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Best Western Hotel John Jay Inn, Calexico

4.5/5  - basé sur 131 notations.
2421 Scaroni Road, 92231-9731, Calexico, United States - See map

Welcome to Best Western John Jay Inn! The Centinela Solar Energy Project brings many travelers to the area, and our Calexico hotel staff is committed to making your stay the best it can be. Whether you're here for shopping at the Grand Plaza Outlets or in town for business, a great Calexico hotel can make a world of difference. Our Best Western Calexico, CA hotel features the friendliest service in town, a great value and a location that can't be beat. Many business travelers depend on us to provide them with clean, quiet rooms that make it easy to take care of work. Hotels in Calexico, CA are close to numerous top businesses. We're happy to host employees of Grand Plaza Outlets, the local energy project and many service men and women in town for military training or business. Just two miles from the border, our Calexico hotel is a favorite for international travelers, too. We're the gateway to Baja, and outdoor lovers and beach bums count on us to provide cool, clean rooms, whether they're coming from or going to Baja. Homeland Security and border patrol agents consider our Calexico hotel their home away from home. The Naval Base is nearby, and those who serve also favor our property. From NAFTA Officers to vacationers in town to tackle the Desert Dunes, a fantastic location can make a trip even better. If you're here for Baja Racing, hunting or fishing, the commute to your destination will be quick and easy. Our knowledgeable staff is happy to provide tips and recommendations on everything from dining to recreation. At our Calexico hotel, we strive to go the extra mile for every guest. Your comfort is our main priority, and we go above and beyond to make your stay pleasant. Reserve a room at Best Western John Jay Inn today and be close to it all! Dear Valued Guest, I am thrilled to announce that our highly anticipated interior renovation has begun, with the expected completion date August 2018. We apologize for any inconvenience and offer our sincere thanks for your patience and support.

Best Western

Hotel John Jay Inn

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 131 guest reviews
NOTE ISSUED
Excellent
84
Very Good
37
Average
6
Poor
2
Terrible
2
REFER TO NOTICE
Business Business
49
Couples Couples
17
Family Family
41
Friends getaway Friends getaway
14
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"The Best Western"

5
18/05/2018

A very nice hotel with a lot of convenient places close by in the event that you want to venture out shop or dine. Safe and secure with inside corridors. I've been staying here for years I've never had a problem

"Business trip"

5
07/05/2018

A very nice and clean hotel, where the staff is very nice and helpful. Enough parking and clean grounds. The pool was also nice and clean. The rooms are very clean and the mattresses are very comfortable.

"Business trip to Calexico"

5
02/05/2018

Great staff - amazing people and very convenient. I was in the area traveling for work and always enjoyed the team that cared for the hotel. The breakfast was such a treat and the pool was such a plus.

"I love it!"

5
23/03/2018

Just checked in a few hours ago. Easy..smooth check in. Clean room. Maria and Veronica are the best. Friendly...helpful. They gave me a welcome bag with snacks and water. Some hotels charge you for water. Not this Best Western. I have a nice view from my room. So far...so good! I will leave another review tomorrow. ??

Olga S, Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn

"Rock trip"

5
12/03/2018

We stayed at the best Western while group of us, rockhounds, explore the nearby desert for beautiful rocks. We have a Saturday night dinner around the pool and generally take over the hotel for a weekend.

Olga S, Manager at Best Western John Jay Inn, responded to this review
We are so happy to hear that you had a good stay with us, we hope you come back and enjoy of our services, we are here to help you and offer you the best customer service you deserve, Have a Wonderful day! :) Maria Palomera Manager Best Western John Jay Inn Calexico CA, 92231 1760-768-0442

"Best hotel in Calexico "

5
16/02/2018

Since the new owner took over this place is amazing. The level of service I get is top notch and the rooms are great. They always say you get what you pay for and I say with this hotel you get way more then you pay for. I've stayed here 3 times now and I expect to stay here every time I'm in town now.

Olga S, Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Mr. Vincent If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn

"Great location"

4
14/01/2018

Great location. Very dog friendly, and two locations for dogs to "exercise". Close to malls, and yet far enough out of town that you are not caught up in the border crossing traffic. Rooms good size, and they actuarially serve a full hot breakfast to include eggs and sausage.

