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Best Western Plus Bourbonnais Hotel & Suites, Bourbonnais

62 Ken Hayes Drive, 60914-9347, Bourbonnais, United States - See on a map
Best Western Plus Bourbonnais Hotel & Suites - Exterior The Best Western Plus Bourbonnais Hotel & Suites is ideally located in the center of Bourbonnais. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy the newly renovated Best Western Plus Bourbonnais Hotel & Suites in the heart of scenic Kankakee River Valley and close to Kankakee, Peotone, Bradley and Manteno. Minutes from Olivet Nazarene University, guests will enjoy our 24-hour Business Center with free Wi-Fi access, copy and print service. Located in close proximity to CSL Behring, Bunge Foods, Cigna Health Care, Peddinghaus, Nucor Steel and Valspar Corporation. Great location for shopping and fun, we are near Perry Farm, Exploration Station and Northfield Square Mall. Outdoor lovers can enjoy Kankakee River State Park and Splash Valley Aquatic Park. Amenities include flexible meeting/reception space available and an onsite bar/restaurant Bourbon Creek Kitchen serving appetizers, sandwiches, pizza and more. Bourbon specials as well as beer, wine and spirits will also be served. We have an onsite fitness center, pool and business center as well as complimentary Wi-Fi throughout the hotel. Enjoy a complimentary full hot breakfast buffet with eggs, biscuits and gravy, sausage, bacon and much more.

Best Western Plus

Bourbonnais Hotel & Suites

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 8 guest reviews
NOTE ISSUED
Excellent
7
Very Good
0
Average
0
Poor
0
Terrible
1
REFER TO NOTICE
Business Business
2
Couples Couples
1
Family Family
0
Friends getaway Friends getaway
0
Solo travel Solo travel
1
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Friendly, great location"

5
User 04/05/2021

Warm and friendly staff. Food and beverage options on property as well as other walkable options. Pet friendly. Large, comfortable, clean room. (Recently remodeled). We will stay here again if our travels bring us to the area.

Dan Scott-Tumbarello, General Manager at Best Western Plus Bourbonnais Hotel & Suites, responded to this review
Thank you Karen for your positive review. We look forward to having you again!

"Such a pleasant experience!"

5
carriewarren85, Worthington, Indiana 24/04/2021

The front desk staff were all very welcoming and kind. They even had treats available for my dog. My room was very clean and comfortable. Having organic soaps and lotions was an excellent touch! The internet was fast and the restaurant in the lobby had great food at a reasonable price. This was my first stay at a Best Western and I will definitely be back. Thank you!!

Dan Scott-Tumbarello, General Manager at Best Western Plus Bourbonnais Hotel & Suites, responded to this review
Carrie, it was such a pleasure have you and your cute dog stay with us. We do pride ourselves on having super fast fiber internet so you can stream your favorite shows or focus on your work! We are so glad you were about to dine at our restaurant Bourbon Creek Kitchen. We hope you do return soon, safe travels.

"Nice Stay"

5
ncabral1015, Cicero, Illinois 19/03/2021

The room was nice ,neat. and roomy. There was alot of restaurants around to choose from. The staff was nice and friendly to interact with.I will keep coming to this location .Most enjoyable and comfortable. The price and values is worth it.

Dan Scott-Tumbarello, General Manager at Best Western Plus Bourbonnais Hotel & Suites, responded to this review
Thank you for the positive stay and we hope to see you again soon!

"Super Clean and Amazing Staff"

5
User 22/01/2021

The staff and cleanliness exceed expectations here. I had a mix up in my reservation and they fixed it. They are accommodating and friendly. My room was very clean, right down to even being able to smell the cleanliness of the sheets! Highly recommend!!!

Dan Scott-Tumbarello, General Manager at Best Western Plus Bourbonnais Hotel & Suites, responded to this review
Thank you for your positive review. I am glad we were able to help you with your reservation and hope to see you again soon. Thanks!

"Excellent Hotel"

5
User 19/11/2020

Stayed in a suite for a project in the area. It was nice having a full kitchen. The hotel looks very new, staff were friendly, limited breakfast which is understandable. Wi-Fi is super fast and loved having 2 huge TVs. Bar had great cocktails and food was great. Will be my new favorite hotel when in Kankakee.

Dan Scott-Tumbarello, General Manager at Best Western Plus Bourbonnais Hotel & Suites, responded to this review
We are happy to hear we are your new favorite. We hope to see you again soon!

"Rude staff nonworking telephone or fridge and locked out several times"

1
User 09/11/2020

At check in the staff looked terribly under the influence and nodded twice while checking me in. She never greeted us and acted like we were bothering her. The telephone a d fridge did not work and the key to the room kept deactivating locking us out.

Dan Scott-Tumbarello, General Manager at Best Western Plus Bourbonnais Hotel & Suites, responded to this review
I apologize for the inconveniences you experienced. I will look into the staff member that you dealt with and have a conversation and more training in customer service. I will also look into the fridge and telephone. Again, sorry for the inconveniences and we hope to see you again soon.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.