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Best Western Plus Hotel Buda Austin Inn & Suites, Buda

4.5/5  - basé sur 108 notations.
15295 S IH 35 Bldg 900, 78610-5893, Buda, United States - See map
Best Western Plus Buda Austin Inn & Suites - Exterior The Best Western Plus Buda Austin Inn & Suites is ideally located in the center of Buda. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located 15 minutes from downtown Austin, Best Western Plus® Buda Austin Inn & Suites is an ideal choice for leisure and business travelers. Our brand new Buda, TX hotel features well-appointed accommodations with all the comforts of home. Sleep peacefully on a plush bed and start your day with a complimentary hot breakfast. Watch your favorite programs on flat screen TVs with premium cable channels, and stay connected with free high-speed Internet access. After a busy day of meetings or sightseeing, unwind at the refreshing indoor pool or recharge at the modern fitness facility. All of our rooms have thoughtful amenities including refrigerators, microwaves and lounge chairs. You’ll love getting ready for the day in our king-size rooms featuring modern bathrooms with walk-in showers. Families and extended stay travelers appreciate our spacious suites with separate living/sleeping areas and kitchenettes fully equipped with appliances, cookware, dishes and a dining table. Our property is just 16 miles from Austin-Bergstrom International Airport and offers convenient access to the convention center and corporate offices around Austin. Many of our out-of-town guests are visiting wedding venues in nearby Kyle and Dripping Springs. When you’re ready to explore dining options you won’t have to travel far. Choose from casual American fare, Southern specialties, Mexican, Italian and fast food, just minutes away. There’s no shortage of things to do. Tour the Austin State Capitol, shop for bargains at San Marcos Premium Outlets, or mingle with locals at popular Austin music venues. Engage in fishing and watersports at Lady Bird Lake and Lake Austin, hike around Zilker Park, or embark on a thrilling zipline adventure at Lake Travis. Whether you are staying two days or two weeks, you’ll feel right at home and discover the best of Austin within easy reach.

Best Western Plus

Hotel Buda Austin Inn & Suites

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Hotel advantages

  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 108 guest reviews
NOTE ISSUED
Excellent
80
Very Good
18
Average
4
Poor
3
Terrible
3
REFER TO NOTICE
Business Business
12
Couples Couples
25
Family Family
51
Friends getaway Friends getaway
7
Solo travel Solo travel
8
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"BUDA, TX; Best Western Plus, A+"

5
05/11/2018

Beautiful and immaculate grounds, lobby, room and hallways. Wonderful breakfast including scrambled eggs, bacon, sausage, biscuits and gravy. Breakfast also included cereals, waffles, fruit etc. Staff very friendly and accommodating. I would choose this particular location again.

"Nice location. Great suite."

5
04/11/2018

Stayed here for a family wedding. Had a nice room with two burner cooktop, fridge, microwave. Great mattress, very comfortable. Great location right on the highway and walking distance to Starbucks, if you're so inclined. Staff was extremely helpful and prompt regarding a minor issue with TV remote.

"very nice Best Western Plus"

4
03/11/2018

this Best Western Plus is only about 18 months old and is just a bit south of Austin. decent location to attempt to access Austin-traffic is horrible from any direction. The service was excellent. the front desk personnel are obviously well trained. i had an issue with early am neighbor noise and when i brought it to their attention, they emphatically told me that if it happens again-no matter the time-they would investigate and attempt to resolve. problem never returned fortunately. the room i had was a king bed kitchenette room that was nicely furnished though another chair would have been nice. bed was quite comfortable and the kitchen equipment good quality. not much view since it looked out on a parking lot with 3 other hotels but outside noise was minimal. breakfast was decent for a Best Western. nice to have plenty of fresh fruit. two minor complaints, which is an issue with many properties offering kitchenette rooms, is in my opinion if you offer dishes/dishwasher, at least put some cheap dish washing soap or powder in the room! along with a cheap cloth or sponge to do hand wash. and how hard would it be to add a cheap roll of paper towels? these seem like no brainers to me. Additionally, the wi-fi in my room-307-was maddeningly sporadic. i believe during certain times it was overloaded but others it just would not connect to my Ipad. should be addressed. would stay again.

"Great stay for the Austin Grand Prix!"

4
31/10/2018

We chose this hotel due to its proximity to the Circuit of Americas and due to its cost. Hotels in this price range in the US really do exceed the UK for quality! On arrival we checked in straight away and found our room to be large and clean. Free breakfast every day with plenty of options to suit all tastes. Ample parking out from of the hotel. The hotel is located in an area with shops and food outlets so very convenient and the Grand Prix track was a 15 minute drive away with central Austin around 30 mins in the traffic. The front desk were happy to store our luggage for us on our last day in Buda which was appreciated. Suggestions for improvements would be a safe in each room and a few more bathroom essentials such as shower gel! A good stay and would recommend.

"Wonderful staff, very nice accomodations"

5
14/10/2018

Well priced, the staff was very accommodating, friendly, and warm. We book an accessible room, the tub was a regular tub, the room with a walk-in shower only had one king bed. The staff got a shower chair so my mom was able to use the tub. Housekeeping was great, the breakfast was nice. I used the fitness center and pool and hung out in the breakfast area with my niece & nephew for games. I highly recommend the property.

