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SureStay Plus Hotel by Best Western Sukhumvit 2, Bangkok

89 Sukhumvit Soi 2, Khlong Toey, 10110, Bangkok, Thailand - See on a map
SureStay Plus Hotel by Best Western Sukhumvit 2 - SureStay Plus Sukhumivt Aerial Views The SureStay Plus Hotel by Best Western Sukhumvit 2 is ideally located in the center of Bangkok. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Nestled in the heart of Bangkok’s main Sukhumvit district, SureStay Plus Hotel by Best Western Sukhumvit 2 is a brand new hotel that puts guests in the center of the action. Within walking distance of the city’s key business and entertainment areas, including shops, restaurants and lifestyle malls, this modern hotel is ideal for both corporate and leisure travelers seeking an affordable stay with international-standard amenities. All 85 guest rooms are contemporary, comfortable and well-connected, with complimentary in-room Wi-Fi, while the hotel’s “business corner” area provides travelers with a range of professional services. The first SureStay® hotel in Asia, SureStay Plus Hotel by Best Western Sukhumvit 2 brings an extra dimension to Bangkok’s accommodation scene and ushers in a new era for travelers to this vibrant Asian city.

SureStay Plus

Hotel by Best Western Sukhumvit 2

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 163 guest reviews
NOTE ISSUED
Excellent
69
Very Good
69
Average
16
Poor
4
Terrible
5
REFER TO NOTICE
Business Business
3
Couples Couples
92
Family Family
11
Friends getaway Friends getaway
34
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Singel hotel Top notch staff and building"

5
Coastal49124162497, New York City, New York 19/04/2019

We came all the way from NYC and couldve stayed anywhere. We chose this property and were in for a treat. First the staff is awesome they will bend over bacwards to help super friendly. The pool is awesome too great views and so are the rooms I thought it was so clean. Just an example about how awesome the staff is the guys managing the pool I got too wasted and jet lagged to get out of the pool right the staff spotted it right away and walked into the pool to help me thats just one of like 10 extra mile things they did. I highly recommend.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Coastal49124162497, Thank you for your kind review of your wonderful stay with us. We're pleased to hear feedback from you and grateful to know that our service team could make your stay become a memorable one. We look forward to another opportunity to welcome you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"Lovely hotel, great pool "

4
matthewmH411JU, London, United Kingdom 16/04/2019

This is a fantastically located hotel with easy access to bars, restaurants, shops, and the BTS. The rooms are a nice size will all amenities. Lovely big beds! The pool on the top floor is great and perfect after a long day of being awesome - great opportunity to get some shots for the gram as well. Only disappointment is the breakfast. This was a bit hit and miss for us (scrambled eggs the exception - always done perfectly).

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear matthewmH411JU, Thank you for your kind compliments. We're pleased to hear from you that you had a great stay with us on overall point of view. some constructive feedback on ABF, we're planning to add on some extra daily. We look forward to another opportunity to welcome you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"Clean, friendly and nice pool"

5
User 11/04/2019

We enjoyed this hotel and would stay again. The breakfast was very good. The staff was friendly and helpful. The rooftop pool was nice and offered decent views. We did mostly the main tourist activities so we always had to take taxis. They are easy to get near the hotel. The hard part is getting a driver willing to use the meter.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Guide16062028155, Thank you for choosing to stay with us during your trip to Bangkok. We're glad to hear from you that you had a positive experience about our team services and breakfast. This is a good morale to the team member to boost future better. We look forward to welcome you back again in the soon future. Best regards, SureStay Plus Sukhumvit 2 Team

"Nice "

4
Icedancer1, Schindellegi, Switzerland 28/03/2019

It's a nice hotel within easy walking distance of the BTS Skytrain. They have a small pool on the top floor with a bar right next to it. The staff at the reception is very polite and helpful. We will be back next year!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear lcedancer1, Thank you for your kind review after stay with us. We're pleased to hear that you enjoy the location and the rooftop, especially our service team delighted your stay. We're looking forward another chance to welcome you back again! Best regards, SureStay Plus Sukhumvit 2 Team

"Excellent hotel!"

5
Kristina T, Republic of Macedonia 20/03/2019

Really very good hotel,nice location. Friendly staff,very nice sky bar with pool with very nice view.The room are very nice and comfortable with air conditioning in every room. For sure i would stay here again. I recommend this hotel.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Kristina T, Thank you for your 5 stars review us on TripAdvisor. We're pleased to gain your kind words and know that you found our hotel beautify & spectacular view for topnotch rooftop pool and bar. The team will be extremely pleased by your positive feedback. We greatly look forward to welcoming you back to our hotel in the soon future. Best regards, SureStay Plus Sukhumvit 2 Team

"Good value"

5
Janchsp, Riga, Latvia 18/03/2019

Realy liked this hotel good price/value. Everything was great. Big comfy room. Pool was great, much better that one we had in more expensive hotel. Nice rooftop bar too. Location is good, not far from BTS. Recomending this!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Janchsp, Thank you for gracious review on TripAdvisor. We're thrilled to read that you found your stay positively experience, especially the rooftop pool. We all look forward to accommodating you for another exceptional stay with us! Best regards, SureStay Plus Sukhumvit 2 Team

"Very nice hotel!"

4
jemimadring, Hanoi, Vietnam 16/03/2019

Really good hotel for the amount we paid! Staff were so friendly and helpful and the whole experience was very pleasant! The pool on the roof was really nice and refreshing and the room was very clean and modern. The air con worked very well and the bathroom was really generously sized! Would stay here again!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear jemimadring, Thank you for stay with us and write this review after stay with us. We appreciate to hear from you that all were a pleasant experience. Our team look forward to the pleasure of welcoming you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"Central and Roof top pool glows at night"

5
Cruiser26760349444, Vientiane, Laos 11/03/2019

Centralised Location, able to walk to BTS station or 24hrs service shuttle. Friendly Staffs, Rooftop skybar and pool are the highlight! spectacular view at night time with the view of Bangkok high raises!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Cruiser26760349444, Thank you for rating your experience with us. We're pleased to hear from you that overall meet your expectations. We hope you will allow another stay opportunity in the near future. Thank you very much. Best regards, SureStay Plus Sukhumvit 2 Team

"Great hotel"

5
Nomad34077910389, Leicester, United Kingdom 09/03/2019

Great hotel, really clean and good value for money. I never used the restaurant but looked really clean, close to nightlife but no noise at all . Rooms spacious and pool area excellent, drinks prices are very resonable

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Nomad34077910389, Thank you so much for the great review! We're pleased to hear that you enjoy the location close to all tourist spots in walking distance. We look forward to your next stay with us in not too far future. Thank you. Best regards, SureStay Plus Sukhumvit 2 Team

"Nice & comfortable stay"

3
jess h, Sydney, Australia 07/03/2019

For the price SureStay was a nice & comfortable hotel, with a great rooftop pool. It's in a great central location, which makes it easy for heading out at night and day trips. There's a few pro's and cons to the hotel; Pro's: The rooms are nice and big, with comfortable beds, with great pillows and soft linen. Decent size and clean bathrooms. Great location and friendly staff. Decent buffet breakfast. As mentioned great rooftop pool & bar. Cons: Current construction next door, was not told prior to arrival. Contact with hotel to set up airport pick up was hard, two emails did not get responded to. Needs a bit more in regards to mini bar selection. No convenient 7/11 outside or nearby, needed to go around the block to get to one. Taxi's find it hard to get there or still unsure where the hotel is. Again, for the price it's a really decent hotel for a short stay.

"That Rooftop Pool...!"

