Best Western Hotel Canal Winchester Inn - Columbus South East,  Canal Winchester

4.0/5  - based on 295 guest reviews.
6323 Prentiss School Place, 43110-2037, Canal Winchester, United States - See map
+1 614 834 4790 +1 614 834 4255



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> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 295 traveler reviews
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Conveniently located on State Route 33, the Best Western Canal Winchester Inn-Columbus South East is the top ranked hotel on TripAdvisor for the area. Discover this NEWLY RENOVATED hotel situated minutes away from Downtown Columbus and historic Downtown Canal Winchester. The hotel features an atrium style indoor heated pool providing an abundance of natural lighting while enjoying the comfort of the indoors. If you're here on business, the hotel's professional amenities are designed to accommodate your needs. Enjoy free high-speed, wireless Internet access throughout the property as well as the 24-hour Business Center. Ideally located in Central Ohio's Fairfield and Franklin counties, the Best Western Canal Winchester Inn-Columbus South East is known for providing friendly customer service. The hotel offers convenient access to a variety of Columbus area attractions, restaurants and shopping. Each well-appointed non-smoking guest room and suite features a microwave, refrigerator, cable satellite, LCD televisions and free high-speed Internet access. Begin the morning with a complimentary full hot breakfast before taking a dip in the indoor heated swimming pool. The hotel also features a business center, small meeting facilities, and free parking. Take a quick day trip into downtown Columbus, just 14 miles away to visit The Ohio State University, COSI, the Nationwide Arena, or the Fairgrounds. Plan an outdoor adventure to the Columbus Zoo, Aquarium or Zoombezi Bay Water Park. Traveling on business? The hotel is less than eight miles from Rickenbacker International Airport, Hague Quality Water International, Kubota Trucking, TS Tech, Mid State Woolgrowers, Eagle Global Logistics, American Electric Power and Waste Management. Guests staying at the Best Western Canal Winchester Inn-Columbus South East will also have convenient access to the World Harvest Bible College, home to the world known World Harvest Church.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 295 guest reviews
Certificate of Excellence
Business Business 55
Couples Couples 62
Family Family 117
Friends getaway Friends getaway 22
Solo travel Solo travel 26
Sleep Quality
Best Western Canal Winchester Inn - Columbus South East,Canal Winchester
  • 5
    « great location »

    We booked this hotel with 3 other families, we were attending the state track meet in Lancaster. It was good location between Columbus and Lancaster (20-25 min from each). Lots do do in area- eats, shops, brewery. Had a great time, nice place

    « A stay built on honesty & integrity »

    The accommodations are nice, neat, and clean here, but the staff is what makes this an incredible place to stay. We accidentally left behind a jewelry box and they made extraordinary efforts to notify us and keep the item safe until we could send for it. This is a hotel built of honesty and integrity.

    « Great proximity to good beer! »

    if you like beer like me, there is a new brewery and taproom right down the road (BrewDog). The Best Western is ideal spot for traveling beer drinkers. The price is reasonable, the rooms are satisfactory and they have free breakfast! Close enough to Columbus as well. The rooms have been recently remodeled and have what you need.

    « Staff performance great, amenities not so much »

    My family stayed 5 nights during Christmas. The staff were friendly and helpful. They brought us a fridge upon request. The beds need new mattresses with protective covers! My husband and I had a few sores on our arms and legs after our first night. Unsure of what caused them.

    « Best Western Hotel »

    I enjoyed the place it was very clean and the front desk receptionist was very pleasant. The Jacuzzi room was awesome as well.The location of the hotel is in an awesome area surrounded by restaurants and major grocery stores within walking distance ;literally less then 2 minutes walking distance.

    « Great Staff. Poor Amenities »

    The good the bad and the ugly. The good This hotel had WONDERFUL staff. So helpful. The staff let us use the breakfast room for a large gathering of people after breakfast and that was SO SO nice! The hotel seemed very clean Its located across from buffalo wild wings which is a bonus in my mind and LOTS of other good eating. The bad Our mini fridge froze all our food, which were vegetables unfortunately. Others fridges reportedly worked fine though. King bed was HIGH We were informed over the phone that there would be rollaway beds for kids, only to find out no such thing existed. Internet wasn't what I would call high speed, but it worked pretty well. NO elevator in the entire building - our 80 year old grandparents were on the top level - Never saw anything on the site indicating no elevator! Hot tub is not working. Ugly Decor is a little loud, I didn't care for the hot dog shaped vinyl bolster pillow. We came in a group block and didn't really get near some of our group, that when I had reserved I had specified we wanted to be next to. Pool is right off check in lobby area. I never really like having everybody who comes in and out of the hotel checking everyone out in the pool.