"In town for a visit."

5
02/10/2018

This was a wonderful facility and the staff was very warm and inviting and made us feel right at home. This was a very enjoyable stay and the facility and staff met all our needs for the weekend and the bed was very comfortable

"Noise"

3
30/09/2018

Put on 4th floor of hotel. First night, guest in next room kept TV on all night. We faulted in not calling front desk. Ended up being moved from room with king bed to "Handicap" room. Closet rack was not high enough to hang our clothes. Moved again to room with 2 queen beds. Again noise in hall and guest room next to ours. This time, did notify front desk who handled the issue and the situation quietened down. /Front desk handled situation as best they could.

"Overnight stay in Buda"

5
24/09/2018

Short stay that was excellent! Comfortable and clean suite! Delicious breakfast! Dining room attendant was very attentive and made everyone very comfortable! Thanks for very pleasant stay!! Will definitely stay here again for future visit.

"Buda ,Tx"

5
11/09/2018

Have stayed many times. Love this place. Great staff and comfortable rooms. Breakfast is good and facilities well maintained. Staff is friendly and helpful in check in and out. Will definitely tell friends to stay here..

HirenP367, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Very nice hotel"

5
10/09/2018

This is a very nice, clean and modern hotel. My wife and I had a king suite with a couch, large refrigerator with functional freezer and extra large 80+ channel full HDTV. The bathroom had a large shower. Only drawback was it had no place to raise my leg and rest my foot to make washing easier for elderly people like me. I also don't like any Hobbit-sized toilets which are hard on the elderly. Breakfast choices were excellent.

HirenP367, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

"Very Good experience. Would stay again"

5
09/09/2018

All of the staff members we came in contact with were kind, courteous and professional. The 2 young ladies at the front desk, the gentleman taking care of breakfast and our maid, everyone was really great. There are Restaurants, fast food chains, a grocery store, shopping, liquor store and pharmacy all very close. The room was clean, nice decor. My only complaint was the toilet being so very low to the ground, usually I don't mind as I am 5 foot tall but it felt literally 6 inches off the ground. Everything worked in the room, it was fair priced to me. Beds were firm, pillows were comfy.Breakfast was plentiful, I would stay again if I should find myself in this area again.

HirenP367, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Great Austin visit without the Austin traffic"

5
07/09/2018

Buda was just 10min from south Austin which is where we were spending our time. Quick trip back and forth and this hotel was great! Clean, comfortable, nicely decorated, and full breakfast. I will definitely make this my go to hotel when visiting Austin again.

HirenP367, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

"Love this hotel"

5
23/08/2018

The hotel is immaculate, the rooms spacious with a variety of styles, everything is clean. Staff is great. It's a newer hotel. Love the décor. Anywhere that has purple walls has my vote. Have stayed there twice. Satisfied with my stay both times. Great location. Easy on and off I35. Starbucks minutes away -- if you're walking. Less if you're driving.

HirenP367, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

"Getaway ."

5
13/08/2018

The hotel was very clean and the staff was very courteous and helpful.Also short drives to the river and the Salt Lick ! Great location and just a few minutes to downtown Buda.Our Family will definitely stay

"Perfect Again!"

5
08/08/2018

Stayed here before, will definitely stay here again, highly recommend! New and clean, very comfortable beds! Texas waffles, biscuits and sausage gravy, bacon and a good variety of choices for breakfast! Well lit concrete parking!

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

"Excellent hotel"

5
31/07/2018

Very nice hotel, large rooms and good breakfast. Staff was courteous which is a huge plus. Hotel is new and in great condition. Let's hope is stays tht way for a long time to come. I would definitely recommend staying at this property.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"New clean and cheap"

5
30/07/2018

The hotel is only 1 year old now and is cheap and clean, if your staying in Buda Texas this one is my pick. Breakfast and parking is included and the staff are very friendly and helpful. Oh and it has an door swimming pool.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

"Full Kitchen in rooms "

4
22/07/2018

Impressive hotel open only one year. Clean rooms with a full kitchen - Fridge, dish washer, microwave, stovetop, sink, dishes, pans and utensils. Comfortable bed and great air conditioning. Were able to adjust the setting to a comfortable temp. Cooled the room even in the 107 degree Texas heat! Not much of a sitting area but that was fine for us. Nice, clean, spacious bathroom. The only downside was flimsy towels already frayed. Only two bath towels were provided. One had a hole and the other had an old dried blood spot. It's beyond me how such a nice new hotel can skimp on towels but hopefully that will be addressed soon. The only other minor issue was the lack of shelf space in the shower for toiletries and such. We had to put them on the shower floor. A small soap holder was there but it was only big enough to hold the tiny hotel bar soap and it needed caulking. Breakfast was typical hotel buffet breakfast but was pretty fresh and warm. Bacon was too greasy for me but no one else seemed to mind. Overall great hotel stay - good value for the cost. Hopefully, they will take care of the minor issues for a 5 Star stay for future guests.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Weekend Stay South Austin Vistit"

5
16/07/2018

This hotel was extremely clean and professional. The entire staff from the maintenance man to the breakfast lady to the front desk hostess were extremely professional and nice. The rooms were extremely clean. My wife and I stayed and had a weekend in South Austin. The hotel is minutes from Barton Springs. The breakfast was plentiful and had plenty to choose from. Parking was great and easy access to the hotel. Not far off the freeway and great location. We will definitely stay here again.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Great hotel for a great price!"