Olga S, Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn

"Comfortable Sleep Environment"

5
23/12/2017

I had an excellent stay at this location. In addition, the border is less than 7 minutes away and very close to the Greyhound station. I recommend that you awake early as the breakfast is only available from 6am -9am.

Olga S, Manager at Best Western John Jay Inn, responded to this review
Good Morning! Thank you for your feedback, we are here to make you feel like in home. We like to be better and better so our guests can feel comfortable in our property. I'm glad to here that you had an excellent stay! Don't forget to call us before you come so we can offer you a great accommodation in our hotel. HAPPY HOLIDAYS!! SINCERESLY MARIA PALOMERA BEST WESTERN JOHN JAY INN 1760-768-0441

"Excellent"

5
11/12/2017

Very Satisfied, Parking is crowded due to the amount of commercial work trucks of the workers using the Hotel. The Hotel is well located to both of the Borders and easy access. I have stayed at this Hotel many times and because of its location, price and ammenities

Olga S, Manager at Best Western John Jay Inn, responded to this review
Thanks for your feed back, we are happy to hear that you had a satisfied stay with us. We are here to offer you an excellent customer service and all the goo ammenities you can imagine, we are here to be better and better for our guests. And sorry for the crowded parking, but sometimes we are sold out and we have a full parking. Have an excellent day and don't forget we are here to satisfy your stay.. HAPPY HOLIDAYS Sincerely Manager Maria Palomera Best Western John Jay Inn 760-768-0442

"Calexico"

4
05/12/2017

Meets standards expected for a business hotel. Good breakfast, on time. Staff was attentive. Some question of security in this border town, but hotel is fenced all the way around except for entrance/exit driveway, helping us feel safe.

Olga S, Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn

"Fabulous Staff"

5
29/11/2017

This is a great example of why I look for a West Western! The place is always clean and comfortable and the staff is wonderful! You just can't go wrong with Best Western. We travel with a group on motorcycles once or twice a year. We love this brand and will look for it again!

Olga S, Manager at Best Western John Jay Inn, responded to this review
Thank you for choosing our Hotel, we are happy to hear that. We are here to make you feel like in home and offering a great customer service. Thanks for you review and let us know when you come back, so we can offer you a special room!!! Have an excellent day!!

"Didn't Stay"

1
26/11/2017

Husband choose wrong booking choice, I contacted to cancel almost 2 months out from booking and was told too bad. My husband tried to help with booking of room, chose wrong as the no cancel choice was in the spot where we normally pick for the reservation; he still feels bad.

Olga S, Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (760)768-0442. Sincerely, Maria Palomera Manager Best Western John Jay Inn

"Great hotel."

5
22/11/2017

Have stayed here many times over the past few years. Always a good experience. Staff is helpful. Rooms are clean. They don't smell musty as some do at times. Breakfast could use some help. More choices. Fresher fruit.

Olga S, Manager at Best Western John Jay Inn, responded to this review
Hi Good Morning!! We are happy to here about your good experience. We are here to make you feel like in home, I hope you come back so we can offer you a great comfort. Have an excellent day and Happy Holidays!!!

"Great value & great staff"

5
22/10/2017

Everything is better at this hotel than the neighboring hotel EXCEPT that you need to remember to have the desk staff "refresh" your card key every time you re-enter the hotel, as they don't function properly. Staff are terrific, everything super clean and fresh, & Denny's & Applebee's are walking distance. Easy exit off the incoming highway and it is a block north of town. Go to D'Poly Taqueria a block away for fantastic Mexican food.

Olga S, Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn

"Great Hotel"

5
10/10/2017

Clean, breakfast is good, never had major issues. The room is always clean, have been staying here since 2007, every time we want to cross over to Mexicali, but stay on the US side. It would be cool if they offered a shuttle to the border, but it's understandable that the traffic is awful

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn

"great stay"

5
08/10/2017

we stayed 2 nights, went to Mexicali while staying here. returning to stay at this location. We stayed in the suite great price and room. The staff is outstanding going beyond our expectations. Used the computer furnished, in order to print out information about Mexico .

