SureStay Plus Hotel by Best Western Sukhumvit 2,  Bangkok

89 Sukhumvit Soi 2, Khlong Toey, 10110, Bangkok, Thailand - See map
+66 2 020 1144 +66 2 065 5500



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> Room 1

1 adult


Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
based on 61 traveler reviews
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Nestled in the heart of Bangkok's main Sukhumvit district, SureStay Plus Hotel by Best Western Sukhumvit 2 is a brand new hotel that puts guests in the center of the action. Within walking distance of the city's key business and entertainment areas, including shops, restaurants and lifestyle malls, this modern hotel is ideal for both corporate and leisure travelers seeking an affordable stay with international-standard amenities. All 85 guest rooms are contemporary, comfortable and well-connected, with complimentary in-room Wi-Fi, while the hotel's "business corner" area provides travelers with a range of professional services. The first SureStay® hotel in Asia, SureStay Plus Hotel by Best Western Sukhumvit 2 brings an extra dimension to Bangkok's accommodation scene and ushers in a new era for travelers to this vibrant Asian city.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 61 guest reviews
Business Business 2
Couples Couples 29
Family Family 6
Friends getaway Friends getaway 13
Solo travel Solo travel 6
Sleep Quality
SureStay Plus Hotel by Best Western Sukhumvit 2,Bangkok
  • 5
    « Enjoyable holiday »

    We had a fantastic and relaxing week, thanks to the best Deluxe Room. We have had a good experience with all your staff and driver in your hotel. The breakfast is great and well presented. We were impressed by the level of service. It was truly excellent! We have had a very enjoyable holiday. Thank you very much to everybody.

    « The Staff not genuine. Stole my hard disk. »

    Good location. Dope rooftop. OK rooms no much complaints but then they wouldn't do small things like restock our toiletries. But then my biggest quarrel is with the staff. They set us up with unscrupulous taxi guys who would rip us off when we would like to do activities like Floating Market. Being asked to pay amounts upwards of 3000 baht for such activities. Probably they get a cut from those conmen. Then I also forgot a hard disk in the room but then the staff there stole it and claim there was nothing left. Sent emails but no response. Called and no one willing to help. Really disappointed since it was my first time in Bangkok.

    « Looks can be deceiving »

    Booked a room with deluxe king bed for five nights, upon arriving to find a beautiful rooftop swimming pool, mediocre gym and room that's both lovely and clean. With staff that was sincere although unhelpful in suggestions of nearby good restaurants. Upon check-in after a exhausting operation all I wanted to do was check-in ASAP then sleep. The check in and out date, breakfast buffet and smoking rules was explained and that's all. Returning from a day at the floating market having purchased some durian, that we kept in our room with the ac on to avoid any smell. The day after coming back we found a letter advising a fine of 2000 baht for the smell that was ?left? from it. Only having revised the terms and condition did we realize it was written down although we weren't made aware until after we were fined. Other hotels would normally have signs in the reception advising this condition, we realized the staff were useless in informing us of this fact which was really upsetting!

    « Hotel with strategic location »

    About 5 min walk from Phloen Chit BTS station (the nearest BTS station). The hotel also provides buggy car to send you to the main road which could shorten the walking distance. Near to McDonald's, convenient stores. Overall it's value for money.

    « Pleasant Stay with Family and Friends »

    Very good, neat and clean hotel. Co-operative staff. Quick room service. Expended Breakfast (But little disappointment for Vegetarians). Only issue with staff is poor understanding of English. Only front office staff understand English.

