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Best Western Plus Bryce Canyon Grand Hotel, Bryce Canyon City

30 N 100 E, 84764, Bryce Canyon City, United States - See on a map
Best Western Plus Bryce Canyon Grand Hotel - Exterior The Best Western Plus Bryce Canyon Grand Hotel is ideally located in the center of Bryce Canyon City. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Spectacular sights, a charming old town area and exhilarating recreational activities can all be found at the luxurious Best Western Plus Bryce Canyon Hotel. Enjoy relaxation by taking in the gorgeous scenery or excitement by partaking in the many thrilling things to do while in the area. With Bryce Canyon National Park just one mile away from this Utah hotel, you can experience exquisite sunrises, breathtaking hikes and stunning red rocks. Just a block from Rubys Horse Rides and Bryce Canyon ATV, you can take in the superb scenery in a unique way. But it does not stop there - the wonder of Grand Staircase-Escalante can be explored without having to travel far, as it is within ten miles of this Bryce Canyon City hotel. Take a day trip and discover the magnificent views and sights of Capitol Reef National Park, Lake Powell and Arches National Park. With so many natural wonders, you can easily partake in hiking, mountain biking and cross-country skiing. After soaking up all the breathtaking beauty of the area, head to Old Bryce Town for charming shopping and dining. If you are looking for a great place to eat and be entertained, Ebenezers Dinner Show offers both and is just a short walk from this Bryce Canyon City hotel. With so much to see and do, the comfortable beds in the luxurious, clean rooms will welcome you each night. With generous amenities - including cable or satellite television with in-room movies, free Wi-Fi, a desk, a microwave, a refrigerator and a coffee maker – you will feel like you never left home. Wake up to a complimentary breakfast buffet each day. A dip in the indoor heated pool is sure to relax you. During the summer, cool off the outdoor pool and hot tub. Our property also offers a 24-hour exercise facility, laundromat, business center, meeting facilities, free parking and a 24-hour airport car. Book a stay at the Best Western Plus Bryce Canyon Grand Hotel today.

Best Western Plus

Bryce Canyon Grand Hotel




Hotel advantages

  • Catering Services
    Catering Services
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Airport shuttle
    Airport shuttle
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

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Sleep Quality

"Great place to stay!"

Jenny M, Sandy, Utah 14/06/2021

The hotel was really clean, had a great breakfast, and is close to everything. The pool was clean and great for the kids. The beds were comfortable and the shuttle stop is right out front. The rodeo is also

"Good place to unwind after hiking"

Aditya T, charlotte, United States 12/06/2021

Not a lot of options in Bruce canyon, so a five star here is not a five star in a big city. None the less, room was clean, nice breakfast, pool area etc. just what you need after hiking in the canyons. And located right outside the park entrance. Good location.

"Very good stay in Bryce"

User 12/06/2021

My family and I enjoyed our stay at the Best Western Plus. It was close to the park, had a good included breakfast and was nicely maintained. The on-site laundry facility was helpful when you're doing so much hiking. The location was good for both getting to the park and for going to Tropic for restaurants. Would very much recommend this hotel.

"Stay HERE!"

Stayingontrack, Evansville, Indiana 08/06/2021

We will stay here again! Friendly staff, large rooms, breakfast included, shuttle stop to Bryce NP. Our room was huge and we loved the huge bathroom. The double sink vanity is separate from the shower and toilet. The breakfast buffet offered many choices. The pool courtyard is quaint and offers a nice outdoor area to relax.

"Wonderful stay great area!"

Pearadella, Flint, Michigan 08/06/2021

The room was super clean and comfortable. The breakfast was the best I've ever enjoyed. Perfect location to visit the park. Shuttle stops right at hotel! Restaurant and shops within walking distance. Great pool and hot tub, in a comfortable settings.

"They didn't change bed sheets after previous guest -- for 2 rooms"

User 07/06/2021

We spent a night at this hotel when visiting Bryce Canyon, and it was a big disappointment. The hotel has nice deco and front desk staff was professional. I was glad I picked the right hotel until it was bed time. The sheets had cookie crumbs and sands on it. Obviously someone made the bed without changing sheets after the previous guest. After calling front desk they offered to move us into a vacant room across the hallway. We were on a 12 day road trip so had a lot of luggage. We got dressed, packed our stuff into suitcases, and moved into the new room. Well, this room had no cookie crumbs but it had sands and hair on sheet. The hotel management has serious work to do to fix their housekeeping. When I spent $200+ for one night I should at least get clean bed sheets. I reported this to the hotel management.

Lance Syrett, Owner at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Please let me apologize for the issues with the room you checked into and the subsequent issues. We are reviewing your comments with the housekeeper who prepared both rooms and will be taking appropriate measures. Thank you for taking the time to bring this to my attention .

"Excellent stay"

georgesB4777WE, Miami Beach, Florida 04/06/2021

A very nice , modern and comfortable hotel close to the Park's entrance. The lobby was spacious and uncrowded. We stayed on the fourth floor. The rooms were nice and up-to-date, frig and coffee machine. Beds were comfortable and good a/c and heat. The staff was pleasant and efficient when we ordered extra blankets. There is a gym and an outdoor pool and jacuzzi. Included in the price was a full breakfast buffet which was ample and very good. We stocked up for our hikes and were given carry out containers - nice. The one drawback was the lack of dining facilities (other than the morning buffet). For that, we had to drive to its sister hotel, the Best western Ruby's Inn. (Pls note that we stayed at the BW Plus Grand). The cost of our stay was expensive and not the greatest value but that was the market price in May 2021 but it was well worth it for us. Highly recommended.

"Surprisingly nice Best Western Hotel - upscale"

Ann H, Syosset, United States 02/06/2021

Best Western Hotels have a very basic reputation but this one is exceptional. I guess the BW Plus line of hotels is the upscale version. This hotel was the best in the Bryce Canyon area and conveniently located next to Ruby's Restaurant - great buffet! The only thing that bothered us was that the breakfast buffet is only open until 9:30am and we almost missed it. (The night front desk told us 10am). Wifi is wonderful- nice change to non-existent in national parks-especially Zion Lodge. Room and bathroom were very large and clean.

"Great hotel and breakfast in the heart of Bryce"

731julianf, Fall Creek Falls State Park, Tennessee 01/06/2021

Really enjoyed the quality of the hotel. Breakfast exceptional. Close to Bryce Canyon. Great laundry facility. Very clean. Parking was easy and convenient. Staff were friendly. It's literally a 5 min drive to Bryce Canyon National Park.


belquindara, Los Angeles, California 01/06/2021

We paid $350+ just for an overnight stay and we were VERY DISAPPOINTED with the NOISE THE AIRCONDITIONING and WITH THEIR HALF PILLOWS. We were not able to rest after hiking at BCNP. If you plan to stay in this hotel, bring your own pillow because they will just provide you throw pillows.

Lance Syrett, Owner at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for choosing to stay with us during your visit to Bryce Canyon National Park and letting us know how we can make improvements to enhance the stay of future guests. I apologize that we did not meet your expectations and I will be sharing your comments with staff in those things we can take care of immediately including the air conditioner.

"Loved it!"

User 30/05/2021

By far our favorite hotel while visiting the mighty 5. Friendly staff, clean room, and we loved the buffet. Full of choices. Hotel was close to the visitor center, restaurants and gas station. Bryce was a short drive away.

"Best hotel during our tour of national parks!"

User 20/05/2021

This hotel is spacious, clean, and convenient to Bryce. We received a good hot breakfast at a buffet, with excellent staff. Of all the hotels we stayed in during our tour of the Utah National Parks, this was our favorite. Parking is ample and about 5 minutes to the Bryce entrance. Across the street is Ruby's Inn, with restaurants and shops. There you will find a variety of food and large general store with upscale souvenirs and even groceries.I highly recommend a stay here!

"Bryce Canyon Hotel"

User 19/05/2021

Clean and spacious room and bathroom. Included a microwave and a mini fridge. Great location just outside of Bryce Canyon National Park. Full breakfast buffet was a pleasant surprise, and appropriate Covid precautions were taken.

"Very Comfortable Stay"

User 18/05/2021

We stayed at the BW Plus Bryce Canyon Grand for two nights - Saturday and Sunday - and were very happy with this hotel. Check-in was easy, and they provided us with a list of local restaurants. Our room was large, clean and comfortable, although the bed was a little too soft for me. I liked that the bathroom had a separate room for the toilet and bathtub/shower, and a double sink in the other part of the bathroom. There was pool area and hot tub in the middle of the building, but we didn't use it. Overall, the hotel felt very new and updated - the lobby was gorgeous with comfortable seating and a large brick fireplace. Breakfast was a small hot buffet - they gave you plastic gloves to wear when getting the food, which was a great idea. You could eat in the dining room, or they had take-out containers to bring your food back to your room, which we did. The staff all wore masks, and the guests pretty much did but not always. The hotel is only a few miles from the entrance to Bryce Canyon. We enjoyed our stay here and would definitely stay again!

"Should I be expecting more or should i accept Covid-19 inflation standards"

troya498, Hyrum, Utah 15/05/2021

I understand that the hotel industry has had a difficult time over this past year, haven't we all; so I was quite surprised at the room rate of $225/night during the week, but went ahead and booked 2 months in advance and had great expectations as to what we would experience at $225 per night. Upon Arrival I was greeted as if I was an off the street customer, and not a frequent user of BW, no free $0.50 water or $0.25 cookie. Nonetheless, we went to our $225/night room and found our room air-conditioned was a leftover WWII fighter engine that rumbled all the while it was on trying to cool the top floor room. Next we discovered that we had been assigned a connecting room with a total stranger, which would not be much of a problem, but the hotel was at best 60% capacity. Why would we stuff everyone to the same floor and room to room just coming out of a year of covid-19 confinement? Positive comments goes to their Breakfast, which contained of a will controlled buffet of food and drinks in their dining room, the staff, other that the front desk were very respectful and helpful, thus keeping their rating from me above 3 out of 5. Location is excellent and close to all your needs.

"Great breakfast"

Donna B, Saint Louis, Missouri 15/05/2021

I stay stay at a lot of BW. I am not nit picky. There are limited accommodations in the area so the rates are high. Front desk staff were not very welcoming. One provided misinformation and another was outright rude. Best part of the stay was the full buffet breakfast. Guests had to wear masks and gloves due to COVID. It was strange that breakfast could be served, but not lunch or dinner?? I would check other accomodations in the area.

"Friends Utah Trip"

User 13/05/2021

Hotel was very lovely and the staff were exceptional. Room was everything that we expected. The area around Bryce Canyon Grand Hotel is beautiful. With our next trip into this area we will be returning to this hotel.

"Very Comfortable"

Don J, Portland, OR 12/05/2021

Our spacious room was clean, quiet and comfortable. They were able to put us in a room even though it was before normal check in. The breakfast was very good and everyone was supplied with gloves so the buffet was safe. They also had containers for take out.

"Clean, modern, great location"

J R, Atlanta, Georgia 10/05/2021

Great location very close to Bryce Canyon National Park. The junction of Hwy's 12 & 63 (the entrance road to Bryce Canyon) is under construction, it's one way so depending on traffic you will wait 20 - 45 min (we turned the car off waiting). We were very glad we stayed close to the park. The downside is that restaurant choices are very limited. We had dinner at Ruby's (ok) and breakfast at the hotel (the buffet is back with a scrambled eggs, bacon, pancakes, yogurt, bananas, cereal, etc). Overall we found the hotel quiet, clean and comfortable.

"Great location by Bryce Canyon"

Elaine S, Atlanta, Georgia, United States 06/05/2021

Best Western Plus Bryce Canyon Grand Hotel offers an excellent location for your stay at Bryce Canyon! Either take the shuttle from the hotel or drive your own car in to the park. The hotel also offers a great huge breakfast buffet included with your stay!

"Extremely clean rooms with friendly staff"

User 02/05/2021

The room was very clean. The lobby and staff were inviting. The breakfast was delicious. The country show at The Ebenezer restaurant next door was a nice treat with great food! I would definitely stay here again if I'm headed to Bryce Canyon!

"Would recommend! Great location, nice rooms. Great hot tub & breakfast"

joeda2019, Traverse City, Michigan 02/05/2021

There aren't a lot of nice hotel options in the area, so I was really happy with our choice to stay here. Great location - only a few miles down the road from the park. We loved the outdoor jacuzzi in the evening (the pool was closed). The rooms were clean, spacious, and comfortable. We were pretty impressed with the hot breakfast in the morning. Buffet style with gloves, and staff providing your drinks including bottled water we took for the road. Great food selection and quality, lots of seating. Would definitely recommend a stay here.

"Nice new hotel, good value"

JanSNJ, Arizona 28/04/2021

This hotel is either new or newly renovated. They had made an effort with an attractive lobby and nice artwork on the walls. The room was clean and comfortable and the staff at check in were very helpful. Excellent breakfast, buffet style but requiring masks, distancing and plastic gloves. A reasonable price, considering that there was not much choice close to Bryce Canyon. I would stay there again!

"not a bad place...."

mt629, Ukiah, California 23/04/2021

....if you don't mind the constant sound of flushing toilets and draining water. . Look, the people who work there did a great job in a friendly way: reception, kitchen, housecleaning. So no complaints But the place is so ugly and cheaply built it quickly gets on your nerves. Paper thin walls. Grounds are almost completely asphalt. No places to sit outside and enjoy the views or the fresh air. It's an ok place for one night max.

"Excellent Hotel"

RhondaTraveler, Bloomington, Illinois 23/04/2021

Our room was clean, nicely decorated, had everything we needed (many convenient details were a plus). The hotel was clean and BW took great care to implement safe COVID practices. The full buffet was good (had to wear masks, use disposable gloves while going thru the line, all beverages were dispensed by employees, and tables were spaced apart and kept clean.

"clean, spacious and good location"

Vidalu, Cedar Rapids, Iowa 21/04/2021

there are 2 best westerns right across each other at this location. i chose this as reviews suggested this was newer and cleaner. I was happy with the space in the rooms, rooms were clean. all the amenities were available. no complaints at all and i would stay here again. just down the street from byrce canyon. the main advantage with staying at bryce canyon lodge is the ability to walk to the rim to see sunrise/sunset . however teh drive to sunrise/sunset point etc is very easy. the park is 5 min down the street. we had all our breakfast /lunch supplies as we had a campervan. however, the breakfast was much better handled during covid. they offered the ability to do a "take out".

"Perfect hotel nd location!"

JanG07, Warner Robins, Georgia 21/04/2021

We stayed here while visiting Bryce Canyon. Perfect hotel! Very clean and nice rooms. Excellent breakfast and employees! A shoutout to Christian Coleman who is an outstanding employee! There is a shuttle to the park that stops directly in front of hotel. Will stay here again.

"Best location for Bryce Canyon. Good breakfast"

crazyinluv, San Diego, California 18/04/2021

My family of four (kids age 13 and 10) booked a double queen suite for one night visiting Bryce Canyon. It was nice to have the extra room, although the sofa sleeper was pretty uncomfortable for my 10 year old - although that's our typical experience. The decor of the rooms is basic but fine. Beds are somewhat comfortable. I wish they would enforce mask wearing in public areas. We were impressed by the breakfast. They did require masks and gloves at breakfast and it's a really decent breakfast for one included in our stay.

"Great hotel & points redemption "

J9015CKkellyp, Marietta, Georgia 16/04/2021

Stayed at this hotel for one night in two 2-queen connecting rooms on the top floor. Those were our specific requests and after calling the hotel the morning we were checking in, they were happy to accommodate them. The rooms were enormous. There are double sinks in the bathroom and the shower and toilet is in its own separate room. Microwave and refrigerator were nice. Rooms were quiet; did not hear anyone on either side of me even though the hotel was sold out.The breakfast buffet was really great, particularly in the time of coronavirus. A huge selection including eggs, potatoes, fruit, pastries, etc. The outdoor pool was closed being April but the hot tub was open and many people were using it. The laundry facilities were excellent. Bring lots of quarters so you don't have to stand in line to ask for a change from the front desk. Having a change machine in the laundry room would help that situation. Go across the street to the Ruby‘s Inn General Store to buy groceries or an expensive meal to heat up in your microwave. The hotel is a short drive to Bryce Canyon which was absolutely spectacular and a highlight of our Utah trip. Do the mule ride if you can. Would definitely stay at this hotel again.

"Great location and hearty breakfast"

Jean112014, San Diego, California 15/04/2021

Only minutes away from Bryce Canyon national park, it's the one if the largest lodging facility that outside Bryce. Guest room is spacious and clean. We especially like the breakfast, it has a lot of protein choices which fills us up until later afternoon.

"Disappointing and Unsafe (Review during COVID restrictions)"

Robert P, Dunwoody, Georgia 12/04/2021

I expected to like this hotel. We were coming from an excellent experience with a Best Western in Springdale. Issues with the hotel and with it's COVID safety protocols earned this location a low ranking. From check in on there was a clear lack of concern or adherence to COVID safety protocols. There were guests entering and checking in without masks. There were guests walking the halls without masks. At the BW affiliated shop at Ruby's across the street there was almost no mask usage. Staff masks were pulled down and noses were on full display. At the breakfast the staff had masks mostly properly worn, but large numbers of guests were sitting and eating at tables in close quarters in the breakfast area. We ate in our room, but still had to face this potential exposure to get our food. If I got COVID on my travels I'll give even odds that it happened at this hotel. The room itself was clean, but unattractive. The shower did not drain well. The heating/cooling system did not work well. The room was always too warm. The beds were not comfortable. One more note on breakfast - the buffet line had multiple tip jars leading me to believe that the hotel does not pay its employees well. The only plus the hotel offers is location. It's a short easy drive to Bryce Canyon NP.

Lance Syrett, Owner at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to bring this to our attention. We are making efforts to continue to make every effort to follow current guidelines. Utah rescinded the mask mandate on the 10th and we are still requiring masks but some guests have been confused. We have added more signage with reminders to distance and that masks are still required. I apologize that we did not meet your expectations during your stay.

"Nice hotel where there are not a lot of choices to stay"

puck45, Seattle 10/04/2021

We spent 3 nights here, nice clean king room, comfortable bed, great bath/shower, quiet room on 3rd floor, all the tv channels you need. COVID has made all food service less than optimal but they did it well, buffet but with mandatory mask/vinyl gloves, basic, decent hot breakfast sit down or take out. Mid April pool not open but we could have used the pool at Ruby's,(same owner) across the highway. Dining options are poor in this immediate area, Ruby's or Ruby's none of which appealed. Several miles up the highway we dined at The Pines, much better choice.

"Great place to stay in Bryce Canyon City."

Larry W, Chino, California 04/04/2021

The property is well maintained and the staff was friendly and helpful. We stayed in a suite, the room was a comfortable size for two adults and two children, with plenty of seating in the room. The room was quiet, the beds were comfortable, the towels were nice. The bathroom had double sinks which made getting ready in the morning less hectic than one sink. The room was clean and the water was hot, we had no complaints. The hot breakfast was good and had a fair variety of items. The juice tasted watered down, I think it was fruit punch. I Will definitely stay here again next time we visit Bryce Canyon.

"Great looking awful hotel"

User 27/03/2021

The hotel looks great from the outside but then you get to the room no hot water terrible water pressure can't turn the heat off the remote isn't work the room smelled strange the beds where very uncomfortable and the night staff couldn't care less

Lance Syrett, Owner at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to let us know about your recent stay and what improvements we can make to enhance the stay of future guests. I apologize for not meeting your expectations and hope that we did not affect your visit to Bryce Canyon National Park

"Outstanding facility and accommodations"

Further_One, Santa Barbara, California 25/03/2021

I booked this reservation on proximity to Bryce Canyon. Wow..., was I surprised by how close it actually was, and the hotel itself. Best value I have had in a very long time. Breakfast was amazing! (:

"Clean and Comfortable"

clink_032021, Nampa, Idaho 25/03/2021

We were extremely happy with our stay. Our room was very clean, the staff was kind and helpful, the complimentary breakfast was delicious with many options to choose from, and our kids were thrilled that the hot tub was open. Thank you for a great getaway Best Western Plus!

"Excellent location with exceptional services and rooms."

Steve a, Ohio 24/03/2021

Breakfast was top notch. The Location was perfect for park access. Rooms were clean and accommodating. Beware there is an older BW across the street with a nice restaurant. The flat iron steak is a great choice

"Perfect if not for a couple of employees "

chihuahuabillie, Laguna Beach, California 22/03/2021

This hotel initially surpassed my expectations. Newer property that gives a very good impression initially upon walking in. Staff was friendly and it seemed like all Covid precautions were in place. Room was a very good size and clean. I loved the large double sinks in the bathroom. Everything would have been perfect until it came to breakfast. The buffet breakfast was set up perfectly to be Covid safe with plexiglass covering the food and employees serving it. The problem was that two of their employees were not wearing their masks properly. One young woman had her mask completely off and a young man had his completely below his nose. I later saw them walking around the hotel with their masks the same way. I did inform the front desk and they said they would talk to them. Otherwise, I would have given this hotel a perfect score. There were also guests that did not wear masks in the halls but the hotel staff can't be everywhere to enforce this.

"Overall Comfortable Stay"

CAFamBam, Fontana, California 22/03/2021

I gave it a 4 star because weren't able to use the outdoor pool because it was closed. The room was a little outdated. I was expecting more for the price I paid than Ruby's Inn (they are sister co of Best Western and they are located across the street). The staff was very accommodating to our requests and friendly. Overall the stay was great, the hotel could be better. The location was excellent, very close to Bryce Canyon Park about 5 min drive.

"The Best of the Best Westerns"

Mitchell G, Chisholm, Minnesota 14/03/2021

We chose this hotel based on its proximity to Bryce Canyon National Park. I did not know what to expect given the limited options and previous negative experiences with Best Westerns. However, this was a great hotel, and I could have stayed longer. Starting with the positives: 1. Location: This hotel is only about 5 minutes from the entrance of Bryce Canyon National Park and is located on the main road. In the off-season, most restaurants are closed, but there was one open at the Ruby's Inn across the street. Since there were no delivery options available, we ordered takeout from the restaurant across the road, one of the only options in this area. 2. Service: The staff were friendly, and check-in was painless. 3. Room: We reserved a two-queen suite on the ground floor, and despite the location of the room (which is convenient for many), the accommodations were impeccable. The suite had a small seating area with a sofabed, two armchairs, desk, microwave and mini-fridge, and a bathroom with two sinks outside (extremely rare in a hotel of this class). It was also immaculate and aced the "white sock" test. Typically, rooms on the main level near the lobby can be noisy, but that wasn't the case here. We did not hear any commotion from the room, and I could hardly tell it was on the first floor. 4. Breakfast: Many hotels' free breakfasts leave a bit to be desired with COVID, offering a limited to-go bag or only one hot item. The Best Western Plus, in contrast, provided a huge hot breakfast with multiple hot foods -- a nicer spread than many properties had before the pandemic. The employees served scrambled eggs, sausage, bacon, waffles, French toast, cereal, and fruit. Everything tasted great. 5. Other Facilities: The outdoor pool was closed for the season when we stayed, but their hot tub was open. They also have a fitness center and a large guest laundry room. Normally, I have a list of drawbacks, but I could not think of any. The decor here is modern and beautiful, and the property has the feel of an upper-class hotel. I cannot emphasize this enough: if you need lodging here, look no further than this hotel.

"Close to Bryce Canyon"

aligramos, Los Angeles, California 11/03/2021

The hotel offered free breakfast. It has a gym with all of the necessary equipment. There was a water station to fill up your water bottles before your hike, which was a nice touch. The hotel staff was friendly.

"A room with no walls"

Corahrb, Fresno, California 10/03/2021

The hotel itself and room was very nice and clean. The reason for only 3 stars is the noise. We were on the bottom floor and heard everything in the room. Every footstep in the room above us was heard. You could hear every time someone flushes the toilet in any room nearby and even the water running through the pipes. You even hear the footsteps of people walking normally in front of the room. If someone burped in their room across the hall guess what? We heard it. With no sound proofing whatsoever, we were awoken many times throughout the night.

"Great place"

hjohnklein, Lake Ariel, Pennsylvania 06/03/2021

Very beautiful and clean establishment. Very impressed with all aspects of the hotel. I would certainly stay there again. The proximity to everything is fantastic. The staff was very nice and ready to assist in any needs.

"Great hotel"

michaeljacobs1979, Reno, Nevada 03/03/2021

The hotel was clean, staff friendly and the breakfast was well executed and good. I appreciated the staff and the overall experience here. With Covid precautions in place they were fantastic. I highly recommend.

"So kind and a very nice hotel."

User 01/03/2021

I had an issue with my reservation and the hotel staff were so kind and made everything got set straight. The hotel it's self is a very nice stay with good wifi and right outside the National Park making it super convenient to be in the park for sunrise and stargazing!

"A solid choice close to the park"

FlyBalletGuy, New York City, New York 25/02/2021

In the winter, the lodge is closed and you can't stay inside the park, but this hotel is less than a five minute drive away. It's mid-range motel-style accommodations, but rooms are in good shape and spacious. Service is very helpful and informative, front desk staff know the area and gave good recommendations. What's different during COVID: No room cleaning (this is everywhere, not just here). Breakfast is still a buffet, but staffed by attendants who plate food for you. Given what American hotel breakfasts are like (usually pre-made and starchy) this one is pretty good.

"Great hotel for Bryce Canyon visit"

User 21/02/2021

Hotel location is great for visiting Bryce Canyon. Breakfast was very good considering Covid limitations. Very good service and good internet connection. The room was little bit loud due to the refrigerator operation, but it should be possible to switch it off.

"Best place to stay near Bryce Canyon"

rochelleforster, Randolph, New Jersey 20/02/2021

Location, location, location. Only reason to stay at this Best Western is that it is so close to the entrance of the park. We arrived in the afternoon, and were able to do the scenic drive through the park (then returned the following day for hiking in to the park). It is pricey, there is nothing else around either. Restaurants are scarce (they own Ruby's so are pushing that restaurant but we went to next town, a ways away for dinner). Rooms were clean; breakfast was provided.

"Very personable and friendly staff from the front desk to the dining area to house keeping."

User 16/02/2021

We've stayed at the BCGH several times over the years because the price is right for everything that is included and the staff have always been pleasant to work with......especially Chrisette. Rooms are clean and everything works as it should. Bryce Canyon is the most amazing place on Earth, so staying at a nice hotel just makes sense!

"Nothing "GRAND" about this hotel"

User 16/02/2021

This is one of the single worst hotels in the country, it is absolutely terrible. Where to begin. The staff is completely unpleasant and unfriendly. A check-in and check-out process that should take minutes will set you back 15 minutes minimum... the lay-out of this hotel is a disaster... the elevator banks are not located near any entrance and the hotel staff is just unavailable to guide you to the proper entrance. Now to the rooms. The rooms are decorated in early 1980s crap.... the beds are garbage, the rooms are given a once over but are simply not clean, especially for the COVID-19 era standards. Its just not a quality hotel by any sense of the word. The breakfast is an absolute social distancing disaster. What should be a grab and go set-up is actually nightmare scenario where the staff is ENCOURAGING guests to sit down and interact with other guests... the servers scoff at proving to-go containers of food saying "you should sit down here and eat." The lack of awareness of the Global Pandemic is just mind blowing. Calling this place grand is a joke. Ruby's Inn across the street has always been known as one of the worst hotels in the nation, but this Best Western is giving it a run for it's money. Please avoid this hotel.

"Excellent hotel and VERY clean!"

srd1010, Boston, MA 16/02/2021

We stayed at this hotel during the President's Day weekend. The hotel was in a perfect location and extremely clean. The staff went above and beyond and were very helpful and curteous. We were nervous to travel because of COVID but all of our fears were relieved. The breakfast was delicious and served cafetieria style (you pick the food and staff put it in a container) and you could take it to go to your room or out of the hotel. It was a great food load up before a day of hiking. I highly recommend this hotel at Bryce.

"Beautiful Stay at Bryce Canyon"

cristinec738, San Jose 15/02/2021

My hubs and I spent 3 nights here on our first trip to Bryce. We stayed in a suite, and it was beautiful and spacious! Loved having a table in the room at which we could eat our meals. Also appreciated the manner in which breakfast was modified for Covid - still available, but served instead of self serve, and available to go if that was your preference (we did to go).

"Covid Warning"

lizaB2702ZC, Arlington, Virginia 08/02/2021

Do not stay at this hotel if you have any concerns about contracting Covid. The employees walk around with masks under their chins. I contacted Best Western who said they would have the manager call me. That never happened. A couple of hours after making he call, I went downstairs to purchase a coke from the front desk staff. There were two clerks sitting between a woman who appeared to be a manager. Both clerks had their masks under their chins. When I pointed out that they should have their masks over their mouths, the manager pointed to the 2 1/2 foot high sheet of plastic between us. Really? It appears that she thinks that will stop transmission of the virus.

"Best motel outside a national park"

Texas_Travel_1, Dallas, Texas 23/01/2021

The hotel was the best motel outside a national park that I have stayed at. There is a hot breakfast (served cafeteria style by the staff). The breakfast was superior than what I ate at a Marriott and Comfort Inn pre-COVID era. I was able to exchange towels and empty the trash by checking in with the cleaning staff (wearing mask) during COVID. There is a "huge" hot tub open during the winter. The pool was closed in January. There is a patio with a gas fire heater. You will find their outdoor store renting ice skates, hiking gear, and bicycles. I recommend you rent the devices you attach to your boots/shoes. You will need to grip the muddy/rocky soil when you walk the trails. There is a cafe and restaurant across the street.

"Updated comfortable hotel with convenient location"

texasgirl546, Houston, Texas 22/01/2021

This is the second time I have been to this hotel and was very pleased both times. The rooms are spacious, updated and comfortable. The hotel gets an A for being COVID friendly. The breakfast was buffet style, but servers served you what you requested. Of course, the downside to a buffet is old/cold food from being in the bins. But, the eggs were always warm. There was no variety, the same food choices every day. Staff was very friendly. One thing I found odd was their lack of garbage removal and recycling. We had a bunch of bottles for recycling and there was no options to recycle (we asked and was told there wasn't any). Also, the garbage can outside the side door, where we went in and out, had not been emptied the three days we were there. So, we and other people left garbage in bags/boxes alongside the can. It was still there when we left. But, this would not stop me from staying here again. I recommend this hotel.

"Very nice hotel!"

jordd21, Orlando, Florida 05/01/2021

Great hotel located just minutes from Bryce Canyon! The lobby is nice and cozy with a fireplace and the staff is very friendly. The rooms are nice and clean. The breakfast is super good. Best breakfast I've seen since Covid. It was a buffet but they served you. The food way great! I would stay here again in a second! I highly recommend this hotel.

"Spacious comfy rooms right next to Bryce Canyon"

rickypalmer, Reno, Nevada 04/01/2021

Good for value type of hotel with comfy rooms. It has a bit of a dated feel to it, but the rooms, lobby and breakfast area are big. It was nice to have a hot breakfast with a lot of choices in these times.

"Close to Bryce"

pamelabA7925YV, Clarksville, United States 04/01/2021

This hotel is very close to Bryce. We had a large suite room which was nice. This hotel needs to be updated. The carpet in our room was ripped in several places and the decor needs a refresh. In addition, this room bothered my husbands allergies greatly. Breakfast was excellent and followed COVID guidelines well. I chose this hotel over the Ruby's Inn BW because I thought it would be the nicer pick. I'm not certain I was right. I would not stay here again unless they do some updating.

"Clean, comfy, convenient"

Luv2Travel484, Cincinnati, Ohio 31/12/2020

I stayed here twice in December for 2 nights each time. Once early Dec and then again the last week of Dec. Both times I was on the top floor and found my room very quiet - never heard others. The beds in both rooms were comfortable, the room and bathroom was clean, and the staff was friendly and helpful. When the heater in my first room didn't work, I called the front desk and a maintenance guy came and diagnosed the issue immediately and returned less than 5 minutes later with the wire to fix it - can't ask for better response than that! The coffee and breakfast were also very good which I honestly wasn't expecting! Lastly, the location is wonderful, just outside Bryce Canyon National Park - super convenient for sunrise and sunset photography, which was my purpose. We also liked that they had a filtered water bottle refill station near the lobby, though I also thought the water in the room was very tasty and that says a lot because I normally think water out of the sink tap tastes bad.

"Excellent hotel "

TinkaS16, Georgetown, Texas 30/12/2020

This hotel is absolutely wonderful. Stayed here on our visit to Bryce Canyon NP. This is perfectly located just a few minutes from the park. We were there in the midst of the pandemic and the hotel was so clean and sanitary. Even in difficult times, the staff always had a smile on their faces, while doing their best to ensure everyone's safety. We had a 2 queen bed suite with sofa bed and it was large and comfortable enough to accommodate our family of 4. Would absolutely stay here again!

"good option for the price"

User 30/12/2020

There is nothing crazy or special about this place, but this hotel is clean, quite and has everything you need to enjoy and relax. Friendly stuff will help you to have good experience. And breakfasts are very good

"Excellent hotel and amenities! Thank you for a great stay, esp. during Covid."

momofnks, Ann Arbor, Michigan 28/12/2020

We stayed at this hotel during a trip to Bryce. The amenitites at this hotel far exceeded our expectations and made the stay that much nicer. We stayed in a King Suite which was so large and had everything we needed (large bathroom, living space, table for four, frig, etc). They had a good laundry room, a really large hot tub so two families could enjoy at the same time, and the hot breakfast buffet was both tasty and very safely prepared. They had so many employees on hand that the process was super smooth and efficient. All in all, the hotel made a great stay at Bryce really nice and comfortable.

"Simply put, the nicest Best Western I have ever stayed in"

User 28/12/2020

A great experience. Hotel is fairly new, in very good shape, nice furnishings. Breakfast was good during the odd Covid times. Room was a VERY large suite. Plenty of parking and easily accessible just outside of Bryce Canyon National Park Totally recommend.

"Loved the hotel and real breakfast."

torres m, Las Vegas 24/12/2020

Everything was perfect. I was especially happy that it was a real breakfast. Due to COVID, or so they say, most other hotels offer very cheap breakfast, but this hotel had a delicious, full breakfast.

"Great Lodge"

VRinSLC, Salt Lake City, Utah 14/12/2020

Thoroughly enjoyed the stay in a hotel that exceeded our expectations. Rustic decor is perfect for the location, yet hotel is modern with all the amenities one would expect. Definitely would come back again and consider BW for future stays.

"Starting to show its age"

6530bx4, Plesant Prairie, WI 07/12/2020

This hotel is the best option at Bryce but it is beginning to show its age with some tattered furniture. Room lighting was very poor. Breakfast good even in the pandemic. Billing error was fixed promptly.

"Great Stay Minutes From Park Entrance"

erin464, Houston, Texas 05/12/2020

This is a really nice hotel, and the lobby is particularly impressive. Our room was huge - we had a separate sitting area, and I really liked that we had a mini-fridge. I also appreciated how the hotel handled COVID in terms of breakfast. They still served hot breakfast but instead of everyone serving themselves they had staff serving guests as everyone moved through the line. It all felt very safe and hygienic (and the breakfast spread was really good). On the downside, this isn't a comment on the hotel but its setting - be aware that while the town of Bryce is just minutes from the park entrance there isn't much there in terms of restaurants. We were there in October 2020 and only found one restaurant in town with a dine-in service (during COVID at least). The only other open restaurant was take-out only, and this hotel does not allow you to bring food into your room. Your options if you get take-out are thus to either eat in your car or the lobby.

"Easy access to Bryce Canyon NP"

Mountaingirl614, Houston, Texas 02/12/2020

We stayed a BWP for two nights while visiting Bryce Canyon NP. The property seems dated and the elevators were very slow, so we used the stairs most of the time. Also the layout of the property is quite strange and confusing, took a little bit to figure it out. Breakfast was just okay but can't really expect much during the pandemic. The best part is the hotel location is very convenient- only 5 minute drive to the park entrance.

"Great hotel"

Bonnie M, Chattanooga, Tennessee, United States 28/11/2020

We were pleasantly surprised with how nice our room was. It was very large, clean, comfortable and up to date. Big bathroom with double sinks! The breakfast, even during covid, was good with a nice variety. I would highly recommend staying here.

"Great breakfast!"

bobber84mn, Little Falls, Minnesota 26/11/2020

Despite COVID, the breakfast buffet at this hotel was awesome! Hotel patrons social distanced in line and were served by hotel employees. Breakfast included eggs, sausage, bacon, French toast, pancakes, Waffles, muffins, yogurt, juice and more!! Lots of table space available. We had a very large room with 2 queen beds and a sofa sleeper. The bathroom area had 2 sinks separate from the toilet and shower. This was very convenient for our family of 5. Could still have multiple people get ready at the same time, lots of counter space.

"Nice Best Western"

sunshineallthetime, Michigan 26/11/2020

We don't usually stay at Best Western's because I think of them as an older chain, so I was pleasantly surprised by this hotel. HUGE room, double sinks/vanity located outside the bathroom. Requested top floor when I booked, but was told none available at check-in so, of course, we could hear people walking above but otherwise the room was very nice. Breakfast was a hot buffet served to you by employees. Better than many free continental breakfasts. We only stayed one night so didn't spend much time at the hotel or interacting with staff. Bryce Canyon City is VERY small and is right outside Bryce Canyon National Park making this hotel's location great if you're visiting the Park.


MaryF322, Los Angeles, California 25/11/2020

Absolutely unacceptable! Front desk clerk not wearing a mask while reception hall full of guests all wearing masks. Absolutely unacceptable and goi g against Best Western's pledge. 11/25/2020 Stay away!

"Good hotel, recommended"

User 23/11/2020

Spacious rooms, friendly staff, fine amenities, good breakfast. Certainly recommend this hotel for a stay near Bryce Canyon. Good restaurants nearby. If we will come back to this area, we'll definitely stay here again

"Great stay"

segundoi48, Pigeon Forge, Tennessee 22/11/2020

Wife and I stayed there two nights while we went to Bryce Canyon and Zion National Park. Room was very nice and clean. Comfortable bed. Very good hot breakfast. Large parking lot. If you're going to Bryce Canyon, I highly recommend staying here.

"very nice"

dmill0918, new jersey 19/11/2020

Stayed here for 2 nights. Beautiful hotel, comfy bed. Due to Corona virus, they wouldn't clean our room on the second day, which was fine with us. They left us clean towels by our door in case we needed them. Loved the huge stone fireplace in the lobby. We enjoyed sitting by the fire and having a glass of wine after a long cold day of hiking. The staff was very friendly, We didn't see any guests or staff without masks. It was nice having a hot buffet breakfast included. We were served by waiters behind a plastic barrier. Be careful if you stay during the off-season. Most restaurants are closed. Hotel is a short drive to the Bryce Canyon NP. Highly recommend this property.

"Mask requirement not enforced"

luv2traveln0w, Boulder City, Nevada 16/11/2020

The hotel is a 4 minute drive from the entrance to Bryce Canyon National park. It's not on a busy road so in a good location. We selected the BW because it had a refrigerator and microwave so we could feed ourselves. Upon entering the huge lobby there was a sign on the door that said masks were required. Over to our right was a couple playing games without masks on. I thought to mention it to the staff, but then was greeted by a staff member not wearing a mask. Two other staff members were wearing masks. Utah was in the middle of the big fall spike of Covid cases, it didn't make sense. We hurried to our suite which required riding an elevator and walking down a hallway. In general most guests and staff did wear masks during our stay and were good about only entering an elevator if it was empty. Our suite was clean, roomy, and comfortable and served our purposes. For a BW it was pretty good, they just need to take their own policies seriously.

"Close to Park"

fremonttravelor, Fremont, California 15/11/2020

The hotel is close to the park. Not sure the room was completely cleaned, as there was some liquid all over the ceiling. Towels not where they should have been placed. Hand towels in the room by the shower. The bath towels in the room by the sinks. Staff upon check in was in a bad mood. Breakfast was ok and staff was friendly.

"Bryce Canyon vacation"

Lilleezy, Los Angeles, California 15/11/2020

I went on vacation with my friends to Bruce canyon. We stayed a total of two nights. The lobby was gorgeous and had a cabin feel to it. The room was decently sized with separate sinks from toilet and shower. That was very convenient. Overall good experience.

"Gorgeous National Park"

terpfamily11, Owings Mills, Maryland 13/11/2020

When you live on the east coast it is hard to get used to the expanse of Utah! This hotel is near the park and near a few other hotels, restaurants and shops. We came in November so many shops and restaurants were closed. The front desk had a listing of restaurants open and nearby! This hotel was very clean...warm and inviting!!! It was very Covid prepared!!! We had never stayed at a Best Western Plus and were Extremely surprised and delighted!!! Clean. Comfortable, decorated nicely! Would definitely stay again!!!

"Nice Stay!"

MinnesotaRandy, Minnesota 12/11/2020

We stayed at the newer Best Western Plus. There is also a Ruby's Best Western in town. Nice sized room which was very clean. The bed was on the firmer side. The breakfast was excellent. The staff were all very friendly.

"Very Nice Stay"

radx4, Ellicott City, Maryland 11/11/2020

We spent two nights in the Best Western Bryce Canyon Grand Hotel. It was very nice stay. The hotel was spacious, comfortable, and the location was very convenient to Bryce Canyon National Park. The hotel has interesting decor with western theming and a nicely decorated lobby. Our room was large and comfortable. Breakfast was surprisingly good especially given the current covid-19. There were fresh eggs available each morning along with a variety of other common breakfast items. We did experience some noise from the people in the room above us at night. That was a bit annoying but not terrible. The hotel would benefit from better room insulation. Overall, the Best Western Bryce Canyon Grand Hotel is a good choice for anyone looking for a place to stay at Bryce Canyon National Park.

"Spotless hotel"

ellemc16, Tucson, Arizona 08/11/2020

This hotel exceeds all others in the cleanliness category. The staff were always busy wiping surfaces, disinfecting and cleaning floors. The free hot breakfast with the takeout option was a bonus as well. We definitely recommend this hotel!


User 08/11/2020

Every expectation of perfection was pleasantly achieved. REAL breakfast (not yogurt and twigs). Staff was EXCEPTIONAL. Facility was new and updated. Great exercise facility. Wife broke ankle on first hike after check in. Sort of locked in room after that but was able to experience a level of service that most people do not know exists. I would go out of my way just to stay here again. Thank you

"Great location!"

CrysAnnA8610, Jacksonville, Florida 07/11/2020

Located a mile or so from the Bryce Canyon Park entrance and right across the street from Ruby's restaurant and a couple other little stores. The hotel is nothing special but the breakfast was pretty good- much more than the typical covid prepackaged junk you see these days. Hot cakes, potatoes, scrambled eggs, bacon, waffles, yogurt, cereal, pastries, coffee, tea, water, etc. All in all, great value for the location.

"Great hotel"

Michael19862020, Carson City, Nevada 06/11/2020

The staff here was great. Didnt deal personally with to many other than the receptionist due to Covid. The rooms are nice and clean. The breakfast was great considering all of the covid restrictions. Not a much as far as lunch and dinner goes around the town. If only they served dinner at the hotel we would have done that.

"Convenient location "

dil345, Georgetown, Texas 05/11/2020

We stayed here due to location and price. It was a great location to get to Bryce Canyon NP in just minutes. We did not take advantage of the buffet breakfast in order to stay distanced from people though it looked like the tables were spaced out. I would recommend staying at this hotel.

"Excellent place to stay!"

SFNica, Oakland, California 05/11/2020

I completely recommend staying at this location! It was not only welcoming and warm, but it was also very accessible to Bryce Canyon, with ample parking and good amenities. In particular, I appreciated the full breakfast.. it was excellent to get a day started at Bryce! The room was very comfortable, the internet reliable, good water pressure, clean hallways... all in all... excellent!!!!

"Fantastic stay!"

User 04/11/2020

Wonderful hotel with friendly staff. Highly recommend. Large, comfortable rooms with double vanities separate from the shower/toilet room. Full breakfast buffet served by staff during COVID when most hotels have suspended breakfast service. Beautiful lobby with fireplace greets you upon arrival.

"Spacious Rooms and great location!"

junswifey, Redlands, California 03/11/2020

The rooms were spacious and clean. We loved the close proximity to Bryce Canyon. Food was within walking distance. Their breakfast buffet was great! Even with COVID the staff were able to serve us food. We loved that social distancing signs were every where and stickers to mark for 6 feet. Felt very safe here.

"Big rooms, good breakfast, but room surfaces not cleaned "

shileyk, Webster, New York 28/10/2020

Since March 2020, When we first enter a room we take sanitizer wipes and wipe every surface. Usually the wipes are like new when we finish. Here they came up dirty after wiping just a few lamp switches. Same with the microwave panel. Doesn't inspire confidence. But nice big rooms and the best hotel breakfast we have had since March. Hats off to the breakfast crew! Line moved fast. Safe practices observed. Checkin was likewise fast in spite of a line.