Olga S, Front Office Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn

"NOT WORTH THE MONEY"

2
04/10/2017

We paid $100/night for a hotel that had no access from the main road and without SIRI would not have been able to find our way in. The air conditioner was so noisy it kept us awake. The hotel was undergoing renovation which he did not find out until we arrived. There was a ladder outside of our bedroom window which was a security/safety issue. The breakfast offered was minimal. Would not recommend.

Olga S, Manager at Best Western John Jay Inn, responded to this review
Good Morning: Sorry about this issue, I know that we are under remodeling. I offer you apologies next time you guys come your experience will be better. I'm so sorry about this experience you had we us this time, have a great day. Sincerely Maria Palomera, Best Western John Jay Inn

"Great hotel with Great service!"

5
02/10/2017

This was my first time staying at this particular Best Western hotel. It was a very good experience. Kind and friendly staff, very clean inside and out. Would most definitely stay again if in the area!

Olga S, Manager at Best Western John Jay Inn, responded to this review
Good Morning!!!! I'm so happy to hear that good experience you had with us. Next time when you come back, we will receive you with a great customer service how you deserve it. Have an excellent day !!! Sincerely Maria Palomera

"Very Excellent Hotel"

5
05/09/2017

Clean clean Comfortable beds and 8 out of 10 Breakfast with eggs proteins and carbs. Surprisingly tasty. THe waffeles are make your own and had a custom Best western logo in them. Nice touch. Staff is over the top friendly, the pool area was excellent and had a BBQ to roast your own on. (Charcoal not gas) Spent 2 days here for the opening of dove season. Have already booked my room for next year! Excellent Value See you soon

"Once agai, great stay"

5
27/08/2017

Visit the El Centro/Calexico area regularly and always pleased with the Best Western John Jay In in Calexico. This stay was no exception. The front desk staff, as always, was extremely courteous and friendly. Internet connection extremely strong!

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Dear guest: It is a pleasure to hear your comments. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn

"our stay in Calexico"

5
03/08/2017

This was a last minute decision to stay at BW. I am so happy we did. The service was 5 star, and the room was really nice. We will definitely stay here again! Everything was clean and felt well kept. Customer service was outstanding. Maria at the front desk is amazing!

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Dear guest: I am so glad your stay was at your fool expectation, I will be sure to let Maria and the rest of our staff of your comment Thank you for taking the time to submit this survey, your opinion is very important to us Hope to see you soon Sincerely Olga Schmidt General Manager Best Western Jay Inn Calexico, CA

"Our home away from home."

5
25/07/2017

We have been going to the dentist in Mexico for the last two years. This is where we always stay. They are always so friendly and helpful here. Veronica and Maria go beyond the call of duty. They call taxi's and Uber for us. They helped with a car lock out this last time. We thoroughly enjoy staying here.

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Dear July: Very glad to hear your stay was at your complete satisfaction. Thank you for completing the survey regarding your recent stay at our property. I will let Maria and Veronica your wonderful comment regarding their customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn

"Good, Comfortable Stay"

4
24/07/2017

Good location with respect to the border; friendly staff; decent breakfast included--- better than many hotels; a little run down but no major problems. There isn't a lot to do in Calexico, but if I needed to go again, I would stay at the John Jay Inn

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Dear Brian B: I am so glad to hear your stay was at your expectations. Thank you for completing the survey regarding your recent stay at our property. I will be sure to let our staff know we have another happy guest. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn

"Great stay!!"

5
26/06/2017

Everything was great here..!! Great staff and good breakfast.. Only drawback is the very hot weather this time of year..!! Stayed indoors most of the day, though the night temperature didn't cool much!! :-)

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. So sorry to hear about weather, but this is the season until end of September when starts cooling off and then is beautiful October, hope to see you soon Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn

"Great near-border accomodation!"

5
19/06/2017

I have occasional business at this border town, and this hotel is a great overnight stop. Rooms were what I expect at Best Western, clean and in good maintenance. There are a couple suites available (I was upgraded this trip - look for #212 or #312).

