Best Western Caribou Inn

This hotel is fantastic since the renovations have been done! It's like a breath of fresh air! Once we walked in, we were greeted by Danny with a big smile and a hello. He checked us in quickly, while making small talk with us(asking why we were here, how our ride was, etc.) once we got through the check in process he should us were our room would be, talked about the restaurants and made sure if there was anything we needed to call. The down fall of the hotel was we were on the second floor and there was no elevator! While a little inconvenient, it's not a make it or break it type thing. Our bed was comfortable, the room was nice, the hotel was quiet! The restaurants were great, I do wish the breakfast was complimentary, but they had a lot more choices so it kind of makes up for it, at a reasonable price! We intend to recommend the hotel to our family who will be traveling up there this winter! Danny if you're reading this thank you again for the perfect customer service you displayed, it's hard to find younger people with the customer oriented focus that you showed us! You deserve a raise. - Roach family!

Do not rent from this place. I was charged 250.00 for an empty jar of cannabis that I left in the trash. Never once did I smoke in the room.

We stayed here while on a trip up north to visit family. The hotel was recently renovated and was everything that we could have asked for. The lobby is warm and welcoming. The staff friendly and courteous. Our room looked brand new with lots of lighting and new carpeting. Comfortable king bed. Very quiet in the section where we stayed. The bathroom was small but adequate. The shower door was a half-door which allows water to get on the floor. A bit odd but plenty of water pressure available, well lit and very clean. We ate dinner across the street at a brewery. Great location as we could walk over there no problem. We had breakfast in the hotel. Really good food and outstanding service from the wait staff. Overall this place hits all of the marks. We will definitely stay there again on our next trip to the county.

Hotel is under major renovation, loud noise everywhere and construction material left everywhere. Prime location, but room is very overpriced for a basic room. Bar isn't even open, restaurant is old and decrepit. The shared balcony for all the second floor rooms that goes around the center indoor courtyard is WEIRD. That must have been the reason they filled in the pool in the middle of the hotel. The first floor rooms have windows that look into the courtyard. Layout of the entire building is odd. No elevators. Seems abandoned; like there were no guests. Take your business to Presque Isle and stay in the Hampton; half the cost.

I stayed here while I was on a business trip & it definitely had its ups and downs... The lobby you can get coffee & water, but you are freezing while doing it. I don't know if they can't afford to heat the place but a hotel should be warm a cozy......

This place has had an AMAZING glow up! It's beautiful and clean and the coffee makers in the lobby are fantastic! You can make a latte or cappuccino. Check out the ballroom is MAGICAL! The people are hard working and very informative. Proud to see how this place has transformed.

Overpriced with poor service and staff that doesn't give a damm. They charge $350 a night for a hotel in northern Maine under construction, no pool, no hot tub, no ice, no bar/restaurant, thin towels and hammering in the background. When we complained, the service staff told use to pound sand. They also lost our original reservation, likely so they could jack up the rate more. GO ELSEWHERE.

I had to attend a business meeting in the area and after a 4 hour drive to get there, it was a great place to stay. Room was warm and comfortable, quiet and had a good night's sleep. Bed and bedding was comfortable as well. Room had everything I needed. My breakfast at the Inn was enjoyable as well. Prices were decent.