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Nice hotel, we've stayed at many times past few years . I don't like the thin mattresses they have went to. Probably look for a better place our next trip.
One of the worst experiences. Juliana on the phone was kind, but the rest of the experience has been awful. There was a complication with our travel, and our flight was cancelled last minute (literally <60 minutes to departing), leaving us stranded. We called and asked if there is any way we could move the reservation or receive credits or a refund (even if partial), and they refused to do anything of the sort -- essentially, it is on us, they will do nothing to help, do not care, and we need to figure it out. We have stayed at Best Westerns before, and are members of their rewards program and when complications like this arise have never had an issue with re-booking, especially when it is due to weather-related instances. There goes not only an incredibly stressful day, but a really negative experience and a lot of money lost thanks to their "policies". Regardless of how clean or dirty the hotel is, their treatment of my husband and myself in what was one of the most stressful days we've ever had has left such a negative taste.
Dear Rose, Thank you for sharing your feedback regarding your recent stay at out hotel. We sincerely apologize that your experience fell short of your expectations, especially regarding out 24 - hour cancellation policy. We understand that this can be frustrating, and we appreciate you bringing this to our attention. While we strive to accommodate all request, our 24 - hour policy is in place to ensure we can maintain a high occupancy rate and provide flexibility for other guests. We value your business and hope you'll consider staying with again in the future, perhaps with a different booking option that better suits your needs. You always have the option to call us directly to book the room directly to the hotel. Thank you.
This hotel recently had a makeover and the rooms are nicely furnished. Unfortunately had to many bad experiences here. First room has a toilet that didn't work after we had gotten settled in. They had no one to repair so we had to move rooms. Next room ac unit was kind of inconsistent but we survived until the next morning. When I went to take a shower water was cold. When I asked front desk what they could do they basically said if I was staying another night they could move me rooms again but we weren't staying so nothing got accomplished. Save your money and stay somewhere else.
Hello Mr, Acosta Thank you for taking the time to review your stay with us, We are deeply sorry to hear you had some bad experiences, we always make sure to provide the best care to every guest. Thank you for letting us know how we can improve your next stay. We hope you give us another opportunity to demonstrate we can do better. Yaneth B.
Do not go here. This facility is unsafe. It is next to a partially burned down building with gang signs spray painted on it. There is no security. The rooms reek of smoke and are unclean. I left before spending the night. Only being in the room perhaps 30 minutes my clothes reeked of cigarette smoke. Don't do it...plenty of quality places to stay other than this hotel.
Hello Nomad, we are very sorry about how you felt on your stay with us. We always make sure we provide a good experience to every guest. We are deeply sorry we are not able to do anything about the empty building that is next to our property. Thank you for letting us know how you can improve your next stay and also for every guest. Our facility is a non-smoking facility and we are going to work harder to reinforce that. We are deeply sorry you had this experience with us, we hope you give us an opportunity so we can demonstrate we can do better. Yaneth B.
The stall is amazing at the BW in Calexico, CA, they greet you with a friendly smile and make you feel at home. The rooms are very nice and clean. I highly recommend this place if your ever passing by.
Always super accommodating, even when I arrive super late and need to use the laundry facilities it's no problem!! The ladies open it and monitor my progress to ensure safety and secure the facilities when I'm done, best customer service in the area, hands down
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
I would give it 5 stars because everyone was friendly and it was clean. The elevator is a little slow, but that's no big deal. It's conveniently located and like that it's close to a couple of resteraunts.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Five reasons we choose to stay with Best Western. 1. I love that the rooms are set up as a suite. As soon as I get in I set up my mobile office. 2. Having access to a workout room, pool and laundry really make traveling much less of a hassle. 3. Rooms are clean! 4. Internet! Can't live without the WiFi. 5. Breakfast is included. It's not just convenient, it saves me time and money.
Overall a good hotel. Clean and well kept. No mold or mildew. Clean scent. Pool needed new chairs. The only lawn chair was broke and the water was a little cloudy. The pet fee was high at $25/night! Early check in was $35 even for platinum level members. It is Within walking distance to movie theater, restaurants and Walmart. Breakfast was hot but not good. Watered down gravy, powdered eggs, potatoes. I stuck to the cereal and bagel. They did have a waffle machine.