    « Regrettable experience »

    Needed to travel for work. Hotel's website auto-filled dates for my trip. Called after I realized reservation was past and told nothing they can do. Charged full price to re-book. Left a bitter taste in my mouth.

    « This place is absolutely horrible. »

    Staying in the hotel, on not one, but two occasions I heard the manager speaking ill to another employee about someone else who worked there. I believe the manager, and the other woman's names were Tammy and Megan. Very unprofessional, and they constantly were out front smoking instead of in the back. I will never EVER go back so long as they work there, and I'll be making sure no one else does. Those two are rude and VERY unpleasant humans.

    « Good stay »

    We enjoyed our overnight stay. Staff was courteous, friendly, and efficient. The room was well appointed and clean. We had a comfortable stay. Location was easy to find, food and shopping available nearby. Lots of choices for breakfast.

    « Just One Night »

    Only needed to stay one night at this hotel. That was enough for me. This was not up to our normal standard of hotels. Clearly this is old and very little updating has been done. We won't be booking this place again.

  • 5
    « Great location for BrewDogUSA »

    This hotel is around the corner from BrewDog and in a parking lot with lots of restaurants and stores, great location! The staff were really nice, facility was clean and the room was as described. Cons: The hotel does not have an elevator which is weird and the pool looked less than desirable. Overall, great stay and we would stay again.

    « Saved us »

    The hotel is nice, But the real story here is that we had a reservation at the Hilton Inn near the OSU campus in Columbus. When we arrived we were informed because our credit card had been declined. Even though they made no attempt to contact us to remedy the situation, we were left without a place to stay on a football game weekend. I called Best Western reservations in a panic and they bailed me out. I have been a loyal Best Western Customer for a number of years and find their reservation service to be 100% Reliable. Imagine going to a hotel with a confirmed reservation only to find out that because of the horrible customer service policies in place you have no room to stay in a town that is about to be invaded by 110,000 football fans, But BEST WESTERN pulled a rabbit out of their hat, and my team Oklahoma won the game. Boomer Sooner.

    « Good place to sleep »

    I have to admit to being leery of Best Western based on experience, but was pleasantly surprised. For the price, this place offers great value: clean rooms, fast and free internet, edible breakfast, and super-friendly staff, comfortable bed. All I needed was a place to sleep so didn't need any frills, and this place provided all I wanted.

    « Pleasure trip »

    Stayed at this Best Western while in Ohio for four days. Staff was helpful and the hotel was clean and comfortable. Breakfast was good and filling. Tammy the assistant manager went out of her way to help with my boarding passes when I couldn't get them downloaded to my phone.

    « Not a bad hotel in a decent area. »

    I was in town to stay for work and grabbed a room here. The staff here at BW was friendly. The room was neat and clean. There is a few places close to grab something to eat and not have to drive. This BW is nothing fancy but I liked it for what I needed it for.

    « Perfect place to stay for Punks (BrewDog) »

    Stayed at this property as it was the closest place to the BrewDog brewery. Best Western never disappoints and this was not different. Clean quiet rooms lots of parking and great price. Will certainly visit again when I am in the area!

    « Not bad, but not great either... definitely average. »

    My wife and I recently stayed here while visiting the area for a wedding. The hotel is a little pricey, but it was really close to the reception hall. The staff was courteous, check in/out was expedient, and the breakfast was pretty good. I would have liked to see an ice machine on the second floor, and perhaps some "adults only" hours for the pool. We stayed in a suite, so the room was pretty large, a couch would have been nice. I did appreciate the variety of restaurants nearby. The biggest reason for three stars instead of 4 is the "value" factor. I stay in hotels all over the country because of my profession. There are many places in which this dollar amount will get you a much nicer facility or an equal facility costs less. My decision as to whether or not I would stay here again greatly rests on proximity to where I am going. Like the title says, not bad, but not great either.

    « great price an a clean facility ! »

    Clean and comfortable. Had a very courteous staff, upon both check in and check out. They had an awesome pool, clean and warm with towels on site, which was super nice after a long day. The rooms are small, but cozy and quite clean. A good value for the money. Air conditioning was great ! Vending and ice machines readily available. Loved the in room coffee !!

