Best Western Plus Bryce Canyon Grand Hotel,  Bryce Canyon City

4.0/5  - based on 4020 guest reviews.
30 N 100 E, 84764, Bryce Canyon City, United States - See map
+1 435 834 5700 +1 435 834 5702

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 4022 traveler reviews
See more comments >>
Photo gallery :
Spectacular sights, a charming old town area and exhilarating recreational activities can all be found at the luxurious Best Western Plus Bryce Canyon City Hotel. Enjoy relaxation by taking in the gorgeous scenery or excitement by partaking in the many thrilling things to do while in the area. With Bryce Canyon National Park just one mile away from this Utah hotel, you can experience exquisite sunrises, breathtaking hikes and stunning red rocks. Just a block from Ruby's Horse Rides and Bryce Canyon ATV, you can take in the superb scenery in a unique way. But it doesn't stop there - the wonder of Grand Staircase-Escalante can be explored without having to travel far, as it's within ten miles of this Bryce Canyon City hotel. Take a day trip and discover the magnificent views and sights of Capitol Reef National Park, Lake Powell and Arches National Park. With so many natural wonders, you can easily partake in hiking, mountain biking and cross-country skiing. After soaking up all the breathtaking beauty of the area, head to Old Bryce Town for charming shopping and dining. If you're looking for a great place to eat and be entertained, Ebenezer's Dinner Show offers both and is just a short walk from this Bryce Canyon City hotel. With so much to see and do, the comfortable beds in the luxurious, clean rooms will welcome you each night. With generous amenities - including cable or satellite television with in-room movies, free Wi-Fi, a desk, a microwave, a refrigerator and a coffeemaker - you'll feel like you never left home. Wake up to a complimentary breakfast buffet each day. A dip in the indoor heated pool is sure to relax you. During the summer, cool off the outdoor pool and hot tub. Our property also offers a 24-hour exercise facility, laundromat, business center, meeting facilities, free parking and a 24-hour airport car. For an affordable trip, make a reservation at the Best Western Plus Bryce Canyon Grand Hotel today! Enjoy your stay!

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 4022 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
1759
Verygood
 
1600
Medium
 
480
Poor
 
130
Horrible
 
53
Business Business 54
Couples Couples 1856
Family Family 1473
Friends getaway Friends getaway 353
Solo travel Solo travel 108
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Bryce Canyon Grand Hotel,Bryce Canyon City
  • 5
    « Outstanding Stay »

    This Best Western property was outstanding. Close to the park. The best BW that we have ever stayed. Great breakfast. Very helpful staff--particularly in regard to activities. Recommended Ebenezer's Barn & Grill for dinner and music--which was a lot of fun.

    4
    « Pleasant Surprise »

    When I booked hotels for our trip to the National Parks in Utah, this was the hotel I was worried about. There isn't a big selection outside of Bryce Canyon and trying to judge photos this looked like the iffiest hotel on our trip. It turned out to be the best. The service wasn't the warmest, but the hotel room was great. Cleanest room we had, wifi was good and the breakfast was the best hotel breakfast we had on the trip. The only thing we didn't like outside of the impersonal service was it was a little noisy do to other inconsiderate guests in the hallway. The walls/door aren't insulated against sound very well so it sounded like they were in our room. Was also great being minutes from the park in the morning.

    3
    « Fairly new »

    This hotel is very close to the Bryce Canyon National Park entrance, and that is its best feature. We have stayed at some great properties near national parks, and this was the most expensive by far so that shapes my view. If you get a good price, you may add a star. The lobby is nice, and the breakfast area is sizable. A tour bus full of people was staying there, and still we found a table. The food is ok, but the hot items had been cooked well ahead of time, and some were lacking in flavor and not particularly hot. At least there were a lot of choices. The rooms are big with a sleeper sofa, but the bathroom is small and poorly designed. Also, despite paying for a King (and paying almost $300 for the night), we got a room with two double beds. Our first room had double beds, and smelled like someone had smoked in it so we asked for another room. They gave us another room, but it also had double beds and no view. It was disappointing. Also, the pool was closed even though they said it would be available. The staff was the least friendly or helpful of any on our trip. One final point, the people above us were very loud stepping around, and it was difficult to know if it was them or the construction of the building. Overall, the park was awesome and completely worth it, and this hotel was very convenient to the park, but the hotel was overpriced for the quality and service.

    4
    « nice building with character »

    This place had more personality than your average Best Western. Lobby has a grand, lodge-y feeling with very high ceilings & a fireplace. Room was nice & spacious, maybe a little bit dusty. Breakfast also seemed slightly better than average; I appreciate the fresh fruit. Very convenient location. It was still very cold (snowing in fact!) so the pool was not open; it was a bit of an eyesore with dirty looking water & haphazardly covered. I paid w/ credit card points & got a better rate that way; $ rate seems steep to me.

    5
    « Good value for the money »

    Pleasant staff. Breakfast included with a very large selection (for a motel) of different types of breakfast foods. Rooms are relatively large and clean. Large laundry area. Pick up for Bryce Canyon shuttle right in front of property.

    4
    « Great hotel near Bryce Canyon »

    we stayed here two nights and really enjoyed the hotel.Nice staff. great breakfast included in your rate. very convenient location. Shuttle stops at this property. Staff was quite nice. Will be back in the future. Nicest hotel near Bryce.

    4
    « Upscale Best Western »

    Clean, comfortable beds, pretty much what you expect outside a National Park. Unless you find a lucky deal you sure do pay for it! I would stay again but sure would shop around and compare prices first.

    4
    « Nice accommodation »

    We had reserved the BW Plus Grand a few months earlier. We got a great deal. Our room with 2 queens was well done and very comfortable. Staff were terrific. Though they do not serve dinner they do provide an excellent breakfast buffet which was included with the room. We did not avail of the hot tub nor indoor pool available across the street at another BW.

    5
    « Perfect Location Bryce Canyon »

    We loved this hotel. Beautiful Lodge feel to the lobby. We were upgraded for no reason to a suite which was a nice surprise. Room had a nice view and nice amenities. Indoor hallways, new construction, why stay anywhere else in the area? Breakfast was delicious with lots of options including hot eggs and bacon included in the rate.

    5
    « Comfortable and Convenient »

    This is a very comfortable and conveniently located hotel for exploration of the Bryce Canyon area. Not only convenient to the National Park, but short drives to beautiful Red Rock Canyon, Kodachrome State Park and Grand Staircase Escalante Recreation Area. Our second stay here in a year, my husband and I enjoyed the large rooms with plenty of space to relax and unpack for a longer stay. Nice spacious closet as well as large double sink vanity bathroom. Breakfast is very good with a nice selection of hot foods, including oatmeal, as well as fresh fruit and yogurt. Friendly staff in both breakfast area and on the front desk. Also easy to walk across the street to Ruby's for food, groceries and shopping. Another nice touch is that the management team actively encourages feedback from guests in order to provide the highest level of customer service. We were so busy hiking and exploring that we did not have time to use the pool or exercise areas! We hope to return soon!

  • 5
    « Stay here instaed of Ruby's »

    Though I think "Ruby" owns the entire town outside of Bryce Canyon, stay at this hotel over Ruby's Inn. It's a new hotel with an excellent breakfast included, pool/spa, away from the traffic and just far enough away from the tourist areas. Very nice!

    5
    « Great choice! »

    Wonderful facility and amenities, very close to the Bryce National Park entrance. Large, clean & comfy room, great breakfast, and friendly people, prepare you for experiencing the awesome grandeur of Bryce NP.

    3
    « Average stay in Bryce »

    We stayed one night at this property and felt our stay was about average. There are a lack of options in the immediate area, and this truly seemed to be the best alternative to an in-park stay. The beds were fine, but the pillows needed some quality updating. The rooms were clean, though not immaculate. Our biggest grievance was with how loud the property was. Thin walls combined with a lot of occupancy made each bump and conversation very apparent within our room. The breakfast was a typical buffet style, it was extremely busy and I wasn't impressed with quality. Overall, I'm not sure I would return.

    3
    « Disappointing »

    Looked a bit tacky inside advertising best western loyalty program in reception area. Bed was poor, bouncy for partner if you moved which is the sign of a cheap matress for a kingsize. Breakfast had alot on offer but was super busy when we got there, thats just timing but could cater for alot of people. Close to bryce, lack of alternatives, lack of competition. Did the job for ine night but didnt come away very excited about the place. Bryce made up for it, super place

    5
    « Wonderful motel »

    There limited choices of places to stay at Bryce Canyon. This motel is excellent. Large rooms, great bed and linens, bath with two vanities. Plus it was very quiet. The breakfast, with real plated and silverware, was outstanding. Never had a motel breakfast with that much variety. Staff was nice and it was a great stay.

    5
    « Great, clean hotel with nice large rooms »

    We had a double queen with pull out sofa, which was great to accommodate 5 of us. Rooms are clean, check in was fast and easy (express checkout, never had to speak to anyone when leaving). Great location. Pool was still closed for the season, but we didn't really have time to swim anyway (could have used the indoor pool at the Best Western across the street). Breakfast was great, lots of choices and they kept refilling even close to closing time.

    4
    « Excellent accomodation »

    Room was excellent. Large King Bed and easy chairs. Housekeeping spot on. Can be very busy which is what you should expect with its closeness to the NP Only improvement could be the quality of the Buffet Style breakfast

    5
    « An excellent choice for visitors to Bryce Canyon National Park - near-luxury »

    The operators of this Best Western Plus hotel have pulled out all the stops to make this an excellent choice for visitors to Bryce Canyon National Park. Rooms have 10-foot ceilings, large windows (but no "views"), double sinks and other design elements to make them seem even larger and more comfortable than they are. Beds re very comfortable and showers are generously sized. Our room was spotlessly clean throughout our stay. There's no traffic, to speak of, in this tiny "company town" (where virtually everything, including this hotel, is owned by the same family firm), so sleep is quiet. The hotel includes a large outdoor pool, and a heated outdoor hot tub. A large and well-equipped, but overpriced, guest laundry is a useful facility for visitors who spend their days walking/hiking/exploring adjacent Bryce Canyon National Park. The morning breakfast buffet, included in the price of rooms, is standard-fare for Best Western, and in a hotel with more than 150 rooms, the buffet is a bit of a circus in the morning... but it's well administered by a staff of personnel who keep the food items well stocked and the tables promptly cleared for incoming guests. Front desk staff during our visit was exemplary; not only were they super helpful, but they accomplished that with genuine friendly smiles. There's no hotel restaurant or bar, but the family firm owns several within easy walking distance, and there are a few unaffiliated ones just outside the "city" limits (It's hard to call this a "city" with a single traffic light and a population of fewer than 200 permanent residents). The entry lobby has soaring ceilings and an always-warm fireplace lounge area, a business center and internet-connected computers for browsing. Parking is ample and convenient. And the hotel complex is literally just outside the entrance to the national park. We had an excellent stay, and would certainly visit again.

    4
    « overall good hotel »

    Clean hotel, comfortable room with nice staff. Breakfast experience was the only place where there was an opportunity for improvement (tables that needed to be cleaned, empty food trays). Would recommend the hotel to a friend and would stay there again.

    5
    « Nice and clean family friendly hotel! »

    Driving up this hotel was already in a sigh of nice. We had a two bedroom queen suite for family of three - 2 adults and one teenager. The room was clean, smoke, and pet free with a microwave, and fridge. I like that it offers free breakfast from 6:30-9:30 a.m. especially traveling with males who eat a lot. The staff are nice, could be more friendlier, but its okay. At least they try to accommodate and help you. I would recommend this hotel to family and friends and would stay here again in the future because its so close to Bryce Canyon entrance and only an hour away from Zion.

  • 1
    « Basic and Faceless »

    We reserved a room here for three nights and specified a quiet room away from lifts. What do we get- a room adjacent to the lift. The ceilings are poorly insulated so if you are not in the top floor as we were, you are subjected to feet tromping overhead and during the night. The bed is comfortable except the pillows are the smallest I've seen The included breakfast is adequate though far from gourmet. It's feeding the masses from bulk storage

    5
    « Great handicap accessible room »

    We stayed at the best handicap accessible room ever here. Lots of space, roll in shower, and easy access overall. Great breakfast too. Staff were very helpful. Very clean. The design of the hotel is very good for special needs individuals.

    3
    « As expected... »

    Great location. Rooms fine, large and clean if a little dated in decor. The cooked brwakfast was one of the worst we have ever had, not helped by staff wandering around holding plastic basins to collect used plates. There is no restaurant here (possibly just this time of year?) So we had to walk about 5 minutes or so to their sister place Ruby's across the road. That was busy and we left half our food. The next night we had crisps in our room!! I think everyone just expects it to be like this. Room for improvement

    5
    « Almost as beautiful as the bryce canyon »

    Ok I'm exaggerating, but the hotel is really very nice and the staff very competent. The rooms are good and the breakfast excellent. We just have to deplore the very short period during which we can enjoy it. Indeed, it ends at 9am which does not leave much time. The consequence is the impossibility for everyone to sit, which is not normal for a hotel of this level. Despite all 5 stars because it is one of the best hotels we have visited during our trip.

    4
    « Pretty good! »

    Friendly staff and very cozy feel with the fireplace. Good breakfast. I'd imagine it's much busier in season, as the breakfast area was enormous. Our room was right near the ice maker, and on the corner, but we didn't hear much of anything in our room. The bathroom was HUGE, and the room was big and comfortable. Very convenient location for visiting nearby sites as well!

    4
    « Adequate room, good breakfast »

    The hotel is well maintained and staff were friendly and helpful. The rooms are adequate. The reason I would rate them 4 and not 5: the AC / heat is typical under-the-window units which are VERY loud and make good sleep difficult. The breakfast was a very good spread with several hot choices and well kept up even though very busy. Keep in mind the hotel has no dinner restaurant and is only open for breakfast. Dinner options in Bryce are LIMITED! Especially off season. April 1 there was essentially nothing other than Ruby's steakhouse across the street and a Subway. Don't rely on online sites for hours or availability of other restaurants as most are closed off season.

    5
    « Awesome place near Bryce »

    Our best hotel next to a park. The suite was big. Breakfast was great. Hot tub open. Laundry facility. Even though it was full, it wasn't overwhelming. Definitely would recommend it and a great first experience with a best western plus!

    5
    « Great place to stay to be close to Bryce Canyon »

    The hotel and all of the staff we came in contact with were very pleasant. Coffee was always out early in the morning and the breakfast buffet was fresh and plentiful. Great to have prior to going out and hiking all day! Room was very clean and comfortable. No complaints. Definitely would stay again.

    5
    « Great Property. »

    Beautiful Building. Everything seemed brand new. Excellent service. Excellent complimentary breakfast. Clean and comfortable. I would definitely stay here again and recommend to friends. The staff was excellent and the booking was very easy.

    4
    « Warm and cozy »

    Visited Bryce National park and thankfully we decided to stay here since the weather looked to cold and windy to camp, room was clean and service was good did not eat breakfast there it was to crowded for my liking

  • 5
    « Excellent stay »

    This hotel far exceeded my expectations of a Best Western Plus hotel. Rooms were clean and beds were comfortable. Breakfast was far better than most other hotels in this range. Lots of fresh fruit and variety. Location was perfect--just a few minutes from entrance to Bryce Canyon!

    5
    « Perfect for Bryce visit »

    This hotel is clean and well-run, staff are friendly, rooms are comfortable, and breakfast is good. It's not gourmet, but they do an amazing job of keeping everything filled for the large crowds and they have a much more variety than other free breakfasts -- eggs, sausage, bacon, fruit, cereal, yogurt, pancakes, toast, oatmeal, all the standards. It's really close to Bryce Park. Laundry room was good too.

    5
    « Great Hotel right outside Bryce Park »

    Our first choice was to stay at Bryce Lodge, but since it was full, it was suggested we stay at the BW Plus. We weren't disappointed. It is right outside the park gate, and directly across the street from Ruby's Restaurant and grocery store. We loved the rustic decor in the lobby with the welcoming fireplace. The king room was a good size and very clean, and the bed very comfortable. A good stay at a very reasonable price!

    5
    « Staying here was a pleasure »

    We really enjoyed stay at this Best Western in Bryce. The Grand hotel is true to its name, since the place is fairly large for a BW and you notice that when walking into the lobby. We were greeted by the friendly ladies at the frontdesk and they checked us in quickly. One lady gave us some info about the area and then we went to our nice looking and properly cleaned room. The only thing that disappointed was the water pressure, it was a bit of a dull shower. But a little later we found an extensive hot breakfast in a large breakfast room. I think everything you could possibly want was available, including fresh fruit. The tables were constantly cleaned by the breakfast staff. So we left very pleased that day. We certainly recommend staying at this hotel!

    5
    « Great Hotel At Bryce Canyon National Park Entrance »

    We stayed one night at the Best Western Plus Bryce Canyon Grand Hotel on our week-long vacation to Vegas with visits to four National Parks in California, Utah and Arizona. We were happy with our stay - fast and courteous check-in and express check-out. Clean and spacious guest room (2 queen beds) that had a very comfortable mattress. Hotel is close to the park entrance and we were able to get to Sunset Point for sunset and to Sunrise Point the following morning for a breathtaking sunrise. We then headed back to the hotel for a buffet style breakfast in the big breakfast room. Breakfast was busy but staff kept the area clean and hot food items were added in a timely fashion. Big fireplace with leather chairs and a sofa in the lobby was the perfect spot to relax and warm up with a coffee after spending the day hiking below the rim! Good WiFi in our room and in the lobby and breakfast room. We would not hesitate to stay here again.

    4
    « Nice hotel, not so nice staff »

    We've stayed at this hotel before and knew what to expect - it's close to Bryce Canyon and it serves great breakfast! However, hotel staff could be nicer. We stayed with our two teenage daughters and while my husband got the suitcase we were waiting in the lobby. While waiting we overhead one of the ladies at the front desk make a negative comment about my daughter's hair color. Not very professional. The rooms were good - could use some carpet cleaning though as it had nasty looking stains. Other than that we had a good stay.

    4
    « Nice clean hotel »

    We checked in very late (2 am) after a long drive from the Grand Canyon. The clerk wasn't very friendly and it put us off at first. She was quite efficient and gave us lots of info about the area. The lobby is quite impressive with the large open plan and fireplace. It was a long walk to our room as it was in one of the buildings at the farthest end of the hall but there were lots of luggage trolleys to use. The room was standard with 2 queen beds, tv, 2 sinks in the bathroom, fridge and microwave. We stayed three nights and the cost was quite affordable. The breakfast was good with lots of hot and cold entrees and there was a lot of staff around to help if needed. The only downsize was that they didn't restock items once around 15-30 minutes prior to it ending. There was no dinner or lunch options but there was a freezer in the lobby that you could purchase pre-made frozen dinners to heat up in your room. The pool was closed but the hot tub was open. We didn't get a chance to use it as it was closed after we got back from hiking all day and then having dinner. The elevators are slow. I can't imagine how it can cope with all the people during high season. Overall, worth the price.

    4
    « Great value and free breakfast »

    We stayed here one night while exploring Bryce Canyon. The value cannot be beat, we got a great rate which included their wonderful hot breakfast buffet with lots of options and delicious coffee! Great location near Bryce, smaller park easy to explore from here. We were there in March so half of the other restaurants/hotels were closed. The place was full and our upstairs neighbor woke us up with his/her noisy boots tromping around. Our fridge didn't work and the front desk was not overly accommodating. Otherwise, a great place to stay, for the price we would recommend it.

    4
    « Great - Clean - Close to Park »

    We stayed one night. Weather was bad but, hotel was great. Clean rooms. Decent breakfast. Very close to Bryce Canyon. Nice lodge feel with a great fireplace and seating area in lobby. Would recommend to anyone visiting Bryce.

    5
    « Score with Great Hotel and Value »

    We feel we score with this hotel. Rooms were spacious, clean, queen beds comfortable and a very assorted breakfast. Can't beat this for the great price. It has more amenities we just don't have the time to take advantage. In addition, the hotel is just so close to the park entrance. Everything in this hotel was convenient.

  • 5
    « Stands out among other hotels »

    I did some research on the hotels in this area and I'm very happy with this pick. There is another Best Western hotel located right nearby (BW Ruby's Inn) and although it seemed packed (I drove by it several times), it seemed very much motel-type quality. Although we were here for only one night, we enjoyed the hotel a lot. There aren't many hotels in this area, and quality ones at that. Although just a bit more than the other hotels, I am glad I went ahead and booked it as Bryce is very remote and the hotels (many that don't seem safe) seem to be located all in one area of town.

    4
    « The LOCATION to stay at »

    this trip was a vacation to tour the Grand Canyon sites and we selected the Best Western for its close proximately to Bryce Canyon location and it was a good choice , we were happy with the inn and the services, I /we thought it was a it over priced for March as the inn was not full. possibly we are more familiar with eastern prices

    5
    « Great hotel choice »

    We stayed here for 1 night, but wish we had more time. We had a wonderful queen suite, roomy, quiet, and everything you could need for a great stay. The breakfast was fabulous, every breakfast item you could imagine and all done well. The breakfast room was large, but busy. They did have an overflow area so you could get a seat even at peak time.

    5
    « great stay »

    We had a great stay at Bryce Canyon Hotel. We visited at the beginning of March, 2018. Two things I value: good night sleep and breakfast. Room was nice and clean and bed was comfortable. Thankfully hotel was not full, so it was quiet. Breakfast was excellent. Nearby has a restaurant for dinner needs.

    2
    « Paper thin walls; awful sleep for three nights »

    The basic function of a hotel is to provide the conditions for a good nights rest. Everything else is secondary. This hotel looks impressive, but fails in this basic regard. On my first night, I had to telephone for them to ask the guests in the next room to turn their TV down. Done with good grace and no fuss. The next evening at 5pm, I returned to my room, and the muppets next door were watching TV. I asked to move rooms, which was accomodated with no bother and done swiftly. However, late that evening, the TV in the new adjoining room was disturbing me, so, again, I phoned to reception, who got them to,turn it off. The people then chatted, not loudly, but audibly for an hour. I then heard snoring, periodically. A similar thing happened on my final night. Evidently, the problem is with the poor construction and lack of efficient sound proofing between rooms. The suite we had was excellent, really good and big. The lobby is vast and impressive; reception was a bit slow on check in. There were people waiting, two people behind the desk and one on the phone. If you are going to be on the phone, be in a back office, then come to reception when free. Otherwise, it looks really bad. The staff, when interacting, were excellent. Breakfast was pretty good, served in a cafeteria type room, off the lobby. Housekeeping failed to make our bed on the second morning. To sum up. The suite we had was excellent. Housekeeping was lax. The reception staff, when interacting, were excellent. The hotel is impressive to look at. Breakfast had both filling and healthy options. A good nights sleep was impossible.

    5
    « Excellent »

    This Best Western Plus (not Ruby Inn) is the nicest hotel to stay in if you're visiting Bryce Canyon. It's across the street from Ruby's. Not the same hotel! They serve a good hot breakfast and it's only a few miles from the entrance to the park. I highly recommend. Have stayed twice.

    4
    « A good hotel to stay in »

    We stayed here for two nights and really it was a very good place to stay in. The beds were super comfortable and the breakfast was good too. Service was pleasant. The only problem we had was that the heating in the room didn't seem to work and it was -20C outside!! We could have reported it but didn't. We just put an extra fleece on to sleep in! We probably should have reported it, but couldn't be bothered so it was probably our fault!

    2
    « Nice looking hotel, but don't let them put you in a room near the vending / ice stations »

    My wife and I were pleasantly surprised at the quality of the room. Furnishings were nice and quite new. However our experience was ruined by the staff sticking us in a room beside one one the vending/ ice stations. The noise and vibration from the machines made it impossible for us to sleep so we had to ask for another room. They gave us one at the very far end of the hotel. No vending machine nearby thankfully but we had to get dressed and repack our luggage befor moving. No help offered. The staff must know that rooms adjoining these vending areas are not satisfactory but they made no mention of this wen allocating the room to us. Very disappointing.

    3
    « Good for a 2.5 star hotel »

    This is an expensive 2.5 star rated hotel but within this category it's probably average. Pros: close to park entrance, large rooms (ours was a twin room #3418), microwave in room (and many thanks to a TA reviewer who alerted us to this), a laundry that looked clean and modern, plastic bowls and plates but not throw away plastic plates for breakfast, showers are hot and pressure good. Cons: Few smiles from reception (Laura an exception), breakfast is all pretty tasteless (but there's lots of it), rooms are not sound proof (you can hear even mumbles from the next room), room heater extremely loud, spa is too cold, door leading into the wing we were in was always open allowing anyone to enter the hotel at any time.

    5
    « Excellent »

    We stayed here because it is conveniently close to Bryce Canyon National Park. We were fortunate enough to be upgraded to a suite. So happy to see that a suite here really is a suite (unlike some hotels that use the word suite incorrectly to refer to a large room). For some reason we were put in a mobility-accessible suite, so the bathroom was extra large to provide access to the walk-in shower and other facilities. The bedroom and sitting room both had large TVs. Each room had its own thermostat. There were plenty of drawers, so we could unpack comfortably. There was a desk as well as a dining table. The Wifi signal was strong. Breakfast was included - a typical buffet with good selections. The place was quiet. Note that we were on the top floor, which usually is quieter than lower floors in most hotels. (I did hear someone at breakfast who was staying on a lower floor complain about people upstairs -- not us! -- stomping around late at night.) A shout-out to Aurora at the front desk, who was very helpful.

  • 5
    « 5 stars! »

    I loved every single thing about this hotel. I can see why they are rated #1. It was so quiet even though I was there on a holiday weekend. I want to copy the décor for my own home (and my own motel). Contact me when you are ready to update and I'll take the old stuff off your hands. The breakfasts were a dream, staff was friendly and both my husband and I thought the beds were super comfy. Thanks!

    4
    « Wonderful in all ways! »

    Bryce Canyon was our last stop of many National Parks. We splurged and rented a suite here. It was FANTASTIC! Very spacious, clean and the full kitchen was a great advantage as we were able to make sandwiches and prepare a few snacks for the road. Ruby's is a short walk across the street, but we took the little shuttle/train they offer to guests. The breakfast was great, many offerings and VERY busy! We had a time crunch otherwise we would have liked to enjoy the outdoor pool that was in a nice central location of the hotel I highly recommend this hotel.

    5
    « Nice stay »

    Clean comfortable room. Location across from BW Ruby Inn. Great breakfast, above average! Location just outside of Bryce Canyon National Park. I would not hesitate to stay here again. We visited in winter, and not all local shops were open.

    3
    « Good overall design, average rooms and services »

    Breakfast was okay, the fitness center was unworthy of its name, and amenities were mediocre. Rooms were large with a WORKING TV. The air conditioning was loud. The overall design of the hotel was good.

    4
    « Nicely designed space, very convenient location »

    After having a bit of trouble checking in because of a newbie at that desk, we were situated in a nicely proportioned double queen room. Everything was fine and basically standard except for a very large mini-fridge that was mildly disruptive. The breakfast was terrific?great sausage!?and the breakfast room is quite pretty. Location, of course, is the best part: We woke up early and saw the sunrise at Bryce Point. Completely unforgettable. Very worth it.

    5
    « Great accommodations a step from the park »

    This hotel has a beautiful lobby and the prettiest breakfast room of any hotel I have visited. The staff was friendly and accommodating. The rooms were clean and nicely appointed. The breakfast buffet had everything you needed. All this, plus a 1 minute drive to the national park! While we were there off season, a room for under $100 at the entrance of a national park is unusual! Would definitely stay here again.

    4
    « good Lodging and Included Breakfast »

    We chose this place for its proximity to Bryce Canyon and because it had an included breakfast. Rooms were clean, comfortable and quiet (that is if you left the furnace shut off). The furnace fan continued to run no matter what we did and was so noisy, we had to shut it off so we could sleep. The included breakfast was first rate with bacon, sausage, fruit cocktail and plenty of bread choices.

    3
    « Pretty Average »

    The hotel was comfortable enough in a large room. However it is easy to hear occupants in rooms above, and I found the room pretty gloomy as there were only lamps, dark furniture and drapes. Coffee machine was in the bathroom (weird) and lobby fire was not real (gas) fire surround not really stone and although breakfast was fine it was all served on plastic plates/glasses! High end this is not.

    5
    « Great Place to Stay! »

    We stayed at Bryce Canyon Grand Hotel. Location was great and the room was very clean and nice. The hotel was close to Bryce Canyon. The Best Western Ruby was close by and we went there for dinner. The food was good. We were arrived just before a bus load of tourist got there. There are not a lot of restaurants close by. I would stay here again!

    5
    « sweet suite »

    We must have gotten upgraded to a king suite, room 3404. There was a large living room; kitchen with wet bar, mini fridge, and microwave; and a separate bedroom with TV and heater. The bathroom had 2 sinks, a jetted tub, and a shower. The jetted tub was heavenly following grueling hikes in Bryce Canyon National Park. We loved our stay. In fact, if there wasn't a jaw-dropping national park nearby, we probably never would have left the hotel. The staff was super friendly. There was a free breakfast buffet staffed by attentive employees. Some of the food was a little dry, but the spread was expansive. We took advantage of the outdoor hot tub. We even did a load of laundry to wash off some of the canyon's red clay. The location is ideal. We arrived at the Bryce Canyon National Park entrance gate within minutes. We felt at home as soon as we checked in. I highly recommend this hotel.

  • 4
    « Convenient location, Very nice rooms, Extremely Noisy »

    We've stayed at this hotel for the past 4 Christmas holiday seasons but unfortunately this season was our last...not due to the stunning and mesmerizing beauty of Bryce Canyon but the continual increase in noise issues/problems that go unresolved. This past stay there were 3 families of foreign Asian tourists that were yelling, screaming and running up and down the hallway pounding on room doors until well past 2am. Even after repeated calls to the front desk the situation was not resolved. This was our experience EACH night of our stay. Assumably a hotel of this size should have some sort of security in place to handle issues such as these since one person's bad experience can have a profound effect on other individual's future plans on where to stay and the cost of just a single security officer enforcing a 10pm quiet time would be far less the cost of just a single bad review (in our opinion as retail business owners).

    4
    « Good hotel, spacious rooms, good breakfast »

    Maybe not the quaintest accommodation around, but it's practical, well appointed and very pleasant. We were there in off season so there weren't many people there but it was very well run with courteous staff. It gives you instant access to the Bryce Canyon National Park. We easily fitted 5 in the room. Great family hotel.

    5
    « Great Hotel! »

    Loved this place! The hotel is well kept-up- lobby and rooms were clean. The workout room was a bit sparse, but the pool/jacuzzi were nice. The breakfast was amazing, considering it's included in the cost of your room. I thought it was better than breakfasts I've had at more-expensive Marriott properties. The staff was friendly too. I would stay here again if I were to return to Bryce Canyon.

    5
    « Never Disappointed with Best Western »

    We do a lot of traveling. We seem to end up with the best deal at a Best Western. So much that I signed up with their points program. I never do that with a company because we have used so many. Now this is our go to hotel. The rooms, service and food are great. We got to this hotel during the time of the year where the dining room was not open when we arrived. We went to Ruby's Inn which is also a Best Western and had a great meal. The wait staff was incredible. Most times a restaurant has ordinary service. Ruby's inn, we loved our gal. She doted on us just the right amount of times to ensure we had everything we needed. We will be back.

    5
    « Great place to stay for canyon visit »

    Very nice place to stay near Bryce Canyon with Canyon entrance just down the road and facilities at Ruby's grocery and stores. Access to inside pool in other building Staff was a bit overwelmed when we arrived and check in took 20 minutes but for the rest it was o.k.

    5
    « Exceeded Expectations »

    My husband and I stayed here in December. The hotel is very close to Bryce Canyon. We loved being greeted with a warm fireplace after a day of hiking in chilly weather. The room was bigger than expected and very comfortable. It was the perfect place to unwind. The breakfast buffet was great. On our last morning, we had to leave before the breakfast buffet opened, and the staff packed a breakfast for us to go that included apples, bananas, cereal, and water bottles. We are very appreciative!

    4
    « Good value »

    We stayed here during the holidays recently. Our room was big and clean. There was no in-room safe which I thought they were supposed to have but I could be mistaken. The bed was comfy but the pillows were too thick. Wish they had down pillows. The fridge was nice & large (not just a cube). The free breakfast was excellent but crowded a lot of the time. We have to stalk tables just emptying to get one unless you went super early like 6:30-7am. Maybe there should be more tables. Given how cold and remote the area is, we wished there could have been a restaurant on-site open for dinner as the only place in the winter that is open is the Cowboy Buffet at BW Ruby Inn across the street which gets really crowded and does not take reservations. I guess in the Spring through Fall, more local restaurants are open but it is definitely slim pickings during the Winter. Check-in and out were really easy. Our room was also missing the Do Not Disturb sign. But cleaning service was good and everything was cleaned up nicely each day.

    5
    « Bryce canyon in January »

    We were skeptical about our trip to Bryce this time of the year but were fortunate to get the best weather and the best hotel . It was just about a couple of miles from the park,extremely neat and clean,great ambience,excellent decor and great service . The first impression was WOW.

    5
    « Great Stay »

    Great stay. The staff was super nice and helped any time I needed it. It is super close to my destination and I enjoyed my stay. The breakfast was good and the cleaning staff did a great job. I would stay here again.

    5
    « The best hotel in my trip from LA to SLC »

    If you come to Bryce Canyon, there are not many choice of hotels. Best Westerns are the best available and indeed an absolute choice you must be choosing. It is at the best quality at moderate price. I went there during the last Christmas period and the place is absolutely fantastic, although most restaurants are closed the BW Ruby Restaurant is still open. The place is also decorated very nicely and the facilities ae very convenience. Everything is good except for the long queueing at check-in. Perhaps, the late check-in availability and huge number of customers caused long queueing. Although, the staff are very nice and helpful. I voted it the best hotel of my stays and that mainly comes from the wonderful international breakfast served at the hotel.

  • 5
    « a pleasant stay »

    We are glad to stay at this hotel while we visit Bryce Canyon. The bed is comfortable so that we all have a good sleep. I specially love their beautiful design of high ceiling in their lobby and breakfast area. We are also satisfied with their breakfast items.

    4
    « Stay at BW »

    Overall good stay at BW but lot of noise coming from upper room, I guess kids running around at 11 pm. Other than that, it was OK. Staff was very friendly and helpful. Nice location and lobby area was well designed.

    3
    « Winter welcome »

    Great place to stay as it's only a short drive to Bryce Canyon - loved that the outdoor hot tub was open when we arrived about 6pm even though it was December - and we were able to have a quick soak before dinner...

    4
    « Great stay »

    So all the things you look for in a motel stay is here. Large, clean rooms, better than average breakfast, clean surroundings. So why a four instead of five, not a big deal really, but our check in took a long time. We were tired and hungry and the only restaurant open near the Christmas holiday was closing soon. This area pretty much shuts down during the winter.

    2
    « So disappointed »

    The front desk woman was so rude to me as a guest. She refused to help with the situation and even told me to travel to their accounting location to solve the issue rather than her call to see if there offices received the fax cc authorization (which they found 2 1/2 hours later). The room had a horrible odor and we found several hairs in the bathroom. Reported the odor and they gave us a spray and we did not report the hairs as I knew they would just hand me a towel and tell me to clean it up by myself. The breakfast was amazing.

    5
    « Very clean and comfortable »

    The location of this facility was perfect for us - just a few miles from the entrance to Bryce Canyon! Everything was clean and the room was cozy and comfortable. NOTE: The restaurant directly across the street was wonderful - though we were glad we went early because there was a very long tine waiting to be seated as we left!!

    4
    « This hotel is probably the only option to consider. »

    Given that the town of Bryce is quite small, there really aren't that many lodging options. However, this BWP hotel is a pretty decent place to stay. The facility is well-maintained and the free breakfast is probably the highlight of this hotel. They have numerous breakfast items and is well staffed to handle all their guests' breakfast need. They continuous fill the trays so the items and coffee never run out. They bus tables constantly so finding a place to sit was not a problem. Having to hike miles each day in the parks, spending some time in the hot tub at dark is the perfect way to wind down. The tub is available until 11pm and the water is hot and steamy. They also offer a fireplace in the lobby for those who just want to stare at the fire at night. I must say the facility far exceeded my expectations. The room, however, left a lot to be desired. The bed is a spring mattress so the bed bounces every time my wife moves. And the room was pretty hot and dry during the night since I have to keep the heater running. So, getting a good night sleep was not an option for the 2 nights I stayed there. All in all, this hotel is probably the best option in town so I strongly recommend people to book here. And DO NOT eat at the BWP Ruby Inn. The food was disgusting at best. I'll write a review about that later.

    1
    « Clean yet noisy due to three HVAC machines outside. »

    Stayed in 3162 (first floor), outside of which you can find three giant HVAC air duct machines. Couldn't sleep due to the noise of these machines, as the walls are thin. When I complained to the front desk at 10 pm, they came and said it could be the fridge. I disconnected the fridge, the noise is there. Then I was told that these machines would be off in 30 mins. Nope, these machines constantly making noise the whole night. When I complained about it during the check out, I was told that I was the FIRST one to complain about, even though their employee came in and confirmed it. That's how screwed up this place is. T

    3
    « Avoid room 3103! »

    The hotel is in a good location but not much around within walking distance. Our room was on the ground floor, near to reception. The room was on a corner, the other side of the wall where the bed was is an ice machine that seemed to make loads of rumbling noises all night long. After a rubbish nights sleep we arrived a breakfast about 9am to find no tables available! After a few minutes a table became available but this area was clearly not big enough for the size of the hotel, people constantly looking of somewhere to sit. The breakfast itself was really good, with a wide selection of food that was constantly replenished.

    3
    « Decent Hotel for a Short Stay »

    Hotel staff was friendly. Breakfast was average. The heater was a bit loud. Overall it was okay for an overnight stay. There was an interruption to the internet service in the area so we didn't have any access at all.

  • 4
    « Great Staff and Location »

    Stayed here in December while visiting Bryce Canyon National Park. The location was great and the staff very helpful. The room was large and layout was great for the two of us. The breakfast buffet was huge and there was plenty of tables to sit at. I used the fitness center and it was adequate as well. It was very close to the park with a 3 minute drive.

    4
    « Clean and comfortable »

    Nice hotel in convenient location. Very clean room with updated furnishings. The front desk staff was very accommodating, helping us with our last-minute changes in our vacation plans. Only negative was that there was no door between the bathroom sink area and the room. However there was a door between the sink area and the toilet/shower,

    5
    « Wonderful stay at Bryce Canyon »

    Great location in Bryce if you want a comfortable hotel with friendly & helpful staff. The location is perfect for excursions around the Park. We were there in early Dec, and the spa was WONDERFUL after a day hiking around the Park. Rooms were exceptionally clean (new hotel), and the breakfast offered a lot of choices.

    5
    « Great value »

    Great breakfast, beautiful lobby and fantastic value. Perfect location for a trip to Bryce Canyon, just outside the gate - we were able to catch the sunrise and get back in time for a really nice hot breakfast.

    4
    « Great hotel. Right outside the park »

    Many of the lodging options around Bryce Canyon are subpar. This hotel is fantastic. It's located right outside of the park, has fantastic amenities and the rooms are spacious and comfortable. The breakfast was wonderful, as well. The front desk staff could use some brushing up in regards to manners, but the rest of the staff was wonderful.

