc249, Thank you for reviewing our property here in Chehalis, WA. We enjoy having your four legged friend, just as much as we enjoy having you here. The breakfast is fantastic and give you plenty of choices. We can't wait to see you again when in the area. Thank you Tuneesha H Front Office Manager

I usually do not write reviews too often but I felt the need to do so after our stay here in Chehalis, WA and Rogue River, OR. My husband and I usually only stay in Marriott hotels. We were on the road for 10 hours and came along these Best Westerns. Both were absolutely AMAZING. and very welcoming. Very clean, updated and felt high end. We even more surprised when we stayed at the Chehalis location, they served more than adequate continental breakfast. They were serving fresh hash brown, biscuits and gravy, and made to order omelets!!! WAIT...WHAT!!!! It was amazing and such a great surprise!!!! Love the little touches they use in the rooms and the staff was super friendly, And very dog friendly!!!! They even greeted our four legged friends with treats!!! We have a different outlook on Best Westerns in the future. We will never hesitate to stay at another one again. Great job GW you guys are doing ALL the right things!!!! Future WA residents!!!!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear bobbyandkathy23, What a great review! It's so great to hear we are doing such a wonderful job, not only here at this Best Western but also other ones. They do say breakfast is the most important meal of the day, we are glad to hear you enjoyed yours here at our hotel. We look forward to seeing you again soon! Thank you Tuneesha H Front Office Manager

Lovely property with welcoming and helpful staff. We had a huge king suite with 2 TVs, refrigerator and microwave. The breakfast was also great with someone actually cooking delicious omelets to order. The cost for the room was very very reasonable.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear BetteAnnV, Thank you for taking the time to write a review for our property. We strive to make sure all of our guests are comfortable and taken care of, we are glad to be able to provide that service. We hope to see you again if in the area. Thank you Tuneesha Hankins Front Office Manager

Location, location, location. This property is centrally located for anyone visiting Mt. Rainier, Mt St. Helens, and the Olympic peninsula. The staff were very friendly and helpful and we were even served omelets made to order for breakfast should we so desire.

I stay up here for work sometimes and I always stay at the Holiday Inn one exit north. Not any more! The room was clean and the layout was better, also go upgraded to a room with a giant spa tub. Worth the cost of the stay, nothing crazy this is not a resort. But as a business traveler, this was nice for a roadside hotel in a small town.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Kyle L, What a great review! We always enjoy hearing how much guests enjoy their stay with us. We do take pride in catering to our guests' needs the best way we can. We look forward to seeing you next time you are in the area. Thank you Tuneesha H. Front Office Manager

If there is a Best Western I will stay there. I enjoy the fact that they are alway clean and I can have my Service pets with me. The people are always nice. The only problem with this one was the short time of the breakfast, we felt that we had to rush through breakfast and not relax through it. They started breakfast at 9:30 & ended at 11:00 am.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Lana M. Thank you for your review for our property here in Chehalis, WA. We hope to give that home away from home feeling for each of our guest. We sorry to hear that you weren't able to enjoy our full breakfast experience. We apologize that there was confusion with the breakfast hours, we offer breakfast 6-9:30AM everyday. We hope you will return and get a chance to experience everything we have to offer. We hope to see you soon! Thank you Tuneesha H. Front Office Manager

This property was quiet and clean. It was a good and quality best western. The breakfast was good. Individual omelette. Lots of space to sit. Coffee very good. Room was clean and comfortable. Good internet connection.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Terry L, Thank you for taking the time to write a review for our property. We are happy to hear you enjoyed your stay with us. We strive to make sure all guests enjoy their time here. We hope to see you again soon! Thank you Tuneesha H

Property very clean. Staff went above and beyond to ensure all had a good stay. Breakfast had a good variety from quick continental to a full spread. Pool and spa are nice. Anyone passing through the area should stay here. We will go back without question.

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Thomas Q, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

It's just off the highway in a very convenient and safe location. You have a couple of restaurants within walking distance. We were warmly greeted upon our arrival. Our room had small refrigerator, microwave and was very clean. The breakfast was "wicked good"...they will make you eggs anyway you want....or an omlet. Yes I would stay here again !!! Thank you

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear parsinc2, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

Stopped here for one night. There was new carpeting. The bed was comfortable, wifi worked. They had someone working an omelet station but we were in a hurry and just grabbed a bagel on our way out. Staff was friendly. There was plenty of counterspace for toiletries near the sink but the sink was in the bedroom which I found odd.

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Mmarymomm, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

Stayed for a night before heading south for the eclipse. The room and bed were very comfortable and will stay when passing through this way again without hesitation. Used the pool and hot tub on our stay which was relaxing. The only thing with the hot tub was needing to walk to the other side of the pool to turn the timer on

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Matt H, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

Staff, room and breakfast were some of the best I have experienced. The rooms were clean, very roomy. Medium size fridge instead of small. We were there four days so size of room and fridge were appreciated.

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear sandyfs Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

I stay here often for business. Welcomed by a batch of fresh baked cookies. The staff are friendly (some more than others), and will help with anything you may need. Very convenient, as it is right off the freeway. But book ahead, sometimes there are events going on and the hotel is booked (I wouldn't expect it out here, but it happens often). Rooms are clean, bed is comfy. A great stay.

Kelly R, Customer Service Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Melissajpdx, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thanks again, Monica S Customer Service Representative

Chehalis, Washington does not have a large choice of Hotels. This is one of the best and comfortable for the region. Excellent for rest during a long road trip. Arrived at 3am and left at 9am. Overall stay was uneventful and clean

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear James D, Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Thank you Tuneesha H Front Office Manager

Clean, comfortable, and no negative surprises. The staff were welcoming and pleasant; the room clean and comfortable. However, the multi-story wooden construction one finds in the northwest doesn't dampen noise as well as one might expect - such as small children running back and forth in their parents' room. It didn't last long, so no big deal. The bright and unexpected amenity on our two-night stay was right away on our late afternoon Wednesday check-in. The desk clerk told us they were putting on a small BBQ and in the breakfast room there would be wieners off the grill with hot dog fixings, potato salad, chips, and soft drinks from 5 p.m. to 6:30 p.m. My wife, tired from a long drive, responded that suited her just fine since we could have a light dinner and early retirement. It was a very tasty little dinner! On my inquiry as to whether this occurred every night, the staff advised it was an every Wednesday event for now. All in all, I'd definitely stay again, even if it doesn't fall on Wednesday.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear stephenbW6996VK, Thank you for writing a review for our property here in Chehalis, WA. We are glad you were able to join us for our manager's reception we hold every Wednesday, its a nice little dinner that is complimentary and easy especially after a long day on the road. We are glad we were able to accommodate you and your time at our hotel. Next time you are in town we will try and get you a room on the East side of the building, it seems to be a little quieter. We hope to see you again soon. Thank you Tuneesha H Front Office Manager

Highest score possible for this hotel. I've reviewed plenty and I'm placing this one solidly at the very peak. Where to even begin on just how enjoyable my stay here was?! I'll start with the front desk staff, especially Tunessha Hankins! Tuneesha makes you feel so incredibly welcomed the minute you step in the front doors. Professional and speedy she had us checked in quickly. But let's back it up to the parking... free, ample, with special places for motorcycles and electric cars! Now cruise inside past the breakfast room, the always full coffee pots in the lobby, the snack shop, the wonderful pool and spa, exercise room, and clean halls. Not clean with smelly cleaners kind of clean, but clean clean. And the art work! I'm so tired of hotels that hang the most random shots on the walls. Not here-old local photos on canvas. LOVE! In the room... ahhhh. A bed you can sink in to and never want to leave. A wall of storage and desk built-ins... more room than you can use! The bathroom... clean and nothing broken. But it was the attention to detail that hooked me: a sanitary wipe sitting on the remote control, a set of chairs in the shade for smokers, shower dispensaries for shampoo, conditioner and gel, a free made-to-order omelette bar in the morning...it was a lengthy list of the number of things I found that made me smile and feel cared for well above and beyond where most hotels go with their service and amenities. Not a single complaint or moment of frown here!! Only smiles and wow's!!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Diane B, WOW! Thank you for taking the time to write this amazing review! We strive to make every stay a great stay, and give each guest that home away from home feeling. We are so glad that we were able to do that for you. And go above and beyond your expectations here at our hotel. We work hard to keep our hotel clean and up to date. We look forward to the next time you are in town! Thank you Tuneesha H Front Office Manager

Although house keeping let us down one day the other two days were great. We love to stay here because of the location and quality of the hotel. We love the hot breakfast to start our day. The staff at the front desk and the food service area is always so helpful and friendly.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear John H, Thank you for reviewing our property. We are sorry to hear our housekeeping did not meet your expectations everyday you stayed at the Best Western. We are happy to hear you did enjoy some of the other amenities we have to offer like our wonderful made to order omelettes and full hot breakfast. We hope to see you again shortly. Thank you Tuneesha H Front Office Manager

Since we moved away from our home town we stay at the Chehalis Best Western Park Place whenever we return for a visit. It is the nicest property in town and located near several restaurants and the park which makes for a convenient stay. The staff is great and we love to soak in the hot tub in the evening. The made to order omelets are great.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 243margor, Thank you for taking the time to review our property. It so warming to hear this is your home away from home. We are happy to provide hospitality that makes you want to keep returning time and time again. We will see you again shortly! Thank you Tuneesha H Front Office Manager

We stayed 5 nights. Liked our room. Lots of room for toiletries and luggage. Nice comfortable beds. We felt everything was kept clean (rooms, pool area, breakfast area and workout area.) It was nice to have guest laundry facilities. Economical and tidy, Staff was always friends and helpful.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 59706DavidH, Thank you for your wonderful review. We are glad to hear you enjoyed your stay with us. We work hard to keep our hotel clean and tidy. I'm sure everyone will appreciate hearing how their hard work has paid off. We hope to see you again if in the area. Thank you Tuneesha H

We always stay here when we are in town. The rooms are large and comfortable with refrigerators, internet, microwaves, and pillows that are way too small to be comfortable. The front desk staff missed opportunities to engage the guests as they walked through the lobby because they were too busy talking among themselves. We felt invisible. The warm cookies at check-in were welcoming and delicious. In the afternoon they had a nacho bar set up. This was a surprise but again a missed opportunity. The chips were in bags and the presentation was not visually appealing. It looked "last minute, throw something out there." The breakfast was adequate. It had the usual items you would find anywhere. Once again, it was not visually appealing. The breakfast staff were outstanding by keeping the items well stocked, the cold things cold and the hot things hot. The custom omelet cook was really at the top of her game but as someone who has allergies to eggs I found the other selections disappointing. Overall, in my opinion, the experience was just so so. Meaning I could find the same thing almost anywhere.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Rupert B, Thank you for taking the time to complete the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you Tuneesha H.