    « Smoky, musty and poor night's sleep »

    Staff was EXCELLENT-very helpful and went out their way to accommodate us. Wish the rest of the hotel met that standard. Although hotel is supposed to be non-smoking, there was a strong smell of smoke in the room as well as terrible musty AC hanging in the air. Bed was OK but pillows were horrible - had to actually go out and buy a cheap pillow just to sleep the second night we were there. And they tried to duplicate the "duvet between two sheets" cover as seen in other hotels but instead inserted a thin, worn blanket with the edges sticking out. I do NOT want my face on a blanket that is unwashed in between guests. Cheap and unnecessary. And the price of the room was WAY out of line with the quality - far overpriced. Hate to be negative because I really love the people and the location. But the hotel is run down with only Bandaids for problems instead of overhauling and restoring it to original glory. The front desk clerk (manager?) was actually folding guest towels on the counter of the front desk when I checked out. That says to me that they are trying to cut costs on personnel. Got it-you are on a tight budget, but the hotel was sold out the second night (military contract) so you don't have a vacancy problem. Spend some money on the actual hotel and get some more help!

    « Average »

    Location is good and breakfast is good, bed was hard. Price seemed high for quality, but it is comparable to other hotels around. Pool temperature was good, but it needed cleaned. The hot tub did not get hot when turned on.

  • 4
    « Great convenient place »

    Clean and quiet. Price was very reasonable and close to the hocking hills area. It is also close to local stores and many good restaurants. The room was clean and bed was comfortable. We will choose to stay here again!

    « Overpriced room »

    The room was small and the bathroom was even smaller. The bed was on the firm side. There was no fitness room and the pool is very small. The spa was not heated. Way overpriced for this out of date hotel.

    « Old but clean »

    It has been a long time since I stayed in a hotel since most of my previous travel has been on a cruise ship. Although the décor is dated, this hotel was very clean and suited my purposes. I did not take advantage of the complimentary breakfast.

    « Great place to stay »

    This hotel is right in the middle of everything. There are stores all around it including Walmart, KFC, Burger King, and much more within walking distance. The hotel staff were great and went out of there way to make you feel welcome and went up and beyond to make your stay comfortable

    « Great, Cheap »

    The stay was great, easy check in and easy check out, breakfast was ok... Overall would stay again. Alot of stuff to do around the hotel. Massey's pizza was right across the street and the pizza was GREAT!

    « taking a chance »

    not a thrilled camper with hotels but needed one this last weekend and came across the best western in the same town where a family member was graduating ..and I was quite pleased with the clean rooms .breakfast items as well as the friendly service and help such as when calling front desk for a few extra room supplies.the only issue was the 9pm closing of the indoor pool and the location was excellent as well all in all a great hotel will use if needed again

    « Overpriced meh. »

    Stayed here for a family event because it's the only show it town. Excellent service at the front desk. First room had overpowering cigarette smoke stench even tho hotel is supposedly smoke-free. No elevator so you are schlepping your luggage up stairs if your room is not on the first floor. Room cleanliness lacked careful attention to detail. Pool was adequate (and there is a lift to help folks with disabilities enter the pool), but the hot tub was under repair and therefore not usable (and the lift doesn't reach the hot tub). Breakfast had regular and decaf coffee, a good selection of cereals, supermarket breads and treats, make-your-own waffles, buttery-tasting spread, sausage, and watery scrambled eggs. There are several chain restaurants, gas, a grocery store, and a new Scottish microbrewery/pub called the Brew Dog within walking distance. Overall I thought this hotel was overpriced for the experience it offers. I would consider it a good value if it were about 40% less expensive.

    « Best Western stay »

    Couldn't have asked for friendlier staff. The quality of the hotel was great and very clean. Provided a great nights sleep for my family and a comfortable place to relax. Enjoyed our stay and plan to return if in the area.

    « The most amazing team of people. Ever »

    This hotel has everything you need for a comfortable few days stay. The cleanliness is excellent, the maid service spot on and the breakfast more than adequate. However - what makes this place in the amazing team that work there and make you feel like you are coming home when you visit. A truly fabulous team - and they make all the difference! Thanks

    « Exceptional Guest Services in all Departments »

    I have stayed at this property on several occasions visiting my Daughter in college, and Guest Services have always been at or above expectations! They are very helpful with questions, problems, or checking on your needs even before you ask!