    5
    « Bryce Canyon visit »

    Great location to visit Bryce Canyon, the lobby area felt like a resort entrance, lots of places to sit and relax beautiful fireplace. In December there's only one place to eat but that is what happens here in off season, so close to entrance of park it was a great place to stay.

    5
    « Perfect Place to Stay when visiting Bryce »

    The check in was efficient, service was not friendly, but they did their job. Rooms were clean and spacious. The lobby looked fantastic with a fire place and a beautiful Christmas tree. Only food around that was open was at the other Best Western which was ok. Breakfast is complimentary and was FANTASTIC. Lots of options, lots of warm food and a range of choices. Very good way to start the day. We always stay here when visiting Bryce.

    5
    « Nice Clean & New Hotel for a Great Price »

    Everything was pleasant with our stay, from checking to checkout. The rooms were immaculate and very clean. The beds were new and very comfortable. The continental breakfast was very good and the fitness center useful.

    4
    « Great Choice »

    I stayed three nights in December while photographing Bryce NP. First, note that in December your meal and lodging options are very limited. Across the road from this property is Ruby's Inn Best Western. (I'm convinced Ruby owns this hotel as well, not that it matters.) In any case, this is a more modern hotel, as far as I can tell. My king room was spacious. The bed was quite comfortable, wifi speed was very good, and the TV channels, though limited, were adequate. (I don't stay in hotels to watch TV, so it's not a big deal. If it's an issue for you, you may need to reconsider your need to travel.) The free breakfast is very impressive: sausage, eggs, bacon, pastries, fruit, and very good coffee. Altogether, this was a good choice for me. The only suggestion: there are no privacy drapes. I'm an early riser and don't care about sunlight, but at night I'd like to know I have absolute privacy.

    4
    « Not too many choices near park »

    The lobby was very pleasant. Room was fine but dark curtains are needed to keep light out. Breakfast was hardy. The BW name adds to Ruby´s dominance of town outside Bryce Canyon National Park. Location was great.

  • 5
    « Very nice for the location »

    This hotel is located right outside Bryce Canyon National Park. The price and service were great. Breakfast was included and very good. There are not many options for eating or lodging, but this was well worth it.

    4
    « Room fine. Location of hotel excellent. Nearby National Park breathtaking »

    Parking was plentiful and our room was a decent size for the price. It's proximity to the national park it its major plus point, giving us a quick drive up for sunrise (hence 4 stars, not 3). Bryce was the coldest place we stayed (-8C), so we really needed heating. It was pretty efficient, but also very noisy at night. It woke my partner every time it kicked in. As others have said, this hotel is very much set in 'Ruby's world', and you are a captive audience. The grocery store was handy to have there, but prices were very high. e.g. a bag of salad leaves was $4.99. We shopped on our way and brought breakfast and lunch food with us, which we were glad we did. We had a decent steak in the on-site restaurant for dinner, at about $20 a head, although we had to queue for 20 mins to be seated. There were a decent selection of gifts/local art available, and the prices were good when compared to other places we stayed that sold the same things (e.g. coasters and carvings made from local red rock). Our room was a bit tired, but we only stayed one night and it was perfectly serviceable. The rock shop (fossils etc.) and some of the other parts of the resort were closed for the season in November. We'd stay again for the price and the location. The National Park is what it's all about, and this is just a place to lay your head.

    5
    « Location, Location, Location »

    This hotel has all the high ceilings, wood beams, stone walls, and great photo artwork of a mountain lodge. It's location on the edge of Bryce Canyon National Park makes it wonderfully convenient, especially for those of us who got to see the last light on Bryce Canyon's crispy pink formations and then checked in before dark.

    4
    « Best location in town »

    Great place to catch the shuttle and grab breakfast. There are not a lot of good hotels that we saw in this area, book early. Good place to walk around and lovely pool as well. Good choice for family.

    5
    « Its a wonderful world »

    so wonderful to have a unique and new experience to share. Bryce area is beautiful, relaxing and charming. This description applies to the BEST WESTERN GRAND HOTEL as well. I can't wait to return with my family or weekend get-a-way with my wife. Thank you for a wonderful time.

    5
    « Bryce Grand »

    This is a definite choice for anyone visiting Bryce National Park. Restaurant and General Store is just across the street...very convenient. The room was clean and parking was close so it was a very easy walk with our luggage.

    5
    « very nice hotel »

    The hotel was very clean and everything was in good working order. The staff were very friendly and helpful. The breakfast facility was very spacious and the food was warm and fresh. Very close to the entrance of Bryce.

    5
    « Best near to Bryce Canon »

    very clean and satisfied breakfast. Just not very far from Bryce Canyon sunrise and sun set point. I definitely recommend to book ahead and make your journey wonderful. You have all amenities nearby to hotel

    5
    « Great location for Bryce Canyon »

    Right outside the entrance to Bryce Canyon. Decent breakfast options that tasted good. Nice room. We were off season so there were not a lot of dining options, but Bryce wasn't crowded either. We would stay here again.

    3
    « Pleasantly surprised by the quality of the hotel. Best Western plus was good, clean with a nice buffet breakfast spread. »

    The best hotel we could find in the Bryce Canyon area. Good choice for families who want convenience. Pack some dinner options because there are a lack of lunch and dinner choices at Bryce canyon. We had to drive 17 miles for average pizza because the kids were hungry and the wait at the two open restaurants in town was over an hour for fair quality food.

  • 5
    « Gateway to Byce »

    This BW Resort is at the entrance of Bryce National Park. The guest relations are exemplary. You are greeted with a warm fireplace and hot coffee in this vaulted four story resort. The pool is seasonal but the spa is open. Great for those of us who hike a lot! p.s. the tastiest steaks can be found in their sister BW restaurant hotel across the street. Perfect set up!!

    5
    « Great place to unwind and recharge after hiking the parks. »

    Quiet hotel, comfortable beds. Pay laundry, fitness center and swimming pool/spa (which are outside). Lots of parking space. Close to numerous national parks. Great breakfast buffet, nice staff. Depending on time of year, at least one to two restaurants and a small grocery store open across the street. Gas station nearby.

    3
    « Good value Bryce Canyon hotel but staff not quite on the ball »

    Well placed hotel, with adequate but rather unhealthy free breakfast, comfortable rooms, excellent value for money. The reason for the average rating is that our room was not serviced during our two day stay and the staff seemed unconcerned about why this would be a problem to us.

    5
    « Above and beyond staff »

    We stayed here of one night and found everything we needed right here. After seeing Bryce Canyon we arrived at the hotel and were greeted by a very helpful front desk staff. Having a cold on vacation is no fun. At 4:30 in the morning, I was in the lobby looking for coffee for my sore throat. The overnight desk clerk offered me mint tea and honey. Did not expect service like this. The breakfast buffet is wonderful and well worth it. Would highly recommend this facility.

    5
    « Great spot just outside the Park »

    This was perfect for our two days in Bryce National Park. The hotel has a great ambiance. It's big, open, clean and the decor is great. Room was modern and clean. Would have preferred a bit more soundproofing between the rooms. Lots of great options for breakfast. Big plus for us was the hot tub after several hours hiking. Staff were friendly and helpful. I'd definitely use a Best Western Plus again.

    5
    « Excellent stay with comforting and cozy feeling »

    Great hotel in Bryce Canyon. Lobby is grand and cozy. Offers lot of amenities. Room size is big and feels like luxurious. Breakfast is good but typical continental. Staff is good and welcoming. Would definitely stay here again.

    4
    « Best Choice for Bryce »

    Room was spacious and clean. Comfortable bed. Breakfast included and ok.Enough parking spaces. Bryce Village itself felt like Tinsel Town Western Style but this hotel is far enough away from the action if you don't fancy the show but close enough to walk to eateries, shops etc, especially important since you have to use the Ruby's establishments if you want to eat close by. We wanted to be close to the Park entrance and for that it was perfect. Shuttle stops nearby

    4
    « Great Place. Nicest In The Area »

    We enjoyed our stay at the Best Western Plus at Bryce. There are no 5 star hotels in the area. This is the nicest. The breakfast was spectacular and included in the price. We felt rested and were able to enjoy Bryce for 2 days. Bryce Canyon is the most spectacular National Park. Don't miss it.

    4
    « Good Hotel near Bryce Canyon »

    Hotel located close to Bryce Canyon National Park. Restaurants were a short drive. Room was good sized and comfortable. The bathroom had double sinks which was appreciated. Breakfast included both hot and cold selections.

    5
    « Hidden Gem »

    First time at Bryce though I travel the West. Picked the Best Western out of hat on the internet. What a great choice. Friendly staff, clean and great room. Great breakfast, and the coffee in the lobby is the best if you travel the West in the cold months as I do. Right down the road from the National Park. Great experience. Lord willing, I'm coming back.

  • 3
    « Many Good Qualities »

    The hotel rooms were spacious and the housekeeping staff has done a great job, our room was very clean. Nice to have a refrigerator & microwave. A/C and heating unit is below the window & is loud. Buffet breakfast is basic hot & cold items. One of the good things about this Best Western Plus is it's close proximity to Bryce Canyon. At check-in the front desk staff did not seem very friendly, no smiles, no ?Hello?. Definately not an expected professional attitude from the three women who work in the hospitality industry. It was also annoying that the ATM machine in the lobby was without money for the entire three days that we stayed there.

    5
    « The best Best Western »

    This is by far the best Best Western hotel we have ever stayed in. The room is most spacious and clean. The sinks (yes, 2 of them) are separate from the shower and toilet. Our room also has a double closet. The breakfast is cafeteria style and above average for hotel fare. The staff is friendly and eager to help. I'm glad we have 2 more nights here. Also, the hotel is located only 1 mile from Bryce Canyon National Park. If only there were more dining choices close by.

    4
    « Recommended for a Trip to Bryce Canyon »

    This place is the best place to stay when visiting Bryce. The price is reasonable, the rooms are comfy and it is minutes to the Park gate. Cable TV, decent beds, clean room. This is not Manhattan, so don't expect the Ritz, but for the middle of the desert this does the job quite well.

    5
    « Best hotel near Bryce Canyon »

    Although our trip to Bryce Canyon seemed to be off season (few restaurant choices, no park shuttles running) we totally enjoyed our stay at this hotel. The front desk staff was friendly & helpful the minute we walked in. The free breakfast buffet was amazing, with many hot & cold choices; this quality would easily cost $15 at a restaurant. The room was clean, quiet, comfortable, and well appointed. Our only disappointment was in the lack of open restaurants in the town. Everything seems to be owned by one company, and our one experience at their buffet was awful.; it literally was the only open restaurant in the town. On our second night, we found sandwiches in a store in the park, which we brought back to the home for dinner. But the BW Grand was great!

    4
    « Bryce Experience »

    Thoroughly enjoyed our Bryce Canyon Grand Hotel stay. Room was great, facilities excellent and service similar. Only disappointment was the lack of an in-house evening restaurant. Having to go across to the complex over the road to dine in a chaotic buffet style restaurant was a let down. As the entry to our Bryce Canyon experience, this was, however, a minor issue. Bryce was awesome.

    5
    « Bryce Canyon adventure »

    Great Hotel! Perfect location to explore Bryce Canyon and the route to Grand Staircase up to Boulder for a day trip. Being off season, the pool and many stores around were closed but I aim to return in Summer for more activity and time to explore. Pool was closed but had the potential for a great time in the sun. Choice of an outdoor pool at the BW or the indoor pool at Ruby's was great. Internet was super fast! Will stay again when I am next back.

    5
    « Great Place! »

    Everything about this hotel is Top Notch, great location, clean, friendly & helpful staff, generous breakfast, very nice spacious rooms. We had a wonderful stay here. Pretty pricey during peak season, but off season it's a great value.

    4
    « bryce canyon getaway »

    this hotel is really great. i would recommend it without reservations if only the beds were comfortable. the hotel itself is nice looking, clean and close to bryce. the breakfast buffet is great with lots of selection and good service. it's just the beds....

    4
    « The best location to stay and visit Zion! »

    We booked a suite for our visit at Zion in early October for 3 nights. We chose this hotel after reading all the reviews of hotels around the park - despite the high cost. The suite was spacious. There was a double sink in the bathroom and the bathtub was separated by a door. The location was excellent, a short 5- 10 minutes drive to the park entrance. Everyday, we were able to come back to the hotel for an afternoon rest before heading out again. The hotel was new compared to the BW Ruby's Inn across the street. We came there for dinner since it was the closest eating place. Overall, we were happy with our stay. The beautifully decorated lobby, cleanliness, professional attitude of the staffs... Breakfast was the weakest point. We looked at the same items every morning. No hot waffles, yogurt, or boiled eggs if you like them.

    5
    « Great place to stay »

    When in the Bryce area this is a great place to stay. Super breakfast lots of items to choose from and also quite good,internet was adequate and a very nice clean room that was well organized Staff was also very welcoming and friendly.

  • 4
    « Would Stay Here Again »

    We spent two nights here and were very pleased. We had the option to check in early online. However, our room was not ready upon arrival, hence our key could not be given to us (why the option then to check in early?), but we headed into the park, had lunch at the lodge, and walked around the rim. When we returned, the young woman at the front desk was a little confused that I had already checked in and was needing my key, but she figured it out. We had a large king room with a very spacious sink area. The room was quiet and comfortable. The complimentary breakfast was very good. It is set up buffet style with plenty to choose from. The dining area is very large with most finding an available table with no problem. The hotel is just down the road from the park entrance and very convenient to area restaurants (though not too many to choose from). I would stay here again if ever visiting Bryce.

    5
    « Favorite of our Utah trip »

    We booked 8 different hotels for our Utah national parks/Monument Valley trip. This was our favorite. We had a very spacious suite and large bathroom. The front desk was very knowledgeable, and the lobby had a cozy fireplace going. They hand out Cliff bars for snacks, and we had a full breakfast that hit the spot before we hit the trails. Close to Bryce NP entrance. The restaurant was not open for lunch or dinner. There weren't many choices in Bryce Canyon City this time of year. We ate in the room.

    5
    « EXCELLENT HOTEL! WOULD DEFINITELY REVISIT! »

    We had a warm welcome from reception. The lady at check in told us about the hotel and its amenities. This is a large hotel. Our room was large and very comfortable, the king size bed super comfortable. The room had a desk, office chair and a dining type chair. There was a fridge, microwave and TV. The bathroom was spacious with his and hers handbasins. The were the usual toiletries, hairdryer and good towels. Breakfast was very good with everything you could wish for. Breakfast was the only meal served during our stay. There was complimentary coffee, water and Cliff bars available all day. The shuttle and tour buses into Bryce Canyon NP stop just outside the hotel. We enjoyed our stay very much and would definitely stay here again.

    5
    « Great Location Close to Bryce National Park »

    My husband and I stayed here for one night after visiting Bryce National Park. We were very pleased. Nice hotel! Room was clean and comfortable. Staff was friendly and helpful. Breakfast buffet was very good. We recommend this hotel. It is not cheap but not much is out there. We would stay again. Dinner across the street at Ruby's was convenient and good as well.

    4
    « The hotel to choose in Bryce »

    Good location just outside of Bryce National park. It appears to be the newest of the hotels in the area. Beautiful lobby with 40ft tall ceilings and a central fire place. The Lobby is where the free breakfast is served. They have a lot of seating but it does get busy in the morning. Tery to get a room in the main buildings. Lots of parking just outside your room. They have a shuttle that will take you to the restaurants across the street. There are some propane firepits near the pool.

    5
    « Wonderful four night stay »

    Second time I have stayed at this Best Western and found it to be the best of this hotels chain. Plenty of light in the room, nice higher toilets, comfortable beds and very clean. Employees were very helpful. Will return next time I visit the Bryce N.P. area.

    5
    « Visit to Bryce National Park »

    Given other choices in the Bryce Park area this hotel offered the best accommodations we were looking for. Highly recommend this hotel. Great location to many local amenities. Hotel was well kept and clearly the best hotel in the area. Enjoyed our stay.

    5
    « Upscale Best Western »

    Nice first impression. Great lobby with fireplace accessible from both sides. Rooms are nice. Large. Bathroom has double sink area outside of toilet and shower area. Beds very comfortable. Everything is super clean. Great choice at a reasonable price. Would definitely stay again if in the area. Location is one mile out of the park.

    4
    « Great location but aged a bit. »

    First off, the location couldn't be better. Very close to Bryce Canyon entrance and other stores. Ample parking and the breakfast selection was awesome - many items to choose from. The room itself is outdated. When you enter and turn on the lights, you immediately get an old time feel with dim lighting due to the compact florescent bulbs still being used. It will take a few minutes to get the lights up to full brightness. The wall air conditioner is loud. We could easily hear the other people in the room next door through the lockout door (perhaps better insulation is needed). As with many hotels, expect a full size/double bed as opposed to a queen, but the beds were comfortable. There is also a decent size refrigerator in the room.

    5
    « Bryce Canyon »

    We arrived without a reservation and this was the last room in town. The hotel is very nice and the room we had was huge. You could probably fit two normal size rooms into it. It had all the amenities we needed and a superb breakfast. The staff was very friendly and helpful. Except for the price we would stay there again.

  • 3
    « Disappointing »

    Just checked out of Bryce Canyon. Room was clean, front desk very helpful, Dustin especially, who followed up quickly to see if the 2 requests I had made were taken care of. Can't say that about the manager, who never called me to address a complaint I had. When a sign at check in says it's Best Western policy to address any problem right away, he did not. I booked a two room Queen suite. The bed was very small, not a traditional Queen size as I sleep in one at home. Pillows were a little bigger than a couch throw pillow, not a queen size or even standard size pillow. Breakfast was ok. Lounge area with fire was pretty. There are limited options to stay if you want to be near to the entrance of Bryce, and hardly any dining options either, so be prepared. But Bryce Canyon is spectacular and well worth the trip. I am giving this a 3 star rating because of the cleanliness of the room and Dustin. Other than that no big deal. The Best Western in Arches was a far better property.

    4
    « 2 nights at Best Western Bryce Canyon »

    A little pricey but check in was quick, breakfast was great. Room was quiet. Bed a little too hard for me but hubby was fine. Good location. Walked to Ebenezer's for a great cowboy show. Shuttle came to hotel.

    5
    « Close to Bryce Canyon National Park »

    Very nice hotel, with large breakfast available. Bryce Canyon National Park shuttle operates close and restaurants just across the road. Best Western alway clean rooms and great staff. Gift shops in walking distance.

    5
    « Carlo's review »

    Nothing really noteworthy regarding our stay at this particular BW, but it was very clean, breakfast included was great, close to the park, would definitely stay there again. No problems encountered, plenty of free parking, close to everything. A great place to stay if you are visiting Bryce Canyon National Park.

    5
    « Great Stay for Bryce Canyon »

    Perfect location for enjoying Bryce Canyon for one night. Located directly outside gate, new property, well-built, not as crowded as Ruby's Inn , across the street. Nice breakfast and lobby areas, outdoor pool, large rooms. Only problem is not many options for dinner in the area.

    4
    « Our favorite in the area »

    There are several places to stay in this area. Ruby's probably owns most of them in Bryce Canyon City. We like this one because it is newer than most and breakfast is included. The only downside is it is pretty pricey during the busy season, but that is to be expected when you are one of the most conveniently located to the main attraction out in the middle of nowhere with very little competition.

    4
    « Not bad »

    The hotel itself is pretty nice and the rooms are fairly generous in size. But there are no food and drink options for dinner. The places around the hotel all had horrible reviews so we ended up getting hot pockets from the cold case. The breakfast buffet was pretty good though. It is pretty expensive all things considered.

    4
    « We had a Grand Vacation! »

    We stayed at this hotel for 2 nights while visiting Bryce Canyon because we wanted to be close by the park entrance. I think the same company "Ruby's Inn" owns all the services there at Bryce City so there is not a lot of competition. Lodging includes an RV park/campground, Bryce View Lodge, Best Western Ruby's Inn and this hotel - Best Western Bryce Canyon Grand. Be careful reading reviews, because it looks like some reviewers are mixing the hotels up. Of those choices, the Grand Hotel appears to be the nicest/newest or most luxurious choice, so it's probably also the most expensive. It did cost more than other hotels not located next to a National Park, but we have stayed at other hotels and lodges both inside and adjacent to National Parks and the rate for this hotel was not out of line in comparison. Overall, we were quite satisfied with the stay and enjoyed our visit. There is a shuttle that stops on the main road at Ruby's Inn and goes into the park to the lodge, visitor center and the most popular viewpoints (but note that shuttles do not go any further south than Bryce/Paria points). There's also a paved bike path that goes from the hotels into the park (rentals available), or you can book a horseback ride or ATV tour. The quality of our "grand" room was similar to Hampton Inn by Hilton; we had a comfortable king bed, writing desk, easy chair with ottoman, side tables with lamps, refrigerator and microwave, and plenty of outlets to charge our camera and cell batteries. The bathroom had 2 sink basins which sped up our preparation time in the mornings. We had asked for a wheelchair-accessible ADA room and were assigned #3143, which had a tub with grab-bars and a hand-held shower sprayer. We requested a seat for the tub and were promptly delivered a small plastic stool with no back. I asked for something sturdier but was told that is all they have. Unfortunately, it's too small and unstable for someone who cannot stand and needs to slide onto it - I lost my balance, tipped and hit my head. I discussed the incident with the desk staff upon check-out and recommended that they obtain a shower transfer bench with an arm and back which would be much more stable, safer, usable by all their guests, and still costs $100 or less. The young woman did not seem very interested or concerned, however. Room 3143 had a couple of noise issues: the HVAC unit was loud when it cycled on, and the room is across from the elevators, so we could hear people talking in the hallway while they waited for the elevator cars, and the clunk-clunk of their luggage wheels as they rolled on and off. The included breakfast was fine; we did not have to wait in line (at 6am) to be seated and they had a good assortment of foods, including healthy items like oatmeal, fruit and yogurt. The dining area was busy with the bus tour groups that were preparing to depart, but staff was staying on top of it and kept the tables cleared and buffet stocked. Other amenities included an attractive sitting area in the lobby, a small shop of snacks and necessities, a small fitness room, an outdoor pool, computers for guest use, and a large coin-op laundry room. Be aware that there are not a lot of places to eat in the area, and I think this hotel only serves breakfast. Across the parking area on the other side of the Bryce View Lodge there's Ebenezer's Barn & Grill, which is a cowboy dinner show with music (evenings-tickets/reservations required). Ruby's Inn (down the hill and across the road, walking distance for most) has a restaurant, a fast food place next door, and a small grocery (caution: we paid almost $30 for 4 cups of yogurt and 1.5 lbs. of fruit). There's a Subway a mile up the road at the junction with UT12, and the Lodge inside the park also has a restaurant (may need a reservation for dinner). We ate lunch at the park lodge and were satisfied with the food and prices. There is a Sinclair fuel station with a garage and car wash near the hotel. TIP: If you want souvenirs, items inside the park at the lodge gift shop or visitor center may be more reasonable than the store at Ruby's Inn.

    1
    « Never stayed here but charged for a night »

    I attempted to make a reservation at the Bryce Canyon BW but the system knocked me out. I never received a confirmation, so I didn't know a reservation had been made. Then my plans changed and I never followed up to try to make the reservation again. They never sent me one of those reminders or an email about checking in on-line the day before. When I got a charge on my credit card for one night's stay, I called the hotel. At first, they couldn't find my reservation, but then they located it. They couldn't explain what happened or why I didn't receive a confirmation or any of the above reminders, but they refused to issue me a refund. I have written to corporate HQ and asked for a refund but have not received a response to date. It appears their system failed and I am on the hook for $213.

    4
    « Good choice for Bryce Canyon »

    Unlike Zion or Arches or Canyonlands national parks, Bryce Canyon doesn't have an established town near its entrance which means that accommodation options outside the park are few. The Best Western Plus is a comfortable (seemingly brand new) and spotlessly clean hotel a few minutes drive from the park entrance with a heated pool. The staff were very friendly and helpful. Note that this hotel clearly caters to large groups and in the morning the breakfast area gets completely jammed. The hotel doesn't have a bar or restaurant, and options in the 'town' of Bryce Canyon are limited (especially for alcohol). The floors of the hotel are also flimsy- the person upstairs from us kept clumping around in the night and made it difficult to sleep. The room rate was higher than we expected, but given the limited options in Bryce Canyon and having travelled through the other national parks in Utah and witnessed that September is a very busy month, it was fair.

  • 4
    « Pretty Good Place to Stop »

    This was mostly a nice stop on our bus tour. Rooms were fairly modern, clean, and well laid out. There were 2 sinks outside the toilet area. Beds were comfortable. They provided us with a good map of the layout of the establishment, so we were able to easily find the laundry room. A comment on the laundry room - it is not 24/7 so you will be forced to spend some of your quality vacation time doing your laundry. On the flip side there were (I think) 4 washers and 6 dryers, but there was still a waiting line to use them. We had a problem with one of the dryers, but they refunded our money, no questions asked. There was a fire pit near the pool where we held a little party for our tour group. Breakfast the next morning was good, but slightly disorganized. Cream was in a line before you got to the coffee. Syrup for pancakes was not near the pancakes. We had a hard time finding butter. Still, we had a good breakfast. Staff was helpful - provided rolls of quarters for laundry and refund for broken dryer. Also there is a grocery store across the street if you just want some sandwiches for a meal (about a 5 minute walk).

    4
    « Great Place to Stay »

    We were very impresssed our room. It was very large and clean. Staff is extremely friendly and helpful. And it's very close the Bryce Canyon. Also don't miss the country show next door at Ebenezers BBQ.

    5
    « Great place to stay in Bryce Canyon »

    Good hotel with spacious rooms and a great breakfast buffet. Hotel is easy to find and is very close to all the businesses in Bryce Canyon. Loved the free coffee in the Lobby each day all day. One thing that was particularly special is the shuttle bus stop across the parking lot to all that Bryce had to offer.

    2
    « Bad Choice »

    Room was noisy, management not helpful in correcting the problem. Very dissappointing. Location was good, hotel was modern but poorly built (noisy between floors). Breakfast was okay but dining area was packed, no place to sit.

    5
    « Can't beat it! »

    Have stayed here ever since it opened, both in the summer and the winter, and look forward to every visit. Go snowshoeing in the winter and you pretty much have it to yourself, which is totally different than being there in the summer. Great accommodations and hospitality for everyone there.

    5
    « Loved this hotel »

    I thought this room was a great value. The front desk staff was great upon arrival. I feeling a bit rough from the heat and the woman at check in reminded me about the importance of hydration at this altitude. They had a small sundry offering for sale there and I was able to quickly get checked in, get hydrated and relax. There were double sinks in our room and I love double sinks when traveling. We each get our own! I would love it if they would add makeup remover sheets in their complimentary items. The bed was super comfortable. Tried out the pool and the hot tub one evening and both were great. Lots of European travelers there at the time. Very nice. Breakfast was plentiful and efficient. You pay for the buffet and the next day we went to Ruby's restaurant across the way and that was just as good and fast. Go outside at night and marvel at how black the sky is. What a great feeling. Definitely a place I would come back to.

    3
    « A Plus Grand Hotel with no restaurant to dine in ! »

    We were looking forward to spending a night at Bryce Canyon. This hotel is quite close to the Park Entrance. We did not dislike anything about this hotel. However, we were very disappointed to know that this hotel had no restaurant (although breakfast is served) and we needed to go out to the market place for dining. It is a very small place consisting of a big General Store and a few gift shops, not far from the hotel. But we drove from Las Vegas via Zion National Park and had a long day. We just wanted to relax over a few drinks and have our dinner at the hotel. But we had to go out again much against our will as we needed to eat something. This practically ruined our stay at this hotel.

    4
    « Pleasant hotel in wonderful location »

    We enjoyed our stay here - a pleasant hotel in a really wonderful location. We had Cowboys Supper across the road and there is a very good shop next door for gifts. The breakfast was substantial and the staff helpful. Thank you.

    2
    « Very bad front desk service »

    In spite of my reservation made through Expedia, the staff at the hotel canceled my reservation. The reason for the action was that my credit card provided at the time of my booking through Expedia is not valid anymore. I agree on that but they should have intimated us on the cancel of reservation or asked us for a valid credit card credentials. We reached there at 11 pm in the night. Then when I pulled out my reservation details they said it is not valid anymore and it has been canceled. The service person was again very rude and not helpful. So then I continued to ask her whether there is a vacancy. She said yes we are vacant but the prices have gone up very high. Then when my spouse stepped in I informed about the situation while she stood and listened to us speak to each other. Then she intruded to say there is a vacancy and I can do the same price as that of your reservation. Also continued to say now the money goes straight to Best Western and not via Expedia. Insane! If they didn't want reservations through Expedia they could have just not listed their hotel. Whatever be it they could have emailed us or called on the cancellation of the reservation. Emails are sent out for reviews !!!

    3
    « Not happy with the staff »

    At best average. The hotel is nice but the employees behind the counter for check in were not friendly at all. They did not like questions and did their best to get rid of you as fast as possible. We asked questions about places to see and was quickly told to go to the visitor center. Breakfast was good. Rooms were clean. They just need to hire more friendly and helpful employees to help people for check in and check out.

  • 5
    « Gem near Bryce Canyon »

    This hotel is pricey (all are in that area) but was worth it. I take back all the things I have said and thought about Best Western in the past (this is not your mother's Best Western). The hotel was spotless. The staff was awesome. It was one of the biggest rooms I have had in a hotel in years. I would strongly recommend it!!

    4
    « Could not ask for more. »

    4/5 only because this is not the most high end hotel. Experience was fantastic. Close to a Bryce, in fact the free Bryce shuttle stops at the hotel. Staff were very nice a professional. Has a laundry which is extremely useful. Pool and hot tub were clean, large, and much appreciated. Room was huge and included two beds and pull out couch, so great for multiple kids. Walking distance to rodeo, touristic shopping, and food options (but better food a short drive away). Had to leave before free breakfast but I assume it was also more than fine. Would definitely stay there again!

    4
    « Nicest of the Close Hotels, But They're All Owned By the Same Group »

    When you visit Bryce Canyon, if you want to stay nearby, you must participate in a local monopoly of sorts. Everything is associated and a little tricky tacky. It's fine, but definitely a focus on theme over quality. The hotel itself is very nice. The breakfast buffet is big but a little average in food quality. I would definitely stay again for proximity to the park, but would pick more uniqueness if I had the option.

    4
    « Great hotel, great breakfast »

    The best hotel if visiting Bryce Canyon. Pleasant location with nice surroundings. Perfectly located outside the park, easy to find and lots of parking spaces. Nice and large room - very clean. A huge delicious breakfast which is rarely found at hotels near national parks.

    5
    « Best Western Plus in Bryce Canyon »

    This hotel was up to standards of a large city hotel. The staff was great and the room was large and extremely comfortable. The full breakfast was a perk although the scrambled eggs needed a refill when I was serving myself. they did refill shortly after.

    5
    « Excellent value »

    Stayed here one night mid-week preparing to enter Bryce Canyon for a backpacking trip. Booked the room the day that we arrived with no problems. Very resonably priced, very clean and an exceptional included breakfast buffet. Close proximity to Bryce Canyon NP is a huge plus.

    5
    « Close to Bryce Canyon »

    Hotel is fairly new and very close to the entrance of Bryce, the shuttle parking, a few restaurants, the rodeo and the dinner show. Breakfast is one of the largest I have ever seen with plenty of seating. Staff is friendly and helpful. Great place to stay.

    1
    « Waste of Money: No where decent to eat! »

    Utterly disappointed!!! Have to walk 1/4 mile to my room due to NO PARKING LOT near my room. Basically paid $350 for a "glorified motel" that has a restaurant that closes at 9:30AM (yes: AM!!). No room service, obviously!! WTF?!! Only restaurants nearby are not close enough to walk easily to - AND they have the WORST ratings in the state. Am beyond livid that we have to stay here; likely will be eating the snacks I brought in the car for dinner rather than the disgusting food served nearby. Stay Away!!!

    3
    « Good stay »

    The front desk was very accommodating when I arrived at 5am and let us check out late (due to a flight delay I had). Very comfortable room and the breakfast was good as well. Lots of options for continental breakfast.

    4
    « Good average »

    The best Western at the entrance of Bryce canyon park. Not so bad, even if it doesn't have a lot of charm. The pool is welcome on hot days. Breakfast room is way too small, but the service is very fast to keep everything available. Impressive.

  • 4
    « Clean and comfortable »

    There are not many options to stay around Bryce. The BW Grand is a fairly large and newer hotel on the left side of the street leading to the National Park. Check-in was smooth and staff friendly. The rooms are average but immaculate clean and spacious. Breakfast is included but during certain times it can get crowded. Overall we had pleasant stay.

    4
    « Nightmare breakfast buffet »

    There are limited options in Bryce Canyon. The Best Western is a big, clean hotel that is very convenient to the park. My complaint is the free breakfast buffet in the morning. It was an absolute mob scene, with people picking over everything like vultures and they had to open the conference rooms for extra tables since the lobby dining room was so packed. It was disturbing watching kids grab things and put them back, yuck. I'd stay at the hotel but avoid the breakfast!!!

    5
    « Great location and good experience »

    We were lucky to stay at this hotel. The location was perfect. There was a Rodeo show next to it, but too bad that it was cancel due to the rain. However, we did the dinner show instead which is a two minutes walk from the hotel. We booked a horse back riding tour which turned out to be very closed by. The breakfast was too crowded, but the staffs were very nice and redirected guests to sit in another two conference rooms. We didn't have to wait.

    4
    « Room was average, pull out was terrible »

    Pretty standard room, pull out was very uncomfortable, pool is not large enough for the amount of rooms they have. There was not enough seating around the pool. Very crowded. Breakfast was delicious. Everything was cooked perfectly and very tasty.

    2
    « This hotel advertises being close to the Canyon. Many hotels are equally as close and not as expensive. The staff was no »

    The hotel advertises being close to Bryce Canyon. There are many hotels that are equally as close and not as expensive. The staff was not able to fix the broken remote. We kept losing Internet connection. Food in the lobby was very overpriced.

    5
    « Very good hotel »

    We reserved a family room the room was spacious, clean and well equiped. Very quiet. Children enjoyed the nice outside swimming pool. Very good breakfast with a lot of choices It's very close to Bryce Canyon so ideal to discover it

    3
    « Mixed thoughts »

    On the plus side the bedroom was superb, we had one with two king beds, and masses of space. The pool was "ok" - photos make it look nicer! I'd read other reviews about disinterested/rude front of house staff - they weren't! Very welcoming, very helpful. Access to Bryce is easy. The big downside is the food and drink situation. The hotel (which is massive) bizarrely only serves a buffet breakfast, no lunch or dinner, and orang even have a bar. You have to go over to Ruby's.........which is "ok". The breakfast is like a rugby ruck. Hundreds of people trying to grab food from an inadequately sized buffet area. Breakfast staff were clearly completely disengaged, just seeing the experience as a process, clearing tables as quickly as possible, poor English ability in many of them. The hot food was disgusting - a long time since I've seen a mountain of scrambled egg which tasted like it was made from a catering egg powder. No fresh eggs or anything made fresh to order. I very much doubt this review will be read or acted upon by Best Western or the owners as they have a completely monopoly of Bryce, Ruby's under same ownership.

    2
    « Mass hotel with lack of facilities »

    A very basic way too busy and too expensive for what you get mediocre hotel. Rooms are ok and internet is very good. Breakfast is a disaster with too many people and long waiting lines. No fresh fruit or yoghurts, all pre-produced fast foods, not enough elevators, no restaurant, fitness is a joke with just a few machines. Never again!

    4
    « Probably the best hotel in the Bryce Canyon area »

    When i booked the vacation there was very little choice but this place looked decent. The rooms with 2 queens was a good size and there was a nice pool. The only downside is that there was not enough seating for the size of the hotel and we couldn't get a lounger and once we did, we saw many other families coming and then leaving for the lack of seats. The same the breakfast which is comprehensive, but tables were hard to come by and most days they have to use an overspill area in a conference room.

    5
    « Outstanding in every possible way. »

    A excellent friendly,clean, and fun stay. My wife left some things behind and they were right on the job getting them returned. This was a real surprise because we had written them off. Also the food was excellent.. Thank you for a great stay.

  • 5
    « Place to Stay When Visiting Bryce Canyon »

    All around a very good place to stay when visiting Bryce. Hotel staff were friendly and helpful. Rooms were large and clean. Nice pool and breakfast. Great location. Yadda yadda yadda. End of report. That's all.

    5
    « Great Place to stay »

    Great place! Clean, convenient, staff were pleasant, helpful and attentive. Rooms well appointed and comfortable. Walking distance to shops and restaurants. Provides shuttle service if you choose not to walk.

    5
    « Excellent ! »

    The hotel is very well situated (close to the national park, restaurants and gift shops). The personnel is very efficient and available. Rooms, restaurant, ... are very clean and pleasant. The breakfast was very convenient, with a good choice for every kind of taste !

    4
    « One of the two hotels near Bruce National Park »

    Your choices are limited in the area around Bryce. This hotel was 2 miles from the entrance to the park. Clean, with good service and a very good breakfast included. The price of the hotel is befitting one where there are few options.

    4
    « Great location for Bryce National Park »

    The check-in was efficient. The room was well equipped and quiet. The pool was a little cool, but my grandson enjoyed it immensely. The breakfast choices were to our liking and timely. The checkout process was efficient.

    5
    « Great for Family »

    This stay was great for a family. 5 people on internet no problem, pool and hot tub. Restaurants across street. Clean, good views. Breakfast was a full buffet, food tasted great! I would recommend staying here!

    5
    « Beautiful property in a very beautiful location »

    This property comes pretty close at recreating the grand lodge appearance of some of the national parks. Very comfortable, lot's of amenities. They are Ruby's second property here at Bryce and will therefore steer you to their restaurants. We decided to try Foster's Steakhouse 2 miles back down the highway and enjoyed both their service and food. The Bryce Canyon shuttle bus will pick you up in front of this hotel. :-)

    5
    « Good place to stay »

    Comfortable quiet clean room. Good breakfast. Beautiful scenery around hotel. Staff very helpful and friendly. Several restaurants and shops close to hotel. Several events (rodeo) held close to hotel. Would recommend it to friends.

    4
    « Good hotel outsize of Bryce »

    This is a high volume hotel and the staff is prepared to handle crowds. Our room was really large; the hotel works well for families of 4-5. The hotel is well maintained and the common areas are bright and inviting. The breakfast is typical. There are not a lot of dining options in Bryce Canyon City.

    5
    « Convenient hotel to Bryce Canyon National Park »

    I stayed at this hotel while touring Bryce Canyon National Park. The hotel is a short drive to restaurants and shops, and the bus terminal for transportation within the park. The free breakfast was excellent. I had a nice quiet room for sleeping each night.

  • 5
    « A good place to rest »

    A very good hotel just outside of Bryce Canyon. You can walk to restaurants near by. Free breakfast buffet. Great small pool -- which is nice after a hiking tour in Bryce Canyon. Good large hotel room - two very comfortable beds.