This hotel was horrible the parking area, it was taken by truck drivers getting up to 4 spots not secure for my vehicle. The pool area looks abandoned with disgusting Jacuzzi and chairs ripped and dirty area. Gym area if we can call a GYM with only 4 dumbells. Is was a bad experience and definitely I dont recommend this Hotel. Not even for a couple hours.
- refrigerator temperature dial broken - microwave switch broken - shower rod broken - ac unit thermostat broken. Room was either too cold or too hot - credit card and ID were photo copied. This is a sketchy practice that most hotels no longer keep.
Only 4 tables in the dining room. Diluted apple and orange juice every day. Rock hard bagels and very hard thin slices of bread. For the money, they charge to stay here, better off going to another hotel.
Nice sized clean rooms. Let the front desk know if you want your room cleaned before leaving the premises in the morning otherwise it will not be. Good amenities. Nice that they have a paid washer & dryer for guest use.
I got a deal for $111 a night, which is a steal, but be weary of the amenities: -The toilet tank took over 5 minutes to refill and clogged easily. -The AC was loud and disrupted sleep. -The painting on the walls were uneven. -A random lower floor trimming fell off. -The internet is spotty and disconnects often. -The TV was not connected to the channel provider. -The pillows were mostly hard or lumpy. Basically, you get what you pay for.
Drawers full of food crums microwave didn't work phone doesn't work balcony full of bird poop receptionists and managers horrible hospitality we are staying here for over a week they didn't care to clean the room properly before us checking in now they want us to leave so they can clean jacuzzi had cold water pull out bed had no blankets or bed sheet balcony full of bird poop don't stay here they don't care about their customers
This hotel is very convenient place to stay prior to crossing over into the mexico. It's close to stores if you need to stock up prior to crossing the border. Hotel is dog friendly which is a plus. Breakfast is included.
Excellent staff. They really try to make your stay as pleasant as possible. The small fitness area has room for 1 person in between the machines to do yoga. The immediate area has low traffic and a side road which is good for a walk or run.
My room was ok, however the shower curtain was falling off the walls, heavy black looking mold around the tub & wall edge, and had an issue with some "pests" found a roach crawling on the wall and one IN one of the beds, and unfortunately the third escaped the wrath of my shoe. Would I stay here again possibly if it was my last resort; sure...
staff professional clean rooms close to food, shopping and within few minutes of business we drove about 300 miles we could of stayed in El Centro but chose Calexico instead this hotel had a gas station, Walmart, Dennys Applebee's and several other restaurants stores within walking distances thanks John Jay Inn !!!!
The room was gross to start...mold in the shower, it stunk like a locker room, and the floors were only clean in the middle. The bed lays on a metal frame and is hard and uncomfortable. The pillows felt like they were full of cut up styrofoam. I booked 2 nights and was had to stay a 3rd to meet a friend with car troubles and messed up on the date...the hotel manager told me too bad. They took my money as a no show even though it was just double booked and would not offer to change it. Horrible customer service. I ended up next door at the Holiday Inn Express and it was wonderful!! Never again!
Staff is friendly. Hotel is always clean. If you need extra towels they will happily provide them. They appear to follow covid guidelines. No hot breakfast served at this time but they do provide a grab and go bag with some snacks fruit and water.
I told the girl at the front desk, I have a package with tracking number and time it was delivered to the front desk today (12/23/19). Her response was "No package was dropped off today." I showed her the tracking number and time it was dropped off to the front desk and asked her to check the security cameras. She refused to check the security cameras. Again, she repeated, "No packages were dropped off today." The juices are diluted with water that they taste more of water than juice. The dining room is miniature - only 4 tables. There's sunning and airing of mattress in the parking lot!
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately we never did receive that package. Everything that is delivered for guest we do keep at front desk for pickup. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
The only decent thing about this place were the ladies at the front desk. They were kind and welcoming. The room itself is digesting. The floors are dirty with numerous stains everywhere. The shower rod isn't secured properly to the wall and it droops down. It had bits of papers and cardboard wedged under it. Due to the the shower rod dropping the shower curtain wouldn't stay shut because it would slide down to the middle, causing the water to splash out and leave a pool on the floor. The complimentary breakfast was horrible they have four tables shoved in a tiny space where it's difficult for people to get around each other. The juice was so watered down it didn't taste like juice, but more of a water with the essence of a fruit. The heaters for the food I'm guessing are old and needing replacement because the food was cold. Won't be staying at best western again.
