Best Western Hotel Canton Inn, Canton

I really like the breakfast. It's the best I've seen anywhere in a very long time. I always look forward to staying at this particular one. Everyone is so nice, and the rooms are very clean. I will definitely recommend this hotel to all of my friends and business associates. Thank you very much.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
We are pleased that you enjoyed your stay. We look forward to your next stay with us.

I will recommend this hotel. It was clean rooms and quite. Staff friendly and kind we will be returning in a few months . The pool was nice not over crowded. Can't say enough about the hot breakfast bar.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
Thank you so much for your review. We look forward to your next stay with us.

Clean, great staff, good breakfast, quiet, easy on/off heading to Dallas from Louisiana. Great alternative to staying in Dallas! Allows pets. Safe for parking, moving trucks. Lots of room for parking and moving trucks. Just east of Dallas. Regular "down home" sort of town, doesn't put up with the crap you get in the cities. Nice little town, regular, working ranch-type unpretentious folks in Canton, Texas! Dog injured foot in move, found vet immediately, addressed injury, and back on road just like that. No foo foo stuff in this city with vets either, they address the problem and get it done without all of the nonsense you get in the city. Very sensible place to stay if you are on the road and need a good, safe, clean place to stay. A little older property, but would take it in a second over newer properties in Dallas! Great job Best Western, great job, Canton!

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
Thank you for all your kind words. We are so pleased that you enjoyed your stay with and loved our town. We look forward to you next stay in Canton TX

As a truck driver, it's not always easy to find a good hotel with truck parking available. Not only was there dedicated parking, but it was actually pretty roomy. The room itself was a bit older style, but the chair and bed were both very clean and comfortable. The desk area was pretty nice to be able to setup my laptop and do some work. All the staff were really friendly, from the time I called until the time I left. Anything I needed, they took care of. The hot breakfast was really good too. I'll be staying here again in the future.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
That you for your wonderful review. We try to accommodate our guests as much as we can and want to make there stay comfortable and memorable. We look forward to your next stay with us.

This two story motel ( There is an elevator) provided us with a very comfortable overnight stay. Large room, comfortable bed and excellent shower. Staff was very friendly and professional and the breakfast while standard hotel fare was filling and plentiful. Overall impression, good location, enjoyable overnight hotel

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
We are pleased that you enjoyed your stay with us. Our breakfast is top notch and our staff love to see our guest happy. We look forward to your next stay with us.

The property and rooms were clean and comfortable. The staff were all helpful and pleasant. Checking in was easy and quick as was checkout. Internet in the room was free, something which is important to me, and it worked well.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
We are pleased that we met your expectations. We look forward to your next stay in Canton TX

Great hotel, no problems with anything. Staff was very helpful with rooms, breakfast. There were maps for eating and local entertainment. Great location for the First Monday events. Rooms were a bit pricey for me but, it was First Monday Days. I checked around and they were all pricey in this area of Canton.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
We are pleased that you enjoyed your stay with us. We look forward to your next stay in Canton TX

We find this to be a very reasonable priced hotel. Comfortable clean beds, and with a very well managed dining room for breakfast. It is located off the highway a bit so seems quiet. We stay here several times a year, and recommend it for travelers. There is an outdoor pool and plenty of parking.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
We are pleased that we met your expectations. We pride ourselves in all we do for our guest to make there stay memorable.

We travel to First Monday Trade Days in Canton, Texas a time or two a year. We ALWAYS try to get our room booked at Best Western Canton Inn. It is the most convenient hotel to the trade days grounds. The rooms are clean, the service is exceptional and the breakfast is wonderful!

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
Thank you for your kind words. We take pride in making our guests feel appreciated and valued, from customer service to the amazing breakfast each morning to a clean and refreshed room when coming back from an adventurous day at Trade Days. We look forward to your next stay with us.

This property is not new but is extremely well kept and spotlessly maintained. The staff is friendly, qualified and do an excellent job of making your stay pleasant. I have stayed in Canton numerous times on business trips and can stay at any facility I choose. Jennifer and her staff have made the difference in me always coming back to this hotel! From the friendly check in, the fresh hot breakfast, spotlessly clean rooms to seamless checkout. The rooms are always well stocked and everything always works as it should, when it should. I have spent more and less on a room but not had a better experience for any price.

Canton Inn, Other at Best Western Canton Inn, responded to this review
Thank you so much for your kind words. We work hard to keep our guests happy and to keep the hotel in great shape. I do enjoy our conversations in the morning and it is always a pleasure to have you stay with us. We look forward to your future stay.

The service hospitality was above and beyond the moment we called for reservations and the moment we left (we had left our phone charger in the room and they made a courtesy called to notify us). The rooms were clean and smoke free. Heating worked perfectly. Drainage worked perfectly. Used both the refrigerator and microwave and had no problems (all of these are significant concerns when we stay at a hotel). Overall, an excellent experience.

Curio Sity, Other at Best Western Canton Inn, responded to this review
Thank you for your out standing review. We pride ourselves on excellent customer service and make sure that all our rooms are in tip top shape.

Amazing staff great location clean rooms good breakfast food and desserts within walking distance easy check in and check out truck parking available good bang for your buck $ close to I-20 right off the hwy

Curio Sity, Other at Best Western Canton Inn, responded to this review
We are pleased that you enjoyed your stay with us. We look forward to your future stay.

It was a little hard to find as the in and out via Google maps took us through the alley. The better entrance is over by the Days Inn. Dogs allowed. First floor, easy in and outside with the dogs. Spacious pet area. Well lit spacious parking lot. Clean rooms. Only downside was I had a human trafficking scare the one night. I guess being so close to Dallas and all. Glad I had my dog and the guy slowly came in, parked, then took off roaming the parking lot then the Days Inn lot. Just grateful both lots were super lit. Loads of suspicion. Anyway, continental breakfast available. Mini fridge and microwave in room.

This hotel was clean and friendly. Had the best visit. great location. staff was so great. We enjoyed the workout room. Our family had a really good time. We ordered extra coffee and it was in our room when we arrived.

Curio Sity, Other at Best Western Canton Inn, responded to this review
We are pleased to hear that you enjoyed your stay at the Best Western Canton Inn. We look forward to your next stay with us.

We were attending a wedding for the weekend and stayed here because it was close by. The room was clean, staff were friendly and accommodating. It was a welcome surprise that the motel had a full breakfast which was quite good and the area was very clean. My husband thought the bed in our room was quite comfortable. We also had our small dog with us. The motel allows pets at a small charge. The grounds had a large area to walk your pet. There are nearby fast food restaurants to walk to for a quite bite. I definitely recommend this motel.

Curio Sity, Other at Best Western Canton Inn, responded to this review
Thank you for your kind words. We proud ourselves on superior customer service and experience. We look forward to your next stay with us.

Best Western Canton Inn is a very clean and comfortable place to stay. The rooms have coffee makers, refrigerators and microwaves--and they all work. The beds are crisply made and comfortable. Breakfast was a pleasant surprise consisting of real scrambled eggs and bacon or sausage and nice biscuits. It is run by friendly people. I always stay here when I come to visit my dad.

Curio Sity, Other at Best Western Canton Inn, responded to this review
We are happy that we made your stay welcoming and enjoyable. We look forward to your next stay with us.

The staff is great! It's the cleanest one in Canton. Great breakfast and walking distance to meals. It's a little outdated, but the rooms are very clean and the staff is outstanding! It has a pool and also a splash pad for the kids. Very family friendly!

Curio Sity, Other at Best Western Canton Inn, responded to this review
I am glad that we could make your family stay as comfortable and memorable as possible. We cannot wait for your next stay with us.

I checked into on Thursday, Sept 2, 2021 to for the Labor Day Weekend. Checked out on Sunday, Sept 5. Overall, everything was fine. Upon arrival, front desk clerk was super friendly and very pleasant and made check in a breeze. My room was clean and sanitized with plenty coffee, towels, etc. TV was clear and good channel selection. Bed was comfortable and so were the pillows. Air worked great. Water was fine first night although the shower pressure was a little low, but was tolerable. 2nd night had the same problems, but on the 3rd night I had no water at all in the shower and nothing but cold water at the sink. I called the front desk which the first time calling was no answer. Called a second time and when inquiring about why no water in shower was told "we have water heater issues". I asked if this meant we would have no water for the night or what and she simply responded by saying, no maam, no water. NOPE, I wont choke this up to Covid excuses and say management needs to better train employees on how to talk to customers and how to respond to such problems. She offered no apology or "we are trying to get a serviceman out asap", offered no discount, no refund, no nothing. While I realize this a problem that can happen anywhere to anyone...I would expect a little more professionalism and at least the offer or mention of something in same way to at least try to make things right. I GOT NOTHING. I didnt bother asking....leaving a review on social media usually justifies lack of concern on a business' part. I was already willing to overlook the roach I had to kill crawling on my rooms wall on my second night just as much as I willing to overlook the fact WIFI never once worked even after going to the front desk asking to confirm my password to make sure was being entered correctly and looking TWO clerk in the face explaining IT IS NOT WORKING. Overall, I would probably still recommend. Pool was great. Breakfast was great with plenty of choices and they did keep coffee made all day/evening with plenty of sugar, creamers, etc. Parking is plentiful. Well lit and I felt safe. I would stay again especially considering this seems to be the best of the area.

Curio Sity, Other at Best Western Canton Inn, responded to this review
I do apologize about the hot water heater and all the trouble it cause. I did try my hardest to find someone to come out on the long holiday weekend but unfortunately I had no luck. I apologize that no apology was given to you or even an explanation. I will be addressing this issue. I have looked up your reservation and I do see that it was booked thru a 3rd party. For this reason we are not able to give a discount as these are negotiated rates with the company you used to book the room. We are concerned when it comes to our guest and believe me when I say, I would not like this treatment if I was the guest. I do hope you accept this apology for lack of communication to the guest and the inconvenience this caused you while staying with us.

When rating a hotel or motel with the 1-5 star system, I think it's important to note; the stars given are for the rating of a hotel in its own category. In other words, you wouldn't give a cheap motel 5 stars in comparison to a Four Seasons or Ritz. Well, you get the point… So how does BW in Canton rate, compared to its peers? Well, I've certainly stayed at nicer Best Western Hotels in my day, as this one is quite a bit dated. The rooms could use a super update, with new carpet, better bathrooms area, and a nicer shower. And the pool, which is rather on the small side, was in need of a major scrubbing. The bottom was filthy. But my room overall was clean; and the A/C worked really good, considering it was 102 outside. But the reason I'm giving it 4 instead of a 2 or 3, is simply the service. The staff is super friendly, and seems to work very hard to make your stay as comfortable as possible. And I'll note, the continental breakfast was quite good. The lady running it is in there super early, and has everything out hot and ready to go. A shout out to her, and especially the gal on the evening shift, who both made for a pleasant stay. I'm not sure this place would compare to a Hampton Inn or HIE in this category, but given the excellent folks working here, I'd certainly recommend it for a one night stay.

The Best Wester in Canton was fantastic. The beds were comfortable. The breakfast was great. The staff very friendly. I feel I got an upscale hotel at a reasonable price. I would recommend staying here and will stay here again. Keep up the good work.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
Thank you for your review. We are pleased that we exceeded your expectations. We look forward to your next stay with us.

Front desk was not helpful at all. Didn't care that we evacuated and were displaced. We wanted to extend our stay due to the hurricane increasing in strength. They were going to make us move 3 vehicle loads of our belongings because their regular was checking in that weekend and wanted our specific room number. Also wanted to charge almost $190 due to an event even though we weren't there for that event and were tight on funds since we didn't know how long we would be in a hotel. They wouldn't help in any kind of. The best part was another evacuee went and asked to extend and about the rate and they were told they could stay in their room and they would override their rate at checkout (we sat in the breakfast room and listened to this other evacuee tell her husband this). So how can you help one evacuee and not the others. So we ended up finding another hotel in the next town over who was much more accommodating and helpful.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
I am sorry that we could not accommodate you. I have tried to accommodate all evacuees as far as possible. I do hope that you decide to stay with the Best Western Brand a in the future. I hope that if there is destruction to your property is it salvageable and that your family is all safe. Good luck with your travels home and we are thinking of you during this time.

Great experience. Great location. Friendly and helpful front desk. Very good breakfast. Tables and chairs around pool area so we could sit sit and chat in the evenings. The only thing I would change would be the shower head in our room because you couldn't alter the flow.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
We are glad that you enjoyed your stay with us. We look forward to next year's Balloon Festival.

We stayed there as part of an event. When you don't have a choice in who makes the reservations, then you can't complain. But as a member of IHG, this hotel doesn't even come close to my expectations.

JENNIFER RIPPLE, Owner at Best Western Canton Inn, responded to this review
I do apologize that we did not meet your standards. I do hope that you would consider staying at a Best Western Hotel in the future.

This hotel has easy access from the interstate, desk staff and manager were pleasant, professional, and helpful. The hotel is older, but very clean. The rooms open to the outside, if that's a security concern. I would stay there again.