    5
    « Bucket List »

    Very nice and clean. The room had plenty of room. The bathroom was big as well. It is located close to the canyon and that was great. Breakfast buffet was huge, best we have seen! The staff was friendly.

    3
    « Uhhh! »

    Room was clean, staff was friendly and attentive . I have been for years a Marriott guy and they had none up there so this was the second best option , prob the best in town. So not quiet what I am used to but it did the job. A good choice when there are few options. Other hotels available are more like motels . Yes I recommend, since the reason you are here is not the hotel.

    3
    « Good standard motel room, expensive eating places and grocery store »

    We stayed in a ground floor Lakeview room with 2 queen beds. The room was a typical motel room size with the 2 beds, small round coffee table, desk and chest. It had a fridge and microwave. The bathroom set up was good with twin sinks outside the main bathroom. Room servicing was good. We got some noise from rooms above and beside us but nothing out the norm. There was also some noise during our stay from works on site (trenching and also briefly pressure washing). This is a large operation. There are multiple accomodation blocks containing ground and first floor rooms. The site is a strange layout, with motel blocks arranged in a random seeming pattern with no landscaping between them. There are 3 eating places on site ranging from fast food to restaurant fare but all are priced at a premium. The grocery store carries a reasonable selection of supplies but again prices are expensive. It is a convenient location close to Bryce Canyon with a shuttle stop on site as well as facilities such as pool, launderette and gift shops but be prepared to pay more for eating out and groceries than in Springdale by Zion.

    5
    « Pleasantly Surprised! »

    We had never stayed at a Best Western and we typically travel one month every year with our family. There were not many hotels to choose from outside of Bryce Canyon, so we went with this Best Western Plus. Our family with kids ages 17, 13, and 9 were pleasantly surprised when we arrived. The check in process was fast and easy, our room was large and clean. It is not a brand new hotel, but they keep it well maintained and clean. Some of the hallways could use a little sprucing up, but it was better than anything else around and offered a very good breakfast with options for everyone. Breakfast can be quite crowded early in the morning, but we were able to find a table pretty quickly. I would recommend this hotel to anyone visiting Bryce Canyon who is looking for a Hilton or Marriott experience, but wants to be close to the park.

    5
    « Best Best Western »

    I had the standard Best western in my mind when arriving here - it is so much nicer. Of the hotels that are close to Bryce, this is definitely the nicest one. The lobby is large and welcoming. Our room was very large and it nice to have double sinks and a large counter as part of the bathroom area. Nice room and bathroom amenities were included. Breakfast is included and it's pretty good - nice selection, just not the highest quality. They have a good pool area which is great after a day of hiking Bryce. The elevator is very slow, so my advice would be to get a room on the first floor (we were on the 4th floor).

    3
    « Good location for a visit to the Bryce Canyon »

    The hotel per se doesn't offer much of a service: not even luggage delivery to the rooms. We had room 3311 and was very big and clean. Basic. The breakfast decent, only buffet. The staff is not the most friendly.

    5
    « Great stay 5 minutes from the heart of the Hoodoos! »

    Beautiful modern hotel located just 5 minutes from the visitor center! Beautiful outdoor pool too! We were also happy that we didn't feel like we were overcrowded in the hotel lobby OR room! Great job!

    5
    « Great choice near Bryce »

    I and very glad that we wound up at here instead of Ruby's (which is sort of a zoo) quiet, amazing free breakfast, very large comfortable rooms and sinks outside the bathroom (key for a family). Fitness center sort of nothing but I suppose everyone is hiking so not that important. Pool is nice but small. Great value for its proximity to the Park.

    5
    « You can't beat the location! »

    The location to the park is worth the extra money you might want to save on a hotel. Plus you get an excellent breakfast each morning, soil you have a family you will save money there. It's located next to the shuttle system, but we were able to drive in and out of the park with ease. Get a year pass for sure, for $85 saves a ton instead of paying $30 each time. The only complaint I'd have is the pool was dirty, but we were there during the Brian Head fires and lots of wind so that could explain that. We drove outside of the park for other dinner options, but there are lots of places in walking distance from the hotel. Ruby's inn has everything you really need, even a Utah alcohol store in the Lobby from 10 to 10 except Saturdays and Sundays, so if you want a bottle of wine or mixed drinks for you room instead of 3.2% beer, go to Ruby's front desk and they will hook you up.

  • 5
    « Great hotel right next to Bryce Canyon National Park »

    Comfortable, nicely decorated, spacious hotel right by the entrance to Bryce National Park. Located in the town center by the restaurants and gift shops. Couldn't have asked for a better location for the price!

    5
    « Bryce Canyon »

    Really enjoyed our stay in Bryce Canyon. Hotel was great. Really enjoyed the breakfast. We took ATV ride around Canyon. Ride horses through Red Canyon, visited Bryce Canyon. Saw the rodeo and the cowboy dinner show. Had a great time in Bryce

    5
    « Great hotel, breakfast and staff »

    Our family of five stayed in a suite for one night and it was the best hotel we have had on our two week vacation. The room was very spacious, the bathroom had two sinks and was separate from the toilet and shower. The free hot breakfast buffet was great! The staff were very friendly. Specifically, Harold asked about our trip, where we were from, and told us all about his life in retirement. Would definitely recommend this hotel!

    4
    « Great location Very comfortable »

    The perfect location for a visit to Bryce .2 minutes walk to the shuttle bus . Very comfortable rooms in what is a pretty new hotel . Simple but perfectly good complimentary breakfast . Several eating options within a short walk and a couple of other a short drive away . The only real disappointment was the pool which is very small

    3
    « Off to a rocky start »

    Room was OK. Tried to check in early and was looked at like a two headed snake. Apparently they never heard of early check in/people arriving early even though this is clearly a place that people are driving from other locales. Wouldn't check us in - Maybe mgmt should set up so when people arrive early, housekeeping can bump up in the queue to fix the room. PS: We are BW platinum members - guess that means nothing. Other than that OK. Place is clean. Walls are thin and I could hear the guy in the next room farting. Breakfast buffet is OK/edible, but no restaurant/bar. Food is worse than bad everywhere. Best meal we had was at Subway and no bar in town. Best bet is to stay out of Bryce all together.

    5
    « Huge room »

    This was our most expensive accommodation on our road trip but also had the biggest room. It was very comfortable with two queen beds and a large sitting area with comfy lounge chairs. There were also two suitcase stands - most places we stayed at only had one. A buffet breakfast was included. It was the standard breakfast - nothing special but good to have as there aren't any decent cafes or restaurants within walking distance. The hotel doesn't serve dinner or lunch and we were given a suggestion to go across the road to the Ruby's area. There wasn't much choice and Ruby's was noisy and pricey for what was on offer. So we drove onto the highway and had a nice meal at Fosters. There is a small fitness centre and a swimming pool. Staff were very friendly and helpful. The instant checkout was efficient. One bugbear in all the places we stayed, except one, is the disposable cups. Glad we brought our keep cups with us!

    4
    « Bryce Canyon hotel option »

    This is a good option if you cannot get into Bryce Canyon Lodge inside the park. The town itself is not much to speak of, but Bryce National Park is worth a visit. The hotel has nice beds and a little more spacious than other hotels. We had the deluxe double queen suite.

    4
    « A Fantastic Stay with A Great Breakfast »

    My family of 5 (14,12,12) stayed here for 2 nights while visiting Bryce. The hotel looked very new. Our room was quite large (it was the Queen Suite), very clean and comfortable. The staff was very friendly and the free breakfast in the morning was outstanding.

    3
    « Night staff need attitude referesher »

    There is a micro wave in the room but not even a drinking glass or microwave safe container to heat something in. I went down to the night desk about 11:00 pm to ask for a drinking glass or similar to heat some water. The two ladies in attendance were busy chatting with one another but after standing there for upwards of half a minute I did manage to get the attention of one. I was made to feel like a nuisance for interrupting their gossip. I was told to get a waxed type paper cup from the Starbucks coffee machine in the lobby. After I milled around looking for someone in the closed restaurant, one of the front desk ladies took pity on me and got me a ceramic drinking cup out of the dirty dishes tray in the restaurant kitchen. I have to assume it was out of the dirty dishes tray as It was disgusting with coffee rings inside which I managed to clean with soap, water and tissue paper before using it. That's what you get for $189.00 a night. I guess they survive on the natural scenery. "Service" ?? How do you spell that ? The saving grace was the restaurant concierge and staff during breakfast. Very accommodating and service oriented in stark contrast to the night desk staff.

    5
    « Sanctuary for weary bones! »

    We drove from the Grand Canyon to Bryce Canyon, stopping to take many pictures along the way, and it took lots longer than we thought it would. We had planned to go hiking in the late afternoon and then leave after supper to go towards Salt Lake City. Far, far too long a day. By 6:00, we were really tired from driving and then hiking at BC so we tried to get into one of the economic hotels. They were all booked. We hated to spend this much money for only one night but it was worth the stop. We literally got the last room so we were grateful that we didn't have to drive another 2 hours to another destination. We would suggest you plan your trip to BC more realistically ... and spend one FULL day at least there. The hotel would have been a great oasis had we spent two nights and one full day! You are within walking distance of several restaurants, gift shops and little stores, as well as the stables where you can ride horses. The sights in BC are beautiful, especially if you get both morning and evening sun. Shuttles leave the hotel to take visitors to various viewpoints, if you wish. We loved to drive the loop into the BC park itself. Saw elk and deer up close. The hotel was clean and comfortable. We enjoyed having a couch in the room so we could watch TV while sitting on the couch instead of lying in the bed. The bathroom had two sinks which was really nice. Great shower, too. Good breakfast the next morning.

  • 5
    « Great hotel - comfortable with excellent breakfast included »

    My husband and I have become avid fans of BW Plus hotels; for the price, it is hard to find a more comfortable, clean room and a great breakfast included. This hotel is just a few minutes from the Welcome Center where you can catch the free Bryce NP shuttle; there's plenty of parking. It is across the road from the BW Plus Bryce (not the "Grand"), its restaurant and a couple of convenience stores. We highly recommend this hotel.

    3
    « Disappointed »

    Terrible odor in our first room. Second room was fine except a tree outside the window banged a branch against our window during high winds all night long. Hotel was full so we tried to live with it but got no sleep. Response from manager was "We're sorry". Since the primary reason for staying in a hotel is to get a restful night's sleep, we were disappointed that some credit wasn't offered. I even recorded a video of the noise to illustrate how bad it was and advised they not put others in that room until the tree was trimmed. They agreed the sound was bad.

    5
    « West Vacation Stay »

    Best Western Hotel was a clean, friendly hotel. The room was nice and enjoyed our quick stay. Best Western had the amenities that we needed to enjoy our stay. Best Western was in a convenient location for our trip.

    4
    « Excellent location close to Bryce Park entrance »

    Good location and you can leave your car in the car park & take the shuttle buses into Bryce National Park. You can drive through the park which is worth doing but if you intend hiking its worth leaving your car outside the park. The hotel was very clean & does a great breakfast. Unfortunately it doesn't do dinner so you need to go outside but there are a few places around.

    5
    « Awesome hotel »

    Comfy beds plus huge room if you have the sofabed suite. Really loved the double sinks and how it was separate from the shower/toilet area. One of the best hotels we stayed in during our Utah visit. Highly recommend!

    4
    « Good, expensive, but captive audience and brilliant location! »

    One of the few hotels in Bryce Canyon City. Great large double room with twin king size beds. Helpful and cheerful staff. Buffet breakfast OK. No restaurant for dinner, so go to Ruby's across the street - amazingly good filet mignon! A bit on the pricey side, but so close to the jaw-droppingly awesome Bryce Canyon, and on the route of the free shuttle bus, that it's well worth paying for.

    5
    « Beautiful hotel! »

    We really like this hotel! It looked brand new. The lobby was beautiful with spacious timbered ceilings and a cozy fireplace. The room was really big and nicely decorated. The room was immaculate & bed nice and comfy. Their breakfast buffet was good, lots of options. It was busy so they opened up a conference room for our party to eat in. I would definitely stay again!

    4
    « Last minute save! »

    Best Western luckily had one room left on Memorial Day weekend after what turned out our original booking at the Bryce View "Lodge" next door was not actually a lodge but a Motel 6. After only being in their room for 10 minutes we knew we needed to get out! Best Western got us in and exceeded their reputation. We were comfortable (2 adults plus 6 year old) in the king size bed for the night and enjoyed the free breakfast the following morning. Thank you Best Western!

    5
    « Very good location and decent hotel, but a bit expensive »

    Very good location to visit the canyon and easy to access the shuttle bus stop. Nice room and great scenery around the hotel (especially pool). But I feel it's a bit expensive due to my staying in holidays. I will be here again with my family!

    5
    « BW Bryce Canyon »

    Beautiful exterior and surrounding outside areas. Well kept grounds. Hotel interior was very nice. Very helpful personnel and great amenities. Outstanding breakfast with several attendants helping selection of food and clearing tables. Only drawback was high cost of rooms with average decor.

  • 3
    « Modern Accomodations in Bryce »

    Bryce has 2 Best Westerns - Ruby Inn and the Grand across the street from one another. Stay at this one called the Grand. New facility, really good breakfast and modern look and feel. The Ruby's inn is actually more like a motel. Large rooms, good service and easy access to the Park.

    5
    « Best Western near Bryce »

    Excellent location, shuttle to the park right from the hotel. Many shops, restaraunts nearby but not in the hotel itself. Good rooms and facilities. Simple breakfast, a bit crowded. We enjoyed the stay.

    4
    « Good hotel. Some noise issues »

    Good hotel. Easy to find and plenty of parking. Close to entrance to Bryce Canyon. Check in was quick and efficient. Lovely pool area which was empty when we stayed. Not very big but nice enough. Pity you can only get breakfast on site. I guess they don't want to take away business from the other Best Western over the road. Would have been nice to offer some food at night with a bar area but plainly reasons behind that. Room was large and clean but microwave was pretty small. Two large beds and all kept very clean. Oddly smallest bathroom in he world compared to the space outside of it which was enormous with two sinks! Air con unit on the wall was once again beyond noisy and sounded like it was going to take off. This however came in to its own as we had an interconnecting door to another room. Yet again if you are given a room with an interconnecting door then don't bother unpacking and back out quickly. The sound proofing was so bad it was unreal. I honestly thought the man and his son were in our room with us. We heard him coughing and talking and watching the television. In the end to get some sleep we switched the very noisy air con unit on which neatly drowned him and his son out. We could make out very single word! Breakfast was ok. Not much for the vegetarian but that is to be expected. There was a sign near the toast machine saying gluten free bread was available so I asked a member of staff who shrugged and said no. Well take the sign down then! Overall though we had a good stay. Having read the reviews of all the local eateries we didn't bother eating in any of them so can't comment. There was also free coffee in the reception area but yet again no free tea. Just one extra jug of hot water and teabags for international visitors please...it can't be that difficult!

    2
    « Rooms have very thin walls and floors »

    The lobby, entrance, breakfast and room size/decor were above par. Very accessible to Bryce Canyon National Park. Unfortunately, we had a nightmare of a stay due to thin walls and floors. We could hear all conversations in hallways and our upstairs neighbor stomped on the floor from 3:30 am to 6:30 am.

    5
    « Great stay! »

    This hotel isn't cheap, but you get a lot for the price! The room was large; everything worked; the bed and pillows were comfy. The bathroom was large enough for two people to easily spread out stuff for the stay. The breakfast offerings were plentiful, and a side room was used for the overflow of guests. The breakfast area was exceptionally clean, well-maintained, and the conscientious staff diligently serviced the rooms. The hotel and breakfast area managers deserve compliments! The location is perfect, as the highway to the park and restaurants is close. As well, it is thankfully away from a lot of traffic.

    5
    « Great place to stay in Bryce »

    we were very happy with the location of the hotel. It was very convenient and quiet. The staff was helpful and friendly and we were very impressed with the quality of the breakfast for a hotel. We would definitely stay here again and would like to bring our family.

    3
    « not really a grand hotel! »

    Grand best western is not grand.. just big and what is most available in Bryce. Large rooms, adequate food at breakfast but of mediocre quality. availability of good food in Bryce is poor so don't expect much.

    5
    « Very nice newer hotel, very close to Bryce Canyon »

    Really liked staying at this hotel. The hotel is newer and very modern; not what we were expecting. The previous hotel we stayed in, in Capitol Reef, was recently remodeled, but the room very small, and upstairs, without an elevator, and very limited outside lighting. My husband was not very happy about this. So we were very happy to see this hotel. They do not have their own restaurant, so you need to go across the street to their other Best Western establishment, Ruby's, which was okay. They do offer a free breakfast buffet, downstairs, in their modern, large dining room, a slightly bigger selection of foods than the average Best Western; and the food was pretty good.

    4
    « New and nice »

    Large complex at entrance to Bryce Canyon. A bit spendy, but large extremely clean room, pool and hot tub. Very good hot breakfast with wide assortment of food. Looked at restaurants across the street at Ruby's and passed in them. Best food was a few miles away.

    5
    « Highly recommend »

    Our experience was wonderful. The staff made us feel welcome and were more than willing to go the extra mile to answer any questions. I would absolutely recommend highly to one and all. If you are in the area, choose this hotel!

  • 5
    « 5 Star ! (for Bryce) »

    This hotel is surprisingly nice for the area. It has a great full breakfast. The rooms are clean and spacious. When we were there (April) they had no vacancies but it was still quiet. Breakfast was busy, but still found tables every morning, peak time. Very close to Bryce NP. Beautiful lobby.

    4
    « Nice, some faults and overpriced »

    Well, their daily price is above $300 a night including taxes. The room is spacious and clean and the location is optimal, the bathroom is clean and the WiFi stutters here and there with a mediocre performance. Pricey. Couple of days ago we paid for a similar room and service less than a $100

    4
    « New and nicely appointed room »

    We stayed her for our visit to Bryce Canyon Nat Pk. Location was excellent and property was new and clean. Room nicely furnished and comfortable. Excellent breakfast included. Front desk staff was very accommodating in given us the room we preferred on the top floor.

    4
    « Nicest hotel near Bryce Canyon National Park. »

    Nice, large room in very good condition. Really good wi-fi. Elevators! Exceptionally good included breakfast in very large, pleasant area near lobby. Hotel prices are high, but hotel is very nice and extremely convenient for Bryce Canyon. No restaurant for dinner. Only nearby places to eat are a Western dinner show, a Western buffet, and a fast food diner. The lodge in the park isn't far for dinner.

    5
    « Best Bryce hotel »

    We recently stayed at the BW Plus Bryce Canyon Grand and had an enjoyable time. The hotel is the newest available in town and all accommodations are clean and well maintained. The free continental breakfast offered has a wide variety and includes healthy options, served in a pleasant atmosphere. The free shuttles into the park are also a plus. Although it was too cold to use the pool or hot tub, they too were inviting and well maintained. The staff were also pleasant and welcoming. Overall, a great stay!

    4
    « Comfortable room »

    Great breakfast that is offered with your room. The rooms are spacious and adequate. Nothing opulent but comfortable and clean.The hotel is very close to the entrance of Bryce Canyon National park. Very nice staff that oriented us to the area.

    3
    « Nice, Comfortable Stay At The BW Plus Bryce Canyon Grand Hotel »

    We had a nice, comfortable 2-night stay at the BW Plus Bryce Canyon Grand Hotel during our 10-day Southwest Utah National Park vacation in April, and our visit to spectacular Bryce Canyon NP. Given that Bryce has limited lodging options (none of which are high-end), this was, from what we could tell and see, the best option for the area and it did not disappoint especially given we really just needed a place to sleep as our primary focus was experiencing Bryce Canyon NP! Our room was an average, standard but clean/tidy room with 2 queen beds, a flat panel TV, and a large bathroom with separate shower and large 2-sink vanity area. The hotel is very much family oriented and, given we were there at the height of spring break there were a LOT of families and guests there! This resulted in a rather crowded and chaotic breakfast experience each morning, requiring the hotel staff to open up conference rooms to provide tables and chairs for folks to sit at during breakfast. I guess for families with children and for folks who just want to "grab and go" to get on the trails and view the sights, this is an acceptable option as the breakfast is included in the room rate. The breakfast is buffet style and offered several standard/average hot and cold options, as well as some items you can take with you in your backpack for your day's adventures. Again, given this looked like the best hotel option for the area we would stay here again and would recommend to others. Customer service was very good and hotel staff were helpful and friendly. We had no complaints or issues, other than the breakfast crowds - on our 2nd morning we just got up really early and got in front of the masses, and were able to snag a seat in the main dining area, versus the lobby or a conference room. All-in-all, a comfortable stay for us.

    4
    « With a limited choice of accommodation in Bryce, this is a great option »

    The hotel room was spacious (2 queen beds) and clean. Beds and pillows were comfortable. The staff were friendly and the complimentary breakfast was very good (by American hotel buffet standards). There is a swimming pool and hot tub but given the temperatures were around 40deg (F) with sleet we were not able to utilise these! The location is probably the best thing about the hotel - it is very convenient to the Bryce Canyon National Park entrance and only 8 miles from Tropic if you want other dinner options.

    5
    « The Place To Stay in Bryce »

    This is the hotel to reserve. The rooms are clean and modern in the décor. The top thing about this hotel is the breakfast buffet. The service is excellent for the breakfast and the offering of food choices is quite expansive. This is especially important because the town has very limited offerings of food and the general store doesn't have much to offer in terms of selection and what is offered is very expensive. The proximity of this hotel to the park is unbeatable at 8 minutes. We went in/out of the park back to our room twice a day because it was so close by. I highly recommend this hotel.

    5
    « Clean, comfortable and convenient »

    This hotel was well run, with professional friendly staff. The room was spacious and clean. The bed was very comfortable. The only improvement they could make is to have in hotel meals available for lunch and dinner, not just breakfast.

  • 4
    « What an amazing vallue »

    We booked early and got a real deal on a seemingly new and very very nice hotel. This Best Western isn't your ordinary Best Western. Charming large lobby, nice area for breakfast and extremely nice large rooms with terrific beds. This is an exceptional place to rest after a hike in the Canyon!

    3
    « Ordinary and Commercial »

    Very ordinary and large place...sort of a factory type of place. People lined up to check in at 4 p.m. All the rooms were not ready...The environment was crowded with waits for elevators. Would not stay in this area again. The pool was smaller than most back yard pools which seemed very small for the size of the hotel. The breakfast was a zoo with very "inexpensive" food and crowded. Coffee was not good either. Can not recommend.

    5
    « Excellent hotel at a great tourist attraction. »

    This is a great hotel for its proximity to Bryce Canyon. There are other attractions in the area that can be reached from this Best Western. Very attractive hotel and clean. Great breakfast. Everything from cold cereal to full hot plate. Pancakes and waffles already made.

    5
    « Wonderful »

    Amazing hotel. Spotless. Great location. Amazing service from the staff. Elevators which helps my knees. Amazing free breakfast but hard to get a table due to so many people. Located right at the entrance to Bryce Canyon park. Beautiful laundry room. I would stay here again.

    5
    « Excellent Option »

    Located just outside the park, the rooms are stylish, with a separate toilet from the bathroom counter. Newer hotel with great atmosphere. The free breakfast was excellent. Outstanding value for the money.

    5
    « Clean room in Bryce »

    The hotel room was clean and tidy with a modern bathroom. The breakfast was very welcome in a town with limited eating options. The proximity to the park was exceptional. We could take a break from hiking and be back in the park within 15 minutes.

    5
    « Visit to Bryce Canyon »

    This hotel was very nice with spacious rooms. The breakfast area was huge with many choices and all was good. I would definitely stay here again and I would recommend this to anyone. We would have enjoyed the hot tub but it was located outside and to cool outside.

    4
    « Great hotel near the park »

    I had never stayed at a best western before but I am impressed. The hotel is super clean, helpful staff and amazing free breakfast. Our room came with an abundance of towels and pilllows which I think every hotel should offer! There was plenty of parking and even though it was too cold to be open the pool area was inviting. It's a great place to stay when you head to Bryce!

    2
    « If this is PLUS, I'd hate to see MINUS »

    Like many other guests we went hungry because the hotel shares it's evening restaurant with another Best Western (Ruby's) over the road which closes at 9pm and could not handle the demand. They won't take bookings. Instead you are offered the chance to buy some junk food to microwave in your room or trek out into the night in the hope of finding somewhere open (unlikely as many restaurants close at 8pm!), which you might not feel like doing after ten hours of trekking in the (magnificent) canyon or an all-day drive. The staff apologise profusely but are stooges left to take the rap for a poorly planned venture. The manager was careful not to be around, presumably because he knew it was fully booked and that carnage would occur. I would not stay here again if they paid me.

    3
    « Average but maybe best all-around option »

    We came from the Hampton Inn in Zion and the ambience at BW was less cheerful and light filled. Front staff were not very welcoming although efficient. Breakfast staff however were very helpful and friendly; the breakfast options were very good and better than that of the Hampton (other than much worse coffee), and the room suite was adequate, clean, and comfortable. I would stay here because of the breakfast, shuttle stop, and easy drive for dinner to Bryce Canyon Pines restaurant where the food was excellent (we ate here both nights of our BC stay). In comparison , the food at the in-park restaurant was average to below average. The main advantage to staying in the park in my mind is only the quick and easy access to sunrise and sunset views, but it was no problem driving in and parking to see them ( the shuttle bus may not run that early or late).

  • 2
    « Completely devoid of character »

    If all you care about is having a clean bed and a big room and bathroom with a TV, then this may be the hotel for you. Downsides: - Completely devoid of any character or charm - Absolutely no connection to the beautiful surroundings (windows face either the interior courtyard or power lines/freeway and open only a crack so fresh air is not an option) - Breakfast is a total cattle call with hoards of other guests swarming around the limited food options Benefits: - Closest hotel to Bryce Canyon National Park, if the lodge is sold out - The people who worked at the hotel (check-in, etc) were all very nice - Convenient water-bottle-filling station In retrospect, I wish we had stayed in bed and breakfast in the town of Tropic, which is a 15 minute drive from the lodge, but closer to other cool hiking areas like Escalante Grand Staircase.

    5
    « no complaints! »

    Hotel was clean and great service. However the pool was closed so we had to drive across the street to the sister property at Ruby's Inn/BW. Had we known that pool was closed, we would have likely booked the BW across the street given we have 2 kids and they are promised the pool after a day of hiking Bryce Canyon! Not a complaint, just making a comment for other travelers with young kids.

    3
    « Bryce Canyon hotel »

    Clean hotel in a great location close to food and the national park. If you have food allergies I would not recommend as the staff was not very caring or accommodating for this. Otherwise it was a great breakfast for no allergies.

    2
    « Nothing Grand...A Good Nights Sleep would be a Plus »

    I'm currently staying at the hotel on a spring break family trip and apparently the front desk staff finds it appropriate to call and wake us up at 12:40am to let us know there was a complaint from the floor below us regarding my 5 year old making too much noise several hours earlier. Having traveled all over the country and abroad, not much surprises me. The lack of training from the largest family of hotels is disappointing. As for the quality of construction of the rooms...The walls and flooring probably just passed being up to Code. The vibrations from the folks above us moving coupled with the thumping of their footsteps made it difficult to fall asleep. Then after finally sleeping, having the front desk call to follow up over a complaint made about 3 hours earlier from the room below us was unprofessional. The rooms are clean, modern, and bedding is comfortable. Good location, close to Bryce Canyon NP, convenient to Ruby's Inn General Store and restaurants. Bring your ear plugs, tip toe when you walk and be advised this Best Western Grand Plus is Not "going to make your life better"...unless you like sleep deprivation before/after going to a National Park.

    5
    « Ruby's Inn »

    We were surprised to find such a well run hotel that was reasonably priced so close to Bryce Canyon. The food quality was excellent, tasty and hot. The room was a good size. We were very satisfied. Bryce Canyon is a very short drive away with views that are awe inspiring, in the summer they offer a shuttle down to the Canyon so no worries about parking.

    5
    « Wonderful hotel conveniently located to Bryce Canyon »

    Loved this hotel. Beautiful lodge type hotel that is located near the entrance of Bryce Canyon. Excellent rooms, large and nicely appointed. Didn't know what to expect since the price was so reasonable. We were very satisfied with the service, rooms and the best breakfast ever. Will definitely stay here again and highly recommend it to others.

    3
    « Very convenient »

    I slept 2 night at the BW Plus in April. Very convenient hotel, next to Bryce NP. This is a big hotel but book early enough. They have a grocery shop which is very useful to buy your basics. The room was big, quiet and clean, in a separate lodge.

    3
    « Avoid "Becky" behind the front desk! »

    My husband and I recently returned to stay at the Best Western Plus Bryce Canyon Grand Hotel for one night on, I believe, March 31st, 2017; as we had previously loved this hotel and location so much. The front desk person was Becky. She was NOT warm or friendly, and gave me a very harsh scolding for booking through AAA. She had a very nasty attitude throughout our check-in process even before she "found out" about AAA. My husband used another word to describe her, but I will not use it here. I had to ask for clarification of our room number as she had circled two numbers on the map did not tell us anything else; this seemed to add fuel to her fire. She did not tell us how to get to our room and consequently, we ended up lost looking for it as we had no idea what floor our room was on, or how the number system works. (Yes, we should have asked Becky for more clarification, but didn't know we needed it at the time) But with the help of other guests, we finally located our room. During our interaction with Becky we continued to try to lighten her up but her negative attitude was firmly planted. Becky really should not be working the front desk.

    5
    « Very nice motel, very convenient to the national park »

    This is one of the best 3* motels I've stayed at. Nice people, large, clean, comfortable rooms and a very good breakfast. It has the largest breakfast room I've ever seen. So, we never had to wait for a table or bring the food up to the room. I enjoyed my stay here more than many 4* hotels I've been to.

    5
    « Great location great hotel »

    I do work for the enemy( a different hotel chain) but Because I couldn't find a room with my hotel I decided ( because the price and location to give it a try.. the most important factor: it is cleaned and well kept.. room was a normal with a queen bed but was spacious . Breakfast was nice. Plenty of everything...I can say..if I don't get a room with my peeps..I'll stay here again. Now my biggest complaint: Being European, I try to be and act i can. sais ,In Costa Rica all the Left over soaps were donated to horse stables to be re-used, recycled with less waste.. your shower soap is too big .. Let's be cheap for once!! There is too much waste... Imagine how much you could save.. And be green! That is all as a complain.. And that ain't bad??

  • 5
    « Great location and amenities with excellent price »

    This hotel is 5min from Bryce entrance and is great. It has great, large rooms, nice building, everything was working fine. In terms of value of what you get for what you pay, it is an excellent choice.

    4
    « Comfortable rooms, excellent location. »

    The choices near Bryce NP are limited. This was the best hotel in the area and located on the entrance road into the National Park. The first room we were given looked into the wall of the hotel. We booked a suite and as were visited in the off season, we hoped for a good room upon check-in, but we had to come back and ask for another room which had a view. Desk clerks were begrudgingly polite and gave us another room. The room was a large suite with a sofa, side chair and a desk. Fully appointed for our comfort. The beds and linens were very nice. The pillows were very thick, not good for me. The Breakfast was included and had a wide variety of selections. The lobby and the restaurant had a very nice Lodge decor. The rooms were comfortable with an excellent location.

    5
    « Wonderful »

    Loved this hotel. Perfect location. The breakfast buffet had everything on it. Breakfast was similar to a cruise ship. Beautiful lobby. Snowed during our stay was breathtaking. Well worth the money Highly recommend

    4
    « Very close to the National Park »

    Right on the doorstep of the National Park this hotel is well located. No restaurant (other than for breakfast), means you need to eat elsewhere in a very small 'town'. The main place to eat is Ruby's across the street, but when it's busy it can be a problem. Rooms are OK

    2
    « Definitely Not A Service from The Heart »

    Stayed there for one night on thanksgiving weekend. Front desk reps, two ladies with glasses, at the time we checked in (Nov 25, around 8 pm) were "trying" their best, seemed like it, to be corteous & professional. The fact is they could not hide the arrogant, ignorance, "customers need us" attitude. One elderly spanish lady at the time breakfast almost done had terrible attitude. My daughter was gonna get just a litttle bit of the scrambled eggs they just took to kitchen 30 seconds earlier & she said NO, its closed!!! What a jerk!! Right away I complained to front desk lady name Mike & told her about her attitude. Who knows what Mike did with the issue. Hopefully she talked to the spanish lady. Rooms just ok. Service DEFINITELY NEED IMPROVEMENTS!!!

    5
    « Perfect location for Bryce and great value »

    This hotel is ideally located for Bryce Canyon. We booked a 2 Queen bed suite with sofa bed for a family of 5 (9,11,13 year old kids). The room was large, the bedding was very good and the sofa bed was very comfortable (my 11 year old could not feel the springs as the mattress was thick). Breakfast was included in the rate and was a buffet with the usual warm and cold options. Express check out made the whole experience a breeze. We also liked the look of the lobby designed to make the hotel look more like a lodge. We tend to stay at Embassy Suites when we do a family road trip and were hesitant about booking a Best Western Plus hotel. We should not have been as this hotel exceeded expectations. I would highly recommend this hotel as it is the perfect location for Bryce and it offers comfortable rooms at great value. I would definitely book again.

    5
    « Anniversary trip »

    The room was nice. The staff is friendly. Their breakfast is great. Loved our stay. We were happy to be there the time sow season came. We couldn't ask to anything more..we hope to come back again soon.

    4
    « Safe and clean hotel, located near Bryce Canyon National Park »

    We stayed here one night in November 2016. We thought it was a clean and well-appointed accommodation. We asked for dinner suggestions and were advised to try Ruby's Steakhouse (in the Best Western just across the highway) -- we had rib eye steak, which was delicious. The free buffet breakfast at the hotel was fine.

    3
    « Good with remarks »

    We stayed two days and enjoyed Bryce Canyon during snow and bright sunshine, an awesome experience. In the hotel there was poor internet quality, it appeared that the refrigerator was out of order, there was no hair dryer which was a problem to my wife and the gym facilities were really poor which was a problem to me. The breakfast was good, although logistically crowded in this pre-Thanksgiving holidays. The room itself was comfortable, the bed was fine.

    5
    « Great place to stay if visiting Bryce Canyon »

    This hotel was a wonderful place to stay when visiting Bryce Canyon. They serve an amazing buffet breakfast as part of your stay. The rooms were very clean. Staff at front desk very accomodating. We chose this place because less busy than other places. Very quiet. We traveled early November 2016

  • 5
    « Excellent service and great hotel! »

    A heartfelt thank you to the cleaning staff of the hotel for their honesty, and also Ms Dunham of lost & found. We forgot our go-pro in our bedroom and only realised a few days later when we were already long gone. Ms Dunham explained to us that the cleaning staff notes down any items found in the bedrooms and brings it to lost & found. Ms Dunham quickly traced down our camera and mailed to us in Belgium. We stayed in several Best Western Hotels during our trip and were always happy with the service and the personnel. The hotel is calm, staff is helpful, it is within walking distance of the bus stop (free shuttle to Bryce Canyon, a pool and has a good breakfast.

    5
    « Bryce Canyon Best Western »

    This hotel has large, comfortable rooms and they are very clean and nicely decorated. The breakfast buffet has many items from which to choose and the prepared items are good. The hotel sits just outside Bryce Canyon and is also reasonably close to other hiking attractions and national parks.

    5
    « Super Moon--Super Stay »

    This was a great place to be during the Super Moon. Staff told us the best place to go in Bryce for a great view. They upgraded us to a very comfortable Queen Suite, The breakfast was the best of any continental we've ever had. Location right outside the park is a bonus. This truly is a GRAND hotel!

    5
    « Huge room, very comfortable, great lobby atmosphere. »

    Very comfortable atmosphere, impressive lobby and breakfast room. Was upgraded to a suite without even asking for it. Room was enormous, bigger than most houses in our city. Door closer was not working on door - closed door but didn't lock it so it was left unlocked a lot. Hot tub wasn't great, had a cage around it which seems unnecessary and unattractive. The deck was dangerously slick with ice around it. No restaurant had to go to Ruby's across the street and that restaurant NOT good.

    4
    « Great Hotel - Awful Pillows »

    The hotel is nice, modern and offers a great location in the tourist location just outside Bryce Canyon National Park. The hotel sits back from the main road so it is somewhat secluded. The lobby has a nice fireplace. The hotel has a pool and a hot tub (which oddly was open with a temperature a little north of 0 degrees). The rooms are nice and large. The hotel has nice soundproofing. The continental breakfast was clean and the food was of the usual stock but offered a nice variety and had no complaints about any item. The only reason why the review did not get 5 stars is because of the pillows. The pillows were tiny but plentiful. But trying to put multiple together offered no more support for the head or neck. Very odd and unfortunately led to a restless night. Just a warning - in off season, there is just one restaurant that is open in the town (attached to the other Best Western across the main street).

    4
    « Very good place to stay »

    The Best Western Plus is a nice, new, modern hotel conveniently located for Bryce Canyon National Park. The room was clean with a fridge, microwave, HD TV and free Wi-Fi, but no safe. The complimentary breakfast had a very good choice and we had a pleasant 2 night stay.

    5
    « BEST DEAL AROUND! »

    The rooms are huge and very well maintained, a thete is a cozy fireplace in the lobby. The free breakfast bar is the best I've ever had!! Eggs, sausage, bacon, potatoes, hot and cold cereals, pastries, toast, fruit. Literally minutes from Bryce Canyon visitors center and park entrance. Can't wait to go back!

    4
    « Comfortable place to stay and explore Bryce Canyon. »

    Had a great stay at this hotel. Room was clean and comfortable. Buffet breakfast was ok. This hotel has a fabulous location for exploring the stunning Bryce Canyon. As this was only an overnight stay we did not use any of the other hotel facilities.

    4
    « Bryce Canyon visit »

    Good quality hotel in ideal location at doorstep to Bryce Canyon. Not a lot of choice in the Bryce Canyon area but this is the best. Room was quiet and breakfast was reasonable with good range considering it was included in room rate.

    5
    « Great place to stay near Bryce Canyon »

    Took the road weary family and myself to stay here to see Bryce Canyon the next day. Hotel was quiet and had a pleasant appearance. Very good quality internet connection for a hotel, which was very much appreciated. Room was of excellent quality and cleanliness. Continental breakfast was also excellent, one of the best I've experienced. Overall, I would stay here again if I was in the area.

  • 5
    « Very good »

    We stayed for 2 nights in early November. We hiked for a day in Bryce, which was an amazing experience. One full day in Bryce was perfect. The hotel was new, clean, really good buffet hot breakfast. There is another BW just about 300 meters away and that BW had a really good restaurant for a simple dinner, the Cowboy Buffet. Most other restaurants appeared closed for the season. Our room was more than large enough, well appointed, and the TV got all the main news channels which considering my addiction to the election was very important to me.

    5
    « Great location for exploring the area!!! »

    This hotel is set in a great location!! Only a few miles drive to the park entrance. Check in was quick & efficient. Reception called our room within half hour to check we was happy with everything. The room was very clean & comfortable. Great breakfast included too!! Would definitely recommend.

    5
    « Awesome Hotel »

    We had a great experience at this hotel. VERY nice place to stay. Room was extremely clean and comfortable. The breakfast area was amazing. LOTS of seating and LOTS of food options. Very tasty food as well--eggs that tasted like eggs! The lobby was very cozy with a double sided fire place, nice sitting area and nice decor. Also, had a very nice laundry room which was a huge asset after a week of car travel!