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Dear guest: Thank you for completing the survey regarding your recent stay at our property. I am so glad to hear you had a pleasant stay, hope to see you soon Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

"best western calexico"

5
12/06/2017

exiprienced a lil. problem with odors, and problem was resolved very fast and professional by front desk, giving us another room, plumer arrived to room before we finished moving. we were part of a family group visiting Calexico, 6 families stayed at this hotel, all very please

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am glad to hear our staff was able to help you right away.We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn

"Top notch hotel"

5
31/05/2017

This Best Western has been the best I have stayed at. I am treated very well here as I stay often for business. My home away from home, very welcoming and clean rooms. I leave before breakfast due to the nature of my job, so I cannot review that. When I come in thou there is always hot tea and coffee and ice water available.

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Dear Gary, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. It is always a pleasure to have you as our guest, we appreciate your wonderful review. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn

"Great place to stay"

5
24/05/2017

This is a very clean and attractive property in a not so clean and attractive town. Great rates. Super friendly staff. Greeted with big smiles by front desk gals at check in and check out. Had a "To Go" bag at check out with a bottle of water, orange, and a granola bar in it at check out. Nice Touch!

Olga S, General Manager at Best Western John Jay Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are glad to know you had a great experience and we hope to see you back soon. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn

"Wowed Us!"

4
17/05/2017

I usually steer away from Best Westerns since most are old and outdated. Not this one - everything is fairly new and clean, clean, clean! I would recommend this property and stay there again. The only con was complimentary internet - so slow my attachments could not load.

"Good value"

4
06/05/2017

Good hotel, great value, friendly staff. Central to the city. Despite being next to the highway, it is not noisy. The hotel fills up quickly so you should make reservations. Only drawback which may not matter to some, is the hallways can feel stuffy especially on a hot day.

"Great Stay"

4
03/05/2017

The hotel was excellent for our needs, the property is fairly new it looks like. The room was comfy, a trip to the border for sales and a success at it. Also a road trip, so best of both worlds. Loved room 223 will be back again if in the area!

"Very clean & Comfortable"

5
17/04/2017

Very friendly staff. The rooms were clean the breakfast was very good. The pillows were so comfortable. We rented 3 rooms total one was the business suite it was so spacious. Everything worked fine in all 3 rooms.

"Best Value For A Quiet Place"

4
08/04/2017

John Jay in Calexico is a nice quiet place to stay. It is affordable and centrally located to shopping and dining establishments. The hotel is near to both border gateways. Also, parking is available and is particularly easy for handicapped guests. The breakfast menu is simple but hearty with a combination of warm and cold foods.

"Quality for a reasonable price!"

5
07/04/2017

A friendly staff who always greets us with a smile, a fresh and clean room, a quiet night adding to the solitude of our sleep makes this a welcome location to pause on our journey. Their Web site rate was best as well!

"A great stop-over on the way to Los Algadones"

5
22/03/2017

We often stop here on our way to Los Algadones. The staff is very friendly. The rooms are moderately upscale. The breakfast is above average. There are a number of nearby restaurants and a movie complex.

"1 Night Stay, all good"

5
01/03/2017

As other reviews state, if you find yourself in Calexico, this is a good option. I had a quick one night stay and it was just fine, clean and comfortable. The gym is small but I appreciated it being there. I also really appreciated the complimentary printing at the business center. I saw a lot of off road vehicles in the parking lot so I'm guessing this is convenient for those kind of experiences as well. Staff was also kind upon check in and check out.

Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are happy to know you had a great stay we hope to see you back soon. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Charlene Soto General Manager Best Western John Jay Inn

"Excellent"

5
27/02/2017

We needed an earlier check in and employee accommodated with no hesitation. Was professional and very friendly. We felt welcomed. Employee remember our names from prior phone call. Housekeeping was deliver on a very timely manner

Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Charlene Soto General Manager Best Western John Jay Inn

"Nice stay"

4
10/11/2016

We had a nice stay here. We enjoyed using the hot tub associated with the pool. Our room was fine with no problems. The breakfast was the usual hotel fare, nothing special but nothing wrong either. The front desk staff was friendly.