"A very nice place to stay"

User 26/10/2020

I have to admit that I avoided the Best Western brand for years due to what I felt was just a totally outdated brand and old hotels. This place changed my opinion of the entire brand. Multiple people at checkin. Everyone wearing masks and lost of plastic barriers. Very nice rooms and OMG, people serving hot food at the breakfast buffet. Seriously this place changed my opinion on the brand.

"Yeah! A hotel with a hot breakfast!"

Tanzy123, Athens, Georgia 20/10/2020

Hotel was comfortable and reasonable. Staff was friendly, We were thrilled to get a hot breakfast- something not many hotels are offering during these covid times. I was concerned that condiments were left out for anyone to use- not cleaned after use. Otherwise I felt the covid regulations were in place. Some guests in lobby were not wearing masks, but I guess it was not required.

"Comfortable Rooms, Affordable Price"

jeannef2017, Paso Robles, California 19/10/2020

We are very pleased with this hotel. It feels more like a lodge with spacious, comfortable room. I highly recommend. Covid safety precautions are in place. Only 3 miles from Bryce Canyon. I can't really embellish this review but Trip Advisor won't publish unless it contains 200 characters.

"Great location and nice staff"

User 08/10/2020

The hotel was very well organized and clean. The breakfast was fine and they had a lot of staff in place to keep it clean and everyone healthy. It was greatly appreciated. They have a shuttle pick up to Bryce park which is perfect. Their lobby is very nice. The desk staff provided paper plates for our use as we forgot ours. That was most kind. When we left we received our bill via email and had to call in to have a movie charge of $26 removed. We did not watch a movie. They removed it without a problem. The room decor was very nice. No problem hooking up to internet, but at times it was a little slow. To be expected as it is fairly remote out by the park.

"Spacious suite; perfect for our family"

rocco00, Chicago, Illinois 07/10/2020

We traveled here as a family of 5 (3 kids ages 9,11,13) and the suite was very spacious to accommodate us. There were 2 queen beds plus a pull out sofa which was comfortable. The pool and hot tub were a major plus, especially while I did threw in loads of laundry in the guest laundry, located next to the pool. Rooms were clean and tidy, although daily service was not provided due to covid?? There was breakfast in the morning although it was served to us instead of buffett. It's all good, though. Overall we enjoyed our stay, it was comfortable, clean, great location and kind staff. The hotel lobby was beautiful with high beams and touch of western feel. It doesn't provide unique accommodations like other places we stayed in Utah (covered wagons, ranches) but it was perfect for this location.

"Clean hotel, great room, great breakfast, nice pool and hot tub"

WorldTravelers12, Spokane Valley, Washington 05/10/2020

Our suite here was very clean and comfortable, especially the bed. We got a great hot breakfast both days we stayed here, and our daughter loved both the pool and the hot tub. We'd definitely stay here again.

"Better than Ruby's Inn"

ilj83, Tacoma, Washington 05/10/2020

It seems there are only two hotels in Bryce Canyon City, Best Western Plus and Best Western Ruby's Inn. I am quite glad we stayed here as opposed to Ruby's Inn as it seems to be a bit more COVID cautious than the other (we visited the other hotel and it seemed like most people weren't wearing masks and it was pretty packed). The staff here seemed friendly enough and the rooms were HUGE! However, the AC was extremely loud and I could hear our next door neighbor's TV blasting the News all night. So, if you're a light sleeper, i'm not sure this is the place for you. Also, I will say that it was nice to have a breakfast - even though it was a buffet, the staff all wore masks and gave you the option to dine in or take back to your room. We took back to our room in order to avoid unnecessary extra COVID exposure. Overall, this hotel is fine for a night.

"Pretty hotel with Issues"

Hot_Dog1590456, Columbia, South Carolina 05/10/2020

This hotel is really nice inside and the front desk was very helpful. For the price of this hotel, there were quite a few things to be disappointed about. After check in, we noticed the air conditioning in the room wasn't working well and we decided to go across the street and give it time. When we returned it was still hot, I called once to see if it was going to eventually get cold and the front desk said give it 30 minutes but by that time it had been 2 hours since we had checked in. I don't want to move rooms after cleaning everything with Lysol wipes and getting our stuff settled in. The repair man came within about 10 minutes and did some diagnostics and said the motherboard was bad. It took him another 15 minutes to repair the unit and then the cold air was pumping. Beside that problem, there was a problem with the toilet not filling correctly. Both of these issues would be easy catches for the person who came in and disinfected the room prior to our stay. I was excited for the breakfast buffet in the morning but it was disappointing. It was good in the sense that it wasn't a grab and go but the quality was disappointing. The scrambled eggs were undercooked, the bacon was microwavable bacon, the pancakes and waffles were frozen that they just heated up and place on the buffet bar. However the breakfast sausage was decent and there were some yogurts along with apples and bananas. There was also a selection of Danishes, donuts and they had juice and coffee. One other thing that bothered me was at check-in there was a woman sitting on the sofa reading. She had removed a pillow from the sofa and took off her shoes and place her bare feet on top of the pillow and rested both on the table in front of her. She was in this position at check-in and then still there a couple of hours later as well. That's just nasty and even if she doesn't know better, she was in clear view of the front desk for hours and they should have said something to her.

"Be careful booking here if you are a light sleeper!"

DeepDishorThin, SeaTac, Washington 28/09/2020

Overall the property is just fine. Pool looked nice, I did see a few people enjoying it on the beautiful day we were staying there. Service at the front desk is ok, although I had a very difficult time understanding the desk clerk with her mask and the barrier between us. I actually had no idea what she was saying assuming she was just explaining where our room was located. The room itself was very nice. Seemed relatively new or recently upgraded. Problems did not occur (hence the 3 stars) until night time. The a/c unit is extremely noisy. The walls are paper thin. I could hear the couple next door "doing it" and on the other side, two gals discussing their latest makeup and perfume acquisitions as well as young kids arguing which tv show to watch. I finally feel asleep about 2am only to be awakened by the a/c unit kicking on which then shut off again and of course the couple next door were now on round two. So if you are a light sleeper exercise caution. I tried using my noise cancelling headphones which helped somewhat. In the morning the line to get breakfast was clear down the hall thanks to CCP virus rules about distancing. As stated the property is fine overall, unless you need quiet.......

"good option if staying in bryce"

hehren, Las Vegas, Nevada 27/09/2020

nice up to date hotel. comfy bed , relatively quiet, except in the morning, when people mobilizing to go to bryce canyon. breakfast was buffet , but with servers providing the food. It was average for this level of hotel. Very close to park entrance.

"Don't know how I got here"

recorder, Pineville, Missouri 25/09/2020

We usually economize on lodging, and plan our stays in advance. This place is way too nice for me to have booked. Luxurious entry and check in. Large spacious comfortable rooms. Great breakfast and eating area. Everything I can't afford. But somehow I could because I booked this place. A little away from the hubbub across the street, but close enough. Stay here if you can.

"Comfortable, well-managed, great location - needs some oversight"

Jim G, Orlando, Florida 25/09/2020

First trip to Bryce Canyon. This is clearly the best place to stay while there. A hop, skip, and jump into the park. The facility is nice, room was large and well-laid out. There was a problem with the room when we checked in, but management took care of it immediately, apologized profusely, and made amends. You can't ask for more. Breakfast was ample and tasty. A great way to start the day of exploring. So why four stars instead of five? There was no oversight of the pool area which meant lots of wet towels lying around for hours, kids jumping in an out of the spa as if it was a kiddie pool - despite signs requiring adult supervision - and even two instances of couples bringing babies (<1 year old) into the spa with them. Clearly forbidden. But no one in management was EVER out there to ask that people obey the signs. So...I guess this is great if you want to let your kids run wild. Less so if you are an adult trying to get a little R&R in after a day of hiking.

"Comfortable, clean, breakfast included and close to BCNP!"

Ginny E, Kenosha, Wisconsin 24/09/2020

I made a spur of the moment trip to Bryce Canyon and was lucky to get one night at the Grand Hotel - upon checkin I asked if I could extend a night but was told the hotel was booked and to check again in the morning. I did check in the morning - no luck - but later in the day I was able to book a room at the same hotel through a third party app and the hotel then linked my reservations so I didn't have to change rooms. I did ask if the hotel was operating at reduced capacity due to COVID but was told it was operating at full capacity. Just FYI if you're concerned. Rooms were clean and comfortable. There is a pool and hot tub which I didn't use but looked clean and welcoming. There is a laundry area on site too. The restaurant is only available for breakfast (which was included). Due to COVID, the staff serves breakfast to you - you can choose to eat in the restaurant (on paper plates) or get it to go (styrofoam to go container). The selection included eggs, sausage, bacon, french toast & french toast sticks, pancakes, pastries, juice, coffee and cereal. The hotel is a short distance from the park. There are a couple of restaurants in the area. The hotel does have a small convenience shop which had some basic snacks, beverages (non-alcoholic) and toiletries.

"Clean, neat, comfortable, quiet, very good breakfast in spite of COVID-19 restrictions"

John H, Round Rock, Texas 23/09/2020

We had a great stay. Beckie was fantastic in setting us up with backup reservation across the road at Ruby's BW, if they could not extend our 1st night through all the nights we ended up wanting to stay. She could not have been nicer and more helpful. Juana(sp?) followed through the next morning and got us set. Room was great. Breakfast was very good, served hot , cafeteria style. Nightly rate was very good, for value for the money, compared with other places in Utah we stayed. Staff was all very gracious and helpful.. This is what a hotel stay experience should be like.. They are a model for service and execution. Highly recommend.

"They advertise queen beds but these are definitely smaller"

ERNOH86, Rego Park, New York 18/09/2020

We reserved a room with 2 queen beds but these are definitely smaller. Front desk stated this is queen size for them. Never experienced this in any BW before. Front desk could use some customer service and politeness training. They were not helpful at all.

"No Masks"

Bryce E, Melbourne, Australia 18/09/2020

Guests are not required to wear masks. Staff don't wear masks or do so with their nose out. It's a culture issue here. Not a safe place to stay for those observing COVID-19 prevention protocols. Staff is friendly and the facility is fine. Does not adhere to Best Western's promises mask policy.

"One Night in Bryce"

GAnderegg, Las Vegas, Nevada 14/09/2020

This hotel is the more luxurious sister of its across the street BW Ruby's Inn. We stayed in a ground floor king. Plusses: Staff is customer oriented with attention to the diversity of its customers, Large room and well stocked bath area clean, Comfy mattress, Hot breakfast buffet with servers, Quieter than it's sister across the street. It's a safe and comfortable place to stay Minuses: Maybe too quiet, breakfast better than OK but nothing special, $1 donation to National Park was charged to my account on check out without being informed in advance about it

"Best place to stay!"

Ralph S, Salt Lake City, United States 12/09/2020

Most beautiful Hotel to stay in. Breakfast buffet was most delicious and was handled very well with Covid -19 restrictions. The Hotel is close to everything in the area that you want to see and do. The area of Bryce Canton is all most breath taking. Truly one of the wonders of the world... Our visit was truly exceptional. -thnx-

"Great stay, Great location"

Joe D, Salt Lake City, Utah 12/09/2020

This is a great hotel for its proximity to Bryce Canyon National Park. Our stay was very comfortable. The kids loved swimming and the staff was attentive to public health guidelines for the pandemic. Thank you!

"Excellent hotel - Stay here!"

gwilliamhouse, sacramento 09/09/2020

Ruby's Inn has three hotels with their name in it. Good, Better and Best is the best way to describe them. One is a motel (Good), the other is a normal hotel (Better) and this one is the Best. It shares parking lot with the Motel, so don't get them confused! The Grand Hotel was as nice as any normal Marriott. Super clean, helpful employees, and HUGE rooms! Two sinks in the bathroom even! Hot buffet breakfast still going, even during Covid. It's a little more to stay here, but book direct - they often have specials on their website. It's worth it! Nice pool and hot tub too!

"Great location. Great staff. Fantastic room. Excellent hot breakfast even during Covid!!!!"

Debby K, Globe, United States 07/09/2020

The hotel is just outside of Bryce Canyon National Park and very convenient to shops, restaurants, and souvenirs. It's also located in some very beautiful country so bring your camera and an extra battery for snapping all the scenes in Bryce! Hotel was extremely clean and Covid aware! I was surprised they still served the hot buffet style breakfast. You couldn't serve yourself. They served you but the breakfast was fabulous! Employees are helpful, friendly, and professional. Best Western beds are just heaven and I always sleep well (except when there are elephants in the room above me that insist on stomping around until midnight and start again at 4 AM!!!! Grrrrrrr) I loved this hotel and will definitely stay again.

"Great base for Bryce Canyon Park"

KRISTI L, Birmingham, Alabama 05/09/2020

This Best Western is of a caliber of the majority of four-star business hotels across the nation. Limited service property with no bell staff, but with business center, mini-market and free parking. VERY large rooms with size-able baths. Baths have double-sink vanity separate from shower/toilet area. Breakfast is basic - but as expected for an included-in-the-rate offering. Similarly, secured pool and jacuzzi area is comfortable - and towels provided. Just from visual review - would recommend the BW Plus Grand vs. BW Ruby's Inn in a more high traffic spot with shops and grocery. Easy to in-and-out from the Park with pass - so did visit in the morning and came back to BW - relaxed ... and then back into the park for sunset and night experiences.


patstravelreviewscom, San Diego, United States 01/09/2020

There are two Best Western Plus's in Bryce. The Grand is first hotel on left as you enter (only a few motels in town). There were a fair amount of guests staying at hotel, but certainly didn't feel crowded. Very happy with stay. Nice pool and jacuzzi (although closes promptly at 10pm), Lobby had mountain feel. Breakfast was served until 9:30am. Was hot breakfast (buffet style, but staff dished food out) Could seat inside (took half the tables out) or outside. I believe all guests get breakfast and if the case by far one of the better free breakfasts at any motel I have stayed at in the US (where all get free breakfast). Room was ok, felt clean and I never worried about cleanliness. Refrigerator in the room. TV nice sized. Air worked fine. Internet was better connection then most motels I have stayed. In addition, there are 2 computers in small business center near lobby. Restaurant only serves breakfast. If I were to return to Bryce (and I will - park is stunning) I will definitely stay here again.

"Beautiful hotel"

Marlenelisch1953, Chesterfield, Missouri 01/09/2020

We loved our stay at this beautiful hotel. Clean spacious rooms. Wonderful got breakfast big outdoor pool and patio. Also close to Bryce canyon. Perfect. There were restaurants close by as well as a grocery store. Just great!

"Super Convenient for Bryce Canyon National Park"

workhardplayhard27, Mantorville, Minnesota 29/08/2020

This hotel is minutes away from the park entrance, so it is a perfect place to stay if you like to go out at sunrise or sunset to view the hoodoos in the park. I did both of those with ease due to the location of this hotel. The front desk personnel were friendly and quick to answer any questions I had. My room was clean, comfortable, and well-equipped. The bed provided an excellent night of sleep. The shower was really nice as well. Those are the two main things I look for in a hotel room. They served a hot and cold take out breakfast in the lobby. It really hit the spot after getting up early to go to the park. I would definitely stay here again.

"Easy stay, right outside the park, lots of stuff"

kimmielou, Portland, Oregon 28/08/2020

We stayed 3 nights here. There is a restaurant, a grocery store, ice cream, much to do! Best thing is that its just minutes from the entrance to Bryce Canyon and so much hiking. Beds are comfy! We were pulling a tent trailer and they had plenty of room for parking too. The smaller restaurant outside of the facility looks like it sells hot dogs, but THAT is the place to rueben ever.

"The least COVID friendly place I've stayed"

Wantstotravelmore22, Baltimore, Maryland 26/08/2020

Hotel was fine, but masks were either not required or not being enforced. Had I known that prior to booking I wouldn't have stayed here. Breakfast was modified (employers served to go containers from buffet style with protected glass and servers were wearing masks and gloves) due to covid, which was good, but people were still able to congregate in shared spaces without masks and they could walk around inside without masks. I did see employees wearing masks. Good location (5 minutes from Bryce Canyon National Park). We finished late at Bryce and we stopped across the street at Ruby's Inn for food, masks were not required there either. MANY people inside did not have masks on and their restaurant was open for dine in, no masks required.

"Better than expected!"

Samuel D, Muskegon, United States 10/08/2020

Only place I have had a hot breakfast served in the last 6 months. Many options for food and the service by employees was friendly and quick. Rooms and pool was clean. Extra towels delivered to room instantly when called to front desk. Family will look to stay here again!

"Wonderful value and friendly staff"

Traveler M, Capers Bend 09/08/2020

We stayed one night and got a great deal. Fresh hot breakfast was still served in a socially distant manner, and the business center and laundry facilities were a godsend for us. The surrounding village seems to have sprouted up for tourism purposes near the canyon, so all conveniences are close by: shops, restaurants, grocery stores, gas stations, and of course the park entrance and shuttles.

"Centrally located hotel near Bryce Canyon"

Julie S, Walnut Creek, California 09/08/2020

We were torn whether to stay here or at the sister property BW Ruby's Inn across the street. I'm so glad we stayed here instead. It's further away from the Main Street so its quieter. They also offer a hot buffet breakfast that they serve you. Offerings were eggs, mini pancakes, French toast, bacon, cereal, muffins. It was okay, not spectacular but I didn't expect it to be. Bottled water was nice. We checked in early around 1pm and were able to get a room. They upgraded us to a 2 bd suite which we appreciated but it was on the 1st floor. We usually request a high floor. Room was great, so spacious. We were happy with everything until about 5pm when the people above us checked in. I thought a dance party was happening with the crazy thumping, jumping, running. It was off the hook loud! “Quiet time was at 10pm” so staff couldn't do anything about it. The thumping stopped around 9pm. Seriously! It started back up around 7:30am!!! This time I asked the front desk if we could change rooms since we couldn't take another night of this. They were gracious and obliged. In about an hour we were notified our new room was ready, on the top floor. It was identical, 2 bd suite. It was actually even better. We were so much happier. Our stay was great, would definitely stay here again. If staying in Bryce this is one of the best options to stay. Room had everything we needed.

"Really great room"

Saguaroflower, Phoenix, Arizona 09/08/2020

The staff is very friendly. I felt their cleanliness was very good during Covid. Breakfast was quite good with lots of options. Pool was great with a nice hot tub. Loved the easy access to the park for hiking with we did daily. Rooms have a refrigerator and microwave which we found helpful. Dining options are limits but there is a small grocery store across the street which allowed more freedom. Right off route 12 so you can do the scenic drive up to Boulder, too. I would absolutely stay again.

"Excellent hotel "

kimcR6877RY, Johns Creek, Georgia 08/08/2020

We stayed for 3 nights and the hotel was a great price and in excellent condition. It had a nice breakfast and they took precautions serving it safely with the coronavirus. The public areas were very nice and comfortable. The staff was friendly and helpful.

"Great location "

joshedunn, Ann Arbor, Michigan 06/08/2020

Staff was friendly and helpful. The hotel itself seemed a little run down. The AC was very loud at night, switched on and off every 15 minutes. We got in line for a to- go breakfast which was just ok. The waffles and French toast were dried out and hard. Not much of a selection either. Plan on getting in line early, because of social distancing, makes for a very long line. Coffee is at the end, so you have to wait in the line just for a cup. The great thing is you're just minutes from Bryce Canyon, very convenient.

"Good location, but that's about it..."

De_Facto_OH, Columbus, Ohio 04/08/2020

Stayed there during epic COVID-19 pandemic. Basically it's an old overpriced hotel named "Grand" for unknown reason. Here are a few pros and cons: PROS - good location, close to the park - friendly people CONS (basically almost all are related to the new COVID-19 environment) - dirty rooms (cleaning allowed only between move-in/out, but apparently not being done at all) - limited breakfast menu and long lines, have to wear masks, can't take anything by themselves - Room issues: loud, old A/C. I couldn't sleep at all until I turned it off. - very soft mattress

"Great location, good hotel"

schellenberg79, West Jordan, Utah 29/07/2020

Check in was easy and quick. The front desk employee was friendly. The location is great! It is a quick walk to the general store, gas station, food and ice cream shop. You can get breakfast to go or eat in the dining area. They had a great selection of breakfast items. The room was OK. It was really clean. The bathroom fan rattled whenever it was on. The fridge hummed really loud, but the fridge and freezer worked. The air conditioner did not work properly and you could only open your window an inch, so it was really hard to get air flow in the room. The beds are really firm (I didn't like them, but my husband and son were comfortable). We could hear our upstairs neighbors walking around. The hot tub timer was broken, so it was just like sitting in a warm bath with no jets. The outdoor pool is heated. There is a water filling station on the drinking fountain. Overall it was a good hotel and we would stay again.

"Poor front desk help"

lgulotta, Las Vegas, Nevada 27/07/2020

The hotel itself was okay. Bryce is a small area, so location really isn't the problem because the hotel sits near the entrance to the amazing park. I encountered two younger (20s) women during my check in process. The younger lady with an accent couldn't have been less helpful or less welcoming. She worked with another girl of Asian descent that was reasonable, but that's about it. It is amazing to me that these women would be the front line workers of a hotel. It is hard to overcome such a rude demeanor when just trying to check into a hotel. The rest of the hotel's amenities were fine.

"Hide Your Wallet"

SoCal H, St. George, Utah 26/07/2020

Just spent weekend at Bryce Canyon> I have to leave a poor review for one reason, the price gouging that took place at the store there at Ruby's Inn. I needed a battery because the one in our smoke detector went out, it was $7.89 for a battery. Didn't have a choice, so I had to suck it up. The next morning we needed additional bacon for our party, and it was $14.00 for a thing of bacon. Come on guys, that is crazy. negative review earned.

"Great location, family friendly"

emilylP9209UC, Southlake, Texas 25/07/2020

We only stayed there one night but the double vanities separate from the bathroom were sooooo perfect for a family of 6. There are two best western hotels across the street from each other so I had to double check my reservation. They are owned by the same group. Great COVID friendly breakfast buffet.

"Solid Stay"

tenacity40, Olympia, Washington 23/07/2020

Great location, just a couple minutes from the park. Plenty of bathroom and closet space for a few days' stay. Breakfast buffet served by the staff was excellent. Bryce reminds me a lot of the little cruise line-controlled towns. It feels like somebody owns the whole place, restaurants, etc. Just an FYI.

"Nice new hotel"

hh48045, Harrison Township, Michigan 23/07/2020

The hotel looks brand new, the rooms had adequate space and the staff was friendly. We had an issue with guests making too much noise above us and the front desk was happy to contact them at 12am. The breakfast was good but the line was long as we were there during COVID, but they did a good job with it.

"Amazing Stay"

ambs7636, Blue Springs, Missouri 23/07/2020

I was initially a little hesitant about booking at a Best Western - it seems like it's either decent or a total miss with this brand of hotel. After we pulled up and got inside, my perception totally changed of Best Western. This was one of the cleanest hotels I've ever seen. The staff handled the breakfast very well through COVID precautions and we highly enjoyed our visit. You are only about a 10 minute drive from the Bryce Canyon visitor center and I would absolutely book this hotel again if we were in the area.

"Good But Little Problems Add Up"

User 21/07/2020

The Good Stuff - Parking and check in were super fast and easy. Impressive main dining area that is large and open. Rooms are spacious. Really liked their water filing station to cut down on plastic and provide fresh, filtered water for their guests (so bring your water bottles). Great hot shower with excellent water pressure. Liked the double sinks in the bathroom. The Not-So-Good Stuff - The bathroom fan was loud and rattled whenever the bathroom light was on. Our TV only had a few channels that worked. We wanted to purchase a movie but couldn't do so because the TV wasn't working properly. The floors are thin and we could hear every step the guests above us were taking (we were on the 1st floor).

"Good Stay but little to no recognition for my BW Rewards Diamond Select membership"

Richard B, Kansas City, Missouri 19/07/2020

I walked in to this hotel without a reservation and was able to get a room. As a BW Rewards member with diamond select status, I was somewhat disappointed that I the desk clerk did not acknowledge my membership after I requested her of my membership. I was not provided any free bottled water nor the 500 points welcome bonus. I politely asked if this hotel provided any perks for the diamond select status. I was upgraded to a 2 bed suite. A week later I checked my BW Rewards account and noticed I did not receive any points for my stay. I ended up calling BW Customer Service and waited on hold for approximately 15 minutes. The representative was not very nice but he did add my hotel stay to my BW Rewards account but did not add my 500 welcome bonus points so I ended up having to call back the next day to get this corrected. While not a deal breaker, I should not have had to waste my time to get this corrected. Okay, getting back to my hotel stay, the hotel public areas and hotel room were very nice. My room on the fourth floor was very comfortable and quiet. I enjoyed the swimming pool in the evening before it was closed. It was very crowded and did not seem like the hotel was enforcing any sort of CoVid-19 capacity restrictions which made it difficult to be socially distant from other guests in the swimming pool area. I really appreciated the effort this hotel made to provide a hot breakfast during these trying times. I took my food outside because it was too crowded inside for my comfort level. The hotel served its purpose but not sure I would stay again. I might try the BW Ruby's Inn across the street for my next visit to the area. They seem to offer more on-site amenities and a lower room rate.

"A MUST stay! This is something we don't say very often if at all!"

grizmt, Phoenix, Arizona 17/07/2020

I don't really know where to start. We've stayed at a few other hotels since the Covid-19 outbreak and many,many prior to it, without question this property is at the top of our list when it comes to quality, cleanliness and bang for the buck! The staff were absolutely fantastic from the front desk to housekeeping they ALL went above and beyond. The property looks and smells like it was just opened for business. The breakfast...... Well, in most hotels it's down to a bag with a piece of fruit, a packaged pastry and a breakfast bar, aka "grab and go". NOT HERE! They still put on a FULL buffet with everything from Eggs and Sausage to Waffles and Pancakes. The difference is they follow Covid-19 precautions to the letter in everything they do. They serve everything from Coffee to forks wearing gloves and masks either in to-go containers or on plates. The rooms are large, clean and well appointed, nice beds, lots of pillows, soft and large bath towels. We can't say enough about this hotel! What a great surprise!!! ***One thing I do suggest, join the Best Western loyalty club as members get decent discount on this property.***

"We Enjoyed Our Stay!"

attygirl_10, Orange County, California 15/07/2020

The location of the hotel is great- very close to the park, and the hotel is clean. Our room was very small for our family of 4, but we booked last minute and there were no bigger rooms available. The rate was very good for the room. The best part was the breakfast- we understand we are living in a Covid world, but please keep things as normal as possible! BW still had their regular buffet, but rather than self-serve, staff was serving it. The food was very good, and you could still have as much as you want! We need to fill our kids up in the morning to keep them energized for the many hikes we do a day- they eat a lot! Way to go Best Western! We also stayed at a Marriott in Moab, and the breakfast was awful- a preordered bag of bad food, not enough to keep anyone full. We will stay here again when we return!

"Large rooms - very comfortable"

hensley, la 14/07/2020

Requested a top floor away from elevator and vending. End room, 4th floor and opposite elevator! Very quiet. Double room with a welcome double vanity separate from the shower/toilet area. Perfect for time management and privacy. Loved the sheers and black out drapes. Fridge/freezer worked very well. Ample lighting and comfortable beds too.

"Loved It"

JulieVR R, Kahoka, Missouri 13/07/2020

COVID responsible. Outstanding view, friendly staff, good location. Nice rooms. Excellent hot COVID breakfast. The pool area was very nice, complete with a cabana area, wadding pool (closed right now), hot tub, and fun noodles. Several nice fire pit areas as well.

"Stay Here with your Family"

R4551LGrobb, Ladera Ranch, California 12/07/2020

Great location. Shuttle stops right at the hotel. Food and (ATV, UTV, Bike) rentals are right next door. There is an awesome bike trail through most of the park. I would definitely stay here again. Make sure you stop by Bryce point and the Navajo trail while you are there with kids.


sojourner19552014, Venice, Florida 08/07/2020

Just want to say hotel was great. Very clean & comfortable. Great job of social distancing signs on floor for hot breakfast buffet which was served by employees. Breakfast was free with eggs, sausage, bacon, hash browns, fruit, waffles, juice, bottled water and coffee. Lots of employees serving so line moved quickly. Pool & hot tub open. First hotel with pool open since we started traveling cross country from Florida. Hotel right outside Bryce National Park and they have shuttles you can take to and catch from different stops in park.

"Easy for a visit top bryce"

Sunny M, Seattle, Washington 07/07/2020

The pluses: easy access to the park, good facilities, easy parking. They had a full breakfast so it was easy to get the day started. The negatives: odd square shaped pillows, there can be noise from upstairs room if not on the top floor. The thing about this area of bryce, is the fact that the best dining in the area is unfortunately the subway, as all the restaurants are uninspired.

"Park Close, Excellent Breakfast"

DrFrisbie, Del Mar, California 06/07/2020

Best Covid-era hotel breakfast we've seen yet. A long line of friendly servers waiting to pile your plate with eggs, meat, pancakes, fruit, French toast, potatoes and more. Coffee and juices in abundance; servers pass it to you. Plenty of parking. Walk to Ruby's Inn shops and restaurants. Entrance to Bryce is very nearby. Friendly staff, clean property. Avoid rooms on each floor ending with -42, -62, -22. These rooms share thin walls with noisy stairwells. Apart from these rooms, reasonably quiet. One of the better options in this area. Full of families enjoying travel and nature.

"Not covid safe"

ntarayavonk, Philadelphia, Pennsylvania 06/07/2020

We stayed here in June 2020. While the front desk staff were wearing masks, they did not encourage or mandate customers to wear masks. And there were a lot, more than half, of the guests we saw were not wearing masks. We used the elevator to come down for breakfast and a couple walked in not wearing a mask. We decided to take the stairs for the rest of our stay. Breakfast did offer a variety but basic quality: bacon, eggs, french toast, fruit, cereal. They had staff serving us food which helped prevent the spread of covid. But again, many guests standing in line were not wearing a mask. Would I stay here again? Any other time but NOT during the covid pandemic.

"Excellent hotel"

Kelli S, Nephi, Utah 06/07/2020

We stayed with our immediate family (including Grandma) for a long weekend at Bryce Canyon. The location is perfect and within minutes of Bryce Canyon. The rooms were clean and well cared for. The staff were great, and made us feel safe and cared for during the Covid-19 pandemic. Everyone wore masks and things were being cleaned constantly. Hand sanitizer was available throughout the hotel. Our rooms were not cleaned daily due to Covid-19 restrictions but any need we had for towels or help were immediately met. We would definitely stay here again. The breakfast was better than most and we loved the to-go option offered during Covid. We had rooms facing away from the pool which was perfect for us since we like to go to bed early. Each room has a microwave and fridge too which is really handy given the lack of affordable/good food options in Bryce City. The pool was small but the kids had a blast.

"Bad Experience"

User 01/07/2020

Normally I wouldn't write a bad review while I'm still at the hotel, but I'm so frustrated. I wrote several paragraphs and calmed down enough to delete and rewrite. After a 10 hour drive from Yellowstone, I arrived around 10:00 pm. I got into my room and noticed that it only had 2 queen beds. I checked my confirmation and it indicated 3 adults 2 children and 2 queen standard room. I vaguely remember a pullout sofa when I booked my room at the beginning of the month. I don't know how, but I must have made a mistake with the booking. I called the front desk and indicated I should have a sofa bed since I have a family of 5, and that is what I remembered reserving. The girl told me that is not an option, but there is a roll away bed I could get for an additional $25 per night. Maybe I got this reservation mixed up with another hotel, it was late, I needed another bed, so I agreed and started wiping down the room due to COVID-19 and unpacking and my family started showering. The main issue, when I entered the room and called to ask I should have been told there was a sofa bed option. It felt like I was the one taking advantage, asking to comp the roll away bed because I didn't want to repack, move, and wipe down the new room. Of course, they didn't comp the roll away and I ended up moving to the suite with the sofa bed that I researched myself that originally wasn't an option. To be clear, it wasn't about the cost. The suite was only a a few dollars more. When I got into the new room and I saw the bed cover. I called the front desk and the tone was like, what do you want now? I had to ask for a new bed cover. Look at the pictures. Would you have slept on the first cover? 2 hours later I finally was able to settle down and sleep.

"Nothing Grand here!!"

1CrazyTraveler, El Segundo 27/06/2020

Based on the other reviews we must've stayed in the worse room!! Next to a loud pool and fitness room!! Every noise heard! Screaming kids and families in the hall with trampling from above!! The pool area was overrun (during covid) and soggy food on the ground, flies everywhere! If you'd like to be well rested for a full day at the parks, DO NOT STAY HERE!! You won't get rest in this dated motel!

"Great Location"

TXGirl2001, Fort Worth, Texas 24/06/2020

This was a somewhat last minute find for us - we had booked to stay at the Bryce Canyon Lodge, which then, due to COVID-19 was not going to open until the day we were scheduled to check out. We scrambled and found that there really aren't many options in the area, so we chose this BW, based on other TripAdvisor reviews. We were very pleasantly surprised! Check in was quick and easy and we were given the a room based on our request through a 3rd party booking site. The room was a double queen, spacious with a nice view out of the northern side of the property. Everything was very clean, which is my biggest concern normally - even moreso now. Maid service has been suspended during your stay, but if you need anything, they are more than happy to supply it. The building is set well back from the main streets so there is no noise from the nearby highway or the road into Bryce Canyon National Park. The pool was open during our stay and a few people were using it, but staying socially distanced. It seemed the hotel definitely was not at capacity, but had a good number of people there. We had no issues with room noise on the top floor. Breakfast, as others have noted, is buffet style but served by employees from behind Plexiglas. They were allowing some tables to be seated, but we opted to take ours back to our room. The location is fantastic for the National Park - only a few minutes to the main gate, straight down the road. The other Best Western across the street has a lot of peripheral entertainment and shopping and seemed busier. We preferred our quiet side of the road. Overall a very pleasant stay and I would without hesitation recommend it for anyone going to Bryce!

"We enjoyed our stay"

danN8516AD, Huntington Beach, California 22/06/2020

We had an excellent time staying at Best Western Plus Brice Canyon Grand Hotel. The hotel is relatively new and well maintained. A hot breakfast is offered, though staff serves it due to Covid-19. We especially appreciated the front desk personnel - Oana, Amina and Andrea - who welcomed us and recognized us throughout our stay. Andrea, a trail runner, gave us some good advice regarding hiking in nearby Brice Canyon. The hotel is located near the entrance of Brice Canyon National Park. We found it a convenient place to explore the national park and other nearby recreation areas. One thing to note - the hotel is not providing daily room cleaning due to Covid-19. That didn't bother us, but just wanted to let the readers know that is the status as of June 2020. We look forward to returning here!

"Stay outside of Bryce Canyon City"

recmouse, Long Island, New York 21/06/2020

If you want to be right outside the entrance to Bryce NP you should stay in this area. It's not really that important though because it's so easy getting into the park. Bryce Canyon City hotels, stores and restaurants are all owned by the same people so it's all the same stuff and seems like there's no need for them to really make an effort. It's not terrible and most of the staff was friendly.

"One night stay"

Nick S, San Diego, California 18/06/2020

We stayed here while visiting Bryce National Park. We stayed in a 2 queen suite and it was one of the nicest hotel rooms that we stayed in. Plenty of room for all of the stuff that we lugged around during our 11 day vacation. The breakfast was very good and the staff at breakfast was great and worked very hard to make sure everyone received their food and everything that we needed. I would definitely stay here again!


tcmorse6570, Murray, Utah 16/06/2020

Probably the best hotel choice in Bryce. My only complaint is that I booked a suite mostly based on the photo advertised. The photo shows two rooms. One with beds and bath, the other separated by a door with couch, TV, table, and sink. But they only have three rooms that actually look like that. The other thirty-two suites are basically just larger versions of already large rooms. If you want a suite like the photo, chances are you won't get it, so don't pay the extra $. The exercise room is nice and well equipped. The pool isn't very large and gets crowded easily. The staff was pleasant and friendly. The line for breakfast was really long at 6:40 am, so we went over to Ruby's. The shower was really nice with strong water pressure (that's kind of rare these days). The bath area had two sinks which was nice. Check-in is at 4 so don't arrive early. It wasn't especially quiet for a newish hotel. Lots of noise from the hallway and we could hear kids jumping around and screaming from other rooms. We've stayed across the street at Ruby's and the rooms here are much newer and better.

"They DONT have queen beds"

User 15/06/2020

They advertise queen beds, but they dont have queen beds. Their beds are full beds. The staff claimed they were queens but they are not. Dont stay here if you need a queen bed so your feet dont hang off the edge of the bed. Otherwise it was a pretty good stay.

"We will most definitely be back!"

User 14/06/2020

This was the perfect hotel for our family while visiting Bryce Canyon. Our kids loved the pool, complimentary breakfast and proximity to the fun little shops and tours. We booked the king suite and it was plenty of room to spread out. We loved the complimentary breakfast to start our day. We could walk to restaurants, horseback riding, shopping, ice cream and fun souvenir shops. It was very clean and the staff was awesome. It is conveniently located right outside Bryce Canyon National Park! We will be back again!

"Excellent service, amazing amenities!"

morrisontravel, Morrison, Colorado 13/06/2020

My adult sons and I visited Bryce Canyon earlier this week. Our stay at the Best Western was excellent. A full breakfast was provided and the servers worked extremely quickly to make everyone was pleased with their options and service. The Best Western was extremely clean and the lobby is beautiful. The location is perfect for a visit to Bryce Canyon. I will definitely stay her when I visit next time.

"Bryce Canyon Best Western Grand"

User 11/06/2020

This is an excellent property within close driving distance to Bryce Canyon. They also run shuttles back-and-forth to the national Park. The property is excellent. The staff is helpful and go out of their way to accommodate your needs. I would highly recommend this hotel.

"Anniversary Weekend in Bryce"

Alan B, Ogden, Utah 10/06/2020

Stayed here for a weekend trip the hotel is fairly new and very nice. Room was clean and comfortable large fridge and small microwave. It was cool so we did not use the pool. Staff was very attentive and helpful. They do not clean your room daily due to the pandemic but that is fine. They still offer a very nice hot breakfast served by the staff. We ate both mornings around nine and the line was long but moved efficiently once they had enough staff to serve. They are doing a great job of trying to work through this new normal and accomadate the needs of their guests. I would stay here again.

"clean and well staffed property"

User 08/06/2020

Well kept property & friendly helpful front desk. Pillows were uncomfortable. Is the only hotel ever I've found no parking under entry cover, mad motorcycles park out in the lot during T-storms. Breakfast was the worst I've had as it was cold both days.

"Get new pillows and mattresses "

User 08/06/2020

The mattress and pillows were very hard. The pillows are also so large it's hard to sleep on them. Neither of us got a good nights sleep. We had problems with the toilet flushing in room 3348 and twice had to take the tank lid off to flush it. Also, the iron is attached to the ironing board with a cord. I have NEVER seen this done anywhere and I have traveled extensively. It makes it very difficult to iron and when you add water to the iron then it's difficult to remove unused water to put the board away.

"Very good stay"

HACKT, Florida 04/06/2020

We stayed 2 nts while visiting Bryce Canyon NP. Great location only minutes from entrance, NP shuttle stops outside hotel entrance also. Large room, clean and quiet. Breakfast is included with room. Pool and jacuzzi very nice. Definitely would stay here again.

"Great hotel right at the park entrance"

User 01/06/2020

We stayed two nights to enjoy Bryce Canyon. The hotel is nicer than we expected. They have taken many steps to ensure guest and staff health. Everything was clean, signs were posted to keep social distancing. The pool is large with many chairs and tables. They have adjusted a great breakfast—staff serves the food and offers a dine in or takeout option. There were ample choices and they were really efficient and prepared. The rooms were clean and well maintained. We would for sure stay here again!

"Great place"

Gery N, Woods Cross, Utah 28/05/2020

My wife and I stayed here for one night. Check-in was quick and easy. The room was nice and clean with comfortable bed. The location was good, close to a lot of restaurants even if most were closed due to corona virus issues. The breakfast the next morning was excellent. It was buffet style but people were spread out and the hotel staff asked what you wanted and the dished it up for each guest. I would stay here again and recommend it to all.

"Great Hotel"

389482Brian, Payson, Utah 19/05/2020

We were able to get a great deal on this room because of the COVID-19 ordeal. Definetely worth it as this hotel was great. The room was nicely furnished and the beds were very comfortable. The pool was great for my kids and the staff did an outstanding job serving breakfast and getting everyone through the lines quickly. I probably wouldn't ever pay their standard summer rates but definitely a great place if you get a good price on it.

"Nice Hotel in great location"

balanceok, Heber City, Utah 16/05/2020

Located just across the street from historic Ruby's Inn, this is a newer option with the same location. We stayed here just after they reopened with Covid-19 restrictions. They've got plenty of sanitizer and are making all the needed efforts to keep everyone safe. Our room showed a little wear, but it was clean. The mattress was comfortable and the shower was good. Glad we brought our own pillows though. Room is spacious and has a small fridge. Bathroom had double sinks. Breakfast was excellent and served by staff. All in all, an excellent option for Bryce.

"Nice, Quiet and COVID compliant"

JBRetired, Apple Valley, California 15/05/2020

Very nice place and very sensitive and compliant to the Covid issues. First they take every step possible to make you safe. They have a buffet breakfast setup served by the staff and tables spaced properly. The rooms are very nice and the pool is already open

"WOW...Excellent service and location"

SMandGM, Park City, Utah 11/05/2020

This place is amazing. Staff was very helpful, even singing happy birthday to my wife as we entered the hotel. They made our stay so much more enjoyable as all were engaged, concerned for our safety and well-being during these crazy C-19 times and this is the only place you should stay if going to Bryce Canyon.

"Enjoyable stay"

User 23/03/2020

I enjoyed my stay here. You will do also. I used to do the survey. Frankly, I seldom do the survey these days. The reason, I am doing now is that “I was SATISFIED.” The rate was high enough when I made reservation. I know the reason. I used the other person's contribution and I would like to give back my writing this. The distance to the points (including sunrise and sunset) is ten-minute drive. The location is good. You do not have to be closer to the points. The staffs are very friendly. The room is big enough. Have a enjoyable stay.

"really nice hotel. hot tub outside was cool to go into with the cold weather"

jglaser82, Wayne, New Jersey 11/03/2020

really nice hotel, great breakfast. reasonable for the area and a great stay at a great price in the winter. I assume they charge a lot more in the summer as it is a very nice hotel and worth more than they had charged in our february vacation

"A great place to take a break from the Utah wilderness."

David C, Montreal, Canada 07/03/2020

We had a great stay at this place. It is a fairly new motel, so the exterior and grounds are tidy and well maintained. The front desk staff were very friendly and welcoming. The interior decor was warm and charming (we were there at the beginning of March) with lots of beautiful paintings of the Utah area. Are room was perfect and had a nice view. Although it was closed, the pool is fairly large. The jacuzzi is also a decent size and was very soothing in the cold March Utah evening. We were there during the low season, so the motel was not too crowded. I would definitely stay there again. It was excellent value for the money.

"Total Ripoff"

T7207IEwendyw, Utah, United States 06/03/2020

Overall it could be called a very basic hotel to stay at in a pinch, but there were a few MAJOR problems when I had to stay there in a pinch for my work trip. There was a sports competition in town so all other places were fully booked and they charged $180.00!!!!!!!!!!!!! This was a JOKE! Typically I would say you get what you pay for........ not in this case. Room was ok, smelled funny and had some drainage problems, but other than that would have been totally fine. The treadmil was a joke. It kept stopping unexpectedly and the speed dials were completely off. (For $180 you would think they could upgrade to a working treadmil). Breakfast was ok- just your typical hotel stuff. The one problem I had was there lack of selection for hot drinks. They had coffee, and lipton tea. That is it. You would think (especially in utah) that they could invest in I dunno a hot chocolate or herbal tea. All of this would have been fine and I would have been ok if it were not for one last thing that pushed me over the edge: The thing that REALLY ticked me off though was that the hotel smelled like incense and drugs! I had hoped to be able to come back from my work and relax and enjoy a night to myself, but I had such a bad headache from the smell that my night was terrible. It was blaringly obvious in the lobby, but the smell also permeated into my room and kept me up all night. Typically I would say that a place like this will work in a pinch, but for whatever reason this time it severely disappointed me. In my pinch it was a complete and total let down.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your detailed review of your recent stay at our hotel. We strive to meet the expectations of all our guests and we obviously failed in that respect during your stay. On behalf of our staff I would like to apologize for the issues you experienced with the room, treadmill and breakfast. Each of these issues will be address immediately. I hope these issues did not take away from your visit to Bryce Canyon National Park.

"Great location, great property!"

