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Best Western Plus 93 Park Hotel, Bogota

4.5/5  - basé sur 591 notations.
Calle 93 No 13-71, 110221, Bogota, Colombia - See map

The Best Western Plus 93 Park Hotel, the first hotel in Latin America Plus category. Designed for executives who seek comfort, the latest technology and excellent service. Located in one of the most exclusive areas of the city, surrounded by the best restaurants, business centers, shopping malls and an active nightlife for you to enjoy the city. The Best Western Plus 93 Park Hotel, your best choice! TAX EXEMPTION LAW : According to the 2646 decree of the Ministry of Finance and Public Credit of Colombia, are exempted from payment of tax those foreign residents who purchase a plan or vacation package (accommodation + meals or any transfer) and present your passport at the hotel with corresponding migratory seals custom Colombia evidencing income due. This process is valid provided that the entrance to the hotel is in a period not exceeding 30 days of entering the country. According to Colombian law, they are only exempt from paying tourists that have VISA or permit TP-11 PIP-5 / PTP-5. Optional Hotel insurance fee of US$ 3 per person per stay is not included.

Best Western Plus

93 Park Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Traveler's Choice
 
based on 591 guest reviews
NOTE ISSUED
Excellent
349
Very Good
202
Average
24
Poor
8
Terrible
8
REFER TO NOTICE
Business Business
260
Couples Couples
131
Family Family
71
Friends getaway Friends getaway
54
Solo travel Solo travel
40
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"A great hotel"

5
10/07/2018

This is a 5 star. The staff are the best and very professional. The breakfast buffet is almost on par with the Radisson. Very good and the service is excellent. My wife lives in Colombia. I will spend my time between the Radisson and the Best Western.

"Great location, friendly staff"

5
06/07/2018

I stayed at the hotel for three nights for a friend's wedding. I was able to prearrange transportation from the airport to the hotel via email (for a small fee). Staff was very responsive and the transportation was seamless. The check in was very easy. The room was large, clean, and comfortable. I ordered room service one night and the prices were reasonable and it came quickly. They had a restaurant on site with breakfast included. There was also a rooftop bar that I did not go to. The location was great - very walkable to the touristy area. I was able to arrange transportation back to the airport at the end of my stay. I would definitely stay here again if I returned to the area.

"Perfect hotel & Perfect Location"

5
29/06/2018

Hotel is very modern. If you call them the day before, they can arrange a taxi to be waiting for you at the airport. A nice man with a signed with your my name greeted me at my arrival. Perfect location, great accommodations. Area is safe to walk around also very nice restaurants to try INTL and local food. I LOVED THE COLOMBIAN CHICHARRON. loved it.. Totally recommend this hotel, Great Bfast buffett plus great Happy hour on Roof top In essence, i cant wait to go back to BOG and stay at Best Western 93

"Good location and great staff"

5
24/06/2018

We liked the location even though it is not close to La Candelaria which felt too busy, cramped and dirty. This area is clean, near lots of restaurants and a great park. We felt very safe. The hotel is nice, especially room 202 because it has a walled nearly private terrace which we loved with a 7 yr old. Jonathan was friendly and the evening staff went out of their way to really help us out by allowing me to use their janitor's sink in the basement to clean our very muddy shoes after hiking La Chorrera. Their breakfast has had yummy selections each morning and the room has been well kept by housekeeping. Oh, and the elevators are always quick to arrive when you call them and we like the security of needing your room key to operate it.

GERENCIAG-01, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Mr. Meehoo. Thank you for your comment, we´ll be waitting for you on your next visit to Bogotá. Cordially, General Manager

"Great Place to stay in Bogota"

5
24/05/2018

Clean, very nice amenities. This was a very nice place considering that this was a Best Western brand hotel. It was on par with nicer Hampton Inn and Holiday Inn hotels, perhaps even better. The location in the Parque 93 area of Bogota is great with a lot of options for nice restaurants within a block. The Hotel Taxi service costs more than a normal taxi, but the drivers are very professional and not quite as crazy as some of the other taxis that I took. Overall, I give this a 4 out 5 stars.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Brian. Thank you for your comment, we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"Good for the most part except for Check out and Laundry"

3
22/05/2018

I just left Best Western in Bogota. I stayed there 4 nights. I found the room very accommodating and extremely quiet. the breakfast was quite good but always the same. Good location and easy to walk the area. I always felt safe in the hotel and outside. My problems might be nit picky but I think it comes down to service and custom satisfaction.. For example, in the room there were 2 of us yurt everyday, housekeeping left only one bath towel and one hand towel. Yet there about about 10 pillows on the bed-I am not exaggerating! The day before I was leaving, I had laundry done. It was back before 6 pm, so I thought all was good. Wrong! One shirt was not mine and one of mine was missing, so called laundry room. She came to room and I gave her back the wrong shirt. Then she said that I couldn't get back my shirt until 7pm the next day. Wow! Too late for me. I guess they sublet their laundry out rather than in house. They are suppose to mail it to me. I doubt that will ever happen. Finally, at check out , I get a printout of my bill. First thing is insurance I am charged for. What!! Never asked for insurance, and didn't need it. Nataly did take that off the bill. But there was also IVA 19% ingresos tax. I had to pay that but I think is is a rip off. I have stayed in 4 hotels recently in Colombia and never was saw this tax before. I am only a tourist and less than a 60 days in Colombia. I would think a big hotel like this would have better English employees than what I saw at the front desk at the Best Western. Nataly could never look me in the eye when discussing the bill and said only that the 19% was for things like going to breakfast. Really?? This is not much money but it is the principal. I glad pay people what I think they deserve but don't try to inflate the bill just because I don't know the way in Colombia..

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. We regret discomfort with the bill, and thanks for your comment. And we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"night manager locked us out of the roof bar."

2
13/05/2018

poor service and rude night manager. we went upstairs to the rooftop bar and had a drink and appetizer before going out. while having a drink I went to the room to retrieve my girlfriends purse before we went out and she went to the bathroom outside the bar. in the meantime they locked us out of the area with our table still full of drinks and food. they said they were closing and they didn't have the staff to keep it open. this was at 930pm! they never apologized for locking us out. we had to wait 20 mins for someone to reopen the door to the bar and then we had to bring our drinks to the room to finish them. horrible service and rude manager. he acted like he was doing us a favor by letting us bring our drinks out of the bar area. every time we saw him again that night he was on his cell phone texting or talking. he should be fired.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Matt. We regret discomfort with happened on the terrace - bar and we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"Everything is 10/10"

5
12/05/2018

8 night stay. A very nice hotel everything is excellent - All staff are friendly and helpful, Front desk, Restaurant & Housekeeping. Hotel is very comfortable, great room size, many TV channels, comfortable Bed, & strong WiFi, very nice bathroom, big closet, Iron and board in room. Breakfast is very nice with good variety. Free coffee station 24 hours. Large outdoor patio on roof is very nice, Location is also very good with restaurants across the street & 1 block to the park square and more restaurants and pharmacy. Grocery store 4 blocks away. Taxi from Airport was 35,000 COP

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Donald. Thank you for your comment, we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"Splendid, comfortable and quiet hotel in Bogota"

5
11/04/2018

My husband and I were searching for a quiet, comfortable hotel in safe district of Bogota. This hotel met all our expectations. Our suite had great, super-comfy bed. The rooms are clean and quiet. The staff is extremely helpfull. Every morning there is a tasty buffet breakfast. About 1-1,5 km further there is a zone of bars and clubs, so you don't have to go far to get fun.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Joanna. Thank you for your comment, we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"Nice neighbourhood"

4
12/03/2018

I stayed for three nights. It was my first time in Bogota, so I relied on a local friend's suggestions on what general part of town to stay. Bogota is a huge city, so I don't know if the location is *the* place to stay, but I was very satisfied with it. I felt safe walking to the restaurants and bars near Parque 93 each night. I ended up having to improvise a little on the trip and all of the staff at the front desk were helpful with tips for where to go and even the tip to use the white cab service was nice. You'll pay more, but they're nice. (In fairness, I didn't have a bad experience with the yellow cabs.) I wasn't overwhelmed by the service at the restaurant, but I wouldn't say that the service was terrible. The service could have been quicker clearing my plates at breakfast. I had lunch there once and the one issue had was over asking for a substitution that was completely omitted and was still unresolved after asking a second time. Since the lady (in training) sent the manager out, we can't rule out that my Spanish just might not have been good enough. The other issue I had in the same meal is that a lady outside was smoking directly under the "no smoking" sign--and, with the door open. I pointed this out to the waitress who at least had the decency to close the door, rather than telling the lady to read the bilingual sign. The important thing is that the meal was good. The room was adequate for my purposes. I got what I booked and it represented good value for the money. Again, having set out to test my Spanish skills, I understand that I missed my BW Rewards membership being acknowledged, although I don't remember the level being acknowledged or any mention of an upgrade at check-in, but I didn't ask at the time (which I really should have done if I was looking to practice my Spanish!), so I can't call this a negative. I didn't get to check out the terrace, but spent some time on the patio, which was nice. So, to sum it up, I found the place to be good value for the money and would consider staying there again if I were to return to Bogota.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Stephen. Thank you for your comment, we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra General Manager

"Bogoto2018"

5
11/03/2018

Great hotel , very clean and excellent staff... the breakfast was fabulous . The hotel was in a great location walking distance to the park and bars and restaurant , highly recommend it . Will definitely use it again

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Mary. We are pleased your stay has been nice , we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"Decent hotel with good location and value for monez"

5
09/03/2018

This hotel is definitely a good choice if you want a nice 4 star hotel with food value for money. Rooms are spacious enough, rather “cleanly” decorated and well maintained. A plus: you can open a window for fresh air a have a coffee maker in the room - both quite seldom in hotels in Bogotá. Staff is very friendly.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Maik. Thank you for your comment, we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"Chic hotel with Miami vibe"

5
04/03/2018

My husband and I stayed at this chic hotel with our adult children for a few days before heading to Cartagena. Let me first of all say that we are not Colombians so therefore this truly was for vacation purpose. This hotel is located in a very safe neighbourhood close to shops, bars and restaurants. My daughter and I felt very safe walking around shopping and going to local bars nearby. The hotel offers delicious breakfast with great coffee, of course. You can eat inside or outside on patio of the hotel restaurant. The dinner menu could use more appetizers. At night the patio is kept warm with a fireplace and several heaters. There is a rooftop bar with very modern furniture and lots of tabletop heaters. Unfortunately, we could not have a drink as it was closed for a wedding. We enjoyed the gym, basic but you can still get a good workout. Lastly, the staff are very friendly and helpful. They speak English well, however be aware that once you go outside, it's a different story. Very few speak English, however everyone makes you feel welcome. We loved Bogota and this very nice hotel!