Charlene S, Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you so much for completing the survey we appreciate your good review and we hope to see you back soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Charlene Soto General Manager Best Western John Jay Inn

"Excellent value"

5
20/10/2016

Very clean hotel with a very good breakfast. My room was very clean and comfortable with a refrigerator and microwave. Hotel staff were very friendly and maids were very efficient. Location was convenient to local business.

"Very comfortable stay"

5
13/10/2016

When we arrived the hotel was completely booked except for one suit! It was fairly priced and very nice and we would book that again. We always stay here the night before we cross the Mexico borer for our winter stay in San Felipe.

Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am very happy that you enjoy your stay with us we hope to see you back soon enjoy your stay in San Felipe. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Charlene Soto General Manager BEST WESTERN John Jay Inn

"Very good"

4
26/09/2016

They need to check the A/C especially during the summer to make cure that they are working right. Room was clod and then get hot because the A/C wasn't turning on right away after my Aunts funeral I didn't want get up or call anybody because I was too tried.

Charlene S, Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (760)768-0442. Sincerely, Charlene Soto General Manager BEST WESTERN John Jay Inn

"Clean, Comfortable and close to GOES Interview"

4
22/09/2016

I stayed one night before my GOES Global Entry interview and this was a great option in Calexico. The hotel staff was friendly and helpful. The room was very large and clean. The bed was pretty comfortable. Air conditioning was a bit loud but worked well. Breakfast is included. Typical hotel/motel breakfast options: mass produced eggs, bacon, toast, cereal, yogurt, granola, fruit, muffins etc. There is also a pool and a small gym. The gym had a stationary bike, stairmaster, treadmill and a few sets of free weights. I would highly recommend this hotel to anyone traveling through Calexico. It is about a 15 minute drive to the GOES/SENTRI office.

Charlene S, Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you very much for your review I am glad you had a great stay with us and we hope to see you back soon. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Charlene Soto General Manager BEST WESTERN John Jay Inn

"John Jay, excellent as always"

5
16/09/2016

I come in 2-3 times each year for the dove season. Staff at the front desk always nice and helpful. Room cleaning excellent. I've been to other motels in the area but John Jay is the best thus far. No need to stay anywhere else. Breakfast is not bad....typical eggs, soggy bacon, waffle maker, breads, fruit, juices and coffee.

Charlene S, Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you very much for your feedback it is very important for us to know how your experience was. We were very happy to have you all here with us it is always a pleasure to have you stay with us every year. Hope to see you soon.

"Great Service"

5
30/07/2016

Everything was great me and my family had a great time our entire stay! I would recommend this hotel to everyone great location and great service. Very friendly staff and everything was very clean. Hope to be back soon.

Dom L, General Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Nice place to stay in Calexico"

5
28/07/2016

This Hotel makes me feel at home.excellent location and the staff is wonderful.They give you best service and are always helpful.Rates are very reasonable.Though i have choice of staying in other places but i always stay at this property

Dom L, General Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Met All of Our Needs Comfortably"

5
17/06/2016

This was our first time in the area and we had a terrific stay. I was traveling with my five-year-old son and he had a blast. The room was clean, the staff was friendly, the best was comfy and the breakfast was nice, too. Plus, there are lots of great places to eat nearby. Would definitely stay again.

Dom L, General Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Good experience"

5
15/06/2016

nice place to stay.very convenintly located.The Hotel staff is very friendly and professional.I feel at home while staying at this property.I have choice to stay at other hotels but i prefer to stay at this place

Dom L, General Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Great Place to stay in Calexico, Close to GOES Interview"

5
31/05/2016

Great place to stay. Comfortable rooms, nice pool, and a very good breakfast. I would definitely stay here again, and recommend it to my friends. Easy access to the highway, and easy to find. Pleasant friendly, and helpful employees. Dining and shopping is within walking distance.