I really enjoyed my stay! Nice clean, cool room. Very friendly staff, from front desk to housekeeping to kitchen. They made sure i was comfortable and taken care of. I would absolutely recommend this hotel

My wife had previously booked a stay at another hotel in Canton, needless to say we did not stay there. I came over to the Best Western and was greeted by a lady named Rylee (hopefully I spelled it right) she was very helpful and got us in a room to save our visit to Canton. Room was great and very comfortable thank you Best Western Canton Inn and look forward to our next visit.

The rooms are clean, the staff is friendly, breakfast was a substantial continental with plenty to choose from and the Cafe staff were great. The hotel is right in the middle of pretty much everything in the area. Would stay here again.

THe hotel room was clean and freshened daily. The front personnel were acommadating, nice and professional. The breakfast was awesome, especially during COVID and the waitstaff and food preparers were friendly... everyone wore mask. The hotel overall was easliy located and clean parking and grounds. The swimming pool and splash pad were in working order.

The hotel was ok, but needs new mattresses, and lots of minor maintenance items, including exterminating. It was right off the freeway, and the prperty is pet friendly so rooms have a little odor to them.

We were ending a three week trip on the road for business. I needed a guest laundry (which they don't have) but the young lady at the front desk was amazing. She had such a joyful yet calming presence and helped me getting documents printed and even let me borrow and eraser to update my calendar. The parking is good if you are pulling a trailer and the internet was good. I would recommend staying here if you are in Canton. We have family that lives here and it is the BEST in town.

This place was clean and comfortable. The staff was amazing. Breakfast was actually hot and not all cards. Fantastic place. We would stay here again. We didn't use the pool, but it was clean. Parking was good. The bathroom was clean and well stocked. Check in and out was a breeze.

All staff we had contact with was pleasant and helpful. Room was clean and well maintained. We were in a room facing the Interstate and hardly any highway noise was noticed . Breakfast was AWESOME!!!!

Rooms were clean, spacious and comfy bed. The staff was amazing and most helpful. Always smiling and genuinely glad to see you. The breakfast was a full spread with all the fixins. The breakfast ladies made you feel very welcomed. Plenty of parking for large trucks. Close to EVERYTHING!

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
Thank you for your feedback! We look forward to seeing you again!! -Rylie

I spent four nights and had a very clean, well laid out room. All of the staff was friendly and helpful. They had a full breakfast that I did not expect during these Covid times. I would definitely stay there again.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
Thank you for your feedback! We look forward to seeing you again

Some kind of grease on bed's headboard . TV remote broken and when I asked for a new one, offgoing shift didn't tell new shift. I went down to desk after 45 minutes to get new remote, but that one didn't work either!

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
I do apologize that we did not meet your expectations. I did have a look at the headboard and it seems like a the stain is in the finish. We will be replacing or fixing that so that other guest do not have the same reaction. I also apologize that the Front Desk lady did not replace your remote or forward the message to the next lady coming on duty. I do hope that you would stay with us again in the future so that we can exceed your expectations.

We booked 2 nights and as soon as we checked in and got to our room we should have left. The room smelled so bad that we went to dollar general and bought febreeze. The wifi did not work at all so we called the front desk and she said let her work on it and she would call back, but never did. We again called and she offered to reduce Our stay to 79 and cancel our 2nd night stay. I might stay here if it was the only option, but definitely not if I had another choice.

Jennifer Ripple, General Manager at Best Western Canton Inn, responded to this review
I am sorry for your experience at our hotel. I am aware of the situation with our internet and we are trying to resolve this issue. I do know that the lady had been on the phone with our help desk but unfortunately this did not resolve the issue, which left you unsatisfied. I do hope that you would choose to stay with us again so that we can prove to you what an outstanding hotel and staff we have.

The property seems well maintained and clean. The only problem that seems to continue is the internet access from the rooms. The last time we stayed here, the access was slow and intermittent. The most recent stay, I was never able to connect at all.

I don't like to post negative reviews, but with my experience at this property, it certainly deserves one. Old and doesn't look like it's been updated or maintained very well. It's one of those places where you park your car in front of your door. Check-in was fine, the front desk lady was nice and friendly. The first room, after unloading bags from the car, I noticed the flush handle on the toilet was hanging down. It looked odd so I tried to flush it and found the plastic rod inside the toilet was broken in half. I told the front desk and she said the maintenance man had just left and wouldn't be back so it couldn't be fixed. This was at 3:00 pm. She gave us another room on the opposite side of the hotel so we had to pack our stuff back in the car and drive to the next room. Upon walking in, it was hot and stuffy so I tried everything to get the A/C to come on, but it wouldn't. I called the front desk and the lady said, "Oh, I forgot to turn it on. I'll do it right now." The A/C is controlled from the office? It came on, but no matter what I set it on, high cool, medium cool, or whatever, it didn't do anything but very noisily blow tepid air. I eventually just turned it off and opened the door for a while because it was cooler outside than in the room. Every 5 - 10 minutes, the TV picture, no matter what channel, would pixelate, like watching satellite during a heavy rainstorm. It would stay unwatchable for 2 or 3 minutes then go back to normal. It was not raining or even overcast. The room was advertised to be 2 queen beds, but if those were queen size, they are the smallest queens I've ever seen. The beds weren't even the same size - more like a full and a twin. The room curtain was on a rod several inches from the window which resulted in the very bright light right outside our room glaring in through the open slot and there was no way to close it all the way. Even with all the lights out, it was like another one was left on. Extremely annoying. The shower head was clogged so unless you put it on the intense water pressure, it mostly just dribbled. And for this we were charged $98.64. So not worth it!

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am sorry that we were not able to accommodate you on the same side of the hotel, unfortunately we had a group which had book several rooms and all in the same area. Please in future if you encounter any problems, please bring it to our attention so that we are able to address them immediately that way your stay is not unpleasant. I have checked your reservation and I see that the room that was booked was for two Full beds. Yes these are smaller than our two queens beds. We do have control of our a/c units in the lobby, so that we are able to save on power an not have units running in rooms that are unoccupied. I do apologize that it was not on when you arrived at your room. I do hope that in the future you would like to give us the opportunity for you to experience our 5 star guest hospitality.

If you are in the Canton Tx. area there is absolutely no better place to stay than here. Superb staff and excellent amenities. Location is quiet even though it is close to the interstate. Plenty of dinning options nearby. Breakfast served for guest (safe and clean with gloves provided during pandemic) Great food and friendly service.

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
Thank you for your feedback! We look forward to seeing you again

The breakfast was fantastic, they took great care to make sure everyone was safe and healthy during their stay. The staff overall was very helpful in finding things around the hotel. During this trying time it was really nice to go and enjoy some time away from home.

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
Thank you for your feedback! We look forward to seeing you again

A great place to stay to attend the Canton First Monday Trade days. Great staff and facilities. It is just a short walk to several restaurants. Only 1 mile to the Canton First Monday Trade Days site. Book early and enjoy your stay!

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
Thank you for your feedback! We look forward to seeing you again

I went here with my partner, the room was neat and tidy and the only real complaint I had was with the internet. There are plenty of food options very close by, and their procedures for helping stop the spread of the virus are very well laid out and followed.

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
Thank you for the 5 star review! We are currently going through an upgrade of our Fiber connection and equipment, and do apologize for the internet connectivity issues. We appreciate your business and hope to see you again for a future stay!

This location was awesome. The night staff and morning staff were so friendly and helpful. The room was big, nice and clean. They had a full hot breakfast that was delicious. We brought our two dogs, also. They had plenty of outdoor space and grass for the dogs to walk around. Easy parking by each room. It was a great experience.

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
Thank you for your feedback! We are glad you enjoyed your stay and cant wait to see you again!!

Although the room and hotel were tidy and the staff pleasant enough, our room had a strong musty odor when we entered. The pool had green stuff (algae?) on the bottom in areas. That is all I have to say.

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
We apologize that you had a less than satisfactory experience with us. We appreciate your feedback and have used it to implement changes in protocols regarding the pool and room maintenance.

My daughter and I stayed at the Best Western Canton Inn during our trip to First Monday Trade Days. Our room was very clean and quiet. The pool and area around it were clean as well. I was helped by a nice lady working in the breakfast area. The staff was taking all necessary precautions due to COVID-19 while still making guests feel comfortable. I was happy with the stay and would book it again.

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
Thank you for your feedback! Best Western Canton Inn thanks you for your business and we're glad we could provide you with 5-star service. Hope to see you again soon.

If you want an extremely clean room, quiet nights with comfortable beds, you want to stay at the Best Western in Canton, Texas. I attest this Best Western has extremely professional, friendly staff that make your stay a joy. You may find a cheaper hotel in Canton, but if you stay at this Best Western, you will be glad you did because of the comfort and outstanding free breakfast buffet.

Ashley M, General Manager at Best Western Canton Inn, responded to this review
Thank you very much for your wonderful review! We are so glad you enjoyed your stay with us, and look forward to seeing you again in the future!

We enjoyed our stay at Best Western Canton Inn. From the moment we checked in to when we checked out, the staff was exceptional. I really appreciated the staff protective covering and cleanings during the pandemic. The breakfast was very good and the ladies serving were very helpful and accommodating. We enjoyed our stay and will stay again when we stay in Canton.

Ashley Munts, General Manager at Best Western Canton Inn, responded to this review
Thank you for your feedback! We are so glad you enjoyed your stay. We appreciate your business and hope to see you again soon!

Nasty, always noisy, last time there roaches crawling on table between beds. Commode lids always loose, nasty bedsheets and bedspreads. Go ten minutes more East on I20 to brand new Fairfield Inn, beautiful, clean, comfortable

Ashley M, Front Office Manager at Best Western Canton Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It would help if you could provide us with the name that was on the reservation so we can look into this problem and get it resolved to insure you or anyone else doesn't experience this during a stay with us!

Very friendly and efficient staff. Clean room and heater was already on when I arrived. Do wish a disposable shower cap was included in to bath convenience items in the future. Staff was very friendly, efficient and assigned me a downstairs room close to the office. I really appreciated this as I was a sole female and checked in very late

Ashley M, General Manager at Best Western Canton Inn, responded to this review
We apologize for the inconvenience of the shower cap not being in the room! We do have shower caps, along with other toiletries available at the front desk, and any agent will be happy to get these items for you upon check in. We appreciate your feedback and hope to see you again!

Great hotel with clean, comfortable and updated rooms. Staff is very friendly and courteous. I had 5 rooms for family to attend our extended family Christmas and it worked out perfectly for everyone. I recommend this hotel and will return on my next visit to Canton.

Ashley M, General Manager at Best Western Canton Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 903-567-6591. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We stayed here on our Holiday Travels. The property and rooms were very well maintained. The hotel is pet friendly with a small fee. The breakfast was setup and stocked well. Hotel is close to interstate but far enough away to be fairly quiet. The biggest downfall is the short toilets. They are definitely too short if you are over 6ft tall. All in all a good stay and would return again!

Ashley M, General Manager at Best Western Canton Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 903-567-6591. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashley Munts General Manager Best Western Canton Inn

Best Western, Canton, Texas had very clean rooms, towels were great, bed and pillows were very comfortable, climate control worked well. Refrigerator and microwave were in excellent working order. Pet friendly facility. RV hookups. Great coffee and breakfast! Very helpful staff. 5 stars in my book!

The breakfast bar was EXCEPTIONALLY clean, fully stocked with lot's of Variety... Maids DESERVE a huge pay raise. The rooms were reset with care. Little things that are unexpected but yet nice surprises. Super Clean...

I've stayed at this hotel several times this year and I've always had a great experience. All of the staff was great. The breakfast was also fantastic. Easy on and off the highway. Plenty of restaurants within walking distance. The rooms are very clean and the beds are very comfortable.

Old worn out and filthy furniture. The desk chair looks like it was taken oit of tge dumpster. The lounger had stains from hair jell. Arms of chsir worn and stained. Lukewarm water in the shower. Toilet was same size as a preschool toilet, way too small

Clean room in a decent location. Staff was pleasant and helpful. Breakfast was about the same as other best western locations. Really nothing to complain about and nothing to rave about either. Good value for the money. Would stay here again

My brother and I stayed at the Best Western in Canton so that we could work on our property in Van Zandt County. It is so nice to stay at an extremely clean, quite and comfortable hotel in Canton, Texas. You will not find a better hotel in Van Zandt County. On Saturday night, the hotel was extremely full and when we went to bed, we did not hear a thing. There is nothing better than a restful night of sleep and the Best Western in Canton, Texas delivers that.

Friendly people at the desk, at breakfast, maids. Would always chose this motel. I have been her many times before and will do so again. Very clean rooms and the breakfast was delicious! The central location in Canton, Tx makes it simple to find anything in the town. It is also easy access off the highway I20.

It has be updated and is really nice. Has a good breakfast. Was quiet. The soap was good with argon oil and not just the cheapest. Decent exercise room. No problems. Will likely stay here again. Places to eat within walking distance.

Easy check-in, comfortable clean room, great location, tons of parking, our place to stay when we are in Canton. The pool is inviting, the splashpad is great. I have to admit, the breakfast buffet is one of the best I've ever had anywhere. We will always stay here for First Monday n Canton.