User 06/03/2020

We were on a multi stop tour of southern Utah and chose this BW Plus location due to the proximity to Bryce Canyon, the breakfast included in the room rate. The property exceeded expectation based on the reasonable cost. The staff in all areas were tops...I will look for another opportunity to visit this location, and will seek out other BW properties as I plan future trips.

"Delivered as promised"

Olympia65, Holladay, Utah 27/02/2020

This is an excellent option for visiting Bryce Canyon. Rooms are clean and spacious and breakfast is excellent. Pool was closed but looks excellent. Hot tub was great! Service was excellent. This is best value in the area.


User 18/02/2020

This best western double charged me and added the $75 hold fee as well. I paid cash except the last $20 that I put on a card. When I got home i discovered that they put the whole amount plus the 75 on my debit card.

"An average hotel experience with no problem and very satisfactory."

5164541, Highland, Utah 16/02/2020

The check in process was smooth, the rooms were clean, and the hot tub was hot. I would say that if your looking for a nice clean hotel near Bryce Canyon, you can count on this place. The breakfast had many options and my girlfriend really like how crisp the waffles were.

"Best get there early if you want to use hot tub!"

darsc0tt, Logandale, Nevada 03/02/2020

Nice big rooms. Price was great for off season. Staff was friendly. rooms were clean. Lobby was pretty. Hot tub closes at 10 and we were kicked out nicely, but still would have liked to enjoyed that longer. Got to use for about 15 minutes.

"Great Location for experiencing Bryce Canyon area"

aandmrun, Los Angeles, California 20/01/2020

We made a quick decision to spend the night here and take two days to go to Bryce National Park rather than a quick one day visit. We were pleasantly surprised to receive an upgrade on a very reasonably priced reservation. I guess because we went in the off season, we got this nice large 1 bedroom suite with a Jacuzzi tub and beautiful views. The room was so comfortable that I wish we had been spending more time here. The bed was very comfortable and we got a view of the outdoor snow from both, the living room area and the bedroom. There was even a kitchenette and large dining room table in the main living area. The bathroom had a separate large walk in shower and a soaking Jacuzzi tub with two sinks and plenty of storage space. The breakfast that was included had a nice selection. The dining room was spacious and comfortable. I would totally recommend this place and will stay here again sometime.

"Enjoyed our stay"

Axell33, Baldivis, Australia 17/01/2020

We enjoyed our stay here, we found the staff friendly and helpful, the rooms well set out and comfortable. There was plenty of parking and the wifi was strong and reliable. There was nothing that stood out to make it special but there was certainly nothing that made us regret our stay. We would stay here again for sure.

"Good location and comfortable rooms"

SjAngel02, London, United Kingdom 15/01/2020

Great location just a few miles outside the entrance to the Bryce and walk-able to most local attractions. We came in winter, but could still walk to meals across the street and to rent skis / ice skate. Its a big hotel and impersonal staff reflected that. But really no complaints.

"Great hotel at a great price."

garye241, Newhall, California 15/01/2020

We stayed here for one night on a winter trip to Bryce. The room was comfortable, quiet and warm. The breakfast was one of the best I've had at a hotel at this price point. Lots of selections. The only shortcoming of the stay is the choice of dinner locations in the area this time of year. Only the Ruby Inn restaurant across the street is open this time of year. So-so at best. We survived and had a great time on our winter visit.

"Fantastic Hotel"

1984laurabohrn, Medicine Hat, Canada 03/01/2020

Great hotel. Very clean, spacious rooms. Breakfast was large with a ton of options and lots of food available. Very impressed with this hotel! Located close to the Bryce Canyon National Park entrance, very easy to get to.

"Stop along the way to Vegas in snowy December"

User 01/01/2020

Rudy's was a pleasant surprise! We wanted to stop on our way to Vegas to see the Bryce Canyon park . The hotel was very nicely decorated and felt very homey. The location is great just outside the park entrance . The restaurant breakfast buffet was great ! The staff was friendly. Pool and hot tub looked nice but I didn't get a chance to use it . The room in the main building that we stayed in had a great tub with jets . There was many things to look at in the hotel , such as a general store and other areas with local i formation. I would definitely come again !

"Great value to stay in Bryce"

deisy6533, Austin, Texas 30/12/2019

We stayed for few nights in the hotel. It is in a good location, restaurants nearby and is very close to visitor center. The room is basic but bigger than the average hotel room. AC in the room is loud so we did not use it. There is a self-laundry facility in the hotel with coin-operated washer/dryer. There was hot breakfast available. Everyone was very nice at the hotel. Overall, a great stay at the hotel.

"Great property, friendly service, good breakfast buffet"

kathy1966, Northern Virginia, Virginia 29/12/2019

This is our first experience with a Best Western and we were highly pleased. Friendly and efficient staff and clean rooms with comfortable beds. Great selection of items at breakfast buffet. Convenient location to Bryce National Park. Dinner option available across the street at Ruby's BW.

"great location great hotel"

User 27/12/2019

It was a pleasant stay for a snowy winter night. We arrived on Christmas eve and we enjoyed the festive setup of the hotel very much. The lobby was stylish and beautiful. The rooms were clean. beds were comfortable. also it's right outside of the national park. It also offered complimentary breakfast buffet which was very nice.

"Right outside Bryce"

335bradf, Gastonia, North Carolina 20/12/2019

We stayed here one night while visiting Bryce Canyon National Park. It is a lodge motif and looks fairly new. Rooms are very nice.,modern clean, and quiet. The staff are super friendly and helpful. The location is perfect to explore the park for a few days.

"Would definitely stay here again!"

Gillette25, Abbotsford BC 16/12/2019

We spent one night at this location after visiting Bryce Canyon. The hotel is just off the highway in a quiet location. The lobby and rooms are beautiful! The staff was friendly and helpful. We really appreciated the outdoor hot tub after a day of hiking the hoodoos. The room was clean, spacious and comfortable. The only thing I found was that the pillows were on the small side (minor detail!). I was pleasantly surprised by the quality and presentation of the complimentary breakfast. WOW!!

"A Warm Comfort during a Cold Stay"

User 13/12/2019

We were visiting Bryce Canyon over Thanksgiving Break when a blizzard struck. Thankfully we checked in without a problem and were assigned a nice, cozy room on an upper floor, per our request. The room had everything we needed, and the bathtub was very nice after a winter hike in Bryce Canyon. We also came back in the middle of our second day to eat lunch in the lobby. We had brought sandwiches, fruit and granola bars for our lunch but there was no place to eat in the park. So we ate in front of the large fireplace and even had coffee that was set out. I also have to say that the breakfast buffet exceeded our expectations. There was bacon, eggs, pancakes, french toast, cold cereal, fruit, muffins and also soy and almond milk. It was very impressive and we ate well both mornings. All in all, we had a terrific stay at Best Western Plus and would stay there again!

"Nice and well maintained"

User 12/12/2019

Very clean and well maintained keeping up the standard of the best western chain . I Like the family room the most as it can accomodate 5 of us and most importantly good WIFI. There is a Gym and big laundry room with 4 washers and 4 dryers. We reached the hotel around 11.30 am but can only check in after 12 . Since it was low season the front desk could have been more helpful and allow us to check in . Overall good hotel .

"Best Accomadations in Bryce"

User 12/12/2019

Really nice hotel with all the higher end amenities, this property is worth the price. Nice breakfast but you need to go over to the old Ruby"s Inn for dinner. The hotel's location could not be better, right outside the entrance to the National Park.

"Great place for families!!"

Coastal617301, Seattle, Washington 01/12/2019

We stayed here for two nights. We really enjoyed it. The breakfast buffet was very good. I like the fact that we could get hot water/coffee/tea 24 hours. The water dispenser was a great bonus so we're not having to buy water during our hike in Bryce Canyon. Plus the room came with a microwave and fridge. We had a room with two queen beds and the room came with two sinks. What a difference that makes with kids. We really enjoyed our stay here. After our trip to Bryce Canyon we headed to Vegas and stayed at the Mirage. I have to say that I wish we had gotten a hotel at the Best Western across the street from the Mirage. I think our stay would've been so much better.


ronc41, St. George, Utah 20/11/2019

One of the nicest hotels we've stayed in and at a great off-season rate. The property is located right in town. The lobby is comfortable and inviting. Our room was equally comfortable and super-clean. The shower was one of the best hotel showers we've ever experienced. Only one downside--lighting wasn't great for reading. (This seems to be pretty standard in hotels these days. Maybe nobody else reads anymore?) The breakfast room was roomier than any other hotel breakfast room we recently experienced. Breakfast selection was adequate. And being able to checkout from our room was a real plus. As an aside, visiting Bryce in early November is highly recommended. The number of visitors was way down while the weather was still perfect for hiking. Of course, if you're into touristy stuff like buffets with "cowboy" singing or ATV tours, etc., much of that was closed for the season.

"First Best Western Experience"

User 18/11/2019

Stayed here while visiting Bryce NP which is very close. I was recommended by a friend and he was totally spot on. Place was very clean, room was in excellent condition. Hotel employees were very helpful at all times. The breakfast had a large assortment of things and was very good. Highly recommend this Best Western. Totally worth it.

"Super Convenient Location and Large Breakfast Area"

Koozzz, Mount Vernon, Ohio 18/11/2019

This was our first encounter with a Best Western Plus and visit to Bryce Canyon. We were greeted by the front desk staff upon arrival and were on our way in no time thanks to the web based pre check-in. Beautiful lobby with a roaring fire to greet you. Rooms were clean and comfortable. The breakfast area is much larger than many other hotels we've stayed at and the food choices were plenty and breakfast staff friendly. The location was super convenient to the park and highway. We would definitely stay at this hotel again.

"Nice place to stay when visiting Bryce Canyon"

User 16/11/2019

We were surprised when we entered the lobby of the hotel. It has the look and feel of a mountain lodge. The rooms were typical of most hotels. They were clean and roomy. The breakfast area was spacious and the variety of food offered was good. Staff was friendly. This is a very convenient place to stay as it is very near the entrance to Bryce Canyon National Park.

"Nice room, poor service encounter!"

DoverJungleboy, Dover, Tennessee 16/11/2019

We enjoyed the clean and spacious room. It was a corner room on the fourth floor inside the hotel. There are many rooms in buildings not attached to the lobby and breakfast area. Try to get a room in the main building. The hotel is just a few miles from the Bryce Canyon visitor's center. The breakfast was available at 6:30 am and it was pretty good. I enjoyed the fresh fruit salad. They did not have any green tea. Most of the staff was friendly and informative. However, we did have a bad encounter. We asked to check in early. And the staff member just said no and gave no explanation. No smile, no offer of a call when a room would be available, etc. Very unwelcoming! Areas for improvement. They need to provide a safe in the room and a night light. And they need to teach all their staff to be more welcoming to their customers. I may stay here again. Not sure. My wife did not like the bad staff member.

"Nice facility with large rooms"

sailon888, Dallas, Texas 14/11/2019

We stayed here one night in November 2019. The hotel was well maintained and very clean. Breakfast buffet comes with the room and it was one of the best breakfast buffets we have seen in a long time! We will stay here again if we are in the area.

"Pretty Nice"

koconn23, La Grange, Illinois 07/11/2019

Decent hotel in a tiny town. The staff was very friendly and accommodating. The breakfast was delicious. I wouldn't say anything about our stay was excellent or noteworthy although nothing was very disappointing. Tv service was incredibly outdated although not a big issue for me. Overall our stay here was nice.


User 07/11/2019

So we were running late into a blizzard, and finally to this beautiful and fantastic hotel with humongous fireplace, what a place, the rooms were very, clean and very confortable, , good hot breakfast before going to see the majestic Brice Canyon under the snow.....what a day we love it.

"Stay here to see Bryce Canyon"

chckmate8, houston 07/11/2019

We traveled with another couple and took two rooms at the Best Western Plus in Bryce. Obviously the attraction is Bryce Canyon NP. The hotel was clean and very roomy. We enjoyed the large size room with lots of space and had a great nights sleep. We were very pleased with the overall quality of the hotel and the included breakfast was great, too.

"Perfect location, good vaue"

hbatter, Laguna Beach, California 06/11/2019

Stayed two nights while at Bryce. Staff was friendly, the room, while somewhat dated, was quite large including a sofa which was nice, bed very comfy. The walls are a bit thin, fortunately our neighbors weren't too loud. The breakfast buffet was a lot more varied and extensive than I expected, it is crowded but there is extra seating in a different room, so don't panic. Other than breakfast there is no restaurant so you have to walk across to best western Ruby's. While not too far, about 2-3 blocks down the driveway, keep that in mind if you have mobility issues. Also, there was an Arctic cold snap while we were there so the walk when it was ZERO degrees with windchill after dinner was painful. Too cold to use the pool but I'm sure nice in the summer. The shuttle had stopped when we were there but the hotel is super close to the park entrance so no problems.

"Unexpectedly Nice"

User 06/11/2019

We haven't stayed in a Best Western in years. In the Bryce Canyon area there are not many "chain hotels like Hilton or Marriott group hotels) so we continued to search.The location of Best Western Plus prompted us to look into this property more closely and we ended up staying here. It was new and clean and quite large.

"High cost one"

User 28/10/2019

Nice place but need to fix the internet and wi-fi service the phones had problems and the tv was hard to use and the shower valve needed to be fixed the food was removed to soon and some guest did not get to have breakfast but a nice place and clean the room was very clean and quiet just need some help to get up to BW level

"Good Hotel in perfect Location"

dieger, Wien 28/10/2019

On our tour through the various parks in the southwest this was one of the rare hotels where proper tableware is used: NO CARDBOARD PLATES, NO PLASTIC CUPS and therefore no heap of trash after the breakfast (like at several other Best Western). So also from the environmental point of view this hotel is a recommendation!

"Great location !"

Leslie M, Myrtle Beach 27/10/2019

This was a great location, right down the street from the park entrance. I thought it was a bit overpriced, but given the other lodging options I saw in the area, it was probably way nicer, so worth the extra $. Breakfast was good, not great - Eggs could have been better. Bed was comfortable, Room was clean and spacious. Staff was very nice. We would stay there again.

"Hiking with my son"

mikemC9430YH, Dallas, Texas 24/10/2019

I ready several reviews before i stayed here. This hotel exceeded my expectations. I travel for business and this is one of the best Free Breakfasts that i have had. Great lactation good stall and clean rooms.

"Reasonably priced located just outside of Bryce National Park"

User 23/10/2019

Just outside of Bryce Canyon and in front of a Bus stop that loops around Bryce. The staff was kind and helpful. Breakfast was included and served early so it allowed us to go into the park much earlier. There is a lot of parking. The beds were comfortable but we were suffering a bit from altitude sickness as we drove in from a much lower altitude and can't fully gauge it's comfort. Do keep in mind that this hotel is at 7.6k feet of elevation if you have issues with altitude. We were willing to live with that as the proximity to Bryce was worth it.

"Great find reasonably price"

Margaret H, Indianapolis, Indiana 21/10/2019

We wanted a hotel near the National Park and wow this was great. Enormous, well equipped room including bath robes. Nice front desk staff. No restaurant on premises although they offer full buffet breakfast. Clean, new, nice

"Nice hotel"

Robert G, North Carolina 17/10/2019

The location is good, just a mile or so from the entrance to Bryce Canyon. The Front Desk staff were always helpful. The rooms were clean and spacious. We were thrilled they had washers and dryers on site ($2.50 a load). The complimentary breakfast had a very good good selection of items.

"Hiking Adventure"

789sylviag, Las Vegas, Nevada 15/10/2019

Hotel is very nice inside and outside. Room was clean and spacious. Shower had awesome warm water and pressure that felt amazing after a long hike. Beds were comfortable pillows are a little small than I'm used to but slept good. Has basic amenities needed for avid hikers or family to use like an empty fridge to put things in and microwave. Came with buffet breakfast which had all the basics nothing grand. No lunch or dinner inside but across the street was Ruby's Buffet and Steakhouse. Coffee and tea was always available in the lobby which was a nice touch. Was surprised to see the bath amenities were very tiny and housekeeping didnt make up room next day. I came back from a long hike at 3pm and nothing was done. A guy came saying housekeeping but told him its 3pm I just got back and unfortunately needed to rest. I didnt mind though since my room didnt require attention so didnt bring up to Front Desk. Overall it was a great stay and would definitely stay here again during Bryce visits.

"Comfortable and smart"

User 15/10/2019

We had two very pleasant nights here - a new, smart and clean hotel with free breakfast and excellent attentive staff. The hot tub was lovely and the entrance just a few minutes from Bryce Canyon. Shame it doesn't have a bar or restaurant.

"The best place to stay at Bryce Canyon"

WMerrill, Healdsburg, California 15/10/2019

This hotel is very servicable. The rooms are clean and modern. The breakfast is OK. There are not many options at Bryce Canyon and the Best Western lacks charm but it certainly provided what we needed for a three day hiking trip in the area.

"Paid too much"

User 15/10/2019

The hotel was nice but the price was not. We booked with Expedia and paying $329 for one night. While others who walked in that day paid only $180. No one was able to help. Best Western said it was Expedia and Expedia said that was what they were charged by Best Western.

"great choice near the park"

Linda H, Maynard, Massachusetts 08/10/2019

we had a really nice king suite at this hotel. plenty of parking and the breakfast was very convenient. The hotel is very close to the National park. We did not take the shuttle to the hotel, but that is a nice feature to have. Plenty of markets nearby to stock up on provisions for hiking.

"Beautiful !"

MsKellyV, Victor, New York 07/10/2019

Great hotel in a wonderful location. We opted for this over Ruby's, though they are sister properties, because this property has all ‘inside' rooms. We enjoyed the breakfast each morning and it was more than filling. Our room had a couch and chair which was a very nice treat for relaxing. There is no dinner option on site, so you do have to go across the street to Ruby's, but it's a very easy option. Dinner over there was great!

"Actually turned lights off on guests having breakfast"

tropicalia, New York City, New York 06/10/2019

The Best Western Plus Bryce Canyon Grand Hotel has beautiful facilities and one of the most spacious rooms I've ever stayed at. However, it is still a pretentious motel with a $323. price tag. No lunch, dinner, bar, bellman, laundry service, although there is a laundry room. Breakfast buffet is OK, but not great. It's open from 6:30-9:30. We arrived at 9:00 only to have the lights turned off at 9:30 WHILE PEOPLE ARE STILL EATING. Yes, lights turned off. I could not believe it. I asked the two employees sitting outside the breakfast area about it and one replied, “Well, we close at 9:30,” like letting guest eat in darkness was a normal occurrence. Instead of sitting he should've been standing by the entrance and telling anyone who arrived after 9:30 that it was closed. Every morning dirty bags of laundry are placed outside every door. What the heck? I've never, ever seen that done in the hundreds of hotels I've stayed all over the world. For some unbeknownst reason Best Western has a monopoly at Bryce. And it shows. Ruby's BW across the street is nightmarish at best. Nothing plus about this motel,except the layout. Time for some competition Utah.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Please accept my apologies for these issues that arose during your stay. I will be addressing your comments with the breakfast and housekeeping staff. Thank you for taking the time to make us aware of this situation.

"Save you money!"

User 06/10/2019

I don't think I've ever paid so much for so little!! Breakfast was barely edible. The room had poor ventilation and smelled. The pool was closed despite the fact I was promised it would remain open when I originally made the reservation just a few weeks prior. They did give me 10% off because of the pool closure but I still paid over $300 a night for what? I feel completely ripped off. There is no benefit to paying more and staying at this hotel. Please save your money and stay at any other lower-priced facility. To be clear, this review is regarding the Best Western located across the street from Ruby's. If I had to do over, I would have stayed at Ruby'a Best Western and saved hundreds.

BestWesternHotels, Corporate at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Great Hotel"

3Voyagers, Houston, Texas 05/10/2019

Arrived on a tour late in the day. Staff was friendly and were very helpful. The room was well designed with double sinks and comfortable mattresses. The room was quiet. We were warned that a line developed at the morning buffet. We went a few minutes before it opened and were able to walk right in. The Buffet did fill up fast as multiple tour busses were there. Our stay was short but we would recommend this hotel if you need a place close to the park.

"We had elephants above us"

Lisa J, Mount Juliet, Tennessee 03/10/2019

I think our room number was 3143. It was an "accessible" room, and I chose that type because of the lower price (never again). It was right by the elevators and ice machine. I don't know if there is actually a room above it or a hallway, but the footsteps pounding late into the night and starting at 0500 gave us a poor night's sleep. The room itself was huge, as was the bathroom. Two sinks with their own counters were great. Everything was very clean. Breakfast was amazingly well done, given the huge crowd there early. The fresh fruit available (grapefruit sections) was very welcome, and all the other usual offerings were there. The seating area was very large, and there was a good amount of space between counters for everyone to move around freely. Staff were immediately available to take trash and clear tables. Well done!

"Well located for the park but limited facilities"

22Nigel22, Tiverton, United Kingdom 02/10/2019

This hotel is effectively a dormitory for visitors to Bryce Canyon National Park. It is a very nice dormitory in that the rooms are spacious and well equipped but the hotel does not have a restaurant or bar so you are forced to visit the sister establishment some 600 yards away for the nearest options. Breakfast was frantic with staff overwhelmed by the number of guests rushing to join early morning park tours. Having said all that it is in a great location which means it warrants 3 stars!

"No Restaurant, No food service except breakfast No bar"

User 28/09/2019

They feature this hotel on their website as the only option fro Bryce to get you there. But the real hotel is acorss the street a block away. This where you get food and drink. Also it build cheaply, such that you can hear the people in the room above simply walking around their room.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Please accept our apology for not meeting your expectations during your recent stay. I will be reviewing our website to see how you may have been led to believe that there are no options available in the Bryce Canyon area besides the Bryce Canyon Grand.

"nice, but just a hotel"

Linda B, Broomall, Pennsylvania 27/09/2019

At Bryce Canyon Park, you either stay in the park at the lodge, or at one of the hotels a few miles away. I think for ambiance, I would choose the lodge next time. Or if you want western cowboy/tourist you can stay across the street at Ruby's Best Western. But this one was nice, clean, and we slept well- which is all we did here. There is a nice breakfast area, and a pool, but we just slept here! We had 2 queens and a sofabed.

"Large modern, comfortable hotel close to Bryce Canyon National Park"

Andy R, Bedford, Texas 26/09/2019

This is a large modern hotel located right outside the park and adjacent to a park shuttle stop. I would have given an excellent rating if not for the coffee and breakfast. The coffee at breakfast was empty when we came down for food and because a tour bus crowd had all arrived at the same time there was no room to sit. We carried our breakfast back to the room to eat and used the in room coffee maker. The hot food was good but the in room coffee was of very poor quality. When we finally got coffee in the dining area it was also of very poor quality. Water maybe, who knows but surprising and disappointing for an otherwise great hotel.

"Amazing "

MikeS533, Franklin, Wisconsin 24/09/2019

Top class hotel. One of the shuttle stops is at this hotel. Shuttle bus runs from 8am to 8pm, depending on season. They say a shuttle comes every 10 minutes but we never waited over 7-8 minutes. Why drive your car into the park when the shuttles are great and the drivers help explain things. Super breakfast. Nice pool and hot tub, after a day of hiking. Besides the fantastic Bryce NP, we drove 20 minutes to Red Canyon in national forest. Entrance is free. Trails are challenging and really needed walking sticks.

"Perfect location"

rtyler, california 23/09/2019

We were fortunate in not needing to use the shuttle but it would have been very convenient. The breakfast buffet was well laid out and had several good options including a hot chocolate machine. However, the TV remote control was very awkward and the video selections left a lot to be desired.

"Best Place at Bryce Canyon"

thesimons4949, New Canaan, Connecticut 21/09/2019

Don't be confused. There's another Best Western property across the road, but that's for those who want a lot of extra options (like horse or helicopter rides, a huge buffet, a pseudo Western town with operating shops, etc.). This is truly a Grand Hotel with a more refined atmosphere. Staff are pleasant and helpful. Loved that they have reusable plates and utensils in the (complimentary) Breakfast Room. There's even a free shuttle that stops right in front that takes you into Bryce Canyon Park (why else would you come here?). It comes at a cost, though; a night's lodging isn't cheap (I guess that's to be expected when there's not much competition of any kind).

"Nice place to stay, excellent location but expensive."

amsterdam05, Amsterdam, The Netherlands 20/09/2019

We stayed here one night in a King Room in September 2019. The hotel has an excellent location, a few miles from Bryce Canyon National Park. The hotel is very expensive but we enjoyed the stay. Staff in the hotel is very friendly and helpful. Our room was spacious with a good bed, a refrigerator, coffee machine and microwave. The shower and lighting could be better. The room and bathroom were nicely clean. Breakfast buffet is very good. The hotel has a small pool. Initially they assigned us a room next to where the ice machine and vending machine are located but the noise both machines created was enormous. Our new room was better but still very noisy: we could hear voices coming from other rooms and the corridor and we could hear every step from the room above us. I guess the walls and ceilings are very thin. So if you are a light sleeper: bring your earplugs!

"Grand Hotel Bryce Canyon"

Roger92071, Harrison, Maine 14/09/2019

This is a really nice place to stay when visiting Bryce Canyon, it is close to the park entrance. The room I had was clean and spacious. Ample parking plus continental breakfast made for a great stay.

"Overpriced, under delivered"

ArdyceS, Tukwila, Washington 10/09/2019

After staying at Springhill suites outside Zion, this was a long way down. We arrived to smell of cheap perfume throughout the motel. Rooms were clean but cheaply decorated. Walls were thin, one lamp did mot work and air woke you whenever it went on. Breakfast was the cheapest packaged food you could buy. For health conscious outdoors people, real turnoff. Coffee and oatmeal was watery. The town badly needs a Marriott or Hilton to bring standard up. The price of room was similar to Marriott in Zion.

"Great location for visiting Bryce, Kids loved the pool."

User 09/09/2019

We sprung for one of the suites here and it really was worth it! The rooms were nicely sized for a suite and gave us all a bit of space since we'd been staying at in park lodges at some of the National Parks around Utah for most of the rest of our trip. The pool was great, kids had a blast. The grounds were clean and kept up. The breakfast was actually very good considering how many people happened to be staying there when we were there (several German and French tour groups). The breakfast staff knocked it out though and never let anything get too low. I had great experiences with the front desk staff, checking in, buying something from the little convenience store and checking out, they were very polite and competent. Do not feel like you are missing something by not staying at the lodge in Bryce Canyon National Park, it is LITERALLY 2 minutes from this hotel. Would absolutely stay here again!

"Best Western Plus Bryce Canyon"

William G, Hostiford 08/09/2019

This hotel provided easy access to Bryce Canyon. The hotel is new, provides outstanding service, had an excellent breakfast, and good internet service. I would highly recommend this location for anyone seeking a hotel near the entrance to Bryce Canyon National Park.

"Nice place but snobby unhelpful staff"

annd322, West Chester, Pennsylvania 04/09/2019

The hotel is lovely, the rooms fantastic but the people at the front desk were just awful. My luggage was mis delivered to someone else's room. The people who realized the luggage was not theirs took it down to the front desk and asked them to call me, the name on the tag. They said the would deliver the bags to the right place but they did not. I called the desk about my luggage and was told it was not their problem and they didn't know about it while my bags sat right there at The front desk for over an hour. It was only when our group leader intervened that they gave him the bags and he delivered them to my room. An hour and a half wondering if i could retrieve my wallet, medicines and clothes when i did not need to . They acted like real jerks. Our tour guide said they always act this way and it is only due to few hotels in this area that they get away with this terrible service. The owner should get better staff!

"Great location while visiting Bryce Canyon with family"

Kash456, Chicago, Illinois 04/09/2019

This location is just perfect while visiting Bryce Canyon with family. We had 2 kids and 2 adults and we felt the rooms were just the perfect size for us. We liked having the swimming pool and the hotel tub and having wifi was great. My beef with the hotel and the city is the food options. There's just not good food options in the facility at night and all the restaurants and the general store in the area close just in case you're having a late-night or are hungry at night... I would highly recommend with families with kids to plan ahead for it. We ended up getting some frozen food and fruits from the general store and my stomach was in pain for several days during our trip after going the frozen food route but thats just me.


mswright53, Oroville, California 04/09/2019

Best Western Plus is by far the BEST!!! The staff was very friendly and helpful in providing information about the area. The rooms are huge and stocked with everything a traveler would need, including microwave, fridge, hairdryer, iron/ironing board and coffee maker with all the trimmings. The food was delicious and we also enjoyed using the pool and spa after busy days of planned activities. We'll be back!!

"Well Worth The Stay"

Celeste0522, Williamsburg, Virginia 03/09/2019

Lucky to stay in this wonderful lodge-like hotel during our Trafalgar Tour Western Frontiers. We felt like we were out in the middle of nowhere, but had all the conveniences needed. They offer a wonderful buffet breakfast and we really wished we had more than 1 night in this comfy place.

"Just okay"

scillymamba, Brighton 03/09/2019

We originally wanted to stay within the NP at the Bryce Canyon Lodge, but this was fully booked unfortunately. So we opted for the Best Western Plus which appears to be the best option accommodation wise within the town of Bryce with a plus point being a Bryce Canyon shuttle bus stop just outside the hotel. The room we had appeared a little dated with a very noisy fridge that whirred on and off throughout the night. We were also in the first room outside the lift and close by to a very noisy ice machine, which didn't really lend itself to a good nights sleep. If you find yourself being given a similar room I would ask to be moved. The town of Bryce is basically run as a monopoly by the same family and appears to cater more for mass tourism than for individuals with a row of shops decorated in the style of an old west town and restaurants offering dinner with a country & western show. Compared to the resort feel of Springdale adjacent to Zion NP, Bryce town appears all a bit tacky. Bryce Canyon itself is stunning and well worth the visit. Though next time we would look at options elsewhere if we were unable to get into the Bryce Canyon Lodge again.

"Excellent, but"

DMHS58, Washington DC, District of Columbia 28/08/2019

This hotel is excellent. But it is part of a "company town" (with another Best Western close by -- owned by the same family- which is likely to be noisy). You are sort of in a "captive" situation in regarding to eating, which is grossly overcrowded, so it is best to find someplace else to eat before arriving at Bryce Canyon. An opportunity missed.


roylilol, Richmond Hill, Canada 24/08/2019

Excellent hotel with the lobby shaped like an all inclusive resort! The pool and the Spa temperatures are just right. The receptionists are very fast at checking people in and out, but our only problem (small problem) was that our room was hard to find. Our room is 3113, and we thought it was on the 3rd floor, lol, but it is on the first floor. It was a great stay in this hotel near Bryce Canyon National Park, and I highly recommend this hotel for people that is travelling to Bryce Canyon.

"Very good"

Warrington_UKVicky, Oxford, United Kingdom 23/08/2019

Great location and a nice, clean room. A very large hotel which caused large queues at breakfast, so you have to time it right. Just to clear up the confusion about gluten-free bread - I asked for some and they do have it!

"Plusses and minuses to this hotel"

GMRJCD, GMRJCD 18/08/2019

When we finally got into our room it had an absolutely terrible perfume chemical smell. I called down and they said they would send up an ion machine but we had to be out of the room for an hour. They didn't even hesitate so I'm guessing this is not an isolated incident. We could not open the window more than an inch to get air because there was a metal piece stopping it. When we asked to have the piece removed, we were told it was a Utah safety law to keep people from jumping out. First of all, we've been in several hotels in utah so far and this is the first that restricted the window opening. And if people want to jump from something in Utah there are plenty of peaks. The air conditioning did not work very well. Nor did the fridge. Breakfast buffet was very good. Lots of choices, including soy milk and gluten free for people who need this. And very good coffee. Also they do not recycle anything anywhere in town. Not a plus in my book. Since everything here is called Ruby something I decided to read about this town. Reuben (Ruby) Syrett homesteaded the land here (160acres) and now his family and neighbors (all 137 as of 2007) live on land he owns And all except for children, work for him/his family. His family worked in the mills in Panguitch and in 1916 he decided providing rooms and food for people who wanted to see Bryce was better. So he started a guest house, restaurant, etc. Back when the state wanted to build a road to the only entrance in Bryce he donated the land so that he owns the only land and business on the road leading into Bryce. His grandson is now the mayor and his relatives basically run the town. I write this to tell you that the people in the hotel did not seem to care what we thought about the place. They own the town. When we checked in, for example, it seems that I signed something authorizing them add $1 a day to my bill as a donation to the park. I did remember the clerk saying, initial here, here and here and sign here. My mistake was not reading the paper. I would have donated to the park (we did it every place else) but here I felt I was not asked. Also when I got my bill it was about $10 higher than on my reservation. When I questioned it they at first argued with me that that was the price. My husband went down to the desk and showed them the email and that is when they told us that the tax had gone up to 10%. When I heard the couple next to us arguing about the same thing I suggested that they should suggest to Best Western that a batch email to people who had reservations would have been free and customer friendly. I was told “We're not Best Western. We only use their name.” On the plus size, for dinner we went across the road to Ruby's restaurant and had delicious local trout dinner. The next day we had their buffet for a late lunch. Also good. The building is also another hotel by Ruby, and a General store with a small supermarket and a small camping store, and a huge souvenir store and art store. Oh, and clothing. And I'm sure we missed something.

"Canyon trip"

User 17/08/2019

The room was clean and fine. We did get a chuckle about the pool; they have top notch marketing team because we were expecting much larger beautiful pool area. We could not even use the pool and there were not enough chair for the guests.

"You deserve it"

kikkamosca, Busto Arsizio, Italy 16/08/2019

Excellent position just outside the Park, the shuttle stops right in front, opposite the restaurant. Big rooms spotless clean, fully provided with complimentary comforts. Buffet breakfast. Pool with hot tub too, only few deckchairs. A very pleasant place to recover your strenghts after a long day in the Park.

"Motorcycle trip"

Nomad33336183338, Houston, Texas 13/08/2019

The hotel is grand. Lobby and dining room look impressive. During our visit, the hotel was full with European families. Room was spacious & clean with enough amenities that were in good working order. Coffee & apples were available in the lobby but not tea.

"Another 1 Night Stay"

TheCards, Sussex, New jersey 11/08/2019

Stayed one night in room 3105. Room was clean and comfortable. Standard buffet breakfast. Bathroom was split between the sinks in one area and was separate from toilet facilities. Walked from hotel to dinner which was close by.

"Wahoo for the breakfast buffet!"

rs327210, Long Island, New York 10/08/2019

Our room was beautiful (great view of the plain), service on point, nice up-to-date techno,rodeo accessible and a really superior breakfast buffet. Shuttle to Bryce every 15 min or so. Our suite was beautifully appointed with many comfy options for hanging out

"Good Hotel and Great Location"

marylongyournotalone, Corona, California 08/08/2019

This is a nice clean hotel and the rooms are pleasant and plenty of room in the rooms.They have a pool, but it was not working when we were there. They have a nice laundry room. This is a perfect place if you are going to visit Bryce. It is well located and gives you good access to visit all of the park.

"Nice Hotel, Steep Price For What It is"

winwolf56, Plymouth, Minnesota 06/08/2019

The BW Plus Bryce Canyon Grand Hotel is located in the Bryce Canyon Village, a tacky cluster of hotels/motels and very average restaurants just outside the park entrance. Five minutes (with no line up at park gates) to get into the park. The hotel is a very busy spot. It has a pleasant lobby and a very busy, but efficient front desk. Rooms are a decent size and comfortable, but a bit on the dark side decor wise. Don't come here for peace and quiet (tons of families and kids) or views of nature. The breakfast is a frenetic buffet, which if you hit it at the wrong time is not well stocked and makes finding a table a chore. Staff here work hard and do their best, but it is a tough job. The hotel is over priced for what it is, but is also in what is pretty much a sellers market at peak summer season in Bryce Canyon.

"Bryce Canyon Adventure"

Brian S, Sparta, United States 06/08/2019

This was an excellent stay. I had a blast with the family and the accommodation was far above what I expected. Great room and the food was amazing. Nice store to shop in and many thing to do locally. Will be definitely be going back.

"Great hotel!"

Youleemic, Loma Linda, California 06/08/2019

We had a wonderful stay at the Best Western Plus Grand hotel. It is convenient to Bryce Canyon and the free shuttle to the park even stops right in front. The breakfast was wonderful and the staff very helpful.

"Good place to be nearby the National Park"

Warlock71, Paris, France 06/08/2019

This hotel offers good services for the price. Rooms have large space, well equiped. People at the reception are not so friendly (not so important but they can improve). Swimming pool is small but it is refreshing after a whole day of walking in the National Park, which is so close from the hotel (very convenient). Breakfast offers large variety of items in a spacious room nearby the pool.

"Great hotel and atmosphere"

728tamars, Ann Arbor, Michigan 01/08/2019

Great hotel and atmosphere. Designed like a lodge but with the essentials to be a luxury hotel.would definitely recommend this place if visiting Bryce. The shuttle is accross the street, and if it rains it can be I convinient.

"Best Western Plus Bryce Canyon Grand Hotel"

Rob M, Escondido, California 30/07/2019

We drove yo Bryce Canyon from Las Vegas. and after exploring the park, we spent the night here. The room was ready when we arrived (as I had requested). The room was clean, well-appointed and well located. The bathroom and shower were clean, with the basic necessities supplied. The front desk people were welcoming a friendly

"Very nice hotel stay at Bryce"

lisamwolf1104, Bohemia, New York 30/07/2019

Beautiful, clean hotel with a fabulous breakfast and a very nice outdoor pool/hot tub. Made use of that hot tub after days of hiking, it was terrific and helped relieve those sore muscles that we used!

"Last stop on our way home."

jamesl890, Chandler, Arizona 28/07/2019

This best western is across the street from Rubys In another best western. But this one is much newer. The room was real nice and clean with 2 beds and a sofa bed mini fridge and microwave. They had a very good breakfast in the morning. They are located just outside of Bryce Canyon.

"Bryce Canyon Trip"

Nodolphinstoday, Myrtle Beach, South Carolina 27/07/2019

I would highly recommend this hotel if going to Bryce Canyon, beautiful hotel, great pool and hot tub, breakfast was delicious, beds very comfortable, staff friendly and so helpful. Groceries, restaurants nearby in walking distance and a rodeo also walking distance, wish we had time to see that! 7 minute drive to entrance to the park.

"Look no further! Best place to stay in Bryce Canyon!!!"

tinaweber, Birmingham, Michigan 25/07/2019

My family & I are on a month long road trip & we are so glad we stayed here! I researched all the hotels in the area & this place got the best reviews and we saw why! The staff was friendly & helpful. This hotel is the cleanest hotel I've ever seen! We stayed 2 nights and there was staff constantly cleaning everywhere. The pool area was great, my kids loved it. The laundry room was large & clean! The breakfast had lots of options, complimentary, yummy, & well staffed! What we really enjoyed as well is the fact that the hotel was quiet & not overwhelming with guests like the Best Western across the street. Best Place to Stay!!!

"New hotel - good value"

Christel T, Denmark 22/07/2019

Really good location close to the "city" and Bryce Canyon NP entrance. Everything seems new and weel kept. Really good price for the room and breakfast. Would chose this hotel again. Kids loved the heated pool

"Friendly and welcoming to all a peaceful and interesting place"

Blossomcat41, Louth, United Kingdom 21/07/2019

Arrived after a long drive and were quickly checked in. Hotel has roomy foyer with comfortable seating. Room was very comfortable. Pool area is private but seemed small .Hotel is a great place to stay to visit Bryce Canyon park - there's a shuttle bus every half hour. It;s also a short walk to the resort shops and restaurants (Ruby's and Ebeneezers) We opted for a country show which was great. There's also a rodeo show! Great fun. Breakfast was buffet style and ok.

"Excellent hotel!"

GG12014, Aiea, Hawaii 21/07/2019

The hotel is very close to Bryce Canyon, and although it was pricey, we decided this location was best. We drove from Las Vegas, and there were numerous hotels about 45 min. before Bryce, but we'd have had to back track to them. Check-in was friendly & efficient. They gave us a map of the hotel and grounds - a plus! The entrance to the park was minutes away. Bryce Canyon itself is awesome and not to be missed! Later in the evening, we used the hotel laundromat. It's huge, with many coin-operated washers and dryers. The front desk changed money into quarters and also sold detergent in their store. The free breakfast buffet in the morning was large and exceptionally good. Highly recommended!

"Nice hotel near Bryce Canyon National Park"

twobacks, Sandy, Utah 19/07/2019

I stayed at this hotel while touring Bryce Canyon National Park. The hotel is conveniently located near restaurants and shops. I got a good night's sleep every night I was there. The hotel is within walking distance or a short drive to the bus terminal where you take a bus into the park.

"Clean and close to the National Park"

tanndance, Las Vegas 15/07/2019

The hotel is clean, the people are very nice and Bryce Canyon National Park is very close. There is a park shuttle right outside the hotel that comes by every half hour. The breakfast at the hotel is fine, limited selection of pre packaged foods. There is not a restaurant at the hotel and only a few in the area. You can walk to the rodeo grounds (Thursday-Saturday nights in the summer) and it is a completely tourist rodeo. Best part of the rodeo is the children riding the sheep for fun!

"Mostly clean, good location to national park"

vaca13579, Springfield, Missouri 12/07/2019

Beds were clean which is very important. Sticky bathroom floors were unfortunate. Double sink very helpful, yet the room for the tub and toilet is pretty tight with the door position. Best breakfast variety during our trip. Ate dinner at Ruby's across the street (off the menu not the buffet ) and it was good. We drove to the park but the shuttle stop was in a good location.

"Excellent Place To Stay"

136cherylb, Longview, Texas 12/07/2019

This is our second stay at this hotel. The rooms are very comfortable, very unique decor and an awesome staff. We made a mistake in our reservations and they quickly fixed it with no problems at all. The breakfast buffet was fresh and had real scrambled eggs as well as many other selections. I would highly recommend this hotel for anyone visiting Bryce Canyon.

"Very nice hotel, but the food is average/bad and there is no attached restaurant:("

Patti P, Albany, California 11/07/2019

This was a very nice hotel, right in the middle of everything which was great. We got the queen suite which was great to have some space for our family. The biggest bummer was there was no attached restaurant and the restaurants in town were pretty bad. No coffee shops that offer espresso, etc. The staff was "OK," but we were greeted by 3 people with their heads in their phones which was not a good first impression. They have a great laundromat and pool. Their free breakfast was better than average in that they had a large selection but their bacon and eggs were pretty bad- I didn't even eat them. The TVs were a bit dark and the sofa bed was broken - not so bad where my son couldn't sleep on it, however. Overall I was fairly happy with this place, though I was super bummed about the quality of food in it/around town.

"Great stay for family"

Bob999, San Francisco 11/07/2019

Stayed as family of four in two connecting rooms. Each room had two queen beds. I was impressed with this Best Western Plus. It was probably one of the nicest Best Westerns I have seen. The hotel is set back from the highway and very quiet. Staff was efficient and friendly. There is an outdoor pool and laundry facilities (4 washers and 4 dryers). The rooms are very large with large counter tops with two sinks. The wi-fi was fast and a/c worked well. There was a large breakfast buffet which was a little hectic in the morning. Highly recommended for visiting Bryce Canyon.

"It's all good"

LuvToTravelx2, Washington, Utah 10/07/2019

This is a new hotel and we're glad we chose it for our post July 4th trip. The hotel staff (Oana) was very friendly & helpful, the place was very clean, room was comfortable especially with TWO sinks in bathroom, breakfast was a feast and hot fresh coffee available in lobby early AM. The dinner show at Ebeneezer's Barn & Grill next door is a nice option if you want to add something extra special to your trip. We will definitely return with family & friends in tow.

"First time user"

User 10/07/2019

We were very impressed with the location and they provided excellent breakfast. There were no issues with our stay there. Staff was friendly and provided quality service. We will definitely be returning.

"This is the place to stay!"

doccullen, Chattanooga, Tennessee 03/07/2019

The hotel is located right outside the national park. Great outdoor pool and hot tub, nice room, friendly people, nice breakfast buffet. This is a great place to stay. We met several other nice travelers from all over while resting our weary muscles in the hot tub.

"Poo, Trashed Rooms, Cussing Front Desk Agent"

User 25/06/2019

Unfortunately, we will be unable to recommend this hotel to anyone, ever. Upon check-in, one of our group guests was unable to use his room keys. Next, another guest entered their room to find defecation in their toilet. Then, another couple checked in and found that their room was trashed with the beds unmade and garbage all over the room. As you can imagine, our guides were distraught about this, as were the guests, and one of our guests ran to the front desk upset about the destroyed room. The front desk agent named Crystal proceeded to argue with our guest and call her a F*(&%ng B%. Our guide informed her that it was unprofessional and she proceeded to tell our guide that our guest was a B%^$h. The level of unprofessionalism and unsanitary conditions was beyond unacceptable for a hotel on this level, or any hotel for that matter. I would never ever stay here, if I was you, or your group.