4
OllieK90, Etwall, United Kingdom 03/03/2019

Visited here in March as a group of 3 couples. Very close to the bars and restaurants, situated on soi 2. We were checked in promptly and shown to our rooms. The rooms were nice, clean, similar standard to what is to be found in Bangkok. However the rooms we were allocated did definitely not look like what I ordered - I also asked for a high floor and was put on 3/9. The pool area was amazing. Lovely pool overlooking the city and fantastic service from the barman. Be sure to make the most of happy hour that ends at 5pm. On the downside, it cost us 1500THB to have a late checkout. Which is 4pm. That was a lot of money for an extra 2 hours. I would stay here again for the pool and view but the hotel management could do with some improvement.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear OllieK90, Thank you very much for your review. We are delighted to read your experience most enjoyable stay with rooftop pool & happy hours drinks. Please accept our apologies for accommodate you on lower floor due to the hotel run fully booked situation and late check out applied on your bill (free late check out, subject to availability until 2 pm.) We look forward to rectify the impression of the hotel again for next occasion. Thank you. Best regards, SureStay Plus Sukhumvit 2 Team

"Very nice hotel"

5
dougie457, South Queensferry, United Kingdom 02/03/2019

Very nice hotel in good location close to the sky train. Good breakfast and very nice staff. Rooms are very clean and fresh and no noise. Only negative is the shower temperature varied and required frequent adjustment,

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear dougie457, Thank you very much for your wonderful review. We are delighted to read you experienced a most time of location and clean room with good breakfast. Please accept our apologies for minor issue cloud your stay, we would look into improvement. We look forward to the pleasure of welcoming you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"Great stay, would recommend"

4
User 21/02/2019

Rooms are big and well equiped, on the 9th floor there is gym, swiming pool and cocktail bar with a lovely view.The swiming pool on the roof top is lovely and let you escape from the noise of the city. Close to skytrain. Staff friendly and helpful.

"I booked a room for 3 nights to accommodate a friend visiting Bangkok from China."

5
User 15/02/2019

Our room and the hotel overall were very clean. The rooftop pool offers an excellent skyline view and has a bar. The location is far enough away from the bustle of Bangkok traffic to be quiet. The BUS Skytrain in an easy 10 minute walk from the hotel, offering quick access to many areas of the city. Via sky train, the hotel is only a half hour from Suvarnabhumi Airport. Most importantly, the entire staff - especially the front desk, were very friendly and helpful. The only negative in my opinion was that breakfast (not included in our room rate) was in my opinion too expensive for the selections offered: mainly western cuisine and fresh fruit. However, there are many eating options within a short walk of the hotel. In summary, this is a good place to stay, thanks to an efficient, friendly staff and overall cleanliness. Recommended.

SuphakornT3, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear NasokDave, Thank you for sharing your experience after stay with us. We're pleased to hear that you enjoy rooftop pool and clean accommodation. We believe it great value for money, our team strive to provide a memorable experience to all guests. The location is convenient and easy access to tourist spots. Thank you again for a wonderful review and we look forward to welcoming you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"New"

4
MLS9000, St. Gallen, Switzerland 11/02/2019

New hôtel with à gréât rooftop pool who has sun the whole day. Breakfast buffet nice with decent coffee {gaggia}. Great croissant and chocolat breads {if you don't get the ones from the last day}. Doors to the corridor are too thin if there are people making noise outside.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear MLS9000, Thank you for candid feedback after stay with us. We're delighted that you had an enjoyable rooftop pool & breakfast. It would be our pleasure to look forward more opportunity of welcoming you back again when your travel plan bring you back to Bangkok again. Best regards, SureStay Plus Sukhumvit 2 Team

"Excellent hotel"

5
eszterg2018, Budapest, Hungary 09/02/2019

Next time when we come to Bangkok definitely will be stay in the hotel again. Perfect location nice, new hotel. We loved the skybar and the pool. Friendly, kind staff. Very close to the party area, and the skytrain too

SuphakornT3, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear eszterg2018, Thank you for your fantastic review rating from recent stay with us. It's indeed reward and boost our motivation to hear from you that you enjoy our Skybar and rooftop pool. Our friendly staffs could meet your expectations. We would look forward to more opportunity to serve you again in not too far from your next return. Best regards, SureStay Plus Sukhumvit 2 Team

"Value for money"

5
User 04/02/2019

Absolutely loved our time at SureStay in Bangkok! We were greated by friendly staff who helped us with our bags, and they were so helpful throughout our stay in the city. The rooms were clean, comfortable and there was enough natural sunlight from the window. Everything in the room worked as it should. Breakfast was great as well, and the highlight of the hotell was the rooftop pool! Would recommend!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear annaoC6179NT, Thank you for your excellent feedback, following your recent stay with us. We're delighted that you enjoy our friendly staffs, Breakfast and rooftop pool. We look forward to the pleasure of welcome you back again "your home away from home in Bangkok" thanks again for recommend us to other people. Best regards, SureStay Plus Sukhumvit 2 Team

"Value for money"

4
104evap, Greater London, United Kingdom 30/01/2019

We spent 3 nights in the hotel. The staff welcomed us well and helped each time we had any problems with transport or how to get to places. Room was good, hotel is in a good location. Food nothing special but we were notmally eating at the street markets so i wasnt bothered Overall- really god stay. Ewa

SuphakornT3, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear 104evap, It's our pleasure to hear that you enjoy our well service and the location. Thank you for review us in TripAdvisor, we appreciated your moment to write on this. Our team look forward to welcome you back again when your travel plan bring you back to Bangkok. Thank you. Best regards, SureStay Plus Sukhumvit 2 Team

"Location, staff and service on POINT!"

5
feynealldayj, Koh Tao, Thailand 04/01/2019

Had three amazing days staying in this beautiful new hotel. The rooftop pool is absolutely incredible, get up early to get some sun beds as they go fast and there aren't many. The free breakfast is simple but really great. Buffet style and substantial. It's located one street over from the seedy “nana plaza” so if you want a weird night out head there however you're still far away enough so you don't interact with the siftyness too much. The hotel is super clean, the food during the day is super simple as they only have a coffee shop however. Big shoutout to “cake”who is the lovely receptionist who made our stay amazing and gave the best customer service ever! We will be back! Thanks again guys!

"Great hotel"

5
Pilts018, Edinburgh, United Kingdom 27/12/2018

Comfortable, clean, great staff, amazing rooftop pool with city views. Close to Skytrain (Nana), Sukhumvit Road, street food, nightlife and shops. I could go on but all I really need to say is great value stay in Bangkok, highly recommended.

"Stay in BKK"

4
User 27/12/2018

The hotel is very convenient, clean, well located near a metro station. Friendly and efficient staff. Walking distance to bar street. Megamalls around for those who like to do shopping or eat in more formal restaurants.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear HENRID498, Thank you for your feedback, we appreciate to hear that you have enjoyable stay with us and delight with our location and team services. we wish to have another chance to welcome you back again in the soon future. Best regards, SureStay Plus Sukhumvit 2 Team

"As always Outstanding staff from you walk in the door"

5
ALAN111166, Scotland 22/12/2018

The staff are so pleasant from the minute you walk in the front door the place is fresh and very clean the rooms are big and bright with all new modern furnishings the location is perfect for reaching the rail line and for the night life and for shopping all amenities are new and good rooms and the pool on roof is perfect for relaxing the only negative is the breakfast is poor choice and lacks variety it is the same every day

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear ALAN111166, We appreciate your kind feedback after stay with us during your Bangkok Trip. We're delighted to hear from you that you enjoy our team services and hotel design. some drawback comment would be put into considerable improvement plan. Overall, we understand that you enjoy with us. we're looking forward to another chance to welcome you back in the near future. Best regard, SureStay Plus Sukhumvit 2 Team

"Excellent hotel"

5
User 18/12/2018

Very tidy hotel situated in sukhumvit, the perfect location for a four day Bangkok trip. The friendly and helpful staff was better than expected. We will definitely come back again when we will stop in Bangkok.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Journey61976453046, Thank you for stay with us and we note that you have a positive experience during Bangkok Trip. We're looking forward to the pleasure of welcoming you back again in the near future Best regards, SureStay Plus Sukhumvit Team

