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Mildiss Hotel Spa & Restaurant, BW Signature Collection

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Serre Bas, Besse-Et-Saint-Anastaise, 63610 France
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PHONE : +33 4 73791010
4.3 / 5
205 Reviews Tripadvisor
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360°

Hotel advantages

Jacuzzi
Lounge bar
24/7 reception
Elevator
Free Parking
Free Wifi
Massages
Multilingual staff
Parking
Restaurant on site
Room service
Treatment center
Sauna
Bathrobes
Coffee maker
Hair dryer
LABEL_BIEN_ETRE
LABEL_ANIMAUX
Accès aux handicapés mentaux
Accès aux handicapés visuels
Accès aux handicapés auditifs
The strong points

Description

Perched at just over a thousand metres in the valleys of the Auvergne, the Mildiss Hotel Spa & Restaurant, BW Signature Collection, Besse-et-Saint-Anastaise, France, is a four-star retreat for a restorative escape, wrapped in forests and meadows about fifteen minutes from the Super-Besse ski area, with a restaurant, a bar, and a spa featuring a jacuzzi, sauna, and hammam. Wellness treatments and
See more Show less an atmosphere of understated, warm elegance make every stay a memorable experience, while a regular programme of exhibitions adds a cultural touch. The elevated green setting keeps the air fresh and the pace unhurried. Besse is an old black-lava village in the volcanic heart of the Auvergne, near the deep crater lake of Pavin and the summit of the Puy de Sancy, the highest peak in central France, with the ski runs of Super-Besse, the spa town of Le Mont-Dore, and the walking trails of the Volcans d'Auvergne park all close by. Up here, the old grey-stone houses and the rounded green volcanoes feel a world apart.

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Customer reviews

Travellers choice
Tripadvisor
4.3
based on 205 guest reviews
Excellent
121
Very Good
45
Average
23
Poor
11
Terrible
5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Quiet hotel in lovely setting, with great staff and food."
Claire M, 19 Avril 2026

This is a fantastic, modern hotel in a lovely quiet spot, but walkable to the village and close to the ski resort, it has everything you need for a comfortable stay, with a small spa for private use, treatments, bar and nice restaurant. The breakfast was a very nice buffet and dinner was fine dining but good value…..lovely food. What makes this hotel so special though is the staff; everyone was so friendly and helpful. We would definitely return for another stay.

"Lovely Hotel with nice views."
409MichelleH409, 10 Juillet 2025

The hotel is easy t find with ample free parking available. The staff speak good English and very polite, friendly and professional. The rooms are very spacious, clean, very comfortable and very quiet (although we chose this hotel as it had air conditioning but it wasn't working correctly in our room. The staff did try to fix it but were unsuccessful). The restaurant serves excellent food and is reasonably priced.

Owner Response, 10 Juillet 2025

Thank you so much for your kind and detailed review. We're delighted that you enjoyed your stay, especially the comfort of the room, the calm atmosphere, and the quality of the food at our restaurant. It's also a real pleasure to know our team made a good impression — your words mean a lot to us. We're truly sorry about the issue with the air conditioning and that we weren't able to resolve it during your stay, despite our team's efforts. Please know we are taking steps to ensure this doesn't happen again. We hope to have the pleasure of welcoming you back very soon for an even more perfect experience. Laëtitia and her team

"Modern and comfortable hotel in Besse"
casimir200, 20 Juin 2025

We had a very enjoyable stay at the Mildiss Hotel in Besse, a recently built property boasting a modern and sober architectural style, thoughtfully designed with eco-friendliness in mind. Our room, while not particularly large, was exceptionally comfortable, attractively furnished, and provided everything we needed for a pleasant stay. The spotless bathroom offered convenience and quality. We particularly appreciated the charming view overlooking a tranquil field with ponies. Parking at the hotel was straightforward, adding to the overall ease of our visit. Breakfast featured delightful homemade jams, adding a lovely touch to the meal. The hotel's spa facilities complemented our relaxing stay perfectly, enhancing the overall experience. We wholeheartedly recommend the Mildiss Hotel for anyone visiting Besse, offering both comfort and thoughtful design in a serene setting.

Owner Response, 20 Juin 2025

Dear casimir, Thank you for sharing your Mildiss experience. We are delighted that your stay brought you complete satisfaction. We look forward to welcoming you for your next stay. Best regards, The Mildiss team

"Too many negatives"
Ustaritz, 19 Août 2024

Let me start with the positives! The room was of an acceptable size with an extremely comfortable bed, a good shower and bathroom with separate toilet. The electric blind was a good black out and opened into a lovely bucolic view with several horses wandering around. Every member of staff we encountered were terrific. The modern structure may well have been designed with the environment in mind but, unfortunately, the overhanging wood blocked the light and made the room seem dark in daylight. The WiFi quite frankly was appalling registering less than 1mbps to no more than 3. Try and put a VPN in it, there is no inbuilt security, and there is no reception at all! The restaurant and bar are closed on Sunday completely - whilst this is very inconvenient it could be ameliorated by informing guests booking over a Sunday night that this happens AND, if you do not wish to sit outside in the cold, the restaurants in the village are either closed too or booked up and reservations are essential !! We ate in the restaurant one night and the food was very acceptable from a very short menu that would not appear to change at all while we were there? Not sure why anyone would want to eat there every night looking at the same short menu and perhaps a daily special may be of benefit? The alternative was to eat in the village which seems to specialise in offal. We did not appreciate the charms of the village build manly of lava bricks and, what we saw, poorly maintained. We did not find a restaurant that served food to our, pretty wide ranging, taste or standards!!

"Unexpectedly wonderful!"
KEtravellers, 12 Septembre 2023

Picking a hotel on line can be hazardous, but this hotel exceeded our expectations. The staff were absolutely lovely (please can I borrow Gilles!), the food was beautiful, the Spa massage was one of the best I have had, and we loved all the little seating areas, which allowed us to sit and read in shade (we were there during a heatwave) in various places around the hotel. It is well positioned for exploring the Auvergne and nearby Besse is a pretty little town too. We hope to return as it was such a lovely experience.

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
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Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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