"Three night stay at Bryce Canyon June 11-14, 2019"

User 23/06/2019

We stayed at the Best Western Plus Bryce Canyon Grand Hotel for 3 night while visiting Bryce Canyon and then driving one day down to Zion Canyon. I had tried to get into Bryce Canyon Lodge in the National Park, starting the reservation process 7 months out, but was unable to secure a room. The Best Western Plus Grand Hotel is part of several in the area, including the Lodge within the National Park, that the National Park reservation system controls so they offered me this property as a next option. I am glad they did. It is only 5 minutes outside the main entrance to Bryce Canyon and is a very nice, up to date property with a large room, excellent bed and great shower AND a huge breakfast buffet that is much larger then the normal complimentary cereal, packaged oatmeal and waffles. Since it is so close to the National Park, in the summer this property services a great deal of bus tour business. This is not an issue as the travelers are not loud and do not stay up late, BUT be aware, they are on a schedule and typically most of the time they tend to pack up and leave at 8 AM or 8:30 AM so plan your breakfast time accordingly. The breakfast area tends to be very crowded between 7 AM and 8 AM so it is best to go down at 6:30 AM when they open or wait till 8 AM or later. Since the sun comes up early in the summer, that is usually not a problem. The property is well maintained, cleaned and they run a very organized hotel. They are used to handling traffic and are ready for it. Very good place to stay while in Bryce Canyon at a good price when you factor in the location, quality of the room and breakfast. Especially compared to the Lodge with the smaller, older rooms and no breakfast as part of the room price.

"Mountain retreat"

Stevib, Doylestown, Pennsylvania 19/06/2019

Lovely hotel with large clean rooms. The beds were very comfortable and the hotel setting was very nice. The included breakfast was a great buffet with many items to chose from, something for everyone.

"A good lodge around the national park"

User 19/06/2019

Did a visit without a reservation and arrived around 11:00 pm in the middle of June. Luckily, we got a room with a fair rate. Surprisedly, the room is very clean and has a huge space. The complimentary breakfast (buffet) was fantastic and friendly. We like this hotel very much and will definitively visit it again.

"Nice looking hotel in a great location for Bryce"

tinaNtravel, San Jose, California 18/06/2019

The location is great. The shuttle stops right outside the hotel. The little town of Bryce is an easy walk from the hotel with a few restaurants, shops and a grocery store. The front desk staff were all friendly and helpful. The lobby is beautiful with the high vaulted ceilings. The room itself was rather large with two queen beds and a good size closet. The bathroom had two separate sections. The first section was a double sink with a lot of counter space. The second section contains the toilet and tub and has a separate door. The good thing about this is that several people can get ready at the same time and there is plenty of room to do so. The hotel also has an outdoor pool and spa which was rather nice after a full day of hiking and an exercise room and laundry room. The morning breakfast buffet was pretty good with plenty of hot and cold items and plenty of seating.

"Not bad. "

BdavidS84, Anderson, South Carolina 18/06/2019

No real complaints, floor was soft in some spots but I don't guess it's gonna fall in any tome soon. The pictures make the pool look like a lot more than it really is, but the kids enjoyed either way. Breakfast was awesome and included. I'd stay again for sure.

"Good stay"

pjpuddle, wales uk 16/06/2019

Lovely location just as you turn of highway 12 and a mile or two from park entrance. Lobby and room visually very nice and I loved the paintings in the hallways. Staff on the most part were friendly and helpful. Nice breakfast buffet, said continental but had bacon, egg, etc. Good but not wide choice They don't serve dinner onsite but easy to go over the road to Ruby's inn There is a small onsite pool but it was a bit cold when we where there to use. Two minor negatives, no in room safe and heating/aircon unit was very noisy in room. Overall a good choice though and would use again.

"Great Option for Bryce Canyon"

Ken P, Atlanta 13/06/2019

Great hotel near Bryce Canyon. Newer and nicer than the sister Ruby property across street. Nice decor that fits the locality. Rooms were very nice size. Very roomy for a standard hotel room. The free breakfast was very good. Lots of options and high quality. Only complaint there was that it stops at 9:30AM. That's a bit early. I know the location would have most guests out and enjoying the national park by then, but for example, we were out until past midnight one night doing the astronomy tour in Bryce Canyon NP. Getting back late as we did made it difficult to make the breakfast by 9:30 the next morning. Very limited dining options in this area around the National Park. The rates here are higher than they should be for such a property but it is due to the locations and very limited options for lodging this close to the national park. Having said that, we became familiar with most of the options nearby and this is definitely the place to stay outside of Bryce Canyon if you are not RVing or camping.

"Great place to stay near Bryce"

joycec552, Brookfield, Illinois 12/06/2019

I love the rustic feel of this hotel. Really spacious rooms with two separate sinks from the shower/toilet area. Super clean everywhere and not crowed even though sold out. The breakfast was great -- best "free" breakfast I have ever had at a hotel!

"Great stay at the best western plus near Bryce Canyon"

24maryannp, Chapel Hill, North Carolina 12/06/2019

There are limited options for hotels near Bryce Canyon and I do not typically stay at best western hotels BUT after this stay I would absolutely consider it in the future! The accommodations were very roomy, clean and comfortable. The staff was super helpful. I thought I left my iPad in the room and the front desk and housekeeping staff could not have been more helpful! What I was really impressed with was their accommodation for special dietary needs. Being gluten free it is typically very challenging to get a good gluten free breakfast at a hotel especially a buffet but the best western really went above and beyond. And the staff helping at breakfast could not have been nicer or more efficient. Overall a really great experience would definitely book again

"Convenient, Comfortable, and Clean"

Disneybus, Pittsgrove, New Jersey 12/06/2019

We had no issues with our one night stay at this hotel. The hotel was large, as first experienced in the lobby. Our room was clean, spacious, and comfortable, and with the expected amenities. We enjoyed their breakfast buffet which was much larger than other chain hotels. The room was packed with an attendant standing guard to insure it's only for the patrons. We checked out then left our car in the lot. We took the convenient Bryce National Park bus, located in the parking lot, into the park.

"Good Location"

David B, Farnham, United Kingdom 10/06/2019

Very friendly reception staff. Huge car park. Free coffee in lobby and free hot buffet breakfast. Good sized rooms. Easy to take shuttle bus into Bryce Canyon. Ate dinner in restaurant but nothing special. Large clean rooms.

"First time Best Western"

NJJayhawker, Palm Coast, Florida 06/06/2019

First time at a Best Western and we were not disappointed!! Right in "heart" of the touristy area before entering Bryce Canyon Park. It sits far enough away from the road so I would believe in the height of touring season it will still be very quiet. Our first encounter at check in did not go so well. They claim I did not put any room preference (ie., upper floor, away from elevator, vending and public areas) which I am a little disappointed about - these are areas that I would definitely put on a hotel request. They did their best to suit me so it went well. Within walking distance of some of the tourist trap places but worth it for a quick walk, a quick bite, some shopping.

"Loved this hotel!"

blondie16, New Bedford,MA 06/06/2019

This is a very nice hotel located extremely close to Bryce Canyon. Breakfast & breakfast area are excellent. Beautiful rooms. One thing that surprised me - Bryce Canyon City isn't really a city. It is several hotels, restaurants, and guest services. Don't expect supermarkets or drug stores.

"Me and Mrs"

User 04/06/2019

Great stay! Very convenient location. Nice room. Parking right outside our room. Bus to Cannons outside of hotel. Breakfast was good. The staff refilled dishes as necessary. Coffee needs work! Very poor quality

"A Very Pleasant Surprise!"

User 31/05/2019

First time at a Best Western Plus and it easily stacks up as a high-quality hotel, with a classy staff, spacious, clean, comfortable rooms, fantastic breakfast. Easy access to Bryce Canyon Nat'l Park.

"Large, comfortable rooms"

rr1954, Westerville, Ohio 26/05/2019

Very friendly service from the staff, large rooms, and a large buffet for breakfast. The bathrooms were large. I would recommend that the hotel provide better bedding and maybe replace the soft mattresses. It would be nice too if the hotel added additional seating in their large lobby for people to relax and chat.

"Noisy air con"

Travelozzy, Bicester, United Kingdom 26/05/2019

This is an OK hotel in a great location to explore Bruce and the surrounding area. The rooms are clean and comfortable but the air con was ridiculously noisy but the room too hot to do without (and this was only April) Staff were OK - helpful enough but no-one that really gave any stand out service. The pool was allegedly open but had a huge piece of blue plastic floating in it (about the size of 5-6 air beds), so we gave going for a dip a miss! Don't expect anything fancy - this is a functional hotel. But if you are looking for someone close to Bryce canyon then it's probably one of the better options.

"Beware National Park Donation On Bill"

mejulaca, Seattle, Washington 23/05/2019

We enjoyed our stay at this hotel but had a few issues that would not prevent us from staying here again. The lobby area is grand and appealing when you enter it, and there is complimentary coffee, although we found it empty (alerted staff member who refilled it). Check-in was quite easy, but the staff member forgot to mention an important point which will be addressed in this review shortly. Had a junior suite with two comfortable queen beds and a sitting area with sofa and chair and coffee table. There was a corner table with a lamp on it, but the lighting from it was so poor, it was almost nonexistent. In fact, the entire room's lighting wasn't that great, and this was enhanced by the dark furniture. The bathroom delightfully had two sinks which was quite useful, plus the counter space was adequate. There is no door to this area. The adjoining toilet/shower room was quite small, and the door kept closing on its own (good for when someone is in there, bad if no one is in). When we checked in to the room, housekeeping had wrapped the shower curtain around the doorknob in order to keep the door open. The breakfast buffet looked grand and delicious when you approached it. However, the food actually was quite bland and just adequate. Plenty of choices but nothing exceptionally tasty. Can't complain too much, though, as it is "complimentary." Upon checkout, we asked for a printed bill. There was an option to look at in online but we were too busy packing and prepping to leave. Our mistake was not looking in depth at the printed bill when we exited as we were rushed to hit the road. After getting home a few days later, we noticed the bill had a $1/day donation to the National Park added. We did some research and saw that Ruby's has been doing this Dollar Check-Off Program for over 15 years. The monies raised go to the Bryce Canyon National History Association. Detailed info about this is available on the internet. Just so the reader knows, this is NOT about whether this is a beneficial program or not. It is about the hotel failing to highlight for the customer at check-in that this amount will be added to the bill each day. There were a few items that we had to initial at check-in and the form was hurriedly given to us with no further explanations about the program. Yes, it is our fault for not standing there and reading line-by-line each sentence on this check-in form, but the hotel should also assume responsibility for pointing out to each customer the additional charges that will appear on their bill. From now on, we will take our time and read quite carefully all the extra charges that will show up---charges not shown when the reservations were made. The hotel was contacted and these additional daily charges were reversed with no issues.

"Rooms are nice and clean, breakfast is horrible"

janwL6021UR, Buchholz in der Nordheide, Germany 21/05/2019

The service in this hotel is about good. The rooms are tidied up well there is a coffee machine available in the room. And pre-made coffee is also available within the lobby. The breakfast had scrambled eggs based on a mixture with cream and wheats and bacon. The hotel offered fruit salad and a lot of sweet things, but there was no vegetables, no ham, no salami, no cheese and the butter offered was not real butter but a mix with oleo. I asked for a fried egg, but the overall friendly employees had to reject because they were not allowed to do extra service. In fact, I recommend for everyone eating healthy or gluten-free to bring your own stuff. The employees had always ask there supervisor. Some of those managers should take part in a training with Horst Schulze from Atlanta... in my experience, “excellence wins” on every level!

"Stay here"

smileynvp, Tyler, Texas 17/05/2019

The value, the location, the breakfast... all great reasons to stay here. My husband couldn't believe that the breakfast was included because it is so extensive. The rooms are large and well-appointed. We had double sinks! It is great to be so close to the park. There is a great big fire place in the lobby that makes it very cozy. My one gripe is that no one at the front desk would help us. My car battery was dead and the gas station didn't open for and hour and a half. We finally found a maintenance worker from the neghboring hotel to give us a jump.

"Great hotel, but overpriced!"

Sharon S, Westby 16/05/2019

Obviously nearly all guests were there to visit Bryce Canyon, which is magnificent. This hotel (and the adjacent Ruby Inn BW) are owned by the same company, which is a family company that began catering to Park visitors long before it was a Park. The family company owns virtually everything that provide serve to tourists in the community. The hotel was very nice, but the price was way out of the range for a hotel of this quality (which was very nice.) With a discount, of which there is only one (10%) we paid well over $230 fo one night - and this was before the summer tourist season. The family company has a virtual monopoly on hotels, camping and RV sites, restaurants, and other such services - and prices reflect that. Not many other facilities to offer competition, so come prepared to pay more than what you would expect elsewhere.

"Good location"

CKimTraveling, Palm Beach, Florida 14/05/2019

It's right next to the entrance to Bryce, and it's probably the best of the few options there. There's a hot breakfast buffet that's included. Totally functional -- a big hotel behind an even bigger parking lot. The room is clean. Remember -- you're here to see Bryce not to lounge at the hotel. The area could benefit from a little competition considering the millions of tourists who visit Bryce each year.

"Great stay"

User 13/05/2019

So this review is written with a little side note: On the way to Bryce I got severe altitude sickness. We arrived hours too early at the hotel, because I felt too sick to go to the Canyon. The woman at reception was super friendly and accommodating, not sure if she saw how miserable I felt. They did not have a King bed room ready but she said she could upgrade us to a double queen size suite which was available immediately. This room was much larger than all other rooms on the plan and i was so grateful! I immediately went to the bed, and was quite happy that i didnt have to be with my partner in the same bed. As I said the room was probably twice as big as a normal big hotel room, the bathroom could maybe do with an upgrade, but the rest of the room: TV, sitting corner, microwave & fridge corner were all great. As it was still very cold when we visited the pool was still closed so we didnt use that. We did have breakfast the next morning and this was so very nice. Lots of choice, lots of tables, nice cosy area. Would really recommend a stay here!

"If I could rate 10 stars I would!"

Barbara L, Dandridge, Tennessee 12/05/2019

Love this hotel! Overall decor of the hotel and the room were lovely. The room was very spacious and clean. We slept like babies, the hotel was so quiet. Staff very professional and nice. Breakfast was outstanding. By far the best complementary breakfast I believe I have ever had! We checked out a day early because the weather just was not conducive to hiking in the canyon and I wish I could have packed up this hotel and took it to our next stop!


Tranquillo, NJ 11/05/2019

Nice clean, comfortable and spacious rooms with modern amenities just minutes to Bryce Canyon National Park. Beds and pillows were very comfortable for a restful night. There was free wi-if, a hot/cold breakfast buffet, a lovely rustic lobby and also an exercise room! Would highly recommend staying here when visiting Bryce!

"Bryce Canyon Vacation"

Theresia H, Gilroy, California 10/05/2019

Great location in close proximity to Bryce Canyon NP. Clean Spacious rooms; excellent breakfast fare. We would definitely stay here again while visiting Bryce Canyon. Our only disappointment was that the pool and jacuzzi were being resurfaced during our stay.

"Bryce Canyon visit"

Anne33789, Glastonbury, Connecticut 09/05/2019

Hotel is located minutes away from Bryce Canyon making it very convenient to entering as often as necessary. Staff (Oana) was excellent with suggestions as to how to get around the park both by car and shuttle. We took her advice and had an excellent time in park and saw everything there was to see and hikes we wanted to take. Lovely lobby with beautiful fireplace. Breakfast dining area is very large and never had to wait for seating. Very good variety of breakfast foods.

"Great location, great staff and peaceful"

angiea139, Frederick, Maryland 08/05/2019

We were visiting Bryce Canyon and couldn't find a better location for this hotel. The service and the area is mesmerizing and oh so peaceful. We ate across the street and the food was wonderful. I can't imagine a better vacation.

"We booked at Ruby's plus,across the street by mistake - Ended up at the GRAND! Yeah!!"

TednLo, McDonald, Pennsylvania 07/05/2019

We spend a couple of days at Bryce and this was a great place to stay - I will get to that We booked through Travelocity, who reserved our room across the street, at Best Western Plus Ruby's Inn. When we arrived, I looked over and saw the Grand and asked my wife, "why aren't we staying there"? We checked in to Ruby's plus and drove around back to our room. I was not aware that plus was mainly motel rooms...where you entered from the outside. No elevators, and a very small room. Again,wonderful place, just not the accommodations that we are used to. Since we booked through Travelocity, we had to call them to get us moved over. When I called they could not do that. My wife and son ate at the buffet restaurant while I spoke to the front desk Manager Aurora S. I was determined to move across the street. Aurora totally blew me away!!!! She totally made our trip!!!! I explained to Aurora that we made a mistake in booking at preferred to stay at the GRAND across the street. She went into her office, called and spoke with her Travelocity contact, then called the Grand to get us a room. She came back out an informed me that they moved us across the street and provided me with our reservation confirmation. The Grand is more $$ but due to our mistake, they provided us with the same rate. I was blown away!!!! In a society where people are becoming more and more demanding, I felt terrible asking for this but Aurora S made me feel better about it. Thanks Best Western and thanks Aurora!!!!

"Could do much better"

Po_72, Nottingham, United Kingdom 07/05/2019

Wafer thin walls in the external buildings, so you feel the full impact pf the noisy guests. The restaurant staff were SHOCKINGLY BAD. You can forget service with a smile from these guys. The food was average buffet style

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your comments. I apologize for the service and I will address this with the staff and share your comments with the kitchen manager.

"Booking Moved Here...So Glad"

Danielle B, Siler City, North Carolina 01/05/2019

We were coming off a big day at Zion National Park, we were late getting into the area, and Bryce View Lodge's door said to check in over at the Best Western. To our surprise, our reservation had been moved to them. And boy were we excited. This place is gorgeous, the room was lovely and clean, and we had a fantastic night's sleep before our next big hiking (and driving) day. The breakfast was definitely the largest production of any of the places that we stayed. It still wasn't great quality (are vats of eggs ever actually good?), but you have far more options. I'm not sure if we would shell out the money to actually stay here in the future, as it looks like it's usually substantially more than what I paid for Bryce View, but it was a wonderful surprise and I'm thrilled about our experience.

"Very noisy"

girlalex79, New York City, New York 29/04/2019

Nice common areas and breakfast,,But, the room was so noisy I got no sleep. My headboard leaned on the wall of the stairwell shaft. I heard every footstep on that staircase and every door slam. I heard every conversation outside the door. I also heard toilet flush and footsteps coming from the upstairs room, The TV hardly any channels. The remote did not work. Maintenance came to check and literally told me to stand right in front of the tv to change the channels. But, laundry was a nice option to have on a week long trip

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
I would like to apologize for the issues you experienced during your stay. I have had an opportunity to speak with our head of maintenance about the retraining the staff on taking care of issues.

"Too Expensive!"

Rob47_10, Brush Prairie, Washington 29/04/2019

My wife and I stayed here one night while visiting Bryce NP. I was expecting a LOT more from a hotel charging $200+ per night even with an AARP discount. The room's AC/heating system was so loud I had to turn it off in the middle of the night in order to sleep. There were no blackout drapes in the room which was illuminated by the hotel's exterior lights. And the rooms were poorly sound-proofed. On the positive side, the hotel served a very good hot breakfast, but the breakfast room itself couldn't accommodate all the guests so some people just stood around waiting for others to finish and vacate their tables. If the hotel had charged $125 per night, I think I would have simply thought that all these issues were just part of the normal travel experience. But for $225? The next night my wife and I stayed at a small hotel a few miles from Capitol Reef NP for just over $100 and had a nicer stay there than at the Best Western Bryce Grand Hotel.

"A great location.....excellent buffet....nice rooms..."

Jason L, Huntington Beach, California 28/04/2019

I stayed here for three nights this April. The rooms are nice, it's not the Rits but it's most likely the nicest hotel in Bryce. Excellent buffet, I might of clogged an artery after all the bacon I ate. Great location too. I would definitely stay here again, even my wife who is quite possibly the fussiest traveler worldwide liked it.....and that's saying a lot, my wife turns into a real crab if she doesn't like her room......

"Clean spacious rooms, breakfast ok"

dianegF5804LN, Big Bear Lake, California 25/04/2019

This hotel is maybe 3 minutes from the gate to Bryce Canyon NP. The Rainbow Point Shuttle Tour stops here. So very convenient. Our king bed was a little firm for me. But that's probably just me. Very clean large modern room with double sinks! Hard to find. Desk clerks are efficient but could use some warmth training. A smile is not going to hurt you. Breakfast tastes better than it looks. Classic steam table fare, nothing special but not horrible. Dining room was packed and we had to scramble for a table at 7:40 am on a Thursday in April. All in all would recommend.

"great starting point to our roadtrip through Southern Utah Parks"

SherryG487, Los Angeles, California 25/04/2019

When you need to start from a beautiful location, and need to rest your head before a whirlwind trip through Utah's best parks this is the place to start. And they serve breakfast. We could not have been happier with our service, its not the Ritz, but we weren't looking for it either.

"Location location location, but also a good enough hotel"

robert4travel, Yonkers, New York 25/04/2019

We stayed here for 2 nights so we could have a full day inside Bryce Canyon national park. The location of this hotel is perfect for that, it's 5 minutes from the visitor center. Our check in was fast and efficient. Our room had good space for a family of 4, and was immaculately clean. Beds could have been firmer for us. Breakfast was OK, since it was the Easter break it was very busy at breakfast but we were able to find a table, and there was plenty of food (warm and cold options) to go around. The pool was closed (too cold) but you were able to use the indoor pool at Ruby's Inn if you wanted to. We picked this hotel for it's cleanliness and it's good location and we were not disappointed. I can recommend this place.

"A bit of Green amond the red of Bryce Canyon"

Kearon, Surrey 25/04/2019

The hotel is warm and friendly, despite its size with plenty of public space. The rooms are very comfortable and the option of not having your room serviced each day, respecting the environment, is a welcome innovation. All you have to do is hang the tag on the door and feel good about doing your bit for Mother Earth.

"Most unpleasant desk clerk ever!"

Blake619, Pacific Beach, California, United States 24/04/2019

After a long day of driving to get to Bryce we arrived at the Best Western Plus Bryce Canyon Grand Hotel at around 9pm. Check in was ok. Once we checked in and got our luggage to our room and unpacked it was time to go get something to eat. At around 10pm I drove to a couple restaurants around town to get dinner and bring back to the room but soon discovered nothing was open after 10pm in Bryce. I went back to the room to let my wife and 3 year old know that we were out of luck for food, no problem my wife said, I will go down the lobby and get something from the concession area next to the front desk. She went down and came back and said it looked like it was locked up or closed, but she said she didn't ask anybody about it. So I went down with my 3 year to double check since we were all starving and would have been happy with a bag of chips. When we got to the lobby there was absolutely no one in the lobby except the clerk, and there was some kind of plastic door or something over the door tot he little concession area. I asked the clerk if we could get in the concession stand and she said no. I very politely asked why, as I thought it was some kind of hotel policy or rule, she very rudely, and I mean very rudely stated that she didn't have time be a shop keeper. I said what?? She said she was too busy doing her paperwork to sell us any chips or drinks, I said you have to be kidding me, she said no I'm not kidding, you try checking 100 people in and see if you have time to sell chips and soda. I said you should have better customer service and left and with my 3 year old and all went to bed hungry. I would highly suggest staying at a hotel with better customer service, and plan on bringing food with you if you get in late. (I will update this when I remember the name of the rude clerk)

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to detail your experience. I apologize for this unacceptable behavior that you encountered. I will address this immediately with the clerk. Please feel free to contact us if you would like to discuss this further.

"Worth the stay"

GoPlaces383145, San Diego, California 17/04/2019

Lovely property. Park is accessible by shuttle. Location is a bit remote. Service needs improvement. The lobby is beautiful. We visited in April, so our experience may have been a bit off season explaining the uninformed front desk staff. They couldn't recommend restaurants. They rec places that were closed. Overall, very nice property.


realbigbear, Great Falls, Virginia 14/04/2019

We spent one night at this hotel as part of our 40-person tour of the American Southwest. Our room was large, clean, and very comfortable. Service in the hotel was good. and the breakfast room was clean and well-stocked. We ate dinner and lunch at the nearby Ruby's cowboy buffet and Steak Room (reviewed separately). If you are doing Bryce Canyon and do not want to pay the prices for the lodge in the park, this is a good choice.

"Good Hotel/Great Location"

Angelina J, Los Angeles, California 14/04/2019

Stayed the night on our way to Park City to see Bryce Canyon, went on April during the spring break, the bus system to Bryce Park is not yet available, otherwise we were told that the bus stops the hotel. Breakfast was good and complete with hot breakfast. Rooms sizes were big, hotel was very clean and close to restaurants and shops. the only thing we wish was there was a restaurant on the hotel especially when we were too tired to go out for dinner and it was cold outside. There were restaurants in the area but it was a walk. Service was excellent and the hotel was very clean.

"Pleasant stay!"

HKT75, Seattle, Washington 13/04/2019

We had a pleasant stay at this hotel. The reception area is very grand like an old wood lodge, service was good. The rooms are big and spacious. The location is very convenient to Bryce Canyon National Park (5 minutes) as well as shopping and restaurants. The breakfast spread was good (except the scrambled eggs that had a weird oil smell).

"Quality stay"

RedRockLover2007, Temecula, California 13/04/2019

This hotel is better than the Ruby's Inn across the street. This hotel provided a great experience for us. It was walking from the Ruby's Inn General Store and the restaurants next to the Ruby's Inn. We got upgraded from a standard double queen room to a double queen suite. And plus, in the morning they provided a complimentary breakfast.


BudF6F, Palm Harbor, Florida 11/04/2019

Stayed here for one night while visiting Bryce Canyon. Very clean and comfortable lodge style property. Great location to Bryce Canyon National Park, restaurants and shops. Large extensive breakfast. Liked everything about this BW except the fact that we had an adjoining room. The door adjoining the rooms are outside of the doorless bathroom. The fellow in the room next to us started hacking and gagging at 4:30am and continued for another three hours. Not only was the sound loud through the paper thin door, it was disgusting and it woke us at 4:30am. We explained this to the front desk personnel and they just said "we're sorry". Do not under any circumstance get a room at this place with an adjoining door.

"Fantastic hotel"

DeanFromNC, Raleigh, North Carolina 10/04/2019

This was a great Best Western hotel, the best we've stayed at. Welcoming lobby area, comfortable rooms, nice beds and an outdoor hot tub. The outdoor pool was closed as still early in the season. I would thoroughly recommend this hotel for anyone visiting Bryce Canyon National Park.

"Nice Hotel"

User 09/04/2019

The room was Clean and spacious. The beds were very comfortable. The lobby is very nice and breakfast was good! All it was missing is a bar!!! But there are plenty of good restaurants within walking distance. And the hotel is very close to the park entrance.

"A wonderful stay just outside Bryce Canyon National Park"

preschoolpat, shuswap Lake 06/04/2019

Beautiful Hotel with wonderful staff! Our first visit to Bryce Canyon and we picked the perfect hotel. Close to the park entrance, restaurants within walking distance and very helpful checkin staff. We were given a map of the area with lots of information right at arrival. The park was breathtaking, so glad we chose this adventure on our way back north to Canada.

"Very good experience"

User 06/04/2019

Great hotel. Customer service is first rate. Wonderful breakfast included. Location is perfect for Bryce Canyon (and Grand Staircase Escalante). Probably better to visit late April or into May. Still a lot of snow on ground in early April.

"Great stay "

jets3t5r11, Perth, Australia 05/04/2019

Really enjoyed the stay. Excellent location just outside the main entrance to the park. The rooms were comfortable. The main building itself was how we imagined a lodge in Utah would be. Dinner and breakfast had an excellent selection of meat, salad and deserts. Friendly staff

"Clean and Comfortable"

Z3468456, Dallas, Oregon 05/04/2019

This was an excellent choice for hotel at Bryce Canyon. Our beds were comfortable and the decor was very nice. Staying at the Grand allows you access to indoor pool at Best Western right across the street. Breakfast was good, hot and with a wide variety. Staff was very friendly and kind.

"Great hotel!"

Gloria D, Danville 03/04/2019

I will definitely stay here again. Hotel was nice, clean and cozy, rooms big, clean and well maintained. Breakfast above average but the one thing that I liked was the excellent service we received from the moment we checked in, we were greeted with smiles and felt welcome. Ulysses (not sure I got the spelling right) was very friendly and helpful. The staff looked and were very professional and friendly. It was a pleasure to spend my money at a place that appreciates my business.

"Enjoyed our stay, good not great."

User 03/04/2019

Nice and spacious hotel, inviting fire in the lobby. Suite was huge and spotlessly clean, but kitchenette poorly equipped- had a microwave, sink and fridge, coffee making facilities, a dining table with four chairs but only disposable paper cups and disposable plastic flimsy glasses. Would have been nice to have a couple of wine glasses, etc. Also, noise insulation was poor; could hear conversation in room next door and someone walking around in room above woke me during the night. The included breakfast was very good, but very crowded.

"Great hotel"

User 02/04/2019

Room was large, comfortable, and clean. Pool was closed due to ice/winter but hot tub was nice. The entry way is much nicer than an average best western. The free continental breakfast was the standout of this hotel. It was huge and of great quality! Best free breakfast buffet of any hotel we have ever stayed in. My one complaint was the noise of the people above us. When we checked in, someone had requested a top floor room and I soon found out why. It sounded like a stampede of elephants above us and kept me up for quite awhile.

"Nice Large Hotel Room"

Cyndee1980, Laurel, Delaware 29/03/2019

Hotel is really nice and looks pretty new, we had a wonderful suite. We had planned to stay 3 nights but since the park was mostly closed and the gal at the front desk was less than friendly we moved on after one night. We did a two week vacation staying in BW and this was the nicest room but least welcoming staff. We ate at Ruby's the only restaurant open in town, which was a great meal and the waitress was so friendly and helpful she had worked for them for 40 years. I would recommend this location if you can't get a room in Lodge hotel and hopefully Becky was just having a bad day. Breakfast was standard BW with all the offerings and breakfast hostess was helpful and friendly.

"Exceptional comfort and value near Bryce National Park"

ECL, Sunnyvale, CA 27/03/2019

We just enjoyed a three night stay at the Best Western Plus Grand Hotel and found this to be a very comfortable place near the park. Rooms were spacious, clean, and everything worked (AC, wifi, tv etc). Room had coffee maker and fridge which was a great help for us. Double sinks apart from the shower/toilet made it convenient. Queen beds were very comfy and we had very restful evenings after full days of hiking in Bryce and Kodachrome Basin. Daily hot buffet breakfast was very well stocked with above average breakfast foods (eggs, sausages, bacon, potatoes, pancakes/waffles, cereals, fruit, breads, etc. and this was included in our room rate. Ample room for parking. I have to commend the staff for ensuring such a quality place near Bryce NP.

"Comfortable hotel"

User 27/03/2019

Pleasant staff at check-in. Rooms are fairly new, big, bright and very well furnished. Our first time in a Best Western and we were pleasantly surprised how nice it is. Great location to the park. Lots of activities for kids.

"Nice hotel but no pool"

User 27/03/2019

Booked with the assumption they had an indoor pool for my family as was listed on Expedia show up and there is not one on site but instead one at a different hotel you can drive to. Would have picked a different hotel if this would have been clear on the booking.

"Thank you, Laurie"

joankg, Falling Waters, West Virginia 24/03/2019

We stayed at the best Western plus Bryce Canyon hotel in March 2019. When we checked out we accidentally left a bag of laundry at the registration desk. We contacted the hotel and a lady named Laurie offered to help us find it. It took her two days but she located it. She was just wonderful helping us locate the bag and offering to send it back for us.We highly recommend this hotel for your travels to Bryce Canyon. The staff is great!

"Great stay and would return"

Wintermoons, sf 21/03/2019

We were on a driving trip through Utah and stayed. I was very pleased with the accommodations. Staff was friendly and breakfast buffet was good. I would not hesitate to recommend. I hope to return sometime.


User 19/03/2019

Must see!! It looks surreal. Hiked down to bottom and across to the other side and walked back along the rim back to the car. Easiest is Victoria trail, almost anyone can do this even kids. Drove to nearby lookouts to fully enjoy the scenery.

"Very Nice Surprise "

User 16/03/2019

My wife and I stayed one night. We would have extended if the weather hadn't turned too cold and windy/snowy for much sightseeing. The hotel was easily the nicest BW I have been to and the nicest hotel I have been in for a while. Seems quite new and is thoughtfully laid out. Being greeted by the fireplace was a good start on a windy, snowy evening. The room was large, and the double sink with separate toilet/tub shower was convenient and roomy. The beds were comfy and kept us in them until just before late check out. I would certainly stay here again next time I come to Bryce. We did not try the restaurant... slept through breakfast. I believe there is a detached restaurant for lunch/dinner but we went about 20 minutes to the Stone Hearth Grill and had a really memorable dinner.

"Good option near Bryce Canyon National Park"

Road03326961381, Salt Lake City, Utah 15/03/2019

There are not a lot of better options for a full service hotel in Bryce Canyon area. There is no restaurant at this hotel, but there are a few places to eat nearby. A breakfast buffet is served daily, but we did not take the time to visit so not sure of the quality. Coffee was available all day long in the lobby though.

"Surprisingly nice National Park Hotel"

User 09/03/2019

Bryce Canyon was still very snowy and most of the hiking trails were closed in March, but we made the trip down to see what we could from the overlooks without the high season crowds. After we finished our sightseeing, we were very impressed with the Bryce Canyon Grand Best Western when we checked in. I've been to many National Park-adjacent hotels and villages where the lack of competition and remoteness leads to extremely dated, overpriced and mediocre accommodations. Not so at Bryce Canyon! We had a very nice queen suite room (free upgrade) with plenty of space and updated furniture and amenities. The free breakfast had a good number of hot options and there was coffee available in the lobby all day. It was very quiet due to it being the off-season which suited us just fine. There aren't many places to choose from near Bryce Canyon but I'd certainly stay here again!

"A comfortable hotel set right near Bryce Canyon."

211bobw, Sydney, Australia 07/03/2019

This hotel is very clean and well serviced. The staff were friendly and they provided a nice welcome. The room quite large and had all the necessary facilities. Breakfast buffet was well stocked, with plenty of variety. We have stayed at this hotel on two occasions, two years apart and I would recommend it to family and friends.

"Grand, indeed!"

User 05/03/2019

We arrived during the winter shortly after a huge snowstorm. The parking lot and walkways were cleared nicely. The hotel was perched in a beautiful location. It is a newer facility and looked gorgeous inside and out. The lobby was beautiful, the front desk clerk was friendly & knowledgeable and helpful. The room was beautiful and nice decor. Bed was comfortable. All amenities were in working order. It was the off season, so it seemed as if we had the whole place to ourselves. Rates were reasonable for the quality we experienced, and it being the off season. Would definitely stay here again.

"Good experience "

9PA9, Raleigh, North Carolina 25/02/2019

Friendly staff, inviting lobby, and possibly the best free breakfast I've experienced. Lots of choices for breakfast on the buffet with many hot items. The room was satisfactory, with a comfortable bed and clean and spacious bathroom with double sinks. The only negatives were that there was a "soft spot" in the floor near the door, and the ceiling creaked when the room occupant above me walked around. Convenient access to Bryce Canyon, and there is a grocery store right across the street at Ruby's (in the back of the gift shop). I would definitely consider staying here again if the need arose.

"Feels like a Country Club."

RJSMistry, Mumbai, India 24/02/2019

Ample parking, large rooms and a designated pick up stop for the Bryce canyon shuttle make this place an ideal place to stay when visiting the Park.. The on-site restaurant serves only breakfast but the Hotel front desk helps out by suggesting places where one can eat .

"Better than Ruby's"

Mt_Desert_Isle, Dedham, Massachusetts 21/02/2019

Snow snow snow! We spent two days here and it's snowed the whole time. The hotel did a nice job of clearing the lots and walkways. Friendly staff were always available to offer assistance. Breakfast is adequate with traditional continental offerings. The room was compared to most hotels. Nice bathroom, good water pressure and water was hot. Bed was very comfortable. The forced hot air makes for a dry arid room. Bring plenty of lotion. Compared to Ruby's across the street, this was much nicer, newer, and less crowded. You're only 2 minutes from the park entrance. We enjoyed our stay and would recommend to anyone visiting Bryce NP.

"Great place"

Keitha. P, Newhall, California 19/02/2019

We stayed here two times only a month apart. We also plan on going back. A beautiful hotel lobby and great rooms. The breakfast was great with many choices. The breakfast was a great extra since in winter there is only the hotel across the street that has a place to eat at.

"Good base to visit Bryce NP"

sydneygirl2015, Sydney, Australia 12/02/2019

Located just outside the park gates and a short walk from the Ruby's complex across the road , this hotel was perfect for our road trip. Comfortable room with large bed, and the included breakfast ensured that we were well placed to maximise our day in the park. It's a large hotel although parts of it seemed to be closed for the winter when we were there. We walked across to Ruby's for dinner. The hotel lobby was welcoming with a fireplace to sit by. We were able to drive into the park as it was low season, but you could easily leave your car safely at the hotel and use the shuttle system.

"great location"

Bouv, Perth, Australia 06/02/2019

Very pleased with this hotel. Great location, breakfast was excellent. Rooms were spacious. A cozy hotel for winter at a good price. Shops across the road for supplies. We were only a short distance from the park which was great. Would stay there again.

"Room spacious, had bad experience with atleast one staff member"

flowoflife, Cincinnati, Ohio 05/02/2019

The room was spacious, One staff member was rude and not helpful. I was looking for some coffee and went to the breakfast area where there was coffee in the morning. I said I am looking for coffee. This one lady rudely said we are closed. Later on I found they keep coffee in the lobby area right across the check in counters. This lady did not bother to tell me the alternate location for coffee. I saw her at the check in counter in the evening, she is obviously aware of things.

"Fabulous, cozy and comfortable."

Nikki R, Westbury, Australia 29/01/2019

Loved everything about our stay here. It snowed while we were here which for me who had visited 22 years prior in the summer was an awesome experience. Our motel room was so cozy and comfortable and fitted our family of 5 perfectly. Breakfast an added bonus and very scrumptious. The motel staff very accomodating. Thank you would definitely stay again.

"A Fine Hotel in a Perfect Location"

User 28/01/2019

This is a very nice hotel in a perfect location to visit Bryce Canyon, Zion, and even the Grand Canyon if you want to do a bit more driving. Lots of activities too right next to the property. Very reasonable prices and little traffic in the area during winter. HIGHLY recommended.

"Very Nice Best Western"

wewolfe, Fremont, California 18/01/2019

This review is based on the hotel class, so do not expect a 5 star hotel, but for a 2-3 star hotel, this property is excellent. The best features are the location, the lobby, the breakfast and room size. The mediocre was the quality of materials in the room, but they did well where it matters, the mattress and pillows are quite comfortable and the room was clean. The bathroom would be a dream for a family, with two sinks and plenty of counter space. We stayed in low season, but I didn't hear any road noise or noise from neighboring rooms (well, in the morning from the hallway people were rudely noisy, but not from the rooms). The breakfast buffet and lobby are a big step up from your expectations with more offerings and space than most. I would stay here again most definitely, but I certainly would love it if Best Western upgraded their sheets just a bit to be softer. Staff wasn't necessarily friendly, but they were efficient and certainly not rude.

"Ok stay"

MelissaW4444, Los Angeles, California 09/01/2019

In Bryce you're at the mercy of just a few hotels, especially in the winter, this being one of just a couple that were open when we went in Dec. So we didn't have many choices, it was this or the Ruby's Inn across the street. I heard the same family owns both and the same employees work at both so not sure it matters which of the two you stay at as they're probably very similar. We enjoyed our stay and it was sufficient for what we needed. Pros: - Large breakfast buffet with a lot of variety - eggs, meats, breads, oatmeal, yogurt, cereal, coffee, juices, etc - Easy check-in & check-out - Great location - about a 10 min drive to the entrance of the park (we went when the shuttle wasn't running) but also looks to have a shuttle stop nearby. - Pretty clean rooms that were fairly large Cons: - Our heater wasn't working (was blowing cool air) so they had to send maintenance people a couple times to fix it. Not a huge deal and they did send people fairly quickly to fix, but every evening when we came home the housekeepers had turned it on and left it on so our room would be freezing when we got there. Not ideal. - Not enough help in the breakfast room for the amount of people eating there - certain food ran out, tables never got cleaned, etc. - No restaurant/option for lunch or dinner

"Wonderful Surprise"

Marlaree, Washington DC, District of Columbia 08/01/2019

We weren't sure what to expect with this hotel, but every aspect exceeded our expectations. Our room was quite large and very comfortable beds and shower. We visited during the holidays and our rate was shockingly low for what we got - free wifi, lovely room, and a huge breakfast with many options! Check in was smooth; every front desk employee we spoke with was friendly and knowledgeable - offering maps and guidance for other must-see sites in the area. There is a general store across the street for stocking up on snacks and food; the in-room microwave & fridge are convenient! Highly recommend this hotel property when visiting Bryce Canyon area.

"Labor Day Weekend! "

Wookie40, Springville, Utah 02/01/2019

We stayed here over labor day weekend and yes this one is by far the better one to stay at then the one across the road! The service was excellent and the breakfast was delicious. They have an omelet bar that was amazing! Kids loved the pool and the hot tub and the shuttle bus for the parks stops right by the parking lot.

"It's a 2.5 Star at Best. Crowded, Smelly and Not In Working Order."

TravelGeekGirl, New York City, New York 02/01/2019

I debated about how to review this hotel because you don't really have great options in this tiny town. (Whatever you do, don't stay at the Best Western Ruby Inn- that's even worse/grosser.) This hotel was so crowded that breakfast overflow went into meeting rooms and the food was poor. We had multiple issues - we stayed for 2 nights and our room was not cleaned when we returned after the first day. We were told all the housekeeping staff had left so they gave us towels and after arguing, 'agreed' to have maintenance clean the room. I think they took about 2 minutes which leaves me to wonder if anything is ever cleaned in the room. The halls were smelly - and we weren't the only family to notice. Our TV was so dark that we couldn't watch it. When we inquired how to make it brighter, the maintenance person explained that there was no way to do that and all the TVs were like that. (He wondered aloud if they were defective or should all be replaced....) Hopefully, you can find a better option.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to detail your experience. I apologize for the issues you experienced during your recent stay. We strive to exceed our guests expectations and obviously failed in many aspects. I will be discussing your comments with the housekeeping and maintenance personnel in an effort to improve the experience of future guests.

"Very satisfied stay"

User 29/12/2018

Can't complain too much at all. Best western plus hotels seem to have a standard to up keep across the country and they seem to do it well. Breakfast buffet bar included and although not as much selection as BWP Manhattan beach, one can not complain at all :) Rooms seemed tidy and presentable, however seemed a little dated (but nothing that would spoil the stay). Bathroom was clean and mold free.

"Recieptionist are rude, unprofessional, and uneducated."

User 24/12/2018

12/21/18. Everything went well until 12:30 AM while we're sleeping the front desk call our room telling us that our TV was loud but our TV was never. I will not recommend this hotel unless you want to deal with this uneducated and unprofessional front desk people.

"Great time as a family!"

Stacy1Coles, Scottsdale, Arizona 13/12/2018

My family and I really enjoy spending time outdoors, this hotel is very close to Bryce Canyon Park and thats why we chose it. Everything was excellent including the two rooms we got next to each other, and nice decoration and service and the breakfast buffet. The drive is beautiful and very pleasant, I really recommend coming out here to reconnect with nature and relax, plus the weather is fantastic.

"Clean and Quiet"

lakshubkn, Phoenix, Arizona 10/12/2018

Booked a room with two queen beds for four adults. The room was clean. A mini microwave and a mini refrigerator was helpful. The bathroom was large with lots of towels and a coffee maker beside the sink. The breakfast had a lot of options and the area was clean. Coffee in the lobby was good. A nice and clean hotel very close to the park.

"Clean, pleasant and excellent breakfast."

TheGreen, Cincinnati, Ohio 08/12/2018

Clean and pleasant rooms, nice lobby and breakfast area and excellent breakfast buffet. Good location for seeing Bryce Canyon National Park and is one of the few hotels that stay open year round. Early December was an excellent time to visit Bryce Canyon. Had beautiful snow and sunny days.

"Best Best Western Ever"

jettybetty, Texas 02/12/2018

A very nice property that is larger that and at least as nice as any Best Western I've ever stopped at. Quite convenient to Bryce Canyon and both are highly recommended. If I have to complain it would be about crowding at breakfast. There is substantial seating but it still turned into a food riot. Not sure what else they can do except perhaps add signage reminding people it is shared space and please eat and move on and not drink coffee for an hour when people are standing. Or employ a bouncer. But I guess it is the American West so I everyone still has the homesteading spirit. It is in a bit of a tourist complex meaning that in a helpful way. Reasonably priced gas and a bit better food selection than you would expect nearby.