"New and clean"

5
lonetraveller92, Quebec City, Canada 12/12/2018

Newly constructed, the hotel is clean and rooms are nice. Bed is very comfortable. The plus is the rooftop pool & bar with a nice view. Good location: 2 minutes walking from bars & restaurants. Not disapointed.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear lonetraveller92, Thank you for stay with us and giving the time to write this review. We appreciate to hear from you that you enjoy the pool and rooftop and hope you would have a wonderful experience during Bangkok Trip. we look forward to the pleasure of welcoming you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"Clean and comfortable. Beautiful pool. Downside: Sukhumvit 4 Red Light District one street East of this hotel"

4
lauralorax, Vancouver, Canada 06/12/2018

Pros: New clean rooms with comfortable beds, ample power sockets, good TV channels. Beautiful rooftop pool - comfortable temperature. Friendly staff. Free shuttle to end of road. Cons: sporadic hot water in shower, though pressure was best in Thailand. Location was close to BTS, but one street away from Nana seedy Red Light District - Sukhumvit 4 (one street East). Food options were limited to very authentic Thai street food (cooked early and left out all day and and lots of flies), American fast food chains, or seedy Nana restaurants where you are supplied with a lady. Sadly, I ate way too much McDs here. Traffic congestion all the time. Tips: use Phloen Chit station to avoid slimey Nana Red Light District. Ask for 5th floor or above for view above trees. After staying in BKK 3 times, preferred area is Khaosan Rd as close to river, The Grand Palace, and other tourist sites. Obviously no fault of this hotel.

"Perfect Sure Stay in Bangkok!"

5
Stey_Da1991, Malaysia 30/11/2018

just one night stay here but feel warm welcome from first step untl departure. Staffs were very helpful and attentive. Rooftop swimming was superb. Location set back inside the soi 2 from main sukhumvit street but 24 hrs. shuttle service. Will recommend to my friends.

"Fantastic"

5
athenea232018, Palma de Mallorca, Spain 29/11/2018

Fantastic hotel, new, spacious and very nice rooms, incredible rooftop pool with stunning views. Good reception service. We loved it! The only breakfast is something short. Otherwise, totally recommended. well located in quiet area and a few minutes from the Nana subway station.

"Decent"

3
User 25/11/2018

Stayed here for one night , the rooftop pool is really good. About 45 mins drive to the main airport. Would reccomend for short stay. We arrived late so didnt really spend much time at the hotel, but it was a fair price for the location and facilities.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear 791dannn, Thank you for stay with us and provide candid feedback after your stay. We're pleased to have your stay during your Bangkok Trip. we wish to have another chance to make your experience better for next stay. Thank you. Best regards, SureStay Plus Sukhumvit 2 Team

"Quiet retreat in hectic Bangkok"

4
scrvds, Amsterdam, The Netherlands 16/11/2018

We really enjoyed our stay at this hotel. Upon arrival, we were able to immediately check in, which was great after a 15 hours+ trip from Amsterdam. Also very happy with the upgrade we received. Rooms were perfectly fine - it had everything you need, beds were very comfortable, and AC worked well. The pool provided a splendid view, which we enjoyed with some beers from the bar up there. Breakfast was basic, but fine. It seems the hotel is located quite far away from the main sights in Bangkok, but we really enjoyed its more secluded location. Sukhumvit has plenty of pubs, rooftop bars, and hotels and the hotel is only a short 10 minute walk from a BTS station, connecting you to both the airport and most parts of Bangkok. One point of improvement is the English proficiency of some staff members, especially at the Front Desk. One of the (very kind) ladies had difficulties understanding us when we were simply asking for an early 6AM taxi and breakfast box. It took quite the effort to get both booked.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear scrvds, Thank you for stay with us and provide this feedback after your stay. Please be assured that your review would be shared among the team for better improvement on some constructive feedback. we appreciated your review and the team look forward to the pleasure of welcoming you back again in the soon future. Best regards, SureStay Plus Sukhumvit 2 Team

"5 excellent days in Bangkok"

5
mascha63, Bern 06/11/2018

We had wonderful stay in this superb hotel. The staff were all very helpful, always smiling, and genuinely looked like they enjoyed working there. The bed was so comfortable it felt like home. The bathroom was very modern and the shower, flush, taps all functioned perfectly, better than many European hotels! Breakfast was fine for us. You could chose from toast, scrambled eggs, fried rice. Chicken, miso soup, fresh papaya, melon, pineapple. I would say something for everyone. The bar and pool have magnificent views, so relaxing in the hustle and bustle of Bangkok. Highly recommended this hotel, compliments to all the staff we will be back!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear mascha63, Thank you very much for stay with us during Bangkok Trip. We're pleased to hear from you that you enjoy with our product and services from staffs. with our great pleasure to know that we could make you feel a home away from home and the team is looking forward to welcome you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"Brilliant Hotel! "

5
HannahGracexx, Windsor, United Kingdom 29/10/2018

We stayed here for 2 nights on 24th October 18 & were pleasantly surprised with the lovely hotel. We paid £35 per night and had a superior double room on the 8th floor. Loved the Sky pool which was on the 9th floor & have incredible views! Brilliant location with plenty going on the next road over. MBK centre was 2 stops on the sky train costing 23 baht per person. Leave the hotel and get the free golf cart from reception to the end of the road. Drops you near McDonald's and Starbucks. Turn left and it's a 2 minute walk on the left side of the road. Get the sky train to ‘Siam' station on the green line to Mo Chit. There is a nice coffee shop in the hotel itself with hot food. (Part of the true coffee chain) Free WiFi for hotel guests. Only downside is the road is quiet with not might lighting but we didn't see this as much of an issue. Would definitely come back!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear HannahGracexx, Thank you very much for the time writing this feedback on TripAdvisor. we're pleased to hear from you that overall experience was a memorable for you. Our team is pleased to have a chance to serve you on this occasion and we're looking forward to do so again in the next future. Best regards, SureStay Plus Sukhumvit 2 Team

"A RELATIVELY NEW, MODERN AND CLEAN HOTEL IN SUKHUMVIT SOI 2"

5
User 20/10/2018

I thoroughly enjoyed my 2-night stay in this relatively new, modern and clean hotel which is located a short distance from the Skytrain. My room, a superior double, was spacious, well furnished with plenty of light and a pleasant outlook. The bed was very comfortable and the linen and towels fresh and clean. The room was serviced daily and water also replenished. Ablution facilities were very acceptable, however, the toiletry supplies were limited. The air conditioning extremely efficient. The wi-fi was stable and strong throughout the hotel. A wide selection of food was offered for breakfast and was of good quality. The freshly ground coffee was also much appreciated. What is disappointing is that there are no tea/coffee making facilities in the room. Perhaps management could re-consider this. The reception staff were professional while all the hotel staff were very polite and helpful. I was sorry that I was not able to stay longer and make use of the well-equipped gym, inviting rooftop pool and sky deck bar. I would certainly stay at this hotel again when in Bangkok. I can recommend this hotel without reservation.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Barry N, Thank you for stay with us during Bangkok Trip. we're pleased to hear from you that you satisfy your experience about us. this is good feedback to let us know about your stay and the team would maintain our best hospitality for all guests. We hope to welcome you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"Lovely Hotel & Friendly staffs"

5
christopherloh, Singapore 18/10/2018

Stayed 2 nights for Bangkok city, Sukhumvit area. we enjoyed rooftop pool and drinks, staffs from the reception desk till rooftop bar were very friendly, we're impressed by them. the location is great for entertainment area by walking distance and BTS station not far from the hotel. Breakfast was adequately and good coffee. we would stay again next time.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Christopherloh, Thank you for the feedback after stay with us. we're pleased to hear that you enjoy our Sky Bar and services of our team. we wish to welcome you back again in the soon future. Best regards, SureStay Plus Sukhumvit 2 Team

"Short stopover"

5
Peter G, Beverwijk, The Netherlands 14/10/2018

Extremely friendly helpful staff,everyone made my short stay a brilliant one,lovely hotel with an amazing roof top pool very clean room and in a great location for nightlife etc many thanks to all the staff I really enjoyed it !

