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Best Western Plus Bridgewater Hotel & Convention Centre, Bridgewater

4.5/5  - basé sur 465 notations.
527 Highway 10 Exit 12, B4V 7P4, Bridgewater, Canada - See map
Best Western Plus Bridgewater Hotel & Convention Centre - We are waiting your arrival at the Best Western Plus Bridgewater Hotel & Convention Centre. The Best Western Plus Bridgewater Hotel & Convention Centre is ideally located in the center of Bridgewater. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Best Western Plus Bridgewater Hotel & Convention Centre! Enjoy a vacation you'll never forget when staying at our Bridgewater hotel, where hospitality and the best in quality come together. Our friendly staff caters to all guests, whether you're here for a convention, schools, sports or simply on a getaway. Business travelers and vacationing families alike can take full advantage of our prime location, spacious and quiet rooms and the best service in the region. As a top convention location, we're happy to offer blocked rooms and easy access to state of the art equipment. Let our staff help you put together the best meeting or convention imaginable. Of course, guests still enjoy all the perks of the Best Western Rewards Loyalty Program even if you're here for a corporate event. With modern facilities and great amenities offered like a free hot buffet breakfast daily, pools and a fitness center, it's easy to mix business with pleasure. After the big get together, slip away to a local sporting event or school tournament. Bridgewater Exhibition is close by and the Luneburg County Lifestyle Centre is a destination that can't be missed. Osprey Ridge Golf Course is a must during the warmer months and it's an excellent place for a little rest and relaxation. Spend your days on the greens or schedule a game with your colleagues. Book a quiet room at the Best Western Plus Bridgewater Hotel & Convention Centre today!

Best Western Plus

Bridgewater Hotel & Convention Centre

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
Traveler's Choice
 
based on 465 guest reviews
NOTE ISSUED
Excellent
345
Very Good
95
Average
19
Poor
3
Terrible
3
REFER TO NOTICE
Business Business
97
Couples Couples
140
Family Family
164
Friends getaway Friends getaway
36
Solo travel Solo travel
17
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Hotel Stay"

5
02/10/2018

Very nice hotel, very clean and friendly staff. This was our first time at this hotel and was very pleased with our overall experience for the weekend. We would definitely stay at this hotel again if we traveled to Bridgewater..

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for your review - I am happy to see that you enjoyed your experience and we look forward to seeing you again.

"Fairly typical BW property"

4
30/09/2018

Overnight in the Bridgewater area. We stayed here while checking out a couple of attractions in the area, including Lunenburg. The staff here are friendly and accommodating. This location serves one of the better included breakfast packages. A unique feature is the small display of Glenn Murray memorabilia in the main lobby. The location is a bit off the beaten track as it is outside the city in a commercial/ industrial area. This is not too bad as it is easy to get around. We stumbled across a very well done Veteran's Memorial Park which honours those who served. I suggest a visit while in the area.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review. I am happy that you enjoyed your stay and were able to spend some time exploring the South Shore - Bridgewater is a convenient area for accessing many of the attractions. Thank you as well for your feedback regarding breakfast - we understand this is an important part of our guests stay and appreciate hearing when we do it well. We hope to see you again.

"Road trip."

5
22/09/2018

Very nice property with friendly and efficient staff. Pet friendly. The complimentary breakfast was excellent. Room was very clean and well maintained. Close proximity to shopping and tourist attractions. Large parking area and plenty of space to walk dogs.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
HI Wendell, Thank you for staying with us and for your wonderful review. We are very lucky to have a great team that take great pride in ensuring our guests are happy and comfortable. I hope you will come back and see us again soon!

"Most Comfortable Beds"

5
19/09/2018

The location was not the greatest. Not walking distance to much of anything, but a short drive into the town. However, the hotel itself was very clean, modern, quiet. Plenty of (free) parking available, and the staff were friendly and helpful. In all of our travels, these rooms had the MOST comfy beds! Strong shower too...

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to write a review regarding your stay. I am happy to see that your stay was comfortable. While we are a short drive to the center of town we do have a great hiking trail behind the hotel and we tend to be a popular place for guests that are exploring the South Shore as we are driving distance to most of the major attractions. I am glad you enjoyed your time with us ( and had a good nights sleep!) and hope you will come back and see us again soon!

"Very nice hotel, great location"

5
16/09/2018

We booked this hotel for one night .....My husband, myself, and two 16 year old grandchildren. The hotel is in a great location....close to shopping and restaurants. It is clean and lovely and the staff are friendly and helpful. A hot breakfast with a good selection is included in the price of the room. Our room had two queen beds which were very comfortable. The room was very quiet and we all slept comfortably. We took advantage of the pool and the grandkids enjoyed the slide. Overall I would definitely recommend this hotel You won't be disappointed.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for your wonderful review of the property. We have a great team that truly do a great job in ensuring we are offering great amenities (such as complimentary breakfast and a clean comfortable room) . I am also happy to see that you were able to make sure of the pool - the water slide is often a big hit! We hope you come back and see us again soon!

"Beautiful Rooms, Friendly Staff"

5
06/09/2018

Loved this location, after a busy day in the city, we decided to stop here on the way home. They have room service, a waterslide in the pool and I loved it! The food was great in the restaurant, I ordered a stirfry and it reminded me of pad thai, the breakfast was good too!

"Wonderful hotel"

1
06/09/2018

Great hotel, all new and fresh.Excellent for families with water slide and hot breakfast included. Wonderful price for what you get.I would recommend this hotel for everyone. Across from mall and restaurants in walking distance

"Anniversary"

5
06/09/2018

Wanted to stay in Bridgewater for a Medical Appointment and spend time in Lunenburg area to celebrate our anniversary. At check in I asked for a Quiet room and a possibility for a King which they were happy to provide for no extra cost.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Mark - Thank you for staying with us while in the area - I am happy you enjoyed your stay and that we were able to accommodate your requests. I hope you will come back and see us again.

"Great place to stay"

5
03/09/2018

We stayed at this Best Western and were very pleased. The staff was friendly and helpful. The hotel was clean. The breakfast was very good. The exercise room was well equipped. The facility had a very good restaurant.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review and for your kind comments. I am happy to see you enjoyed your stay and had a great experience. We look forward to seeing you again!

"I can always be assured of a great nights sleep at a Best Western"

4
03/09/2018

Nice rooms, comfy bed, good breakfast and always great service. The meal we had Saturday night was okay, a little pricey for what we got but OK. The highlight was the special drink of the week a Blueberry Gin Fizz tasty but not too sweet

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Robert for your review - I am happy to see you enjoyed your stay. I will be sure to pass your comments along to the dining room staff regarding the featured cocktail - it was one of my favorites as well.

"Great Facility"

5
20/08/2018

Stayed 2 nights for a family wedding & everything was held at the hotel it was a execelent facility for the event, staff were very friendly, helpful & accomadating. The staff not only treated us well but they welcomed & spoiled our dog as well. I would definitely recommend this hotel to anyone very clean, friendly staff, and they are pet friendly with a lovely walking trail behind the hotel

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your wonderful comments. We love being a pet friendly hotel and our staff truly get excited to see dogs walk through the door. I appreciate your recommendation - it certainly means a lot to us and I hope you will come back and see us again soon!

"Highley recommend"

5
20/08/2018

We attended a wedding at this hotel and all aspects of our stay and the wedding was amazing. The breakfast is wonderful with lots of cold and hot choices. The restaurant food is amazing. The rooms are really modern and clean. The staff are so helpful and nice. Good value and I would never hesitate going again. Plus if you have kids the pool and slide is awesome! The kids loved the slide.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review and for your wonderful comments. We absolutely love being a venue for weddings and I am very happy to hear all went well. We hope you will come back and see us again soon!

"Excellent place to stay"

5
20/08/2018

Rooms are very clean and comfortable, service is very good, close to everything and even nice walking trails. The food in the restuarant is good and lots of options. The free breakfast also provides alot og options. Staff are very attentive

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for taking the time to leave a review. It always means a lot to our team to hear when we are doing things right. I am happy to see that you found the trail on the back of the hotel - it is sometimes to much of a well hidden gem. I will be sure to pass your comments along to the staff.

"Comfortable Stay"

5
19/08/2018

I booked 2, 2 queen rooms for 4 days. Rooms are spacious and clean and beds are comfortable. I enjoyed the large saltwater pool. We found the location great for heading out to attractions in the area. There are many restaurants nearby as well as well-known retailers. The staff are extremely helpful and very welcoming. The wifi is slow. I would recommend earlier breakfasts as the breakfast area was very busy nearer the end. Breakfast times had been extended for summer but even more time might be helpful.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Valerie, Thank you for staying with us while touring the area - we are located in a great stopping place to take in everything on the South Shore without having to drive too far. I appreciate your feedback on the wifi and the breakfast hours. We are currently in the process of upgrading our wifi and are very excited that we just finished the required cabling - I hope you will find an improvement on your next visit. Thank you for a wonderful review and I hope we will see you again soon.

"Cozy patio paired with delicious homemade cheesecake"

5
16/08/2018

I met up with a friend for a girl's catch up session. We sat on the shaded patio and enjoyed a delicious homemade cheesecake and ice cream. Great service and a welcoming atmosphere. Good service is always a reflection of good management. Keep up the good work!

"stay at best western in bridgewater ns"

5
13/08/2018

great place to spend night or nights ,great people and helpful. were great in letting us know about area and taxi service also.food was great and great rooms also.every thing so clean and air conditioning was great .

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review and wonderful feedback. I will be sure to pass along your thoughts to the team - I am happy to see that you enjoyed your stay with us. We hope to see you again soon, Joanne

"EXCEEDED OUR ALREADY HIGH EXPECTATIONS"

5
11/08/2018

Anyone wishing to explore Nova Scotia's gorgeous South Shore would be hard pressed to find a better place to call home than the Bridgewater area. As long-time travellers, my husband and I have stayed in literally hundreds of accommodations of every variety all over North America and Western Europe. Many don't even come close to the high standards offered at this lovely hotel near Bridgewater. Upon arrival, we were impressed by the beautifully kept grounds and cleanliness of the parking area. The lobby is airy and spacious, the check-in desk easily accessible and we were greeted very warmly. Our room was exactly as hoped and contained all the ammenities we'd asked for. Thanks, Tina. During our 18 night stay, there were no nasty surprises and those great first impressions remained consistent every day throughout the hotel. Staff is well trained, cheerful and always happy to be of help. This is a very clean, well-run hotel! It's near all the places we came to the South Shore to visit--Lunenburg (world heritage sight), charming villages (Mahone Bay, etc.), many spectacular ocean beaches,myriad restaurants featuring the ocean's bounty, and the friendliest of people. On top of all that, there's a good sized, well-kept, indoor swimming pool which opens at 6 am every day. Another bonus--huge, in our opinion--is the hotel's restaurant, "Twenty Severn South". It serves the very best food in the entire Bridgewater area! Lunch or dinner there is always a treat. WHAT MORE COULD WE HAVE ASKED FOR?? Do stay there!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you so much for taking the time to share your thoughts on the hotel with the TripAdvisor community. It was such a pleasure to have you stay with us and we were sad to see you go. We are very lucky to have a great team that takes such pride in taking care of our guests and our property - I will be sure to pass along your thanks to the team and to Tina in particular. I hope that you enjoy the rest of your summer and that we see you again next year! Sincerely, Joanne

"Bridgewater Best Western"

5
09/08/2018

Great location,Great experience and Fantastic staff !! The walking trail behind the hotel was an added bonus ! We enjoyed the 80 ft. slide and salt water pool it was very relaxing. The grounds of the hotel were very appealing !!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Mike! Thank you for taking the time to leave such wonderful comments. I am happy to see that you discovered the trail - sometimes it is a too much of a well hidden gem! We look forward to seeing you again on your next trip to the South Shore.

"Good Food"

4
07/08/2018

Stopped in on the holiday Monday for supper. Nice clean restaurant, and healthy menu. Chose the beef pot roast with new potatoes roasted, and grilled asparagus. The beef was very tender and tasty. Well presented, and tasty. Even the coffee was very nice. Would definitely stop in here again. Excellent and timely service.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Phil for stopping into to 27 South for supper. We have just made a few changes to our menu - we appreciate hearing that you enjoyed it. Please do stop in again the next time you are in the area. Joanne

"Excellent Value for the money"

5
07/08/2018

This hotel is very well maintained and has wonderful amenities. The staff are very professional and friendly. The cost may be a bit more than other hotels in the area but well worth the extra expense.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Sandra & Mike! Thank you for staying and for taking the time to leave a review regarding your visit. We are very lucky to have such a great team and I am happy to hear that you found value in your stay. We hope you will come back and visit us again soon!

"Nice Hotel"

4
06/08/2018

Overall great place. Very clean. Food was excellent. Breakfast was complementary and was always well stocked and hot. Pool was a little cold for my LO but nice for a quick dip. Elevator was a little slow considering there was only 3 floors. We took the stairs a lot when we could.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Kelly for staying and for taking the time to leave such a great review. I am happy you enjoyed the breakfast and appreciate your feedback regarding the pool and elevator. I hope you will come and stay with us again on your next visit to the area.

"Best Western Bridgewater, N.S."

1
29/07/2018

An easy accessible motel close to the Trans Canada ....the grounds are so pretty and welcoming with their immaculately groomed flower beds and hanging baskets. A hiking trail leads right behind the hotel. The staff is just so naturally friendly and helpful. Very helpful when we asked for directions. The diffused water in the lobby was a hit with us...just what we needed after spending a hot day in Lunenburg and White Point Beach. Comfortable beds....enough choice on the menu for us and a good breakfast.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to provide such great comments and that you truly enjoyed your stay with us. We take a lot of pride in our property and when our guests recognize, its very rewarding to our team. We certainly hope that you will come back to stay with us in the future. (I do want to mention that future reviews on Trip Advisor rate as 1 being the lowest and 5 being the highest.) Sincerely,

"Great newer hotel"

5
28/07/2018

Motel catches your eye upon driving in. Fantastic landscaping, sits on large lot. Pleasant exterior appeal. Inside lobby wide open bright. Staff warm and friendly. Room cozy comfortable fairly large. Excellent homemade food in on site restaurant ;although long wait to be fed. Excellent stay would definitely stay there again. Little pricey but time of year summer to be expected.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
So pleased to hear you enjoyed your stay with us and thank you for taking the time to give such positive feedback. We are very fortunate to have such a great team! Its always great to hear that our guests had the opportunity to enjoy our restaurant as well, and certainly look forward to having you return with us in the future.

"Good, with a few caveats"

3
25/07/2018

The breakfast (included) was great. Staff was very friendly. The room was fine, standard hotel room. The not so great: despite being only 8 years old, this hotel is showing its age and poor craftsmanship. Mould in small areas of the bathroom, uneven tiling on the floor and shower walls... The pool was pretty cloudy when we went in - blech. Strangely, there are no outlets to be found anywhere. Biggest pet peeve in an otherwise good hotel: because what inevitably happens? I plug in to a hidden corner of the room, and then leave my charger behind. It costs over $50 to replace both parts of an iPhone charger. When we called the hotel "no one could find it" despite I could perfectly describe exactly where to find it. It is unfortunate that such a minor thing can leave such a bad taste in my mouth considering the other interactions with staff were excellent, but clearly the cleaning staff picked up my charger and pocketed it. I know typically they keep what they find, but when we call and ask about it, it should be returned. We would have been happy to pay to have it mailed to us.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to give us your feedback and certainly do value your comments. We are very sorry about the pool. It unfortunately experienced an equipment failure that was beyond our control and once was noticed the pool unfortunately was shut down. Please be assured we identified the problem quickly. the hotel does have a lost and found policy on which items found are kept on site for 90 days. I would welcome the opportunity to discuss in further with you.

"Nice evening out"

5
23/07/2018

I went to the patio to have a late supper and listen to the musical entertainment. It was excellent! Had a nice drink, and their cheese burger poutine. Very good! I really enjoyed the music and found out they have it every Monday evening in summer, usually 6:00 - 9:00pm. A very nice addition to the hotel! Staff was very friendly and great service! You really can't go wrong with a Best Western! Note: I live in the area now, so no need to stay at the hotel overnight, but have in the past and found it perfect!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Welcome to the area! Thank you for taking the time to provide us with your comments and happy to hear you enjoyed the entertainment and restaurant services while you were here. Certainly hope now that you reside in the area that you will continue to drop by for a meal and enjoy the other services that we offer.

"Nice Hotel and Friendly Staff"

5
22/07/2018

This hotel was very helpful and accommodating. We had booked three nights stay in a king room. However when we arrived we needed a two queen room because my wife had got pneumonia and running a fever of 40C. The staff were able to move is into a double Queen room and indicated anything we needed they would be more than will to get for us. My wife was sleeping strange hours and they were very accommodating not to bother us to clean the room. We ended up staying nine days because my wife was too weak to move. There breakfast was great every morning which was held in the restaurant and the same restaurant serves good food. They also accommodate my wife by cooking food that appealed to her. Great staff, great location, clean and some of the most accommodating staff I have ever encountered. Looking for a great place to stay on the south shore of Nova Scotia stay here.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to respond to Trip Advisor and for providing such wonderful comments. So sorry to hear your wife took ill while in the area and certainly hope she has rebounded 100%. Your comments certainly will be passed on to our staff. Hope to have you both return and stay with us in the future.

"Recent stay"

5
18/07/2018

Appreciated the early check-in. Hotel is well appointed and staff is very friendly. We have stayed a few times at this location and we always enjoy it. Any problems have always been addressed to our satisfaction. Restaurant is very good as well.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you David for taking the time to provide such a great review. We are very fortunate to have such a great team both with the hotel and our restaurant. Very happy to hear that you continue to stay with us while in the area and look forward to having you return.