"Best Stay Near Bryce Canyon"

tracycusa, San Jose, California 28/11/2018

Thanks for many good reviews. It was also the best hotel stay during our November road trip of 7-night stays in 5 hotels. The front desk staffs were very professional and welcoming. We will definitely return to this hotel again for its location so close to Bryce Canyon, spacious room, comfy beds, high speed internet, and the WOW breakfast buffet. We're very happy with our choice!

"Expectations exceeded!"

User 26/11/2018

We went on a 9 day road trip and stayed at this hotel one night on our trip. My family agreed it was the best hotel we stayed at (out of 7 hotels)! The lobby was so cozy with a comfy leather couch and rocking chairs, fireplace, etc. It felt like an expensive ski lodge! The free breakfast was a FULL hot breakfast with everything you could ask for (the biscuits are gravy were amazing). My husband also lost his cord for his CPAP (breathing machine) as the last hotel and the staff actually found a cord from their vacuum that matched and loaned it to us for the night. Amazing customer service! The room was spacious and tastefully decorated and plenty of parking. I would stay here again in a heartbeat!

"A road trip near Bryce Canyon"

User 21/11/2018

Good location, Room was clean and comfortable. Good service from the staff. If we can say something about the breakfast: it should have multigrains bread and bagels. And real orange juice. The lobby was really relaxing with fire place and spa's scents.

"Great Location and Breakfast"

JJLJOregon, Roseburg, Oregon 19/11/2018

This is a deluxe and very large Best Western Hotel located near the entrance to Bryce Canyon National Park. This is one of the nicest Best Western properties we have ever stayed at. The front desk staff was excellent and very professional. The style of the hotel, particularly the lobby area was of a large mountain lodge with a massive fireplace. Our room was large, clean, very comfortable and quiet. The king bed was comfortable with nice linens. We had a very restful night's sleep. The bathroom was very large with double sinks and a large vanity that was separated from the tub/ toilet room. The towels were thick and of good quality. There were several electrical plugs for charging our phones, camera batteries, and IPad. There was a mini refrigerator in the room. The breakfast room was large. The free breakfast was excellent with a very large selection of fruit, and hot and cold items. It was one of the best two breakfasts we have had staying at Best Western hotels over many years. The Wi-Fi worked well. We will certainly stay here again when visiting Bryce Canyon in the future.

"Cozy Hotel"

755kelseyp, Highland, Michigan 17/11/2018

My fiancé and I stayed here as we visited Bryce Canyon National Park. It was very close to the park which was nice! We had a king sized room and it was immaculate and spacious! The breakfast was delicious! Tons of choices compared to other basic hotel breakfast options. Overall, I would recommend this hotel while visiting Bryce Canyon.

"The Grand Hotel is Grand!"

Explore18195826704, Phoenix, Arizona 16/11/2018

Wonderful lobby, roomy suite, helpful and friendly staff helped make our stay in Bryce Canyon awesome! The breakfast buffet was one of the best I've seen in years! Multiple meats, real eggs, fresh fruit and more! Thank you BW!

"Bas experience "

User 16/11/2018

Only positive thing about this hotel is the location which is right next to the park entrance. The hotel was dirty, the heater was so loud we had to turn it off to be able to sleep which then just made the room very, very cold during the night. The bed sheets were very uncomfortable and to top it off the hotel staff was not welcoming at all.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to share your experience during your recent stay. I apologize for not meeting your expectations. I will be investigating these issues you have addressed here with the condition of the room and the heater as well as the staff at the front desk. I hope you will consider staying with us in the future so we can offer you a better overall experience.

"Good hotel with great breakfast"

Peela R, Chennai (Madras), India 15/11/2018

Hotel is good with great breakfast. Lots of varieties to choose from. Breakfast closes at 9 so needs to go early. Rooms are comfortable and we do have gas stations nearby. Kids loved the pool even though we didn't swim.

"Very good value for the price"

zelal25, Calvi, France 15/11/2018

Unlike Bryce Canyon, Bryce "city" is not the most attractive location in the world...a few hotels are just located on both sides of the road. This is the case for this hotel. It is not noisy as the traffic at night is non-existent. Check-in was very efficient and smooth. The room is very large, with excellent beds. Only the pillows are a bit small...The TV-set is very good, wifi works very well. There is a small gym which is good. Breakfast is included and is quite good.

"Really nice hotel, So pleasantly surprised by BWP"

familymontreal, quebec 13/11/2018

We are here now. We have a KIng Size suite bc we wanted a King bed. It's got a huge living room, bathroom with accessible shower and jacuzzi tub. It comes with a kitchen table as well. They have bathrobes in the closet tucked on a shelf. Nice touch- I love a bathrobe. The room is immaculate, huge ( large enough for a family to share with a pullout sofa bed and you could still ad an extra rollaway bed) The breakfast buffet was good - large selection of foods hot and cold with fruit as well. Lots of space to sit in low season but in high season the kitchen table in your room probably comes in handy. There is also a mini fridge and microwave The lobby is really nice with a huge fireplace The pool area looks nice but it's closed in November This town is tiny though so if you want real groceries stop somewhere first. There is a general store that has everything from clothes, jewellery and groceries and camping equipment, I highly recommend this hotel

"Great place, a little noisy"

Grant_UK, Brighton, United Kingdom 07/11/2018

Great location minutes from the park, lovely staff. Breakfast was very, very good with a great selection. The room was spotlessly clean and a very comfortable bed. The bath was very welcome after hiking and it's always nice to get a double sink. The only fault was that you can hear literally everything from the room next door but it was easily solved with earplugs and I slept great. I would happily stay again. There are very limited evening food options in this area, especially in winter - there's one restaurant open in November (over the street) and a small fast food diner next door to that (which closes at 7pm). It's easy to get to these on foot - left out of reception and immediately right past a building called the “office”, then follow the signed walkway to the road crossing. It's no more than 10mins and means you don't have to walk on the highway. There's a small shop in reception selling snacks, but the hotel could probably make a fortune if they sold evening food in the winter months.

"Great Spot for a visit to Bryce Canyon and surrounds"

Barrymore23, Melbourne 06/11/2018

Hotel perfectly positioned for a visit to Bryce Canyon. Room was large and very comfortable. Toiletries of very good quality. Everything spotless. Breakfast of good quality with good variety. Guest laundry a nice bonus with new machines and spotless. Free parking is also nice. The only inconvenience is that no night meals are available so a 500-600 yard trip across the road is necessary and in Late October that really means getting in the car. It doesn't affect my rating of this property but why can't beds have a bedside table and reading lamp on both sides of the bed??

"Visiting the Bryce canyon area"

AmirHY, New York City, New York 06/11/2018

A descent hotel with large rooms which is very convenient when traveling with a large party. The room was clean. Breakfast was fine. Two things to improve, the fitness center (only one treadmill working) and the energy of the receptionist at the check-in counter which seemed tired and not focused on a nice greeting. But other than that, it was a good choice. We also ate in the restaurant across the hotel which was quite nice.


User 03/11/2018

Great location near Bryce Canyon NP. Check in was easy and quick. Room huge and very clean. Beds very comfortable. Free parking and free cooked breakfast, which was lovely and the best breakfast we had during our 2 week stay through Utah/Arizona. Would stay here again.

"Nice place"

colina908, Leeds, United Kingdom 02/11/2018

We stayed here for one night and the hotel was good. the reception area was very homely and we spent time here reflecting on what we had seen that day over a bottle of wine. The room was comfortable and the staff were very helpful. An ideal place and location for the Canyon and we would choose to stay here again.

"Bryce Canyon"

hopeful953, Marietta, Georgia 31/10/2018

This hotel was great! We enjoyed the spacious updated bathroom and in room Keurig coffee maker. Plenty of clean towels were supplied without our asking. This appeared to be a new facility, and everything was very clean and nice. Free breakfast was also included and Bryce Canyon is a short drive from the hotel. We would definitely stay here again.

"Try to get a room facing the courtyard"

Travellingdude2, Michigan 30/10/2018

The hotel has a lobby and "towers" (which are only 3 stories,) Our room faced toward the courtyard and had no outside noise. The wifi was strong, the room was clean with a comfortable bed and the breakfast was good. A reviewer indicated that he doubted that the eggs, bacon, and sausage were real. They are. I am not sure that someone in the kitchen was cracking eggs to make the huge trays of scrambled eggs but they were obviously made of eggs. I am not quite sure how they did all of this for 2 for $89 but it was a good stay. Travelling after mid October as we did may have helped with rates and availability.

"Best hotel near Bryce Canyon...loved our stay!"

702lv, Nevada 29/10/2018

The Bryce Canyon Grand is a comfortable, clean and well-staffed hotel and the best property near Bryce Canyon that we have found. Comfy beds, a nice breakfast buffet included in the price, and a courteous and friendly staff. (note that the other Best Western in town charges a significant amount extra for breakfast) We will stay here again and recommend it to friends.

"Wonderful place to stay while on vacation"

Skharding48, Mishawaka, Indiana 29/10/2018

This hotel is very nice. The rooms are clean and nicely decorated. Beds are comfortable. The breakfast is fantastic with lots of choices. There is a large room to accommodate the guests eating breakfast. This hotel is VERY close to Bryce Canyon. I would definitely stay here again.

"Beautifully maintained modern hotel perfectly located near Bryce Canyon"

SydneyBek, Sydney 25/10/2018

This hotel was immaculate. The rooms were a very decent size, although the bathroom was a bit tight for size. The setting of the hotel is absolutely beautiful. Whilst it had such a nice natural setting, it is still close to a subway restaurant and some other places. The pool was lovely, although I don't think it was heated. It felt a bit cool. They said we could use an indoor pool at the hotel across the road, but we didn't. Even the laundry room was pristine. There were so many machines available and it was the cleanest laundry I've ever seen. The staff were quite helpful, and the buffet breakfast was good. I wish we could have stayed here more than one night. My only issue was that the doona was sandwiched between 2 flat sheets,which i find quite unhygenic, as if the sheet moves, the doona is exposed, and I presume the doona is not washed between different visitors stays. There was a lot of free parking available Bryce Canyon, Antelope Canyon and Yellowstone Park were the highlights of our trip around America.

"A great stay minutes from Bryce Canyon"

thatgirl77, Los Angeles, California 24/10/2018

I booked this hotel at the last minute when inclement weather prompted a change in travel plans. I loved walking into the spacious hotel lobby and seeing a fire in the fireplace- a welcome sight on the chilly, rainy day my family and I arrived. The check-in process was quick; I liked that a map was provided with the hours the amenities (fitness center & pool) were available. The hotel room was nicely decorated with fixtures that suit the feel of a lodge. Everything was clean and the bed was very comfortable. The breakfast area was quite large and it was the best free breakfast we had during our road trip. If in the area, I would stay here again.

"Fabulous location, beautiful facilities."

kjake2004, Topton, Pennsylvania 23/10/2018

Awesome location right at the entrance to Bryce Canyon. Great hotel with a fantastic breakfast buffet. A little pricey, but well worth it. Friendly staff can recommend things to do in the park, as well as around the area.

"Spacious rooms; Good breakfast"

UsaScottB, USA 22/10/2018

On the positive side, the room was very spacious. The hotel is a convenient short drive away from Bryce (or the shuttle stops right at the hotel if you prefer not to drive into the park). The staff was helpful and friendly. The room was clean. The buffet style breakfast was good. On the other hand, the queen bed in our room was not terribly comfortable and sagged in the middle, and the provided pillows were like half-sized pillows. The heater was so noisy that we just kept it off all night and bundled to stay warm, so sleep quality was not great.

"Good Place to Stay When Visiting Bryce Canyon"

Eric W, The Woodlands, Texas 21/10/2018

Clean, comfortable rooms. Friendly, helpful staff. Good breakfast with many hot and cold options. Very convenient to the national park -- entrance is a short drive away. Only issue is that they do not offer a dinner service at hotel, and dining options in the area are rather limited (and hence are very crowded) during the fall season. Rather than struggle with the busloads of tourists at Ruby's across the street, we found it best to drive to the lodge in the park for dinner each evening. While they do not reserve tables for people who are not staying at the lodge, we had no problems getting a table there after 7:30 pm and the food was excellent.

"Close to Bryce Canyon, hotel lobby very grand and welcoming"

523anon, York, United Kingdom 16/10/2018

There are only a few hotels in Bryce to pick from, but this one is fairly grand in appearance and the breakfast was better than average for this type of hotel. The room was clean and fairly well appointed Staff friendly and helpful. Plenty of parking and only 10 mins to the park or you could use the shuttle if going in high season

"Beware as no indoor pool as advertised on most websites including Best western own site"

X5800LJcarolineb, BRIGHTON, United Kingdom 15/10/2018

Hotel is lovely, rooms are spacious. Reception is large with free coffee. Beware No indoor pool this is located 10 minutes walk away in sister hotel, only outdoor pool /spa at this hotel. I complained to supervisor at hotel (as manger was not available) that when booking though it does not state this. She replied I should have checked Best Western own site. I have now checked this and others and None of them state this. As per Best Western own site for this hotel states ‘A dip in the indoor heated pool is sure to relax you. During the summer, cool off the outdoor pool and hot tub', again nothing about going to the sister hotel.

"A "Grand" hotel with no restaurant?"

turkishjim, Irthlingborough, United Kingdom 15/10/2018

Apart from the missing restaurant, the hotel itself was not bad. Room was clean and reasonably well equipped, but it is nice to have the choice of not going out in the evening. The Business Center also had PCs without MS Office, meaning that my Word document containing a cropped image and an embedded Excel table printed out extremely weirdly using WordPad. I appreciate that this is a tourist hotel rather than business-orientated, but in this day and age MS Office is the minimum.

"Great place to stay near Bryce"

Lori M, Saginaw, United States 14/10/2018

Newer facility, very nice. The breakfast was awesome with a full range buffet. Laundry facility was very nice too. It's pretty close to Bryce Canyon. Be aware not much else is in the area, so not a lot of choices of where to eat dinner. Many tour groups seem to stay here in the fall, but that made it pretty quiet at night. Pricier than the other places in town.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your great review. We appreciate the opportunity to have you as our guest. I am concerned that we did not meet your expectations as you rated us as only a 1 for the overall score. Please feel free to contact us if there was something wrong with your stay.

"Nice quiet comfortable room and good service"

ricsf, san francisco 14/10/2018

Everything worked. No issues. Quiet. Beds were ok. Clean. Breakfast was ok. Good that we stayed here as opposed to the other places around. They made everything easy. We had a queen suite with 2 beds.

"Great hotel"

guilli43, Le Puy-en-Velay, France 10/10/2018

The location is great and convenient shuttle are in place. The staff is very professional. The breakfast is great with good products and a lot of choice. The facilities and the rooms are in good conditions.


travelerfromsj, San Jose, California 08/10/2018

This hotel situated just outside of Bryce Canyon National Park was a pleasant surprise. Our room had a large fridge, 2 luggage racks, a bathroom vanity with two sinks, and lots of outlets. The shower and toilet were in a separate room, and they were kind enough to put me on the top floor as I requested. Negatives are that there was no safe and the A/C was loud, but it was cool enough in Bryce that we didn't use it much. I really have to mention that this hotel had the best breakfast buffet on our trip. Aside from the usual items, they had premade waffles, pancakes, and French toast; plus really good doughnuts and Danish pastries. And in spite of the large number of people staying in this hotel (including several tour groups), we never had any trouble finding a table, plus there were always multiple employees restocking the buffet and cleaning up. The hotel also had a small pool, a huge laundry room, and a bus stop for the shuttle to Bryce National Park in the parking lot. There's a general store at the Best Western across the street from this one, but the atmosphere over there seemed a little more chaotic. Overall this was a quiet and convenient choice for visiting Bryce.

"Nice hotel, nearby food lacking"

Katgalmusic, Los Angeles, California 08/10/2018

The good stuff: The room, a spacious two queen beds suite. I would have preferred a King but I don't think there is one. Quiet. Very comfortable bed(s). Very clean. Friendly staff, at front desk and elsewhere. Efficient check-in/out. Convenient to the wonderful National Parks (including shuttle service.) The not-so-good: Finding a decent meal. The hotel offers a generous, free breakfast, but after that you're on your own. It would be a vast improvement if the hotel restaurant were open all day/evening. Your choices are cowboy this and cowboy that restaurants/buffet, and a fast food diner. This is all in the adjacent Bryce Canyon Village; or, as they optimistically call it: Bryce Canyon City. So, while the hotel itself is extremely nice, the rest of the area is a food desert. Tip: eat in Tropic, a town 6 miles away.

"Nice Hotel"

Joyfullyanointed, Rancho Cordova, California 07/10/2018

Great place to stay near Bryce Canyon with comfortable room and amenities. Close to restaurants and shops and within walking distance. Beautiful scenery and quiet place. Would recommend to friends and family.

"Nice hotel next to Bryce Canyon"

Shlomi l, Ashdod, Israel 06/10/2018

We are a couple with 3 children and stayed here for 1 night. Hotel is located near to Bryce Canyon, just 5 min away. The room was spacious and clean. Staff was friendly and useful. Breakfast was fine. Lots of free parking. In conclusion, highly recommended hotel.

"Cowboy Atmosphere!"

cts10956, Suffern, New York 04/10/2018

The Best Western was located in Bryce Canyon City which is a wonderful location. Nice little shops, good restaurants. The hotel had spacious rooms & excellent breakfast. It was walkable to the shops and restaurants as well as a rodeo in the evening. Great hotel. Would recommend this to my clients. Carolyn M.

"Outstanding Lodging Experience"

Allegra S, Litchfield Park, Arizona 02/10/2018

We were so satisfied with this property that we'll return to Bryce just to stay at this location. Our room was so comfortable - double sinks in the bath room and the entire room was laid out great. The front desk staff took such good care of us even though we arrived on an busy Saturday with no reservations. We liked the hotel so much that we requested a stay over and were fortunate that there was a cancellations.

"Beautiful hotel next to Bryce Canyon"

Bob S, Canton, Ohio 02/10/2018

The breakfast was the best anywhere in our two week trip. This is a beautiful hotel and the staff was very friendly and helpful. Rooms are clean and have much space. Only complaint is the bed was not as firm as we like. Great place to stay and just a little pricey.

"Not Bad "

ericwalsh1978, Miami, Florida 01/10/2018

I stayed here for one night after staying at Stone Canyon Inn. Maybe it was the fact I stayed there first but this was an average hotel. It was clean, had plenty of towels, was located in a great location just outside the park but the hotel was average at best. If I was rating it on the fact it was on the shuttle route, or had plenty of parking then I would give it a 5, but the hotel in whole is a 3/4 at best. Friendly enough staff, and if I wanted to stay on the shuttle route for Bryce I would stay here again. It's no Stone Canyon Inn, but if you have a family or a budget it's perfect. On a side note if your reading this let me save you an up hill battle at Bryce. When you get to Bryce start at Bryce Point and hike left/down to Inspiration Point (be careful with kids it has steep ledges). Then from Inspiration go to Sunset Point. Have lunch there (pre-packaged but I think they have food there packaged sandwiches) get some water, use the restroom etc and then hike down Sunset Point on the Navaho trail to two bridges. then over to Queens Garden and up to Sunrise Point. I did that in (5-6 hours) one day and it was a great experience. You'll thank me for hiking down not up most the time like I did lol.

"Save your money"

taylorcpa, NC 01/10/2018

Because the price was higher than the other local hotels (and based on prior reviews), I thought this hotel would be our best choice but I was wrong. I could hear others in the rooms beside and above us. The breakfast was OK, they had more hot items but they were not the best quality. The best part about our stay is they had a large laundry facility so I was able to do all our laundry at one time.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for sharing your experience and I apologize for not meeting your expectations. I hope you gave the staff the opportunity to contact those rooms that were disturbing you. I hope that you will consider staying with us in the future so we can offer you a better experience.

"Great room/value/location"

mdp15, Marietta, Georgia 25/09/2018

Completely impressed with room, especially for the price. Our room had a pull out couch which gave us even more room. Staff was nice and we were able to check in early. Good WiFi, lots of parking and Bryce Canyon shuttle pick up in the parking lot. And don't forget the free breakfast! Highly recommend.


PlanetR, Minneapolis, Minnesota 25/09/2018

Deluxe queen suite was a large oversized room that was very comfortable. Lots of towels. Nice bed linens, and very quiet. Stayed overnight to hike Bryce National Park. Probably the best place in the area.

"Very nice"

loveagoodfind, Salt Lake City, Utah 24/09/2018

This is a very good hotel. Everything was clean, and the staff was very good to work with. The bed was good. The breakfast was excellent. I would absolutely stay here again. It is very close to the entrance of Bryce Canyon National Park.

"Vacation "

JimA2003, Doylestown, Pennsylvania 24/09/2018

Excellent stay! Clean rooms, delicious breakfast, convenient location, parking easy, good internet. We enjoyed the Bryce Canyon Bus Tour. We were picked up at the hotel door. Our tour guide lived local on a small cattle ranch - and was a teacher. She was Outstanding! The trip was fun and extremely educational! People on our bus were from all over the world. A friendly group! Amazing 2 days!

"No shuttle"

Petzold, Overland Park, Kansas 22/09/2018

Rooms were average and the service was terrible. Shuttle was not available and it was a long walk to any food establishments. Their breakfast buffet was average for this type of lodging. I would not recommend this lodge.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to let us know how we are doing. I apologize for the service you received and that the shuttle was not available. We will be using your comments in our staff meetings in an effort to meet the needs of our guests.

"Great Stay and Breakfast. "

faaradar, Louisville,KY 20/09/2018

Stayed one night. Breakfast buffet was incredible. Really nice place. Would definitely stay again. Bryce Canyon is great. This Hotel just outside the park. Had nice pool and spa also but did not use it.

"Comfortable, Close to Park, but Noisy and Fitness Room Needed Attention"

andreaaaa2018, Savage, Minnesota 19/09/2018

This was a nice hotel with a great breakfast, great lobby, nice pool area, and close to the park with the shuttle stopping at the hotel, but I can't give it 5 stars-we had a noisy adjoining room, noisy hall door, malfunctioning/missing fitness room equipment and hard water. When I reserved the room I didn't know it was an adjoining room. If I had known, I would have asked for another. The guest in the next room had the tv on all night and it was noisy. We could hear hallway noise too-the room door was not soundproof. The fitness room had 2 treadmills, one that didn't work and the other that was off balance when used, plus the tv remote was missing, so I had to scroll through by hand the channels and with each channel delay and no published channel list, it took 10 minutes just to find a channel. There was a channel of listed channels, but when you are 20 channels away, it's a slow process. I told the front desk about the fitness room and the staff person was genuinely concerned and said she would get it fixed. She thanked me for letting her know. Good customer service there. We stayed 1 night.

"Great location, good facilities "

tunis_kids, Solihull, United Kingdom 19/09/2018

We stayed for 1 night during a road trip in May 2018. Hotel was easy to find, check in was quick, room was lovely. It had all the usual amenities, toiletries in the bathroom, phone charging points, tv, coffee maker, hairdryer, etc. Breakfast was fine. The location of the hotel was fabulous, within an easy drive of Bryce Canyon National Park & a very short walk to the Main Street where there were shops, tourist places, restaurants, bars, etc. Overall a lovely stay.

"Stay at the Best Western Plus"

suemohr65, Helena, Montana 18/09/2018

This is a spectacular place to stay. We brought our horses and kept them in the horse hotel and we could see them from our hotel room! We rode with the Ruby Inn Horseback Adventures and had such a great time. This is an amazing place!

"Wonderful stay"

lawtonjl2002, Norwich, NY 16/09/2018

As part of our bus tour we stayed here for two days. The staff was friendly. Rooms were clean and comfortable. The hotel is within walking distance to eateries, shopping , a rodeo, and walking trails. The breakfast was traditional and included with our stay. I walked behind the hotel and camping area and saw a herd of special.

"Great Location and Super Staff"

deb1109, Brighton, Michigan 13/09/2018

We stayed here to visit Bryce Canyon NP. It's very convenient and way nicer than BW Ruby's Inn, even though it's across the street it's much quieter. Rooms are nice, the breakfast is excellent, and the staff is super. Mare, at the front desk was super nice and helpful. Good value

"Convenient and Clean Hotel near Bryce National Park"

RoseMac2014, New Jersey 11/09/2018

At The Best Western Plus Hotel, the shuttle bus to the visitor center and Bryce National Park stops directly in front of the hotel. There is a large free parking lot. The room was comfortable and very clean. The breakfast was excellent, though we wished they stayed open later than 9:30 on the weekends. The staff that cleans up after breakfast were very personable. Different chilled, flavored water was available all day as well as coffee. At the end of a long day of hiking at Bryce National Park, we were happy to jump on the shuttle bus and return easily to our hotel room.

"Good value for the money"

Julia G, Boulder, Colorado 11/09/2018

We enjoyed our stay while we were visiting Bryce Canyon NP. The location was convenient to anything you needed, the hotel was clean with good amenities and the room was spacious. I really liked the layout of the bathroom with the 2 Queen Beds (double sink and separate shower/toilet room). For a "free" breakfast, they actually provided service and had staff cleaning the tables that were all very friendly and accommodating. The Jacuzzi tub and laundry facilities were also very useful after a few days of traveling/hiking. I would definitely stay here again.

"Nice hotel"

Curious729676, Hatboro, Pennsylvania 09/09/2018

This hotel was very close to the enterance of Bryce Canyon NP. It is directly across the street from Rubys in. (Which is more like a small town) there is a great breakfast in the hotel, pool amd gym. The hotel was very clean, staff was super friendly and the amenities were above par. Would def stay again.


User 08/09/2018

Room was spacious and clean. Breakfast was excellent. Quality food. Replenished often Staff was friendly and accommodating. Convenient location to Bryce Canyon National Park.Cannot say a negative thing about this hotel. Highly recommended Would definitely stay again!

"Good kid friendly."

billsW510UD, North Myrtle Beach, South Carolina 31/08/2018

Stayed for two nights while visiting Bryce National Park. Connecting rooms available for larger family (ours was six - two rooms). Good breakfast included with rooms, nice selections (limited seating at times). Grandchildren enjoyed the pool. Very nice hotel, would recommend.

"Awful experience - Avoid"

e b, London, United Kingdom 30/08/2018

We spent 2 nights there. First they lost our bookings and wanted to charge more of a new room. We finally insisted and miraculously they found our booking. The room was dirty and the main door broken. We didn't have our room cleaned between the 2 nights. The breakfast (buffet for 12 dollars) is disgusting and doesn't include the drinks (coffee, juice,...) . No bread or toast either. The grocery store is also overpriced (simple yoplait yoghurt: 2.99 USD). So only 3 words to summarise : avoid, avoid, avoid

"Clean, quiet and comfortable"

Jalynn E, Durango, United States 29/08/2018

Bed was clean and comfortable. The bathroom was clean. We were on the 4th floor, which was super quiet. Breakfast was super busy, but the hotel staff opened up another room for people to go eat in. The breakfast was hot (bacon and sausages and eggs) or cold (cereal, muffins). They even had "alternate" milk and sugar free syrups if you needed them. I was impressed and full. Would stay there again.

"Lovely hotel. Close to Bryce Canyon"

User 29/08/2018

Great check in experience,the experience was fast but not rush, with all the information required. Great clean room. Lovely hot buffet breakfast. With plenty of choice. Clean hotel. Definitely worth the money.

"Average hotel in a beautiful place"

User 27/08/2018

This is a standard motel iat an entrance to this beautiful place. You need to go out for food but the restaurant nearby is fine. Gave four stars rather than three because it appears superior to most other area choices.

"Nice hotel and location but I paid too much"

Kerrymh2017, Los Angeles, California 22/08/2018

I will start by staying it's a nice hotel and location is convenient. The breakfast was very good. However, when I booked the hotel, I had to pay a very high rate. I just looked at the website now and 2 queen rooms are showing for $130 which I think is reasonable and a more accurate rate.

"Visited from Scotland ?????????????? March 2018"

derekfrail, Dunfermline, United Kingdom 21/08/2018

Arrived kinda late. A best western chain look from outside but DAM. The hotel lobby is stunning, warm friendly welcome. Free beverages in lobby. Lovely coffee. Room on first floor. Amazing. Again, for a chain, over and above. Bathroom spotless and spacious. The breakfast was again first class. Only pity we had one night and not more here on our road trip.

"Clean and Comfortable"

dcdrj2, Manalapan, New Jersey 20/08/2018

Let's start with where you are, basically in the middle of nowhere so you can't be too choosy. the Best Western plus was clean and comfortable. Comp,Evelyn acceptable for a short stay. I will say your don in choices are very limited and that is a big drawback on the area but not the hotel.

"Souless, disappointing"

Andy61Reading, Reading 12/08/2018

Really disappointed with this hotel, staff never smiled, pool small, no where nice outside to sit. Room adequate. Area very tacky and touristy, nowhere nice to eat. Bryce Canyon itself is beautiful which made the contrast even striking.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to comment on your recent stay. We will be using your review in our staff and management meetings in an effort to train and improve those things you have addressed here. I apologize for not make your stay mor memorable.

"Nice hotel"

John S, Chorley, United Kingdom 11/08/2018

The hotel is good but maybe a little too busy. The rooms and hotels are clean and tidy, but breakfast (usually breakfast fare) is a little hectic to say the least. Leave it too late and you'll either miss breakfast all-together or end up eating standing up. The dining area is far to small for the size of the hotel (and no afternoon snacks either). The pool again is a little busy and we never managed to get in it. HOWEVER the hotel is ideally located near to the town, restaurants, gift/rock shops and National Park. Ample parking available and polite reception staff.

"possibly the best hotel in the area"

nyc-gul, NYC 30/07/2018

Bryce City does not have very many options in the way of both lodging and decent food. Just to give you an idea -- Subway had a LONG line in the early afternoon which shows how limited food options are in the area! Since Best Western Plus offers a complimentary breakfast buffet, it might be the most practical option in the area. However, during peak season (late July), the breakfast buffet was very crazy – there were a lot of guests and staff who were busy trying to clean and refill the buffet area. One of the staff bumped into me in the franticness and I ended up spilling coffee on the floor. They barely had time to apologize since there were so many people around. Additionally, there were no seats for us in the main dining area or the secondary dining area so we ended up eating in the lobby on the rocking chairs. Overall, the rooms and lobby area were clean overall. The rooms were comfortable and spacious. I would recommend picking up some fresh ingredients / food before coming to Bryce City! I wish I had known this earlier. :)

"Great for family of 5"

User 29/07/2018

We stayed 1 night in the double suite. It was great for a family of 5. The kids loved the pool and the hot tub was great. We also did laundry and the facilities were nice. The breakfast on Saturday morning was a zoo but it was good with lots of variety. Would stay here again. About 1 mile from Bryce Canyon.

"The best address in Bryce"

Stephen C, Melbourne, Australia 28/07/2018

We had a very comfortable room (Room 3203) at this hotel. The air conditioner was a bit noisy, but otherwise everything was great here. Room was a good size, plenty of hanging space, coffee maker, ironing board and iron. Washing facilities were DIY coin operated on the premises. There were gym facilities and a large outdoor pool. Complementary hot beverages in the foyer of this hotel were well patronised. Plenty of parking spots for your car as well. The staff were efficient, friendly and helpful with regard to activities in Bryce Canyon. There is a shuttle stop near the hotel, if you don't want to take your car into the park. The rest of the township was within walking distance of the hotel. Breakfast at 6:30am was delicious and varied.

"Best option in Bryce City"

shelbyisloyal, Moab, Utah 24/07/2018

Great hotel, clean & comfortable, and a hotel....not a motel. Location amazing to Bryce Canyon park and bus stop out front for the park bus or the free Rainbow Tour bus. Breakfast is hearty and plenty of options for everyone, staff always refilling it and interacting with guests.

"The most inviting lobby welcomes you to a pleasant but far from "grand" hotel"

JerseyJean, New Jersey 24/07/2018

This property is fine, but a little lackluster. Rooms are large and well-appointed, with double sinks. Cleanliness was ok...-ish...the room had obviously been cleaned up to basic specs but... some hair was on the floor of the bathtub and (ick) a used bandaid had been left on the floor, half-hidden by the bed. Those signs tell me that people are doing their job, but without a passion for cleanliness. Breakfast was fine but nothing outstanding. The most special thing was the lobby, with incredibly inviting chairs around the fireplace. Once you sat in them, you didn't want to leave! Location is very convenient to Bryce Canyon National Park, which is the real star of the show. There are also some funky old wagons and a car and truck outside, left to rust purposely in a picturesque sort of way. Across the street is a "gift shop village," including a pretty seriously stocked general store, with regional books and supplies, not just souvenirs.

"A one night stay"

travelinman2008, Maryland 24/07/2018

This was one of our stops on a two week tour. This hotel is almost new, very clean and modern. They offer a hot breakfast or a buffet. Plenty to see and do within walking distance. We would definitely stay here again. Everyone is so friendly and helpful .Plenty of western hospitality

"Great hotel offering the best breakfast"

User 23/07/2018

While we are on a round tour in the US, this hotel offered the best breakfast so far! Spacious, modern and clean rooms with all facilities you need: spa, swimming pool, laundry room. We definitely would recommend this hotel to everyone visiting Bryce National Parc which is one of our favorite parcs!

"Bryce Canyon Visit"

Carolyn G, Greensboro, North Carolina 23/07/2018

This is the nicest Best Western I have seen. Staff are all very friendly and helpful in planning activities. Breakfast is fresh and plentiful. Also, served in reusable plates, cups, and flatware! The toiletries in room are very nice and high quality! Lobby is clean, neat, and inviting. Some of the rooms have a wonderful view of parts of the canyon.

"Not charming at all"

Thomas M, Epalinges, Switzerland 19/07/2018

This hotel is a mass tourist place. We were looking for a charming place and were extremely disappointed. The room was dark, smelling strange, there was no water in the shower upon arrival, the ice machine did not work and we really had the feeling this was a big ripp off. The restaurant in the hotel does not belong to the hotel. Wen we could finally eat after a long wait (food was ok) we could not book the guest check on the room, had to go back to the room to get cash to pay... no good service . Never again.

"And grand it is?"

DeanMurphy2020, Orlando, Florida 17/07/2018

Bryce, Utah is a hotel-village near the entrance to Bryce Canyon. Best Western Grand/Plus is TripAdvisor reviewer rated #1 of 6 hotels. And one of the lesser rated hotels is another Best Western across the street—not so grand. The V-shape layout of this hotel is a bit confusing. Room numbers alternate between wings of the V. Walking to the elevators in the wrong section can delay your arrival by several minutes, and the elevators are exceptionally slow. The (3rd floor?) room I occupied was clean, comfortable, and well appointed. There is a pool, Jacuzzi, fitness center—all of which seem to cater to families. Although there's a tram shuttling visitors across the street to a popular restaurant, I chose to walk. The temperature was only 95ºF, about the same as Central Florida, but it's a dry heat? When visiting Bryce Canyon, plan a “grand” stay at Bryce's top-rated hotel. Highly recommended!

"Great hotel wirh free hot breakfast directly located at the entrance of Bryce Canion"

Sandrahello, St. Moritz, Switzerland 17/07/2018

... well ... if you are looking for THE perfect location before starting your trip to the Bryce Canion you need to book this hotel. They have an outdoor pool, a (very busy and very crowded) breakfast room with buffet, big rooms and lots of parking spaces. If you want to walk a little bit before and after dinner, you can leave your car at the hotel and walk over to the ruby's inn ... they don't take any reservation, and offer great steaks at a reasonable price, as well as a big western buffer (all-you-can-eat). On certain days you canbook an outdoor rodeo show, or do a horseback trip whenever you want. Not too cheap as hotel, but we really liked it a lot! Enjoy your stay with the beautiful Red Canyon and Bryce Canyon!

"Very nice"

User 16/07/2018

Excellent breakfast with numerous options. Very comfortable, spacious and clean rooms. Good for kids and family. Convenient location from Bryce Canyon. Good restaurants nearby. I would go back here again.

"A great hotel"

rachelsnackmaster, Minneapolis, Minnesota 15/07/2018

About the only negative thing I can say is that I really don't like Best Western's new logo and branding -- I don't think it matches how great their hotels are! We went on a weeklong trip through Utah's national parks and this was the nicest hotel we stayed at. Parking was great, breakfast was great, the rooms were super comfortable and spacious. I was sorry we had to leave so early to continue our roadtrip!

"Very nice hotel"

mkc01, washington 10/07/2018

This hotel was perfectly located to everything at Bryce Canyon. It was very comfortable, well appointed and the breakfast had great options. If you are visiting Bryce Canyon this is an awesome choice for lodging!

"Surprisingly nice hotel"

User 06/07/2018

Very nice hotel right outside Bryce Canyon, very convenient! Hotel very spacious, clean, friendly staff and nice breakfast. Actually, hotel looked pretty new. Pool and outside hot tub looked really nice but it was a bit cool and honestly, we had no time. Located right across the street from Ruby's; glad we chose this place.

"Very good hotel in Bryce"

bullman99, Sunny California 05/07/2018

We used this hotel as our launch pad for our Bryce Canyon trip. It's conveniently located a few miles from the park entrance. During summer months, Bryce Canyon park gets super busy, so there is a free shuttle that picks up visitors and takes them to the park. This shuttle stops right in front of the hotel! While we didn't use it (we left super early to get to the parks), we could see how useful it would have been. Check-in was fast and friendly. The rooms were decent sized and comfortable. However, the hotel is a bit pricey for what you get. But that price is reflective of the choices available in Bryce - this is one of the better hotels in town. The complimentary breakfast buffet was very generous! I applaud the hotel for using actual cutlery and plates. That's very environmentally conscious. It bothers me that most places use plastic forks, spoons and knives and foam plates - all of which end up in the landfill. Moreover, eating on real plates and using real silverware felt like we were having a real breakfast :)

"Best Accommodations Around Bryce"

User 04/07/2018

Wow! This was a really nice hotel..We were on a Trafalgar Tour and I didn't expect such a nice facility. The rooms were very nice, quiet, comfortable and clean! They also served a very nice hearty breakfast. I believe some reviews have mistakenly confused this with another Best Western (Ruby's?) This is really a great hotel

"Comfortable in high altitude. "

Vetskidog, Murfreesboro, Tennessee 30/06/2018

Be mindful that this hotel is in a location in a higher altitude. So if you have trouble sleeping it may not be the beds but the altitude. This hotel is neat and clean. Has a great hot breakfast. The pool is outdoors. The fitness room is limited with two treadmills, an elliptical, free weights and a couple of machines. It is within walking distance of several small shops and a general store. Of course it is very close to the National Park. I would stay here again if ever in the area.

"Huge rooms, hard beds"

Kim T, Charlestown, Rhode Island 30/06/2018

Hotel was clean and well-managed with very generous sized rooms for families. Nice double sinks outside of bathroom to allow families to get ready faster. Nice pool and breakfast. I would have given it 5 stars but the beds were so hard and uncomfortable.

"Convenient location - reasonable alternative."

Champ5321, New York City, New York 28/06/2018

We stayed there two nights with two other couples. It is close to the park, which is very good. Nice breakfast and basically clean, but looks a bit worn down and really in the middle of no where. Staff were polite and helpful. I understand it is the best hotel in the area, so there aren't many other options. Ate at Ruby's Inn across the way and it was just okay, but splurged by eating in the Bryce lodge in the park and had excellent meals - a lunch and dinner.

"Great location "

marieanddon, Washington, United Kingdom 22/06/2018

Stayed 1 night. Good location for Bryce canyon. Good  facilities, pool, 24hr reception large, food shop on premises, coffee available, Staff helpful. Good free WIFI. Room is spacious clean and modern. The  bedroom  TV, safe, fridge, microwave and seating. 2  comfortable double beds. Bathroom clean. Breakfast has good selection hot and cold foods. Well stocked. Would stay again as price low. Great location.

"One of the Best Hotels we have Stayed At"

sljvlj5, Sun City Center, FL 21/06/2018

We wanted to bring our granddaughter to see one of the country's great national parks, Bryce Canyon National Park. We spent a summer years ago working in the area. This is a relatively new hotel so we thought we would try it for our five day visit. We found this a beautiful hotel. the room we had was large, clean with two queen size beds that were very comfortable, with all the amenities one comes to expect. The bathroom was also large with a great shower in a bath tub, and plenty of towels. The hotel provided the largest and best breakfast buffets I have ever seen which was included in the price of the room. The price was higher than we normally pay, but everything in the area is more expensive. It was worth every penny.

"One-night stay"

Joanna T, Jamaica 20/06/2018

This was a good hotel to stay for the night. My intention was to see Bryce Canyon, so after checking in, I dropped my things off and headed out the door. The hotel room was clean and well-sized. The breakfast buffet was better than many other buffets I have been to. The hotel is situated in a great location. The shuttle to Bryce Canyon stops a few feet from the entrance. Make sure to buy your Bryce Canyon entrance fee ticket at Rubys INN (across the street from Best Western). You must show proof of purchase in order to take the shuttle if you are outside Bryce Canyon.

"Short but wonderful stay"

twosoups, new hampshire 20/06/2018

Stayed for one night while touring all 5 National Parks. Check in was a breeze. Helpful and friendly staff. Beautiful hotel. Large comfortable rooms and bathroom. Quiet! Pool looked inviting. Great breakfast the next day with petty of options. Would absolutely stay again.

"Pricey but worth it"

User 20/06/2018

I had originally booked the red ledges in, but new reviews showed that it had no hot water and pour window coverings so I canceled and changed to this hotel. This place looks wonderful! Very beautiful with nice comfortable surroundings. Comfortable quiet bed and it worked out well. The nearby rodeo we walked across the street to and was fun and enjoyed the western show at Ebenezers barn and grill. Small hassles such as running out of Coffee in the lobby and poor Internet and inability to print a receipt due to computer problems lowered my rating. Great convenience was the shuttle bus to Bryce Canyon that picked up right outside the parking lot. Extremely convenient location and if you only have a few days, why not be convenient. Expensive, but I recommend this place.

"Just perfect - has it all - location, decor, service..."

nadia_pleasanton, Pleasanton, California 14/06/2018

Very nice contemporary decorated in Western style hotel. Beautiful lobby, friendly and helpful staff. Our room was spacious, clean and well decorated. They had nice breakfast w/ scrambled eggs, fried potatoes, bacon, waffles, yogurt and more. We will definitely stay there again!

"Moon over Bryce Canyon"

ernie p, Port Arthur, Texas 14/06/2018

Planned vacation around full moon while staying at Best Hotel in Bryce area.Great full breakfast every morning,very clean and comfortable just outside park boundry.Hotel staff helped me change reservation dates to move to Best Western in Springdale,very caring and helpful to make sure things were right for me.

"Overpriced and Lacklustre Customer Service"

Timothy R, Stratford 12/06/2018

Generally, I don't mind if a Hotel is a bit Pricey if the hotel staff provide really good service. Although the Hotel and amenities are very nice, I found most of the staff I dealt with during my 2 days at the Hotel were disinterested and “in a hurry”. They did not seem to want to answer basic questions about the hotel and surrounding area. Instead they were rather dismissive. Since the service at this hotel was not very good and the cost of accommodations rival Manhattan prices, I will not stay here again.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to share your experience during your recent stay, especially detailing your interaction with the staff. I apologize for not meeting your expectations and assure you we will be using your comments in each of our staff meetings to increase the interations with future guests.

"Luxury on the cheep"

TRivers142, Boston, Massachusetts 11/06/2018

Didn't plan ahead and reserve the lodge in Bryce Canyon, then stay here. This hotel is well designed and appointed and offers easy access to Bryce Canyon NP - park here and take the shuttle. The only down fall is there are no great restaurants in the area. (20 minute drive away.)

"Nice hotel, great location, excellent breakfast!"

RS0531, Columbus, Indiana 10/06/2018

This Best Western Plus hotel was fairly new, with large rooms and the biggest breakfast buffet I've ever seen. It is very close to the entrance to the National Park, and not as crazy busy as the Ruby's Best Western hotel.

"Large Rooms and Great Breakfasts. Super Close to Entrance"

khwight, Austin, Texas 07/06/2018

We stayed 2 nights here and the room was quite large, impeccably clean and only a few minutes drive to the entrance to Bryce Canyon. The breakfast buffet consisted of scrambled eggs (fresh and hot), bacon, sausage, bagels and bread, doughnuts, fresh cut fruit, cereals, yogurts, etc. For those wanting only a small bite, they had fresh fruit (apples, bananas and oranges to grab and go. This is a new hotel, probably only a few years old. The pool area is large and they even have a fire pit.