5
10/07/2018

We stayed for one night after leaving the Schlitterbahn waterpark late after their 8:00 closing. The hotel is easy to spot right off 1-35, but was a little difficult finding the right road to actually get to it. Once there, we were greeted warmly and checked in quickly. The room was clean and spacious. Beds were very comfortable also. The free breakfast was delicious - lots of foods to choose from. I would definitely stay here again.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for taking the time to review your stay with us. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

"Great stay"

5
09/07/2018

Excellent service, friendly staff. The room was comfortable, clean and quiet. Breakfast was good with a variety of food and good coffee. Good parking lot. Good location with places to eat near the hotel.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Great stay"

5
21/06/2018

Every time we stay here it's always a great stay. The staff is always helpful. Breakfast bar is always stocked and has a variety of food items. Beds are comfortable and rooms are always clean. Keep up the great work.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

"Misrepresentation by the misleading online image to trap for bookings"

1
05/06/2018

I booked a room based on the website posted image only arrived at the property in a shocking finding of the dramatic difference of the property condition and appearance in sharp contrast. I left n booked another hotel n spent my vacation to avoid the mood change. Try their corporate customer service, good luck

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for completing the survey for our property. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Average"

3
11/05/2018

good value just need a lil morr customer attention. great looking hotel in and out never would have expected what our outcome was. i wish the staff would have took whaf happen a little more serious as they would there own items

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Best western Plus Buda"

5
27/04/2018

Very new hotel. The room was clean and the service was wonderful. The hotel is outside of town but the town of Buda is only a few minutes away by car. It took 25 minutes to drive into Austin the next morning at 9:00 AM. This hotel is a great value for the money and I will stay there again when I am in Austin.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Maintaining Excellence "

5
12/04/2018

Once again I've been impressed with the level of customer service, professionalism, enthusiastic employees and ergonomics of Best Western Plus in Buda, TX. The staff and hotel knocked it out of the park from the pleasant smile each day, great breakfast each morning and cleanliness of the facility. The hotel staff made my business trip feel more like a vacation and when in the Austin Texas are again, I will only stay here! Thank you Best Western for your Texas size hospitality in Buda, TX!

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"PERFECT LOCATION MINUTES FROM AUSTIN"

5
01/04/2018

Everything I was expecting and more. Great location, hot breakfast, indoor pool, very comfortable room and bed. I was here 3 nights while visiting relatives and will definitely stay here on future visits. Just minutes from Austin, or head west out of Buda and enjoy a great drive in Texas Hill Country.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

"Business trip to Austin"

5
01/04/2018

Great motel to stay in. Very comfortable, good bed, helpful and friendly staff. Great room. Not a problem or negative to add. I would recommend this motel as a great place to stay. Breakfast was good. Internet had no problems. I had no problems.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Best Western, Buda, TX"

5
26/03/2018

Very nice BW...I highly recommend it for all the amenities are new, clean, and fresh! One exit from Cabellas and close to great restaurants and not too far from Austin Proper. We accidentally left our hanging clothes and the staff secured them until our return the next day! Thanks honest service!

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

"Great Stay!"

5
09/03/2018

Enjoyed our stay here. Very clean and room decor was one of my favorite colors. Staff was professional, beds were comfortable, and good breakfast. Staff gave good directions to restaurant. We were there for granddaughter's wedding; location was excellent.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We look forward to welcoming you back to the hotel in the near future.

"EXCELLENT EXPERIENCE"

5
27/02/2018

This hotel is in a remote area but definitely a 4-1/2 star. I would have given it 5 but the breakfast was a little lacking. The hotel was new, clean, beautifully and tastefully decorated. The hotel staff couldn't have been nicer or more helpful. We had to deal with some medical issues and they made every effort to help us out. The linens were nice, beds super comfy and I wouldn't hesitate to stay there again!

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"AMAZING "

5
26/02/2018

hands down the best hotel I've stayed at in a LONG TIME - rooms were huge clean and comfortable, breakfast was excellent, hotel looks amazing, wifi was fast as were the guest computers in the lobby- really could not have been nicer

"Very New and good Hotel in Buda"

4
20/02/2018

This is a new area of development for hotels. The Hotel was new and in great shape all around. Buda is a good location to access downtown or many other areas, although it is a bit of a drive, it is a good price for a good hotel. The staff was friendly and checking in or out was a breeze. Austin has gotten expensive over the years and this is a nice secure area. Free parking is also a plus.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Best stay ever"

5
09/02/2018

From check in to check out, a seamless experience. Staff was professional and kind. Room was inviting with an amazingly comfortable bed. Breakfast was good; food was warm and there were many options. The value can't be beat.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

"a great big thank you"

5
04/02/2018

I was on a BBQ quest( retired chef's bucket list) and the 2 young ladies at the front desk/ Ashlyn and cristal were a font of knowledge / what a great experience/ spotless, great beds, and a very good breakfast/ Thanks The Wisconsin Chef!!!!!