We were in town for our niece's high school graduation. (Almost) Everything about our stay was perfect. The staff were friendly. Our room was beautiful and comfortable. We loved the pillows! Breakfast was perfectly cooked (especially the scrambled eggs!) and delicious. The breakfast attendant even brought us almond milk when she heard that my husband and I were lactose intolerant. Our only issue was that the toilet in our room was tiny. Otherwise, it was a perfect stay.

Passing through Canton and found this diamond in the rough. Friendly front desk and breakfast room staff. Rooms and public areas very clean. Older hotel but they have done a good job of keeping it up to date. We stayed in 210. Firm bed and no noise. There is a reason they're rated #1 for this area!

I can't think of a single negative thing to say about our stay here. The room was clean and beautiful. Although the outside looked like a decent motel, the rooms appeared as nice as higher end hotels we have stayed at. From the sweet handwritten note by housekeeping hoping we enjoy our stay, to the sweet lady refreshing the breakfast area in the morning, everything was perfect. The breakfast was amazing and we will definitely stay here again if we ever find ourselves in Canton, Tx. again.

Lobby is very upscale and flows into the breakfast area. Not your normal small town motel. Great staff. Comfy beds. Plenty of parking. Trailer and semi parking. I stay here every time I need a motel in Canton. The WiFi is faster than at my house

I always enjoy this Best Western. I stay here everytime I visit family in Montgomery, AL. I live in Albuquerque and Canton,TX is near halfway. This Best Western is the best! I like the King size bed and the rooms are always clean and the breakfasts are delicious with a variety of cold and hot items.

I would highly recommend anyone staying here. The room, food,and accommodations were Wonderful! The staff was very caring, helpful, and went above and beyond to make us happy! I've stayed here for 10 +years .

Room was very clean and nice. Staff was super nice! The breakfast was very good! There was waffles, scrambled eggs, patty and link sausage, cereal, toast, muffins, cinnamon rolls, oatmeal, juices, coffee, etc. etc. This is not a normal continental breakfast. Way better! Many places to eat at that are very close to the hotel.

Nice place to stop for the night. Easy access from the freeway, only caveat---able to hear all the freeway noise. Staff very friendly, room clean, and prices reasonable. Easy access to restaurants in town.

Was staying with another chain, but tried BW and was pleasantly surprised. I've found a new hotel to say with. The staff was great, room was clean and nice and the breakfast and dining area were certainly acceptable.

No problems great staff breakfast was awesome. Pool was clean .. refreshment available... each room had an exterior door A/C and heat unit for each unit refrigerator and microwave not available nmbn In Room

We stayed for one night, our room was very nice and very clean. The front desk staff were very friendly. We were with a group and they let us use the breakfast area for getting together with our group for a lite supper and snacks. The location was perfect and the breakfast was great, especially the waffles.

Not the pest experience ever. My wife left her neckless and bracelet in the room the day we checked out. She call the office to see if the cleaning staff had found them. That was a no. so she asked if they would look for them and they did that. And still no. We also wanted to come back that same day to look ourselves in person and the office manager said for us to not make that drive that night and suggested that we come the next morning at 8:30 and that she would put a block on the room because she had several other rooms open and it was already late. So we got up that morning and made a 1.5hr drive to find out that she did not put the block on the room and that it was rented out. Still no neckless or bracelet. So not only we are out of a neckless and bracelet we wasted a half of a day driving for nothing. We hope the cleaning person or manager enjoys the neckless and bracelet. So I don't think that we will be returning anytime soon. And yes I will be passing this message along to others.

Check in was fast, the doors were on the outside of the building and we parked right by our door. The hotel rooms are really big and very comfortable. Breakfast was delicious and you had a big choice.

We stayed here for 1 night recently during a business trip through the area. Hotel setup is OK. Service at front desk is good. Breakfast is good and friendly service. Rooms are up to par with Best Western standards. All together a good hotel to stay in when you are in the area.

Pretty much what you'd expect in this location for this price point. Rooms were clean, staff was friendly, breakfast was good and well stocked. I'd stay here again if I were in the area for a night or two. Hotel is right off the highway, so convient for travellers. There are a few places to eat within walking distance.

Exceptionally clean rooms with very comfortable beds. The staff was very pleasant and handled the checking in and out smoothly. The breakfast was well prepared and the wait staff very helpful. The maid service is what impressed us the most. The cleanliness of the room's was what impressed us the most. Ultimately that's our biggest concern and they did an excellent job.

We go out once a year on the Memorial weekend for our medieval group's event. If we aren't camping then we stay here. Last time about 12:30 in the morning my mattress failed. We called and they had a room for me right away. It was after 2 in the morning when I was finally able to get to sleep, but it was a restful one. The next night one of the couples in our camp couldn't stand the heat anymore so they came and joined me. We all slept well and had a wonderful breakfast in the morning.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi Jennie! We absolutely love having your group stay with us every year. It's a treat for us to get to see all of you in your costumes. See you again next year! ~Jonnie, GM

very friendly staff professional and accommodating and your awards program really saves you money and easy application I would highly recommend Best western to Family and friends. The breakfast was good.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
You are so awesome!!! We do have a great staff but great guests make it very easy! Thank you so much for staying with us and we hope you'll come back and see us. If you do, please let me or the front desk staff know that you left us a 5 dot review. I'd like to thank you in person for making my and my staff day! They work so hard and it's nice to know that we made someone else very happy! Take care until next time! ~Jonnie, GM

Terrible place...even as a last resort you're better off under a bridge...literraly your last stay at a best western motel.....you should be ashamed of yourselves or be forced to sleep in your own cesspool

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
You checked in and then checked out without staying with us. I'm very sorry that you feel this way but I am going to disagree with you. We have wonderful program in place that gets each room inspected after a guest checks out and then we inspect every room before arrival of guests who make reservations. I personally, as the general manager, inspect every room at least once per month. I am not ashamed of anything about our product or the personnel we have on staff. They all work very very hard to make sure things are done properly and done well. We have an executive housekeeper who is always concerned with germs and makes sure all aspects of our rooms are immaculate. And as a side note, I do stay on the property in various rooms at various times as do other employees. There is nothing that could resemble a cesspool about our property. While you are entitled to you opinion, we are also. We aim to exceed guests expectations and any time a guest gives us constructive criticism, I use that as an opportunity to make positive changes. Your feedback unfortunately is not helpful in anyway so I cannot use it to help make any situation better. We wish you the best! Jonnie, GM

This was our second time staying here during a weekend trip to the Canton Trade Days. The rooms are always clean, they are updated, and the beds are comfortable. I did not hear any noise and we were on the bottom floor this time.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi TerriR1973, Thank you so much for staying with our family here at Best Western Canton Inn! Great reviews like yours make our day! My team works so hard because they care about each of our guests as much as I do. It's wonderful to hear that our hard work has shown through to you. Please take care until next time and on your next trip, let the front desk know it was you who left us a perfect score. I'd like to thank you in person. ~Jonnie, GM

The place is cool, I would drive to Tyler for a better Hotel experience. The place is well ran, rooms are fairly clean. The breakfast is average at best. No meeting rooms at the Hotel. Staff is awesome I would certainly stay there again.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi Ronald, Thank you for staying with us. We have a process in place for cleanliness. Every room is inspected after it is cleaned by our housekeepers. We then inspect every room again on the day of arrival for every guest. Cleanliness for our guests is our top priority in making them happy. Our executive housekeeper is OCD about cleanliness and germs. If you stay with us you should EXPECT a clean room and we'll make sure you get one! We offer more options than are required by Best Western for breakfast. We've installed a parfait machine that has non-gmo yogurt. Our eggs are grilled not microwaved. We offer fresh homemade cinnamon rolls with homemade icing daily. We alternate bacon and two kinds of sausage daily. I'd also like to note that our breakfast is complimentary. We'd love to have your suggestions as to how you feel we can make it better. We are always open to suggestions to help make our guests happy. While we do not have meeting rooms at the property, if arrangements are made prior to use, we will always try to accommodate guests and allow them to use the breakfast room after hours. Should you ever need that, give us a call a head of time and we'd love to help you out with that. We'll even throw in some fresh coffee and turn on the juice machine for your meeting. Our job is to exceed your expectations and I feel like we fail if we haven't earned a higher rating so as stated above, please contact me and let me know your ideas for improvement. Take care until we meet again, ~Jonnie, GM

This is a hotel that I will choose to stay in each and every time I spend the weekend in Canton. This hotel was well maintained, friendly and attentive staff and great amenities. Completely satisfied with this hotel!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you so much Kathleen for staying with us and for such an awesome review. We'll see you on the next shopping spree! Take care until then. ~Jonnie, GM

Can't say enough about this place. The large 3 bed room we had was spotless. The staff was extremely courteous and soft spoken. ...but the breakfast was better than most full restaurants. I highly recommend this hotel if your staying in Canton. It is also very close to the world's largest trade days event.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
You just made my day with this wonderful review!!! Thank you so much!!!! The triple queen rooms are a lot of fun and great for big families. I rent them for my kids' birthdays. Honestly, I cannot thank you enough for staying with us and for the review. Next time you stop in, ask for me. I'd like to thank you in person. Our family here works so hard to make everyone happy and it's nice to know when we've accomplished that goal. Take care until next time! ~Jonnie, GM

We had a King room, very clean, house keeping leaves you a very nice message, made you feel welcomed. Our bed was extremely comfortable, room cool. Breakfast is excellent with lots of choices. Front desk was very helpful when I ask for directions even giving us a map of the town. We will definitely be staying there on our next trip to Canton

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi Kati039! Thank you so much for staying with our family her at Best Western Canton Inn and for your kind words! We appreciate you! Take care until next time!

A quick weekend trip equaled a nice place to stay at a reasonable price. We found it here! Easy access to the interstate.. good location to what we needed to do.. and a lot of nice folks running the place! The room was clean, well appointed, quiet, and a good breakfast was what we found. We will certainly let others know!

The room was clean and well maintained. We had no issues to complain about. The bathroom was very nice. The free breakfast was very good with plenty of options to choose from. We would stay here again.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi WindyTown! Thank you very much for your kind words! Making our guests happy is why we are here. Our entire team truly cares about the upkeep of the property and taking care of those who stay with us. Please come back and see us again. Take care! And thank you from the entire team here at Best Western Canton Inn!

One mile to Trade Days fairground. Just off I-20. Next to a local tradition Dairy Palace. Ice Cream and food. Be sure to stop in. The BW is really clean and updated at few months ago. Great wi-fi. Great BF buffet. Very clean. Good hot water. We could not hear the traffic on this the Interstate. We will return to this location. Good Front Desk Helpful and polite. Very clean.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Dear CES122, Thank you so very much for the wonderful review! Next time you stay with us, please let the front desk associate know you left us a great review so they can come get me. I'd like to thank you in person. Hopefully we'll see you soon! Take care until then. ~Jonnie, GM

I normally use another hotel brand when I travel however, this Best Western did a good job! I was pleasantly surprise when I walked into the room, it was not a new building but a newer building, its very well kept the room was clean and fresh! You get breakfast with your stay and surprisingly a very TASTY breakfast, it was beyond clean in the breakfast room which is nicely situated on the property. (Really it's a good breakfast) I only had one issue with the property... We were there for two nights after the first night when we left for breakfast we realized we didn't need our room card to get into the room... The door was broke and the room was not locked ALL night long...Thankfully we always use the Deadbolt so we were safe. The front desk was very apologetic and moved our room immediately as the maintenance person was out for the weekend. Over all the property is worth a visit, the Staff is Friendly, the Breakfast Fantastic and by far one of the best properties in the area!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi E1848Htracyw, We are glad you enjoyed most of your stay. Our goal is for every guest to experience absolutely no problems. Our staff should have noticed the issue with the lock while cleaning it from the previous guest. I'd like to apologize for that going unreported. If you come back and stay with us again, ask for me, the general manager, when you check in or out and I'll be happy to compensate you for having to deal with the lock issue. That is unacceptable and you should not have had to experience that. We'd love to have you come back and stay with us. Take care!

Our room was very clean, and the bed comfortable (even for a hotel mattress). We had a room on the corner and at the top of the stairs but we weren't overwhelmed with outside noise (bonus for light sleepers). It's right off the highway and conveniently located near several dining choices. The staff was very friendly and the hot breakfast was fresh and the breakfast area was clean and not cramped.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi jhue32! Thank you so much for your kind words! I like to share our reviews with our staff and it makes our day around here when we find out we've made our guests happy. That's what we strive so hard to do. Please come back and see us. Take care until next time! ~Jonnie, GM

We stayed here for two days when we were in town for a funeral. The room was very clean, roomy and comfortable, and the AC worked great. Staff was pleasant, personable and extremely nice. The only reason this place lost a star is the bathroom. There were insufficient towels, which is not a big deal, but there was no vent fan! That bathroom turned into a sweltering pit of misery after every shower. Alabama's normal ambient humidity does not allow for quick evaporation, so about 3 minutes into each shower, it was muggy and foggy and clean clothing brought in to dress after the shower was soggy and sticky. Having to leave the bathroom door open to convert the room from post shower sauna to bearable was annoying, and having to leave the door ajar to deal with normal biologically produced bathroom smells was just plain gross.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi Jennifer M, I'm not sure if you have the correct property. All of our rooms have vent fans in the restrooms. Also, we are located in Texas, not Alabama. Take care, ~Jonnie, GM

Absolutely beautiful experience all around. The staff has a natural ability to assist in your stay not only being relaxing, most of all you leave there with a memorable moment in time that makes a difference. When people have internal beautiful qualities it shows at the work place. They made a notable difference in mine and only went there to apply for a job.