    « Has potential but needs improvement »

    This a nice hotel that has potential but lacks in many areas. The rooms are big and the beds are very comfortable. There are no drawers for your clothes (I think this is a Thai thing). The pool is nice. We enjoyed swimming there daily. The roof top bar sucked! I was hoping for some sort of music and fun up there but it was dead as can be. No music, no fun. I tried to get a drink at 9:45 and I was told it was too late, the bar closed at 10pm. Really disappointing. My biggest gripe with this place is the cleanliness. The workers DO NOT KNOW HOW TO CLEAN! I arrived at 2am and checked into my room fairly quickly. All I wanted to do was shower and go to bed. Well, the water was cold and they had to come adjust something under the sink. They came quickly and I was able to shower and get ready for bed. I decided to used the bathroom before going to sleep and found dried vomit all over the side of the toilet as well as splatter on the floor. HOW DISGUSTING!!!! I had to squat over the toilet because I refused to sit. I called downstairs to notify them and told them it was too late to come clean but I wanted my room cleaned first thing in the morning. Before breakfast, I went to the front desk and told them about how nasty my bathroom was. They sent someone up to clean while we ate breakfast. After breakfast, I got to the room and the toilet was cleaned but the floor still had vomit splatter!! I asked for the manger to come to my room immediately. She came quickly and I pointed out the nastiness in the bathroom. I showed her photos of it before hand as well. I also showed her how the room was not clean! Dust and dirt on the floor and in the corners. I had a two year old with me! This was unacceptable! She agreed and comped my breakfast for the remainder of my stay (which was disgusting btw). For the remainder of my stay, my room was cleaned thoroughly but I have to be honest in this review as I have seen similar complaints about cleanliness and see that nothing has been done to ensure these issues have been remedied. Breakfast was horrible!! Stale bread and pastries. Watered down eggs, some sort of chicken sausage, a pasta that taste like it was covered in Ketchup, watermelon and cantaloupe. It was really bad! Every single day. I chucked it up to Thailand having nasty breakfast but that is not true! On my last day, I finally decided to go next door to the Icon hotel and ask if I could pay for breakfast. They said yes and I was so happy for some decent breakfast and so was my toddler! Pancakes, French toast, bacon, eggs, fresh bread and pastries, a few cheeses, salad bar, pad Thai, rice and a few more Thai options. So much more food and better quality and it was $50 Bahts cheaper! I wish I had stayed their instead as I had considered it. You guys really need to improve on your food. Please go next door and see what a real breakfast looks like! Ivied to another part of Thailand to a hotel which offered free breakfast and it was very good as well. You guys are dropping the ball! I have to say the staff was amazing! Very responsive. Very friendly and loved my son. I booked an additional night just to have a place to hang out for a few hours before my flight when I returned to Bangkok and they kept one of my suitcases while I was gone. I really wish I could give them one more star, but it's important for them to take the constructive criticism so they can improve for future guests. This place is beautiful and has so much potential but they have to get it together in many area's. I didn't hate his hotel, otherwise I wouldn't have returned for the day, but I doubt I'd return here for an extended stay. One more thing, if you want a wash cloth you have to request it. That is fine, but I think it's ridiculous to have to request one everyday! If I asked for it once, it means I use face cloths and it should be replaced daily along with the fresh towels. It was very annoying to get ready to jump in the shower and have to get out and call for a wash cloth daily! I asked everyday to have it replaced but it never was. Annoying!!

    « Nice stay »

    The location is really good, near BTS station around 10 mim walk, or less , depending on you. The room was nice and the pool area too. The service is ok. Nice street food on the street, a must try to enjoy the BKk night heat.

    « Good location »

    Had 3 nights there with a friend. The place is located downtown Bangkok and close to all the party, dinning and bars. Simple roms and good beds. The rooftop pool is nice and the view is stunning. Good and helpfull staff (booking restaurants and transport)

    « Nice hotel nice rooftoop pool »

    Loved my stay here. Not a five star place but worth your visit. Good quality for the price. Room was clean, all was good. Nice experience. Rooftoop pool is nice and clean, skybar could be improved though and pool with a nice soundsystem, not that expensive

    « Very average »

    Our room was spacious and comfortable but had to request robes as there were none in wardrobe. Breakfast was much more limited than other hotels we stayed in on this trip. Pool was lovely but there were only 2 parasols - not good for very white European like myself! Biggest surprise- the rooftop bar closed at 7pm!! Just as well it's close to some very lively streets with lots of bars.