We first got there and they said the elevator was broken and would be repaired thr next day and it was not. I'm assuming that's it had been broken for a while by other reviewers. The stairs where dirty construction trash everywhere. The room had a leak and was landing on the sofa and reported it to the front desk ... no help at all by the way. The floor was disgusting stains everywhere. Found hair on a pillow. Breakfast was undercooked. The parking or lack there of due to construction that they dont mention that has been going on for a while didn't see any work being done .
Super clean, super friendly, super convenient with walking distance to an Applebee's, a Denny's, Walmart, gasoline, convenient stores etc. Nice Little mini gym with TV in air. Right off Highway 111 about a half mile before entering Calexico.
The title says it all!! Professional staff, nice facilities that are well maintained and a comfortable, quiet room at a reasonable price. What more could one ask for? I would definitely stay here again.
Recognizing that our vacation days are during the hot summer days in California Imperial Valley, it was a pleasant surprise to find the Best Western Hotel in Calexico very cool. My children loved walking into a room that accommodated their temperature needs. I loved the cool bed waiting for me to cool me down. Thank you ....
If you go to the website it shows the front counter with flowers but when you arrive there are no flowers and a lot of cameras... why is that John Jay is it dangerous to stay at your Hotel? If you have pets the owner will overcharge you as well as the reservationist stated $20.00/night for pet(S) the owner will charge you $40.00 you have been cautioned.
I love staying at BW and so does our pup! The staff are always friendly & accommodating! We're truck drivers who often have to hang around waiting for a trailer to cross the border and a stay at the BW always provides a nice break from the truck.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
Close to where I needed to be. Expensive to stay. The hotel was being remodeled when I stayed there in March 2019. A huge container was right in front of the hotel. There was no noise at night so my stay was pleasant.
The best place to stay near the Mexican border! Super clean, super friendly staff, perfect location just off the highway and walking distance to both Denny's and Applebee's, Also super close to mall, Starbucks, gas etc.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
The property location was perfect for my needs, the border was close for the business I needed and shoping and food places were close to the property. The staff was freindly and helpful at all times. The room was clean and comfortable.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
We like to stay here when we visit Calexico. We are never disappointed. Close to restaurants and shopping. More than we like to spend but worth it. Location seems safe and secure. Frint desk staff usually friendly and helpful.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
I stayed here before my trip to Mexico. I found the place clean and quite. The staffs were friendly. Everything in the room in good working condition including the wifi internet. The beds were comfortable enough. The price was competitive. The complimentary breakfast have just right to get me ready for my trip. I didn't get to try the pool or the gym but they look well maintained. I don't mind staying here again.
A very nice hotel with a lot of convenient places close by in the event that you want to venture out shop or dine. Safe and secure with inside corridors. I've been staying here for years I've never had a problem
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
A very nice and clean hotel, where the staff is very nice and helpful. Enough parking and clean grounds. The pool was also nice and clean. The rooms are very clean and the mattresses are very comfortable.
Great staff - amazing people and very convenient. I was in the area traveling for work and always enjoyed the team that cared for the hotel. The breakfast was such a treat and the pool was such a plus.
Just checked in a few hours ago. Easy..smooth check in. Clean room. Maria and Veronica are the best. Friendly...helpful. They gave me a welcome bag with snacks and water. Some hotels charge you for water. Not this Best Western. I have a nice view from my room. So far...so good! I will leave another review tomorrow. ??
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
We stayed at the best Western while group of us, rockhounds, explore the nearby desert for beautiful rocks. We have a Saturday night dinner around the pool and generally take over the hotel for a weekend.