Dom L, General Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Excellent place to stay in Calexico"

4
25/04/2016

The hotel doesn't offer a whole lot of bells and whistles, but that is not surprising given that it is is in Calexico. What it does offer is a clean room with a friendly staff. I will definitley stay there when I'm in Calexico in the future.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Daniel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Stayed in very clean, comfortable and convenient Motel"

5
15/04/2016

Stayed at John Jay Inn on numerous occasions because of convenience and the cleanliness of the place, also the friendly and warm people behind the desk. All the people that work there, the clerks, the maids and others are very friendly and accommodating. Their continental breakfast is included and plentiful to start the day.The location is conveniently located to the border and shopping is close by. Any time we'll be driving by, we'll be booking at John Jay Inn. Very good value for the money. I recommend this motel to everyone.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Ootsville, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"One of Calexico's finest..."

4
08/04/2016

When in Calexico on business, the John Jay Inn is one of my go to hotels. I've been staying here off and on since they've opened and am impressed with the high standards that have been maintained especially lately, it seems that the amenities have been upped.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Adolfo, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Super clean/friendly"

5
07/04/2016

Staff always helpful/friendly. Rooms consistently clean/comfortable. Perfect location just off Hwy 86 before you enter Calexico, with Applebee's and Denny's walking distance, and Walmart across the hwy if you need anything. Next door is Holiday Inn Express - weird chemical odors and no mirror in room. This place totally smoke-free, mirror in room convenient, just dependable overall. I stay here frequently.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Maria, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Good value - clean, affordable, many amenitites"

4
05/04/2016

We stayed one night and found this Best Western very clean with friendly helpful staff who helped with discounts. The room was rather large and attractively decorated including breakfast, pool, Jacuzzi, and workout room.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Nancy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Nice hotel"

5
07/02/2016

Stayed 4 nights for business purposes. Rooms are nice, staff is excellent. Everything is great except the Internet. It is extremely slow. Less than 2 meg. Wireless speed is usually not that good in a hotel. However I was using the hard wired Internet jack and it was still bad. It should be speedy using the data jack.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Kevin F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"1st Time"

4
29/01/2016

This was the first time I stayed at a Best Western, ever. Boy have I missed out. Very comfortable and great staff. Looking forward to making this Best Western and the rest of their locations as part of my travel plans.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Jeffrey, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Outstanding Hotel!"

5
20/01/2016

We had an outstanding stay here during our Christmas vacation while visiting family. The service and personal care given to us by the young lady at the desk during the late shift "Meria" was magnificent. The lady in charge of the complimentary breakfast "Marlen" is excellent and super sweet. I have family in the area and will absolutely stay here again. Their specious room did, and will next time, accommodate my family. Thank you all at John Jay Inn in Calexico, California. Belia D.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Belia, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Nice little motel."

4
13/01/2016

I've stayed there twice recently, and it's been a very pleasant stay both times. The rooms are clean. The shower has plenty of hot water. And the staff is very helpful and friendly. The breakfast space is small and the choices are limited, but the food is good just the same. I'm been making periodic trips to Mexicali for some medical treatment. The John Jay Best Western in Calexico has become my lodging of choice. I'll be back there again in just a few weeks.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Nice hotel, plenty of restaurants etc. nearby."

4
12/01/2016

Very clean hotel, friendly staff, decent included breakfast and comfy beds. 1 star taken off due to rather poor parking. Lot was filled with trucks and trailers leaving few spots left. Night manager was nice enough to move his own personal vehicle elsewhere to allow me to park.

Rosario V, Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Hani Omeira, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn

"Another Oasis"

5
04/01/2016

No surprises, from beginning to end my stay was very comfortable and I felt that the staff was genuinely happy to help me. The room was clean and comfortable, the bed was perfect, the bathroom was immaculate.

Rosario V, General Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Jose Lopez, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna General Manager BEST WESTERN John Jay Inn

"First December Stay"

4
06/12/2015

Good place to stay. Breakfast area very small and sometimes gets crowded. Overall quiet and pleasant. Rooms very clean. Hot water is generated quickly and TV is good size and quality. More quiet rooms away from lobby.

Rosario V, General Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Victor, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique General Manager BEST WESTERN John Jay Inn

"Last minute stay"

4
01/12/2015

For a last minute stay it was great and the price even better. Only thing was that since it was right next to lobby and reception area in the morning it was noisy with morning breakfast, other than that it was great.