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Peter G, Thank you for your nice feedback to let us know about your experience. we're happy to hear from you and we're looking forward to welcome you back soon! Best regards, SureStay Plus Sukhumvit 2 Team

"Impressed and good value for money "

4
Avogue, Dubai, United Arab Emirates 12/10/2018

I was impressed with cleanliness of the hotel. It was basic, clean and has everything you need for a city stay. We were not planning on staying in the hotel as we had a jam packed schedule. So I was very happy with how it looked. Staff were friendly and the pool was also a very nice area. Used the small gym once. Did the job. But don't expect the full works. Had no issues with noise as the road we were on were quiet. Only found out we were 2 streets away from the red light district area! But that was no bother. 7 mins away from the Sky train station. It was actually very handy. There was a small shopping centre (ploen chit centre) 5 mins down the road where you could get Starbucks and McDonald's. Which we did. But it was better to venture further out to get any Thai food. I did stop of 15 mins at a place I think was called Moms Thai Food and have a pad Thai. When you walk passed the station Ploen chit there are food stalls. I never ate there because it did not look clean at all. Nanna square (bars and red light district) is just around the corner in walking distance. Nice to have a beer or 2 and to watch the interesting night life..!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Avogue, Thank you for stay with us and sharing the time to write this feedback. we're pleased to hear from you that overall experiences meet your expectations. the team would love to welcome you back again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team

"Nice pool view and excellent seevice"

5
sumaleejongjit, Bangkok, Thailand 05/10/2018

We spent two night for city trip. Our stay base on review and great photo. We love swimming pool and great view. Rooftop bar offer good drinks, they have happy hour to get free drink. The room is clean and enough size for Bkk hotel. Breakfast is adequated menus and tasty,if add some more would be perfect. Overall great stay! for our experience especial services from staffs.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear sumaleejongjit, Thank you very much for the time sharing your experience about us. we are thrilled to learn that you had a positive experience for this trip. we would definitely share your kind compliments to the team, and believe this feedback would be a great encouragement to all of staffs. we are looking forward to welcoming you back again your home away from home! Best regards, SureStay Plus Sukhumvit 2 Team

"Amazing hotel and rooftop pool."

5
Shannon K, Ireland 29/09/2018

We stayed here for two nights and we loved it. We were greeted by very friendly staff when we arrived. The lobby area and restaurant area is beautiful and so clean. We stayed in a superior double room which was very comfortable, spacious and has a luxurious feel to it. It looks exactly like the pictures. The room has everything you need and want in it. The rooftop pool and bar area is amazing, we spent most of our stay up there. The pool is a great size and very clean and well kept. Prices for drink at the bar are very reasonable. Really good and friendly service from bar staff. Location is good. Wifi is excellent. We would definitely return.

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Shannon K, We would like to thank you for your valued thoughts. we're grateful to learn that your stay was a wonderful experience. lastly, thank you for this review and we hope that we would have another chance to welcome you back in soon future. Best regards, SureStay Plus Sukhumvit 2 Team

"Great business/Leisure hotel"

4
User 20/09/2018

Very customer focused and friendly staff. Room service and housekeeping excellent. Room interior in very good conditions. Breakfast variety ok as well as WLAN speed and stability. Location very close to sky train station. Very good choice We I'll definitely come back!

SuphakornT3, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Sven R, We appreciate to see your comment on TripAdvisor following your stay with us. Pleased be assured that this review would be shared among the team to boost their morale for continually maintain the level of services. once again thank you for stay with us, hope to welcome you back again in the soon future. Best regard, SureStay Plus Sukhumvit 2 Team

"Nice hotel in sleazy area"

4
Stuart D, Corowa, Australia 29/08/2018

Bangkok is all about where you are located for a holiday .. The hotel is clean and has well fitted roms and nice pool . Breakfast is ordinary . The area just did not please us with girly bars and street girls all about . It is time for Bangkok to detail red light areas to tourists so one does not pick the wrong area for our holiday hotel choice . It is in a location to enjoy the bars a d what gles with them ??..The hotel is in a red light district .

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Stuart D, Thank you very much for the time sharing your experience in TripAdvisor. Agree with your review, pros and cons for red light sukhumvit area, but our property set back from entertainment area in walking distance. We wish to have another chance to welcome you back when your plan allow to visit Bangkok. Best regards, SureStay Plus Sukhumvit 2 Team

"Nice hotel with an odd smell"

4
loutrinh, Manchester, United Kingdom 07/08/2018

Stayed 1 night for a quick stop over. Got upgraded to a deluxe room, which was nice of them. They also let us check in early which was great! Stayed on the 2nd floor and it had a terrible smell, smelled really musty and damp, like the carpet had been flooded in the hallway. Luckily when you closed the door you couldn't smell it. Comfy bed, decent sleep, but the WiFi box however blinked all night and the light from it was really bright, so that was a tad annoying, apart from that it was fine. POOL was lovely and had a good view.

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear loutrinh, Thank you for taking your time to write this review of us, your kind feedback is essential in our constant efforts to continually improve further on service standards. we hope to welcome you back again in soon future to rectify impression of the hotel. Best regards, SureStay Plus Sukhumvit 2 Team

"Amazing"

5
User 28/07/2018

It was the best hotel we have been in Thailand. The beds are extremely comfortable. The swimming pool with amazing views. All clean and modern. The staff super kind and friendly, they let me use the swimming pool, gym,etc while I was waiting to my night flight. They also let me leave my luggage in a safe place :) I recommend this hotel 100%

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Gisela S, Thank you for wonderful review after stay with us. We're delighted to hear from you that you have enjoyable experience with us and the team look forward to the pleasure of welcoming you back again in soon future. Best regards, SureStay Plus Sukhumvit 2 Team

"Perfect location, nice infinity pool, spacious rooms,... only breakfast...."

4
loicdeweerd, Hanoi, Vietnam 26/07/2018

Spacious rooms and good location! The hotel was very good and the staff friendly as well! The only think which they can improve is the breakfast quality. For a 4 star hotel, the breakfast is not really broad and the quality not so high.. It is better to take without breakfast and buy something from the coffee shop located in the hotel, it looks better there than from the small buffet! Maybe cheaper as well... After all, I recommend it because of the nice rooftop, rooms, staff,.. Only the breakfast can be improved!

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear loicdeweerd, We appreciate your time to provide this feedback, please be assured that this review would be shared to the team for constructive feedback. this review indicate that overall experience meet your expectations. We wish to have another chance to welcome you back again! Best regards, SureStay Plus Sukhumvit 2 Team.

"Above my expectation"

5
NocturnalSom, in your heart ;p 22/07/2018

If you are looking for a spacious hotel room at an affordable/reasonable price, with all standard facilities that a hotel can provide, then this hotel is a very good option for you to stay in the middle of Bangkok. Small hotel, but with all facilities: -Rooftop swimming pool and bar (modern design swimming pool+amazing view with skylines) swimming pool closes at 20:00 and the rooftop bar order closes at around 21:00/22:00 -Functional gym, -Lovely breakfast line (until 10:00)+ a café downstairs, -Premium guest services :the staffs are well trained, very friendly, and have a very good sense of service and hospitality. As for example, the security guard escorted the guests to the taxi, opening the door for us to get in/off the car etc. This is what I actually cannot even see at some hotels that call themselves as a “5-star”. All in all, I had a lovely stay here, the double bed is big, the room itself is SPACIOUS, earth-tone color of the furniture in room makes it even more cozy. SureStay assured me a pleasant stay!