  • 2
    « Ok hotel, but sold very overpriced trip to the floating market »

    The rooms were average but were priced fairly. There was some construction work goin on in the late hours but it wasn't too bad. He pool was nice, but we only ended up using it once. The view from there was average compared to other hotels. The staff was generally helpful and very nice. We had an incident with the bell boy though. He asked my girlfriend and I if we were interested in a trip to the floating market. He would give us a good price of 1500 baht with a private driver which was allegedly 1000 baht cheaper than from other vendors. Since he worked for the hotel, we decided to trust him and take him up on the offer the next day. When we got to the floating market 1.5 hours later, the driver was very pushy with having us talk to a specific women selling tickets. She ended up ripping us off by demanding 3000 baht per person. We didn't have that much cash on us, so we paid 2000 baht upfront and told her we would pay the rest after going to the ATM at the floating market. Halfway through the trip after thinking about our communication with the ticket woman, we had a gut feeling something wasn't right. We talked to some other people when we were going to the ATM, and found out that they had only paid 350 baht per person. We got back into the boat and confronted the boat driver about this and said that we wouldn't accept the steep price, and told him that they could keep the 2000 they had already gotten and to please end the trip immediately. He then proceeded to stop the boat in the middle of the river so we couldn't leave, and called the woman that initially sold us the tickets to sort out the dispute. We got all kinds of excuses about all of he things we were getting and that it was a fixed price. We firmly rejected to sort it out in the boat and offered to talk it out when we got back to land. That apparently was not an option. In the end, we offered to pay 1000 baht on top of the 2000 that we already payed and the boat driver agreed to take us back. When we got there the saleswoman was nowhere to be found. We told our taxi driver about the situation and he showed us a sign that clearly stated that the government mandated price for tourists is 2000 or 3000 baht for 1 or 2 hours respectively, per boat - not per person! A blatant attempt at ripping us off and taking advantage of jet lagged, tired tourists unfamiliar with Bangkok. The bell boy never mentioned anything about additional payments or what we should be expecting to pay. We had a feeling that he knew exactly what was going on all along and was a getting a kick back from the ticket sales. We also suspect that the taxi driver was in on it as was very insistent on us talking to that specific woman selling tickets. Although this is our speculation. All in all, it was a sad waste of a long day and we ended up getting absolutely no value other than some cheap souvenirs (that we could have gotten at pretty much any other market/mall in Bangkok). We recommend that you be careful when you are booking these types of tours and agree to a fair price before getting on any boat or transport.

    « Oasis of tranquility and peace in the heart of Bangkok! »

    We stayed in Bangkok for only 3 nights. But the hotel felt like a safe place to come back to everyday to escape the hectic busy streets and bad smells of Bangkok. It felt like home immediately with really nice staff, rooms and facilities. The infinity pool on the roof was the best part, we tried to spend our sunsets up there because the view is just stunning. If we visit Bangkok we will definitely be staying here again!

    « Lovely new property »

    Great pool area on roof good coffee shop large rooms and overall very good value. Short walk to lots of bars and restaurants. Could get a little busy round the pool but we will definitely book again next time we are in town.

    « Great location! »

    All the staff are the SureStay Plus Hotel were friendly and polite and the hotel was very clean. We found that the location was close to enough to bars and restaurants but not too close to be noisy. We would happily stay here again. For attractions, it is easy to grab a taxi at the end of the road or walk to Nana station.

    « Huge rooms, Great location! »

    Loved the huge spacious room! Got the one on the top floor which was really big and had 2 TVs. It was right beside the gym and close to the rooftop pool! Very conveniently located close to the train stations and street food! Will definitely come back!