Stay at this hotel every time we are in this area even if it is a little out of our way. Room is always clean and fresh. Food at breakfast is always above standard. The ladies go above and beyond to make your stay a pleasant one.

The hotel staff was friendly and helpful. Was able to utilize the business center and staff sent a fax for us. Conveniently located (within walking distance) near a Dairy Queen and Schlotzsky's. May even consider coming back for 1st Monday.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Please come see us during 1st Monday. Just a tip, the rates are usually lower during the summer, if you can stand the heat. We have a pool to help cool down. Thank you so much for choosing to stay with us. We appreciate you!

Another great stay! Great location and staff! Free full breakfast served and delicious! This was our second stay at this hotel and consider this our home away from home! Keep up the good work! See you next year!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We are SO proud to be considered your home away from home! THAT is what we aim for. Reading your review just made my day. I'm so sorry it took me so long to reply. When you guys come next year, please make sure you pop your head into my office to say hello. You lady's take care until next time.

Not easy to locate when entering Canton on highway 19, as it is tucked in behind a Shell station and if there was a sign along the highway I totally missed it. The reception area is pleasant and the staff friendly, welcoming, and helpful. The room to which we were assigned was clean, neat, and well appointed. It had a nice sized desk, a comfortable easy chair, and a very comfortable king size bed with good supportive pillows. The room lighting was great, especially for older eyes. The only real negative was the bathroom. It almost seems to have been added as an afterthought. It is quite small. The toilet is the size one might expect to find in a childcare facility or a kindergarten and it did not flush well. So small and so low to the ground that it is difficult to sit on and even more difficult to get up from. This is dangerous for the more mature. A full breakfast is provided as an additional bonus.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi Mike! Thank you for your review! My very close goal is to get those short toilets out of here as soon as possible! We do have rooms which have ADA compliant toilets which are taller. It won't be long and we'll have them all changed out. Unfortunately, these shorter toilets are still considered industry standard. We want to be above industry standard so there is a LOT of motivation behind me getting this issue resolved and resolved quickly. We hope that you'll come see us again.

I enjoyed my stay at the Best Western. Very clean room. The entire staff were very courteous . Well worth the money. Beds are comfortable. Coffee in the room is a nice amenity. Breakfast could be more healthy

Excellent place to stay. Very convenient to First Monday shopping. Breakfast if very good. Lots of breakfast choices. Everyone is very helpful. I would highly recommend staying here. We do each trip we make to Canton.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
You're so awesome! Thank you for the good review! We'll see you on the next go round. Take care until next time!

Stayed here one night. The room was extremely clean and well kept. The front office person that checked me in was very courteous. I didn't go to breakfast or use any of the other amenities but will be staying here again, I am sure.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you so much for the wonderful review! Make sure you come visit us for breakfast the next time you stop by. You're missing out on a good breakfast and we love to visit with our guests during breakfast!

I will probably be returning to Canton and I will definitely stay here if I do. I was a pain, but this hotel treated me with the very best service. From the clean rooms to a very nice complimentary breakfast I was so glad I chose to stay here instead of one of the other hotels in the vacinity.

I was told this is one of the nicest hotels in Canton. But I stay at a lot of nice hotels and I would put this one smack dab in the middle along side the Holiday Inn Express in Covington TN and the Hampton Inn in Henderson. In other words, a clean, safe, modest hotel. Nothing special, romantic, or architecturally interesting. But it did the job. Breakfast was really good, but REALLY crowded! The space was pretty small. But aside from that, if you are planning to visit First Monday Trade Days, this place is a great option. Too far to walk to the Trade Day grounds (a little over a mile) but an easy drive.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you for the kind comments. We appreciate you.

Located just off of I 20 in Canton, this Best Western is typical of the chain, the rooms were generous sized and clean. The breakfast buffet also typical with the usual offerings. During our stay, there was a significant water leak that forced the entire water system complex to be shut down for several hours. The management was informative of the situation and had the problem resolved in a few hours. We found a letter on our door informing us of the problem, however, there seemed to be more concern about making sure their performance reviews were kept high rather than concern for the guests.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We appreciate you staying with us. I apologize if the letter came across as being more concerned with our performance scores. I typed the letter out as fast as I could in an effort to inform our guests of the problem. We didn't expect to have a water leak and I wanted to inform our guests as quickly as possible. I am 100% concerned with our scores because that is a direct reflection of our guests' perceptions. Myself and our staff care about trying to exceed every guest's expectations every time. It was an effort to let guests know that we were willing to go the extra mile to make them happy. Again, I apologize if it came across any other way. ~Jonnie, GM

I stay here when traveling on business in the Canton area, and have always been pleased. The staff is professional and friendly. Tonya greeted me and remembered me from previous stays here. If you reserve ahead, they will have your ac/heater on and room comfortable for you. Their breakfast are top notch, not just your typical heated up frozen "omelets." Kudos to Johnnie (GM) and staff.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
You are awesome!!! Thank you so much for coming back to see us! We appreciate your choice to stay with us. After you've stayed once, you become family around here. See you soon! ~Jonnie, GM

5 stars because of the value. All employees were very kind and helpful. The room was extremely clean. The beds were comfortable, and the climate control system was very good. We really enjoyed the breakfast. There was plenty of variety, and the eggs and pan sausage were the real stuff! We didn't utilize any of the other amenities.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
From our family to yours, we'd like to thank for staying with us and for such an awesome review! Please come back and see us! Maybe on the next go round you can use the pool or the fitness center and have some fun. =)

I made the mistake of booking a nearby hotel and moved to this one instantly. The staff is very kind and helpful. They are a bit pricey but the rooms and peace of mind that come from this atmosphere make it worth every penny. The room was beautiful, up-to-date, clean, and the beds were comfortable. I really love that the tv remote was manufactured to be easily cleaned each time the room is used. I'm not a complete germaphobe, but I appreciated this feature. I will be staying here again when I return later this year. Thanks Best Western!!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We were so glad to have you guys hop over and stay with us. You are welcome any time you'd like to come back!

This was a good place for us to stay. The best in the area. Clean, very comfortable beds. Convenient location. The price is too high, but on Canton weekends, all the rates are too high. We will stay here again.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We thank you so much for choosing to stay with us. I don't know if I'm supposed to say this on a reply to a review or not, but it's the truth. All of the properties are high around the Trade Days but that is the only way we stay in business because the rest of the month is very slow. There just isn't much else to do in Canton other than the Trade Days. That is a huge part of why we value you as our guest so very much! We know you have a choice and your choice directly helps the families that work at this hotel. Every employee puts their heart and soul into their job. We have created a family here and hope it shows. We try to extend that family atmosphere to our guests. Take care until next time and thank you for a nice review! ~~Jonnie, GM

I would highly recommend Canton, Texas Best Western - very nice and helpful to us - thank you for your great service to us. We had issues with the internet and the front desk person came to our room to get us up and running - she was great!!! We had a very long day and were tired and she took care of us in a quick amount of time.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you so much for the wonderful review! Every member of our team is here because we love what we do and we love getting to meet our guests. I'm not sure if it was Tonya or Sarah that helped you but I'll find out and let her know about your review. Please come back and see us when you come back by Canton. We appreciate you and your choice to stay with us! ~Jonnie, GM

This Best Western was very clean, full of small nice touches, yummy food for breakfast and extremely friendly staff. I cannot brag enough about this Inn. When coming to First Monday this is the place to stay. I highly recommended!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you so much for staying with us and thank you also for the wonderful review! We get pretty excited about Christmas around here and we hope y'all were able to find lots of goodies to celebrate Christmas with. Come see us on your next trip. Happy New Year! ~Jonnie, GM

With small upgrades it's come a long way. Noisey parking lot, dusty tv however clean & didn't fear sleeping in the bed like some hotels I've ran across. Easy access to first Monday, soft towels, good bargain.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
One of my pet peeves is dust and I will not tolerate it in our rooms. I want to apologize for the over-sight and I will talk to our head housekeeper about it. Thank you for staying with us. ~Jonnie, GM

If some industrious company would open, say, a Springhill Suites in Canton, they'd really rake in the $$$. Which is to say, Best Western Canton is the best current option for a decent motor hotel in this little trade-days town. At $110-plus, it seemed a little pricey to me, especially because our room was noticeably musty when we walked in and the air conditioner wouldn't come on. Turns out they activate it remotely on check-in. Never heard of that in all my travels. They'd probably call it environmentally friendly; it felt a little chintzy to me. Pluses: clean and quiet, lots of eating-out choices within walking distance (go to Dairy Palace, trust me), very friendly employees, and a generous breakfast in a pleasant eating area. In my book, the place doesn't rate 4 stars -- not for $110-plus! -- and I'd give it a 3.5 if I could. But if you want to play it safe in Canton, this is the place.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you for staying with us.

Needed a pet friendly room on Thanksgiving night. They had a budget friendly, clean, well maintained facility to take care of our needs. The staff was friendly, accommodating, and professional. The breakfast items were plentiful and offered a wide variety of options. Good coffee.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you SO much for the wonderful reviews! I know you've left them in more than place and thank you for spending your holiday with us. We welcome you and your fur-baby back with open arms anytime you want to come see us. Make mention to the front desk associate that you left us several good reviews. I'd like to thank you in person. We wish you and your family a Merry Christmas! ~Jonnie, GM

The staff was very helpful and went out of their way to help with any questions about the area. Answered questions and gave us information about Dallas. Very quick check in and check out. Made sure the room and breakfast was up to par. Will stay again.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you so much for the awesome review! You ROCK! We enjoyed having you and from me and my entire staff, we thank you for choosing Best Western Canton Inn. ~Jonnie, GM

Best place in Canton to stay! The management and staff were extremely friendly, the hotel was clean and comfortable and it is just a short distance to Canton Trade Days. We have stayed at other hotels in canton and none of them compare to this one. When we come back to Canton this will definitely be where we will stay.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you, thank you, thank you! For choosing to stay with our family here at Best Western Canton Inn and for the amazing review! I will share it with my team. They work so hard to make everyone happy and it's nice to give them a pat on the back when they've accomplished that goal. Please come back and visit with us again! Have a wonderful Thanksgiving! ~Jonnie, GM

This hotel is a good choice with few to choose from. The service is excellent in an aging facility. Probably one of the best hotel breakfasts I have had anywhere including new hotels in big cities. Pleasant employees who strive to serve well.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you for recognizing that the employees here strive to serve our guests to the very best of their ability. It's so wonderful to know that our team has given you a good experience and good food! Thank you very much for choosing to stay with our family here at Best Western Canton Inn. We appreciate you! ~Jonnie, GM.

I walked in without a reservation and helped promptly. The rooms were clean and comfortable. It was right on my route for the trip. The Flea Market crowd was starting to arrive and I had no issues with traffic or parking my truck at the hotel. Recommend place to stay.

Jonnie R, General Manager at Best Western Canton Inn, responded to this review
Thank you for staying with us and thank you for a wonderful review! Any time you need truck parking, it's on the east side of our property. When we can, we'll try to get you a room on that side of the building so you won't have to go too far.

The Best Western in Canton may be one of the cleanest hotel I have ever been to. The entire staff was friendly and welcoming. The internet speed isn't going to knock your socks off, but it was fast enough for normal browsing. The bed was comfortable and it was quiet during the late night hours. I recommend staying here without hesitation.

Beds were VERY comfortable! The room was clean, comfortable pillows, we had hot water and heat/air so I was happy. Not the Ritz but served its purpose and friendly staff!! We were in town for a wedding and several of us stayed here.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We were so excited to have the wedding party stay with us! You guys were awesome and our entire staff wishes the very best to the bride & groom! Thank you for a wonderful review. We hope you'll come back and see us if you visit Canton again. ~Jonnie, GM

The Best Western is the best hotel in Canton. We stay at this hotel every year for our annual sporting event. We have always enjoyed the great breakfast served. We especially appreciate the friendly caring staff.

The room, features, and location were great. The breakfast was very good and offered a variety. Everyone at the hotel were very nice and helpful. The rooms were clean and the hotel was in great shape.

This hotel met my expectations as far as a Best Western is concerned. The main issue was that our beds were lumpy, bumpy, and down right uncomfortable. We woke up each day with super stiff backs. The breakfast is mediocre. The staff is friendly and professional. The area is clean and it serves it's purpose being right off highway 20. Overall I have a hard time being too negative, however, I had to mention the issue with the beds.