I've stayed here many times, but this may be my last. I still like the hotel, but my aunt stayed there this time and had a bad experience. Housekeeping saw her leave the room at 10:30am and still did not clean her room. (She was gone until the evening and came back exhausted, to a messy room.) It's probably a one-time experience, but next time I will stay wherever she stays, which will not be here.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Scott C, Thank you for taking the time to review our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and other guests in the future. I will be sure to let the housekeeping staff know about your experience, again Thank you. Tuneesha H Front Office Manager

We had a wonderful, but brief stay at the Best Western Park Place. The room was very clean, the hotel was conveniently located to I-5 and the service was outstanding, friendly and professional. We would definitely stay there again and would recommend it to anyone traveling the I-5 corridor in Southern Washington.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear johndF1206WJ, Thank you for choosing to stay with us, while in Chehalis, WA. We are happy to hear you enjoyed your stay with us. We are glad to hear we met all your expectations, we strive to give each guest that home away from home feeling while staying with us. We hope to see you again while travel through Washington. Thank you Tuneesha H Front Office Manager

This was a great place. I was just looking for a hotel on the way back up to the Seattle area. We were treated great, loved the nacho bar in the evening, omelet bar in the morning. The entire family got to relax and enjoy the stay.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear paulhR3556WJ, Thank you for reviewing our property. This hotel is a great stop between Seattle, WA and Portland, OR. We are located perfectly to get to the Mountains, beaches, and a few major cities. We are glad to hear everyone got to relax and enjoy the stay. Every Wednesday we have Manager's reception and serve a little dinner or something. The omelet bar in the morning is a great way to get the day started. We hope to see you again. Thank you Tuneesha H Front Office Manager

Comfortable room with plenty of space to spread out. Not the best view but, that was fine. The body soap and shampoo dispensers were empty upon arrival but were filled once we notified the front desk.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear cheryldQ8278UL, Thank you for choosing the Best Western Plus in Chehalis, WA for you lodging needs. The room size is great for having family or friends visit, or just to stretch out and get comfortable. We are glad to hear the front desk was able to assist you and get you what you needed right away. We hope you stop by and visit again! Thank you Tuneesha H Front Office Manager

After driving all day, I took a shower and went to bed. All I remember is my head hitting the pillows. I felt fully refreshed when I woke up the next morning. The bed and pillows were wonderful. This was a great experience.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear N9192DIlynnl, Thank you for taking the time to review our property. We are so happy to hear you felt so refreshed after just one night at our hotel. We strive to make everyone's stay a memorable one. The bed is one of the most important things at a hotel and we are glad we were able to meet your expectations. Hope to see you again shortly! Thank you Tuneesha H Front Office Manager

We found a very pleasant staff who were eager to help and please. The food at breakfast was plentiful and a staff member made custom omelets per your request. the facilities were clean and well kept. In particular Sarah at the front desk was exceptional. We will certainly recommend this to our friends.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear herbtl633, Thank you for taking the time to review our property. We are so glad to hear you enjoyed breakfast and your stay with us. It's our job to make our hotel feel like home away from home when you come to stay with us. We hope to see you again soon! Thank you Tuneeesha H. Front Office Manager

Late night check in and thought we were going to have two double beds, but desk clerk seen we were trying to get the king bed with a pullout couch that was not available and she said she still had one for us. Room was very clean( even had sanitary wipes at phones, remotes, etc.. very comfortable. Kids used the pool and it was located in the middle of everything we were doing.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear davidskier2016, Thank you for taking the time to write a review about our property. We strive to make sure every guest is happy and comfortable when staying with us. I will be sure to let the housekeeping know that you appreciated their hard work and cleanliness. We hope to see you again if you come out this way to Chehalis, WA. Thank you Tuneesha H. Front Office Manager

The staff were very friendly, the breakfast cook did an excellent job on our omelettes and he was very nice too. The rooms were very nice, very clean, bed was comfortable and the whole visit was great! We will stay there again!!!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear I805BPmaryc, Thank you for the great review. We are glad to hear we were able to meet all your expectations. We strive to make every stay a great stay. We hope to see you again when in the area. Thank you Tuneesha H. Front Office Manager

The desk clerks and breakfast wait staff were so nice and they were well-trained. The rooms felt luxurious to me, plenty of space, cleanliness and comfort. This was a chain hotel in a small town, with staff who care about the business and the guests.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 75daniel, What a great review! It's great to hear what a wonderful job the staff is doing. We aim to please all guests that come and stay with us. We hope we will see you again soon! Thank you Tuneesha H. Front Office Manager

The lobby was cozy and the breakfast was one of the best we have had in a long while at a hotel. The room was luxurious with upscale decor and very large. The staff at the front desk were very nice and helpful, even coming up to the room to bring us a different remote for the TV so it would work. Can't say enough about how great our stay was. We will definitely stay here again.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Linda P, Thank you for choosing to stay with us during your time in Chehalis, WA. We are so glad to hear all staff was friendly and courteous during your stay. The breakfast is pretty great with a ton of different options for everyone. We look forward to seeing you next time you are this way. Thank you Tuneesha H. Front Office Manager

Had a great stay here. Breakfast included cook to order omlets, waffles, bacon and more. Hotel was clean. Beds comfortable. Room not small. Free printing in business center. Very friendly staff. Would stay here again if in area.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear K9888OEkellys, Thank you for the great review. I will be sure to let all the staff know what a great job they are doing, they work hard and will appreciate hearing that. We hope to see you again when the area. Thank you Tuneesha H. Front Office Manager

Very pleasant stay. My schedule changed last minute and Sarah was very helpful in trying to find me a room in such short notice. The check-in process was very smooth, the room was large, clean and comfortable. I will definitely stay at a Best Western again.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Q8006KOangies, Thank you for taking the time to write a review for our property. I'm glad to hear Sara was able to help you out last minute, we do our best to meet the needs of all our guests. We hope to see you again. Thank you Tuneesha H Front Office Manager

Nice motel, easy on/off the freeway to get to the motel. Limited facilities for food service. couple of gas stations very near. Need to pay attention to gas station reader boards, to see if the price of fuel is for cash or credit. about ten cents per gallon different.

I stay at this Best Western quite often, and the staff are always very helpful with any needs that come about. The breakfast area is always well stocked and is a cheery place to be in the mornings because of the staff.

Room was modern, large and clean. Bed was comfortable. Front desk and housekeeping were friendly and helpful. Generous selection of items for the breakfast, including made-to-order omelet bar, bacon and scrambled eggs.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for the great review and staying with us while in Chehalis. We are glad to hear the room was spacious and clean. They do say breakfast is the most important meal of the day and we are glad you got to enjoy ours. We hope to see you again in the future. Thank you Tuneesha H Front Office Manager

very nice - the breakfast omelet bar was very good. They need a designated area for smokers so they can smoke in outdoor comfort.. The cookies at check in were nice. Why do I have to use 200 characters - I have said all I want .

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear C8872WTjamesl, Thank you for taking the time to review our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope to see you again in the near future. Thank you Tuneesha H Front Office Manager

This Best Weastern was easy to find, the staff were very friendly and helpful. I left very early for a bike ride and they offered me a breakfast "to go". Everything about this stay was positive. I would stay here again. Bikes available to ride was a nice touch!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Sue392015 Thank you for taking the time to write a review for our hotel. We are happy to hear you enjoyed your stay with us. It's great to hear that everything about your stay was positive. We hope to see you again shortly! Tuneesha H Front Office Manager

This is easily the nicest Best Western I've ever stayed at. There is a great deal attention to detail at this hotel. Art work, furniture, drapes, and shower curtains were all chosen with great care. Management clearly wants their hotel to stand out and they succeed. Breakfast is very nice as well. Lots of food with a wide variety and even an omelette station with fresh ingredients! Thoroughly enjoyed my stay!

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Michael R, Thank you for taking the time to review our hotel. Thank you for the great review. It's so great when guests tell us we are the Best Best Western they have stayed in. Our breakfast is great with plenty of options for everyone, our omelet station is probably a favorite. We hope to see you again soon! Thank you Tuneesha H. Front Office Manager

I would consider this a very nice hotel for any location. So I was surprised to see such a nice hotel for the small town of Chehalis, WA. The rooms are huge with hard wood floors. The rooms have refrigerators and microwaves. Everything was clean and sparkling.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear X848XFtyerm, Thank you for the great review. Our housekeeping staff takes great pride in all the rooms and the hotel, they will be delighted to hear this review. We are glad to hear you enjoy the large room and hardwood floors. We hope to see you again soon! Thank you Tuneesha H. Front Office Manager

I stayed here with a group on a trip to Tacoma. This is a very nice BW Hotel. The check-in and reception were great. I was given a helpful tip about where to walk in the morning. The room was clean and spacious. I had a King room so also had a couch. The breakfast was the best for this type of hotel with a made to order omelet station. I definitely recommend this hotel.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Mike_B52033, Thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us. Its a great small town with plenty of places to walk that aren't too fair from our hotel. I will definitely let the breakfast staff how much you enjoyed the breakfast, the omelets are a great way to start the day. We hope to see you again. Thank you Tuneesha H. Front Office Manager

Overnight stay so we were close to an early morning fishing trip on the river. Some noise in the hall late at night. The bedding for the extra bed was not right. We had 4 sheets but no pillow. We left before breakfast but were offered a snack breakfast in a bag.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear rayk51, Thank you for taking the time to review our hotel. The grab and go breakfast is a perfect solution for those who leave before breakfast has started. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will be sure to touch base with the housekeeping staff to let them know about the bedding. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely, Tuneesha Hankins Front Office Manager

Extremely, Excellent at the highest levels. I'm looking forward to experiencing your pool and exercise facility. Best Western Troutdale is equally clean and friendly and a great location,I highly recommend as your Portland Oregon location.

Kelly R, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review
Dear donnawY3562FD, Thank you for your wonderful review. We are a perfect halfway point between Seattle and Portland, making it a great spot to stop for the night. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Tuneesha Hankins Front Office Manager

Very happy with my stay ! Fast friendly and clean. Affordable ! Great made to order breakfast omelet station ! Outstanding free breakfast. I was traveling to the area and needed a place close to Chehalis. Will come back !