We are so happy to hear that you had a good stay with us, we hope you come back and enjoy of our services, we are here to help you and offer you the best customer service you deserve, Have a Wonderful day! :) Maria Palomera Manager Best Western John Jay Inn Calexico CA, 92231 1760-768-0442
Since the new owner took over this place is amazing. The level of service I get is top notch and the rooms are great. They always say you get what you pay for and I say with this hotel you get way more then you pay for. I've stayed here 3 times now and I expect to stay here every time I'm in town now.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Mr. Vincent If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
Great location. Very dog friendly, and two locations for dogs to "exercise". Close to malls, and yet far enough out of town that you are not caught up in the border crossing traffic. Rooms good size, and they actuarially serve a full hot breakfast to include eggs and sausage.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
I had an excellent stay at this location. In addition, the border is less than 7 minutes away and very close to the Greyhound station. I recommend that you awake early as the breakfast is only available from 6am -9am.
Good Morning! Thank you for your feedback, we are here to make you feel like in home. We like to be better and better so our guests can feel comfortable in our property. I'm glad to here that you had an excellent stay! Don't forget to call us before you come so we can offer you a great accommodation in our hotel. HAPPY HOLIDAYS!! SINCERESLY MARIA PALOMERA BEST WESTERN JOHN JAY INN 1760-768-0441
Very Satisfied, Parking is crowded due to the amount of commercial work trucks of the workers using the Hotel. The Hotel is well located to both of the Borders and easy access. I have stayed at this Hotel many times and because of its location, price and ammenities
Thanks for your feed back, we are happy to hear that you had a satisfied stay with us. We are here to offer you an excellent customer service and all the goo ammenities you can imagine, we are here to be better and better for our guests. And sorry for the crowded parking, but sometimes we are sold out and we have a full parking. Have an excellent day and don't forget we are here to satisfy your stay.. HAPPY HOLIDAYS Sincerely Manager Maria Palomera Best Western John Jay Inn 760-768-0442
Meets standards expected for a business hotel. Good breakfast, on time. Staff was attentive. Some question of security in this border town, but hotel is fenced all the way around except for entrance/exit driveway, helping us feel safe.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
This is a great example of why I look for a West Western! The place is always clean and comfortable and the staff is wonderful! You just can't go wrong with Best Western. We travel with a group on motorcycles once or twice a year. We love this brand and will look for it again!
Thank you for choosing our Hotel, we are happy to hear that. We are here to make you feel like in home and offering a great customer service. Thanks for you review and let us know when you come back, so we can offer you a special room!!! Have an excellent day!!
Husband choose wrong booking choice, I contacted to cancel almost 2 months out from booking and was told too bad. My husband tried to help with booking of room, chose wrong as the no cancel choice was in the spot where we normally pick for the reservation; he still feels bad.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (760)768-0442. Sincerely, Maria Palomera Manager Best Western John Jay Inn
Have stayed here many times over the past few years. Always a good experience. Staff is helpful. Rooms are clean. They don't smell musty as some do at times. Breakfast could use some help. More choices. Fresher fruit.
Hi Good Morning!! We are happy to here about your good experience. We are here to make you feel like in home, I hope you come back so we can offer you a great comfort. Have an excellent day and Happy Holidays!!!
Everything is better at this hotel than the neighboring hotel EXCEPT that you need to remember to have the desk staff "refresh" your card key every time you re-enter the hotel, as they don't function properly. Staff are terrific, everything super clean and fresh, & Denny's & Applebee's are walking distance. Easy exit off the incoming highway and it is a block north of town. Go to D'Poly Taqueria a block away for fantastic Mexican food.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
Clean, breakfast is good, never had major issues. The room is always clean, have been staying here since 2007, every time we want to cross over to Mexicali, but stay on the US side. It would be cool if they offered a shuttle to the border, but it's understandable that the traffic is awful
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
we stayed 2 nights, went to Mexicali while staying here. returning to stay at this location. We stayed in the suite great price and room. The staff is outstanding going beyond our expectations. Used the computer furnished, in order to print out information about Mexico .
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maria Palomera Manager Best Western John Jay Inn
We paid $100/night for a hotel that had no access from the main road and without SIRI would not have been able to find our way in. The air conditioner was so noisy it kept us awake. The hotel was undergoing renovation which he did not find out until we arrived. There was a ladder outside of our bedroom window which was a security/safety issue. The breakfast offered was minimal. Would not recommend.