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear NocturnalSom, Thank you very much for the time sharing your positive feedback in TripAdvisor following your recent stay with us. Our team delighted to have the chance to accommodate your stay during Bangkok trip. We appreciate your kind words and the team is looking forward to the pleasure of opportunity to welcome you back again in the soon future. Best regards, SureStay Plus Sukhumvit 2 Team

"First trip to Bangkok"

5
PaulinaB800, Calgary, Canada 18/07/2018

Stayed here on our first trip to Bangkok visiting from Canada. Very nice, comfortable and clean hotel in a great location with mostly helpful staff. Pros: - great location, relatively close to all the must see's and right behind nana plaza - very clean - great pool - buffet staff were very polite - staff is honest and for the most part helpful and polite Cons: - the front desk will only assist with a cab if you agree to a flat fee. This made arranging cabs difficult as many already refuse to turn the meter on. I wish hotels wouldnt encourage this. - some staff just walked away when we asked questions. Language barrrier perhaps Overall, great little hotel in a great location. Amazing pool and very clean for a very reasonable price

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear PaulinaB800, Thank you very much for stay with us and provide this feedback after stay with us. Your wonderful feedback would encourage the team to do it better. We're happy to hear from you about your memorable experience. some constructive feedback mentioned here, we would look into further solution and rectify it better. Thanks again for the review. Best regards, SureStay Plus Sukhumvit 2 Team

"Location and value for money"

4
Ian M, Belfast, United Kingdom 09/07/2018

We stayed three nights at the Surestay. Arrived early morning. Had to wait a couple of hours to check in because the hotel was busy but they looked after our luggage. There is a small complex of shops and cafes at the top of the street where we went and had a coffee. Close to Pleon Cit Skytrain station, short walk along the main road past Novotel and turn right into Soi Alley 2. Modern, comfortable hotel with a small rooftop pool. All essentials provided and an extremely helpful staff front desk who printed out boarding passes and gave us advice on how to get to Don Meunier Airport using the Sky train to Mo Chit then a bus across from the station beside the park. Would very happily stay at this hotel again. Very convenient to nightlife in Nana and Soi Cowboy and also to the public transport system. Recommend to those on budget to mid range needs who want a comfortable efficient hotel.

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Ian M, Thank you for stay with us and provide candid feedback. we're delighted to know that you had a memorable experience while staying with us and happy to hear that you like our concept and the location. we look forward to welcome you back soon! Best regards, SureStay Plus Sukhumvit 2 Team

"Nice pool view & good service"

5
User 07/07/2018

Stayed one night at this hotel base on location and photos. Checked in was smoothly and quick baggages delivery in room. The room was very clean and new aspect, all amenities were standard set up. I enjoyed swimming pool on 9th floor with bangkok panorama view. The hotel provide shuttle service drop off at the main street to catch the nearest skytrain station. Will recommend to people at this hotel.

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Udonfly, Thank you for staying with us during your recent trip. It's indeed delight knowing that you had a nice experience with us and enjoy the pool , clean and quick service. We do hope these things would bring you back to stay with us again in the near future. Best regards, SureStay Plus Sukhumvit 2 Team.

"Staff is very courteous"

3
ananya256, Bengaluru, India 08/06/2018

Staff is very nice.Nice location but hotel is very expensive.it is a 9 storey hotel.Pool is nice.It is in sukumwit area so very nearby to bts(metro), you can easily go for the nearby attractions.Breakfast is very costly which i included while booking hotel (1000rs per person per day).only non vegetarian breakfast so that was a disappointment for me.

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Ananya256, Thank you for candid feedback after stay with us. We're pleased to hear that you enjoy our staff services and the location. Our breakfast concept is continental breakfast however we would discuss with the team for better solution on this. Once again thank you for stay with us and the team is looking forward to welcome you back in the future. Kind regards, SureStay Plus Sukhumvit 2 Team.

"Great hotel, clean and central"

5
User 22/05/2018

We stayed here the first few nights of our trip in Bangkok, located close to BTS and lots of great cheap eats around, awesome local Thai market style restaurant across the other side of Sukhumvit which is a must try. The hotel itself is new and modern, we were upgraded when we checked in which was a plus. Pool is beautiful and very relaxing, high enough and far enough away from the BTS so it is fairly quiet if you want to escape the chaos from the streets below for a while. They have listened to previous reviews as there were plenty of sunbeds on the roof top, counted about 12. Gym is great, not big but new equipment and has everything you need. Rooms were clean, spacious and bed really comfortable. Breakfast was ok, simple but acceptable. I would highly recommend this place, we would definitely stay here again.

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Melanie C, Thank you for the time sharing your experience after stay with us. We're pleased to hear from you that you enjoy our location and rooftop pool. we're more than happy to know that overall meet your expectations. We look forward to the pleasure of welcoming you back again in the near future. Kind regards, SureStay Plus Sukhumvit 2 Team.

"Enjoyable holiday"

5
chuiszesze, Hong Kong, China 16/05/2018

We had a fantastic and relaxing week, thanks to the best Deluxe Room. We have had a good experience with all your staff and driver in your hotel. The breakfast is great and well presented. We were impressed by the level of service. It was truly excellent! We have had a very enjoyable holiday. Thank you very much to everybody.

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Chuiszesze, We're delighted to see your comment on TripAdvisor after stay with us and know that you enjoyed stay and impress on our service providing. The team is looking forward to have another chance of welcoming you back in the near future. Kind regards, SureStay Plus Sukhumvit 2 Team.

"The Staff not genuine. Stole my hard disk."

1
User 12/05/2018

Good location. Dope rooftop. OK rooms no much complaints but then they wouldn't do small things like restock our toiletries. But then my biggest quarrel is with the staff. They set us up with unscrupulous taxi guys who would rip us off when we would like to do activities like Floating Market. Being asked to pay amounts upwards of 3000 baht for such activities. Probably they get a cut from those conmen. Then I also forgot a hard disk in the room but then the staff there stole it and claim there was nothing left. Sent emails but no response. Called and no one willing to help. Really disappointed since it was my first time in Bangkok.

Suphakorn T, Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear William M, First of all, please allow us to express sincere gratitude for your accommodation, Thank you very much then we would look into minor constructive feedback to meet up hotel standard. for taxi guys issue is not relevant & affiliated to us, the team would protect this issue away from our area. last but not least, your hard disk was found at lost & found record, we assume that you get another email from front desk service to communicate with you about shipping process back. we look forward to the pleasure of welcoming you back again to rectify your impression of the hotel. Best regards, SureStayPlus Sukhumvit2 team

"Looks can be deceiving"

2
User 29/04/2018

Booked a room with deluxe king bed for five nights, upon arriving to find a beautiful rooftop swimming pool, mediocre gym and room that's both lovely and clean. With staff that was sincere although unhelpful in suggestions of nearby good restaurants. Upon check-in after a exhausting operation all I wanted to do was check-in ASAP then sleep. The check in and out date, breakfast buffet and smoking rules was explained and that's all. Returning from a day at the floating market having purchased some durian, that we kept in our room with the ac on to avoid any smell. The day after coming back we found a letter advising a fine of 2000 baht for the smell that was “left” from it. Only having revised the terms and condition did we realize it was written down although we weren't made aware until after we were fined. Other hotels would normally have signs in the reception advising this condition, we realized the staff were useless in informing us of this fact which was really upsetting!

"Hotel with strategic location"

4
shinyee_foong86, Penang, Malaysia 28/04/2018

About 5 min walk from Phloen Chit BTS station (the nearest BTS station). The hotel also provides buggy car to send you to the main road which could shorten the walking distance. Near to McDonald's, convenient stores. Overall it's value for money.