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We look forward to welcoming you back to the hotel in the near future.

"Pleasant change from chain motels"

5
30/01/2018

This was a fantastic experience for the family. Everything was working great. It is a new hotel and doesn't have that funky smell old ones have. Food well prepared, larger seating area. The pool was small but was warm. There was no traffic noise and we were facing the expressway. There are nice stores nearby. One has a huge aquarium.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We look forward to welcoming you back to the hotel in the near future.

"Friendly and Clean"

5
30/01/2018

Very clean place and friendly staff. This was my first time staying at a Best Western. It was the perfect distance from Austin and allowed us to explore more than just the city. Would definitely stay again!

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"BEST Hotel I've stayed at so far"

5
28/01/2018

I work at a Best Western myself &I have nothing but positive things to say about my stay here! The Check in Process was fast and simple thanks to Ashlyn, she was very nice, polite & very helpful. The rooms were cozy & comfortable, I would definitely be staying here again if i am ever in the area!

"Bed Comforter Stained/Dirty with hair"

2
22/01/2018

Room was comfortable but when I went to turn in for the night, there were black hairs on my bed sheet and the blanket/comforter had a very gross yellow stain. I immediately called the front desk and requested clean linens, which was provided. Other issue is the we stayed in room 425 because I did request a quite corner room on the top floor but discovered that zero heat is provided in the bathrooms of rooms on the top floor. Strange but true and it was super cold; probably in the lower 60's. I had to ask for a price adjustment due to these issues and was given $20.00 off my nights stay. Not enough in my opinion but needed to get on the road and since I had to ask, didn't feel that I would get anything else. It's a shame because it's a pretty hotel but cleanliness is my top priority and this hotel didn't provided this. Breakfast was okay-had all the basic hotel food; had to ask for water and then wish I didn't as the breakfast hostess had a cold! Just hope she washed her hands first after blowing her nose. All in all, I would look elsewhere before staying here again.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Very Nice!"

5
05/01/2018

I have not one bad thing to say about this place. I love the colors the people the breakfast. If I had one thing to say for improvement it would only be the entrance. There is a street beside the hotel that they could really use a driveway at for people who miss the turn.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Most wonderfully marvelous!"

5
03/01/2018

The lady named Nagham, who stopped by our room to ask if there was anything we needed, like towels, etc. My husband enjoyed talking with her, esp since she came from another country. She was very kind and sweet, and had the most beautiful smile. We learned that her daughter took care of the breakfast area, and we were amazed (small world), because my husband also talked to her when we were at breakfast, and comment on how very nice and helpful she was, because he has trouble seeing things when there are so many choices. Wow. Where do I begin. Our daughter found us this hotel while we were on the road and very tired from a long day. It would have been dangerous for us to continue, especially being senior citizens. We were impressed with the grandness of the hotel, nestled in among the other tall, beautiful hotels there. That alone was a welcome sight, meaning security and hopefully comfort. When we entered the lobby, we were impressed with the welcoming Christmas tree, the other decorations, and the electric fireplace. The great lighting impressed me because the lobby was not dimly lit nor dingy. The check-in was smooth, and thank you for the automatic opening doors. We had just come from a hotel without those, and it's hard for one person to hold open the door and push a loaded cart through at the same time. Good investment. Our room was beyond lovely. The archway at the entrance, the tall ceilings, the heavy sliding glass door in the shower, the closet with normal clothes hangers and a door, unlike the hotel we came from, a luxurious bed that was just right in firmness, and not so soft to give backaches. Oh!! Wow...the bathroom floor was tile, as was the breakfast area!...and that brings me to my next praise. I have never seen a more beautiful and magical breakfast area in all my 61 years! Tray ceilings, beautiful tile, grand and bright lights—I especially loved the little lilac chandeliers that looked globular. I could stare at those for hours. The breakfast was delicious, and the different sections were arranged nicely, so there was no congestion with all the people. It was an altogether pleasant experience, and reminded me very much of a cruise ship. Beauty all around. Thank you for such a wonderful stay, and at such a great price, I might add. Bless you, and may you prosper.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

"Very comfortable stay."

5
03/01/2018

Hotel is kept up very nicely. Clean rooms. Comfortable beds. Very nice employees. We came down to Austin for a medical problem/ solution. We had a hard time finding the hotel as we could not see the sign from the freeway. The desk clerk helped us find our way. Basically, we felt welcome and felt like it was "our home away from home." The location is very convenient to everything with easy access to the freeway. The beds were super-comfortable---I especially appreciated this because I have a terribly bad back.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

"Great stay"

5
18/12/2017

It is really a great quality hotel for such a great price. We were so surprised with how nice it was. The bed was extremely comfortable and tv and internet worked well! The staff was friendly and the rest of the hotel was nice.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Dad's 75th - Fantastic Stay "

5
18/12/2017

I just wanted to say what a wonderful stay my friends and family had for my Dad's 75th Birthday. The entire front desk staff and housekeepers did a great job! The breakfast was great too. Special thanks to Gilbert at the front desk who handled everything so smoothly for our arrivals. The rooms are extremely comfortable and it is a very convenient location off the I-35 as well as 45 Toll road from the Airport.