Nice clean rooms and friendly staff. The breakfast offered was ok but I did go extremely early and feel I probably didn't allow enough time for everything to be put out. My front desk encounter was great checking in by the genuine convo and smiling face lady

I stay here once a year and love their large rooms and how accommodating they are. Beds are great. and the breakfast is decent. The staff is friendly and the rooms are always really clean both when we arrive and each day we are there.

Was travelling from Dallas TX to Orlando FL and came across this property as the night was wearing on me. Upon arrival, the front desk person was exceptionally pleasant, which was welcome from hours of driving all day. Got into the room and it was spotless and the sheets tightly fitted and it smelled fresh. Being tired I went almost straight to bed and awoke to wonderful hot water for a shave and shower, ...that felt real good. The breakfast area was very well maintained and there wasn't a person who wasn't cordial from the front desk to housekeeping to the breakfast attendant. Very nice....very nice indeed.

I have stayed at the Best Western Canton Inn three times in the past few months. The rooms are always clean. The staff is very friendly. They have a decent sized semi-truck/Rv parking lot just to the east of the hotel. Also lots of places to eat, including the world famous Dairy Palace. One suggestion. If you are passing through the last weekend of the month book your rooms early as they sell out. They have a giant flea market down the road and people travel from all over for it.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Come stay with us any time! We enjoyed having you as our guest. Thank you for choosing us and thank you for leaving such an awesome review for us!

I have stayed at this hotel many times over the last 10 years. Sometimes with my girlfriends shopping and sometimes with my husband. The staff is professional but so caring to make sure all your needs are met. Checking in and out is easy and fast. The outside appearance (and lighting at night) is beautiful. The rooms are spotless. I'm very picky and over a10 year period have never been disappointed. The air is as cold as you'd like and the beds are very comfortable. I/we would stay nowhere else!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We love having you stay with us! Y'all are always always welcome to come see us! I'll make sure we have the cookies made for your next arrival. Take care until we see you again. ~~Jonnie, GM

What a nice surprise. Great place to stay! So clean and comfortable. Tanya our night check in person was so friendly and accommodating, as well as, Terry our check out person. Room was on second floor and very quiet. Beds comfortable and room very clean. Cleaning staff left nice welcome notes in our room. Best breakfast we've had at a hotel in a long time. Again very clean and well stocked with lots of choices. Kitchen crew was so friendly and helpful stopping by to ask if we needed anything. Everyone on staff we came across was friendly, cheerful and kind. They all seemed to enjoy their work. Would highly recommend this hotel!!!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you so very much for the wonderful review and the kind words about our staff. As, GM, I think they are all pretty wonderful. Our goal is to earn the privilege of a returning guest. Thank you for choosing to stay with our family here at Best Western Canton Inn. We appreciate you!

Everyone is always so friendly here,from the desk staff to the dining room. Even the maintenance man was friendly. The rooms & grounds are immaculate. Very accomadating. We travel with our 2 dogs who are always welcomed here. Breakfast in very nice, real food.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We love it when guests bring their pets! I think every person that works here is an animal lover. Our only rule is that you bring them in to say hello to us. Thank you so much for staying with us and take care of those fur-babies until we get to see you again. ~~Jonnie, GM

Best Western Canton was great, rooms were clean, quiet and comfortable, also Hotel Staff were very nice and helpful, was towing utility trailer hotel provided plenty room to park, thanks for a wonderful stay.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank YOU for staying with us and for leaving such a wonderful review for our team. It means more than you could ever know to every single one of us here at Best Western Canton Inn. Take care until next time! ~~Jonnie, GM

I have spent weeks here while working. Everyone is polite. Standard breakfast. Clean rooms. Good parking. And here is more crap for trip advisor. They make it really hard to just say something nice about a place. So, I give trip advisor a 3. Not very good.

Great place to stay. Our room was clean and comfortable. The hotel was a great place to stay on our way home from vacation. When we checked into the hotel the lady at the counter was very pleasant. She went above and beyond to help us make our stay a good one. We would definetly stay at this hotel again.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We appreciate the opportunity to serve you! We know you have a choice and I cannot explain how much it means to me and my team to hear that you were happy with your stay. We sincerely thank you for your kind words! We hope you'll come back to visit us. ~Jonnie, GM

They have the friendliest workers and are so courteous. Clean rooms and are set up for handicap if requested. They have a morning breakfast. Easy check in and check out. Take care of any issues right away.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Hi ElaineMG1461MH, I'd like to personally thank you for leaving such a wonderful review for us. It makes our day when we see that we have made a guest happy. I will share this with the staff. Our job is to make guests happy and when we've accomplished that goal I like to share it with everyone. We know you have a choice in where you stay and we appreciate you choosing to stay with our family here at Best Western Canton Inn. Come have breakfast with us again soon. ~Jonnie, GM

I was extremely pleased with this hotel! I was SO impressed with the cleanliness of the room. It was truly spotless and in very good shape. It looked almost new! The staff at check in and when I went to the desk to get a toothbrush, were extremely nice, and helpful. I have already recommended the hotel to others. Overall, it was a very good experience!!!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
I can't thank you enough for your kind words. Our family here at Best Western Canton Inn is very appreciative of your choice to stay with us. It's nice to hear that we met our goal of taking care of you while on your travels. We hope that you'll come back and see us again soon. If you do, please let the front desk know that you left us such a wonderful review. We'd like to thank you in person. ~Jonnie, GM

Check in was smooth. I had asked for a second floor room and we did get it. Room was clean and nicely updated although the size is pretty small. We had a king room and it just seemed smaller than most hotel rooms we have stayed in. The bed was nice and comfy and the water gets extremely hot. No worries about not having enough hot water. The only thing I would change about the room is I would add some Velcro or snaps to the wall and curtains to be able to block out the light better from outside at night. I guess I am not used to staying in places with the doors to the outside and it was just weird seeing the shadows of people walking by as you are laying in your bed. I would definitely recommend this hotel. We were in town for Canton First Monday trade days. If we ever come back we will stay here again.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you so much for staying with us and thank you for a nice review! Each of us work so hard to make sure the guest experience is one of comfort, cleanliness, and amazing customer service. Every person on our staff cares about and tries to exceed guest expectations. We hope you'll come see us again soon. When you do, please let the front desk know that you left us a 4 on a Trip Advisor Review. I'd like to thank you in person. ~Jonnie, GM

First room the lock on the door didn't work so we have to gather everything up and room to another room. We were told that the maintenance man was only one who could which the lock and he not reachable for the next 2 days. They need a new maintenance man!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
We are so sorry that you had problems and had to move rooms. We never like to do that to any guest. We got a new maintenance man who is on call 24/7 now. We sincerely apologize for not exceeding your expectations. We try so hard to do that for each guest. Take care! ~Jonnie, GM

Great hotel, would recommend this to everyone, Clean pool for a relaxing swim, Breakfast was the best Staff were all very helpful and friendly Great job guys, we really enjoyed out stay and would certainly stay here on any future tips to Canton.

The person at the front desk was very friendly. The room had a hand written personal note from Jackie and Natasha for us to have a safe and blessed stay, which we found thoughtful and that they care about their patrons. The room was very clean. In the morning, the cleaning ladies, desk lady and the breakfast room attendant greeted us with a sincere smile and warm greetings. They were very conscientious, a happy team, thoughtful, sincere and proud about their job. This is the best hotel to stay in Canton.

I am a germ person so very picky where I stay, when we got there friendly staff quick check in time. Got to room very very clean I checked bathroom out clean enough for me to shower in all white no brown stains which I hate beds comfy an clean floors where clean enough for me to walk bare foot. Pool clean an love the splash pad an the breakfast in the mornings where great friendly people kept it up. Will be staying there next year when we come to the ETCM. Thanks for a wonderful stay best western

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Please come back and see us! We loved having you stay with us! ~Jonnie

We stayed here 4 nights while participating in the Lone Star Santas' Convoy of Toys. We visited 2 area school districts bring toys, and share "love, hope, and joy" to children who were affected by tornadoes that struck the Canton area the end of April. The staff was very friendly, and helpful. Although our room seemed a little smaller than other hotel rooms, it was clean. The bed was very comfortable, but the pillows need to be replaced. Google GPS wasn't good at finding the BW as it sat waaay back off the frontage road behind Schlotsky's and the Dairy Queen.

Please see the comments I have made in the prior paragraph. The moment I found out about my unsanitary conditions I contacted the front desk. Left late and kindly they were able to allow me to change rooms. The clerk at the front desk said that there would be some compensation and I really didn't pay attention to it. When I found out it was $12 I was insulted. And if that is what the offer truly is, then I will be happy to give it back to you. I expect far better customer service with a chain like yours.

We stayed here for 4 nights. All of the check-in staff were superb. Amazing even. Its the housekeeping that is sub par. Our first morning we were out of the room by 10 am. Housekeeping had just finished cleaning the room next door and watched us leave. They never cleaned the room, took out trash, made the bed or brought new towels. The second morning i ran into a different housekeeping crew. I told the lady (she was American) that the room didnt need cleaned "we just need new towels and stuff". That was exactly what they did. They gave us towels and left the room as is (bed not made, trans not taken out, etc.). I blamed that on myself because my statement could have been taken any number of ways and the lady obviously did exactly what i asked. No less, no more. The 3rd morning we were out the door for the day by 9 am. We came back around 830 pm. No clean towels, trash not talen out, bed not made. It was just my husband and i staying there and we arent messy people, but to not take trash out for 3 days is ridiculous. And making the bed each day should be bare minimum for them. And asking for towels shouldnt be necessary. Tanya at the front desk is just about as personable as anyone could possibly be. She is a very sweet lady. And so was the blonde on the 3rd morning of our stay when i needed to extend our room for an extra night. The hotel rooms are nice and clean when you go in. But dont expect to have cleaning staff clean the room each day or bring you towels unless you ask.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
I want to apologize for the issues with our housekeeping staff! We lost our head housekeeper due to personal issues and we had 3 housekeepers quit on Saturday of First Monday due to the heat. I am working diligently on training the new staff members and hiring more dependable staff members. We want every guest's expectations exceeded every time. Our housekeeping staff has the same goals as the front desk staff and management. It is our job to give the greatest service and while you experienced one of our hiccups, that is not the normal at this establishment and I am very sorry! I hope you'll give us another chance in the future. In the mean time, take care and thank you for staying with us. ~Jonnie

Not an overnight guest, but stopped in to charge my electric car on a road trip. Tonya and Susanna were both very helpful, kind, and accommodating. They graciously allowed me to plug in and enjoy the lobby area and wifi while I waited for my car to charge up, offering friendly conversation and making me feel welcome even though I wasn't actually staying at the hotel. Thank you, ladies, for embodying the true spirit of hospitality!

While not the newest hotel on the block it has good amenities and a great staff. The pool is a nice addition and will be enjoyed by both adults and young one. If you're in the area and need a hotel you should check this one out

I have stayed in other hotels in Canton Tx and this one far exceeds the others. Walls are somewhat thin but did not bother sleep as beds were very comfy. Breakfast was great and all staff was super friendly.

Happy with the trip, service, location would stay there again. Would recommend to travelers coming for Monday trade days. Many businesses in walking distance of motel. Staff was friendly and help full.

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Thank you so much for choosing to stay with us. It makes all of us happy to see that we got a 5 circle review. We try to pass expectations instead of just meeting them. Take care until next time. ~Jonnie

The cleanest rooms and friendliest staff I have ever run into in all my travels. I will go out of my way to stay there. The hotel was a little hard to find because Best Western has changed their logo and I was not aware of that and I initially drove right past it. coming from the East it is on the other side of the highway and the entrance is not well marked. coming from the West the entrance is right off the service road. It is back a ways and this reduces the highway noise.

Our check in was smooth and very friendly lady. When we got to our room it was extremely dirty. Especially the restroom . The shower curtain had mold all along the bottom as well as down the side of the tub and on the floor

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
I'm disappointed that you were not 100% satisfied with your stay. I wish you would have spoken with me or the front desk and let them know there was an issue. I would have corrected the problem immediately to make you happy. Myself and our head housekeeper are going to personally inspect this room together and we will take the necessary actions to make sure this is not overlooked in the future. I sincerely apologize for our team letting you down.

Stayed for Trade Days April 28th - 30th. At check in, the staff was very friendly and helpful - info, made sure we had everything we needed and made sure we knew to let them know if there was anything we needed. The room was clean and comfortable. Although advertised as continental, breakfast was hot and very good. Saturday the weather turned angry and tornados tore through the little town. As we gathered in the safest part of the hotel, the staff remained calm and lighthearted. When the electricity failed, a staff person relayed information she received from her husband. In the morning, the electricity was still out but we found coffee and a hot breakfast staff had gone out and brought back. Wonderful people. Will never stay anywhere else.

Jonnie R, General Manager at Best Western Canton Inn, responded to this review
We cant' thank you enough for choosing to stay with our family at Best Western Canton Inn. That Saturday was very scary for everyone. It's not every day that we try to protect our guests from tornadoes. Everything worked out just right for me to provide something to eat for all of our guests and the passer-bys running for cover. This was the most incredible group of guests to have endured this and still kept so positive. After we lost our power from the tornadoes we did the best we could to make sure all guests got breakfast the next morning. Luckily we have a gas grill to have had the capability to cook breakfast burritos for everyone. I will never forget the positive attitudes and love that came from this great group of people! I sincerely thank you for being a part of that. Take care until we see you again! ~Jonnie

Clean hotel, nice staff, easy parking and a full breakfast bar. Very nice location, close to the trade days complex and away from freeway noise. Do not trust internet prices. We received a cheaper rate by calling the hotel.