"Everything I wanted"

4
17/07/2018

Clean rooms & comfortable beds. Well kept and inviting common areas. The restaurant was terrific, both food and service. Great parking. Close to everywhere we were going. Even a nice little area out back with a view and a place to stroll. All the staff were very friendly. Prices were right in line too. I would "recommend & return".

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
HI Shelly, Thank you for staying and for leaving such a wonderful review. I am happy to see that we were able to provide you with everything you needed for a comfortable stay. We have a wonderful team to take care of our guests and I will be sure to pass your comment along. We hope to see you again! Joanne

"Large hotel"

4
09/07/2018

My family was passing through on our vacation. We were surprised to find this Best Western was very large and modern. It was definitely a Plus! We didn't visit the pool but I noticed a multi-level slide going into the pool area. Breakfast was adequate. The french toast sticks were nice but the scrambled eggs were dry and burned.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Jennifer for staying with us and for your review. I am happy to see that you enjoyed the accommodations and you will have to make a return visit to check out the water slide!! Thank you as well for your feedback regarding breakfast - I will be sure to look into this a little further.

"Dining room on site...makes life easy!"

5
08/07/2018

We have stayed here previously and the service has always been good, rooms are clean and comfortable. The dining room offers some great dinner choices and a wonderful, extensive hot and cold breakfast.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Patty for your review and for coming back to see us. We are lucky to have a great culinary team in 27 South and I am happy you enjoyed the experience. I hope you will come back and see us again soon.

"Best in town"

4
06/07/2018

Trust me. This is the best around in the town. Clean rooms, comfortable beds and friendly staff. It is not the Park Hyatt but considering the location I and population of a small town, it exceeded my expectations. It is close to a Cinaplex so we went to a movie and it is conveniently located near a Walmart and grocery story either Sobeys or Atlantic Superstore. Didn't get a chance to try breakfast but did enjoy the cocktails. There is no fridge but they do have a coffee station in the room. No laundry facilities on site either.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave a review regarding your stay. I am happy to see that you enjoyed your time with us - we are very well located for travelling around the South Shore. I did want to note that all of our guest rooms have fridges in the cabinet under the TV and we do actually have a laundry facility on our main floor by the pool - I am very sorry if these were not mentioned to you during your stay. I hope you will come back and see us again soon.

"One of the BEST!"

5
03/07/2018

We ran into tire issues on our car and stopped at the B/W Bridgewater Hotel at about 1:30 AM and were checked in. The following morning the front office woman called the hotel's maintenance man who brought from the shop a portable air tank and aired up the tire and suggested a good tire shop and the directions to the store. Because we had to stay a little longer beyond the normal hotel check-out time and the front desk said don't worry about that time.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
HI Ron, Thank you for taking the time to leave a review about your stay - I am sorry to hear about the car trouble you experienced. I hope all went well on the rest of your travels and we hope you will come back and see us again soon. Sincerely., Joanne

"clean and friendly"

5
02/07/2018

my wife and i just spent the weekend in bridgewater nova scotia at the best western plus hotel and convention centre,along with our fur baby tia rose,the hotel was great the food was excellent everything was clean and fresh . the management and staff were beyond accommodating , they met you with a smile and hello and could not do enough for us to make our stay fun and relaxing .

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Drew for staying and for taking the time to leave such a wonderful review. It was a pleasure to meet you both (and Tia Rose as well!). I hope that you have a wonderful summer and that you will come back and see us again! Sincerely, Joanne

"EXCELLENT - COMFORTABLE - GREAT SERVICE"

5
26/06/2018

My wife and I spent 3 nights at this wonderful hotel. Clean, comfortable, peaceful. The hotel's restaurant, "27 South Restaurant & Lounge" was excellent too! The staff, including Tina and the front desk agents were wonderful. Whenever we return to Bridgewater for overnight stays, this is the place where we will stay.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review. We are very lucky to have Tina as part of our team and I am happy to hear you enjoyed your experience. Thank you as well for visiting 27 South - we look forward to seeing you on your next visit to Bridgewater! Sincerely, Joanne

"Very relaxing"

5
20/06/2018

Staff were top notch, fun to talk to. Restaurant was very good, food was great. Breakfast choice got a little repetitive after a week, maybe some waffles would have helped. The facilities were extremely clean. Beds were excellent. I WILL be staying there on my next trip, no reservations!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave a review about your stay, I certainly appreciate you taking the time to let us know that you enjoyed your time with is - it certainly means a lot to the team. I will be sure to pass your comments along and we look forward to seeing you on your next visit to the South Shore of Nova Scotia! Sincerely, Joanne

"Nice hotel"

5
18/06/2018

Great location and easy access just off highway, very friendly and helpful staff. This hotel had the best included breakfast ever!!! Bed was super comfortable and room was very clean. Highly recommend if you are in this area.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for choosing us while visiting the area and for your wonderful comments. I am happy to see you enjoyed the complimentary breakfast and I will be sure to pass your comments along to the staff. I hope you will come back and see us again soon!

"Great Place to Stay, Great Staff Too !"

5
18/06/2018

Had three nights here and was blown away by how good the staff were. Natasha on check in was lovely and really knowledgeable about where to explore. We took her advice and went to Lunenburg and spent a whole day there ! Rest of the staff including the restaurant was great too. Food at night was really nice and the free breakfast was really good. Room was really comfortable, beds comfy and bathroom clean and modern. Was so impressed with the place I tracked down the General Manager to tell her how good her staff were. Cannot recommend this place highly enough, it's a great place to use as a base to explore.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave a review regarding your stay. It was great to have a chance to speak with you while you were here. We are very lucky to have Natasha as part of our team and I have let her know about your wonderful comments. It sounds like you did some great exploring in the area and I hope you enjoyed the rest of your adventures. Please come back and visit us again soon! Joanne

"Awesome Place to Stay"

5
30/05/2018

Clean and awesome room with very comfortable beds. The service was above average with caring and friendly staff willing to help you in anyway possible. Location was excellent and near the main highway for an easy exit. Walking trails in the back of the hotel which ran all along the local river. This hotel was also close to most main attractions with about an hour drive to many of the tourist areas. I highly recommend this hotel if your in Nova Scotia south shore area to visit. Also, there is many stores and malls to shop close by to this hotel. Breakfast was above average with lots of different choice for commuters. Excellent Place to Stay !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you so much Richard for letting us know about your stay. We are lucky to be in a great location for site seeing to keep you close to town amenities as well as a quick drive to some great tourist attractions. I am happy to see you also were able to make use of the trail system - sometimes it is a too well kept secret! We look forward to seeing you the next time you are in the area. Sincerely, Joanne

"good, clean, comforable stay"

4
28/05/2018

good, clean, comfortable stay, would stay there again. Felt that accomodations were fresh, and clean. check in friendly, and size of room was good. I would suggest that the mattress on the bed be replaced, but overall it was good.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying and for your review - I am happy to see you enjoyed your stay with us. Thank you as well for your feedback regarding the mattress - we will certainly keep an eye out for this. I hope you will come back and see us again. Joanne

"Good spot to stay while in Bridgewater"

4
22/05/2018

Close to the main roads ,very clean for a high traffic spot.Had a king room,best sleep on the road for a while.Good parking close to all doors,staff very good.Great place to eat and buffett breaksfast above average.Same old prob everywhere you go,the magnetic room "keys" never seem to work twice in a row so back to the front to be reprogrammed if you leave

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Barry for taking the time to leave a review of the property- I am happy to see that you enjoyed your stay with us and were able to get a good night sleep. I am sorry about the trouble with your door locks. I hope you will come back and see us again on your next visit to the area. Joanne

"Nice place with great people"

4
21/05/2018

Had a 1 night stay for a local event. Hotel room was great. Very quiet and the bed and pillows were amazing. All staff were very friendly and professional. Overall a great stay. I would definitely stay here again.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying and for your review. I am happy to hear that you enjoyed your stay and I hope the event went great as well. We look forward to your next visit! Joanne

"Comfortable, clean and great service, all at a great value"

5
08/05/2018

This Best Western always has everything I need for a comfortable stay for business. Great service, comfortable rooms, good wifi and a nice fitness room. Very conveniently located, just off the highway but with restaurants and a few stores close by.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
HI Melissa, Thank you for staying with us while you have to be away from home for business. I am happy to see that we can provide you with a comfortable and convenient place to stay. We look forward to your next visit! Joanne

"The best hotel in Bridgewater"

5
04/05/2018

I have stayed at this hotel several nights and its a great place to stay. The staff are amazing, the rooms a spacious and clean, they do have a small fitness room which i use. The hotel is also located beside the Lahave River, which has a great walking and bilking trail, which I've also use many times.The restaurant is also very good, food is excallant.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Wellsey for your review - I am happy to see that you enjoyed your stays with us. I am happy to see that you had the opportunity to use the trail in the back of the hotel - it is a great addition to the property. We hope you will come back and see us again soon! Joanne

"Gem of the South Shore"

5
01/05/2018

Glen still has his game on!! My wife and I have stayed here on numerous occasions the last few years and have been greatly impressed. The rooms are immaculate, the dining is devine, and all the staff are exceptional ! Our last visit wasn't for pleasure, and the staff went beyond their means to make us comfortable. Our thanks is a raving review for all of you. Well done.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for continuing to visit the hotel - that is the greatest compliment we can receive! We are very lucky to have such a wonderful and dedicated staff that truly do go above and beyond to make our guests comfortable. I will be sure to pass along your comments to the team and we look forward to your next visits. Sincerely, Joanne

"Bridgewater Hotel."

5
09/04/2018

Nice place to stay when you are away from home. The pool is second to none and the rooms leave nothing to desire. The breakfast was very good and did I say free. Parking is a1 and easy to get to. Don't miss a chance to stay here.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Hugh for your review. I appreciate your comments regarding the complimentary breakfast - we do try very hard to provide something for everyone. I am happy that you enjoyed your stay with us and we hope to see you again. Sincerely, Joanne

"Nice spot."

5
05/04/2018

Enjoyed a one-night getaway with kids. The pool is beautiful - salt water. A hot-tub would be a nice addition. The slide is fast and fun -- kids loved it. Would definitely recommend and return in warmer weather and take advantage of trail.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
I am happy to see you and your family enjoyed your stay with us - the water slide is very popular with kids (and some adults as well!!) We hope you will come back and see us again and take advantage of the trail system behind the hotel. Thank you for taking the time to leave such a wonderful review. Sincerely, Joanne

"Good comfort and service"

5
04/04/2018

Tasteful and comfortable for hotel if you need to stay in Bridgewater. The restaurant provided tasty and somewhat original variations on typical family dining fare. The room was comfortable clean and attractively low key in its decor.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for your review. I am happy to see you enjoyed your stay and had a chance to visit our onsite restaurant - 27 South. I hope you come back and visit us again soon. Sincerely, Joanne

"Great room in Bridgewater!"

5
28/03/2018

Our night at the BW Plus was great. The room was clean, quiet and comfortable. The staff were very helpful. We had dinner at the restaurant, and were not disappointed with the quality of the food or the attentiveness of the staff (Kayla). Breakfast in the morning was a real treat after eating the normal "free breakfast" at many other hotels over the years. We won't hesitate to stay there again any time we are in the Bridgewater area.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Bonnie for taking the time to leave such a wonderful review! I am thrilled to see that you enjoyed your stay. We are very lucky to have such a great team and I will be sure to pass your comments along to Kayla specifically. We hope to see you again, Joanne

"Business Stay - clean, friendly and great restaurant."

5
26/03/2018

Stayed here once before and had same experience. All good. Clean, friendly and great restaurant. Menu is above par. Even if I wanted to find something nit picky, not sure there is anything to find. Front desk is very social.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for coming back to see us again and for your great review. It is important to us to know that we are consistently delivering on a great experience for our guests and I really appreciate you taking the time to let us know. We look forward to your next visit!

"Greatest hotel in Atlantic Canada and the South Shore!"

5
20/03/2018

This is an amazing hotel with great customer service, excellent food in the restaurant, clean, new, well maintained, attentive to guests needs, reasonably priced, excellent convention centre. Plenty of parking and there is shopping across the street, Second to none. Owner/manager is hands on and great community people. There is also an excellent tribute to Glen Murrayf rom Bridgewater of his Boston Bruins days.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi James, Thank you for taking the time to share your thoughts on TripAdvisor. We are indeed very lucky to have a great team from the front line to the owners who take great pride in the property and in ensuring that our guests have a great experience. I am happy to see that this was felt during your stay with us. It certainly means a lot to be even considered among some of the best hotels in Atlantic Canada!! We hope you will come back and see us again soon. Sincerely, Joanne

"Great Rooms Great conference location."

5
05/03/2018

Large quiet rooms. Very clean. Hot buffet breakfast was good. Pool was nice. Close to many businesses. Restaurant Bar was good as well. Close to many local attractions. Very close to it all! Very close to highway, golf course and walking paths. Large executive suites are nice with desk.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to share your experience on TripAdvisor. I am happy to see that you were able to use the amenities offered and found the trail behind the hotel - sometimes it is a little bit of a too well kept secret! Thank you for staying with us and I hope you will come back again soon.

"amazing very happy ."

5
23/02/2018

My sister ,and my mum and me came here for a volleyball tournament and the staff checked us in fast and with a smile on their face. i found that the rooms were very clean and nice.i loved and is still loving staying here. you should really come here and have a great time .

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying and for taking the time to leave such a wonderful review - it was such a pleasure to have the teams stay with us this past weekend. We look forward to seeing you again! I hope you enjoyed the tournament! Joanne

"Great stay, clean rooms & friendly staff"

4
20/02/2018

Excellent staff, friendly & accommodating. Rooms are clean & comfortable. Only complaint is the rooms are not very soundproof. Could hear conversations in other rooms quite clearly through the bathroom vents.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Beth for staying and for taking the time to leave a review. I appreciate you feedback regarding the noise levels and it is something we will certainly keep in mind for any future opportunities to correct. I am happy to see you enjoyed your stay and I hope you will come back and see us again soon.

"Nice stay"

4
06/02/2018

Was here for a family members wedding. The rooms are clean, modern, and quiet. Food was good and the staff seemed friendly! Only complaints I would have are that the fridge was shut off when we got to the room and the internet kept kicking us off. All In all I would stay here again.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Jason for your review. I am glad to see you enjoyed your stay - we love hosting wedding groups. I am sorry about the fridge and the internet connection - I will be sure to follow up on both. Thank you for staying and we hope to see you again! Joanne

"Team stay"

5
22/01/2018

My son, his basketball team, coaches, other parents and I stayed at the Bridgewater Best Western on the weekend to attend a local tournament. The BW staff were very welcoming on checkin and served many of us dinner very quickly on Friday evening in the restaurant. The food and service were both excellent. Highlight Fish Tacos! Rooms very comfortable and clean. Complimentary breakfast was piping hot and they even opened 30 minutes early to accommodate the boys early morning schedule. Sometimes hotels are a little apprehensive with a crowd of energetic young men but the staff here were lovely and very kind.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to let us know about your stay. It was a pleasure to have the basketball team with us this past weekend - from all accounts it was a great group! I will be sure to pass along your wonderful comments to the staff and I hope you will think of us on your next trip to the area. Sincerely, Joanne

"having breakfast on jan25 for my wife,my wife have earlier stages of dementia"

5
22/01/2018

we had breakfast there last it was excellent,this year I booked a table of 10 people all family members,in support of my wife,it is a excellent location,the staff is friendly,and the rooms is very clean.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave a review and thank you trusting us with such a special outing! We look forward to seeing you tomorrow. Sincerely, Joanne

"New Years Eve"

5
03/01/2018

Excellent stay for new years eve celebration. Rooms were very quiet. There wasn't any disturbance from noise of neighboring rooms. Beds were very comfortable so received a good nights sleep. Dance floor should be a little bigger, it was very crowed but the music was excellent.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Roger for spending New Years Eve with us- it was indeed a great celebration!! I am happy to see that you enjoyed your stay and were able to enjoy a good nights sleep. I appreciate your feedback on the dance floor - I don't think I have ever seen that many people dancing on it for the entire night. We will certainly keep the feedback in mind should the opportunity arise to expand it. I hope you will come back and see us again soon. Sincerely, Joanne

"BW Hailifax NS"

5
31/12/2017

Over all its a great place to stay, the rooms are large and updated. The pool is not heated and great if you are a Polar Bear. There is a really cool water slide that makes you forget how cold the pool is.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review and for staying with us. I am sorry to hear that you found the pool cold - it is heated to 82 degrees. I am not sure if something was off on the date that you stayed but I will be sure to mention this to our Maintenance team so that we can be sure we are monitoring regularly. I am glad to see that you enjoyed the rest of your stay and I do hope you will come back and see us again. Joanne

"SHELTER FROM A CHRISTMAS STORM"

5
28/12/2017

We lost our power on Christmas Day. We were able to get a room at the Best Western Plus. What could have been an extremely cold and miserable 3 days, turned into 3 very warm and comfortable 3 days while we waited for our power to be restored. If that were to happen again, that is the place to go to.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave such a wonderful review of your stay. I am sorry to see that a power outage on Christmas day was your reason for visiting but glad we could be a comfortable place to spend the holidays. I hope you will come back and see us again. Joanne

"Crisp and Clean"

5
19/12/2017

Very comfortable, clean, fresh smelling and quiet room. Staff was very accommodating and knowledgeable. Walking trail runs from hotel down along the LaHave River and across bridge to older part of town, very nice walk.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for your review. I am happy to see that you enjoyed the trail system behind the hotel - it is a hidden gem that we wish wasn't so hidden. I hope you enjoy your Holidays and please come back and see us again. Joanne

"lovely hotel with great staff!"