  • 2
    « Staff Best Part of Hotel »

    Hotel in need of updating furnishings need replacing - desk was ready to fall apart although it did have a new TV and the bed was pretty comfortable. If I am not mistaken this is the only Hotel in Canal Winchester at the present time. The staff where the best part of this hotel they where very welcoming and friendly during out stay. Location is walking distance to Brew Dog although this community does not have a lot of sidewalks.

    « Excellent Value. Great Location »

    Stayed here one night with family for a wedding. Impressed with cleanliness and accomodations. Staff very friendly. Breakfast was good, basic offerings. Many restaurants located nearby and not far off 270. Noise from people in hallway easy to hear, but not much occurred.

    « Good, clean hotel »

    We stayed here one night on a trip to see our daughter. The room was very clean and the bed was pretty comfortable. The check in clerk, Tammy, was super friendly. The breakfast was ok, not the best we have had. The coffee was good.

    « Friendliest Ever »

    This is a very nice hotel. The rooms are wonderful, the facilities pleasant, and this Best Western has the most amazing staff. (Say hi to Giana for me). I have stayed here twice now and will stay no where else when I am in Columbus.

    « Not what we expected »

    My wife booked this room as a getaway for my birthday to enjoy the whirlpool tub. Upon arrival me and my wife noticed several employees smoking in front of the hotel, she was concerned and this to me was not a good look. We almost turned away. When we pulled up no one acknowledged us or asked for ID to check in. An employee was very rude to a child near by that was without there parents entering the pool area. Once in the room we noticed a damp towel hanging. My wife was bit by god knows what and her back is still swollen. There was a disturbance involving the police being called to the hotel and a guest was removed. The back door was not secure. Will not stay again for this price.

    « Family friendly »

    Nice rooms and pool, staff friendly and helpful. Close to Canal Winchester and restaurants and shopping area. The staff is very accomidating when asked for assistance and amenities we will back when traveling in the area.

    « Basic but clean »

    Typical Best Western. Bed was comfortable. Room was clean. Hotel interior is a bit outdated but you get what you pay for. Lots of food choices nearby. Seemed to be pretty soundproof. Did not hear our neighbors.

    « Good for one night stay »

    We selected this hotel because it was close to the Interstate. Checked in and staff was very kind and concerned. Our room key wouldn't work reliably and he had to come let us in our room. He took the keys, re-keyed them and delivered them back to us. Very kind. Room was adequate. Seemed clean, though the bed spreads were in need of a good washing. Bathtub floor was either stained or needed scrubbed again. Otherwise the room seemed clean and fresh. Beds were comfortable. We didn't venture out much, just there for the nights rest before heading on. Would stay there if we are in the area again.

    « Very nice stay »

    We only stayed one night, but it was a very good experience. The staff was very friendly. The rooms were a nice nice size with comfy beds. Good breakfast. Definitely glad that we decided to stop here oevernight.

    « Excellent Service »

    We used this as our preferred hotel for the guests for my son's wedding. The employees, from Asst. Mgr to housekeeping, went above and beyond to make this a memorable experience. The wedding was at 2:30 and they worked extremely hard to get every one checked into their rooms early so they could get to the wedding on time. We previously had an issue with the manager there, but she had been terminated by the time of our stay, which was a good thing. Would definitely stay here again!

  • 5
    « Amazing hotel, assistant manager sorry I forgot her name, and the girls that were working that evening Oct 17th. »

    We stayed one night Oct 17th...we were going to a widower widow gathering close by. We needed a nice room for one night...we got the NICEST room! We referred another couple who got their own room also! The room was clean full of shampoos razors toothpaste anything we might have forgotten. The lobby was clean welcoming. The front desk people esp the assistant manager whose name I forgot and I am so sorry, they were helpful and great to us. We will definitely stay again!

    « Very comfortable experience »

    Staff is super friendly and competent, making sure your stay is a pleasant experience. Convenient location. Rooms were clean and well soundproofed. Check in and out is fast and easy. Loads of restaurants in the area.

    « great »

    This Best Western is a great place to stay, and staff is super. I would sure stay again if in area.Close to Interstate if your traveling close to everything for food and some shopping.Room very clean and bed comfortable.