    5
    « Comfortable and Commodious Accommodations »

    We very much enjoyed our stay in this well-laid out facility whose lobby towers to a peak, supported by huge laminated beams. The bed was one of the best we've every slept on, and the bathroom area is conveniently separated in two, a double sink apart from the shower/toilet area.

    4
    « Good base for exploring Bryce »

    Stayed here while visiting the park. Was less than 5 minutes to the gate. Nice hotel with probably the best breakfast buffet of any hotel I've stayed in recently. Only negative was no indoor pool. Not a problem most of the year, but in Nov it was inconvenient. They did give access to an indoor pool across the street, but with 20 degree temps and young children, that was a hassle. Otherwise a great value and experience.

    5
    « Nice big room! Not busy in Early November »

    Byrce is dead the first week in November apparently. The hotel seems quite new and our room was huge. Very nice. Service was very friendly. Free Breakfast was actually pretty decent. Many items to choose from. Location is excellent. Just right outside the park entrance.

    5
    « Great for an overnight stay; excellent location. »

    Had a great stay here en route from Capitol Reef to Las Vegas via Bryce Canyon and Zion National Park. The location is excellent, you are just minutes from the entrance to Bryce Canyon and the hotel is located far enough off the main road so you don't get all the noise from the main trading area. There is also loads of parking The room was spacious and clean as were all of the common areas. The pool too was very welcome after a long day, nice area to just chill out for a bit whilst we waited to head out towards sunset. Do take the time to go outside and look up, the night sky is amazing! Didn't eat in the restaurant at night but we did have the complimentary breakfast which was fine. The main shops and eating places are just a few minutes away so there are plenty of options. Also worth knowing is that there is a free shuttle bus which takes visitors down into the park and this stops just outside the hotel.

    4
    « Convenient to BCNP »

    Our latest stay was just like our previous two. Very nice stay. Rooms are your typical hotel room. I have no complaints at all. It was really nice that staff called after arriving in room to make sure room was okay. What makes it really nice is the lodge like feel of the lobby and the breakfast area. Breakfast is an above average hot buffet. Just the kind of place to fill up for a day of hiking. Hotel is less than 5 minutes outside of Bryce Canyon NP. We visited at the end of the season so dinner options were limited. Closest options were the restaurant at Ruby's BW and the dining room at the park lodge.

    4
    « Wonderful hotel but... »

    Great hotel - nice room, excellent service, fine location. The only issue is the breakfast, which is one of the worst I have encountered in a big name chain. This property is (as I was told) part of the Ruby's organization, which seems to control most of Bryce Canyon City. Just about everything on this breakfast buffet was bad, from the overcooked eggs to the inedible donuts and pastries. In addition, this is the only place I have ever encountered that didn't have real butter - just some nasty margarine spread. Just to be fair - the hotel itself is terrific, but don't expect a good breakfast to fuel you for a hard day of hiking in the park.

    3
    « Just Average »

    The hotel is a convenient location when you're going to visit Bryce Canyon and the price was good. The room was clean and adequate. The bed was comfortable. However, we heard the people above us making noise on the floor late into the night and early in the morning. The breakfast offered more choices than most hotels. There was only 1 option for dinner the evening we arrived. You may want to grab a meal before you get to the hotel.

  • 5
    « Excellent!! »

    Great stay, lovely accommodations. Great location, great food, great rooms, great breakfast, great staff! Did I say "GREAT!" We were so impressed with this Best Western. Definitely will go back when we are in the area!

    5
    « Visiting Bryce »

    Great hotel. Staff, room, breakfast and location to park were all superb. Seems the same owner really owns the few Best Western hotels and restaurants in this part of town. This hotel was really nice. Easy access to Bryce Canyon. If go off season, Nov 1 starts significantly reduced rates. Only a couple of restaurants near by but good. Mistake we made was staying there the night we did Zion (which we did first). Way too far to drive to Zion from Bryce, and besides Zion is next to Springdale, which looked like a very charming, great town to stay in.

    4
    « Quiet hotel near Bryce Canyon National Park »

    We booked this hotel for 3 nights in order to do some day-hiking in Bryce Canyon National Park. We found it to be clean, quiet and a pleasant place to stay. This is NOT Ruby's, which is another Best Western Hotel across the highway. We were warned in advance to avoid Ruby's for various reasons. This hotel is your basic Best Western type hotel, with a lobby and lots of rooms. It is not quaint or unusual. However, it provided exactly what we wanted - a place to sleep with a nice bathroom, a refrigerator, microwave, WiFi access, TV, etc. The prices are steep in the middle of the season, but drop substantially around October 15. We found the weather in mid-October to be great for hiking. The hotel serves a free buffet breakfast each day with a wide selection of items from eggs, sausage, bacon, potatoes, pancakes, French toast to cereal, fruit, and bakery items. They do not have a restaurant that serves dinner, but made recommendations for places nearby including their closing times. We asked for a room on the top floor and it was quiet. One complaint we had was that the room wasn't made up on the first day we were there. When we called the front desk after we had been to dinner, they offered to send someone up right then, but it was late enough that we just made the bed and jumped in it for the night. The other problem was that the bed was uncomfortable for two people - kind of lumpy and bouncy - but we ended up sleeping separately in two beds. There is a free shuttle that comes right near the hotel and goes into Bryce Canyon National Park. Because of limited parking inside the park, we would recommend taking that shuttle every day to the visitor center or to the trailhead for your day's hike. It also allows you to start your hike in a different location than you end it, which gives you more flexibility in selecting your hike.

    3
    « Average corporate hotel »

    The Best Western Plus Bryce Canyon Grand Hotel is really just a recently built corporate style hotel with the expected nicer but generic amenities: clean (very hard working housekeeping staff!), in-room microwave and tv, enough towels, hot breakfast bar, outdoor pool (seasonal only). But be warned: if you stay at other parts of this local empire, the rooms don't necessarily have the same amenities (heard the desk staff trying to deal on the phone with other guests in other sections of the hotel complex--includes several motel buildings--whose rooms didn't have microwaves). Its advantage is location: immediately outside Bryce Canyon National Park. The hotel is part of the Ruby's Inn complex across the street, but be warned: a souvenir mug at the Ruby's Inn gift shop was $10 more than the same mug in a coffee shop in Tropic. The whole place feels a bit like a company town. Stay here if you want to be able to throw your kids in the pool and roll straight into the National Park. Otherwise...there are other, independent motels/hotels in Bryce Canyon, and in the cute nearby towns.

    4
    « Good location »

    We visited this hotel as part of a Trafalgar tour. Room not big but okay and bed comfortable. A bit of a walk across the road to eateries. A well set up hotel except over 2 days we could never get a table in the breakfast area but were relegated to the overflow conference room. Overall not too bad.

    4
    « Nice hotel near Bryce National Park Entrance »

    Nice, newer hotel located near the Entrance to Bryce National Park. There are a few motels and shops nearby and that is it.... we stayed for 3 nights mid October, the hotel was fully booked. The room was comfy, even had a fridge. The hotel also has a large laundry facility. The breakfast buffet is included in the room and had a large variety of warm and cold items. The breakfast room is large and nicely decorated.

    4
    « Fantastic base for visiting Bryce Canyon »

    Fantastic location with plenty of parking. Very large hotel with a lodge feeling. Coffee was plentiful and decent. The breakfast buffet was great, but since we had first gone to catch the sunrise at Bryce Canyon, we were there a bit late and there was no seating in the "restaurant", but plenty of seating down the hall in a conference room. Being across the road (and large car park) from the much busier and touristy shopping/eating/hotel, this Best Western was nice and quiet yet still great location.

    5
    « Very nice newer hotel. Good breakfast and fast wi-fi »

    We stayed at the hotel for two nights in the first week of November 2016. Very spacious and quite room and comfortable beds. Nice breakfast. We highly recommend. Just outside of Bryce Canyon within a mile to visitor center.

    5
    « Excellent location »

    This hotel has an excellent location just minutes from the canyon. Got a Nice room upgrade upon arrival - great hotel staff. A great breakfast and Nice and clean rooms. This area can be quite deserted this time of year.

    5
    « Wonderful, newer property »

    Mike at check-in was friendly and very helpful recommending places to visit in the park. The room was very comfortable and quiet. Breakfast in the morning was awesome. Everything was kept fresh and replenished often. The breakfast was a full complimentary breakfast. Would definitely return to this location.

  • 4
    « Wonderful breakfast »

    This hotel is across the road from Ruby's Best Western and I was told they were both owned by the same people. It is more expensive that Ruby's. The Best Western Plus is newer and and less "touristy" than Ruby's. Our room was above the swimming pool but I was told that the swimming room was closed so I was not concerned that it would be noisy. I was not told that the hot tub was open and would stay open till ten. We did get some noise from people in the hot tub. I would ask for a room that is not above the simming pool. We could also hear the people next door although they were just speaking in normal conversational voices. I noticed that there was a connecting door between the two rooms. If you can get a room without a connecting door it may be quieter. The breakfast that is included is wonderful. A full buffet with a large selection of items.

    4
    « Good Value »

    Best Western, Bryce, Utah - Good Value ? Best Western Plus, Bryce Canyon Grand Hotel - Stayed here for two nights on October 16 and 17, 2016. Modern structure of about seven years old. Easy access and egress. Just off of the beaten path. Welcoming Lobby with a nice ambiance and helpful staff. Room and bathroom were large, up to date and nice. It was well appoint and quiet. Free internet (good connections), parking and breakfast (hot and cold) were included. Reasonably priced. To get loyalty points for your stay, you should not book through a third party provider.

    3
    « Best Place to stay in Bryce but just mediocre »

    Our room was modern, clean, good sized, and the bed was comfortable. We would have preferred a higher-end hotel but this is the best in the Bryce area. The person in the room above us walked around a lot in their room and the noise was very noticeable. The breakfast buffet provided a large selection. However, most of the food was poor to mediocre quality at best. Couldn't drink the orange juice it was such poor quality.

    5
    « Great place to stay while visiting Bryce »

    We stayed here for 4 nights when we visited Bryce Canyon National Park. Room was excellent. No problems always cleaned and appointed well. Breakfast was included in our package and well worth it. Hot buffet with everything you would expect and more. Eggs, potatoes, sausage, ham, bacon, biscuits and gravy, pancakes, waffles, french toast, cereals, variety of breads, real oatmeal, danish, juices, coffee, and more. Highly recommend!

    5
    « Perfect Location / Great Hotel »

    This hotel is located just outside the main gate at Bryce Canyon National Park -- very convenient for getting into the park in the morning, and a short drive to relax at the end of the day. During our stay, members of the staff at the front desk and in the breakfast area were attentive, courteous, and professional. The front lobby and breakfast areas were spacious and warm, really putting us in the right mood for a visit to the park. The room was large and clean, the bed was comfortable, and the wifi was fast and reliable.

    4
    « Great stay near the park.... »

    We typically stay at smaller properties but for our trip to Bryce we opted to stay as close to the park as we could. The rates, location and accommodations were perfect at this BW property. When we arrived we were quickly checked in and found our room. The room was spacious, quite and very clean. The front desk referred us to Ruby's for dinner but we decided to venture out and took a chance on the Cowboy Ranch House (good food, good prices = good choice!) We took advantage of the guest laundry facilities at the BW. It was packed in the evening but quiet early in the morning. There were multiple machines which were clean and worked well. For a few dollars and ninety minutes of our time we had fresh clean hiking clothes. (Nice bonus!) We were a bit skeptical about the buffet breakfast. The hotel was sold out and there were several bus tours saying there- we expected it to be zoo! When we went to the breakfast area there next morning it was busy but not mobbed. They had several employees clearing tables and refilling serving dishes. Our skepticism was for not and we had a great breakfast. There were several hot and cold options (definitely not your typical "free" hotel breakfast!) We would definitely stay here again.

    5
    « BW+ Bryce Canyon »

    We had a great night at the Best Western Plus by Bryce Canyon this past week! The hotel and room were clean and comfortable. The room was quiet so we had a great night sleep. The location was great - the part entrance was just down the road so we had easy and quick access to the park.

    5
    « Great location,good breakfast »

    Big room, huge array of breakfast choices, nice lobby. The room was large with a microwave and refrigerator the were comfortable beds and good shower.The convenience of being so close to the entrance of Bryce Canyon so we could catch the sunrise and sunset within the park.

    5
    « Great location & nice rooms »

    We were happy with the room & large breakfast plus close to Bryce national park. Our only complaint is we stayed sat 10/29 & sun 10/30 and both evenings after getting back from dinner around 7 pm there was no coffee in lobby. There were several people at desk with no customers and didn't seem interested in making coffee.

    4
    « Wonderful location »

    We had a lovely corner room on the 4th floor of the main building and did not experience the noise that other visitors have described. Room rates were very resonable and the breakfast was good. The dining room was a bit small but people were generally respectful and kind. Coffee and water spiked with lemon were always available in the lobby. We loved the convenience of being so close to the entrance of Bryce Canyon so we could catch the sunrise and sunset within the park. These were definitely different amazing views. We could not beat the convenience and cost of this attractive hotel.

  • 4
    « Big room, shame no facilities open »

    Big room, huge array of breakfast choices, nice lobby. Was a bit disappointed that the facilities like the pool and restaurant were closed for the season, but we weren't told that at time of booking. Was also slightly frustrated that my Best Western Membership card wasn't taken into account when I checked in, or when I called reception from the room to confirm (as I found out on check out).

    4
    « Large rooms, great location, well priced »

    The room was large with a microwave and refrigerator the were comfortable beds and good shower. The SC was not too noisy. Good plentiful breakfast. The hotel can be a little noisy when hotel is full. Nice helpful staff. Great value for the location close to the park entrance.

    3
    « New and attractive hotel ...BUT ! »

    This is a fairly new and attractive hotel located just outside Bryce Canyon. However it is a big hotel and very busy. Something about the construction of this place makes every sound seem to radiate through out and the nights were very noisy. Didn't get much sleep as a result. Breakfast here was ridiculous. So crowded with not enough tables and the staff couldn't keep the breakfast bar stocked. Not many other choices in town as it appears that Best Western owns everything. There is a buffet across the road and a small take out type restaurant for dinner but neither appealed to me. I took the drive down to Tropic, about 8 miles to find a better choice for dinner. There are also a few other restaurants up route12 going towards route 89.

    4
    « Pleasant one-night stay at Bryce Canyon Grand Hotel »

    We stayed here for one night at the end of August, 2016. I'd been looking at prices earlier in the month and had eliminated this hotel as too expensive, but when we finally decided to go the price had dropped significantly. It was quite cool and stormy the day we were there (they actually had a tornado about 15 miles away), and I think the weather forecast had a lot to do with the prices dropping. We were pleasantly surprised with our room. It was large, the beds were comfortable, and was clean when we checked in. Our only small complaint was the internet speed -- which was so slow that we gave up and used our phones for any internet access we needed. It may not be the hotel's fault, as I'm guessing it's slow coming from their ISP, but don't count on doing any work or any significant web browsing while you're here. The bathroom was nicely laid out, with the sink outside the toilet and shower area, which I prefer in a hotel. They had the usual amenities available and plenty of linens were provided. I thought the continental breakfast itself was excellent, with lots of choices. As others have mentioned however, it was so busy that some items were out when we first sat down to eat, and it was a struggle to find a place to sit. I'd definitely consider staying here again if I could find another reasonably priced room.

    5
    « Grand Canyon Adventures »

    Grand Canyon Adventures made my day at the Grand Canyon. Because I had limited time I opted for a one day tour from Flagstaff. Scott picked me up from where I was staying and took his passengers to the Canyon. He was very friendly and gave us an informative and interesting run down of the land we were driving through and was also very knowledgeable about the geology and history of the Canyon. We visited about 8 stops and covered more than 25 miles along the rim. The company provided a delicious lunch and drinks and snacks for anytime we wanted them. I was returned to where I was staying.

    5
    « Beautiful property minutes away from Bryce »

    Great hotel so close to Bryce NP! Perfect overnight option if you are visiting NP. Rooms are a bit small and old, but has it's charm. Lobby and common areas are well decorated. Staff at reception is well informed about park and attractions. The time we visited, dinner was only available at otheg Best Western property across the road.

    5
    « An oasis in Bryce »

    This hotel is very well appointed compared to other Best Western hotels that I have stayed. To begin with, the lobby is very grand. The rooms are large with plenty of storage and amenities. The staff was very friendly and efficient. The breakfast buffet was sumptuous. Will definitely stay here again.

    5
    « Very nice stay »

    This hotel is fantastic. It's a newer hotel and the rooms are extremely clean and well-decorated. The free breakfast was probably the best hotel breakfast I've ever had. A large selection of items and everything was fresh and well stocked. A very comfortable place to stay after a day of hiking Bryce Canyon.

    2
    « One night stay »

    Expensive, nearly $200, plain, breakfast included however poor tasting breakfast, scrambled eggs, over cooked bacon, low quality sausage, limited fruit selection, very uncomfortable bed, clean, adequate parking

    5
    « Excellent »

    I was debating on staying here or across the road at Ruby's Best Western. I did pay a difference, of course, but we stayed 2 nights and it was well worth it, to me. I did book this with a third party, so it was a better rate than booking thru BW directly. It was very clean, newer property, spacious rooms, quiet, comfortable beds, etc. I had read that Ruby's was very noisy and older property/more outdated,while this hotel is only about 7 years old. ALSO, I need to NOT forget..their free breakfast buffet was outstanding ..it was big, HOT and good variety and plenty of seating. For all these reasons, I would definitely stay here, again, no doubt. Sometimes to pay a little more is totally worth it! Thank you for probably our favorite during our Utah trip of 6 different hotels!

  • 5
    « Very nice experience »

    We stayed at the Best Western Plus on our tour with Road Scholars. Interesting hotel and surrounding area. Very comfortable with good service. For our stay in Bryce Canyon it was a perfect place to stay. I would recommend it to others going there.

    4
    « Good choice amongst limited choices »

    Good selection in Bryce. Hotel is modern and rooms are clean and spacious. Staff were generally attentive, but seemed disinterested when asked questions about the area. Breakfast is included Would recommend to others staying in the area and would stay again

    4
    « Clean and Convenient for Bryce Canyon National Park »

    We arrived early at Best Western Plus, and they were good enough to check us in early. Glad we picked this one, relatively new, staff was nice, could catch the shuttle into the National Park there. Probably one of the best inclusive breakfast we had, large variety of hot and cold items, no one should go away hungry. Guest laundry was convenient and nice (6 each of washers & dryers) - obviously a big plus for us. Would recommend.

    2
    « Ruby's v. Grand »

    We've learned that it's difficult to get what we need as a disabled traveler. We booked a room at the Grand with a roll in shower way back in May for an Oct trip only to be told in Oct that there were no rooms available with that shower and the staff made a mistake. They offered us a room without the shower or a room at its sister hotel Ruby's that was not as elegant,comfortable or nearly as expensive & without the great breakfast buffet at the Grand but it filled the need for the shower. We have stayed at the Grand several times in the past but may scratch the Grand on future trips in favor of the room at Ruby's as the stratospheric prices were getting to us anyway.

    4
    « Scenic park tour. »

    Had a one nite stay, lee s wher nice & big & very clean. Rooms wher very nice & large wirg Electric outlets on nitestands (c pap) thanks. Nice working desk, fridge. Breakfast was included very good. Ez yfi condition !!!

    5
    « Excellent Stay! »

    Wonderful visit while visiting Bryce...lovely accommodations! Customer service was excellent and breakfast very satisfying and delicious, Thank you for a gracious stay at your beautiful grounds and facility. We are constant fans of Best Western.

    5
    « Nicest and Newest »

    So happy we ended up staying here! Lodging is very limited close to the park and even though it was expensive it offered a very convenient location just outside the park and was the newest nicest facility by far! Rooms were spacious and very nicely appointed with luxurious baths, and staff was pleasant and accommodating. Booked through tripadvisor which was a very easy process.

    5
    « A great one night stop after camping. »

    Good experience with family after camping for several days. Breakfast was as expected and the room was very clean. Staff was excellent and we were surprised that even with all the tour buses in-house it did not feel crowded.

    4
    « perfect spot for lodging but avoid restaurants nearby »

    Stayed there for 2 nights while visiting the Park. It is the perfect spot. The bedrooms are very comfortable, breakfast is very good and swimming pool a welcome addition to the mix. It would have been nice to have the bedroom properly cleaned from one night to the other. Hoovering a room does not take that long! Only shame that none of the restaurants in the complex offer good food.You either have the overpriced tourist diner in the barn or terrible cafes they are all overpriced (same goes for the ones in the other complex in the park) It always amazed us that people do that when it take the same amount of time and money to do good honest food. Fortunately the rooms have a microwave and as long as you stock up in the villages around you should be able to get a decent meal.

    4
    « Great location »

    Only a short drive from the park entrance for Bryce Canyon. Rooms are very clean and spacious, well equipped too. They serve a good buffet breakfast but no other meals. Other restaurants are a short drive away.

  • 5
    « Amazing location! »

    The hotel was very clean, big rooms and great staff! Breakfast was very nice and gave a good start for the day. Glad we choose to stay there. It's a 4 min. Drive to bryce national park and the park shuttle has a pick up station at the hotel as well. The only downside was the washing machine and dryer that were a little expensive and we needed change for it, but the staff was nice and changed it for us. Better if they had a change machine in the laundry room.

    5
    « Where to stay in Bryce Canyon »

    This hotel is fairly new in an excellent location for seeing all the sights at Bryce Canyon. The staff were very friendly and helpful and the big fireplace in the lobby was a fine addition to a warm Western welcome. Breakfast was included and was excellent. Would definitely recommend this hotel to others

    3
    « Good location but overpriced »

    Be aware of which website you are booking a reservation here. Accidentally booked through a 3rd party site and ended up paying higher nightly rate than going direct. No food service in evening. There was a heavy thunderstorm/ice storm during our visit and only way to get food would be to drive across several roads to Ruby's Diner. Otherwise, good breakfast included in room rate.

    4
    « Helped us out of a jam »

    We actually booked another hotel next door but when we arrived we discovered that our room had been cancelled without our knowledge. We were lucky that the Best Western Plus had an 'emergency room' for just such an occasion. The room was expensive because of the location but it was quite comfortable and well appointed. Buffet breakfast was included and it was very goo.

    4
    « Nice »

    Lets make a short list: Hotel overall clean Rooms verry spacious, clean, bedding is OK. Breakfast is for a Best Western verry good, but crowdy People are friendly and helpfull Spacious parking Diner in Rubys inn

    4
    « Excellent Location »

    Newer hotel, with all amenities, just outside of park, nice pool, laundry room and excellent breakfast. Staff was attentive and kind. I would stay here again in the future and I would recommend. Bryce canyon area has limited hotels as nice as this one

    4
    « Good location and comfortable »

    Nice hotel down the street from Bryce National Park (only minutes from the park). Walking distance to Ruby's Diner. Comfortable room, nice bed and pillows, hair dryer, bathroom sinks are separate from toilet/shower area, plenty of room to put your toiletries, several electrical outlets in room, quiet hotel (we were on the 4th floor), nice lobby and breakfast area with fireplace. Breakfast was fantastic! Breakfast consisted of bacon, eggs, pastries, fruit, yogurt, juice, cereal, and toast. Friendly staff. Clean hotel. Looked like a nice pool, but we didn't try it out. Bryce shuttle bus stops right out front of hotel. You have to buy a ticket at the ticket center (a couple of blocks up the street), so get one before getting on the bus. Would stay here again if in the area.

    3
    « Good location but expensive »

    The hotel is well located for Bryce Canyon but we felt that it was overpriced at over $200. There is no restaurant so meals have to be taken at Ruby's nearby and at breakfast there were no free tables although the breakfast itself was good. Although the hotel seemed nearly new the sound insulation was very poor as we could hear televisions and other things going on! At 8.30 housekeeping knocked on the door which was a bit early we felt.

    4
    « Nicest hotel in Bryce Canyon City »

    First- Bryce Canyon is an absolute must see park! Beautiful, amazing and so many great trails to see the amazing canyon and hoodoos. Put it on the bucket list! Second- this is the nicest and newest hotel to stay in Bryce Canyon City. A great complimentary breakfast buffet is included. The room was HUGE - and bed super comfy. A nice pool outside -this is a great place to stay with very limited options.

    4
    « Best Bryce Canyon Accommodations... »

    The rates can pricey, but the hotel is fairly new, rooms are spacious. A large and delicious breakfast buffet is included in the rate and if you book online, you can often find a promotional rate. It is far superior to Ruby's across the street. The hotel is just outside the entrance to Bryce Canyon National Park. Book well in advance as there are limited lodging options around the Park.

  • 5
    « Great stay! »

    This is a newish hotel on the edge of Bryce Canyon City. We has a second floor room overlooking the rodeo ground. The room was large and comfortable, as was the bathroom. Both were well equipped and very comfortable. Buffet breakfast was included. This included hot options as well as fruit and breads. The hotel is not far from Ruby's where there is a restaurant for evening meals. This was very busy. If back in the area, I'd definitely stay here again.

    5
    « Bryce BW Plus was Excellent!!! »

    One of the best hotel experiences in our ten day trip from Denver to SLC. New facility, excellent furnishings, room decor high quality and comfortable bed. Breakfast was excellent. Highly recommend the Bryce BW Plus location.

    4
    « Would stay again... »

    No complaints. It seems like the best choice if you aren't staying in the park. It's minutes from the park and there is a shuttle is right outside. A full, hot breakfast is included. The pool and hot tub seemed to be open, even in October.

    3
    « OK, good location for Bryce »

    Bryce Canyon just down the street. Pricey hotel but its a holiday weekend in the Fall. Fitness center lacking attention, roomy but not all equipment in order. Still breakfast good, hotel lobby and public rooms nicely apointed, bedrooms clean and looks like they updated them fairly recently 2016.

    5
    « Nice stay »

    We stayed here for 1 night it was the best place in the area. Clean room they had a buffet style breakfast in the morning . The staff was pleasant would return for another visit. It snowed badly when we were there the staff provided us with an ice scraper luckily she had one

    4
    « Close to the Park »

    We stayed at this hotel for 2 nights in late September. The staff was friendly and helpful. The room was clean and quiet. The breakfast was not the usual yogurt and a muffin. It was a large buffet with many hot and cold items to choose from. There was coffee in the lobby 24 hours a day. The price was a little high, but your choices in this area are very limited, so it was expected. I would not hesitate to stay here again.

    3
    « Average hotel »

    The hotel was clean. We did not get to use any of the amenities as we were just there for the night. I suggest more time in this area. Bryce Canyon is amazing. Courteous service, not a great breakfast.

    5
    « Visit to Bryce Canyon »

    Every ting you could want ,and right next to the park .You will certainly enjoy .We awnted a clean safe locatn We were well pleased . Clean close to park entrance . Yet had activities for the entire family. If you stay here you will be well pleased . Food was great and the service is outstanding , yet you are right at the park entrance .

    3
    « would not be my first preference »

    This hotel would not be my first option if i ever plan to visit this area again. Definitely not worth the money. For over $200/night you can get far better hotels, but i guess not in this area. Especially if you want to stay close to Bryce and start on early morning hike next day. I would rather plan 1 year ahead of time next time and book one of the cabins versus staying here. I definitely would not recommend this hotel for someone that has high allergies and asthma problems. Way too much mold in the rooms, though it looks nice and clean, there is just too much mold.

    5
    « Bryce Canyon Vacation »

    The weather was extremely bad so the hotel comfort became very important.This Best Western filled the bill. Large comfortable room and nice amenities, Wanted to use the pool but the weather was too bad. It looked very inviting.

  • 2
    « Ok stay room was dirty and privacy issues »

    We stayed here while visiting Bryce. Rooms were nice only issue with the room i noticed my family was in adorning rooms when i opened the doors between the rooms i noticed the bottom of the door is cut around 2 inches two high. This flew up flags for privacy issues i shut the door and looked under the door and could see the other room. This is not very private. Also plan to be woken up early it was around 7am the house keeping staff started vacuuming the hallways and then at 730am i was woken up from knocking on my door for house keeping. Also when we came into the room there was trash on the floor and baby wipes in the trash can. So i doubt the room was cleaned. Rooms were pricey guess its because its a new hotel when supposedly you can stay across the street at another best western for $100 cheaper. Seems the staff and everyone who work there and in the area are on work visa's some spoke little to no english where from areas around Asia.

    3
    « Great place with some serious service issues »

    Everyone planning to visit Bryce knows (or should know - Google it if you don't) that entire Bryce Canyon City with all services, hotels, restaurants, attractions, etc. is owned by one family, so good old competition is all but absent here. The facilities are very good, brand new. Large rooms, good beds, standard bathrooms, toiletries. Laundry and pool came usefull. The service, however, is provided by people who rotate between all the hotels in town, so nobody knows what is going on in any of those. We arrived at 10:30 AM, were told to leave luggage, told that our rooms are already assigned, will be cleaned as soon as they are vacated at 11. We went to the park, came back at 3:45, were told by different people that the rooms are not ready, but guaranteed by 4. At 3:57 I inquired again, and pointed out that they only have 3 minutes left, the receptionist contacted someone on the radio, and we were given the keys. The room has never been cleaned, dirty towels, linens, et al. The manager, who is the member of the family which owns the town, apologized next day and discounted first night by 50%. The problems continued: we inquired about packaged to go breakfast, as we were going to see the sunrise, and were given many different versions, and had to go to the front desk several times, where no one seemed to know anything for sure, and were finally given an apple and Nutrigrain bar. The breakfast next morning included tasteless eggs, beat-up pastries, and weak coffee. Clearly, this place is not up to BW standards, but they do not have to worry - they don't have to compete with anyone there

    4
    « Quiet - Good Location - New & Clean »

    We showed up at the other Best Western in Bryce and were directed to this one which is where we had our reservations. Glad we ended up here. They were very busy, yet quiet and business-like. The service was good and the "free" breakfast was the best one we had on our trip. I would recommend this as a place to stay to visit Bryce Canyon. It is only a few miles to the entrance to the park.

    5
    « Best sleep of our tour »

    This was hotel #12 on our Globus tour and the second to last hotel before our tour ended in Las Vegas. The hotel is located across the was from the other Best Western, owned by the same company. The room was excellent and we had the best sleep of our entire trip. They run a shuttle service to take guests over to the other hotel, where the main dining room and store are located. Also across the way is the laundry facility, which we used during our stay. Breakfast was also very good.

    5
    « Stay across the street at other BW »

    Beautiful hotel with many amenities but you can stay across the street at the other Best Western for half the price. I stayed at both. The rooms are smaller with outside entrance and no free breakfast which could be an added expense if you are more than 2. So if you are hiking all day in Bryce Canyon and just need a place to rest there is no need to stay here if all you are going to do is sleep. Great breakfast which is included. The rooms are very nice. My rate came to $215 per night including taxes in August. I believe it was a Thursday. BW across the street was $110 including taxes. The room there were nice also, just smaller.

    3
    « Bryce Canyon, a great experience »

    Staying @ the Best Western Grand was good for a clean, comfortable room and friendly staff. however there is NO restaurant facilities for lunch or dinner. They do include a breakfast which was of very poor quality and in today's leisure market there is NO excuse for. Should you choose to stay in Bryce Canyon village for lunch and dinner, you are at the mercy of the Ruby's Inn monopoly. Very, very poor quality. My recommendation, drive 10 minutes to Tropic. Fab Food.

    4
    « Newer hotel with spacious rooms »

    Our tour co. booked us here for the tour of Bryce Canyon. Rooms good sized and clean. Staff very friendly- @ 10 am I wanted a glass of milk and they did not have any in the snack bar but a clerk went into the kitchen and gave am a big glass of milk. Breakfast buffet plentiful but average- there were 6 tour buses at hotel and dining room was packed even though we got there at 6:30 am.

    4
    « Very Pricey, but turned out okay! »

    Bryce Canyon City is a one horse town and two Best Westerns there dominate the landscape. It is the most expensive hotel we will be staying in during our two week trip to the national parks and certainly not the nicest we've stayed in. It was hard to get to our room the first night due to the bus load of tourists piling in and boarding the one elevator that serviced our wing. The good thing is that it is easy to find a parking space because most clients arrive by tour bus. Get a room away from the elevator because the tourists congregated in front of our door by the elevator in the morning. The laundry is very handy, but, again, expensive. That said, we got to speak a little French with the tourists, had a comfortable room (with microwave, fridge, and coffee maker) and the location was very close to the Park. The breakfast was included and plentiful. The staff was polite and helpful. It's a tourist town, so just go with it!

    4
    « Good location for Bryce Canyon »

    Reasonably new establishment, well laid out hotel in good location away from roadside. Large, comfortable and quiet rooms with the toilet shower separate to twin wash hand basins, a good feature. Comfortable bed

    4
    « Lacking the 'Social Graces' »

    The quality and cleanliness of the room, and the location relative to Bryce Canyon N.P., deserve a 5 star rating. Unfortunately the staff at the reception desk (3 young women when we checked in) exhibited a complete lack of interest in our presence. Our check-in was cursory, at best. We transited the lobby several times that afternoon and not once did either of the three so much as acknowledge our presence... all 3 heads totally immersed in their computer screens... Facebook?, Twitter? One would think (hope?) that with a nightly cost of $263.00 the staff might at least offer a pleasantry of the day. Thus, the 4 star rating.

  • 3
    « Not Cheap! »

    Options are limited if you're looking for accommodations in Bryce City. Our stay at the BW Grand Hotel was ok, but my wife and I hated the bathroom set-up (the sinks are in the bedroom!) and the bath/toilet is stuffed into a closet-sized room. There was plenty of food at the free breakfast, however the quality of the fare left much to be desired. We cut our 2-day stay to one night.

    3
    « Great location, but very busy »

    Was there on a coach tour, 12 other coaches also there, told it can go to 20+ sometimes! no worries for other guests as coaches don't check in, that's done backroom before you arrive. Okay room, but noisy with have vehicles moving what appeared to be bins around from dawn. Biggest problem was lack of hot water, I was okay having showered in the early evening, but others said it was luke warm later on and was still that way next morning. I guess that's the price you pay for having so many rooms with everyone doing the same thing at the same time.

    5
    « Convenient for captive audience! »

    Not a great deal of choice in Bryce Canyon, but very pleased with the booking made for us through a travel agent in England. The reception staff were very pleasant and made us aware of the immenities the hotel offered on arrival, including commplematry breakfast. The room was spacious, well equipped and beds comfortable. Room service left a card on which we could indicate what level of service we required which was very good; saving on unnecessary cleaning, bed and towel changing. The commplemenary breakfast had plenty of choice, enough to satisfy everyone's taste. All in all an enjoyable stay.

    4
    « A comfortable place to sleep during a trip to Bryce Canyon »

    There are limited options for lodging near Bryce Canyon. The Best Western Plus and it's sister property across the street, Ruby's Inn, are probably the best options. In my opinion, Best Western Plus is the better choice because the room rate includes a hot breakfast buffet. The breakfast was definitely a step up from the all-too-frequent continental breakfasts offered by chain hotels, but it was in the "very good" as opposed to "excellent" category. Sitting space is limited, so on crowded mornings you may need to wait for a table. The pool and hot tub area at the Best Western Plus was wonderful. Nice cool -- actually chilly -- pool to dip into after a day in the Park, followed by a soak in the hot tub. The room itself was fine, though the sofa bed was poor. We complained about the sofa bed upon check out and were told we should have requested a roll-away instead. So, note to self -- ask for a rollaway the next time! There is a rodeo next door to the hotel that operates Wednesday through Saturday evenings during the summer. Our kids enjoyed it. Overall, Bryce Canyon is spectacular, not-to-be missed park, and you likely will spend more time in the park that in the motel, so the Best Western Plus is fine.

    4
    « Good quality »

    I appreciate the quality of the lodging facilities our tour company planned. This was no exception. Large, comfortable rooms in a clean, quiet, modern facility. Staff is friendly and professional. Only five minutes from the entrance to Bryce Canyon National Park.

    4
    « Great place in Bryce, but If you can do the canyon and leave to get elsewhere do »

    The BW Plus Grand was nice, the breakfast amazing, but it was raining that evening and after a morning and afternoon at Bryce, we were ready to go simply because there is nothing to do at night and honest the food choices royally suck. The Rubys inn across the street has the town on lock, and the thought of sitting through Country Music for dinner with Ebeneezer would not be remotely interesting, so we opted to eat elsewhere since Ruby's buffet did not look edible and the fast food was rediculously priced. We ate at the Pines, it was ok, but by that time, I was really hoping there'd be a Wendys around with something decent and priced appropriately for what you got. The pines was ok, and much better than Rubys looked. As for the hotel it was clean, great breakfast, they have a nice set up and staff nice. I just say I would have driven 3 hours to go elsewhere but depending on which direction you go there is nothing around and all the other nearby towns had nothing, and you are coming to the park, which is incredible. forgot there is a subway nearby, we did not eat there. But I really considered it, if we were there more than a day.

    5
    « Lodge Feel »

    This was an unexpected find. I was traveling with my young adult children sharing a room. Our room was large and clean. We had a fridge and microwave. The shuttle to Bryce stopped out front and we were walking distance to shopping and eating. The fireplace gives the lobby a cozy feel. The morning breakfast was delicious.

    3
    « OK motel in a terrible touristy town »

    The Lodge inside Bryce Canyon Park was full when I tried to book it so I selected the Best Western Plus Bryce Canyon Grand Hotel since it appeared to be the best of the options close to the park. The motel itself was fine. We had a very large room. It was clean but not well taken care of. We told them the day we arrived that the dresser drawers didn't stay closed. They sent someone to look but never fixed it. There is a large buffet breakfast but it was mediocre. Coffee was too weak and orange juice certainly wasn't fresh juice. Bryce is a beautiful park, but it's too bad most people have to stay in this tourist trap of a town.

    5
    « Two nights stay »

    We were impressed with this hotel. The staff were helpful and polite. The breakfast was good. The only down side was that although there was "netting" At the Windows we were unable to draw the curtains at night . So this meant that the sun woke us up early each morning!. It was nice to have an outside swimming pool and the jacuzzi was very warm and enjoyable.

    4
    « Touring holiday »

    Stayed here for one night in the Elk rooms at back of development. Lovely gift shop and supermarket. Room was ok but stuffy even with air con on beds ok fridge and microwave in room. Restaurant adequate for evening meal and buffet breakfast.

  • 4
    « Comfortable hotel convenient for Bryce Canyon »

    Stayed here with my wife and 3 kids in one room - plenty of space and very comfortable. Across the road from the other Best Western ( this entire area seems to be owned by same company) which has a really interesting gift shop and grocery store. Our hotel was clean and well looked after, breakfast was very good and location was ideal being a short distance from the national park.

    3
    « Dissapointing »

    Stayed there one night while touring Bryce Canyon. Breakfast was not included. The room was average, the bathroom small and the bed was not comfortable. Staff was nice and helpful. There aren't many places to stay in Bryce and this may be the best of the lot.