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Shereess, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

Stayed at the Best Western during Villeyball tournament, the location was good. The staff were very friendly. The room was located above the pool and was very humid and smelled like pool. Didn't complain about because it was in the middle of the night and we just stayed one day

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 573megana, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

It was been over a year since I have stayed here as they had new owners and the service slipped and price increased. After a recent 3 night stay due to a family medical issue, I noted several improvements. The Staff were very accommodating when I didn't know if I would be staying the next night or not as I was waiting for my MIL to be transferred to Lacey and it got put off 3 days in a row. Front desk staff went out of the way to make my stay and rebooking very easy. They have also added fresh cooked fried eggs to their breakfast which is nice instead of pre-mixed eggs for omelet's.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear B-man71, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

Easy access to and from I-5 and close to several restaurants. Friendly and efficient front desk staff, plenty of choices for the free breakfast with omelets cooked to order. Homemade cookies , coffee and hot water available in the lobby with snacks, beverages and ice available on every floor.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear SunnyCabinFever, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

I am a huge fan of Best Westerns but was not a fan of this one. The staff here was rude. They treat you like it is an inconvenience for you to be in their establishment. I am a high level rewards member and was not offered my normal perks, I was not even acknowledged. The rooms are small and ubcomfortable. The price was outrageous! I will never stay at this property again.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Jason A, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

Something about this hotel - can't put my finger on it - is like coming home. It is so comfortable! The staff at the front desk is friendly and welcoming. Breakfast as a young guy cooking eggs and happy to help you. The rooms are sparkling and maids like a family friend. I love the king suite - if I spent weeks working offsite, this room would be like a perfect small apartment. There are NO JUNKY PERFUME odors in the sheets, towels, carpets, or hallways. The place is sunny and FRESH feeling. Yea, I know, I'm going on about how great a Best Western is. But it is what it is. It's a great place to stay at a good price. They even have little sterilizer wipes for the phone and the tv remotes and leave you little snacks in the room. You owners must be incredibly proud of your staff.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Sam M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

From what I know of this area, this hotel is one of the best if you have to stay in Chehalis. The room has a microwave and fridge. Bed was comfortable. Check out is at noon. There is a breakfast with room(we did not partake). Staff were friendly and helpful.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Robin S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

We are "light" sleepers so I asked for a very quiet room. We got exactly what we asked for! The bed was very comfortable, the room was great, and very quiet! We were also happy to be offered freshly baked cookies upon our check-in! What a treat! And at check out the next morning we enjoyed a nice breakfast before leaving! Awesome!

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Calif-682, Thank you for taking the time to write such a positive review of our property. We are so glad you enjoyed your stay. We value all feedback received, as it shows us where we are exceeding expectations and where we could stand to improve. We look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Care Representative

Overall a great place to stay. Everyone is friendly and ready to help you. Breakfast was great! My only low score is the pool opens a bit too late at 9 am. Thanks Chehalis for your hospitality! see you next year.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear murrays590, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

Stayed two nights to attend a wedding in the area. Its a great location close to everything we needed. Pool and hot tub were great at the end of the long day. Breakfast included scrambled eggs and bacon, and made to order omlets!

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear N1425SFjenniferm, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

I love Best Western and if I have the choice to stay in a mid-range hotel I always choose them. This one is no exception - they gave me a great deal on a nice room. I loved the omelet station in the morning because I'm doing low-carb, and that's hard to find in a hotel breakfast! Super nice staff, too.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Danielle S, Thank you for taking the time to write a review of our property. Feedback is always appreciated as it gives us a chance to see where we are excelling and what areas we could stand to improve. I will be sure to tell the breakfast staff your kind words and compliments. They all work hard to make sure that each guest leaves satisfied and ready to start their day. They always enjoy hearing that their hard work is paying off. We hope to see you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

I have stayed here on numerous occasions. It is a very nice, clean and quiet hotel. Breakfast is very good and the staff is helpful and friendly. Evening cookies are a nice amenity. Don't forget your swim suit as they have a very nice indoor pool.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear Robert D, Thank you for writing such a positive review of our property. I will be sure to tell the staff members of your kind words. Recognition of a job well done is always appreciated. We appreciate your loyalty to our brand and look forward to seeing you again next time you are in the area. Thanks again, Monica S Customer Care Representative

This Best Western property is a very nice, clean, comfortable and attractive hotel. Excellent breakfast with hot to-order servings. The service, room, and decor rival more expensive hotels. Overall, this is an excellent value for the cost.d

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear kennethbH6668FS, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

Very pet friendly. Great location. Nice breakfast and friendly staff. Very accommodating. We have another dog competition coming up in June and we will definitely stay here again. We had extremely noisy people staying on the room above us one night and we mentioned it to the front desk the next morning. When we checked out, we got a discount. Really appreciate!

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 06166K9Annie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

This is the second time that we have stayed at this hotel. Picked it again because of the great experience we had on our first stay. The hotel was very nice, the rooms are clean and the staff was very helpful. The home made breakfast omelet was special as part of the breakfast which was unusual for a hotel breakfast.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear 364lawrencef, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative Best Western Plus Park Place Inn & Suites

This was a wonderful clean, pleasant place to stay. The beds were very comfortable. The rooms clean, large and well maintained. We had stayed at many places on our 14 day trip that cost more and delivered much less. The breakfast bar was well stocked and even had made to order omelettes. A pleasant young man made them fresh for each visitor. They even have a sign to ask for individual items if you are gluten free or diary free. A real nice treat to be able to ask for soy milk. After a horrible night elsewhere we were very delighted and would definitely stay here again. The great experience made us stay at another Best Western later in our travels.

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear DonnaLee2017 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica S Customer Care Representative Best Western Plus Park Place Inn & Suites

Clean, well appointed room, friendly, professional and accommodating staff. Excellent complimentary breakfast. In the past, I've paid a lot more for a lot less elsewhere. Very comfortable bed. Hope to visit again!

Kelly R, Customer Care Representative at Best Western Plus Park Place Inn & Suites, responded to this review
Dear vikir799, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

The staff that was working when we where there, Sara, was so thoughtful and kind. She did everything she could to help us. Instead of being grumpy because she had to work on Thanksgiving she was amazing. The room was very nice, and the pool was great. Very comfortable beds. Thank you Sara!??

The Best Western Plus in Chehalis had everything we needed. The reception staff was very accommodating, finding us a room with handicap grips. The breakfast buffet included a to-order omelette station. The room was quiet and had everything we needed. Even though we didn't use it, the pool was quite large, and the exercise room was complete.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear LindaMG, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

The property was clean and well kept, however for the amount of your stay ($$), that is the minimum expected. The only thing we experienced was the bathroom vent did NOT room odors or steam, therefore it all went directly into the room. The only options was to open the room window while it was raining and cold. Staff was nice and without issue. Rooms where clean.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Anthony, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Monica S Customer Care Representative BEST WESTERN Plus Park Place Inn & Suites

We had an excellent stay at the Best Western. Very convenient location being right off the I-5. Very good choices for breakfast. Friendly staff and our room was very clean, quiet and comfortable. Would recommend the Best Western if you staying in the Chehalis area.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear PearFamily, I would like to thank you for taking the time to complete a review for our property. We value the feedback we receive and will continue to give our guests the best customer service we can offer. I am glad you enjoyed your stay with us! Being located halfway between Seattle and Portland along I-5, many folks traveling find this the perfect place to stop for the night. With places to eat within walking distance, the pool and spa available to relax in after a long day of driving, and the full hot breakfast to fill up on before starting the day, the convenience of staying here is like no other. We hope to see you again when passing through the area and if you have any questions please let us know. Thanks again, Monica S Customer Care Representative

Quick access off of I-5 to this pleasant, quiet hotel. Plenty of parking; rates are decent. Lots of construction works use this hotel because it's clean, quiet and easy to reach the interstate. Breakfast is decent; there are other restaurants nearby if you're looking for more than standard fare.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear TopChef7, I would like to thank you for taking the time to complete a review on our property. We value the feedback we receive and will continue to give our guests the best customer service we can offer. I will be sure to share your compliments and kind words with our staff. They love to hear that their hard work is paying off. We hope you will come back and see us again next time you are in the area! Thanks again, Monica S Customer Care Representative

We booked this hotel as we were attending a wedding nearby. It was chosen based on convenience only. We were pleasantly surprised with the value we received for the money and for the extra attention to detail that the operators offer their guests. At check in we were served cookies and offered coffee. In our room, We had a keurig with pods, disinfectant wipes in the phone and on all remotes, plus a snack basket with cheese it's, two waters and a candy bar and fruit snacks... the room was very clean also and the beds were comfy. We had a choice of two papers the next morning along with a full hot or cold breakfast. Staff was helpful... not only did they give an a sewing kit but the clerk threaded my needle for me!!

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear lkchome, Thank you for taking the time to complete a review of our property. We sincerely appreciate your compliments and this fantastic review! It is such a delight to be included in our guests' special event plans and we are happy to hear that you enjoyed your visit! We are proud to offer a wealth of incredible amenities and we are glad you were able to enjoy them. We bake fresh cookies daily as another means of showing our guests how much we appreciate their patronage. It is always the little things that make the biggest impressions! I will be sure to share your comments with our staff. They always appreciate recognition of job well done. We hope you will come back and see us again next time you are in the area! Thanks again, Monica S Customer Care Representative

During our recent two week trip, we stayed at 10 different hotels (5 of which were BW's). This location was near the top and the free breakfast offered was the best of the trip. We stayed in a King suite room that had a separate living area and bedroom. The room had a fridge, and actually had two TV's, (not the we needed it). The free breakfast was top notch. They were doing made to order Omelets, but had other hot food served buffet style. They also had the typical cold offerings, cereal, muffins, etc. my only complaint about the breakfast was there was only two juice offerings (Orange and Cranberry). Great stay.. highly recommend...

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Golfguy043, Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible. I will be sure to pass along to the breakfast staff that you appreciated their hard work, as they love to hear when their hard work is paying off. We are happy to hear you enjoyed your stay with us and look forward to your next visit. If you have any questions, please don't hesitate to contact us. Thanks again, Monica S Customer Care Representative

We normally had good luck with BW hotels, so staying in an unfamiliar we booked with BW. We called ahead and the price was great, so we went on ahead and booked. The staff was so nice upon arrival and very helpful with restaurants. The hotel room smelled so clean and new which was such a nice change from the last 2 hotels we stayed in along our travels this trip. The beds were very very comfortable, and again, so so clean. The omelette breakfast in the am was by far our favorite breakfast during our entire vacation. We stayed a week traveling from Seattle to Bend OR and this breakfast was hands down the best. Amazing!! I wish all BW had this omelette bar

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Danyel J, I'm glad to hear you were pleased with your experience at our hotel. We are centrally located, and that tends to be a perk for our out of town guests. When staying with us, we try to provide the comforts of home- the full hot breakfast, WiFi, indoor pool and spa, and guest laundry. I will pass along to the other employees your appreciation of cleanliness, as well as the helpful nature of the front desk agents you encountered during your stay. They appreciate when guests notice their hard work. We look forward to seeing you again if you are ever back in our area. Thanks again, Monica S Customer Care Representative

This was our first time staying here. Best experience ever. Clean rooms, friendly staff and great breakfast. We will definitely change where we stay in the future and look for Best Western on all our trips, but will definitely always stay here on our way through town.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Lisa T, I would like to thank you for staying with us during your recent trip to the area, as well as for taking the time to complete a review on our property. We always appreciate guest reviews, both the good and the bad, as it helps us ensure we deliver the best customer service possible. I will be sure to pass along to Management that you enjoyed your stay in every aspect, from the cleanliness, service, and comfort. Our employees love to hear when their hard work is appreciated. Please be sure to visit us again should you travel through the Chehalis/Centralia area in the future and let us know if you have any questions in the meantime. Thanks again, Monica S Customer Care Representative

The stay was good and I will stay again. the food was fresh and breakfast was very filling. I plan on staying at this spot in the near future. the parking was good it allowed me to park an 18 wheeler so there you go. hopfully this helps you out

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear James Michael H, Thank you for taking the time to complete a review for our property! We appreciate any and all feedback we receive as it tells us what we are doing correctly and what we need to focus on. We like to give our guests the best we can offer and reviews are a way to ensure that happens. We hope to see you again should your travels bring you back to the Chehalis area. If you have any questions please feel free to contact us! Thanks again, Monica S Customer Care Representative

One of the best BW's we have stayed in. When you travel 50+ nights per year, it seems the little things stand out. Wipes provided for cleaning items like TV controllers, the built in desk with multiple plug ins for electronics. Well thought out! The overall décor was excellent. Great value!!