Good Morning: Sorry about this issue, I know that we are under remodeling. I offer you apologies next time you guys come your experience will be better. I'm so sorry about this experience you had we us this time, have a great day. Sincerely Maria Palomera, Best Western John Jay Inn
This was my first time staying at this particular Best Western hotel. It was a very good experience. Kind and friendly staff, very clean inside and out. Would most definitely stay again if in the area!
Good Morning!!!! I'm so happy to hear that good experience you had with us. Next time when you come back, we will receive you with a great customer service how you deserve it. Have an excellent day !!! Sincerely Maria Palomera
Clean clean Comfortable beds and 8 out of 10 Breakfast with eggs proteins and carbs. Surprisingly tasty. THe waffeles are make your own and had a custom Best western logo in them. Nice touch. Staff is over the top friendly, the pool area was excellent and had a BBQ to roast your own on. (Charcoal not gas) Spent 2 days here for the opening of dove season. Have already booked my room for next year! Excellent Value See you soon
Visit the El Centro/Calexico area regularly and always pleased with the Best Western John Jay In in Calexico. This stay was no exception. The front desk staff, as always, was extremely courteous and friendly. Internet connection extremely strong!
Dear guest: It is a pleasure to hear your comments. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn
This was a last minute decision to stay at BW. I am so happy we did. The service was 5 star, and the room was really nice. We will definitely stay here again! Everything was clean and felt well kept. Customer service was outstanding. Maria at the front desk is amazing!
Dear guest: I am so glad your stay was at your fool expectation, I will be sure to let Maria and the rest of our staff of your comment Thank you for taking the time to submit this survey, your opinion is very important to us Hope to see you soon Sincerely Olga Schmidt General Manager Best Western Jay Inn Calexico, CA
We have been going to the dentist in Mexico for the last two years. This is where we always stay. They are always so friendly and helpful here. Veronica and Maria go beyond the call of duty. They call taxi's and Uber for us. They helped with a car lock out this last time. We thoroughly enjoy staying here.
Dear July: Very glad to hear your stay was at your complete satisfaction. Thank you for completing the survey regarding your recent stay at our property. I will let Maria and Veronica your wonderful comment regarding their customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn
Good location with respect to the border; friendly staff; decent breakfast included--- better than many hotels; a little run down but no major problems. There isn't a lot to do in Calexico, but if I needed to go again, I would stay at the John Jay Inn
Dear Brian B: I am so glad to hear your stay was at your expectations. Thank you for completing the survey regarding your recent stay at our property. I will be sure to let our staff know we have another happy guest. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn
Everything was great here..!! Great staff and good breakfast.. Only drawback is the very hot weather this time of year..!! Stayed indoors most of the day, though the night temperature didn't cool much!! :-)
Thank you for completing the survey regarding your recent stay at our property. So sorry to hear about weather, but this is the season until end of September when starts cooling off and then is beautiful October, hope to see you soon Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn
I have occasional business at this border town, and this hotel is a great overnight stop. Rooms were what I expect at Best Western, clean and in good maintenance. There are a couple suites available (I was upgraded this trip - look for #212 or #312).
Dear guest: Thank you for completing the survey regarding your recent stay at our property. I am so glad to hear you had a pleasant stay, hope to see you soon Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,
exiprienced a lil. problem with odors, and problem was resolved very fast and professional by front desk, giving us another room, plumer arrived to room before we finished moving. we were part of a family group visiting Calexico, 6 families stayed at this hotel, all very please
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am glad to hear our staff was able to help you right away.We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn
This Best Western has been the best I have stayed at. I am treated very well here as I stay often for business. My home away from home, very welcoming and clean rooms. I leave before breakfast due to the nature of my job, so I cannot review that. When I come in thou there is always hot tea and coffee and ice water available.
Dear Gary, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. It is always a pleasure to have you as our guest, we appreciate your wonderful review. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn
This is a very clean and attractive property in a not so clean and attractive town. Great rates. Super friendly staff. Greeted with big smiles by front desk gals at check in and check out. Had a "To Go" bag at check out with a bottle of water, orange, and a granola bar in it at check out. Nice Touch!