Jonnie R, General Manager at Best Western Canton Inn, responded to this review
Thank you so much for staying with us! Our entire team sincerely appreciates your choice to stay with us and we hope to see you again!

We stayed at this hotel on April 28 th, 29 th, and 30 th for Canton Trade Days. Great hotel and room and the staff was great! Good breakfast also. The staff treated you like family. The staff had a list of local places to eat which we tried and once again it was great. Then the tornadoes hit and entire town damaged and loss of power but the staff went above and beyond to make sure we had a dinner on Saturday night and breakfast Sunday morning. We were truly blessed with this hotel and staff. You are our new home in Canton. May God Bless you and keep you safe during the recovery. Thank You!

Jonnie R, General Manager at Best Western Canton Inn, responded to this review
We were all truly blessed that nigh! It was a scary ordeal for all of us and our team at Best Western Canton Inn did what we always try to do which is to take care of the guests who have made the choice to stay with our family. Tonya, Deanna and myself will always and forever remember each one of you! Thank you for keeping such a positive attitude through all of the tornado warnings. You guys were truly amazing! ~Jonnie

We visited this hotel when we went to Canton Trade days. The hotel was very clean, had a great breakfast, and an amazing staff. Saturday evening at 5 tornadoes were touching down all around us and the entire town lost electricity. I was amazed that even though the weather was horrible the staff drove to another town, loaded up with food, and brought it back to the hotel for all of the guests to eat. Although we didn't have electricity all night. They had a hot meal waiting for guests the next morning. This is small town hospitality! I'd highly recommend this hotel to anyone! Best Western these employees receive a bonus!

Wonderful hotel and staff! Great service, wonderful room,clean,and food was great breakfast! I love this hotel! We always go to this hotel whenever we go to First Mondays trades day and we always have a wonderful time for three nights!

Jonnie-Michelle R, General Manager at Best Western Canton Inn, responded to this review
Janis, we love having y'all stay with us! Anytime you come through Canton please stop an say hello. Barbara, Mary and/or Courtney will always have a great breakfast ready. Thanks for choosing us and for leaving such a wonderful survey.

Stayed here two nights while attending Canton First Monday. Excellent location for this. Food was also EXCELLENT. Service was first class. There was some noticeable noise, may have been from kitchen area, not sure.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for choosing to stay with us and for the nice review! We hope you'll come back and stay with our family at Best Western Canton Inn again.

Stayed here a few times during the First Monday Trade Days. It has been renovated fairly recently and is in excellent condition. The parking lot could use some work. The staff is very friendly and helpful. Excellent complimentary breakfast. Location is great if you are attending the Trade Days. Reservations should be made well in advance for Trade Days weekends.

When I attempted to adjust the dates of the trip, the Trip Advisor rep explained that only the hotel can make that adjustment. The hotel explained that only Trip Advisor can make that adjustment. Disappointed in both

had a great stay at best western in canton tx staff very friendly and helpful room was nice and clean bed was very comfortable shower was very nice will stay there again when in texas in july 2017 at next trip

Very clean, comfortable, and great breakfast. Very happy with this choice as we just pulled in from driving all day looking for a place to rest. As we walked in the lobby area was clean and the staff behind the desk were very friendly. I would stay here again no problem.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
We appreciate you! We know you had other choices and it is an honor that you chose us. Thank you! It is always our pleasure to have guests stay with us.

This was a reasonably priced and clean hotel located just off the Interstate. Had a nice breakfast and the staff were very friendly. Bed was comfortable and met my expectations in every way. Only problem I had was a noisy A/C unit, but not that big of a deal.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for staying with us. As general manager, I will make sure that air conditioner gets looked at immediately. We want our guests to have the greatest experience possible!

We were looking forward to watching our favorite TV program after checking in only to find the picture on the television in our room is so dark it almost un viewable. Unable to find a brightness adjustment, I called the front desk for help. Tonya stated that the sets do not have a brightness adjustment "Believe me, I have tried to fix the picture on TV's in almost all of the rooms". My disappointment, bordering on anger, is the hotel knowingly rents rooms with defective television sets with no disclaimer of any kind (yes we would have gone somewhere else) and chooses not to replace the bad sets because "they are only about one year old". Additionally our room has a very unpleasant odor although it appears clean.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
I want to personally apologize for your experience. Our televisions do have a brightness adjustment and I need to make sure our front desk staff is trained properly on the different televisions. We do not knowingly rent rooms with defective television sets. Our goal is to make every guest's stay a wonderful experience. I have just returned from a Best Western Business trip and I am getting this issue resolved immediately. Again, I'm sorry you experienced a problem and that our staff did not fix the issue to your satisfaction. This is not the norm. When we have issues with a room that cannot be handled immediately, we typically offer to let a guest move to a different room.

I stayed here with my dog for a local dog show. The hotel was clean, comfortable, and very close to the Canton dog show that happens every October. Even though there were lots of dogs there, the rooms were quiet and I was bothered by barking.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
We love getting to spend time with our dog show guests every October! You guys are a fabulous group and we enjoy the time we get to spend with each of you. We look forward to next year. Thank you for a wonderful review. A great guest experience is our ultimate goal and it's nice to know that we met that goal with you.

They renovated this property a couple of years ago and it is more modern, cleaner and more up to date. Great location for First Monday. It is a bit more expensive than other properties there but we have tried them all and it was worth the added expense. This is now our go to place when we are home visiting family. new breakfast room is really nice and has a good selection of food, parking is abundant.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for your kind words! A good review means we did our job. All of our staff love their jobs and we love interacting with the guests. We look forward to seeing you again.

I have stayed at many hotels in "small town Texas" This is by far one of the best. The customer service is Excellent, they go out of their way to make sure you are comfortable. And the new amenities make it even better! The breakfast was to die for! I will be back!

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for such a nice review! Our staff loves to interact with the guests as much as possible. We are like family and it's neat that we get to extend that to our guest experience. We look forward to seeing you again. Take care until next time.

Stayed at this hotel to attend first weekend - extremely nice staff. Very customer focused. We had multiple rooms booked and after a call to the hotel they arranged to give us rooms next to each other. Good breakfast - kept it stocked even though there was a morning rush.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for a wonderful review! Our staff is focused on creating an exceptional guest experience. We are a very social bunch and we don't always get to spend the time we'd like to with each guest but we try. We know you have a choice and we truly appreciate your choice to stay with our family at Best Western Canton Inn. We hope to see you again! Take care until next time.

This was a very nice facility to stay while going to First Monday Trade days! The entire staff were very hospitable and we loved the hand written notes from housekeeping! The free breakfast was an added bonus as well as close proximity to the Canton trade day area. We definitely will plan our future visits at this motel.

This is the nicest hotel in Canton. The rooms are updated, clean and comfortable. The bed was great and I had an excellent nights rest. Check in was easy and fast which was nice because I had 6 rooms total.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for the kind words David! We work so hard to make sure everyone has a great experience and it's nice to hear that we've made someone happy. If you ever need any rooms in Canton, TX again, please call me directly and let me know that you gave us a 5 star on Trip Advisor. Thank you again for the wonderful review and thank you for choosing Best Western Canton Inn! We appreciate you more than you could know.

My family has been staying at Canton Inn since the mid 1980's. We have always had excellent service and a clean room. The hotel has recently gone through a complete update and it is beautiful. The breakfast room has everything you could possibly want to eat. The motel is just minutes from Trade Days, Paul Michael's and many fabulous places to eat.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Pamela, Thank you so much for such a wonderful review! We love having you and your family come in and visit with us. If you need anything, you know to give us a call. See you on your next shopping trip. Take care until then.

The Best Western changed their logo, so we passed right by it! The rooms are alright, nothing spectacular but alright for just one night. The people at the front desk were nice. Rooms are very clean. Toilet was runny. Convenient location. I might try somewhere else next time for the same price.

Very comfortable...had a nice stay. The receptionist Tonya was very sweet and courteous. The rooms were a nice size and clean. Needed a couple of extra pillow and Tonya attended to us right away. Would definitely stay here again, given the opportunity.

Great hotel, clean, great service, very good breakfast and very nicest lady at front desk named Deanna. will definitely recommend to everyone. The very nicest in Canton Texas, close the Trade days, restaurant's, nice clean pool, cleanest room I have stayed in.

Very pleasant interaction with the Front Desk when making the reservations and that continued on through our entire stay. We had ground floor king rooms, they were clean, comfortable although a little 'musty' smelling upon entering. That cleared quickly though. All of the staff that we saw were friendly, courteous. We enjoyed a full breakfast the next morning that was good. We did not have any coffee packets in our room but the breakfast room opened at 6 so was able to get it there. Encountered no issues. Very pleasant 1 night stay.

The room was comfortable. Toilet was broken but we didn't find out until around midnight and didn't feel like trying to move to another room. We made it work. We had a gift card to use for payment and we were not allowed to use it.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Gerald B. I spoke with Mrs. B and issued a refund to your credit card and we did use your gift card. I apologized and explained to her that we have a few new desk clerks. I'm not sure why they told you that you couldn't use your gift card but I hope I got that straightened out to your satisfaction and I have talked with our front desk associates. I'd also like to apologize for the toilet issue. I ordered 4 new toilets yesterday. One for that room and 3 for just in case.

The room was clean and updated in decor, but the layout of the hotel (room doors are outside) and the smell of the room make it feel like it has been around for a while. The room didn't stink, but didn't smell fresh. The breakfast options were very nice, and the service was excellent.

We were visiting the area for a family reunion. This hotel was on the freeway with easy access and close to the little town we needed to go to. The rooms were clean, the a/c worked perfectly (we were there in July - VERY humid!), no shortage of hot water, and the internet worked. Couldn't ask for more. Perfect for what we needed!

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for staying with us and thank you for such a nice review.

If you are looking for a CLEAN, family friendly place to stay look no further. Super friendly staff and close to almost anything you could possibly need. The front desk has a listing of local restaurants to try that I found very helpful. The breakfast is out of this world.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
We appreciate you choosing to stay with us! Thank you so much for the wonderful review!

The rooms were very, very clean! The staff was so helpful and very friendly. Breakfast was excellent. The eggs were real, no powder. The bacon was nice and crispy and the sausage very good. The biscuits were homemade daily with white gray. There was cereal, fruit and yogurt available. If you leave from breakfast hungry it is your own fault. The pool was nice and clean and they have a water sprinkler by the pool the kids can play in. I will go back many times. This was a great place to stay and affordable. I have stayed in another hotel across from here and it is not as nice and the breakfast was not very warm. Staff not as friendly and things were not as clean.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for staying with Best Western Canton Inn! We appreciate your choice to stay with us. We try very hard to make sure guests are happy with their stay. Traveling can be stressful and our goal is to make things as easy and comfortable as possible. We appreciate you!

I have to say i have stayed at several best westerns but this one by far has the best breakfast i have ever had My husband and I had homemade biscuits and cream style gravy was soooooo good, we went back for seconds...eggs were fresh and the coffee is to die for...they have everything. most important was the bedding I felt like I was sleeping in my own bed...Sheets great count and pillows were so soft we felt like we were at home....Thanks for a great stay and especially the staff they were wonderful and friendly. I recommend and we will definitely be back......

Great hotel with many restaurants close. We finished the races at 2:00 AM and there was a restaurant right around te corner. The only issue was that their breakfast was over at 10:00 AM and we did not get back to the hotel till 2:00 AM

Hotel is set back from the main street and not easy to find entrance so I missed it and had to double back. However, it is centrally located and is not far from all the action at the trader days market. My room appeared to be situated over the breakfast area and noise level made sleeping late near to impossible. The small breakfast area was very crowded;I had to take my food back to my room since there was no place to sit and eat. Breakfast choices had a variety of foods to choose from and those I tried were delicious. The staff was very friendly and helpful. Overall, it was a good place to stay.

Stayed here for the 2nd time this year. Nice hotel, clean, with friendly staff. Breakfast room is small and was busy, worried we would not have a table, but some one got up just in time. Trade days busy time, and breakfast items re-filled and kept tidy.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Wow! Thank you for the wonderful review! I know that Trade Days draws a huge crowd and things get a little hectic but it is our job to keep things moving as smoothly as possible. We enjoy getting to spend time with our guests and we truly care about making each guest happy. It's so rewarding for us when we see a review like this. I know our team has done the job right. They work hard. Honestly, we all have fun here because it's more like a family than a business. I'm glad you chose to stay with us. We hope to see you next time. If you do stay with us, let the front desk or myself know you left us a 5 star rating on Trip Advisor. Thank you again for choosing Best Western Canton Inn. It means a lot to us.

The hotel was clean and updated, but the staff made it even better. They were friendly, cheerful, and helpful. When we first got into our room, there was a hand written note from housekeeping greeting us. It was a nice touch.