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Hank B, I would like to thank you for taking the time to complete a review on our property regarding your recent stay with us at the Best Western PLUS Park Place Inn & Suites in Chehalis, WA. Guest reviews let us know what our guests appreciate, as well as what we can improve on. Being located along the I-5 corridor provides convenient lodging for many, and the amenities offered at our property, such as our indoor pool and spa and hot breakfast daily featuring the omelet bar, provide guests with the complete package for even the briefest of stays. Should you travel through the area in the future, we would like the opportunity to again provide you with the outstanding customer service you experienced during your recent stay. If you have any questions in the meantime, please let us know! Thanks again, Monica S Customer Care Representative

Drove an extra 24 miles to stay here again and it did NOT disappoint. Stayed here Sept 2015 and was impressed then also. Employees very accommodating, hotel is very well kept, bed very comfortable, and breakfast is the best of all Best Westerns. Great stay for a reasonable price.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Tammy L, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S Customer Care Representative

We always enjoy staying at this Best Western. We come every year for the Timberland Kennel Club dog show. There are cheaper hotels, but not as dog friendly, clean, great staff (they even bake cookies), great rooms, and a great breakfasts. My only comment is that the beds in our room were very firm. We highly recommend this hotel for a goid rest and especially if you are traveling with your furry family members.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Mariko S, Thank you for taking the time to complete a review for our property. We like to receive the feedback from our guests so we know what we are doing right and what we need to work on. We strive to make sure each guest has a comfortable and relaxing visit, including their four legged furry companions. I will be sure to mention your compliments to the staff. They always enjoy hearing when their hard work is paying off. We hope to see you again when you travel through the area. If you have any questions in the meantime, please let us know! Thanks again, Monica S Customer Care Representative

After visiting Mt Rainier, we were passing through looking for the closest BW, because we always stay at BW! We got a King suite, the room was clean, had free snacks, and was pretty comfortable - but pretty dated and little dark. There's a subway next door, and a gas station, and the staff recommended where to eat.... and where not to eat. A clean, comfy place to stay!

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear elinzabeth, Your feedback is very important to us, and with feedback, good or bad, we can continue to improve and provide the very best is customer service and product in the future. I am very happy to hear that you found your room to be clean and comfortable. Thank you again for taking the time to submit a review, and we look forward to seeing you in the future to provide you with another comfortable and enjoyable stay. Monica S Customer Care Representative

On the way to the Oregon Coast, we stopped at the Puyallup Fair "for a little while"> Well, that wound up lasting 9 hours. We were barely past Olympia when I annonced that I wasn't gonna drive for much longer. It was 7 pm, and I was done. My wife looked up hotels on the way, and this one popped up. Well, that's perfect! Always prefer BW hotels. The nice lady at the desk was very helpful and efficient. It took no time for me to get checked in. All the while, we carried on a very pleasant conversation. And the price she quoted was in line with other similar hotels. I paid less due to being in the Rewards Club, and having a Retired Military discount. We landed in room 318. One of the largest in the place. Looked clean, and smelled clean. Bathroom was spotless. Even the couch, which for any hotel is saying something. The only issue is the remote control for the TV. The volume control and the mute button refused to work at all. Since we really don't watch TV unless were ona trip, we really don't care. But sooner or later, someone's gonna pitch a major fit over it. Should we ever need to stay in Chehalis again, it'll be here.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear shop99er, I can't think of a nicer compliment than what you posted about our hotel. At The Best Western Plus Park Place Inn & Suites we truly want the people who stay with us to have a great experience and we appreciate your letting us know. We hope you will visit us again when you're in the area. Thanks again, Monica S Customer Care Representative

Love this hotel! The bed was so comfortable, just right hardness to it. Wish we took a look as to the maker of the mattress. The staff was very polite and helpful. We only stayed for less the 12 hours so cannot comment on the amenities. Our room had a lot of solid surface to put your suite case so no need to put things on the floor and a nice sitting area. It was very clean. Note: My "value" is a 3 because we stayed less than 12 hours.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 808LApo, Thank you very much for your comments concerning your stay with us. I am glad you enjoyed your room and also experienced great customer service, a trait we pride ourselves in. Please come and stay with us again the next time you are in the area. Our property has been going through many positive changes and renovations, and I'm sure you're next stay will be even better! Thanks again, Monica S Customer Care Representative

after a stressful night in another hotel nearby we had to check out of there and had no where to go to. Came across the BW and they got us in with no notice beforehand and it was very very nice. had made to order omelets if we wanted them and lots of other food for breakfast. would stay there again and recommend it to anyone who needed a place to stay in that area.

Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Willard R, Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible. I will be sure to pass along your appreciation to our team and to the breakfast staff to let them know you enjoyed breakfast. They always like to hear when their hard work is paying off. Again, we are happy to hear you enjoyed your stay with us and look forward to your next visit! If you have any questions, please do not hesitate to contact us. Thanks, Monica S Customer Care Representative

This property has been recently purchased by a new operator and the prices have been increased substantially. They used to have a nice little wine/beer selection, but don't have a permit at this time. They still offer a great little breakfast and on Wednesday nights they had light foods such as cheese, breads, fruit and soft drinks.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear B-man71, Thank you for taking the time to complete a survey about our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our peak season pricing is comparable to similar properties of the same rating in the area. We feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies. We hope that our peak season rates did not deter you from staying with us again if ever in the area. Thanks again, Monica S Customer Care Representative

We stayed here while traveling with our dog and it was great. We have stayed at some rather sketchy hotels that take pets but these folks do it right. Pergo floors! Comfy beds & breakfast with nice folks at the front. But if you book via an online service you should call to make sure there is a dog room waiting for you! We checked in and ended up with the last dog room even tho we had prepaid.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear erikashaffer, Thank you for taking the time to complete a review of our property. Our team works hard to provide the best customer service possible to each and every guest, including their furry four-footed companions. I'm glad to hear we were able to achieve that goal during your stay. We look forward to seeing you again if you are ever in our local area. Thanks again, Monica S Customer Care Representative

Gas station and restaurants nearby , close by I - 5 . Cleaning tissue provided for TV remote control and I am pleased with this thoughtfulness, So I am very appreciative of it. For breakfast, you can have your choice of ingredients in your omelette.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Anna X, Thank you for such a positive review! I will be sure to share your compliments and kind words with our staff. Every member of our team works hard every day to provide the best customer service possible. I am happy to see that we were able to accomplish this goal during your stay. We look forward to seeing you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

We arrived here at 2:00 AM. Left at around 6:30 AM. The cost was high but it wasn't their fault that we arrived so late. Room was large with nice flooring. No carpet. Everything was clean. Breakfast was good and they even had fresh made to order omelette. Yum! Would go back and hopefully stay longer.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear KathleenT288, Thank you for taking the time to submit a review about our property. I will be sure to share your compliments with our staff. Our number one goal is to provide the best customer service possible to every guest. I am glad that we were able to achieve that goal during your stay. We believe that breakfast is the most important meal, and we strive to assure that each guest leaves satisfied and ready to start their day. I'm sure the breakfast staff will be happy to hear of your appreciation for the made to order omelet bar. Thanks again. We look forward to seeing you in the future if you're ever in the area. Monica S Customer Service Representative

We were 2 couples visiting the area for a few days in July, 2016. We had 2 rooms - one more economical with a trailer parking lot view and the other was a larger rather nice room. (photo below) Tubs were super small but fine. Small fridge and microwave in both are convenient. Breakfast is from 7 to 9:30 and was decent and included a made to order omelette station. Coffee and tea always available. Convenience store close by, as was Denny's and others. Staff were kind and efficient - we had a clogged drain that was tended to within an hour! Overall - a decent Best Western experience!

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Lori M, Thank you for such a positive review! I will be sure to share your compliments and kind words with our staff. Every member of our team works hard every day to provide the best customer service possible. I am happy to see that we were able to accomplish this goal during your stay. We look forward to seeing you again if you are ever in the area. Thanks again, Monica S Customer Service Representative

Needed a place, a day ahead we called and got the last room available. Typical chain room, but what I liked was the long counter that extended nearly the depth of the room..handy. decent beds, walking distance to Dennys and Subway. Custom omelet offered in free breakfast. Small parking lot.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Travel4GolfAnywhere, Thank you for taking the time to write a review about our property. I will be sure to share your compliments with our staff. Our entire team works hard every day to assure that each guest experiences superior customer service and has a relaxing and comfortable stay. We look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Care Representative

I expected a standard mid-range hotel experience, and was pleasantly surprised. The hotel has been recently updated and the color scheme is warm and welcoming. My room was small (one queen bed), but included a microwave, mini fridge, and a very nice business desk set up with multiple connections for laptops and other devices. The room was spotlessly clean, and it is apparent that this hotel is taking proactive measures to prevent the modern scourge of bedbugs. Also, they are very environmentally conscious, having body wash, shampoo, and conditioner dispensers in the shower and separate colored washcloths to use for makeup removal. The complimentary breakfast was a nice surprise, with made to order omelets in addition to the usual hot/cold foods and make your own waffles. Staff was friendly and helpful at all hours of the day and night.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear midwest_traveler46, Thank you for such a positive review! I will be sure to share your compliments and kind words with our staff. Every member of our team works hard every day to provide the best customer service possible. I am happy to see that we were able to accomplish this goal during your stay. We look forward to seeing you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

Nice and clean. Comfy and safe feeling. Great rooms. Good breakfast area and food. Elevators work fast. Easy to get on and off of the freeway. Lots of restaurants in the area. Close to things to see and do.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Mary H, Thank you so much for such a positive review! Our entire team goes out of their way every day to assure that each guest has a comfortable and relaxing stay. Recognition of a job well done is always appreciated! We look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Care Representative