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are glad to know you had a great experience and we hope to see you back soon. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Olga M Schmidt General Manager Best Western John Jay Inn
I usually steer away from Best Westerns since most are old and outdated. Not this one - everything is fairly new and clean, clean, clean! I would recommend this property and stay there again. The only con was complimentary internet - so slow my attachments could not load.
Good hotel, great value, friendly staff. Central to the city. Despite being next to the highway, it is not noisy. The hotel fills up quickly so you should make reservations. Only drawback which may not matter to some, is the hallways can feel stuffy especially on a hot day.
The hotel was excellent for our needs, the property is fairly new it looks like. The room was comfy, a trip to the border for sales and a success at it. Also a road trip, so best of both worlds. Loved room 223 will be back again if in the area!
Very friendly staff. The rooms were clean the breakfast was very good. The pillows were so comfortable. We rented 3 rooms total one was the business suite it was so spacious. Everything worked fine in all 3 rooms.
John Jay in Calexico is a nice quiet place to stay. It is affordable and centrally located to shopping and dining establishments. The hotel is near to both border gateways. Also, parking is available and is particularly easy for handicapped guests. The breakfast menu is simple but hearty with a combination of warm and cold foods.
A friendly staff who always greets us with a smile, a fresh and clean room, a quiet night adding to the solitude of our sleep makes this a welcome location to pause on our journey. Their Web site rate was best as well!
We often stop here on our way to Los Algadones. The staff is very friendly. The rooms are moderately upscale. The breakfast is above average. There are a number of nearby restaurants and a movie complex.
As other reviews state, if you find yourself in Calexico, this is a good option. I had a quick one night stay and it was just fine, clean and comfortable. The gym is small but I appreciated it being there. I also really appreciated the complimentary printing at the business center. I saw a lot of off road vehicles in the parking lot so I'm guessing this is convenient for those kind of experiences as well. Staff was also kind upon check in and check out.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are happy to know you had a great stay we hope to see you back soon. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Charlene Soto General Manager Best Western John Jay Inn
We needed an earlier check in and employee accommodated with no hesitation. Was professional and very friendly. We felt welcomed. Employee remember our names from prior phone call. Housekeeping was deliver on a very timely manner
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Charlene Soto General Manager Best Western John Jay Inn
We had a nice stay here. We enjoyed using the hot tub associated with the pool. Our room was fine with no problems. The breakfast was the usual hotel fare, nothing special but nothing wrong either. The front desk staff was friendly.
Thank you so much for completing the survey we appreciate your good review and we hope to see you back soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Charlene Soto General Manager Best Western John Jay Inn
Very clean hotel with a very good breakfast. My room was very clean and comfortable with a refrigerator and microwave. Hotel staff were very friendly and maids were very efficient. Location was convenient to local business.
When we arrived the hotel was completely booked except for one suit! It was fairly priced and very nice and we would book that again. We always stay here the night before we cross the Mexico borer for our winter stay in San Felipe.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am very happy that you enjoy your stay with us we hope to see you back soon enjoy your stay in San Felipe. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Charlene Soto General Manager BEST WESTERN John Jay Inn
They need to check the A/C especially during the summer to make cure that they are working right. Room was clod and then get hot because the A/C wasn't turning on right away after my Aunts funeral I didn't want get up or call anybody because I was too tried.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (760)768-0442. Sincerely, Charlene Soto General Manager BEST WESTERN John Jay Inn
I stayed one night before my GOES Global Entry interview and this was a great option in Calexico. The hotel staff was friendly and helpful. The room was very large and clean. The bed was pretty comfortable. Air conditioning was a bit loud but worked well. Breakfast is included. Typical hotel/motel breakfast options: mass produced eggs, bacon, toast, cereal, yogurt, granola, fruit, muffins etc. There is also a pool and a small gym. The gym had a stationary bike, stairmaster, treadmill and a few sets of free weights. I would highly recommend this hotel to anyone traveling through Calexico. It is about a 15 minute drive to the GOES/SENTRI office.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you very much for your review I am glad you had a great stay with us and we hope to see you back soon. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Charlene Soto General Manager BEST WESTERN John Jay Inn
I come in 2-3 times each year for the dove season. Staff at the front desk always nice and helpful. Room cleaning excellent. I've been to other motels in the area but John Jay is the best thus far. No need to stay anywhere else. Breakfast is not bad....typical eggs, soggy bacon, waffle maker, breads, fruit, juices and coffee.