5
03/12/2017

We stayed here during a school tournament and it was lovely! The hotel is new and clean with modern yet comfortable finishes. The staff was helpful and gave suggestions on where to pick up the items we needed for our stay and kept a close eye on the hallways to make sure the kids ( and adults!) were not making too much noise and that the doors were kept closed. We had a noise group across the hallway but it was only a minute from the time I called the front desk until someone came up and got the people to close their door and keep the noise down. The breakfast the next morning was a complete hot meal and the food was very good with tons of variety. Overall, I wonder stay and I shall use this hotel the next time I am in Bridgewater. Thank you!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Julie for staying and for taking the time to let the TripAdvisor community know about your stay. I am happy to see that you enjoyed your stay with us. We do try very hard to keep a good balance between allowing guests to enjoy their stay but also ensuring everyone is able to relax and sleep - it is always great to hear when we are able to achieve this. Thank you again for staying and we look forward to your next visit. Joanne

"Comfy"

5
01/12/2017

Great helpful staff at the reception , the lounge and restaurant personnel are always smiling and joyful . The breakfast is nice and hot with a decent selection , great coffee . The Restaurant menu is somewhat small but the food is great .

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Gilles for staying with us and for visiting our onsite restaurant - 27 South while with us. I am glad to see you enjoyed your experience both at the complimentary breakfast and off the regular menu. I appreciate you taking the time to leave a review and we hope to see you again soon. Joanne

"Great place to stay on the South Shore"

5
26/11/2017

The kids loved the pool, breakfast buffet was wonderful, staff are very friendly and attentive. Room clean and comfortable, lots of towels including pool towels. We had a very pleasant stay and highly recommend staying here, we will certainly return.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you so much for taking the time to leave a review - it was a pleasure to run into you during your visit. I look forward to welcoming you and your family back again soon. Joanne

"bw plus bridgewater"

4
21/11/2017

great hotel, great staff had an issue with dogs in room next to me barking , but reception found thier owner and sorted it out bit of a mix up with bill when i checked out as they over charged me but again i talked to a different staff member and she sorted it out check your bill closely before checking out

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for your review. I am very sorry about the noise issue during your stay. We are a pet friendly hotel but we do try to enforce keeping the noise to a minimum - thank you for giving us the opportunity to correct the issue while you were here. I am very sorry for the billing error as well. I hope you will come back and see us again soon! Joanne

"Great place to stay"

5
20/11/2017

Room was very nice. The restaurant has amazing food. Best chowder I had in Nova Scotia. Great location to area stores. If you haven't stayed here or if you're in the area you need to stay at this hotel.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Chad! I am glad to see you enjoyed 27 South during your stay - the chowder is a very popular item and a local favorite. We hope you will come back and visit again soon! Joanne

"Great stay at Best Western Plus Bridgewater!"

5
20/11/2017

Had a wonderful stay at this hotel. Staff were welcoming and very helpful. Rooms were comfortable and clean with great décor. The breakfast was wonderful and the restaurant had a large variety of choices and the food was very good. I would highly recommend this hotel!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for taking the time to leave such a great review of the hotel. Your recommendation is the greatest compliment we can receive and we look forward to welcoming you back on your next visit. Sincerely, Joanne

"The best hotel experience!!!"

5
18/11/2017

The Best Western Plus in Bridgewater definitely stands out from any other hotel I've stayed at. From the moment you walk in, you can sense the genuine hospitality of the staff. They were very welcoming and personal, and didn't seem like "robots" working behind the counter. The rooms were amazing, the up-to-date style and warm atmosphere made for a very enjoyable stay. The restaurant, pool (and waterslide), gym facilities, and hot continental breakfast we're just an added bonus that made staying here not just a place to sleep but a place to relax and get in that self care that everyone seems to be lacking nowadays! Honestly, I would go out of my way to stay here again!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Austin for such a wonderful, kind review of your stay with us. We are very lucky to have such a great team that go out of their way to ensure our guests have an exceptional stay. While they provide great service they also take great pride in ensuring the property is maintained at it's very best. I couldn't be happier to work with such an outstanding team and your comments mean a lot - I will be sure to pass them along. We look forward to seeing you again soon, Joanne

"Great place to stay"

5
13/11/2017

We stay here every year to attend the Coldwell Banker dance. We are always pleased with our stay; this time we had a free upgrade which was very nice. Beds are comfortable, rooms clean and staff friendly.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Tobi - I am happy to hear you enjoyed the upgrade. We look forward to seeing you again next year! Joanne

"Great place in Bridgewater"

5
07/11/2017

Friendly staff, free breakfast, clean rooms, comfortable beds, high speed internet that my work laptop could actually connect to, and a really nice pool (albeit, a bit cold). Zero complaints - will stay here again in the future.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi there! Thanks so much for taking the time to review our property. I am happy to hear you enjoyed our complimentary hot buffet breakfast and swimming pool. I will be sure to pass your compliments along to the staff. We look forward to your next visit!

"Great experience!!!"

5
04/11/2017

It's a beautiful brand new hotel & a great restaurant with excellent food & service, clean rooms & hot breakfast! I would recommend it to anyone and I will defently be back. We were very happy with our stay.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Barry, Thank you for your great review. I'm so happy to hear you enjoyed our complimentary hot buffet breakfast and dining room. We look forward to your next visit with us!

"reaaly great home away from home. Decent accomodation- nice rooms, nice restaurant with really great food, great servic"

5
29/10/2017

reaally great home away from home. Decent accomodation- nice rooms, nice restaurant with really great food, great service, great pool, good parking and location. The best part was the genuine fabulously friendly staff. We will definitely stay there again when we go back

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your wonderful review! We look forward to seeing you again in the future.

"Fall Break"

5
29/10/2017

We appreciate a bright, clean place to stay. Staff were very friendly and helpful. Great complete hot breakfast. Best Western "Plus"is our Hotel of choice. We have stayed at sites in Moncton NB, Halifax and Bridgewater during the past year.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review, George! We are so happy to hear you enjoyed your stay with us. We are very lucky to have such a great team here. I'll be sure to pass along your comments. We look forward to seeing you on your next visit.

"Avoid Room 119"

3
29/10/2017

We spent a night at this hotel in room 119. It is located on the ground floor next to the engine room and because of the noise of the machinery coming on and going off we had a very disturbed night. When we mentioned this to the receptionist on checking out she said had we complained we could have been moved to another room. She clearly failed to realise that packing up and moving to another room would have only increased the disturbance we experienced. We are extremely unlikely ever to stay at this hotel again. At all costs, avoid room 119.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review, Mary. I appreciate you bringing the noise you experienced in room 119 to our attention. This problem was due to a recent phone upgrade, and has since been resolved. We always encourage guests to bring issues to our attention as it allows us to correct them and make your stay as enjoyable as possible. We do hope you consider staying with us again in the future!

"Great experience"

5
20/10/2017

I sleep at this hotel every month and i have nothing but the best service, beds are comfy as well as pillows, food is great, a little pricey, but it's pricey everywhere you go, looking fowward to my next stay!!!!!!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Daniel - it is always a pleasure to have you as our guest. I appreciate you taking the time to leave a review on TripAdvisor. We very much look forward to your next visit. See you soon! Joanne

"Fabulous hotel and staff"

5
17/10/2017

Came for our daughter wedding. Good rooms, food, pool are outstanding. I used laundry for 1.25 per load. beautiful lounge and entrance. staff friendly and helpfu Will definitely stay next time when visiting Bridgewater. Thank for an excellent service.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Ira and it was such a pleasure to host your daughter's wedding - it was beautiful. I am glad you got you to stay with us for a few extra days and enjoy some of the hotel amenities. We look forward to your next visit! - Joanne

"Honeymoon"

5
17/10/2017

Went to visit family & new great grandson. Room was very comfortable. Had great meal at restaurant with family Friday night. Had disability room & we were both impressed with it. The shower, the bars, the lowered closet, etc.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Donna for staying with us. I am happy to hear that the barrier free room met your requirements - it is always great to receive that feedback. Thank you as well for having your family join you for dinner at 27 South - I am glad you enjoyed it. We hope you will come and visit us again soon! - Joanne

"Fantastic hotel"

5
16/10/2017

Stayed here for a wedding on October 14th, 2017. Had an excellent time as the reception was on site. Friendly staff and immaculate room. The only thing I would change is that there was no fan in the bathroom. Other than that, everything was perfect!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Jesse for taking the time to leave a review regarding your stay with us. It was such a pleasure to be able to host such a beautiful wedding and such a great group of guests. Thank you for the feedback regarding the fan - the bathrooms do not have fans as we have a central air system that should ventilate the bathroom - I will look a little further into this to ensure all is working properly. Joanne

"Great stay"

5
08/10/2017

Love the hockey theme... Great place worth every penny. Great staff. Great breakfast. Would rwcomend to friends. Room was an upgrade suit. Clean and comfortable. Breakfast was good. Eggs french toast sausage and all the other goods of a free breakfast

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Bill for staying with us and for taking the time to leave a review. We are definitely big hockey fans and glad you enjoyed the memorabilia around the property. Your recommendation means a lot to us and we look forward to seeing you on your next visit to the area. Joanne

"Great location and convenience"

4
03/10/2017

This hotel was really well located to visit nearby towns and attractions. We used this hotel for 2 nights while visiting Lunenburg and Mahone Bay, both just a short drive away. Also, some great restaurants in Bridgewater, including 27 South in the hotel, although we explored the restaurants in town. The pool and water slide were fun for this stay as well. The pool wasn't crowded and the water slide was great for both the kids and myself as I entertained the other guests by shooting out and making a huge splash. Free breakfast included in the stay was a bonus, but fairly standard. The front desk staff were very friendly and helpful in recommending restaurants and nearby attractions. Also a great golf course Osprey Ridge is less than 10 minutes away.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
HI Rob, Thank you for taking the time to leave such a great review of the hotel. It sounds as if you were able to take in many of the great attractions on the South Shore and enjoy the hotel amenities. The waterslide and pool are definitely great additions, and yes the slide is popular with the adults as well!! Thank you for visiting 27 South during your stay when there are many other options available in the area - I am glad you enjoyed the experience. We hope to see you again on your next visit to the area. Joanne

"My go to hotel"

4
02/10/2017

Will definitely be staying here again. Comfy beds, clean rooms and friendly and helpful service! Great pool area although a hot tub would be an added bonus. Lounge/bar area and staff were very friendly and the food was delicious!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Sandra for such wonderful comments. We are very lucky to have such a great team to take care of our guests and the property - I am happy to see you got to experience this while staying with us. We look forward to your next visit! Joanne

"2nd time at this hotel"

5
02/10/2017

This was our second time at this hotel. It's a very nice hotel, in a good location. Restaurants and shopping are across the street. It's about a 5 minute drive to centre of town. Lobby, amenities, and rooms are very clean. Hot buffet breakfast is excellent. Staff are very friendly and helpful.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for coming back to see us again - that is the best review we can receive! Bridgewater is a great location for exploring the area and I am happy to see that you were able to enjoy the amenities that were close by and available at the hotel. Again - thank you so much for returning to the hotel and we look forward to see you again on your next visit to the South Shore! Joanne

"Excellent Place of Rest in Bridgewater,Nova Scotia"

5
29/09/2017

My husband and I stayed here for 4 nights during our stay in the Bridgewater area.Our room was very clean and the beds were HEAVENLY to sleep in.Felt so rested in the morning, did not want to get out of bed because it was so cosy and comfy ( i have joint pain issues).The staff are EXCELLENT, very friendly and helpful.The restaurant is a good place to eat if you should decide to eat at the hotel.Definately would stay there again.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Olga, Thank you for such kind words regarding your stay. I am glad to hear you slept well - with all the other hotel amenities a good night sleep is still the most important part! We look forward to seeing you again soon. Joanne

"Very nice BestWestern, loved my stay!"

5
28/09/2017

Very nice BestWestern, loved my stay, good spot and great service. Restaurant is very nice also, good menu. Nice staff, very polite and caring! Room was nice and like new, very clean, nothing bad to say !

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Stephane for staying with us and for visiting the onsite restaurant - 27 South - while you were here. I am thrilled that you loved your stay and hope you will come back and visit us again soon! Joanne

"Impressive Stay at the Best Western"

5
27/09/2017

I stay at Best Western out of habit, consistent quality, good beds, decent breakfast. I booked into this one at Bridgewater expecting the same and got it. And more. I had just settled into my room and figuring out what was next when the phone rang. It was the manager checking to see if everything was ok. What a nice touch! I have never had that happen before and I felt like it mattered if everything was ok in my room. Thank you Best Western at Bridgewater!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Barb for staying with us and for the wonderful review. We do try to make it a priority to follow up to ensure your room is ok so that we can help if there is anything that would make the stay more comfortable. Thank you for continuing to choose Best Western and we look forward to seeing you again. Joanne

"Bridgewater Excellent"

5
25/09/2017

Excellent service. Staff could not be more helpful and friendly as is the norm for Nova Scotia people. The hotel is new so the ammenities are up to date. Slide pool and awesome breakfast included. Beds were super comfortable and cleaning staff very respectful of the late hours for a wedding party.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
I am so happy to see that you enjoyed your stay with us and had the opportunity to take advantage of some of our amenities such as the pool (and waterslide of course!) as well as the complimentary breakfast. I hope the wedding was great as well and that you will come back and see us again. Sincerely, Joanne

"excellent"

5
25/09/2017

As usual our stay at the Best Western Plus Bridgewater was excellent. The pool is great, food is great and very pleasant staff. Very Clean rooms. Comfortable and spacious. I have stayed there many times and each time is excellent.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Jason! Returning guests are the biggest compliment we can receive. Thank you for continuing to stay with us - we look forward to seeing you again soon! Joanne

"Best stay on our trip"

5
24/09/2017

We stayed at the Best Western Plus in Bridgewater on our vacation and were very pleased. The staff treats you like a prefered customer and make sure you are pleased .They are efficient and friendly. the rooms are excellent, new furniture.A news paper in the morning etc. like hotels used to be before the number one thing became the profit of the place.The serve a full breakfast which was excellent. We would not hesitate to recommend this hotel to anyone and will definitely stay there again if we are travelling in the area.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for letting us be part of your vacation! I can't say enough how lucky we are to have such a great team - they truly take pride in ensuring our guests feel welcomed. We are happy to provide what we consider to be standard amenities such as a newspaper and a complimentary hot breakfast - we do hope you will come back again on your next visit. Joanne

"Once again another GREAT visit"

5
19/09/2017

This is the 4th time staying at this hotel in the last year and as usual the stay was excellent. It was nice to see all the staff again and I really felt at home here. My son loves this place and loves all the staff to a point that he feels comfortable enough to walk behind the desk and hang out with them (he's 2). They go out of their way to help us out and are genuine and friendly. Again, the restaurant is top notch, some great food here. My only complaint is that I had to leave lol, but we will be back. See you all again soon.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you - we all have a little sad moment when you and your son leave us too! We look forward to seeing you again soon. Joanne

"Disappointed"

2
19/09/2017

SEriously, a dirty bathroom, dirty carpet. I asked for a ground floor as we had. A pet, they put us on second floor and said there were no. Ground floor rooms. I found out she lied, the place was empty on our arrival so I checked, there were two available. MY sixth sense told me she was lying. Our room was soiled, and we were placed so far from the elevator and convenience for walking a pet was so long for us.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
I am very sorry to hear about your experience while staying with us. As mentioned in many TripAdvisor reviews our cleanliness and service are usually exceptional and I am very sorry if we fell short in some way during your stay. We do have certain pet rooms available and while we may have had rooms on the first floor not all are pet friendly or the specific room type that you reserved which may have been the reason we could not accommodate the request. On the second floor we typically use the rooms close to the stairwells as our pet friendly rooms so that it is easy access to the exit doors. Again - I am very sorry to hear about your experience and I thank you for bringing it to my attention. Joanne

"Most Lovely Location"

5
19/09/2017

The staff was friendly and organized. They made sure we felt welcome with our dog, Simon. We were given a main floor room close to the side exit. The room was clean and smelled fresh. The pool was very inviting, especially at night. The food we ordered from the restaurant was delicious. We enjoyed our stay very much.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave a review. We love welcoming pets to our property and I am happy that Simon enjoyed his stay as well. The pool and waterslide are a great attraction but I agree there is something very welcoming about it late at night when it gets dark - I am glad you enjoyed it. We look forward to your next visit. Joanne

"Recommended"

5
19/09/2017

Very pleased with confidence and manner of staff. They were very accommodating and very pleasant. Food was excellent in restaurant . Rooms were very clean and plenty of supplies and towels were on hand.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your recommendation - it is the highest compliment we can receive. I am happy to see that you enjoyed your visit. Our team takes a lot of pride in providing exceptional service and ensuring the hotel is well maintained and I am happy to see that this came through in your visit. We hope to see you again soon. Joanne

"best bw hotel we've stayed in so far!"