Rosario V, General Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Norma, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique General Manager BEST WESTERN John Jay Inn

"my best , Best western stay"

5
12/11/2015

Every time I stay in this hotel , I leave very happy. The room is comfy and always clean . Staff is always friendly and the breakfast is great...I would definitely be staying here next time I come out here again....

Rosario V, General Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Bertha, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique General Manager BEST WESTERN John Jay Inn

"Great overall experience"

5
09/11/2015

As always, I can trust my stay at the Calexico BW will be a positive one. Room are clean, staff is friendly and helpful. We stay here a couple of nights a month and have not been disappointed yet! Breakfast is good as well.

Rosario V, General Manager at BEST WESTERN John Jay Inn, responded to this review
Dear Roy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique O General Manager BEST WESTERN John Jay Inn

"Worth every penny!"

5
03/11/2015

Very clean rooms and excellent staff. Beds are very clean and very comfy! Certainly not stingy with the pillows here! Pool was great and so was the breakfast. I cant say more great things about this property. Will definitely stay again!

"We like it for a quick stay"

3
01/11/2015

Our family likes staying here when we need a room to visit friends and we love that its not costly, the guys in the front are always great. I can't say I've ever had a bad stay. Happy simple and it's a place to sleep...

"Wonderful stay."

5
27/10/2015

This was the first time that I have stayed at this Best Western and I must say it was a great experience. I was heading home from Tucson and decided to stay in Calexico instead of Yuma. I was impressed the minute I walked into the lobby. Everything was clean and looked in order. I can't say enough about my room. It was spotless and everything worked. The bed was very comfortable and the room had two air conditioners that worked perfect. There is a Denny's and an Applebees that is just a short walk from the hotel. As far as scenery goes there is really not a whole lot to look at from this hotel. If you are looking for a good nights sleep in a comfortable and clean room with a great staff. This is your place.

"Pleaseure trip"

4
17/09/2015

Excellent Hotel, friendly, courteous service. An unintentional error was made on my bill, which was taken care of to my complete satisfaction. The complimentary breakfast was very nice. I always stay at this hotel when I visit my hometown, Calexico, CA.

Rosario V, Director of Sales at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn

"Good clean regular place to stay"

3
11/09/2015

This is a good choice if you find yourself in Calexico. It is neat and clean and near some restaurants. There are no surprises here, either good or bad. The counter help did a decent job and people here appeared to be very willing to assist you if necessary. The air-conditioning works well, which is good, it is hot as heck here today!

Rosario V, Director of Sales at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn

"great stay"

5
09/09/2015

We booked a suite for 2 nights which was great value for 2 rooms. The staff were friendly and helpful, room was clean, swimming pool is small but okay, breakfast and 24hrs coffee machine were great. Can surely recommend this hotel.

Rosario V, Director of Sales at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn

"Dove Hunters affordable stay."

3
04/09/2015

For the opening of dove hunting season this hotel was booked solid. The friendly staff welcomes hunters and provides dove cleaning facilities. It is common to see guests carrying shot guns and hunting gear dressed in full camo going to and from vehicles to room. The room was clean and comfortable with good air conditioning running 24hrs. The full breakfast was reasonably good, except that during hunting season the hotel should offer breakfast starting at 4 am to 10am, instead of 6am -9am. By 5am most hunters have already left to the fields. Parking was free and plentiful. The only annoyances of the room was the toilet running and needed significant jiggling of the handle and the refrigerator was balancing on three legs and care was needed when opening the door. The price was affordable and the stay was pleasant. Wish the hotel would provide dove hunting scouting reports with locations. Free wi-fi worked great.

Rosario V, Director of Sales at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn

"Good Value for the cost"

3
20/08/2015

Needs some small improvements to the property. Very clean rooms with a comfortable bed. A/C's are out of date and need to be upgraded. Printer in business area was out of service. Had to wake up the gentleman at 430 to check out. Rooms are very clean and newly updated. Average fitness center and pool. Good breakfast items overall.

Rosario V, Director of Sales at BEST WESTERN John Jay Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn