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Best Western Hotel Desert Villa Inn, Barstow

4.0/5  - basé sur 951 notations.
1984 E Main Street, 92311-3218, Barstow, United States - See map
Best Western Desert Villa Inn - Best Western Barstow The Best Western Desert Villa Inn is ideally located in the center of Barstow. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Directly accessible from both Interstate 40 and Interstate 15, the Best Western Desert Villa Inn offers updated rooms featuring luxurious bedding, a bright desert-inspired color palette, and all the amenities you need for a restful sleep. This centrally-located Barstow, CA hotel is pet-friendly and was awarded a Certificate of Excellence by TripAdvisor in 2015 thanks to the consistently great reviews it earns from travelers. The property features free high-speed internet, fax and copying services, a convenience store, and plenty of truck and RV parking. The 24-hour exercise room has stationary bikes, treadmills, and free weights, while there is an expansive outdoor pool to help cool those hot desert afternoons. Updated rooms feature high-end bedding with duvets, new carpeting, wide-screen televisions, and a work table or sofa seating area. All rooms come with a microwave oven, refrigerator, and coffee/tea maker. A complimentary hot breakfast with items like hot eggs, biscuits and gravy, and a choice of breads will start your day right. The Desert Villa Inn is easily accessible from both Interstate 40, Route 66, and Interstate 15, and the Barstow Mall is one block away. There are numerous casual and fast-food restaurants within walking distance. The Tanger® Outlet Mall is just five miles away, while Fort Irwin and the Marine Corps Logistics Base are also close by. Our hotel is conveniently located halfway between Los Angeles and Las Vegas, and is just minutes from top attractions like Calico Ghost Town and Death Valley National Park. Whether you are crossing the desert to follow Route 66 or to report to duty, we are at your service. Enjoy your stay.

Best Western

Hotel Desert Villa Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2016
GreenLeader Partner
 
based on 951 guest reviews
NOTE ISSUED
Excellent
339
Very Good
357
Average
158
Poor
63
Terrible
34
REFER TO NOTICE
Business Business
105
Couples Couples
343
Family Family
308
Friends getaway Friends getaway
76
Solo travel Solo travel
73
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Fantastic place to stay"

5
02/11/2018

Hands down the best place to stay for customer service,. The hotel has been recently upgraded and is spotless, you can tell the pride the staff has in each and every department from the rooms through to the breakfast room, front desk services as well as the exterior .

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Marjorie, Reading your review truly made our day, thank you! We're thrilled to hear that we were able to provide such a positive experience and that you appreciated our recently completed remodel. We're also delighted that you found our accommodations so clean and received attentive service from all our staff members. We look forward to sharing your encouraging words with them all. On behalf of us all at Best Western Desert Villa Inn, thank you so much for taking the time to share your kind comments, and we hope to have the pleasure of welcoming you back on another occasion.

"Overnight Stay"

4
30/10/2018

We were looking for an overnight stay on the way to Vegas. Great little Hotel and good price. Not too flash but very comfortable and quite. It has a laundry as well to catch up on some washing. No restaurant but they do have breakfast in the morning. Would stay here again

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Phill, Your positive rating of Best Western Desert Villa Inn is much appreciated! It's great to hear that our simple, comfortable accommodations were also quiet and affordable. Although an on-site restaurant would be an asset, we're glad you enjoyed the convenience of our other amenities. Many thanks for your kind praise. We hope you had fun in Las Vegas and would love you to return.

"BEST WESTERN - BARSTOW, CA"

4
27/10/2018

Good check in with friendly staff. Room smelled of disinfectant when we entered, would prefer a neutral smell. We were provided ear plugs because of the proximity to trains and highways. Nice gesture, but we didn't need them. A little concerned about all the people hanging out in the parking lot. Breakfast was a normal Best Western breakfast. We would stay here again.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We couldn't be more appreciative that you took the time to reach out to us regarding your visit! Your feedback on our friendly team and the fact that you would stay again makes our day. While we apologize that the people in the area may not have completely met your expectations, it is always our goal to ensure the safety of our guests. The pool is shared with neighbors of the hotel and this could account for the extra amount of people around. Your feedback on our cleaning supplies will be addressed with our team. Please come back and see us again, anytime.

"Easy stop off during on road trip"

4
24/10/2018

Hotel is literally right off the Hwy 40. Of course one may think that this is going to be noisy area traffic and the railroad is not too far away (not right next door but you do notice the train tracks as you drive into town). That being said, I was not disturbed in any way buy any ambient noise and funny enough there were packets of disposable ear plugs in the nightstand for those who may be more sensitive to noise.It was a much cooler night than I expected when I arrived. The ladies at the front desk were kind and when I asked for a couple of restaurant suggestions, they were great and offered several local, popular places. The room was comfortable and warm. The beds were a little softer than I usually care for but I slept well and was rested the next morning for the rest of my road trip. I had no issues with hot water for a shower and the coffee pot was a welcome find. My stay wasn't glamorous but was instead comfortable and cozy and safe (traveling solo you look for stuff like this). I took advantage of the express checkout and left at my leisure the next morning. If I travel through the area again and know I will need a spot to stay the night or a couple of nights, I will more than likely book this hotel.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Marti, We were happy to provide you a safe, comfortable place to stay during your road trip. We're glad you had a restful night sleep and that you appreciated our suggestions for local dining. It's great to hear that our quiet, convenient location worked well for your needs. If you find yourself back in the area, we'd be glad to host you again.

"Basic"

3
20/10/2018

It's a very basic hotel. No frills. The beds are not great. The sheets are rough and scratchy. The water pressure was pretty bad. Rooms felt safe though. Breakfast was pretty good. I would give it a 2 star review, except for a super friendly, helpful front desk clerk, Patty. The most important thing to know is this: it is very loud. There is some noise from the parking lot, BUT the real noise come from the train tracks near by. They seem to run all night, and pick up a lot in the morning. Woke me up early. They put earplugs on the bedside to try to help, but they're the cheap kind of foam and don't work well. I had my noise maker on loud on my cell phone. Worked until early morning. Just beware. They don't tell you about this when you book.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for taking the time to share your thoughts. Although it is terrific to hear that our service was a highlight of your stay, we are sorry to read that your visit with us did not meet your expectations in every regard. We regret to see that your bed did not match your tastes and we are sorry that some external noise was an inconvenience. Our team works hard to help our guests get comfortable and, as demonstrated by our recent updates, we are working to improve. Should your travels bring you back to the area, we would relish the opportunity to better demonstrate our true value. Please allow us the chance to host you again!

"Convenient stop"

4
14/10/2018

Very nice breakfast, appreciated the earplugs but did not need them. Convenient stop between Sequoia-National-Park and Hoover Dam. Very friendly staff. Easy access from highway, and plenty of parking . .

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for choosing to spend some time with us during your adventure. We're happy to hear that you enjoyed our tasty breakfast, friendly service, and convenient highway access. We're grateful for your business and would love to welcome you back whenever you return to the area.

"Pleasantly surprised!"

4
10/10/2018

We stayed here in Barstow as an overnight stop over to Las Vegas on our roadtrip, for a 2/3 star I was pleasantly surprised, from the amazing view of the desert among the main road and the cleanliness and facilities. The car park is free, you can park right outside of your room which was obviously good for keeping an eye on the car but I felt safe. The breakfast was one of the best we had considering it was free! tip: Do check out the outlets just down the road in Barstow, they were amazing!!!! so many discounts :) it's unlikely that I will ever be in the area again but if we ever do come back I would stay here.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We're honored you chose to stay with us, and we thank you for taking the time to share your experience. It's wonderful to hear that the beautiful desert views helped make your trip memorable and that you felt safe while you were here. Thank you for your compliments on our attention to cleanliness and our excellent breakfast selection. Should you find yourself back in the area, we'd be happy to host you again at Best Western Desert Villa Inn!

"Pet friendly and clean!"

3
06/10/2018

Pleasant staff at check in, clean rooms and pet friendly. First night of a 2400 mile trip and first time traveling with the cat! Reasonable price for a clean pet friendly room. Decent choices at breakfast.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for paying us a visit for the first night of your long adventure. We're happy to hear that you enjoyed our clean facilities, pleasant check-in, excellent value, and pet-friendly atmosphere. We truly appreciated the chance to be your host and would be honored to serve you again in the future.

"Excellent property!"

5
26/09/2018

Excellent property; first-class breakfast. Nice room and helpful staff. The location just off I-40 and not far from I-15 made for ease of access to the Best Western. We were extremely satisfied with the overall experience there.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for reaching out to share your feedback after your recent stay at the Best Western Desert Villa Inn! It is our goal to make sure each guest enjoys an excellent stay, and we're thrilled to hear that your accommodations were comfortable and that our team provided helpful service throughout your time with us. We're glad our location was convenient for you and that your breakfast was first class as well. Please come see us again next time you are in the area!

"Barstow best western"

4
22/08/2018

The overall stay at the best Western and Barstow was a four out of five stars. The only complaint that I had were the other guests and the noise they were making. The room was very clean and the Decour was updated. I was suggest this place to anyone traveling in the area.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for your positive rating of Best Western Desert Villa Inn! It's wonderful that you enjoyed our spotless, updated accommodations. Please know our team is here to address any guest disturbances, and we hope the earplugs we provide in every room were helpful. Despite this, we're delighted that your overall stay was pleasant. We value your kind praise and would love you to visit us again.

"Stop along the way..."

5
16/08/2018

Wonderful room; clean, large and comfortable. When in the area I recommend you stop and stay over.Great staff, welcoming and friendly.We will definitely be staying here again in the future when in the area.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Estelle, Thank you for stopping in to see us here at Best Western Desert Villa Inn. We are pleased to hear that our warm welcome and spacious rooms were worthy of your recommendation! Our goal is to help our guests on the go get refreshed and ready to take on the day. We look forward to welcoming you back!

"A good night's sleep"

3
12/08/2018

This is a busy place. Tourists, contractors on assignment. Freight train is across street; motel offers earplugs. The doggie room smells doggie. It's dingy. Food delivery is full of indigestion if you can stomach it. Breakfast comes with the freight and is enough to get you to I-15. I did sleep.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for writing a review of your recent stay here in Barstow. We value your perspective and apologize for any discomforts with odor or noise that you experienced. We work diligently to deliver clean and comfortable accommodations to every guest, and we are disappointed to read your account that we let you down. Your comments will be reviewed with our team. However, we are pleased to see that you rested well and we hope that you left us feeling refreshed and recharged. Should your travels bring you back through town, depend on us again for an even better stay.

"If you want to buy meth on hotel property, this is the place for you."

1
10/08/2018

This place was motel equivalent of getting stabbed in the leg. Painful, but it probably wont kill you. The motel shares real eastate (and a pool) with a trailer park. Avoid this place if you can. If you can't, tape phone books to yourself.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Johnny, Thank you for reaching out to us. The safety of our guests is our highest priority, and we're truly sorry to hear that you didn't feel secure here. Our team will discuss your comments in order to continue improving our guest experience. We value your feedback and hope you'll consider choosing us again in the future.

"Great stop off"

5
28/07/2018

Stayed here to break up the trip from Bass Lake to Las Vegas as we have small kids and try to limit huge drives. What a great find for the price. We washed all our clothes in the Guest Laundry and swam in the pool(very clean). Air conditioning works great which is good because it was 110f outside. Even a full breakfast in the morning including eggs etc and waffles. Definitely would stay here again. Also very close to Walmart for anything you may need.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Our day is brightened by your outstanding review of Best Western Desert Villa Inn! It's marvelous to know that your rest stop here was so enjoyable. We're proud to have delivered the wonderful amenities, great value, and refreshing A/C you were seeking. Being close to Walmart is handy and we're glad you appreciated this convenience. Thanks so much for your kind praise. We look forward to seeing you again.

"Barstow"

5
24/07/2018

As usual Best Western came thru with excellent room and service. Staff was friendly and cheerful, room clean and comfortable, breakfast presentation was good and well stocked. It was a great last night of a 19 day road trips

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Charlie, We're honored to receive your excellent review of Best Western Desert Villa Inn! Your continued loyalty to our brand means so much to us. Our team is proud to have provided the clean, comfortable accommodations and friendly hospitality you've come to expect from our locations. We're also glad to hear you found our breakfast to be well-stocked and attractively presented. Many thanks for your warm compliments. We're happy to have helped you mark the end of your road trip with a wonderful evening and would love to have you return.

"Great Price for the Price Good Breakfast"

5
14/07/2018

My fiancé and I stayed here on the first leg of our cross country trip. The room we had was clean and modern, the floor was not carpeted which with our two cats we prefer. They did provide ear plugs but as two city people we heard nothing there we are used to noise. I did however find the ear plugs helpful to block out my fiancé's snoring so they are good ones. The tv worked well and the AC was strong and nice. There's a fridge and microwave and room for a moving van with tow to park. The breakfast is included and it's a full one not continental, scrambled eggs, biscuits and gravy, sausage, oatmeal, and yogurt with toppings, bagels, and pastries and juices. The staff is friendly. The pool is closed but we did not look to use it so we did not mind just fyi . We would stay again.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Lisanne, We're honored you chose to stay with us and we thank you for the wonderful review. It's great to hear that our clean, modern rooms worked well for you and your cats and that you appreciated all the in-room amenities. Our staff takes pride in making all our guests feel welcome and will be glad you appreciated their friendly assistance. We're so pleased our extended breakfast selection got your day off to a satisfying start and we look forward to seeing you again at Best Western Desert Villa Inn.

"Will not return"

2
12/07/2018

Granted Barstow does not have many choice, but after staying there 2 times within a week, i would not use them again. the first night was OK despite hauling all the luggage upstairs, the pool are is shared with the mobile home park, at least the A.C. was good .The other visit , not so good.as noted by someone else we found a strange bug in our room, at least they let us switch rooms with no hassle, too bad the A.C. did not work well

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Kevin, Thank you for taking the time to share your feedback with us after your recent visit. Our team strives to make sure each guest enjoys a wonderful visit, and it saddens us to hear that your time here did not meet your expectations. We apologize for the issues you encountered with your room, and we will use your constructive review to continually improve the quality of our facilities for all future guests.

"Route 66"

2
09/07/2018

Room had strange bugs in the sink/bathroom area. Informed the front desk and she just smiled. She knew about them, asked her what they were and she said they didn't know. Apparently they do have a bug guy visit on a regular basis. If I'm in the area in the future I will just visit and go on my way down the road.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Donald, Your feedback is valuable as it helps us improve for future guests. Please accept our apologies for any concerns about unwelcome visitors. In addition, we're sorry for any disappointment about how this situation was handled. We'll look into your comments in more detail and we'd appreciate the chance to provide you more appealing accommodations the next time you're in town.

"Very comfortable "

5
09/07/2018

We arrived here very late and went to do our check in, the receptionist was very helpful and nice she indicated us to our room and when we arrived we where very pleased with the space and the beds are very comfortable, the tv works great, we have a fridge a microwave and a coffee machine, in the morning we got the included breakfast buffet which was great, we are very pleases with our stay here ??

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Mayra, Thank you for your fabulous review! We're excited to see that you enjoyed a five-star stay with us here at Best Western Desert Villa Inn. Our team was happy to welcome you and provide the fully-appointed comfort you needed. Depend on us again in the future!

"A Two Night Stopover "

5
25/06/2018

Stayed here for two nights on the last leg of our Route 66 adventure. It ticked all the boxes - clean room, comfy bed and pillows and an adequate breakfast. Close by are shops, food and alcohol. Would recommend to all.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Steve, Thank you so much for spending two nights with us during your adventure on Route 66. We're pleased to see that we delivered clean rooms, comfortable beds, and a convenient location here at Best Western Desert Villa Inn. We're grateful to receive your recommendation; we hope that the rest of your trip is fun and safe.

"Should be a Plus Best Western"

5
24/06/2018

Room was clean and the cleaning staff did an amazing job in the bathroom and we especially loved the extra touches or origami towels! Comfy! They provide earplugs for the high traffic area and we did have to use them. Would stay here anytime!! Thank you

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Robyn, Thanks for leaving such a wonderful review, we're thrilled that you enjoyed your stay with us here at Best Western Desert Villa Inn. It's very important to us that we provide clean facilities and friendly service, and we really appreciate you letting us know that we're doing a great job. We would be honored to welcome you back the next time you are in town. We're grateful for your comments and wish you nothing but the best for all your future travels.

"Road Trip Stop"

4
21/06/2018

This was an overnight stop on a multi-day road trip. The location was clean, our room particularly spacious, and the staff was super friendly and helpful especially considering we arrived super late! The bonus was the adorable towel animals all throughout room. Very fun personal touch. Honestly the only two downsides are proximity to a train track (however they do provide sets of earplugs on the nightstand and it really didn't bother us much at all) and there seemed to be only one ice machine at reception (which if you were on the complete opposite end of the property which we were - was a tad inconvenient). Price was right for the experience. Would totally stay here again if needed.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thanks for stopping by Best Western Desert Villa Inn! It was a pleasure welcoming you in and providing you with a clean, spacious room for the night. We've realized that sometimes it's the little things that make a difference, and we are thrilled that our cute towel animals made for a nice added touch. We are also glad that you made use of our earplugs, and hope you were able to get a peaceful night of sleep. Thank you for your comments on the ice machine, which we will use to improve moving forward. Have a great rest of your trip and come back soon!

"stop over on road trip"

5
21/06/2018

This is a pleasant hotel for a stop over mid-way between Las vegas and Los Angeles. Hotel is sandwiched between an interstate and a railway busy railway track, but they do supply ear-plugs. You may need them, depends how good a sleeper you are. We personaly prefer to book a room near to pool on the lobby side of the hotel as that dampens to the traffic noise and also is furthest away from the railtrack. But overall it is not too bad and value for money with the hot breakfast>

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Barry, Thanks for the excellent review of your recent stay here at the Best Western Desert Villa Inn. We're glad to hear that we were able to provide you with a pleasant full-value experience, and we hope our great hot breakfast selection helped you get your day started. Should your travels bring you back to the area, we would be honored to host you again!

"Surprisingly pleasant stay"

5
31/05/2018

I'd stay here again in a heartbeat! This place was super clean, beds and pillows were nice, breakfast was more than what I expected. Parking, check in and check out was super easy, and I appreciated there being multiple options--mobile, TV, and in person.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thanks for your review, it warms our heart to know that we were able to provide a great experience in so many ways. We're excited to hear that we provided you with a good breakfast, convenient parking, and an easy check-in process. We're also pleased to hear that you enjoyed our clean facilities and nice pillows; we hope you got some restful sleep during your time with us. From our entire team here at Best Western Desert Villa Inn, we're grateful for your business and would love to invite you back for another relaxing visit.

"Comfortable stay for the price"

4
23/05/2018

The only downside to this hotel was that it was close to a major road and so there was significant road noise. We did find ear plugs in the room which helped us sleep well. Overall a very comfortable room, beds and breakfast was very adequate.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Phyllis, Thanks for taking the time to let us know about your stay with us during your recent visit to the area. We're pleased to know that we were able to provide you with the comfort you were looking for, and our breakfast satisfied met your expectations. Also, it feels good to read that you found our hotel to be a great value. We appreciate your kind review, please come back so we can be of service to you once again.

"This was my first hotel in Barstow"

3
20/05/2018

Soooo, I figured the area was a little tougher and I was right. I had homeless around everyday and I was almost 100% sure I heard gunshots one night. I know these aren't things in Best West's control but I just didn't want to be around it. The room was ok, the breakfast was the usual but a little less than normal, and the facilities were older. I would t stay here, there are better options.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Your insightful feedback is greatly appreciated. Guest safety is our foremost priority, and we are sorry if at any point during your stay you felt unsafe. We are also saddened to hear that our facilities didn't meet your expectations. Thank you for sharing this with us so we can review potential areas for improvement. We would love to have the chance to host you again and give you the stay that you deserve.

"Nights stay in Barstow"

5
19/05/2018

We stayed the night in Barstow and had a god stay.The people were very friendly and gave us suggestions on god dinning and they were right . Went to a Mexican resteraunt and had a great meal . The room was quite and everything was very accommodating . Only issue which seems to be common was air was noisy . We would still recommend staying here .

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Wayne, Thank you very much for choosing to stay with us here at Best Western Desert Villa Inn! It is a great pleasure to know that you found our staff members to be helpful and accommodating, and we will share your kind words of recognition with them. We apologize if you were bothered by the A/C unit, and we will speak with our maintenance staff to see if we can do anything about this issue. Thank you for leaving us with your feedback, and we hope to see you again soon!

"Its Barstow Baby! Bout to get Ugly!"

4
05/05/2018

We had been here before and knew what to expect, but I will say it was better this time than last. The breakfast was better than last time and the room we got this time was recently renovated and very nice! And the front desk girl was FANTASTIC! Good parking in front of the room. I did notice the train noise this time, not to be bothered by it. I lived near tracks, the rumble doesn't matter, its the horn that blows! There are no crossings here, you just hear the rumble. I did noticed it more this time in the front of the Hotel, if your sensitive to noise ask for a room in the back. Definitely would return to stay if back in Barstow.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Steve, Thank you for choosing to stay with us at Best Western Desert Villa Inn; it was a pleasure to welcome you back. We're glad to hear that we were able to provide an enjoyable experience and that you appreciated our recently renovated accommodations, as well as received such efficient service from our front desk team. We appreciate your feedback regarding the train noise. However, we do provide earplugs for our guests' added comfort. Thank you for taking the time to share your valuable feedback, and we hope to have the opportunity to welcome you back soon.

"Convient Location"

1
30/04/2018

Was very pleased with the convenient location where we could park in front of room. Good breakfast selection, easy access to interstate, nostalgically located on Route 66, would recommend location to anyone traveling.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Mary, We're so pleased our convenient location and easy parking were ideal for your needs. It's also nice to know that our delicious breakfast selection got your day off to a great start. If there's anything we can do to make your next visit even better, please let us know. We look forward to hosting you again the next time you're in the area.

"Friendly Service"

4
30/04/2018

We were in town to see Joshua Tree National Park, and the Mojave. This motel served its purpose. Simple, clean, located right off of the highway, and close to many restaurants, grocery store, gas stations, etc. Being so close to the highway (and trains) I can see how noise could be an issue for light sleepers. While the accommodations were what we expected, I must say that the service was excellent. Everyone was very friendly and helpful, which was greatly appreciated.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Jim, Thank you for choosing Best Western Desert Villa Inn! It is a treat to hear that our accommodations were perfect for your exploration. We love sharing the spectacular natural beauty of our area with our valued guests! Most importantly, it is wonderful that our service could exceed your expectations. We want the very best for you! Come back and see us again.

"Like Bright Rooms All Night? This iIs for You!"

2
30/04/2018

We have stayed at this property many times and love it for its friendly, efficient staff, great BW amenities, and good location (easy freeway egress/access, good variety of eateries within walking distance), but may not be staying here again. The horizontal blinds installed in place of curtains during a recent (well, since last October) renovation let in enough light from the brightly lit parking lot to allow me to read in bed at midnight (not that I wanted to) with the blinds as closed as they would go. Before making another booking, I'll be checking on the state of the window treatments.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Liv, Thank you for notifying us of your concerns regarding lighting. We are honored by your repeat visits and appreciate your insight into how we can continue to deliver the level of service that you deserve. Our team will be notified. Before your next visit, please do not hesitate to reach out to our front desk team to share your room preferences so that we can ensure you are in the perfect accommodation for your needs. We look forward to it.

"Best hotel in Barstow"

5
29/04/2018

This by far is the best hotel to stay at during your visit to Barstow. The staff is wonderful, the breakfast is by far the best that any other hotel offers. I will stay here every time I am in town. The rooms are comfortable, clean and have everything you could possibly need. I especially love the way they make the towels look like animals. I know its not anything special, but a hotel that would go out of its way to do something like this shows how committed to excellent service and an enjoyable stay for it patrons to stay.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
What a wonderful review to read! Our staff is humbled by your kind compliments, and it makes our day to know that you enjoyed our hospitality touches! We appreciate you taking the time out of your day to tell us what you loved about staying with us at Best Western Desert Villa Inn. We hope to have the pleasure of hosting you again soon!

"Great Staff, but noisy, and on the side of a trailer park"

2
27/04/2018

We arrived here early evening and were greeted by the lovely Tina, who made us Brits very welcome and recommended a fabulous local Italian restaurant. Sadly the room wasn't as great as Tina. It was lovely and clean and well appointed but the noise from the rail road and I40 was unbearable, to the degree that the room had a set of ear plugs in it!! I also noticed a number of residents from the adjoining trailer park, eyeing up our rental car during the course of the evening which wasn't that pleasant. Breakfast was ok and the coffee good, but I won't be returning.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We appreciate you staying with us and taking the time to share your experience. Our staff takes pride in making all our guests feel welcome and Tina will be particularly proud you mentioned her. Please accept our apologies for any concerns about the noise level. We hope the provided earplugs helped you rest well. With regard to the trailer park residents, they are friendly and harmless people, however, we're sorry for any concerns you had about leaving your vehicle. Should your adventures bring you back to the area, we'd be grateful for the chance to offer you more suitable accommodations.

"Good for people, not so great for pets"

4
23/04/2018

Nice hotel. Staff very helpful. Relatively quiet despite train tracks and main street nearby. Newly redecorated room was clean and attractive. Complimentary breakfast was decent but work stations/items need to be reorganized -- 15 people crowding into a small corner trying to access one toaster and everything else nearby doesn't work! My biggest complaint: Advertises as a pet friendly hotel. However the dog area was a narrow strip behind the hotel with a broken entry gate dangling from one hinge, and littered with glass, rusty nails, garbage and human feces/toilet paper. Ugh. Clearly unsafe for dogs or their owners. I would probably stay again, but not when traveling with a pet.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for staying with us and taking the time to share your thoughts. We're glad you had a restful, quiet visit and that our clean, cozy rooms suited your needs. It's nice to know that our breakfast options were to your liking as well and we appreciate the suggestion about how to better organize the area. Please accept our apologies for any disappointment with the dog walking area. We'll look into your comments further and we hope you'll consider staying with us again in the future.

"Heading home"

4
18/04/2018

I was tired of driving and stopped at BW Desert Villa Inn. This was my first time at this property. I was very happy with my stay. The room was very nice and clean. It was quite even though it was near the freeway. Good breakfast. Nice people working here.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Nonni, It was our pleasure to offer you a clean, quiet place to rest during your road trip. We're so glad you felt welcome throughout your stay and that our tasty breakfast options gave you the boost you needed to continue your journey. If you find yourself in the area again, we'd be honored to host you.

"Get away"

5
15/04/2018

It was a great STOP on our way to Arizona. It was close to I-40, restaurants and the Barstow outlets. We had a very comfortable stay and all of the staff were very friendly and vert helpfully. The breakfast was very good.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thanks for stopping by! We are delighted to be part of an exciting adventure. Hearing that your comfortable stopover was worthy of five stars is a delight. Our team aims to please! Drop in and see us soon at Best Western Desert Villa Inn.

"Good value for the dollar"

4
13/04/2018

The hotel is being upgraded with new carpet, beds, etc. It was quiet and pleasant. The staff were very friendly and helpful and that is so important when you've never been to the area. It is not the Ritz but it served us well for the location and price.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for choosing Best Western Desert Villa Inn. It is wonderful to read that you enjoyed the peaceful and refreshing visit you deserved. Our staff was happy to help and we know just how important a few tips can be in a new town. For another great value, stop in and see us on your return to the area!

"Noisy Trains"

3
08/04/2018

All that I wanted was a nights sleep - if you're a light sleeper good luck getting any sleep at this location. Trains ran all night sometime 3-4 in less than five minutes. I had no idea that this was such a busy location for trains. No fault of the motels but, not a good place to get a good nights sleep.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for your recent feedback regarding your stay with us. We understand how important a good nights sleep is to weary travelers and we sincerely apologize for train noise that disturbed your rest. It's regrettable that the earplugs we provide don't appear to have alleviated the situation in your case. We hope the rest of your visit was otherwise satisfactory. We value your input and wish you safe and happy journeys.

"Interesting hotel"

3
05/04/2018

This hotel has great people, a desk person named Misty is one of the best hotel service persons I have ever had the pleasure of dealing with. Good hotel, large, clean and well maintained rooms with all the necessities, very good bed, great night sleep. This hotel is right off I40, and next to a railroad track, but I didn't hear noise from either, though this is the first hotel I have stayed in that there were ear plugs in the room.?? The breakfast is complete, something for everyone. Interesting, a mobile home park shares the same driveways as the hotel.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Robert, How wonderful to hear that our amazing staff is among the nicest you've dealt with. Misty will be honored you mentioned her by name. We're glad our clean, spacious rooms and comfortable beds provided you a restful night sleep and that our tasty breakfast options were to your liking. If your travels bring you back to the area, we welcome you to stay with us again.

"Noisy this but not on previous stays."

4
25/03/2018

We like the location, service, amenities of this hotel. We stop there on the way east or west between the W Coast and No. AZ. It's the perfect distance and comfy and they have a great restaurant discount we enjoy using.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Roberta, At Best Western Desert Villa Inn, we are honored that you continue to enjoy our ideal location, first-class service, and restaurant discount during your visits with us. We apologize for any noise you observed and hope you were still able to get a great night's rest. Thank you for choosing our property as your stopping point and we look forward to serving you again.

"Comfy and Clean"

4
14/03/2018

Typical Best Western. . very clean, very comfortable. The trains across the street were not a bother and fun to watch. Breakfast was very good and a good selection. My only complaint is the lady two doors down, out on the balcony talking very loud on her cell phone for an hour and smoking. I can appreciate the rooms being smoke free, but it just came in our room as we were going in and out. The residents at the mobile park in the back love to drive in and out all night as well.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Sherry, Thank you for your recent review of our property and for taking the time to share your insightful comments. We're delighted that we were able to provide such an enjoyable stay and that you found our premises clean and comfortable. We're glad to hear that you had the opportunity to try our delicious and varied menu at breakfast, as well as had fun watching the trains! Please accept our apologies if you encountered some noise disturbance from a neighboring room, as well as cigarette smoke. We are sorry for any inconvenience this caused. All comments allow us the chance to continually monitor and improve guest accommodations. On behalf of us all at Best Western Desert Villa Inn, thank you for your feedback, and It is our hope that we'll have the pleasure of welcoming you back again soon.

"Best Western Barstow, CA"

5
13/03/2018

Personally my favorite place to stay in Barstow, CA and highly recommend to everyone. Very friendly and helpful service. The rooms are always exceptionally clean and comfortable. My favorite is the breakfast which is also exceptional. By for the best breakfast I've had at a hotel.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
How wonderful to hear that our amazing breakfast menu is the best you've had at any hotel! We're honored to be your favorite place to stay in the area. It's great to hear that our friendly staff and clean, cozy rooms keep you coming back to Best Western Desert Villa Inn. We look forward to seeing you again soon.

"Earplug Hotel With No Elevator"

3
05/03/2018

This hotel is right next to the freeway. They leave you a set of earplugs on the nightstand so that is your first hint about the noise. No elevator so we chose a ground floor room. I was awakened at 5:21 AM by two guys talking loudly right outside our window. They sounded like they were standing right next to my bed. Not the best way to start your day with a 500 mile drive ahead of you. Not the hotels fault. That repugnant award goes to those two guys that thought that since they were up at 5 AM everyone else should be too. The breakfast room was very warm but had good choices. Biscuits & gravy,link sausages, eggs, fruits, cereals, muffins etc.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for notifying us of your experience. We are terribly sorry to read that you had some unwanted issues with noise. Earplugs are provided for our guests' convenience and we do always encourage our guests to reach out to us directly with any discomforts. We would love to help! It is our hope that you were still able to rest well and feel refreshed with our tasty breakfast. Our team wishes you happy travels and we hope to serve you again in the future!

"Very clean and neat, outstanding staff and maintenance"

5
03/03/2018

I don't mind train noise, so the review has a bias (or lack of) toward that aspect. There are four sets of tracks across the street from the hotel, and since Barstow is a major freight switching point, a train passes by about every five minutes. Most aren't roaring by, and they don't sound their horns due to no grade crossings, so it's noticeable but not outrageous. Also, the I-40 is right behind the place, but freeway noise wasn't bad t all. The hotel is clean, and I encountered no problems. The door and windows all locked, room was very clean (including the bathroom, which is often the most problematic location). Bed was comfy, and I did not use wi-fi. The check-in staff was outstanding, very friendly and efficient. I booked a room online, and you know the box where you can enter your comments or make a request? Ever wonder if personnel read these? At BW they apparently do! They commented on my request and accommodated it. That's why this location received 5 out of 5. Parking was ample, and I would recommend it for motorcycle riders, as one can park their bike right in front of their room if they requested, I'm sure. I recommend this BW if a desert sojourn results in one seeking lodging! Stop by the Route 66 and Western Railway Museum, and if you're hungry, can't beat Frosty's Donuts just west of the hotel for coffee (open at 4:30 am!), or a burger at Tom's, just down the street.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
At Best Western Desert Villa Inn guest satisfaction is our top priority so we're thrilled you were impressed during your stay. Our friendly staff was happy to accommodate your special request and we're so glad our clean, comfortable rooms were the ideal place to rest during your trip. We'd be pleased to host you again should your travels bring you back to the area.

"4.5 stars"

4
27/02/2018

This place is nice, clean and, guess services is great. The only draw back is, the railroad No horns, just the rumbling sound and some shaking due to the weight. But this hotel does provide earplugs. I do suggest this hotel.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Our team at Best Western Desert Villa Inn loved hosting you and greatly appreciates the kind words you shared about your visit. We were delighted to offer you clean accommodations and friendly service, so feedback like yours represents music to our ears. We are sorry that you were disrupted some by the railroad noise, although we take solace in knowing that our complimentary earplugs were recognized. Thanks so much for the recommendation, and please visit us again.

"Good value, great staff"

3
18/02/2018

This is a basic BW with pretty average amenities. Yes, there are trains and cars close by, but the noise wasn't bad. You can hear the freeways and trains all over town. After all, it's Barstow. Ok beds, good WiFi. Good breakfast. Really nice and helpful staff.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for your recent feedback regarding your stay with us. It's great that you enjoyed our attentive service. We'd like to apologize for any slight train noise and hope the earplugs we provide helped alleviate it. However, it's nice to know our beds and amenities were satisfactory. We value your input and hope to make your next stay even better.

"Great hotel/ great breakfast "

5
18/02/2018

We stayed in a no pet, no smoking room and it was great. Showers were amazing and beds were comfortable. Other reviews complained about traffic noise and train noise we heard nothing of it while we were sleeping. We stayed close to the breakfast room and didn't even hear that foot traffic. Parking lot is well lit at night. There is a trailer park at the end of the hotel but didn't bother us at all. Hotel checkin staff Patty Cake was very sweet took the time to explain reward program and look up my old number. Cute little route66 gift shop inside. Breakfast was amazing! Biscuits and gravy with some amazing eggs!! Kitchen staff is so sweet saw us waiting for a waffle and offered to make it for us so the rest of the family could start eating! I would definitely stay here again.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
What a wonderful review to read! It is an honor to have been able to provide you with such an excellent stay at Best Western Desert Villa Inn. Our friendly staff strives to provide each guest with a clean, comfortable, and relaxing experience, and we are so glad that your time met your expectations. The delicious breakfast, amazing staff, and great rooms are just a few of the many benefits of staying with us, and we are happy you enjoyed them. Please come stay with us again next time you are in the area! Thank you again for the kind words.

"Would not recommend"

2
11/02/2018

This hotel is located on a busy highway and by the rail tracks. It also has a mobile home park at the end of the parking lot. Quite a few construction works with large trucks. Looked like more of a work camp that an area for families.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Please accept our apologies for the construction traffic during your stay. We are undergoing renovations that should be completed soon. We want all of our guests to enjoy a quiet and relaxing night with us, but we do agree our convenient location may pose some challenges. We hope you will consider a return trip at some point in the future. We know we can provide an improved experience and we would love to welcome you back.

"Avoid this hotel"

1
15/01/2018

The rooms were not clean and smelled of pet urine. AC did not cool the room and was loud. Window did not lock. We would not recommend staying in this hotel. However, if you can make it through the night there was some effort put into breakfast service.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for notifying us of your experience. We are saddened to read that you did not have the stay that you desired. The issues that you described with cleanliness are particularly disappointing and we will conduct a professional assessment of the accommodations to ensure that we are presenting ourselves in the manner our guests deserve. Although we fell short during your visit, we would relish the opportunity to host you again and demonstrate the true value of a stay with us. Please consider us when you are back in the area.

"Great staff, nice rooms"

5
13/01/2018

We stayed here overnight on our way back from Death Valley National Park. Front desk staff were excellent in taking our reservation and making sure we had what we needed. Rooms were comfortable, motel was easy to get to, complimentary breakfast was excellent.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for stopping by to see us here at the Best Western Desert Villa Inn! We are happy that we could provide you with the comfortable, welcoming respite you needed from the road. It sounds like you could get refreshed and rejuvenated with us and we hope breakfast could keep you energized for many miles more. Should your journeys bring you back our way, come in and see us!

"Barstow Getaway"

4
10/01/2018

Stay on the Historic Route 66. A nice hotel with a nostalgic feel. Good value and pet friendly. We have stayed here several times and always a good value. Many historic sites close by. They want me to use more charaters but that's all I have to say.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Jim, We think you said it perfectly! Thank you for paying us the honor of your repeat visits and for making our day with your positive feedback. It is terrific to read that our historic feel and convenience to a number of interesting sights can help you appreciate the unique charm of Historic Route 66. We would love to have you back soon here at the Best Western Desert Villa Inn.

"Great place to stop"

5
08/01/2018

A perfect place for us to stop between California and AZ. Use to bring our pet, but since she passed away we still enjoy staying here. Great breakfast with many choices. Excellent staff. Always friendly. Very comfy beds. Clean bathrooms.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
It pleases us to know you have found the Best Western Desert Villa Inn as the perfect stopping place. Our condolences for the loss of your pet, but we sure are glad you continue to visit us. Familiar faces are a welcome sight. It makes us happy to know you found the breakfast variety vast and tasty, the beds comfortable, and the accommodations clean. We will look forward to welcoming you again soon. Until then, take care!

"Good sleep!"

4
06/01/2018

Good beds clean rooms breakfast was usual selection. Pancake machine rather than waffle maker. Fun to watch but we're die hard waffle fans! I slept thru the trains but my hubby didn't. We've stayed here before and will stay here again

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for your repeat visit! We always love to see a familiar face. Although we don't have a waffle maker, we do hope that breakfast could still get you off to a great start to the day! It is terrific to hear that you slept well and we hope you and the entire family could leave feeling refreshed. Come back and visit us again soon here at the Best Western Desert Villa Inn.

"Decent Value"

4
04/01/2018

We stayed at the Desert Villa Inn in Barsto, CA on our trip back to Phoenix from Vancouver, BC. The hotel is older but well kept, the room was clean and all amenity's worked as they should. The internet seemed to work well and the hot breakfast was offered on time and well prepared. I would not hesitate to stay at the Desert Villa again.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Mark, Thank you for making us a part of your journey home! We are happy that we could provide you with the clean, convenient, and comfortable respite you needed from the road. It is great to hear that our variety of amenities were all to your tastes. Should your travels bring you back to the area, visit us again!

"a little more expensive than previous 2 nghts at Best Western"

4
04/01/2018

they were full so we had to pay the charge for a suite which was not much more than a love seat and bar sink. The door froze so an employee had to use a blow torch to let us back in after breakfast (we were not gone more than 1/2 hour) the staff were nice and gave good ideas for dining.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Kathleen, Our friendly staff enjoyed hosting you and will be pleased you appreciated their suggestions for local dining. Please accept our apologies, however, for any difficulty with your door. That is not a typical occurrence, and we'll ask our maintenance staff to look into it. We're also sorry you felt the suite could have been a better value and will consider your comments moving forward. If your adventures bring you back to the area, we welcome you to stay with us again.

"Pleasant stay"

4
03/01/2018

Great jumping off point for rock hounding and training fanatics. Rainbow basin is a must see. It is awe inspiring. Had a great time, as always. Breakfast was good. Will definitely be coming back again to Barstow.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for your visit to the Best Western Desert Villa Inn. We're delighted to hear that you enjoyed a fantastic and nature-filled experience here in the area. Our goal is to provide some much-needed respite for all of our intrepid adventurers. The team eagerly anticipates our next chance to host you!

"Great Motel"

4
31/12/2017

This motel is right on Historic Route 66 and just off Highway I15 and I40. It is a great location for the downtown Barstow historic area and close to restaurants and shops. The rooms are very nice and there are electrical plug ins on the desktop and nightstands so you can charge everything without crawling underneath the desk or ?? Free breakfast is also good for it hot items and other breakfast items. Nice pool and great parking. The trains run nearby but I didn't hear them but they are there. Friendly staff and very clean rooms. I would stay here again.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Jim, We're honored you chose to stay with us and thank you for your kind words. It's great to hear that our location was perfect for your plans in Historic Barstow. Our friendly staff will be glad you felt welcome throughout your stay and that our desktop outlets helped make your visit more comfortable. We're also glad our tasty breakfast options left you satisfied and that you were able to take advantage of the pool during your visit. The next time you're in the area, we invite you to stay with us again.

"Great place to stay"

4
22/12/2017

This hotel came with free parking and breakfast. Service staff was polite. It was a pity we were just there for one day only. The room was clean and comfortable. Will recommend a stay if you are to drive up to Las Vegas.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We wish you could have stayed longer too! Our friendly staff will be pleased to hear that you enjoyed your visit in one of our clean, comfortable rooms and that our parking and breakfast helped make things more comfortable for you. Thank you for your recommendation. We look forward to seeing you again soon.

"Road Trip"

5
07/12/2017

Plesant nothing really displeasing felt safe as a female alone bed linens and pillows could have been better worn towels were clean but dingy and ruff staff was great liked having my car in front of my room could have had more delivary meal options and better linens and towels but clean and safe and plesant

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for paying us a visit here at the Best Western Desert Villa Inn! It is a joy to read that you felt comfortable and safe during your stay. We appreciate your constructive comments regarding towels and linens and are happy that our clean rooms and pleasant staff could help make up for it! It would be our pleasure to serve you again on your next road trip.

"best western stay barstow"

3
01/12/2017

Staff was exceptional. (Hope in particular).Bedding was old. Room mostly clean but in need of some care. If price is right, worth the stay. Breakfast was weak in my opinion. Ate elsewhere. Easy access on and off freeway.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We appreciate you taking the time to write your comments about your recent visit. Hope and the rest of our team thank you for your kind words about their outstanding customer service. Although you were happy with our service and location, we are disappointed that your stay did not live up to your expectations. Thank you again for notifying us of your experience, and we hope you will consider staying with us again as we know we can provide you with the stay you expected and deserve.

"Always the best."

5
27/11/2017

We stay here anytime we are on a trip. Always greeted with smiles and rooms are always clean and comfy. Have never had a bad stay.This place is right off the freeway and also the onramp back on the next day. Food choice are close to Hotel as is the Walmart. Nice to have a Hotel close to things.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Mike, Thank you for making us a regular port of call on your adventures. We are very happy to hear that you have always felt welcomed and supremely accommodated in our fresh and cozy rooms. As you said, we have a terrific location here in Barstow for dining and all your needs. When you are looking for another friendly, inviting stay, visit us at the Best Western Desert Villa Inn!

"Nice Place"

4
24/11/2017

the staff was great cking in and help us to connect our wifi will be back to this hotel when i have to go to Barstow everything is close by from this hotel :) there was only one thing they changes is the Pillows they were to hard to sleep !!!!!

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Kippy, It is so nice to hear that you had a positive experience with us at the Best Western Desert Villa Inn. Thanks for choosing our property and leaving such kind words about our excellent location and accommodating staff, which always goes the extra mile assisting our beloved guests. While our pillows weren't to your preference, it's still great to know that you will be our guest again when traveling to Barstow. We'll see you next time!

"Short over all review"

2
17/11/2017

I did enjoy the great customer service at front desk, not so much during breakfast, only 1 lady was nice. No Jacuzzi, to cold for pool. Rooms seem to have plumbing problem, maintenance left dirty smelly towels we used to clean the mess and when asked if they will take them, they replied "no that is house keeping job". Front desk was not happy when I told them they did not take dirty towels..

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for notifying us of your experience. We would like to take this opportunity to apologize for the insufficient service that you experienced during the maintenance issue. Although we were able to show the proper care in our front desk team, our guests deserve a higher standard of prompt professionalism. Please allow us a future opportunity to make it up to you on your return to Barstow.

"Smelled of Smoke"

1
15/11/2017

100 per night? I would not pay 35!!! Keep driving find a better place. The place smelled of flies keep coming....we killed 3 that night. I know there are not many options, but this place is bad! Plus the gas prices are out of this world.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
It is saddening to read your review and know that we fell short in providing you with an experience of the value that you deserved. Please accept our sincerest apologies for the issue with pests that you dealt with as well as the issue with odor. Your feedback will be shared with our housekeeping and service team so that we can undertake a professional assessment of the accommodations and be certain that everything is in proper order. Should your travels bring you back to the Barstow area we would love the chance to serve you again and demonstrate the real value of our experience.

"Save Yourself Dont stay"

2
15/11/2017

Stayed at this BW in Barstow on Nov 13 2017. The lights flickered (like the Bates Motel) and 1/2 the TV channels didn't work. the room smelled and had leftover earplugs on the night stand when we arrived and the bed look like someone had taken a nap on it. Save yourself and find another property, at these rates you should have little problem getting a better quality room.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Rick, We are very sorry to read that your stay with us here in Barstow was not up to your standards. We apologize for the maintenance and cleanliness issues that you referenced and will share your note with our housekeeping team. The earplugs on the nightstand are provided by the hotel for our guests' comfort and convenience. We know that we are capable of much better, and hope that we have the opportunity to demonstrate the ability to you on a future stay here in the area. Please consider us!

"Clean and comfortable"

4
12/11/2017

I stayed in this hotel over night for a visit to Barstow. The room was clean, the bed comfortable. The hotel is near the freeway and train tracks. I had no noise problems, slept well. The staff was friendly and professional.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for stopping by with us here at the Best Western Desert Villa Inn. We are very happy that we could provide you with the calm, relaxing respite you needed from the road. It is great to hear that you enjoyed a quiet experience! Should your travels bring you back to the area, please visit us again.

"Below Best Western standards"

2
09/11/2017

This was the smallest and poorest quality room we have ever had in a Best Western motel. The tile was off the wall in the bathroom and flies were in the room. It was extremely over priced. I have had better rooms at half the price. The location is poor for entering the traffic pattern.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear John, We appreciate you taking the time to share your feedback on our property. It saddens us that we were not able to provide you with the stay that you expected and deserved. Please accept our sincere apologies for your room and we thank you for notifying us of your experience as we see this as an opportunity to continually monitor and improve on guest satisfaction. Our staff is always available and happy to help find a solution in situations like these. We will address some of your concerns with our maintenance team and work with them on making sure these problems are fixed. We do hope that you will choose to stay with us again and allow us the chance to provide you with the stay that you were expecting.

"Excellent stay!!"

5
06/11/2017

Very clean, friendly staff, plenty of parking, and a great price. Breakfast was excellent, was offered until 9:30am. Very convenient location, next to all kinds of places to eat. Very easy access off the freeway.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Kelley, Your excellent review of Best Western Desert Villa Inn made our day! We're proud to have provided you with attentive service, clean accommodations, and great amenities. It's also nice to hear that our easy freeway access and proximity to various eateries was enjoyable. Many thanks for your thoughtful praise. We'd be honored to host you again.

"Trains!"

3
06/11/2017

This is an important location for anyone traveling from Silicon Valley to any mid-continental state. We've stopped here several times over the past years. The next real place to stop would be an additional 2-3 hours--just too far! It's near the railway and trains are constantly passing by, but ear-plugs are available. Breakfast could be better, but the beds are comfortable.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Donlad, Thank you for being one of our returning guests and for taking the time to share your thoughts. We're pleased our location works well for you and that our comfortable beds keep you coming back. Please accept our apologies for any concerns with breakfast. If you have any suggestions for items you'd like to see added, we'd appreciate hearing them. It will be a pleasure seeing you again on your next visit.

"Great location for traveling"

4
31/10/2017

Room was clean and well maintained. Very close to freeway access but still quiet. Staff was very polite and helpful. Breakfast was fine, about what you would expect, definitely a plus. A great place for the traveler. I will stay again.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Roger, Thank you for making us a part of your travels! We are so happy to read that you enjoyed our clean, quiet, and comfortable accommodations. Many guests find our free breakfast to be a great way to start the day, and we hope that it could get you going! Next time you are passing through, stop in again at the Best Western Desert Villa Inn.

"Did not disappoint"

5
31/10/2017

Despite a few less than enthusiastic reviews we stayed at the Best WesternDesert Villa Inn. We were not disappointed. From the moment of arrival and check in to the time we checked out the service was exemplary. The room was clean and comfortable the bed super comfortable. The pool looked inviting but lack of time meant we were not able to use it. Breakfast was very good the breakfast room clean and functional. We would strongly recommend and will definitely stay again.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Roy, Thank you for choosing the Best Western Desert Villa Inn! We're excited that we were able to exceed your expectations with our dedicated and friendly service as well as our clean accommodations and delightful amenities. It is also awesome to read that breakfast was a highlight! Thank you so much for your recommendation. Come and see us again soon!

"Wonderful stay!"

5
27/10/2017

The facility was clean, comfortable and quiet. The staff was wonderful and helpful! They told us about several things to see and do while there, including dining. We would stay at this facility again when in the area!!

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for choosing the Best Western Desert Villa Inn! We are so happy to hear that you enjoyed a comfortable and relaxing visit. Your thoughtful words for our service team mean the world to us and we are delighted that our helpful tips could assist you in getting a great taste of the area. We look forward to your next stay!

"Great staff, good breakfast"

4
27/10/2017

Easy-on, easy-off freeway access, but you don't hear the freeway at all. This is a BW of choice on a certain itinerary we take twice a year. Could do without the Fox News Channel at breakfast, but you can't please all the people all the time.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Liv, Thank you for making us a regular part of your travels. We are honored to know that we can make you feel welcomed and comfortable during your visits. It is also great to hear that our breakfast service can get your day started right! Should you wish to change the channel in the future, just speak with our service team and we would be happy to take your suggestion. Come back soon to the Best Western Desert Villa Inn!

"Poor experience"

2
26/10/2017

Room furniture was very poor as the sofa is a recipe for disaster and is a safety problem. The bed was very uncomfortable and a humming fridge meant a very long sleepless night. The entrance is also an accident waiting to happen especially on leaving the premises.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for informing us of your experience. We are saddened to read that you did not enjoy your stay and had issues with our room layout. We take guest safety and security to be our foremost priority and will pass your comments along to our team. We apologize that you did not rest well and hope that we have the chance to make it up to you for our shortcomings. We hope you will consider us for a future stay.

"VERY SURPRISED"

5
16/10/2017

We were in town for a family reunion. This is the hotel that we had a block of rooms reserved for. Now we have stayed at several hotels in Barstow. Even staying out in Lenwood for a decent hotel. BUT this hotel was the best by far. Very clean & modern rooms. Any breakfast that has hard boiled eggs is my new favorite. The gentleman that checked us in was great. Very polite & very accommodating. I didn't catch his name But I did interact with him over the phone several times. Somebody needs to give him a raise. He is great. Keep up the good work & that you for a great stay.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Lisa, Family reunions are always a special time and we're honored you and your family made us a part of this occasion. It's our goal to impress all our guests so we're delighted your stay at Best Western Desert Villa Inn was the best experience you've had in the area. Our friendly staff strives to make all our guests feel welcome and will be pleased to know they succeeded. We're also happy to hear our clean, cozy rooms, and excellent breakfast selections made your visit complete. It will be a pleasure seeing you again for the next reunion.

"AVAILABILITY"

4
16/10/2017

As stated, it should NOT be advertised in the COUPON book as it was not available BOTH times we tried to use it. There was nothing special going on in town - just was told that the coupon in the book could not be used - on the start of our trip and when we tried to use it - on our return going back to our home. The room was good BUT it would have been better received if we could have used the coupon that was current, in the book. We felt that this advertising was used, to get us to come to the motel, but to get turned down, both times, was not too easy on our trip. We feel this is bad advertising and does not set well with us. It leaves a "bad taste" with our opinion of Best Western.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Marlene, Your feedback is appreciated and we thank you for sharing your thoughts. Although we're pleased that your room met your needs, we deeply apologize for any confusion with the coupon you hoped to use. It is never our intention to present deals that can't be used. You may contact us directly so we can further explain the situation. If you're in the area again, we hope you will consider staying with us.

"This place is DEPLORABLE"

1
16/10/2017

I would give this place negative stars if I could. Whatever you do, don't stay at this Best Western in Barstow. Come to think of it, just don't stay in Barstow at all. Get gas, get some In&Out, and get the hell out of that town. This Best Western was absolutely disgusting. Our room reeked of urine, and the bed sheets felt damp. I never even took my socks off, because the floor seemed particularly odious. Nor did I shower while staying there, because I didn't have shower shoes, and it seemed likely that the tub was similarly teeming with bacteria. Used coffee and creamer packets had been tucked back in with unused ones, and the trashcans had not been emptied. Our door hung crazily, crookedly in its frame, looking as though it had been kicked in at some point, which is likely given the neighborhood. The air conditioner sputtered and poured sour air into the room, but at least it helped to counter the noxious urine fumes wafting up from the carpet. All of the towels were dingy and yellow, as were the sheets and pillow cases. It would seem that no amount of industrial strength, hotel-grade bleach could clean the accumulated filth from the linens. We had just driven for 13 hours and had I been the slightest bit less exhausted I would have insisted on another room, but we were desperate for rest and had no confidence that another room would be any better. I awoke at 3:30 in the morning to the air conditioner clanking and couldn't go back to sleep, which is just as well since I couldn't stand to be in that room any longer. Whatever you do, don't believe the pictures you see or any reviews above 2 stars. This place is a dump, and there's little short of a complete overhaul that will change that.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Barbara, We truly apologize for any concerns with the cleanliness of your room. We understand a clean, odor-free room is vital for travelers and It is never our intention to provide rooms that have not been properly attended to. We'll pass your comments along to our housekeeping staff. In addition, please accept our apologies for any sleep disruption due to noise from the air conditioner. Our maintenance team will be asked to take a look at it. On future trips to the area, we'd appreciate the opportunity to provide you with the clean accommodations you expect and deserve.

"Very nice facility"

5
15/10/2017

Great value. Nice room. Clean. Hotel staff courteous and helpful. Breakfast was well presented and there was good variety and the food was of good quality. Facility has a pool but it was not heated so was to cold.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear David, It was our pleasure to host you during your recent stay at Best Western Desert Villa Inn. Thanks so much for leaving such kind words. We are delighted that you enjoyed our service and delicious breakfast options, and hope our offerings helped kick off your day the right way. We are sorry that you found our pool to be on the colder side and hope this did not take away from your five-star experience too much. Thanks again for choosing us, and please come back when you can.

"Review of one night"

5
14/10/2017

We just spent one night at this property. Everything was excellent and I would give it 5 stars. Regarding train noise that I read about in other reviews, just ask for a room in the back and noise will not be a problem. Location was close to the freeway and restaurants.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Robert, Thank you for stopping by for the night here at the Best Western Desert Villa Inn! It is awesome to hear that you had a quiet, comfortable stay and we're happy to have provided you with the excellent experience that you deserved. Come and see us again when you are passing through!

"Cheap rates and satisfactory"

3
09/10/2017

It was not up-dated. Biggest issue, it is nestled between I40 and a railroad track. For light sleepers probably not the best place. It is a bargain in terms of price and it was clean. Clean is important to me.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Karla, Thank you for taking the time to provide feedback regarding your recent stay. Cleanliness is very important to us as well, and we're pleased to know that you found this quality at our property. We're also glad we were a good value for you. We're disappointed to hear, though, that we did not meet all of your expectations. We recognize that the train noise may be challenging for some guests so we do provide earplugs. Additionally, the exterior of the hotel is currently undergoing renovations, which we hope will give the hotel a more up-to-date look. Thank you again for taking the time to share your experience. We hope you will consider visiting us again after the renovations are complete.

"A Welcome Break"

4
06/10/2017

Headed to Palm Springs and having driven all day I was happy to find The Best Western in Barstow. We could have driven the extra couple of hours but it was late in the day and rest was what we needed! Nice facilities good room pool not heated so did not use that but quiet and comfortable bed which is what you need. Breakfast in morning was good and coffee hot and plentiful! Right off highway and easy access back on in morning.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Paul, Thank you for stopping by! It is lovely to hear that we were able to provide you with the rest and recovery you needed on your trip to Palm Springs. Our convenient location, cozy beds, and refreshing breakfast mean that our guests can get back on the road with a renewed purpose. We wish you the best in your travels and we hope that you come and see us again at the Best Western Desert Villa Inn on your way back through!

"Very Freindly"

5
06/10/2017

The check in staff were so friendly and nice. We received a list of restaurants from them and directions to location of interest. The room was very clean. The room included a sitting area to watch tv.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Kerry, It was our pleasure hosting you here at the Best Western Desert Villa Inn. We're excited to know that you felt so welcomed by our front desk team. Our staff is always excited to share tips and secrets about our awesome area so that you can really enjoy your time here! Come back and see us again soon.

"Complaint"

3
05/10/2017

My husband and I arrived to our room around 1am on 09/28/17 from San Diego (on our way to Vegas) and we were NOT notified at the time of check-in that work would be in progress early in the morning on the roof right above our room and in the room next door. We woke up startled by workers walking on the roof and the use of the electrical tools that were being used. since we were on vacation, we were hoping to have been able to sleep in and leave at check out time. Instead we left 2 hours earlier so that we we would not have to continue to hear the noise. In the future it would be nice for guests to be aware of any work that will performed so that sleep is not interrupted by noise.

"Good for a night stop on the way, located between I-40 & train tracks"

4
04/10/2017

Clean room. With ear plugs on the night stand, you know they are concerned with train noise (from the nearby tracks) & I-40. Though, noise was not too bad. We had to have them replace dirty towels, which front desk did promptly. Dog friendly (a lot of guests had dogs). Nice place to stop on a trip to somewhere else.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for sharing your recent experience at our hotel. We're pleased you were not too disturbed by noise from the nearby train and that our friendly staff was able to take care of all your needs. Our housekeeping staff takes pride in their work and will be happy you found your room up to standards. If you come through the area again, we welcome you to stay with us.

"An overnight stay between Grand canyon and Santa Barbra"

4
03/10/2017

This was just intended as a cheap one night stop over. What a pleasant surprise. Staff help full and friendly Room was clean and spacious. Breakfast included. Also had a swimming pool. The hotel is located between a busy motorway and a huge railway complex. Having said that the rooms are so well insulated you cannot hear a thing. Great night's sleep at a budget price.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We are pleased to have been your stopping point between the Grand Canyon and Santa Barbara, finding our rooms to be clean and staff to be friendly. Despite our surroundings not being to your liking, it's wonderful to know you received a quiet, peaceful night's sleep and enjoyed our breakfast the next morning as you continued on with your journey. We appreciate your review and hope you will use the Best Western Desert Villa Inn during your travels again. Have fun on your adventure!

"Older Motel"

3
21/09/2017

Desk Clerk Hope was very friendly and helpful. Motel has outside entrances and although it is an older motel, it has been refurbished. Good beds, good lighting, standard hotel fridge and microwave and plenty of hot water. Breakfast was late in starting and it was just so-so.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for paying us a visit here in Barstow. We're very happy to hear that you received wonderful and helpful service from Hope and our delightful front desk team. We work to help you get the most out of your stay in our clean, comfortable, and recently updated accommodations. It is unfortunate to read that breakfast did not meet your standards, and we hope that you were still able to get some good energy from what we provided. Should your travels bring you back to the area, visit us again so that we can work to give you a visit that is even better.

"nicely remodeled"

5
21/09/2017

The rooms were nicely remodeled and very comfortable and the price was reasonable. The desk clerk was extremely nice and helpful at check-in. I have stayed here several times in the past and feel it is in a safe and quiet part of town.

"Desert Oasis"

5
19/09/2017

We were very excited to come across this hotel as we were very tired and it was getting late. The room was spacious and we were given information about getting dinner. There was a very good breakfast also.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Debbie, It was a joy hosting you at the Best Western Desert Villa Inn and we thank you for the wonderful review. We're happy that we were able to provide you with a cozy place to rest during your journey and that our dining recommendations helped you settle in. It's also great to hear that our breakfast options suited your tastes and gave you a good start to the day. If your adventures bring you back to the area, please come stay with us again.

"Ehhhhh."

2
18/09/2017

Was about $100...worth about $40. Just an ugly part of town with railroad nearby and lots of big rigs, big boats, and big trailers in a small parking lot. All asphalt and traffic--no where to walk. Felt like I was in a poverty motel--very disappointed. BW in Winnemucca is a great experience--like staying at a quality hotel. But, last few stays in other BW's have been disappointing.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Michael, Thank you for notifying us of your experience. We are sorry that you did not find our location to be ideal. It is our hope that despite that drawback you were able to have a pleasant visit to the surrounding area. We believe that we are capable of delivering great value to every guest in our care, and we hope that you allow us the honor of staying with us again so that we can provide you with an experience that meets your standards.

"clean room and friendly staff"

5
16/09/2017

We travel a lot and after last weeks horrible stay at Tonapah Station we are so happy to have found this place. The lady at the front desk was so nice and helpful. The rooms are super clean and I can honestly say this is the best room we have stayed in for the past two years. The beds are soft and with four pillows per bed it is perfect.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Rusty, We were happy to have you! It is an honor to know that we could provide you with one of the best stays you have ever had. A calm and restful sleep is the cornerstone of our experience, but we believe that it is our dedicated and personal staff that really makes the difference! Should your journeys bring you back to the area, stop by and see us at the Best Western Desert Villa Inn.

"Good value and comfortable"

4
11/09/2017

We stopped here for one night as part of our Route 66 road trip and found it to be clean and comfortable. The check in was quick and very friendly and the girls behind the counter gave us some good options for dinner. Rooms were comfy enough and it was only ten min drive into the town for restaurants. Breakfast was ok with some good options to suit all tastes. Nothing special but clean and comfy.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
It sounds like you had a lot of fun taking a Route 66 road trip! We are honored that we could play a role in your vacation and appreciate your compliments regarding our friendly team. It makes us happy to know you found your room clean and comfortable. Our team is also glad that they were able to provide you with some good dining options and that you enjoyed our scrumptious, complimentary breakfast selections. The next time you visit the area we hope you will return to stay with us at Best Western Desert Villa Inn.

"Good stop on Route 66"

4
11/09/2017

We stayed here twice in a week - once westbound on 66 and again on the way back home. This is a 60's era motel that has been well maintained. You park in front of your door - no elevator to the second floor. Rooms are clean and functional. Does have frig and microwave and cable TV. Free breakfast is included and has the typical offerings. For $80 a night a very good value. This motel is situated in a unique location. I-40 is behind one side of the motel (same side as the office) The mainline of the BNSF is across Route 66 from the entrance, and trains run about every 30 minutes, 24/7. If you are a train buff, that could be a plus. And there is a mobile home park at the rear of the property. All of that said, our room was quiet and noise was not an issue.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Chuck, Our team appreciates your stay with us at the Best Western Desert Villa Inn, and we are thrilled to know that our property was exactly what you were looking for in a hotel stay; so much so, you choose to stay with us twice in one week! We love repeat customers as we consider them to be the best compliment! It's so pleasing to know that our unique location, well-maintained accommodations, and complimentary breakfast met all of your expectations, and we look forward to seeing you again should your travels bring you back our way. Thank you for taking the time to leave us a positive review. Safe travels!

"You get what you pay for."

2
10/09/2017

Ugh. It's so bare bones. So outdated. I knew we were in trouble when I saw the earplugs on the nightstand. That funky motel smell. But the girl at the desk was darling and sweet. And it's definitely easy access from the freeway but just keep going. There's more down the street.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Michelle, Thank you for notifying us of your experience. While we are happy to hear that you received warm and welcoming service from our front desk team, we are sorry that the state of our accommodations was negative for you. We hope that you were able to have a relaxing and refreshing stay nonetheless. We are currently undergoing some renovations and look forward to updating our look. Pay us another visit when our work is complete and see how we can improve your experience!

"Good stopover on Route 66"

4
09/09/2017

Easy check-in at this motel, and front desk people were super friendly on our way in and way out. The girl at the desk when we checked in gave us an overview of local restaurants and was right on with sending us to an excellent Mexican place down the street. This is the second time we have stopped at this Route 66 motel while meandering across Route 66 in this area. Only one problem this time, bad smell in sink area, but I washed the area down with a soapy washrag and that cured the problem. Not dirty or bad enough to call the front desk for help or request a different room. Otherwise the room was clean, the bed comfortable and the shower was very pleasant.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Eva, Our team appreciates your feedback as well as your loyal patronage. It is great to hear that you had a smooth and friendly check-in. The staff here is always happy to assist guests with things like local recommendations, and we are thrilled that you enjoyed the suggested restaurant. We sincerely apologize that your most recent stay was negatively affected by an odor in the sink area. Cleanliness is extremely important to us so we thank you for bringing it to our attention. On behalf of Best Western Desert Villa Inn, we thank you for your review. Please come stay with us the next time you are traveling on Route 66!

"Nice place"

5
08/09/2017

This was a great, fairly quiet location. We were wary when we saw ear plugs on the nightstand, but with the AC going, we could barely hear the train go by. Staff were all pleasant. Room was nice, clean and comfortable. Breakfast was standard continental fare and was well-stocked. The pool was a bit green, but not bad enough to prevent anyone from swimming.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We appreciate you being our guest during your visit to Barstow. Quiet rooms, comfortable beds, and a well-stocked continental breakfast: that's what we like to hear at the Best Western Desert Villa Inn. It's good to know that you found our staff pleasant, and the earplugs and AC helped to quiet the nearby train. Thank you for the feedback about the pool. Our team wishes you safe travels, and many thanks for the five-star review!

"Good basic accommodation"

3
06/09/2017

Clean, relatively quiet, little light pollution. Noisy cooling unit and the door to the room got stuck when I tried to open it, but otherwise safe, decent and reasonable in cost. Overall just fine but probably won't be memorable.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you for sharing some thoughts on your stay here in Barstow. We're glad that you had a calm and comfortable visit with us. We also appreciate you writing some constructive feedback and will make sure that our maintenance team takes a look at the problems you identified. Although we are an affordable property, we want to deliver more than just an average stay. On your way back through the area, stop by again and allow us to help you find more to enjoy!

"Great stay in Barstow"

4
02/09/2017

Perfect location coming home flagstaff Arizona, very helpful staff, clean rooms, good easy breakfast before checkout, I would recommend this to anyone we will definitely stay at best western again. Rooms were clean and very accommodating

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Lynn Ann, We appreciate you taking the time to review your stay at the Best Western Desert Villa Inn. It's wonderful to hear that you had such a good time. Our staff always does their best to get guests anything they need to enjoy their stay. The simple necessities are a priority, so we're happy that you enjoyed yourself and had a good breakfast. You're always welcome to come back for another stay. We'll always give you the same outstanding service.

"One night stay"

5
01/09/2017

My boyfriend n I were headed down to Oakland CA but decided to pull into this hotel around 12am. The night person was very nice made it very easy for us to check in and to find our rooms. The room was very clean and to your liking. Would more than likely stay here again. :)

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We are glad to see that we were able to provide a clean and comfortable last minute stay and deliver the good night's sleep that you were hoping for after a long day of travel. We pride ourselves on providing exceptional service, and it is great to hear that we were able to make check-in easy and convenient. Thank you again for your five-star review, and we would love to welcome you back the next time you are passing through.

"Short, but pleasant stopover"

4
28/08/2017

Route 66 decor in lobby. Staff courteous. Room quiet considering proximity to highways. A/C unit cycled on and off during night, but we find that to be true most of the time when we're traveling during warm months in CA and NV. Good breakfast choices--clean and pleasant breakfast room. Husband used workout room. Would stay here again.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Suzanne, Thank you for making the Best Western Desert Villa Inn a part of your trip! We're glad to hear that you had a pleasant stopover and are thrilled that you would stay here again! Our team loves to welcome in travelers from the road and we take pleasure in providing cool, comfortable, and clean rooms and a strong breakfast to get you going on your way. It is also great to read that your husband could get a workout in. Come back soon!

"Super nice"

4
19/08/2017

A pleasure to stay here. Staff were very friendly and informative about local restaurants. The parking lot can get crowded. Rooms are clean. Since I leave before regular breakfast time I was able to get a grab and go breakfast. The bag breakfast is available at any time.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Juanita, It was so nice of you to choose our hotel, the Best Western Desert Villa Inn, for your recent stay. We are happy to hear you found our team to be friendly and helpful in providing information about the area restaurants, and that our grab and go breakfast bags were convenient for your early morning travels. We apologize for any inconvenience our parking lot may have caused. Thank for taking time out of your day to leave such a positive review, and we hope you will stay with us again during your future travels to our area.

"Close to freeway"

3
17/08/2017

Easy on and easy off to I-10. Dog friendly, which we always look for. Hotel offered restaurant discounts. There is an outdoor pool area (we did not use) which looked nice and refreshing. The hotel is at the entrance to a manufactured home park. There were two emergencies when we were there with a fire truck and ambulance each time. Fortunately, it was not in the middle of the night. Breakfast room is small in the service area which made maneuvering around people or getting to the breakfast items challenging.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Charlene, We enjoyed caring for you and your dog during your recent visit and appreciate you taking the time to leave us a review. It's great to hear that the restaurant discount helped make your stay comfortable. We're sorry to see that the breakfast setup and emergencies next door caused you some distress. However, it's good to know that the location worked well for you otherwise. The next time you're in the area, please come stay with us and make us of the pool.

"Great customer service"

5
13/08/2017

This property has great customer service. The hotel was clean and tidy, there was even ear plugs in the room to use. The hotel is located next to the train tracks but I had no problem sleeping without the plugs. Breakfast was good. Would definitely stay again if traveling thru the area.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Thank you so much for taking the time to write such a positive review. It was a pleasure to have you stay with us recently at the Best Western Desert Villa Inn. Receiving recognition for our customer service and clean hotel is always welcome as our team works hard to provide guests with the service and accommodations they deserve. We were happy to hear you did not need the earplugs but we always provide them, just in case. Thank you again for your kind comments and come back and visit us again soon!

"Nice"

4
05/08/2017

It was clean, and quiet. Needed a stay for just a couple of days and this did the trick. They have parking for larger vehicles. This was an added plus. I would consider staying here again in the future.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
We always appreciate hearing from our guests about their experience when booking with us. It's great to hear that you enjoyed a relaxing and spotless room as well as accommodating parking options. We love knowing you'd book with us again in the future and hope to see you back at Best Western Desert Villa Inn.

"Awesome place to stay / very clean / access to freeway next to h hotel"

5
04/08/2017

Check in was a breeze / staff very helpful and courteous / room was just as described / nice and clean / easy access to freeway when you are leaving / will be staying again in the future / SUPER NICE place to stay!!

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Debbie, Thank you for the glowing review! Your kind comments about our staff and location are deeply appreciated. It's a tribute to all of our staff's efforts that you say you would definitely stay again in the future. We are thrilled to hear it. We look forward to your next visit.

"Nice Desert Stay"

4
03/08/2017

Second time I've been here; is a great stay for the price. The rooms are clean, staff id attentive, check in and out is efficient. Good breakfast; close to freeway, new Walmart Supercenter is very close.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Robert, We appreciate your loyalty as a returning guest of Best Western Desert Villa Inn! It was our pleasure to provide you with great value, clean accommodations, and a tasty breakfast. Our team cares about the security of our guests, and we're glad they were attentive to checking ID's while providing efficient service. It's also great to know our proximity to the freeway and Walmart was convenient. Many thanks for your warm compliments, and we'd love to host you again.

"Excellent !!! Very nice !"

5
03/08/2017

This was a very nice place. The rooms look brand new. Very spacious. Clean. Comfortable beds. Huge tub in master bath & I mean HUGE ! Full size washer & dryer. Fireplace. Nice living room. Great kitchen. Very close to pool. Free shuttles to the Vegas strip. This was a top notch place. You will not be disappointed !

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Brock, You're kind words mean a lot. Thank you for staying with us on your recent trip to Las Vegas and sharing your experiences. We're glad to know that your room was cozy and comfortable and that you enjoyed the tub and fireplace. It's great that you made use of our shuttles to the strip; hopefully, you walked away a winner! We're also happy you made use of our pool and took advantage of our laundry facilities during your stay. Should you decide to try your luck in Vegas again, please stay with us at the Best Western Desert Villa Inn.

"Excellent staff!"

5
02/08/2017

We came upon this hotel during our travels and so glad we did! The staff at this hotel was so incredibly accommodating. Very knowledgeable of the area and extremely helpful whenever we had questions!!

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Sam, We're thrilled to hear that your impromptu stopover with us at Best Western Desert Villa Inn exceeded all expectations! Our staff appreciates your kind and thoughtful compliments, and we're glad we were able to give you some useful information for your trip. Thank you for taking the time to give us your encouraging words, and we'd love to host you again the next time your travels bring you this way.

"Just what we needed."

5
01/08/2017

Traveling from Iowa to California. After a long day of sightseeing, hiking & driving this hotel was just what we needed ! The check-in staff was very pleasant and made us feel quite welcome. The quality of room furnishings was great. Bed very comfortable and pillows adequately filled ! Thank you !

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Giving a much needed respite to adventurous travelers is what we do best at the Best Western Desert Villa Inn. We're very happy to be part of your epic trip! It is great to hear that you were able to rest in our cozy accommodations and get ready for another big day. Thank you for your wonderful review. If your travels bring you back this way, we would love another chance to deliver you an exceptional stay.

"Good hotel experience in Barstow"

5
29/07/2017

Check-in and check-out was efficiently done. Bed was super comfortable and breakfast was good and served in a very nice room. The counter space at the sink was enormous. Super appreciated as we spread out our bathroom and shower stuff. Will stay here again on our way home to Los Angeles from our various auto trip wanderings.

FrontDesk_GM, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Michael, Thank you for choosing Best Western Desert Villa Inn! It pleases us to hear that your experience with checking in and out was efficient and to your satisfaction. We're happy you found our accommodations clean and comfortable, and that the bathroom space met your needs. We also appreciate your positive comments about our breakfast area, and are glad that you were able to enjoy a good meal before continuing on with your wanderings! We look forward to having you back as our guest soon!

"Refreshing stay"

5
23/07/2017

Staying at the Best Western was very refreshing. After an exhausting week of work, I found the facilities to be very refreshing. In the morning I got up rested and ready for the remainder of my journey.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Thank you for your feedback. We are thrilled you enjoyed your stay at Best Western Desert Villa Inn. Knowing that you found your accommodations comfortable, got a good night's sleep, and awoke refreshed and ready for the day is important to us. Please come back and see us again the next time you're in our area. It would be our pleasure to welcome you back!

"Cute, charming and relaxing plus cool"

5
22/07/2017

A welcome reprieve from the heat of summer to unwind and chill out before continuing on my motorcycle trip. Hope, the office manager, welcomed me into the lobby with cold water plus helped me out of an embarrassing situation with my reservation. The room air was great, internet worked and suggestions of where\\to eat were most welcome. The room was quiet in-spite of nearby trains and Hwy traffic. There\\were even earplugs on the night stand to use.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Don, Thank you for making us a part of your trip; sounds like a lot of fun! We're happy that we could help you cool off, get connected, and you set up with some dining on the local scene. Hope is a rock star around here, and we are glad that she was able to accommodate you! It is also great to hear that you were able to rest easy in our quiet, comfortable accommodations. Should your journeys bring you back through the area, pay us another visit at the Best Western Desert Villa Inn!

"Not bad, but not great!"

3
22/07/2017

Beds were comfortable and a/c worked well. Heard loud noises at night and the shower knob did not work well. Needs a little up keep but all in all we were okay with it. We've been in much better Best Westerns.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Thank you for choosing us for your stay in Barstow! We appreciate you taking the time to write us a note. It is great to hear that your accommodations were a cool and comfortable reprieve from the desert heat! We are, however, sorry that issues with noise and maintenance made for a less than satisfactory experience. For our guests' convenience, we do provide some great earplugs to block out any extraneous noise. Guests are also encouraged to reach out to our front desk team with any issues they may encounter during their stay. We are glad that your stay, overall, was okay. During your next visit, we hope to provide you with an even better stay. See you soon!

"Clean, Comfortable, Convenient"

4
20/07/2017

This was just a place to stay on our way through California. I booked it on Booking.com, liked the rate and have always like Best Westerns. Check-in was a breeze and the Front Desk person was welcoming and helpful. I'd requested a first floor room and there were none available so I willing paid $10 more for the last handicapped room on the first floor. The room was clean and comfortable. It is right off the free and not far from a variety of restaurants. I'd definitely stay here again.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Ruth, We're pleased to hear that you found our hotel a clean, comfortable, and convenient place to stay on your road trip through California. Our staff appreciates you taking the time to tell us about your stay, and we're glad that we were able to meet your needs and accommodate you. Thanks for choosing Best Western Desert Villa Inn, and we'd love to host you again the next time your travels bring you this way!

"A Diamond in the Rough (Barstow)"

5
19/07/2017

What a great hotel in of all places Barstow CA. This hotel is a real diamond in the rough. They are doing a remodel of the exterior and it looks really great! The construction looks like it is almost done and it did not interfere with our stay in the least. The rooms were exceptionally nice with a big sofa to relax on. The beds and pillows very comfortable. The hotel is close to a freeway and they even provided ear plugs in the room which I did not need. The room was nice and quiet without them. I would have guessed this to be a Best Western Plus but the sign designates it as a Best Western... So I will give it a PLUS for my stay! Breakfast was really delicious with a large selection. Very nice stay for sure...

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Thank you for providing insight into your recent stay at Best Western Desert Villa Inn. We are beyond thrilled to know we offered the kind of stay you deserve and that even with the construction going on, you had a positive experience. Getting a good night's sleep while away from home is always necessary and we're glad that our accommodations met your needs and included all of the comfortable items needed to have a relaxing, peaceful environment. Wanting to give our guests a good breakfast to start the day is another amenity we want to get right, and we're delighted you appreciated the selection and could choose your favorite food. Come on back and see all of the fruits of our labor when our updates are finished. It would be our pleasure to welcome you back to our hotel soon!

"Desert Villa has it all"

5
16/07/2017

Awesome value, friendly/helpful staff. The breakfast buffet was the best we had anywhere! Pool was great and sooo clean. Room was spacious and they even give towels for the pool. There is a Walmart literally within walking distance.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Joseph, Your review made our day! We're absolutely thrilled that you had such an awesome experience with us at Best Western Desert Villa Inn. Our staff appreciates your compliments, and we're glad that you enjoyed our spacious rooms and great amenities. It sounds like you especially loved our breakfast! Thank you for staying with us at Desert Villa, and we would love to welcome you back the next time you're in town!

"Zion Trip"

5
05/07/2017

Hotel was as expected. Stayed here 27 years ago and had great experience both times. Some remodel construction but even with that it was a nice stay and we would stay here again. Close to freeway and train tracts but they were not an issue at all.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
We were glad to have you back! We do love our repeat guests, even if it has been 27 years! It is great to hear that you had a consistently pleasant experience and that you enjoyed our quiet, comfortable accommodations. We hope you enjoyed your trip to Zion. Come back again, and don't wait so long this time!

"Barstow"

3
03/07/2017

The hotel is undergoing renovations, not mentioned on website, construction equipment at all staircase. The room was very average along with the decor. Breakfast was very average and limited selections.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Bruce, Thank you for your review regarding your recent stay with us. As you noted, we are undergoing renovations and are excited for their competition to help enhance our guest's overall experience. We apologize if this caused any inconveniences for you during your stay. We appreciate your constructive feedback. Should your travels bring you back to the area, please come visit us again and see our improvements!

"Good experience"

4
30/06/2017

Spent the day there to stay out of 109 degree heat while on a cross country motorcycle trip overall good experience. Would recommend this place to a friend or stay again. Don't take a bus there. There was one that got stuck on the way out do to the way the road meets the parking lot. Then a uhaul tried it getting them both stuck. We were on bikes so it didn't effect us.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Thank you for choosing Best Western Desert Villa Inn. We are grateful for your positive feedback and our team is ecstatic that you would return for a stay with us and recommend us to others. We look forward to your next stay.

"Caution"

4
29/06/2017

The hotel was a nice place. But.. if you are a Bus, Large Truck, or RV, do not book this hotel! The exit dips down and the rear end of the vehicle WILL get stuck. The commercial bus got stuck, then we got stuck. Expect a heafty tow bill to get out. The traffic officer told us they pull about 2 a week from there. Beware!

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Tami, We appreciate the feedback regarding your recent stay at Best Western Desert Villa Inn. We are glad we met your needs and provided you with the accommodations, amenities, and service you deserve. We are sorry to hear that the exit to our facility caused challenges for your larger vehicle. We apologize for any inconvenience you encountered. We hope you'll stay with us again when you're in this area.

"Very hot day."

5
27/06/2017

Would stay again. They were doing some remolding of it, but was not causing us any problems. Very good staff at check in and check out. Also, breakfast was good along with great staff there. Alot of people using the pool. It is close to a freeway, but not to the point where it disturbed sleep.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Gary, We're glad that your first time with us at Best Western Desert Villa Inn impressed you! Our staff appreciates your thoughtful compliments, and we're delighted to have been of service during your stay. We do share a pool with the mobile home neighborhood next door, so on very hot days our pool is a popular spot to cool off. We're happy that you weren't disturbed by external noise from the freeway, but we understand that some guests may be lighter sleepers, so we provide complimentary ear plugs to ameliorate the noise. Thanks for choosing us at Best Western, and we look forward to welcoming you again!

"Very comfortable hotel!"

5
27/06/2017

Very comfortable hotel! I would stay here again, if the occasion ever arises. Hotel was doing some remodeling outside, was not disturbing in any way. The two ladies in the breakfast area were very accommodating. Made sure to get them a tip at our check out.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Patricia, What a great review! Thank you for sharing your feedback. We are in the process of redoing the outside of our building, so there is currently some construction on-site, but we are glad to hear that it did not cause you any inconvenience. Whether our guests are staying in Barstow or just traveling along Route 66, our team's goal is to provide a comfortable and affordable stay, and we are elated to hear that we did so for you. Thank you for recognizing our professional and dedicated staff as well. We hope your travels bring you back to Barstow and we will see you again!

"Nice but Pool Closed"

4
19/06/2017

Room, service and breakfast all good. Parking good. Location super. 110F and pool closed because broke lock......really! Apparently not much effort was put into fixing simple lock. Staff even joked about it. Not funny!

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Erich, We appreciate you taking your time to share your experience with us regarding your recent stay. We are absolutely delighted to hear that our accommodations and our staff exceeded your expectations and that you enjoyed our complimentary breakfast. We are sincerely sorry that you were not able to utilize our outdoor pool, but we are subject to mandated rules and regulations. Our maintenance team worked hard to get the pool opened to our guests as quickly and safely as possible. We hope you will consider staying with us again so that we can provide you an even better experience.

"Thank you Great Western"

5
10/06/2017

Very restful after a stressful time getting there. Breakfast outstanding. Great selection and service. Friendly personnel.Good location-very quite and walking distance to shopping. Recommend to anyone.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Howards, It certainly sounds like everything you experienced was top notch during your stay at Best Western Desert Villa Inn! We are so grateful you came back to tell us about it. It makes us happy to know you were able to kick back and relax after being a bit stressed out. That must have been a relief. It always pleases us to hear about how our property is in a convenient location for our guests. We certainly have shopping and dining close by and hope that you had access to every store that you were looking for. Our staff can't wait to see you again and we would love for you to bring your friends! Thanks again!

"Everytime I visit the South-West..."

4
07/06/2017

I end up in Barstow in a way. The motel fullfils all standards. It is clean, the bed is comfortable and we got a really good advice for dinner with a 10% discount. We where in a group of ten and everybody enjoyed the stay after a long day on the road.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Jörg, It was a pleasure having you stay with us at the Best Western Desert Villa Inn during your recent visit to Barstow. Our staff always strives to provide great value through fast and friendly service in clean and comfortable accommodations. We're happy to hear that we were able to deliver all of those things to you and the other members of your group. We hope that the next time you pass through Barstow, you will honor us with another stay. Thanks again.

"Best choice!"

5
05/06/2017

Traveling alone I was a little weary of staying in Barstow. This location was clean and very safe! The staff are very helpful and welcoming. Breakfast was delicious. The only place I'd stay in Barstow!

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Madison, We appreciate your kind feedback. Safety is very important to us at the Best Western Desert Villa Inn, and we're pleased to know this shows. Our friendly staff works hard to accommodate all our guests and ensure they have a lovely visit each and every time they stay with us. We would expect nothing less, and it's great to read this is what you experienced as well. It would be an honor to host you again when you are in Barstow, so please, come and enjoy our delicious breakfast again sometime soon!

"Trains, bugs and food poisoning"

3
05/06/2017

The staff is fantastic! Large, loud trains run every 5-7 minutes very near to the property. The door seals were in poor condition allowing noise, bugs and spiders access. The staff recommended Idle Spurs Steakhouse for dinner. Do not go there, both of us were poisoned by poorly handled food and we ended up extending our stay for another day and cutting our vacation short. Idle Spurs blamed it on everyone else but we did not eat anything since breakfast at 0630 and 4 hours after eating at Idle Spurs we both were "evacuating" from both ends for the next 36 hours...

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Thank you for letting us know about your recent stay. It is important to our staff that they provide assistance and dedicated customer service to our guests. We are pleased they could help you while you were here. There is nothing worse than becoming sick while on vacation, and we are so sorry to hear you weren't able to enjoy much of your time here because of feeling so unwell. We also apologize for any inconvenience you experienced because of our proximity to the railway. We advise our guests to take advantage of the available earplugs to help alleviate the noise level. We hope you'll stay with us again so you can enjoy a proper vacation soon!

"Worst stay at Best Western so far!"

1
31/05/2017

We checked in at 6pm the roaom was stuffy and hot. We turned the ac on promptly but the room did not cool down until 12am. There were guys above us grilling all the smoke was going down into our room. May I recommend that the permanent party folks be placed together. Thanks to other reviews they warned us about the train noise. The parking lot was congested difficult to park a truck towing our car. There was really no place to walk our dogs. The person next door decided to pack up at 2am, which made our dogs start barking. Finally got them settled then the guys upstairs woke up and started getting ready for work. It was a rough night for our family. I hope this place turns itself around. To go from a premier property where all the staff was amazing to this place was a shock.

"Great place to stay."

5
28/05/2017

Lexy, the front desk clerk, was a delight to work with. She knew her job, was helpful and above all, nice and friendly. I had many questions about local places to eat, tour and shop. Even though she was busy, when she could, she took time to fully explain the area's many offerings as well as directing me to the kiosk that held the pamphlets about the local attractions.

"Awful"

1
26/05/2017

This hotel is in an awful location. They place ear plugs on your night stand if that tells you anything. Paid over $100 for a room and the facility is not pleasant. The rooms are not clean, there was hair in the bathtub, the sheets weren't fresh, there were creepy people hanging outside near the office. Just not worth the money at all.

"Desert Villa Inn in Barstow"

4
26/05/2017

Desert Villa Best Western provides excellent value for location. Staff knows area, and can help with location of things to do and where to dine. They recommended a very good Italian restaurant that we enjoyed. We would recommend this motel for anyone planning to stay in Barstow, and would stay there again if the opportunity arises.

"Stranded in Barstow"

5
24/05/2017

When our car broke down in Barstow, Ca. we needed a place to stay over night while parts were obtained and repairs were done. We turned to Best Western and they came through like the great neighbors they have always been for us. Hotel was clean, modern, comfortable, and the desk staff were super. They responded to our needs with smiles, and the professional attitude that clearly let us know that we "mattered" to them and they "wanted" to help us. Nice room, good beds, very clean bathroom and a very good breakfast all helped to reduce the situation from crisis to "we can get through this". Very well done to all the staff that helped us out, and many, many thanks. Lance

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Lance, We are very sorry that your trip was slightly sidetracked when your car broke down, but we are delighted that we were able to reduce the stress and inconvenience you experienced with friendly customer service and comfortable accommodations! It is also nice to hear that our breakfast was able to provide a much needed positive start to your morning before you got back on the road. Again, we appreciate you allowing us to help you during your unplanned stop. Thank you for your excellent review, and we would love to host you for a more relaxing stay the next time you are in Barstow.

"Good Value"

4
23/05/2017

If road noise or the occasional train noise interrupts your sleep, do not stay in Barstow or use the hotel provided ear plugs. There are 2 major interstates and train tracks next to downtown. If you still decide to stay in Barstow, then the Best Western is a good value. It was undergoing renovations when we were there, but it was still well maintained, clean and comfortable. Steven at the front desk was friendly, but very professional and helpful.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Bruce, Thanks so much for offering such good advice for our future guests! Our location is ideal for traveling from a convenience perspective, and as you mentioned, we offer ear plugs to ensure our guests are not distracted by outside noise. We are looking forward to the completion of our outside renovations and are pleased to know that you did not suffer any inconvenience as a result of the work being done. We appreciate you for mentioning Steven's excellent service! He is a great asset to our team, and we will pass your compliments along. We are very pleased that you were comfortable and enjoyed the value of your stay. We look forward to seeing you again when your travels bring you back to Barstow! Thanks again for your great feedback and positive review.

"Calico"

5
17/05/2017

This trip was our first family trip. We took our grandkids to Calico and wanted to stay the night this Best Western Hotel was very clean, the rooms very clean, the staff in the check-in were very helpful they recommend us a Mexican restaurant to go celebrate my grandsons birthday, the food was excellent. The hotel offers breakfast, they had eggs, sausage, cereal, toast, fruit, bagels, waffles.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Elizabeth, What a fabulous place to take the grandkids on your first family trip together! We hope everyone had a great time at the old ghost town! Happy Belated Birthday to your grandson! We are really pleased that we suggested a dinner spot that was good for everyone. It is very excellent to know that you were all comfortable and pleased with our accommodations and friendly staff! Thank you! We hope that you have many fun family adventures planned for the future and that one of them will bring you back to Best Western Desert Villa Inn!

"Nice staff, filthy room"

1
17/05/2017

Please do yourself a favor and check the bedsheets before it is too late at night. The room I had was filthy and the sheets had been slept in obviously as evidenced by the hair and dirt. It was too late at night to change rooms. The hotel is not worth $70. I recommend you drive further or find another hotel.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Mark, Oh no! It seems your room was not properly serviced prior to your arrival. We are deeply sorry you had this experience at our property, and we wish you had notified our friendly staff of the issue. We understand you did not realize the problem until late at night, but we will always gladly find a solution, either by servicing your room and replacing all sheets or providing you another room. Again, we apologize for the condition of your room. We would consider it a great privilege to have the opportunity to provide you with the clean accommodations you expected and deserved.

"Bonus: The original "Del Taco" is close by!"

4
16/05/2017

Perfectly fine for an overnight stop on if you're on a road trip. Friendly staff, decent breakfast, dog friendly.Close by, the original Del Taco has all kinds of menu items found only at this location, such as the "Barstow Street Taco". One rather odd thing about this motel is that a mobile home park is directly adjacent ( MH Park residents must drive through motel parking lot to get to their homes) and the motel actually shares its' swimming pool with the Mobile Home Park.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Kathy, We are pleased to hear your comments after your recent stay with us at the Best Western Desert Villa Inn. Our staff knows the importance of friendly customer service, and we are happy to hear that they treated you well. As fellow taco lovers, we are big fans of the original Del Taco and your recommendation of the Barstow Street Taco is a great one! We hope you will choose to stay with us again on your next trip through the area. Surely, there are still menu options you haven't savored yet from the Del Taco.

"Great value"

5
15/05/2017

Our stays at several BW have been as good as could be expected. Staff like Jaymie at the Barstow BW are just icing on the cake. Professional, knowledgeable and a personality that makes you feel like old friends made ths BW one of the beast.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Ronnie, We're happy to hear that you were so pleased with your experience at the Best Western Desert Villa Inn Jaymie and the rest of our team take pride in helping you get exactly what you need to unwind during your stay. It's great to know that we stand out even among other Best Western locations. Next time you're passing through and want an excellent place to stay, please look us up again. We'll always be here to help you feel at home!

"Strange Hotel"

2
09/05/2017

We arrived all fine checking in then ants all over the bathroom crawling out of the sink drain got some repellent it seams to have done the trick. The A/C in the room appeared good until you shut the curtains all the cool air goes behind the curtains and cools the glass not the room obviously not thought thought through . Swimming pool dirty not fit yo swim in.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Thank you for sharing your recent experience with us. We apologize for the cleanliness issues that you encountered as well as the issue with our AC. We appreciate you taking the time to bring these to our attention, and we will notify our housekeeping and maintenance staff to resolve these issues as soon as possible. Thanks again for your valuable feedback, and we hope you will consider coming back and giving us a chance to change your perception.

"don't stay here"

1
04/05/2017

first room they tried to put us in had the air conditioner ripped out of the wall, and sitting on the floor, there were bug foggers scattered about the room, with dead cockroaches on the floor. not kidding.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Patrick, We are very sorry to learn of your negative experience at our hotel. Please accept our sincere apologies for the cleanliness issue that you encountered, as the upkeep of our rooms and comfort of our guests are top priorities for us. We will notify our maintenance and housekeeping staff immediately of your experience to ensure that the issues you encountered are resolved promptly and do not reoccur. It is our hope that you will consider staying with us again and giving us a chance to change your perception.

"An earned treat"

4
03/05/2017

Great room, nice colors, clean, rugs and furniture in good repair, fluffy towels, no sink leaks or cracked stained sink, lots of hot water, comfortable beds, good tv, AC/heater was not noisy, usual ammenities, great continental breakfast. One review noted noise from the interstate and trains. We did not find it bothersome and were able to sleep well. This person may not sleep well anywhere.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Kathleen, We greatly appreciate and value your feedback. Thank you so much for sharing all of your comments with us. We are glad you chose Best Western Desert Villa Inn during your recent trip to Barstow. It's even better to hear we were successful in delivering a clean, comfortable, most importantly, restful night. We are glad the noise did not bother you in any way. For another stay in a well-equipped room, come back to visit us! We hope to welcome you soon again!

"Well Done"

5
02/05/2017

Despite on-going refurbishing or other areas on hotel grounds we experienced no problems. High wind area that day made it a dusty stay. We were well-treated upon check-in and felt most welcome. We would stay there again if we were en-route through Barstow.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Richard, We're thrilled by your high rating of Best Western Desert Villa Inn! Thank you for pardoning our dust while we redo the outside of our building, and we're excited to see the finished product. First impressions are critical, and it's wonderful to hear you received a warm welcome when checking in. It is our hope that you enjoyed everything else about your stay as well. Many thanks for your warm recommendation, and it would be an honor to host you again.

"Great Hotel"

5
02/05/2017

From the moment I walked into lobby the guy at the front desk (Steven) was so extremely nice and helpful. I will definitely stay here again and recommend this hotel to friends and other family. Best Western never disappoints me.

FrontDesk_GM, General Manager at Best Western Plus Desert Villa Inn, responded to this review
Dear Sarah, We love to hear from our loyal Best Western guests and are happy knowing that our brand has served you well! It is great to know that you will be back to visit with us again and recommend us to your friends and family. That means a lot! We really appreciate you mentioning how much you enjoyed the kind and helpful service that you received from Steven and we will be sure to let him know! Thanks so much for offering us your feedback. We will be looking forward to your next visit!

"Great Place to Stay"

4
29/04/2017

Staff is very polite and friendly. Beautiful hotel room with a great breakfast! Good location and overall between a 8-9. Felt safe in the area the hotel was located. Rewards program is great. Will continue to stay at Best Westerns across the United States.

"Perfect for what we needed."

4
25/04/2017

Convenient to the 40 freeway. Easy parking and reasonably good buffet breakfast. Check in was a little slow but check out was efficient. Rooms are big enough for an overnight and are clean. TV was better than a Hyatt we stay at!

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear Dave, We appreciate you sharing your positive experience with us! It's nice to hear that our parking and location near I-40 was convenient for you. We regret any delay you experienced during check-in but are glad that checking out was an efficient process. It pleases us to know that our clean accommodations met your expectations and that you found our TV's to be superior in quality to others you've seen. We're happy to hear that our breakfast buffet was satisfactory as well. Thank you for choosing Best Western Desert Villa Inn, and we hope to see you again.

"Pet friendly too"

4
20/04/2017

We arrived in Barstow, CA on our last day of vacation, after camping, with no reservation and with a dog. We really liked the hotel and the pet fee was reasonable (less than a night at the kennel at home). The staff was very helpful and even had written directions to the attractions we wanted to see in town.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We are very pleased that we were able to accommodate you on your recent stop in Barstow! We understand that pit stops aren't always planned and that traveling with a four-legged companion can present challenges. We are so pleased that you all enjoyed your stay, felt it was a great value, and received great customer care! We hope your next camping trip will lead you our way again! Thank you for positive feedback.

"Desert Oasis"

4
18/04/2017

I found this hotel to be convenient to all highways in the area, and even though I 40 is right behind the hotel, I did not notice any noise problems. The hotel provides ear plugs for people with noise sensitivity.The hotel was clean. The staff was friendly and helpful. The breakfast had adequate choices, and the staff kept everything hot and plentiful.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear Norman, Thank you for taking the time to review your recent stay with us at Best Western Desert Villa Inn. It is wonderful to know that you found our property to be a desert oasis! Our staff appreciates your kind compliments and are happy to have been a helpful presence during your stay. We are glad that you enjoyed our clean accommodations and plentiful breakfast and that you found our hotel quiet despite our convenient location next to the interstate. Please stop by again soon

"It worked, clean and dry"

3
15/04/2017

Not in an area you'd expect but the Main Street is just around the corner. Clean room, nice service but curb appeal is a little less inviting. Close to I40, easy to get to. Swimming pool onsite. Staff offers restaurant recommendations and are nice and helpful.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking the time to leave us these comments. We appreciate all feedback from our guests. We pride ourselves on providing clean, comfortable accommodations and a great customer service. It is nice to know we're doing a good job. We agree that we need to pay attention to the outside of our building and although the curb appeal may not be much now, we are undergoing renovations to the outside of our building. We hope that you can come back in the future and see the new look!

"Overpriced"

3
12/04/2017

I got charged almost $140 for a $70 room in a complex that was under construction. Work trucks taking up parking, hookers strolling the parking lot, it was an interesting stay. I suggest going to the next two exits and looking for a better place.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for your recent review. We do apologize for the ongoing construction outside as we are updating our hotel. Our hope is that this renovation will be completed as quickly as possible. We can assure you that we maintain regular pricing and are sorry for any inconvenience that you encountered during this process. We welcome and appreciate all guest feedback. Given the opportunity, we hope that you will consider staying with us again and witness the various ways that we have improved.

"Nice clean rooms and friendly staff"

5
10/04/2017

Nice location, friendly staff, provided local information and recommendations. The rooms were spacious, pleasantly decorated, an older place but well kept. The beds were very comfortable, slept well that night.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Receiving your kind and positive review made our day! We're delighted to know that you enjoyed your spacious, attractive, well-maintained accommodations. It's great that our comfortable bed helped you sleep well, too. We pride ourselves on our knowledgeable and friendly staff. They'll be pleased to hear how much you appreciated their assistance. Many thanks for your warm compliments, and we'd be honored to host you again.

"Easy access from the freeway to the Hotel"

3
10/04/2017

The hotel is under construction in some places & is next across from a Train yard, otherwise, for the cost, it is a good place to stay. The laundry is upstairs otherwise the office staff is friendly. It is easy to get on & off the interstate. we stayed twice as it was on the way to & from our destination.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear Pam, Taking the time to share your comments with us is greatly appreciated. We strive to provide our guests with friendly service and good value. It's wonderful to know that we met your expectations in those regards. We apologize for any noise you experienced and hope that the provided earplugs helped alleviate nearby train sounds. Thank you for your patience while we undergo construction. However, we're pleased that our location near the interstate was convenient for your needs. We value your feedback and would love to host you again when construction is complete, so you can witness the improvements.

"Great staff and stay"

5
10/04/2017

The staff is very friendly and helpful. Went above and beyond! Room very comfortable! Slept like a rock. Breakfast was good. Steve and Hope at the Front Desk super friendly and helpful! Would stay here again.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear Louise, You have paid us the greatest compliment by saying you'd come back and see us again. We're pleased to hear that our front desk team was so wonderful to work with. We'll let Steve and Hope know they made a lasting impression on you, it will make their day. So glad you got a good night's sleep in your comfy room, it makes all the difference while traveling. We can not wait to see you again!

"Best Western"

5
09/04/2017

This was probably the Best Western we have been guests, they are very friendly and helpful to their guests prompt and very attentive. Every employee there was friendly and willing to help and actually seemed happy to work there. We would highly recommend this Best Western.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear Johnny, Thank you for being a loyal Best Western customer. We're delighted to read your kind feedback. We appreciate your compliments, and we're delighted you had a good stay with us. It sounds like everyone treated you well and gave you stellar service. Our team members love our hotel and coming to work every day, thank you for noticing. Please tell all your friends about us and come back soon! Happy travels!

"a nice place to stat"

4
27/11/2016

this is a very nice place to stay. the staff very nice, and everyone friendly. they are also pet friendly.i had my (boss) with me , she is a chiua-shitzu mix. they have treats for the pups and are extremely nice.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for choosing Best Western Desert Villa Inn during your recent visit. We are thrilled to hear we successfully accommodated you and your furry friend. Your compliments to our helpful staff members will be passed along. We hope to welcome you back the next time you find yourself in the area.

"Barstow night"

4
20/11/2016

Travelling to visit family and wanted to get a head start in leaving LA , stopped in Barstow B/W to cut down travel time great place to stay did not even consider another brand of hotel Everything was has expected from B/W , which is why I stay there

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Knowing that we were able to fulfill your expectations and provide you with the comfort you were seeking, brightens our day. We take great pride in the efforts our staff members perform to ensure each guest finds everything they may need during their stay. We will continue to live up to our brand name in the hopes of having the privilege of hosting you again in the near future. Thank you for the compliments and happy travels!

"So-so"

3
19/11/2016

You know when they provide you with earplugs, that you're in for some noise. Such was the case. It wasn't dreadful, but it was there. The room I had was dark and OK, but not that inviting. The staff were nice enough, but not particularly polished.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Kaardiner - Thank you for taking a moment to offer feedback from your recent stay with us. We are happy to hear that you appreciated the friendliness of our staff and we will share your feedback with them so that we can continue to polish and improve our service level. Although we can not control the noise that is generated from the train nearby, we do everything we can to make sure our guests are comfortable, so we are happy to know that this did not ruin your stay with us. We hope that you will give us another opportunity in the future to provide you with a great room & stay. Thanks again for your review.

"A great place to break the journey"

4
18/11/2016

Stayed there several times; not plush but comfortable & supplies all you need at a good price. Good breakfast but don't expect it to be up to the standard of a high quality British B&B. The regular train movements might be a problem for some, especially if your room's that end of the site, but for us it wasn't a problem & if anything added to the interest of the occasion. We'd stay there again anytime without question. The air conditioning units are a bit noisy but it was cool enough during our stay for them to be switched off at bedtime.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Trevor - We are always delighted to welcome guests back to our property, and we appreciate you taking the time to provide your feedback. We are happy to know that our hotel is able to meet your traveling needs and excited to read that you find the overall experience to be a good value for travelers. Thank you again for your review and we can't wait to welcome you back again soon.

"Perfect for our purposes"

5
15/11/2016

This particular property location served our purposes very well for location. All of the staff, from check-in, to during our stay, to the breakfast staff were all very friendly, helpful, informative, and work hard.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Boyd, We are grateful for your recognition of the friendly service our team provided throughout your stay. It pleases us to know our location also delivered the convenience you were seeking during your visit. Should you be traveling through the area again, we hope to have the opportunity to host you once more.

"Excellent location; a little noisy"

5
09/11/2016

I needed a place to crash for the night as I headed though California headed east towards Arizona, and decided on Barstow. As it was rather late when I stopped, the Best Western was one of the few places in town that still had occupancy. I've always loved Best Westerns, and this one lived up to the chain's quality standards. New furniture, paint and fixtures all around and gracious staff. Now, the hotel did have one small problem, and that was its location wedged between I-40 and the railroad tracks across the street. Happily, though, the staff made sure that each room had complementary foam earplugs! Kudos, guys!

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We are glad you found us during your late travels! As you mentioned, our location near the train can sometimes be cause for unprecedented noise and therefore, we accommodate the needs of our guests as best we can with earplugs. We appreciate your recognition of our attention to this detail. Thank you for trusting the Best Western brand to deliver the standard of cleanliness and comfort you seek during your travels. We would love to welcome you back during your next travels through the area.

"Good "

5
06/11/2016

We were very comfortable in this hotel and found it was very clean . The room was pleasant but a little on the small side considering it was a suite but it was fine for us . Staff were very pleasant and helpful. Would definitely recommend .

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Glad to hear you had an enjoyable stay in our accommodations. Thank you for sharing your compliments in regards to the pleasant service you received during your stay. We will be sure to pass along your comments and encourage our staff to keep up the great work! We are also happy to know you enjoyed our standard for cleanliness. It is an honor to receive your high recommendation and we hope this also means we will have the privilege of hosting you again!

"Lovely hotel, helpful staff but slightly noisy room"

4
06/11/2016

We stayed at the Barstow Best Western Desert Villa Inn for one night as part of our Route 66 adventure. The hotel was very popular with people on their adventures and had a large parking area, right off the main highway. Steven, the check-in clerk, was very helpful and suggested a number of places for dinner, and provided other useful information too. The room, 106, was sizeable and very comfortable for our short stay. The only downside was the noise from the trains which ran through the night. The railroad is just over East Main Street. We did note that the hotel provided earplugs in our room! Breakfast was in a nice area just off the lobby, with a great selection of hot and cold goodies.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
It was a pleasure providing you with a comfortable stay in our spacious, well equipped rooms. Thank you for sharing your comments with us in regards to your recent stay. We will be sure to congratulate Steven on his wonderful service and use your compliments as encouragement for the rest of our team. We are glad you enjoyed the selection of breakfast items as well as our thoughtful detail of providing earplugs. Despite the trains, we hope you were able to get a restful night's sleep. Should you be in the area again, we hope you pay us another visit as we would love to welcome you back!

"Best Western Trip"

5
26/10/2016

We had excellent rooms all the way from California to Texas. The staff is each of the hotels were very nice and directed us to eating places and stores that we needed to visit. All the rooms were very clean and there was no renovations going on and what they said was available at each facility was available. The grounds were also very clean and well maintained.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We are so happy to hear that our brand, throughout California to Texas, successfully delivered the comfort and cleanliness you expected. Thank you for sharing your compliments with us. We hope you enjoyed your travelling experience. Our team was happy to be a part of creating a clean and updated place to stay. Should you be in the area again, we hope you continue to trust the Best Western brand and stop by for another visit.

"great night"

5
24/10/2016

This hotel stay was super. If you want a restful night and hot breakfast this is the place. The room was clean, comfortable and everything worked. The staff was great, the food was hot and always available even with a full room of guests. Freeway access was very easy and close.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Karen, We are extremely pleased to hear we successfully provided you with the accommodations you were expecting. It is great to know you enjoyed your clean and comfortable room, as well as our tasty breakfast options. Our team works very hard each day to ensure all guests are happy with their stay. We appreciate your recognition and your compliments. It would be wonderful to host you again during any further travels through Barstow!

"Great hotel"

5
21/10/2016

Stopped over in this hotel for one night. Rooms were clean and comfortable. Breakfast was great, large selection and very friendly staff. Close to a railway line and main road but noise wasn't a problem.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We can't thank you enough for leaving positive feedback from your recent stay! We are very happy to hear that your room was clean and comfortable, and that you were able to enjoy a good night's rest during your stay. We are also delighted to hear that our staff and breakfast selection helped provide a positive experience. Thank you again for your positive review and we hope that you will visit us again the next time you are in Barstow.

"BW Desert Villa Inn"

5
21/10/2016

Really great hotel. Only spent one night but breakfast and service were excellent. Everything we needed was available. Have an ice machine which is great for adding ice to cooler. Close to places to eat and gas up before continuing your trip.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Vernon - It is great to read your positive feedback from your stay. We are glad that our location, breakfast and service were able to make your night with us excellent. We hope that you will come back and stay with us for longer next time and again thank you for your kind feedback.

"Very comfortable."

4
20/10/2016

We stopped at the Best Western on our way through travelling from Vegas to LA. We did not have a reservation. Check in was easy. The staff were very friendly. Room was a good size. We had a room with 2 queen beds. The only draw backs about the room were - the lighting in the room was poor, and the pillows were uncomfortable (this is a personal choice though). Breakfast was included in the rate and this was great. Overall a good stop. Would stay here again if returning to the area.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Our goal for each guest, is that we do everything we can to make their travels easy and comfortable. We are very pleased to know that our staff and check-in process were able to quickly and conveniently allow you to kick up your feet and begin relaxing in your room. We appreciate your feedback on the lighting and pillows and we will review these comments to see how we can improve. We are also glad that you were able to enjoy our breakfast in the morning before you got back on the road. We truly appreciate you taking the time to provide your positive feedback, and we look forward to seeing you again the next time you are in town.

"fair accomodations"

3
19/10/2016

CONS = Beds not very comfortable. Lots of noise from I-40 and RR tracks at night. PROS = nice staff, good free breakfast, clean room. It was late in the eve and I found this through my iPhone. Door on the room had a 1/4 inch gap which allowed allot of road noise in the room, making it hard to sleep. Bed seemed old too and worn-out.. Not very comfortable.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Sean, We are grateful for the chance you gave us to deliver clean and convenient accommodations. Thank you for choosing Best Western Desert Villa Inn during your late travels. We apologize that you did not find the comfort you were seeking in our beds, though we hope you are still willing to give us another chance as we offer a variety of rooms with different beds. We understand that our location near the train can lead to some unprecedented noise and therefore, each room is equipped with ear plugs to help assist guests in getting the restful sleep they desire. We appreciate your compliments to our breakfast and we hope you will come back to visit us again, should your travels bring you through the area.

"Route 66"

3
11/10/2016

This hotel is ok. Dated. Smack dab between a freeway and train track it is surprisingly quiet in our room. This is not a BW plus. Employees were very helpful. Close to the rt 66 areaBarstow. We explored the railway museum(only open Friday, Sat, Sun) and the Harvey house. There is a special NASA Exhibit there for 6 months. Pretty cool.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Comments from our guests are considered learning opportunities as they give us the chance to understand our guests better. We are pleased to hear our staff treated you with friendly professionalism throughout your stay. It sounds like you had the chance to take advantage of our location, convenient to various attractions and entertainments in the area. Although you enjoyed various aspects of your stay, we wish we had delivered an even better experience. It is our hope that you will choose to stay with us again, so we can provide you with a more typical stay.

"Excellent quality with and extremely good restaurant"

5
11/10/2016

The restaurant at this location is astounding. If you add an extra $10.00 to your room fee you get a $20.00 voucher for the restaurant, this is well worth it. The fitness room is small but well stocked with equipment that is fairly new and in good working order. The outdoor pool is very nice.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
David, Your feedback is extremely appreciated! Thank you for taking a moment to share your positive experience with us. We are glad you found great value in our accommodations, especially when including the tasty breakfast option. It sounds like you had the chance to take advantage of our various amenities such as our exercising facilities as well as the pool. We would love to welcome you back during your next visit to the area! Thanks again!

"Wonderful Staff"

4
09/10/2016

The check in was pleasant. I was offered a 10% discount at three restaurants with my BW key. The room was nice and the bed comfortable. Only issue was hair on the shower walls. I like parking in front of my room.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Comments like yours are extremely appreciated as they encourage us to keep up the great work we do! It was a pleasure to deliver the comfortable accommodations you were expecting as well as the excellent service. Nonetheless, we apologize that your stay was anything less than perfect. Had you notified us of the hair in the shower, we would have sent one of our helpful staff members to make sure everything was spotless, as it should be. Thank you for sharing your comments with us. We are excited for any future opportunities to deliver another comfortable stay.

"Best Western Desert Villa Inn, Barstow, CALIFORNIA"

5
06/10/2016

Great place to stay, pleasant staff, very comfortable beds, very easy access off the interstate, nice pool area, restaurants and other services close by. Very motorcycle friendly and accommodating. I have stayed there many times and will definitely stay again. It was easy to make the reservation and quick, easy check out. There is a nice choice of a hot or cold breakfast with good coffee and other beverages if you prefer.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear Dave, Thank you for taking the time to provide your review. We are excited to hear you enjoyed all aspects of your stay with us. Returning guests pay us the greatest compliment by continuing to choose our property. We thank you for your loyalty and we look forward to welcoming you back the next time you are in the area.

"happy"

4
06/10/2016

had been in Barstow many times but had never seen the best western prior to this, was surprised it looked so new. built in 1984. we were pleased with all aspects of this hotel and would stay again, the breakfast was good and we were taken care of very well.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear James, Thank you for taking a moment to provide your positive review. We are very happy you found us and enjoyed your stay. It is wonderful to hear you appreciated our customer service and breakfast. It would be our honor to host you again during your next visit.

"Good value and nice people"

5
06/10/2016

The workers at this hotel were very pleasant and helpful, there breakfast was very good. Its a nice clean place. Can't go wrong w/this choice. We asked for a place to have dinner and they suggested a very nice place and we enjoyed it very much. Our stay was only one night but it was a good choice.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you very much for taking the time to leave such positive feedback. We value our staff very much, and we are always happy to hear that our guests appreciate them too. Glad to know that they we are able to recommend some nice places in town to make your night in Barstow more enjoyable. In addition, it is nice to hear that you all were able to enjoy our free breakfast before you all left in the morning. Thank you again for your review and we look forward to hosting you the next time you are in town.

"Friendly staff"

4
29/09/2016

Hotel is very near the East Main st exit off I 40. Front desk staff very helpful and willing to provide directions to anything in town. Nice pool and good breakfast included in a very low price. Rooms are basic but clean and quiet.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Larry, We really appreciate you taking the time to share your encouraging words with us. We are glad you found great valued in our accommodations and amenities. Thank you for choosing Best Western Desert Villa Inn. For your next travels through the area, we hope you stay with us again to enjoy some more friendly service and clean rooms.

"GO AHEAD, SPOIL ME"

5
26/09/2016

Many of my travels to the Southwest from the San Francisco Bay Area are staged with a layover in Barstow, about as far as I want to drive in a single day, and it's perfectly situated on I-40, which most roadies know as "Route 66, the Mother Road". From the moment I walked in the lobby, I knew I was going to be taken care of, two people are on the desk, no waiting, thank you, and when that's done you might be asked if you need anything else, just ask. This is a large scale operation, over my several stays, I have always seen a well maintained property, it takes serious commitment by all staff to hold to that standard. Consequently I find myself relaxing, no matter how long the drive, in anticipation of my comfortable bed and a good night's rest. I've stayed in several of the rooms, all have been good experiences. I sleep soundly, maybe a locomotive pulling into town is not as disturbing to me, but if you are a light-sleeper, earplugs are provided for your use. With good reason breakfast the next morning is a big plus. The staff in the breakfast room are attentive to their guests, keeping the chafing dishes full, and when they're not doing refills, they are picking up behind you, wiping down the counters and tables continuously. You don't have to worry about cleanliness no matter how busy the room is. Personally I like to see someone is taking care of the breakfast room, the meal, etc., continuously, call me fussy, but food service is all about sanitation, right? No worries here. All of these are good reasons for me to feel this is a good fit, and yes, I am spoiled, good for you, BW Desert Villa Inn!

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Having guests, like you, that continuously choose to stay in our accommodations, is an honor and privilege. We are delighted to learn that, time after time, we have been able to deliver a wonderful experience to you. Cleanliness and superb service are priorities to us here at Best Western Desert Villa Inn, and we are glad it shows through our hard work. Thank you for taking the time to share your detailed review with us. We really appreciate all of your feedback and will strive to continue providing all the wonderful things you mentioned, including a tasty breakfast and comfortable beds! We look forward to your return.

"hegazy"

5
25/09/2016

The hotel was clean and well presented. The hotel staff were friendly. I didn't have time to try the pool or excercise room. The only criticism is that the hotel is near to a train track which is used throughout the night so may disturb light sleepers Barstow is a railroad town and this hotel is directly across the highway from the railroad tracks. Railroad traffic is unceasing day and night. The hotel provides ear plugs and does everything they can to ameliorate the noise from the trains. But, Barstow is a railroad town, and sometimes you have to take the good with the bad. Breakfast was good. Check-in was friendly and efficient. Rooms were clean. We were tired and we were glad they were there.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for your feedback. We are glad you agree with some of our previous guests in your assessment of our accommodations. We welcome you back any time.

"May not suit long stayers"

4
24/09/2016

The hotel was clean and well presented. The hotel staff were friendly. I didn't have time to try the pool or excercise room. The only criticism is that the hotel is near to a train track which is used throughout the night so may disturb light sleepers

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
It was a pleasure delivering a comfortable and pleasant stay with us. Thank you for taking a moment to share your review with us. We are happy to hear you enjoyed the presentation of our accommodations. It is too bad you did not have the chance to take advantage of our various amenities, included the pool and exercise room. We hope you come back to visit us and get the chance to try them out. In regards to your complaint, we are aware of the noise level in the area and we do everything we can to ensure our guests still get a good night's rest. Ear plugs are provided in our rooms for guests that are light sleepers. Thank you again for your feedback and we hope to see you soon!

"Railroad Town Inn"

3
22/09/2016

Barstow is a railroad town and this hotel is directly across the highway from the railroad tracks. Railroad traffic is unceasing day and night. The hotel provides ear plugs and does everything they can to ameliorate the noise from the trains. But, Barstow is a railroad town, and sometimes you have to take the good with the bad. Breakfast was good. Check-in was friendly and efficient. Rooms were clean. We were tired and we were glad they were there.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear Darrel, We thank you for taking a moment to provide your thorough review. We are happy to have been there when you needed us. More importantly, we are glad you were pleased with all aspects of your stay despite the train noise. Thanks again for your feedback. We hope you will stay with us the next time you are in the area.

"Enjoyable Night at the Best Western Desert Villa Inn"

4
20/09/2016

We had a nice one night at the Best Western in Barstow. We had a very nice king size room with a comfortable bed, sitting area (couch, chair), and a nice coffee maker/microwave/refrigerator bar unit. We also had a good TV with lots of TV stations and good reception. Internet speed is good and free. There is a picture of Route 66 in the room and I thought it was a nice touch that the air conditioning unit was set to "66" degrees too. Just perfect for sleeping. Bathroom was fine. It had a separate room for the toilet/shower and the other area had the sink and closet area. We found the sleep quality peaceful and good. There is some trains nearby - but really did not even know they were there except for the fact that they leave some ear plugs in the room for use for the more sensitive guests. This is a nice touch. There is a swimming pool here that looked inviting, although since we arrived later, did not enjoy this time. Perhaps on a future stay. The continental breakfast is good with a variety of cold and hot items. For hot they had scrambled eggs, sausage, biscuits and gravy and make your own pancakes, etc. For cold, yogurt, boiled eggs, bakery items, juice, coffee, and so forth. So its a good way to start the day. It was also nice that the TV was set to the weather channel as there is some rain/thunderstorms moving through and it was good to see the weather map. Staff is delightful. The rates at this Best Western are very reasonable and value is high given the rate. Parking is free.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We are honored that you chose Best Western Desert Villa Inn during your recent travels through the area. Thank you for sharing your detailed comments with us. Although you did not need the ear plugs, we are happy you appreciated our thoughtfulness in providing them for our guests. We are also thrilled you enjoyed our well-equipped accommodations and complimentary breakfast! We strive to provide great value at an affordable rate. It is extremely rewarding to hear we accomplished this during your stay with us. Thank you again for all of your feedback and we hope to see you again soon!

"Wonderful place"

5
20/09/2016

Everything here was better than expected....from the nicest desk clerks, clean spacious room, great outdoor pool, plenty of parking & great value. We stayed in one of their suites which had a bar sink next to refrigerator & the couch was very comfortable. Highly recommend this place.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
It was a pleasure providing you with a stay that surpassed your expectations. Thank you for sharing all of your positive comments with us. We appreciate your recognition of our friendly desk clerks and are happy to hear you enjoyed all aspects of our accommodations. We cannot wait to see you again in the future !

"Stay at Best Westren"

4
18/09/2016

The stay was very nice. We had all we needed and the service was satisfactory. We slept well and room was clean. Other guests were friendly so made our stay more comfortable. Breakfast was good and dinning room was clean>

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for trusting Best Western Barstow during your recent travels. We are happy we successfully provided you with clean and comfortable accommodations, paired with satisfactory customer service. We appreciate your compliments to our breakfast selection and are glad that all other guests were friendly as well. It would be a pleasure to host you again the next time you are in the area.

"Great Location"

5
15/09/2016

I was traveling across California to Sedona, Barstow was my 1/2 point. This Best Western was right off the freeway. Food nearby, service nearby, easy parking, pool, free wi-fi, breakfast. Highly recommend staying here.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We cannot thank you enough for your wonderful review and we hope you had a great trip. We are thrilled you were satisfied with all aspects of your stay with us. We thank you for your recommendation and we hope to welcome you back in the future.

"friendly service"

4
12/09/2016

I was traveling with my mother who required extra help and everyone was very pleasant and willing to help in any way. The room was very nice, lots of room, and very clean. i would stay at best western again.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Our team is dedicated to accommodating our guests and all of their needs. We are glad we were able to help you and your mother while staying with us. We appreciate all of your kind compliments and are happy you found our rooms to be spacious, clean and comfortable! We look forward to continuing to provide you with everything you need, during your next visit!

"Mrs B. Donahue"

4
11/09/2016

I stay at this Best Western in Barstow, CA every year for the past 4 years because of its proximity to the people I visit and the freeway. It provides breakfast which is okay for short periods of stay, about 2-4 nights. Compared to some Best Western Inns like the one in Clairmonte Mesa in San Diego, value for money, the Desert Inn in Barstow is great.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Returning guests pay us the greatest compliment by continuing to choose our property. Thank you for notifying us of your recent experience. We were happy to provide you with a convenient location at a great value while visiting our area. We thank you for your loyalty and we look forward to welcoming you back next year.

"great hotel in a so-so town"

5
11/09/2016

great staff, great hotel, great room; a diamond in the rough. the room was updated, internet was fast and the television was great. The bathroom/toilet is a little bit small, but it is detached so it's not that big of a deal for me...i don't camp out in there :)

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for all of your kind compliments! We are thrilled you found our accommodations to be more than satisfactory. Although you enjoyed most aspects of our updated rooms, we are sorry you felt the bathrooms could be bigger. We will continue to polish our property so we can shine brighter during your next visit. Thanks again for the encouraging review!

"Broke Down Car"

5
07/09/2016

I booked 2 rooms for my stay as I was helping a friend whose car had broke down. I booked the rooms, my friend who arrived several hours before me had no trouble getting her room before I arrived which was nice since both rooms were in my name. The grounds were very clean, the rooms were really nice and clean and the staff were over the top nice, friendly and extremely helpful I would definitely stay here again and would not hesitate to recommend this location to anyone traveling to/thru Barstow, CA.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
What a wonderful review to read! We appreciate all of your kind compliments and thank you for choosing Best Western Desert Villa Inn. While we wish you had come to visit us under better circumstances, we are glad we were able to provide you and your friend with clean and comfortable accommodations. Your feedback in regards to our staff will be passed along to ensure they keep up the great work they do. We are always happy to help! Thank you for your recommendation to future travelers! It would be a pleasure to accommodate you again, should your travels bring you back to the area!

"no worrys"

5
07/09/2016

Stayed here 3 nights most pleasant and helpful room clean comfortable. All queries regarding stay and sightseeing were handled very well Sudden change of planes no worries room cancelled and rebooked. most satisfied with all round aspects of our stay here

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
It is wonderful to hear you were pleased with our accommodations during your recent stay. Thank you for taking the time to share your thoughts with us in regards to our clean and comfortable rooms. Our team is always willing to assist our guests in any way they can and we are happy to hear they were able to sort our any problems with your reservations. We would love to host you again during your next travels to the area!

"Only Place to Stay in Barstow"

4
04/09/2016

I was pleasantly surprised by this Best Western. They rooms are nicely updated. The beds are comfortable, and the shower was awesome. In fact, we are going to try to find that shower head for our home. People have complained about the trains, you could barely hear them, so this is a non-issue. The clerk was very friendly. Our room was quiet. When I travel through Barstow again, this will be the only place I would stay.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Dear Sarah, We appreciate your positive feedback and endorsement of our hotel. We always love to hear that we are able to surprise and delight our guests. We are very glad to know that your room and stay were comfortable and quiet, and to read about how much you enjoyed the shower. Thank you again for your positive comments, and we look forward to seeing you again the next time you are in Barstow.

"Excellent, very courtious people, very good Breakfast Bar!"

5
01/09/2016

This was a very friendly hotel, the people very extremely helpful in what we needed to know , very clean rooms and a great breakfast bar!every one was really helpful in planning our trip to Santa Monica!

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you, Thomas for your very kind and positive feedback. We are very happy to hear that you enjoyed your room and our breakfast bar. We are also glad that we were able to help you successfully plan your trip to Santa Monica and hope to see you again the next time you are in town!

"Surprisingly Enjoyable"

5
28/08/2016

The location is right off the highway so some light sleepers may need the ear plugs that were conveniently left on the night stand. However, I slept well. The bed was comfortable and the room was large. It had a microwave oven, refrigerator, table, chairs, sofa, good shower, even a wet bar and closet. The staff was welcoming and helpful with food recommendations and I found this hotel a great value.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you, Regina for all of your kind words! We are happy to hear you were able to get a restful night's sleep in our comfortable accommodations. As you mentioned, our convenient location is right off of the highway, which can sometimes lead to noise at night. We keep this in mind when preparing our accommodations for our guests and provide the ear plugs so no one is disturbed. We would love to host you again during your next travels through the area and look forward to providing you with another comfortable, well-appointed stay.

"Good basic hotel"

5
22/08/2016

The hotel had good internet and the AC was on when I entered the room. Nice that was on because of the heat. Staff was helpful and this was a good place to stay. Easy access to freeway and decent places to eat wthin walking, or a few minutes of driving.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
It is wonderful to hear you enjoyed our conveniently located accommodations! Thank you for taking the time to share your complimentary feedback with us. We are thrilled our staff was able to help in providing you with great service. Glad you were able to cool off in our clean and comfortable room while taking advantage of our high speed internet. Come back to visit us during your next trip to Barstow!

"Positive"

4
09/08/2016

Great little place and location. Amazing breakfast with great variety of fresh quality food. Rooms could use some updating but very clean otherwise. Now the staff is 5 star all the way around. Keep up the friendliness! Will definitely stay there again.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
On behalf of all of our hard working staff, we thank you for your kind compliments! We appreciate you taking the time to share your positive feedback! We will continue providing the wonderful service you experienced during your stay and hope to get the privilege of seeing you again! Hope to see you soon and we look forward to fulfilling all of your needs with our comfortable accommodations and amazing breakfast!

"Good BW in a dicey location"

4
06/08/2016

This property is freeway/railroad adjacent, but, believe it or not, one pair of earplugs is provided for guests less dog-tired than us. Fairly close to a variety of dining options and a gas station, with easy freeway access. The fridge has a freezer, but there's no in-room safe. The breakfast is better than the Placerville, CA BW, not quite as good as the Tempe, AZ BW. The staff is friendly. We stayed there twice, going and coming, which obviously indicates that we were quite pleased with the place..

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you Liv! We always love to hear that our guests enjoyed their time with us. Our goal is to make every guest experience great, and there is no better testament to that then when they come back to visit. We appreciate that with all the options out there, that you chose to stay with us during both legs of your trip. Thanks again for taking the time to let us know about your stay and we hope to see you again soon!

"Not My Cup of Tea"

2
03/08/2016

When we rolled into the parking lot of the BW Desert Inn, the first thing I noticed was four or five construction type vehicles. Not a bad thing but an observation that the property caters to people who work outdoors. I was once one of those people. The next thing I noticed was a young male (late teens/early 20s) in a sleeveless undershirt riding a bicycle back and forth through parking area with a cell phone to his ear. He looked like he was casing the property. Maybe not but that's what came to mind at the time. Adding to that impression were signs posted that said "Not Responsible for personal injury, loss or damage to vehicle contents, etc". Another sign said something about 'cameras monitoring the property and if damage to property.....violators will be prosecuted' or something to that effect. Not exactly the warm and fuzzy reception one would hope for. Smoking rooms are available. Also not a bad thing if you're a smoker but if you're not and your room is adjacent to a room where smoked is permitted like ours was, the smoke drifted under the adjoining door into our room. Yuk! The room appeared to be clean. The mattress or mattress cover on my bed was lumpy and uncomfortable. The bathroom door squeaked loudly if moved a fraction of an inch so if you go to the bathroom in the middle of the night, your spouse/partner will undoubtedly share the experience. What's bothersome is a squeaky door is such an easy fix (LPS, WD40) yet it clearly has been ignored by housekeeping. The breakfast was fine. Standard BW stuff. Unfortunately, an OK breakfast isn't enough to bring me back to this property.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your recent feedback as it helps us understand how to better serve you and other guests in the future. We apologize that you did not feel the warm welcome you expected upon arrival. Our posted signs are there to help protect our guests and their belongings. Guest satisfaction is a priority to us and we are saddened that we did not meet your expectations. We encourage you to notify us of any issues you have during any future stays so that our helpful staff can find a solution. We would be honored if you gave us another chance to provide you with the accommodations you deserve and were searching for. Thanks again and we hope to see you again.

"Oh, the SMELL!"

3
03/08/2016

I wouldn't recommend this place unless you have a love for trains and people coming in all hours of the night and early morning. The morning air is odiferous. It wasn't a good experience...Unless you need a place to crash, keep going down the road. #nevergothere

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Guest feedback is always appreciated as it presents an opportunity to continually improve upon our accommodations. Thank you for taking the time to share your insights. We are very sorry to hear you did not fully enjoy your stay with us. We encourage our guests to notify us of any issues they have while staying with us so that our helpful staff may find a solution. It would be a privilege to be given the opportunity to provide you with an exceptional stay. Thanks again for the feedback.

"2016 UPDATE: Freshly Renovated and Now TOP NOTCH!"

5
31/07/2016

I visited and reviewed the BW Desert Villa a year ago. I just returned 3 days ago and I am happy to report that the property is freshly renovated! The rooms now all feature clean, disinfected wrapped remote controls, brand new bathroom fixtures, new bedding, etc. Most importantly: better noise insulation! My room was A+ and quiet! Happy to return on my next tour!

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We are honored that you decided to stay at Best Western Desert Villa Inn again during your most recent visit. Thank you for again sharing your feedback and comments with us so we can continually work on improving all aspects. We are glad to hear you enjoyed our renovated rooms and bathrooms. It will be a pleasure to see you on your next tour and we look forward to providing you with an even better stay than the last!

"They don't honor room requests"

1
31/07/2016

My husband is mildly disabled and has a hard time with stairs. Knowing this place doesn't have an elevator, we requested a ground floor room. It was not honored. No thanks to them our 33 day road trip is off to a lousy start. :'(

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your feedback of your recent stay. We are deeply sorry to hear we were not able to accommodate you and your husband. We apologize that your road trip is not off to the best start and we sincerely hope it only gets better. Again, we apologize for any miscommunication that may have occurred in booking your room and we hope you found everything else to be clean and comfortable. Happy travels!

"PLEASANTLY SURPRISED WOULD STAY AGAIN"

4
24/07/2016

Staff from check-in to breakfast room always smiling and asking if we needed anything. Room was clean and tidy. We stayed in Room 123 across from office. Didn't notice any loud noises. The rooms across parking lot are right next to freeway. Thank goodness for the large Billboard that had the exit number and address to the motel. This motel had the best Breakfast Buffet. They offered varieties in teas/oatmeal/ 4 kinds of juice. There were two a joining room not eating in the lobby. Beds were comfortable.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
It is absolutely wonderful to hear you were treated with nothing less than friendly courtesy throughout your stay with us! Thank you for your praising comments and for taking the time to share your experience with us. We are glad you enjoyed our clean and comfortable accommodations along with our tasty, complimentary breakfast! You are more than welcome to come back any time! Thanks again for choosing Best Western Desert Villa Inn!

"Pretty Good"

4
24/07/2016

This place is located on the eastern side of the city as you are leaving to go east on Hwy. 40; actually located at the end of E. Main Street. Great on and off highway. Near an AM/PM gas station and a Walmart. Away from the bustle of "downtown" Barstow. Pool. (They will give you extra pool towels) Breakfast is at 6 a.m.; standard fare, lots of carbs, etc. Near a donut store for early risers. A bit of a walk to a Vons supermarket and a movie theater, but do-able. Friendly staff, quiet, clean rooms, good shower pressure. Popular with travelers. Route 66 gift shop. Desk attendant will recommend good local restaurants. We stayed going to and coming from our New Mexico road trip.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for your kind, encouraging words! We are thrilled you enjoyed your stay with us. Here at Best Western Desert Villa Inn we strive to provide our guests with everything they may need to have a pleasant stay. We hope you enjoyed our Route 66 gift shop and took home a souvenir. Should you find yourself in the area again we hope to see you!

"sold out"

5
22/07/2016

Usually stay near the outlet stores but they were sold out, this was an excellent find for a very reasonable price. Plus the donut store around the corner is awesome. Barstow isn't the prettiest town but this hotel makes it worth the stop.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We are happy you found us! Thank you for staying at Best Western Desert Villa Inn and for taking the time to write your positive review! We are honored that you believe our hotel makes a trip to Barstow worthwhile and we hope you continue to visit now that you know where to find us! Hope to see you soon! Thanks again for the review!

"Nice Place to Stay"

5
20/07/2016

The staff were very friendly and helpful. The facility itself was in excellent condition. The room was large with all the necessary items you would need. The price was fair for the quality you received. Breakfast was basic but it was food and started the day. The only negative was the mobile home park connected to the parking lot. People were walking through the parking lot all night. Suggest you lock your car. I would stay there again and recommend it to everyone.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
On behalf of our team, we would like to thank you for your encouraging and kind comments! We are pleased to hear you were treated with friendliness and courtesy throughout your stay. It is wonderful that you found our rooms to be clean, comfortable and well appointed. We look forward to your next visit with us and we appreciate your high recommendation!

"Clean and comfortable"

4
18/07/2016

This hotel is convenient, clean and comfortable, It is located just off the interstate road, we got a room late in the evening at the hotel reception. The room was big enough for all of us (2 adults 2 kids). And they provided breakfast the next morning. It was well worth the cost.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
What a wonderful review to read! Thank you for taking the time to share your experience with us! We are thrilled to hear you enjoyed our clean and comfortable rooms and we were able to accommodate your whole family! Again, thank you for taking the time to let us know that we helped provide you with a wonderful stay! Come again!

"Not impressed at all"

3
18/07/2016

Stopped at this location for a night. Parking is pretty small and there are mobile houses upfront the motel. No Wi-Fi. But very friendly stuff. Breakfast was lower than average and breakfast room area is not big at all. Room smelled like there was smoking before. Really strong smell which you can smell even after a night. I'm a big Best Western hotels chain fan and this is not my favorite location at all.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate you taking the time to share your thoughts with us. We are glad you received friendly service during your stay with us! It saddens us to hear we failed to meet all of your expectations. It is concerning to learn your room smelled of smoke as we are a 100% smoke free hotel. We would be honored to get another opportunity of providing you with the clean and comfortable accommodations you expected and rightly deserve. Thank you for your comments and we hope to see you again!

"Excellent stay."

5
17/07/2016

Room was immaculate and very comfortable for a one night stay. Customer service was also outstanding. As a single female travelling solo this was especially appreciated. Clean room, comfortable bed. Some have commented on the noise of the train, however I was in room 107 and even being a light sleeper I was not bothered by any noise at all. I did notice that earplugs are provided but weren't needed during my stay. Restaurants are plentiful and close by. The breakfast was sufficient to get your day started and the coffee wasn't weak or watered-down. Definitely would recommend this particular Best Western and would stay again should the opportunity present itself.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for your wonderful review! We are thrilled to hear you enjoyed your stay with us and we were able to make you feel comfortable! Our staff thanks you for your kind compliments! We are glad you liked our clean accommodations and you were able to get a good night's rest. We look forward to the next time you are in town!

"Would not recommend. "

1
16/07/2016

Chose this hotel after reading mostly great reviews. Wow!! Where we surprised when we arrived!!! Carpet needed repair, was dirty, ceiling had water damage and been improperly repaired, looked horrible. Towels were not white not were the sheets. Valances and curtains wrinkled ....u could c the paint on the wall Had been rolled On poorly as u could c each roller Mark. Desperately needs a face lift!! So not worth the $86!!! I have never left such a poor review but felt the needed to review this hotel & post pictures. Also breakfast was a joke. Arrived a little after 9:05. Tried to partake of the eggs, biscuits and gravy when two women came in an loaded up every last morsel on MANY plates.....(to which they sat and ate from two plates and took the rest with them to where?) So when I asked if there would be more brought out , I was told "no, It was almost 9:30".

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Your feedback is appreciated and very valuable to us. We appreciate that you took the time to provide us with your comments. We are very sorry to hear we did not meet your expectations during your stay with us. We will keep your observations and suggestions in mind during our next upgrades. It saddens us to hear you were not able to try our complimentary breakfast. While we cannot control how much our guests eat, we agree that our staff could have worked a little harder to accommodate your needs. We hope you will consider staying with us in the future as we work to continually improve our guests' experience with us.

"The Rose of Barstow "

3
15/07/2016

For just a night and trying to stay were you don't get bed bugs and are on a budget this is the place for a working man and his family on a small income. I checked in and witness the staff helping a total stranger out with food and helping along the way out of there own pockets. Nice crew great place to stay!!

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for choosing Best Western Desert Villa Inn for your recent stay! It is wonderful to hear our staff is dedicated to caring for our guests as well as the people around us and you witnessed such a great act of kindness. We will be sure to pass along your kind comments to our staff and commend them for their charitable behavior. We hope you continue to choose to stay with us during any future travels to the area. We will continue to provide clean and comfortable accommodations at an affordable value! Again, thank you for your compliments!

"a diamond in the rough"

5
14/07/2016

The Best Western Desert Villa Inn in Barstow is a real diamond in the rough. It's reasonable cost gets you a nice, clean, well outfitted room; a large, well-situated swimming pool; and an unusually good breakfast, with a wide range of items including freshly scrambled eggs and hard boiled ones. The Route 66 decor in the lobby and breakfast room is fun, and there is even a Route 66 gift shop. The hotel is situated right next to the entrance to the 40 freeway, a bit disconcerting when arriving but very convenient in departure. And yet the hotel rooms are very quiet, somehow the freeway noise not reaching them. Overall, we strongly recommend this hotel.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
Best Western Desert Villa Inn is dedicated to providing our guests with an exceptional stay! We are thrilled to hear you enjoyed your experience with us and we appreciate your high recommendation! Thank you for your compliments in regards to our Route 66 decoration and our complimentary breakfast! We are happy you enjoyed our location, convenient for travelers getting on and off the freeway. We plan on continuing to polish our diamond until it shines! Come back soon!

"Great place to stay!"

4
12/07/2016

Was happy to find a Best Western in Barstow. You pay a little more than you would at a Motel 6, but it's definitely worth it if you take advantage of the complimentary breakfast. They do need to extend the hours for breakfast though, but other than that, we had a great stay!

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
It's wonderful to hear you enjoyed your stay with us at Best Western Barstow! We thank you for taking the time to share your positive review with us. Our complimentary breakfast is definitely one of the features our guests like. We hope you come back to visit again and we wish you happy and safe travels!

"Very Noisy "

2
07/07/2016

If you are looking for a quiet motel this is not the place to stay. The walls are so thin when other rooms take their showers it sounds as if they are in your room. There are trains passing by at all hours seemingly just across the street as well (the motel does provide ear plugs in each room due to the noise, check the photo). There is also a trailer park on the property that looks like a shanty town. It is hard to regulate the ac in the room, you are either freezing or hot. We have always stayed at Best Western motels but this is one place we will not come back to.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
"We consider all guest feedback a great opportunity to improve on aspects at our property. We are grateful for your insight as we continue to find solutions for any issues our guests may have. We are deeply ashamed that we were not able to meet your expectations during your recent stay with us. Our team is always available to provide any help in fixing issues such as monitoring the A/C. Our location in Barstow is near the train tracks as well as convenient to travelers using the interstate and Route 66. We agree that sometimes it can get a little noisy and that is why we provide ear plugs for anyone that is a light sleeper. We do hope you will consider visiting us again and giving us another chance at providing the level of service and comfort you are used to. Thank you for your feedback."

"Freeway, train, mobile home park with gang members"

2
05/07/2016

Great staff and rooms were decent. However paying over $100 to share the pool with gang members who live in the mobile home park which is accessed through the hotel. They bring their gaggle of kids too. The added bonus is that the hotel sits adjacent to the freeway and a train track.

FrontDesk_GM, General Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate you taking the time to leave us a review of your recent stay with us. Thank you for your kind comments in regards to our wonderful staff and our clean and comfortable accommodations. We apologize that you did not enjoy sharing our pool. All residents of the mobile homes are allowed to use the pool and all children must be accompanied by an adult at all times. We assure you that we concern ourselves with the safety of our guests and the residents of the mobile homes are not gang members. We hope you consider staying with us again in the future as we are ideally located to various local attractions in Barstow, with easy access to the freeway. Again, thanks for the feedback!

"Great for an Overnight Stay"

4
27/06/2016

We, like most other visitors to Barstow, were on our way elsewhere and were looking for an acceptable motel for an overnight stay. The Best Western Desert Villa Inn fit the bill almost perfectly. Its location is ideal, right at the junction of I-15, I-40. It is a fairly large establishment with quite a few rooms. It has a pool. They serve an adequate buffet breakfast that is included with your room. They are located close to commercial establishments - such as a Von's Supermarket, myriad gas stations and restaurants. The management and the staff were very friendly and helpful. I would recommend the Desert Villa Inn for an overnight stay.

"Unsafe"

2
25/06/2016

I'm concerned about the local kids who break in to the UNLIGHTED pool area at night. They plan to jump off the roof and could get seriously injured. Management needs to secure the pool. I told them about this and they didn't take it seriously.

"Good, basic, clean place to stay"

4
23/06/2016

We stopped in last-miute without a reservation and they were very accommodating. I like Best Western because they seem consistent and adhere to some minimum standards. This property was well run and nice to stay in.

"CA stay over"

4
22/06/2016

My sister and I were driving from San Francisco to Albuquerque and were very tired and sleepy. could not drive another mile. We finally reached Barstow, CA ata about 1:00am. We pulled in and we were very excited that they had a room for me and my sister. we were able to get in, shower and we slept well. thank you.

"cLEAN AND QUIET"

5
21/06/2016

Extremely quiet, very clean, large spacious room with settee and kitchenette facilities. Very friendly helpful staff. Breakfast was very good with plenty of food and a good selection, . Breakfast area was very crowded but this could have been due to the time of day, we didn't go until about 9.00am. Location was handy for everything we needed, would certainly stay there again.

"This is a positive review for Best Western Desert Villa INN, Barstow, California."

5
20/06/2016

We enjoyed our stay at the Best Western Desert Villa Inn, Barstow, California. Thank you for your attention to detail. Your staff was helpful and friendly. We have already recommended Best Western to our family and friends.

"Very nice, but the room was a tad small.."

4
19/06/2016

Let's just say, Barstow is hot, hot, hot... We were very glad to arrive.. The Front Desk clerk was very nice and helpful...very sweet and answered all my questions about the area... The only complaint we had is the room we had was very, very small as compared to the others.. The pool was nice, but cold.... The breakfast was a BW Breakfast...very good -- no complaints at all. All in all, it was very nice, and would stay again...

"Thank you for making our stay special. BW should give awards to their best service people."

5
16/06/2016

Hope (the woman at the check-in desk) could see that I was stressed. She was efficient, caring, and gave us the attention that we needed. The room was so clean and wonderful, and I finally got the rest I needed. The Breakfast was Great/ Loved that they gave us earplugs because the train was near, but we didn't need them. Slept wonderfully, safely and loved the staff. Thank you BW..we won't be looking anywhere else when you have such terrific people working to make my stay the Best

"Surprisingly Wonderful Proeperty"

4
08/06/2016

OK. Best Western emits American generlitee. But this one has everything you need, plus reasonable pricing. The breakfast is what you'd expect; staff sets up early for the 6:00 AM call with the standard BW waffles, bagels, eggs, and sausage--a delight, if you're a breakfast person, as it comes with the room. Pool can be relaxing in season. WIFI is excellent. Rooms were clean and ready. Barstow is what it is, but this property makes passing through endurable.

"Great stop over hotel"

5
07/06/2016

This was just a one night stop en route to Death Valley and we were very impressed with the standard of room, good pool and most of all the very friendly staff on reception. We had a good breakfast with lots on offer. We ate at The Old Firehouse nearby and had a good meal there.

"Hotel Good, Location ?"

4
02/06/2016

The hotel itself was a great value. Room was spacious and clean. Staff was helpful and friendly. Breakfast was good as typical for Best Western. The location, however, was less desired. Other people on here complained about noise. Noise was not our issue. Our complaint was the trailer park at the end of the parking lot with tenants wondering through the hotel parking lot. Not to mention this seams to be a bad part of town in Barstow. We might consider staying again but we will keep our options open.

"Great Hotel"

5
01/06/2016

Clean, comfortable, good location and friendly staff. Our group of eight were on a five day motorcycle trip and this location was a great stop on our trip. They had a good breakfast that started early enough so we could enjoy it and get an early start on the next leg of our trip.

"passing through"

5
01/06/2016

Excellent,good sleep,quiet,on the way to las vegas,my wife and i stayed at Best Western ,it was better than expected i would recommend this hotel,easy on and off from the freeway,restaurants ay walking distance and other services were very close as well

"Nice Clean"

4
28/05/2016

Nice Clean Hotel Friendly staff Gave sheet of restaurant recommendations that seemed very accurate Check out was very efficient Rooms were well designed Microwave and refrigerator out of the sleeping area Nice comfy couch Immediate connection to wi fi Near two major highways but room was not noisy Did not need ear plugs they left as routine in room

"Trip to Niece's Graduation"

4
25/05/2016

Our stay was short but accomodating. The breakfast is one of the best in any motel we have ever stayed in. The breakfast employees are very friendly. The rooms are nice size and comfortable. We had a little trouble with getting a room, but it all got worked out.

"Not bad for one night... "

3
22/05/2016

So this was prepaid but upon arrival I was for my credit card to pay the room, I was told it was through a third party site - even though I booked directly with the hotel site, so after much aggro from the reception it suddenly "became right". The hotel was more of a motel with exterior access, free parking and its location is in need of a car... The room was fine, clean and pleasant.. Big flat screen TV was an added plus! Breakfast was minimal but again dos the trick, was not really much choice but the stuff they did have was sufficient for breakfast. Overall, I would consider staying here again, ideally prefer to pay a little less as I believe the price paid didn't warrant the quality offered.

"Great Staff can't make up for Negatives"

2
21/05/2016

All three front desk folks were friendly, personable, and interested in our comfort. They couldn't make up for a faulty thermostat in the air conditioner which cost me hours of sleep because I was too warm. They also couldn't compensate for the shower faucet that took so much effort to turn it on that I almost got a hernia but which resisted all my efforts to turn it off completely thereby wasting untold amounts of water. They were also unable to make up for the mediocre breakfast. Add in the train noise and I'll take a pass on Barstow the next time.

"Average Best Western"

3
20/05/2016

Good location for easy access from highway. Desk staff friendly and pretty good breakfast. Nothing special about the room or property: comfortable, clean and accessible. It can be noisy from highway noise, earplugs are provided. It is a convenient stop for early first stop driving east or good location for easy next day driving west.

"Adequate--Maybe"

2
06/05/2016

It is an old hotel but they have tried to update so is adequate. We have stayed twice but will try not to do so again. There are nicer BW's for the money. I will say the ladies who work the desk in the mornings are very efficient and courteous. The man and woman who worked afternoon/evening do not answer the phone promptly and made me feel I was interrupting their day by wanting to register. Breakfast was was just fine and the lady running it was great.

"Nearly 400 Miles Later"

4
05/05/2016

We stopped close to our limit. The motel was welcoming and comfortable. The pillows- my pet peeve- adequate. We came into town from the west. But the place is near the east most exit, if it helps. Carefully turn right when you exit the property, and then turn a 'U' if you need to. It is on a turn.

"Outstanding"

5
05/05/2016

Great experience...staff in particular was outstanding. Would stay there every time we are in the area, and recommend this to anyone else traveling. Not much else to be said. This is the second time we have been at this motel. This time however was the best by far, especially the checkout staff.

"Spring trip back to Colorado"

5
02/05/2016

Very pleased with Barstow location of Best Western--walking distance to shops/food. Takes pets. Small but adequate pet walking area. Charges $15 per pet. Very nice room. Good reference for dinner.Easy access to I-15.

"Uh oh, smoking room"

3
01/05/2016

We stayed here in early March. We've stayed here before, several times, and never had a problem. I specifically said in reservation request I must have NON smoking. When we checked in I again said it must be non-smoking. I was informed that now all rooms are non-smoking. Hah, I saw several people smoking right outside their rooms and even noted that some of the rooms still had smoking signs on the door. You can't just say non smoking. You have to change the air filters. Duh. And have drapes cleaned, etc. On previous visits, we were always put on same side as check-in and breakfast room. This time we were across the way in room 238. When we turned on the a/c (or it could have been heat - it was March 3rd) the room stank from stale cigarette smoke. I'm sure it was the filter. Luckily for the night to sleep we didn't need either a/c or heat. On top of the smell, the pillows were very uncomfortable. And they'd always been comfy before. Square shape and very fat. That is not good for one's neck. The front told me that they were new and needed to be be worn down. I think they should have an assortment in rooms, some normal and some overstuffed, like these were. The free breakfast is still good. A huge assortment. Excellent choices. Next trip we'll try another hotel, where non-smoking is really non-smoking.

"BW stay in Barstow, CA"

5
01/05/2016

This was the best Best Western I have stayed in in years. I travel all across the US and only use Best Westerns. This hotel should be a Plus! The room was clean, they had a great breakfast and the staff was helpful and friendly!

"quiet and comfortable"

4
28/04/2016

We stayed in a large room, accommodating, clean, comfortable. The staff was friendly and accommodating with suggestions for dinner places. We ate at Idle Spurs, a local place a few minutes from the hotel. It was fun and tasty. This hotel is right off the highway, so it was accessible and we did not hear highway noise.

"Good option in Barstow, convenient to Barstow Station and downtown"

4
25/04/2016

Typical Best Western quality just off I-40 and about 1/4 mile from Barstow Station. Friendly and efficient staff. Clean and comfortable rooms. There are freight trains running 24 hours a day across the street, but I didn't hear them from the room. Recommended!

"Best Hotel in Barstow"

5
25/04/2016

This hotel is going through some upgrades and changes. Rooms are clean and comfortable. Breakfast is great and the attendants keep everything fresh and stocked. Front desk staff is professional and friendly. Highly recommend this property.

"Just OK"

3
15/04/2016

Probably will not stay here again. Very noisy as it is right by railroad tracks and busy road. Trailer park attached with noisy dog that barked at every car. No restaurant or eatery close. This was our second stay here and we will look for another location on our next trip to AZ.

"deep disappointment"

1
14/04/2016

This was our worst stay of our 13 day road trip. The service was horrible. There was a hole in the floor of our room, covered only by carpet, that my son stepped in and almost tripped over. The bathroom was not clean. My mom is handicapped and had asked for rooms all along our trip that were downstairs and a king bed. Every place had more than accomodated her. This hotel did NOT accomodate her and on top of that told her that Best Western NEVER guarantees rooms. NOT. Every Best Western we stayed at until that night had given her the room that she was guaranteed. I would NEVER stay there again.

"great location"

5
13/04/2016

great location, easy on/off from highway, close to numerous restaurants and outlet shopping, room supplied with ear buds to reduce any unwanted noise. very safe location and excellent staff, easy to find near major interstate highways.

"Welcome stay during a storm"

4
13/04/2016

We arrived during a very heavy rainstorm and found a pleasant refuge here. The staff was friendly and the breakfast had good choices. Our stay was only an overnight stay. I would recommend this place to anybody who is just traveling through. It is very convenient to the highway.

"Unauthorized Room Access"

1
12/04/2016

Best Western Management Team, I stayed one night at Best Western Desert Villa hotel at room 218 last 3/29/16. The following morning before we checked out, we ate at your breakfast around 9AM when we noticed the cleaning crew was already cleaning other rooms besides our room. When my wife and I came back from our hotel room 218 after eating breakfast, my wedding band was missing inside our room. I am not sure if someone from your cleaning crew went inside our room when they noticed that we went out to eat breakfast but I know that my wedding ring was left on side table by the bed. If your key card card has a record of in and out the room on 3/30/16. Please let me know the time when someone entered the room. Please email me or call me because I know for the fact that someone went inside our room without our knowledge and stole my wedding band. Disappointed customer, Dewey

"Good Value"

4
07/04/2016

We were very pleased that even with last minute plans, this hotel offered a decent price, a good hot breakfast and comfortable lodging. I appreciated the comfort and the front desk service was excellent.

"Awesome place"

5
29/03/2016

once you get past the train that seems to come by every 5 mins. its an excellent place to stay. Oh they do provide ear plugs in the rooms I was so tired that I didn't need them and it wasn't a problem

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing your feedback with us. We are happy to hear you were able to get a good nights rest despite the noise from the trains. Safe travels!

"They provide the earplugs"

3
28/03/2016

The location is not conducive to peaceful slumber if you are affected by noise. Barstow is a major railroad hub and the trains run 24/7. The tracks are just across Main Street. If you are staying here, suggest evaluating the layout and choose a room that is not line of sight to the tracks. The hotel provides earplugs in the room.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking out the time to share your feedback. We understand the noise from the trains can get loud and affect your stay with us, we hope it didn't inconvenience you too much and hope that you will give us the chance to welcome you again.

"Stay at the end"

4
26/03/2016

The staff is great. Plenty of parking. No problems. The breakfast was the usual. However, if you are at all a light sleeper the trains passing through will keep you up. It was an endless stream. If you have young children who are still into THOMAS THE TANK and trains, this place is fine. Ear plugs worked great. Overall it was fine for what we needed.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing your feedback with us. We know the noise from the trains can be very hard to sleep with and are glad to hear that the ear plugs helped, and your children enjoyed their stay! Nothing makes us happier than knowing we were able to provide our guests the accommodation they needed. Safe travels!

"Great place, bad neighbors"

4
24/03/2016

Spent two nights here. The first night was great, the second night we were kept awake by a party going on at a neighboring mobile home park. Make sure you get a room far away from that area, especially during a weekend.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing your feedback with us. We apologize that your second night was disturbed by the party nearby. We hope you will give us the opportunity to welcome you again! Safe travels.

"Great place to stop in the middle of the desert."

4
23/03/2016

We were exhausted and needed a rest....this place was very friendly and accommodating. Comfortable, easy to find, good TV reception/computer access - glad we stayed. The only issue was hot water in the shower,,,,not enough of it.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We are so happy to hear that we provided you with a comfortable rest during your trip to Barstow. It is very disappointing to hear that there was not enough hot water in your shower - we know what an important part of your stay that is. If you would be willing to private message us, would love to know which room you stayed in so that we could address this issue immediately. We hope to see you again soon!

"Best Western on route 66"

5
23/03/2016

Stayed at the Best Western Barstow, USA and was really pleased with this little gem. Not your typical BW hotel as design layout is of a motel style but I tell you great rooms with fridge and microwave provided as well as coffee maker. They have a great little pool which is 9 foot deep at one end! Internet wifi is super fast. Breakfast is included in price and although basic is fresh and serve yourself buffet style. Lovely reception area where you can chill out on sofas but no need really as had a sofa and big TV with loads of channels in the room. All the staff were friendly and efficient. You can print out boarding passes in reception. This hotel joins Main Street of Barstow which is part of historic Route 66 a bonus if like me you're a biker loads of photo opportunities and as they say get your kicks on Route 66. Will definitely be returning here in near future.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing your review with us. We are so pleased to hear you enjoyed your stay - and that you were able to get your kicks on Rt. 66! Our location sure does provide for some great photo opportunities for bikers, and we hope to welcome you again soon!

"Great place to stay!"

4
17/03/2016

The hotel was clean and staff professional and friendly. The room was very clean and the decor was nice. The bed was very comfortable. It was close to the freeway and trains, but noise does not bother us at all, so we slept well. Not far from restaurants and gas stations, etc. We would stay here again and recommend it.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your review with us. We are so pleased to hear that you enjoyed a quiet & restful stay, and would recommend our hotel to other travelers. We look forward to welcoming you again.

"Not Bad"

4
15/03/2016

For anyone reading, this review is based on a Best Western Hotel and not a high-end hotel, so I am only basing my thoughts on this distinction. The rooms were fine, Wi-Fi was good, location was so-so (lots of trains), but any decent hotel in the area will experience the same since they are all closely located to one another. The breakfast was nice (again, not a high-end hotel), so it was nice for Best Western. Freeway access is excellent. However, what really stood out were the helpful, cheery, and just nice staff members. Overall, not bad. Pretty decent.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking a moment to give us your feedback. We do apologize for the noise that is caused by trains and hope it didn't inconvenience you much. We are happy to hear that the service provided to you by our staff was great and hope we get the opportunity to welcome you again. Safe travels!

"Clean and pet friendly"

3
14/03/2016

Room was clean and comfortable and the staff was really nice. Rooms are older but well maintained. It is right next to the interstate so expect road noise and it sits in front of an entrance to a trailer community so people are coming and going from that as well. Good place to stop if you have pets.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking out the time to share your feedback with us. We are happy to hear you enjoyed your stay with us. Safe travels!

"Had a great stay at the Best Western in Barstow"

5
12/03/2016

Had a great stay at the Best Western in Barstow, CA. I am traveling the perimeter of the United States by bicycle as a fundraiser for Habitat For Humanity and Save The Children. The Best Western staff was great and went out of their way to make my stay there a comfortable one. Thanks to Brett the manager for his consideration. I had just completed a very difficult 3 day ride across the Mohave Desert, and the Best Western Desert Villa Inn provided a comfortable haven for a couple of nights so I could recover. Thank you Best Western!

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking out the time to give us your feedback. We admire what you're doing to fund raise and are glad that we were able to provide you with a comfortable stay and great service before you continued your journey. Brett is a valued member of the Best Western-Barstow family and we will be sure to pass your feedback on to him and senior management. Thanks again, and we wish you the best on the rest of your travels!

"Great Service!"

4
12/03/2016

We had an unexpected stop in Barstow on our trip and were really glad we stopped at this hotel! The service is outstanding! It's right next to a train track and trains frequently run through---it's not a quiet hotel, but they offer ear plugs in the room. The breakfast was great--waffles, yogurt, mini muffins, cereal, juice, milk, coffee, fruit, biscuits, gravy, bagels and sausage. One lady working the breakfast area, gave us bagels to take with us in case the kids got hungry. She put then in a bag for us and just went above and beyond what we usually see at hotels. Even with the noise, we would stay here again.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for your great feedback! We are pleased to hear you enjoyed your stay with us. Breakfast is the most important meal of the day and we are glad that we were able to provide that for you and your family. Thank you for acknowledging our wonderful staff for their service. We hope to welcome you again soon.

"Breakfast was good..."

4
12/03/2016

Well the place is in need of updates. But other then that my only complaint was not knowing there are a few smoking rooms. I got stuck next to one with an adjoining door which had a draft. So randomly is get the smell of cigarettes in me room. Despite needing updates the place was very clean and the staff very cheerful and nice.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking a moment to share your feedback with us. We are very sorry to hear that you were next to a smoking room, we understand it would've made your stay unpleasant. We work hard to provide a refreshing space for each guest, including a recent update of public spaces. Your feedback is very important to us and has been passed along to our management team for review. We wish you safe travels!

"Adequate, clean friendly staff"

4
10/03/2016

We stayed one night at this Best Western on our way to Utah. It was totally adequate. Inexpensive....$100. for two. Two queen beds, fast food near by. Quiet. Easy to find in Barstow. Full breakfast. Great TV reception and choice. Free fast wi-fi. Refrig and microwave and coffee maker in room.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing your review with us, and for choosing Best Western Desert Villa in on your trip to Utah! We understand how important a great nights sleep and convenient dining options are when you are traveling, and we are pleased to hear that we were able to provide you with both. We wish you safe travels, and hope to see you again on your next trip!

"old smell"

2
10/03/2016

old smell from old, dirty carpet. carpet fresh powder overpowering. had to keep air conditioning running all night to keep fresh air coming into room which made for a noisy night. breakfast was typical fare. other than old and tired hotel, the staff worked their best to keep clean.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking a moment to share your feedback with us. We are very sorry to hear that you did not enjoy our accommodations. We work hard to provide a refreshing space for each guest, including a recent update of public spaces. Your feedback is very important to us and has been passed along to our management team for review. We wish you safe travels!

"Great Place to Stay"

5
08/03/2016

Great staff, clean hotel, COMFORTABLE BEDS!!! The coffee was good tasting and hot. I love the large choice of different breakfast items. Love the biscuits and gravy with sausage on the side!!! I stayed at all Best Western Hotels my whole vacation and every single one was GREAT! Thanks

"Move to a different hotel If..."

2
04/03/2016

If you need a quiet hotel..go elsewhere. Although this is not a bad hotel, the train and the freeway are right next to it....rather noisy. I gave this place only way stars because it doesn't measure up to what is the usual Best Western standards. The sheets were scratchy, and the room had a weird smell . The scrambled eggs tasted like flour, water and dry egg powder. Pretty bad stuff. On the good side ..the coffee was better than average. The price was good...but considering all the issues, it should have been less...and even then, it would not make me stay there again.

"All rooms are Pet Friendly."

2
24/02/2016

Not everyone wants to stay in a guest room where pets have been. Some people are allergic to pet hair. Also, a barking dog in the adjacent room woke us up twice during the night. This hotel does have a "Pet Friendly Area", but I was informed that pets are never turned away. This means that all rooms are pet friendly. Other than the pet issue, this was a fine and reasonably-priced hotel. Excellent breakfasts!

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We truly appreciate you taking the time to share your review with us. We are so glad to hear that you had a pleasant stay with us, but deeply apologize for the inconvenience regarding our pet policy. We value your feedback above all else, and as such we have passed along your comments to the management team. We hope to welcome you back again soon on your next visit to Barstow! Kind regards.

"It's is fine for one night..."

4
21/02/2016

The clerk was welcoming, the room clean, the breakfast adequate...it IS located RIGHT off the freeway, a couple blocks from the railroad tracks. They do leave earplugs on the nightstand, but we didn't use them and slept just fine. It wasn't the best Best Western we have stayed in, but it certainly wasn't the worst. For most people, Barstow is a place to stop for one night. I wouldn't hesitsate to stay there again. It might be pricier than other options, but it's predictable.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your thoughts with us! We are glad to hear that you had an enjoyable stay here at the Best Western Barstow. We are glad you were able to get some much deserved R&R in our comfortable beds! It is an honor to be your new hotel of choice in the area, and we are already looking forward to your next stay with us! Kind regards.

"Great motel for the price!"

4
19/02/2016

Easy on and off highway, near main business area. Nice staff, good breakfast. Nice clean rooms. If you are a lite sleeper you may have a problem as allot of trains go thru Barstow! The staff was nice and we got a good AAA rate.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your review! We are so happy to hear that you loved your stay with us here in Barstow! Thank you for recognizing our dedicated staff--they work very hard to ensure you feel welcome and we are so glad you agree. We hope to welcome you back again soon!

"NOT OUR USUAL PICK FOR AN OVERNIGHT STAY"

3
10/02/2016

but given the fact there are not that many choices on Californian byways we had limited options. The hotel is right across from a major freight train route so lots of rumblings. At least, the management provides earplugs for that sensitive sleeper which we took more for a joke than anything else. I don't think we will ever come back to this hotel.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Greetings, and thank you for taking a moment to share your review with us. We are very sorry to hear that you will not be joining us again. We do hope that although our hotel would not be your usual choice, we were able provide you with a comfortable stay. We wish you safe travels.

"Best Western Desert Villa Inn, Barstow, CALIFORNIA"

4
10/02/2016

We stopped here late at night, so were pretty tired. The room was nice, beds were comfortable, and room was clean. The breakfast was varied and tasty. They gave us a typed listed of restaurants nearby, with directions and distances. This made deciding where to have dinner easy.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking the time to share your review with us, we are so pleased to hear that you enjoyed a clean, comfortable stay with us. We look forward to welcoming you again!

"old tired dirty motel"

2
10/02/2016

Should not be a BW motel. Room though large was not clean and bed was old and linen did not stay in place. Noisy at night as adjacent to trains which run all night. Did not hear the freeway adjacent on the other side. Overall not up to BW standards.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing your feedback with us, though we are very disappointed to hear your thoughts on your experience, we use this type of information to ensure we provide very guest with the best stay we can. We are very sorry to hear that you did not experience the clean, refreshing room that we strive to provide each guest, and that you did not enjoy the linens on the bed. We know how important a comfortable nights sleep on the road is, and your thoughts have been shared with our management team for review. We do hope you will join us again to experience that level of comfort we work to provide every guest, every stay.

"stop on the road"

4
09/02/2016

This was a 1 night stop on a trip to visit family. We didn't require anything special, just a comfortable bed, a clean room & a decent breakfast. This place filled all these needs well. The biscuits & gravy that some Best Westerns have added are Excellent. The staff is friendly , professional and helpful. I will stay here again on my way to see family. The only negative, if you're bothered by them, is that there are trains that go by quite often, however they didn't interfere with my sleep at all.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Greetings, and thank you for taking the time to share your review with us. We are so pleased to hear you enjoyed a comfortable stay with us, and our hard working staff was able to provide you with the service you deserve. We look forward to seeing you again on your next stay!

"Good for Area"

4
29/01/2016

Passing through Barstow and had a comfortable night. Recommend for convenience, quality of bed, and breakfast.. Check in was speedy. Was especially impressed by the person who made my reservation on the phone while we were driving.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking a moment to share your review with us, and other travelers. We know how important a comfortable stay is when you're on the road, and we are so pleased to hear that we were able to provide you with just that. We hope to welcome you again on your next trip!

"Barstow"

3
22/01/2016

Service is good and staff are very helpful and friendly. The rooms are smaller than the typical Best Western. The bathroom is tiny. Note that this hotel is located across the road from the train tracks, ask for a room away from the road.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your review with us - we are so pleased to hear that you found our staff helpful and friendly, and will certainly pass your kind words along. We hope to see you again on your next trip to Barstow!

"Nice clean hotel"

4
20/01/2016

The man at front desk was very nice upon our check in, very informative and helpful. Room was very clean and large. No delivery besides pizza hut so we settled for pizza. Noise didnt bother us and we slept great, but i can see how light sleepers would have a rough go of it when those trains rumble by. They do provide earplugs! Nice little store in their lobby for food and toiletry items. We would stay here again!

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We are so pleased to hear you enjoyed a comfortable stay with us, and it's wonderful to hear that you would join us again! We do everything we can to assure a restful stay to each guest, and we look forward to welcoming you again soon!

"Classic best western "

5
18/01/2016

Fantastic hotel. Rooms are huge, storage space where you want it. Comfy classic furnishings. Ultra clean. Great parking. Easy access. Friendly helpful staff. They did everything I asked at reservation. Good breakfast. Can't say anything bad. Canadians....use your BW points to avoid low exchange. Don't pass this one by.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your review with us, and for providing such great travel tips to other travelers. We are so pleased to hear you enjoyed our comfortable rooms, friendly staff and complimentary breakfast. We hope to welcome you again on your next trip!

"Very good hotel for the price"

4
12/01/2016

The Best Western in Barstow was a pleasant surprise. We spent 2 nights there, the beds were comfortable, the breakfast was very nice (I love the make-your-own waffles, hard boiled eggs, yogurt. Didn't really try the hot eggs, sausage, biscuits and gravy or pastries.) The room was very clean and amazingly quiet for its location. A very nice hotel for a great price that suited our needs perfectly.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for sharing your review with us! We are so pleased you enjoyed a comfortable stay and nice breakfast - we know how important both of these things are when traveling. We look forward to seeing you again soon!

"Very Good Value for the Price"

4
12/01/2016

This a very good value for the price. It is a typical hotel that you find along the Interstate Highway system. Comfortable accommodation and a full range of amenities: WIFI, Cable TV, in-room coffee, pool, and complimentary breakfast which is very adequate; nothing fancy but adequate. The coffee is good. the only negative is that is near the railroad tracks with trains running at night. This only a problem if you are a light sleeper; my wife is but I am not. Train traffic awakened her, it did not me. The hotel provides ear plugs. On balance, this hotel is recommended.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing such a detailed review with us, and providing other travelers with great tips. We pride ourselves on providing our guests with an exceptional value, and we appreciate you recognizing that. We look forward to providing you with another great stay in the future!

"The place was a mixed bag"

3
08/01/2016

The young manager was eager to be helpful with blankets and lightbulb. The trains and highways converge and are somewhat noisy. The desk's recommendarion of an Italian food was a dud. The place smelled and the food tasted as if the cooling was done without garlic or olive oil.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate you taking the time to share your thoughts with us. We are so happy to hear that our helpful staff was able to assist you. We are sorry to hear that you were disappointed with our team's dinner recommendation; we know how important a great meal is when you are traveling. Next time, we hope to recommend something that will exceed your expectations. We hope to welcome you again soon!

"Comfortable in the desert."

5
07/01/2016

This Best Western is kept up quite well. The rooms are clean and comfortable. The staff is friendly, polite, courteous and welcoming. The breakfast room was recently remodeled and I love it!. Food presentation is perfect. Love the biscuits and gravy! Love this hotel and highly recommend it.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate you taking the time to share your review with us, and we are so pleased to hear that you had a comfortable stay with us. It's wonderful to hear that you enjoyed our recently refreshed breakfast room, as well as variety of breakfast options. We look forward to welcoming you again soon!

"Very clean"

5
06/01/2016

I got to stay in a spacious room, clean and comfortable they even had ear plugs, which make me think that they focuse on every kind of customer . My family enjoyed it. We couldn't use the pool because it was too cold. The breakfast room was a little bit small, but there was a variety of food to choose rom, breakfast was good

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for taking the time to share your review with us, and for recognizing our commitment to our guests. We pride ourselves on focusing on every detail to ensure each stay is wonderful. We look forward to welcoming you and your family again soon!

"Barstow Trains"

3
05/01/2016

It would be nice to be able to easily find a hotel in Barstow without a train making noise nearby. I rated the location as poor, since, in Barstow, one can get a motel very close to the switching yards and hear screeching, clanging noises all night from the train switching, rather than just a train going by often. The other location would rank as Terrible. We did that before, late at night, thought this location would be better. It was, not much, though.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate you taking the time to share your feedback with us, and are sorry to hear that your stay was unsatisfactory. We take every measure we can to ensure each guest has a restful and relaxing stay with us, and it is unfortunate that was not your experience. If there is anything we can do to make this better for you, please do not hesitate to reach out. Best regards.

"Better than it looks from Interstate"

3
03/01/2016

We reserved a room here because of the motel's pet friendly policy. When we first pulled off the Interstate into the parking lot, I thought the property looked like a dump and that it would be too load with highway noise all night, but our first floor room (122) was surprisingly quiet and had a good HVAC fan noise that drowned out any road noise. Our room was conveniently located next to a grassy area that we and our dog appreciated. Hot breakfast was average.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing your thoughts with us. We are happy to have provided you with a convenient stay for yourself and your four legged friend! We hope to see you all again on your next trip through Barstow. Safe travels!

"Great Stay"

5
03/01/2016

Everyone and Everything was Great , We would stay there again, close to food gas station and freeway, I will stay there again , They where pet friendly everything was Great ..... Happy Happy , Happy, Every Employee needs something Great given or done for them for doing a Great Job ..at that Best Western in Barstow, Ca.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for sharing such a wonderful review with us! Each and every member of our team works hard to provide the experience you've described, and we will certainly pass your kind words along. We hope to see you again soon for another great stay!

"Best in Barstow"

5
02/01/2016

I travel extensively for business, I stay at "many" hotels. This Hotel and staff are by far "The Best" ! I actually look forward to checking in, the staff is friendly, and always on top of their game. I do not consider any other hotel in Barstow.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
What a wonderful compliment to receive from such an experienced traveler! Thank you so much for taking the time to share this feedback with us. It makes us so happy to hear that our hard working staff has helped you to look forward to the check in process, and we will certainly pass your kind words along. We truly appreciate your loyalty, and we look forward to providing with you many more great stays in the future. Safe travels!

"great stay"

5
02/01/2016

Had everything you need. Clean room. Comfy bed. Room set up was great. The room had a microwave and small refridgerator. Super shower. Delicious breakfast with many options. Ear plugs were available...my husband used these and never heard a thing!!!

"Double price for half amenities"

1
24/12/2015

Best Westerns are off our list permanently. Ever since they went to a 3-tier ranking of their motels the least expensive is $20- $40 more than comparable motels.The Barstow motel cost $85 plus tax w/ no microwave or fridge - a bare spot along the wall where these units had been removed. The low-end Best Western rooms are tiny hole in the wall spaces with noisy heat/cool units. Thankfully we have our camper now and use motels way less often.

"OK, right off interstate"

4
23/12/2015

Ok for a night, rooms fairly clean, hot breakfast, restaurants nearby, right off the interstate. Best to reserve or arrive early, place was empty at 5pm but full when we woke up the next morning. Not much else to say.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you for sharing your review with us, and for providing other travelers with great tips about staying at Best Western Desert Villa Inn. We are pleased to hear you enjoyed your stay, and look forward to welcoming you again. Safe travels!

"Each time is good."

4
16/12/2015

I've stayed at this property several times on my way into or out of California. Each time I have received very courteous desk service, the room is always nice and the experience overall is quite satisfactory.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Greetings, and thank you for taking a moment to share your review with us. There is nothing we love more than hearing such wonderful feedback from our returning guests. We look forward to providing you with many more wonderful experiences at the Best Western Desert Villa Inn, and wish you safe travels!

"Stay at Barstow Best Western Motel"

5
10/12/2015

My wife and I enjoyed our stay at your motel. We stayed at this motel several years ago and commented that the motel was still a nice place to stay. If we travel through this area again we would stay at your motel.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. We know how tiring traveling can be, so our close proximity to the freeway certainly can't be beat. We are honored to be your hotel of choice in the area and we look forward to your next stay. Safe travels.

"Best in the Area"

4
06/12/2015

Although Best Western can always be counted on, I found this particular one to be surprisingly great for the area. The price was excellent, they are pet friendly and the full breakfast was well stocked and very appreciated. My only complaint was that since this is one of those "passing through the area" hotels where people check out quickly after one night to get back on the road, the cleaning staff got started very early (7:30ish) and were very loud, shouting to each other and whistling while they worked. It would be awful for anyone sleeping in. Still a great value and would stay there again.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. We will be sure to pass along your feedback to our staff and we are already looking forward to your next visit. Safe travels.

"great"

5
04/12/2015

great place to stay. I have never been disappointed at a Best Western . The people are always friendly. They take the time to listen, maybe share a joke, and in general make you feel welcome. I have never felt like I was interrupting something when I have checked in or needed something at the front desk.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking out the time to share your review. We are delighted to hear that you enjoyed your stay with us here at the Best Western Desert Villa. Thank you also for acknowledging our staff. We will be sure to pass along your compliments. We hope to see you again soon! Safe travels.

"More than adequate"

4
02/12/2015

We stayed here for one night on our way from California to Arizona and it was a good place to choose as it's very easy to find, nice and clean, and the rooms were large and beds comfy. The only downside we found is that there aren't any restaurants or bars within walking distance. I know a lot of people don't mind as they prefer to drive, but my boyfriend and I always prefer to walk so that we can both have a couple of drinks. Other than that, I can't fault the hotel.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your kind review! We are delighted to hear that you had an enjoyable stay with us! We pride ourselves on exceptional service and facilities and it is wonderful that you agree! We hope to welcome you both back again soon! Safe travels.

"Okay For One Night"

3
28/11/2015

This is a typical interstate motel with good and not so good things but usable for one night. There is a well stocked breakfast for hungry travelers, a pool in warm weather, clean rooms and comfortable beds. The downside is mostly noise issues such as the interstate beside the motel and the busy train tracks across the street. Also this is a popular place for construction workers to bed down for the night. Mostly they are quiet enough but there was an open door confab a couple rooms away with noisy smokers milling around outside late. Plus we were woken up at 3:30 am when a noisy group of trucks fired up and made their way out. All in all an average stay that was pretty much as expected and a place we probably will use again sometime.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. We apologize for the inconveniences you were caused and we hope to have the opportunity to serve you again in the future. Safe travels.

"Best to inform your guests"

3
25/11/2015

Loved the room, loved the food and the service was amazing! It would have been to have been nice to have been told that there was no hot water when we checked in. We would have moved rooms or gone to another motel. We felt cheated as sleep and a shower are imperative when traveling.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your review. We are so happy to hear you enjoyed your most recent stay with us. We pride ourselves clean facilities; and it's wonderful you agree. We know how tiring long road trips can be, so we apologize that you were not able to get the much deserved R&R during your time here. We will pass along your feedback and in the future please contact our front desk. They will be more than happy to assist with room changes or any other accommodations you need to make your stay worthwhile. We hope to have the opportunity to serve you again on your next stopover in Barstow. Safe travels!

"VERY CLEAN"

5
16/11/2015

We totally enjoyed staying at this Motel. We could faulter the cleanliness and service given here. The breakfast was delicious and plenty of it. It helps when you are travelling. I would definately recommend this motel for those who are travelling Route 66. The rooms are very clean and comfortable. Although the trains go through here, I couldn't hear them through the night at all.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your review and for your loyalty! We are delighted to hear that you enjoyed staying with us! We are dedicated to ensuring you feel welcome at the Best Western Desert Villa Inn, and you are an important part of our Best Western family! We wish you could stay longer, but we are already looking forward to your next visit! Safe travels!

"Excellent "

5
13/11/2015

Lucky us! Who knew such a great place would be in Barstow California! Well it looks like many did. Now we do too. Thank you so much best weather for a great night sleep in a great hotel. A definite must if you are staying or stopping over in Barstow. Folks to give it a try. PS dog friendly!. Also an excellent recommendation came from hotel staff for a Mexican restaurant just up the street inside the Quality Inn. I believe the name of the restaurant was los Domingos we highly recommend their ZARATES, as well as their POLLO PARILLO. The breakfast buffet provided by the motel is one of the best we've seen when included with the night stay.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. We know how tiring traveling can be, so our close proximity to the freeway certainly can't be beat. Thank you for also recognizing our hardworking staff; they certainly work tirelessly to ensure you feel comfortable and welcome. We are honored to be your hotel of choice in the area and we look forward to your next visit. Safe travels.

"excellent"

5
12/11/2015

Everything was fabulous except the pool was not heated. I would highly recommend this hotel to anyone looking for a good value, and clean, comfortable room. The breakfast was wonderful and the breakfast room attendants were friendly and helpful.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your kind review. We are happy to hear that you enjoyed your most recent stay. We pride ourselves on our clean facilities and exceptional service; and it' wonderful to know you agree. We are also glad you were able to enjoy our comfortable accommodations, plus our complimentary breakfast buffet. We will be sure to pass along your compliments and we can't wait for your next visit through Barstow. Safe travels!s!

"Great location for visiting death valley"

5
12/11/2015

This is the 3rd time I have stayed in this hotel and each time it seems to get better. The first time I stayed here the air con was a problem and the curtains but that has been fixed now. The breakfast is good with plenty of choice. I would recommend this hotel for sure when visiting Death Valley, friendly staff, comfortable bed, clean room, good breakfast, reasonable price. What more do you want in a hotel.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for your kind review and for your loyalty! We are delighted to hear that you enjoyed your stay here at the Best Western Desert Villa. Our convenient location makes any road trip a breeze and we're glad that you enjoyed our complimentary breakfast buffet. We also appreciate you recognizing our hardworking staff; they work very hard to give you the exceptional service you deserve, and we are so happy to hear you agree. We will be sure to pass along your compliments and we are already looking forward to your next visit. Safe travels!

"Stay at Best Western Desert Villa Inn, Barstow, California"

4
11/11/2015

Generally a very good experience, both my daughter and myself satisfied. We can recommend staying here. Everything expected was delivered at a reasonable price and to good quality. We also enjoyed earlier stay at Best Western, Willows, N. California, where staff and quality of stay similarly good. R Hawkins & E Hawkins

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for your kind review and for your loyalty! We are excited to hear you enjoyed your most recent stay with us here at the Best Western Desert Villa and that we were able to accommodate all of your needs. We work very hard to give you the exceptional service you deserve, and we are so happy you agree. We are honored to be your choice of hotel in the area and we already looking forward to your next visit. Safe travels!

"Great nights sleep"

5
02/11/2015

Checked into this hotel around 7:30 after driving all day and was very tired. The clerk was very fast and efficient. I think she could see that we were very tired. She asked if we'd had dinner yet and we said yes we had. She recommended a couple of close by places incase we waned a snack. We thanked her and went on to our room. It is an older motel but recently upgraded. Nice big parking lot for motor homes and trucks. Breakfast was good too.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. We know how tiring traveling can be, so our close proximity to the freeway certainly can't be beat. Thank you for also recognizing our hardworking staff; they certainly work tirelessly to ensure you feel comfortable and welcome. We will pass along your compliments and we look forward to your next visit in the area. Safe travels.

"Friendly Staff but noisey location"

3
01/11/2015

Stopped for the night on our way to the Grand Canyon. Very accommodating staff, clean and convenient location to major highway, however also very close to rail road tracks with trains coming through all night long. They did provide ear plugs for guests as well as free breakfast.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your thoughts with us! We love hearing that you enjoyed your stay with us here in Barstow! We certainly pride ourselves on exceptional service and clean facilities and we're glad you agree! We know how important the first meal of the day is, and it's wonderful you were able to take advantage of our hot breakfast buffet. We apologize about the train noise and we hope we will have the opportunity to serve you again! Kind regards.

"The Best"

5
01/11/2015

I'm a big fan of Best Western. The Best Western Desert Villa Inn didn't let us down. Very comfortable, great breakfast, easy check in and out, friendly staff, very clean, well decorated, nice thick towels.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your kind review and for your loyalty. We are happy to hear that you enjoyed your most recent stay. We pride ourselves on clean facilities and exceptional service; and it' wonderful you agree. We are also glad you were able to enjoy our comfortable accommodations, plus our complimentary breakfast buffet. We will be sure to pass along your compliments and we can't wait for your next visit through Barstow. Safe travels!

"Great staff, nice clean room"

4
31/10/2015

Stayed here after my car broke down on I-40 and got towed into Barstow. Great relief to have a nice room after a bummer of a breakdown experience. Free breakfast was very welcome and the attendant immediately fixed the orange juice machine when the OJ was too watery. Waffle machine was super, the rest on offer was enough to fill anyone up. Best thing I can say about this hotel was Ronald at the front desk. What a super guy! As I had to wait several hours in the lobby to wait for my car, I was able to watch him interact with guests as they checked in, including what sounded like a former drug addict who had turned his life around and who was befriended by Ronald in the past. Always a positive attitude and big smile, always asking guests who wanted a room if they were members of AAA or AARP so they could get a discount. Offered me yogurt and other snacks while I waited to get my car fixed. Great recommendations for dinner or lunch. The only downer, I suppose, is that the hotel is right hear the highway and the rail line, so there can be some noise and some vibration (especially from the RR), but the hotel does thoughtfully put earplugs on the nightstand. Close to all restaurants and such on Main Street. Didn't use the pool. Would recommend if you are in Barstow. Strongly recommend that the management increase Ronald's pay to keep him there.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. Thank you for also recognizing our hardworking staff; they certainly work tirelessly to ensure you feel comfortable and welcome. We will be sure to pass along your compliments and we look forward to your next visit. Safe travels.

"We always stay here"

5
25/10/2015

I've stayed here over a half dozen times and very time has been an excellent experience. Staff is always friendly and helpful. Grounds are kept in good repair and clean. Breakfast is good with a nice selection of food to choose from. This is my go-to place to stay when traveling through Barstow.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for your kind review and for your loyalty. We are so delighted to hear that you had a pleasant stay with us in Barstow. We certainly pride ourselves on exceptional service and outstanding facilities, and it's wonderful that you agree. We strive to provide our guests with a home away from home and we look forward to welcoming you back again soon. Safe travels!

"The best"

5
21/10/2015

A wonderful stay every time! Great staff! They care about you! Everything from check in to check out is easy. Great breakfast after a wonderful nights sleep!! You will not find a better place in Barstow then here!!

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your kind review. We are beyond excited to hear that you enjoyed your most recent stay with us. We pride ourselves on clean facilities and exceptional service; and it' wonderful to know you agree. We are also glad you were able enjoy our comfortable accommodations, plus our complimentary breakfast buffet. We will be sure to pass along your compliments and we can't wait for your next visit through Barstow. Safe travels!

"A great place to stay in Barstow"

4
19/10/2015

The staff at the service desk and in housekeeping accommodated our every request. We enjoyed our room, the amenities, and the location within town. Despite being near the freeway and train tracks, our room was surprisingly quiet. We plan on coming back to Barstow as a midpoint between Arizona and SoCal.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your time here. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. Thank you for also recognizing our hardworking staff; they certainly work tirelessly to ensure you feel welcome and comfortable. We will be sure to pass along your compliments and we look forward to your next visit. Safe travels.

"comfortable, spacious"

5
17/10/2015

I liked this motel room very much. It has separate 'kitchen' sink and bathroom sink. Very comfortable king bed with lots of pillows. Good breakfast included. Eggs, bacon, breads, and a pleasant self-serve dining room.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for your kind review and for recognizing our dedicated staff. We are so delighted to hear that you had a pleasant stay. We certainly pride ourselves on exceptional service and facilities, and it's wonderful that you agree. We strive to provide our guests with a home away from home and we look forward to welcoming you back again soon. Safe travels!

"Good Rooms But Railroad to One Side, Freeway to the Other"

3
16/10/2015

Overall, the property is well-kept, the rooms clean and functional and service friendly. The courtesy ear plugs on the night stand point out the problem: cargo train traffic and truck traffic pass by all night long. The trains whistle! This is not the hotel's fault. It's the location and most hotels in Barstow share this fate.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us here in Barstow. We pride ourselves on exceptional service and we will pass along your comments to our management team. We look forward to your next visit with us. Safe travels!

"Good Value"

5
15/10/2015

A comfortable motel on Route 66. Although we arrived around midday, there was no problem checking in early, the staff were very helpful and friendly. The motel is situated between the freeway and the railway track but in spite of this it was not that noisy and we had a good night's sleep.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. We know how tiring traveling can be, so our close proximity to the freeway certainly can't be beat. Thank you for also recognizing our hardworking staff; they certainly work tirelessly to ensure you feel comfortable and welcome. We look forward to your next visit. Safe travels.

"Convenient Location"

4
13/10/2015

Very convenient to highway and the train track if you were traveling that way. Not so convenient if you have the room at the far end from the office and want ice, which is located by the office. Nice breakfast with cheese omelets and sausages, as well as mini waffle maker. comfortable room and nice staff. Pool and even a small exercise room.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your kind review. We are happy to hear that you had a pleasant stay during your most recent visit with us. We pride ourselves on clean facilities and exceptional service; and it' wonderful to know you agree. We are also glad you were able to enjoy our comfortable accommodations, plus our complimentary breakfast buffet. We will be sure to pass along your compliments and we can't wait for your next visit through Barstow. Safe travels!

"A nice clean and comfortable room."

5
09/10/2015

We found this hotel to be clean and comfortable place to stay in the desert. The lady at the front desk was very nice and helpful. They offered a free breakfast that was good. The internet was free and adequate.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for your kind review and for your loyalty! We are delighted to hear that you enjoyed your stay here at the Best Western Desert Villa and that you were able to take advantage of our complimentary breakfast buffet. We also appreciate you recognizing our hardworking staff; they work tirelessly to give you the exceptional service you deserve, and we are so happy to hear you agree. We will be sure to pass along your compliments and we are already looking forward to your next visit. Safe travels!

"best western is a good value"

4
08/10/2015

owner operators make the best hosts. airbnb has failed to live up to expectations with misleading information. at BW you can count on a clean room, a hot shower, and consideration for travelers that exceed hope for a good experience.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate you taking the time to write your review and we are delighted to hear that you enjoyed your stay with us here at Best Western Barstow. We strive to make our guests feel at home here and we certainly pride ourselves on exceptional service and facilities and it's wonderful you agree. We are honored to be your choice of hotel in the area and we can't wait until your next visit. Safe travels!

"Mixed reaction"

3
08/10/2015

Parking spaces are too narrow. Beds are too soft for my personal taste. Staff helpful, especially person who oversaw the breakfast service. Other than the parking spaces and bed's lack of firmness, OK.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your feedback. We are sorry to hear about your most recent stay with us. We strive to give every guest the exceptional service you deserve, and we regret you experienced otherwise. We truly apologize for the issues you were caused in reference to the parking spaces and bed's lack of firmness. We want all our guests to feel comfortable and we assure you that we hold ourselves to a higher standard of service than you described. We hope you will reconsider staying with us again. Kind regards.

"Good bet in Barstow"

5
07/10/2015

I can't understand why this Best Western doesn't get better reviews. It is affordable, clean and has the usual amenities . The mobile park behind it is fine, it's not a trailer park. With the door shut and air conditioner running we didn't even notice the trains. For 70 to 80 dollars a night it seemed like a good choice.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your kind review. We are so happy to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on clean facilities and exceptional service; and it' wonderful to know you agree. We will be sure to pass along your compliments and we can't wait for your next visit. Safe travels!

"Great Service"

5
01/10/2015

All the staff was very friendly. The rooms are spotless The breakfast fully stocked. The breakfast area was very clean. You did not need to wait for a clean table. The front counter staff were very friendly and very helpful. We rate this Best Western 5 Stars.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for your kind words. We are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities and exceptional service; and it's wonderful that you agree. We are so glad you were also able to enjoy our comfortable accommodations, plus our complimentary breakfast buffet. Thank you for recognizing our hardworking staff as well; they certainly work tirelessly to ensure you feel comfortable and welcome. We will be sure to pass along your compliments and we can't wait for your next visit through the area. Safe travels!

"Up to Scratch"

5
28/09/2015

On our South Western USA tour we needed and overnight stop between Las Vegas and Los Angeles and Barstow was chosen. We had used this hotel before and as our experience then was fine we decided on it again. It provides good value for money to a standard expected from the BW chain.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We truly appreciate you taking the time to share your kind review, and for your loyalty. We know how dreary a long day on the road can be, so we're happy that our friendly staff and top-notch offerings could brighten your day. We are honored to be your hotel of choice in Barstow and can't wait for your next visit! Safe travels!

"Tired travelers"

5
27/09/2015

Upon arrived early evening, without reservation, the hotel staff (Ronald) checked us in swiftly, courteously and VERY efficiently!. He also had information, readily at hand, about local eateries and stores.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your kind review. We are delighted to hear that you enjoyed your stay here at the Best Western Desert Villa. We also appreciate you recognizing our hardworking staff; they work very hard to give you the exceptional service you deserve, and we are so happy to hear you agree. We will be sure to pass along your compliments and we can't wait for your next visit with us. Safe travels!

"Poor wifi"

3
26/09/2015

If wifi is important to you drive on by, spent one night here and wifi was absolutely useless, receptionist were only helpful to the point of showing me a card with the name of the name of the supplier and the support number!!! If your successful on getting it connected the speed is as slow as

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
Thank you so much for taking the time to share your feedback. We hope you enjoyed your most recent stay with us. We truly apologize for the issues you were caused with the WiFi and we hope you will consider staying with us again. Kind regards.

"Great Rooms"

5
26/09/2015

Rooms, staff, and pool are great. My only complaint would be the location to the train tracks. You can sometimes here a nearby train passing through. The Wifi was a little slow as well. Staff was very nice and helpful. Room and pool was great.

HIG110, Guest Relations Manager at BEST WESTERN Desert Villa Inn, responded to this review
We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Barstow. We pride ourselves on our outstanding facilities here at the Best Western Desert Villa and it's wonderful that you agree. Thank you for also recognizing our hardworking staff; they certainly work tirelessly to ensure you feel comfortable and welcome. We are already looking forward to your next visit. Safe travels.