"Good location and only a short drive from the stunning Bryce Canyon"

HotelinspectorSussex, Sussex 07/06/2018

We had a one night stay here during our recent East to West Coast trip of America from the UK. Plenty of parking at the hotel, although you have to be your own bell boy, but that was no problem as there was plenty of trollies just inside the main entrance. You can also park by the entrance to unload and load luggage on check in/out. A very welcoming large and bright reception area and very welcoming reception staff, who on check in/out were friendly and efficient and they explained the layout of the hotel and the facilities. The hotel has dining facilities only, no bar and dining is for buffet breakfast only, which I cannot comment on as we did not partake. For other meals and drinks you can use Ruby's Inn across the road and charge to your room, all of which was explained to us on check in. We did arrive at the hotel well before check in time, however the receptionist checked us in to give us our room number so we could charge a very much needed lunch in Ruby's to our room. Our room was a good size, clean, bright and airy, the air conditioning was a little too noisy but did not spoil our sleep. There is a reasonably sized swimming pool, which seemed very popular at the time and was the outlook from our room window. All in all a good one night stop over so give it a try and it is very convenient for Bryce Canyon.

"Nice hotel, great location!"

User 05/06/2018

There are spacious rooms, clean and comfortable. The hotel has a good buffet breakfast with many tables to sit at. The location is very convenient to the Bryce Canyon Park. The Park shuttle picks up right on the property and starts running at 8 A.M. so it's possible to avoid the peak crowd times in the park. The staff is friendly. We didn't encounter any problems while staying there.

"Good breakfast, comfortable room, some initial problems that were quickly resolved"

theclmoore, Springfield, Virginia 04/06/2018

We had a suite with large living area and kitchenette area. Our room was accessible which gave it more room than typical. Upon arrival we found a prior guest's leftovers in the refrigerator which was not a pleasant surprise, but a good training opportunity for housekeeping. One of the TV's did not work, but was swapped out by maintenance without much delay. Once those were resolved, the room was quite comfortable, quiet and had nice views of the landscape. It was very early in the season, so the rodeo next door was not yet open which may have contributed to the quiet. Breakfast had a good variety, but didn't vary day to day. So if you are there for several days, you might want to try other places for breakfast if variety is what you want. Location is literally right at the entrance to Bryce Canyon National Park. In fact, Bryce Canyon city is what I'd call a 'crafted' city, built entirely to accommodate visitors to the park.

"It's better than camping -just."

Andrew W, Melbourne, Australia 03/06/2018

You get a room with reasonable air conditioning and a choice of restaurants you have to drive to. The less said about them the better. This a place that picks the bones of travellers. Breakfast which seems to be included is a dog fight over scraps. Sadly it's probably the best you'll do in this part of the world. Bryce Canyon is worth a look but you'll have to travel a long way for a couple of views. Not America's finest hour.

"Not so great"

User 01/06/2018

This hotel looks nothing like the photos online- it's complete void of landscaping makes the facility look more like a factory than an inviting place to sleep. At over $200/ night, it's not a good deal, unfortunately it simply doesn't have any competitions in the way of other hotel options

"Average place "

User 31/05/2018

We stayed here for 2 nights during a trip to Bryce Canyon. Check in smooth . Average room . No safe . Noisy air-conditioner. Breakfast was below average and there was no place to sit to eat it - so they opened a conference room with tables and chairs. Room spacious and clean though

"Great room close to park"

User 30/05/2018

We had a quick stay here for one night, coming from Zion and en route to Torrey. We checked in to a clean room and it was not very busy. The only issue at check in was that our friends booked a room that online showed a suite, where in fact the room was only slightly larger and had a couch. However, this was quickly rectified by the front desk. We hiked the Navaho Loop & Queens Garden trail, it was a very short drive from the hotel. It rained that night so we could not take advantage of the pool but it looked very nice. The buffet breakfast was excellent - alot of variety and everyone filled up! All around a nice stay!

"Very Comfortable Hotel with Coin-Operated Laundry Facilities & Fitness Room"

John K, Moline, Illinois 29/05/2018

Excellent location for spending time at Bryce Canyon National Park. The room was quiet, comfortable and clean. Nice amenities included the Fitness room for exercising and the coin-operated laundry facilities, which were open to 10 p.m. for guests to use. Nearby restaurants for dining, and only a 10-minute walk to the dinner and music show at Ebenezer's.

"Great mattress"

Melanie P, Boynton Beach, Florida 29/05/2018

This was a very nice hotel. Great mattress. In fact, it was the best sleep I've had in a while. Very close to park entrance. We got up to watch the sunrise in Bryce, then drove back to the hotel for a quick breakfast, and back to the park for our 7:15 AM horseback ride tour.

"Nice hotel, met our expectations. "

User 23/05/2018

Front desk staff was great during check-in. There was a little issue with our reservation (due to how it was booked, not BW's issue), but the staff was very patient while we worked it out and made the correct phone calls to confirm we did indeed have a reservation. Breakfast was buffet style, nothing fancy. Given how crowded breakfast was due to the 3 tour buses we saw in the parking lot, the staff did an amazing job getting everyone in and keeping things clean. Room was average. Ours had double sinks which was a plus since there were three of us.

"Very Nice Hotel"

LSUgirl68, Baton Rouge, Louisiana 23/05/2018

This was a very nice, clean and convenient hotel. I liked the breakfast each day and the location to other restaurants and shops which were just a short walk away. It was great to have the shuttle for the Bryce Canyon Park stop in front of the hotel every 15 minutes.

"Nice place"

Dale Z, Augusta, Wisconsin 23/05/2018

Not a lot of places to stay in the area so was a bit concerned what we find. Very pleased with our stop. Super spacious room with a couch and side chairs. Double sink. Price includes a good hot breakfast. Nice lobby area. Could not use pool because of a late rain shower. Would stay here again.

"Ruby monopoly with some issues "

trailing, FL 20/05/2018

Two elevators for 164 units just don't hack it for all the folks coming in to see Bryce Canyon, and they come all at once —by the busload here. That means they lock that elevator to get luggage and service items in and people who need to get up to their rooms can get stuck for a long time. Once inside your room, the rooms are nice—clean, spacious, good beds. Two luggage racks. Fluffy towels. Rubys is a like a one owner camp—doodads, gifts, horseback rides, food, lodging all under several roofs with the Ruby name. All crowded, and busy. If you stay at the Grand, there is a decent breakfast buffet, but no other prepared food unless you hike across to Ruby's fast food version, or Ruby's buffet version. Not a lot of food choices available in the area, but Bryce is great.

"Beautiful Bryce Canyon City Hotel"

kinzbrown, Thousand Oaks, California 19/05/2018

Clean, beautiful hotel with pool located very near to national park entrance. Lovely and spacious rooms with great buffet breakfast and a variety of restaurants and food options nearby. Pleasant and helpful staff.

"Outstanding Stay"

tippett2018, Seattle, Washington 17/05/2018

This Best Western property was outstanding. Close to the park. The best BW that we have ever stayed. Great breakfast. Very helpful staff--particularly in regard to activities. Recommended Ebenezer's Barn & Grill for dinner and music--which was a lot of fun.

"Pleasant Surprise"

Rob S, Boise, Idaho 15/05/2018

When I booked hotels for our trip to the National Parks in Utah, this was the hotel I was worried about. There isn't a big selection outside of Bryce Canyon and trying to judge photos this looked like the iffiest hotel on our trip. It turned out to be the best. The service wasn't the warmest, but the hotel room was great. Cleanest room we had, wifi was good and the breakfast was the best hotel breakfast we had on the trip. The only thing we didn't like outside of the impersonal service was it was a little noisy do to other inconsiderate guests in the hallway. The walls/door aren't insulated against sound very well so it sounded like they were in our room. Was also great being minutes from the park in the morning.

"Fairly new"

MizzouLizard, Carmel, Indiana 15/05/2018

This hotel is very close to the Bryce Canyon National Park entrance, and that is its best feature. We have stayed at some great properties near national parks, and this was the most expensive by far so that shapes my view. If you get a good price, you may add a star. The lobby is nice, and the breakfast area is sizable. A tour bus full of people was staying there, and still we found a table. The food is ok, but the hot items had been cooked well ahead of time, and some were lacking in flavor and not particularly hot. At least there were a lot of choices. The rooms are big with a sleeper sofa, but the bathroom is small and poorly designed. Also, despite paying for a King (and paying almost $300 for the night), we got a room with two double beds. Our first room had double beds, and smelled like someone had smoked in it so we asked for another room. They gave us another room, but it also had double beds and no view. It was disappointing. Also, the pool was closed even though they said it would be available. The staff was the least friendly or helpful of any on our trip. One final point, the people above us were very loud stepping around, and it was difficult to know if it was them or the construction of the building. Overall, the park was awesome and completely worth it, and this hotel was very convenient to the park, but the hotel was overpriced for the quality and service.

"nice building with character"

berkeley2, California 14/05/2018

This place had more personality than your average Best Western. Lobby has a grand, lodge-y feeling with very high ceilings & a fireplace. Room was nice & spacious, maybe a little bit dusty. Breakfast also seemed slightly better than average; I appreciate the fresh fruit. Very convenient location. It was still very cold (snowing in fact!) so the pool was not open; it was a bit of an eyesore with dirty looking water & haphazardly covered. I paid w/ credit card points & got a better rate that way; $ rate seems steep to me.

"Good value for the money"

User 12/05/2018

Pleasant staff. Breakfast included with a very large selection (for a motel) of different types of breakfast foods. Rooms are relatively large and clean. Large laundry area. Pick up for Bryce Canyon shuttle right in front of property.

"Great hotel near Bryce Canyon"

jklein50, st louis,mo 09/05/2018

we stayed here two nights and really enjoyed the hotel.Nice staff. great breakfast included in your rate. very convenient location. Shuttle stops at this property. Staff was quite nice. Will be back in the future. Nicest hotel near Bryce.

"Upscale Best Western"

User 09/05/2018

Clean, comfortable beds, pretty much what you expect outside a National Park. Unless you find a lucky deal you sure do pay for it! I would stay again but sure would shop around and compare prices first.

"Nice accommodation "

ricardomnt, South Jersey 06/05/2018

We had reserved the BW Plus Grand a few months earlier. We got a great deal. Our room with 2 queens was well done and very comfortable. Staff were terrific. Though they do not serve dinner they do provide an excellent breakfast buffet which was included with the room. We did not avail of the hot tub nor indoor pool available across the street at another BW.

"Perfect Location Bryce Canyon"

FLVisitors, Winter Haven, Florida 06/05/2018

We loved this hotel. Beautiful Lodge feel to the lobby. We were upgraded for no reason to a suite which was a nice surprise. Room had a nice view and nice amenities. Indoor hallways, new construction, why stay anywhere else in the area? Breakfast was delicious with lots of options including hot eggs and bacon included in the rate.

"Comfortable and Convenient"

Lynda13, Greenville, SC 06/05/2018

This is a very comfortable and conveniently located hotel for exploration of the Bryce Canyon area. Not only convenient to the National Park, but short drives to beautiful Red Rock Canyon, Kodachrome State Park and Grand Staircase Escalante Recreation Area. Our second stay here in a year, my husband and I enjoyed the large rooms with plenty of space to relax and unpack for a longer stay. Nice spacious closet as well as large double sink vanity bathroom. Breakfast is very good with a nice selection of hot foods, including oatmeal, as well as fresh fruit and yogurt. Friendly staff in both breakfast area and on the front desk. Also easy to walk across the street to Ruby's for food, groceries and shopping. Another nice touch is that the management team actively encourages feedback from guests in order to provide the highest level of customer service. We were so busy hiking and exploring that we did not have time to use the pool or exercise areas! We hope to return soon!

"Stay here instaed of Ruby's"

SpartanOtto, Okemos, Michigan 03/05/2018

Though I think "Ruby" owns the entire town outside of Bryce Canyon, stay at this hotel over Ruby's Inn. It's a new hotel with an excellent breakfast included, pool/spa, away from the traffic and just far enough away from the tourist areas. Very nice!

"Great choice!"

danielsA4257AJ, Renton, Washington 02/05/2018

Wonderful facility and amenities, very close to the Bryce National Park entrance. Large, clean & comfy room, great breakfast, and friendly people, prepare you for experiencing the awesome grandeur of Bryce NP.

"Average stay in Bryce"

User 30/04/2018

We stayed one night at this property and felt our stay was about average. There are a lack of options in the immediate area, and this truly seemed to be the best alternative to an in-park stay. The beds were fine, but the pillows needed some quality updating. The rooms were clean, though not immaculate. Our biggest grievance was with how loud the property was. Thin walls combined with a lot of occupancy made each bump and conversation very apparent within our room. The breakfast was a typical buffet style, it was extremely busy and I wasn't impressed with quality. Overall, I'm not sure I would return.


User 29/04/2018

Looked a bit tacky inside advertising best western loyalty program in reception area. Bed was poor, bouncy for partner if you moved which is the sign of a cheap matress for a kingsize. Breakfast had alot on offer but was super busy when we got there, thats just timing but could cater for alot of people. Close to bryce, lack of alternatives, lack of competition. Did the job for ine night but didnt come away very excited about the place. Bryce made up for it, super place

"Wonderful motel"

mindyarp, Eldridge, Iowa 29/04/2018

There limited choices of places to stay at Bryce Canyon. This motel is excellent. Large rooms, great bed and linens, bath with two vanities. Plus it was very quiet. The breakfast, with real plated and silverware, was outstanding. Never had a motel breakfast with that much variety. Staff was nice and it was a great stay.

"Great, clean hotel with nice large rooms"

Julie A, MA 26/04/2018

We had a double queen with pull out sofa, which was great to accommodate 5 of us. Rooms are clean, check in was fast and easy (express checkout, never had to speak to anyone when leaving). Great location. Pool was still closed for the season, but we didn't really have time to swim anyway (could have used the indoor pool at the Best Western across the street). Breakfast was great, lots of choices and they kept refilling even close to closing time.

"Excellent accomodation"

jackoNEEngland, NE England 26/04/2018

Room was excellent. Large King Bed and easy chairs. Housekeeping spot on. Can be very busy which is what you should expect with its closeness to the NP Only improvement could be the quality of the Buffet Style breakfast

"An excellent choice for visitors to Bryce Canyon National Park - near-luxury"

Projournalist, Delaware 23/04/2018

The operators of this Best Western Plus hotel have pulled out all the stops to make this an excellent choice for visitors to Bryce Canyon National Park. Rooms have 10-foot ceilings, large windows (but no "views"), double sinks and other design elements to make them seem even larger and more comfortable than they are. Beds re very comfortable and showers are generously sized. Our room was spotlessly clean throughout our stay. There's no traffic, to speak of, in this tiny "company town" (where virtually everything, including this hotel, is owned by the same family firm), so sleep is quiet. The hotel includes a large outdoor pool, and a heated outdoor hot tub. A large and well-equipped, but overpriced, guest laundry is a useful facility for visitors who spend their days walking/hiking/exploring adjacent Bryce Canyon National Park. The morning breakfast buffet, included in the price of rooms, is standard-fare for Best Western, and in a hotel with more than 150 rooms, the buffet is a bit of a circus in the morning... but it's well administered by a staff of personnel who keep the food items well stocked and the tables promptly cleared for incoming guests. Front desk staff during our visit was exemplary; not only were they super helpful, but they accomplished that with genuine friendly smiles. There's no hotel restaurant or bar, but the family firm owns several within easy walking distance, and there are a few unaffiliated ones just outside the "city" limits (It's hard to call this a "city" with a single traffic light and a population of fewer than 200 permanent residents). The entry lobby has soaring ceilings and an always-warm fireplace lounge area, a business center and internet-connected computers for browsing. Parking is ample and convenient. And the hotel complex is literally just outside the entrance to the national park. We had an excellent stay, and would certainly visit again.

"overall good hotel"

User 22/04/2018

Clean hotel, comfortable room with nice staff. Breakfast experience was the only place where there was an opportunity for improvement (tables that needed to be cleaned, empty food trays). Would recommend the hotel to a friend and would stay there again.

"Nice and clean family friendly hotel!"

ckham, Salt Lake City, Utah 19/04/2018

Driving up this hotel was already in a sigh of nice. We had a two bedroom queen suite for family of three - 2 adults and one teenager. The room was clean, smoke, and pet free with a microwave, and fridge. I like that it offers free breakfast from 6:30-9:30 a.m. especially traveling with males who eat a lot. The staff are nice, could be more friendlier, but its okay. At least they try to accommodate and help you. I would recommend this hotel to family and friends and would stay here again in the future because its so close to Bryce Canyon entrance and only an hour away from Zion.

"Basic and Faceless"

sydneywanda, sydney 19/04/2018

We reserved a room here for three nights and specified a quiet room away from lifts. What do we get- a room adjacent to the lift. The ceilings are poorly insulated so if you are not in the top floor as we were, you are subjected to feet tromping overhead and during the night. The bed is comfortable except the pillows are the smallest I've seen The included breakfast is adequate though far from gourmet. It's feeding the masses from bulk storage

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Please accept my apologies for not meeting your expectations. Thank you for your detailed comments and will be using them to make changes where possible.

"Great handicap accessible room"

Tom61753, Mokena, Illinois 18/04/2018

We stayed at the best handicap accessible room ever here. Lots of space, roll in shower, and easy access overall. Great breakfast too. Staff were very helpful. Very clean. The design of the hotel is very good for special needs individuals.

"As expected..."

User 18/04/2018

Great location. Rooms fine, large and clean if a little dated in decor. The cooked brwakfast was one of the worst we have ever had, not helped by staff wandering around holding plastic basins to collect used plates. There is no restaurant here (possibly just this time of year?) So we had to walk about 5 minutes or so to their sister place Ruby's across the road. That was busy and we left half our food. The next night we had crisps in our room!! I think everyone just expects it to be like this. Room for improvement

"Almost as beautiful as the bryce canyon"

pierre0911, Liege 18/04/2018

Ok I'm exaggerating, but the hotel is really very nice and the staff very competent. The rooms are good and the breakfast excellent. We just have to deplore the very short period during which we can enjoy it. Indeed, it ends at 9am which does not leave much time. The consequence is the impossibility for everyone to sit, which is not normal for a hotel of this level. Despite all 5 stars because it is one of the best hotels we have visited during our trip.

"Pretty good!"

dkbeland, Brattleboro, Vermont 12/04/2018

Friendly staff and very cozy feel with the fireplace. Good breakfast. I'd imagine it's much busier in season, as the breakfast area was enormous. Our room was right near the ice maker, and on the corner, but we didn't hear much of anything in our room. The bathroom was HUGE, and the room was big and comfortable. Very convenient location for visiting nearby sites as well!

"Adequate room, good breakfast"

dj93496, Cleveland, Ohio 08/04/2018

The hotel is well maintained and staff were friendly and helpful. The rooms are adequate. The reason I would rate them 4 and not 5: the AC / heat is typical under-the-window units which are VERY loud and make good sleep difficult. The breakfast was a very good spread with several hot choices and well kept up even though very busy. Keep in mind the hotel has no dinner restaurant and is only open for breakfast. Dinner options in Bryce are LIMITED! Especially off season. April 1 there was essentially nothing other than Ruby's steakhouse across the street and a Subway. Don't rely on online sites for hours or availability of other restaurants as most are closed off season.

"Awesome place near Bryce"

User 07/04/2018

Our best hotel next to a park. The suite was big. Breakfast was great. Hot tub open. Laundry facility. Even though it was full, it wasn't overwhelming. Definitely would recommend it and a great first experience with a best western plus!

"Great place to stay to be close to Bryce Canyon"

LJB9970, Twinsburg, Ohio, United States 07/04/2018

The hotel and all of the staff we came in contact with were very pleasant. Coffee was always out early in the morning and the breakfast buffet was fresh and plentiful. Great to have prior to going out and hiking all day! Room was very clean and comfortable. No complaints. Definitely would stay again.

"Great Property."

Huuli, Calgary 06/04/2018

Beautiful Building. Everything seemed brand new. Excellent service. Excellent complimentary breakfast. Clean and comfortable. I would definitely stay here again and recommend to friends. The staff was excellent and the booking was very easy.

"Warm and cozy"

User 05/04/2018

Visited Bryce National park and thankfully we decided to stay here since the weather looked to cold and windy to camp, room was clean and service was good did not eat breakfast there it was to crowded for my liking

"Excellent stay"

Julsh18, Arlington Heights, Illinois 04/04/2018

This hotel far exceeded my expectations of a Best Western Plus hotel. Rooms were clean and beds were comfortable. Breakfast was far better than most other hotels in this range. Lots of fresh fruit and variety. Location was perfect--just a few minutes from entrance to Bryce Canyon!

"Perfect for Bryce visit"

bbalmost, San Francisco 02/04/2018

This hotel is clean and well-run, staff are friendly, rooms are comfortable, and breakfast is good. It's not gourmet, but they do an amazing job of keeping everything filled for the large crowds and they have a much more variety than other free breakfasts -- eggs, sausage, bacon, fruit, cereal, yogurt, pancakes, toast, oatmeal, all the standards. It's really close to Bryce Park. Laundry room was good too.

"Great Hotel right outside Bryce Park"

cherbear55, Ottawa, Canada 01/04/2018

Our first choice was to stay at Bryce Lodge, but since it was full, it was suggested we stay at the BW Plus. We weren't disappointed. It is right outside the park gate, and directly across the street from Ruby's Restaurant and grocery store. We loved the rustic decor in the lobby with the welcoming fireplace. The king room was a good size and very clean, and the bed very comfortable. A good stay at a very reasonable price!

"Staying here was a pleasure"

Vanessa B, Amsterdam, The Netherlands 25/03/2018

We really enjoyed stay at this Best Western in Bryce. The Grand hotel is true to its name, since the place is fairly large for a BW and you notice that when walking into the lobby. We were greeted by the friendly ladies at the frontdesk and they checked us in quickly. One lady gave us some info about the area and then we went to our nice looking and properly cleaned room. The only thing that disappointed was the water pressure, it was a bit of a dull shower. But a little later we found an extensive hot breakfast in a large breakfast room. I think everything you could possibly want was available, including fresh fruit. The tables were constantly cleaned by the breakfast staff. So we left very pleased that day. We certainly recommend staying at this hotel!

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you Vanessa for your wonderful review. I am so happy to hear that you enjoyed your stay with us. I apologize for the water pressure during your stay. We will investigate this further to see if the shower heads need to be changed. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel.

"Great Hotel At Bryce Canyon National Park Entrance"

CanFam1234, Canada 22/03/2018

We stayed one night at the Best Western Plus Bryce Canyon Grand Hotel on our week-long vacation to Vegas with visits to four National Parks in California, Utah and Arizona. We were happy with our stay - fast and courteous check-in and express check-out. Clean and spacious guest room (2 queen beds) that had a very comfortable mattress. Hotel is close to the park entrance and we were able to get to Sunset Point for sunset and to Sunrise Point the following morning for a breathtaking sunrise. We then headed back to the hotel for a buffet style breakfast in the big breakfast room. Breakfast was busy but staff kept the area clean and hot food items were added in a timely fashion. Big fireplace with leather chairs and a sofa in the lobby was the perfect spot to relax and warm up with a coffee after spending the day hiking below the rim! Good WiFi in our room and in the lobby and breakfast room. We would not hesitate to stay here again.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your wonderful review. I am happy to hear that you enjoyed your stay with us. It is also great to hear you were able to enjoy sunrise and sunset in Bryce Canyon. That is our #1 recommendation for our guests. Our location is the perfect place to stay to catch both of those breath taking sites. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel.

"Nice hotel, not so nice staff"

User 22/03/2018

We've stayed at this hotel before and knew what to expect - it's close to Bryce Canyon and it serves great breakfast! However, hotel staff could be nicer. We stayed with our two teenage daughters and while my husband got the suitcase we were waiting in the lobby. While waiting we overhead one of the ladies at the front desk make a negative comment about my daughter's hair color. Not very professional. The rooms were good - could use some carpet cleaning though as it had nasty looking stains. Other than that we had a good stay.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I apologize for our front desk staff and the rude comments that were made. We will address this as soon as possible. This behavior does not truly exhibit our customer service training, and we will take care of this. I apologize again. Thank you for your recommendations for the carpet. We would like to replace the carpet throughout the hotel in the near future. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel.

"Nice clean hotel"

BCConnie, Vancouver, BC 22/03/2018

We checked in very late (2 am) after a long drive from the Grand Canyon. The clerk wasn't very friendly and it put us off at first. She was quite efficient and gave us lots of info about the area. The lobby is quite impressive with the large open plan and fireplace. It was a long walk to our room as it was in one of the buildings at the farthest end of the hall but there were lots of luggage trolleys to use. The room was standard with 2 queen beds, tv, 2 sinks in the bathroom, fridge and microwave. We stayed three nights and the cost was quite affordable. The breakfast was good with lots of hot and cold entrees and there was a lot of staff around to help if needed. The only downsize was that they didn't restock items once around 15-30 minutes prior to it ending. There was no dinner or lunch options but there was a freezer in the lobby that you could purchase pre-made frozen dinners to heat up in your room. The pool was closed but the hot tub was open. We didn't get a chance to use it as it was closed after we got back from hiking all day and then having dinner. The elevators are slow. I can't imagine how it can cope with all the people during high season. Overall, worth the price.

"Great value and free breakfast"

YoostonTX, Houston 22/03/2018

We stayed here one night while exploring Bryce Canyon. The value cannot be beat, we got a great rate which included their wonderful hot breakfast buffet with lots of options and delicious coffee! Great location near Bryce, smaller park easy to explore from here. We were there in March so half of the other restaurants/hotels were closed. The place was full and our upstairs neighbor woke us up with his/her noisy boots tromping around. Our fridge didn't work and the front desk was not overly accommodating. Otherwise, a great place to stay, for the price we would recommend it.

"Great - Clean - Close to Park"

User 21/03/2018

We stayed one night. Weather was bad but, hotel was great. Clean rooms. Decent breakfast. Very close to Bryce Canyon. Nice lodge feel with a great fireplace and seating area in lobby. Would recommend to anyone visiting Bryce.

"Score with Great Hotel and Value"

User 15/03/2018

We feel we score with this hotel. Rooms were spacious, clean, queen beds comfortable and a very assorted breakfast. Can't beat this for the great price. It has more amenities we just don't have the time to take advantage. In addition, the hotel is just so close to the park entrance. Everything in this hotel was convenient.

"Stands out among other hotels"

User 15/03/2018

I did some research on the hotels in this area and I'm very happy with this pick. There is another Best Western hotel located right nearby (BW Ruby's Inn) and although it seemed packed (I drove by it several times), it seemed very much motel-type quality. Although we were here for only one night, we enjoyed the hotel a lot. There aren't many hotels in this area, and quality ones at that. Although just a bit more than the other hotels, I am glad I went ahead and booked it as Bryce is very remote and the hotels (many that don't seem safe) seem to be located all in one area of town.

"The LOCATION to stay at"


this trip was a vacation to tour the Grand Canyon sites and we selected the Best Western for its close proximately to Bryce Canyon location and it was a good choice , we were happy with the inn and the services, I /we thought it was a it over priced for March as the inn was not full. possibly we are more familiar with eastern prices

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay with us. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel.

"Great hotel choice"

Judy W, Littleton, Colorado 12/03/2018

We stayed here for 1 night, but wish we had more time. We had a wonderful queen suite, roomy, quiet, and everything you could need for a great stay. The breakfast was fabulous, every breakfast item you could imagine and all done well. The breakfast room was large, but busy. They did have an overflow area so you could get a seat even at peak time.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay with us. The goal during breakfast is to have something for everyone. It's great to know it has been enjoyed. I'll pass your compliments on to the morning chef. Tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel.

"great stay"

User 11/03/2018

We had a great stay at Bryce Canyon Hotel. We visited at the beginning of March, 2018. Two things I value: good night sleep and breakfast. Room was nice and clean and bed was comfortable. Thankfully hotel was not full, so it was quiet. Breakfast was excellent. Nearby has a restaurant for dinner needs.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay with us. Please tell your friends and family about us. Come see us again soon. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel.

"Paper thin walls; awful sleep for three nights"

clarksdale, england 04/03/2018

The basic function of a hotel is to provide the conditions for a good nights rest. Everything else is secondary. This hotel looks impressive, but fails in this basic regard. On my first night, I had to telephone for them to ask the guests in the next room to turn their TV down. Done with good grace and no fuss. The next evening at 5pm, I returned to my room, and the muppets next door were watching TV. I asked to move rooms, which was accomodated with no bother and done swiftly. However, late that evening, the TV in the new adjoining room was disturbing me, so, again, I phoned to reception, who got them to,turn it off. The people then chatted, not loudly, but audibly for an hour. I then heard snoring, periodically. A similar thing happened on my final night. Evidently, the problem is with the poor construction and lack of efficient sound proofing between rooms. The suite we had was excellent, really good and big. The lobby is vast and impressive; reception was a bit slow on check in. There were people waiting, two people behind the desk and one on the phone. If you are going to be on the phone, be in a back office, then come to reception when free. Otherwise, it looks really bad. The staff, when interacting, were excellent. Breakfast was pretty good, served in a cafeteria type room, off the lobby. Housekeeping failed to make our bed on the second morning. To sum up. The suite we had was excellent. Housekeeping was lax. The reception staff, when interacting, were excellent. The hotel is impressive to look at. Breakfast had both filling and healthy options. A good nights sleep was impossible.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I apologize for your experience at our hotel. Your concerns have been noted and will be addressed as soon as possible. Thank you for bringing it to our attention. I apologize again. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager


LeyahD, Los Angeles, California 02/03/2018

This Best Western Plus (not Ruby Inn) is the nicest hotel to stay in if you're visiting Bryce Canyon. It's across the street from Ruby's. Not the same hotel! They serve a good hot breakfast and it's only a few miles from the entrance to the park. I highly recommend. Have stayed twice.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay with us. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"A good hotel to stay in"

Mickigirl1310, Gerrards Cross, United Kingdom 28/02/2018

We stayed here for two nights and really it was a very good place to stay in. The beds were super comfortable and the breakfast was good too. Service was pleasant. The only problem we had was that the heating in the room didn't seem to work and it was -20C outside!! We could have reported it but didn't. We just put an extra fleece on to sleep in! We probably should have reported it, but couldn't be bothered so it was probably our fault!

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your stay at our hotel. I apologize for your heater in your room. We will look into this situation as soon as possible. Don't be afraid to report problems inside the room. We would love to help solve these problems. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Nice looking hotel, but don't let them put you in a room near the vending / ice stations"

User 25/02/2018

My wife and I were pleasantly surprised at the quality of the room. Furnishings were nice and quite new. However our experience was ruined by the staff sticking us in a room beside one one the vending/ ice stations. The noise and vibration from the machines made it impossible for us to sleep so we had to ask for another room. They gave us one at the very far end of the hotel. No vending machine nearby thankfully but we had to get dressed and repack our luggage befor moving. No help offered. The staff must know that rooms adjoining these vending areas are not satisfactory but they made no mention of this wen allocating the room to us. Very disappointing.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for taking the time to address the issues during your recent stay. We continue to strive to give the best experience to our guests. I apologize for not meet your expectations during this stay and I will be reviewing your comments with our front desk staff to make further improvements.

"Good for a 2.5 star hotel"

MALLINPJ, Perth, Australia 24/02/2018

This is an expensive 2.5 star rated hotel but within this category it's probably average. Pros: close to park entrance, large rooms (ours was a twin room #3418), microwave in room (and many thanks to a TA reviewer who alerted us to this), a laundry that looked clean and modern, plastic bowls and plates but not throw away plastic plates for breakfast, showers are hot and pressure good. Cons: Few smiles from reception (Laura an exception), breakfast is all pretty tasteless (but there's lots of it), rooms are not sound proof (you can hear even mumbles from the next room), room heater extremely loud, spa is too cold, door leading into the wing we were in was always open allowing anyone to enter the hotel at any time.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I apologize for your experience at our hotel. Your concerns have been noted and will be addressed as soon as possible. Thank you for bringing these issues to our attention. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager


User 23/02/2018

We stayed here because it is conveniently close to Bryce Canyon National Park. We were fortunate enough to be upgraded to a suite. So happy to see that a suite here really is a suite (unlike some hotels that use the word suite incorrectly to refer to a large room). For some reason we were put in a mobility-accessible suite, so the bathroom was extra large to provide access to the walk-in shower and other facilities. The bedroom and sitting room both had large TVs. Each room had its own thermostat. There were plenty of drawers, so we could unpack comfortably. There was a desk as well as a dining table. The Wifi signal was strong. Breakfast was included - a typical buffet with good selections. The place was quiet. Note that we were on the top floor, which usually is quieter than lower floors in most hotels. (I did hear someone at breakfast who was staying on a lower floor complain about people upstairs -- not us! -- stomping around late at night.) A shout-out to Aurora at the front desk, who was very helpful.

"5 stars!"

korinne n, American Fork, Utah 19/02/2018

I loved every single thing about this hotel. I can see why they are rated #1. It was so quiet even though I was there on a holiday weekend. I want to copy the décor for my own home (and my own motel). Contact me when you are ready to update and I'll take the old stuff off your hands. The breakfasts were a dream, staff was friendly and both my husband and I thought the beds were super comfy. Thanks!

"Wonderful in all ways!"

Amanda M, Talent, Oregon 17/02/2018

Bryce Canyon was our last stop of many National Parks. We splurged and rented a suite here. It was FANTASTIC! Very spacious, clean and the full kitchen was a great advantage as we were able to make sandwiches and prepare a few snacks for the road. Ruby's is a short walk across the street, but we took the little shuttle/train they offer to guests. The breakfast was great, many offerings and VERY busy! We had a time crunch otherwise we would have liked to enjoy the outdoor pool that was in a nice central location of the hotel I highly recommend this hotel.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay. Our suites are so wonderful and convenient. Come visit us again and enjoy our outdoor pool and spa. Perfect after a long day of hiking. Please let us know how we can become a perfect 5 star hotel. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

" Nice stay"

IndianaSheri_F, Indiana 17/02/2018

Clean comfortable room. Location across from BW Ruby Inn. Great breakfast, above average! Location just outside of Bryce Canyon National Park. I would not hesitate to stay here again. We visited in winter, and not all local shops were open.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review of our hotel. I am happy to hear that you enjoyed your stay with us. Please tell your friends and family about us. Come visit us again soon and enjoy the many different shops and restaurants we have to offer. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Good overall design, average rooms and services"

User 14/02/2018

Breakfast was okay, the fitness center was unworthy of its name, and amenities were mediocre. Rooms were large with a WORKING TV. The air conditioning was loud. The overall design of the hotel was good.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I apologize that our hotel did not exceed your expectations. Your comments have been noted and will be addressed immediately. Please come visit us again. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Nicely designed space, very convenient location"

User 13/02/2018

After having a bit of trouble checking in because of a newbie at that desk, we were situated in a nicely proportioned double queen room. Everything was fine and basically standard except for a very large mini-fridge that was mildly disruptive. The breakfast was terrific—great sausage!—and the breakfast room is quite pretty. Location, of course, is the best part: We woke up early and saw the sunrise at Bryce Point. Completely unforgettable. Very worth it.

rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay with us. I apologize for your disruptive fridge. We will address that issue as soon as possible. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Great accommodations a step from the park"

skm8661, Canal Winchester, Ohio 11/02/2018

This hotel has a beautiful lobby and the prettiest breakfast room of any hotel I have visited. The staff was friendly and accommodating. The rooms were clean and nicely appointed. The breakfast buffet had everything you needed. All this, plus a 1 minute drive to the national park! While we were there off season, a room for under $100 at the entrance of a national park is unusual! Would definitely stay here again.

"good Lodging and Included Breakfast"

17KAG, Edmonton, Canada 05/02/2018

We chose this place for its proximity to Bryce Canyon and because it had an included breakfast. Rooms were clean, comfortable and quiet (that is if you left the furnace shut off). The furnace fan continued to run no matter what we did and was so noisy, we had to shut it off so we could sleep. The included breakfast was first rate with bacon, sausage, fruit cocktail and plenty of bread choices.

"Pretty Average"

Jaybird25, Oxford, United Kingdom 03/02/2018

The hotel was comfortable enough in a large room. However it is easy to hear occupants in rooms above, and I found the room pretty gloomy as there were only lamps, dark furniture and drapes. Coffee machine was in the bathroom (weird) and lobby fire was not real (gas) fire surround not really stone and although breakfast was fine it was all served on plastic plates/glasses! High end this is not.

"Great Place to Stay!"

Pam S, Shelby, United States 01/02/2018

We stayed at Bryce Canyon Grand Hotel. Location was great and the room was very clean and nice. The hotel was close to Bryce Canyon. The Best Western Ruby was close by and we went there for dinner. The food was good. We were arrived just before a bus load of tourist got there. There are not a lot of restaurants close by. I would stay here again!

"sweet suite"

BeautySchoolDropout, Wisconsin 22/01/2018

We must have gotten upgraded to a king suite, room 3404. There was a large living room; kitchen with wet bar, mini fridge, and microwave; and a separate bedroom with TV and heater. The bathroom had 2 sinks, a jetted tub, and a shower. The jetted tub was heavenly following grueling hikes in Bryce Canyon National Park. We loved our stay. In fact, if there wasn't a jaw-dropping national park nearby, we probably never would have left the hotel. The staff was super friendly. There was a free breakfast buffet staffed by attentive employees. Some of the food was a little dry, but the spread was expansive. We took advantage of the outdoor hot tub. We even did a load of laundry to wash off some of the canyon's red clay. The location is ideal. We arrived at the Bryce Canyon National Park entrance gate within minutes. We felt at home as soon as we checked in. I highly recommend this hotel.

rubysinn_management, General Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your wonderful review. I am delighted that you enjoyed your stay with us. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Convenient location, Very nice rooms, Extremely Noisy"

Roy B, Bonduel, United States 22/01/2018

We've stayed at this hotel for the past 4 Christmas holiday seasons but unfortunately this season was our last...not due to the stunning and mesmerizing beauty of Bryce Canyon but the continual increase in noise issues/problems that go unresolved. This past stay there were 3 families of foreign Asian tourists that were yelling, screaming and running up and down the hallway pounding on room doors until well past 2am. Even after repeated calls to the front desk the situation was not resolved. This was our experience EACH night of our stay. Assumably a hotel of this size should have some sort of security in place to handle issues such as these since one person's bad experience can have a profound effect on other individual's future plans on where to stay and the cost of just a single security officer enforcing a 10pm quiet time would be far less the cost of just a single bad review (in our opinion as retail business owners).

rubysinn_management, General Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for review. I apologize for the noise during your stay.Your complaints have been noted and will be addressed with our security staff as soon as possible. Please don't change your mind about us just yet. If you would like further discuss this issue, please give me a call at 435-834-5341. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Good hotel, spacious rooms, good breakfast"

Patrick M, Mosman, Australia 22/01/2018

Maybe not the quaintest accommodation around, but it's practical, well appointed and very pleasant. We were there in off season so there weren't many people there but it was very well run with courteous staff. It gives you instant access to the Bryce Canyon National Park. We easily fitted 5 in the room. Great family hotel.

rubysinn_management, General Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay with us. Please let us know how we can improve. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Great Hotel!"

LAsnowboarder, Redondo Beach, California 15/01/2018

Loved this place! The hotel is well kept-up- lobby and rooms were clean. The workout room was a bit sparse, but the pool/jacuzzi were nice. The breakfast was amazing, considering it's included in the cost of your room. I thought it was better than breakfasts I've had at more-expensive Marriott properties. The staff was friendly too. I would stay here again if I were to return to Bryce Canyon.

rubysinn_management, General Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay with us. Please tell your friends and family about us. Thank you for the recommendation. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Never Disappointed with Best Western"

CirrusPortland, Portland, Maine 14/01/2018

We do a lot of traveling. We seem to end up with the best deal at a Best Western. So much that I signed up with their points program. I never do that with a company because we have used so many. Now this is our go to hotel. The rooms, service and food are great. We got to this hotel during the time of the year where the dining room was not open when we arrived. We went to Ruby's Inn which is also a Best Western and had a great meal. The wait staff was incredible. Most times a restaurant has ordinary service. Ruby's inn, we loved our gal. She doted on us just the right amount of times to ensure we had everything we needed. We will be back.

rubysinn_management, General Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your wonderful review. I am happy to hear that you enjoyed your stay. I will be sure to pass on your compliments to the appropriate staff members. Please tell your friends and family about us. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, General Manager

"Great place to stay for canyon visit"

caro089, Montreal, Canada 14/01/2018

Very nice place to stay near Bryce Canyon with Canyon entrance just down the road and facilities at Ruby's grocery and stores. Access to inside pool in other building Staff was a bit overwelmed when we arrived and check in took 20 minutes but for the rest it was o.k.

"Exceeded Expectations"

User 14/01/2018

My husband and I stayed here in December. The hotel is very close to Bryce Canyon. We loved being greeted with a warm fireplace after a day of hiking in chilly weather. The room was bigger than expected and very comfortable. It was the perfect place to unwind. The breakfast buffet was great. On our last morning, we had to leave before the breakfast buffet opened, and the staff packed a breakfast for us to go that included apples, bananas, cereal, and water bottles. We are very appreciative!

"Good value"

renee8052017, New York City, New York 13/01/2018

We stayed here during the holidays recently. Our room was big and clean. There was no in-room safe which I thought they were supposed to have but I could be mistaken. The bed was comfy but the pillows were too thick. Wish they had down pillows. The fridge was nice & large (not just a cube). The free breakfast was excellent but crowded a lot of the time. We have to stalk tables just emptying to get one unless you went super early like 6:30-7am. Maybe there should be more tables. Given how cold and remote the area is, we wished there could have been a restaurant on-site open for dinner as the only place in the winter that is open is the Cowboy Buffet at BW Ruby Inn across the street which gets really crowded and does not take reservations. I guess in the Spring through Fall, more local restaurants are open but it is definitely slim pickings during the Winter. Check-in and out were really easy. Our room was also missing the Do Not Disturb sign. But cleaning service was good and everything was cleaned up nicely each day.

"Bryce canyon in January"

trinity4151, san antonio 11/01/2018

We were skeptical about our trip to Bryce this time of the year but were fortunate to get the best weather and the best hotel . It was just about a couple of miles from the park,extremely neat and clean,great ambience,excellent decor and great service . The first impression was WOW.

"Great Stay"

547jake, South Lake Tahoe, California 08/01/2018

Great stay. The staff was super nice and helped any time I needed it. It is super close to my destination and I enjoyed my stay. The breakfast was good and the cleaning staff did a great job. I would stay here again.

"The best hotel in my trip from LA to SLC"

User 07/01/2018

If you come to Bryce Canyon, there are not many choice of hotels. Best Westerns are the best available and indeed an absolute choice you must be choosing. It is at the best quality at moderate price. I went there during the last Christmas period and the place is absolutely fantastic, although most restaurants are closed the BW Ruby Restaurant is still open. The place is also decorated very nicely and the facilities ae very convenience. Everything is good except for the long queueing at check-in. Perhaps, the late check-in availability and huge number of customers caused long queueing. Although, the staff are very nice and helpful. I voted it the best hotel of my stays and that mainly comes from the wonderful international breakfast served at the hotel.

"a pleasant stay"

changhsins, Cerritos, United States 07/01/2018

We are glad to stay at this hotel while we visit Bryce Canyon. The bed is comfortable so that we all have a good sleep. I specially love their beautiful design of high ceiling in their lobby and breakfast area. We are also satisfied with their breakfast items.

"Stay at BW"

depinderp, California, United States 07/01/2018

Overall good stay at BW but lot of noise coming from upper room, I guess kids running around at 11 pm. Other than that, it was OK. Staff was very friendly and helpful. Nice location and lobby area was well designed.

"Winter welcome"

evelyng618, London, United Kingdom 04/01/2018

Great place to stay as it's only a short drive to Bryce Canyon - loved that the outdoor hot tub was open when we arrived about 6pm even though it was December - and we were able to have a quick soak before dinner...

"Great stay"

dichuck, OH 03/01/2018

So all the things you look for in a motel stay is here. Large, clean rooms, better than average breakfast, clean surroundings. So why a four instead of five, not a big deal really, but our check in took a long time. We were tired and hungry and the only restaurant open near the Christmas holiday was closing soon. This area pretty much shuts down during the winter.

"So disappointed"

lisalouisey, Bryce, United States 03/01/2018

The front desk woman was so rude to me as a guest. She refused to help with the situation and even told me to travel to their accounting location to solve the issue rather than her call to see if there offices received the fax cc authorization (which they found 2 1/2 hours later). The room had a horrible odor and we found several hairs in the bathroom. Reported the odor and they gave us a spray and we did not report the hairs as I knew they would just hand me a towel and tell me to clean it up by myself. The breakfast was amazing.