5
18/09/2017

this is a very clean hotel, with very friendly and helpful staff, and it was a bonus to discover we had a room with a whirlpool beside the bed! It was awesome!!!! will definitely stay here again! The staff was informative and helped me out while I was using their laundry facility, which was the least expensive one on our trip. Breakfast was good with lots available to choose from. We stayed for two nights making it easy to travel to nearby places like Lunenburg and Mahone Bay.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
HI Brenda, Thank you for staying and for taking the time to leave a review. Bridgewater is a great stopping spot to explore the South Shore and we are happy that we could enhance your visit. We look forward to seeing you again! Joanne

"Always a great experience"

5
09/09/2017

The check in went flawlessly. The studio king guest room was awesome. The quality and quantity of the food in the restaurant was exceptional. Breakfast was another great experience. This is the one hotel I ask work to stay at every time I am in the area.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Flawlessly, awesome and exceptional are wonderful words to hear from our guests! Thank you for sharing on TripAdvisor - I certainly appreciate you making us your hotel of choice while in the area and we look forward to your next visit! Joanne

"Great place "

5
07/09/2017

Got a upgrade into a suite wonderful as both my husband and I could watch or just read our books in different rooms. Swimming pool a good size lots of tables and chairs around. The breakfast was very good plenty to choose from but sad to say I never sow the pancakes or waffles. Staff very helpful in all areas.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review regarding your stay at the hotel. I am happy to see that you enjoyed your upgrade and the hotel amenities such as the pool and breakfast. I also appreciate you taking the time to let me know about the breakfast - my apologies regarding the waffles and pancakes - one should definitely be offered each morning and I will be sure to follow up as to where we fell short during your stay. I hope you will come back and see us again soon. Joanne

"Nice new place!"

5
07/09/2017

Stayed one night after visiting Lunenburg with family. Nice new hotel. Room was nice and a decent size. Staff was friendly. Pool had a large water slide and kids loved it. Great continental breakfast but recommend going early because seating is limited.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review and for staying with us during your visit to the area. The waterslide is a great addition to the pool and happy to hear your kids enjoyed it. We hope to see you again next time you are visiting the South Shore. Joanne

"Clean and comfortable..good location"

4
06/09/2017

Nice hotel, clean, well managed, friendly staff. The buffet breakfast is good and is in the restaurant. Front desk staff are very helpful...they sell stamps and will post your mail for you. The hotel is across the road from Walmart, Canadian tire and a few other places. The pool is okay but parents seem oblivious to the "no diving" signs when it comes to their kids. Also not the place for a huge (6') inflatable ring. Supper in the restaurant was a disappointment.. we returned the chicken soup that was inedible...the seafood chowder was tasty, lot of seafood but very watery.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review and for the great comments regarding the staff - we are very lucky to have the team that we do. I appreciate you taking the time to let me know about your experience in the pool and in the dining room so that I am able to follow up on them. I do hope you will come back and see us again.

"Great place to stay!"

5
05/09/2017

Clean, comfortable rooms. Wonderful staff who made us feel very welcome. Located close to many stores and restaurants. We will definitely be returning to the Best Western Plus in Bridgewater for our next staycation.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for choosing us for your staycation and for such a wonderful review. Getting out to explore you own backyard is often one of the best vacations you can take! I am glad you enjoyed your stay and we look forward to your next visit. Joanne

"Very surprizing"

5
01/09/2017

Brand new hotel with exceptional facilities. All you can ask about service quality and hospitality. No doubt that this hotel is located very conveniently close to most attractions like Lunenburg, Peggy's Cove and so many others.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Michel - we are always happy to be a great surprise! Thank you for staying with us while in the area. Bridgewater is a great stopping point to explore the South Shore. We hope you will come back and see us again! Joanne

"Great choice for travel"

5
30/08/2017

Overall experience at they Best Western chain has been consistently positive and of good value. Some of the highlights were the inclusion of a good hot breakfast, convenient locations, amenities and high quality sleep surfaces and generally spacious rooms.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Harry, Thank you for your comments regarding Best Western. The brand has put a lot of concentration in the areas you have mentioned (breakfast, amenities and the comfort of the bed) and it is always great to hear that these have made a difference. We hope you continue to use Best Western in your travels and we look forward to welcoming you back to Bridgewater. Sincerely, Joanne

"Happy customer"

4
29/08/2017

Great hotel! The kids really enjoyed the swimming pool, as it was very large. Staff very friendly and helpful. Rooms were large and clean. The breakfast items were very good and plentiful. I would definitely recommend this hotel.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Joe! It's always great to hear when our guests enjoy their time with us. Thank you for your comments on the complimentary breakfast - I am happy to see you enjoyed it. I hope you had an opportunity to enjoy the pool (and waterslide) as well as the kids! We look forward to seeing you again! Joanne

"Anniversary"

5
29/08/2017

We stayed 2 nights for our 6th wedding anniversary. Breakfast was hands down the best hotel breakfast I've had. Staff were friendly & approachable. Location was central (easily able to visit other popular towns in that area). Bed was comfortable and room was clean and modern!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for spending your anniversary with us! It's always a pleasure to share in these special celebrations. We look forward to seeing you on your 7th! Joanne

"New & Clean, Friendly staff"

5
29/08/2017

Great new and very clean hotel with friendly and helpful staff. Nice pool, and fitness center. Lots of free parking. Close to highway and minutes from downtown area. Complementary hot breakfast was excellent.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Jason! I appreciate you taking the time share your review on TripAdvisor. I am glad you had an opportunity to enjoy the hotel amenities such as the pool, fitness center and complimentary breakfast. We look forward to seeing you again! Joanne

"newer & upscale BW"

4
29/08/2017

Enjoyed our 2 night stay at this newer location. Pool looked like a lot of fun for kids; but did not have time to try. Requested and got our request for top floor quiet room facing the back green space. Very quiet. Comfortable beds.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review and for staying with us - I am glad to see that you enjoyed your stay and that we were able to accommodate your request for a quiet room. I am sorry you didn't get to enjoy the water slide - a perfect excuse to come back and see us again! Joanne

"Nice but noisy"

3
19/08/2017

Its situation outside town near a commercial center does not give this hotel any scenic appeal. However, its cleanliness and large rooms with comfy beds amply make up for this. Breakfast is buffet-style and somewhat above average. The rooms are well equipped with a real desk, drawers, a chair, an armchair, TV etc. There's also gear to make coffee. The noise isolation for noise coming from neighbouring rooms or from the hallway is bad. We could literally follow every word of the conversation next door. This is not ideal for light sleepers ....

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Willem, Thank you for your review - I am happy to see that you enjoyed your stay with us. I do appreciate your feedback regarding the noise. I am not sure where in the hotel you were located but please know that you can request a quiet room in the hotel - while the room is not insulated any different it can cut down on noise to avoid a high traffic area in the hotel. I do hope you will come back and see us again, Joanne

"Excellent accomadations"

5
19/08/2017

So far the Best Western chain does not disappoint. We reserve a ourselves a Standard King which I'm pretty sure got upgraded to a suite upon arrival since it had a kitchenette, pullout couch, pocket doors separating the bedroom from the living room and a HUGE bathroom (pretty sure room 318 is the biggest room on the 3rd floor since we checked the floor plan). Otherwise, I'm very impressed with the standard category at this hotel. The bed could be a bit more pillow-toppy (as I think it use to be but is seeing some wear with butt groves and dips) but that's just a personal preference, here. The front desk agents' service was great, the breakfast was more then adequate with a built-it-yourself yogurt bar, hash browns, pancakes (this might alter to waffles some mornings?), eggs, ham (also may be bacon or sausages on other mornings?) a slow cooker of beans, bagels, bread for toasts, muffins, some baked sweet loaf, fruits, tea and coffee and juices. Everything was to temperature and the refills were timely! A job well done one the kitchen staff. I admit, I do love the breakfast part or the best westerns. All in all we have no real complaint since we were already pretty happy with the upgrade. We will most definitely return if we do Riverfest again next year.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for such a wonderful review - I am glad to see you enjoyed your upgrade to one of our extended stay suites - we are happy to extend upgrades to our guests when available. I think you should definitely return to Riverfest next year and come back and see us again! Joanne

"Just Like Home"

5
17/08/2017

We have stayed at the Bridgewater Best Western several times in the past and have enjoyed every stay. It's friendly staff and clean atmosphere made our stay very comfortable. The restaurant is by far one of the best in the area with a wide selection to fit anyones taste. We have never been disappointed with the food or service. We were treated so well by everyone we almost hated to go back home.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you staying with us during your visits to Bridgewater and thank you for taking the time to leave such a wonderful review. We are very lucky to have a team that takes such pride in the property and in making our guests feel welcomed. I will also be sure to pass along your comments to our culinary team at 27 South. We look forward to seeing you again soon! Joanne

"Bridgewater Best Western Rocks"

5
15/08/2017

Beautiful hotel with outstanding service. The front desk staff are always friendly and welcoming. As a woman traveling alone service, comfort and security are important. I always enjoy my stay in Bridgewater.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
We are so happy to be able to provide you with a safe and comfortable stay. We have to agree that our staff "rocks" and I will be sure to pass your comments along. Thanks again for staying and we look forward to your next visit. Joanne

"Refreshing"

4
15/08/2017

This hotel was a pleasure to stay at. It's well maintained, clean,spacious and comfortable. The room was tidy and clean, the shower was great. The view from our room was pretty, overlooked the outdoor cafe/garden. The bed was definitely sleep inducing and the sheets were so soft! The amenities were a wonderful compliment to our stay. Hot buffet breakfast in the morning was satisfying.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying and for taking the time to share you experience. A good night sleep and a good breakfast are definitely important to your overall experience - I am glad to see you enjoyed both. We hope you come by and visit us again soon. Joanne

"pleasantly surprised"

5
14/08/2017

We stayed here Aug. 11 and 12/17 and were very pleased. Our King suite was very spacious and clean. The bed was really comfortable. The staff here from reception, to restaurant and housecleaning were all friendly and knowledgeable. The complimentary hot breakfast was much better than I expected with cereals and hot options available with great selection. I was very impressed by our overall experience and would not hesitate to stay again. The pool looked lovely with an adults only time from 10-11 PM. The restaurant served excellent food with large portions, a little expensive but still great. They have a lounge to sit back and have a drink.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Bernice! I am glad to see that you had an opportunity to enjoy the amenities of the hotel and that you enjoyed your time with us. We are very luck to have such a great team that take care of the property and our guests so well. Thank you again for such kind words and we look forward to your next visit. Joanne

"Perfect place to stay"

5
10/08/2017

Hi Again: My wife and I had the opportunity to stay in this hotel for one night on our way back to Halifax, NS to catch our flight home. The room we stayed in was awesome, and the beds were soo comfortable. This hotel offered a free buffet HOT breakfast and didn't disappoint. There were lots of nice coffees, and different Hot egg dishes with sausages, muffins, various breads, bagels, etc. The staff were extremely friendly and helpful, and courteous. The rooms were very clean, spacious, and had a nice size TV which was great. We would definitely highly recommend this hotel to anyone wanting to stay in the Bridgewater area and definitely will be back. Thank You

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying and for leaving such wonderful comments. I am happy to see that you enjoyed the complimentary breakfast and had a good nights sleep. We recently upgraded our TV's in our guest rooms to a larger size - it's always great to hear when our guests enjoy the changes we make. Thank you again and we look forward to seeing you soon. Joanne

"Good local dish"

5
08/08/2017

Called in here for lunch. As I'm on holiday from England, I was taken to try Poucine. Food was good, staff very friendly. This was one of my first meals here in Canada . And quite happy to go there again

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for stopping in to visit our restaurant 27 South. I am happy to see that we were able to make your first eating experience in Canada a great one! Enjoy your vacation. Sincerely, Joanne

"Best Western Plus"

5
07/08/2017

I enjoyed my stay at the hotel very much. Staff was very helpful and the property had a great saltwater pool and fitness room. It was a good place to stay and use as base to explode areas around Nova Scotia.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying and for the wonderful comments. I am glad you enjoyed the pool - hopefully you tried the waterslide at least once as well! We hope to see you again, Joanne

"Clean hotel"

5
31/07/2017

Overall the hotel accomodations, ammeneties, staff & food was great. I would totally recommend it & will definitely stay at the Best Western again. The room was very clean & beds were very comfortable as well.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Lisa - I am glad to see you enjoyed your stay - we look forward to your next visit! Joanne

"Awesome stay"

5
30/07/2017

Staff was beyond great!!! Free breakfast was good, other then the bruised bananas, rooms were clean, pool was clean, fairly new hotel, and about a 10 minute drive from downtown bridgewater, but only a 5 minute walk from walmart, canadian tire and a boston pizza. The only complaint, and this is the only complaint, is the free internet sucks....kept kicking us off every 5 minutes, otherwise, we were spoiled with this location.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Jason - Thank you for staying and for such wonderful comments - I am very sorry to hear about your experience with the internet - we will certainly keep a close eye on the service. I hope you will come back and see us again soon! Joanne

"Exceptional property shines with pride"

5
30/07/2017

This pet friendly, property was exceptionally well cared for. We thought it was new and very surprised when staff told us it was eight years old. It was obvious everyone took great pride in the facility and their work. Each staff member we encountered was warm, friendly and helpful, when needed. Our room and bedding were very comfortable. They offered an excellent breakfast with many choices provided in a true restaurant setting. Hands down the best breakfast experience out of 25 hotels we stayed at during our extended road trip. We look forward to staying here on our next visit to the area.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Mary! I am happy to hear that you had such a great experience at breakfast. I am thankful everyday for such a caring team that takes care of our property and guests so well. I hope you enjoyed your road trip in Nova Scotia and we look forward to your next visit! Joanne

"Clean comfortable rooms, great pool/slide, excellent breakfast"

5
27/07/2017

Clean room, comfortable beds/pillows, shower curtain fresh; sheets crisp and clean, but should have duvet covers, not just flat sheets on duvet. Beautiful pool - kids spent hours going on water slide. Gym area great and overlooks pool through glass windows (convenient for watching my teens/pre-teens in pool). Free breakfast excellent selection in nice restaurant area. Staff very friendly and helpful. Quick check in and check out. Would certainly stay again.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying and for your wonderful review - we certainly appreciate you taking the time to let us know about your stay. I am happy to see that the entire family was able to enjoy the hotel amenities. Thank you again and I look forward to your next visit. Joanne

"well-kept property"

5
27/07/2017

I thought this place was new, not 8 years old! It was very well-kept and clean. The staff were very polite and courteous and helpful. I would recommend staying here and not hesitate doing so again. Great place.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you so very much for such a wonderful review. We have a great team that puts a lot of pride into keeping the property in excellent condition and in ensuring our guests are happy and comfortable. We look forward to seeing you again! Joanne

"TRULY IS A PLUS HOTEL"

5
25/07/2017

We have been visiting Bridgewater, NS for the past 6 years each summer for Camp Visiting Day. This was our first time staying at the Best Western Plus. All the Staff, from the Front Desk to the Breakfast Staff were nothing but fantastic! The Indoor Pool (with a kids slide) was great, especially the KIDS FREE HOUR which I thoroughly enjoyed! More Hotel Pools should offer this! The Pool Towels were a little small. Over-all our best stay in Bridgewater these past years...we look forward to returning next year!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for sharing your comments regarding your stay. I am happy to see that you finally found us during your trips to the area and we look forward to your next visit! Joanne

"Great!!!!"

5
24/07/2017

We stayed one night on our way home from the Digby area. Our king suite was clean & a great size. The bed was comfortable & our girls enjoyed the pool. Breakfast was really nice.. lots of selection.. I really enjoyed the "make your own yogourt parfait" bar. My only complaint was the wifi... very poor & constantly kicking off. All in all, we enjoyed our stay & would absolutely return. Thanks also to the friendly staff at check in.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Alison for your review. I am happy to see you and your family were able to enjoy the hotel amenities such as the pool and complimentary breakfast - the build your own yogurt and oatmeal bars are a great addition. Thank you as well for your feedback on the wifi - we will certainly keep a close eye. Hope you will come back and see us again soon. Joanne

"The staff of the hotel were always pleasant and very helpful"

5
20/07/2017

I would have no problem staying there again, I find all the Best Western to be very clean and have enjoyed my stay each time. The continental breakfast had sufficant food choices to pick from each morning. The coffee was always hot and fresh

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Cindy! Thank you for your wonderful comments - I am happy that you enjoyed your stay with us. Best Western puts a lot of pride into both cleanliness and the complimentary breakfast and I am thrilled both were evident during your stay. Please come back and see us again soon! Joanne

"Amazing service and lovely clean room. "

5
16/07/2017

We arrived exhausted from 6 days road tripping with two young boys and the amazingly warm receptionist gave us a complimentary upgrade to a suit so we could all have some of our own space for the night. It was such a kind gesture. The room was lovely and clean as was the entire facility. We had a great stay. The free breakfast buffet was above average with a lot of great hot options. Was a great stop after a day exploring the south shore.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Brittany, Thank you for staying with us during your vacation. I am happy to hear that we were able to make your evening a little more comfortable after what I am sure was a fun filled day exploring the South Shore. I hope you enjoyed your stay in Nova Scotia and we hope to see you again! Joanne

"Top of the Line Best Western"

5
12/07/2017

This hotel must be one of the best in Nova Scotia. Everything about it was beautifully maintained. The front desk personnel were very pleasant and helpful. The room was a good size and the beds were extremely comfortable. I wish the duvet was not on the bed. It was too warm for the summer months. The breakfast was the best continental one we had on our 11 day trip.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to give such a great review. We are very fortunate to have such amazing front desk staff and that you found our buffet breakfast the best during your travels. Certainly hope to see you again in the future.

"Very friendly staff"

5
11/07/2017

I was greeted by an extremely friendly and helpful front desk person who called me when I checked into my room to make sure everything was okay. The rooms are typical of a Best Western and are super clean. The service of staff in dining room and desk was consistently fabulous. The buffet breakfast that is part of your room was served with hot and cold options. Very good selection and quite good. In the foyer every day fresh flavoured water and coffee was offered. What was neat was everyday the water flavour changed. Nice touch. The overall cleanliness of the hotel was great. Their biggest asset though is their staff. All very helpful and welcoming.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to provide such a great review. We are very fortunate to have such an amazing front desk and restaurant staff. Happy to her your found our buffet breakfast great and offered a selection. Our flavoured water station is something new for us - having your feedback confirms its a hit! Thank you again and hope your travels will bring you back to the South Shore.