There is no disputing that fact that this property is nice. The location is fantastic, the rooms are clean and fairly quiet, and the curb appeal is good. But, I can't get past the price. For a town the size of Chehalis, this has to be one of the most expensive, if not the most expensive, places to stay. My room was large, two queen beds, a desk and chair, a small couch and table and a decent bathroom. But there are other choices that have the same amenities at a lesser cost. So why did I stay here? Because I had stayed here 6 years ago and knew the place would be clean and quiet. But after staying for two nights, I checked around and found I could stay at a close by location at less than half the price. My room set me back $168 per night. I have stayed at hotels in big cities for about the same price. Oh yeah, it does come with a breakfast. It is the usual cereal, omelettes, juice and coffee - not what I call a nice breakfast. Yes, I slept well, but I had to endure the shriek bark of a small dog right down the hall. I don't travel with a little yapping dog, and I wish nicer places, such as this place touts itself, would not allow dogs or cats or pets. There are other places that will. Would I stay here again. No.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear KTBlount, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. However, our peak season pricing is comparable to similar properties of the same rating in the area. We feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks again, Monica Spargur Customer Care Representative

I stay here when ever I am in the area. The hotel is pet friendly and there is actually a grassy place for your pet. It is the best place to stay for business or pleasure centrally located to see the area. The bed is very comfortable and the breakfast is always hot and fresh. The pool area is clean and the hot tub is good for relaxing when the workday has been too long but, the fitness center could use a rowing machine.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Victoria C, Thank you for such a positive review! Our entire team works hard every day to provide the best customer service possible. I'm glad to hear that we were able to achieve that goal during your stay. We strive to make sure each guest has a comfortable and relaxing visit, including their four legged furry companions. I will be sure to mention your compliments to the breakfast staff. They always enjoy hearing when their hard work is paying off. Thanks again, Monica S Customer Care Representative

when I checked in the person at the desk said nothing when I handed her my I. d. she had no greeting nor did she say thanks for staying with us it was like she was a deaf mute I told the manager about it the next morning

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Maximiliano M, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Monica S Customer Care Representative

Stayed for a softball tournament weekend in Centralia. The suite was perfect for our family of three. Daughter loved the extra room, girls were able to hangout and we had more space than any other hotel stay of the summer. There was complimentary breakfast and I would have given our stay 5 stars had the breakfast been a little better. Definitely would stay here again!

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear MrHendu, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S, Customer Service Representative

We stayed here for a quick visit to family in the area. The omelette bar was a great addition to the breakfast menu, though my children had a hard time finding options other than that for them to eat. Some fresh fruit would have been great for them. The pool hours were not great. Partially this is due to the fact that we were still in Eastern Time Zone, but with kids, I would expect many kids want to swim before checkout and with an opening of 9 am, that was a little tight. I really liked having the shower toiletries right in the shower, though our conditioner dispenser was not working. But the idea is very helpful. Overall a nice hotel, and we would stay there again when in town.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Anna Marie W, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S, Customer Service Representative

Rooms were clean, Amenities okay, Breakfast could have been better, but there was a good selection and if you like eggs there was an employee making personalized omelettes. I would have liked some fresh fruit instead of canned fruit and a few more hot choices, and hot chocolate. I thought the price for this hotel was too high and felt like it should be lower priced for this area.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Juli H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S Customer Service Representative

Very pleasant staff. Helpful and professional. Made an extended stay very comfortable. Even had to make some last minute changes to upcoming reservations, and the staff were supportive and resourceful.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Michael S, Thank you for taking the time to write a review of our property. Our staff works hard every day to make sure that every guest has a comfortable and relaxing stay. They love to hear when their hard work pays off. We look forward to seeing you again next time you are in the area. Thanks again, Monica S Customer Service Representative

This hotel has better amenities than the BW Pony Soldier, where I often stay during business trips to Portland, OR. The staff are very helpful and courteous. They recommended the Rib Eye steak house, which was a cut above Outback Steakhouse

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear culturevulture94, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thanks again, Monica S Customer Service Representative

In my opinion: After a long day on the road we packed and were looking forward to a relaxing visit to the pool and hot tub. Down for maintenance was the staff's report. No discounts offered due to this problem. This is the 3rd time this has happened to us in the last year at a Best Western. :-( Staff was appropriate but made no effort to go above and beyond. Parking was extremely tight and we have a small car. Our first floor booking request put us on the 3rd floor next to the elevator to contend with patrons noise ALL NIGHT LONG. On a brighter note: Room was very nice, the heating and cooling unit had a thermostat and was exceptionally quiet. The complimentary breakfast was exceptional with made to order omelets and good variety of selections.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Rupert B, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks again, Monica S Customer Care Representative

Excellent, clean, well-kept facility. Staff efficient, pleasant and thoughtful. Breakfast was over-the-top. Couldn't have asked for a better place to stay at any price, but the price was very reasonable.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Franklin R, Thank you for the great review! We believe breakfast is the most important meal of the day, so we like to give plenty of options for everyone. I'm glad to hear everyone was friendly and courteous during your stay with us. We hope to see you again when passing through the area. Thanks again, Monica S Customer Care Representative

A very nice, comfortable and clean hotel. I have stayed here on numerous occasions and have never been disappointed. From the indoor pool to the breakfast buffet.. everything is always wonderful. I would recommend this hotel for anyone visiting the Centralia/Chehalis Washington area.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Robert D, What a great review! We strive to give the best customer service possible, to make sure our guests keep returning. We think breakfast is the most important meal of the day, we can start you off right with full hot breakfast and made to order omelets. We hope to see you again soon. Thanks again, Monica S Customer Care Representative

We stay at this facility every time we visit our family in Chehalis. All the people working here are welcoming, friendly and more than willing to help with anything we need. We especially like that our 2 Welsh Corgis are welcome too. They even provided dog blanket for us one time. The breakfast is also a big draw. Made to order omelets, biscuits and gravy, waffles, scrambled eggs and much more. Overall Wonderful!

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Sharon R, Thank you for such a positive review! Our entire team works hard every day to provide the best customer service possible. I'm glad to hear that we were able to achieve that goal during your stay. We strive to make sure each guest has a comfortable and relaxing visit, including their four legged furry companions. I will be sure to mention your compliments to the breakfast staff. They always enjoy hearing when their hard work is paying off. Thanks again, Monica S Customer Care Representative

My usual hotel was booked so I took a chance on this Best Western based on the great reviews it receives. I was pleasantly surprised, I don't stay at many BWs and this one was quite nice and very convenient right off of I5. I like that there are a few food options within walking distance and a gas station right next door. The best part was they have a fresh omelet bar available with the usual breakfast offerings.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear TRC70, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

This room had the best bed that I remember having in a hotel. The room was clean and neat. We used the hot tub, but not the pool. I have hip issues and the pool stairs were too steep. The breakfast was great.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Linda L, Thank you for taking the time to write a review of our property. We are glad to hear that you were satisfied with your room. We value all feedback received and do our best to heed the advice of our guests in order to better serve future guests. We apologize that the steep stairs prevented you from accessing the pool. For future reference, we do have a disabled lift, located to the right of the pool stairs. If you mention to the front desk agent that you need assistance, they will be more than happy to operate the lift for you during your next stay. Thanks again, Monica S Customer Service Representative

The room was a nice size but had a very strong dog smell. When discussing this with the front desk they offered no solution other then to let the cleaning staff know to clean better the next day. We only stayed one night so this was no help. If not for the awful dog smell and not helpful front desk person this probably would have been a decent place.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear heater86, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040. Sincerely, Monica Spargur Customer Care Representative

Stopped here overnight on a vacation road trip, and was pleasantly surprised. The rooms were overly large, extremely clean and reasonably priced. We stayed in a double queen room, which also had a sofa bed, table and chairs, microwave and fridge and work station. The beds were comfy, and the room had lots of plug ins to recharge electronics. The free wifi worked great. There were plenty of big fluffy towels. Although the hotel is located right on the freeway, it was very quiet inside. The pool and hot tub was nice and clean and the water in the pool was nice and warm. The free breakfast was better than most, with omelets made to order, which we really appreciated. The staff was friendly and efficient. Would definitely recommend this place!

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Kathleen N, Dear Lynda Olsen, Thank you for taking the time to write a review of our property. Your business is very important to us and we value your feedback. We pride ourselves on keeping our hotel in tip-top shape, both in functionality and appearance. Our team works hard every day to provide the best customer service possible. I'm glad we were able to achieve that goal during your stay. We hope to see you again soon. Thanks again, Monica Spargur Customer Care Representative

Dead easy to find off I5, friendly check in, the room was great, spacious and comfortable beds. Coffee is on tap all day, breakfast was good. All in all, there is nothing exceptional about it, it's not pretentious, but absolutely nothing to criticise.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear johnnykemp, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Monica Spargur Customer Care Representative

Everyone we came in contact with were great. The person that took care of the breakfast room made omelets that were perfectly cooked. Generally, I find Bestwesterns to be comfortable for the price. This one was exceptional. I hope they keep it up.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Dennis B, Thank you for such a positive review! I will be sure to tell the breakfast staff of your kind words and compliments. They work hard every day to make sure that each guest leaves satisfied and ready to start their day. We value all feedback received and will continue to give the best customer service possible. We hope to see you again soon. Thanks again, Monica S Customer Service Representative

Our room was very clean and quiet, the bed was super-comfortable and the desk work space was great. No signs of wear and tear in the room or corridors, so remodeling must have been done recently. Staff members were very helpful and courteous. Breakfast was sufficient to get us started on our way the next morning. The hotel is located right off of I-5 exit 76 in a rather busy area. Denny's and convenience/fuel marts are adjacent. More complete dining options two exits north (#79), about five minutes away. Would stay there again if traveling in the area.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear NeverPayFullPrice, Thank you for taking the time to complete a review of our property. We are glad you enjoyed your stay. We pride ourselves on keeping our hotel in tip top shape in both functionality and appearance. I will be sure to tell the staff of your positive remarks. They always appreciate recognition of a job well done. We hope to see you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

The staff are always so friendly and treat us so well. Great breakfast. Rooms clean and beds comfy. Don't know what else to say as always stay there and it is great. Haven't tried the pool but looks clean and well kept up

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear moe217, Thank you for such a positive review. We value all feedback received. We, as a team, work hard each day to make sure that each guest has a comfortable and relaxing stay. I will be sure to tell the staff of your kind words. They always appreciate hearing that their hard work is paying off. We hope to see you again soon. Thanks again, Monica S Customer Service Representative

it was nice! verry friendly staff and yummy breakfast! i would deffinatly tell others to stay there! on a trip with my girlscouts.. nice motel and pool clean rooms very well kept would of liked it a bit cheaper

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Shelbe R, Thank you for taking the time to complete a review of our property. We appreciate the positive comments. Our staff works hard every day to give the best customer service possible. I'm glad we were able to achieve this goal during your stay. We look forward to seeing you again if you are ever in the Chehalis area. Thanks again, Monica S Customer Service Representative

Small and quiet place to stay with made to order omelette for breakfast. Very helpful staff. Clearly the best option in the area. City of Chehalis offers few amenities but Centralia is just up the road.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear LarryandMaureen, Thank you for such a great review. We appreciate all the feedback we receive. I will be sure to pass along to our staff that you appreciated their hard work as they love to hear when their efforts are paying off. We are happy to hear you enjoyed your stay with us and look forward to your next visit! Thanks again, Monica Customer Service Representative

We enjoyed riding the beach cruiser bikes that are free for use from the front of the hotel. The breakfast was wonderful. Lots of variety and options. The staff at the hotel were amazing. The swimming pool was very warm and the perfect size for the family. Room and bed were great. We slept well.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Kelli H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Monica S, Customer Service Representative

With the few decent hotel options in the Chehalis area, Best Western Plus was a great option. It's a nice, clean and comfortable. The check in staff was average, not overly helpful or welcoming. However, the room itself was very nice for the price we paid, plus the breakfast was very good with a nice variety. Overall a good stay and we'll be back when we are in the area.