    « School Reunion & Buckeye Football »

    A very great location with easey access to shopping, resturants, and also Columbus Metro area. Located near a small town community away from major city confusion and conjestion. Has a small town appeal and friendly staff who are professional in their work with attention to detail. A wecoming place to be!

    « Stay at Best Western Canal Winchester Inn »

    Quiet, good nite sleep, clean comfortable room. Location was excellent with access to Columbus and areas within and surrounding Canal Winchester. Convenient access to nearby restaurants. Breakfast was adequate with a few healthy choices.

    « Quick overnight »

    Needed a last minute hotel while traveling cross country. This BW was pretty new and clean and quiet enough. Front desk staff very helpful and friendly. Was looking forward to the hot tub but it was lukewarm. Bed comfortable and continental breakfast standard.

    « Busines Travel »

    Very nice accomodations. Clean and friendly staff. Did not have an opportunity to take advantage of the pool due to work schedule, but overall a very nice hotel with exemplary staff. I would definitely book again if I were in the area.

    « Excellent Staff & Breakfast »

    The staff here went above and beyond to make sure we enjoyed our stay. This is an older property, so it needs some renovations, but I've definitely seen way worse. The breakfast was really good, they had cheese omelets the first night we stayed and the were delicious!! Close to interstate, but not noisy. Also has an abundance of food choices and shopping within walking distance. Nice stay! :)

    « Best Western, Canal Winchester Review »

    Our family enjoys staying at this hotel when we visit Canal Winchester because they have a friendly staff and it's convenient to where we like to visit. They have a good free breakfast and we love the pool and hot tub. The rooms are nice and clean and the beds were comfortable to sleep in.

    « M.Provoast »

    Think twice! Front desk Lady was wonderful!!!! Can not say enough good things! The rooms looked nice and new. BUT for a non smoking room it still stunk of old smoke, the refrigerator had to be unplugged because it made an awful ticking sound you could hear over the TV, and the coffee pot did not work in the room for $140.00 was no way worth it.

  • 5
    « Great comfortable Stay »

    Travelled from Canada on route to Indiana ; made a stop here and have no complaints , A bit dated but clean , nice pool, well air conditioned , super friendly and helpful staff with a great continental breakfast , We stayed again on the trip back. Lots of restaurant options nearby as well. Reasonably priced and recommended. Also supports CAA memberships We will be back if we go that route again

    « Annual Event »

    This is the third year staying at this hotel. I have no complaints about the staff or the hotel. Great location and accommodating staff. I will most likely be here again next year for our annual event.

    « softball weekend »

    over priced Charge 130 for a small room other Best Western we know people where charge 80 a night and room had king size bed and couch with kitchen area. fridge wasn't cold and came into room when do not disturb sign was on door.

    « Excellent Place to stay »

    This Hotel is truly responsive to the needs and desires of its guests. The accommodations and location were exactly what I needed. The staff could not have been more pleasant, professional and helpful. The room was extremely clean and comfortable. The breakfast was well presented and delicious. This is an excellent value for your money.

    « Calm and strategic for a business zone »

    It is a nice and clean hotel. We got to the room which was nice inside. We even got a nice bathroom. But the odor inside was horrible. No complaints on the bed. That night I was unable to sleep. There was loud yelling in the hall and a man and woman were fighting, cursing and throwing things and a loud music. After 10 minutes they stopped and even though things quieted down, I was not able to sleep comfortably, as I was worried about the whole giving a key to a random person and to top it off the fighting going on in the hall which did not help.

    « Family Trip, »

    We enjoyed our stay. The room and hotel were very good. However we had a problem with the pool area. There were about 25 teen boys in the pool and others around the hot tub. They were throwing a hard ball around and it hit the window many times. No one at the desk said anything and they sure could see everything. Two little girls were huddling in the corner afraid to move. No adult supervision. Hot tub not warm.

    « Good for what we needed »

    We went with a group to tour Valor Christian College at World Harvest Church and this hotel was recommended by church staff. It was a 4 minute drive from the church so location was excellent. They also had a surprisingly ample breakfast, with a waffle maker, cereals, fruits, juices, bagels, english muffins, eggs, sausage, yogurt, milk, coffee. I think there was a pool but we didn't use it. Sadly, there didn't seem to be a gym. But I would recommend it if you are visiting Valor.