    « Wonderful stay »

    We are so glad we stayed at this hotel as it was so clean and the swimming pool and the views was very nice and relaxing. The location was brill as everything was so near. Taxi and tuc tuc's were outside the hotel. However the only thing we were disappointed about was when we were approached by a member of staff who at first we found very helpful as he tried to arrange a taxi for us to floating boat and the temples. We said no to him as we found a cheaper option with a taxi outside. He then called our room the next day at 7am to confirm the booking and we were sleeping as we were jet lagged. I said no to him again. He then knocked on our door the same day around 9am and said he will do it at a lower price. I was so shocked that he was doing this in the hotel and he was bribing us. We were so disappointed with this.

    « First time in Thailand »

    Sure stay is place to be! Clean, quiet, and the service was wonderful! If you're looking for a great place to stay in Sukhumvit this is it. The rooftop pool is really nice as well. Everything was well kept and staff were always there to help with recommendations and directions. Also a nice daytime service of taking you by golf cart to he end of the soi so you can get on bts quickly or just go shopping.

    « We expected more »

    Very poor breakfast! The room was new, spacious. The bed was really comfortable. The staff was not helpful, we had to go to the other hotel to ask information about the tours. But the security guys were nice

    « Brand new with some fine tuning required »

    Very new and spacious room. Location is considered so so as even though it is near to train station , it is not right at the door step and when you have shopped till you drop, the last thing you want is to walk some distance back to the hotel. Yes you can call the hotel buggy to pick you up from the main road but that's not as smooth as a hotel that is right smack in front of the train station. The water heater needs some fine tuning, as well as the door closer. It just doesn't close fully on its own and you get an annoying beeping sound the next minute. Heard this in other rooms too. The room floor is rather sticky/waxy.. it doesn't feel comfortable walking on it. The new sofa is squeaky and the bedside table is rather light and uneven. Breakfast is very simple- 3 hot dishes, bread, pastry, salad, cut fruits, cereals, two types of chilled juices, milk and coffee/tea. Staff are rather helpful and friendly.

    « Big dissapointment! »

    We have stayed there for 4 nights. Stuff is not police and nice at all... breakfast is really bad with low food quality. They do not refill the plates... they just make you feel like you are not welcome to this place. Only thing worth of visiting is pool on the top...

  • 3
    « Great new property, convenient location - but the room had a really bad smell... »

    I'm really sorry that I have to write a bad review. The property is really lovely with spacious rooms, nice views, comfortable bed and modern trendy design. The rooftop pool and bar area is great, wonderful views at night. the hotel is in a great location, you can discover Bangkok easily from here, we walked everwhere basically, there's a sky path above the roads that connects you with all the major shopping centres nearby. There's a train station that isn't far at all, there's great streetfood and good breakfast places and restaurants nearby. We had one major issue though, our room stank. It was a very very unpleasant odour of sewage, it was really bad. We only stayed for one night and as we were super jetlagged we didn't change the room. I'm not sure if this room was the only room with this issue but it was a massive letdown. It was so strong it made me sick, we really should have changed in hindsight but we were just so tired. Judging from the reviews this might not be an issue for their other rooms but dear hotel management, room 702 (I think it was) stinks really really bad, you've got to do something about it.

    « best hotel in bangkok! »

    we had a super quiet night in this great hotel in our second night in bangkok. the bed were cosy, room was big enough and very clean! the small fitness room and the pool at the roof were amazing and perfect for a calm afternoon if you already know the city. staff was very friendly and helpful and also allowed us to stay a little longer at the pool after checkout. breakfast was good too. we had a great time there!

    « Nice and cozy »

    I like this hotel even tho it's very small building but at the same time our room is quite big. Staying in the kings size room on the 8th floor. They only have 9 floors so we on top. The sky bar tho is very dead... no action what's so ever, even tho the pool is situated right next to it. Didn't book with breakfast so can't comment on that and the in house restaurant closes at 10pm so get your food before or totally ignore them and go outside very close to major departmental stores and and two minutes outside the hotel to your right is an alley full of things to do. Bars, restaurant, 7elevens and all the midnight actions??. So try it and I'm sure you'd like it too. They get four stars because the sky bar is always dead.???????