Thank you very much for your feedback it is very important for us to know how your experience was. We were very happy to have you all here with us it is always a pleasure to have you stay with us every year. Hope to see you soon.
Everything was great me and my family had a great time our entire stay! I would recommend this hotel to everyone great location and great service. Very friendly staff and everything was very clean. Hope to be back soon.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
This Hotel makes me feel at home.excellent location and the staff is wonderful.They give you best service and are always helpful.Rates are very reasonable.Though i have choice of staying in other places but i always stay at this property
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
This was our first time in the area and we had a terrific stay. I was traveling with my five-year-old son and he had a blast. The room was clean, the staff was friendly, the best was comfy and the breakfast was nice, too. Plus, there are lots of great places to eat nearby. Would definitely stay again.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
nice place to stay.very convenintly located.The Hotel staff is very friendly and professional.I feel at home while staying at this property.I have choice to stay at other hotels but i prefer to stay at this place
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
Great place to stay. Comfortable rooms, nice pool, and a very good breakfast. I would definitely stay here again, and recommend it to my friends. Easy access to the highway, and easy to find. Pleasant friendly, and helpful employees. Dining and shopping is within walking distance.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
The hotel doesn't offer a whole lot of bells and whistles, but that is not surprising given that it is is in Calexico. What it does offer is a clean room with a friendly staff. I will definitley stay there when I'm in Calexico in the future.
Dear Daniel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
Stayed at John Jay Inn on numerous occasions because of convenience and the cleanliness of the place, also the friendly and warm people behind the desk. All the people that work there, the clerks, the maids and others are very friendly and accommodating. Their continental breakfast is included and plentiful to start the day.The location is conveniently located to the border and shopping is close by. Any time we'll be driving by, we'll be booking at John Jay Inn. Very good value for the money. I recommend this motel to everyone.
Dear Ootsville, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
When in Calexico on business, the John Jay Inn is one of my go to hotels. I've been staying here off and on since they've opened and am impressed with the high standards that have been maintained especially lately, it seems that the amenities have been upped.
Dear Adolfo, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
Staff always helpful/friendly. Rooms consistently clean/comfortable. Perfect location just off Hwy 86 before you enter Calexico, with Applebee's and Denny's walking distance, and Walmart across the hwy if you need anything. Next door is Holiday Inn Express - weird chemical odors and no mirror in room. This place totally smoke-free, mirror in room convenient, just dependable overall. I stay here frequently.
Dear Maria, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
We stayed one night and found this Best Western very clean with friendly helpful staff who helped with discounts. The room was rather large and attractively decorated including breakfast, pool, Jacuzzi, and workout room.
Dear Nancy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
Stayed 4 nights for business purposes. Rooms are nice, staff is excellent. Everything is great except the Internet. It is extremely slow. Less than 2 meg. Wireless speed is usually not that good in a hotel. However I was using the hard wired Internet jack and it was still bad. It should be speedy using the data jack.
Dear Kevin F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
This was the first time I stayed at a Best Western, ever. Boy have I missed out. Very comfortable and great staff. Looking forward to making this Best Western and the rest of their locations as part of my travel plans.
Dear Jeffrey, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
We had an outstanding stay here during our Christmas vacation while visiting family. The service and personal care given to us by the young lady at the desk during the late shift "Meria" was magnificent. The lady in charge of the complimentary breakfast "Marlen" is excellent and super sweet. I have family in the area and will absolutely stay here again. Their specious room did, and will next time, accommodate my family. Thank you all at John Jay Inn in Calexico, California. Belia D.
Dear Belia, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
I've stayed there twice recently, and it's been a very pleasant stay both times. The rooms are clean. The shower has plenty of hot water. And the staff is very helpful and friendly. The breakfast space is small and the choices are limited, but the food is good just the same. I'm been making periodic trips to Mexicali for some medical treatment. The John Jay Best Western in Calexico has become my lodging of choice. I'll be back there again in just a few weeks.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
Very clean hotel, friendly staff, decent included breakfast and comfy beds. 1 star taken off due to rather poor parking. Lot was filled with trucks and trailers leaving few spots left. Night manager was nice enough to move his own personal vehicle elsewhere to allow me to park.