    « Great Stay »

    Visited this town to attend my niece's high school graduation and it was a great pick. The hotel staff were friendly and met all of our needs (we were traveling with 3 children). Not only was the hotel's appearance nice on the outside, but the inside was spectacular. I travel a lot for business and pleasure and this was one of my first times staying at a hotel that smelled WONDERFUL/CLEAN! Even my 8 year old said "mom it smells good in here"! There were plenty of shops and restaurants nearby in walking distance.

    « Great for a short stop-over near Columbus »

    Great location near Columbus with easy access and close to restaurants. This is the only hotel in this town. I booked online last minute (less expensive) and upon my arrival, the check-in was easy. The room was clean and quiet and the breakfast was fine. Overall, great value!

    « Free Breakfast choices was better than expected »

    It's been awhile since I have stayed in a Best Western Inn. Reception was very nice and friendly. We were give an 2nd story room, no elevator. The room was good size. The two double beds, with lots of pillows, were very comfortable. The shower was very nice. We had complementary coffee maker and microwave oven in our room. The TV was flat screen had many channels and Free HBO but the reception was not HD. The free wi-fi worked OK. There was no ice maker on our floor. We had to go downstairs and then back up for ice. There was a nice looking indoor pool that we didn't use. The complementary breakfast was better than expected. There was 2 types of hot waffles and hot scrambled eggs that didn't have much flavor . The had hot sausage biscuits were just OK. The Best Western Canal Winchester is an OK Inn. We had a pleasant stay.

  • 4
    « Business Stay »

    Very comfortable hotel with a friendly, knowledgeable staff who are willing to go out of their way for you. The hotel is located in a safe area with many restaurants, stores, banks and shopping available within minutes.

    « Great place to stay a little outside of the city. »

    Hotel was easy to find and it was easy to get on and off of interstate. Also had some drive thru fast food restaurants to eat at that were open late....such as Taco Bell, KFC, etc. We picked this area in Canal Winchester so that we would not be fighting the crowd trying to get to the arena early and then leaving in the morning you could miss the morning traffic trying to get to work as we were heading back to Belpre, Ohio. I was very happy with this area and felt very safe. Did I say we were there to see Garth Brooks!!! Yes! Awesome concert! Also, hotel recommended eating lunch at "Shades" a local place in Canal was great!

    « Nice stay away from the hustle! »

    My Mom and I stayed here while attending a concert at the Scott when everything downtown was booked. Nice quiet hotel out of the way from the busy downtown Columbus. Room was clean and comfortable. Very nice for a best western. Hotel was quiet all night. Wifi was better then I've seen at high dollar hotels. Nice to have a fridge and microwave in our room! Breakfast was nice and the host was very kind and made us feel welcomed! Really appreciated her hospitality! We checked out the pool and hot tub in the morning. Very nicely kept although the hot tub wasn't very warm. We'd stay again! The only problem was encountered was that the hotel did not have an elevator. Kind of an inconvenience if you have a lot of luggage to carry but not a deal breaker by any means. We will return!

    « Excellent! »

    Highly recommend the Best Western Canal Winchester! Clean, friendly, great location! From the front desk to the breakfast attendant to the housekeeping staff--they were all more than willing to make our stay the best! Excellent in every way!

    « Do not stay here. Loud trains nearby and charged for booking online »

    My could barely sleep due to the number of trains going past the hotel during the night. On top of that, I booked and paid for my room online. They charged me a $100 deposit that I was told would be credited back to me the next morning upon checkout. Well, as I checked my bank account several hours after I checked out and the money was still not back in my account. I called the hotel and I was told it takes a minimum of 24 hours for the funds to be back in my account. I called and spoke to someone who said I was told incorrectly upon check-in about the refund of my deposit. Also, when I asked to speak to a manager I was told the manager was not in that day. Then I asked to speak to the district manager and I was told that it was a privately owned hotel and no one could help me until tomorrow. Ridiculous and unprofessional. I will never stay here again.

    « Perfect stop over on the way to South Carolina »

    I have stayed at this hotel 3 times now while driving from Northern Ontario to South Carolina. I love the hotel, it is always clean and inviting as well as serving a great breakfast in the morning. The rooms are always clean, the sheets are fresh and the beds are very comfortable. I highly suggest choosing this hotel for a 1 night stop over or a longer visit to the Columbus Area.