    « Perfect »

    We stayed for 2 days. Room was clean and spacious. Hotel stuff is very helpful and kind. Enjoyed pool on the top of building, beautiful view, especially at nights. High speed internet access-possible to watch Netflix in HD quality. If you are looking for modern and high quality hotel- this is for you! Only be adware from the taxi and tuk tuk drivers on the street, because they are like crazy and offer for you the tour for 40 bth, but then take you to some tailor shop and accuse to take you back to hotel, they are scam, better go to the Main Street or order from hotel reception.

    « Price ist ok, hotel is new »

    We stayed 3 days on the hotel. The hotel itself is located in a party mile behind Nana and so not really quiet with a lot of noise coming from workers at construction areas. Also they concierge and the security man both tried to sell me stuff , which I declined but they asked again and again.. but everything else was fine.

    « Nice hotel in great location »

    We stayed at this hotel in November as part of our 1st marriage anniversary and were dubious at first as it is very cheap for the location it is in with a rooftop pool and bar. Although we were dubious we certain my werent disappointed the staff we very friendly and helpful during our stay. The hotel is a few minutes walking distance to the bars in mama plaza and a few minutes walking distance to the MRT which makes it perfect for getting around Bangkok during the day and plenty of stuff nearby to do at night. The room was immaculate very clean everyday and with everything in it brand new. The pool and bar on the roof are lovely, very clean with great views over Bangkok. Although I only used it briefly the air conditioned gym is a bonus aswell. With Bangkok being so hot the need for a pool is essential in my eyes and this hotel was the best one we could find for the price. I would definitely recommend to anyone with a mid range budget

    « Better then expected »

    Had to get a room for half a day before my flight home, spending at day in Bangkok and then an overninght flight without shower wasnt a choice. WAsnt expecting to much, but the room was really nice with a big comfy bed and quit a big bathroom.

    « delicious street food in front of this hotel »

    i stayed 3 nights here, i booked without breakfast. Lucky me, there was 2 local food infrontof the hotel, the food were good, i tried fried rice, noodles, and pork, chicken crispy with rice,, the food was cheap ( only 50-80 baht ) the hotel have small infinity pool, bar, and fitness centre Location were 700m from BTS ploenchit / Nana . . if you feel too far, you can call the hotel to pick up at the alley by their caddy car 1 km to terminal 21 2,5 km to Siam Starbucks and McDonalds at the alley area. i enjoyed stayed here, i had a good sleep too. Thank you Best Western

    « Great hotel! »

    We stayed here for 2 nights on our first timw in Bangkok and found it clean, tidy and nice and central. Excellent reception staff and very close to all amenities. The roof top pool is awesome! Would definately stay here again

    « Nice hotel »

    My friends and I stayed at this hotel in Bangkok. You can't beat the location, its next to the red light district and also embassy row, so there is different mix of people. This was my introduction to Thailand and it was perfect. Its a brand new hotel, very clean, gorgeous roof top pool with views and the staff is very friendly and accommodating. It would be great if the room had a dresser as we were there for several days, so you wouldn't have to live out of your suitcase.

  • 5
    « Excellent service, Excellent stay! »

    My girlfriend and I were travelling to Bangkok for 6 days in late October. SureStay Plus was our pick for the first 2 nights because it's new! The receptionist was very friendly and helpful and they could communicate well with tourist in English. Surprisingly, there is even one guy who spoke Mandarin with us and provided a lot of useful information. We were very satisfied with the overall service and room cleanliness as everything is still very new and decided to extend another night here. The rooftop bar is not bad, swimming pool is cozy and you can definitely enjoy the marvellous Bangkok city skyline at night (refer to attached photo). For the 4th and 5th night, we decided to move to a hotel in Chinatown (opposite Hua Lamphong station) and regretted immediately upon arrival. Although SureStay Plus is located in a small alley, the excellent service and built up quality of rooms are much ahead of other hotels with similar price range. I heard that breakfast needs improvement and therefore we never try it out ourselves!