"Really liked this hotel!"

5
16/12/2017

Very nice hotel! Great stay nice staff clean rooms all round perfect. Would go again if i was in the area. The nice man with the glasses that helps check in is awesone. The cleaning staff are sweet. Thank you!

"House Keeping abscence"

3
12/12/2017

The housekeeping staff might need a little training. Our room was not cleaned while we were out. After a day of visiting family and attending a band concert, we returned to our room for the evening and the room had not been cleaned.

"Great sleep"

5
10/12/2017

Great beds, great size rooms. I rested & had a good sleep!!!! The location was easy to get to. The staff was friendly & helpful. The a/c-heater in the room was easy to use. This stay was pleasent & I enjoyed it.

"What a surprise!"

5
06/12/2017

This hotel is new and gorgeous decor. What a great value outside of Austin. We stayed three nights and slept great every night. When you add in a good breakfast, it can't be beat. I would highly recommend this hotel.

"GREAT"

5
06/12/2017

Staff was very helpful and assisted us with anything we needed. Room was very clean and housekeeping did a great job. Breakfast was good also. It was home away from home the lobby was decorated for the holidays, very cozy.

"Thanksgiving trip"

5
05/12/2017

Brand new hotel and everything worked well. A little awkward getting to the hotel from the interstate as the frontage road is one way and the street leading back to the hotels is between a bank and a restaurant. It doesn't look like a street. There is one other access point but it isn't clearly marked as a street. Would definitely stay at this hotel again.

"Baseball Tournament"

5
04/12/2017

This hotel was recommended by our baseball coach and we were extremely satisfied with the accommodations and service!!! Excellent staff and the bed was very comfortable!!! First time staying at your hotel and loved it!!! Thank you!!!

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Excellent Stay"

5
27/11/2017

The hotel was very clean, which is a big deal for me with 2 kids. There were plenty of towels. The linens were clean and the beds were comfy. In the morning, there was a free hot breakfast. It was great. The kids loved the biscuits with gravy and the juice. Overall a great experience! Will stay again if needed!

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back soon!

"Best Western Stay"

5
21/11/2017

Had a very comfortable and enjoyable stay. Utilized the pool and fitness center. Staff was super friendly. Hotel was clean and pretty. Will stay here again. Close to Austin and San Marcos. Had everything we needed close by

"Very satisfying experience!"

5
13/11/2017

Quality room, great rates and friendly service! Conveniently located to Austin or San Antonio not to mention San Marcos and New Braunfels. I will stay here again on a business trip due to the service.

"Great All Around Experience"

5
13/11/2017

Have to say I have never stayed in a Best Western before so I did not know what to expect but I was very pleasantly surprised how much I enjoyed staying there. I have to say I have never slept on a more comfortable mattress. Most hotel mattress's are not that comfortable but this one was outstanding!

"Nice clean hotel"

4
12/11/2017

Really nice hotel in Buda. We were there for a wedding and many of the guest stayed there as well. Everyone had very positive things to say about the hotel, especially the size of the room. Would definitely stay there again!

"Reasonably Priced Option in Buda, TX"

4
07/11/2017

Stayed one night in Novemember. Hotel is almost new. Staff is friendly and helpful. Morning breakfast was good and had numerous choices. Couple of very minor housekeeping issues in room (shower door was streaked and there was a tiny bit of mold/mildew on grout in shower area.

"Austin Trip"

5
03/11/2017

Went to visit family in Austin, had a delightful stay in Buda Best Western. Everyone was very helpful and friendly during check-in and check-out and both nights we stayed. Breakfast had lots of choices.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"The “best” Best Western"

5
01/11/2017

Best Western is my hotel of choice, and I've stayed at many across the state of Texas. This location is, without question, the nicest. Interior; exterior; room; bed; comfort; breakfast and cleanliness - Hands down! The nicest! Ashlyn, (front desk) provided “superior” customer service!

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back to the hotel in the near future.

"Had trouble getting a room in Austin so went to Buda"

4
31/10/2017

Wasn't looking to stay in Buda but since rooms seemed to be full in Austin checked into Buda, almost a new hotel and only about 20 minutes into Austin. Rates in Buda were also much less than Austin. Good breakfast included although on weekdays it's only till 9am so it was being put up by the time we went down. I think it's till 10 on weekends. Not a luxury hotel but very clean and modern and well maintained.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Great Hotel, Great location, poor entrance signage...."

5
30/10/2017

Stayed here on our way to San Antonio rather than staying in Austin. Great Hotel, great location, however very poor signage getting into the property at night. During the daytime it wouldn't be as bad. Either turn into the car wash or the Starbucks parking lot. We were in the one way road which runs next to the interstate and missed the entry at the Starbucks. We turned into a business past the Starbucks. Then literally had to drive probably 5 miles out and back over the interstate to get back to the hotel. As we couldn't go back on the one way road. This was a pain in the butt. Surprisingly there are three or four hotels in the same spot without signage. Maybe it's just me??? The hotel and staff were great. It is a new property. Would recommend. And hopefully the signage will improve. TripAdvisor is a great forum to mention shortcomings, however minor.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Nice place to stay"

5
29/10/2017

Booked room through Harley-Davidson ride planner. Relatively new hotel. Staff was very caring and courteous. Good breakfast selection and staff made sure to keep it stocked. Property was very clean and we'll maintained.