    3
    « Nothing special »

    Large hotel with a lot of rooms; Average staff. Suitable for one or two nights while visiting Bryce Canyon National Park. Limited choice of restaurants in the area. No bars. Pricy for the services provided.

    5
    « Beautiful Property....well maintained and clean »

    This is a very beautiful, clean and well kept property in a fabulous location. The rooms are large and well maintained. Walking paths are available to walk and enjoy the surrounding countryside. It is a very relaxing, quiet place to stay and visit Bryce Canyon.

    5
    « BW Bryce »

    Hotel location is great - just few hundred yards from the Bryce park entrance, also there is a shuttle stop to get to the park. Hotel is clean, nice personal, good breakfast, we had a fun to staining in it and would recommend to all Bryce park visitors

    3
    « Average Stay »

    We stayed 1 night here on our way to Zion. We booked a room with 2 Queen beds. The room was very big, but it was a little dark, and the sheets were very wrinkled. Not fancy. Convenient access to the park.

    2
    « Not Even Close for the Money »

    Antiseptic and cold for being so close to wilderness treasures, this property feels more like an airport inn. The resto is only open for breakfast. There are no black-out blinds on the windows. Beds feel too well used for being so new. Desk staff lack personality, although seemingly proficient in there duties. Religious books in the dresser (Bible, Book of Mormon) is a ridiculously outdated practice, and potentially insulting. And, vending machines belong in a $50 per night motel. At over $200 per night, should have a fully- functioning gift shop, room service and a concierge. This "hotel" is a mistake that will not be made twice.

    5
    « Nice »

    It's a nice hotel. My only complaint is I booked 4 rooms in January for an August stay and they had us spread out all over the resort. That was extremely frustrating! Area we stayed in could use a little updating.

    5
    « Girl's horseback riding trip. »

    We came to ride horses for 4 days with Ruby's Grand Adventure. The rooms are very nice, big, and clean. The beds were awesome, the breakfast was good and the pool and hot tub were salt water filtered. I would highly recommend this hotel.

    4
    « Newer Hotel in Beautiful Location just outside of the National Park »

    We stayed two nights and had two rooms. Both had 2 queens. There are two sinks and a large area with a separate washroom. There was a fridge and microwave. There is a nice outdoor pool in the courtyard with a hot tub. Breakfast was good. Parking was free. This hotel is part of the Ruby's Inn business in the area. I believe it is their newest hotel. There is a shuttle bus that will take you to the store and restaurants. The hotel was clean. I would stay here again.

  • 5
    « Bryce Canyon Area »

    Lovely hotel, nicely furnished room, great staff, delicious breakfast, close to activities, really enjoyed Ebenezer's Dinner Show and participating in the Annual Bryce Canyon 5 mile Rim Run with our family, and enjoyed touring the park.

    5
    « Excellent Stay »

    This lodge is lovely, high ceilings, open fire, great facilities. Well kept. The breakfast is budget style but has everything you would want including hot water for those who don't want coffee and have their own teabags or just enjoy hot water. The swimming pool and spa, although simple is clean and towels are provided. The staff are brilliant too, knowledge and nothing is too much trouble.

    5
    « Very close to Bryce, and very nice, and very big »

    We were very pleased with our stay although we had a hard time booking it. There was no one on the front desk/phone who could speak enough English for us to be sure our room was really booked. However, we assumed the best and sure enough, the rooms were great, as were the beds and bathrooms. The hotel is much larger than it appears, and we found that out at breakfast. The buffet was huge (and very good), and so was the crowd partaking. That's when we realized how many people were staying.

    4
    « Good hotel with great location to Bryce NP »

    This is a new Best Western chain hotel. The room was Huge! we had a view of the rodeo next door, 2 queen beds and a pullout and sooo much room for this family of 5 to move around in. They had a nice size laundry facility for me to catch up on, but they were expensive machines. One of the few hotels just outside of Bryce NP, book early for availability and hopefully a better price. I thought very expensive for a Best Western.

    4
    « Bryce Convenient »

    Hotel was beautiful and very clean. Front desk staff did not seem interested in my time. When checking in I felt like an inconvenience. Hotel was a great place to stay while visiting Bryce Canyon. It allowed us to get an early start so that we could visit the park almost alone.

    2
    « Characterless corporate »

    Zero character chain hotel. Cramped pool, way too small for the size of hotel. Breakfast is run like a military operation, don't show up after 9.30 or you'll find the breakfast bar has been cleaned up, chairs on tables, disinfectant wafting through the air. Pretty stupid given to hike in summer, you want to be out early and back for brunch. The breakfast room then sits empty until the next morning... no lunch or dinner served. We had a room for 6- the sofa bed was so uncomfortable and the concierge had no solution (except extra towels, seriously?).

    3
    « Good location for family vacation to Bryce Canyon National Park »

    We had two queen beds for two nights while we visited Bryce Canyon National Park. The hotel room is fine for our family of three. Nothing really special stands out about it. The beds are comfortable enough for a good night's rest after hiking a lot. The flatscreen TV has some digital cable channels if you want to relax in your room. The air-conditioning is quite loud when it kicks in automatically. Our room came with microwave, a good size fridge, and coffee maker with no name coffee. I will say this is one of the largest two queen bedrooms I have ever stayed in. It is very spacious. The breakfast buffet is also pretty good for free buffet standards. Well the donuts were dry, the eggs were fluffy and not runny, sausage was good, in the coffee was pretty good to get the morning started. They had very thin bacon. The hotel is located right across from Rubys Inn. There's also a small scale town with general store, ice cream, and ATV rentals. The location is very good in the small town of Bryce.

    3
    « Factory style hotelling »

    While there is not much options at Bryce for lodging, this hotel has Zero personality, Zero charm, Zero experience but 100% not worth the price. There are many cute inns, ranches and B&Bs a little outside the park if you don't mind driving 10 min. Everything runs like a factory to turn ppl in and get them out. But, room was clean and beds were comfy. Hotel smelled like antiseptic and breakfast was standard and mediocre at best (all processed) For the level of service and experience, it should be half the price. They simply take advantage of lack of options in the area and hike up prices for naive families.

    5
    « Nice hotel near the canyon »

    This is a rather new hotel located near the entrance to Bryce Canyon National Park. The rooms are clean, spacious and comfortable. A hearty breakfast is served every morning for guests. The hotel has laundry facilities, a pool and hot tub. There is a shuttle stop on the property to take you into the park if desired. The fee is included in your park pass. There are stores and restaurants located across the street at Ruby's Inn as well as on the property. We would stay here again.

    4
    « It was fine »

    We stayed for 2 nights. I think other reviews echoed our experience. The hotel is nice, wouldn't classify it as grand. It's clean and seems well maintained. The sofa beds stink and since it's brought up numerous times you would think they would address it. Ours was missing a spring at the bottom. Kids were forced to sleep together which wasn't the plan. Breakfast was fine. Fast and had options. Rooms are a little darker than prefer. Everything seemed clean and in good shape (except sofa bed). Since there really aren't too many options this is probably the best in town. Would stay again.

  • 4
    « Best Western Plus »

    This is one of two Best Western Hotels owned by the local family in Bryce. It appears newer and larger than the Best Western Plus Ruby's Inn which is across the street. For clarity sake as the names are confusing, the hotel I am rating is on the side of the street where the Sinclair station and shops are located. The other, Ruby's Inn, contains the main restaurant, grocery store, and fast food restaurant all on that side of the street. This hotel was excellent and our room was particularly large. Not sure why, or maybe they all are that large, but it was very comfortable and well maintained. The room gets a 5 rating. The breakfast that was included does not rate well; it is the same type breakfast served at most hotels, a couple of hot dishes, various breads and fruits. The first day we ate a little late, and everything was bad: the eggs were dry and inedible....and I can usually eat anything. The potatoes were like bricks; the biscuit was the quality of desert sand and the gravy....wheat paste...was just as bad. Grapefruit, thankfully, was some of the best I have ever eaten. The second day we had breakfast right after the place opened and it was better. Not great but better. Eggs were okay but not dry, the potatoes were softer, the biscuit was just plain bad so the recipe needs changing (I make a much better biscuit at home), and the grapefruit continued to be superb. I would stay here again because the room was so nice and I can live without a great breakfast. Overall, because of the breakfast, I have to give it 4 instead of 5.

    5
    « A beatiful hotel near Bryce Canyon »

    We stayed one night in late July (27.07.16) at the hotel as part of our visit to Bryce Canyon. Amazing design, the charming room (2 Queen beds) was clean and very spacious (45 square meters). Breakfast was reasonable. The hotel is located at the entrance to Bryce Canyon and across the street there is a shopping complex and restaurants. During the summer (Wednesday-Saturday) there is a rodeo show next to the hotel (Bryce Canyon Country Rodeo), the show was OK but very amateurish. We really enjoyed our stay at the hotel and therefore strongly recommend (the price is not cheap: $ 253).

    4
    « Nice hotel close to Bryce Canyon »

    We stayed here for one night while on a road trip around southern Utah and northern Arizona. There are very limited places to stay in this area, and this seemed one of the best - quite expensive for what is a standard hotel room with 2 queen beds, but we ended up with a fairly large room. It's a nice hotel with a pool, and the breakfast was pretty decent. What we were not impressed with were some of the check-in staff - the guy who dealt with us was ok, but some of the others sounded abrupt and off-hand, especially when dealing with foreign visitors. And when our room key-card didn't work, and I went to reception to sort it out, the woman barely acknowledged me and didn't apologise for the inconvenience. Not great customer service. By the way, Bryce Canyon is amazing, wish we'd had longer to explore it more. There's a great little pizza place inside the park, near the main lodge.

    4
    « Bryce Canyon »

    The hotel was located at the entrance to Bryce Canyon and very close for other venues around the park. Breakfast was good and I liked the ease of using the parking area. Everything we needed was either across the street or very nearby. Better than most hotels.

    4
    « Average hotel »

    Recently have vistied Grand Canyon and Zion National Park = USA, during my toru, was stated in this hotel for one night, there are many hotels sourrinding this hotel, but breakfast place is away from hotel, they have only one place for breakfast, there is no room service and very slow speed of WIFI, it's OK for one night but not so good, area is good room is good but no services.

    5
    « Great place to visit Bryce Canyon National Park »

    We visit Bryce Canyon National Park in july.We stay two nights at this hotel. The room was perfect. The souvenir shop near the main lobby as a lot of hand craft souvenir, in fact it was the best souvenir shop we have seen in our two weeks holidays. We can by wine from a small shop. We can use the free shuttle to the Bryce Canyon National Park just in front of the hotel.

    4
    « Great location, nice hotel. »

    We stayed here while visiting Bryce Canyon. Perfect Location right outside the Canyon. Woke up early to see sunrise in the Canyon, less than a 5 minute drive. Check in was easy, staff was pleasant and welcoming, room was spacious and very comfortable. The breakfast buffet was good. Overall, a fabulous stay. Would definitely return. Good value for the price!

    5
    « Beautiful new hotel at Bryce Canyon »

    Just outside Bryce Canyon National Park, across the street from it's sister Ruby's Inn, this new hotel was very comfortable. We really enjoyed the breakfast buffet in the morning and hot tub in the evening. The exercise room was almost completely out of order - all of the machines appeared to be home models and had already been worn out completely, so we went for a walk instead (the altitude was too high to run.)

    4
    « short stop »

    We didn't have much time there, so we can only say that the room was nice and breakfast good. Staff at check-in were friendly and helpful. It's a very big hotel and the system of the lift to get to the right floor was a bit confusing.

    5
    « Good location - quieter option than Ruby's »

    We stayed here as it was quieter - just over the road from Ruby's and next to The Rodeo ground. Easy to go over to the Ruby's area where there was a restaurant, shopping facilities and other lodging. Rooms were well equipped, clean and quiet. Plenty of free parking. Breakfast was a well stocked Buffett - plan your timing as coach parties leave early to the restaurant can get busy. Good value and an excellent location just on the edge of the National Park.

  • 5
    « Great hotel near Bryce Canyon »

    Larger size rooms and bathrooms for a moderate hotel with lots of amenities. The staff was very friendly and helpful. We especially liked the morning breakfast. Hotel has a shuttle stop right outside so it makes it easy to get into Bryce Canyon. Be sure to have your park pass first!!! Hotel is also close to dining and activities outside of Bryce Canyon.

    3
    « Nice but.. »

    I would have given this hotel a 5 because it's very nice, with clean spacious rooms. It's modern and has all the convenience you would want for a great stay. The breakfast buffet was amazing and it's super convenient to Bryce Canyon. However, i have to give 3 stars because I got stuck with the sofa bed. It was SO uncomfortable and broken. It ruined my day!!! And got no sleep! We are a family of 5 so a sofa bed is important! If you have a family of 5, consider 2 rooms or somewhere else!

    5
    « Vacation stop »

    This hotel is convenient to the park and the rooms are huge! The beds were comfortable with good linens. There was a desk, and the wifi was good. The hotel is new and very lovely. They had the best breakfast of any hotel on the trip. Service was good and the had all the amenities. We were with another couple and we were all very pleased.

    2
    « Overpriced given motel-like feel to rooms »

    Paid $280 via booking.com Positives: The lobby, staff and food were all fine. Swimming pool and hot tub are medium sized and enjoyable. Cons: As with all BWs I've stayed at I felt the rooms had a cheap motel-like feel reminiscent of a $80 room not a $280 room. I'm not that bothered about the room size too much if it has a nice ambiance (light, fresh, style, quality fittings, view etc), however the room was drab and stuffy

    2
    « The name "grand hotel" not justified »

    Hotel clean and nice but without any charme: no Restaurant, no Hotel bar, even not allowed to drink something in the Lobby area. Absolutely no hospitality! Breakfast included but of very bad quality. Stressy buffet, stuff waiting to clean up tables.

    5
    « Great Place to Stay »

    We love Best Westerns. They are usually really nice hotels, and we love the free breakfasts. The rooms at the Bryce Canyon BW were really great. One of the best bathrooms. We love it when the sinks are in a separate room. This one had double sinks and a huge counter. Breakfast was very good, but very crowded. Great location--the shuttle picks up right at the hotel. We recommend this hotel. Internet is slow.

    4
    « Close to Park, clean, roomy, free big breakfast..a bit pricy but worth it! »

    We stayed 2 nights in a deluxe suite room. It was huge. 2 very comfy queen beds and a sitting area with a totally uncomfortable pull out sofa. My son didn't sleep great, but it was only 2 nights out of 10. The room was a little pricy, 300+, but did include a nice breakfast and was large. Lots of nice towels. We didn't try the pool. We were only 5-10 minutes from the park. Not a lot of food options in area. I would recommend eating in the park at the Bryce Lodge. Nice fresh food at reasonable prices. Especially for lunch. Based on how the other hotels looked outside the park, this was the best place to stay.

    5
    « Brand new hotel with a pretty good complimentary buffet breakfast »

    Brand new hotel with a pretty good complimentary buffet breakfast. Nicely appointed rooms that are cleaned very well. Rodeo grounds are right across the street. Nice pool and jacuzzi area...Nice laundry room...no change machine! The main area of Bryce City is a short walk from hotel. Ruby's restaurants, shops and another hotel. You can buy your Bryce Canyon admission permit here at Ruby's Best Western Hotel. No restaurant on premises and not a lot of choices for restaurants. I think Ruby's own pretty much everything around here including this hotel. There is a shuttle stop here to Bryce Canyon entrance.

    4
    « Comfortable, quiet hotel near the NP Vis Ctr »

    We stayed 2 nites in a 2 Q room, upper floor, facing the front. Rooms are spaciios, beds were comfortable, ac effective in 100F+ heat. Hotel shuttle to the NP V Ctr is across the s street at BW Ruby's complex. Or, if its early before 9am, drive 5 minutes and 2 miles to the NP Vis Ct and then take the V Ctr shuttle to park stops and trail heads. Walk the narrows with poles early, check w NP for flash flood conditions in the morning, before 930 when it becomes crowded. BW owns the area. Ruby's Inn is across the street with a mediocre rest buffet and an adjacent Ruby's fast food burger/franks place. There also is an adajacent RV couple and A ruby's Western dinner show with an overpriced dinner. Best place to eat is nearby Bryce Canyon Pined Motel a, about a 7 minute drive and about 1 mile N of the Subway. Yes there is a Subway nearby which is a far better alternative than the BW Ruby options.

    4
    « Best Western Plus Bryce Canyon Grand Hotel »

    This hotel was one of the only one's close to the entrance of the Park. The room was clean. The only thing disappointing to us was no breakfast. There was a restaurant on location, but my husband hurt his knee and we wanted something to take back to the room.

  • 2
    « Poor service »

    Rooms are fine and spacious. Wifi is terrible. The reception staff are very unhelpful and feel they need to provide the minimum of service and are just not forthcoming in any way about the hotel or the local area. Bryce itself is simply amazing

    3
    « Big rooms but Noisy »

    Great location a few minutes from the park entrance and next to little village with gift shops, ice cream etc.Two queens with a pullout. Room was a nice size. Pullout was awful. My 11 yr old couldn't sleep on it . Hotel gave us a rollaway instead. Problem here is the noise. When people walk in the room above it sounds like a bowling alley! Walls also paper thin. Amazing that they don't take this into account when they build these hotels and plan on charging $300 a night. If you need quiet, this is not the place for you. Pool and hot tub very nice and kept very clean. Problem here is there are only about 20 lounge chairs! Everyone comes back from hiking and wants to go in the pool. We never got a chair by the pool. They were always all taken. Free breakfast the usual stuff. You can get hot eggs if you catch them putting a fresh tray out.

    3
    « Limited Options in Bryce Canyon City »

    While Bryce Canyon is a stunning park, guest accommodations and food services are extremely limited. Bryce Canyon City is dominated now by Best Western. The hotel is minimal and services are limited. It's functional at best. In/our of the hotel was straightforward and simple, breakfast was adequate. This is the best choice in Bryce Canyon City. You have to search far and wide for food and drink, however.

    4
    « No surprises for better or worse, not even the relatively high price »

    Just what you'd expect from a decent chain hotel - impersonal, (very) clean, efficient. I cannot fault the place. Room was good. Bathroom ok. linens and towels - fine. Breakfast - ok, though I'd prefer more fresh vegetables and fruits, and a variety of cheeses. Price - on the higher side probably due to lack of competition. Would I go back? Yes - due to what I perceive as lack of competition...

    5
    « Roomy, clean, convenient. »

    The rooms were large and roomy. We requested four rooms near each other and received four adjoining rooms with connecting doors. They had a convenient little bank of computers and printers. Well-maintained laundry facilities and a convenient pool in the center of the hotel capped off the amenities. Good hearty breakfast, right down the street from Bryce, we should have stayed another day.

    4
    « Great option at Bryce »

    This hotel is a great (probably the best) option for lodging around Bryce in my opinion. The hotel was new, clean, and in very close and in easy proximity to the park. It was VERY easy to hop in the car for trips back and forth to Bryce, and there was no issue driving in the early morning or evening for sunrise/sunset. My daughters really enjoyed a pool and hot tub break each day and the breakfast was a nice way to start the day (especially given the REALLY limited dining options in the area). Our one complaint was that the air conditioning unit was loud and did not have the feature to keep the fan on. It was a little difficult to sleep with the intermittent noise.

    4
    « Pleasantly Surprised »

    Awesome! Not the Best Western a Northeasterner is used to. Pricey, but it's the only gig in town except for Ruby's. This property is owned by Ruby's too. Nicely decorated, clean and convenient. Wish they had a restaurant on premise. Breakfast was fair but included. Pool looked nice but small.

    2
    « Noisy »

    The main building is built around an outdoor pool. Many rooms face directly the pool which is open until 10pm. Too bad if you want to go to bed early, say to hike at sunrise. The floors are ultra thin, very poorly made: you hear your upper neighbors stomping around, especially the kids. Request an upper floor.

    5
    « Outstanding. New, clean and convenient. »

    Summary: We stayed here for one night while visiting Bryce Canyon. The breakfast buffet was quite large and staffed very well. We were really impressed with this hotel, and it's too bad we had to leave after one day. Room: The room that we stayed in was very large, neat and clean. Staff: Wonderful. Overall value: Really good. We've paid more for places not nearly as nice. Location: Perfect. ~5 minutes from the park entrance and 2 minutes from stores. Would I stay here again: Yes.

    5
    « Best of Bryce »

    We stopped here on our way back to Salt Lake City, with the intention of visiting the amphitheatre the following morning. This was the only hotel that asked for a voucher or confirmation on our travels. The reception area is vast, and spacious, so no problem checking in trying to avoid other guests. The room was good, with a reasonable view. Air conditioning was good, as was the breakfast the following morning. Pretty much all you could eat! No problems here at all.

  • 4
    « A Wonderful Home Base from which to Explore the Area »

    Stayed just one night travelling with four other adults and four kids, this Best Western more than met our needs. Book at least a couple of days to allow yourself the time to experience the canyon at different times of day and to see the area's other points of interest, especially if you have never been to this art of the world. It's proximity to Bryce Canyon National Park and other local attractions is most convenient and the hotel itself is warm, comfortable, is tastefully Western in decor. Wonderful buffet breakfast and the hotel's staff is friendly, efficient, and helpful. I'd gladly return but book more time at this hotel because the area offers so much to see.

    4
    « Nice hotel but lacked the personal touch »

    Cannot fault the hotel, rooms were great, and everything else was good. Obviously caters for numerous coach trips passing through so to big, busy and impersonal for me. Horses for courses as they say. Ideally located for Bryce National Park.

    4
    « Convenient to park. »

    Probably the best asset of this hotel is the location next to Bryce Canyon NP. We stayed in this hotel about 10 years ago and it seems to have grown since then. This is a huge complex. There are lots of rooms, a couple of restaurants. Several shops and more. Our room is in the main building and close to the indoor pool. Our room was clean, well lit and we had a microwave and refrigerator. A nice addition is 2 luggage racks. For the life of me, I don't understand why hotels that cater to couples and/or families only have one luggage rack. The negatives: the carpet in the bath area is "threadbare". The fluorescent lights are ugly and take a while to be fully lit. The halls are noisy It's ok for one night, but it's not as nice as the other Best Western that is close by.

    4
    « VISITING NATIONAL PARKS »

    Bryce Canyon is beautiful, the formation of the rocks and the colors are fantastic. I recommend this trip to young families, so they can enjoy hiking, The hotel has a nice restaurant, and store with a lot of reading material about the canyon.

    4
    « Best hotel option in Bryce a little removed from everything ruby's »

    Bryce is dominated by Ruby's. As soon as you drive in, you'll see that. This bw is a little removed from all of the ruby's stuff which I liked. The rooms are large and worked for us. The pool and hot tub we were very nice. There is a nice little patio with tables and a fire pit next to the pool. We tried to have lunch there one day, but unfortunately it was too windy.

    4
    « Pleasantly Surprised »

    Stayed with my son while on vacation visiting Bryce. The close proximity to the park entrance was super convenient and the included breakfast bar was a fantastic start to our days! Overall very happy!

    5
    « Loved it. »

    It has been a year since we stayed there but it was a really nice place. They served an awesome breakfast. I would recommend this hotel to anyone. Convenient to Lake Powell which the reason we were there.I don't remember the actual date but it was late enough in the season that the rates were reduced. That was a very nice perk.

    5
    « Nice hotel near Bryce Canyon National Park »

    I stayed at this hotel while touring Bryce Canyon National Park. It is centrally located in Bryce Canyon City. Restaurants and shops are withing walking distance. Also, the bus service is convenient. You can walk over to the main terminal or drive a short distance with your car and park in the bus terminal parking lot. My room was nice and quiet. I got a good night's sleep every night I was there. The free breakfast every morning was excellent.

    4
    « Good hotel for visiting Bryce »

    Hotel is good, rooms are cleans and wide and the personnel is efficient and polite. Location is very convenient as it is only 5 minutes driving from Bryce Canyon park entrance. It is probably the best choice where to stay in Bryce. Breakfast is included in the room rates and it is quite good; as usual there is the problem if limited space for the size of the hotel and therefore you should expect to wait a little bit before having breakfast

    3
    « Typical hotel with breakfast included »

    Clean hotel, nothing special except the grand breakfast buffet included with your stay. Can get crowded and may be difficult to find a table. There are not many options around Bryce for lodging and its close to the park. There is a nice pool for families to swim during their stay.

  • 3
    « Nothing Fancy, Clean and OK Location. »

    Nice hotel. The location is ok. Service is ok. There is not much choice in that area, so this nice and clean hotel is acceptable. If I have a chance to go back there I will choose a different hotel. The other one is located in the Bryce Canyon and the price is pretty much the same, but much BETTER location.

    3
    « A place to stay »

    Very close to park entrance but not a memorable place. Stayed one night, and could hear the bathroom, shower and sneezes from the rooms around us. Busy and small breakfast area. At least parking was free.

    4
    « Good Hotel for Stay in Bryce »

    The hotel is located just a few minutes drive to the entrance of the Bryce Canyon NP. With spacious parking lot, the hotel has nice and clean room with comfortable beds. The front desk people were not very warm, and the restaurant for breakfast is crowded. So we had to finish the food outside under the strong sunshine.

    4
    « Okay »

    Room was nice. But I could hear the people who stayed above us as they walked around. The front desk people were not very warm. They use interns from different countries. Close to Ruby's restaurant accross the street.

    4
    « Decent option if you can't go camping in/near Bryce Canyon. »

    A decent option if camping isn't a possibility when visiting Bryce Canyon. Very close to park entrance/shuttle service and across the street from the Rodeo, which was a bug hit with our 5 and 7 year olds.

    5
    « Spacious great hotel in excellent location to Bryce canyon »

    The rooms are so large and nice. comfortable beds and clean rooms. It is just a few minutes drive to the Byrce canyon entrance. We arrived late evening and were in time for sunset. The entrance fee is not for late hours and we could check the sunset out. Next day we checked the rest of the spots. This property is well maintained. I loved the breakfast. The eggs were done well and not running like in other places.There were several people in the breakfast area. They all wore gloves and the cleaning person wore a face mask as well . The place was clean and stocked thru the busy morning. It is close to the little shopping area so we could spend some time in the late evening/night. My daughter loved the ice cream shop with it's unique flavored icecream.

    4
    « Bryce Best Western Plus »

    The hotel was good in that it offered a clean room and a pool. Breakfast was free and was just okay. I'm not a fan of buffets with other people coughing on my food. We didn't find a cocktail lounge to relax in, and dinner on the property wasn't available either. If you want more than a bed, stay at Ruby's Inn, where all the action is.

    4
    « Nice hotel w/ great breakfast »

    Upon arrival, we were given our room keys. When we got to our room we were disappointed to see the room was not ready (even though we checked in well after check-in time). Thankfully, the front desk was very accommodating and apologetic. They quickly gave us another room. They room was spacious and the pool (while small) was nice. The best part was the huge complimentary breakfast the next morning. Lots of fresh fruits and hot options too. I'm told (and could tell too) that is Best Western is the nicer of the two in Ruby's Inn.

    4
    « Brown »

    Accommodation choices here are really limited and this is about your best bet. It's a very vanilla Best Western in both amenities and decor. Small pool in a prison type arrangement, dark corridors and rooms and swirly carpet, all circa 1980. The staff though we're cheerful and helpful and the "Denny's" style breakfast was solid with a huge selection. With some updating this could be a much nicer hotel, although with zero competition I can see why they haven't bothered

    3
    « Minutes away from Bryce National Park »

    We had a great time in Bryce National Park and were happy to have found this hotel so near the entrance to the park. For a Best Western Hotel this property is more expensive than usual but there are not many other choices in this little tourist town. The property is obviously newer, everything was very clean. However, you must be aware that if you reserve a King sized room you be placed near the elevators, and you can hear everything in the hallway. In addition to this noisy location, the air conditioner and the fridge were so loud that every time they would kick in we would wake up. We hardly slept while we were there. It's so surprising that such a new property would not invest in better AC's and fridges. Also, there is very little cell reception in the area and the wifi is very dodgy. This wasn't a problem as we were trying to disconnect. The breakfast room was very popular and always filled, but everything kept on being restocked as soon as it ran out. The staff there was very friendly and courteous. However, our experience with the front desk was rather lack luster as the attendants there had no personality and had difficulty explaining things beyond their check-in speil. Next time we will probably stay in Torrey, a charming nearby town. There seemed to be several lodging choices (hotels, B & B's) there and more local cafes and restaurants that in the little "town" of Bryce.

  • 4
    « Nice hotel »

    We stayed here on our first trip to America. Nice staff, clean room and there's a pool. We were also very very impressed with the free breakfasts every morning. So much choice! The location of this hotel is also perfect only a short drive to Bryce but there are also press shuttle buses very frequently to and from the hotel. Only letdown was that we were in the ground floor and in the morning other guests were very inconsiderate and loud walking past our room as it was close to the lift at 05:30 am each day and woke us up.

    4
    « Clean hotel, great location, not as crazy as main Ruby's across the street »

    I was a bit afraid about staying in the Ruby's run tourist town outside of the national park, but we wanted to be close by and have a pool - worked out great. Because it costs a little more than the other Ruby's lodging, it seemed less chaotic. You are across the street from the restaurants and general store, so the parking lot is calm and generally empty of people. Breakfast was standard fair, but well maintained. Pool was nice. Room was clean and modern. You can't beat the location to the national park, much better than driving back and forth to Tropic.

    4
    « A very nice hotel, with comfortable big rooms »

    We were traveling to Bryce National Park just like most people who are here. The hotel itself is very nice, clean, large and very well maintained. Plenty of parking. The front desk staff was not super friendly, but not rude. Just very mechanical. The rooms themselves were very big, clean and comfortable. Only two complaints about the room. The first is that the fridge didn't work well, it went on and off. There was a rough stain on the carpet. The pool and jacuzzi area was very nice. Breakfast was very good and much better than the food that can be found in Bryce's limited restaurants.

    4
    « Best choice in the area »

    This hotel appeared new on the outside but looked a bit dated on the inside. Room was clean, large with a nice bathroom. Breakfast was plentiful but crowded. In fact the dining area was so crowded, with no seats available, that they had us take our breakfast into a meeting room to eat. The area around Bryce does not offer much when it comes to lodging or food. Location was good, short drive to park entrance.

    4
    « Nice accommodations »

    Spent the night at the Bryce Canyon Grand Best Western Plus. I would rate this as above the average concept of a Best Western brand hotel. Spacious room, bath with double sinks and separate shower area, nice small pool, and free full breakfast. Convenient free town/Bryce Canyon National Park shuttle station in front. Our only concern was only one elevator for four floors and half of the hotel rooms had us always waiting.

    5
    « great winter retreat »

    We travel to Bryce Canyon each January for a couple of days and stay at the Bryce Canyon Hotel. We have been there 4-5 years in a row. Good service, low crowds, good buffet breakfast included. We typically enjoy the outdoor hot tub as well. Highly recommended. Discount prices available on-line during winter months

    4
    « Great location, EXCELLENT BREAKFAST!! »

    We stayed here for 1 night as part of National Parks tour. Good size room with frig. Excellent breakfast, variety of choices and even for me with food allergies (dairy & wheat) I found things to eat. Great location, very big. We enjoyed the hot tub and pool in the late afternoon/early evening ? hot tub was a little too hot for me. Great place to stay while visiting Bryce Canyon.

    4
    « Beutiful hotel. Very good location »

    The hotel has very beutiful lobby. Location is about 4 km from the park entrance. Very large rooms. Noisy airconditioning unit (but you do not need it at night because of the cool weather). Good WiFi connection but you have to reconnect when you return to the hotel. Good breakfast (No fresh vegetables). Comfortable beds. Expensive.

    5
    « Very nice! »

    This is the newest hotel outside of Bryce Canyon. It is spacious and modern. Room was big and clean. Nice pool area. Wifi was fast. Good, standard breakfast buffet included. There is a shuttle stop right outside if you don't want to drive into Bryce Canyon. It looks to be the best option in the area!

    3
    « Good experience-31/2 stars »

    Our room had a fridge and a microwave, and a small coffee maker. The room was fine. The bathroom has updated fixtures. The bath and toilet are in their own room separated from the double sinks. Hairdryer, soaps, shampoos are available. The bed is comfortable but the pillows are stuffed with foam and are "bouncy". Nice to have free wifi. We had a pretty good breakfast buffet of scrambled eggs, bacon, sausage, fresh fruit, hot and cold cereal, breads, coffee, juices. I liked that on the bottom floor next to the water fountains there is a water dispenser to fill our portable water bottles.

  • 5
    « Great place to stay, would return! »

    I'm so glad we chose this hotel and not Ruby's across the street. That place is a zoo! The Bryce Canyon Grand Hotel has spacious rooms, complimentary breakfast, outdoor pool/hot tub & fire pit. Hotel is near to grocery store & restaurants without being in the middle of the melee! If lodging directly above a grocery store, tourist trap gift store & restaurant appeals to you, stay at Ruby's instead. If you prefer it a bit quieter, stay here at the Bryce Canyon Grand!

    5
    « Trip with Granddaughter »

    The hotel was very nice, the location was ideal for what we wanted to accomplish, the pool was very nice and clean, the overall appearance was very nice, everything was in walking distance to the park shuttles and restaurants. Great value for the location.

    5
    « Very nice and clean »

    Stayed here to break up our camping trip and to be near Bryce to find camping the next morning. This place was very nice and I wish we could have had more nights here! Everything seemed clean and new. They even provided an extra bed for 3rd child without is even asking - a total surprise. Everyone on staff was friendly. Morning breakfast was a good variety (eggs, bacon, sausage, waffles, fruit etc), and even included biscuits and gravy, one of my favorites. We had to check out early to get a campsite at Bryce, but I wish we could have utilized our full time here! The park is very close to Bryce Canyon NP and it seemed like everyone staying at hotel was going to head to park. I think they even run a shuttle to the park if you don't want to drive your car in. Overall, hotel was great. Only downside was that it was a little pricey, especially given how little we used it, but at least it was a great place!

    3
    « Decebt »

    Large spacious rooms but everything is a bit dated. Ok for one or two night stay. Breakfast buffet was the usual continental fare, nothing worth mentioning. Not many options at Bryce, this is definitely among the better ones there. Check in time is 4pm.

    4
    « Overnight stay in Bryce Canyon »

    My family needed a hotel room for a 12 hour stay near Bryce Canyon National Park. We were zipping through the park en route to our next destination and only needed a place to sleep. This hotel gave us a very comfy and clean room, the nicest service, a great pool and it has a central and very convenient location. Free wifi, laundry room, refrigerator/freezer in room, daily breakfast...it offers all of the things that a traveler requires. It was quiet, mostly filled with families visiting the park and we all slept very well. My only complaint was that it was a LITTLE expensive for what it offered, but this is the high season for the park, so I can understand why.

    4
    « Great addition to the overnight options at Bryce National Park »

    A group of 6 friends recently stayed 2 nights at the Best Western PLUS Bryce Canyon Grand Hotel and all of us had a great experience. The lobby is beautiful, the check in was efficient and the rooms were comfortable and clean. While outside the gates of the national park, it is still close enough to be within the park in minutes. We used the laundry, the bool, hot tub and had breakfast two mornings--all were excellent. This hotel is set back a little from the road and offers more quiet and privacy over the other mega hotel site across the road.

    4
    « Good value »

    Had a standard queen but were surprised to receive an upgrade to a suite during the busy summer. Comfortable rooms and couch. Checkin and out was easy and many items were on the breakfast buffet. Wished we could have stayed more nights or had this hotel located at our other stops during the rest of the trip.

    5
    « Best spot in Bryce? Fourth of July »

    Really comfortable, great breakfast, great location next to rodeo. We saw incredible fireworks nearby. Impressed by my first Best Western stay. There is a lot more activity happening at the Best Western Ruby across the street, but I think this is the nicer property.

    4
    « Good size room. »

    This is a good size room with two queen beds, plenty of room to move about. The bedding is comfortable except they have very small pillows, almost half the size of normal pillows. There is a small fridge and tea/coffee machine. There is free Wifi. They have a restaurant on site, for guest. I suggest finding another location for your food as this was the worst breakfast meal I had. Everything was over cooked and rubbery. They did have some cereals and fresh fruit.

    3
    « The good, the bad, & the price »

    The good - Perfect location for a Bryce overnight. Room was large, excellent condition, nicely furnished & perfectly clean. Specifically liked the double sink vanity. Hotel lobby is inviting & hotel was quiet. Included breakfast - large selection & friendly staff The bad - Only a small outdoor pool - it gets cold up by Bryce at night even in the summer - so r the average tourist will not be able to get in their evening swim. The fitness room is small and sad looking. The front desk staff in the evening were polite & professional, by checkout the agent would not say good morning. The price - As other reviewers pointed out, Bryce does not have many choices & this hotel seems to be the best - so they charge top dollar like what you would pay at a fancy resort & instead receive a decent overnight motel. So if you want to stay in Bryce, this is the place. But there are other options if you don't ming travelling to your motel after a day at Bryce.

  • 5
    « Great location, large rooms, very new »

    My family of 4 stayed here in June 2016 for access to Bryce Canyon. The hotel is only about 1 mile from the park entrance so you can't beat the location unless you're inside the park. The hotel seems really new and everything is very clean. The rooms are quite large, which is great with 4 people and lots of luggage in the room. Nice TV and solid WiFi in the rooms. The pool area is quite nice as well with a good sized pool and hot tub. The breakfast is far beyond what I normally expect since it is included in the price. They had just about anything you could imagine -- eggs, bacon, sausage, oatmeal, pancakes, waffles, French toast, doughnuts, danishes, fresh fruit, yogurt, breads, muffins, etc. The spread was quite impressive and was a great way to charge up before a long day of hiking in Bryce! Note that there are 2 Best Western Plus hotels in the same area. The other one is Ruby's and we were SOOO glad we stayed at this one and not Ruby's. This hotel is away from all the insanity across the street. Ruby's area has a little of everything -- hotel, grocery store, gift shop, grocery store, restaurant, fast food place, etc. If is far too chaotic for our taste so if you like a little peace, do yourself a favor and stay at this hotel instead of Ruby's. There isn't much to eat around Bryce City so you're stuck with one of the Ruby's options or heading out of town as we did. If you drive 4 miles out of "town" there is Bryce Canyon Pines, which is pretty good but there is usually a long wait.

    3
    « Average for the price of a resort »

    Located just outside of Bryce Canyon Park, this is capitalistic greed at its worst. It is not a bad room, but nothing to write home about. 2 Queen beds and a small desk in the corner. The lighting is dim, especially in the bathroom. The TV stand has a small fridge and a microwave in the cabinet. There is a single side chair and a secretarial type chair at the desk. It is clean, if you don't mind a little peeling wallpaper. The lobby has a nice fireplace. But I really don't think you get much value for your money. I had a nice view of an RV park from my window, if you like looking at trailers and motor homes. We arrived at a little after 8PM. By the time we were checked in and headed out to get dinner, all area restaurants were closed and we had to microwave some TV dinners in our room without any utensils supplied by the hotel or plates, etc. There was a fitness center, but it did not have any free weights and the single cable machine was half broken. It also closed too early at 10 PM not giving us enough time to get a decent workout. If you want to listen to music, there is an extra charge of $10 per day. The girl that checked us in was offensively pompous.