Dear Hani Omeira, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna Manager BEST WESTERN John Jay Inn
No surprises, from beginning to end my stay was very comfortable and I felt that the staff was genuinely happy to help me. The room was clean and comfortable, the bed was perfect, the bathroom was immaculate.
Dear Jose Lopez, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique Osuna General Manager BEST WESTERN John Jay Inn
Good place to stay. Breakfast area very small and sometimes gets crowded. Overall quiet and pleasant. Rooms very clean. Hot water is generated quickly and TV is good size and quality. More quiet rooms away from lobby.
Dear Victor, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique General Manager BEST WESTERN John Jay Inn
For a last minute stay it was great and the price even better. Only thing was that since it was right next to lobby and reception area in the morning it was noisy with morning breakfast, other than that it was great.
Dear Norma, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique General Manager BEST WESTERN John Jay Inn
Every time I stay in this hotel , I leave very happy. The room is comfy and always clean . Staff is always friendly and the breakfast is great...I would definitely be staying here next time I come out here again....
Dear Bertha, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique General Manager BEST WESTERN John Jay Inn
As always, I can trust my stay at the Calexico BW will be a positive one. Room are clean, staff is friendly and helpful. We stay here a couple of nights a month and have not been disappointed yet! Breakfast is good as well.
Dear Roy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dominique O General Manager BEST WESTERN John Jay Inn
Very clean rooms and excellent staff. Beds are very clean and very comfy! Certainly not stingy with the pillows here! Pool was great and so was the breakfast. I cant say more great things about this property. Will definitely stay again!
Our family likes staying here when we need a room to visit friends and we love that its not costly, the guys in the front are always great. I can't say I've ever had a bad stay. Happy simple and it's a place to sleep...
This was the first time that I have stayed at this Best Western and I must say it was a great experience. I was heading home from Tucson and decided to stay in Calexico instead of Yuma. I was impressed the minute I walked into the lobby. Everything was clean and looked in order. I can't say enough about my room. It was spotless and everything worked. The bed was very comfortable and the room had two air conditioners that worked perfect. There is a Denny's and an Applebees that is just a short walk from the hotel. As far as scenery goes there is really not a whole lot to look at from this hotel. If you are looking for a good nights sleep in a comfortable and clean room with a great staff. This is your place.
Excellent Hotel, friendly, courteous service. An unintentional error was made on my bill, which was taken care of to my complete satisfaction. The complimentary breakfast was very nice. I always stay at this hotel when I visit my hometown, Calexico, CA.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn
This is a good choice if you find yourself in Calexico. It is neat and clean and near some restaurants. There are no surprises here, either good or bad. The counter help did a decent job and people here appeared to be very willing to assist you if necessary. The air-conditioning works well, which is good, it is hot as heck here today!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn
We booked a suite for 2 nights which was great value for 2 rooms. The staff were friendly and helpful, room was clean, swimming pool is small but okay, breakfast and 24hrs coffee machine were great. Can surely recommend this hotel.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn
For the opening of dove hunting season this hotel was booked solid. The friendly staff welcomes hunters and provides dove cleaning facilities. It is common to see guests carrying shot guns and hunting gear dressed in full camo going to and from vehicles to room. The room was clean and comfortable with good air conditioning running 24hrs. The full breakfast was reasonably good, except that during hunting season the hotel should offer breakfast starting at 4 am to 10am, instead of 6am -9am. By 5am most hunters have already left to the fields. Parking was free and plentiful. The only annoyances of the room was the toilet running and needed significant jiggling of the handle and the refrigerator was balancing on three legs and care was needed when opening the door. The price was affordable and the stay was pleasant. Wish the hotel would provide dove hunting scouting reports with locations. Free wi-fi worked great.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn
Needs some small improvements to the property. Very clean rooms with a comfortable bed. A/C's are out of date and need to be upgraded. Printer in business area was out of service. Had to wake up the gentleman at 430 to check out. Rooms are very clean and newly updated. Average fitness center and pool. Good breakfast items overall.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Silvia Lemus Sales Director BEST WESTERN John Jay Inn
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