    « Tooooop »

    I stay here 4 days . Service was great ! So friendly! Restaurant wonderful!  amazing rooftop bar and view . Everything beautiful at this hotel ???? I will stay here again if i return to bangkok ?inshalah ?

    « Brand New! Awesome hotel, great location, great value! »

    Clearly one of the best hotel I ever stayed in Bangkok. This place is brand new and it's just amazing. The room and the shower are nice size , the beds are super comfortable, the air conditioner has a silent mode. I never slept so good in long time. The rooftop bar and pool is awesome, perfect instagram spot. The location is one of the best, close to BTS (5 min walk) but still in a quiet area. The staff are super friendly, special thanks for the hotel manager and the night manager. Keep up the great work! I definitely recommend this place to anyone who's looking for a perfect hotel and great value for the money. Absolutely will return in this hotel every time I stay in Bangkok.

    « Fantastic new hotel in a great location! »

    Staying at this hotel recently was a delight. A new hotel by Best Western under the Sure Stay brand. The property is located in Soi 2 on Sukhumvit, it is very close to all amenities, the BTS sky train is a brief 5 mins away, the bell boy drops you to the end of the street by golf cart. Just across the main Sukhumvit road is the Bumrungrad Hospital and all key Bangkok shopping malls are moments away.The interior is quality fitted, breakfast was good and they have a Tru coffee in the lobby. The room was well appointed and a very good size, the beds comfortable and the rooms clean as you would expect from a new hotel. The facilities on the roof top, including gym, infinity pool and Sky Bar is well with the visit. The views of the Bangkok skyline are amazing! Thank you to the staff, for the nothing was to much trouble service.I will defiantly back!

    « Great location and comfy »

    Time I visited, they just openes it. Everything brand new, still slow an empty, but great locatin to stay. Staff is still learning how to use systems, so takes some time. But generally worth to stay. Rooftop bar offers exceptional views. Breakfast basic, probably will improve with more guests staying.

    « Great Hotel, Great Staff And Facilites But Limited Breakfast »

    I was there for 4D3N, staff is friendly, hotel is new, room is spacious. Happy about everything but the breakfast pricing at 300 baht per person with such little food spread is not worth it. They have to improve on that. Breakfast Item : Bread, Fruits, Salad, Fried Egg, Omelette, Scramble Egg, Bacon, Sausage. Orange Juice, Iced Water, Milk and Koko Crunch. That all was provided. But i will still stay there again minus taking their breakfast

    « Brand new property downtown Bangkok »

    I had booked in a different property on Sukhumvit Soi 2 for 1 night and discovered that Best Western just opened a brand new hotel on that same Soi. The name's SureStay Plus and it's a very nice product with large bright rooms, a beautiful rooftop pool overlooking the CBD area. Location's quite convenient as well as the nearest BTS station is 5 mins walk. Great team at the reception ( I guess only a few rooms occupied as the property opened only on the 08th ). They also have a Tru Coffee outlet in the lobby !! All in all, very pleasant time in a nice, brand new hotel and definitely a place I'll return


Getting to the hotel ...

All directions
·From: East. From Suvarnabhumi International Airport, take the Srirat Expressway to Sukhumvit (Asoke junction), and turn left onto Sukhumvit Road. Continue straight on until you reach the Ploenchit area, then turn left into the SureStay Plus Hotel by Best Western Sukhumvit 2. ·From: North. From Don Mueang International Airport, take the Vipawadee Rangsit Road to Din Daeng, then the Srirat Expressway to Sukhumvit (Asoke junction), and turn left onto Sukhumvit Road. Continue straight on until you reach the Ploenchit area, then turn left into the SureStay Plus Hotel by Best Western Sukhumvit 2.