"Best Western PLUS !!! "

5
10/07/2017

My wife and I just spent a week on the southern shore of Nova Scotia, during which we stayed at the Best Western in Bridgewater. As we were arriving, my wife asked " What's the difference between a regular Best Western and Best Western Plus ? " After spending 5 days there , the answer is simple : Plus stands for Tina and her wonderful staff !! I'm not talking about isolated instances of staff members going the extra mile - everyone went out of their way to ensure that our stay was pleasurable and all our needs fulfilled. A little late for breakfast ? No problem - everything's still hot and we'll get you a little something. On another occasion, we had picked up take out food at one of the local restaurants but had no plates or cutlery. Not only were they happy to provide plates etc but brought them directly to our room ! During our stay , we bumped into Tina quite a few times as she oversaw various areas of the hotel. Every encounter with Tina put on full display why the staff were as attentive and genuine in all our dealings during our stay - because that's exactly how Tina is, and she leads by example. Thanks to Tina and her team in Bridgewater - beautiful facility, well equipped, spotless - but the service topped everything. See you again next year !! PS - Rita loves the souvenir you gave her.

"Long Stay!!"

5
05/07/2017

Excellent hotel with a great staff who were helpful in every aspect. Thank you!!! You will enjoy your stay at the Best Western Plus. There is a swimming pool and many places nearby to visit. The location is great with a trail behind the hotel and a beautiful garden gazebo to enjoy evenings on.

"An amazing hotel"

5
03/07/2017

Friendly staff and exceptional customer service. Very clean hotel and an amazing breakfast selection - one of the best breakfasts we've had at a Best Western. A great hotel that we will highly recommend !!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Douglas for staying and for the great review. Glad you enjoyed the complimentary breakfast and we look forward to seeing you again! Joanne

"Great place to stay; helpful staff"

5
03/07/2017

We spent 2 days at this hotel while visiting family in the Bridgewater area. The property was clean and well-maintained. Staff were friendly and helpful. Buffet breakfast was plentiful and tasty. I particularly appreciated the walking trail at the back of the property, leading to an established river trail, a great way to start the day! A special shout-out to staff member Janet who located my favourite t-shirt among the lost items, left behind in the room when I packed quickly, and sent it to me via expedited mail. Much appreciated.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying and for the great review. We are very lucky to have Janet on our team and I will be sure to pass along your comments. I am glad to see you had an opportunity to enjoy so many amenities at the hotel - including the walking trail and complimentary breakfast. We hope to see you again soon! Joanne

"Fairly new hotel and great location"

5
29/06/2017

Great place to stay when travelling the south shore of Nova Scotia, fairly new hotel, room is clean and beds are comfy, especially after several stays in the B&B. Breakfast items are good and could be better when compare to other Best Western Plus.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for taking the time to leave your feedback. I hope you enjoyed the rest of your visit on the South Shore and we hope to see you again. Joanne

"Comftebel and sensebel"

5
28/06/2017

We spent two nights at this hotel. Location was great and easy to find. Even though it is off the main road it was very quite. Staff was very friendly, room was clean and specious. Beds were comfortable. Good restaurant off the Lobby, we ate dinner there twice.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
HI Sam - Thank you for staying and for the great review - I am happy to see you enjoyed your stay. Thank you as well for choosing to dine at our onsite restaurant - 27 South - I will be sure to pass your comments along to the team. Joanne

"Friendly Home from Home, nearly as good as Ireland !"

5
26/06/2017

Great comfortable rooms, Friendly staff and great food. Chriss and Jodie made it a home from home and gave us a laugh to look forward to after a hard days work. Thank you girls for your naturaly friendly nature you should both get a raise in pay !

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for leaving a review - it was a pleasure to have you stay with us and I will be sure to pass your comments along to Chriss and Jodie. I hope the next review reads "Better than Ireland" haha We hope you find your way back for another visit soon! Joanne

"Excellent place to stay"

5
26/06/2017

Staff were very warm and friendly, and the rooms were very clean with comfortable beds. We ate in the restaurant and the food was delicious. Also, if you like Swiss Chalet or fast food places, they are near by. The grandchildren loved the pool/slide and they had wonderful time. Thank you for a great weekend !!!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you again for your kind words! We are lucky to have the team that we do and our culinary team at the onside restaurant (27 South) often go above and beyond!

"June"

5
26/06/2017

My daughter and family stayed at this hotel as we were going on an Oak Island tour near by. Breakfast was great, kids enjoyed the poor and the beds were very comfortable. We thoroughly enjoyed our stay there and recommend it to anyone else who might be vacationing in the area.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Joanne! So happy to hear your family were able to enjoy your time with us - the pool and waterslide are often a hit with the kids (and sometimes the parents too!!). Your recommendation means a lot and we hope you will come back and visit the area again! Joanne

"Best western Bridgewater"

5
21/06/2017

Great place to stay and a great deal. Breakfast was awesome and the rooms were clean.Had great internet service. Staff was friendly and all around just a great place to stay for the price. Will stay there again in the future.

"Best place to stay in Bridgewater"

4
18/06/2017

Pleasant staff, clean rooms, comfortable beds and a great restaurant! Over the past few years we have tried a number of items from the dinner menu and have never been disappointed. They offer a great hot breakfast buffet, free with your room. The only negative thing on this visit was that the shower drain was very slow and by the time you finished your shower, you were standing in an inch of water. I mentioned it when I checked out and the girl at front desk said that she would have it looked at.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Patricia for continuing to stay with us during your visits to the area. I am happy to see you have had great experiences in our dining room for both breakfast and dinner and we look forward to your next visit!

"Wonderful stay!"

5
17/06/2017

We really enjoyed all aspects of our stay at this Best Western from check-in to departure. We will definitely stay again at this location. The pleasant staff at the front desk and in the restaurant/bar were very helpful and also very knowledgeable about the area attractions.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you again for staying with us and for your wonderful comments. We certainly look forward to your next visit! Joanne

"Excellent locaation for south shore adventures"

5
17/06/2017

Located just outside Bridgewater, NS, adjacent to Hwy 103 ( but very quiet), this hotel is located in one of the prime beauty spots of Nova Scotia. Limitless day trip adventures possible using this location. We were pleasantly surprised by the very good food at the on site restaurant, and breakfast had plenty of choice for every taste. Staff were very friendly and helpful, but then this is Nova Scotia.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for such a wonderful review of the hotel and of Nova Scotia!! We are very lucky to be centrally located on the South Shore which does make for easy access to many attractions in the area. I am glad you also had an opportunity to visit our onsite restaurant - 27 South. We hope you will come back and see us again! Joanne

"Business stay"

4
15/06/2017

Stayed for business in early June. Nice hotel, comfortable rooms, friendly staff. Not a big fan of the breakfast - went down twice and both times the meat was overcooked ham - almost as though it was leftovers. The restaurant, however, is great. Had dinner there one evening and the food was outstanding. Great service as well.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Jon for your review and feedback. I am sorry that we fell short on breakfast during your stay and I will be sure to follow up. The ham is baked on site specifically for breakfast but it sounds as if it wasn't replenished promptly during your stay - again my apologies. I will be sure to pass along your great comments regarding the staff and 27 South to the team. Please come back and see us again soon! Joanne

"Awesome stay at the Best Western during softball provincials"

5
08/06/2017

I was very pleased with our stay at the Best Western Plus Bridgewater, Nova Scotia. I would definitely recommend this hotel to anyone. Super friendly service, great value, delicious breakfast, very clean rooms and comfortable beds, conveniently located close to the mall, restaurants and 10 minutes or so from ball fields.

"Will definitely return"

4
05/06/2017

This hotel is fairly new. Rooms and décor are very nice. Nice pool, fitness center, and hot buffet breakfast. Friendly, helpful staff. Good location; close to restaurants and shopping. Fairly close to Lunenburg, Mahone Bay or Chester, or to Rissers Beach.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
I am so happy to see you enjoyed your stay with us - I appreciate you taking the time to let others know about your experience. We are very lucky to have great staff that take such wonderful care of the hotel and our guests. I hope you will come back and see us again soon! Joanne

"Travelling in Nova Scotia"

5
04/06/2017

This hotel which we stayed at for business was excellent. When we got up in the morning they were preparing faciliies for the provencial election which did nothing to disturb us.I would recommend this hotel to anyone needing a hotel in this area as the staff where wonderful and everything was first class.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Kenneth for your wonderful review. Your recommendation is the best compliment we can receive. I hope your business brings you back this way again soon. Sincerely, Joanne

"Top Quality Hotel"

5
04/06/2017

From check-in to check-out, this was a top quality hotel. Bridgewater is off the path of major tourist attractions, but it is close enough to enjoy those attractions minus their crowds. We slept comfortably and drove to the attractions within half hour.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying. Bridgewater is a great stopping place to settle while you experience the South Shore of Nova Scotia. I hope you enjoyed your time touring around and we look forward to seeing you again. Sincerely, Joanne

"Great experience"

4
30/05/2017

Lovely hotel, very nice staff. EXCELLENT breakfast buffet with nice little omelets and REAL ham. The other surprise was EXCELLENT coffee and very large mugs! Sweet way to start the day! If staying overnight in Bridgewater again, I'd definitely return to this hotel.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review - I am happy to see you enjoyed the complimentary breakfast buffet. We are always happy to help get your day off to a great start. We look forward to seeing you again! Joanne

"Great"

5
27/05/2017

We had a great experience at this Hotel. My Daughter loved the pool, and the breakfast. The beds and pillows we super comfy. The hotel was very clean, and the staff was great! We would definitely stay here again.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for the review - it is always great to hear when our guests enjoy their stay. The waterslide tends to be a hit for children - I am glad your daughter got to take advantage of it. Hopefully you will come back and see us again soon! Joanne

"Our stay"

5
27/05/2017

We arrived this May, early evening- at arrival we were greeted as if we were family. This hotel is spotless, beautifully decorated, amazing staff and food. The rooms were excellent and the beds were so comfortable. We will certainly use this hotel again.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Donna for staying and for taking the time to leave a review of the hotel. I am glad to see you enjoyed your stay and we look forward to seeing you again. Joanne

"When staying in Bridgewater,NS stay with the gang at the Best Western Plus"

5
26/05/2017

The Best Western Plus in Bridgewater,NS is the best place to stay when visiting the south shore of Nova Scotia this summer on a vacation or a business trip . The owners the staff the waitress staff in the fabulous restaurant are one in a million. They will make your stay and your meals the best experience around the south shore.

"Very comfortable stay"

4
25/05/2017

We stayed 20 and 21 May/17 for the Legion convention. Rooms are nicely furnished and beds are comfortable. A small thing, but wish real glasses/coffee mugs could be provided, really dislike the plastic/styrofoam provided. Small but nice dinning room with very friendly/efficient staff. Food is very good at a reasonable price, (breakfast is included). Nice pool with waterslide. There is a beautiful hiking trail at the back which decends to the LaHave river, but be careful, the tics are out!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Duncan - Thank you for taking the time to leave a review - it was a pleasure having attendees from the Legion Convention stay with us. I appreciate your comments regarding the dishware in the room and I will be sure to keep it in mind should the opportunity to replace them come up. Hopefully we will see you again on your next visit to the area. Joanne

"Visiting family"

4
24/05/2017

We had a relaxing 8 day stay while visiting family. Room was clean, quiet except for a Saturday night when four neighbouring rooms were a bit loud. Excellent breakfast buffet. Pool was a little cool. Staff were very friendly.

"Best hotel in Bridgewater"

5
23/05/2017

Best spot in Bridgewater. Close to other restaurants and stores. Walmart is across the road, yet it's in a rural setting so not too noisy. Staff very friendly and prompt service. Food great and the free breakfast was nice! Would return!

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying Treena! I am thrilled you enjoyed your stay. We are very fortunate to be in the location we are - off the highway but close enough to amenities and to a wonderful trail system on the LaHave river. We are as well very lucky to have the team that we do and I will be sure to pass your comments along. Please come back and see us again soon!

"May long weekend"

5
20/05/2017

Friendly staff, clean hotel, comfortable rooms. Only issue is a hundred dollar charge to your credit card which is refunded after departure. No issue with the charge, but was not told about it when reservation was booked or upon check in,and it did not show on my receipt. I found out through online banking.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Andrew - Thank you for taking the time to leave a review of your stay - I am glad that you enjoyed your experience. Please accept my apologies for any miscommunication regarding your card. We do take a hold to cover room and tax and well as any possible incidentals such as dinner at 27 South. You should be made aware of this and again I am very sorry that you were not. I do hope you will come back and see us again soon!

"A real treat!"

5
16/05/2017

We weren't planning a night in a hotel, and now we are really glad we stayed. The room was very clean and comfortable, and the service was outstanding! A very pleasant stay. We felt pampered. Our stay could not be improved in any way.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Hi Gail, I am so glad to hear you enjoyed your stay with us and we are always happy to pamper our guests!! Hopefully you "unexpectedly" find your way back to stay again. Sincerely, Joanne

"Stop over stay"

5
12/05/2017

Front desk staff were wonderful and welcoming during our stop over stay. The beds were excellent and had a great sleep. The location was just off the highway making access desirable and easy to access.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us - it's always great to hear when guests are able to sleep - it's hard to be away from your own bed but happy to hear that we could provide you with a comfortable alternative! Please come back and see us again soon! Joanne

"Clean, quiet, and close to amenities"

5
10/05/2017

This hotel is newly built, cleanly kept, and walking distance to some amenities and only 2 minutes from town center. -- Nice place for resting after a days travel. Rooms are spacious and beds are comfortable. This hotel is close to TransCanada highway but distant from noise. Great selection of items for their 'included' breakfast..

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for taking the time to leave such a wonderful review. I am happy to see that you enjoyed the complimentary breakfast - hopefully you had the opportunity to dine in 27 South during your stay as well. If not it's a great reason to visit us again soon. Thanks again for staying and we look forward to having you as our guest again in the future. Sincerely, Joanne

"Another tremendous stay"

5
01/05/2017

I just stayed at this hotel for the 3rd time, this time my son and I were there for 7 nights. I can not put in to words how great my experience has been on every one of my stays. All the ladies at the front desk, restaurant, housekeeping, etc are second to none. All of the staff was so accomodating and really made this stay a memorable one. I know my son definitely enjoyed interacting with all the staff, and it was hard to leave. I consider this a home away from home when I am in Nova Scotia. I look forward to the next time we are there. The restaurant has the best food I have ever had. The Bacon Jam burger was indescribable, just so good. PS - Thank you for the valet parking of my son's tricycle ;)

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thanks JT for the wonderful review. We also can't express how much we loved having you and your son stay with us. We had a hard time wiping his finger prints on the front door when you left - the girls at the front desk said "it reminded them of him and they wanted to keep them there" haha. We look forward to your next visit and to being able to start our days with your son's happy greeting! Take Care, Joanne

"Best Place to stay!"

5
28/04/2017

This hotel was so clean, comfortable and the staff were extremely friendly and helpful. The breakfast staff were so accommodating to me, due to the fact that i could only eat certain foods. Also the front desk staff were to accommodating to my needs, with helping me find certain organizations.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thank you Michelle for your wonderful comments! Our staff take great pride in taking care of the property and our guests. I am happy to hear that the staff at breakfast were able to accommodate your restrictions - we want to ensure that our complimentary breakfast works for everyone. Thank you again and please come back again soon, Joanne

"down from NB for service work on homes"

5
27/04/2017

Down on business , i loved the hotel. I had super and breakfeast and it was realy good. The best complementery breakfest i ever had in any hotels. Real frendly staff . Nice big tv at the fitness center.

Joanne C, General Manager at Best Western Plus Bridgewater Hotel & Convention Centre, responded to this review
Thanks Albert! It seemed to got the chance to enjoy many of the amenities at the hotel - thank you for letting us know that you enjoyed it. I appreciate you taking the time to leave your comments and hopefully business or pleasure will bring you back this way again! Joanne

"Great stay!"

5
28/11/2016

The front desk staff were friendly and helpful at check-in and check-out as well as providing directions to restaurants. In retrospect, we probably should have eaten in the onsite dining room and had the special because the wait for a table was very long at Swiss Chalet. The breakfast room attendant was very pleasant and did a great job replenishing food and keeping the tables wiped off. The breakfast food was excellent and well presented. The housekeeping staff were friendly when we met them in the halls. Generally a very welcoming place to stay. Our only complaint was the noise created by a hockey team (aged 10 to 12 approx.) that seemed to be staying on the third floor above us but used our corridor to run through. When we were checking in, we overheard the front desk staff discuss noise levels after 10 pm with the coaching staff who said that would not be a problem as the team had a 9:30 curfew. Wish that were true because it was quite noisy until 11 pm and we were about to report this to the front desk if it had carried on much longer. We were assured by the front desk at check-in that our room was located away from the team.