    2
    « Water Leak in the room »

    We reported water leak at side of the bed. Room service tried to get rid of water by putting Air blower. Air Blower was running whole day. We could not even rest in the room. Problem did not resolve. Leak was massive. Almost ¼ inch at side of bed. They are trying to fix it temporarily and gave excuse that carpet was shampoo recently. I am sure water was coming from bathroom. It needs repair. They gave us different room. Definitely there was inconvenience due to this.

    4
    « Large, comfortable room »

    A spacious, well equipped room makes for an excellent home base when visiting Bryce Canyon. The breakfast was top-notch for this level of motel and always fully stocked. There was no view from the room we were in, but there is a nice pond next to the motel by the Shuttle Stop and you're in walking distance of pretty much everything Bryce Canyon City has to offer (which isn't much, though). The only major negative was that it had a very loud air conditioning unit.

    5
    « Attractive, roomy, comfortable »

    Conveniently located about 2 miles from the entrance to Bryce Canyon National Park, this newer hotel greets you with an attractive lobby complete with large fireplace and sitting area. Then it surprises you with a room that is considerably larger than the average mid-priced hotel. Then it coddles you with comfortable beds and a quiet and effective A/C system. There were 2 sinks that were separate from the shower/toilet room, so more than 1 person can get ready at a time in the morning. The breakfast buffet area is quite large, and yet we had to wait a little while to get in because we ran into a large tour group that took up most of the space. They ask for your room number before you can get into the buffet, but there is lots to choose from once you're there, hot and cold, from waffles to fresh fruit, all very good. There is a pool and spa outside which we didn't use. We also didn't run into any issues, so our contact with staff was limited. We had 3 meals at the buffet across the street at the Best Western Ruby's. The food there is average to good, a little pricey, but it was a convenient place for us. This hotel is not cheap during the summer season, but for us it was an excellent property.

    4
    « Mixed feelings on this hotel »

    I loved the lobby of this hotel and staff were friendly. The rooms were nice and the location was convenient. My issues with the hotel were two things that made our stay less pleasant - the first was the air conditioning unit. This thing sounded like a jet plane taking off each time it went on (which was too often in my opinion) and it really ruined my sleep. The second was the refrigerator did not work very well. While in the room it's fine enough to use ice but when trying to chill water in anticipation of day hikes it was a problem. Breakfast was large and tasted fine. I really liked the hotel and everything about it except the two things I listed, but they did take away the our stay. Perhaps it was just an issue in our particular room.

    5
    « Really nice Best Western »

    Built in the Western style with a rock fireplace. Very well done. They include breakfast and have great AC in the rooms. The rooms are great with nice bedding and amenities. They have a frig and a microwave. There is also free wi-fi. They also have a nice pool. It is in a great location as well. I would say it is the gateway to Bryce Canyon National Park.

    4
    « Didnt start well - but got a whole lot better »

    After a 400 mile cross country trip and 10 hours + on the road what you don't want is a problem booking into a hotel you had arranged some fur months earlier...but guess what people this is what happened! We booked a two bedroom suite but on arrival what we had was a two room suite, with one bedroom. As I was traveling with my mother-in-law and my husband this just wasn't going to work - we are close but not that close! When we explained the problem to the reception they explained there were no two bedroom suites in the hotel so somewhere along the line the description had gone wrong. As we were so tired I bought another room and a day later the hotel company I booked through refunded me one room to my card so all turned out well. The rooms themselves are great - really big and very comfortable beds. Washing area was all you needed with a good supply of toiletries. The breakfast was really good - it had everything you could possibly want from fruit and cereal to cooked food and even a waffle machine to make your own waffles! There is a store just across the street with everything you could possibly want, plus an activities desk to book horse-riding etc. After our initial hiccup we had a great couple of nights in the hotel and would recommend this to anyone staying.

    5
    « Wow! »

    Loved the location. Our room faced the Rodeo! The rooms were nice, clean and spacious! Hot breakfast and coffee was fresh. The staff were pleasant and knowledgeable about the park. Lovely place to stay but beware food choices aren't great (hotel breakfast is great.) The Food in Ruby's grocery store is over priced and the restaurants aren't that great. Bryce Canyon National Park is beautiful! This is the place to stay.

    5
    « Will stay again if we visit Bryce Canyon National Park in the future »

    It is a great hotel to stay for a road trip. Price is higher than others but worth it. It is very comfortable and is close to shuttle bus to Bryce Canyon National Park--right cross street in the Ruby's Inn. Will stay in this hotel again.

  • 5
    « Great location, roomy and clean »

    Great location - close to the entrance of the park, near restaurants. The reception desk person was great, the room was very spacious with a microwave, included a full breakfast buffet (a lot of choices, plenty of tables, good service). Either the bed or the pillows were not too comfortable. Could have slept better.

    4
    « Huge rooms »

    Very comfy queen beds. Three of us and a whole lot of luggage fitted in. Double wash basins were a plus. It's located right outside the entrance to Bryce NP. Breakfast buffet was ample but boring with the same food each morning. Just a little thought would make it more interesting. Staff were polite but many did not know the area and unable to answer simple questions. Bit more training would help!

    4
    « Great time just a few yards outside of the Bryce Canyon park main entrance »

    We weren't able to stay in the cabins inside the park that night, so a stay at the Best Western Plus was our next choice. Great option! Right across the street from Ruby's - we took advantage of the pool on a hot day - great for the kids, plus did a load of laundry in the guest laundromat, which had new machines and detergent vending machine. Small gym with a few cardio machines and a cable multi-station. Great hot breakfast buffet included in our rate was a big hit. Used the business center to look up something online and printed out on the laser printers in there - no charge, everything worked great. Friendly and helpful staff. Clean room, AC worked great, microwave and clean fridge with freezer, flat screen TV. Definitely a recommend from this crew.

    4
    « Large, comfortable rooms with a huge lobby »

    Three of us spent two nights at the Bryce Canyon Grand Best Western hotel in June of 1916. The rooms were spacious and well appointed. The rollaway was quite comfortable. The hotel is located close to the entrance of Bryce Canyon National Park and across the street from a rodeo and the only restaurants in the area. The continental breakfast was large, looked great, however many of the warm items were anything but warm. The pool was small in size for this size hotel, but fun to use on a hot June day. I liked the many western paintings along the hallways of the hotel. This hotel is relatively new. On Thursday our room was $100 more than on Friday night. Not sure why. The hotel is not cheap, but nothing is in Bryce.

    4
    « 25 things you must know about the Bryce Canyon Grand Hotel »

    1. This is the biggest, and most modern hotel in Bryce, 2 miles from the entrance to national park. 2. Only 7 years old, the 4 story hotel is located about an 8 minute walk from downtown Bryce, with its many restaurants, and the free bus shuttle to enter the park. 3. Huge parking lot, with immediate road around hotel lacking sidewalks, and a large pond in front of the hotel. 4. The 4 story hotel is shaped like a triangle, with the sides being the lobby with breakfast area, the north tower and the south tower, and designed to fit into the woods environment. 5. We reserved at least two months in advance, and arrived the last week of April, with cloudy skies, high winds and snow flurries. Fog and mist in the mornings in the park 2 miles away. 6. Our third floor room faced the interior courtyard with its pool and spa, both closed due to the very cold weather -not too many takers for swimming under snow flurries! 7. Four story towers, with interior corridors and no balconies -nobody wants to shovel snow off the decks during the long winters here at 8,000 feet elevation. 8. Odd number rooms face the interior courtyard, while even number rooms face the outside, with the parking lots, and barren grassland. No rooms have any view of Bryce Canyon National Park, 2 miles away, as the area is relatively level. 9. Rooms are huge, with two queen beds, and a separate area for loveseat and fully padded sitting chair. Plenty of empty space area around the clean and comfortable beds. 10. Clean, relatively new carpet with little padding but good sound insulation -minimal noise from the upstairs neighbors, but that may change in the summer when the kids are out of school! 11. Rooms equipped with flat screen cable TV, free wifi, microwave oven, coffee maker, mini refrigerator. Single large window opened about 6". 12. Quiet modern AC/heater unit -it can get hot here in the summers. 13. Large double sink with marble countertop. Only shower, no bathtub in separate room with toilet. 14. Computer kiosks, business center, lobby fireplace, exercise room, coin operated laundry room with multiple washers and dryers and detergent, outside firepit, pool with lounge chairs, and spa. 15. Complimentary breakfast buffet for guests 630-930am, each morning, with potatoes, sausage, bacon, scrambled eggs, waffles, pancakes, juices, fruits, and pastries. 16. Exceptional service, and kudos to Crystelle (spelling?) and Rev for rapid clearing the plates and dishware from hundreds of dining guests during breakfast. 17. Beverage and ice machines located on each of the 4 floors near the elevator. 18. We ate 2 dinners at Ruby's Inn, the best restaurant around, an 8 minute walk from the hotel. We drove, as walking not advisable, due to lack of sidewalks next to hotel and high winds in late April in the afternoon/evenings. 19. Main competitor would be the Bryce Canyon Lodge 6 miles away, 4 miles inside the park, easy walking distance to the main attraction: the Navajo Trail from Sunrise to Sunset Points, going into the Bryce amphitheater. 20. Bryce Canyon Lodge is more expensive than the Grand Hotel, and you are paying for location. No TV, no free breakfast, nor wifi in the rustic cabins of the Lodge, and the local restaurant is expensive with limited offerings. 21. Older, two story Bryce View Lodge next door to the Grand Hotel, for those wanting to save some bucks. 22. Yes, we would come again, as this 7 year hotel is clean, comfortable with all the amenities of a modern hotel. Only drawback would be that there are no park views, only views of the parking lot.

    4
    « Comfortable stop »

    We stayed 1 night -3 adults and 2 children in a room with two wide beds - so had plenty of place. The stay was comfortable enough, though we had to go to network hotel for dinner. The breakfast was somewhat crowded, but we had a substantial choice for adults and for children though.

    5
    « Awesome! »

    This place was great. Very friendly staff. Very comfortable rooms. Awesome breakfast. We over ate, but it was totally worth it. The hotel is also only 5 minutes from the park entrance which makes it really convenient. It also close to the shuttle stops for the park.

    3
    « Great Location and room , disappointed with service »

    Large expensive rooms , great location, front desk staff very helpful, but free breakfast was not good !!! All staff were polite but many clearly inexperienced. Apart from the outside pool there are no services, no drinks served, no room service .

    4
    « Good option for visiting Bryce »

    This is the 2nd time we've stayed here and weren't disappointed either time. The property is located about 2 miles from the entrance to Bryce and is as nice today as it was when we were first there 7 years ago and it was new. They've really kept it up well. Our room with 2 queens was spacious and comfortable. The breakfast buffet is quite diverse with hot and cold cereals, eggs, pancakes, waffles, French toast, bacon, sausage, fruit, biscuits, gravy and pastry options. It is monitored - when you enter you have to let them know your room number, but that didn't bother us. The only reason I didn't give 5 stars is that one of their washing machines was out of order the entire time we were there (4 days). This is a large property and they need to insure all machines working. But I would definitely stay here again!

    5
    « Best place to stay when visiting Bryce Canyon »

    We stayed at the Best Western Plus during our recent trip to Bryce Canyon. It is by far the nicest accommodation near the park. Our room was clean, staff was friendly, and breakfast selections were plentiful. We appreciated the proximity to the park entrance. Wished there were more restaurant choices in the area!!

  • 5
    « Great hotel »

    After a bad experience at a BW in another city the night before, we were pleasantly surprised by the BW Plus Bryce Canyon. The room was very nice and very spacious. The staff was very friendly and helpful. The location is great. The room was a little expensive for a BW, but I think I got my money's worth.

    3
    « Not many other options... »

    This hotel really sticks to its 11am check-out/4pm check-in rule...no exceptions, with a lobby full of guests waiting for their rooms to be ready at 3:58pm after checking in. Upon finally getting to our room, we found dirty towels in the bathroom and dirty sheets on the bed. The front desk was quick to get someone up to rectify the issue. The manager was nice when we were finally able to talk to him the next day and seemed genuinely bothered by our experience. The rest of the stay was uneventful once we got clean sheets on the bed. Facilities are nice, breakfast is perfectly suitable to kick-off a day on the trails. Here's the deal with Bryce Canyon City and its lodging options; the town is owned by one family, including all of the hotels and restaurants....makes it difficult to strive to be the best when the only competition is yourself. Average hotel, but the best of the options in Bryce Canyon City.

    5
    « Bryce Canyon Grand Lodge »

    We have stayed at the Grand Lodge several times and it is always a great experience. From the great entry and friendly and helpful staff to the nice rooms, lovely swimming pool area and the breakfast buffet, it is always a good experience. The breakfast buffet has lots of choices including healthy items such as oatmeal, fruit and yogurt.

    5
    « Great location close to Bryce Canyon NP »

    I booked this hotel last minute after a visit to Bryce Canyon NP in March. The rooms were clean, spacious, comfortable beds, location was excellent. Breakfast was included with my stay and it was also great. I highly recommend staying here if you visit Bryce

    3
    « Good facility, very disappointing service »

    Staff needs much more training; a nice new hotel is no excuse for poor service. The building and rooms are nice and new, and the outdoor pool and jacuzzi are very pleasant. Many of the staff seem not to speak English, but also don't seem very eager to try to please; we received a room that hadn't been completely cleaned even after we're made to wait for it to be prepared for us. Receptionists, who seem very presentable and well-spoken, couldn't be bothered to be friendly or nice or even mildly apologetic about the room's condition.

    3
    « Typical Best Western: Clean, Convenient, Rather Expensive for What You Get »

    The best part is how close it was to the small, fun, local rodeo. Other than that, a completely unremarkable experience. Loud, noisy kids constantly at the pool, a strangely confusing layout, no view whatsoever to speak of, and over $300 a night (with taxes). I generally post pics, but never felt compelled to take a single pic of anything.

    5
    « Best Bet for Bryce »

    If you want the best lodging in the area, look no further. The area motels are in another league. The hotel is newer and the rooms are absolutely huge and perfect for families. Our room had two queen beds plus a sleeper sofa, plus a fridge and microwave. The included breakfast is a perfect start to the day. Unlike most hotels offering complimentary breakfast, this Best Western fully staffs its breakfast with the nicest employees who keep everything clean and replenished. We did not like the hotel restaurant for dinner and had a hard time finding any good area restaurants. The fitness center is also lacking. If we returned, this is where we would stay. Makes me give Best Western a second look.

    4
    « Best Western Plus at Bryce Canyon »

    Staff is very nice, breakfast is excellent. Can walk to Bryce Canyon shuttle if so inclined. The main drawbacks are that the air conditioner is very loud and there is no restaurant on-site. However, the Ruby's Diner located in the BW Plus across the street is excellent.

    4
    « Big and next to a pond! »

    Very well located and large facility with a good feeling and great staff to welcome you! Also excellent breakfast and across the street from "brother" Best Western hotel which will have a full dining restaurant: wish the pool would be a big bigger and adequate for lap swimming.....

    5
    « Best Place to stay in Bryce city »

    Stayed in this hotel to see Bryce Canyon which is only about 1 mile from this hotel. The room is very clean. The free breakfast was a big plus. The front desk clerk, Sherida, gave all the infos we needed checking in. One piece of advice ,the area is about 90 miles from the nearest Walmart so make sure you got everything you needed for your trip.

  • 5
    « Nice Hotel close to Bryce Canyon »

    My sister and I stayed here for 3 nights during our trip through the National Parks. We were very pleased with this hotel which allowed us to check in early 10:45 AM. This allowed us to stop for lunch at Clarke's in Tropic, UT before heading over to Bryce Canyon. The rooms were large and roomy. The complimentary breakfast had a decent variety each day. The staff was friendly and always greeted guests with a smile. I'm not a big hiker so the hotel's distance to Bryce Canyon was perfect for dropping my sister off for hikes and picking her up later.

    4
    « Great location and wonderful rooms to visit The National Park »

    My sisters and I stayed here to visit the national park at the end of April 2016. The rooms were spacious and we enjoyed the hot tub after hiking. The fire places were charming and nice to sit in front of as we relaxed with our morning coffee. The location was perfect and easy access to the park.

    5
    « Great Location when Visiting Bryce Canyon »

    Friendly, helpful staff. Clean, neat and comfortable rooms. Easy access to Bryce Canyon National Park, including shuttle stop in town. Complimentary wireless internet, full breakfast and modest workout facility.

    4
    « This place saved us from staying one more minute at the Rodeway Inn (Bryce) »

    We picked a Choice Hotel property because in the past we have had good experiences. But the Rodeway Inn shouldn't be on their list. We checkedthis Best Western Plus the very next day and they gave us an amazing room. It made us grateful to be out of the Rodeway Inn. Clean rooms, everything worked, very friendly staff. We will stay there again!

    4
    « One night stay »

    We stayed one night and had very large and clean rooms.The Buffet breakfast was great and staff very nice.Check in was quick and they have check out where you don't have to do anything but leave your room keys in room and they email you check out.

    5
    « Visiting Bryce Canyon NP »

    There are not a lot of options in this area but this hotel was probably the nicest. We were able to check in at noon which was appreciated. The breakfast was very nice with a lot of variety and my family enjoyed the hot tub after a day of hiking. We did not use the pool or restaurant. The rooms were spacious and clean. Our only complaint was that the refrigerator was rather loud at times.

    4
    « Good one night stay »

    We stayed only one night but the room was pretty spacious and the breakfast the next day was good. They had bacon! Easy check in and out. The kids loved the pool. They said it was warm but the breeze was cold. Not many places to eat around Bryce though.

    5
    « Great Hotel »

    My family lived this hotel. It is just a few miles from the park which is why I originally booked it. The complimentary breakfast was great with bacon, sausage, eggs, gravy, potatoes, etc. the hotel was very clean with a great pool, hot tub, and fire pit.

    4
    « First visit to Bryce »

    The Best Western as always was very clean and rooms are big enough for a family of 3. Refrigerators in room. Free Wifi. Free breakfast is good with plenty of choices including pancakes, waffles, eggs, and bacon. Staff were very friendly. Within walking distance to all of Rubys restaurants, general store and souvenirs. A few Drawbacks no restaurant on site for lunch or dinner. No hotel store on premises for snacks or forgotten toiletries. One elevator that runs super, super slow for a 4 floor hotel.

    5
    « Best Western Plus in Bryce Canyon City, Utah »

    Wonderful place to stay on our way to Escalante! The rooms were clean, the pool was refreshing, and we had a great continental breakfast before we headed out in the morning! We highly recommend this hotel. Staff were very helpful and friendly, too!

  • 4
    « Nice Place! »

    Beautiful hotel! Our room was huge with double sinks in the bath! It had a fridge and microwave. The beds were comfy. Our room overlooked the pool so it was a little noisy but not too bad. A little pricey we thought but you don't have a lot of choices in this very busy area and it was all that was available! They have a great breakfast buffet included in the price!

    5
    « Ruby's »

    Brilliant inside, very clean and presentable, lifts a bit slow but use the stairs. Wi-fi in the foyer with comfortable chairs and tables.. Good rooms, views of the countryside and a bit of snow had fallen overnight. Came down to a reasonable breakfast and went for a walk across the road to the Trading post and town.

    4
    « Nice clean hotel away from the Ruby complex! »

    The room was spacious and clean. The breakfast was very good. The staff was friendly and helpful. We were glad to be close to Bryce without being amidst all the tourist may ham going on across the street at Ruby's. Much quieter here!! Overall a good place to stay. Unfortunately not a lot of decent dinner food options available in the area.

    4
    « Best hotel in town »

    The Best Western Plus has very friendly staff and the hotel is laid out well with the rooms in a circle around the main public areas. This hotel offered the best complimentary buffet that we've had. A large amount of good, quality choices. Our only complaints are the paper thin floors (you can hear every step of the people above so request a room on the top level) and also the sofa beds. The sofa bed mattress is all springs with an extremely thin layer of fabric on top. Since we couldn't utilize the sofa bed, the receptionist provided us with a rollaway at no additional charge. The rollaway mattresses are far superior to the sofa bed mattress.

    5
    « Nice hotel with friendly staff »

    First of all to address a few issues of expense that I've seen on some reviews. This hotel pricing is very competitive with other hotels in the Southern Utah/Northern Arizona region. On our trip we have stayed at Holiday Inn Expresses in Tusayan (gateway city to Grand Canyon) and Springdale (Zion). This is the least expensive of the hotels. I was shocked at the prices of all the hotels in this region when arranging stays for our western vacation. The hotel costs in this region during tourist season is one of the main reasons I've put off a western vacation until now. Friendly staff: We arrived 2 hours early and the front desk clerk, who was very friendly allowed us to check in. On bringing our luggage in, another hotel employee was working near the door and held it open for us. Amazing! Breakfast: Best selection of breakfast we've had on the road. They even clear your table. Variety of hot and cold items. Again, the staff at breakfast was very friendly. Room: modest room decorated in western/lodge motif. Very clean. Hotel and grounds: pool situated in a large triangular courtyard very clean and with ample lounge chairs. The hotel is 4 stories and kept in a nice condition. We would definitely stay here again.

    4
    « Good location for Visiting Bryce Canyon »

    We spent one night here with our family of teens while visiting Bryce Canyon. Good amenities and breakfast. Nice pool & Spa. Quiet rooms even though busy w tour groups. Nice lobby, friendly employees. We would stay here again. Visiting Bryce NP is a spectacular experience.

    4
    « Clean Convenient and Spacious »

    Very Good Hotel for visiting Bryce Canyon Nat'l Park. It is within 5 minutes driving time to the Park entrance. The room was spacious and comfortable, with all the amenities needed. It was quiet at night for sleeping and offered a small, convenient fridge. It also has ample, free parking when we stayed.

    5
    « Amazing Hotel and Staff!!!! »

    Very nice! Clean and comfortable. Staff put towels in a bag on our motorcycles in the middle of the night so if it rained, we could wipe off our seats in the morning. Seriously.... Who does that!!! I will come back for another stay!

    3
    « BW+ Bryce Canyon »

    The room was old and the bathroom tub was horrendous. During shower, the tub squeak because it was old and probably had bad supports so that when someone above shower you would hear the noise of the fiberglass squeaking. Free Wifi but disconnect after 2-3 minutes!!!

    3
    « Expensive, Average, Security Issue »

    The facilities are newer and reasonably nice. Room was clean. Everything worked. Beds were of average comfort. Vending machines were stark and empty. Ice and Vending location are far. Pool facility was fine. Breakfast was a brighter spot. Efficient, incredibly busy, but had a varied offering and plenty of it. My issue was with the front desk staff. Upon check in, I waited in line behind two gentlemen who were asking about shuttle busses. The desk staff didn't have a clue. Rather than just answering the question, they stood there, blank faced, and said a lot of "uh.... uh.... " and couldn't seem to commit to a single line of intelligent dialogue. This went on for a very long time. Two desk staff personnel, both committed to an issue they knew nothing about, and me standing there waiting to check in. At no time did one of them break away and offer to help me or check me in. Finally, in frustration the two men left. No eye contact with the staff, no greeting, no next please. I walked up to the desk and stated I'd like to check in. It appeared that I had just asked if I could wash my elephant in the pool. Finally, a note of recognition crossed the face of one staff member, and I was checked in. Oddly, I was directed to a doorway to access the hall I was on at the complete opposite end of where our room was located. I don't think I was dealing with the top brass. We found a better access point. Then, this happened: There is a double access door that is located next to a single entry door. Both have guest card readers on them for access. My 10 year old opened the double doors without a card. We realized that the doors were not locked, were in no way secure, and allowed free flowing access to anyone who could simply "pull" the handle. I walked to the front desk and spoke with one of the desk clerks, explaining where the doors were located and that they were not secure. The desk clerk said, "You need a card." I explained again that this was precisely the problem. You don't need a card. It's not locked and it's not secure. "Yah, that's not good." I asked that they have it checked and repaired asap. When we checkout at the next day, the door remained unlocked, unsecure, and easily accessible. My hope is that they have fixed the issue. At check out, I reminded them again that the door was exposed. Vacant faces stared back at me. This hotel has a nice look, but my interactions with the staff were odd and discomforting. The owners would be wise to retrain their staff on basic customer service principles - greeting people, knowing the shuttle system, helping people check in instead of focusing all resources on a single patron, and being responsive to serious safety concerns. There was no reassurance that anything was being done. No follow up. No recognition of anything. I'm rating this location as average. Fix the door, train the staff or hire better people, and I might return. Otherwise, I'm taking my chances elsewhere. Finally, the hotel price is too high for the quality of the stay and the lack of basic amenities. Not the best Best Western, by a long shot. The plus tag makes no sense here.

  • 5
    « Beautiful hotel »

    We went to Bryce Canyon last weekend and stayed at this beautiful hotel. It is conveniently located just outside of the park. It is the nicest hotel available for miles. They serve a full hot breakfast which was very good.

    5
    « Nice hotel »

    The hotel was convenient to Bryce Canyon. There were not many hotels in the town to pick from. This Best Western was a newer hotel with all the desired amenities. Unlike some Best Westerns we have stayed in, this one did not provide breakfast. The staff told us about a buffet across the street the seems to be the place most people eat their meals. There are few options. The staff was friendly and helpful. The room was clean. I would stay here again.

    4
    « Best hotel near the park »

    This hotel is the only place decent-looking place that is close to the park. The details don't matter, because I wouldn't stay at any of the other hotels in the area. It's clean and they have a good breakfast. The other places nearby look dirty and gross.

    4
    « Expensive stay »

    The room was just fine - a standard hotel room. Ladies, make sure you bring your own conditioner because even with the whole "sample" bottle of conditioner provided, I could barely get through my hair. So...amenities are poor. They may have the worst coffee ever too. I actually didn't realize coffee could be so bad. My husband couldn't find a bottle opener so he called the front desk and they said he could bring his beer down and open it with the opener at the front desk. Really? <sigh> The breakfast was absolutely fantastic and the workers there were so nice!! 2 thumbs up here! (coffee is the same though - go to Subway for the coffee) Expensive!! We had a much better experience (and cheaper) at a b&b in Springdale. As a side note... If you ask me, the whole town is a racket....owned by one family pretty much. It seems like they are just doing what they can to get by and not improving much. The town needs other businesses in there (ESPECIALLY RESTAURANTS!) to make it more competitive and have a higher standard. If I had to do it again, I wouldn't stay in Bryce. I would drive back and forth from Springdale or at least look somewhere else. Restaurants in town are horrible.

    5
    « No complaints! »

    This is a nice place to stay, they have a large dinning hall for the included breakfast. There's also multiple washers and dryers in the laundry room as well as a waiting area with a tv to keep you occupied. The outdoor pool and hot tub is also very nice. Our room was rather large and was clean when we arrived.

    4
    « BW Plus Bryce - Huge Clean Rooms »

    Incredibly clean with spacious rooms and amazing breakfast in lodge setting. In mid-May pool was still closed since at 7000'. The hotel has large groups but it can handle the volume of visitors. Amazingly close to the park entrance. You can catch sunrise in the canyon and come back for breakfast. Reserve well in advance!!

    5
    « Very close to park entrance »

    Nice hotel. Quiet. Clean. In fact, they were cleaning the stairwell handrails this AM! Very close to the park entrance. We appreciated the convenience. There are rooms for our familiy of 6, which we appreciate. The breakfast was the BEST we have had for mid-range hotels on our 15 day USA tour. Eggs, bacon, sausage, biscuits and gravy, pastries, donuts, oatmeal, and fresh fruit. This was a delight for us as we have been on the road 9 days and appreciated a filling meal! The fresh fruit was delicious. The pool and hot tub area are clean as well. It was pricey, but a worth it for us.

    4
    « Pleasantly surprised »

    We booked this as it was all that was available and were sceptical after reading some unsavoury reviews, but there are limited options if you want to be near Bryce and does not come cheap. Plenty of parking and set back from the road, hotel is what we are used to in the UK with a reception area and rooms inside the main building unlike the Ruby's Inn across the road which has a motel look and feel. Check in was efficient and friendly, we were allocated a quiet room as we had requested. Pool was quiet but kids in the jacuzzi using it a paddling pool. Room was clean and very spacious, bed was very comfy so a good night's sleep and no ear plug needed...result! Bathroom area was large with his and hers sinks. Fridge and microwave in the room, efficient air con. After reading the negative review as out the carnage at breakfast we decided to go at 6.30am when it starts...huge mistake, every guest had the same idea and it was chaos. With few tables they did at least open a conference room to ease the issue. Quality of breakfast was mediocre at best but with very little on offer in the village and having missed dinner the night before as everything had finished serving we were starving so prepared to eat anything. Range was excellent with eggs, bacon, sausages, toast, pastries, cereals, waffles, pancakes and fruit.

    4
    « Nice new hotel very close to Bryce park entrance »

    We stayed in a queen suite and found it spacious and clean. There is a free breakfast but no other food options directly in the hotel. The pool is pretty and there is a hot tub and fire pit. The room has a microwave and small refrigerator. They are pretty strict with the 4 pm check in. We arrived around 3pm and had to come back after 4 to check in.

    5
    « Most Upscale & Quiet Hotel in Town »

    Spent 3 days here while visiting the park. After looking at the other options in town, this was the best choice in town. Have never thought of Best Westerns as in the same class as Marriott or Hilton but they are quickly coming up to the same level and even surpassing them in certain categories (aka breakfast). This hotel was large, modern, clean and had one of the most efficient and friendly staff member teams I've met in years. We had a room on the 4th floor with 2 queen beds and the room was gigantic. Looking at the floor plan they gave us, rooms that end in 09-12 & 49-52 are the largest in the hotel (and very noticeably larger by several feet). We had a room in that range. There was only three of us traveling, but the room (in addition to the 2 queen beds) had a seating area with a sofa, large chair and table. If the sofa was a pullout (didn't check), we could of easily housed 6 people in the room and still had plenty of leg room. The bathroom consisted of a large counter top with 2 sinks with a separate room that housed the shower and toilet. It was far enough away from the beds that even though there was no door to the sink area (there is a door to the shower area though), you could use the hair dryer and not bother any sleepers. One of the highlights of the hotel was the free breakfast buffet. Unlike Hamptons that give you the choice of a few cooked items and the ability to make your own waffle, this hotel offered you about 20 choices to choose from. They had fresh cooked bacon, sausage, potatoes, hash browns, pancakes, waffles, eggs, French toast, fruit, oatmeal etc. If you had to pay for this at a Hilton, it would easily cost you $17.95 per person or higher. My wife was very impressed with the breakfast team which seemed to number at least a dozen. When a table cleared out, they were on top of it in seconds, taking away dishes and wiping the table down. They kept the area spotless and ready for the next customers in a manner similar to a Disney resort. The hotel did have a large laundry room, business center, exercise room and nice looking outdoor pool in between the middle of the building wings. There was also a hot tub and fire pit in the same area. Only negatives I can find with the hotel (and not enough to lower the score) is that it would have been nice to have a dinner restaurant on the premises and the elevators were rather slow. Parking lot was large enough even for parking semi-trucks and if you wanted to take the free shuttle into the park, it was just a short 1-2 block walk away. There is another Best Western across the street (called Ruby's Inn), but that one seemed older, more rustic, louder and more crowded. If you want modern conveniences in a quieter setting, the Grand Hotel is the better choice. Wouldn't even consider another hotel if we ever return to the area. This is the place to be.

  • 5
    « Amazing New Hotel close to the Entrance of Bryce Canyon National Park »

    What a find! We can't say enough good things about this new Bryce Canyon Grand Hotel. The room was huge, the beds were very comfortable and firm, no lumps or bumps. The internet was fast as long as only one person in the room was using it. The breakfast was amazing and included. I wish we had booked more than one night.

    1
    « Just awful »

    Not many option in Bryce but this is the worst. Room was not ready at 5:30 in the afternoon. When it was available it was dirty and noisy. No elevators and needed help bringing suitcase upstairs. This took 3 hours. The staff is surly. The hotel is a tourist destination. Everything is overpriced. Stay elsewhere.

    4
    « Pleasantly Surprised »

    As far as Best Westerns go, this is one of the nicer ones we've been to. The full breakfast was great, with lots of choices. The location is excellent. We stayed in a two queen suite with our two teen kids, and it was very adequate.. I appreciated that the room and bathroom were updated and seemed clean. Internet was not good, but that's what you get in a remote location.

    4
    « All Right »

    Not many options in Bryce Canyon City, Utah. So this was the best option for us. Internet was sketchy at time. Room was spacious and clean. Staff was very helpful as I had a medical issue and they jumped on cleaning a room for us so I could get some rest

    3
    « Just okay »

    There aren't a lot of options in Bryce, this was adequate yet expensive for the quality. We had an with the bill at check-out, I had to call the credit card company myself to resolve. We ate dinner at Bryce Canyon Pines, it was a much better choice. Bryce is a gorgeous park though.

    4
    « Beautiful! »

    The Best Western Grand Hotel is the newer of two Best Western hotels in Bryce Canyon City. The lobby is big, beautiful, and inviting. The room was beautiful and spacious with a mini fridge and a microwave. I imagine this is the nicest hotel in the area, and I would recommend it if you're planning a visit to Bryce Canyon. This BW hotel is a bit off the road, but still close enough to everything. We did stop at the Ruby's Inn BW hotel because everything - General Store/restaurant/laundry/rental company - are there. I have no idea how it would be to stay at Ruby's Inn, but the BW Grand Hotel is newer and definitely quieter, which we preferred.

    5
    « A grand place to stay »

    Beautiful hotel with friendly, helpful and efficient staff. Lovely room with comfortable beds The breakfast room is large and the buffet is outstanding. Located with convenient access to the park and restaurants.

    5
    « Awesome place to live very close to bryce »

    This is a perfect place to live. It has a lodge feel to it. The rooms are small size with a bathroom and the sinks are outside. The deer lodge and elk are better on the second floor facing the lake. It's a motel Style so it's better to be away from traffic. The rubys buffet and carry out place are next door so it's very convenient. They also have a gas station and a general store around the corner. The Bryce park is close by and it's a short drive. There is a shuttle pickup if you need it.

    4
    « Across from Ruby's Inn but same chain »

    Ruby's Inn was booked solid when we took a chance and stopped in at the last week of April which is their slow time of year so there concierge booked us at the Best Western Plus across the street which was very nice and quieter than Ruby's Inn because they don't have a gift shop and restaurant on site. We would definitely choose this over Ruby's Inn for the peacefulness. Great free breakfast buffet, nice hot tub outside which we used while waiting for our laundry to finish and free shuttle to Bryce Canyon and back! We highly recommend Best Western Plus in Bryce but book ahead if you are not showing up without reservations in the slow time of the year!

    5
    « Great people of a great city »

    Excellent . We enjoyed sleeping in the huge 'Olympic Size" bedroom. We had never slept in a Hotel Bedroom that big. It was great.it's quite near the student quarter and it's a lively district to stay in. There's always plenty going on around there with lots of interesting little side streets to explore and cafes where you can just sit and enjoy a cup of coffee. While it is not noisy, it's my favorite part of stay in as I prefer being somewhere quiet and secluded. The hotel itself is fairly basic and has more facilities you would expect in a two or three star hotel. When I travel I'm normally on quite a tight budget and I can't afford hotels which have swimming pools and health spas and that sort of thing. In any event I prefer to spend my time out exploring the place where I'm visiting and not just staying in to eat at the hotel restaurant. So the Best Western does have the basics like wifi, a lift and room service and a little cafe where you can have breakfast and a coffee. The surroundings are very special. Asarulislam Syed MD

  • 3
    « Best rooms around...shame about the reception »

    The least friendly and most unhelpful receptionists we have encountered in America. Such a shame. The entrance area is attractive, there is lots of parking. There is a pool and business centre but otherwise very few facilities. It really isn't a hotel at all as only breakfast is available ..no other meals and there is no bar. The rooms are large and modern and very comfortable except the air conditioning is extremely noisy. The accomodation is the best around for some considerable distance. Dinner can be found within a 5 minute walk. All the places seem to be owned by Ruby's so there is no high end food available within reasonable distance.

    4
    « Another very good BW Plus hotel »

    On a recent road trip to Utah to visit several national parks, I stopped in for a night at the BW Plus in Bryce Canyon City. I like BW Plus and by now have accumulated a fair number of visits to different spots. This is a newer, nice BW Plus. The room was big and very nice with all the amenities in the bedroom and the bath that you could want. Free wifi with the room. Decent shower and excellent buffet style breakfast with more than the typical entrees and additions. Convenient to Bryce Canyon. Strongly recommended.

    5
    « Great place to rest after visiting Bryce Canyon. »

    Very nice Hotel to stay at after visiting Bryce Canyon. Very comfortable beds and a lovely large bathroom. You get a microwave in the room if you wish to get something from the general store to heat up for dinner. Breakfast was good too.

    5
    « incredibly nice staff »

    This hotel is clean and convenient for a visit to Bryce Canyon. But it is the staff that really stands out. On our last day, my husband got altitude sickness (headache, difficulty breathing, nausea). By mid-afternoon, he was still very sick so we asked the desk if there was a sister hotel along our way but at a lower altitude (altitude sickness goes away once you get to a lower altitude). They made all the arrangements for us to transfer and did not charge us for the last night (which was their right as it was 3 pm). Along the way to the sister hotel (lower altitude) my husband immediately felt better and we were very grateful. The sister hotel was also kind and accommodating. This was our first stay at a Best Western and we are definitely going to consider them for future travel. By the way, there are two Best Westerns in Bryce Canyon across the street from each other. This is the Grand -- a little nicer than the Ruby.

    5
    « Bryce Canyon the right way. »

    Excellent hotel, we loved the location which was about one mile from the entrance to the park. I would recommend this hotel to anyone going to see Bryce. Friendly hotel staff, great breakfast bar with lots of choices for breakfast. Thanks for the excellent service.

    2
    « Very Expensive For What It Is »

    This was the worst Best Western Plus we stayed at (of four this trip). The prices are way out of line for the acomodations, except that they have a captive audience, as there are few choices around. The service was barely OK, The breakfast poor (can you believe they do not have butter?)

    4
    « Kick off your boots »

    BW+ gave us an oasis to rest after a long day of stomping through the hoodoo. Rooms were very nice and double vanity with separate shower was very helpful. Rooms also have anti-germ remotes which in our modern world is nice. We strolled over to the nearby shops, visited the Ruby, and ate some buffet. Really enjoyed the clean hot tub filled with international guests who loved to take our pictures. DO NOT MISS BREAKFAST!!! It is very good and as organized as a German watch factory. Overall a very nice stay.

    5
    « Very good spec hotel »

    We stayed at this place when visiting Bryce Canyon. Its only 5 minutes drive from the gates into the national park. Looking at our booking we stayed in a standard room which is remarkable given the size of it, it was enormous. There are two beds, lots of space around them and a bathroom with separate (twin) basin area outside it. Everything was clean, tidy and working. The place had a feel of the 'Plus' rating which Best Western allocate to this hotel. Breakfast was always good, however with any hotel offering a buffet breakfast it seems the earlier you get there the better the choice is. With around 30 minutes of the buffet remaining the pancakes stopped coming but this is the only criticism that can be placed. The staff worked very hard to keep the tables tidy and always had a smile on their face and were happy. If the management are reading this please take note, the breakfast staff are REALLY good. Despite the large size of the hotel there is no restaurant attached and most people seemed to go over to Ruby's which is a 5 minute walk away. This is another Best Western hotel and the restaurant offers a variety of foods and probably has lots of reviews for you to have a look at. There's also a couple of shops to stock up on gifts, supplies, etc. There is also a post office in the shop at Rubys. The hotel has good Wi-Fi, computers for internet access, a couple of phones, an ATM, gym (I didn't see it) and swimming pool. The rooms do not have a safe but do have a fridge and coffee machine. There are a couple of vending machines for snacks and an ice machine in the public space next to the lifts. Car parking is ample and the whole place doesn't have a cramped feel that can be experienced in other hotels near to nationsal parks. All staff were polite and presentable. I was only going to give this four stars but struggle to think why I should drop it a star, so five stars it is. Well done Best Western, this place deserves it's 'Plus' name.