"Great Value Near Austin, TX!"

5
20/10/2017

The Best Western Plus in Buda, TX, was clean, comfortable and had a great breakfast. The hotel staff members were friendly and helpful. And, all for a great price. Getting back-and-forth to the city and the airport was a breeze!

"Staycay"

4
20/10/2017

Very clean. Breakfast was great. Would stay again. Impressed with Best Western style. Indoor pool was great, super clean. Live nearby needed a night out and hotel was perfect. Staff was very friendly and professional.

"Amazing hotel"

5
16/10/2017

In addition to awesome services provided by Gilbert, Maggie, was such a remarkable lady. I had spoken with her prior to my arrival, informing her we might be checking in late. I wanted to be assured, our reservation would not be cancelled due to a late arrival. She calmed my fears, and promised I had nothing to worry about. As it turned out, we actually arrived earlier than anticipated. The next morning, I had the sincere privilege of meeting Maggie, with a HUG, during my conversation to compliment her on the appearance of breakfast items and the large variety of items offered. Of all the Best Western Hotels we have stayed at this was the most spacious dining area, and provided the most breakfast items. I especially appreciated the low calorie yogurt, and that there were additional choices than strawberry. I am highly allergic to strawberry. Needless to say, I was surprised to find a kitchenette in our beautifully decorated room, with a FULL size refrigerator, dishes, eating utensils and a dishwasher!! Wow!!! Smells clean and spotless room and bathroom.

"Very nice and quiet."

4
15/10/2017

Very good experience. The staff was friendly and the grounds were clean. Even when the hotel was booked to compacity it was quiet and never felt full, except maybe at breakfast. We would stay here again if returning to the Austin area.

"Buda visit the Best!"

5
14/10/2017

Very satisfied with our stay. Highly recommend to anyone. Very kind & courteous staff, overall cleanliness, comfortable bed, beautiful decor and breakfast was delicious! It was a great location, lots of places to shop, eat just down the street and very convenient location to our relatives in Manchaca, TX.

"Cheap pillows and mattresses!"

2
14/10/2017

First, my 79 year old father was on the side of the highway barfing because he got food poisoning from the free breakfast. The pillows are filled with cheap foam so they don't flatten out at all so you can sleep. The beds are very uncomfortable. We stayed here for our last two nights in Texas.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed properly to put back in order.

"good pick"

5
12/10/2017

Good service for the most part can't complain at all. Solid commute to and from work. I think it is the best value for the llocation this would be my recommendation if you have to stay south of Austin

"Great Value!"

4
11/10/2017

I'm rating it very good as opposed to excellent because it is definitely not a "luxury" property, but we have no complaints at all. We were in the Austin area for a reunion. It was an ACL festival weekend so hotels in the city were expensive and hard to find so we chose Buda because it was central to the reunion and the hill country where we chose to spend our time rather than the chaos of Austin during ACL. The Best Western was the best value I found. The hotel is less than 6 months old so everything is new and clean. Room was nice and big, bathroom nice and more importantly, clean. Breakfast is ok, but based on what you're paying per night, definitely worth it. Lots of other food choices nearby if you prefer.

"Call to confirm hotel details"

4
10/10/2017

I had initially requested adjoining rooms & was told the hotel didn't have any. Since I was traveling with 5 children, I really needed to make sure my kids were close to me, & the front desk couldn't figure out how to reserve our rooms to accommodate us. Additionally, the pool was advertised as heated, but upon arrival, we found that it was quite cold. A quick call to the front desk yielded a response saying that the pool is only heated in the winter. That was a disappointment. Finally, one of the rooms had the thermostat set at 50 degrees when we arrived! It was freezing. Beds were comfortable, though, and the rooms were pretty clean.

"Buda Texas"

5
07/10/2017

Enjoyed our stay at Best Western in Buda Texas. Clean and great location. Thank you and a good price for the money. We will pan to stay here again when in the Austin Texas area. Ashley the desk personal was very, very helpful. June and I enjoyed our nights stay.

"Great Value, Great Hotel"

5
06/10/2017

My stay here was short but had a lasting impression! The front desk staff here was friendly and super helpful. My favorite was the variety presented at breakfast. I enjoyed all the toppings that went with the waffles, yogurts, oatmeal. Such a simple idea that makes all the difference. Thank you so much for making my stay a memorable one.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"New but missing"

2
05/10/2017

The same tired breakfast every morning...dry scrambled eggs, link sausage, waffles, cold cereals, breads, generic tiny pastries. No spa/hot tub. No racks for towels in the bathroom. Chemical smell from carpet??

"Professional appearance of hotel staff"

5
01/10/2017

Everything was nice , we enjoyed our stay ! pool was nice . YES we would recommend it . will be staying here again . hotel was clean , front desk staff was great , management was great . we had wonderful stay! (:

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

"Overnight stay while traveling"

5
27/09/2017

The hotel is nice and new. I loved the decor (purple accents!) The internet worked well with no lagging. The only problem I had was the room was a little warm but I think I just did not set it low enough. The location is good as there are two other hotels right next to it. It felt safe.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Looking forward to welcoming you back soon.