"Ok hotel"

3
08/11/2016

Basic, clean hotel. Need better lighting in rooms. What we didn't like was the smokers congregating at entrance. Having to enter hotel through a cloud of smoke very unpleasant. Also the noise level of theses same smokers very loud in room (and we were on third floor). Complained once past midnight with no action taken. So probably not a problem during weekdays but avoid weekends, especially if a function is going on. Complimentary breakfast adequate at best.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to tell us about your stay. I am sorry to hear that you experienced noise issues due to the function at our hotel. We do try our best to control the noise level during such events and I am sorry to see that we fell short in this instance. I do hope that you will come back and visit us again and I hope that we are able to provide you with a more pleasant experience, Sincerely, Joanne

"Bridgewater's Best"

4
06/11/2016

A new hotel with clean comfortable rooms and ample parking. The staff are friendly and helpful. The restaurant is good, however breakfast needs work. The biggest downside was coming back to the hotel late in the evening and having to wade through a haze of cigarette smoke from all of the smokers standing in front of the front doors smoking.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave a review of the hotel - your feedback is always appreciated to help us work towards making a better experience for our guests. Please accept my apologies for the entrance way on your return to the hotel - I can certainly appreciate that it is not ideal to have to walk through during one of our events when there are an abundance of smokers. Hopefully we will be able to come up with a better solution in these instances. We do hope you will come back and visit us again, Joanne

"Wonderful Stay"

5
03/11/2016

The spouse and I stay here every November for our anniversary, lovely room, exceptional staff and we keep coming back because of it. Best hotel I've stayed in on the south shore. Everything was crisp, clean, the pool area was fantastic.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you again for your comments and for staying with us. We look forward to seeing you next year! Joanne

"october 14th and 15th"

5
24/10/2016

we stayed here for my sons wedding ,and other wedding guests stayed as well,,beautiful clean large rooms ,very comfortable beds and friendly staff and beautiful buffet breakfast . Every one of our group enjoyed our stay so much ,it sure was the best choice of a hotel to stay ,wish we could do it all over again .Our memories are gold from your hotel... gold stars to you !!!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you so much for such a wonderful review. It means a lot to know that we played a part (even if just a little one) in making great family memories. Thank you for trusting us to participate in your son's special day. Please come back and visit us again soon! Joanne

"Glad we stayed"

5
22/10/2016

Staff throughout were personable and professional. As most folks attest, the rooms are large and comfortable. Beds and linens provided good sleep quality. One oddity is we heard conversations from an adjacent room. Not sure if it was the bathroom ventilation system or the high ceilings. This ended up not being much of a problem as we were tired enough to sleep through. The most impressive encounter came after my stay. During check-in, I provided a BW Travel Card earned through previous BW stays. The Front Desk person acknowledged it and we conversed a bit about it's value. With Express Check-Out, I failed to examine the bill. My fault. I realized after viewing credit card transactions days later the Travel Card had not been applied, but value was now $0. I mentioned this in a survey BW sent. To my surprise, the Bridgewater GM (Joanne) contacted me proactively, investigated and took care of it. Given that I should have caught the error before leaving, I'm just so amazed at this fine level of service. Even without this incident, you can be confident this BW is an excellent choice for this part of Nova Scotia. I'd definitely stay again.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you so much for the lovely comments - it is always our pleasure to do what we can to make a great experience for our guests even after they depart! I am happy to hear that you enjoyed your stay with us and that we were able to fix up the Travel Card. We look forward to having you stay with us again. Joanne

"Lovely Hotel"

5
21/10/2016

Outstanding friendly staff and so helpful. Beautiful Rooms, clean and fresh. Good location within walking distance of major shopping. Beautiful trail on the property. Would love to come back someday. Did I say pool and slide...

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
I am glad to see that you enjoyed your stay with us and I hope you do get the opportunity to visit us again. The trail behind the hotel is especially wonderful this time of year with all the fall colors - it's always great to hear when guests get the opportunity to take advantage of it. Thank you for taking the time to leave such a wonderful review. Joanne

"Enjoyed our stay"

5
21/10/2016

This hotel is very good. Customer service is great and the facilities are pretty nice. Pool is a pretty good size and there is a big water slide that the kids really enjoy. Wish it had a hot tub but I guess you can't have everything.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and thank you for the wonderful review. We are very lucky to have the team that we do - they certainly take great care of our guests and property. I am happy to hear that your kids enjoyed the pool. Come back and see us again soon! Joanne

"Nice value hotel with amazing employees"

4
18/10/2016

One of the better hotels in this part of NS with complete amenities required for long term stay traveller like me. The hotel staff is simply amazing! Their restaurant has some real nice dishes up their sleeves especially the desserts. Would want to comeback and relive the memories again

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi There - Thank you for staying with us and leaving a review of the hotel. We are very lucky to have the team that we do and I will be sure to pass along your comments. We have recently updated our menu and I am sure the chef will be happy to hear your feedback. If The Gold Rush wasn't one of the desserts you tried you should put it on your list for next time!! Hope to see you again, Joanne

"Nice place for a reasonable rate"

3
17/10/2016

I stay here periodically for business. It's a little out of the way for where I need to be, but the rooms are consistent, facilities are ok to good, and a hot breakfast is included. There are also some chain restaurants not far away, and Bridgewater is a quick drive away, if you're looking for something to do in the evening. Conveniently located just off the highway.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Michael for taking the time to share your thoughts with the TripAdvisor community and thank you for continuing to stay with us when in the area - we certainly appreciate it. We hope to see you again soon, Joanne

"The best"

5
17/10/2016

The best of the Best Western that I ever stayed. The service, value, sleep Quality, Cleanliness, rooms and location are excellent. We enjoyed very much if anybody go to eastern Canada should stay in this hotel.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Joanne - Thank you for staying with us and thank you for the wonderful review of the hotel. It is always a pleasure to hear when guests enjoy their time with us. Hopefully you will come back and see us again soon. Sincerely, Joanne

"Very comfortable and the food was good"

5
09/10/2016

The room was quiet, the bed very comfortable and the dinner in the restaurant was above average. Reception staff were helpful. I had a US dollar gift card and they applied it to my room even though I had mistakenly paid in advance on line.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
I am very glad to see that you enjoyed your stay - thank you for the wonderful comments. We were happy to help you out with redeeming your gift card and I will be sure to pass along your wonderful comments to our staff. Thanks so very much! Joanne

"Attention to details"

4
06/10/2016

We were two couples and three kids (9,12,16). Both of our rooms were clean and modern. The beds were very comfortable! This is a hotel that pays attention to small details that add a special and memorable the to your stay: the bathroom products, the blue and white pool towels, the full breakfast buffet in the morning with plenty of variety including vegan options. We all enjoyed our stay in this hotel. The pool and water slide was a huge hit with the kids and the fact that it closed later (10pm) was a bonus. We got to visit Lunenburg which was a 20 minute drive from the hotel and Grand Pré which was 1.5 hours from the hotel. Great family stay!!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for such a wonderful review of the hotel - I am glad that we were able to accommodate all your needs while in the area. Bridgewater is a great place to make home base while you are out exploring. Thank you again for sharing your experience and we hope to see you again. Joanne

"Great location and breckfast"

3
30/09/2016

We were travelling from Halifax across to the Bay of Fundy and stayed here for a night. The hotel was clean and the staff were great! The restaurant in this hotel has great food and the put on the complementary breakfast and it was really top notch. The sound proofing was not great but all else was great! The drive from there to Middleton is very pretty and the roads are great!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and thank you for leaving such a wonderful review. I am happy to hear you enjoyed your stay and had a chance to experience our dining room - we are very lucky to have such a great culinary team. You have picked a great time of year to travel around the province - I hope the rest of your trip went well and that we will see you again sometime. Joanne

"Nice Hotel"

4
28/09/2016

The hotel is reasonable new and very clean. We had a double queen which was spacious enough for 2 of us and clean.The morning breakfast is good - your standard continental breakfast. It was centrally located for trips to Chester, Luenburg etc.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Cameron for staying with us and for sharing your comments with TripAdvisor. Bridgewater is a great location for trips to the surrounding areas while having all the town amenities close by. I am happy to hear that you enjoyed your time with us. Hopefully you will come back and see us again soon. Joanne

"My favorite place to stay"

5
25/09/2016

Always clean, beautiful rooms, friendly staff. No issues with noise. Good breakfast selection.My third stay at this hotel and never any issues. I highly recommend this hotel to anyone staying in the Bridgewater area.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Jennifer - Thank you for the wonderful review and for continuing to choose us during your time in Bridgewater. It is one of the highest compliments to be recommended by others. Look forward to seeing you next time! Joanne

"Great stay!"

5
21/09/2016

Very good hotel, much better than the old, run of the mill, Best Western Motels. They have done a good job of upgrading their service. I will seriously consider using Best Western Plus, in the future.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Mike - Thank you for staying for choosing us while in the area. Best Western has definitely raised the bar when it comes to properties and amenities - I am sure you will have a positive experience if you visit other properties in the future. Please do come back and see us again soon! Joanne

"Wonderful beds "

5
20/09/2016

Ok we've been on vacation. Stayed at several hotels before this one. But the beds here are wonderful. Clean room. Clean bath and floors. Friendly staff. This is definitely a hotel to stay at if you are in the area.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Cindy - Thank you for staying and I am so glad to hear that you enjoyed your stay and your sleep!! I will be sure to pass along your comments to our room attendants - they certainly take a lot of pride in keeping the rooms in great condition for our guests. I hope you enjoyed your time in Nova Scotia and we hope to see you again, Joanne

"Do not hesitate to stay here!"

5
14/09/2016

This is a wonderful hotel. It had the most comfy bed. The room was very clean. Very quiet, we got lots of rest! The staff is warm and friendly. The breakfast was the best, such a wide selection of hot and cold items. We ate outside on the patio on a sunny saturday morning. The hotel is easy to fine and within close driving distance to restaurants, banks, etc. Would not hesitate to recommend this place to other travellers! You will be very happy with this choice.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for such a wonderful review. Coffee on a sunny morning on the patio is definitely a great way to start the day! I will be sure to pass along your comments and we look forward to seeing you again. Joanne

"Friendly staff and comfortable accommodations "

5
13/09/2016

We had a terrific couple of nights at this hotel. We were given a free upgrade to a king size suite and the bed was very comfortable. The free breakfast was great. They had something for everyone including fresh fruit and yogurt to scrambled eggs and ham. Very clean breakfast area and food was replenished throughout the morning. I was very impressed with the attention to detail as most places that have breakfast included usually offer a continental breakfast. Kudos to the friendly staff at Best western in Bridgewater!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Natalie for staying with us and for the wonderful review. We do try to offer something for everyone at breakfast to ensure the day is started in the right direction. I am glad you enjoyed your time with us and hopefully we will see you again, Joanne

"always a pleasure"

5
11/09/2016

Clean affordable hotel -- great beds friendly staff -- Breakfast included is a bonus -- Have used for sports groups Excellent location close to all amenities and just off highway. Restaurant on site . Pool and Fitness centre great for Families

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave such a great review - and thank you for the return visit - it is the highest compliment we can receive! Hopefully we will see you again, Joanne

"Loved this hotel!"

5
09/09/2016

This hotel is located on the beautiful south shore of Nova Scotia. The room was clean and spacious, the bed was very comfortable, the staff was helpful, courteous, and so nice! I enjoyed the in-room Wi-Fi and the free breakfast.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Nancy, Thank you for taking the time to leave a review. I am glad to see that you got an opportunity to enjoy the amenities at the hotel. I will be sure to pass along your wonderful comments to the team. Thank you and please come back again soon, Joanne

"A Jewel "

5
08/09/2016

What a jewel of a place in Bridgewater NS. Home away from home! Great staff, fantastic breakfast, fresh eggs with honey baked ham on a bagel, fresh fruit, yogurt, excellent coffee, large comfortable clean room, and a lovely restaurant and bar! A huge thank you to the team that makes this place what it is! I'm a traveller and stay in a wide variety of accommodations, yours is a keeper! Thank you! Keep up the great work!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Hatfields!! We are very lucky to have such a wonderful team and I will be sure to pass your comments along. I will also let our food and beverage staff know about your great experiences in the dining room. Thank you for staying and we hope to see you again, Joanne

"Clean, Comfortable and Friendly"

4
07/09/2016

We were able to get a nice room here for $79.00 + tax which included a really great breakfast. But what I found to be the highlight was the staff. A young woman from the Phillipines was at the front desk. She'd only been working for less than a week. Her name was Jane and she was so helpful, friendly and a real asset to the hotel.

"Clean & Comfortable"

5
02/09/2016

The beds are comfortable. You are given several choices of pillows, and rooms are clean. The restaurant meals that we ordered at supper time were delicious. The pool area is spacious and lots of room to lounge around.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Shannon - Thank you for taking the time to leave such a great review of the hotel. I am glad to see that you enjoyed your stay. Hopefully you will come back and see us again soon! Joanne

"2 Night Stay August 2016"

5
29/08/2016

Stayed @ the Best Western in Bridgewater for 2 nights for a Ball Tournament in Liverpool. We found it to be a great value for the price we paid, would certainly stay here again if in the area. Front Desk were able to accommodate a request we had on changing to the same room for both nights (originally had to book different rooms) Everything about the hotel, rooms & common areas seemed clean & well looked after, Breakfast Buffet was a treat & hit the spot! The Kids enjoyed the pool & waterside, can't think of anything I would have changed about our stay.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thanks Dave for taking the time the write a review of the hotel. I am happy to hear we could fix up your room without having to move - it's never fun to have to pack up kids to transfer to a different room!! Thank you again for staying and for the kind words - we hope to see you again soon! Joanne

"Beautiful Region // Clean Hotel / Friendly Staff"

5
24/08/2016

The staff was courteous and helpful. The hotel is very clean, the lawn is beautifully manicured. The room was very spacious...I had a corner suite. The restaurant's food is very good, staff very courteous. Full hot breakfast included in room price - buffet style. I would definitely return for leisure, the region is beautiful.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Isabelle, Thank you for staying with us and thank you for such a wonderful review of the hotel. I am thrilled that you got to enjoy so many of the hotels amenities. I will be sure to pass along your comments to the team and we look forward to welcoming you back. Sincerely, Joanne

"Exceptional Hotel"

5
22/08/2016

I would highly recommend this hotel! Great price for the quality of the hotel! Very spacious, clean rooms with all the extras and great staff who are very eager to help! Too bad it's so close to where we live - we'd be staying more often!!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thanks Debbie for taking the time to leave such a wonderful review of the hotel. I can't say enough how lucky we are to have the team that we do. And even though you are close everyone needs a last minute getaway now and then and we would love to see you again. Joanne

"Best Western Best Bridgewater bet"

5
22/08/2016

Best option in Bridgewater, although location is not central and you need a car to get anywhere. Clean and very friendly, decent restaurant with a well stocked complimentary hot breakfast. Loved the access to a coin operated washer and dryer. Fun pool for kids.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Siobhan, Thanks for staying and thank you for the great review of the hotel. I am happy to see that you enjoyed your time with us. Hopefully we will see you again soon, Joanne

"August 2016"

3
22/08/2016

My room was very clean, like that they give you a new remote with a case so you feel clean using it. However, my shower curtain was quite ripped and looked very unappealing. In addition, the breakfast layout was terrible. They definitely need more space to ensure people aren't tripping over one another. Overall the hotel staff was very friendly and professional and it was a clean place to stay.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Corey Lyn, Thank you for taking the time to provide us with your feedback - and I apologize for the condition of your shower curtain - I will be sure to communicate this to our team so that we can ensure we are keeping a closer eye on this. We appreciate any feedback that can allow us to make improvements on a future visit. Hope to see again soon, Joanne

"Zzzzzzzzzzzzzzz!"

4
13/08/2016

Stayed at the Bridgewater BW for one night on short notice. We were travelling in the area at a busy time, and on short notice a "business class" room with a king bed was available. Check in & out were efficient and painless. We received a CAA rate which was not cheap, but the room was worth every penny. Room was immaculate and well appointed. Beds, linens, towels and such are good quality and very comfy. The room rate included an excellent buffet style breakfast with plentiful and satisfying choices. The pool area was busy being enjoyed by many families with children, and there is an hour of adult time before then pool closes. We had dinner at the on site restaurant as well and the food and service were great and of good value. The location is close to some shopping and other restaurant options. I would most certainly recommend this place to others travelling in the area.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Rosalie, Thank you for such a wonderful review of the hotel and the hotel amenities. It means a lot to hear that you enjoyed so many aspects of your stay with us. I will be sure to pass along your comments to our staff who do such a wonderful job in taking care of our property, amenities and guests. Hopefully we will see you again soon, Joanne

"Very clean hotel"

5
13/08/2016

Stayed here over night on our way to Yarmouth, Nova Scotia, very clean and friendly hotel. Loved the large pool had a water slide for children looked like fun. The room was very large and the beds very comfortable. Would recommend this hotel.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for such a wonderful review. I am glad that you found us on your way to Yarmouth!! The waterslide is a great attraction for kids (and some braver adults as well). Thank you for staying and we hope to see you again. Safe Travels, Joanne

"GREAT!!!!!!!"

5
12/08/2016

I stayed here with my family for 2 nights this August and it was great. The room was clean and smelled good, not stuffy. The beds were comfy too. The pool is big and the waterside is fun! There was a wedding going on that weekend and you wouldn't of known. Was not loud at all. Was a great stay and next time I'm out there i will definitely stay here.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Pamela, Thank you for taking the time to share your comments with the TripAdvisor community. I am thrilled to hear and you and your family enjoyed your stay with us and we look forward to welcoming you back again soon. Sincerely, Joanne

"Vacation"

5
12/08/2016

Very satisfied with this hotel and all that it had to offer.Very clean and great beds. No complaints about this hotel at all. I would recommend this to anyone going to Bridgewater..Very close to many attractions and shopping centers..Walking distance to a Tim Hortons..Nice quiet area and a great nights sleep..

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for such a great review of the hotel. We are very lucky to have such a dedicated team looking after the property and our guests. Hopefully we will see you again, Joanne

"Anniversary dinner"

5
10/08/2016

The hotel is beautiful right from the entrance into the dining room. Staff were very atentive and made our meal that much more enjoyable with thier knowledge of wines. The food is awesome in taste, presentation and temp and the atmosphere is great for intimate dinners as well as lunches with the gang. Well be going back :)

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI James & Sherry, Thank you for choosing us to celebrate your anniversary. I am thrilled that you enjoyed your evening - I will be sure to pass along your comments and staff. Hopefully we will see you again soon, Joanne

"Awesome Hotel"

5
10/08/2016

Travelling near Mahone Bay or Lunenburg? Stay in Bridgewater. Hotel staff were excellent, wonderful clean and upscale rooms, pool facility and great onsite restaurant - above average fresh breakfast choices - made onsite. Great place to stay when touring the South Shore of Nova Scotia!