"Very clean and comfortable"

Jackie_in_MO, Kimberling City 02/01/2018

The location of this facility was perfect for us - just a few miles from the entrance to Bryce Canyon! Everything was clean and the room was cozy and comfortable. NOTE: The restaurant directly across the street was wonderful - though we were glad we went early because there was a very long tine waiting to be seated as we left!!

"This hotel is probably the only option to consider."

HipHipHop, Pleasanton, California 01/01/2018

Given that the town of Bryce is quite small, there really aren't that many lodging options. However, this BWP hotel is a pretty decent place to stay. The facility is well-maintained and the free breakfast is probably the highlight of this hotel. They have numerous breakfast items and is well staffed to handle all their guests' breakfast need. They continuous fill the trays so the items and coffee never run out. They bus tables constantly so finding a place to sit was not a problem. Having to hike miles each day in the parks, spending some time in the hot tub at dark is the perfect way to wind down. The tub is available until 11pm and the water is hot and steamy. They also offer a fireplace in the lobby for those who just want to stare at the fire at night. I must say the facility far exceeded my expectations. The room, however, left a lot to be desired. The bed is a spring mattress so the bed bounces every time my wife moves. And the room was pretty hot and dry during the night since I have to keep the heater running. So, getting a good night sleep was not an option for the 2 nights I stayed there. All in all, this hotel is probably the best option in town so I strongly recommend people to book here. And DO NOT eat at the BWP Ruby Inn. The food was disgusting at best. I'll write a review about that later.

"Clean yet noisy due to three HVAC machines outside."

raindoctor, Mountain View, California 28/12/2017

Stayed in 3162 (first floor), outside of which you can find three giant HVAC air duct machines. Couldn't sleep due to the noise of these machines, as the walls are thin. When I complained to the front desk at 10 pm, they came and said it could be the fridge. I disconnected the fridge, the noise is there. Then I was told that these machines would be off in 30 mins. Nope, these machines constantly making noise the whole night. When I complained about it during the check out, I was told that I was the FIRST one to complain about, even though their employee came in and confirmed it. That's how screwed up this place is. T

"Avoid room 3103!"

APinkLady, Leicester, United Kingdom 28/12/2017

The hotel is in a good location but not much around within walking distance. Our room was on the ground floor, near to reception. The room was on a corner, the other side of the wall where the bed was is an ice machine that seemed to make loads of rumbling noises all night long. After a rubbish nights sleep we arrived a breakfast about 9am to find no tables available! After a few minutes a table became available but this area was clearly not big enough for the size of the hotel, people constantly looking of somewhere to sit. The breakfast itself was really good, with a wide selection of food that was constantly replenished.

"Decent Hotel for a Short Stay"

BJChin, Beijing 27/12/2017

Hotel staff was friendly. Breakfast was average. The heater was a bit loud. Overall it was okay for an overnight stay. There was an interruption to the internet service in the area so we didn't have any access at all.

"Great Staff and Location "

lmc2003, houston, texas 26/12/2017

Stayed here in December while visiting Bryce Canyon National Park. The location was great and the staff very helpful. The room was large and layout was great for the two of us. The breakfast buffet was huge and there was plenty of tables to sit at. I used the fitness center and it was adequate as well. It was very close to the park with a 3 minute drive.

"Clean and comfortable"

chumleyetta, St. Petersburg, Florida 25/12/2017

Nice hotel in convenient location. Very clean room with updated furnishings. The front desk staff was very accommodating, helping us with our last-minute changes in our vacation plans. Only negative was that there was no door between the bathroom sink area and the room. However there was a door between the sink area and the toilet/shower,

rubysinn_management, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review of our hotel. I am happy to hear that you enjoyed your stay with us. I will be sure to pass on your compliments to our staff. We are striving for perfect customer service for each of our guests. Please come visit us again soon. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, Manager's Assistant

"Wonderful stay at Bryce Canyon"

Jammy54, Potomac, Maryland 21/12/2017

Great location in Bryce if you want a comfortable hotel with friendly & helpful staff. The location is perfect for excursions around the Park. We were there in early Dec, and the spa was WONDERFUL after a day hiking around the Park. Rooms were exceptionally clean (new hotel), and the breakfast offered a lot of choices.

"Great value"

edgarmP8258FA, Chicago, Illinois 21/12/2017

Great breakfast, beautiful lobby and fantastic value. Perfect location for a trip to Bryce Canyon, just outside the gate - we were able to catch the sunrise and get back in time for a really nice hot breakfast.

"Great hotel. Right outside the park"

BrittanyB64, Colorado Springs, Colorado 20/12/2017

Many of the lodging options around Bryce Canyon are subpar. This hotel is fantastic. It's located right outside of the park, has fantastic amenities and the rooms are spacious and comfortable. The breakfast was wonderful, as well. The front desk staff could use some brushing up in regards to manners, but the rest of the staff was wonderful.

"Bryce Canyon visit"

Cheryl D, Moab 20/12/2017

Great location to visit Bryce Canyon, the lobby area felt like a resort entrance, lots of places to sit and relax beautiful fireplace. In December there's only one place to eat but that is what happens here in off season, so close to entrance of park it was a great place to stay.

"Perfect Place to Stay when visiting Bryce"

Neeta P, Anaheim, California 19/12/2017

The check in was efficient, service was not friendly, but they did their job. Rooms were clean and spacious. The lobby looked fantastic with a fire place and a beautiful Christmas tree. Only food around that was open was at the other Best Western which was ok. Breakfast is complimentary and was FANTASTIC. Lots of options, lots of warm food and a range of choices. Very good way to start the day. We always stay here when visiting Bryce.

rubysinn_management, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review of our hotel. I apologize for the staff. We want each of our guests to be greeted and feel welcome. I apologize this was not the case during check-in. We love to hear from repeated guests. Please tell your friends and family about us. Come visit with us again soon. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, Manager's Assistant

"Nice Clean & New Hotel for a Great Price"

John M, Bessemer, Michigan 12/12/2017

Everything was pleasant with our stay, from checking to checkout. The rooms were immaculate and very clean. The beds were new and very comfortable. The continental breakfast was very good and the fitness center useful.

rubysinn_management, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you John for your review. I am happy to hear that you enjoyed your stay with us. I will pass on you compliments to the staff. They will be happy to hear their hard word is paying off. Please tell your friends and family about us. Come visit us again soon! Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely. Manager's Assistant

"Great Choice"

Baycruisers, Richmond, Virginia 11/12/2017

I stayed three nights in December while photographing Bryce NP. First, note that in December your meal and lodging options are very limited. Across the road from this property is Ruby's Inn Best Western. (I'm convinced Ruby owns this hotel as well, not that it matters.) In any case, this is a more modern hotel, as far as I can tell. My king room was spacious. The bed was quite comfortable, wifi speed was very good, and the TV channels, though limited, were adequate. (I don't stay in hotels to watch TV, so it's not a big deal. If it's an issue for you, you may need to reconsider your need to travel.) The free breakfast is very impressive: sausage, eggs, bacon, pastries, fruit, and very good coffee. Altogether, this was a good choice for me. The only suggestion: there are no privacy drapes. I'm an early riser and don't care about sunlight, but at night I'd like to know I have absolute privacy.

rubysinn_management, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review of our hotel. I am happy to hear that you enjoyed your stay. Thank you for your recommendation for better drapes inside the room. We will address this issue as soon as possible. Please come visit us again. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, Manager's Assistant

"Not too many choices near park"

FromBrazil71, Whidbey Island, Washington 06/12/2017

The lobby was very pleasant. Room was fine but dark curtains are needed to keep light out. Breakfast was hardy. The BW name adds to Ruby´s dominance of town outside Bryce Canyon National Park. Location was great.

rubysinn_management, Manager Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay with us. Thank you for the tips on how to improve our guests experience. New curtains are a very good idea. Come visit us again. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, Manager's Assistant

"Very nice for the location"

User 05/12/2017

This hotel is located right outside Bryce Canyon National Park. The price and service were great. Breakfast was included and very good. There are not many options for eating or lodging, but this was well worth it.

rubysinn_management, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your recent review of our hotel. I am happy to hear that you enjoyed your stay with us. Your compliments will be passed on to the staff. During the winter, the amount of tourism slows down which requires nearby businesses to shut down. Come visit us during the spring and summer months and enjoy the many amenities we offer our guests. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, Manager's Assistant

"Room fine. Location of hotel excellent. Nearby National Park breathtaking"

Jo M, West London 04/12/2017

Parking was plentiful and our room was a decent size for the price. It's proximity to the national park it its major plus point, giving us a quick drive up for sunrise (hence 4 stars, not 3). Bryce was the coldest place we stayed (-8C), so we really needed heating. It was pretty efficient, but also very noisy at night. It woke my partner every time it kicked in. As others have said, this hotel is very much set in 'Ruby's world', and you are a captive audience. The grocery store was handy to have there, but prices were very high. e.g. a bag of salad leaves was $4.99. We shopped on our way and brought breakfast and lunch food with us, which we were glad we did. We had a decent steak in the on-site restaurant for dinner, at about $20 a head, although we had to queue for 20 mins to be seated. There were a decent selection of gifts/local art available, and the prices were good when compared to other places we stayed that sold the same things (e.g. coasters and carvings made from local red rock). Our room was a bit tired, but we only stayed one night and it was perfectly serviceable. The rock shop (fossils etc.) and some of the other parts of the resort were closed for the season in November. We'd stay again for the price and the location. The National Park is what it's all about, and this is just a place to lay your head.

rubysinn_management, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your review of our hotel. I wish we would have left a better impression during your stay. I am happy to hear that you enjoyed majority of your stay. Thank you for the many tips you gave us to improve our guests experience. Come visit us again and give us an opportunity to better impress you. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, Manager's Assistant

"Location, Location, Location"

Carol M, Huntsville 04/12/2017

This hotel has all the high ceilings, wood beams, stone walls, and great photo artwork of a mountain lodge. It's location on the edge of Bryce Canyon National Park makes it wonderfully convenient, especially for those of us who got to see the last light on Bryce Canyon's crispy pink formations and then checked in before dark.

rubysinn_management, Manager's Assitant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your wonderful review of our hotel. I am happy to hear that we could serve your during your recent visit to Bryce Canyon National Park. Sunrise and sunset are a very popular time to visit the park. Please tell your friends and family about us. Come visit us again soon. Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, Manager's Assistant

"Best location in town"

travelgal1994, Franklin, Tennessee 01/12/2017

Great place to catch the shuttle and grab breakfast. There are not a lot of good hotels that we saw in this area, book early. Good place to walk around and lovely pool as well. Good choice for family.

rubysinn_management, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your wonderful review of our hotel. I am happy to hear that you were able to enjoy the Bryce Canyon Shuttle that leaves right from the hotel front door. Unfortunately, the shuttle is only open from April to October. Come visit us again soon! Thank you for choosing Best Western Plus Bryce Canyon Grand Hotel. Sincerely, Manager's Assistant

"Its a wonderful world"

n0rths0utheastwest, Brunswick, Georgia 30/11/2017

so wonderful to have a unique and new experience to share. Bryce area is beautiful, relaxing and charming. This description applies to the BEST WESTERN GRAND HOTEL as well. I can't wait to return with my family or weekend get-a-way with my wife. Thank you for a wonderful time.

"Bryce Grand"

CFM67, Everett, Washington 28/11/2017

This is a definite choice for anyone visiting Bryce National Park. Restaurant and General Store is just across the street...very convenient. The room was clean and parking was close so it was a very easy walk with our luggage.

"very nice hotel"

Tom C, Cedar City 28/11/2017

The hotel was very clean and everything was in good working order. The staff were very friendly and helpful. The breakfast facility was very spacious and the food was warm and fresh. Very close to the entrance of Bryce.

"Best near to Bryce Canon"

User 26/11/2017

very clean and satisfied breakfast. Just not very far from Bryce Canyon sunrise and sun set point. I definitely recommend to book ahead and make your journey wonderful. You have all amenities nearby to hotel

"Great location for Bryce Canyon"

Buckeyeforever, st.augustine,florida 25/11/2017

Right outside the entrance to Bryce Canyon. Decent breakfast options that tasted good. Nice room. We were off season so there were not a lot of dining options, but Bryce wasn't crowded either. We would stay here again.

"Pleasantly surprised by the quality of the hotel. Best Western plus was good, clean with a nice buffet breakfast spread."

Ken c, hong kong 23/11/2017

The best hotel we could find in the Bryce Canyon area. Good choice for families who want convenience. Pack some dinner options because there are a lack of lunch and dinner choices at Bryce canyon. We had to drive 17 miles for average pizza because the kids were hungry and the wait at the two open restaurants in town was over an hour for fair quality food.

"Gateway to Byce"

Sposaka, Diamond Bar, California 22/11/2017

This BW Resort is at the entrance of Bryce National Park. The guest relations are exemplary. You are greeted with a warm fireplace and hot coffee in this vaulted four story resort. The pool is seasonal but the spa is open. Great for those of us who hike a lot! p.s. the tastiest steaks can be found in their sister BW restaurant hotel across the street. Perfect set up!!

"Great place to unwind and recharge after hiking the parks."

User 22/11/2017

Quiet hotel, comfortable beds. Pay laundry, fitness center and swimming pool/spa (which are outside). Lots of parking space. Close to numerous national parks. Great breakfast buffet, nice staff. Depending on time of year, at least one to two restaurants and a small grocery store open across the street. Gas station nearby.

"Good value Bryce Canyon hotel but staff not quite on the ball"

User 19/11/2017

Well placed hotel, with adequate but rather unhealthy free breakfast, comfortable rooms, excellent value for money. The reason for the average rating is that our room was not serviced during our two day stay and the staff seemed unconcerned about why this would be a problem to us.

"Above and beyond staff"

Char L, Monticello, Indiana, United States 18/11/2017

We stayed here of one night and found everything we needed right here. After seeing Bryce Canyon we arrived at the hotel and were greeted by a very helpful front desk staff. Having a cold on vacation is no fun. At 4:30 in the morning, I was in the lobby looking for coffee for my sore throat. The overnight desk clerk offered me mint tea and honey. Did not expect service like this. The breakfast buffet is wonderful and well worth it. Would highly recommend this facility.

"Great spot just outside the Park"

User 15/11/2017

This was perfect for our two days in Bryce National Park. The hotel has a great ambiance. It's big, open, clean and the decor is great. Room was modern and clean. Would have preferred a bit more soundproofing between the rooms. Lots of great options for breakfast. Big plus for us was the hot tub after several hours hiking. Staff were friendly and helpful. I'd definitely use a Best Western Plus again.

"Excellent stay with comforting and cozy feeling"

rajson2016, Wethersfield, Connecticut 15/11/2017

Great hotel in Bryce Canyon. Lobby is grand and cozy. Offers lot of amenities. Room size is big and feels like luxurious. Breakfast is good but typical continental. Staff is good and welcoming. Would definitely stay here again.

"Best Choice for Bryce"

claudiamP5195WD, Bremen, Germany 15/11/2017

Room was spacious and clean. Comfortable bed. Breakfast included and ok.Enough parking spaces. Bryce Village itself felt like Tinsel Town Western Style but this hotel is far enough away from the action if you don't fancy the show but close enough to walk to eateries, shops etc, especially important since you have to use the Ruby's establishments if you want to eat close by. We wanted to be close to the Park entrance and for that it was perfect. Shuttle stops nearby

"Great Place. Nicest In The Area"

aimswanson, Mission Viejo, California 15/11/2017

We enjoyed our stay at the Best Western Plus at Bryce. There are no 5 star hotels in the area. This is the nicest. The breakfast was spectacular and included in the price. We felt rested and were able to enjoy Bryce for 2 days. Bryce Canyon is the most spectacular National Park. Don't miss it.

"Good Hotel near Bryce Canyon"

WorldwiseHouston_Tx, Houston, Tx 14/11/2017

Hotel located close to Bryce Canyon National Park. Restaurants were a short drive. Room was good sized and comfortable. The bathroom had double sinks which was appreciated. Breakfast included both hot and cold selections.

"Hidden Gem"

930walterr, Ormond Beach, FL, United States 09/11/2017

First time at Bryce though I travel the West. Picked the Best Western out of hat on the internet. What a great choice. Friendly staff, clean and great room. Great breakfast, and the coffee in the lobby is the best if you travel the West in the cold months as I do. Right down the road from the National Park. Great experience. Lord willing, I'm coming back.

"Many Good Qualities"

LTlorie, San Marcos, California 08/11/2017

The hotel rooms were spacious and the housekeeping staff has done a great job, our room was very clean. Nice to have a refrigerator & microwave. A/C and heating unit is below the window & is loud. Buffet breakfast is basic hot & cold items. One of the good things about this Best Western Plus is it's close proximity to Bryce Canyon. At check-in the front desk staff did not seem very friendly, no smiles, no “Hello”. Definately not an expected professional attitude from the three women who work in the hospitality industry. It was also annoying that the ATM machine in the lobby was without money for the entire three days that we stayed there.

"The best Best Western"

OtPot, Anderson, South Carolina 08/11/2017

This is by far the best Best Western hotel we have ever stayed in. The room is most spacious and clean. The sinks (yes, 2 of them) are separate from the shower and toilet. Our room also has a double closet. The breakfast is cafeteria style and above average for hotel fare. The staff is friendly and eager to help. I'm glad we have 2 more nights here. Also, the hotel is located only 1 mile from Bryce Canyon National Park. If only there were more dining choices close by.

"Recommended for a Trip to Bryce Canyon"

btcpdx, Portland, Oregon 07/11/2017

This place is the best place to stay when visiting Bryce. The price is reasonable, the rooms are comfy and it is minutes to the Park gate. Cable TV, decent beds, clean room. This is not Manhattan, so don't expect the Ritz, but for the middle of the desert this does the job quite well.

"Best hotel near Bryce Canyon"

User 05/11/2017

Although our trip to Bryce Canyon seemed to be off season (few restaurant choices, no park shuttles running) we totally enjoyed our stay at this hotel. The front desk staff was friendly & helpful the minute we walked in. The free breakfast buffet was amazing, with many hot & cold choices; this quality would easily cost $15 at a restaurant. The room was clean, quiet, comfortable, and well appointed. Our only disappointment was in the lack of open restaurants in the town. Everything seems to be owned by one company, and our one experience at their buffet was awful.; it literally was the only open restaurant in the town. On our second night, we found sandwiches in a store in the park, which we brought back to the home for dinner. But the BW Grand was great!

"Bryce Experience"

robynmettak, Sydney, Australia 02/11/2017

Thoroughly enjoyed our Bryce Canyon Grand Hotel stay. Room was great, facilities excellent and service similar. Only disappointment was the lack of an in-house evening restaurant. Having to go across to the complex over the road to dine in a chaotic buffet style restaurant was a let down. As the entry to our Bryce Canyon experience, this was, however, a minor issue. Bryce was awesome.

"Bryce Canyon adventure"

colindP1449JR, Melbourne, Australia 02/11/2017

Great Hotel! Perfect location to explore Bryce Canyon and the route to Grand Staircase up to Boulder for a day trip. Being off season, the pool and many stores around were closed but I aim to return in Summer for more activity and time to explore. Pool was closed but had the potential for a great time in the sun. Choice of an outdoor pool at the BW or the indoor pool at Ruby's was great. Internet was super fast! Will stay again when I am next back.

"Great Place!"

Leolady54, Kent, Washington 01/11/2017

Everything about this hotel is Top Notch, great location, clean, friendly & helpful staff, generous breakfast, very nice spacious rooms. We had a wonderful stay here. Pretty pricey during peak season, but off season it's a great value.

"bryce canyon getaway"

progo2014, Williamsburg, Virginia 31/10/2017

this hotel is really great. i would recommend it without reservations if only the beds were comfortable. the hotel itself is nice looking, clean and close to bryce. the breakfast buffet is great with lots of selection and good service. it's just the beds....

"The best location to stay and visit Zion!"

th85hl87, San Jose, CA 31/10/2017

We booked a suite for our visit at Zion in early October for 3 nights. We chose this hotel after reading all the reviews of hotels around the park - despite the high cost. The suite was spacious. There was a double sink in the bathroom and the bathtub was separated by a door. The location was excellent, a short 5- 10 minutes drive to the park entrance. Everyday, we were able to come back to the hotel for an afternoon rest before heading out again. The hotel was new compared to the BW Ruby's Inn across the street. We came there for dinner since it was the closest eating place. Overall, we were happy with our stay. The beautifully decorated lobby, cleanliness, professional attitude of the staffs... Breakfast was the weakest point. We looked at the same items every morning. No hot waffles, yogurt, or boiled eggs if you like them.

"Great place to stay"

gin1948, Bangor, Maine 26/10/2017

When in the Bryce area this is a great place to stay. Super breakfast lots of items to choose from and also quite good,internet was adequate and a very nice clean room that was well organized Staff was also very welcoming and friendly.

"Would Stay Here Again"

Christine F, Valhalla, New York 26/10/2017

We spent two nights here and were very pleased. We had the option to check in early online. However, our room was not ready upon arrival, hence our key could not be given to us (why the option then to check in early?), but we headed into the park, had lunch at the lodge, and walked around the rim. When we returned, the young woman at the front desk was a little confused that I had already checked in and was needing my key, but she figured it out. We had a large king room with a very spacious sink area. The room was quiet and comfortable. The complimentary breakfast was very good. It is set up buffet style with plenty to choose from. The dining area is very large with most finding an available table with no problem. The hotel is just down the road from the park entrance and very convenient to area restaurants (though not too many to choose from). I would stay here again if ever visiting Bryce.

"Favorite of our Utah trip"

GetALife56, Lincoln, Delaware 26/10/2017

We booked 8 different hotels for our Utah national parks/Monument Valley trip. This was our favorite. We had a very spacious suite and large bathroom. The front desk was very knowledgeable, and the lobby had a cozy fireplace going. They hand out Cliff bars for snacks, and we had a full breakfast that hit the spot before we hit the trails. Close to Bryce NP entrance. The restaurant was not open for lunch or dinner. There weren't many choices in Bryce Canyon City this time of year. We ate in the room.


and13Tenby, Pembrokeshire, United Kingdom 25/10/2017

We had a warm welcome from reception. The lady at check in told us about the hotel and its amenities. This is a large hotel. Our room was large and very comfortable, the king size bed super comfortable. The room had a desk, office chair and a dining type chair. There was a fridge, microwave and TV. The bathroom was spacious with his and hers handbasins. The were the usual toiletries, hairdryer and good towels. Breakfast was very good with everything you could wish for. Breakfast was the only meal served during our stay. There was complimentary coffee, water and Cliff bars available all day. The shuttle and tour buses into Bryce Canyon NP stop just outside the hotel. We enjoyed our stay very much and would definitely stay here again.

"Great Location Close to Bryce National Park"

pcbc17, Mundelein, Illinois 25/10/2017

My husband and I stayed here for one night after visiting Bryce National Park. We were very pleased. Nice hotel! Room was clean and comfortable. Staff was friendly and helpful. Breakfast buffet was very good. We recommend this hotel. It is not cheap but not much is out there. We would stay again. Dinner across the street at Ruby's was convenient and good as well.

"The hotel to choose in Bryce"

subica, San Jose, California 19/10/2017

Good location just outside of Bryce National park. It appears to be the newest of the hotels in the area. Beautiful lobby with 40ft tall ceilings and a central fire place. The Lobby is where the free breakfast is served. They have a lot of seating but it does get busy in the morning. Tery to get a room in the main buildings. Lots of parking just outside your room. They have a shuttle that will take you to the restaurants across the street. There are some propane firepits near the pool.

"Wonderful four night stay"

Gilbert W, Prescott, United States 18/10/2017

Second time I have stayed at this Best Western and found it to be the best of this hotels chain. Plenty of light in the room, nice higher toilets, comfortable beds and very clean. Employees were very helpful. Will return next time I visit the Bryce N.P. area.

"Visit to Bryce National Park"

rdp6804, Walkersville, Maryland 18/10/2017

Given other choices in the Bryce Park area this hotel offered the best accommodations we were looking for. Highly recommend this hotel. Great location to many local amenities. Hotel was well kept and clearly the best hotel in the area. Enjoyed our stay.

"Upscale Best Western"

Coop228, West Buxton, Maine 16/10/2017

Nice first impression. Great lobby with fireplace accessible from both sides. Rooms are nice. Large. Bathroom has double sink area outside of toilet and shower area. Beds very comfortable. Everything is super clean. Great choice at a reasonable price. Would definitely stay again if in the area. Location is one mile out of the park.

"Great location but aged a bit."

4BandE, Pleasanton, California 15/10/2017

First off, the location couldn't be better. Very close to Bryce Canyon entrance and other stores. Ample parking and the breakfast selection was awesome - many items to choose from. The room itself is outdated. When you enter and turn on the lights, you immediately get an old time feel with dim lighting due to the compact florescent bulbs still being used. It will take a few minutes to get the lights up to full brightness. The wall air conditioner is loud. We could easily hear the other people in the room next door through the lockout door (perhaps better insulation is needed). As with many hotels, expect a full size/double bed as opposed to a queen, but the beds were comfortable. There is also a decent size refrigerator in the room.

"Bryce Canyon"

Nan Y, Red Lodge, Montana 11/10/2017

We arrived without a reservation and this was the last room in town. The hotel is very nice and the room we had was huge. You could probably fit two normal size rooms into it. It had all the amenities we needed and a superb breakfast. The staff was very friendly and helpful. Except for the price we would stay there again.


User 11/10/2017

Just checked out of Bryce Canyon. Room was clean, front desk very helpful, Dustin especially, who followed up quickly to see if the 2 requests I had made were taken care of. Can't say that about the manager, who never called me to address a complaint I had. When a sign at check in says it's Best Western policy to address any problem right away, he did not. I booked a two room Queen suite. The bed was very small, not a traditional Queen size as I sleep in one at home. Pillows were a little bigger than a couch throw pillow, not a queen size or even standard size pillow. Breakfast was ok. Lounge area with fire was pretty. There are limited options to stay if you want to be near to the entrance of Bryce, and hardly any dining options either, so be prepared. But Bryce Canyon is spectacular and well worth the trip. I am giving this a 3 star rating because of the cleanliness of the room and Dustin. Other than that no big deal. The Best Western in Arches was a far better property.

"2 nights at Best Western Bryce Canyon"

PatRick5355, East Freetown, Massachusetts 10/10/2017

A little pricey but check in was quick, breakfast was great. Room was quiet. Bed a little too hard for me but hubby was fine. Good location. Walked to Ebenezer's for a great cowboy show. Shuttle came to hotel.

"Close to Bryce Canyon National Park "

Raymond N, Milton Freewater, Oregon 09/10/2017

Very nice hotel, with large breakfast available. Bryce Canyon National Park shuttle operates close and restaurants just across the road. Best Western alway clean rooms and great staff. Gift shops in walking distance.

"Carlo's review"

carlogZ8239UG, SANDY, United States 09/10/2017

Nothing really noteworthy regarding our stay at this particular BW, but it was very clean, breakfast included was great, close to the park, would definitely stay there again. No problems encountered, plenty of free parking, close to everything. A great place to stay if you are visiting Bryce Canyon National Park.

"Great Stay for Bryce Canyon"

Judy B, Onalaska, Wisconsin 28/09/2017

Perfect location for enjoying Bryce Canyon for one night. Located directly outside gate, new property, well-built, not as crowded as Ruby's Inn , across the street. Nice breakfast and lobby areas, outdoor pool, large rooms. Only problem is not many options for dinner in the area.

"Our favorite in the area"

Gary W, St. George, Utah 28/09/2017

There are several places to stay in this area. Ruby's probably owns most of them in Bryce Canyon City. We like this one because it is newer than most and breakfast is included. The only downside is it is pretty pricey during the busy season, but that is to be expected when you are one of the most conveniently located to the main attraction out in the middle of nowhere with very little competition.

"Not bad"

Seema S, San Francisco, California 24/09/2017

The hotel itself is pretty nice and the rooms are fairly generous in size. But there are no food and drink options for dinner. The places around the hotel all had horrible reviews so we ended up getting hot pockets from the cold case. The breakfast buffet was pretty good though. It is pretty expensive all things considered.

"We had a Grand Vacation!"

CrankingChick, Tucson, Arizona 23/09/2017

We stayed at this hotel for 2 nights while visiting Bryce Canyon because we wanted to be close by the park entrance. I think the same company "Ruby's Inn" owns all the services there at Bryce City so there is not a lot of competition. Lodging includes an RV park/campground, Bryce View Lodge, Best Western Ruby's Inn and this hotel - Best Western Bryce Canyon Grand. Be careful reading reviews, because it looks like some reviewers are mixing the hotels up. Of those choices, the Grand Hotel appears to be the nicest/newest or most luxurious choice, so it's probably also the most expensive. It did cost more than other hotels not located next to a National Park, but we have stayed at other hotels and lodges both inside and adjacent to National Parks and the rate for this hotel was not out of line in comparison. Overall, we were quite satisfied with the stay and enjoyed our visit. There is a shuttle that stops on the main road at Ruby's Inn and goes into the park to the lodge, visitor center and the most popular viewpoints (but note that shuttles do not go any further south than Bryce/Paria points). There's also a paved bike path that goes from the hotels into the park (rentals available), or you can book a horseback ride or ATV tour. The quality of our "grand" room was similar to Hampton Inn by Hilton; we had a comfortable king bed, writing desk, easy chair with ottoman, side tables with lamps, refrigerator and microwave, and plenty of outlets to charge our camera and cell batteries. The bathroom had 2 sink basins which sped up our preparation time in the mornings. We had asked for a wheelchair-accessible ADA room and were assigned #3143, which had a tub with grab-bars and a hand-held shower sprayer. We requested a seat for the tub and were promptly delivered a small plastic stool with no back. I asked for something sturdier but was told that is all they have. Unfortunately, it's too small and unstable for someone who cannot stand and needs to slide onto it - I lost my balance, tipped and hit my head. I discussed the incident with the desk staff upon check-out and recommended that they obtain a shower transfer bench with an arm and back which would be much more stable, safer, usable by all their guests, and still costs $100 or less. The young woman did not seem very interested or concerned, however. Room 3143 had a couple of noise issues: the HVAC unit was loud when it cycled on, and the room is across from the elevators, so we could hear people talking in the hallway while they waited for the elevator cars, and the clunk-clunk of their luggage wheels as they rolled on and off. The included breakfast was fine; we did not have to wait in line (at 6am) to be seated and they had a good assortment of foods, including healthy items like oatmeal, fruit and yogurt. The dining area was busy with the bus tour groups that were preparing to depart, but staff was staying on top of it and kept the tables cleared and buffet stocked. Other amenities included an attractive sitting area in the lobby, a small shop of snacks and necessities, a small fitness room, an outdoor pool, computers for guest use, and a large coin-op laundry room. Be aware that there are not a lot of places to eat in the area, and I think this hotel only serves breakfast. Across the parking area on the other side of the Bryce View Lodge there's Ebenezer's Barn & Grill, which is a cowboy dinner show with music (evenings-tickets/reservations required). Ruby's Inn (down the hill and across the road, walking distance for most) has a restaurant, a fast food place next door, and a small grocery (caution: we paid almost $30 for 4 cups of yogurt and 1.5 lbs. of fruit). There's a Subway a mile up the road at the junction with UT12, and the Lodge inside the park also has a restaurant (may need a reservation for dinner). We ate lunch at the park lodge and were satisfied with the food and prices. There is a Sinclair fuel station with a garage and car wash near the hotel. TIP: If you want souvenirs, items inside the park at the lodge gift shop or visitor center may be more reasonable than the store at Ruby's Inn.

"Never stayed here but charged for a night"

Miamitraveler_10, Miami 23/09/2017

I attempted to make a reservation at the Bryce Canyon BW but the system knocked me out. I never received a confirmation, so I didn't know a reservation had been made. Then my plans changed and I never followed up to try to make the reservation again. They never sent me one of those reminders or an email about checking in on-line the day before. When I got a charge on my credit card for one night's stay, I called the hotel. At first, they couldn't find my reservation, but then they located it. They couldn't explain what happened or why I didn't receive a confirmation or any of the above reminders, but they refused to issue me a refund. I have written to corporate HQ and asked for a refund but have not received a response to date. It appears their system failed and I am on the hook for $213.

rubysinn_management, General Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Please contact the hotel as your reservation cannot be accessed by your screen name to address this matter. I would be happy to discuss this with you.

"Good choice for Bryce Canyon"

Alastair A, London 20/09/2017

Unlike Zion or Arches or Canyonlands national parks, Bryce Canyon doesn't have an established town near its entrance which means that accommodation options outside the park are few. The Best Western Plus is a comfortable (seemingly brand new) and spotlessly clean hotel a few minutes drive from the park entrance with a heated pool. The staff were very friendly and helpful. Note that this hotel clearly caters to large groups and in the morning the breakfast area gets completely jammed. The hotel doesn't have a bar or restaurant, and options in the 'town' of Bryce Canyon are limited (especially for alcohol). The floors of the hotel are also flimsy- the person upstairs from us kept clumping around in the night and made it difficult to sleep. The room rate was higher than we expected, but given the limited options in Bryce Canyon and having travelled through the other national parks in Utah and witnessed that September is a very busy month, it was fair.

"Pretty Good Place to Stop"

HistoryBuff13, Rochester, NY 17/09/2017

This was mostly a nice stop on our bus tour. Rooms were fairly modern, clean, and well laid out. There were 2 sinks outside the toilet area. Beds were comfortable. They provided us with a good map of the layout of the establishment, so we were able to easily find the laundry room. A comment on the laundry room - it is not 24/7 so you will be forced to spend some of your quality vacation time doing your laundry. On the flip side there were (I think) 4 washers and 6 dryers, but there was still a waiting line to use them. We had a problem with one of the dryers, but they refunded our money, no questions asked. There was a fire pit near the pool where we held a little party for our tour group. Breakfast the next morning was good, but slightly disorganized. Cream was in a line before you got to the coffee. Syrup for pancakes was not near the pancakes. We had a hard time finding butter. Still, we had a good breakfast. Staff was helpful - provided rolls of quarters for laundry and refund for broken dryer. Also there is a grocery store across the street if you just want some sandwiches for a meal (about a 5 minute walk).

"Great Place to Stay"

Mike V, Carlstadt, New Jersey 13/09/2017

We were very impresssed our room. It was very large and clean. Staff is extremely friendly and helpful. And it's very close the Bryce Canyon. Also don't miss the country show next door at Ebenezers BBQ.

"Great place to stay in Bryce Canyon"

User 12/09/2017

Good hotel with spacious rooms and a great breakfast buffet. Hotel is easy to find and is very close to all the businesses in Bryce Canyon. Loved the free coffee in the Lobby each day all day. One thing that was particularly special is the shuttle bus stop across the parking lot to all that Bryce had to offer.

"Bad Choice"

judywW6967TK, Columbia Mo, United States 11/09/2017

Room was noisy, management not helpful in correcting the problem. Very dissappointing. Location was good, hotel was modern but poorly built (noisy between floors). Breakfast was okay but dining area was packed, no place to sit.

rubysinn_management, General Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
We did offer to move you to a top floor to ensure that the guests above you did not disturb you. I still feel this was the best option since there was no guarantee that if we moved the guests above you, that the next guests would not disturb you in the same way. I apologize that this was not satisfactory as a solution for you.

"Can't beat it!"

timberline, Colorado 10/09/2017

Have stayed here ever since it opened, both in the summer and the winter, and look forward to every visit. Go snowshoeing in the winter and you pretty much have it to yourself, which is totally different than being there in the summer. Great accommodations and hospitality for everyone there.

"Loved this hotel"

JQWD, South Dakota 08/09/2017

I thought this room was a great value. The front desk staff was great upon arrival. I feeling a bit rough from the heat and the woman at check in reminded me about the importance of hydration at this altitude. They had a small sundry offering for sale there and I was able to quickly get checked in, get hydrated and relax. There were double sinks in our room and I love double sinks when traveling. We each get our own! I would love it if they would add makeup remover sheets in their complimentary items. The bed was super comfortable. Tried out the pool and the hot tub one evening and both were great. Lots of European travelers there at the time. Very nice. Breakfast was plentiful and efficient. You pay for the buffet and the next day we went to Ruby's restaurant across the way and that was just as good and fast. Go outside at night and marvel at how black the sky is. What a great feeling. Definitely a place I would come back to.

"A Plus Grand Hotel with no restaurant to dine in !"

travellalone, Canada 07/09/2017

We were looking forward to spending a night at Bryce Canyon. This hotel is quite close to the Park Entrance. We did not dislike anything about this hotel. However, we were very disappointed to know that this hotel had no restaurant (although breakfast is served) and we needed to go out to the market place for dining. It is a very small place consisting of a big General Store and a few gift shops, not far from the hotel. But we drove from Las Vegas via Zion National Park and had a long day. We just wanted to relax over a few drinks and have our dinner at the hotel. But we had to go out again much against our will as we needed to eat something. This practically ruined our stay at this hotel.

"Pleasant hotel in wonderful location"

David_London8, London, United Kingdom 07/09/2017

We enjoyed our stay here - a pleasant hotel in a really wonderful location. We had Cowboys Supper across the road and there is a very good shop next door for gifts. The breakfast was substantial and the staff helpful. Thank you.

"Very bad front desk service"

samyukdhaj, Cupertino, United States 05/09/2017

In spite of my reservation made through Expedia, the staff at the hotel canceled my reservation. The reason for the action was that my credit card provided at the time of my booking through Expedia is not valid anymore. I agree on that but they should have intimated us on the cancel of reservation or asked us for a valid credit card credentials. We reached there at 11 pm in the night. Then when I pulled out my reservation details they said it is not valid anymore and it has been canceled. The service person was again very rude and not helpful. So then I continued to ask her whether there is a vacancy. She said yes we are vacant but the prices have gone up very high. Then when my spouse stepped in I informed about the situation while she stood and listened to us speak to each other. Then she intruded to say there is a vacancy and I can do the same price as that of your reservation. Also continued to say now the money goes straight to Best Western and not via Expedia. Insane! If they didn't want reservations through Expedia they could have just not listed their hotel. Whatever be it they could have emailed us or called on the cancellation of the reservation. Emails are sent out for reviews !!!

rubysinn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
I apologize for the way this situation was handled on your arrival and will be addressing your comments with the Front Desk Agent. I hope that the rest of your stay met your expectation and yo were able to enjoy your time in Bryce Canyon National Park.

"Not happy with the staff"

12hasheme, Salt Lake City, United States 05/09/2017

At best average. The hotel is nice but the employees behind the counter for check in were not friendly at all. They did not like questions and did their best to get rid of you as fast as possible. We asked questions about places to see and was quickly told to go to the visitor center. Breakfast was good. Rooms were clean. They just need to hire more friendly and helpful employees to help people for check in and check out.

"Gem near Bryce Canyon"

Eric B, Gilbert, Arizona, United States 04/09/2017

This hotel is pricey (all are in that area) but was worth it. I take back all the things I have said and thought about Best Western in the past (this is not your mother's Best Western). The hotel was spotless. The staff was awesome. It was one of the biggest rooms I have had in a hotel in years. I would strongly recommend it!!

"Could not ask for more."

Jon K, Enfield, New Hampshire 31/08/2017

4/5 only because this is not the most high end hotel. Experience was fantastic. Close to a Bryce, in fact the free Bryce shuttle stops at the hotel. Staff were very nice a professional. Has a laundry which is extremely useful. Pool and hot tub were clean, large, and much appreciated. Room was huge and included two beds and pull out couch, so great for multiple kids. Walking distance to rodeo, touristic shopping, and food options (but better food a short drive away). Had to leave before free breakfast but I assume it was also more than fine. Would definitely stay there again!

"Nicest of the Close Hotels, But They're All Owned By the Same Group"

Kate W, Cincinnati, Ohio 31/08/2017

When you visit Bryce Canyon, if you want to stay nearby, you must participate in a local monopoly of sorts. Everything is associated and a little tricky tacky. It's fine, but definitely a focus on theme over quality. The hotel itself is very nice. The breakfast buffet is big but a little average in food quality. I would definitely stay again for proximity to the park, but would pick more uniqueness if I had the option.

"Great hotel, great breakfast"

Danishgirl1974, Herning, Denmark 31/08/2017

The best hotel if visiting Bryce Canyon. Pleasant location with nice surroundings. Perfectly located outside the park, easy to find and lots of parking spaces. Nice and large room - very clean. A huge delicious breakfast which is rarely found at hotels near national parks.

"Best Western Plus in Bryce Canyon"

layneo944, Fentress, United States 30/08/2017

This hotel was up to standards of a large city hotel. The staff was great and the room was large and extremely comfortable. The full breakfast was a perk although the scrambled eggs needed a refill when I was serving myself. they did refill shortly after.

"Excellent value"

jbarrier, Morganton, North Carolina 29/08/2017

Stayed here one night mid-week preparing to enter Bryce Canyon for a backpacking trip. Booked the room the day that we arrived with no problems. Very resonably priced, very clean and an exceptional included breakfast buffet. Close proximity to Bryce Canyon NP is a huge plus.

"Close to Bryce Canyon"

Hersheyknikki, Hershey, Pennsylvania 24/08/2017

Hotel is fairly new and very close to the entrance of Bryce, the shuttle parking, a few restaurants, the rodeo and the dinner show. Breakfast is one of the largest I have ever seen with plenty of seating. Staff is friendly and helpful. Great place to stay.

"Waste of Money: No where decent to eat!"

User 23/08/2017

Utterly disappointed!!! Have to walk 1/4 mile to my room due to NO PARKING LOT near my room. Basically paid $350 for a "glorified motel" that has a restaurant that closes at 9:30AM (yes: AM!!). No room service, obviously!! WTF?!! Only restaurants nearby are not close enough to walk easily to - AND they have the WORST ratings in the state. Am beyond livid that we have to stay here; likely will be eating the snacks I brought in the car for dinner rather than the disgusting food served nearby. Stay Away!!!

"Good stay"

Michelle J, New York City, New York 22/08/2017

The front desk was very accommodating when I arrived at 5am and let us check out late (due to a flight delay I had). Very comfortable room and the breakfast was good as well. Lots of options for continental breakfast.

"Good average"

User 19/08/2017

The best Western at the entrance of Bryce canyon park. Not so bad, even if it doesn't have a lot of charm. The pool is welcome on hot days. Breakfast room is way too small, but the service is very fast to keep everything available. Impressive.

"Clean and comfortable"

YoshiDus, Earth, Texas 18/08/2017

There are not many options to stay around Bryce. The BW Grand is a fairly large and newer hotel on the left side of the street leading to the National Park. Check-in was smooth and staff friendly. The rooms are average but immaculate clean and spacious. Breakfast is included but during certain times it can get crowded. Overall we had pleasant stay.

"Nightmare breakfast buffet"

TexasLonghorn6, Austin, TX 13/08/2017

There are limited options in Bryce Canyon. The Best Western is a big, clean hotel that is very convenient to the park. My complaint is the free breakfast buffet in the morning. It was an absolute mob scene, with people picking over everything like vultures and they had to open the conference rooms for extra tables since the lobby dining room was so packed. It was disturbing watching kids grab things and put them back, yuck. I'd stay at the hotel but avoid the breakfast!!!

"Great location and good experience"

richardi217, Wellington, United States 11/08/2017

We were lucky to stay at this hotel. The location was perfect. There was a Rodeo show next to it, but too bad that it was cancel due to the rain. However, we did the dinner show instead which is a two minutes walk from the hotel. We booked a horse back riding tour which turned out to be very closed by. The breakfast was too crowded, but the staffs were very nice and redirected guests to sit in another two conference rooms. We didn't have to wait.

"Room was average, pull out was terrible"

MMTP, NY 09/08/2017

Pretty standard room, pull out was very uncomfortable, pool is not large enough for the amount of rooms they have. There was not enough seating around the pool. Very crowded. Breakfast was delicious. Everything was cooked perfectly and very tasty.

"This hotel advertises being close to the Canyon. Many hotels are equally as close and not as expensive. The staff was no"

elidakauffman, Bala Cynwyd, Pennsylvania 08/08/2017

The hotel advertises being close to Bryce Canyon. There are many hotels that are equally as close and not as expensive. The staff was not able to fix the broken remote. We kept losing Internet connection. Food in the lobby was very overpriced.

rubysinn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for sharing your experience during your recent stay. We will be sharing your comments with staff and management to make improvements and corrections that can enhance the stay of future guests.