Terra G, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Suzanne V, Thank you for taking the time to write a review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will be sure to forward your compliments to the breakfast staff. They always appreciate recognition of a job well done. We hope to see you again soon. Monica S Customer Care Representative

This hotel has the cleanliness and comfort I have come to expect from Best Western properties, but I will never stay anywhere else in the area because it has complimentary car charging. There is a supercharger just 15 minutes up the road, but this is so much more convenient.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear kathrynreynoldm, Thank you for completing the survey regarding your recent stay at our property. I will be sure to forward your compliments to our staff. Our entire team works hard every day to ensure that each guest has a comfortable and relaxing stay. Recognition of a job well done is always appreciated. Our hotel recently became part of the "Go Green" environmental awareness movement, with the installation of motion sensor lights and the car charging station. I am glad you are able to take advantage of this amenity, and that it is a reason to earn your loyalty to our hotel when you visit Chehalis. We look forward to seeing you again the next time you are in the area. Thanks again, Monica S Customer Service Representative

This really is the only place we consider to stay when we visit my wife's parents in Chehalis. The staff are always excellent, the amenities like the pool are a bonus and the hot breakfast saves time and money.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear B-man71, Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible. I will be sure to pass along your appreciation to our team and to the breakfast staff to let them know you enjoyed breakfast. They always like to hear when their hard work is paying off. Again, we are happy to hear you enjoyed your stay with us and look forward to your next visit! If you have any question, please do not hesitate to contact us. Monica S Customer Service Representative

This was a nice hotel for a two day business trip. I felt the staff was polite and cared about the quality of their work. My room was very neat and clean. The hotel appears a little dated, but do I care? Nope, I couldn't care less. I care about the staff and is the place clean and it exceeded expectations. The hotel location was convenient to my meetings in Centralia and near the highway.

Terra G, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Gewehrsmann, Thank you for writing such a positive review. Our main goal as a team is to provide the best customer service possible. I'm happy to hear that we were able to achieve that goal during your stay. We look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Service Representative

I was gladly surprised that my room had an easy connection to HDMI cable to the desk which made it easier for me to transform the TV into a second Monitor. Something that I struggle with in all hotels. This is my first time in a Best Western. Certainly I will look for more hotels from this chain.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Arturo C, Thank you for taking the time to write a review of our hotel. I am glad that you were able to take advantage of the hdmi ports available in your room. We appreciate your loyalty to the Best Western brand and look forward to seeing you again if ever in the area. Thanks again, Monica S Customer Care Representative

There are not many decent choices of hotels in the Centralia/Chehalis area. This is one of the good choices. Our suite was large, clean, and comfortable. The included breakfast was one of the best with made to order omelets available as well as scrambled eggs, sausage, waffles, toast, and the other usual options. There is charging station available in the parking lot for electric or hybrid cars which was great for us. The only downside is that it is not really close to much of anything (although that being said, these are small towns and nothing is very far away either) just nothing within walking distance. The staff is very friendly and helpful. If you need to stay in the area, this is one of the better choices.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Mary Ellen W, Thank you for such a great review of our property! I'm happy to hear that you enjoyed your stay with us. We believe that breakfast is the most important meal of the day. Our breakfast staff go out of their way to make sure that each guest leaves satisfied and ready to start their day. I will be sure to forward your compliments to our entire staff. They will be glad to hear that their hard work is paying off. Thanks again, Monica S Customer Care Representative

I am super picky about hotel beds. I can say, without a doubt, that this was one of the most comfortable beds I have slept in besides my own! Check-in process was easy and very accommodating. Although we didn't eat breakfast there, the food smelled wonderful. I would highly recommend this hotel.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 75theresab, Thank you for the positive review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thanks again, Monica S Customer Care Representative

A bit expensive but understandable because of the demands for good hotels on the I-5 corridor. The breakfast was good. Very crowded with travelers going somewhere else. Everyone seemed to just be stopping for the night. The fitness room was very small and always had someone in it so I skipped that. The pool and hot tub was small and also always used by other guests.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Denise B, Thank you for taking the time to review our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thanks again, Monica S Customer Service Representative

The staff were all pleasant and friendly. The omelet bar was an unexpected surprise. The rooms are well laid out with plenty of space to put your belongings. Despite the convenience of the freeway off ramp, the hotel was surprisingly quiet. The televisions had DVD players attached, so you can watch movies. I didn't, but if I had realized it, I would have brought my favorite movie.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Laura H, Thank you for taking the time to review our hotel. We appreciate your kind words and compliments. Our staff strives to provide the best customer service possible and I'm glad they achieved that goal during your stay. We hope to see you again if you are ever in the area. Thanks again, Monica S Customer Care Representative

We loved the experience here. Good customer service, nice room, and good breakfast. With the exception of the train, and it wasn't terribly loud, we had a great night. Kit Carson restaurant is nearby, and the food is decent if not inspiring. The bar is cool.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 1989PR1, Thank you for taking the time to write a review of our property. We are happy to hear you had such a wonderful stay with us. We strive to make sure every guest leaves our hotel happy and wanting to return. I'm glad to hear our staff provided good customer service and we hope to see you again soon. Thank you, Monica S Customer Service Representative

We had a great visit, staff was nice and hotel was well maintained and clean. Omlets made to order at breakfast was a nice touch. Would definitely stay here again if we are looking for a place in the area.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Robert W, Thank you for the wonderful review. We strive to give the best customer service possible, and I'm glad we were able to provide that for you. I'm also happy to hear that all staff was friendly and courteous during your stay with us. We hope to see you again if ever in the area. Thanks again, Monica S Customer Service Representative

We are fans of Best Western. Just wanted to give a shout out to Jasmine. Friendly, courteous, and excellent omelette! Thank you again. Rates are reasonable and the amenities are great. Who doesn't love a hot tub after hours on the road! The rooms are always clean, and staff are always willing to go above and beyond. From Smokey Point To Seaside, we love Best Westerns!

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Janice H, Thank you for taking the time to write a review of our property. I will be sure to tell Jasmine of your compliment. She is one of our newest team members. It is always nice to hear that our trainees are doing a great job! We appreciate your loyalty to the Best Western brand and look forward to seeing you again the next time you are in our area. Thanks again, Monica S Customer Service Representative

I had a nice conferrable stay. The location is close to the river so I don't have to drive a long way in the morning or evening. The breakfast is just what I need before I leave in the morning. I think the only drawback is the parking lot and the time breakfast is served. I sometimes bring my boat and its quite cramped in the parking lot. However The clerks allow me to disconnect my boat and use two parking spaces. This is ok, but it would be nice to have designated boat area. The other aspect is if the offered a early bird breakfast at about 05:30 for fishermen. This would be great so I don't have to rush in the morning after I eat. You could have a signup when making a reservation so the duty cook knows how many people will be coming early.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Harold B, Thank you for taking the time to write a review of our hotel. I am glad to hear that you had a comfortable stay and would like to thank you for your loyalty to our hotel. We do provide "To-Go" breakfast boxes, upon request, for our guests departing earlier than breakfast hours. The front desk agent will provide you with a checklist, allowing you to choose which items you would like. The choices vary from yogurt to mini muffins, bagels, an apple, or a fruit cup, as well as a bottle of water. The night clerk on duty will then prepare this box and have it ready to go at the time you specify. I apologize that we do not have better options for parking for your boat. Unfortunately, there is not much we can do to remedy this situation. We do not have adequate space to provide designated boat parking, as we have 60 parking spaces and 60 guest rooms. Thank you again for your review. We look forward to seeing you again. Monica S Customer Service Representative

This is a perfect little stop along I-5. Nothing spectacular but a nice clean hotel with big rooms, a friendly staff, a solid breakfast in the morning. Extra points for being dog friendly with a nice area in front for dogs to do their business.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear TravelsWithFriday, Thank you for taking the time to write a review for our property. We do our best to make our guests feel at home by trying to accommodate everyone to the best of our ability. We are glad that we could make your stay an enjoyable one. Again thank you for your kind review. We hope to see you again if ever in the local area. Monica S Customer Care Representative

We have stayed in this motel several times over the years but not recently. Returned last weekend, and found the place has even improved! Everything is very well maintained. We had booked a pet friendly room and were delighted to find the room was spacious, light, and there was no stained carpeting that smelled of desinfectant! Instead, there was clean vinyl flooring, which I much appreciated. My two spoiled doggies were very happy, and I was glad to not have to worry about fleas or doggy carpet! Also, the reception clerk hands you a bag on check in with dog treats and potty bags. The beds were very comfortable, the bathroom was impeccable, with dispensers for soap, shampoo and conditioner. TV was easy to use, wireless was fast, fridge was good, temperature was easy to control. We ordered pizza from Sahara's, and it arrived quickly, exactly as ordered, piping hot! Mmhmmm! Great overnight stay at this solid operation! Get a reservation, because this place fills up!