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Ian. Thank you for your comment, we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"My new "go to" property in Bogota"

5
19/02/2018

From the moment I checked in until the morning that I checked out, my experience here was a total pleasure. The young ladies at check-in (Alex? and Jesica Castellanos - I hope I got the names correct) were both very much on their games! The process was smooth, and my room was clean and comfortable (not to mention quiet). Everything in the room worked as new, and both bed and pillow were comfortable. The breakfast buffet - with eggs prepared to order - was a great way to start every morning. All the servers are very attentive, and the quality and selection are a cut above many comparable properties. Same goes for the lunch served on the rooftop terrace. No complaints about food or service. As far as location, you cannot go wrong in the area of Parque 93. There are a host of great places to eat, all within walking distance. The area is plenty safe (as far as I could tell, and I don't exactly "blend in"), and the park is always lively. An added bonus for me was the proximity of the hotel to the offices of a couple of new suppliers I was in Bogota to meet with. That was really the icing on the cake! Check out was a breeze, my bill was accurate, and the price/value ratio exceeded my expectations. Highly recommended!!!

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. Thank you for your comment, we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"Great Hotel"

5
18/02/2018

The staff is wonderful, friendly and courteous ; the hotel is very nice, clean, the complementary breakfast is really good; all these added to the great location. The hotel has a terrace where to enjoy some a beautiful view. Shout out to John for offering such a great service.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. We are pleased your stay has been nice , we´ll be waitting for you on your next visit to Bogotá. Cordially, Elizabeth Becerra. General Manager

"Great location and great staff"

5
02/02/2018

The hotel offers great location and access to many restaurants. The hotel staff was top notch. Luis from the front desk was super helpful and courteous. We definitely recommend the location. We took UBER several times from the hotel to the downtown area for super cheap.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Lui. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra. General Manager

"BAD EXPERIENCE"

1
26/01/2018

On August 21, 2017, I was a guest at the BW PLUS 93 Park Hotel. As is customary, the hotel offers transportation from and to the airport via a locally contracted company. A driver was waiting for me at the terminal, just past the customs doorway exit. We proceeded to walk towards his vehicle and paid the parking fee. After loading the luggage, made a comment of "have to call in" and used a two-way radio instead of his cellular phone. His comment was "I have the passenger and are our way". In the more than ten (10) years that I have traveled to Colombia, no taxi driver had done this before. Soon after leaving the airport he veered off to one of the side streets and drove several blocks parallel to the main avenue. After several blocks, we were driving through a local park where people were flying kites. He made small talk about the kits and the annual kite flying contest, which didn't matter much to me. We approached the main avenue and proceeded when all of a sudden I heard a noise and I thought we had just experienced an accident. After coming to a complete stop, the person opened the driver's door and pointed a handgun directly at me and demanded, "the watch, give me the watch"! I hesitated at first and he repeated again to give him my watch. This is a long story and I can go on and on. The end result is that I was robbed of a gold Rolex watch while being a passenger in a transport vehicle hired by the hotel. I reported the incident immediately upon arriving at the hotel and was told that they were going to do a full investigation and perform polygraph tests on personnel. The very next day I went to the police department and reported the incident. In my opinion, I'm quite certain that this had to have been an inside job that started at the hotel. I had stayed at this particular hotel many times before and very often wore an expensive watch. I'm sure the hotel staff had noticed this before and as soon as they knew of my upcoming stay, word spread out. It would come to no surprise that the driver was buying time when he took the side streets and drove through the park, which was not necessary. This would allow the two guys on the motorcycle time to maneuver themselves in traffic and planned the exact spot where we were stopped." The escape route, after the assault, was an on-ramp and that meant driving in opposite direction of traffic. I have been a Best Western customer for many nears, but I will never stay another night at this hotel ever again. The personnel staff that were in communication with me only gave me the run around and did not provide the information they committed to. I do not recommend this hotel to anyone and am taking legal action against the franchise and all parties involved.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Mr. Solis. As we have shown you previously, we regret your incident, but again we must inform you that is the Fiscalia General de la Nación, who is investigating the multiple cases related to "La Banda de los Rolex" . As the La Fiscalia informed you in a letter sent on August 31th, 2017 if you need more information you must request in the office of the La Fiscalía. In the last weeks different means of the country communicated that this gang they were prisoners, is important that you communicate with the Fiscalía 409 who handles your case. Because it is a fact outside the hotel, we don´t have the power to get involved and that is why the competent authorities are handling the case. However, if you need additional support , we are willing to help you as much as possible. Cordially Elizabeth Becerra. General Manager. ************************************ Buenos Días Sr. Solis Como le hemos manifestado en comunicaciones anteriores, lamentamos mucho su incidente, pero nuevamente debemos informarle que es La Fiscalía General de la Nación, quien está investigando los múltiples casos relacionados con “La Banda de los Rolex”. Como la Fiscalía misma le comunico en carta enviada el 31 de Agosto de 2017, si usted necesita mayor información debe solicitarla personalmente en despacho de la Fiscalía. En las últimas semanas, diferentes medios del país han comunicado que esta banda fue detenida, es importante que usted se contacte con la Fiscalía 409 que maneja su caso. Por tratarse de un hecho fuera del hotel, no tenemos potestad para involucrarnos y es por eso que las autoridades competentes están manejando el caso. Sin embargo, si usted necesita un apoyo adicional, estamos atentos a colaborarle en la medida de lo posible. Cordialmente, Elizabeth Becerra. Gerente General.

"Good Location. Friendly Staff"

4
22/12/2017

The location is one block away from park 93 and there are several restaurants in the area. The area is perfectly safe and the hotel is secure. The room had everything you needed in a basic hotel room and the staff was exceptionally friendly.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Megan. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra. General Manager

"Parque 93"

4
08/12/2017

The hotel offers a good very good location (near 93 Parque) with good restaurants nearby ...good hotel facilities and a very nice staff. Very clean and modern rooms coupled with good internet service...will definitely be back!

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra. General Manager

"What a great hotel and staff"

5
30/11/2017

We recently had the good fortune of staying at this property. Ours was a quick overnight stay necessitated by a schedule change made by Avianca. We arrived with no Colombian money and with the need to complete several tasks...it is here where we received the amazing help of Jhon Moreno, who made several phone calls on our behalf (we don't speak Spanish) and who answered our many questions! His colleague , Luis Riano, at the hotel's front desk was also very helpful. The property is very attractive with beautiful art work throughout. Our room was spacious and comfortable. We ate at the hotel's restaurant and we're quite pleased with how tasty our meal and wine were. I can highly recommend this hotel!

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra. General Manager

"Good Hotel in Safe Location"

4
15/11/2017

We chose this hotel because of the many positive reviews written on TripAdvisor. We had reservation for a Suite-1 King Bed (Oversized Room). There was also a balcony with the room but we did not used the balcony. We arrived at 12 noon for check-in but was not able to check in until 3PM. The staff at reception (Selena Acosta and Ximena Garlan) are over the top helpful. They take time to answer repetitive questions and made very good recommendations. The hotel is in a good and safe location with many restaurants, shopping and a pretty Park close by. The city center is about 15 mins with taxi. It cost COP 18000 (about $6US) with yellow taxi. Hotel taxi cost a little more. The International Airport is about 45 min drive and cost about $18US. We were ripped-off by the taxi on the trip to the hotel by $10US. The buffet breakfast was superb with a good and varied selections. The staffs at the restaurant were helpful too and some spoke English. The free internet worked well. The fitness center was a bit limited in equipment.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Dennis. We are pleased your stay has been nice , we are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra. General Manager

"Great hotel in a desired area"

5
07/11/2017

Great modern, quiet hotel located a few minutes from Parque 93. The hotel offers two towers with modern, updated rooms. The complimentary breakfast offered a varied selection. Also, the hotel offered two nice bars, one inside in the dining hall and another on the rooftop. The service was topnotch, although the key cards stopped working, causing me to have to keep going downstairs to the lobby. There are the white colored taxi cabs outside of the hotel, offering 24/7 service. Outside of the hotel, there's great dining, around the hotel, from Colombian, to Peruvian, to Mexican, or just chicken wings, this area has everything and the Best Western is right in the middle.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Jayjo. We are pleased your stay has been nice , we are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra. General Manager

"Very nice rooftop bar. For the rest, quite average"