"hotel"

5
08/08/2016

this hotel is a must stay for families, staff is great, breakfast is awesome, the pool and slide are great as well-reasonable price the hotel rooms are clean, only thing the rooms need are an in- room safe or safety deposit box-----.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Bonnie, Thank you for taking the time to share your comments with the TripAdvisor community - I am happy to hear that you enjoyed your time with us. While we don't have safes in our guest rooms we do have safety deposit boxes available at the front desk for guest use - my apologies that you were not made aware of it. I do hope we will see you again on future travels. Sincerely, Joanne

"An excellent stay!"

5
06/08/2016

Excellent hotel. Staff very friendly, rooms clean and comfortable. Breakfast fantastic! Prices are reasonable too. Only "complaints": pool is a little cold, and it is tough to find this place at night. They are NORTH of Highway 103!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Jason, Thank you for staying and thank you for the great comments regarding the hotel. I will follow up on the pool temperature - we have been trying to keep it a little warmer lately due to feedback regarding the temperature. Thank you for bringing it to my attention it will allow us to make sure everything is running properly. Hope you come back and see us soon.

"Loved it"

5
06/08/2016

This hotel was fabulous. We both loved it. Great friendly staff, good hot breakfast, guest laundry facility, very comfy bed and nice big bathroom. It was such a nice room we wished we had stayed more than 2 nights. Its very easy to get in and out of. We did several day trips from the hotel.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for such kind words regarding the hotel. I am glad you enjoyed your stay with us and found Bridgewater to be a great location for exploring the South Shore. We would have loved to keep you longer - hopefully you will come back and see us again soon. Sincerely, Joanne

"Love this hotel"

5
04/08/2016

We really enjoy staying here. Haven't had a bad experience yet. The staff is nice and breakfast is amazing. The pool and hot tub are good too. I would definitely recommend this to a friend. We stayed in the jacuzzi room and it was awesome! Would definitely book that room again.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Michelle, Thank you for such wonderful comments regarding the hotel. The fact that you would return and recommend to friends is the biggest compliment we can receive. We look forward to welcoming you back! Joanne

"Great hotel!"

5
02/08/2016

Staff and amenities were excellent. Location is great and close to walking trails and restaurants. Pool and water slide were the main reason we chose this hotel. Our grandchildren absolutely loved it.Only negative was the options and quality of the food at the buffet breakfast.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for taking the time to review the hotel. Our pool and waterslide are definitely an attraction for children (and adults too!!). I am sorry we didn't meet your expectations for breakfast - if you have any specific feedback regarding what we may have been missing please feel free to reach out to me directly. We are always open to feedback that can help us improve for a next visit. Hope to see you again soon, Joanne

"Nice hotel in a bad location."

3
28/07/2016

Friendly staff, nice rooms, a great pool, and a buffet breakfast. This is all good. The location? Not so good. Across from a Walmart and nothing else. It doesn't really matter because the town of Bridgewater is pathetic. Good news? Twenty minute drive to Lunenberg.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your positive review of the hotel - we are very lucky to have the team that we do to look after our guests and the property. I am sorry to see that you did not enjoy your time in Bridgewater. The town is a commercial hub for the area and is traditionally considered to be located so that there is easy access to many of the tourist destinations on the South Shore. While we are located across from Walmart and various other stores and Restaurants we do have a great trail system behind the hotel that leads from our dining room patio down to the Lahave River and onto the rail bed trail system. Sincerely, Joanne

"Clean, quiet and easy to find"

5
25/07/2016

Chose to stay here after a leisurely drive on the coast road. The hotel is very easy to locate from the highway. We were greeted by friendly, helpful staff and our room was very nice and clean also. We did use the pool. Complimentary breakfast was awesome, with a good selection to tempt you. Again friendly staff to help you in any way.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Marion, Thank you for stopping in - I am thrilled that you enjoyed you time with us. I will be sure to pass along your comments to our team and hopefully we will see you again on your next coastal cruise! Sincerely, Joanne

"Nice Hotel"

4
14/07/2016

I was there for three nights in early July including Canada Day. Pros Overall a good hotel in a nice area with easy access from the highway. Room was clean, modern, minibar, tv etc...but did not have a microwave. Bathroom large with tube/shower all the usual amenities. Does have a nice restaurant that is open throughout the day. The swimming pool is good one at least to relax in. Staff very friendly and helpful. Cons Breakfast buffet was medium quality, had fresh juices but the cooked food was just bland (eggs, sausages, etc). Internet and cable both broke down the 3rd day, no scheduled repairs until after I left.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and thank you for your review of the hotel. I am very sorry for the trouble you experienced with the internet and cable, these since have been repaired and hopefully we do not experience any further trouble. We are in the process of planning some additional upgrades for our cable as well. I am happy to hear that you enjoyed the hotel amenities - we do offer a microwave in some of our room types - if you return for a future visit please feel free to inquire and I am sure our guest service staff will be more than happy to assist you. Thank you again and hope to see you soon, Joanne

"New Locatiion"

5
12/07/2016

The staff at this Hotel are magic, so helpful and obliging. It is a relatively new Hotel, the room, food was of a good quality and very reasonable. Huge car park, easy access into Bridgewater and would recommend to travellers .

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Ian for such a wonderful review. I can't say often enough how lucky we are to have the staff that we do. They certainly take great care of our guests and of the property. Thank you for choosing us and hopefully we will see you again soon! Jaonne

"Pleasantly pleased with restaurant and accomodations"

5
11/07/2016

Room for 4 adults very clean comfortable beds and pillows We decided to eat in the hotel restaurant and we were very happy with the meals .Wings were great ,good size and very tasty .Men had Pork Shanks and were very pleased with the meal.Good pool

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Maureen - Thank you for staying with us and thank you for the wonderful review. You certainly can't go wrong with our wings and the pork is one of my personal favorites!! I hope you will come back and see us again soon. Sincerely,

"Good hotel"

4
09/07/2016

We stayed here for two nights during a trip to Nova Scotia. They supplied soya milk as requested...always a bonus! The beds were comfortable and the meals in the restaurant were good. Plenty of choice at breakfast with proper cutlery and crockery.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us during your stay in Nova Scotia. We recognize that breakfast is an important part of our guests stay and strive to provide options for everyone. I hope you enjoyed the rest of your travels and hopefully you will come back and see us soon. Joanne

"Excellent hotel staff!"

5
09/07/2016

This hotel has the most amazing staff - so incredibly kind and helpful. I wish all hotels could see how this amazing team works. All our questions were answered knowledgeably and promptly by the front desk. They kitchen staff also packed breakfast for us as we had to leave early to catch a ferry. Would recommend without hesitation.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Cynthia - Thank you so much for taking the time to share your comments. I can't express how much our team takes pride in helping our guests and keeping the hotel in pristine condition - we are definitely very luck to them. Thank you so much for staying with us and we do hope to see you again soon.

"Lovely and new"

4
02/07/2016

Stayed here in late June 2016 for one night. The lobby was lovely and bright, the staff were very friendly and the room was very nice. It seemed like a brand new hotel although it has been open for a few years. Very clean and fresh looking.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and sharing your comments. We have a great team that take great pride in taking care of the property and our guests. We hope you will visit us again soon! Joanne

"Really great location"

5
29/06/2016

We stayed 6 nights in this hotel. Very friendly staff. Room was very clean. An excellent hot breakfast in a very nice dining area. The hotel is very convenient being close to Hwy 103, a Walmart, Canadian Tire and Staples and Swiss Chalet and Boston Pizza restaurants. A couple of events took place while we were there (Prom night, wedding) and we were concerned about late night noise but there was no problem at all. I think the hotel makes sure all is quiet at a reasonable hour. At the back of the hotel is a switch back path which winds down to a hiking trail beside the LaHave River. We really loved this. The glass railed rear hotel deck looks over the path and can be a wonderful quiet spot to sit in the evening.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Mike, Thank you for your wonderful comments - I am glad that you enjoyed your stay with us. The hiking trails and patios in the back of the hotel are too much of a well kept secret - thank you for sharing!! Joanne

"Lovely stay."

5
26/06/2016

Lovely room and staff. The restaurant food was very good. My wife and I enjoyed our two night stay there while going to my aunt's 75th birthday celebration near Newburne. Had a great supper meal and the breakfast was nice also.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your wonderful review of the hotel and I'm glad you enjoyed your stay with us. I will be sure to pass along your comments to our staff. Sincerely, Joanne

"Vacation 2016"

4
25/06/2016

The hotel was a base for us to stay on our vacation. The room was very clean and very quite. Breakfast was good and the in-house restaurant is a must try. The town of Bridgewater doesn't have much for tourists but we did enjoy sitting by the river and watching the ducks .

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us and for the wonderful comments regarding the hotel. I am very happy to hear we were able to provide you with a good home base for your vacation in the area. I will also be sure to pass along your comments regarding the dining room to our Food & Beverage staff. Safe Travels, Joanne

"Fine Spot"

5
24/06/2016

All was excellent!! Never have issues with Best Western. This hotel was in a great location. There were lots of the things to do and see in the local area. Would recommend this and all Best western hotels to the traveling public.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Gordon for choosing us for your stay on the South Shore and for leaving a review of the property. Hope you have a wonderful summer and come back and see us again soon! Sincerely, Joanne

"Nice hotel"

4
22/06/2016

Convenient location just off the highway. Meeting room was good although a bit crowded. Service was excellent. Breakfast buffet was included, typical scrambled egg potato etc. Just average. Boiled eggs would be nice?? Our group had supper in the restaurant and the food was excellent!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to leave a review of the hotel. We are very lucky to have the team that we do and I will be sure to pass along your comments. Thank you for choosing 27 South for supper - again I will be sure to pass your comments on to the kitchen team. We do hope you will come back and see us again soon and please feel free to inquire about additional meeting space as we do offer larger rooms as part of our convention center on the main level. Sincerely, Joanne

"Clean and comfortable "

4
22/06/2016

Stayed for 2 nights. Not much in Bridgewater but nice drive to Lunenburg and Mahone Bay where there were good restaurants and interesting shopping. Historically preserved houses and B & Bs really attractive. Probably would stay in a B and B for a holiday visit but Best Western was fine.

Joanne C, Owner at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Brenda, Thank you for staying with us while visiting the area - Bridgewater has become a great place to stop to explore the area. As you mentioned it is very easy access to Lunenburg and Mahone Bay, and in the opposite direction there are some great beaches and some additional historical attractions. We hope you will come back to the area again soon. Sincerely, Joanne

"The best Best Western I have ever stayed in."

5
16/06/2016

The hotel is well looked after, with highly competent and helpful staff. Rooms are large enough and well equipped for a couple. Free WiFi and breakfast was also included in price which increased proportion of quality versus price. We will go again to this area for its breath-taking beauty and this will be where we shall stay. There was absolutely nothing to complain about. Highly recommended to our friends.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you so very much for taking the time to share you comments with the TripAdvisor community. We are very lucky to have the team that we do and also so very lucky to be right in the middle of the breathtaking south shore. I am thrilled that you enjoyed your stay with us - I hope you will come back and visit us again soon. Sincerely, Joanne

"Awesome place to stay"

5
16/06/2016

This property is the BEST hotel in the area. The accommodations are new, beautiful and clean. The staff was so friendly, welcoming and helpful. I would definitely stay here again if in this area. I typically do not consider Best Western hotels, but if all were like this one, I would stay there!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Debbie - Thank you for staying with us while in the area and for leaving such a wonderful review. Our team takes great pride in taking care of our property and our guests - I will be sure to pass your comments along. Best Western has certainly come a long way in the last few years and hopefully you will continue to try the brand in future travels. We certainly look forward to welcoming you on your next visit! Joanne

"great place"

5
12/06/2016

we were looking for quick getaway that was not to far away from home, a two hour drive. we checked in after 5 pm and the staff was very polite and helpful. the room was very clean. I booked a room with a jacuzzi tub which was awesome after a long day. took a swim in the pool and sat in the hot tub for a bit. pool does come equipped with a large slide that would be great for kids.the pool also has adult only hours if you are looking for a peaceful late night swim. We took adavantage of the bar and restaurant both nights. Breakfast in the morning was not to die for but it was decent. was a little disappointed that bacon was not served. over all its a great place to stay and located close to all your shopping needs and within travelling distance if you are looking to do coastal community sight seeing.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Sally! We always love to hear when guests enjoyed their stay with us - sometimes being 2 hours away is just perfect for a weekend getaway. We are very lucky to have the team that we do and to have a great location that is perfect for getting out and exploring the south shore. Hopefully you will come back and see us again soon! Joanne

"Best Western Plus Bridgewater Hotel...............In a CLASS of its OWN!"

5
24/05/2016

This past week the Halifax Boys' Honour Choir had the privilege of staying at the Best Western Plus in Bridgewater while on tour in Nova Scotia's South Shore. Our stay was nothing short of exceptional! Our rooms were spotless and spacious, Breakfast was spectacular with a great selection of food and the kitchen employees worked tirelessly to ensure there was no shortage of food for a large group. The boys absolutely loved the pool with the big slide. I can not say enough about the wonderful hospitality shown from the hotel employees from the moment we arrived. I would be re-missed if I didn't share a special THANK YOU to Tina Grace who ensured every detail of our stay was wonderful, (the boys truly enjoyed the little chocolates placed on their pillows upon our arrival :-) ), and secondly Kathleen at the front desk who always had a nice smile on her face and was always happy to accommodate with any situation at any time. There are hotels and then there is the Best Western Plus in Bridgewater. Hats of to the wonderful employees! Performing for the Atlantic Region Mayors who were also on-site was a special treat the boys won't forget anytime soon. Kind regards, Earl Leslie Representative Halifax Boys' Honour Choir

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Earl, Thank you for taking the time to leave such a wonderful review of the hotel. It was certainly a pleasure to have your group stay with us and I am thrilled that the boys enjoyed the hotel and that we were able to keep them well fed and entertained!! I will be sure to pass along your comments to Tina, Kathleen and the rest of the staff. Hopefully we will see you again on your next tour on the South Shore! Sincerely, Joanne

"Very nice Brand new Hotel"

4
14/05/2016

Highly recommended hotel at an affordable price. The rooms are nice, quiet, spacious and new. Great service and a great breakfast included in the rate. Close to the highway and other Amenities like gas stations , Restos coffee shops. Would definitely recommend to a friend.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to share your experience with the TripAdvisor Community. We are very lucky to have such a great team that take of our property and our guests. I hope we will see you again on your next trip to the area. Sincerely, Joanne

"Great road"" hotel."

5
25/04/2016

This is a complete great hotel. It is not in a major city but near (Not road noise close) the South Shore main highway. Best Hotel in the Bridgewater area. Nice building, grounds with trails behind building, sleeping rooms, breakfast, and restaurant.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for leaving such a wonderful review of the hotel. It is always wonderful to hear when our guests enjoy their time with us. Hopefully we will see you again soon. Sincerely, Joanne

"clean and central"

3
25/04/2016

we used this hotel as a home base for the night while touring the area. Easy to get to and clean. Stayed in a business queen room and it was a good size. odd things about the room was that the bed was shoved close to the air conditioner in a big room also when you turn off the hall light it turns off rhe bedside lights completly. i would stay here again but would request a room on the backside of the hotel as the road is a little noisy

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Jennifer - Thank you for taking the time to review the hotel. We have a great team that takes great pride in ensuring our rooms are exceeding our guest expectations in cleanliness and I am very happy to hear that you found this to be the case. I appreciate your feedback regarding the air conditioner and the lights for the bedside lamps. I will be sure to ask the housekeeping team to keep it mind to check the lights when in a room to ensure they are set properly. We look forward to welcoming you back on your next visit. Sincerely, Joanne

"Overall Experience"

5
02/04/2016

It is a very nice hotel, friendly staff, great food and all the modern amenities as well as close to a shopping area (walking distance). The meals at the restaurant on site caters to everyone regardless of food restrictions, etc. Very relaxing atmosphere and great for business, couples, and family.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you so very much for leaving such a great review! I am thrilled to hear that you enjoyed your stay with us. I will be sure to pass along all your wonderful comments to our staff. Thanks for staying with us and we hope to see you again soon. Joanne

"double check the rates"

3
21/03/2016

we were booked as a team and rates were significantly reduced after the group booking dates closed, and some were able to secure rates $50 per night cheaper. Because the rooms were all booked, there was no way to even find alternate rates.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Diane - Sorry for the delay in responding via TripAdvisor - I hope you received my email. As mentioned the lower rate was due to a multi night; non refundable booking. Often a lower rate comes with more restrictions as was the case with this reservation. Please feel free to reach out to me if you have any questions. Sincerely, Joanne

"Nice hotel - c o l d pool"

4
13/03/2016

Decided to bring my granddaughter to stay here as a treat for march break. They have a pool and water slide, the reason we choose this hotel. Terribly disappointed that the pool water was so cold. The hot tub jets seemed to not work properly. The waterside was good, although the water has a timer. If the time is up, the water just stops flowing and you have to go to the opposite side of the slide to press the button. Hotel is clean, typical room, close to Walmart, Swiss Chalet, Boston Pizza and Tims. Would not not stay here again, we came for pool/water slide but too cold.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Cindy - Thank you for taking the time to write a review of the hotel. I am sorry that you found the pool to be to cold. I believe that you were able to speak to one of our team members who checked the temperature at that time and it was 81 degrees which is the standard temperature that we keep the pool at year round. I hope that you enjoyed the rest of your stay and I hope that you will re- consider staying with us again. Sincerely, Joanne