"Relaxing Night"

4
25/09/2017

The facility is new and because of that was a very stay. The quality of the construction of the facility was rather sloppy and I think it will take a lot of effort form the maintenance staff to keep it a comfortable place to stay a couple of years from now.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Horrible hotel, and yet it was NEW Best Western Plus!!"

1
24/09/2017

This "new hotel" had a broken phone in our room, was missing a lamp, had a dirty bedspread and shawl, and the door wouldn't close properly. The a/c in the elevator wasn't working, and the maid who "cleaned" our hotel room didn't leave towels, soap, pen/pad or cups for coffee or water. They said they don't provide diamond members with the amenties, like newspaper delivery in the morning, or even the bill prior to check-out. The breakfast items were cold, and not refreshed The only wasy to know it was a BW "plus" was the price they charged!! A true disgrace for a Best Western.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. I apologize for this bad experience. We will ensure your feedback will be given to all staff. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order.

"Captain"

1
14/09/2017

Absolute worst Best Western I have ever stayed at. I travel over 300 days a year for business. You smell everyone else's food cooking in the halls and it permeates into your room. Curry anyone ! The beds rattle against the walls. Floors are paper thin (typical modular throw together design). Wifi spotty at best. Clerk told me breakfast ends at 10. Went down at 9 and they had already picked up breakfast. They must be afraid someone is going to eat to much of there profit. I'm Hyatt platinum and Marriott platinum and just got BW rewards. I'll throw it away. BW used to have a nice down home feel product. Now just another lower level typical modular chain. I would give it no stars if I could.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Exceptional Experience"

5
11/09/2017

New facility with a great staff. Reserved rooms for my daughters wedding and everything went as planned. The staff was one of the friendliest bunch of people for a hotel. They made sure our stay including all of our guest from the wedding party were taken care of.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Take Care.

"Almost perfect"

4
07/09/2017

My first time to stay at this new hotel and a Best Western Plus. I stayed in a king room with a kitchenette. I loved the room layout. It had everything I needed. This room did have a shower only, no tub, but a big shower. Everything was in working order. The room was very quiet. I didn't hear anything - no voices, slamming doors, elevators or traffic noise. I was alone and felt very safe. Property is very well lit and in a good area. All staff I came in contact with were very nice. I did not eat the free breakfast, I opted to sleep in. Bed was a little firm for me but still comfortable. My only complaint is that my room did not receive housekeeping service on my second day. I'm came in late to wet towels, a full trash can and an unmade bed. I hung the towels in the closet (since there are basically no towel bars) to dry and made the best of it although that is one of my pet peeves. I was out of my room by 11 and sign was off the door plus they were cleaning in the room next to me. So, no excuse in my opinion. That being said, I will stay here again and will still recommend this hotel.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that you didn't received room service, Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

"One night stay"

5
27/08/2017

Our AC went out in our home and the inside temperature was reaching 85 degrees, so we booked a hotel. The staff was very friendly, rooms very clean, beds comfortable and breakfast was good. We will recommend this hotel to family and friends who come to the area.

Hiren P, Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Great Hotel!"

5
25/08/2017

My stay was great. The staff was very accommodating, courteous and helpful. My first time staying at a Best Western. I will definitely stay again. Location, was the only down to it. It was very confusing on where the entrance was. Overall, it was a great experience.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

"Wonderful Hotel"

5
21/08/2017

The hotel staff are very pleasant and helpful. The hotel is beautiful! The room are comfy and really clean. The hot breakfast buffet was really nice and delicious. We will be staying there again. .........

"Wonderful room, good breakfast"

5
15/08/2017

First time we have stayed and Buda and sure beats staying in other parts of Austin. There was no freeway noise and you cannot beat the full breakfast that was provided and the big room with the king size bed and sofa bed for that extra person. It was super clean.

"Beautiful new hotel"

5
13/08/2017

Nice, new, well decorated. Sign is kind of hard to see from the access road, but it's in with the other hotels in Buda. Staff was very friendly. Only complaint was having to deal with a GRUOP of 15 - 20 people at breakfast. They treated it like it was their personal dining area. I got some of what I wanted to eat. But, instead of hovering over the serving pans to wait for eggs and biscuits, we left. When we checked out an hour later, some of that group was still sitting at the tables.

"Great value, nice room!"

4
13/08/2017

Tried Best Western Hotels for first time. Staff was very friendly. Stay was very good. Decent free breakfast. Great value and a very nice overall experience. Will look into staying here and other Best Westerns in the future,

"Excellent service"

5
08/08/2017

The best hotel experience i have on mi life, the service is excellent, all the employes are very friendly, the rooms are very clean, the location is perfect, very good wifi, and the best part the price for the room is very good.

"Limited available bathtub rooms"

5
07/08/2017

Awesome property and staff. Hotel is brand new with gorgeous updated decorations. Parking lot is well lit and we felt very secure. Hot breakfast had several options and tasted delightful. Be aware this property has very few rooms with bathtubs.

"Nice!!"