3
04/11/2017

Last night we spent some time at this hotel in order to celebrate a birthday so we were able to try several areas and services this hotel offers. On the positive side, the hotel is quite new and is perfectly located near the well known "Parque de la 93" which is a top spot in Bogota. The hotel's rooftop is beautiful and offers great views of the city. On the downside, their restaurant and bar service needs a huge improvement. Our waiting time for a club sandwich and a soup was more than 45 minutes and, when we wanted to pay, we had to go from the restaurant located near the lobby to their rooftop bar (6 stages above) since the restaurant didn't have the equipment to process credit cards' payments. If their service is improved, it's a hotel not to be missed when in Bogota.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. Thank you for you comment and we regret discomfort with the restaurant, we are here to improve, and we are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra. General Manager

"I move it there , but one thing to fix"

5
15/10/2017

I come there now for years, I got one of the new rooms due my Diamond status and was thrilled. Jonathan and the supervisor lady in the breakfast room made a big difference how a guest feels. But you have to get true high speed internet working in all the rooms. This is not acceptble for business travelers. That us the one and and only thing that will stop me. Salute Thomas

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Thomas. We are pleased your stay has been nice , with the WiFi internet we had a problem and we are working to offer a better service every day. We are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra. General Manager

"Best Western hotel buy bueno"

4
26/09/2017

very good hotel close to Mall, boutiques, bars and night life. Quiet at the same time. Good for vacations but also for business trip. Not very far from the airport. I recommend it highly! The personnel is very professional and aware. The bar is very good and the food as well.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Oliver. We are pleased your stay has been nice , we are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra. General Manager

"Minor details "

3
26/09/2017

It's amazing how a minor detail can change your outlook on a place. Even though the hotel is in a great location, it's personnel is very friendly and helpful and the rooms are comfortable and nice, for a business traveler not having good Wi-Fi internet service really puts a damper on things. The Wi-Fi internet service not working properly for 2 days cost me having to use the roaming service I have available from my country to keep connected and that made me grade the hotel worse than it deserved.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. We regret discomfort and we are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra. General Manager.

"Nice people!"

4
06/09/2017

A pleasant surprise as was our first trip to Columbia. Between our appointments had a chance to visit the Catedral de Sal! Monserrate by cable car, the gold museum, and the personal home of Simon Bolivar! Good cafes, bars, retaurants. The Andres restaurant was an experience of it's own!

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Debbie. We are pleased your stay has been nice , we are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra General Manager

"Great hotel, excellent location"

5
29/08/2017

when you go for business to Bogota I recommend the BW 93. Its location is excellent, great restaurants all around, nice to be able to walk outside in the evening. Great staff, great facilities. The Italian restaurant right in front of the BW is a recommendation. Best Pizza and pasta ever! Special thanks to GM Elizabeth and FO manager Ricardo we were very helpfull

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Johann. We are pleased your stay has been nice , we are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra. General Manager

"Very clean,friendly and helpful staff,tasty breakfast!"

5
31/07/2017

good location,nice area,room is very clean, nice staff,just everynight the clean staff will come to knock the door to give chocolate,is really sweet idea but could give it when clean the room will be better. Note: Please pay attention when you check out. i didn't use any snacks in the room but they said i did then tried to charge me...but after i explain they let me go,just beware.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear April. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra. General Manager

"Very good location"

4
26/06/2017

Very good location and clean rooms. Restaurant service is excellent and staff very attentive. If you are working in the northern part of Bogota it is a very good option. The price value is very good. the hotel looks as new. There is a number of restaurant options in walking distance.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra General Manager

"93 Parque"

4
20/06/2017

Great location, good staff, hotel rooms are presented nicely. Piso 7 is a plus. Open air deck with nice views. Rooms are always clean. Breakfast has reduced in quality over the past 6 months but still a good selection of food.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Guest. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra General Manager

"Great area, surprisingly good hotel!"

5
12/06/2017

My mother and I took a little girls trip down to Colombia and this was our hotel in Bogota. I'll be honest... we booked the hotel solely based on it's location. Being an American, I had minimal expectations about staying at a Best Western (not that they're bad, just basic) but was pleasantly surprised. The staff was all incredibly friendly, the property was actually very nicely decorated and hinted towards modern. The rooftop bar had great views and a cute little area to hang out during the day when it wasn't busy (never made it there at night). The complementary breakfast was pretty good, great selection of fruits and hot items everything was kept filled up so you had a nice variety. Perfect location to walk most places, and taxis are cheap if you want to relax a bit. Room was clean, well kept, the room service wasn't bad

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Chelsea. We are pleased your stay has been nice , we are wait for you on your next visit to the city of Bogota. Cordially, Elizabeth Becerra. General Manager.

"Good area, good Hotel"

4
13/04/2017

The location is very good, it is in a safe area, just few minutes walk to park 93 with lots of Restaurants, Cafe, Bars etc. The Hotel stuff is very nice, breakfast has a good selection of food. The Hotel and the room are big enough and clean. There is a bar on the roof with a nice view.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Sara. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra General Manager

"Good Hotel...all you need for a few days in Bogota"

4
11/04/2017

Stayed 3 nights for a business trip with colleagues. Very good value for money, nice comfortable room, bathroom ok, bathroom amenities are basic...thankfully I had brought mine. Breakfast buffet included, ok but nothing to rave about. The hotel is well located and you can easily walk to some nice areas and restaurant, clean, helpful staff, and secure. Would return again.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear HotelEyes. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra General Manager

"Great location.. not the Best Western you think of in the US"

5
12/03/2017

Perfect location at what appears to be a hotel row. I was a bit hesitant to book this hotel being it's a Best Western. In the US, when we think Best Western, I think a motel or a motor inn type of place. I booked through Expedia and the hotel was just as described and pictured on Expedia and Trip Advisor. A nice lobby area, the room was clean, toiletries (soap, bath gel, shampoo , conditioner, lotion), good size shower, full size hairdryer, and large towels. The best part is the turn down service. To my surprise they actually have a turn down service which I love . DOn't get me wrong this is no big deal but for this class, you don't expect it. I thought it was interesting. The staff were mostly great, friendly and helpful (except for 1 which you will see on a side note below). There are many sitting areas, the lobby, the halls, and just outside the restaurant there's an outdoor sitting which was very comfortable and great for meetings. The restaurant was perfect for meetings too. As you can see I was there for business. The restaurant is very spacious. My stayed came with complimentary breakfast but I only took part on my last day. It was very good. Again staff were helpful. There are many meeting rooms that you can rent for events which I thought was a plus considering the convenience of the location. There's also a bar not he rooftop which was very cool. I was unfortunately too busy to use the spa services but they have a spa. The toiletries were replenish on a daily basis. They were not selective on which toiletries not to replenish even when you still have them they left new ones. They did not have little towels (wash cloth). I actually brought a few on my stay at a hotel in Medellin a month ago that's why I'm noting this again on this hotel. Some people like having it. The experience did not start out on the positive note that I said I would never stay here again since there are so many hotels in Bogota. Arrived on a red eye flights so at arrived at the hotel by 8AM. At check in, while the check in was being process, the front des person asked for the normal info as well as credit card for incidentals. Then as she was finishing, she informed me that I would have to pay $60 per early check in. I was not aware of that and was not too happy about it. I travel quite a bit and when the room is available you are able to check in earlier than normal check in time and if not then you wait. She went on to tell me that all hotels in Colombia charges an early check in. That fee was more than half of the hotel nightly rate, soconsidering it wasn't really much I decided to just go for a walk and wait. Having been in the same clothes for almost 24 hours, I wan't having it. Decided to go back and asked for a manager. The manager was more than helpful and went above and beyond and making sure the I got a room. The room was on the higher floor, corner location. The reason I am noting the location is, generally, hotels booked on Expedia are sometimes not the best location. Hotels tend to accommodate visitors who booked with them directly. I was really happy with the overall service. They also have a car service which was the same rate as a taxi. This was very helpful. I will definitely recommend this place and will be back next time I'm in Bogota.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear mbellastyle. Thank you for your comment, we wait for you for your next visit to Bogotá. Cordially, Elizabeth Becerra General Manager

"Great location"

5
23/02/2017

Have stayed at this BW for one week and have found the location to be perfect and the staff to be friendly and helpful. Breakfast is included and contains a wide variety of items to satisfy anyone. Close to park 93 so you have a great variety of restraunts to choose from. You even have a McDonald's and a Starbucks.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Barry. Thank you for you comment, we wait for you for you next visit to Bogotá Cordially, Elizabeth Becerra General Manager

"Good hotel, location and staff"

4
12/02/2017

Good new rooms. Great location close to restaurants and the 93 park. Great and helpful staff. Gym could be better equipped. The rooms on the 6th floor might be affected by the noise on the terrace when there is any company celebration or party.

Elizabeth B, Gerente at Best Western Plus 93 Park Hotel, responded to this review
Dear Anderson. Thank you for you good comment about the our services. Regret the noise on the terrace. Cordially, Elizabeth Becerra General Manager

"OK hotel - nothing to leave desired"

4
02/01/2017

OK hotel. Area is really not that great, kind of boring (mediocre park with some restaurants around it). We never received soap bars, even though we asked for them on multiple occasions. Breakfast was OK. We saw several waiters just grab food from the buffet with their hands (very unsanitary). Wait staf was kind of rude. Other than that room was fairly clean.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest.   Your opinion is very important to us, your comment helps us to work day by day to offer the best of services to our guests and visitors improving every aspect. Beforehand we offer our sincere apologies let us know when your next visit will be to generate a new and pleasant experience. We hope to have you back in our hotel, since for us, we want more than a guest, be a friend and guest.