Jonnie-Michelle R, Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for such a nice review! Our staff is like family and we all have fun. We enjoy getting to meet our guests and while we don't get much time to spend with each person individually, we make the most of every minute we can. We know you have a choice, and me personally, I vote with my money when I spend it. We appreciate you choosing to stay with us. Take care until next time!

The breakfast was awesome and the rooms are very clean. They are also pet friendly but you would never know it because the rooms are kept so nice. I have stayed here two years in a row for trade days and I will definitely stay again.

Jonnie-Michelle R, Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for a nice review! It's nice to see that we are reaching our goal of guest satisfaction. We try so hard to exceed each guest's expectations. When you make your next reservation, please let the front desk, or myself, know that you left us a 4 star review on Trip Advisor. Again, thank you so much for choosing Best Western Canton Inn!

We prefer staying at Best Western hotels because of the comfort of the beds. This is a fairly new hotel so everything was clean and fresh, instead of old and rundown. The only objection I have is the one very small bottle of conditioning shampoo and no shower gel, just bar soap. I feel they need to update that and the coffee that was provided was terrible tasting.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Hi Sharon, Thank you for your review! And thank you for staying with us. We use Wolfgang Puck coffee in our rooms. I have not heard any complaints prior to this about the coffee in the rooms but I will surely look into it. I am the new GM since April 1st this year and I truly care about what makes our guests happy. I intend to change our shampoo and conditioner soon. I will also look into the possibility of a shower gel. I can't make any promises but I will see what I can do. We know you have a choice and we thank you for choosing Best Western Canton Inn.

Just stopped in on my way east and I was very pleased with the room, the warm friendly service, hospitality and the great breakfast. I'm actually staying again on my way back west. My grandson enjoyed the waffles and ate two servings of breakfast!

Best of everything!! Great room, best staff with such a sweet attitude!!!!!!! Loved the breakfast and the staff in the room were so kind. So accomodating to our needs as we didn't know how long we had to stay.

You can Count on Best Western to make your stay enjoyable and comfortable. Secure and clean rooms with very friendly staff and pleasant furnishings. Pricing is affordable on any budget. Check out the tasty breakfast selections, you won't be sorry.

The people are great and so is the service. I will not stay anywhere else. If there is anything you need that you forgot at home, just ask, they have it. And, since the hotel is pet friendly, don't expect to smell any pets as this place is CLEAN.

The Best Western Canton Inn, TX offers a variety of options during your stay. (1) They have the friendliest staff you will ever meet (2) an elevator if needed (3) walking distance from a variety of restaurants. (4) Animal ranches, golfing water park short drive away. (5) One of states biggest trade shows, 1st Monday held every month. Book Early

A little older but still a nice hotel. Staff was excellent, breakfast was alright but needed salt. Overall I enjoyed my stay.Rooms were clean and shower was great. Beds were comfortable.really liked the choice of channels on the TV.

Jonnie-Michelle R, Manager at BEST WESTERN Canton Inn, responded to this review
Rhonda, Thank you for such a nice review! We don't add salt to our breakfast foods because it's difficult to determine who can and cannot have salt. I, for one, am a salt lover so I empathize with you. However, we do make sure our salt shakers are full. Our team knows you have a choice and we are glad you chose to stay with us. We hope to see you again. Take care and safe travels.

Great experience at Best Western, staff was friendly, very helpful, , room a clean and comfortable. When I arrived the staff was well prepared, they told me a little about the area, asked me if I needed directions to get around. Plenty of parking, well lighted area, no loud traffic around around the hotel at night. great experience ...

I don't recommend this hotel they were really rude they kick us out of the room just for there housekeeping to clean and finish early .Also wanted to charge extra for 10min after 11am really bad customer services they need to be more polite and have extra people to do cleaning after 12pm. People sometimes work until late and with housekeeping knocking every 20min is exhausted. Need to have better services.I Will not stay at this hotel again

We stayed one night for a girl's trip to experience First Monday Trade Days in Canton. The convenience of the location to the hotel to the Trade Days, along with places to eat, any last minute items at Wal-Mart, etc are maybe 10 min from the hotel. I'm not a great sleeper but was pleased at the comfort of the bed. The hotel is very small in some places like checking in and the breakfast room, but it's still functional. The rooms and bathroom are a great size so it was nice not feeling crammed with 3 other girls in the room. The pool area/splash pad was great to relax by after we finished shopping. For as much traffic Canton gets with the Trade Days, I'm surprised there's not more hotels here to choose from, but I'm relieved and grateful that we had a good experience here and know where to stay when we come back.

Jonnie-Michelle R, Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for choosing to stay with us! We hope to see you all again. ~Jonnie R. General Manager

Since there is no way to see everything at First Monday Trade Days in one day, we decided to spend the night this month. This hotel is absolutely top notch. Friendliest, most helpful staff I've ever encountered, and I've stayed in my share of hotels and motels in all ranges. The complimentary breakfast was excellent, the entire facility if very clean, and the swimming pool even has a splash pad that my grandchildren loved.

Jonnie-Michelle R, Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for for the kind words! Our staff has a goal to exceed our guests' expectations. We enjoy getting to visit with everyone as they check in and when they eat breakfast with us. We understand that you have a choice and we appreciate you choosing us! Thank you again. ~Jonnie R. General Manager

Hotel was very nice and clean. Employees were kind and helpful. Location was just minutes from first monday trade days. Easy access to everything we needed. Quiet rooms. Had a great time. Would go there again. Booked ahead of time via Internet and had no troubles and it was quick and easy.

Jonnie-Michelle R, Manager at BEST WESTERN Canton Inn, responded to this review
I'd like to sincerely thank you for choosing to stay with us and for leaving such a nice complement. We have a pretty amazing team because we all enjoy getting to take care of our guests. We all know that you had a choice in where you stayed and we appreciate your choice to stay with us. If you stay with us again, please call and ask for me personally. I'd love to help you with reserving your reservation.

Execlent. Everything you could want. Clean. Hot. Kid and adult friendly. Help is excellent. Always there to help, always keeping it stocked well and fresh. Couldn't ask for anything more. Love everybody that works here

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Our goal is to exceed your expectations. Your review let's us know that our efforts are working. Our staff is like family and we try so hard to extend that to all of the guests who stay with us. Thank you for the kind words and above all, thank you for staying with us at Best Western Canton Inn. Take care until next time.

We were so pleased with everything about this hotel. The staff was wonderful and the breakfast was delicious. There was ample parking and pet walking areas. The beds were so comfortable. We will definitely stay here again. Way to go Best Western!

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
MaryG, Thank you so much for your wonderful review! Our staff is committed to trying to exceed your expectations. Traveling can be exhausting and we know that so we try our best to make sure everyone gets a good nights rest and a good breakfast before they head out. We love getting to see our guest's pets. Being a pet friendly hotel is also a benefit for our staff. Next time you stay with us, bring your fur baby by the office so we can say hello. Thank you for staying at Best Western Canton Inn! We appreciate your decision to stay with us.

It was a good nights rest in my travels. I thought the price was too much for the area. The room was very clean and the layout was efficient. The location of a restaurant was good But there were no delivery in the area.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
Earnest, Thank you for your review. Our goal is to exceed our guests expectations. Our prices went up after the renovation. We added an elevator, a larger dining area, a fitness center, and completely remodeled each room. Canton only has 2 pizza places that deliver, as far as restaurants are concerned but we do have a new food delivery service that has opened. It is available online. If you travel a lot through small towns you might check online for restaurant delivery services. It seems to be something kind of new and might help you for those nights when you're just too tired and delivery would be a nice option. Thank you so much for staying with us!

Comfortable, clean, price mid range, awesome staff. Highly recommend this hotel. We were traveling in two separate vehicles towing a 35 foot toy hauler and a 12 ft trailer, it was so difficult to find a hotel with adequate parking for such a large load, so thankful for this accommodation also it was such a blessing to find all this in one hotel. thank you. We will be staying there on our return trip.

Jonnie-Michelle R, General Manager at BEST WESTERN Canton Inn, responded to this review
JustMeT, I'm glad you were able to find our truck parking area. I have hauled trailers and RV's. I know what a challenge it can be to find parking. Thank you for such a nice review! It is important to us because our staff tries really hard to exceed our guest's expectations. It's nice to know that we are making people happy. If you stop back by, please let the staff know that you left us a good review. I'd like the opportunity to thank you in person. I know people have choices and I thank you for choosing Best Western Canton Inn! Our team appreciates you.

This motel is located just off I-20 but we could not detect any highway noise issues. Upkeep is excellent and the staff goes out of their way to make you feel welcome. There is a small pool area and a splash fountain play area for kids. Breakfast is adequate and included as is wifi. This is probably the best lodging in Canton which does not offer anything more than motels. We will stay there again when visiting family.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for staying with us! We hope to see you again soon. If ever, there is anything we can do to help make your stay more special, please let us know.

Nice and clean very good breakfast. We stay at all the best westerns but this one gig us on prices a king was $179.00 +taxes and a double queen $202.00+taxes during their once a month Canton Flea Market Days!!! They should of served us breakfast in bed and gave us vouchers for a free night for that price. Also no washer and dryer. No hot tub and the pool is outside.

There are a couple of requisites I have when staying at a hotel/motel.... 1) things that are suppose to work, should work (keys to your room, etc) 2) the bathroom shouldn't smell 3) if you say you have wifi---it should work. 4) electricity---you should have some. 5) relative quiet in the wee hours, especially from staff. 6) the ability to have privacy should I need it. Guess what was missing from my stay at the Best Western---which is supposedly, the best place to stay in town? All of the above. Now, staff can be as nice and friendly and sweet as can be (may it be noted that ANYONE I came in contact with, was incredibly kind)---but I'm not staying at their house, am I? I'm staying at the hotel. So when I leave your sweet, kind self---everything needs to work and work well. So, when I parked my car, grabbed all my gear (working trip), with full hands, head to my room---and the key doesn't work. I'm annoyed. Not a little annoyed, a lot annoyed. My full hands walk back to the lobby where they have to reactivity my card. (Sweet as pie lady working the desk) Get into my room, AC isn't on, so I switch it on, bc that should help the musty smell in the room that I think stems from the bathroom. Upside: there's a decent size fridge in the room. Which I definitely use. I sit down on the bed to connect to the wifi. Guess what's not working? The wifi. How'd you guess? I call the front desk---no, actually ma'am, I don't want to bring my laptop to the lobby so you can trouble shoot it. Would have been great if someone could have popped by my room though. (Once again, sweet as pie lady on the phone) The real fun began this morning. I'm here on business. I have a curling iron with me, electronics that need charging...you know, normal stuff. 6:50 in the morning, after the rain has stopped---electricity goes off. We're about 5 minutes shy of 7:50 right now---and the electricity still hasn't come on. Guess what that means? No electricity in a very dark bathroom, no lights to help me put on make up, no way to heat up my curling iron, so I look ridiculous after sleeping 8 hours on a hotel bed with bed hair. And most importantly---no AC!! Yay for not being able to be "fresh" when you're going into meetings. Doesn't this sound like a fun adventure?? THIS SHOULD NOT BE AN ADVENTURE. I am not camping. This is not the woods. I don't have a sleeping bag on me. I haven't gone in search for firewood!! So, around 7am staff starts pacing back and forth in front of my door bc right next to it are employee only closets. No lights are coming on but there's at least 3 or 4 staff members pacing back and forth and chatting their little hearts out. And I have to open the blackout curtains to allow some semblance of light in to get ready. So while these men walk back and forth, I'm having to get dressed with that sheer curtain lining as my only privacy. How fun is that? If all these things hadn't happened, I still would have given this spot a 3 star rating just on purely quality of accommodations. But all these things did happen, and I'm leaving rather unimpressed. And honestly, to not have a spot of electricity while having to get ready in the morning...I need a 50% refund. Bc I might as well have slept in my car---and occasionally been able to turn on the AC. (Oh----and about 12 times or so, sparks of electricity would come into the room causing clicking noises and the lights to flash on and off....so fun!) But kudos to a very sweet staff.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
I apologize for your issues. The thunderstorm knocked out our power in Canton. We do not have back up generators so we are at the mercy of the power companies to restore power as quickly as possible. It is frustrating for our guests and the staff when storms knock out our power because every employee here at Best Western Canton Inn has one goal. That goal is to make every guest happy. It's impossible for us to do that when mother nature takes out such an important necessity. Again, I'm sorry your experience was not satisfactory.

The staff was extremely nice and helpful, the rooms very comfortable and clean! They have a great breakfast, I was happily surprised that they served a full real breakfast and I loved the fact they used real eggs and bacon! It was a little more expensive then other hotels in town but believe me you get what you pay for, I stayed at other hotels in town and will be staying here from now on! Rooms were comfortable and clean and the staff was very nice!

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for staying with us! We hope to see you again. ~Jonnie

The room was so clean. The desk clerks were so friendly and checked us in so fast. The breakfast was good. Best waffles ever. The internet was fast and easy to connect. The keys to the room made it easy to open door while carrying in suitcase.