"Exceptional Customer Service Experience"

5
02/03/2016

Each and every staff member was friendly and helpful. They engaged me in conversation and offered suggestions where able. The food was exceptional and the room as so very clean. I witnessed the restaurant staff assisting a frail elderly gentleman to and from the washroom in a respectful manner.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Susan, Thank you for staying with us and thank you for your wonderful comments regarding the staff. We are very lucky to have the team that we do and they take a lot of pride in providing exceptional service to our guests. Hopefully we will see you again soon. Sincerely, Joanne

"Did not honour the DND sign, entered room without Consent"

2
01/03/2016

The fact that I had on a DND sign, duty manager, Kyla [--], entered our room without consent.. They stated that it was procedure if they smelled smoke. The problem I have with this is they waited for us to go outside and while we were gone to have a cigarette, which was about 10-12 minutes and we even passed her in the hallway, she have every opportunity to address us directly she choose to enter our room and take pictures..Which is clear to me that they invaded our Privacy..Shameful, considering that will all the fire safety equipment they have in place and in every room any indication of fire would have activated any of those provisions.....Rita Hill

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Ms Hill, As we have discussed I did follow up on the incident that occurred and I do apologize that you feel that your privacy was violated - the certainly wasn't the intention. As indicated on the registration card that you signed when you checked in we are 100% nonsmoking and charge a penalty fee for doing so because once the room is smoked in it takes the room out of service for several days to deep clean and get the smell of smoke out for our future guests. The proper hotel procedure was followed to enter the room in your absence based on a smell of smoke coming from the room out into the hallway. The Duty Manager thought she still smelled smoke after mentioning the non smoking policy to you; I can assure you we did not purposely wait for you to leave your room to do so. We do take our guests privacy very seriously and would only enter a room if we had a concern regarding our property or the health and safety of one of our guests. Sincerely, Joanne

"comfortable"

4
27/02/2016

The interior is very dark with all the browns. The staff were very friendly. Not really that imptessed with supper at the restraunt. The wirpool tub had a list of what you couldnt do but no list of how to run it

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review - I am very sorry to hear that you did not enjoy your experience in the dining room. If you have any specific feedback please feel free to contact me directly so we can work towards making it a better experience in the future. Sincerely, Joanne

"Best place to stay in Bridgewater"

5
26/02/2016

This hotel is fairly new. the staff is very friendly. the location is close to the highway so perfect if you have an early start the next day. This was my first time at this location and it will definitely be my go-to hotel while in this area. The food at the restaurant was good and the service was great.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Michael, Thank you for choosing us for your stay in Bridgewater and for the wonderful comments. We look forward to seeing you on your next visit. Joanne

"Still a great place to stay"

5
18/02/2016

I stayed here last night. Booking was fast, check-in was friendly, room and bedding were also fine and comfortable. I was on the 2nd floor and there was slight noise but not sure whether it was from the hallway, another room or the front exterior. I ordered room service and it was quick, reasonably priced and taste good. I did not have their free morning continental breakfast, although it was offered. The place still looks new and modern. Free wifi was available and worked fine.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to share your wonderful comments. We are very lucky to have a great team that take wonderful care of the hotel and our guests. I am sorry to hear about the noise you experienced - if you want to contact me directly I will ensure we put a note on your profile for future stays. Sincerely, Joanne

"Great base for Bridgewater area"

5
17/02/2016

We found this hotel as a base for a volleyball tournament and only wish we could have spent longer enjoying the facilities. Great pool, nice bar and restaurant and one of the best free breakfasts I've had. Lots of hot choice and the breakfast potatoes were amazing. Great choice of hotel - Best Eestren has certainly upped their game here!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Andrew! It's great to hear that you enjoyed your stay with us. I have to admit - I have a weakness for those breakfast potatoes too - as much as I try they are hard to pass up! Hopefully you will get an opportunity to come back and visit us again and maybe stay a little longer. Sincerely, Joanne

"Best Hotel in the area"

5
17/02/2016

This hotel fells and looks like brand new. Pool is nice, Gym is complete and Service is superb. If you geet stuck in a Blizzard and you want to eat something, their restaurant is perfect. The food was always good and fresh. Everyone treat you like a king and everything is always Clean.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Edwin for your review. It sounds like the snow may have had a factor in your staying with us but I am very happy that you did indeed find us and enjoyed your time despite the weather. We are very lucky to have the team that we do - they truly do take great care of our guests - I will be sure to pass along your comments. Sincerely, Joanne

"Great Weekend Visit"

5
08/02/2016

Great hotel with great staff! This is my second visit to this property and both times have been great. From check in to check out everything was perfect. Thank you Logan for the early check in. Unbeatable value for the money.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Jamie for taking the time to review the property. I am thrilled to hear that you enjoyed your stay both times you have visited. We are very lucky to have Logan as part of our team and will be sure to pass along your comments. We look forward to your next visit. Joanne

"Excellent experience"

5
05/02/2016

I came here for some time out after spending weeks on end working. I thought it was an amazing experience for me. the staff were friendly. Place was very clean and welcoming. Enjoyed my time here and will be back again soon.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Samantha - What a great compliment to be able to provide a place to rest and relax after a long period of work! Thank you for trusting us to make the experience a memorable one and thank you for taking the time to leave your comments for the TripAdvisor community. We look forward to seeing you again in the future. Sincerely, Joanne

"Nice Stay"

5
31/01/2016

Our first visit here, property is fairly new and very clean. Staff were friendly and polite. The meals were well made. The drinks seemed a little "thin" but with a different mixing technique that could be corrected :). Overall we liked the room and enjoyed the stay very much. I would recommend the property for all.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Ted for writing such a wonderful review and for choosing us during your stay in Bridgewater. I appreciate your comments regarding the drinks and I will be sure to pass it along to our food and beverage manager to ensure everyone is following the same guidelines. And thank you for the wonderful comments regarding the staff - they are definitely the hotels best assets! Joanne

"Great Hotel............."

5
30/01/2016

I have stayed here several times on business. The hotel is modern and clean and up to date. This is my favorite hotel to stay in in the Bridgewater area - after having stayed at other properties. They have a restaurant here as well. Food is ok. Nothing special, but the hotel itself is great.

"Staying Here In April!"

5
28/01/2016

Really exited for my visit here in early April. Will write a full review once I've visited and came back. Staying with a big group with 10 rooms all together. Exited to go swimming in the pool, hot tub, use the water slide. Also ready to eat your breakfast (hope the food is better than its reviews are :) )

"WE WILL DEFINITELY COME BACK WHEN WE RETURN TO BRIDGEWATER I RATE IT 4.5"

4
20/01/2016

The staff were friendly competent and made us feel welcome from arrival to departure. There was a hot and cold breakfast buffet included.We ate at the restaurant both evenings and enjoyed great food and excellent service at reasonable prices. There was a pool with a water slide which was great for families with young children.The rooms were large and well maintained .The rooms next to the pool could be a bit noisy but closed at 9.00P.M.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for sharing your wonderful comments with the TripAdvisor community. I am glad that you were able to enjoy many of the amenities that we offer. We look forward to welcoming you back the next time you are in the area. Joanne

"Great place for the money"

5
03/01/2016

The staff is very friendly and accommodating. Wanted to get into the gym earlier than the posted hours....not a problem at all. Also needed a late check out time, the front desk obliged willingly and free of charge. Beds are very comfy. Will stay here again

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Steffanie - Thank you for your review - we are always happy to accommodate guests requests whenever possible. We look forward to your next visit! Joanne

"Overall excellent service."

4
01/01/2016

Service was excellent, Room was nice and clean, food was excellent. Location is really handy and easy to get to. Stay would have been perfect except for front desk allowing another guest access to our room at 5:30 in the morning.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Rene, Thank you for staying with us during your visit to Bridgewater. I am happy to hear that overall you enjoyed your time at the hotel. I am however, very sorry to hear that you had an issue with someone accessing your room. We do take the security of our guests very seriously and I will be sure to address this with the staff to ensure that we are taking every pre-caution to ensure incidents like this don't happen. Thank you again for taking the time to provide us with your feedback and to allow us to investigate problems with your stay.

"Very nice property"

5
29/12/2015

We stayed for a week over Christmas while visiting nearby family. The hotel is fairly new, well-located just off the highway, very accesible. Handicapped parking right by the front door, friendly & helpful front desk staff, lovely big room with comfy beds (feather duvets!!)...the little restaurant on main floor serves breakfast buffet, totally loaded with eggs, omelettes, that really yummy local ham, french toast, hashbrowns, great fruit salad - it's all there. Overall very happy with the room, it was quiet and good sized. Only complaint was the pool area...the pool itself was quite cold, the hot tub (when we got there) was full of a family with young kids (even though it was clearly posted no kids under 12). After they left we got in to the hottub and half the jets were detached and the water was unbelievably murky. Got out of there pretty quick. The worst of it was the tiles in the entire pool area - deadly when wet!!!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Patty, Thank you for your comments regarding the hotel and thank you for choosing us for your stay during the holidays. I am very sorry to hear that didn't have a great experience in the pool - I will be sure to follow up on the issues you experienced to see what changes can be made to avoid these issues in the future. Hopefully we will see you again when you visit the area.

"the best hotel ever ."

5
20/12/2015

very nice room , clean and comfortable beds , very quiet , breakfast very good , egg omelette delicious , coffee good , nice vase of flowers on tables dining room clean . . very good internet service. cleaning ladies very kind and front desk ladies very friendly . Very fast check in and out. very good water pressure . close to stores and places to eat and very close to highway 103 .

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you so very much for taking the time to leave such a wonderful review of the hotel. I am thrilled to hear that you enjoyed your stay with us and will be sure to pass along your comments to our staff. Hopefully we will see you again soon. Joanne

"Bus tour"

5
15/12/2015

Everything was perfect food was amazing Pool fun staff top notch very friendly Very clean Tina Grace is very professional and fun at the same time Definitely going back just because everything was above expectation

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to review the hotel. It was such a pleasure to meet you and have your group stay with us. We are very lucky to have Tina as part of our team and I will be sure to pass along your comments to her. We look forward to seeing you again next year. Sincerely, Joanne

"EXCELLENT Accommodations"

5
03/12/2015

If you are visiting Bridgewater, this is a great place to stay. The property is well maintained, all of the staff was so friendly and the room was spacious and immaculate. The cable and wi-fi worked great, and the hotel also has a great restaurant/lounge located inside.This hotel also has a gym and a pool and laundry facilities. I would recommend this hotel to anyone visiting the area, whether its a business, family, or couples trip.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thanks Jimmy for such a great review of our property. We have a great team that works very hard to ensure that we are providing exceptional service and experiences to our guests. It seems as if you got to enjoy many of the amenities we offer - I certainly appreciate you taking the time to let others know of your experience. Hope to see you again soon! Joanne

"Cruising...."

5
20/11/2015

The staff couldn't be any friendlier. The meal we had in the onsite restaurant was delicious. The breakfast the next day was every bit as good. This hotel was easy to find. The beds and cleanliness of the room was exceptional.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI William, Thank you for a great review. We are so lucky to have the team that we do and I will be sure to pass along your comments to all the departments. We look forward to having you as our guest again. Joanne

"Hotel Stay in Bridgewater NovaScotia"

4
18/11/2015

Very clean and great pool for kids as it has a great slid. Not much to do in the off season in the area. Your are close to Lunenburg and Peggy"s Cove. Beautiful place to visit. People in the area are extremely pleasant. If you are in a hurry, this is not the place for you. Enjoy

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Paul, Thanks for staying with us while visiting the South Shore. Bridgewater is a great stopping point to explore the area. The slide is definitely a great attraction for the kids (and the adults if you are willing to give it a try.) I am glad you enjoyed your stay and hopefully you will come back to see us if you are in the area again. Sincerely, Joanne

"Nice Hotel"

4
13/11/2015

Stayed here on October 23rd with 3 others. Hotel was nice and comfy. Newly renovated with flooring and fixtures. Breakfast was good and the place was clean. We have nothing bad to report about this place. Staff was friencly.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for staying with us during your trip to Nova Scotia and thank you for taking the time to leave a review of the hotel. I hope you enjoyed your time in the Maritimes and hopefully you will come and see us again soon if you are in the area. Joanne

"Comfortable Stay"

4
13/11/2015

The Best Western Plus in Bridgewater didn't disappoint, first time I stayed at this facility, quite modern, rooms spacious, bed very comfortable, the hot breakfast was very enjoyable, with real eggs both scrambled and omelette style, ham, sausages, toast, yogurt, juice, coffee, etc. Also was upgraded to whirlpool spa in my room.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi John, I'm happy to hear that you enjoyed your stay with us and thank you for the great comments regarding breakfast - I will be sure to pass your comments along to our food & beverage team. Joanne

"Good hotel. Would go again"

5
06/11/2015

Was in bridgewater for 1 night. Hotel is nice inside and out. Very close to everything, food, shopping, highway. Hotel is clean and staff were friendly and helpful, My wife forgot something in our room when we checked out, i called the hotel they found it and had it shipped to me. All went well. Pool area was very nice, water slide is one of the best ive been on at a hotel. Hot tub was nice and hot. Good selection hot breakfast. Overall had a very good stay and would go again if i was in the area.

"Staff are amazing and helpful... when you are far away from home and tired nothing beats friendly people."

5
04/11/2015

I have never been to this part of Nova Scotia before and traveling alone on business, it was nice to see friendly faces and helpful people. The room was ace. Well impressed too with the wait staff at the restaurant. Breakfast was included, but I slept in... must have needed it. Thanks

"Welcoming, clean and pleasant"

4
30/10/2015

A little further from mid town than some might like but it's a great location for shops and alternate eateries. Our room was very clean with 2 queen beds and a decent sized bathroom. The walls are thin, but aren't they always in these types of hotels. The restaurant is open until 9.45pm and the bar until 11pm - just what you need after a hard days work or travel!

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Denise, Thank you for staying with us and for leaving such a great review of the hotel. Our housekeeping team certainly takes a lot of pride in ensuring our property is well taken care of - I will be sure to pass along your comments. Hopefully you will come back and see us again soon! Joanne

"Great place to stay"

4
08/10/2015

This hotel is like having a little bit of home with you . It is in the best possible location for exploring eastern Nova Scotia. Have stayed twice this year !!!! Will return again . Bedding especially pillows need to be updated .

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for your review and for staying with us while visiting Nova Scotia! You will be happy to know that we have just started to replace all the pillows in the hotel. Over half the hotel was completed in October and we anticipate having them all done by the end of November. Hopefully you will come back and see us again during your next visit to the east coast! Joanne

"Great place to stay in Bridgewater"

4
01/10/2015

The hotel is in a good location to the highway and shopping. Not by the water. The beds are harder than what I like, pillows a little lumpy but quality bedding. Room was clean, staff friendly and accommodating. Restaurant was good. Hot breakfast had a good variety, 2 different kinds of eggs, nice roasted/pan fried potatoes, fruit salad one morning and all the other typical offerings.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
HI Susan, Thank you for writing such a wonderful review of the hotel. You will be happy to hear that we are currently in the process of replacing all the pillows in the hotel so hopefully you will have a better sleep experience on your next visit. Thank you for the great comments regarding the dining room - I will be sure to pass them along! Sincerely, Joanne

"Generic stay at a generic hotel"

3
27/09/2015

Located out-of-town, this is a pretty generic hotel. Clean but with thin walls and floors. Breakfast is shown as 6.30--9.00 but what this actually means is they put the breakfast out at 6.30 and leave it until 9.00; avoid this and do yourself a favour with the McDonald's in the Walmart over the road or the Tim Hortons the other side of the highway junction.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you for taking the time to write a review of the hotel. I am sorry to see that we fell short during your stay with us. We are located a couple minutes drive from King Street but as you mentioned we do have many amenities close by. I will certainly look into your comments on our breakfast as we do replenish frequently during the morning and I am disappointed that this wasn't what you experienced. If I can be of any further assistance please don't hesitate to contact me directly. Sincerely, Joanne

"The best Best Western Ever"

5
14/09/2015

Great Hotel. Very new, Great Restaurant, Great free Breakfast, Nice Bar. I have tried to stay at the Best western Hotels in the States. As far as I am concerned, they are in the lower end of hotels in the states. The Best Western in Bridgewater is on the top of the best that I have stayed in the states. Shopping center across the street, Boston pizza next door. Looking forward to my next stay. Everybody that was employed there while we stay was more than helpful. Thank you Best Western Bridgewater. You made our stay great.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Thank you Don for such a wonderful review. I hope you will continue to try Best Western during your travels as there are some great properties out there. Of course if you return to Nova Scotia we certainly hope you will come back and see us again in Bridgewater. Sincerely, Joanne

"Great staff"

3
14/09/2015

This hotel was very expensive compared to other hotels that we stayed at in Nova Scotia and not the quality that we are used to at Best Western Hotels. The hotel is further away from Halifax than expected and parking is a challenge. We eventually realized that there was more parking in the back but no one told us and it wasn't obvious. The breakfast room was a lovely setting, however, staff couldn't keep up to demands.

Joanne C, General Manager at BEST WESTERN PLUS Bridgewater Hotel & Convention Centre, responded to this review
Hi Wendy - Sorry about the confusion with the hotel - we are certainly quite far from Halifax. We are located on the South Shore about an hour outside of the city. I am not sure if you have picked the correct hotel as we don't have any parking in the back of the hotel and normally don't experience any parking issues. If I am mistaken please feel free to contact me directly regarding your stay so we are able to work towards fixing any issues. Sincerely, Joanne