"Great hotel in a great area"

5
26/11/2016

Staff is very friendly, helpful, young and energetic. They offer great breakfast options that cater to Americans who might enjoy something beyond fruits and cereals. It is located near Park 93 and about 10 minutes taxi drive away from Zona T a great area to eat.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of all the staff of Best Western plus 93 park hotel, Thank you for sharing your excellent commentary with the rest of the travelers! We are glad to know that all our features were of great appreciation to you, and enjoy the best service and quality in our hotel by which we stand as chain plus however your comment helps us to improve more and more,   We will be happy to have you again for the Hotel in the near future, since for us more than guest of the hotel, we want you to be a guest. Have a nice Day.

"The hotel staff was EXCELLENT and very attentative to my questions and needs."

5
18/10/2016

Services were great and the staff was AWESOME! Rooms were very clean and food was great too. I hope to return to Columbia for future business and will stay at your hotel for sure. I want to thank you for making my stay a WELCOMING stay.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus.   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you an excellent day.

"New decent hotel with nice touches but far from either the historical district or the CBD"

3
10/10/2016

Most of the reviewers have noted the hotel's location as a major plus. I don't see it. Yes, it's very close to Parque 93, which is very small patch of green which is almost completely surrounded by restaurants. Parque 93 is a small piece of real estate where nearby residents walk their dogs on the weekends and new families bring their babies to push their carriages. The Sunday we checked it out, there was a book fair and it was a huge crowd. So yes, there are so many places to eat within a five minute walk from the hotel. But to put into context, Parque 93 district, which is part of the El Retiro locality, is in the northeast part of the city and about 10 blocks away from the nearest CBD. There's nothing else to go to nearby. Best Western used to be the 93 Park Hotel. From the outside, the 7-story hotel creates a dramatic figure because of the two tone paintwork that's done diagonally. The lobby is extremely small – as soon as you entered the front door, you were already in front of the front desk. There's a small seating lounge beside it. Then the rest of the ground floor consists of three large function-meeting rooms, the restaurant, and two loft banks to either of the two hotel towers. From the sixth floor, you climbed up a flight of stairs to get to the small cardio-focused gym and to the open air bar which gives the hotel a major competitive advantage – it really is that cute-romantic with heater. We were impressed with the tremendous works of art available in the lobby. That differed in contrast to the bare walls of the rooms. You don't get good views from the windows though. When we checked in and opened our 6th floor room window, we were facing a building under construction with blue tarps as eyesores. It was so bad we had to ask for a room change, which gave us a little bit of relief – but not much. The room is decent and functional – up to Best Western standards. The floor is wooden plank-looking ceramic tiles, which seems to be common in Latin America. Lighting is adequate, especially for the desk area. Cabinetry is very acceptable and the woodwork doesn't look cheap at all. The Samsung LCD TV is big enough and there are a lot of TV stations, with enough English news channels. The bathroom is tight but well-laid out – we just wish they had his and hers wash basins. AC is a plus. The tiny one-seater sofa did have a major stain though and it slightly detracts from the ‘very new' image. The hallways are impressively appointed with nice carpeting and lighting, plus lots of motion-sensitive lighting. They also had two bottles of complimentary water upon check-in. The check-in staff are very friendly and accommodating. We asked for wine glasses and a corkscrew to enjoy the wine we had purchased from the nearby supermarket – and it arrived very quickly. From the reviews I had seen, the breakfast gets a lot of criticism. I beg to disagree. I thought the breakfast choices were decent. At the very least, they had a great fruit selection, as good as any other hotel we had been in in Latin America. They had the usual breads, cereals, cold cuts, juices. And they had hot soup, fried rice, two egg varieties, etc. Not bad.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your comments with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus.   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you an excellent day.

"Nice big room"

4
29/09/2016

Stayed two nights here and the location was great. Near Parque 93 and alot of restaurants near by. Lots of people walking in the area so felt safe most of the time. The room was big but the king bed I got was enormous. Probably the biggest king bed I have ever slept in. Everything was clean and the shower worked great. Not sure what happened to the post below this one, but the temperature in the room was good. Yes, it was still cold and a bit of rain while I was there. Maybe that person just got unluckly with his heat now going on. Breakfast was just okay, but good to get you going Staff was good and the only negative wasn't the hotels fault. There's a bar across the street that plays loud music way into the night. It didn't bother me much but a few times I woke up because the dj would scream something loud then it would die down a bit.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest Thank you for choosing us and for your comment, it enriches and motivates them to continue giving their best, our staff is always willing to offer the best to the full satisfaction of our guests, we will work for you in your next stay small inconvenience is not repeated. We hope to have you again in the hotel

"No heating!!!!! Very cold! But great accomodation and location"

4
05/09/2016

Just got back from a 5 day trip to Bogota, and stayed at this hotel. The location is great as in a business trip you don't get chances to do anything but work and come back to the hotel to sleep. But right across the street you have 5 restaurants and another dozen walking distance, which is great to just go out for dinner and a drink if you don't want to stay cooped up. Service staff was great, everyone aleays greeting and asking if any service was needed, so friendly and welcoming feeling. Rooms are big and comfortable and the best for me was the shower, lots of pressura and hot water. Only bad experince for me was the cold, rainy days and cold wind made for low temperatures, and rooms hace AC but NO heating! I was freezing! Staff got a small heater for me but with a large room and small heater it took hours to feel a difference. This was really a loosong point for me, but was told this is a similar issue in almost, if not all, Bogota hotels. So if you are a person that needs heating be sure to ask before hand!

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review!   All We're happy and is of great pleasure to know that I enjoy the service and quality and admire each of the features that strengthen us to be getting better for you and our visitors.    We are happy to have you back at the hotel in the near future, because for us, we want more than a guest, be it a friend and guest I wish you an excellent day

"Great hotel in a Great location"

4
03/09/2016

This Best Western is everything you would expect from a nice 4 star hotel. Well appointed rooms, comfortable bed, and in a great location. The check in was very fast and efficient even at 12 AM. The staff was polite and always helpful. This hotel is in one of the best areas of Bogotá. Very easy to walk around anytime of day or night. The only issue I would say is the breakfast is very basic and not the same quality as the rest of the hotel.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest We are delighted to know that our work is according to your expectations; your comments encourage us to go ahead and gives value to all the effort made by the team of collaborators BEST WESTERN PLUS 93 Park to grow offering the best to its guests. Welcome ever in this, his home in Bogota, the doors are open for more than a customer is a friend. have a nice day

"Good hotel and location and great price"

5
01/09/2016

Room is clean, with good temperature control. Breakfast selection was average, helped by the ability to request custom cooked eggs. Location is very good, quite central and in a nice and safe area. The location would be considered quite boring but the area around the park (Park 93) really comes alive at night. Fitness facility is small. Rooftop seating area is really nice and relaxing, depending on the weather.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review!   All We're happy and is of great pleasure to know that I enjoy the service and quality and admire each of the features that strengthen us to be getting better for you and our visitors.    We are happy to have you back at the hotel in the near future, because for us, we want more than a guest, be it a friend and guest I wish you an excellent day

"Great hotel in great location"

5
30/08/2016

Had a great time at this hotel. Great location and great hotel. Clean rooms and old breakfast Buffett. Highly recommend this hotel to anyone. Great to be so close to parque 93. Can walk there in less than 5 min. Can't provide a better recommendation than this

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus.   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you an excellent day.

"A great experience"

5
23/08/2016

It's was a great experience to stay at the Best Western Plus 93 Hotel. I was there for a travel industry event and the breakfast and room was very good. Internet connection was great and the service very good. I would stay again.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest We are pleased and is a pleasure to know that we were part of a big surprise for you and all of our features were of great appreciation, this enriches us and motivates us to always give the best service and quality to our hotel where we stand as a string plus. We are happy to have him back by the Hotel in the near future, because for us than hotel guest, you are a friend and guest. have a nice day.

"Bogota"

4
15/08/2016

Nice area, nice people - this time the price was right. However watch the rates...This is a $100 / night hotel but they have been known to raise the rate to $300 / night and this is not a $300 / night hotel.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest Thank you. Your comment is very important for us to know that all of our features were great appreciation for you, we appreciate the Beforehand choosing us as your hotel in Bogota, and of course. We will continue waiting back at the hotel to always and the best way to serve and generate many more good experience. have a nice day

"Sober and ideal business hotel"

5
31/07/2016

Well located with plenty of restaurants both across the street and nearby. Professional staff, decent sized rooms, and good wifi. Only downside as others have said is that the hotel's beds are very firm.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your comments with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus.   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest   have excellent day.

"Perfact location, good hotel"

4
13/07/2016

I stayed for 4 days and just leaving for Santiago ,writing this review from VIP lounge , hotel is perfectly located,quit new property must be 4 years old. Rooms are good,every possible amenities they hv tried to put in place. Staff looks to be always ready to help you. Around hotel all best RESTURANT you can found. The area's I like to see to get improve is breakfast very limited options,poor on taste and missing effort to serve you properly,this probably biggest problem in this hotel. Other issues are minor as AC is little problem,but over all hotel you can come again and enjoy . I must mention a young boy at front desk Hennry was best in lot.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you. Your comment is very important for us to know that all of our features were great appreciation to you, This will help us improve in our area food and beverage, will extend its review and Beforehand thank the choosing us as your hotel in Bogota , and of course. We will continue waiting back at the hotel to always and the best way to serve and generate many more good experience.

"modern comfortable hotel in great area"

5
10/07/2016

I found this hotel to be super clean and comfortable. The staff was friendly and helpful. The hotel is located in a lovely area of Bogota, which is very comfortable and safe for walking, and seeing green spaces.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest Your comment is very important for us, every day our staff work to offer the Best Experience to our guests, we hope to see you next time in our hotel. thank you.