"Pleasant Stay with Family and Friends"

5
User 26/04/2018

Very good, neat and clean hotel. Co-operative staff. Quick room service. Expended Breakfast (But little disappointment for Vegetarians). Only issue with staff is poor understanding of English. Only front office staff understand English.

"Has potential but needs improvement "

3
User 17/04/2018

This a nice hotel that has potential but lacks in many areas. The rooms are big and the beds are very comfortable. There are no drawers for your clothes (I think this is a Thai thing). The pool is nice. We enjoyed swimming there daily. The roof top bar sucked! I was hoping for some sort of music and fun up there but it was dead as can be. No music, no fun. I tried to get a drink at 9:45 and I was told it was too late, the bar closed at 10pm. Really disappointing. My biggest gripe with this place is the cleanliness. The workers DO NOT KNOW HOW TO CLEAN! I arrived at 2am and checked into my room fairly quickly. All I wanted to do was shower and go to bed. Well, the water was cold and they had to come adjust something under the sink. They came quickly and I was able to shower and get ready for bed. I decided to used the bathroom before going to sleep and found dried vomit all over the side of the toilet as well as splatter on the floor. HOW DISGUSTING!!!! I had to squat over the toilet because I refused to sit. I called downstairs to notify them and told them it was too late to come clean but I wanted my room cleaned first thing in the morning. Before breakfast, I went to the front desk and told them about how nasty my bathroom was. They sent someone up to clean while we ate breakfast. After breakfast, I got to the room and the toilet was cleaned but the floor still had vomit splatter!! I asked for the manger to come to my room immediately. She came quickly and I pointed out the nastiness in the bathroom. I showed her photos of it before hand as well. I also showed her how the room was not clean! Dust and dirt on the floor and in the corners. I had a two year old with me! This was unacceptable! She agreed and comped my breakfast for the remainder of my stay (which was disgusting btw). For the remainder of my stay, my room was cleaned thoroughly but I have to be honest in this review as I have seen similar complaints about cleanliness and see that nothing has been done to ensure these issues have been remedied. Breakfast was horrible!! Stale bread and pastries. Watered down eggs, some sort of chicken sausage, a pasta that taste like it was covered in Ketchup, watermelon and cantaloupe. It was really bad! Every single day. I chucked it up to Thailand having nasty breakfast but that is not true! On my last day, I finally decided to go next door to the Icon hotel and ask if I could pay for breakfast. They said yes and I was so happy for some decent breakfast and so was my toddler! Pancakes, French toast, bacon, eggs, fresh bread and pastries, a few cheeses, salad bar, pad Thai, rice and a few more Thai options. So much more food and better quality and it was $50 Bahts cheaper! I wish I had stayed their instead as I had considered it. You guys really need to improve on your food. Please go next door and see what a real breakfast looks like! Ivied to another part of Thailand to a hotel which offered free breakfast and it was very good as well. You guys are dropping the ball! I have to say the staff was amazing! Very responsive. Very friendly and loved my son. I booked an additional night just to have a place to hang out for a few hours before my flight when I returned to Bangkok and they kept one of my suitcases while I was gone. I really wish I could give them one more star, but it's important for them to take the constructive criticism so they can improve for future guests. This place is beautiful and has so much potential but they have to get it together in many area's. I didn't hate his hotel, otherwise I wouldn't have returned for the day, but I doubt I'd return here for an extended stay. One more thing, if you want a wash cloth you have to request it. That is fine, but I think it's ridiculous to have to request one everyday! If I asked for it once, it means I use face cloths and it should be replaced daily along with the fresh towels. It was very annoying to get ready to jump in the shower and have to get out and call for a wash cloth daily! I asked everyday to have it replaced but it never was. Annoying!!

"Nice stay "

4
User 15/04/2018

The location is really good, near BTS station around 10 mim walk, or less , depending on you. The room was nice and the pool area too. The service is ok. Nice street food on the street, a must try to enjoy the BKk night heat.

"Good location"

4
User 10/04/2018

Had 3 nights there with a friend. The place is located downtown Bangkok and close to all the party, dinning and bars. Simple roms and good beds. The rooftop pool is nice and the view is stunning. Good and helpfull staff (booking restaurants and transport)

"Nice hotel nice rooftoop pool"

4
Silviu M, Romania 03/04/2018

Loved my stay here. Not a five star place but worth your visit. Good quality for the price. Room was clean, all was good. Nice experience. Rooftoop pool is nice and clean, skybar could be improved though and pool with a nice soundsystem, not that expensive

"Very average"

3
janelewis25, South Ayrshire, United Kingdom 01/04/2018

Our room was spacious and comfortable but had to request robes as there were none in wardrobe. Breakfast was much more limited than other hotels we stayed in on this trip. Pool was lovely but there were only 2 parasols - not good for very white European like myself! Biggest surprise- the rooftop bar closed at 7pm!! Just as well it's close to some very lively streets with lots of bars.

"Ok hotel, but sold very overpriced trip to the floating market"

2
User 30/03/2018

The rooms were average but were priced fairly. There was some construction work goin on in the late hours but it wasn't too bad. He pool was nice, but we only ended up using it once. The view from there was average compared to other hotels. The staff was generally helpful and very nice. We had an incident with the bell boy though. He asked my girlfriend and I if we were interested in a trip to the floating market. He would give us a good price of 1500 baht with a private driver which was allegedly 1000 baht cheaper than from other vendors. Since he worked for the hotel, we decided to trust him and take him up on the offer the next day. When we got to the floating market 1.5 hours later, the driver was very pushy with having us talk to a specific women selling tickets. She ended up ripping us off by demanding 3000 baht per person. We didn't have that much cash on us, so we paid 2000 baht upfront and told her we would pay the rest after going to the ATM at the floating market. Halfway through the trip after thinking about our communication with the ticket woman, we had a gut feeling something wasn't right. We talked to some other people when we were going to the ATM, and found out that they had only paid 350 baht per person. We got back into the boat and confronted the boat driver about this and said that we wouldn't accept the steep price, and told him that they could keep the 2000 they had already gotten and to please end the trip immediately. He then proceeded to stop the boat in the middle of the river so we couldn't leave, and called the woman that initially sold us the tickets to sort out the dispute. We got all kinds of excuses about all of he things we were getting and that it was a fixed price. We firmly rejected to sort it out in the boat and offered to talk it out when we got back to land. That apparently was not an option. In the end, we offered to pay 1000 baht on top of the 2000 that we already payed and the boat driver agreed to take us back. When we got there the saleswoman was nowhere to be found. We told our taxi driver about the situation and he showed us a sign that clearly stated that the government mandated price for tourists is 2000 or 3000 baht for 1 or 2 hours respectively, per boat - not per person! A blatant attempt at ripping us off and taking advantage of jet lagged, tired tourists unfamiliar with Bangkok. The bell boy never mentioned anything about additional payments or what we should be expecting to pay. We had a feeling that he knew exactly what was going on all along and was a getting a kick back from the ticket sales. We also suspect that the taxi driver was in on it as was very insistent on us talking to that specific woman selling tickets. Although this is our speculation. All in all, it was a sad waste of a long day and we ended up getting absolutely no value other than some cheap souvenirs (that we could have gotten at pretty much any other market/mall in Bangkok). We recommend that you be careful when you are booking these types of tours and agree to a fair price before getting on any boat or transport.

"Oasis of tranquility and peace in the heart of Bangkok!"

5
Geordie-lad13, Mooloolaba, Australia 23/03/2018

We stayed in Bangkok for only 3 nights. But the hotel felt like a safe place to come back to everyday to escape the hectic busy streets and bad smells of Bangkok. It felt like home immediately with really nice staff, rooms and facilities. The infinity pool on the roof was the best part, we tried to spend our sunsets up there because the view is just stunning. If we visit Bangkok we will definitely be staying here again!