4
03/08/2017

We came to visit family who lives in San Marcos, but couldn't find a reasonable hotel for the price in the city, so we looked in Buda which is about 20 minutes away. This is a new hotel which opened about a month ago. Hotel staff was very friendly and helpful. Accommodations and continental breakfast were great. Will definitely stay here again if in the area.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

"Pleasantly Suprised"

5
31/07/2017

I would absolutely recommend this hotel to everyone. We were pleasantly surprised. We will be staying with this hotel again next week. Why go any where else when we know how lovely this hotel and staff is. Thank you, BW!

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

"Softball tournament"

5
31/07/2017

We had a great stay at the Best Western in Buda, TX. Hotel was very clean and neat. Pool area was nice and kids had a great time. Rooms were very clean and neat. beds were comfortable breakfast was good. overall enjoyed our stay. Def. one we will be returning to when we are in the area.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Excellent New Hotel"

5
26/07/2017

I was looking for a hotel which was close to my business meetings for the week. The hotel staff was very friendly and helpful. Rooms were very clean and price very reasonable. Hotel appears to be recently completed. Breakfast was always good.

"Clean and comfortable"

5
23/07/2017

I will definitely stay here again. The location is perfect and the rooms were so clean/comfortable. It is just south of Austin and quick access to summer fun in San Marcos. This hotel is new , I really hope they keep up the quality.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient and happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"I Always Carry Bleach"

3
20/07/2017

Although this is a relatively new hotel, cleanliness is not top priority. I always carry/buy bleach upon entering any hotel. Pubic hair on toilet, hair in shower!! Glad that I know ahead of time. Unfortunately, hotels no longer hire people that like or know how to clean...They just take whoever applies! No standard checks. Too bad! But at least the sheets were clean and not flipped over!!

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

"A Great Place to stay.."

5
18/07/2017

We will always stay with Best Western on all our trips now..The bed was great!! All the employees were very happy to help with all of our needs. A big thanks to the employees at the Buda Best Western for making our trip very easy.. Aubrey & Pam Crowley Sweetwater , Texas

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Excellent hotel!"

5
16/07/2017

Staff was super friendly and helpful. Rooms were clean. Check in and check out was easy. Location of hotel was in good spot for the event my family attended. I would definitely stay there again in near future.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to welcoming you back soon!

"Wonderful stay"

5
13/07/2017

Brand new Best Western Plus in Buda, TX. It was extremely convenient location as it was 15 minutes to downtown Austin and only 30 minutes from Blue Hole Regional Park in Wimberley, TX. The staff were kind and quick to help and everything was clean and comfortable.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property just few min away from austin down town and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We hope to welcome you back to the hotel soon!

"Nice new hotel with polite front desk staff"

5
10/07/2017

I was in Buda for a family wedding and stayed at this hotel to be close to Austin and Kyle's Old Texas Town, as well as the airport. The location was terrific, far enough away from downtown Austin, but close enough for a quick drive in each day. It was also a fast and easy trip to the airport from the hotel. The rooms were nicely decorated and the breakfast had a variety for anyone's taste. I was most impressed by the friendliness of the staff at the front desk. They smiled and spoke each time I came and went, and when I had a problem getting online to print boarding passes, someone quickly came to help. Starbucks and McDonald's right in front of property, and the downtown area of Buda is a short drive. Some great places to eat in Buda. I would stay here again if in the area and highly recommend the hotel for anyone wanting a nice place at a reasonable price.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Welcoming nature of staffs"

4
10/07/2017

WE appreciate the hotel staffs to the fullest. The 24 hour coffee in the lobby is something I appreciate. If I have to comment about the hotel, it will be the ever presence of ants in the premises (may be ubiquitous in TX).

"STAY HERE!"

5
10/07/2017

GREAT rooms! GREAT bathrooms/showers. FRIENDLY/ ACCOMMODATING staff. GOOD price! Unlike hotels in nearby Austin, parking was free! Although I didn't take advantage of it, they also offer free breakfast. Internet use for guests is free. Work-out room is available 24/7. STAY HERE!

"liked it"

5
07/07/2017

new hotel very clean and very helpful staff, has indoor pool and fitness center, wifi, and free breakfast.Easy to get to.close to HEB and Wal mart and Cabela's, Just off I-35, would stay there again if in the area.

Hiren P, General Manager at Best Western Plus Buda Austin Inn & Suites, responded to this review
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon, take care.

"9:27"

5
03/07/2017

Excellent place! Brand new hotel, beautifully decorated, helpful staff, and clean facilities! Breakfast options were plentiful, parking was ample, and employees were friendly. Would definitely stay again!

"Great new property"

5
02/07/2017

New property. Mint condition. Extremely comfortable. Excellent value. Near Austin without Austin rates. Microwave and refrigerator in room. Currently a Loyalty member to other hotel brands, but this hotel will cause me to check out Best Western Plus on future trips

"Staff eager to help so let them know since hotel is new and still finding out how to run it smoothly"

4
02/07/2017

I did get frustrated when signing up for best western rewards program and scanner read my address on my drivers license and it could not be corrective without a couple of days off effort but I think they intend to do away with the scanner so it can be entered manually with a correct address since changes are mostly blocked at the source. The hotel door would not close unless manually pulled shut and I let them know and expect they will fix it. They had only been opened 5 days and are getting settled in but seem to have the right attitude to succeed.