"I liked this hotel"

5
18/06/2016

The things I liked: -Good breakfast. They have something different every day. -Friendly staff. -Good location. It is supported with many restuarats. Access to tax The things I didnot like: -Gym is small (can handle 3-4 in the same time). - -Added some taxes, I am not sure if they do that with others or not.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus however your feedback helps us get better and better,   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you an excellent day.

"Excellent!"

5
01/06/2016

Great location, great customer service. The hotel is near to Parque de la 93, a lot of restaurants and stores. You can walk to Centro comercial Andino, and El Retiro. The hotel ambiance is modern and beautiful, the rooms are very spacious end the breakfast is delicious . I would definitely recommend it, and I hope I would be back soon.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus however your feedback helps us get better and better,   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest Have a great day.

"Great Location"

4
27/05/2016

Best Western 93 is located in a really nice part of Bogota. Despite hearing that there are unsafe areas in Bogota, this is not the neighborhood they are talking about. I never felt unsafe walking around, even at night. Best Western is a standard, clean hotel. The employees at the front desk are nice and helpful. I did not feel the same way about the people at breakfast. Maybe it's a cultural difference but I found them cold and unfriendly. Breakfast itself was nice with a variety of food. No complaints from that front. Overall a nice accommodation. I would stay here again.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus however your feedback helps us get better and better,   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest have excellent day.

"Clean and new!"

5
22/05/2016

We loved our stay here, the rooms and facilities were very new. The buffet breakfast was also varied with local dishes and also the traditional eggs, toast, fruit, etc. It is located a block from the park and a nice walk from several restaurants and the big shopping center Andino. It was a bit cold to visit the rooftop but it was a very nice lounge that guests can enjoy in warmer weather.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you!   Your comment is very important to us, we are happy to know that we have generated great satisfaction in choosing us as hotel stay in Bogota daily work to offer the best service to our guests and visitors, thank you in advance for your recommendation and we hope to have you soon again in our hotel and again have the pleasure to meet it.     Have a great day

"Not a memorable hotel"

4
24/04/2016

How can that hotel be ranked in the top 10 of the properties in Bogota? That's a mystery to me. I have stayed in most of the hotels around Parque de la 93 and this is the least memorable of all: bland and boring lobby, standard rooms, large impersonal restaurant, etc. Nothing gave me a lasting memory. Oh, except perhaps receiving a phone call after checking out from reception telling me I had to come back to pay some taxes that the clerk forgot to charge me. That was quite memorably incompetent. The hotel does have a gym, except it wasn't in the tower where I was staying and going down almost to the hotel lobby to walk across to the other tower and go up and get to the gym was too much of a chore frankly. Basically, if you look forward to staying in a property with no character, that could be located anywhere in the world, with equally bland food and service, the Best Western is for you - and it's not even that cheap.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest   Your opinion is very important to us, your feedback helps us to work every day to offer the best service to our guests and visitors by improving every aspect. we want to offer our sincere apologies let us know when your next visit in order to generate a new and pleasant experience, plus something special for you. We hope to have you again in our hotel, because for us, we want more than a guest, be it a friend and guest Have a great day.

"Great place to stay"

5
08/04/2016

Had a wonderful experience staying here. Big room, well kept. The front desk, Vanesa with others v friendly n helpful. Breakfast decent n most NOTABLE was the waiter serving breakfast was super helpful even if he barely spoke english. Went the extra mile to serve n made you feel at home. Congratulation. Nearby with plenty of food joints, excellent place to stay. Great roastbeef sandwich n tasty Colombian coffee or beer, restaurant directly just across the hotel. Good pizza too. Pleasure to stay in this hotel.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus however your feedback helps us get better and better,   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you an excellent day.

"Charge you for not staying"

2
08/04/2016

Arrived a day late due to airline flight connection issues... Notified the hotel reservation line and provided ample time of the flight situation and received acknowledgement by the hotel reservation line... however, when I arrived the day following - the hotel happily charged me for the previous night. I think this is very tacky and poor customer service.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest. We appreciate your comment, we are working to problems such as occurred at the time of arrival is no longer present, and thus do not generate significant inconvenience to you who are our top priority. let us know when your next visit to redress this situation. We were very attentive to your comments.

"Very nice."

5
28/03/2016

This very Hotel is indeed very nice and indeed very charming, the staff working here are all indeed very friendly and just so service minded, it is seriously a great experience to be here, really so great.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you!   Your comment is very important to us, we are happy to know that we have generated great satisfaction in choosing us as hotel stay in Bogota daily work to offer the best service to our guests and visitors, we hope to have you soon again in our hotel and again have the pleasure to serve you. Have a great day.

"Great Value per money"

5
27/03/2016

Facilities and service were excellent, quiet room even though close to restaurants and to a great park. Breakfast was good and variety with fruits, breads, eggs, cereals and also some typical food as arepa and tamal. Decor was beautiful and many art pieces exposed. Top floor has a nice lounge, decent gym, and Spa. Front desk were very helpful on arranging diner reservations, transportation and tips to get around. I would come back to this hotel next time I travel to Bogota.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear guest We appreciate your comment about our hotel, we are willing to continue working for our Best Western Plus 93 Park Hotel remains the favorite place for all visitors arriving in Bogota, hope to have the pleasure to serve you again and to generate increasingly a new and pleasant experience. As for us, we want more than a guest, be a friend and guest. have a nice day

"Loved it"

4
24/03/2016

The hotel is great. Bed very confortable and good breakfast. No noise from outside so I slept very well. Close to fine restaurants and malls. Nice neighborhood. I highly recommend. Despite the distance to Museo do Oro, I arrived there so easily by bus ( it was an adventure) and returned by cab.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear guest Thank you for choosing us and for your comments, enriches and motivates us to continue giving the best, our team is always ready to give the best of service and assist you at home. "We hope to see you soon"

"Staying here now"

5
23/03/2016

Bogota is great and the area of hotel is perfect. The hotel has a small feel to it and the staff are very friendly. Breakfast has a wide choice and room service is fast. This one store in the area even brought my wife's altered jacket to our hotel.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
ear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus however your feedback helps us get better and better,   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you an excellent day.

"Nice Hotel/ Great Location."

5
18/03/2016

This is not the "Best Western" hotel I have come to know in the U.S. This hotel is much nicer. I wonder if it would make sense for the hotel to get rid of that brand. Anyway, this is a wonderful place , with excellent english speaking staff, great free breakfast, clean nice size rooms, and located in a very safe part of Bogota that one could feel comfortable walking around 24/ 7. Lots of restaurants and bars within easy walking distance. I am a satisfied customer.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you!   Your comment is very important to us, we are happy to know that we have generated great satisfaction in choosing us as hotel stay in Bogota daily work to offer the best service to our guests and visitors, thank you in advance for your recommendation and we hope to have you soon again in our hotel and again have the pleasure to serve you.    Have a great day

"Great place to stay!"

5
17/03/2016

This is the second time I've stayed at this hotel and the experience has been great both times. It is located in a nice and safe area. If you are a solo traveller this is the best option as the city center can be dangerous. They have always allowed me to check in early with no extra cost as they understand how tired you can be after a long flight. Staff member is always friendly and ready to help. The rooms are big, nice and spotless. The buffet breakfast is awesome!! and the room service menu is really good. My only complain is tat sometimes the Wi-Fi in the room was a bit slow. I absolutely recommend the hotel.

"BEST WESTERN"

5
15/03/2016

Great staff, especially Nick helping with tourist info. Suggested restaurants, sights to see and places to go. Spent an afternoon with Nick in old-town, great. Nice room. Top floor bar for evening drinks and city views. Good breakfast, included. Workable ATM one block away in the "Express" store. Several good restaurants nearby. Very good room rates. Far from old-town but taxi rides are cheap.

"Tourist beware"

3
13/03/2016

The hotel is not close to the main tourist sites. It takes 35 to 45 minutes in the morning to get to the Calandaria and between 60 and 90 minutes to return in bumper to bumper during the afternoon. On the positive side, there are quality dining establishments in the area. That said the hotel is totally mediocre. The furnishing are tasteless, the breakfast is sub-par. This is not a quality place, you can find better in Bogota.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear guest We appreciate your comment about our hotel, we are willing to continue working for our Best Western Plus 93 Park Hotel remains the favorite place for all visitors arriving in Bogota, hope to have the pleasure to serve you again and to generate a new, pleasant experience. As for us, we want more than a guest, be a friend and guest. Have a great day.