    5
    « This is an addendum to my original review. It reflects the general manager's attention to my problem. »

    The room was very nice; large and clean and very quiet in spite of being located next to the patio and pool. That's probably because the temperatures were still falling below freezing at night; resulting in a glaze of ice on the pool in the morning. The check -in was a bit confusing because our agent was very new and seemed to still be in training. The check-out is very sinple if you wish to do it remotely through your room TV. I'm surprise that we didn't get an automatic receipt when we chose to check out this way. Breakfast was included with the room price and the selection of food was pretty generous. There was a bit of a wait at breakfast because the tables were full; but, the overflow room opened up quickly. The hotel wait staff was finding it hard to keep up with the morning onslaught of guests. My excellent review of the hotel is because of the general manager who reached out to me because of my responses on their own questionnaire, which were similar to those above. He expressed apologies for the experience. Further, he has personally been helping me determine if I lost my eye glasses while staying there and arranging for their return if his staff finds them.

    4
    « Nice hotel in great location »

    We stayed here for a family adult trip to Bryce Canyon. Plenty of parking. The lobby was comfortable and clean. The staff was friendly, responsive, and helpful. The rooms were very clean, beds were very comfortable and room location was convenient. We went early in the season, therefore, the outdoor pool was not yet open. Easy quick trip to Bryce. The breakfast, that was included, was terrific! No excuse to walk away hungry and plenty of choices.

  • 4
    « Rustic in looks only »

    Hotel was clean, staff helpful beds good. We were with a group of 50 people on a tour of the National Parks. This hotel was close to Bryce Canyon and had an ample breakfast selection. There was one big negative: only ONE elevator! Our group consisted of mostly senior citizens and with the altitude factor ....7000 ft... It was difficult to manipulate the 2 flights of stairs. For the number of guests there should have been more elevators or we should have been on the first floor

    2
    « Looks can be deceiving »

    Close to the park. Our king size room was huge, double bathroom sinks, clean carpet. However the bed was so soft and lumpy and pillows were flat like pancakes. We heard people slamming doors so early in the morning. The worst was the air conditioner. Sounded like Harley's in the room. We would have turned it off but the windows only opened an inch on one side. Room was very hot. And we overlooked a parking lot and heard busses rolling in at 5 AM. Breakfast buffet was good,,,, but without a restful sleep our day of hiking turned out to be so tiring. Can't recommend, sorry.

    5
    « Great Bryce stay at BW+ »

    We spent three nights at Bryce and stayed at BW+ Bryce. We enjoyed the modern, spacious and well-equipped rooms. The cleaning staff were flexible and did a great job. The bathrooms were up to date and well maintained. They had the best breakfast for a hotel chain I ever had, and considering the number of visitors they had to feed, it was very impressive. The front desk staff were informative, friendly and open to suggestions. The only 'problem' area was that there were not enough working washers and dryers for the size of the hotel and number of patrons served. Plus the machines were marked with the wrong prices which aggravated many guests. This hotel was across from BW Ruby's, less expensive and less crowded than the popular Ruby's. WIFI was reliable for phones and computers. We will definitely stay again when in Bryce.

    5
    « Decent Hotel for the Area »

    There isn't much choice around here, but this hotel is an acceptable choice for a couple nights while visiting Bryce Canyon. It's clean, the shower has good pressure, and there are 2 sinks in the bathroom. Rooms are spacious. A full breakfast comes with your stay rather than just a continental one. It is pretty isolated, but no more so than the others. There's a shuttle stop into the park across the street. Receptionist was friendly & efficient, but don't expect information on the park here.

    5
    « Top notch lodgings in Bryce »

    We stayed 2 nights at the Best Western Plus Bryce Canyon Grand Hotel. The hotel is close to the park, which was partly why we chose it. The buffet breakfast was warm and fresh and the choices were plentiful: eggs, bacon, potatoes, yogurt, cereal, breads, just about everything you could want. The rooms are large and very comfortable. There is a chair to sit in, in addition to the desk chair, and the lighting is good enough for reading. The bathroom is large and well equipped. The only think we would have liked to have had was an opportunity to have a glass of wine in their "restaurant". There are very few restaurants in town, and only one that was open in April when we went. Many hotels offer a happy hour, with free wine or wine to purchase, and that would have been greatly appreciated here. But the only food they serve is at breakfast. Of course, it is Utah...and they don't drink as much as we Californians! Other than that, our stay here could not have been better.

    5
    « Delighted with this Hotel »

    Excellent Hot breakfast, Large room, nice new large size TV, twin sinks in bathroom with private toilet and shower. Very pleased with the room it was actually better than the room we had at the Flamingo in Vegas and a lot cheaper. Hotel lobby looked like a mountain retreat. Very pleased with the quality of this hotel and service. Also courtyard with nice pool and in ground hot tub. This Hotel made our trip to Brices canyon.

    4
    « Nearest to Park »

    We spent 3 days at Bryce Canyon Nat'l Park. This hotel was the closest and most reasonable. The Canyon itself is the big draw but being able to end the day in a comfortable place was a bonus. The only minus I found is the coffee service in the dining area stops after breakfast. A nice addition would be to offer this service into the early evening.

    5
    « Pets »

    It was very nice to stay at a fresh, clean, "No Odor". no pet hair, hotel. We have had many pets in the past, but, now when we travel, we expect the above. Many are becoming "Dog Kennels", and we will NOT stay at them again.

    5
    « Great deal in the spring »

    This hotel is beautiful inside, with spectacular lobby and breakfast area, and western-art-gallery-quality paintings and sculpture throughout. Rooms are huge and well appointed. Breakfast provides much variety and high quality food. Hotel is very conveniently situated to park and restaurants. Might be pricey in summer, but in spring it's a great deal.

    5
    « Lovely hotel close to Bryce Canyon »

    Great hotel close to Bryce Canyon. Staff were friendly and efficient. Hotel was clean and reasonably furnished. Breakfast selection and quality were good. The gym was basic but adequate. The hotel does not offer evening meals so we went across the road to 'Ruby's Inn' two nights running; good, reasonably priced food.

  • 5
    « Honeymoon Suite »

    I can not recollect a better hotel stay...ever. The room was very large, there was a large size tub, double sinks, a coffee maker, microwave and refrigerator. They provided lots of shampoo and conditioner. One small problem was that we were close to the stairs and heard guest going up and down in the morning. We also hard the foot steps of the guests over us. However, the room more than made up for that. The staff at the desk did not know as much as one would expect and she may have been training. I am sure it is not easy to get consistent and reliable help in such a remote town. I would definitely stay here again and hopefully for more than 2 nights.

    5
    « Everything you hoped for in a Hotel »

    This hotel is huge and has lots of parking. When you enter the hotel the first thing you see is a beautiful massive stone fireplace, high wood beams beautiful interior. The fireplace also faces the dining room where you will have your buffet breakfast. The breakfast has lots of choices from fruits, yogart, eggs, biscuits,pancakes, french toast, bacon, potatoes, oatmeal, cereal, bagels and Much more. The staff are friendly and very helpful. Our room was very clean and spacious. Great views. Bathroom is separated so that shower,tub and toilet are together and double vanity is separate. The front desk ladies are friendly and very helpful. It is only a few miles from the park. Book it you won't be sorry. Forgot to add no smoking and no animals!

    5
    « Best Western Plus at Bryce Canyon »

    BEST option in the Area. Some other locations are very rural! Staff are nice. Good breakfast to keep you going for the day - if you like breakfast.and comfortable rooms. Rodeo across the street Memorial Day - october

    4
    « Good hotel in good location »

    The Best Western Plus Grand is a relatively new hotel, ideally placed at the entrance of Bryce Canyon. We had a large quiet room on the 4th floor, well equipped and comfortable. The staff were friendly and efficient. The only criticism is regarding the eating arrangements. Only breakfast is served in the hotel. There is no provision for evening meals, although Ruby's Inn is only a few hundred yards away. Which bring us to breakfast. The room is not big enough to accommodate the volume of people. On one of the days we were here, we had to use the conference room up the corridor, not ideal for going to and fro for your buffet. The breakfast itself was ok.

    5
    « Great hotel, wonderful staff, quiet rooms »

    The hotel is only about 4 years old, so it was very clean and amazingly quiet. the doors didn't seem to slam like in other hotels. Staff was very nice, breakfast was pretty good in the morning. Lots of options and it's hard to make food in mass quantities taste good, so they did a great job. Super close to the park entrance and plenty of parking.

    1
    « Depressing place . »

    This hotel has all the elements to cause you not to want to be there unless you must . It's the typical "one night stand " hotel , nothing personal , no charm what so ever , dull service , poor food . Everything in the room cries to get out of it ... Dim light , dark bland colors , look "old" Walmart type furniture and carpet etc . If you can ... Find something else .

    5
    « Extremely happy with this hotel »

    There are 2 Best Westerns in Bryce City. The is the Bryce Canyon GRAND Hotel. This is the newest of the two and extremely nice. Great beds, very clean, and the breakfast buffet (included in the price of your stay) is wonderful.

    3
    « Large and functional »

    Stayed here for one night. If you stay ask for a room upstairs as we stayed on ground floor and it was noisy. Breakfast was basic and busy. Expensive for what you get but I guess it's a captive audience in Bryce Canyon. A reasonable stay in a limited choice area.

    4
    « The Nicest Best Western Ever »

    I try to stay away from chain hotels because they're just so average, but this Best Western was fantastic. The front desk was helpful and the lobby was wonderful. The rooms were very nice and kept clean. Overall, it was a great stay, but they could improve on their breakfast.

    5
    « Treated like Royality! »

    We have been looking forward to our Bryce Canyon Trip for about 4 months now. We booked it for a Friday-Sunday trip. Our friends were hiking all week starting on Monday at Zion and we would meet up with them in Bryce for the last hike on Friday morning and they would leave Saturday. I think we were so excited about our trip we showed up at the hotel on Thursday night. Everywhere was booked up during this National Parks Free weekend. Thank goodness that the weather wasn't looking so hot in the next couple of days that they had two cancelations. They put us in a suite and the next day we would be in our regular room. The wait staff in the morning for their continental breakfast buffet was better than I anticipated. Yogurt, eggs, potatoes, waffles, oatmeal, fresh fruit, whole fruit and their beverage station stocked with tea, coffee and juice. They were smiling, attentive and looked like everyone really did enjoy their job. They did their best to bus tables and fast as people would leave them. When we came back from hiking and were completely exhausted from doing about 7 miles each day our beds were made, and everything were just perfect. My compliments to the manager who handled this with ease when we first arrived, even though my boyfriend wasn't the nicest guy to deal with at first. Then realizing that it was his mistake everyone was very professional. My kudos to this establishment for making a great weekend getaway and really topped my first time ever in Bryce.

  • 5
    « Wonderful hotel for Bryce Canyon visit »

    We had a great room with 2 king size beds for our family of 4. Huge spacious room. The hotel is a hoot! Restaurant has a very good value buffet for breakfast and lunch. Great value, nice safe and warm and an excellent way to visit wonderful Bryce Canyon which you must do once in your life. Plan 2 days minimum! Get in a sunrise and a sunset! Bring your hiking boots.

    4
    « Best hotel in Bryce Canyon area »

    History: Built and opened in 2009. Location: Few minutes from Bryce Canyon National Park entrance. Near the intersection of Utah State Highways 12 and 63. Few hundred feet from Best Western Plus Ruby's Inn resort. Interior Decor: Better than average Best Western. Very good. Nice inviting lobby. Exterior Apperance: Largest hotel in the area. Fairly modern looking. Outside view from the room I stayed at (3112 - first floor north tower): Back road blocked view. Poor. Room Size: Approximately 50 square meters. Generously big size. Room Cleanness: Very well maintained. Spotlessly clean. Bathroom: Very well maintained. Very big size. Noise Insulation: OK. Far enough from the highways. A bit thin walls that I could hear the guests next door talking. Price and Value: OK considering the heavy tourist location Bed: Queen size. Firm softness. Slept fine. Small pillows. Parking: No charge. Parked near the hotel entrance. Services: Professionally trained hotel staffs. Others: Good breakfast area - food, appearance and mood. No dinner served here at the hotel. Had to go to Ruby's Inn (several hundred feet across the street) to eat.

    4
    « Lovely hotel Poor Breakfast »

    The hotel itself is fine. Unfortunately at this location it has a monopoly on all eating establishments and the "free breakfast" in my opinion is poor quality. Fortunately my daughter is a vegetarian and brought her own food, which I helped eat. I would strongly advise visitors to do the same. The breakfasts have a large variety of carbohydrate laden foods. There is a mini fridge to store you food.

    4
    « Great hotel »

    Great all around with a wide and varied breakfast selection. It was very close to the park and walkable to the other spots in Bryce village. Rooms were spacious and very clean. I'd definitely stay here again

    4
    « Bryce Canyon Grand Hotel »

    We stayed 3 nights at the end of April 2016 to visit Bryce Canyon National Park. The location was excellent, less than 1 mile to park entrance. We had no problems with the service. The breakfast provided was adequate. Our room was clean and the beds were comfortable. Overall, better than the standard Best Western.

    4
    « Nice hotel »

    We traveled to Bryce Canon, and was very pleased about this hotel. The rooms was clean, big and had the best bed ever. We eat breakfast here, and it was nice. The hotel had swimming pool inside and outside. God service everywhere. We would sure be back here's again. Big thumbs up.

    5
    « Very Nice Room and Great Breakfast »

    We had a very clean and nicely decorated room on the 2nd floor of the hotel. The bathroom was very nicely appointed with double sinks (not a common feature in motels/hotels I've stayed in over the years). The room had two queen-sized beds with very comfortable mattresses and nice pillows. Check-in and check-out was friendly and fast. It was a very enjoyable, quiet one-night stay. It was a great location for our visit to Bryce Canyon National Park. The breakfast was very good, although the large breakfast area was a bit crowded when we ate at about 7:30 a.m. There was a young lady at the entrance to the breakfast area who asked for your room number before you entered....had never experience that before. Items available for breakfast: scrambled eggs, bacon, sausage, biscuits and gravy, bagels, pastries, dry cereal, pink grapefruit sections, apples, bananas, several types of juices, coffee and tea (and probably some things I didn't see). They have a pool, but it wasn't available for our visit the first week of May...I expect because of the very cool weather at that elevation this time of the year. We had a thick frost on our car in the morning.

    5
    « Rooms are spacious and comfortable »

    This is definitely a newer hotel in the area. It's only 5 min drive from the gate to Bryce Canyon NP, so after hours or early morning access to the park is not a problem. Our room of two double beds was surprisingly spacious, with 2 sinks outside the bathroom/toilet area. The included breakfast buffet is handy for visitors who plan to start the day early. We spent one night here and then another at the Bryce Canyon Lodge. Walking to the rim is nice, but for the price difference, I would have stayed here for two nights and just drive to the park.

    4
    « Bryce Canyon Hotel-NP visit »

    Very nice hotel at very reasonable rate. Complimentary breakfast is very good which is good considering there are limited dining options available locally. The hotel is very close to the National Park which made it very easy to come and go as one pleased.

    5
    « clean and tidy »

    great location, clean and tidy with easy parking and lovely breakfast nice to sit and relax with the open fireplace had trouble accessing the internet from room and had to go down to the foyer walking distance to activities and restaurants

  • 4
    « A very good base for Bryce »

    We spent 2 nights at this hotel. Rooms are large and the facility is well kept. Large selection on the free breakfast (basic quality). A nice looking small pool (that was closed during our stay in April) and a large outdoor Jacuzzi hot tab. The hotel is perfectly located for traveling Bryce canyon. Couple of minutes drive from the park entrance. There is a grocery store and a restaurant at the neighboring hotel - Ruby's Best western (I believe that share the same owner) . Many outdoor activities can be booked at Ruby's as well. The advantage here is that the hotel is very quiet as all all the crowd is at Ruby's. I would highly recommend this hotel for a base to visit Bryce canyon.

    5
    « Can't beat it! »

    Have stayed at the Bryce Canyon Grand in the winter and late summer, and have never been dissatisfied on any [email protected] this place! Been here in the winter and also in the late summer, and have always looked forward to coming back!

    5
    « Very good »

    The room is more then i expected. Breakfast was one of our best. The hotel is much better then rubis inn Dont hazitate .go for it.you will not regrat it. The location is close to the park entrance. It takes 5 minute to reach it.

    2
    « Not a good experience »

    The check -in was very muddily and the receptionists were rushed off their feet. When they finally found our independent reservation on first appearance the room looked OK. The room was a good size as was the bathroom. We were going out to the cowboy show across the road and so did not pay much attention .However on our return late that evening we discovered that the bed seemed very creased and had black make-up type stains on the sheets.It was very late and having traveled 2000 miles so far on the trip we couldn't face a visit to the reception . We just slept on the top . . The complimentary breakfast was a most horrible experience There must have been at least three times more people scrambling to get the Luke warm food than there was tables or food ! The poor servers were trying their best to keep up all dressed like they were about to go into a surgical ward rather than a food area .. When we finally got a table our food was thrown away while we tried to get a drink by attendants wearing blue plastic gloves throwing everything into these fowl looking plastic containers . It was just like a cattle market .We gave up on the whole idea of the unappetizing breakfast come bun fight and awaited our driver to return from his own hotel. Yes we should have complained but the desk was so very busy with what looked like hoards of coach trippers we didn't want to waste our precious touring time awaiting in line. I guess they have the monopoly in the park and have a sizeable revenue coming in from the hoards of coach trippers buying from their gift shops cowboy show eateries etc this management were way too complacent for us i am afraid. Tourist trap it really was !!! We really wished we had taken lodgings off the park now and would not return to this chain again . I very rarely write bad reviews but don't want others to have the same herded experience.

    2
    « Miserable WIFI »

    Arrived today and I very much rely on reliable hotel WIFI. This hotel's WIFI is just plain awful! It drops out every few minutes and you have to play games to get it working again. Terrible first impression of a hotel that I'm paying top dollar for. Yes. They've got you because the choices of hotels at Bryce Canyon are very limited and they know it, so I' stuck, but not happy about it!

    4
    « Great choice! »

    Very satisfied with our stay here. We reserved a 2-double bed room and it was huge! Very clean and had all the basic amenities. Breakfast lounge was large and the food was good. Would definitely recommend this place to other travelers. Definitely worth the price we paid.

    2
    « Nice Hotel, unfriendly staff »

    We (4 people) shared a room and two people slept on the sofa bed which was really uncomfortable. After complaining that this is not what we booked (on booking.com the photos showed a different room with two beds) the staff was really unfriendly complaining about other colleagues and starting a rude discussion. I wouldn't recommend the place at all tough the rooms are quiet ok.

    4
    « Best free breakfast buffet I've had at a chain hotel »

    We booked this hotel for 2 nights on a tour of the Utah national parks. Weather didn't cooperate while visiting Bryce and the hotel was fine with us cancelling the 2nd night (we cancelled before the 11am checkout). Several other locations (Moab, Springdale, etc.) had a 24 hr cancellation policy so we appreciated the flexibility since Bryce had snow and was under extreme cloud cover. I didn't find this to be a standard BW hotel. The lobby had a lodge look with cathedral beams and a fireplace - very pretty. The room was updated, large and comfortable. Internet was extremely slow so we went downstairs and used their lobby computers. Two things stood out for me - the breakfast and laundry room. The breakfast was more extensive than any other free hotel breakfast I've had. There were scrambled eggs, sausage, bacon, donuts, cereals, breads, fruit, yogurts, etc. Breakfast was busy and crowded and you had to provide your room number to a hostess but I thought it was all good. Regarding the laundry room, it looked new and was extremely clean with 5 washers and 5 dryers. Perfect for us as we were half way through our trip and had expected warmer weather so needed to wash our cold weather items. We visited GC, Zion, and Bryce - all national parks with lodges. From my perspective, Bryce is the one where you don't really benefit that much from staying in the park. This hotel is very close to the park, Bryce doesn't require use of the shuttles (at least not in April), and Bryce is smaller. It was easy and fast to get to the hiking trails and overlooks without staying in the park. And we saved around 40% by staying outside via the Bryce Lodge though I'm sure the difference in rates is dependent on time of year.

    4
    « Great overnight spot and close to Bryce hiking trails. »

    Lodge like lobby & breakfast area somewhat typical of national park areas. Breakfast had good selections, but was very crowded. We had to come back twice to find a table. Nice big rooms with handy fridge. We would stay there again.

    4
    « Nice hotel very near park entrance »

    This is the closet hotel outside Bryce canyon park. A shuttle to the park is nearby. We stayed here 3 nights and thought the hotel was quite adequate, clean, well managed. Rooms were big and comfortable, Breakfast was good, nothing spectacular but very filling to get you enough energy for hiking all day. It was a good stay

  • 2
    « Nothing Great. »

    An ordinary hotel, with extraordinarily large rooms and a substantial breakfast. Front desk, other than the senior hands, are imported workers, lackadaisical and bored although the Philippino girls at Breakfast were very polite and friendly. Housekeeping is shabby, half hearted and they don't change sheets even if you ask them to. The housekeeping girls don't seem to care or give a damn. Breakfast is big, but food service is poor. Not at all worth the price, but one understands that we pay for the convenience. Overall, very near the park, but staff needs to be trained !

    4
    « Great stay »

    We stayed at Best Western Plus Bryce for one night and it was great. Easy check-in, nice clean rooms, wonderful breakfast which was included in the price. It is well located and close to the park entrance - convenient and comfortable.

    5
    « Fantastic Breakfast »

    I would recommend this Best Western, it's new,quiet, great decor, & the best complimentary breakfast we've come across. The pool wasn't working whilst we were there, but u can use the indoor pool in their sister hotel across the road Ruby's Inn. Note for travelers; The food at Ruby's in was appalling & very expensive, I'd recommend driving out of the area & getting food. We went to Rustlers Restaurant in Tropic, it's 5 mins down the road, cheap & cheerful but at least edible.

    4
    « Best BW we've stayed at; could be more flexible at check-in. »

    This review is for the BW Bryce Canyon (NOT the BW Ruby's across the street). We had planned to camp two nights at the Sunset Campground in September, but unfortunately I was attacked by a hard-hitting stomach issue in the middle of our trip; this, on top of stormy wet weather. Therefore, we decided to make an emergency Expedia search so that our second night could be spent in warm and dry conditions with our very own private bathroom. The Best Western's own website said it was sold out, but Expedia claimed there were two rooms left. We immediately made the reservation and counted our lucky stars. The front desk was VERY strict about the check-in time. We were only an hour early, and even though I was obviously pale and ailing (quietly) on a leather chair in the spacious lobby, and even after my husband mentioned my condition to the Front Desk, they made NO allowance for letting us into our room any sooner. It wasn't until EXACTLY the check-in time did they hand over the key cards? which made me guess the room had been ready after all. Anyway, the room was clean and way more impressive and modern than I expected from a Best Western. They even provided fluffy robes! The nightly rate was on the expensive side, but I'm not complaining given my condition, its location and proximity to the gas stations, dining options, and national park, and the fact that it was a last minute reservation. We'd consider staying here again, but hopefully under better weather and physical conditions.

    3
    « Met expectations, convenient to Park, nothing special (Tropic is not a good alternative) »

    2.5 stars really. The hotel is a relatively new Best Western, we knew what to expect. Well-located close to Park entrance, the whole area is run by Ruby's "family," so it's not like there is a lot of choice of hotels. (Lots of campgrounds if that is your plan.) If you stayed in Best Westerns elsewhere, you get the same here - same breakfast, decent staff. Be forewarned that staff will direct you to affiliated Ruby's restaurants, but other options are better (see separate review of Ruby's restaurant across the street).

    5
    « Bryce -Stay »

    Great hotel with all amenities. Very comfortable & clean. Proximity to the park and restaurant very convenient. Checking -in was smooth and check out was equally quick. Breakfast was average and nothing to write about. The staff was in a hurry to clear out even before 10AM

    3
    « Best Western Bryce Utah »

    Nice big room with a good staff. Pool was not open and the hot tub was about 75 degrees. The tub drain was clogged so when you took a shower, the tub would fill up with water. The free breakfast was all processed food. The room had a strong odor of some kind of air freshener. Not a lot of lodging options in Bryce.

    3
    « an okay experience »

    An attractive property nicely located for visiting Bryce Canyon. The rooms are a good size, and the hotel is quite clean. It was jampacked when we were there in April, a fact especially notable in the breakfast room where there was barely room to navigate. Internet was one half notch above snail mail, and climbing the stairs would have been much faster than taking the elevator (used by guests and staff, all day long).

    5
    « Perfectly Utah at a perfect price! »

    Honestly, one of the most cozy, comfortable hotels in which we have stayed. Everyone who worked there were welcoming and pleasant. The room was very clean and looked recently remodeled, including the bathroom. The mini fridge was a plus, as well as the coffee maker and spacious floor plan. The complimentary breakfast was delicious and filling- eggs, bacon, potatoes, waffles, pancakes, muffins, toast, fruit, yogurt, etc juices and coffee- perfect to start off the day before a big hike in Bryce Canyon (just minutes away!!!)

    5
    « Book Early »

    There's a reason why this in the #1 hotel in Bryce on Trip Advisor. It's new, modern and clean, probably the only hotel in the area built within the last 30 years. The rooms are spacious and amenities are nice. We were there in mid-April, which is technically the "off season" and even then there was no vacancy. So book early.

  • 5
    « What a charming place to stay at while enjoying nature at Bryce Canyon »

    Wow, this place is awesome!! Simply & Shortly - Spacious, clean, well lit rooms Continental breakfast, but a well served one with lovely staff that makes sure you'll do nothing but enjoying, including bringing the kids the toasted bagels to the table!! Family friendly Great service with info on the surrounding including photo-shoot tips and pretty much anything you'll ask them in regards Outdoor Jacuzzi the kids fell involve with And the price is fair for all the above No improvement points to make. 99% is due to the charming staff 1% is for paying attention to all the small things that matter. It's all about the details... Just keep it as is!!

    5
    « Very good choice at limited location »

    Overall stars ­- 4.5 of 5 Hotel staff ­- 4 of 5 Restaurant staff - 4.5 ­of 5 Room service staff ­- No service Housekeeping staff ­- 4.5 of 5 Room - 5 ­of 5 Room size ? large Bed comfortable rating - ­4.5 of 5 Restaurant / breakfast ­- 4.5 of 5 WIFI ­- 4 of 5 Location ­- 4.5 of 5 Attractions / Sights ­- At gateway into Bryce NP. Free shuttle - did not have (there is Park shutter) Spa ­- yes Comments: Nil

    3
    « Nothing special »

    We stayed here while touring Bryce, Red Canyon and Scenic Byway 12. It was pricey but sold out, so I imagine that had lots to do with the high price. We had an upgraded room with a sitting area. If this hotel was anywhere but next to a National Park, I can't see why I'd want to stay here rather than another chain. But location, location, location. Oh, I forgot. The free Wi-Fi is pretty horrible.

    5
    « Our Stay Near Bryce »

    Walking into this hotel, we guessed it to be brand new. The clerk told us it was 6 years old. What a shock. Everything was squeaky clean. The staff was very friendly and accommodating. the unit we stayed in was roomy and the king size bed very comfy. We especially liked the location. The hotel was located within 10 driving minutes of the Sunrise/Sunset trailheads of Bryce Canyon.

    2
    « Beware »

    Be warned - this hotel is only concerned with advancing their financial interest. There is no concern for the good of the customer. They refer you to only services operated by Ruby's. They will not give you other options which are in the customer's interest

    4
    « Very Good stay »

    It is a lot better for the price we pay, size of the room is decent and clean, beds are comfy, close to all attractions, there was market inside the hotel for grocery shopping, We had very good times and enjoy

    4
    « Nice hotel very close to the park »

    Very close to the park entrance. Good hotel with spacious clean rooms. The rooms were a little dark, they could use a little more lighting. They had a lot of charging plugs, we usually run out in hotel rooms but didn't here. Free breakfast was good, buffet style, with ample selection. I suggest you get there early for breakfast as it gets crowded. Don't miss sunrise in the park, the first couple hours of morning light is breathtaking.... Go to sunrise or sunset points. I would stay here again.

    4
    « comfortable stop near Bruce Canyon »

    A comfortable room, although the walls are paper-thin. But a nicer vibe than Ruby's BW across the street, and no tour buses. Good breakfast buffet, and although the breakfast room was full we were able to eat in the airy lobby.

    4
    « Good value »

    We stayed here on our visit to Bryce Canyon. Nice hotel. The room was clean and comfortable. Check in and check out was fast and easy. The full buffet breakfast was absolutely great. The only negative was the poor wifi connection. We tried several times and either could not get connected or was kicked off within a short time.

    5
    « Nice hotel... »

    Nice room, comfortable beds and large buffet breakfast. Close to entrance to Bryce Canyon. Only 3 options for food and all are owned by Ruby's as are most all the lodging options and markets. Lack of competition makes pretty expensive groceries so stock up before you come to this area!

  • 5
    « Nice hotel in Bryce »

    The room was perfect and the buffet breakfast was good but too many people in a small space spoiled the breakfast. There were not enough tables to seat the masses of families and all the children. Ruby's cafe was a good alternative for breakfast.

    3
    « Convenient, but creepy »

    While "Ruby City" has everything you might need (albeit pricey) for your stay at Bryce Canyon, there is no atmosphere, no comfort of home, none of the personal touches most appreciated at a quality inn or B&B. This is a money-making machine! Our room at the "Lakeview" Lodge overlooked a construction dumpster, and the door to our room had to be slammed to close it (and even then we could see light underneath). The food in the restaurant is not particularly fresh (we are salad lovers), and the store at which we were paying exorbitant prices for fruit and supplies would not make real milk available for our morning coffees. Overall, this franchise has a monopoly on the tourist-supply, lodging and dining market near Bryce Canyon. We had no sense that our patronage was valued - we were just cogs in the money-making machine. Kind of sad.

    5
    « Stay here »

    Hotel modern, well maintained. Room quiet. Excellent bed. Very good accommodation for handicapped access. Breakfast hot choices with plenty of variety. Staff right on with maintaining freshness, cleaning tables.

    4
    « Perfect for us. »

    We booked a queen suite for the three of us and it was perfect. Two queen beds plus a sofa sleeper and big easy chair. The couch was so comfy that I just slept on it using the duvet/throw as a blanket. Didn't even pull the sofa bed out. Lots of other space for the three of us to hang out at. We were three adults but this type of room would be great for families. The bathroom was large with two sinks and the nice thing was that the toilet and shower were in their own area with a door that shut so someone could be showering and someone else could be in the other area "getting ready." Was handy that way. The beds were very comfortable and the room was really clean. The Hotel seems newer than 6 years old. Big flat screen TV was positioned so wherever you were sitting everyone could see it well. Lots of channels to those from. Ample selection of towels and bathroom amenities. Coffee and tea were available with the 1 cup coffee maker. Refrigerator and microwave were also in the room. I've read other reviews for this place and some people complained about the noise from neighboring rooms. We were on the 2nd floor and could occasionally hear the person above us walking around but that was it. No problem at all. Can't comment on housekeeping other than our room was clean. We only stayed one night. My two friends went to the free breakfast that is included while I got ready for the day. They said the choices were good and plentiful but the breakfast area was very busy. Check in is stated as 4:00 but we got there at 2:30 and our room was ready. We stayed on a Thursday night so it wasn't as crazy as the weekends can be but I did notice that the Hotel did have a "no vacancy" sign out when we got there. And of course I think it's still "off season" here for another month. We stayed on April 21st. The hotel was great and seemed much nicer than the Ruby Inn complex directly across the street. For those of you from out of State or the Country, liquor stores are not readily available in Utah. But if you'd like to buy some wine or other alcohol, Ruby's Inn across the street has a small liquor store. This hotel was barely 5 minutes away from the park. It's a great place to stay. I would highly recommend it. Ps. Free wifi but it didn't work very well.

    5
    « Typical high standard expected of a Best Western Hotel »

    Very clean and quiet location with a quality free breakfast and easy access and parking. The rooms are generous and clean and the entire hotel is in the ground level which makes access so much easier when unloading and loading your vehicle. It is located only minutes the the main entrance to Bryce Canyon National Park which means a very quick access for early morning sunrise photos saving precious sleep.

    5
    « Pleasant stay »

    Our stay at Bryce Best Western was both comfortable and enjoyable. Three nights without a hitch freeing us to focus on the scenery. Hotel staff were friendly and efficient, and Ruby's restaurant was great. Quiet a change to this location in 1974 when we last visited. Better to do the park in the AM to avoid parking problems in the park

    4
    « Best Western Plus Bryson, Utah »

    Best place to stay in the area. We originally booked somewhere else and after arriving decided it wasn't the safest place to stay, it was sketchy at best. The Best Western Plus was great. The rooms were nice. The breakfast buffet is included, which was perfect for a family of five. And the location is close to the entrance of the park.

    5
    « Good stay »

    Nice new hotel. Breakfast buffet was crowded but was really good. Good quality hotel for the price. Spacious room. Nice queen beds. Good size bathroom. Clean overall. Would stay there again. Too bad the swimming pool was closed when we visited.

    5
    « Super clean big rooms »

    We just stayed one night. We had 4 adults and had a room with 2 doubles I think. The room was huge and had a double sink which made it super comfortable for 4 adults. The free breakfast was more than we expected. We also enjoyed the hot tub.

    5
    « Great hotel near the entrance to Bryce Canyon National Park »

    We stayed here for one night to visit Bryce Canyon. The hotel is very close to the park entrance, so it was extremely convenient. The rooms are large and clean. I liked that the bathroom had the sink/mirror area outside a smaller room with the shower and toilet--the mirror doesn't steam up then. We wanted to get an early start in the park and so just took a breakfast pastry to go, but the breakfast buffet looked really good. It was more of a restaurant style than you usually see at this type of hotel--a real hot breakfast and lots of choices on tea, coffee, and juice. The only bad thing was that the wifi signal wasn't very good. I had to go stand by the door to get enough signal for email, but that probably varies from room to room.

  • 5
    « Incredible value for the money »

    We stayed in the newer of the two Best Westerns. Make sure you book the PLUS facility. It is newer and has far more amenities than the Best Western across the street. The rooms are clean and the decor quite pleasant. With our AARP discount we paid $134/night which included a full selection of hot/cold breakfast. [Bacon lovers beware...the unlimited amount of excellent bacon will make your eyes roll up in your head and cause your to start shouting "Souuie!! The staff was rather young, many of whom are on work visas from other countries. That said, they are extremely professional and accessible. Could not have been happier with our stay at BW Plus.

    5
    « Spacious room, awesome breakfast, great location to Bryce Canyon NP »

    We stayed here 7 nights- room with two doubles was spacious, RENOVATED, clean...close to Bryce Canyon NP- we were there for hiking. Great place to stay. Huge, FREE breakfast buffet, nice, nice , nice staff, can't think of anything negative...maybe only wished they had a restaurant for dinner...don't stay across the street at Best Western Ruby's unless you want to be in a Gatlinburg/zoo/tourist trap atmosphere...this Best Western Grand was quiet and peaceful. Highly recommend!

    4
    « Good stay »

    I give it a 4 out of 5 cause overall it was a good stay. We had a king size bedroom which had loads of space certainly for the baby crib they lent us for free. The breakfast buffet is well stacked and the wifi was good. The hotel staff was also. Very friendly. Only comment is that our room was on the bottom floor and we could hear the people in the room above us when walking and using their bathroom. The rooms on the top floor must be quieter.

    3
    « Good base for a trip to Bryce »

    The room standards are what you would expect for a Best Western. Decent size rooms, nothing too plush but it serves a purpose. The breakfast buffet had a good selection, which was good before a days hiking in Bryce. The downsides are that the walls between the rooms are very thin, you can hear a lot of what your neighbor is doing. Plus we had one morning where the water which was luke-warm and unfortunately the front desk didn't seem particularly bothered about solving this or apologizing. I was just told this is normal at busy times! Overall it serves a purpose but nothing to get excited about

    4
    « Great Location »

    We were a family of four visiting Bryce NP. Nice newer hotel close to the Bryce park entrance. Complimentary breakfast had a good variety of hot options and was well maintained. We would definitely stay here again.

    2
    « Taken for granted. »

    I get the impression that this hotel and complex has had it too easy for way too long and has become over confident and disregarding towards its customers. The reception is staffed by people hardly converse in English . I called the desk to ask for some toilet paper as the maid had forgotten for three days, the person who answered the phone could not understand English so I went to the reception to ask in person. Still nothing until my wife called housekeeping and demanded it immediately and they sent the hotel handyman. In conclusion the hotel structure is good and rooms well proportioned but the customer service is extremely lacking. .

    1
    « Cautious Guest »

    My wife and I stayed at the Best Western Plus at Bryce Canyon for 4 nights for her birthday. When we came back from our hike after the first night we found out that housekeeping had only replaced the towels. The bed was not made. The room was not cleaned. After the second night we passed the housekeepers as we left the room and told them the room was available to clean. After we came back from our hike we came back to a room that had been untouched by housekeeping. No towels changed, bed not made, trash still in trash can. We called the front desk to complain and they sent a maintenance man who handed us towels but could do nothing else. I expressed our displeasure with the front desk and they assured us it would be taken care of the next day. The next morning (third night) we passed the housekeepers and told them the room really needed to be attended to and they said ok. When we came back from outlet hike We were amazed to find no one ever came into the room. Unmade bed. Dirty towels. Now the trash is overflowing the trash cans. Called the front desk only to find that because it was Saturday night there was no one to come and take care of anything. Upon departure I expressed my displeasure again to the stay who said they were sorry. No effort to try to make things right. No explanation. Nothing. We go to Bryce every month for a week and I will never step foot in that hotel. It is a nice hotel in a good location, but with that kind of service we will never go back.

    4
    « Convenient and newer »

    this is a property just outside the national Park. Since the park itself is rather small there is only the large lodge to stay inside the boundary. Conveniently located the included breakfast is full of choices. quality is typical for a provided breakfast at a hotel. However, the first day we noted there were sausages that were particularly good ( spicy and large). Otherwise, your average selections of thin sliced bacon, scrambled eggs, granola, yogurt, fruit bowl, toast and beverages. The second day was a bit more basic. Because the property is large the dining area can be very crowded and you will get moved out to a conference room about 30 feet away if needed. The staff was pleasant and accommodating. noise from hallway seems reasonably isolated. We did not have noisy neighbors but I did hear some conversation once so walls may be a minor issue. Having a double sink in the room was nice. Wi-Fi connection was okay. If trying to use off-hours you can get up to 9.8 MB download speed. However, in the evening and morning when the router is busier things will slow to a crawl. My only complaint was regarding housekeeping. When we moved in there was cereal spilled on the floor that had not been vacuumed. After housekeeping came through the next day it was still there. Overall, I would say it was a pleasant stay and well worth considering for your time in this area.