    « Great place to stay. »

    I spent 3 restful nights here. The staff is awesome. Some of the most helpful I have found. I travel a great deal and stay almost exclusively at Best Western. Folks like these are why. It seems I never have enough time to take full advantage of all they offer.

    « Great Staff and Location »

    I had the pleasure of staying here for about 3 days. The hotel was everything I needed but the reason I chose this hotel over others in the area was because of the ever friendly front desk lady named Tammy and an African American lady (who's name do not recall). they both did a great job.


    I'm the first to admit, I'm very picky about where to stay & how much I'll spend. Our bowling teams were traveling to Columbus for State competition and needed several rooms. After spending many hours researching online and calling many hotels in the area, I came across the Best Western. The call was handled by Tammy, she immediately made me feel comfortable booking 11 rooms for our stay. Upon check in-Tammy had prepared the staff for our arrival & it was handled smoothly. The pricing was affordable, the location very safe with many restaurants in the area, quick access to the highway, beautiful indoor pool & hot tub. The rooms were clean, and offered all necessities. The breakfast was well displayed & had quite a variety to choose from. I'm very happy to say, I was very pleased with our accommodations & would stay again in the future!

    « Great Stay, As Always »

    Kudos to the staff, who are always easy to work with and very accommodating! Our only problem with this property is that the hot tub is never hot enough to attend to sore muscles! But we always stay here when visiting Columbus!

  • 4
    « Our little gettaway »

    2-3 times a year we travel 15 minutes to here to enjoy a jacuzzi room for an evening. We cannot speak for the pool part of the hotel, but the staff is always friendly at check in and check out, the room is clean, the tub works well. Not much more to say really, but we are always happy with our stay!

    « Good experience »

    All aspects of stay were very positive. I would definitely stay there again. Staff was very pleasant and room was very clean. Breakfast was very good and staff very friendly and helpful. Hotel had easy access to interstate and a nice selection of dining options.

    « Very comfortable stay! »

    Had a lovely stay at this quiet hotel. It is conveniently located around several stores and restaurants. The room was on the smaller side size-wise... but that might have been because of the large bed. We ended up on the first floor, but as others have stated this is a two floor hotel with no elevator. Something consider when booking. The pool area was very nice and well kept. There are two suites that have patios/sliding doors that overlook the pool area. I mention this because it seemed like the guests using the pool were bothering the people in the suite. No one was being overly loud and it was late afternoon. Maybe you catch a lot of noise from that room? No idea. If I remember correctly the pool was open from 8 am to 10 pm... Just another thing to think about when booking one of those rooms. I imagine that could get pretty annoying if the pool were super busy. Would definitely stay again!

    « down the street get away »

    Nice, clean, affordable yet close to anything you need on a spur of the moment get away such as dinning wal-mart, kroger and such. only 10 min. from down town Columbus, Oh. Just out of reach of the hussel and bussel for downtown.

    « Customer »

    This is the Best Customer Service I have ever experienced , 5 star... loved the pool, the cleaning Staff was wonderful, very convienent to Restaurants, and for shopping . If you needed directions the Staff would find them . They were helpful when we needed instruction on the Hotel Internet

    « Love it! »

    This hotel is one of my favorites! I have stayed at Red Roof Inns, Microtels, Holiday Inn, Value Place, Comfort Inn, etc and this is by far my favorite. The location (Canal Winchester) is perfect, the pricing is really nice, especially if you sign up for their point program, the rooms are always clean, the staff is super nice, and we have never had a problem. My boyfriend and I have stayed here about 7 times in the past few weeks and we will keep coming back!

    « Great staff, excellent stay! »

    The family stayed here while visiting grandma for thanksgiving weekend. We stayed 4 nights, the room was slightly small but was well kept. The staff here were very courteous, polite and attentive. The free breakfast was above average in my opinion, eggs, biscuits and gravy, sausage, do-it-yourself waffle stations, bread, bagels, donuts, cereal, fruit and of course coffee, milk and juices! The woman staffing the breakfast room was a real delight, very nice indeed! We had gone swimming one morning and there were not enough towels for the 4 of us, the woman at the front desk noticed and promptly brought additional towels without us having to ask. That is what is missing in most hotels, attentive staff that ANTICIPATES what guests need. Thank you so much for a great stress free stay on our family trip! When in town we will stay again.