"Good hotel in Safe Location"

4
05/03/2016

Really good hotel in safe location of Bogota. The room was fine and service was really good. Every day we got new towels and bed linen. Near hotel were a lot of little restaurants and shopping malls/ The breakfast was perfect, there were a lot of dishes and fruits. Staff was fast and warning. We stayed in hotel for two nights and I can recommend this hotel to everybody.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you!   Your comment is very important to us, we are happy to know that we have generated great satisfaction in choosing us as hotel stay in Bogota daily work to offer the best service to our guests and visitors, thank you in advance for your recommendation and we hope to have you soon again in our hotel and again have the pleasure to serve you. have a nice day

"the best location in Bogota"

5
04/03/2016

The hotel is in the safest and nicest area of Bogota, it is just 3 minutes walk to the beautiful Parque 93, 5 minutes to Park Virrey, 10 minutes walk to El Retiro shopping centre. You can walk around in the middle of night without any worries, it is really safe. There are nice restaurants and pizzerias just opposite the hotel. The rooms are clean and modern, but you can not open windows, and I just did not have enough oxygen in the room. The view was on another building, so nothing amazing. There is a roof bar which has amazing views, unfortunately it was empty each time I went there. The breakfast buffet is ok. The staff is very helpful.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the all staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus however your feedback helps us get better and better,   Please let us know your next visit, we will assign a room with a better view. Since we will be happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest

"Good 4 Star Hotel, Safe Location, can be noisy"

4
02/03/2016

We arrived at the hotel direct from our flight into Colombia and it provided a nice introduction to the country. After a 45 minute taxi ride from the airport in rush hour traffic we arrived around 6pm at the multi storey building with modern glass fronted lobby manned by smiling, uniformed 20-something's who informed us we'd been upgraded to a suite- great start to the trip! We were shown to our room on the 4th floor. It was large with separate sleeping and lounge areas, each with a large flat screen TV. All was clean and modern and the bed was large and comfy. The bathroom was small but adequate with a range of complimentary toiletries. I was pleased to see that the windows opened as I don't like sleeping in a closed room with a/c. The downside of this can mean external noise. We faced the rear of the building and there was a building site to the left. We did hear a little noise from 7am when construction started but travel with ear plugs which excluded this. With the window closed you couldn't hear it. Similarly we heard some music from the bars opposite the hotel but not too much- if at the front of the building this may have been more of a problem. In general we slept very well.On our second visit however we were directly facing the building site and noise was a lot louder. Therefore when booking I would enquire where your room will be. Breakfast was included in the room rate and was Buffett style with adequate choice. It was okay- eatable, nothing special.Theres also a nice rooftop bar with views over the City and mountains in the distance. The hotel has a gym and spa and we received a complimentary 15 minute massage which helped ease the stiffness of a 10 hour flight. It also has a nice rooftop bar. The location is good for being able to walk to the bars and restaurants of Park 93, 2 blocks away. There are also some bars and restaurants just over the road. The large Zona Rossa bar area is about a 10-15 minute walk away too. You'll need a taxi to get to the Candelaria old town area which is about 25 minutes away- the hotel has taxis on stand by. I was impressed with all the staff at the hotel - smart, friendly, helpful and professional and not in a 'forced' way. It had the feeling of a happy place to work so praise to the management for that. In summary - a very good 4 star, good location and at 60GBP per night a very fair price.Downside is potential external noise but this would be reduced if you keep the windows closed.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel where we stand as a string plus however your feedback helps us get better and better,   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you an excellent day.

"Beautiful place. I wish we had more time here. "

5
29/02/2016

I had stayed earlier in the older parts of the city to the south in a hostel and decided to use some BW points to spend my last days nearer to Usaquen and other more modern city sights as I was told the city had an amazing cycling network that I didn't see much of in the south (due to potholes, I didn't think cycling was that safe). Anyway, we got in and were greeted by Nicolas, an employee in training. He seemed incredibly excited and made our stay amazing. I had previously booked a room thinking there was a sofa bed in it (website translation error) and realized there wasn't so we got to switch rooms. Nicolas gave us his top 10 list of restaurants to eat at and ensured we knew how to walk there (we walked some 10km that night). The next day on an unfortunate cab ride back from Monserrate, we got scammed 50,000 pesos (from a licensed cab, I'm guessing that's how he paid for a new Hyundai Elantra). Nicolas walked us up to the rooftop patio even though we had checked out to make us feel better and even brought us a slice of cake. He made us remember how the good people always outweigh the bad. He helped negotiate a cab price for us too to ensure our last 30000 pesos would get us to the airport. Thanks Nicolas! I hope you're not in training for much longer.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest. Thanks for your comments; I know that our daily actions and details make your stay different and special motivates us to work with more energy and love. Our goal is to generate excellent experiences and thank guests like you who share your comments with others and grow this family Best Western, with great pleasure and pride we extend this comment to all our team, remember that Bogota has friends who are waiting ... please let us know when your next visit or if a referral is coming soon, we are committed to improving their expectations in every stay.

"A great place to stay in North Bogota"

5
23/02/2016

We enjoyed our stay here; room was very large, good breakfast choices, nice terrace and great area of the city to be in. Staff was very helpful with directions and other information. Felt very safe walking in the Parque 93 after dark and so many great restaurants to choose from. Prices are a steal for the high quality of accommodations and neighborhood. Shout out to the Fabian of their in-house taxi fleet; we enjoyed a private tour to Zipaquira for much less than the cost of a group bus tour and got great door-to-door service (not to mention the best lunch at the local parrilla). All in all, highly recommended .

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear guest Thanks for your comments; You know that our daily actions and details make your stay different and special motivates us to work with more energy and love. Our goal is to generate excellent experiences and thank guests like you who share their comments with others and grow this family Best Western, with great pleasure and pride we will extend this comment to our team, remember that Bogota has friends who are waiting ... please let us know when your next visit or if a referral is coming soon, we are committed to improving their expectations every stay.

"Overrated"

3
22/02/2016

In the U.S., Best Western hotels are not great, so I was skeptical, even though this is a Best Western "Plus," and it has rave reviews. It is extraordinarily nicer than your typical U.S. Best Western; however, it is clear that the hotel is trying hard to be nicer than it actually is. Pros: -Inexpensive -Tourist friendly area (lots of shops and restaurants that North Americans and even Europeans will appreciate) -Staff was, for the most part, friendly and helpful -Free WiFi -Breakfast included with room rate Cons: -IT IS SO LOUD: there was constant construction happening directly across from our room (our room "view" was of a construction site). I called to ask about changing rooms, and no one ever called me back as they said they would. Also, on our second night, there was an insanely loud party going on, either in the hotel or nearby, and I could hear every lyric of every loud song that played. I could also very clearly hear the hotel guest in the room next door when their phone alarm went off and when they talked to other people on the phone. -The "Spa" is not really a spa: the spa is located right next to the gym, so you can hear the music/TV in the gym from the massage rooms. There is no dedicated waiting area for the spa, either. Also, the masseuse, while friendly, was obviously not very well trained, and it was honestly one of the worst massage I've ever had. Instead of using a linen sheet on the massage bed, it was a clinical type wrap you'd expect at a doctor's office, which was not very comfortable. The massage itself was very light in pressure (despite my indicating the type of pressure I wanted) and felt more like a massage I'd get at a nail salon back in the U.S. rather than at a hotel spa. -The staff was inconsistent. I found one woman at the front desk to be particularly unhelpful. When I went to pay, she handed me my bill, which I reviewed, and then she proceeded to type on her computer for about 10 minutes while I stood there. In most hotels, they'll charge the card you used upon checking in, or at least ask you if you want to use the card on file. I incorrectly assumed this was about to happen, and it never did. So I stood there, and stood there, until, in Spanish, I asked if I needed to sign anything, and then she explained she was waiting for me to give her a credit card....I'm not sure why she didn't think to say anything when I was standing there like a fool for 10+ minutes staring at her...You can chalk that up to a miscommunication, but she could have handled that better. -This one is nit-picky, but there is no place to put your toiletries inside of the shower, meaning you have to fully bend over (and possibly hit your head on the soap tray, like I did, multiple times), when you want to use shampoo, conditioner, body wash, etc. Very poorly designed.

"Excelente, estupendo!"

5
14/02/2016

We stayed here at the beginning and end of our 3 week stay in Colombia and found it to be a really good choice. The staff,especially Nicolas, were all very helpful and friendly. The location, near an attractive park, (Parque 93) , and many places to eat in an upmarket residential area, the Zona Rosa, was quiet and safe with easy access, at Virrey, to the amazing Transmilenio bus system. The room was spacious ,clean,with good Wi-fi ,storage and a coffee maker. Beds very comfortable.The restaurant serves a delicious breakfast with waffles, fruit and cooked items and in the evening serves good dinners. The roof top bar provides a pleasant location for cocktails. Around the hotel's public spaces are a lot of interesting paintings and artworks which we enjoyed. We would certainly recommend this hotel.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are happy and it is a pleasure to know that all of our features were great appreciation for you, and enjoy the best service and quality to our hotel for which we stand as a string plus,   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you an excellent day. Best regards.

"Gorgeous!!!!!"

5
14/02/2016

The roof top was absolutely beautiful. I stayed here just because of that! The Massuese was fantastic as well. The weather was horrible but that didn't matter. I can't wait to go back. I wish all best western plus look like this one with the same excellent customer service!

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear guest We are delighted to know that our work is according to your expectations; comments motivate us to go ahead and gives value to all the effort made by the team of collaborators BEST WESTERN PLUS 93 Park to grow offering the best to its guests. Welcome ever in this, his home in Bogotá, the doors are open for more than a customer is a friend.

"Amazing!"

5
29/01/2016

I loved the people, service and the hotel was very well decorated. Its confortable, extremely clean, and well located. The breakfast buffet was delicious and all of the concierge staff was ready to assist me. I definitely recommend the hotel.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear guest We are delighted to know that our work is according to your expectations; comments motivate us to go ahead and gives value to all the effort made by the team of collaborators BEST WESTERN PLUS 93 Park to grow offering the best to its guests. Welcome ever in this, his home in Bogotá, the doors are open for more than a customer a friend.

"Stayed one night and was impressed"

5
29/01/2016

This place is conveniently located in a great part of town. The rooms are cozy and the breakfast buffet was delicious. I slept like a baby and the staff were always very attentive. If youre looking for a comfortable place to stay or do business in this is it!

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you! Your comment is very important to us, we are happy to know that we have generated great satisfaction in choosing us as a hotel during his stay in Bogota, every day we work to provide the best service to our guests and visitors, thank you in advance for your recommendation and we hope to have you soon again at our hotel and once again have the pleasure to assist you. I wish you a good day

"Good hotel at Bogota"

4
28/01/2016

Good clean hotel Very good location Fair Food Clean hotel Very good staf Good service from Vanesa Zea at front desk Outstanding service from Elizabet Gargales at the food area. I visited at this hotel 8 times and was satisgied.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear guest Thank you for choosing us and for your comments, enriches and motivates us to continue doing our best, our team is always ready to give their best service and assist you at home. "We hope to see you soon"

"Nice stay"

5
27/01/2016

We had a very nice stay: the staff was superfriendly and offered us a perfect service and the breakfast was outstanding. Great beds and nice room which was very clean! We hope your stay will be as good as ours!