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear nurseinthair, Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible. I will be sure to pass along to the entire staff that you complimented their hard work, as they love to hear when their efforts are appreciated. Every team member goes above and beyond to provide our guests, even those of the four-legged variety, with a comfortable and relaxing stay. We are happy to hear you enjoyed your stay with us and look forward to your next visit. If you have any questions, please don't hesitate to contact us. Thanks again, Monica S Customer Care Representative

Our room was very clean and comfortable. Bathroom very nice. Breakfast was good with freshly made omelets and many other choices. My only complaint and it is a pretty big one is that I personally told the gentleman who was cleaning the room across the hall from me that we would NOT need room service and asked him to change a couple of towels which he gave to me. Later, I went back to him, handed the card over which said "No room service required" (or something similar). I then told him again that we did NOT need any room service. It was a polite way of asking them to stay out of my room. When we returned later in the day, sure enough they had been in the room, done garbage, straightened bed etc. Not sure what they were looking for and not sure what I am missing, but I was very unhappy that my wishes were not honored.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Sandy L, Thank you for taking the time to write a review for our establishment. I apologize for housekeeping staff servicing your room after your request for no service. The gentleman in question is a very new employee and still in the training process. We have certain requirements we must abide by according to the health department, with service being a necessity every second day. The new employee may have misunderstood that this policy was not required daily. Whatever the cause, I am sorry for the inconvenience. I hope that you will give us a second chance to exceed your expectations if you are in the local area again. Thanks again, Monica Customer Care Representative

We were pleasantly surprised by how good the free breakfast was. They had waffles, an omelete bar and even biscuits and gravy! The staff was friendly, and the hotle was very clean. Great place to stay.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Amy K, Thank you very much for your comments concerning your stay with us. I am glad you enjoyed our breakfast and also experienced great customer service, a trait we pride ourselves in. Please come and stay with us again the next time you are in the area. Thanks again, Monica S Customer Care Representative

The customer service and staff at this hotel is exceptional, hotel is very quite, reasonably priced, and rooms are updated with modern amenity's. They offer a good selection for breakfast including making fresh omelets upon request.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Randy J, Thank you for all the wonderful things you mentioned about our hotel. I will be sure to forward your compliments to our staff. We strive to give the best customer service possible, making sure all our guests leave happy. We hope to see you again if you are ever traveling through the area. Thanks again, Monica S Customer Care Representative

We had such a great stop here. I reserved online about an hour before we got there. Nice reception. It smelled clean when we walked in. We loved our room. Very pet friendly. We even got a doggy bag with two dog treats and poop bags . Very clean room. The conditioner didn't work but I didn't mention it as I didn't need it. They put sanitation wipes on the remote and phone so you could wipe them off :) we will definitely stay there again if we are passing through, heck we would stay there for our whole vacation!

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Trip Advisor Member, Thank you for your positive review. It was a pleasure to have you as a guest at our hotel. We are happy to hear that the small amenities, such as the special doggy treat bags. are appreciated. We strive to make each visitor, including those of the canine variety, as comfortable as possible. We look forward to seeing you (and your furry friend) again if you are ever in the area. Thanks again, Monica S Customer Care Representative

We stayed here with a Christmas work thing yet we lived just 5 miles away.. Nice rooms a little crammed. But the front desk was short and no very polite.. Yes my boyfriend and I went to Christmas party for work and the front desk person was very rude and made us feel unwelcome. we left after 4 hours and we were not there for 3 hours and we payed for the room before midnight. Which was a waste of money.. Over priced rooms.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Josh Nicole W, Thank you for taking the time to write a review of our hotel. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thanks again, Monica S Customer Care Representative

I usually insist on the top floor. Being tired and a Weekday I didn't. Although I could hear people coming and going as well as showering it was nice and quiet. Super friendly staff, very well spaced well cleaned room. I would recommend it to people that are not name snobs.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear RNTraveler_13, Thank you for taking the time to write a review of our property. I am glad you were able to get a restful sleep. Thank you for your kind words and compliments. I will be sure to let our housekeeping staff know that their hard work is appreciated. Thanks again, Monica S Customer Care Representative

I've stayed at this property MANY times over the past few years on business and it was by far the worst night of sleep I have received. The bed was horrible and actually ended up moving to the chair and ottoman at about 2:30am until I had to get ready for work at 4:45am. I've always had good experiences with this hotel in the past and has been my preferred hotel when in the area on business...after this experience I will be re-thinking where I stay in the future while on business.

Michel R, Customer Service Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Paul R, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I sincerely hope that you decide to stay with us again. If the problem reoccurs, please do not hesitate to contact the front desk agent. She will do what she can to make your stay more comfortable, including changing you to a room that has a different brand or type of mattress. Again, thank you for taking the time to complete a review and we are sorry for your uncomfortable night. Monica S Customer Service Representative

This is a great place to stay when you are in the Chehalis/Centralia area. First, all the rooms are nicely furnished and the suites are very spacious. There are great amenities including a pool with spa, a small fitness area, meeting rooms and even a selection of wines and beers you can purchase right on site. Make sure you hit the freshly baked cookies at the front desk in the afternoons. Staff are very friendly and helpful with whatever you need. The rates are reasonable especially if you can use the government/military rate. We stay here whenever we visit my wife's folks and their other daughter and family stay here when they visit as well.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear B-man71, Thank you for such a positive review and kind words. I will be sure to forward your compliments to our team. Recognition of a job well done is always appreciated and encourages high team morale. We appreciate your loyalty to our hotel and look forward to seeing you again the next time you are in the area. Thanks again, Monica Spargur Customer Care Representative

I was pleasantly surprised at how nice this little hotel in a very little town off a main road was so comfortable. The Chevron and Denny's next door made it easy to get all my travel fly by needs easily taken care of. The welcome water bottles and candy in my room were a nice unexpected treat.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Sharon D, Thank you for your wonderful review. We appreciate your compliments. Our housekeeping staff works hard to keep our hotel nice and clean, adding gift bowls as an extra token of welcome in all suites. I will be sure to pass along your appreciation for their hard work to them. We look forward to seeing you again if you are ever in the area. Thanks again, Monica S

We have stayed at this Best Western several times when my daughters softball team plays nearby. We are never disappointed and the staff is always friendly and responds quickly to any request and breakfast is always fresh and ready early to boot. My husband has also used Best Western when traveling for business and has had similar experiences at other locations in Oregon.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Cynthia B, Thank you for the great review! We value all feedback received and we appreciate your loyalty to our hotel. I will be sure to let the breakfast staff know how much you enjoyed your breakfast. It's been said that breakfast is the most important meal, especially for growing athletic teens. We hope to see you again the next time your team plays in our area. Thanks Again, Monica Spargur Customer Care Representative

I was surprised this hotel was as nice as it is. Very comfortable mattress & pillows. Very clean and quiet. Good breakfast in a nice breakfast area. Great coffee didn't have to go to Starbucks to get my fix.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Jennifer W, Thank you for the positive review of our property. I will be sure to tell the housekeeping and breakfast staff that you complimented their efforts. They work hard every day to keep our hotel up to tip top standards to make each guest feel welcome and comfortable. We hope to see you again if you are ever in the area. Thank you again, Monica S Customer Care Representative

Very clean and super friendly staff. They had recommendations for places to eat and things to do. I love Best Western but have never stayed in one of their suites. Will tell all my friends how good it is.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear carolhG5147US, I would like to thank you for taking the time to submit a review on our property. We appreciate any and all feedback and are very pleased to hear you had a wonderful experience with us. I will be sure to pass along your kind comments to management, housekeeping, and the rest of the front desk staff. We are always excited to hear about a guest having a good experience and for them to make a return trip! Thank you, Monica Spargur Customer Care Representative

We have been looking at real estate in the area and decided to stay in Chehalis as a convenient location for viewing properties. We booked this property after seeing the reviews on TripAdvisor and we were very, very happy with our choice! Vanessa the Front Desk Representative that greeted us was just AWESOME. She was truly one of the most warm, hospitable and hellpful hotel staff members that we have encountered during our world travels. Anything we needed she was right there to help!!! I asked her how long she had been with Best Western and she said a couple of months. I was shocked because she seemed like she had years of experience and handled all of our requests with grace, warmth and the utmost in professionalism. I hope this delightful lady is recognized for her excellent service!! We stayed in a beautiful King Suite and it was VERY well laid out and functioned so well for us. The bedroom was completely separate from a FULL living room with all of the great amenities. I also loved the beautiful frosted glass french doors that closed between the bedroom and living room. For what we got, we felt the price was very fair!!!! It may seem a little high when you book it but I highly recommend it because other hotels in the area may be a little cheaper but you do get what you pay for! In closing, thank you to Vanessa and all of the other helpful staff at this beautiful and convenient hotel. We will recommend to family and friends and stay there again, ourselves, should the need arise, without hesitation!!!

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear dpkirkpatrick, Thank you for your glowing review of our establishment. Our entire staff work hard every day to insure our guests a comfortable and rewarding stay. I will be sure to forward your compliments to Front Desk Agent Vanessa. It's wonderful to hear that one of our newest team members is doing so well. I'm sure she will appreciate the recognition of a job well done. We value all feedback in order for us to make improvements and renovations according to the needs of our guests. We pride ourselves on having a beautiful and modern property and encourage you to return if ever the need arises. Thank You, Monica Customer Care Representative

Nice clean Best Western close to Outlet Malls and I-5. Oversized comfortable rooms warmly decorated and recently updated. Welcoming staff and a nice breakfast. Close to I-5 and located pretty much directly between Seattle and Portland.

Michel R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear James M, Thank you for writing such a positive review. Guest satisfaction is our number one priority and we appreciate the affirmation that we are doing a good job! We are so glad to hear that your stay with us was an enjoyable one. We hope to see you again if ever in the area. Thank you again, Monica Spargur Customer Care Representative

This hotel is probably the nicest in terms of the total offering in the Centralia/Chehalis area. However, the price they are charging is quite a premium for the area as well. This is especially true when there are multiple hotels within 5 minutes of the location at 1/2 the price. We stayed for 8 nights due to a new baby and while the money I spend is not an issue, I dont like feeling like I over paid for something just because it has what I need. Overall the breakfast and staff were very good, accommodating, and the hotel is nice, newer, clean, and I think that for 1-2 night stay its ok for the price. The pool was a little colder than I would have liked but I only got to use it 2 times for a short period. However, after staying 8 nights I think we paid a little more than was worth for the area. If I was willing to stay about 20 minutes away I could have spend 35% less and had the same quality of hotel. When I come back to the area I will look for other options and this will be my second choice based on price, first choice based on hotels currently in the area.

Michel R, Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Justin Colebrissi, We appreciate your kind words regarding our hotel, and team members. My team as well as myself enjoy hearing that we are doing well. We do what we can to make this a home away from home for those traveling. I apologize for not meeting all your expectations. We strive to offer the best amenities possible, offering an extended breakfast with a made to order omelet bar, and Wednesday night guest appreciation dinner. Our breakfast, and our Best Western is ranked in the top 20 for our district. We offer competitive rates for like hotels in our area. I hope you will reconsider staying with us the next time you are in the area. Again thank you for choosing Best Western where you, "Stay With People Who Care." Kind Regards, Terra Green General Manager

Best place to stay in Chehalis, WA. Clean, comfortable and great breakfast items! I have stayed here on numerous occasions and always look forward to my stay! Remember to pack a suit for the indoor pool and hot tub!