    « Clean and Comfortable »

    We were pleasantly surprised at the cleanliness and newness of the nonsmoking king room given the affordable price. The bed was extremely comfortable. Staff at the front desk and breakfast bar was friendly and helpful. The indoor pool was comfortably warm. Breakfast was the standard fare, waffles, biscuits and gravy, cereals.

    « Excellent Staff/Small Room »

    We very much appreciated the quality of service we received from the staff. Everyone was very polite and helpful with our needs. The only downside was that the room was quite small, especially having children along. We stayed on the first floor, and on our first night, there were guests in the room above us. They were not being noisy or rude, but simply walking around their room, but the creaking from the walking was quite loud and disrupted our sleep. The staff made sure there was no one assigned a room above us a second night, which we appreciated. The breakfast has some good options, but a little limited if one cannot have gluten. I had the eggs, but they did not taste very good. The coffee, however, was excellent.

    « Wonderful stay »

    We stopped in this hotel after another hotel changed our trips plans. We have stayed here twice before and were pleased. This trip they didn't disappoint us. The girl at check in was very helpful and friendly, as was everyone else we crossed paths with, the few days we stayed here. Clean rooms, the only draw back is there is no elevator. We had a WONDERFUL stay and stay here again.

  • 5
    « Nice Amenities.Better than expected. »

    We needed a quick get away close to home. The room was much nicer than expected. Many extra complimentary items were in the room. More than other similarly priced rooms we ve stayed in on previous occasions.

    « great stop over »

    Never had a bad experience with this hotel. The staff is not only professional, but fun to interact with. Hot tub was very enjoyable, as was the pool. A good variety of restaurants are available in the area. A great place to use as a stopover for further travel going South.

    « Our stay in Canal Winchester »

    We felt like we were royalty. The room was clean and luxurious. They even accommodated us checking in early which was so wonderful as I was was in town to attend my Fathers funeral. I really appreciated them going the extra mile for us.

    « Hits all the marks - but not fancy by any means »

    The rooms were clean, servers and front desk very courteous. A little expensive at $105++ a night but not bad. Rooms were older - carpets worn. Breakfast decent but not all that good. I would certainly come back (and recommend) as it had comfy beds, working AC and very nice staff.

    « Clean, quiet with a nice staff »

    My room was big and clean and the bed was very comfortable. The free breakfast was simple but fresh and the staff was attentive. The coffee was tasty. Parking was ample and there were restaurants nearby if you wanted to eat. The staff was friendly and helpful. I would stay here again as it was pleasant and economical.

    « Good hotel in Canal Winchester »

    This is a good hotel to stay in CW. Easy to reach from highways, quiet surroundings with some OK restaurants in walking distance, nice personnel and pool, decent breakfast. Quick access to Columbus if needed and excellent restaurants in 'downtown' CW.

    « Still love this place »

    I had not been able to visit this location for a while. They had a special pricing at the time and I was able to plan a mini vacation. I use the heated pool for aquatic therapy as I have disabilities. This hotel does NOT have an elevator and when I went to check in they made sure to put me in a ground floor room. For the area being so busy it was nice and quiet for my daughter and I. I will keep my eyes open for specials so I can visit again!

    « A great experience »

    We stayed in this hotel for one night. We are traveling west, and after a very long drive it was wonderful to have such a comfortable, clean, spacious room to relax and rest. I would recommend it to anyone. The people there were very friendly, and polite. They had time to talk, and were so pleasant. It made for a very relaxing evening.

    « Wedding »

    The comforter on our king-sized bed was torn in multiple places. The TV remotes only changed channels in one direction. The box springs need replacing as they made a metallic clanging noise. There was difficulty getting the AC on and a comfortable temperature set; it would have been helpful if directions had been posted and the thermostat on the wall labelled as not to be used.


Getting to the hotel ...

All directions
·From: East. Take Interstate 70 West to Exit 110 (Brice Road). At the top of the ramp turn left. Follow Brice Road which will change names to Gender Road. Drive approximately seven miles. You will cross over US 33. At the second light, turn right (Winchester Boulevard). Take the first left onto Prentiss School Road. The Best Western Canal Winchester Inn-Columbus South East is the third building on the right. ·From: West. Follow Interstate 70 East to Interstate 270 South. Follow Interstate 270 to Exit 46B. This puts you on US 33 heading East toward Lancaster. In about 10 minutes you will see ST RT 674 (Home Depot at bottom of ramp). Turn right at the top of the ramp. At the first light, turn ...

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