"Great stay!"

5
24/01/2016

The hotel is nicely decorated. Rooms are well maintained. There were maintenance activities like painting ongoing (which did not interfere with living) so it showed they really cared about the building. The rooms are comfortably setup and have all necessary things. Working space was good and the wifi internet worked very well all the time. Breakfast is decent, gets you started. The selection could be little bit wider but I think everyone will find something to eat. Eggs, areppas, bread, cereal, fruit etc. Rather standard in business hotels. Coffee was good, however the machine they had (which is actually really good Jura machine!!) was bit slow for the purpose when they have lot of people in the restaurant. Location is excellent! There are few places cross the street for food but if you walk 1,5 blocks you will get to a park which is surrounded by restaurants and cafes. There are few pubs near by too. Area seemed to be safe to walk. Hotel staff is very attentive and speak good English if your Spanish is compromised. Great stay, will definitely use this place again!

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are happy and It's good to know that all our features were of great appreciation to you, and enjoy the best service and quality to our hotel where we excel as a string plus,   We are happy to have him back by the Hotel in the near future, because for us than hotel guest, we want to be a friend and guest I wish you a great day. Best regards.

"Taking care of their customers"

5
21/01/2016

The hotel is amazing, excellent rooms,gym, spa, restaurant, etc. Apart from this, the people working here are incredible. I got really sick and the hotel has a health insurance so 2 doctors came in, checked all my vital signs, asked me a lot of useful questions and they were incredibly kind. I would return to this hotel without doubting. You also have access to 15 minutes of free spa massages per day! :)

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest We are delighted to know that our work is according to expectations; comments motivate us to go ahead and gives value to all the effort made by the team of collaborators BEST WESTERN PLUS 93 Park to grow offering the best to its guests. Welcome ever in this, his home in Bogota, the doors are open for more than a customer a friend.

"Awesome service!"

5
21/01/2016

Everything worked not only as expected but even better! Nice people in all the venues! Food is great! Beds are really comfortable! I wish I could have stayed longer than the three nights I spent last week!

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review!   We all happy and is of great pleasure to know that enjoy quality and service and admire each of the features that strengthen us to be getting better for you and our visitors.    We are happy to have you back at the hotel in the near future, because for us, we want more than a guest, be it a friend and guest I wish you a great day Best regards,

"Perfect"

5
20/01/2016

This is a great place to stay in Bogota. Near Parque 93 so there are many great restaurants and shops within walking distance. The hotel has a great view from the rooftop bar. Rooms are spacious and well appointed. Staff is quite friendly and helpful. I will for sure stay here next trip to Bogota.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest We are delighted to know that our work is according to expectations; comments motivate us to go ahead and gives value to all the effort made by the team of collaborators BEST WESTERN PLUS 93 Park to grow offering the best to its guests. Welcome ever in this, his home in Bogota, the doors are open for more than a customer a friend.

"exceeded expectations"

5
17/01/2016

this hotel is excellent. the room was large and spotless, with new hardwood floors. beds are comfy with very fresh linens, and plenty of channels on the tv. bathrooms are up-to-date with rain shower heads. the room was also quiet and peaceful—barely heard the other guests. the neighborhood is lovely, with many restaurants on the park. very safe. short walk to zona rosa (shopping, dining) or, even better, a very short cab ride to usaquen, which has a wonderful sunday flea market, not to some unique shops and bars/restaurants. the hotel is also about a 10-minute walk to the transmilenio at virrey, which was convenient and I think the cheapest/easiest way to get downtown to la candelaria. however, the front desk is also happy to arrange transportation for you, whether it's a one-time taxi ride (yellow cab) or a driver for the day (white). breakfast is also good—lots of choices, from pastries to omelets to waffles. room service is convenient, too. rooftop bar wasn't open when I was there, which was the only disappointment. will definitely stay here when in bogota again.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review!   We all happy and is of great pleasure to know that enjoy quality and service and admire each of the features that strengthen us to be getting better for you and our visitors.    We are happy to have you back at the hotel in the near future, because for us, we want more than a guest, be it a friend and guest I wish you a great day

"Host with the most"

5
17/01/2016

My girlfriend and I had a 20 hour layover in bogota so we decided to stay here. It was an excellent decision. The staff was professional and accommodating from the moment we arrived up until we left. We opted for a couples massage. Not only was it a fantastic deal but the masseuses did a great job. They explained any questions we had and offered a quality massage. The room service was delicious and quite cheap. The hotel suite was amazing and cheap as well. The exercise room was adequate and the bar had a beautiful view. We had an early flight the next day, so early in fact that we would have left before breakfast was served. We asked the night before if there was some way we could get a snack in the morning. The staff prepared a breakfast just for us. We were both extremely greatful and pleased with the entire experience. Everyone we met was so nice. We would recommend it to anyone.

Eduardo A, Channel Manger at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest Thank you. Your comment is very important for us to know that all our features were of great appreciation to you, thank the Beforehand choosing us as their hotel in Bogota, and of course. We will continue waiting back at the hotel and to always serve them the best way and generate many more good experience I wish you a great day !!

"Nice for business"

3
09/01/2016

This hotel is geared to the business traveler, It is located in a nice area of the city near the park on 93 street. Rooms were nice, Staff was friendly and helpful with info for getting around the city. Not much to do otherwise at the hotel.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you!   Your comment is very important for us, we are happy to know we have generated great satisfaction in choosing us as your hotel stay in Bogota, every day we work to offer the best service to our guests and visitors, we hope to have you soon again at our hotel and again have the pleasure to serve you.

"Nice"

4
05/01/2016

Hotel was clean, staff was very nice and polite. Breakfast was very good and they had variety. The only downfall is that they have a beautiful rooftop and its never opened. I went twice and door where open, but no lights, no personnel, nothing! It's a shame to have such a beautiful space and they really don't promote it.

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest Thank you. Your comment is very important for us to know that all our features were of great appreciation to you, this makes us happy and motivates us to always provide the best services. Our terrace is new, so we're giving the maximum for your next visit is fully available to you 24 hours, thank you for giving us beforehand chosen as his hotel in Bogota, and of course. We will continue waiting back at the hotel so that we can always meet in the best way and generate many more good experience I wish you a great day !

"Good quality hotel with good value"

4
01/01/2016

Stayed here during New Years. Rooms were clean and tidy. Newer hotel so everything was very clean. Service was good. Staff was also very nice.Nice roof top terrace. Only disappointment was the breakfast buffet. Not enough choices and I hate runny eggs. But it is in an excellent location so I would definitely stay here again.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review!   We all happy and is of great pleasure to know that enjoy quality and service and admire each of the features that strengthen us to be getting better for you and our visitors.    We will be very happy to have you back at the hotel in the near future to remedy the inconvenience breakfast, because for us, we want more than a guest, be a friend and guest I wish you a great day Best regards,

"Excelent Place for the Level"

5
26/12/2015

I stayed at the Best Western Plus 93 for three nights for business purposes. It was my first stay at this chain in Colombia and I did when looking for a convenient location for my business meetings. The best value out of this hotel is the people who works there. I had a need for an early dry cleening service and had it done in minutes. I asked for help at the front desk for a pharmacy and they were awesome in giving me recommendations. The people at the restaurant makes you feel like an old patron not to mention the ecellent breakfast included in the rate. Their own taxi service is very reliable. For this level I consider the Best Western Plus 93 one of the best option to stay in Bogota. You will feel safe and confortable

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review!   We all happy and is of great pleasure to know that enjoy quality and service and admire each of the features that strengthen us to be getting better for you and our visitors.    We are happy to have you back at the hotel in the near future to remedy that problem, because for us, we want more than a guest, be it a friend and guest I wish you a great day

"Very good hotel"

5
23/12/2015

I stayed in this hotel for 2 and a half weeks ona business trip. It has a very friendly and helpful staff, clean and nice rooms, excellent service, and great breakfast. The location is also excellent, ina very good neighborhood, nice restaurants and many shopping possibilities nearby. I suggest to everyone.

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you!   Your comment is very important for us, we are happy to know we have generated great satisfaction in choosing us as your hotel stay in Bogota, every day we work to offer the best service to our guests and visitors, we hope to have you soon again at our hotel and again have the pleasure to serve you.

"Modern, comfortable, good amenities, safe location. Great Value!"

4
03/12/2015

We only stayed here one night after our long flight from the US. We arrived late at night and the staff was very friendly, offering us refreshments upon checkin. The room was a good size, clean, nicely decorated, and the beds were comfortable. The only negative was that the shower wouldn't drain well. Breakfast was included in our rate, and it was plentiful and well stocked. Also included was a free 15 minute massage in their spa, which unfortunately we didn't have time to take advantage of. Would definitely recommend to all travelers! Great location next to Parque 93 with cafes, restaurants, and businesses.

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review!   We all happy and is of great pleasure to know that enjoy quality and service and admire each of the features that strengthen us to be getting better for you and our visitors.   Excuse me for the inconvenience of the shower, and of course! They have to return because it is pending your massage in our spa, and will be glad to have you back at the hotel in the near future, I wish you an excellent day. Best regards,

"Fantastic hotel close to restaurants/bars"

4
29/11/2015

This is a great hotel close to all the trendy bars and restaurants in Bogota. The hotel itself is clean and includes all the modern fixtures. The breakfast offering was a welcomed addition. Would recommend this hotel for a city stay whilst in Bogota.