"Lovely new property"

5
neilscambler, London, United Kingdom 21/03/2018

Great pool area on roof good coffee shop large rooms and overall very good value. Short walk to lots of bars and restaurants. Could get a little busy round the pool but we will definitely book again next time we are in town.

"Great location!"

4
jaks94, Leicester, United Kingdom 16/03/2018

All the staff are the SureStay Plus Hotel were friendly and polite and the hotel was very clean. We found that the location was close to enough to bars and restaurants but not too close to be noisy. We would happily stay here again. For attractions, it is easy to grab a taxi at the end of the road or walk to Nana station.

"Huge rooms, Great location!"

5
Samantha S, Singapore, Singapore 13/03/2018

Loved the huge spacious room! Got the one on the top floor which was really big and had 2 TVs. It was right beside the gym and close to the rooftop pool! Very conveniently located close to the train stations and street food! Will definitely come back!

"Wonderful stay"

4
Raman-1990, Mansfield, United Kingdom 03/03/2018

We are so glad we stayed at this hotel as it was so clean and the swimming pool and the views was very nice and relaxing. The location was brill as everything was so near. Taxi and tuc tuc's were outside the hotel. However the only thing we were disappointed about was when we were approached by a member of staff who at first we found very helpful as he tried to arrange a taxi for us to floating boat and the temples. We said no to him as we found a cheaper option with a taxi outside. He then called our room the next day at 7am to confirm the booking and we were sleeping as we were jet lagged. I said no to him again. He then knocked on our door the same day around 9am and said he will do it at a lower price. I was so shocked that he was doing this in the hotel and he was bribing us. We were so disappointed with this.

"First time in Thailand"

5
User 28/02/2018

Sure stay is place to be! Clean, quiet, and the service was wonderful! If you're looking for a great place to stay in Sukhumvit this is it. The rooftop pool is really nice as well. Everything was well kept and staff were always there to help with recommendations and directions. Also a nice daytime service of taking you by golf cart to he end of the soi so you can get on bts quickly or just go shopping.

"We expected more"

3
User 17/02/2018

Very poor breakfast! The room was new, spacious. The bed was really comfortable. The staff was not helpful, we had to go to the other hotel to ask information about the tours. But the security guys were nice

"Brand new with some fine tuning required"

4
KULDOSM, KUL 31/01/2018

Very new and spacious room. Location is considered so so as even though it is near to train station , it is not right at the door step and when you have shopped till you drop, the last thing you want is to walk some distance back to the hotel. Yes you can call the hotel buggy to pick you up from the main road but that's not as smooth as a hotel that is right smack in front of the train station. The water heater needs some fine tuning, as well as the door closer. It just doesn't close fully on its own and you get an annoying beeping sound the next minute. Heard this in other rooms too. The room floor is rather sticky/waxy.. it doesn't feel comfortable walking on it. The new sofa is squeaky and the bedside table is rather light and uneven. Breakfast is very simple- 3 hot dishes, bread, pastry, salad, cut fruits, cereals, two types of chilled juices, milk and coffee/tea. Staff are rather helpful and friendly.

"Big dissapointment!"

1
User 20/01/2018

We have stayed there for 4 nights. Stuff is not police and nice at all... breakfast is really bad with low food quality. They do not refill the plates... they just make you feel like you are not welcome to this place. Only thing worth of visiting is pool on the top...

"Great new property, convenient location - but the room had a really bad smell..."

3
Anna A, London 11/01/2018

I'm really sorry that I have to write a bad review. The property is really lovely with spacious rooms, nice views, comfortable bed and modern trendy design. The rooftop pool and bar area is great, wonderful views at night. the hotel is in a great location, you can discover Bangkok easily from here, we walked everwhere basically, there's a sky path above the roads that connects you with all the major shopping centres nearby. There's a train station that isn't far at all, there's great streetfood and good breakfast places and restaurants nearby. We had one major issue though, our room stank. It was a very very unpleasant odour of sewage, it was really bad. We only stayed for one night and as we were super jetlagged we didn't change the room. I'm not sure if this room was the only room with this issue but it was a massive letdown. It was so strong it made me sick, we really should have changed in hindsight but we were just so tired. Judging from the reviews this might not be an issue for their other rooms but dear hotel management, room 702 (I think it was) stinks really really bad, you've got to do something about it.

"best hotel in bangkok!"

5
User 05/01/2018

we had a super quiet night in this great hotel in our second night in bangkok. the bed were cosy, room was big enough and very clean! the small fitness room and the pool at the roof were amazing and perfect for a calm afternoon if you already know the city. staff was very friendly and helpful and also allowed us to stay a little longer at the pool after checkout. breakfast was good too. we had a great time there!

"Nice and cozy"

4
longiano1, London, United Kingdom 24/12/2017

I like this hotel even tho it's very small building but at the same time our room is quite big. Staying in the kings size room on the 8th floor. They only have 9 floors so we on top. The sky bar tho is very dead... no action what's so ever, even tho the pool is situated right next to it. Didn't book with breakfast so can't comment on that and the in house restaurant closes at 10pm so get your food before or totally ignore them and go outside very close to major departmental stores and and two minutes outside the hotel to your right is an alley full of things to do. Bars, restaurant, 7elevens and all the midnight actions??. So try it and I'm sure you'd like it too. They get four stars because the sky bar is always dead.???????

Suphakorn T, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear longiano1, Thank you very much for your feedback and we're sorry that you were unhappy with our service. From your suggestive advice, we will definitely improve for better services of Sky Bar and Breakfast. We look forward to welcoming you back to SureStay Plus Hotel by Best Western Sukhumvit 2 in the near future. Should you require any assistance and further information for your next visit, please feel free to email me directly via [email protected] . With best regards, Suphakorn Thaenthanaphat Hotel Manager

"Perfect "

5
User 23/12/2017

We stayed for 2 days. Room was clean and spacious. Hotel stuff is very helpful and kind. Enjoyed pool on the top of building, beautiful view, especially at nights. High speed internet access-possible to watch Netflix in HD quality. If you are looking for modern and high quality hotel- this is for you! Only be adware from the taxi and tuk tuk drivers on the street, because they are like crazy and offer for you the tour for 40 bth, but then take you to some tailor shop and accuse to take you back to hotel, they are scam, better go to the Main Street or order from hotel reception.

Suphakorn T, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Artis C, Greetings from SureStay Plus Hotel by Best Western Sukhumvit 2, Thank you very much for your kind review. We are glad you enjoyed your stay with us, it was a pleasure to have you here. We look forward to welcoming you back to SureStay Plus Hotel by Best Western Sukhumvit 2 in the near future. Should you require any assistance and further information for your next visit, please feel free to email me directly via [email protected] . With best regards, Suphakorn Thaenthanaphat Hotel Manager

"Price ist ok, hotel is new "

3
User 11/12/2017

We stayed 3 days on the hotel. The hotel itself is located in a party mile behind Nana and so not really quiet with a lot of noise coming from workers at construction areas. Also they concierge and the security man both tried to sell me stuff , which I declined but they asked again and again.. but everything else was fine.