    5
    « Great location, wonderful hotel »

    This hotel looks to be brand new. The lobby is beautiful and spacious. Our room was quite large, spotless and very well appointed. The bed was very comfortable and there was a mini fridge, microwave and flat screen TV in our room .Wifi is free. All areas of the hotel including the rooms are sparkling clean. The hot breakfast was exceptional with every offering you can imagine. The dining area was clean, roomy and had plenty of staff on hand to replenish items and clean the tables as people left. The only slightly negative thing I can say is that the desk staff while polite were not overly friendly. Otherwise I would say our overall experience here was excellent and I would strongly recommend this hotel to anyone visiting the area. Definitely nicer and quieter than the very busy Ruby's across the street.

    4
    « Nice new and clean hotel »

    A good location for visiting the Canyon. This is the newest hotel in the area and is clean with good sized rooms. We also had breakfast included which is a buffet and what you'd expect for 'free' food. The lobby and dining area are nicely designed with a good ambiance. There is not much choice of dining at Bryce Canyon City and I highly recommend dining at the park's Lodge, (inside the park).

  • 5
    « Very Nice Hotel »

    Clean, nice room and so close to Bryce Canyon National Park. Reasonable rates and good breakfast choices. There are shops and a few restaurant close by. If you only have a couple or few nights to stay for Bryce Canyon, then this place is a good choice.

    5
    « Wonderful stay »

    Our entire stay was fantastic. Every encounter with your staff was a possitive one. We will definetly be staying with you again as we will be traveling to the area more often. The Hotel was clean and modern with plenty of parking.

    5
    « good to see such great customer service »

    I have become so accustomed to bored, uninterested hotel staff. The staff here appear to be from all over the world and they are continually smiling and exhibiting wonderful manners and social graces.. which sadly seem lost these days. I didn't overhear anyone complaining about coworkers or guests... nice!

    4
    « Good base for trip »

    Good location for visiting Bryce Canyon or Scenic Highway 12. Clean, friendly, busy. Nice beds in spacious rooms. Fridge and more crow ace are good to have. Unless AC was on, our room was a little stuffy. Breakfast selection was good, but the breakfast room and buffet lines were very crowded.

    5
    « Great Location for Bryce Canyon visit »

    Rooms were comfortable and clean, breakfast was very good and despite the crowd, food was kept well stocked and dining area maintained well. Too cold for pool to be opened but the hot tub outside was heated and available to use. Only complaint, and this is not against the hotel, is that only one restaurant (and prices were fairly steep) was open in the general area and had a huge line of people waiting. Glad to get a tip that we could go back down RT 12 to another, much better choice.

    5
    « Great stay at Best Western Plus across from Ruby's »

    This hotel is newer than Ruby's across the street and a bit less crazy. Our family had a great experience, a restful night's sleep, and even caught up on laundry while relaxing at the hotel, which was badly needed after many days of hiking in Bryce and other National Parks on our itinerary this spring break. The breakfast was included and had many choices both hot and cold, which made this hotel a winner on our trip!

    4
    « Better than expected! »

    This hotel is a great place to stay. The rooms are large, and very clean. The morning breakfast was a surprise. They had many hot options. Potatoes, eggs, biscuits/ gravy. Your choice of French toast or pancakes. Also one morning waffles. And all the other usual breakfast items. Would gladly recommend.

    3
    « Overall fine »

    The pickings are slim around Bryce Canyon NP. This hotel was nice, but had a weird smell in the lobby and corridors that I could not get over. The rooms are fine but they are wired funny so when you turn off the main light the bedside lamps would turn off as well. Also the shower and toilet area is seperate and therefore quite small. There were two sinks which was nice and the tv worked fine. The wifi on the other hand was TERRIBLE. It just didn't work. The gym was okay, 2 out of the 4 cardio machines were out of order and there were kids running around. That should not be allowed in my opinion. Breakfast was insanity. There is not enough room for all those people. Although it is included I recommend going to the general store and grabbing a smoothie to enjoy outside. I would only stay here again for the location and nice beds, but not for anything else.

    4
    « Nice, but nothing outstanding »

    We stayed here for 2 nights on our visit to Bryce Canyon. The hotel is newer, the lobby is very nice and the rooms are clean and comfortable. I feel like they're overpriced for the accommodations but I think it's the area and you're paying for location and proximity to the park entrance. The wifi was pretty poor and the breakfast buffet can get very, very crowded if you aren't there bright and early. The buffet itself was adequate, similar to other free hotel breakfast buffets of powdered eggs, sausage, bacon, waffles, yogurt, oatmeal and donuts. We opted to go across to Ruby's for breakfast one morning, but found their breakfast to be no better, so may as well go for the free one. Staff was excellent and very friendly.

    5
    « Great Value in a Great Town »

    Bryce Canyon in April is beautiful. This hotel was a great find. The room was huge - plenty of room to spread out. There's nothing to complain about - this is a great National Park, a great hotel with a great staff, and you can't beat the price.

  • 2
    « noisy »

    my room near the stairway and elevator was noisy. After 6AM i heard every stairway step right behind my head, and every family conversation by the elevator. The refrigerator was buzzing much of the night. i didn't complain until the AM because they were full. AND to top it all off there was NO listing available for the tv stations, and when i asked for one was given the excuse that they had a new vendor for that. The hotel could create one and make a copy for each room in no time!

    4
    « New and shiny! »

    This hotel wasn't cheap. But now I know why! It is very new and is a large complex of rooms with a pool and spa in the middle of it. Also, there isn't much to chose from there either. Bryce Canyon City looks like it is purpose built as the gateway to Bryce Canyon National Park. It is right at the door - there is nothing really else in this "city". I think this hotel is be biggest building in the "city"! I have stayed at 5 star hotels which looked worse. The rooms at this place is huge, clean and very new. It is very well furnished and very comfortable. Also, the free breakfast was great - a large selection of pastries, breads, hot meals (biscuit, gravy, crispy bacon, sausage, scrambled eggs), oats, cereal, juice, fruit - you name it! My only annoyance was the wifi. It is free and supposed to be available everywhere. But in my room - Rm3412, it was patchy and slow. It kept dropping out and it was totally unreliable. I had a business Skype call which kept freezing. I ended up sitting on the floor near the room door and even then it dropped out heaps and I had to keep apologising and dialing back in. Not very professional! PS - There is also a reasonably well equipped gym (which I wished I had used after eating that big breakfast!) as well.

    4
    « Big rooms, nice layout, newer »

    The hotel is newer so it was a surprise how large the room was. We had a room with 2 queens, a sitting area with seating for 4, coffee table, desk and Tv/fridge cabinet. Not sure the official name of this room layout but it was plenty of room for our family of 4 for the 3 day stay. The bathroom was a split design so someone can be in the shower and someone else brushing teeth. The breakfast food was always well stocked and well attended by the staff. The pool area is basic but still attractively designed. This is still a hotel and not a resort. Bummer that the pool was closed. The spa was open but every time I considered going the spa it was being used as a "pool" by several families, so not so much a relaxing soak after a long hike. Bryce City is limited even in-season, so I was not surprised by the lack of dining options. We had stopped earlier in our trip and arrived with some microwave options and paper plates. This seemed to be the best option in town, so we were happy with our decision.

    4
    « Mostly Good... and Great Location »

    Location, location, location... Newest Hotel in town with breakfast included! Outdoor pool closed for the season, but hot tub was great and we had access to Ruby's Inn indoor pool across the street. The only issues I had was luke warm showers in the mornings and Wifi was super slow! Husband said the gym was lacking, but we were hiking most of the days, so we got our exercise elsewhere. Rooms nicely appointed with newer furniture and mini fridge and microwave. Breakfast was simple but good. Typical continental fare, with bacon, eggs, toast/bagels/premade waffles, cereal, yogurt, fresh fruit, muffins and donuts. Juices, coffee, etc. to drink. Friendly staff! If you are going to stay in the area, this is your best bet!

    4
    « Ok Hotel in the beautiful national park »

    Honestly, there was not much choice in or near the park for staying, this is the best in town. We didn't expect much, the room was big enough, the hall way looks like a college dorm. Carpet was still wet, I took it was just steam washed. The room was clean enough. The front office lady was very welcoming and knowledgeable. The only complaint was A/C unit in the room. It automatically turned on every half an hour, and it was quite a nuisance in the mid of the night. I was awaken a few times. That was our first day in the spring break trip, so I was not cranky enough to ring the front office.

    4
    « Nice and new »

    Choices for Bryce pretty thin on the ground. We needed three rooms and could not get in park lodge. We were pleased with the hotel....it is very clean and efficient. We were there during one of the never ending spring breaks and it was swarming but staff in breakfast room dealt with chaos nicely. Avoid room by stairwell and opt for top floor room. Can barely open window so we had to sleep with noisy AC but bed very nice as were linens.

    4
    « A very nice and relaxing stay but no working pool. »

    The hotel is new and I splurged and reserved a suite for me and my three daughters. It was very spacious and gave us room to spread out. The breakfast was good with many options. My girls really enjoyed it. The only down side is that the pool was closed/not working. That was a BIG disappointment. Swimming while travelling is a great joy for my family. The hotel did offer us an option to go across the street to Ruby's which was something but it was cold and we did not feel like going back and forth after swimming etc. The hot tub did work and was very nice and spacious. I hope that they have a priority to fix the pool. A staff member from housekeeping said that it had been broken for quite awhile. If I had known that I would have booked a room somewhere else and certainly not splurged on a suite.

    5
    « Nice hotel for the area »

    Stayed here during the springs break and the hotel is pretty decent. The staff are friendly and the room is clean.The included breakfast is nice especially not many places opened during the winter time. Very close to Bryce entrance.

    5
    « Enjoyed this hotel »

    Nice hotel in a beautiful area. We stayed 2 nights and had a pleasant experience. Comfortable room, clean, well maintained. Complimentary breakfast had a good selection of good quality food. Go to breakfast early; serving area gets crowded after 8am. Apple devices do not work well on their network. Overall enjoyable experience. We are likely to stay here again.

    5
    « Best hotel in our trip »

    This turns out the best hotel in our recent trip to the west! Excellent breakfast, spacious room, nice decorated lobby. There is also business center in the lobby area, some computers are framed in the cabinet which is very interesting. Our family loves this hotel.

  • 4
    « Nice staff, nice room »

    Room was clean and comfortable - staff was nice. Only problem is we were limited to eating across the street at Ruby's (which is not very good) or Subway. But we were there in March so it was really not "in season" despite the fact that the hotel seemed full.

    5
    « Great hotel just outside Bryce Canyon »

    Modern hotel just outside park boundaries - the nicest Best Western I've stayed at (guess that's what the "Plus" means). Decent price for a late spring break three night stay, though the last night (Friday) was pricier. The Park was awesome and the hotel offered a pleasant respite after long days of hiking.

    4
    « Nice Stay »

    Nice hotel and very clean with very good breakfast. Just a few issues with HVAC and water temperature. HVAC was noisy so we just turned it off at night. Water temperature was not warm enough for shower one morning.

    3
    « Not so grand after all »

    This hotel is average at best. It has as many negatives as positives. The unfortunate things are 1) early check in not accepted at this hotel 2) inconvenient elevator location to many rooms and worst of all 3) no privacy because the walls are so thin you can over hear conversations and noises emanating from the next room. The positives are that the rooms are modern and clean. The hotel is well located near the park entrance and breakfast is included. So would I stay here again? Not without investigating other options.

    3
    « Clean and comfortable. »

    Pros: -Hotel is new, and rooms were very clean and comfortable. -Breakfast buffet is free and ample to get the day started. -Wifi was free and worked well. -Despite hotel being empty (less than 10 cars in parking lot), our room wasn't ready even 45 minutes prior to check in. Cons: -In the Queen suite, there are 2 queen beds and a pullout sofa. Despite the sofa being brand new, it was SUPER uncomfortable! Springy, metal mattress was awful- even when pulled off the frame and put on the floor. -The only restaurant that was near here that was open during spring break was Ruby's buffet across the street. Food was gross and nothing else was open.

    2
    « My FINAL stay at any Best Western chain hotel. READ THIS to see how they run their business. »

    A long overdue review. 1st, The Hotel: A standard but functional chain hotel. If you need one night of rest, it's fine. It was a newer hotel so we chose it based partly on that. 2nd, The Facts: I booked a 1 night stay for our family. With my confirmation # in hand for the ONE night, the reception desk tells me they have no record of our reservation....and the hotel is sold out. Not good news in an undeveloped area with few hotel options and children in tow. The short of it is they finally found us a room, never apologized for the goof-up, AND....the unbelievable part: They charged us for TWO nights instead of ONE. I found this out months later after looking at my credit card statement. I won't go into the details of my experience with Best Western customer service because it is long, a complete waste of countless hours of my time, very disappointing, and gave me insight into how this hotel chain is run: Very poorly with complete disregard for honesty & integrity. They'd rather pocket a few hundred extra bucks than admit fault and keep a future client. (BTW...they were never able to provide me with proof that I had booked 2 nights, not able to pull up phone conversations I had with BW, nothing....except: We're keeping your money.) Yes, they refused to refund us. In the end, I lost a couple hundred $$ but learned a lesson: I WILL NEVER STAY AT ANOTHER BEST WESTERN AGAIN.

    5
    « Great place to stay »

    It's great place to stay when you are visiting Bryce canyon. 10 min drive to the park, spacious super clean rooms, comfortable beds (very important after day of hiking!), good selection hot breakfast -- everything we were looking for. Friendly staff.

    2
    « Great staff, but paper-thin walls means miserable stay »

    The hotel was fully booked during our stay. The breakfast staff worked really hard to keep fresh food coming out and were very friendly. Our room was very clean, but the construction quality was terrible. Why be cheap and overlook privacy when building a nice, new place? We could hear our neighbor's TV all night. And worst of all we could hear people coughing nonstop along with loud adult squealing/moaning and bed movement from the other neighbor. It was so loud it woke my 7 year old up. Really classy.

    5
    « BW PLUS is the best choice »

    best option for the Bryce Canyon area - quieter and cleaner than Ruby across the street and 1 minute from the park entrance. Many good options for breakfast - which is a real plus in the off season when there is only 1 restaurant choice. Nice to have a fridge and microwave so you can bring your own dinner options.

    5
    « Overall best stay »

    This hotel has everything you need. Its clean, internet, free breakfast, and the restaurant was very good. Every employee we interacted with was very kind and helpful. Overall great pick and we had three kids with us so that's saying a lot.

  • 5
    « Clean, comfortable and close »

    Surprised by the size of this hotel. Large lobby and very nice rooms. Very comfortable and excellent breakfast buffet. Breakfast was ready before dawn and the staff lined up to greet you. Even had fresh grapefruit sections on the buffet (who goes to the trouble of peeling and sectioning all those grapefruit?). The location is unbeatable being so close to the entrance to the park.

    5
    « Great Place to Stay! »

    We were very pleasantly surprised at the quality of this hotel. The breakfast provided was outstanding and the staff very attentive! This was our favorite hotel on our entire vacation. We would definitely recommend staying at the Best Western Plus Hotel at Bryce Canyon.

    5
    « Bryce Canyon »

    We have stayed at Ruby's Inn the past 2 times we have visited Bryce Canyon. We chose the Best Western this time because it was newer and offered breakfast which is a big plus since we were traveling with our two grandsons. Our room was very spacious and very clean. The breakfast was one of the best we have had with a large variety choices. The staff was friendly and helpful and we would stay here again.

    4
    « Nice but housekeeping is a problem »

    I have stayed at this hotel 5 times since it opened. It is the newest and overall the best option in the Bryce Canyon area. The beds are comfortable with nice duvets and there is a fridge and microwave in the room. The free full breakfast is plentiful and the lobby area is nice with a fireplace and comfortable chairs. The outdoor pool is closed in the winter, but the jacuzzi is open and very pleasant. The hotel is across the street from the main action at Ruby's Inn but it isn't a problem to drive across to the restaurant there and it is permitted to use the indoor pool there. The first 4 times the staff was very friendly, although not so much on my most recent stay. The only real negative comment I have is the housekeeping service. On my last 3 stays no one came to clean the rooms all day, not even to empty the trash! I let it go the 1st time; the last 2 times I called to request service and somewhat begrudgingly someone came and perfunctorily made the beds and brought fresh towels.

    5
    « Clean and Close »

    We needed a place to sleep for a one night stay while we visited Bryce Canyon National Park. The lobby was lovely, the room was clean, and breakfast was free. That is about all we could ask for while staying withing 5 minutes of the entrance to the park.

    5
    « Nice stay »

    We recently took a week long road trip to visit the National Parks in Utah. This was the best place that we stayed the entire week. The room was large, clean and comfortable. It had a sitting area with a couch and a large bathroom area. It was very busy the nights that we stayed but it was quiet. We were on the first floor and didn't have any issues with noise other than occasionally hearing the people walking around above us. It is only a couple of miles outside of the Bryce Canyon park so it was a very convenient location. The breakfast buffet was also the nicest that we had during our trip. There was a large variety of food with many hot food items. There aren't many other places to eat in the area itself so it was nice to be able to have a good breakfast. The only negative was that the wifi was a little spotty at times. Overall, I would stay here again.

    4
    « overall good »

    Very nice place, good value, but I was very disappointed there was no real butter at the otherwise extensive breakfast, and the 2% milk looked worse than skim. Also the refrigerator in the room made a loud ticking noise all night, until we finally figured out what it was and unplugged it. I would definitely stay here again though.

    5
    « Great Experience »

    Other than the breakfast, this was a first rate experience. Love the size of the room, very new, lovely furnishings, granite countertops in bathroom, in suite fridge and microwave, lovely sitting areas. We were a family of five, and had more than enough room. The best place to stay near Bryce NP Breakfast was the usual mass fare like any other Best Western or Hampton Inn, so that was the only thing that was a slight downer. Also, breakfast was only served between 6:30-9:30, which again, was somewhat inconvenient.

    4
    « CLEAN, FRIENDLY, GOOD NIGHT SLEEP AND DECENT COMP BREAKFAST..SO CLOSE TO THE PARK »

    My GF and I stayed at Ruby's BW the night before, right across the street, they were full this night, so we had to move to this hotel (literally 1 minute away)...so much happier here....nice lobby, very friendly staff, very cozy bed, a clean room, a nice updated clean laundry room, a 5 minute drive to the entrance of Bryce canyon NP ( that's why we went)...and a comp breakfast, pretty decent, good coffee, cereal choices, yogurt, muffins, bacon, eggs, etc...Ruby's almost has the same breakfast, but they sock you 11 bucks per person, and It tasted really bad there......this place is about 20 bucks more per night, But I would happily pay it if I ever come back to this park

    4
    « Convenient and clean »

    The hotel is nice enough for the price. However, there is only one restaurant nearby and the food is not very good. Staff were helpful and let us check-in early. It's a good location is you are visiting Bryce Canyon.

  • 5
    « Bryce canyon and Zion experience »

    This Best Western Hotel is by far the best one from the Best Western Hotels we had checked in. The rooms are spacious, 2 queen beds are comfortable, the checking in and checking out is a breeze. The breakfast is what is expected for an American standard but the people who keep the breakfast buffet were good in refilling the food and cleaning the tables as fast as they could as people are coming in herds. The ambiance and cleanliness of this hotel is the best of the Best Western I've been so far. Only thing I would complain is the slow internet and no indoor pool. Love that parking and breakfast are free, especially to compare to other hotels around.

    4
    « Good but noisy »

    It was close from Bryce canyon and clean and nice. So we could enjoy thd sunset and sunrise easily. The breakfust was good too. But it was a little bit noisy beacause of a family who stayed the next room. I think this hotel is week to noise.

    4
    « FAIRLY NICE VERY CLEAN UPDATED PLACE TO STAY »

    This Hotel is MUCH Nicer than B.W .Ruby's across the way....friendly, very clean room and lobby, nice shower and a real close drive right into Bryce Canyon NP....very pleased, although a bit overpriced for Utah in off season....still..no regrets

    4
    « Convenient Hotel very close to Bryce Canyon National Park »

    The Hotel is almost like an 'oasis' in the 'nothing' that you found when you want to go to Bryce Canyon..... The Hotel is in good conditions, the Hall is large and it does give the idea to be in a mountain resort. Staff was very helpful and friendly. In the hotel night stay fare the breakfast was also included which was a nice surprise! They put me in a corner/quiet area as I recommended at the time of the booking.! Definitely thumb up!

    4
    « Great Place to Stay While Visiting Bryce Canyon! »

    Stayed here overnight during our recent visit to Bryce Canyon. Hotel is very conveniently located on road going to Bryce Canyon (approx. 3 miles/4 minutes away from park entrance). Pros: -Proximity to Bryce Cayon -Modern, very large, lots of parking -Cleanliness of both room and facility (3 stories tall) -Large pool and spa -Very quiet, no traffic noise -Very courteous staff -Good internet -Very large breakfast area with excellent breakfast (large variety of both hot and cold foods, fruit, beverages, etc) Cons: -Only con was that fan ran continuously, even when AC was off (too loud to keep on all night) As a general watch-out, during the off-season there is only one restaurant in town that offers lunch and dinner (Ruby's).

    5
    « Relatively new, well-run hotel »

    This hotel sits right across the street from the well-known Ruby's Inn, and they are apparently owned by the same family. At check-in, there were some people that were staying at an adjacent property that is part of Ruby's Inn. The rates we received for the spring season were reasonable, although I imagine those rates go up quite a bit in the summer. Check-in was easy, although since we came in on a Saturday night our room was not ready until sometime after 4 p.m., so don't count on getting into your room early if the hotel is full. The hotel has a beautiful, welcoming lobby and the hot tub in the center courtyard was open. The outdoor pool is only open in the summer. We had two rooms, one was standard and the other was a double queen suite. Both rooms were spacious with high ceilings which made them seem big. The bathrooms are nice with double sinks and a seperate toilet and tub/shower area. The queen suite has two queen beds and a sofa bed, as well as an extra arm chair. We brought sandwiches for dinner because we had heard food in the area was really expensive, and we had plenty of room in our suite for 8 of us to prepare and eat our sandwiches. This hotel comes with a free breakfast in the morning, which can be a great value because of the limited choices in the area, especially if you're traveling with a large family. The buffet had pancakes, waffles, french toast, biscuits & gravy, scrambled eggs, toast, bagles, muffins, pastries, donuts, yogurt, fresh fruit, grapefruit, sausage and bacon, as well as juices, hot chocolate and coffee. The breakfast area was very busy when we came down at 8:30, and they'll ask for your room number. We ended up eating in an adjacent conference room because all the seats in the breakfast area were taken. The hotel was very clean and the rooms are well appointed and you'll have free wifi. The beds were fine, but not the best. If you're used to traveling in style, this hotel is probably your best bet in the Bryce Canyon area. You're only a minute from the park entrance, and you won't be disappointed in the beauty of the area.

    5
    « Great value! »

    I came in the low season a week before spring break. Snow was still on the ground and the pool was closed but the hotel was easily the most well-appointed of our vacation. They easily had the best breakfast included with lodging and the internet was excellent (a major requirement with a 15yo in the group)! There is not much in the area open after 9PM so remember to get your shpping at the store across the street done early. Bryce Canyon is just down the road.

    4
    « Nice and Comfy stay »

    It was really comfortable stay in the hotel , everything was well taken care of starting from the reception to checkout . Keep the map of the hotel handy as they have several sections and you may miss your way of to the front desk or where you parked your car. The breakfast is definitely worth trying , well you don't have much choices but . The baha omelete the awesome .

    4
    « Close to Bryce »

    The hotel is one of the two closest to Bryce Canyon NP, which is a major draw. It only takes a few minutes to get into the park -- a plus when you're pulling a sleepy teen out of bed to see the sunrise (well worth it!). Both hotels are Best Westerns, but this one is less embedded in the tourist trap of Ruby's Inn. Breakfasts were good but the dining area was very crowded. Rooms were fine -- clean and comfortable with parking lot views. The outdoor pool is closed in the winter/spring, but the hot tub stays open (it isn't as nice as the on-line photos suggest...).

    5
    « Spring Break »

    When I found out there was a cabin in the park to stay at I was a little disappointed that I could not get a reservation there. But then after I stayed, especially after eating at the breakfast buffet I will probably stay here next time I visit the park. Thanks for a great stay

  • 5
    « Best hotel in Bryce »

    Service was excellent, rooms were clean, quiet and comfortable. I stayed on the top floor and my rate was $95 USD. They let me check-in at 2pm. Location is right at the entrance to Bryce Canyon park. Lots of parking, hotel fills up quickly after 6pm.

    5
    « A great place to stay! »

    We arrived at the Best Western PLUS hotel and were pleasantly surprised. Our room was clean, very big and comfortable. It's conveniently located about 1-3 miles to the Bryce Canyon entrance. If you decide to visit Bryce Canyon, stay here!

    2
    « Cheating »

    I was billed an additional $1 as a 'donation to the park'. I asked if it was mandatory, the answer was no. SO I asked why I was billed without my consent or me being informed, no answer was given, just upset faces towards me just because I challenged the legality of such action.

    5
    « Has it all »

    Large, clean and comfy room. Beautiful lobby and artwork. Big dining hall for great free breakfast (amazing bacon) Hot tub. Only a couple of miles to Bryce entrance. Used outdoor hot tub but was too cold to swim in pool which was closed anyway.

    5
    « Best place to stay »

    We stayed at the BW Plus and found it to be very clean and the staff were very helpful! The morning breakfast that was offered did not disappoint! Plenty of food even though there were alot of people staying there. We highly recommend staying here for your visit to Bryce Canyon.

    4
    « Beautiful place to stay! »

    Beautiful property: fronted by a pond and along the way, a rodeo facility. The lobby of the hotel is decorated with a park or forest motif and a fireplace, which is charming.The hotel consists of 2 towers. Room was very large with a sitting area, a small couch, chair, table, desk with chair, an upholstered chair with hassock and thick,comfortable beds! Large bathroom with double sinks. Mariana, the receptionist was very welcoming and helpful. Dining area was large and breakfast menu varied and good. Loved that there were 4 washing machines and 6 dryers in their coin-operated laundry facility. However, each wash costs $2.50 and each dryer costs $2.00.

    5
    « Excellent Hotel »

    We had stayed at this hotel 2 1/2 years ago and found the hotel to be exceptional once again during our recent stay in March, 2016. We had a one room suite both stays. The room had 2 queen beds and a sofa bed. The room was very large. The room on both occasions was clean and quite. The breakfast offered many selections, all very good. All staff were friendly and attentive. We will definitely stay at this hotel if we return to the area in the future.

    5
    « Comfortable stay »

    This was our first visit to Bryce Canyon and the Grand Escalante region. The Best Western Plus' location right outside Bryce Canyon, gave us easy access to the park. We asked for a room with a view, and the staff accommodated us with a nice room on the 4th floor. The restaurant, diner and grocery options across the street also helped make our stay comfortable. The hotel breakfast was very good, with both hot and cold options, and enough seating for everyone. We were there the first week in March, just in front of the busier Spring season, and enjoyed the weather and no crowds or lines.

    5
    « Great choice! »

    This hotel was conveniently located right outside Bryce Canyon. The room was spacious, the staff was friendly, there was a great selection of food at the buffet and, most importantly, the price was right. This hotel was family friendly and had a laundry room.

    4
    « Early Spring in Bryce »

    March in Bryce is a good time to go if you want to avoid crowds. We did the peek a boo trail and only saw a couple of others. The trail still had a lot of snow covered areas so I would recommend hiking boots and walking sticks. There was only one place in town open for dinner so get there early to avoid a long wait. We didn't do any stargazing because it was 19 degrees the night we were there...too bad because the photos I've seen of night sky are amazing.

  • 5
    « Great Location - Perfect for 1 Night Stay »

    Location was great and super convenient to the park. The room was clean and the hot tub was an added bonus! Rooms were basic, but that's all you need. You don't come to Bryce to sit in the hotel! Would stay again if visiting Bryce.

    5
    « Impressive »

    Very nice hotel. Everything feels new and nicely furnished. Rooms are large with microwave and fridge. Very quiet. Comfortable bed and good choice of pillows. Breakfast Buffett was first class with lots of choices and well stocked. So glad we stashed here. Outdoor pool and hot tub.

    5
    « Very nice stay and location »

    Usually don't stay in Best Westerns but this one being a "Plus" was quite nice. Fairly new. Built for the "on season" so it was not too crowded in March. Five minutes from the Bryce Canyon National Park. Asked for a quiet location...didn't receive one. Room 3221 is right over the hot tub, not good. Next to the "electrical closet" which made noise and you can hear footsteps above you on the third floor. Ask for a room away from the pool and hot tub. Facilities were excellent...especially the laundry. Breakfast was excellent too. Room and bath are large and very comfortable. This is the place to stay when visiting Bryce.

    3
    « Close to the park and served its purpose. »

    Stayed here for our winter trip to Bryce Canyon. Breakfast buffet was very crowded and just ok. Rooms were very loud with noise from other rooms and the hallway. All the doors have a huge gap at the bottom which lets noise travel throughout. We rolled up a towel and put it at the bottom of the door. Didn't use the pool or hot tub since it was winter and we spent the full day inside the park. Beds were comfortable and rooms were clean. This hotel was convenient and served it's purpose. We would have appreciated if there was coffee available throughout the day but the buffet closes at 9:30am sharp which includes hot beverages.

    5
    « Excellent breakfast »

    Very nice hotel. Breakfast was amazing with every food item you could think of. Real eggs, waffles, sausage and gravy biscuits (my fave). Inside looks like a modern lodge with great internet and lots of tv channels considering you are in the middle of nowhere. Just a few minutes from the park.

    5
    « Came in early March »

    So, Bryce is remote. And this place was convenient and clean. Big place. Went in March. Too cold for pool. Nice staff. Nothing fancy, but large and just outside Bryce National. It snowed during our first day. Bc of proximity to park, ate buffet breakfast (it was included, nothing great but not many choices in Bryce) and were able to see the entire park by driving in the morning. Cannot imagine how busy this place is in peak season. Happy we missed that.

    5
    « Best Western PLUS Bryce Canyon Grand Hotel »

    Great place to stay while visiting Bryce Canyon. Best Western PLUS Bryce Canyon Grand Hotel is reasonably priced and very comfortable. No reason to go anywhere else other than the Best Western PLUS Bryce Canyon Grand Hotel.

    5
    « wonderful place to stay »

    The hotel is beautiful. The staff are so helpful, Bethany went out of her way to help me with my rewards card. The rooms are spacious, the beds extremely comfortable for hiker weary people! Breakfast was great! Overall a great value for your money!

    5
    « Exceptional visit »

    This hotel is new since our last visit to Bryce, but is run as part of the Ruby-complex. Glad we chose to stay on this side of the highway as the hotel far exceeded our expectations and was a terrific value in the off-season. As hard as we looked, we could not find a single fault.

    5
    « Bryce Canyon »

    Great experience. Very comfortable and easy access. Will stay again when I return. Bryce Canyon is such a beautiful National Park in both summer and winter. The weather was great and the people were friendly.

  • 5
    « Bryce Canyon visit »

    Super room for family of four adults. Staff friendly and helpful. Make a point of taking staff names. Though no in-house restaurant, Ruby's Inn across street with a pleasant restaurant and store. Early March visit without crowds.

    5
    « Excellent location for Bryce canyon visit »

    Superior location, very clean hotel - only negative thing was that hotel did not have restarurant open. But there was another one just 200 yards away. Nice and large rooms with excellent bed. Parking and internet free.

    4
    « Great stay, no food. »

    We stayed three nights...first one was $100, next two were $50. each. You can't beat the price. The hotel was modern, clean, great beds, right near the entrance to Bryce Canyon Park. Quiet. Two sinks in the room which was nice 2 queen beds, non-smoking hotel. There was another Best Western across the street with much higher prices ...it was called a resort hotel It contained the restaurant which was bad, bad, bad! Called Ruby's and was attached to the other hotel. I recommend you go to Foster's which is about 2 miles away. We were there in March which is before the actual season starts so not as many people. A great time to visit. 's

    4
    « Exceeded Expectations »

    Although we have not had especially positive experiences with Best Western hotels in the past, we chose this property for its proximity to Bryce Canyon and its attractive off-season rate. Our King room was unexpectedly spacious and had both a mini fridge and microwave. The bathroom area had a large double sink-nice feature. The included breakfast was extensive with numerous hot and cold items-perhaps the most expansive we've seen. Housekeeping did a great job keeping everything in the room clean and tidy. A friendly, rather than terse, welcome and better lighting in the bathroom would have boosted this hotel to 5 stars.

    5
    « Lovely accommodations & a great free breakfast! »

    We spent two nights at this hotel just outside Bryce Canyon N.P. The rooms are well appointed, comfortable and clean. The lobby is really incredible, as are the people at the front desk. The breakfast buffet is really a good one!

    5
    « Comfortable stay »

    We spent one night at this hotel and stayed in a suite on the third floor. Very spacious and the bed was comfortable. The breakfast spread is abundant and hot items are served. Good wifi throughout the hotel. The staff was helpful and courteous at check-in. We would recommend this hotel.

    5
    « Nice room and great hot breakfast buffet »

    We had a very generous size room with a king bed. The hotel is attractive. The breakfast buffet had a great selection of hot and cold foods and was a great way to start the day before heading out for hiking in Bryce Canyon. The park entrance is just a short distance down the street. The hotel has free wifi. We also used the free computers in the lobby to print out some information for more obscure hikes in nearby Escalante National Monument.

    5
    « Amazing »

    The room was clean and very large. The design of the hotel is very unique and works well with views of the area. Everything is new. It is right outside the entrance to the park and is very convenient. The wifi worked very well and the rooms are well sound proofed.

    5
    « Best place to stay »

    When our car battery died, a young front desk gal named Juana came to our rescue and jump started it for us (in the cold!). Her patience and persistence was remarkable as it took awhile to get it started. How kind and caring of her to help us out !

    4
    « Very good location, good breakfast »

    We stayed one night with family on a road trip out West. This is a standard Best Western Plus. A clean hotel with friendly staff. The location is very good, close to Bryce Canyon National Park and to a few family-friendly restaurants. As we were there in August, the place was packed with tourists.

  • 3
    « Pretty much the only show in town in winter »

    We were in town overnight from Zion NP. Check in was smooth and they allowed us to check in early. The rooms were clean and ample, housekeeping was friendly. The only drawback was that during winter, this place seemed to be the only show in town. We were stuck having all our meals here and the item choices were limited though passable. The steak choices seemed pretty good in fact although we passed on more meat since that was what we wound up having for lunch. Their buffet was not running in the winter and a fast food restaurant had yet to open (also on their property). The gas station (also on their property) wasn't open at 7 am when we needed to get going the next day and in fact was due to open much later around 9. So we risked trying to find another on a quarter tank of gas, but other stations were similar or even worse. Fill up if you can the night before or add stress to your life as it did ours. They have an indoor pool which our kids tried and they seemed to enjoy it. Their giftshop is relatively big with many items including camping gear and there was even a section that sold hard liquor in the lobby if that is your thing. We would've preferred another night in Zion/Springdale but could not change the reservation as they wanted cancellations about 4 days prior to your arrival or lose everything.

    4
    « A good choice in Bryce Canyon »

    We were very impressed by this hotel. It is so close to the NP entrance and the staff are very friendly and helpful. Garret gave us good direction and highlight of the area and local favorites. The breakfast is supreme.

    4
    « Close to Bryce Canyon NP »

    We stayed 2 nights during President's Week. We had a good experience. The staff were nice and friendly. Tthe location is perfect -about 2 miles away from the park's entrance. The hotel was clean and breakfast was excellent. They had a winter festival when we went there (not much going on) but they opened Ebenezer's restaurant across the street for a night of Western dancing for families and it was fun. All ages are welcome & we danced the Virginia Reel! They had sodas and popcorn for the kids for $1. The only thing is that there's only one option for dinner which is the Cowboy's Buffet Restaurant across the hotel. It's a 5-minute walk across the street. The next place is 18 miles away. We saw a Subway on the main intersection that was open but we didn't know about it because the front desk just told us that the Cowboy buffet is the only place that's open. I was told that within 2 miles around the area, it is owned by the same people.

    5
    « WELL PLANNED HOTEL AND FRIENDLY STAFF »

    This is really a large hotel...three stories with several sections. Our trip to Bryce was in November which what might be considered the off-season. This being said, I felt that this hotel was operating at a high customer satisfaction level. The folks at the front desk were as helpful as any staff I have ever encountered. The room was large, the common areas very pleasant, nice big breakfast area with plenty of options provided, laundry room, and of course perfect advice from the staff regarding the best way to plan a day in the wonderful Bryce National Park. Don't hesitate making a reservation and staying here...it's good.

    4
    « Good choice »

    We were welcomed warmly by the front desk staff. The lobby area certainly lives up to the "Grand" in the name. Our room was very large and the large double sink vanity that was separate from the toilet and shower was great. Unfortunately it was not as quiet as we had hoped. At one point, I thought the kids had left the door ajar when I heard people talking in the hallway. I noticed there was a gap at the bottom of the door covered by a draft stopper which may stop drafts but not noise. We could also easily hear people talking in the next room and the foot noise from above was just awful. Obviously you can't expect complete quiet but it was louder than many other hotels we've been in. The pool was outdoor and closed for the season but the hot tub was available although quite crowded. Ruby's across the street has an indoor pool. The breakfast is fantastic and included eggs, bacon, sausage, potatoes, french toast, waffles, pancakes, biscuits and gravy, fresh fruit, yogurt, oatmeal, toast, muffins and pastries. The breakfast area is very large but does get crowded after about 7:30. The breakfast attendants were all friendly and constantly refilling things and wiping tables. The WIFI worked well in the morning but was very slow in the evenings. Beds were ok. Overall a good choice but next time I would either get a room on the 4th floor or stay across the street where there are only two floors.

    5
    « excellent »

    great hotel, excellent breakfast and the rooms and hotel very clean. Loved the entrance to the hotel. Staff was friendly, and knowledgeable about the area and the things to see and do. I would definitely stay here again

    5
    « Pleasantly surprised »

    Stayed 2 nights at this hotel, we were in a king size bed on the 2nd floor, the room was huge and very clean, bed was comfy, pillows were Ok (those small ones which are not too soft ...but not bad). We were the end room next to the staircase as we wanted a quiete room but unfortunately people were using the stairs alot (which is unusual in a hotel) and I do not think they realised that the noise of them talking and pounding down the steps were heard and disturbed us in our room....so please try and keep it down if using the stairs. It was a busy weekend and we were dreading facing the manic free breakfast, we left it as late as possible to let the rush die down but knowing that chances were the breakfast would have been demolished and not much would be left. We were pleasantly surprised, they were still replenishing the food and scrambled egg and bacon was pipping hot, as soon as something was about to run out there was someone instantly there replacing it. For the amount of people eating here, the breakfast choice and service was excellent.