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you! Your comment is very important for us, we are happy to know we have generated great satisfaction in choosing us as your hotel stay in Bogota, every day we work to offer the best service to our guests and visitors, we hope to have you soon again at our hotel and again have the pleasure to serve you.

"November 2015 stay"

2
27/11/2015

This is a great hotel in a great location. Every type of restaurant a few blocks away or across the street. Easy walking to the Best of Bogota. Rooms are more than adequate, clean and modern. Room includes breakfast that should last you till dinner if your out touring or just visiting. The staff is friendly and informative

"Great staff and excellent value in a good location"

5
23/11/2015

I must admit I wasn't expecting so much from a Best Western. A few points.... 1.The rooms are roomy and updated 2,The staff at the hotel, especially the people who work at the front desk were terrific. They always had smiles and were very helpful. Everyone was top notch but I would like to specifically recognize Nickolas who helped with check-in after a long day of travel. A few of the women were equally helpful but I failed to get their names. 3.The location is good. It is a five minute walk to Parc 93 with excellent nightlife and restaurants, and a good ten minute walk to Zona T with excellent shopping, nightlife and restaurants. 4.Breakfast was very good with a few hot choices, and fresh fruit juices. Colombians drink more fruit juice than other culture I have been around. Even if you don't know what the juice is I suggest you try it. 5.Room was cleaned well everyday, and the maids seemed very efficient. I would definitely stay here again for the price I paid(less than 90 dollars per night).

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review!   We all happy and is of great pleasure to know that enjoy quality and service and admire each of the features that strengthen us to be getting better for you and our visitors.   and of course!! We are happy to have you back at the hotel in the near future, because for us we want more than a guest, be a friend and invited Have a great day Best regards.

"Excellent location, great value, well managed"

5
21/11/2015

On a quiet street just 2 blocks from Parque 93 - this really is the area you want to stay. The management of the place is clearly excellent - all along the service was professional and swift. I only paid ~$70 for a weekend stay through a booking website so the value is great too.

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you!   Your comment is very important for us, we are happy to know we have generated great satisfaction in choosing us as your hotel stay in Bogota, every day we work to offer the best service to our guests and visitors, we hope to have you soon again at our hotel and again have the pleasure to serve you.

"A Pleasant Surprise!"

4
11/11/2015

We were very happy with our stay at the Best Western 93 Park. This being our first trip to Bogota, the staff was very accommodating and went out of their way to give us a great experience. The hotel is just a short walk to plenty of restaurants and Park 93. We enjoyed some cocktails up on the rooftop patio a couple of times as well. I was a little weary that our room was in the front of the hotel overlooking the street, but noise was not an issue and the blackout curtains prevented the bright lights from shining in our room at night. The staff was really good about making recommendations, and the car service they use was very helpful and inexpensive. We were always able to walk outside and use the car service if needed, and we were able to call them from wherever we were in the city and have them pick us up. Most of the employees at the front desk speak a small amount of English - so if you know any Spanish at all it is not difficult to get the information from them you need. The complimentary breakfast downstairs was pretty decent. Lots of fresh fruit and they had some other specialty items each day. The staff was quick to bring more coffee and clean up extra dishes. Even though we checked out earlier in the day, we had some time to kill before leaving for the airport later that evening, and they allowed us to go up to the rooftop bar to have a drink and take in the views one last time prior to our departure. We didn't expect this level of service from a Best Western, so we were pleasantly surprised with our stay!

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers!   We all happy and It is very nice to know it was his first time in the hotel, and enjoy quality service and admire each of the features that strengthen us to be getting better for you and our visitors. We are happy to have him back by the Hotel in the near future, and that we want more than a guest, be a friend and guest Best regards,

"Best Service EVER. Unbelievable Staff."

5
19/10/2015

I had heard about the amazing service at the Best Western Plus but I never thought it was THAT good. The staff always is one step ahead. Starting from Luis who takes care of you when you arrive. Johann and Ximena checked me in flawlessly and quickly, and then Claudia made sure my room was up to my standards. In the kitchen Gustavo and Juan Adolfo were unbelievably helpful and kind. I wanted to give them a hug, and Elizabeth the general manager was always there at breakfast to check on us. I am very thankful to all the staff for their helpfulness and kindness and I would stay here in a heartbeat again.

Eduardo A, channel manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Alessandra On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are happy and It's good to know that all our features were of great appreciation for you this enriches and motivates us to always provide the best service and quality to our hotel where we excel as a string plus, we will extend your comments to our staff. We are happy to have her back at the hotel in the near future, because for us than hotel guest, you are a guest and friends.

"Best Night Plan"

5
14/10/2015

My wife offered me/us this as a surprise for my birthday. I inicially was expecting to go to the restaurant but when I realized she was checking-in at the lobby, I started to undestand. We got into the junior suite on the 3rd floor, red roses on the bed, proseco on ice, chocolates, little present box and some pictures framed by the hotel (arranged by my wife). This plan is also including free car park, early check-in, late check-out and breakfast. On top of that my wife had us a reservation at the hotel restaurant, which offers a great deal as well. It looked like she had the whole restaurant booked for ourselves (it´s literally empty during week ends, almost no customers), we really enjoyed this moment, very romantic. We slept very well in the king size bed, had breakfast, chilled out for a while and went for a spa, get some massages (not included). After the spa we realized that you can access a bar on the roof top which offers you a terrasse with a very good view. The best night plan cost 350.000COP/115USD for both of us. You can add some extras and you´ll spend a very nice time together.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are pleased and is a pleasure to know that we were part of a big surprise for you and all our features were of great appreciation, it enriches and motivates us to always provide the best service and quality to our hotel where we excel as a string plus, we will extend your comments with our staff. We are happy to have him back by the Hotel in the near future, because for us than hotel guest, you are a guest and friends. Have a great day

"Superb Staff, Service and Assistance!"

5
10/10/2015

This is a very clean and comfortable hotel. Situated in a safe and secure location, it is close to many excellent small restaurants. Particularly noteworthy was the personal assistance I received when attempting to find wrapping paper for some gifts and also fresh flowers. Two employees were extraordinarily helpful in obtaining the wrapping paper and flowers - Lupe and John went well beyond their duties to obtain these two items for me. The demeanor and professionalism of these two employees is exemplary. A superb effort by the other hotel employees as well. Looking forward to returning to this fine hotel. The only weak aspect of this hotel was the intermittent wifi server.

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest On behalf of the entire staff of Best Western Plus 93 Park Hotel, Thank you for sharing your excellent review with other travelers! We are happy and It's good to know that all our features were of great appreciation to you, it enriches and motivates us to always provide the best service and quality to our hotel where we excel as a string plus, we will extend your comments to our staff. We are happy to have him back by the Hotel in the near future, because for us than hotel guest, you are a guest and friends. Have a great day.

"Great hotel in great location"

5
04/10/2015

Located two minutes walking from Parque 93. Room is spacious and decorated nicely. Breakfast is excellent (with waffles!). Staff is nice and helpful. We had some noise at night from an event on the 7th floor. Recommended!

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you!  Your comment is very important for us, we are happy to know we have generated great satisfaction in choosing us as your hotel stay in Bogota, every day we work to offer the best service to our guests and visitors, we hope to have you soon again at our hotel and again have the pleasure to assist

"Excellent stay, excellent location"

5
28/09/2015

The hotel is situation a secure, upscale area. My friend and I had a great stay there, and arranged for secure transportation services through the hotel to the touristy places. Overall, a great stay - would recommend for leisure or business

Eduardo A, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest Thank you!! Your comment is very important for us to know that all our features were of great appreciation to you, this makes us happy and motivates us to always provide the best services. We appreciate your recommendation and choosing us as their hotel in Bogota, hope to see you soon so that we can meet once more I wish you a great day!

"Exp. world traveler"

3
10/09/2015

Hotel personnel were very nice, helpful and tried very hard to please. Location of hotel is good. Many very good restaurants within walking distance. Had some issues with WIFI and hot water control in the shower, but workable.

Javier U, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear Guest Thank you for choosing us and for your comment, enriches and motivates us to continue giving the best, our staff will always be ready to offer the best for the satisfaction of our guests, we will work for their next stay in small inconvenience is not repeated. We hope to have you again in the hotel

"Excellent service and good quality hotel"

5
02/09/2015

It was an excellent experience staying in this hotel, I stood for 5 days, it is close to the pink zone in Bogota and also it is close to some other good places in Bogota, good service and fancy place, breakfast was included on the price, they helped me coordinating trasnportation for all my activities

Javier U, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Dear guest Thank you for choosing us and for your review, it enriches and motivates them to continue doing their best, our team is always ready to give the best service we hope to have soon in this your hotel.

"Beautiful Modern Hotel with Amazing Service"

5
01/09/2015

This hotel was a truly wonderful experience. The hotel was very modern with all amenities including a huge bed, direct TV and fully stocked snacks. I don't think I have ever been in a hotel were the staff were more friendly, helpful and accommodating. I called and asked for my complimentary water and it was there is two minutes. The buffet breakfast was very large with a variety of delicious foods, and the waitstaff and managers were at my service for anything. It is also in a perfect location next to Park 93 and great restaurants and bars

Javier U, Channel Manager at BEST WESTERN PLUS 93 Park Hotel, responded to this review
Thank you! Your comment is very important for us, we are pleased that our hotel meets your expectations, for us is very gratifying to know that the service we provide is valued by each of our guests, we hope to have him back in our hotel to have the pleasure to assist. Have a great day!