"Very good hotel"

cjobard, Plaisance-du-Touch, France 07/08/2017

We reserved a family room the room was spacious, clean and well equiped. Very quiet. Children enjoyed the nice outside swimming pool. Very good breakfast with a lot of choices It's very close to Bryce Canyon so ideal to discover it

"Mixed thoughts"

Tim F, Ringwood, United Kingdom 06/08/2017

On the plus side the bedroom was superb, we had one with two king beds, and masses of space. The pool was "ok" - photos make it look nicer! I'd read other reviews about disinterested/rude front of house staff - they weren't! Very welcoming, very helpful. Access to Bryce is easy. The big downside is the food and drink situation. The hotel (which is massive) bizarrely only serves a buffet breakfast, no lunch or dinner, and orang even have a bar. You have to go over to Ruby's.........which is "ok". The breakfast is like a rugby ruck. Hundreds of people trying to grab food from an inadequately sized buffet area. Breakfast staff were clearly completely disengaged, just seeing the experience as a process, clearing tables as quickly as possible, poor English ability in many of them. The hot food was disgusting - a long time since I've seen a mountain of scrambled egg which tasted like it was made from a catering egg powder. No fresh eggs or anything made fresh to order. I very much doubt this review will be read or acted upon by Best Western or the owners as they have a completely monopoly of Bryce, Ruby's under same ownership.

"Mass hotel with lack of facilities"

Zondagjes, Shanghai, China 05/08/2017

A very basic way too busy and too expensive for what you get mediocre hotel. Rooms are ok and internet is very good. Breakfast is a disaster with too many people and long waiting lines. No fresh fruit or yoghurts, all pre-produced fast foods, not enough elevators, no restaurant, fitness is a joke with just a few machines. Never again!

rubysinn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this review
Thank you for your comments and accept our apologies for not meeting your expectations. I will address your comments about the breakfast manager as we do have fresh fruit and yogurt available. There are some physical issues that you mentioned about the building that cannot be changed but we will address the lack of machines in the fitness center.

"Probably the best hotel in the Bryce Canyon area"

ajfvr, London 03/08/2017

When i booked the vacation there was very little choice but this place looked decent. The rooms with 2 queens was a good size and there was a nice pool. The only downside is that there was not enough seating for the size of the hotel and we couldn't get a lounger and once we did, we saw many other families coming and then leaving for the lack of seats. The same the breakfast which is comprehensive, but tables were hard to come by and most days they have to use an overspill area in a conference room.

"Outstanding in every possible way."

327ralphg, Bryce Canyon, United States 03/08/2017

A excellent friendly,clean, and fun stay. My wife left some things behind and they were right on the job getting them returned. This was a real surprise because we had written them off. Also the food was excellent.. Thank you for a great stay.

"Place to Stay When Visiting Bryce Canyon"

User 03/08/2017

All around a very good place to stay when visiting Bryce. Hotel staff were friendly and helpful. Rooms were large and clean. Nice pool and breakfast. Great location. Yadda yadda yadda. End of report. That's all.

"Great Place to stay"

Rose K, New London, CT 02/08/2017

Great place! Clean, convenient, staff were pleasant, helpful and attentive. Rooms well appointed and comfortable. Walking distance to shops and restaurants. Provides shuttle service if you choose not to walk.

"Excellent !"

Jean Michel B, TIGNES 01/08/2017

The hotel is very well situated (close to the national park, restaurants and gift shops). The personnel is very efficient and available. Rooms, restaurant, ... are very clean and pleasant. The breakfast was very convenient, with a good choice for every kind of taste !

"One of the two hotels near Bruce National Park"

Allan K, East Brunswick, New Jersey 26/07/2017

Your choices are limited in the area around Bryce. This hotel was 2 miles from the entrance to the park. Clean, with good service and a very good breakfast included. The price of the hotel is befitting one where there are few options.

"Great location for Bryce National Park"

789briann, Phoenix, Arizona 25/07/2017

The check-in was efficient. The room was well equipped and quiet. The pool was a little cool, but my grandson enjoyed it immensely. The breakfast choices were to our liking and timely. The checkout process was efficient.

"Great for Family"

jamesmQ9266SJ, Rochester, United States 22/07/2017

This stay was great for a family. 5 people on internet no problem, pool and hot tub. Restaurants across street. Clean, good views. Breakfast was a full buffet, food tasted great! I would recommend staying here!

"Beautiful property in a very beautiful location"

266davidpaull, Vancouver, United States 22/07/2017

This property comes pretty close at recreating the grand lodge appearance of some of the national parks. Very comfortable, lot's of amenities. They are Ruby's second property here at Bryce and will therefore steer you to their restaurants. We decided to try Foster's Steakhouse 2 miles back down the highway and enjoyed both their service and food. The Bryce Canyon shuttle bus will pick you up in front of this hotel. :-)

"Good place to stay"

Z5805BDcarolyns, Woodlawn, TN, United States 22/07/2017

Comfortable quiet clean room. Good breakfast. Beautiful scenery around hotel. Staff very helpful and friendly. Several restaurants and shops close to hotel. Several events (rodeo) held close to hotel. Would recommend it to friends.

"Good hotel outsize of Bryce"

Don D, Brookfield, Wisconsin 20/07/2017

This is a high volume hotel and the staff is prepared to handle crowds. Our room was really large; the hotel works well for families of 4-5. The hotel is well maintained and the common areas are bright and inviting. The breakfast is typical. There are not a lot of dining options in Bryce Canyon City.

"Convenient hotel to Bryce Canyon National Park"

twobacks, Sandy, UT 20/07/2017

I stayed at this hotel while touring Bryce Canyon National Park. The hotel is a short drive to restaurants and shops, and the bus terminal for transportation within the park. The free breakfast was excellent. I had a nice quiet room for sleeping each night.

"A good place to rest"

Patrik D, Copenhagen, Denmark 20/07/2017

A very good hotel just outside of Bryce Canyon. You can walk to restaurants near by. Free breakfast buffet. Great small pool -- which is nice after a hiking tour in Bryce Canyon. Good large hotel room - two very comfortable beds.

"Bucket List"

Gary S, Nashville, Tennessee 19/07/2017

Very nice and clean. The room had plenty of room. The bathroom was big as well. It is located close to the canyon and that was great. Breakfast buffet was huge, best we have seen! The staff was friendly.


Leo M, Philadelphia, Pennsylvania 19/07/2017

Room was clean, staff was friendly and attentive . I have been for years a Marriott guy and they had none up there so this was the second best option , prob the best in town. So not quiet what I am used to but it did the job. A good choice when there are few options. Other hotels available are more like motels . Yes I recommend, since the reason you are here is not the hotel.

"Good standard motel room, expensive eating places and grocery store "

claire58, Australia 13/07/2017

We stayed in a ground floor Lakeview room with 2 queen beds. The room was a typical motel room size with the 2 beds, small round coffee table, desk and chest. It had a fridge and microwave. The bathroom set up was good with twin sinks outside the main bathroom. Room servicing was good. We got some noise from rooms above and beside us but nothing out the norm. There was also some noise during our stay from works on site (trenching and also briefly pressure washing). This is a large operation. There are multiple accomodation blocks containing ground and first floor rooms. The site is a strange layout, with motel blocks arranged in a random seeming pattern with no landscaping between them. There are 3 eating places on site ranging from fast food to restaurant fare but all are priced at a premium. The grocery store carries a reasonable selection of supplies but again prices are expensive. It is a convenient location close to Bryce Canyon with a shuttle stop on site as well as facilities such as pool, launderette and gift shops but be prepared to pay more for eating out and groceries than in Springdale by Zion.

"Pleasantly Surprised!"

User 13/07/2017

We had never stayed at a Best Western and we typically travel one month every year with our family. There were not many hotels to choose from outside of Bryce Canyon, so we went with this Best Western Plus. Our family with kids ages 17, 13, and 9 were pleasantly surprised when we arrived. The check in process was fast and easy, our room was large and clean. It is not a brand new hotel, but they keep it well maintained and clean. Some of the hallways could use a little sprucing up, but it was better than anything else around and offered a very good breakfast with options for everyone. Breakfast can be quite crowded early in the morning, but we were able to find a table pretty quickly. I would recommend this hotel to anyone visiting Bryce Canyon who is looking for a Hilton or Marriott experience, but wants to be close to the park.

"Best Best Western"

GJ933, New York 12/07/2017

I had the standard Best western in my mind when arriving here - it is so much nicer. Of the hotels that are close to Bryce, this is definitely the nicest one. The lobby is large and welcoming. Our room was very large and it nice to have double sinks and a large counter as part of the bathroom area. Nice room and bathroom amenities were included. Breakfast is included and it's pretty good - nice selection, just not the highest quality. They have a good pool area which is great after a day of hiking Bryce. The elevator is very slow, so my advice would be to get a room on the first floor (we were on the 4th floor).

"Good location for a visit to the Bryce Canyon"

gilardoni, Mandello del Lario, Italy 12/07/2017

The hotel per se doesn't offer much of a service: not even luggage delivery to the rooms. We had room 3311 and was very big and clean. Basic. The breakfast decent, only buffet. The staff is not the most friendly.

"Great stay 5 minutes from the heart of the Hoodoos!"

andrewpG5068JN, Howell, United States 12/07/2017

Beautiful modern hotel located just 5 minutes from the visitor center! Beautiful outdoor pool too! We were also happy that we didn't feel like we were overcrowded in the hotel lobby OR room! Great job!

"Great choice near Bryce"

Pullinouttaheretowin, Boston, Massachusetts 06/07/2017

I and very glad that we wound up at here instead of Ruby's (which is sort of a zoo) quiet, amazing free breakfast, very large comfortable rooms and sinks outside the bathroom (key for a family). Fitness center sort of nothing but I suppose everyone is hiking so not that important. Pool is nice but small. Great value for its proximity to the Park.

"You can't beat the location!"

meredithg72, San Diego, California 06/07/2017

The location to the park is worth the extra money you might want to save on a hotel. Plus you get an excellent breakfast each morning, soil you have a family you will save money there. It's located next to the shuttle system, but we were able to drive in and out of the park with ease. Get a year pass for sure, for $85 saves a ton instead of paying $30 each time. The only complaint I'd have is the pool was dirty, but we were there during the Brian Head fires and lots of wind so that could explain that. We drove outside of the park for other dinner options, but there are lots of places in walking distance from the hotel. Ruby's inn has everything you really need, even a Utah alcohol store in the Lobby from 10 to 10 except Saturdays and Sundays, so if you want a bottle of wine or mixed drinks for you room instead of 3.2% beer, go to Ruby's front desk and they will hook you up.

"Great hotel right next to Bryce Canyon National Park"

User 05/07/2017

Comfortable, nicely decorated, spacious hotel right by the entrance to Bryce National Park. Located in the town center by the restaurants and gift shops. Couldn't have asked for a better location for the price!

"Bryce Canyon"

Hokiefan2010, Blacksburg, Virginia 04/07/2017

Really enjoyed our stay in Bryce Canyon. Hotel was great. Really enjoyed the breakfast. We took ATV ride around Canyon. Ride horses through Red Canyon, visited Bryce Canyon. Saw the rodeo and the cowboy dinner show. Had a great time in Bryce

"Great hotel, breakfast and staff"

osucb, Allen, Texas 04/07/2017

Our family of five stayed in a suite for one night and it was the best hotel we have had on our two week vacation. The room was very spacious, the bathroom had two sinks and was separate from the toilet and shower. The free hot breakfast buffet was great! The staff were very friendly. Specifically, Harold asked about our trip, where we were from, and told us all about his life in retirement. Would definitely recommend this hotel!

"Great location Very comfortable"

alistairbudd, Berkhamsted, United Kingdom 30/06/2017

The perfect location for a visit to Bryce .2 minutes walk to the shuttle bus . Very comfortable rooms in what is a pretty new hotel . Simple but perfectly good complimentary breakfast . Several eating options within a short walk and a couple of other a short drive away . The only real disappointment was the pool which is very small

"Off to a rocky start"

tmmrd, NJ 28/06/2017

Room was OK. Tried to check in early and was looked at like a two headed snake. Apparently they never heard of early check in/people arriving early even though this is clearly a place that people are driving from other locales. Wouldn't check us in - Maybe mgmt should set up so when people arrive early, housekeeping can bump up in the queue to fix the room. PS: We are BW platinum members - guess that means nothing. Other than that OK. Place is clean. Walls are thin and I could hear the guy in the next room farting. Breakfast buffet is OK/edible, but no restaurant/bar. Food is worse than bad everywhere. Best meal we had was at Subway and no bar in town. Best bet is to stay out of Bryce all together.

"Huge room "

NettyA, Brisbane, Australia 28/06/2017

This was our most expensive accommodation on our road trip but also had the biggest room. It was very comfortable with two queen beds and a large sitting area with comfy lounge chairs. There were also two suitcase stands - most places we stayed at only had one. A buffet breakfast was included. It was the standard breakfast - nothing special but good to have as there aren't any decent cafes or restaurants within walking distance. The hotel doesn't serve dinner or lunch and we were given a suggestion to go across the road to the Ruby's area. There wasn't much choice and Ruby's was noisy and pricey for what was on offer. So we drove onto the highway and had a nice meal at Fosters. There is a small fitness centre and a swimming pool. Staff were very friendly and helpful. The instant checkout was efficient. One bugbear in all the places we stayed, except one, is the disposable cups. Glad we brought our keep cups with us!

"Bryce Canyon hotel option"

Cindy N, Portland, Oregon 27/06/2017

This is a good option if you cannot get into Bryce Canyon Lodge inside the park. The town itself is not much to speak of, but Bryce National Park is worth a visit. The hotel has nice beds and a little more spacious than other hotels. We had the deluxe double queen suite.

"A Fantastic Stay with A Great Breakfast"

ElmurFud, Hollywood, FL 25/06/2017

My family of 5 (14,12,12) stayed here for 2 nights while visiting Bryce. The hotel looked very new. Our room was quite large (it was the Queen Suite), very clean and comfortable. The staff was very friendly and the free breakfast in the morning was outstanding.

"Night staff need attitude referesher"

Alamex, Vancouver, Canada 21/06/2017

There is a micro wave in the room but not even a drinking glass or microwave safe container to heat something in. I went down to the night desk about 11:00 pm to ask for a drinking glass or similar to heat some water. The two ladies in attendance were busy chatting with one another but after standing there for upwards of half a minute I did manage to get the attention of one. I was made to feel like a nuisance for interrupting their gossip. I was told to get a waxed type paper cup from the Starbucks coffee machine in the lobby. After I milled around looking for someone in the closed restaurant, one of the front desk ladies took pity on me and got me a ceramic drinking cup out of the dirty dishes tray in the restaurant kitchen. I have to assume it was out of the dirty dishes tray as It was disgusting with coffee rings inside which I managed to clean with soap, water and tissue paper before using it. That's what you get for $189.00 a night. I guess they survive on the natural scenery. "Service" ?? How do you spell that ? The saving grace was the restaurant concierge and staff during breakfast. Very accommodating and service oriented in stark contrast to the night desk staff.

"Sanctuary for weary bones!"

CollinsVancouver, Vancouver, Washington 21/06/2017

We drove from the Grand Canyon to Bryce Canyon, stopping to take many pictures along the way, and it took lots longer than we thought it would. We had planned to go hiking in the late afternoon and then leave after supper to go towards Salt Lake City. Far, far too long a day. By 6:00, we were really tired from driving and then hiking at BC so we tried to get into one of the economic hotels. They were all booked. We hated to spend this much money for only one night but it was worth the stop. We literally got the last room so we were grateful that we didn't have to drive another 2 hours to another destination. We would suggest you plan your trip to BC more realistically ... and spend one FULL day at least there. The hotel would have been a great oasis had we spent two nights and one full day! You are within walking distance of several restaurants, gift shops and little stores, as well as the stables where you can ride horses. The sights in BC are beautiful, especially if you get both morning and evening sun. Shuttles leave the hotel to take visitors to various viewpoints, if you wish. We loved to drive the loop into the BC park itself. Saw elk and deer up close. The hotel was clean and comfortable. We enjoyed having a couch in the room so we could watch TV while sitting on the couch instead of lying in the bed. The bathroom had two sinks which was really nice. Great shower, too. Good breakfast the next morning.

"Great hotel - comfortable with excellent breakfast included"

Patty R, Moneta, VA 21/06/2017

My husband and I have become avid fans of BW Plus hotels; for the price, it is hard to find a more comfortable, clean room and a great breakfast included. This hotel is just a few minutes from the Welcome Center where you can catch the free Bryce NP shuttle; there's plenty of parking. It is across the road from the BW Plus Bryce (not the "Grand"), its restaurant and a couple of convenience stores. We highly recommend this hotel.


User 19/06/2017

Terrible odor in our first room. Second room was fine except a tree outside the window banged a branch against our window during high winds all night long. Hotel was full so we tried to live with it but got no sleep. Response from manager was "We're sorry". Since the primary reason for staying in a hotel is to get a restful night's sleep, we were disappointed that some credit wasn't offered. I even recorded a video of the noise to illustrate how bad it was and advised they not put others in that room until the tree was trimmed. They agreed the sound was bad.

"West Vacation Stay"

jamesgH6372LV, Greensboro, United States 18/06/2017

Best Western Hotel was a clean, friendly hotel. The room was nice and enjoyed our quick stay. Best Western had the amenities that we needed to enjoy our stay. Best Western was in a convenient location for our trip.

"Excellent location close to Bryce Park entrance"

David C, Buckfastleigh, United Kingdom 08/06/2017

Good location and you can leave your car in the car park & take the shuttle buses into Bryce National Park. You can drive through the park which is worth doing but if you intend hiking its worth leaving your car outside the park. The hotel was very clean & does a great breakfast. Unfortunately it doesn't do dinner so you need to go outside but there are a few places around.

"Awesome hotel"

5emc5, Atlanta, Georgia 06/06/2017

Comfy beds plus huge room if you have the sofabed suite. Really loved the double sinks and how it was separate from the shower/toilet area. One of the best hotels we stayed in during our Utah visit. Highly recommend!

"Good, expensive, but captive audience and brilliant location!"

Redbaron4, Dorset 06/06/2017

One of the few hotels in Bryce Canyon City. Great large double room with twin king size beds. Helpful and cheerful staff. Buffet breakfast OK. No restaurant for dinner, so go to Ruby's across the street - amazingly good filet mignon! A bit on the pricey side, but so close to the jaw-droppingly awesome Bryce Canyon, and on the route of the free shuttle bus, that it's well worth paying for.

"Beautiful hotel!"

HappyTrails082013, Adirondacks, New York 05/06/2017

We really like this hotel! It looked brand new. The lobby was beautiful with spacious timbered ceilings and a cozy fireplace. The room was really big and nicely decorated. The room was immaculate & bed nice and comfy. Their breakfast buffet was good, lots of options. It was busy so they opened up a conference room for our party to eat in. I would definitely stay again!

"Last minute save!"

User 04/06/2017

Best Western luckily had one room left on Memorial Day weekend after what turned out our original booking at the Bryce View "Lodge" next door was not actually a lodge but a Motel 6. After only being in their room for 10 minutes we knew we needed to get out! Best Western got us in and exceeded their reputation. We were comfortable (2 adults plus 6 year old) in the king size bed for the night and enjoyed the free breakfast the following morning. Thank you Best Western!

"Very good location and decent hotel, but a bit expensive"

jeonggill2017, Henderson, United States 01/06/2017

Very good location to visit the canyon and easy to access the shuttle bus stop. Nice room and great scenery around the hotel (especially pool). But I feel it's a bit expensive due to my staying in holidays. I will be here again with my family!

"BW Bryce Canyon"

gcciz, Lake Forest, California 30/05/2017

Beautiful exterior and surrounding outside areas. Well kept grounds. Hotel interior was very nice. Very helpful personnel and great amenities. Outstanding breakfast with several attendants helping selection of food and clearing tables. Only drawback was high cost of rooms with average decor.

"Modern Accomodations in Bryce"

Indigo1857, Boston, Massachusetts 30/05/2017

Bryce has 2 Best Westerns - Ruby Inn and the Grand across the street from one another. Stay at this one called the Grand. New facility, really good breakfast and modern look and feel. The Ruby's inn is actually more like a motel. Large rooms, good service and easy access to the Park.

"Best Western near Bryce"

DmitryP, Moscow 30/05/2017

Excellent location, shuttle to the park right from the hotel. Many shops, restaraunts nearby but not in the hotel itself. Good rooms and facilities. Simple breakfast, a bit crowded. We enjoyed the stay.

"Good hotel. Some noise issues"

MazM, Crowborough, United Kingdom 29/05/2017

Good hotel. Easy to find and plenty of parking. Close to entrance to Bryce Canyon. Check in was quick and efficient. Lovely pool area which was empty when we stayed. Not very big but nice enough. Pity you can only get breakfast on site. I guess they don't want to take away business from the other Best Western over the road. Would have been nice to offer some food at night with a bar area but plainly reasons behind that. Room was large and clean but microwave was pretty small. Two large beds and all kept very clean. Oddly smallest bathroom in he world compared to the space outside of it which was enormous with two sinks! Air con unit on the wall was once again beyond noisy and sounded like it was going to take off. This however came in to its own as we had an interconnecting door to another room. Yet again if you are given a room with an interconnecting door then don't bother unpacking and back out quickly. The sound proofing was so bad it was unreal. I honestly thought the man and his son were in our room with us. We heard him coughing and talking and watching the television. In the end to get some sleep we switched the very noisy air con unit on which neatly drowned him and his son out. We could make out very single word! Breakfast was ok. Not much for the vegetarian but that is to be expected. There was a sign near the toast machine saying gluten free bread was available so I asked a member of staff who shrugged and said no. Well take the sign down then! Overall though we had a good stay. Having read the reviews of all the local eateries we didn't bother eating in any of them so can't comment. There was also free coffee in the reception area but yet again no free tea. Just one extra jug of hot water and teabags for international visitors can't be that difficult!

"Rooms have very thin walls and floors"

User 25/05/2017

The lobby, entrance, breakfast and room size/decor were above par. Very accessible to Bryce Canyon National Park. Unfortunately, we had a nightmare of a stay due to thin walls and floors. We could hear all conversations in hallways and our upstairs neighbor stomped on the floor from 3:30 am to 6:30 am.

"Great stay!"

JARPHX, Phoenix, Arizona 24/05/2017

This hotel isn't cheap, but you get a lot for the price! The room was large; everything worked; the bed and pillows were comfy. The bathroom was large enough for two people to easily spread out stuff for the stay. The breakfast offerings were plentiful, and a side room was used for the overflow of guests. The breakfast area was exceptionally clean, well-maintained, and the conscientious staff diligently serviced the rooms. The hotel and breakfast area managers deserve compliments! The location is perfect, as the highway to the park and restaurants is close. As well, it is thankfully away from a lot of traffic.

"Great place to stay in Bryce"

susangT4287WB, temecula, United States 24/05/2017

we were very happy with the location of the hotel. It was very convenient and quiet. The staff was helpful and friendly and we were very impressed with the quality of the breakfast for a hotel. We would definitely stay here again and would like to bring our family.

"not really a grand hotel!"

nysinger, ny 24/05/2017

Grand best western is not grand.. just big and what is most available in Bryce. Large rooms, adequate food at breakfast but of mediocre quality. availability of good food in Bryce is poor so don't expect much.

"Very nice newer hotel, very close to Bryce Canyon"

Ev_in-CA, Cerritos, California 24/05/2017

Really liked staying at this hotel. The hotel is newer and very modern; not what we were expecting. The previous hotel we stayed in, in Capitol Reef, was recently remodeled, but the room very small, and upstairs, without an elevator, and very limited outside lighting. My husband was not very happy about this. So we were very happy to see this hotel. They do not have their own restaurant, so you need to go across the street to their other Best Western establishment, Ruby's, which was okay. They do offer a free breakfast buffet, downstairs, in their modern, large dining room, a slightly bigger selection of foods than the average Best Western; and the food was pretty good.

"New and nice"

banjowine, Florence, OR 17/05/2017

Large complex at entrance to Bryce Canyon. A bit spendy, but large extremely clean room, pool and hot tub. Very good hot breakfast with wide assortment of food. Looked at restaurants across the street at Ruby's and passed in them. Best food was a few miles away.

"Highly recommend"

WarmMemories, Enola, Pennsylvania 16/05/2017

Our experience was wonderful. The staff made us feel welcome and were more than willing to go the extra mile to answer any questions. I would absolutely recommend highly to one and all. If you are in the area, choose this hotel!

"5 Star ! (for Bryce)"

TravelingVet1981, Santa Cruz, California 16/05/2017

This hotel is surprisingly nice for the area. It has a great full breakfast. The rooms are clean and spacious. When we were there (April) they had no vacancies but it was still quiet. Breakfast was busy, but still found tables every morning, peak time. Very close to Bryce NP. Beautiful lobby.

"Nice, some faults and overpriced"

ybhk19, Israel 16/05/2017

Well, their daily price is above $300 a night including taxes. The room is spacious and clean and the location is optimal, the bathroom is clean and the WiFi stutters here and there with a mediocre performance. Pricey. Couple of days ago we paid for a similar room and service less than a $100

"New and nicely appointed room"

Lysippos, San Francisco, California 16/05/2017

We stayed her for our visit to Bryce Canyon Nat Pk. Location was excellent and property was new and clean. Room nicely furnished and comfortable. Excellent breakfast included. Front desk staff was very accommodating in given us the room we preferred on the top floor.

"Nicest hotel near Bryce Canyon National Park."

Diane L, Cumming, Georgia 11/05/2017

Nice, large room in very good condition. Really good wi-fi. Elevators! Exceptionally good included breakfast in very large, pleasant area near lobby. Hotel prices are high, but hotel is very nice and extremely convenient for Bryce Canyon. No restaurant for dinner. Only nearby places to eat are a Western dinner show, a Western buffet, and a fast food diner. The lodge in the park isn't far for dinner.

"Best Bryce hotel"

Darci M, East Brunswick, New Jersey 10/05/2017

We recently stayed at the BW Plus Bryce Canyon Grand and had an enjoyable time. The hotel is the newest available in town and all accommodations are clean and well maintained. The free continental breakfast offered has a wide variety and includes healthy options, served in a pleasant atmosphere. The free shuttles into the park are also a plus. Although it was too cold to use the pool or hot tub, they too were inviting and well maintained. The staff were also pleasant and welcoming. Overall, a great stay!

"Comfortable room"

arguseyes6, Voorhees, New Jersey 09/05/2017

Great breakfast that is offered with your room. The rooms are spacious and adequate. Nothing opulent but comfortable and clean.The hotel is very close to the entrance of Bryce Canyon National park. Very nice staff that oriented us to the area.

"Nice, Comfortable Stay At The BW Plus Bryce Canyon Grand Hotel"

Christi S, Alexandria 08/05/2017

We had a nice, comfortable 2-night stay at the BW Plus Bryce Canyon Grand Hotel during our 10-day Southwest Utah National Park vacation in April, and our visit to spectacular Bryce Canyon NP. Given that Bryce has limited lodging options (none of which are high-end), this was, from what we could tell and see, the best option for the area and it did not disappoint especially given we really just needed a place to sleep as our primary focus was experiencing Bryce Canyon NP! Our room was an average, standard but clean/tidy room with 2 queen beds, a flat panel TV, and a large bathroom with separate shower and large 2-sink vanity area. The hotel is very much family oriented and, given we were there at the height of spring break there were a LOT of families and guests there! This resulted in a rather crowded and chaotic breakfast experience each morning, requiring the hotel staff to open up conference rooms to provide tables and chairs for folks to sit at during breakfast. I guess for families with children and for folks who just want to "grab and go" to get on the trails and view the sights, this is an acceptable option as the breakfast is included in the room rate. The breakfast is buffet style and offered several standard/average hot and cold options, as well as some items you can take with you in your backpack for your day's adventures. Again, given this looked like the best hotel option for the area we would stay here again and would recommend to others. Customer service was very good and hotel staff were helpful and friendly. We had no complaints or issues, other than the breakfast crowds - on our 2nd morning we just got up really early and got in front of the masses, and were able to snag a seat in the main dining area, versus the lobby or a conference room. All-in-all, a comfortable stay for us.

"With a limited choice of accommodation in Bryce, this is a great option"

Expat_Kiwi_01, Sydney, Australia 07/05/2017

The hotel room was spacious (2 queen beds) and clean. Beds and pillows were comfortable. The staff were friendly and the complimentary breakfast was very good (by American hotel buffet standards). There is a swimming pool and hot tub but given the temperatures were around 40deg (F) with sleet we were not able to utilise these! The location is probably the best thing about the hotel - it is very convenient to the Bryce Canyon National Park entrance and only 8 miles from Tropic if you want other dinner options.

"The Place To Stay in Bryce"

ready2travel16, Folsom, California 04/05/2017

This is the hotel to reserve. The rooms are clean and modern in the décor. The top thing about this hotel is the breakfast buffet. The service is excellent for the breakfast and the offering of food choices is quite expansive. This is especially important because the town has very limited offerings of food and the general store doesn't have much to offer in terms of selection and what is offered is very expensive. The proximity of this hotel to the park is unbeatable at 8 minutes. We went in/out of the park back to our room twice a day because it was so close by. I highly recommend this hotel.

"Clean, comfortable and convenient"

User 04/05/2017

This hotel was well run, with professional friendly staff. The room was spacious and clean. The bed was very comfortable. The only improvement they could make is to have in hotel meals available for lunch and dinner, not just breakfast.

"What an amazing vallue"

Katey B, Albuquerque, New Mexico 03/05/2017

We booked early and got a real deal on a seemingly new and very very nice hotel. This Best Western isn't your ordinary Best Western. Charming large lobby, nice area for breakfast and extremely nice large rooms with terrific beds. This is an exceptional place to rest after a hike in the Canyon!

"Ordinary and Commercial"

Maryl42, San Antonio, Texas 03/05/2017

Very ordinary and large place...sort of a factory type of place. People lined up to check in at 4 p.m. All the rooms were not ready...The environment was crowded with waits for elevators. Would not stay in this area again. The pool was smaller than most back yard pools which seemed very small for the size of the hotel. The breakfast was a zoo with very "inexpensive" food and crowded. Coffee was not good either. Can not recommend.

"Excellent hotel at a great tourist attraction."

User 03/05/2017

This is a great hotel for its proximity to Bryce Canyon. There are other attractions in the area that can be reached from this Best Western. Very attractive hotel and clean. Great breakfast. Everything from cold cereal to full hot plate. Pancakes and waffles already made.

"Wonderful "

Europetravelfan60, Wilsonville, Oregon 27/04/2017

Amazing hotel. Spotless. Great location. Amazing service from the staff. Elevators which helps my knees. Amazing free breakfast but hard to get a table due to so many people. Located right at the entrance to Bryce Canyon park. Beautiful laundry room. I would stay here again.

"Excellent Option"

MeanderingMike1, Chicago 26/04/2017

Located just outside the park, the rooms are stylish, with a separate toilet from the bathroom counter. Newer hotel with great atmosphere. The free breakfast was excellent. Outstanding value for the money.

"Clean room in Bryce"

User 26/04/2017

The hotel room was clean and tidy with a modern bathroom. The breakfast was very welcome in a town with limited eating options. The proximity to the park was exceptional. We could take a break from hiking and be back in the park within 15 minutes.

"Visit to Bryce Canyon"

Michelle Z, Madison, 25/04/2017

This hotel was very nice with spacious rooms. The breakfast area was huge with many choices and all was good. I would definitely stay here again and I would recommend this to anyone. We would have enjoyed the hot tub but it was located outside and to cool outside.

"Great hotel near the park"

User 25/04/2017

I had never stayed at a best western before but I am impressed. The hotel is super clean, helpful staff and amazing free breakfast. Our room came with an abundance of towels and pilllows which I think every hotel should offer! There was plenty of parking and even though it was too cold to be open the pool area was inviting. It's a great place to stay when you head to Bryce!

"If this is PLUS, I'd hate to see MINUS"

Mike W, London 20/04/2017

Like many other guests we went hungry because the hotel shares it's evening restaurant with another Best Western (Ruby's) over the road which closes at 9pm and could not handle the demand. They won't take bookings. Instead you are offered the chance to buy some junk food to microwave in your room or trek out into the night in the hope of finding somewhere open (unlikely as many restaurants close at 8pm!), which you might not feel like doing after ten hours of trekking in the (magnificent) canyon or an all-day drive. The staff apologise profusely but are stooges left to take the rap for a poorly planned venture. The manager was careful not to be around, presumably because he knew it was fully booked and that carnage would occur. I would not stay here again if they paid me.

"Average but maybe best all-around option "

worldcollege, New York, NY 19/04/2017

We came from the Hampton Inn in Zion and the ambience at BW was less cheerful and light filled. Front staff were not very welcoming although efficient. Breakfast staff however were very helpful and friendly; the breakfast options were very good and better than that of the Hampton (other than much worse coffee), and the room suite was adequate, clean, and comfortable. I would stay here because of the breakfast, shuttle stop, and easy drive for dinner to Bryce Canyon Pines restaurant where the food was excellent (we ate here both nights of our BC stay). In comparison , the food at the in-park restaurant was average to below average. The main advantage to staying in the park in my mind is only the quick and easy access to sunrise and sunset views, but it was no problem driving in and parking to see them ( the shuttle bus may not run that early or late).

"Completely devoid of character"

Jenny T, New York City, New York 19/04/2017

If all you care about is having a clean bed and a big room and bathroom with a TV, then this may be the hotel for you. Downsides: - Completely devoid of any character or charm - Absolutely no connection to the beautiful surroundings (windows face either the interior courtyard or power lines/freeway and open only a crack so fresh air is not an option) - Breakfast is a total cattle call with hoards of other guests swarming around the limited food options Benefits: - Closest hotel to Bryce Canyon National Park, if the lodge is sold out - The people who worked at the hotel (check-in, etc) were all very nice - Convenient water-bottle-filling station In retrospect, I wish we had stayed in bed and breakfast in the town of Tropic, which is a 15 minute drive from the lodge, but closer to other cool hiking areas like Escalante Grand Staircase.

"no complaints!"

520radhikac, Alexandria, United States 19/04/2017

Hotel was clean and great service. However the pool was closed so we had to drive across the street to the sister property at Ruby's Inn/BW. Had we known that pool was closed, we would have likely booked the BW across the street given we have 2 kids and they are promised the pool after a day of hiking Bryce Canyon! Not a complaint, just making a comment for other travelers with young kids.

"Bryce Canyon hotel"

Brett B, Avon, Ohio 18/04/2017

Clean hotel in a great location close to food and the national park. If you have food allergies I would not recommend as the staff was not very caring or accommodating for this. Otherwise it was a great breakfast for no allergies.

"Nothing Grand...A Good Nights Sleep would be a Plus"

User 14/04/2017

I'm currently staying at the hotel on a spring break family trip and apparently the front desk staff finds it appropriate to call and wake us up at 12:40am to let us know there was a complaint from the floor below us regarding my 5 year old making too much noise several hours earlier. Having traveled all over the country and abroad, not much surprises me. The lack of training from the largest family of hotels is disappointing. As for the quality of construction of the rooms...The walls and flooring probably just passed being up to Code. The vibrations from the folks above us moving coupled with the thumping of their footsteps made it difficult to fall asleep. Then after finally sleeping, having the front desk call to follow up over a complaint made about 3 hours earlier from the room below us was unprofessional. The rooms are clean, modern, and bedding is comfortable. Good location, close to Bryce Canyon NP, convenient to Ruby's Inn General Store and restaurants. Bring your ear plugs, tip toe when you walk and be advised this Best Western Grand Plus is Not "going to make your life better"...unless you like sleep deprivation before/after going to a National Park.

"Ruby's Inn"

Nicolat1948, Toronto, Canada 12/04/2017

We were surprised to find such a well run hotel that was reasonably priced so close to Bryce Canyon. The food quality was excellent, tasty and hot. The room was a good size. We were very satisfied. Bryce Canyon is a very short drive away with views that are awe inspiring, in the summer they offer a shuttle down to the Canyon so no worries about parking.

"Wonderful hotel conveniently located to Bryce Canyon"

deborahlO8485WL, Green Valley, Arizona 11/04/2017

Loved this hotel. Beautiful lodge type hotel that is located near the entrance of Bryce Canyon. Excellent rooms, large and nicely appointed. Didn't know what to expect since the price was so reasonable. We were very satisfied with the service, rooms and the best breakfast ever. Will definitely stay here again and highly recommend it to others.

"Very convenient"

LisedeSuisse, Geneva, Switzerland 11/04/2017

I slept 2 night at the BW Plus in April. Very convenient hotel, next to Bryce NP. This is a big hotel but book early enough. They have a grocery shop which is very useful to buy your basics. The room was big, quiet and clean, in a separate lodge.

"Avoid "Becky" behind the front desk!"

Linda B, United States 11/04/2017

My husband and I recently returned to stay at the Best Western Plus Bryce Canyon Grand Hotel for one night on, I believe, March 31st, 2017; as we had previously loved this hotel and location so much. The front desk person was Becky. She was NOT warm or friendly, and gave me a very harsh scolding for booking through AAA. She had a very nasty attitude throughout our check-in process even before she "found out" about AAA. My husband used another word to describe her, but I will not use it here. I had to ask for clarification of our room number as she had circled two numbers on the map did not tell us anything else; this seemed to add fuel to her fire. She did not tell us how to get to our room and consequently, we ended up lost looking for it as we had no idea what floor our room was on, or how the number system works. (Yes, we should have asked Becky for more clarification, but didn't know we needed it at the time) But with the help of other guests, we finally located our room. During our interaction with Becky we continued to try to lighten her up but her negative attitude was firmly planted. Becky really should not be working the front desk.

"Very nice motel, very convenient to the national park"

yosemitesam2007, California 10/04/2017

This is one of the best 3* motels I've stayed at. Nice people, large, clean, comfortable rooms and a very good breakfast. It has the largest breakfast room I've ever seen. So, we never had to wait for a table or bring the food up to the room. I enjoyed my stay here more than many 4* hotels I've been to.

"Great location great hotel"

travelingliberals, Glendale, Arizona 28/11/2016

I do work for the enemy( a different hotel chain) but Because I couldn't find a room with my hotel I decided ( because the price and location to give it a try.. the most important factor: it is cleaned and well kept.. room was a normal with a queen bed but was spacious . Breakfast was nice. Plenty of everything...I can say..if I don't get a room with my peeps..I'll stay here again. Now my biggest complaint: Being European, I try to be and act i can. sais ,In Costa Rica all the Left over soaps were donated to horse stables to be re-used, recycled with less waste.. your shower soap is too big .. Let's be cheap for once!! There is too much waste... Imagine how much you could save.. And be green! That is all as a complain.. And that ain't bad??

"Great location and amenities with excellent price"

William T, San Diego, United States 28/11/2016

This hotel is 5min from Bryce entrance and is great. It has great, large rooms, nice building, everything was working fine. In terms of value of what you get for what you pay, it is an excellent choice.

"Comfortable rooms, excellent location."

Sandy2645, Colorado Springs, Colorado 28/11/2016

The choices near Bryce NP are limited. This was the best hotel in the area and located on the entrance road into the National Park. The first room we were given looked into the wall of the hotel. We booked a suite and as were visited in the off season, we hoped for a good room upon check-in, but we had to come back and ask for another room which had a view. Desk clerks were begrudgingly polite and gave us another room. The room was a large suite with a sofa, side chair and a desk. Fully appointed for our comfort. The beds and linens were very nice. The pillows were very thick, not good for me. The Breakfast was included and had a wide variety of selections. The lobby and the restaurant had a very nice Lodge decor. The rooms were comfortable with an excellent location.


Maudebostic, Charleston, West Virginia 28/11/2016

Loved this hotel. Perfect location. The breakfast buffet had everything on it. Breakfast was similar to a cruise ship. Beautiful lobby. Snowed during our stay was breathtaking. Well worth the money Highly recommend

"Very close to the National Park"

Bungaymike, Bungay, United Kingdom 26/11/2016

Right on the doorstep of the National Park this hotel is well located. No restaurant (other than for breakfast), means you need to eat elsewhere in a very small 'town'. The main place to eat is Ruby's across the street, but when it's busy it can be a problem. Rooms are OK

"Definitely Not A Service from The Heart"

ED W, Los Angeles, California 26/11/2016

Stayed there for one night on thanksgiving weekend. Front desk reps, two ladies with glasses, at the time we checked in (Nov 25, around 8 pm) were "trying" their best, seemed like it, to be corteous & professional. The fact is they could not hide the arrogant, ignorance, "customers need us" attitude. One elderly spanish lady at the time breakfast almost done had terrible attitude. My daughter was gonna get just a litttle bit of the scrambled eggs they just took to kitchen 30 seconds earlier & she said NO, its closed!!! What a jerk!! Right away I complained to front desk lady name Mike & told her about her attitude. Who knows what Mike did with the issue. Hopefully she talked to the spanish lady. Rooms just ok. Service DEFINITELY NEED IMPROVEMENTS!!!

"Perfect location for Bryce and great value"

Marie R, Rogers, United States 26/11/2016

This hotel is ideally located for Bryce Canyon. We booked a 2 Queen bed suite with sofa bed for a family of 5 (9,11,13 year old kids). The room was large, the bedding was very good and the sofa bed was very comfortable (my 11 year old could not feel the springs as the mattress was thick). Breakfast was included in the rate and was a buffet with the usual warm and cold options. Express check out made the whole experience a breeze. We also liked the look of the lobby designed to make the hotel look more like a lodge. We tend to stay at Embassy Suites when we do a family road trip and were hesitant about booking a Best Western Plus hotel. We should not have been as this hotel exceeded expectations. I would highly recommend this hotel as it is the perfect location for Bryce and it offers comfortable rooms at great value. I would definitely book again.

"Anniversary trip"

User 24/11/2016

The room was nice. The staff is friendly. Their breakfast is great. Loved our stay. We were happy to be there the time sow season came. We couldn't ask to anything more..we hope to come back again soon.

"Safe and clean hotel, located near Bryce Canyon National Park"

LindaOOOXXX, Lunenburg, Canada 24/11/2016

We stayed here one night in November 2016. We thought it was a clean and well-appointed accommodation. We asked for dinner suggestions and were advised to try Ruby's Steakhouse (in the Best Western just across the highway) -- we had rib eye steak, which was delicious. The free buffet breakfast at the hotel was fine.

"Good with remarks"

Maarten D, Zeist, The Netherlands 24/11/2016

We stayed two days and enjoyed Bryce Canyon during snow and bright sunshine, an awesome experience. In the hotel there was poor internet quality, it appeared that the refrigerator was out of order, there was no hair dryer which was a problem to my wife and the gym facilities were really poor which was a problem to me. The breakfast was good, although logistically crowded in this pre-Thanksgiving holidays. The room itself was comfortable, the bed was fine.

"Great place to stay if visiting Bryce Canyon"

Caroline W, Cambridge, Canada 24/11/2016

This hotel was a wonderful place to stay when visiting Bryce Canyon. They serve an amazing buffet breakfast as part of your stay. The rooms were very clean. Staff at front desk very accomodating. We chose this place because less busy than other places. Very quiet. We traveled early November 2016

"Excellent service and great hotel!"

KarinB1300, Limal, Belgium 22/11/2016

A heartfelt thank you to the cleaning staff of the hotel for their honesty, and also Ms Dunham of lost & found. We forgot our go-pro in our bedroom and only realised a few days later when we were already long gone. Ms Dunham explained to us that the cleaning staff notes down any items found in the bedrooms and brings it to lost & found. Ms Dunham quickly traced down our camera and mailed to us in Belgium. We stayed in several Best Western Hotels during our trip and were always happy with the service and the personnel. The hotel is calm, staff is helpful, it is within walking distance of the bus stop (free shuttle to Bryce Canyon, a pool and has a good breakfast.

"Bryce Canyon Best Western"

cblik, Salt Lake City, Utah 21/11/2016

This hotel has large, comfortable rooms and they are very clean and nicely decorated. The breakfast buffet has many items from which to choose and the prepared items are good. The hotel sits just outside Bryce Canyon and is also reasonably close to other hiking attractions and national parks.

"Super Moon--Super Stay"

Thomas C, Cottonwood, Arizona 21/11/2016

This was a great place to be during the Super Moon. Staff told us the best place to go in Bryce for a great view. They upgraded us to a very comfortable Queen Suite, The breakfast was the best of any continental we've ever had. Location right outside the park is a bonus. This truly is a GRAND hotel!

"Huge room, very comfortable, great lobby atmosphere."

LovestoBandB, Vancouver, Canada 20/11/2016

Very comfortable atmosphere, impressive lobby and breakfast room. Was upgraded to a suite without even asking for it. Room was enormous, bigger than most houses in our city. Door closer was not working on door - closed door but didn't lock it so it was left unlocked a lot. Hot tub wasn't great, had a cage around it which seems unnecessary and unattractive. The deck was dangerously slick with ice around it. No restaurant had to go to Ruby's across the street and that restaurant NOT good.

"Great Hotel - Awful Pillows"