I was very dissatisfied in the price of the room which was only 1 bed Too much for the appearance of the room. The door had a half a inch crack at least, the shower if you are short good luck with getting wet , its so high and will not adjust its height. This is the first time i have been dissatisfied in Best western stay.

The GM and staff were very helpful. The room was very clean and the bed was better than I have at home. The best reason to stay here is the staff and a good nights rest. We will be staying here on our way to Louisiana and East Texas from now on. The access to the hotel is good as well as the location of all the restaurant nearby. Great place for the family.

I needed to rest to keep driving. My Grandmother had some good rest. Beds and pillows awesome. We missed breakfast you should extended one more hour like other Hotel, but other that that good hotel. Great Hotel I recommend this to anyone.

The best staff I ever dealt with, from the reservation to the check in. Great room and location. When I called to make the reservation I had a couple of needs that needed to be met, and the lady who took my information down was over the top great. She met all my needs and beyond. I wish ever motel had someone half her skills.

The overall stay was average. The location was good for the area. The biggest complaint they began cleaning our room before we checked out. They apologized for the inconvenience but I felt they could have done more.

Best beds ever! Very clean, Free breakfast, free internet, close to Canton shopping, great staff!! We went on a girl's weekend to Canton and although the hotel is a little pricy (I'm used to 5 star hotels on the river walk for this rate), but after all, it was Trade Days Weekend and they will get that price hands down. We paid it gladly and had a blast on our trip! Definitely going to use this hotel again!

This was by far the cleanest and friendliest hotel I have stayed in years. Not quite walking distance to Trade Days Main Grounds. But walking distance to eating places. Location is great. Easy access both directions on the service road to get places. Very nice, clean and quiet.

Room was clean, bed was comfortable. Could have used more shampoo, more towels/washcloths. Conveniently located to the First Monday Trade Days grounds. Cost was too high but all of the other properties are just as expensive on First Monday weekends.

We had a nice two nights in this hotel. Staff was very accommodating and the room attractive. We were pleasantly surprised at the size of the room and the décor. It seemed a bit pricey but we were there for a special occasion weekend. We did not have breakfast but again the staff was very nice when I went down in search of tea bags.

The hotel was nice, clean, with friendly and efficient staff. The beds were comfy. Bathroom could have been cleaner but acceptable. Older hotel but located exactly where we needed it.....near the flee market. Would stay here again.

Had a great experience, staff were great, room was clean and the bed was very comfortable. I was a little noisy with construction workers leaving early in the morning, but other than that the overall experience was very nice.

My husband and I stayed here while shopping at Trade Days. It was a great hotel, and I definitely recommend it. I was concerned that it would be too loud, considering the door to the room goes directly outside, but it was actually very quiet. The rooms were clean, the beds were comfortable, and the breakfast had a nice variety, including cereal, bagels, cinnamon rolls, yogurt, sausage, oatmeal, and hot eggs, among others. It's a short driving distance to Trade Days. Additionally, there was a gravel lot available with enough room to park truck and trailers.

We recently stayed at the Best Western in Canton. This was a great place to stay.The rooms were large and,very clean. The staff were helpful about recommendations for local restaurants. The room included breakfast. Be sure to book ahead for the trade days.

The hotel is situated within one mile of the Trade day show. Very clean quiet and comfortable. The complimentary breakfast has a variety of items both cold and hot, with the hot items freshly made. Will definitely stay here again.

This hotel is perfect for that quick stay to Canton to do the fleamarket. It is close and includes breakfast. When I go back for Trade Days I will stay here again. The position of our room was right by the stairs though so was a little noisy at times and there was the light from outside that was shinning in our room even with curtains closed. But it served its purpose and we will stay here again when we come back.

Clean rooms (yes, I DO know what 'clean' is!) Friendly & helpful staff ~ all around Comfortable beds Good location Overall a very enjoyable stay. I think it's probably the best Canton has to offer :-) Would certainly return!

This is everything that you want from a small town hotel. Convenient, clean, friendly, comfortable, and economical. If I am in that area again, I will go back to that hotel. This was in Canton, TX, a fun place to visit. And you could definitely enjoy more than one night. Nice restaurants and things to see and buy.

My wife and I were passing through on our way out west and decided to stop here for the night. Since we had our two dogs with us we thought this would be a good place since Best Western is a pet friendly place to stay. The staff were great from the time we arrived until we left. The room was comfortable and clean. It was nice to have a room with microwave and fridge too. The bed was comfortable and the bathroom was nice. There is also a large are to take your pets outside, though I couldn't find an dog waste container or bag dispenser so I had to use my own. Either way, it was a good stay, and we would recommend this property to any passing through.

We never got to stay here, but the staff was wonderfully helpful both when I made the reservation and then had to cancel. And they were going to take our 4 dogs for only $5 each. Good price and definitely pet friendly.

Best Western is the best location and easiest access to the grounds for First Monday each month!! Why stay anywhere else!?!?!? They have recently remodeled their lobby and breakfast area. The breakfast area is 4 times the size it was and they are cooking for us now! Breakfast items change so you don't get bored with the same things.

Very basic but very comfortable and clean. Breakfast included scrambled eggs and bacon or sausage as well as cereal, bagels, muffins, etc. I had a very delicious cinnamon roll. This was my second visit to trade days, last year we stayed on the Mountain in a facility that did not have centralized heat so I was very happy to be in a motel with modern conveniences. Prices were a little higher than what we have payed in the past but it was worth it. I would definitely recommend this motel to a friend.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for your review! I'm so happy you decided to stay with us! Canton has some very quaint bed and breakfasts options in town. I'm sorry to hear that your last stay was not what you wanted it to be. I'm pleased that we could deliver for you instead! Thank you so much for mentioning the cinnamon rolls. Gina bakes them fresh just for us and they are AMAZING!!!! Best part of all, I hear they are completely calorie free!!! :) We look forward to seeing you again next time you come to Canton!

I did not plan on coming here. I was hoping to stay with family in Rhome, TX but it just didn't work out. The hotel was nice. Nothing to write home about. The breakfast was outstanding. I don't know what kind of bacon they use but I had to take a few pieces with me on the road - best I ever had. Great coffee too! I was a little nervous because they put me in the back of the hotel but it ended up being okay. Still, tho, I didn't get much sleep.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
I'm really glad that your travels brought you to Canton. We're happy you stayed with us! I'm not entirely sure why you would be concerned staying on the back side of the building. We have several guests who request it because it is quieter being away from any potential road noise. As always, you are welcome to request a specific room location. We always do our best to accommodate guest requests, but we can't do anything if you don't tell us.

Very clean rooms and extremely friendly staff! Full breakfast. Will definitely recommend this hotel to others. Everyone was so helpful and go out of their way to make sure we had a pleasant experience. We would rate this hotel on the top 10 list for Canton, TX.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for your review! I can't wait to share it with the rest of the staff! We hope to see you again the next time your travels bring you to Canton.

My husband and son looking for a place to stay after the Cowboys game. Worked just fine for them. Here is what they told me: that I might have wanted a little more updated bathroom and bedding. But the breakfast was amazing! Biscuits and gravy, scrambled eggs, and bacon. Our compliments to the cook!! Friendly front desk personnel too!

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for your review. I'm so glad your family enjoyed the breakfast. It is the most important meal of the day, and we do our best to help you start your day off right!

The shower curtain had blood stains. Pillows were nasty and extremely uncomfortable. Glad I brought Lysol disinfectant spray and clorox wipes. The price of the room was increased due to Trade Days. I will be inquiring about some cabins I had seen while driving around.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
I am so sorry to hear that you did not enjoy your stay! I wish you had of brought it to our attention while you were still here, so we could have done something about your concerns. I hate it when one of our guests is displeased, even more so when it's a repeat guest staying multiple nights. I sincerely hope you'll give us another chance to serve you the next time you come to Canton.

Best Western Canton is a beautiful hotel with a pool and dining area and attractive main entrance. It is very expensive, but we wanted to stay in Canton and so chose to stay there...The breakfast wasn't fancy but was atiquate. there was little variety and frankly we got tired of the scrambled eggs and sausages everyday....Bisquits and gravy would have been a nice alternative... the kitchen asisstants were helpful.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for letting us know about your stay. I am so glad the new remodel made an impression on you. I am most interested in your breakfast comments, thank you for sharing those with us. We attempt to offer a little of everything in order to please as many guests as possible. We do offer eggs every day, and alternate bacon and sausage, because we find that these are breakfast staples that generate the most requests. Our Cooks take great pride in offering numerous variations in how they prepare the eggs. At your suggestion, I will look into other offerings that we can serve to increase the variety further. Again, Thank you for sharing your thoughts with us. Reviews like yours only help us to improve!!

I absolutely love this hotel. Everyone is very professional and kind. The only issue we had was our remote stopped working and we had to go get another one and the WIFI didn't seem to be strong enough. Kept cutting on and off

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
I'm so glad you enjoyed your stay! I apologize for your remote trouble. (Truth be told, I think it's a conspiracy when a remotes stop working on First Monday Weekend!) But thank you for bringing it to our attention so we could get another for you straight away! We can't wait to see you again next time y'all come to Canton!

very nice stay in canton texas. no problems with anything offered. will stay at the best western in canton next trip there. IYou have to book early if you plan to stay during the first monday trade days in canton.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for your review! We love hearing from our guests. Thank you also for mentioning the need to book early for Trade Days Weekends. It's a very popular time to visit Canton, and reservations fill quickly. We hope to see you next time your travels bring you to our area!

WOW, this place is much nicer than we expected! Everything looks new, is super clean and it was quiet. We liked the big (bacon, eggs, potatoes, waffles, fruit, yogurt, juice, coffee, etc) breakfast they offered to get us ready for a full day of shopping just minutes from the Original Grounds. They also offer free wifi.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for your review! I am so glad that you enjoyed the breakfast!!! It sounds like we got the selection just right for you. If there's ever anything else you'd wish to see, just let us know! We are always open for suggestions. I also enjoyed hearing that you liked our new look. We recently finished a total renovation, and it's nice to hear our guest enjoying it! Come back and see us soon!!

We came into the East Texas area for a family reunion in Grand Saline, Texas. We had a great experience at the Best Western Canton Inn, and would recommend it to everyone. The hotel is located right beside Interstate 20, so it is very convenient. The staff was friendly and very helpful.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for choosing us for your recent family reunion. We appreciate your patronage and we are happy to all that we can to make your stay pleasant and comfortable. We hope to see you next time you visit our area!

WE like staying in Texas because everyone is very friendly and considerate. I have traveled to many states and I find Texans happy, helpful and very accommodating from conversation to driving ethics. I feel safer when I travel in this major city compared to others such as Florida, Atlanta East coast etc..

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for your kind review, not only of our hotel, but of the Great Lone Star State. I happen to agree that everything is bigger in Texas, including our hospitality. We hope to see you next time your travels bring you to Canton!

Pleasant visit. Comfortable bed and easy chair. Breakfast was delicious and included make it yourself waffles, real scrambled eggs, choice of juices and coffee. Tables were kept clean and ready for next patrons.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you so much for your review! We appreciate hearing from our guests as it lets us know what we're doing right and what we can improve. I loved hearing about your breakfast experience. Our breakfast attendants, Barbara and Gina, love to make people feel welcomed and at home.

We've stayed at this Best Western the same time each year for the past three years and although it's been okay in the past, it's definitely improved this year. They've remodeled since last year, and the "look" is more pleasing. They've added an elevator, which is a big improvement for those wrestling with luggage, etc. up the stairs. The size of the "breakfast" area is a little larger (have juggled coffee and breakfast on our laps on the couch lobby in the past). The staff is much friendlier than the past. We did have some issues our last day, in that the air conditioner stopped working and the toilet wouldn't flush, but overall, we really didn't have any problems until then. I will stay there again next year; same time, as it beats the alternatives there in Canton.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you for taking the time to review our property. I love hearing from repeat guests who have seen everything pre and post renovation, it is a real asset to me and I sincerely thank you for your feedback. My favorite part of the renovation process was adding a separate breakfast area away from the lobby, we now have triple the dining space, and a large commercial kitchen that affords us to offer many more breakfast options - all of which are cooked in house!

It was a great place to stay while shopping First Monday in Canon! Very clean, recently remodeled and the hot breakfast was awesome! Wifi worked great and was used quite a bit in the evenings to conduct business.

BestWesternCanton, General Manager at BEST WESTERN Canton Inn, responded to this review
Thank you very much for your review! I love hearing about our guest experience, specifically with the guest internet. Here in rural East Texas, we struggled with finding a reliable, fast Internet Service Provider. After looking at the available options - which were limited - we decided to invest in installing a Fiber Optic Connection. We can now offer a dependable 20 Mbps upload and download connection to every guest that does not degrade with the number of users on the system! I know how important staying connected is, and this is one guest amenity we feel very strongly about.

The hotel was just a mile or so from the Canton First Monday Market. It was clean, staff was courteous, and they allow pets for a $25 fee. The room had a hair dryer, ironing board, iron, a microwave and pretty large refrigerator. There is a pool with splash pad open until 10pm. Breakfast options included just about anything you could imagine and is included with your stay.