Michel R, Front Desk Agent at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Robert D, Thank you for taking the time to write such a positive review of our establishment. Our entire staff strives to keep our hotel up to the highest standards to provide the best stay possible for our guests. We appreciate your loyalty and look forward to seeing you again soon. Thank you, Monica Night Auditor

I wanted to write you a letter to tell what a great experience we had this weekend at your hotel. We checked in later in the evening. Your front desk employee, Devan, was very helpful and friendly, she handled every request we had without hesitation and with a smile. Made an end to a long day great! The breakfast was delicious and one of the better BW hotel breakfasts I have had. The omelette bar was a nice change of just having waffles as your main choice! It was delicious and warm! The basketball tourney season has just started, but if we head back to your area we will be staying at this hotel for sure!

Michel R, Night Auditor at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Brian D, Thank you for the wonderful review. We are so glad to hear that your stay with us was an enjoyable one. We strive to give the best customer service possible to keep our guests returning. I will be sure to mention your appreciation to front desk agent Devan. We hope to see you again if ever in the area. Thank you Monica Night Auditor

I have stayed here twice now and will return when I am back in the area. The staff are very helpful, it is close to the highway and family I feel safe in the neighborhood and while I do not normally travel with a pet I know that for a nominal fee they can stay with me.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Lynn G, Thank you for taking the time review our property. We are so glad to hear you enjoyed the time you spent with us. We are dog friendly and they are more than welcomed here. We are a perfect location close to the highway, local attractions and only and hour and a half from everything! We hope to see you again when in the area. Thank you Tuneesha Front Office Manager

It started to rain and even though I only had 100 miles to go for my destination I decided to stop for the night with my dog. This might have been a little expensive however it was worth every dime. No problem with my dog, they gave him biscuits at check in. A large room with work area. A good size vanity. More hair and body amenities than any where else I have ever stayed. Definitely the most comfortable bed I have ever had at any motel. Good selection at breakfast.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Ms N, Thank you for taking the time to write a review. We value all feedback we receive and strive to make improvements. We're the perfect spot whether it's just passing by or staying for a few days. We are so glad to hear you enjoyed your room and the other amenities we have to often. Your four-legged friend is just as welcomed here, we hope he enjoyed his goodies. We hope to see you again! Thank you Tuneesha Front Office Manager

We were pleasantly surprised at how awesome this hotel was. From the warm and inviting lobby to the friendly staff. This hotel had everything, indoor pool, great breakfast, workout room, washer and dryers, conference room. Our room was clean with all the amenities you'd want in a room, refrigerator, microwave, coffee maker, hair dryer, complimentary bottled water and free wifi! Everything was clean and new. With easy access off the freeway and several restaurants with in walking distance. We were very impressed!

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear RWarrick, Thank you for the wonderful review. We are so glad to hear that your stay with us was an enjoyable one. We strive to give the best customer service possible, to keep our guests returning. I will be sure to let the housekeeping staff know your appreciation, they work hard to keep our hotel in top shape. We hope to see you again if ever in the area. Thank you Tuneesha Front Office Manager

The staff was very friendly and funny. The rooms were clean and the beds were very comfortable. The breakfast the next morning was great an having the opportunity to order your own omelet choice was great as well. I would definitely stay at this location again if I am in the area. We were here for a wedding and it was wonderful!

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear katherinem844, Thank you for the wonderful review. We strive to give the best customer service possible making sure all our guests leave here happy, so I'm glad to hear all staff was friendly and courteous during your stay. Our housekeeping staff works hard to make sure our hotel and rooms are nice and clean each time a guest walks in. We hope to see you again if ever in the area. Thank you Tuneesha Front Office Manager

We have stayed here 5 separate times in the past year and the staff are always very friendly and helpful. The rooms have always been very clean and the amenities within are attractive and work great. This is our first choice when staying in this area.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Tamara C, Thank you for the wonderful review and your loyalty to our hotel. Our staff works hard to keep the hotel in tip top shape. We are a great stop if just passing by, or staying a few days. We are so glad to hear we are your choice hotel when you come to town. We hope to see you again soon. Thank you Tuneesha Front Office Manager

Very nice clean hotel. Good breakfast. The beds were a little hard and my back hurts but the pillows were very comfy. I loved that the sheets stayed on the whole 2 nights! The only other complaint I had was the soap and shampoo dispenser in the shower! Nothing would come out or they were empty! I only found this out after I was in the shower! Room was very clean and updated. Loved all the plug ins! Very spacious! Overall I would stay here again if I found the need to be in chehalis/centralia area!

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear RAM1959, Thank you for taking the time to write review for our property. I'm sorry to hear the shampoo and conditioner dispenser did not work properly during your stay with us. We are glad to hear you enjoyed the breakfast. Its the most important meal of the day, and we have plenty options to chose from. We hope to see you again if ever in the area. Thank you Tuneesha Front Office Manager

The rooms have been modernized with plenty of power outlets. it looks like everything in the room is new. When traveling on business I like to get a room with a refrigerator and microwave - which this room did. Its just too bad I couldn't stay longer.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Michael A, Thank you for taking the time to write a review. We did remodel in 2012, updating all of our rooms with bigger counters, more outlets and some rooms have hardwood floors, and much more. We do hope to see you again soon. Hopefully next time you can stay longer. Thank you Tuneesha Front Office Manager

So usually I try to find a Homewood a Suites because of their consistency. I have to say I may be checking into more Best Westerns if they are all like this. Maybe it was the newness but it thoroughly addressed most of the complaints people have with hotel rooms (uncomfortable pull outs, etc). We stayed in one if a few king suites and usually one of my family members takes the pullout. Inevitably I hear how the bar cut into their back. This room had a memory foam pullout mattress. No gaps between the couch and the mattress either. In addition, all the remotes had wipes so you knew they were clean, there was a Kuereg in the room with several choices, a bathrobe in the closet and an ample fridge for your cold stuff. It didn't have a full kitchen but we didn't need one on this trip. I would definitely stay there again if I needed to stay nearby.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear RyansMom0208, Thank you for the wonderful review. We strive to give the best customer service possible. We did remodel in 2012 and are always looking to make improvements. The suites are great when you have kids or just want the extra space. We hope to see you again soon if ever in the area. Thank you Tuneesha Front Office Manager

I stopped at this hotel because I was tired, it was raining and I needed rest. It was a good move . I was able to eat locally without needing to drive and then to settle early without excess noise. The room was very comfortable and I was able to rest before the continuation of my journey.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Margaret J, Thank you for the wonderful review. We are glad you were able to get you the rest you needed, before you started the next leg of your journey. We are a great spot with local restaurants, gas stations and fast food you don't have to go far for food. We hope to see you again when passing through the area. Thank you Tuneesha

The hotel was up to it's usual high standards. The room we had had been renovated since our last visit and was very nice. Great selection of tv channels. Internet was excellent with a strong wifi signal. Breakfast with the fresh made to order omelettes is very nice. Staff very friendly and helpful.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Brian K, Thank you for taking the time to review our property. We value all feed back we receive and use that to make improvements. We work hard to make sure this is a home away from home when you step into our hotel. Striving to keep it clean and up to date. We hope to see you again when in the area. Thank you Tuneesha

After reading reviews on TripAdvisor, we were convinced to land at this hotel for nine nights of our visit to the Pacific Northwest. Though locals will tell you there is not much dhappening in Chehalis, it truly is 1 1/2 hours to many sites: the Pacific Coast, Mt. Rainier, Mt. St. Helen's, waterfalls, Portland, Tacoma, Puyallup (where we visited the State Fair). The hotel is right off I-5 in a quiet location. Our king suite had sliding doors to separate the sleeping area from the living area. There were two tvs, a sofa bed, two areas for luggage, and shelves and drawers for storage, in addition to a small fridge and microwave. It was roomy enough for a couple adults and a couple of children. The pool and whirlpool area looked immaculate and I did not see anyone use it in our nine nights there. The bath tub in the room was comfy enough to soak in and bathrobes were provide. The A/C works well, the water got hot, and there were many plugs.Quiet, except for occasional train. Breakfast is best hotel breakfast we've had in a long time. Omelette station with many options or scrambled eggs, bacon, hash browns (could be browned more) biscuits, gravy, toasts, oatmeals, cereals, fresh fruit cups. Soup/salad on Wed. evenings. Great Service all around. Only downside, smoking area is outside the front door, in view of the parking lot. I swear the smell drifted into my room near there.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 206JanF, Wow! What a great review about our property. We are glad to hear you enjoyed the suite, I bet it was great for your 9 night stay. A little more room is always great when you are traveling. I will be sure to let all the staff what a wonderful job they are doing, they love to hear when their hard work pays off. We like to have soup and salad on Wednesdays to let our guests know how much we appreciate them. We hope to see you again if ever in the area. Thank you Tunnesha

Stayed here numerous times. Staff is extremely helpful. For example, had to leave before breakfast was served; night clerk gave me breakfast anyway. Convenient location, halfway between Portland and Seattle, and well maintained.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Lynnie94920, Thank you for taking the time to write a review. I'm glad to hear all staff was friendly and courteous during your stay with us. We think the to-go-box breakfast is a great idea for those who need to hit the road early. We hope you will come back and stay with us again. Thank you Tuneesha

great Place to stay. Got in late pulling a trailer. They Let us park right out front covered by the security cameras. Rooms where clean and comfortable. Front staff was very helpful too. We were checked in really fast.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear Jeffery T, Thank you for taking the time to write a review for our property. We value all feedback we receive and strive to give the best customer service possible. I'm glad to hear all staff was friendly and quick during check in. I will be sure to pass along your appreciation for clean rooms, our housekeeping staff loves to hear when their hard work is paying off. We hope to see you again if in the area. Thank you Tuneesha

Stopped here on way to Oregon Coast for my sister's wedding. I did not want to leave. It was such a nice hotel, my room was so clean and nice, bed was great, pillows awesome, several extra amenities, Staff was very nice and two exits North were all the stores and restaurant you could want. Rates were so reasonable and free Wi-Fi. I did not get down to the free breakfast buffet, but the menu sounded great. I will make Chehalis a destination trip in the future, just to have another night here.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear alliekats, Thank you for the wonderful review. We are perfect stop for the beach or the mountains. I'm glad to hear all staff was friendly and courteous during your say. Our staff works hard to keep the inside and outside looking great. We love to see returning faces, hopefully we will see you again soon. Thank you Tuneesha

I don't feel this hotel should have the BW Plus status, it was more like a regular BW hotel. Not impressed with the service or the outlook of the room overlooking a trailer park storage compound. The beds were comfy though.

Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Dear 345carolw, Thank you for writing a review for our property. We strive to give the best possible service, I'm sorry we weren't able to provide that for you. We will be using your feedback to make improvements. We hope you will give us the chance to provide you with the best service possible. We hope to see you again if in the area. Thank you Tuneesha