Suphakorn T, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Markus, Thank you very much for your feedback and we will improve our concierge service as mentioned. Could you please feel free to email me directly via [email protected] ? So, we could get more information and improve our service accordingly. With best regards, Suphakorn Thaenthanaphat Hotel Manager

"Nice hotel in great location "

4
thebrown23, Leeds, UK 06/12/2017

We stayed at this hotel in November as part of our 1st marriage anniversary and were dubious at first as it is very cheap for the location it is in with a rooftop pool and bar. Although we were dubious we certain my werent disappointed the staff we very friendly and helpful during our stay. The hotel is a few minutes walking distance to the bars in mama plaza and a few minutes walking distance to the MRT which makes it perfect for getting around Bangkok during the day and plenty of stuff nearby to do at night. The room was immaculate very clean everyday and with everything in it brand new. The pool and bar on the roof are lovely, very clean with great views over Bangkok. Although I only used it briefly the air conditioned gym is a bonus aswell. With Bangkok being so hot the need for a pool is essential in my eyes and this hotel was the best one we could find for the price. I would definitely recommend to anyone with a mid range budget

Suphakorn T, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear thebrown23, Thank you very much for your kind review. We are glad you enjoyed your stay with us, it was a pleasure to have you here. We look forward to welcoming you back to SureStay Plus Hotel by Best Western Sukhumvit 2 in the near future. Should you require any assistance and further information for your next visit, please feel free to email me directly via [email protected] . With best regards, Suphakorn Thaenthanaphat Hotel Manager

"Better then expected"

4
FredrikHalmstad, Halmstad 04/12/2017

Had to get a room for half a day before my flight home, spending at day in Bangkok and then an overninght flight without shower wasnt a choice. WAsnt expecting to much, but the room was really nice with a big comfy bed and quit a big bathroom.

Suphakorn T, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear FredrikHalmstad, Thank you very much for your kind review. We are glad you enjoyed your stay with us, it was a pleasure to have you here. We look forward to welcoming you back to SureStay Plus Hotel by Best Western Sukhumvit 2 in the near future. Should you require any assistance and further information for your next visit, please feel free to email me directly via [email protected] . With best regards, Suphakorn Thaenthanaphat Hotel Manager

"delicious street food in front of this hotel"

4
User 03/12/2017

i stayed 3 nights here, i booked without breakfast. Lucky me, there was 2 local food infrontof the hotel, the food were good, i tried fried rice, noodles, and pork, chicken crispy with rice,, the food was cheap ( only 50-80 baht ) the hotel have small infinity pool, bar, and fitness centre Location were 700m from BTS ploenchit / Nana . . if you feel too far, you can call the hotel to pick up at the alley by their caddy car 1 km to terminal 21 2,5 km to Siam Starbucks and McDonalds at the alley area. i enjoyed stayed here, i had a good sleep too. Thank you Best Western

Suphakorn T, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Alice C, Thank you very much for your kind review. We are glad you enjoyed your stay with us, it was a pleasure to have you here. We look forward to welcoming you back to SureStay Plus Hotel by Best Western Sukhumvit 2 in the near future. Should you require any assistance and further information for your next visit, please feel free to email me directly via [email protected] . With best regards, Suphakorn Thaenthanaphat Hotel Manager

"Great hotel!"

5
User 01/12/2017

We stayed here for 2 nights on our first timw in Bangkok and found it clean, tidy and nice and central. Excellent reception staff and very close to all amenities. The roof top pool is awesome! Would definately stay here again

Suphakorn T, General Manager at SureStay Plus Hotel by Best Western Sukhumvit 2, responded to this review
Dear Kieran S, Thank you very much for your kind review. We are glad you enjoyed your stay with us, it was a pleasure to have you here. We look forward to welcoming you back to SureStay Plus Hotel by Best Western Sukhumvit 2 in the near future. Should you require any assistance and further information for your next visit, please feel free to email me directly via [email protected] . With best regards, Suphakorn Thaenthanaphat Hotel Manager

"Nice hotel"

5
StaceyS5, Scottsdale, Arizona 28/11/2017

My friends and I stayed at this hotel in Bangkok. You can't beat the location, its next to the red light district and also embassy row, so there is different mix of people. This was my introduction to Thailand and it was perfect. Its a brand new hotel, very clean, gorgeous roof top pool with views and the staff is very friendly and accommodating. It would be great if the room had a dresser as we were there for several days, so you wouldn't have to live out of your suitcase.

"Excellent service, Excellent stay!"

5
kyepinn, George Town, Malaysia 20/11/2017

My girlfriend and I were travelling to Bangkok for 6 days in late October. SureStay Plus was our pick for the first 2 nights because it's new! The receptionist was very friendly and helpful and they could communicate well with tourist in English. Surprisingly, there is even one guy who spoke Mandarin with us and provided a lot of useful information. We were very satisfied with the overall service and room cleanliness as everything is still very new and decided to extend another night here. The rooftop bar is not bad, swimming pool is cozy and you can definitely enjoy the marvellous Bangkok city skyline at night (refer to attached photo). For the 4th and 5th night, we decided to move to a hotel in Chinatown (opposite Hua Lamphong station) and regretted immediately upon arrival. Although SureStay Plus is located in a small alley, the excellent service and built up quality of rooms are much ahead of other hotels with similar price range. I heard that breakfast needs improvement and therefore we never try it out ourselves!

"Tooooop "

5
User 18/11/2017

I stay here 4 days . Service was great ! So friendly! Restaurant wonderful!  amazing rooftop bar and view . Everything beautiful at this hotel ???? I will stay here again if i return to bangkok ?inshalah ?

"Brand New! Awesome hotel, great location, great value! "

5
LambPat, Vienna, Austria 04/11/2017

Clearly one of the best hotel I ever stayed in Bangkok. This place is brand new and it's just amazing. The room and the shower are nice size , the beds are super comfortable, the air conditioner has a silent mode. I never slept so good in long time. The rooftop bar and pool is awesome, perfect instagram spot. The location is one of the best, close to BTS (5 min walk) but still in a quiet area. The staff are super friendly, special thanks for the hotel manager and the night manager. Keep up the great work! I definitely recommend this place to anyone who's looking for a perfect hotel and great value for the money. Absolutely will return in this hotel every time I stay in Bangkok.

"Fantastic new hotel in a great location!"

5
extremeisland, Australia 02/11/2017

Staying at this hotel recently was a delight. A new hotel by Best Western under the Sure Stay brand. The property is located in Soi 2 on Sukhumvit, it is very close to all amenities, the BTS sky train is a brief 5 mins away, the bell boy drops you to the end of the street by golf cart. Just across the main Sukhumvit road is the Bumrungrad Hospital and all key Bangkok shopping malls are moments away.The interior is quality fitted, breakfast was good and they have a Tru coffee in the lobby. The room was well appointed and a very good size, the beds comfortable and the rooms clean as you would expect from a new hotel. The facilities on the roof top, including gym, infinity pool and Sky Bar is well with the visit. The views of the Bangkok skyline are amazing! Thank you to the staff, for the nothing was to much trouble service.I will defiantly back!

"Great location and comfy"

4
KPOVILAUSKAS, United States 24/10/2017

Time I visited, they just openes it. Everything brand new, still slow an empty, but great locatin to stay. Staff is still learning how to use systems, so takes some time. But generally worth to stay. Rooftop bar offers exceptional views. Breakfast basic, probably will improve with more guests staying.

"Great Hotel, Great Staff And Facilites But Limited Breakfast"

5
User 23/10/2017

I was there for 4D3N, staff is friendly, hotel is new, room is spacious. Happy about everything but the breakfast pricing at 300 baht per person with such little food spread is not worth it. They have to improve on that. Breakfast Item : Bread, Fruits, Salad, Fried Egg, Omelette, Scramble Egg, Bacon, Sausage. Orange Juice, Iced Water, Milk and Koko Crunch. That all was provided. But i will still stay there again minus taking their breakfast

"Brand new property downtown Bangkok"

5
VanceEast, Dubai 10/10/2017

I had booked in a different property on Sukhumvit Soi 2 for 1 night and discovered that Best Western just opened a brand new hotel on that same Soi. The name's SureStay Plus and it's a very nice product with large bright rooms, a beautiful rooftop pool overlooking the CBD area. Location's quite convenient as well as the nearest BTS station is 5 mins walk. Great team at the reception ( I guess only a few rooms occupied as the property opened only on the 08th ). They also have a Tru Coffee outlet in the lobby !! All in all, very pleasant time in a nice, brand new hotel and definitely a place I'll return

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